Microsoft KB Archive/935900

= You are prompted to activate your Windows Live OneCare subscription or you are notified that Windows Live OneCare protection has expired =

Article ID: 935900

Article Last Modified on 6/29/2007

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APPLIES TO


 * Windows Live OneCare

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SYMPTOMS
You receive one of the following urgent messages in the Windows Live OneCare console:

Activate your OneCare subscription.

Your OneCare protection has expired.



CAUSE
You have not yet activated your Windows Live OneCare installation.



MORE INFORMATION
You might receive one of these messages even though you recently purchased Windows Live OneCare online or at a retail outlet. When you purchase a copy of Windows Live OneCare, a one-year subscription is included in the purchase price. However, you must activate your Windows Live OneCare installation to start the one-year subscription.

When you first install Windows Live OneCare, you can use it free for 90 days. After the trial period has expired, you must activate Windows Live OneCare. If you downloaded the free Windows Live OneCare trial version, you must purchase a subscription before you can activate your Windows Live OneCare installation.



RESOLUTION
Activate your Windows Live OneCare installation. For more information about how to activate Windows Live OneCare, visit the following Web site:

http://help.live-int.com/Help.aspx?market=en-US&project=onecarev1_6&querytype=topic&query=OneCare_PROC_Activate.htm

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