Microsoft KB Archive/923838

= Cannot start the Cluster Service and Event IDs 1009 and 7031 are logged on a computer that is running Windows Server 2003 or Windows 2000 Server =

Article ID: 923838

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Enterprise x64 Edition
 * Microsoft Windows Server 2003 R2 Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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Microsoft Windows Server 2003
When you try to create a new Microsoft Windows Server 2003-based server cluster on a computer that is running Windows Server 2003, you may experience the following symptoms:  You receive the following error message when you try to start the Cluster service:

Could not start the cluster service on local computer. Error 1067: The process terminated unexpectedly. Could not start the cluster service on local computer.

Error 1067: The process terminated unexpectedly.

  The following events are logged in the System log:

Event ID 1009 Event Type: Error

Event Source: ClusSvc

Event Category: Startup/Shutdown

Event ID: 1009

Date:

Time:

User: N/A

Computer:

Description: Cluster service could not join an existing server cluster and could not form a new server cluster. Cluster service has terminated.

Data: 0000: 000013de Event ID 7031 Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7031

Date:

Time:

User: N/A

Computer:

Description: The Cluster service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.  Information that resembles the following is logged in the %Wiindir%\Cluster\Cluster.log file:

29c:198.03/02[16:20:26.320](000756) ERR [FM] Arbitrate for quorum resource id 37fa028a-b2b9-4e9d-adb3-9bf69700f803. 29c:198.03/02[16:20:26.320](000756) INFO [FM] Initializing resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 from the registry. 29c:198.03/02[16:20:26.320](000756) INFO [FM] Name for Resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 is 'Disk R:'. 29c:198.03/02[16:20:26.320](000756) INFO [FM] FmpRmCreateResource: creating resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 in shared resource monitor 160:624.03/02[16:20:26.480](000756) INFO Physical Disk : [DiskArb] ArbitrationInfoCleanup. 160:624.03/02[16:20:26.480](000756) ERR Physical Disk : Cannot open a handle to clusdisk driver, c0000034. 160:624.03/02[16:20:26.480](000756) WARN [RM] RmpInsertResourceList failed, returned 3221225524 160:624.03/02[16:20:26.480](000756) ERR [RM] Failed creating resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803, error 3221225524. 29c:198.03/02[16:20:26.480](000756) INFO [FM] FmpRmCreateResource: unable to create resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 29c:198.03/02[16:20:26.480](000756) WARN [FM] Error completing initialization of quorum resource '37fa028a-b2b9-4e9d-adb3-9bf69700f803, error 3221225524. 29c:198.03/02[16:20:26.490](000756) ERR [FM] FmGetQuorumResource failed, error 3221225524. 29c:198.03/02[16:20:26.490](000756) ERR [INIT] ClusterForm: Could not get quorum resource. No fixup attempted. Status = 5086 29c:198.03/02[16:20:26.490](000756) INFO [INIT] Cleaning up failed form attempt. 29c:198.03/02[16:20:26.490](000756) ERR [INIT] Failed to form cluster, status 5086. 160:7fc.03/02[16:20:26.490](000756) ERR [RM] Exception. Code = 0xc0000005, Address = 0x6EB5FC1F 160:7fc.03/02[16:20:26.490](000756) ERR [RM] Exception parameters: 0, 6eb5fc1f, 1003f, 0 29c:198.03/02[16:20:26.681](000756) ERR [CS] ClusterInitialize failed 5086 29c:198.03/02[16:20:26.681](000756) WARN [INIT] The cluster service is shutting down. 29c:198.03/02[16:20:26.681](000756) INFO [EVT] EvShutdown 29c:198.03/02[16:20:26.681](000756) WARN [FM] Shutdown: Failover Manager requested to shutdown groups. 29c:198.03/02[16:20:26.681](000756) INFO [FM] FmpCleanupGroups: Entry 29c:198.03/02[16:20:26.681](000756) INFO [FM] FmpCleanupGroups: Exit 29c:198.03/02[16:20:26.681](000756) INFO [Dm] DmShutdown 29c:198.03/02[16:20:26.681](000756) INFO [DM] DmpShutdownFlusher: Entry 29c:198.03/02[16:20:26.681](000756) INFO [DM] DmpShutdownFlusher: Setting event 29c:1a0.03/02[16:20:26.681](000756) INFO [DM] DmpRegistryFlusher: got 0 29c:1a0.03/02[16:20:26.681](000756) INFO [DM] DmpRegistryFlusher: exiting 29c:198.03/02[16:20:26.691](000756) WARN [MM] MMLeave is called when rgp=NULL. 29c:198.03/02[16:20:26.691](000756) ERR [CS] Service Stopped. exit code = 5086



