Microsoft KB Archive/812272

= When You Enable Wireless Access, You Receive an Error Message =

Article ID: 812272

Article Last Modified on 10/27/2006

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APPLIES TO

 Microsoft Exchange 2000 Server Standard Edition, when used with:  Microsoft Windows 2000 Advanced Server

 Microsoft Windows 2000 Server 

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SYMPTOMS
When you try to enable wireless access to a domain for a user, you receive the following error message:

Appropriate rights to the user's Exchange mailbox could not be set. If you wish to enable wireless mailbox access for this user, verify that you have Exchange Administrative privileges and try again.



CAUSE
This issue may occur if the wireless user access is enabled in one domain, and the user's Microsoft Exchange mailbox is in another domain.



WORKAROUND
To work around this issue, you must create a two-way trust relationship between the two domains.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
In a Windows 2000 network, there is transitive trust between all domains in the same forest and you do not have to add explicit trusts. However, wireless enabled users are not recognized in a transitive trust between domains. If you enable wireless access on one domain, and the Exchange mailbox is on another domain, there is not an implicit trust between the wireless account and the mailbox domain.

For additional information about trust relationships and Windows 2000 domains, click the following article numbers to view the articles in the Microsoft Knowledge Base:

228477 HOW TO: Determine Trust Relationship Configurations

310996 Active Directory Services and Windows 2000 Domains (Part 1)

310997 Active Directory Services and Windows 2000 Domains (Part 2)

For additional information about wireless access to a Windows 2000 network, click the following article numbers to view the articles in the Microsoft Knowledge Base:

318710 How to support wireless connections in a Windows 2000 domain

318750 HOW TO: Configure Active Directory Accounts and Groups for Wireless Access in Windows 2000

Keywords: kberrmsg kbbug kbprb KB812272

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