Microsoft KB Archive/134554

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cc: Mobile Hangs After Editing Modem Information

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Q134554

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you are running Lotus cc:Mobile, the program stops responding (hangs) after you edit the information about your modem in the Edit Default Communications Method dialog box.

CAUSE
Lotus cc:Mobile uses Notepad to edit the modem information. Once Notepad starts, cc:Mobile waits for it to close before continuing. Because the version of Notepad included with Windows 95 is a 32-bit program, and 16-bit and 32-bit programs behave differently, cc:Mobile never gets notified that Notepad has closed.

RESOLUTION
Contact Lotus Technical Support for information about manually editing the file for cc:Mobile.

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Technology : kbWin95search kbWin95