Microsoft KB Archive/836021

= Windows Movie Maker 2 unexpectedly quits after you add a title, a video transition, or a video effect =

Article ID: 836021

Article Last Modified on 2/16/2004

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

-





SYMPTOMS
Windows Movie Maker 2 may unexpectedly quit after you add a title, a video transition, or a video effect to a movie that you created.



CAUSE
This problem may occur if you have the DivX Antifreeze filter (Divxaf.ax) installed on your computer, or if the hardware acceleration settings on your computer are set too high.



RESOLUTION
If the Divxaf.ax file is installed on your computer, rename it. If the issue persists, lower the hardware acceleration settings on your computer.

Rename the Divxaf.ax file
To rename the Divxaf.ax file on your computer, follow these steps:
 * 1) Click Start, and then click Search....
 * 2) Click All Files and Folders, type Divxaf.ax in the All or part of the file name box, and then click Search.
 * 3) If Search finds the file, right-click the file in the right pane, click Rename, and then rename the file to Divxaf.old.
 * 4) Start Windows Movie Maker 2, and then add a title, a video transition, or a video effect to your movie again.

Note When you rename the video filter file, you may affect other video programs that use the Divxaf.ax filter.

Lower the hardware acceleration setting
To lower the hardware acceleration settings on your computer, follow these steps:
 * 1) Click Start, click Control Panel, and then double-click Display.
 * 2) In the Display Properties dialog box, click the Settings tab, and then click Advanced.
 * 3) Click the Troubleshoot tab.
 * 4) Move the Hardware acceleration slider toward None to lower the hardware acceleration settings.
 * 5) Start Windows Movie Maker 2, and then try to add a title, a video transition, or a video effect to your movie again.

Note If you lower your hardware acceleration settings, you may not be able to take a picture from the preview monitor in Windows Movie Maker 2.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: Winxp wmm wmm2

Keywords: kbfix kbprb KB836021

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.