Microsoft KB Archive/279447

= How to change MSN Companion e-mail address or member ID =

PSS ID Number: 279447

Article Last Modified on 6/13/2003

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The information in this article applies to:


 * MSN Companion 1.0

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This article was previously published under Q279447



SUMMARY
It is not possible to change an e-mail address or member ID. It is only possible to cancel and account and open a new account.



MORE INFORMATION
This is not recommended for MSN Companion customers. You will need to cancel your MSN account and create an entirely new MSN account. This will also change their e-mail, and an entirely new e-mail mailbox. None of your existing e-mail will be moved to the new mailbox and no mail forwarding is available.

You could, however, access your old e-mail using www.hotmail.com or by using the new MSN Explorer on a personal computer connected to the Internet.

To cancel your existing account and open a new account call MSN Customer Service. The options to contact MSN support are located at http://support.microsoft.com/default.aspx?scid=sz;en-us;top.

The Setup screens will typically automatically detect your new information. If they do not, you will be given an opportunity to type in your new member id and password.

You should be all set up with your new member id.

Additional query words: kbimu

Keywords: kbinfo KB279447

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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