Microsoft KB Archive/289609

= XCON: Event ID 9318 with Error Code 5 Occurs =

PSS ID Number: 289609

Article Last Modified on 10/30/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server
 * Microsoft Exchange Server 5.5

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This article was previously published under Q289609



SYMPTOMS
The following event ID message may be logged in the Application event log on an Exchange Server 5.5 computer

Event Type: Warning

Event Source: MSExchangeMTA

Event Category: Interface

Event ID: 9318

User: N/A

Computer: LOCAL_SERVER

Description: An RPC communications error occurred. Unable to bind over RPC. Locality Table (LTAB) index: 5, NT/MTA error code: 5. Comms error 5, Bind error 0, Remote Server Name REMOTE_SERVER [MAIN BASE 1 500 %10] (14)

Error code 5 translates to:

Access Denied. A failure with the credentials provided at the time the MTA attempts to bind.



RESOLUTION
To resolve this behavior:
 * 1) Click the Override tab, verify that the passwords are correct, and then note recent service account password changes.
 * 2) Verify that you have network basic input and output system (NetBIOS) name resolution with both servers.
 * 3) Verify that you can browse the other networks and Exchange Server shares while you are logged on as the service account if the error is generated across trusted domains.
 * 4) In User Manager, verify that the service accounts has Access this computer from the network access rights, which by default is Everyone.



STATUS
This behavior is by design.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

274770 XCON: MTA with Special Characters Does Not Communicate with Exchange Server 5.5 MTA

Additional query words: exch2kp2w

Keywords: kbprb KB289609

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchange550 kbExchangeSearch kbZNotKeyword2

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