Microsoft KB Archive/838860

= You receive a &quot;Setup Library wbemupgd.dll could not be loaded&quot; error message when you use Add or Remove Programs in Windows Server 2003 =

Article ID: 838860

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Small Business Server 2003 Standard Edition

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SYMPTOMS
When you try to use Add or Remove Programs on a Microsoft Windows Server 2003-based computer, you may receive the following error message:

Setup Library wbemupgd.dll could not be loaded, or function OcEntry could not be found. Contact your system administrator. The specific error code is 0x7e.



CAUSE
This problem occurs because the Path system variable has changed.



RESOLUTION
To resolve this problem, follow these steps:  Click Start, right-click My Computer, and then click Properties. Click the Advanced tab, and then click Environment Variables. Click Path in the System variables list, and then click Edit. Replace three of the paths in the Variable value box. To do this, follow these steps:  Delete the following three paths in the Variable value box:

SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem

 Type the following text in the Variable value box to replace the paths that you removed in step 4a.



Note  is the hard disk drive where Windows is installed, and   is the folder where Windows is installed.</li> Click OK three times.</li></ol> </li></ol>

Keywords: kbwinservsetup kbprb KB838860

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