Microsoft KB Archive/812343

= Network Activity Causes Computer to Stop Responding =

Article ID: 812343

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
When network activity occurs on your Local Area Network (LAN) or dial-up connection, you may receive the following error message on a blue screen, and your computer may stop responding (hang):

Stop 0x050 PAGE_FAULT_IN_NONPAGED_AREA mrxwdnp.sys

You may have performed any of the following activities before you experience these symptoms:
 * Connect to the Internet.
 * Disconnect from the Internet.
 * Send or receive e-mail messages.



CAUSE
This issue may occur if the Wall Data &quot;Rumba&quot; software is installed on your computer.



RESOLUTION
To resolve this issue, rename the Mrxwdnp.sys file:
 * 1) Click Start, point to Search, and then click For Files or Folders.
 * 2) Type mrxwdnp.sys in the Search for files or folders named box.
 * 3) In the Look in box, click Local Hard Drives.
 * 4) Click Search now.
 * 5) After the search is complete, rename any copies of the Mrxwdnp.sys file that you find to mrxwdnp.OLD.
 * 6) Restart your computer.

Keywords: kbprb kbnetwork KB812343

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