Microsoft KB Archive/298802

= OFFXP: Error Message When You Use Custom Installation Wizard with Non-Enterprise Edition =

Article ID: 298802

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Developer Edition

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This article was previously published under Q298802



SYMPTOMS
When you attempt to use the Custom Installation Wizard (CIW) with a non-Enterprise (Retail) edition of Office XP, you receive the following error message:

The Office Custom installation Wizard cannot use this MSI. See the Office Resource Kit website at http://www.microsoft.com/office/ork for more information about this wizard and the MSIs it is allowed to use.



CAUSE
The Custom Installation Wizard from the Microsoft Office XP Resource Kit can only be used with Windows Installer packages (.msi) that come from Enterprise editions of Office XP.



RESOLUTION
To resolve this issue, create a transform with the Custom Installation Wizard for Office XP. To do this, use an .msi file from an Enterprise edition of Office XP.



MORE INFORMATION
For additional information about Enterprise editions of Office, click the article number below to view the article in the Microsoft Knowledge Base:

290134 HOW TO: Determine Whether You Have a Retail or Enterprise Edition of Office XP

