Microsoft KB Archive/832779

= Multimedia features do not work as expected in Money Deluxe =

Article ID: 832779

Article Last Modified on 12/15/2006

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APPLIES TO


 * Microsoft Money 2003 Deluxe Edition
 * Microsoft Money 2004 Deluxe Edition

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SYMPTOMS
When you start Microsoft Money 2003 Deluxe or Microsoft Money 2004 Deluxe, you may experience the following symptoms:
 * Sounds do not play as expected
 * Instructional videos do not play as expected



CAUSE
This issue may occur if you downloaded and installed the Microsoft Money Trial version, and then upgraded to the retail version of Microsoft Money Deluxe.



RESOLUTION
To resolve this issue, download and install the appropriate audio and multimedia files. To do this, visit the following Microsoft Web site:

http://download.microsoft.com/download/0/c/e/0cecbea4-7edc-4657-b84a-2bc9fe584283/AvHelp04.exe

Additional query words: sound tour movie

Keywords: kbprb kbinfo KB832779

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