Microsoft KB Archive/269185

= Code 10 on Compact Flash Cards and an Available IRQ Is Not Assigned =

PSS ID Number: 269185

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q269185



SYMPTOMS
When you insert a Compact Flash Card or MicroDrive, the device may appear in Device Manager with a black exclamation point (!) on a yellow field. The device properties indicate a status of &quot;Code 10,&quot; and may include the following informational text or text that is similar to this text:

This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

Also, the device may not have been assigned an available IRQ even though one is available. Instead of an IRQ, the device may be assigned a memory-only configuration.



CAUSE
This problem can occur because memory-only configurations are reported by the device and are valid, but do not work correctly with Windows 98 Second Edition without an IRQ.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time    Version    Size     File name 11/22/2000 04:54p  4.10.2227  65,919   Pci.vxd 11/22/2000 08:23p  4.10.2224  69,594   Ios.vxd 11/27/2000 03:33p             24,136   Mshdc.inf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The .inf file for the device should include the following statement in the .inf file to filter out the memory only configuration so that the computer will attempt to find an IRQ if one has been available:

HKR,,FilterMemConfig,1,1

Note that this behavior has been changed in the Mshdc.inf file for the components that are included with Windows 98 Second Edition, but some manufacturers may need to add this setting.

For additional information about a related hotfix, click the article number below to view the article in the Microsoft Knowledge Base:

276602 Device Manager Reports Code 10 for Device and Does Not Assign an Available IRQ

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Additional query words: bang banged out

Keywords: kbbug kbenv kbHardware kbQFE KB269185

Technology: kbWin98SE kbWin98SEsearch

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