Microsoft KB Archive/59138

= Mac Wkst: Preferences Not Active or Updating Correctly =

Article ID: 59138

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Mail for AppleTalk Networks 2.0
 * Microsoft Mail for AppleTalk Networks 2.0a
 * Microsoft Mail for AppleTalk Networks 2.0b
 * Microsoft Mail for Appletalk Networks 3.0

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This article was previously published under Q59138



SUMMARY
Under the When New Mail Is Received category in the Microsoft Mail Preferences dialog box, if any of the following options do not behave as expected

Display Notifier Window

Display Flashing Menu Bar Icon

Sound Chime

Display Urgent Messages Immediately

the problem may be related to the Microsoft Mail desk accessory (DA).

If a program or DA that allows a desk accessory to be repositioned or renamed is used to alter the Mail DA, incompatibilities with the actual Mail DA may result. If it is named anything other than &quot;Microsoft Mail 2.0&quot; for version 2.00 and &quot;Microsoft Mail&quot; for version 3.00, the When New Mail Is Received options will not work correctly. Any trailing or extra leading characters will also cause problems.

For example, Suitcase II is a program that can cause this problem. If the Mail DA's name is changed or if the DA is forced to the top of the list, the When New Mail Is Received options will not work correctly.

Additional query words: 2.00 2.00a 2.00b 3.00

Keywords: KB59138

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