Microsoft KB Archive/871060

= The first page of the Package Wizard or the Custom Startup Wizard appears blank in Office Access 2003 Developer Extensions =

Article ID: 871060

Article Last Modified on 1/11/2007

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APPLIES TO


 * Microsoft Office Access 2003 Developer Extensions
 * Microsoft Office Access 2003

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SYMPTOMS
When you start the Custom Startup Wizard or the Package Wizard in Microsoft Office Access 2003 Developer Extensions, the first page of each wizard may appear as a blank page. Additionally, you may notice one of the following symptoms:
 * The Next button is not available on the first page of the wizard.
 * The Next button is available on the first page of the wizard, but nothing occurs when you click Next.

When this behavior occurs, you cannot use the Custom Startup Wizard or the Package Wizard in Microsoft Office Access 2003 Developer Extensions.



CAUSE
This problem may occur if one of the following conditions are true:
 * The following folders that are required to start the wizards in Microsoft Office Access 2003 Developer Extensions do not exist on your computer:
 * :\Documents and Settings\ \Application Data\Microsoft\Access
 * :\Documents and Settings\ \Application Data\Microsoft\Access\ADE11

Note is a placeholder for the name of the installation drive in your computer, and   is a placeholder for the name of the current Windows logon account on your computer.
 * The current Windows logon account does not have correct permissions on the folders that are required to start the wizards in Microsoft Office Access 2003 Developer Extensions.



RESOLUTION
To resolve this problem, follow these steps:  Make sure that the following folders that are required to start the wizards in Microsoft Office Access 2003 Developer Extensions exist on your computer:   :\Documents and Settings\ \Application Data\Microsoft\Access  :\Documents and Settings\ \Application Data\Microsoft\Access\ADE11

Note is a placeholder for the name of the installation drive in your computer, and   is a placeholder for the name of the current Windows logon account on your computer.

Note If the folders do not exist on your computer, you must create the folders manually. Make sure that the current Windows user account is granted Read permission and Write permission to the folders that are specified in step 1.

