Microsoft KB Archive/88429

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Problems with Swan Video Drivers and Utilities and Windows

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Q88429

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
If you have a Swan products video driver or adapter, you may experience the following problems when you run Microsoft Windows version 3.1:


 * Swan Products Super VGA card (SVGA-16) comes with a Windows high- resolution video drivers dated 01/21/91. Some of these drivers work correctly in standard mode, but do not allow Windows to run in 386 enhanced mode.
 * EANSI.SYS version 6.0, which comes with the Swan Products video adapter Palette Plus, causes Windows 3.1 to stop responding (hang) when you run a Windows-based application in standard or 386 enhanced mode.

CAUSE
Swan Products' video drivers and the EANSI.SYS utility need to be updated to function properly with Microsoft Windows version 3.1.

RESOLUTION
To correct these problems, obtain a new video adapter driver (UPDATE31.ZIP) from Swan technical support, or remove EANSI.SYS from the CONFIG.SYS file.

The Swan products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.00 3.00a 3.10 3.11 3rdparty SWAN SVGA phone crash stop freeze hangs crashes freezes up

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311