Microsoft KB Archive/278716

= OFF2001: Documents Folder Appears in the Root of the Hard Disk =

Article ID: 278716

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office 2001 for Mac
 * Microsoft Entourage 2001 for Mac Special Edition
 * Microsoft Excel 2001 for Mac
 * Microsoft PowerPoint 2001 for Mac
 * Microsoft Word 2001 for Mac

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This article was previously published under Q278716



SYMPTOMS
A Documents folder appears in the root of the hard disk after you start an Office 2001 program.



CAUSE
Microsoft Entourage stores data such as preferences, rules, schedules, signatures, messages, contacts, and all other Entourage items in a database on your computer. The first time that you start Entourage, a new folder called the Microsoft User Data folder is created in the Documents folder. Within the Microsoft User Data folder, Microsoft Entourage creates a folder called Office 2001 Identities.

The Office 2001 Identities folder contains the Main Identity folder, which stores the data for the first identity. Each time that you create a new identity, Entourage adds a folder for that identify to the Microsoft Office 2001 Identities folder.

The Documents folder is stored at the root of the Macintosh hard disk to prevent users from deleting the folder. If you delete the Documents folder, all of your Entourage mail is deleted.



WORKAROUND
To work around this behavior, you can move the Documents folder to the Preferences folder, which is located in the System folder.

You can also place the Microsoft User Data folder on an AppleShare server. If you do this, you must place an alias of the Microsoft User Data folder in either the Documents folder or the Preferences folder.

NOTE: It is not recommended that you store the User Data folder in the same folder as the Microsoft Entourage program. Some users who have done this have accidentally deleted their data when they deleted the program folder.



MORE INFORMATION
For more information, see the Microsoft Entourage 2001 Read Me File, Section 5: Maintaining Your Microsoft Entourage Data.

Additional query words: mac macword WD2001KB OFF2001 OFF2001KB XL2002 PPT2001 ENT2001 WD2001

Keywords: kbprb KB278716

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