Microsoft KB Archive/840055

= Store stops responding in Exchange 2000 Server or in Exchange Server 2003 =

Article ID: 840055

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
If the Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 Store process stops responding (hangs), there may not be any available Messaging Database (Mdb) taskpool threads.



Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you apply this hotfix:
 * Microsoft Exchange MTA Stacks
 * Microsoft Exchange Information Store
 * Microsoft Exchange System Attendant
 * Intersite Messaging
 * License Logging
 * World Wide Web Publishing Service
 * Simple Mail Transfer Protocol (SMTP)
 * Microsoft Exchange Routing Engine
 * Microsoft Exchange POP3
 * Network News Transfer Protocol (NNTP)
 * Microsoft Exchange IMAP4
 * IIS Admin Service
 * Microsoft Exchange Management
 * Windows Management Instrumentation
 * Microsoft Search

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name

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12-Jun-2004 04:29  6.0.6603.0        602,112  Abv_dg.dll

12-Jun-2004 04:29  6.0.6603.0        757,760  Adc.exe

12-Jun-2004 04:54  6.0.6603.0      4,370,432  Adcadmin.dll

12-Jun-2004 04:25  6.0.6603.0        593,920  Addxa.dll

12-Jun-2004 04:44  6.0.6603.0         49,152  Archivesink.dll

12-Jun-2004 04:58  6.0.6603.0        221,184  Calconmsg.dll

12-Jun-2004 04:14  6.0.6603.0        585,728  Ccmc.exe

12-Jun-2004 04:56  6.0.6603.0         69,632  Ccmproxy.dll

12-Jun-2004 04:20  6.0.6603.0        716,800  Cdo.dll

12-Jun-2004 05:35  6.0.6603.0      3,919,872  Cdoex.dll

12-Jun-2004 04:56  6.0.6603.0      2,109,440  Cdoexm.dll

12-Jun-2004 04:11  6.0.6603.0        561,152  Cdohtml.dll

10-Jun-2004 18:37                     12,720  Ctrl_calendarview20.htc

10-Jun-2004 18:37                     91,631  Ctrl_calendarview20.js

10-Jun-2004 18:37                      8,882  Ctrl_reminder20.htc

10-Jun-2004 18:37                     71,102  Ctrl_view20.js

12-Jun-2004 04:56  6.0.6603.0        794,624  Dapi.dll

12-Jun-2004 05:27  6.0.6603.0        856,064  Davex.dll

12-Jun-2004 05:27  6.0.6603.0         53,248  Davexpc.dll

12-Jun-2004 04:22  6.0.6603.0         28,672  Dramapi.dll

12-Jun-2004 05:22  6.0.6603.0        131,072  Drviis.dll

12-Jun-2004 04:33  6.0.6603.0        151,552  Ds2mb.dll

12-Jun-2004 04:56  6.0.6603.0        114,688  Ds2mbmsg.dll

12-Jun-2004 05:23  6.0.6603.0        577,536  Dsaccess.dll

12-Jun-2004 04:35  6.0.6603.0        184,320  Dscmsg.dll

12-Jun-2004 04:26  6.0.6603.0         69,632  Dsproxy.dll

12-Jun-2004 04:30  6.0.6603.0         65,536  Dxanotes.dll

12-Jun-2004 02:45                      2,670  Edkguid.h

12-Jun-2004 03:04                     18,980  Edkguid.lib

12-Jun-2004 02:45                    105,318  Edkmdb.h

12-Jun-2004 04:12  6.0.6603.0         49,152  Embx.dll

12-Jun-2004 04:29  6.0.6603.0        167,936  Emsabp32.dll

12-Jun-2004 04:37  6.0.6603.0        962,560  Emsmdb32.dll

12-Jun-2004 04:23  6.0.6603.0      1,798,144  Emsmta.exe

12-Jun-2004 05:24  6.0.6603.0        733,184  Epoxy.dll

12-Jun-2004 04:12  6.0.6603.0         16,384  Escprint.dll

12-Jun-2004 05:25  6.0.6603.0      2,179,072  Ese.dll

12-Jun-2004 05:25  6.0.6603.0        266,240  Eseback2.dll

12-Jun-2004 05:25  6.0.6603.0        217,088  Esebcli2.dll

12-Jun-2004 05:25  6.0.6603.0         40,960  Eseperf.dll

10-Jun-2004 18:42                      6,991  Eseperf.hxx

12-Jun-2004 05:25                    391,634  Eseperf.ini

12-Jun-2004 04:55  6.0.6603.0      8,470,528  Exadmin.dll

12-Jun-2004 05:35  6.0.6603.0      3,596,288  Excdo.dll

