Microsoft KB Archive/261053

= Motocross Madness 2: Error Message on Blue Screen When You Start Program =

Article ID: 261053

Article Last Modified on 12/16/2003

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APPLIES TO


 * Microsoft Motocross Madness 2

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This article was previously published under Q261053



SYMPTOMS
When you attempt to start Microsoft Motocross Madness 2, you may experience one of the following symptoms:
 * Your computer may stop responding (hang).
 * You may receive a Fatal Exception error message on a blue screen.



CAUSE
This behavior can occur if both of the following conditions are true:
 * The retail version of Microsoft Windows 95 is installed on your computer.
 * A Diamond Viper V770 AGP video adapter is installed in your computer.



RESOLUTION
To resolve this issue, download and install the latest version of the video driver for your video adapter from the following S3 Web site:

http://www.s3graphics.com

If the issue continues to occur, uninstall Motocross Madness 2, install the Microsoft Windows 98 operating system, and then reinstall Motocross Madness 2.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Motocross Madness 2, version 2.0.



MORE INFORMATION
If you reinstall the latest version of the video driver for your video adapter after you install Windows 98, you may need to uninstall and then reinstall Motocross Madness 2 again to start the game successfully.

To determine the brand and model of your video adapter:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click Device Manager.
 * 4) Double-click Display Adapters. In the branch under Display Adapters, the brand and model of your video adapter is displayed.


 * 1) Close Control Panel.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 2.00 msgame mcm2 motorcross hangs crash freeze lock

Keywords: kberrmsg kbbug kbenv kbfaq kbpending KB261053

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