Microsoft KB Archive/82468

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Hewlett-Packard Mouse Problems on HP QS 16s

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Q82468

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
If you run Microsoft Windows on a Hewlett-Packard HP QS 16s machine (an older HP Vectra model) with an HP mouse, the system may stop responding (hang) if you move the mouse while playing a MIDI file.

CAUSE
The mouse is not set up correctly for use with Windows.

RESOLUTION
Do the following to ensure proper use of old HP mice:

  Make sure the following line exists in the [386Enh] section of the SYSTEM.INI file:      device=HPEBIOS.386 This is a special virtual device driver (VxD) required for old HP mice on older models of the HP Vectra.   An HP Windows mouse driver is also required in the [Boot] section of the SYSTEM.INI file. It should read as follows:      mouse.drv=hpmouse.drv 

MORE INFORMATION
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 3.1 3rdparty media player hewlett packard hp

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311