Microsoft KB Archive/813151

= FIX: Web Log Import May Fail Without an Error Message When the Data Warehouse Contains Many Web Sites =

Article ID: 813151

Article Last Modified on 10/5/2005

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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SYMPTOMS
When you use the Commerce Server 2002 Log Import Task to import Web logs to a Data Warehouse that contains a many Web sites, the import may fail. However, you do not receive an error message.



CAUSE
Commerce Server internally assigns the TaskID to each Log Import task. This problem occurs when there are many Web sites in the Data Warehouse because the value of the TaskID that Commerce Server assigns is very high.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name 17-Jan-2003 23:16  4.5.3020.0  1,126,674  Cdtstasks.dll



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbcommserv2002sp2fix KB813151

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