Microsoft KB Archive/897088

= You may have to wait five minutes or longer for Media Center Extender to connect to Windows XP Media Center Edition 2005 =

Article ID: 897088

Article Last Modified on 1/4/2007

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APPLIES TO


 * Microsoft Media Center Extender for Windows XP Media Center
 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you try to connect a Microsoft Media Center Extender for Xbox to a Media Center PC that is running Windows XP Media Center Edition 2005, the &quot;connecting&quot; message remains on the screen for more than five minutes, or the Xbox generates the following message:

The Media Center Extender for Xbox is connected to the Media Center PC, but the Extender cannot communicate with the PC. Check your network settings. For more information, go to the Media Center PC and open Media Center Extender Help.

You may see the following error that repeats every few seconds in the Application log: Event Type: Error

Event Source: Media Center Extender Services

Event Category: None

Event ID: 36866

Description: ERROR: Device Service Listener - The listener loop unexpectedly ended. Error code 0x80004005. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



CAUSE
This problem may occur if the following conditions are true:
 * You are using a wireless home network.
 * An Xbox console connects to the network by using its Xbox wireless network adapter. The Xbox is turned off.

In this scenario, the adapter sends Internet Control Message Protocol (ICMP) &quot;host response not reachable&quot; packets. When the Media Center Remote Device (MCRD) service receives these ICMP packets, the MCRD service resets the discovery and provisioning processes. This reset operation may take five minutes or longer.



RESOLUTION
To resolve this issue, turn off the Xbox wireless adapter when you turn off the Xbox that is plugged into it. Or, disconnect the Xbox wireless network adapter from the network before you connect Media Center Extender to the Media Center PC.

Keywords: kbprb KB897088

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