Microsoft KB Archive/841186

= Router addresses in RIP become corrupted on a Windows 2000-based server =

Article ID: 841186

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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SYMPTOMS
When you use the Routing and Remote Access Microsoft Management Console (MMC) snap-in on a Microsoft Windows 2000-based server to configure Routing Information Protocol (RIP) to accept announcements only from specific routers, the router addresses may be corrupted or they may be set to 0.0.0.0 in the Routing and Remote Access MMC. If router addresses are corrupted or if they are set to 0.0.0.0, RIP no longer accepts any announcements from these routers.



CAUSE
This problem may occur if the IP addresses for the routers are not sorted in descending numeric order, from lowest numeric value to highest numeric value. This can cause IP addresses to be set to the value &quot;0.0.0.0&quot;.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name --  20-May-2004  21:49  5.0.2195.6920  829,200  Ipsnap.dll



WORKAROUND
To work around this problem, type the IP addresses for the routers in descending numeric order, from lowest numeric value to highest numeric value.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: RRAS Win2k win2000

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB841186

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