Microsoft KB Archive/944649

= Error message when you use a Live Meeting 2005 Add-in for Outlook: &quot;Unable to connect to the live meeting server&quot; =

Article ID: 944649

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you use the Microsoft Office Live Meeting 2005 Add-in for Microsoft Outlook, you may receive an error message that resembles the following:

Unable to connect to the live meeting server. Please verify that your Organizer User ID, Password, and the Live Meeting URL are correct.

This issue may also occur when you install the Live Meeting Add-in for Outlook.



CAUSE
This issue may occur if you install an outdated version of the Live Meeting 2005 Add-in for Outlook.



RESOLUTION
To resolve this issue, make sure that you have installed the Live Meeting 2005 Add-in for Outlook version 5.1.0.183 or a later version.

To verify the version of the Live Meeting 2005 Add-in for Outlook, click Live Meeting Help on the Live Meeting menu in Outlook, and then click About.

For more information about the latest Live Meeting 2005 Add-in for Outlook update, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/officeupdate/CD011718141033.aspx

Keywords: kberrmsg kbtshoot KB944649

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