Microsoft KB Archive/194879

= PI: Problems printing to Canon MultiFunction Devices or Printers =

Article ID: 194879

Article Last Modified on 7/2/2007

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APPLIES TO


 * Microsoft Picture It! 99 Standard Edition, when used with:
 * Microsoft Windows 98 Standard Edition
 * Microsoft PhotoDraw 2000 Standard Edition
 * Microsoft PhotoDraw 2000.2 Standard Edition

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This article was previously published under Q194879



SYMPTOMS
When you attempt to print from Microsoft Products listed above to a Canon printer, the printer prints a 1/2 inch colored strip and ejects the sheet. The printer continues printing 1/2 inch per page, until the print job is cancelled.



CAUSE
The Canon printer drivers 2.11 and earlier are not fully compatible with Windows 98



RESOLUTION
Canon has acknowledged this to be a problem. Canon has updated drivers (version 2.11 or later) available for downloading from the following Canon World Wide Web site:

http://www.canon.com/

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: faq publisher photodraw

Keywords: kbprb KB194879

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