Microsoft KB Archive/148376

= NetSoft NS/Router Not Working After SNA Server 2.11 SP1 =

Article ID: 148376

Article Last Modified on 10/23/2003

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APPLIES TO


 * Microsoft SNA Server 2.11 Service Pack 1, when used with:
 * Microsoft Windows NT 4.0

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This article was previously published under Q148376





SYMPTOMS
After you run UPDATE.EXE in SNA Server 2.11 Service Pack 1 Windows 3.x client software, the following symptoms occur:
 * Opening the NetSoft NS/Router automatically launches the Microsoft SNA client (possibly requesting the User ID and password). If you launch the NS/Router, it should allow you to specify the objective router file.
 * Launching an NS/Router client (display session, printer session) with a default router specified other the SNA Server prompts the user for the SNA Server User ID and password.



CAUSE
When you run the SNA Server 2.11 Service Pack 1 Windows 3.x client UPDATE program, it overwrites the following files (replacing the NetSoft Router files with the SNA Server Windows 3.x enhanced router files):

%SystemRoot%\System\EHNAPPC.DLL

%SystemRoot%\System\EHNRTRW.DLL



WORKAROUND
To work around this problem, re-apply the NetSoft Router modules (EHNAPPC.DLL and EHNRTRW.DLL) to the %SystemRoot%\System directory.



STATUS
Microsoft has confirmed this to be a problem in SNA Server 2.11 Service Pack 1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsna

Keywords: kbbug kbfix kb3rdparty KB148376

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