Microsoft KB Archive/184954

= Computer Hangs While Booting with HP 6L Printer out of Paper =

Article ID: 184954

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q184954



SYMPTOMS
Your computer may stop responding (hang) when starting when you have a locally attached Hewlett-Packard HP 6L printer that is out of paper.



CAUSE
This problem is caused because OpenMonitorPort is not called until the spooler has finished initializing.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords: kbbug kbfix KB184954

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