Microsoft KB Archive/867777

= A memory leak in the Microsoft Exchange Information Store service occurs when your Exchange Server 5.5 computer processes a meeting request =

Article ID: 867777

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
A memory leak may occur in the Microsoft Exchange Information Store service (Store.exe) when your Microsoft Exchange Server 5.5 computer processes a meeting request or an update to a meeting request. For example, this problem is known to occur in the following scenario:
 * 1) A recurring meeting request is sent to a distribution list that contains a mailbox that has a delegate.
 * 2) The delegate and the other attendees accept the meeting request and then send a response.
 * 3) The meeting organizer acknowledges the acceptance of the attendees and then sends an update to the original meeting request.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this hotfix requires Exchange Server 5.5 Service Pack 4.

Restart requirement
You do not have to restart your computer to install this hotfix. However, the Microsoft Exchange Information Store service and all dependent services are automatically restarted during the installation.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 21-Jun-2004 18:01  5.5.2658.13       496,400  Mdbmsg.dll 21-Jun-2004 18:00  5.5.2658.13     2,635,024  Store.exe 23-Jun-2004 04:56                    319,488  Uninst.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article numbers to view the articles in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: XADM

Keywords: kbexchange550presp5fix kbbug kbfix kbqfe kbhotfixserver KB867777

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