Microsoft KB Archive/198035

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User Profiles Not Copied to Server with Updated Mprserv.dll File

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Q198035

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
On a computer running Windows 95 and configured for user profiles on a Microsoft or Novell NetWare network, user profiles may not be copied to the server as expected when you log off the network.

CAUSE
This problem can occur if the Mprserv.dll file version 4.00.959 or earlier is installed on the computer running Windows 95.

For additional information on updated versions of Mprserv.dll that can cause this problem, see the following article in the Microsoft Knowledge Base:

"Q184838 OLE Problems Using MSNDS Are Not Resolved By NWNP32 Update"

RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

"http://support.microsoft.com/directory/overview.asp" The English version of this fix for Windows 95 (all releases) should have the following file attributes or later:

 File name     Version    Date      Size Mprserv.dll  4.00.961   12/01/98  127,488 bytes

STATUS
Microsoft has confirmed this to be a problem in Windows 95.

This problem is resolved in Microsoft Windows 98.

MORE INFORMATION
For additional information about issues resolved by updates to this component, please see the following articles in the Microsoft Knowledge Base:

Q184838 OLE Problems Using MSNDS Are Not Resolved By NWNP32 Update

Q181869 Desktop Folders Are Not Deleted Under Roving Profiles

Q181868 Config.pol File Attributes Change After Supervisor Logs On

Q175086 Regional Settings Specified in User Profile Are Not Applied

Q174979 Screen Saver Password Is Not Changed with Domain Password

Q172647 Server Copy of User Profile May Be Overwritten By Local Copy

Q165402 Windows 95 Update to Encrypt Passwords in Memory For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

"Q161020 Implementing Windows 95 Updates" Additional query words:

Keywords : win95

Issue type : kbprb

Technology : kbWin95search kbWin95