Microsoft KB Archive/249247

= OFF97: SR-2 Patch Does Not Update Localized Version of Office 97 SR-1 =

Article ID: 249247

Article Last Modified on 10/24/2006

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APPLIES TO


 * Microsoft Office 97 Service Pack 1

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This article was previously published under Q249247



NOTE: The information in this article applies to the Brazilian, Danish, Dutch, Finnish, French, Portuguese, Norwegian, Swedish, and Spanish version%3 of Office 97.



SYMPTOMS
When you apply the Office 97 SR-2 patch, Sr2bof97.exe, to Microsoft Office 97 Service Release 1 (SR-1), Microsoft Excel, Microsoft Word, and Microsoft PowerPoint are not updated.



CAUSE
This problem occurs when the following conditions are both true:


 * You are using one of the following localized versions of Microsoft Office:
 * Brazilian
 * Danish
 * Dutch
 * Finnish
 * French
 * Portuguese (Portugal)
 * Norwegian
 * Swedish
 * Spanish
 * Every program was installed in a separate folder. For example, Microsoft Excel was installed in C:\Program Files\Microsoft Office\Excel instead of the default C:\Program Files\Microsoft Office\Office.



RESOLUTION
A new version of the Sr2bof97.exe file is available in the following location for the languages listed in the "Cause" section of this article:

http://office.microsoft.com/en-us/assistance/HA010449981033.aspx

The updated Sr2bof97.exe file will have the following file attributes or later:   Language    Date          Size       File name --  Brazilian   12/19/1999    22949008   Sr2bof97.exe Danish     12/19/1999    22985376   Sr2bof97.exe Dutch      12/19/1999    23575184   Sr2bof97.exe Finnish    12/19/1999    22961296   Sr2bof97.exe French     12/19/1999    23398032   Sr2bof97.exe Portuguese 12/20/1999    22961312   Sr2bof97.exe Norwegian  12/20/1999    22969480   Sr2bof97.exe Swedish    12/20/1999    24018576   Sr2bof97.exe Spanish    12/20/1999    23974032   Sr2bof97.exe NOTE: In the file attributes listed earlier Portuguese refers to Portuguese (Portugal).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: office97 off97 sr2 problem of97 wd97 ppt97 xl97 ol97 acc97

Keywords: kbdownload kbbug kbfix kbqfe KB249247

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