Microsoft KB Archive/816830

= You Receive an Error Message When You Try to Forward or to Reply to a Digitally Signed E-Mail Message =

Article ID: 816830

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Outlook Express 6.0

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SYMPTOMS
When you try to forward or to reply to a digitally signed e-mail message from a mail account without a digital ID in Outlook Express, you receive the following error message:

You do not have a digital ID



CAUSE
This problem occurs because Outlook Express tries to send the e-mail message with a digital signature even if there is not a digital ID present for the forwarding mail account.



WORKAROUND
To work around this problem, turn off the Digitally sign option before you reply or forward the digitally signed e-mail message. To do this, follow these steps:


 * 1) After you click theReply or the Forwardbuttons on the e-mail message, click theTools menu.
 * 2) Verify that the Digitally sign check box is not selected. Click to clear the Digitally sign check box if it is selected.
 * 3) Click Send.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB816830

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