Microsoft KB Archive/310095

= MacWD: Vertical and Horizontal Scroll Bars Are Missing When You Start Word =

Article ID: 310095

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Word 2001 for Mac
 * Microsoft Word 98 for Macintosh

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This article was previously published under Q310095



SYMPTOMS
When you start the Word program, the vertical and horizontal scroll bars may not appear.



CAUSE
This behavior can occur if the Horizontal scroll bar and Vertical scroll bar check boxes under Preferences are not selected.



RESOLUTION
To resolve this issue, make sure that the Horizontal scroll bar and Vertical scroll bar check boxes are selected. To do this, follow these steps:
 * 1) In Word 98, click Preferences on the Tools menu.

or

In Word 2001, click Preferences on the Edit menu.
 * 1) Click the View tab.
 * 2) Click to select the Horizontal scroll bar and the Vertical scroll bar check boxes, and then click OK.

Additional query words: mac macword WD2001KB WD2001 view elevator up down arrow move gone lost unavailable

Keywords: kbprb kbui KB310095

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