Microsoft KB Archive/68436

PowerPoint Graphs Print Incorrectly to LaserJet IIP PSS ID Number: Q68436 Article last modified on 10-29-1991 PSS database name: W_PowerPt

2.00

WINDOWS

Summary:

If a PowerPoint for Windows presentation contains a chart from PowerPoint Graph, it will not print correctly to a Hewlett-Packard (HP) LaserJet IIP printer. The chart will show up as unrecognizable pieces scattered throughout the page.

Workaround
The workaround is to print to the LaserJet IIP with either the LaserJet IID or LaserJet Series II selected instead in the Printer Setup menu for the presentation.

More Information:

This is not a problem with the HP LaserJet IIP printer. The IIP selection under the Windows 3.00 printer driver does not work correctly in this case. You will be able to print charts successfully to the HP LaserJet IIP printer if in the Printer Setup menu you select a different HP LaserJet model, specifically either the IID or the Series II.

Microsoft is researching this problem and will post new information here as it becomes available.

Copyright Microsoft Corporation 1991.