Microsoft KB Archive/316104

= WD2002: Slow Performance When a Paragraph Spans Several Pages in a Document =

Article ID: 316104

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q316104



SYMPTOMS
When you try to open or scroll through a document that contains a paragraph that spans several pages, these operations may perform very slowly.



CAUSE
This problem may occur if all of the following conditions are true:
 * The text of the document contains a paragraph that spans multiple pages.
 * The Widow/Orphan control check box selected in the paragraph formatting.
 * Multiple footnotes have been inserted into the paragraph.
 * The document repaginates.

For more information about pagination in a Word document, click Microsoft Word Help on the Help menu, type about pagination in the Office Assistant or the Answer Wizard, and then click Search to view the topic.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time       Size       File name -  24-Apr-2002   20:14:28   5,615,144  Winword.msp 24-Apr-2002  20:39:54   5,619,736  Winword_Admin.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table:   Date          Time       Version       Size         File name ---  24-Apr-2002   11:45:00   10.0.4016.0   10,582,344   Winword.exe This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB316104

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