Microsoft KB Archive/824078

= A read receipt is not generated when you use CDO 1.21 to forward or to reply to an e-mail message in Exchange 2000 Server =

Article ID: 824078

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 2000 Service Pack 1
 * Microsoft Exchange 2000 Server Service Pack 2
 * Microsoft Exchange Server 2000 Service Pack 3

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SYMPTOMS
When you use Microsoft Collaboration Data Objects (CDO) version 1.21 to programmatically forward or reply to an e-mail message and to request a read receipt, a read receipt is not generated when the recipient opens the e-mail message.



CAUSE
This problem occurs because the PR_READ_RECEIPT_REQUESTED MAPI property is not preserved when you use CDO 1.21 to forward or to reply to an e-mail message in a Microsoft Exchange 2000 Server environment.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---  20-Jul-2003  23:55  6.0.6488.0      3,915,776  Cdoex.dll 20-Jul-2003 23:51  6.0.6488.0        851,968  Davex.dll 20-Jul-2003 23:51  6.0.6488.0         53,248  Davexpc.dll 20-Jul-2003 23:47  6.0.6488.0        577,536  Dsaccess.dll 18-Jul-2003 00:11  6.0.6488.0        184,320  Dscmsg.dll 18-Jul-2003 00:11  6.0.6488.0        958,464  Emsmdb32.dll 20-Jul-2003 23:55  6.0.6488.0      3,575,808  Excdo.dll 20-Jul-2003 23:47  6.0.6488.0        258,048  Exmime.dll 20-Jul-2003 23:51  6.0.6488.0        143,360  Exodbesh.dll 20-Jul-2003 23:51  6.0.6488.0         57,344  Exodbpc.dll 20-Jul-2003 23:51  6.0.6488.0        200,704  Exodbprx.dll 20-Jul-2003 23:51  6.0.6488.0      2,174,976  Exoledb.dll 20-Jul-2003 23:45  6.0.6488.0         81,920  Exosal.dll 20-Jul-2003 23:51  6.0.6488.0        307,200  Exprox.dll 18-Jul-2003 00:13  6.0.6488.0        143,360  Exschema.exe 18-Jul-2003 00:15  6.0.6488.0        675,840  Exwform.dll 17-Jul-2003 23:52  6.0.6488.0         49,152  Mdbevent.dll 18-Jul-2003 00:08  6.0.6488.0      2,285,568  Mdbmsg.dll 17-Jul-2003 23:53  6.0.6488.0         32,768  Mdbrole.dll 20-Jul-2003 23:47  6.0.6488.0         24,576  Mdbtask.dll 20-Jul-2003 23:46  6.0.6488.0      4,657,152  Store.exe Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 XADM: New naming schema for Exchange Server software update packages

Additional query words: OL

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB824078

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