Microsoft KB Archive/223012

= WINUP: Download Button Appears Dimmed After Selecting Components to Download =

PSS ID Number: 223012

Article Last Modified on 6/6/2003

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The information in this article applies to:


 * Microsoft Windows Update, when used with:
 * Microsoft Internet Explorer version 6 for Windows NT 4.0

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This article was previously published under Q223012



SYMPTOMS
The Download button on the Windows Update Web site may remain dimmed, even after you have chosen components to download.



RESOLUTION
To resolve this behavior, follow these steps in the order they are presented.

Clear your cache and history
 Start Internet Explorer, and then click Tools . Click Internet Options, then click the General tab. In the Temporary Internet Files section, click Delete Files. In the History section, click Clear History, and then click OK. Click Start, click Run, and then type the following command in the Open box, and then click OK:

explorer

 In the left frame, expand the Program Files folder. In the left frame, double-click the WindowsUpdate folder, and then delete everything in it except for the Wuhistv3.log file.</li></ol>

Remove Windows Update Controls
Note Before you unregister and remove the site controls, close Internet Explorer so that you are not using the controls. <ol> Unregister the Wuv3is.dll file.</li> Click Start, click Run, and then in the Open box, type the following command:

regsvr32 /u c;\winnt\system32\wuv3is.dll

</li> Delete Wuv3is.dll located in the C:\Winnt\System32 folder. To do so, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, point to Search, and then click Files or Folders.</li> Type wuv3is.dll in the Named box.</li> When the file is found, right-click it, and then click Delete.</li></ol> </li></ol>

Install Windows Script 5.6.1
<ol> Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=0A8A18F6-249C-4A72-BFCF-FC6AF26DC390&displaylang=en

</li> Click the “Download” link to download the Scr56en.exe file.</li> Click Save this file to disk.</li> In the Save As dialog box, select Desktop from the Save In drop-down list, and then click Save.</li> After the installation is complete, restart your computer.</li></ol>

Additional query words: winup

Keywords: kbprb kbwindowsupdate KB223012

Technology: kbIE600Search kbIE600WinNT400 kbIENT400Search kbIEsearch kbOSWinSearch kbWinUpdate kbWinUpdateSearch

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