Microsoft KB Archive/186554

= Terminal Server Error Messages: 2000 to 2199 =

Article ID: 186554

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q186554



SUMMARY
This article describes Terminal Server error messages 2000 to 2199.



Error 2000
The pixel format is invalid.

Error 2001
The specified driver is invalid.

Error 2002
The window style or class attribute is invalid for this operation.

Error 2003
The requested metafile operation is not supported.

Error 2004
The requested transformation operation is not supported.

Error 2005
The requested clipping operation is not supported.

Error 2102
The workstation driver is not installed.

Explanation: Windows NT is not installed, or your configuration file is incorrect.

Action: Install Windows NT, or see your network administrator about possible problems with your configuration file.

Error 2103
The server could not be located.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server you specified does not exist.

Action: You may have misspelled the server's computer name. To see a list of servers in your domain, type:

NET VIEW

Remember to precede computer names with two backslashes, as in the following example:

\\computername

Error 2104
An internal error occurred. The network cannot access a shared memory segment.

Explanation: An internal error occurred.

Action: Contact technical support.

Error 2105
A network resource shortage occurred.

Explanation: The network hardware could not access the resources it needed.

Action: Try the command again later.

Error 2106
This operation is not supported on workstations.

Explanation: This operation can be performed only on a server.

Action: See your network administrator if you need more information.

Error 2107
The device is not connected.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This device name is not assigned to a shared resource.

Action: Check the spelling of the device name first. To see which local device names are assigned to shared resources, type:

NET USE

Error 2114
The Server service is not started.

Explanation: The specified server is not started. The server must be started before you can run this command.

Action: Use the Services option in Control Panel to start the Server service. Try the command again after the server has been started. If you need assistance, contact your network administrator.

Error 2115
The queue is empty.

Explanation: If you do not see your document listed, it has either completed printing, or the printer did not receive your document.

Action: No action is needed.

Error 2116
The device or directory does not exist.

Explanation: You specified an unknown device or directory.

Action: Check the spelling of the device or directory name.

Error 2117
The operation is invalid on a redirected resource.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The device name you specified is assigned to a shared resource.

Action: To perform this operation on this device name, you first must end its connection to the shared resource.

Error 2118
The name has already been shared.

Explanation: This share name is already in use on this server.

Action: Choose a share name that is not currently used on this server. To see a list of resources currently shared on this server, type:

NET SHARE

Error 2119
The server is currently out of the requested resource.

Explanation: The server could not access enough of a resource, such as memory, to complete this task.

Action: Try again later. If you continue to receive this message, stop some nonessential processes or applications and try to complete the task again. If you still have problems, your network administrator may need to reconfigure your system.

Error 2121
Requested addition of items exceeds the maximum allowed.

Explanation: The list of items in the command is too long.

Action: If your command included a list of items, split the list into two smaller lists. Type the command with the first list, and then again with the second list.

Error 2122
The Peer service supports only two simultaneous users.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. On a workstation running the Peer service, only you and one other user can have connections to a shared resource at the same time.

Action: Retype the command, specifying two as the maximum number of users for the resource.

Error 2123
The API return buffer is too small.

Explanation: The program you are running created a buffer that is too small for the data being used.

Action: The program should correct this problem. If it does not, see your network administrator or the vendor who supplied the program.

Error 2127
A remote API error occurred.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The program or command you were running on a server could not be completed. There may be communication problems on the network, or the remote server may be short of resources.

Action: Contact your network administrator. Your administrator should make sure that the server is configured with enough resources. Specifically, the NUMBIGBUF entry in the server's configuration file may need to be increased.

Error 2131
An error occurred when opening or reading the configuration file.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The configuration file is missing or contains invalid information.

Action: Ask your network administrator to review the contents of the configuration file.

Error 2136
A general network error occurred.

Explanation: A general failure occurred in the network hardware. This problem may be due to a hardware conflict and could have been generated by any number of other Server service commands (for example, Replicator).

Action: See your network administrator. The problem could have occurred because of the hardware or software installed on your computer.

Error 2137
The Workstation service is in an inconsistent state. Restart the computer before restarting the Workstation service.

Explanation: The workstation is in an inconsistent state.

Action: Restart the computer.

Error 2138
The Workstation service has not been started.

