Microsoft KB Archive/163766

Works 95: WP Files Saved with the Wrong Extensions

PSS ID Number: Q163766 Article last modified on 06-16-1999

WINDOWS|MACINTOS:4.0,4.0a,4.5

WINDOWS|MACINTOS

================================================================ ==

The information in this article applies to:

 == Microsoft Works for Windows, versions 4.0, 4.0a, 4.5 == 

= SYMPTOMS =

After installing the Office 97/Word 97 HTML converter, Works Word Processing files will be saved with an .htm extension on Windows NT. Also, all other Word Processing file types will be saved with incorrect extensions and may generate errors.

The converter will also cause extension problems saving files as Macintosh and .rtf file types under Windows 95.

The Wks4fix.exe file, available on Office 97 and Word 97 Compact Discs and the Microsoft Software Library, will resolve the problem. For information on obtaining and using the Wks4fix.exe see the RESOLUTION section below.

= CAUSE =

The HTML converter makes a Registry entry that causes Works to save Word Processing files with incorrect extensions.

= RESOLUTION =

To correct the problem run the Wks4fix.exe. This file can be found on Office 97 and Word 97 Compact Discs, or it can be downloaded from the Microsoft Software Library. See the appropriate section below for steps to locate and run this program.

Run Wks4fix.exe From the Office 97 or Word 97 CD
The Microsoft Office 97 and Microsoft Word 97 Compact Discs contain a file titled, Wks4fix.exe, which corrects the file extension problem. This program is located in the following folder on the Office 97 and Word 97 compact discs:

ValuPack

To run the program double-click the Wks4fix.exe file.

Success and Error codes are described in the MORE INFORMATION section below.

Download Works4.exe
If you do not have access to your Office 97 or Word 97 Compact Disc, Microsoft has created a self extracting file titled Works4.exe which contains the Wks4fix.exe and a Readme.txt file.

The following file is available for download from the Microsoft Software Library:

Works4.exe (http://support.microsoft.com/download/support/mslfiles/Works4.exe)

Release Date: Jan-16-1997

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

After downloading this file, double click Works4.exe to extract the following 2 files:


 * Readme.txt
 * Wks4fix.exe

The Readme.txt file contains detailed instructions and file information.

To correct the extension problem, run the Wks4fix.exe program by double clicking it.

Success and Failure codes for Wks4fix.exe are listed below in the More Information section.

= STATUS =

This problem was resolved in Microsoft Works for Windows 4.5 and later.

= MORE INFORMATION =

Success Codes for Wks4fix.exe
If the program is successful, it will return one of the following messages:

Success: 0

-or-

Success: 2

Success: 0 indicates that the update was successful, and that the patch had not been previously installed.

Success: 2 indicates that the update was successful, and the patch had been run at least once before.

Failure Codes for Wks4fix.exe
The failure codes for the program range from 1 to 8. If you receive any of these failure codes, contact Microsoft Works Product Support at (425) 635- 7130.

NOTE: If you are outside the US, call Microsoft Product Support in your country.

Foreign Language Failure Codes
The Wks4fix.exe patch can report success or failure in many possible languages, depending on your version of Works. The translations for “Success” and “Failure” in these languages are given in the Readme.txt file included with the patch.

Additional query words: 4.00 4.50 4.00a w_works wps htm wp incorrect format convert conversion ext extentions winnt

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========================================================= Keywords :

Version : WINDOWS|MACINTOS:4.0,4.0a,4.5 Platform : WINDOWS|MACINTOS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.