Microsoft KB Archive/162336

Publisher Articles Available by Fax or E-Mail: Setup

= Publisher Articles Available by Fax or E-Mail: Setup =

Q162336
- The information in this article applies to:

- Microsoft Publisher 97 for Windows -

SUMMARY

=
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

=
===

The "Article Listing" section of this article includes a subset of Knowledge Base articles about Setup. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

=
========================

Ordering an Article by E-Mail -

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591

For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine --

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed  by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not  include "Q").

NOTE: You can order up to five items at a time.

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING

=
==

ARTICLE ID ARTICLE TITLE ---

Q101612    PUB: TSRs May Cause Setup Problems for Publisher Q102205    PUB: Setup Doesn't Delete Files During Installation Q117639    In Setup, the "Space Required On Drive" Value Is Not Exact Q133372    PUB: Publisher 3.0 & 97 Do Not Remove Publisher 2.0 Shortcut Q136193    PUB: Publisher Ships Same Version of Extract.exe as Windows 95

Q136194    PUB: Publisher Setup Disables Screen Savers Q136348    PUB: Uninstall Can Leave Setup.stf Behind Q136423    PUB: Uninstall Does Not Remove Design Packs Q141649    PUB: Maintenance Mode Setup Doesn't Remove or Add Fonts Q141652    PUB: Publisher Creates Unused DefaultPrinter Key in Registry

Q142441    PUB: Publisher Requires Intel Processor under Windows NT 3.51 Q142742    PUB: PageWizards Require TrueType Fonts Installed with Publisher Q146230    PUB: Adding Outside Printer Driver After Publisher Is Installed Q148634    PUB: Windows 95 CD-ROM Splash Screen Hides Publisher Setup Q149465    PUB: Online Registration Button Does Not Appear

Q152795    PUB: Installing Publisher on a Network Workstation Q153869    PUB: Value Pack Errors after Double-Clicking Acmesetup.exe Q154655    PUB: Removing Publisher 95 Disables Some Publisher 97 Features Q154812    PUB97: Publisher 97 Setup Takes a Long Time Q155078    PUB: No Online Registration with Windows NT

Q155092    PUB97: AutoSetup Stops Running After Successful Installation Q155241    PUB: Problems If Publisher Folder Name Begins With a Space Q155707    PUB97: System Requirements for Publisher 97 Q155798    PUB97: Setup Stops Responding While Updating System Q155799    PUB97: Publisher 97 Ships With Internet Explorer 2.0

Q157146    PUB97: ACMSETUP Caused a General Protection Fault in Mfc40.dll Q159314    PUB97: "Invalid Page Fault in Kernel32.dll" Starting Publisher Q160216    PUB97: Web Site PageWizard Fails With Network Installation Q160486    PUB97: Command Line Switches Supported by Publisher 97 Setup Q160696    PUB: Fonts Installed to System Folder on Windows NT 4.0

Q160698    PUB: Setup Can't Write Mspub.inf to Shared Windows Q161471    PUB97: Insufficient Disk Space Message Running Setup to Server ---

Additional query words: 97 4.00