Explanation: You have tried to use the network before starting the Workstation service.

Action: Start the Workstation service by typing:

NET START WORKSTATION

Error 2139
The requested information is not available.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. Your command could not be completed because the MAILSLOTS entry of your workstation's configuration file is incorrect.

Action: Change the MAILSLOTS entry of the configuration file to YES. Then stop and restart the Workstation service.

Error 2140
An internal Windows NT error occurred.

Explanation: A software error occurred.

Action: Contact technical support.

Error 2141
The server is not configured for transactions.

Explanation: The specified server is not configured to accept the command you typed.

Action: Ask your network administrator if the server is configured properly. The administrator may choose to share the server's IPC$ resource to correct this problem.

Error 2142
The requested API is not supported on the remote server.

Explanation: The server does not support the request that was sent to it. This can happen if two or more versions of networking software are on the network. However, no program included with Windows NT should cause this error.

Action: Contact the vendor of the program that was running when the error occurred.

Error 2143
The event name is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2144
The computer name already exists on the network. Change it and restart the computer.

Explanation: The computer name already exists on the network.

Action: Change the computer name and restart the computer before restarting the Workstation service.

Error 2146
The specified component could not be found in the configuration information.

Explanation: Windows NT could not find the required information in your configuration.

Action: Ask your network administrator to check your configuration. The administrator should make sure your system configuration contains all information required to run Windows NT and any associated applications.

Error 2147
The specified parameter could not be found in the configuration information.

Explanation: Windows NT could not find a particular entry in your configuration.

Action: Ask your network administrator to check your configuration. The administrator should make sure your system configuration contains all information required to run Windows NT and any associated applications.

Error 2149
A line in the configuration file is too long.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A line in the configuration file is too long.

Action: Edit the configuration file.

Error 2150
The printer does not exist.

Explanation: The printer you have specified is invalid.

Action: Check the spelling of the printer name. To see the list of printers shared on this server, type:

NET VIEW \\computername

Error 2151
The print job does not exist.

Explanation: There is no print job matching the print job identification number you typed.

Action: Be sure you typed the correct print job identification number. To see a list of current print jobs, type:

NET PRINT \\computername\sharename

Error 2152
The printer destination cannot be found.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This printer is not used by a printer queue.

Action: Check the spelling of the printer name and then retype the command.

Error 2153
The printer destination already exists.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This printer has already been installed.

Action: Be sure you typed the correct device name.

Error 2154
The printer queue already exists.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You tried to create a printer queue with a name that is already in use on this server.

Action: Give the new queue a different name. To see a list of printer queues already existing on the server, type:

NET PRINT

Error 2155
No more printers can be added.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server does not have enough memory available to add another printer queue.

Action: To free memory, delete an existing printer queue. Then create and share the new queue. You can also reconfigure the server to allow more printer queues by increasing the value of the MAXQUEUES entry in the server's configuration file. This entry defines the maximum number of queues the server can share. After you edit the configuration file, stop and start the server's spooler for the changes to take effect.

Error 2156
No more print jobs can be added.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server does not have enough memory available to add another print job.

Action: Wait a while, and then send the print job again. If the problem persists, you may want to contact your network administrator about changing the MAXJOBS entry in the server's configuration file. This entry defines the maximum number of print jobs allowed on the server at one time. If the configuration file is changed, you must stop and restart the server's spooler for the changes to take effect.

Error 2157
No more printer destinations can be added.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server does not have enough memory available to add another printer.

Action: Change the MAXPRINTERS entry in the server's configuration file. This entry defines the maximum number of printers the server can share. Then stop and restart the spooler for the changes to take effect.

Error 2158
This printer destination is idle and cannot accept control operations.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The specified printer is not in use.

Action: Be sure you are referring to the correct printer.

Error 2159
This printer destination request contains an invalid control function.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. An internal control function is invalid.

Action: Contact technical support.

Error 2160
The print processor is not responding.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The spooler is failing to communicate with the print processor.

Action: See your network administrator. There may be software problems with the print processor or hardware problems with the associated printer.

Error 2161
The spooler is not running.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The spooler has not been started.

Action: Use the Print Manager to start the spooler.

Error 2162
This operation cannot be performed on the print destination in its current state.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The requested change cannot be made because a software error occurred.

