Microsoft KB Archive/305807

= OL2002: A Japanese-Language Message in the Body of a Message May Be Unreadable in Outlook 2002 =

Article ID: 305807

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q305807





SYMPTOMS
Users may not be able to use Outlook 2002 with the Locale set to Japanese to read an e-mail message that is written in Japanese with the encoding set to Japanese. Users can read same e-mail in Microsoft Outlook 2000 with the same settings.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 1.

Additional query words: OFFXP

Keywords: kbqfe kbhotfixserver kbbug kbfix kbofficexppresp1fix kbofficexpsp1fix KB305807

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