Microsoft KB Archive/249064

= IEXPLORE Caused an Invalid Page Fault in SHELL32.DLL =

Article ID: 249064

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q249064



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you attempt to start Internet Explorer, you may receive the following error message:

This program has performed an illegal operation and wil be shut down.

When you click Details, you may see the following error message:

IEXPLORE caused an invalid page fault in SHELL32.DLL

When you click Close, you may see the following error message:

There was an internal error and one of the windows you were using will be closed.

If you Search on the toolbar, the search pane may be blank.



CAUSE
This issue can occur if there is an incomplete Search Bar value in the registry.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Delete the Search Bar value from the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main

NOTE: You may have to export and delete the entire registry key to resolve this issue.

Additional query words: shell32.dll iexplore ipf

Keywords: kberrmsg kbinvalidpagefault kbenv kbprb KB249064

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