Microsoft KB Archive/893243

= You may receive an unrestricted temporary profile when you log on to a Windows XP-based client computer without a network connection to the domain =

Article ID: 893243

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When you log on to a Microsoft Windows XP-based client computer without a network connection to the domain, you may be logged on with cached credentials and you may receive an unrestricted temporary profile. This problem only occurs if you have an existing account and if the computer has been restarted since the last time that you logged on.



CAUSE
This problem occurs because the mandatory profiles are deleted on a Windows XP-based client computer when the computer is restarted.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement
You may be prompted to restart the computer.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, 32-bit versions, with Service Pack 1
  Date         Time   Version           Size  File name 28-Jan-2005 22:46  5.1.2600.1621  688,640  Userenv.dll 01-Dec-2004 14:46  5.1.2600.1612  594,432  Xpsp2res.dll

Windows XP, 32-bit versions, with Service Pack 2
  Date         Time   Version           Size  File name ---  28-Jan-2005  22:38  5.1.2600.2604  723,456  Userenv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxpsp2fix kbfix kbbug kbpubtypekc kbhotfixserver kbqfe KB893243

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