Microsoft KB Archive/296807

= OFF2000: &quot;SP-2&quot; Does Not Appear in the &quot;About&quot; Dialog Box After Installing SP-2 Update =

Article ID: 296807

Article Last Modified on 8/6/2002

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APPLIES TO


 * Microsoft Office 2000 Service Pack 2

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This article was previously published under Q296807



SYMPTOMS
After you install the Microsoft Office 2000 Service Pack 2 (SP-2) Update and click About  on the Help menu of an Office program, you do not see &quot;SP-2&quot; listed as part of the version information. You instead see &quot;SR-1.&quot;

Also when you look in the list of installed programs in the Add/Remove Programs Control Panel, you see the following

Microsoft Office 2000  SR-1

where  is the edition of Office that is installed.



CAUSE
The text &quot;SP-2&quot; is not displayed in the About  dialog box, because Office 2000 SP-2 is not a major release of Office 2000. Office 2000 SP-2 is a service pack of Office 2000. Therefore, only the version number changes.



RESOLUTION
To verify that the installation of the Office 2000 SP-2 Update was successful, view the build of the version number that is displayed in the About  dialog box in any of the Office programs. To do this, click About  on the Help menu in any of the Office programs.

The following table lists the version numbers for each of the Office programs when the Office 2000 SP-2 Update is installed:   Office Program            Version in &quot;About&quot; Dialog Box ---

Microsoft Access         (9.0.4402 SR-1) Microsoft Excel          (9.0.4402 SR-1) Microsoft FrontPage       4.0.2.4426 Microsoft Outlook        (9.0.0.4527) Microsoft PowerPoint     (9.0.4527) Microsoft Word           (9.0.4402 SR-1)

