Microsoft KB Archive/312997

= XWEB: DBCS Error Message Is Not Displayed Correctly in OWA or WebDAV =

Article ID: 312997

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q312997



SYMPTOMS
In Exchange 2000 Server Service Pack 2 (SP2), when you receive an error message in Microsoft Outlook Web Access (OWA) or through Web Distributed Authoring Version (WebDAV), the error message may not be displayed correctly in a double-byte character set (DBCS) environment.



CAUSE
This problem is caused by Exchange 2000 Server SP2. OWA uses UTF-8 encoding to send the DBCS error message, but OWA does not send the character set (charset) information in the error message. This problem can occur if the Web browser displays the error message in another type of encoding, such as Shift-JIS.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The version of this fix should have the following file attributes or later:

Component: HTTP-DAV



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server Service Pack 2. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Additional query words: SRF010705655800 SP2 Q304647

Keywords: kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB312997

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