Microsoft KB Archive/273005

= &quot;Stop 0x0000000a&quot; in Ntoskrnl.exe =

PSS ID Number: 273005

Article Last Modified on 5/13/2003

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The information in this article applies to:


 * Microsoft Windows NT Workstation 4.0
 * Microsoft Windows NT Workstation 4.0 SP1
 * Microsoft Windows NT Workstation 4.0 SP2
 * Microsoft Windows NT Workstation 4.0 SP3
 * Microsoft Windows NT Workstation 4.0 SP4
 * Microsoft Windows NT Workstation 4.0 SP5
 * Microsoft Windows NT Workstation 4.0 SP6
 * Microsoft Windows NT Server 4.0
 * Microsoft Windows NT Server 4.0 SP1
 * Microsoft Windows NT Server 4.0 SP2
 * Microsoft Windows NT Server 4.0 SP3
 * Microsoft Windows NT Server 4.0 SP4
 * Microsoft Windows NT Server 4.0 SP5
 * Microsoft Windows NT Server 4.0 SP6

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This article was previously published under Q273005



SYMPTOMS
You may receive the following error message on a blue screen:

STOP 0x0000000a (0xc0007000, 0x00000002, 0x00000000, 0x8012a5a1)

ntoskrnl.exe



CAUSE
The Windows NT 4.0 Netbt.sys system file is attempting to free a null pointer, which results in the error message.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date       Time   Size     File name  Platform -- 09/29/2000  17:05  124,688  Netbt.sys  Intel



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbQFE KB273005

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTS400sp1 kbWinNTS400sp2 kbWinNTS400sp3 kbWinNTS400sp4 kbWinNTS400sp5 kbWinNTS400sp6 kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTW400sp1 kbWinNTW400sp2 kbWinNTW400sp3 kbWinNTW400sp4 kbWinNTW400sp5 kbWinNTW400sp6 kbWinNTWsearch

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