Microsoft KB Archive/320327

= OL2002: You Cannot Connect to a VPN Over an Existing Dial-up Connection on Windows 98 =

Article ID: 320327

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Outlook 2002 Service Pack 1 (SP-1)

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This article was previously published under Q320327



SYMPTOMS
Outlook 2002 may stop responding (hang ) on an existing dial-up connection when you try to connect through a virtual private network (VPN) connection on a computer running Microsoft Windows 98.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service release that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  Date        Time    Version        Size    File name --  20-Dec-2001 20:44  10.0.3604.0     92,488  Outlmime.dll 29-Nov-2001 01:21 10.0.3527.0     47,432  Recall.dll 23-Jan-2002 00:32 10.0.3716.0    342,344  EXSEC32.DLL 05-Feb-2002 15:14 10.0.3729.0    117,064  OUTLPH.DLL 11-Apr-2002 14:40 10.0.4009.0    534,856  OUTLCM.DLL 11-Apr-2002 14:40 10.0.4009.0  6,306,120  OUTLLIB.DLL



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe KB320327

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