Microsoft KB Archive/28766

Word: Legal-Size Paper on LaserWriter IISC Jams Printer PSS ID Number: Q28766 Article last modified on 06-30-1993 PSS database name: M_WorD

3.00 3.01 3.02

MACINTOSH

Summary:

When printing from Microsoft Word on legal-size paper to the LaserWriter IISC, the printer may jam if the paper is fed by hand. This problem will occur if the paper is inserted into the printer manually without the Manual Feed option selected before printing.

To avoid a paper jam, do the following:


 * 1) Before printing, press the SHIFT key in Word while choosing Print from the File menu. (This will display the special options for the IISC.)
 * 2) Select the box for the Hand Feed option and click OK.
 * 3) From the File menu, choose Print in the normal manner and print the document.

The LaserWriter will now correctly print the legal document.

Microsoft has confirmed this to be a problem in Word 3.00, 3.01, and 3.02. This problem was corrected in Word version 4.00.

More Information:

With paper sizes larger than 8.5 inches by 11 inches, the paper outlet tray should be opened into the down position. This allows the paper to pass straight through the printer instead of curling out the top.

Additional reference words: mswdprint

Copyright Microsoft Corporation 1993.