Microsoft KB Archive/21686

System Hangs When Loading Word After Running Another Program

PSS ID Number: Q21686 Article last modified on 11-02-1994

3.x 4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

If the computer hangs when loading Word after running another application such as RBase 5000 or Lotus 1-2-3, increase the number of free file handles available for DOS to use. Sometimes an application will not free up the operating system files it uses when it exits from memory. Consequently, Word will not have enough files to operate with when it loads.

To increase the number of free file handles, place the following line in the CONFIG.SYS file:

FILES=20

After the above line is added to the CONFIG.SYS file, reboot the computer for the command to take effect.

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================================================================ Copyright Microsoft Corporation 1994.