Microsoft KB Archive/234155

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XFOR: Do Not Set Badmail Directory to the ExIFS Drive

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Q234155

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SYMPTOMS
When you use Microsoft Exchange 2000, if you change the location of the Badmail folder, it may cause the Exchange 2000 Administrator to stop responding (hang). The Simple Mail Transfer Protocol (SMTP) service may also stop responding you send a message.

CAUSE
This behavior occurs if the location of the Badmail folder is moved to the same drive as the Exchange 2000 Information Store IFS (ExIFS) drive (by default, drive M).

RESOLUTION
Change the location of the Badmail folder to another location.

MORE INFORMATION
When the location of the Badmail folder is changed by using the Exchange System Manager (ESM), the ESM checks to make sure the drive specified is not the ExIFS drive. However, it is possible to change location of the Badmail folder by using other methods (for example, using a Visual Basic script) that may not include a check for this condition. If the location of the Badmail folder is changed by using a method other the ESM, then it is possible to encounter this issue.

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Issue type : kbbug

Technology :