Microsoft KB Archive/873425

= You cannot open or make a change to a Visio 2003 drawing that is located on a Web server that is running third-party portal software =

Article ID: 873425

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

-





SYMPTOMS
You cannot open or make a change to a Microsoft Office Visio 2003 drawing that is located on a Web server that is running third-party portal software. For example, when you try to open a Visio 2003 drawing that is located on a Plumtree portal, a blank Web page appears in your browser.



CAUSE
This problem occurs when Visio 2003 incorrectly encodes certain parts of the URL.



How to obtain the hotfix
This issue is fixed in the Visio 2003 Hotfix Package that is dated October 21, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

884592 Description of the Visio 2003 post-Service Pack 1 hotfix package: October 21, 2004



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: fix portal GETKB

Keywords: kbfix kbqfe kbopenfile kbvisio2003presp2fix kbhotfixserver KB873425

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.