Microsoft KB Archive/147899

= Mac Works 4.0: Errors When Computer Is Started from CD-ROM =

Article ID: 147899

Article Last Modified on 10/3/2003

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APPLIES TO


 * Microsoft Works 4.0 for Macintosh
 * Microsoft Works 4.0a for Macintosh
 * Microsoft Works 2.0e for Macintosh

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This article was previously published under Q147899



SYMPTOMS
When you start Works 4.0, you may receive either of the following error messages:


 * Works 4.0 Preferences is either locked or corrupted. Please unlock Works 4.0 Preferences or remove it and try again.
 * The Application "Microsoft Works 4.0" could not be opened because "Microsoft_OLE2" could not be found.



RESOLUTION
These error messages may indicate that the computer was started from the System CD-ROM. If this is the case, restart the computer and eject the System CD-ROM.



MORE INFORMATION
If the problem persists after you restart the computer and eject the System CD-ROM, please see the following articles in the Microsoft Knowledge Base for additional information:

117829 Works 4.0 Err Msg: Works 4.0 Preferences Is Either Locked...

127863 Works 4.0 Err Msg: "...Microsoft_OLE2 Could Not Be Found"

Additional query words: mac m_works launch run damaged boot

Keywords: kberrmsg kbprb kb3rdparty KB147899

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