Microsoft KB Archive/909266

= E-mail messages that you send to a distribution list remain in the local delivery queue of Exchange 2000 Server server =

Article ID: 909266

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-





SYMPTOMS
You try to send e-mail messages to a distribution list. However, the e-mail messages remain in the local delivery queue of the server that is running Microsoft Exchange 2000 Server.



CAUSE
This problem occurs because one of the recipients has a corrupted mailbox.



RESOLUTION
To resolve this problem, you must first review any error related information to determine whether a corrupted recipient mailbox is causing you to experience this problem. Then, you remove the corrupted recipient mailbox.

Determine whether a corrupted recipient mailbox is causing you to experience this problem
To obtain the error related information, follow these steps:  Follow the steps that are in the following Microsoft Knowledge Base article to enable Information store tracing capabilities:

239921 Enabling Debug Logging on a Retail (RTL) Store.exe file

 Run the Translog utility to enable the Exchange Trace Utility (Regtrace.exe) and the debug level for MSExchangeTransport logging. Force the connection on the local delivery queue on the Exchange 2000 Server server.

After you follow these steps, you may receive the following error information:   The Application log may contain the following event ID: Event ID: 327 Category: Exchange Store Driver Source: MSExchangeTransport Type: Warning Description: The following call: EcOpenItemForLocalDelivery to the store failed. Error code: -1601. MDB :. FID :. MID :. File :.   The Trace.atf file may contain the following errors: <pre class="fixed_text">Input DN = CN=USER NAME,CN=Users,DC=company,DC=com Output DN = /DC=COM/DC=PUGHCOMPANY/CN=USERS/CN=USER NAME EcLocallyDeliverMsg failed with ec : -2147221233 m_pMdbLogon->HrDoLocalDelivery failed with hr : 0x80040158 pRecips->GetProperty failed with hr : 0x800300fd EcLocallyDeliverMsg failed with ec : -2147221240 m_pMdbLogon->HrDoLocalDelivery failed with hr : 0xc0040152 </li>  The Store.log file from the store tracing may contain the following errors: <pre class="fixed_text">00000A14 [2004-07-19 10:10:20] TAG 74: EcLocallyDeliverMsg: ec=ecNotFound-MAPI_E_NOT_FOUND (0x8004010f), Failed to deliver msg MID=0-0, to mailbox/PF /DC=COM/DC=COMPANY/CN=USERS/CN=USER NAME 00000A14 [2004-07-19 10:10:20] TAG 74: EcLocallyDeliverMsg: OMSG is invlalid 00000A14 [2004-07-19 10:10:20] TAG 3: Error ecInvalidObject-MAPI_E_INVALID_OBJECT (0x80040108) in EcLocallyDeliverMsg </li></ul>

All three of these errors indicate that a mailbox is corrupted. To test these errors, remove the user who is associated with the corrupted mailbox from the distribution list. Then, send a test e-mail message to the distribution list. If the e-mail message is not delivered, this confirms that mailbox is corrupted. After you determine that the mailbox is corrupted, you must remove the mailbox.

Remove the corrupted mailbox
To remove the corrupted mailbox, use one of the following methods: <ul> Move the corrupted mailbox to another mailbox store.

Note The corruption may cause the move mailbox operation to fail.</li> Export the mailbox data to a personal folders (.pst) file, delete the original mailbox, create a new mailbox, and then re-import the mailbox data.</li> Run the isinteg -fix command against the mailbox store of the corrupted mailbox. To do this, follow these steps:  Click Start, click Run, type cmd in the Open box, and then click OK.</li> At the command prompt, locate the ExchSrvr\Bin folder, type the following command, and then press ENTER:

isinteg -s < > -fix -test alltests

</li> Type the number of the affected mailbox store, and then press ENTER.

Note The affected mailbox is now offline. The mailbox must be offline before you run the isinteg -fix command.</li> Type Y, and then press ENTER.</li></ol> </li></ul>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb KB909266

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.