Microsoft KB Archive/122440

= Err Msg: Cannot Load Catalog From Tape =

Article ID: 122440

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q122440



SYMPTOMS
When you use the Windows NT Backup program (NTBACKUP.EXE) with any tape device connected to a QLogic PCI SCSI adapter on a PCI bus, the following error message may appear:

Cannot load catalog from tape



CAUSE
There is a problem with the SCSI adapter driver for the QLogic PCI SCSI adapter.



RESOLUTION
To work around this problem, do one of the following:


 * Use another supported SCSI adapter. Refer to the Windows NT version 3.5 Hardware Compatibility List.

-or-
 * Call QLogic Technical Support at (800) 737-6524 for more information.

The QLogic product discussed here is manufactured by QLogic, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt controller

Keywords: KB122440

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.