Microsoft KB Archive/889320

= When you disable the Windows Firewall service on your Windows XP Service Pack 2-based computer, the Computer Browser service stops after five minutes and Event ID 7023 is logged in the Event Viewer =

Article ID: 889320

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you disable the Windows Firewall service on your Microsoft Windows XP Service Pack 2 (SP2)-based computer, the Computer Browser service stops after five minutes and the following event is logged in the Event Viewer System log: Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7023

Date: < >

Time: < >

User: N/A

Computer: < >

Description: The Computer Browser service terminated with the following error: This operation returned because the timeout period expired.

For more information, see Help and Support Center at http://support.microsoft.com.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Windows XP Service Pack 2

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   Date         Time   Version            Size    File name --  20-Dec-2004  17:54  5.1.2600.2586      77,824  Browser.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbpubtypekc kbqfe kbhotfixserver kbwinxppresp3fix kbwinxpsp3fix kbfix kbbug KB889320

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