Microsoft KB Archive/818199

= How to synchronize data on a Pocket PC device remotely with ActiveSync 3.x =

Article ID: 818199

Article Last Modified on 5/23/2005

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APPLIES TO


 * Microsoft Pocket PC 2002 Software Standard Edition
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 Second Edition software for Smartphone
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition

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INTRODUCTION
Describes how to use Pocket PC devices to synchronize information with the host computer without connecting directly with a cradle or with a cable connection.



MORE INFORMATION
To synchronize with the host computer, you must establish a partnership with the host desktop. You cannot remotely synchronize with the host computer unless you use a cable (either a universal serial bus (USB) cable or a serial cable) or an infrared connection to establish a partnership. After you establish a partnership, you can connect and then use a remote connection with the host computer to synchronize data.

Acceptable remote connections include:
 * A dial-in connection to your network by using a cellular modem if your wireless operator supports a cellular modem.
 * A conventional modem.
 * A Point-to-Point Tunneling Protocol (PPTP) virtual private network (VPN) through the Internet to your local area network (LAN).
 * A wired or a wireless Ethernet connection to the LAN where your computer is connected.

Note The Pocket PC device does not support remote synchronization over the Internet. The Pocket PC device does support a VPN through the Internet to your LAN or to your home network. For wireless phone connections, contact your wireless connection provider to confirm that wireless network of the provider supports a dial-up remote access server (RAS) connection. RAS support varies among wireless network providers. Additionally, you must confirm that your telephone network provider supports PPTP VPN through the Internet connection offerings of the provider.

Note Remote synchronization is designed for the corporate environment where there is a dedicated RAS or VPN server on the network. You can directly dial in to the partner computer that is not on a network if the partner PC is on a LAN. Direct dial-in to the partner computer may not work correctly if the partner computer has multiple IP addresses. If you experience a problem synchronizing by direct dial-in, disable all network connections on the partner computer except the &quot;Incoming Connection.&quot;

With a modem that is installed on your mobile device, you can call a modem that is attached to your computer to connect to Microsoft ActiveSync. Connect by modem when you have to synchronize information while you are away from your computer, and when your computer is not connected to a network where you have a remote access server. If your network has a remote access server, skip these instructions, and follow the instructions in the Microsoft ActiveSync Help topic &quot;Connect to ActiveSync Using a Modem.&quot;

Warning These instructions are approximate steps that are intended for experienced users only. Depending on the system configuration, you may have to follow other steps, or you may not have to follow some of these steps. If you are not familiar with network component installation and configuration, ask your system administrator.
 * If you install and configure RAS and Dial-Up Networking to work with ActiveSync, other types of ActiveSync connections, such as serial cable and cradle, may be disabled. Automatic baud rate detection will also be disabled.
 * If you disable serial connections, RAS and Dial-Up Networking will not be disabled. You must separately disable network and RAS connections under Connections Settings on the File menu.
 * These procedures may interact with your existing network configuration, such as dial-out modems. The procedures may also require removal of proxy software to work correctly. Before you start:
 * Set up a partnership between your device and your computer by using a serial cable, a cradle, or an infrared connection. For more information about setting up a partnership, see Microsoft ActiveSync Help.
 * If your PC is running Microsoft Windows NT 4.0, you must install RAS. RAS is installed as a part of all Microsoft Windows 2000 and Microsoft Windows XP installations.
 * Install an internal or an external modem for your PC, and configure it for general use as instructed in Windows Help or in your modem instructions.

You must first install an internal modem, a PC Card modem, or an external modem for your device. If your computer is running Windows NT 4.0, Windows 2000, or Windows XP, you must configure RAS to work with ActiveSync. RAS configuration is different for each operating system. If your computer is running Microsoft Windows 98 or Microsoft Windows Millennium Edition, you must configure Dial-Up Networking to work with ActiveSync.

Configure RAS and modem equipment in Windows NT 4.0
To call a modem that is attached to a computer that is running Windows NT 4.0, follow these steps:
 * 1) Install network components for a computer without a network card.
 * 2) Configure RAS.
 * 3) Configure the user account.

