Microsoft KB Archive/931025

= Error message when you try to deploy or to synchronize policies with a Windows XP SP2-based computer that has the Profile Maker Secondary Service installed: &quot;Profile Maker encountered error 0x800706ba The RPC server is unavailable.&quot; =

Article ID: 931025

Article Last Modified on 1/30/2007

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APPLIES TO


 * Profile Maker Professional 9.0

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SYMPTOMS
When you try to deploy or to synchronize policies with a Microsoft Windows XP Service Pack 2 (SP2) - based computer that has the Profile Maker Secondary Service installed, you receive the following error message:

Profile Maker encountered error 0x800706ba The RPC server is unavailable.



CAUSE
This issue occurs because there is an incompatibility between the Profile Maker Secondary Service and Windows XP SP2. The incompatibility prevents Windows XP SP2 from communicating with the Profile Maker Secondary Service by using the remote procedure call (RPC) service.

Note The Profile Maker client-side extensions can be run on a computer that is running Windows XP SP2 without any error.



WORKAROUND
To work around this issue, do not run Profile Maker Secondary Service on a computer that is running Windows XP SP2.

Keywords: kbtshoot kbexpertiseinter kbprb KB931025

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