Microsoft KB Archive/331804

= FIX: Error Message in BizDesk When You Try to Expand the Parent Category =

Article ID: 331804

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2002 Service Pack 1

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This article was previously published under Q331804



SYMPTOMS
When you try to expand a parent category in the tree view of the Commerce Server Business Desk (BizDesk) Edit Virtual Catalog - Edit Category page, you may receive the following error message:

The ASP page reported an error.

Code: 0x8898001C

Source: response_Categories.asp

Description: The Category you specified doesn't exist



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size    File name ---  28-Oct-2002  21:08  65,523  Common.asp 28-Oct-2002 21:07   9,079  Response_categories.asp

To apply this hotfix, replace the two ASP files in the \ Catalogs\Editors folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



Steps to Reproduce the Behavior

 * 1) Create a virtual catalog.
 * 2) Open this catalog, and then locate the Categories area.
 * 3) Create a New category named parent, and then click Save & Back.
 * 4) Create another category named child.
 * 5) Assign the category that you created in step 4 as child of the parent category, and then click Save & Back.
 * 6) Click the child category, and then click Edit.
 * 7) In Available Parent Categories of Assigned Categories, expand the parent node.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB331804

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