Microsoft KB Archive/833305

= A program or a service logs an error that states that the handle is not valid for the event log =

Article ID: 833305

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
You may see one of the following events in the event log. These events may be recorded when a program or a service is monitoring the event log and when the server is experiencing high stress logging events:

Event Type: Warning

Event Source: OnePoint Operations

Event Category: None

Event ID:25009

Date:10/15/2003

Time:12:59:46 PM

User: NT AUTHORITY\SYSTEM

Computer:

Description:

The NT %1 Provider encountered an unexpected error on the Directory Service event log. The Provider will attempt to recover by re-opening the log. Error details: The handle is invalid.

Event Type: Warning

Event Source: EvntAgnt

Event Category: None

Event ID:3006

Date:10/22/2003

Time:6:35:27 AM

User: N/A

Computer:

Description:

Error reading log event record. Handle specified is 506840. Return code from ReadEventLog is 6.

These errors may also occur on a computer if the monitoring software loses network connectivity to the target computer.



CAUSE
The Event Log service may use an handle that is not valid when a new event overwrites the contents of an event for which there is an open handle.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must be running Windows 2000 Service Pack 3 (SP3).

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size    File name ---  15-Dec-2003  13:11  5.0.2195.6883  47,376  Eventlog.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
Some programs such as Event Agent are not seriously affected by this problem. You can ignore the warning in these cases. For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833305

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