Microsoft KB Archive/154971

= PPT: Sound or Movie Objects Play Incorrectly or Not at All on NT =

PSS ID Number: 154971

Article Last Modified on 10/7/2003

-

The information in this article applies to:


 * Microsoft PowerPoint for Windows 95 7.0
 * Microsoft PowerPoint for Windows 4.0
 * Microsoft PowerPoint for Windows 4.0a
 * Microsoft PowerPoint for Windows 4.0c

-



This article was previously published under Q154971



For a Microsoft PowerPoint 2002 version of this article, see 291910.

For a Microsoft PowerPoint 2000 version of this article, see 212286.

For a Microsoft PowerPoint 97 version of this article, see 190331.



SYMPTOMS
If you insert a sound or movie object or apply a sound to the build of an object in your PowerPoint slide presentation, the sound or movie object may play incorrectly or it may not play at all.



CAUSE
Your computer may lack the Windows CODECs (compressor/decompressor) needed for audio or video.



RESOLUTION
If you are using Windows 95, please see the following articles in the Microsoft Knowledge Base:

142179 Troubleshooting .avi File Playback Problems in Windows 95

133365 Windows 95/98: Troubleshooting Problems with Compressed Audio

If you are using Windows 3.1x, see the following article:

121132 MSACM 2.0: Compressed Audio Will Not Play

Additional query words: 4.00 4.00a 4.00c 7.00

Keywords: kbenv kbmm kbprb kbsound KB154971

Technology: kbPowerPt400 kbPowerPt400a kbPowerPt400c kbPowerPt95 kbPowerPt95Search kbPowerPtSearch kbZNotKeyword2

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.