Microsoft KB Archive/935065

= The ERD Commander 2003 Boot CD wizard may exit unexpectedly when you try to save an ISO image =

Article ID: 935065

Article Last Modified on 7/20/2007

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APPLIES TO


 * Winternals Administrator's Pak 5.0
 * Winternals Administrator's Pak 4.2

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to save an ISO image in the Winternals ERD Commander 2003 Boot CD wizard, the wizard may exit unexpectedly.

Note ERD Commander is a component of Winternals Administrator's Pak.



CAUSE
This issue occurs when the 8.3 naming convention is disabled.



RESOLUTION
To resolve this issue, enable the 8.3 naming convention. To do this, follow these steps.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.  Click Start, click Run, type regedit, and then click OK. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem

 Right-click NtfsDisable8dot3NameCreation, and then click Modify. In the Value data box, type 0, and then click OK. Exit Registry Editor, and then restart the computer.

Additional query words: Winternals KB#: 30168 boot cd wizard exits ERD Commander

Keywords: kbtshoot kbexpertiseinter KB935065

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