Microsoft KB Archive/275253

= MOD2000: Unable to Install Microsoft Office 2000 Service Release 1 (SR-1/SR-1a) Update onto a Computer That Has a Run-Time Application =

Article ID: 275253

Article Last Modified on 8/9/2004

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APPLIES TO


 * Microsoft Office 2000 Developer Edition

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This article was previously published under Q275253



Moderate: Requires basic macro, coding, and interoperability skills.



SYMPTOMS
When you try to install the Microsoft Office 2000 Service Release 1 (SR-1/SR-1a) update from http://office.microsoft.com onto a computer that has a Microsoft Access 2000 run-time application (instead of Microsoft Office or Access 2000), you receive the following SR-1 update message:

The Update program did not locate the expected version of Microsoft Office 2000 on this machine.



CAUSE
You receive this message when the Access 2000 run-time application includes the Alternative Version of the Access Run-Time, otherwise known as Microsoft Access Run-Time Minimal.

NOTE: You do not need to apply Microsoft Office 2000 Service Release 1 if you are not experiencing any of the few Access Run-Time issues that are addressed by it.

For information on what Access Run-Time issues are addressed by Microsoft Office 2000 Service Release, please see the following article in the Microsoft Knowledge Base:

257328 MOD2000: Office 2000 SR-1/SR-1a Updates Access 2000 Run-Time



RESOLUTION
There are two steps to resolve this issue:
 * 1) This step must be taken on the developer's computer. The developer must install SR-1 from the MOD 2000 SR-1 fulfillment CD on the development computer. The developer must then repackage and redeploy the run-time application using the Alternative Version of the Access Run-Time, which is included with the MOD 2000 SR-1 fulfillment CD.
 * 2) This step must be taken on the client's computer. The client must back up the mdb file that is used by the run-time application, uninstall the old run-time application, re-install the new run-time application created in step 1, and restore the mdb file from the backup.



Steps to Reproduce the Behavior

 * 1) On a clean computer (a computer that has a newly installed version of Windows, and no other applications), install Office or Access 2000, install Office 2000 Developer, and install Access 2000 Run-Time Minimum (that is, the Alternative Version of the Access Run-Time).
 * 2) Create a run-time application that uses the Alternative Version of the Access Run-Time.
 * 3) Install this run-time application onto a clean target computer (a computer that does not have any other application from Office 2000).
 * 4) Try to install the Office 2000 SR-1/SR-1a update from http://office.microsoft.com onto the target computer. Note that you receive the message that is mentioned in the &quot;Symptoms&quot; section of this article.

