Microsoft KB Archive/265678

= Script Error Appears When Running the Media Player Tour in 16-Color Mode =

Article ID: 265678

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q265678



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you run the Windows Media Player tour in 16 colors (VGA), you receive the following script error:

Internet Explorer Script Error:

An error has occurred in the script on this page:

Line: 204

Char: 6

Error: Could not complete the operation due to error 887600de.

Code: 0

URL: file://C:\WINDOWS\HELP\TOUR\wmptour.hta



WORKAROUND
Configure your adapter to use more than 16 colors. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Display icon, and then click the Settings tab.
 * 3) Click to select a setting in the Colors drop-down box greater than 16 colors.
 * 4) Restart the computer if you are prompted.

NOTE: If you are having difficulties setting your display adapter to more than 16 colors, try the steps in the &quot;Video Display Troubleshooter&quot; in Help and Support or contact your display adapter manufacturer for assistance.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HWDISEM

Keywords: kbprb KB265678

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