Microsoft KB Archive/175932

= Could Not Load Ntkrnlmp.exe. The Error Code Is 4 on DEC ALPHA =

Article ID: 175932

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q175932



SYMPTOMS
When you try to install Windows NT Server on a Digital Equipment Corp. (DEC) Alpha computer that had a different operating system installed, such as UNIX or VMS, the following error message may be displayed:

%system_root%\alpha\ntkrnlmp.exe could not be loaded. The error code

is 4.



CAUSE
There are three possible causes.


 * The computer is running with outdated firmware.
 * Outdated Arcinst.exe was used to create the system partition.
 * The computer was configured using an EISA configuration utility (ECU) for another operating system.



RESOLUTION

 * 1) Check with DEC for the latest firmware for the model Alpha computer in question.


 * 1) If you are installing Windows NT 3.51, please refer to the following Microsoft Knowledge Base article:

ARTICLE-ID: 138221

TITLE : Problems Creating Partitions with Arcinst.exe in Windows NT 3.51

The Arcinst.exe in Windows NT 4.0 has not had any reported problems.
 * 1) Download the proper ECU utility from DEC and use it to view and then save your computer's EISA configuration settings.

Additional query words: Alpha DEC arcinst.exe ntkrnlmp.exe

Keywords: kbsetup KB175932

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