Microsoft KB Archive/328562

= You cannot connect to MyConsole by using http:// /MyConsole in Small Business Server 2000 =

Article ID: 328562

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Small Business Server 2000 Standard Edition

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This article was previously published under Q328562



SYMPTOMS
When you try to connect to http:// /MyConsole on a Small Business Server 2000-based network, you may receive a script error message or a blank page on your client computer or server.



CAUSE
This problem if the following Terminal Services ActiveX control is blocked in Internet Explorer:

Terminal Services Advanced Client (TSAC) 1.0 ActiveX control

GUID: {1fb464c8-09bb-4017-a2f5-eb742f04392f}

This ActiveX control may be blocked after you install any of the following updates on the Small Business Server 2000-based server or client computers:
 * Microsoft Windows XP Service Pack 1 (SP1)
 * Microsoft Internet Explorer 6 SP1
 * 323759 &quot;MS02-047: August 22, 2002, Cumulative Patch for Internet Explorer&quot;



WORKAROUND
To work around this problem:  Install the Remote Desktop Web Connection software on the Small Business Server 2000 computer. To obtain this software, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/downloads/tools/rdwebconn.mspx

To connect to the server from a network client, complete the remaining steps from a network client. Click Start, click Run, type http:// /tsweb, and then click OK. If you are prompted to download and install an ActiveX control, click Yes. On the Microsoft Windows Remote Desktop Web Connection screen, type the Small Business Server 2000 server internal IP address, NetBIOS name, or fully-qualified DNS name, and then click Connect. Log on to the server with a user name and password.

Note By default, the session is set to full screen. To change back and forth between full screen and windowed, press CTRL+ALT+PAUSE/BREAK.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For additional information about related topics, click the following article numbers to view the articles in the Microsoft Knowledge Base:

328002 You cannot connect to Terminal Services from a Web page

325192 Issues after you install updates to Internet Explorer or Windows

Additional query words: smallbiz

Keywords: kberrmsg kbprb KB328562

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