Microsoft KB Archive/169918

= XCON:Event 2152 May Occur During Message Transfer Agent Startup =

Article ID: 169918

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q169918





SYMPTOMS
When starting the Microsoft Exchange Server Message Transfer Agent (MTA), the following error message may be displayed:

Could not start the Microsoft Exchange Message Transfer

Agent service on \\servername. Error 2140: An internal

Windows NT error occurred.

Also, the following event may be logged in the Application Event Log:   Event ID: 2152 Source: MSExchangeMTA Category: Field Engineering A fatal database error occurred, the database recovery operation was not successful and manual correction will be required. Details can be found in the file: D:\EXCHSRVR\mtadata\.\MTACHECK.OUT\MTACHECK.LOG. Please contact Microsoft Product Support Services. [DB Server MAIN BASE 1 0] (16)



CAUSE
The MTA is attempting to perform an online MTACHECK during startup, and an existing Mtacheck.log file located in the \Exchsrvr\Mtadata\Mtacheck.out directory may be corrupt. Additionally, the MTA may fail to start if the Mtacheck.log file is marked as read-only. This flag should never be set by the MTA itself.



RESOLUTION
Either move or delete the Mtacheck.log file from the specified directory or remove the read-only attribute of the file.



STATUS
Microsoft has confirmed this to be a problem with Microsoft Exchange Server version 5.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbpending KB169918

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