Microsoft KB Archive/135816

Inaccurate Error Message at Sign In

PSS ID Number: Q135816 Article last modified on 08-29-1995

1.00 1.05

WINDOWS

= SYMPTOMS =

If you type an apostrophe or quotation mark in the Member ID field when you try to sign in to The Microsoft Network, you receive the following inaccurate error message:

The Microsoft Network accounts database is not available at this time. Please try to sign in later.

= STATUS =

Microsoft has confirmed this to be a problem in The Microsoft Network versions 1.0 and 1.05.

= MORE INFORMATION =

Apostrophes and quotation marks cannot be used in member IDs. The correct error message is:

This member ID is not valid. Please make sure that it is correct and try again.

KBCategory: kbusage kberrmsg KBSubcategory: msnconnect Additional reference words: 1.00 1.05 msn

=
================================================================

Copyright Microsoft Corporation 1995.