Microsoft KB Archive/30440

Mac Works:Proper Modem Response for Connecting to Bulletin Board

PSS ID Number: Q30440 Article last modified on 10-22-1998

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MACINTOSH

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= SUMMARY =

The following is a description of the proper procedure for using Microsoft Works and a modem to connect to an electronic bulletin board service.

Most modems will respond to standard Hayes modem commands. Please note that these commands must be issued in capital letters. The easiest way to do this is to press the CAPS LOCK key before issuing a command sequence. An exception to this is the Apple Personal Modem, which supports lowercase command sequences.

If you have a modem with an internal speaker, you can listen to the modem as it dials the phone number, receives a response, and completes the connection.

= MORE INFORMATION =

The following is the sequence in which Works and a modem connect to an electronic bulletin board service and a description of what occurs at each step:

  A dial tone as the modem opens the phone line.   A pulse or tone dialing (the sound depends on the mode of the dialing).   A ring or busy signal when the proper phone number is reached.   If the called phone rings, you will hear the phone being answered and either a series of tones or a voice (in this case, you may have called the wrong number).   When the answering modem or computer picks up the line, you should hear a two-tone sequence (the second tone is higher than the first). After the second tone, you should hear static as the connection between computers is completed.   The final connection is made by using the proper connection sequence for the answering terminal program. The following are common connection sequences:   RETURN. This sequence is used by several common BBS service host programs.   CTRL+C. This sequence is used on CompuServe. </li>  “HH”+RETURN. This sequence is used on GEnie. </li></ol> </li></ol>

If any one of these steps is not completed, double-check the installation of the modem and phone line. It may be installed incorrectly.

KBCategory: kbother KBSubcategory: macworkskb

Additional reference words: 1.00 1.10 mwkscom moveart 2.00 3.00 4.00 macworks connection mwkswp ====================================================================== Version : 1.0 1.1 2.0 3.0 4.0 Platform : MACINTOSH Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.