Microsoft KB Archive/894014

= The Media Center window is black when you resume from hibernation in Windows XP Media Center Edition 2005 =

Article ID: 894014

Article Last Modified on 4/14/2005

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you hibernate your computer that is running Microsoft Windows XP Media Center Edition 2005, and then you resume your computer from hibernation, the Media Center window is black. If Media Center was running in full-screen mode when you put your computer into hibernation, the whole screen is black when you resume from hibernation.

Note Hibernation is also known as the S4 state.



CAUSE
This problem may occur if Media Center is currently running when you put your computer into hibernation.



WORKAROUND
To restore the Media Center window, use one of the following methods:
 * Press any button on the remote control, such as the UP ARROW or DOWN ARROW button.
 * Press any key on the keyboard.
 * Left-click anywhere on your screen.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

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