Microsoft KB Archive/314927

= XIMS: Extended Characters Are Not Displayed Correctly in the Subject Field =

Article ID: 314927

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q314927





SYMPTOMS
If a message from a Microsoft Mail Connector with code page 850 comes to an Exchange 2000 server by means of another Exchange 2000 server that is running the Microsoft Mail Connector, extended characters in the subject of that message may seem to be garbled.



CAUSE
Exchange 2000 receives the message with valid Transport-Neutral Encapsulation Format (TNEF) with code page 850. Exchange 2000 decodes TNEF, gets PR_MESSAGE_CODEPAGE (850), and then sets it correctly in the cache, but converter's code page (1252) overwrites that setting. Therefore, Exchange 2000 has an incorrect code page set to 1252 instead of 850. Because there is no valid conversion between 850 and 1252, Exchange 2000 converts the message incorrectly:

Received: from dlg2-04.dlgleo.com ([157.58.133.175]) by dlg2-05.dlgleo.com with Microsoft SMTPSVC(5.0.2195.2966);

Fri, 5 Oct 2001 02:34:54 -0700 content-class: urn:content-classes:message Return-Path: IMCEAMS-CYB_BP1_Admin@dlgleo.com X-MimeOLE: Produced By Microsoft Exchange V6.0.4417.0

X-OriginalArrivalTime: 05 Oct 2001 09:34:54.0903 (UTC)

FILETIME=[FD9AFC70:01C14D80]

Subject: =?iso-8859-1?Q?--__=3F=3F=3F=3F=3F=3F_=2C=2C=2C=2C=2C_=A4=A4?=

Date: Thu, 4 Oct 2001 14:42:00 -0700

MIME-Version: 1.0

Message-ID: 059F497EFB40784082579F50C36C4A5F702E@dlg2-04.dlgleo.com

Content-Type: text/html;

charset=&quot;iso-8859-1&quot;

Content-Transfer-Encoding: binary

X-MS-Has-Attach:

X-MS-TNEF-Correlator:

Thread-Topic: =?iso-8859-1?B?LS0tLS0tICA/Pz8/Pz8gLCwsLCwgpKQ=?=

Thread-Index: AcFNgP1yHnDJiHuBT/6HAUd6L0QI+Q==

From: &quot;Administrator&quot; IMCEAMS-CYB_BP1_Admin@dlgleo.com

To: &quot;Jorge Pinero&quot; jorge@dlgleo.com



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information store

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Keywords: kbbug kbexchange2000presp2fix kbexchange2000sp2fix kbfix KB314927

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