Microsoft KB Archive/137252

= PRJ41: Workgroup Mail Files Not Installed Again with Reinstall =

Article ID: 137252

Article Last Modified on 11/5/2000

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APPLIES TO


 * Microsoft Project 4.1 Standard Edition

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This article was previously published under Q137252



SYMPTOMS
When you open a TeamAssign message in your mail program, you may receive the following error message:

Microsoft Project workgroup mail is not installed properly.

Additionally, if you run the Microsoft Project Setup program in maintenance mode, and you click Reinstall to reinstall the workgroup mail files, you continue to receive this error message when you open a TeamAssign message.



CAUSE
This problem occurs if the Openmail.exe or the Opmlccm.exe file is no longer located on your computer. The Microsoft Project Setup program installs Openmail.exe if you use a Microsoft mail program or Opmlccm.exe if cc:Mail or Lotus Notes is installed on your computer. This file (the appropriate file for your mail program) allows you to open TeamAssign messages in your mail program.

After you install Microsoft Project, if this workgroup file is for some reason no longer located on your computer, when you reinstall the Microsoft Project files by running the Setup program in maintenance mode and clicking the Reinstall button, this file is not copied to your computer. Normally, the Reinstall button copies all of the Microsoft Project files and settings that were installed when you ran Setup. However, the appropriate workgroup mail file, Openmail.exe or Opmlccm.exe, is not copied to your computer using the Reinstall button.



WORKAROUND
To reinstall the Openmail.exe or Opmlccm.exe file if it has been deleted from your computer, run the Wgsetup.exe file located on your Microsoft Project Setup Disk1. This file runs the Workgroup Message Handler Setup and installs the appropriate workgroup mail files.

Keywords: kbsetup kbprb KB137252

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