Microsoft KB Archive/220404

= WD2000: Error Importing Adobe Illustrator 8.0 EPS Graphic with a Color Preview =

Article ID: 220404

Article Last Modified on 12/6/2000

-

APPLIES TO


 * Microsoft Word 2000 Standard Edition

-



This article was previously published under Q220404



SYMPTOMS
When you insert an Encapsulated PostScript (EPS) graphic that was created with Adobe Illustrator version 8.0, the following error message may appear:

An error occurred while importing this file. \.



CAUSE
The Encapsulated PostScript Filter supplied with Office cannot convert these EPS graphics if they contain a color preview (screen representation).



WORKAROUND
Remove the color preview from the EPS file created with Adobe Illustrator. EPS files that contain a monochrome preview or no preview can be inserted into a Word document without an error.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbnofix KB220404

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.