Microsoft KB Archive/232430

= Internet Keyboard: Mail hot key does not function =

Article ID: 232430

Article Last Modified on 4/28/2006

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft Internet Keyboard
 * Microsoft Internet Keyboard Pro

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This article was previously published under Q232430



SYMPTOMS
When you press the Mail hot key on one of the Microsoft Internet keyboards listed at the beginning of this article, you may experience the following symptoms:
 * Your e-mail program may not start.
 * If your e-mail program is running in the background, it may not be brought to the foreground.



CAUSE
This issue may occur if you install the Microsoft IntelliType Pro version 1.0 software on a Microsoft Windows 2000-based computer.



RESOLUTION
To resolve this issue, install the Microsoft IntelliType Pro version 2.1 or later software. To download and install the Microsoft IntelliType Pro software, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/downloads/default.mspx

Additional query words: 1.00 intelli type mnkpro

Keywords: kbprb KB232430

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