Microsoft KB Archive/838035

= DNS generates an access violation error in Windows Server 2003 =

Article ID: 838035

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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SYMPTOMS
DNS may generate an access violation error on a computer that is running Microsoft Windows Server 2003.



CAUSE
This problem may occur when DNS tries to delete an AAAA record.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

IA-64   Date         Time   Version            Size    File name --  02-Mar-2004  17:02  5.2.3790.136    1,023,488  Dns.exe          IA-64 02-Mar-2004 18:50  5.2.3790.136      422,912  Wdns.exe         x86 01-Mar-2004 15:25                        271  Branches.inf 02-Mar-2004 19:00                     10,119  Kb838035.cat 02-Mar-2004 18:53                        354  Updatebr.inf 02-Mar-2004 18:54                      7,712  Update_rtmqfe.inf x86   Date         Time   Version            Size    File name --  02-Mar-2004  18:50  5.2.3790.136      422,912  Dns.exe 01-Mar-2004 15:24                        271  Branches.inf 02-Mar-2004 19:00                      9,766  Kb838035.cat 02-Mar-2004 18:51                        354  Updatebr.inf 02-Mar-2004 18:52                      6,240  Update_rtmqfe.inf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbdns kbserver kberrmsg kbwinserv2003presp1fix kbqfe kbfix kbbug KB838035

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