Microsoft KB Archive/263197

= OL2000: Error Message When You Install the Outlook E-mail Security Update Without Office 2000 SR-1 Installed =

Article ID: 263197

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q263197



SYMPTOMS
When you attempt to apply the Outlook E-mail Security Update, you receive one of the following error messages:

This update can only be applied to Microsoft Office 2000 SR-1 products. Please update all of your Office 2000 products to the SR-1 level.

-or-

The Expected version of Microsoft Office 2000 was not found on this system.

When you click OK, the security update is not installed.



CAUSE
You may receive the first error message if you attempt to install the Outlook E-mail Security Update to an installation of Microsoft Office 2000 that has not been updated to Microsoft Office 2000 SR-1 or later. You may receive the second error message if you attempt to install the Outlook E-mail Security Update to an installation of Microsoft Office earlier than Microsoft Office 2000.



RESOLUTION
To resolve this problem, install the Office 2000 SR-1 update, and then apply the Outlook E-mail Security Update.

For additional information about installing the Office 2000 SR-1 update, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 SR-1



MORE INFORMATION
For additional information about the Outlook Email Security Update, click the article number below to view the article in the Microsoft Knowledge Base:

262631 OL2000: Information About the Outlook E-mail Security Update

Additional query words: OL2K OFF2000

Keywords: kbprb kbpending KB263197

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