Microsoft KB Archive/259590

= NTBackup Does Not Log Files from Exchange Server Database Backup and Restore Operation =

Article ID: 259590

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q259590



SYMPTOMS
NTBackup currently does not log files as being either backed up or restored for a Microsoft Exchange Server database backup and restore operation.

The expected behavior is that NTBackup should be incrementing the file count for files backed up and restored, and these file names should also be included in the log file that NTBackup generates.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date      Time       Version        Size        File name 01/25/00 8:12:56pm  5.0.2195.1057  1,161,488   Ntbackup.exe



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB259590

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