Microsoft KB Archive/326045

= Distribution Manager Does Not Correctly Discover Package Size =

Article ID: 326045

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 3
 * Microsoft Systems Management Server 2.0 Service Pack 4

-



This article was previously published under Q326045



SYMPTOMS
After you change the standard &quot;Location of stored packages&quot; property to a specific drive letter, Systems Management Server (SMS) Distribution Manager does not correctly discover the package size. The package size has a value of 1 kilobyte (KB).

This is an excerpt from the Distmgr.log file:

Start adding package SR30002F...

Package SR30002F uses the compressed copy of the source directory.

Package SR30002F doesn't have a compressed copy of the source directory, starting the compression.

The size of package SR30002F is 1 KBytes

...

The compressed size of package SR30002F is 19821 KBytes

Run the following query, and then check the SourceSize and SourceCompSize values for the package:

select PkgID, SourceSize, SourceCompSize from SMSPackages

  PkgID    SourceSize  SourceCompSize --- --   SR30002F 1           19821 The same values appear in the Package status node in the SMS Administrator console.



CAUSE
When you specify a value for the &quot;Location of stored packages&quot; property, Distribution Manager does not compute the source file size, but instead uses the default value of 1 KB.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SMS service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix for SMS 2.0 Service Pack 3 (SP3) has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name     Platform --  02-Mar-2001  02:00  2.0.1493.3260  811,792  Baseutil.dll  Alpha 02-Mar-2001 03:25  2.0.1493.3277  360,720  Distmgr.dll   Alpha 02-Mar-2001 02:00  2.0.1493.3260  527,808  Baseutil.dll  X86 02-Mar-2001 03:25  2.0.1493.3277  231,312  Distmgr.dll   X86

How to Install the Hotfix
Apply this fix on all of the sites in the SMS hierarchy. To install the fix, use one of the following methods.

How to Use the Hotfix Installer
NOTE: You can use this method only on Intel-based computers.
 * 1) Copy the hotfix folder structure to a local folder on your site server or to a share on your network. The I386 and Alpha subfolders are required; you must also download them from the Microsoft FTP site. It is important to keep the folder structure intact. The Q327344.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
 * 2) Log on to your site server by using an account with administrator permissions.
 * 3) On the site server, quit the SMS Administrator console.
 * 4) Run the Q326045.exe file and the follow the instructions in the wizard. The Systems Management Server services are stopped and restarted as part of the installation process.

How to Manually Install the Hotfix

 * 1) Copy the update program file (Q326045.exe) and platform folders to a new folder. The folder structure must be arranged so that the program file is located one folder &quot;above&quot; the platform folders.
 * 2) Quit the SMS Administrator console and stop all SMS services in Control Panel. Also stop the Windows Management or Windows Management Instrumentation service. If the SMS_SITE_BACKUP service is running, stop it also.
 * 3) Replace the Baseutil.dll file in the  \Bin\  folder with the version from the hotfix.
 * 4) Replace the Distmgr.dll file in the  \Bin\  folder with the version from the hotfix.
 * 5) Restart all of the SMS services, and restart the Windows Management or Windows Management Instrumentation service.



WORKAROUND
Do not specify a value for the &quot;Location of stored packages&quot; or &quot;Drive on site server&quot; property.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You can change the standard &quot;Location of stored packages&quot; property under the System Management Server\Site Database\Site Code\Site Settings\Component Configuration\Software Distribution branch.

Additional query words: prodsms

Keywords: kbhotfixserver kbqfe kbprb kbqfe kbsms200presp5fix kbsoftwaredist KB326045

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.