Microsoft KB Archive/321750

= Dungeon Siege 1.0: &quot;Dungeon Siege Has Encountered a Problem&quot; Error Message When You Load a Saved Game =

Article ID: 321750

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft Dungeon Siege
 * Microsoft Dungeon Siege: Legends of Aranna

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This article was previously published under Q321750



SYMPTOMS
When you load a saved game in Microsoft Dungeon Siege, you may receive the following error message:

Dungeon Siege has encountered a problem and needs to close. We are sorry for the inconvenience.

If you click Click Here, the following details appear:

Error Signature

AppName: dungeonsiege.exe AppVer: 0.2.3.801 ModName: dungeonsiege.exe

ModVer: 0.2.3.801 Offset: 0009b746



CAUSE
This behavior occurs when the saved game file is corrupted.



RESOLUTION
To resolve this problem, delete the saved game, and then use most recently saved game to continue with the character.

To locate Dungeon Siege saved game, follow these steps:
 * 1) Quit Dungeon Siege.
 * 2) On the desktop, double-click My Documents.
 * 3) Double-click the Dungeon Siege folder, and then open the Save folder.

Additional query words: msgame performance

Keywords: kberrmsg kbprb kbconfig KB321750

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