Microsoft KB Archive/819049

= Xbox: You experience compatibility issues between AOL services and Xbox Live =

Article ID: 819049

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox Live
 * Microsoft Xbox

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SUMMARY
This article discusses compatibility issues that may exist between AOL services and Xbox Live.



MORE INFORMATION
AOL High-Speed Broadband service supports both cable service and DSL service. Currently, you cannot connect to Xbox Live by using AOL High-Speed Broadband cable service. Contact AOL High-Speed Broadband for more information and updates about this issue.

You can connect to Xbox Live by using AOL High-Speed Broadband over a DSL network. For more information about how to connect to Xbox Live by using AOL High-Speed Broadband DSL service, visit the following Web site:

http://www.xbox.com/en-US/support/connecttolive/xbox360/isps/aol.htm

Note If you have a DSL provider that is not AOL (such as Quest DSL), but you use AOL as your Internet Service Provider (ISP), you are probably using AOL portal services. To learn more about AOL portal services working with Xbox Live, contact AOL.

Additional query words: Live connect network connectivity cable internet america online on-line line

Keywords: kbtshoot kbxboxliveconnectivity kbxboxext kbxboxmvp kbnetwork kbxboxamericasportal kbpubtypekc kbinfo KB819049

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