Microsoft KB Archive/128559

Mac Works: Cannot Add Second Address Line in Geoport Fax Sender

PSS ID Number: Q128559 Article last modified on 10-22-1998

4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When using the Fax Sender Phone Book (supplied with the Apple Geoport Telecom Adapter, the Apple Geoport for the PowerMac software version 1.0.2, and the Apple Express Modem software version 1.5.5) in Microsoft Works, you are unable to add a second line of information to new entries.

= WORKAROUND =

To create a new Phone Book entry with a multiple line address, use the following steps:


 * 1) Start a non-Works application that supports the Fax Sender, such as Microsoft Word or Microsoft Excel. Create a blank document.
 * 2) From the File menu, choose Print.
 * 3) Create the Phone Book entry.
 * 4) Close the application (click No when asked if you want to save changes).
 * 5) Restart Works.
 * 6) Open the document you want to send. You should be able to select the new Phone Book entry and create a second line.

= STEPS TO REPRODUCE PROBLEM =


 * 1) From the File menu, choose Print. If a printer is selected in the Chooser, the Fax Sender can be accessed by holding down the CTRL and SHIFT keys while you click Print.
 * 2) In the Fax Sender window, click New.
 * 3) Type the new recipient’s first and last name.
 * 4) Click Fax #, and enter the fax phone number for the new recipient.
 * 5) Click Voice #, and enter the voice phone number.
 * 6) Click Address, and enter the first line of the address.
 * 7) Press and hold down CONTROL and ENTER. This should move you to the second line of address information, but instead the window closes and returns you to the Fax Sender.

KBCategory: kb3rdparty KBSubcategory: 3rdparty mwksprb mwksprint mwkscom macworkskb

Additional reference words: 4.00 mac m_works mwkscom faxing facsimile

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========================================================= Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.