Microsoft KB Archive/196320

= EDI Certificates from VeriSign Unreadable if Opened in Outlook 97/98 =

Article ID: 196320

Article Last Modified on 7/16/2004

-

APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

-



This article was previously published under Q196320



SYMPTOMS
Electronic Data Interchange (EDI) certificates received from VeriSign and viewed in Outlook 97 or Outlook 98 may be unreadable when used with the Commerce Interchange Pipeline Manager.



CAUSE
When an EDI certificate is requested from VeriSign, it is sent to the requestor as an SMIME attachment with no text in the body, and when it is viewed in Outlook 97 or Outlook 98, it may not be able to be imported into the Commerce Interchange Pipeline Manager.



WORKAROUND
To work around this problem, use a POP3 Mail client such as Outlook Express to read VeriSign EDI certificates.



MORE INFORMATION
This will no longer be an issue when the Commerce Interchange Pipeline Manager is in VeriSign's list of "EDI applications." When Microsoft Commerce Server is on the list, VeriSign will send the certificate as a text message rather than as an attachment.

Keywords: kbprb kbpending KB196320

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.