Microsoft KB Archive/922897

= The display resolution of a Virtual PC guest computer is reduced when the Command Prompt window runs in full-screen mode =

Article ID: 922897

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Virtual PC 2004
 * Microsoft Virtual PC 2007

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SYMPTOMS
The display resolution of a Virtual PC guest computer is reduced to about 640 × 400 pixels when the Command Prompt window runs in full-screen mode. Therefore, you cannot use some programs on a guest computer.



CAUSE
This problem occurs because Virtual PC does not correctly manage the display resolution of a guest computer.



RESOLUTION
To resolve this problem, apply the following hotfix. After you apply the hotfix, the display resolution of a guest computer is not reduced. A larger display resolution is used when the Command Prompt window runs in full-screen mode.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft Virtual PC 2004 Service Pack 1 (SP1) or Microsoft Virtual PC 2007 installed before you apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

Hotfix installation information
To determine which hotfix file to apply, use the following rules:
 * If you installed Virtual PC 2004 and then upgraded the installation to Virtual PC 2004 Service Pack 1 (SP1), use the Vpc2004qfe922897_update.msp file to apply this hotfix.
 * If you installed Virtual PC 2004 with SP1, use the Vpc2004qfe922897_msdn.msp file to apply this hotfix.
 * If you installed Virtual PC 2007, use the x86-based Qfe922897.msp file or the x64-based Qfe922897.msp file, depending on the system.

To apply this hotfix, follow these steps:  Run the .msp file. Open the following folder:

\Documents and Settings\%username%\Application Data\Microsoft\Virtual PC

 Right-click the Options.xml file, and then click Edit.  Add the following code to the file:  true  Note The  tags should be at the same code level as the <virtual_network> tags and the <virtual_gateway> tags. </li></ul>

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Virtual PC 2007, x64-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: DOS Connectix 2004

Keywords: kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB922897

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