Microsoft KB Archive/242195

= Windows 2000 Terminal Services Does Not Support Outlook Offline Storage =

Article ID: 242195

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q242195



SYMPTOMS
When you add a Microsoft Exchange server to a Microsoft Outlook profile, you are not prompted as to whether or not you travel with the computer. When you view or modify the properties for the Microsoft Exchange Server service, the Offline folder settings on the Advanced tab are not present.



CAUSE
This behavior occurs because Offline folders are not supported with Windows 2000 Terminal Services.



RESOLUTION
To add the Outlook Offline folder settings, uninstall the Terminal Services component in Windows 2000 by using the Add/Remove Programs tool in Control Panel.



STATUS
This behavior is by design.

Additional query words: ost offline file

Keywords: kbenv kbprb KB242195

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