Microsoft KB Archive/172997

= Microsoft Knowledge Base =

Error Message: Could Not Connect to the Proxy Server
Last reviewed: October 7, 1997

Article ID: Q172997

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, using a modem, you may receive the following error message:

Could not connect to the proxy server.

CAUSE
This behavior can occur if MSN is configured to connect using a proxy server.

RESOLUTION
To resolve this issue, use the following steps:


 * 1) Disconnect from MSN.
 * 2) Right-click the MSN icon on the desktop, and then click Properties.
 * 3) Click the Connection tab.
 * 4) Under Proxy Server, click the Connect Through A Proxy Server check box to clear it.
 * 5) Click OK.