Microsoft KB Archive/287529

= Error Message &quot;Error 29280: Failed to Add User to Group&quot; Occurs When You Run Setup =

Article ID: 287529

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q287529



SYMPTOMS
When you attempt to run Setup for Microsoft Mobile Information Server, Setup may fail, and you may receive the following error message:

Error 29280: Failed to add user to group

In addition, the Setup log may report the following entries:

Error occurred.

Cause: Failed to get the local machine DN.

Error no. 0X800706ba Error message: The RPC Server is unavailable.

-and-

Message ID 29280: Params: 0X800706ba, The RPC Server is unavailable.



CAUSE
This error message can occur if the Mobile Information Server computer does not have a valid A resource record in the Windows 2000 DNS database that is used for the domain that this server is a member of. Setup looks for the server name in DNS.



RESOLUTION
To resolve this issue, use either of the following methods:  Manually add an A resource record. Include the hostname and Internet protocol (IP) address of the Mobile Information Server computer.

-or-

 Correct any preexisting issues with DNS dynamic update protocol.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: wireless mis xmis mmis

Keywords: kbbug kbnofix KB287529

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