Microsoft KB Archive/189386

= Multiple CD-ROM Drive Letters After Upgrading to Windows 98 =

Article ID: 189386

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q189386



SYMPTOMS
After you upgrade to Windows 98, four CD-ROM drives may be displayed in My Computer and Windows Explorer even though you have only one CD-ROM drive in your computer.



CAUSE
This behavior can occur if you are using an NEC 4X4, 4X6, 4X8, or 4X16 CD-ROM drive, and you installed the NEC Single CD tool in your previous version of Windows.



RESOLUTION
To resolve this behavior, reinstall the Single CD tool using the disk included with your NEC 4X CD-ROM drive.



MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kbenv kbprb KB189386

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