Microsoft KB Archive/264977

= FP2000: You Receive an Error Message When Submitting a Form =

Article ID: 264977

Article Last Modified on 8/27/2002

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q264977



SYMPTOMS
When you submit a form in Microsoft FrontPage 2000, you may receive the following error message:

FrontPage Error

User: Please report details to this site's webmaster.

Webmaster: Please see the web server's application event log for more details.

The following error message may then appear in the event log:

Microsoft FrontPage Server Extensions: http:// - Error #20002 Message: Cannot open file &quot; \_private\form_results.txt&quot; for writing.

Microsoft FrontPage Server Extensions: (OS Error #13 Message: Permission denied)

NOTE: This error message does not appear with FrontPage 2000 on a Microsoft Windows 2000-based computer.



CAUSE
This behavior can occur when a form is created that submits to a particular file, and that file has been deleted, moved, or renamed.



RESOLUTION
To resolve this issue, use any of the following methods:

Method 1: Recalculate Hyperlinks

 * 1) Start FrontPage 2000.
 * 2) Open the web that you want.
 * 3) On the Tools menu, click Recalculate Hyperlinks.
 * 4) In the prompt that appears, click Yes.

Method 2: Rename the Form File

 * 1) Start FrontPage 2000.
 * 2) Open the web that you want.
 * 3) Right-click the form.
 * 4) On the shortcut menu, click Rename.
 * 5) Type the new name for the file.

Method 3: Remove Permissions from FrontPage 2000

 * 1) Start FrontPage 2000.
 * 2) Open the web that you want.
 * 3) On the Tools menu, point to Security, and then click Permissions.
 * 4) Click the Users tab.
 * 5) Select IUSR_  (if it is listed), and then click Remove.
 * 6) Click the Groups tab.
 * 7) Remove Interactive, Network, and Everyone (if they are listed).
 * 8) Click Apply, and then click OK.

Additional query words: ocsso front page

Keywords: kbprb KB264977

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