Microsoft KB Archive/221045

= Unable to Export Favorites or Cookies =

Article ID: 221045

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q221045



SYMPTOMS
When you attempt to use the Import/Export Wizard, you may receive one of the following error messages:

Unable to export favorites

Unable to export cookies



CAUSE
This problem can occur if you specify a folder that does not exist.



RESOLUTION
To work around this problem, accept the default folder or click Browse to specify an existing folder.

NOTE: You are unable to create a new folder in the Import/Export Wizard.



MORE INFORMATION
You are able to type a new folder in the "Import from a File or Address" box, however, a new folder is not created and you receive one of the error messages when you click Finish.

Keywords: kberrmsg kbprb KB221045

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