Microsoft KB Archive/893310

= A printed document contains additional characters or words when you print a Web page that uses Adobe Type 1 fonts in Internet Explorer 6 =

Article ID: 893310

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows Server 2003, Web Edition

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

 Microsoft Windows XP Home Edition</li></ul>

 Microsoft Windows XP Professional</li></ul>

 Microsoft Windows 2000 Professional Edition</li></ul>

 Microsoft Windows 2000 Server</li></ul>

 Microsoft Windows 2000 Advanced Server</li></ul> </li></ul>

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<div class="notice_section">

Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

<div class="symptoms_section">

SYMPTOMS
When you print a Web page that uses Adobe Type 1 fonts, the printed document is incorrect. You may experience the following symptoms:
 * Characters from the beginning or the end of a line in the document are repeated on the next line in the printed document.
 * Words from the beginning or end of a line in the document are repeated on the next line in the printed document.

For example, you print the following text from a Web page:

Quick brown fox jumped over the lazy dog's back.

Quick brown fox jumped over the lazy dog's back.

Quick brown fox jumped over the lazy dog's back.

Quick brown fox jumped over the lazy dog's back.

In this situation, the printed text may appear similar to the following text:

Quick brown fox jumped over the lazy dog's back.

back .Quick brown fox jumped over the lazy dog's back.

back .Quick brown fox jumped over the lazy dog's back.

back .Quick brown fox jumped over the lazy dog's back.

<div class="cause_section">

CAUSE
This problem occurs if you use Microsoft Internet Explorer 6. This is because there is an incompatibility with Adobe font rendering in the Internet Explorer 6 printing engine.

During the page layout process, Internet Explorer measures character widths by using the screen font. However, the MSHTML component in Internet Explorer forces the use of TrueType fonts. This is because certain Adobe fonts are not True Type fonts and because the display code path in Internet Explorer verifies the destination media. Therefore, a different set of widths exists for the characters that are printed.

<div class="resolution_section">

RESOLUTION

 * Microsoft Windows Server 2003
 * Microsoft Windows XP Service Pack 1 (SP1) and Windows XP Service Pack 2 (SP2)
 * Microsoft Windows 2000

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Internet Explorer 6 Service Pack 1 (SP1) installed to install this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Note If the Mshtml.dll file is being used when you apply this hotfix, you must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions <pre class="fixed_text">  Date         Time   Version       Size         File name --  07-Apr-2005  21:32  6.0.3790.305  2,930,688    Mshtml.dll

Windows Server 2003, 64-bit versions <pre class="fixed_text">  Date         Time     Version       Size        File name 07-Apr-2005 19:30    6.0.3790.305  8,231,424   Mshtml.dll 07-Apr-2005 19:32    6.0.3790.305  2,930,688   Wmshtml.dll

Hotfix installation information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you install this hotfix, you must set the following registry value to apply the changes that are included in this hotfix:

Value name: DO_NOT_FORCE_TRUETYPE_K893310

Value type: REG_DWORD

Value data: 0x1

In this registry value, a value of 0x1 enables compatibility support for Adobe fonts when you use them in Internet Explorer. To disable compatibility support for Adobe fonts in Internet Explorer, set this value to 0x0.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Internet Explorer 6 Service Pack 1 (SP1) installed to install this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Note If the Mshtml.dll file is being used when you apply this hotfix, you must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Service Pack 1 <pre class="fixed_text">  Date         Time   Version        Size        File name 24-Mar-2005 17:35  6.0.2800.1502  2,703,360   Mshtml.dll

Windows XP Service Pack 2 <pre class="fixed_text">  Date         Time   Version        Size        File name ---  25-Mar-2005  06:04  6.0.2900.2640  3,011,584   Mshtml.dll

Hotfix installation information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you install this hotfix, you must set the following registry value to apply the changes that are included in this hotfix:

Value name: DO_NOT_FORCE_TRUETYPE_K893310

Value type: REG_DWORD

Value data: 0x1

In this registry value, a value of 0x1 enables compatibility support for Adobe fonts when you use them in Internet Explorer. To disable compatibility support for Adobe fonts in Internet Explorer, set this value to 0x0.

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Internet Explorer 6 Service Pack 1 (SP1) installed to install this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Note If the Mshtml.dll file is being used when you apply this hotfix, you must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time    Version        Size        File name 24-Mar-2005 17:35   6.0.2800.1502  2,703,360   Mshtml.dll

Hotfix installation information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you install this hotfix, you must set the following registry value to apply the changes that are included in this hotfix:

Value name: DO_NOT_FORCE_TRUETYPE_K893310

Value type: REG_DWORD

Value data: 0x1

In this registry value, a value of 0x1 enables compatibility support for Adobe fonts when you use them in Internet Explorer. To disable compatibility support for Adobe fonts in Internet Explorer, set this value to 0x0.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: MSHTML ADOBE PRINTING

Keywords: kbbug kbfix kbqfe kbmbsmigrate kbwinserv2003presp1fix kbhotfixserver KB893310

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