Microsoft KB Archive/304746

= Software Installation Does Not Support Deployment of Multiple UI Packages =

Article ID: 304746

Article Last Modified on 7/30/2007

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APPLIES TO


 * Microsoft Windows XP Professional

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This article was previously published under Q304746





SYMPTOMS
When you deploy a product that has multiple languages in the summary information (for example, '1033,1031'), the Software Installation component may return the following error message:

Add operation failed. Unable to extract deployment information.



CAUSE
This problem can occur because Software Installation does not support multiple languages in the summary information.



RESOLUTION
To resolve this problem, remove the multiple User Interface (UI) from the summary information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
It is recommended that you do not attempt to install the multiple UI package to avoid the problem described in this article.

For more information about Software Installation, refer to the following Microsoft white paper:

Software Installation and Maintenance

Keywords: kberrmsg kbprb KB304746

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