Microsoft KB Archive/319600

= Beta Napster Software May Cause an Error Message =

PSS ID Number: 319600

Article Last Modified on 3/19/2002

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The information in this article applies to:


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q319600



SYMPTOMS
While you are running the beta version of Napster on your computer, you may receive the following error message:

Napster.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name     App version   Module name   Module version   Offset --- Napster.exe  2.10.4.0      Amp.dll       0.0.0.0          00004c68



CAUSE
This version of Napster is a Beta version.



RESOLUTION
Napster will be providing an update. For updates and more information about Napster, visit the Napster Web site:

http://www.napster.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbProd2Web KB319600

Technology: kbWinXPHome kbWinXPHomeSearch kbWinXPPro kbWinXPProSearch kbWinXPSearch

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