Microsoft KB Archive/196473

= OLEXP: New IMAP Folders Do Not Appear in Outlook Express =

Article ID: 196473

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0

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This article was previously published under Q196473



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
If you add or delete an Internet Message Access Protocol (IMAP) folder using an e-mail client other than Outlook Express, the folder change may not appear in Outlook Express.



CAUSE
Outlook Express does not synchronize its folder list with the list of folders on an IMAP server each time it is started. You must manually perform this synchronization.



RESOLUTION
To manually synchronize the Outlook Express folder list with the folder list on an IMAP server:

Outlook Express 4.0, 4.01

 * 1) Right-click the IMAP server node in the folder list.
 * 2) Click Refresh Folder List.

Outlook Express 5

 * 1) Click the IMAP server node in the folder list.
 * 2) Click IMAP Folders.
 * 3) Click Reset List.
 * 4) Click the folder name in the folder list, and then click Show.
 * 5) Click OK.

Keywords: kbui kbprb KB196473

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