Microsoft KB Archive/135921

= Windows NT 3.51 Hangs On Dell 4XXDL, DM, or DMT Computer =

Article ID: 135921

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q135921



SYMPTOMS
After you upgrade from Windows NT 3.5 to Windows NT 3.51 on a Dell 4XXDL, DM, or DMT computer (with the Dell Neon system board), one or more of the following symptoms occur:


 * Your computer stops responding (hangs).
 * Program Manager appears without program groups.
 * The screen displays black, horizontal stripes.



CAUSE
Your computer has a Cirrus 542x video adapter possibly causing a system cache conflict.



RESOLUTION
To work around this problem, install the Windows NT VGA Compatible Display Adapter driver.

To correct this problem, contact Dell Computers Technical Support at (800) 624-9896.

The third-party products discussed here are manufactured by Dell Computer Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt video card

Keywords: KB135921

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