Microsoft KB Archive/827252

= Received headers may be missing from the header area of e-mail messages in Exchange 2000 Server =

Article ID: 827252

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you view the Received header area of an e-mail message that you expect to contain more than one block of Received headers, you cannot see all the Received headers.



CAUSE
This problem may occur if the message has been routed through the IMAIL component of your Microsoft Exchange 2000 Server computer. IMAIL is a component of the information store that facilitates conversion of messages between Internet and MAPI storage formats.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

     Date         Time   Version            Size    File name --  15-Oct-2003  06:31  6.0.6521.0      3,915,776  Cdoex.dll 15-Oct-2003 06:25  6.0.6521.0        851,968  Davex.dll 15-Oct-2003 06:25  6.0.6521.0         53,248  Davexpc.dll 15-Oct-2003 06:22  6.0.6521.0        131,072  Drviis.dll 15-Oct-2003 06:22  6.0.6521.0        577,536  Dsaccess.dll 15-Oct-2003 05:33  6.0.6521.0        184,320  Dscmsg.dll 15-Oct-2003 05:33  6.0.6521.0        962,560  Emsmdb32.dll 15-Oct-2003 06:25  6.0.6521.0      2,179,072  Ese.dll 15-Oct-2003 06:25  6.0.6521.0         40,960  Eseperf.dll 08-Sep-2003 09:18                      6,991  Eseperf.hxx 15-Oct-2003 06:25                    391,634  Eseperf.ini 15-Oct-2003 06:31  6.0.6521.0      3,575,808  Excdo.dll 15-Oct-2003 06:22  6.0.6521.0        262,144  Exmime.dll 15-Oct-2003 06:25  6.0.6521.0        143,360  Exodbesh.dll 15-Oct-2003 06:25  6.0.6521.0         57,344  Exodbpc.dll 15-Oct-2003 06:25  6.0.6521.0        200,704  Exodbprx.dll 15-Oct-2003 06:25  6.0.6521.0      2,179,072  Exoledb.dll 15-Oct-2003 06:20  6.0.6521.0         81,920  Exosal.dll 15-Oct-2003 06:25  6.0.6521.0        307,200  Exprox.dll 15-Oct-2003 05:36  6.0.6521.0        143,360  Exschema.exe 15-Oct-2003 06:25  6.0.6521.0        315,392  Exsmtp.dll 15-Oct-2003 05:38  6.0.6521.0        675,840  Exwform.dll 15-Oct-2003 06:23  6.0.6521.0         40,960  Jcb.dll 15-Oct-2003 05:13  6.0.6521.0         49,152  Mdbevent.dll 15-Oct-2003 05:30  6.0.6521.0      2,285,568  Mdbmsg.dll 15-Oct-2003 05:15  6.0.6521.0         32,768  Mdbrole.dll 15-Oct-2003 06:23  6.0.6521.0         24,576  Mdbtask.dll 15-Oct-2003 06:19  6.0.6521.0         94,208  Peexch50.dll 15-Oct-2003 06:20  6.0.6521.0        397,312  Phatcat.dll 15-Oct-2003 06:23  6.0.6521.0        532,480  Reapi.dll 15-Oct-2003 06:25  6.0.6521.0        311,296  Resvc.dll 15-Oct-2003 06:21  6.0.6521.0      4,657,152  Store.exe 15-Oct-2003 05:38  6.0.6521.0      3,735,552  Wmtemplates.dll Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB827252

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