Microsoft KB Archive/170568

= Seagate Tape Drive Light Stays Lit After Exiting NTBACKUP =

Article ID: 170568

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q170568



SYMPTOMS
On Seagate CTT8000-A (ATAPI) tape drives, when you start Ntbackup.exe, the LED activity indicator light on the tape drive lights up and stays continuously lit, even after exiting NTBACKUP. The LED will remain lit even if there is no activity from the drive. The LED will only go out if you eject the tape and re-insert it. The symptom will show up each time you execute Ntbackup.exe.



CAUSE
When NTBACKUP exits, it issues a REWIND IMMEDIATE, which ATAPI drives do not support.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB170568

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