Microsoft KB Archive/191132

= CG4: Clip Gallery Hangs When Importing Multiple CGM Files =

Article ID: 191132

Article Last Modified on 9/11/2002

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APPLIES TO


 * Microsoft Clip Gallery 4.0

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This article was previously published under Q191132



SYMPTOMS
When you attempt to import multiple Computer Graphics Metafile (CGM) files in Microsoft Clip Gallery, Clip Gallery may stop responding (hang).



CAUSE
The CGM import filter (Cgmimp32.flt) that ships with Microsoft Publisher 97 or Microsoft Publisher 98 does not support importing multiple CGM files.



WORKAROUND
NOTE: If you do not have Microsoft Office 97 installed, import each CGM file individually.

If you have Microsoft Office 97 installed on your computer, you can install the CGM import filter from the Office compact disc. This version of the CGM import filter supports importing multiple CGM files in Clip Gallery. To install this filter, follow these steps:


 * 1) On the Windows Start menu, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In the list of installed programs, click either "Microsoft Office 97, Professional Edition" or "Microsoft Office 97, Standard Edition." Click Add/Remove.
 * 4) In the Maintenance Mode dialog box, click Add/Remove.
 * 5) Click Converters And Filters and then click Change Option.
 * 6) Click Graphics Filters and then click Change Option.
 * 7) Click to select Computer Graphics Metafile Import and then click OK.
 * 8) Click OK again. Click Continue and follow the instructions on your screen.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: ppt97 pub98 pub97 97 98 1.0 filter error hang hangs hanging stops responding freeze cg4 cg cag4 cag clip gallery artgallery

Keywords: kbbug kbfix KB191132

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