Microsoft KB Archive/189344

= Plus! 98: Computer Hangs When You Start Lose Your Marbles =

Article ID: 189344

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Plus! 98 Standard Edition

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This article was previously published under Q189344



SYMPTOMS
When you start Lose Your Marbles, your computer may stop responding (hang).



CAUSE
This behavior can occur if you are running Cybermedia's Guard Dog or Compaq's Watch Dog program.



RESOLUTION
To resolve this issue, quit Guard Dog or Watch Dog before you start Lose Your Marbles. To do this, follow these steps:


 * 1) Press CTRL+ALT+DELETE to open the Close Program dialog box.
 * 2) In the list of running programs, click Guard Dog or Watch Dog, and then click End Task.
 * 3) When you are prompted to confirm that you want to quit Guard Dog or Watch Dog, click Yes.

NOTE: Both Guard Dog and Watch Dog are started again the next time you restart Windows.



STATUS
Segasoft has confirmed this to be a problem in Lose your Marbles. Both the full version and the trial version included in Microsoft Plus! 98, version 1.0, are affected.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: plus98 crash freeze lock

Keywords: kb3rdparty kbprb KB189344

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