Microsoft KB Archive/218954

= Expedia Err Msg: No Matching Places Were Found =

Article ID: 218954

Article Last Modified on 12/1/2004

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APPLIES TO


 * Microsoft Expedia Streets 98
 * Microsoft Expedia Trip Planner 98

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This article was previously published under Q218954



SYMPTOMS
When you search for hotels or restaurants in Microsoft Expedia Streets 98 or Microsoft Expedia Trip Planner 98, you may receive the following error message:

No matching places were found.

If you click OK, you continue to receive this error message in any region in which you search.



CAUSE
This behavior can occur if the Mvbk20n.dll file is missing or damaged.



RESOLUTION
To resolve this issue, follow these steps:


 * 1) Quit all programs running on your computer.
 * 2) Insert the Expedia CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
 * 3) Click Start, point to Find, and then click Files Or Folders.
 * 4) In the Named box, type mvbk20n.dll.
 * 5) In the Look In box, click My Computer, and then click Find Now.

NOTE: Make sure the Include Subfolders check box is selected.
 * 1) In the list of found files, right-click the Mvbk20n.dll file located in the :\Windows\System folder, where is the drive letter of the hard disk on which Microsoft Windows is installed, and then click Rename.
 * 2) Type  mvbk20n.old , and then press ENTER.
 * 3) Close the Find: Files Named Mvbk20n.dll window.
 * 4) Double-click the My Computer icon on the desktop.
 * 5) Right-click the CD-ROM drive containing the Expedia CD-ROM, and then click Explore.
 * 6) Double-click the Acmsetup folder.
 * 7) Double-click the Automap folder.
 * 8) Double-click the System folder.
 * 9) In the right pane of the window, right-click the Mvbk20n.dll file, and then click Copy.
 * 10) Close the Exploring - System window.
 * 11) Double-click the hard disk on which Windows is installed.
 * 12) Double-click the folder in which Windows is installed, and then double-click the System folder.
 * 13) On the Edit menu, click Paste.
 * 14) If you are prompted to overwrite an existing file, click Yes.
 * 15) Close all open windows on the desktop.

Additional query words: multi multi-media media mm auto-map amap

Keywords: kberrmsg kbenv kbui kbprb KB218954

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