Microsoft KB Archive/135033

= PC NTMMTA: Service Account Cannot Be a Group =

Article ID: 135033

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Multitasking Message Transfer Agent 3.2a

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This article was previously published under Q135033



SUMMARY
When you use the Microsoft Windows NT Multitasking MTA (NT MMTA), you cannot assign the Service Account to a group. The Service Account option must be a user. This user can belong to a group that has log on as service privileges to centralize administration, but it must be a user.

If a group is entered in the Service Account option from the Edit Service dialog box, then you will get the following error when you start the service:

Could not start the MS Mail External - (instance)

service on \\computername.

Error 1069: The service did not start due to logon failure.



MORE INFORMATION
When the Services start, they log on. Although most services must log on to the system account, some services can be configured to log on to special user accounts. (Usually, of the default Services provided with Windows NT, only the Directory Replicator and Schedule Services will be configured in this manner.)

A user account used to log on a Service should be created in the User Manager specifically for that purpose. Make certain that the user account has the Password Never Expires option selected, and it has membership in the appropriate groups. The particular group memberships assigned will depend on the operations that must be accomplished by the service.

Additional query words: 3.50

Keywords: KB135033

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