Microsoft KB Archive/169682

= XFOR: MS Mail Connector Interchange Rejects Outlook Msgs =

Article ID: 169682

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q169682



SYMPTOMS
If you send an Outlook message with a category selected to a Microsoft Mail 3.5 recipient, the message will be rejected immediately by the Microsoft Mail Connector interchange (MSMI). You receive a non-delivery report (NDR) with the error message:   MS Mail Connector failed parsing the message content.



CAUSE
Outlook send-forms with a category selected contain named properties. These named properties have not been recognized properly by the MSMI. As a result the MSMI generated NDRs.



WORKAROUND
To work around this problem:


 * Do not use categories when sending messages to Microsoft Mail users.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

How to Install the Fix
 Stop the service MSExchangeMSMI. Back up the following files from the directory \\Connect\Msmcon\Bin

Mt.exe

Mtmsg.dll

Address.dll

 Back up the following file from the directory \\bin

Address.dll

 Skip this step if you did not change the installation path for the Admin module (that is, the Admin binary files are located under <Path>\<Exchsrvr-install>\Connect\Msmcon\bin).

Back up the following file to the directory <Path>\<Exchadmin-install>:

Address.dll

</li> Copy the following files to the directory <Path>\<Exchsrvr- Install>\Connect\Msmcon\Bin:

Mt.exe

Mtmsg.dll

Address.dll

</li> Copy the following file to the directory <Path>\<Exchsrvr-install>\Bin

Address.dll

</li> Skip this step if you did not change the installation path for the admin module(that is, the Admin binary files are located under <Path>\<Exchsrvr-Install>\Connect\Msmcon\Bin).

Copy the following file to the directory <Path>\<Exchadmin-install>:

Address.dll

</li> Restart the service MSExchangeMSMI, as well as any other services you may have stopped in step 1.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
When you increase the diagnostics logging for the MSMI to maximum, you can see the following entry in the Windows NT Server Event Log: <pre class="fixed_text">  Event ID: 10000 Source: MSExchangeMSMI Type: Information Category: Debug Data Description: MDBEF Parsing failed for unknown reason

Keywords: kbbug kbfix kbusage KB169682

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