Microsoft KB Archive/266929

= Upgrading to Windows Me on IBM ThinkPad with Access Active Desktop Generates Internet Explorer Script Error =

Article ID: 266929

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q266929



SYMPTOMS
When you upgrade to Microsoft Windows Millennium Edition (Me) on an IBM ThinkPad with ThinkPad Access Active Desktop installed, you may receive the following error message:

Line: 218

Char: 2

Error: 'S S Div'

Code: 0

URL file: //c:\windows\application data\microsoft\internet explorer\desktop.htt

This behavior can also occur when you start ThinkPad Access Active Desktop from the Start menu.



CAUSE
This behavior occurs because of a timing issue between IBM Active Access Desktop and the version of Internet Explorer that is shipped with Windows Millennium Edition. The Active Desktop content times out before all Internet Explorer files are loaded.



RESOLUTION
To work around this issue, remove the Access ThinkPad program before installing Windows Me. To do this, click Start, point to Settings, and then click Control Panel. Double-click Add/Remove Programs, click Access ThinkPad, and click Add/Remove.



STATUS
Microsoft has confirmed that this is a problem in ThinkPad 570x, 240, I 1452, I 1472, 600E, Nagano.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB266929

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