Microsoft KB Archive/873392

= If you delete or add folders in a network-shared folder, Windows Explorer does not show the change in Windows XP =

Article ID: 873392

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you use Windows Explorer to delete or to add a folder in a shared network folder in Microsoft Windows XP, Windows Explorer is not updated automatically to show the changes. You must press F5 to update Windows Explorer.



CAUSE
This problem may occur if the shared network folder is mapped to a folder inside a shared folder. For example, this problem occurs if the network folder is mapped to the \\ \ \ folder instead of the \\ \  folder.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  21-Sep-2004  20:12  6.0.2900.2520   8,385,024  Shell32.dll



To work around this problem, press F5 to force a manual update of Windows Explorer after you add or delete a folder in a shared network folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: UNC path, ChangeNotify, NotifyChange, Notify Change, Shell, change notification, refresh, %HOMEDRIVE%, %HOMEPATH%, folder redirection, redirected folder, UpdateMode, NoSimpleNetIDList

Keywords: kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug KB873392

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