Microsoft KB Archive/919047

= Message appears on the status bar when you start Word: &quot;Running virus scan&quot; =

Article ID: 919047

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Word 2007
 * Microsoft Office Word 2003

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SYMPTOMS
When you try to start Microsoft Office Word 2007 or Microsoft Office Word 2003, Word may start slowly. Additionally, the following message appears on the status bar:

running virus scan.



CAUSE
This behavior occurs when a third-party Word add-in library file (.wll) is loaded from an Office startup folder.



WORKAROUND
To work around this behavior, use one of the following methods:

Method 1: Uninstall the program that installed the add-in

 * 1) Exit Word.
 * 2) Click Start, click Run, type Appwiz.cpl, and then click OK.
 * 3) In the Currently installed programs list, click the program that installed the add-in.
 * 4) Click Remove.

Method 2: Remove the Word add-in library file from the startup folder
 Exit Word. Locate the Word add-in library (.wll) file in the startup folders. By default, the startup folders are located in the following paths:

Microsoft Office Word 2007  C:\Program Files\Microsoft Office\Office12\STARTUP C:\Documents and Settings\ \Application Data\Microsoft\Word\STARTUP

Microsoft Office Word 2003  C:\Program Files\Microsoft Office\Office11\STARTUP</li> C:\Documents and Settings\ \Application Data\Microsoft\Word\STARTUP</li></ul> </li> Delete the .wll file, and then start Word again.</li></ol>

Keywords: kbtshoot kbaddin kbprb kbexpertisebeginner KB919047

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