Microsoft KB Archive/176021

= WD: Directory Error Running Wrd97cnv.exe From the Server =

Article ID: 176021

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a
 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 6.0a
 * Microsoft Word 6.0c

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This article was previously published under Q176021



SYMPTOMS
If you perform an administrative installation of the Word 97 import converter for Word 6.x and 7.x and then run the Setup.exe, you may receive the following error message:

Microsoft Word 97 Converter setup was not completed for the following reason: Setup could not determine a valid directory for the source files. This may be caused, in certain circumstances, by running from a network location with a long directory name, or from a read-only location.



CAUSE
This problem occurs if you make the directory containing the expanded files from Wrd97cnv.exe read-only.



WORKAROUND
To work around this problem, use either of the following methods.

Method 1: Change the Share Permissions
The converter will be installed correctly if the share permissions are set to include "Change" (RWXD).

Method 2: Change the File Permissions
Rather then setting the share to read-only, you can set the individual file permissions in the share to read-only, leaving the share with "Change" permissions.

