Microsoft KB Archive/196989

OL2000: AOL E-mail Service Not Available for Microsoft Outlook

PSS ID Number: Q196989 Article last modified on 05-14-1999

WINDOWS:2000

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Outlook 2000 == 

= SUMMARY =

You are unable to use Microsoft Outlook as your e-mail client with America OnLine services (AOL).

= MORE INFORMATION =

AOL does not provide an e-mail transport service that can be used with Outlook. AOL uses a proprietary e-mail system that requires the use of their own e-mail client software.

In the book “Running Microsoft Outlook 98” by Alan Neibauer, pages 110, 140, and 265 there are references that imply you can get e-mail from AOL through Outlook. This is incorrect.

For more information about using AOL e-mail and other AOL services, contact AOL on their Web site at:

http://www.aol.com

= REFERENCES =

America OnLine is a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

Additional query words:

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========================================================= Keywords : kb3rdparty CfgUnsup CfgIM CfgAOL Version : WINDOWS:2000 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.