Microsoft KB Archive/250074

= Error Message "Failed to Find Catalog File" During Installation of 3D Home Interiors Deluxe 2.0 =

Article ID: 250074

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q250074



SYMPTOMS
When you start for the first time the 3D Home Interiors Deluxe version 2.0 software by Mattel Interactive on a computer that runs Microsoft Windows Millennium Edition (Me), you are prompted to install the catalog files, and then you may receive the following error message:

Failed to find catalog file

If you click OK, the 3D Home Interiors Deluxe program may stop responding or you may receive the following error message:

3DHI caused an Invalid Page Fault in Module 3dhi.exe at 0167:0040e323



CAUSE
This behavior may occur because Windows Me installs Open Database Connectivity (ODBC) files that are incompatible with the 3D Home Interiors Deluxe version 2.0 program.



RESOLUTION
To resolve this behavior, you must download and install the 3D Home Interiors Service Pack, located in the 3dpatch.exe file. This Service Pack can be downloaded from the following Mattel Interactive Web site:

http://www.mattelsupport.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
This behavior may also occur on systems that have Microsoft Office 2000 installed. Office 2000 installs Open Database Connectivity (ODBC) version 4.x files that are incompatible with the 3D Home Interiors Deluxe version 2.0 program.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbfix kbprb KB250074

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