Microsoft KB Archive/263962

= Hewlett-Packard ScanJet 3P Does Not Work in Windows 98 =

Article ID: 263962

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q263962



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to use your Hewlett-Packard ScanJet 3P in Windows 98, your scanner may not work.



CAUSE
This behavior can occur if your Config.sys file is not configured properly to use this device.



RESOLUTION
To work around this issue, add the following lines to your Config.sys file:
 * 1) Click Start, point to Run, type msconfig, and then click OK.
 * 2) Click the Config.sys tab, click Add, type DEVICE=C:\SCANJET\MINI400I.SYS, and then click OK.
 * 3) Click Add, type DEVICE=C:\SCANJET\SJIIX.SYS, click OK, click OK, and then follow the instructions to restart your computer.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWIMATS

Keywords: kb3rdparty kbhardware kbprb kbui KB263962

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