Microsoft KB Archive/269436

= PhD2000: Cannot Open PhotoDraw TIFF File in Microsoft Imaging =

Article ID: 269436

Article Last Modified on 8/18/2005

-

APPLIES TO


 * Microsoft PhotoDraw 2000 Standard Edition
 * Microsoft PhotoDraw 2000.2 Standard Edition

-



This article was previously published under Q269436



SYMPTOMS
When you create a TIFF file in Microsoft PhotoDraw 2000, and then attempt to open the file in Microsoft Imaging for Windows, you receive one of the following error messages:


 * Imaging

An internal error has occurred.


 * Imaging Preview

The document's format is invalid or unsupported.

You cannot open the TIFF file in Imaging.



RESOLUTION
To work around this issue, save the file that you created in PhotoDraw in another graphic file format, such as BMP, GIF, or JPG. You can open any of these file formats in Imaging, and then save the file as a TIFF file in Imaging.

NOTE: This problem does not occur on Microsoft Windows NT 4.0 or Microsoft Windows 2000-based computers.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For information about an associated issue, please see the following article in the Microsoft Knowledge Base:

238429 OFF2000: TIFF Images Created in Kodak Imaging Do Not Open

Additional query words: 1.00 2.00 photo draw phd2k tagged image graphics

Keywords: kbbug kbconversion kbpending KB269436

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.