Microsoft KB Archive/274361

= Error Messages on Toshiba Portege 7200CT Laptops =

Article ID: 274361

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q274361



SYMPTOMS
If you are using a Toshiba Portege 7200CT laptop, you may receive the following error messages:

When you start your computer:

Could not connect to bios server

When you try to access Control Panel:

HCI load error

-or-

SCI Load error

Also, when you try to start or quit a program, you computer may appear to stop responding (hang), however, the program eventually resumes activity.



CAUSE
The latest Toshiba BIOS and Advanced Configuration and Power Interface (ACPI) utility are not installed on your computer.



RESOLUTION
To resolve this issue, view the following Toshiba Web site and download the latest BIOS update and Toshiba Windows 2000 Common Modules for ACPI support (TVALD):

http://www.pcsupport.toshiba.com



MORE INFORMATION
For more information about how to install Windows 2000 on a Toshiba Portege laptop, view the following Toshiba Web site:

http://www.csd.toshiba.com/cgi-bin/tais/support/supp_home.jsp

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kberrmsg kbprb kbsetup KB274361

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