Microsoft KB Archive/273591

= &quot;We're Sorry, Your Session Has Expired&quot; Message When You Try to Check AOL E-Mail =

Article ID: 273591

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q273591



SYMPTOMS
When you receive the third screen after you log on to http://aolmail.aol.com, you may receive the following message:

We're Sorry, your session has expired.



CAUSE
This issue can occur if Content Advisor is enabled.



RESOLUTION
To work around this issue, temporarily disable Content Advisor:
 * 1) In Internet Explorer, click Internet Options on the Tools menu.
 * 2) Click the Content tab, and then click Disable.
 * 3) Type the supervisor password, and then click OK.



MORE INFORMATION
For additional information about Content Advisor, click Help Topics on the Help menu in Internet Explorer, click the Index tab, type content advisor, and then double-click the &quot;Content Advisor&quot; topic.

Keywords: kbprb KB273591

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