Microsoft KB Archive/45467

“PC Load A4” or “PC Load Exec” Message on LaserJet Series II

PSS ID Number: Q45467 Article last modified on 11-02-1994

5.00 5.50 6.00

MS-DOS |

= SUMMARY =

A “PC Load A4” or “PC Load Exec” message on the LaserJet Series II occurs because the printer is set for a form length of 66 lines. The default form length for this printer is 60 lines. If this is set to any value greater than 60, the message will come up when trying to print in landscape with Word.

= MORE INFORMATION =

When sending codes, Word assumes that the printer is in its default state. If the printer is set to something other than the default, the results will be unpredictable. For example, in the above case the printer is actually asking for the A4 paper tray, which is 11.69 inches long.

To return the printer to the default state of 60 lines per page, the easiest method is to issue a hard reset, resetting all selections to the printer default. To do this, perform the following steps:


 * 1) Take the printer off line by pressing the On Line key on the front panel.
 * 2) Hold down the Enter (reset menu) key for 4-5 seconds until the LCD displays “09 MENU RESET”.

This problem has been corrected in Word 5.50.

KBCategory: kbprint KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.