Microsoft KB Archive/138428

= OFF95: Install to NT Fails from Novell Netware Server =

Article ID: 138428

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Office 95 Standard Edition
 * Microsoft Excel 95 Standard Edition
 * Microsoft Project 4.1 Standard Edition
 * Microsoft Access 95 Standard Edition

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This article was previously published under Q138428





SYMPTOMS
When you perform a workstation installation of the programs listed at the beginning of this article to a computer running Windows NT version 3.51 from a Novell Netware version 3.x or version 4.x server, you may receive any of the following error messages

Setup could not read from the file:

\\servername\sharename\msoffice\msvcrt20.dll

-or-

Setup could not read from the file:

\\servername\sharename\msoffice\odbccp32.dll

-or-

Setup could not read from the file:

\\servername\sharename\msoffice\odbcint.dll

-or-

DAO3032.DLL was unable to register itself in the system registry.

followed by:

Microsoft setup was not completed successfully.



CAUSE
This behavior occurs when you use the Microsoft Client for Netware, which is a networking component of Windows NT version 3.51.



WORKAROUND
To avoid receiving these error messages, obtain Service Pack 5 for Windows NT version 3.51 and update your system.

For information on how to download Service Pack 5, refer to the Network.txt file on Disk 1 of the Microsoft Office for Windows 95, version 7.0, disks or on the Microsoft Office for Windows 95 compact disc.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem has been corrected in the U.S. Service Pack 5 for Windows NT version 3.51. For information about obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: abort retry ignore OK Cancel

Keywords: KB138428

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