Microsoft KB Archive/176984

= XCLN: Send to Alias Name Not Resolved If Alias Has Leading Space =

Article ID: 176984

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q176984



SYMPTOMS
When running applications that use Simple MAPI, such as Microsoft Office or Microsoft Outlook, you may encounter a problem with resolving an alias name when sending e-mail if that alias name has a leading space. Either you cannot resolve the name, or the following error message, or similar error message, may appear:

Unable to resolve "group"

where group is the name of the alias that has the leading space.



CAUSE
Simple MAPI cannot resolve names that begin with a space. However, Exchange Server uses Extended MAPI, which allows leading spaces. Therefore, Exchange Administrators can create names with leading spaces, but Simple MAPI applications cannot use them.



WORKAROUND
In Microsoft Exchange Server, change the alias name of the distribution list, so that the alias no longer contains a leading space.



MORE INFORMATION
In Exchange Server, a distribution list has two names: the alias name and the display name. Exchange Server uses the display name for sorting the distribution lists in the address book, and with a leading space they sort to the beginning of the list. Changing only the alias name so that it does not have a leading space allows Exchange Server to resolve the name, because Exchange uses both the display and alias names to resolve the entry.

Additional query words: Office95 Mail Email Word Excel Access Powerpoint Access Sent To

Keywords: kbnofix kbprb kbusage KB176984

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