Microsoft KB Archive/311137

= A Page Fault Error Occurs in Wab32.dll When You Start NetMeeting =

Article ID: 311137

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q311137



SYMPTOMS
When you try to start NetMeeting, you may receive the following error message:

Conf.exe caused an invalid page fault in Wab32.dll.

NetMeeting then quits.



CAUSE
This behavior can occur if there is a corrupted contact entry in the Windows Address Book.



RESOLUTION
To resolve this behavior, either delete the corrupted contact entry or delete the entire Address Book.

To delete the entire Address Book, delete all *.wab files from the hard disk.



MORE INFORMATION
Before you delete the entire Address Book, you may want to back up the Address Book first by copying the .wab file to another folder. (If you copy the .wab file to another folder, you do not need to change the file name.) Follow these steps:  Either create a new folder to store the .wab file in, for example C:\Backup, or use an existing folder.

For information about how to create a folder, click Start, click Help, click the Index tab, type new folder, and then double-click the New Folders topic. Locate the .wab file:  Click Start, point to Search, and then click For Files or Folders. In the Named box, type *.wab, and then click Find Now.  Copy the  .wab file to make a backup, where  is the name or alias of the Outlook Express user who owns the .wab file, and save the backup to the folder where you want to store it.

For information about how to copy a file, click Start, click Help, click the Index tab, type copying, and then double-click the files or folders topic.</li></ol>

Keywords: kbenv kberrmsg kbprb KB311137

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