Microsoft KB Archive/213021

= OL2000: (CW) Error Sending Signed Message with Internet Mail =

Article ID: 213021

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q213021



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
If you have both the Microsoft Exchange Server service and the Internet E-mail service installed, and you attempt to send a digitally signed message using your Internet E-mail service, you may receive the following error message:

This message cannot be sent using the selected security settings. Your e-mail address may not match the e-mail address on the certificate, or some other problem exists with the certificate. Do you want to send this message without security?



CAUSE
When you have the Exchange Server service in your profile, the security code always includes your Exchange e-mail address as part of the security code, even if you are sending with your Internet e-mail address.



RESOLUTION
Send the message unsigned (without security) or use your Exchange Server service to send a signed message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbpending KB213021

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