Microsoft KB Archive/300332

= MOM Does not Include Product Identification in Support Information Under Add/Remove Programs =

Article ID: 300332

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q300332



SYMPTOMS
When you install Microsoft Operations Manager (MOM), Setup requires that you enter a 25-character product key, and Setup records a 20-character Product Identification (PID). This PID is not subsequently displayed in the Support Information portion of the Add/Remove Programs tool in Control Panel.



WORKAROUND
To work around this behavior, right-click the Microsoft Operations Manager (Default) node, and then click About Microsoft Operations Manager.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbenv kbpending kbsetup KB300332

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