Microsoft KB Archive/299395

= Event ID 2 with &quot;XLR Cannot Connect to Active Directory&quot; Error Occurs After You Change the IP address =

Article ID: 299395

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q299395



SYMPTOMS
After you change the Internet protocol (IP) address of your Mobile Information Server computer, the following event ID message may be logged in the event log:

Event ID: 2

Source: MobiInfo

Category: None

Description:

XLR cannot connect to Active Directory. Make sure your domain controller is accessible.



CAUSE
This issue can occur if a site name is not available for this computer.



RESOLUTION
Tp resolve this issue, define a subnet for the site:  Start the Active Directory Sites and Services snap-in. Click to expand the Sites container. Right-click the Subnet container, click New, and then click Subnet. Type the subnet address and mask. This setting is automatically translated into a subnet name in the following format:

/





MORE INFORMATION
The following Outlook Mobile Access error message is returned to the device until you define a site name:

Error 500

Additional query words: mis mmis

Keywords: kbprb KB299395

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