Microsoft KB Archive/925020

= The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003 =

Article ID: 925020

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Web Edition

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul> </li> Microsoft Windows Server 2003, Standard x64 Edition</li> Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

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<div class="symptoms_section">

SYMPTOMS
When you use a universal serial bus (USB) device on a multiprocessor computer that is running Microsoft Windows Server 2003, the computer stops responding.

<div class="cause_section">

CAUSE
This problem occurs because of an intermittent timing problem in the Usbport.sys file.

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RESOLUTION
This update has been superseded by another update. For information about the newer update, click the following article number to view the article in the Microsoft Knowledge Base:

931317 The computer stops responding when you use a USB device on a multiprocessor computer that is running Windows Server 2003

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: CM62381

Keywords: kbfix kbqfe KB925020

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