Microsoft KB Archive/266701

= OL2000: Error Message: &quot;The Ordinal 508 Could Not Be Located in the Dynamic Link Library RASAPI32.DLL&quot; =

Article ID: 266701

Article Last Modified on 5/20/2003

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APPLIES TO

 Microsoft Outlook 2000 Standard Edition, when used with:  Microsoft Windows NT 4.0

 Microsoft Windows 2000 Standard Edition 

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This article was previously published under Q266701





SYMPTOMS
When you use Outlook, you may receive the following error message when you attempt to use the Remote Mail options:

The ordinal 508 could not be located in the dynamic link library RASAPI32.DLL.



WORKAROUND
To work around this behavior, rename the Rnaph.dll file that is located in the Winnt\System32 folder. If this does not correct the behavior, search for all copies of the Rnaph.dll file on your computer, and then rename them.

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MORE INFORMATION
The remote mail features do not require the Rnaph.dll file in order to function properly. This file is neither installed by nor used by Microsoft Outlook on the Microsoft Windows NT 4.0 or Microsoft Windows 2000 operating systems.

Additional query words: OL20 OL2K

Keywords: kbprb KB266701

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