Microsoft KB Archive/196981

= OL2000: (IMO) Cannot Set Contacts Subfolder as Default =

Article ID: 196981

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q196981



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
You want to designate a Contacts subfolder in the Windows Address Book as the default address source for e-mail messages, but you find that the top- level folder is always selected.



RESOLUTION
To address an e-mail message using Contacts, use either of the following methods.

Method 1
You can access addresses in subfolders through the Windows Address Book, but you cannot make the subfolder the default folder in this view.

To send mail to a recipient in a subfolder, follow these steps:


 * 1) Select the recipient in a subfolder of the main Contacts folder.
 * 2) On the Action menu, click New Message To Contact.
 * 3) Complete the message and then click Send.

Method 2
You can address a message using the Windows Address Book search function.

To perform a search for a specific person, follow these steps:


 * 1) In Outlook, press CTRL+SHIFT+P.
 * 2) Select a Contacts folder in the Look In list.
 * 3) Type the person's name in the Name box and click Find Now. You can use the full name, any part of the name, or a single letter.
 * 4) Right-click the name in the Search Results list and click Send Mail.

The Find People dialog box keeps the most recently searched address source in the Look In box.

Keywords: kbprb KB196981

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