Microsoft KB Archive/270607

= OL2000: An Activated Embedded Java Applets Stops Outlook =

Article ID: 270607

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q270607



SYMPTOMS
If you have an embedded Java applet in a Hypertext Markup Language (HTML) formatted message, Outlook may quit or stop responding when you close the message item.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service release that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English-language version of this fix is for both the Outllib.dll and the Outllibr.dll files, and is available as a patch with the following file attributes or later. Apply this fix after you have installed Microsoft Office 2000 Service Release 1 (SR-1).   File name           Date -

Outlook.msp        September 28, 2000 Outlook_Admin.msp  September 28, 2000



WORKAROUND
You can use one of the following two methods to work around this problem without applying the fix.

Method 1
After you open a message, let the embedded Java applet run to completion, and then close the message.

Method 2
Change the focus from the Java applet to the body of the message. If you have changed the focus to the Java applet (for example, if you click a control in the Java applet), click the body of the message to change the focus back to the message, and then close the mail item.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: OL2K Java Quits

Keywords: kbbug kbfix kbqfe kboffice2000presr2fix kbhotfixserver KB270607

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