Microsoft KB Archive/174291

= Outlook 97 Articles Available by Fax or E-Mail: Configuration =

ID: Q174291

The information in this article applies to:


 * Microsoft Outlook 97

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Outlook Configuration, Environment and Setup. Use the instructions in the "Ordering an Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to "mshelp@microsoft.com" (without the quotation marks), with the word "index" in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: index

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q174125  OL97: Permissions Error Starting Outlook Q173750  OL97: Invalid Page Fault Changing Recurring Meeting Start Time Q173508  OL97: Files Installed by a Complete SR-1 Installation Q173072  OL97: Outlook Address Book Service Is Not an Available Service Q173057  OL97: ErrMsg: Installing ValuPack Components for Outlook Q172623  OL97: Microsoft Outlook Version Information Q172074  OL97: No Internet Mail and MSN Services on Windows NT 3.51 Q172073  OL97: Contents of the Outlook.prf File Q172071  OL97: Send Security Keys Button Missing on Windows NT 3.51 Q171740  OL97: Outlook Unsupported Mail Transport Services Q171639  OL97: Improving Public Folder Access Performance Q171629  OL97: Files Installed by the Timex Datalink Watch Wizard Q171628  OL97: Stand-Alone Outlook 97 Setup Options Q171582  OL97: Purpose and Capacity of Outlook Storage Facilities Q171466  OL97: Dr. Watson Error Corrected by Creating a New Profile Q171461  OL97: ErrMsg: On Hitachi Notebooks, MAPI32.DLL Was Not Found Q171439  OL97: Missing Windows Password List (.PWL) File Q171377  OL97: How to Create a New Personal Folders File for Outlook Q171376  OL97: How to Create a New User Profile for Outlook Q171371  OL97: Using the Inbox Repair Tool to Recover PST Information Q171326  OL97: Incorrect Setup of Outlook 3-Pane Extension on Windows NT Q171161   OL97: How to Reset Outlook to a First-Run Condition Q171108  OL97: Systray Envelope Does Not Disappear After Viewing Fax Q171024  OL97: MPREXE Causes Invalid Page Fault When Checking for Mail Q171014  OL97: Error Message: "Trial Version Has Expired" Q170953  OL97: How to Use Outlook 8.01 with Office Run from Server Q170798  OL97: Can't Save Attachment with Long File Name Q170785  OL97: Invalid Page Fault Clicking Outlook Contacts Folder Q170743  OL97: Maximum Length of an Internet Mail Account Name Q170741  OL97: Invalid Page Fault in Module Contab32.dll Q170678  OL97: How to Mangage Multiple Exchange Mailbox Accounts Q170653  OL97: Unable to Manually Disconnect Using Remote Mail Q170649  OL97: Internal Authentication Error when Checking for New Mail Q170647  OL97: ErrMsg: Synchronizing Folders With OSR2 Security Update Q170646  OL97: ErrMsg In MPR.DLL Starting Outlook with Windows NT Q170608   OL97: Outlook Appears to Hang When Marking Multiple Headers Q170600  OL97: How To Troubleshoot IPF in Outllib.dll Q170524  OL97: How to Stop Outlook from Dialing ISP When Starting Up Q170452   OL97: Password Dialog Box is Always Unpopulated at Startup Q170323  OL97: Error Using Duplicate IMEP Accounts Names Q170321  OL97: How to Turn On Logging After Installing the IMEP Q170269  OL97: IMEP Won't Install in Run From Network or CD Installation Q170253  OL97: ErrMsg: Invalid Page Fault in Keyboard.drv Q170234  OL97: Internet Mail Fails to Check Mail After Outlook Reinstall Q169982  OL97: Outlook Appears to Hang When Checking for New Mail Q169924  OL97: ErrMsg: Cannot Find the File "Outlook /cleanreminders" Q169386  OL97: Outlook Starts Slowly with Dial-Up Adapter DNS Enabled Q169167  OL97: Invalid Page Fault Opening Outlook Notes MAPI Folder Q169062  OL97: Error Message or No Response Trying to Fax from Outlook Q168705  OL97: Known ISP Server Problems With Outlook Q168704  OL97: ErrMsg: General Error When Sending a Fax Q168648  OL97: How to Find and Run the Inbox Repair Tool Q168627  OL97: No Setup Options for Paper Size or Proofing Dictionary Q168235  OL97: Last Used Folder Moves to the Top of the Folder List Q168119  OL97: Outlook 8.01 Does Not Include CC:Mail Service License Q167992  OL97: Outlook May Appear to Stop Responding When Browsing Files Q167991  OL97: Received Date and Time for E-mail Messages Is Incorrect Q167986  OL97: When the Check for New Messages Setting Takes Effect Q167868  OL97: Internet Mail Account Password not Persistent Q167678  OL97: Err Msg: Internal Application Error Q167616  OL97: Err Msg: in Module MSO97.DLL When Opening Folder Q167398  OL97: Non-delivery Message with Scheduled Fax and Fax Wizard Q167397  OL97: Set Up Outlook for Multiple or Roaming  Users Q167264  OL97: ErrMsg