Microsoft KB Archive/265545

= Error Message Occurs When Sending Movie Maker Project File =

Article ID: 265545

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q265545



SYMPTOMS
When you are attempting to send a Microsoft Windows Movie Maker Project (.Mswmm) file, when you click the Send Movie To menu, and then click E-mail, you may receive the following error message:

There was a problem with your e-mail program. Please try again.



CAUSE
This issue can occur if you do not have a Messaging Application Programming Interface (MAPI) compliant e-mail application installed on your computer.



RESOLUTION
To resolve this issue, install an e-mail application which supports the use of MAPI.

To work around this issue, you can do one of the following methods:


 * Attach the .Mswmm file using another e-mail application. To do this, follow these steps:
 * On the File menu, click Send Movie To, and then click E-mail.
 * Click OK.
 * Type a file name, and then click OK.
 * Click As an attachment in another e-mail program, click OK, and then follow the instructions on the screen.
 * Send the .Mswmm file using the Hotmail Web-based e-mail application. To do this, follow these steps:
 * On the File menu, click Send Movie To, and then click E-mail.
 * Click OK.
 * Type a file name, and then click OK.
 * Click Hotmail, click OK, and then follow the instructions on the screen.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kbprb kbprod2web KB265545

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