Microsoft KB Archive/319335

= Error Message: Event ID 2510 - The Server Service Was Unable to Map Error Code 1722 =

Article ID: 319335

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q319335



SYMPTOMS
The following event may be repeatedly displayed in the System log of the Event Viewer on your Windows NT Server 4.0-based computer:

Event ID: 2510

Source: SRV

Type: Error

Description: The server service was unable to map error code 1722.

In this scenario, client computers on the network can view shared printers, but they are unable to connect or print to them.



CAUSE
This behavior can occur if the Windows Spooler service is stopped.



RESOLUTION
To resolve this issue, use one of the following methods as appropriate to your situation.

Method 1: Start the Spooler Service
If you have shared printers on the network, or if you do not want the Spooler service disabled, restart the Spooler service. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Services.
 * 3) In the Service list, click Spooler, and then click Startup.
 * 4) Under Startup Type, select Automatic (if it is not already selected), and then click OK.
 * 5) Click Start.
 * 6) Click Close, and then restart the computer.

Method 2: Remove Printer Shares
If you do not want to leave the Spooler service running, remove all printer shares, and then disable the Spooler service. To do this, follow these steps:  Start the Spooler service. To do this, follow these steps:  Click Start, point to Settings, and then click Control Panel. Double-click Services. In the Service list, click Spooler, and then click Startup. Click Close. </li> Click Start, point to Settings, and then click Printers.</li> Right-click the printer that you want, and then click Sharing on the shortcut menu that appears.</li> Click Not Shared, and then click OK.</li> Follow steps 3 and 4 to disable sharing on each shared printer that is listed in the Printers folder.</li> When you are finished removing the printer shares, disable the Spooler service. To do this, follow these steps:  Click Start, point to Settings, and then click Control Panel.</li> Double-click Services.</li> In the Service list, click Spooler, and then click Startup.</li> Under Startup Type, click Disabled, and then click OK.</li> Click Stop, and then click Yes in the confirmation-message dialog box that appears.</li> Click Close.</li></ol> </li> Restart the computer.</li></ol>

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MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

199915 Spoolss.exe Generates Dr.Watson Log

Keywords: kberrmsg kbprb ocsso KB319335

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