Microsoft KB Archive/199352

= Err Msg: At Least One Service or Driver Failed During System Startup... =

Article ID: 199352

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q199352



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you start your computer, you may receive the following error message:

At least one service or driver failed during system startup. Use Event

Viewer to examine the event log for details.



CAUSE
This behavior can occur if the NetBios data value is missing from the registry.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, use Registry Editor to add the NetBios data value to the DependOnService multi-string value in the following registry key:

The DependOnService multi-string value should include the LanmanWorkstation and NetBios data values.

NOTE: The DependOnService multi-string value is displayed as a hexadecimal number when you use Regedit.exe, and as a REG_MULTI_SZ value when you use Regedt32.exe. Therefore, you should use Regedt32.exe to add the NetBios data value.



MORE INFORMATION
When you check the Services tool in Control Panel, you may find that the Messenger service is started and networking is functional. However, Event Viewer may display the following error message:

Event ID 7022 Source: Service Control Manager

Description: The Messenger Service hung on startup

Keywords: kberrmsg kbprb KB199352

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