Microsoft KB Archive/928494

= InfoPath 2003 crashes when you click inside the Date Picker control on a form and then press the LEFT ARROW key =

Article ID: 928494

Article Last Modified on 8/29/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition

 Microsoft Office InfoPath 2003 

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SYMPTOMS
Consider the following scenario:
 * You run Microsoft Office InfoPath 2003 and Windows Internet Explorer 6 on a Microsoft Windows XP-based computer.
 * You open or design a form that contains a Date Picker control.
 * You preview the form, click inside the Date Picker control, and then press the LEFT ARROW key.

In this scenario, InfoPath 2003 crashes.

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Cumulative security update information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

To resolve this problem immediately, install the hotfix files in the most recent cumulative security update for Internet Explorer. For more technical information about the most recent cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

For more information about how to install hotfixes that are included in a cumulative security update for Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

897225 How to install hotfixes that are included in updates and cumulative security updates for Internet Explorer

Note This hotfix was first included in security update 928090 (MS07-016). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

928090 MS07-016: Cumulative security update for Internet Explorer

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Apply this hotfix if you cannot install the most recent cumulative security update for Internet Explorer.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Hotfix replacement information
This hotfix is replaced by the hotfix files in security update 928090 and by later cumulative security updates for Internet Explorer.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxppresp3fix kbqfe kbhotfixserver kbexpertiseinter kbfix kbprb KB928494

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