Microsoft KB Archive/93566

= PC Win: Appears to Hang When Printing from Shared Folder =

Article ID: 93566

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2

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This article was previously published under Q93566



SYMPTOMS
Microsoft Mail for Windows may appear to hang (stop responding) when you print a large message from within a shared folder.



CAUSE
When Mail for Windows prints a message from a shared folder, it makes a temporary copy of the message and sends the copy to the printer without reporting progress to you during the copy phase of the process. If a message is particularly long or contains embedded objects, Mail may appear to be hung while it copies the message.



STATUS
Microsoft has confirmed this to be a problem in version 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.00b 3.20

Keywords: KB93566

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