Microsoft KB Archive/923423

= The tasks in Scheduled Tasks are no longer scheduled to run after you rename a Windows XP-based computer that is not in a domain =

Article ID: 923423

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
You rename a Windows XP-based computer that is not in a domain. After you rename the computer, the tasks in Scheduled Tasks are no longer scheduled to run. This problem affects the existing scheduled tasks and also any tasks that you create in the future.

Note To open Scheduled Tasks, click Start, click Run, and then type control schedtasks.



CAUSE
The problem occurs because the Windows XP-based computer executes a task based on the credentials cache. When a task is created, the credentials that are used to run this task are cached at the same time. The credential cache uses the literal computer name. The computer name information in the credentials cache is not updated when you rename the Windows XP-based computer.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: winxp

Keywords: kbhotfixserver kbqfe kbpubtypekc KB923423

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