Microsoft KB Archive/130900

= SMS Remote Control Fails on AST Manhattan Pentium =

Article ID: 130900

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition

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This article was previously published under Q130900



SUMMARY
If you remove Remote Control for the second time from a Windows for Workgroups 3.11 client using a 3COM 3C503 or 3C509 network interface card (NIC), the following error message may appear:

An application error has occurred and an application error log is being generated.

exe\SMS.DBG (pid=33)

Exception: access violation (0xc0000005), Address 

This problem occurs when Systems Management Server is installed on an AST Manhattan Pentium computer with 64 megabytes of RAM.

To work around this problem, do one of the following:


 * Use another supported NIC on the Windows for Workgroups client. -or-


 * On the Systems Management Server, reduce the RAM to 16 MB.

Additional query words: prodsms sms mb

Keywords: kbarttypeinf kbnetwork kbprb KB130900

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