Microsoft KB Archive/835209

= Description of the English and Japanese Office 2003 Resource Kit hotfix package: February 10, 2004 =

Article ID: 835209

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office 2003 Editions Resource Kit

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SUMMARY
This article describes the Microsoft Office 2003 Resource Kit issue that is fixed in the Office 2003 Resource Kit hotfix package that is dated February 10, 2004.

Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:  A custom transform (MST) file does not copy additional files to user profile folders that were redirected to the network in Office 2003. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:

892996 A custom transform (MST) file does not copy additional files to user profile folders that were redirected to the network in Office 2003

Note This software update will not fix this issue if you are redirecting user profile folders, such as the Application Data folder, the Desktop folder, or the My Documents folder.  If you want to add some files to a computer during installation, you need to add the Office Profile Settings (.ops) file which includes the configuration to add files to your computer in a custom transform. When you install Office 2003 with this custom transform by using Custom Install Wizard, the installation of Office 2003 may fail with an Error 1603.

Note This problem may occur if the added file already exists on the computer where you are installing Office 2003 and the Created date is significantly earlier than the Modified date of the existing file. When this scenario occurs, the added file is not copied and the custom action that verifies that the added file was not corrupted during installation does not complete successfully. This causes a critical failure.

The name of the custom action that does not complete successfully will start with OCW_Verify_ as shown in the following sample: MSI (s) (2C:94): Executing op: ActionStart(Name=OCW_Verify_User_Settings_Files, Description=Verifying custom default settings,) Action 10:12:02: OCW_Verify_User_Settings_Files. Verifying custom default settings MSI (s) (2C:94): Executing op: CustomActionSchedule (Action=OCW_Verify_User_Settings_Files,ActionType=3073,Source=BinaryData, Target=_OCW_Verify_User_Settings_Files@4,CustomActionData=C:\Documents and Settings\tuser\Application Data\Microsoft\Outlook\outcmd.dat*5067A31EB63B551D025B15D6DF2DABDF MSI (s) (2C:94): Creating MSIHANDLE (5280) of type 790536 for thread 3988 Action ended 10:12:02: InstallExecute. Return value 3. Earlier in the log, you may find an entry that shows an added file that did not copy that is similar to the following log entry: MSI (s) (2C:94): Executing op: SetSourceFolder(Folder=C:\DOCUME~1\tuser\LOCALS~1\Temp\) MSI (s) (2C:94): Executing op: SetTargetFolder(Folder=C:\Documents and Settings\tuser\ Application Data\Microsoft\Outlook\) MSI (s) (2C:94): Executing op: FileCopy(SourceName=~OCW0008.TMP,,DestName=outcmd.dat, Attributes=32,FileSize=990,PerTick=32768,IsCompressed=0,VerifyMedia=0,,,,,,,,InstallMode=262144,,,,,,) MSI (s) (2C:94): File: C:\Documents and Settings\tuser\Application Data\Microsoft\Outlook\outcmd.dat; Won't Overwrite;  No patch;  Existing file is unversioned but modified 



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites for this hotfix.

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create or to modify any registry keys to activate any hotfixes that are contained in this package.

Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

English version
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   Date         Time   Version        Size       File name -   10-Feb-2004  17:15  5.0.2919.6304  7,497,792  Office2003-kb835209-enu.exe After you apply the hotfix, the English version of this hotfix has the file attributes (or later versions of the file attributes) that are listed in the following table:   Date         Time   Version      Size     File name -   28-Jan-2004  05:16  11.0.6120.0  580,296  Custwiz.exe 28-Jan-2004 05:17  11.0.6120.0   35,528  Ocw_cpyf.dll

Japanese version
The Japanese version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   Date         Time   Version        Size       File name --   20-May-2005  17:56  5.0.2919.6304  7,587,896  Office2003-kb835209-jpn.exe After you apply the hotfix, the Japanese version of this hotfix has the file attributes (or later versions of the file attributes) that are listed in the following table:   Date         Time   Version      Size     File name ---   17-Mar-2005  21:40  11.0.6550.0  581,832  Custwiz.exe 17-Mar-2005 21:40  11.0.6550.0   35,528  Ocw_cpyf.dll

Additional notes
For more information about how to install this hotfix, see the Readme.txt file that the package contains.

