Microsoft KB Archive/296312

= Shortcut Keys Do Not Function as Expected on Some Web Pages =

Article ID: 296312

Article Last Modified on 7/26/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q296312





SYMPTOMS
Internet Explorer shortcut keys may not function as expected on all web pages. For example, when you press ALT+E to open the Edit menu in Internet Explorer, the focus may be set on an element on the Web page you are visiting instead of opening the Edit menu.



CAUSE
This behavior can occur if the author of the Web page you are visiting has used the accessKey property to set the shortcut key for an object on the Web page to the same key used by Internet Explorer. The accessKey property overrides Internet Explorer shortcut keys.



WORKAROUND
To work around this issue, follow these steps:
 * 1) Press the ALT key on the keyboard once.

The File menu has the focus.
 * 1) Use the RIGHT ARROW key to navigate to the menu you want.
 * 2) Press the DOWN ARROW key to pull down the menu.
 * 3) Press the DOWN ARROW key to select the menu item you want.
 * 4) Press ENTER.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For developer related information on the accessKey property, please see the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms533062.aspx

Additional query words: hotkeys accelerator keys speed

Keywords: kbenable kbpending kbprb KB296312

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