Microsoft KB Archive/940848

= A hotfix rollup package is available for Microsoft Management Console (MMC) in Windows Server 2003 =

Article ID: 940848

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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INTRODUCTION
A hotfix rollup package is available for Microsoft Management Console (MMC) in Windows Server 2003. This hotfix rollup package resolves the following issues that occur when you use an MMC snap-in:

Issue 1
The MMC snap-in exits unexpectedly, and you receive the following error message:

Microsoft Visual C++

Runtime Library Runtime Error! Program: \mmc.exe abnormal program termination

Issue 2
Some items on a shortcut menu are missing when you right-click an item in an MMC snap-in. For example, when you use Microsoft System Center Configuration Manager 2007, and then you right-click the Task Sequences node, the following menu items are missing:
 * New
 * Import
 * Create Task Sequence Media
 * Give feedback

These menu items appear only if you right-click this node again.

Issue 3
When you drag a view in an MMC snap-in and then drop the view, the drag-and-drop operation fails. However, the view does not appear in the parent location or in the target location. In this situation, the view is missing until you update the MMC snap-in window.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with Service Pack 2, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

