Microsoft KB Archive/273034

= Cannot Share Printer if the Spooler Service Is Not Set to Use the System Account =

Article ID: 273034

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q273034



SYMPTOMS
When you view the Printers folder, it may be empty, and this may occur even though printers are installed. Also, you may receive the following error message in Event Viewer:

Event ID 19: Sharing printer failed, printer name\print share.



CAUSE
This issue can occur if the Startup value of the Spooler service is not set to use the &quot;System Account&quot; and is not set to interact with the desktop.



RESOLUTION
To resolve this issue, set the Spooler service to use the &quot;System Account&quot; and set it to interact with the desktop:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Services.
 * 2) Click the Spooler service, and then click Startup.
 * 3) Set the Startup type to &quot;automatic,&quot; set the Log On type to &quot;System Account,&quot; and click to select the Allow service to Interact with desktop check box.

Keywords: kbnetwork kbprb KB273034

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