Microsoft KB Archive/930205

= You cannot open a rights-managed e-mail message on a computer that has RMS Client 1.0 Service Pack 1 installed =

Article ID: 930205

Article Last Modified on 1/10/2007

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APPLIES TO


 * Microsoft Windows Rights Management Services (RMS) for Windows Server 2003 Service Pack 1

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SYMPTOMS
On a computer that has Microsoft Windows Rights Management Services (RMS) Client 1.0 Service Pack 1 (SP1) installed, you cannot open a rights-managed e-mail message. When this problem occurs, the following events are logged on the RMS server:

Event ID: 25
Event Type: Warning

Event Source: RMS

Event Category: General

Event ID: 25

Date:

Time:

User: N/A

Computer:

Description: A publishing license template stored on the server is no longer available because it appears to have been tampered with. The following information was reported: {fb743c7e-7a7a-4211-99e6-df241dee9415}

Event ID: 141
Event Type: Warning

Event Source: RMS

Event Category: General

Event ID: 141

Date:

Time:

User: N/A

Computer:

Description: The certificate name, type, value, calculated and embedded digests for XrML 1.2 signature validation were the following:

NA

NA

NA

{23,63,f1,0f,c3,62,1a,7c,aa,47,8d,3b,37,9a,d1,db,c4,79,cb,bf}

{a9,72,d7,80,a7,95,2a,c6,24,14,0e,de,15,4e,c8,1c,c1,9e,a1,51}

The validation failed because the two digests do not match.



CAUSE
This problem occurs if one of the following conditions is true:
 * A process changes the rights policy template in the SQL database.
 * The calculated digest and the embedded digest do not match. Therefore, XrML 1.2 signature validation is unsuccessful.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Log on to the RMS server.
 * 2) Click Start, point to All Programs, point to Windows RMS, and then click Windows RMS Administration.
 * 3) In the Provisioning and Administration area, click Administer RMS on this Web site.
 * 4) Under Administration links, click Rights policy templates, and then click the rights policy template.
 * 5) On the Rights policy template settings page, click Submit.

Keywords: kbexpertiseinter kbtshoot KB930205

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