Microsoft KB Archive/109971

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Errors If Share Is Loaded High

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Q109971

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The information in this article applies to:


 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

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SYMPTOMS
 The following error message may occur in Word for Windows when you attempt to save a file:  The following error messages may occur when you attempt to open a second or third file in Word

File is in use by another user.

followed by:   One of the following errors message may occur when you open a file based on a template with a standalone (not a network ) installation of Word:

Word cannot open the document.

Error: " \filename is being used by another user. Do you want to make a copy?"



Word Version 2.x
  The following error message may occur if you modify NORMAL.DOT and attempt to save the file:

You cannot save while the file is in use by another process.

Try saving the file with a new name.

The file cannot be saved, even to a new name. 

CAUSE
If any LOADHIGH commands exist for SHARE, Word Setup will retain all those LOADHIGH commands when it writes the new SHARE line in the AUTOEXEC.BAT file. In doing so, the /L:500 /F:5100 switches may not load if there is not enough room in the upper memory area. No error will occur when the machine is started, but Word will give one of the errors listed above.

RESOLUTION
Method 1: Remove the LOADHIGH commands and rerun Optimize or MemMaker.

Method 2: If you are using Word 6.0a and operating Windows in the 386 Enhanced mode, VSHARE.386 replaces the need to load the MS-DOS SHARE utility.

MORE INFORMATION
Word uses the SHARE.EXE program for object linking and embedding (OLE ) version 2.0 operations. SHARE.EXE provides the range-locking functionality that Word uses in compound files.

Additional query words: 6.0 2.0 winword word6

Keywords : kbsetup

Issue type :

Technology :