Microsoft KB Archive/142847

= Bugcheck 0x1e Caused by Isotp.sys Driver =

Article ID: 142847

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q142847





SYMPTOMS
When the ISO TP4 protocol runs (Isotp.sys, available from the Windows NT Driver Library), you receive the following error message:

STOP: 0x0000001E (c0000005 00000002 00000000 00000002)

KMODE_EXCEPTION_NOT_HANDLED



CAUSE
Under certain conditions, when TP4 protocol data is received fast enough that the messages need to be queued for later processing, a function is called incorrectly, causing this STOP message. This problem is somewhat dependent on the network traffic patterns.



STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt ISO TP4 TP UNHANDLED

Keywords: kbnetwork KB142847

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