Microsoft KB Archive/240240

= Programs Do Not Work After Restoring Computer with Backup =

Article ID: 240240

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q240240



SYMPTOMS
After you use the Backup tool to restore a complete system backup, some of your installed programs may not work correctly. Also, shortcuts located on your desktop may not function.



CAUSE
This behavior can occur because Backup does not back up short file names when you back up files.



RESOLUTION
To work around this issue, reinstall any programs that exhibit this behavior.



STATUS
This behavior is by design.



MORE INFORMATION
When files are restored by Backup, they are restored in alphabetical order, and a new short file name is generated for each file. If the program you are using relies only on the short file names of the files installed by the program, the program may no longer function because it is attempting to use incorrect files.

Additional query words: ntbackup.exe 8.3 MS-DOS

Keywords: kbprb KB240240

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