Microsoft KB Archive/916877

= Error message when you use Internet Explorer for Mac to try to change your domain password in Outlook Web Access: &quot;-2147024773&quot; =

Article ID: 916877

Article Last Modified on 5/16/2006

-

APPLIES TO


 * Microsoft Internet Explorer 5.0 for Macintosh
 * Microsoft Internet Explorer 5.0 for Macintosh
 * Microsoft Internet Explorer 5.1 for Macintosh
 * Microsoft Internet Explorer 5.1 for Macintosh
 * Microsoft Internet Explorer 5.1 for Macintosh
 * Microsoft Internet Explorer 5.1 for Macintosh
 * Microsoft Internet Explorer 5.2 for Mac OS X
 * Microsoft Internet Explorer 5.2 for Mac OS X
 * Microsoft Internet Explorer 5.2 for Mac OS X
 * Microsoft Internet Explorer 5.2 for Mac OS X

-





SYMPTOMS
When you use Microsoft Internet Explorer for Mac to try to change your domain password in Microsoft Outlook Web Access (OWA), you may receive the following error message:

-2147024773



CAUSE
This problem can occur if the domain controller or the global catalog server that is responsible for authentication is running Microsoft Windows Server 2003 or Microsoft Windows 2000 Server Service Pack 4 (SP4). The problem occurs because Windows Server 2003 and Windows 2000 Server SP4 require updated security features that are incompatible with Internet Explorer for Mac. Because of the updated security features, you cannot use the Change Password feature in OWA to change your domain password.



WORKAROUND
To work around this problem, use an alternative Web browser such as Apple Safari or Netscape Browser to access the Change Password feature in OWA to change your domain password. The current versions of Apple Safari and Netscape Browser support the required security features, and both are free downloads.

For more information about how to obtain the Apple Safari or Netscape Browser Web browsers, visit the following Web pages:

http://www.apple.com/support/safari/

http://www.Netscape.com

The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Microsoft makes no warranties and excludes all representations, warranties, and conditions whether express, implied, or statutory. These include but are not limited to representations, warranties, or conditions of title, non-infringement, satisfactory condition, merchantability, and fitness for a particular purpose, with regard to any service, solution, product, or any other materials or information. In no event will Microsoft be liable for any third-party solution that this article mentions.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Internet Explorer for Mac is no longer available for download
In June 2003, the Microsoft Macintosh Business Unit announced that Internet Explorer for Mac would undergo no additional development, and that support would stop in 2005. In compliance with published support life-cycle policies, Microsoft ended support for Internet Explorer for Mac on December 31, 2005, and is not providing any additional security or performance updates. Accordingly, as of January 31, 2006, Internet Explorer for the Mac is no longer available for download from Microsoft. We recommend that Macintosh users migrate to more recent Web browsing technologies such as Apple Safari. For more information, visit the following Microsoft Web page:

http://www.microsoft.com/mac/products/internetexplorer/internetexplorer.aspx?pid=faq

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbtshoot kbexpertisebeginner KB916877

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.