Microsoft KB Archive/229901

= HOW TO: Monitor Microsoft Fax Events in Windows 2000 =

Article ID: 229901

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server

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This article was previously published under Q229901





IN THIS TASK
SUMMARY
 * To Monitor Fax Events
 * To Answer Fax Calls Manually
 * To End a Fax Call in Progress



SUMMARY
This article describes how to monitor Microsoft Fax events.

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To Monitor Fax Events
 Open the Fax Properties dialog box. To do so, click Start, point to Settings, click Control Panel, and then double-click Fax.

NOTE: If the Fax icon does not appear in Control Panel, you need to install a fax device (such as a modem). On the Status Monitor tab, click to select any of the following check boxes:  Display the status monitor: Displays the Fax Monitor dialog box automatically when a call is received or a fax is sent. The Fax Monitor dialog box allows you to end a fax call easily and view details of the fax being sent. Status monitor always on top: Displays the Fax Monitor dialog box on top of all other windows on the desktop. Display icon on taskbar: Displays the icon on the taskbar when a fax arrives or when you send a fax. You can click the icon to open the Fax Monitor dialog box or right-click the icon to view shortcuts to Fax Monitor properties, Fax Queue, and My Faxes. By default, this option is selected. Play a sound: Plays a sound when you receive a fax.</li> Enable manual answer for the first device: Answers the phone manually before receiving a fax or data transmission. This option is useful if you have a fax modem sharing a voice line.</li></ul>

NOTE: If you click to select the Play a sound check box, you can assign a sound to incoming fax events by double-clicking the Sounds icon in Control Panel.</li></ol>

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To Answer Fax Calls Manually

 * 1) Open the Fax Properties dialog box. To do so, click Start, point to Settings, click Control Panel, and then double-click Fax.
 * 2) On the Monitor tab, click to select the Enable manual answer for the first device check box.
 * 3) When an incoming call is received, the "Answer call?" prompt appears. If it is a voice call, click No. If you hear a fax tone, click Yes.

Manually answered calls must be monitored when the fax phone rings. This option is useful if you have a fax device sharing a voice line.

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To End a Fax Call in Progress

 * 1) On the taskbar, click the Fax icon to open the Fax Monitor dialog box.
 * 2) Click End Fax Call.

The End Fax Call button is accessible only when Microsoft Fax is actively dialing a number. If the End Fax Call button is unavailable, use the fax queue to pause or cancel the fax call.

Note that Fax Monitor shows the progress of only the highest-priority fax device. The Fax Monitor icon appears only when you are sending or receiving a fax.

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Keywords: kbhowto kbhowtomaster KB229901

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