Microsoft KB Archive/170465

= WD97: Large MS-DOS File Is Damaged When Opened as MS-DOS Text =

Article ID: 170465

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q170465



SYMPTOMS
In Word, if you open an MS-DOS text file that is larger than 32 kilobytes (KB) in MS-DOS Text format, the end of the document may contain extended characters or boxes instead of text.



RESOLUTION
To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, open the MS-DOS file in Text Only or "MS-DOS Text With Layout" format. To do this, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) On the General tab, click to select the "Confirm conversion at Open" check box, and then click OK.
 * 3) Open the MS-DOS file. A Convert File dialog box is displayed.
 * 4) In the Convert File From list, click Text Only or " MS-DOS Text with Layout," and click OK.

The file is opened and is displayed correctly; however, the layout may be somewhat different from when the file is opened in MS-DOS Text format.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1

