Microsoft KB Archive/289964

= OL2002: Default Stationery Not Specified as  After You Choose Not to Install =

Article ID: 289964

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q289964



This article discusses a Beta test product that is not yet announced or released publicly by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.



SYMPTOMS
When Word is your e-mail editor and you select a stationery that is not already installed, when you choose not to install it, the Use this stationery by default list in the Options dialog box does not show .



WORKAROUND
To work around this behavior, select a stationery that is already installed:
 * 1) On the Tools menu, click Options, and then click the Mail Format tab.
 * 2) Click the Use this stationery by default arrow, and then click any of the stationery that is already installed.
 * 3) Click OK.

To install a stationery:
 * 1) On the Tools menu, click Options, and then click the Mail Format tab.
 * 2) In the Options dialog box, click Stationery Picker, click the stationery you want, click OK, and then click OK again.
 * 3) In the Inbox view, click New, and then click Yes.
 * 4) If necessary, insert the CD-ROM that contains the stationery, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB289964

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