Microsoft KB Archive/244173

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
Printer redirection does not work on a Windows 2000-based server with Terminal Services enabled. The following event is logged in Event Viewer:

Event ID: 1103

Event Type: Error

Event Source: TermServDevices

Description:

An internal communication error occurred. Redirected printing will no longer function.

Also, the Rdpdr.sys driver is not loaded (look for Terminal Server Device Redirector under System Devices in Device Manager).

RESOLUTION
To resolve this issue, uninstall and then reinstall Terminal Services.

To uninstall:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and then click Add/Remove Windows Components.
 * 3) Click to clear the Terminal Services check box, and then click OK.

To reinstall:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and then click Add/Remove Windows Components.
 * 3) Click to select the Terminal Services check box, and then click OK.

Additional query words:

Keywords : kbenv kbprint

Version : WINDOWS:2000

Platform : WINDOWS

Issue type : kbprb
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