Microsoft KB Archive/278456

= Cannot Save File in Windows 2000 Shared Folder =

PSS ID Number: 278456

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows 98

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This article was previously published under Q278456



SYMPTOMS
When you attempt to save a file in a shared folder on a Microsoft Windows 2000-based server, the program that you are using (such as a word processor) may indicate that a file permission error has occurred. For example, Microsoft Word 2000 may display the following error message:

Word cannot complete the save due to a file permission error.

NOTE: The update that is described in this article supercedes the updates that are listed in the &quot;More Information&quot; section of this article.

NOTE: This update has been superceded as noted in the following Microsoft Knowledge Base article:

278558 Mapped Drive Access Denied to Windows 2000-Based Server



CAUSE
This behavior occurs because the client computer sends an incorrectly formed data packet to the server, which responds by resetting the connection to the shared folder.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Version      Size     File name   Operating system --  10/27/2000  07:13p  4.10.0.2153  165,461  Vredir.vxd  Windows 98

NOTE: This update supercedes the updates that are listed in the &quot;More Information&quot; section of this article.



STATUS
Microsoft has confirmed that this is a problem in Windows 98 original retail release (version 4.10.1998) only if one of the updates described in the 'More Information' section has been installed..



MORE INFORMATION
NOTE: This update supercedes the following updates for Windows 98 original retail release (version 4.10.1998). Any associated updates for Microsoft Windows 95, Microsoft Windows 98 Second Edition, and Microsoft Windows Millennium Edition are not affected by the problem described in this article.

235274 Possible Data Loss Writing to Full Network Drive

235276 Dfs Support in Windows 98 Hangs the Client for Microsoft Network

238853 Cannot Browse Network Neighborhood if PDC Is on Separate Subnet

271754 Exception 0E in Vredir.vxd During CoCreateInstanceEx on Remote DCOM Server

272594 Problems Logging On to Windows 2000-Based Server

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

NOTE: This update has been superceded as noted in the following Microsoft Knowledge Base article:

278558 Mapped Drive Access Denied to Windows 2000-Based Server

Additional query words: MoveFile ERROR_ACCESS_DENIED

Keywords: kberrmsg kbprb kbQFE KB278456

Technology: kbWin98 kbWin98search

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