Microsoft KB Archive/263681

= SMS: Microsoft Installer Application May Not Install Correctly When Using NT AutoLogon =

Article ID: 263681

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1

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This article was previously published under Q263681



SYMPTOMS
When you use Systems Management Server 2.0 (SMS) to deploy a Microsoft Installer (MSI) application that requires a restart to Microsoft Windows NT 4.0 Server or Workstation using the autologon functionality, the MSI Setup may either not complete, or leave the machine in an unknown state. Either one, or both of these events may occur.



CAUSE
When SMS restarts the client computer, a log-off process occurs before the restart initiates. When autologon is used, the client actually logs back on immediately after being logged off before the system shutdown is called.

This behavior causes the &quot;RunOnce&quot; sections of the registry to be executed before the computer restarts, leaving the computer in an unknown state.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 and 2.0 SP1. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.

Additional query words: prodsms

Keywords: kbadvertisement kbbug kbclient kbconfig kbfix kbinterop kbpackage kbserver kbsms200fix kbsms200sp2fix kbsoftwaredist KB263681

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