Microsoft KB Archive/258473

= XADM: How to Avoid Bouncing Mail Items During a Mailbox Move =

PSS ID Number: 258473

Article Last Modified on 4/21/2005

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The information in this article applies to:


 * Microsoft Exchange Server 4.0
 * Microsoft Exchange Server 5.0
 * Microsoft Exchange Server 5.5

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This article was previously published under Q258473



SYMPTOMS
When you move mailboxes with the Move Mailbox command in the Exchange Administrator program, incoming messages may bounce back to the sender during the move process.



WORKAROUND
To work around this problem, supply an alternate recipient for the mailbox during the move process. After you move the mailbox, you can forwarded the mail from the alternate recipient's mailbox to the destination mailbox.

To specify an alternate recipient, open the mailbox properties page, click Modify on the Delivery Options tab in the Alternate Recipients section, and then choose the mailbox to which you want the mail to be redirected. After the alternate recipient is no longer necessary, you can remove the alternate recipient on the Delivery Options tab if you change the alternate recipient to None.

Additional query words: moving bouncing ndr pop3 imap4

Keywords: kbprb KB258473

Technology: kbExchange400 kbExchange500 kbExchange550 kbExchangeSearch kbZNotKeyword2

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