Microsoft KB Archive/161608

= OL97: No Prompt to Select a Profile When Starting Outlook =

Article ID: 161608

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q161608





SYMPTOMS
If you configure multiple profiles and start Microsoft Outlook 97, Outlook does not allow you to choose among profiles. Without prompting, Outlook uses the default profile.



CAUSE
Although you can configure multiple profiles, the option to choose the profile at startup is off by default. Consequently, Outlook opens with your default profile.



WORKAROUND
To receive a prompt for the startup profile, follow these steps:
 * 1) Start Outlook with the default profile.
 * 2) On the Tools menu, click Options, and then click the General tab.
 * 3) Under Start settings, click "Prompt for a profile to be used."
 * 4) Click OK.

Each time you start Outlook, you will receive a prompt to choose your active profile for that session.

