Microsoft KB Archive/816552

= You cannot access shares on a Windows XP-based computer after you open an .ini file remotely from Windows 98 =

Article ID: 816552

Article Last Modified on 1/9/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you run a program on a Microsoft Windows 98-based computer to open, to read, or to write to an .ini file on a Microsoft Windows XP-based computer, you may not be able to access file shares on the Windows XP-based computer. When you restart the Windows XP-based computer, you can access the file shares.



CAUSE
This problem occurs because the System Restore tool may cause a deadlock on the Windows XP-based computer between the server service that is opening the file and System Restore. System Restore waits for an opportunistic lock break to complete before System Restore opens the file.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size    File name 21-Apr-2003 23:10  5.1.2600.1209  69,248  Sr.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB816552

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