Microsoft KB Archive/124640

= Windows NT 3.5 Setup Err Msg: Setup has recognized the... =

Article ID: 124640

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q124640



SYMPTOMS
When you install Windows NT from a compact disc using WINNT.EXE (with or without the /B switch), the following message appears during the search for mass storage devices:

Setup has recognized the following mass storage devices in your computer:.

If you are running WINNT without any parameters, and you choose Continue, Setup continues and then asks for disk number four. Because disk number four does not exist, Setup cannot continue.

If you are running WINNT /B, and you choose Continue, Setup completes. When you try to install the Future Domain 800-series device driver the following error message appears:

Error: Unable to open the file D:\i386\fd8xx.sys.



CAUSE
This problem occurs when the J3 jumpers on your STB Powergraph video accelerator card is in the 16-bit BIOS position.



RESOLUTION
Set the J3 jumper to the 8-bit BIOS position. If you were running WINNT without any parameters to install Windows NT, you should now be able to reinstall it.

For more information, contact STB Systems Inc. at (800) 234-4334.



MORE INFORMATION
The J3 jumper is used to configure the card for 8-bit or 16-bit BIOS data transfers. The 16-bit BIOS setting is designed for real-mode (MS-DOS) software. The 8-bit BIOS setting is designed for non-real mode software.

The STB product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 8xx 4 #4 cd cdrom cd-rom unconf power graph adapter

Keywords: KB124640

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