Microsoft KB Archive/317104

= Automatically Generated E-Mail Messages Do Not Have Subject or Content =

Article ID: 317104

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Windows Internet Explorer 7 for Windows XP
 * Windows Internet Explorer 7 for Windows Server 2003
 * Windows Internet Explorer 7 for Windows Server 2003 IA64

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This article was previously published under Q317104



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you use a HyperText Markup Language (HTML) code-based page to automatically create e-mail messages, the message subject and body may not be created as you expect.



CAUSE
This issue may occur if the following registry key exists, but the required sub keys do not exist:

HKEY_CURRENT_USER\Software\Clients\Mail

The preceding key may be created if you click Yes when you receive the following message when you run MSN Explorer for the first time:

Would you like to get on the Internet and write e-mail through the Start Menu using MSN Explorer?

When you click Yes, the registry key is created, but the additional sub keys are not created.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to manually remove the following registry key:

HKEY_CURRENT_USER\Software\Clients\Mail



MORE INFORMATION
The following sample HTML code automatically creates e-mail messages: Test &quot; method=post target=_self encType=text/plain>  Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Keywords: kbenv kbprb KB317104

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