Microsoft KB Archive/134326

= Windows NT 3.5 Service Pack 2 Does Not Detect Windows NT Version =

Article ID: 134326

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q134326



SYMPTOMS
When you run the Windows NT 3.5 Service Pack 2 Update program (UPDATE.EXE) in Windows NT 3.51, the following STOP error message appears when you restart Windows NT:

STOP: c0000139 - The procedure call point NtAllocateUuids could not be located in the dynamic link library NTDLL.DLL



CAUSE
Windows NT 3.5 Service Pack 2 should only be applied to Windows NT version 3.5. The Windows NT 3.5 Service Pack 2 UPDATE.EXE does not detect if you are attempting to install over Windows NT version 3.51.



WORKAROUND
To work around this problem, you must upgrade to Windows NT 3.51 again. The Emergency Repair Disk cannot salvage the Windows NT 3.51 system since the registry information for the operating system version has been changed to Windows NT 3.5 Service Pack 2. The Repair process for Windows NT looks for the operating system version.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5 Service Pack 2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: KB134326

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