Microsoft KB Archive/900214

= You may not be able to find Microsoft Office files on DFS shares that are located on Windows Server 2003-based or Windows 2000-based computers =

Article ID: 900214

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry





SYMPTOMS
You save and then close Microsoft Office files that have been replicated by using the Windows NT File Replication service (NTFRS). In this scenario, you may not be able to find these files on Distributed File System (DFS) shares that are located on Microsoft Windows Server 2003-based or Microsoft Windows 2000-based computers.

Note These Office files include .doc files, .xls files, and so on.



CAUSE
This problem occurs because of how Office handles temporary files and how NTFRS processes the corresponding changes.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, set the value of the &quot;aging cache&quot; for NTFRS to five seconds. The default value is three seconds. To do this, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate and then right-click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlset\Services\NtFrs\Parameters

 Right-click the Changeorder Aging Delay In Seconds entry, and then click Modify.

Note If this entry does not exist, you must create the entry as a REG_DWORD type. Type 5 in the Value data box, and then click OK.

Note Unpredictable results may occur if you set the aging cache to a value that is too high.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb KB900214

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