Microsoft KB Archive/254710

= Visio: The Network Names for Devices Discovered by Using the Autodiscovery and Layout Solution May Not Be the Expected Names =

PSS ID Number: 254710

Article Last Modified on 3/9/2000

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The information in this article applies to:


 * Microsoft Visio Enterprise 5.0x
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q254710



SYMPTOMS
After a network discovery, the network names that appear for devices may not be the expected names.



CAUSE
Network names can be configured through a Management Information Base (MIB) on Simple Network Management Protocol (SNMP) devices. Although Visio Enterprise 5.0x and Visio 2000 Enterprise Edition use SNMP queries for most device information, they do not obtain the network name from the device using SNMP. Instead, these products query the Domain Name System (DNS) for this information, so that network names of both SNMP and non-SNMP devices can be obtained. This can cause confusion if the network name specified through the MIB does not match the network name specified in the DNS table.



RESOLUTION
Change the name that displays in your AutoDiscovery and Layout drawings by renaming the devices in the Database Viewer.

To rename the devices in the Database Viewer in Visio Enterprise 5.0x:
 * 1) On the AutoDiscovery menu, click Database Viewer.
 * 2) Expand the list until you find the device that you want to rename.
 * 3) Select the device that you want to rename by clicking it once.
 * 4) On the Database Viewer menu, point to Selection, and then click Rename.
 * 5) Type a new name for the device, and then click OK.

To rename devices in the Database Viewer in Visio 2000 Enterprise Edition:
 * 1) On the AutoDiscovery menu, point to Database Viewer, and then click Open/Close.
 * 2) Click the device that you want to rename, right-click in the Database Viewer interface, and then click Properties on the shortcut menu.
 * 3) Click the Name tab, type the new name, and then click OK.

NOTE: The name can be up to 255 characters.



MORE INFORMATION
This workaround does not update the network name of any devices that are already laid out in your drawing. After changing the name through the Database Viewer, you must delete and then reconnect the device for the name to update in the drawing.

Renaming the device in the Database Viewer is for visual purposes only. Renaming the device in the viewer does not change the network name, which is displayed in the Device Information dialog box. Because the network name itself is not changed, renaming the device through the Database Viewer does not change your ability to rediscover the renamed device.

Keywords: KB254710

Technology: kbVisio2000Search kbVisio500xSearch kbVisioSearch kbZNotKeyword3

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