Microsoft KB Archive/222985

= XCON: MTA Stops Processing Messages with Large Attachments and May Log Event 2136 =

Article ID: 222985

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q222985





SYMPTOMS
When you send one or more large messages, the Message Transfer Agent (MTA) may stop processing messages. It may not be possible to stop the MTA in the Windows NT Server Control Panel Services tool. The problem appears when messages containing very large attachments are sent. If the Exchange Server MTA logging for the Resource category was set to maximum, a large number of the following event can be found in the Windows NT Server Application Event log:

Event ID: 2136

Description: Resource Monitoring Event, severity 10

(DB Server RTSE(29) Proc 4) 12-09-98 11:22:20am

Thread pausing due to cache shortage

Resource in shortage DB buffer



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: stalled stopped hang

Keywords: kbbug kbfix kbqfe KB222985

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