Microsoft KB Archive/127763

Mac Works 4.0 Err Msg: Setup Was Not Completed Successfully

PSS ID Number: Q127763 Article last modified on 10-23-1998

4.0 4.0a 4.0b

MACINTOSH

================================================================ ==

The information in this article applies to:

 Microsoft Works for the Macintosh, versions 4.0, 4.0a, and 4.0b == Microsoft Works for the Power Macintosh, version 4.0b == 

= SYMPTOMS =

After completing the User Name and Company Information section during Microsoft Works 4.0 for the Macintosh setup, the following error message may be displayed:

Microsoft Works 4.0 Setup Was Not Completed Successfully

= RESOLUTION =


 * 1) Exit the Microsoft Works Setup Program.
 * 2) From the Apple menu, choose Control Panels.
 * 3) Double-click Date & Time.
 * 4) Click the Date Format button.
 * 5) In the Date Formats box, choose US.
 * 6) Choose OK, and close the control panel.

You should now be able to successfully install Microsoft Works.

NOTE: For information about this error while using Microsoft Works 4.0a and Bookshelf 94 for the Macintosh, please see the following article in the Microsoft Knowledge Base:

ID: Q124534 TITLE: Works: Multimedia Works 4.0a Requires 8MB RAM to Install

= MORE INFORMATION =

Microsoft has confirmed this to be a problem in Works versions 4.0, 4.0a, and 4.0b. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup kbbuglist KBSubcategory: macworkskb

Additional reference words: 4.00 4.00a 4.00b mac m_works setups fails failed unsuccessful mwksmisc non-us month day year mm multimedia mmworks cd cd-rom bookshelf 1994 fail setup set up ====================================================================== Keywords : kbsetup kbbuglist Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.