Microsoft KB Archive/935551

= FIX: Device connection is disconnected when you synchronize lots of files between Windows Media Player 11 and a Windows Mobile device =

Article ID: 935551

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows Media Player 11

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SYMPTOMS
When you use the Microsoft Windows Media Player to synchronize lots of files with a Microsoft Windows Mobile device, the connection between Windows Media Player and the device is disconnected.



CAUSE
An IRAPIStream object is not being released correctly.



Windows XP for x86-based computers (all languages)
The following files are available for download from the Microsoft Download Center:

Download the WindowsMedia11-KB935551-x86-INTL.exe package now.

Note This hotfix does not have a 64-bit version for Windows XP. This hotfix package applies the 32-bit version of this hotfix on the 64-bit version of Windows XP.

Windows XP for x64-based computers (all languages)
The following files are available for download from the Microsoft Download Center:

Download the WindowsMedia11-KB935551-x64-INTL.exe package now.

Windows Vista for x86-based computers (all languages)
The following files are available for download from the Microsoft Download Center:

Download the Windows6.0-KB935551-v2-x86.msu package now.

Windows Vista for x64-based computers (all languages)
The following files are available for download from the Microsoft Download Center:

Download the Windows6.0-KB935551-v2-x64.msu package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista for x64-based computers


STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbfix atdownload KB935551

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