Microsoft KB Archive/891440

= Description of the Excel 2002 post-Service Pack 3 hotfix package: December 16, 2004 =

Article ID: 891440

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Excel 2002 Standard Edition

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SUMMARY
''Microsoft has released the Microsoft Excel 2002 post-Service Pack 3 hotfix package for Excel 2002. This article describes the following information about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Information about whether you must restart your computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package
 * Files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Excel 2002 issues that are fixed in the Excel 2002 post-Service Pack 3 hotfix package that is dated December 16, 2004.

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Issues that the hotfix package fixes
This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  When you try to programmatically change the major gridlines of an Excel 2002 chart, the gridlines are not changed. Additionally, you receive the following error message:

Run-time error '1004': Select method of Gridlines class failed.

This problem may occur when both the following conditions are true:  The Excel chart was first created as a combination line-column chart. You change the columns in the chart to lines.   Consider the following scenario:  You copy data from a workbook that is open in Excel 2002 on a client computer.</li> You try to copy the data to a workbook that is open in Excel 2002 in a Citrix session.</li></ol>

The data is not pasted. Additionally, Excel 2002 unexpectedly quits. You receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to the following error signature: <pre class="fixed_text">  Application name  Application version  Module name  Module version  Offset Excel.exe        10.0.4302.0          Excel.exe    10.0.4302.0     001cb3a2 </li>  When you start the Solver add-in without the /f (on demand) option, Excel may unexpectedly quit. You receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to one of the following error signatures: <pre class="fixed_text">  Application name  Application version  Module name  Module version  Offset Excel.exe        10.0.6713.0          Excel.exe    10.0.6713.0     0030a413 Additionally, when you programmatically add a new worksheet to an Excel object that is contained in an Excel window that is not currently the active window, the worksheet is not added. You receive the following error message:

The server threw an exception. (0x80010105)

This problem may occur after you install the Excel 2002 security update that is described in the following article in the Microsoft Knowledge Base:

873366 Description of the Excel 2002 security update: October 12, 2004

</li></ul>

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
 The optimized version of this hotfix is an Office XP post-Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

</li> The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version of Windows Installer.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

</li> The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this fix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend it.</li></ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

892097 Description of the Excel 2002 post-Service Pack 3 hotfix package: January 10, 2005

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size        File name --  16-Dec-2004  22:19  16,585,216  Excelff.msp (Full-file/administrative) 16-Dec-2004 21:05   5,104,128  Excelop.msp (Optimized) After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version      Size       File name -  16-Dec-2004  04:32  10.0.6745.0  9,194,176  Excel.exe Note For additional information about installing this hotfix, see the Readme.txt file that is included in the package.

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