Microsoft KB Archive/832320

= The IntelliPoint install program prompts you to remove previously installed mouse program =

Article ID: 832320

Article Last Modified on 2/18/2004

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APPLIES TO


 * Microsoft IntelliPoint 4.11
 * Microsoft IntelliPoint Software 4.9

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SYMPTOMS
When you install Microsoft IntelliPoint on your computer, you may receive a message that prompts you to remove a previously existing installation of mouse software.



CAUSE
This issue may occur when you have a previously existing installation of mouse (or other pointing device) software on your computer. Notebook computers typically have a program installed that is associated with the integrated touchpad or other pointing device.



RESOLUTION
When you install IntelliPoint, the choice to remove a previously installed program is optional. If you are using Microsoft Windows 2000, or Microsoft Windows XP or later, removing the previously installed program will not cause the device to become unusable most of the time.

If you do not want to remove the previously installed program, do one of the following:
 * Install IntelliPoint without removing the previously installed program.
 * Connect your Microsoft mouse to your computer, and then test all mouse buttons and functions to determine if you have to install the IntelliPoint program.

Keywords: kbprb KB832320

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