Microsoft KB Archive/268686

= ENT2001: Received Messages Display Non-Roman Characters as Question Marks =

Article ID: 268686

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q268686



SYMPTOMS
When you send a message using the non-Roman characters font in Entourage, the message is received with the non-Roman characters displayed as question marks.



CAUSE
This behavior occurs because when you compose messages in the non-Roman character format, you change the encoding for the message from the default Automatic encoding setting to a specific encoding type.



RESOLUTION
To resolve this behavior, send messages by using the default Automatic encoding setting.



MORE INFORMATION
The Automatic encoding setting accommodates multiple character sets that are entered in the body of the same message. When you change this selection, all of the text conforms to the new setting.

Additional query words: Apple Mac

Keywords: kbpending kbprb KB268686

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