Microsoft KB Archive/278033

= Error Message When You Use a Microsoft Video For Windows-Based Program with a USB Digital Video Camera =

PSS ID Number: 278033

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q278033



SYMPTOMS
When you are using a Microsoft Video For Windows-based program with a Universal Serial Bus (USB) digital video camera, you may receive the following error message on a blue screen or one that is similar to it:

A fatal exception 0E has occurred at 0028:???????? in VXD VWIN32(??) + ????????. The current application will be terminated.


 * Press any key to terminate the current application.


 * Press CTRL+ALT+DEL again to restart your computer. You will lose any unsaved information in all applications.



CAUSE
This problem can occur if you previously installed the &quot;Update for 1394 Storage Peripherals in Windows 98 Second Edition.&quot;



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time     Version      Size    File name --  2000/11/02  05:50pm  4.10.0.2223  58,368  Vfwwdm32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Additional query words: vfw

Keywords: kbbug kbenv kberrmsg kbFatalExErr0E kbQFE KB278033

Technology: kbWin98SE kbWin98SEsearch

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