Microsoft KB Archive/259580

= Dial-Up Connection Is Dropped When You Stop RRAS =

Article ID: 259580

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft BackOffice Server 2000
 * Microsoft Small Business Server 2000 Standard Edition

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This article was previously published under Q259580





SYMPTOMS
If you stop Routing and Remote Access Service (RRAS) on your Microsoft Windows 2000-based computer while a dial-up connection is active, the dial-up connection is dropped and your modem may stop responding (hang). If you try to reestablish the dial-up connection, you may receive the following error message:

Cannot connect the phonebook entry.

Error 756: The connection is already being dialed.



RESOLUTION
To work around this problem, restart your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB259580

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