Microsoft KB Archive/109692

= Adaptec 2742 and HP Jetstor 2000 Require Special Terminator =

Article ID: 109692

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q109692



SYMPTOMS
When you use a Hewlett-Packard (HP) Jetstor 2000 with an Adaptec 2742 SCSI adapter and use Windows NT's Backup program, one of the following error messages may appear:

Fatal Translation Error on Drive 1

-or-

A tape device has been detected, and the tape driver started. However, the tape device is not responding. Check that tape device power is on and cables are properly connected.



RESOLUTION
According to HP Technical Support, you need a special terminator for the HP Jetstor 2000 tape drive. This part can be ordered from HP's Service and Parts Center at (800) 227-8164. The part is called Active Slick Terminator, and the part number is 1252-5634.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt third-party

Keywords: kbhardware KB109692

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