Additionally, you may experience a problem with the Cluster Administrator tool. Consider the following scenario. On a computer that is running Windows Server 2003, you start the Cluster service together with the /fixquorum switch. Then, you perform tasks by using the Cluster Administrator tool. In this scenario, you experience the following symptoms:  You receive the following error message:

An error occurred attempting to read properties for the 'Disk ' resource.

Object Name not found. Error ID: -1073741772 (c0000034).

 You receive the following error message when you try to bring the disk resource online:

No possible owners are specified for this resource, which means that this resource cannot be brought online on any node in the cluster. This could be caused by the resource DLL for this type of resource not being installed on at least one node in the cluster.

</li> When you right-click a disk resource, and then click Properties, the Advanced tab and the Parameters tab are unavailable (appear dimmed).</li>  When you try to move a disk resource, the following event is logged in the System log: Event Type: Information

Event Source: ClusSvc

Event Category: Failover Mgr

Event ID: 1205

Date:

Time:

User: N/A

Computer:

Description: The Cluster service failed to bring the Resource Group &quot;Group 0&quot; completely online or offline. Also, the following information is logged in the %Windir%\Cluster\Cluster.log file:

<pre class="fixed_text">6b4:648.03/02[16:29:16.993](000006) INFO [FM] FmpRmCreateResource: unable to create resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 6b4:684.03/02[16:29:43.161](000006) INFO [FM] FmpRmCreateResource: creating resource b568b68c-2065-4fa6-b55c-5c469728325f in shared resource monitor 1ac:600.03/02[16:29:43.171](000006) INFO Physical Disk <Disk S:>: [DiskArb] ArbitrationInfoCleanup. 1ac:600.03/02[16:29:43.171](000006) ERR Physical Disk <Disk S:>: Cannot open a handle to clusdisk driver, c0000034. 1ac:600.03/02[16:29:43.171](000006) WARN [RM] RmpInsertResourceList failed, returned 3221225524 1ac:600.03/02[16:29:43.171](000006) ERR [RM] Failed creating resource b568b68c-2065-4fa6-b55c-5c469728325f, error 3221225524.

</li></ul>

Microsoft Windows 2000 Server
When you try to create a new Microsoft Windows 2000-based server cluster on a computer that is running Windows 2000, you may experience the following symptoms:  You receive the following error message when you try to start the Cluster service:

Windows could not start the cluster service on local Computer.

For more information, review the System Event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5086.

</li>  The following events are logged in the System log:

Event ID 1058 Event Type: Error

Event Source: ClusSvc

Event Category: (2048)

Event ID: 1058

Date:

Time:

User: N/A

Computer:

Description: The Cluster Resource Monitor could not load the DLL clusres.dll for resource type Physical Disk.

Data: 0000: 0000045a Event ID 1009 Event Type: Error

Event Source: ClusSvc

Event Category: (128)

Event ID: 1009

Date:

Time:

User: N/A

Computer:

Description: The Clustering Service could not join an existing cluster and could not form a new cluster. The Clustering Service has terminated.

Data: 0000: 000013de Event ID 7031 Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7031

Date:

Time:

User: N/A

Computer:

Description: The Cluster service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 0 milliseconds: No action </li> Information that resembles the following is logged in the %Windir%\Cluster\Cluster.log file:

