Microsoft KB Archive/140260

= Err Msg: There Is No Dialtone. Make Sure Your Modem Is... =

Article ID: 140260

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q140260



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to use a Telephony API (TAPI) program such as Dial-Up Networking, Phone Dialer, or HyperTerminal, you may receive the following error message:

There is no dialtone. Make sure your modem is connected to the phone line.



CAUSE
This error message can occur if you are trying to dial using a calling card and you have enabled the "Wait for dial tone before dialing" option.



RESOLUTION
Disable the "Wait for dial tone before dialing" option. To do so, follow these steps:


 * 1) Click Start, point to Settings, click Control Panel, and then double- click Modems.
 * 2) Click your modem, and then click Properties.
 * 3) On the Connection tab, click the "Wait for dial tone before dialing" check box to clear it.
 * 4) Click OK.
 * 5) Click OK.
 * 6) It may be necessary to restart the computer.



MORE INFORMATION
Note that this change affects only new connections for TAPI programs. You must modify existing connections individually.

Additional query words: HWMODEM dial tone

Keywords: kbdialup kberrmsg kbfaq kbfaq kbprb KB140260

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