Microsoft KB Archive/899596

= FIX: The Dllhost process may unexpectedly time out when you click to select the &quot;Leave running when idle&quot; check box in a COM+ application =

Article ID: 899596

Article Last Modified on 12/5/2007

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APPLIES TO


 * Microsoft COM+ 1.5
 * Microsoft COM+ 1.0
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
In a Microsoft COM+ application, when you click to select the Leave running when idle check box, the Dllhost process may unexpectedly time out. This problem occurs when the application is idle for approximately 49.7 days.



CAUSE
This problem occurs because the COM+ program does not correctly calculate the idle time-out value.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix rollup package information
This problem is fixed in the COM+ hotfix rollup packages that are discussed in the following Microsoft Knowledge Base articles:  

897667 Availability of Windows Server 2003 Post-Service Pack 1 COM+ Hotfix Rollup Package 6

 

897696 Availability of Windows XP COM+ Hotfix Rollup Package 11

 

897697 Availability of Windows 2000 Post-Service Pack 4 COM+ 1.0 Hotfix Rollup Package 34



Hotfix information
A supported hotfix is now available from Microsoft, but this hotfix is only intended to correct the problem that is described in this article. Only apply this hotfix to systems that are experiencing this specific problem. This hotfix may receive more testing. Therefore, if you are not severely affected by this problem, we recommend that you obtain and install the Windows hotfix rollup package that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to more support questions and issues that do not qualify for the specific update in question.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinserv2003sp2fix kbbug kbfix kbqfe KB899596

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