Microsoft KB Archive/833763

= You receive a 0x0A Stop error or a 0x1E Stop error on a Windows 2000-based computer =

Article ID: 833763

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
Your Microsoft Windows 2000-based computer may stop responding, and you may receive one of the following Stop error messages:


 * 0x0000000A IRQL_NOT_LESS_OR_EQUAL
 * 0x0000001E KMODE_EXCEPTION_NOT_HANDLED

Note You may receive other stop errors besides those listed here.



CAUSE
The problem may occur when the computer has a PCI card that has the following characteristics:
 * The PCI card uses a Windows NT 4 compatible driver that is not Plug and Play compliant.
 * The driver uses the HalAssignSlotResources function.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  12-Dec-2003  17:28                     34,724  Ntdetect.com 23-Dec-2003 19:50  5.0.2195.6887      59,024  Pci.sys 12-Dec-2003 18:18  5.0.2195.6882     109,872  Pcmcia.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Win2k win2000

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833763

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