Microsoft KB Archive/822071

= You cannot view some PNG images in Internet Explorer 6 =

Article ID: 822071

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional 

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SYMPTOMS
When you view an HTML Web page that contains Portable Network Graphics (PNG) images in Microsoft Internet Explorer 6, one or more of the images may not appear. Instead, only the picture placeholder image appears.



CAUSE
This problem occurs when the file size of the PNG file is 4,097 bytes or 4,098 bytes.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Internet Explorer 6 Service Pack 1 (SP1) installed on the computer.

For more information about how to obtain Internet Explorer 6 SP1, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/critical/ie6sp1/default.mspx

Restart information
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

Registry information
You do not have to create or modify any registry keys to enable this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size    File name --  08-Feb-2005  23:02  6.0.2800.1492  34,816  Pngfilt.dll

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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