Microsoft KB Archive/889080

= FIX: Messages that are lost because of an unexpected failure are not reported in BizTalk Server =

Article ID: 889080

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Adapter 2.0 for mySAP Business Suite, when used with:
 * Microsoft BizTalk Server 2004 Standard Edition

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SYMPTOMS
When an unexpected failure, such as a power outage, occurs when Microsoft BizTalk Adapter 2.0 for mySAP Business Suite is receiving Intermediate Document (IDOC) messages from the SAP system, messages may be lost. However, you do not receive any error messages from BizTalk Server or from the SAP system.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time    Version      Size     File name 08-Nov-2004 20:50   2.0.321.0    57,344   Sapreceiver.dll Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbbug kbhotfixserver kbqfe KB889080

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