Microsoft KB Archive/313328

= ISA Microsoft Management Console Is Slow to Open =

Article ID: 313328

Article Last Modified on 2/4/2002

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

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This article was previously published under Q313328



SYMPTOMS
The ISA Microsoft Management Console (MMC) may take a long time to open in both Taskpad and Advanced views.



CAUSE
When site and content rules and protocol rules are applied to users and groups from remote domains, the ISA MMC verifies the trusted accounts before it displays the list. If these trusts are across slow network connections or the trusts cannot be verified, opening the ISA MMC can take several minutes.



WORKAROUND
The &quot;Applies to&quot; column shows the users and groups to which the rule applies. To work around this problem, remove the &quot;Applies to&quot; column from the Site and Content Rules folder and the Protocol Rules folder. To do this, follow these steps:
 * 1) Open the ISA MMC.
 * 2) Expand Servers and Arrays.
 * 3) Expand the array.
 * 4) Expand the Access Policy.
 * 5) Select the Site and Content Rules folder.
 * 6) Right-click the folder, select View, and then click Choose Columns.
 * 7) Remove the Applies to column and click OK.
 * 8) Repeat these steps for the Protocol Rules folder.



STATUS
This behavior is by design.

Additional query words: ISA management console mmc open slow

Keywords: kbenv kbprb KB313328

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