Microsoft KB Archive/218344

= OL2000: Symantec Fax Starter Edition Fails After Set Up =

Article ID: 218344

Article Last Modified on 5/20/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT 4.0 Service Pack 3

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This article was previously published under Q218344



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
After you install Outlook, you are unable to use the Send To command on the File menu to fax a document from other Microsoft Office 2000 programs.



CAUSE
You chose to restart the computer at a later time after setup finished, and then tried to send a document to the fax.



RESOLUTION
Restart the computer to complete the setup process.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To complete the installation of Outlook, you must restart the computer. Many options are not installed and registry settings are not created until after the computer is restarted.

Additional query words: OFF2000 OL2K winfax

Keywords: kbbug kbpending KB218344

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