Microsoft KB Archive/245168

= WINS and DHCP Do Not Start After Upgrading to Command AntiVirus 4.54 =

Article ID: 245168

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q245168



SYMPTOMS
When you upgrade to Command AntiVirus for Microsoft Windows NT Server 4.0 with F-PROT Professional version 4.54 by Software Systems, Inc., the Windows Internet Naming Service (WINS) and Dynamic Host Control Protocol (DHCP) services may not start. Event Viewer may record Event ID 7023, which indicates a damaged WINS or DHCP database. However, when you remove the database files and allow WINS and DHCP to recreate the files, the WINS and DHCP services still may not start.



CAUSE
The cause is unknown.



RESOLUTION
To work around this issue, disable the Command AntiVirus service in Control Panel, and then restart the computer:


 * 1) In Control Panel, double-click Services.
 * 2) In the Service box, click Command Antivirus.
 * 3) Click Startup.
 * 4) In the Startup Type box, click Disabled.
 * 5) Click OK, and then restart the computer.



MORE INFORMATION
For more information about Command AntiVirus, visit the following Command Software Systems, Inc. Web site:

http://www.commandcom.com/

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbprb KB245168

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.