Microsoft KB Archive/299847

= Error message may be displayed when a Windows 2000-based client requests a smart card certificate from a Windows Server 2003 certification authority =

Article ID: 299847

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q299847



SYMPTOMS
On a Windows 2000-based client computer, when you request a smart card certificate from a Windows Server 2003 certification authority (CA), your request may be unsuccessful and you may receive the following error message:

An error occurred while creating the certificate request. Please verify that your cryptographic service provider (CSP) supports any settings you have made and that your input is valid.

Suggested cause:

The CSP you chose has been unable to process the request. Try a different CSP.

Error: 0x80090020 - NTE_FAIL



CAUSE
This problem can occur when you use a Windows 2000-based client that does not have Service Pack 2 (SP2) or later installed.



RESOLUTION
This problem was corrected in Windows 2000 Service Pack 2.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: smartcard CSP gemsafe schlumberger certificate certification authority authentication

Keywords: kbenv kbprb KB299847

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