Microsoft KB Archive/288524

= XADM: Exchange 2000 Server JET Database Stops Unexpectedly Because of Large Subject Prefix on Embedded Messages =

Article ID: 288524

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q288524





SYMPTOMS
The Exchange 2000 JET database may stop unexpectedly with a call stack that is similar to the following call stack:

ChildEBP RetAddr Args to Child 47d4e05c 61d51cbb 00000000 3a121ae0 0000021c MSVCRT!wcslen+0x4 47d4e070 61d51a97 00000000 3afed180 2fc16960 JCB!StripTrailingWhiteSpace+0xe 47d4e73c 001c0ff6 3a121ae0 00000005 3afed180 JCB!EcJcbFabricateURLCompNameCallback+0x54f 47d4e77c 001b8cb8 3a14b890 00000080 80000280 ESE!ErrRECICallback+0x8c 47d4e7a8 001c1686 00000080 80000280 055d168c ESE!ErrRECCallback+0x67 47d4e80c 001c1386 00000005 47d4e828 3afed180 ESE!ErrRECRetrieveColumns+0x3bf 47d4e828 001c134e 055d15d8 00000005 05562820 ESE!ErrIsamRetrieveColumns+0x39 47d4e840 001c12bc 055d15d8 00000005 05562820 ESE!JetRetrieveColumnsEx+0x4f 47d4e878 004059bc 3a121ae0 3afed180 055d15d8 ESE!JetRetrieveColumns+0x5e 47d4e898 00405767 055d15d8 00000005 00000001 store!JTAB_BASE__EcRetrieveColumns+0xd3 47d4e8b8 00404402 05562820 000004b0 47d4ebc8 store!JTAB_BASE__EcLoadCache+0xef 47d4e8e8 00404dd4 47d4eb64 47d4e923 00000001 store!JTAB_BASE__EcRetrieveColumnByPtagid+0xf8 47d4eb40 0040531d 47d4eb64 47d4ebc8 000004b0 store!JTAB_BASE__EcGetPropByPtagid+0xb1 47d4eb6c 0040b52b 0e62000b 47d4ebc8 000004b0 store!JTAB_BASE__EcGetProp+0x38 47d4ebe4 00441d9c 055222b8 00000000 0532a298 store!EcGetURLCompNameWithPostfix+0x64 47d4ec28 00441ade 056667d8 47d4ec68 00000001 store!EcGetNewPostfix+0x379 47d4ec54 004419e7 0532a298 055222b8 00000001 store!EcGetUniqueURLCompName+0xb6 47d4ec7c 00444a3f 47d4f04c 0532a298 00000000 store!EcSetHashAndResolveURLCompName+0x5b 47d4ed8c 00449e18 09a53810 00000000 47d4f038 store!OMSG__EcInsertMsgFolder+0xe87 47d4efc8 00717056 47d4f04c 47d4f038 47d4f074 store!OMSG__EcDeliver+0xec1

The Exchange 2000 information store uses a JET database (Ese.dll), which in turn uses the Jcb.dll (JET Call Backs) file. The trap is reported as a JET exception because the trap occurs within an exception-wrapped JET call, but the trap is actually the result of a logic error in the Jcb.dll file. The Exchange 2000 server's Store.exe program also stops unexpectedly when this problem occurs because the Store.exe program depends on the JET database.



CAUSE
This problem can occur if JET incorrectly constructs a Uniform Resource Locator (URL) for an object when a large subject prefix exists in an embedded message.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: JET



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Keywords: kbbug kbexchange2000presp1fix kbfix kbqfe KB288524

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