Microsoft KB Archive/933174

= The Windows Vista upgrade option is unavailable when you start the computer by using the Windows Vista DVD =

Article ID: 933174

Article Last Modified on 4/12/2007

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APPLIES TO


 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business 64-bit EN
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Starter

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This article is intended for a beginning to intermediate computer user.

You may find it easier to follow the steps if you print this article first.



Symptoms of the problem
When you start the computer by using the Windows Vista DVD, the Windows Vista upgrade option is unavailable.



Steps to work around the problem
To work around this problem, make sure that the Windows Vista DVD is not inserted when you start the computer. Then, insert the Windows Vista DVD to upgrade to Windows Vista. To do this, follow these steps:
 * 1) Make sure that the Windows Vista DVD is not inserted, and then start the computer.
 * 2) After you see the Welcome screen, insert the Windows Vista DVD into the computer's DVD drive.
 * 3) In the Windows Vista dialog box, click Upgrade.

If the Windows Vista DVD does not automatically start after you insert the Windows Vista DVD into the computer's DVD drive, follow these steps:
 * 1) Click Start, click Run, type  :\startup.exe, and then press the ENTER key.

Note The  placeholder represents the drive letter of the DVD drive on the computer.
 * 1) In the Windows Vista dialog box, click Upgrade.

Additional query words: winvista

Keywords: kbceip kbstartup kbupgrade kbexpertisebeginner kbtshoot kbprb KB933174

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