Microsoft KB Archive/177823

= XADM: Incorrect RPC Operations Cause Information Store to Fail =

Article ID: 177823

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q177823





SYMPTOMS
An information store crash may occur, generating a Dr. Watson error message with the following stack dump:

  FramePtr  RetAddr   Param1   Param2   Param3   Function Name 252afaf4 0042cc1c  252afb18 000001c5 252afb0c STORE!EcRpc+0xfb8 252afb08 77e11841  2652a620 3029b00c 00000030 STORE!EcDoRpc+0x3c 265f2070 37363534  0004020a 00413280 00000001 0x77e11841



CAUSE
An incorrect remote procedure call (RPC) buffer size setting from server to client communications causes corruption of memory, which in turn can shut down the information store.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: IS

Keywords: kbqfe kbhotfixserver kbbug kbfix KB177823

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