Microsoft KB Archive/324945

= OL2000: You Cannot Open an OLE Object When Outlook Is Closed =

Article ID: 324945

Article Last Modified on 2/1/2007

-

APPLIES TO


 * Microsoft Outlook 2000 Service Pack 1

-



This article was previously published under Q324945





SYMPTOMS
After you upgrade Microsoft Outlook 97 to Microsoft Outlook 2000 Service Release 1 (SR-1), you may receive the following error message when you open a Microsoft Outlook OLE Object from a program or document other than Microsoft Outlook:

The document name or path is not valid. Try these suggestions.


 * Check the file permissions for the document or drive.


 * Use the File Open dialog box to locate the document.

(C:\ \ )



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size       File name -  07-Mar-2003  18:31  1,434,928  Outlook.msp 07-Mar-2003 20:16  3,171,224  Outlookff.msp After the hotfix is installed, the following files will have the listed attributes or later:

  Date         Time   Version            Size    File name --  28-Feb-2003  06:04  9.0.0.7427      5,337,138  Outllib.dll 01-Nov-2002 00:15  9.0.0.7031         45,104  Recall.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbqfe kbhotfixserver kbbug kbfix KB324945

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.