Microsoft KB Archive/825075

= PRB: SOAP Toolkit 3.0 May Not Install on Windows 2000 Service Pack 4 (SP4) =

Article ID: 825075

Article Last Modified on 8/25/2003

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APPLIES TO


 * Microsoft SOAP Toolkit 3.0, when used with:
 * Microsoft Windows 2000 Service Pack 4

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SYMPTOMS
The SOAP Toolkit 3.0 SDK or the SOAP Toolkit 3.0 redistributable installation may fail in Microsoft Windows 2000 Service Pack 4 (SP4) with entries in the Application event log like the ones listed below: mm/dd/yyyy hh:mm:ss PM MsiInstaller Information None 11708 N/A Servername Product: CustomMSI -- Installation operation failed.

mm/dd/yyyy hh:mm:ss PM MsiInstaller Error None 11722 N/A Servername Product: CustomMSI -- Error 1722.

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659, location: C:\WINNT\Installer\MSI9.tmp, command: -q -z



CAUSE
Microsoft Windows HTTP Services (WinHTTP) version 5.1 (QFE_2K.6AB4B1E3_9BF2_4A9B_BC64_CE23E2B44659) is included in the SOAP Toolkit 3.0 (SDK/Redistributable) but is not intended to be installed on Windows 2000 SP3 or later. WinHttp DLL version 5.1 is part of Windows 2000 beginning with SP 3, and only a system installation can modify this file. Any non-system installation that tries to install this file fails.



RESOLUTION
To resolve this issue, download the latest SOAP Toolkit 3.0 SDK or the SOAP Toolkit 3.0 redistributable from the following Web sites:

http://www.microsoft.com/downloads/details.aspx?FamilyId=C943C0DD-CEEC-4088-9753-86F052EC8450&displaylang=en

http://www.microsoft.com/downloads/details.aspx?FamilyID=ba611554-5943-444c-b53c-c0a450b7013c&DisplayLang=en

Keywords: kbbug kbpending KB825075

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