Microsoft KB Archive/196395

= XADM: DS_E_UNABLE_TO_PROCEED While Opening Admin Program =

Article ID: 196395

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q196395



SYMPTOMS
After restoring an Exchange Server directory to an offline recovery server, it is possible to receive a DS_E_UNABLE_TO_PROCEED error message when you open the Exchange Server Administrator program.



CAUSE
The restored server and the original backup server do not have matching service pack levels.



WORKAROUND
To work around this problem, install the correct service pack on the recovery server.

Additional query words: admin restore

Keywords: kbprb KB196395

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