Microsoft KB Archive/899748

= If you installed a version of Windows Installer that was released after Windows Installer 2.0, the Small Business Server 2000 Fax Server installation may stop responding =

Article ID: 899748

Article Last Modified on 7/25/2005

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APPLIES TO


 * Microsoft Small Business Server 2000 Standard Edition

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SYMPTOMS
If you installed a version of Microsoft Windows Installer that was released after Windows Installer 2.0, the Microsoft Small Business Server 2000 Fax Server installation may stop responding.



CAUSE
This problem occurs because the Msfaxsrv.msi file is not compatible with versions of Windows Installer that were released after Windows Installer 2.0.



WORKAROUND
To work around this problem, install Small Business Server 2000 Fax Server before you install a version of Windows Installer that was released after Windows Installer 2.0.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This problem does not occur if you are using a version of Windows Installer that was released before Windows Installer 3.0.

Keywords: kbtshoot kbprb KB899748

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