Microsoft KB Archive/294959

= Contents of the Windows Media Player 7 for Mac Readme File =

Article ID: 294959

Article Last Modified on 8/17/2006

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APPLIES TO


 * Microsoft Windows Media Player 7.0 for Macintosh

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This article was previously published under Q294959



SUMMARY
This article contains a copy of the information that is contained in the Windows Media Player 7 for Mac Readme file.



MORE INFORMATION
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Read Me file for Windows Media Player 7 for Mac

March 2001

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Copyright (c) 2000-2001 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information that supplements the documentation for Microsoft Windows Media Player 7 for Mac.

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CONTENTS

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1.0 MINIMUM SYSTEM REQUIREMENTS

2.0 KNOWN ISSUES

2.1 Link issues with Internet Explorer

2.2 Link issues when using MMS protocol

2.3 New Player icons may not appear

2.4 Issue playing files with a .wmd extension

2.5 Issue acquiring licensed Windows Media files using Internet Explorer 4.5

2.6 Issue using multiple versions of a Web browser

2.7 Issue using Netscape Navigator 4.5 or earlier

2.8 Issue playing embedded content

2.9 Help may not appear

2.10 Player does not support Netscape Navigator 6

2.11 Player does not support the Mac OS X Carbon environment

2.12 Audio and video synchronization issue

2.13 Issue playing video content by using the UDP protocol

3.0 PRODUCT SUPPORT

4.0 LEGAL NOTICE

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1.0 MINIMUM SYSTEM REQUIREMENTS

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The following hardware and software are required to use Windows Media Player 7 for Mac:

- Apple Mac OS 8.1 or later (Mac OS 8.6 or later recommended)

- PowerPC 603e 180 MHz or higher processor

- 32 megabytes (MB) or higher of RAM

- Virtual Memory turned on

- 10 MB of free hard disk space

- Monitor color depth of 256 colors (Millions of colors recommended)

- Microsoft Internet Explorer 4.0.1 or later (Internet Explorer 5 or later recommended), Netscape Navigator 4.x (PowerPC version), Netscape Communicator 4.0 or later (PowerPC version), or America Online for Macintosh 4.0 or 5.0

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2.0 KNOWN ISSUES

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2.1 Link issues with Internet Explorer

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If you are using Internet Explorer 4.01 or 4.5, you may experience problems opening links to some files. To fix this, upgrade your browser to Internet Explorer 5 or download the link to your computer, and then open it with the Player.

NOTE: If you install Internet Explorer 5 after you have installed the Player, you should run Windows Media Player Setup again. This will add the Windows Media plug-in to the browser so you can play Windows Media-based content that is embedded in Web pages.

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2.2 Link issues when using MMS protocol

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You may experience problems opening links to content that uses the Microsoft Media Server (MMS) protocol.

To play content that uses the MMS protocol, start the Player, and on the File menu, click Open URL, and then type the URL.

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2.3 New Player icons may not appear

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The icons for Windows Media Player 7 for Mac and for Windows Media files are different than the icons associated with them in previous versions of the Player. If you had a previous version of the Player installed on your computer, the new icons may not appear. To ensure that the new icons appear, rebuild the desktop file by using the following procedure.

To rebuild the desktop file

1. Restart your computer.

2. During restart, hold down COMMAND + OPTION until the rebuild desktop dialog box appears.

3. Click OK.

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2.4 Issue playing files with a .wmd extension

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Currently, the Player may not play all digital media files packaged in a Windows Media file with a .wmd extension.

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2.5 Issue acquiring licensed Windows Media files using Internet Explorer 4.5

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If you are using Internet Explorer 4.5, you may not be able to acquire licensed Windows Media files. To fix this, upgrade to Internet Explorer 5 or later.

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2.6 Issue using multiple versions of a Web browser

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The Windows Media plug-in must be installed in every browser that you want to use to play Windows Media-based content that is embedded in Web pages. When installing Windows Media Player, you may be prompted to choose the browser version you want to install the Windows Media plug-in with. If you want to install the plug-in for more than one version listed, select a version of the browser, run the installation program again, and then select another version of the browser.

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2.7 Issue using Netscape Navigator 4.5 or earlier

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If you are using Netscape Navigator 4.5 or earlier and try to play Windows Media-based content that is embedded in Web pages, the embedded Windows Media Player may not appear. If you encounter this problem, be sure that your computer clock is set to the correct date, and then try to play the content again.

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2.8 Issue playing embedded content

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If you try to play Windows Media-based content that is embedded in Web pages, the embedded Windows Media Player may not appear. If you encounter this problem, assign more memory to Netscape Navigator by using the following procedure, and then try to play the content again.

