Microsoft KB Archive/231757

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PRB: MMC: Management Console May Fail to Start

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Q231757

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The information in this article applies to:


 * Microsoft Windows NT Server version 4.0
 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Windows 98
 * Microsoft Management Console, versions 1.1, 1.2

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SYMPTOMS
When you attempt to open the Microsoft Management Console (MMC) program, you may receive one of the following two error messages:

Failed to create empty document.

-or-

Unable to open the selected file.

The Management Console window may not display or may appear for a very brief time.

CAUSE
The Management Console could not create a temporary file in the TEMP directory. This may be due to one of the following:


 * The TEMP or TMP environment variable may point to a folder that does not exist.
 * The drive containing the TEMP directory may be full.

RESOLUTION
If the drive is full, clear some space.

If the TEMP environment variable does not exist, or points to a folder that does not exist, use the following steps to set the variable to a valid folder:


 * 1) Click Start. Point to Settings, then click Control Panel.
 * 2) Double-click the System icon in Control Panel.
 * 3) Click the Environment tab in the System Properties dialog box.
 * 4) In the Variable edit field, type TEMP.
 * 5) In the Value edit field, type the folder name that will receive temporary files. For example, C:\TEMP (if the TEMP folder exists on drive C).
 * 6) Click OK.

STATUS
This behavior is by design.

Additional query words: mmc

Keywords : kbMMC kbOSWinNT400 kbOSWin98 kbGrpDSPlatform kbMMC110

Issue type : kbprb

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400xsearch kbWinNTSsearch kbWinNTS400xsearch kbWinNTS400 kbAudDeveloper kbWin98search kbMMCSearch kbWin98 kbMMC110 kbMMC120