Microsoft KB Archive/942392

= On a Windows Vista-based computer, you cannot access certain directories on a Web Distributed Authoring and Versioning (WebDAV) server =

Article ID: 942392

Article Last Modified on 12/7/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate

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SYMPTOMS
After you connect to a Web site that has Web Distributed Authoring and Versioning (WebDAV) enabled from a Windows Vista-based client computer, you may be unable to access certain directories on the WebDAV server. This problem occurs when you do not have the access permission to the parent directories of the destination directories.

Note This problem does not occur on a Windows XP-based client computer.



CAUSE
In Windows Vista, the WebDAV redirector architecture requires that Windows Vista have access permissions to all parent directories in the path of the destination directory to create the VNetRoot. For example, when a user tries to access the \\Server\Share\Sub directory, the user should access \\Server\Share to create the VNetRoot. Therefore, the user cannot access the destination directory if the user does not have access permissions for the parent directories.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Vista service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about WebDAV, visit the following Microsoft Web sites:

http://msdn2.microsoft.com/en-us/library/aa142661.aspx

http://msdn2.microsoft.com/en-us/library/ms878094.aspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbexpertisebeginner kbhotfixserver KB942392

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