Microsoft KB Archive/305582

= Age of Empires II: Game Does Not Start as Expected =

Article ID: 305582

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Age of Empires II: The Conquerors Expansion
 * Microsoft Age of Empires II Gold Edition

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This article was previously published under Q305582



SYMPTOMS
When you attempt to start Microsoft Age of Empires II: The Conquerors, the game may not start as expected. Additionally, you may receive a &quot;stop&quot; error message.



CAUSE
This behavior can occur if either of the following conditions is true:
 * You install Age of Empires II: Age of Kings, and then install The Conquerors expansion without first running Age of Empires II.

-or-
 * You install the version 1.0b patch for The Conquerors on a Microsoft Windows 2000-based computer.



RESOLUTION
To resolve this issue, use either of the following methods, as appropriate to your circumstances.

If You Installed Both Products

 * 1) Start Age of Kings, and then accept the End User License Agreement.
 * 2) Quit Age of Kings.
 * 3) Insert The Conqueror's CD-ROM into your computer's CD-ROM or DVD-ROM drive.
 * 4) Start The Conquerors.

If You Installed The Conquerors Update v1.0b on a Windows 2000-Based Computer
Note These steps assume that you have WinZip installed on your computer. To obtain WinZip, browse to the following WinZip Computing Inc. Web site:

http://www.winzip.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.


 * 1) Right-click the 1.0b patch file, and then click Open with Winzip.
 * 2) Click SECDRV.SYS, and then click Extract.
 * 3) In the Folders/drives box, select Winnt\System32\Drivers, and then click Extract.
 * 4) Quit WinZip.
 * 5) Restart the computer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: msgame performance speed

Keywords: kbconfig kbprb KB305582

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