Microsoft KB Archive/188964

= OL98: Network Error Received Running Setup from CD =

Article ID: 188964

Article Last Modified on 8/3/1999

-

APPLIES TO


 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q188964



SYMPTOMS
You are attempting the run Active Setup using the Microsoft Outlook 98 compact disc and you receive the following error:

Setup could not retrieve the information needed for the installation. The network is probably busy. Please run Setup again later.



CAUSE
This error may occur due to a problem with the security features on your computer.



RESOLUTION
To resolve a possible problem with the security features on your computer, follow these steps:
 * 1) On the Start menu, point to Find and click Files Or Folders.
 * 2) In the Named box type, Wintrust.dll.
 * 3) In the Look In list, click to select your hard drive.
 * 4) Click to select the Include Subfolders check box, and click Find Now.
 * 5) In the list of found files, click Wintrust.dll and then click Rename.
 * 6) Rename the current Wintrust.dll to Wintrust.old.
 * 7) Repeat steps 2 through 6 to find and rename Wininet.dll and Urlmon.dll.
 * 8) Close the Find dialog box, click the Start button and click to select Shut Down. Click Restart and then click OK.
 * 9) Run Active Setup again to install Outlook.

