Microsoft KB Archive/829781

= BUG: E-mail notifications display the name of the user who deleted a document in a Document Library as &quot;unknown&quot; =

PSS ID Number: 829781

Article Last Modified on 9/13/2004

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The information in this article applies to:


 * Microsoft Windows SharePoint Services

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SYMPTOMS
When you configure Microsoft Windows SharePoint Services to send you an e-mail notification to notify you when a document in a document library is deleted, the e-mail notification that you receive lists the user who deleted the document as &quot;unknown&quot;. For example, the e-mail notification that you receive contains a line that is similar to the following, where  is the name of the document:

was deleted by unknown at.



CAUSE
This problem occurs because when you configure the Alerts feature in Windows SharePoint Services to generate e-mail notifications to notify you when documents are deleted from document libraries, the name of the user who deleted the document is not displayed in the e-mail notification. The name of the user appears as &quot;unknown&quot; in the e-mail notification that you receive.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how to manage alerts in Windows SharePoint Services, see the &quot;Managing Alerts&quot; topic in the &quot;Administration&quot; section of the Microsoft Windows SharePoint Services 2.0 Administrator's Guide. To obtain the Microsoft Windows SharePoint Services 2.0 Administrator's Guide, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=a637eff6-8224-4b19-a6a4-3e33fa13d230&amp;displaylang=en

For more information about Windows SharePoint Services, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/technologies/sharepoint/default.mspx

Additional query words: wss

Keywords: kbsendmail kbemail kbConfig kbtshoot kbpending kbBug KB829781

Technology: kbSharePtWinSvc

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