Microsoft KB Archive/311706

= Computer with SpeedStep Hangs When It Wakes Up from an S4 State =

Article ID: 311706

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

-



This article was previously published under Q311706



SYMPTOMS
Your laptop computer that supports Intel SpeedStep Technology but that does not support RTC wake-up from S4 (Hibernate) may stop responding (hang) when it resumes from hibernation.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

  Date       Time   Version      Size       File name --  12-Jun-01  17:01  5.1.2600.22  1,842,176  Ntkrnlmp.exe 12-Jun-01 17:02  5.1.2600.22  1,896,960  Ntkrnlpa.exe 12-Jun-01 17:02  5.1.2600.22  1,870,336  Ntkrpamp.exe 12-Jun-01 17:01  5.1.2600.22  1,874,688  Ntoskrnl.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kboswin2000fix kbwinxpsp1fix KB311706

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.