Microsoft KB Archive/126789

= MHS: Err Msg: Outpost: General File I/O Error =

Article ID: 126789

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to Novell Message Handling System 3.0

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This article was previously published under Q126789



SYMPTOMS
When messages with attachments are received through the MHS Gateway, the following error may occur:

Outpost: Could not create Microsoft Mail mail item

Outpost: General file I/O error



CAUSE
This error message occurs when there is a problem with the subdirectories under MAILDATA\ATT.



RESOLUTION
To correct this problem, check the following:
 * 1) Rights of ATT subdirectories. This should be read/write, and the subdirectories should not be marked as hidden.
 * 2) Check to make sure all 16 subdirectories exist under the ATT subdirectory (AT0-AT9 and ATA-ATF). If any of these subdirectories does not exist, create it by using the MS-DOS MKDIR command or by choosing the File Manager Create Directory command.

Additional query words: 3.00

Keywords: KB126789

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