Microsoft KB Archive/309774

= New Mail Notification Appears in OWA Instance When You Delete a Message in Outlook Instance =

Article ID: 309774

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q309774



SYMPTOMS
When you have both Microsoft Outlook and Microsoft Outlook Web Access (OWA) open to the same user account on the same computer, and you press SHIFT+DELETE to permanently delete a message in Outlook, you may receive a New Mail Notification in Outlook Web Access, even if you have not received new mail. This behavior occurs only if soft-deletion is enabled at your Exchange 2000 Server.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

Keywords: kbbug kbpending kbui KB309774

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