Microsoft KB Archive/231768

= Dialing Between France and French Territories =

Article ID: 231768

Article Last Modified on 1/24/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95
 * Microsoft Windows 98 Second Edition

-



This article was previously published under Q231768



SYMPTOMS
If you are located in France and you attempt to dial a number in one of the French overseas territories, an incorrect number may be dialed and you may not be able to connect. The territories affected include:
 * Guadeloupe


 * Guyana


 * Martinique


 * Mayotte Island


 * Reunion Island


 * St. Pierre and Miquelon



CAUSE
These territories are part of the French telecommunications system. When you are dialing from France, they are treated as part of the French domestic telephone system, instead of being treated as foreign countries.

If you configure the Country or Region code to one of the above countries and your dialing (telephony) location is set to France, the call is dialed as an international call. Calls to these territories should be treated as domestic long-distance calls when dialed from France.



RESOLUTION
When you configure a dial-up connection originating in France to a phone number in one of the French overseas "Departments" (listed below), select "France" (country code 33) as the Country or Region code for the destination number, instead of the actual territory name.

French overseas territories that are treated as "Departments" (included as part of the French telephone system) include:

French overseas territories that are treated as "Territories" (not as part of the French telephone system) include:



MORE INFORMATION
When you dial a number in any of these territories from a country other than France, the Country or Region code should be set to the actual country name, not "France."

Keywords: kbprb KB231768

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.