Microsoft KB Archive/886715

= FIX: The Host Print Service in Host Integration Server may not correctly print when you have configured the service for languages that are printed right to left =

Article ID: 886715

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Host Integration Server 2004 Standard Edition

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SYMPTOMS
The Host Print Service may not correctly print when you have configured the service for languages that are printed right to left, such as Arabic or Hebrew. Although the characters in a word may be correctly reversed to appear right to left, the words appear left to right.

Note Languages that are printed right to left use EBCDIC code pages. For example, Arabic uses the EBCDIC code page Arabic 20240. Hebrew uses the EBCDIC code page Hebrew 20420.



CAUSE
The Host Print Service does not print the whole line of text. The service only prints word by word.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires the hotfix for the Transbidi.dll. For more information about the hotfix for the Transbidi.dll, click the following article number to view the article in the Microsoft Knowledge Base:

890353 FIX: Characters appear reversed when you use languages that are read from right to left when you use the OLE DB Provider for DB2 in Host Integration Server 2004

Also, you must use a fixed font. Otherwise, the line spacing will be incorrect.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   Date         Time   Version     Size     File name -  27-Oct-2004  15:50  6.0.1909.0   29,184  Msg5250.dll 27-Oct-2004 15:50  6.0.1909.0   39,424  Pdfcomp.exe 27-Oct-2004 15:50  6.0.1909.0  183,808  Ppd3270.dll 27-Oct-2004 15:50  6.0.1909.0   93,184  Ppd5250.dll 27-Oct-2004 15:50  6.0.1909.0   33,280  Prmngext.dll 27-Oct-2004 15:49  6.0.1909.0  167,936  Snacfg.dll 27-Oct-2004 15:50  6.0.1909.0   61,440  Snaprint.exe 27-Oct-2004 15:50  6.0.1909.0   12,288  Snaxlt.dll 27-Oct-2004 15:50  6.0.1909.0  195,072  Winvprt.dll Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: SNANLS TransBiDi BiDirection

Keywords: kbtshoot kbbug kbfix kbqfe kbhotfixserver KB886715

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