Microsoft KB Archive/259104

= Works: &quot;Divide by Zero&quot; Error Message When You Adjust Page Settings in Word Processor =

Article ID: 259104

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works 6.0
 * Microsoft Works Suite 2001

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This article was previously published under Q259104



SYMPTOMS
When you use the Page Setup command to adjust the page settings in the Microsoft Works 2000 Word Processor, you may receive the following error message:

Wkswp caused a Divide By Zero fault in module BROHL94A.

NOTE: You may also receive this error message when you attempt to print a document.



CAUSE
This behavior can occur if the following conditions are true:
 * Your default printer is a Brother HL-641 printer.
 * The printer driver for your printer is outdated.



RESOLUTION
To resolve this issue, contact your printer manufacturer to inquire about how to obtain and install the latest printer driver for your printer.

For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If the issue continues to occur, configure your printer to emulate a different printer.

For information about how to do this, consult the printed documentation provided with your printer, or contact your printer manufacturer.

Additional query words: w_works works2k wkswp margins gpf ipf

Keywords: kb3rdparty kberrmsg kbprb KB259104

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