Microsoft KB Archive/301478

= Broadband: OOBE with V2.0 =

PSS ID Number: 301478

Article Last Modified on 8/21/2001

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The information in this article applies to:


 * MSN Companion 2.0

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This article was previously published under Q301478



SYMPTOMS
You cannot complete Setup or &quot;Out of Box Experience&quot; (OOBE) with an MSN Companion Verson 2.0 device that is connected via broadband and uses a proxy server.



CAUSE
When you purchase a device with Version 2.0 already loaded on it and attempt to complete OOBE via a Broadband connection, the device will fail to connect--unless Auto-proxy is set up on the network.



RESOLUTION
Do one of the following:


 * Configure an Auto-proxy

Or
 * Complete OOBE via a dial-up connection.

Additional query words: kbimu; MSN Companion

Keywords: kbhowto KB301478

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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