Microsoft KB Archive/220578

= WD2000: PhotoDraw 2000 Hangs After Scanning with Primax Colorado 600p =

Article ID: 220578

Article Last Modified on 12/7/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q220578



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
After you scan an image with the Primax Colorado 600p scanner, Microsoft PhotoDraw 2000 may stop responding (hang).



WORKAROUND
Use a different graphics program to scan your image using the Primax Colorado 600p scanner. After the image is scanned, either copy and paste the image into Microsoft PhotoDraw 2000, or save the image as a graphics file from the other graphic program and open the file in Microsoft PhotoDraw 2000.



MORE INFORMATION
For information about how to contact Primax, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbnofix kbprb KB220578

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