Microsoft KB Archive/280083

= SMS: Collections May Be Missing, Empty, or Partially Empty When Replicated to Child Sites =

Article ID: 280083

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q280083



SYMPTOMS
In a multiple-tier hierarchy, collections that are created at a parent site may become corrupted during replication to child sites. The result is blank collections or collections with missing rules at the child sites.



CAUSE
This issue occurs most commonly on child primary sites; the issue occurs because .psd files are processed out of chronological order, causing some of the rules to be discarded before the definition that would create the collection is processed. The Makecoll.exe tool from the Resource Kit seems to cause the problem more often than creating a collection through the Administrator console.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
Note that updating the problem collection by using the Administrator console from the parent site may correct the discrepancy, but you may need to repeat this process several times for complete success.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.

Additional query words: prodsms kbsms200preSP3fix

Keywords: kbqfe kbhotfixserver kbbug kbcollections kbfix kbsms200presp4fix kbsoftwaredist KB280083

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