Microsoft KB Archive/831415

= The win32_QuickFixEngineering class does not list the installed hotfixes that are prefixed with &quot;KB&quot; =

Article ID: 831415

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows Management Instrumentation 1.5, when used with:
 * Microsoft Windows NT 4.0

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SYMPTOMS
When you use the win32_QuickFixEngineering class to list your installed hotfixes, newer hotfixes (that are prefixed with 'KB' instead of with 'Q') are not listed correctly.



CAUSE
This problem occurs because the hotfix file name prefix begins with KB instead of with Q. For example, in the following output, KB824146 is listed incorrectly, but Q147222 is correct: Win32_QuickFixEngineering.HotfixID=&quot;File 1&quot;,ServicePackInEffect=&quot;KB824146&quot;

Win32_QuickFixEngineering.HotfixID=&quot;Q147222&quot;,ServicePackInEffect=&quot;&quot; Note Microsoft Windows Management Instrumentation 1.5 does not support ServicePackInEffect.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows NT 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name --  14-Nov-2003  21:37  1.50.1085.117  1,060,965  Cimwin32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: KB831415

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