Microsoft KB Archive/268118

= Remote Storage Allocates Two Media with the Same Name =

Article ID: 268118

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q268118



SYMPTOMS
When you use the Remote Storage administrative snap-in to view media that Remote Storage allocates, two media may have the same name.



CAUSE
This problem can be caused by the following issues:
 * Remote Storage requires a new medium because the other media have been filled to capacity.
 * The allocation of media did not work or timed out. This behavior occurs if media are not available in the free pool and an operator cannot supply the medium that is requested within the time-out period (one hour).
 * The current job (the list of files to be migrated to secondary storage) spans more than one medium.

If any of these situations occurs, Remote Storage may receive a duplicate name that matches the previously allocated medium when Remote Storage requests a second tape from Removable Storage.



RESOLUTION
To resolve this problem, rename the media in the Remote Storage snap-in.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This issue does not affect the performance of Remote Storage or Removable Storage. Removable Storage keeps track of media by using identifiers that are not displayed in the Remote Storage snap-in. The snap-in displays only a friendly name. However, having two identical friendly names may be confusing.

Additional query words: rss rsm

Keywords: kbbug kbhardware kbpending KB268118

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