Microsoft KB Archive/870973

= A memory leak occurs in an application using the Volume Shadow Copy Service on a computer that is running Windows Server 2003 =

Article ID: 870973

Article Last Modified on 7/24/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

-





SYMPTOMS
A memory leak may occur in an application that uses the Volume Shadow Copy service on a computer that is running Microsoft Windows Server 2003.



CAUSE
This problem occurs because of a memory leak in cryptographic services (Cryptsvc.dll). Any application that is using cryptographic services, such as the Volume Shadow Copy service, may experience this problem.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit x86-based versions
Date            Time    Version            Size     File name

29-Jun-2004    21:32   5.2.3790.186       52,224   Cryptsvc.dll

Windows Server 2003, 64-bit Itanium-based versions
Date            Time    Version            Size     File name

29-Jun-2004    21:27   5.2.3790.186       129,024  Cryptsvc.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: VSS

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB870973

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.