Microsoft KB Archive/833814

= Stop error 23 when a program tries to dismount a FastFat volume in Windows Server 2003 =

Article ID: 833814

Article Last Modified on 7/24/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

-





SYMPTOMS
When a program tries to dismount a FastFat volume, you may receive a Stop error 23 with an address of 1c028a, 0, 0, 0.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Retart Information
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. x86 version

Date        Time   Version            Size    File name --  13-Dec-2003  02:31  5.2.3790.112      150,528  Fastfat.sys 06-Dec-2003 01:30                        271  Branches.inf 13-Dec-2003 03:03                      9,812  Kb833814.cat 13-Dec-2003 02:54                        354  Updatebr.inf 13-Dec-2003 02:54                      5,673  Update_rtmqfe.inf

IA-64 version Date        Time   Version            Size    File name --  12-Dec-2003  22:40  5.2.3790.112      487,936  Fastfat.sys 05-Dec-2003 22:17                        271  Branches.inf 13-Dec-2003 00:03                      9,812  Kb833814.cat 12-Dec-2003 23:56                        354  Updatebr.inf 12-Dec-2003 23:56                      5,693  Update_rtmqfe.inf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kberrmsg kbfilesystems kbdrwatson kbwinserv2003presp1fix kbinterop kbqfe kbfix kbbug KB833814

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.