Microsoft KB Archive/812224

= XCCC: New Mail Notifications Stop After Removing Portable Computer from Docking Station =

Article ID: 812224

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you work in Microsoft Outlook 2000 on a portable computer, after you disconnect from the docking station you continue to receive new messages without interruption, but you do not receive new mail notifications.



STATUS
This behavior is by design. This issue occurs when all the following conditions are true:
 * 1) You work in Outlook 2000 on your portable computer from the docking station.
 * 2) You disconnect from the docking station and start using the wireless network card.
 * 3) You continue to work in Outlook 2000 without logging off.

When you open Outlook, Outlook establishes a User Datagram Protocol (UDP) registration for new mail notifications. When you disconnect from your docking station and start to work by using your wireless network card, the UDP registration is no longer valid and Outlook begins to poll for new messages. While working in polling mode, Outlook will not receive new mail notifications.



WORKAROUND
To workaround this issue, close and then reopen Outlook after you remove your computer from the docking station.

Keywords: kbbug kbnofix kbprb kbinfo KB812224

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