Microsoft KB Archive/174510

= Print Job Corruption Printing on Fast Hardware Across Slow Link =

Article ID: 174510

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q174510



SYMPTOMS
When "Start printing immediately" is selected on the Scheduling tab of Printer properties, print jobs may be corrupted if the client connection speed is slower when compared to the printing hardware.



CAUSE
Print job data is sent to the print device faster than the client can queue data to the print spooler.



MORE INFORMATION
When the .spl file is examined, the file size is the same as the source file; however, a portion of the *.spl file is "padded" with 0x00 instead of only data received from the client. This may be caused by a flow control problem on the "slow link" from the client.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: slow wan link printing

Keywords: kbhotfixserver kbqfe kbbug kbfix kbnetwork kbprint KB174510

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