Microsoft KB Archive/191371

Money: File Linked to Missing Export or Device Not Functioning

PSS ID Number: Q191371 Article last modified on 09-24-1998

WINDOWS:99

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 99 == 

= SYMPTOMS =

When you start Microsoft Money 99, you may receive one of the following error messages:


 * The Mnycore.dll file is linked to missing export Mnyutil.dll.
 * The Olshared.dll file is linked to missing export Mspfctl0.dll.
 * The Mnyadv.dll file is linked to missing export Mnyutil.dll.
 * A device attached to the system is not functioning.

= CAUSE =

These error messages can occur if Money 98 dynamic-link library (DLL) files are left in the Money folder. Money 99 uses similar files with the same name. As a result, these DLLs cannot coexist on the same computer.

= RESOLUTION =

To resolve this problem, delete any .dll or .ocx files located in the Money folder. The default location of this folder is the following path:

C:FilesMoney

NOTE: This does not apply to any .dll or .ocx files located in the System subfolder of the Microsoft Money folder. Money 99 Setup automatically updates the files found in the System subfolder.

To delete all .dll and .ocx files in the Microsoft Money folder, follow these steps:

  Click Start, point to Find, and then click Files Or Folders.   Click Browse. Navigate to the location where you installed Money 99 and click OK. Money installs to the following default location: C:FilesMoney   Click the Include Subfolders check box to clear it.   In the Named box, type &quot;*.dll&quot; (without quotation marks), and then click Find Now.   In the list of found files, delete all files except the Mfc42.dll file. To do this, follow these steps:   In the list of found files, right-click a file, and then click Delete. </li>  If you are prompted to send the file to the Recycle Bin, click Yes. </li>  Repeat this step to delete all of the files except the Mfc42.dll file. </li></ol> </li>  Click New Search. </li>  Click OK when you are prompted with the following message: This will clear your current search. </li>  Repeat steps 2-5, this time replacing “.dll&quot; with &quot;.ocx” in step 4. </li></ol>

= Additional query words: w_money 7.0 toy =

Keywords : kbdta kbconversion Version : WINDOWS:99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.