Microsoft KB Archive/935748

= You cannot record sound by using the microphone of the LifeChat headset =

Article ID: 935748

Article Last Modified on 4/12/2007

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APPLIES TO


 * Microsoft LifeChat ZX-6000
 * Microsoft LifeChat LX-3000

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SYMPTOMS
When you try to use the Microsoft LifeChat headset, you cannot record sound by using the microphone.



CAUSE
This issue occurs because the LifeChat headset is not set as the default recording device.



Microsoft Windows XP

 * 1) Click Start, click Run, type mmsys.cpl, and then click OK.
 * 2) Click the Audio tab.
 * 3) In the Sound recording section, select Microsoft LifeChat LX-3000 or select Headset Microphone (Xbox 360 Wireless Receiver for Windows) in Default device.
 * 4) Click OK.
 * 5) Try to use the headset again. If the symptom has not been fixed, go to step 6.
 * 6) Click Start, click Run, type mmsys.cpl, and then click OK.
 * 7) On the Audio tab, click to select the Use only default devices check box, and then click OK.

Windows Vista

 * 1) Click Startvistastartbutton.jpg], type mmsys.cpl in the Start Search box, and then press ENTER.
 * 2) On the Recording tab, click Headset Microphone, Headset (Xbox 360 Wireless Receiver for Windows) or click Microphone Microsoft LifeChat LX-3000.
 * 3) Click Set as default.
 * 4) Click OK.

Additional query words: audio music voice

Keywords: kbexpertisebeginner kbtshoot kbprb KB935748

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