Microsoft KB Archive/240392

= Err Msg: The Device Reported an Error on a Request to Write Data to Media =

Article ID: 240392

Article Last Modified on 3/1/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

-



This article was previously published under Q240392



SYMPTOMS
When you use Windows 2000 Backup (Ntbackup.exe) to back up data to a hard disk that cannot be write protected and you choose FILE for the back-up destination, you may receive the following error message:

Drive Error:

The device reported an error on a request to write data to media.

Error reported: Write protected media.



CAUSE
This behavior can occur if you use an invalid drive path syntax in the backup media or file name box. For example, you may have accidentally typed two or more colon characters:

C::\backup.bkf

Although Ntbackup.exe checks for other syntax problems, it does not check for multiple colon characters. The correct drive path syntax is :\ \ .bkf



RESOLUTION
To resolve this problem, make sure the path syntax in the backup media or file name box does not contain multiple colon characters.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

Keywords: kbbug KB240392

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.