Microsoft KB Archive/261234

= WMI Providers Not Initialized If Japanese Language Support Is Installed =

Article ID: 261234

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q261234



SYMPTOMS
When Windows 2000 Network Load Balancing (NLB) commands are invoked from a computer running Windows 2000 Multilanguage version, WMI providers are not initialized.



CAUSE
The NLB code does not handle double-byte character set (DBCS) characters correctly.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date     Time   Version         Size      -File name ---  5-25-00  8:43p  5.00.2195.1528  26,896 KB  Wlbsctrl.dll The Japanese version of this fix should have the following file attributes or later:   Date    Time   Version         Size       File name     Platform 6-2-00 8:43p  5.00.2195.1528  26,896 KB  Wlbsctrl.dll  Intel 6-2-00 8:43p  5.00.2195.1528  26,896 KB  Wlbsctrl.dll  NEC



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbfix kbqfe KB261234

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