Microsoft KB Archive/119925

Limitations of Gateway 2000 Local Bus with ATI Graphics Video

PSS ID Number: Q119925 Article last modified on 02-13-1998

windows:1.0,2.0,2.0a

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Publisher versions 1.0, 2.0, 2.0cd, 2.0a, and 2.0acd == 

= SUMMARY =

Computer users purchasing a Gateway 2000 Local Bus system with the ATI Graphics Ultra Pro video board installed receive the following bulletin packaged with the new system.

= GATEWAY 2000 LETTER =

Dear Customer,

Thank you for purchasing your Gateway 2000 Local Bus system. We hope you will be as impressed with its performance as we are.

This system has one of the most advanced video display adapters on the market today, the ATI Graphics Ultra Pro. In our compatibility testing, however, we are experiencing a few limitations at higher resolutions and with some HP printers. The limitations are video driver-related only. The system performs fine in standard VGA mode. Since this video card is at the leading edge of technology, we feel that this temporary limitation does not degrade the overall performance of the system.

ATI is continually working to correct the situation. We will make available the revised video drivers on our BBS (605-232-2109) as soon as possible. In the meantime, you may also acquire drivers from the ATI BBS (416-756-4591), although these may be Beta versions only.

Thank you for your patience and cooperation in this matter. We apologize for the inconvenience.

Sincerely,

Your friends at Gateway 2000

= Additional query words: 1.00 2.00 2.00cd 2.00a 2.00acd mspub =

Keywords : kbdisplay kbhw Version : windows:1.0,2.0,2.0a Platform : WINDOWS Hardware : x86 Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.