in Extension Configuration File Starting Outlook Q167238  OL97: Err Msg: Could Not Install Main Dictionary Q167184  OL97: Why Outlook May Continue to Run After Exit Q167089  OL97: Cancel Button Does Not Work in Delivering Messages Dialog Q167083  OL97: Cannot Schedule Multiple Delivery Times in Same Profile Q166983  OL97: ErrMsg: Unable to Load Fae.dll Exporting to Access Q166972  OL97: Closing Message "Please close all Outlook Windows..." Q166901  OL97: Voting Messages and Meeting Invitations Missing Buttons Q166757  OL97: ErrMsg:  Missing Mapi32.dll:239 when Starting Outlook Q166670  OL97: "Fatal Exception Error 06" With Cirrus Logic Driver Q166647  OL97: Unable to Configure More than One Internet Mail Service Q166404  OL97: Days, Weeks and Months Displayed in Foreign Language Q166300  OL97: Outlook Services File Information Q166120  OL97: Access Violation Using Outlook with Peer Web Services Q165879  OL97: Free/busy Time Not Available for Some Attendees Q165864  OL97: Removing Outlook Removes New Form Option from Exchange Q165777  OL97: Office Programs not Available in Journal Q165553  OL97: Outlook Evaluation Edition Setup Issues Q165500  OL97: Error Sending E-mail With  cc:Mail Transport Q165412  OL97: Some Outlook Fields Are Offset by One Character Q165374  OL97: Setup in Batch/Quiet Mode for Outlook Q165229  OL97: Configuring the CompuServe Mail Information Service Q165228  OL97: Configuring the Internet Mail Information Service Q165227  OL97: Configuring the MSN Information Service Q165204  OL97: Outlook in the Exchange 5.0 Evaluation Kit Expires Q165203  OL97: SETUP Error Message: Profile Name Not Valid Q164975  OL97: Password Error Connecting to Internet Mail Provider Q164973  OL97: Setting Up SPRYNET for Use With Outlook Q164968  OL97: ErrMsg: The Octal Was Not Found in Mapi32.dll Q164811  OL97: Err Msg: Outlook Setup Cannot Create Schdmapi.dll Q164521  OL97: Outlook Related ValuPack Components Q164407  OL97: Managing a PST for Two Different Computers Q164312  OL97: Cannot Copy and Paste Items Between Outlook Profiles Q164247  OL97: Outlook Does not Correctly Show All TAPI Devices Q164246  OL97: ErrMsg in Msspc.ecf and Msspc32.dll When Starting Outlook Q164245  OL97: Connection Error Using MindSpring Internet Mail Q163851  OL97: How to Use Cc:Mail Mobile with Outlook Q163750  OL97: Outlook Running With Eudora Pro 3.0 May Cause Errors Q163422  OL97: Connection Error Using GTE Internet Mail with Outlook Q163421  OL97: Connect Error Using SPRYNET Internet Mail with Outlook Q163419  OL97: Connection Error Using NETCOM Internet Mail with Outlook Q163386  OL97: Modem Contention Between MSN and Other Services Q163290  OL97: Troubleshooting Cc:Mail Connectivity in Outlook Q163162  OL97: Using Microsoft Outlook 97 with MSN version 2.0 Q163147  OL97: Error in the Shortcuts File Starting or Quitting Outlook Q163088  OL97: Synchronizing Outlook Items with Windows CE Items Q163087  OL97: Connection Error Using MCI Internet Mail with Outlook Q162992  OL97: Sharing Information Using Microsoft Mail Q162991  OL97: Outlook Stops Responding Upon Starting Q162597  OL97: Internet Mail Connection and Transfer Options Q162568  OL97: Invalid Page Fault in Outlrpc.dll Starting Outlook Q162493  OL97: Connection Error Using AT&T Internet Mail with Outlook Q162203  OL97: User Profiles and Information Services Q161987  OL97: Error Adding Lotus cc:Mail to Profile on Windows NT Q161973   OL97: Troubleshooting Outlook Configuration Problems Q161616  OL97: Clicking Cut on Edit Menu in Outlook Appears not to Work Q161608  OL97: No Prompt to Select a Profile When Starting Outlook Q161588  OL97: Outlook Bar Use Requires a Pointing Device Q161449  OL97: Phone Number Not Automatically Parsed in Windows NT 3.51 Q161391  OL97: Page Fault Setting Recurrence on Custom Task Form Q161213  OL97: Removing Microsoft Exchange Deletes Some Outlook DLLs Q161203  OL97: Outlook Does Not Work with Lotus Notes Mail Q160746  OL97: How to Get Windows 95 Fax Service to Work with Outlook Q160297  OL97: How to Change Inbox Icon to Start Microsoft Outlook 97 Q159706  OL97: Using Microsoft Outlook with Different Mail Systems Q158253  OL97: Err Msg: A Program Still Has File Attachment Open Q158243  OL97: Notes Interface Will Not Connect from Outlook Q156982  OL97: Additional Command-Line Switches for Microsoft Outlook Q155952  OL97: Cannot Customize Toolbars in Microsoft Outlook Q155914  OL97: How to Change Colors of Outlook Bar and Folders Additional query words: index

Keywords         : kblist Version          : WINDOWS:97 Platform         : WINDOWS Issue type       : kbinfo Last Reviewed: February 11, 1999