Microsoft KB Archive/312193

= MacWDX: Key Commands, Toolbar Modifications, and Glossary Entries Do Not Work As Expected =

Article ID: 312193

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Word X for Mac

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This article was previously published under Q312193



SYMPTOMS
After you upgrade from Microsoft Word for the Macintosh version 5.x to Microsoft Word X for Mac, the key commands, toolbar modifications, and glossary entries that are available in the earlier version may not respond as expected.

For example, in Word 5, when you press COMMAND+N, you create a new file. In Word X, when you press COMMAND+N, you open the Project Gallery.



CAUSE
When you install Word X for Mac as an upgrade from Word 5.x, information from the Word Settings file may not be updated. The Word Settings file stores the settings that you specify when you click Preferences on the Tools menu in Word 5.x.



WORKAROUND
To work around this issue, do one or more of the following:
 * Modify or re-create the key commands from the previous version.
 * Create the AutoText and AutoCorrect entries.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about customizing toolbars, follow these steps:
 * 1) On the Help menu, click Contents and Index, click Index, and then click T.
 * 2) Scroll down until you locate Toolbars, Customizing, and then click the arrow to the left to view a list of topics under the general topic.
 * 3) Click Move or copy a toolbar button.

If you cannot find the information that you want, ask the Office Assistant.

For more information about creating new shortcut keys, follow these steps:
 * 1) On the Help menu, click Contents and Index, click Index, and then click K.
 * 2) Scroll down until you locate keyboard shortcuts, and then click the arrow to the left to view a list of topics under the general topic.
 * 3) Click Customize shortcut key assignments.

If you cannot find the information that you want, ask the Office Assistant.

For more information about creating AutoCorrect entries, follow these steps:
 * 1) On the Help menu, click Contents and Index, click Index, and then click A.
 * 2) Scroll down until you locate AutoCorrect, and then click the arrow to the left to view a list of topics under the general topic.
 * 3) Click Add or edit AutoCorrect entries.

If you cannot find the information that you want, ask the Office Assistant.

For more information about using AutoText, follow these steps:
 * 1) On the Help menu, click Contents and Index, click Index, and then click A.
 * 2) Scroll down until you locate AutoText, using, and then click the arrow to the left to view a list of topics under the general topic.
 * 3) Click Create an AutoText entry to store and reuse text and graphics.

If you cannot find the information that you want, ask the Office Assistant.

Additional query words: mac macword WDXKB upgrade classic wd5 5.1 custom keyboard command shortcut key missing lost gone update

Keywords: kbbug kbnofix KB312193

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