Microsoft KB Archive/264271

= Tape Devices Are Not Listed in the Add New Hardware Wizard =

Article ID: 264271

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q264271



SYMPTOMS
When you attempt to add a tape backup device to your computer, you notice that the listing for Tape Drive Controllers is not present.



CAUSE
This behavior occurs by design if you have not installed Microsoft Backup on your computer. Tape Drive Controllers are only listed if you have Microsoft Backup installed.



RESOLUTION
To resolve this behavior, install Microsoft Backup. To do so, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click the Windows Setup tab.
 * 4) Click to select the System Tools option, and then click Details.
 * 5) Click to select Backup, and then click OK.
 * 6) Click OK again, and then follow the directions provided.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

242864 Tape Backup Units Supported by the Windows 98 Backup Program

Keywords: kbhardware kbprb KB264271

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