Microsoft KB Archive/923576

= An e-mail signature is not available in Outlook 2007 if the signature file is saved with an .html file name extension =

Article ID: 923576

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SYMPTOMS
You create an .html file that contains the signature that you want to use when you create, forward, or reply to an e-mail message in Microsoft Office Outlook 2007. When you try to add the signature to an e-mail message, the signature is not available in Outlook 2007.



CAUSE
This issue occurs because Outlook 2007 does not support a signature file that is saved with the .html file name extension.



RESOLUTION
To resolve this issue, rename the .html file name extension to .htm.

For example, if your reply signature file is named Reply Signature.html, rename the file to Reply Signature.htm.

Note Signature files for e-mail messages are saved in the following folder:

C:\Documents and Settings\ \Application Data\Microsoft\Signatures

The  placeholder references the user name that you use to log on to the computer.

Additional query words: outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12

Keywords: kbemail kbtshoot kbexpertisebeginner kbprb KB923576

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