Microsoft KB Archive/285811

= OLEXP: Error Message &quot;An Error Has Occurred (-17199)&quot; Occurs When Sending Messages =

Article ID: 285811

Article Last Modified on 5/24/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0 Macintosh Edition

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This article was previously published under Q285811



For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you attempt to send and receive messages, the operation is unsuccessful, and you may receive the following error message:

Error: A message in your Outbox could not be sent, the account which created it cannot be found

Explanation: an error has occurred

Error: -17199



CAUSE
This error may occur if there are messages in the Outbox that cannot be delivered because of an addressing issue.



RESOLUTION
To resolve this issue, delete or remove messages that cannot be sent from the Outbox and then attempt to send and receive messages again.



MORE INFORMATION
The error message most often occurs when an Outlook Express identity has been configured with multiple e-mail accounts and one of the accounts has either been removed or is otherwise not functioning. When you attempt to send and receive messages, Outlook Express attempts to deliver messages in the Outbox, but it cannot because it is unable to access the account.

Additional query words: Apple Mac

Keywords: kberrmsg kbprb KB285811

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