Microsoft KB Archive/77571

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MasterWord Help Index Errors and Installation Issues
'Article ID: Q77571

Creation Date: 21-OCT-1991

Revision Date: 26-MAR-1997' 4.00 MACINTOSH kb3rdparty

The information in this article applies to:


 * Microsoft Word for the Macintosh, version 4.0

SUMMARY

To install the MasterWord desk accessory MasterWord Index correctly, the MasterWord Index Help file and the Microsoft Word Help file should be in the same folder as Microsoft Word for the Macintosh version 4.0. If the MasterWord Help Index is not in the same folder as Word, the error message &quot;Can't find index help&quot; or &quot;Please locate the file

'MasterWord Help Index'&quot; may appear. To correct this problem, follow these steps:
 * 1) Quit Microsoft Word.
 * 2) From the Finder, drag the MasterWord Help Index file into the same folder as Word, or copy the MasterWord Help Index file from the MasterWord disk.

Note: You can also place the MasterWord Help Index file on the Desktop or in the System Folder, but the preferred location is the Word folder. If the error message &quot;Can't find index help&quot; still appears, the Word Help file has never been accessed. To access the Word Help file, choose Help from the Window menu and press the cancel button. The MasterWord Help Index should now work as expected.

Note: If the Microsoft Word Help file is not in the same folder as Word, the Word Help button in the MasterWord Help desk accessory appears dimmed. The Help button may also be dimmed if the user is running Microsoft Word from a server or from a partition on a hard drive. This button brings up the conventional Help screen for whatever topic is currently highlighted.

MasterWord Index is manufactured by Alki Software, vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Alki Software is researching this problem and will post new information here as it becomes available. For more information, contact Alki Software technical support at (206) 286-2600.
 * }

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 KBCategory: kb3rdparty

KBSubcategory:

Additional reference words: 4.00 macword macword5

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