Microsoft KB Archive/59446

= Mac AL: AppleLink Comm Cannot Open Preferences After Crash =

Article ID: 59446

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Mail for AppleTalk Networks 2.0
 * Microsoft Mail for AppleTalk Networks 2.0a
 * Microsoft Mail for AppleTalk Networks 2.0b
 * Microsoft Mail for Appletalk Networks 3.0

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This article was previously published under Q59446



SUMMARY
IMPORTANT: All Microsoft Mail version 2.00 customers who have gateways installed should be using the &quot;MS Mail GW&quot; file version 2.00b and the &quot;Microsoft Mail Server&quot; file version 2.00b, both of which are located in the System Folder of the Mail server. An updated &quot;MS Mail GW&quot; file is available through Microsoft End User Sales and Service at (800) 426-9400 or Microsoft International Customer Service at (206) 936-8661 but ONLY for customers using the AppleLink Gateway to Microsoft Mail. Customers using other gateways must obtain an updated &quot;MS Mail GW&quot; file from the developer of the gateway they are using. The Microsoft Mail server upgrade can also be obtained at the above numbers.



MORE INFORMATION
If there has been a recent System crash and you try to open the AppleLink Comm program, you may receive the following error message:

Unable to launch application for the following reason:

Cannot Open Preferences. Error:-39

The only option is to click OK.

To correct this problem, open the System Folder and find the folder named &quot;AppleLink Out Basket.&quot; Open this folder and drag the file named &quot;AppleLink Preferences&quot; to the Trash. The AppleLink Comm program will automatically create a new preferences file the next time it starts up.

NOTE: When running the AppleLink gateway, the AppleLink Comm program should be set as a start-up application.

Additional query words: 2.00 2.00a 2.00b 3.00

Keywords: KB59446

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