Microsoft KB Archive/187833

= Err Msg: Please Insert the Demo Disk Containing The Preserve... =

Article ID: 187833

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Plus! 98 Standard Edition

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This article was previously published under Q187833



SYMPTOMS
When you insert the Plus! 98 CD-ROM into the CD-ROM drive and click Quick Start on the Golf 1998 Lite startup screen, you may receive the following error message:

Please insert the demo disk containing The Preserve 9 course.

If you click OK, you receive the error message again. If you click Cancel, you return to the startup screen.



CAUSE
This behavior can occur for any of the following reasons:
 * You are using a modem connection to the Internet when you attempt to start Golf 1998 Lite.
 * The CD-ROM drive letter has changed since you installed Plus! 98.
 * The Plus! 98 CD-ROM is not inserted in the CD-ROM drive or CD-ROM changer slot from which you installed Plus! 98.



RESOLUTION
To resolve this issue, disconnect from the Internet, insert the Plus! 98 CD-ROM into the CD-ROM drive, and then start Golf 1998 Lite.

NOTE: If you have more than one CD-ROM drive or a CD-ROM changer, insert the Plus! 98 CD-ROM into the CD-ROM drive or CD-ROM changer slot from which you installed Plus! 98.

If the issue continues to occur, remove and then reinstall Golf 1998 Lite. To do so, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) On the Install/Uninstall tab, click Microsoft Plus! 98, and then click Add/Remove.
 * 4) Click Add/Remove, and then click Next.
 * 5) Click the Golf 1998 Lite check box to clear it, and then click Next.
 * 6) Click Next, and then click Finish.
 * 7) Click OK.
 * 8) In Control Panel, double-click Add/Remove Programs.
 * 9) On the Install/Uninstall tab, click Microsoft Plus! 98, and then click Add/Remove.
 * 10) Click Add/Remove, and then click Next.
 * 11) Click the Golf 1998 Lite check box to select it, and then click Next.
 * 12) Click Next, and then click Finish.
 * 13) When you are prompted to restart the computer, click OK.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Plus! 98, version 1.0.

Additional query words: plus98 connection online kbimu

Keywords: kberrmsg kbfaq kbprb KB187833

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