Microsoft KB Archive/161373

= Background Color Changes When Exiting MS-DOS Prompt =

Article ID: 161373

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q161373



SYMPTOMS
When you exit from a full-screen MS-DOS prompt, the background color on your desktop computer changes.



CAUSE
This problem has been known to occur when the following three conditions hold true simultaneously:
 * 1) The computer's video card uses a Cirrus Logic chip set.
 * 2) The MS-DOS prompt has been configured to open to full screen as the default.
 * 3) The Cirrus Logic video driver included on the Windows NT 4.0 compact disc is being used.



RESOLUTION
Contact Cirrus Logic Technical Support for information concerning availability of an updated video driver.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
To restore the previous desktop color, open the MS-DOS prompt full screen and press ALT-ENTER to switch the MS-DOS prompt to a window. The desktop color is restored. Exit the MS-DOS prompt from the window. Go to Control Panel, MS-DOS Console, and change the display options to "Window."

As stated, this problem will only occur if the video card uses a Cirrus Logic chip set AND the MS-DOS prompt has been configured to open as full screen. If an MS-DOS prompt is opened as a window first and then switched to full screen, exiting from the full-screen DOS prompt will not cause this problem.

Additional query words: winnt box msdos

Keywords: KB161373

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