Microsoft KB Archive/262923

= Windows Millennium Edition Faq.txt File Contents =

Article ID: 262923

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows Millennium Edition

-



This article was previously published under Q262923



SUMMARY
This article contains a copy of the information contained in the Faq.txt file included with Windows Millennium Edition. The Faq.txt file provides answers to frequently asked questions to supplement the Microsoft Windows Millennium Edition documentation.

Setup copies the Faq.txt file to the Windows folder. It may be helpful to review this information before installing Windows Millennium Edition.



MORE INFORMATION
 Microsoft Windows Millennium Edition README for Frequently Asked Questions June 2000

(c)Copyright Microsoft Corporation, 2000

This document provides complementary or late-breaking information to supplement the Microsoft(R) Windows(R) Millennium Edition (Windows Me) documentation.

HOW TO USE THIS DOCUMENT

To view FAQ.txt on-screen in Notepad, maximize the Notepad window.

To print FAQ.txt, open it in Notepad or another word processor, and then on the File menu, click Print.

NOTE: Some of the information in this document applies only to the Windows Millennium Edition Upgrade. If Windows Me was preinstalled on your computer, the upgrade-specific information may not apply.

CONTENTS

DISK COMPRESSION

NETWORKING

DESKTOP

MODEMS

FAT32

MISCELLANEOUS

DISK COMPRESSION

=
===

Q: Will Windows Me work if I have compressed my hard drive using Stac Electronics Stacker software?

Windows Me is not compatible with Stacker 4.1 or earlier. Before you upgrade to Windows Me, you need to uninstall Stacker 4.1 or earlier.

NETWORKING

=
Q: How do I set up my Windows Me computer for a TCP/IP network?

First, ask your system administrator whether your network is using a DHCP server to allocate IP addresses automatically or whether you have been assigned a specific IP address. After you have this information, carry out the following steps:

1. Click Start, point to Settings, click Control Panel, and then open Network. If you don't see the Network icon, click View All Control Panel Options.

2. On the Configuration tab, click Add, and then click Protocol.

3. Click Add, click Microsoft, and then click TCP/IP. 4. After TCP/IP is installed, open Network in Control Panel.

5. On the Configuration tab, click TCP/IP, and then click Properties. Use the instructions obtained from your system administrator to configure the settings.

DESKTOP

=
Q: How do I get animated cursors?

Animated cursors require a Windows Me display driver with a setting of 256 or more colors. Some very old display adapters do not support animated cursors. These include the ATI Ultra (mach8), some older Chips & Technologies, and XGA.

Additionally, if Windows Me is not using 32-bit disk access, cursors are not animated. To determine whether you are using 32-bit disk access, carry out the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Open System, and then click the Performance tab. If you don't see the System icon, click View All Control Panel Options.

MODEMS

=
Q: Setup didn't detect my modem. How do I install it?

To install a modem in Windows Me, carry out the following steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Open Modems, and then click Add. If you don't see the Modems icon, click View All Control Panel Options.

The Install New Modem wizard starts, which guides you through the installation process.

NOTE: This procedure is for internal or external modems. PC card modems are installed automatically when they are inserted. (PC card modems require protected-mode PC card drivers.)

Q: My modem won't dial or connect. Why?

If your modem is not set up correctly, communications features may not function correctly. The following procedures help you verify the correct operation of your modem and Windows Me communications.

Because some communications programs designed for Windows 3.1 install incompatible driver files, which may then cause COM ports and modems to stop working, first verify that the correct Windows Me files are loaded.

To verify that the required communications files are present:

1. Verify the sizes and dates of the files Comm.drv and Serial.vxd in the System folder against the original versions from the Windows Me CD or floppy disks.

2. Confirm that the following lines are present in the System.ini file:

[boot] Comm.drv=Comm.drv [386enh] device=*vcd

3. To revert to the default communications drivers for Windows Me, select communications port entries in   Device Manager.

4. Run the Add New Hardware wizard in Control Panel to   detect and install the Windows Me drivers.

NOTE: Windows Me does not load the Serial.vxd driver in System.ini. Instead, it is loaded on demand through the registry. There is no file in Windows Me that corresponds to the *vcd entry in System.ini. It is an internal file built into Vmm32.vxd.

To verify the modem configuration:

1. Click Start, point to Settings, and then click Control Panel.

2. Open Modems. If you don't see the Modems icon, click View All Control Panel Options.

3. Verify that the manufacturer and model for your modem are correct. If not, run the Install New Modem wizard to detect the modem and confirm the current registry configuration.

