Microsoft KB Archive/330137

= &quot;There Is No Disk in the Drive. Please Insert a Disk into Drive \Device\harddisk\Dr1&quot; Error Message When You Start Your Computer =

Article ID: 330137

Article Last Modified on 4/29/2003

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APPLIES TO


 * Microsoft Windows XP Professional Edition
 * Microsoft Windows XP Home Edition

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This article was previously published under Q330137



SYMPTOMS
When you start your computer, you may receive the following error message:

There is no disk in the drive. Please insert a disk into drive \Device\harddisk\Dr1

When you try to print a Microsoft Word document, you may also receive the following error message:

CiceroUIWndFrame,WINWORD.EXE\NoDisk\Device\Harddisk1\DR1



CAUSE
This issue occurs when all the following conditions are all true:
 * You have a removable drive, such as an Iomega Zip drive, configured as drive letter C.
 * You do not have a removable disk in the removable disk drive.



RESOLUTION
To resolve the issue, use one of the following methods:
 * Insert a removable disk in the removable drive before you start the computer.
 * Change the drive letter assignment for the removable drive to a letter other than C.

To change the drive letter assignments in Windows XP, follow these steps:
 * Log on to the computer as Administrator.
 * Insert a disk in the removable drive.
 * Click Start, right-click My Computer, and then click Manage.
 * Click Disk Management.
 * Right-click the partition, logical drive, or volume that you want to change, and then click Change Drive Letter and Paths.
 * Click the removable drive, click it, click Change, click the drive letter that you want to use, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB330137

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