Action: Contact technical support.

Error 2163
This operation cannot be performed on the printer queue in its current state.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The requested change cannot be made because a software error occurred.

Action: Contact technical support.

Error 2164
This operation cannot be performed on the print job in its current state.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The requested change cannot be made because a software error occurred.

Action: Contact technical support.

Error 2165
A spooler memory allocation failure occurred.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The spooler ran out of memory.

Action: To free memory for the spooler, delete one or more printer queues or print jobs, or remove one or more printers from all print queues on the server.

Error 2166
The device driver does not exist.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The device driver you specified has not been installed for the printer queue.

Action: Check the spelling of the name of the device driver. To use a new device driver with this printer queue, you must first use Control Panel to install the device driver. For more information about Control Panel, see your operating system manual(s).

Error 2167
The data type is not supported by the print processor.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The data type of the print job is not supported by the queue's print processor.

Action: Use a different print processor for jobs that have this data type, or rewrite the application so that it uses a data type the print processor can recognize.

Error 2168
The print processor is not installed.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The print processor you specified has not been installed on the server.

Action: Use Control Panel to install a print processor. For more information about the Control Panel, see your operating system manual(s).

Error 2180
The service database is locked.

Explanation: Another program is holding the service database lock.

Action: Wait for the lock to be released and try again later. If it is possible to determine which program is holding the lock, then end that program.

Error 2181
The service table is full.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You cannot start another service because you have reached the maximum number of services specified in your configuration file.

Action: You can start another service if you first stop a nonessential one. To display the list of services that are running, type:

NET START

You could also change the maximum number of services allowed to run simultaneously on the computer by changing the value of the NUMSERVICES entry in the computer's configuration file. If you need assistance, contact your network administrator.

Error 2182
The requested service has already been started.

Explanation: You tried to start a service that is already running.

Action: To display a list of active services, type:

NET START

Error 2183
The service does not respond to control actions.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2184
The service has not been started.

Explanation: You tried to use a service that is not running.

Action: To display a list of active services, type:

NET START

To start a service, type:

NET START service

Error 2185
The service name is invalid.

Explanation: You tried to start a service that is not configured on this system.

Action: Check the spelling of the service name or check the configuration information for the service using the Services option from Server Manager.

Error 2186
The service is not responding to the control function.

Explanation: The service cannot run your command at this time.

Action: Try the command again later. If the problem persists, stop and restart the service. However, if the problem continues after you have restarted the service, report the problem. Be sure to include the name of the service and the command that was refused, to technical support.

Error 2187
The service control is busy.

Explanation: The service is not responding to requests now. Another program may be controlling the service or there may be a software problem.

Action: Try to stop the service by typing:

NET STOP service

If this fails, stop all programs running on the computer and try typing the NET STOP command again. If the problem persists, contact technical support. Be prepared to give the name of the service and other information about the system, such as the services and applications that were running on the computer, and the amount and type of network activity when the problem occurred.

Error 2188
The configuration file contains an invalid service program name.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. Your configuration file has associated a service with a nonexistent program file.

Action: Be sure that each entry shown in the [services] section of your configuration file lists a valid pathname for the service's executable file. If you need assistance, contact your network administrator.

Error 2189
The service could not be controlled in its present state.

Explanation: The service is not currently accepting requests. If the service is starting, it cannot process requests until it is fully started.

Action: Try the operation again in a minute or two. If this problem persists, the service may be stuck in a partially running state. Contact technical support. Be prepared to give the name of the service and other information about the system, such as the services and applications that were running, and the type and amount of network activity on the computer at the time of the problem.

Error 2190
The service ended abnormally.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The service was not running properly and would not respond to a command. The service was terminated.

Action: Stop the service by typing:

NET STOP service

Then restart the service by typing:

NET START service

If the problem occurs frequently, contact technical support.

Error 2191
The requested pause or stop is not valid for this service.

Explanation: This command is invalid for this service, or the service cannot accept the command right now.

Action: If the service normally accepts this command, try typing it again later. To display a list of valid commands, type:

NET HELP

Error 2192
The service control dispatcher could not find the service name in the dispatch table.

Error 2193
The service control dispatcher pipe read failed.

Error 2194
A thread for the new service could not be created.

Keywords: kbinfo KB186554

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