Microsoft KB Archive/883372

= You receive an &quot;SSO Server failed. The RPC server is unavailable&quot; error message when you try to edit the receive location or the send port in BizTalk Server 2004 =

Article ID: 883372

Article Last Modified on 9/13/2004

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APPLIES TO


 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Standard Edition

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SYMPTOMS
In Microsoft BizTalk Server 2004, when you try to edit the receive location or the send port, you may receive an error message that is similar to the following:

Could not retrieve transport type data for Receive Location ' ReceiveLocation' from config store. Primary SSO Server ' ' failed. The RPC server is unavailable.



CAUSE
This behavior may occur if the following two conditions are true:
 * You have previously configured your BizTalk Server to use domain accounts by using the Configuration Framework.
 * Your BizTalk Server-based server is not currently connected to the domain.

Under these conditions, the Single Sign-On (SSO) Service may not start.



WORKAROUND
To work around this behavior, create a hosts file entry that maps the NetBIOS name of the computer to 127.0.0.1. Typically, the hosts file is located in the C:\Windows\System32\Drivers\Etc\Hosts folder. For example, the following entry in the hosts file maps the NetBIOS name &quot; &quot; to 127.0.0.1:

127.0.0.1

You can use Notepad to open and to edit the hosts file.

Keywords: kbtshoot kbprb kbbtssso KB883372

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