Microsoft KB Archive/136917

= Works: Envelope Print Problem with DeskJet 540 in Windows 95 =

Article ID: 136917

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft Works 4.0 Standard Edition
 * Microsoft Windows 95
 * Microsoft Works 3.0 Standard Edition
 * Microsoft Works 3.0a
 * Microsoft Works 3.0b

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This article was previously published under Q136917



SYMPTOMS
When you print envelopes on an HP DeskJet 540 printer using the Windows 95 DeskJet 540 driver, the printed text is upside down or rotated.



RESOLUTION
To properly print envelopes to a DeskJet 540, insert the envelopes rotated 180 degrees from the diagram shown on the DeskJet sheet feeder. You should insert the envelopes with the flap on top, pointing to the right.

If this does not resolve the problem, you can use the HP DeskJet 550c driver that ships with Windows 95. If you are using the 550c driver emulation, you should insert the envelope as shown on the diagram on the DeskJet 540 sheet feeder (with the flap pointing to the left.)

For more information about how to load the DeskJet 550c printer driver, see your Windows 95 printed documentation or online Help.

NOTE: To make sure that envelopes are created in the correct orientation, set the DeskJet 550c as the default printer.



MORE INFORMATION
Rotating the envelope is the recommended way to feed the envelopes with the DeskJet 540 because the printer has a large nonprintable region at the bottom of the page.

By rotating the envelope, you do not have to accommodate the nonprintable region and can print the return address closer to the left edge of the envelope page.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: w_works wp env desk jet hewlett packard h.p. DJ hpdj hpdj540 hp540 dj540 #10 com10 orientation alignment placement arrangement v6.5 6.5 4.00 3.00 3.00a 3.00b

Keywords: kbprb kbfaq KB136917

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