Microsoft KB Archive/221582

= STOP 0x0000000a Running Citrix MetaFrame on Terminal Server Edition =

Article ID: 221582

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q221582



SYMPTOMS
Windows NT Server 4.0, Terminal Server Edition servers with Citrix MetaFrame software installed may display the following blue screen error message:

STOP 0x0000000a (0x0000008 0x0000001c 0x00000000 0x80117f9c)

Note The parameters in the parenthesis may vary depending on the system configurations.



CAUSE
The crash is caused by the deallocation of a file structure before completion of an NtRead request.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack



STATUS
This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 5.Microsoft has confirmed that this is a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition Service Pack 5.

Additional query words: 4.00 wts tse stop 0xa

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB221582

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