Microsoft KB Archive/894928

= A user does not have the option to save a note after creating the note in Microsoft CRM =

Article ID: 894928

Article Last Modified on 8/18/2007

-

APPLIES TO


 * Microsoft CRM 1.2
 * Microsoft Business Solutions CRM 1.0

-





SYMPTOMS
After a user creates a new note in Microsoft Business Solutions CRM 1.0, the user does not have the option to save the note. This problem occurs if the user was assigned a custom security role whose permissions include Create access and Read access for notes.



CAUSE
To create and save new notes in Microsoft CRM 1.0, a user must have all the following permissions:
 * Create access
 * Read access
 * Write access



WORKAROUND
To work around this behavior, modify the custom security role to include Write access.



MORE INFORMATION
This behavior is changed in Microsoft Business Solutions CRM 1.2. In Microsoft CRM 1.2, users do not have to have Write access to create and save new notes.

If you want users in Microsoft CRM 1.2 to be able to create and save new notes but not to be able to modify existing notes, assign users the following permissions:
 * Append To access
 * Append access
 * Read access
 * Create access

Keywords: kbmbsmigrate kbpubtypekc KB894928

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.