Microsoft KB Archive/826917

= Nothing happens when you try to use the &quot;Export to Microsoft Excel&quot; command in Internet Explorer =

Article ID: 826917

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Office Excel 2007
 * Microsoft Office Excel 2003

-





For a Microsoft Excel 2002 version of this article, see 277621.



Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you right-click a Web page in Microsoft Internet Explorer, a shortcut menu that has an Export to Microsoft Excel command may appear. If you click Export to Microsoft Excel, nothing happens.

You expect the Web page to be exported to Excel when you click Export to Microsoft Excel. You do not expect the Export to Microsoft Excel menu command to appear if Excel is not installed.



CAUSE
This issue may occur if either of the following conditions is true:
 * You remove Excel.

Note The Export to Microsoft Excel command still remains when you right-click a Web page.
 * You remove Excel and then reinstall Excel in a new location on the computer.



WORKAROUND
To work around this issue, use one of the following methods:
 * Remove Excel and then reinstall it in its original location.
 * Edit the Microsoft Windows registry to remove the command from the Internet Explorer shortcut menu or to direct the command on the Internet Explorer shortcut menu to the current location of Excel.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To edit the Windows registry key, follow these steps:  Close all open programs on the computer. Click Start, and then click Run. In the Open box, type Regedit, and then click OK. Expand the following subkey:

 On the Registry menu, click Export Registry File.

Notice that the Export Registry File dialog box appears.</li> In the File name box, type &quot;C:\Export to Excel&quot; (with the quotation marks), and then click Save.</li>  Remove or edit the Export to Microsoft Excel command. To do this, follow these steps.

To remove the &quot;Export to Microsoft Excel&quot; command
<ol style="list-style-type: lower-alpha;"> Click Export to Microsoft Excel.</li> On the Edit menu, click Delete.

Notice that the Confirm Key Delete dialog box appears.</li> Click Yes.</li></ol>

To edit the &quot;Export to Microsoft Excel&quot; command
<ol style="list-style-type: lower-alpha;"> Click Export to Microsoft Excel.</li> In the Name list, double-click (Default).

Notice that the Edit String dialog box appears.</li> In the Value data: box, type res://  \   \EXCEL.EXE/3000, where   is the letter of the drive where Excel is installed, and where   is the complete path of the Excel.exe file.</li> Click OK.</li></ol> </li> On the Registry menu, click Exit.</li> Restart the computer.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XL2003 XL2007

Keywords: kbexport kbexpertisebeginner kbprb KB826917

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.