Microsoft KB Archive/942173

= Error message when you try to move or resize a window on a computer that has Windows Internet Explorer 7 installed: &quot;An error has occurred in the script on this page&quot; =

Article ID: 942173

Article Last Modified on 11/15/2007

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APPLIES TO


 * Windows Internet Explorer 7 for Windows XP
 * Windows Internet Explorer 7 for Windows Server 2003
 * Windows Internet Explorer 7 for Windows Server 2003 IA64
 * Windows Internet Explorer 7 in Windows Vista

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows XP and Windows Vista



SYMPTOMS
On a computer that has Windows Internet Explorer 7 installed, you try to use a drag operation to move or resize an Internet Explorer window or the window of another application. However, you receive the following error message:

An error has occurred in the script on this page

Line:

Char:

Error: Access is denied.

Code: 0

URL:

This problem occurs if a script in the window runs the windows.resizeTo method or the windows.moveTo method when you try to move or resize the window.



CAUSE
This issue occurs because of a design change. This design change helps enhance security on the computer by blocking any move or resize functions.

Windows uses a script to block these functions when the mouse button is down. If the mouse button is down, Windows considers the operation to be a drag operation. Windows blocks any move or resize functions. This behavior helps prevent an attacker from transferring malicious files to the computer.



RESOLUTION
A hotfix is available to resolve this problem. After you apply the hotfix, you must add the FEATURE_MOVERESIZE_ACCESSDENIED_KB942173 registry entry. Then, apply this registry entry to the application. When you do this, the application is not restricted by the security-related design change.

Windows Vista
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Internet Explorer 7 installed.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable the hotfix for the application, follow these steps:  Click Start, type regedit in the Start Search box, and then press ENTER. Locate and then click the following registry subkey:

 

 On the Edit menu, point to New, and then click Key. Type FEATURE_MOVERESIZE_ACCESSDENIED_KB942173, and then press ENTER. Right-click FEATURE_MOVERESIZE_ACCESSDENIED_KB942173, point to New, and then click DWORD Value. Type, and then press ENTER.

Note  represents the process name of the application. For example, if you want to move or resize the window of an HTML Application, type mshta.exe .</li> Right-click the   DWORD value, and then click Modify.</li> In the Value data box, type 0, and then click OK.</li> Exit Registry Editor.</li></ol>

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Internet Explorer 7 and Windows Server 2003 Service Pack 2 (SP2) installed.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable the hotfix for the application, follow these steps: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following registry subkey:

 

</li> On the Edit menu, point to New, and then click Key.</li> Type FEATURE_MOVERESIZE_ACCESSDENIED_KB942173, and then press ENTER.</li> Right-click FEATURE_MOVERESIZE_ACCESSDENIED_KB942173, point to New, and then click DWORD Value.</li> Type, and then press ENTER.

Note  represents the process name of the application. For example, if you want to move or resize the window of an HTML Application, type mshta.exe .</li> Right-click the   DWORD value, and then click Modify.</li> In the Value data box, type 0, and then click OK.</li> Exit Registry Editor.</li></ol>

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Internet Explorer 7 and Windows XP Service Pack 2 (SP2) installed.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable the hotfix for the application, follow these steps: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following registry subkey:

 

</li> On the Edit menu, point to New, and then click Key.</li> Type FEATURE_MOVERESIZE_ACCESSDENIED_KB942173, and then press ENTER.</li> <li>Right-click FEATURE_MOVERESIZE_ACCESSDENIED_KB942173, point to New, and then click DWORD Value.</li> <li>Type, and then press ENTER.

Note  represents the process name of the application. For example, if you want to move or resize the window of an HTML Application, type mshta.exe .</li> <li>Right-click the   DWORD value, and then click Modify.</li> <li>In the Value data box, type 0, and then click OK.</li> <li>Exit Registry Editor.</li></ol>

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP with SP2, x86-based versions
<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information about the moveTo method, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms536626.aspx

For more information about the resizeTo method, visit the following MSDN Web site:

http://msdn2.microsoft.com/en-us/library/ms536723.aspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

904947 You may receive an &quot;Access Denied&quot; message when you try to move or resize a window on a Windows Server 2003 S-based or Windows XP S-based computer

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbpubtypekc kbexpertisebeginner kbhotfixserver KB942173

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