Microsoft KB Archive/282055

= Shortcut Keys on Numeric Keypad Do Not Work in Remote Client Sessions =

PSS ID Number: 282055

Article Last Modified on 11/18/2003

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The information in this article applies to:


 * Microsoft Windows Server 2003, Standard Edition
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition

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This article was previously published under Q282055



SYMPTOMS
When you are using a remote desktop client computer, you can use the block of six dedicated special-function keys that are located on most keyboards as shortcut keys to perform tasks on a server that is running Terminal Services (for example, the HOME, END, PAGE UP, PAGE DOWN keys). However, these shortcuts work only when you use the dedicated keys; you cannot use the keys on the numeric keypad (with NUM LOCK off). Because all keyboards do not have dedicated keys for these functions, if you are using a computer that has a certain keyboard, you cannot use shortcut keys when you are in a remote desktop client session.



RESOLUTION
To work around this issue, use a keyboard that has dedicated keys for HOME, PAGE UP, PAGE DOWN, END, and so on.



STATUS
This behavior is by design.



MORE INFORMATION
You typically use the ALT key and the numeric keypad to type extended characters. You can use extended characters with the ALT key and the numeric keypad with and without NUM LOCK turned on or off; however, if those keys are assigned to use as shortcut keys, you cannot use the extended characters. Therefore, you can use only the dedicated keys as shortcut keys.

Keywords: kbprb KB282055

Technology: kbWinServ2003Data kbWinServ2003DataSearch kbWinServ2003Ent kbWinServ2003EntSearch kbWinServ2003Search kbWinServ2003St

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