Microsoft KB Archive/140093

Mac Works 4.0 Draw: Computer Hangs When Using Second Monitor

PSS ID Number: Q140093 Article last modified on 10-22-1998

4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

If you have Works 4.0 installed on a computer that has an external or secondary monitor, the computer may stop responding (hang) if Works 4.0 is running on the additional monitor while you are using the Draw Tools.

The following example describes the problem using a Macintosh SE/30 with an external color monitor.

In the Monitors Control Panel, the SE/30 monitor is set as Monitor 1 and the external color monitor is set as Monitor 2. If you are running Works 4.0 on Monitor 2, some of the tool options such as shape, fill, and overlay may cause the computer to hang.

= RESOLUTION =

To correct this problem, do the following:


 * Move the Works 4.0 window from the Monitor 2 screen onto the Monitor 1 screen.

= MORE INFORMATION =

To identify your monitor numbers, do the following:


 * 1) On the Apple Menu, click Control Panels.
 * 2) Open the Monitors Control Panel.
 * 3) Click Identify.

A number appears on the screen indicating the Monitor number.

KBCategory: kbusage kbdisplay kbprb KBSubcategory: macworkskb

Additional reference words: m_works 4.00 4.00a 4.00b mac m_works mwkswp mwksss mwksdb mwksdr

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========================================================= Keywords : kbdisplay Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.