Microsoft KB Archive/841399

= Security log entries for event ID 534 lack User Name and Domain details in Windows XP =

Article ID: 841399

Article Last Modified on 5/18/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional for Itanium-based systems

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SYMPTOMS
After you turn on auditing of logon and logoff events, the security log on a Microsoft Windows XP-based computer may have multiple entries for event ID 534 that do not have the User Name and Domain sections filled in. These entries may look similar to the following log entry:

Event Type: Failure Audit

Event Source: Security Event

Category: Logon/Logoff

Event ID: 534

Date: date

Time: time

User: NT AUTHORITY\SYSTEM

Computer: -

Description: Logon Failure:

Reason: The user has not been granted the requested logon type at this machine.

User Name:

Domain:

These entries are associated with unsuccessful logons by users who are running Microsoft Windows XP on their computers.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP
  Date         Time   Version        Size     File name 12-May-2004 16:57  5.1.2600.1528  287,232  Kerberos.dll

Windows XP 64-Bit Edition
  Date         Time   Version        Size     File name      Platform ---  12-May-2004  16:57  5.1.2600.1528  931,328  Kerberos.dll      IA-64 12-May-2004 16:57  5.1.2600.1528  287,232  Wkerberos.dll       x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbwinxppresp2fix kbhotfixserver KB841399

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