Microsoft KB Archive/823721

= &quot;Internal Error 2349&quot; error message when you try to reinstall FrontPage 2000 =

Article ID: 823721

Article Last Modified on 1/6/2006

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.

Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.

For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:

129972Computer viruses: description, prevention, and recovery



SYMPTOMS
When you try to reinstall Microsoft FrontPage 2000, you receive the following error message:

Internal Error 2349



CAUSE
This problem occurs if you have Symantec Corporation's Norton AntiVirus software installed on your computer.



RESOLUTION
To resolve this problem, turn off Norton AntiVirus, and then restart the FrontPage 2000 installation. After FrontPage 2000 is installed, you can turn Norton AntiVirus back on.

For additional information about how to turn off Norton AntiVirus, click the following article number to view the article in the Microsoft Knowledge Base:

329820 How to use Office programs with the Norton AntiVirus Office plug-in



MORE INFORMATION
For information about how to contact Symantec, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbsetup kbprb kbuninstall KB823721

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