Microsoft KB Archive/265582

= Movie Maker Generates Error When You Click Record =

Article ID: 265582

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q265582



SYMPTOMS
You may receive either a blue-screen error, or a page fault error when you click Record in Microsoft Windows Movie Maker.



CAUSE
This behavior can occur if the device driver for the currently-selected capture device is not compatible with DirectShow. When you click Record, DirectShow accesses the selected video capture device driver, and then generates a preview image.



RESOLUTION
If possible, use the driver for your capture device that is included with Windows Millennium Edition (Me). If that is not possible, obtain the updated software that is compatible with DirectShow from the hardware manufacturer.



WORKAROUND
Use the software included with your capture device to record the content as a file supported by Windows Movie Maker. Import the file into Windows Movie Maker for editing.



MORE INFORMATION
For additional information about video capture device drivers that are included with Windows Me, click the article number below to view the article in the Microsoft Knowledge Base:

272367 Supported Devices for Use with Windows Movie Maker

For additional information about how to import a file into Windows Movie Maker, click the article number below to view the article in the Microsoft Knowledge Base:

272363 How to Import a file into Windows Movie Maker

Keywords: kbhardware kbprb KB265582

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