Microsoft KB Archive/262900

= Error Message with Netscape 4.06 TuneUp Installed =

Article ID: 262900

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q262900



If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:

Click here to view a list of invalid page fault articles



SYMPTOMS
When you try to open a Web page, you may receive either of the following error messages:

IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0257:bff7c743.

-or-

IEXPLORE caused an invalid page fault in module KERNEL32.DLL at 0187:bff6c8b3.



CAUSE
This issue can occur if you have Netscape 4.06 TuneUp installed.



RESOLUTION
To work around this issue, disable or remove Netscape 4.06 TuneUp. For information about how to disable or remove this program, see the documentation included with the program, or visit the following Netscape Web site:

http://wp.netscape.com/escapes/related/faq.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



MORE INFORMATION
As of 5/18/00, TuneUp for Internet Explorer is not available for version 5 of Internet Explorer.

Keywords: kb3rdparty kberrmsg kbinvalidpagefault kbprb KB262900

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