Microsoft KB Archive/299481

= Visio2002: Frequently Asked Questions About the 30-Day Trial =

Article ID: 299481

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition

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This article was previously published under Q299481



SUMMARY
This article contains some frequently asked questions regarding the 30-day Trial versions of Microsoft Visio 2002.



What Is the Visio 30-Day Trial?
The Visio 30-Day Trial is a license to use a fully functional version of Visio Standard or Visio Professional for 30 days. With this trial, you can get a hands-on introduction to the diagramming solutions, intuitive drawing and diagramming tools that Visio 2002 offers.

How Much Does the Trial Cost?
The Trial costs $7.50 U.S. or $10.00 Canadian (CAN), plus applicable sales tax.

Are the Visio 2002 30-Day Trials a Beta Version?
No. The Visio Standard and Visio Professional 30-Day Trials are complete versions of Visio Standard or Visio Professional that Microsoft specifically created to let you to experience Visio 2002, prior to purchasing.

What Does the Trial Include?
The Trial includes the following:
 * An installation CD with a 30-day Trial of Visio Standard 2002 or Visio Professional 2002.
 * A Visio 2002 demonstration CD, with an interactive tour of the innovations in Visio 2002. (Microsoft recommends viewing this CD prior to installing the trial, to maximize your Visio 2002 experience.)
 * Installation instructions.

What Improvements Does Visio 2002 Offer over the Version That I Already Use?
For more information, go to the following Microsoft Web site:

Visio 2002 Product Improvements page

When Will the Trial Be Available?
The Trial is available for shipment, as of May 31, 2001.

Is This Trial Offer Available Worldwide?
This offer applies to U.S. and Canadian customers only. To find information about Visio 2002 Trial availability in your country or region, visit the following Microsoft Web site:

Office Sites Worldwide

When Can I Order the Trial?
You can begin ordering the trial on May 18, 2001.

NOTE: Shipment of the trial software begins May 31. To order your copy, go to the following Microsoft Web site:

Order the Trial

Your credit card will not be charged until your order is shipped.

What Should I Do If I Am Experiencing a Problem Placing My Order Through Your Web Site?
For the best online ordering experience, Microsoft recommends using Microsoft Internet Explorer 5 or later. You can download Microsoft Internet Explorer 5.5 for free from the following Microsoft Web site:

Microsoft Windows Technologies

How Soon Will the Trial Arrive After I Place My Order?
Please allow one to two weeks for delivery of the Trial.

What Do I Need to Do to Start Using Visio 2002?
To use the Visio 2002 Trial edition after you have installed it on your computer, you must activate the software over the Internet. You cannot activate the software by phone; so you will not be able to use the software unless you have an Internet connection.

The first time you start Visio 2002, the easy-to-use Office Activation Wizard automatically walks you through the software activation process. After you complete this process, the trial is fully functional.

Can I Install the Visio 2002 30-day Trial on More Than One Computer?
No. Each trial can only be installed and activated on one computer.

What If I Already Have an Earlier Version of Visio on My Computer?
When you install the Visio 2002 Trial, you have the option to either keep or remove any earlier version of Visio. If you remove an earlier version of Visio, but want the option to use that version later, you must have the installation source for that version available (for example, the installation CDs). You must uninstall the trial and reinstall the earlier version. (The trial installation instructions also display this warning to remind you.)

Attention Visio 2002 Standard Users: If you currently have Visio Standard 2002 installed on your system, uninstall this version before you install the Visio Professional 2002 Trial. The Professional Trial will not be installed if any version of Visio 2002 is on the computer. After the Visio 2002 Professional Trial expires, you must uninstall the Visio 2002 Professional Trial, and then reinstall and reactivate your Visio 2002 product.

What Does My Computer Need to Be Able to Run the Visio 2002 30-Day Trial?
For all the details, go to the following Microsoft Web site:

Visio 2002 System Requirements page

For more information, click the article number below to view the following article in the Microsoft Knowledge Base:

295283 Visio2002: System Requirements for Visio

Will I Be Able to Make Upgrades to My Hardware While the Trial Is Active?
This trial allows only one activation on one computer. If you do a significant hardware upgrade while the trial is still active, you are prompted to reactivate the trial but will be unable to do so.

Will There Be Support for the Trial?
Microsoft Product Support Services are not available for the Trial versions of Visio Standard or Professional 2002.

What Happens When the Trial Ends?
When you activate the Visio 2002 Trial, you receive a license that allows you to run the Trial software for a 30-day period. When that period ends, the product goes into reduced-functionality mode. In this mode, you can only open, view, and print files. You cannot edit documents, save files, or use macros. When the Trial ends, you can either purchase Visio Standard or Professional 2002, or uninstall the Trial software and reinstall your earlier version.

Can Files Created and Saved with the Trial Version of Visio 2002 Be Used in Earlier Versions of Visio?
Yes. Drawings created with the Visio 2002 Trial can be used with Visio 2000.

Attention Visio 5.0 Users: With Visio 2002, you can choose to save your drawing files in the Visio 5.0 file format. Any files that you save or create with the Visio 2002 Trial version must be saved in the Visio 5.0 file format, if you plan to open the files later in Visio 5.0.

How Do I Uninstall the Visio 2002 Trial?
To uninstall the Trial version of Visio Standard or Professional 2002, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Add/Remove Programs icon.
 * 3) On the Install/Uninstall tab (or under Change or Remove Program in Microsoft Windows 2000), click Microsoft Visio  2002 Trial, where   is either Standard or Professional.
 * 4) Click Add/Remove (or click Remove in Windows 2000), and then follow the instructions to remove the product.

When Will Visio 2002 Be Available, and How Much Will It Cost?
Visio 2002 is available in retail stores and from certain hardware manufacturers as of May 31, 2001. Pricing information is available at the following Microsoft Web site:

Visio 2002 Pricing and Ordering page

Additional query words: testdrive 30day activation faq

Keywords: kbinfo kbfaq KB299481

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