Microsoft KB Archive/265397

= XADM: Exchange 2000 Event Service Event: An Unexpected MAPI Error Occurred =

Article ID: 265397

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q265397



SYMPTOMS
When you attempt to start the Microsoft Exchange 2000 Event Service, the following event may be logged in the Windows 2000 Application Event log:

Event ID : 5

Source : MSExchangeES

Type : Error

Category : General

Description : An unexpected MAPI error occurred. Error returned was [0x80004005]



CAUSE
There may exist more than one instance of the EventConfig_ public folder for that Exchange 2000 server.



RESOLUTION
Delete both instances of the EventConfig_ folder, and then restart the Event Service:  Ensure that the Events.exe process is not running in Task Manager. In Exchange 2000 System Manager, view system folders.For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

244588 XADM: How to View System Folders in Exchange 2000 Server

 Rename one of the instances so that both can be deleted. If you try to delete one while a duplicate exists, you will get a warning informing you that you must rename one of the folders. Delete both instances of the EventConfig_ folder. Restart the Event Service. This recreates a single instance of the EventConfig_ .

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MORE INFORMATION
All assigned rights and client permissions to the EventConfig public folder will be lost, and any scripts will be removed from the server.

Additional query words: xmrp script exch2kp2w

Keywords: kbprb KB265397

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