Microsoft KB Archive/86149

= PROFS: Description of an Incident Report, How It Can Be Used =

Article ID: 86149

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway for IBM PROFS and OfficeVision 3.2

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This article was previously published under Q86149



SUMMARY
If a problem or an error occurs with the Microsoft Mail Host Access component programs, the gateway can generate an incident report file which contains incoming and outgoing mailbags (including the text of the messages), and dumps of the gateway configuration files.

Using the INCIDENT_OPTIONS field in the PWAINIT EXEC file, the VM administrator can specify which messages/attachments they want to have included in the INCIDENT REPORT file (that is, messages/attachments from the LAN or messages/files from the VM). The details on how to do this are listed in the &quot;Microsoft Mail Host Access for IBM PROFS and OfficeVision VM Administrator's Guide.&quot;

Additional query words: 3.20 pcmail profsvm incident report incident_options

Keywords: KB86149

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