Microsoft KB Archive/142804

= Money: Inquiring on a Payment Made by Online Bill Payment =

Article ID: 142804

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Money 2004 Deluxe Edition
 * Microsoft Money 2003 Deluxe Edition
 * Microsoft Money 2002 Deluxe Edition
 * Microsoft Money 2001 Standard Edition
 * Microsoft Money 2000 Standard Edition
 * Microsoft Money 99 Standard Edition
 * Microsoft Money 98 Standard Edition
 * Microsoft Money 97 Standard Edition
 * Microsoft Money 2000 Business & Personal Edition
 * Microsoft Money 98 Deluxe Edition
 * Microsoft Money 98 Financial Suite Edition

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This article was previously published under Q142804



SUMMARY
If you want to get the status of a specific payment in Microsoft Money, you need to write an e-mail letter to your bank or Online Services.



MORE INFORMATION
To write a letter of inquiry in Money, use the appropriate method for your version of Money.

Money 2001 and Later

 * 1) On the navigation bar, click Account List on the Accounts & Bills menu.

In Money 2000, click Accounts on the navigation bar.
 * 1) On the left pane, click Get online statements.

In Money 2000, click the name of the bank that you use for online bill payment under Financial Institutions.

In Money 2001, click Go to banks and brokers, and then click the financial institution that you use for online bill payment.
 * 1) Under Use online services, click Create instructions   where   is the name of the bank that you use for online bill payment.
 * 2) Click Write Letter.
 * 3) Click the type of letter that you want to send, and then click Continue.

Note The type of letter you can send depends on the services supported by your bank.
 * 1) Follow the instructions on the screen to send the letter.

When you connect to your bank from Money 2000, the program sends the e-mail.

Note You may not receive a payment status response from your bank for up to two days.

Money 99 and 98

 * 1) Click Online or Online Banking on the navigation bar.
 * 2) If you are using Money 99, double-click the account, click the Connect tab, and then click Write A Letter.
 * 3) Click A letter inquiring about a specific payment, and then click Continue.
 * 4) Money provides you with a list of payments that Online Services made on your behalf.

Select the payment in question, and then click OK.
 * 1) Money places "Payment Investigation" in the Subject field and identifies the payment in the first line of the body of the letter.
 * 2) Type any additional message information, and then click OK.
 * 3) Click Connect to send the letter.

Money 5.0

 * 1) Click Go To, and then click Home Banking.
 * 2) Click Write A Letter.
 * 3) Click A letter inquiring about a specific payment, and then click Continue.
 * 4) Money provides you with a list of payments that Online Services made on your behalf.

Click the payment in question, and then click OK.
 * 1) Money places "Payment Investigation" in the Subject field and identifies the payment in the first line of the body of the letter.
 * 2) Type any additional message information, and then click OK.
 * 3) Click Call to send the letter.

Additional query words: money2004 Money97 Money98 Money99 Money2000 Money2001 Money2002 Money2003 w_money 97 6.0 7.0 monkey question about questions banks bill payment late on-line on line m2001

Keywords: kbhowto kbonline KB142804

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