Microsoft KB Archive/269844

= OL98: Spanish Version May Not Print Contacts Correctly =

Article ID: 269844

Article Last Modified on 9/2/2005

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q269844



SYMPTOMS
When you use the Spanish version of Outlook 98, the contacts may not print correctly.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  Date        Version      Size      File name ---  10-16-2000  8.5.7027.0   128,000   Msoutl85.olb 10-16-2000 8.5.8216.0   6,626,576 Outllib.dll



WORKAROUND
This problem is not present in the Spanish version of Outlook 2000. You can upgrade to Outlook 2000 to work around this problem.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you click to select the Include Headings for Each Letter check box in the Page Setup for Contacts, a heading separates each group of contacts. Each of these headers prints correctly until the letter &quot;N&quot; (without quotation marks). Once the letter N is reached, all remaining contacts are grouped under the letter N. The one exception is when the last name of your contact begins with a lower case 'En-Yeh' character (the En-Yeh character appears as an &quot;n&quot; (without quotation marks) with a tilde (~) over it. The ASCII value is 164). The contacts that begin with a lower case 'En-Yeh' are grouped under the letter &quot;Z&quot; (without quotation marks). If the 'En-Yeh' is upper case, it is grouped under the letter N.

Keywords: kbbug kbfix kbqfe KB269844

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