Microsoft KB Archive/183114

= OL98: All Contacts Display the Same E-mail Name =

Article ID: 183114

Article Last Modified on 8/6/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q183114





SYMPTOMS
When you view your Contacts folder in Microsoft Outlook 98, using the Address Card view, each contact may appear to have your e-mail name.



CAUSE
The Address Card view is corrupted. This may be a result of upgrading over a beta version of Outlook 98.



RESOLUTION
To resolve this issue use the /cleanviews command line switch.

To run the /cleanviews command-line switch, follow these steps:  Quit Outlook. Click the Start button, and click Run. In the Open box, type Outlook, a space, and the command-line switch.

Example: Outlook /cleanviews

 Click OK.

When you reopen Outlook, the Address Card view will display the correct e- mail name for each contact.



MORE INFORMATION
This problem only occurs when viewing your Contacts folder with the Address Card view. Other views show the correct e-mail address for each contact.

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