Microsoft KB Archive/307819

= Problems with automated installation of Host Integration Server clients =

Article ID: 307819

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q307819



SYMPTOMS
When using .INF files to perform automated installations of the Host Integration Server (HIS) 2000 client software, several registry settings may be set incorrectly. These problems occur only when performing automated installations of the HIS 2000 client software. If an HIS 2000 client is installed through the standard interactive installation method, these problems do not occur.

The following problems may be experienced when using an .INF file to install the HIS 2000 End-User Client:
 * AcceptBackupInfo key is created, but contains no actual value.
 * AcceptSponsorListUpdate key is created, but contains no actual value.
 * AutoTerminate key is created, but contains no actual value.
 * ShowIcon key is created, but contains no actual value.
 * TerminationTimeout key is created, but always contains a value of zero.
 * RandomSponsor key is created, but always contains a value of zero.
 * SnaDomain key is created and populated with the local computer name if left blank in the .INF file.

The following problems may be experienced when using an .INF file to install the HIS 2000 Administrator Client:
 * AcceptBackupInfo key is not created.
 * AcceptSponsorListUpdate key is not created.
 * RandomSponsor key is not created.
 * ShowIcon key is not created.
 * TerminationTimeout key is not created.
 * RunAsService key is created but is always set to zero.
 * AutoTerminate key is created, but contains no actual value.



CAUSE
The Microsoft Installer files (.MSI) for the HIS 2000 End-User Client and Administrator Client installations do not properly handle all of the entries in the .INF file.



Host Integration Server 2000 End User Client
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack

Host Integration Server 2000 Administrator Client
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Host Integration Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size    File name --  23-Apr-2004  21:43                 30,046,208  Hiadmin.msi

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.



Host Integration Server 2000 End User Client
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.

Host Integration Server 2000 Administrator Client
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The valid entries for the .INF files are documented in the HIS 2000 Online Books under the topic &quot;Installation and Configuration\Automating Setup.&quot;

The updated HiAdmin.msi package for the Host Integration Server 2000 Administrator client also includes the update descibed in the following Microsoft Knowledge Base article:

816879 RunMin.exe does not succeed when removing Host Integration Server 2000 Administrator Client

Keywords: kbqfe kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix KB307819

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