Microsoft KB Archive/319727

= OL2000: Files That Are Generated in RTF Display Attachments as Blank Icons =

Article ID: 319727

Article Last Modified on 10/2/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q319727



SYMPTOMS
E-mail messages that are saved in Rich Text Format (RTF) may show attachments as a blank icon. This problem only occurs if both Outlook and Microsoft Word are running.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The German-language version of this fix should have the following file attributes or later:   Date          Time    Size        File name ---  15-Dec-2000   15:06   8,039,424   Outlook_admin.msp 15-Dec-2000  14:56   2,759,680   Outlook.msp After the fix is installed, the following files will have the listed attributes or later:  Date           Time   Version        Size        File name 15-Dec-2000  14:56   1.0.3.27         43,520   Bjablr32.dll 15-Dec-2000  14:56   3.2.0.26         49,152   Bjlog32.dll 15-Dec-2000  14:56   1.0.3.27         95,232   Bjsrch32.dll 15-Dec-2000  14:56   5.5.2652.65     722,704   Cdo.dll 15-Dec-2000  14:56   9.0.4506        122,931   Contab32.dll 15-Dec-2000  14:56   1.0.3.27        183,808   Emablt32.dll 15-Dec-2000  14:56   5.5.3142.0      154,112   Emsabp32.dll 15-Dec-2000  14:56   5.5.3144.0      602,384   Emsmdb32.dll 15-Dec-2000  14:56   5.5.3141.0      135,440   Emsui32.dll 15-Dec-2000  14:56   9.0.4201         86,067   Envelope.dll 15-Dec-2000  14:56   5.5.3147.0      553,232   Exsec32.dll 15-Dec-2000  14:56   9.0.3508        192,561   Mimedir.dll 15-Dec-2000  14:56   5.5.3145.0      631,296   Msmapi32.dll 15-Dec-2000  14:56   5.5.3138.0      528,656   Mspst32.dll 15-Dec-2000  14:56   9.0             196,661   Oladd.fae 15-Dec-2000  14:56   N/A             767,540   Olexchng.aw   15-Dec-2000   14:56   N/A              32,272   Olsec9.chm 15-Dec-2000  14:56   N/A             191,723   Olxchng9.chm 15-Dec-2000  14:56   5.5.3134.0      462,336   Omi9.dll_0001 15-Dec-2000  14:56   5.5.3134.0      552,448   Omint.dll_0001 15-Dec-2000  14:56   N/A             112,128   Out2ksec.mst 15-Dec-2000  14:56   8.30.3145.0     798,992   Outex.dll 15-Dec-2000  14:56   N/A           1,826,670   Outlhlp.aw_0001 15-Dec-2000  14:56   9.0.4813      5,328,946   Outllib.dll 15-Dec-2000  14:56   9.0.4813      1,761,330   Outllibr.dll 15-Dec-2000  14:56   9.0             372,787   Pstprx32.dll_0002 15-Dec-2000  14:56   9.0.4307         73,772   Rm.dll 15-Dec-2000  14:56   9.0.4201         65,586   Sendto9.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kbbug kbfix kboffice2000sp3fix kboffice2000presp3fix KB319727

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