Microsoft KB Archive/277841

= OL2000: The 'To' Field Is Blank When You Send an Item Offline from an OST =

Article ID: 277841

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q277841



SYMPTOMS
When you view an encrypted message from the Sent Items folder in Outlook 2000, you may have a blank To field. The Sent Item folder may also display a blank in the &quot;To&quot; column of the message.



CAUSE
This problem occurs when an encrypted message is composed and sent offline while you are using an offline folders (.ost) file. Because of a program error, the To field is blank even though the message is delivered to the recipient.



RESOLUTION
This problem is corrected in the following two patch files:

The previous patch files affect changes in the following files:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbqfe kbhotfixserver KB277841

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