Microsoft KB Archive/165859

= OL97: Cannot Select Which Personal Address Book to Import =

Article ID: 165859

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Outlook 97 Standard Edition

-



This article was previously published under Q165859



SYMPTOMS
When you use Microsoft Outlook 97's Import and Export Wizard to import a Personal Address Book, you cannot choose from multiple Personal Address Book files.



CAUSE
The Import and Export Wizard only recognizes the Personal Address Book installed in your current profile. Each profile may only have one Personal Address Book service.



MORE INFORMATION
You may only have one Personal Address Book per profile. To import from another Personal Address Book file, you must remove the first Personal Address Book service from your profile and add the new Personal Address Book as a service to your profile. With the new Personal Address Book as a profile service, the Import and Export Wizard recognizes it as a valid import source.

If you remove the Personal Address Book from your active profile, it is no longer an import option. Outlook provides no method for importing one Personal Address Book into another.

