Microsoft KB Archive/233148

= Setup Hangs During Hardware Detection on a Toshiba Tecra 740CDT =

Article ID: 233148

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q233148



SYMPTOMS
If you upgrade your Toshiba Tecra 740CDT computer to Windows 98 Second Edition while the computer is attached to a docking station with an Intel EtherExpress Pro/100+ PCI network adapter installed, your computer may stop responding (hang) during the hardware detection portion of Setup.



CAUSE
This problem occurs because the Crystal Plug and Play Audio System Codec driver may conflict with the EtherExpress Pro/100+ PCI network adapter installed in the docking station.



RESOLUTION
To work around this problem, disable the Crystal Plug and Play Audio System Codec driver, and then restart your computer:
 * 1) Restart your computer, press and hold down the CTRL key until the Startup menu appears, and then choose Safe Mode.
 * 2) Click Start, point to Settings, click Control Panel, and then double-click System.
 * 3) Click the Device Manager tab, double-click Sound, video and game controllers, and then double-click Crystal PnP Audio System.
 * 4) Click to select the Disable in this hardware profile check box, click OK, and then click Close.

When you restart your computer, Setup resumes and Windows 98 Second Edition can be successfully installed.

Additional query words: Tecra740CDT

Keywords: kbhardware kbprb kbsetup KB233148

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