Microsoft KB Archive/281523

= Device Off for Extended Period =

PSS ID Number: 281523

Article Last Modified on 11/3/2003

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The information in this article applies to:


 * MSN Companion 1.0
 * MSN Companion 2.0

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This article was previously published under Q281523



SYMPTOMS
The customer asks: &quot;What happens if the device is left unplugged for an extended period of time?&quot;



CAUSE
Customer leaves MSN Companion unplugged for an extended period of time.



RESOLUTION
Some customers need to unplug appliances for extended periods of time while traveling. Customers who do this may need to be reminded of the following non-critical issues when they return:


 * New e-mail received accumulates and remains in the inbox. If an inbox reaches maximum capacity, new messages take precedence and older messages are deleted.
 * While out of town, customers can check e-mail remotely by accessing Hotmail through another terminal.
 * The device could go into an automatic upgrade after extended periods of non-use. The upgrade with be either &quot;mandatory&quot; (one that customers will have to complete before using MSN Companion again) or &quot;non-mandatory&quot; (one in which customers can click &quot;cancel&quot; and then connect without upgrading).



MORE INFORMATION
Additional query words: kbimu

Keywords: kbprb KB281523

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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