Microsoft KB Archive/150997

= Microsoft Knowledge Base =

Opening Multiple Online Viewer Titles May Cause Hang
Last reviewed: July 18, 1997

Article ID: Q150997

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3

SYMPTOMS
If you attempt to open more than one online viewer (MediaView) title simultaneously, your computer may stop responding (hang).

RESOLUTION
To free your computer, press CTRL+ALT+DELETE, and then click End Task.

To prevent the problem, open only one online viewer title at a time.

STATUS
Microsoft has confirmed this to be a problem in The Microsoft Network versions 1.2 and 1.3. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.