Microsoft KB Archive/169849

= XWEB: MAPI Clients Message Status Not Automatically Updating =

Article ID: 169849

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook Web Access 5.5
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q169849



SYMPTOMS
When you run a Microsoft Outlook Web Access Client and read a message, Outlook or Microsoft Exchange Client will not show the message as read until that client reads a message.



CAUSE
Exchange Client only updates the read/unread status of messages when it makes a change to a message. As a result, if a message is read by a Web client, it will continue to show up as unread in Outlook or Exchange Client until that client makes a change (reads a message). This behavior is by product design.

Keywords: kbinfo kbtshoot kbusage KB169849

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