Microsoft KB Archive/813423

= &quot;Failed to Save .inf&quot; Error Message Occurs When You Try to Save a Global Security Profile Template =

Article ID: 813423

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
When you edit a global security profile template and then change the service startup mode and then try to save the security profile template, you may receive the following error message:

Failed to save .inf



CAUSE
This problem occurs if the security profile template that you are trying to edit on a Windows 2000-based computer has been previously edited on a computer that is running Windows XP Service Pack 1 (SP1). In Windows XP, you can specify a service startup mode without using a security descriptor. This is not permitted in Windows 2000, and you cannot add a security descriptor to the security profile template by editing it in Windows 2000. The error will still occur.

A security descriptor is an attribute in the file system of NTFS-formatted drives that defines which users and groups have access to files and folders and what type of access they have.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date     Time    Version        Size     File name -  2/16/03  4:30pm  5.0.2195.6660  377,616  Advapi32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbwin2000presp4fix kbfix kbbug KB813423

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