Microsoft KB Archive/110514

HP LaserJet 4L Prints Hairline Borders Around BorderArt

= HP LaserJet 4L Prints Hairline Borders Around BorderArt =

Q110514
--- The information in this article applies to:

- Microsoft Publisher for Windows, versions 2.0, 2.0a ---

SYMPTOMS

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When you print from Publisher to a Hewlett-Packard (HP) LaserJet 4L printer using version 31.v1.26 of the HP LaserJet 4L printer driver, a small checkerboard border may print around each segment of any BorderArt object on the page.

RESOLUTION

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There are four possible solutions:

1. Change the graphics mode in the printer driver from Raster to  HP-GL/2 by choosing the Printers icon in Control Panel and choosing Setup then Options. (See the More Information section below.)

-or-

2. Use a version of the HP LaserJet 4L driver other than version 31.v1.26.

-or-

3. Check with Hewlett-Packard to see if an updated version of the LaserJet 4L printer driver has been developed that corrects this problem.

-or-

4. Use another printer driver such as the HP LaserJet III.

MORE INFORMATION

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===

To change from Raster mode to HP-GL/2 mode in the printer driver, perform the following steps:

1. Run Control Panel and choose the Printers icon.

2. Select the LaserJet 4L printer driver by clicking it once.

3. Choose the Setup button.

4. Choose the Options button.

5. Change the Graphics Mode to HP-GL/2.

-or-

1. From the File menu in Publisher, choose Print Setup.

2. Select Options.

3. Change the Graphics Mode to HP-GL/2.

STEPS TO REPRODUCE PROBLEM

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1. Create a frame in Publisher.

2. From the Format menu, choose BorderArt.

3. From the BorderArt list, select Creatures...Fish.

4. Print this frame to the Hewlett-Packard LaserJet 4L, using printer driver version 31.v1.26.

5. Observe that each of the individual fish has a rectangular hairline border around it.

Additional query words: 2.0 mspub pub20 pub20a border art lines box 2.00a squares checkers checker board hairline hair line