Microsoft KB Archive/112909

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PC Gen: Err Msg: Password Invalid

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Q112909

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The information in this article applies to:


 * Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.0b, 3.2

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SYMPTOMS
Under versions 2.1, 3.0, 3.0a and 3.2 of Microsoft Mail for PC Networks, when you log into a mailbox from the MS-DOS client, the following error message appears:

Password Invalid

CAUSE
The password may be invalid. However, if the password is valid, confirm that you are using the correct version of the Mail client for your postoffice. If you are using a version 2.1 Mail client and connecting to a later version of postoffice, for example, the postoffice may display the above error message because of its more enhanced security system.

RESOLUTION
To ensure the password is correct you can reset it from within Mail Administrator. This will reset the password to the defined global password, Local Admin, Options, Password.

Make sure you are using the correct version of client software for the postoffice you are trying to log into. Remove enhanced security from the postoffice if the client software can't be upgraded.

Additional query words: 2.1x 3.00 3.0a 3.20

Keywords :

Issue type :

Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN300 kbMailPCN300b kbMailPCN21xSearch