Microsoft KB Archive/292608

= Dr. Watson in Scw.exe at Address 0x00408f24 =

Article ID: 292608

Article Last Modified on 1/18/2006

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q292608



SYMPTOMS
When you add a computer account to the server with the Manage Computer Wizard in the Small Business Server (SBS) console, or by running SmallBusiness\Scw.exe, you may receive one of the following errors after you click Next on the Applications to Install screen:

RUNDLL

An exception occurred while trying to run &quot;&quot;

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Dr. Watson for Windows NT

An application error has occurred and an application error log is being generated. SCW.exe Exception: access violation (0xc0000005), Address: 0x00408f24.



CAUSE
This behavior occurs because there is more than one floppy disk drive installed on the server.



RESOLUTION
To resolve this behavior, disable the B floppy disk in the computer's basic input/output system (BIOS).



STATUS
This problem was corrected in Small Business Server 2000.



MORE INFORMATION
If you disable floppy disk A in the BIOS, Microsoft Windows NT does not detect either floppy disk. If Windows NT does not detect floppy disk A, the Setup Computer Wizard produces an error that indicates that no floppy disks were detected, which prevents the Setup Computer Wizard from creating a Client Setup disk.

Additional query words: smallbiz setup computer wizard client disk

Keywords: kberrmsg kbbug kbnofix kbhardware kbenv KB292608

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