Microsoft KB Archive/154903

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Error Message: This Printer Could Not Be Upgraded

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Q154903

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you try to install a network printer during Windows 95 Setup using the Msbatch.inf file, you may receive the following error message:

This printer could not be upgraded. Please reinstall the printer from the printers folder.

CAUSE
The Msbatch.inf file is configured to install a network printer, but you are not connected to the network for one of the following reasons:


 * The network is not configured properly.
 * You did not log on to the network during the Setup process.
 * You were not prompted to log on to the network during the Setup process.

RESOLUTION
To install a network printer after you receive the error message listed above, follow these steps:


 * 1) Close the error message window, and then continue with Windows 95 Setup.
 * 2) When Windows 95 Setup is finished, make sure that the network is configured properly, and that you are logged on to the network.
 * 3) Click the Start button, point to Settings, and then click Printers.
 * 4) Double-click Add New Printer, and then follow the instructions on the screen.

If you do not receive a prompt to log on to the network, see the following article in the Microsoft Knowledge Base:

"Q141858 No Windows or Network Logon Dialog Box at Startup" Keywords : win95

Issue type :

Technology : kbWin95search kbWin95