Microsoft KB Archive/268491

= PRJ98: All Workgroup Messages for Specific Date Range Missing from Project Web Team Inbox =

Article ID: 268491

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Project 98 Service Pack 1

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This article was previously published under Q268491



SYMPTOMS
In Microsoft Project 98 Service Release 1 (SR-1), when you use the Web-based workgroup messaging features, and try to view messages in the Team Inbox, all messages for a particular date range may be missing.



CAUSE
This problem may occur if the data in the Web-based workgroup messaging site is damaged.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time    Version      Size       File name ---  17-JUL-2000  08:11                15,957 KB  Wg.js                  17-JUL-2000  08:11                3,345  KB  Workgroup Tool.txt



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB268491

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