Microsoft KB Archive/161904

= Internet Mail Stops Responding While Downloading Messages =

Article ID: 161904

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Internet Mail and News 1.0

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This article was previously published under Q161904



SYMPTOMS
While you are downloading a message, Internet Mail may stop responding (hang). This usually occurs when there is a long list of names on the To or Cc lines in the message.



CAUSE
The message you are downloading has a very large header, typically larger than 4 kilobytes (K).



RESOLUTION
To resolve this behavior, download the updated version of Internet Mail and News 1.0. For information about obtaining the updated version of Internet Mail and News 1.0 for Windows 95 and Windows NT 4.0, see the following article in the Microsoft Knowledge Base:

154457 Availability of Microsoft Internet Mail and News

Additional query words: 1.00

Keywords: KB161904

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