Microsoft KB Archive/302874

= PPT97: Error Message: PowerPoint Found an Error That It Can't Correct =

Article ID: 302874

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition

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This article was previously published under Q302874



SYMPTOMS
In a PowerPoint presentation, when you try to insert a movie from a file, you may receive the following error message:

PowerPoint found an error that it can't correct. You should save presentations, exit, and then restart PowerPoint.



CAUSE
This issue may occur if the [mci extensions] section of the Win.ini file contains more than 42 entries.



RESOLUTION
To resolve this issue, reduce the number of entries in the [mci extensions] section of the Win.ini file to 42 or fewer. To do this, follow these steps:
 * 1) Start Microsoft Notepad, and then open the Win.ini file, which is typically found in the C:\Windows folder.
 * 2) Scroll down until you find the [mci extensions] section.
 * 3) At the beginning of each entry that you want to disable, type a semicolon . This prevents that entry from being processed when the computer starts. Repeat this step until there are 42 or fewer entries in the [mci extensions] section.
 * 4) On the File menu, click Save.
 * 5) Quit Notepad, and then restart your computer.

Keywords: kberrmsg kbprb KB302874

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