Microsoft KB Archive/916695

= You cannot use the Disk Management snap-in to create a mount point for a locked volume in Windows Server 2003 =

Article ID: 916695

Article Last Modified on 4/12/2006

-

APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

-





SYMPTOMS
In Microsoft Windows Server 2003, you try to use the Disk Management snap-in to assign a drive letter to a volume on a disk. However, the drive letter is not assigned as expected. Therefore, you cannot use the Disk Management snap-in to create a mount point for the volume.



CAUSE
This problem occurs if the following conditions are true:
 * The underlying disk is a basic disk.
 * The volume is locked.

Note This problem does not occur if the volume is locked but if the underlying disk is a dynamic disk.



RESOLUTION
To resolve this problem, remove the lock from the volume. If you do not know which program has locked the volume, you may have to use a third-party utility to identify the program that has locked the volume.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbexpertiseinter KB916695

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.