Microsoft KB Archive/226743

= PPT2000: Sound Files Don't Play When Clicked in Web Page =

Article ID: 226743

Article Last Modified on 11/30/2000

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q226743



SYMPTOMS
If you click a sound icon or hyperlink to a sound file in a Web page created by Microsoft PowerPoint, the sound may not play or may only play the first time that it is clicked.



CAUSE
This behavior can occur when there is a sound assigned to the Start Navigation event in Windows Explorer.

NOTE: This sound is part of the Windows Sounds Properties.

When a hyperlink is clicked, the Start Navigation sound is played. Windows cannot start the sound in your presentation while the Start Navigation sound is playing, because Windows can only play one sound on the specified sound device at a time.



RESOLUTION
Turn off the Start Navigation sound in Windows Sounds Properties.
 * 1) On the Start menu, point to Settings and click Control Panel.
 * 2) Double-click the Sounds icon.
 * 3) In the Sounds Properties window, scroll down to and click Start Navigation in the Events list.
 * 4) Click the drop-down menu for the Name list. Click on (None).
 * 5) Click OK to apply your changes.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: PPT2K PPT2000 PPT POWERPNT 2000 PPT9 9.0 htm html multimedia midi wav browse

Keywords: kbbug kbsound kbhtml kbpending KB226743

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