Microsoft KB Archive/828021

= &quot;Stop 0xCC&quot; Error Message When You Update the Emulex LP9002 HBA Driver =

Article ID: 828021

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you update (replace) the Emulex LP9002 HBA driver with the STORPort storage port driver (Storport.sys), you may receive a &quot;Stop 0xCC&quot; error message on a blue screen.



Hotfix Information
The following file is available for download from the Microsoft Download Center:

Download the 823728 package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version      Size     File name      Platform - 15-Oct-2003 20:19  5.2.3790.92   71,168  Storport.sys        x86 15-Oct-2003 17:19  5.2.3790.92  248,320  Storport.sys      IA-64 15-Oct-2003 18:15  5.2.3790.83   29,696  Wmspatcha.dll     IA-64



WORKAROUND
You may be able to work around this problem by using the SCSI Miniport 2003 driver from Emulex instead of the STORPort storage port driver (Storport.sys). For information about how to contact Emulex, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB828021

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