Microsoft KB Archive/814436

= OL2002: CyberWarner Stops Outlook 2002 Setup =

Article ID: 814436

Article Last Modified on 1/7/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-





SYMPTOMS
When you try to install Outlook 2002, you may receive the following error message:

Fatal Exception 0E has occurred @ 0028:c15a6a7e in VXD GFVXD (01)+0000CCC9E. The current application will be terminated.



CAUSE
This issue may occur if CyberWarner is installed and running on your computer when you try to install Outlook 2002.



RESOLUTION
To resolve this issue, use one of the following methods.

Remove CyberWarner from the StartUp Folder

 * 1) Restart your computer.
 * 2) Right-click Start, and then click Explore to start Windows Explorer.
 * 3) In the Folders pane, expand the Windows folder.
 * 4) In the Windows folder, expand the Start Menu folder, and then double-click StartUp.
 * 5) Right-click CyberWarner, and then click Delete.

Note This removes CyberWarner from the StartUp folder so CyberWarner no longer runs automatically when you start your computer.
 * 1) Install Outlook 2002.

Disable CyberWarner

 * 1) Restart your computer.
 * 2) Right-click the CyberWarner icon on the right side of the taskbar, and then click Disable.
 * 3) Install Outlook 2002. After your computer restarts, CyberWarner automatically starts again.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb kb3rdparty KB814436

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.