Microsoft KB Archive/911129

= Xbox 360: You receive the “Xbox 360 Not Found” error message when you try to install Media Center Extender for Xbox 360 =

Article ID: 911129

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Media Center Extender for Windows XP Media Center
 * Microsoft Xbox

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SYMPTOMS
The Media Center-based computer cannot connect to the Xbox 360 console. Additionally, when you try to install Microsoft Media Center Extender for Windows XP Media Center for Xbox 360, you receive the following error message:

Xbox 360 Not Found

An Xbox 360 cannot be found on the network. Your network connection or a firewall may cause this problem. Check your connection or disabled your firewall and then select Next.

To end Setup and learn more about network troubleshooting select the following check box and then select Cancel.



CAUSE
Typically, you receive this error message when a firewall blocks the communication ports or when the firewall service is unresponsive.



THINGS TO TRY
 If you use the Microsoft Windows Firewall, verify that the firewall service is running and that the Don’t allow exceptions option in the Windows Firewall is not selected.

Note When you select this option, no ports are open and communication between the Xbox 360 console and the Media Center-based computer is blocked. There may be problems with your home network that may be preventing successful connection. Examples of such problems are too much network traffic, a faulty network router, and faulty cabling. To determine if the network or the network router is causing the issue, temporarily connect the Xbox 360 console directly to the Media Center PC by using an Ethernet cable. This cable does not have to be a cross-over cable because the Xbox 360 can switch network modes and connect to the computer. If you can complete setup when the two are directly connected, troubleshoot your router/switch or any other network components between the computer and the Xbox 360 console. For more information about how to configure a firewall to work with Media Center Extender, click the following article numbers to view the articles in the Microsoft Knowledge Base:

896036 The Media Center Extender may not work after you configure a firewall in Windows XP Media Center Edition 2005





MORE INFORMATION
For more information about Media Center Extender, visit the following Web site:

http://www.microsoft.com/windowsxp/mediacenter/extender/default.mspx

Additional query words: Centre won’t work doesn’t function can’t connect MCExb360 xbMCE xbTS xbPC xbNetwork

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