Microsoft KB Archive/815142

= ACC2000: Cannot Open Database Error Message When Accessibility Options Are Being Used =

Article ID: 815142

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Access 2000 Standard Edition

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SYMPTOMS
When you try to open a Microsoft Access database, you may receive an error message similar to the following:

The Microsoft Jet database engine cannot open the file. It is already opened exclusively by another user, or you need permission to view its data.

This problem may occur when you are also using any of the Windows Accessibility Options.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Global version of this fix should have the following file attributes or later:   Date         Time         Size    File name ---  12-Mar-2003  07:20     1,537,536  Msaccess.msp 12-Mar-2003 07:44     1,568,256  Msaccessop.msp (Client Patch) 12-Mar-2003 08:04     2,408,448  Msaccessff.msp (Full File Patch) After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  07-Mar-2003  00:10  9.0.0.7506      4,485,173  Msaccess.exe This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of Office 2000 Service Pack 3

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kb3HR1

Keywords: kbbug kbfix kboffice2000presp4fix kbqfe kbprb kbofficexppresp3fix kbhotfixserver KB815142

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