Microsoft KB Archive/324828

= A Stop 0x7F error occurs on a computer that is running Windows XP or Windows 2000 =

Article ID: 324828

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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This article was previously published under Q324828





SYMPTOMS
You receive a Stop 0x7F error on a computer that is running Microsoft Windows XP or Microsoft Windows 2000.



CAUSE
This problem may occur if a program calls the BitBlt Graphics Device Interface (GDI) function with a large rectangle. The rectangle size may cause the bInitPlgDDA GDI function to divide by zero.



Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name     Platform -  05-Jul-2002  20:19  5.1.2600.49     1,670,912  Win32k.sys    x86 05-Jul-2002 20:21  5.1.2600.49     5,533,056  Win32k.sys    IA-64

Service pack information
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  27-Sep-2002  00:05  5.0.2195.6069     124,176  Adsldp.dll 27-Sep-2002 00:05  5.0.2195.5781     131,344  Adsldpc.dll 27-Sep-2002 00:05  5.0.2195.5781      62,736  Adsmsext.dll 27-Sep-2002 00:05  5.0.2195.6052     358,160  Advapi32.dll 27-Sep-2002 00:05  5.0.2195.5265      42,256  Basesrv.dll 27-Sep-2002 00:05  5.0.2195.6058      49,424  Browser.dll 27-Sep-2002 00:05  5.0.2195.6012     135,952  Dnsapi.dll 27-Sep-2002 00:05  5.0.2195.6012      96,016  Dnsrslvr.dll 27-Sep-2002 00:05  5.0.2195.5722      45,328  Eventlog.dll 27-Sep-2002 00:05  5.0.2195.5907     222,992  Gdi32.dll 27-Sep-2002 00:05  5.0.2195.6059     146,704  Kdcsvc.dll 06-Sep-2002 01:18  5.0.2195.6048     200,976  Kerberos.dll 27-Sep-2002 00:05  5.0.2195.6011     708,880  Kernel32.dll 21-Aug-2002 16:27  5.0.2195.6023      71,248  Ksecdd.sys 26-Sep-2002 02:01  5.0.2195.6072     507,664  Lsasrv.dll 26-Sep-2002 02:01  5.0.2195.6072      33,552  Lsass.exe 27-Sep-2002 00:05  5.0.2195.4733     332,560  Msgina.dll 27-Aug-2002 22:53  5.0.2195.6034     108,816  Msv1_0.dll 27-Sep-2002 00:05  5.0.2195.5979     307,472  Netapi32.dll 27-Sep-2002 00:05  5.0.2195.5966     360,720  Netlogon.dll 27-Sep-2002 00:05  5.0.2195.6048     918,800  Ntdsa.dll 27-Sep-2002 00:05  5.0.2195.6025     389,392  Samsrv.dll 27-Sep-2002 00:05  5.0.2195.5951     129,296  Scecli.dll 27-Sep-2002 00:05  5.0.2195.5951     302,864  Scesrv.dll 10-Sep-2002 15:50  5.0.2195.6053     123,392  Sp3res.dll 13-Jun-2001 05:05  5.0.2195.3727       3,856  Svcpack1.dll 26-Jun-2001 02:17  3.10.0.103         47,808  User.exe 27-Sep-2002 00:05  5.0.2195.6063     380,176  User32.dll 27-Sep-2002 00:05  5.0.2195.5968     369,936  Userenv.dll 27-Sep-2002 00:05  5.0.2195.5859      48,912  W32time.dll 04-Jun-2002 21:32  5.0.2195.5859      57,104  W32tm.exe 25-Sep-2002 18:04  5.0.2195.6070   1,642,512  Win32k.sys 12-Sep-2002 19:50  5.0.2195.6056     179,472  Winlogon.exe 27-Sep-2002 00:05  5.0.2195.5935     243,472  Winsrv.dll 27-Sep-2002 00:05  5.0.2195.6052     126,224  Wldap32.dll 27-Sep-2002 00:05  5.0.2195.5774      72,976  Wmicore.dll 26-Sep-2002 02:01  5.0.2195.6072     507,664  Lsasrv.dll 27-Sep-2002 00:05  5.0.2195.6011     708,880  Kernel32.dll 27-Sep-2002 00:05  5.0.2195.6070   1,642,512  Win32k.sys 27-Sep-2002 00:05  5.0.2195.5935     243,472  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows XP Service Pack 1 and Windows 2000 Service Pack 4.

