Microsoft KB Archive/941698

= The wrong language is applied when you restart a Windows Vista-based computer after you run the Out Of Box Experience (OOBE) Wizard =

Article ID: 941698

Article Last Modified on 8/29/2007

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APPLIES TO


 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Starter
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Ultimate

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SYMPTOMS
After you run the Out Of Box Experience (OOBE) Wizard on a Windows Vista-based computer, and then you restart the computer for the first time, you may find that the wrong language is applied. For example, this problem may occur in the following scenario:
 * The Serbian (SR-latn-cs) language pack is applied to a factory image of Windows Vista.
 * Language packs for other languages are also applied to the same factory image of Windows Vista.
 * A partially localized language pack is selected in the OOBE Wizard. For example, Ukrainian is selected, or a language other than Serbian is selected.

In this scenario, Windows Vista starts correctly, and the correct language is applied. However, after the computer is restarted, the wrong language is applied. For example, the Serbian language is applied as the default language after the computer is restarted.

Note A partially localized language pack contains most of, but not all, the language resources for the user interface in Windows Vista. To provide a full user interface, a partially localized language pack depends on a base language pack. For example, Ukrainian is a partially localized language pack, and approximately 80 percent of the language resources in this language pack have been localized into Ukrainian. The remaining 20 percent of the language resources may be in either English or French. Both English and French are fully localized languages.

For more information about the Multilingual User Interface (MUI) in Windows Vista, visit the following Microsoft Web site:

http://technet2.microsoft.com/WindowsVista/en/library/85e289ca-9fd8-4963-b06a-5ecc457006c71033.mspx?mfr=true



To apply this hotfix
To apply this hotfix, you must use the files that are included in this update to update the Windows installation source files. For information about how to do this, see the OEM preinstall kit (OPK) documentation.

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbtshoot kbbug kbfix kbqfe kbprb kbexpertiseinter kbhotfixserver kbwinvistapostrtmfix KB941698

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