Microsoft KB Archive/102042

= Wangtek Tape Drives Require Firmware Version 73j or Later =

Article ID: 102042

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q102042



SUMMARY
Wangtek Tape 5525es tape drives require firmware version 73j or later for use with Windows NT. Earlier versions of the firmware failed when tested with Windows NT. For example, firmware version 17G used with NTBackup results in the following error message

BACKUP ERROR

Unable to read the tape in drive 1.

followed by:

TAPE DRIVE ERROR DETECTED

A tape device has been detected, and tape driver started. However, the tape device is not responding.

To upgrade your firmware, call Tecmar Technologies Inc. technical support at (800) 992-9916. Select option 3 to speak with a Support Professional. You will be asked for your assy number.

Additional query words: prodnt 73-J

Keywords: kbhardware KB102042

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