Microsoft KB Archive/303011

= Sony Memory Stick Does Not Work After You Format It with Your Computer =

Article ID: 303011

Article Last Modified on 10/18/2001

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q303011



SYMPTOMS
After you use Windows XP to format a memory stick for a Sony digital camera or device, you may not have access to some or all of the memory in the memory stick.



CAUSE
This issue can occur if you do not format your memory stick in the device that uses the memory stick. For example, this issue can occur if you format the memory stick in your computer, instead of in your digital camera. Memory stick media and Sony-specific devices that are designed for memory stick media support FAT format types only, and must be formatted in the target device.



RESOLUTION
To work around this problem, format the memory stick in a device that is designed to use this type of media, such as a Sony-specific device.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Do not use your computer to format Sony memory stick media, use the device that is designed to use this type of media. If you use your computer to format Sony memory stick media, you may experience data loss, and you may be unable to use the media in your Sony device. All data on a memory stick is lost when you format the memory stick. Note that a memory stick cannot use the FAT32 or NTFS file systems.

Keywords: kbprb KB303011

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