Microsoft KB Archive/321937

= WD2000: Word 2000 May Randomly Stop Responding When You Use the Italian Word 2000 Grammar Checker =

Article ID: 321937

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q321937



SYMPTOMS
When you use the Italian Word 2000 grammar checker, Word 2000 may randomly stop responding.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time    Size       File name --- 03-May-2002 23:11   3,738,112  Msgrit32.msp 06-May-2002 16:30   2,961,920  Msgrit32_admin.msp

After the hotfix is installed, the following files will have the listed attributes or later: Date        Time   Version    Size       File name

19-Dec-2001 10:51  3.0.0.29  1,601,620  Msgrit32.dll 29-Aug-2000 13:54  n/a       1,239,630  Msgr_it.lex



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix KB321937

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