Microsoft KB Archive/324120

= Cannot Log On to Domain After Adding a Computer to a Domain =

Article ID: 324120

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q324120



SYMPTOMS
You may not be able to log on to the domain after you add your computer to the domain. When this problem occurs, event ID 3210 is recorded in the event log.



CAUSE
The problem occurs because the synchronization among domain controllers does not finish.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name --  06-Jul-2002  23:27  5.0.2195.5781    123,664  Adsldp.dll 06-Jul-2002 23:27  5.0.2195.5781    131,344  Adsldpc.dll 06-Jul-2002 23:27  5.0.2195.5781     62,736  Adsmsext.dll 06-Jul-2002 23:27  5.0.2195.5925    358,160  Advapi32.dll 06-Jul-2002 23:27  5.0.2195.5265     42,256  Basesrv.dll 06-Jul-2002 23:27  5.0.2195.5855     49,424  Browser.dll 06-Jul-2002 23:27  5.0.2195.5595    135,952  Dnsapi.dll 06-Jul-2002 23:27  5.0.2195.5595     96,016  Dnsrslvr.dll 06-Jul-2002 23:27  5.0.2195.5722     45,328  Eventlog.dll 06-Jul-2002 23:27  5.0.2195.5907    222,992  Gdi32.dll 06-Jul-2002 23:27  5.0.2195.5859    145,680  Kdcsvc.dll 04-Jun-2002 23:31  5.0.2195.5859    199,952  Kerberos.dll 06-Jul-2002 23:27  5.0.2195.4928    708,880  Kernel32.dll 03-Jul-2002 01:21  5.0.2195.5926     71,024  Ksecdd.sys 03-Jul-2002 01:21  5.0.2195.5926    506,128  Lsasrv.dll 03-Jul-2002 01:21  5.0.2195.5926     33,552  Lsass.exe 06-Jul-2002 23:27  5.0.2195.4733    332,560  Msgina.dll 04-Jun-2002 23:31  5.0.2195.5859    107,792  Msv1_0.dll 06-Jul-2002 23:27  5.0.2195.5877    307,472  Netapi32.dll 06-Jul-2002 23:27  5.0.2195.5932    360,208  Netlogon.dll 06-Jul-2002 23:27  5.0.2195.5886    917,264  Ntdsa.dll 06-Jul-2002 23:27  5.0.2195.5585    386,832  Samsrv.dll 06-Jul-2002 23:27  5.0.2195.5837    128,784  Scecli.dll 06-Jul-2002 23:27  5.0.2195.5921    300,304  Scesrv.dll 04-Jun-2002 23:24  5.0.2195.5857     64,000  Sp3res.dll 21-Jun-2002 19:09  5.2.2.10           3,584  Spmsg.dll 21-Jun-2002 19:10  5.2.2.10          44,544  Spuninst.exe 13-Jun-2001 07:05  5.0.2195.3727      3,856  Svcpack1.dll 06-Jul-2002 23:27  5.0.2195.5931    379,664  User32.dll 06-Jul-2002 23:27  5.0.2195.5644    369,936  Userenv.dll 06-Jul-2002 23:27  5.0.2195.5859     48,912  W32time.dll 04-Jun-2002 23:32  5.0.2195.5859     57,104  W32tm.exe 04-Jul-2002 02:41  5.0.2195.5929  1,642,384  Win32k.sys 03-May-2002 20:31  5.0.2195.5731    178,960  Winlogon.exe 06-Jul-2002 23:27  5.0.2195.4602    243,472  Winsrv.dll 06-Jul-2002 23:27  5.0.2195.5904    125,712  Wldap32.dll



WORKAROUND
To work around this problem, wait for a while until synchronization is finished.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB324120

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