Microsoft KB Archive/182420

= SMS: Site Code Should Not Be a WinNT Reserved Word =

Article ID: 182420

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition
 * Microsoft Systems Management Server 1.2 Standard Edition
 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3
 * Microsoft Systems Management Server 2.0 Service Pack 4

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This article was previously published under Q182420



SYMPTOMS
If you collect files as part of your inventory configuration and you use a Windows NT reserved word for your site code, Microsoft Systems Management Server may be unable to create the directory in which collected files will be placed.

Systems Management Server creates a directory called:

\Site.srv\Dataload.box\Files.col\xxx

where xxx is the site code of the site where collected files are placed.

If the site code which you are using is a reserved word, such as CON, Windows NT does not allow Systems Management Server to create this directory.



CAUSE
This behavior occurs because the operating system does not allow creation of a directory if that directory name is a reserved word.

In File Manager or Windows NT Explorer, if you try to create a directory using a reserved word, Windows NT will display the following error message:

File Manager cannot create directory. The specified name is already used by a file

Windows NT reserved words that cannot be used as a site code include:

CON

PRN

AUX

NUL



RESOLUTION
If you need to collect files and are using a reserved word as a site code, you must reinstall your site and specify a new site code.



WORKAROUND
To work around this problem, obtain the hotfix mentioned in the STATUS section of this article, or wait for the next Systems Management Server service pack. The hotfix should have the following timestamps:   3/27/98    2:41pm        535,632 Base.dll (Intel) 3/27/98   2:39pm        750,352 Base.dll (Alpha)



STATUS
Microsoft has confirmed this to be a problem in Microsoft Systems Management Server versions 1.0 and 1.1.

Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.2. A supported fix is now available for version 1.2, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. This is also true for the Systems Management Server 2.0 sites. The following error message is seen in the NT_LOGON.LOG:

Create Directory \\A1-PDC\SMSLOGON\Sites\PRN - Fail (5)

The remainder of the SMSLOGON share and directory are created correctly. Only the  folder under the Sites folder fails to be created. While a hotfix does exist for Systems Management Server 1.2, there is no hotfix available at this time for Systems Management Server 2.0 to allow these site codes to be used. If this error is encountered, the only remedy is to remove and reinstall the site with a different site code.

Additional query words: CON PRN AUX NUL reserved word collect prodsms

Keywords: kbhotfixserver kbqfe kbbug kbfix kbinventory KB182420

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