Microsoft KB Archive/935217

= FIX: Host Integration Server 2004 or Host Integration Server 2006 Transaction Integrator logs event 102 when a Transaction Integrator application tries to connect to an IBM IMS application =

Article ID: 935217

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Host Integration Server 2004 Enterprise Edition
 * Microsoft Host Integration Server 2004 Standard Edition
 * Microsoft Host Integration Server 2006

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SYMPTOMS
When a Microsoft Host Integration Server 2004 or Host Integration Server 2006 Transaction Integrator application tries to connect to an IBM IMS application that uses an IMS Connect Remote Environment (RE) type, an error message that resembles the following is logged in the Application log:

Event ID: 102

Source: COMTI

Description: (102) COM Transaction Integrator reported the following exception to the client:

Component:

Method:

Exception description: (2166) The TCP transport, using IMS Connect or OTMA, received a Request Status Message; Return Code=8, Reason Code=56. IP Address:, port:  , transid:. Return description: Error detected by IMS Connect. Reason description=Duplicate Client ID used; the client ID is currently in use

This problem is most likely to occur when the Transaction Integrator application is configured to use persistent connections.



CAUSE
This problem occurs because the algorithm that Transaction Integrator uses to create the IRM_CLIENTID value that is included in the IMS Connect header may generate duplicate values.



Service pack information
To resolve this problem, obtain the latest service pack for Host Integration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

940313 How to obtain the latest Host Integration Server 2004 service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Host Integration Server 2006, 64-bit editions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
After you apply this hotfix, Transaction Integrator sends an IRM_CLIENTID value that consists of eight SPACE characters.

The IRM_CLIENTID parameter specifies the name of the client ID that IMS Connect uses. IMS Connect generates a unique client ID when IMS Connect receives an IRM_CLIENT value of eight SPACE characters.



For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbfix kbqfe kbpubtypekc kbhotfixserver KB935217

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