Microsoft KB Archive/174269

= Actimates Barney Software Err Msg: Incompatible Colorsetting =

PSS ID Number: 174269

Article Last Modified on 11/21/2003

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The information in this article applies to:


 * Microsoft Barney Goes to the Circus 1.0
 * Microsoft Fun on Imagination Island with the Microsoft ActiMates PC Pack 1.0
 * Microsoft Fun on the Farm with Barney 1.0
 * Microsoft Barney Under the Sea 1.0

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This article was previously published under Q174269



SYMPTOMS
When you run an ActiMates-compatible software program using a display setting of 256 colors, you receive the following error message:

Incompatible colorsetting. This Barney software requires that your computer be set to 256 colors or higher.

To change your color setting:

 

Click the Windows Start button, click Settings, and then click Control Panel.

Double-click the Display icon, then click the Settings tab.

Under Color Palette, select 256 Color.





CAUSE
The ActiMates software requires a screen resolution of 800 x 600.



RESOLUTION
Use the following steps to resolve this problem:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display and then click the Settings tab.
 * 3) Under Desktop Area, move the slider to 800 x 600 Pixels.
 * 4) Click OK.

NOTE: If you are unable to change the screen resolution to 800 x 600, your computer or monitor may not be capable of displaying this resolution. In which case, you should contact your computer manufacturer for further troubleshooting assistance.

