Microsoft KB Archive/913501

= The Internet Explorer Content Advisor does not correctly screen out objectionable content =

Article ID: 913501

Article Last Modified on 10/18/2006

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Windows Internet Explorer 7 for Windows XP
 * Windows Internet Explorer 7 for Windows Server 2003

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
The Microsoft Internet Explorer Content Advisor and the Windows Internet Explorer Content Advisor do not correctly screen out objectionable content. When you configure Content Advisor to control access to Web sites, you can still view those sites in the browser.



CAUSE
This problem may occur if you previously used certain virus scanner programs to block specific Web sites.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To resolve this problem, follow these steps:  Start Internet Explorer. On the Tools menu, click Internet Options. Click the Content tab. In the Content Advisor area, click Settings. Type the Supervisor password, and then click OK.

Note If you do not know or have forgotten the Supervisor password, contact Microsoft Product Support Services for help. For more information about how to contact Microsoft Product Support Services, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/

 Click the Approved Sites tab.</li> Remove all the Web sites that are listed. To do this, click a listed Web site, and then click Remove. Do this for each listed site.This includes the sites that you want to approve.</li> Close all Internet Explorer windows.</li> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following subkey in the registry:

</li> Create a backup of this subkey. To do this, click File, click Export, type a name for the subkey backup, and then click Save.</li> Delete all the subkeys in the following subkey in the registry:

Caution Do not delete the following entries in the subfolder:

You must delete only the subkeys that are listed under the 0 subkey. Subkeys are represented by yellow folder icons and have names that are similar to the following:

To delete these subkeys, right-click each subkey, and then click Delete. Click Yes every time that you are prompted.</li> Exit Registry Editor.</li> Start Internet Explorer, and then configure Content Advisor to control access to Web sites. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

310401 How to use the Internet Explorer 6 Content Advisor to control access to Web sites in Internet Explorer

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Keywords: kbtshoot kbexpertisebeginner KB913501

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