Microsoft KB Archive/906030

= Error message when you deploy the Sybari Enterprise Manager or Microsoft Antigen Enterprise Manager Deployment Agent on a remote server: &quot;Failed to Deploy the Agent. Reason: Access is Denied – error creating the deployment Agent on server&quot; =

Article ID: 906030

Article Last Modified on 8/31/2007

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APPLIES TO


 * Sybari Antigen 8.0 for Microsoft Exchange
 * Sybari Antigen 8.0 for IM
 * Sybari Antigen 8.0 for Microsoft SharePoint Portal Server
 * Sybari Antigen 8.0 for SMTP Gateways
 * Microsoft Antigen Enterprise Manager 9.0
 * Microsoft Antigen for Exchange
 * Microsoft Antigen for SMTP Gateways
 * Sybari Enterprise Manager 1.1

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SYMPTOMS
When you deploy the Sybari Enterprise Manager (SEM) or Microsoft Antigen Enterprise Manager (AEM) Deployment Agent on a remote server, you receive the following error message:

Failed to Deploy the Agent. Reason: Access is Denied – error creating the deploymentAgent on server.

Additionally, the following error may be logged in the event log of a server that is monitored by SEM/AEM:

Error “Access is denied” creating notifier on “[  ]&quot;



CAUSE
This issue may occur if you installed Microsoft Windows Server 2003 Service Pack 1 (SP1) on a remote agent on the target server. Windows Server 2003 SP1 has increased security requirements.



RESOLUTION
To resolve this issue, follow these steps on both the target (managed) server and the SEM/AEM server:
 * 1) Click Start, click Control Panel, and then double-click Administrative tools.
 * 2) Double-click Component Services.
 * 3) In the left pane, expand Component Services, and then expand Computers.
 * 4) Right-click My Computer, and then click Properties.
 * 5) Click the COM Security tab.
 * 6) Under Launch and Activation Permissions, click Edit Limits.
 * 7) Under Group or user names, click Everyone.
 * 8) Under Permissions for everyone, click to select the Allow check box next to Remote Launch. Then, click to select the Allow check box next to Remote Activation.



MORE INFORMATION
If you previously installed the SEM/AEM Deployment Agent on a remote server, you may have to uninstall the SEM/AEM Deployment Agent by using &quot;Add or Remove Programs&quot; and then reinstall the SEM/AEM Deployment Agent. The SEM/AEM Deployment Agent may not have been completely installed during the previous installation attempt.

Keywords: kbhowto kbtshoot kbprb KB906030

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