Microsoft KB Archive/244889

= Invalid page fault when you run Flight Simulator =

Article ID: 244889

Article Last Modified on 8/2/2006

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APPLIES TO


 * Microsoft Combat Flight Simulator 2: WWII Pacific Theater
 * Microsoft Combat Flight Simulator: WWII Europe Series
 * Microsoft Flight Simulator 2000 Professional Edition
 * Microsoft Flight Simulator 2000 Standard Edition
 * Microsoft Flight Simulator 98 Standard Edition

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This article was previously published under Q244889



SYMPTOMS
When you run any one of the programs that are listed in the "Applies to" section, you may receive an error message that is similar to the following:

caused an invalid page fault in module unknown@

where  is the executable file of the program.

Note When you run Microsoft Flight Simulator 2000, you may receive one of the following error messages:

FS2000 caused an invalid page fault in module Kernel32.dll.

FS2000 caused invalid page fault in module FS2000.icd

FS2000 caused invalid page fault in module FS2000.exe

You may also receive the following error message:

Microsoft Flight Simulator has encountered a problem and needs to close. We are sorry for the inconvenience.

If you click Click Here, you receive an error signature that is similar to the following: Error Signature

AppName: fs2000.icd AppVer:  7.0.0.4781 ModName:  fs2000.icd ModVer: 7.0.0.4781 Offset:  0001f7ds Or, you may receive the following error message:

Error - fs5wtest.exe Could not load language resource dll c:\program files\microsoft games\fs2000\english.fll

You may also receive the following error message:

Microsoft Flight Simulator 2002 has encountered a problem and needs to close. We are sorry for the inconvenience.

If you click Click Here, a dialog box appears that contains the following information about the error: AppName: fs2002.exe Modver: 4.90.0.3000 Modname:kernel32.dll Appver: 8.0.0.10919 Offset: 0000a322



CAUSE
This issue may occur if you install third-party aircraft, gauges, or other add-on features.



RESOLUTION
To resolve this issue, remove the third-party feature or contact the manufacturer of the third-party feature for support.

You may need to remove and reinstall Microsoft Flight Simulator to remove the third-party feature.

Before removing and then reinstalling the game, clean boot the computer.

Restart your computer by using a clean boot procedure
When you start Microsoft Windows, typically there are a number of programs that start automatically and run in the background that may interfere with the game. These programs may include antivirus and system utility programs. When you perform a clean boot, you prevent these programs from starting automatically. You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

To restart your computer by using a clean boot procedure, follow these steps when you are using Windows XP.

Note You may experience a temporary loss of some services functionality when you follow these steps. Restoring the settings restores the functionality, but may result in the return of the original error message or behavior.
 * 1) Click Start, click Run, type msconfig in the Open box, and then click OK.
 * 2) On the General tab, click Selective Startup.
 * 3) Under Selective Startup, click to clear the following check boxes:
 * 4) * Process SYSTEM.INI File
 * 5) * Process WIN.INI File
 * 6) * Load Startup Items
 * 7) On the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
 * 8) Click OK, and then click Restart.

Click Play to view this streaming media demonstration.

For more information or to view steps for other operating systems, click the following article number to view the article in the Microsoft Knowledge Base:

331796 Games: How to perform a clean boot to prevent background programs from Interfering with game play

Step 1: Remove the game

 * 1) To prevent the game from automatically starting, press and hold down the SHIFT key, and then insert the game disc into the CD or DVD drive.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click Add or Remove Programs or double-click Add/Remove Programs.
 * 4) Click the game, and then click Add/Remove or click Change/Remove.
 * 5) On the game Setup screen, click Uninstall or click Remove.
 * 6) When you are prompted to confirm that you want to remove the game, click Yes.
 * 7) Click OK two times.
 * 8) Exit Control Panel.

Step 2: Delete the game folder

 * 1) Click Start, click Find or click Search, and then click Files or Folders or click For Files or Folders. In Microsoft Windows XP, click All Files or Folders.
 * 2) In the Named box or in the All or part of the file name box, type the appropriate folder name for your version of Flight Simulator or Combat Flight Simulator:
 * 3) * Flight Simulator 2002 folder name – fs2002
 * 4) * Flight Simulator 2000 folder name - fs2000
 * 5) * Flight simulator 98 folder name – Flight Simulator
 * 6) * Combat Flight Simulator 2 folder name – Combat Flight Simulator 2
 * 7) * Combat Flight Simulator 1 folder name – Combat Flight Simulator
 * 8) In the Look in box, click My Computer.

Note In Microsoft Windows 98, click to select the Include subfolders check box if it is available.
 * 1) Click Find Now or click Search.
 * 2) Right-click the game folder, click Delete, and then click Yes.
 * 3) Close the Find: Files Named window.

Step 3: Reinstall the game
After delete the game folder, perform a clean boot procedure on the computer, insert the game disc into your CD or DVD drive, and then follow the instructions that appear on the screen to install the game.

Note For more information about how to perform a clean boot procedure, see the "Perform a clean boot" section.



MORE INFORMATION
For more information about error messages that you may receive when you run Flight Simulator, click the following article numbers to view the articles in the Microsoft Knowledge Base:

245411 Flight Simulator 2000 error message: FS2000 caused an invalid page fault in module unknown

161961 Display problems, errors, or computer locks when starting game

Additional query words: 1.00 msgame combatfs cfs fs98 fs2k fs2000 ipf gpf features installation

Keywords: kbui kbsetup kbhowto kbarttypeshowme kberrmsg kbprb KB244889

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