Microsoft KB Archive/296749

= Access Violation During Boot Causes the Computer to Reboot =

Article ID: 296749

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q296749



SYMPTOMS
When you start your computer, an access violation might occur in a critical Windows 2000 process. The access violation causes this process to exit and the computer automatically reboots. Note that this issue can occur only during the startup process, and does not occur frequently.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: av

Keywords: kbbug kbfix kbenv KB296749

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