Microsoft KB Archive/174357

= PRJ98: Project Stops Responding when Saving File =

Article ID: 174357

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Project 98 Standard Edition

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This article was previously published under Q174357



SYMPTOMS
In Microsoft Project 98, if you save a database (MPD or MDB) file in Microsoft Project (.MPP) format, you may receive the following error message:

Windows 95
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you receive an error message similar to the following:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at 0137:302b54dc.

Windows NT
An Application Error has occurred and an application error log is being generated.

Winproj.exe

Exception access violation (oxc0000005), Address:ox300429ob



CAUSE
This error occurs when all of the following are true:

 You save a Microsoft Access Database (.MPD) or a Microsoft Project Database (.MDB) file in Microsoft Project (.MPP) format.

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 The MPD or MDB file contains two or more toolbars.

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 At least one of the toolbars is a custom toolbar.



WORKAROUND
To work around this problem, copy the toolbars from the database file into the global template, delete the toolbars from the database file, and then save the file in the MPP format. To do this, follow these steps:


 * 1) On the Tools menu, click Organizer.
 * 2) Click the Toolbars tab.
 * 3) Click one of the toolbars listed on the right side of the dialog box.
 * 4) Click Copy.
 * 5) Click Delete.
 * 6) Repeat steps 3 through 5 for each toolbar you want to move.
 * 7) Click Close.



STATUS
Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

185102 PRJ98: How to Obtain and Install MS Project 98 SR-1



MORE INFORMATION
Additional query words: ipf crash

Keywords: kbbug kbpending kbusage KB174357

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