Microsoft KB Archive/160633

= PRJ41: Noted Issues With Project and HP/Adobe PS Printer Drive =

Article ID: 160633

Article Last Modified on 11/25/2003

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APPLIES TO

 Microsoft Project 4.1 Standard Edition, when used with:  Microsoft Windows 95

 Microsoft Windows 98 Standard Edition  Microsoft Project 4.1a, when used with:  Microsoft Windows 95

 Microsoft Windows 98 Standard Edition</li></ul> </li></ul>

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This article was previously published under Q160633

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SYMPTOMS
The following are noted problems with Microsoft Project when printing with a Hewlett Packard (made by Adobe Systems Incorporated) Postscript printer driver. The current printer driver version is 3.0.1.

<ol> The print orientation settings on the Page tab of Page Setup are ignored.</li> When using the Scaling option in Page Setup, trying to Print or Print preview produces the message:

There is not enough printable space available on the page

After the message appears, and upon inspecting the Scaling Adjust To option, you'll find that 10% has been entered.</li> When printing a Gantt chart that contains a graphic object, Microsoft Project stops responding or produces an error message.</li></ol>

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CAUSE
The Hewlett Packard (made by Adobe Systems Incorporated) Postscript printer driver does not support all the features available in Microsoft Project, particularly on the following printers:


 * HP DesignJet 750C/PS
 * DesignJet 650C/PS
 * HP LaserJet Postscript for the Series 4, 5, and 6

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RESOLUTION
To avoid these problems, try the steps listed below:

For Problems 1-3
Try to install a non-Hewlett Packard printer driver. In the case of the HP LaserJets, use the appropriate printer driver shipped with Windows 95.

For Problems 1 and 2
In the print dialog, click properties and set Orientation and Scaling.

For Problem 3
Remove the graphic object from the Gantt chart, or prevent drawings from being displayed on the Gantt Chart. To prevent drawings from being displayed, do the following:
 * 1) On the Format menu, click Layout.
 * 2) Click to deselect the Show Drawings check box. Click OK.

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STATUS
Microsoft has confirmed this to be a problem in the products listed at the beginning of this article.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 4.10 4.10a

Keywords: kbprint kbprb KB160633

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