Microsoft KB Archive/928596

= You may be unable to hear the audio from a newly connected USB audio device in Windows Media Player 11 in Windows Vista =

Article ID: 928596

Article Last Modified on 3/15/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit edition
 * Windows Vista Home Basic 64-bit edition
 * Windows Vista Home Premium 64-bit edition
 * Windows Vista Ultimate 64-bit edition
 * Windows Vista Business
 * Windows Vista Business 64-bit edition
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Starter
 * Windows Vista Ultimate
 * Microsoft Windows Media Player 11

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SYMPTOMS
On a computer that is running Windows Vista, you may be unable to hear the audio from a newly connected USB audio device in Windows Media Player 11.



WORKAROUND
To work around this problem, restart Windows Media Player 11.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This problem occurs if the following conditions are true:
 * The computer has speakers that are attached to the audio-out port.
 * You connect a new USB audio device after you click Stop and before you click Play in Windows Media Player 11.

Under these conditions, you hear the audio only from the originally attached speakers until you restart Windows Media Player 11.

Keywords: kbtshoot kbprb kbexpertisebeginner KB928596

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