Microsoft KB Archive/224132

= Encarta Encyclopedia 99: Suite Menu Disabled on Home Screen =

Article ID: 224132

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q224132



SYMPTOMS
When you view a Home screen in Encarta Encyclopedia 99 or Encarta Reference Suite 99, the commands on the Suite menu are unavailable.

NOTE: This does not occur in Encarta Reference Suite 99 DVD-ROM.



RESOLUTION
To work around this issue, disable the Home screen. To do this, follow these steps:


 * 1) Start Encarta Encyclopedia 99.
 * 2) On the Options menu, click Settings.
 * 3) Click to clear the Display Home screen when I start Encarta Encyclopedia check box, and then click OK.



STATUS
This behavior is by design.

Additional query words: enc99 multi multi-media media mm button dimmed disable grayed greyed out

Keywords: kbprb kbui KB224132

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