Microsoft KB Archive/222268

= OL2000: Unopened HTML-Format Message May Not Print =

Article ID: 222268

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222268



SYMPTOMS
If you select a Hypertext Markup Language (HTML) format message in your Inbox and print the message before you open it, the printer dialog box is displayed, but the message may not print. This behavior may be very erratic.



RESOLUTION
For consistent printing of HTML-format messages, open the message and print it.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
A HTML-format message may print successfully before you open it on the first attempt and not print on subsequent attempts, or the message may not print on the first attempt and print on subsequent attempts.

To open the HTML-format message and print from within the message:
 * 1) Double-click the message to open it.
 * 2) On the File menu, click Print, and then click OK.

Additional query words: OL2K

Keywords: kbbug kbpending KB222268

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