Microsoft KB Archive/927842

= You cannot connect to a shared printer when you enable the protected mode in Internet Explorer 7 on a Windows Vista-based Computer =

Article ID: 927842

Article Last Modified on 10/27/2007

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APPLIES TO

 Windows Internet Explorer 7, when used with:  Windows Vista Ultimate

 Windows Vista Ultimate 64-bit edition

 Windows Vista Business

 Windows Vista Business 64-bit edition</li></ul>

 Windows Vista Enterprise</li></ul>

 Windows Vista Enterprise 64-bit edition</li></ul>

 Windows Vista Home Basic</li></ul>

 Windows Vista Home Basic 64-bit edition</li></ul>

 Windows Vista Home Premium</li></ul>

 Windows Vista Home Premium 64-bit edition</li></ul>

 Windows Vista Starter</li></ul> </li></ul>

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<div class="symptoms_section">

SYMPTOMS
When you enable the protected mode in Windows Internet Explorer 7 on a Windows Vista-based computer, you cannot connect to a shared printer by using Internet Explorer 7.

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CAUSE
This behavior occurs because some registry subkeys are restricted when you enable protected mode in Internet Explorer 7. The registry subkeys make sure that you can connect to a shared printer by using Internet Explorer 7.

Note By default, protected mode is enabled in Internet Explorer 7.

<div class="workaround_section">

WORKAROUND
To work around this behavior, use one of the following methods:
 * Disable protected mode in Internet Explorer 7.
 * Connect to a shared printer by using the Add Printer Wizard.

<div class="moreinformation_section">

Steps to reproduce this behavior

 * 1) Start Internet Explorer 7, and then type http:// / in the Address bar.
 * 2) Select a printer, and then click Connect under Printer Actions.

In this case, you cannot connect to a shared printer.

Keywords: kbtshoot kbprb kbexpertiseadvanced KB927842

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