Microsoft KB Archive/140092

Mac Works: “False” Document Appears on Desktop

PSS ID Number: Q140092 Article last modified on 10-22-1998

3.0 3.0a 4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When you establish a connection in the Works Communications module, a document entitled “False” may appear on the desktop.

= CAUSE =

This problem may occur if you are using version 1.5.1 of the Apple Modem Tool. The problem has been fixed in version 1.5.3.

= RESOLUTION =

To resolve this problem, do one of the following:

  Remove the Apple Modem Tool and then reinstall the communications tools that came with Works. This installs Apple Modem Tool version 1.1.1. NOTE: If the program that installed the version 1.5.1 requires that particular version to run, use the following solution. -or-   Contact Apple Computer, Inc., at (800) 767-2775, for information on how to obtain version 1.5.3 of the Apple Modem Tool. 

= MORE INFORMATION =

Works will run with version 1.5.3 of the Apple Modem Tool; however, the program was designed for use with version 1.1.1 of the Apple Modem Tool.

If you run version 1.5.3 of the Apple Modem Tool with Works 4.0 for the Macintosh, the program may quit unexpectedly. For additional information about this problem, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q136443 TITLE: Works 4.0: Unexpectedly Quits When Choosing Apple Modem Tool

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: 3.00 3.00a 3.00b 4.00, 4.00a, 4.00b mac m_works false temp ====================================================================== Keywords : kb3rdparty Version : 3.0 3.0a 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.