Microsoft KB Archive/169132

= Print Server Application Exception in S3POHPOP =

Article ID: 169132

Article Last Modified on 6/28/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q169132





SYMPTOMS
The SNA Server Host Print service may generate an application exception that creates a Drwtsn32.log in the Windows NT directory when configured for 3270 host printing. The Windows NT Application Event Log will contain a message similar to the following when this occurs:

Event ID: 4097

Source: DrWatson

Description: The application, exe\snaprint.DBG, generated an application

error.

The error occurred on @. The exception generated was

c0000005 at address 60d8c72b (s3pohpop).



CAUSE
The application exception can be caused if the Host Print service accesses a buffer after sending it to the SNA Server service.



STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
When this error occurs, the Drwtsn32.log will contain information similar to the following:   Application exception occurred: App: exe\snaprint.DBG (pid= ) When: @ Exception number: c0000005 (access violation)

function: s3pohpop 60d8c706 66894d58        mov     [ebp+0x58],cx      ss:01539eb7=???? 60d8c70a 6a03            push    0x3 60d8c70c 668b4e0c        mov     cx,[esi+0xc] ds:0c0a6fcb=???? 60d8c710 68b007da60      push    0x60da07b0 60d8c715 66890d0074da60  mov     [tracevar (60da7400)],cx ds:60da7400=0000 60d8c71c 6a04            push    0x4 60d8c71e 6a5f            push    0x5f 60d8c720 6a12            push    0x12 60d8c722 e8994cffff      call    gw_trace (60d813c0) 60d8c727 8b542410        mov     edx,[esp+0x10] ss:0df9e92f=???????? FAULT ->60d8c72b 0fbf4a04        movsx   ecx,word ptr [edx+0x4] ds:0b743d43=???? 60d8c72f 8a441112        mov     al,[ecx+edx+0x12] ds:0b743d43=?? 60d8c733 8b4c2428        mov     ecx,[esp+0x28] ss:0df9e92f=???????? 60d8c737 88410c          mov     [ecx+0xc],al ds:0144f807=?? 60d8c73a 0fbf4204        movsx   eax,word ptr [edx+0x4] ds:0b743d43=???? 60d8c73e 03c2            add     eax,edx 60d8c740 660fb65020      movzx   dx,byte ptr [eax+0x20] ds:0121ea3c=?? 60d8c745 66c1e208        shl     dx,0x8 60d8c749 660fb64021      movzx   ax,byte ptr [eax+0x21] ds:0121ea3c=?? 60d8c74e 6603d0          add     dx,ax 60d8c751 66895108        mov     [ecx+0x8],dx ds:0144f808=???? 60d8c755 8b542410        mov     edx,[esp+0x10] ss:0df9e92f=????????

*> Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 0cd7ff54 60d8babb 0cd7ff73 60da2e28 0ae885c4 001696a0 ppd3270!s3pohpop 0cd7ff70 60d8ef23 77f67570 001696a0 60d9a9dc 0001000b ppd3270!s3pohp 0cd7ff7c 60d9a9dc 0001000b 00000020 0ae885c4 001696a0 ppd3270!s3poproc 0cd7ffa4 60d86efd 0cd7ffec 1000fb84 01b5fb84 60da2e28 ppd3270!s3psproc 0cd7ffb8 77f04f32 60da2e28 1000fb84 01b5fb84 60da2e28 ppd3270!s3pmain 0cd7ffec 00000000 60d86df0 60da2e28 00000000 00000007 kernel32!lstrcmpiW 00000000 00000000 00000000 00000000 00000000 00000000  snaprint! The 3270 print provider for SNA Server 3.0 has been updated to correct this problem.

Additional query words: trap

Keywords: kbbug kbfix kbnetwork KB169132

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