Microsoft KB Archive/121350

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CTRL Key Does Not Work in Windows or Windows for Workgroups

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Q121350

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows for Workgroups versions 3.1, 3.11

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SYMPTOMS
Commands that use the CTRL key (for example, CTRL+F4 or CTRL+HOME) do not work.

CAUSE
This problem can occur when Windows is using the KEYBOARD.DRV and *VKD drivers and the keyboard driver selected in Windows Setup differs from the type in use. (For example, Setup displays "All AT type keyboards [84--86 keys]" when the keyboard in use is actually a 101-key keyboard.)

RESOLUTION
Change the keyboard driver in Windows Setup to match the type of keyboard in use. Most keyboards with 12 function keys use the "Enhanced 101- or 102- key U.S. and Non-U.S. keyboards" driver.