Microsoft KB Archive/175997

= Microsoft Knowledge Base =

Err Msg: Findfast Caused an Invalid Page Fault in Findfast.exe
Last reviewed: October 30, 1997

Article ID: Q175997

The information in this article applies to:


 * The Microsoft Network, version 2.51

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive one or both of the following error messages:


 * Findfast caused an invalid page fault in module Findfast.exe.
 * Osa caused an invalid page fault in module Osa.exe.

RESOLUTION
To resolve this issue, remove the shortcuts to Microsoft Find Fast and Office Startup from the Startup folder. To do so, use the following steps:


 * 1) Right-click Start, and then click Open.
 * 2) Double-click the Programs folder.
 * 3) Double-click the Startup folder.
 * 4) Right-click the Microsoft Find Fast shortcut icon, and then click Delete.
 * 5) Right-click the Office Startup shortcut icon, and then click Delete.
 * 6) Close all open windows, and then restart the computer.