Microsoft KB Archive/902933

= In Windows XP, extended features for a Novell iPrint printer are still unavailable after you apply the hotfix that is described in Knowledge Base article 884897 =

Article ID: 902933

Article Last Modified on 7/27/2005

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Tablet PC Edition

-





SYMPTOMS
After you apply the hotfix that is described in Microsoft Knowledge Base article 884897, extended features are still not available in the Print Preferences dialog box for a Novell iPrint printer. For more information about this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

884897 Print features, such as the watermarks feature, the n-up printing feature, and the collate feature, do not work if you print to a Novell, to an IPP, or to another partial print provider in Windows 2000, Windows XP, or Windows Server 2003



CAUSE
This issue occurs if an early version of the Novell iPrint client was used to create the printer on a Windows XP-based computer.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Apply the hotfix that is described in Knowledge Base article 884897 if you have not already done this.
 * 2) Install Novell iPrint Client 4.05.
 * 3) Remove and then reinstall the printer on the Windows XP-based computer.



MORE INFORMATION
For more information about how to download the latest iPrint client, visit the following Novell Web site:

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbtshoot kbprb kb3rdparty KB902933

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.