Microsoft KB Archive/195787

= How to create a new e-mail account with Internet Only support in Outlook 2000 =

Article ID: 195787

Article Last Modified on 5/15/2006

-

APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

-



This article was previously published under Q195787



NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:

268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages

To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/?kbid=325232

NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SUMMARY
This article describes how to create a new mail account for use with the Internet Only (IMO) version of Microsoft Outlook 2000 when it is run for the first time, and how to set up multiple individual e-mail accounts on one computer.

For additional information about using Outlook with your Hotmail account, click the following article number to view the article in the Microsoft Knowledge Base:

234704 How to view Hotmail messages in Outlook 2000



MORE INFORMATION
Before starting, you need a connection to your Internet Service Provider (ISP), your e-mail account server names, and your e-mail account name.

After you install Outlook 2000 (IMO), you must set up your mail account. When Outlook is started for the first time, it prompts you for information to set up a mail account. See the "Set Up an Internet Mail Account" section for more information, and start with step 4. If you want to set up the account before you run Outlook or the first time, start with step 1.

If you want to set up multiple e-mail accounts for one ISP, see the "Setup Multiple E-mail Accounts on One ISP Account" section.

To set up your Internet mail account:  On the taskbar, click Start, point to Settings, and then click Control Panel. Double-click Mail. In Internet Accounts, click Add. Type your display name (your name as you would like it to appear in an e-mail message), and then click Next. Type your e-mail address, and then click Next. The next step is configuring the Simple Mail Transfer Protocol (SMTP) and Post Office Protocol 3 (POP3) e-mail server names. The POP3 server delivers inbound mail to Outlook, and the SMTP server sends mail. In the E-mail Server Name dialog box, type the POP3 server name and SMTP server name under the correct fields, for example:

pop3.email.msn.com and smtp.email.msn.com

Your ISP can provide these names.</li> Type your e-mail account name and password, if required, and then click Next.</li> Type a name for your Internet account, and then click Next.</li> Click to select the connection type, click Next, and then click Finish.</li> Close the Mail tool, and then close the Control Panel.</li></ol>

NOTE: Keep all of your e-mail account information stored in a convenient location for future reference. If any of your configuration files become damaged, remove each of your e-mail accounts from the Internet Accounts Manager, and then add each one back.

There are some ISPs that allow multiple e-mail accounts with the one ISP account. To use Outlook in this configuration, you need to set up individual accounts if one computer is to be used by several individuals.

You must complete the following three tasks to set up multiple e-mail accounts for one ISP account on a single computer.
 * Set the passwords options
 * Set up additional Internet e-mail accounts
 * Create a new personal folder

<ol> On the taskbar, click Start, point to Settings, and then click Control Panel.</li> Double-click Passwords.</li> On the User Profiles tab, click to select the '''Users can customize their preferences and desktop settings. Windows switches to your personal settings when you log on''' check box.</li> Click OK, and then close Control Panel.

If Outlook has never been run on the computer, start Outlook, and set up the first mail account using the information provided by your ISP.</li> After you have set up the first mail account, shut down Microsoft Windows, and then log on as another user to set up the other accounts.

For Microsoft Windows 95:

On the taskbar, click Start, click Shutdown, and then click Close all programs and log on as a different user.

For Microsoft Windows NT 4.0, Microsoft Windows 98, and Microsoft Windows 2000:

On the taskbar, click Start, and then click Log Off .

</li> When you are prompted for the user name and password, type in the name of the new user along with their password.</li></ol>

For additional accounts, on the taskbar, click Start, and then click Log off .

To set up additional Internet e-mail accounts, follow the steps in the "Set Up an Internet Mail Account" section.

To finish the process, you need to define a new personal folder for the user:
 * 1) On the File menu, point to New, and click Personal Folders File (.pst).
 * 2) Type the name of the new personal folder, verify and change the file location if necessary, and then click Create.

NOTE: Do not use the name Mailbox.pst.
 * 1) Verify and change the information if necessary, and then click OK.
 * 2) If the Folder List does not appear, on the View menu, click Folder List.
 * 3) Right-click the new personal folder, click Properties for  , click Deliver POP mail to this personal folders file, and then click OK.
 * 4) On the File menu, click Exit, and then restart Outlook.
 * 5) In the Folder List, right-click the personal folders that are not associated with Outlook Today, click Properties, click Advanced, and verify that the path of this file is different than the one you created in step 2.
 * 6) Click OK twice.
 * 7) In the Folder List, right-click the personal folders that are not associated with Outlook Today, and then click Close  .

NOTE: This closes the connection between Outlook and the folder. It does not delete it.

Log off as the current user. Log on as a new user and repeat the previous sections for each new user.

For additional information about accessing a Hotmail or other Web-based e-mail account from Outlook 2000, click the following article number to view the article in the Microsoft Knowledge Base:

234704 How to view Hotmail messages in Outlook 2000

For additional information about setting up the IMO installation option of Outlook, click the following article numbers to view the articles in the Microsoft Knowledge Base:

196988 (IMO) How to prevent Outlook from dialing ISP when starting up

197645 Configuring Outlook to receive mail from IMAP server

196682 (IMO) Configuring Outlook to use a cable modem

Additional query words: OL2K mailbox pst

Keywords: kbemail kbconfig kbhowto kbsetup KB195787

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.