Microsoft KB Archive/173067

= Monitor Job Option Hangs Print Session When Printing to File =

Article ID: 173067

Article Last Modified on 6/29/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q173067





SYMPTOMS
If a print session is configured to print to a file and you have selected the Monitor Job option, the print session stops responding. The only way to end the session is to deactivate the Print Server associated with the print session. This does not occur when printing to a locally attached or network printer.



CAUSE
When the Monitor Job option is selected, the print session waits for notification from the printer before continuing the print job; printing to a file does not provide notification.



STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
With the fix applied, when you select both Print To File and Monitor Job, a message appears stating that Print To File and Monitor Job cannot both be set appears when you exit the Printing tab. This pop-up message also appears when you exit the Transparency/GDI page.

Keywords: kbbug kbfix kbnetwork KB173067

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