Microsoft KB Archive/186258

= XFOR: NDR on Message from Outlook via Microsoft Mail Connector =

Article ID: 186258

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q186258





SYMPTOMS
An Outlook 8.0x or Outlook 8.5 client running on Windows NT 4.0 Workstation with language settings set to an East European language gets a non-delivery report (NDR) when sending to Exchange. The Outlook client is connected to a Microsoft Mail postoffice, and the postoffice is connected to Exchange using the Microsoft Mail Connector, as follows:

  Outlook -> Postoffice -> Microsoft Mail Connector -> Exchange Server 5.5

The following messages are written to the Windows NT Application Event log:

  Event ID: 2025

Source: MSExchangeIS Private Type: Information Category: Transport Delivery The delivery of a message failed due to error 80004005. A non-delivery report is being sent to the message's originator.

Event ID: 1026

Source: MSExchangeIS Private Type: Warning Category: Transport General An error occurred with the following call stack: EcCreateMessage:     0080004005 EcUnpackMDBEF:       0080004005 EcMessageFromMDBEF:  0080004005 EcRecipFromMDBEF:    0080004005

Event ID: 290

Source: MSExchangeMTA Type: Warning Category: X.400 Service A non-delivery report (reason code transfer-failure and diagnostic code  Omit any diagnostic code) is being generated for message C=US;A=XYZ;P=TEST;L=ID-00000075. It was originally destined for DN:/o=Org/ou=Site/cn=Recipients/cn=Exchange123 (recipient number 1), and was to be redirected to. [MTA DISP:RESULT 14 136] (12)



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB186258

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