Microsoft KB Archive/132571

= Cannot Start Windows or Programs in Windows =

Article ID: 132571

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q132571



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to start Windows or a program in Windows, you may receive an error message indicating that there is not enough memory to do so.



CAUSE
This behavior can occur if there is not enough real and virtual memory to start the Windows shell or the program.



RESOLUTION
Start your computer to a command prompt and free some space on the hard disk on which the swap file is located. Once you free space on your hard disk, restart Windows normally and try to run the program again. To start your computer to a command prompt, follow the steps in the appropriate section below:

Windows Millennium Edition (Me)
Use your Windows Me startup disk to start to a command prompt.

Windows 95
Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only.

Windows 98
Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Command Prompt Only from the Startup menu. For more information about Windows 98 startup, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 178548

TITLE : No "Starting Windows 98" Message at Startup



MORE INFORMATION
If you try to start a program on a computer that has 4 megabytes (MB) of random access memory (RAM) and less than 8 MB of free space on the hard disk containing the swap file, you may be unable to shutdown and restart your computer normally. In this case, you must press CTRL+ALT+DEL to open the Close Program dialog box, and then click Shut Down to shut down Windows.

Additional query words: HWMEM w95susd

Keywords: kbenv kbprb KB132571

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