Microsoft KB Archive/290616

= License Logging Service Is Not Running on the Target Computer =

Article ID: 290616

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q290616



SYMPTOMS
When you attempt to install licenses by using the Microsoft Management Console (MMC) License Logging Service (LLS) snap-in, you may receive the following error message:

The License Logging Service is not running on the target machine, or the target machine is not accessible.

When you open Event Manager, you may also notice the following error event:

Error 900: Server License Logging Service stopped!



CAUSE
This behavior occurs because you did not configure the licensing computer correctly; you have the incorrect server listed as the licensing server.

NOTE: In MMC, LLS may appear to be running, however, when you attempt to cycle the service from a command prompt, you receive the following error message:

Error 1060: The specified service does not exist as an installed service.



RESOLUTION
To resolve this behavior:
 * 1) Start Active Directory Sites and Services, expand the Sites folder, click Default, click First, and then click Site-Name.
 * 2) Right-click Licensing Site Settings, and then click Properties.
 * 3) Change the licensing computer to the primary domain controller (PDC) Emulator in the current domain.

NOTE: The PDC Emulator should be the license server.
 * 1) Restart the computer to start the appropriate services, and then install the licenses.



MORE INFORMATION
Two methods for cycling the LLS:

From a Command Prompt
Type the two following commands:

net stop &quot;license logging service&quot;

net start &quot;license logging service&quot;

From the Services Snap-In
Locate LLS, right-click the service, and then click Restart.

For additional information about LLS, click the article number below to view the article in the Microsoft Knowledge Base:

273475 Licensing in Windows 2000 and Differences with Windows NT 4.0

Keywords: kberrmsg kblicensing kbprb KB290616

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