Microsoft KB Archive/182204

= XADM: Offline Address Book Generated on Global Address List Fails =

Article ID: 182204

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q182204





SYMPTOMS
When you generate the Offline Address Book (OAB) from the Global Address List (GAL), it may fail with the following error message:

Event 5012, Source MSExchangeSA,

Description: Failed to generate offline Address Book for container: /o=

/ou= /cn=.

Result: An empty table was passed to the MAPI call.



CAUSE
The container specified in the error message is empty. The offline address book generation function makes a quick scan of each container listed in the Address Books list to verify container population. If it identifies an empty container, it will fail.

This behavior is by design.



WORKAROUND
Add a user to this container and the error will no longer be reported.

Keywords: kbbug KB182204

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