Microsoft KB Archive/172866

= OFF97: Upgrade Wizard Doesn't Remove Files on Network Drive =

Article ID: 172866

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft Access 97 Standard Edition

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This article was previously published under Q172866



SYMPTOMS
If you perform a local installation of any of the Microsoft Office for Windows 95, version 7.0 programs to a network drive, the Office 97 Upgrade Wizard does not remove the older programs.

For example, if drive G is a network drive, and you install Office 7.0 in the Msoffice folder on drive G, the Office 97 Setup program does not remove the files in the following folders on drive G:

Msoffice\Powerpnt

Msoffice\Excel

Msoffice\Word

Msoffice\Access

Note that you don't need these files after you upgrade to Office 97.



CAUSE
The Office 97 Upgrade Wizard does not remove files on a network drive. This is a safety precaution to prevent you from accidentally deleting files that may be required by another user's installation of Office.



RESOLUTION
Use the Office 7.0, Microsoft PowerPoint 7.0, Microsoft Word 7.0, Microsoft Excel 7.0, or Microsoft Access 7.0 Setup program to remove the version 7.0 files before you install Office 97.

Additional query words: ppt97 ppt95 off97 off95 8.0 8.00 word8 winword excel xl xl8 excel 8.0

Keywords: kbinfo kbprb kbsetup KB172866

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