Microsoft KB Archive/327042

= PPT2000: File Name Extensions Are Missing When You Send Your Presentation As an E-mail Attachment If You Use ODMA =

Article ID: 327042

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q327042



SYMPTOMS
When you send your PowerPoint presentation as an attachment in an e-mail message (on the File menu, point to Send to, and then click Mail Recipient (as Attachment), the .ppt extension may be missing from the file name of your attached presentation.



CAUSE
This problem occurs if you open the presentation from an Open Document Management API (ODMA) program. In this scenario, PowerPoint does not add .ppt to the file name of the attachment when it retrieves the file name from the ODMA interface.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date          Time  Version      Size       File name

22-Nov-2002  16:09  n/a              1,804  Hotfix.txt 07-Nov-2002  22:25  n/a          1,113,088  Powerpnt.msp 07-Nov-2002  23:06  n/a          2,188,800  Powerpnt_Admin.msp 07-Nov-2002  22:53  n/a              2,928  Readme.txt After the hotfix is installed, this fix will have the file attributes (or later) that are listed in the following table. Date         Time  Version       Size       File name --

29-Sep-2002  23:05  9.0.0.6926   4,255,796  Powerpnt.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
ODMA is an interface that provides a method for programs to integrate with clients from document management systems (DMS). With ODMA, you can transparently access a DMS from a desktop program.

Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB327042

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