Microsoft KB Archive/885744

= Workflow rules that you create may not remain in the order that you set in Microsoft CRM 1.0 =

Article ID: 885744

Article Last Modified on 7/13/2005

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APPLIES TO


 * Microsoft Business Solutions CRM 1.0

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SYMPTOMS
You create workflow rules by using the Microsoft CRM Workflow Manager tool in Microsoft Business Solutions CRM 1.0. If you view another object after you configure the order of your workflow rules, your workflow rules may no longer be in the order that you set. Instead, the rules may appear in alphabetical order. You also experience these symptoms if you quit and then restart Microsoft CRM Workflow Manager after you configure the order of your workflow rules.

Note You experience this problem only if you modify the order of workflow rules for one or both the following objects in Microsoft CRM Workflow Manager:
 * Contact
 * Opportunity

If you modify the order of workflow rules for other objects such as the Account object, the workflow rules remain in the order that you set.



RESOLUTION
For information about how to resolve this problem, contact Microsoft Product Support Services (PSS). To contact PSS, visit the following Microsoft Web site:

http://support.microsoft.com



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbbug kbfix kbprb kbmbsmigrate kbmbsworkflow KB885744

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