Microsoft KB Archive/161941

= XADM: Corrupt Page Causes Edbutil to Receive an Access Violation =

Article ID: 161941

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q161941



SYMPTOMS
A corrupt page in the private information store causes an access violation. If the Microsoft Exchange Server and Windows NT Server symbols are properly installed, the following Dr. Watson log will be generated:   Application exception occurred: App: store.DBG (pid=240) When: 12/9/1996 @ 6:36:7.933 Exception number: c0000005 (access violation)

State Dump for Thread Id 0x162

eax=fffffeed ebx=0a0bf000 ecx=3e7b1bfb edx=05effdb8 esi=101f8fff edi=101f8ffb eip=6cdef219 esp=05effd5c ebp=0a0c00fb iopl=0        nv up ei pl nz na   po   nc   cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000 efl=00000206

function: ErrPMReplace 6cdef1ff 8b4c241c        mov     ecx,[esp+0x1c] ss:0640e67f=???????? 6cdef203 89680c          mov     [eax+0xc],ebp ds:0050e80f=???????? 6cdef206 3bca            cmp     ecx,edx 6cdef208 7625            jbe     ErrPMReplace+0x1c4 (6cdef22f) 6cdef20a 8b02            mov     eax,[edx] ds:05effdb8=6cdee648 6cdef20c 8b7204          mov     esi,[edx+0x4] ds:0640e6da=???????? 6cdef20f 8bfd            mov     edi,ebp 6cdef211 8bc8            mov     ecx,eax 6cdef213 c1e902          shr     ecx,0x2 6cdef216 83c208          add     edx,0x8 FAULT ->6cdef219 f3a5           rep  movsd ds:101f8fff=???????? es:101f8ffb=82c50001 6cdef21b 8bc8            mov     ecx,eax 6cdef21d 83e103          and     ecx,0x3 6cdef220 f3a4            rep     movsb         ds:101f8fff=0e es:101f8ffb=01 6cdef222 8b42f8          mov     eax,[edx-0x8] ds:0640e6da=???????? 6cdef225 8b4c241c        mov     ecx,[esp+0x1c] ss:0640e67f=???????? 6cdef229 03e8            add     ebp,eax 6cdef22b 3bca            cmp     ecx,edx 6cdef22d 77db            ja      ErrPMReplace+0x19f (6cdef20a) 6cdef22f 8b442410        mov     eax,[esp+0x10] ss:0640e67f=???????? 6cdef233 8b742414        mov     esi,[esp+0x14] ss:0640e67f=???????? 6cdef237 8b4810          mov     ecx,[eax+0x10] ds:0050e80f=????????

*> Stack Back Trace <*

FramePtr RetAddr   Param1   Param2   Param3   Function Name 05effd7c 6cdee596  00000003 00000120 0965f8e0 EDB!ErrPMReplace+0x1ae(0x05EFFDB8, 0x05EFFDB8) 05effdb4 6cdee648  099f0080 00000000 00000000 EDB!ErrNDExpungeBackLink+0xd1(0x101F8FFF) 05effdcc 6cdc67ab  092c2480 00000000 00000000 EDB!ErrNDExpungeLinkCommit+0x4b(0x101F8FFB, 0x0A0BF000) 05effe18 6cdc5fa6  000000ff 099f0080 6ce5eb18 EDB!ErrBMExpungeBacklink+0x2dc(0x0A0BF000, 0xfffffeed) 05efff7c 6cdc7352  000000ff 093a54e0 05efffa4 EDB!ErrBMCleanPage+0x43c(0x101f8fff, 0xfffffeed) 05efffa4 6cdc7555  05efffec 77f270a8 00000018 EDB!ErrBMClean+0x16c(0x0A0C00FB) 05efffb8 77f26c2a  00000000 77f270a8 00000018 EDB!BMCleanProcess+0xbc(...) 05efffec 00000000  6cdc7499 00000000 00000000 KERNEL32!BaseThreadStart+0x61

While trying to recover the database, Edbutil caused an access violation upon hitting this corrupted page, and is unable to run to completion.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: GPF general protection invalid page fault illegal operation crash AV

Keywords: kbbug kbfix kbusage KB161941

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