Microsoft KB Archive/303090

= You cannot connect to the Internet after IntelliType or IntelliPoint Software is installed =

Article ID: 303090

Article Last Modified on 3/24/2006

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft Intellimouse Trackball Explorer
 * Microsoft Intellimouse Trackball Optical
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft IntelliPoint 1.1
 * Microsoft IntelliPoint 3.0
 * Microsoft IntelliPoint 3.1
 * Microsoft IntelliPoint 3.2
 * Microsoft IntelliPoint 4.11
 * Microsoft IntelliType 1.1
 * Microsoft IntelliType Pro 1.2
 * Microsoft Internet Keyboard Pro

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This article was previously published under Q303090



SYMPTOMS
When you install the Microsoft IntelliType software or the Microsoft IntelliPoint software you are unable to connect your computer to the Internet.



CAUSE
This behavior occurs because the Registration Wizard changes the Internet Connections settings in Internet Explorer.

NOTE: This behavior usually occurs only with a dial-up connection through a cable modem.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) In the Internet Options dialog box, click Never dial a connection on the Connections tab, and then click OK.
 * 4) Restart Internet Explorer.

Keywords: kbprb KB303090

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