Microsoft KB Archive/944637

= Error message when you save a meeting or send invitations in Live Meeting 2005: ''You have exceeded the maximum seating capacity for your account&quot; =

Article ID: 944637

Article Last Modified on 11/21/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you save a meeting or click Send Invitations in Microsoft Office Live Meeting 2005, you may receive an error message that resembles the following:

You have exceeded the maximum seating capacity for your account. You are limited to meeting sizes of.



CAUSE
This issue occurs if there are more meeting participants than the Live Meeting conference center allows for.

The maximum number of meeting participants the Live Meeting conference center allows for is based on the Live Meeting license capacity that your company has purchased.

This issue occurs if you the meeting size is not configured on the Meeting Options page in Live Meeting and lets you schedule meetings for more participants than the Live Meeting license capacity that your company has purchased.



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Configure the scheduled meeting size

 * 1) In the Live Meeting console, click Schedule Meeting.
 * 2) On the Schedule Meeting page, click Meeting Options.
 * 3) Type the number that appears in the error message in the Meeting Size box, and then click OK.

Method 2: Adjust the default meeting size for the conference center

 * 1) Log on to the Live Meeting conference center as an administrator.
 * 2) In the Administer area, click Account.
 * 3) On the Account Administration page, click Account Preferences.
 * 4) In the Administer area, click Default Preferences.
 * 5) On the Default Preferences page, type the meeting size in the Meeting Size box, and then click Submit.

Notes
 * 1) * If you cannot log on to the Live Meeting conference Center as an administrator, contact your Live Meeting administrator to configure the default meeting size for the conference center.
 * 2) * The meeting size must be less than or equal to Live Meeting license capacity that your company has purchased.

Method 3: Increase the Live Meeting License capacity by purchasing more seats
If you must have more meeting participants than your current Live Meeting license capacity allows for, contact your Live Meeting administrator. Determine whether the administrator can purchase more seats for your company license from a Live Meeting sales representative.

Keywords: kberrmsg kbtshoot kbexpertiseinter KB944637

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