Microsoft KB Archive/191287

Money: Err Msg: Money Cannot Locate C:…

PSS ID Number: Q191287 Article last modified on 08-22-1998

WINDOWS:98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 == Microsoft Money 98 == 

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the “Restoring the Registry” Help topic in Regedit.exe or the “Restoring a Registry Key” Help topic in Regedt32.exe.

= SYMPTOMS =

After you install Microsoft Money 99 or Money 98, you may receive the following error message the first time you attempt to start Money:

Money cannot locate ‘c:’ or cannot open it, possibly because it is a read-only file. You can change the read-only attribute in the Windows Explorer. If you have chosen the correct file and it cannot be accessed, you will need to open your most recent backup file.

If the file is being used by another application, close it in the other application and try again.

When you click OK you receive the following message:

To start Money, you must have a valid Money file open. What would you like to do?

Open/work with an existing Money or Quicken file. Create a new file Restore a backup file NOTE: The last option is not available.

= CAUSE =

This behavior can occur if Quicken is installed on your computer. Money Setup attempts to convert your Quicken file the first time you start Microsoft Money.

= RESOLUTION =

To resolve this issue, use the following methods in the order listed:

Open/Work with an Existing Money or Quicken File
  In the dialog box described in the SYMPTOMS section, click “Open/work with an existing Money or Quicken file,” and then click Next.   In the Open dialog box, navigate to your file, click to select it, and then click Open. If you cannot find the file, follow these steps to create a new file:   Click New.   In the File Name box, type a name for the file, and then click OK.  </li></ol>

Money opens the file.

Create a New File

 * 1) In the dialog box described in the SYMPTOMS section, click Create A New File, and then click Next.
 * 2) In the File Name box, type a name for the file, and then click OK.

Money creates the new file.

Find and Open an Existing Money Data File
<ol style="list-style-type: decimal;">  Click Start, point to Find, and then click Files Or Folders. </li>  In the Named field, type &quot;*.mny&quot; (without quotation marks). </li>  In the Look In box, click Local Hard Drives or the hard disk on which Money is installed. </li>  Verify that the Include Subfolders check box is selected. </li>  Click Find Now. </li>  In the list of found files, double-click a *.mny file to start Money and open that file. </li>  On the File menu, click New. </li>  In the File Name box, type a name for the file, and then click OK. </li>  When you receive the following prompt, click Don’t Back Up: Would you like to make a backup of your Money file on a floppy disk? You have not backed up to a floppy disk. </li></ol>

Money creates the new file.

Edit the Current File Registry Entry
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall you operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the “Changing Keys And Values” Help topic in Registry Editor (Regedit.exe) or the “Add and Delete Information in the Registry” and “Edit Registry Data” Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

If you are using Money 98, use Registry Editor to clear the Current File value setting in the following registry key:

HKEY_CURRENT_USER\6.0

If you are using Money 99, use Registry Editor to clear the Current File value setting in the following registry key:

HKEY_CURRENT_USER\7.0

When you start Microsoft Money, you are prompted to open or create a new Money file.

= MORE INFORMATION =

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

For more information about backing up your files in Windows, refer to the “To backup your files” topic in Windows 98 online help or “Using backup to back up your files” topic in Windows 95 online help.

= Additional query words: w_money 6.0 hat w_money 7.0 =

Keywords : kb3rdparty kbdta kbconversion Version : WINDOWS:98,99 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.