Microsoft KB Archive/284311

= OL2002: Error Message Reports 'Operation Failed' and Internet Connection Wizard Appears When You Click 'Outlook Today' =

Article ID: 284311

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284311



SYMPTOMS
When you click Outlook Today in a new installation of Outlook 2002, you may receive the following error message:

Microsoft Outlook: The operation failed

Then the Internet Connection Wizard appears.



CAUSE
This behavior can occur if Microsoft Internet Explorer is not yet configured to connect to the Internet.



RESOLUTION
To resolve this behavior, start Internet Explorer, and then use the Internet Connection Wizard to configure Internet Explorer before you start Outlook 2002.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB284311

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