Microsoft KB Archive/831716

= You receive a &quot;No Terminal Services License server was found on the network&quot; error message when you run the Manage Your Server Wizard on a Windows Server 2003-based computer =

Article ID: 831716

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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SYMPTOMS
When you run the Manage Your Server Wizard on a Microsoft Windows Server 2003-based computer to select a specific license server to use with Windows Terminal Services servers on a domain or on a site, you may receive the following error message:

No Terminal Services License server was found on the network.

You may receive this error message even if there is a valid Terminal Services License server available on the network.



CAUSE
This problem occurs because the Manage Your Server Wizard does not check in the registry for the manually specified Terminal Services License servers.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name     Platform -  16-Dec-2003  18:51  5.2.3790.113      220,160  Mys.dll       x86 16-Dec-2003 18:51  5.2.3790.113      345,088  Mys.dll       IA-64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

