Microsoft KB Archive/182705

= OFF98: MacLinkPlus Error Message When You Double-Click a File =

Article ID: 182705

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Excel 98 for Macintosh
 * Microsoft Word 98 for Macintosh

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This article was previously published under Q182705



SYMPTOMS
When you double-click a Microsoft Excel 98 Macintosh Edition workbook, you may receive the following error message:

MacLinkPlus can translate " " into the Excel 5.0 worksheet

format ... However ...

The application "Microsoft Excel" was not available when this version

of the Translators was built. A newer version of MacLinkPlus may do a

better translation for you.

In the error message,  is the name of the file that you are opening. When you click OK, Excel is started and the file is opened. The string "(Converted)" (without the quotation marks), appears in the title bar of the workbook.

When you double-click a Microsoft Word 98 Macintosh Edition document, you may receive the following error message:

MacLinkPlus can translate " " into the Microsoft Word Mac 6.0

document format ... However ...

The application "Microsoft Word" was not available when this version

of the Translators was built. A newer version of MacLinkPlus may do a

better translation for you.

In the error message,  is the name of the file that you are opening. When you click OK, Word is started and the file is opened.



CAUSE
This problem may occur if MacLinkPlus version 9.7 is installed on your computer.



WORKAROUND
To work around this problem, rebuild the Desktop file. To do this, follow these steps:


 * 1) On the Special menu, click Restart.
 * 2) When the welcome screen appears when the computer is restarting, press and continue to hold COMMAND+OPTION.
 * 3) When you are prompted to rebuild the Desktop file, release the keys and click OK.

NOTE: Rebuilding the Desktop file may not work around the problem if Office 98 is installed on a separate partition that does not contain the System Folder.

If this workaround does not work, contact DataViz Technical Support at (203) 268-0030.

To resolve the problem, upgrade to version 9.7.1 of MacLinkPlus. For more information about MacLinkPlus, contact DataViz, Inc. at (800) 733-0030.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
MacLinkPlus is manufactured by DataViz, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: OFF98 Maclink Plus

Keywords: kbnofix kbprb kb3rdparty kbfaq KB182705

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