Microsoft KB Archive/251879

= XFOR: Add/Remove Programs Does Not Remove the Chat Service Completely =

Article ID: 251879

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q251879



SYMPTOMS
If you use the Add/Remove Programs tool or the Exchange 2000 CD-ROM to remove the Chat service for Exchange 2000, the service is not completely removed. The Chatcfg.dll file and the Chatsnap.dll file remain in the Exchsrvr\Bin directory.



WORKAROUND
To work around this issue, you must manually remove the files from the Exchsrvr\Bin directory. You can either delete or rename the files.



STATUS
This behavior is by design.

Keywords: kbbug kbnofix KB251879

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