Microsoft KB Archive/179155

= Err Msg: Error 5 Copying %systemroot%\SmallBiz\Clients\... =

Article ID: 179155

Article Last Modified on 11/10/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0

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This article was previously published under Q179155



SYMPTOMS
When you run the Computer Setup Wizard and files are being copied, you may receive the following error message:

Error 5 copying

%systemroot%\SmallBiz\Clients\Response\%machinename%\sbs.prf to %systemroot%\Users Shared Folders\%Username%\sbs.prf



CAUSE
This error can occur for either of the following reasons:
 * The current installation of Small Business Server was installed over a beta version. When you check the permissions for the folders listed above, Account Unknown is listed three times.
 * Setup was halted before it completed copying files from Disk 2 (the clients CD-ROM). This results in an incomplete folder structure, and keeps the Computer Setup Wizard from completing.



RESOLUTION
To resolve this issue, use the appropriate method:

Installed Over a Beta Installation
If the current installation of Small Business Server was installed over a beta version, use the following steps:
 * 1) Check the permissions for the folders listed earlier in this article, and then remove "Account Unknown" from the permissions list.
 * 2) Add Administrators, System, and the User Account with Full Control in the %username% folder.
 * 3) Add only Administrators and System - Full Control for the Response folder.

Setup Halted Before Files Were Copied
If Setup was halted before it completed copying files from Disk 2, use the following steps:
 * 1) Run Samsetup.exe again, and then copy the client files to the server.
 * 2) Complete the Computer Setup Wizard by following the instructions on the screen.

Additional query words: sbs smallbiz SAM beta

Keywords: kberrmsg kbsetup kbprb KB179155

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