Microsoft KB Archive/248199

= OL97: Error Connecting to Erols Internet Services =

Article ID: 248199

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q248199





SYMPTOMS
When you attempt to establish a connection to Erols Internet Services, you receive the following error message:

You could not be logged on to the POP server. Please review the logon information and try again.



CAUSE
You typed your password using the wrong case. The password is case-sensitive.



RESOLUTION
Retype your password using the correct combination of uppercase and lowercase characters.

