Microsoft KB Archive/944604

= Error message when you send an invitation in Live Meeting 2007: &quot;An Error occurred while sending the e-mail invitation Please check your email settings and then send the invitation again&quot; =

Article ID: 944604

Article Last Modified on 11/26/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2007

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SYMPTOMS
When you send an e-mail invitation in Microsoft Office Live Meeting 2007, you may receive the following error message:

An error occurred while sending the e-mail invitation. Please check your email settings and then send the invitation again

This problem occurs if the Microsoft Office Live Meeting 2005 Add-in is installed on the computer.



RESOLUTION
To resolve this problem, follow these steps:  Uninstall the Microsoft Office Live Meeting 2005 Add-in for Outlook. To do this, follow these steps:  Click Start, point to Settings, and then click Control Panel. Double-click Add or Remove Programs. In the list of installed programs, click Microsoft Office Live Meeting 2005 Add-in for Microsoft Outlook, and then click Remove.

When you are prompted to confirm the removal, click Yes. Follow the instructions that appear on the screen to complete the removal process.  Remove the file that has &quot;.manifest&quot; file name extension. To do this, follow these steps:  In Windows Explorer, browse to the following directory:

C:\Program Files\Common Files\Microsoft Shared\Livemeeting Shared

</li> Locate and then delete the file that has &quot;.manifest&quot; file name extension.</li> Close Windows Explorer.</li></ol> </li> Install the Conferencing Add-in for Microsoft Office Outlook 2007. To do this, visit the following Microsoft Office Live Meeting Web site:

http://office.microsoft.com/en-us/help/HA102389001033.aspx

</li></ol>

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

838801 How to install the Live Meeting Add-in for Microsoft Outlook

Keywords: kbexpertisebeginner kberrmsg kbtshoot kbprb KB944604

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