Microsoft KB Archive/280699

= Error 0x8002802B When You Run Commerce Server Business Desk Client =

Article ID: 280699

Article Last Modified on 12/16/2000

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q280699



SYMPTOMS
When you run the Commerce Server Business Desk client, you may receive the following error message:

Error Type:

Active Server Pages (0x8002802B)

An error occurred while creating object 'g_MSCSAdminEventLog'.



CAUSE
During Commerce Server Setup, in the Services Account dialog box, you must specify the Windows user name and password for the following Commerce Server services: List Manager, Direct Mailer, and Predictor. Setup automatically gives these Windows accounts the Log On as a Service right.

In the same dialog box, you must specify an account under which Event Logging will be performed. This account is used in the Commerce Event Logging COM+ package that Setup creates.

This problem occurs because, when you change the password of the account that is used for the Commerce Event Logging COM+ package, you must also change the password in Component Services and restart Internet Information Server (IIS).



RESOLUTION
To change the password in Component Services:  On the Start menu, point to Programs, point to Administrative Tools, and then click Component Services to start the Component Services Microsoft Management Console (MMC). Click to expand the following nodes:  Component Services Computers My Computer COM+ Applications</li> Commerce Event Logging</li></ul>

</li> Right-click Commerce Event Logging, and then click Properties.</li> In the Commerce Event Logging Properties dialog box, on the Identity tab, in the Password list box, type the new password.</li> In the Confirm password list box, type the new password again, and then click OK.</li> At a command prompt, type the following command to restart IIS:

IISRESET

</li></ol>

Additional query words: cs2k comm2k bizdesk plutonium 0x8002802B

Keywords: kbprb kbpending KB280699

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