Microsoft KB Archive/235187

= SMS: NDS CAP and SMSLOGON Points May Cause General Protection Fault with Some SMS Services =

Article ID: 235187

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q235187



SYMPTOMS
The Info Aps Service of Crystal Reports and the Microsoft Systems Management Server (SMS) Executive Service may experience a General Protection Fault (GPF) on a Microsoft Windows NT 4.0 site server connecting to an NDS Client Access Point (CAP) and NDS Logon Point server.



CAUSE
This behavior can occur because of a memory leak that may occur when the Novell redirector is installed on a client that creates a connection to a NetWare server or tree. The connection opens a series of handles that are never released. Closing the connection with the server does not release the handles that have been opened. This behavior can occur when you use Novell redirector versions 4.7 and earlier.



WORKAROUND
To work around this issue, do one of the following:
 * Remove the TCP/IP binding from the NetWare client redirector.
 * Remove Domain Name System (DNS) from the Protocol Component Settings under the protocol preferences tab of the Novell Client Properties.



MORE INFORMATION
For more information about Novell redirector support, refer to the "Known Issues Regarding Novell NetWare Client v4.7 for Windows NT/2000" section in the Systems Management Server 2.0 SP2 release notes.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prodsms

Keywords: kbbug kbcap kbconfig kbinterop kbnds kbnetwork kbnofix kbosnovell kbprb kbreport kbserver kbsetup KB235187

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