Microsoft KB Archive/925914

= Xbox 360: Video files that you download from the Xbox Live Marketplace appear choppy or distorted when you play the files on an Xbox 360 console =

Article ID: 925914

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox

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SYMPTOMS
When you play the files on an Xbox 360 console, video files that you download from the Xbox Live Marketplace appear choppy or distorted.



CAUSE
Typically, you experience this behavior if you try to play the video file before the file has completely downloaded. Or, you experience this behavior if you try to play high definition content on a standard definition television.

Note Sometimes, you can play video files as the files are downloading or during the streaming process if you have a fast Internet connection.



THINGS TO TRY
 Download the complete video file before you try to play the file. Make sure that you play high definition content on an HDTV only. For more information about how to set up an Xbox 360 console together with an HDTV, click the following article number to view the article in the Microsoft Knowledge Base:

906663 Xbox 360: How to set the HDTV settings



Keywords: kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxbox360ext kbpubtypekc kbtshoot KB925914

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