Microsoft KB Archive/813181

= Error message in Mfc42.dll appears when starting, and Internet Explorer exits =

Article ID: 813181

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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SYMPTOMS
When you try to start Microsoft Internet Explorer, one of the following error messages may appear, and Internet Explorer exits:   Microsoft Windows XP

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

To see the data that the error report contains, click click here in the error message box. You then see error signature information that may be similar to:   AppName        AppVer        ModName        ModVer        Offset ---  Iexplore.exe   6.0.2600.0    Mfc42.dll      6.0.8665.0    018f:5f45bf55  Microsoft Windows Millennium Edition and Microsoft Windows 98

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following information:

Iexplore.exe caused an invalid page fault in Mfc42.dll at 0177:6c3cbf55.

Note The actual memory address may vary. Microsoft Windows 2000

Iexplore.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.

To view the error log in Microsoft Windows 2000, follow these steps:  Click Start, point to Search, and then click For Files or Folders. In the Search for files or folders named box, type Drwtsn32.log . Click Search Now. Right-click the file, and then click Open.

By default, the Drwtsn32.log file is located in the following folder:

C:\Documents and Settings\All Users\Documents\DrWatson

</li></ol> </li> Microsoft Windows NT 4.0

An application error has occurred and an application error log is being generated.

Mfc42.dll

Exception: access violation (address, address: )

</li></ul>

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CAUSE
This problem may occur when the Xupiter program is installed.

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RESOLUTION
To resolve this problem, disable third-party browser extensions. To do this, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
 * 1) Click Start, click Control Panel, and then double-click Internet Options.
 * 2) On the Advanced tab, disable third-party browser extensions.
 * 3) Restart the computer.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: browserwise

Keywords: kbprb KB813181

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