Microsoft KB Archive/194713

= MSPS: Call History Feature Does Not List Caller Names =

Article ID: 194713

Article Last Modified on 10/13/1999

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q194713



SYMPTOMS
The Call History feature of Microsoft Call Manager may not list the names of incoming callers. Telephone numbers, dates and times of calls, and call lengths still appear in the Call History list.



CAUSE
This behavior can occur if the Caller ID service offered by your telephone company provides only the telephone number of incoming callers.



RESOLUTION
To resolve this issue, contact your telephone company to inquire if they offer a Caller ID service that can provide both the name and the telephone number of incoming callers.

Additional query words: msphone identification unknown

Keywords: kbui kbprb KB194713

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