Microsoft KB Archive/827136

= Office XP Post-Service Pack 2 Hotfix Package: September 4, 2003 =

Article ID: 827136

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Office XP Standard Edition

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ARTICLE CONTENTS

 * SUMMARY
 * MORE INFORMATION
 * Hotfix Information
 * Prerequisites
 * Restart Information
 * Hotfix Replacement Information
 * Registry Information
 * Hotfix File Information
 * REFERENCES



SUMMARY
This article describes the Microsoft Office XP issue that is fixed in the Microsoft Office XP Post-Service Pack 2 Hotfix package that is dated September 4, 2003.

Issues That Are Fixed in the Hotfix Package
The following issue is fixed in this hotfix package, but it was not previously documented in a Microsoft Knowledge Base article.
 * When you shutdown the Japanese version of Microsoft Windows 2000, you are prompted to wait 30 seconds while a process ends. This behavior occurs multiple times before the computer finally shuts down.

This behavior occurs because the Input Method Editor system that is included with Japanese language edition of Office XP is still running in the background during shutdown.

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Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
 This hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0



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Restart Information
You must restart your computer after you apply this hotfix.

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Hotfix Replacement Information
This hotfix is not replaced by any later hotfix.

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Registry Information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix File Information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size       File name 2003-Sep-04 11:35  3,436,724  Msctf.msp After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table:   Date         Time   Version      Size        File name --  2003-Aug-07  20:02  5.1.2409.36  28,6208     Msctf.dll Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.

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