Microsoft KB Archive/843199

= You may receive an &quot;E_ACCESSDENIED&quot; error message when you click the scroll bar in an Internet Explorer 6 Service Pack 1 window =

Article ID: 843199

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0 Service Pack 1

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you click the scroll bar in a Microsoft Internet Explorer 6 Service Pack 1 (SP1) window, you may receive the following error message:

You do not have sufficient permission to perform this operation on this object. [Microsoft Internet Explorer - [E_ACCESSDENIED(80070005)]]

Note This problem only occurs with Internet Explorer 6 SP1. This problem does not occur with the original release version of Internet Explorer 6.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

Registry information
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Modify the registry as follows after you apply the hotfix:  Click Start, click Run, type regedit, and then click OK. Locate the following registry key:

 Right-click the registry key that you located in step 2, click New, and then click Key. Type FeatureControl for the name of the new subkey, and then press ENTER. Right-click the FeatureControl subkey, click New, and then click Key. Type MOUSEDOWN_ACCESSDENIED_KB843199 for the name of the new subkey, and then press ENTER. Right-click the subkey that you created in step 6, click New, and then click DWORD Value.</li> Type iexplore.exe, and then press ENTER.</li> Right-click iexplore.exe, and then click Modify.</li> In the Value data box, type 00000001, and then click OK.</li> Click File, and then click Exit to quit Registry Editor.</li></ol>

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version            Size    File name --  14-Jun-2004  16:31  6.0.2800.1444   2,691,584  Mshtml.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Windows XP Service Pack Service Pack 2.

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbwinxppresp2fix kberrmsg kbie600sp2fix kbie600presp2fix kbfix kbbug KB843199

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