Microsoft KB Archive/887535

= A user may log on successfully after a smart card certificate is revoked or after their user account is disabled in Windows XP =

Article ID: 887535

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
A user may log on successfully to a computer when either of the following conditions is true even though their smart card certificate has been revoked or their user account has been disabled in Microsoft Windows XP:
 * If the smart card certificate of the user has been revoked and the user has tried unsuccessfully to log on online at least one time, the user may still be able to log on offline and have access to network resources by using the NET USE command.
 * If the account of the user has been disabled in the Active Directory directory service and the user has tried unsuccessfully to log on online at least one time, the user may successfully log on offline.



CAUSE
This problem may occur because the cached credentials for the user are still enabled.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites to install this hotfix.

Restart information
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.

Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size     File name 07-Oct-2004 23:04  5.1.2600.2524  294,912  Kerberos.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

