Microsoft KB Archive/272204

= 0x80040E09 Error Message Occurs When Creating a Playlist =

Article ID: 272204

Article Last Modified on 1/25/2006

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APPLIES TO


 * Microsoft Windows Media Player 7.0
 * Microsoft Windows Media Player 7.1

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This article was previously published under Q272204



SYMPTOMS
In Windows Media player, when you create a new playlist, and you enter a name for the playlist, when you click OK, you receive the following error message:

ErrorCode = 0x80040E09.



CAUSE
This behavior occurs because you do not have the NTFS permissions to modify the following directory: Documents and Settings\All Users\Application Data\Microsoft\Media Index. By default, only administrators and power users have the right to modify this folder.

NOTE: This issue occurs in NTFS partitions only; it does not occur in FAT partitions.



RESOLUTION
To resolve this issue, perform either of the following actions:


 * Ask the administrator to change the permissions on the Media Index folder, so that a you can modify the directory.

-or-
 * Ask the administrator to add you to the power users group.



MORE INFORMATION
The 0x80040E09 error indicates that permission has been denied.

Keywords: kberrmsg kbenv kbprb KB272204

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