Microsoft KB Archive/149687

= Microsoft Knowledge Base =

Error Message: The MAPI Spooler Has Unexpectedly Exited
Last reviewed: October 7, 1997

Article ID: Q149687

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you start Microsoft Exchange, you may receive the following error message:

The MAPI spooler has unexpectedly exited. This error message occurs only if the The Microsoft Network Online Service information service is installed in your profile.

CAUSE
This error can occur if your Remote Mail headers file is damaged.

RESOLUTION
Use Windows Explorer or My Computer to delete your Remote Mail headers file. The file should be in the Windows folder, with the file name

MOS .rhc where is your Windows 95 user name.

After you delete this file, it is automatically rebuilt.