Microsoft KB Archive/112683

= Keyboard Hangs After Installing WFWG on Toshiba or TI Notebook =

Article ID: 112683

Article Last Modified on 11/17/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11
 * Microsoft BallPoint Mouse with QuickPort connection 1.0

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This article was previously published under Q112683



SYMPTOMS
When you install Windows for Workgroups over Windows 3.1, your mouse and keyboard may stop responding (hang).

This problem occurs if you are using a Toshiba or Texas Instruments original equipment manufacturer (OEM) Microsoft BallPoint Mouse version 1.0 with QuickPort connection.



CAUSE
When you install Windows for Workgroups over Windows 3.1, Setup overwrites the KEYBOARD=BPVKD.386 entry in the [386Enh] section of your SYSTEM.INI file and replaces it with the default keyboard driver (KEYBOARD=*VKD). As a result, the mouse and keyboard hang.



RESOLUTION
To correct this problem, edit the SYSTEM.INI file and change the keyboard= line to reflect the BallPoint virtual device driver (VxD) instead of the default Windows for Workgroups VxD, and then restart Windows for Workgroups.



MORE INFORMATION
For more information on Microsoft BallPoint Mouse with QuickPort connection, query on the following words in the Microsoft Knowledge Base:

quickport

Additional query words: 3.1 3.10 3.11 ball point ball-point ti travelmate 4000

Keywords: kbprb KB112683

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