Microsoft KB Archive/266530

= Encarta: How to Use the Repair Feature in Encarta =

Article ID: 266530

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Africana Third Edition
 * Microsoft Encarta Encyclopedia 2002 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2002 Standard Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Reference Library 2002
 * Microsoft Encarta Reference Suite 2001
 * Microsoft Encarta World English Dictionary 2001

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This article was previously published under Q266530



SUMMARY
This article describes how to use the repair feature that is included with the programs listed at the beginning of this article.



MORE INFORMATION
The repair feature can resolve many Microsoft Encarta installation issues.

If you are experiencing problems with Encarta, Microsoft recommends that you attempt to use the repair feature before you uninstall and reinstall the Encarta program.

To use the repair feature:  Close all programs that are running on your computer. To do this, follow these steps.  Close all running programs that show up in your taskbar. Press CTRL+ALT+DELETE. This will open the Close Program window. Highlight each program that needs to be closed. Click End Task to close every task except Explorer and Systray (which are components of Windows 95/98/ME). Repeat steps b-c until all unnecessary tasks have closed.</ol> </li> Click Start, point to Settings, and then click Control Panel.</li> Double-click Add/Remove Programs.</li> Click the Microsoft Encarta program that you want to repair, and then click Add/Remove.</li> Click Next.</li> Click Repair, and then click Next.</li> Click Install.</li> Follow the instructions on the screen, and then restart the computer.</li></ol>

Additional query words: multi multi-media media mm ea ers ewed

Keywords: kbenv kbhowto kbsetup KB266530

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