Microsoft KB Archive/292014

= Deleting Disabled SMTP Filter Attachment Rule Leaves Corrupted Rule =

Article ID: 292014

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

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This article was previously published under Q292014



SYMPTOMS
If you disable and then later remove (or delete) an SMTP Filter Attachment rule, it may not be removed from the tool. Instead, it may become corrupted. When this occurs, you cannot edit or remove the rule, and an entry that appears as a &quot;disabled&quot; icon appears, but the text title and description fields for the rule are blank.

You can configure SMTP Filter Attachment rules by following these steps:
 * 1) Start the ISA Management console.
 * 2) Click the server or array name, click Extensions, and then click Application Filters.
 * 3) Right-click SMTP Filter, and then click Properties.
 * 4) Click the Attachments tab.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix should have the following file attributes or later:

  Date       Time    Version      Size     File name     Platform ---  3/13/2001  4:37PM  3.0.1200.56  216,336  Smtpfadm.dll  Intel

NOTE: This hotfix only prevents future corruption in the Attachment rules area.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HF 56 HF56 ISAHF56.exe

Keywords: kbproductlink kbqfe kbhotfixserver kbprb KB292014

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