Microsoft KB Archive/246239

= XWEB: Unable to Reply to or Forward a Large Message in Outlook Web Access =

Article ID: 246239

Article Last Modified on 8/15/2005

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Active Server Components 5.0
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q246239





SYMPTOMS
When you attempt to reply to or forward a large message that is larger than 30 kilobytes (KB) in Microsoft Outlook Web Access (OWA), you may receive the following error message:

Your message body is too large. Outlook Web Access only supports messages up to 100K.

Please create a new message with a smaller size. Save your edits by cutting and pasting them into the new message.



CAUSE
If the message text in the body of the original message is greater than 30 KB in size, you cannot reply to or forward the message. OWA has a limitation on message size that is not a restriction in a regular Outlook client.



WORKAROUND
Cut the text of the message and paste it into two or more smaller messages, or send the text to another recipient as an attachment.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The error message is actually slightly incorrect. The message limitation for replying or forwarding occurs around 30 KB rather than 100 KB.

Keywords: kbprb kbpending KB246239

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