Microsoft KB Archive/285609

= Mindspring DSL Software Does Not Work After Upgrade from Windows 98 to Windows 2000 Professional =

Article ID: 285609

Article Last Modified on 2/28/2007

-

APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q285609



SYMPTOMS
After you upgrade your computer from Microsoft Windows 98 to Microsoft Windows 2000 Professional, you discover that the Mindspring digital subscriber line (DSL) software that worked with Windows 98 no longer functions. Reinstalling the software does not resolve the problem.



CAUSE
This behavior can occur because the Mindspring software, which uses Point-to-Point Protocol over Ethernet (PPOE), does not create a new virtual PPPOE adapter as required.



RESOLUTION
To resolve this issue, contact Mindspring for an updated version of the DSL software, which is downloadable from their Web site.



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Mindspring can be reached online at:

http://help.mindspring.net

Keywords: kbprb KB285609

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.