Microsoft KB Archive/938842

= How to obtain the Meeting ID, the Meeting Key, or the conference call telephone number for a Live Meeting 2007 session or for a Live Meeting 2005 session =

Article ID: 938842

Article Last Modified on 9/12/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2007
 * Microsoft Office Live Meeting 2005

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INTRODUCTION
This article describes how to obtain the Meeting ID, the Meeting Key, or the conference call telephone number for a Microsoft Office Live Meeting 2007 session or for a Microsoft Office Live Meeting 2005 session.



MORE INFORMATION
Live Meeting provides the conferencing service that lets you hold your meetings online. You can arrange and set up your meetings privately. Live Meeting security policy prohibits sharing information such as the Meeting ID, the Meeting Key, or the conference call telephone number based on the agreement with the meeting organizer. However, the Live Meeting technical support team may be able to help you.

If you have not received the Meeting ID, the Meeting Key, or the conference call telephone number from the meeting organizer, contact the meeting organizer. To do this, reply to the invitation e-mail that you received for the meeting. Or, return to the Web page that you used to register for the meeting.

For example, consider the following scenario. You have received the Meeting ID, the Meeting Key, or the conference call telephone number. You try to log on to Live Meeting. In this scenario, you receive an error message that resembles the following error message:

The information you have entered is invalid or you are unauthorized to view this meeting. Please Try Again.

If you receive this error message, contact the meeting organizer or the Live Meeting technical support team. The meeting information may have changed.

You can contact the Live Meeting technical support team by telephone 24 hours a day, seven days a week. The telephone numbers are as follows:
 * Direct toll-free in the United States: 1-866-493-2825
 * Direct toll-free in the Europe, Middle East, and Africa (EMEA) region: 00-800-9522-3000
 * Direct international: 650-526-6950

You can also submit a ticket to Live Meeting Support online. To do this, visit the following Microsoft Web site:

http://livemeeting.custhelp.com/cgi-bin/placeware.cfg/php/enduser/ask.php

Additional query words: invitation log conference call concall number key id enter meeting info invalid wrong 577

Keywords: kbexpertisebeginner kbhowto KB938842

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