Microsoft KB Archive/218299

= OL2000: MAPI Error Importing a Personal Address Book (PAB) =

Article ID: 218299

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218299



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
You may receive the following error message when you attempt to import a Personal Address Book into your Outlook profile:

An error occurred while importing or exporting and the import/export was terminated. MAPI error 0X80004005 was reported. Please try to import/export again later.



CAUSE
The storage medium that the Personal Address Book is located on is write-protected. This can occur if the Personal Address Book is stored on a compact disc or a write-protected disk. The import process must write to the location where the Personal Address Book file resides for the import to succeed.



RESOLUTION
Move the Personal Address Book to your hard disk and attempt to import again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: OL2K

Keywords: kbbug kbnofix KB218299

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