Microsoft KB Archive/906723

= Error message when you try to open an Office 2003 file from an FTP site in Internet Explorer: &quot;Could not open &quot; =

Article ID: 906723

Article Last Modified on 12/9/2005

-

APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office OneNote 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003

-





SYMPTOMS
When you try to open a Microsoft Office 2003 file from a File Transfer Protocol (FTP) site in Microsoft Internet Explorer, the file does not open. Additionally, you receive the following error message:

Could not open.

When you click OK to close the error message, you receive the following error message:

Microsoft Office  cannot access the file



RESOLUTION
To resolve this issue, copy the file from the FTP site, and then save it locally. After the file is saved, you can open the file.

To save the file locally, follow these steps:
 * 1) Start Internet Explorer, and then visit the FTP site.
 * 2) After you locate the file that you want to save locally, right-click the file, and then click Copy To Folder.
 * 3) In the Browse For Folder dialog box, click the folder in which you want to save the file.
 * 4) Click OK.

