Microsoft KB Archive/89839

= WFWG Err Msg: Memory Is Insufficient to Run KRNL386.EXE =

Article ID: 89839

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q89839



SYMPTOMS
When you are running Novell NetWare connectivity under Windows for Workgroups, you may receive one of the following error messages:

Memory is insufficient to run KRNL386.EXE

-or-

WINDOWMEMSIZE is too large in SYSTEM.INI



CAUSE
These error messages occur in the following situations:


 * After you manually remove the Novell NetWare drivers from your CONFIG.SYS and AUTOEXEC.BAT files instead of removing them using Control Panel

-or-
 * When you load PC Tools or PC-DOS RAMBoost from your AUTOEXEC.BAT file

If you remove the Novell NetWare drivers from the CONFIG.SYS and AUTOEXEC.BAT files, the network card fails to bind because the PROTOCOL.INI file is still set up for Novell connectivity.

NOTE: This problem may also occur if you run QEMM and load high. his may also occur if HP Explorer is loading high.



WORKAROUND
If you are running QEMM and programs in the high memory area (HMA), try loading the programs in low memory. If the symptoms persist, try using HIMEM.SYS.

If you are running RAMBoost, remove the command from your AUTOEXEC.BAT file and restart your computer.

To correctly remove Novell NetWare connectivity under Windows for Workgroups version 3.1, do the following:


 * 1) Start Windows for Workgroups in standard mode. To do this, type win /s at the MS-DOS command prompt and then press ENTER.
 * 2) Run Control Panel.
 * 3) Choose the Network icon.
 * 4) Choose the Networks button.
 * 5) Select Novell NetWare from the Other Networks In Use box.
 * 6) Choose the Remove button.
 * 7) Choose OK to save your changes.

To correctly remove Novell NetWare connectivity under Windows for Workgroups version 3.11:


 * 1) Start Windows for Workgroups by using the WIN /N or WIN /D:T parameters.
 * 2) Run Network Setup from the Program Manager Network group.
 * 3) Choose the Networks button.
 * 4) Choose No Additional Network.
 * 5) Choose OK.

Additional query words: 3rdparty err msg 3.10 3.11 novell

Keywords: KB89839

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