Microsoft KB Archive/147357

= XCLN: Err Msg: The Item Could Not Be Displayed =

Article ID: 147357

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q147357



SYMPTOMS
When you open a message using the Microsoft Exchange Client for Windows 3.x, Windows 95, or Windows NT, the following error message appears:

The item could not be displayed. You've exceeded the maximum amount of text.



CAUSE
You open, compose, or change a message that has a greater number of characters than 1,048,576 (0x100000 hex), the message body size limitation of Microsoft Exchange, version 4.0.

The above error message can also be received in the following cases:
 * There are problems loading or opening attachments.

Check for low disk space, because the client needs to save the attachments temporarily on the local machine.


 * The client computer is low on memory.

Close some applications and try the operation again.



WORKAROUND

 * Save the message in the Microsoft Exchange Viewer, by first selecting it, and then clicking Save As from the File menu.


 * Send large messages as attachments because each OLE object and file attachment counts as exactly one character only.

Keywords: kbprb kbusage KB147357

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