Microsoft KB Archive/925112

= Error message when when you try to clear or to back up the Security log on a Windows XP-based computer: &quot;Stop 0xC0000244 (STATUS_AUDIT_FAILED)&quot; =

Article ID: 925112

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

-



SYMPTOMS
Consider the following scenario:  You have a Microsoft Windows XP-based computer. In Windows XP, the value for the following registry subkey is set to 1:

 You log on to the computer as a non-administrative user. You try to clear or to back up the Security log. Exactly at the same time, an event is logged in the Security log.

In this scenario, you receive a Stop error message that resembles the following:

Stop 0xC0000244 (STATUS_AUDIT_FAILED)

You receive the Stop error message even though the Security log is not full.



CAUSE
This problem occurs because of a synchronization bug in the Event Log service.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To install this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Bugcheck C0 STOP 0xC0 STOP C0

Keywords: kbexpertiseadvanced kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB925112

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.