Microsoft KB Archive/234223

= File Corruption Saving to NetWare Server with Norton AntiVirus =

PSS ID Number: 234223

Article Last Modified on 5/14/2003

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0 SP5
 * Microsoft Windows NT Workstation 4.0 SP5

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This article was previously published under Q234223



SYMPTOMS
A Microsoft PowerPoint 97 file may be corrupted when it is saved to a NetWare Directory Services (NDS) server using Microsoft Client Services for NetWare on a Windows NT workstation that is running Norton AntiVirus version 4.x or 5.x.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



WORKAROUND
To work around this behavior, clear the Created or Download check box in Norton AntiVirus.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 6.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbfix kbQFE KB234223

Technology: kbWinNT400search kbWinNTS400search kbWinNTS400sp5 kbWinNTsearch kbWinNTSsearch kbWinNTW400search kbWinNTW400sp5 kbWinNTWsearch

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