Microsoft KB Archive/935399

= FIX: A table in a report that is delivered by SQL Server 2005 Reporting Services with Service Pack 2 appears to be compressed when the report is opened in Outlook 2007 =

Article ID: 935399

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft SQL Server 2005 Reporting Services, when used with:
 * Microsoft SQL Server 2005 Service Pack 2
 * Microsoft Office Outlook 2007

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Microsoft distributes Microsoft SQL Server 2005 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2005 fix release.



This article describes the following about this hotfix release:
 * The issues that are fixed by the hotfix package
 * The prerequisites for installing the hotfix package
 * Whether you must restart the computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes
 * The files that are contained in the hotfix package



SYMPTOMS
Consider the following scenario. You create a report that contains a table in Microsoft SQL Server 2005 Reporting Services. The width of the table cells is set to 100%. You configure the report server to deliver the report to the client computer by using e-mail. The client computer is running Microsoft Office Outlook 2007.

When the user opens the report in Outlook 2007, the table appears to be compressed. However, if the user opens the report in Microsoft Internet Explorer or in Outlook Web Access (OWA) 2007, the table is displayed correctly.



CAUSE
This problem occurs because Outlook 2007 uses the Microsoft HTML parsing and rendering engine (MSHTML) from Microsoft Office Word 2007 to display an e-mail. When MSHTML from Word 2007 processes the table cell, MSHTML from Word 2007 ignores extra space. When MSHTML from Internet Explorer processes the table cell, MSHTML from Internet Explorer displays as much space as possible.

Note Earlier versions of Microsoft Office Outlook use MSHTML from Internet Explorer to display e-mail.



Service pack information
This hotfix is included in the cumulative hotfix package (build 3161) for SQL Server 2005 Service Pack 2 (SP2). To resolve the problem that is described in this article, install SQL Server 2005 SP2. Then, install the cumulative hotfix package (build 3161) for SQL Server 2005 SP2.

For more information about how to obtain SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

913089 How to obtain the latest service pack for SQL Server 2005

For more information about how to obtain the cumulative update package (build 3161) for SQL Server 2005 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

935356 Cumulative update package (build 3161) for SQL Server 2005 Service Pack 2 is available

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2005 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have installed SQL Server 2005 SP2 installed to apply this hotfix.

Restart information
You have to restart the computer.

Registry information
You do not have to change the registry.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

SQL Server 2005 Reporting Services, Itanium architecture version


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbexpertiseadvanced kbhotfixserver kbsql2005rs KB935399

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