Microsoft KB Archive/906921

= Xbox 360: How to migrate an Xbox Live account from an original Xbox console to an Xbox 360 console =

Article ID: 906921

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox 360 Hard Drive (20 GB)
 * Microsoft Xbox 360 Memory Unit (64MB)
 * Microsoft Xbox

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SUMMARY
This article describes Xbox Live account migration and provides the steps to migrate your original Xbox Live account to an Xbox 360 console.



MORE INFORMATION
Migration of an account is the act of moving an account from an Xbox console to an Xbox 360 console. You cannot just move the memory device from the Xbox console to the Xbox 360 console to migrate your account.

We recommend that you use the Migration Wizard. To do this, visit one of the following Web sites, and then follow the steps to migrate your account:  All Xbox Live countries:

http://www.xbox.com/support/migrationwizard.htm

 Australia:

http://www.xbox.com/en-AU/support/xbox360/live/migration/migrationwizard.htm

 New Zealand:

http://www.xbox.com/en-NZ/support/xbox360/live/migration/migrationwizard.htm



To upgrade your account by adding functionality that only exists on Xbox 360, follow these steps to migrate an account to an Xbox 360 console.

Note To use this procedure, the Internet connection must be correctly configured on the Xbox 360 console.
 * 1) If you are signed in to a profile, you must sign out before you can continue. In the Xbox Live section in the Xbox Dashboard of the Xbox 360 console, press the X button, and then select Yes, Sign out.
 * 2) In the Xbox Live section in the Xbox Dashboard of the Xbox 360 console, Select Recover Gamertag from Xbox Live, and then press the A button.
 * 3) Follow the directions that appear on the screen to complete account migration.
 * 4) * If your Xbox Live account has a linked Microsoft Windows Live ID account, you only have to type your Windows Live ID user name and password to continue migration.
 * 5) * Trial accounts cannot be migrated to Xbox 360.
 * 6) * Accounts that have outstanding billing issues cannot be migrated to Xbox 360.

Keywords: kbxboxext kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxboxlivefeatures kbpubtypekc kbinfo KB906921

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