Microsoft KB Archive/148212

Macintosh Road Atlas: Blank Pages Print with HP 800 Series

PSS ID Number: Q148212 Article last modified on 01-24-1997

2.01 2.02 2.04

MACINTOSH

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========================================================= 2.01 2.02 2.04 MACINTOSH kb3rdparty kbprint kbgraphic kbprb kbtshoot

= SYMPTOMS =

When you print an Automap map to an Hewlett-Packard (HP) DeskJet 800 Series printer, blank pages may print instead of the map image.

= CAUSE =

The HP 800 Series printers do not have sufficient random access memory (RAM) to buffer the incoming data.

Automap spools the entire image to the printer. Because the printer is unable to buffer the complex map data, blank pages print.

= WORKAROUND =

To print the maps, do one of the following:

Method 1
Increase the amount of memory allocated to Automap.

Method 2
Copy the map and then paste it into a word processing program.

Method 1

 * 1) Close Automap.
 * 2) Click the Automap icon one time.
 * 3) On the File menu, click Get Info.
 * 4) In the Memory Requirements dialog box, change the Minimum Size setting to 3096, and the Preferred Size setting to 4128.
 * 5) Close the Get Info window, and then start Automap.

Method 2
To print a detailed map, copy the image, and then paste the image into a word processing program that supports graphic images.

Print the document from the word processing program.

NOTE: When you print from a word processor, output is sent to the printer in smaller blocks.

= MORE INFORMATION =

The HP DeskJet 800 Series printer is manufactured with 1 MB of RAM. You cannot upgrade the amount of RAM.

The third-party product discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

KBCategory: kb3rdparty kbprint kbgraphic kbprb kbtshoot KBSubcategory: macmm

Additional reference words: 2.01 2.02 2.04 auto auto-map automap reference kbmm multimedia multi-media mult media map empty nothing blanks Personal Laser Writer 300 ====================================================================== Keywords : macmm Version : 2.01 2.02 2.04 Platform : MACINTOSH ============================================================================= Copyright Microsoft Corporation 1997.