Microsoft KB Archive/217232

= 800c800 Error Message Viewing Secure Web Page =

Article ID: 217232

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q217232



SYMPTOMS
When you view a Web page called from a CGI program running from a Secure Socket Layer (SSL) page that calls Web pages from a non-SSL server, you may receive an 800c800 error message with the following text:

Internet Explorer cannot open the Internet site https://

The server returned an invalid or unrecognized response.



CAUSE
This behavior occurs because Internet Explorer is not accepting the redirection of CGI information from a non-SSL server to an SSL server.



RESOLUTION
To resolve this issue:
 * 1) On the Tools (or View) menu, click Internet Options.
 * 2) Click the Advanced tab.
 * 3) Click to clear the Use HTTP 1.1 and Use HTTP 1.1 through proxy connections check boxes, and then click OK.
 * 4) Quit and then start Internet Explorer.

Keywords: kberrmsg kbenv kbprb kbfaq KB217232

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