Microsoft KB Archive/292156

= Word 2000 quits when you use the Web Page Wizard on a computer that has Word 2002 installed =

Article ID: 292156

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q292156





SYMPTOMS
When you attempt to use the Microsoft Word 2000 Web Page Wizard, Word may quit (crashes), and then you receive the following error message:

Winword has caused an error in. Winword will now close.

If you continue to experience problems, try restarting your computer.



CAUSE
This behavior occurs when the following conditions are true:
 * You install Word 2000.

-and-
 * You install Microsoft Word 2002 and choose to keep Word 2000 installed on the computer.

-and-
 * You start Word 2000 and use the Web Page Wizard.

For additional information about using more than one version of Microsoft Office on a single computer, click the article number below to view the article in the Microsoft Knowledge Base:

290576 OFFXP: Running Multiple Versions of Microsoft Office



WORKAROUND
To work around this issue, use the Word 2002 Web Page Wizard. To do this, follow these steps:
 * 1) Start Word 2002.
 * 2) On the File menu, click New.
 * 3) In the New Document task pane, click General Templates.
 * 4) In the Templates dialog box, click the Web Pages tab.
 * 5) Click Web Page Wizard, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: lock up crash hang

Keywords: kbbug kberrmsg kbpending KB292156

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