Microsoft KB Archive/137191

Err Msg When Changing Guide: Actor File Is Not Valid

PSS ID Number: Q137191 Article last modified on 01-17-1996

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kbusage kberrmsg

= SYMPTOMS =

In Microsoft Bob, if you attempt to change your personal guide, you may receive the following error message:

Actor File Is Not Valid.

NOTE: This error message may not appear immediately after you select the Your Personal Guide squishy. You are most likely to receive this error message after you select the Next button when you are trying to display a guide that has a corrupted file.

= CAUSE =

You receive this error message if one or more of the files in the Actors folder are damaged or corrupted.

= MORE INFORMATION =

To resolve this issue, you must remove the Actors folder and then reinstall Microsoft Bob. To do this, use either of the following sets of instructions, depending on which operating system you are using.

If you are running Windows 95

 * 1) Click the Start button, point to Find, and then click Files Or Folders.
 * 2) On the Name & Locations tab, type Actors, and then click Find Now.
 * 3) Under Name, click the Actors folder. Then, on the File menu, click Delete.
 * 4) In the Confirm Folder Delete dialog box, click Yes.
 * 5) Reinstall Microsoft Bob by following the instructions on the original Setup disks or compact discs.

If you are running Windows 3.x

 * 1) Open File Manager.
 * 2) Click the Msbob folder.
 * 3) Click the Actors folder.
 * 4) On the File menu, click Delete.
 * 5) Reinstall Microsoft Bob by following the instructions on the original Setup disks or compact discs.

KBCategory: kbusage kberrmsg KBSubcategory: B_Shell

= Additional reference words: 1.00 kids w_bob invalid guide =

Keywords : b_shell Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.