Microsoft KB Archive/941306

= Symptoms that you experience when you remove certain components on the local computer before or after you install Windows Live Writer or Windows Live Photo Gallery =

Article ID: 941306

Article Last Modified on 10/3/2007

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APPLIES TO


 * Windows Live Hotmail
 * Windows Live Writer Beta
 * Windows Live Photo Gallery

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SYMPTOMS
When you remove certain components on the local computer before or after you install Windows Live Writer or Windows Live Photo Gallery, you experience one of the following symptoms:
 * The selected Windows Live Service will not run.
 * The selected Windows Live Service runs in a diminished capacity.



CAUSE
This problem occurs because Windows Live Writer and Windows Live Photo Gallery require that certain components (prerequisites) are installed for the service to function correctly. If these prerequisites are not present when you install the service or if you remove these components after you install the service, the functionality of the Windows Live service or services is adversely affected. Additionally, the Windows Live service or services may not run at all.



Windows Live Writer
The required component for Windows Live Writer is the Microsoft .NET Framework Version 2.0 Redistributable Package.

To resolve this problem in Windows Live Writer, use one of the following methods:  Install the Microsoft .NET Framework Version 2.0 Redistributable Package (x86): 22.4 MB

To do this, visit the following Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5

 Remove Windows Live Writer, and then visit the following Web site to reinstall Windows Live Writer:

http://get.live.com/betas/

Note The installer program automatically installs the prerequisite component.

Windows Live Photo Gallery
You must have the following components to run Windows Live Photo Gallery:
 * Windows Imaging Component
 * Microsoft SQL Server 2005 Compact Edition
 * Windows Desktop Search 3.01 for Windows XP

Note This component is for Microsoft Windows XP customers only.

To resolve this problem in Windows Live Photo Gallery, use one of the following methods.  Install the required components:  Install the Windows Imaging Component (x86): 1.2 MB

To do this, visit the following Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8e011506-6307-445b-b950-215def45ddd8

 Install Microsoft SQL Server 2005 Compact Edition: 1.7MB

To do this, visit the following Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=85e0c3ce-3fa1-453a-8ce9-af6ca20946c3

 Install Windows Desktop Search 3.01 for Windows XP (KB917013): 4.7 MB - 9.4 MB*

To do this, visit the following Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=738FC2DE-49B9-4E69-9227-2206277AB7C9

</li></ul> </li> Remove Windows Live Photo Gallery, and then visit the following Web site to reinstall Windows Live Photo Gallery:

http://get.live.com/betas/

Note The installer program automatically installs the prerequisite components.</li></ul>

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MORE INFORMATION
If any one of the prerequisite components for Windows Live Writer or Windows Live Photo Gallery is removed before or after you install the selected Windows Live service, you must reinstall the component for the Windows Live service to function at its capacity.

Note Because of the current architecture of the Windows Live installer, rerunning the installer will not resolve the problem.

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