Microsoft KB Archive/200394

= OFF2000: Buttons on OSB Launch Quick View =

Article ID: 200394

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Office 2000 Developer Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Standard Edition

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This article was previously published under Q200394



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you click a button on the Microsoft Office Shortcut Bar (OSB), the program may not start; Quick View may start instead.



CAUSE
This problem will occur if the computer's registry contains the following key:

HKEY_CLASSES_ROOT\*\QuickView



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, you must remove the HKEY_CLASSES_ROOT\*\QuickView registry key. However, you should first save a copy of the registry key. To do this, use the following steps:

 Click Start, and click Run. Type regedit, and click OK. Select the following registry key:

HKEY_CLASSES_ROOT\*\QuickView

 On the Registry menu, click Export Registry File. Type a new file name and click Save. On the Edit menu, click Delete.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000

Keywords: kbprb KB200394

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