Microsoft KB Archive/939102

= You may experience performance issues when you type any text in an Outlook 2003 e-mail message after you install security update 931768 (MS07-027) =

Article ID: 939102

Article Last Modified on 7/5/2007

-

APPLIES TO


 * Microsoft Office Outlook 2003

-



SYMPTOMS
After you install security update 931768 (MS07-027), you may experience performance issues when you perform the following actions:
 * You type any text in a Microsoft Office Outlook 2003 e-mail message. For example, the characters appear slowly after you type.
 * You open an e-mail message.
 * You view an e-mail message in the Reading pane.



CAUSE
This issue may occur if the following conditions are true:
 * The e-mail message is in HTML format.
 * You have lots of entries in the Restricted Sites list in Internet Explorer.

Note This condition can occur if you install some third-party tools such as Spybot, IE-Spyad, or SpywareBlaster.



WORKAROUND
To work around this issue, use one of the following methods:
 * Use Rich Text format when you compose an e-mail message.
 * In Outlook 2003, click Options on the Tools menu.
 * Click the Mail Format tab, click to select the Use Microsoft Office Word 2003 to edit e-mail messages check box, and then click OK.
 * When you compose the e-mail message, click Rich Text in the Message format list.
 * Disable the third-party tools, or manually remove the registry entries from the Restricted Sites zone in Internet Explorer.

For more information about third-party tool solutions, contact the manufacturer of the tool.

