Microsoft KB Archive/173493

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Loss of Performance or Functionality in Microsoft Exchange

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Q173493

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
You may experience loss of performance or functionality in Microsoft Exchange. These symptoms may occur because of file damage or after you install a new program.

Note that in this article the term "Microsoft Exchange" applies to both Microsoft Exchange and Microsoft Windows Messaging.

CAUSE
This behavior can occur if a Microsoft Exchange file has been replaced or damaged.

MORE INFORMATION
Move all .pst and .pab files into another folder then uninstall Microsoft Exchange. To uninstall Microsoft Exchange, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click the Windows Setup tab.
 * 4) Click the Microsoft Exchange check box to clear it.
 * 5) Click OK.
 * 6) Reinstall Microsoft Exchange. To reinstall Microsoft Exchange, repeat the above steps, but select the Microsoft Exchange check box in step 4.

If you still experience a loss of performance or functionality, follow these steps:

 Uninstall Microsoft Exchange using the above steps. Double-click the My Computer icon on the desktop. Double-click drive C. Double-click the Program Files folder. Double-click the Microsoft Exchange folder. On the Edit menu, click Select All. On the File menu, click Delete. If there is a Windows Messaging folder, repeat steps 1-7, but double- click the Windows Messaging folder in step 5.</li> Reinstall Microsoft Exchange, creating new .PST and .PAB files. To reinstall Microsoft Exchange, follow these steps:

<ol style="list-style-type: lower-alpha;"> Click Start, point to Settings, and then click Control Panel.</li> Double-click Add/Remove Programs.</li> Click the Windows Setup tab.</li> Click the Microsoft Exchange check box to select it.</li> Click OK.</li></ol> </li> Test for functionality and performance. If it is acceptable, create a new profile with the original .pst and .pab files.</li></ol>

Keywords : win95

Issue type :

Technology : kbWin95search kbWin95