Microsoft KB Archive/822428

= Characters Are Dropped or Lost in Notepad When You Use a Swipe Card Reader or a Keyboard in Windows 2000 =

Article ID: 822428

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you use a swipe card reader or a keyboard on a Windows 2000-based computer, characters may be dropped or lost in Notepad. This issue may occur if all the following conditions are true:
 * You have established an Independent Computing Architecture (ICA) connection to a MetaFrame server.
 * The time interval between swipes (scans) or keystrokes is very short.
 * The codes that you scan or type are exactly the same, or repeated.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Windows 2000 Service Pack 3 installed to install this fix.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
The hotfix that is described in this article does not replace any other hotfix.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version           Size    File name -- 17-Jul-2003 17:48  5.0.2195.6738     42,256  Basesrv.dll 17-Jan-2003 16:06  5.0.2195.6656    236,304  Cmd.exe 17-Jul-2003 17:48  5.0.2195.6762    222,992  Gdi32.dll 17-Jul-2003 17:48  5.0.2195.6741    711,440  Kernel32.dll 17-Jul-2003 17:48  5.0.2195.6751    333,072  Msgina.dll 08-Apr-2003 05:54  5.0.2195.6701     90,232  Rdpwd.sys 15-Jul-2003 22:08  5.0.2195.6776  4,858,368  Sp3res.dll 17-Jul-2003 17:48  5.0.2195.6785    380,176  User32.dll 17-Jul-2003 17:48  5.0.2195.6745    385,808  Userenv.dll 16-Jul-2003 23:32  5.0.2195.6784  1,628,784  Win32k.sys 17-Jul-2003 17:20  5.0.2195.6785    182,032  Winlogon.exe 17-Jul-2003 17:48  5.0.2195.6775    243,984  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB822428

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