Microsoft KB Archive/196021

= Windows NT 4.0 SP4 Does Not Update MTS Files Not Installed to Default Directory =

Article ID: 196021

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT 4.0 Service Pack 4

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This article was previously published under Q196021



SYMPTOMS
Microsoft Transaction Server (MTS) files are not replaced by the updated file versions during the Windows NT 4.0 Service Pack 4 (SP4) installation process.



CAUSE
If MTS was installed into a directory other than the default directory, \Program Files\Mts, the Windows NT SP4 installation process will not detect the MTS files and will not update them.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

  Date      Time                 Size    File Name     Platform -  11/10/98  11:29a               139,024 Update.exe    (x86) 11/10/98 08:21a               143,434 Update.inf    (x86)

11/10/98 11:29a               205,072 Update.exe    (Alpha) 11/10/98 11:31a               137,618 Update.inf    (Alpha)



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0 Service Pack 4.



MORE INFORMATION
This hotfix includes a revised version of the Service Pack 4 installation files.

Instructions to implement the hotfix:


 * 1) Locate the extracted SP4 files in a folder on a hard drive.
 * 2) Copy the Update.exe and Update.inf files from the hotfix into the I386\Update folder of the extracted service pack (or the Alpha\Update folder for Alpha computers).
 * 3) Open the command prompt window and change the folder to

\I386\Update

-or-

\Alpha\Update

(depending upon whether you have an x86 or Alpha CPU) and type:

UPDATE
 * 1) Follow the instructions that appear on the screen.

