Microsoft KB Archive/834463

= 1200-dpi PostScript print jobs do not print correctly in Windows XP =

Article ID: 834463

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

-





SYMPTOMS
When you try to print a graphic file to a PostScript printer on a Microsoft Windows XP-based computer, some aspects of the print job may not print correctly. For example, the following items may be printed too large, or they may be printed on the wrong part of the page:
 * Transparent text
 * Graphics
 * Bullets
 * Rotated text



CAUSE
This issue may occur if all the following conditions are true:
 * You configure the print job to print at 1200 dots per inch (dpi).
 * You print to a PostScript printer.
 * You print from a program that uses Windows GDI+ technology.

Note GDI+ is the part of the Windows XP or the Windows Server 2003 operating system that provides two-dimensional vector graphics, imaging, and typography. GDI+ improves on Windows Graphics Device Interface (GDI) by adding new features and by optimizing existing features.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hoffix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP 32-bit versions
   Date         Time   Version            Size    File name --  10-Feb-2004  00:05  5.1.2600.1336     676,864  Sxs.dll 02-Feb-2004 13:58  5.1.3102.1337   1,638,400  Gdiplus.dll 04-Feb-2004 03:09                        397  Gdiplus.man 10-Feb-2004 00:06                        605  Gdiplus.man

Windows XP 64-Bit Edition
  Date         Time   Version            Size    File name -  09-Feb-2004  14:59  5.1.2600.1336   2,018,816  Sxs.dll          IA-64 09-Feb-2004 15:05  5.1.2600.1336     676,864  Wsxs.dll         x86 09-Feb-2004 14:59  5.1.3102.1337   5,197,824  Gdiplus.dll      IA-64 09-Feb-2004 14:59                        398  Gdiplus.man 09-Feb-2004 14:59                        607  Gdiplus.man



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB834463

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.