Microsoft KB Archive/256360

= XWEB: HTTP/1.0 500 Internal Server Error Appears When You Rename a Public Folder in Outlook Web Access =

PSS ID Number: 256360

Article Last Modified on 6/5/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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This article was previously published under Q256360





SYMPTOMS
If you access Exchange 2000 Outlook Web Access (OWA) with Microsoft Internet Explorer 4.x or Netscape Navigator, you may receive the following Web page error message when you rename a public folder:

HTTP/1.0 500 Internal Server Error

Although you receive the error message, you are able to successfully rename the public folder.



CAUSE
This error occurs when you double-click the Rename button or when you press ENTER twice in succession while the Rename Folder dialog box is open.



WORKAROUND
To work around this problem, use Microsoft Internet Explorer 5.0.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION
To rename a public folder in Exchange 2000 Outlook Web Access, please use the appropriate steps:

Internet Explorer 4.x or Netscape Navigator

 * 1) Log on to OWA.
 * 2) Click Public Folders on the toolbar.
 * 3) Click the box to the left of the public folder that you want to rename.
 * 4) Click the Rename toolbar button.
 * 5) Enter the new name for the folder in the New Name box in the Rename Folder dialog box.
 * 6) Click Rename or press ENTER on the keyboard.

Internet Explorer 5.0

 * 1) Log on to OWA.
 * 2) Click the Folders tab.
 * 3) Click the plus sign next to Public Folders to expand it.
 * 4) Right-click the public folder you want to rename, and then click Rename.
 * 5) Type the new name for the folder in the Explorer User Prompt dialog box.
 * 6) Click OK.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbpending KB256360

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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