Microsoft KB Archive/148764

= SNA Server 2.11 Refresh Does Not Install From Floppy Disk =

Article ID: 148764

Article Last Modified on 10/22/2003

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APPLIES TO


 * Microsoft SNA Server 2.11 Service Pack 1, when used with:
 * Microsoft Windows NT 4.0

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This article was previously published under Q148764





SYMPTOMS
The SNA Server 2.11 Refresh does not install from a floppy disk that contains the image files from the \I386\Disks directory on the SNA Server 2.11 compact disc.



CAUSE
This problem occurs due to the following:
 * The file size of CHK.SUM increases. Therefore, CHK.SUM and the other image files exceed the capacity limit of the 1.44 MB floppy disk during the installation.
 * Other floppy disks from the disk set exceed the capacity limit of 1.44 MB if you also include SNASP1.HLP and SNASP1.RTF.



WORKAROUND
To work around this problem:  Use Xcopy to copy the contents of the \I396\Disks directory to a temporary directory on the hard disk drive. For example, type the following at the MS-DOS Command Prompt:

xcopy :\I386\Disks\*.* :\ /s

 Delete SNASP1.HLP and SNASP1.RTF from the temporary directory. Delete CHK.SUM from the \I386\Disks\Disk1 directory. Create a SNASP1.HLP dummy file (file with zero bytes).</li> Create a CHK.SUM dummy file.</li> Run SNADISK.CMD to create new floppy disks.</li></ol>

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STATUS
Microsoft has confirmed this to be a problem in SNA Server version 2.11 Service Pack 1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsna 2.11 sp1

Keywords: kbbug kbpending KB148764

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