Microsoft KB Archive/873024

= You receive a &quot;System error 1315&quot; error message when you try to change the Cluster Service account password by using the Cluster.exe command in Windows Server 2003 =

Article ID: 873024

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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SYMPTOMS
When you try to change the Cluster Service account password by using the Cluster.exe command, you receive the following error message:

Verifying cluster node availability...

Verifying support for password change operation...

Verifying that all clusters use the same service account...

Changing password on domain controller...

Failed to query cluster.

System error 1315 has occurred (0x00000523).

The name provided is not a properly formed account name.



CAUSE
This issue occurs if the Cluster service account is specified in the user principal name (UPN) format. For example, this issue occurs if the Cluster service account is formatted similar to the following:

@.



RESOLUTION
To resolve this issue, specify the Cluster service account in the \  format. To do this, follow these steps:  On every cluster node, click Start, click Run, type services.msc, and then click OK. In the Services (Local) list, double-click Cluster Service. Click the Log On tab, and then type the Cluster service account in the This account box by using the Universal Naming Convention (UNC) format. For example, type an account name that is similar to the following:

CONTOSO\

 Type the correct account password in the Password box and in the Confirm password box, and then click OK. When you receive the following message, click OK:

The new logon name will not take effect until you stop and restart the service.

 Under Cluster Service, click the Restart link.</li></ol>

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