Microsoft KB Archive/201164

= XADM: Knowledge Consistency Checker Returns Events 2024, 1124 =

Article ID: 201164

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q201164



SYMPTOMS
When you run the Knowledge Consistency Checker, one of the following pop-up error messages may be displayed:

Knowledge consistency has been successfully verified.

An internal error has occurred during directory replication. Stop and then restart the directory service. Then try directory replication again.

Microsoft Exchange Administrator ID no: c1030b0d

-or-

Knowledge consistency has been successfully verified.

The Knowledge Consistency Checker could not connect to the local directory server to start the check. Verify that the directory service is started.

Microsoft Exchange Administrator ID no: c1030b1f

The following events may also be logged in the Windows NT Application Event log:

Event ID: 1124

Source: MSExchangeDS

Type: Error

Category: Knowledge Consistency

Text: The consistency checker encountered an

internal error and can't continue checking the

consistency of this directory. Stop and restart

this Microsoft Exchange Server computer.

Event ID: 2024

Source: MSExchangeAdmin

Type: Warning

Category: Replication Configuration

Text: An error was encountered by the knowledge

consistency checker on server ' '.

<<0xc1030b0d - An internal error has occurred during

directory replication. Stop and then restart the

directory service. Then try directory replication again.>>



CAUSE
The following registry entries do not contain the correct Organization, Site, or Server Name, respectively:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA \Parameters\Enterprise

NOTE: The above registry key is all one path; it has been wrapped for readablilty.

-or-

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA \Parameters\Site

NOTE: The above registry key is all one path; it has been wrapped for readablilty.

-or-

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeSA \Parameters\Server

NOTE: The above registry key is all one path; it has been wrapped for readablilty.



WORKAROUND
To work around this behavior, change the registry entries to match the correct Organization, Site, and Server Names specified in the Microsoft Exchange Directory and restart the server. To verify the correct Directory Name for the Organization, Site, and Server, run the Microsoft Exchange Administrator program in Raw Mode and note the "Directory-Name" attribute in Raw Properties for each of the three objects.



MORE INFORMATION
This behavior can occur if a server is reinstalled with an incorrect Organization, Site, or Server name, and only the following registry entry has been corrected rather than performing a reinstallation of the server:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeMTA\Parameters\X500DN

The System Attendant may still start, and this behavior may not be otherwise noticeable.

Keywords: kbprb KB201164

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