Microsoft KB Archive/329689

= You receive a &quot;Stop 0x0000001E&quot; error message when you try to perform a network read operation in Windows NT 4.0 =

Article ID: 329689

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q329689





SYMPTOMS
When you try to perform a read operation across the network from a Microsoft Windows NT 4.0-based computer, you may receive the following Stop error message:

Stop: 0x0000001E (c000009a 801060b0 000070cf 00000000)

Note When the problem that this article fixes occurs, the arguments in the Stop error message may vary, but the first argument is always c000009a.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Windows NT 4.0 Service Pack 6a installed on your computer to install this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows NT Server 4.0
  Date         Time   Version         Size     File name  Platform 10-Oct-2002 00:26  4.0.1381.7198   509,776  Rdr.sys       Alpha 09-Oct-2002 21:30  4.0.1381.7198   266,224  Rdr.sys         x86

Windows NT Terminal Server 4.0
  Date         Time   Version         Size     File name  Platform 10-Oct-2002 00:28  4.0.1381.33543  267,824  Rdr.sys         x86



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Additional query words: blue screen

Keywords: kbhotfixserver kbqfe kbqfe kbbug kbfix KB329689

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