Microsoft KB Archive/293093

= Browser Causes Computer to Stop Responding =

Article ID: 293093

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 6a

-



This article was previously published under Q293093



SYMPTOMS
When you shut down the computer, the browser service may cause the computer to stop responding; the occurrence of this problem is very rare.



CAUSE
This problem occurs because there are not enough worker threads available.



RESOLUTION


WORKAROUND
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this problem, increase the number of threads in the delayed work queue:  Start Registry Editor (Regedt32.exe). Locate the <--value name --> value under the following key in the registry:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Executive\AdditionalDelayedWorkerThreads

 On the Edit menu, click DWORD, type 6, and then click OK. Quit Registry Editor.

By setting this value to 6, you are providing a total of nine threads, which allows for the delayed work items to run and signal the timer.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbbug kbenv kbfix KB293093

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.