Microsoft KB Archive/239215

= Works 2000: Cannot Activate Clip Gallery Object After You Postpone Indexing =

Article ID: 239215

Article Last Modified on 8/6/2002

-

APPLIES TO


 * Microsoft Works 2000 Standard Edition

-



This article was previously published under Q239215



SYMPTOMS
When you double-click a Microsoft Clip Gallery object in a Microsoft Works 2000 document, you may receive the following error message:

caused an invalid page fault in module unknown.

When you click Close, Works may continue to function, but you may not be able to activate the Clip Gallery object again.



CAUSE
This issue can occur if both of the following conditions are true:
 * You upgraded from an earlier version of ClipArt Gallery to ClipArt Gallery version 5.0.
 * You attempt to postpone the Clip Gallery indexing for a second time.



RESOLUTION
To prevent this issue from occurring, do not postpone Clip Gallery indexing.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Works 2000.

Additional query words: w_works works2k clipart index finish

Keywords: kbprb KB239215

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.