Microsoft KB Archive/329803

= The folder name is missing from a localized message that indicates that the mailbox limit has been reached =

Article ID: 329803

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q329803





SYMPTOMS
The message that is sent to users who have reached the mailbox limit that is defined by the mailbox_quota attribute typically includes both the folder name and the computer name in the Subject field. When this message is sent in English, the message includes the folder name and the computer name. When this message is localized by the Microsoft Exchange Information Store service to another language, such as Japanese, only the computer name is included in the Subject field.



CAUSE
This problem occurs because the folder name is not included in the subject field when the message is localized.



Cumulative update information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date       Time       Version     Size        File name - 25-Nov-2002 06:01     6.0.6372.0  3,915,776   Cdoex.dll 25-Nov-2002 06:01     6.0.6372.0  3,567,616   Excdo.dll 25-Nov-2002 05:40     6.0.6372.0    258,048   Exmime.dll 25-Nov-2002 05:46     6.0.6372.0  1,691,648   Exoledb.dll 25-Nov-2002 04:36     6.0.6372.0  2,256,896   Mdbmsg.dll 25-Nov-2002 04:21     6.0.6372.0     32,768   Mdbrole.dll 25-Nov-2002 05:39     6.0.6372.0  4,587,520   Store.exe

Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Additional query words: kbExchange2000preSP4marchbarFix kbExchange2000preSP4septbarFix

Keywords: kbhotfixserver kbqfe kbbug kbexchange2000presp4fix kbfix KB329803

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