Microsoft KB Archive/261164

= XFOR: Unable to View Local Video in Windows 2000 Multi-Monitor Configuration =

Article ID: 261164

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q261164





SYMPTOMS
When you attempt to join an online video conference while configured for Windows 2000 multiple-monitor support, the local video stream is not displayed and a yellow icon containing the following message is generated underneath the local video:

An unexpected error occurred



RESOLUTION
Clients configured with the multi-monitor configuration must install the DirectX 8 drivers.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

Additional query words: exch2kp2w

Keywords: kbbug kbnofix KB261164

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