Microsoft KB Archive/194878

= Error: "No Transport Provider" Trying to Send Mail in Terminal Server =

Article ID: 194878

Article Last Modified on 11/1/2006

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APPLIES TO

 Microsoft Outlook 97 Service Pack 1, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 95

 Microsoft Windows 98 Standard Edition

 Microsoft Windows 95</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul> </li> Microsoft Outlook 97 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul> </li> Microsoft Outlook 98 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul> </li> Microsoft Windows NT 4.0</li></ul>

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This article was previously published under Q194878

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Outlook 98 and Outlook 97
When Outlook is configured for Internet mail, sending mail with this service you will receive a non-delivery report (NDR) stating, "No transport provider was available for delivery to this recipient. The service is installed but doesn't show up in Tools/Check for new mail on..."

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CAUSE
Outlook clients need to create an RHC file in the %systemroot%\system32 directory. The complete filename for the RHC file is: <pre class="fixed_text">  MSIN****RHC where **** is going to be a different number for each user.

The default permission on the System32 directory is: <pre class="fixed_text">  Everyone Read (RX) Change this to: <pre class="fixed_text">  Everyone Change and uncheck: <pre class="fixed_text">  Replace permissions on Subdirectories and Replace permissions on   existing files.

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RESOLUTION
Changing the permissions on the System32 directory to Everyone Change (RWX)(RWX) will allow users when running Outlook to create these files.

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STATUS
This behavior is by design.

Additional query words: Windows NT Terminal Server kbDSupport terminalsrv

Keywords: kbprb KB194878

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