Microsoft KB Archive/229150

= Err Msg: Cannot Display This Channel. Check Your TV Tuner Card... =

Article ID: 229150

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q229150



SYMPTOMS
When you attempt to start Microsoft WebTV for Windows, you may receive the following error message:

Cannot display this channel. Check your TV tuner card and make sure other video applications (e.g., DVD Player) are not running.



CAUSE
This problem can occur if Microsoft Windows Media Player is running in the background and is started before WebTV for Windows.



RESOLUTION
To prevent this problem from occurring, start WebTV for Windows first, and then start Windows Media Player.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You can view a video stream using WebTV for Windows and Windows Media Player simultaneously on the same computer. After the display for WebTV for Windows is initialized, the video can be displayed with Windows Media Player.

Keywords: kberrmsg kbprb KB229150

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