Microsoft KB Archive/821134

= Cannot Send Mail to Both Users and Distribution Groups By Using the Active Directory Users and Computers Utility =

Article ID: 821134

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Enterprise Server
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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SYMPTOMS
When you try to send an e-mail message to both distribution groups and user accounts by using the Active Directory Users and Computers utility (you select users and distribution groups, right-click a selected object, and then click Send Mail), one object type (either the users or the distribution groups) that you selected does not appear in the To: field of the e-mail message.



CAUSE
This behavior occurs when you select a combination of both user and distribution group objects in the Active Directory Users and Computers utility.

If you select only one type of object (for example, only distribution groups), those objects appear in the To: field of the e-mail message, as you expect.



WORKAROUND
To work around this issue, send the e-mail message to only one object type. For example, send one e-mail message to all the users you want to contact, and then send an additional e-mail message to the distribution groups that you want to contact.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows Server 2003 and Microsoft Windows 2000 Server.

Additional query words: distribution list dl dg group

Keywords: kbpending kbbug kbprb KB821134

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