Microsoft KB Archive/140315

= PRJ41: Mail Error Using Set Reminder =

Article ID: 140315

Article Last Modified on 10/7/2003

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APPLIES TO


 * Microsoft Project 4.1 Standard Edition
 * Microsoft Schedule+ 97 Standard Edition

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This article was previously published under Q140315



SYMPTOMS
In Microsoft Project, when you use the Set Reminder workgroup feature to set a reminder for a resource working on a task, you may receive the following error message:

A mail error has occurred.



CAUSE
This error message may be displayed if the resource already has an appointment in Schedule+ on the same date and time as the start of the task, and if the Disallow Overlapping Appointments setting is enabled in Schedule+.



WORKAROUND
To work around this problem, use the following steps to disable the Disallow Overlapping Appointments setting in Schedule+:


 * 1) Start Schedule+.
 * 2) On the Tools menu, click Set Access Permissions, and then click the Global tab.
 * 3) Clear the Disallow Overlapping Appointments check box. Click OK.



MORE INFORMATION
In Microsoft Project, the Set Reminder feature creates appointments with reminders in Schedule+ for the resources assigned to the selected tasks. To use this feature, select some tasks in Microsoft Project, and on the Tools menu, click Workgroup. Then, click Set Reminder to bring up Schedule+ Reminders.

For more information about setting reminders, click the Help button in the Schedule+ Reminders dialog box.

Additional query words: 4.00 4.10 Schedule Plus

Keywords: kbinterop kbprb kbusage KB140315

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