Install network components for a computer without a network adapter

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Network icon. If the Network Configuration Wizard appears, go to step 3. Otherwise, go to the &quot;Configure RAS&quot; section of this article because networking is already installed.
 * 3) In the Network Configuration dialog box, click Yes.
 * 4) In the Network Setup Wizard, click Wired to the network, click to clear the Remote access to the network check box, and then click Next.
 * 5) Click Select from list.
 * 6) In the Network Adapters box, select MS Loopback Adapter, and then click Next.
 * 7) In the Network Protocols box, select TCP/IP Protocol, and then click to clear all other check boxes.
 * 8) To start installing the selected components, click Next three times.
 * 9) On the Windows NT Setup page, type the folder name where your Windows NT source files are located, and then click Continue.
 * 10) On the MS Loopback Adapter Card Setup page, click Continue. The default frame type is selected.
 * 11) On the TCP/IP Setup page, click No when you are prompted to use DHCP.
 * 12) On the Microsoft TCP/IP Properties page, click the IP Address tab.
 * 13) Make sure that MS Loopback Adapter is selected, and then click Specify an IP Address.
 * 14) In the IP Address box, type 1.1.1.1 . In the Subnet Mask box, type 0.255.255.255 . Make sure that the Default Gateway box is cleared.
 * 15) To complete the Network Configuration Wizard, click Next on the next three pages, and then click Finish.
 * 16) Restart your computer.

Configure RAS
 Click Start, point to Settings, and then click Control Panel. Double-click the Network icon. Click the Services tab, select Remote Access Service from the Network Services list, and then click Properties. If Remote Access Service is listed, go to step 4. Otherwise, follow these steps:  Click the Services tab, and then click Add. Select Remote Access Service from the list, and then click OK. Provide your Windows NT Setup disks if you are prompted for them. In the Add RAS Device dialog box, select your modem.</li> Click OK. Leave the Remote Access Setup dialog box open.</li></ol> </li> In the Remote Access Setup dialog box, select your modem.</li> Click Configure, click Receive calls only, and then click OK.</li> In the Remote Access Setup dialog box, click Network.</li> In the Network Configuration dialog box, click to clear the Require data encryption check box.</li> Under Server Settings, click TCP/IP, and then click Configure.</li> Click This computer only, and then click Use static address pool. In the Begin box, type 192.168.55.100. In the End box, type 192.168.55.112. Click to clear the Allow remote clients to request a predetermined IP address check box.</li> Accept the default or recommended responses for any messages that appear.</li> Click Continue, and then click Close.</li> Restart your computer when you are prompted.</li> Reinstall any Windows NT 4.0 Service Packs.</li></ol>

Configure the user account

 * 1) Click Start, point to Programs, point to Administrative Tools, and then click User Manager.
 * 2) Double-click your user account.
 * 3) Click to clear the Account Disabled check box, and then click to clear the User Must Change Password at Next Logon check box.
 * 4) Click Password Never Expires.
 * 5) Delete any passwords in the Password and the Confirm Password boxes.
 * 6) Click Dial-in.
 * 7) Click Grant dial-in permission to user and No Call Back

Configure RAS on Windows 2000
To configure the computer for incoming connections, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Network and Dial-up Connections icon.
 * 3) Click Make New Connection.
 * 4) Select Accept incoming connections, and then click Next.
 * 5) Select the modem from the list of devices, and then click Next.
 * 6) Select either of the options to allow Virtual Private Connections, and then click Next.
 * 7) Click to select the check boxes for the users whom you want to be able to authenticate when the device connects to the computer, and then click Next.
 * 8) Make sure that the Internet Protocol (TCP/IP) check box is selected, click Next, and then click Finish.

Configure RAS on Windows XP
To configure the computer for incoming connections, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) Click Network and Internet Connections, and then click Network Connections.
 * 3) Double-click Create a new connection to start the New Connection Wizard.
 * 4) Under Network Connection Type, click Set up an advanced connection, and then click Next.
 * 5) Click Accept incoming connections, and then click Next.
 * 6) Click the modem from the list of devices, and then click Next.
 * 7) Select either of the options to allow Virtual Private Connections, and then click Next.
 * 8) Click to select the check boxes for the users whom you want to be able to authenticate when the device connects to the computer, and then click Next.
 * 9) Make sure that the Internet Protocol (TCP/IP) check box is selected, click Next, and then click Finish.

