Microsoft KB Archive/189730

= XFOR: IMC Fails to Start After Upgrading to Windows NT 4.0 =

Article ID: 189730

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q189730



SYMPTOMS
When you attempt to manually start the Microsoft Exchange Internet Mail Connector (IMC) on a Windows NT 4.0 computer, the following error may occur:

Services

Could not start the Microsoft Exchange Internet Mail Connector

service on

\\machinename.

Error 2140: An internal Windows NT error occurred.

In the application event log the following may be logged:   Event ID: 4086 Source:  MSExchangeIMC Type: Error Category: Initialization/Termination Description: Unable to start the service because the configuration could not be loaded from the Microsoft Exchange directory or Windows NT Registry.



CAUSE
Windows NT 4.0 has become more restrictive in its control of the registry.



WORKAROUND
To work around this issue, add the Exchange Server Service account to the Administrators group for the domain.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0.

Keywords: kbprb KB189730

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