Microsoft KB Archive/80191

= PC OS2: Err Msg: Mail Database Cannot Be Reached =

Article ID: 80191

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 2.1e, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.0, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.0b, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.2, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.2a, when used with:
 * Microsoft OS/2 1.21

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This article was previously published under Q80191



SYMPTOMS
The Presentation Manager client for Microsoft Mail for PC Networks is a recompiled version of the Windows client. It uses the Windows Libraries for OS/2 (WLO) to provide program functionality.

When the Presentation Manager client for Microsoft Mail for PC Networks is started, the program looks for a WIN.INI file in the OS2\DLL directory. If the file is not present in that directory, the following error message is displayed:

Mail database cannot be reached



CAUSE
For Mail to work correctly, it is not necessary to use the WIN.INI settings to specify the mail database's drive or path; however, the WIN.INI file must be present.



RESOLUTION
To correct this error, create a text file with the name WIN.INI and save it in the OS2/DLL directory.

Additional query words: 2.10e 3.00 3.00b 3.20 3.20a run start windows compatibility libraries

Keywords: KB80191

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