Microsoft KB Archive/140562

= PUB: Can't Open Publisher 2.0 Files Under Windows NT =

Article ID: 140562

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Publisher 3.0 Standard Edition
 * Microsoft Windows NT 3.51 Service Pack 5

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This article was previously published under Q140562



SYMPTOMS
If you try to open a publication created in Microsoft Publisher 1.0 or 2.0 in Microsoft Publisher for Windows 95 or Publisher 97 and you are running Windows NT Workstation 3.51, you may receive the following error message:

Publisher cannot open this file.



CAUSE
This will happen if your TEMP environment variable is either undefined or set to a folder that is damaged or missing.



RESOLUTION
To check or change the TEMP environment variable, do the following:  Run Control Panel and double-click the System icon.  Look at the User Environment Variables list at the bottom of the System dialog box. Check to see if there is a line similar to: temp=c:\temp If there is no temp= line, type the following in the Variable text box:

temp

Type the name of a folder (including a path) in the Value box. Click Set.  Create a folder with the correct name.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: pub3 winnt w_mspub mspub pub95 kbconvert pub97

Keywords: kbinterop kbenv kbprb KB140562

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