Microsoft KB Archive/118502

Mac Works 4.0: “Access Denied” Error Message When Running Wizard

PSS ID Number: Q118502 Article last modified on 10-22-1998

4.0

MACINTOSH

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= SYMPTOMS =

If you are running a network installation of Works 4.0, you may receive an “Access Denied” error message when you try to start either the Presentation Wizard or the Newsletter Wizard. If you choose OK, the Wizard should continue to run and you should be able to create and edit the presentation or newsletter normally.

The “Access Denied” error message appears if another user on the network has already started the wizard you are trying to use.

This problem occurs because the Presentation Wizard and Newsletter Wizard both use tips files. When someone runs one of these wizards, its tips file is opened. When the wizard on your workstation attempts to open a tips file that has already been opened by another user, the “Access Denied” error message appears.

= RESOLUTION =

To prevent this problem from occurring, the network administrator can change the tips files to stationary files. This allows more than one user to open the file at the same time. However, users will be prompted to save changes when Works closes the file.

KBCategory: kbother KBSubcategory: macworkskb

Additional reference words: 4.00 mac run open start launch workswizard

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========================================================= Version : 4.0 Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.