Microsoft KB Archive/925117

= Error message when you generate a &quot;Files by Owner&quot; report in the File Server Resource Manager management console on a Windows Server 2003 R2-based computer: &quot;An unexpected error has occurred&quot; =

Article ID: 925117

Article Last Modified on 3/26/2007

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APPLIES TO


 * Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Datacenter x64 Edition
 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Enterprise x64 Edition
 * Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003 R2 Standard x64 Edition

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SYMPTOMS
Consider the following scenario. You use the File Server Resource Manager management console (Fsrm.msc) on a Microsoft Windows Server 2003 R2-based computer. Specifically, you try to generate a Files by Owner report by specifying a particular user as the owner. However, you receive the following error message:

An unexpected error has occurred. Please check the Application event log for more information.

Additionally, an event that resembles the following is logged in the Application log:

Event Type: Error

Event Source: FSRM

Event Category: None

Event ID: 0

Date: 5/17/2006

Time: 3:15:58 PM

User: N/A

Computer:

Description: An unexpected error occurred in the File Server Resource Manager MMC snap-in

at Microsoft.Storage.SrmMmc.ReportTask.SaveChanges(ISrmReportManager reportManager)

at Microsoft.Storage.SrmMmc.StorageReportTaskPropertySheet.SaveChanges

at Microsoft.Storage.SrmMmc.PropertySheet.OnOkButtonClicked(Object sender, EventArgs eventArgs) Invalid argument: FilterByOwners[0] = 'John Doe'

at Microsoft.Storage.SrmMmc.ISrmReport.SetFilter(String filterName, Object filterValue)

at Microsoft.Storage.SrmMmc.ReportTask.SaveChanges(ISrmReportManager reportManager)

This problem occurs when you generate a Files by Owner report for an owner who does not have a user principal name (UPN).



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 R2 to apply this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinserv2003sp2fix kbwinserv2003presp2fix kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB925117

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