Microsoft KB Archive/257355

= LANDesk Client Program Cannot Detect 3Com EtherLink 90X Network Adapter =

Article ID: 257355

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q257355



SYMPTOMS
When you use the Intel LANDesk client program to perform an inventory or query of a computer, it may not detect your 3Com Etherlink 90X series network adapter.



CAUSE
The problem is caused by a typographical error in the Netel90x.inf file. When this file is installed, it writes an incorrect entry to the registry. Because of this, LANDesk is unable to correctly identify the network adapter.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

This problem was first corrected in Windows 2000 Service Pack 1.The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbhotfixserver kbqfe kb3rdparty kbbug kbfix kbqfe kbwin2000sp1fix KB257355

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