Microsoft KB Archive/124882

= PC Win: Err Msg: The Following Name Did Not Resolve... =

Article ID: 124882

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.2

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This article was previously published under Q124882



SYMPTOMS
If a user cuts or copies a mail name from a message and then tries to paste that name into a Personal Group in Microsoft Mail for Windows, the following error will occur:

The following name didn't resolve to an existing entry and won't be added to the group.



RESOLUTION
A workaround to this problem is to manually type the users name into the Group Members dialog box. If this is a valid name that can be resolved, it will be added to the Personal Group.



To Reproduce the Problem
 Open a mail message in the Windows client. Highlight a mail name and select Edit, Copy to place the name in the clipboard. From the Windows client menu, select Mail, Personal Groups. Select New, add the desired group name, and select Create. Click the Group Members dialog box. Paste the mail name from the clipboard by typing CTRL+V or SHIFT+Insert.</li> Double-clicking on the underlined name shows it can be resolved.</li> Select OK from Personal Groups.</li> The following error will occur:

The following name didn't resolve to an existing entry and won't be added to the group.

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Additional query words: 3.00 3.20 3.20a

Keywords: KB124882

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