Microsoft KB Archive/307810

= OL2000: Message Headers Do Not Synchronize As Expected =

Article ID: 307810

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q307810



SYMPTOMS
If you click Remote Mail on the Tools menu, and then click Connect to download headers, Outlook 2000 does a full synchronization for Calendar, Task, and Contact items instead of only synchronizing the headers of messages as expected.

In the Deleted Items folder, the following information is logged in the synchronization log: In deleted Items you see the following log: 14:57:23 Synchronizing Mailbox 'Jompa' 14:57:23 Synchronizing Hierarchy 14:57:23 Synchronizing Favorites 14:57:23 Synchronizing Folder 'Inbox' 14:57:24 Synchronizing Folder 'Outbox' 14:57:24 Synchronizing Folder 'Sent Items' 14:57:24      5 item(s) added to offline folder 14:57:24 Synchronizing Folder 'Calendar' 14:57:24      1 view(s)/form(s) deleted in offline folder 14:57:24 Synchronizing Folder 'Contacts' 14:57:24 Synchronizing Folder 'Drafts' 14:57:24 Synchronizing Folder 'Journal' 14:57:24 Synchronizing Folder 'Notes' 14:57:24 Synchronizing Folder 'Tasks' 14:57:24 Synchronizing Folder 'Deleted Items' 14:57:24      3 item(s) added to offline folder 14:57:24 Synchronizing Views 14:57:24 Done



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

  Date          Time      Version      Size      File name --  31-Jan-2000  18:26:56   9.0.0.3731    196,661  Oladd.fae 05-Apr-2000 12:02:20   9.0.0.4005    192,561  Mimedir.dll 22-May-2000 16:35:14        -        170,617  Olxchng9.chm 23-May-2000 08:20:06        -        150,690  Olexchng.aw   23-May-2000  16:19:26        -        554,068  Outlhlp.aw_0001 30-May-2000 11:53:14        -         26,643  Olsec9.chm 02-Jun-2000 03:45:52   9.0.0.4201     86,067  Envelope.dll 02-Jun-2000 04:30:30   9.0.0.4201     65,586  Sendto9.dll 14-Jun-2000 10:11:40   1.0.3.27       41,472  Bjablr32.dll 14-Jun-2000 10:12:12   3.2.0.27       61,952  Bjlog32.dll 14-Jun-2000 10:14:54   1.0.3.27      183,808  Emablt32.dll 19-Jun-2000 11:12:12   5.5.2652.65   808,720  Cdo.dll_0004 19-Jun-2000 11:49:48   5.5.2652.65   716,560  Cdo.dll 07-Jul-2000 20:03:32   5.5.3138.0    528,656  Mspst32.dll_0005 07-Jul-2000 20:07:18   5.5.3138.0    602,384  Mspst32.dll_0004 31-Aug-2000 12:43:04   5.5.3142.0    154,112  Emsabp32.dll_0005 08-Jan-2001 14:37:14   1.0.3.28       98,304  Bjsrch32.dll 08-Feb-2001 10:17:59   5.5.3153.0    454,144  Omi9.dll_0001 08-Feb-2001 10:21:39   5.5.3153.0    548,352  Omint.dll_0001 21-May-2001 11:16:34   5.5.3157.0    623,104  Msmapi32.dll_0002 21-May-2001 11:20:28   5.5.3157.0    792,576  Msmapi32.dll_0001 01-Jun-2001 18:15:00   5.5.3159.0    131,344  Emsui32.dll_0005 06-Jun-2001 10:05:59       -         129,024  Out2ksec.mst 21-Jun-2001 15:01:10   9.0.0.5421     73,772  Rm.dll 06-Jul-200  08:11:18       -           2,882  Readme.txt 13-Jul-2001 02:48:22   9.0.5512.0    368,691  Pstprx32.dll_0002 31-Aug-2001 17:02:50   9.0.0.5630  1,675,315  Outllibr.dll 05-Oct-2001 03:33:12   5.5.3165.0    594,192  Emsmdb32.dll_0005 13-Nov-2001 04:45:51   8.30.3165.0   782,608  Outex.dll 18-Nov-2001 16:10:44   5.5.3166.0    540,944  Exsec32.dll_0005 01-Dec-2001 19:00:34   9.0.0.5930    127,027  Contab32.dll_0002 07-Dec-2001 10:48:07   9.0.0.6006  5,328,946  Outllib.dll 10-Dec-2001 13:22:39       -       2,636,800  Outlook.msp



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB307810

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