Microsoft KB Archive/185752

= MSCS Service Fails to Start After Installation =

Article ID: 185752

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Cluster Server 1.1

-



This article was previously published under Q185752



SYMPTOMS
After you install Microsoft Cluster Server (MSCS) version 1.0, you are presented with the following error message

  Microsoft Cluster Server Setup --

Microsoft Cluster Server could not be started. Setup has completed successfully, but the Cluster service failed on startup. Check the event Log for the reason. Before attempting to run setup again, you must uninstall the Cluster software from the "Add/Remove Programs" applet in  Control Panel.

Furthermore, the following entry is recorded in the Event Log;

  EVENT ID - 7023 SOURCE - Service Control Manager TYPE - Error DESCRIPTION - The Cluster Server service terminated with the following error: "Indicated two revision levels are incompatible"

Finally, on attempting to start the Cluster Server service manually through the Services tool in Control Panel, you get this error;

Could not start the Cluster Server service on \\

Error 1306: Indicated two revision levels are incompatible



CAUSE
MSCS has been installed on Windows NT Workstation



RESOLUTION
MSCS is designed to be installed on Windows NT 4.0 Server, Enterprise Edition, Service Pack 3 or later.



STATUS
This behavior is by design.

Additional query words: clustering server cluster

Keywords: kbprb KB185752

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.