Microsoft KB Archive/830678

= Software Restriction Policies Do Not Persist After You Define Them =

Article ID: 830678

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
After you define Software Restriction Policies (also known as SAFER) under the User Configuration node of your domain policy, when you later click that Software Restriction Policies container, you receive the following message in the right pane of Group Policy Object Editor:

No Software Restriction Policies Defined

Software restriction policies are not defined in this Group Policy object. If you define software restriction policies in this Group Policy object, they will override inherited policy settings from other Group Policy objects.

To define software restriction policies, in the Action menu, click New Software Restriction Policies.

This problem may also occur if you remove existing Software Restriction Policies. They may reappear after you enter the snap-in again.



CAUSE
This problem occurs if you define Software Restriction Policies but if you do not change one or more of the default settings before you quit Group Policy Object Editor. In this scenario, the domain controller is not correctly updated with the information that the policy is changed.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-Bit Editions
  Date         Time   Version        Size     File name --  03-Nov-2003  18:04  5.2.3790.99    462,848  Certmgr.dll

Windows Server 2003, 64-Bit Edition
  Date         Time   Version      Size       File name -  03-Nov-2003  18:05  5.2.3790.99  1,396,736  Certmgr.dll   IA-64 03-Nov-2003 18:04  5.2.3790.99    462,848  Wcertmgr.dll  x86



WORKAROUND
To work around this problem, modify one of the default Software Restriction Policy rules, and then apply the changes. Reopen the Software Restriction Policy item, restore the modified rule to its default setting, and then save your changes. The domain controller is then successfully updated with the information that the policy is changed.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB830678

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