Microsoft KB Archive/327045

= PPT2002: The French Version of PowerPoint Stops Responding When You Type the Letter &quot;G&quot; in the Word &quot;D'Urgence&quot; in the Title Frame =

Article ID: 327045

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft PowerPoint 2002 Standard Edition

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This article was previously published under Q327045





SYMPTOMS
When you type the letter &quot;g&quot; in the word &quot;d'urgence&quot; in the following title in the title frame of a slide in the French version of Microsoft PowerPoint 2002

lorsqu'un comite d'urgence

PowerPoint 2002 stops responding (hangs).



CAUSE
This occurs because there is a problem in the French Spelling Dictionary file (the Mssp3fr.dll file) version 1.7.1.1 and later.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The French version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time  Size       File name -  30-Aug-2002   22:30  1,266,712  Mssp3fr.msp 30-Aug-2002  23:09    761,344  Mssp3fr_admin.msp 30-Aug-2002  22:56      3,182  Readme.txt After the hotfix is installed, the French version of the following files will have the listed attributes or later:   Date           Time  Version    Size     File name 29-Jul-2002  04:57  1.7.1.105  311,375  Mssp3fr.dll This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kb2hr1

Keywords: kbqfe kbhotfixserver kbofficexppresp3fix kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB327045

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