Microsoft KB Archive/936703

= An update is available that prevents event IDs 5172, 5173, 5174, and 5175 from being logged in Host Integration Server 2006 =

Article ID: 936703

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Host Integration Server 2006

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INTRODUCTION
The SNA Manage Client process (Mngcli.exe) in Microsoft Host Integration Server 2006 communicates with the SNA MngAgent service to provide status information for the resources in a Host Integration Server subdomain. The SNA Manage Client process logs one of the following events to indicate its communication status with the SNA MngAgent service:
 * Event ID: 5172
 * Event ID: 5173
 * Event ID: 5174
 * Event ID: 5175

These event IDs were added to the SNA Manage Client process as part of the update that is described in the following Microsoft Knowledge Base article:

916137 FIX: The Wmiprvse.exe process may terminate unexpectedly on a primary Host Integration Server 2000 server or on a primary Host Integration Server 2004 server

These event IDs are logged when any of the Default audit log level settings are configured in Host Integration Server 2006. These event messages are informational messages only.

This article describes an update that prevents event IDs 5172, 5173, 5174, and 5175 from being logged unless Default audit log level is set to Detailed problem analysis.



Update information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Host Integration Server 2006, 64-bit editions


After you apply this update, event IDs 5172, 5173, 5174, and 5175 are no longer logged to the Application log when the Default audit log level setting is set to General information messages or to Significant system events.

How to set the &quot;Default audit log level&quot; setting for a Host Integration Server 2006 subdomain

 * 1) Click Start, click Programs, click Microsoft Host Integration Server 2006, and then click SNA Manager.
 * 2) Right-click the Host Integration Server subdomain name, and then click Properties.
 * 3) Click the Error/Audit Logging tab.
 * 4) Select the Default audit logging level setting that you want to use for the Host Integration Server 2006 subdomain.
 * 5) Click OK.
 * 6) On the Action menu, click Save Configuration to save the configuration changes.

Note Detailed problem analysis logging should only be used when you must troubleshoot a problem or when such logging is recommended by Microsoft Customer Support Services. Detailed problem analysis logging causes many informational events to be logged. These events are not required in typical operating circumstances.

New event descriptions
In addition to changing the logging level of these events, this update changes event descriptions. These new event descriptions provide a better understanding of what each event means. The new event descriptions are as follows:

Event 5172 Event ID: 5172

Description: The local SNA Manage Client is now connected to the SNA MngAgent service on.

Event 5173 Event ID: 5173

Description: The local SNA Manage Client is waiting for connection data (pending connect) to connect to the SNA MngAgent service on. Please check network connection.

Event 5174 Event ID: 5174

Description: The local SNA Manage Client failed to connect to the SNA MngAgent service on. The connection attempt is being retried. Please check network connection or the status of the SNA MngAgent service.

Event 5175 Event ID: 5175

Description: The SNA Manage Agent on server  unavailable. Please check the network connection or the status of the SNA MngAgent service.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbpubtypekc kbfix KB936703

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