Microsoft KB Archive/180333

Money 98: Duplicated Bill in Budget and Savings Expense Details

PSS ID Number: Q180333 Article last modified on 02-12-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

In Microsoft Money 98, bills may appear twice in the Expense Details of the Budget and Savings Plan. If you click Delete All Instances in the Delete Recurring Payment window to delete the bills, the bills remain. If you try to delete the bills a second time, you get the following error message:

Not enough memory is available. If you have several applications open at the same time, you might need to close one of them before starting Money.

If you close the Expense Details and immediately attempt to re-enter Expense Details, you get the following error message:

This operation cannot be performed.

= CAUSE =

The budget adds each budgeted bill twice for bills that are paid from accounts with different currencies that have scheduled transfers between them.

For example, if you have a scheduled transfer from a Checking Account in US dollars to a Credit Card account in British pounds, Money adds any bill transaction created using funds from these accounts to the bills section for each currency. Because there are two currencies, the bills appear twice.

When you delete the duplicated entry in the budget, the bill transaction in Setup is deleted but the duplicate entry in the Planner remains. Now, because Money cannot find the actual bill, it displays the error messages described earlier.

= RESOLUTION =

To work around this problem, use either of the following methods.

NOTE: Do not try to delete the duplicated entry in the budget. This will cause Money to display error messages and stop responding.

Method 1: Remove the Transfer and Enter Two Separate Transactions
Remove the transfer from Bills, and enter two separate transactions that represent a transfer: a withdrawal for the source account, and a deposit for the destination account.

NOTE: You will not be able to use Money to calculate the budget for the category of the transfer transaction if you use this method.

To remove the duplicate entry from the budget, follow these steps:

  Click Bills on the navigation bar.   Use the right mouse button to right-click the transfer transaction that transfers fund between accounts with different currencies, and then click Delete All Instances on the shortcut menu.   Click Yes when Money displays the following message: Do you want to delete all instances of this Monthly Payment?   Go to the Account Register for the account that is the source of funds for the transfer.   Create a transaction that withdraws funds from this account. You can enter the destination account of the funds in the Memo field for future reference.   Go to the destination account of the funds for the transfer. </li>  Create a transaction that deposits funds into this account. You can enter the destination account of the funds in the Memo field for future reference. </li></ol>

Method 2: Use the Same Currency
Change the destination account of the transfer to use the same currency as the origination account of the transfer.

NOTE: The account balance for the destination account will be changed, but the transfer will work without throwing off the budget.

To remove the duplicate entry in Bills, follow these steps:


 * 1) Click Accounts on the navigation bar twice, to go to the Account Manager.
 * 2) Double-click the destination account of the transfer that is duplicated in the budget.
 * 3) Click Details in the left pane.
 * 4) Click the drop-down arrow for the Currency list.
 * 5) Select the currency type of the origination account of the transfer.

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

NOTE: All other parts of Money are unaffected by a transfer from accounts of different currencies.

= Additional query words: w_money 6.0 bill double duplicate =

Keywords : kberrmsg kbdta Version : WINDOWS:98 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.