Microsoft KB Archive/934332

= Message when you connect a Casio digital camera to the USB port on a Windows Vista-based computer: &quot;Please insert a disk into Removable Disk (E:)&quot; =

Article ID: 934332

Article Last Modified on 5/11/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Business N 64-bit Edition
 * Windows Vista Home Basic N 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you connect a Casio digital camera to the USB port on a Windows Vista-based computer, you receive a message that resembles the following:

Please insert a disk into Removable Disk (E:).

Additionally, you cannot access the photo data.

You experience this problem when you use one of the following Casio digital camera models:
 * CASIO Exilim Card EX-S3
 * CASIO Exilim Zoom EX-Z3
 * CASIO QV-R40



CAUSE
This problem occurs because Windows Vista does not recognize the Secure Digital (SD) card of the digital camera.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, configure Windows Vista to recognize the SD card of the digital camera. To do this, follow these steps:  Click the Safely Remove Hardware icon in the notification area of the computer, and then click Safely remove .

Note In this step, the  placeholder represents the name of the digital camera. Unplug the digital camera from the USB port of the computer. Open Registry Editor. To do this, click Start, type regedit in the Start Search box, and then click regedit in the Programs list.

If you are prompted for an administrator password or for confirmation, type the password, or click Continue. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control

 On the Edit menu, point to New, and then click Key. Type USBSTOR, and then press ENTER.</li> Right-click the USBSTOR key, point to New, click Key, type 07CF1001, and then press ENTER.</li> On the Edit menu, point to New, and then click DWORD (32-bit) Value.</li> Type DeviceHackFlags, and then press ENTER.</li> On the Edit menu, click Modify, type 10 in the Value data box, and then click OK.</li> Exit Registry Editor.</li> Plug the digital camera in the USB port of the computer.</li></ol>

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbbug kbexpertiseinter kbtshoot KB934332

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