Microsoft KB Archive/96658

= PROFS: VM Host Screen Keyboard Locks Up =

Article ID: 96658

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway for IBM PROFS and OfficeVision 2.1
 * Microsoft Mail Gateway for IBM PROFS and OfficeVision 3.0

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This article was previously published under Q96658



SUMMARY
When the Microsoft Mail Gateway to PROFS, versions 2.1b and 3.0, process files, the keyboard on the VM host portion of the gateway locks up and the PROFS gateway hangs or crashes. When you view the VM host screen, the X-F keyboard lock up symbol appears on the lower left corner of the screen.

The Host screen keyboard locks up because the gateway does not set the Reset key after it executes a command.

In versions of VMGATE.EXE earlier than version 3.0, you had to restart the gateway, bringing up both the LAN and host sides. VMGATE version 3.0 uses a new algorithm when it sends a string to the MS-GATE VM ID. In the new algorithm, VMGATE sends the following keystrokes before it sends a string:
 * RESET
 * HOME
 * ERASE EOF

to perform these tasks:
 * ensure that the host screen is ready to accept a new screen
 * position the cursor at the start of the input field
 * erase any string that was entered previously

Note: HOSTDISP version 2.1b does not correct this error.

Additional query words: 2.10b 3.00 hang crash hung

Keywords: KB96658

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