Microsoft KB Archive/901369

= You receive an error message when you try to run Microsoft Exchange 2000 reports from Microsoft Operations Manager 2000 Reporting =

Article ID: 901369

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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SYMPTOMS
When you try to run Microsoft Exchange 2000 reports from Microsoft Operations Manager (MOM) 2000 Reporting, you receive the following error message:

Action Failed. MacroName: macMenuFilePreview. ActionName: RunCode. Arguments:PreviewSelectedReports.

This symptom occurs if the following conditions are true:
 * You try to run any one of the following reports:
 * Exchange 2000 Health Monitoring and Operations
 * Exchange 2000 Disk Usage
 * Exchange 2000 Protocol Usage
 * Exchange 2000 Information Store Usage
 * Exchange 2000 SMTP Usage
 * The number format of the regional settings of the computer that is running MOM 2000 Reporting uses periods (.) instead of the commas . For example, the computer that is running MOM 2000 Reporting uses the Swedish number format.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have MOM 2000 Service Pack 1 (SP1) installed on the computer. Additionally, the computer must host a MOM reporting server before you install this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix. However, the MOM service restarts while the hotfix is being applied.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size        File name ---  28-Apr-2005  11:27  24,686,592  Eearept.mdb



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: eemrept access reporting

Keywords: kbqfe kbhotfixserver kbbug kbfix KB901369

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