Microsoft KB Archive/113456

= Problems Sending Faxes from MAPI-Enabled Applications =

Article ID: 113456

Article Last Modified on 10/1/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q113456



SYMPTOMS
When Microsoft Mail is not running and you send several faxes from a MAPI- enabled application, the first fax is sent, but subsequent faxes stay in the Mail Outbox. When you start Mail, the remaining faxes are sent.



CAUSE
Any messages added to the Outbox while the Mail spooler is in its exiting state are not picked up by the Mail spooler.



STATUS
Microsoft has confirmed this to be a problem in Windows for Workgroups At Work PC Fax version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



WORKAROUND
To work around this problem:


 * Start Mail before you send several faxes from MAPI-enabled applications.

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 * Start Mail after you send several faxes from MAPI-enabled applications.

Additional query words: 3.11 unsent facsimile

Keywords: KB113456

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