Microsoft KB Archive/201419

Automap Err Msg: Can Not Find the File… Please Insert Disk 1

PSS ID Number: Q201419 Article last modified on 05-07-1999

WINDOWS:4.0

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Automap Road Atlas for Windows, version 4.0 == 

= SYMPTOMS =

When you attempt to install Microsoft Automap Road Atlas on a Microsoft Windows 98-based computer, you may receive the following message:

Please insert Disk 1.

When you click OK, you receive the following error message

Can not find the file :. Please insert Disk 1.

where is the drive letter of your CD-ROM drive.

= CAUSE =

This behavior can occur if you use the Add/Remove Programs tool in Control Panel to install Automap Road Atlas.

= RESOLUTION =

To resolve this issue, install Automap Road Atlas from the command line. To do this, follow these steps:

  Click Start, and then click Run.   In the Open box, type the following line, and then click OK :.exe where is the drive letter of your CD-ROM drive.   Follow the instructions on the screen to install Automap Road Atlas. 

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Automap Road Atlas for Windows, version 4.0.

Additional query words: 4.00 multi multi-media media mm auto-map amap

=
========================================================= Keywords : kbenv kberrmsg kbsetup kbimu Version : WINDOWS:4.0 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1999.