Microsoft KB Archive/819958

= E-Mail Messages with Attachments That Are Sent in MIME Format Are Not Received =

Article ID: 819958

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
When you send a message that has attachments to a Simple Mail Transfer Protocol (SMTP) recipient who uses Microsoft Outlook 2001 for Macintosh, a Symantec Antivirus for SMTP Gateways that receives this message might not deliver it. This problem occurs when Exchange Server 5.5 Internet Mail Service sends a MIME message with boundaries that are not unique.



Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Your computer must have Exchange Server 5.5 Service Pack 4 to install this hotfix.

Restart Requirement
You do not have to restart your computer after you apply this hotfix, but you must stop and then restart the information store service.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Component: Store Date        Time   Version            Size    File name -- 12-Jun-2003 05:29  5.5.2657.47     2,630,928  Store.exe 12-Jun-2003 05:29  5.5.2657.47       491,280  Mdbmsg.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

817903 XADM: New Naming Schema for Exchange Server Hotfix Packages

Additional query words: QFE 227269 Mac

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbexchange550presp5fix kbbug kbfix kbqfe KB819958

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