Microsoft KB Archive/325050

= WD2002: The Mail Merge Function Does Not Merge All the Characters in the Data Source =

Article ID: 325050

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q325050



SYMPTOMS
When you use the Mail Merge function in Microsoft Word 2002, some of the extended characters may be lost or replaced with a blank space, such as character code 0172 (the nonbreaking space).



Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Size       File name ---  25-Oct-2002  08:28    5,639,208  Winword_admin.msp 25-Oct-2002 08:07    5,728,836  Winword.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time    Version      Size        File name -  24-Oct-2002  18:44   10.0.4622.0  10,598,984  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Additional query words: kb2hr1

Keywords: kbbug kbfix kbqfe kboffice2000presp3fix kbofficexppresp3fix kbhotfixserver KB325050

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