Microsoft KB Archive/198221

= PPT2000: Compact Disc Information Is Not Recognized If CD Player Is Running =

Article ID: 198221

Article Last Modified on 11/30/2000

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q198221





SYMPTOMS
If you point to Movies and Sounds on the Insert menu and then click Play CD Audio Track, the Start and End tracks may both be set to 1. You can manually adjust these numbers to be anything up to 100, regardless of how many tracks there are on your compact disc.



CAUSE
This symptom occurs if there is no audio compact disc in your CD-ROM drive, or if there is a compact disc in the drive and the Windows 95/98 CD Player program is running in the background.

The symptom does not occur if the Windows NT 4.0 CD Player is running in the background. In this case, the Start track is set to 1, and the End track is set to the last track on the audio compact disc.



RESOLUTION
Before you use the Play CD Audio Track command, verify the following:


 * 1) There is an audio compact disc in your CD-ROM drive.
 * 2) The Windows 95/98 CD Player program is not running.



STATUS
Microsoft has confirmed this to be a problem with the Windows 95/98 CD Player.

Additional query words: 9.00 ppt2000 ppt9

Keywords: kbbug kbnofix kbenv kbui KB198221

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