Microsoft KB Archive/186755

= XWEB: OWA Client Allows You to Delete Outlook Folders =

Article ID: Q186755

The information in this article applies to:


 * Microsoft Exchange Active Server Components, version 5.0
 * Microsoft Outlook Web Access, version 5.5
 * Microsoft Outlook Web Access, version 5.5 Service Pack 1

SYMPTOMS
When using the Microsoft Outlook Web Access (OWA) client, you can delete some of the default folders created by the Outlook client. You can delete the following folders from Outlook Web Access client: Contacts, Drafts, Notes, Tasks, and Journal.

CAUSE
The Microsoft Outlook Web Access client is not aware of the format or notes used in the Contact, Drafts, Notes, Tasks, and Journal folders. Therefore, the OWA client believes the folders contain normal mail items and treats these folders as a normal folder with mail items, which can be deleted using the OWA client.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed above.

MORE INFORMATION
When using the Microsoft Outlook Web Access client, you can delete the default Outlook folders by following these steps:

1. Click the "Up one folder" button to display a list of folders in the OWA

client. 2. Select the folder you want to delete, like the Tasks folder.

3. On the toolbar, click the "Delete the current folder" button.

4. You receive the dialog box prompt, "Are you sure you want to delete the

current folder and its subfolders?" 5. Click OK, to delete the folder.

NOTE: If you select a folder that the Outlook Web Access client recognizes as a special folder, such as the Inbox folder, you will not be able to delete it. You will receive an error message saying "Unable to delete this special folder," if you try to delete the Inbox folder or any of the following folders: Calendar, Deleted Items, Inbox, Outbox and Sent Items.

With 5.0 and 5.5, you can delete the Contacts folder as well as other special folders. This was however changed in Exchange Server 5.5 SP1, and Contacts can no longer be deleted.

Additional query words:

Keywords         : Version          : WINDOWS:5.0,5.5 Platform         : WINDOWS Issue type       : kbprb