Microsoft KB Archive/111645

Support for International Microsoft Customers PSS ID Number: Q111645 Article last modified on 11-09-1994 PSS database name: TECHINFO

= SUMMARY =

United States Microsoft Product Support Services provides Microsoft software product support to American military personnel and American embassy personnel if the product was purchased in the United States. In other words, United States Microsoft Product Support Services supports international customers if:

  The Microsoft product was purchased in the United States. -and-   The customer has an APO or FPO address (military address). 

United States Microsoft Product Support Services does not support international customers if:

  The software is not a United States Microsoft product. -or-   The customer is calling from another country and is not a member of the American military personnel or American embassy personnel. -or-   The customer calling is an American (not a member of the American military personnel or American embassy personnel) calling from another country with an American or internationally purchased product. 

The international customers that are not supported by United States Microsoft Product Support Services should be referred to Microsoft’s international subsidiary for their country. For more information, call Microsoft International Sales Information Center at (206) 936-8661.

KBCategory: kbpolicy KBSubcategory: Additional reference words: Army Navy Air Force Marines Armed Forces Foreign PSS-USA

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================================================================ Copyright Microsoft Corporation 1994.