Microsoft KB Archive/310068

= IME 5.0 May Stop Responding If There Are More Than 309 Imported End User-Defined Characters =

Article ID: 310068

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q310068



SYMPTOMS
If you import more than 308 end user-defined characters into the phonetic Input Method Editor (IME) 5.0 or more than 223 characters into the ChangJie IME 5.0, IME may stop responding (hang) when switching between input methods, and you may receive the following error message:

Explorer caused an error in CINTLGNT.IME

This problem can occur only on the Traditional Chinese version of Windows Millennium Edition (Me).



CAUSE
This problem occurs because internal initialization of a data buffer exceeds the buffer boundaries.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Traditional Chinese version of this fix should have the following file attributes or later:   Date      Time   Version   Size     File name 10\08\01 19:47  5.0.0.39  356,352  Cintlgnt.ime 10\08\01 19:43  5.0.0.39  405,504  Tintlgnt.ime



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Additional query words: EUDC

Keywords: kbbug kbfix kbfont kbqfe KB310068

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