Microsoft KB Archive/185421

= WinCE Err Msg: Sync Initialization Error 8007000e =

Article ID: 185421

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.01 Professional Edition
 * Microsoft Windows CE Services 2.1

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This article was previously published under Q185421



SYMPTOMS
On a desktop computer, when you click the Channel Items check box in the ActiveSync Options dialog box to select it, you may receive the following error message:

Sync initialization error 8007000e.

After you synchronize the Palm-size PC (P/PC), you may also see the following message in the Connection Status dialog box

 items are out-of-date

where  is the number of files that did not synchronize.



CAUSE
This behavior can occur if Microsoft Internet Explorer version 4.0 or later is not installed on the desktop computer.



RESOLUTION
To resolve this problem, install Internet Explorer version 4.01 from the Microsoft Windows CE CD-ROM. To do so, follow these steps:


 * 1) Insert the Windows CE CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the Windows CE Setup program from starting automatically.
 * 2) On the desktop computer, double-click My Computer.
 * 3) Right-click the Windows CE (CD-ROM drive) icon, and then click Explore.
 * 4) Double-click the Optional Components folder.
 * 5) Double-click the Microsoft Internet Explorer Version 4.01 folder.
 * 6) Double-click the Ie4setup.exe file. Follow the instructions on the screen to install Internet Explorer on the desktop computer.

Additional query words: 2.00 synch msiew95

Keywords: kberrmsg kbprb KB185421

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