Microsoft KB Archive/823661

= Outlook 2002 takes a long time to start and an &quot;Event ID: 10010&quot; error message is logged in the Application event log =

Article ID: 823661

Article Last Modified on 12/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SYMPTOMS
Microsoft Outlook 2002 may take an unexpectedly long time to start, and the following error message may be logged in the Application event log:

Event Type: Error

Event Source: DCOM

Event Category: None

Event ID: 10010

Description: The server {E0B8F398-BB08-4298-87F0-34502693902E} did not register with DCOM within the required timeout.



RESOLUTION
To resolve this behavior, reinstall Microsoft Windows Messenger or reinstall Microsoft MSN Messenger. For more information about how to obtain the latest version of Windows Messenger, click the following article number to view the article in the Microsoft Knowledge Base:

899283 How to obtain the latest version of Windows Messenger 5.1

The following file is available for download from the Microsoft Download Center:

Download the Msnmsgs.msi package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This behavior occurs when the user logs on to a domain. If the user logs on to the local computer, Outlook opens without delay.

Neither MSN Messenger nor Windows Messenger has to be running for this behavior to occur.

Keywords: kberrmsg kbprb KB823661

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