12-Jun-2004 05:23  6.0.6603.0        167,936  Exchmem.dll

12-Jun-2004 04:55  6.0.6603.0      3,850,240  Excluadm.dll

12-Jun-2004 04:39  6.0.6603.0      3,354,624  Exconmsg.dll

12-Jun-2004 02:45  6.0.6603.0        210,688  Exifs.sys

12-Jun-2004 02:45  6.0.6603.0          8,192  Exifsmsg.dll

12-Jun-2004 05:22  6.0.6603.0         94,208  Eximap4.dll

12-Jun-2004 04:56  6.0.6603.0      1,867,776  Exmgmt.exe

12-Jun-2004 05:23  6.0.6603.0        262,144  Exmime.dll

12-Jun-2004 04:11  6.0.6603.0        176,128  Exnntp.dll

12-Jun-2004 05:27  6.0.6603.0        143,360  Exodbesh.dll

12-Jun-2004 05:27  6.0.6603.0         57,344  Exodbpc.dll

12-Jun-2004 05:27  6.0.6603.0        200,704  Exodbprx.dll

12-Jun-2004 05:27  6.0.6603.0      2,179,072  Exoledb.dll

12-Jun-2004 05:20  6.0.6603.0         81,920  Exosal.dll

12-Jun-2004 04:24  6.0.6603.0         28,672  Expkm.dll

12-Jun-2004 05:22  6.0.6603.0         32,768  Expop3.dll

12-Jun-2004 05:23  6.0.6603.0         32,768  Exproto.dll

12-Jun-2004 05:27  6.0.6603.0        307,200  Exprox.dll

12-Jun-2004 05:20  6.0.6603.0        122,880  Exps.dll

12-Jun-2004 04:17  6.0.6603.0        139,264  Exres.dll

12-Jun-2004 04:36  6.0.6603.0        143,360  Exschema.exe

12-Jun-2004 05:27  6.0.6603.0        331,776  Exsmtp.dll

12-Jun-2004 04:37  6.0.6603.0        720,896  Exsp.dll

12-Jun-2004 04:38  6.0.6603.0        675,840  Exwform.dll

12-Jun-2004 04:12  6.0.6603.0        180,224  Exwin32.dll

12-Jun-2004 04:56  6.0.6603.0      1,347,584  Exwmi.dll

12-Jun-2004 04:37  6.0.6603.0         40,960  Febecfg.dll

10-Jun-2004 18:37                      5,596  Frm_attach20.js

10-Jun-2004 18:37                     32,766  Frm_composeappt20.js

10-Jun-2004 18:37                     28,461  Frm_composecontact20.js

10-Jun-2004 18:37                      8,985  Frm_readnote20.js

12-Jun-2004 04:33  6.0.6603.0         40,960  Gw2mex.exe

12-Jun-2004 04:32  6.0.6603.0         77,824  Gwart.dll

12-Jun-2004 04:32  6.0.6603.0        110,592  Gwhc.dll

12-Jun-2004 04:43  6.0.6603.0         24,576  Gwisecalmsg.dll

12-Jun-2004 05:22  6.0.6603.0         32,768  Iisif.dll

12-Jun-2004 05:23  6.0.6603.0        135,168  Iisproto.dll

12-Jun-2004 05:23  6.0.6603.0         61,440  Imap4be.dll

12-Jun-2004 04:41  6.0.6603.0        319,488  Imap4evt.dll

12-Jun-2004 04:38  6.0.6603.0        126,976  Imap4fe.dll

12-Jun-2004 05:22  6.0.6603.0        126,976  Imap4svc.dll

12-Jun-2004 04:37  6.0.6603.0        114,688  Imapadm.dll

12-Jun-2004 04:37  6.0.6603.0         20,480  Imapapi.dll

12-Jun-2004 04:56  6.0.6603.0        479,232  Imapmgr.dll

12-Jun-2004 04:56  6.0.6603.0         73,728  Inproxy.dll

12-Jun-2004 05:23  6.0.6603.0         40,960  Jcb.dll

12-Jun-2004 04:22  6.0.6603.0         36,864  Kmsbackup.dll

12-Jun-2004 04:22  6.0.6603.0        204,800  Kmserver.exe

12-Jun-2004 04:39  6.0.6603.0         36,864  Letadata.dll

12-Jun-2004 04:35  6.0.6603.0        868,352  Lsadmin.exe

12-Jun-2004 04:27  6.0.6603.0        163,840  Lscms.dll

12-Jun-2004 04:41  6.0.6603.0        344,064  Lscps.dll

12-Jun-2004 04:27  6.0.6603.0         73,728  Lslde.dll

12-Jun-2004 04:27  6.0.6603.0         28,672  Lsldew.dll

12-Jun-2004 04:27  6.0.6603.0        139,264  Lsmexhc.dll

12-Jun-2004 04:27  6.0.6603.0        237,568  Lsmexif.dll

12-Jun-2004 04:31  6.0.6603.0         20,480  Lsmexin.exe

12-Jun-2004 04:31  6.0.6603.0         40,960  Lsmexnts.exe

12-Jun-2004 04:31  6.0.6603.0         20,480  Lsmexout.exe

12-Jun-2004 04:27  6.0.6603.0        118,784  Lsmmdodb.dll

12-Jun-2004 04:27  6.0.6603.0        200,704  Lsntshc.dll

