Microsoft KB Archive/101897

= Err Msg: "530 Anonymous Cannot Login. Login Failed" Using FTP =

Article ID: 101897

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q101897



SYMPTOMS
An attempt to connect using the FTP service from a remote workstation to a Windows NT or Windows NT Advanced Server as "Anonymous" fails and the client receives the following message:

530 Anonymous cannot login Login failed.



CAUSE
This problem occurs when the Anonymous login connection is not configured correctly on the FTP host workstation, or the Guest account has been disabled.

The Windows NT Server service supports "Anonymous Connections" which allow a remote client to establish an FTP session without its password being visible through the physical network line or in the FTP server utility. The Windows NT implementation of the FTP Server service maps the Anonymous login to the Guest account user name and password stored in the security database on the host workstation.

NOTE: The account you use for anonymous connections must reside in the local security database on the host machine, or the host's domain security database. It cannot reside in an account on a trusted domain.



RESOLUTION
To support Anonymous Connections to the FTP server, match the Anonymous user name and password to that of the Guest account of the Windows NT FTP host computer.

To verify that Anonymous connections are configured correctly, perform the following five steps:


 * 1) Start Windows NT Control Panel.
 * 2) If the FTP Server is already installed on the workstation choose Network from the Settings menu, then choose FTP Server and choose Configure.
 * 3) Verify that the "Allow Anonymous Connections" option is enabled.
 * 4) Verify that the user name is specified as "guest".
 * 5) Verify that the password matches that for the Guest account as defined in the User Manager.

NOTE: The default guest account password is null (blank) in both the guest account and for the Anonymous FTP account.

If the Guest account has been disabled, re-enable it by starting User Manager in the Administrative Tools group, open the Guest account, clear the Account Disabled check box, and then choose OK.

Additional query words: prodnt disconnect close get USRMGR.EXE MUSRMGR.EXE user name log in

Keywords: kbinterop KB101897

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