Microsoft KB Archive/283272

= Terminal Services and Outlook 2000 As &quot;Default Manager&quot; =

Article ID: 283272

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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This article was previously published under Q283272



SYMPTOMS
When you start Microsoft Outlook 2000 from within a Terminal Services session, you may receive the following error message:

Outlook is not currently your default manager for Mail, News, Calendar, and Contacts. Would you like to register Outlook as the default manager?

This message appears each time you start Outlook 2000, even after you click Yes.



CAUSE
This problem occurs if you selected Full Security for the Permission Compatibility setting during the Windows Server 2003 installation (after you selected Terminal Server). When you use Full Security, typical users do not have sufficient rights to modify the necessary values under the HKEY_LOCAL_MACHINE registry key in order to set the default values for Microsoft Outlook.

Note: You can check your current security settings by following these steps:
 * 1) Click Start, click Programs, click Administrative Tools, and then click Terminal Services Configuration.
 * 2) Click Server Settings.
 * 3) Check the value of Permission Compatibility, which you can set to Full Security, or Relaxed Security.



RESOLUTION
To resolve this problem, log on to the computer that is running Terminal Services as an administrator before any other user does so, and then configure Outlook. After you start Outlook, click Yes (if you want to) when you are prompted with the message in the &quot;Symptoms&quot; section of this article. This setting is not per user, so all users can now register Outlook as their default manager for Mail, News, Calendar, and Contacts.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The default manager values are all stored under the HKEY_LOCAL_MACHINE\Software\Clients key. For example, if you configured Outlook as your default manager for Mail, the following registry entry is created:

Key: HKEY_LOCAL_MACHINE\Software\Clients\Mail

Name:(DEFAULT)

Type: REG_SZ

Value: Microsoft Outlook

You will also find corresponding keys under Clients for News, Calendars, and Contacts as well.

Keywords: kbenv kberrmsg kbprb KB283272

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