Microsoft KB Archive/110494

= Windows Hangs on Reboot After Installing Sound System 2.0 =

Article ID: 110494

Article Last Modified on 11/14/2003

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APPLIES TO


 * Microsoft Windows Sound System 1.0
 * Microsoft Windows Sound System 1.0a
 * Microsoft Windows Sound System 2.0

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This article was previously published under Q110494



SYMPTOMS
In some cases Windows may stop responding after you install Windows Sound System and restart your computer.



RESOLUTION
It has been reported that adding the following line to the [SNDSYS.DRV] section of the SYSTEM.INI file may resolve this problem (note that this solution is specific to version 2.0 of Windows Sound System): Enableeisaresourcescan=0 If this does not resolve the problem, try setting it to 1 as follows: Enableeisaresourcescan=1 This switch disables the EISA resource scan on EISA machines that may be configured incorrectly or have invalid information in the EISA resources.

Under the 2.0 driver, the EISA resources are scanned to find conflicts with DMAs/IRQs that are otherwise undetectable. This is the case for the Adaptec 174x enhanced SCSI controllers.

Note that this line has solved problems on ISA machines as well as EISA machines.

If this does not resolve the problem, there may be a DMA conflict, Interrupt conflict, or there may be other sound drivers left installed in Windows. The DMA can be manually modified by changing the DMAADC= and DMADAC= lines in the [SNDSYS.DRV] section of the SYSTEM.INI file. The interrupt can be changed by modifying the INTERRUPT= line in the same section.

If none of the previous steps resolve the problem, remove the following line from the SYSTEM.INI file's [386enh] section to allow Windows to at least start. device=vsndsys.386

Additional query words: 2.00 hung 2 hang freeze up crash lockup lock wss reboot rebooting machine restart close exit

Keywords: KB110494

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