Microsoft KB Archive/185744

= Cannot Connect Computers When You Install Windows CE Services =

Article ID: 185744

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.01 Professional Edition
 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1

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This article was previously published under Q185744



SYMPTOMS
When you install Windows CE Services, you may not be able to connect the desktop computer with a Handheld PC (H/PC) or Palm-size PC (P/PC).



CAUSE
This behavior can occur if Dial-Up Networking is not installed correctly on the desktop computer.



RESOLUTION
To resolve this issue, remove and reinstall the latest version of Dial-Up Networking.

For information about how to remove and reinstall Dial-Up Networking, see the following article in the Microsoft Knowledge Base:

181599 How to Remove and Reinstall Dial-Up Networking and TCP/IP Files

Additional query words: hand held dun uninstall

Keywords: kbenv kbprb KB185744

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