Microsoft KB Archive/207765

= OL2000: (IMO) Font & Paragraph Buttons Are Not Available =

Article ID: 207765

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q207765



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When creating an Auto Signature with the Signature Picker, the Font and Paragraph buttons are not available.



CAUSE
The default Message format is set to Plain Text.



RESOLUTION
Change the Message format to Microsoft Outlook Rich Text or HTML.



MORE INFORMATION
The Internet Mail Only version of Outlook has the message format set to Plain Text by default. Since Plain Text does not include character formatting these options are disabled in the Signature Picker tool. To send a message with a formatted signature you need to change the default message format. To change the message format use the following steps:


 * 1) On the Tools menu, click Options.
 * 2) On the Mail Format tab, click to select HTML or Microsoft Outlook Rich Text.
 * 3) Click Apply and OK to close the window.

If Word is your e-mail editor, see the article in the "References" section for instructions on how to create an Auto Signature.

