Microsoft KB Archive/826719

= AutoUpdate Prompts You to Install Cumulative Updates That Have Been Superseded by a Later Update That You Have Already Installed =

Article ID: 826719

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Software Update Services 1.0

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SYMPTOMS
Microsoft Software Update Services (SUS) may repeatedly offer you the same update, even if you have previously chosen to install this update.



CAUSE
This issue may occur if you do not install the updates in the correct order. This scenario may occur if the SUS administrator in your organization does not offer the updates in the correct order.



MORE INFORMATION
An older update does not install over a newer update because newer file versions are detected on the system. Therefore, the installation of the older update is unsuccessful; however, no failure notification is sent to the AutoUpdate component. As a result, AutoUpdate interprets this installation operation as successful. Because the update was not installed successfully, you continue to be offered the update as long as the SUS server is still offering the update.

SUS is a downloadable service from the Corporate Windows Update Web site. SUS provides a way for Information Technology managers to host and to manage the Windows Update critical updates that are applied to their corporate computers.

To prevent this issue from occurring, SUS administrators must closely monitor the correct installation order of updates that they make available to computers in their organizations.

Additional query words: MS03-015 813489 q813489 MS02-066 q328970 328970 MS02-068 q324929 324929 q810847 810847

Keywords: kbsoftwaredist kbprb KB826719

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