Microsoft KB Archive/87010

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Kyocera F Series Printer Prints One Line of Text per Page

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Q87010

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
When you print TrueType fonts from Microsoft Windows 3.1 on a Kyocera F Series printer, only one line of text is printed per page.

CAUSE
According to Kyocera technical support, earlier Kyocera F Series printers do not accommodate more than one font on a page. When you use TrueType fonts, the printer ejects a new page for every font change.

RESOLUTION
This problem has been corrected with a printer BIOS chip upgrade. BIOS versions 6.32 or higher work correctly.

MORE INFORMATION
To determine the Kyocera BIOS version, print a self test page. This page will also show available memory in the printer.

In the Windows 3.1 PRINTERS.WRI file, section 6.5 &quot;Printing TrueType fonts on Kyocera F-Series Printers&quot; states that TrueType fonts must be printed as graphics. Printing TrueType as graphics is an effective workaround.

Kyocera Technical Support confirms that upgrading the printer BIOS will enable TrueType fonts to print properly.

NOTE: F series laser printers use approximately 200 K of their resident memory for internal functions. This may limit the size of the print job when printing TrueType as graphics. This is applicable to all F Series printers.

For further information, contact Kyocera Technical Support.

The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 WIN31 PRINTERS.WRI True Type KBHW 3.11

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311