Microsoft KB Archive/249845

= Microsoft Management Console Administrative Task Menu May Be Unavailable =

Article ID: 249845

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Office 2000 Server Extensions
 * Microsoft FrontPage 2000 Server Extensions

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This article was previously published under Q249845



SYMPTOMS
When you attempt to administer a FrontPage 2000 Server by using the Microsoft Management Console (MMC), the option to administer FrontPage may be unavailable (dimmed).



CAUSE
When FrontPage attempts to validate the administrating user, it makes a request to the operating system for the total number of groups that the administrating user belongs to. The buffer, which is used to hold this information, is of a fixed size. Therefore, if the administrating user belongs to too many groups, the authentication of the user may fail.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time    Version      Size    File name     Platform -  01/12/00  05:40   4.0.2.3712   585KB   Ffpmmc.dll    X86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB249845

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