Microsoft KB Archive/939080

= FIX: Error message when you use Microsoft BizTalk Server 2006 R2 to receive HIPAA messages =

Article ID: 939080

Article Last Modified on 11/5/2007

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APPLIES TO


 * Microsoft BizTalk Server 2006 R2 Standard Edition
 * Microsoft BizTalk Server 2006 R2 Enterprise Edition
 * Microsoft BizTalk Server 2006 R2 Developer Edition
 * Microsoft BizTalk Server 2006 R2 Branch Edition

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SYMPTOMS
Consider the following scenario:
 * You use Microsoft BizTalk Server 2006 R2 to receive &quot;Health Insurance Portability and Accountability Act&quot; (HIPAA) messages.
 * Equivalent subloops or equivalent segments are not in the order in which they appear in the implementation guide.

In this scenario, you may receive an error message in the event log that resembles the following error message:

(Segment level error)

SegmentID: NM1

Position in TS: 47

Additionally you receive the following message in the event log: Unexpected segment

... NM1*FA*2*Dr Doctor~

N3*112 Oak St~

N4*Sometown*IN*47635~

NM1*DN*1*Doctor*Dr~

REF*1G*H12345~

NM1*DK*1*Doctor*Dr~

Note The error message information differs from the source files.



CAUSE
This problem occurs because the BizTalk Server 2006 R2 Electronic Data Interchange (EDI) runtime assumes that the equivalent subloop and the equivalent segments are in the order in which they appear in the implementation guides. The EDI runtime cannot parse any HIPAA messages that are not in that order. However, per the HIPAA implementation guides, the equivalent subloop and the equivalent segments are not ordered.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft BizTalk Server 2006 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft BizTalk Server 2006 R2 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.

This hotfix includes some code fixes. This hotfix also includes a new set of HIPAA schemas. After you install this hotfix, the MicrosoftEdiXSDTemplatesKb939080.exe file is in the following folder:



This hotfix contains updated schemas. Double-click this compressed file to unzip it. However, be aware that if you unzip the file to the same directory as the existing schemas, the existing schemas may be overwritten.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbhotfixserver kbqfe KB939080

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