Microsoft KB Archive/160959

= The Mousex32.exe File Is Linked to Missing Export... =

Article ID: 160959

Article Last Modified on 7/25/2006

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APPLIES TO


 * Microsoft IntelliPoint 2.0

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This article was previously published under Q160959



SYMPTOMS
When you attempt to run the IntelliPoint Tools And Controls tool or the Mouse tool in Control Panel, you may receive the following error message:

C:\msinput\mouse\mousex32.exe. A device attached to the system is not functioning.

If you click OK, you receive the following error message:

The mousex32.exe file is linked to missing export cmtool32.dll :901



CAUSE
These errors can occur if any of the following conditions exist:


 * Both the Cmtool16.dll and Cmtool32.dll files exist on your hard disk.
 * Multiple versions of the Cmtool32.dll file exist on your hard disk.



RESOLUTION
To resolve this problem, follow these steps:


 * 1) Search your hard disk for the Cmtool16.dll and Cmtool32.dll files, and then rename all copies of these files that are found.
 * 2) Reinstall the IntelliPoint 2.0 software.
 * 3) Restart your computer.



MORE INFORMATION
For more information about how to solve problems related to Microsoft Pointing Devices, use the Pointing Devices Troubleshooter located at the following Microsoft Web site:

http://support.microsoft.com/intellimouse

Additional query words: intelli point

Keywords: kberrmsg kbfaq KB160959

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