Microsoft KB Archive/137287

= Windows NT Backup Causes Access Violation When Started =

Article ID: 137287

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q137287



SUMMARY
When you start Windows NT Backup (NTBACKUP.EXE) a Dr Watson Access Violation error appears.



CAUSE
This error can be caused by corrupt log files in your %Systemroot%\system32 subdirectory. Catalog files are used by Windows NT Backup to sort the cache information from the tape.



RESOLUTION
To correct this problem, locate a file with the .Uxx extension (where xx is the number of the backup tape used during a backup session) in the %SystemRoot%\SYSTEM32 directory. Rename or delete the file and re-catalog the tape.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: KB137287

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