Microsoft KB Archive/925111

= Description of the Outlook 2003 post-Service Pack 2 hotfix package: September 18, 2006 =

Article ID: 925111

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.



SUMMARY
This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 post-Service Pack 2 hotfix package that is dated September 18, 2006.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



List of issues that the hotfix package fixes
This hotfix fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  Consider the following scenario. You use a POP3 e-mail account in Outlook 2003. After you connect to the e-mail account, you wait for the synchronization process to completely download the headers of your e-mail messages. After the synchronization process has been completed, you find that there are lots of e-mail message headers that have been downloaded. Then, you click Send/Receive to try to send and to receive e-mail messages again. In this scenario, you receive the following error message:

Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

When you view the data in the error report, the report contains an error signature that resembles the following error signature:  You run Outlook 2003 on a computer that is running the Microsoft Windows Vista operating system. If more than one MAPI process is running at the same time, Outlook 2003 may stop responding (hang).





Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix is a post-Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

887616 Description of Office 2003 Service Pack 2

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.The English version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Outlook 2003

Microsoft Windows Installer .msp file information

After the hotfix is installed, the English version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Office 2003 Multilingual User Interface Pack (MUI)

Microsoft Windows Installer .msp file information

After the hotfix is installed, the Office 2003 MUI version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes

 For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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