Microsoft KB Archive/224317

= Add/Remove Programs Does Not Display Published Applications When Terminal Services Is Installed =

Article ID: 224317

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q224317



SYMPTOMS
When you use a Group Policy-based software installation policy to assign or publish a software package to users in Active Directory, computers that are running Terminal Services in Terminal Services Application mode may not implement the policy. No error message is displayed on the client computer or is logged in the domain controller's event logs. The software policies are implemented on computers that are not running Terminal Services, but the policies are not implemented if the clients connect to or log on to the console of a computer that is running Terminal Services. Packages that are published to users do not appear in the Add/Remove Programs tool, and packages that are assigned to users are not installed.



CAUSE
This behavior occurs because computers that are running Terminal Services in Application mode frequently require specialized transforms for program deployment. Because these differences are specific to Terminal Services, you must manage terminal servers differently from other computers in the domain. Terminal Services in Remote Administration mode is unaffected by these constraints.

Important Software installation policy is not supported per-user on Terminal Services in Application mode.



RESOLUTION
In situations such as this, you should manage the computers running Terminal Services by grouping them through an Organizational Unit (OU), applying the software policy, and using the appropriate transform for the software to run on Terminal Services.



STATUS
This behavior is by design.



MORE INFORMATION
For further information about Terminal Services, using transforms with Terminal Services, and software deployments for Terminal Services and its users in the Active Directory, refer to the "Deployment Planning Guide for Terminal Services."

Keywords: kbenv kbprb KB224317

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