Microsoft KB Archive/927966

= Error message when you connect to an instance of ProClarity Analytics Server (PAS) that is running on a Windows XP Professional-based computer: &quot;HTTP 403.9 - Access Forbidden Too many users are connected&quot; =

Article ID: 927966

Article Last Modified on 12/5/2006

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APPLIES TO


 * ProClarity Analytics Server 6.1
 * ProClarity Analytics Server 6.2

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SYMPTOMS
When you connect to an instance of ProClarity Analytics Server (PAS) that is running on a Microsoft Windows XP Professional-based computer, you may receive the following error message:

HTTP 403.9 - Access Forbidden: Too many users are connected.

For example, you may receive this error message when you use ProClarity Desktop Professional to connect to the instance of PAS.



CAUSE
This problem occurs because Microsoft Internet Information Services (IIS) reached the connection limit.

Note IIS is running on the computer that is running PAS.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
When IIS is running on a Windows XP Professional-based computer, IIS has a connection limit of 10 connections. However, when IIS is running on a Microsoft Windows Server 2003-based computer or on a Microsoft Windows 2000 Server-based computer, IIS does not have a connection limit.

We do not recommend that you install PAS on a Windows XP Professional-based computer. You can move PAS to a Windows Server 2003-based computer or to a Windows 2000 Server-based computer.

Keywords: kbtshoot kberrmsg kbprb kbexpertiseadvanced KB927966

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