Microsoft KB Archive/891663

= BUG: Windows Media Player on a hyperthreaded computer stops responding when you transfer DRM files to a portable music player device =

Article ID: 891663

Article Last Modified on 12/5/2007

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APPLIES TO


 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series

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SYMPTOMS
On a computer with hyperthreading enabled, when you transfer lots of Microsoft Windows Media files that are protected with Digital Rights Management (DRM) to a portable music player device, Microsoft Windows Media Player 9 may stop responding (hang) and the transfer may stop.



RESOLUTION
This bug was corrected in Windows XP Service Pack 2 and in Windows Media Player 10.

To update Windows XP to Service Pack 2, visit the Microsoft Windows Update Web site or visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/sp2/default.mspx

For more information about Windows Media Player 10, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/player/10/default.aspx



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbfix kbbug KB891663

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