Microsoft KB Archive/813741

= OL2000: Memory Read Error Mesage and Outlook Quits =

Article ID: 813741

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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SYMPTOMS
After you use Outlook for approximately five minutes, you may receive the following error message:

The instruction at &quot;0x3F9994F4&quot; referenced memory at &quot;0x0000001B&quot;. The Memory could not be &quot;read&quot;. Click OK to terminate the application. Click CANCEL to debug the application.



CAUSE
This issue may be caused by the Net Folders Outlook add-in.



WORKAROUND
To work around this issue, disable the Net Folders add-in:
 * 1) Start Outlook.
 * 2) On the Tools menu, click Options, and then click the Other tab.
 * 3) Click Advanced Options, and then click Add-in Manager.
 * 4) Click to clear the Net Folders check box.
 * 5) Click OK three times.
 * 6) Quit Outlook.
 * 7) Start Outlook.

Keywords: kberrmsg kbprb KB813741

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