Microsoft KB Archive/131657

= Mac Encarta 95: Computer Hangs While Playing Video =

Article ID: 131657

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 95 for Macintosh

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This article was previously published under Q131657



SYMPTOMS
When you open an Apple menu submenu while a video is playing on a Macintosh the computer stops responding (hangs) and needs to be restarted.



RESOLUTION
Wait for videos to stop playing before accessing Apple menu items.



MORE INFORMATION
Microsoft has confirmed this to be a problem in Encarta 1995 for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: mac 1995 multi media multimedia multi-media mmtitles machine

Keywords: KB131657

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