Microsoft KB Archive/263687

= OL2000: Outlook Goes to the Next Message When You Preview Message by Using SPACEBAR =

Article ID: 263687

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q263687



SYMPTOMS
When you press SPACEBAR to scroll through the contents of a message in the Preview Pane, before you get to the end of the message, the focus changes automatically to the next message; you do not see the last section of the first message that you are reading.



CAUSE
This problem occurs when the message that you are previewing is in plain text format.



RESOLUTION
This problem was corrected in Microsoft Office 2000 SR-1/SR-1a. To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You can press SPACEBAR to scroll through the contents of a message in either Microsoft Outlook Rich Text or Hypertext Markup Language (HTML) formatted messages.

NOTE: This problem only applies to Outlook 2000.

Additional query words: OL2K space scrolling

Keywords: kbbug kbfix KB263687

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