Microsoft KB Archive/178567

= PUB98: TSRs May Cause Setup Problems for Publisher =

Article ID: 178567

Article Last Modified on 8/6/1999

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APPLIES TO


 * Microsoft Publisher 98 Standard Edition

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This article was previously published under Q178567



SYMPTOMS
Memory-resident programs or TSR (terminate-and-stay-resident) utilities can conflict with the installation or usage of Microsoft Publisher. For example, you may have trouble installing Publisher if your computer is using virus-protection software.



WORKAROUND
To successfully install Publisher, you may need to remove the virus- protection software from memory by doing the following:
 * 1) Disable your virus-protection software. (See your virus-protection software manual for instructions.)
 * 2) Restart the Publisher Setup program.
 * 3) After Setup has completed, turn on your virus-protection software. (See your virus-protection software manual for instructions.)

