Microsoft KB Archive/168512

= Ibmtrp.sys causes Stop 0x0000000A during shutdown =

Article ID: 168512

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q168512



SYMPTOMS
During a shutdown and restart from within Windows NT, you may receive the following error message:

Stop 0x0000000A (0xc18c313b, 0x00000002, 0x00000000, 0x8012f72d)

IRQL_NOT_LESS_OR_EQUAL.

Alternatively, if your Windows NT Server 3.51 Service Pack 5-based computer uses the Systems Management Server Inventory Agent as a service or as an executable, you may receive the following Stop message on a blue screen during the hardware inventory phase:

STOP: 0x0000000A (0xC0002000,0x00000002,0x00000000,0x80129041) IRQL_NOT_LESS_OR_EQUAL

Note: The parameters in parenthesis are specific to your computer configuration and may be different.

Note The parameters in parenthesis are specific to your computer configuration and may be different.



CAUSE
This problem is specific to the IBM PCI Token Ring Card 16/4, reference 75H9800, or 75H9802, using the following driver:

Driver properties : IBMTRP.SYS, 89728 bytes, 5/21/96, 4:31p.



RESOLUTION
To correct this problem, obtain a new version of the Ibmtrp.sys driver from IBM at the following location:

http://www.networking.ibm.com/nes/nestoken.htm

Download the following image (PCI Token Ring Adapter family):

PCI Token Ring NDIS Drivers Diskette

Diskette 2 of 5

[TRP1642.EXE | Version 1.2 | 1-30-97 | 518,330 bytes]

The updated driver is dated 11/04/96, and its size is 90,944 bytes. Any version of the driver dated before this date causes the error to occur.

Additional query words: ntblue

Keywords: KB168512

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