Microsoft KB Archive/934941

= Error message when you try to use Remote Recover to mount a client computer: &quot;Cannot create a file when that file already exists&quot; =

Article ID: 934941

Article Last Modified on 7/4/2007

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APPLIES TO


 * Winternals Administrator's Pak 4.2
 * Winternals Administrator's Pak 5.0

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SYMPTOMS
You have a host computer that has Winternals Administrator's Pak installed. When you try use Remote Recover to mount a client computer, you may receive the following error message:

Cannot create a file when that file already exists.



CAUSE
This problem may occur when a previous attempt to mount the remote drive has failed or when a previously mounted drive was not dismounted cleanly.



RESOLUTION
To resolve this problem, exit Remote Recover. Then, restart both the host computer and the client computer.



MORE INFORMATION
It is always important to dismount mounted drives before you exit Remote Recover. If you do not dismount mounted drives first, the operating system continues to use the drive.

Additional query words: Winternals KB 30041, error, file,create,Remote Recover

Keywords: kbtshoot kbexpertiseinter KB934941

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