Microsoft KB Archive/138288

= OFF95: Getting Results Icon Is Displayed as a Question Mark =

Article ID: 138288

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft DreamWorks Interactive Small Soldiers: Squad Commander
 * Microsoft Office 95 Standard Edition

-



This article was previously published under Q138288





SYMPTOMS
When you perform a workstation installation of the above mentioned products to a computer running a shared installation of Windows 95, the Getting Results icon on the Office Shortcut Bar is displayed with a Question mark icon.



CAUSE
This problem occurs because the shortcut that the icon refers to looks for the Windows Help engine in your local Windows directory rather than on the shared Windows 95 location on the server.



WORKAROUND
To work around this problem, modify the shortcut for the Getting Results icon.

In the sample provided below: Shared Windows 95 is accessible at the location \\servername\windows; an administrative installation of Microsoft Office 7.0 is accessible at \\servername\office95; and the local Windows folder is c:\windows.

 Use the right mouse button to click the Getting Results Icon, and click Properties.  Click the Shortcut tab, and change the Target line from      c:\windows\winhlp32.exe -i front results.hlp to:      \\servername\windows\winhlp32.exe -i front \\servername\office95\cdonline\results.hlp  Click OK.

The icon should be displayed as a Help icon. When you click the icon, Getting Results Help should be started as expected.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 7.00 OSB

Keywords: KB138288

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.