Microsoft KB Archive/884487

= A chapter does not play when you click it in some WMV HD DVD disks in Windows Media Player =

Article ID: 884487

Article Last Modified on 12/26/2006

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APPLIES TO


 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Tablet PC Edition 2005
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
On a computer that is running Microsoft Windows XP with Service Pack 2 (SP2), or on a computer that has security update 834707 (MS04-038) installed, when you click to play a chapter in some Windows Media High Definition Video (WMV HD) DVD disks in Microsoft Windows Media Player, the chapter does not play.



WORKAROUND
To work around this issue, press ENTER after you click the chapter that you want to play.

If you use Microsoft Windows XP Media Center Edition with Service Pack 2 (SP2), you can use your remote control to select the chapter that you want to play.



MORE INFORMATION
For more information about WMV HD, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/musicandvideo/hdvideo/hdvideo.aspx

Additional query words: windowsxpsp2 winxpsp2

Keywords: kbtshoot kbprb KB884487

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