Microsoft KB Archive/921620

= You receive a non-delivery report when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Exchange Server 2003 =

Article ID: 921620

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
You receive a non-delivery report (NDR) when you try to send an e-mail message to an e-mail address that starts with an apostrophe in Microsoft Exchange Server 2003.



CAUSE
This issue may occur if all the following conditions are true:
 * You send the message by using Web Distributed Authoring and Versioning (WebDAV).
 * The recipient's e-mail address starts with an apostrophe.
 * The apostrophe is removed when the message is processed.

In this scenario, the e-mail address is incorrect when the message reaches the recipient's e-mail server because the address does not contain the apostrophe.



WORKAROUND
To work around this issue, do not use e-mail addresses that start with an apostrophe to send e-mail by using WebDAV.



STATUS
Microsoft regularly releases software updates to address specific bugs. If Microsoft releases a software update to resolve this bug, this article will be updated with additional information.

Additional query words: via XADM

Keywords: kbtshoot kbnofix kbprb KB921620

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