Microsoft KB Archive/189192

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Accessibility Options Do Not Work Properly on Compaq Computers

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Q189192

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you run Windows 95 on a Compaq computer, you may experience one or more of the following symptoms:


 * Your Computer may stop responding (hang) when it attempts to resume from Standby mode.
 * Your accessibility option may not function correctly.

CAUSE
This behavior can occur if you are running the Compaq Easy Access software and you have enabled Windows 95 accessibility options. Accessibility options are not compatible with the Compaq Easy Access software.

RESOLUTION
To resolve this issue, contact Compaq or visit the following Compaq Web site:

"http://www.compaq.com"

MORE INFORMATION
This behavior is known to occur on the following Compaq computers:

Presario 1000 Series
Models 1010, 1020, 1030, 1060, 1060ES, 1065, 1070, 1080

Presario 3000 Series
Models 3020, 3060

Presario 4000 Series
Models 4104ES, 4406ES, 4104ES, 4170ES, 4460ES

Models 4102, 4112, 4120, 4122, 4126, 4164, 4170, 4172, 4180

Models 4402, 4410

Models 4704, 4706, 4710, 4712, 4714, 4716, 4760, 4764, 4770, 4772

Models 4774, 4776, 4780, 4782, 4784, 4786

Presario 6000 Series
Models 6704, 6708

Presario 8000 Series
Models 8702, 8706, 8710, 8712, 8770, 8772

The Compaq Easy Access software controls such features as speakerphone, volume, audio CD player, SmartQ online help, and Standby mode.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: sleep wake up

Keywords : kb3rdparty kbenable win95 appscomp

Issue type : kbprb

Technology : kbWin95search kbWin95