Microsoft KB Archive/216071

= SYSPREP: Incorrect Shutdown Leaves Message in Event Log =

Article ID: 216071

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q216071



SYMPTOMS
The SYSPREP utility does not shut down the system gracefully and leaves unexpected shutdown message (Event 6008) in the system event log. For additional information, see the following article or articles in the Microsoft Knowledge Base:

195446 How Customers Can Obtain System Preparation Tool for WinNT 4.0

For more information about Event 6008, please see the following article in the Microsoft Knowledge Base:

196452 Why WinNT Reports 6005, 6006, 6008, and 6009 Event Log Entries



CAUSE
This problem occurs because the SYSPREP utility does not shut down the system gracefully after completing the mini setup.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed that this is a problem in the Windows NT 4.0 System Preparation tool. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB216071

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.