Microsoft KB Archive/186972

= XCLN: Forms Converter Fails to Convert When Form Is In Use =

Article ID: 186972

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q186972



SYMPTOMS
When you attempt to convert a custom Outlook form using the HTML Forms Converter, the following error may occur:

Function: ConvertForm

Process: Error converting forms error: (Hex: 80004005)



CAUSE
The form that is to be converted and overwritten by the Forms Converter is open and in use by a browser.



WORKAROUND
Make sure the form is not open by any user at the time it is to be overwritten.



STATUS
Microsoft has confirmed this to be a problem in the above listed versions. New information will be posted here in the Knowledge Base as it becomes available.

Additional query words: 8.5

Keywords: kbbug kbpending KB186972

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