Microsoft KB Archive/330087

= Performance Degradation Playing Enhanced Metafiles =

Article ID: 330087

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q330087



SYMPTOMS
If the PlayEnhMetaFile function is called to display a picture in a larger region, performance may be slow, and the CPU usage may be 100 percent.



CAUSE
The algorithm that is used in Windows 2000 does not scale well for large regions.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size       File name --  15-Oct-2002  08:37  5.0.2195.5265     42,256  Basesrv.dll 15-Oct-2002 08:37  5.0.2195.5907    222,992  Gdi32.dll 15-Oct-2002 08:37  5.0.2195.6079    708,880  Kernel32.dll 15-Oct-2002 08:37  5.0.2195.6090    332,560  Msgina.dll 15-Oct-2002 08:37  5.0.2195.6063    380,176  User32.dll 15-Oct-2002 08:37  5.0.2195.6085    370,448  Userenv.dll 15-Oct-2002 08:35  5.0.2195.6090  1,643,216  Win32k.sys 12-Sep-2002 04:50  5.0.2195.6056    179,472  Winlogon.exe 15-Oct-2002 08:37  5.0.2195.5935    243,472  Winsrv.dll 15-Oct-2002 08:37  5.0.2195.6079    708,880  Kernel32.dll 15-Oct-2002 08:37  5.0.2195.6090  1,643,216  Win32k.sys 15-Oct-2002 08:37  5.0.2195.5935    243,472  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbhotfixserver KB330087

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