Microsoft KB Archive/894733

= Description of the troubleshooting tools that are installed in Flight Simulator 2004 - A Century of Flight =

Article ID: 894733

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Flight Simulator 2004: Century of Flight

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INTRODUCTION
This article describes the troubleshooting tools that are installed in Microsoft Flight Simulator 2004 - A Century of Flight. These tools help you resolve issues that you may experience when you play Flight Simulator 2004 – A Century of Flight.



MORE INFORMATION
There are two options that you can use to troubleshoot issues that you may experience when you play Flight Simulator 2004 - A Century of Flight.

The Reset Defaults option
The Reset Defaults option resets Flight Simulator 2004 - A Century of Flight to the baseline configuration that is most appropriate for your computer's hardware and drivers. When you select the Reset Defaults option, any keyboard and joystick assignments that you have customized are erased and replaced with the default options. If you have made changes to Flight Simulator 2004 - A Century of Flight and are now experiencing performance, graphical, or controller problems, using the Reset Defaults option is an excellent first troubleshooting step.

To reset the defaults in Flight Simulator 2004 - A Century of Flight, follow these steps:
 * 1) Click Start, point to All Programs, and then point to Microsoft Games.
 * 2) Point to Microsoft Flight Simulator 2004, point to Troubleshooting, and then click Reset Defaults.

The Safe Mode option
The Safe Mode option puts Flight Simulator 2004 - A Century of Flight in a Software Video Rendering mode that is independent of the video hardware and its drivers. You can use the Safe Mode option to diagnose the reason why the game stops responding or unexpectedly quits. The Safe Mode option can help you determine whether the issue that you are experiencing is specific to your hardware or to your drivers. Additionally, sometimes the Safe Mode option may be the only way that you can start and use Flight Simulator 2004 - A Century of Flight. If your issue disappears when you start the computer by using the Safe Mode option, you may have to update your video driver.

To start Flight Simulator 2004 - A Century of Flight by using the Safe Mode option, follow these steps:
 * 1) Click Start, point to All Programs, and then point to Microsoft Games.
 * 2) Point to Microsoft Flight Simulator 2004, point to Troubleshooting, and then click Safe Mode.

