Microsoft KB Archive/306974

= Software-Metering Agent Heap Operation Fault =

Article ID: 306974

Article Last Modified on 10/25/2006

-

APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 3

-



This article was previously published under Q306974



SYMPTOMS
A Systems Management Server (SMS) version 2.0 Service Pack 3 (SP3) software-metering client may generate an access violation error message in Licclint.exe, and the Licclint.exe process may leak memory when you download the ignore list. In the Liccli.log client log file, the following message may be the last message that is logged before Licclint.exe stops responding (hangs):

Downloading client configuration...



CAUSE
SMS 2.0 SP3 introduced a heap operation problem in the software-metering agent.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.

Keywords: kbqfe kbhotfixserver kbsms200presp5fix kbhardware kbbug kbenv kberrmsg kbfix kbsms200presp4fix KB306974

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.