Microsoft KB Archive/246485

= STOP 0xC0000142 in User32.dll Occurs on Restart or Upgrade of Windows NT 4.0 =

Article ID: 246485

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q246485



SYMPTOMS
When you restart a Microsoft Windows NT 4.0-based computer or restart a computer after it has been upgraded to Windows NT 4.0, you may receive the following error message:

STOP c0000142 (DLL Initialization Failed) initialization of the dynamic link library C:\winnt\system32\user32.dll failed the process is terminating abnormally.



CAUSE
The cause is unknown.



RESOLUTION
To resolve this issue, follow these steps:

 If this error message appears after an upgrade to Windows NT 4.0, copy the following files from Windows NT 4.0 Service Pack 3 to the %SystemRoot%\System32 folder:

Kernel32.dll

Ntdll.dll

Win32k.sys

User32.dll

Winsrv.dll

 If this error message appears while restarting a computer after it has been upgraded to Windows NT 4.0, copy the following files from Windows NT 4.0 Service Pack 3 to the %SystemRoot%\System32 folder:

User32.dll

Gdi32.dll



Additional query words: User32.dll

Keywords: kbprb KB246485

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