Microsoft KB Archive/195068

= MSPS: Cannot Play List of Speed Dial Entries from Handset =

Article ID: 195068

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q195068



SYMPTOMS
When you use the Microsoft Cordless Phone System version 1.0, you may experience the following symptoms:


 * You may be unable to play the list of available speed dial entries when you use a voice command from the handset.
 * You may not hear the Ready tone when you press the VCMD button on the handset.



CAUSE
This behavior can occur if you rename any of the speed dial categories.



RESOLUTION
To resolve this issue, rename the category to its default name, and then quit and restart Microsoft Call Manager. To do this, follow these steps:


 * 1) Click Start, point to Programs, and then click Microsoft Call Manager.
 * 2) On the Phone tab, click Speed Dial, and then click Rename Categories.
 * 3) Rename the category to its default name, and then click OK.
 * 4) Click Options, and then click Exit Microsoft Call Manager.
 * 5) When you are prompted if you are sure you want to quit Microsoft Call Manager, click Yes.
 * 6) Restart Call Manager.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Cordless Phone System version 1.0.



MORE INFORMATION
The default Speed Dial category names are:


 * Business
 * Personal
 * Family
 * Misc.

Additional query words: mcps telephone msvoice

Keywords: kbhardware kbui kbprb KB195068

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