Microsoft KB Archive/186888

= Cannot Warm Boot Computer at Windows 98 Shutdown Screen =

Article ID: 186888

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q186888



SYMPTOMS
When you press CTRL+ALT+DELETE at the "It's now safe to turn off your computer" screen, nothing happens.



CAUSE
Windows 98 incorporates Fast Shutdown functionality. Because of the nature of this functionality, keyboard interrupts are disabled during the shutdown process. As a result, pressing CTRL+ALT+DELETE does nothing.



RESOLUTION
To restart your computer, click Restart instead of Shut Down in the Shut Down Windows dialog box.



MORE INFORMATION
If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:

Click here to view a list of shutdown articles

Additional query words: warm cold soft hard w98shutdown

Keywords: kbprb KB186888

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