Microsoft KB Archive/932207

= Error message when a user tries to open a forwarded message to accept or to deny a resource request in Exchange Server 2007: &quot;Cannot open the free/busy information&quot; =

Article ID: 932207

Article Last Modified on 8/31/2007

-

APPLIES TO


 * Microsoft Exchange Server 2007 Standard Edition
 * Microsoft Exchange Server 2007 Enterprise Edition

-



SYMPTOMS
Consider the following scenario:
 * You create an account for a user (&quot;User 1&quot;) as a delegate for a room mailbox on a computer that is running Microsoft Exchange Server 2007. The User 1 account has e-mail functionality enabled.
 * Another user (&quot;User 2&quot;) creates a meeting request that involves the room mailbox as the resource.
 * User 1 logs on to his or her mailbox to receive the forwarded e-mail message from User 2 that asks for the resource to be approved.

When User 1 tries to open the forwarded e-mail message to accept or to deny the resource request, User 1 may receive the following error message:

Cannot open the free/busy information. You do not have permission to create a subfolder in this folder.



RESOLUTION
To resolve this problem, download and install Update Rollup 3 for Exchange 2007.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935999 Description of Update Rollup 3 for Exchange 2007



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbqfe kbexpertiseinter KB932207

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.