Microsoft KB Archive/223255

= MSPS: Voice Command from the Handset Is Not Recognized =

Article ID: 223255

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q223255



SYMPTOMS
If you use the handset to issue a voice command to the Microsoft Cordless Phone System, the voice command may not be recognized by the system or the system may not respond properly to the voice command.



CAUSE
This behavior can occur if Microsoft Speech Recognition 4.0 is installed on your computer.



RESOLUTION
To resolve this issue, download and install the Phnsrupd.exe file from the Microsoft Download Center.

The following file is available for download from the Microsoft Download Center:

Phnsrupd.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft Cordless Phone System version1.0.



MORE INFORMATION
Phnsrupd.exe installs a newer version of the Msphonio.dll file on your computer. Phnsrupd.exe also places copies of the existing Msphonio.dll file and the newer version of the Msphonio.dll file on your computer.

NOTE: The existing Msphonio.dll file is renamed to Msphonio.1105 and a backup copy of the newer version of the Msphonio.dll file is named Msphonio.1106.

Additional query words: 1.00 mcps telephone vcmd msvoice

Keywords: kbdownload kbbug kbfix kbhardware kbfile KB223255

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