Microsoft KB Archive/174563

= OL97: Referred By Field Will Not Import into Outlook =

Article ID: 174563

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q174563



SYMPTOMS
You cannot import data into the Referred By field of a Microsoft Outlook 97 contact.



RESOLUTION
Manually enter the Referred By information into each contact record.

Steps to Correct the Problem

 * 1) Open the imported contact record.
 * 2) On the All Fields tab, click to select All Contact Fields in the Select From list.
 * 3) Scroll to the Referred By field and type the required data.
 * 4) Click Save and Close.



Steps to Reproduce Problem

 * 1) On the File menu, click to select Import and Export.
 * 2) Click to select "Import from Schedule+ or another program or file" and then click Next.
 * 3) Click to select the file type you want to import, and click Next.
 * 4) Type the name or Browse to the file you want to import, and click Next.
 * 5) In Map Custom fields, map a field to the Referred By field in Outlook.
 * 6) Click OK to finish the import.

Viewing the Referred By Field
To view the Referred By field, follow these steps:


 * 1) Open one of the imported contact records.
 * 2) On the All Fields tab, click to select All Contact fields in the Select from list.
 * 3) Scroll to the Referred By field.

Result: The Referred By field is blank.

Keywords: kbprb KB174563

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