Microsoft KB Archive/942955

= FIX: No performance objects and no counters are listed in System Monitor when you enable the ODBC performance monitor counters on a computer that is running a x64-based version of Windows Server 2003 =

Article ID: 942955

Article Last Modified on 10/29/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003 Service Pack 1
 * Microsoft Windows Server 2003 Service Pack 2

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SYMPTOMS
On a computer that is running a x64-based version of Windows Server 2003, you enable the Microsoft Open Database Connectivity (ODBC) performance monitor counters by using the ODBC Data Source Administrator tool. When you try to add counters in System Monitor (Perfmon.exe), no performance objects and no counters are listed in the Add Counters dialog box. Additionally, the following event is logged in the Application log: Event Type: Warning

Event Source: Perflib

Event Id : 1016

Description:

The data buffer created for the &quot;ODBC&quot; service in the &quot;C:\WINNT\system32\ODBC32.DLL&quot; library is not aligned on an 8-byte boundary. This may cause problems for applications that are trying to read the performance data buffer. Contact the manufacturer of this library or service to have this problem corrected or to get a newer version of this library.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, the computer must be running one of the following service packs:
 * Windows Server 2003 Service Pack 1 (SP1)
 * Windows Server 2003 Service Pack 2 (SP2)

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 Service Pack 2, x64-based versions


WORKAROUND
To work around this problem, disable the ODBC performance monitor counters if you want to monitor counters other than the ODBC performance monitor counters.

To disable the ODBC performance monitor counters, follow these steps:
 * 1) Click Start, click Run, type odbcad32.exe, and then click OK.
 * 2) In the ODBC Data Source Administrator tool, click the Connection Pooling tab.
 * 3) Under PerfMon, click Disable.
 * 4) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbwinserv2003postsp2fix kbfix kbpubtypekc kbqfe kbhotfixserver KB942955

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