Microsoft KB Archive/811775

= Stop 0x50 Error Occurs in SrvCompleteExecuteTransaction When You Use the XCOPY Command to Copy Files from an OS/2 File Share =

Article ID: 811775

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1

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SYMPTOMS
When you use the xcopy command to copy a file from an OS/2 network share to a Windows 2000-based computer, you receive the following Stop error:

STOP 0x00000050 (0xb6c7d000 0x00000000 0x00000000 0x00000000) in SrvCompleteExecuteTransaction



CAUSE
This problem occurs when one or more of the files that you are copying have the OS/2 extended attributes assigned to them.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP x86
  Date         Time   Version            Size    File name --  20-Dec-2002  16:36  5.1.2600.1154     322,048  Srv.sys

Windows XP IA-64
  Date         Time   Version            Size    File name --  20-Dec-2002  16:36  5.1.2600.1154   1,140,480  Srv.sys

Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  20-Dec-2002  16:09  5.0.2195.6154     250,640  Localspl.dll 20-Dec-2002 16:09  5.0.2195.6023     381,712  Printui.dll 18-Dec-2002 18:50  5.0.2195.6159     155,136  Sp3res.dll 20-Dec-2002 16:09  5.0.2195.6047      79,632  Spoolss.dll 20-Dec-2002 16:09  5.0.2195.6160     237,712  Srv.sys 20-Dec-2002 16:09  5.0.2195.6110      74,000  Srvsvc.dll 20-Dec-2002 16:09  5.0.2195.6044      84,752  Win32spl.dll 20-Dec-2002 16:09  5.0.2195.6032     114,448  Winspool.drv 20-Dec-2002 16:09  5.0.2195.6112      55,056  Wlnotify.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Windows XP
This problem was first corrected in Microsoft Windows XP Service Pack 2.

Windows 2000
This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwinnt400presp7fix kbwinxpsp2fix kbwinxppresp2fix kbwin2ksp4fix kbhotfixserver KB811775

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