Microsoft KB Archive/125209

Contents of MSWORKS3.TXT for Works 3.0a and 3.0b (Part 4 of 4)

PSS ID Number: Q125209 Article last modified on 03-10-1999

WINDOWS:3.0a,3.0b

WINDOWS

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========================================================= 3.00a 3.00b WINDOWS kbreadme

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This article contains Part 4 of the text from the MSWORKS3.TXT file for Works for Windows, versions 3.0a and 3.0b.

For the contents of Parts 1-3, please query in the Microsoft Knowledge Base for the following articles:

ARTICLE-ID: Q125206 TITLE: Contents of MSWORKS3.TXT for Works 3.0a and 3.0b (Part 1 of 4)

ARTICLE-ID: Q125208 TITLE: Contents of MSWORKS3.TXT for Works 3.0a and 3.0b (Part 2 of 4)

ARTICLE-ID: Q125207 TITLE: Contents of MSWORKS3.TXT for Works 3.0a and 3.0b (Part 3 of 4)

The following is a continuation of:

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============================================ B. Common Error Messages =========================================================

B8. Device Conflict on COM 3
This problem is related to the problem listed above in section B6 containing steps for resolving the error “No PC Card Installed on COM 3.”

B9. Waited too Long for Response
This error message in the Communication module of Works can be caused by a variety of problems with the communication between Works and your modem. Below is a list of possible causes.


 * 1) External Modem’s Power is not On Solution: Turn the external modem’s power on.
 * 2) Port Settings May Be Incorrect Solution: In the Communications module, make sure the port settings match in the Modem Setup and Communications Settings dialog boxes. From the Settings menu choose Modem. Note the communication port in use. From the Settings menu, choose Communication. Set the port to match the setting in the Modem Setup dialog box.
 * 3) Baud Rate May Be Set Incorrectly Solution: Set the baud rate in the Control Panel to the maximum rate the modem supports. The baud rate Works is using is shown by selecting Communication from the Settings menu. This baud rate cannot be higher than what the modem supports. The rate indicated here is controlled by the Control Panel settings for the port. If the rate is higher than the modem supports, complete the following steps:
 * 4) * Exit Works.
 * 5) * Run Windows Control Panel and choose the Ports icon.
 * 6) * Choose the port Works is using for communication.
 * 7) * Select the Settings Tab.
 * 8) * Change the baud rate to the rate the modem supports.
 * 9) * Select OK to accept the new baud rate.
 * 10) * Close the Ports Settings dialog.
 * 11) * Exit the Control Panel.
 * 12) * Restart Works and create a new Communication document.
 * 13) * From the Settings menu, choose Communication and verify that the rate matches the one you selected in the Windows Control Panel.
 * 14) Advanced Settings May Have Been Changed to Invalid Strings Solution: Use the Restore button to reset strings to the Works defaults. From the Settings menu, choose Modem and choose the Advanced button. If any of the settings have been changed, use the Restore button to return them to the defaults.
 * 15) Modem Cable May Be Damaged Solution: Replace the modem cable.

B10. Not Enough Memory to Undo
The Works error message “Not enough memory to undo” means that Works is unable to undo your request if you change your mind after Works has completed your request. It does not mean that Works cannot complete your request. When you encounter this error, we recommend that you choose Cancel, then Save your document. Saving the document creates your own UNDO feature and you can revert to the last save if you change your mind after executing a command that Works said it could not undo.

B11. Operator Missing or Not Valid
If you receive this error message while you are entering data or a formula into the database or spreadsheet, the list separator in the International Settings section of the Windows Control Panel may have the wrong value. This value cannot be blank. You should either have a comma or a semi-colon  in the List Separator option.

B12. OLE Registration Database incorrect. Run Setup. Continue anyway? ———————————————————— This problem can occur if you have manually moved the Works program files, renamed the directory containing the Works program files, reinstalled Windows, or deleted your REG.DAT file in the Windows directory. In any case, this problem can be resolved by running the Works for Windows Setup again.

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=============================================== C. Hewlett-Packard DeskJet Printers ============================================================

C1. Printing Envelopes
DeskJet 520, 550c, 560c To print envelopes larger than the supported envelope options on the DeskJet 520, 550c, and 560c you need to add the following lines to the MSWORKS3.INI file.

[Envelope] Options=1 LPT1=77 NOTE: If your printer is connected to LPT2 you will need to substitute LPT2 in place of the LPT1 above.

If you want to print envelopes smaller than the supported size you will need to disable this option by changing the Options=1 to Options=0.

DeskJet 510 To print envelopes smaller than the supported envelope options on the DeskJet 510 you need to add the following lines to the MSWORKS3.INI file.

[Envelope] Options=1 LPT1=65 NOTE: If your printer is connected to LPT2 you will need to substitute LPT2 in place of the LPT1 above.

If you want to print envelopes larger than the supported size you will need to disable this option by changing the Options=1 to Options=0.

C2. Printing Color Charts
If you are unable to print color charts in any color other than Red or Cyan and you are using either the DeskJet 500c, 550c, or 560c, you will need to contact Hewlett-Packard for an updated printer driver. Updated drivers are also available in the HP sections on CompuServe and Internet. The technical support number for the HP DeskJet is (208) 323-2551.

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=============================================== D. Canon BJ-200, BJ-300, BJC-600 ============================================================

D1. Printing Envelopes
Envelopes may print in the wrong orientation (that is, portrait instead of landscape) on the Canon BJ-200 printer.

  Exit Works for Windows 3.0.   In Program Manager, choose Run from the File menu.   In the Command Line box, type the following and choose OK: NOTEPAD MSWORKS3.INI.   Add the following section to the MSWORKS3.INI file: [Envelope] Options=1 LPT1=16 NOTE: Be sure to include a blank line above and below this section to separate it from the other sections in the file.   From the File menu, choose Save.   From the File menu, choose Exit. 

KBCategory: kbprint KBSubcategory: wworkskb

= Additional reference words: kbhowto3.00a 3.00b w_works readme.txt =

Version : WINDOWS:3.0a,3.0b Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1999.