Microsoft KB Archive/888698

= The Office XP hotfix file version information is incorrect on a Windows 2000 Multilanguage Version-based computer =

Article ID: 888698

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Office XP Multilingual User Interface Pack
 * Microsoft Windows 2000 MultiLanguage Edition
 * Microsoft Windows 2000 MultiLanguage Edition
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
You apply a hotfix or a service pack to Microsoft Office XP or to Microsoft Office XP Multilingual User Interface Pack on a Microsoft Windows 2000 Multilanguage Version-based computer. After you do this, the file version information for the hotfix or for the service pack is incorrect when you view it. To display the correct file version information, you must right-click the file in Microsoft Windows Explorer, and then click Properties.



CAUSE
This problem occurs because the .mui resource file contains the file version information. When you view file properties by using Windows Explorer, the file version information that is displayed comes from the .mui file that is associated with a file. It does not come from the .exe file or from the .dll file itself.

Sometimes, a version comparison check is performed on a file and on its associated .mui resource file. When there are two different versions, the .mui information is not displayed. Additionally, the correct file version is displayed in the graphical user interface (GUI). By default, version checking is enabled for Windows 2000-based files. Therefore, when a version conflict exists between a file and its associated .mui resource file, resources are not loaded from the .mui file.

By default, version checking is disabled for service pack files. Therefore, the information that is listed in the file properties comes from the .mui resource file instead. This information is not updated in service packs except to fix problems in the resource file itself. This information is not necessarily updated when the .exe file or the .dll file that it is associated with is updated in the service pack.



WORKAROUND
To work around this problem, you must use the Filever.exe tool to determine the correct file version. The Filever.exe tool is included in the Microsoft Windows 2000 Resource Kit. This tool examines the file header directly to determine file version information. This tool correctly reflects the version of the executable file that is being checked, and not the version of its associated .mui resource file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the Windows 2000 Resource Kit, visit the following Microsoft Web site:

http://www.microsoft.com/windows/reskits/

Also, click the following article number to view the article in the Microsoft Knowledge Base:

263212 File version information may be incorrect in Windows 2000 Multilanguage Version

Additional query words: Offxp win2k win2000

Keywords: kbtshoot kbprb KB888698

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