Microsoft KB Archive/181246

= OL98: Team Manager Tasks Disappear When Default Delivery Changed =

Article ID: 181246

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition
 * Microsoft Team Manager 1.0 Standard Edition

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This article was previously published under Q181246



SYMPTOMS
NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.

When using Microsoft Outlook 98 with Microsoft Team Manager 97 for team members, moving your default delivery location will cause your team member assigned tasks to disappear from the manager's team file on the next update.



CAUSE
Team Manager for Team Members expects tasks to be stored in the default Task folder. Moving your default delivery location also moves your default Task folder location without moving the existing tasks.



RESOLUTION
Before changing your default delivery location, send updates for all your tasks to your team manager. To do this, on the Task menu click Send Updates. After the move, your manager must resend all tasks previously sent to you.



MORE INFORMATION
Team Manager for Team Members, also known as Individual Task List, is part of Team Manager 97. Team members use it to create or edit tasks, to send update messages and status reports to the team manager, and to store tasks and notes sent from the team manager. Team members can also use Microsoft Schedule+ or Outlook to store or view their tasks.

