Microsoft KB Archive/275714

= XADM: Information Store Stops Unexpectedly with Multipart or Mixed Message and Null Boundary String =

Article ID: 275714

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q275714





SYMPTOMS
When you attempt to convert an Internet mail message to native information store format, the information store may stop responding (crash) unexpectedly. The stack trace is similar to the following:

MSVCRT!_old_sbh_alloc_block_from_page+0x4d STORE!CmnContent::hrAddParm+0xa4 STORE!CmcvtrHdrParm::hrAddParm+0x5e STORE!CmcvtrHdrParm::hrExtract+0x2e5 STORE!CINETextr::hrExtract+0x1ee STORE!CConvertStream::Write+0x115 STORE!CSTREAM::HrWrite+0xc5 STORE!EcWriteStreamOp+0x125 STORE!EcWriteStream+0xc2 STORE!EcRpc+0x1e46 STORE!EcDoRpc+0xdd RPCRT4!??0THREAD@@QAE@PAJ@Z+0x6e RPCRT4!NdrDcomAsyncStubCall+0x116 RPCRT4!?TransportProtocolArray@@3PADA+0x53 RPCRT4!SimpleTypeAlignment+0xb4 RPCRT4!UnmarshallRoutinesTable+0xdc RPCRT4!MarshallRoutinesTable+0xce RPCRT4!?ReferenceAssociation@LRPC_ADDRESS@@AAEPAVLRPC_SASSOCIATION@@K@Z+0x39 RPCRT4!NdrConformantArrayUnmarshall+0xb RPCRT4!NdrConformantArrayUnmarshall+0x55 RPCRT4!?AssociationRequested@OSF_SCONNECTION@@QAEHPAUrpcconn_bind@@I@Z+0x515 RPCRT4!?AssociationRequested@OSF_SCONNECTION@@QAEHPAUrpcconn_bind@@I@Z+0x30e RPCRT4!?UnicodeToAnsiString@@YGPAEPAGPAJ@Z+0x6a KERNEL32!ReadConsoleOutputInternal+0x41



CAUSE
This issue can occur because a header attribute is improperly parsed.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

NOTE: When you start this version of the information store, the information store databases are automatically upgraded to a new format. After the databases have been upgraded, you can restore an earlier version of the Store.exe file on the server, but only if it is version 5.5.2652.68 or later. If you restore a Store.exe file earlier than version 5.5.2652.68 after the database has been upgraded, you are no longer able to start the information store. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

244976 XADM: Event ID 1197 and 1005 When Starting the Information Store

The following files are available for download from the Microsoft Download Center:

Intel:

Download Q248838engi.exe now

Alpha:

Download Q248838enga.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.



MORE INFORMATION
For related information on this issue, please visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/bulletin/MS00-082.mspx

For additional security-related information about Microsoft products, please visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/

Additional query words: imail crash denial of service DoS patch available for &quot;Malformed MIME Header&quot; Vulnerability

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical KB275714

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