Microsoft KB Archive/311031

= OLEXP: &quot;Access to the Resource Is Forbidden&quot; Error Message When Sending/Receiving Mail =

Article ID: 311031

Article Last Modified on 10/2/2002

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APPLIES TO


 * Microsoft Outlook Express 4.5 for Macintosh

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This article was previously published under Q311031



For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you try to send and receive e-mail, you may receive the following error message:

Access to the resource is forbidden.



CAUSE
This behavior can occur if you are using Mac OS 8.6 and you have proxies enabled in the preferences for Microsoft Internet Explorer.



RESOLUTION
To resolve this behavior, disable all proxies in Internet Explorer Preferences. To do that, follow these steps:
 * 1) Start Internet Explorer.
 * 2) On the Explorer menu, click Preferences.
 * 3) If necessary, scroll down so that Proxies is visible.
 * 4) Click Proxies, clear all the check boxes under Use Proxy Servers, and then click OK.
 * 5) Try again to send and receive mail in Outlook Express.

Additional query words: mac OE err msg alert transmit OS IE net web email electronic e-mail

Keywords: kberrmsg kbprb KB311031

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