Microsoft KB Archive/172519

= ARROW or BACKSPACE Keys Do Not Work in Internet Explorer Help =

Article ID: 172519

Article Last Modified on 5/29/2007

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APPLIES TO


 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q172519



SYMPTOMS
When you press the ARROW or BACKSPACE keys to navigate within Internet Explorer Help, the Internet Explorer browser window may scroll up or down or left or right, or may return to a previously viewed Web site.



RESOLUTION
To work around this problem, do not use the ARROW or BACKSPACE keys to navigate within Internet Explorer Help.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 4.0 Platform Preview 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00

Keywords: kbui KB172519

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