Microsoft KB Archive/830016

= The Systems Management Server 2003 Management Point stops responding to client requests =

Article ID: 830016

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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CAUSE
This problem occurs when the Windows Management Instrumentation (WMI) service stops or is shut down on an SMS 2003 Management Point computer. When the WMI stops or is shut down, the SMS Agent Host (CCMexec) service is also stopped, because the SMS Agent Host service is dependent on the WMI service. When the SMS Agent Host service is shut down, the SMS 2003 Management Point cannot respond to SMS 2003 client requests. Although the WMI service may restart, you must manually restart the SMS Agent host.



WORKAROUND
To work around this problem, you must manually restart the SMS Agent host on the Management Point computer. To do so, follow these steps:
 * 1) Click Start, point to Programs, click Administrative Tools, and then click Services.
 * 2) In the Services window, right-click the SMS Agent Host service, and then click Start.



STATUS
This behavior is by design.

Keywords: kbprb KB830016

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