Microsoft KB Archive/204216

= XCLN: Schedule+ 1.0a Does Not Refresh Free and Busy Time in Planner =

Article ID: 204216

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Schedule+ 1.0 Standard Edition, when used with:
 * the hardware: Intel x86

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This article was previously published under Q204216



SYMPTOMS
Microsoft Schedule+ version 1.0a may not refresh the free and busy availability symbols after data is displayed as unavailable (a dimmed check mark is displayed next to the user's name). This commonly occurs near the end of the year. This behavior occurs when you change the Year field in the planner to either a year earlier or later, before the date that you want has been displayed.

When a planner is open, if you select an attendee (typically from another postoffice) for a date that contains no free and busy data for that user, a dimmed check mark is displayed next to the user's name, which signifies that no schedule data is available. If you then select a date that does contain free and busy information for the user, the dimmed check mark is not updated to reflect the available free and busy data, although the free and busy data itself may even be displayed in the planner view.



WORKAROUND
To work around this problem, select the date before you select the attendees list, or remove the attendee and then re-add the attendee to the attendee list after you chose the date. To prevent future occurrences of this problem, send 12 months of free and busy data in advance. This problem does not affect Schedule+ version 7.0 and later.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB204216

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