Microsoft KB Archive/816950

= &quot;Can not find script file&quot; error message when you try to install Office 2003 =

Article ID: 816950

Article Last Modified on 2/13/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003

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SYMPTOMS
When you try to install Microsoft Office 2003, setup fails with an error message similar to one of the following:

Can not find script file path\Scripts\Irm-v2.vbs.

When you click OK to clear the error message, you also receive the following error message:

Can not find script file path\Scripts\Offverlog.vbs.



CAUSE
This problem may occur if you try to install Office 2003 to a Universal Naming Convention (UNC) path (for example, \\ \ ) or to a mapped drive that is not an internal hard disk.



WORKAROUND
To work around this problem, install Office 2003 to a mapped drive (for example, Z:\Office).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: off2003

Keywords: kbsetup kbwindowsinstaller kberrmsg kbprb KB816950

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