Microsoft KB Archive/166770

= Microsoft Knowledge Base =

Outlook Express Shortcuts Remain on Start Menu after Uninstall
Last reviewed: July 11, 1997

Article ID: Q166770



BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

The information in this article applies to:


 * Microsoft Internet Explorer version 4.0 for Windows 95
 * Microsoft Outlook Express version 4.0 for Windows 95

SYMPTOMS
When you uninstall Microsoft Internet Explorer version 4.0 for Windows 95, shortcuts for Microsoft Outlook Express Mail and News and the Internet Connection Wizard are not removed from the Start menu and the files associated with the Internet Connection Wizard are not removed from your hard disk.

CAUSE
The uninstall program for Microsoft Internet Explorer 4.0 does not remove these shortcuts and files.

RESOLUTION
To remove the shortcuts from the Start menu, follow these steps:


 * 1) Click the Start button, point to Settings, and then click Taskbar.
 * 2) Click the Start Menu Programs tab, and then click Remove.
 * 3) Click the shortcut you want to remove, and then click Remove.
 * 4) Repeat step 3 for other shortcuts you want to remove.
 * 5) Click Close, and then click OK.

To remove the files associated with the Internet Connection Wizard, delete the following files from your hard disk:


 * Inetcfg.dll
 * Icwdial.dll
 * Isign.dll
 * Icwphbk.dll

For additional information about properly uninstalling Internet Explorer 4.0, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q166322 TITLE    : Uninstalling Internet Explorer 4.0 Platform Preview 1.0

STATUS
Microsoft has confirmed this to be a problem in Internet Explorer 4.0 Platform Preview 1. This problem does not occur with Internet Explorer 4.0 Platform Preview 2. To obtain Internet Explorer 4.0 Platform Preview 2, visit the following Microsoft Web site:

http://www.microsoft.com/ie/ie40/