Microsoft KB Archive/328681

= XADM: Exchange 2000 Sends Attachments on the Wire to Outlook Clients While Downloading Headers =

PSS ID Number: 328681

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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This article was previously published under Q328681





SYMPTOMS
Exchange 2000 sends attachments on the wire to Microsoft Outlook client computers although the Outlook clients have requested to only sync message headers. This results in slower downloads of message headers over limited bandwidth connections.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Information store

The English version of this fix has the file attributes (or later) that are listed in the following table.   File name        Version store.exe       6332 cdoex.dll       6332 excdo.dll       6332 exmime.dll      6332 exoledb.dll     6332 mdbrole.dll     6332 NOTE: Because of file dependencies, you must also install Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbExchange2000preSP4fix kbQFE KB328681

Technology: kbExchange2000Search kbExchange2000Serv kbExchangeSearch

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