Microsoft KB Archive/311136

= Password Does Not Work in Remote Desktop Sharing Session in NetMeeting =

Article ID: 311136

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q311136



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to connect to a Remote Desktop Sharing session in NetMeeting, you may receive the following message:

You must supply a password to join this meeting.

When you supply your password, you still receive the message. Your password is not validated.



CAUSE
This behavior can occur if the NetMeeting client locks up during a session with the Remote Desktop Sharing computer. The password can become corrupted.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, delete the HKEY_LOCAL_MACHINE\Software\Microsoft\Conferencing\Mcpt registry key to reset the Remote Desktop Sharing feature, including the password. To delete this key:  Start Registry Editor (Regedt32.exe). Locate and delete the following key in the registry:

HKEY_LOCAL_MACHINE\Software\Microsoft\Conferencing\Mcpt

 Quit Registry Editor. Start NetMeeting, and then configure Remote Desktop Sharing as if it is being enabled for the first time.

Keywords: kberrmsg kbprb KB311136

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