Microsoft KB Archive/317294

= The Trillian Chat Client May Cause an Error Message in Windows XP =

Article ID: 317294

Article Last Modified on 2/8/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q317294



SYMPTOMS
If you use the Trillian Chat client by Cerulean Studios, you may receive the following error message:

Trillian.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App Name     App Version  Module Name  Module Version  Offset

Trillian.exe 0.0.0.0      Aim.dll      0.0.0.0         0001b753



RESOLUTION
To resolve this issue, download the latest version of Trillian from the Cerulean Studios Web site:

http://www.ceruleanstudios.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB317294

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