Microsoft KB Archive/267631

= Cannot Create New .Doc Documents or .Wav Files Within PowerDesk 4.0 =

Article ID: 267631

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q267631



SYMPTOMS
When you right-click in the interface of Ontrack's PowerDesk 4.0 and attempt to create a new .wav or .doc file, the screen updates, but the files are not created.



CAUSE
This issue is caused because the PowerDesk 4.0 and Microsoft Windows Millennium Edition (Me) shells are inconsistent.



RESOLUTION
To resolve this issue, you must contact the product vendor at the following Ontrack Web site:

http://www.ontrackdatarecovery.com/software-support/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB267631

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