Microsoft KB Archive/237473

= XCLN: 64 Attachment Limit with Exchange Client When Mail Delivery Set to Personal PST =

Article ID: 237473

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 5.0

-



This article was previously published under Q237473





SYMPTOMS
If you send mail from the Microsoft Exchange Client 5.0 with more than 64 attachments, only the first 64 attachments get delivered when your delivery location is set to personal folders. Anything over 64 is not sent and no error occurs. If you check the message in the Sent Items folder, the message shows the correct amount of attachments. If you send the message to yourself and look in the Inbox, it will only have 64 attachments. If your mail delivery is set to the mailbox on the server, all the attachments are delivered.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: MAPI



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Client version 5.0.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB237473

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.