Microsoft KB Archive/281576

= Visio2000: Error Message: &quot;Msvcp60.dll Is Linked to the Missing Export Msvcrt.dll:lc_collate_cp.&quot; =

Article ID: 281576

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q281576



SYMPTOMS
When you attempt to start Microsoft Visio, you may receive one of the following error messages:

Msvcp60.dll is linked to the missing export Msvcrt.dll.

-or-

Msvcp60.dll is linked to the missing export Msvcrt.dll:lc_collate_cp.

-or-

Error - the procedure entry point __lc _collate_cp could not be located in the dll msvcrt.dll.



CAUSE
This behavior can occur if an incorrect version of the Msvcrt.dll file is installed on your computer. Multiple Msvcrt.dll files may exist on the system in different folders, and the system may try to use one of these incorrect versions.



RESOLUTION
To resolve this issue, follow these steps:  Quit all running programs and turn off any antivirus software. Insert your Microsoft Visio 2000 CD into the CD-ROM or or DVD-ROM drive. If the Installer starts automatically, click Exit to quit. Open Windows Explorer and navigate to the following folder on the CD:

\Install\bin\sp\SPCore

 Locate the spcore.msi file. Right-click spcore.msi, and then click Uninstall. After the file is removed, right-click spcore.msi and then click Install. If you are prompted to restart the computer, click Yes. If you are not prompted, restart the computer.</li></ol>

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MORE INFORMATION
For additional information about this issue occurring with other Microsoft programs like Microsoft Office or Microsoft Clip Gallery, click the article number below to view the article in the Microsoft Knowledge Base:

246466 CG5: Error Message: Msvcp60.dll Is Linked to Missing Export Msvcrt.dll

Additional query words: prb

Keywords: kbprb KB281576

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