Microsoft KB Archive/271186

= WD97: Word Stops Responding When Started on a Compaq Armada M300 or M700 =

Article ID: 271186

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Word 97 Standard Edition, when used with:
 * Microsoft Windows 95

-



This article was previously published under Q271186



SYMPTOMS
When you start Word, either from a shortcut or by double-clicking a document name in Windows Explorer, Word stops responding (hangs). You must restart the computer.



CAUSE
This problem occurs on Compaq Armada M300 and M700 notebook computers that are running Windows 95 OSR-2.1 with the ATI Rage Mobility Driver.



WORKAROUND
To work around this problem, browse to the following Compaq Web site for an updated driver:

http://www5.compaq.com/support/files/notebooks/us/locate/3_1009.html#Display

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb compaq armada m300 m700 wd97 word97 win95 windows95 display hang hangs

Keywords: kbfix kbprb KB271186

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.