Microsoft KB Archive/321778

= Cannot save Excel file that you open in Microsoft Internet Explorer =

Article ID: 321778

Article Last Modified on 8/3/2007

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APPLIES TO


 * Microsoft Excel 2002 Standard Edition

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This article was previously published under Q321778



Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you open a Microsoft Excel file from a server and click Save As on the File menu, you are prompted for your Microsoft Windows NT credentials. If you click Cancel, the credentials dialog box closes, but the local Save As dialog box is not displayed.

This problem occurs whether the file is streamed through Active Server Pages (ASP) or you open the file by clicking a link in a Hypertext Markup Language (HTML) page.



CAUSE
This problem occurs when the file is on a server that runs Microsoft Internet Information Services and the server is using NT Challenge Response authentication.



WORKAROUND
To work around this problem, create a new registry key. To do this, follow these steps.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.  Click Start, click Run, type regedit.exe, and then press ENTER. In Registry Editor, locate and click the following subkey:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Excel\Options

 On the Edit menu, click Add Value. Create the following registry value:

Value name: AlwaysSaveToCurrentPath

Data type: REG_DWORD

Radix: Decimal

Value data: 1

 Exit Registry Editor.

Excel will suppress the NT Challenge Response dialog box. Excel will open the Save As dialog box instead.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XL2002

Keywords: kbbug kbofficexppresp2fix kbpending KB321778

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