Microsoft KB Archive/831948

= Outlook 2000 Post-Service Pack 3 hotfix package: November 18, 2003 =

Article ID: 831948

Article Last Modified on 4/4/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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SUMMARY
This article describes the Microsoft Outlook 2000 issue that is fixed in the Microsoft Outlook 2000 Post-Service Pack 3 hotfix package that is dated November 18, 2003.

Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
 * When you use the Japanese version of Outlook 2000, if you open a plain text e-mail message by using WordMail (the Use Microsoft Word to edit e-mail Messages check box is selected), and then you edit and save the e-mail message, the e-mail message may become corrupted. When you reopen the e-mail message, only the first character may appear in the message body, or the characters will appear different from the original characters or appear as symbols.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
 The optimized and the full-file versions of this hotfix are a post-Office 2000 Service Pack 3 (SP-3) hotfix. To install the hotfix, you must have Office 2000 SP-3 installed.

For additional information about Office 2000 SP-3, click the following article number to view the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of the Office 2000 Service Pack 3

 This hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

811002 Office 2000 updates and patches released after November 2002 may require Windows Installer 2.0



Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

834005 Outlook 2000 Post-Service Pack 3 hotfix package: January 13, 2004

Registry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size        File name --  18-Nov-2003  03:49  3,315,628   Outlookff.msp   (Full-File/Administrative) 18-Nov-2003 03:04  1,601,456   Outlookop.msp   (Optimized) After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:   Date          Time    Version      Size       File name --  07-Aug-2003   22:40   9.0.0.8007   77,873     Dlgsetp.dll 12-Sep-2003  00:14   9.0.0.8111   32,818     Dumpster.dll 26-Jun-2003  20:10   9.0.0.7826   192,561    Mimedir.dll 16-Nov-2003  23:41   9.0.0.8313   5,341,234  Outllib.dll 01-Nov-2002  00:15   9.0.0.7031   45,104     Recall.dll Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

