Microsoft KB Archive/295499

= IntelliType Pro 2: Mail Inbox Is Not Displayed When You Press the MAIL Hot Key =

Article ID: 295499

Article Last Modified on 8/18/2005

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APPLIES TO

 Microsoft Outlook 2001 for Mac, when used with:  Microsoft IntelliType Pro 5.2

 Microsoft IntelliType Pro 2.1 

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This article was previously published under Q295499



SYMPTOMS
When you press the MAIL hot key on the Microsoft Office Keyboard, the Mail Inbox may not be displayed as expected.



CAUSE
This behavior can occur if the following conditions are true:
 * You are using Lotus Notes 5 as your e-mail program.

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 * You perform the following steps in the given order:
 * Press the MAIL hot key, and then click Favorite Bookmarks.
 * Press the MAIL hot key again, and then click To Do.
 * Press the MAIL hot key again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB295499

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