Microsoft KB Archive/813613

= You receive a &quot;To install Media Player rerun Office Setup&quot; error message if you do not have the current version of Windows Media Player =

Article ID: 813613

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SYMPTOMS
You may experience either or both of the following symptoms:  When you try to save and close an online meeting appointment through Microsoft Windows Media Services, you may receive an error message that is similar to the following:

Microsoft Outlook. Media Player is required to view this media file. To install Media Player rerun Office Setup.

However, Microsoft Windows Media Player is not part of Microsoft Office XP Setup. When you click View Windows Media on the right side of the taskbar, you may receive an error message that is similar to the following:

Microsoft Outlook. Media Player is required to view this media file. To install Media Player rerun Office Setup.

You may receive this error message two times. The first time it is displayed on the right side of the taskbar as a notification bubble, and then as an error message bubble.



CAUSE
This behavior may occur if your version of Windows Media Player is out of date.



RESOLUTION
To resolve this problem, install the latest version of Windows Media Player. For information about how to do so, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

Follow the on-screen instructions to download and install the most current version of Windows Media Player.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: ol2003

Keywords: kbprb kberrmsg KB813613

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