Microsoft KB Archive/330368

= Error message when Bluetooth transceiver is plugged into a bus-powered hub: &quot;Code 10&quot; =

Article ID: 330368

Article Last Modified on 3/6/2007

-

APPLIES TO


 * Microsoft Optical Desktop Elite for Bluetooth
 * Microsoft Wireless Entertainment Desktop 7000
 * Microsoft Wireless Optical Desktop for Bluetooth

-



This article was previously published under Q330368



SYMPTOMS
When you try to attach a Bluetooth transceiver to your computer by using a bus-powered hub, such as the Microsoft Natural Keyboard Pro Universal serial bus (USB) hub, you may receive an error message that resembles the following error message:

Code 10: The USB hub power has been exceeded.



CAUSE
This issue may occur if your Bluetooth transceiver is not plugged into a powered hub. The Bluetooth transceiver must be plugged into a powered hub.



RESOLUTION
To resolve this issue, plug the transceiver into a self-powered hub or into a USB root hub.

Keywords: kberrmsg kbprb KB330368

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.