Microsoft KB Archive/269808

= Magic School Bus: Incomplete Printout or You Cannot Print from the Program =

Article ID: 269808

Article Last Modified on 8/18/2005

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APPLIES TO


 * Scholastic's The Magic School Bus Explores Bugs
 * Scholastic's The Magic School Bus Explores the Solar System
 * Scholastic's The Magic School Bus Explores the Human Body for Macintosh
 * Scholastic's The Magic School Bus Explores the Ocean
 * Scholastic's The Magic School Bus Explores Inside the Earth
 * Scholastic's The Magic School Bus Explores the Rainforest
 * Scholastic's The Magic School Bus Explores in the Age of Dinosaurs
 * Scholastic's The Magic School Bus Volcano Adventure Activity Center
 * Scholastic's The Magic School Bus in Concert Activity Center
 * Scholastic's The Magic School Bus Lands on Mars Activity Center
 * Scholastic's The Magic School Bus Discovers Flight Activity Center
 * Scholastic's The Magic School Bus Whales and Dolphins Activity Center

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This article was previously published under Q269808



SYMPTOMS
When you attempt to print from one of the Microsoft programs listed at the beginning of this article, you may experience any of the following symptoms:
 * The printout may be incomplete.
 * You may be unable to print from the program.



CAUSE
This behavior can occur if one or more of the following conditions is true:
 * Your printer driver is not configured correctly.
 * Insufficient memory is installed in your printer.
 * Your printer driver is outdated.



RESOLUTION
To resolve this issue, use the appropriate method for your symptoms.

The Printout Is Incomplete
If the printout is incomplete, check the printer memory setting for the printer driver to make sure that it matches the actual amount of memory that is installed in the printer.

To determine the amount of memory that is installed in your printer, please see the documentation for your printer or contact your printer manufacturer.

If the issue continues to occur, you may need to install additional memory in your printer.

You Are Unable to Print
If you are unable to print from the program, contact your printer manufacturer to inquire about how to obtain and install an updated version of your printer driver.

For information about how to contact your printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

If the issue continues to occur, install a printer driver for a different printer that your printer can emulate. For information about the printers that your printer can emulate, please see the documentation for your printer or contact your printer manufacturer.



MORE INFORMATION
For additional information about how to troubleshoot printer issues in the Microsoft products listed at the beginning of this article, click the article numbers below to view the articles in the Microsoft Knowledge Base:

142515 Magic School Bus: No Printout on Canon BubbleJet

142110 MSB: ErrMsg: Not Enough Printer Memory on HPDJ 1200C

261951 MSB Bugs: Cannot Print Field Manual at Freshwater Pond

169441 MSB Human Body Minimizes When Printing To HP Deskjet

149742 Magic School Bus: Out of Memory Printing to Laser Printer

Additional query words: 1.00 mskids msb schoolbus blank print job partial

Keywords: kbprint kbprb KB269808

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