Microsoft KB Archive/268690

= ENT2001: Unexpected Result When You Drag More Than One Picture from a Message =

Article ID: 268690

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q268690



SYMPTOMS
If you select multiple picture file attachments in an e-mail message and then drag the picture files to your desktop, you receive one text clipping file instead of the picture clipping file that contains the multiple picture elements.



WORKAROUND
Use one of the following two methods to save picture files from your e-mail messages.

Method 1
Drag the attached files to your desktop, one at a time. This method creates a single picture clipping file for each attachment.

Method 2
Use the Save function in the Entourage message to save the pictures as files. Press the SHIFT key while you click your mouse button in Entourage to select and save all of the attachments.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: Mac Apple graphic

Keywords: kbbug kbnofix KB268690

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