Microsoft KB Archive/298587

= Visio5: Error Message: An Error (911) Occurred During the Action Insert Picture =

PSS ID Number: 298587

Article Last Modified on 11/25/2003

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The information in this article applies to:


 * Microsoft Visio Standard 5.0x
 * Microsoft Visio Professional 5.0x
 * Microsoft Visio Technical 5.0x
 * Microsoft Visio Enterprise 5.0x

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This article was previously published under Q298587



For a Microsoft Visio 2002 version of this article, see 293923.

For a Microsoft Visio 2000 version of this article, see 298579.



SYMPTOMS
When you attempt to insert a bitmap (.bmp) file into Microsoft Visio, you may receive the following error message:

An error (911) occurred during the action Insert Picture.

Visio cannot open the file for reading.



CAUSE
This behavior can occur if the file name of the file that you want to insert contains Chinese characters.

NOTE: These characters may appear as empty square boxes.



RESOLUTION
To work around this issue, rename the file before you insert it into Visio.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prb bitmap unable complete importing filter

Keywords: kbbug kberrmsg kbpending KB298587

Technology: kbVisio500xSearch kbVisioSearch kbZNotKeyword3

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