Microsoft KB Archive/229392

= WD2000: Custom Templates and Wizards Deleted When Word 2000 Installed =

Article ID: 229392

Article Last Modified on 5/13/2002

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q229392



SYMPTOMS
When you install Microsoft Word 2000, templates that you previously modified may be overwritten with the templates that are included with Word 2000.

The following is a list of the Word 2000 templates:

 Brochure.dot Contemporary Fax.dot Contemporary Letter.dot Contemporary Memo.dot Contemporary Report.dot Contemporary Resume.dot Directory.dot Elegant Fax.dot Elegant Letter.dot Elegant Memo.dot Elegant Report.dot Elegant Resume.dot Manual.dot Professional Fax.dot Professional letter.dot Professional Memo.dot Professional Report.dot Professional Resume.dot Thesis.dot Agenda Wizard.wiz Batch Conversion Wizard.wiz Calendar Wizard.wiz Envelope Wizard.wiz Fax Wizard.wiz Letter Wizard.wiz Mailing Label Wizard.wiz Memo Wizard.wiz Pleading Wizard.wiz Resume Wizard.wiz



CAUSE
This behavior occurs when your modified template or wizard has a modified date that is older than the template or wizard that is included with Word 2000, and Word 2000 templates and wizards are set to be installed on first use.

NOTE: When you run Setup, you can use the Installed on First Use option to select which Word 2000 features you want to be installed when you use the feature for the first time.



WORKAROUND
To work around this behavior, modify the file so that its modified date is later than 3/10/99. To do this, you can open the file and then save the file without making any changes. The modified date will be changed to the date when you save the file.

NOTE: This workaround is only valid before Word is run for the first time.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: OFF2000 vba

Keywords: kbbug kbnofix KB229392

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