Microsoft KB Archive/324782

= PPT2000: Changes Made to Presentation Are Lost When You Open the Document by Using SharePoint Portal Server =

Article ID: 324782

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q324782





SYMPTOMS
When you use Microsoft SharePoint Portal Server (SPS) and you check out a Power Point 2002 document, make changes, add new pages, and frequently save the document, you may note that the version is not the last version that was saved. This problem occurs even though you used the Check-in command. The read-only version reopens. However, the document does not contain all the changes that you made or the pages that you added.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time    Size        File name --  08-Nov-2002   00:25   1,113,088   Powerpnt.msp 08-Nov-2002  01:06   2,188,800   Powerpnt_admin.msp 08-Nov-2002  00:53       2,928   Readme.txt After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version     Size        File name --  30-Sep-2002  00:05  9.0.0.6926  4,255,796   Powerpnt.exe 16-May-2000 11:10  n/a           476,672   Ppttools.ppa 04-Jun-2002 08:58  9.0.0.6604    200,704   Msppt9.olb



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB324782

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