Microsoft KB Archive/928356

= FIX: Error message when you use a Bluetooth HID mouse on a Windows CE 5.0-based device: &quot;Data abort&quot; =

Article ID: 928356

Article Last Modified on 12/11/2006

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APPLIES TO


 * Microsoft Windows CE 5.0

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SYMPTOMS
When you use a Microsoft Bluetooth Human Interface Devices (HID) mouse on a Microsoft Windows CE 5.0-based device, an exception may occur in the Device.exe module. When this problem occurs, you receive the following error message:

Data Abort: Thread=8b227424 Proc=881264a0 'device.exe'

AKY=00000005 PC=0353790c(bthhid.dll+0x0000790c)

RA=03533a6c(bthhid.dll+0x00003a6c)

BVA=06000000 FSR=00000007



CAUSE
This problem occurs when you try to connect a Microsoft Bluetooth HID mouse to a Windows CE 5.0-based device and then you click the Connect button. In this case, the Windows CE 5.0-based device stops responding, and you cannot establish a connection to the Windows CE 5.0-based device.



Software update information
A supported software update is now available from Microsoft as Windows CE 5.0 Platform Builder Monthly Update (November 2006). You can confirm this by scrolling to the &quot;File information&quot; section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:

Product version-yymmdd-kbnnnnnn-processor type

For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This software update is supported only if all previously issued software updates for this product have also been applied.

File information
The English version of this software update package has the file attributes or the later file attributes that are listed in the following table.

The English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Microsoft Bluetooth HID mouse (Microsoft IntelliMouse Explorer for Bluetooth)

Keywords: kbpubtypekc kbqfe kbfix kbbug KB928356

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