Microsoft KB Archive/178895

= OLEXP: Cannot Change Text Format Using Outlook Express =

Article ID: 178895

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01
 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q178895



SYMPTOMS
When you compose a new message with Outlook Express, you may be unable to change the font style, size, or color.



CAUSE
This behavior can occur if either of the following conditions exists:
 * Microsoft Internet Explorer is configured to ignore specified formatting features in the Accessibility dialog box.
 * Outlook Express is configured to use plain text.



RESOLUTION
To change the format of the text when you compose a message, use one of the following methods:

Turn off the Accessibility Settings
To turn off the Accessibility settings, follow these steps:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Internet or Internet Settings.
 * 2) On the General tab, click Accessibility.
 * 3) Click the following check boxes as necessary to clear them:
 * 4) * Ignore colors specified on Web pages
 * 5) * Ignore font styles specified on Web pages
 * 6) * Ignore font sizes specified on Web pages
 * 7) Click OK.
 * 8) Restart your computer for the changes to take effect.

Change the Sending Format
Change the sending format to Rich Text (HTML). To do so, follow these steps:
 * 1) In Outlook Express, click Options on the Tools menu.
 * 2) Click the Send tab, and then click HTML under Mail Sending Format.
 * 3) Click OK.
 * 4) Restart your computer for the changes to take effect.



STATUS
This behavior is by design.

Additional query words: 4.01 font fonts

Keywords: KB178895

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