Microsoft KB Archive/312888

= HOW TO: Synchronize More Than One Pocket PC Device with the Same Installation of Outlook =

Article ID: 312888

Article Last Modified on 5/20/2003

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APPLIES TO


 * Microsoft Pocket PC 2002 Software Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q312888



IN THIS TASK
SUMMARY
 * How to Create a User Profile
 * Troubleshooting



SUMMARY
If you have more than one Pocket PC user and all of the Pocket PC users use the same desktop PC, you can configure Microsoft Outlook to use multiple Outlook profiles. You can configure each Pocket PC that is attached to the computer to synchronize with a different profile.

Each Outlook profile maintains its own Inbox, Contacts, Calendar, and Tasks that you can set up. When you start Outlook or begin a synchronization procedure for your Pocket PC, Outlook prompts you to log on by using a specific profile. Information in that profile is synchronized to the appropriate Pocket PC device.

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How to Create a User Profile
To create a user profile:
 * 1) Click Start and then click Control Panel.
 * 2) Click Switch to Classic View in the left pane.
 * 3) Double-click Mail.
 * 4) Click Show Profiles in the Mail Setup - Outlook dialog box.
 * 5) Click Add in the Mail dialog box.
 * 6) Type a profile name, and then click OK to return to the Mail dialog box.
 * 7) Click to select the Prompt for a profile to be used check box. After you do this, Outlook prompts you for a profile to use every time that you start Outlook or when you start a synchronization procedure.
 * 8) Click OK.

NOTE: After you create a profile, you can configure e-mail account settings if you start Outlook by using that profile. When you start Outlook or try to synchronize your Pocket PC, you are prompted for the profile that you want to use. If Outlook is already running, the synchronization procedure uses the open profile.

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Troubleshooting
To use separate Outlook profiles with Outlook 2000, you must install Outlook by in Corporate or Workgroup (CW) mode. To verify that you are using Outlook 2000 in CW mode, click About Microsoft Outlook on the Help menu in Outlook. You should see &quot;Corporate or Workgroup&quot; under Outlook 2000. If you do not see this text, switch to CW mode. To do this, click Options on the Tools menu, click Reconfigure Mail Support on the Mail Services tab, and then follow the directions to switch to CW mode.

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Keywords: kbhowto kbhowtomaster KB312888

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