Microsoft KB Archive/240008

= Works Suite: Works Prompts You to Insert Microsoft Word 2000 Compact Disc =

Article ID: 240008

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works Suite 2000
 * Microsoft Works Suite 2001
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q240008



SYMPTOMS
When you attempt to select a different Office Assistant in Microsoft Word 2000, you may receive the following error message:

Insert the 'Microsoft Word 2000' disk and click OK.

When you click OK, you receive the following error message:

Error 1706. No valid source could be found for product Microsoft Word 2000. The Windows installer cannot continue.

The Microsoft Works Suite 2000 package does not contain a Word 2000 CD-ROM.



CAUSE
This behavior can occur because the Office Assistant gallery is not installed on your hard disk if you install Word 2000 when you install Works Suite.



RESOLUTION
To resolve this issue, insert the Microsoft Works Suite Disc 1 CD-ROM, and then click OK.



MORE INFORMATION
The contents of each CD-ROM in the Works Suite package are listed immediately below the disc number on each disc label, as well as below the cut-out in which each disc is stored in the Works Suite CD-ROM folder.

NOTE: If you have performed a complete installation of Word 2000 from the Microsoft Office 2000 CD-ROM set, the Office Assistant gallery is installed on your hard disk, and this issue does not occur.

Additional query words: w_works works2k paperclip help answer wizard wd2000

Keywords: kberrmsg kbprb kbsetup KB240008

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