Microsoft KB Archive/289921

= OL2002: You Cannot Copy a Calendar, Contacts, Tasks, or Notes Folder to the Hotmail Store =

Article ID: 289921

Article Last Modified on 2/27/2002

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q289921



SYMPTOMS
When you drag or move a non e-mail folder (for example, the Calendar folder, the Contacts folder, the Tasks folder, or the Notes folder) to the Hotmail folder tree, you may receive the following error message:

Can't copy the items. The operation could not be completed. It is possible that the destination server is unavailable or does not support subfolders.



CAUSE
This behavior can occur because Hotmail does not support the use of folders that contain items other than message items. Any attempt to add that type of folder results in this error message.

Additional query words: OL2K

Keywords: kbnofix kbprb KB289921

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