Microsoft KB Archive/143121

Cannot Connect to MSN with Motorola BitSurfr ISDN Modem

PSS ID Number: Q143121 Article last modified on 05-13-1996

1.20 1.30

WINDOWS

= SYMPTOMS =

You cannot connect to MSN, The Microsoft Network, using a Motorola BitSurfr ISDN modem.

= CAUSE =

By default, the Motorola BitSurfr modem uses the V.120 protocol, which MSN does not support. Connection to MSN requires synchronous PPP.

= RESOLUTION =

To change the protocol to synchronous PPP, add the following parameter to the Extra Settings box for the Motorola BitSurfr modem:

%A2=95

To add the setting, follow these steps:


 * 1) In Control Panel, double-click Modems.
 * 2) Click the BitSurfr modem, and then click Properties.
 * 3) On the Connection tab, click Advanced.
 * 4) In the Extra Settings box, type “%A2=95” (without quotation marks).
 * 5) Click OK until you return to Control Panel.

= REFERENCES =

For additional information about ISDN, go to the Easy ISDN Access forum on MSN. The Go Word is EasyISDN.

KBCategory: kbhw KBSubcategory: msnconnect msninternet Additional reference words: 1.20 1.30 ============================================================================= Copyright Microsoft Corporation 1996.