Microsoft KB Archive/220952

= XWEB: "There Were Problems Sending The Item" Saving Contact in Outlook Web Access =

Article ID: 220952

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q220952



SYMPTOMS
When you use the Outlook Web Access (OWA) client to access your Contact folder and attempt to save a new contact, the following error message may occur:

There were problems sending the item. Your server may have been temporarily unavailable or you may not have permissions to send or change the item. Try again or cancel.



CAUSE
Selecting the Use Microsoft Schedule Plus as my Primary Calendar option will cause this behavior to occur.



WORKAROUND
Access the Contacts folder using a standard Outlook client, or use the Outlook Calendar rather than Schedule+ as your primary calendar.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB220952

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