Microsoft KB Archive/268601

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Cannot Print to Xerox Document Printer from Terminal Server

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ID: Q268601

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The information in this article applies to:


 * Microsoft Windows NT Server version 4.0, Terminal Server Edition

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SYMPTOMS
When you try to print to Xerox Document Centre from a client computer running Windows NT 4.0 Terminal Server, the print jobs spool as 0 bytes and never print.

CAUSE
This behavior occurs because the printer is incompatible with Terminal Server.

STATUS
This behavior is by design.

MORE INFORMATION
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For more information about the Xerox Print Centre compatibility issues, contact Xerox Corporation.

For information about how to contact Xerox Corporation, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words:

Keywords :

Version : winnt:4.0

Platform :

Issue type : kbprb

Technology : kbWinNTsearch kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch