Microsoft KB Archive/158196

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Using Suspend on Certain Gateway Laptops Drains Power

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Q158196

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you use the Suspend command on certain Gateway laptop computers, battery power drains.

The following Gateway computers are known to exhibit this behavior:


 * ColorBook 4SX25
 * ColorBook 4SX33
 * ColorBook 4DX33
 * Liberty
 * Solo

CAUSE
The BIOS in the computer requires an upgrade.

RESOLUTION
Upgrade the computer's BIOS. Contact Gateway Technical Support for additional information.

MORE INFORMATION
When Suspend mode is in use, the PCMCIA slots should be receiving 0 volts. On the computers listed above, the PCMCIA slots receive 2.5 volts, draining the battery.

Additional query words: apm

Keywords : kbhw win95

Issue type :

Technology : kbWin95search kbWin95