Microsoft KB Archive/924404

= After you enable compression for HTTP content in ISA Server 2004 with Service Pack 2, the Microsoft Firewall service may randomly stop responding =

Article ID: 924404

Article Last Modified on 4/10/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server Enterprise Edition Service Pack 2
 * Microsoft Internet Security and Acceleration Server 2004 Standard Edition Service Pack 2

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SYMPTOMS
After you enable compression for HTTP content in Microsoft Internet Security and Acceleration (ISA) Server 2004 with Service Pack 2 (SP2), the Microsoft Firewall service may randomly stop responding. Additionally, the Microsoft Firewall service may stop unexpectedly.

When this problem occurs, the following events are logged:

System log Event Type: Warning

Event Source: Microsoft ISA Server Web Proxy

Event Category: None

Event ID: 23000

Date: 8/4/2006

Time: 12:17:44 PM

User: N/A

Computer:

Description: ISA Server was unable to decompress a response body from /Stylesheets because the following error occurred: 0x8007000d. This error may occur when the available memory is insufficient, the response is corrupted due to a network problem, or the server returns an illegal response.

Event ID: 7034

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7034

Date:

Time:

User: Not applicable

Computer:

Description: The Microsoft Firewall service terminated unexpectedly. It has done this 1 time(s).

Application log Event ID: 1000

Event Type: Error

Event Source: Microsoft ISA Server 2004

Event Category: None

Event ID: 1000

Date:

Time:

User: Not applicable

Computer:

Description: Faulting application wspsrv.exe, version 4.0.2165.594, stamp 43cd50a5,faulting module ntdll.dll, version 5.2.3790.1830, stamp 424377d2, debug? 0, fault address 0x00030115.



RESOLUTION
To resolve this problem, install the ISA Server 2004 hotfix package that is dated August 23, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

924410 Description of the ISA Server 2004 hotfix package: August 23, 2006



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbexpertiseadvanced kbqfe kbprb KB924404

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