Microsoft KB Archive/912424

= FIX: Error message when you try to export a report that contains an image to a PDF file in SQL Server 2000 Reporting Services Service Pack 2: &quot;A drawing error occurred&quot; =

Article ID: 912424

Article Last Modified on 7/26/2006

-

APPLIES TO


 * Microsoft SQL Server 2000 Reporting Services Service Pack 2

-



Bug#: 412301 (SQLBUDT)



''Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.''



SUMMARY
This article describes the following about this hotfix release:
 * The issues that are fixed by this hotfix package
 * The prerequisites for installing the hotfix package
 * Information about whether you must restart the computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes
 * The files that are contained in the hotfix package



SYMPTOMS
When you try to export a report that contains an image to a Portable Document Format (PDF) file in SQL Server 2000 Reporting Services Service Pack 2 (SP2), you receive the following error message:

A Drawing Error Occurred

However, you can successfully export the report in SQL Server 2000 Reporting Services Service Pack 1 (SP1).



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 Reporting Services service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have SQL Server 2000 Reporting Services Service Pack 2 (SP2) installed on the computer.

Restart information
You do not have to restart the computer after you apply this hotfix.

Registry information
You do not have to change the registry after you apply this hotfix.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000 32-bit versions
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the naming schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbpubtypekc kbhotfixserver kbqfe KB912424

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.