Microsoft KB Archive/149847

= XADM: Isinteg Reports IPM Subtree Missing From IMC Mailbox =

Article ID: 149847

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q149847



SYMPTOMS
You might receive the following error when running Isinteg, a utility that ships with Microsoft Exchange Server:

Error:  "Mailbox - ":

IPM subtree missing.



MORE INFORMATION
When you run Isinteg -pri, an error will be logged in the summary and you will see the above error in the Isinteg.pri log. This error will be accompanied by 8 warnings when you run Isinteg -pri -verbose.

These errors are normal. By design Isinteg runs a check against each mailbox in the private information store. When it checks the mailbox for the Microsoft Exchange Internet Mail Connector (IMC) it finds several structures missing. These structures (Sent Mail, Deleted Items, and others) are not used by the IMC and are therefore not created. These errors present no problem for the IMC.

The warnings that are logged when Isinteg -pri -verbose is run are listed below:

Warning:  "Mailbox - ":

IPM Subtree not in count database

Warning:  "Mailbox - ":

Sentmail not in count database

Warning:  "Mailbox - ":

Wastebasket not in count database

Warning:  "Mailbox - ":

Finder not in count database

Warning:  "Mailbox - ":

Views not in count database

Warning:  "Mailbox - <X.500 path to the IMC>":

Common Views not in count database

Warning: <Mailbox & ID> "Mailbox - <X.500 path to the IMC>":

Schedule not in count database

Warning: <Mailbox & ID> "Mailbox - <X.500 path to the IMC>":

Shortcuts not in count database

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STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbusage KB149847

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