Microsoft KB Archive/307558

= XADM: Mailbox Manager Does Not Send Report Without Filter =

Article ID: 307558

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q307558



SYMPTOMS
If you configure Mailbox Manager to send detailed or summary reports to the administrator's mailbox after completion, when you start the mailbox cleanup process manually or the mailbox cleanup process starts according to its schedule, an administrative report may not be generated.



CAUSE
This issue can occur if the recipient policy filter does not find any users. No mailbox management action is taken on any mailboxes if the filter does not find any users.



RESOLUTION
To resolve this issue, make sure that the Mailbox Manager recipient policy filter is configured properly. Make sure that the recipient policy filter finds a user or a group of users, or no administrative report will be sent.



MORE INFORMATION
You can configure Mailbox Manager to run on Exchange 2000 Service Pack 1 (SP1) or later. For additional information about configuring Mailbox Manager, click the article number below to view the article in the Microsoft Knowledge Base:

278024 XADM: Exchange 2000 Server SP1 Mailbox Manager

Keywords: kbprb KB307558

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