Microsoft KB Archive/152124

= USR-Megahertz 288 Ethernet/Modem Combo Card Fails =

Article ID: 152124

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q152124



SYMPTOMS
The USR-Megahertz 288 Ethernet Combo card XJ/CCEM3288 is configured by default to function correctly on COM3 with Windows NT version 3.51. When the Combo card is configured for any other COM port, the LAN portion of the Combo card functions, but the MODEM may not. The Combo card configuration can be verified by looking in the Ethernet configuration window.



CAUSE
SERIAL.SYS and PCMCIA.SYS do not properly configure and share interrupts for this card.



RESOLUTION
To correct this problem, you must either:


 * Reconfigure the card to use COM3 only -or-
 * Replace your PCMCIA.SYS and SERIAL.SYS files with the fixed versions provided by Microsoft. Instructions for downloading this fix are included below.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. This problem was corrected in the latest Windows NT 3.51 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
The 288 Ethernet Combo Card XJ/CCEM3288 is manufactured by U.S. Robotics - Megahertz, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt new shell

Keywords: kbsetup KB152124

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