Microsoft KB Archive/41758

WinWord: Close Command Doesn’t Close Document if Saved as Text PSS ID Number: Q41758 Article last modified on 07-21-1994

1.00 1.10 1.10a 2.00 2.00a

WINDOWS

Summary:

In Microsoft Word for Windows, choosing Close from the File menu generates a prompt asking if changes should be saved. After you respond, Word usually closes the document; however, if the document has not been previously saved and you save it in Text format, Word returns to the original document after saving it in Text format.

To successfully close a file using the Close command, it must be saved in Normal format. Because saving in Text format removes all the formatting from the document, Word returns to the original document to prevent the loss of formatting in the document.

Microsoft has confirmed this to be a problem in Word for Windows versions 1.0, 1.1, 1.1a, and 2.0. This problem was corrected in Word for Windows version 2.0a. New or updated Microsoft products can be obtained from Microsoft Sales Information Center at (800) 426-9400. If calling from outside the United States, contact Microsoft International Customer Service at (206) 936-8661.

Additional reference words: w4wother winword 1.00 1.10 1.10a 2.00 2.00a noupd

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Copyright Microsoft Corporation 1994.