Microsoft KB Archive/255869

= Basic Troubleshooting for Exchange Installations =

Article ID: 255869

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q255869



SUMMARY
This article provides basic troubleshooting steps for installing Microsoft Exchange.



MORE INFORMATION
To troubleshoot Exchange installations:
 * 1) If the ForestPrep command does not work, make sure the account has the following permissions:
 * 2) * Schema Admins
 * 3) * Enterprise Admins
 * 4) * Local Admin rights to the server
 * 5) If the DomainPrep command does not work, make sure the account has the following permissions:
 * 6) * Domain Admins
 * 7) * Local Admin rights to the server
 * 8) For any other Setup failures, gather the following information, and then contact Microsoft Product Support Services:
 * 9) * Exchange Server Setup log files
 * 10) * Event log files
 * 11) * Account used for the installation
 * 12) * Server type where Setup is being run (is it a member server, domain controller?)
 * 13) * Whether the type of domain is an Exchange root or child domain
 * 14) * Name of the domain controller/global catalog server that is the SchemaMaster

Additional query words: XADM

Keywords: kbinfo KB255869

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