Microsoft KB Archive/931974

= Description of the Excel 2003 post-Service Pack 2 hotfix package: January 30, 2007 =

Article ID: 931974

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Excel 2003

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SUMMARY
This article describes the Microsoft Office Excel 2003 issue that is fixed in the Excel 2003 post-Service Pack 2 hotfix package that is dated January 30, 2007.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  Consider the following scenario. You run Excel 2003 with a Microsoft Office Excel Add-In (.xla) file and a COM add-in file. You open a workbook that is automatically calculated when the workbook is opened. When the calculation is finished, you press F9 to recalculate the workbook. In this scenario, the workbook is not recalculated as expected. Instead, Excel closes unexpectedly. Additionally, you receive the following error message:

Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

When you view the data in the error report, the report contains an error signature that resembles one of the following error signatures.

Additionally, Excel tries to recover the workbook after you close the error message.



Service pack information
This problem was first corrected in Office 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix is a post Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed.

For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Restart information
You do not have to restart your computer after you apply this 870924.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: excel2003 excel2k3 excel11 xl2003 xl2k3 xl11

Keywords: kberrmsg kbbug kbfix kbmacro kbqfe kbprogramming kbautomation kbvba kbpubtypekc kbhotfixrollup kbexpertiseinter kbhotfixserver kboffice2003presp3fix kboffice2003sp3fix KB931974

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