Microsoft KB Archive/942504

= Error message when you try to create a company in Accounting Professional 2007 or in Accounting Express 2007: &quot;Cannot open back up device 'c\Program Files\Microsoft SQL Server\MSSQL&gt;@\MSSQL\Backup\data\default.db'&quot; =

Article ID: 942504

Article Last Modified on 9/26/2007

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APPLIES TO


 * Microsoft Office Accounting Express 2007
 * Microsoft Office Accounting Professional 2007

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SYMPTOMS
When you try to create a company in Microsoft Office Accounting Professional 2007 or in Microsoft Office Accounting Express 2007, you receive the following error message:

The following database error occurred:

Cannot open back up device 'c\Program Files\Microsoft SQL Server\MSSQL>@\MSSQL\Backup\data\default.db'.

Operating system error 3(The system cannot find the path specified.).

RESTORE DATABASE is terminating abnormally.

This problem occurs if you installed Microsoft SQL Server 2005.



CAUSE
This problem occurs if one of the following conditions is true:
 * SQL Server is missing files.
 * SQL Server is corrupted.



RESOLUTION
To resolve this problem, follow these steps:  Manually remove Accounting Professional 2007 or Accounting Express 2007 and Microsoft SQL Server Express 2005. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

930294 How to manually remove Microsoft Office Accounting 2007 and Microsoft SQL Server Express 2005

 Install Accounting Professional 2007 or Accounting Express 2007 from the installation CD or from downloaded files.

To download Accounting Express from the Microsoft Download Center, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=40589aa4-f8b0-440c-b31c-064a09f8e986&DisplayLang=en



Keywords: kberrmsg kbtshoot kbprb kbmbsmigrate kbexpertiseinter kbexpertisebeginner KB942504

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