Microsoft KB Archive/214689

= XADM: Corrupted RTF Error Message When Information Store Is Stopped While Sending Messages =

Article ID: 214689

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q214689



SYMPTOMS
If you stop the information store while it is sending messages, an error message indicating that some Rich Text Format (RTF) text in a message is corrupted may be displayed.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB214689

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