Microsoft KB Archive/183419

= Memory Leak in Spoolss.exe Causes Performance Degradation =

Article ID: 183419

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q183419



SYMPTOMS
Over time, the Windows NT system responsiveness appears sluggish, and clients may report a gradual decrease in system performance.

By tracking the amount of Private Bytes for Spoolss.exe, it can be observed that, over time, it increases without decreasing. This is viewable using Windows NT Performance Monitor by choosing the following counter to monitor:

  Object: Process Instance: Spoolss.exe Counter: Private Bytes



CAUSE
The spooler leaks memory from the heap until all system memory is exhausted.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: private bytes slow print

Keywords: kbhotfixserver kbqfe kbbug kbfix KB183419

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