Microsoft KB Archive/306477

= You Cannot Run the Document Management Operation (CheckIn/CheckOut/Publish) If the URL has Double-Byte Characters =

Article ID: 306477

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q306477



SYMPTOMS
In SharePoint Portal Server, when the file URL link in the portal site contains double-byte character set (DBCS) characters, you cannot run the Document Management operation (CheckIn/CheckOut/Publish).

NOTE: Whether this behavior occurs or not depends on the version of Microsoft Internet Explorer on the clients.



CAUSE
The file URL link in the portal site is encoded by canonicalized UTF-8. If the file URL includes DBCS characters, the URL may become much longer than expected, and it may not run the Document Management operation for the URL length limitation in Microsoft Windows 2000 Server Internet Explorer and Microsoft Internet Information Service.



RESOLUTION
To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack

The Japanese version of the hotfix should have the following file attributes or later:

  Date          Size       File name     Platform -  26-Jun-2001   3,661,824  Install.exe   Windows After the hotfix is installed, the following files will have the listed attributes or later:   Date          Size    File name -  06-Jun-2001   29,255  CategoryBestBetItemsPart.xsl 06-Jun-2001  20,000  CategoryInfoPart.xsl 06-Jun-2001  32,351  CategoryItemsPart.xsl 06-Jun-2001   7,664  Checkout.asp 06-Jun-2001  22,353  CreateSubscription.asp 06-Jun-2001  41,417  DocumentMetaData.xsl 06-Jun-2001  29,214  DocumentVerbs.xsl 06-Jun-2001  47,717  EditProfile.asp 06-Jun-2001  23,877  folderinfopart.xsl 06-Jun-2001  35,840  FolderItemsPart.xsl 06-Jun-2001   6,776  GlobalizedStrings.vbs 06-Jun-2001   8,273  HandleUploadedFile.asp 06-Jun-2001   6,878  NewFolder.asp 06-Jun-2001  10,992  PortalRedirector.asp 06-Jun-2001  29,117  Rename.asp 06-Jun-2001  35,559  SearchResultsBestBetsPart.xsl 06-Jun-2001   4,450  SubscriptionCommands.asp 06-Jun-2001  40,422  SubscriptionsSummaryRender.xsl 06-Jun-2001 192,500  TahoeUtils.asp 06-Jun-2001  62,178  tileitemxsl-subscriptionmanager.xsl 06-Jun-2001   9,346  UploadFile.asp 06-Jun-2001   9,971  VersionHistory.asp



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in SharePoint Portal Server 2001 Service Pack 1.

Additional query words: sps

Keywords: kbbug kbfix kbshareptportalsvr2001presp1fix kbshareptportalsvr2001sp1fix KB306477

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