Microsoft KB Archive/167665

= Cannot Browse Secure Web Sites with Service Pack 2 =

Article ID: 167665

Article Last Modified on 12/5/2003

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q167665



SYMPTOMS
After you install Service Pack 2, you may be unable to browse secure Web sites at all, or only portions of such sites may appear.



CAUSE
Certain files installed with Service Pack 2 to provide updated security functions for programs are known to cause this problem.



RESOLUTION
To resolve this problem, install Service Pack 3 for Windows NT 4.0. For information about obtaining Service Pack 3, see the following article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem with Service Pack 2 for Windows NT. This problem is resolved with Service Pack 3 for Windows NT 4.0.



MORE INFORMATION
When you connect to a Web site over a secure connection a padlock icon is present in the lower right corner of Internet Explorer.

Uninstalling the service pack does not resolve this issue, nor does reinstalling Internet Explorer after Service Pack 2 has been installed, regardless of whether you install Internet Explorer with 40-bit or 128-bit encryption.

Additional query words: ie4 ie40

Keywords: KB167665

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