Microsoft KB Archive/296880

= XFOR: Messages Sent by Lotus Notes to Exchange Recipients Appear in the Badmail Folder =

Article ID: 296880

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q296880



SYMPTOMS
When you send messages from any Lotus Notes client of Domino Server version R5.0.4 through the Microsoft Exchange Connector for Lotus Notes to Exchange Server 5.5 Service Pack 3 or 4 (SP3 or SP4) recipients, the messages may be redirected to the Badmail folder.

This situation can occur if the Lotus Notes client is installed on the Exchange 5.5 Server that is hosting the connector, and you are mailing from Lotus Notes through Domino Server version R5.0.4 to the connector-hosting Exchange 5.5 server while the server is running McAfee GroupShield Exchange 4.5.

This situation occurs only if you have downloaded and installed the post-SP3 Exchange Connector for Lotus Notes hotfix, q256032engi.exe, or if you have installed SP4 for Exchange Server.

When messages pass through the connector and arrive in the Exchange Server Badmail folder, the following information may be recorded in the connectivity administrator's Browse log:

08-Aug-2000 22:39:17- LME-NOTES-NTSMEX(01f9) 4 41255:Successfully acquired the next inbound next message

Ntshcs(4658) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31200:Exchange Server has returned the condition: 80004005

Mexint(218) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31201:Microsoft Package

ID: General Error

Mexint(226) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31202:Extended MAPI information: Error: ????????????????

Mexint(238) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31202:a

Mexint(238) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31202:

Component: No additional information available

Version: 0

Low Level Error: 50a

Context: 501

Mexint(238)

08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31203:Extended NT information: Unspecified error

Mexint(262) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31053:Message content contains invalid information

Mexe(2371) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31053:Message content contains invalid information

Mexe(2901) 08-Aug-2000 22:39:17- LME-NOTES-MEXIN(01e8) 2 31074:Moving message with invalid syntax to Bad Mail Folder



CAUSE
This behavior can occur if you run McAfee GroupShield Exchange 4.5 on the Exchange Server while GroupShield is scanning the Exchange Notes Connector's x.400 Application Programming Interface (XAPI) mailbox.



WORKAROUND
To work around this behavior, do one of the following:
 * Turn off GroupShield Exchange 4.5.
 * Apply the latest version of GroupShield Exchange.
 * Configure GroupShield to exclude the Exchange Notes Connector's XAPI mailbox from scans.



MORE INFORMATION
You can view the contents of the Badmail folder on the Queues tab of the properties dialog box for Exchange Notes Connector. You can view more detailed message properties if you open the Badmail folder with the GWClient utility.

The affected versions of the Exchange Notes Connector include versions 2652.0 through 2653.11. Check the properties of the Lsdxa.exe file to determine the version.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Lotus Development Corporation and Network Associates' McAfee, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB296880

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