Microsoft KB Archive/263882

= Visio2000: Slow Performance When You Generate a Web Site Map =

Article ID: 263882

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q263882



SYMPTOMS
When you generate a Web Site Map in the Internet Diagramming solution, Microsoft Visio may take a long time to terminate the operation when broken links are found on a Web site.

NOTE: The Visio Web Site Map solution is designed to use a 10-second timeout.



CAUSE
This behavior can occur if Microsoft Internet Explorer 4. or earlier is the default browser on your computer. Versions of Internet Explorer earlier than version 5.0 cannot take advantage of the timeout feature.



RESOLUTION
To resolve this issue, upgrade your version of Internet Explorer to version 5.0 or later. On the Web, the latest version of Internet Explorer can be found at the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.mspx

Microsoft Visio 2000 SR-1 includes Internet Explorer 5.0 in the following directory:

Install\bin\sp\IE



MORE INFORMATION
Broken links are caused by incorrect file names, incorrect file locations, and missing files, all of which can cause a Failed To Load error message. Other broken links are caused by Site Not Found, Access Denied, Password Required, or Site Timed Out error messages.

For more information about broken links in a Web site drawing, click Search on the Help menu, type web site broken links in the What would you like to know? box, and then click Search to view the topics.

Additional query words: prb non-responsive timeout hang

Keywords: kbprb KB263882

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