Microsoft KB Archive/209596

= WD2000: Characters Change to Question Marks After Saving File as Text Only =

Article ID: 209596

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q209596



SYMPTOMS
When you convert a file in which you have text formatted with certain fonts, such as Webdings, to Text Only or MS-DOS Text, the characters change to question marks.



CAUSE
Word substitutes the question mark for characters it cannot convert to an ASCII font or codepage. When you save a file in Text Only format, Word may not be able to retain some features or formatting.



RESOLUTION
To retain all features and formatting, save your files as Word documents.



MORE INFORMATION
When you save a document in Word as Text Only (*.txt), Word displays the following message:

may contain features that are not compatible with Text Only format. Do you want to save the document in this format?


 * To save, click Yes.


 * To preserve formatting, click No. Then save a copy in the latest Word format.

Keywords: kbconversion kbprb KB209596

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