Microsoft KB Archive/917034

= The Logon dialog box does not include a box where you can type the domain name if you enable Secure Password Authentication in Outlook 2007 =

Article ID: 917034

Article Last Modified on 4/25/2007

-

APPLIES TO


 * Microsoft Office Outlook 2007

-





SYMPTOMS
Consider the following scenario. In Microsoft Office Outlook 2007, you create an e-mail account that uses an Internet Message Access Protocol (IMAP) server. When you start Outlook 2007 after you create the e-mail account, you are prompted to type the user name and the password of your IMAP account in the User Name and Password boxes of the Logon dialog box. However, you notice that the Logon dialog box does not include a box where you can type the domain name.



CAUSE
This behavior occurs if the following conditions are true when you create the e-mail account:
 * You do not type a password in the Password box.
 * You click to select the Require logon using Secure Password Authentication check box to configure the e-mail account to log on to the server by using Secure Password Authentication (SPA).

When you specify your credentials in the Logon dialog box, you can specify both the domain name and your user name in the User Name box. By design, Outlook 2007 works in this manner.



RESOLUTION
Type the domain name and your user name in the User Name box. Use one of the following formats, where  is the domain name and   is your user name:
 * @ .com
 * @ .com



MORE INFORMATION
For more information about e-mail accounts in Outlook 2007, see Outlook 2007 Help. To do this, click Microsoft Office Outlook Help on the Help menu, type add or remove an e-mail account, and then click Search to view the topics that are returned.

Additional query words: OL2007 Outlook2007 ntlm

Keywords: kbaccounts kbexpertisebeginner kbtshoot kbprb KB917034

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.