Microsoft KB Archive/304018

= Windows NT 4.0 Terminal Server Logon Failure When a Primary Domain Controller Is Unavailable =

Article ID: 304018

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q304018



SYMPTOMS
When you start a program on a Windows NT 4.0 Terminal Server client during logon and the primary domain controller is not available, the program does not start.



CAUSE
The problem can occur because the call to the domain controller is passing an argument that requires a primary domain controller to be present.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Version         Size     File name     Platform --  02-May-01  4.0.1381.33474  344,848  Rpcrt4.dll    Intel 08-Mar-01 4.0.1381.33478  226,064  Winlogon.exe  Intel NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbnetwork kbqfe KB304018

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