Microsoft KB Archive/259310

= Error Message &quot;0x80080005&quot; and Logon Problems =

PSS ID Number: 259310

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0
 * Microsoft Windows NT Server, Enterprise Edition 4.0
 * Microsoft Windows NT Workstation 4.0

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This article was previously published under Q259310



SYMPTOMS
When you are using Dcomcnfg and you specify a domain account ( \ ) in the This User box, the local account is granted the &quot;Log on as a batch job&quot; privilege instead of the specified domain account if a local account with the same name ( \ ) exists

When the DCOM server is later activated in the \  context, error 0x80080005 (and other logon problems) may be recorded in the Event log.



CAUSE
Dcomcnfg incorrectly strips the domain name from the specified user account before assigning the &quot;Log on as a batch job&quot; user right.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Size      File name    Platform ---  04/06/2000  07:17p  142,096  Dcomcnfg.exe  Intel 04/06/2000 07:16p  212,752  Ccomcnfg.exe  Alpha



WORKAROUND
To work around this problem, assign batch logon rights to the domain account manually.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbQFE KB259310

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSEnt400 kbWinNTSEntSearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTWsearch

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