Microsoft KB Archive/926583

= Windows Server 2003 may not start when the Volume Shadow Copy Service is enabled =

Article ID: 926583

Article Last Modified on 4/2/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
When you try to start a Microsoft Windows Server 2003-based computer that has the Volume Shadow Copy Service (VSS) enabled, the Windows Server 2003-based computer may not start.



CAUSE
This problem may occur if VSS is enabled, and the computer has many volumes. For example, this problem may occur if the computer has more than 150 volumes. In this scenario, a deadlock may occur in the Volsnap.sys driver.



RESOLUTION
To resolve this problem, install the hotfix that is mentioned in the following Microsoft Knowledge Base article:

931312 Windows Server 2003 may not start when the Volume Shadow Copy Service is enabled



WORKAROUND
To work around this problem, use one of the following methods:
 * Do not enable the Volume Shadow Copy Service.
 * Do not use so many volumes on the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: W2K3 Winserve Win2003

Keywords: kbpubtypekc kbexpertiseinter kbqfe kbfix kbbug kbwinserv2003postsp2fix KB926583

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