Microsoft KB Archive/264281

= PRJ2000: &quot;Microsoft Project Cannot Open the File&quot; Error When You Open Project Stored on Novell Server =

Article ID: 264281

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition, when used with:
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q264281



SYMPTOMS
In Microsoft Project, when you try to open a project stored on a Novell network server, you receive the following error message:

Microsoft Project cannot open the file.

Try one of the following:


 * Check that the file's name and path are correct.


 * Check that the file is in a format recognized by Microsoft Project. Microsoft Project files (.MPP) from a version earlier than Microsoft Project 98 cannot be opened.



CAUSE
This problem may occur when all of the following conditions are true:
 * Your computer is running Microsoft Windows 98.
 * Your computer uses the Novell Client for Windows 98 version 3.2.

This behavior occurs because version 3.2 of the Novell Client for Windows 98 is not compatible with Microsoft Project 2000.



WORKAROUND
To work around this problem, use either of the following methods.

Method 1
Install an earlier version of the Novell Client for Windows 98. The following versions work correctly with Microsoft Project 2000:
 * Version 3.1, dated February 8, 1999 (2/8/99).
 * Version 3.1 SP1, dated June 15, 1999 (6/15/99).
 * Version 3.1 SP2, dated October 3, 1999 (10/3/99).

Method 2
Store your Microsoft Project 2000 files on a local drive rather than on the network server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information, go to the following Novell support site, and search for article 2956674:

http://support.novell.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Novell, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kberrmsg kbpending kbprb KB264281

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