Microsoft KB Archive/821542

= XADM: Mad.exe Does not Return Available Memory to the System. =

Article ID: 821542

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
Your Exchange 2000 computer may begin to use more memory than you expect.



This problem occurs because the Mad.exe process experiences an issue that causes it to not return available memory to the system as expected.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange 2000 Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: System attendant

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  24-Apr-2003  00:25  6.0.6458.0         69,632  Ccmproxy.dll 24-Apr-2003 00:25  6.0.6458.0      2,109,440  Cdoexm.dll 24-Apr-2003 00:24  6.0.6458.0      8,466,432  Exadmin.dll 24-Apr-2003 00:25  6.0.6458.0      1,867,776  Exmgmt.exe 24-Apr-2003 00:25  6.0.6458.0         73,728  Inproxy.dll 24-Apr-2003 00:25  6.0.6458.0      2,969,600  Mad.exe 24-Apr-2003 00:24  6.0.6458.0      4,648,960  Maildsmx.dll 24-Apr-2003 00:25  6.0.6458.0         77,824  Pcproxy.dll 24-Apr-2003 00:25  6.0.6458.0         94,208  X400prox.dll Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbExchange2000preSP4septbarFix

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB821542

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