Microsoft KB Archive/92632

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Windows Err Msg: General Protection Fault in Module Calisto

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Q92632

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows Productivity Pack, version 3.1

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SYMPTOMS
You may receive the following error message if you run Microsoft Productivity Pack for Windows version 3.1 with versions earlier than 2.05 of YourWay software:

General Protection Fault in Module Callisto

WORKAROUND
To correct this error with version 2.05 of YourWay, disable the YourWay software by removing C:\YOURWAY2\ywyqm.exe from the LOAD= line in the Windows WIN.INI file.

STATUS
Prisma Software has released version 3.0 of their YourWay product. This version does not install on the LOAD= line in the WIN.INI file, but generates the same error message if YourWay is running concurrently with Productivity Pack version 3.1.

Prisma is researching the problem.

YourWay software is manufactured by Prisma Software, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 3.11 your way calisto 3rdparty

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311 kbWinProdPack100 kbWinProdPack310