Microsoft KB Archive/269047

= OL2000: Outlook Quits When You Access a VBA Generated Toolbar =

Article ID: 269047

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q269047



SYMPTOMS
When you reduce the size of your Outlook form window and then click the drop-down arrow to access buttons that do not fit on the command bar, Outlook may quit and you may receive the following error message:

OUTLOOK.EXE - Application Error The instruction at &quot;0x30a5a377&quot; referenced memory at &quot;0x00000030&quot;. The memory could not be &quot;read&quot;.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service release that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English-language version of this fix should have the following file attributes or later:

  File name        Version ---  Emsmdb32.dll     5.5.3136.0 Envelope.dll    9.0.0.4201 Msmapi32.dll    5.5.3134.0 Omi9.dll        5.5.3134.0 Omint.dll       5.5.3134.0 Outex.dll       8.30.3133.0 Outllib.dll     9.0.0.4221 Outllibr.dll    9.0.0.4221 Sendto9.dll     9.0.0.4201 You must apply the Microsoft Office 2000 Service Release 1 (SR-1) before you use this hotfix.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 2000 and Outlook 2000 SR1.

A supported hotfix for this problem is now available through Microsoft Product Support Services.

Additional query words: olmrp

Keywords: kbbug kbfix kbqfe kboffice2000presr2fix kbhotfixserver KB269047

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