Microsoft KB Archive/162921

= Access Violation in Internet Explorer 3.01 Playing .avi File =

Article ID: 162921

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Internet Explorer 3.01

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This article was previously published under Q162921



SYMPTOMS
When you are using Internet Explorer to view an .avi file in a local Hypertext Markup Language (HTML) document using Microsoft ActiveMovie, the following error message may occur:

Dr. Watson

An application error has occurred and an application error log is being generated.

IExplore.exe

Exception: Access Violation (0xc0000005), Address: 0x01487ab8

This error may also occur if you run the .avi file and then quit Internet Explorer.



RESOLUTION
To resolve this issue, use either of the following methods:


 * Install Windows NT 4.0 Service Pack 2.
 * Remove ActiveMovie. To remove ActiveMovie, follow these steps:


 * Click Start, point to Settings, and then click Control Panel.
 * Double-click Add/Remove Programs.
 * Click the Install/Uninstall tab, and then click Microsoft ActiveMovie.
 * Click Add/Remove.
 * Click OK after Microsoft ActiveMovie has been successfully uninstalled.



STATUS
Microsoft has confirmed this to be a problem in Internet Explorer 3.01 for Windows NT 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.01 drwatson

Keywords: kberrmsg KB162921

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