Microsoft KB Archive/197790

= Bookshelf 99: Error Message When You Resize Program Window =

Article ID: 197790

Article Last Modified on 12/19/1999

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APPLIES TO


 * Microsoft Bookshelf 99 Standard Edition

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This article was previously published under Q197790



SYMPTOMS
If you resize the Bookshelf 99 program window when the Bookshelf CD-ROM is not in the CD-ROM drive, you receive a message prompting you to insert the Bookshelf disc into the CD-ROM drive.

When you insert the Bookshelf CD-ROM into the CD-ROM drive, and then click OK, you may receive the following error message:

Bshelf99 caused an invalid page fault in module Bshelf99.exe.

If you click Close, Bookshelf quits and you must restart the program.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Bookshelf 99.



MORE INFORMATION
To prevent this issue from occurring, do not remove the Bookshelf CD-ROM from the CD-ROM drive while you are running Bookshelf.

Additional query words: multi multi-media media mm bs99

Keywords: kberrmsg kbbug kbpending kbdisplay KB197790

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