Microsoft KB Archive/199065

= Unknown Error Is Generated by CIPM When MDAC Is Installed =

Article ID: 199065

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q199065



SYMPTOMS
After you install Microsoft Data Access Components (MDAC) version 2.1 or later, the Commerce Interchange Pipeline Manager (CIPM) interface no longer displays the contents of the CIPM database; instead, it displays the initial CIPM Wizard interface, as if no profiles were configured. Attempts to run any of the three available wizards results in an Unknown Error message.



CAUSE
CIPM uses adModeShareDenyWrite on the ADO open call to the CIPM database (Cipm.mdb). Although this worked in ADO 1.5, it is not supported in ADO 2.0 and later.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0.

Additional query words: Data Access Components ODBC OLEDB

Keywords: kbbug kbqfe kbpending kbhotfixserver KB199065

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