Microsoft KB Archive/309380

= BUG: Metabase Changes Lost If IIS Restarted via Application Center Snap-in =

Article ID: 309380

Article Last Modified on 12/23/2003

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APPLIES TO


 * Microsoft Application Center 2000 Standard Edition

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This article was previously published under Q309380



SYMPTOMS
Metabase changes are not kept across restarts of Internet Information Server (IIS) if IIS is restarted through the Application Center Microsoft Management Console (MMC) snap-in.



CAUSE
Restarting IIS from the Application Center snap-in causes IIS to be &quot;killed&quot; as opposed to shut down in orderly fashion. This causes any metabase changes to be lost.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



RESOLUTION
To avoid this problem, use one of the following methods to stop and start the IIS services:
 * Use the net stop command, and use the net start command.
 * Stop and start the IIS services from the MMC Services snap-in.

For additional information about a similar problem, click the following article number to view the article in the Microsoft Knowledge Base:

286196 IISReset may not save IIS configuration changes

Keywords: kbbug KB309380

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