Microsoft KB Archive/888808

= You may not be able to update cached printer forms when you log on as a non-administrative user on a computer that is running Windows 2000 with Service Pack 3 or with Service Pack 4 =

Article ID: 888808

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 4
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
If you are using a computer that is running Microsoft Windows 2000 with Service Pack 3 (SP3) or with Service Pack 4 (SP4), and you log on as a non-administrative user, you may not be able to update cached printer forms.

Windows 2000-based client computers can cache printer forms for remote print servers in the registry. When an administrator updates printer forms on the server, the changes are sent to the corresponding cached printer forms on the client computer. If you have administrative credentials for the client computer, you can update the cached printer forms.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 SP3 or Windows 2000 SP4.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  17-Jun-2004  23:05  5.0.2195.6951      46,352  Basesrv.dll 21-Sep-2003 00:45  5.0.2195.6824     236,304  Cmd.exe 08-Nov-2004 05:50  0.2.0.1           138,000  Faxui.dll 08-Nov-2004 05:50  5.0.2195.6988     231,696  Gdi32.dll 17-Jun-2004 23:05  5.0.2195.6946     712,464  Kernel32.dll 08-Nov-2004 05:50  5.0.2195.6997     257,296  Localspl.dll 08-Nov-2004 05:50  5.0.2195.6988      37,136  Mf3216.dll 24-Mar-2004 02:17  5.0.2195.6824      54,544  Mpr.dll 17-Jun-2004 23:05  5.0.2195.6928     335,120  Msgina.dll 24-Mar-2004 02:17  5.0.2195.6892      90,264  Rdpwd.sys 30-Oct-2004 07:07  5.0.2195.6994   6,140,416  Sp3res.dll 08-Nov-2004 05:50  5.0.2195.6938      80,144  Spoolss.dll 24-Mar-2004 02:17  5.0.2195.6897     403,216  User32.dll 05-Aug-2003 22:14  5.0.2195.6794     385,808  Userenv.dll 10-Aug-2004 03:51  5.0.2195.6966   1,632,624  Win32k.sys 19-Jun-2003 20:05  5.0.2195.6681      97,040  Win32spl.dll 24-Aug-2004 22:59  5.0.2195.6970     182,544  Winlogon.exe 17-Jun-2004 23:05  5.0.2195.6946     244,496  Winsrv.dll 17-Jun-2004 23:05  5.0.2195.6946     712,464  Kernel32.dll 10-Aug-2004 03:51  5.0.2195.6966   1,632,624  Win32k.sys 17-Jun-2004 23:05  5.0.2195.6946     244,496  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This hotfix must be applied on the client computer.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB888808

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