Microsoft KB Archive/272405

= OL2000: The Item Is Saved in Your Drafts Folder When You Reply to a Post Form =

Article ID: 272405

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Outlook 2000 Service Pack 1

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This article was previously published under Q272405



SYMPTOMS
When you reply to a customized post form, the new post item that is displayed is associated with your Outbox and, when it is posted, the new item is saved in your Drafts folder.



CAUSE
You are using Outlook 2000 SR1. This behavior does not occur with Microsoft Outlook 2000.



RESOLUTION
To resolve this behavior use one of the following steps:  Upgrade to Microsoft Office 2000 Service Pack 2 (SP2). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

278942 OFF2000: What Is Office 2000 Service Pack 2 (SP-2)?

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 Obtain a supported hotfix to correct this behavior. For additional information about how to obtain this hotfix, click the article number below to view the article in the Microsoft Knowledge Base:

265486 OL2000: Response Form Posts to Drafts Folder Instead of Current Folder





WORKAROUND
You may be able to work around this behavior by creating a Visual Basic for Applications or COM add-in solution that monitors the Drafts folder for items that have your custom message class field. After you do this, you can programmatically move the items to the correct folder. Conversation-related fields are still valid when you use this approach and the item appears in the proper conversation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

