Microsoft KB Archive/889644

= Error message when users try to change their password in Windows SharePoint Services: &quot;Error setting password for user account '' &quot; =

Article ID: 889644

Article Last Modified on 7/13/2007

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APPLIES TO


 * Microsoft Windows SharePoint Services 3.0
 * Microsoft Windows SharePoint Services 2.0

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SYMPTOMS
You configure Microsoft Windows SharePoint Services to run in Active Directory account creation mode. When users try to change their password, users receive the following error message:

Error setting password for user account &quot; &quot;. The password must

be at least 7 characters, must contain capitals, numerals, or punctuation;

and cannot contain the account or full name. Enter a password that meets

these requirements in both text boxes.

Only users who have administrator credentials on the server can successfully change their password. Users who do not have administrator credentials on the server receive this error message and cannot change their password.



CAUSE
This issue occurs if the Minimum password age policy setting on the domain controller is set to a number of days other than 0 (zero) days. By default, the Minimum password age policy setting on a Microsoft Windows Server 2003-based domain controller is set to 1.



RESOLUTION
To resolve this issue, set the Minimum password age policy setting on the domain controller to 0 (zero) days. To do this, follow these steps:
 * 1) On the domain controller, click Start, point to Administrative Tools, and then click Domain Security Policy.
 * 2) Expand Account Policies, and then click Password Policy.
 * 3) In the right pane, right-click Minimum password age, and then click Properties.
 * 4) Type 0 in the Password can be changed after box.

Note After you set the number of days in the Password can be changed after to 0 (zero), the name of the box changes to Password can be changed immediately.
 * 1) Click OK.

Note If the user still cannot change their password after you change the Minimum password age policy setting on the domain controller, delete the contents of the Temporary Internet Files folder on the client computer.

For more information about how to do this on a computer that is running Microsoft Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

260897 How to delete the contents of the Temporary Internet Files folder



MORE INFORMATION
For more information about how apply password policy in Windows Server 2003, click Start, click Help and Support, and then click Index. Type password policy settings in the Type in the keyword to find box, and then double-click the entry that you want to view.

For more information about how to deploy Windows SharePoint Services in Active Directory account creation mode, see the following topics in the &quot;Microsoft Windows SharePoint Services 2.0 Administrator's Guide&quot;:
 * The &quot;Separate Active Directory Directory Service Organization Unit Deployment&quot; topic in the &quot;Deployment Scenarios&quot; section
 * The &quot;Installation Considerations for Windows SharePoint Services&quot; section in the &quot;Installation&quot; section

To obtain the &quot;Microsoft Windows SharePoint Services 2.0 Administrator's Guide,&quot; visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=a637eff6-8224-4b19-a6a4-3e33fa13d230&displaylang=en

Additional query words: wss pwd AD WSSv3 WSSv2

Keywords: kberrmsg kbtshoot kbprb kbconfig KB889644

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