Microsoft KB Archive/116108

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HP DeskJet "Scalable Font Initialization Error" with Word 6.0

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Q116108

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
 * Microsoft Excel for Windows, version 5.0

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SYMPTOMS
When you print from Word for Windows to a Hewlett-Packard (HP) DeskJet using the DESKJETC.DRV version 3.1 printer driver, one of the following error message may occur:

Scalable Font Initialization Error

Scaleable Font Initialization Error 7

Scaleable Font Initialization Error b

CAUSE
The BulletPresent setting in the [HP DeskJet] section of your WIN.INI file is incorrect or missing.

RESOLUTION
 Open your WIN.INI file using Sysedit (System Configuration Editor [SYSEDIT.EXE]) or any text editor. (To start Sysedit, use the Run command on the File menu in Windows Program Manager. Type sysedit in the Command Line box and choose OK.) Locate the [HP DeskJet] section.  Look for the following line (where  is a number): "BulletPresent=" If the line exists, change the number  to 0 (zero). If the line does not exist, type it on a separate line in the [HP DeskJet] section, as follows: "BulletPresent=0" NOTE: BulletPresent= may also be found in the [STATDLL] or the [DPSTAT] section of the WIN.INI.  Save your WIN.INI file, then exit and restart Windows so the change can take effect.