Microsoft KB Archive/298577

= Urgent and Non-Urgent Menu Commands Are Not Available After You Install Outlook Mobile Manager =

Article ID: 298577

Article Last Modified on 8/30/2007

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APPLIES TO


 * Microsoft Outlook Mobile Manager

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This article was previously published under Q298577



Microsoft Outlook Mobile Manager has been discontinued and is no longer available for download. If you have already installed Outlook Mobile Manager, continue to check the Microsoft Knowledge Base for any documented issues. To obtain additional information about Microsoft Mobile Information Server, visit the following Microsoft Web site:

http://www.microsoft.com/exchange/default.mspx



SYMPTOMS
After you install Outlook Mobile Manager, the menu commands and toolbar buttons that you use to mark messages as Urgent or Non-Urgent are unavailable.



RESOLUTION
To resolve this issue, use Microsoft Outlook to mark messages as Urgent and Non-urgent. After you install Outlook Mobile Manager, a new menu command and two toolbar buttons for Mobile Manager are added to Outlook; you can use these features to mark messages.



MORE INFORMATION
Outlook Mobile Manager includes the Learning functionality that automatically forwards messages to your wireless device. To use Learning, you must first mark messages as Urgent or Non-urgent.

If the menu command and buttons are displayed in Outlook but are not available, you may have opened a folder other than the Inbox. You can only use the Learning functionality in the Inbox.

Additional query words: omm momm

Keywords: kbprb KB298577

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