Microsoft KB Archive/234243

= XFOR: Read-Only Files in Pickup Directory Cause SMTP Service to Loop =

Article ID: 234243

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q234243





SYMPTOMS
When you use the Microsoft SMTP service, you may notice that a message gets stuck in the Pickup directory (usually Inetpub\Mailroot\Pickup).



CAUSE
If the file has the read-only attribute set, the SMTP service sends the message, but cannot delete it. This results in an infinite loop with the service constantly trying to deliver the message. This problem may also be caused by insufficient NTFS permissions to the Pickup directory. Make sure that the Everyone group and the System account both have Full Control permissions.



STATUS
Microsoft has confirmed that this is a problem in the SMTP service that is included in Windows 2000 and Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB234243

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