Microsoft KB Archive/181070

= OL98: Contact Fax Numbers May Fail with +1 Prefix =

Article ID: 181070

Article Last Modified on 8/6/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q181070





SYMPTOMS
Sending a Business fax to a contact created with Microsoft Outlook may fail.



CAUSE
The failure of the fax may occur because Outlook has been set to add a +1 the to the beginning of the Business Fax number. Some centrally managed phone systems such as PBX systems may not be able to process the +1 prefix.



RESOLUTION
If this setting conflicts with a centrally managed telephone equipment, the +1 can be omitted. To disable the addition of the +1 in new telephone numbers, follow these steps:
 * 1) Start Outlook and click Contacts on the Outlook Bar.
 * 2) On the Actions menu, point to Call Contact and then click New Call.
 * 3) Click Dialing Options.
 * 4) Click to clear the "Automatically add country code to local phone numbers" check box.
 * 5) Click OK, and then OK again to close all dialog boxes.

When you add a new telephone number to a Contact, Outlook will not add the +1 prefix.

