Microsoft KB Archive/920345

= Client computers can no longer obtain updates from Windows Server Update Services =

Article ID: 920345

Article Last Modified on 6/21/2007

-

APPLIES TO


 * Microsoft Software Update Services 1.0

-





SYMPTOMS
You experience the following symptoms when you use Microsoft Windows Server Update Services (WSUS):  You have used Group Policy settings to configure the Automatic Updates feature on client computers. These computers can no longer obtain updates from the server that is running WSUS. The %windir%\WindowsUpdate.log file on the client computers contains information that resembles the following:

          904    8d4 AU  AU setting next detection timeout to                 904    8d4 AU    # WSUS server: http://:8530 904   8d4 AU    # Detection frequency: 4 904   8d4 AU    # Approval type: Scheduled (Policy) 904   8d4 AU    # Scheduled install day/time: Every day at 5:00 904   8d4 AU    # Auto-install minor updates: Yes (Policy) 904   8d4 AU    # Launching old AU client 312   13c Misc    ===========  Logging initialized (build: 5.8.0.2469, tz: -0500)  =========== 312   13c Misc      = Process: \??\C:\WINDOWS\system32\winlogon.exe 312   13c Misc      = Module: C:\WINDOWS\system32\wuaueng.dll 312   13c Shutdwn Install at shutdown: no updates to install 312   13c Shutdwn FATAL: WUCheckForUpdatesAtShutdown failed, hr=8024002B

 When you try to start the WSUSAdmin Web application on the computer that is running WSUS, you receive the following error message:

The page cannot be found

HTTP Error 404.





CAUSE
You may experience this problem if one of the following programs is installed on the computer after you install WSUS:
 * The Microsoft .NET Framework 1.0
 * The Microsoft .NET Framework 2.0



RESOLUTION
To resolve this problem, reinstall WSUS.



MORE INFORMATION
For more information, click the following link to download the ReadMe for Windows Server Update Services file. Then, view issue 12 on page 14.

http://www.microsoft.com/downloads/details.aspx?FamilyId=9F15B49A-E6D8-4AAA-8FAD-D9E618ABED8A&displaylang=en

For more information about how to obtain WSUS Service Pack 1 (SP1), visit the following Microsoft Web site:

http://www.microsoft.com/windowsserversystem/updateservices/downloads/WSUSSP1.mspx

To obtain the WSUS SP1 Readme file, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=7697E72E-0C99-491D-A488-F7C06014E5AC&displaylang=en

Keywords: kbtshoot kbprb KB920345

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.