Microsoft KB Archive/245635

= Outlook momentarily stops or hangs =

Article ID: 245635

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Office Outlook 2003

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This article was previously published under Q245635



SYMPTOMS
Microsoft Outlook appears to stop responding and then starts when you move the pointer over the Printer button on the toolbar.



CAUSE
Outlook has paused to read information from the registry for the default printer so that it can report information about the printer in the ToolTip text.



RESOLUTION
A permanent resolution for this behavior is to disable ToolTips for buttons. To do this, follow these steps:
 * 1) On the View menu, point to Toolbars, and then click Customize.
 * 2) On the Options tab, click to clear the Show ScreenTips on Toolbars check box.
 * 3) Click Close.

By turning off ToolTips, Outlook will not appear to stop responding or slow down when you hold the pointer over the Printer icon on the toolbar.

This setting can be distributed to multiple network clients by deploying one of the following registry values depending on the version of Outlook that you are running.  The following registry value is for Microsoft Outlook 2000:

 The following registry value is for Microsoft Outlook 2002:

 The following registry value is for Microsoft Office Outlook 2003:



The following lists the registry value to deploy under Toolbars for each registry key:

Value name: Tooltips

Value type: REG_DWORD

Value data: 0=disabled, 1=enabled

Additional query words: OL2K slow stutter

Keywords: kbprb KB245635

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