Microsoft KB Archive/178365

= XCON: Exchange Server Logs Content Conversion Error 4096 or 4097 =

Article ID: 178365

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q178365





SYMPTOMS
Microsoft Exchange Server 4.0 may log Event 210, content conversion error. The error code in the event is 4096 or 4097:

  Message NMI0210: X.400 Service Event, severity 14

Content conversion failed Object at fault 06000050 Conversion error 4096 (or 4097) MTS Identifier C=DE;A=TEST;P=PSSTEST;L=0039400001003278000002 Old content type 2A864886F7140501 New content type 56010A01

This affects messages sent to and from the Microsoft Exchange Server computer. After you restart the server or the MTA service, the exact messages is delivered fine. The issue usually occurs when the server is under high load. After you restart the server or the MTA service, the server will deliver messages fine for several hours or days, depending on the load. There is nothing wrong with the messages itself.



CAUSE
The MTA service is very busy while performing content conversion code.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbhotfixserver kbqfe kbbug kbfix KB178365

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