Microsoft KB Archive/261661

= 1394 Umax Powerlook 1100 SBP2 Scanner Stops Responding If You Use It Simultaneously with the 1394 Digital Video Camera =

Article ID: 261661

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261661



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
If you are using the 1394 Umax Powerlook 1100 SBP2 scanner, and at the same time there is a video stream in process from a 1394 Digital Video (DV) camera, the scanning window stops responding and does not complete the scan.



CAUSE
This behavior occurs due to a problem with the Umax firmware for the Powerlook scanner.



WORKAROUND
To work around this behavior, follow these steps:
 * 1) Stop the video stream.
 * 2) Press CTRL+ALT+DEL to open the Close Program window, highlight Scanners and Cameras, and then click End Task to close the scanner.

The scanner stops until you restart the computer.



MORE INFORMATION
This behavior occurs with both the Windows Image Acquisition (WIA) inbox driver and the Umax driver for the Powerlook 1100 SBP2 scanner.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWIMATS WIA

Keywords: kbhardware kbprb KB261661

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