Microsoft KB Archive/277983

= OLEXP: Outlook Express Disconnects Your Current Connection =

Article ID: 277983

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2

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This article was previously published under Q277983



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you start Outlook Express and check for messages, Outlook Express may disconnect your current dial-up connection, and then redial.



CAUSE
This behavior can occur because Outlook Express is set to dial a specific connection and forces any current connection to be disconnected.



RESOLUTION
To resolve this behavior, disable the Outlook Express dialing options. To do this:
 * 1) Start Outlook Express.
 * 2) On the Tools menu, click Accounts.
 * 3) Click your Internet e-mail account, and then click Properties.
 * 4) On the Connection tab, click to clear the Always connect to this account using check box, and then click Apply.
 * 5) Click OK to close the Account Properties dialog box, and then click Close to close the Internet Accounts dialog box.
 * 6) Exit Outlook Express.

Keywords: kbprb KB277983

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