Microsoft KB Archive/22438

Cartridges F-Z Do Not Work on Early LaserJets

PSS ID Number: Q22438 Article last modified on 11-02-1994

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MS-DOS

= SUMMARY =

Early model Hewlett-Packard (HP) LaserJets require a firmware update to use cartridges F through Z.

You can check what version of the LaserJet you have by turning the printer on, placing the printer off line, and pressing the Self Test button on the control panel. After about 30 seconds, a page will be printed having a series of numbers at the bottom indicating the printer version.

The numbers will be in the form xxx-xxxx-xxxxx. Examine the middle set of numbers. If it is less than 6000, you need the firmware update. This update can be obtained from Hewlett-Packard by calling (208) 323-2551.

KBCategory: kbprint KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.