Microsoft KB Archive/915564

= Error message when you try to install Groove Virtual Office 3.x on a Windows Server 2003-based computer: &quot;The following files did not self-register or unregister&quot; =

Article ID: 915564

Article Last Modified on 5/16/2006

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APPLIES TO


 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition

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SYMPTOMS
If you try to install Groove Virtual Office 3.x on a Microsoft Windows Server 2003-based computer, you may receive the following error message:

The following files did not self-register or unregister:

grooveutil.dll

groovehooks.dll

specified module can not be found...



CAUSE
This problem occurs because Windows Server 2003 does not include the Atl71.dll file that the Groove installation requires.



WORKAROUND
To work around this problem, visit the following Web site to download the Atl71.dll file:

http://www.dlldump.com/download-dll-files.php/dllfiles/A/atl71.dll/download.html

Install the Atl71.dll file in the following folder:

%windir%\Windows\System32

Note After you install the Atl71.dll file, you must restart the computer. Then, reinstall Groove.



MORE INFORMATION
Windows Server 2003 is not a supported operating system for Groove. The workaround that is described in the &quot;Workaround&quot; section is provided for the convenience of those customers who use Windows Server 2003. The workaround is not part of the Groove release tests.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: TCN-02082

Keywords: kbtshoot kbprb kbexpertiseinter KB915564

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