Microsoft KB Archive/329294

= OL2002: AutoArchive Feature Is Not Disabled When You Use the DoAging Registry Key =

Article ID: 329294

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Outlook 2002 Service Pack 2

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This article was previously published under Q329294



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
In Outlook 2002, AutoArchive may not be correctly disabled when you set the DoAging=0 policy. If you follow the instructions in the article 258277: &quot;XCLN: How to Disable AutoArchive and Personal Folders&quot; to disable autoarchiving of the personal folders file (.pst), the following are disabled if the   registry key is set to 1:
 * Autoarchiving of PST files.
 * Creation of new PST files from the File menu.

However, the steps do not disable the following:
 * Creating a new PST file by modifying or creating a new e-mail account.
 * Opening a PST file.

After you install Microsoft Office XP and apply the hotfix from article 323244 or any hotfix that inherits article 323244, it also disables creation of new PSTs from the following locations:
 * Creating a new PST file by modifying or creating a new e-mail account.
 * Creation of new PST files from the File menu.

If you used the   registry key to disable AutoArchiving, the PST behavior has changed.



CAUSE
This problem occurs after you upgrade to Office XP and then apply the hotfix in article 323244 or any hotfix that inherits article 323244. The hotfix for article 323244 changed the behavior of how the   key would work because it disables creation of PSTs.



Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:   Date         Time      Size       File name ---  01-OCT-2002  15:44:08  2,266,020  Outlook.msp 01-OCT-2002 16:33:07  4,142,080  Outlook_admin.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time      Version      Size       File name ---  08-Aug-2002  20:22:19  10.0.4406.0    137,800  Impmail.dll 08-Aug-2002 20:22:29  10.0.4406.0    121,416  Outlph.dll 16-Aug-2002 14:05:14  10.0.4413.0    346,696  Exsec32.dll 12-Sep-2002 20:52:33  10.0.4510.0    539,208  Outlcm.dll 12-Sep-2002 20:52:39  10.0.4510.0     92,744  Outlmime.dll 12-Sep-2002 20:52:41  10.0.4510.0     47,688  Outlook.exe 19-Sep-2002 14:23:05  10.0.4517.0    105,032  Envelope.dll 27-Sep-2002 17:47:30  10.0.4524.0  6,314,568  Outllib.dll

After you apply this hotfix, you can disable all PST file functions including Auto Archive: Follow these steps, and then quit Registry Editor:  Click Start, click Run, type regedit, and then click OK. Locate and then click the following key in the registry:

 

 On the Edit menu, click Modify. Type 1, and then press ENTER.</ol>

However, after you complete these steps, you cannot create PST files. To only disable the AutoArchive feature of Outlook: Follow these steps, and then quit Registry Editor: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following key in the registry:

 

</li> On the Edit menu, point to New, and then click DWORD value.</li> Type DoAging, and then press ENTER.</li> On the Edit menu, click Modify.</li> Type 0, and then click OK.</li></ol>

After you create the   registry key and set its value to 0, the following Autoarchive features are disabled:
 * Automatic AutoArchiving after a set number of days.
 * The AutoArchive choice under Mailbox Cleanup.
 * The Autoarchive tab for theFolder Properties that are available for each folder in your mailbox.

By setting the   registry key value to 1, these features are enabled. To enable these features: Follow these steps, and then quit Registry Editor: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following key in the registry:

 

</li> On the Edit menu, click Modify.</li> Type 1, and then press ENTER.</li></ol>

This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Additional query words: kb2HR1

Keywords: kbbug kbfix kbqfe kbenv kbofficexppresp3fix kbhotfixserver KB329294

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