Microsoft KB Archive/917224

= You may receive an error message when you try to open a Groove archive file =

Article ID: 917224

Article Last Modified on 2/14/2007

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
When you try to open a Groove Tool Archive (.gta) file or a Groove Space Archive (.gsa) file in Microsoft Office Groove 2007, you receive one of the following error messages:  Error message 1

Unspecified Error

 Error message 2

Unable to restore tool. Unspecified Error

 Error message 3

Unable to restore tool. E_UNEXPECTED.



When you try to open a Groove Tool Archive (.gta) file or a Groove Space Archive (.gsa) file in Groove Virtual Office 3.x, you receive one of the following error messages:  Error message 1

Unable to restore tool. The parameter is incorrect

 Error message 2

Unable to restore tool. E_UNEXPECTED.



When you try to open a .gta file, the tool archive does not open. When you try to open a .gsa file, the workspace archive opens, but it does not contain all the expected tools.

When you try to open a Groove Tool Archive (.gta) file or a Groove Space Archive (.gsa) file in Groove Workspace 2.x, you receive the following error message:

The parameter is incorrect



CAUSE
The error messages that contain &quot;The parameter is incorrect&quot; wording indicate that the Groove Tool Archive (.gta) file is corrupted or that the Groove Space Archive (.gsa) file points to a corrupted or missing tool template. The &quot;Unable to restore tool. E_UNEXPECTED&quot; wording indicates that the archive or template was created in a later version of Groove Virtual Office.

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WORKAROUND
To work around this problem, try to find another workspace member or tool user who has the data. Direct this workspace member to create a new archive file for you. Then, you can add the Groove workspace or add the Groove tool to a workspace by using this new archive file.

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MORE INFORMATION
You cannot make a corrupted archive file usable. We recommend that you test archive files before you delete non-reproducible data.

Additional query words: TCN-01760 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB917224

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