Microsoft KB Archive/262757

= Computer Shuts Down Or Stops Responding Due to Noise Produced in the MTH Chip =

Article ID: 262757

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 95
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q262757



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
Computers that use the I820 chipset and that access SDRAM modules may intermittently shut down or stop responding.



CAUSE
Intel has found that there may be some noise disturbances that occur in communications between the Motherboard components and the Memory Translator Hub (MTH).



RESOLUTION
To resolve this problem, download the Intel utility found at the following Web site:

http://www.intel.com/support/motherboards/desktop/cc820/sb/cs-012767.htm

This utility determines if the MTH chip exists in the computer. If the MTH component is detected, this is most likely a hardware issue and you should contact the vendor.



STATUS
Currently, Intel has canceled shipping MTH chips until the MTH2 chip is released.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



MORE INFORMATION
For further information, go to the Intel Web site:

http://www.intel.com

If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:

Click here to view a list of shutdown articles

Additional query words: HWSYSMB w98shutdown

Keywords: kbhardware kbprb KB262757

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