Microsoft KB Archive/183517

= XCLN: Unable to Display Outlook Calendar Folder After Move Mailbox =

Article ID: 183517

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Client 4.0 for Macintosh
 * Microsoft Exchange Client 5.0 for Macintosh
 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q183517





SYMPTOMS
When you use an Exchange or Outlook client to view another user's server- based folders, you may not be able to access the Outlook Calendar folder. You may receive the following error message:

Unable to display the folder. Outlook could not start because a location

to send and receive mail could not be found. To add a location, such as

a personal folder file, double-click the Mail icon in Windows Control

Panel.

In addition, delegate features may not work or may fail intermittently.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 2.



MORE INFORMATION
This condition may exist after moving user mailboxes from one server in the site to another using move mailbox. This condition will occur even when the client permissions are correct. The above problem can also be seen without using MoveUser. In order to apply this fix, each client computer experiencing the above problem needs the updated Emsmdb32.dll file.

Additional query words: calender outlook 8.5

Keywords: kbbug kbfix kbqfe kbhotfixserver KB183517

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