<pre class="fixed_text">634:4c8.03/02[13:35:57.356](007488) [FM] FmpRmCreateResource: creating resource 4342ab06-9a56-4afe-b181-b030a381d359 in shared resource monitor 748:68c.03/02[13:35:59.709](007488) [RM] Error loading resource dll clusres.dll, error 1114. 748:68c.03/02[13:35:59.859](007488) [RM] CLSIDFromProgID clusres.dll, hr = 2147746291. 748:68c.03/02[13:35:59.859](007488) [RM] CLSIDFromString Also failed clusres.dll, hr = 2147746291. 748:68c.03/02[13:35:59.859](007488) [RM] Error loading resource dll clusres.dll, error 1114. 748:68c.03/02[13:35:59.920](007488) [RM] Failed creating resource 4342ab06-9a56-4afe-b181-b030a381d359, error 1114. 634:4c8.03/02[13:35:59.920](007488) [FM] FmpRmCreateResource: unable to create resource 4342ab06-9a56-4afe-b181-b030a381d359 634:4c8.03/02[13:35:59.920](007488) [FM] Error completing initialization of quorum resource '4342ab06-9a56-4afe-b181-b030a381d359, error 1114. 634:4c8.03/02[13:35:59.920](007488) [FM] FmGetQuorumResource failed, error 1114. 634:4c8.03/02[13:35:59.920](007488) [INIT] ClusterForm: Could not get quorum resource. No fixup attempted. Status = 5086 634:4c8.03/02[13:35:59.920](007488) [INIT] Cleaning up failed form attempt. 634:4c8.03/02[13:35:59.920](007488) [INIT] Failed to form cluster, status 5086. 634:4c8.03/02[13:35:59.920](007488) [CS] ClusterInitialize failed 5086 634:4c8.03/02[13:35:59.970](007488) [INIT] The cluster service is shutting down.

</li></ul>

Additionally, you may experience a problem with the Cluster Administrator tool. Consider the following scenario. On a computer that is running Windows 2000 Server, you start the Cluster service together with the /fixquorum switch. In this scenario, you experience the following symptoms:   Events that resemble the following are logged in the System log one time for each resource: Event Type: Error

Event Source: ClusSvc

Event Category: (2048)

Event ID: 1058

Date:

Time:

User: N/A

Computer:

Description: The Cluster Resource Monitor could not load the DLL clusres.dll for resource type IP Address.

Data: 0000: 0000045a </li> Error information that resembles the following is logged in the %Windir%\Cluster\Cluster.log file:

<pre class="fixed_text">754:438.03/02[13:45:38.634](007487) [FM] Preferred owners list is now empty! No place to run group a3003e00-4dda-4276-9c69-c0192b97c2e2 760:770.03/02[13:45:40.437](007487) [RM] Error converting CLSIDFromProgID Prog ID clusres.dll, error 2147746291. 760:770.03/02[13:45:40.808](007487) [RM] ResTypeControl: Error loading resource DLL 'clusres.dll, error 1114. 760:770.03/02[13:45:40.808](007487) [RM] Error converting CLSIDFromProgID Prog ID clusres.dll, error 2147746291. 760:788.03/02[13:45:43.221](007498) [RM] Error loading resource dll clusres.dll, error 1114. 760:788.03/02[13:45:43.221](007498) [RM] Failed creating resource b8177d64-70f5-4655-b0af-487d674b2e08, error 1114. 760:770.03/02[13:45:43.231](007498) [RM] ResTypeControl: Error loading resource DLL 'clusres.dll, error 1114. 760:770.03/02[13:45:43.231](007498) [RM] Error converting CLSIDFromProgID Prog ID clusres.dll, error 2147746291.

</li> When you start the Cluster Administrator program, you receive one of the following error messages:

An error occurred attempting to read properties for the 'File Share' resource type:

Invalid class string

Error ID: -2147221005 (800401f3).

An error occurred attempting to read properties for the 'Disk Q:' resource:

A dynamic link library (DLL) initialization routine failed.

Error ID: 1114 (0000045a)

</li> When you try to bring a disk resource online by using the Cluster Administrator tool, you receive the following error message:

No possible owners are specified for this resource. This means that this resource cannot be brought online on any node in the cluster.

</li></ul>

When you try to create a server cluster
You experience the following symptoms when you try to create a new Windows Server 2003-based server cluster:  You receive the following error message when you try to start the Cluster service:

Could not start the cluster service on local computer. Error 1067: The process terminated unexpectedly. Could not start the cluster service on local computer.

Error 1067: The process terminated unexpectedly.

</li>  The following events are logged in the System log:

Event ID 1009 Event Type: Error

Event Source: ClusSvc

Event Category: Startup/Shutdown

Event ID: 1009

Date:

Time:

User: N/A

Computer:

Description: Cluster service could not join an existing server cluster and could not form a new server cluster. Cluster service has terminated.

