Microsoft KB Archive/884028

= Windows Explorer may stop responding when you try to open the Scheduled Tasks folder on a computer that is running Windows 2000 Server =

Article ID: 884028

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 4
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
When you try to open the Scheduled Tasks folder on a computer that is running Microsoft Windows 2000 Server, Windows Explorer may stop responding. This problem occurs on computers that are running Windows 2000 Server with Service Pack 3 or with Service Pack 4.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix requires Windows 2000 Service Pack 4.

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name   Platform -- 25-Aug-2004 06:28  4.71.2195.6971    218,896  Mstask.dll    x86 25-Aug-2004 04:47  4.71.2195.6971    122,128  Mstask.exe    x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbwin2000presp5fix kbhotfixserver KB884028

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