Microsoft KB Archive/278658

= Event ID 7001 Is Logged in the System Event Log =

Article ID: 278658

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q278658





SYMPTOMS
Your system may record the following event in the system event log:

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7001

Date: 11/1/2000

Time: 12:18:01 PM

User: N/A

Computer: Server

Description:

The TCP/IP NetBIOS Helper Service depends on the NetBIOS over TCP/IP service which failed to start because of the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.



CAUSE
This behavior can occur because NetBIOS over Transmission Control Protocol/Internet Protocol (TCP/IP) is disabled.



RESOLUTION
To resolve this behavior, you must enable NetBIOS over TCP/IP, by performing the following steps:


 * 1) Open Device Manager.
 * 2) On the View menu, click to select the Show hidden devices check box.
 * 3) Double-click Non-Plug and Play Drivers.
 * 4) Double-click NetBIOS over Tcpip.
 * 5) In the Device usage box, click Use this device (enable).

When you restart the system, the server may take longer to restart. If this behavior occurs, go to the following registry key:

HKey_Local_Machine/System/CurrentControlSet/Services/Netlogon/DependOnService

Double-click DependOnService and in the multi-string editor add the following value (if it is not already present):

LanmanServer



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If Microsoft Exchange is installed on the computer, the following errors may also be recorded in the system event log:

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7003

Date: 11/1/2000

Time: 12:18:12 PM

User: N/A

Computer: Server

Description:

The Microsoft Active Directory Connector service depends on the following nonexistent service: LanmanServer

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7003

Date: 11/1/2000

Time: 12:18:12 PM

User: N/A

Computer: Server

Description:

The Microsoft Exchange System Attendant service depends on the following nonexistent service: LanmanServer

Additional query words: NetBIOS TCPIP Browse 7001

Keywords: kbbrowse kberrmsg kbprb KB278658

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