Microsoft KB Archive/264624

= XADM: Content Indexing Logs Catastrophic Error When Shutting Down =

Article ID: 264624

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q264624





SYMPTOMS
When you shut down the Content Indexing service, the following event may be logged to Event Viewer Application Log:

Event Type: Error

Event Source: Microsoft Search

Event Category: Gatherer

Event ID: 10006

Date: 2/11/2000

Time: 9:44:25 AM

User: N/A

Computer: SERVERNAME

Description:

An error occurred during the online operation for instance [Your instance here]: 8000ffff - Catastrophic failure



CAUSE
During system shutdown, it may happen that the Content Indexing service was shut down prior to the Cluster service. If this happens, the Content Indexing full-text resources correctly fail, then the Cluster service attempts to restart. However, it cannot restart because the Content Indexing service is shutting down.



WORKAROUND
It is not actually a catastrophic failure. The workaround is to simply wait for everything to shut down successfully, then restart services if necessary.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB264624

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