Microsoft KB Archive/326396

= XADM: Cannot Delete or Move Messages in Messaging Client =

Article ID: 326396

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

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This article was previously published under Q326396





SYMPTOMS
When you try to delete a message from the Inbox, or move messages between folders in your messaging client program, you may receive the following error message:

The item could not be deleted. It was either moved or already deleted, or access was denied.



CAUSE
This behavior may occur in the following situation:
 * A Web-store event sink is registered or enabled either locally for the mailbox, or globally for the mailbox store.

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 * The mailbox has exceeded its storage quota limit.



Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
To resolve this problem, install the Microsoft Exchange 2000 Server Post-Service Pack 3 Messaging Database patch. For additional information about how to obtain this update, click the article number below to view the article in the Microsoft Knowledge Base:

329882 XGEN: Post-Exchange 2000 Server Service Pack 3 Messaging Database Fixes That Are Available



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbExchange2000preSP4mdbFix kbExchange2000preSP4marchbarFix

Keywords: kbbug kbfix kbexchange2000presp3fix kbqfe kbexchange2000sp3fix kbexchange2000presp4fix kbhotfixserver KB326396

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