Microsoft KB Archive/267012

= On HP Pavilion Computer with Riptide Sound Card, Message Reports That Msgsrv32 Caused Error in Wstream.dll =

Article ID: 267012

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q267012



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you disable a Hewlett-Packard (HP) Riptide sound card in Device Manager, restart your computer, and then enable the Riptide sound card again, you may receive this error message or one similar to it:

Msgsrv32 caused an error in WSTREAM.DLL, Msgsrv32 will now close.

The exact error message that you may receive depends on the model of the HP Pavilion computer that you are using.



RESOLUTION
To resolve this issue, contact Hewlett-Packard to inquire about the availability of a fix for this issue.



MORE INFORMATION
For information about how to contact Hewlett-Packard Co., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWSNDEM

Keywords: kb3rdparty kberrmsg kbnofix kbprb kbsound KB267012

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