Microsoft KB Archive/230791

= Problems with Two Sony DV Cameras Attached =

PSS ID Number: 230791

Article Last Modified on 10/16/2002

-

The information in this article applies to:


 * Microsoft Windows 98

-



This article was previously published under Q230791



SYMPTOMS
If you have two Sony DV camcorders connected to the 1394 ports on a Windows 98-based computer, you may receive error messages on a blue screen. The error messages may occur if one of the cameras is powered off while the other is still on. The computer may also stop responding (hang) after many reads and writes between the camcorder and the computer.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 98 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Date     Time    Version      Size     File name     Platform

4/7/99  10:45:06   4.10.2179  35,680   Ohci1394.sys  Windows 98 4/7/99  10:45:02   4.10.2179  37,360   1394bus.sys   Windows 98 4/7/99  10:45:05               5,867   1394.inf      Windows 98



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Keywords: kberrmsg kbHardware kbprb kbQFE KB230791

Technology: kbWin98 kbWin98search

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.