Microsoft KB Archive/891968

= Description of a hotfix that enables Exchange Server 2003 to log an event when a user deletes a public folder =

Article ID: 891968

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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INTRODUCTION
This article describes a hotfix that enables Microsoft Exchange Server 2003 to log an event in the Application log when a user deletes a public folder. To enable Microsoft Exchange Server 2003 to log public folder events, you must perform the following procedure:
 * 1) Apply the hotfix.
 * 2) Set the logging level for public folders to Medium or to Maximum in Diagnostic Logging.

For more information about the latest service pack for Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1 (SP1).

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, Exchange System Attendant and all its dependent services are restarted.

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size       File name --  17-Feb-2005  01:16  6.5.7232.83  3,257,856  Mdbmsg.dll 17-Feb-2005 01:46  6.5.7232.83  5,166,080  Store.exe

Logging level information
After you apply this hotfix, you must set the logging level for public folders to Medium or to Maximum. When you do this, the following event is logged in the Application log when a user deletes a public folder:

Event Type: Information

Event Source: MSExchangeIS Public Store

Event Category: General Event ID: 9682

Description: Folder / with folder ID   was deleted by /o= /ou= /cn= /cn=, user account.

To set the logging level for public folders, follow these steps:
 * 1) Start Exchange System Manager.
 * 2) Expand Servers.
 * 3) Right-click  , and then click Properties.

In this example,   is the name of the server that is hosting your public folders.
 * 1) Click the Diagnostics Logging tab.
 * 2) In the Services pane, expand MsExchangeIS, and then click Public Folders.
 * 3) In the Categories pane, click General.
 * 4) Under Logging Level, click Medium or click Maximum, and then click OK.
 * 5) Quit Exchange System Manager.

