Microsoft KB Archive/103107

= Quark XPress for Windows Fails to Print =

Article ID: 103107

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q103107





SYMPTOMS
Quark XPress for Windows, version 3.12 does not print correctly under Windows NT and Windows NT Advanced Server. When a job prints, it is unreadable. The output sheet is gray with a thin white margin on all four edges of the paper. This problem was verified on a Hewlett-Packard (HP) LaserJet 4 Si PostScript printer.



CAUSE
Quark XPress for Windows does not work correctly with the Windows NT PostScript printer driver version 3.1. Quark XPress requires use of a PostScript printer; therefore, this problem cannot be avoided.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Quark Xpress is manufactured by Quark Incorporated, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt quarkexpress express quarkxpress halftone half-tone

Keywords: kbprint kb3rdparty KB103107

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