Microsoft KB Archive/920649

= You cannot download new updates from a server that is running Windows Server Update Services =

Article ID: 920649

Article Last Modified on 7/12/2006

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APPLIES TO


 * Microsoft Windows Update
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Tablet PC Edition

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SYMPTOMS
You cannot download new updates from the server that is running Microsoft Windows Server Update Services (WSUS) even though that server has successfully downloaded new updates from an update source.

The event log contains an error message that resembles the following:

Event Type: Warning

Source: WUSyncService

Event Category: None

Event ID: 107

Date: 4/2/2004

Time: 7:17:36 AM

User: N/A

Computer:

Description: Software Update Services failed to load some configuration information. Examples of configuration information include: proxy server configuration, content location, and client locales to support. Because not all configuration information was loaded successfully, the default settings will be used instead.

User Action: To confirm your configuration, go to the Software Update Services Admin Web site (http:///SUSAdmin), and click the Set options link.

Additional Data: One or more errors occurred while loading the settings file 'C:\inetpub\wwwroot\autoupdate\dictionaries\settings.txt'. (Error 0x80070057: The parameter is incorrect.)



CAUSE
This problem occurs because WSUS jobs remain in the Background Intelligent Transfer Service (BITS) transfer queue.



RESOLUTION
To correct this problem, clear the queued jobs from the BITS transfer queue. To clear the queued jobs, follow these steps:   In a new Notepad document, type or paste the following text: @echo off Rem Batch file to clear the BITS queued jobs Net stop bits Ipconfig /flushdns Ren &quot;%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr0.dat&quot; qmgr0.dat.old Ren &quot;%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr1.dat&quot; qmgr1.dat.old Net start bits  Save the batch file as BITSReset.bat, and then exit Notepad. At a command prompt, type BITSReset.bat, and then press ENTER.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

