Microsoft KB Archive/203960

= OL2000: Migrating from Netscape Mail to Outlook =

Article ID: 203960

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q203960





SUMMARY
Outlook provides an integrated tool for migrating mail messages and addresses from Netscape Mail, a component of Netscape Navigator 3.x, and Netscape Messenger, a component of Netscape Communicator 4.x.



Converting During Setup
Outlook performs a silent conversion of mail items throughout the Setup procedure. If Setup detects that Netscape Mail or Netscape Messenger is installed on the computer, Setup lists the Netscape programs that are installed and offers to convert the mail and addresses. If you click Yes, the conversion completes without further intervention. Converted mail is imported into the Folder List. Addresses are imported in the Windows Address Book.

Converting After Running Setup
If you choose not to convert Netscape mail items during Setup, you can use the Outlook Import And Export Wizard to perform this operation at any time after you install Outlook. The Netscape program must still be installed on the computer. To import Netscape Mail or Netscape Messenger items, follow these steps.
 * 1) Start Outlook if it is not currently running.
 * 2) On the File menu, click Import And Export.
 * 3) In the "Choose an action to perform" list, click Import Internet Mail and Addresses. Click Next.
 * 4) In the "Select the Internet Mail application to import from" list, click the Netscape product you want to import (Netscape Mail or Netscape Messenger). Click Next.

NOTE: Netscape rules are not converted. Additionally, if you receive a message stating that a registry entry cannot be found, you may have clicked the incorrect Netscape product.
 * 1) Under "Select the destination for imported addresses," click either Outlook Contacts or Personal Address Book.

NOTE: In the Internet Mail Only installation of Outlook, Contacts is the only choice, because this option does not use the Personal Address Book.

Outlook now converts the Netscape mail items. The import process preserves the folder structures defined in Netscape.

NOTE: In each of the above scenarios the conversion only occurs if the Netscape product is installed on the computer. This applies to conversions done during Active Setup and during the Import and Export process.

