Microsoft KB Archive/828329

= &quot;Error 1308: Source File Not Found&quot; Error Message When You Try to Perform an Administrative Installation of Windows System Resource Manager =

Article ID: 828329

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you try to perform an administrative installation of Microsoft Windows System Resource Manager (WSRM) by using the Microsoft Windows Installer package for WSRM, you are not successful. When you try to create the administrative installation package for WSRM on a network installation point by using the msiexec /a \wsrm.msi command, you receive the following error message:

Error 1308: Source file not found:

Verify that the file exists and that you can access it.



CAUSE
This problem occurs because the Wsrm.msi package contains references to the Msvcp60d.dll file and the Msvcrtd.dll file. These files are not included in the retail version of WSRM. Therefore, when you try to perform an administrative installation of WSRM, you receive the error message that is described in the &quot;Symptoms&quot; section.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time     Size       File name    Platform

09-Sep-2003 21:23    122,368    Wsrm.msi     x86 09-Sep-2003 21:21    122,368    Wsrm.msi     IA-64



WORKAROUND
To work around this problem, do not perform an administrative installation of WSRM by using the msiexec /a command. Instead, run Setup from the WSRM CD-ROM on each computer that you want to install WSRM on.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For more information about WSRM, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/technologies/management/wsrm/default.mspx

For additional information about how software update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Software Update Packages

For additional information about the standard terminology that Microsoft uses to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Additional query words: WSRM

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB828329

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