Microsoft KB Archive/823664

= Problem Error Message When You Try to Change Secondary Mailbox Permissions =

Article ID: 823664

Article Last Modified on 1/10/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SYMPTOMS
When you try to change permissions on a secondary mailbox in an Outlook 2002 profile, you may receive the following error message:

Outlook.exe has encountered a problem and needs to close.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) In Control Panel, double-click Add or Remove Programs.
 * 3) In the list of currently installed programs, click Microsoft Office XP Professional with FrontPage, and then click Change.
 * 4) In the Microsoft Office XP Setup Wizard, click Add or Remove Features, and then click Next.
 * 5) In the list of features to install, double-click Office Shared Features.
 * 6) Click the icon to the left of Alternative User Input, and then click Not Available.

Click Update to complete the removal of this group of features.
 * 1) Click Start, and then click Run.
 * 2) In the Run dialog box, type regsvr32 /u msimtf.dll, and then click OK.
 * 3) Click Start, and then click Run.
 * 4) In the Run dialog box, type regsvr32 /u msctf.dll, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB823664

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