Microsoft KB Archive/118866

MCI: Attachments Unviewable with Windows Client

PSS ID Number: Q118866 Article last modified on 02-29-1996

2.10b

WINDOWS

= SYMPTOMS =

When you double-click an MCI Mail attachment, you may receive the following error:

The attached file ‘1’ cannot be opened because a temporary file could not be created.

NOTE: The Microsoft Mail for PC Networks, MS-DOS workstation will not have a problem viewing the attachment.

= CAUSE =

Many MCI Mail users use a foreign mail system to post messages to an MCI Mail account. MCI Mail gateways such as X.400 and Internet do not correctly place attachments in the MCI Mail account. The X.400 Gateway fails on 7-bit ASCII attachments.

MCI Mail gateways such as the Microsoft Mail Windows client (version 3.0) often cannot view a file attachment with an invalid or missing filename extension.

Common invalid filename extensions are:

FILENAME.MCI

  (no extension)   (no extension) 

= RESOLUTION =

This problem was corrected in VFORMS.DLL version 3.2.0.4064. If you do not have version 3.2.0.4064 (or later), You can find VFORMUPD.EXE, a self-extracting file, on the following services:


 * Microsoft’s World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon. Click Knowledge Base, and select the product. Enter kbfile VFORMUPD.EXE, and click GO! Open the article, and click the button to download the file.
 * Internet (anonymous FTP) ftp ftp.microsoft.com Change to the Softlib/Mslfiles folder. Get VFORMUPD.EXE
 * The Microsoft Network On the Edit menu, click Go To, and then click Other Location. Type “mssupport” (without the quotation marks). Double-click the MS Software Library icon. Find the appropriate product area. Locate and Download VFORMUPD.EXE.
 * Microsoft Partner Network (MSPN) On MSPN Desktop, double-click the Software Library icon. Search for VFORMUPD.EXE. Display results and download.
 * Microsoft Download Service (MSDL) Dial (206) 936-6735 to connect to MSDL Download VFORMUPD.EXE

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services

Additional reference words: 2.10b KBCategory: kb3rdparty kbfile KBSubCategory: MailGWMCI ============================================================================= Copyright Microsoft Corporation 1996.