Microsoft KB Archive/835353

= The virtual machine quits unexpectedly when you install Windows NT 4.0 Workstation SP1 on a virtual machine in Virtual PC 2004 =

Article ID: 835353

Article Last Modified on 3/4/2005

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APPLIES TO


 * Microsoft Virtual PC 2004

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SYMPTOMS
In Microsoft Virtual PC 2004, when you run the Setup program to install Microsoft Windows NT 4.0 Workstation Service Pack 1 (SP1) on a virtual machine, the virtual machine quits unexpectedly (crashes), and you receive a Stop error.



CAUSE
This problem occurs because the Vmm.sys driver in Virtual PC reports an incorrect page fault address to the Windows NT 4.0 Workstation kernel. This problem may occur if both the following conditions are true:
 * You use a bootable CD-ROM to install Windows NT 4.0 Workstation Service Pack (SP1) on the virtual machine.
 * The virtual machine has 256 megabytes (MB) of RAM available.



WORKAROUND
To work around this problem, reduce the RAM that is available to the virtual machine to 64 MB, and then run the Setup program to install Windows NT 4.0 Workstation SP1 on the virtual machine. After Windows NT 4.0 Workstation SP1 is installed on the virtual machine, increase the RAM to the setting that you want. To change the memory allocation for a virtual machine, follow these steps:
 * 1) Start Virtual PC.
 * 2) In the list of virtual machines, click the virtual machine that you want to configure, and then click Settings.
 * 3) In the Setting column, click Memory.
 * 4) To modify the memory allocation, use one of the following methods:
 * 5) * In the RAM box, type the number of megabytes that you want to allocate to the virtual machine.
 * 6) * Move the slider until the number of megabytes that you want to allocate to the virtual machine appears in the RAM box.
 * 7) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For more information about Virtual PC, visit the following Microsoft Web site:

http://www.microsoft.com/windows/virtualpc/default.mspx

Additional query words: blue screen bluescreen 0x0000000A

Keywords: kbbug kbpending KB835353

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