Microsoft KB Archive/231482

WINUP- Critical Update Notification Might Alert You

PSS ID Number: Q231482 Article last modified on 05-27-1999

WINDOWS:5

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Windows Update, used with:  == Microsoft Internet Explorer version 5 for Windows 98 ==  

= SYMPTOMS =

When you go to http://windowsupdate.microsoft.com/ and click View Critical Updates, the Critical Update Notification component may display the following message:

Critical Update Notification has detected that you are using Internet Explorer 5.0 compatibility mode. In order to be able to view Critical Updates, you need to launch Internet Explorer 5 and navigate to the Windows Update site.

= CAUSE =

Internet Explorer 5.0 was installed using compatibility mode. This mode allows you to install Internet Explorer 5.0 without having to remove Internet Explorer 4.0. When running in this mode, Internet Explorer 4.0 has certain features disabled that might affect the navigation of the Windows Update site. This alert is to ensure you are accessing the site using Internet Explorer 5.0.

= RESOLUTION =

To access the Windows Update Web site:


 * Double-click the Internet Explorer icon on your desktop.
 * OR -
 * Click Start, point to Programs and then click the Internet Explorer icon.
 * Once Internet Explorer 5.0 is running, you may access the Windows Update Web site by going to:

http://windowsupdate.microsoft.com - Then press ENTER.

= MORE INFORMATION =

You may obtain more information about Internet Explorer 5.0 compatibility mode from the following Knowledge Base article:

Q197311 How To Install and Use Compatibility Mode in Internet Explorer 5.0

Additional query words: winup compatability cun IE 5

=
========================================================= Keywords : kbwindowsupdate Version : WINDOWS:5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.