Microsoft KB Archive/132062

= AOL Download Fails Over Dial-Up Networking TCP/IP Connection =

Article ID: 132062

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

-



This article was previously published under Q132062



SYMPTOMS
When you are using the America Online software configured to use a Transmission Control Protocol/Internet Protocol (TCP/IP) Winsock connection instead of a modem connection, you receive the following error message when you try to download a file from America Online over a Dial-Up Networking TCP/IP Point-to-Point Protocol (PPP) Internet connection:

(TCP/IP) Lost Connection

This error message usually occurs when the download is approximately 50 percent finished. After the error message occurs, the file transfer is halted and you are disconnected from America Online.



RESOLUTION
Upgrade your America Online software to version 2.5 or later. For information about obtaining this software upgrade, please contact America Online Technical Support.



MORE INFORMATION
Configuring the America Online software to use a TCP/IP Winsock connection instead of a modem connection allows you to use an existing Dial-Up Networking TCP/IP Internet connection to connect to America Online.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kbappcompatibility kberrmsg kbprb KB132062

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.