Microsoft KB Archive/147139

= Mac Encarta 96 Encyclopedia: General Readme Contents =

Article ID: 147139

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 96 for Macintosh

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This article was previously published under Q147139



SUMMARY
The following article contains a complete copy of the Encarta 1996 Encyclopedia General ReadMe file included on the compact disc.



MORE INFORMATION
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Microsoft Encarta 96 Encyclopedia for Macintosh General ReadMe File
--- This ReadMe file contains information on the following topics:

1. SYSTEM REQUIREMENTS FOR RUNNING ENCARTA 96 What you need to run Encarta

2. MEMORY USE Encarta memory usage

3. PERFORMANCE Tips on how to increase Encarta's speed

4. COLOR CONFIGURATION AND SCREEN SIZES What makes Encarta look best

5. SOUND PROBLEMS Common problems playing sounds and how to fix them

6. WHERE ENCARTA PUTS FILES What folders are created and which files are copied by the Installer

7. CUSTOM INSTALLATION Other options for installing Encarta

8. PRINTING FROM ENCARTA Possible printing problems and suggestions for printing

9. KNOWN PROBLEMS Known problems and suggestions to help you work around them

--- 1. SYSTEM REQUIREMENTS FOR RUNNING ENCARTA 96 ---

To install and run Encarta 96 you will need at least the following minimum configuration:

- A 68030 based Apple Macintosh Computer that supports a 13-inch (640x480 pixels) or larger monitor that can display 256 or more colors - System 7.0 or later - At least 8 MB of random-access memory (RAM) with 4 MB or more available - At least 9.6 MB of hard drive space. (11.1 MB recommended.) - A double-speed CD-ROM drive

In order to use Encarta 96, you must install the application and its supporting files on your hard disk. The Installer program on the CD- ROM installs the Encarta program to a new folder and adds any necessary files and resources to the System folder on your hard disk.

NOTE: The installation process may require more than the required hard disk space on machines running System 7.0 or 7.0.1. This space is required only during installation. After you restart, Encarta 96 will take as little as 9.6 MB on your hard disk, depending on the installation option you have selected. Under System 7 or 7.0.1, the installation program must make a copy of your System file in order to install the fonts required for Encarta 96. The extra copy of the System file is removed when you restart your computer. If you encounter problems with this installation, see section 7, CUSTOM INSTALLATION.

- 2. MEMORY USE -

Encarta 96 Encyclopedia needs a relatively large amount of your computer's system memory (RAM) to display pictures and play sounds. It should run on systems with 8 MB (8,192K) of RAM that have at least 4 MB (4096K) available for Encarta. Please refer to the "Encyclopedia & Memory ReadMe" document for advice about optimizing memory usage on your Macintosh.

--- 3. PERFORMANCE ---

If Encarta 96 seems to run slowly, interrupts sounds or film clips, does not play sounds at all, does not allow you to enlarge images, or is using incorrect fonts for text, here are the main things to check:

If you are running on a Macintosh with low memory and experience performance problems, please refer to the document "Encyclopedia & Memory ReadMe" for advice about memory usage.

If your Macintosh is using Virtual Memory, you may find that Encarta 96 runs slowly. For best performance on machines with over 8 MB of physical RAM, turn off Virtual Memory. To do this, open the Memory control panel, choose the Virtual Memory Off option, and then restart your computer. See the document "Encarta & Memory ReadMe" for more advice about Virtual Memory.

If you are using a slow CD-ROM drive, it may not be able to supply information to the Macintosh at the speed required by the software. There is no workaround for this problem. If you suspect a problem with your CD drive, ensure that it is properly terminated and that its software is properly installed. For more information on SCSI termination, read your Macintosh or CD-ROM drive documentation, or ask your Apple dealer.

Encarta may run a bit faster if your machine is set to thousands of colors (instead of 256 or millions). Running Encarta 96 Encyclopedia in thousands of colors will require more memory than running in 256 colors. To change your monitor color depth setting, select the Control Panels folder in the Apple menu, double-click the Monitors control panel and select the desired number of colors.

4. COLOR CONFIGURATION AND SCREEN SIZES

Encarta 96 requires that your monitor display 256 or more colors.

Encarta 96 will run in 16-bit mode (thousands of colors) and 24-bit mode (millions of colors). These video modes improve the appearance of Encarta's photos and film clips; however, using 16-bit or 24-bit video may alter Encarta's performance or reduce the amount of memory available to Encarta. If you see low memory messages when running in thousands or millions of colors, you should increase the memory available to Encarta. Refer to the "Encyclopedia & Memory ReadMe" document for more details.

-- 5. SOUND PROBLEMS --

If there is no sound at all, first make sure that the sound level on your Macintosh is set correctly. To set the sound level, use the Sound control panel and experiment with the speaker volume setting until you get a comfortable sound level. If you set the sound level to maximum, you may hear sound distortion.

