Microsoft KB Archive/309719

= XCCC: The MSExchangeConf Service Cannot Start After a Silent Installation =

Article ID: 309719

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server

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This article was previously published under Q309719





SYMPTOMS
After you perform a silent installation (an installation without any user interaction or display) of Exchange 2000 Conferencing Server, you may receive the following error message:

Cannot start the MSExchangeConf service: Retry/Cancel



CAUSE
This problem can occur if an invalid PIDKEY parameter (a PIDKEY parameter is a Product ID Key or a CD Key) is entered during a silent installation; Setup seems to continue, but the PIDKEY parameter is rejected without generating an error message (because you are running a silent installation). After Setup finishes, the MSExchangeConf service determines (incorrectly) that an expired evaluation copy of Exchange 2000 Conferencing Server was installed, and the MSExchangeConf service does not start.



WORKAROUND
To work around this problem, supply a valid PIDKEY as a parameter to the silent installation:

msiexec /qr /i &quot;Microsoft Exchange 2000 Conferencing Server.msi&quot; PIDKEY= 



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Conferencing Server.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbexchange2000sp2fix kbnofix KB309719

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