Microsoft KB Archive/261409

= The Decoder Card Is Not Detected by Windows Me DVD Player =

Article ID: 261409

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261409



SYMPTOMS
When you attempt to use the Microsoft Windows Millennium Edition (Me) DVD Player, you may receive the following error message:

To use the DVD player, you need to install either a software DVD decoder, or a hardware DVD decoder. For more information, click Help.



CAUSE
This behavior can occur if you use either a Sigma Designs Hollywood Plus DVD Decoder or a Creative Labs Dxr3 Decoder card.



RESOLUTION
To resolve this behavior, contact the manufacturer of your decoder card for any device driver updates, at the following Web sites:

The Creative Labs Web site:

http://www.creative.com

The Sigma Designs Web site:

http://www.sigmadesigns.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The current device drivers for the preceding decoder cards are not compatible with the Windows DVD Me Player.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB261409

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