Microsoft KB Archive/827557

= Dynamic Submenus on Web Pages Appear Transparent and Are Unreadable =

Article ID: 827557

Article Last Modified on 11/15/2007

-

APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional

 Microsoft Windows XP Media Center Edition 2002

 Microsoft Windows XP Tablet PC Edition</li></ul>

 Microsoft Windows 2000 Advanced Server</li></ul>

 Microsoft Windows 2000 Datacenter Server</li></ul>

 Microsoft Windows 2000 Professional Edition</li></ul>

 Microsoft Windows 2000 Server</li></ul>

 Microsoft Windows NT Server 4.0 Standard Edition</li></ul>

 Microsoft Windows NT Server 4.0, Terminal Server Edition</li></ul>

 Microsoft Windows NT Workstation 4.0 Developer Edition</li></ul>

 Microsoft Windows Millennium Edition</li></ul>

<ul> <li>Microsoft Windows 98 Second Edition</li></ul>

<ul> <li>Microsoft Windows 98 Standard Edition</li></ul> </li> <li>Microsoft Office Outlook 2003</li></ul>

-

<div class="symptoms_section">

SYMPTOMS
When use Microsoft Internet Explorer 6 to open a Web page, and then you click a Web page submenu, you find that the dynamic submenu appears transparent and is unreadable.

<div class="cause_section">

CAUSE
This problem may occur with some Web page that use dynamic submenus if you have the Ignore colors specified on Web pages accessibility option turned on in Internet Explorer.

The Ignore colors specified on Web pages accessibility option specifies whether you want Internet Explorer to always use the color settings that you select for text, background, and links. If Web page author selects different colors for text and background, the settings that you choose override them.

Note You cannot change the size or color of graphics.

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">Date        Time    Version        Size       File name - 06-Oct-2003 12:16   6.0.2800.1271  2,799,104  Mshtml.dll

<div class="workaround_section">

WORKAROUND
To work around this problem, turn off the Ignore Colors Specified on Web Pages accessibility option in Internet Explorer. To do so, follow these steps:
 * 1) Click Tools, and then click Internet Options.
 * 2) Click the General tab, and then click Accessibility.
 * 3) In the Accessibility dialog box, click to clear the Ignore Colors specified on Web pages check box, and then click OK.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

Additional query words: Breakaway menu dropdown menu drop-down menu garbled mixed bleed through WebSphere

Keywords: kbbug kbfix kbie600presp2fix kbqfe kbie600sp2fix kbhotfixserver KB827557

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.