Microsoft KB Archive/170741

= OL97: Invalid Page Fault in Module Contab32.dll =

Article ID: 170741

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q170741



SYMPTOMS
When you start Microsoft Outlook 97, you may get the following error message:

Outlook caused and Invalid Page Fault in Module Contab32.dll



CAUSE
The Outlook Address Book (OAB) is corrupted.



RESOLUTION
The resolution is a three step process.
 * Remove the OAB service from your profile.
 * Rename and replace the Contab32.dll file.
 * Add the OAB service to your profile.



Remove the OAB Service from Your Profile

 * 1) On the Tools menu, click Services.
 * 2) Click the Outlook Address Book service, then click Remove.
 * 3) Click Yes to the prompt to remove the service.
 * 4) Click OK to close the Services dialog box.
 * 5) Exit and Log Off Outlook.

Rename and Replace the Contab32.dll File

 * 1) In Windows Explorer, locate the Contab32.dll file (usually found in the Windows\System directory).
 * 2) Right-click Contab32.dll and on the shortcut menu click Rename.
 * 3) Type a new name for the Contab32.dll, such as Contab32.dlx.
 * 4) Copy a new Contab32.dll file from the \System folder of your Office CD.
 * 5) Right-click the new Contab32.dll file in your hard drive's System folder and from the context-sensitive menu, click properties.
 * 6) Click to uncheck the Read-only attribute and click OK.

Add the OAB Service to Your Profile

 * 1) Start Outlook.
 * 2) On the Tools menu, click Services.
 * 3) Click Add, click Outlook Address Book, and click OK to close all dialog boxes.
 * 4) Exit and Log Off Outlook.
 * 5) Restart Outlook.

NOTE: It may be necessary to re-register Outlook before you can add the OAB service to your profile.

To Re-register the Office Programs

 * 1) Close any running Office programs, including the Office Shortcut Bar.
 * 2) Insert the Office 97 (or Outlook 97) compact disc in the drive.
 * 3) Click the Start button and Click Run.
 * 4) Type :\Setup.exe /y and click OK.
 * 5) When the Microsoft Office 97 Setup starts, click Reinstall.

Keywords: kbhowto KB170741

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