Microsoft KB Archive/126260

= Writer: Borders Cut Off on HP DeskJet Series =

Article ID: 126260

Article Last Modified on 8/15/2005

-

APPLIES TO


 * Microsoft Creative Writer 2.0 Standard Edition
 * Microsoft Creative Writer 1.1 Standard Edition
 * Microsoft Creative Writer 1.1a
 * Microsoft Windows 3.11 Standard Edition
 * Microsoft Bob 1.0 Standard Edition

-



This article was previously published under Q126260



WINDOWS kbprint kbprb kbfaq



SYMPTOMS
When printing a Creative Writer document, you may find that borders on the bottom of the page do not print, or are cut off on the Hewlett Packard (HP) DeskJet series printers using version 5.0 or 6.1 of the HP DeskJet driver. This problem also occurs with Microsoft Bob Calendar when you use a DeskJet 660c with version 6.1 of HP's DeskJet driver.



RESOLUTION
To resolve this problem, do the following:


 * 1) In Program Manager, run File Manager from the Main group.
 * 2) From the File menu, choose Search, and search for the file HPVCNFIG.EXE.
 * 3) Double-click HPVCNFIG.EXE to run the Hewlett-Packard DeskJet configuration application.
 * 4) Select the Print Regions check box. This enlarges the print area to within .5 inch of the edge of the paper (both top and bottom).

NOTE: To return to the original DeskJet settings, run HPVCNFIG.EXE again, and clear the Print Regions check box. When Print Regions is selected, objects and borders are shifted up on the page.
 * 1) Run Creative Writer or Calendar.

If you are using Creative Writer, go to the Writing Studio, click the Page Stuff tool (book with the ruler), click the Margins tool, and select a margin option. The choices, from top to bottom, are: .5", .75", 1", 1.25", and 1.5".

NOTE: Borders may or may not still be cut off, depending on the type of document. Select a larger margin option if the borders are still cut off, as specified in McZee's help. Cards, for example, print best when a large (1.5-inch) margin is selected. For more information about correcting problems with the bottom borders cutting off, see the following article in the Microsoft Knowledge Base:

143229 Writer: Borders Cut off on Cards: Alternate Layout Method



MORE INFORMATION
The HP DeskJet Print Regions setting is explained more completely in the README document that is installed with the HP DeskJet printer driver versions 5.0 and 6.1.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 kids hp 560 540 520 mczee mskids 550 500 dj hpdj wm_artist truncate missing 660c 6.1d 6.1 1.10a

Keywords: kbprb kbfaq KB126260

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.