Microsoft KB Archive/290100

= XADM: Information Store Generates an Access Violation During Backup =

Article ID: 290100

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q290100





SYMPTOMS
The Exchange 2000 Server information store may generate an access violation during a backup of the information store databases.



CAUSE
This problem can occur if backups that were previously started on an information store that has multiple storage groups have unloaded the necessary initialization application programming interface (API) procedures from memory.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words: IS

Keywords: kbbug kbexchange2000presp1fix kbfix kbqfe KB290100

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