Microsoft KB Archive/273725

= Cannot Increase the Screen Resolution to Greater Than 256 Colors in Terminal Services =

Article ID: 273725

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q273725



SYMPTOMS
When you start a Windows 2000 Terminal Services session, you may receive the following error message:

Please switch to the color depth of more than 256 colors and try again.

However, you are unable to change the resolution from 256 colors.



CAUSE
The error message is displayed when you start a program that requires a color palette of more than 256 colors. However, Windows 2000 Terminal Services is limited to 256 colors.



STATUS
This behavior is by design.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

251154 Limitations of Running a Slide Show on Windows Terminal Server

Additional query words: terminal server video

Keywords: kbprb kbtermserv KB273725

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