Microsoft KB Archive/263072

= XCON: Error Message Installing the Internet Mail Service on a Windows 2000 Terminal Services Computer =

Article ID: 263072

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 3, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q263072





SYMPTOMS
When you install the Internet Mail Service for Exchange Server 5.5 Service Pack 3 on a Windows 2000 Terminal Services computer, you may receive the following error message when the Internet Mail Wizard begins to install services and modify the registry:

Self registration of the DLL C:\Documents and Settings\Administrator\WINDOWS\system32\cdonts.dll failed : 0d.

When you click OK, you receive the following error message:

Processing file 'C:\EXCHSRVR\bin\cdo.ins,' at or near line 7

The specified module could not be found.

Microsoft Windows NT

ID no: 0xc002007e

When you click OK, you may receive the following error message:

Processing file 'C:\EXCHSRVR\bin\smtp.uns', at or near line 27

The system cannot find the file specified.

Microsoft Windows NT

ID no: 0xc0020002



CAUSE
This issue can occur because the Internet Mail Service cannot register the necessary dynamic-link libraries (DLLs) when the server is running Terminal Services in execute mode.



RESOLUTION
To resolve this issue:  At a command prompt, type change user /install to change Terminal Services to installation mode. The following message is displayed:

User session is ready to install applications.

 Start the Internet Mail Wizard and make sure that the Internet Mail Service is installed successfully. At a command prompt, type change user /execute to change Terminal Services to execute mode. The following message is displayed:

User session is ready to execute applications.





MORE INFORMATION
For additional information about how to install applications on a Windows 2000 Terminal Server computer that is running in application server mode, click the article number below to view the article in the Microsoft Knowledge Base:

248340 Installing and Using Programs in Windows 2000 Terminal Services

Keywords: kbprb KB263072

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