Microsoft KB Archive/831704

= The Configure Server Farm Account Settings page is not displayed, and the SharePoint Central Administration site is not configured correctly, when you run SharePoint Portal Server 2003 Setup =

Article ID: 831704

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
When you run Setup to install Microsoft Office SharePoint Portal Server 2003, after you follow these steps
 * 1) Specify the user account that you want to use as the configuration database administration account on the Microsoft Office SharePoint Portal Server 2003 page that requests account information.
 * 2) Click Next on the Install Microsoft Office SharePoint Portal Server 2003 page.
 * 3) Click Finish on the Completing the Microsoft Office SharePoint Portal Server 2003 Setup Wizard page.

you may find that Setup does not display the Configure Server Farm Account Settings page.

Additionally, you experience the following symptoms:  When you view SharePoint Portal Server 2003-related settings in Microsoft Internet Information Services (IIS) Manager, the following symptoms occur:  When you expand Web sites and view the entry for the SharePoint Central Administration site in the right pane, the State of the site appears as Stopped. When you right-click the SharePoint Central Administration site, click Properties, and then click the Home Directory tab, the value that is displayed in the Application pool box is  . When you expand Application Pools, the CentralAdminAppPool application pool is not listed. If you create a new application pool named CentralAdminAppPool, and you start SharePoint Central Administration, you are repeatedly prompted to enter your user name and password. After you are prompted to enter your user name and password several times, you receive the following error message:

You do not have permission to view this page.

  An error message that is similar to the following message is logged to the Spsadm.log file:

0000059E UNK 00000000 00000600 Service account name is 'SPSUser'. 0000059E UNK 00000000 00000600 An exception occurred while setting the adminstration credentials. Microsoft.SharePoint.Portal.Topology.p: Error occurred while stopping services. See the event log for details. ---> System.ComponentModel.Win32Exception: The account name is invalid or does not exist, or the password is invalid for the account name specified at Microsoft.SharePoint.Portal.Topology.y.a(q A_0, String A_1, String A_2) ...

</li> An error message that is similar to the following message is logged to the W3wp.log file:

000002CE UNK 00000000 00000980 Url Path: &quot;/sps/FarmDatabase.aspx&quot; 0000031C UNK 00000000 00000980 ShipAssert 0000 Microsoft.SharePoint.Library.SPRequestInternalClass.RenderFormDigest(String bstrUrl), Unhandled exception caught during execution of Microsoft.SharePoint.Portal.PageBase::ErrorHandler. Exception information: Exception information: Microsoft.SharePoint.SPException: Cannot complete this action. Please try again. ---> System.Runtime.InteropServices.COMException (0x80004005): Cannot complete this action. Please try again. at Microsoft.SharePoint.Library.SPRequestInternalClass.RenderFormDigest(String bstrUrl) at Microsoft.SharePoint.Library.a.k(String A_0) --- End of inner exception stack trace ---

</li>  The following event is logged to the application event log: Event Type: Warning Source: W3SVC

Category: None

Event ID: 1048

Description:

The application '/' belonging to site ' ' has an invalid AppPoolId 'CentralAdminAppPool' set. Therefore, the application will be ignored. </li></ul>

<div class="cause_section">

CAUSE
This issue occurs if the user account that you configured as the configuration database administration account in the Account name box of the Microsoft Office SharePoint Portal Server 2003 page is specified incorrectly. This issue may occur if either one of the following conditions is true:
 * You configure a local user account as the configuration database administration account, but you do not specify the user account by using the \  format.
 * You configure a domain user account as the configuration database administration account, but you do not specify the user account by using the \  format.

<div class="resolution_section">

RESOLUTION
To resolve this issue, remove and then reinstall SharePoint Portal Server 2003 on the server. Make sure that you specify the user account that you want to use as the configuration database administration account by using either the \  format or the  \  format (as appropriate to your situation). The user account must also be a member of the Power Users group on the server.

For more information about how to install SharePoint Portal Server 2003, see the &quot;Installation&quot; section of the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root directory of the SharePoint Portal Server 2003 CD.

<div class="moreinformation_section">

MORE INFORMATION
For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

Additional query words: sps

Keywords: kbsetup kbprb KB831704

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