Microsoft KB Archive/295916

= Service Bounce Asynchronous Script Stops the OnePoint Service But Does Not Restart It =

Article ID: 295916

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

-



This article was previously published under Q295916



SYMPTOMS
When you use the Microsoft Operations Manager 2000 (MOM) &quot;Service Bounce Asynchronous&quot; script to stop and restart any service other than the OnePoint service, the OnePoint service stops, but does not restart.



CAUSE
The Service Bounce Asynchronous script is used by MOM to stop and restart the OnePoint service in the event that certain configured parameters occur. You can pass additional additional parameters to this script so that you could potentially use the script to stop services other than the OnePoint service. However, although you can use this script to stop and then restart other services that are passed as a parameter of the script, the script stops (but does not restart) the OnePoint service.



RESOLUTION
To work around this problem, only use the Service Bounce Asynchronous script to stop and restart the OnePoint service.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
MOM scripts are located in Rules/Advanced/Scripts in the MOM Administrator console.

Keywords: kbbug KB295916

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.