Microsoft KB Archive/893048

= FIX: &quot;This action is only valid for products currently installed&quot; error message after you install two major software updates for a product on Windows XP SP2 by using Windows Installer 3.0 =

Article ID: 893048

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows Installer 3.0
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
After you install two major software updates for a product on Microsoft Windows XP Service Pack 2 (SP2), any later installation operations are unsuccessful. When this problem occurs, you receive the following error message:

This action is only valid for products currently installed

Note A software update includes repairs, removals, or additional software update applications that you apply to the product. A major upgrade is a comprehensive update of a product that warrants a change in the ProductCode property.



CAUSE
This problem occurs when Microsoft Windows Installer 3.0 tries to find the wrong product. This problem is caused by a bug in the update sequencing.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date         Time   Version        Size       File name -- 25-Jan-2005  14:52  1.0.0.0       1,089,264   Windowsxp-kb893048-x86-enu.exe 25-Jan-2005  14:50  1.0.0.0         929,520   Windowsxp-kb893048-x86-symbols-enu.exe 25-Jan-2005  17:12  3.0.3790.2601 2,804,736   Msi.dll Note The Windowsxp-kb893048-x86-enu.exe file is the hotfix installer. The Windowsxp-kb893048-x86-symbols-enu.exe file is the installer for the hotfix symbol file that is named Msi.pdb. You do not have to install the Windowsxp-kb893048-x86-symbols-enu.exe file



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: MSI

Keywords: kbbug kbfix kbqfe kbprb kbhotfixserver KB893048

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