Microsoft KB Archive/884852

= FIX: The Windows Services for UNIX Client for Network File System (NFS) stops responding when you use Windows 2000 with Service Pack 4 as the Client for NFS and Linux as the Server for NFS =

Article ID: 884852

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Services for UNIX 3.5

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SYMPTOMS
The Microsoft Windows Services for UNIX Client for Network File System (NFS) stops responding (hangs) and CPU utilization approaches 100 percent when you use Microsoft Windows 2000 with Service Pack 4 (SP4) as a Client for NFS and Linux as a Server for NFS.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size     File name --  26-Aug-2004  09:20  8.0.1969.15  313,984  Nfsgwrdr.sys 26-Aug-2004 09:20  8.0.1969.15  310,400  Nfsrdr.sys



WORKAROUND
To work around this problem, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate and then click the following subkey in the registry:

 On the Edit menu, click New, and then click DWORD Value. Add the following value:

Note We recommended that you set the TIME_WAIT time to 20 to 30 seconds. On the File menu, click Exit. Restart the computer.</li></ol>

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STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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