Microsoft KB Archive/153268

= Microsoft Knowledge Base =

Cannot Install V-Chat Update While Running V-Chat
Last reviewed: July 15, 1997

Article ID: Q153268

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3, 2.0

SYMPTOMS
When you attempt to run Setup for V-Chat, you may receive the following error message:

A read only file C:\progra~1\themic~1\v-chat\v-chat.exe was found while attempting to copy files to the destination location. To overwrite, click Yes, otherwise click No. If you click Yes, you receive the following error message:

File Transfer Error. Please check the target disk drive and try again. Error 37. If you click No, Setup stops running.

CAUSE
You are running a V-Chat environment while attempting to install a new version of V-Chat.

RESOLUTION
Close all V-Chat environments before installing a new version of V-Chat.