Microsoft KB Archive/188106

= "An error occurred while Windows was working with the Control Panel file ...\SYSTEM\JOY.CPL" error message when you double-click the Game Controllers tool in Control Panel in Windows 98 or in Windows 95 =

Article ID: 188106

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q188106



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you double-click the Game Controllers tool in Control Panel, you may experience one of the following symptoms:

 The Game Controllers dialog box may open and then immediately close. You may receive the following error message:

An error occurred while Windows was working with the Control Panel file ...\SYSTEM\JOY.CPL





CAUSE
This behavior can occur if the Dinput.dll file is missing or damaged.



RESOLUTION
To resolve this issue, use the appropriate method:

Windows 95
 If it exists, rename the Dinput.dll file located in the Windows\System folder.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic. Reinstall DirectX 6.0 or later.

For information about how to obtain DirectX 6.0, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 179113

TITLE : How to Download and Install DirectX

</ol>

Windows 98
<ol> If it exists, rename the Dinput.dll file located in the Windows\System folder.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.</li> Extract a new copy of the Dinput.dll file from your original Windows 98 CD-ROM into the Windows\System folder.

For information about using the Extract tool, type extract at a command prompt, or see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 129605

TITLE : How to Extract Original Compressed Windows Files

</li></ol>

Additional query words: HWGAME joystick disappear flash appear corrupt

Keywords: kberrmsg kbprb KB188106

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