Microsoft KB Archive/186698

= XWEB: Post from OWA Gives Error "There were problems sending..." =

Article ID: 186698

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Outlook Web Access 5.5
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q186698





SUMMARY


SYMPTOMS
When using the Microsoft Exchange Outlook Web Access (OWA) client to post a new message to an Exchange Server Public Folder, you may receive the following error if the folder owner has applied permissions or associated forms to the folder:

There were problems sending the item. Your server may have become

temporarily unavailable, or you may not have permissions to send or

change the item. Try again or cancel.



CAUSE
This error may occur if the owner of the public folder has limited access to the folder and you do not have sufficient permissions, or if the owner has stipulated to only allow certain types of forms to be posted to the folder.



RESOLUTION
To check if the folder owner has designated the types of acceptable forms for this folder, ask the owner to follow these steps:


 * 1) Right-click on the folder, and click Properties.
 * 2) Click the Forms tab.
 * 3) At the bottom of the dialog box, under "Allow these forms in this folder," if the "Only forms listed above" option is selected, then check the "Forms associated with this folder" list box at the top of the dialog box for the form you are trying to post to the folder.
 * 4) If the form you are trying to use does not appear in the above list box, add the form by clicking on the Manage button, or click the "Forms listed above and the standard forms" option.

NOTE: In the Microsoft Outlook client you will receive the following error when trying to post a message with a form type not allowed by the folder:

The item could not be saved to this folder. The folder has been deleted

or moved, or you do not have permissions. Do you want to save a copy of

it in the default folder for the item?"

Keywords: kbprb KB186698

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.