Microsoft KB Archive/842379

= Members may see only a black screen when you share a program as a presenter in a Live Meeting session =

Article ID: 842379

Article Last Modified on 6/4/2004

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you share a program as a presenter in a Microsoft Office Live Meeting session, members may see only a black screen.



CAUSE
This problem may occur if you run a pop-up blocker, an ad blocker, or a PC synchronizing program on your computer.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Close your Microsoft Internet Explorer window. You will be logged out of the Live Meeting session.
 * 2) Turn off the pop-up blocker, the ad blocker, or the PC synchronizing program that you are running on your computer.
 * 3) Log back in to your Live Meeting session and continue presenting your shared program.



MORE INFORMATION
For information about how to contact your program vendor to turn off your pop-up blocker, your ad blocker, or your PC synchronizing program, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: livemeeting black screen sharing frame timbu pcany norton defender zone

Keywords: kbprb KB842379

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