Microsoft KB Archive/132036

GPF in Module Install.exe When Installing Automap Pro

PSS ID Number: Q132036 Article last modified on 01-31-1996

1.03 1.06 1.08 1.09

WINDOWS

= SYMPTOMS =

When you attempt to install Automap Pro, you may receive a general protection (GP) fault in module Install.exe.

= CAUSE =

The NEXTBASE.REG, AUTOMAP.INI and NETWORK.REG files located in the directory cause conflicts with Install if a copy of Automap Pro is already installed on the computer.

= RESOLUTION =

Delete the NEXTBASE.REG, AUTOMAP.INI and NETWORK.REG files from the subdirectory using the following steps. These involve changing directories and deleting files from an MS-DOS command prompt. For more information about how to accomplish this task see you MS-DOS documentation or online help.

  At the MS-DOS command prompt, change to C:subdirectory. where C is the letter the letter of your hard drive.   At the MS-DOS command prompt, type the following and press ENTER del nextbase.reg   Repeat step 2 for the following files: del automap.ini del network.reg 

KBCategory: kbsetup kbbuglist kbprb KBSubcategory:

Additional reference words: 1.03 1.06 1.08 1.09 auto auto-map automap reference g-p gpf general protect error errors gpfault

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================================================================ Copyright Microsoft Corporation 1996.