Microsoft KB Archive/274768

= ICA Clients Over Dial-Up Link May Unexpectedly Disconnect =

Article ID: 274768

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q274768



SYMPTOMS
Terminal Services Independent Computing Architecture (ICA) clients may disconnect unexpectedly from a computer that is running Terminal Services over an ICA dial-up link. This problem is more likely to occur with computers that have multiple central processing units.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        Time    Version        Size    File name -  11/16/2000  05:37p  5.0.2195.2770  35,376  Termdd.sys

NOTE: In addition to this hotfix, you must contact Citrix to obtain a fix from them.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: cpu cpus

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbwin2000presp2fix KB274768

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