Microsoft KB Archive/939897

= Description of the support policy for versions of Office that are running in SoftGrid Application Virtualization =

Article ID: 939897

Article Last Modified on 7/27/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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INTRODUCTION
This article describes best practices for using Microsoft SoftGrid Application Virtualization. This article also describes the support policy for versions of Microsoft Office that are running in SoftGrid Application Virtualization.



MORE INFORMATION
SoftGrid Application Virtualization is a virtualization program for applications. SoftGrid Application Virtualization is also an on-demand delivery platform that performs the following operations in the following sequence:
 * Creates an abstract of application dependencies from the operating system
 * Delivers the applications on demand
 * Runs the applications in a protected environment

When these operations occur, the Microsoft Windows operating system remains unchanged. This process significantly reduces conflicts between applications that are locally installed and applications that are virtualized.

We provide commercially reasonable efforts to enable versions of Office to run in a SoftGrid Application Virtualization environment. We recommend that you carefully test the virtualized Office versions to make sure that the virtualized Office versions correctly meet the needs and the expectations of the environment of your customers.

As a best practice, we recommend that you follow these steps:
 * 1) On the operating system, locally install the version of Office that you use primarily.
 * 2) Virtualize additional versions of Office by using SoftGrid Application Virtualization.

When you do this, the version coexistence issues of the applications are minimized.

For more information about best practices to use for sequencing in SoftGrid, click the following article number to view the article in the Microsoft Knowledge Base:

932137 Best practices to use for sequencing in Microsoft SoftGrid

For more information about how to sequence Office, click the following article number to view the article in the Microsoft Knowledge Base:

931914 Problems that you may experience when you try to use Microsoft SoftGrid to sequence Microsoft Office on a computer that is running Microsoft Windows 2000, Windows XP, or Windows Server 2003

For more information about how to sequence 2007 Office programs in SoftGrid, click the following article number to view the article in the Microsoft Knowledge Base:

939796 Prescriptive guidance for sequencing 2007 Office programs in Microsoft SoftGrid

For more information about SoftGrid support for non-English-based configurations, click the following article number to view the article in the Microsoft Knowledge Base:

935684 Information about SoftGrid support for non-English-based configurations

We support virtualization of Office versions in SoftGrid Application Virtualization. However, we provide no additional support for individual Office versions beyond those support parameters that are outlined in the Office support policy.

For more information about the Office support policy, visit the following Microsoft Web site:

http://support.microsoft.com/gp/lifeOffice

Keywords: kbhowto kbexpertiseinter kbinfo KB939897

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