Microsoft KB Archive/932487

= The Microsoft Exchange Information Store service stops unexpectedly when the Exchange Server 2007-based server replicates the Public folder =

Article ID: 932487

Article Last Modified on 11/16/2007

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APPLIES TO


 * Microsoft Exchange Server 2007 Enterprise Edition
 * Microsoft Exchange Server 2007 Standard Edition

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SYMPTOMS
Consider the following scenario:
 * You deploy a Microsoft Exchange Server 2007-based server to replicate the public folder data from another Exchange server.
 * You set the event logging level for Replication DS Updates to any setting other than Lowest.

In this scenario, the Microsoft Exchange Information Store service in Exchange 2007 stops unexpectedly when the Exchange Server 2007-based server replicates the Public folder.



CAUSE
This problem occurs when the diagnostic logging performs string conversion.



RESOLUTION
To resolve this problem if you are running Exchange Server 2007, download and install Update Rollup 1 for Exchange Server 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

930809 Description of Update Rollup 1 for Exchange Server 2007

Note This problem does not occur in Microsoft Exchange Server 2007 Service Pack 1 (SP1).



WORKAROUND
To work around this problem, set the event logging level for Replication DS Updates to Lowest. To do this, follow these steps:  Start the Exchange 2007 Management Shell.  Run the following command in the Exchange 2007 Management Shell: set-eventloglevel 'MSExchangeIS\9001 Public\Replication DS Updates' -level Lowest 



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: Exchange 2007 Information Store Crash Replication DS Updates

Keywords: kbqfe kbexpertiseinter KB932487

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