Microsoft KB Archive/159019

Money: Import Quicken File Causes Invalid Page Fault in Kernel32

PSS ID Number: Q159019 Article last modified on 08-18-1998

WINDOWS:5.0,98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 == Microsoft Money version 5.0 for Windows 95 == 

= SYMPTOMS =

When you try to convert a Quicken file, you receive the following error:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click Details, you receive the following message:

MSMONEY caused an invalid page fault in module KERNEL32.DLL

The system may stop responding (hang), forcing you to restart the computer.

= CAUSE =

This occurs if the Quicken file does not include some accounts in the Transfer list. This is a rare occurrence and is most likely caused by some corruption in the Quicken data file.

= RESOLUTION =

Contact Intuit to have the Quicken data file recovered. For information about how to contact Intuit, query in the Microsoft Knowledge Base for the following article:

ARTICLE-ID: Q65416 TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

= WORKAROUND =

You can export each account in your Quicken file in Quicken Interchange Format (QIF). You can import these files into a new Money file.

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q136112 TITLE : Bringing Quicken Files into Money 4.0 for Windows 95

= MORE INFORMATION =

In Quicken, accounts are included in the Categories/Transfer list. The accounts are differentiated from a category by square brackets ([]) surrounding the account name. You can record transfers between accounts by selecting the [account name] in the category field.

For some reason, not all accounts are appearing in the category/transfer list. The Microsoft Money Quicken Conversion Wizard does not know how to handle data files with this omission.

Quicken is manufactured by Intuit, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

= Additional query words: 5.00 w_money crash hang gpf won’t convert pizza =

Keywords : kb3rdparty kberrmsg kbdta Version : WINDOWS:5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.