Microsoft KB Archive/320086

= Sysprep.exe Installation with Server Appliance Kit Does Not Work =

Article ID: 320086

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 with the Server Appliance Kit

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This article was previously published under Q320086



SYMPTOMS
A custom installation that is created by using the Server Appliance Kit and Sysprep.exe may not work correctly. After you run Sysprep.exe, an &quot;Account Unknown&quot; error message may be generated during logon.



CAUSE
This problem may occur if Sysprep.exe does not correctly create the SID for the Server Managers group.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date       Time   Version        Size    File name 19-Mar-02 19:02  5.0.2195.5112  27,920  Setupcl.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Additional query words: kbSetup

Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbsetup kbwin2000presp3fix kbwin2000sp3fix KB320086

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