Microsoft KB Archive/267988

= OFF2000: Problems Downloading from Auto Update of the Office Update Site =

PSS ID Number: 267988

Article Last Modified on 7/18/2001

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The information in this article applies to:


 * Microsoft Office 2000 (Setup)

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This article was previously published under Q267988



SYMPTOMS
When you use the Auto Update Catalog on the Microsoft Tools on the Web Web site, you may encounter problems during the detection phase or during the download.

For example, Auto Update may show you an update to install that you already installed, or you may receive an error message when you click a link to install an update from the Auto Update page.



WORKAROUND
To work around any problems you may encounter with the Auto Update Catalog, you can manually install each update. To do this, follow these steps:  Browse to Tools on the Web:

http://office.microsoft.com/

 Click Download Center. From the Product drop-down menu, click the product, and then select the version from the Version menu. Select the type or types of download you want displayed by selecting the appropriate selection box or boxes. Click Update List. The next page to be displayed is the download page for the selected types of updates. Click Download Now under the title of the item that you want. Click Save this program to disk, and then click OK. Click Save to save the download file in the selected folder.</li> When the download is finished, double-click the downloaded file to install it.</li> Repeat steps 6 through 8 for each update of the current product that you want to install.</li></ol>

Additional query words: OFF2000 autoupdate officeupdate manual

Keywords: kbhowto kbprb KB267988

Technology: _IKkbZNotKeyword4 kbOffice2000Search kbOffice2000SetupSearch kbOfficeSearch kbZNotKeyword5 kbZNotKeyword6

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