Microsoft KB Archive/192802

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Two CD-ROM Drive Letters Appear in My Computer

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Q192802

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Windows 98

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SYMPTOMS
When you view My Computer or Windows Explorer, two CD-ROM drives may be displayed even though you have only one CD-ROM drive in your computer. When you try to access either CD-ROM drive, your computer may stop responding (hang).

CAUSE
This behavior can occur if you have both the real-mode CD-ROM device drivers and the Windows 95/98 CD-ROM device drivers installed.

RESOLUTION
To resolve this issue, use the System Configuration Editor (Sysedit.exe) to disable the real-mode CD-ROM device drivers. To do so, follow these steps:

 Click Start, click Run, type sysedit in the Open box, and then click OK.  On the Windows menu, click Autoexec.bat, locate the line that loads the real-mode CD-ROM device drivers, and then type rem followed by a space at the beginning of the line. For example, the line in your Autoexec.bat file may be similar to the following line: "C:\Windows\Command\Mscdex.exe /d:mscd001"  On the Windows menu, click Config.sys, locate the line that loads the real-mode CD-ROM device drivers, and then type rem followed by a space at the beginning of the line. For example, the line in your Config.sys file may be similar to the following line: "Device=C:\Cdrom\Cdrom.sys /d:mscd001" On the File menu, click Exit. Click Yes when you are prompted to save the Config.sys and Autoexec.bat files. Restart your computer.

Keywords : kbenv kbtool win95 win98

Issue type : kbprb

Technology : kbWin95search kbWin98search kbWin95 kbWin98