Microsoft KB Archive/50845

Works: Communicating with CompuServe

PSS ID Number: Q50845 Article last modified on 10-16-1998

1.x 2.00 3.00

MS-DOS

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========================================================= 1.x 2.00 3.00 MS-DOS kbother

= SUMMARY =

Works Versions 1.0, 1.05, and 2.0 use the X-Modem error-checking protocol. This protocol sends and receives files in 128-byte segments, checking the accuracy of the transmission of one segment before sending the next one.

When uploading a file, Works sends a signal to the remote computer telling it that Works is ready to begin transmitting. If the remote computer is set to receive an X-Modem transfer, it will send a signal back to Works, telling it to send the first 128-byte segment. If the remote computer does not respond, Works will send it the same ready signal every ten seconds. If the remote computer does not respond after 11 tries, Works will abort the transfer.

When downloading a file, if the remote computer is set to send an X-Modem transfer, it will begin the transfer by sending the first 128-byte segment of the file. If the remote computer does not send anything, Works will send it the same ready signal every 10 seconds. If the remote computer does not send information after 9 tries, Works will abort the transfer.

The following are possible reasons for having difficulty either uploading or downloading files using CompuServe and Works Communication:


 * 1) You are communicating with CompuServe through a Local Access Line, such as Timenet or Telenet, and are experiencing delays due to the packet switching nature of this connection. This can cause problems with both text and binary file transfers. Try connecting to the CompuServe network directly.
 * 2) You are calling CompuServe during peak hours (7-12 PM EST). At any given time, CompuServe’s maximum desired user load is 2000. During peak hours, this load often exceeds 4000. This slows CompuServe’s response time.
 * 3) CompuServe is made up of 37 mainframes. Smaller forums often share CPU time with higher-volume forums, and there are often more than 200 people accessing a forum simultaneously. This load on one mainframe’s CPU adds to response time delay.

For more information on Works Communications, type “GO IBMCOM” at the CompuServe prompt.

KBCategory: kbother KBSubcategory: dworkskb

= Additional reference words: 1.00 1.05 2.00 3.00 =

Version : 1.x 2.00 3.00 Platform : MS-DOS ============================================================================= Copyright Microsoft Corporation 1998.