Microsoft KB Archive/122582

= OFF: Setup Error Message: Bad Setup Version Field =

Article ID: 122582

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Access 2.0 Standard Edition
 * Microsoft Access 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Excel 5.0 Standard Edition
 * Microsoft Excel 5.0c
 * Microsoft Office 97 Standard Edition
 * Microsoft Office 95 Standard Edition
 * Microsoft Office 4.0 Standard Edition
 * Microsoft Office 4.2 Standard Edition
 * Microsoft Office 4.2c
 * Microsoft Office 4.3 Standard Edition
 * Microsoft Office 4.3c
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft PowerPoint 4.0 Standard Edition
 * Microsoft PowerPoint 4.0c
 * Microsoft Project 98 Standard Edition
 * Microsoft Project 4.0 Standard Edition
 * Microsoft Project 4.1 Standard Edition
 * Microsoft Publisher 3.0 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 6.0a
 * Microsoft Word 6.0c
 * Microsoft Works 3.0 Standard Edition

-



This article was previously published under Q122582



SYMPTOMS
When you run the Setup program for one of the programs listed at the beginning of this article, you receive the following error message:

Bad Setup Version field

followed by:

Processing Top Level information failed

-and-

Setup was not completed successfully



CAUSE
You receive these error messages when you run the Setup program if you have modified the program's setup table file, Setup.stf, using a text editor that replaces tabs in the Setup.stf file with spaces.

For example, if you use the MS-DOS Editor, Edit.com, to modify the Setup.stf, tabs in the Setup.stf file are replaced with spaces when you save the file. This modification causes the Setup to fail when the Setup program tries to read the Setup.stf file.



WORKAROUND
WARNING: This modification may not be supported by Microsoft. Microsoft support engineers will support some modifications to a BACKUP copy of the Setup.stf file. Note also that while support engineers may help customers modify specific lines of an STF, we will not rewrite the entire file in order to achieve a desired configuration. As a general rule, support is limited to options that can normally be changed by a user during a standard installation of the application.

In Microsoft Office for Windows 95, version 7.0 and Microsoft Office 97 for Windows programs, use Notepad to modify the Setup.stf file.

To avoid receiving this error message in versions prior to Office for Windows 95, version 7.0, use a spreadsheet program, such as Microsoft Excel, to modify the Setup.stf file. You should always make a backup of the Setup.stf file before making any changes.

If your Setup.stf file has been edited incorrectly, you must rename or delete the Setup.stf file, and run the program's Setup program again to create a new copy of the Setup.stf file.



MORE INFORMATION
You can create a script to run Setup automatically and control how Setup installs an program. The information that controls how the program is installed is contained in the program's Setup.stf file.

For more information about editing the Setup.stf file, run the Acreadme.hlp file located on the setup Disk 1, and choose the "Network Installations" topic, and then choose the "Creating Custom Installations for Workstation Users" topic.

For additional information, please see the following article in the Microsoft Knowledge Base:

178330 How to install Access 97 wizards locally [Standalone network setup]

Additional query words: 1.00 1.10 2.00 4.00c 4.20c 4.30c 5.00c 6.00a 6.00c 8.00 97 pub pub3 pub95 PPT95 PPT97 off97 xl97 Proj95.stf PRJ98.stf

Keywords: KB122582

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.