Microsoft KB Archive/120434

STOP Msg: cc:Mail For Windows Causes GP Fault When Run

PSS ID Number: Q120434 Article last modified on 08-24-1995

3.50

WINDOWS

= SYMPTOMS =

A General Protection (GP) fault occurs in CCMAIL.EXE at (or close to) 0002:08DE when you run cc:Mail.

= CAUSE =

Lotus cc:Mail cannot run if the path contains more than 143 characters. Use the Path command from a CMD window in Windows NT to view the path. The path cc:Mail inherits in Windows NT may be longer than the path created in AUTOEXEC.BAT. Under Windows, cc:Mail exhibits the same behavior.

If the path is exactly 143 characters, cc:Mail runs, but an illegal path appears in the “P.O. Path:” edit box and cc:Mail causes a GP fault when you choose the OK button, even if you replace the invalid path.

= WORKAROUND =

Reduce path length to less than 143 characters.

= STATUS =

This is a design feature.

KBCategory: kb3rdparty kbbug3.50 KBSubcategory: ntstop nt16ap Additional reference words: prodnt 3.50 gpf win95 win95x wpp

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Copyright Microsoft Corporation 1995.