Microsoft KB Archive/245101

= SMS: Logon Server Manager Is Case Sensitive When Comparing Domain Names =

Article ID: 245101

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q245101



SYMPTOMS
Logon Server Manager uses a case-sensitive string comparison to detect if a domain is still active. It first builds a list of domain configuration files by using the domain names from the Ntlogon.pcf file, and then later checks this list against a list in the registry to detect any missing domains.

If the domain name in the .pcf file is not the same case as the domain name stored in the registry, the check is unsuccessful and the service marks the domain as DEINSTALL_PENDING. This can cause sites managing that domain to repeatedly add and remove the logon files and folders from the logon points.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..



MORE INFORMATION
To install the update, use the appropriate method.

Method 1: Using the Update Installer
NOTE: This method is only for I386-based computers.
 * 1) Copy the update folder structure to a share on your network. Q245101.exe is a Microsoft Windows Installer file that updates specific files on your site server.
 * 2) Log on to your site server using an account with administrative privileges.
 * 3) On the site server, close the Systems Management Server Administrator console.
 * 4) Run Q245101.exe and follow the directions in the wizard. You can run the file in Quiet mode using the /s switch.

Method 2: Manual Installation

 * 1) Close the Systems Management Server Administrator console and stop the Systems Management Server Site Component Manager and Systems Management Server Executive services.
 * 2) Replace the Nt_logon.dll file in the  \Bin\  folder with the version obtained from the update.
 * 3) Replace the Ntlg_rem.exe file in the  \Bin\  folder with the version obtained from the update.
 * 4) Restart the Systems Management Server Site Component Manager and Systems Management Server Executive services.

Additional query words: prodsms deinstall fail fails lsm

Keywords: kbqfe kbhotfixserver kbbug kbfix kbsms200fix kbsms200sp2fix KB245101

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