Microsoft KB Archive/842663

= B's CLiP may stop responding when you try to use it to format a DVD-RW disc on a Toshiba portable computer that is running Windows XP =

Article ID: 842663

Article Last Modified on 6/8/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
On a portable computer from Toshiba Corporation that is running Microsoft Windows XP, the B's CLiP program from B.H.A Corporation may stop responding when you try to use the program to format a DVD-RW disc. You cannot use Task Manager to stop the program. Instead, you must restart the computer.



CAUSE
This problem may occur if lots of data is being copied from the DVD-RW disc when you start to format it.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows XP Service Pack 2.



MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbwinxpsp2fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB842663

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