Microsoft KB Archive/155427

= Errors 2114 or (9 - 2114) Using Windows NT Diagnostics =

Article ID: 155427

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q155427



SYMPTOMS
If you stop the Server service on a computer running Windows NT 3.5 or 3.51, and then use Windows NT Diagnostics to view the network information, you will receive the following error message:

Error: NSG(s) 0 -ERR 2114.

When you click OK, the Network dialog box comes up blank.

If you stop the Server service on a computer running Windows NT 4.0, and then use Windows NT Diagnostics to view the Network tab, you will receive the following message:

  Windows NT Diagnostics

Network Statistics are unavailable at this time (9 - 2114).

When you click OK, you will see the Network tab with the General, Transports, and Settings buttons available, but the Statistics button will be unavailable.



WORKAROUND
To work around this problem, start the Server service. Full functionality of the Windows NT Diagnostics program is not available without the Server service.



STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.5, 3.51 and 4.0. We are researching this problem and will post new information here as it becomes available.

Additional query words: prodnt

Keywords: KB155427

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