Microsoft KB Archive/286049

= How to filter junk and adult content e-mail messages in Outlook 2002 =

Article ID: 286049

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q286049





For a Microsoft Outlook 2000 version of this article, see 195398.



For a Microsoft Outlook 98 version of this article, see 182251.



SUMMARY
There is a growing business in using e-mail messages as a direct marketing tool. If you do not want to receive these kinds of e-mail messages, Outlook can filter such e-mail messages and automatically move them from your Inbox to a Junk E-mail folder, your Deleted Items folder, or another folder that you specify. Outlook can also color-code these e-mail messages.



MORE INFORMATION
Outlook bases its filtering for junk or adult content e-mail messages on an internal list of terms, and on a list of specific e-mail addresses. You cannot modify the internal list of filtering terms, however Outlook maintains a list of e-mail addresses of senders of commercial or adult content. You can add to this list as you receive unwanted e-mail messages.

How to Automatically Move or Delete E-mail Messages Based on Content

 * 1) From your Inbox folder, on the Tools menu, click Organize.
 * 2) Click Junk E-Mail.
 * 3) In the Automatically Junk messages box, click to select Move, click to select the destination folder from the list, and then click Turn On.
 * 4) In the Automatically Adult messages box, click to select Move, click to select the destination folder from the list, and then click Turn On.

As Outlook receives e-mail messages, it moves them to the folders that you specify if they contain content that matches the internal list of terms. If you want to color-code these e-mail messages rather than move them to a specific folder, click Color from the list, and then select the color you that want to apply.

How to Automatically Move or Delete E-mail Messages Based on the Sender

 * 1) Right-click a message from an unwanted sender, and then point to Junk E-Mail on the shortcut menu.
 * 2) Click either Add to Junk Senders list or Add to Adult Content Senders list.

Outlook adds the sender of the e-mail message to the selected list and takes the specified action to either move or color-code the e-mail message, as long as the Junk E-Mail or Adult Senders list is activated.

How to Update the List of Unwanted E-mail Message Senders

 * 1) From your Inbox folder, on the Tools menu, click Organize.
 * 2) Click Junk E-Mail.
 * 3) Scroll to the end of the Organizer dialog box, and then click the hyperlink Click Here.
 * 4) If you want to change the commercial e-mail list, click Edit Junk Senders.
 * 5) If you want to change the Adult Content list, click Edit Adult Content Senders.

Outlook adds the sender of the e-mail to the selected list and takes the specified action to either move or color-code the message, as long as the Junk E-Mail or Adult Senders list is activated.

How to Make an Exception to Your Filtered Content List

 * 1) On the Tools menu, click Rules Wizard.
 * 2) In the Apply rules in the following order box, click Exception List.
 * 3) In the Rule Description box, click the hyperlink Exception List.
 * 4) Click Add.
 * 5) Enter the e-mail address or domain for which you want to make an exception.

E-mail messages from the e-mail address or domain that you entered will remain in your Inbox, even if the content contains phrases found in the internal list of filtering terms.

NOTE: The Exception rule will not work for e-mail addresses within your intranet.

How to Change the Destination Folder for Junk Messages

 * 1) From your Inbox folder, on the Tools menu, click Organize.
 * 2) Click Junk E-Mail.
 * 3) Click Turn Off for Junk messages.
 * 4) In the list of folders, click to select Other Folder.
 * 5) In the Choose a folder box, click to select a folder, and then click OK.
 * 6) Click Turn On.

How to Change the Destination Folder for Adult Content Messages

 * 1) From your Inbox folder, on the Tools menu, click Organize.
 * 2) Click Junk E-Mail.
 * 3) Click Turn Off for Adult Content Messages.
 * 4) In the list of folders, click to select Other Folder.
 * 5) In the Choose a folder box, click to select a folder, and then click OK.
 * 6) Click Turn on.

When Outlook receives unwanted e-mail messages, it will move them to the newly specified folders.

Additional query words: OfficeKBHowTo unwanted remove spam

Keywords: kbautomation kbreceivemail kbhowto KB286049

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