Microsoft KB Archive/260725

= IntelliPoint Error Message: Uninstaller Failed to Initialize. You May Not Be Able to Uninstall This Product. =

Article ID: 260725

Article Last Modified on 10/31/2003

-

APPLIES TO


 * Microsoft IntelliPoint 3.1, when used with:
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q260725



SYMPTOMS
When you attempt to install version 3.1a of the Microsoft IntelliPoint software, you may receive the following error message:

Uninstaller failed to initialize. You may not be able to uninstall this product.

When you click OK, you receive the following error message:

Not enough disk space on the target drive while attempting to copy files.



CAUSE
This behavior can occur if the following conditions are true:
 * You are logged on to the computer as a member of the Administrators group.
 * Your user account is damaged.



RESOLUTION
To resolve this issue, create a new user account, add the new account to the Administrators group, use the new account to log on to the computer, and then install the IntelliPoint software.

To do this:
 * 1) Click Start, point to Programs, point to Administrative Tools (Common), and then click User Manager.
 * 2) On the User menu, click New User.
 * 3) Click Groups.
 * 4) In the Not Member Of pane, click Administrators, and then click Add.
 * 5) Click OK.
 * 6) In the Username box, type a name for the new user account.
 * 7) In the Full Name box, type the full name of the user.
 * 8) In the Description box, type a description of the user or the user account.
 * 9) In the Password box, type a password for the new user account, and then type the password again in the Confirm Password box.
 * 10) Click to clear the User must change password at next logon check box, and then click OK.
 * 11) Click Start, and then click Shut Down.
 * 12) Click Close all programs and log on as a different user, and then click OK.
 * 13) Press CTRL+ALT+DELETE, and then use the new user account to log on to the computer.
 * 14) Install the IntelliPoint software.

Additional query words: 3.10 winnt nt4 intelli point mouse trackball track ball

Keywords: kberrmsg kbhardware kbenv kbsetup kbprb KB260725

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.