Microsoft KB Archive/218557

= CG5: Cannot Paste an AutoShape from More AutoShapes Window into Word 2000 =

Article ID: 218557

Article Last Modified on 10/7/2003

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APPLIES TO


 * Microsoft Clip Gallery 5.0
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q218557



SYMPTOMS
When you copy an AutoShape from the More Autoshapes window and attempt to paste it into Microsoft Word 2000, you receive the following error message

This action cannot be completed because the  Microsoft Word program is busy.

Choose "Switch To" and correct the problem.

where  is the name of the currently open document.

If you click Switch To or Retry, the error message remains on the screen. You must click Cancel to dismiss the error message and then close the More AutoShapes window.



WORKAROUND
To work around this issue, close the More AutoShapes window before you paste the AutoShape into Word 2000.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Clip Gallery 5.0.

Additional query words: clipart auto shape hangs server busy off2k

Keywords: kbprb KB218557

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