Microsoft KB Archive/47965

Word: Error When Installing Bitstream Fontware

PSS ID Number: Q47965 Article last modified on 11-02-1994

5.00

MS-DOS

= SUMMARY =

You may have a problem with your display card if the following problems occur when installing Bitstream Fontware version 2.0:


 * 1) If install error 001 “unable to access bits.exe” is displayed after you invoke the setup at the C: prompt by typing “a:fontware” (without the quotation marks)
 * 2) If the error 2090 “system is unable to load program” is displayed after you invoke the setup at the A: prompt by typing “fontware” (without the quotation marks) and memory, DOS version, and disk space are not an issue

To test for display compatibility, type “bits 0 a:” at the A: prompt. If the program starts, proceed through the install, quit, and restart fontware from the C:directory before creating fonts.

If the program does not start or hangs up on installation, the problem is probably related to video-card incompatibilities Bitstream is currently experiencing. Bitstream has identified the following graphics cards as having install problems:

Quadram EGA Quadram EGA Plus Video Seven VGA ATI VIP or Wondercard

If your system is using one of the aforementioned video cards, a workaround is to create fonts on another system and transfer them to your system.

KBCategory: kbother KBSubcategory: Additional reference words:

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================================================================ Copyright Microsoft Corporation 1994.