Microsoft KB Archive/314352

= Button assignments are lost or changed in Windows XP =

Article ID: 314352

Article Last Modified on 6/29/2007

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APPLIES TO


 * Microsoft IntelliPoint 4.11
 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft Wireless IntelliMouse Explorer 2.0
 * Microsoft Intellimouse Trackball Explorer
 * Microsoft Intellimouse Trackball Optical
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft Windows XP Professional

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This article was previously published under Q314352



SYMPTOMS
You switch between user names on a Microsoft Windows XP-based computer. When you do this, the custom button assignments that were made by a given user may be lost or changed. This problem may occur when you use any one of the pointing devices that are listed in the &quot;Applies To&quot; section.

Additionally, when you have a screen saver that uses a password, you may lose your custom mouse settings after the screen saver comes on and you sign into Windows. The mouse settings will not work again until after you restart the computer.



CAUSE
This problem may occur when you use the Fast User Switching feature in Windows XP to switch between user names.



RESOLUTION
To resolve this problem, obtain and install the most current version of IntelliPoint. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=EA22BD62-4873-406A-BBBE-C587D35A53BF&displaylang=en



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Fast User Switching in Windows XP allows for quick switching between users on a computer. If each user has created custom button assignments, these button assignments are lost during the switch from one user to the next. When you switch back to the original user, the custom button assignments for the original user are changed.

Additional query words: setting settings Intellipoint IntelliPoint

Keywords: kbprb KB314352

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