Microsoft KB Archive/812416

= FIX: You receive a stop error when you shut down a stream class device =

Article ID: 812416

Article Last Modified on 9/27/2005

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
When you shut down a desktop computer that has a TV card, you may receive the following stop error on a blue screen:

STOP: 0x0000009F (0x00000002,0x81746650,0x817472B0,0x00000000)

DRIVER_POWER_STATE_FAILURE



CAUSE
The video capture device is based on Microsoft Windows Driver Model (WDM) streaming architecture. The video capture device also contains two child devices, the tuner and the crossbar. At shutdown time, the IRP_MJ_POWER handler for the Stream.sys driver does not call the PoStartNextPowerIrp routine for its child devices, and an error occurs.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbbug kbfix kbstreaming kbqfe kbwin2ksp4fix kbhotfixserver KB812416

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