Microsoft KB Archive/143015

= PPT7: Text Printed Incorrectly on HP DeskJet 500 =

Article ID: 143015

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft PowerPoint 95 Standard Edition

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This article was previously published under Q143015



SYMPTOMS
When you print a PowerPoint presentation to a Hewlett-Packard (HP) DeskJet 500 printer, the text on your slides may be printed as squares or symbols, or it may not be printed at all.



CAUSE
This can be caused by PowerPoint failing to recognize the HP DeskJet 500 printer when it is set as the default printer in Windows 95.



RESOLUTION
If you print your presentation again, the text should be printed correctly because the second time you print the presentation, PowerPoint will recognize the printer and will adjust the HP DeskJet 500 printer settings.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

For additional information, pleae see the following article in the Microsoft Knowledge Base:

139304 PPT: Unexpected Font Substitution Caused by Certain Printer Drivers

Additional query words: 7.00 garbage font true type driver junk

Keywords: kbprint kbprb KB143015

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