Microsoft KB Archive/184548

= SNA 3.0 SP3 Update Incorrectly Detects Previous Service Pack =

Article ID: 184548

Article Last Modified on 3/23/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 3

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This article was previously published under Q184548



SYMPTOMS
When you run the SNA Server 3.0 Service Pack 3 (SP3) update program to apply the service pack, the update program may display the following warning:

Previous Service Pack Installed

There is a previous SNA Server service pack already installed on

your system. Update will not continue unless the backup can be

removed. Do you want the backup removed from your system now?

Click on YES to remove the backup copy.

Click on NO to exit the Update program.

This may occur even though no previous service pack exists on the system. This problem may occur when you apply the SNA 3.0 SP3 update to SNA Server, the SNA client (including Windows NT or Windows 95), or Host Security.



CAUSE
The update program is improperly checking for the presence of a backup directory (used by the update to uninstall the service pack).



RESOLUTION
If this warning occurs, choose YES to continue, even though there is no previous backup.

Keywords: kbprb KB184548

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