Microsoft KB Archive/151972

= XADM: Message Limits Incorrectly Calculated After 5.0 Upgrade =

Article ID: 151972

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q151972



SYMPTOMS
After a Microsoft Exchange Server computer running Service Pack 3 or 4 has been upgraded to Microsoft Exchange Server 5.0, if you had incoming and/or outgoing message size limits on your mailbox, you may receive non-delivery reports (NDRs) when you try to send mail. This will occur although the message being sent is well under the specified limit on the mailbox. The NDR will look similar to the following:

Your message did not reach some of the intended recipients.... Either the message size exceeds the maximum allowed for the recipient or the transport, or you have exceeded the storage limit on your mailbox.



CAUSE
The information store is incorrectly calculating the message limits, this error causes the limit to be a negative number, resulting in the failure and NDR.



WORKAROUND
Turn off message limits on the mailbox.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange 5.0 Server U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: storage quota

Keywords: kbbug kbusage KB151972

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