Microsoft KB Archive/937778

= Message when you open &quot;social&quot; and then visit the &quot;nearby&quot; screen on a Zune device: &quot;turn on wireless&quot; =

Article ID: 937778

Article Last Modified on 12/4/2007

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APPLIES TO


 * Zune Digital Media Player
 * Zune 30GB Digital Media Player
 * Zune 4GB Digital Media Player
 * Zune 80GB Digital Media Player
 * Zune 8GB Digital Media Player

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SYMPTOMS
When you open social, and then visit the nearby screen on a Zune device, you may receive the following message:

turn on wireless



CAUSE
This problem occurs because the wireless option is turned off or temporarily disabled.



THINGS TO TRY
 Turn on the wireless option. To turn on the wireless option, select the message and press the center of the Zune pad at the same time. Restart the Zune device. To do this, set the hold switch to the unlocked position, and then press and hold the back button as you press on the top of the Zune pad. When the Zune device begins to restart, you can release the buttons. Update the device. Connect the Zune device to the computer that has the current Zune software installed, and then update the device to the current device software version. For more information about how to update the software on a Zune device, click the following article number to view the article in the Microsoft Knowledge Base:

926770 How to update your Zune device



Keywords: kberrmsg kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB937778

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