Microsoft KB Archive/179865

= OL98: (CW) Reasons Outlook May Access the Floppy Drive =

Article ID: 179865

Article Last Modified on 6/13/2001

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q179865



NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.



SYMPTOMS
This article describes some of the reasons Microsoft Outlook may appear to unnecessarily access the floppy disk drive.



MORE INFORMATION
There are several reasons Outlook may try to access the floppy disk drive:
 * To access a personal folder
 * To save archive information
 * To access a reminders sound file
 * WordMail may be searching for a template
 * Journaling Office documents saved to diskette

Outlook May Need to Access a Personal Folder on the Drive
To check the location of your personal folders, follow these steps:
 * 1) On the Tools Menu, click Services.
 * 2) Click to select Personal Folders, and then click Properties.
 * 3) Verify the path to the personal folder.
 * 4) Repeat steps 1-3 for each personal folder.

Personal folders can have different names. For example, "my archive" or even a blank name that uses a space character are valid file names. To be certain you are checking the path of every personal folder in your messaging profile, look at the Properties for each personal folder listed on the Services Tab.

Outlook May Attempt to Archive Information to the Drive
To check the location of the archive folder, follow these steps:
 * 1) On the Tools Menu, click Options.
 * 2) Click the Other tab and then click AutoArchive.
 * 3) Check the path to the Default Archive File.

Reminders May Need to Access a Sound File on the Drive
To check the location of the sound file, follow these steps:


 * 1) On the Tools Menu, click Options.
 * 2) Click the Other tab and then click Advanced Options and click Reminder Options.
 * 3) Check the path for Play Reminder Sound.

WordMail May Need a Template
To check the location of the template, follow these steps:
 * 1) On the Tools Menu, click Options.
 * 2) Click the Mail Format tab.
 * 3) In the Message Format section, if Microsoft Word appears in the "Send in this message format" list, then in the WordMail Templates section click Template Picker to see the location of the template. If you are using a template that is not one of the defaults, the full path of the file is displayed in the "Use this Template by default" list.

Office Files May Have Been Opened From a Diskette
You may have opened files from other Office applications such as Word or Excel while Journaling is on for those program activities. To stop Outlook from accessing the floppy disk drive, follow these steps:
 * 1) Click the Tools menu and then click Options.
 * 2) On the Preferences tab, click Journal Options.
 * 3) In Journaling Otions, click to remove the check mark next to the Office applications in the Also Record Files From list.
 * 4) Click OK and OK again to save the changes.

When you restart Outlook after deactivating Journaling for Office documents, you can then reactivate the feature.

NOTE: Due to the advanced file handling techniques employed with the Office family of applications, it is not recommended that you routinely open and save Office documents using diskettes.

Additional query words: 98

Keywords: kbprb KB179865

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