Microsoft KB Archive/201188

= PUB2000 Error Message: The Following File Is Corrupt or Missing: Msvisi.ttf =

Article ID: 201188

Article Last Modified on 6/13/2001

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APPLIES TO


 * Microsoft Publisher 2000 Standard Edition

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This article was previously published under Q201188



SYMPTOMS
When you attempt to start Microsoft Publisher 2000, you may receive the following error message:

The following file is corrupt or missing: msvisi.ttf. Some text characters may not display properly.



CAUSE
This behavior can occur if either of the following conditions is true:
 * More than 600 fonts are installed on your computer.
 * The Windows\Fonts folder contains damaged fonts.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

Delete Fonts That Are Zero Kilobytes (KB) in Size
Fonts that are 0 KB in size are damaged fonts. To remove fonts that are 0 KB in size from the Windows\Fonts folder:  Click Start, point to Settings, and then click Control Panel. Double-click Fonts. On the View menu, click Details. Click the Size column to sort the fonts by size. Delete any font files that are 0 KB in size:  Click the font that you want to delete.</li> On the File menu, click Delete.</li> When you are prompted to confirm the font deletion, click Yes.</li></ol> </li></ol>

Reduce the Number of Fonts That Are Installed on Your Computer
Reduce the number of fonts that are installed on the computer until fewer than 600 fonts remain installed on the computer. For additional information about TrueType font limits in Microsoft Windows 95 and Microsoft Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:

131943 TrueType Font Limits in Windows 95/98




 * 1) Right-click a blank area on the Microsoft Windows desktop, and then click New Folder.
 * 2) Type OldFonts, and then press ENTER.
 * 3) Click Start, point to Settings, and then click Control Panel.
 * 4) Double-click Fonts.
 * 5) Delete any fonts with a small arrow in the lower-left corner of the font icon. These font files are shortcut files.
 * 6) Move TrueType fonts that you do not often use into the OldFonts folder until fewer than 600 fonts remain in the Fonts folder.

To select multiple fonts, press and hold down the CTRL key as you click the fonts that you want to select. NOTE: Do not remove the following fonts:


 * 1) * Arial
 * 2) * Courier New
 * 3) * Marlett
 * 4) * Symbol
 * 5) * Tahoma
 * 6) * Times New Roman
 * 7) * WingDings
 * 8) Restart your computer.
 * 9) If you continue to receive the error message that is mentioned in the "Symptoms" section of this article when you start Publisher 2000, remove an additional 25 fonts from the Fonts folder, and then restart the computer. Repeat this step until the issue is resolved.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
To reinstall fonts from the OldFonts folder:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Fonts.
 * 3) On the Fonts menu, click Install New Font.
 * 4) In the Folders box, click the OldFonts folder.
 * 5) Click to select the fonts that you want to reinstall, and then click OK.
 * 6) Restart the computer.

Additional query words: mspub pub2k 9.0 pub9 corrupted true type

Keywords: kberrmsg kbprb KB201188

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