Microsoft KB Archive/946517

= FIX: You may be unable to manage IIS 6.0 by using Server Manager if two threads access IIS 6.0 at the same time =

Article ID: 946517

Article Last Modified on 1/4/2008

-

APPLIES TO


 * Microsoft Internet Information Services 6.0

-



SYMPTOMS
Consider the following scenario. You have a process that has more than one thread. Additionally, the process uses the Internet Information Services (IIS) Active Directory Service Interfaces (ADSI) provider to access IIS 6.0. Two threads access IIS 6.0 at the same time. In this scenario, you may be unable to manage IIS 6.0 by using Server Manager.

When this problem occurs, you must restart IIS 6.0, or you must restart the process that uses the IIS ADSI provider.

This problem is likely to occur for the SharePoint Timer service (OWSTimer.exe) in Microsoft Office SharePoint Server 2007. When this problem occurs for the SharePoint Timer service, you may experience the following symptoms:  In SharePoint Server 2007, tasks that are scheduled do not run. When you try to manage IIS 6.0 by using Server Manager, you receive a blank page, or you receive the following error message:

the path specified cannot be used at this time





Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbhotfixserver kbfix kbbug kbqfe KB946517

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.