Microsoft KB Archive/935166

= Error message when you try to create a Recovery Point on a computer that has Winternals Recovery Manager 2.0 installed: &quot;Recovery Point generation failed because Recovery Point Could Not be Save&quot; =

Article ID: 935166

Article Last Modified on 6/20/2007

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APPLIES TO


 * Winternals Recovery Manager 2.0

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SYMPTOMS
When you try to create a Recovery Point on a computer that has Winternals Recovery Manager 2.0 installed, you receive the following error message:

Recovery Point generation failed because Recovery Point Could Not be Save



CAUSE
This issue occurs if the Recovery Manager File Store folder resides on a volume that uses the FAT32 file system. There is a design constraint of the FAT32 file system. A single folder that is located on a FAT32 volume can contain a maximum of 65,534 directory entries. When a file has a short file name, the FAT32 file system assigns one directory entry for the file. When a file has a long file name, the FAT32 file system must assign additional directory entries for the file. This reduces the maximum number of files that the folder can contain.

In the Recovery Manager storage process, files occupy several directory entries. Therefore, the number of files that can be stored in a Recovery Manager File Store folder decreases significantly.



WORKAROUND
To work around this issue, convert the file system of the drive on which the Recovery Manager File Store folder resides. Convert this volume from the FAT32 file system to the NTFS file system. To do this, type the following command at a command prompt:

Convert :/fs:ntfs /v



MORE INFORMATION
For more information about the size limitations of the NTFS file system and the FAT32 file system, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/library/bb457112.aspx

Additional query words: Winternals KB#: 30283, FAT32, FileStore, NTFSDOS Professional

Keywords: kbtshoot kbexpertiseinter KB935166

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