Microsoft KB Archive/182392

Money 5.0: Checking Not Available or Other Unexpected Choices

PSS ID Number: Q182392 Article last modified on 03-13-1998

WINDOWS:5.0

WINDOWS

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The information in this article applies to:

 == Microsoft Money version 5.0 for Windows 95 == 

= SYMPTOMS =

In the Sample file, if you click Payees And Categories on the Money Contents screen, the list contains distinctly British payees such as “His Majesties Theatre” and “Weltshire Electricity.”

-or-

When you attempt to connect to Online Banking Services, and click the Advanced services button in the Setup Wizard, your two choices are OFC Online Banking, and VISA Online Banking.

-or-

When you create a new account in the Account Manager, the list of available Account Types does not contain Checking; however, it does contain Current.

-or-

When you attempt to open the Sample file you receive the following message:

Money has detected that your international settings have changed since the last time you opened the file Sample.

Money now needs to adjust some information in your file to match the new international settings. This may take a few minutes if your file is large. Do you want to do this now?

If you click No, you need to open a different Money file.

= CAUSE =

These behaviors occur if you have installed the UK version of Money 97 version 5.0.

= RESOLUTION =

To resolve this issue, contact Microsoft Money Technical Support at (425) 635-7131. Your UK version of Money 97 will be replaced free of charge with the identical US version of Money 97.

= MORE INFORMATION =

To determine whether you are using the UK version of Money 97 version 5.0, follow these steps:

  On the Money Contents screen, click Home Banking.   Click the Setup Online Services button.   On the Setup Online Services confirmation screen, click Yes.   Click Next on the next two screens of the Online Setup Wizard.   When asked if you have received a password for Online Services Setup from your bank, make sure the Yes option is selected. Click Next.   Click the Advanced button. Click the drop-down arrow on the Online Banking box. If the list contains the following options, you are using the UK version of Money 97, version 5.0: OFC Online Banking Visa Online Banking </li></ol>

= Additional query words: w_money 97 Ham International =

Keywords : kbdta Version : WINDOWS:5.0 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.