Configure Dial-Up Networking on Windows 98 or Windows Millennium Edition
The steps in this section decribe how to configure Dial-Up Networking to call a modem that is attached to a PC that is running Windows 98 or Windows Millennium Edition. To do this, follow these general steps:
 * 1) Install Dial-Up Adapter networking components.
 * 2) Make sure that the Dial-Up Adapter is enabled.
 * 3) Install TCP/IP.
 * 4) Check TCP/IP settings.
 * 5) Enable the Dial-Up Server.

Note Each step in this list corresponds to more specific steps that follow.

Install Dial-Up Adapter networking components

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Network icon.
 * 3) Look in the list of installed network components for an entry that is named Dial-Up Adapter. If this entry exists, skip the rest of these steps, and go to the &quot;Make Sure That the Dial-Up Adapter Is Enabled&quot; section.
 * 4) Click Adapter, and then click Add.
 * 5) Select Microsoft as the manufacturer, and then select Dial-Up Adapter as the network adapter.

Make sure that the Dial-Up Adapter is enabled
<ol> Click Start, point to Settings, and then click Control Panel.</li> Double-click the System icon.</li> To make sure that Dial-Up Adapter is enabled, follow these steps: <ol style="list-style-type: lower-alpha;"> Click the Device Manager tab, and then double-click Network adapters.</li> Double-click Dial-Up Adapter.</li> <li>On the General tab, confirm that the Disable in this hardware profile and the Remove from this hardware profile check boxes are cleared in Windows 98.</li></ol> </li> <li>Repeat step 3 for all the Dial-Up Adapters that are listed.</li></ol>

Install TCP/IP

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Network icon.
 * 3) Try to locate the TCP/IP -> Dial-Up Adapter entry in the list of installed network components. If this entry exists, skip the remainder of these steps, and then go to the &quot;Check the TCP/IP settings&quot; section.
 * 4) Click the Configuration tab, click Add.
 * 5) Click Protocol, and then click Add.
 * 6) Select Microsoft as the manufacturer, select TCP/IP as the network protocol, and then click OK.

Check the TCP/IP settings

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Network icon.
 * 3) Click the Configuration tab, double-click Dial-Up Adapter in the list of installed network components.
 * 4) On the Bindings tab, select only one entry that includes TCP/IP. If it appears, select the entry that is named TCP/IP -> Dial-Up Adapter. Otherwise, select TCP/IP.
 * 5) Click to clear the check box next to any other entry that refers to TCP/IP.
 * 6) If you made changes, disconnect the cable to your modem, quit all programs, and then restart your computer.
 * 7) Click Start, point to Settings, and then click Control Panel.
 * 8) Double-click the Network icon.
 * 9) Click the Configuration tab, click TCP/IP -> Dial-Up Adapter, and then click Properties.
 * 10) Click the IP Address tab, make sure that Obtain an IP address automatically is selected, and then close all dialog boxes.
 * 11) Quit all programs, and then restart your computer.

Enable the dial-up server
To follow these steps, you must have the Dial-Up Networking Upgrade 1.3 installed on your computer.
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Add/Remove Programs icon.
 * 3) Click Windows Setup, double-click Communications, and then select the Dial-Up Server option.
 * 4) On the desktop, double-click My Computer.
 * 5) Double-click Dial-Up Networking.
 * 6) Click Connections, and then click Dial-Up Server.
 * 7) Click the tab of the modem for which you want to change settings.
 * 8) Click Allow Caller Access.
 * 9) If Share Level Access is enabled in the Access Control tab of the Network settings, you must now use the Change Password option to help protect access to your computer, and then go to the &quot;Connect Your Device to the Computer&quot; section of this article. If User Level Access is enabled, you must follow the next two steps to create a user account before you use a modem to connect your mobile device to your computer.
 * 10) In the Caller Access box, click Add.
 * 11) In the Add User dialog box, type the name of the user, and then click Add. You see the name of the user in the Caller Access list.

Connect your device to the computer
You must now select the modem in ActiveSync, configure your modem connection on your device, and then connect by using the modem connection on your device. For more information about these steps, see the ActiveSync Help topic &quot;Connect to ActiveSync using a Modem.&quot;

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