Microsoft KB Archive/267967

= The Hibernation Feature May Not Work =

Article ID: 267967

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q267967



SYMPTOMS
When you attempt to use the Windows Millennium Edition (Me) Hibernation feature, you may not be able to use this feature and the feature may not be displayed as an option in either the Shutdown Windows dialog box or in the Power Management tool in Control Panel.



CAUSE
This problem can occur if your Windows Me-based computer is using a multiple-monitor (Multimon) configuration.

NOTE: This problem applies only to the Windows Me S4OS Hibernation feature.



WORKAROUND
To work around this problem, if your computer uses a third-party solution for hibernation support (S4BIOS, where BIOS is the abbreviation for basic input/output system), contact the computer manufacturer for information about whether or not your computer can hibernate when it uses a multiple-monitor configuration.

For additional information about Multimon and how it works, click the article number below to view the article in the Microsoft Knowledge Base:

179602 How to Enable Multiple Display Support Using Windows 98

For more information about the Hibernation feature and the S4OS BIOS support in Windows Me, refer to the following Microsoft Web site:

http://www.microsoft.com/taiwan/whdc/archive/WindowsMe_S4OS.mspx



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HWDISMM HWSYSAPM sleep shutdown

Keywords: kbdisplay kbhardware kbprb KB267967

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