Microsoft KB Archive/119840

Publisher Err Msg: General Protection Fault in Macx.drv

= Publisher Err Msg: General Protection Fault in Macx.drv =

Q119840
- The information in this article applies to:

- Microsoft Publisher versions 2.0, 2.0a -

SYMPTOMS

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A general protection (GP) fault may occur in Publisher when you are saving a file. It may also occur when adding clip art images if either of the following video drivers is in use:

- The ATI Mach64macx.drv, version 3.0.23.0, dated 6/13/94 - The Diamond Computer Systems (Stealth) Dcsldr.drv

CAUSE

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This error seems to be caused by a conflict between the driver and the preview image.

RESOLUTION

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The error may be avoided by saving the file without the preview image.

To save the file without a preview image, make sure the Save Preview check box in the Save As dialog box is cleared. This prevents the creation of a preview image and may prevent the error.

If the GP fault is in the Dcsldr.drv, the Diamond Stealth video driver, the workaround is to remove the Save Preview Option to avoid this error and allow you to save.

MORE INFORMATION

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The error message may issue a statement such as:

A General Protection Fault has occurred in module MACX.DRV at  0006:3647.

Additional query words: 2.00 2.00a checkbox gpf GP fault mspub pub20 pub20a checked chosen cleared