Microsoft KB Archive/268386

= OFF2001: Value Pack Installer Incorrectly Reports Success When Cancelled =

Article ID: 268386

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Office 2001 for Mac

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This article was previously published under Q268386



SYMPTOMS
When you use the Value Pack installer to install individual components, you may receive the following error message:

Setup found more than one copy of the folder &quot;Shared Applications&quot;. Please locate it inside your Office 2001 folder.

If you click Cancel in the install dialog box, you receive the following message:

The operation was successful. If you are finished, click Quit to leave.

However, no components are installed.



CAUSE
This behavior occurs when there is more than one version or copy of Microsoft Office installed on the computer.



WORKAROUND
There is no workaround for this issue, although it causes no further problems or unexpected behavior.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
No files are replaced or installed as a result of this behavior.

Additional query words: off2001kb OFF2001 mac

Keywords: kbbug kbnofix KB268386

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