Microsoft KB Archive/834384

= An NDR does not notify you that the sender's mailbox is larger than the storage limit set in Exchange 2000 Server =

Article ID: 834384

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

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SYMPTOMS
If you use Microsoft Outlook in Cached Exchange Mode, and you send an e-mail message when your mailbox is larger than the storage limit that is set for user mailboxes in Microsoft Exchange 2000 Server, the non-delivery report (NDR) that you receive contains the following text:

This message is larger than the current system limit or the recipient's mailbox is full. Create a shorter message body or remove attachments and try sending it again.

The text that is contained in the NDR is incorrect, because it mentions the mailbox of the recipient but does not notify you that your mailbox is larger than the storage limit that is specified in Exchange 2000.



CAUSE
This problem occurs if the sender's mailbox is larger than the Prohibit send at (KB) limit or larger than the Prohibit send and receive at (KB) limit that is set on the server. In this situation, the NDR that is generated by Exchange 2000 Server does not notify the sender that the size of the sender's mailbox has exceeded the specified storage limit.



Hotfix information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version          Size    File name -- 09-Mar-2004 08:59  6.0.6575.0    3,919,872  Cdoex.dll 09-Mar-2004 08:51  6.0.6575.0      856,064  Davex.dll 09-Mar-2004 08:51  6.0.6575.0       53,248  Davexpc.dll 09-Mar-2004 08:46  6.0.6575.0      131,072  Drviis.dll 09-Mar-2004 08:47  6.0.6575.0      577,536  Dsaccess.dll 09-Mar-2004 07:57  6.0.6575.0      184,320  Dscmsg.dll 09-Mar-2004 07:58  6.0.6575.0      962,560  Emsmdb32.dll 09-Mar-2004 08:49  6.0.6575.0    2,183,168  Ese.dll 09-Mar-2004 08:49  6.0.6575.0       40,960  Eseperf.dll 09-Mar-2004 08:59  6.0.6575.0    3,579,904  Excdo.dll 09-Mar-2004 08:46  6.0.6575.0       94,208  Eximap4.dll 09-Mar-2004 08:47  6.0.6575.0      262,144  Exmime.dll 09-Mar-2004 07:32  6.0.6575.0      176,128  Exnntp.dll 09-Mar-2004 08:51  6.0.6575.0      143,360  Exodbesh.dll 09-Mar-2004 08:51  6.0.6575.0       57,344  Exodbpc.dll 09-Mar-2004 08:51  6.0.6575.0      200,704  Exodbprx.dll 09-Mar-2004 08:51  6.0.6575.0    2,179,072  Exoledb.dll 09-Mar-2004 08:44  6.0.6575.0       81,920  Exosal.dll 09-Mar-2004 08:46  6.0.6575.0       32,768  Expop3.dll 09-Mar-2004 08:47  6.0.6575.0       32,768  Exproto.dll 09-Mar-2004 08:51  6.0.6575.0      307,200  Exprox.dll 09-Mar-2004 08:51  6.0.6575.0      331,776  Exsmtp.dll 09-Mar-2004 08:00  6.0.6575.0      675,840  Exwform.dll 09-Mar-2004 07:33  6.0.6575.0      180,224  Exwin32.dll 09-Mar-2004 07:59  6.0.6575.0       40,960  Febecfg.dll 09-Mar-2004 08:46  6.0.6575.0       32,768  Iisif.dll 09-Mar-2004 08:47  6.0.6575.0      135,168  Iisproto.dll 09-Mar-2004 08:47  6.0.6575.0       61,440  Imap4be.dll 09-Mar-2004 08:03  6.0.6575.0      319,488  Imap4evt.dll 09-Mar-2004 08:01  6.0.6575.0      126,976  Imap4fe.dll 09-Mar-2004 08:46  6.0.6575.0      126,976  Imap4svc.dll 09-Mar-2004 08:47  6.0.6575.0       40,960  Jcb.dll 09-Mar-2004 07:32  6.0.6575.0       49,152  Mdbevent.dll 09-Mar-2004 07:53  6.0.6575.0    2,293,760  Mdbmsg.dll 09-Mar-2004 07:34  6.0.6575.0       32,768  Mdbrole.dll 09-Mar-2004 07:58  6.0.6575.0      917,504  Mdbsz.dll 09-Mar-2004 08:47  6.0.6575.0       24,576  Mdbtask.dll 09-Mar-2004 07:31  6.0.6575.0      151,552  Nntpex.dll 09-Mar-2004 08:42  6.0.6575.0       94,208  Peexch50.dll 09-Mar-2004 08:44  6.0.6575.0      413,696  Phatcat.dll 09-Mar-2004 08:46  6.0.6575.0       36,864  Pop3be.dll 09-Mar-2004 08:03  6.0.6575.0      303,104  Pop3evt.dll 09-Mar-2004 08:02  6.0.6575.0       24,576  Pop3fe.dll 09-Mar-2004 08:44  6.0.6575.0       73,728  Pop3svc.dll 09-Mar-2004 08:03  6.0.6575.0      163,840  Protomsg.dll 09-Mar-2004 08:47  6.0.6575.0      532,480  Reapi.dll 09-Mar-2004 08:00  6.0.6575.0    3,735,552  Wmtemplates.dll 09-Mar-2004 07:58  6.0.6575.0      143,360  Exschema.exe 09-Mar-2004 08:46  6.0.6575.0    4,677,632  Store.exe 17-Feb-2004 01:08                   12,720  Ctrl_calendarview20.htc 17-Feb-2004 01:13                    6,991  Eseperf.hxx 09-Mar-2004 08:49                  391,634  Eseperf.ini 17-Feb-2004 01:08                   91,631  Ctrl_calendarview20.js



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB834384

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