Microsoft KB Archive/163303

= PRB: Sysdiff Cannot Be Used to Apply Service Pack =

Article ID: 163303

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q163303





SYMPTOMS
When you build a Sysdiff package that includes a Windows NT Service Pack and apply it to another computer, you may receive the following error message on a blue screen:

STOP: C000021A The Session Manager terminated unexpectedly with Status 0xc0000005



CAUSE
Sysdiff cannot update system components that are currently in use. Sysdiff is designed to install new components only.



RESOLUTION
Apply the Service Pack in Unattended Setup mode with the UPDATE /U command, or during an Unattended Setup with following method:  Create a distribution share point. Refer to Chapter 4 of the Microsoft Windows NT OEM Preinstallation Kit (OPK) User's Guide for more information. Create the following folders within an existing distribution share point folder. (See the OPK User's Guide for more information about creating a distribution folder.) The following example assumes you already have a distribution folder:

mkdir c:\ \$oem$\C

mkdir c:\ \$oem$\C\SP3

mkdir c:\ \$oem$\C\SP3\ 

where is the name of the existing distribution share point folder, and corresponds to the platform type (PPC for PowerPC, Alpha for DEC Alpha) you are installing.

 Copy all the files from the appropriate platform folder, and two tag files from the Windows NT 4.0 Service Pack 3 compact disc to the SP3 folder. For example, use

copy :\i386\*.* c:\dist\$oem$\C\SP3\ 

copy :\spcdrom.40 c:\dist\$oem$\C\SP3

copy :\disk1 c:\dist\$oem$\C\SP3

where  is the CD-ROM drive letter and is the target platform.

  Create a Cmdlines.txt file (using Notepad, for example) with the following content. Save the file in the $oem$ folder in the distribution share point

[Commands] ".C:\SP3\ \update /u /z"

where is the name of the target platform. </li>  Create or update an existing Unattend.txt file that contains the following line in the [Unattended] section:

[Unattended] OemPreinstall = yes </li> Run Windows NT 4.0 Setup in Unattended mode using the Unattend.txt file. For example:

c:\dist\winnt /u:unattend.txt

</li></ol>

For additional on information, please see the following article in the Microsoft Knowledge Base:

168814 Installing WinNT 4.0 Service Packs During Unattended Install

Additional query words: sysdiff SP3 SBK OPK Unattended Setup

Keywords: kbfaq kbprb kbsbk kbsetup KB163303

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