Microsoft KB Archive/197044

PhD: Acmsetup Caused an IPF in Msvcrt.dll

PSS ID Number: Q197044 Article last modified on 12-10-1998

WINDOWS:2000

WINDOWS

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The information in this article applies to:

 == Microsoft PhotoDraw 2000 == 

= SYMPTOMS =

During setup, after selecting “I Agree” in response to the End User Licensing Agreement, you may receive the following error:

ACMSETUP caused an invalid page fault in module MSVCRT.DLL

= CAUSE =

This error is caused by multiple or outdated copies of the file Msvcrt.dll.

= RESOLUTION =

To prevent this error, follow these steps:

  Search your hard drives for all occurrences of the file Msvcrt.dll.   From the Windows desktop, click Start, Find, Files or Folders.   In the list box labelled ‘Named’ type: “msvcrt.dll” without quotes.   In the list box labelled ‘Look In’ choose ‘Local Hard Drives’ or the C: drive if ‘Local Hard Drives’ is not offered.   Click Find Now.  </li>  Rename all the files you find to Msvcrt.old. </li>  Run setup again. </li></ol>

= MORE INFORMATION =

There are other causes and fixes for this error. If your symptoms do not match the symptoms described in the Symptoms section of this article, or if the fix listed in the Resolution section of this article does not resolve your problem, query on “msvcrt.dll setup error” (without the quotation marks) to find additional articles about this error.

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========================================================= Version : WINDOWS:2000 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.