Microsoft KB Archive/196226

= SMS: Site Component Manager May Fail When Polling =

Article ID: 196226

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q196226



SYMPTOMS
In System Management Server 2.0, the Site Component Manager service (similar to the Site Configuration Manager service in System Management Server 1.2) is responsible for installing and removing services and thread components at a Systems Management Server site. By default, the Systems Management Server site and SMS database server are Component servers. However, there may be cases where the Site Component Manager service fails to install theses components.

You may see the following error message in the Sitecomp.log file on the site server:

  Polling multisite component server NCSMSSQL65..

Installing server...        Server's platform type is X86. Server is running Microsoft Windows NT Server 4.0 Service Pack 1. This version of SMS cannot be installed on machines running this operating system. Server installation failed and will be retried in the next polling cycle.



CAUSE
This error message can appear in the Sitecomp.log file if the Systems Management Server site server computer has Windows NT Server 4.0 Service Pack 3 applied, but the computer storing the SMS database does not.



WORKAROUND
To work around this problem, make sure the computer that is storing the SMS database has Windows NT Server 4.0 Service Pack 3 applied.

Additional query words: prodsms sp sp3

Keywords: kbprb KB196226

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