Microsoft KB Archive/281103

= Incorrect Help File Content In Korean Windows Millennium Edition =

Article ID: 281103

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q281103



SYMPTOMS
Illegible text may be displayed if you follow these steps in the Korean version of Windows Millennium Edition (Me):  Click Start, and then click Help. Click the Troubleshooting link under the What would you like help with? category. Click the Audio-visual problems link under the Troubleshooting category. Click the Sound Troubleshooter link under the Troubleshooting category. Click either of the following topics under the What problem are you having? heading, and then click Next:  The computer stops responding when a sound plays. A sound plays, but then stops suddenly.</li></ul>

</li> Click the MIDI link under the Can you play other wave and MIDI files? heading.</li></ol>

<div class="cause_section">

CAUSE
This behavior occurs because the Help file that is linked to the &quot;MIDI&quot; item is not the correct Korean localized version of the file.

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Korean version of this fix should have the following file attributes or later: <pre class="fixed_text">  Date         Time     Size     File name      Operating system --  11/29/2000   01:00p   14,032   W0tshelp.hlp   Windows Me

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Korean version of Windows Me.

<div class="moreinformation_section">

MORE INFORMATION
For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Additional query words: garbage corrupted

Keywords: kbdisplay kbprb kbqfe KB281103

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