Microsoft KB Archive/188190

= Backing Up with ARCserve Backup Agent Causes GP Fault =

Article ID: 188190

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q188190



SYMPTOMS
If you configure Cheyenne Software's ARCserve Backup Agent to back up a drive, you may receive a general protection (GP) fault error message.



CAUSE
This behavior can occur if you configure ARCserve Backup Agent to back up a drive that uses the FAT32 file system, and you are using a 16-bit Novell NetWare network client.



RESOLUTION
To work around this issue, upgrade the computer to use a 32-bit NetWare network client.



MORE INFORMATION
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Keywords: kb3rdparty kberrmsg kbprb KB188190

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