Microsoft KB Archive/326854

= XADM: Error Message: Event 418 SMTPSVC Virtual Server 2 Cannot Read Metabase Keys =

PSS ID Number: 326854

Article Last Modified on 6/13/2003

-

The information in this article applies to:


 * Microsoft Exchange 2000 Server

-



This article was previously published under Q326854



SYMPTOMS
Incoming and outgoing SMTP mail may not work, but internal mail services may still work correctly. The following event may appear in your system log:

Event 418 SMTPSVC Virtual Server 2 cannot read Metabase Keys

However, the server in Event ID 418 is not present in Exchange System Manager.



CAUSE
There is a record in the metabase for a virtual server that is not present in Exchange System Manager.



RESOLUTION
To resolve this issue, use the IIS Administration Script Utility to remove the metabase record of the non-existent virtual server:
 * 1) Click Start, click Run, type cmd, and then press ENTER.
 * 2) Change to the Inetpub\AdminScripts folder.
 * 3) Type cscript.exe adsutil.vbs DELETE /smtpsvc/, and then press ENTER, where   is the virtual server record in the metabase that is causing problems. For example, if Event 418 refers to virtual server 3, type cscript.exe adsutil.vbs DELETE /smtpsvc/ , and then press ENTER.



MORE INFORMATION
For additional information about the IIS Administration Script utility, click the article number below to view the article in the Microsoft Knowledge Base:

240225 Description of Adsutil and MetaEdit Utilities Used to Modify the Metabase

Keywords: kbenv kberrmsg kbprb KB326854

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.