Microsoft KB Archive/918673

= You receive a &quot;Stop 0x000000ab&quot; error message when a Terminal Services client computer logs off from a Terminal Services session on a Windows Server 2003 SP1-based Terminal Services computer =

Article ID: 918673

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Web Edition

 Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

 Microsoft Windows Server 2003, Standard x64 Edition</li></ul>

 Microsoft Windows Server 2003, Datacenter x64 Edition</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

 Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li></ul> </li></ul>

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<div class="notice_section">

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SYMPTOMS
When a Terminal Services client computer logs off from a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based Terminal Services session, you may receive a stop error message that resembles the following on the Terminal Services server that the client was connected to:

Stop 0x000000ab

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CAUSE
This problem is caused by a session pool leak that occurs in Win32k.sys when a client computer logs off from a Terminal Services session. This problem may also cause other client computers that are logged on to the Terminal Services computer to stop responding.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must have Windows Server 2003 service Pack 1 (SP1) installed on your computer.

Restart Requirement
You must restart the computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based version
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.

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MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB918673

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