Microsoft KB Archive/263136

= PRB: Error C00E0521 &quot;Unable to initialize the RPC library&quot; at the End of MSMQ Install =

Article ID: 263136

Article Last Modified on 10/31/2001

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APPLIES TO


 * Microsoft Message Queue Server 1.0

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This article was previously published under Q263136



SYMPTOMS
An error message appears at the end of the Microsoft Message Queue (MSMQ) installation process while the MSMQ service is being configured:

&quot;Unable to obtain computer properties from the information server.

Cannot initialize the RPC library.

Error code 0xC00E0521&quot;



CAUSE
This error is usually caused by a misconfiguration of a computer's RPC settings. The MSMQ installer uses Remote Procedure Calls (RPC) to register itself with the MSMQ server and to replicate information between computers.

A computer that is functioning correctly will have a ClientProtocols registry key that resembles the following:

The following registry entries have been found to be missing on systems that exhibit this behavior:



RESOLUTION
The only known resolution to this issue is to uninstall the TCP/IP protocol and then reinstall the protocol. To do this, follow the steps in the following article in the Microsoft Knowledge Base:

151237 Error Message When Installing TCP/IP or Adding TCP/IP Service



STATUS
This behavior is by design.

Additional query words: msmq setup error

Keywords: kbprb KB263136

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