Microsoft KB Archive/814245

= The Event service does not start, and error code 0x80040110 is logged in Event Viewer on an Exchange 5.5 computer =

Article ID: 814245

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
The Event service may not start on your Microsoft Exchange Server 5.5 computer. Additionally, the following event is logged in the application log in Event Viewer: Event Type: Error

Event Source: MSExchangeES

Event Category: General

Event ID: 5

Description: An unexpected MAPI error occurred. Error returned was [0x80040110].



CAUSE
This issue occurs when the following section is missing from the WINNT\System32\Mapisvc.inf file: [MSEMS_MSMail_Section] UID=13DBB0C8AA05101A9BB000AA002FC45A 66000003=01050000 66010003=04000000 66050003=03000000 66040003=02000000



RESOLUTION
To resolve this issue, add the following section to the WINNT\System32\Mapisvc.inf file, and then start the Event service: [MSEMS_MSMail_Section] UID=13DBB0C8AA05101A9BB000AA002FC45A 66000003=01050000 66010003=04000000 66050003=03000000 66040003=02000000



MORE INFORMATION
In MAPI numeric result codes, the hexadecimal value 0x80040110 corresponds to the MAPI error code MAPI_E_VERSION. The decimal value -2147221232 (hexadecimal value 0x80040110) corresponds to the MAPI error code ecVersionMismatch-MAPI_E_VERSION.

Additional query words: XADM

Keywords: kbprb KB814245

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