Microsoft KB Archive/925618

= FIX: In BizTalk Server 2004, incoming messages and response messages may be suspended, and you may receive an error message that resembles the following: &quot;Activation message was suspended&quot; =

Article ID: 925618

Article Last Modified on 11/21/2007

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APPLIES TO


 * Microsoft BizTalk Server 2004 Standard Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition

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SYMPTOMS
Consider the following scenario. In Microsoft BizTalk Server 2004, you use an HTTP request-response adapter to receive messages. The HTTP adapter sends the messages to a BizTalk orchestration. The BizTalk orchestration sends a response message to the client. An exception error occurs in the BizTalk orchestration. In this scenario, incoming messages and response messages may be suspended when BizTalk Server is running under heavy load conditions. Additionally, you may receive an error message that resembles the following:

Activation message was suspended because the corresponding service class (orchestration, sendport, ...) was in the stopped state. Starting the service class will cause this service instance to automatically be resumed

You experience this problem after you apply the hotfix that is described in Microsoft Knowledge Base article 912504.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Warning You cannot roll back this hotfix from the BizTalk Server environment. Therefore, make sure that you fully test this hotfix in a test environment before you apply this hotfix to a production environment. Do not try to use Add or Remove Programs to remove this hotfix because this does not roll back the database changes, and leaves the BizTalk Server environment in an inconsistent state.



Prerequisites
You must have BizTalk Server 2004 Service Pack 1 (SP1) installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



WORKAROUND
To work around this problem, use the iisreset command to restart all Internet services.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbtsadapters kbbts kbbug kbfix kbpubtypekc kbhotfixserver kbqfe KB925618

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