Microsoft KB Archive/871000

= FIX: A computer with Client for NFS becomes slow and unresponsive over time =

Article ID: 871000

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Services for UNIX 3.5

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SYMPTOMS
A computer that is running Microsoft Windows Services for UNIX with the Client for NFS component installed may become slow and unresponsive over time.



CAUSE
This problem occurs because the Client for NFS component of Windows Services for UNIX is not freeing system memory.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  30-Jun-2004  22:07  8.0.1969.10       313,984  Nfsgwrdr.sys 30-Jun-2004 22:07  8.0.1969.10       310,400  Nfsrdr.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
To detect this memory leak, use Performance Monitor to monitor the value of the Free System Page Table Entries counter in the Memory object. If the value of Free System Page Table Entries increases over an extended time period, you may be experiencing the problem that is described in the &quot;Symptoms&quot; section.

For additional information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: SFU memory leak

Keywords: kbfix kbprb kbqfe kbhotfixserver KB871000

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