Microsoft KB Archive/939408

= Error message when you start Forefront Server Security Administrator: &quot;ERROR: Unable to connect to service. An error was returned. Location: CocreateInstanceEx. Error: Access is denied&quot; =

Article ID: 939408

Article Last Modified on 10/31/2007

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APPLIES TO


 * Microsoft Forefront Security for Exchange Server

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SYMPTOMS
When you start Microsoft Forefront Server Security Administrator, you may receive an error message that resembles the following:

ERROR: Unable to connect to service. An error was returned. Location: CocreateInstanceEx. Error: Access is denied



CAUSE
This issue occurs if a member of the administrator's group tries to start the Forefront Server Security Administrator and the member has read-only permissions to Forefront Security.

This error is caused by a Microsoft Windows Server 2003 Service Pack 1 (SP1) security enhancement.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Start, click Run, type dcomcnfg, and then click OK.
 * 2) In the navigation pane, expand Component Services, expand Computers, expand My Computer, and then expand DCOM Config.
 * 3) In the right pane, right-click My Computer, click Properties, and then click the COM Security tab.
 * 4) Right-click FSCController, and then click Properties.
 * 5) Click the Security tab, and then click Edit in the Launch and Activation Permissions area.
 * 6) Make sure that the user account is listed under Group or user names. If the user account is not listed, add the user account.
 * 7) Click to select the Allow check box for the following permissions:
 * 8) * Local Launch
 * 9) * Remote Launch
 * 10) * Local Activation
 * 11) * Remote Activation
 * 12) Click OK two times.

Keywords: kberrmsg kbtshoot kbprb kbexpertiseadvanced KB939408

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