Microsoft KB Archive/169320

= Connect Using The Modem Option Unavailable in Internet Mail =

Article ID: 169320

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q169320



SYMPTOMS
When you try to configure the Internet Mail information service for Windows Messaging, the Connect Using A Modem option may be unavailable.



CAUSE
This behavior may occur if:
 * Dial-Up Networking is not installed.


 * You have not created a Dial-Up Networking phone book entry.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Install Dial-Up Networking. If Dial-Up Networking is already installed, skip to the next step.
 * 2) Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
 * 3) When you receive the error message "The phonebook is empty," click OK, and then follow the instructions on the screen for creating a new phone book entry.
 * 4) Restart your computer.

Additional query words: prodnt

Keywords: kbnetwork KB169320

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