Microsoft KB Archive/168333

= Microsoft Knowledge Base =

WD5x: System 7.6 Incompatible with Word 5 Voice Annotation
Last reviewed: July 31, 1997

Article ID: Q168333

The information in this article applies to:


 * Microsoft Word for the Macintosh, versions 5.0, 5.1, 5.1a

SYMPTOMS
When you upgrade to Macintosh Operating System (OS) version 7.6, you may receive the following error message when you attempt to insert and record a voice annotation into a document:

The application 'unknown' has unexpectedly quit, because an error of  type 87 occurred". This problem occurs when you click OK or CANCEL to return to the document from the voice annotation dialog box.

RESOLUTION
To resolve this problem, upgrade to Macintosh Operating System version 7.6.1.

MORE INFORMATION
This problem does not occur with versions of Macintosh System software earlier than version 7.6 (for example, this problem does not occur with version 7.5.5).

Macintosh system software is manufactured by Apple, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.