Microsoft KB Archive/832251

= The SAConfig.exe program does not change the computer name =

Article ID: 832251

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Server Appliance Kit 3.0

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SYMPTOMS
When you create the SAConfig registry items based on the saconfigsample.reg registry file that is provided on the Server Appliance Kit (SAK) 3.0 CD in the OemTools\SAConfig\reg folder, if you run the SAConfig.exe -hostname -restart command, the computer restarts, but the computer name does not change.



CAUSE
This problem occurs because SAConfig.exe does not retrieve the required information from Windows Management Instrumentation (WMI).



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time    Version  Size     File name                 Platform -  12-Jan-2004  09:44   1.3.1.4  118,819  154508_intl_i386_zip.exe  i386 19-Nov-2003 23:51              8,989  Kb832251.zip



WORKAROUND
To work around this problem, follow these steps:
 * 1) Copy the OemTools\SAConfig\bin\SAConfig.exe and the OemTools\SAConfig\inf\SAConfig.inf files from the Server Appliance Kit 3.0 CD to a 3.5-inch disk.
 * 2) With the 3.5-inch disk still in the drive, open a command prompt, type  :\saconfig -hostname -restart, and then press ENTER.

Note In this command,  is the drive letter for your 3.5-inch disk drive.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

