Microsoft KB Archive/142947

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Problems Reinstalling Microsoft Exchange Information Service

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Q142947

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Windows 95 OEM Service Release, versions 2.0, 2.1, 2.5
 * Microsoft Plus! for Windows 95

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SYMPTOMS
If you remove an information service in Microsoft Exchange or Microsoft Windows Messaging and then try to reinstall it, the information service may not appear when you click Services on the Tools menu and then click Add.

CAUSE
This behavior can occur if a dynamic-link library file (DLL) associated with the information service is missing.

RESOLUTION
To resolve this issue, use one of the following methods:

  If you want to reinstall the Personal Folders, Personal Address Book, Microsoft Fax, Microsoft Mail, The Microsoft Network Online Service, or Internet Mail information service, extract each of the missing files from your original Windows 95 or Plus! for Windows 95 disks or CD-ROM to your Windows\System folder. For information about using the Extract tool, type "extract" at a command prompt, or see the following article in the Microsoft Knowledge Base: "Q129605 How to Extract Original Compressed Windows Files" For a listing of files associated with each information service, please see the "More Information" section of this article. NOTE: If you have installed Internet Explorer version 4.0 or 4.01, you should extract the Awfxcg32.dll file from the Ie4_2.cab cabinet file or reinstall Internet Explorer. For additional information about this issue, please see the following article in the Microsoft Knowledge Base: "Q174887 Error Message: Exchng32 Caused an Invalid Page Fault..." If you want to reinstall the CompuServe Mail information service, double-click the Setup.exe file in the Drivers\Other\Exchange\Compusrv folder on the Windows 95 CD-ROM.

MORE INFORMATION
The following tables list the DLLs associated with each information service:

Windows 95
Personal Folders and Personal Address Book:

  File name     Location -  Mspst32.dll   Win95_06.cab on Windows 95 CD-ROM or disk 6 Microsoft Fax:

  File name      Location --  Awcl1_32.dll   Win95_05.cab on Windows 95 CD-ROM or disk 5 Awdevl32.dll  Win95_05.cab on Windows 95 CD-ROM or disk 5 Awfaxp32.dll  Win95_05.cab on Windows 95 CD-ROM or disk 5 Awfxab32.dll  Win95_05.cab on Windows 95 CD-ROM or disk 5 Awfxcg32.dll  Win95_05.cab on Windows 95 CD-ROM or disk 5 Awrndr32.dll  Win95_05.cab on Windows 95 CD-ROM or disk 5 Microsoft Mail:

  File name    Location -  Msfs32.dll   Win95_06.cab on Windows 95 CD-ROM or Win95_07.cab on                disk 7 The Microsoft Network Online Service:

  File name      Location --  Mosabp32.dll   Win95_07.cab on Windows 95 CD-ROM or disk 7 Moscfg32.dll  Win95_07.cab on Windows 95 CD-ROM or disk 7 Mosrxp32.dll  Win95_07.cab on Windows 95 CD-ROM or disk 7 Internet Mail:

  File name     Location Minet32.dll  Plus_7.cab on Microsoft Plus! CD-ROM or Plus_6.cab on disk 6 CompuServe Mail:

  File name      Location ---  Csmapa32.dll   Drivers\Other\Exchange\Compusrv folder on Windows 95 CD-ROM

Csmapx32.dll  Drivers\Other\Exchange\Compusrv folder on Windows 95 CD-ROM

Windows 95 OEM Service Release 2, 2.1, 2.5
Personal Folders and Personal Address Book:

  File name     Location --  Mspst32.dll   Win95_09.cab Microsoft Fax:

  File name      Location ---  Awcl1_32.dll   Win95_06.cab Awdevl32.dll  Win95_06.cab Awfaxp32.dll  Win95_06.cab Awfxab32.dll  Win95_06.cab Awfxcg32.dll  Win95_06.cab Awrndr32.dll  Win95_07.cab Microsoft Mail:

  File name    Location -  Msfs32.dll   Win95_10.cab The Microsoft Network Online Service:

  File name      Location ---  Mosabp32.dll   Win95_10.cab Moscfg32.dll  Win95_10.cab Mosrxp32.dll  Win95_10.cab Internet Mail:

<pre class="FIXEDTEXT">  File name     Location -  Minet32.dll   Plus_19.cab