Microsoft KB Archive/114243

= System Hang During Setup on IBM PS/ValuePoint P60/D Machine =

Article ID: 114243

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q114243



SYMPTOMS
When installing Windows NT on an IBM PS/ValuePoint P60/D Pentium machine, the computer may hang with a STOP message.



CAUSE
This problem occurs just prior to the GUI-portion of the Windows NT 3.1 Setup procedure, and may be due to a conflict with the Maxtor MXT-540 AT drive firmware.



WORKAROUND
To correct this problem, obtain a firmware upgrade from IBM's BBS at (919) 517-0001. The files to download are P60NT.DSK (from Directory area 36) and LDF.COM (from Directory area 10). After downloading the two files to your hard-drive do the following from the MS-DOS command prompt:

 Run LDF.COM (extracts two files: LOADDSKF.EXE and PRODAID.TXT) Insert a blank formatted floppy disk into Drive A and type:

LOADDSKF P60NT.DSK A:

This uncompresses files from P60NT.DSK to the disk. Use the floppy disk you just created to boot the IBM PS/ValuePoint P60/D Pentium machine. After the system boots, a report on its progress is displayed. Do not power down the system until instructed to do so by the appearance of a power cycle message. When you receive the power cycle message, turn the system off. Proceed with the Windows NT version 3.1 installation.</li></ol>

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MORE INFORMATION
The IBM firmware utility upgrades a Maxtor MXT-540 AT drive to firmware level 6.0 for the IBM PS/ValuePoint P60/D Pentium machine. The utility works on only the first upgradable MXT-540 AT drive it finds, so if you have more than one MXT-540 AT drive, apply the upgrade to each drive, and power-cycle the system after each run. For more information on the upgrade utility, contact IBM Hardware Technical Support at (800) 772-2227.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt ide blue trap

Keywords: kbsetup KB114243

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