12-Jun-2004 04:32  6.0.6603.0         49,152  Lsntsmex.exe

12-Jun-2004 04:32  6.0.6603.0         49,152  Lsxfm.dll

12-Jun-2004 04:56  6.0.6603.0      2,973,696  Mad.exe

12-Jun-2004 05:35  6.0.6603.0        524,288  Madfb.dll

12-Jun-2004 04:56  6.0.6603.0        811,008  Madmsg.dll

12-Jun-2004 04:55  6.0.6603.0      4,698,112  Maildsmx.dll

12-Jun-2004 04:17  6.0.6603.0        745,472  Mapi32.dll

12-Jun-2004 04:43  6.0.6603.0         24,576  Mapical.dll

12-Jun-2004 04:12  6.0.6603.0         49,152  Mdbevent.dll

12-Jun-2004 04:31  6.0.6603.0      2,293,760  Mdbmsg.dll

12-Jun-2004 04:14  6.0.6603.0         32,768  Mdbrole.dll

12-Jun-2004 04:37  6.0.6603.0        917,504  Mdbsz.dll

12-Jun-2004 05:23  6.0.6603.0         24,576  Mdbtask.dll

12-Jun-2004 04:32  6.0.6603.0         32,768  Mex2gw.exe

12-Jun-2004 04:13  6.0.6603.0      2,551,808  Mlmig32.dll

12-Jun-2004 04:11  6.0.6603.0         69,632  Mlmignts.dll

12-Jun-2004 04:19  6.0.6603.0        245,760  Mmfmig32.dll

12-Jun-2004 04:29  6.0.6603.0        856,064  Msallog.dll

12-Jun-2004 04:35  6.0.6603.0         81,920  Msgtrack.dll

12-Jun-2004 04:39  6.0.6603.0      3,092,480  Mtamsg.dll

12-Jun-2004 04:39  6.0.6603.0         32,768  Mtaperf.dll

10-Jun-2004 18:58                      5,621  Mtaperf.h

12-Jun-2004 04:39                     96,078  Mtaperf.ini

12-Jun-2004 04:34  6.0.6603.0         73,728  Mtaroute.dll

12-Jun-2004 04:11  6.0.6603.0        151,552  Nntpex.dll

12-Jun-2004 04:56  6.0.6603.0      1,105,920  Nntpmgr.dll

12-Jun-2004 04:26  6.0.6603.0         53,248  Ntspxgen.dll

12-Jun-2004 04:22  6.0.6603.0         57,344  Oabgen.dll

10-Jun-2004 18:50  11.0.5704.14      125,136  Offfilt.dll

12-Jun-2004 04:56  6.0.6603.0         77,824  Pcproxy.dll

12-Jun-2004 05:19  6.0.6603.0         94,208  Peexch50.dll

12-Jun-2004 05:20  6.0.6603.0        413,696  Phatcat.dll

12-Jun-2004 05:27  6.0.6603.0        507,904  Phatq.dll

12-Jun-2004 05:27  6.0.6603.0        229,376  Phatqadm.dll

12-Jun-2004 04:37  6.0.6603.0        114,688  Pop3adm.dll

12-Jun-2004 04:37  6.0.6603.0         20,480  Pop3api.dll

12-Jun-2004 05:22  6.0.6603.0         36,864  Pop3be.dll

12-Jun-2004 04:41  6.0.6603.0        303,104  Pop3evt.dll

12-Jun-2004 04:39  6.0.6603.0         24,576  Pop3fe.dll

12-Jun-2004 04:56  6.0.6603.0        892,928  Pop3mgr.dll

12-Jun-2004 05:20  6.0.6603.0         73,728  Pop3svc.dll

12-Jun-2004 04:41  6.0.6603.0        163,840  Protomsg.dll

12-Jun-2004 05:23  6.0.6603.0        532,480  Reapi.dll

12-Jun-2004 05:27  6.0.6603.0        311,296  Resvc.dll

12-Jun-2004 04:56  6.0.6603.0        708,608  Smtpmgr.dll

12-Jun-2004 04:22  6.0.6603.0         86,016  Srscheck.dll

12-Jun-2004 04:25  6.0.6603.0        401,408  Srsmain.exe

12-Jun-2004 04:29  6.0.6603.0      1,069,056  Srsmsg.dll

12-Jun-2004 05:22  6.0.6603.0      4,673,536  Store.exe

12-Jun-2004 04:10  6.0.6603.0         65,536  Tokenm.dll

12-Jun-2004 05:27  6.0.6603.0        421,888  Tranmsg.dll

12-Jun-2004 04:35  6.0.6603.0         73,728  Turflist.dll

10-Jun-2004 18:38                     22,121  Util_owa20.js

10-Jun-2004 18:38                     12,696  Util_view20.js

12-Jun-2004 04:38  6.0.6603.0      3,735,552  Wmtemplates.dll

12-Jun-2004 04:11  6.0.6603.0         40,960  X400omv1.dll

12-Jun-2004 04:56  6.0.6603.0         94,208  X400prox.dll



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 2.

Keywords: kbqfe kbhotfixserver kbexchange2000presp4julybarfix kbfix kbexchange2000presp4fix kbbug KB840055

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