Microsoft KB Archive/284952

= WD2000: Feed Method Settings Are Not Retained =

Article ID: 284952

Article Last Modified on 9/26/2005

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q284952



SYMPTOMS
In Microsoft Word 2000, when you set the Feed method on the Printing Options tab in the Envelope Options dialog box, your settings are not retained.

(To change the Feed method settings, click Envelopes and Labels on the Tools menu. On the Envelopes tab, click Feed. The Envelope Options dialog box opens.)



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Word 2000 Security Update: Macro Vulnerability.



MORE INFORMATION
This problem is known to occur with the following printers:

Canon Bubble-Jet BJ-250

Canon Bubble-Jet BJC-4400

Epson 900

Epson Stylus 740

Epson Stylus Color (ESC/P2)

Epson Stylus Color 400

Epson Stylus Color 640

Epson Stylus Color 800

Epson Stylus Color 850

Epson Stylus Color 900

HP DeskJet 500 or 500C

HP DeskJet 812C

HP DeskJet 822 Cxi

HP DeskJet 855C

HP DeskJet 870Cse

HP DeskJet 895CSE

HP DeskJet Plus

HP LaserJet 5N

HP OfficeJet 600

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: word2000 word2k wd2000 wd2k envelope printing orientation

Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kbhotfixserver KB284952

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