Microsoft KB Archive/76845

= System Hangs with Kraft Mouse and Driver 3.01 =

Article ID: 76845

Article Last Modified on 9/30/2003

-

APPLIES TO


 * Microsoft MS-DOS 5.0 Standard Edition
 * Microsoft MS-DOS 5.0a

-



This article was previously published under Q76845



SYMPTOMS
You have a Kraft Systems mouse and mouse driver version 3.0 or earlier, and your system stops responding (hangs) or locks up when you use MS-DOS version 5.0 Shell Task Swapper.



CAUSE
Kraft Systems has confirmed that the Kraft mouse and Kraft mouse driver version 3.0 or earlier may cause this behavior in MS-DOS Shell Task Swapper.

NOTE: Kraft Systems has confirmed that Kraft mouse and mouse driver version 3.01 work properly with MS-DOS Shell Task Swapper.



WORKAROUND
If you have a Kraft mouse and Kraft mouse driver version 3.0 installed and your machine hangs with Task Swapper, you can work around the problem by doing one of the following:


 * Contact Kraft Systems about upgrading to the 3.01 version of the mouse driver.
 * Disable the mouse by remarking out the DEVICE=C:\KRAFT\MOUSE.SYS line in the CONFIG.SYS file and use Task Swapper by keyboard input.
 * Do not use Task Swapper.



MORE INFORMATION
For more information, contact Kraft Systems.

The Kraft Systems products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.00 5.00 dosshell switcher

Keywords: KB76845

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.