Microsoft KB Archive/187323

= Err Msg: A Device Driver or Program Will Not Let Your System... =

Article ID: 187323

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q187323



SYMPTOMS
When you attempt to put Windows 98 in Standby mode by clicking Start, clicking Shut Down, clicking Stand By, and then clicking OK, you may receive the following error message:

A device driver or program will not let your system enter Stand By mode.



CAUSE
This behavior can occur if Diamond Multimedia/NetCommander ISDN adapter drivers are installed on your computer. These drivers prevent Windows 98 from going into Standby mode.



RESOLUTION
To resolve this issue, contact Diamond Multimedia Technical Support to inquire about the availability of updated drivers.



MORE INFORMATION
For information about how to contact Diamond Multimedia, query in the Microsoft Knowledge Base for one of the following articles:

ARTICLE-ID: 65416

TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781

TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782

TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: w98standby

Keywords: kb3rdparty kberrmsg kbpowerman kbprb KB187323

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.