Microsoft KB Archive/918936

= You cannot view the Free/Busy information for a user in Outlook Web Access on Exchange Server 2003 =

Article ID: 918936

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
You use Microsoft Outlook Web Access to log on to Microsoft Exchange Server 2003. When you invite a user to a meeting, you cannot view the Free/Busy information for that user.



CAUSE
This issue occurs if the display name of the invited user contains two or more contiguous spaces. For example, you cannot view the Free/Busy information for a user who has a display name that resembles one of the following display names:

Note In the examples, two spaces are between Name1 and Name2.



WORKAROUND
To work around this issue, make sure that there is only a single space between names in the display name of a user.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XCCC

Keywords: kbtshoot kbprb KB918936

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