Microsoft KB Archive/321733

= Error message when you write a file to a server from a Windows XP-based or a Windows 2000-based computer: &quot;Delayed Write Failed&quot; =

Article ID: 321733

Article Last Modified on 11/27/2007

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

-



This article was previously published under Q321733





Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



Notice
The problem that the &quot;Symptoms&quot; section describes can occur on other versions of Windows, and the problem is documented in other Microsoft Knowledge Base articles. To troubleshoot similar problems, see the &quot;Similar problems and resolutions&quot; section.



SYMPTOMS
While a client is writing a file to a server across the network, they may receive the following error message:

{Delayed Write Failed}

Windows was unable to save all the data for the file x.

The data has been lost.

This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.

To determine whether the client is experiencing the problem that is described in this article, check the event log. The event log must contain event ID 50 with a source of MrxSMB. The event contains the same text as the error message, but also contains the error status in the data section. Double-click the event, and then click Words for the data type; the last word contains the status. If the status code is c0000022 (which translates to STATUS_ACCESS_DENIED), apply the hotfix that is described in this article.



CAUSE
This problem occurs because the client redirector does not calculate the SMB signature properly.

Note Apply the patch to the computer that is receiving the Delayed Write error message, the client computer.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Windows 2000 server service pack 1 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Version      Size     File name --  08-May-2002  11:10  5.0.2195.5754  371,344  Mrxsmb.sys 04-Apr-2002 16:47  5.0.2195.5535  131,984  Rdbss.sys

Service Pack Information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Prerequisites
You must have Windows XP service pack 1 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version        Size     File name -- 06-Mar-2003 14:33  5.1.2600.1181  154,880  Rdbss.sys 06-Mar-2003 14:33  5.1.2600.1181  401,792  Mrxsmb.sys



WORKAROUND
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this problem, turn off SMB signing on the server:  Start Registry Editor. Locate, and then click the enablesecuritysignature value under the following key in the registry:

 On the Edit menu, click Modify.</li> In the Value data: box, type 0, and then click OK.</li> Quit Registry Editor.</li> Stop and then restart the server service, or restart the computer.</li></ol>

<div class="status_section">

Windows 2000
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Windows XP
This problem was first corrected in Windows XP Service Pack 2.

<div class="moreinformation_section">

MORE INFORMATION
For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For more information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to Install Multiple Windows Updates or Hotfixes with Only One Reboot

<div class="moreinformation_section">

Similar problems and resolutions
For more information about similar problems and resolutions, click the following article number to view the article in the Microsoft Knowledge Base:

330174 Error message that you may receive when you save or move documents in Windows XP: &quot;Delayed Write Failed&quot;

818788 &quot;{Delayed Write Failed}&quot; error message when you unplug a USB 2.0 storage device

831594 &quot;Delayed Write Failed&quot; error message when you try to save a file or to exit OneNote 2007 or OneNote 2003

843515 Your network connection may be reset when you try to perform a file operation on a remote Windows Server 2003-based computer

870894 You receive a &quot;Delayed Write Failed&quot; error message in Windows XP Service Pack 2 or Windows XP Tablet PC Edition 2005

885464 SBP-2 drive stops responding when you try to write data in Windows XP

885688 Event ID 57, event ID 55, and event ID 50 may be logged when you use Windows Cluster on Windows Server 2003

890352 A program may stop responding, and event 50 and event 26 are logged, when the program tries to write data to a volume mount point on a Windows Server 2003-based computer

891194 Event ID: 26 occurs when you log off from a server that has Terminal Server enabled in Windows Server 2003 S891194

912593 Event ID 50, 26, or 57 is logged when you use HP SecurePath on a computer that is running Windows Server 2003 Service Pack 1 or an x64 edition of Windows

925269 Error message when you disconnect a removable storage device such as an SD card from a Windows XP-based computer: &quot;Windows Delayed Write Failed&quot;

927912 Error message and events are logged in the System log when you try to compress a large file on an NTFS volume in Windows XP, in Windows 2000, or in Windows Server 2003: &quot;Delayed Write Failed&quot;

If these Microsoft Knowledge Base articles do not help you resolve the problem, or if you experience symptoms that differ from those that are described in the “Symptoms” section, please search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, follow these steps: <ol> Visit the following Microsoft Web site:

http://support.microsoft.com

</li> Type the text of the error message that you received, or type a description of the problem in the Search Support (KB) text box, and then press ENTER.</li></ol>

Keywords: kbresolve kbhotfixserver kbqfe kbwin2ksp4fix kboswin2000fix kbbug kbfix kbwin2000presp4fix KB321733

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.