Microsoft KB Archive/890396

= Some investment prices do not synchronize correctly when you synchronize your portfolio between Money and MSN Money =

Article ID: 890396

Article Last Modified on 5/15/2006

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APPLIES TO


 * Microsoft Money 2006 Deluxe
 * Microsoft Money 2006 Premium
 * Microsoft Money 2006 Small Business
 * Microsoft Money 2006 Standard
 * Microsoft Money 2005 Deluxe Edition
 * Microsoft Money 2005 Premium Edition
 * Microsoft Money 2005 Small Business Edition
 * Microsoft Money 2005 Standard Edition
 * MSN Money
 * MSN Money Plus

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SYMPTOMS
When you synchronize your portfolio between Microsoft Money and MSN Money, some of the investment prices do not synchronize correctly. If you view your portfolio from the same computer, your investment accounts show the correct price. However, if you view your portfolio from a different computer, some of the investment accounts do not show the correct price.



CAUSE
This issue occurs if you manually update investment prices in Money, and then you try to synchronize the investment prices between Money and MSN Money. For example, this issue occurs if you click Update prices under Common tasks in Portfolio Manager, click Update prices manually, manually update the prices, and then try to synchronize your portfolio. In Money, manually updated prices are not shared between computers.



WORKAROUND
To work around this issue, manually update the investment prices on the computer that shows the price information that is not correct. To do this, follow these steps:
 * 1) Start Money or start MSN Money.
 * 2) If you are using Money, click Portfolio Manager under Investing Home in the left column of the My Money home page.

If you are using MSN Money, click Portfolio under Investing in the left column of the MSN Money Home page.
 * 1) Under Common tasks, click Update prices, and then click Update prices manually.
 * 2) In the Investment list, click the investment that you want to update.
 * 3) In the Price box, type the updated price, and then click Update.
 * 4) Repeat steps 4 and 5 for any other investments that you want to update.
 * 5) When you are finished, click Close.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

178830 How to export and import account information in Microsoft Money

Additional query words: online services Internet

Keywords: kbtshoot kbprb KB890396

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