Microsoft KB Archive/830816

= Word 2000 Post-Service Pack 3 Hotfix Package: November 5, 2003 =

Article ID: 830816

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft Word 2000 Standard Edition

-





ARTICLE CONTENTS

 * SUMMARY
 * Issues That Are Fixed in the Hotfix Package
 * MORE INFORMATION
 * Hotfix Information
 * Prerequisites
 * Restart Information
 * Hotfix Replacement Information
 * Registry Information
 * Hotfix File Information
 * REFERENCES



SUMMARY
This article describes the Microsoft Word 2000 issue that is fixed in the Word 2000 Post-Service Pack 3 hotfix package that is dated November 5, 2003.

back to the top

Issues That Are Fixed in the Hotfix Package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:
 * When you run Word 2000 in a terminal services session, Word may stop responding (hang) or may quit unexpectedly when the Microsoft Office Assistant (Word Help) is supposed to appear to help you with the task.

back to the top



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

back to the top

Prerequisites
 The optimized and the full-file versions of this hotfix are a post-Office 2000 Service Pack 3 (SP-3) hotfix. To install the hotfix, you must have Office 2000 SP-3 installed.

For additional information about Office 2000 SP-3, click the following article number to view the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of the Office 2000 Service Pack 3

 This hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0



back to the top

Restart Information
You do not have to restart your computer after you apply this hotfix.

back to the top

Hotfix Replacement Information
This hotfix package is replaced by a later hotfix package.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

831958 Word 2000 Post-Service Pack 3 Hotfix Package: November 17, 2003

back to the top

Registry Information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

back to the top

Hotfix File Information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size       File name ---  05-Nov-2003  22:21  4,786,516  Winwordff.msp (Full-File/Administrative) 05-Nov-2003 21:51  1,593,688  Winwordop.msp (Optimized) After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:   Date         Time   Version     Size       File name --  04-Nov-2003  22:14  9.0.0.8229  8,826,932  Winword.exe Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

back to the top