If your current modem does not appear in the list of   installed modems, click Add, and then select the appropriate modem.

If the manufacturer and model are not correct and are not available from the list, select the Hayes-compatible option for Generic Modem driver (set to the maximum baud   rate supported by your modem), and then click OK.

4. Remove any other modem entries in the list to eliminate conflicts.

To verify that the modem is enabled:

1. Click Start, point to Settings, and then click Control Panel.

2. Open System, and then click the Device Manager tab. If you don't see the System icon, click View All Control Panel Options.

3. Select your modem from the list, and then click Properties.

4. In the Device Status area, make sure that the modem is   working properly.

To verify that the port is correct:

1. Click Start, point to Settings, and then click Control Panel.

2. Open Modems. If you don't see the Modems icon, click View All Control Panel Options.

3. Select your modem, and then click Properties.

4. On the General tab, verify that the listed port is   correct. If it is not, select the correct port, and then click OK.

To determine whether the serial port I/O address and IRQ settings are correctly defined:

1. Click Start, point to Settings, and then click Control Panel.

2. Open System, and then click the Device Manager tab. If you don't see the System icon, click View All Control Panel Options.

3. Click the Device Manager tab, and then click the plus sign next to Ports.

4. Select a specific port, and then click Properties.

5. Click the Resources tab to display the current resource settings for the selected port. To find the correct settings, consult your modem documentation.

6. In the Conflicting Device List, determine whether the modem is using resources in conflict with other devices.

7. If the modem is in conflict with other devices, click Change Settings, and then click a configuration that does not have resource conflicts.

NOTE: Do not use a modem on COM3 if there is a serial mouse or other device on COM1. On most computers, COM1 and COM3 ports use the same IRQ and cannot be used simultaneously. The same is true of the COM2 and COM4 ports. If possible, change the COM3 and COM4 port to an IRQ setting that is not in conflict.

Also, some display adapters have an address conflict with COM4 ports. To work around this conflict, use another COM port or replace your graphics adapters.

To check the port settings:

1. Click Start, point to Settings, and then click Control Panel.

2. Open Modems. If you don't see the Modems icon, click View All Control Panel Options.

3. Select your modem, and then click Properties.

4. Click the Connection tab to check the current port settings such as baud rate, data bits, stop bits, and parity.

5. Click Advanced to check error control and flow control. If you are using Windows 16-bit-based programs, turn off these advanced features.

6. Verify the UART type.

Data transmission problems may occur if your computer is performing other tasks during a file download. If problems or errors occur during transmission, try lowering the baud rate. Attempts to use baud rates greater than 9600 on computers equipped with 8250 or 16450 UARTs will probably result in dropped characters.

To check the modem baud rate:

1. Click Start, point to Settings, and then click Control Panel.

2. Open Modems. If you don't see the Modems icon, click View All Control Panel Options.

3. Select your modem, and then click Properties.

4. In the Maximum Speed area on the General tab, set the baud rate to the correct speed. Slower modem speeds may work, especially if you are using an older computer.

5. Make sure the Only Connect At This Speed check box is   selected.

NOTE: If the host system you are calling cannot communicate at the initial baud rate, it may be able to communicate at a slower baud rate.

TIP: To optimize communications performance, set the baud rate to a higher speed.

To disable hardware flow control if your modem cable doesn't support it:

1. Click Start, point to Settings, and then click Control Panel.

2. Open Modems. If you don't see the Modems icon, click View All Control Panel Options.

3. Select your modem, and then click Properties.

4. Click the Connection tab, and then click Advanced.

5. Make sure the Use Flow Control check box is cleared.

FAT32

=
Q: Why can't I see my hard disk when I start my computer from a floppy disk?

If your hard disk has a FAT32 partition and your start-up floppy disk is not from Windows 95 version 4.00.950 B or later, MS-DOS will not recognize the FAT32 partition when your computer is started from the floppy disk. To update the version of MS-DOS to be compatible with FAT32, carry out the following steps:

1. In Windows Me, click Start, point to Settings, and then click Control Panel.

2. Open Add/Remove Programs.

3. Click the Startup Disk tab, and then click Create Disk.

4. Follow the instructions on the screen.

MISCELLANEOUS

=
Q: Does Windows Me support NTFS?

NTFS is not directly supported under Windows Me. NTFS volumes can be accessed only by Windows NT locally. If Windows Me is installed on a computer already running Windows NT with an NTFS volume, it cannot access any information stored on the volume. However, Windows Me can access NTFS volumes across a network connection.

Keywords: kbinfo kbreadme KB262923

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.