Microsoft KB Archive/273525

= ENT2001: The Attachment in a Message Opens As an Empty File =

Article ID: 273525

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q273525



SYMPTOMS
If you click a large attachment in an Entourage message, drag it to your desktop, and then try to open the attachment, the file may appear empty.



CAUSE
This behavior occurs because the file attachment portion of the message may not have downloaded completely.



RESOLUTION
To resolve this behavior, wait for the file to download before you drag it to your desktop and open it.



MORE INFORMATION
Entourage displays the following messages on the status bar when messages are being downloaded from the mail server:


 * Receiving Messages - this message is displayed when the message transfer is not finished.
 * No Pending Schedules - this message is displayed when the message transfer is finished.

Additional query words: Apple Mac

Keywords: kbprb KB273525

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