Microsoft KB Archive/181990

= OL98: Can't Save Attachment with Long File Name =

Article ID: 181990

Article Last Modified on 3/7/2000

-

APPLIES TO


 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q181990



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When saving an attachment file in Microsoft Outlook, you may get the following error message:

Can't create file: Right-click the folder you want to create the file in, and then click Properties on the Shortcut menu to check your permissions for the folder.



CAUSE
The attachment file has a long file name and the volume, or hard disk on which you have your Temp folder, does not support long file names. Even if the attachment does not appear to have a long file name, this problem can occur if you have previously opened a file with the same name.



RESOLUTION
Move your Temp folder to a volume that supports long file names.



MORE INFORMATION
During the save process, Outlook creates a temporary file of the attachment in your Temp folder. This file will have a name at least as long as the attachment name so the Temp folder must support long file names.

Additional query words: OL98

Keywords: kbprb KB181990

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.