Microsoft KB Archive/114203

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GP Fault Using Word with Random House Webster's Dictionary

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Q114203

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a

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SYMPTOMS
WordPerfect Technical Support has confirmed that you may receive a general protection (GP) fault in Word for Windows when you try to use Random House Webster's Dictionary version 1.0 for Windows.

CAUSE
The GP fault occurs because Word's status bar conflicts with Random House Webster's Dictionary.

STATUS
WordPerfect is working on an update to correct this conflict. For more information on this problem, please contact WordPerfect Technical Support at (800) 228-1029.

RESOLUTION
To avoid the GP fault, turn off Word's status bar, as follows:


 * 1) From the Tools menu, choose Options.
 * 2) Select the View tab.
 * 3) Clear the Status Bar check box and choose OK.

Random House Webster's Dictionary for Windows is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 6.00a GPF Status Bar WordPerfect word6 winword

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