Data: 0000: 000013de Event ID 7031 Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7031

Date:

Time:

User: N/A

Computer:

Description: The Cluster service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service. </li> Information that resembles the following is logged in the %WINDIR%\Cluster\cluster.log file:

<pre class="fixed_text">29c:198.03/02[16:20:26.320](000756) ERR [FM] Arbitrate for quorum resource id 37fa028a-b2b9-4e9d-adb3-9bf69700f803. 29c:198.03/02[16:20:26.320](000756) INFO [FM] Initializing resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 from the registry. 29c:198.03/02[16:20:26.320](000756) INFO [FM] Name for Resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 is 'Disk R:'. 29c:198.03/02[16:20:26.320](000756) INFO [FM] FmpRmCreateResource: creating resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 in shared resource monitor 160:624.03/02[16:20:26.480](000756) INFO Physical Disk <Disk R:>: [DiskArb] ArbitrationInfoCleanup. 160:624.03/02[16:20:26.480](000756) ERR Physical Disk <Disk R:>: Cannot open a handle to clusdisk driver, c0000034. 160:624.03/02[16:20:26.480](000756) WARN [RM] RmpInsertResourceList failed, returned 3221225524 160:624.03/02[16:20:26.480](000756) ERR [RM] Failed creating resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803, error 3221225524. 29c:198.03/02[16:20:26.480](000756) INFO [FM] FmpRmCreateResource: unable to create resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 29c:198.03/02[16:20:26.480](000756) WARN [FM] Error completing initialization of quorum resource '37fa028a-b2b9-4e9d-adb3-9bf69700f803, error 3221225524. 29c:198.03/02[16:20:26.490](000756) ERR [FM] FmGetQuorumResource failed, error 3221225524. 29c:198.03/02[16:20:26.490](000756) ERR [INIT] ClusterForm: Could not get quorum resource. No fixup attempted. Status = 5086 29c:198.03/02[16:20:26.490](000756) INFO [INIT] Cleaning up failed form attempt. 29c:198.03/02[16:20:26.490](000756) ERR [INIT] Failed to form cluster, status 5086. 160:7fc.03/02[16:20:26.490](000756) ERR [RM] Exception. Code = 0xc0000005, Address = 0x6EB5FC1F 160:7fc.03/02[16:20:26.490](000756) ERR [RM] Exception parameters: 0, 6eb5fc1f, 1003f, 0 29c:198.03/02[16:20:26.681](000756) ERR [CS] ClusterInitialize failed 5086 29c:198.03/02[16:20:26.681](000756) WARN [INIT] The cluster service is shutting down. 29c:198.03/02[16:20:26.681](000756) INFO [EVT] EvShutdown 29c:198.03/02[16:20:26.681](000756) WARN [FM] Shutdown: Failover Manager requested to shutdown groups. 29c:198.03/02[16:20:26.681](000756) INFO [FM] FmpCleanupGroups: Entry 29c:198.03/02[16:20:26.681](000756) INFO [FM] FmpCleanupGroups: Exit 29c:198.03/02[16:20:26.681](000756) INFO [Dm] DmShutdown 29c:198.03/02[16:20:26.681](000756) INFO [DM] DmpShutdownFlusher: Entry 29c:198.03/02[16:20:26.681](000756) INFO [DM] DmpShutdownFlusher: Setting event 29c:1a0.03/02[16:20:26.681](000756) INFO [DM] DmpRegistryFlusher: got 0 29c:1a0.03/02[16:20:26.681](000756) INFO [DM] DmpRegistryFlusher: exiting 29c:198.03/02[16:20:26.691](000756) WARN [MM] MMLeave is called when rgp=NULL. 29c:198.03/02[16:20:26.691](000756) ERR [CS] Service Stopped. exit code = 5086

</li></ul>

Cluster Administrator errors
You experience the following symptoms when you perform tasks by using the Cluster Administrator tool after you start the Cluster service together with the /fixquorum switch:  <li>You receive the following error message:

An error occurred attempting to read properties for the 'Disk ' resource.

Object Name not found. Error ID: -1073741772 (c0000034).

</li> <li>You receive the following error message when you try to bring the disk resource online:

No possible owners are specified for this resource, which means that this resource cannot be brought online on any node in the cluster. This could be caused by the resource DLL for this type of resource not being installed on at least one node in the cluster.

