Microsoft KB Archive/946938

= Error occurs when you try to install Windows Server 2003 Service Pack 2: &quot;update.inf file is not correct&quot; =

Article ID: 946938

Article Last Modified on 12/29/2007

-

APPLIES TO


 * Microsoft Windows Server 2003 Service Pack 1
 * Microsoft Windows Server 2003 Service Pack 2
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

-



Source: Microsoft Support



RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.



Action


Result
When you try to install Service Pack 2 on the Windows Server 2003 computer, the following error message occurs:

The Service Pack 2  \i386\update\update.inf file is not correct.



Cause
This may occur if the following registry entry is not correct:

Key:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion]

Value:

ProgramFilesDir

By default, if Windows is installed on the C: drive, the data of this value should be C:\Program Files. If the value was changed to a different location, the problem may occur.



Resolution
1. Run Registry Editor (regedit.exe) and browse to the following registry key:

'''[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion]

'''

2. In the right pane, find the following value:

Value: ProgramFilesDir

Type: REG_SZ

3. Double click this value and set its data to the correct one. For example, if Windows is installed on the C: drive, this value should be &quot;c:\program files&quot; (without the quotation marks).



More Information
933700 Microsoft does not support changing the location of the Program Files folder by modifying the ProgramFilesDir registry value

http://support.microsoft.com/default.aspx?scid=kb;EN-US;933700

Keywords: update.ver 0xf00c 0xf00d svcpack.log udpate.exe



DISCLAIMER
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Keywords: kbnomt kbrapidpub KB946938

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.