Microsoft KB Archive/281567

= Stored User Names and Passwords Does Not Prompt for Credentials When You Attempt to Connect to a Resource =

Article ID: 281567

Article Last Modified on 3/14/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q281567





SYMPTOMS
When you attempt to connect to a resource, you may not be prompted for your credentials by the Stored User Names and Passwords feature as you expect. Instead, you cannot connect to the resource.



CAUSE
You may not be prompted for credentials by the Stored User Names and Passwords feature when you attempt to connect to a resource that requires alternate credentials. Instead, access to the resource may be denied. This behavior can be caused by either of the following conditions:
 * An invalid or incorrect connection already exists in the Stored User Names and Passwords &quot;keyring.&quot;
 * There is a cached connection to the resource with credentials that are not sufficient to gain access, and this credential set is not in the &quot;keyring.&quot;



RESOLUTION
If an invalid or incorrect credential set is stored in Stored User Names and Passwords, either correct the credential, or delete and re-create it.

If there is a cached connection between the client computer and the resource that you want to use, delete the session between the two and re-establish the connection by using the appropriate credentials.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about managing the credentials in Stored User Names and Passwords, click the article number below to view the article in the Microsoft Knowledge Base:

281660 Behavior of Stored User Names and Passwords

To delete a session between the client computer and a resource, use the net session command. For more information about the net session command, type net help session at a command prompt. This command returns the following information:

NET SESSION [\\computername] [/DELETE]

NET SESSION lists or disconnects sessions between the computer and other computers on the network. When used without options, it displays information about all sessions with the computer of current focus.

This command works only on servers.

\\computername Lists the session information for the named computer. /DELETE        Ends the session between the local computer and computername, and closes all open files on the computer for the session. If computername is omitted, all sessions are ended.

Additional query words: credman credential manager access is denied

Keywords: kbprb KB281567

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