Microsoft KB Archive/831024

= File Open dialog box in Office appears slowly on a VAX drive =

Article ID: 831024

Article Last Modified on 1/30/2007

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003
 * Microsoft Office Basic 2007
 * Microsoft Office Enterprise 2007
 * Microsoft Office Home and Student 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Professional Plus 2007
 * Microsoft Office Standard 2007
 * Microsoft Office Ultimate 2007
 * Microsoft Office Access 2007
 * Microsoft Office Excel 2007
 * Microsoft Office InfoPath 2007
 * Microsoft Office OneNote 2007
 * Microsoft Office Outlook 2007
 * Microsoft Office PowerPoint 2007
 * Microsoft Office Project Professional 2007
 * Microsoft Office Project Standard 2007
 * Microsoft Office Publisher 2007
 * Microsoft Office SharePoint Designer 2007
 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007
 * Microsoft Office Word 2007

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to view the contents of a mapped VAX drive or a UNC reference in the Open dialog box from any Microsoft Office 2003 or 2007 Microsoft Office product, you may experience a 1 to 5 minute delay before the contents of the share appears.



CAUSE
This problem occurs if the share contains shortcuts (shell links) to files that are stored elsewhere. The Open dialog box tries to resolve the links in each shortcut to see if it matches the filtered view. This can take longer than you expect on a mapped VAX drive, or if you are accessing a share through UNC reference.



WORKAROUND
To work around this problem, create the DisableAutoselect registry key. The DisableAutoselect registry key turns off the Open dialog box behavior. When the DisableAutoselect registry key is turned on, the Open dialog box does not filter the files before they appear.

To create this registry key, follow these steps, as appropriate for the version of Office that you are running.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Office 2003
Follow these steps, and then quit Registry Editor:  Click Start, click Run, type regedit, and then click OK. Locate and then click the following key in the registry:

 

 On the Edit menu, point to New, and then click DWORD value. Type DisableAutoselect, and then press ENTER. On the Edit menu, click Modify. Type 1, and then click OK.</li></ol>

The 2007 Office suites
Follow these steps, and then quit Registry Editor: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following key in the registry:

 

</li> On the Edit menu, point to New, and then click DWORD value.</li> Type DisableAutoselect, and then press ENTER.</li> On the Edit menu, click Modify.</li> Type 1, and then click OK.</li></ol>

If you set the value of DisableAutoselect to 1, the Open dialog box will not filter shortcuts. If you set the value of the DisableAutoselect to zero (0), the Open dialog box will filter shortcuts.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: OFF2003 OFF11 File ACC2007 XL2007 Groove2007 IP2007 OL2007 PPT2007 PRJ2007 PUB2007 SPD2007 VSO2007 WD2007 PSVR2007 MOSS2007 WSSv3 OFF2007 OneNote2007

Keywords: kbopenfile kbfileio kbdlg kbcmndlgfileo kbfix kbbug KB831024

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