To assign more memory to Netscape Navigator

1. Quit Netscape Navigator if it is running.

2. Select the Netscape Navigator program icon (not an alias of the program icon).

3. On the File menu, click Get Info, and then point to Memory.

4. In Preferred Size, type a larger number.

5. If necessary, in Minimum Size, type a number equal to the number you typed in Preferred Size.

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2.9 Help may not appear

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As a result of a limitation of Internet Config or Internet control panel, Help may not appear. You can use one of the following two solutions, depending on which version of the operating system you are using.

If you are running Mac OS 8.1-8.5 and you are unable to launch Help, use the following procedure to set the helper application for the file protocol in Internet Config.

To set the helper application for the file protocol in Internet Config

1. Use Sherlock or another search tool to find the program Internet Config.

2. Double-click the program icon.

3. Click Helpers.

4. Be sure that the helper application for the file protocol is a functional Web browser.

If you are running Mac OS 8.5.1 or later and you are unable to launch Help, use the following procedure to set the helper application for the file protocol in Internet control panel.

To set the helper application for the file protocol in Internet control panel

1. On the Apple menu, point to Control Panels, and then click Internet.

2. On the Edit menu, click User Mode.

3. In the Select User Mode area, click Advanced.

4. Click the Advanced tab, and then click Helper Apps.

5. Be sure that the helper application for the file protocol is a functional Web browser.

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2.10 Player does not support Netscape Navigator 6

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The Player does not currently support Netscape Navigator 6.

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2.11 Player does not support the Mac OS X Carbon environment

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The Player does not currently support the Mac OS X Carbon environment. However, the Player does support the Mac OS X Classic environment.

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2.12 Audio and video synchronization issue

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If your computer has a slower processor, audio and video may not be synchronized when you play content encoded at higher bit rates and higher frames per second.

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2.13 Issue playing video content by using the UDP protocol

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You may encounter problems playing streamed video content over extended periods of time. To fix this problem, use the following procedure to turnoff User Datagram Protocol (UDP) streaming.

To turn off UDP streaming

1. On the Edit menu, click Preferences.

2. Click the Network Settings tab, and then clear the UDP check box.

NOTE: Transmission Control Protocol (TCP) and Hypertext Transfer Protocol (HTTP) are more reliable protocols to use to play streaming video; however, using these protocols may result in increased network congestion.

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3.0 PRODUCT SUPPORT

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Assisted Paid Personal support may be available for this product. To get the latest information on your support options, visit the Microsoft Product Support Services Web site at

http://support.microsoft.com/select/?target=hub

and select this product from the drop-down list.

In addition, you can ask questions, share information, and connect with other users at the Windows Media Player for Mac newsgroup located at

http://www.microsoft.com/windows/windowsmedia/community/newsgroups/WindowsMedia/default.mspx?dg=microsoft.public.windowsmedia.player.mac

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4.0 LEGAL NOTICE

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Information in this document, including URL and other Internet Web site references, is subject to change without notice. Unless otherwise noted, the example companies, organizations, products, people and events depicted herein are fictitious and no association with any real company, organization, product, person, or event is intended or should be inferred. Complying with all applicable copyright laws is the responsibility of the user. Without limiting the rights under copyright, no part of this document may be reproduced, stored in, or introduced into a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), or for any purpose, without the express written permission of Microsoft Corporation.

Microsoft may have patents, patent applications, trademarks, copyrights, or other intellectual property rights covering subject matter in this document. Except as expressly provided in any written license agreement from Microsoft, the furnishing of this document does not give you any license to these patents, trademarks, copyrights, or other intellectual property.

Copyright (c) 2000-2001 Microsoft Corporation. All rights reserved.

Microsoft, MS-DOS, Windows, Windows Media, Windows NT, ActiveSync, ActiveX, DirectDraw, DirectShow, FrontPage, JScript, Microsoft Press, NetShow, Outlook, PowerPoint, SQL Server, Visual Basic, Visual C++, Visual InterDev, Visual J++, Visual Studio, Win32, and Win32s are either registered trademarks or trademarks of Microsoft Corporation in the U.S.A. and/or other countries.

The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

This software is based in part on the work of the Independent JPEG Group.

GIF decompression code, copyright 1990, David Koblas. Permission to use, copy, modify, and distribute this software and its documentation for any purpose and without fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This software is provided &quot;as is&quot; without express or implied warranty.

Additional query words: Apple Macintosh

Keywords: kbinfo KB294959

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