Microsoft KB Archive/302156

= Preview of Video Resource Fails in Content Management Server 2001 Web Author =

Article ID: 302156

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition
 * NCompass Resolution 4.0

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This article was previously published under Q302156



SYMPTOMS
Previewing an ASF or AVI format video in the CMS 2001 Web Author resource gallery fails. Trying to preview the resource using Page Preview also fails.

When you try to preview, Windows Media Player starts and tries to open the video but fails, and then you receive the following error message:

Cannot open file error.

NOTE: Editing a page that contains an ASF video resource generates VBScript errors. VBScript error messages appear when you move your mouse pointer over any placeholder that contains an ASF file. The only solution is to exit.



CAUSE
This issue occurs only with AVI and ASF formats, and only from a resource gallery. Previewing a local resource using Windows Media player works as expected.



RESOLUTION
It is best to attach video files, rather than to embed them.

Additional query words: VIDEO, AVI, ASF, WINDOWS MEDIA

Keywords: kberrmsg kbprb KB302156

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