If your Macintosh is using Virtual Memory, you may find that sounds are interrupted. When Virtual Memory is turned on, sounds are sometimes placed on the hard disk rather than in RAM. For best sound performance, turn off Virtual Memory. To do this, open the Memory control panel, choose the Virtual Memory Off option, and then restart the computer. It is possible however, that you will require Virtual Memory to run Encarta. See the document "Encyclopedia & Memory ReadMe" for more advice about Virtual Memory.

In low memory situations, you may find that sounds will not load or play. If you cannot get a sound to play and are sure that your sound control panel is set correctly, or you are receiving error messages when attempting to play sounds, please refer to the document "Encarta & Memory ReadMe" for instructions on how to allocate more memory for Encarta.

The sounds used in Encarta 96 are stored on the CD-ROM in a compressed format. In order to be played, the sound must be read from disk and decompressed. Older or slower Macintoshes-such as the Macintosh LCIII or the earlier Performa models-may experience interruptions in audio playback.

The slider on the audio controller is not updated as often while the sound is playing on lower performance machines as it is on higher performance machines. This will give the slider's movement a "choppy" effect, and it may not reach the end of the bar by the time the sound finishes.

- 6. WHERE ENCARTA INSTALLER PUTS FILES -

The Encarta Installer program creates folders on your hard disk and copies files to several locations. When you install Encarta 96, the Installer program:

Creates a folder on your hard disk called "Encarta 96 Encyclopedia" and copies the following files to this folder:

- "Encarta 96 Encyclopedia" - the main Encarta application - "Encyclopedia General ReadMe" - the document you are reading now - "Encyclopedia & Memory ReadMe" - a Read Me document explaining memory issues and troubleshooting - "Animation Launcher" - used to run animations in low memory situations - "Animation" - a file used by Encarta in playing of animations - "Encarta Projector" - Macromedia application that plays Director movies - "SimpleText" - a text editor that allows you to view the ReadMe files - "Data Files" - folder that contains data files needed by Encarta - "Microsoft System Information" - folder with applications that may be required if you need product support from Microsoft - "Yearbook Files" folder - This is where the yearbook update files (downloaded from - http://www.microsoft.com/Encarta - the Encarta   webpage) belong. Encarta 96 Encyclopedia installs the August Yearbook Builder update file inside this folder - "Yearbook State" - An index file which keeps track of update files which have been integrated into the Yearbook Builder

Creates a folder called "Encarta 96 Preferences" in your System:Preferences folder

Creates a folder called "Encarta '94 Preferences" in your System:Preferences folder. This folder allows Microsoft Works 4.0 to search Encarta 96 Encyclopedia content. If Encarta '94 is installed on your machine, this folder will not replace the "Encarta '94 Preferences folder already in your System Folder.

Copies QuickTime 2.1, QuickTime Musical Instruments, and Sound Manager 3.1 to the System:Extensions folder (if needed), these are necessary to play video and sound.

Copies QuickTime PowerPlug to your System:Extensions folder. {This will only happen if you have a Power Macintosh}

Copies the Sound Control Panel version 8.0.5 to the System:Control Panels folder (if needed)

Copies Times New Roman, Arial, MS Reference, Times New Roman Special G1 and G2 and Symbol fonts to System folder. On System 7.0 and 7.0.1, these fonts are copied to the System suitcase. On System 7.1 or higher these fonts are copied to the Fonts folder.

If you choose to switch disks before installing (to a hard disk that is not your startup volume) you MUST RESTART YOUR MACINTOSH before Encarta will run correctly. On System 7.0 and 7.0.1, installing to a non-boot drive will not properly install the necessary fonts. It is also possible that the installer will not install the program to a non-boot drive on some systems. To resolve these problems, try installing to your boot drive, then drag the Encarta 96 Encyclopedia folder to the desired drive.

-- 7. CUSTOM INSTALLATION --

For the majority of users, using the Easy Install provided in the Installer program is the best way to install Encarta 96.

You may wish to perform a custom installation if you are running System 7.0 or 7.0.1 and don't have the extra hard disk space needed for installation. (See Section 1 for details.) You may also choose custom install if you would like to save hard disk space, though this will decrease Encarta's performance. You may also use customize if you want to replace a single Encarta component.

To perform a custom installation of Encarta 96:

Double-click the "Install Encarta 96 Encyclopedia" icon on the Encarta 96 CD-ROM.

Click the Customize button in the Installer dialog box.

Choose which options you would like to install from the list. If you are unsure of what a component does, clicking on it will show you a description below. You may choose more than one item by holding down the shift key while clicking custom installation items.

