Microsoft KB Archive/129406

Bob Errors Caused by Incorrect International Settings

PSS ID Number: Q129406 Article last modified on 03-19-1997

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kbusage kberrmsg kbprb

= SUMMARY =

Most Bob applications will not start if there is a problem with the Regional (Windows95) or International (Windows 3.x) settings.

= SYMPTOMS =

Several different error messages can be generated by incomplete or incorrect entries in the [Intl] section of the WIN.INI file. The following is a list of confirmed messages:

Geo Safari: OLE Automation no such property or method.

Letter Writer: Terribly sorry, but something has gone wrong, and I need to shut down the Letter writer. You should probably close all apps, exit Windows, and then restart your computer. Usually, restarting your computer helps a lot.

Email: No error message. The pointer changes to an hour glass and then changes back to a pointer without starting the application.

Household Manager: There is something wrong with the way your system is set up. Try running the Bob Setup program again.

-or-

No error message appears, but the pointer changes to an hour glass and then changes back to a                 pointer without starting the application. Financial Guide: There is something wrong with the way your system is set up. Try running the Bob Setup program again.

Address Book: The Address Book experienced an error (Error #438) during startup. Please check your installation and try again. Bob Error #0

= RESOLUTION =

  Open the WIN.INI file in a text editor such as Windows Notepad.   Comment the [Intl] section in the WIN.INI file by putting a semicolon in between the left bracket and the “I” in “Intl”. Example: [;Intl].   Save the file and exit the text editor.   If you are using Windows 95, click the Start button, point to Settings, and then click Control Panel. Do the following:   Double-click Regional Settings.   Choose the Regional Settings tab.   If the current selected country is English (United States) proceed to step d. If the country is not English (United States) skip to step i.   Click a diffrerent country. For example, English (South Africa). </li>  Click OK. </li>  Restart Windows. </li>  Click the Start button, point to Settings, and then click Control Panel. </li>  Click the Regional Settings tab. </li>  Click English (United States). </li>  Click OK. </li>  Restart Windows. </li></ol>

If you are using Windows 3.x, double-click the Control Panel from within the Main program group in the Program Manager. Do the following: <ol style="list-style-type: lower-alpha;">  Double-click the International icon. </li>  Change the country to United States, then choose OK. </li>  Make sure that the Languge field is listed as English (American). </li>  Close the Control Panel. (You don’t need to restart Windows.) </li></ol> </li></ol>

KBCategory: kbusage kberrmsg kbprb KBSubcategory: B_Shell KBPriority3

= Additional reference words: w_bob =

Keywords : b_shell Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.