Microsoft KB Archive/319233

= Keypad &quot;=&quot; Key May Not Work on NEC PC98 USB Keyboard =

Article ID: 319233

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q319233



SYMPTOMS
If you are using a NEC PC98-layout Universal Serial Bus (USB) keyboard, the keypad equal sign (=) key may not work.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version      Size    File name -  29-Apr-2002  17:35  5.1.2600.44  23,680  Hidparse.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Additional query words: kbBaseOS

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbbug kbfix kboswin2000fix kbqfe kbwinxppresp2fix KB319233

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