Microsoft KB Archive/248714

= WD2000: Index Entries Are Sorted Incorrectly in Norwegian Document =

Article ID: 248714

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q248714



SYMPTOMS
When you open a Norwegian Microsoft Word 97 document that contains indexes in Microsoft Word 2000, and you then proceed to update the indexes, the index entries are sorted incorrectly.



CAUSE
This behavior occurs because Word 2000 does not use the Norwegian sort rules. Instead, it uses the English sort rules.

This behavior occurs even if the locale selected under Regional Settings in Control Panel has been set to either Norwegian (Bokmal) or Norwegian (Nynorsk).



WORKAROUND
To work around this behavior, follow these steps:
 * 1) Open your Norwegian document in Word 2000.
 * 2) On the Insert menu, click Index and Tables.
 * 3) In the Index and Tables dialog box, click the Index tab.
 * 4) In the Language box, click to select either Norwegian (Bokmal) or Norwegian (Nynorsk).
 * 5) Click OK.

If neither of these languages appear in the Language box, follow these steps:
 * 1) Click Start, point to Programs, point to Microsoft Office Tools, and then click Microsoft Office Language Settings.
 * 2) In the Show controls and enable editing for box, click to select either the Norwegian(Bokmal) or the Norwegian(Nynorsk) check box, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Word 2000.



MORE INFORMATION
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

To change the locale to Norwegian in Control Panel, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) In Control Panel, double-click the Regional Options icon.
 * 3) In the Regional Options dialog box, click the General tab.
 * 4) In the Your locale (location) box, click to select the Norwegian(Bokmal) or Norwegian(Nynorsk) check box.
 * 5) Click OK.

Keywords: kbbug kbnofix KB248714

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