Microsoft KB Archive/182514

= XADM: System Attendant Fails To Start With Error 1068 =

Article ID: 182514

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q182514



SYMPTOMS
When you start the Microsoft Exchange System Attendant, you may receive the following error message:

Could not start the Microsoft Exchange System Attendant on computer

\\

Error 1068: The dependency service or group failed to start.



CAUSE
This behavior occurs if one of the services that the System Attendant depends on cannot be started.



WORKAROUND
On computers that are running Microsoft Windows NT 4.0, you can verify in Registry Editor that all the dependency services listed under the following key have started:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA\DependonService

On computers that are running Microsoft Windows 2000, to check what services another service is dependent on:
 * 1) On the Start menu, point to Programs, point to Administrative Tools, and then click Services.
 * 2) Right-click the service, and then click the Dependencies tab. This tab lists not only what sevices this service is dependent on, but also what services are dependent on this one.

Additional query words: exch2kp2w

Keywords: kberrmsg kbprb KB182514

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