Microsoft KB Archive/104736

= System Hangs When DoubleDisk Gold Is Installed =

Article ID: 104736

Article Last Modified on 10/12/2003

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition

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This article was previously published under Q104736



SYMPTOMS
This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

DoubleDisk Gold version 6.0 installs and functions correctly with MS-DOS 6.0. However, after you install DoubleDisk Gold version 6.0 under MS-DOS 6.2, your system may stop responding (hang) after displaying the following error message:

DoubleDisk is examining your system

You may need to restart your computer several times to allow the installation program to continue. After DoubleDisk Gold is installed, you may encounter several incompatibilities with MS-DOS 6.2 that cause your system to hang.



RESOLUTION


STATUS
Vertisoft has confirmed this to be a problem with DoubleDisk Gold version 6.0 and is working on a compatible version.



MORE INFORMATION
DoubleDisk Gold is manufactured by Vertisoft, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 6.20 DBLDISK double disk vertisoft compression DoubleSpace dblspace

Keywords: KB104736

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