Microsoft KB Archive/156477

= SMS: Remote Control Agent Service Stops on a Windows NT Client =

Article ID: 156477

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q156477





SYMPTOMS
If you select another Personal Computer Property, the next time Remote Control of a client computer running Windows NT is attempted, the Systems Management Server Remote Control Agent service stops.



WORKAROUND
To work around this problem, switch to another Personal Computer Property after stopping the Remote Control session. You can do this by closing the Quick Viewer window.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms hang hung lock up lockup lock-up freeze frozen helpdesk

Keywords: kbnetwork kbremoteprog kbsmsadmin kbtshoot KB156477

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