Microsoft KB Archive/295365

= OFFXP: Office Assistant Is Hidden When You Click Help Topic Suggestion =

Article ID: 295365

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q295365





SYMPTOMS
When you click one of the Help topics displayed by the Office Assistant, the following behavior may occur:
 * The Office Assistant becomes hidden.
 * When you click the window for the active Office program, the Office Assistant reappears.



CAUSE
This behavior can occur when you install Microsoft Project 2000 on your computer after you install Microsoft Office XP.



RESOLUTION
To resolve this issue, follow these steps.

NOTE: This procedure repairs the problem for the Office XP programs. However, the symptoms are then exhibited in Microsoft Project. If you subsequently repair your Project installation, the symptoms recur in the Office XP programs.
 * 1) Insert the Office XP CD-ROM into your computer's CD-ROM drive or DVD-ROM drive.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click Add/Remove Programs.
 * 4) Click Microsoft Office XP, and then click Add/Remove.
 * 5) Click Repair Office, and then click Next.
 * 6) Click Detect and Repair errors in my Office installation, and then click Install.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFFXP

Keywords: kbbug kberrmsg kbnofix KB295365

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