Microsoft KB Archive/239247

= WORKS 6: White Text in Word Processor Template Banner Is Not Printed =

Article ID: 239247

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works 6.0

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This article was previously published under Q239247



SYMPTOMS
When you create a Works Word Processor document using a template that has banners with a dark background and white text, the white text may not be printed.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You print the document to a Hewlett-Packard LaserJet 4Si printer.
 * The printer is configured to use vector graphics.



RESOLUTION
To resolve this issue, configure the printer to use raster graphics:
 * 1) Start Works Word Processor.
 * 2) On the File menu, click Print.
 * 3) In the Print dialog box, click Properties.
 * 4) Click the Graphics tab.
 * 5) Under Graphics Mode, click Use raster graphics, and then click OK.

Keywords: kbbug kbpending kbprint KB239247

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