Microsoft KB Archive/179217

= OFF98: Using the First Run Installer to Troubleshoot Microsoft Office 98 Macintosh Edition =

Article ID: 179217

Article Last Modified on 1/28/2005

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APPLIES TO


 * Microsoft Office 98 for Macintosh

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This article was previously published under Q179217



SUMMARY
Microsoft Office 98 Macintosh Edition includes features that help you manage shared extension and preference files. This article explains how to use these features to troubleshoot problems that may occur in Microsoft Office 98 Macintosh Edition programs.



First Run Installation Process
The first run installation process is started the first time you start an Office program after you perform a drag-and-drop installation of Office. Under normal conditions, the first run installation process is not restarted.

The first run installation process is automatically started when you start a Microsoft Office 98 Macintosh Edition program if any of the following files are not present in the System Folder:Extensions folder:

Microsoft Component Library

Microsoft OLE Automation

Microsoft OLE Library

Microsoft Structured Storage

The first run installation process checks for the existence of these files in the System folder. Files that are missing from the System Folder are copied to the correct location.

NOTE: The first run installation process replaces existing files only if the existing files are earlier versions.

The files that are copied to the System Folder during the first run installation process are listed in the following table.

  File name                       Folder location

Internet Config Extension      Extensions Microsoft Component Library    Extensions Microsoft Hyperlink Library    Extensions Microsoft OLE Automation       Extensions Microsoft OLE Library          Extensions Microsoft RPC Runtime Library  Extensions Microsoft Structured Storage   Extensions MS Font Embed Library (PPC)    Extensions Text Encoding Container        Extensions MS C++ Library (PPC)           Extensions:MS Library Folder MS Configuration Lib (PPC)     Extensions:MS Library Folder MS Container Lib (PPC)         Extensions:MS Library Folder MS Favorites Library (PPC)     Extensions:MS Library Folder MS Internet Library (PPC)      Extensions:MS Library Folder MS Parser Library (PPC)        Extensions:MS Library Folder MS Preferences Library (PPC)   Extensions:MS Library Folder MS Variant Lib (PPC)           Extensions:MS Library Folder Standard OLE Types (PowerMac)  Extensions:Type Libraries Standard OLE Types 2           Extensions:Type Libraries vba en olb (PowerMac)          Extensions:Type Libraries Configuration Manager          Control Panels Arial                          Fonts Arial Black                    Fonts Impact                         Fonts Monotype Sorts                 Fonts MT Extra                       Fonts Symbol                         Fonts Times New Roman                Fonts Wingdings                      Fonts Advanced Networking            MS Preference Panels Cookies                        MS Preference Panels File Helpers                   MS Preference Panels General E-mail                 MS Preference Panels Home and Search                MS Preference Panels Password Dialogs               MS Preference Panels Protocol Helpers               MS Preference Panels Proxies                        MS Preference Panels Ratings                        MS Preference Panels Security                       MS Preference Panels User Passwords                 MS Preference Panels Arabic Encodings               Text Encodings Central Euopean Encodings      Text Encodings Chinese Encodings              Text Encodings Chinese Encodings Supplement   Text Encodings Cyrillic Encodings             Text Encodings Greek Encodings                Text Encodings Hebrew Encodings               Text Encodings Indic Encodings                Text Encodings Japanese Encodings             Text Encodings Korean Encodings               Text Encodings Symbol Encodings               Text Encodings Thai Encodings                 Text Encodings Turkish Encodings              Text Encodings Unicode Encodings              Text Encodings Western Language Encodings     Text Encodings Internet Preferences           Preferences Excel Chart Gallery (8)        Preferences Graph Chart Gallery (8)        Preferences Word Font Substitutes          Preferences

NOTE: During the first run installation process, a file named Installer Cleanup Extension is created in the Extensions folder. This file is deleted the next time that you restart the computer.

Using the First Run Installation Process to Troubleshoot Extension Files
You can use the first run installation process when you suspect that an extension file that is required by Office is damaged. If you suspect that an extension file that is required by Office is damaged, replace the file by following these steps:
 * 1) Move the extension in question from the System Folder:Extensions folder to the desktop.
 * 2) Delete the Microsoft Component Library file from the System Folder:Extensions folder.
 * 3) Start any Microsoft Office 98 Macintosh Edition program.

The first run installation process is started, and the missing extension files are replaced.

NOTE: When you use the first run installation process to troubleshoot problems with starting Office programs, it is often useful to remove more than one file, because there may be file damage. It is recommended that you delete all of the following from the System folder.  File name                      Folder location Embedding Preferences          Preferences PPC Registration Database      Preferences Microsoft Component Library    Extensions Microsoft OLE Automation       Extensions Microsoft OLE Library          Extensions Microsoft Structured Storage   Extensions

First Run Registration Process
During the first run registration process, Microsoft Office 98 Macintosh Edition program components are registered and default preference files are created. The first run registration process is executed the first time that you start an Office program.

To determine whether the first run registration process is running, verify whether the following message appears on the startup screen:

  Configuring Office Components....

The files that are created during the first run registration process are listed in the following table.

  File name                       Creation time

Microsoft Office Settings (8)  First time an Office program is started Office Registration Cache      First time an Office program is started PPC Registration Database      First time an Office program is started Excel Settings (8)             First time Excel is started Custom Dictionary              First time Microsoft Word is started Embedding Preferences          First time Word is started MS Office ACL (8)              First time Word is started Word Font Menu Cache (8)       First time Word is started Word Settings (8)              First time Word is started PowerPoint Settings (8)        First time Microsoft PowerPoint is                                   started

The first run registration process is automatically started when you start an Office program after you do any of the following:
 * You rename the Microsoft Office 98 folder.
 * You move the Microsoft Office 98 folder.
 * You change the name of the hard disk. (The default name is "Macintosh HD.")
 * The contents of the Microsoft Office 98:Office folder change.
 * You move or delete the Office Registration Cache or the PPC Registration Database file from the Preferences folder.

Using the First Run Registration Process to Troubleshoot Preference Files
You can use the first run registration process to troubleshoot problems with preference files. For example, if you receive an error message while you are attempting to insert a Microsoft Graph object into a Microsoft Word document, you can register Microsoft Graph by using the following steps:
 * 1) Quit Microsoft Word.
 * 2) Move the Office Registration Cache and PPC Registration Database files from the System Folder:Preferences folder to the desktop.
 * 3) Start Microsoft Word.

The first run registration process is automatically started, and the Office Registration Cache and PPC Registration Database files are rebuilt.

Additional query words: OFF98 fri frr

Keywords: kbhowto kbsetup KB179217

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