Microsoft KB Archive/814765

= The Sender field is empty when you send messages to an Exchange 2000 recipient =

Article ID: 814765

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you use Telnet to send Simple Mail Transfer Protocol (SMTP) messages to a Exchange 2000 recipient, the message is delivered, but the information in the Sender field is missing.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server post-Service Pack 3 rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: Store

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

 Date        Time   Version       Size       File name -  13-Feb-2003  18:29  6.0.6419.0    3,915,776  Cdoex.dll 13-Feb-2003 18:21  6.0.6419.0      827,392  Davex.dll 13-Feb-2003 18:29  6.0.6419.0    3,567,616  Excdo.dll 13-Feb-2003 18:16  6.0.6419.0      258,048  Exmime.dll 13-Feb-2003 18:21  6.0.6419.0    2,129,920  Exoledb.dll 13-Feb-2003 18:13  6.0.6419.0       81,920  Exosal.dll 13-Feb-2003 18:21  6.0.6419.0      303,104  Exprox.dll 13-Feb-2003 17:22  6.0.6419.0    2,273,280  Mdbmsg.dll 13-Feb-2003 17:13  6.0.6419.0       32,768  Mdbrole.dll 13-Feb-2003 18:15  6.0.6419.0    4,620,288  Store.exe NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: kbExchange2000preSP4septbarFix XCON

Keywords: kbhotfixserver kbqfe kbfix kbexchange2000presp4fix kbbug KB814765

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