Microsoft KB Archive/833034

= A hyperlink that is in a received e-mail message may not be valid if it is opened by a user who does not use Word 2002 as their e-mail editor =

Article ID: 833034

Article Last Modified on 3/3/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
If you create a hyperlink in an e-mail message with Microsoft Word 2002 as your e-mail editor, the hyperlink will not be a valid hyperlink if the e-mail message is opened by a user who does not use Word 2002 as their e-mail editor.



CAUSE
This problem may occur if both of the following two conditions are true:
 * You use Word 2002 as your e-mail editor when you create the e-mail message.
 * You insert a hyperlink to a file that is located on a mapped drive. When you insert the hyperlink, the Universal Naming Convention (UNC) path (\\ \ ) is not used.



How to obtain the hotfix
This issue is fixed in the Word 2002 post-Service Pack 3 Hotfix Package May 5, 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

830807 Word 2002 post-Service Pack 3 hotfix package: May 5, 2004

After you install this hotfix, follow the steps that are listed in the &quot;More Information&quot; section of this article to set the WordRTFOutPathPref registry key and to activate the hotfix.



MORE INFORMATION
To this hotfix, follow these steps:  Quit Word. Click Start, click Run, type regedit, and then click OK. Locate and then click to select the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Word\Options

 After you select the key that is specified in step 3, point to New on the Edit menu, and then click DWORD Value. Type WordRTFOutPathPref, and then press ENTER. Right-click WordRTFOutPathPref, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> On the File menu, click Exit to quit Registry Editor.</li></ol>

Additional query words: universal naming convention unc wd2002

Keywords: kbbug kbfix kbqfe kbofficexppostsp3fix KB833034

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