Microsoft KB Archive/328766

= Discovery Data Manager Does Not Copy Processed Discovery Data Records to the Outbox for Copy to the Parent Site =

Article ID: 328766

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 3
 * Microsoft Systems Management Server 2.0 Service Pack 4

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This article was previously published under Q328766



SYMPTOMS
Discovery Data Manager (DDM) may not copy processed discovery data records (DDRs) to the outbox for copy to the parent site. The Ddm.log file may contain a report similar to the following report:

CDiscoverDataManager::SendItemToSite - Unable to create file E:\SMS\inboxes\ddm.box\outbox\IBIBNQWX.DDR

CDiscoverDataManager::ProcessDDRs_PS - Unable to forward to parent site

Additionally, there may also be a backlog of DDRs.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name    Platform -  12-Sep-2002  11:01  2.0.3.1        252,621  Q328766.exe 02-Mar-2001 03:45  2.0.1493.3281  261,904  Ddm.dll      Alpha 02-Mar-2001 03:45  2.0.1493.3281  173,456  Ddm.dll      x86 25-Sep-2001 23:14  2.0.1250.7     762,688  Preinst.exe  x86 25-Sep-2001 23:14  2.0.1250.7     762,688  Preinst.exe  x86

Note: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbsms200presp3fix KB328766

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