Microsoft KB Archive/197444

= OL2000: Unable to Import Lotus Organizer 97 GS Files =

Article ID: 197444

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q197444





SYMPTOMS
When you attempt to import a Lotus Organizer 97 GS file into Outlook by using the Import And Export Wizard, the only option available in the Files Of Type box is Lotus Organizer 97 (*.OR3).



CAUSE
Outlook does not have a converter for Lotus Organizer 97 GS, and therefore does not support the .or4 file format.



RESOLUTION
To resolve this issue, use either of the following methods:
 * Export the data from Lotus Organizer by using the dBase format, and then import the dBase file into Outlook.
 * Rename the .or4 file extension of the Organizer file to .or3, and then import the file.

How to Export the Data from Lotus Organizer

 * 1) Start Lotus Organizer.
 * 2) On the File menu, click Export, and then type a name for the file.
 * 3) In the Files of Type box, click dBASE (*.DBF).
 * 4) Verify that you have selected both the From Section: Calendar and Field Mapping: All Fields options, and then click Export.
 * 5) Quit Lotus Organizer.

How to Import the Data into Outlook
 Start Outlook. On the File menu, click Export. Click Import from another program or file, and then click Next. Click dBase, and then click Next. Locate the file that you exported, click the option that you want, and then click Next. Click your calendar in the Folder List. If you do not see the Folder List, click Folder List on the View menu. Microsoft recommends that you import to a personal folders file (.pst) and not to you calendar that is stored on a Microsoft Exchange Server-based computer because Outlook may stop responding.</li> Click Next.</li> Click to select your import option, click Map Custom Fields, and then make the following mappings:

</li> Click OK, and then click Finish.</li></ol>

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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