Microsoft KB Archive/267562

= E-Mail Attachments Cannot Be Stored After You Change CompactFlash Storage Card =

Article ID: 267562

Article Last Modified on 1/30/2006

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APPLIES TO


 * Microsoft Windows Pocket PC with Windows CE 3.0

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This article was previously published under Q267562



SYMPTOMS
If you replace a CompactFlash storage card on a Microsoft Windows Pocket PC without previously clearing the Pocket Inbox check box on the Windows Pocket PC, e-mail attachment files cannot be stored.



WORKAROUND
To work around this behavior, you must &quot;hard reset&quot; your Windows Pocket PC. The hard reset procedure can restore your CompactFlash storage card's ability to save attachments. You must check the documentation from the manufacturer of your Windows Pocket PC and the CompactFlash card to guide you through the hard reset procedure.



MORE INFORMATION
To create a CompactFlash storage card attachment folder, follow these steps:


 * 1) In Pocket Inbox, on the Tools menu, click Options.
 * 2) Click the Storage tab.
 * 3) If a CompactFlash storage card is in your Windows Pocket PC slot, click to select the store attachments on storage card check box.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbhardware kbprb KB267562

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