Microsoft KB Archive/326093

= Excel 2000: Shared Workbook Quits Unexpectedly When You Try to Save =

Article ID: 326093

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q326093





SYMPTOMS
When you open or save a shared Microsoft Excel 2000 workbook, Excel may quit unexpectedly, and you may receive the following error message:

Excel has generated errors and will be closed by Windows.



CAUSE
This problem may occur if the workbook contains custom views, and one or more of these views contains a multiple of 10 page breaks (10, 20, 30, and so on).



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time  Version    Size       File name ---  02-Dec-2002  21:14                  1,680,004  Excel.msp 02-Dec-2002 21:43                  4,315,740  Excel_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time  Version    Size       File name ---  27-Nov-2002 18:30:42 9.0.0.7125 7,163,949   Excel.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: crash crashed crashes fail fails kb3HR1

Keywords: kbbug kbfix kboffice2000presp4fix kbqfe kbhotfixserver KB326093

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