Microsoft KB Archive/281156

= Cannot Remotely Control a Disconnected Session =

Article ID: 281156

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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This article was previously published under Q281156



SYMPTOMS
When you try to remotely control a session through Terminal Services Manager, you may receive the following error message:

Terminal Services Manager

Can't remote control Session (ID #) because it is disconnected with user's required permission enabled.

(Error 0 - The operation completed successfully.)

If you clear the Require user's permission check box on the Remote Control tab of a your user account, and then try to initiate Remote Control through Terminal Services Manager, you receive the following error message:

Terminal Services Manager

Session (ID #) remote control failed.

(Error 7050 - The requested session cannot be controlled remotely. This may be because the session is disconnected or does not currently have a user logged on. Also, you cannot control a session remotely from the system console and you cannot remote control your own current session.

When you attempt to remotely control a session with the shadow command, you may receive the following error message:

Your session may appear frozen while the remote control approval is being negotiated.

Please wait...

Remote control failed. Error code 7050

Error [7050]:The requested session cannot be controlled remotely. This may be because the session is disconnected or does not currently have a user logged on. Also, you cannot control a session remotely from the system console and you cannot remote control your own current session.



CAUSE
These error messages occur when you attempt to remotely control a disconnected Terminal Services session. You cannot remotely control a session that you have disconnected.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB281156

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