Microsoft KB Archive/330158

= Your Conexant Modem Is Incorrectly Identified After You Upgrade to Windows XP =

Article ID: 330158

Article Last Modified on 4/5/2005

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q330158



SYMPTOMS
After you upgrade to Windows XP, your Conexant modem may be identified in Device Manager as a Best Data &quot;Data/Fax Modem&quot;. You may also receive the following error message:

Cannot establish a connection.

After this occurs, your modem may not work correctly.



RESOLUTION
To resolve this issue, download and install the Windows XP drivers for your Conexant modem. For information about how to download and install drivers for your Conexant modem, visit the following Conexant Web site:

http://www.conexant.com/support/md_winxpinfo.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbprb KB330158

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