Microsoft KB Archive/895312

= You may not be able to open files that you copied to an external IEEE 1394 SBP2 hard disk in Windows XP or Windows Server 2003 =

Article ID: 895312

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
You may not be able to open files that you copied to an external Institute of Electrical and Electronics Engineers (IEEE) 1394 Serial Bus Protocol 2 (SBP2) hard disk.



CAUSE
This problem may occur if the files on the SBP2 hard disk are corrupted. These files may be corrupted may when the following conditions are true:
 * You copy files to an SBP2 hard disk from a Microsoft Windows XP-based computer that is using an NEC 1394 controller.
 * You copy files to an SBP2 hard disk from a Microsoft Windows Server 2003-based computer that is using an NEC 1394 controller.
 * The NEC 1394 controller does not correctly set the internal clock register.



Windows Server 2003
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this update.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions

Windows Server 2003 with Service Pack 1, x86-based versions

Windows Server 2003, Itanium-based versions

Windows Server 2003 with Service Pack 1, Itanium-based versions

Windows Server 2003, x64-based versions

Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP, 32-bit versions
 Date        Time   Version            Size    File name --  11-Mar-2005  22:05  5.1.2600.1643      56,064  Ohci1394.sys 11-Mar-2005 22:09  5.1.2600.2629      61,312  Ohci1394.sys 24-Feb-2005 20:24  6.1.22.4          371,936  Updspapi.dll

Windows XP, 64-bit version
 Date        Time   Version            Size    File name    Platform 11-Mar-2005 22:13  5.1.2600.1643     172,672  Ohci1394.sys 25-Feb-2005 03:50  6.1.22.4          639,712  Updspapi.dll    IA-64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



Technical support for Windows x64 editions
Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: Winx64 Windowsx64 64bit 64-bit

Keywords: kbqfe kbwinxppresp3fix kbwinxpsp3fix kbhotfixserver kbwinserv2003sp2fix KB895312

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