Microsoft KB Archive/241864

= GP Fault Using Internet Explorer with Transport Layer Security 1.0 Enabled and HTTPS =

Article ID: 241864

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q241864



SYMPTOMS
You may receive "general protection fault" (GP fault) error messages when you visit a secure Web site using transport layer security (TLS) 1.0 security. Note that Internet Explorer does not enable TLS 1.0 security by default.



CAUSE
The TLS protocol causes the server to send a list of trusted client Certificate Authorities (CAs) to the client. In this case, the size of the list is larger than the software can handle.



Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.



MORE INFORMATION
To determine if TLS 1.0 is enabled, click Internet Options on the Tools menu in Internet Explorer, and then click the Advanced tab.

Keywords: kbbug kbenv kbfix KB241864

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