Microsoft KB Archive/292023

= OL2002: Custom Field Values Lost After You Copy a Task =

Article ID: 292023

Article Last Modified on 2/27/2004

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q292023





SYMPTOMS
When you copy a task with user-defined fields, the values in the user-defined fields are lost.



CAUSE
The task was set to recur before you copied it to another folder.



WORKAROUND
To avoid this problem, either do not set a task to recur, or do not copy the task to another folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem occurs in either Microsoft Exchange Server public folders, or a personal folder, such as a mailbox on an Exchange Server computer or a personal folders (.pst) file. The problem does not occur if you move the item, which means that this problem cannot cause you to lose the original data.

Steps to Reproduce the Problem

 * 1) Create a custom task form that contains one or more user-defined fields of any type.
 * 2) Publish the form to either a public or personal Tasks folder.
 * 3) Open a new item based on the custom form.
 * 4) Enter data in the user-defined fields.
 * 5) Set any recurrence pattern, such as the default recurrence.
 * 6) Save, and then close the item.
 * 7) Copy the item to the another Tasks folder.
 * 8) Open the item that you copied, and check the custom fields. The fields do not contain the data that you entered.

