Microsoft KB Archive/265359

= Error Message &quot;Unknown Registry Failure: Service NDIS WAN&quot; =

Article ID: 265359

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 3

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This article was previously published under Q265359



SYMPTOMS
After you finish configuring the Remote Access Service (RAS) on a Microsoft Windows NT Server 4.0-based computer that is running Service Pack 3 (SP3), you may receive the following error message:

Unknown registry failure: service NDIS WAN



WORKAROUND
To work around this behavior, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Right-click Modems, click the modem listed, and then click Remove. Do this for all the modems on the list.
 * 3) Restart the computer.
 * 4) Reinstall the modems and the RAS.
 * 5) Reapply SP3.
 * 6) Restart the computer.

Keywords: kbenv kberrmsg kbprb KB265359

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