Microsoft KB Archive/303196

= Visio2002: List of Visio Network Center Error Messages and Possible Causes =

PSS ID Number: 303196

Article Last Modified on 4/9/2002

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The information in this article applies to:


 * Microsoft Visio Network Central
 * Microsoft Visio Network Equipment Online

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This article was previously published under Q303196



SUMMARY
This article contains a list of the error messages that you may receive when you connect to the Microsoft Visio Network Center, and their associated reasons or causes.

NOTE: Although the error code information in this article can help you diagnose your issue, a number of problems can cause a single error message. Thus, the information in this article is only the first step towards troubleshooting what may be causing the problem.



MORE INFORMATION
The following list contains error codes that you may receive when you use Visio Network Center online: Error Message                           Type             Reasons --  --   - Subscription Cannot Be Authorized        Authentication   No Internet We're sorry, but your subscription      Failure due to   connection when cannot be authorized at this time       no Internet      attempting to because no internet connection exists. connection      authenticate. Check to make sure you are connected to the internet, then reattempt your request.

Subscription Cannot Be Authorized       Authentication   The We're sorry but your subscription       failure          authentication cannot be authorized at this time. server is For further assistance, please contact                   reachable, but technical support at Microsoft                           credentials Network Equipment Shapes. cannot be                                                         validated. No Internet Connection Exists           No Internet      No Internet Check to make sure you are              connection       connection is connected to the internet, then                           available. reattempt your request

A Connection Cannot Be Made At          Unable to        Authentication This Time                               contact server   server is not A connection to Network Center                           reachable. cannot be made at this time, please try your connection again at a later                     Web application time. (asp) server is                                                         not reachable.

File download server is not reachable.

Not authenticated for file server download. This may occur if the improper credentials are passed to the client for file download.

Request Cannot Be Successfully          Default          An error occurred Completed                               Unexpected       when calling a We're sorry, but your request            Server error     method on an EeC cannot be completed at this                              component. time. Please try again later. Any other unexpected error occurred during the execution of                                                          the Active Server Page.

Request Cannot Be Successfully          Transient-       An unknown error Completed                               Server error     occurred on the We're sorry, but your request                            server. cannot be completed at this time. Please try again later. Database timeout error. An error occurred during the execution of                                                          the Active Server Page. File Download Not Successfully          Download         A download was Completed                               interrupted      initiated We're sorry, but you file download      or unsuccessful  successfully, but cannot be successfully completed                         was unable to at this time. Please try your                            complete. request again later.

Out Of Local Disk Space                 Not enough       More shapes The file download cannot be             storage          are matched by a completed successfully due to the        available on     find shape than lack of disk space on the local         the local        can be returned. device. Please free some disk space,    drive or more    VNE currently has then re-attempt this request. than 1,000      a limit of 1,000 shapes would    shapes returned match the query in a query. An Unexpected Error Has Occurred        Error Client     An error has An unexpected error has occurred. Components      occurred with the Make sure the software has been                          client code. correctly installed. For further assistance contact technical support                     Unable to create at Microsoft Network Equipment Shapes                    any Client side API.

Registry corruption.

Any unknown client side error.

Additional query words: netc error message provent vent

Keywords: kbinfo KB303196

Technology: kbVisioSearch kbZNotKeyword3

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