Microsoft KB Archive/85923

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Lotus Freelance Graphics and HP Printers Under Windows 3.1

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Q85923

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The information in this article applies to:


 * Microsoft Windows 3.1

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SUMMARY
Lotus technical support has confirmed that printing from Lotus Freelance Graphics for Windows to some Hewlett-Packard (HP) printers at 150 dots per inch (dpi) can result in corrupted output.

Setting the dpi to 300 or 75 may correct this problem.

MORE INFORMATION
According to Lotus, this problem has been most evident when printing to HP LaserJet printers. However, Lotus has no information on this problem with other HP printers.

As a workaround, Lotus suggests setting the resolution to 300 or 75 dpi. Lotus has developed a patch disk for Freelance Graphics for Windows that should correct this problem.

The Lotus product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 WIN31 hppcl hppcl.drv 3rdparty

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Issue type :

Technology : kbWin3xSearch kbWin310