Microsoft KB Archive/135737

= SoftRam Version 1.03 Is Incompatible with Windows =

Article ID: 135737

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q135737



SYMPTOMS
After you install Windows, you may see the following error message on a blue screen when you restart your computer:

Invalid VxD dynamic link call from IOS(03) +00000B5D to device "Pagefile", service 7. Your Windows configuration is invalid, run the windows Setup program again to correct this problem.

To continue to run Windows, press Y or ENTER. To quit the current program, press N. If you continue running Windows, your system may become unstable. Do you want to continue?



CAUSE
This problem can occur if SoftRam version 1.03 is installed on your computer. SoftRam 1.03 is incompatible with Windows.



RESOLUTION
To resolve this problem, use either of the following methods:

Disable SoftRam
To disable SoftRam, follow these steps:

 Use any text editor (such as Notepad) to open the System.ini file in the Windows folder.  Disable the following lines in the [386Enh] section of the System.ini file. To disable these lines, place a semicolon at the beginning of each line:

Device=C:\Softram\softram1.386 Device=C:\Softram\softram2.386 SoftRam=1 SoftRamOnTop=0 SoftRamSize=12000 (value varies) SoftRamMaxPhys=100 SoftRamMinoper=2500 SoftRamSpeed=10 SoftRamExtended=12288 (value varies) SoftRamLowmemExt=1 SoftRamResourceExt=1 PageOverCommit=10  Save and then close the System.ini file. Use the right mouse button to click an empty area on the taskbar, and then click Properties on the menu that appears. On the Start Menu Programs tab, click Remove. Double-click the Startup folder, click the SoftRam icon in the Startup folder, and then click Remove.

NOTE: Do not remove the SoftRam folder (which is listed above the Startup folder) by mistake. Make sure to remove the SoftRam icon in the Startup folder.</li> Click Close, and then click OK.</li> Restart your computer.</li></ol>

Remove SoftRam
To remove SoftRam, use the Uninstall program included with SoftRam, or use the Add/Remove Programs tool in Control Panel.

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MORE INFORMATION
Note that this problem can also occur if you install SoftRam95 in Windows 3.x and then upgrade your computer to Windows. To work around this problem, follow the steps in the "Resolution" section of this article, finish installing Windows, and then reinstall SoftRam95.

SoftRam is a software tool designed to double the amount of RAM available to Windows.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: soft ram

Keywords: kb3rdparty kberrmsg kbfaq kbprb KB135737

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