Microsoft KB Archive/256347

= PRB: HrGetBackupLogs Must Not Be Called Before HrBackupClose =

Article ID: 256347

Article Last Modified on 3/11/2004

-

APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 4.0 Service Pack 1
 * Microsoft Exchange Server 4.0 Service Pack 2
 * Microsoft Exchange Server 4.0 Service Pack 3
 * Microsoft Exchange Server 4.0 Service Pack 4
 * Microsoft Exchange Server 4.0 Service Pack 5
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.0 Service Pack 1
 * Microsoft Exchange Server 5.0 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2

-



This article was previously published under Q256347



SYMPTOMS

 * Information store does not start and hangs after restoring a backup using Tivoli client v1.1.1.
 * If HrBackupGetBackupLogs is called before HrBackupClose, the call succeeds. However, the result of the backup is a database that cannot be restored consistently.



CAUSE
This behavior occurs because HrBackupGetBackupLogs returns a list of log files that must be backed up. That list is generated only once per backup session, and the same list is returned from each subsequent call to HrBackupGetBackupLogs. If HrBackupGetBackupLogs is called before the database backup is complete, the list of log files is incomplete.



RESOLUTION
To resolve this behavior, the HrBackupGetBackupLogs must be called after you call HrBackupClose on the database.

To resolve this behavior with Tivoli client V1.1.1, upgrade to ver 1.1.1.01 of the client.



STATUS
This behavior is by design.

Additional query words: Tivoli

Keywords: kbmsg kbprb KB256347

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.