Microsoft KB Archive/199407

= ACC97: Large Bitmap with Same Name as DB Crashes on Windows NT =

Article ID: 199407

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition
 * Microsoft Office 97 Developer Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q199407





SYMPTOMS
On Microsoft Windows NT 4.0 Service Pack 3 (SP3), if you try to open a Microsoft Access 97 database from a folder that also contains a large bitmap with the same name as that database, you may receive a fatal error.

On Microsoft Windows NT 4.0 Workstation SP3, you see a blue screen with the following STOP error message:

STOP: 0x0000001A (00041284, 0x00A80000, 0x00000000, 0xc0502000)

Then, you must restart the computer.

NOTE: The first parameter in this case will always be 00041284. The other parameters will vary, depending on the system configuration.

On Microsoft Windows NT 4.0 Server Service Pack 3 (SP3), you may see the STOP error message or the system may stop responding (hang). In either case, you must restart the computer.

NOTE: This error is more likely to occur if the bitmap is over 1.5 megabytes (MB) in size.

NOTE: This problem does not occur in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows 2000.



RESOLUTION
To resolve this issue, do one of the following:  Move the bitmap to another folder or rename it so that it does not exactly match the database name.

-or- Upgrade to Microsoft Windows NT Service Pack 4 (SP4) or later.

For information on obtaining the latest Windows NT 4.0 service pack, please visit the following Microsoft Web site:

http://www.microsoft.com/Windows/ServicePacks/

-or-

See to the following article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack





STATUS
Microsoft has confirmed that this is a problem in Microsoft Access 97.



Steps to Reproduce Problem
WARNING: Following these steps will cause a general protection fault on your computer. Make sure you save and close any open work on your computer before following these steps.


 * 1) In Microsoft Windows NT Service Pack 3 (SP3), open Windows Explorer, and create a folder called Test.
 * 2) In Access 97, create a new database called TestDB.mdb in the Test folder.
 * 3) Close Access 97.
 * 4) Press the PRINT SCREEN key to make a copy of your computer screen.
 * 5) Open Microsoft Paint and click Paste on the Edit menu.

Note that you receive the message, "The image in the clipboard is too large for the bitmap."
 * 1) Click Yes.
 * 2) Save the new bitmap as TestDB.bmp in the Test folder and close Microsoft Paint.
 * 3) In Windows NT Explorer, open the Test folder and double-click TestDB.mdb.

Note that you either receive a blue screen with a STOP error or the system may hang.

Additional query words: pra ipf dump stack

Keywords: kbbug kbpending KB199407

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