Microsoft KB Archive/830391

= Volume Control May Not Work When You Play an Audio CD in the My Music Folder =

Article ID: 830391

Article Last Modified on 11/10/2003

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2002

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SYMPTOMS
When you listen to an audio CD or other audio file in the My Music section of Microsoft Windows XP Media Center Edition, and you try to raise the volume, the volume control may not increase the sound level as expected, or the sound may not play at all.



CAUSE
This behavior may occur if the volume level in Windows Media Player is set to zero or to a very low setting. The volume control in Media Center mixes the sound level based on the existing volume levels in Windows Media Player and the computer volume. Media Center does not change these settings when the you use the Media Center volume control to increase the volume.



RESOLUTION
To resolve this behavior, set the maximum volume that you want in Media Player, and then use the Media Center volume control to adjust the volume in My Music.



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Additional query words: MCE

Keywords: kbenv kbprb KB830391

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