Microsoft KB Archive/836897

= You receive an error message when you set the permissions of a public folder in an Exchange Server 2003 mailbox =

Article ID: 836897

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
When you use Microsoft Outlook to set the permissions of a public folder in a Microsoft Exchange Server 2003 mailbox, you receive an error message that is similar to the following:

The modified permissions cannot be saved. The client operation failed.

When you use Exchange System Manager to set the permissions of a public folder in an Exchange 2003 mailbox, you receive an error message that is similar to the following:

Invalid Windows handle. ID no. 80040102



CAUSE
This problem may occur if the following conditions are true:
 * You changed the access control lists (ACLs) by using PFDavAdmin, RewriteACL, or another program that uses XML to write permissions to public folders.
 * You added the role of Reviewer to the public folders.

If you use XML to write permissions to public folders, the ACLs may become out of canonical order. This problem may occur although the XML is correctly formatted. Additionally, this problem occurs when the following contexts have the same access mask and are written and evaluated at the same time:
 * Effective
 * Container
 * Subitem

These three contexts have the same access mask when an individual user account has its permissions set as Reviewer.



Cumulative update information
To resolve this problem, install Microsoft Exchange Server 2003 Service Pack 1 (SP1). For more information about Exchange 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
Alternatively, apply the following hotfix to resolve this problem. A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.    Date         Time    Version       Size        File name 26-Feb-2004  12:19   6.5.6980.72     373,248   Exsmtp.dll 26-Feb-2004  10:20   6.5.6980.72      49,152   Mdbevent.dll 26-Feb-2004  11:00   6.5.6980.72   3,190,272   Mdbmsg.dll 26-Feb-2004  10:22   6.5.6980.72      24,064   Mdbrole.dll 26-Feb-2004  11:48   6.5.6980.72      13,312   Mdbtask.dll 26-Feb-2004  11:45   6.5.6980.72   5,045,760   Store.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug kbexchange2003presp1fix kbpubtypekc KB836897

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