Microsoft KB Archive/264303

= KANA Mode Status in Input Method Editor 2000 Is Inconsistent with the KANA LED on the NEC 98 Keyboard =

Article ID: 264303

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q264303



SYMPTOMS
If you are using an NEC 98 Keyboard and Windows 2000, when your computer quits hibernation mode with KANA mode turned on, the KANA mode status in Input Method Editor (IME) 2000 may not be consistent with the KANA LED on the NEC98 keyboard.

This behavior occurs only when you use the NEC 98 keyboard with Windows 2000 Japanese version. It does not occur when you use 106- or 109-key Japanese keyboards.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name 22-Mar-2000 21:26  5.0.2195.1333    221,968  Gdi32.dll 31-May-2000 15:45  5.0.2195.2096    379,152  User32.dll 21-Jun-2000 16:08  5.0.2195.2096  1,639,472  Win32k.sys 22-Mar-2000 21:27  5.0.2195.1333    242,960  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbfix kbwin2000presp2fix KB264303

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