Microsoft KB Archive/160345

= Neverhood: Hangs at the Cannon With Diamond 3D 2000 Video =

Article ID: 160345

Article Last Modified on 6/25/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive The Neverhood

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This article was previously published under Q160345



SYMPTOMS
When you run The Neverhood on a computer using a Diamond Stealth 3D 2000 video card, the program may stop responding (hang) when you get to the cannon.



RESOLUTION
To resolve this problem, do the following:  On The Neverhood compact disc, double-click Dxsetup.exe (located in the Setup\Directx folder on The Neverhood disc). In the DirectX Setup window, remove the check mark from the Direct 3D Hardware Acceleration check box. This allows you to get past the cannon without the computer hanging.

NOTE: The latest display drivers available have not solved this problem. If the problem still occurs, change Graphics Acceleration to Basic:

 In Control Panel, double-click the System icon. On the Performance tab, click Graphics. Move the Acceleration slider to one notch above None. Click OK, then click Close.</li></ol> </li> If this does not resolve the problem, contact your hardware manufacturer about obtaining updated drivers.</li></ol>

NOTE: The driver release 4.04.00.2104 (file name VX952104.exe) available from http:/www.diamondmm.com solves this problem.

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MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

159022 Neverhood: Strange Video Behavior or Hang with Diamond 3D

NOTE: Most DirectX related problems have been resolved in the latest version of DirectX. Download the latest version of DirectX or, if you own a game that installs a later version of DirectX, install DirectX from the newer game's disc.

The latest version of DirectX is available at the following Microsoft Web site:

http://www.microsoft.com/directx

For more information about how to obtain the latest version of DirectX, please see the following article in the Microsoft Knowledge Base:

179113 How to Download and Install DirectX

Additional query words: 1.00 kbdw dream works dwi never hood

Keywords: kbdisplay kbenv kbfaq kbprb KB160345

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