Microsoft KB Archive/256980

= OL2000: Custom Field Does Not Display Large Amounts of Text =

Article ID: 256980

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q256980



SYMPTOMS
When you enter a large amount of text in a field on a custom form, you can view this information when you connect to a Microsoft Exchange Server, but you cannot view this information when you use an Offline Store files (.ost) or a Personal Folders (.pst) file.



CAUSE
This problem occurs because the MAPI GetProps function that is used internally can only hold up to 4 kilobytes (KB) of data.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K Q253113

Keywords: kbbug kbfix kbqfe kbhotfixserver KB256980

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