Microsoft KB Archive/256220

= Error Message: Error '8000ffff' Catastrophic Failure /Email/Attachment.asp, Line 17 =

Article ID: 256220

Article Last Modified on 10/2/2003

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APPLIES TO


 * Microsoft Commercial Internet System 2.5

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This article was previously published under Q256220



SYMPTOMS
When you attach a file to an e-mail message using the Microsoft Commercial Internet System (MCIS) 2.5 HTML Mail Interface (HMI), the following error message occurs:

error '8000ffff'

Catastrophic failure

/email/attachment.asp, line 17



CAUSE
This error message can occur if the HMI application directory has been changed from the default location. For example, if the HMI e-mail directory is mapped to another Web site or virtual directory and HMI is browsed using that URL address, when you attach a file to your e-mail message, the attempt fails and the error message occurs.

This behavior is by design.



RESOLUTION
Make sure that HMI is in the default location http:/ /email, and do not map it to another Web site or directory.



WORKAROUND
If you want to use a different entry point, redirect from the page that is called. To do this, use a VBScript-code snippet similar to the following: <% Response.Redirect "http:// /email" %>

Keywords: kbprb KB256220

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