Microsoft KB Archive/292155

= Error message when you perform a mail merge operation in Word: &quot;Word found locked fields during update&quot; =

Article ID: 292155

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q292155





SYMPTOMS
When you perform a mail merge operation in Microsoft Word, you may receive the following error message:

Word found locked fields during update. Word cannot update the locked fields.



CAUSE
This behavior occurs when the following conditions are true:
 * A {SHAPE \* MERGEFORMAT} field is included in your mail merge main document. This field is created when a text box or an AutoShape is added, with a drawing canvas, to the mail merge main document.

NOTE: To see the fields contained in your document, press ALT+F9.
 * The wrapping style of the drawing canvas is set to In Line With Text.



WORKAROUND
To work around this issue, use one of the following methods.

Method 1: Turn Off Drawing Canvas When You Insert AutoShapes
To prevent Word from automatically creating a drawing canvas when you insert AutoShapes, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) In the Options dialog box, click to clear the Automatically create drawing canvas when inserting AutoShapes check box on the General tab.

Method 2: Change the Wrapping Style
To change the wrapping style of the drawing canvas, follow these steps:
 * 1) Click the drawing canvas.

Notice that the Drawing Canvas toolbar appears.
 * 1) On the Drawing Canvas toolbar, click Text Wrapping, and then click any wrapping style other than In Line With Text.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kberrmsg kbpending KB292155

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