Microsoft KB Archive/132786

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Known Issues with MS Print Agent for NetWare (MSPSRV)

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Q132786

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
You may experience one or more of the following problems with Microsoft Print Agent for NetWare Networks (MSPSRV):

Wrong Font Size Used on Print Server Tab in Printer Properties
When you click the Print Server tab in the Printer Properties dialog box, the text extends beyond the border of the dialog box. The dialog box is still usable.

Error Message: Could Not Enumerate Print Servers on this Server
When you click "Enable Microsoft Print Server for NetWare," you receive the following error message:

Could not enumerate print servers on this server.

When you receive this error message, you are automatically logged off the NetWare server and your NetWare connections are lost. You must restart Windows 95 and log on again to restore your connections.

Cannot Activate Print Server List Box
In order to activate the Print Server list box, you must click the NetWare Server list box and then click your NetWare server. You must do this even if the appropriate NetWare server appears in the box.

Preferred Server Listed Twice in Network Neighborhood
MSPSRV causes the server on which the print queue resides to appear in Network Neighborhood. If this is also your preferred server, you may see it listed in Network Neighborhood twice.

You are Prompted for Password to NetWare Server
Each time you access a NetWare server, you are asked for the password. This occurs even when you are already logged on to the NetWare server.

Lost Connection to NetWare Server When Printing
If MSPSRV is enabled and you send multiple print jobs to a NetWare print server, you lose the connection to the NetWare server.

Wrong Form Printed
All print jobs sent to a NetWare server print queue revert to form zero, even if a different form number or name is used.

For additional information about this problem, please see the following article in the Microsoft Knowledge Base:

"Q148904 NetWare Print Jobs Always Use Form Zero"

Must Restart Computer After Enabling or Disabling MSPSRV
After you enable or disable MSPSRV, you must restart your computer.

Not All NetWare Print Servers Enumerated
A Windows 95-based workstation with MSPSRV enabled may not enumerate all of the NetWare print servers on the list.

RESOLUTION
This issue is resolved by the following updated file(s) for Windows 95 and OSR2, or later versions of these file(s):

  MSPSRV.EXE   version 4.00.952  dated 3/4/96   20,480 bytes NWPP32.DLL  version 4.00.952  dated 3/4/96   45,520 bytes NWREDIR.VXD version 4.00.952  dated 2/28/96  123,987 bytes

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95 and OEM Service Release 2 (OSR2). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

Use of the Microsoft Print Agent for NetWare (MSPSRV) is not supported under Microsoft Windows 98.

MORE INFORMATION
For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

"Q161020 Implementing Windows 95 Updates"

Please note that the following problem still occurs in the latest release of MSPSRV:


 * Preferred Server Listed Twice in Network Neighborhood

Additional query words: novell MSPSRV.exe

Keywords : kberrmsg kbnetwork kbprint 3rdpartynet win95

Issue type :

Technology : kbWin95search kbWin95