Microsoft KB Archive/290021

= OL2002: Outlook Resolves E-mail Address to the Alias If You Start Outlook Offline =

Article ID: 290021

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q290021



SYMPTOMS
When you start Outlook offline, create a new contact, and then type an alias in the e-mail address field, Outlook attempts to resolve the alias instead of the Exchange e-mail address.



CAUSE
This behavior can occur if you leave the default No Details setting when you download the offline address book.



WORKAROUND
To work around this behavior, use the Full Details setting when you download the offline address book.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB290021

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