Microsoft KB Archive/306612

= Problems Printing Large HTML Help Topic in Internet Explorer 5.5 =

Article ID: 306612

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 1

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This article was previously published under Q306612



SYMPTOMS
When you attempt to print the entire contents of a large Hypertext Markup Language (HTML) Help file, an access violation may occur in Hh.exe.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version         Size       File name -  24-Aug-2001  15:18  5.50.4720.2400  2,748,688  Mshtml.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Keywords: kbfix kbqfe kbprb kbie550presp2fix kbhotfixserver KB306612

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