Microsoft KB Archive/258304

= OL97: Meeting Location Does Not Display Correctly =

Article ID: 258304

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q258304



SYMPTOMS
When you open a meeting request, the location may change to a new location that contains the original location as substring. For example, if you open an appointment for ROOM1 it may display ROOM11 instead.



CAUSE
This problem occurs because you may have previously accepted a meeting request that has a location that is not included in the global address list (GAL) of your Microsoft Exchange system as a resource. When you create an appointment for ROOM11 on your computer and then save it, this location is stored in the Most Recently Used Location list (Location MRU). If you open the meeting request that you received for ROOM1, ROOM11 is displayed.

This is only a display issue as long as you do not save the meeting request.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office Service Pack 2 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  Version      File name 8.04.00.7510 Outllib.dll

The fix is also available for the German-language version.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Keywords: kbbug kbfix kbqfe KB258304

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