Microsoft KB Archive/243736

= Elongated Shut Down Menu After Installing Internet Explorer 4.01 =

Article ID: 243736

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2

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This article was previously published under Q243736



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
After you install Internet Explorer in Windows NT Workstation, the Shut Down menu may be elongated and may scroll off the screen.



CAUSE
This behavior can occur if a policy for Microsoft Windows 95 or Microsoft Windows 98 clients is installed on a Windows NT-based computer.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to locate the following key in the registry:

HKEY_Current_User\Software\Microsoft\Windows\CurrentVersion\Policies\WinOldApp

Change the data value of the NoRealMode value from 1 to 0.



MORE INFORMATION
This policy is intended to prevent Windows 95 or Windows 98 clients from rebooting to MS-DOS mode from within Windows.

Additional query words: shutdown

Keywords: kbenv kbprb KB243736

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