Microsoft KB Archive/245425

= OL2000: Cannot Use Outlook as Default Mail Client from Netscape Navigator =

Article ID: 245425

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q245425



SYMPTOMS
When you use Netscape Navigator as your default Internet browser, you find that when you click a Mailto: hyperlink on a Web page, a Netscape Messenger mail form is opened, even though Outlook is set as the default mail program on your computer.



CAUSE
This is a limitation in the Netscape Navigator Standalone versions 4.03 and later.



MORE INFORMATION
Netscape has published an technical article which describes this behavior. The article contains a solution to this issue which involves adding parameters to the Netscape.js file. The information may be obtained at the following Web address:

http://help.netscape.com/kb/consumer/980630-3.html

