Microsoft KB Archive/309140

= Database merge problems in Spanish Retail version of Curso Interactivo de Microsoft (r) Office XP Professional. =

Article ID: 309140

Article Last Modified on 3/12/2002

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APPLIES TO


 * MSPRESS Microsoft OfficeXP Professional Step By Step Interactive 3.0

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This article was previously published under Q309140



SYMPTOMS
When a user installs Curso Interactivo de Microsoft (r) Office XP Professional over previously installed Curso Interactivo, Step by Step Interactive, or Online Training Kit products in any language, the user will no longer have access to previously installed courses or to user progress tracking information for those courses. The only course that will be available is Curso Interactivo de Microsoft (r) Office XP Professional.



CAUSE
Faulty base name error.



WORKAROUND
This is a known issue and there is currently no fix available. User can reinstall other Curso Interactivo, Step by Step Interactive, or Online Training Kit products after installing Curso Interactivo de Microsoft (r) Office XP Professional without losing data.

Additional query words: SBSI;MSPress; Step By Interactive;OfficeXP Training

Keywords: kbprb KB309140

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