Microsoft KB Archive/255383

= XWEB: Identified Printing Problems When Using Exchange 2000 Outlook Web Access =

Article ID: 255383

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.0 for UNIX
 * Microsoft Internet Explorer 4.01
 * Microsoft Internet Explorer 5.0 for Macintosh
 * Microsoft Internet Explorer 4.5 for Macintosh
 * Microsoft Internet Explorer 4.01 for Macintosh
 * Microsoft Internet Explorer 4.0 for Macintosh
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q255383





SYMPTOMS
When you print from Exchange 2000 Server Microsoft Outlook Web Access (OWA), you may experience the following problems, depending on the browser that you use to gain access to OWA:  If you use Internet Explorer 4.x to gain access to OWA:

If you print an appointment or meeting request compose form, an appointment or meeting request read form, or a Contact form, only the first 23 lines of text in the notes field are printed. If you attempt to scroll to the bottom of the notes field and reprint the item, the printout only contains the uppermost 23 lines of the notes text.

 If you use Internet Explorer 5 to gain access to OWA:

If you print an appointment or meeting request compose form or an appointment or meeting request read form, only two lines of the notes field are printed.

 If you use Netscape Navigator 4.07 to gain access to OWA:  If you print an appointment or meeting request compose form, only the first 23 lines of text in the notes field are printed. If you attempt to scroll to the bottom of the of the notes field and reprint the item, the printout only contains the uppermost 23 lines of the notes. If you print an appointment or meeting request read form, none of the notes field is printed. If you print an appointment or meeting recurrence form, the date fields always print the date as 1/1/98. If you print a Contact form, all of the fields are printed empty.</li></ul> </li></ul>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

<div class="moreinformation_section">

MORE INFORMATION
OWA printing problems can be specific to the version of the browser that you use, the printer driver that you use, and the operating system that is running on the computer that you use to gain access to OWA.

Keywords: kbbug kbpending KB255383

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