Microsoft KB Archive/216229

= 64-bit Devices Not Correctly Reported =

Article ID: 216229

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q216229



SYMPTOMS
The system will not boot after adding a 64-bit device, or the new device is not seen.



CAUSE
When the BIOS configures a device, the current settings are reported to the system by the HAL. This does not happen for devices with 64-bit Base Address Registers, even though the upper 32 bits are zeros.

This causes the system to assign new values for these resources, possibly putting them on top of another device, not yet started, but already configured by the BIOS.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attibutes or later:

  Date      Time    Version      Size    File name   Platform ---  08/28/98  04:38p                52,384 Hal.dll       (x86) 08/28/98 04:38p                48,768 Hal486c.dll   (x86) 08/28/98 04:39p                66,880 Halapic.dll   (x86) 08/28/98 04:38p                46,112 Halast.dll    (x86) 08/28/98 04:38p                82,624 Halcbus.dll   (x86) 08/28/98 04:38p                80,672 Halcbusm.dll  (x86) 08/28/98 04:38p                46,848 Halmca.dll    (x86) 08/28/98 04:39p                68,960 Halmps.dll    (x86) 08/28/98 04:39p                68,000 Halmpsm.dll   (x86) 08/13/98 03:36p                79,040 Halncr.dll    (x86) 08/28/98 04:38p                40,224 Haloli.dll    (x86) 08/28/98 04:38p                56,960 Halsp.dll     (x86) 08/28/98 04:39p                40,736 Halwyse7.dll  (x86)

08/28/98 11:04a                60,928 Hal.dll       (Alpha) 08/28/98 11:01a                60,928 Hal0jens.dll  (Alpha) 08/28/98 11:01a                84,288 Halalcor.dll  (Alpha) 08/28/98 11:02a                84,480 Halalp.dll    (Alpha) 08/28/98 11:01a                79,104 Halavant.dll  (Alpha) 08/28/98 11:01a                93,056 Haleb164.dll  (Alpha) 08/28/98 11:01a                82,720 Haleb64p.dll  (Alpha) 08/28/98 11:02a                89,824 Halflex.dll   (Alpha) 08/28/98 11:02a                92,384 Halgammp.dll  (Alpha) 01/27/98 04:59p                97,824 Hallego.dll   (Alpha) 08/28/98 11:01a                88,128 Hallx3.dll    (Alpha) 08/28/98 11:01a                82,848 Halmikas.dll  (Alpha) 08/28/98 11:01a                74,112 Halnonme.dll  (Alpha) 08/28/98 11:01a                99,392 Halpinna.dll  (Alpha) 08/28/98 11:01a                73,856 Halqs.dll     (Alpha) 08/28/98 11:01a               105,088 Halrawmp.dll  (Alpha) 08/28/98 11:01a                88,480 Halsabmp.dll  (Alpha) 08/28/98 11:02a                94,400 Haltimbr.dll  (Alpha) 08/28/98 11:02a                92,736 Halxl.dll     (Alpha)



STATUS
Microsoft has confirmed that this is a problem in Windows NT version 4.0.

Keywords: kbbug kbfix kbhardware KB216229

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