Microsoft KB Archive/226865

= SMS: Ping Tool Button Is Not Available When a Remote Control Session Is Started =

Article ID: 226865

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q226865



SYMPTOMS
The Ping Tool button may not be available (appears dimmed) when a remote control session is first started.



WORKAROUND
To work around this issue, open a command prompt to perform the ping test.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.



Environments Affected
Servers: Microsoft Windows NT 4.0 Service Pack 4 Japanese version

Clients: Microsoft Windows NT 4.0 Service Pack 4 Japanese Alpha and 86 versions

Additional query words: prodsms

Keywords: kbbug KB226865

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