Microsoft KB Archive/293984

= Visio2002: Prompt to Restart Computer Appears When Uninstalling Visio =

Article ID: 293984

Article Last Modified on 7/27/2006

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APPLIES TO

 Microsoft Visio 2002 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 98 Second Edition

 Microsoft Windows Millennium Edition  Microsoft Visio 2002 Professional Edition, when used with:  Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul>

 Microsoft Windows Millennium Edition</li></ul> </li></ul>

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This article was previously published under Q293984

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SYMPTOMS
When you attempt to uninstall Microsoft Visio, you are prompted to restart your computer.

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CAUSE
The prompt to restart your computer occurs if the Installer encounters a file that is still in use when you attempt to uninstall the program. Restarting the computer is necessary to quit the file (or program) that is in use and allows the Visio Setup program to continue normally.

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RESOLUTION
When prompted to restart your computer, restart it.

Additional query words: setup shutdown

Keywords: kbprb KB293984

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