Microsoft KB Archive/920742

= FIX: Event ID: 5649 occurs when you use the BizTalk Server Accelerator for RosettaNet 2.0 to send RNIF 1.1 documents to a second server =

Article ID: 920742

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Accelerator for RosettaNet 2.0 Enterprise Edition

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SYMPTOMS
Consider the following scenario. You use the Microsoft BizTalk Server Accelerator for RosettaNet 2.0 to send RosettaNet Implementation Framework (RNIF) 1.1 documents to a second server that is running Microsoft BizTalk Server. The second server uses the Microsoft BizTalk Server Accelerator for RosettaNet 3.3 to receive the documents. When the second server receives an RNIF 1.1 document, the server sends an acknowledgement signal to the server that is using the BizTalk Server Accelerator for RosettaNet 2.0.

In this scenario, the acknowledgement message may not be processed as expected by the BizTalk Server Accelerator for RosettaNet 2.0. You may receive an error message that resembles the following in the Application log in Event Viewer:

Event Type: Error

Event Source: RN Accelerator

Event Category: BizTalk Accelerator for RosettaNet

Event ID: 5649

Description: BizTalk Accelerator for RosettaNet failed to locate a running schedule corresponding to the inbound signal.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This issue occurs because the BizTalk Server Accelerator for RosettaNet 3.3 inserts a new GUID value in the      element of the signal message. Because the      element of the signal message does not contain the original value, the BizTalk Server Accelerator for RosettaNet 2.0 may not process the signal message as expected.

