Microsoft KB Archive/183533

= XWEB: Error Message: Microsoft VBScript Runtime Error 800a03e3 =

Article ID: 183533

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Outlook Web Access 5.5
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q183533



SYMPTOMS
When users access a computer running Microsoft Exchange Server version 5.5 from a Web browser, the following error message may be displayed:

Microsoft VBScript runtime error '800a03e3'

Unknown runtime error

/exchange/USA/lib/session.inc, line 300"



CAUSE
The users do not have the proper permission on the WebTemp directory of the Exchange Server computer.



WORKAROUND
To make sure that the users have Full Control permission on the WebTemp directory of the Exchange Server computer:
 * 1) In Windows Explorer, click the Exchange Server WebTemp directory (%exchsrvr%WebTemp).
 * 2) Right-click the Exchange Server WebTemp directory (%exchsrvr%WebTemp), and then click Properties.
 * 3) Click the Security tab.
 * 4) Click Permissions.
 * 5) Make sure that the users or the group to which the users belong has Full Control permission.



MORE INFORMATION
176245 XWEB: VBScript Error 800a03e3 When Accessing OWA Server 5.5

178656 XWEB: Vbscript Error When Attempting To Access A Mailbox

Keywords: kbprb kbusage KB183533

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