Microsoft KB Archive/139287

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Canon Printer Cannot Print Mixed Orientations to FILE: Port

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Q139287

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
If you are using a Canon printer and you print a multiple-orientation document to the FILE: port, some of the fonts in the document may not be printed when you print the output file.

CAUSE
This behavior is caused by a problem in the firmware of some Canon printers. The following printers are known to exhibit this behavior:


 * Canon LBP-4
 * Canon LBP-4U
 * Canon LBP-4 Lite
 * Canon LBP-4 Plus
 * Canon LBP-8 III
 * Canon LBP-8 III Plus
 * Canon LBP-8 IIIR
 * Canon LBP-8 IIIT
 * Canon LBP-8 IV

RESOLUTION
To work around this behavior, use either of the following methods:


 * Enable the Print TrueType As Graphics option. To do so, follow these steps:


 * Click the Start button, point to Settings, and then click Printers.
 * Use the right mouse button to click the printer you are using, and then click Properties on the menu that appears.
 * On the Fonts tab, click the Use TrueType As Graphics option, and then click OK.
 * Do not use multiple orientations in one document. Print each section of a multiple-orientation document as a separate document.

MORE INFORMATION
This behavior occurs only with documents printed to the FILE: port that contain multiple orientations and more than one TrueType font.

For additional information about these printers, please contact Canon Technical Support.

Keywords : win95

Issue type :

Technology : kbWin95search kbWin95