Microsoft KB Archive/172163

= GW: Greetings Workshop Support Options =

Article ID: 172163

Article Last Modified on 9/20/2007

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APPLIES TO


 * Microsoft Greetings Workshop 2.0 Standard Edition
 * Microsoft Greetings Workshop 97 Standard Edition
 * Microsoft Greetings Workshop 1.0 Standard Edition
 * Microsoft Greetings Workshop 2.0 Standard Edition
 * Microsoft Greetings Workshop 2.0 Deluxe Edition
 * Microsoft Greetings Workshop 1.0 Deluxe Edition
 * Microsoft Greetings Workshop 1.0 Standard Edition

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This article was previously published under Q172163



SUMMARY
This article summarizes some technical support options available for Greetings Workshop users. To review Microsoft's entire line of support options please visit the Microsoft web site at:

http://www.microsoft.com/services/microsoftservices/srv_enterprise.mspx

The support options discussed in this article include:


 * Information for our Frequently Asked Questions
 * Information for our Support Highlights page
 * Information on the Microsoft Knowledge Base
 * Submitting questions via Microsoft Web Response
 * Locating information for telephone support



MORE INFORMATION
To access many of these resources you will need Internet access to the World Wide Web.

Frequently Asked Questions
The Greetings Workshop Frequently Asked Questions has answers to the most common technical questions customers have been asking about our product. The answer to your question may be listed at this site.

The Greetings Workshop Frequently Asked Questions page on the Internet is located at:

http://www.microsoft.com/support/greet/faq/default.asp

Support Highlights for Greetings Workshop
The Support Highlights for Greetings Workshop page is a quick view at some of the most requested discussion topics.

The Support Highlights for Greetings Workshop page on the Internet is located at:

http://www.microsoft.com/support/greet/

Microsoft Knowledge Base
The Microsoft Knowledge Base is the same database that Microsoft Support Engineers use to provide you with answers over the phone or via Web Response. The database contains more than 50,000 detailed articles with technical Information about Microsoft products.

The Microsoft Knowledge Base support page on the Internet is located at:

http://www.microsoft.com/support/

Microsoft Web Response
Greetings Workshop technical questions can be submitted to the Microsoft Web Response team at no-charge.

The Microsoft Web Response support page on the Internet is located at:

http://www.microsoft.com/support/webresponse_nc.asp

NOTE: The Microsoft Web Response team is committed to begin working with you on your Web Response issue within one business day. However, inherent delays with the World Wide Web beyond our control could prevent an immediate response, so mission critical issues should be submitted by phone.

Phone
Phone numbers to contact Microsoft Technical Support via telephone will be listed in these two locations.

The Greetings Workshop online help

 * 1) Start Greetings Workshop and sign in.
 * 2) At the bottom of the Greetings Workshop desktop, click on Help.
 * 3) Click on Microsoft Technical Support.

The Greetings Workshop CD insert
Remove the CD booklet from the CD case and review its contents.

Additional query words: Info electronic on-line mts greetingsw

Keywords: KB172163

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