Microsoft KB Archive/301135

= OL2001: Error When You Drag a Message to a Word Document =

Article ID: 301135

Article Last Modified on 4/17/2002

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APPLIES TO


 * Microsoft Outlook 2001 for Mac

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This article was previously published under Q301135



SYMPTOMS
If you drag an Outlook 2001 for Mac message to the body of a Microsoft Word document, your computer may stop responding (hang), or you may receive a Type 2 Apple Macintosh System error message.



CAUSE
This problem can occur because Word cannot accept an Outlook 2001 for Mac message.



WORKAROUND
To work around this problem, select the text and then drag the selection to the Word document.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
In addition to the problem that is described in the &quot;Symptoms&quot; section of this article, you may receive the following series of error messages when you attempt to open an attachment that has been dragged from an Outlook 2001 for Mac message to the Word document:

The action could not be completed because Microsoft Outlook is busy. [Switch] [Retry] [Cancel]

If you click Switch, the following error message occurs

You need more memory or system resources. Close some windows and try again.

and the Word document does not open.

Additional query words: ol2001 mac macintosh OLE freeze

Keywords: kbbug KB301135

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