Microsoft KB Archive/892401

= A red exclamation mark appears and you cannot select the domain DFS root in the &quot;Trusting domains&quot; list in the Windows Server 2003 DFS management console =

Article ID: 892401

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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SYMPTOMS
In Microsoft Windows Server 2003, you use the Distributed File System (DFS) console together with the Show Root option. However, when you expand a domain in the Trusting domains list, a red exclamation mark appears. You cannot select the domain DFS root in the list.

This problem occurs when the NetBIOS name of the domain and the fully qualified domain name (FQDN) of the domain are of the same length.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, Itanium-based versions


WORKAROUND
To work around this problem, manually specify the DFS root name in the DFS management console. To do this, follow these steps:
 * 1) Click Start, click Run, type dfsgui.msc, and then click OK.
 * 2) In the Distributed File System dialog box, right-click the Distributed File System node, and then click Show Root.
 * 3) In the Root or host server text box, type the name of the DFS root that you want to access.
 * 4) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbwinserv2003sp1fix kbexpertisebeginner kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB892401

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