Microsoft KB Archive/894186

= FIX: Windows XP stops responding when more than one process accesses a file on a NFS shared linked folder from Client for NFS =

Article ID: 894186

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Services for UNIX 3.5
 * Microsoft Windows Services for UNIX 3.0 Standard Edition

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SYMPTOMS
Microsoft Windows XP stops responding (hangs) when you access a file that is on a Network File System (NFS) shared linked folder from Client for NFS. This problem occurs when the following conditions are true:
 * Windows XP runs on a computer that has more than one CPU.
 * More than one process accesses the file on the shared linked folder at the same time.
 * The NFS shared folder is hosted on HP-UX.

When the system stops responding, you receive the following error message:

Error 0x27, RDR_FILE_SYSTEM



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Services for UNIX 3.5
  Date         Time   Version      Size     File name --  18-Feb-2005  10:40  8.0.1969.27  315,136  Nfsgwrdr.sys 18-Feb-2005 10:40  8.0.1969.27  311,424  Nfsrdr.sys

Windows Services for UNIX 3.0
  Date         Time   Version      Size     File name --  18-Feb-2005  10:24  7.0.1701.43  362,336  Nfsgrdr4.sys 18-Feb-2005 10:24  7.0.1701.43  317,056  Nfsgwrdr.sys 18-Feb-2005 10:24  7.0.1701.43  313,472  Nfsrdr.sys 18-Feb-2005 10:24  7.0.1701.43  359,392  Nfsrdrn4.sys 19-Feb-2004 06:36  5.0.2134.1    35,600  Regini.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about Windows Services for UNIX, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/interopmigration/bb380242.aspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: SFU crash

Keywords: kbqfe kbbug kbfix kbprb kbhotfixserver KB894186

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