Microsoft KB Archive/149778

Online: Transfers Between Accounts in Wrong Direction

PSS ID Number: Q149778 Article last modified on 09-13-1997

3.0 3.0a 4.0 4.0a 5.0

WINDOWS

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= SUMMARY =

If you use Microsoft Money Online Banking, you can transfer funds between your bank accounts electronically. On rare occasions, this transfer may appear to go in the wrong direction.

If you experience this when transferring money between online bank accounts, verify that the transfer transaction is entered correctly in Money before calling your bank. This article describes the steps necessary to do this.

If you determine that the transaction was entered correctly in the Account Register, but find that the transfer went in the wrong direction when entered by your bank, contact your bank’s online support.

= MORE INFORMATION =

For information about how to correctly enter an Electronic Funds Transfer (Xfer), please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q147895 TITLE : Money: How to Enter an Xfer and Setup Xfer Reminders

NOTE: It is best to enter an Xfer in the account register of the online account from which you want to transfer funds.

To verify that an existing transaction was created correctly, use the following steps for your version of Money:

Money for Windows 95
  Click the transaction in the Account Register of the online account out of which you are transferring funds.   Check to see that the Transfer tab is selected. It appears in bold letters in the foreground when selected.   The From box contains the name of the account from which the funds are transferred.   The To box contains the name of the account to which the funds are transferred.   The Pay To box is optional. It may be used to indicate a payee or description of the transaction for your records or for reporting purposes.   The Amount box should contain a positive number. NOTE: A negative number, including a number within parenthesis, causes the transfer to go in the opposite direction.   In the Account Register, the transaction amount appears in the Payment column, not the Deposit field. An amount in the Deposit column causes the transfer to go in the opposite direction. 

If you have edited your transaction in the Online Services area of Money 4.0, and it went in the wrong direction, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q152810 TITLE : Money Xfer: Funds Transferred in the Wrong Direction

Money Version 3.0
  Click the transaction in the Account Book to select it for editing. </li>  Click the Transfer To or Transfer From field. </li>  A Transfer To transaction lists the amount in the Payment column. A Transfer From transaction lists the amount in the Deposit column. NOTE: A Transfer To transaction transfers money from the account you are currently in to the account listed to the right of the Transfer field. A Transfer From transaction transfers money from the account listed to the right of the Transfer field and to the account you are currently in. </li>  If you have not yet sent the Xfer instructions to Online Services, you can change the transfer so that it goes in the opposite direction by deleting the amount from the Payment or Deposit column and entering it in the other column. </li></ol>

KBCategory: kbusage kbhowto KBSubcategory: kbonline

Additional reference words: w_money howto 97 Rollerbob

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========================================================= Keywords : kbonline Version : 3.0 3.0a 4.0 4.0a 5.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.