Microsoft KB Archive/922635

= Error message when you view an ISA 2004 or an ISA 2006 SSL Web site: &quot;Error Code: 500 Internal Server error. The context has expired and can no longer be used&quot; =

Article ID: 922635

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2004 Standard Edition
 * Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
 * Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
 * Microsoft Internet Security and Acceleration Server 2006 Standard Edition

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SYMPTOMS
When you try to view a Secure Sockets Layer (SSL) Web site that is published in Microsoft Internet Security and Acceleration (ISA) Server 2004, you may receive the following error message in Internet Explorer:

Error Code: 500 Internal Server error. The context has expired and can no longer be used. (-2146893033)



CAUSE
This problem may occur when ISA Server 2004 responds incorrectly to an unexpected SSL session shutdown sequence.



RESOLUTION
To resolve this problem, install the ISA Server 2004 hotfix rollup package that is described in the following Microsoft Knowledge Base article:

922792 Description of the ISA Server 2004 hotfix package: July 13, 2006



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Security and Acceleration Server 2004.

