Microsoft KB Archive/320947

= PUB2002: Cannot Save over Existing File on Removable Drive =

Article ID: 320947

Article Last Modified on 9/27/2005

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APPLIES TO


 * Microsoft Publisher 2002 Standard Edition

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This article was previously published under Q320947



SYMPTOMS
When you save a file to a removable drive such as a universal serial bus (USB) or SCSI Zip drive or a USB or SCSI Magneto Optical (MO) drive, you may receive the following error message:

There is no disk in the floppy drive or the drive door is not closed.

Please make sure that the floppy drive is ready, then try again



CAUSE
This problem occurs because you do not have administrative rights on the system where the removable drive is located. The way that Publisher tries to change the active drive letter requires you to have administrative rights.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:   Date           Time  Version         Size       File name --  26-Apr-2002   19:51                    649,216  Mspub.msp 29-Apr-2002  10:58                  1,585,152  Mspub_Admin.msp 29-Apr-2002  10:55                      2,821  Readme.txt After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time  Version         Size       File name --  24-Apr-2002   12:44  10.0.4016.0     3,438,920  Mspub.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: error unable cannot broken zip iomega fujitsu removable media drivers drive letter changed problem

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexpsp2fix kbhotfixserver KB320947

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