Microsoft KB Archive/280116

= &quot;This program has performed an illegal operation and will be shut down&quot; error message when you crop an image in Photo Editor =

Article ID: 280116

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office 2000 Standard Edition, when used with:
 * Microsoft Windows Millennium Edition
 * Microsoft Photo Editor 3.01

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This article was previously published under Q280116



NOTE: The information in this article applies to the Japanese version%3 of Microsoft Office 2000.



SYMPTOMS
In Photo Editor, when you crop a small area of an image, you receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.



CAUSE
This problem occurs when all of the following conditions are true:
 * Photo Editor is installed on Microsoft Windows Millennium Edition (Me).
 * A printer or the Adobe PDF writer is installed on your computer.
 * CM is selected as the measurement unit in Photo Editor.
 * You select a very small area of an image to crop.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The Japanese version of this fix should have the following file attributes or later:

  Date        Time    Version     Size       File name           Platform ---  05/04/2000  04:53P  0.0.0.0000      3,059  Readme.txt          x86 12/15/2000 12:04A  0.0.0.0000  4,588,692  OFF9MISC_Admin.msp  x86 12/14/2000 09:19P  0.0.0.0000  2,380,816  OFF9MISC.msp        x86 After the hotfix is installed, the following files will have the listed attributes or later:   Date        Time    Version     Size       File name           Platform ---  06/27/2000  01:17P  1.1.0.4130     49,152  Chapi3t1.dll        x86 06/08/2000 02:14A  9.1.0.4207  1,843,246  Graph9.exe          x86 05/05/2000 03:22P  9.0.0.4105    561,209  Msonsext.dll        x86 08/30/2000 04:25P  9.0.0.4430  1,089,536  Msqry32.exe         x86 09/06/2000 12:49P  9.0.0.4309  3,076,141  Ocp.dll             x86 12/07/2000 08:33P  3.0.1.2       777,728  Photoed.exe         x86



WORKAROUND
To work around this problem, use inches or pixels as the unit of measurement, instead of centimeters.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Additional query words: o2k photoeditor printer crash errmsg photoed

Keywords: kbgraphic kberrmsg kbbug kbfix kboffice2000sp3fix KB280116

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