Microsoft KB Archive/165637

= PUB: HP 850/870 Driver Settings Not Shown Correctly in Publisher =

Article ID: 165637

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Publisher 3.0 Standard Edition

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This article was previously published under Q165637



SYMPTOMS
When you change the default settings of the Hewlett-Packard (HP) DeskJet 855c or 870c printer drivers in the Printers folder, the settings may not appear correctly in Publisher. The following settings do not appear correctly in Publisher:   Tab/Setting               How displayed by Publisher

Paper Tab Paper Size            always indicates Letter (8.5 x 11) Orientation           always shows Portrait Copies                always shows 1 Ordered Printing      always unchecked

Setup Tab ICM                   always unchecked



WORKAROUND
These settings do appear correctly if the HP DeskJet 850c or 870c driver is your default printer driver when you open Publisher.
 * 1) Click the Start button, point to Settings, and then click Printers.
 * 2) Right-click the HP DeskJet 850c or 870c printer icon.
 * 3) Click Set As Default on the menu that appears.

If the HP DeskJet 850c or 870c is not your default printer driver, change the printer settings from within Publisher.
 * 1) On the File menu, click Print Setup.
 * 2) In the Print Setup dialog box, select the HP DeskJet 850c or 870c driver from the Name list.
 * 3) Click Properties.
 * 4) Change the settings as appropriate, and then click OK.



STATUS
Microsoft is researching this problem and will post new information here as it becomes available.



MORE INFORMATION
The Hewlett-Packard DeskJet 855 and DeskJet 870 printer drivers are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: driver hp dj settings mspub pub95 pub97 pub4 pub3 3.0 4.0

Keywords: kbprint kbprb KB165637

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