Microsoft KB Archive/943023

= Publications in Communicator 2007 may be truncated when a user is moved or a user is imported =

Article ID: 943023

Article Last Modified on 1/2/2008

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APPLIES TO


 * Microsoft Office Communications Server 2007 Enterprise Edition
 * Microsoft Office Communications Server 2007 Standard Edition

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SYMPTOMS
A publication in Microsoft Office Communicator 2007 may be truncated when you perform one of the following operations:
 * Move user
 * Import user



CAUSE
This problem may occur if the file size of the publication is larger than approximately 6,000 bytes (6K).



RESOLUTION
To resolve this problem, obtain the Office Communications Server 2007 Update: November 30, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

945053 Description of the update package for database issues in Communications Server 2007: November 30, 2007

After you apply the update package that is described in Microsoft Knowledge Base article 945053, use the Move User operation or process together with the BblmpExp tool to import the user by using the latest exported XML file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Publications are XML binary large objects (BLOBs). The truncation of data may cause the server that is running Microsoft Office Communications Server 2007 to generate invalid XML. Client computers that are running Communicator 2007 cannot process message bodies that include invalid XML. In this scenario, users cannot see their contact lists. Additionally, the client computers display the users' presence as Presence Unknown.

Additional query words: communicator2007 communicator2k7 communicator12 comm2007 comm2k7 comm12

Keywords: kbqfe kbbug kbfix kbpubtypekc KB943023

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