Microsoft KB Archive/837019

= Description of the Outlook 2003 hotfix package: March 17, 2004 =

Article ID: 837019

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SUMMARY
This article describes the Microsoft Office Outlook 2003 issues that are fixed in the hotfix package that is dated March 17, 2004.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issues that the hotfix package fixes
This hotfix package fixes the following issue:

835559 You cannot access portal sites or Web sites, certain areas of SharePoint Portal Central Administration display the incorrect server name, and e-mail notifications contain incorrect URLs after you rename the server

This hotfix package also fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  When you use a rule in Outlook 2003 to print received e-mail messages, HTML messages are not printed correctly. For example, only the text of the message is printed. Pictures that are contained in the HTML message are not printed and tables are not formatted correctly. If you attach a Rich Text Format (RTF) message to a new e-mail message and move the attached RTF message, when you programmatically use the Attachments.Count property to return the number of attachments that are contained in the e-mail message, the number that is returned incorrectly includes the number of times that the attached message was moved. When you use a roaming profile and you start Outlook 2003 on a different computer than where you created your new, reply, and forwarding e-mail signatures, the registry subkeys for your e-mail signatures are deleted. If you add a shortcut to another user's calendar folder and then restart Outlook 2003, when you click the other user's calendar shortcut, the shortcut disappears. If you send a meeting request with the Allow New Time Proposals option selected and the recipient responds with a proposed new meeting time, the current and the proposed meeting times are missing from the received e-mail message. If you add a user from a Lightweight Directory Access Protocol (LDAP) server to your contact list, and then change the default certificate for the contact, Outlook 2003 may stop responding (hang). If you open a recurring meeting that was booked with a resource account by using the direct booking feature in Outlook 2003 and you try to extend the recurring meeting, you receive the following error message:

is already booked for the specified time. You must use another time or find another resource.

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Service pack information
This problem was first corrected in Microsoft Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Make sure that no users are connected to the server on which you want to apply this hotfix.

Restart information
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix is replaced by the following hotfix:

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

838020 Description of the Outlook 2003 hotfix package: April 7, 2004

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information <pre class="fixed_text">  Date         Time   Version      Size       File name ---  17-Mar-2004  22:30  11.0.6204.0  4,578,024  Office2003-kb837019-glb.exe Microsoft Windows Installer .msp file information <pre class="fixed_text">  Date         Time   Size       File name --  17-Mar-2004  22:12  5,848,064  Outlook-fullfile-glb.msp (Full-File/Administrative) 17-Mar-2004 21:02  2,790,912  Outlook-binary-glb.msp (Optimized) After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table: <pre class="fixed_text">  Date         Time   Version      Size       File name ---  09-Dec-2003  20:48  11.0.5918.0    247,296  Exchcsp.dll 04-Mar-2004 15:24  11.0.6203.0    345,800  Exsec32.dll 12-Mar-2004 15:31  11.0.6204.0  7,541,960  Outllib.dll 12-Mar-2004 15:29  11.0.6204.0    140,480  Outlph.dll Additional notes <ul> For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about the differences between the two .msp files, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/orkXP/HA011525711033.aspx

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