Microsoft KB Archive/936150

= Error message when you wake Windows Vista from sleep: &quot;STOP: 0x000000B8&quot; =

Article ID: 936150

Article Last Modified on 8/24/2007

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APPLIES TO


 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Starter
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Ultimate

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SYMPTOMS
When you wake a Windows Vista-based computer from sleep, you may receive a Stop error message that resembles the following:


 * STOP: 0x000000B8

ATTEMPTED_SWITCH_FROM_DPC

This problem occurs if you have installed the update that is described in the following Microsoft Knowledge Base article:

929762 You receive a Stop 0x9F error when you wake a Windows Vista-based computer that is connected to an IEEE 1394-based device

Note Update 929762 is available as a critical update from the following Microsoft Web site:

http://windowsupdate.microsoft.com



CAUSE
This problem occurs because a delayed procedure call (DPC) routine tries to perform an unauthorized operation.

Note Not all &quot;Stop 0x000000B8&quot; errors are caused by this problem.



Update information
The following files are available for download from the Microsoft Download Center:

Download the Update for Windows Vista (KB936150) package now.

Download the Update for Windows Vista 64-bit versions (KB936150) package now.

Release Date: July 24, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this update.

Update replacement information
This update does not replace a previously released update.

File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The symptoms of a Stop error vary depending on the failure options that have been configured in Windows. For more information about how to configure system failure options, click the following article number to view the article in the Microsoft Knowledge Base:

307973 How to configure system failure and recovery options in Windows

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: STOP BugCheck Bug Check BSOD hang freeze NMI bluescreen blue screen

Keywords: kberrmsg kbbug kbfix kbqfe atdownload kbexpertisebeginner kbhotfixserver kbwinserv2003postsp2fix kbwinvistapostrtmfix KB936150

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