Microsoft KB Archive/263230

= XWEB: Unable to Access the Address Book When Composing New Mail or Appointments in Outlook Web Access =

Article ID: 263230

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q263230



SYMPTOMS
When you use any Web browser earlier than Microsoft Internet Explorer 5 to access a mailbox in Microsoft Exchange 2000 Outlook Web Access, you are unable to access the address book when composing new appointments or e-mail messages.



WORKAROUND
Open the address book in a separate browser window, and then compose the new item. Go back and forth between the address book window and the compose window to cut and paste as needed.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION
For additional information about using Outlook Web Access with browsers earlier than Internet Explorer 5, click the article number below to view the article in the Microsoft Knowledge Base:

253615 XWEB: Using Browsers Earlier Than Internet Explorer 5 to Gain Access to Outlook Web Access

Additional query words: GAL, find names, ambiguous name resolution, ANR

Keywords: kbbug kbpending KB263230

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