Microsoft KB Archive/926988

= You receive an error message after you install Windows Media Player 11 and you try to use Windows Media Connect, or you try to install the Xbox 360 Setup software =

Article ID: 926988

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft XBox 360 Video Game System

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SYMPTOMS
After you install Windows Media Player 11, you receive an error message when you try to use your Xbox 360 console together with Windows Media Connect or when you try to install the Xbox 360 Setup software.



CAUSE
This issue occurs after you install Windows Media Player 11 on a computer that is running Microsoft Windows XP Home or Microsoft Windows Professional Edition. Additionally, this issue occurs after you try to install the Xbox 360 Setup software. To do this, visit the following Web site:

http://www.xbox.com/pcsetup



THINGS TO TRY

 * 1) If you receive an error message during the Xbox 360 Setup, click Cancel.
 * 2) To share media, start Windows Media Player 11, and then use Windows Media Player 11 to share media.

For more information about how to set up and share media by using Windows Media Player 11, see the &quot;Sharing your media&quot; Windows Media Player Help topic.



MORE INFORMATION
Windows Media Player 11 replaces the Xbox 360 software and Windows Media Connect for sharing music, pictures, and video between a computer and an Xbox 360 console. For more information about how to share media by using Windows Media Player 11, see Windows Media Player 11 product help.

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