Microsoft KB Archive/289873

= Visio2000: Error 1417 When You Save a Visio File to a Shared Novell Directory =

Article ID: 289873

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Enterprise Edition

-



This article was previously published under Q289873



SYMPTOMS
When you save a Visio drawing file to a shared Novell directory, you may receive the following error message:

Error - 1417 an error occurred - save - access denied



CAUSE
This error message may occur when Long File Name (LFN) support is not running on the Novell server.



RESOLUTION
To resolve this issue, install Namespace LFN support on the Novell server.

To temporarily work around this issue, save the Visio files on the local hard disk drive, and use Windows Explorer to move or copy the files to the Novell server as needed.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

