Microsoft KB Archive/327325

= &quot;The file cannot be found&quot; error message when you click a cell in the Predecessors table when you create a cross-project link in Project 2000 =

Article ID: 327325

Article Last Modified on 10/18/2005

-

APPLIES TO


 * Microsoft Project 2000 Standard Edition

-



This article was previously published under Q327325





SYMPTOMS
When you create a cross-project link in Microsoft Project 2000, you may find that when you click a cell in the Predecessors table, and then click a different cell in the Predecessors table, you receive the following error message:

The file cannot be found. Verify that the name and path are correct, and then try again.



CAUSE
This problem may occur if both of the following conditions are true:
 * The project that contains the linked task is located in a shared folder on a remote computer.
 * The name of the project contains numeric double-byte character set (DBCS) characters or the project is located in a folder whose name contains numeric DBCS characters.

In this situation, all the DBCS numeric characters in the cells in the Predecessors table are incorrectly changed to single-byte character set (SBCS) numeric characters. Therefore, Project 2000 cannot locate the linked project.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time    Version     File name -- 30-Jul-2002 16:22   7,238,144   Msproject.msp

After the hotfix is installed, the Japanese version of this fix will have the file attributes (or later) that are listed in the following table:   Date         Time   Version           Size    File name -- 12-Jul-2002 00:26  9.0.2001.1109    294,966  Atlconv.dll 12-Jul-2002 00:26  9.0.0.4625     5,595,185  Mso9.dll 12-Jul-2002 00:26  10.0.2002.401     47,616  Odbcmon.dll 12-Jul-2002 00:26  9.0.2002.523     782,389  Pj9od9.dll 12-Jul-2002 00:26  9.0.2002.523   3,391,543  Pjbknd09.dll 30-Jul-2002 09:23  9.0.2002.729   6,164,534  Winproj.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbbug kbfix kbqfe kboffice2000sp3fix kbpending KB327325

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.