Microsoft KB Archive/256865

= XFOR: Entire GroupWise Distribution List Listed in the To Box When Sent to Exchange Server User =

Article ID: 256865

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q256865



SYMPTOMS
If an Exchange Server recipient is a member of a Novell GroupWise distribution list, the entire membership of the distribution list is displayed in the To box when the Exchange Server user receives the e-mail.



CAUSE
This issue can occur because of the application programming interface (API) gateway.

E-mail that is destined for a foreign domain starts out in the client message database, and then the message transfer agent (MTA) moves the e-mail to the following API directory:

\Wpgate\Api\Wpcsout\Apixxx\O-7

The API gateway retrieves the file, converts it, and then separates the header from the message. The API gateway then puts the header in the Wpgate\Api\Api_out directory and the message and attachments in the \Wpgate\Api\Att_out directory.

When you open the .api file in the Api_out directory, the distribution list is expanded under the ALL-TO keyword section. The ALL-TO section is a list of all of the primary recipients of a message, but not courtesy copy (cc) or blind courtesy copy (bcc) recipients. After the API gateway performs this conversion, the GWRouter component of Exchange Server retrieves the e-mail, the e-mail is converted by the connector and delivered, and there is no further manipulation by the Microsoft Exchange Connector for Novell GroupWise.



WORKAROUND
To obtain workarounds for this issue, contact Novell Support.



MORE INFORMATION
When a GroupWise custom recipient is a member of an Exchange Server distribution list, this behavior does not occur. When the GroupWise user receives the e-mail, only the distribution list name is in the To box.

Additional query words: GroupWise, DL

Keywords: kbprb KB256865

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