Microsoft KB Archive/187216

= Cannot Change Display Settings for Ascentia P Video Adapter =

Article ID: 187216

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q187216



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to change your display resolution or color palette, the only resolution available is 640 X 480 and the only color palette available is 16 colors.



CAUSE
This behavior can occur when you install Windows 98 on a computer with an AST Ascentia P video adapter. Windows 98 does not support the AST Ascentia P video adapter.



RESOLUTION
To resolve this issue, contact AST Technical Support to inquire about a possible update to resolve this issue.

Additional query words: HWDISTS 98 screen

Keywords: kbdisplay kbfaq kbprb KB187216

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