Microsoft KB Archive/243362

= Mac Explorer IntelliMouse: USB Mouse Does Not Wake Computer =

Article ID: 243362

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft IntelliMouse Explorer 4.0
 * Visio 5.0 Technical
 * Microsoft IntelliMouse with IntelliEye
 * Microsoft IntelliPoint 1.0 for Macintosh
 * Microsoft IntelliPoint 1.0a for Macintosh
 * Microsoft IntelliPoint 1.1 for Macintosh

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This article was previously published under Q243362



SYMPTOMS
You may not be able to wake an Apple Macintosh computer when you move a mouse connected to the Universal Serial Bus (USB) port in the computer.



CAUSE
This behavior can occur if Macintosh operating system version 8.5.x or earlier is installed on the computer.



RESOLUTION
To resolve this issue, install Macintosh operating system version 8.6.

You can work around this issue by pressing any key on the keyboard to wake the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 1.00 intelli point restore suspend macos

Keywords: kbhardware kbenv kbprb KB243362

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