Microsoft KB Archive/835962

= The MTA quits unexpectedly while processing a long address that contains embedded DDA values in Exchange Server 2003 =

Article ID: 835962

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
The Microsoft Exchange Server 2003 Message Transfer Agent (MTA) Stacks service may quit unexpectedly, and you may see a call stack that is similar to the following: # ChildEBP RetAddr Args to Child 00 095be2a4 006b2749 08c41a90 00000413 000017d4 emsmta!_snpugetc+0x83 01 095be36c 004225f2 0830e619 00000131 00000413 emsmta!oxpoicon+0x2d3b 02 095be4d0 00422949 0830e619 1d000e24 006afa0e emsmta!ospadrec+0xd55 03 095be644 00422949 0830e619 0b000dd5 006afa0e emsmta!ospadrec+0x10ac 04 095be7b8 00422949 0830e619 0e000bcf 006afa0e emsmta!ospadrec+0x10ac 05 095be92c 00425442 0830e619 0dcf0b52 006afa0e emsmta!ospadrec+0x10ac 06 095be994 0069567f 0830e619 0bcf0b52 00000001 emsmta!ospadeco+0x811 07 095bea18 0069f65c 0830e619 00000001 00000006 emsmta!oxpoesob+0x178e 08 095beac4 006a6edc 08c7bca8 01000001 00000001 emsmta!oxpomget+0x1022 09 095beb00 0067b31d 00001519 000017fc 08318e5c emsmta!oxpofunc+0x815 0a 095bf340 004225f2 00001519 00000133 00000008 emsmta!oxpxcons+0x166c 0b 095bf4a4 00422949 00001519 1d000f02 00679cb1 emsmta!ospadrec+0xd55 0c 095bf618 00422949 00001519 0b000358 00679cb1 emsmta!ospadrec+0x10ac 0d 095bf78c 00425442 00001519 1a000edf 00679cb1 emsmta!ospadrec+0x10ac 0e 095bf7f4 0067df78 00001519 00000edf 00000001 emsmta!ospadeco+0x811 0f 095bf85c 00628f24 00001519 00d20798 095bfae4 emsmta!oxptsnd+0x740 10 095bf8a8 0062bf7d 08cd9340 00000050 09f2ccb0 emsmta!oeprxsnd+0x6b8 11 095bf8f4 77c578e0 08cd9340 00000050 000f878c emsmta!MtaMuxSend+0x44 12 095bf928 77ce51d0 0062bf39 095bfae8 00000008 rpcrt4!Invoke+0x30 13 095bfd04 77ce53a7 00000000 00000000 00121020 rpcrt4!NdrStubCall2+0x229



CAUSE
This problem may occur if a user on your network sends a message that contains a large embedded domain-defined attribute (DDA) value to an X400 address.



Software update information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft Exchange Server 2003 installed to apply this software update.

Restart requirement
You do not have to restart your computer after you apply this software update.

Software update replacement information
This software update does not replace any other software updates.

File information
The English version of this software update has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size       File name --  04-Feb-2004  14:06  6.5.6980.67  3,585,536  Emsmta.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 XADM: New naming schema for Exchange Server software update packages

Additional query words: crash terminate

Keywords: kbhotfixserver kbqfe kbfix kbbug kbexchange2003presp1fix KB835962

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