Microsoft KB Archive/887410

= Dancer does not start when music plays =

Article ID: 887410

Article Last Modified on 1/10/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Media Center Edition 2005
 * Microsoft Plus! Digital Media Edition

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SYMPTOMS
In the products that are listed in the &quot;Applies to&quot; section, when you configure Microsoft Plus! Dancer or Windows Dancer to start dancing when music plays, the dancer may not start as expected. You may also receive an error message that is similar to one of the following.

Windows Dancer that is included with Microsoft Windows XP Media Center Edition 2005
Audio Not Found

Windows Dancer encountered an error while attempting to detect audio.

For more information about solving this problem, click this message

Plus! Dancer LE
Audio Not Found

Plus! Dancer LE encountered an error while attempting to detect audio.

For more information about solving this problem, click this message

Microsoft Plus! Digital Media Edition Dancer
Audio Not Found

Plus! Dancer encountered an error while attempting to detect audio.

For more information about solving this problem, click this message



CAUSE
This issue can occur if one of the following conditions is true:
 * Your sound card is not configured correctly.
 * The sound card that is installed in your computer is not compatible with Plus! Dancer or Windows Dancer.



RESOLUTION
To resolve this issue, use the method that is appropriate for your version of the program.

Windows Dancer that is included with Microsoft Windows XP Media Center Edition 2005
To resolve this issue, download and install the update for Windows Dancer.

The following file is available for download from the Microsoft Download Center:

Download the Windows Dance update package now. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Plus! Dancer LE
To resolve this issue, download and install the update for Plus! Dancer LE.

The following file is available for download from the Microsoft Download Center:

[http://download.microsoft.com/download/5/d/f/5df9c477-dcdf-4bba-b286-088519d2c643/plusdancerle_update1.exe Download the Plus! Dancer LE update package now.] For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Microsoft Plus! Digital Media Edition Dancer
To resolve this issue, download and install the update for Microsoft Plus! Digital Media Edition Dancer.

The following file is available for download from the Microsoft Download Center:

[http://download.microsoft.com/download/5/d/f/5df9c477-dcdf-4bba-b286-088519d2c643/plusdme_dancer_update1.exe Download the Microsoft Plus! Digital Media Edition Dancer update package now.] For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



WORKAROUND
To work around this issue in any version of Dancer, manually start Dancer. To manually start Dancer, right-click the Dancer icon in the notification area on the task bar, and then click Start Dancing.

Keywords: kbtshoot kbprb KB887410

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