Microsoft KB Archive/822170

= OFFXP: Office Shortcut Bar Remains on Top When the Start Menu Has Focus =

Article ID: 822170

Article Last Modified on 11/3/2003

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APPLIES TO


 * Microsoft Office XP Standard Edition

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SYMPTOMS
If you dock the Microsoft Office Shortcut Bar (OSB) above the Taskbar, when you click Start the OSB covers the lower portion of the Start menu and blocks Log Off and Shut Down.



WORKAROUND
You can turn off the Always On Top feature on the Office Shortcut Bar. To do so, follow these steps.

Note These steps require that you have updated your copy of Microsoft Windows XP to Service Pack 1 at a minimum.

For additional information about how to upgrade to the latest Windows XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

 Right-click the taskbar, click Taskbar properties, and then click to select the Keep the taskbar on top of other windows check box. Update your copy of Microsoft Office XP to Service Pack 2.

For additional information about Office XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

 Click Start, point to All Programs, point to Microsoft Office Tools, and then click Office Shortcut Bar. Put the Office Shortcut Bar above the taskbar. Right-click the Office Shortcut Bar, and then click Customize. Click the View tab, and then click to clear the Always on Top check box. Click Start to confirm that all Start menu items display as required.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbofficexppresp3fix KB822170

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