Microsoft KB Archive/912726

= An e-mail message that you selected before you changed to Categories view is no longer selected in Outlook 2007 =

Article ID: 912726

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SYMPTOMS
Consider the following scenario. In Microsoft Office Outlook 2007, you select an e-mail message in the current view. Then, you change the arrangement of the e-mail messages in the Inbox to Categories view. In this scenario, the e-mail message that you selected before you changed to Categories view is no longer selected or displayed in the Reading Pane. Instead, the Categories header is selected.



CAUSE
This issue occurs if the following conditions are true:
 * Outlook 2007 is configured to run in Cached Exchange Mode.
 * You use the following method to change the arrangement of e-mail messages to Categories view:
 * Select an e-mail message in the current view.
 * On the View menu, point to Arrange By, and then click Categories.



WORKAROUND
To work around this issue, select the message after you change the arrangement of e-mail messages in the Inbox to Categories view.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: OL2007 Outlook2007

Keywords: kbemail kbconfig kbview kbexpertisebeginner kbtshoot KB912726

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