Microsoft KB Archive/816814

= The MSCS Time Service Does Not Synchronize Between Windows 2000-Based Cluster Computers and Windows NT 4.0 Domain =

Article ID: 816814

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
The Microsoft Cluster Service (MSCS) Time Service does not synchronize the time and date on your Windows 2000-based cluster computers that connect to a Windows NT 4.0 domain.



CAUSE
This problem may occur if you install Windows 2000 Service Pack 3 (SP3) on your Windows 2000-based cluster computers.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version             Size   File name --  03-Apr-2003  13:20  5.0.2195.6683      55,568  Clusapi.dll 12-Mar-2003 10:02  5.0.2195.6683      67,760  Clusnet.sys 03-Apr-2003 13:20  5.0.2195.6697     246,032  Clusres.dll 12-Mar-2003 10:02  5.0.2195.6683     682,768  Clussvc.exe 03-Apr-2003 13:20  5.0.2195.6680     136,464  Dnsapi.dll 16-Feb-2003 16:30  5.0.2195.6663      96,528  Dnsrslvr.dll 03-Apr-2003 13:20  5.0.2195.6660      99,600  Netman.dll 03-Apr-2003 13:20  5.0.2195.6604     477,456  Netshell.dll 12-Mar-2003 10:02  5.0.2195.6683      54,544  Resrcmon.exe 28-Mar-2003 12:50  5.0.2195.6680   3,988,992  Sp3res.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about using the MSCS Time Service in a Windows NT domain, click the following article number to view the article in the Microsoft Knowledge Base:

279005 Installing the Time Service Resource for Windows Clustering in a Windows NT Domain

Additional query words: stopped working server cluster

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbhotfixserver KB816814

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