Microsoft KB Archive/288538

= IIS 5.0 SMTP: &quot;The drop directory, for * could not be created&quot; Error Message =

Article ID: 288538

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q288538



SYMPTOMS
The following event may appear in the System log:

Event Type: Information

Event Source: smtpsvc

Event Category: None

Event ID: 535

Date: 11/01/2000

Time: 8:14:00 AM

User: N/A

Computer: SMTP-SERVER

Description:

Virtual Server : The drop directory, for * could not be created.

Subsequently, messages do not leave the Pickup folder for the SMTP service.



RESOLUTION
To resolve this problem, remove and reinstall the SMTP service. To do this, follow these steps:
 * 1) In Add/Remove Programs, click Add/Remove Windows Components.
 * 2) In the Windows Component Wizard dialog box, select Internet Information Services (IIS), then click Details.
 * 3) In the Internet Information Services (IIS) dialog box, clear SMTP Service. Click OK, then click Next and continue through the rest of the wizard.
 * 4) In Add/Remove Programs, click Add/Remove Windows Components.
 * 5) In the Windows Component Wizard dialog box, select Internet Information Services (IIS), then click Details.
 * 6) In the Internet Information Services (IIS) dialog box, select SMTP Service. Click OK, then click Next and continue through the rest of the wizard.NOTE: If you are prompted, insert the Windows 2000 Service Pack CD to reapply the last Service Pack.

Additional query words: iis 5.0 Simple Mail Transfer Protocol default SMTP virtual server star asterisk

Keywords: kbinfo kbprb KB288538

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