Microsoft KB Archive/187866

= XADM: Store Produces Dr. Watson When Converting File Name =

Article ID: 187866

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q187866





SYMPTOMS
Store.exe produces a Dr. Watson error when certain Internet Mail messages are received by the information store.



CAUSE
This behavior is caused when the information store is attempting to convert a message containing a UNICODE file name without an extension. As a result, a NULL pointer is referenced, which causes Store.exe to fault.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0.

A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next service pack that contains this fix. Contact Microsoft Technical Support for more information.

This fix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/Eng/Exchg5.0/Post-SP2-STORE/

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. service pack for Microsoft Exchange Server version 5.5. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
There is no way of preventing messages of this type from entering the information store for conversion; therefore, the fix allows the store to better handle messages that reference NULL pointers.  FramePtr  RetAddr   Param1   Param2   Param3   Function Name 0f2bf5b0 0081515e  000004e4 00000000 0f4e5b2e STORE!CmnContent::cbGetFileNamePart+0x2d [ mnode.cpp @ 984 ] 0f2bf604 0081538c  000004e4 00000000 00000000 STORE!CmnContent::ConvertToShortFileNameW+0x35e [ mnode.cpp @ 1292 ] 0f2bf638 0082a5c4  018a697c 00000000 00000000 STORE!CmnContent::hrResolveFileName+0x13c [ mnode.cpp @ 1384 ] 0f2bf66c 0080564e  018a20d4 0f4c8964 018a5654 STORE!CmcvtrBptRFCMIME::hrExtract+0x134 [ mcvtrbdy.cpp @ 3980 ] 0f2bf6a8 0083d7d5  0f527520 00004000 0f2bf6cc STORE!CINETextr::hrExtract+0x1ee [ mdrvr.cpp @ 1023 ] 0f2bf6ec 005ae105  018a374c 0f527520 00004000 STORE!CConvertStream::Write+0x115 [ cvtstrm.cpp @ 708 ] 0f2bf710 005a75e5  0f527520 00004000 0f2bf784 STORE!CSTREAM::HrWrite+0xc5 [ cstream.cxx @ 189 ] 0f2bf758 0045c582  00004000 0f527520 0f2bf784 STORE!EcWriteStreamOp+0x125 [ rpcintf.cxx @ 7735 ] 0f2bf788 0044eed9  00000000 00000012 00000000 STORE!EcWriteStream+0xc2 [ mapidisp.cxx @ 9114 ] 0f2bf894 004664cd  0f2bf90c 00004200 0f2bf92c STORE!EcRpc+0x1e79 [ mapidisp.cxx @ 1193 ] 0f2bf928 77df1681  048b0ba8 0f527324 048dca0c STORE!EcDoRpc+0xdd [ rpc.c @ 1001 ] 0f2bf948 77e3226c  004663f0 0f2bfb3c 00000004 RPCRT4!NdrpPointerUnmarshall+0x13b(UKNOWN FPO TYPE) 0f2bf964 77e3223d  004663f0 0f2bfb3c 00000004 RPCRT4!?__MIDL_TypeFormatString@@3U_MIDL_TYPE_FORMAT_STRING@@B+0x33c 0f2bfc28 77e31fa5  00000000 00000000 0f2bfe08 RPCRT4!?__MIDL_TypeFormatString@@3U_MIDL_TYPE_FORMAT_STRING@@B+0x30d 0f2bfc7c 77df138d  008bff9a 0f2bfe08 0f2bfdc4 RPCRT4!?__MIDL_TypeFormatString@@3U_MIDL_TYPE_FORMAT_STRING@@B+0x75 0f2bfcd0 77df125c  0f2bfe08 00000000 0f2bfdc4 RPCRT4!?DispatchToStubWorker@RPC_INTERFACE@@AAEJPAU_RPC_MESSAGE@@IPAJ@ Z+0 xb(UKNOWN FPO TYPE) 0f2bfcf0 77df1d2c  0f2bfe08 00000000 0f2bfdc4 RPCRT4!DispatchToStubInC+0x37(UKNOWN FPO TYPE) 0f2bfdc8 77df2b2a  00144508 0f2bfe68 0f2bfe08 RPCRT4!NdrServerInitializeNew+0x17 (FPO: [3,0,3]) 0f2bfe40 77df6365  00144508 0f2bfe68 00000000 RPCRT4!?TransReceive@TRANS_ADDRESS@@UAEJPAPAVOSF_SCONNECTION@@PAPAXPAI @Z+ 0xdc(UKNOWN FPO TYPE) 0f2bff90 77df6656  77df5396 048a6998 0f2bffec 0x77df6365(UKNOWN FPO  TYPE) 00003a98 00000000  00000000 00000000 00000000 PCRT4!?ActuallyAllocateCCall@WMSG_CASSOCIATION@@QAEJPAPAVWMSG_CCALL @@PAV WMSG_BINDING@@@Z+0x6(UKNOWN FPO TYPE)

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB187866

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