Microsoft KB Archive/91192

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HP IIIsi Printer Setup Creates GP Fault on 286 with Low Memory

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Q91192

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The information in this article applies to:


 * Microsoft Windows 3.1

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SYMPTOMS
Choosing the Setup button in the Printers dialog box may generate a general protection (GP) fault under the following circumstances:


 * You are using a 80286 computer.
 * You are using the Hewlett-Packard (HP) IIIsi printer driver HPPCL5.DRV dated 10/08/92 and found on the Windows Driver Library.
 * Your computer has low system memory.

WORKAROUND
To configure this printer driver, close all Windows applications, restart Windows, then try choosing the Setup button again.

STATUS
Microsoft is researching this problem and will post new information here as it becomes available.

Additional query words: gpf 3.10 HPIIIsi HPIII III

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Issue type :

Technology : kbWin3xSearch kbWin310