Microsoft KB Archive/943290

= Error message when you try to upgrade Works 9 or Works SE 9 to an upgrade version of a 2007 Office suite =

Article ID: 943290

Article Last Modified on 11/2/2007

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APPLIES TO


 * Microsoft Office Professional 2007
 * Microsoft Office Small Business 2007
 * Microsoft Office Standard 2007

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SYMPTOMS
When you try to upgrade Microsoft Works 9 or Microsoft Works SE 9 to an upgrade version of a 2007 Microsoft Office suite, you may receive the following error message:

Locate your earlier version of Microsoft Office.

Setup can’t find a version of Microsoft Office on your computer.

This problem occurs when you try to install one of the following 2007 Office suites:
 * Microsoft Office Professional 2007 upgrade version
 * Microsoft Office Small Business 2007 upgrade version
 * Microsoft Office Standard 2007 upgrade version



CAUSE
This problem occurs because of an error in Works 9 and in Works SE 9. During the upgrade process, Works does not provide the necessary information to the 2007 Office Setup program.



RESOLUTION
To resolve this problem, download the &quot;Update for Microsoft Works 9 and Works SE 9,&quot; and then install the Office 2007 upgrade.

To obtain the update, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=04446BAB-F439-4DB8-856B-2DE7234F22A0&displaylang=en



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The list of products that qualify for the upgrade version of the 2007 Office suite indicates that Works 9 is a qualifying product. The box for the upgrade version of the 2007 Office suite states the following:

The enclosed program will search your hard disk to confirm your eligibility for this upgrade. The software will install only if you are a licensed user of one of the following products:
 * Microsoft® Works 6.0 or later
 * Microsoft Works Suite 2000-2006 or later
 * Any 2000-2007 Office program or suite
 * Any Office XP Suite, except Student and Teacher Edition

Additional query words: install setup update off2007 wks9 wksse9

Keywords: kbtshoot kbupgrade kbsetup kbprb kbexpertisebeginner kbinstallation KB943290

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