Microsoft KB Archive/924459

= Error message when you try to install a 2007 Office program: &quot;Setup is unable to proceed&quot; =

Article ID: 924459

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Professional Plus 2007
 * Microsoft Office Enterprise 2007
 * Microsoft Office Ultimate 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Standard 2007
 * Microsoft Office Home and Student 2007
 * Microsoft Office Basic 2007

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SYMPTOMS
When you try to install a 2007 Microsoft Office program, the program is not installed. Additionally, you receive one of the following error messages, depending on the version of Microsoft Windows that you are running:

Microsoft Windows XP and Microsoft Windows XP Service Pack 1 (SP1)

Setup is unable to proceed due to the following error(s):

To install and use this product on a computer, the computer must run at least Microsoft Windows XP Service Pack 2 (SP2). To install and use this product on a server computer, the server must run at least Microsoft Windows Server 2003 Service Pack 1 (SP1).

Correct the issue(s) listed above and re-run setup.

Microsoft Windows 2000

Error

The specified program requires a newer version of Windows.

Microsoft Windows NT 4.0

Setup.exe - Entry Point Not Found

The procedure entry point  could not be located in the dynamic link library.

Microsoft Windows 98 or Microsoft Windows Millenium Edition

Error Starting Program - A required .DLL file,, was not found.

or

Error The specified program requires a newer version of Windows.



CAUSE
This issue may occur when you try to install a 2007 Office program on a computer that is running any of the following Microsoft Windows operating systems:
 * Microsoft Windows XP Service Pack 1 or earlier versions
 * Microsoft Windows Server 2003 (the original release version)
 * Microsoft Windows 2000 Server
 * Microsoft Windows NT 4.0 or earlier versions
 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition or earlier versions
 * Microsoft Windows 95
 * Any other operating system that is not supported



RESOLUTION
To resolve this issue, install the 2007 Office program on a computer that is running one of the following Microsoft Windows operating systems:
 * Microsoft Windows Vista
 * Microsoft Windows XP Service Pack 2 or later versions
 * Microsoft Windows Server 2003 Service Pack 1 or later versions



MORE INFORMATION
For more information about Windows XP Service Pack 2 or later versions, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

For more information about Windows Server 2003 Service Pack 1 or later versions, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Additional query words: office2007 office2k7 office12 off2007 off2k7 off12

Keywords: kberrmsg kbtshoot kbsetup kbprb kbexpertisebeginner KB924459

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