Microsoft KB Archive/884980

= You receive a &quot;Cannot retrieve list of objects due to a WMI provider failure&quot; error message in BizTalk Server 2004 when you try to examine the properties of any Send Port or Receive Port =

Article ID: 884980

Article Last Modified on 6/26/2006

-

APPLIES TO


 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Standard Edition

-





SYMPTOMS
When you try to examine the properties of any Send Port or Receive Port in Microsoft BizTalk Server 2004, you receive the following error message:

Cannot retrieve list of objects due to a WMI provider failure.



CAUSE
This problem occurs when the BizTalk Server Administration Console connects to the wrong Enterprise Single Sign-On (SSO) server.



RESOLUTION
To resolve this issue, enter the correct name of the Enterprise SSO server. To do this, follow these steps:
 * 1) Start BizTalk Server Administration.
 * 2) In the BizTalk Server Administration Console window, right-click Microsoft BizTalk Server 2004, and then click Properties.
 * 3) In the Enterprise Single Sign-On server name box, type  where   is the name of your Enterprise SSO server, and then click OK.



Steps to reproduce the behavior

 * 1) Start BizTalk Server Administration.
 * 2) In the BizTalk Server Administration Console window, right-click Microsoft BizTalk Server 2004, and then click Properties.
 * 3) In the Enterprise Single Sign-On server name box, type  where   is not the name of your Enterprise SSO server, and then click OK.
 * 4) In the BizTalk Server Administration Console window, click Send Ports.

You receive the error message that is mentioned in the &quot;Symptoms&quot; section.

For more information about Microsoft BizTalk Server 2004, visit the following Microsoft Web site:

http://www.microsoft.com/biztalk

Additional query words: ESSO BTS

Keywords: kbbiztalk2004-2006swept kbtshoot kbprb KB884980

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.