Microsoft KB Archive/314982

= OL2002: MAPI Program Error When You Forward Messages =

Article ID: 314982

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q314982



SYMPTOMS
If you use Extended Messaging Application Programming Interface (MAPI) and a custom form view to view a message and you try to forward the message, you may receive the following error message:

The messaging interface has returned an unknown error. If the problem persists restart Outlook.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:   Date          Time    Size (KB)    File name 26-Dec-2001  19:43   2,455,448    Outlook.msp 26-Dec-2001  20:13   3,740,672    Outlook_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date          Time    Version     Size (KB) File name 11-Dec-2001  23:13   10.0.3604   534856    OutlCM.dll 20-Dec-2001  18:43   10.0.3618   6306120   Outllib.dll 20-Dec-2001  18:44   10.0.3618   92488     Outlmime.dll 29-Nov-2001  01:21   10.0.3527   47432     Recall.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Keywords: kbbug kbfix kbqfe kbofficexpsp2fix kbhotfixserver KB314982

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