Microsoft KB Archive/122748

= Err Msg: Error 720: No PPP Control Protocols Configured =

Article ID: 122748

Article Last Modified on 2/20/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q122748





SYMPTOMS
When you attempt to connect to a Remote Access Service (RAS) Server using the TCP/IP protocol, you may receive the following error message:

Error 720: No PPP control protocols configured.



CAUSE
The RAS Server to which you are dialing does not have the TCP/IP protocol installed or configured for RAS.



RESOLUTION
To resolve this issue, edit your phone book entry to use the same protocol the RAS Server is using.



MORE INFORMATION
For more information on RAS Error 720, please see the following articles in the Microsoft Knowledge base:

ARTICLE-ID: 152605

TITLE : RAS Error 720 When Dialing Out

ARTICLE-ID: 123298

TITLE : RAS Errors 611 and 720 With PPP or SLIP

Additional query words: point-to-point prodnt

Keywords: kbnetwork KB122748

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.