</li> <li>When you right-click a disk resource, and then click Properties, the Advanced tab and the Parameters tab are unavailable (appear dimmed).</li> <li> When you try to move a disk resource, the following event is logged in the System log: Event Type: Information

Event Source: ClusSvc

Event Category: Failover Mgr

Event ID: 1205

Date:

Time:

User: N/A

Computer:

Description: The Cluster service failed to bring the Resource Group &quot;Group 0&quot; completely online or offline. Also, the following information is logged in the %WINDIR%\Cluster\cluster.log file:

<pre class="fixed_text">6b4:648.03/02[16:29:16.993](000006) INFO [FM] FmpRmCreateResource: unable to create resource 37fa028a-b2b9-4e9d-adb3-9bf69700f803 6b4:684.03/02[16:29:43.161](000006) INFO [FM] FmpRmCreateResource: creating resource b568b68c-2065-4fa6-b55c-5c469728325f in shared resource monitor 1ac:600.03/02[16:29:43.171](000006) INFO Physical Disk <Disk S:>: [DiskArb] ArbitrationInfoCleanup. 1ac:600.03/02[16:29:43.171](000006) ERR Physical Disk <Disk S:>: Cannot open a handle to clusdisk driver, c0000034. 1ac:600.03/02[16:29:43.171](000006) WARN [RM] RmpInsertResourceList failed, returned 3221225524 1ac:600.03/02[16:29:43.171](000006) ERR [RM] Failed creating resource b568b68c-2065-4fa6-b55c-5c469728325f, error 3221225524.

</li></ul>

When you try to create a server cluster
You experience the following symptoms when you try to create a new Windows 2000-based server cluster: <ul> <li>You receive the following error message when you try to start the Cluster service:

Windows could not start the cluster service on local Computer.

For more information, review the System Event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 5086.

</li> <li> The following events are logged in the System log:

Event ID 1058 Event Type: Error

Event Source: ClusSvc

Event Category: (2048)

Event ID: 1058

Date:

Time:

User: N/A

Computer:

Description: The Cluster Resource Monitor could not load the DLL clusres.dll for resource type Physical Disk.

Data: 0000: 0000045a Event ID 1009 Event Type: Error

Event Source: ClusSvc

Event Category: (128)

Event ID: 1009

Date:

Time:

User: N/A

Computer:

Description: The Clustering Service could not join an existing cluster and could not form a new cluster. The Clustering Service has terminated.

Data: 0000: 000013de Event ID 7031 Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7031

Date:

Time:

User: N/A

Computer:

Description: The Cluster service service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 0 milliseconds: No action </li> <li>Information that resembles the following is logged in the %WINDIR%\Cluster\cluster.log file:

<pre class="fixed_text">634:4c8.03/02[13:35:57.356](007488) [FM] FmpRmCreateResource: creating resource 4342ab06-9a56-4afe-b181-b030a381d359 in shared resource monitor 748:68c.03/02[13:35:59.709](007488) [RM] Error loading resource dll clusres.dll, error 1114. 748:68c.03/02[13:35:59.859](007488) [RM] CLSIDFromProgID clusres.dll, hr = 2147746291. 748:68c.03/02[13:35:59.859](007488) [RM] CLSIDFromString Also failed clusres.dll, hr = 2147746291. 748:68c.03/02[13:35:59.859](007488) [RM] Error loading resource dll clusres.dll, error 1114. 748:68c.03/02[13:35:59.920](007488) [RM] Failed creating resource 4342ab06-9a56-4afe-b181-b030a381d359, error 1114. 634:4c8.03/02[13:35:59.920](007488) [FM] FmpRmCreateResource: unable to create resource 4342ab06-9a56-4afe-b181-b030a381d359 634:4c8.03/02[13:35:59.920](007488) [FM] Error completing initialization of quorum resource '4342ab06-9a56-4afe-b181-b030a381d359, error 1114. 634:4c8.03/02[13:35:59.920](007488) [FM] FmGetQuorumResource failed, error 1114. 634:4c8.03/02[13:35:59.920](007488) [INIT] ClusterForm: Could not get quorum resource. No fixup attempted. Status = 5086 634:4c8.03/02[13:35:59.920](007488) [INIT] Cleaning up failed form attempt. 634:4c8.03/02[13:35:59.920](007488) [INIT] Failed to form cluster, status 5086. 634:4c8.03/02[13:35:59.920](007488) [CS] ClusterInitialize failed 5086 634:4c8.03/02[13:35:59.970](007488) [INIT] The cluster service is shutting down.

