Microsoft KB Archive/810385

= FIX: Similar or duplicate requests may not be imported when you import Web logs in Commerce Server 2000 SP3 =

Article ID: 810385

Article Last Modified on 6/5/2006

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition
 * Microsoft Commerce Server 2000 Service Pack 3

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SYMPTOMS
When you import Web logs in Microsoft Commerce Server 2000 Service Pack 3 (SP3), similar or duplicate requests may not be imported.



CAUSE
This problem occurs because a 64-KB processing buffer boundary exists.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Commerce Server 2000 SP3 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kbfix kbcommserv2000sp3fix kbqfe kbhotfixserver KB810385

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