Microsoft KB Archive/323348

= How To Remove and Then Reinstall NetMeeting in Windows Server 2003 =

Article ID: 323348

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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This article was previously published under Q323348



For a Microsoft Windows 2000 version of this article, see 267958.

IN THIS TASK

 * SUMMARY
 * How to Remove and then Reinstall NetMeeting



SUMMARY
This article describes how to remove and then reinstall NetMeeting.

NOTE: The steps to remove and then reinstall NetMeeting may be required when you try to install other versions of NetMeeting on a Windows Server 2003-based system. At this time, the only supported version of NetMeeting for Windows Server 2003 is the version that installs as part of the operating system.

Newer versions of NetMeeting recognize this supportability issue and do not install on a Windows Server 2003-based system -- for example, NetMeeting 3.0 Service Pack 2 (SP2). However, older versions of NetMeeting (for example NetMeeting 2.11) do try to install on a Windows Server 2003-based system. Although the NetMeeting 2.11 installation process may complete, the Windows File Protection feature will then try to rewrite the correct files. That process can cause the following issues:

NetMeeting may not work correctly; you may have problems with the audio and video features. NetMeeting is listed as uninstalled in the Remove Programs tool.

If you try to remove a NetMeeting 2. installation, all of the files and registry entries for NetMeeting are removed. Although the Windows File Protection feature replaces the files, the registry entries are not overwritten unless you reinstall NetMeeting.

NOTE: You can also use the following procedure to correct problems with an earlier version of NetMeeting.

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How to Remove and then Reinstall NetMeeting
 Copy the Msnetmtg.inf file from the %SystemRoot%\Inf folder to your desktop. Click Start, click Run, type the following command, and then press ENTER:

%SystemRoot%\System32\rundll32.exe setupapi,InstallHinfSection NetMtg.Remove 132 msnetmtg.inf

NOTE: This command is case-sensitive, so you must type it exactly as it appears.

 Right-click the Msnetmtg.inf file that you copied to your desktop, and then click Install. If you are prompted, insert your Windows Server 2003 CD-ROM into your computer's CD-ROM or DVD-ROM drive. After the installation process is completed, restart your computer.

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NOTE: By default in Windows Server 2003, you will not find NetMeeting by clicking Start, pointing to Programs, pointing to Accessories, and then clicking Communications. To start NetMeeting, type conf.exe at the Run command, and then while you run the wizard, you can add a NetMeeting shortcut on your desktop and Quick Launch bar. Or you can copy the Conf.exe file from \Program Files\NetMeeting to the folder or location that you want.

Additional query words: kbappsvc send receive reinstall netmeeting uninstall remove delete

Keywords: kbwebservices kbappservices kbhowtomaster kbsetup kbsyspreptool KB323348

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