Microsoft KB Archive/838337

= Printers on a cluster are not published in Active Directory in Windows Server 2003 =

Article ID: 838337

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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SYMPTOMS
In Microsoft Windows Server 2003, printers are not published from the spooler resource cluster. Therefore, users cannot search the Active Directory directory service for available printers on a cluster.



CAUSE
This problem occurs when the spooler does not retrieve the security identifier (SID) of the cluster user's account when the spooler queries the Active Directory.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003 64-Bit Edition   Date         Time   Version            Size    File name -  23-Mar-2004  15:25  5.2.3790.142      857,600  Localspl.dll     IA-64 23-Mar-2004 15:25  5.2.3790.121      233,472  Spoolss.dll      IA-64 32-bit versions of Windows Server 2003   Date         Time   Version            Size    File name ---  23-Mar-2004  18:28  5.2.3790.142      311,296  Localspl.dll 23-Mar-2004 18:28  5.2.3790.121       80,896  Spoolss.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbclustering kbactivedirectory kbprint kbwinserv2003presp1fix kbfix kbbug KB838337

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