Microsoft KB Archive/170337

= XADM: User Manager Can Cause File in Use Errors When Installing or Upgrading Exchange =

Article ID: 170337

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q170337



SYMPTOMS
When you install or upgrade Microsoft Exchange Server, you may receive a message that says Exchange cannot continue because a DLL is in use.



WORKAROUND
To work around this problem, do one of the following:

Exit the User Manager for Domains program. If the problem still persists, check the task list and remove the Usrmgr.exe task.

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In Windows NT 4.0, open the Task Manager by using the CTRL-ALT-Delete key combination or right-click on the taskbar. Go to the Processes page of the Windows NT Task Manager and select the processes you want to end. Then click the End Process button.

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In Windows NT 3.51, use the Pviewer.exe program in the Windows NT Resource Kit to kill running processes.

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Try rerunning the Exchange installation program.

Note: There may be several User Manager processes left dormant depending on how many times you have opened and closed User Manager while your server is having these symptoms.

Keywords: kbprb KB170337

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