Microsoft KB Archive/194680

= Blue Screen in KMODE_EXCEPTION_NOT_HANDLED with Compaq Driver =

Article ID: 194680

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q194680



SYMPTOMS
When running NetMeeting 2.0 or 2.1 with Enable Sharing turned on, Windows NT will display a blue screen when any window is minimized after a reboot. The following error message will occur:

STOP 0x0000001E

KMODE_EXCEPTION_NOT_HANDLED

Address fef65475 has base at fef62000 - CPQDISP.DLL



CAUSE
This problem occurs with the Compaq 5436/5446 Graphic Adapter display driver.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: hang crash dump

Keywords: kbhotfixserver kbqfe kbbug kbfix KB194680

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