Microsoft KB Archive/901150

= You may receive a “Stop 0x000000ab” error message when you log off a Terminal Services session on a Windows Server 2003 SP1-based Terminal Server =

Article ID: 901150

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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SYMPTOMS
When you log off a Terminal Services session on a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based Terminal Server, you may receive the following error message:

Stop 0x000000ab



CAUSE
This problem occurs when the following conditions are true:
 * A font object is not correctly installed on the Windows Server 2003 SP1-based Terminal Server.
 * You remove the font object.
 * The associated data of the font object is not removed from the computer's memory.
 * A memory leak occurs. This memory leak causes the computer to generate the error message.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
This hotfix is replaced by hotfix 910362.

Prerequisites
To apply this hotfix to Itanium-based versions of Windows Server 2003 or to x86-based versions of Windows Server 2003, you must have Windows Server 2003 SP1 installed on your computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x86-based versions
Date        Time   Version            Size    File name -- 23-Jun-2005 01:10  5.2.3790.2472   1,847,808  Win32k.sys 05-Mar-2005 01:30  6.1.22.4          371,936  Updspapi.dll

Windows Server 2003, x64-based versions
Date        Time   Version            Size    File name -- 23-Jun-2005 01:56  5.2.3790.2472   4,517,376  Win32k.sys 23-Jun-2005 01:56  6.1.22.4          462,560  Updspapi.dll

Windows Server 2003, Itanium-based versions
Date        Time   Version            Size    File name -- 23-Jun-2005 01:56  5.2.3790.2472   5,545,472  Win32k.sys 23-Jun-2005 01:56  6.1.22.4          639,712  Updspapi.dll



WORKAROUND
To work around this problem, remove Windows Server 2003 Service Pack 1 (SP1) from the computer.

Important Do not complete this workaround if you require the functionality that Windows Server 2003 SP1 provides.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

