Microsoft KB Archive/264071

= A blank page is printed when you save a drawing in Visio 2000 =

Article ID: 264071

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Technical Edition

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This article was previously published under Q264071



SYMPTOMS
If your default printer is an HP 8000, a blank page is printed every time that you save a drawing.



RESOLUTION
To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 Overview of the Visio 2000 Service Release 1 (SR-1) Update



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.



Steps to Reproduce the Behavior

 * 1) Install an HP 8000 printer, and then set it as your default printer.
 * 2) On the File menu in Visio 2000, click Save or Save As.

Note that the printer prints a blank page.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: SR1 printing printed

Keywords: kbprinters kbtshoot KB264071

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