Microsoft KB Archive/822038

= Cluster Node System Performance Is Slow or Unresponsive and Does Not Fail Over to the Other Node =

Article ID: 822038

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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SYMPTOMS
On a Windows NT 4.0-based server cluster, a node that houses the Microsoft SQL Server database may experience slow system performance or become unresponsive, and you may receive program memory error messages. The problem node does not fail over to another node in the cluster until you take this node offline and force a failover.



CAUSE
This problem may occur if there is a private byte memory leak in the Cluster service (Clussvc.exe).



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date        Time     Version          Size   File name ---  04-Jun-2003 05:42    4.0.1381.7219   345,872 Rpcrt4.dll Note Because of file dependencies, this hotfix requires Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MSCS

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug KB822038

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