Microsoft KB Archive/205874

= Setup Cannot Find CD-ROM on Computer with Multiple CD-ROM Drives =

Article ID: 205874

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q205874



SYMPTOMS
When Windows 98 Setup starts the last time, you may receive the following error message:

Please insert the disk labeled 'Windows 98 CD-ROM', and then click OK.

When you try to browse to find the Windows 98 CD-ROM, you cannot find the CD-ROM drive in the browse list.



CAUSE
This issue can occur if you have multiple CD-ROM drives installed on the computer, one using real-mode drivers and another using protected-mode drivers, and you are running Windows Setup using the real-mode CD-ROM drive. Setup detects the real-mode CD-ROM drivers and disables them.



RESOLUTION
To resolve this issue, use one of the following methods:

Method 1
Start Windows Setup in the CD-ROM drive that is using the protected-mode CD-ROM drivers.

Method 2
When you receive the Windows 98 Setup error message, remove the Windows 98 CD-ROM from the CD-ROM drive that is using the real-mode drivers and insert it into the CD-ROM drive that is using the protected-mode drivers.

Keywords: kbhardware kbprb kbsetup KB205874

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