Microsoft KB Archive/937300

= Error message when you try to install Communications Server 2007 to an enterprise pool on a server that is running SQL Server: &quot;Unable to retrieve the WMI setting of MSFT_SIPLogSettings from backend server &quot; =

Article ID: 937300

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Office Communications Server 2007 Enterprise Edition
 * Microsoft Office Communications Server 2007 Standard Edition

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Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.



SYMPTOMS
When you try to install Microsoft Office Communications Server 2007 to an enterprise pool on a back-end server that is running Microsoft SQL Server, you receive the following error message:

Unable to retrieve the WMI setting of MSFT_SIPLogSettings from backend server.



CAUSE
This issue occurs because the SQL Server back-end server uses a nondefault port.



RESOLUTION
To resolve this issue, change the nondefault port to a default port, and then install Communications Server 2007.

Note After you install Communications Server 2007 successfully, you can change the port of the SQL Server back-end server back to the nondefault port. After you do this, Communications Server 2007 uses the nondefault port.

Keywords: kbexpertiseinter kbtshoot kbprb KB937300

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