Microsoft KB Archive/920889

= You cannot select the first recipient in the nickname list in Outlook 2003 on a Windows XP Service Pack 2-based computer =

Article ID: 920889

Article Last Modified on 4/19/2007

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APPLIES TO

 Microsoft Windows XP Service Pack 2, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition 

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SYMPTOMS
On a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you try to add recipients to the Cc box or to the Bcc box in Microsoft Office Outlook 2003. When you use Hangul (Korean) Unicode-encoded characters to type a nickname, you can select the first recipient in the nickname list by pressing ENTER or the TAB key. However, if you use Microsoft Korean Input Method Editor (IME) 2002, you cannot select the first recipient in the nickname list by pressing ENTER or the TAB key.



RESOLUTION
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have Windows XP SP2 installed on the computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbfix kbhotfixserver kbqfe kbpubtypekc KB920889

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