Microsoft KB Archive/194625

= Err Msg: An Internal Error Occurred in the Windows Internet... =

Article ID: 194625

Article Last Modified on 2/23/2004

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q194625



SYMPTOMS
When you use a dial-up connection to browse the Internet, you may receive the following error message:

Internet Explorer cannot open the Internet site http://.

An internal error occurred in the Windows Internet Extensions.



CAUSE
This behavior can occur if the AFD Networking Support Environment (Afd.sys) is disabled or has not started properly.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) In Control Panel, double-click Devices.
 * 3) Click AFD Networking Support Environment.
 * 4) Click Startup.
 * 5) Click Automatic, and then click OK.
 * 6) Click Close, and then shut down and restart the computer.
 * 7) In Control Panel, double-click Devices. Verify that the AFD Networking Support Environment is started.

Keywords: kberrmsg kbenv kbprb KB194625

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