Microsoft KB Archive/152933

= XCLN: PowerPoint Presentation Can't Be Opened from Public Folder =

Article ID: 152933

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0 for Macintosh

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This article was previously published under Q152933



SYMPTOMS
A PowerPoint presentation saved to a public folder fails to start. The following error message appears:

A problem occurred while working with, or connecting to, a linked or embedded object or its source application.



CAUSE
If you create a PowerPoint presentation and save it as a PowerPoint 4.0 presentation, you may not be able to open the presentation from the Microsoft Exchange Macintosh client. If the presentation was moved to a public folder using a drag-and-drop operation, the presentation will fail to open and will present the error message above. If the presentation was posted to the public folder, the presentation will open.



WORKAROUND
Post the presentation to a public folder and avoid dragging and dropping the presentation to public folders.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: OLE CLSID

Keywords: kbother KB152933

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