Microsoft KB Archive/130291

= Mac 3270 Err Msg After Installing Windows NT 3.5 Service Pack 2 =

Article ID: 130291

Article Last Modified on 5/22/2003

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APPLIES TO


 * Microsoft SNA Server 2.1
 * Microsoft SNA Server 3.0
 * Microsoft SNA Server 2.11 Service Pack 1
 * Microsoft SNA Server 2.11 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 3.0 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 3
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0 Service Pack 2

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This article was previously published under Q130291





SYMPTOMS
When you install Microsoft Windows NT 3.5 U.S. Service Pack 2, Macintosh 3270 applications (such as DCA IRMA Workstation for the Macintosh) are not be able to establish a connection to an SNA server. The following error message appears:

Getting configuration record: Unable to obtain configuration

information from the server

NOTE: This problem does not affect Macintosh file and print services.



CAUSE
The Windows NT AppleTalk protocol does not work correctly after you install Microsoft Windows NT 3.5 U.S. Service Pack 2. This regression affects applications which use the sockets interface over AppleTalk, such as SNA Server.



WORKAROUND
To work around this problem, reinstall Services for Macintosh (SFM) from the original installation media.



RESOLUTION
Microsoft has modified the SFM driver, SFMATALK.SYS, to correct this problem. Microsoft plans to include the new driver in Windows NT 3.5 U.S. Service Pack 3.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5 Service Pack 2. This problem has been corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

The Macintosh computer and AppleTalk protocol are manufactured by Apple Computer, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodsna 2.10 3.50 mac clients

Keywords: KB130291

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