Microsoft KB Archive/160944

= Page Fault or GPF in module Wstream.dll =

Article ID: 160944

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive Goosebumps Escape from Horrorland
 * Microsoft DreamWorks Interactive The Neverhood
 * Microsoft Close Combat
 * Microsoft Flight Simulator 95
 * Microsoft Return of Arcade
 * Microsoft Golf 3.0
 * Microsoft Expedia Streets 98
 * Microsoft Expedia Trip Planner 98
 * Microsoft Automap Trip Planner 5.0
 * Microsoft Automap Streets Plus 5.0 Deluxe Edition
 * Microsoft ActiMates Arthur's Brainteasers
 * Microsoft Greetings 2000 Standard Edition

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This article was previously published under Q160944



SYMPTOMS
When you try to start one of the programs listed at the top of this article, you may receive one of the following error messages:


 * Ddhelp.exe caused a page fault in module Wstream.dll at 001


 * Error in Microsoft.



RESOLUTION
Close the program that is using the Wstream.dll file. To get full sound, start your DreamWorks program and then restart the TeleCommander software.

TeleCommander is a driver currently identified as using Wstream.dll. A true Diamond TeleCommander card can be disabled by remarking out the Tcinit line in the autoexec.bat file. The Diamond sound card uses TeleCommander as 3D audio software.

A Digital TeleCommander uses hardware jumper settings and the customer will need to contact Digital for assistance.

NOTE: The generic OPTi930 drivers solve this error for the Telecommander sound cards. You can download these files from the following World Wide Web address: http:ftp.opti.com/pub/chipsets/sound/82c930

For Windows 95, use the file:   930w95.exe. NOTE: These are generic drivers not supported by Diamond, Digital or Microsoft.

For more information about how to perform these tasks in Windows, see your Windows printed documentation, online Help, or the Microsoft Knowledge Base on the World Wide Web.



MORE INFORMATION
The TeleCommander does not show up in Device Manager. It can be located in the Multimedia section in the Control Panel (on the Advanced tab) If you disable the application from there you will disable sound and get an error initializing DirectSound.

The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: dreamworks goosebumps dwi error page fault neverhood dream works

Keywords: kb3rdparty kberrmsg kbfaq kbprb kbtshoot KB160944

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