Microsoft KB Archive/257330

= SideWinder Force Feedback Pro: Computer Restarts Repeatedly When You Install Software =

Article ID: 257330

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft SideWinder Force Feedback Pro

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This article was previously published under Q257330



SYMPTOMS
When you install the Microsoft SideWinder Game Controller software that is included with the Microsoft SideWinder Force Feedback Pro game controller, your computer may restart repeatedly before the Microsoft Windows startup sequence is complete.

This behavior becomes an infinite loop and Windows does not start.



CAUSE
This behavior can occur if the following conditions are true:
 * The SideWinder Force Feedback Pro is connected to the 15-pin game port in your sound card.
 * An XWave sound card is installed in your computer.
 * The sound card is configured to use more than one Interrupt Request (IRQ).

NOTE: The printed documentation that is provided with your computer may describe the XWave sound card as a Labway PCI sound card with an XWave chip set.



RESOLUTION
To resolve this issue, configure the sound card to use only one IRQ:
 * 1) Shut down and turn off the computer.
 * 2) Disconnect the SideWinder Force Feedback Pro from the game port, and then turn on the computer.
 * 3) Click Start, point to Settings, and then click Control Panel.
 * 4) Double-click System.
 * 5) Click the Device Manager tab.
 * 6) Click the PLUS SIGN (+) next to Sound, Video, and Game Controllers to expand the branch.
 * 7) Click XWave SoundBlaster Device, and then click Properties.
 * 8) On the General tab, click to select the Disable in this hardware profile check box.
 * 9) Click OK, and then click Close.
 * 10) Restart the computer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 side winder swff gameport continuous reboot cybermax

Keywords: kb3rdparty kbhardware kbprb KB257330

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