Microsoft KB Archive/215901

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PPT97: "PowerPoint Found an Error That It Can't Correct..." While Updating Links

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Q215901

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The information in this article applies to:


 * Microsoft PowerPoint 97 for Windows

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SYMPTOMS
When you open a Microsoft PowerPoint document that contains links, and then update the links, you receive the following error message:

PowerPoint found an error that it can't correct. You should save presentations, exit, and then restart PowerPoint.

If you quit PowerPoint and then examine the list of active programs (press CTRL+ATL+DEL), powerpnt.exe is still listed as active.

When you try to restart PowerPoint and open a document, you immediately receive the error message, and you may have to quit PowerPoint by pressing CTRL+ALT+DEL.

How to Quit PowerPoint After the Error Occurs
To quit PowerPoint, use the appropriate method for your operating system.

Microsoft Windows NT

 * 1) Press CTRL+ALT+DEL to open the Task Manager dialog box.
 * 2) Click the Processes tab.
 * 3) Click to select powerpnt.exe in the Image Name column, and then click End Process.

Microsoft Windows 95 or Microsoft Windows 98

 * 1) Press CTRL+ALT+DEL to open the Close Program dialog box.
 * 2) Click to select powerpnt.exe in the list of programs, and then click End Task.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: powerpoint97 ppt97 linked update errmsg PowerPoint found an error that it can t correct

Keywords : kbui kbdta kbweb

Issue type : kbbug

Technology :