Microsoft KB Archive/188211

= OL98: ErrMsg: MAPI32.DLL is Corrupt or the Wrong Version =

Article ID: 188211

Article Last Modified on 7/28/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q188211





SYMPTOMS
When starting Microsoft Outlook 98 for the first time, you may receive the following error message:

Mapi32.dll is corrupt or the wrong version



RESOLUTION
Rename Mapi32.dll, and then run Outlook 98 Setup.



Rename Mapi32.dll

 * 1) Click Start, point to Find, and then click Files or Folders.
 * 2) Type "Mapi32.dll" (without quotation marks) in the Named box.
 * 3) In Look In, click to select My Computer. Click Find Now.
 * 4) With the right mouse button, click to select Mapi32.dll from the list.
 * 5) Click Rename, and type Mapi32.old. Press ENTER to accept the name change.

NOTE: If there are multiple copies of Mapi32.dll, rename them all.

Re-install Outlook

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click to select Microsoft Outlook 98, and then click Add/Remove.
 * 4) Click Rerun Outlook 98 Setup.
 * 5) Click Next on the Outlook 98 Active Setup window.
 * 6) Click to select your installation option and then click Next.
 * 7) Double check your E-mail Service Options and then click Next.
 * 8) Verify the folder to install to and then click Next.

Setup will now replace any missing files with the correct files.

Restart the computer and start Outlook.

Additional query words: 98

Keywords: kbprb KB188211

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