Microsoft KB Archive/190835

= Paper Bin Displays Incorrect Form to Tray Assignment =

Article ID: 190835

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q190835



SYMPTOMS
The form to tray assignment that is configured on the print server is not used on the client computer. For example, if you configure the A4 format on the server, the Letter format may appear on the client.



MORE INFORMATION
If a Windows NT client makes a printer connection, it copies the Form To Tray Assignment data from the server to the client.

The following is an example of the data for an NEC Pinwriter P6:

  Tractor Feed:  Sheet Feeder - Bin 1: Manual Paper Feed:

Perform the following steps to view this data:


 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click the printer, click Properties, click the Device Settings tab, and then view the data for Form To Tray Assignment.

Internally, the paperbin names on the client and server are compared. If they are identical, the correct values are displayed under the printer's device settings. In this case, Tractor Feed displays Letter instead of A4.



CAUSE
This problem may occur when your environment consists of servers and clients running different language versions of Windows NT.

To make sure a known paperbin is selected, the German client-side Rasddui.dll file compares its own paperbin names with the paperbin names available for the print server's printer. Because of a localization issue, the names do not match and, therefore, the configured form on this paperbin is not found and a default value is set.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0.

Keywords: kbbug kbnofix KB190835

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