Microsoft KB Archive/106148

Publisher: Files May Become Corrupted When Saved to Network PSS ID Number: Q106148 Article last modified on 11-12-1993 PSS database name: W_MSPub

2.00

WINDOWS

= SYMPTOMS =

Publisher files may become corrupted when you save them to a network drive. When opening or working with the file, you may receive one of the following error messages:

Application Error VSERVER.386 caused a General Protection Fault in module STORAGE.DLL at xxxx:xxxx.

where xxxx:xxxx is the address of the memory conflict, or

Application Error MSPUB.EXE caused a General Protection Fault in module STORAGE.DLL at xxxx:xxxx

where xxxx:xxxx is the address of the memory conflict.

The error involving VSERVER.386 is most likely to occur if you are using Windows for Workgroups version 3.1, and is caused by a problem in the VSERVER.386 file included with this version of Windows.

The error involving STORAGE.DLL is most likely to occur if you are using MS-DOS version 4.01, and is caused by this older version of STORAGE.DLL.

= RESOLUTION =

To correct these problems, do one of the following:

  Upgrade to Windows for Workgroups version 3.11. The version of VSERVER.386 that ships with this release corrects the problem with VSERVER.386. -or-   Use a different version of MS-DOS (other than version 4.01). The versions of STORAGE.DLL that ship with other versions of MS-DOS (other than version 4.01) correct the problem with STORAGE.DLL. 

To obtain the Windows for Workgroups 3.11 upgrade, contact the Microsoft Sales Information Center at (800) 426-9400.

Additional reference words: 2.00 mspub pub20 win31 gpf corruption

Copyright Microsoft Corporation 1993.