Microsoft KB Archive/293187

= Clients Look for Old Packages (.pkg Files) on Client Access Points =

Article ID: 293187

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q293187



SYMPTOMS
When you review Server Message Block (SMB) traffic between a Systems Management Server (SMS) client and Client Access Points, you may see clients attempting to find packages (such as SO100001.pkg) in the \\%CAPSERVER%\CAP_%sitecode%\PkgInfo.box folder that have been deleted from the SMS Administrator console.

This is an example of this traffic that you can see with Network Monitor:

Client->CAP

C transact2 Findfirst, File = \PkgInfo.box\S0100001.PKG

CAP->Client

R transact2 - NT Error, System, Error, Code - (15) STATUS_NO_SUCH_FILE

The Smsapm32.log file contains the following entry:

TEST : The constructed file path is

'\\SERVER01\CAP_SO1\PkgInfo.box\S0100001.PKG'.

TEST : IsCurrent(\\SERVER01\CAP_SO1\PkgInfo.box\S0100001.PKG) =

TRUE~

SCHED DATA : Failed to get package object.~



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To work around this problem:
 * 1) Make note of the package ID for all existing packages in the SMS Administrator console.
 * 2) On the client, manually delete %packageid%.00? files in the %SystemRoot%\MS\Sms\Clicomp\Apa\Jobs\Complete folder that are not noted as existing packages.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.



MORE INFORMATION
You can safely ignore this problem in most circumstances.

Additional query words: prodsms cap caps

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbsms200presp4fix KB293187

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