Microsoft KB Archive/329812

= OFFXP: When You Use the Office XP Chart Component to Create a Chart, Additional Entries Disappear After You Hide Legend Entries =

Article ID: 329812

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Office Web Components

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This article was previously published under Q329812



SYMPTOMS
When you use the Microsoft Office XP Chart component to create a chart, and you a hide a legend item, one or two other legend items also disappear. You may notice this when you view the top or bottom of the chart (where two legend items appear side by side).

Typically, you hide a legend item by using a placeholder series to create null (or omit) specific data points in the other series.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time       Size         File name ---  13-Nov-2002   02:33       2,749,972   Owc10.msp 13-Nov-2002  09:26      11,175,968   Owc10ff.msp

After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version      Size       File name ---  08-Nov-2002  22:46  10.0.4705.0  7,322,696  Owc10.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to create null (or omitted) data points with the Office Chart Component, click the following article numbers to view the articles in the Microsoft Knowledge Base:

286317 HOWTO: Create Null (or Omitted) Data Points with the Office Chart Component

326103 HOW TO: Display Breaks for Null Data in an Office XP Web Component Line Chart

Keywords: kbbug kbfix kbofficewebchart kbofficexppresp2fix kbqfe kbofficexpsp2fix kbhotfixserver KB329812

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