Microsoft KB Archive/284396

= Using &quot;Exit&quot; command to close an Outlook window causes whole Outlook program to close =

Article ID: 284396

Article Last Modified on 3/28/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284396



SYMPTOMS
You open a folder, such as the Inbox, in a new window in Microsoft Office Outlook 2007 or in Microsoft Outlook 2002. Then, you try to close either the Outlook window or the Inbox-Outlook window by using the Exit command on the File menu. When you do this, Outlook closes.

When you restart Outlook, all Outlook windows that were previously closed may open when the program starts.



CAUSE
This issue occurs because the Exit command on the File menu is designed to close the entire program. The Close button (the X in the upper-right corner of each window) is designed to close the individual window. When more than one Outlook window is open, the Close button acts only on the active window.



RESOLUTION
To resolve this issue, click the Close button to close each Outlook window without exiting the Outlook program.

Additional query words: kbnoOfficeAlertID OL2007

Keywords: kbprb KB284396

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