Microsoft KB Archive/890954

= You receive a &quot;0xc00d2711 (NS_E_DRM_INVALID_APPLICATION)&quot; error message when you try to play a media file in Microsoft Windows Media Player 7.1 =

Article ID: 890954

Article Last Modified on 4/25/2006

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APPLIES TO


 * Microsoft Windows Media Player 7.1

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SYMPTOMS
When you try to play a media file in Microsoft Windows Media Player 7.1, the file does not play, and you receive the following error message:

0xc00d2711 (NS_E_DRM_INVALID_APPLICATION)

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CAUSE
This issue may occur when the following conditions are true:
 * The file that you are trying to play is a protected file that requires digital rights management (DRM) individualization 2.5.
 * You are using Windows Media Player 7.1 on a Microsoft Windows 2000-based computer.

Windows Media Player 7.1 on a Microsoft Windows 2000-based computer does not support DRM individualization 2.5.



RESOLUTION
To resolve this issue, upgrade to Windows Media Player 9 or a later version.

For information about how to obtain and install the latest version of Windows Media Payer, visit the following Microsoft Web site: http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx



MORE INFORMATION
Individualization is a process that updates the DRM security components of your media player. If a new version of DRM individualization is available, Windows Media Player will display an option to update to the newer version. Windows Media Player 7.1 continues to play back content using DRM individualization 2.4. However, content providers may require that your player has the updated DRM individualization components installed before you can buy or download additional content from them, regardless of whether the content requires DRM individualization 2.5.

Keywords: kbtshoot kbprb KB890954

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