Microsoft KB Archive/929762

= You receive a Stop 0x9F error when you wake a Windows Vista-based computer that is connected to an IEEE 1394-based device =

Article ID: 929762

Article Last Modified on 8/24/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Starter
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Enterprise
 * Windows Vista Business 64-bit Edition
 * Windows Vista Business
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition

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SYMPTOMS
When you wake a Windows Vista-based computer from sleep, you may receive a Stop 0x9F error message that resembles the following:

STOP 0x0000009F

DRIVER_POWER_STATE_FAILURE

This problem occurs when a device that uses an Institute of Electrical and Electronics Engineering (IEEE) 1394 connection is connected to the computer. For example, the device may be a Maxtor One Touch II 300GB model external hard disk, an Apple iPod, or some other IEEE 1394-based device.



RESOLUTION
To resolve this problem, install update 929762. To install this update, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

Update information
The following files are available for download from the Microsoft Download Center:

Update for Windows Vista (KB929762)

Download the KB929762 package now.

Update for Windows Vista, 64-bit versions (KB929762)

Download the KB929762 package now.

Release Date: January 30, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Additional query words: STOP BugCheck BSOD Firewire Winx64 Windowsx64 64bit 64-bit

Keywords: kbbug kbfix kbqfe kbprb atdownload kbexpertisebeginner kbhotfixserver KB929762

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