Microsoft KB Archive/319178

= PRB: &quot;Mofcomp_ase.mof&quot; Error Message When You Try to Install Application Center 2000 =

Article ID: 319178

Article Last Modified on 4/18/2002

-

APPLIES TO


 * Microsoft Application Center 2000 Standard Edition

-



This article was previously published under Q319178



SYMPTOMS
When you try to install Application Center 2000, you may receive the following error message:

&quot;ERROR: 2744 mofcomp_ase.mof&quot;

The setup log (\WINNT\AC_Setup.log) may contain the following information: Action 12:35:19: rollback_mofcomp_ase.mof.

MSI (c) (74:AC): Executing op: CustomActionSchedule(Action=rollback_mofcomp_ase.mof,ActionType=1362,Source=C:\ \Program Files\Microsoft Application Center\RegisterMof.exe,Target=/u &quot;C:\Program Files\Microsoft Application Center\ase.mof&quot;,)

MSI (c) (74:AC): Executing op: ActionStart(Name=mofcomp_ase.mof,,)

Action 12:35:20: mofcomp_ase.mof.

MSI (c) (74:AC): Executing op: CustomActionSchedule(Action=mofcomp_ase.mof,ActionType=1058,Source=C:\Program Files\Microsoft Application Center\,Target=&quot;C:\Program Files\Microsoft Application Center\registermof.exe&quot; /i &quot;C:\Program Files\Microsoft Applicat

ion Center\ase.mof&quot;,)

MSI (c) (74:AC): Note: 1: 2744 2: mofcomp_ase.mof 3: C:\Program Files\Microsoft Application Center\ 4: &quot;C:\Program Files\Microsoft Application Center\registermof.exe&quot; /i &quot;C:\Program Files\Microsoft Application Center\ase.mof&quot;

Internal Error 2835. ErrorIcon, SetupError The program experienced an internal error. If this condition persists, restart the application or contact your support personnel.

Internal Error 2744. mofcomp_ase.mof, C:\Program Files\Microsoft Application Center\, &quot;C:\Program Files\Microsoft Application Center\registermof.exe&quot; /i &quot;C:\Program Files\Microsoft Application Center\ase.mof&quot; The program experienced an internal error. If this condition persists, restart the application or contact your support personnel.

Action ended 12:35:43: InstallFinalize. Return value 3. A DBMon trace (if recorded) may contain the following information: 2120: 2124, RegisterMOF.exe, registermof.cpp, (70), [12:53:51] [0x0] Installing: C:\Program Files\Microsoft Application Center\ase.mof 2128: 2124, RegisterMOF.exe, registermof.cpp, (76), [12:54:03] [0x0] UnInstalling: C:\Program Files\Microsoft Application Center\ase.mof



CAUSE
The Windows Management Instrumentation (WMI) services may not be running or may not be functioning correctly. Application Center 2000 requires that the WMI services run continuously.



RESOLUTION
Start the Windows Management Instrumentation (WMI) services (Windows Management Instrumentation service and Windows Management Instrumentation Driver Extensions service), and then set the Startup Type to Automatic.



STATUS
This behavior is by design.



Steps to Reproduce Behavior
TO reproduce the problem, follow these steps:
 * 1) Stop the Windows Management Instrumentation (WMI) service, and then make the service unavailable.
 * 2) Try to install Application Center 2000.

Keywords: kbprb KB319178

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.