Microsoft KB Archive/296346

= You Cannot Open Help for an Item in the Print Dialog Box =

Article ID: 296346

Article Last Modified on 3/1/2007

-

APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q296346





SYMPTOMS
When you attempt to open Help for an item in the Print dialog box, the Help window does not open for that item, or the Print dialog box closes.



CAUSE
This problem occurs in the following situations:
 * You attempt to open Help for an item in the Find dialog box. For example, you right-click an item, and then you click What's this.
 * You right-click the information that appears in the Help window, and then you click Print Topic.
 * You attempt to open Help for an item in the Print dialog box. For example, you right-click an item, and then you click What's this.



WORKAROUND
To work around this problem, and to open Help for an item in the Print dialog box:
 * 1) In the Print dialog box, click Cancel.
 * 2) Click anywhere in the Help window to close it.
 * 3) Close the Find dialog box.
 * 4) On the File menu, click Print.
 * 5) In the Print dialog box, right-click any item, and then click What's this.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprint kbprb kbpending KB296346

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.