Microsoft KB Archive/167148

= OL97: Removal of IMEP Deletes Original Account Information =

Article ID: 167148

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Outlook 97 Standard Edition

-



This article was previously published under Q167148



SYMPTOMS
When the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP) is installed over a working Internet Mail service, its removal removes the original Internet Mail account properties from the profile.



CAUSE
When installed, IMEP updates the original Internet Mail account properties. Upon its removal, it deletes them since it cannot restore them to their original values.



RESOLUTION
Make note of the Internet Mail account properties before removing the IMEP And manually re-enter them after removing the IMEP.



STATUS
Microsoft has confirmed this to be a problem in the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP). We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbpatch KB167148

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.