Microsoft KB Archive/239673

= IntelliPoint: Pointer Changes Appearance or Disappears in Document Border =

Article ID: 239673

Article Last Modified on 4/7/2005

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APPLIES TO


 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Pro
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliMouse USB
 * Microsoft Wheel Mouse 2.0
 * Microsoft IntelliPoint 3.0

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This article was previously published under Q239673



SYMPTOMS
When you move your pointing device over the border in a document, the pointer may change appearance or disappear.



CAUSE
This behavior can occur if the following conditions are true:


 * You are using Microsoft Word 97.


 * Your view is set to Page Layout or Online Layout.



RESOLUTION
You may be able to resolve this issue by selecting a different pointer scheme. To select a different pointer scheme:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Mouse.
 * 3) On the Pointer tab in the Scheme box, click a different pointer scheme.
 * 4) Click OK, and then close Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This issue is caused by the fill pattern used to create document borders in Word 97.

Additional query words: 1.00 3.00 intelli point mouse arrow cursor wd97

Keywords: kbbug kbhardware kbenv kbpending KB239673

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