Microsoft KB Archive/154779

= Close Combat Err Msg: Video Not Available, Cannot Find... =

Article ID: 154779

Article Last Modified on 11/8/2001

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APPLIES TO


 * Microsoft Close Combat

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This article was previously published under Q154779



1.00 WINDOWS kbother kberrmsg



SYMPTOMS
When starting Close Combat, you may receive the error message

Video Not Available, cannot find 'vids:ir32' decompressor

and some AVI videos may not play. Notably, the Microsoft .AVI at the beginning of the game does not play nor does the first pre-battle video.



CAUSE
Incorrect versions of the Intel video decompressor files are installed in the Windows System folder.



RESOLUTION
To resolve this issue, use one of the following resolutions.

Run the Indeo Setup Program
Run the Indeo Setup program to reinstall the Intel video decompressor files by following these steps:


 * 1) Insert the Close Combat CD-ROM in the CD-ROM drive.
 * 2) Click Start, and then click Run.
 * 3) In the Open box, type :\setup\indeo\setup.exe, and then press ENTER.

Where  is the drive letter of your CD-ROM drive.
 * 1) Follow the Indeo Setup program instructions.

Rename the Decompressor Files and Reinstall Close Combat
Rename the incorrect Intel video decompressor files and reinstall Close Combat. To rename these files:


 * 1) Open the Windows Explorer.
 * 2) Open the Windows System folder.
 * 3) Use the right mouse button to click the file Ir32.dll, and click Rename.
 * 4) Type Ir32.old and press ENTER.
 * 5) Use the right mouse button to click the file Ir32_32.dll, and click Rename.
 * 6) Type Ir32_32.old and press ENTER.

Now reinstall Close Combat. The correct versions of these files will be installed to the Windows System folder.



MORE INFORMATION
Some applications may install an earlier version of the Intel video decompressor files. However, if the files have a date later than the date of the files included with Close Combat, the Close Combat installation will not overwrite these files.

Additional query words: 1.00

Keywords: kbprb KB154779

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