Microsoft KB Archive/264742

= Inactive LUs may cause SnaPrint service utilization to increase =

Article ID: 264742

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0 Service Pack 2
 * Microsoft SNA Server 4.0 Service Pack 3
 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft Host Integration Server 2000 Service Pack 1

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This article was previously published under Q264742



SYMPTOMS
If the LU that is being used by an SNA Server print session is inactive, the SnaPrint service keeps trying to activate the session. The status of the print session remains pending.

When many LUs are inactive and many print sessions are pending, the CPU utilization may reach 90 percent or higher. Task Manager shows that the SnaPrint service is using most of the processor time.



CAUSE
The SnaPrint session waits for the LU to become available, and then the SnaPrint service activates the print session.



WORKAROUND
If you stop some of the pending print sessions, the amount of CPU utilization should decrease.



STATUS
This behavior is by design for cases where the SNA Server is restarted, but the SnaPrint Server is not restarted.

Keywords: KB264742

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