Microsoft KB Archive/913841

= Some contact fields may be missing after you synchronize Outlook 2007 with a contacts list that is located on a Windows SharePoint Services Web site or on a SharePoint Portal Server Web site =

Article ID: 913841

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SYMPTOMS
You install Microsoft Office Outlook 2007 build 3709 or a later build. After you synchronize your contacts list with a contacts list that is located on a Microsoft Windows SharePoint Services Web site or on a Microsoft Office SharePoint Portal Server Web site, some contact fields may be missing.



CAUSE
This issue may occur if the following conditions are true:
 * The contact list was synchronized with the Windows SharePoint Services Web site or SharePoint Portal Server Web site in an Outlook 2007 build that is earlier than build 3709.
 * The contact list contains Outlook-only fields such as Category, Pager, or Birthday.

When this issue occurs, the Outlook-only fields in the contact list are not correctly mapped with the contact fields that are contained on the Windows SharePoint Services Web site or on the SharePoint Portal Server Web site.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Back up the Windows SharePoint Services contacts list or the SharePoint Portal Server contacts list in Outlook 2007 to the Microsoft Exchange Server mailbox store or to a personal folder (.pst) file.
 * 2) Install Outlook 2007 build 3709 or a later build.
 * 3) Restore the Windows SharePoint Services contacts list or the SharePoint Portal Server contacts list that you backed up in step 1.



WORKAROUND
To work around this issue, reinstall the Outlook 2007 beta 1 build that is earlier than build 3709.

Additional query words: outlook2007 outlook2k7 ol2007 ol2k7 SPS WSS

Keywords: kbfield kbcontacts kbtshoot kbexpertiseinter kbprb KB913841

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