Microsoft KB Archive/93165

= Intel EtherExpress Card Conflicts with Scanning Hardware =

Article ID: 93165

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q93165



SYMPTOMS
You install Windows for Workgroups, and your graphics scanning device doesn't work.



CAUSE
The base I/O port address for many graphics scanning devices is 300. Because this is also the default I/O port address for the Intel EtherExpress card that is included with the Windows for Workgroups Starter Kit, many graphics scanning devices don't work with Windows for Workgroups until you change the port address on one of the cards.



WORKAROUND
To work around this problem, change the base I/O port address on either the graphics scanning device or the EtherExpress card.

To change the port for the EtherExpress card:


 * 1) Run Control Panel and choose the Network icon.
 * 2) Choose the Adapters button.
 * 3) Select the EtherExpress card from the Network Adapters In Use list.
 * 4) Choose the Setup button.
 * 5) Change the Base I/O Port address to an address that does not conflict with your graphics scanning device (or any other hardware devices) in your system.

Additional query words: 3.1 3.10 3.11 card nic hardware software package text scan scanner

Keywords: KB93165

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