Microsoft KB Archive/922042

= FIX: Windows Media Player 10 may unexpectedly close when you try to view the license information for WMDRM-protected content =

Article ID: 922042

Article Last Modified on 2/7/2007

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APPLIES TO


 * Windows Media Format 9.5 Software Development Kit x64 Edition
 * Microsoft Windows Media Player 10

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SYMPTOMS
Consider the following scenario. You play back Windows Media Digital Rights Management (WMDRM)-protected content in Microsoft Windows Media Player 10. You try to view the license information for the content. In this scenario, Windows Media Player 10 may unexpectedly close.



CAUSE
This problem occurs because the delivered license was malformed.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:

Download the WindowsMedia10-KB922042-x86-INTL.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

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The English version of this hotifx has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbfix KB922042

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