Microsoft KB Archive/164185

= Error Starting the Microsoft Content Replication System (MCIS) =

Article ID: 164185

Article Last Modified on 10/24/2003

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APPLIES TO


 * Microsoft Commercial Internet System 1.0 Service Pack 2
 * Microsoft Content Replication System

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This article was previously published under Q164185



SYMPTOMS
When you install the Microsoft Content Replication System, you may receive one of the following error messages:

Error starting the Microsoft Content Replication System: The service did not start due to a logon failure.

-or-

Error starting the schedule: The service did not start due to a logon failure.

The only option is to click OK.



CAUSE
The username or password or both for the Microsoft Content Replication System service or for the Schedule Service is incorrect.



RESOLUTION
You must specify the correct username and password for both services. The user should have administrative privileges as stated in the dialog box. Reinstalling with the correct password, after the original installation failed, will generate the same error. You must uninstall the Microsoft Content Replication System before attempting to reinstall.

To uninstall, do the following:  Click Start, Settings, Control Panel, Add/Remove Programs, and then select Microsoft Content Replication System. Click the Add/Remove button. The following dialog box will be displayed:

The following applications and services may interfere with the removal of this program:

Internet Service Manager

Performance Monitor

Microsoft Content Replication System

World Wide Web Publishing Service

FTP Publishing Service

Gopher Publishing Service

Make sure these programs and services are not running. Click OK to continue. Click Cancel to halt Uninstall. Click OK to uninstall. Reinstall Microsoft Content Replication System by running the Setup.exe from the appropriate directory.

Keywords: kbusage KB164185

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