Microsoft KB Archive/927752

= FIX: Error message when you try to use Document Explorer 2005 in Visual Studio 2005 to obtain online Help from MSDN Library: &quot;The request failed with Http Status 407. Proxy authentication required&quot; =

Article ID: 927752

Article Last Modified on 7/5/2007

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APPLIES TO


 * Microsoft Visual Studio 2005 Team Edition for Software Architects
 * Microsoft Visual Studio 2005 Team Edition for Software Developers
 * Microsoft Visual Studio 2005 Team Edition for Software Testers
 * Microsoft Visual Studio 2005 Standard Edition
 * Microsoft Visual Studio 2005 Professional Edition
 * Microsoft Visual Studio 2005 Express Edition

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SYMPTOMS
When you try to use Document Explorer 2005 in Microsoft Visual Studio 2005 to obtain online Help from MSDN Library, you may receive the following error message:

The request failed with Http Status 407. Proxy authentication required



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Visual Studio 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

929697 How to obtain the latest Visual Studio 2005 service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Visual Studio 2005 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Document Explorer 2005 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Visual Studio 2005 Service Pack 1.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbpubtypekc KB927752

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