Microsoft KB Archive/231978

= InstallShield Hangs and "_Delis" Is Not Responding =

Article ID: 231978

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 95

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This article was previously published under Q231978



SYMPTOMS
When you try to install a program using the InstallShield installer, the installation program may stop responding (hang) and "_Delis" may be listed as not responding in the Close Program dialog box.



CAUSE
Running an anti-virus program in the background may cause this behavior to occur.



RESOLUTION
To work around this behavior, disable or uninstall the anti-virus program.



MORE INFORMATION
_Delis is the "file deleter" for InstallShield. You can click End Task in the Close Program dialog box for _Delis, but you will need to manually delete the installation files from the Windows\Temp folder after the installation is finished.

Additional query words: install shield

Keywords: kb3rdparty kbprb KB231978

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