Microsoft KB Archive/278599

= OLEXP: Error When You Import an Address Book to Outlook Express =

Article ID: 278599

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2

-



This article was previously published under Q278599



SYMPTOMS
When you try to import a Windows Address Book (WAB) to Outlook Express, you may receive the following error message:

An error occurred during the import process. The import process could not be completed.



CAUSE
This behavior can occur if the files that you are tying to import have the read-only attribute set.

NOTE: Copy the Windows Address Book (.wab) files to a CD-ROM by using a CDR or CDR/W device to set the read-only attribute.



RESOLUTION
To resolve this behavior, copy the files to a writable disk (for example, a floppy disk or hard disk), and remove the read-only attribute from the file's properties. You should be able to use the Outlook Express import feature to import the files. Use the following steps to remove the read-only attribute from your .wab file:
 * 1) Right-click the .wab file, and then click Properties.
 * 2) Click to clear the Read-only attribute check box.
 * 3) Click OK.
 * 4) Import the .wab file to Outlook Express. To do this:
 * 5) Start Outlook Express.
 * 6) On the File menu, click Import, and then click Address Book.
 * 7) In the Select Address Book File to Import from dialog box, locate your .wab file, and then click Open.

Additional query words: pst outlook cdr

Keywords: kberrmsg kbprb KB278599

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.