Microsoft KB Archive/272790

= PPT2001: PowerPoint Unexpectedly Quits When You Click Movie Options in Mac OS 8.1 =

Article ID: 272790

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft PowerPoint 2001 for Mac, when used with:
 * Apple Mac OS 8.1

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This article was previously published under Q272790



SYMPTOMS
If you have Mac OS 8.1 installed, and you click Movie Options in PowerPoint (on the Edit menu, click Preferences, and then click the General tab), PowerPoint may quit unexpectedly.



CAUSE
This behavior may occur when you try to use the PowerPoint Movies feature under Mac OS 8.1. The PowerPoint Movies feature requires Mac OS 8.5 or later, and QuickTime 3.0 or later.



RESOLUTION
To resolve this problem, upgrade your Macintosh to Mac OS 8.5 or later.

To temporarily work around this problem, avoid using any of the PowerPoint Movies features.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about how to upgrade Mac OS or QuickTime on your computer, please contact Apple Computer, Inc.

For information about how to contact Apple, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: off2001kb PPT2001 mac PPT2001KB PPM PPT movie OS 8.1 8.5 save quicktime 3.0 2.5 crash crashes crashing crashed quit quitting quits fail fails failing failed break

Keywords: kbbug kbnofix KB272790

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