Microsoft KB Archive/280717

= Run-Time Error Message Occurs with Catalog Refresh =

Article ID: 280717

Article Last Modified on 10/28/2003

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q280717



SYMPTOMS
When refreshing the catalog, you may receive the following error messages:

Commerce Server 2000

Error: Title: Error

A Runtime Error has occurred.

Do you wish to Debug?

Line: 242

Error: Invalid character

Followed by:

Error: Title: Internet Explorer Script Error

An error has occurred in the script on this page.

Line: 244

Char: 9

Error: Syntax Error

Code: 0

URL: http://sitename/vdir/include/Dlg_Error.asp

Do you want to continue running scripts on this page?

And possibly:

Error: Title: Business Desk: Error

An error occurred while refreshing the catalog cache for:

http://servername/retail

Commerce Server 2002

Error: Title: Business Desk: Error

An error occurred while refreshing the catalog cache for:

http://servername/retail

Number: 0x46

Description: Permission Denied

Source: Microsoft VBScript runtime error



CAUSE
Here are some of the reasons as to why you receive these error messages:
 * The user that is attempting to refresh the catalog does not have permissions to access BDRefresh.asp in the Site directory.
 * The Commerce Application was installed on a new Internet Information Server (IIS) Web site that is either bound to a secondary IP address or the Web site uses Host Headers.



RESOLUTION
Commerce Server 2000

If the user that is attempting to refresh the catalog does not have permissions to access BDRefresh.asp in the Site directory, the resolution is to give all users that are allowed to refresh catalogs read permission on BDRefresh.asp in the &quot;retail&quot; application directory.

If the Commerce Application was installed on a new Internet Information Server (IIS) Web site that is either bound to a secondary IP address or to a Web site that uses Host Headers, remove the application from IIS.

Commerce Server 2002

To resolve this problem, follow the steps that are outlined in the product documentation in the following topic: Securing Your Site Securing Business Desk Securing BDRefresh.asp, RefreshApp.asp, and Opt-Out.asp



STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000.

Additional query words: plutonium cs2 com2k

Keywords: kbbug kbpending KB280717

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