Microsoft KB Archive/887176

= FIX: The logon process may take an unexpectedly long time to complete when you log on to a Novell NetWare server by using CSNW in Windows XP Professional Service Pack 1 or Service Pack 2 =

PSS ID Number: 887176

Article Last Modified on 1/20/2005

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The information in this article applies to:


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 1

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SYMPTOMS
On your computer that is running Microsoft Windows XP Professional Service Pack 1 (SP1) or Service Pack 2 (SP2), when you log on to a server that is running Novell NetWare by using Client Services for NetWare (CSNW), the logon process may take an unexpectedly long time.



CAUSE
This problem occurs because the redirector is trying to connect to every NetWare server in your Service Advertising Protocol (SAP) list.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;%5BLN%5D;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name -  16-Nov-2004  17:21  5.1.2600.2563  163,456  Nwrdr.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbWinXPpreSP3fix kbBug kbfix kbQFE KB887176

Technology: kbOSWinSearch kbOSWinXP kbOSWinXPSearch kbOSWinXPSP1 kbOSWinXPSP2

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