Microsoft KB Archive/942985

= Error message when you try to install a System Center Virtual Machine Manager Server: &quot;The Virtual Machine Manager installation was not completed successfully.&quot; =

Article ID: 942985

Article Last Modified on 10/16/2007

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APPLIES TO


 * Microsoft System Center Virtual Machine Manager 2007

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SYMPTOMS
When you try to install Microsoft System Center Virtual Machine Manager Server, the installation may fail. In this case, you receive the following error message:

The Virtual Machine Manager installation was not completed successfully. For details, click the Error tab.

If you click the Error tab on the error message box, the following error message is listed:

SQL Express 2005 Service Pack 2 installation has failed. For error detail, see C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Files. Manually install SQL Express 2005 Service Pack 2. ID: 343

Also, the following error message is listed in the SQLSetup0001_Computername_Core(Local).log file:

Error Code: 0x80070bc2 (3010) Windows Error Text: The requested operation is successful. Changes will not be effective until the system is rebooted.



CAUSE
This problem occurs because the Microsoft Core XML Services (MSXML) 6.0 Parser requires that you restart the computer before the installation is complete.



RESOLUTION
To resolve this problem, restart the computer. Then, double-click the Setup.exe file to continue the installation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbprb kbexpertiseinter KB942985

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