Microsoft KB Archive/939395

= When you view an image in Windows Photo Gallery on a Windows Vista-based computer, the image is yellow =

Article ID: 939395

Article Last Modified on 8/29/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Starter
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition

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SYMPTOMS
When you view an image in Windows Photo Gallery on a Windows Vista-based computer, the image and the image background are yellow.



CAUSE
This issue may occur because an incorrect color profile is used for the monitor device in the Color Management setting. When Windows Photo Gallery uses the incorrect color profile to manage color settings for images, you experience the issue that is described in the &quot;Symptoms&quot; section.

Note Microsoft Paint and Microsoft Windows Picture and Fax Viewer do not use color profiles to manage color settings for images.



RESOLUTION
To resolve this issue, remove the incorrect color profile. To remove the incorrect color profile, follow these steps:
 * 1) Click Startvistastartbutton.jpg], type Color Management in the Start Search box, and then press ENTER.
 * 2) In the Color Management dialog box, click to select the Use my settings for this device check box.
 * 3) In the Profiles associated with this device list, click the color profile that you want to remove, and then click Remove.

Note If you receive a warning message, click Yes.
 * 1) Click Close to close the Color Management dialog box.
 * 2) Restart the computer.
 * 3) Open an image in Windows Photo Gallery to verify that the issue is resolved.



MORE INFORMATION
If you must have a custom color profile for advanced image-editing software such as Adobe Photoshop, contact the software manufacturer for information about how to adjust the color profile.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbprb kbexpertisebeginner KB939395

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