Microsoft KB Archive/945631

= A Windows Server 2003-based terminal server cannot locate the Terminal Services license server =

Article ID: 945631

Article Last Modified on 12/10/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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SYMPTOMS
When you use a Windows Server 2003-based server that has Terminal Server enabled, the terminal server cannot locate the Windows Server 2003 Terminal Services license server. When this occurs, you receive the following error message:

No Terminal Server license Server is available in the current domain or workgroup. To connect to another license server, click Action, click Connect, and then type the server name.

If you follow the instructions in the error message, you receive the following error message:

Windows cannot connect to a licensing server.

Additionally, if you follow the steps in the following Microsoft Knowledge Base article, you still cannot connect to the Terminal Services license server:

279561 How to override the license server discovery process in Windows Server 2003 Terminal Services

You experience this problem if the following conditions are true:
 * The Terminal Services license server is a member of a domain.
 * The Windows Server 2003-based terminal server is running in a workgroup.



CAUSE
This problem occurs if the user account password for the terminal server differs from the user account password for the Terminal Services license server.



RESOLUTION
To resolve this problem, configure matching passwords on the terminal server and on the Terminal Services license server.



MORE INFORMATION
You experience this problem whether the Terminal Services license server is running in Enterprise mode or in &quot;Domain or Workgroup&quot; mode. To determine the mode in which the Terminal Services license server is running, examine the value of the Role registry entry in the following registry subkey:

If the Role registry entry has a value of 1, the Terminal Services license server is running in Enterprise mode. If the Role registry entry has a value of 0 (zero), the Terminal Services license server is running in &quot;Domain or Workgroup&quot; mode.

Keywords: kberrmsg kbtshoot kbprb KB945631

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