Microsoft KB Archive/319472

= A Memory Leak Occurs in the Msdmserv Process When Categories Are Added and Deleted Repetitively =

Article ID: 319472

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q319472



SYMPTOMS
When categories are deleted and added repetitively, the SharePoint Portal Server service (Msdmserv) may leak memory under certain conditions. If this memory leak occurs, you eventually receive the following error message:

8007000E Not enough storage is available to complete this operation.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the following file attributes or later:

  Version          File name ---  10.145.4629.11   Vaimem.dll NOTE: Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft SharePoint Portal Server 2001.



MORE INFORMATION
There is a client fix and server fix for this DLL file. The server file is located in the \Program Files\SharePoint Portal Server\Bin folder, and the client file is located in the \Program Files\Common Files\Microsoft Shared\Web Folders folder. The fix installer only updates the server version of the file because the updated version of this file fixes the memory leak problem in the Msdmserv process.

Additional query words: sps memory leak msdmserv categories adding deleting

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbqfe kbshareptportalsvr2001presp2fix KB319472

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