Microsoft KB Archive/316728

= XWEB: HTTP/1.1 500 Internal Server Error Occurs When You Use Older Browsers to View Free/Busy Information =

PSS ID Number: 316728

Article Last Modified on 7/17/2002

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The information in this article applies to:


 * Microsoft Exchange 2000 Enterprise Server

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This article was previously published under Q316728



SYMPTOMS
In Exchange 2000 Server Service Pack 2 (SP2) with Outlook Web Access (OWA), when you try to see free-and-busy information in the Calendar, you receive the following error message.

HTTP/1.1 500 Internal Server Error.

This behavior may occur if following conditions are true:
 * The Exchange 2000 servers are configured for front-end/back-end terminology.
 * You use OWA to log on to the front-end Exchange 2000 server with a fully qualified domain name (FQDN).
 * You use a browser version earlier than Microsoft Internet Explorer 5.0.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The version of this fix should have the following file attributes or later:

Component: Information Store

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Additional query words: SRF011106670289

Keywords: kbbug kbExchange2000preSP3fix kbExchange2000sp3fix KB316728

Technology: kbExchange2000EntServ kbExchange2000Search kbExchangeSearch

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