Microsoft KB Archive/211475

= WD2000: Cover Sheet Missing When Merging to Fax =

Article ID: 211475

Article Last Modified on 12/3/2002

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211475





SYMPTOMS
When you perform a mail merge to electronic fax using Microsoft Fax or some other fax software, a cover page is not sent with each fax.



CAUSE
Microsoft Word cannot provide a cover sheet when you perform a mail merge. Microsoft Fax, or any other fax software, must provide the fax cover sheet.



RESOLUTION
Before you perform the mail merge in Microsoft Word, turn on the cover page option in your fax software. See your fax software documentation for instructions about how to do this.

If you are using Microsoft Fax, use these steps to select the Send Cover Page option:
 * 1) On the Windows Start menu, point to Settings, and then click Control Panel.
 * 2) Double-click the Mail and Fax icon.
 * 3) On the Services tab, click Microsoft Fax, and then click Properties.
 * 4) On the Message tab, under Default Cover Page, click to select the Send Cover Page check box, and then click OK.

NOTE: You can select which cover page you want to include with your fax.
 * 1) Click OK to close the Properties dialog box.

