Microsoft KB Archive/823801

= Search, alert notification, and portal creation features are unavailable after you upgrade to SharePoint Portal Server 2003 Beta 2 Technical Refresh =

Article ID: 823801

Article Last Modified on 5/31/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location from which you downloaded the release.



SYMPTOMS
When you upgrade a server to SharePoint Portal Server 2003 Beta 2 Technical Refresh from a previous beta version of SharePoint Portal Server, you may not be able to use the search and alert notification features of SharePoint Portal Server. These features are unavailable. Additionally, you cannot create a portal site.



CAUSE
This issue may occur if the configuration database administration account is not updated correctly.



RESOLUTION
To resolve this issue, update the configuration administration account in the configuration database.

Note Microsoft recommends that customers who upgrade to SharePoint Portal Server 2003 Beta 2 Technical Refresh use the following procedure to update the configuration database administration account in the configuration database.

To update the configuration database account in the configuration database, follow these steps:  Log on to the server as a member of the local Administrators group. Click Start, and then click Run. In the Open box, type cmd, and then click OK. At the command prompt, type the following line, and then press ENTER:

cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\60\Bin

 Do one of the following, as appropriate to your situation: <ul> If you installed SharePoint Portal Server by using the Install without database engine option during Setup, type the following line, where  is the configuration database administration account, and then press ENTER:

stsadm.exe -o setproperty -propertyname &quot;adminportidentity&quot; -propertyvalue

Note You specify the user account that is used for the configuration database administration account during SharePoint Portal Server Setup. To determine the account that is used as the configuration database administration account, start SharePoint Portal Server Central Administration, and then click Configure Server Farm Account Settings under Server Configuration. The configuration database administration account that is configured for the server farm is displayed under Configuration Database Administration Account.</li> If you installed SharePoint Portal Server by using the Install with database engine option during Setup, do one of the following, as appropriate to the language version of Windows that is installed on the server: <ul> If the server is running an English or Japanese-language version of the Microsoft Windows operating system, type the following line, and then press ENTER:

stsadm.exe -o setproperty -propertyname &quot;adminportidentity&quot; -propertyvalue NT Authority\Network Service

</li> If the server is running a German-language version of Windows, type the following line, and then press ENTER:

stsadm.exe -o setproperty -propertyname &quot;adminportidentity&quot; -propertyvalue &quot;NT-AUTORITÄT\NETZWERKDIENST&quot;

</li></ul> </li></ul> </li> Type exit, and then press ENTER to quit the command prompt.</li></ol>

After you perform this procedure, the configuration database is updated with the correct configuration database administration account information. The Microsoft SharePointPS Search service and the SharePoint Portal Alert service start. These services may take several minutes to start. To verify that the services started successfully, view the Application event log.

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MORE INFORMATION
For more information about how to deploy, configure, and administer SharePoint Portal Server, see the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root folder of the SharePoint Portal Server 2003 Tech Refresh CD.

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/sharepointserver/FX101494611033.aspx

Keywords: kbupdateissue kbupdate kbfix kbbug KB823801

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