Microsoft KB Archive/244824

= XADM: Personal Distribution Lists Missing After Running MBClean =

Article ID: 244824

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2

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This article was previously published under Q244824



SYMPTOMS
After the Mailbox Cleanup Agent (MBClean) utility finishes running, personal distribution lists (created by using Outlook 2000 clients) are missing.



CAUSE
The MBClean utility was not designed to recognize personal distribution lists as special items.



RESOLUTION
Install Exchange Server version 5.5 Service Pack 3 (SP3) and Mailbox Manager (included with SP3). By using Mailbox Manager, you can specify the folders that are not to be scanned. If the Contacts folder is not scanned, personal distribution lists that are stored there are not deleted.



MORE INFORMATION
After you upgrade to Outlook 2000, clients can create personal distribution lists in the Contacts folder on the server. This feature was not available before Outlook 2000, and was not taken into account when the MBClean utility was created. If the MBClean utility version 1.93 or earlier is run on a server that contains these distribution lists, it removes them, based on the policies that are in place for other mail messages. The MBClean utility version 1.93 or earlier ignores other special items, such as Contacts, Calendar Events, and Tasks, but does not ignore personal distribution lists.

Keywords: kbprb KB244824

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