Microsoft KB Archive/257514

= Error Code 24 in Device Manager After Plugging in USB Mouse =

Article ID: 257514

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q257514



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you plug in a Universal Serial Bus (USB) mouse, a yellow exclamation point may appear next to your PS/2 mouse port in Device Manager. When this occurs, the PS/2 mouse port has a status of "Code 24."



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Note that the symptom described in this article does not impair the functionality of the mouse.

Additional query words: HWUSB HWMOUSE

Keywords: kbhardware kbprb KB257514

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