Microsoft KB Archive/162296

UNCONF: Cannot Connect to CheckFree After WinNT SP2 Update

PSS ID Number: Q162296 Article last modified on 01-23-1998

5.00

WINDOWS

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The information in this article applies to:

 == Microsoft Money, version 5.0 == 

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 * - WARNING -   THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN   CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY   WITH DISCRETION.  *******************************************************************

= SYMPTOMS =

After updating Windows NT 4.0 with Service Pack 2, you receive the following error when attempting to connect to CheckFree in Money 5.0:

Money could not complete the call because Online Services could not be found. If you canceled a dialer for your Internet Service Provider, exit Money, restart, and try again. If not, run Online Services Setup again.

= CAUSE =

Upgrading Windows NT 4.0 with Service Pack 2 may overwrite the Internet address for CheckFree in the Hosts file in your Winnt folder.

For additional information, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q157971 TITLE : Online Services Error When Connecting to CheckFree Service

= RESOLUTION =

Add the Internet address for CheckFree to the Hosts file.

= MORE INFORMATION =

To connect to CheckFree, the Internet address for CheckFree must be present in the Hosts file. The default Hosts file contains one entry for localhost. If you do not see an entry for CheckFree on another line you must add the following:

198.246.154.1 ofc.checkfree.com

To add the line, follow these steps:

  Click the Start button, point to Find, and then click Files and Folders.   In the Named box, type “hosts” (without quotation marks) and click Find Now.   There should be a file named Hosts in the Winnt folder. NOTE: The Windows folder may be titled Winnt or Winnt35.   Edit the Hosts file to add the following line: 198.246.154.1 ofc.checkfree.com   Save the file. 

KBCategory: kbenv kberrmsg KBSubcategory: kbonline Additional reference words: 5.00 w_money 97 pay bills online bill payment Ham

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========================================================= Keywords : kbonline Version : 5.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.