Microsoft KB Archive/190700

= XADM: The Services Required When Creating a New Mailbox =

Article ID: 190700

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q190700



SUMMARY
This article explains what Microsoft Exchange Server services need to be running to create an Exchange Server mailbox, either manually using the Exchange Server Administrator program or as part of a batch process using the batch import program.



MORE INFORMATION
In order to create a new mailbox, the Microsoft Exchange Server System Attendant and Microsoft Exchange Server Directory service must be running.

The Information Store service does not need to be running.

When a mailbox is created, only a Directory Service object is created. When a user logs into that mailbox for the first time, or that mailbox receives mail, the Information Store object for that mailbox will be automatically generated.

This can result in the mailbox not having any mailbox resources displayed in the Administrator program.

For more information, please see the following article in the Microsoft Knowledge Base:

169413 XADM: Mailbox Resources Does Not Show All Mailboxes

Keywords: kbinfo KB190700

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