Microsoft KB Archive/820602

= Exchange Migration Wizard Stops Responding When You Migrate Lotus Notes =

Article ID: 820602

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you use the Exchange Migration Wizard to migrate Lotus Notes mailboxes, the wizard may stop and generate a DrWtsn32.log that contains the following information (assuming you have the symbols installed):

000ada68 00fa00b2 000aebb8 02795001 00000104 lscps!STRTrunc+0x13

000aee00 00fa0afe 0316eca2 0000ffa7 00000023 LSNTSHC!NTSHCMessage::parseCompositeData+0x39a

000aee18 013ee1c7 0316eca2 0000ffa7 00000023 LSNTSHC!DumpOneCDRecord+0x23

WARNING: Stack unwind information not available. Following frames may be wrong.

000aee48 00fa137a 00002948 ffffa534 0000ffa7 nNOTES!EnumCompositeBuffer+0xb7

000af0b8 00fa1a74 000a0000 000af2e4 00000000 LSNTSHC!NTSHCMessage::getComposite+0x714

000af308 00e652e5 00000000 000af424 61d82e7a LSNTSHC!NTSHCMessage::getBodyRTF+0xd8

000af460 61dd9440 000af4a4 000af49c 00000000 mlmignts!INEGetNextMessage+0x2c6

000af500 61d9705e 00c82a08 00000000 61e0a4d8 mlmig32!CNotesExtract::IGetUserMail+0x2d6

000af8ec 61d8d876 000af914 00008001 00468de0 mlmig32!CNotesMigProcess::Execute+0x600

000af908 77e11d0a 00010338 00000000 00000000 mlmig32!ProgressDlg+0x14a



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next P1 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Migration Wizard

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  12-May-2003  21:38  6.0.6465.0         40,960  Gw2mex.exe 12-May-2003 21:38  6.0.6465.0        110,592  Gwhc.dll 12-May-2003 21:40  6.0.6465.0        868,352  Lsadmin.exe 12-May-2003 21:34  6.0.6465.0        163,840  Lscms.dll 12-May-2003 21:34  6.0.6465.0         73,728  Lslde.dll 12-May-2003 21:34  6.0.6465.0         28,672  Lsldew.dll 12-May-2003 21:34  6.0.6465.0        139,264  Lsmexhc.dll 12-May-2003 21:34  6.0.6465.0        237,568  Lsmexif.dll 12-May-2003 21:37  6.0.6465.0         20,480  Lsmexin.exe 12-May-2003 21:37  6.0.6465.0         40,960  Lsmexnts.exe 12-May-2003 21:37  6.0.6465.0         20,480  Lsmexout.exe 12-May-2003 21:34  6.0.6465.0        118,784  Lsmmdodb.dll 12-May-2003 21:34  6.0.6465.0        200,704  Lsntshc.dll 12-May-2003 21:37  6.0.6465.0         49,152  Lsntsmex.exe 12-May-2003 21:37  6.0.6465.0         49,152  Lsxfm.dll 12-May-2003 21:38  6.0.6465.0         32,768  Mex2gw.exe Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbExchange2000preSP4septbarFix

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB820602

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