Microsoft KB Archive/249095

= PIP: Kodak PhotoNet Online Does Not Support International Shipping =

Article ID: 249095

Article Last Modified on 12/28/2004

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APPLIES TO


 * Microsoft Picture It! 2000 Standard Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q249095



SYMPTOMS
If you live outside of the United States, you can click Print on the Workbench tab, and then click Print at Kodak PhotoNet online to send your pictures to Kodak PhotoNet online from within Microsoft Picture It! 2000.

However, you later receive the following e-mail message from Kodak:

At this time we do not support international shipping.

NOTE: Your files are deleted by Kodak and are not returned to you.



CAUSE
The Print at Kodak PhotoNet online feature of Picture It! 2000 is currently only available to residents of the United States.



WORKAROUND
If you reside in Canada, Israel, Mexico, or Japan, you can manually create an account by visiting the following Kodak Web site:

https://kc81.photonet.com/account.htm

For more information, contact Eastman Kodak.



STATUS
This behavior is by design, and may be revised in a newer version of the product.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: pictureit pi2k pip2001 international foreign

Keywords: kbinfo kbui kbprb kb3rdparty KB249095

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