Microsoft KB Archive/282833

= Error message appears after printing to a network printer =

Article ID: 282833

Article Last Modified on 8/29/2006

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q282833





SYMPTOMS
When you attempt to print a document, you may receive an error message. The following list indicates the program in use and the corresponding error message that you may receive:

Notepad:

The RPC server is unavailable.

WordPad:

Could not start print job

Microsoft Paint:

Could not start print job

Microsoft FrontPage 2000:

Could not start print Job

Microsoft Word 2000 Service Release 1 (SR-1):

Windows cannot print due to a problem with the current printer setup.

Try one or more of the following:
 * Check the printer by printing a test page from Windows.
 * Make sure the printer is turned on and online.
 * Reinstall the printer driver.

Microsoft Power Point 2000:

Windows cannot print due to a problem with the current printer setup. Try one or more of the following:
 * Check the printer by printing a test page from Windows.
 * Make sure the printer is turned on and online.
 * Reinstall the printer driver.

If you are using Microsoft Internet Explorer 6 or Microsoft Outlook Express, you do not receive an error message, but the document is not printed.



CAUSE
This behavior may occur when you are printing to a network printer and your computer is unable to locate the print server. For example, the print server may be offline or network problems are preventing a connection to the print server.



RESOLUTION
Contact the system administrator to determine if the print server is available.



MORE INFORMATION
Keywords: kberrmsg kbprb KB282833

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