Microsoft KB Archive/238218

{|
 * width="100%"|

Err Msg: This Operation Has Been Cancelled Due to...

 * }

Q238218

-

The information in this article applies to:


 * Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5
 * Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5

-

SYMPTOMS
When you use System Policy Editor to enable the "Hide drives in My Computer" shell restriction option on a computer running Windows NT 4.0 and you restart the computer after installing Service Pack 4 or Service Pack 5, you may receive the following error message when you attempt to open a folder on the desktop:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English language version of this fix should have the following file attributes or later:

  Date       Time     Size        File Name     Platform --  08/17/99   07:01p   1,279,248   Shell32.dll   x86 08/17/99  06:59p   1,854,736   Shell32.dll   Alpha The Windows NT Terminal Server 4.0 English language version of this fix should have the following file attributes or later:

  Date       Time     Size        File Name     Platform --  12/14/1999 03:19p   1,298,704 shell32.dll     x86 12/14/1999 03:26p  1,883,920 shell32.dll     Alpa

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION
For additional information about the hotfix for Windows, Terminal Server Edition, click the article number below to view the article in the Microsoft Knowledge Base:

"Q240414 Desktop Link to Local Folder Does Not Work After Installing SP5" The update in this article is built into the hotfix.

Additional query words:

Keywords : kbenv kbtool

Issue type : kbprb

Technology :