Microsoft KB Archive/239252

= Works: Custom and Summary Properties for Word Processor Document Are Lost =

Article ID: 239252

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works 6.0

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This article was previously published under Q239252



SYMPTOMS
If you enter settings for the Custom or Summary properties of a Microsoft Works Word Processor document from within Microsoft Windows Explorer, you may experience both of the following symptoms:
 * The settings you entered do not take effect.
 * The settings you entered are lost.

If you right-click the Works 2000 Word Processor document from within Windows Explorer, click Properties, and then click the Custom tab or the Summary tab, none of the data you entered appears in any of the fields in either tab.



CAUSE
This behavior can occur because the Custom and Summary properties are not valid properties for a Works 6 or Works 2000 Word Processor document.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: w_works works2k invalid

Keywords: kbbug kbpending KB239252

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