Microsoft KB Archive/313242

= Resources for troubleshooting network connections in Windows XP =

Article ID: 313242

Article Last Modified on 10/2/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q313242



INTRODUCTION
This article lists two resources to help you troubleshoot networking problems. The first resource is for home networks The second resource is for small office/home office (SOHO) wireless networks. This article is for informational purposes only.



Information for troubleshooting home networks
Depending on what kind of features a home network has, a home network can be complex. Because of this complexity, problems occasionally occur. Fortunately, you can usually solve these problems yourself. In most cases, finding the problem is a matter of following a series of steps to eliminate potential issues one by one until you find the source of the problem. For more information about how to troubleshoot network connection problems, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx

Information for troubleshooting small office or home office wireless networks
Because small office or home office (SOHO) wireless networks do not have servers to perform automated configuration and to verify authentication credentials, frequently the configuration of wireless networks must be done manually. This can introduce errors that relate to mismatched authentication and encryption settings. Other issues, such as signal interference and signal attenuation, can also cause a lack of connectivity or intermittent connectivity problems. For more information about how to troubleshoot small office or home office wireless networks, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=35c7e5ad-59e7-477b-9d27-6a7030e67002&displaylang=en

Additional query words: 802.11, WiFi, Wi-Fi, WLAN

Keywords: kbresolve kbenv kbinfo kbnetwork kbtshoot KB313242

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