Microsoft KB Archive/170972

= WD97: IExplore Back Button Ignored after Hyperlink from Word =

Article ID: 170972

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 3.01
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q170972



SYMPTOMS
When you click a hyperlink in Word to open the link in Internet Explorer and then click the Back button to switch back to Word, nothing happens and Internet Explorer remains active.



CAUSE
This is a timing issue: This problem occurs when you start Internet Explorer 3.x from Word, and Internet Explorer finishes starting before Word can establish a connection to it.



RESOLUTION
To correct this problem, upgrade to Internet Explorer version 4.0 or later.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
For additional information, please see the following articles in the Microsoft Knowledge Base:

157763 OFF97: Memory Problems When Hyperlinking Between Programs

166981 WD97: Back Button Not Available After Viewing HTML Source

Additional query words: 8.0 ie iexplore

Keywords: kbbug kbinterop KB170972

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