Microsoft KB Archive/248218

= XL2000: Crash When Saving Workbook as Web Page =

Article ID: 248218

Article Last Modified on 10/30/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q248218



SYMPTOMS
When you save a workbook as a Web page, Microsoft Excel quits without saving the workbook, and you receive the following error message in Windows 2000:

EXCEL.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.

This error log is named Drwtsn32.log. The log contains an entry similar to the following:        Application exception occurred: App: (pid=724) When: 1/26/2000 @ 18:28:47.060 Exception number: c0000005 (access violation)



CAUSE
This problem occurs when the following conditions are true:
 * The workbook has become corrupted.

-and-
 * You save the workbook as a Web page.



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

