Microsoft KB Archive/27681

Works: ImageWriter Rolls Backward b/w Labels in Print Merge

PSS ID Number: Q27681 Article last modified on 06-10-1996

1.00

MACINTOSH

Summary:

When printing mailing labels on the ImageWriter, the printer rolls forward and back after each label. This sometimes causes the labels to jam.

Microsoft has confirmed this to be a problem in Microsoft Works version 1.00. This problem was corrected in Works version 1.10.

More Information:

The problem occurs because the ImageWriter assumes a top margin of 1 inch and that the top of paper extends just past the pinch roller. If the margin is less than 1 inch, the printer will roll back at the top of the page, and if it is more than 1 inch, the printer will roll forward. Because mailing labels commonly have a top margin of 0, special code was implemented in Works version 1.10 to avoid this problem.

KBCategory: kbfixlist kbbuglist KBSubcategory: macworkskb

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Copyright Microsoft Corporation 1996.