Microsoft KB Archive/183186

= OFF98: "Memory Error Initializing Buffers" When You Run Office Installer with Now Tabs =

Article ID: 183186

Article Last Modified on 10/2/2002

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APPLIES TO


 * Microsoft Office 98 for Macintosh

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This article was previously published under Q183186



SYMPTOMS
When you run the Microsoft Office Installer, you may receive the following error message:

Memory error initializing buffers.

1009:1,-108 Out of memory



CAUSE
This problem occurs if Now Tabs is running when you run the Microsoft Office Installer.



WORKAROUND
To work around this problem, disable Now Tabs, and then run the installation program. To disable Now Tabs, follow these steps:

 Start Extensions Manager.

Extensions Manager is located in one of the following folders:

System Folder:Control Panels

System Folder:Control Panels (Disabled)

 Click Create New Set if you receive the following alert:

The Selected set does not match the contents of your System Folder. Do you want to update the selected set to match, revert to the selected set, or create a new set that matches? Click to clear the Now Tabs check box, and then click Restart.

After your computer has been restarted, run the Microsoft Office Installer. After you install Office, select Now Tabs again in the Extensions Manager and restart the computer.

The third-party product discussed here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF98

Keywords: kbbug kbnofix kb3rdparty kbfaq KB183186

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