- 8. PRINTING FROM ENCARTA -

Encarta 96 Encyclopedia may not print properly with LaserWriter version 7.x drivers. Problems you may see when printing with these driver versions include: media items printing in black and white instead of grayscale despite proper printer settings sections of text overlapping, and images within the article text printing black bars on the right.

To solve these problems, we have provided a LaserWriter version 8.2.2 driver on the Encarta 96 CD

To install the LaserWriter 8.2.2 driver on your system, follow these directions:

Double-click the Encarta 96 Encyclopedia CD icon.

Scroll down the window until you see the "Installer Items" folder.

Double-click the Installer Files folder and the open the LaserWriter 8.2.2 folder.

Drag the "LaserWriter 8" file from the LaserWriter 8.2.2 folder into the Extensions folder inside the System folder on your hard drive.

Drag the "Printer Descriptions" folder into your Extensions folder. (If this folder already exists on your hard drive, drag the contents of the Printer Descriptions folder from the CD into the Printer Descriptions folder).

Once you have copied these files, select Chooser from the Apple menu.

Locate and select the LaserWriter 8 item in the upper left box within the Chooser. (You may need to scroll down to find this item).

Select your printer in the printer list box and select Setup.

- 9. KNOWN PROBLEMS -

Virus protection software issues warnings during Encarta installation- Some virus protection software may confuse the Installer program's necessary actions with behaviors associated with a virus, possibly disrupting the installation process. It is recommended that you disable any virus protection software before installing Encarta, then re-enable it after the installation.

Screen saver software may conflict with installation. Some screen savers, such as After Dark, are known to conflict with the installer. Turn off your screen saver using the control panel before installing Encarta.

Restarting from the Installer program may hang on some Macintosh Power PC and Performa models. This is a known problem with Apple's Installer version 3.4 and the new PCI bus Macintoshes. To work around this problem: (1) Turn your computer off by its power switch and wait 10 to 15 seconds, (2) Restart your computer.

Dialog box warns you have an incorrect version of QuickTime or Sound Manager installed- During installation, the Installer program checks the versions of QuickTime and Sound Manager present on your machine and, if necessary, replaces them with newer versions. However, the Installer cannot remove older versions if you have renamed them. For example, if you renamed an older version of QuickTime "My QuickTime," the Encarta Installer would install a newer version of QuickTime, but would fail to remove the older version. To fix this problem, manually remove the renamed version(s) of these system components and restart your Macintosh.

Special or international characters are copied incorrectly to the Clipboard- As a custom bitmap font, the MS Reference fonts do not map special or international characters correctly to the Macintosh character set. These characters appear as inappropriate or non- printing characters when copied to an application such as SimpleText. [Note: Special characters appear and print correctly in MS Reference fonts when printed from Encarta.]

QuickKeys conflicts while running Encarta 96- The QuickKeys scrolling macros which QuickKeys installs by default do not work correctly within Encarta. In order for pressing {Home}, {End}, {Page Up}, or {Page Down} to work correctly within Encarta, these QuickKeys macros will have to be disabled or removed.

If you have both Encarta 96 Encyclopedia and an earlier version of Encarta installed on your system, you may experience a problem when running the animation launcher. If, while running the animation launcher, you select "Switch to Encarta" with the Encarta 96 CD in your drive, you will receive the error message: "There is a problem starting Encarta: The Files cannot be located. Make sure the Encarta CD-ROM disc is in the drive. If you still have a problem, run the Installer again from the CD-ROM". This message is being displayed by the earlier version of Encarta. The resolution for this problem is to remove that version of Encarta from your hard drive. If you are also using Microsoft Works, however, do not remove the Encarta '94 preferences folder from your drive.

In order for animations to run in the Encarta 96 Encyclopedia or from the Animation Launcher, both Encarta 96 Encyclopedia and the Animation Launcher must be in the same folder as the Encarta Projector.

If you attempt to do a word search with a text string copied and pasted from Encarta 96 article text, your search will always come up with 0 items. This is not a bug in Encarta 96, but a side effect of one of its features. The reason is that Encarta 96 automatically includes a copyright annotation with all media and text copied from the encyclopedia. This text string is necessary because it allows you to take copyrighted material from Encarta for your own use, however the text string is not found in any articles. To do a search using copied Encarta 96 text, please paste it into Notemark or a word processor first and then remove the copyright string. You can then copy the edited text into the word search edit box and your search will be successful.

PageMaker users who wish to paste text from Encarta into their layouts, will need to use the "Paste Special" command and then select "Text" or else PageMaker will give an error message. This is because Encarta 96 article text often contains both images and text.

Additional query words: 1996 read-me read me cd-disc disk multi media multimedia multi-media mmtitles kbmm

Keywords: KB147139

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