Microsoft KB Archive/328865

= XADM: Problems Occur When You Use OWA to Create an All-Day Appointment That Spans Several Days =

Article ID: 328865

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q328865



SYMPTOMS
If you use Microsoft Outlook Web Access (OWA) to create an all-day appointment that spans more than one day, the appointment may not be booked correctly. For example, this problem occurs in the following scenario:
 * 1) Use Microsoft Internet Explore and OWA to log on to an Exchange 2000 computer.
 * 2) Click Calendar, click August 30, 2003 in the Calendar, and then click New.
 * 3) Type a subject for the appointment, and then type a location.
 * 4) Set the end date to Saturday, September 6, 2003.

The start date is already set to Saturday, August 30, 2003.
 * 1) Click to select the All day event check box, and then click Busy next to Show time as.
 * 2) Click Save and Close.

In this scenario, the appointment's end date changes from 8/30/2003 to 10/1/2003. All of the month of September is booked instead of only the first week.



Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: OWA

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time     Size     File name ---  16-Sep-2002  08:43    32,766   Frm_composeappt20.js NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: kbExchange2000preSP4marchbarFix

Keywords: kbhotfixserver kbqfe kbqfe kbbug kbexchange2000presp4fix kbfix KB328865

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