Microsoft KB Archive/243030

= OLEXP: Error Message: No Other Mail or News Accounts Could Be Found =

Article ID: 243030

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2

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This article was previously published under Q243030



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you try to import mail or news account settings in Microsoft Outlook Express, you may receive the following error message:

No other mail or news accounts could be found.



CAUSE
This issue can occur if you click File, point to Import, and then click Mail Account Settings or News Account Settings.



RESOLUTION
To properly import mail or news account settings, follow these steps:
 * 1) On the Tools menu, click Accounts.
 * 2) On the Mail (or News) tab, click Import.
 * 3) Browse to and click the file you want to import, and then click Open.
 * 4) Click Close.



MORE INFORMATION
The import feature on the File menu is designed to import information from other e-mail and newsgroup programs. You cannot specify the source of the files.

Additional query words: OL2K

Keywords: kbenv kberrmsg kbprb kbui KB243030

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