Microsoft KB Archive/191960

= XL97: Display Becomes Garbled When You Scroll Through Workbook =

Article ID: 191960

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q191960



WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.



SYMPTOMS
When you scroll through a workbook in Microsoft Excel 97, the text in the workbook becomes garbled and unreadable.



CAUSE
This problem occurs when the following conditions are true:


 * The workbook has been converted from a Lotus format (WK4) to Excel 97 format (XLS). -and-


 * You use the Paste functionality within Excel. -and-


 * You scroll through the workbook. -and-


 * You are using a Compaq video driver.



RESOLUTION
To resolve this problem, disable the text display feature of the video driver. To do this, follow these steps:


 * 1) Right-click the desktop and click Properties on the shortcut menu.
 * 2) Click the Compaq tab and then click Settings.
 * 3) Click the Advanced tab. Click to clear the Text check box.
 * 4) Click OK twice. When you are asked to reboot, click Yes.



MORE INFORMATION
This problem does not occur if you continue to use the file in the Lotus (WK4) format, nor does it occur if you save the file to Excel 95 or earlier Excel format.

The follow Compaq video drivers have been reported to exhibit this problem:

Cpqdisp.Drv (version 4.03.00 1102-1.91.1A)

CmpqDP4000 (version 1.90)

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: distort xl97 corrupt mangled fuzzy blurry

Keywords: kbhardware kbprb kb3rdparty kbdisplay KB191960

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