Microsoft KB Archive/126975

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MEMORY.DMP File Not Created on Compaq DeskPro XL 566

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ID: Q126975

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The information in this article applies to:


 * Microsoft Windows NT Workstation version 3.5
 * Microsoft Windows NT Server version 3.5

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SYMPTOMS
When you use an integrated on-board PCI SCSI-2 controller on a Compaq DeskPro XL 566 computer, the system may fail. The following error message appears:

Unable to initialize miniport driver

After you restart the computer, a crash memory dump file (MEMORY.DMP) is not created.

STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
To force the creation of a crash memory dump file:


 * 1) Run Control Panel, choose System, and choose Recovery.
 * 2) Select both the Automatically Reboot and Write Debugging Information To.

By default, the crash memory dump file is <%systemroot%>\MEMORY.DMP.

The Compaq products discussed here are manufactured by Compaq Computer Corp., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability.

Additional query words: prodnt trap

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