Microsoft KB Archive/195323

= OL2000: All Contacts Display the Same E-mail Name =

Article ID: 195323

Article Last Modified on 10/9/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q195323





SYMPTOMS
When you view your Contacts folder in Microsoft Outlook 2000 using the Address Card view, each contact may appear to have your e-mail address.



CAUSE
The Address Card view is corrupted.



RESOLUTION
To resolve this issue use the /cleanviews command line switch.

To run the /cleanviews command-line switch, follow these steps:

 Exit Outlook. On the toolbar click Start, and then click Run. In the Open dialog box, type Outlook, a space, and then /cleanviews.

Example: Outlook /cleanviews

 Click OK.

When Outlook starts, the Address Card view displays the correct e-mail address for each contact.



MORE INFORMATION
This problem only occurs when viewing your Contacts folder with the Address Card view. Other views show the correct e-mail address for each contact.

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