Microsoft KB Archive/264592

= Cannot Index Words Included in a Table =

Article ID: 264592

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition
 * Microsoft Index Server 2.0

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This article was previously published under Q264592



SYMPTOMS
Words that are contained in a Microsoft Word document may not be searchable.



CAUSE
This problem occurs when a Microsoft Word document contains words located at the beginning of the cells in a table. The words in this location are not indexed.



Windows NT 4.0
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time                 Size    File name     Platform - 06/20/2000 21:22 5.0.1781.3    398,608  Infosoft.dll    Alpha 06/20/2000 21:23 5.0.1781.3    242,448  Infosoft.dll    x86

Windows 2000
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time                 Size    File name     Platform - 06/20/2000 21:22 5.0.1781.3    398,608  Infosoft.dll    Alpha 06/20/2000 21:23 5.0.1781.3    242,448  Infosoft.dll    x86



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0 and Index Server 2.0.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB264592

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