Microsoft KB Archive/890997

= Xbox: Halo 2 Limited Collector’s Edition game disc is scratched =

Article ID: 890997

Article Last Modified on 4/26/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft Halo 2

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This article applies to North America only.



SYMPTOMS
Scratches on the surface of the Halo 2 Limited Edition game disc may prevent the game from loading.



CAUSE
This issue may occur if the Halo 2 Limited Edition game disc is damaged.

Note Cosmetic scratches do not affect performance. This article does not apply to cosmetic scratches.



THINGS TO TRY
 Determine whether the scratches are cosmetic. For more information about disc scratches, click the following article number to view the article in the Microsoft Knowledge Base:

817401 HW: Function: Media is scratched

 If the scratches are not cosmetic, contact Xbox support.

Additional query words: return exchange take back mail ship disk

Keywords: kbxboxext kbtshoot kbxboxamericasportal kbxbgames kbxb1stparty kbhowto kbpubtypekc kbinfo KB890997

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