Microsoft KB Archive/916354

= Error message when you try to start Groove on a shared computer that is running Windows XP: &quot;Groove Virtual Office is already running&quot; =

Article ID: 916354

Article Last Modified on 2/7/2007

-

APPLIES TO


 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

-



SYMPTOMS
When you log on to a shared Microsoft Windows XP-based computer with Use Fast User Switching enabled and then try to start Microsoft Office Groove 2007 or an earlier version of Groove, Groove does not run. Additionally, you may receive an error message that states that Groove is already running.



CAUSE
This issue occurs when another user logs off Windows XP by using Switch User while Groove is running.



WORKAROUND
To work around this issue, exit Groove before you log off by using Switch User when you share a Windows XP system with other users.



MORE INFORMATION
When you log off a computer that is running Microsoft Windows NT or Microsoft Windows Server 2000, the logoff process exits all your applications. Therefore, you do not experience this issue. However, Windows XP can be configured to leave applications running in the background.

Additional query words: TCN-00682 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB916354

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.