Microsoft KB Archive/296105

= Visio2000: Font List on the Formatting Toolbar Has Blank Names =

Article ID: 296105

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q296105



For a Microsoft Visio 2002 version of this article, see 292445.



SYMPTOMS
Some font names from the Font list on the Formatting toolbar appear blank or are missing. In addition, text formatted in these missing fonts is not visible.

NOTE: This problem only occurs in the WYSIWYG (what you see is what you get) Font list, which attempts to display the actual typeface; however, the names do appear in the Font list in the Format dialog box, which is non-WYSIWYG.



CAUSE
This problem occurs when NT File System (NTFS) file permissions on TrueType or OpenType font files are read-only.



RESOLUTION
To resolve this problem, set the NTFS file permissions on the fonts to Read & Execute. This allows the fonts to be displayed correctly in Microsoft Visio.

NOTE: This same issue can occur in other Microsoft Office programs.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When TrueType or OpenType font files have read-only NTFS file permissions (Read), the font can be found, but not executed. Because font files are almost executable files, they need the additional file permission of Execute, such as Read &Execute, for a program to display them.

By default, Microsoft Windows NT and Microsoft Windows 2000 set the permissions on system font files to Read & Execute, but a system can be reconfigured for a lock-down and the permissions restricted to Read (read-only).

Additional query words: prb terminal server wts font drop-down drop down list winnt win2000 ro

Keywords: kbbug kbnofix KB296105

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