Microsoft KB Archive/891668

= The document list control may take a long time to populate when you open or save a file on a Windows Mobile 2003-based Pocket PC device =

Article ID: 891668

Article Last Modified on 2/15/2005

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APPLIES TO


 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition

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SYMPTOMS
When you open or save a file in a Microsoft Windows Mobile 2003-based Pocket PC device, the document list control (the DocList window) may take a long time to populate when many documents are in the My Documents folder and the subfolders of the My Documents folder.

For example, if you have more than 300 Microsoft Pocket Word files in the My Documents folder and then you start Pocket Word, it may take a long time for the document list control to display the files.

Note The time that is required to populate the document list control may vary depending on the storage device that is used. For example, storing the document files in main memory is typically much faster than storing files on an external storage card.



CAUSE
This problem occurs because there is a performance problem with the document list control.



WORKAROUND
To work around this problem, arrange the storage of your documents outside the My Documents folder and the subfolders of My Documents. Also, make sure that you do not have a file that is named &quot;Ignore_my_docs&quot; in the root folder of any storage cards that you may be using.

To open files that are located in other folders, you can use File Explorer to locate the folder that contains the document. Then, tap the file to open it.



STATUS
This behavior is by design.



MORE INFORMATION
For additional information about Windows Mobile-based Pocket PCs, visit the following Microsoft Web site:

http://www.microsoft.com/windowsmobile/pocketpc/ppc/default.mspx

Additional query words: slow Word Excel

Keywords: kbinfo kbtshoot kbprb KB891668

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