Microsoft KB Archive/930462

= Error message when you try to migrate content from Content Management Server 2002 to SharePoint Server 2007: &quot;Unable to connect to the database server&quot; =

Article ID: 930462

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Office SharePoint Server 2007

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SYMPTOMS
You use SharePoint Central Administration to try to migrate content from Microsoft Content Management Server (MCMS) 2002 to Microsoft Office SharePoint Server 2007. When you click Connect in the Source Database area of the Create Migration Profile page, you receive the following error message:

Unable to connect to the database server. Verify that the authentication method, username, and password are correct.



CAUSE
This issue occurs if the user who you use to connect to the MCMS server is not configured to use the master database as the default database in Microsoft SQL Server.



WORKAROUND
To work around this issue, make sure that the user has Read access to the master database in Microsoft SQL Server 2005 or in Microsoft SQL Server 2000. Then, configure the user to use the master database as the default database. To configure the user to use the master database as the default database, follow these steps:
 * 1) Use one of the following procedures, as appropriate for your situation:
 * 2) * If you are running Microsoft SQL Server 2005, start SQL Server Management Studio.
 * 3) * If you are running Microsoft SQL Server 2000, start SQL Server Enterprise Manager.
 * 4) Expand Security, and then expand Logins.
 * 5) Double-click the user who you want to configure, and then click General under Select a page.
 * 6) In the Default database box, click master, and then click OK.



MORE INFORMATION
For more information about how to migrate MCMS 2002 content to SharePoint Server 2007, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa480225.aspx

Additional query words: MOSS SPS

Keywords: kberrmsg kbtshoot kbbug kbnofix kbexpertiseinter KB930462

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