Microsoft KB Archive/169270

= IIS Running with Open File Manager Will Blue Screen =

Article ID: 169270

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 2.0
 * Microsoft Internet Information Server 3.0

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This article was previously published under Q169270



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When you use Microsoft Windows NT Server Challenge response authentication) to access a secured site, and if Open File Manager (OFM) (by St. Bernard Software written for Seagate Backup Exec.) is in use, Internet Information Server (IIS) running on Windows NT version 4.0 with Service Pack 1 (SP1) or Service Pack 2 (SP2) will blue screen.

NOTE: This only occurs if the Open File Manager service is running.



WORKAROUND
Either stop the OFM service, or use Basic authentication for your security.

Keywords: kb3rdparty kbinterop kbprb KB169270

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