Microsoft KB Archive/826823

= &quot;The Operation Did Not Complete&quot; Error Message When You Try to Convert a Hard Disk to a Dynamic Disk =

Article ID: 826823

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you try to use Disk Manager to manually create a dynamic disk, you receive the following error message:

The operation did not complete. Check the system event log for more information on this error.

If you then view the system event log, you do not find any error message entries.



CAUSE
This problem occurs if all the following conditions are true:
 * You use a hard disk that is larger than 1.1 terabytes.
 * When the operating system was installed, the hard disk was not formatted or partitioned, and it was not assigned a drive letter.
 * You cancel the Initialize & Convert Disk Wizard immediately when it starts up, and then you try to use Disk Manager to manually create a dynamic disk.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version      Size       File name     Platform --

14-Aug-2003 15:47  5.2.3790.77  256,000    Dmboot.sys    X86 14-Aug-2003 18:06  5.2.3790.77  340,480    Dmconfig.dll  X86

14-Aug-2003 15:47  5.2.3790.77  698,368    Dmboot.sys    IA64 14-Aug-2003 18:07  5.2.3790.77  946,176    Dmconfig.dll  IA64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB826823

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