Microsoft KB Archive/270802

= ELL French & Spanish: Virtual Keyboard Menu Disables Pointing Device =

Article ID: 270802

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Language Learning French 1.0 Standard Edition
 * Microsoft Encarta Language Learning French 1.0 Deluxe Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Standard Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Deluxe Edition

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This article was previously published under Q270802



SYMPTOMS
When you type a letter that can have accents applied to it in one of the Encarta Language Learning programs listed at the beginning of this article, your pointing device may stop responding (hang) while the virtual keyboard menu is displayed on the screen.



RESOLUTION
To resolve this issue, use your keyboard to select one of the options on the virtual keyboard menu before you attempt to use the pointing device.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multi multi-media media mm ellf ells mouse

Keywords: kbenv kbhardware kbprb KB270802

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