Microsoft KB Archive/195791

= OL2000: (CW) Configuring Outlook for MSN POP3 E-mail. =

PSS ID Number: 195791

Article Last Modified on 8/4/2001

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The information in this article applies to:


 * Microsoft Outlook 2000
 * MSN 2.5

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This article was previously published under Q195791



NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:

268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages

To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/servicedesks/webcasts/wc011901/wcblurb011901.asp

NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see &quot;Corporate or Workgroup&quot;.



SUMMARY
This article describes how to configure Microsoft Outlook 2000 to send and receive e-mail using MSN, The Microsoft Network, version 2.5.

NOTE: After you upgrade your Mail Account, you cannot change back to the Classic Mail Account.



MSN 2.5 Setup
When the MSN 2.5 Setup completes, you will see the following message:

Ready to Go Online MSN setup is almost complete. There are just a few finishing touches we need to make to your new email and chat programs Please double-click the MSN icon on your desktop now to go online, and we'll do the rest!

After double-clicking the MSN icon on your desktop, MSN will connect and the browser will present a page with the title &quot;Downloading...&quot;. MSN will automatically continue to the next page which is titled &quot;Internet Mail Upgrade.&quot; The following options appear on this page:
 * I want to use Internet Mail (recommended)
 * Tell me more about Internet Mail

If you select the first option, it configures Outlook Express and upgrades your mail account on MSN to SMTP/POP3 servers. At this point, you can no longer use the Microsoft Network Online Service. You must use either Outlook Express or Outlook 2000.

If you select the second option, a page titled &quot;More about Internet Mail&quot; appears with more information about using Internet Mail with the following options:
 * Great! I want to use Internet Mail (recommended)
 * Thanks, but I'll keep my current e-mail program

If you select the first option, it configures Outlook Express AND upgrades your mail account on the MSN to SMTP/POP3 servers. At this point, you can no longer use the Microsoft Network Online Service. You must use either Outlook Express or Outlook 2000.

If you select the second option, it does not upgrade your mail account on the MSN servers. At this point, you can continue using the Microsoft Network Online Service.

If you did not upgrade your mail account during the setup process, you can do so at a later time by connecting to:

http://setup.msn.com/membersonly/config/choose2.htm

This link will reconnect you to the &quot;Internet Mail Upgrade&quot; page, where you can select the &quot;I want to use Internet Mail (recommended)&quot; option.

Benefits of Upgrading Your Mail Account
Some of the benefits of upgrading your Mail Account on the MSN servers include:
 * Better e-mail performance
 * The ability to send MIME-encoded attachments
 * Support for the POP3/SMTP Internet-standard protocol.

WARNING: Once you upgrade your Mail Account, you cannot change back to the Classic Mail Account.

Configuring Outlook with the Internet E-mail Service
To configure Outlook after installing MSN with a Post Office Protocol (POP3) mail server, follow these steps:


 * 1) On the File menu, click Exit And Logoff if Outlook is running.
 * 2) Click the Start button, point to Settings and click Control Panel.
 * 3) Double-click the Mail and Fax icon and click Show Profiles.
 * 4) Double-click the profile you would like to use to receive your MSN e-mail.
 * 5) If listed, click to select the Microsoft Network Online service and click Remove.
 * 6) Click Add and double-click the Internet E-mail service to add it to your profile.
 * 7) Under Mail Account, type a name for the service (for example, MSN).
 * 8) Under User Information, type the appropriate information about the account you are using in Name, Organization, E-mail Address, and Reply Address. The entries in Organization and Reply Address are optional.
 * 9) Click the Servers tab and type smtp.email.msn.com in the Outgoing Mail (SMTP) box.

NOTE: If you gain access to MSN through a third-party ISP or local area network (LAN, DSL, Cable modem, or Satellite), type secure.smtp.email.msn.com in the Outgoing Mail (SMTP) box.
 * 1) In the Incoming Mail (POP3) box, type pop3.email.msn.com
 * 2) Click to select Log on using Secure Password Authentication.
 * 3) Click the Connection tab and select the appropriate connection type:

If you connect using a local area network, click I use a LAN Connection.

If you connect using a modem and the MSN connection, click I use a modem to access my e-mail, and then click to select MSN in Use the following Dial-Up Networking connection. If you connect using a modem and want to use a different Internet Service Provider (ISP), click to select it from the list. If an appropriate connection does not exist, you can create one using the Add button.
 * 1) Click OK.
 * 2) Click the Delivery tab. If there are multiple Internet Service Providers listed, click to select the Internet Mail information service to use as your primary mail service.
 * 3) Click Up, until the ISP you have selected as your primary mail service is at the top of the list and click OK.

The new configuration affects only messages composed after the change is made.

If the Internet Mail information service is configured in a profile with the Microsoft Exchange Server information service, the profile sends incoming mail to the Microsoft Exchange Server information service. To use the Internet Mail information service, create a separate profile with a Personal Folders file (.pst).

For information on how to set up Outlook as the default mail client, please see the following article in the Microsoft Knowledge Base:

195790 : OL2000: Configuring Outlook as Default E-mail Client for MSN 2.5

Additional query words: OL2K pst

Keywords: kbConfig kbhowto kbsetup KB195791

Technology: kbMSN250 kbMSNSearch kbOutlook2000Search kbOutlookSearch kbZNotKeyword3

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