Microsoft KB Archive/131617

= Tape Device Times Out on a Northwest Micro Pentium Computer =

Article ID: 131617

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q131617



SYMPTOMS
When you run the Windows NT Backup program (NTBACKUP.EXE) with a Sony 5200 DAT tape device connected to an Adaptec 1540 SCSI controller on a Northwest Micro Pentium computer, the following event appears in the Event Viewer:

Event ID: 7026

Source: Service Control Manager

Type: Error

Description: The following boot-start or system-start driver(s)

failed to load: AHA154x

NOTE: The backup operation may work correctly, but the restore operation may fail with the following error message:

No catalogue found



CAUSE
This problem occurs the tape device times out. The Northwest Micro Pentium computer is not listed in the Windows NT Hardware Compatibility List (HCL).



RESOLUTION
To correct this problem, you must modify the Registry.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

  Start the Registry Editor (REGEDT32.EXE) and locate the following Registry subkey:

     HKEY_CURRENT_USER\Software\Microsoft\NTBackup\Hardware

 From the Edit menu, select Add Value.  Add the following:

     Value Name: Drive Settling Time Data Type: REG_SZ String: 120 NOTE: The default value is 60.



The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt 3.10 hrdwr

Keywords: KB131617

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