Microsoft KB Archive/927337

= Services are not detected after you perform a DVB-T channel scan for services from Moscow or from Kiev in Windows XP Media Center Edition 2005 or in Windows Media Center in Windows Vista =

Article ID: 927337

Article Last Modified on 2/9/2007

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005
 * Windows Vista Home Premium
 * Windows Vista Ultimate

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SYMPTOMS
When you perform a DVB-T channel scan for services in Microsoft Windows XP Media Center Edition 2005 or in Windows Media Center in Windows Vista, you may experience any of the following symptoms:
 * When you scan for services in Moscow, and you select Russia as the country, no services are detected.
 * When you scan for services in Moscow, and you select Germany as the country, nine services are detected from Moscow.
 * When you scan for services in Kiev, and you select Ukraine as the country, no services are detected.
 * When you scan for services in Kiev, and you select Germany as the country, five services are detected from Kiev.



CAUSE
This problem occurs because production DVB-T services were unavailable and had not been tested by Microsoft for Russia or for Ukraine. Therefore, no official DVB-T frequency table exists for Russia or for Ukraine, and Media Center uses an Eastern European DVB-T frequency table.



WORKAROUND
To work around this problem, select Germany as the country when you perform a DVB-T channel scan for services. When you switch to a Western European locale and to a DVB-T frequency table such as Germany, Media Center may be able to match more closely the frequencies that the DVB-T providers use in the Russian and the Ukrainian regions.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Technical support for Media Center
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation by using unique components such as specific device drivers and optional settings to maximize the performance of the hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/default.mspx

Keywords: kbqfe kbnofix kbbug kbprb kbexpertisebeginner KB927337

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