Microsoft KB Archive/265151

= OL2000: Certificate Information from the Recipient Is Not Added to the Contact =

Article ID: 265151

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q265151



SYMPTOMS
After you right-click a resolved recipient e-mail address, certificate information from the recipient is not added to the contact if you click Add to Contacts or Personal Address Book.



CAUSE
This behavior can occur because neither Personal Address Book nor Add to Contacts adds certificates if they are not in the preferred certificate property. The certificate is not accessible from a Lightweight Directory Access Protocol (LDAP) server in some configurations.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service release that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English-language version of this fix should have the following file attributes or later:

  File name          Version      Size      Date      Time -  Outllibr.dll       9.0.0.4221   1675315   6/22/2000 4:09:28 PM   Contab32.dll       9.0.0.4221   122931    6/22/2000 3:26:14 PM   Exsec32.dll_0005   5.5.3137.0   540944    6/22/2000 4:23:26 PM   Bjablr32.dll       1.0.3.26     45056     4/27/2000 1:26:00 PM   Bjsrch32.dll       1.0.3.26     86016     4/27/2000 1:26:00 PM   Outllib.dll        9.0.0.4221   5320754   6/22/2000 4:08:02 PM   Bjlog32.dll        3.2.0.26     49152     4/27/2000 1:26:00 PM



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbfix kbqfe kboffice2000presr2fix kbhotfixserver KB265151

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