Microsoft KB Archive/308890

= PRB: Cpshost.dll Generates Event ID: 8957 =

Article ID: 308890

Article Last Modified on 12/18/2001

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q308890



SYMPTOMS
When you attempt to upload files by using the Cpshost.dll file (Posting Acceptor), no files are uploaded and the following errors occur:

In the Web browser:

HTTP/1.0 500 Unknown error was encountered.

In the Application log:

Event Type: Error

Event Source: CPSHOST

Event Category: None

Event ID: 8957

Date: 1/15/2001

Time: 12:00:00 PM

User: N/A

Computer: ComputerName

Description: User: SomeUser Unknown error was encountered.



CAUSE
This problem occurs when the TEMP or TMP System Environment Variable point to a directory that does not have sufficient NTFS rights for writing. Temporary files that CPshost.dll tries to create fail to be written.



RESOLUTION
To view the Environment Variable settings, click the Environment tab in System Properties, and then check System Variables. If there are no TEMP or TMP variables present under System Variables, add them to match the variables under User Variables.

Make sure that the users who are uploading files have at least Change permission on the directory described in the &quot;Cause&quot; section.

Keywords: kbprb KB308890

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