Microsoft KB Archive/257584

= OL98: Procedure Entry Point Error When You Attempt to Send or Receive E-mail =

Article ID: 257584

Article Last Modified on 8/15/2005

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q257584



SYMPTOMS
When you click Send/Receive in Outlook, you may receive the following error message:

The procedure entry point ??0CbyteStream@@QAE@XZ could not be loaded in the dynamic link library Msoert.dll.



CAUSE
You have removed Outlook Express.



RESOLUTION
Remove and then reinstall Outlook:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double click Add/Remove Programs.
 * 3) Click Microsoft Outlook 98, and then click Add/Remove.
 * 4) Click Remove Outlook, and then restart your computer.
 * 5) Use your original installation source to reinstall Outlook.

NOTE: If you originally ran the Outlook 98 Setup from the World Wide Web download, you may need to contact Microsoft Product Support Services for help. This download is no longer available.

Additional query words: 98

Keywords: kbprb KB257584

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