Microsoft KB Archive/280800

= Mouse Pointer May Move Randomly with Fastest Pointer Speed =

Article ID: 280800

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q280800



SYMPTOMS
If you move the mouse quickly from left to right many times, the mouse pointer may not move to the expected location.



CAUSE
This behavior can occur if you configure the mouse to use the fastest pointer speed setting.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time   Version    Size     File name -  12/11/2000  3:50p  4.90.3001  557,536  User.exe 12/11/2000 4:12p  4.90.3001   55,808  User32.dll



WORKAROUND
To work around this issue, configure the mouse to use a slower pointer speed setting:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Mouse.
 * 3) On the Pointer Options tab, move the Pointer Speed slider to the left.
 * 4) Click Apply. If the problem still occurs, move the slider further to the left, and then click Apply again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Additional query words: jump

Keywords: kbhotfixserver kbqfe kbenv kbprb kbqfe KB280800

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