Microsoft KB Archive/237943

= Cannot Install Site Server 3.0 on a Server with Internet Explorer 5.0 =

Article ID: 237943

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition
 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q237943



SYMPTOMS
When you attempt to install the Japanese version of Site Server 3.0 (build 794.30 or 795.3) on a server with Internet Explorer 5.0 installed, the Site Server 3.0 installer stops responding.



RESOLUTION
To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

219292 How to Obtain the Latest Site Server 3.0 Service Pack



WORKAROUND
To install the Japanese version of Site Server 3.0 (builds 794.30, and 795.3) on a server with Internet Explorer 5.0, you must install Site Server 3.0 first, and then install Internet Explorer 5.0.



STATUS
Microsoft has confirmed that this is a problem in Site Server version 3.0 for Japan. This problem was first corrected in Site Server 3.0 Service Pack 3.

Keywords: kbbug kbpending KB237943

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