Microsoft KB Archive/888989

= A Performance Monitor counter for the Physical Disk performance object may not be displayed in Windows 2000 =

Article ID: 888989

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you use the Performance Monitor snap-in (Perfmon.msc) to view a counter for the Physical Disk performance object on a Windows 2000-based computer, the counter for the last drive letter may not be displayed.



CAUSE
This problem may occur if your computer has a certain disk configuration and if you have installed the hotfix described in the following Microsoft Knowledge Base articles:

838039 You receive a &quot;There is no disk&quot; error message when you try to run a PerfMon log

838040 Performance Monitor stops responding when you add a new counter on a Windows 2000-based computer



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 Service Pack 4 (SP4) is required to install this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size    File name ---  08-Nov-2004  13:14  5.0.2195.6997  25,360  Perfdisk.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB888989

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