Microsoft KB Archive/220916

= Internet Explorer Administration Kit (IEAK) Support Boundaries =

Article ID: Q220916

The information in this article applies to:


 * Microsoft Internet Explorer Administration Kit versions 4.0, 4.01, 4.01a, 5.0

SUMMARY
This article describes the support boundaries for the Internet Explorer Administration Kit (IEAK) Support team.

MORE INFORMATION
IEAK SUPPORT BOUNDARIES

IEAK Wizard

Any and all customizations that can be set through the IEAK Wizard are supported by the IEAK Team.

Profile Manager

The IEAK Team will ONLY support the use of Profile Manager when the customer is using a digital signature to sign the .cab files generated by profile manager, and the .ins and .cab files are located on an http server.

The IEAK Team supports the default .adm files that are included with the IEAK. The IEAK Team supports adding custom .adm files for use with the IEAK. However, the IEAK Team does NOT support the custom .adm files themselves.

Cab Signing (Using signcode.exe with the IEAK)

The IEAK Team supports the usage of Signcode.exe and Chktrust.exe for the use of signing .cab files generated by the IEAK Wizard and Profile Manager. The IEAK Team supports the use of any Certificate Authority that comes by default with Internet Explorer, and on Corporate (Intranet) installs, the IEAK Team supports using a certificate from Microsoft Certificate Server.

AutoProxy scripts (.pac files)

The IEAK Team supports how to include a .pac file into a custom build. The IEAK Team only trouble shoots the 10 functions listed in the IEAK online Help files. The IEAK Team WILL NOT create custom .pac or .js files nor will the IEAK Team debug .pac files that contain ANY functions listed outside of the IEAK Help files.

Setup Scripts (Unattended installations)

The IEAK Team only supports unattended installations using the SMS installer script that is available at http://microsoft.com. Third-party installation programs should be referred to their vendor and are not supported by the IEAK Team.

Custom Components

The IEAK Team supports adding custom components (.exe, .cab). However, for support of the components functionality (such as installation switches, and so on), the customer should be directed to the components vendor.

Any custom component that requires Internet Explorer 4.0 to already be installed (dependant of Internet Explorer 4.0) is not supported, as IEAK installs the custom components BEFORE the Internet Explorer 4.0 installation is complete.

Server Based Signup

The IEAK Team supports the signup server process, such as placement of scripts, links from htm files, and mime types on server.

No support will be given for the actual creation of the server-based scripts, server-based html forms, and so on.

Serverless Signup

The IEAK Team supports configuring the sample .ins and .html files that come with the IEAK Wizard and will support the signup process that is outlined in the IEAK documentation.

No support will be given for custom scripts or executables that modify the above process. Such as custom installation programs that may break the standard signup process.

IEAK Resource Kit (Program Files\IEAK\Reskit)

The only supported tools under the Resource Kit that the IEAK Team will support are signcode.exe and chktrust.exe. The Corporate .asp files are provided as is and are intended to be used as an example and are not officially supported by the IEAK Support Team.

Win 3.x Issues

The IEAK Team will support the setup and configuration of the Shiva Dialer within the settings of the IEAK Wizard.

IExpress

The IEAK Team supports the usage of IExpress for packaging custom components for use with the IEAK. When you use IExpress to package .cab files, the IEAK Team will NOT Support editing or creating .inf files. These must be created and working before any support will be given.

CMAK Connection Manager Administration Kit

The IEAK Team supports the creation of the CM Profile (options in the Wizard), including the profile in the IEAK package. The IEAK Team only supports advanced settings, which are settings not found in the Wizard, but listed in the CMAK .docs. The IEAK Team DOES NOT support any custom scripts that are included to run either pre or post connect.

Phone Book Administrator

The IEAK Team supports setting up and configuring the Phone Book Server to publish updates that will be downloaded by the CM Profile.

Other helpful Knowledge Base articles

Q192472 Automatic Configuration Settings in Profile Manager Don't Work Q193038 How to Sign IEAK Files Using Microsoft Certificate Server Additional query words:

Keywords         : Version          : WINDOWS:4.0,4.01,4.01a,5.0 Platform         : WINDOWS Issue type       : kbinfo