Microsoft KB Archive/305088

= Schannel Error Message 36871 When Receiving an EHLO SMTP Command =

Article ID: 305088

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q305088



SYMPTOMS
The following error message may be logged in the Event log:

Event Type: Error

Event Source: Schannel

Event Category: None

Event ID: 36871

Date: 4/26/2001

Time: 11:17:34 AM

User: N/A

Computer: SERVER

Description: A fatal error occurred while creating an SSL server credential.

This message is logged twice (once when the SMTP service starts, and once when the first EHLO command is received).



CAUSE
This behavior is caused by the SMTP service processing an incoming EHLO command if no certificate is assigned to an SMTP site.



RESOLUTION
This is an erroneous Event log entry. You can safely ignore this message. To prevent this Event log entry, you must assign a certificate to the SMTP site.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: exchange 2000 SP1 Norton

Keywords: kberrmsg kbbug kbnofix KB305088

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