Microsoft KB Archive/944841

= The &quot;Settings and Administration&quot; tool does not remove the eConnect triggers from the SOP30300 table when you run the tool to disable the &quot;Publish Order/Invoices&quot; function in the Microsoft Dynamics CRM Connector for Microsoft Dynamics GP =

Article ID: 944841

Article Last Modified on 11/20/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0
 * Microsoft Dynamics CRM Connector for Microsoft Dynamics GP, when used with:
 * Microsoft Dynamics CRM 3.0

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SYMPTOMS
In the Microsoft Dynamics CRM Connector for Microsoft Dynamics GP, you run the &quot;Settings and Administration&quot; tool to disable the Publish Order/Invoices function. However, the &quot;Settings and Administration&quot; tool does not remove the eConnect triggers from the SOP30300 table. When this problem occurs, the Int_Sales_Trans_Line_History requester document type is not disabled as expected.

Note The Int_Sales_Trans_Line_History requester document type is related to the eConnect triggers.

Therefore, the eConnect triggers unexpectedly still try to process messages for the Int_Sales_Trans_Line_History requester document type.



RESOLUTION
To resolve this problem, use the &quot;eConnect Requester Setup&quot; tool to disable the Int_Sales_Trans_Line_History requester document type. To do this, follow these steps:
 * 1) Log on to the computer that has eConnect 9.0 for Microsoft Dynamics GP installed.
 * 2) Click Start, point to All Programs, point to eConnect 9.0, and then click eConnect Requester Setup.
 * 3) On the Inserts tab, click to clear the Int_Sales_Trans_Line_History check box.
 * 4) Click OK.

Keywords: kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB944841

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