Microsoft KB Archive/181229

Money: Report Keeps Regenerating or Is Never Shown

PSS ID Number: Q181229 Article last modified on 12-24-1998

WINDOWS:98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 == MSN MoneyCentral == 

= SYMPTOMS =

When you create a Monthly Cash Flow report (under Spending Habits), or another report in the Reports & Chart Gallery that uses investment information, you may notice that this report refreshes at regular intervals (generally every five minutes).

Additionally, if the report takes longer than this to generate, you may never get to view the report.

= CAUSE =

This problem can occur when you configure Money to automatically update your personal investment accounts portfolio using MSN Investor.

Additionally, on some computers with slower processors or limited amounts of random access memory (RAM), you may never get to actually view the report. On such a computer, the report may take longer to produce than the interval at which Investor recalculates your portfolio’s value. Therefore, the report is regenerated before it actually has a chance to appear on your screen.

= WORKAROUND =

To work around this problem, unlink your Money file from Investor.

Unlinking Investor from a Money Account
  Open Investor. To do this, click Investments on the Microsoft Money navigation bar. In the left pane, click Microsoft Investor (in Money 99), or click Investor.msn.com (in Money 98), and then click the Microsoft Investor hyperlink.   In Investor, click Portfolio Manager.   Right-click the investment account that you want to unlink from Microsoft Money, and then click Delete on the shortcut menu.   Click Unlink when you are prompted with the following message: Are you sure you want to delete this account? Selecting Delete will only delete the account in Microsoft Investor. The account will still exist in Microsoft Money. </li></ol>

Select Unlink if you wish to stop receiving automatic updates from Microsoft Money for this account.

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

= MORE INFORMATION =

Relinking Investor to a Money Account
If you unlink your account as explained in the “Workaround” section of this article, and you want to re-create the link, follow these steps:

<ol style="list-style-type: decimal;">  Open Investor. To do this, click Investments on the Microsoft Money navigation bar. In the left pane, click Microsoft Investor (in Money 99), or click Investor.msn.com (in Money 98). Then, click the Microsoft Investor hyperlink. </li>  In Investor, click Portfolio Manager. </li>  In Portfolio Manager, click New Account on the File drop-down menu. </li>  Click the following option, and then click Next: Linked to Microsoft Money 98: Create an account that is linked to a Microsoft Money account. Any updates that you make in Money will automatically be reflected in Investor. </li>  Click to select the Money account that you had previously unlinked. </li>  Click Finish. </li>  Click OK when you are prompted with the following: There is a manually entered account named <Investment Account Name> Investment. Are you sure you want to Import the <Investment Account Name> Investment account and overwrite the existing one? </li></ol>

= Additional query words: w_money 6.0 7.0 hat reports =

Keywords : kbinterop kbdta mnyweb mnyinvest Version : WINDOWS:98,99 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.