Microsoft KB Archive/189560

= PPT97: "The File Cannot Be Removed..." Error Running Pack And Go =

Article ID: 189560

Article Last Modified on 11/9/2000

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition

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This article was previously published under Q189560





SYMPTOMS
When you use the Pack And Go feature in PowerPoint, you may receive the following error:

The file \ cannot be removed. Please remove it and re-run Pack and Go.

where and represent the location and the file you are trying to pack, respectively.



CAUSE
This problem occurs when the temporary location used by Pack And Go (the ) contains a file with the same name as one of the temporary files created by the Pack And Go Wizard. The most common cause of this problem is that the presentation you are attempting to pack is in that location.



RESOLUTION
To resolve this problem, save the presentation to a different location before you use the Pack And Go feature.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: PNG compress 8.0 ppt powerpt powerpnt ppt8 ppt97

Keywords: kberrmsg kbbug kbpng kbpending KB189560

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