Microsoft KB Archive/254436

= MapPoint 2001: Unable to Start Trial Version =

Article ID: 254436

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft MapPoint 2001 Standard Edition

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This article was previously published under Q254436



SYMPTOMS
You may be unable to start the trial version of Microsoft MapPoint 2001.

In addition, you may receive the following error message:

Your trial version of MapPoint 2001 has expired and the program will no longer run.



CAUSE
This behavior can occur if the following conditions are true:
 * The trial version of Microsoft MapPoint 2000 is installed on your computer.
 * You installed the trial version of MapPoint 2001 in the same folder as the trial version of MapPoint 2000.



RESOLUTION
To prevent this issue from occurring, remove the trial version of MapPoint 2000 before you install the trial version of MapPoint 2001.

If the issue continues to occur, contact Microsoft Product Support for additional assistance. To do this, call (425) 637-9308, or use the following Microsoft Web site to submit a question to a Microsoft Support Professional using Microsoft Online Assisted Support.

http://support.microsoft.com/contactus/?ws=support

Additional query words: mp2000 mp2001 uninstall amap auto-map

Keywords: kbprb kbsetup KB254436

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