Microsoft KB Archive/265716

= XADM: Installing Exchange Server 5.5 SP1 Does Not Update DLLs on Computer Running Seagate BackupExec version 7.0 =

Article ID: 265716

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1

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This article was previously published under Q265716



SYMPTOMS
When you install Service Pack 1 (SP1) for Microsoft Exchange Server, version 5.5, on a computer running Microsoft Windows NT 4.0 SP3 and Seagate's BackupExec version 7.0 with Exchange Add-In, you may receive a message that the following dynamic-link library (DLL) files cannot be updated:

%winnt%\system32\edbbcli.dll %winnt%\system32\emsmdb.dll

%winnt%\system32\escprint.dll

%winnt%\system32\libxds.dll

A Windows NT dialog box appears with the following options:
 * Abort
 * Retry
 * Ignore

Note: All Exchange services were stopped prior to the application of Exchange Server 5.5 SP1.



RESOLUTION
To resolve this issue:
 * 1) Stop all Seagate's BackupExec services.
 * 2) In the Windows dialog box, click Retry to install Exchange Server 5.5 SP1.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB265716

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