Microsoft KB Archive/292506

= Client-Side Caching May Not Resolve Version Conflicts If the Share Is a Root Folder =

Article ID: 292506

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q292506



SYMPTOMS
If you set up client-side caching with a shared root drive and make changes to synchronized files in both the server and the workstation versions of the files while you are disconnected from the network, any files that have been modified on both the server and the client will be overwritten by the server version without prompting when the workstation reconnects to the network and synchronizes with the share. This affects files with either the hidden or system attributes set. The expected behavior would be to receive a dialog box in which you can resolve the conflict and decide which version of the file to keep.



CAUSE
This behavior was designed to prevent the synchronization of hidden and system folders (such as Recycle Bin and System Volume Information) that are typically located in the root folder.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date         Time    Version        Size     File name --  5/8/2001   06:28p   5.0.2195.3587   232,720   Cscui.dll



WORKAROUND
To work around this problem, do not use a root drive to synchronize offline files and folders.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbShell

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbwin2000presp3fix kbwin2000sp3fix KB292506

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