Microsoft KB Archive/196747

= Org Chart Fails to Open When Called from Office Application =

Article ID: 196747

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT 4.0
 * Microsoft Office 97 Standard Edition

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This article was previously published under Q196747



SYMPTOMS
When you attempt to open an Organization Chart from within Microsoft PowerPoint, Microsoft Word, or Microsoft Excel, you may receive the following error message and you will be unable to continue with the application:

Unable to load MS Organizational Chart.

Press F1 for Help.

The Terminal Server client session may become unresponsive at this point.



RESOLUTION
To resolve this issue, see the following article in the Microsoft Knowledge Base:

215358 GetWindowsDirectory May Return Incorrect Data

Keywords: kbprb KB196747

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