Microsoft KB Archive/831215

= A new folder is created for roaming profiles after you install Windows 2000 SP4 =

Article ID: 831215

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
When a user uses a roaming profile to log on to a Microsoft Windows 2000-based computer that has Windows 2000 Service Pack 4 (SP4) installed, a new folder that has a .usr extension is created for roaming profiles. Roaming profiles use the .usr folder instead of using the existing .pds folder on computers that have Windows 2000 SP4 or earlier installed.



CAUSE
This problem occurs because the CentralProfile registry entry is updated with a new profile path value when you install Windows 2000 SP4. The new profile path value does not include the path of the .pds folder. Therefore, when a user logs on by using a roaming profile, the profile is updated with the profile path value of the new .usr folder.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  05-Nov-2003  19:51  5.0.2195.6824      42,256  Basesrv.dll 21-Sep-2003 00:45  5.0.2195.6824     236,304  Cmd.exe 05-Nov-2003 19:51  5.0.2195.6824     222,992  Gdi32.dll 05-Nov-2003 19:51  5.0.2195.6867     711,440  Kernel32.dll 05-Nov-2003 19:51  5.0.2195.6824      54,032  Mpr.dll 05-Nov-2003 19:51  5.0.2195.6860     334,096  Msgina.dll 05-Nov-2003 19:51  5.0.2195.6824      90,232  Rdpwd.sys 30-Sep-2003 20:56  5.0.2195.6826   5,298,176  Sp3res.dll 05-Nov-2003 19:51  5.0.2195.6869     380,176  User32.dll 05-Nov-2003 19:51  5.0.2195.6871     389,392  Userenv.dll 31-Oct-2003 03:02  5.0.2195.6869   1,628,816  Win32k.sys 21-Sep-2003 00:44  5.0.2195.6824     182,032  Winlogon.exe 05-Nov-2003 19:51  5.0.2195.6826     243,984  Winsrv.dll 05-Nov-2003 19:51  5.0.2195.6867     711,440  Kernel32.dll 31-Oct-2003 03:02  5.0.2195.6869   1,628,816  Win32k.sys 05-Nov-2003 19:51  5.0.2195.6826     243,984  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

