Microsoft KB Archive/940785

= How to obtain help with Xbox, Xbox 360, and Xbox LIVE =

Article ID: 940785

Article Last Modified on 10/31/2007

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APPLIES TO


 * Customer Service and Support Information
 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox Live

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SUMMARY
Xbox and Xbox 360 are the Microsoft gaming and entertainment console systems. Xbox LIVE is the premier online gaming and entertainment service that lets you connect your Xbox console to the Internet, play games online, and access more content and more games.

This article describes how to obtain Help with Xbox, Xbox 360, and Xbox LIVE.



Xbox information and support options

 * Xbox.com Home

http://www.xbox.com
 * Xbox frequently asked questions

http://www.xbox.com/en-US/support
 * Xbox Customer Support: How to Contact Us

http://www.xbox.com/en-US/support/contact

E-mail support
To request e-mail support, visit the following Web sites:

Original Xbox hardware

http://support.xbox.com/eform.aspx?productKey=xboxhw&page=support_home_options_form_byemail&ct=eformts&locale=en-us

Xbox 360 hardware

http://support.xbox.com/eform.aspx?productKey=xbox360hw&page=support_home_options_form_byemail&ct=eformts&locale=en-us

Original Xbox LIVE

http://support.xbox.com/eform.aspx?productKey=xboxlive&page=support_home_options_form_byemail&ct=eformts&locale=en-us

Xbox 360 LIVE

http://support.xbox.com/eform.aspx?productKey=xbox360live&page=support_home_options_form_byemail&ct=eformts

Telephone support
Telephone support is available seven days a week.

North America
 * (800) 4MY-XBOX (469-9269)
 * TTY: (866) 740-9269 or (425) 635-7102

Outside North America
 * (425) 635-7180

Xbox Customer Support hours of operation:
 * 9:00 A.M. to 1:00 A.M. Eastern Time
 * 6:00 A.M. to 10:00 P.M. Pacific Time

Additional query words: Customer service telephone phone support acs

Keywords: kbhowto kbexpertisebeginner kbinfo kbnomt KB940785

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