Microsoft KB Archive/911135

= Event ID: 40744 occurs when you enable database maintenance in the Connector for Lotus Notes properties in Exchange Server 2003 =

Article ID: 911135

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
If you enable database maintenance in the Connector for Lotus Notes properties in Exchange System Manager, the following event is logged to the Application log every 15 minutes on a computer that is running Microsoft Exchange Server 2003: Event ID: 40744

Event Type: Error

Event Source: MSExchangeNOTES

Event Category: Notes to Exchange Conversion

Description: Error {CT:67} compressing correlation table



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you install the hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you install the hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Start Exchange System Manager.
 * 2) Expand Administrative Groups, expand Routing Groups, and then expand  , and then expand Connectors.
 * 3) Right-click Connector for Lotus Notes, and then click Properties.
 * 4) Click the Advanced tab.
 * 5) Under Notes database maintenance schedule, click Never Run.
 * 6) Click OK.
 * 7) Exit Exchange System Manager.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how to configure the Connector for Lotus Notes, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/exchange/guides/NotesDirAndMailMigrat/7084e96b-3f6a-4751-ae6e-9c9df6747943.mspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM XCCC

Keywords: kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB911135

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