Microsoft KB Archive/299671

= Convert.exe Tool Causes Desktop Shortcuts to Prompt for the Administrator Password =

Article ID: 299671

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q299671



SYMPTOMS
After a partition has been converted to NTFS from FAT by using the Convert.exe utility, users that are not administrators and try to start a program by using a desktop shortcut are prompted for the administrator password, and then receive the following error message:

Incorrect password or unknown user name for \\computer name\C$



CAUSE
This problem can occur because desktop shortcuts that were created before a partition has been converted by using the Convert.exe tool do not work.



RESOLUTION
To work around this problem, delete the desktop shortcuts that do now work, and then recreate them as needed.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you provide the administrator password when you are prompted to do so, the program starts normally. However, if the computer is rebooted or the secure connection is broken, the problem reoccurs.

For additional information about related issues, click the article number below to view the article in the Microsoft Knowledge Base:

171363 Enter Network Password Error Running Office Programs

Keywords: kbprb kbui KB299671

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