Microsoft KB Archive/811916

= FIX: The DrvDestroyFont Function is Never Called on Windows 2000 =

Article ID: 811916

Article Last Modified on 10/12/2005

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1

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SYMPTOMS
The DrvDestroyFont function is primarily used by printer drivers to notify the driver that a font realization is no longer needed and that the driver can now free any associated data structures it has allocated. However, even if a driver implements this function, DrvDestroyFont is never called.



CAUSE
This problem occurs because the User Mode Printer Driver (UMPD) hook for the DrvDestroyFont function is missing.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time   Version         Size      File name ---  06-Feb-2003  00:13  5.0.2195.6621     42,256  Basesrv.dll 06-Feb-2003 00:13  5.0.2195.6660    222,992  Gdi32.dll 06-Feb-2003 00:13  5.0.2195.6656    710,928  Kernel32.dll 06-Feb-2003 00:13  5.0.2195.6662    333,072  Msgina.dll 06-Feb-2003 00:13  5.0.2195.6655    379,664  User32.dll 06-Feb-2003 00:13  5.0.2195.6620    388,368  Userenv.dll 04-Feb-2003 19:33  5.0.2195.6662  1,620,208  Win32k.sys 16-Dec-2002 21:25  5.0.2195.6623    179,984  Winlogon.exe 06-Feb-2003 00:13  5.0.2195.6655    243,472  Winsrv.dll 06-Feb-2003 00:13  5.0.2195.6656    710,928  Kernel32.dll 06-Feb-2003 00:14  5.0.2195.6662  1,620,208  Win32k.sys 06-Feb-2003 00:13  5.0.2195.6655    243,472  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbado260fix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB811916

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