Microsoft KB Archive/197745

= WD97: Fields in Header/Footer Not Merged in E-Mail Attachment =

Article ID: 197745

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q197745





SYMPTOMS
When you perform a mail merge and send the result as an attachment in an e-mail message, the merge fields contained in the header and footer of the document are not merged. The merge fields contained in the body of the document are merged correctly.

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When you merge a Word document with a header or footer to Electronics Fax or Electronics Mail as a document the header and footer are placed at the bottom of the document.



WORKAROUND
To work around this problem, use the following steps to merge the document to e-mail without the "Send as Attachment" option:


 * 1) Open your mail merge main document.
 * 2) On the Tools menu, click Mail Merge.
 * 3) From the Mail Merge Helper, click Merge.
 * 4) In the Merge dialog box, change the Merge To box to Electronic Mail.
 * 5) Click Setup, click to clear the "Send Document as an Attachment" check box, and then click OK.
 * 6) Click Merge to perform your mail merge.

NOTE: The merge fields will be merged correctly in both the body and the header and footer area of the e-mail message; however, the text in the e- mail message may not be formatted the way you want it to be formatted.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: printmerge mailmerge

Keywords: kbbug kbmerge kbpending KB197745

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