Microsoft KB Archive/82459

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Procom Technology's SCSI Driver Causes Windows Setup to Hang

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Q82459

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
You are using a Procom Technology SCSI disk driver, and the Microsoft Windows Setup program stops responding (hangs) when checking the system configuration.

CAUSE
Procom Technology's SCSI disk driver revision 1.3, September 1991, (filename: SCSIDISK.SYS) causes this problem.

WORKAROUND
Doing one of the following allows the Windows 3.1 Setup program to function properly:


 * Comment (remark) out the SMARTDRV line in the CONFIG.SYS or AUTOEXEC.BAT file. (To do this, open the CONFIG.SYS or AUTOEXEC.BAT file in a text editor and type REM at the beginning of the SMARTDRV line.)

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 * Comment (remark) out the DEVICE=SCSIDISK.SYS line in the CONFIG.SYS file. (To do this, open the CONFIG.SYS file in a text editor and type REM at the beginning of the DEVICE=SCSIDISK.SYS line.)

After Windows 3.1 Setup has completed, you can reactivate the commented-out line. (To do this, open the CONFIG.SYS or AUTOEXEC.BAT file in a text editor and delete REM from the beginning of the line.)

MORE INFORMATION
For more information, contact Procom Technology.

The SCSI product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 3.1 3.11 third party procomm pro comm

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311