Microsoft KB Archive/224174

= XADM: Exchange Administrator Program Is Inaccurate When Mailbox Exceeds 2 GB =

Article ID: 224174

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q224174





SYMPTOMS
In the Microsoft Exchange Server Administrator program, under Mailbox Resources, you can check the size of a mailbox. If a mailbox exceeds 2 GB in size, the Exchange Server Administrator program shows the size as being 2 GB. However, the Total no. Items column correctly reflects the number of messages in the mailbox.



CAUSE
The Exchange Server information store does not report the correct size of the mailbox back to the Exchange Server Administrator program when it exceeds 2 GB.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB224174

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