Microsoft KB Archive/183615

= Access Violation in Store.exe =

Article ID: 183615

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q183615





SYMPTOMS
Store.exe suddenly stops with an access violation. If Dr. Watson is active as the default debugger, then a Dr. Watson log and a User.dmp (if configured to create a User.dmp) may be produced.



CAUSE
The messaging client is improperly formatting a message. This can occur for messages containing HTML with overlapping FONT tags with multiple font names. The actual crash is caused by freeing an invalid pointer.



RESOLUTION


STATUS
Microsoft has confirmed this to be a problem in Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information about obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



Steps to Reproduce the Behavior
Additional query words: av crash dump

Keywords: kbhotfixserver kbqfe kbfix kbprb KB183615

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