Microsoft KB Archive/164930

= XADM: Error 1075 During Setup of Exchange 4.0 on NT 4.0 =

Article ID: 164930

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q164930



SYMPTOMS
When you install Microsoft Exchange Server 4.0 for the first time on a Windows NT Server 4.0 computer, after you type the Exchange Service Account, the following error message appears:

Fail On Install Setup was unsuccessful a dependency service does

not exist or has been marked for deletion.

If you look in Control Panel Services, you see that the Exchange services are there. However, when you try to start the Exchange Service Account service, the following error message appears:

Error 1075: The dependency service does not exist or has been

marked for deletion.



CAUSE
To determine the cause of this problem:


 * 1) In Control Panel Network, click Service and see whether RPC CONFIGURATION is installed. If not, this is the cause. RPC must be installed for Exchange Server to work.
 * 2) If RPC is installed, look in Control Panel Services and see whether you have both of the following:


 * 1) * Remote Procedure Call (RPC) Locator
 * 2) * Remote Procedure Call (RPC) Service



RESOLUTION
To resolve this problem:


 * 1) In Control Panel Network, click Service and
 * 2) Remove the RPC Configuration and then add it again.
 * 3) Restart the server then restart Exchange Server.

Keywords: kbsetup kbtshoot kbusage KB164930

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