Microsoft KB Archive/261842

= USB Keyboard Standby Does Not Work in Windows Millennium Edition =

Article ID: 261842

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261842





SYMPTOMS
After you upgrade to Windows Millennium Edition (Me), pressing the Standby button on a Hewlett-Packard (HP) Universal Serial Bus (USB) multimedia keyboard may cause the computer to shut down rather than to enter Standby mode. This behavior may be intermittent.



CAUSE
This keyboard requires an MS-DOS-based terminate-and-stay-resident (TSR) program to be loaded to work properly. The TSR program loads correctly in earlier versions of Windows, but not in Windows Millennium Edition (Me) because MS-DOS-mode support has been removed.



WORKAROUND
To work around this behavior, click Start, click Shut Down, click Standby, and then click OK instead of using the Standby button on the keyboard.



MORE INFORMATION
For additional information about this issue, contact the manufacturer (Hewlett-Packard).

For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbhardware kbpowerman kbprb kbprod2web KB261842

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