Microsoft KB Archive/300413

= XCCC: &quot;HTTP Error 404&quot; Error Message Occurs When You Connect to the Exchange Folder =

PSS ID Number: 300413

Article Last Modified on 10/22/2002

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The information in this article applies to:


 * Microsoft Outlook Web Access 5.5

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This article was previously published under Q300413



SYMPTOMS
When you try to connect to the Exchange folder to access Outlook Web Access (OWA), you may receive either of the following error messages:

HTTP Error 404 File Not Found. The Web server cannot find the file or script you asked for. Please check the URL to ensure that the path is correct. Please contact the server's administrator if this problem persists.

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The page cannot be found

The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.



CAUSE
This issue may occur if the Exchange folder does not exist under the virtual Web site to which the clients connect. The Exchange virtual directory may have either been deleted or renamed.



RESOLUTION
To resolve this issue, use either of the following methods:  If you can accurately determine which virtual directory has been renamed, rename the existing virtual directory.

-or- Create a new Exchange virtual directory:  Create a new folder under the default Web site, name it Exchange, and then point it to the following folder on the hard disk:



 Open the properties of the default Web site, and then click the ISAPI Filters tab. Click Add, and then type Exchfilt in the Filter Name box. Click Browse, click the following file, and then click OK:

Winnt\System32\Exchfilt.dll

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MORE INFORMATION
For additional information about how to turn on OWA on two different Web sites, click the article number below to view the article in the Microsoft Knowledge Base:

261953 XWEB: How to Enable OWA on Two Independent Web Sites Under IIS

Keywords: kbprb KB300413

Technology: kbOutlookSearch kbOWA550

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