Microsoft KB Archive/259487

= XADM: Isinteg Loops If the Folder's Parent Does Not Exist in the Information Store =

Article ID: 259487

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q259487





SYMPTOMS
The Isinteg utility may not finish if a folder does not have a parent folder in the information store. For example, if you run the following command

isinteg -pub -fix -verbose -detailed -l c:\isinteg.log -test folder

you receive results similar to the following:

Starting test 1 of 3, 'reference table construction' Finished reference table construction. Time: 0h:0m:5s Starting test 2 of 3, 'Folder' Error: Folder 303 (Fid=0004-00000025C919) &quot;Documentation&quot;: Error ecNotFound-MAPI_E_NOT_FOUND processing this folder Error: Folder 337 (Fid=0004-00000025C919) &quot;Documentation&quot;: Error ecNotFound-MAPI_E_NOT_FOUND processing this folder Error: Folder 371 (Fid=0004-00000025C919) &quot;Documentation&quot;: Error ecNotFound-MAPI_E_NOT_FOUND processing this folder Error: Folder 405 (Fid=0004-00000025C919) &quot;Documentation&quot;: Error ecNotFound-MAPI_E_NOT_FOUND processing this folder Error: Folder 439 (Fid=0004-00000025C919) &quot;Documentation&quot;: Error ecNotFound-MAPI_E_NOT_FOUND processing this folder Error: Folder 473 (Fid=0004-00000025C919) &quot;Documentation&quot;: Error ecNotFound-MAPI_E_NOT_FOUND processing this folder

This error message continues until the log file consumes all available disk space.



CAUSE
An issue in Isinteg causes this behavior, where it does not properly continue running after you attempt to correct the issue.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The following files are available for download from the Microsoft Download Center:

x86: Download Q248838engi.exe now

Alpha: Download Q248838enga.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB259487

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