Microsoft KB Archive/177788

= Trails Remain on the Screen when You Move the Pointing Device =

Article ID: 177788

Article Last Modified on 12/22/2004

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APPLIES TO


 * Microsoft IntelliPoint 2.1
 * Microsoft IntelliPoint 1.0
 * Microsoft IntelliPoint 1.1
 * Microsoft IntelliPoint 2.0

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This article was previously published under Q177788



SYMPTOMS
When you move the pointing device and you have the Pointer Trails feature enabled in the Mouse tool in Control Panel, the pointer trails may remain visible on the screen.



CAUSE
This behavior can occur if your display driver does not fully support the Pointer Trails feature of the IntelliPoint software.



RESOLUTION
To resolve this issue, use one of the following methods:

Method 1
Contact the manufacturer of your display adapter to obtain an updated display driver.

Method 2
Reduce the graphics hardware acceleration. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Performance tab, click Graphics.
 * 4) Move the Hardware Acceleration slider until it is one notch to the left of Full (the Most accelerator functions setting).
 * 5) Click OK, and then click Close.
 * 6) When you are prompted to restart the computer, click Yes.



MORE INFORMATION
This problem has been reported with the following display driver:
 * Paradise Pro 2T display driver

NOTE: An updated version of this display driver is not currently available.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2.10 arrows left drag draw

Keywords: kbhardware kbenv kbprb kbdisplay KB177788

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