Microsoft KB Archive/328138

= Support WebCast: Microsoft Internet Information Services: Debugging Web Applications =

Article ID: 328138

Article Last Modified on 8/4/2004

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APPLIES TO


 * Microsoft Internet Information Server 4.0
 * Microsoft Internet Information Services 5.0

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This article was previously published under Q328138





Session Summary
This WebCast will present the recommended steps to debug an error that is specific to Web server components. The participants can expect to take away enough basic knowledge to use the Debugging Tools for Windows tool suite, which includes Autodump+ and the WinDbg debugging tool. Correct use of these tools may speed up the resolution of straightforward issues if the Web administrator is prepared in advance to provide Microsoft IIS Support Professionals with the log files and the dump files that they must have to identify why a Web server stops responding (hangs) or fails (crashes). Additionally, the definitions of &quot;hang&quot; and &quot;crash&quot; will be discussed.

This is a Level 200 session that was recorded September 3, 2002 and presented by September 3, 2002. Chad Sheffield, MCSE, has supported IIS for four years. Chad is an IIS Technical Lead with Microsoft Product Support Services.

Viewing the Presentation
To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/wc090302/manifest.xml'); View this Support Webcast] (Length: 1 hour 35 minutes)



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Additional Resources
Download presentation wc090302. This is a 565-KB Microsoft PowerPoint (.ppt) file.

If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

Read the transcript from this Support WebCast

[mailto:?subject=Support%20WebCast:%20Microsoft%20Internet%20Information%20Services:%20Debugging%20Web%20Applications&body=Take%20a%20look%20at%20this%20Microsoft%20Support%20WebCast%20about%20Microsoft%20Internet%20Information%20Services:%20Debugging%20Web%20Applications%20(September%203,%202002).%20More%20information%20about%20this%20WebCast%20is%20available%20at%20http://support.microsoft.com/WebCasts. Tell a friend about this Support WebCast]

Supplemental reading:
 * Q286350 HOWTO: Use Autodump+ to Troubleshoot &quot;Hangs&quot; and &quot;Crashes&quot;
 * Q281335 How to Isolate DLL into a Separate Process Using Component Srvcs Product/s - IIS
 * Obtaining Debug Symbols
 * WinDBG Help File

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Keywords: kbinfo kbdownload kbtshoot kbwebcastsupport KB328138

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