Microsoft KB Archive/894470

= A meeting is removed from your Outlook Calendar after you accept the meeting and then delete the accepted meeting request =

Article ID: 894470

Article Last Modified on 11/26/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Office Outlook 2003

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
Consider the following scenario:
 * You accept a meeting request by using a client application that is in online mode. The online client can be Microsoft Office Outlook 2003, a Collaboration Data Objects (CDO)-based application, such as a Research In Motion (RIM) BlackBerry product, or another application.
 * You are running Outlook 2003 in offline mode.
 * You use Outlook 2003 to delete the accepted meeting request.
 * When synchronization occurs between the Outlook 2003 client that is running in offline mode and the server that is running Microsoft Exchange Server, the accepted meeting request is deleted. Additionally, the meeting is removed from your Calendar.



Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1 (SP1).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name 22-Mar-2005 01:35  6.5.7232.95       709,120  Cdo.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Exchange Server 2003 Service Pack 2.

Additional query words: missing appointments meetings disappear

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexchdev kbhotfixserver KB894470

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