Microsoft KB Archive/185016

= XL98: Error Opening File If No Active Printer Is Selected =

Article ID: 185016

Article Last Modified on 9/11/2002

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APPLIES TO


 * Microsoft Excel 98 for Macintosh

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This article was previously published under Q185016



SYMPTOMS
When you open a file in Microsoft Excel 98 Macintosh Edition, you may receive one of the following error messages:

Your file could not be printed due to an error on unknown printer (check Chooser). There are several possible reasons:

- There may not be enough memory available. Try closing files and programs you aren't using.

- Your printer or its driver may not be set up correctly. See the OS Guide for your computer for instructions to check or set up the printer.

- If you use a network for printing, there may be a problem with the network connection or the printer driver.

- There may be loose cables or a bad connection between your computer and printer.

-or-

Your file could not be printed due to an error on ImageWriter. There are several possible reasons:

- There may not be enough memory available. Try closing files and programs you aren't using.

- Your printer or its driver may not be set up correctly. See the OS Guide for your computer for instructions to check or set up the printer.

- If you use a network for printing, there may be a problem with the network connection or the printer driver.

- There may be loose cables or a bad connection between your computer and printer.



CAUSE
This problem occurs when the following conditions are true:
 * The active sheet in the workbook that you are opening is a chart sheet. -or-


 * You saved the workbook in Lotus WK4 (1-2-3) format. -and-


 * An active printer is not selected in the Chooser.



WORKAROUND
To work around the problem, select a printer in the Chooser.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
The error message appears only the first time that you open the file.

Additional query words: XL98 driver aren t

Keywords: kberrmsg kbbug kbnofix KB185016

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