Microsoft KB Archive/224125

= OFF2000: Error Message "Cannot find the Help file PSS9.HLP." =

Article ID: 224125

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Developer Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Standard Edition

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This article was previously published under Q224125





ERROR MESSAGE
When you click Tech Support, in the About dialog box you receive the following error message:

Cannot find the Help file PSS9.hlp.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.



Search for Pss9.chm
The help file that contains information about obtaining product support is named Pss9.chm. If you installed Office to the default location, the file will be located at:   C:\Program Files\Microsoft Office\Office\1033\Pss9.chm

Additional query words: OFF2000

Keywords: kbdownload KB224125

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