Microsoft KB Archive/870829

= Setup with the /forestprep switch does not succeed, and you receive a 0xC1037AE6 error message =

Article ID: 870829

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you run the Setup program with the /forestprep switch in Microsoft Exchange 2000 Server or in Exchange Server 2003, Setup is not successful. You receive the following error message:

Setup failed while installing sub-component Microsoft Exchange Organization-Level Container Object with error code 0xC1037AE6 (please consult the installation logs for a detailed description). You may cancel the installation or try the failed step again.

If you click Retry, you receive the following error message:

Setup failed while Configuring administrative rights (error 0xC1037AE6: Extending the schema in the Active Directory failed. Please consult the following error log: %s\LDIF.ERR.)

You may also experience an error when you run the Active Directory Connector (ADC) setup program after running Exchange Setup with the /forestprep switch. The ADC setup program may fail. You may receive the following error message on the local computer:

Error code 0XC1037AE6 (31642): Extending the schema in the Active Directory failed. Please consult the error log LDIF.ERR in your TEMP directory.



CAUSE
This issue may occur if the following conditions are true:
 * File names of the 8.3 type were disabled on the NTFS file system partition.
 * An environment variable for the administrator or user who is running Setup has a path that has a space in it.



WORKAROUND
Change the Temp and Tmp user variables to paths that do not include spaces. To do this, follow these steps:
 * 1) Right-click My Computer, and then click Properties.
 * 2) Click the Advanced tab, and then click Environment Variables.
 * 3) Click Edit to change the user variables to paths that do not include spaces.
 * 4) Rerun Setup with the /forestprep switch.



MORE INFORMATION
To quickly view your user Environment Variables, follow these steps:  At a command prompt, type SET . Check your path for the Temp and Tmp variables. For example, a path that contains a space may look similar to the following:

TEMP=C:\DOCUME~1\ADMINI~1\Local Settings\Temp\1



This problem does not occur if the path does not contain a space, or if 8.3 file names are enabled.

When this problem occurs, the Exchange Server Setup Progress.log file shows the following:

[09:38:31] ScRunLDIFScript (K:\admin\src\libs\exsetup\exmisc.cxx:1267) Error code 0XC1037AE6 (31462): Extending the schema in the Active Directory failed. Please consult the following error log: %s\LDIF.ERR.

[09:38:31] ScImportActiveDSSchemaChanges (K:\admin\src\libs\exsetup\exmisc.cxx:1366) Error code 0XC1037AE6 (31462): Extending the schema in the Active Directory failed. Please consult the following error log: %s\LDIF.ERR.

[09:38:31] ScCanUserUpgradeSchema (K:\admin\src\libs\exsetup\exmisc.cxx:1593) Error code 0XC1037AE6 (31462): Extending the schema in the Active Directory failed. Please consult the following error log: %s\LDIF.ERR.

