Microsoft KB Archive/258046

{|
 * width="100%"|

Event ID 26 Error Message with Windows 2000 Terminal Services

 * }

ID: Q258046

-

The information in this article applies to:


 * Microsoft Windows 2000 Server

-

SYMPTOMS
In Event Viewer you may see Event ID 26 referencing Termsrv.exe. This behavior may occur when you use the Citrix MetaFrame 1.8 client with Windows 2000 Terminal Services.

When Event ID 26 occurs, the client session may quit unexpectedly and erratically. The Terminal Services computer occasionally stops responding (hangs) during restart. You may also receive error messages that specify memory addresses and an inability to load memory.

CAUSE
This behavior can occur when you use the Compaq SmartStart 4.60 tool to install Windows 2000 Server. This tool apparently does not allow Windows 2000 to automatically manage the virtual memory of the computer, and the virtual memory settings are incorrectly configured. For example, if the physical RAM of the computer is 512 MB, the virtual memory is set to 256 MB.

RESOLUTION
To resolve this problem, use the following steps:


 * 1) Right-click My Computer, and then click Properties.
 * 2) On the Advanced tab, click Performance Options.
 * 3) In the Virtual Memory area, click Change.
 * 4) Set the initial and maximum page file sizes to meet your system requirements.
 * 5) Restart the computer.

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kberrmsg

Version : WINDOWS:2000

Platform :

Issue type : kbprb

Technology : kbwin2kS kbwin2kSSearch