Microsoft KB Archive/241110

= "Computer Name Not Found" Using Performance Monitor =

Article ID: 241110

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q241110



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you attempt to run Performance Monitor locally or to monitor a remote Windows NT-based computer, you may receive the following error message:

Computer name not found.



CAUSE
This error message can occur for any of the following reasons:
 * Client network connectivity problems
 * NetBIOS name resolution problems
 * Problems with registry permissions
 * Corrupted settings files for Performance Monitor



Check NetBIOS Name Resolution
Check NetBIOS name resolution and network connectivity first by typing the following command at a command prompt

net view \\

where  is the computer to which you are trying to connect with Performance Monitor.

Issue this command over the network and at the target computer. If the command works successfully and you see a list of the shared resources on the server, try the following method.

Check Registry Permissions
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Start Registry Editor (Regedt32.exe) and check the permissions on the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurePipeServers\Winreg

Administrators should have full control by default.

For additional information about modifying permissions, click the article number below to view the article in the Microsoft Knowledge Base:

164018 Controlling Remote Performance Monitor Access to WinNT Servers

Check or Replace Files
 In the %SystemRoot%\System32 folder, rename the Perfc009.dat file to Perfc009.old. Rename the Perfh009.dat file to Perfh009.old. Copy the Perfc009.da_ and Perfh009.da_ files from the Windows NT 4.0 CD-ROM to the %SystemRoot%\System32 folder on the local computer. At a command prompt, type the following lines in the %SystemRoot%\System32 folder, pressing ENTER after each line:

Expand.exe Perfc009.da_ Perfc009.dat

Expand.exe Perfh009.da_ Perfh009.dat

NOTE: If replacing the Perfc009.dat file corrects the problem, you must reinstall your counters for any program that you have installed previously and want to monitor. Alternately, if you have a known good backup of this file you may be able to restore functionality by restoring the backup copy avoiding having to reinstall all of your counters.

For additional information about Microsoft SQL Server counters, click the article number below to view the article in the Microsoft Knowledge Base:

227662 SQL Performance Monitor Counters Missing

Follow the steps in the "Problems with Performance Monitor Files" section.

Additional query words: perfmon

Keywords: kberrmsg kbprb KB241110

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