Microsoft KB Archive/921615

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: July 20, 2006 =

Article ID: 921615

Article Last Modified on 1/17/2007

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



INTRODUCTION
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated July 20, 2006.

Issue that the hotfix package fixes
This hotfix package fixes the following issue:  

921616 The e-mail address of a recipient is displayed as &quot;SMTP:????????&quot; when you send an e-mail message to a recipient that is selected from the nickname cache file in Outlook 2002





Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 hotfix. To install the hotfix, you must have Office XP Service Pack 3 installed. For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version of Windows Installer. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. The full-file version of this hotfix is a post-Service Pack 3 hotfix. To install the hotfix, you must have Office XP Service Pack 3 installed.

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You must create a registry key or modify a registry key to use one of the hotfixes that this package contains. For more information about how to add the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

921616 The e-mail address of a recipient is displayed as &quot;SMTP:????????&quot; when you send an e-mail message to a recipient that is selected from the nickname cache file in Outlook 2002

Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes:  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/ork2003/HA011525741033.aspx

</li></ul>

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: ol2002 ol10 outlook2002 outlook10 ol2k2 outlook2k2

Keywords: kbhotfixrollup kbfix kbqfe kbhotfixserver KB921615

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