Microsoft KB Archive/188398

Aliases Will Not Resolve without Text Encoding Converter

PSS ID Number: Q188398 Article last modified on 07-01-1998

MACINTOSH:8.1

MACINTOSH

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The information in this article applies to:

 == Apple Macintosh System Software 8.1 == 

= SYMPTOMS =

Aliases do not appear to locate the original program. You may receive the following error message:

 cannot load the Microsoft Office 98 shared libraries. There may not be enough free memory to load the libraries or files may have been moved from their originally installed locations.

= CAUSE =

The Text Encoding Converter (TEC) extension is missing and you have formatted the hard drive with Mac OS Extended Format (HFS+).

= RESOLUTION =

Make sure the Text Encoding Converter Extension (TEC) is in the Extensions folder and active. To move the TEC extension from disabled extensions to enable the extension, follow these steps:


 * 1) Open the System folder and double-click the Extensions(Disabled) folder.
 * 2) Locate Text Encoding Converter.
 * 3) Drag the Text Encoding Converter to the Extensions folder.

= MORE INFORMATION =

Disabling the Text Encoding Converter (TEC), formatting your hard drive with Mac Extended Format (HFS+) and upgrading from Mac OS 8.0 to Mac OS 8.1 will cause alias resolution problems. The Text Encoding Converter is required by Mac OS 8.1 to resolve aliases. Even if you create a new alias, without this extension the program or file will not launch. The extension does not appear in Extensions Manager under Mac OS 8.1.

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========================================================= Keywords : kbSysSettings Version : MACINTOSH:8.1 Platform : MACINTOSH ============================================================================= Copyright Microsoft Corporation 1998.