Microsoft KB Archive/86176

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Black May Print as Blue or Magenta on Epson LQ-2550 Printer

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Q86176

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The information in this article applies to:


 * Microsoft Windows 3.1

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SYMPTOMS
When a document is printed from an application running under Microsoft Windows version 3.1 to an Epson LQ-2550 color printer, if the color option is disabled in Control Panel, black may print as blue or magenta.

WORKAROUND
Disable the color option, and then turn the printer off and on again.

STATUS
Microsoft has confirmed this to be a problem in EPSON24.DRV version 1.0. We are researching this problem and will post new information here as it becomes available.

MORE INFORMATION
The LQ-2550, using the EPSON24.DRV version 1.0, can print color from applications such as Windows Paintbrush. If you were printing color and then disable the color option in Control Panel, then print as a standard noncolor printer, black may print out as blue or magenta.

The Epson products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 lq2550

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Issue type :

Technology : kbWin3xSearch kbWin310