Microsoft KB Archive/912229

= You may receive a Stop error when you scan for hardware changes after a snapshot of a LUN is created in Windows Server 2003 =

Article ID: 912229

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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SYMPTOMS
Consider the following scenario:
 * You use the Microsoft SCSIport miniport driver in Microsoft Windows Server 2003 together with a host bus adapter (HBA).
 * The HBA is connected to an Hewlett-Packard (HP) StorageWorks EVA8000 disk array.
 * The EVA8000 disk array is configured to expose one non-grouped Logical Unit Number (LUN) to the host.
 * A snapshot of the LUN is created. The snapshot makes the exposed LUN part of a Logical Unit (LU) group. Therefore, the exposed LUN starts to report the LU group ID in SCSI inquiry page 0x83.
 * On the host, you click Scan for hardware changes in Device Manager to force a rescan.

In this scenario, you may receive a Stop error message on a blue screen. The parameters in the Stop error message vary. However, if Driver Verifier Manager is enabled, you may receive a Stop 0xD6 error message that is similar to either of the following:

Error message 1

STOP 0x000000D6

DRIVER_PAGE_FAULT_BEYOND_END_OF_ALLOCATION

Error message 2

STOP 0x000000D1

DRIVER_IRQL_NOT_LESS_OR_EQUAL

Note The parameter values vary.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 SP1 to install this hotfix.

Note x64-based versions of Windows Server 2003 do not require Windows Server 2003 SP1 to install this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix replaces the 895337 hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, Itanium-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for Windows x64 editions
Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: Winx64 Windowsx64 64bit 64-bit BugCheck Bug Check

Keywords: kberrmsg kbqfe kbexpertiseadvanced kbhotfixserver kbwinserv2003presp2fix KB912229

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