Microsoft KB Archive/189462

= Only Partial Pages Displayed or Error "The Connection Was Reset" =

Article ID: 189462

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Internet Information Server 3.0

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This article was previously published under Q189462



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
Clients connecting to a computer running Internet Information Server (IIS) 3.0 over a slow or unresponsive network may see either of the following problems:


 * They receive the error message "The connection was reset".

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 * Only partial pages are seen when opening an IIS Web page.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem in Internet Information Server version 3.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: sp hot fix qfe

Keywords: kbbug kbfix kbqfe kbhotfixserver KB189462

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