Microsoft KB Archive/64617

Word: Printing on an Appleshare Network

PSS ID Number: Q64617 Article last modified on 11-02-1994

4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

When using Word and printing over an Appleshare network, an incorrect or blank printout may result if the timeout value for the print job in the Appleshare software is too small. If this is the case, the printer may think that the POSTSCRIPT.INI file, which is sent at the beginning of the print job, is a separate print job from the actual file.


 * 1) To increase the timeout value of the printer port, enter the Appleshare software program. Often, this program is resident in memory and can be accessed from the DOS prompt by pressing ALT+A.
 * 2) Press F2 to access the menu containing the timeout field.
 * 3) Use the cursor keys to move to the timeout field and enter a value of 30 (the default value is 5).
 * 4) Press F2 again to cancel this menu and accept the change.

The printer controller software now has a timeout value of 30 seconds and should be better able to distinguish between print jobs.

KBCategory: kbother kbnetwork KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.