Microsoft KB Archive/313878

= Excel stops responding when you type an invalid password to a linked workbook =

Article ID: 313878

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Excel 2007
 * Microsoft Office Excel 2003
 * Microsoft Excel 2002 Standard Edition

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This article was previously published under Q313878





SYMPTOMS
When you click a hyperlink to a password-protected workbook, but you type the wrong password, the workbook does not open and Microsoft Office Excel appears to stop responding. You cannot use the keyboard to move between cells, and you cannot type data directly in cells.



WORKAROUND
To prevent this problem from occurring if you type an incorrect password, click Cancel when you receive the following message:

Opening

Some files can contain viruses or otherwise be harmful to your computer. It is important to be certain that this file is from a trustworthy source.

Would you like to open this file?

To work around this problem after Excel stops responding, follow these steps:
 * 1) Move the mouse pointer over the File menu, and click once.

The hourglass pointer disappears.
 * 1) On the File menu, click Exit.
 * 2) If you want to save any open files, do so when prompted.
 * 3) Restart Microsoft Excel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: XL2002 hang hangs hanging hung lock up locks locking locked lockup freeze freezes freezing froze frozen stop stopping stopped won't respond waiting XL2003 XL2007

Keywords: kbbug kbnofix KB313878

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