Microsoft KB Archive/227375

= Compaq Keyboard Controls Do Not Work After Upgrade =

Article ID: 227375

Article Last Modified on 2/23/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-



This article was previously published under Q227375



SYMPTOMS
After you install Windows 2000 on your Compaq Presario-based computer, the keyboard controls for sound, CD-ROM, and instant Internet access do not function.



CAUSE
This issue occurs because Compaq uses a custom keyboard and keyboard driver software to provide enhanced functionality with Compaq Presario keyboards. Because Windows 2000 does not natively support this enhanced functionality, Setup detects the keyboard as a standard keyboard and installs a standard keyboard driver.



RESOLUTION
To resolve this issue, contact Compaq to inquire about the availability of a fix for this issue.



STATUS
This behavior is by design.

Keywords: kbenablelearn kbenablemove kbenablesight kbhardware kbprb KB227375

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.