Microsoft KB Archive/904779

= A Windows Server 2003-based computer stops responding, and you receive a &quot;Stop 0x000000F4&quot; error message =

Article ID: 904779

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition

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SYMPTOMS
Consider the following scenario:  You are using one of the following computer configurations:  The original release version of Microsoft Windows Server 2003 with hotfix 842642 applied Windows Server 2003 with Service Pack 1 (SP1). The following registry subkey is enabled:

Additionally, the value of the SupportLinkedFontConTextOut entry is 1.  You are running the Japanese version of Windows Server 2003. Windows Server 2003 is configured to use Japanese for non-Unicode programs. At the command prompt, you run a command that contains kanji characters. You then change the Command Prompt window to full-screen mode.

In this scenario, the Windows Server 2003-based computer stops responding. Additionally, you receive error messages that are similar to the following:

Stop 0x000000F4

CRITICAL_OBJECT_TERMINATION

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CAUSE
The problem occurs because Windows Server 2003 incorrectly processes the size of the buffer that stores character information for full-screen mode.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
There are two hotfixes for this problem. If you want to install the hotfix for the original version of Windows Server 2003, no prerequisites are required. If you want to install the hotfix for Windows Server 2003 with SP1, install Windows Server 2003 SP1 before you install that hotfix.

Note x64-based versions of Windows Server 2003 include Windows Server 2003 SP1.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix replaces hotfix 842642.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x64-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB904779

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