Microsoft KB Archive/176324

= RAS Service Disabled during H/PC Explorer Connectivity =

Article ID: 176324

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Windows CE 1.0
 * Microsoft H/PC Explorer

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This article was previously published under Q176324



SYMPTOMS
When you attempt to connect your Microsoft Windows CE computer to a Microsoft Windows NT Remote Access Service (RAS) Server, you may receive the following error message from Microsoft H/PC Explorer:

Cannot start communications services. The Remote Access Service (RAS) is failing to start for an unknown reason. Close all applications, disconnect the H/PC serial cable and restart the desktop PC. If this error continues to occur, consult the Communications Troubleshooter topic in the Troubleshooting section of H/PC Explorer help.



CAUSE
The user with which you are attempting to connect does not have administrative rights on the local computer running Windows NT.



WORKAROUND
To correct the setup so you will no longer receive the above error message, perform one of the following:


 * Give user(s) administrative privileges for their computers running Windows NT. -or-


 * Add domain user(s) to the Power Users group on the local workstations running Microsoft H/PC Explorer.

For additional information on RAS permission issues, please see the following article in the Microsoft Knowledge Base:

153716 Permissions Required to Perform RAS Administration

Additional query words: windowsce

Keywords: kberrmsg kbinterop kbnetwork KB176324

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