Microsoft KB Archive/123954

Works: Bulleted List Appears Distorted

PSS ID Number: Q123954 Article last modified on 12-18-1998

3.00 3.00a 3.00b

WINDOWS

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========================================================= 3.00 3.00a 3.00b WINDOWS kbprint kb3rdparty

= SYMPTOMS =

A bulleted list in a Word Processor document may appear distorted or misaligned. For example:


 * T his is a test.
 * T his is a test.
 * T his is a test.
 * T his is a test.

= CAUSE =

This occurs when using the following drivers:


 * PostScript printer driver by Adobe, version 2.10 or 2.1.1
 * Hewlett-Packard (HP) LaserJet series 5 drivers
 * Apple Laserwriter Pro 630

When the Wrap For Window option is turned on, the list appears fine on the screen, but will still appear distorted in Print Preview and when the document is printed.

= RESOLUTION =

To resolve this issue, contact your printer manufacturer to inquire about how to obtain the latest PostScript printer driver software, or install the Microsoft PostScript driver (PSCRIPT.DRV) version 3.55 or later.

The latest Microsoft PostScript driver is available in the Pscrip.exe file in the Microsoft Software library. The self-extracting Pscrip.exe file is available as a free download from the following Microsoft Internet sites:

http://support.microsoft.com/download/support/mslfiles/pscrip.exe

ftp://ftp.microsoft.com/softlib/mslfiles/pscrip.exe

After you download the Pscrip.exe file, run it in an empty directory to extract the files it contains, and then follow the instructions in the Readme.txt file to install the driver.

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services

= MORE INFORMATION =

This problem affects any PostScript laser printer using the PostScript printer driver by Adobe version 2.10 or 2.1.1. This can include various laser printer models from the following manufacturers (among others):

Agfa                    IBM Apple                   Linotronic AST                     NEC Canon                   Panasonic Compaq                  QMS Epson                   Qume Fujitsu                 Ricoh GCC                     Texas Instruments (TI) Hewlett-Packard (HP)    Xerox Note that for those printer drivers with the problem, the driver name in Printer Setup may indicate a different version, for example, “Epson LP- 3000PS F5 v52.3 on LPT1:.” However, if you select the Setup button and then choose the About button, the driver version displayed in the About dialog box will be “PostScript Printer Driver by Adobe. Version <2.10 or 2.1.1>.”

KBCategory: kbprint kb3rdparty KBSubcategory: wworkskb

Additional reference words: 3.00 bullet bullets list off line 2.1.0 2.11 Laserjet Laserwriter SilentWriter 4ml 4mp 4si IIISi w_works ====================================================================== Version : 3.00 3.00a 3.00b Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.