Microsoft KB Archive/183889

= IntelliMouse: Page Fault When Scrolling Through Excel Workbook =

Article ID: 183889

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Excel 97 Standard Edition
 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.0a
 * Microsoft IntelliPoint 2.1
 * Microsoft IntelliPoint 2.2

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This article was previously published under Q183889



SYMPTOMS
When you use the IntelliMouse wheel to scroll through a Microsoft Excel workbook, you may receive the following error message:

Excel caused an invalid page fault in module Mso97.dll.



CAUSE
This behavior can occur if the following conditions exist:


 * The Excel workbook contains multiple worksheets.
 * You freeze a pane in one or more of the worksheets.



RESOLUTION
To resolve this problem, follow these steps:


 * 1) Click the first worksheet in the Excel workbook.
 * 2) On the Window menu, click Unfreeze Panes.
 * 3) Repeat steps 1-2 for the remaining worksheets in the workbook.



STATUS
Microsoft has confirmed this to be a problem in the products listed in the applies to section of this article.

Additional query words: 97 2.10 intelli mouse point track ball off97 work-book work-sheet

Keywords: kbbug kbinterop kbhardware kbpending KB183889

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