Microsoft KB Archive/43962

Can’t Open Folder/File by Double-Clicking in Dialog Box

PSS ID Number: Q43962 Article last modified on 03-07-1997

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========================================================= 4.00 MACINTOSH kbusage kbprb

= SUMMARY =

When you open the Help window while the Open or Save As dialog box is open and then close the Help window in Microsoft Word version 4.00, you may not be able to double-click a file or folder to open it. This problem appears to occur only on the Macintosh II, the Macintosh IIx, the Macintosh IIcx, and the Macintosh SE/30.

There are two ways to correct this problem:

Method 1
Close the Open or Save As dialog by clicking the Cancel button, then choose the command again from the File menu.

Method 2
Select the file to open, then use the mouse and click Open.

KBCategory: kbusage kbprb KBSubCategory: kbhelp Additional reference words: macword macword5

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Copyright Microsoft Corporation 1997.