Microsoft KB Archive/278012

= MapPoint Error Message: An Error Occurred While Printing =

Article ID: 278012

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft MapPoint 2001 Standard Edition
 * Microsoft MapPoint 2002 Standard Edition
 * Microsoft Streets & Trips 2001 Standard Edition
 * Microsoft Streets & Trips 2002 Standard Edition

-



This article was previously published under Q278012



SYMPTOMS
When you attempt to print a map from one of the programs listed at the beginning of this article, you may receive the following error message.

An error occurred while printing. Try printing at a lower resolution or reducing the map quality setting in the Print dialog box.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You increased the Printing Quality or the dots per inch (dpi) setting in your printer driver.
 * You configured the program to use the Presentation Map Quality setting to print the map.

Or your printer drivers may be outdated.



RESOLUTION
To prevent this issue from occurring, use one of the following methods.
 * Do not increase the Print Quality or the dots per inch (dpi) setting in your printer driver when you configure the program to use the Presentation Map Quality setting to print the map.
 * Do not configure the program to use the Presentation Map Quality setting to print the map when you increase the Print Quality or the dots per inch (dpi) setting in your printer driver.

Install the Latest Printer Driver for Your Printer
Contact your printer manufacturer to inquire about how to obtain and install the latest version of the printer driver for your printer. For additional information about how to contact your printer manufacturer, click the article numbers below to view the articles in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: mp2001 st2001 map point auto-map amap expedia

Keywords: kbenv kberrmsg kbprb kbprint KB278012

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.