Microsoft KB Archive/900106

= The Information Store service may stop responding in Exchange Server 2003 when you perform an IMAP search operation =

Article ID: 900106

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Service Pack 1

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SYMPTOMS
When you perform an Internet Message Access Protocol (IMAP) search operation, the Information Store service may stop responding in Microsoft Exchange Server 2003.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---   21-Jun-2005  03:33  6.5.7233.28        82,944  Eximap4.dll 21-Jun-2005 03:34  6.5.7233.28        22,016  Expop3.dll 21-Jun-2005 03:35  6.5.7233.28        26,112  Exproto.dll 21-Jun-2005 02:55  6.5.7233.28        27,648  Febecfg.dll 21-Jun-2005 03:33  6.5.7233.28        23,040  Iisif.dll 21-Jun-2005 03:36  6.5.7233.28       133,632  Iisproto.dll 21-Jun-2005 03:36  6.5.7233.28        56,832  Imap4be.dll 21-Jun-2005 02:57  6.5.7233.28       122,880  Imap4fe.dll 20-Jun-2005 12:34  6.5.7233.28       119,296  Imap4svc.dll 21-Jun-2005 03:33  6.5.7233.28        27,136  Pop3be.dll 21-Jun-2005 02:57  6.5.7233.28        12,288  Pop3fe.dll 21-Jun-2005 03:30  6.5.7233.28        69,120  Pop3svc.dll Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1 (SP1).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XADM

Keywords: kbqfe kbhotfixserver kbexchstore kbfix kbbug kbexchange2003presp2fix kbpubtypekc KB900106

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