Microsoft KB Archive/160701

= SMS: Inventory Does Not Detect Memory Beyond 16 MB =

Article ID: 160701

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition
 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q160701





SYMPTOMS
On computers running the OS/2 2.x, 3.x, or 4.x operating system, memory over 16 MB will not be detected or reported by the Systems Management Server Inventory Agent.



CAUSE
To determine the amount of available memory, Systems Management Server makes a 16-bit API call. This call does not return the correct amount of memory on a 32-bit version of OS/2.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1, and 1.2. A supported fix is now available for version 1.2 only, but it has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: 1.00 1.10 1.20 prodsms

Keywords: kb3rdparty kbbug kbinventory KB160701

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