Microsoft KB Archive/177608

= Wheel Does Not Scroll Smoothly in Windows NT Explorer =

Article ID: 177608

Article Last Modified on 5/9/2002

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APPLIES TO


 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.0a
 * Microsoft IntelliPoint 2.1
 * Microsoft IntelliMouse 1.0
 * Microsoft Windows NT 4.0
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q177608



SYMPTOMS
When you roll the IntelliMouse wheel in Windows NT Explorer, the Windows NT Explorer window may not scroll smoothly.



CAUSE
This problem can occur if the following conditions exist:


 * You use two input devices on your computer.
 * Windows NT detects a standard PS/2 mouse before the IntelliMouse pointing device.



RESOLUTION
If you want to disable the wheel functions in Windows NT, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Mouse.
 * 3) On the Wheel tab, click the Turn On The Wheel and Turn On The Wheel Button check boxes to clear them.
 * 4) Click OK, and then close Control Panel.



STATUS
Microsoft has confirmed this to be a problem in Microsoft IntelliPoint version 2.0, 2.0a, and 2.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: plug and play

Keywords: kbenv KB177608

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