Microsoft KB Archive/840858

= You cannot bring the Exchange MS Search resource online in Exchange 2000 =

Article ID: 840858

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 2000 Service Pack 3
 * Microsoft Exchange 2000 Server Service Pack 2

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SYMPTOMS
You cannot bring the Exchange MS Search research online. Additionally, you receive the following error message when you try to bring the Exchange MS Search research online:

The cluster resource could not be brought online by the resource monitor. Error ID: 5018 (0000139a).

Additionally, the following event ID error message may be logged in the application event log in Windows Event Viewer:

Event Type: Error

Event Source: Microsoft Search

Event Category: Gatherer

Event ID: 10009

Date: 1/29/2004

Time: 12:18:00 PM

User: N/A Computer:

Description: An error occurred in the resource status monitor for instance : 800706be - The remote procedure call failed.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2000 service package that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size    File name ---  26-May-2004  08:16                  1,662  Exhotfix.cdf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: Exchange 2000, event ID 10009, Exchange 2000 SP3

Keywords: kbexchcluster kbfix kbbug kbhotfixserver kbqfe KB840858

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