Microsoft KB Archive/138743

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Free Disk Space Reported Incorrectly with Norton Utilities 95

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Q138743

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you are using Norton Utilities 95 and you have enabled the Protected Recycle Bin feature of Norton Utilities, the amount of free disk space reported by Windows Explorer and the DIR and CHKDSK commands may be incorrect. The amount of reported free disk space may greatly exceed the amount of actual free disk space.

CAUSE
The Protected Recycle Bin feature protects deleted files by copying them to a hidden folder and maintaining a log file that contains an entry for each file in the hidden folder. The problem described in this article can occur if the Protected Recycle Bin encounters an error while attempting to protect a file, causing an invalid entry to be added to the log file.

RESOLUTION
To resolve this issue, use either of the following methods:


 * Disable the Protected Recycle Bin feature and then restart your computer.
 * You may be able to resolve this problem by emptying the Windows 95 Recycle Bin and the Protected Recycle Bin. For information about emptying the Protected Recycle Bin, or for additional information about this problem, please contact Symantec.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords : win95 appscomp

Issue type :

Technology : kbWin95search kbWin95