Microsoft KB Archive/71036

“EE Load Com10” or “EE Load Com5” Printing Envelopes on HP IID

PSS ID Number: Q71036 Article last modified on 11-02-1994

5.00 5.50

MS-DOS

= SUMMARY =

When printing envelopes on a Hewlett-Packard (HP) LaserJet IID printer, the “EE Load Com10” or “EE Load C5” error message may appear on the printer. Pressing Continue on the printer control panel allows the envelope to feed through and to print correctly.

= MORE INFORMATION =

When setting up to print envelopes on the HP LaserJet IID printer with an envelope feeder, the Print Options “printer:” field must contain an HP LaserJet driver. Also, the Print Options “model:” field must have LaserJet IID chosen and the Print Options “paper feed:” field must be set to Envelope.

Some suggested settings for use in the Format Division Margins menu to print an envelope are as follows:

Field Name Setting ———- ——-

Top 2 inches Bottom 0 inches Left 4 inches Right 0 inches Page length 4.12 inches Page width 9.5 inches

Margin adjustments are necessary for placing a return address in the upper-left corner.

This problem was corrected in Word version 5.00a.

KBCategory: kbprint KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.