Microsoft KB Archive/935574

= Error message when you try to deploy a Windows Server 2003 Service Pack 1-based RIPrep image: &quot;Setup cannot set permissions for \Device\HardDisk0\Partition2\Windows\Oemdir\Percsas.cat&quot; =

Article ID: 935574

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, 64-Bit Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition

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SYMPTOMS
When you use a Remote Installation Preparation (RIPrep) image to deploy Microsoft Windows Server 2003 to a computer, you receive the following error message:

Setup cannot set permissions for \Device\HardDisk0\Partition2\Windows\Oemdir\Percsas.cat

You receive this error message at the end of the text mode part of the Windows installation operation.

You experience this problem if the following conditions are both true:
 * The RIPrep image is based on Windows Server 2003 with Service Pack 1 (SP1).

Note You do not experience this problem when you use a RIPrep image to deploy the original release version of Windows Server 2003.
 * The image installs the Dell PERC RAID mass storage controller driver.



CAUSE
This problem occurs because the Setupdd.sys driver incorrectly sets the read-only attribute on the PERC driver file when this driver file is copied to the destination computer. When the Windows installation program later tries to open this file by using Write permissions, the Windows installation program receives an &quot;Access denied&quot; result.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have one of the following service packs installed:
 * Microsoft Windows Server 2003 Service Pack 1 (SP1)
 * Microsoft Windows Server 2003 Service Pack 2 (SP2)

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, Itanium-based versions


WORKAROUND
To work around this problem, press F3 when you receive the error message, and then install the PERC driver manually.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003postsp2fix KB935574

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