Microsoft KB Archive/302550

= Updated Fail-Safe Information =

PSS ID Number: 302550

Article Last Modified on 8/21/2001

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The information in this article applies to:


 * MSN Companion 2.0

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This article was previously published under Q302550



SUMMARY
When you execute a &quot;Failsafe&quot; procedure, you will upgrade to MSN Companion Version 2.0.

Here are a few things to check after you've used Failsafe:
 * Make sure you are using Failsafe as the last resort (if you can connect to the Internet, there is no need use Failsafe).
 * Make sure that the &quot;Username&quot; box contains correct information. For example, it should read &quot;WEBC/user&quot;. If this information is incorrect, then you will not be able to Failsafe.
 * Remove the password that automatically appears, and type your password manually. If you do not know your correct password, you cannot connect to the Failsafe server.
 * Make sure that the &quot;s&quot; is removed from the &quot;https://&quot; portion of the URL.

Additional query words: kbimu; MSN Companion

Keywords: kbhowto KB302550

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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