Microsoft KB Archive/329212

= XADM: Error 0xc002007e When You Start Mailbox Manager =

PSS ID Number: 329212

Article Last Modified on 10/21/2003

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The information in this article applies to:

 Microsoft Exchange Server 5.5, when used with:  the operating system: Microsoft Windows NT 4.0

 the operating system: Microsoft Windows NT 4.0 SP6a 

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This article was previously published under Q329212





SYMPTOMS
When you start Mailbox Manager from the add-ins container of the Exchange Server 5.5 Exchange Administrator program, you may receive the following error message:

&quot;mbclean99&quot; could not be loaded. 0xc002007e

NOTE: You cannot resolve this problem by removing and reinstalling Exchange.



CAUSE
This problem may occur if Exchange Administrator (Admin.exe) tries to load the Wldap32.dll and Mfc42.dll files from a shared folder on the network by using a UNC format. If the share is inaccessible, this symptom occurs.

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RESOLUTION
To resolve this issue, make sure that the shared folder path that contains the Wldap32.dll and Mfc42.dll files is available to the computer from which you are running Exchange Administrator. You may also want to view the Application log in the Event Viewer to see if it provides additional UNC troubleshooting information.

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STATUS
Microsoft has confirmed that this is a problem in Exchange Server 5.5.

Keywords: kbbug kberrmsg kbpending KB329212

Technology: kbExchange550 kbExchangeSearch kbOSWinNT400 kbOSWinNT400SP6a kbOSWinNTSearch kbOSWinSearch kbZNotKeyword2

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