Microsoft KB Archive/305992

= Restore point creation takes up to 10 minutes if the WMI service is not running =

Article ID: 305992

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q305992



SYMPTOMS
When you try to create a restore point, your computer may take 10 minutes to create it. This symptom occurs with manual restore point creation or with automatic system checkpoints.



CAUSE
This behavior can occur if the Windows Management Instrumentation (WMI) service is disabled.



RESOLUTION
To work around this problem, make sure that the WMI service is enabled:
 * 1) Double-click Administrative Tools in Control Panel, and then double-click Computer Management.
 * 2) Expand Services and Applications.
 * 3) Click Services, and then double-click Windows Management Instrumentation.
 * 4) Make sure that the &quot;Startup type&quot; is set to &quot;Automatic&quot;.
 * 5) If the &quot;Service status&quot; is &quot;Stopped&quot; or &quot;Paused&quot;, click Start or Resume.
 * 6) Run System Restore again to create the restore points.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbenv kbprb KB305992

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