Microsoft KB Archive/162311

= PowerPoint Articles Available by Fax or E-Mail: Error Messages =

ID: Q162311

The information in this article applies to:

- Microsoft PowerPoint 97 for Windows

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about the environment and general error messages. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q44128     How to Search for PowerPoint Articles by KBSubcategory Q189817    PPT97: Font Smoothing in Slide-Show-Built Text Looks Bad Q189647    PPT97: Presentation Conferencing Troubleshooting Guide Q189643    PPT97: Windows 95 Taskbar Doesn't Respond During Slide Show Q190402    PPT97: Justify Text Command Unavailable in PowerPoint

Q190390    PPT97: Slide Miniature Disappears If Dragged to Taskbar Q190388    PPT97: Turning off Background Printing Increases Print Speed Q190387    PPT97: Troubleshooting Video Driver UMA Conflicts Q190373    PPT97: White Shadows Overlay Text with HP LaserJet 4 Q190372    PPT97: Text in Microsoft Excel Table Shifted Up in Slide Printout

Q190335    PPT97: Menu Text Jumbled or Out of Place in PowerPoint for Windows Q190334    PPT97: Graph Patterns Not Printed in PowerPoint Presentation Q190331    PPT97: Sound or Movie Objects Play Incorrectly or Not at All Q157641    PPT97: How To Re-register PowerPoint 97 Q158490    PPT97: Error Message Opening Word 97 Outline

Q158887    PPT97: File Opens as Read-Only if Active in Slide Finder Q159404    PPT97: Shade From Title Wrong When WordArt Pasted Into Title Q190320    PPT97: Can't Unpack File To Folder With Extended Characters Q159605    PPT97: Error Leaving Custom Animation Dialog Box During Preview Q159611    PPT97: PowerPoint Hangs After Changing Word Table Border Style

Q159813    PPT97: PowerPoint 97 and TrueType Font Embedding Q160811    PPT97: Playlist Containing PowerPoint 97 Files Causes Error Q162095    PPT97: Opening Folder May Cause PowerPoint to Stop Responding Additional query words: 97 8.00

Keywords         : kberrmsg kbdta Version          : windows:97 Platform         : WINDOWS Hardware         : x86 Issue type       : kbinfo Last Reviewed: September 23, 1998