Microsoft KB Archive/931551

= The Office Update Inventory Tool and the SMS scanning tools show previously installed updates as applicable in Office 2003 Service Pack 1 =

Article ID: 931551

Article Last Modified on 4/4/2007

-

APPLIES TO


 * Microsoft Office Standard Edition 2003
 * Microsoft Office 2003 Service Pack 1

-



SYMPTOMS
You use the Microsoft Office Update Inventory Tool or the Systems Management Server (SMS) scanning tools to check one or more computers for the status of Microsoft Office 2003 updates. However, you may notice that previously installed updates are listed as applicable.



CAUSE
This issue occurs with updates that have been superseded by newer updates on computers that are running Microsoft Office 2003 Service Pack 1 (SP1).

This issue occurs only with the detection tools that are mentioned in the &quot;Symptoms&quot; section.



RESOLUTION
To resolve this issue, upgrade to Microsoft Office 2003 Service Pack 2 (SP2).



WORKAROUND
To prevent SMS from continuously trying to install the old updates, remove the old updates from the list of approved updates in the SMS catalog.



MORE INFORMATION
Support for Office 2003 SP1 ended after the release of the security updates on October 10, 2006. The detection tool library contains entries for Office 2003 SP1 and for Office 2003 SP2. The duplicate entries cause previously installed updates to be reported as applicable. Because this issue affects only Office 2003 SP1 installations, there is no update to the detection tools to address this issue.

The following updates are known to cause this issue:
 * MS06-012 (Office)

This update was replaced by MS06-059.
 * MS06-027 (Word)

This update was replaced by MS06-060.
 * MS06-028 (PowerPoint)

This update was replaced by MS06-058.
 * MS06-037 (Excel)

This update was replaced by MS06-059.
 * MS06-038 (Office)

This update was replaced by MS06-048. MS06-048 was then replaced by MS06-062.

Keywords: kbtshoot kbexpertisebeginner kbprb KB931551

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.