Microsoft KB Archive/842027

= You cannot log on to a new Exchange account by using Microsoft Outlook Mobile Access =

Article ID: 842027

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
You cannot log on to your new Microsoft Exchange account by using Microsoft Outlook Mobile Access (OMA).



CAUSE
This issue may occur if you have never before logged on to your Exchange account by using Microsoft Outlook or by using Microsoft Outlook Web Access (OWA).



WORKAROUND
To work around this issue, access your new Exchange account at least one time by using Outlook or by using Outlook Web Access, and then log on to your Exchange account by using Outlook Mobile Access.

Keywords: kbprb KB842027

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