Microsoft KB Archive/162967

= GW: Problem Accessing Acmsetup.exe During Setup =

Article ID: 162967

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Greetings Workshop 2.0 Standard Edition
 * Microsoft Greetings Workshop 97 Standard Edition

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This article was previously published under Q162967



SYMPTOMS
After you start Setup, you may receive the following error message

Setup cannot access the required initialization file D:\acmsetup.exe

where D: is the CD-ROM drive letter.



CAUSE
Some real-mode (16-bit) CD-ROM drivers cannot read long file names. The Greetings Workshop 1.0a compact disc contains long file names.



RESOLUTION
Use a protect-mode (32-bit) CD-ROM driver. An updated CD-ROM driver from the hardware manufacturer may correct the problem.



STATUS
Greetings Workshop 1.0b does not contain long file names. Some real-mode drivers may still exhibit this behavior.

Greetings Workshop is designed to run with Windows 95 using protect-mode drivers. Although some real-mode CD-ROM drivers will be able to use the Greetings Workshop 1.0b compact disc, other real-mode CD-ROM drivers may continue to exhibit this error.



MORE INFORMATION
For additional information about CD-ROM drivers and long filenames, click the article numbers below to view the articles in the Microsoft Knowledge Base:

157877 Visual J++ requires a Protected-Mode CD-ROM Driver

151634 Protected-Mode CD-ROM Drive Support in Windows 95

For additional information about determining if your CD-ROM driver is a protect-mode driver, click the article number below to view the article in the Microsoft Knowledge Base:

131499 CD-ROM Drives Requiring Real-Mode Drivers

Additional query words: won't install crash 16 bit protect real mode CDROM CD Rom greetingsw acmesetup.exe acme setup

Keywords: kberrmsg kbfix kbprb kbsetup KB162967

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