Microsoft KB Archive/222227

= OL2000: (CW) Long Startup Times Using MSN 2.0 with Outlook 2000 =

PSS ID Number: 222227

Article Last Modified on 2/4/2001

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The information in this article applies to:


 * Microsoft Outlook 2000

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This article was previously published under Q222227



NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:

268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages

To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/servicedesks/webcasts/wc011901/wcblurb011901.asp

NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see &quot;Corporate or Workgroup&quot;.



SYMPTOMS
If you use Outlook with a profile configured to use the Microsoft Network (MSN) service, and client version 2.0 or earlier, you will experience extremely long start-up times.



CAUSE
The earlier version of the Microsoft Network Online 2.0 client is not supported with Outlook 2000.



MORE INFORMATION
Outlook does not load the client extension used with Outlook 97 and Outlook 98. The result is the behavior described in the Symptoms section.

Outlook does support using the Internet E-mail service to send and receive e-mail from MSN 2.5 and later.

