Microsoft KB Archive/833733

= After you apply Microsoft Windows NT security update MS03-045, your computer stops unexpectedly =

Article ID: 833733

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Windows NT 4.0

-





SYMPTOMS
After you apply Microsoft Windows NT security update MS03-045 to a Hebrew, Arabic, or Thai version of Microsoft Windows NT 4.0, when you restart your computer, your computer may stop unexpectedly, and you may receive an error message that is similar to the following error message:

BugCheck C0000142, {e1101968, 0, 0, 0}



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name   Language --  20-Nov-2002  19:34  4.0.1381.7202    172,816  Gdi32.dll   Hebrew 06-Aug-2003 09:27  4.0.1381.7229    335,632  User32.dll  Hebrew 30-Oct-2003 15:58  4.0.1381.7224  1,263,280  Win32k.sys  Hebrew 20-Nov-2002 18:41  4.0.1381.7202    175,888  Winsrv.dll  Hebrew

20-Nov-2002 19:34  4.0.1381.7202    172,816  Gdi32.dll   Arabic 06-Aug-2003 09:27  4.0.1381.7229    335,632  User32.dll  Arabic 30-Oct-2003 15:58  4.0.1381.7224  1,263,280  Win32k.sys  Arabic 20-Nov-2002 18:41  4.0.1381.7202    175,888  Winsrv.dll  Arabic

20-Nov-2002 19:34  4.0.1381.7202    172,816  Gdi32.dll   Thai 06-Aug-2003 09:27  4.0.1381.7229    335,632  User32.dll  Thai 30-Oct-2003 15:58  4.0.1381.7224  1,263,280  Win32k.sys  Thai 20-Nov-2002 18:41  4.0.1381.7202    175,888  Winsrv.dll  Thai

Note Because of file dependencies, you must have Windows NT 4.0 Service Pack 6a installed to install this hotfix.



WORKAROUND
To work around this problem, use any one of the following methods, depending on the type of file system that your computer uses.

Windows NT 4.0 is installed on a FAT file system
If Windows NT 4.0 is installed on a FAT file system, follow these steps:  Insert an MS-DOS start disk into the 3.5-inch disk drive, and then start your computer. At the command prompt, type the following commands and press ENTER after each command:

cd C:\windows\system32

ren Gdi32.dll Gdi.bad

ren User32.dll User32.bad

ren Winsrv.dll Winsrv.bad

ren Win32k.sys Win32k.bad

copy C:\Windows\$NtUninstallKB824141$\Gdi32.dll

copy C:\Windows\$NtUninstallKB824141$\User32.dll

copy C:\Windows\$NtUninstallKB824141$\Winsrv.dll

copy C:\Windows\$NtUninstallKB824141$\Win32k.sys

 Remove the MS-DOS start disk from the 3.5-inch disk drive, and then restart your computer.

Windows NT 4.0 is installed on an NTFS file system
If Windows NT 4.0 is installed on an NTFS file system, follow these steps:  Use a parallel installation of Windows NT 4.0 to start your computer.

For additional information about how to perform a parallel installation of Windows NT, click the following article number to view the article in the Microsoft Knowledge Base:

259003 How and Why to Perform a Parallel Installation of Windows NT 4.0

 Start Command Prompt.</li> At the command prompt, type the following commands and press ENTER after each command:

cd C:\windows\system32

ren Gdi32.dll Gdi.bad

ren User32.dll User32.bad

ren Winsrv.dll Winsrv.bad

ren Win32k.sys Win32k.bad

copy C:\Windows\$NtUninstallKB824141$\Gdi32.dll

copy C:\Windows\$NtUninstallKB824141$\User32.dll

copy C:\Windows\$NtUninstallKB824141$\Winsrv.dll

copy C:\Windows\$NtUninstallKB824141$\Win32k.sys

</li> Restart your computer, and then start the installation of Windows NT that had the problem that is described in the &quot;Symptoms&quot; section in this article.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

<div class="moreinformation_section">

Microsoft will soon post an updated revision of the Hebrew, Arabic, and Thai versions of security update MS03-045 for Windows NT 4.0 Server and Windows NT Workstation 4.0.

For additional information about security update MS03-045, click the following article number to view the article in the Microsoft Knowledge Base:

824141 MS03-045: Buffer Overrun in the ListBox and in the ComboBox Control

Keywords: kbfix kbbug KB833733

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.