Microsoft KB Archive/887532

= You may receive the &quot;VDS_E_OBJECT_DELETED&quot; error message when you try to import a transportable shadow volume in Windows Server 2003 =

Article ID: 887532

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
You are using third-party software on a Microsoft Windows Server 2003-based computer to import a transportable shadow volume from a network storage device. You used the Volume Shadow Copy service to create this shadow volume. In this scenario, the Virtual Disk service in Windows may sometimes return the &quot;VDS_E_OBJECT_DELETED&quot; error message.



CAUSE
This problem may occur if the Virtual Disk service cannot open a virtual disk volume in the Volume Shadow Copy service shadow volume during the import process. The Virtual Disk service incorrectly determines that the volume is either removed or does not exist.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit Edition
Date        Time   Version            Size    File name -- 19-Oct-2004 22:18  5.2.3790.224      107,008  Vdsbas.dll

Windows Server 2003, 64-bit Edition
Date        Time   Version            Size    File name -- 19-Oct-2004 09:48  5.2.3790.224      331,264  Vdsbas.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about other problems that are related to importing a transportable shadow volume in Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

831112 You cannot import a transportable shadow volume in Windows Server 2003

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB887532

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