Microsoft KB Archive/189243

= No Error Message Displays When Admin Is Running During Move Server =

Article ID: 189243

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q189243





SYMPTOMS
When you use the Move Server utility to change the Enterprise name of an Exchange Server computer while the Exchange Server Administrator program is running, a system crash will occur and produce the following call stack:    CBaseNode::RemoveChild(CBaseNode * const 0x00a53a70, CBaseNode *    0x004cef1e) line 2262 + 6 bytes CBaseHList::DeleteItem(CBaseHList * const 0x00a53a70, CBaseNode *   0x004d1c9c) line 1382 CHmtNode::ScRefreshNode(CHmtNode * const 0x00a53a70) line 4362 + 12 bytes CHList::ScRefreshList(CHList * const 0x00a53a70) line 1964 CServerListForm::OnReloadEnterprise(CServerListForm * const 0x00a53a70, int   4383655) line 9972 CServerListForm::OnRefresh(CServerListForm * const 0x00a53a70) line 4131 CBaseForm::FProcessMenu(CBaseForm * const 0x00a53a70, unsigned int 4371442) line 2325 CServerListForm::FProcessMenu(CServerListForm * const 0x00a53a70, unsigned   int 5329784) line 1198 + 8 bytes CBaseFrame::LWndProc(CBaseFrame * const 0x00a53a70, unsigned int 4302121,   unsigned int 273, long 65544) line 3509 + 15 bytes CAdminFrame::LWndProc(CAdminFrame * const 0x00a53a70, unsigned int 5330311,   unsigned int 273, long 67512) line 391 CBaseFrame::LWndProcStatic(HWND__ * 0x77e71ab7, unsigned int 1638898,   unsigned int 273, long 67512) line 3690 USER32! 77e71ab7 No errors or messages are displayed when you start the Move Server utility to alert you that the Exchange Server Administrator program is running and should be stopped before you begin.



WORKAROUND
Stop the Exchange Server Administrator program before starting the Move Server utility.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: pilgrim post-SP1

Keywords: kbbug KB189243

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