Microsoft KB Archive/195164

= Computer Stops Responding After You Press CTRL+ALT+DELETE =

Article ID: 195164

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q195164



SYMPTOMS
When you press CTRL+ALT+DELETE to open the Close Program dialog box in Windows, your computer may stop responding (hang).



CAUSE
This issue can occur if the Reboot.vxd file is located in the Vmm32 folder and is damaged or is the wrong version.



RESOLUTION
To resolve this issue, rename the Reboot.vxd file in the Vmm32 folder and then restart your computer. For information about how to rename a file, click Start, click Help, click the Index tab, type "renaming" (without quotation marks), and then double-click the "Renaming files" topic.



MORE INFORMATION
The Reboot.vxd file is normally integrated into the Vmm32.vxd file, and should not appear in other locations.

Additional query words: 98 vmm32

Keywords: kbenv kbprb kbui KB195164

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