Microsoft KB Archive/273389

= Event ID 9149 Message Occurs When the Exchange System Attendant Does Not Start =

Article ID: 273389

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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This article was previously published under Q273389



SYMPTOMS
When you restart a Windows 2000-based server that is running an Exchange 2000 computer or an Exchange Server 2003 computer, the Microsoft Exchange System Attendant does not start, and the following events are reported in Windows 2000 Event Viewer:

Event ID: 9149

Category: General

Source: MSExchangeSA

Type: error

Description:

Microsoft Exchange System Attendant failed to start Exchange server. Error code 0x80072030

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Event ID: 1005

Category: General

Source: MSExchangeSA

Type: Error

Description:

Unexpected error. There is no such object on the server. Facility: Win32 ID no: 80072030 Microsoft Exchange System Attendant occurred.

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Event ID: 1004

Category: General

Source: MSExchangeSA

Type: Information

Description:

Microsoft Exchange System Attendant failed to start.

When you try to start the Exchange System Attendant from a command prompt, you receive the following error message:

The Microsoft Exchange System Attendant service is starting.........

The Microsoft Exchange System Attendant service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

All other Exchange Server services do not start.



CAUSE
This issue can occur if the name of the Windows 2000-based server has been changed.



RESOLUTION
To resolve this issue, rename the Windows 2000-based server that was used when the Exchange computer was first installed, and then restart the server. The current name of the server is displayed in the event ID 9149 message. If the Exchange System Attendant still does not start after you restart the server, reinstall the Exchange computer.



STATUS
This behavior is by design.

Additional query words: exch2kp2w XADM

Keywords: kberrmsg kbbug kbnofix KB273389

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