Microsoft KB Archive/138004

= Works 3.0 Does Not Recognize Word for Windows 7.0 File Format =

Article ID: 138004

Article Last Modified on 9/25/2003

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APPLIES TO


 * Microsoft Works 3.0 Standard Edition
 * Microsoft Works 3.0a
 * Microsoft Works 3.0b

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This article was previously published under Q138004



SYMPTOMS
Works 3.0x is not able to open a Word 7.0 file. When you try to open the file, Works doesn't recognize the file format, and tries to open the file as text.



CAUSE
This occurs because of a problem with the Microsoft Word for Windows 6.0 converter, Msword6.cnv, that was shipped with Microsoft Works 3.0x. It is able to read a Word 6.0 file, but it will not be able to read a Word for Windows 7.0 file, even though the file formats are the same.



RESOLUTION
To successfully open a Word 7.0 file in Works 3.0x, do one of the following:
 * Save the Word for Windows 7.0 file as a Word for Windows 2.0 file. -or-


 * Obtain an updated Msword6.cnv file which will allow you to bring both Microsoft Word 6.0 and 7.0 files into Microsoft Works 3.0x.



MORE INFORMATION
To obtain the updated Word 6.0x/7.0 for Windows Converter, see the following article in the Microsoft Knowledge Base:

105318 How to Obtain a Word 6.x/7.0 Converter for Use with Word 2.x

Additional query words: w_works softlib Word95

Keywords: kbprb KB138004

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