Microsoft KB Archive/315852

= The Status for a Dial-Up Connection Appears as Connected After the Connection Is Disconnected =

Article ID: 315852

Article Last Modified on 3/1/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

-



This article was previously published under Q315852



SYMPTOMS
After you make a dial-up connection to your Internet service provider (ISP), the connection status for the connection may appear as &quot;Connected&quot; for some time after the ISP disconnects the session or you disconnect the phone line from the modem.



CAUSE
This problem is specific to the modem driver. If you disconnect the phone line from an external modem, Netconfig immediately updates the status to &quot;Disconnected.&quot; If you disconnect the phone line from an internal modem, Netconfig may take from 20 to 30 seconds to change the status to &quot;Disconnected.&quot; For some modems, however, Netconfig takes from 1 to 2 minutes to update the connection status. It appears as if the modem driver does not inform Netconfig of the status change.

The ESS ES56V-PI internal data fax modem takes 2 minutes to inform Netconfig that it has been disconnected.

Keywords: kbprb KB315852

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.