Microsoft KB Archive/175186

= Microsoft Knowledge Base =

Extra Modem Settings A-C for Connecting to MSN
Last reviewed: November 6, 1997

Article ID: Q175186

The information in this article applies to:


 * The Microsoft Network, versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY
You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN.

The following table lists extra modem settings and configurations that may help specific modems connect to MSN.

NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems.


 * UARTless Boca Modems: Some of the Boca modems use software drivers. Due to the lack of a UART chip, you must contact the modem manufacturer to obtain the proper drivers.

MORE INFORMATION
Manufacturer/Model      Extra Settings   Status       Configuration Acer 14.4 Data/Fax      Unknown          UNCONFIRMED  (ATI3= CL-MD 14/14                                                       AT\EC) This is a                                                       Cirrus Logic 14.4 Data/Fax modem; there should be no                                                      MSN only connection issue but for the MSN and Internet numbers UnimodemV (unimodv.exe) is                                                      needed. This file contains the updated driver or                                                      Modem.inf. file for this modem. Contact the manufacturer.

Acer 28.8 Pad-sp 1.xx   None             CONFIRMED    Let Windows detect as a Standard 28.8.

Acer Acros              S7=90S10=80      UNCONFIRMED  (ATI6=rcv288Dpi)

ArchTek 28.8            None             CONFIRMED    Install as Accura 28.8 V.34-VFC. Compress Data off, Error Control off.

ArchTek Data/Fax        Unknown          UNCONFIRMED  AT?= This is needed along with model. Install as Accura 28.8 V.34-VFC. Compress Data off.

Aspen 28.8 PnP          AT&F             UNCONFIRMED  ATI3= This is                                                       needed along with model. Install as                                                      a Standard 28.8.

AST ATI 300-600 Series  Unknown          UNCONFIRMED  As these modems are software driven, contact the manufacturer for configuration information or to                                                      obtain procedures for reinstallation.

AT&T Keep In Touch 28.8 None             CONFIRMED    Error Control off. PCMCIA

Boca Research M1441W    &K3\N3%C0        CONFIRMED    Error Control off.

Boca Research 28.8      AT&F1            CONFIRMED    With the 16550 UART Data/Fax                                              Error Control on, Compress Data off.

Boca Research 28.8 VFast AT&F1&K3&D0     CONFIRMED    (mv28ki) Error Control off.

Boca Research           AT&F             CONFIRMED    Install as a Sound Expression                                       Standard 28.8, SE34 SVD 28.8                                         if drivers are not available.

Boca Research 33.6      AT&Fs11=50       CONFIRMED    Error Control off. v.34 FDVSP

Cardinal 28.8 PnP       None             CONFIRMED    Click the "Wait for                                                       dial tone before                                                       dialing" check box to clear it on the Connection tab of                                                      Modem Properties.

Cardinal 28.8 MVP       AT&F1            UNCONFIRMED  Error Control on                                                       with Compress Data off. Maximum speed 38400.

Cardinal 33.6           S37=11+MS=11,    UNCONFIRMED  None. 1,300,33600

Cirrus Logic 14.4       \N3\Q3%C0        UNCONFIRMED  Error Control off. Install as a 14.4 Data/Fax.

CommWave PC TEL 28.8    %C0\N3           CONFIRMED    None.

CommWave Data/Fax V.34  %C0\N3           CONFIRMED    None. AT&T Chipset

Compaq Presario 33.6    Unknown          UNCONFIRMED  There are two modems VSC 4704 & 4712 Predator                              listed in the MSN Connection Settings screen and in the Modems tool in                                                      Control Panel. These modems have a                                                      Virtual UART. Click Diagnostics on the More Info tab in                                                      the Modems tool in                                                       Control Panel. Note the UART is listed as Software. These modems vary in which extra settings allow them to connect.

Compaq Presario 33.6,   AT&F&D0          CONFIRMED    Set flow control to 56K Upgradeable;                                       Software Xon, Xoff. version 1.31                                          Error Control off. Flow Control Hardware.

Compaq 33.6             %C0\N3           UNCONFIRMED  Error Control off. Listed as 16550AN for UART.

Compaq Predator         Unknown          UNCONFIRMED  Contact the manufacturer. If by                                                      chance an engineer uninstalls the Compaq Predator modem, click Other in the Modems tool in Control Panel, then click Browse and navigate to the Windows\System folder to reinstall the modem.

Compaq 33.6 VFC         %C0\N3           UNCONFIRMED  Error Control off Listed as 16550AN for UART.

ComStar28.8             Unknown          UNCONFIRMED  Install as Hayes Optima 28.8 V.34+Fax+Voice.

Creative Labs 28.8      AT&F1&K3&D0      CONFIRMED    Error Control off. Data/Fax

Creative Labs           AT&F1            UNCONFIRMED  (ATI3=V1.300) Error Sound Blaster 28.8                                    Control on. Compress Internal                                              data off.

Creatix 28.8            AT&F             UNCONFIRMED  Error Control off. (Sierra 28.8 PnP Data/ Fax/Voice/Speaker Phone SQ3465)

To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Modems.
 * 3) Click the modem you are using, and then click Properties.
 * 4) On the Connection tab, click Advanced.
 * 5) In the Extra Settings box, type the appropriate extra settings.
 * 6) Enable or disable the Use Error Control and Compress Data options as appropriate.
 * 7) Click OK or Close until you return to Control Panel.

Keywords         : msnconnect Version          : WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5 Platform         : WINDOWS Issue type       : kbref