Microsoft KB Archive/308120

= PIP2001: Duplex Printing Does Not Work as Expected =

Article ID: 308120

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q308120



SYMPTOMS
When you print duplex images in one of the programs listed at the beginning of this article, you may receive the following error message:

You must complete the printer characterization sequence before you can print this project.

This message usually appears after step 3 of the Printing Wizard.



CAUSE
This behavior results from a conflict with the printer driver. It occurs when the following conditions are true:
 * 1) You are using the Minolta-QMS MagiColor 2200 printer.

-and-
 * 1) You print duplex projects.



RESOLUTION
To resolve this issue, use an alternative printer driver. To change the default printer driver, follow these steps:
 * 1) Contact the printer manufacturer to determine which printer driver you can use with your printer.
 * 2) Click Start, point to Settings, and then click Printers.
 * 3) Double-click Add Printer, and then click Next.
 * 4) Click Local printer, and then click Next.
 * 5) Click LPT1 or the next available printer port, and then click Next.
 * 6) Under Manufacturers, click the manufacturer of your printer.
 * 7) Under Printers, click the printer model that the manufacturer instructed you to use, and then click Next.
 * 8) Click Yes to make this printer the default printer, and then click Next.
 * 9) Click No, and then click Finish.

