Microsoft KB Archive/312481

= &quot;Specified Printer Cannot Be Installed&quot; Error Message Appears When Installing USB Epson Color Stylus 740 =

Article ID: 312481

Article Last Modified on 8/7/2007

-

APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q312481



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
When you attempt to install an Epson Stylus 740 printer, you may receive an error message similar to the following:

The specified printer cannot be installed.

This problem can occur in the following situation:
 * You connect the Epson printer to the Universal Serial Bus (USB) port on the computer. -and-


 * You run the Setup.exe command from the Epson compact disc or you attempt to install printer drivers other than those that are on the Epson compact disc.



RESOLUTION
To resolve this problem, install the Epson Stylus 740 printer drivers from the Epson compact disc and use the procedure that is provided by Epson at the following Web site:

http://www.epsonstylus.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&infoType=Downloads&oid=14422&prodoid=10614&category=Products

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kberrmsg kbprb kbprint ocsso KB312481

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.