Microsoft KB Archive/161119

= OFF97: Low Memory Message When Recording in Camcorder =

Article ID: 161119

Article Last Modified on 11/22/2000

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APPLIES TO


 * Microsoft Office 97 Standard Edition

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This article was previously published under Q161119



SYMPTOMS
When you attempt to record a movie using Microsoft Camcorder 97, you may receive the following error message:

There may not be enough memory available (0K) to record this movie. Close other programs to make more memory available. If the problem persists, lower the screen resolution or the number of colors you monitor shows. Record the movie now?



CAUSE
Microsoft Camcorder requires a minimum amount of random access memory (RAM) to guarantee that it completely captures the contents on the screen. If the amount of RAM is below the minimum required amount, the alert message appears. This message is only a warning and should not be misinterpreted as a system or program error. Despite receiving the message you can continue recording. In most cases Camcorder continues to record and play back every event as expected.



WORKAROUND
To work around this problem, reduce the screen resolution and color depth. To avoid the alert, Microsoft recommends that you close all programs, start Camcorder, and then open the programs as you need them. After clicking Yes in the message dialog box, the alert message does not appear again in the current session of Camcorder.

Changing Screen Resolution and Color Depth

 * 1) On the Start Menu, point to Settings, and then click Control Panel.
 * 2) Double-click the Display icon and click the Settings tab.
 * 3) To reduce the screen resolution, move the slider to the left under Desktop Area.
 * 4) To change the color depth, click a lower color value, such as 256 or 16, in the Color Palette list.
 * 5) Click OK. (depending on your type of video card, you may be prompted to restart the computer.)

Additional query words: 97 OFF97 movie record error message

Keywords: KB161119

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