Microsoft KB Archive/99698

= Mac Bkup: Backup Can Stop Remote Connection =

Article ID: 99698

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for Appletalk Networks 3.1
 * Microsoft Mail for AppleTalk Networks 3.1a

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This article was previously published under Q99698



SYMPTOMS
When the MS Mail Backup utility (a Control Panel device) and Remote Server Connection (RSC) are enabled on the same version 3.1 Microsoft Mail for AppleTalk Networks server, RSC may be in the middle of transmitting mail messages at the same time the mail server is scheduled to be backed up.



RESOLUTION
The backup will proceed as scheduled and, in the process, shut down the mail server, and this will disconnect the dial-up connection to the remote server.

After the backup has been completed, the Macintosh will be restarted and will return to its normal operating state. RSC will not attempt to reconnect to the remote server until its next scheduled connection time, or earlier depending on the other options enabled within RSC.

Since the Backup utility and the RSC are independent processes that can run at any time, there is no resolution to this potential problem.

Additional query words: 3.10 3.1a

Keywords: KB99698

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