Microsoft KB Archive/137867

= Microsoft Knowledge Base =

No Postoffice Needed for The Microsoft Network Mail
Last reviewed: July 22, 1997

Article ID: Q137867

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you open e-mail on MSN, The Microsoft Network, you are asked for the location of your postoffice.

CAUSE
You have Microsoft Mail installed in your Microsoft Exchange profile. E-mail on MSN does not use a postoffice.

RESOLUTION
If you are not on a Local Area Network (LAN) that uses Microsoft Mail, Remove Microsoft Mail from your profile. To remove Microsoft Mail from a profile, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Mail And Fax.
 * 3) In the "The following information services are set up in this profile" box, click Microsoft Mail.
 * 4) Click Remove, and then click OK.

If you are on a LAN that uses Microsoft Mail, do the following:

Contact your system administrator for your postoffice location. You may also set up a separate profile for Microsoft Exchange that includes only the Microsoft Network Online Service in the Information Services for the profile and select that profile when logging into Microsoft Exchange.