Microsoft KB Archive/263389

= SMS: Upgrading Multiple-User SMS 1.2 Clients Running Windows NT 3.51 =

Article ID: 263389

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q263389



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
If a Microsoft Windows NT 3.51-based computer is used by multiple users, multiple profiles are defined on that computer. If you upgrade the computer from Systems Management Server (SMS) 1.2 SP4 to SMS 2.0 SP2, some SMS 1.2 client items might remain in the user profiles. For example, a profile might retain the SMS 1.2 SP4 Client program group, or a &quot;Cannot find file Smsrun32.exe&quot; error message might appear during logon. These problems occur only on computers that are running Windows NT 3.51.



WORKAROUND
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To remove the SMS Client program group, start Program Manager and delete the Client program group.

To prevent the &quot;Cannot find file Smsrun32.exe&quot; error message, use Registry Editor (Regedt32.exe) to open the HKEY_CURRENT_USER hive. In the HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows\Load key, delete the Smsrun32.exe value. You must repeat this method for each user.

Additional query words: prodsms

Keywords: kbnofix kbprb kbsms200presp3 KB263389

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