Microsoft KB Archive/272525

= Phone Book Administrator Reports &quot;No Changes Have Been Made to Service Pop Information&quot; =

PSS ID Number: 272525

Article Last Modified on 11/18/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional

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This article was previously published under Q272525



SYMPTOMS
When you save phone book entries in Phone Book Administrator (PBA) you may receive the following error message

No changes have been made to service pop information.

under the following conditions:
 * You have not made any changes to the phone book entry since you saved the last revision.
 * The phone book entry database file is corrupted.



CAUSE
The phone book database file can become corrupted when you modify phone book entries outside of PBA.



RESOLUTION
To resolve this behavior, follow these steps:  Modify the phone book entry, and then attempt to save the changes. If step 1 does not resolve the issue, follow these steps:  Open the phone book database file in Microsoft Access. Open the delta table, and then sort the records in descending order based on the DeltaNum column. The entry in the first row is typically the corrupted entry when you sort them in descending order. Delete this row, and then attempt to save the changes to the phone book entries in the PBA. 

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb KB272525

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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