Microsoft KB Archive/827808

= &quot;Clip Organizer Cannot Complete the Operation&quot; Error Message When You Try to Start Clip Organizer =

PSS ID Number: 827808

Article Last Modified on 10/2/2003

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The information in this article applies to:


 * Microsoft Office 2000

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SYMPTOMS
When you try to start Clip Organizer either in a pane or as a stand-alone program, you may receive the following error message:

Clip Organizer cannot complete the operation.

Error in the DLL: Error Code 0x800401F9



CAUSE
This problem may occur if Microsoft Data Access Components (MDAC) has been updated by third-party programs. This changes certain MDAC files that Clip Organizer uses. If they are not compatible with MDAC 2.7, Clip Organizer issues the error message.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Right-click Start, and then click Explore.
 * 2) On the Tools menu, click Folder Options.
 * 3) Click the View tab, and then click Show hidden files and folders.
 * 4) Open the C:\Windows\INF folder, and then right-click MDAC.INF or MDACINST.INF, whichever file is present, and then click Install.
 * 5) If you are prompted for your Microsoft Windows CD, insert the Windows CD, and then locate the C:\I386 folder on your hard disk. If you are not prompted for your Windows CD, click Browse, and then open the C:\I386 folder. Click Open.

Note The I386 folder can be located in other directories. On some computers, the I386 folder resides in the Windows folder.
 * 1) Click OK.

If you are prompted to overwrite a newer file with an older file, click Yes.
 * 1) Restart your computer.

Additional query words: CAG CO Clorg

Keywords: kberrmsg kbprb KB827808

Technology: kbOffice2000 kbOffice2000Search kbOfficeSearch

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