Microsoft KB Archive/268143

= PowerQuest Save and Restore Do Not Work After Upgrade to Windows Millennium Edition =

Article ID: 268143

Article Last Modified on 9/28/2004

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q268143



SYMPTOMS
When you attempt to use any of the Compaq Support Options tools from the Start menu after you upgrade to Windows Millennium Edition (Me), you may receive the following error message:

This program might not run as expected on this version of Windows. To continue, click Run Program. To exit, click Cancel. For more information, click Details.

If you click Details, you receive the following information:

The application you are attempting to run is not supported under Windows Me. Please visit the Compaq web site to download any updates that may be required. The location is http://www.compaq.com/athome/support/index.html. Simply follow the menus to the &quot;Software Upgrades&quot; section to search for any enhancements, patches, or updates.



MORE INFORMATION
Running these tools from the C:\CPQS folder results in the same error messages.

The affected Compaq Support Options tools are:
 * Qrwindow.exe
 * Frestore.exe
 * Userback.exe
 * Sysrstor.exe
 * Makedisk.exe
 * Restart.exe
 * Qria.exe
 * Home.exe

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb kb3rdparty KB268143

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