Microsoft KB Archive/193525

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Access Violation Occurs When Viewing Web Sharing Tab

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Q193525

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The information in this article applies to:


 * Microsoft Internet Information Server version 4.0
 * Microsoft Windows NT Server version 4.0
 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Windows NT Server version 4.0, Terminal Server Edition

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SYMPTOMS
When you view the property sheet on any directory and click the Web Sharing tab, Windows NT Explorer access violates and you receive one of the following error messages:

Dr. Watson for Windows NT

An application error has occurred and an application error log is being

generated.

EXPLORER.exe

Exception: access violation (0xc0000005), Address: 0x6852344f

"-OR-"

OLEChannelWnd: Explorer.exe - Application Error

The instruction at "0x6852344f" referenced memory at "0xffffffff". The

memory could not be "read".

Click OK to terminate the application.

RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

"Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack"

WORKAROUND
To work around this issue, sign on as an administrator or with an account with administrator privileges. For more information on setting account privileges see the Windows NT documentation.

STATUS
Microsoft has confirmed this to be a problem in Internet Information Server version 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: IIS Web Sharing Tab

Keywords : NT4SP4Fix kbbug4.00 kbfix4.00.sp4

Issue type : kbbug

Technology :