Microsoft KB Archive/870920

= &quot;Stop&quot; error message when you use the MoveMailbox method to move a mailbox on Exchange Server 2003 =

Article ID: 870920

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
When you try to use the IMailboxStore::MoveMailbox method to move a mailbox to a mailbox store that is in a recovery storage group, the operation may not be completed. You may receive an error message that is similar to the following from the Microsoft Exchange Server information store:

Stop: An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store service, or both.



CAUSE
This problem occurs because Collaboration Data Objects for Exchange Management (CDOEXM) does not return an error code when the IMailboxStore::MoveMailbox method is called to move a mailbox to a mailbox store that is in a recovery storage group.

A mailbox move to a mailbox store that is in a recovery storage group is not supported.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The IMailboxStore::MoveMailbox method is part of CDOEXM.

Additional query words: XADM

Keywords: kbtshoot KB870920

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