Microsoft KB Archive/183228

= WD98: Fax Does Not Appear on File Menu When Using MacComCenter =

Article ID: 183228

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Word 98 for Macintosh

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This article was previously published under Q183228



SYMPTOMS
If you have MacComCenter and you attempt to fax from Microsoft Word 98 Macintosh Edition, you may receive an error or no message at all, but nothing is faxed.

MacComCenter is a communications suite with extensive fax, voice mail, and data functionality for the Macintosh family of computers. MacComCenter adds "Fax" to the File menu of most Macintosh programs.



CAUSE
"Fax" does not appear in the Word 98 File menu until you select the fax driver in the Chooser.



RESOLUTION
To fax from Word 98 using MacComCenter, follow these steps:


 * 1) On the Apple menu, click Chooser.
 * 2) In Chooser, select the fax driver.
 * 3) Close Chooser and return to Word.

You should now be able to fax from Word 98.



STATUS
Microsoft has confirmed this to be a problem between Smith-Micro MacComCenter faxing software versions 1.3.9 and 2.01 and Microsoft Word 98 Macintosh Edition.

