Microsoft KB Archive/119089

= PC Win: How the Inbox Received Time Stamp Is Set =

Article ID: 119089

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2

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This article was previously published under Q119089



SYMPTOMS
When you use Microsoft Mail for Windows, the Inbox contains the message header with the time the message was received. This Inbox time stamp is set by the delivery agent. If the message is from another user on the same postoffice, the time is stamped by the sending client. If the message is from an external postoffice or a downstream postoffice, the time is stamped by the External Mail program (EXTERNAL.EXE). If the message is from a gateway directly serving the postoffice, the time is stamped by the gateway.

The External Mail program sometimes does not time stamp messages transferred asynchronously or through an X.25 connection. Therefore, the received time stamp reflects the time when the message was composed and not the time it was received by EXTERNAL.EXE.



STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks. This problem was corrected in version 3.2a (which includes EXTERNAL.EXE version 3.2.9).

For information on obtaining this update, query on the following word in the Microsoft Knowledge Base:

mailupd

There is also a newer version of EXTERNAL.EXE, which is available from the Microsoft Software Library (MSL).

You can find EXTUPD.EXE, a self-extracting file, on the following services:
 * Microsoft's World Wide Web Site on the Internet On the www.microsoft.com home page, click the Support icon.

Click Knowledge Base, and select the product.

Enter kbfile EXTUPD.EXE, and click GO!

Open the article, and click the button to download the file.
 * Internet (anonymous FTP)

ftp ftp.microsoft.com

Change to the Softlib/Mslfiles folder.

Get EXTUPD.EXE
 * The Microsoft Network

On the Edit menu, click Go To, and then click Other Location. Type mssupport.

Double-click the MS Software Library icon.

Find the appropriate product area. Locate and Download EXTUPD.EXE.

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.00 3.00b 3.20 time stamp external

Keywords: KB119089

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