Microsoft KB Archive/181636

= XFOR: Rule For Forwarding To Internet Address Does Not Work =

Article ID: 181636

Article Last Modified on 10/30/2006

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APPLIES TO

 Microsoft Exchange Client 5.5 Microsoft Exchange Client 5.0 Microsoft Exchange Client 4.0 Microsoft Exchange Client 5.0 Microsoft Outlook 97 Service Pack 1, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 95</li></ul>

 Microsoft Windows NT 4.0</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul>

 Microsoft Windows NT 4.0</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul>

 Microsoft Windows NT 4.0</li></ul> </li> Microsoft Outlook 97 Standard Edition, when used with:  <li>Microsoft Windows 98 Standard Edition</li></ul>

<ul> <li>Microsoft Windows 95</li></ul>

<ul> <li>Microsoft Windows NT 4.0</li></ul> </li> <li>Microsoft Exchange Server 5.5 Standard Edition</li></ul>

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This article was previously published under Q181636

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SYMPTOMS
The Inbox Assistant or Rules Wizard rule for forwarding messages to Internet addresses does not work after upgrading to Microsoft Exchange Server 5.5.

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CAUSE
The Exchange Server 5.5 "Automatic Replies to the Internet" option may be disabled by default in the Internet Mail Service.

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WORKAROUND
Enable the "Automatic Replies to the Internet" option by performing the following steps:


 * 1) Open the Internet Mail Service object in the Exchange Administrator program.
 * 2) Go to Internet Mail tab.
 * 3) Click the Advanced options button.
 * 4) Clear the checkbox for "Disable Automatic Replies to the Internet."
 * 5) Stop and restart the Internet Mail Service in Control Panel Services.

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MORE INFORMATION
This article is very effective troubleshooting Pager and Cell Phones that are having trouble receiving E-mail sent from within a domain to the Internet using the Outlook rules wizard.

For additional information, please see the following article in the Microsoft Knowledge Base:

176161 Exchange 5.5 will Disallow Auto Forwarding to the Internet

NOTE: Allowing Automatic Replies to the Internet can open an organization to Spam attacks and looping messages in the Internet Mail Service. This setting should be used with caution.

Additional query words: IMC IMS Connector rules autoreply reply forwarding outlook ol97 ol98 ol20

Keywords: kbprb KB181636

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