Microsoft KB Archive/883974

= Error message: Outlook cannot open the File Name data file until it has been checked for problems =

Article ID: 883974

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Service Pack 2

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SYMPTOMS
When you start Microsoft Outlook 2002 Service Pack 3 (SP3), you receive the following error message:

Outlook cannot open the data file  until it has been checked for problems.



CAUSE
This issue may occur if Outlook was previously shut down incorrectly and you are using a personal folder file (.pst) or an offline folder file (.ost).



RESOLUTION
No action is required. When this message appears, Outlook is checking the files. Outlook opens normally when this check is complete.



MORE INFORMATION
The message in the &quot;Symptoms&quot; section is a new message that is introduced in Outlook 2002 SP3. When the message appears, the check is in process. If you end the Outlook process, this issue is not resolved. The check process must complete before Outlook can open, and the file check does not display a progress status.

Additional query words: Ol2002

Keywords: kbhowto kbprb KB883974

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