Microsoft KB Archive/166437

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Cannot Install Internet Mail Service for Microsoft Exchange

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Q166437

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Windows 95 OEM Service Release, versions 2, 2.1

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SYMPTOMS
When you are setting up the Internet Mail information service for Microsoft Exchange using the Inbox Setup Wizard and you connect to the Internet Mail server using a modem, you are prompted to select the connection for accessing Internet Mail or click New to create a connection. However, there may be no connections listed in the box and the New button may not create a new connection. If you click Next, you receive the following message:

  Internet Mail Click a Connection from the list, or click New to create a connection.

CAUSE
Dial-Up Networking is not installed.

RESOLUTION
To install the Internet Mail service for Microsoft Exchange, first install Dial-Up Networking. To do so, follow these steps:


 * 1) In Control Panel, double-click Add/Remove Programs.
 * 2) Click the Windows Setup tab.
 * 3) Click Communications, and then click Details.
 * 4) Click the Dial-Up Networking check box to select it.
 * 5) Click OK, and then click OK.

After Dial-Up Networking is installed, double-click the Inbox icon on the desktop to start the Inbox Setup Wizard and install the Internet Mail service.

MORE INFORMATION
Dial-Up Networking is not installed during a typical installation, but it is required to install Internet Mail.

Additional query words: 2 2.1

Keywords : kbsetup kbtool win95

Issue type :

Technology : kbWin95search kbOPKSearch kbWin95 kbWin95OPKOSR2 kbWin95OPKOSR210