Microsoft KB Archive/903147

= FIX: The user cannot log on to the mailbox by using Outlook when an existing Exchange Server mailbox is imported through the Microsoft Provisioning System (MPS) Import namespace =

Article ID: 903147

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Provisioning System
 * Microsoft Solution Offering - Hosting Messaging and Collaboration Solution

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SYMPTOMS
When an existing Microsoft Exchange Server mailbox is imported through the Microsoft Provisioning System (MPS) Import namespace, the user cannot log on to the mailbox by using Microsoft Outlook. Additionally, the user object will not have the showInAddressBook attribute value populated with the domain name (DN) of the organization-specific global address list (GAL) or address list (AL).



CAUSE
The ApplyMailboxPlan procedure that is called by the ImportUser procedure does not correctly stamp the showInAddressBook attribute on users who are being provisioned into a MAPI enabled organization.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size     File name -  27-Jun-2005  16:07  156,366  Mpsimport_ns.xml 27-Jun-2005 16:07      581  Allocateexistingmailbox.xml 27-Jun-2005 16:07      613  Applymailboxplan.xml 27-Jun-2005 16:07      829  Createmailbox.xml 27-Jun-2005 16:07      496  Enablecustomerforplans.xml 27-Jun-2005 16:07      547  Enableorganizationforhosting.xml 27-Jun-2005 16:07      640  Enableuserforhosting.xml 27-Jun-2005 16:07      885  Importorganization.xml 27-Jun-2005 16:07      738  Importuser.xml



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terminology that Microsoft uses when Microsoft corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbbug kbfix kbqfe kbprb KB903147

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