Microsoft KB Archive/934402

= The synchronization session of the mobile device fails, and you receive error code &quot;0X85010015&quot; when you try to synchronize a mobile device by using Exchange ActiveSync in Exchange Server 2007 =

Article ID: 934402

Article Last Modified on 8/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2007 Standard Edition
 * Microsoft Exchange Server 2007 Enterprise Edition

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SYMPTOMS
Consider the following scenario.
 * You use a server that is running Microsoft Exchange Server 2007. This server is running Microsoft Windows Server 2003.
 * The Exchange Server 2007 server is configured to have a Client Access server role.
 * You set the regional language settings of the Windows Server 2003 operating system to Turkish.

In this scenario, when you try to synchronize a mobile device with the Exchange 2007 Client Access server by using Exchange ActiveSync, the synchronization session of the mobile device fails. Additionally, you receive the following error code:

0X85010015

Note If you enable verbose logging in Exchange ActiveSync, the &quot;501&quot; error message is logged in the server.



RESOLUTION
To resolve this problem, download install Update Rollup 3 for Exchange 2007.

For more information about Update Rollup 3 for Exchange 2007, click the following article number to view the article in the Microsoft Knowledge Base:

935999 Description of Update Rollup 3 for Exchange 2007



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

330461 How to troubleshoot Server ActiveSync

Keywords: kbqfe kbexpertiseinter KB934402

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