Microsoft KB Archive/944619

= Error message when you try to join a meeting by using the Windows-based console in Live Meeting 2005 =

Article ID: 944619

Article Last Modified on 11/22/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you try to join a meeting, you are prompted to install the Windows-based console in Microsoft Live Meeting 2005. Additionally, you receive an error message that resembles the following:

Administrator has a policy that prevents install of software

This problem occurs even though the Windows-based console is already installed.



CAUSE
This problem occurs because the Livemeeting.com URL is not included in the list of trusted sites in Internet Explorer.



WORKAROUND
To work around this problem, add the Livemeeting.com URL and the Placeware.com URL to the list of trusted sites in Internet Explorer. To do this, follow these steps in Internet Explorer:
 * 1) On the Tools menu, click Internet Options.
 * 2) Click the Security tab, and then click Trusted sites.
 * 3) In the Add this website to the zone box, type *.livemeeting.com, and then click Add.
 * 4) In the Add this website to the zone box, type *.placeware.con, and then click Add.
 * 5) Click Close to close the Trusted sites dialog box, and then click OK to close the Internet Options dialog box.

Additional query words: console, policy, installing, security

Keywords: kbtshoot kbexpertisebeginner kbconsole kbprb KB944619

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