Microsoft KB Archive/231479

= Error Message: Explorer.exe Access Violation (0x0000005) at Address 230038 =

Article ID: 231479

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 1

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This article was previously published under Q231479



SYMPTOMS
When you start or quit Internet Explorer 4.01, you may randomly receive the following error message:

Explorer.exe access violation (0x0000005) at address 230038



CAUSE
This behavior can occur if you have Folio version 4.11 by Open Market, Inc. installed.



RESOLUTION
To resolve this issue, upgrade the Folio software to version 4.2. For more information, visit the Open Market Knowledgebase at:

http://www.openmarket.com/service/tech/kbase.cfm

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: Dr.Watson random copy xcopy

Keywords: kberrmsg kbprb kb3rdparty KB231479

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