Microsoft KB Archive/815181

= Provider Failure Error on Computers with a Large Number of SCSI Controllers =

Article ID: 815181

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
When you try to enumerate instances of the Win32_SCSIController class in Windows Management Instrumentation (WMI), the enumeration may not work, and you may receive a &quot;Provider Failure&quot; message. This symptom may occur if the following conditions exist:
 * The enumeration of the Win32_SCSIController class is performed with a non-administrator account from a remote computer.
 * The destination computer contains many SCSI controllers.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the &quot;Time Zone&quot; tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name --  10-Mar-2003  14:46  1.50.1085.101  1,089,637  Cimwin32.dll Note You must have Service Pack 3 for Windows 2000 installed to apply this fix.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbbug kbfix kbqfe kbsysadmin kbwin2ksp4fix kbhotfixserver KB815181

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