Microsoft KB Archive/838842

= FIX: You receive a low free disk space error message when you try to run Site Stager in Content Management Server 2001 Service Pack 1 =

Article ID: 838842

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Content Management Server 2001 Service Pack 1

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SYMPTOMS
When you try to run Site Stager in Microsoft Content Management Server 2001 Service Pack 1 (SP1), you may receive an error message that is similar to the following:

Error: Destination disk has less than 0.500000 Megabytes of storage free (0.000000 MB free). Aborting staging.

However, the hard disk drive has much more space available.



CAUSE
This problem occurs because Site Stager does not calculate free disk space correctly when free disk space approaches the modulo 4 GB size.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date         Time   Version      Size     File name 19-Jun-2002 21:29  4.0.1381.4    65,600  Cmsupdate.exe 04-Dec-2004 03:36  4.10.1150.0  183,056  Ncompasssitestager.dll 04-Dec-2004 03:36  4.10.1150.0  120,072  Sitestageradmin.exe Note Because of file dependencies, this hotfix requires Content Management Server 2001 Security Release Package 2 (SRP2).



STATUS
Microsoft has confirmed that this is a problem in Microsoft Content Management Server 2001.

Keywords: kbbug kbfix kbqfe kbcontentmgtserv2001presp2fix kbhotfixserver KB838842

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