Microsoft KB Archive/211876

= WD2000: REF Field Becomes Text When Converting from Word 2000 to Word for Mac 5.x =

Article ID: 211876

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211876





SYMPTOMS
If you save a Microsoft Word 2000 document that contains a REF field in Microsoft Word for Macintosh 5.x format, the REF field is converted to text.

For example, if your Word 2000 document contains the following field

{Ref test}

where test is a bookmark, and you open the document in Word for Mac, the field looks like this:

test



CAUSE
This behavior occurs because Word for Mac does not support bookmarks.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you can't find a component that you need, and the Microsoft Windows installer doesn't automatically install it, you can install the component yourself. If you originally installed Word or Office from a network file server or from a shared folder, run that copy of the Setup program. To do so, follow these steps:
 * 1) Close all programs.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click the Add/Remove Programs icon.
 * 4) Do one of the following:
 * 5) * If you installed Word by using the Office Setup 2000 program, click Microsoft Office 2000 on the Install/Uninstall tab, and then click Add/Remove.
 * 6) * If you installed Word as an individual program, click Microsoft Word on the Install/Uninstall tab, and then click Add/Remove.
 * 7) Follow the instructions on the screen.

NOTE: If you installed Word from a CD-ROM, and you have mapped your CD-ROM drive to a new drive letter since you originally installed Word, run Setup again from the CD-ROM. If you are running any Word files from the CD-ROM, you must uninstall Word, and then install Word again from the CD-ROM.

