Microsoft KB Archive/146836

= XCLN: Unread Message Count Not Updated Correctly =

Article ID: 146836

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 4.0

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This article was previously published under Q146836



SUMMARY
If you create a second instance of the same Personal Folder (PST) in one profile and copy a message to one of them, the unread message count will only be updated correctly in one of the Personal Folders.



MORE INFORMATION
Basically, what you are doing is creating two Personal Folders that point to the same file. Exiting the Microsoft Exchange client and logging back in will update the unread message counts correctly, but you will have to do this every time a change is made to the folder.



STATUS
Microsoft Exchange does not support having multiple stores in one profile point to the same file. This is by design.

Additional query words: 4.00

Keywords: KB146836

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