Microsoft KB Archive/199771

= XFOR: Event ID 4106 and 4037 When Starting Internet Mail Service with Dial-up =

Article ID: 199771

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q199771



SYMPTOMS
When you start the Microsoft Exchange Server Internet Mail Service and messages are waiting to be delivered, the following Application error message is displayed:

msexcimc.exe -Application Error

The instruction at "0x0044e903" referenced memory at "0x000000bd". The memory could not be "read".

Click on OK to terminate the application

Click on CANCEL to debug the application

In the Microsoft Windows NT Event Viewer, one or both of the following events are displayed:

Event ID 4106

Source: MSExchangeIMC

Type: Error

Category: SMTP Interface Events

Description: The dial-up connection  could not be made. The error reported was: (87) The parameter is incorrect.

Event ID 4037

Source: MSExchangeIMC

Type: Error

Category: Internal Processing

Description: An exception has occurred which was handled internally by the Internet Mail Service. This may have resulted in a message not being delivered. Code: 0xc0000005 Flags: 0x00000000 Address: 0x0044e05c



CAUSE
To confirm the settings on the Internet Mail Service connector, start the Exchange Server Administrator program. The connector configuration that generates this error is a dial-up connector that has logon information defined. The Domain field contains a name that has 18 or more characters.



WORKAROUND
The name defined in the Domain field for logon information is the Windows NT domain, not an SMTP domain name. Valid Windows NT domain names have 15 or fewer characters. Change the value of this field to the appropriate Windows NT domain name and restart the computer.



MORE INFORMATION
If you use an invalid domain name in the Logon Information field, you may still be able to make the dial-up connection and deliver mail. This happens when you dial a UNIX host that discards the logon information.

Keywords: kbprb KB199771

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