Microsoft KB Archive/317101

= Error Message: Windows Media Player Error C00D10B3 - Unable to Access the Network =

Article ID: 317101

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 7.1
 * Microsoft Windows Media Player 7.0

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This article was previously published under Q317101



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
On some computers that use broadband network connections (for example, ATM), Windows Media Player may not be able to connect to the Internet, and you may receive the following error message:

Windows Media Player Error C00D10B3 - unable to access the network



RESOLUTION
To resolve this issue, you can use either Registry Editor or Control Panel.

Method One: Using Registry Editor
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to manually create a DWORD registry value named &quot;ForceOnline&quot; (with a value of 1) in the following registry key:

Note For the Windows Media Player 9 Series, you can perform the same function without Registry Editor. To do so, click Options under the Tools menu, and then select the Connect to the Internet (overrides other commands) check box.

Method Two: Using Control Panel

 * 1) In Control Panel, click Network Connections.
 * 2) Click New Connection under the File menu.
 * 3) Follow the steps in the New Connection Wizard to create a connection that appropriately matches your current network setup.

When you finish, you can connect to the network by using Windows Media Player.

Keywords: kberrmsg kbenv kbnetwork kbprb KB317101

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