Microsoft KB Archive/232633

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System Errors with Event ID 1008 Occur for Qperf.dll

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ID: Q232633

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The information in this article applies to:


 * Microsoft Internet Information Server 4.0

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SYMPTOMS
The following error messages (all with Event ID 1008) are listed in the Event Viewer:

Content Filter

The open procedure for service "Content Filter" in Qperf.dll failed. Performance data for this service will not be available. Status code returned is DWORD0.

Content Index

The open procedure for service "Content Index" in Qperf.dll failed. Performance data for this service will not be available. Status code returned is DWORD0.

ISAPI Search

The open procedure for service "ISAPI Search" in Qperf.dll failed. Performance data for this service will not be available. Status code returned is DWORD0.

RESOLUTION
To resolve this problem, perform the following steps:


 * 1) Stop all unnecessary Windows NT services.
 * 2) Remove and reinstall the Index Server component of the Windows NT Option Pack.

Note: In some situations, it may be necessary to remove and reinstall the entire Windows NT Option Pack.

CAUTION: Before you remove the Windows NT Option Pack, be sure to back up any configuration information needed to restore you IIS settings.

MORE INFORMATION
For additional information, please see the following articles in the Microsoft Knowledge Base:

Q226512 How to Reinstall IIS 4.0 Performance Monitor Counters

Q193152 Preserving Virtual Directories and Servers During Uninstall

Q187870 How to Remove and Reinstall the Windows NT 4.0 Option Pack Additional query words: ntop akz

Keywords :

Version : winnt:4.0

Platform : winnt

Issue type : kbprb

Technology : kbvcSearch