Microsoft KB Archive/224908

= OL2000: File Attachment Lost When Editing Message =

Article ID: 224908

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q224908



SYMPTOMS
When you use Microsoft Word as your e-mail editor, and edit an HTML message containing an attachment by clicking Edit Message on the Edit menu, and then attempt to send the message, the attachment is not forwarded with the edited message.



CAUSE
When you use Word as your e-mail editor and edit an HTML message by clicking Edit Message on the Edit menu, Word opens the message as a new Word document. This strips all header information and attachments from the message.



RESOLUTION
Open the message and click Forward before editing the text of the original message, or copy and paste the attachment from the original message into the new message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbpending KB224908

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