Microsoft KB Archive/123484

= PUB: "No Papers Available" Error Selecting Special Paper =

Article ID: 123484

Article Last Modified on 8/16/2005

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APPLIES TO


 * Microsoft Publisher 3.0 Standard Edition

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This article was previously published under Q123484



SYMPTOMS
When you try to choose Special Papers from the Page menu, Publisher may generate the following error message:

No Papers Available.

You do not have any paper images available. Please run the setup program to reinstall the images.

This error may occur even though the Publisher PAPERS subdirectory

C:\MSPUB\PAPERS for Publisher 2.0 and 2.0a

C:\Program Files\Microsoft Publisher\Papers for Publisher 3.0 and 97

contains the sample files.



CAUSE
Publisher displays this error message when it cannot find a valid PAPERS.INI file within the PAPERS subdirectory. The file may be missing or corrupt.



RESOLUTION
To correct this problem, follow these steps:

Publisher 2.0 or 2.0a  Delete the existing PAPERS.INI file from the Publisher PAPERS subdirectory. Insert the Publisher Setup Disk #1 in the floppy disk drive. From the File menu, choose Run. In the Command Line box, type the following and choose OK:

a:setup.exe

If the Setup disk is in a different drive than drive A, substitute that drive letter for "a:". Choose Custom Installation. Select Templates to generate the new PAPERS.INI file.

Publisher 3.0 or 97
 * 1) Delete the existing PAPERS.INI file from the Publisher PAPERS subdirectory.
 * 2) Insert the Publisher Setup Disk #1 or insert the CD.
 * 3) Click Start, Settings, Control Panel, Double click Add/Remove programs
 * 4) On the Install/Uninstall tab, Choose Microsoft Publisher and click Add/Remove. Click the reinstall button. This should re-create the PAPERS.INI file

Additional query words: 2.00a mspub pub20 pub3 Pub97

Keywords: kberrmsg kbenv kbprb KB123484

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