Microsoft KB Archive/918334

= You receive an error message when you run a Win32 program that makes CreateFile function calls from a Windows XP-based client computer to a server =

Article ID: 918334

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Service Pack 1
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
Consider the following scenario. You run a Win32 program that uses the Server Message Block (SMB) protocol to make function calls from a Microsoft Windows XP-based client computer to a server. The program uses the CreateFile function to open a file on the server. In this scenario, when the program tries to open the same file again, you may receive the following error message on the client computer:

System error 32. The process cannot access the file because it is being used by another process.

A Network Monitor trace shows the following error message:

System Error, Code= (67) STATUS_SHARING_VIOLATION



CAUSE
This problem occurs when the Windows redirector uses dynamic reauthentication for the Kerberos protocol. If the Kerberos session ticket expires and is automatically renewed after the first call to the CreateFile function, the redirector does not send a command to the server to close the file. Because the file remains open on the server, you receive the error message that is mentioned in the &quot;Symptoms&quot; section.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must be running Windows XP Service Pack 1 or Windows XP Service Pack 2 to apply this hotfix.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP Service Pack 2


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB918334

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