Microsoft KB Archive/147223

= XADM: Admin Fails on Startup w/ DS_E_COMUNICATIONS_PROBLEM =

Article ID: 147223

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q147223



SYMPTOMS
If you run the Microsoft Exchange Administrator program immediately after restarting the Windows NT server, the following STOP message occurs:

A connection could not be made to the Microsoft Exchange Server computer 'XXXXX'. The Microsoft Exchange Server computer does not respond. Microsoft Exchange Directory ID no. DS_E_COMUNICATIONS_PROBLEM

The Microsoft Exchange Administrator program then prompts you for another server.

This symptom occurs intermittantly.



CAUSE
Two possible causes of this problem are:
 * When you start the Exchange Admininistrator program immediately after a restart, the Microsoft Exchange Services may not have sufficient time to start up.


 * There is no Microsoft Exchange Information Store (IS).



RESOLUTION
To resolve the problem, do the following (corresponding to the possible causes listed above):
 * 1) Verify that the Microsoft Exchange Directory Service has started by running Control Panel and choosing Services. If the service is running you can run Exchange Admininstrator.
 * 2) Restore the IS from a backup and retry the operation.

Keywords: kbenv kbprb KB147223

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