Microsoft KB Archive/190422

= Windows 98 WinModem Readme.txt File =

Article ID: 190422

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q190422



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SUMMARY
This article contains a copy of the information in the Readme.txt file included with Windows 98. This file is located in the \Drivers\Modem\3com- usr\Winmodem folder on the Windows 98 CD-ROM.



MORE INFORMATION
** Files in this folder should only be used if you are having difficulty installing your modem after upgrading to Windows 98.

Windows 98 Specific Winmodem issues. 1. Installation of Generic 3Com/USR WinModem drivers. 2. Re-enable DosBox support after upgrading to Windows 98. 3. Unknown device in Device Manager after upgrade

1. Installation of Generic 3Com/USR WinModem drivers

The Generic 3Com/USR WinModem driver on the Windows 98 CD is a Limited Functionality driver; it only has data/fax features. It is intended as a temporary workaround for customers who have lost the Original installation disk for their modem, or are experiencing problems with their modem after upgrading to Windows 98. Using the Limited Functionality driver on the Windows 98 CD, you will be able to access the Internet or BBS, to obtain the correct driver for your model modem.

The program Wmregdel.exe, located in this folder, will clean the registry of Winmodem related keys.

If you are having difficulty installing your Winmodem please follow these steps:

1) Double Click on the wmregdel.exe file located in this directory. 2) Follow on screen instructions. 3) Shutdown and reboot computer. 4) When you computer restarts, your modem should be detected and the add/new hardware wizard will appear, insert the original installation disk that came with your modem, and follow the onscreen instructions. If you don't have the original disk, you may chose to install the limited functionality driver provided on the Windows98 CD, choose , and to this directory and the Winmodem.inf file. After the modem is installed you should be able to use your modem to get to the Internet or BBS, to download the specific driver for your modem.

2. Re-enable DosBox support after upgrading to Windows 98

After upgrading to Windows 98, some Winmodems will lose DosBox functionality. If your Winmodem supports DosBox, please follow these steps to re-enable this feature.

Go to the  icon in  and select the  tab and uncheck , press the  button. ** Note if you do not see the  section your Winmodem does not support this feature.

Repeat the process by going to the  icon in  and select the  tab and this time CHECK the  box and press <OK> button. Restart your computer.

3. <Unknown device> in Device Manager after upgrade

After upgrading your Winmodem from Windows 95 to Windows 98, there may be an <Unknown Device> listed in the Device Manager with an Error Code 28 listed. To resolve this issue, please highlight the <Unknown Device> by single clicking on it Device Manager, and select the <Remove> button.

Additional query words: HWMODHT windows modem

Keywords: kbinfo kbproof KB190422

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