Microsoft KB Archive/107739

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Graphics and Formatting Lost Exporting to WordPerfect Format

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Q107739

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The information in this article applies to:


 * Microsoft Word for Windows, version 6.0

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SYMPTOMS
If you save a Word 6.0 for Windows document in WordPerfect file format (from Word 6.0 for Windows), the document may lose graphics and formatting when you open it in WordPerfect. Also, WordPerfect may not be able to open the file at all. If you try to open the same file back in Word, a general protection (GP) fault will occur.

NOTE: If a GP fault occurs while the WordPerfect converter (or any text converter) is in use, you must exit Windows to release the converter from memory. Otherwise, you will get the following error message when you try to open another WordPerfect document:

Word cannot start the file converter WPFT5.CNV because it is being used by another Word session.

CAUSE
This problem occurs when the first paragraph has more than 68 characters. Word uses the document's entire first paragraph for the document title in the document's Summary Information. If the document's Summary Information title has more than 68 characters, the WordPerfect converter cannot export the document file properly.

STATUS
Microsoft has confirmed this to be a problem in the Word 6.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION
Modify the title in the Summary Information dialog to have fewer than 68 characters before you save the document in WordPerfect file format from Word. To modify the title, choose Summary Info from the File menu and create a new title.

Additional query words: wpft5.cnv textconv

Keywords : kbconversion

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Technology :