Microsoft KB Archive/283135

= Content Deployment Service Shuts Down with Crssrv.exe Exception: (0xe06d7363) =

Article ID: 283135

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q283135



SYMPTOMS
When you replicate files with a very long path and file name, Site Server Content Deployment throws exception e06d7363, and then shuts down. When you try to replicate a file that has a path and file name that exceeds MAX_PATH, the Crssrv.exe service on the destination computer stops, and Dr. Watson displays the following error message:

An application error has occurred and an application error log is being generated.

Crssrv.exe Exception: (0xe06d7363). Address: 0x77f1d479&quot; is generated.



CAUSE
Content Deployment does not handle a file gracefully when the file path length exceeds MAX_PATH. Windows NT Server allowed the creation of the file with a path that exceeded MAX_PATH.



WORKAROUND
Use a shorter path name for the source file.

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Use Windows 2000 as the Content Deployment source server.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time                 Size    File name     Platform -  01/08/2001 09:48a 7.0.1315.0   458,880 Crsdll.dll    x86



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0.



MORE INFORMATION
With this hotfix installed, the Content Deployment server handles the long file names gracefully. The file is skipped, and the service logs the file as if it were a locked or inaccessible file. An event is logged in the application event log with the following information:

&quot;File is corrupt or unreadable&quot;, pathname

For more information regarding the cause of the creation of files with long path names, refer to the following article.

Path Too Long Error Message When Exceeding MAX_PATH [winnt] ID: Q177665

Keywords: kbbug kbfix kbqfe kbhotfixserver KB283135

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