Microsoft KB Archive/300019

= AutoDiscovery and Layout solution in Visio 2000 is missing after you install Visio Enterprise Network Tools =

Article ID: 300019

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio Network Center
 * Microsoft Visio Enterprise Network Tools
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT 4.0
 * Microsoft Windows NT 3.51 Service Pack 5
 * Microsoft Windows NT 3.51 Service Pack 5
 * Microsoft Windows NT 4.0
 * Microsoft Windows NT 4.0 Service Pack 1
 * Microsoft Windows NT 4.0 Service Pack 2
 * Microsoft Windows NT 4.0 Service Pack 3
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT 4.0 Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 6
 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q300019



SYMPTOMS
When you try to create a network diagram by using the AutoDiscovery and Layout solution in Microsoft Visio 2000 Enterprise, the solution may no longer be listed in the Drawing type dialog box after you install Microsoft Visio 2002 and Microsoft Visio Enterprise Network Tools.



CAUSE
This issue may occur if all the following conditions are true:
 * You are using a Microsoft Windows NT 4.0 or Microsoft Windows 2000-based computer.
 * You install Visio 2000 Enterprise.
 * You install Visio 2002 and choose to keep the Visio 2000 installation.
 * You install Visio Enterprise Network tools for Visio 2002, and then install the AutoDiscovery and Layout solution.

Visio Enterprise Network Tools Setup does not display a message to notify you that the Visio 2000 Enterprise version of the AutoDiscovery and Layout solution is removed when you install the later version of the solution from Visio Enterprise Network Tools.



RESOLUTION
To work around this issue, do one of the following:
 * Remove the Visio 2000 version of the AutoDiscovery and Layout solution by using the Add/Remove Programs utility in Control Panel before you install Visio Enterprise Network Tools.
 * Allow Visio Enterprise Network Tools Setup to remove version 2000 for you.

Note The AutoDiscovery and Layout solution for both Visio 2000 and Visio 20002 cannot coexist on the same computer.



MORE INFORMATION
Although you are able to run multiple versions of Visio on the same computer, it is not possible to install and run multiple versions of Visio Enterprise Network Tools on the same computer. If you want to upgrade Visio Enterprise Network Tools, you must remove the earlier version or allow Visio Enterprise Network Tools Setup to remove it for you. For more information about creating network diagrams by using the AutoDiscovery and Layout solution, type autodiscovery and layout in the Ask a question box or the Answer Wizard, and then press ENTER to view the topics.

For additional information about how to run multiple versions of Visio on the same computer, click the following article number to view the article in the Microsoft Knowledge Base:

298947 Visio2002: How to run multiple versions of Visio

Additional query words: prb netc provent vent

Keywords: kbtshoot kbupgrade kbprb KB300019

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