Microsoft KB Archive/115366

= Works: Unable to Run Works Maintenance Mode Setup =

Article ID: 115366

Article Last Modified on 11/15/2004

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APPLIES TO


 * Microsoft Works 3.0 Standard Edition
 * Microsoft Works 3.0a
 * Microsoft Works 3.0b
 * Microsoft Works 4.5 Standard Edition
 * Microsoft Works 4.5a
 * Microsoft Works 4.0 Standard Edition
 * Microsoft Works 4.0a

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This article was previously published under Q115366



SYMPTOMS
To make changes to a Works installation, you must run setup in maintenance mode. Maintenance mode setup is automatically accessed if you run setup again after a successful initial installation.

Works setup may fail to access the maintenance mode if any of the following conditions exist:

 The Setup.stf file is not in the Works 3.0 SETUP subdirectory (C:\MSWORKS\SETUP by default), or the Works 4.0 SETUP40 or Works 4.5 SETUP45 subdirectory (C:\PROGRAM FILES\MSWORKS\SETUP40 by default)

You may receive the following error:

Setup is unable to open the data file 'C:\MSWORKS\SETUP\SETUP.STF';please run Setup again from where you originally ran it.

NOTE: This example assumes that Works is installed in the C:\MSWORKS directory.  For Works 3.0, 3.0a, and 3.0b, the information for SETUP.STF is not in the WIN.INI file or the path is not shown properly. The WIN.INI section for SETUP.STF is as follows and should be typed exactly as shown under the header for each version:

NOTE: The following examples assume that Works is installed in the C:\MSWORKS directory.

US English Works version 3.00:      [MS Setup (ACME) Table Files] MSWORKS.EXE@v3.0.0.261 (US English)=C:\MSWORKS\SETUP\SETUP.STF US English Works version 3.0a:      [MS Setup (ACME) Table Files] MSWORKS.EXE@v3.0.0.273 (US English)=C:\MSWORKS\SETUP\SETUP.STF US English Works version 3.0b:      [MS Setup (ACME) Table Files] MSWORKS.EXE@v3.0.0.275 (US English)=C:\MSWORKS\SETUP\SETUP.STF 



RESOLUTION
If the SETUP.STF file is missing, you must run setup again from the original source, such as diskettes, CD-ROM drive, or network location.

If the SETUP.STF file is still on the hard drive, but the path is wrong in the WIN.INI (Works 3.0, 3.0a, 3.0b), try changing the path so that it matches the location of the SETUP.STF.

NOTE: Each Microsoft application that uses the ACME setup engine will have its own SETUP.STF file. Do not try changing the path to point to the SETUP.STF file unless you are sure that it is the setup file for Works.

Additional query words: kbhowto w_works STF Icon Crash Err 3.00 3.00a 3.00b 4.00 4.00a 4.50 4.50a

Keywords: kberrmsg kbsetup kbprb KB115366

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