Microsoft KB Archive/231525

= MapPoint 2000 Err Msg: There Was a Problem Opening this File... =

Article ID: 231525

Article Last Modified on 1/24/2005

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APPLIES TO


 * Microsoft MapPoint 2000 Standard Edition

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This article was previously published under Q231525



SYMPTOMS
When you attempt to link data in a Microsoft Excel workbook to Microsoft MapPoint 2000, you may receive the following error message:

There was a problem opening this file:. Could not decrypt the file.



CAUSE
This behavior can occur if you are required to enter a password to open the Excel workbook.

NOTE: This behavior does not occur if you are required to enter a password to modify the workbook.



RESOLUTION
To resolve this issue, delete the password required to open any Excel workbook from which you want to link data. To do this:
 * 1) Open an Excel workbook from which you want to link data.
 * 2) On the File menu, click Save As.
 * 3) On the Tools menu, click General Options.
 * 4) Delete the characters in the Password To Open box.
 * 5) Click OK, and then click Save. If you are prompted to replace the existing file, click Yes.
 * 6) Repeat steps 1-5 for each Excel workbook from which you want to link data.

Additional query words: mp2000 protected secure security

Keywords: kberrmsg kbinterop kbprb KB231525

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