Microsoft KB Archive/896432

= You cannot save, rename, or copy files from an Adaptec Snap server to a client computer after you install Microsoft Security Update MS05-011 =

Article ID: 896432

Article Last Modified on 5/19/2005

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Tablet PC Edition
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Tablet PC Edition 2005
 * Microsoft Windows XP Media Center Edition 2005
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 4
 * Microsoft Small Business Server 2000 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows XP for Itanium-based Systems Version 2003

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SYMPTOMS
After you install Microsoft Security Update MS05-011, you cannot save, rename, or copy files from an Adaptec Snap server to a client computer. The Adaptec Snap server is a network-attached storage device.



CAUSE
This issue occurs because after you install Microsoft Security Update MS05-011, computers analyze AndX responses to help make sure that a matching exchange exists. With some Snap servers, a matching exchange does not exist.



RESOLUTION
To resolve this issue, contact Adaptec to obtain a fix for this issue.

For information about how to contact Adaptec, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



WORKAROUND
To work around this issue, disable NTSMBs by deselecting the Enable NTSMBs option.

For more information about this workaround and about the Enable NTSMBs option, visit the following Adaptec Web site:

http://adaptec-tic.adaptec.com/cgi-bin/adaptec_tic.cfg/php/enduser/std_adp.php?p_faqid=13102&p_created=1108068223

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbtshoot kbsecurity kbprb KB896432

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