Microsoft KB Archive/886376

= You cannot access the secondary functions of your multifunction printer through the VM Printer Additions driver in Virtual PC for Mac Version 7 =

Article ID: 886376

Article Last Modified on 10/5/2004

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APPLIES TO


 * Microsoft Virtual PC for Mac Version 7

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SYMPTOMS
You have an all-in-one printer or a multifunction printer that is connected to your Macintosh computer through the USB port. You cannot use the VM Printer Additions driver in Microsoft Virtual PC for Mac Version 7 to access the secondary functions of the multifunction printer, such as faxing, scanning, and copying.



CAUSE
This problem occurs in Virtual PC for Mac Version 7 because the VM Printer Additions driver only supports printing to a multifunction printer that is connected to your Macintosh computer through a USB port. This problem occurs even when you have configured USB printing for the multifunction printer and when you use the printer driver software for your multifunction printer. USB printing only supports printing and does not support the secondary functions of multifunction printers.



WORKAROUND
To work around this problem, you must connect your multifunction printer to your Macintosh computer through a network or a wireless network connection. You may then be able to access the secondary functions of this printer through the printer software.

Contact your multifunction printer manufacturer for more information about setting up a network printer driver in Microsoft Windows XP. The Setup program for most multifunction printers will automatically help you connect and configure the multifunction printer software for use over a network connection.

Additional query words: VPC VPC7 Macintosh universal serial bus wifi wi fi

Keywords: kbtshoot kbprint kbprb kbusb kbprinters KB886376

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