Microsoft KB Archive/151064

= XL97: "Microsoft Excel Cannot Access..." Opening Excel File from Web Server =

Article ID: 151064

Article Last Modified on 5/13/2003

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APPLIES TO


 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.0
 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q151064



SYMPTOMS
When you open a Microsoft Excel 97 for Windows file from a Web server, you may receive the following error message:

Microsoft Excel cannot access the file 

There are several possible reasons:


 * The file name or path does not exist
 * The file you're trying to open is being used by another program. Close the document in the other program, and try again.
 * The name of the workbook you're trying to save is the same as the name of another document that is read-only. Try saving the workbook with a different name.

Note that  in the first sentence of the message resembles the following:

http://WebServerName/filename

If you click OK, the file is opened normally.



CAUSE
This problem may occur if the following conditions are true:


 * You are using Microsoft Internet Information Server as your Web server. -and-


 * The Web server is using Basic (Clear Text) authentication to authenticate users. -and-


 * You are using a version of Microsoft Internet Explorer that is listed at the beginning of this article.



RESOLUTION
To correct this problem, obtain Microsoft Excel 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2



STATUS
Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

Additional query words: XL97 ie ie4 security ftp htp authenticate password verisign thawte inplace situ view intranet wininet threw exception IIS

Keywords: kbbug kbfix KB151064

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