Microsoft KB Archive/101506

= HP DeskJet 550C Prints Envelopes Upside-Down =

Article ID: 101506

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q101506



SYMPTOMS
An attempt to print envelopes with a Hewlett-Packard (HP) DeskJet 550C printer prints envelopes upside-down relative to the diagram on the printer.



CAUSE
This is a limitation in the information the Windows NT printer driver users to characterize the printer.



RESOLUTION
Insert envelopes upside-down relative to the diagram on the printer.



STATUS
Microsoft has confirmed this to be a limitation of the HP DeskJet 550C driver provided with Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: wfw wfwg prodnt

Keywords: kbprint KB101506

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