Microsoft KB Archive/136171

= Works 95: General Usage Questions & Answers =

Article ID: 136171

Article Last Modified on 10/15/1999

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APPLIES TO


 * Microsoft Works 4.0 Standard Edition

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This article was previously published under Q136171





SUMMARY
This article contains the Works 4.0 General Usage Questions and Answers.



MORE INFORMATION
 Q. When I start Works 4.0 for Windows 95, an illegal operation or invalid page fault error message is displayed. I have a Logitech mouse on my system. What is the solution?

A. To correct this problem when using Logitech MouseWare version 6.4 or later, disable Smart Move using the following steps:

 Click the Start button, point to Settings, and then click Control Panel. Double-click the LogiMouse or Mouse option.

The MouseWare Control Center box should appear. If not, click General, then click Options. Click the Smart Move check box to clear it. Click OK.

To obtain the latest version of the MouseWare utilities, contact Logitech sales at (800) 231-7717.

For more information about this topic, see

130502.

 Q. I'm still getting an illegal operation or invalid page fault error message when I start Works 4.0 for Windows 95. What is the solution?

A. To correct this problem, disable the Wbuttons.exe, Lbuttons.exe, or other utility in the Win.ini file using the following four steps:

 Click the Start button and then click Run.</li> Type Win.ini and click OK.</li> Place a semicolon as the first character on the Load= and Run= lines.</li> Save the Win.ini file and restart Windows 95.</li></ol>

To obtain the latest version of the MouseWare utilities, including Wbuttons.exe, contact Logitech sales at (800) 231-7717.

For more information about this topic, seee

130502.

</li> Q. How do I remove Works 4.0 from my system?

A. Microsoft Works version 4.0 for Windows 95 provides an Uninstall feature. To remove Works 4.0 from your hard disk, perform the following six steps:  Click the Start button, point at Settings, and then click Control Panel.</li> Double-click Add/Remove Programs.</li> Click Install/Uninstall.</li> From the program list, click Microsoft Works 4.0.</li> Click Add/Remove. This starts Works Setup.</li> Click Remove All and answer Yes on the verification.</li></ol> </li> Q. How do I change the registered name and company information in the About Microsoft Works dialog box of Works 4.0?

A. If you have the Works/Bookshelf CD-ROM, you will need to remove Works 4.0 from your system and then reinstall it to change the user name and company information. If you have the disk version, Works hardcodes the user name and company information on the Works Disk #1. To change the information with the disk version, you must order a new set of disks.

To obtain pre-sales information about new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426- 9400.</li> Q. How do I copy, delete, or move a file I've created in Works 4.0?

A. You can manage your files with Windows 95 utilities. For information about working with files, perform the following four steps:  <li>Click the Start button, and then click Help.</li> <li>Click Contents and then double-click How To.</li> <li>Double-click Work With Files And Folders.</li> <li>Select the desired topic and click Display or Print.</li></ol> </li> <li>Q. What is a TaskWizard?

A. A TaskWizard is an automated way to accomplish a task. TaskWizards make it easy to create professional-looking documents. Just choose the type of task you need to complete, answer a few questions, and the TaskWizard creates the document for you. There are TaskWizards to create over 70 types of documents, including address books, letters, professional letterheads, bids, invoices, mortgage and loan analysis, and home inventory.</li> <li>Q. How can I adjust the Help window? Can I make it go away or move it to the other side of the screen?

A. You can shrink the Help window so that it takes up less room on your screen by clicking the Shrink Help button on the Help window. To return the Help window, click the Shrink Help button again.

When you shrink the Help window, it still occupies a small amount of room on the far right side of the screen. To make it go away entirely, click Hide Help on the Help menu. You can return the Help window by clicking Show Help on the Help menu. It is not possible to move the Help window to the left or other location on the screen; it always displays either on the right, shrunken, or hidden.</li></ol>

Additional query words: kbhowto w_works

Keywords: kbhowto KB136171

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