Microsoft KB Archive/330135

= The AutoRun feature or the AutoPlay feature does not work when you insert a CD-ROM in the drive =

Article ID: 330135

Article Last Modified on 8/28/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q330135



Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you insert a CD-ROM in your CD-ROM drive, the AutoPlay feature or the AutoRun feature may not work or may be unavailable. However, your CD-ROM drive may work correctly in every other way.



CAUSE
This issue may occur if one or more of the following conditions are true:
 * A version of Roxio Easy CD Creator that is earlier than version 5.02d is installed in your computer.
 * The AutoPlay feature is turned off in the registry.
 * Your CD-ROM drive is using an outdated driver.
 * The CD-ROM driver is not compatible with Windows XP.
 * You have the Restrict CD-ROM access to locally logged on user only security option turned on.



RESOLUTION
To resolve this issue, follow these steps:  If Easy CD Creator is not installed on your computer, go to step 3. If Easy CD Creator is installed in your computer, remove Easy CD Creator. Test to determine whether the issue is resolved. If the issue is resolved, do not complete the remaining steps. If the issue is not resolved, go to step 3. Make sure that the AutoPlay feature is turned on. To do this, follow these steps.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.  Click Start, and then click Run. Type regedit, and then click OK. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom

</li> Do one of the following: <ul> If the value for Autorun is 1, go to step 3-e.</li> If the value for Autorun is 0, right-click Autorun, and then click Modify. In the Value data box, type 1, and then click OK.</li></ul> </li> Locate and then click the following subkey:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

</li> Look at the value of the NoDriveTypeAutoRun entry. A value of 0xb5 turns off the AutoRun feature for CD-ROMs. To turn on the AutoRun feature, right-click NoDriveTypeAutoRun, click Modify, type 91 in the Value data box, select Hexadecimal, and then click OK.</li> Quit Registry Editor.</li></ol> </li> Verify that the Restrict CD-ROM access to locally logged on user only option is not turned on. <ol style="list-style-type: lower-alpha;"> Click Start, click Run, in the Open box, type regedit, and then click OK.</li> Locate and then click the following registry subkey:

</li> In the right pane, under Data, if the value for allocatecdroms is 0, go to step 5.</li> In the right pane, under Data, if the value for allocatecdroms is 1, right-click allocatecdroms, and then click Modify.</li> In the Value data box, type 0, and then click OK.</li> Quit Registry Editor.</li></ol> </li> If AutoRun is turned on in the registry, make sure that your CD-ROM driver is current: <ol style="list-style-type: lower-alpha;"> Click Start, right-click My Computer, and then click Properties.</li> <li>On the Hardware tab, click Device Manager.</li> <li>In Device Manager, expand DVD/CD-ROM drives, and then right-click the CD-ROM drive that you want to update. Click Update Driver to start the Hardware Update Wizard, and then follow the instructions that appear on the screen to install the latest driver for your CD-ROM drive.</li></ol> </li> <li>Test to determine whether the issue is resolved. If the issue is resolved, do not complete the remaining step. If the issue is not resolved, go to step 6.</li> <li>Check the Microsoft Hardware Compatibility List to determine whether your CD-ROM drive is compatible with Microsoft Windows XP. To do this, visit the following Microsoft Web site:

http://winqual.microsoft.com/HCL/Default.aspx?m=x

If your CD-ROM drive is not compatible with Windows XP, replace the CD-ROM drive with a compatible model.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
For additional information about a related topic, click the following article number to view the article in the Microsoft Knowledge Base:

314855 CD-ROM may not run automatically in Windows XP

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: disable autoplay

Keywords: kbregistry kbenv kb3rdparty kbprb KB330135

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