Microsoft KB Archive/250777

= Shockwave Does Not Install on Demand with Easy Internet Access on HP OEM Windows 95 Installation =

Article ID: 250777

Article Last Modified on 9/20/2006

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APPLIES TO


 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q250777



SYMPTOMS
When you click the Easy Internet Access icon on a Hewlett-Packard (HP) Original Equipment Manufacturer (OEM) Windows 95-based computer, and then click OK in the Shockwave dialog box to install the Shockwave program, your computer may stop responding (hang).



CAUSE
This behavior can occur for the following reasons:

All Microsoft Install On Demands (IODs)are trusted except Shockwave. The Oc30.dll file used by Wintrust to perform checks during Internet Setup is from the Microsoft OLE Control Development Kit version 3.2.



RESOLUTION
To work around this issue, do not use Easy Internet Access; instead, download and install Internet Explorer.



MORE INFORMATION
For information about how to install Internet Explorer, please click the article number below to view the article in the Microsoft Knowledge Base:

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

222639 'Install on Demand' and 'Automatically Check for Update' Features

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbprb kbsetup KB250777

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