Microsoft KB Archive/829804

= Attachments in an embedded e-mail message may not be displayed for OWA users =

Article ID: 829804

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-





SYMPTOMS
When a Microsoft Outlook Web Access (OWA) user opens an e-mail message that is embedded in another e-mail message, attachments in the embedded e-mail message may not be displayed.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Exchange\IMAIL\URL

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name --  24-Oct-2003  13:21  6.0.6526.0    143,360  Exodbesh.dll 24-Oct-2003 13:21  6.0.6526.0     57,344  Exodbpc.dll 24-Oct-2003 13:21  6.0.6526.0    200,704  Exodbprx.dll 24-Oct-2003 13:21  6.0.6526.0  2,179,072  Exoledb.dll 24-Oct-2003 13:09  6.0.6526.0     81,920  Exosal.dll 24-Oct-2003 13:10  6.0.6526.0     32,768  Expop3.dll 24-Oct-2003 13:10  6.0.6526.0     32,768  Exproto.dll 24-Oct-2003 13:21  6.0.6526.0    307,200  Exprox.dll 23-Oct-2003 17:42  6.0.6526.0    143,360  Exschema.exe 24-Oct-2003 13:43  6.0.6526.0    315,392  Exsmtp.dll 23-Oct-2003 17:44  6.0.6526.0    675,840  Exwform.dll 24-Oct-2003 13:52  6.0.6526.0    180,224  Exwin32.dll 23-Oct-2003 17:42  6.0.6526.0     40,960  Febecfg.dll 24-Oct-2003 13:10  6.0.6526.0     32,768  Iisif.dll 24-Oct-2003 13:11  6.0.6526.0    135,168  Iisproto.dll 24-Oct-2003 13:11  6.0.6526.0     61,440  Imap4be.dll 24-Oct-2003 13:37  6.0.6526.0    319,488  Imap4evt.dll 23-Oct-2003 17:43  6.0.6526.0    126,976  Imap4fe.dll 24-Oct-2003 13:10  6.0.6526.0    126,976  Imap4svc.dll 24-Oct-2003 13:11  6.0.6526.0     40,960  Jcb.dll 24-Oct-2003 11:47  6.0.6526.0     49,152  Mdbevent.dll 24-Oct-2003 13:45  6.0.6526.0  2,285,568  Mdbmsg.dll 24-Oct-2003 11:47  6.0.6526.0     32,768  Mdbrole.dll 24-Oct-2003 13:51  6.0.6526.0    909,312  Mdbsz.dll 24-Oct-2003 13:11  6.0.6526.0     24,576  Mdbtask.dll 23-Oct-2003 17:18  6.0.6526.0    151,552  Nntpex.dll 24-Oct-2003 13:08  6.0.6526.0     94,208  Peexch50.dll 24-Oct-2003 13:09  6.0.6526.0    397,312  Phatcat.dll 24-Oct-2003 13:10  6.0.6526.0     36,864  Pop3be.dll 24-Oct-2003 13:37  6.0.6526.0    303,104  Pop3evt.dll 23-Oct-2003 17:44  6.0.6526.0     24,576  Pop3fe.dll 24-Oct-2003 13:09  6.0.6526.0     73,728  Pop3svc.dll 24-Oct-2003 13:37  6.0.6526.0    163,840  Protomsg.dll 24-Oct-2003 13:11  6.0.6526.0    532,480  Reapi.dll 24-Oct-2003 13:43  6.0.6526.0    311,296  Resvc.dll 24-Oct-2003 13:10  6.0.6526.0  4,661,248  Store.exe 23-Oct-2003 17:44  6.0.6526.0  3,735,552  Wmtemplates.dll

Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information about the naming schema for Exchange Server software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 XADM: New naming schema for Exchange Server software update packages

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB829804

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.