Microsoft KB Archive/812226

= XADM: Error Message Appears When You Use Workflow Designer for Exchange 2000 Server =

Article ID: 812226

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you try to set up a new project in Workflow Designer for Exchange 2000 Server and select a Public folder, you may receive the following error message:

Unable to register the workflow sync for exchange folder

You cannot continue defining your workflow.



CAUSE
This issue may occur if the Schema-Root folder for your Exchange 2000 Server Public folder hierarchy is missing or corrupted.



RESOLUTION
To resolve this issue, contact Microsoft Product Support Services.



STATUS
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Keywords: kbbug kbprb KB812226

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