Microsoft KB Archive/285643

= XADM: 80004005 Error Message Occurs When You Use Exchange System Manager to View Public Folders =

Article ID: 285643

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q285643



SYMPTOMS
When you use Exchange System Manager to view public folders, you may receive the following error message when you attempt to expand the Public Folders tree:

Exchange System Manager

The operation failed.

ID no: 80004005

Exchange System Manager



CAUSE
This issue can occur if the default Web site on this server is using the wrong network adapter Internet protocol (IP) address.



RESOLUTION
To resolve this issue:
 * 1) Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager.
 * 2) In the left pane, expand your server.
 * 3) Right-click Default Web Site in the right pane, and then click Properties.
 * 4) Click the Web Site tab, and then click Advanced.
 * 5) Verify that the IP address is set to the proper network adapter address.

If the address is pointing to the wrong adapter, click the IP address, and then click Edit.
 * 1) In the Advanced Web Site Identification Page, click the correct IP address.

If you are not sure what the correct address is, click All Unassigned instead of the specific IP Address.
 * 1) After you make changes, click OK three times.

You do not need to restart the default Web site, but you may have to refresh your view in Exchange System Manager to notice the change.

NOTE: Verify that the host header name is blank. If there is a value in this box, you receive the error message described in the &quot;Summary&quot; section of this article.

Additional query words: PF E2K exch2kp2w esm

Keywords: kberrmsg kbprb KB285643

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