Microsoft KB Archive/894788

= A search sometimes returns incorrect results when you use a program that sends NNTP commands to search a newsgroup on your Exchange Server 2003 computer =

Article ID: 894788

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Service Pack 1

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SYMPTOMS
When you use a program that sends Network News Transfer Protocol (NNTP) commands to search a newsgroup on your Microsoft Exchange Server 2003 computer, sometimes the search for articles returns incorrect results. For example, the search may return a different article than you expect. Or, the search may return no results at all. This problem occurs even though there are existing articles that meet the search criteria.



CAUSE
This problem occurs because of an issue with the property that is used in the function call that performs the search.



Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To install this hotfix, you must be running Microsoft Exchange Server 2003 Service Pack 1 (SP1).

For more information about where to obtain Exchange Server 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, the following Microsoft Exchange services are automatically stopped, and then restarted during the hotfix installation:
 * Microsoft Exchange Event
 * Microsoft Exchange Information Store

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size     File name ---  26-Mar-2005  00:24  6.5.7232.97   165,376  Exnntp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Exchange Server 2003 Service Pack 2.



MORE INFORMATION
For more information about the terminology that is used for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Additional query words: XCON NNTP

Keywords: kbqfe kbhotfixserver kbexchange2003presp2fix kbfix kbbug KB894788

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