Microsoft KB Archive/263110

= Error Message During Upgrade if You Are Running DPT Storage Manager Version 2.26 or Earlier =

PSS ID Number: 263110

Article Last Modified on 10/29/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q263110



SYMPTOMS
When you try to upgrade from Microsoft Windows NT 4.0 to Windows 2000, you may receive the following stop error message on a blue screen, and your computer may not start:

stop:0x0000007B, 0xF4063848, 0xC000034, 00000000, 00000000



CAUSE
This issue can occur if you are running DPT Storage Manager version 2.26 or earlier. DPT Storage Manager Setup creates an invalid Plug and Play registry key that prevents the upgrade to Windows 2000 but has no adverse effect on Windows NT 4.0-based computers.



RESOLUTION
To resolve this issue, upgrade to DPT Storage Manager version 2.27 or later, or obtain and install the W2kprep.exe file from DPT. Note that you must run the W2kprep.exe file from DPT before you upgrade to Windows 2000. For more information about the W2kprep.exe file from DPT, please view the Technical Support area of the following DPT Web site:

http://www.dpt.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Note that the W2kprep.exe file is included with Storage Manager version 3.03 and later.

Keywords: kb3rdparty kberrmsg kbprb kbsetup KB263110

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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