Microsoft KB Archive/191780

= OL97: Appointments Appear in Deleted Items Folder After Import =

Article ID: 191780

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q191780



SYMPTOMS
In Microsoft Outlook 97, after importing Calendar items from one Personal Folders file (PST) to another PST, you may see appointment items in your Deleted Items folder.



CAUSE
This behavior occurs if you choose the import option, "Replace duplicates with items imported."



MORE INFORMATION
If you choose the "Replace duplicates with items imported" option, Outlook replaces and drops other duplicate items, such as contacts or tasks, without placing them in the Deleted Items folder. However, Outlook places duplicate appointments in the Deleted Items folder, after removing them from the calendar.

To permanently remove the duplicate appointments from your computer, follow these steps:
 * 1) Click to open the Deleted Items folder.
 * 2) Click to select the first deleted appointment item in the list.
 * 3) Hold down SHIFT and click the last deleted item in the list.
 * 4) Press DELETE.
 * 5) Click Yes when asked "Are you sure you want to permanently delete the select items(s)?"

Keywords: kbprb KB191780

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