Microsoft KB Archive/155647

= Microsoft Knowledge Base =

Error Message: Wrong Information Specified
Last reviewed: July 17, 1997

Article ID: Q155647

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3, 2.0

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

- Wrong information specified.

CAUSE
The MSN Dial-Up Networking connectoids may be damaged.

RESOLUTION
Delete all the MSN connectoids, and then manually configure the MSN connection settings. To do so, follow these steps:


 * 1) Double-click My Computer.
 * 2) Double-click Dial-Up Networking.
 * 3) Right-click an MSN connectoid, and then click Delete. Repeat this step until all other MSN connectoids are deleted.
 * 4) Close the Dial-Up Networking window.
 * 5) Right-click the MSN icon on the desktop, and then click Connection Settings.
 * 6) Click "MSN is my dial-up Internet access provider."
 * 7) Click Access Numbers.
 * 8) Click the appropriate primary and backup access numbers for your region.
 * 9) Click OK until you return to Windows.

If you continue to receive the error message after following these steps, check the properties for the connectoids and verify that the correct modem is specified in the connectoids.