Microsoft KB Archive/275044

= Office 2000 SR1 Installation Does Not Work If SharePoint Portal Server Client Is on the Computer =

Article ID: 275044

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q275044





SYMPTOMS
If the SharePoint Portal Server client is installed on your computer and you try to install Microsoft Office 2000 Service Release 1 (SR1), you may receive the following error message:

Internal error 2318



WORKAROUND
To work around this problem, install Office 2000 SR1 before you install the SharePoint Portal Server client.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Note that if Office 2000 SR1 is installed before you install the SharePoint Portal Server client, you can still encounter this problem if a component of Office (with SR1) is configured to be installed on demand. If the component install-on-demand process is triggered, the same error message may be displayed. This is known to be true for Microsoft Word and Microsoft Excel, and may be true for other components that can be installed on demand.

Additional query words: sps

Keywords: kbbug kberrmsg kbpending KB275044

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