Microsoft KB Archive/810926

= Fax Program Does Not Send a Fax If the Program Calls FaxInitializeEventQueue Multiple Times Per Fax Session =

Article ID: 810926

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1

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SYMPTOMS
The FaxInitializeEventQueue function creates a fax event queue for the calling fax client program. The queue permits the program to receive notifications of asynchronous events from the fax server. Calling FaxInitializeEventQueue multiple times per fax session can cause the fax program not to send a fax. The returned status code is 0xC002000D (RPC_NT_TYPE_ALREADY_REGISTERED) if the fax event queue is already initialized. Use the GetLastError function to determine if your program is receiving this status.



CAUSE
The 0xC002000D (RPC_NT_TYPE_ALREADY_REGISTERED) return code is expected because the event queue is already initialized, but it is not remapped to the specification that is stated in the Microsoft Platform SDK documentation. The documentation states that error code ERROR_INVALID_DATA (0x00000013) should be returned when a program calls the FaxInitializeEventQueue function more than one time during a fax session.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date        Time   Version        Size    File name 12-13-2002 13:56  5.0.2195.6159  79,632  Winfax.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbnetwork kbwin2ksp4fix kbhotfixserver KB810926

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