Microsoft KB Archive/177406

Streets Plus: Computer Hangs at “Setup Is Updating Your System”

PSS ID Number: Q177406 Article last modified on 06-24-1998

WINDOWS:5.0

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Automap Streets Plus for Windows, version 5.0 == 

= SYMPTOMS =

When you install Automap Streets Plus for Windows, version 5.0, your computer may stop responding (hang) when the installation program displays the following message:

Setup is updating your system.

= CAUSE =

This behavior can occur if Automap Streets Plus Setup is not able to update the Windows registry.

= RESOLUTION =

To resolve this issue, follow these steps:

  Insert the Automap Streets Plus CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the Automap Streets Plus Setup program from starting automatically.   Click Start, and then click Run.   In the Open box, type the following line, and then click OK :.reg where is the letter of the CD-ROM drive that contains the Automap Streets Plus CD-ROM.   Click OK.   Right-click Start, and then click Open.   Double-click the Programs folder. </li>  Double-click the Microsoft Reference folder. If this folder does not exist, create it. For information about how to create a folder in Windows, see your Windows printed documentation or online Help. </li>  On the File menu, point to New, and then click Shortcut. </li>  In the Command Line box, type the following line (with quotation marks), and then click Next: “C:FilesReferenceStreets Plus” </li>  In the “Select a name for the shortcut” box, type “Automap Streets Plus” (without quotation marks), and then click Finish. </li>  Close all open windows, and then restart the computer. </li></ol>

= STATUS =

Microsoft has confirmed this to be a problem in Automap Streets Plus for Windows, version 5.0.

= Additional query words: 5.00 auto map automap auto-map =

Keywords : kbenv kberrmsg kbmm kbsetup Version : WINDOWS:5.0 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.