Microsoft KB Archive/833828

= Access violation error when you try to import a certificate on a computer that is running Windows 2000 or Windows XP =

Article ID: 833828

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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SYMPTOMS
Consider this scenario: You use the Certificate Manager console on a computer that is running Microsoft Windows 2000 or Microsoft Windows XP, and you use the Certificate Import Wizard to select a certificate to import. When you click Automatically select the certificate store based on the type of certificate on the Certificate Store page of the Certificate Import Wizard, the certificate cannot be imported, and an access violation error occurs.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name -  17-Dec-2003  12:02  5.131.2600.1325 1,932,288  Crypt32.dll      IA-64 17-Dec-2003 12:02  5.131.2600.1325   185,856  Cryptnet.dll     IA-64 17-Dec-2003 12:02  5.1.2600.1325      76,288  Efsadu.dll       IA-64 17-Dec-2003 12:02  5.131.2600.1325   548,352  Wcrypt32.dll     x86 17-Dec-2003 12:02  5.131.2600.1325    57,344  Wcryptnet.dll    x86 17-Dec-2003 12:02  5.1.2600.1325      24,576  Wefsadu.dll      x86 11-Dec-2003 11:37  5.1.2600.1327     945,152  Winhttp.dll      IA-64 17-Dec-2003 12:02  5.131.2600.1325   545,792  Wintrust.dll     IA-64 17-Dec-2003 12:02  5.131.2600.1325   167,424  Wwintrust.dll    x86 15-Dec-2003 17:50  5.1.2600.1328     586,240  Wxpsp2res.dll    x86 15-Dec-2003 17:50  5.1.2600.1328     585,728  Xpsp2res.dll     IA-64

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 Service Pack 3

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  19-Dec-2003  00:44  5.0.2195.6824     124,688  Adsldp.dll 19-Dec-2003 00:44  5.0.2195.6824     132,368  Adsldpc.dll 19-Dec-2003 00:44  5.0.2195.6824      63,760  Adsmsext.dll 19-Dec-2003 00:44  5.0.2195.6876     381,712  Advapi32.dll 19-Dec-2003 00:44  5.0.2195.6824      42,256  Basesrv.dll 19-Dec-2003 00:44  5.0.2195.6866      69,904  Browser.dll 21-Sep-2003 00:45  5.0.2195.6824     236,304  Cmd.exe 19-Dec-2003 00:44  5.131.2195.6824   532,752  Crypt32.dll 19-Dec-2003 00:44  5.131.2195.6824    61,712  Cryptnet.dll 19-Dec-2003 00:44  5.0.2195.6868      78,096  Cryptsvc.dll 19-Dec-2003 00:44  5.0.2195.6824     136,464  Dnsapi.dll 19-Dec-2003 00:44  5.0.2195.6876      96,528  Dnsrslvr.dll 19-Dec-2003 00:44  5.0.2195.6883      47,376  Eventlog.dll 19-Dec-2003 00:44  5.0.2195.6882     222,992  Gdi32.dll 19-Dec-2003 00:44  5.0.2195.6871     148,240  Kdcsvc.dll 08-Dec-2003 23:28  5.0.2195.6881     206,096  Kerberos.dll 19-Dec-2003 00:44  5.0.2195.6867     711,440  Kernel32.dll 21-Sep-2003 00:32  5.0.2195.6824      71,888  Ksecdd.sys 08-Dec-2003 23:30  5.0.2195.6881     511,248  Lsasrv.dll 08-Dec-2003 23:30  5.0.2195.6881      33,552  Lsass.exe 19-Dec-2003 00:44  5.0.2195.6824      54,032  Mpr.dll 19-Dec-2003 00:44  5.0.2195.6883     334,096  Msgina.dll 17-Oct-2003 00:33  5.0.2195.6866     114,960  Msv1_0.dll 19-Dec-2003 00:44  5.0.2195.6866     307,984  Netapi32.dll 19-Dec-2003 00:44  5.0.2195.6883     361,744  Netlogon.dll 19-Dec-2003 00:44  5.0.2195.6884     931,600  Ntdsa.dll 19-Dec-2003 00:44  5.0.2195.6824     120,080  Psbase.dll 19-Dec-2003 00:44  5.0.2195.6882      90,232  Rdpwd.sys 19-Dec-2003 00:44  5.0.2195.6876     392,464  Samsrv.dll 19-Dec-2003 00:44  5.0.2195.6824     113,936  Scecli.dll 19-Dec-2003 00:44  5.0.2195.6824     259,856  Scesrv.dll 06-Nov-2003 22:29  5.0.2195.6870   5,847,552  Sp3res.dll 19-Dec-2003 00:44  5.0.2195.6882     380,176  User32.dll 19-Dec-2003 00:44  5.0.2195.6876     389,392  Userenv.dll 19-Dec-2003 00:44  5.0.2195.6824      48,912  W32time.dll 21-Sep-2003 00:32  5.0.2195.6824      57,104  W32tm.exe 19-Dec-2003 00:13  5.0.2195.6886   1,630,192  Win32k.sys 12-Dec-2003 21:38  5.1.2600.1327     311,296  Winhttp.dll 11-Nov-2003 00:29  5.0.2195.6873     182,032  Winlogon.exe 19-Dec-2003 00:44  5.0.2195.6884     243,984  Winsrv.dll 19-Dec-2003 00:44  5.131.2195.6824   167,184  Wintrust.dll 19-Dec-2003 00:44  5.0.2195.6869     126,224  Wldap32.dll 19-Dec-2003 00:44  5.0.2195.6867     711,440  Kernel32.dll 19-Dec-2003 00:13  5.0.2195.6886   1,630,192  Win32k.sys 19-Dec-2003 00:44  5.0.2195.6884     243,984  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833828

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