Microsoft KB Archive/120547

PPT: PowerPoint Cannot Get Started

PSS ID Number: Q120547 Article last modified on 05-16-1998

MACINTOSH:3.0,4.0

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for the Macintosh, versions 3.0 and 4.0 == 

= SYMPTOMS =

When trying to run Microsoft PowerPoint 3.0 or 4.0 for the Macintosh, you may receive one of the following error messages:

PowerPoint 4.0
Sorry, PowerPoint cannot get started. You may not have enough memory, or you may need to run PowerPoint setup.

PowerPoint 3.0
PowerPoint cannot get started.

NOTE: If you running PowerPoint on 603 Power Mactintosh (models such as the Performa 5215, 5300, 6200, and 6300), this article is not describing your problem. In that case, please turn on the Macintosh Easy Open control panel before starting PowerPoint.

= CAUSE =

This error message appears if the Edition Manager is missing or damaged. The Edition Manager is a resource that allows applications to maintain up-to-date subscriber sections through the use of Apple Events and is a part of your System Software. PowerPoint requires that the Edition Manager be available and working correctly.

This problem may occur if one or more of the following conditions are true:


 * You booted from a Disk Tools disk.
 * You booted from the Apple Macintosh System CD-ROM.
 * Your System Software is damaged.
 * You installed your System Software incorrectly. For example, you dragged the System Folder from the Disk Tools to your hard disk.

NOTE: The Edition Manager is present on a System 7.0.x Disk Tools disk.

= RESOLUTION =

Perform a clean install of your System Software. To obtain additional information about performing a clean system install, please contact Apple computer at:

 767-2775 or (800) SOS-APPL (both technical support)

Additional query words: 3.00 power point powerpt mac ppt powerpt 3.0 3.x 4.x ====================================================================== Keywords : kberrmsg kbmacsetup Version : MACINTOSH:3.0,4.0 Platform : MACINTOSH Hardware : MAC Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.