Microsoft KB Archive/216340

= XFOR: Cannot Install 5.5 SP2 Connectors after Installing GroupWise Connector =

Article ID: 216340

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q216340



SYMPTOMS
When administrators attempt to install the Exchange Server 5.5 Service Pack 2 (SP2) version of the Notes, SNADS, and OV/VM (PROFS) connectors after previously installing the Web 3 GroupWise connector, Setup may stop with the following error message:

Installation Warning

Setup has detected that you have a newer version of this connector already installed on your Exchange Server. If you wish to install this older version, you must uninstall the newer one.

Setup is exiting.



CAUSE
The Setup program will look for a version number in the registry of the latest connector. When the GroupWise connector is installed the first time, it will update the version number to 2521.0. However, the version number for the SP2 connectors is 2448.8, resulting in this conflict.



WORKAROUND
Uninstall the GroupWise Connector, then install any needed connectors before reinstalling the GroupWise Connector from Exchange Server 5.5 SP2.

Additional query words: notes, snads, profs, error, warning

Keywords: kbprb KB216340

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