Microsoft KB Archive/218239

= OL2000: Cannot Edit Some Stationery Files =

Article ID: 218239

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218239



SYMPTOMS
If you attempt to use the Stationery Picker to edit or remove a stationery file that was installed "on demand", you may find that the Edit and Remove buttons are not available. To access the Stationery Picker, on the Tools menu, click Options and on the Mail Format tab, click Stationery Picker.



CAUSE
The selected stationery was installed on demand by Microsoft Office Setup.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Stationery that is installed on demand cannot be modified by Outlook. This is not a behavior that can be changed; if you attempt to modify the files outside of Outlook, they may be treated as corrupt and the program may attempt to repair them, under some circumstances.

Stationery Files You Cannot Edit

 * Currency
 * Jungle
 * Marbled Desk
 * Notebook
 * Office Supplies
 * Old Striped Shirt
 * Paw Print
 * Pine Lumber
 * Sea Marble
 * Tech Tools

Additional query words: OL2K change blank grey gray missing

Keywords: kbbug kbpending KB218239

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