Microsoft KB Archive/910847

= Time-out error when approving multiple updates on Microsoft WSUS Server =

Article ID: 910847

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Server Update Services 2.0

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SYMPTOMS
Time-out errors and slow performance occurs when approvals are created or changed on the Windows Server Upate Services (WSUS) server on multiple updates for multiple target groups.



CAUSE
This problem occurs when the delete trigger in WSUS 2.0 does not operate correctly. This occurs most often when many target groups and deployments exist.

Also, the SQL querry that evaluates whether the prerequisites and bundled children deployments still have to be undeployed.

The query determines if the current revision has prerequisites that an other update may reference for an explicit action to that same target group.

In this case, not all of the tbDeployment columns used in that query are indexed.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Table SQL Content TargetGroupID

Keywords: kbtshoot kbqfe kbpubtypekc kbhotfixserver KB910847

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