Microsoft KB Archive/934623

= You receive an error message when you start Remote Recover Client on a computer that has two network adapters =

Article ID: 934623

Article Last Modified on 7/23/2007

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APPLIES TO


 * Winternals Administrator's Pak 4.2
 * Winternals Administrator's Pak 5.0

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SYMPTOMS
When you start Remote Recover Client on a computer that has two network adapters, you receive an error message that states that an error occurred in PROTMAN or in the Protocol.ini file.



CAUSE
This problem occurs because the default settings of Remote Recover Client are incompatible with two network adapters.



RESOLUTION
To resolve this problem, follow these steps:  Use a text editor to open the Protocol.ini file on the start disk of the computer that has two network adapters. Add the following line under the section that corresponds to the file name of the network adapter driver:

slot=10

Note Typically, the section that corresponds to the file name of the driver is the last section in the Protocol.ini file. Save the file, and then exit the text editor. Restart the computer.



WORKAROUND
To work around this problem, remove one of the network adapters from the computer.

Additional query words: Winternals KB 30008, dual, NICS, Remote Recover

Keywords: kbtshoot kbexpertiseinter KB934623

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