Microsoft KB Archive/318572

= Works Calendar 6.0 Causes an Error Message in Windows XP =

Article ID: 318572

Article Last Modified on 4/24/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional Edition

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This article was previously published under Q318572



SYMPTOMS
When you are using the Microsoft Works Calendar 6.0 program, you may receive the following error message:

Wkscal.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, you may receive the following error signature information:   App Name    App Version  Module Name  Module Version  Offset --  Wkscal.exe  6.0.1828.1   Ntdll.dll    5.1.2600.0      00002004



CAUSE
This issue may occur because the Works Calendar 6.0 program is not completely compatible with Windows XP.



RESOLUTION
To resolve this issue, obtain and install the most current Windows Compatibility Update from the Critical Updates section of the following Microsoft Web site:

http://windowsupdate.microsoft.com



MORE INFORMATION
For additional information about Windows Application Compatibility technology and other updates that may be available to correct issues, click the article number below to view the article in the Microsoft Knowledge Base:

319580 Windows XP Application Compatibility Update (April 10, 2002)

Keywords: kberrmsg kbenv kbprb kbprod2web KB318572

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