Microsoft KB Archive/217065

= XFOR: MMC Quits Unexpectedly When Accessing Remote Server =

Article ID: 217065

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Commercial Internet System 2.0
 * Microsoft Internet Information Server 4.0

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This article was previously published under Q217065





SYMPTOMS
If you use the Internet Service Manager that is included with Microsoft Internet Information Server (IIS) 4.0 to connect to a remote server, and then attempt to expand the server branch in the left pane or view the properties for the server, the Microsoft Management Console (MMC) may quit unexpectedly or an access violation may occur. Note that you expand the server branch by double-clicking the branch or by clicking the plus sign (+) to the left of the branch.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Mail Server and News Server

The French, German, and Japanese versions of this fix should have the following file attributes or later:

Component: Mail Server and News Server



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB217065

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