Microsoft KB Archive/298209

= &quot;Unable to Restore DirectDraw Video&quot; Error Message When You Use Fast Switching on a Computer That Runs Half-Life =

Article ID: 298209

Article Last Modified on 10/18/2001

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional Edition

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This article was previously published under Q298209



SYMPTOMS
When you use the Fast User Switching feature on a computer that runs Half-Life version 1.0.0.8 or earlier, you may receive the following error message:

Unable to restore DirectDraw Video



CAUSE
This behavior can occur because Half-Life version 1.0.0.8 or earlier does not run correctly on Windows XP.



RESOLUTION
To resolve this problem, download and install the latest patch for the Half-Life program. Visit the following Sierra On-Line, Inc., Web site:

http://www.sierra.com



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kberrmsg kbnofix kbprb kb3rdparty KB298209

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