Microsoft KB Archive/278182

= You cannot open the Personal Address Book as a data source when you use mail merge from Word =

Article ID: 278182

Article Last Modified on 4/11/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q278182



SYMPTOMS
When you create a mail merge document in Microsoft Word, and when you use an existing list of recipients such as the Personal Address Book, you cannot navigate to the default location of the Outlook Personal Address Book (.pab) file.

The default location of the Outlook Personal Address Book (.pab) file is as follows:

C:\Documents and Settings\ \Local Settings\Application Data\Microsoft\Outlook



CAUSE
This problem occurs because the Local Settings folder is a system folder, and it is not visible to users. Power users and administrators on computers that are running Microsoft Windows NT can see the folders correctly.



RESOLUTION
To resolve this problem, locate the Outlook Personal Address Book (.pab) file in a folder that is accessible by users. For example, the file could be located on a network share.



WORKAROUND
To work around this problem, import the Personal Address Book (.pab) to the Contacts folder, andthen use the Outlook Address Book when you use the Microsoft Word Mail Merge feature. To do this, follow these steps:
 * 1) On the File menu, click Import and Export.
 * 2) In the Choose an action to perform box, click Import from another program or file, and then click Next.
 * 3) In the Select file type to import from box, click Personal Address Book, and then click Next.
 * 4) In the Select destination folder box, click Contacts, and then click Next.
 * 5) Follow the rest of the steps in the wizard.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kbnofix KB278182

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