</li></ul>

Cluster Administrator errors
After you start the Cluster service together with the /fixquorum switch, you experience the following symptoms: <ul> <li> Events that resemble the following are logged in the System log one time for each resource: Event Type: Error

Event Source: ClusSvc

Event Category: (2048)

Event ID: 1058

Date:

Time:

User: N/A

Computer:

Description: The Cluster Resource Monitor could not load the DLL clusres.dll for resource type IP Address.

Data: 0000: 0000045a </li> <li>Error information that resembles the following is logged in the %WINDIR%\Cluster\cluster.log file:

<pre class="fixed_text">754:438.03/02[13:45:38.634](007487) [FM] Preferred owners list is now empty! No place to run group a3003e00-4dda-4276-9c69-c0192b97c2e2 760:770.03/02[13:45:40.437](007487) [RM] Error converting CLSIDFromProgID Prog ID clusres.dll, error 2147746291. 760:770.03/02[13:45:40.808](007487) [RM] ResTypeControl: Error loading resource DLL 'clusres.dll, error 1114. 760:770.03/02[13:45:40.808](007487) [RM] Error converting CLSIDFromProgID Prog ID clusres.dll, error 2147746291. 760:788.03/02[13:45:43.221](007498) [RM] Error loading resource dll clusres.dll, error 1114. 760:788.03/02[13:45:43.221](007498) [RM] Failed creating resource b8177d64-70f5-4655-b0af-487d674b2e08, error 1114. 760:770.03/02[13:45:43.231](007498) [RM] ResTypeControl: Error loading resource DLL 'clusres.dll, error 1114. 760:770.03/02[13:45:43.231](007498) [RM] Error converting CLSIDFromProgID Prog ID clusres.dll, error 2147746291.

</li> <li>When you start the Cluster Administrator program, you receive one of the following error messages:

Error message 1

An error occurred attempting to read properties for the 'File Share' resource type:

Invalid class string

Error ID: -2147221005 (800401f3).

Error message 2

An error occurred attempting to read properties for the 'Disk Q:' resource:

A dynamic link library (DLL) initialization routine failed.

Error ID: 1114 (0000045a)

</li> <li>When you try to bring a disk resource online by using the Cluster Administrator tool, you receive the following error message:

No possible owners are specified for this resource. This means that this resource cannot be brought online on any node in the cluster.

</li></ul>

<div class="cause_section">

CAUSE
This problem occurs if the Cluster Disk driver (Clusdisk.sys) is not running.

You may stop the Clusdisk.sys driver together with the Cluster service when you troubleshoot an underlying hard disk subsystem problem. If you do not restart the Clusdisk.sys driver after you finish troubleshooting the disk subsystem problem, the cluster does not function correctly.

<div class="resolution_section">

RESOLUTION
To resolve this problem, start the Clusdisk.sys driver and set its startup type to System. To do this, follow these steps: <ol> <li>Stop the Cluster service, and then configure it to use the Manual startup type. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>Click Start, click Run, type services.msc, and then click OK.</li> <li>In Services, right-click Cluster service, and then click Properties.</li> <li>In the Cluster service Properties (Local Computer) dialog box, click Stop.</li> <li>In the Startup type list, click Manual, and then click OK.</li></ol> </li> <li>Start Device Manager. To do this, click Start, click Run, type devmgmt.msc, and then click OK.</li> <li>On the View menu, click Show hidden devices if this command is not already selected.</li> <li>Expand Non-Plug and Play Drivers, right-click Cluster Disk Driver, and then click Properties.</li> <li>In the Cluster Disk Driver Properties dialog box, click the Driver tab.</li> <li>In the Type list, click System, click Start, verify that the Started appears next to Status, and then click OK.</li> <li>In Services, set the Cluster service startup type to Automatic, and then start the Cluster service.</li></ol>

Additional query words: MSCS

Keywords: kbclustering kbtshoot kberrmsg kbprb KB923838

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