Microsoft KB Archive/271486

= Windows Media Player 7 Media Guide May Not Be Displayed =

Article ID: 271486

Article Last Modified on 10/31/2003

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APPLIES TO


 * Microsoft Windows Media Player 7.0
 * Microsoft Windows Media Player 7.1

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This article was previously published under Q271486



SYMPTOMS
When you start Windows Media Player 7, the program guide may not be displayed and you may see a page titled &quot;Action canceled.&quot;



CAUSE
This issue can occur if Content Advisor is enabled on your computer because the http://www.windowsmedia.com Web page that Windows Media Player uses when it starts has no rating.



RESOLUTION
To resolve this issue, disable Content Advisor:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Internet Options.
 * 2) On the Content tab, click Disable in the Content Advisor section.
 * 3) When you are prompted, type the appropriate password.

Keywords: kbenv kbprb KB271486

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