Microsoft KB Archive/278230

= IntelliType Pro: Internet Hot Keys Do Not Function As Expected with AOL 6.0 =

Article ID: 278230

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft IntelliType Pro 2.2
 * Microsoft IntelliType Pro 1.2
 * Microsoft Internet Keyboard
 * Microsoft Internet Keyboard Pro
 * Microsoft MultiMedia Keyboard
 * Microsoft Natural Ergonomic Keyboard 4000
 * Microsoft Natural Keyboard Pro
 * Microsoft Natural MultiMedia Keyboard
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Desktop for Bluetooth

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This article was previously published under Q278230



SYMPTOMS
When you use one of the Microsoft keyboards listed in the &quot;Applies to&quot; section, the Mail hot key and the Internet hot keys may not function as expected.



CAUSE
This behavior can occur if you install America Online (AOL) version 6.0.



RESOLUTION
To resolve this behavior, download the latest version of the Microsoft IntelliType software. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/downloads/default.mspx

Use the Internet Hot Keys with America Online and the Blue Tooth Keyboard
You can set the Web/Home, Search, and Favorites hot keys to start America Online (AOL), but you must first update the AOL settings so that AOL is the default browser.

For information about setting AOL as the default browser, see the AOL documentation.

Use the Mail Hot Key with America Online and the Blue Tooth Keyboard
You can set the Mail hot key to start America Online and go to mail, but you must first update the AOL settings so that AOL is the default browser and the AOL password is saved.

Additional query words: 1.00 1.10 1.20 intelli type mnkpro hotkeys

Keywords: kb3rdparty kbhardware kbprb KB278230

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