Microsoft KB Archive/900296

= Automated System Recovery does not restore the Windows Time service as expected after you back up a Windows Server 2003-based computer =

Article ID: 900296

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
Consider the following scenario. On a Microsoft Windows Server 2003-based computer, you changed the startup type of the Windows Time service and then used Automated System Recovery to back up the system. After you used Automated System Recovery to recover the system, the Windows Time service was not restored as expected.



CAUSE
This problem occurs because the backup utility ignores the Windows Time service if the startup type of the Windows Time service is Manual or Disabled.

Note By default, the startup type for the Windows Time service is Automatic.



WORKAROUND
To work around this problem, do not modify the startup type of the Windows Time service before you use Automated System Recovery to back up the computer.



MORE INFORMATION
After you use Automated System Recovery to restore the system, you receive a warning message that states that the Windows Time service cannot start. To resolve this problem, follow these steps:
 * 1) Click Start, click Run, type cmd, and then click OK.
 * 2) Type w32tm /unregister, and then press ENTER.
 * 3) Type w32tm /register, and then press ENTER.

These steps will clean up incorrect Window Time service registry keys.

Keywords: kbbackup kberrmsg kbtshoot kbprb KB900296

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