Microsoft KB Archive/173290

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Article ID: Q173290

The information in this article applies to: - Microsoft Word for Windows 95, versions 7.0,7.0a

SYMPTOMS
In Word versions 7.x, when you open a Word 97 for Windows document that contains an outline numbered list formatted with a numbered style with all capital letters, as in the following example

ONE TWO THREE the numbered style font effect is changed to mixed case, as in the following example: One Two Three

CAUSE
This problem occurs if you use the Word 97 Import Converter (mswrd832.cnv) to open the document. Certain versions of the converter change the number style font effect of ALL CAPS to Mixed in an outlined numbered list.

RESOLUTION
To resolve this problem, upgrade to the latest version of the Word 97 Import Converter. To obtain the updated converter, use the method appropriate for your situation.

Obtaining the Converter If You Do Not Have Office 97
If you do not have Office 97 and you want to obtain the updated converter without purchasing Office 97, you can obtain the converter only. For information about how to obtain the converter only, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q162214 TITLE : WD: How to Obtain the Word 97 Import converter

Obtaining the Converter If You Do Have Office 97
If you do have Office 97, you can obtain the converter by upgrading to Office 97 Service Release 2 (SR-2). For information about how to do this, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q151261 TITLE : OFF97: How to Obtain and Install MS Office 97 SR-2

STATUS
Microsoft has confirmed this to be a problem with certain versions of the Word 97 Import converter.

This problem is corrected in the version of the converter available with Microsoft Office 97 SR-2. For more information about how to obtain this converter, please see the "Resolution" section of this article.

Additional query words: converter import mswrd832.cnv capital mixed

Keywords         : kbdta kbconversion Platform         : WINDOWS Issue type       : kbbug Solution Type    : kbfix
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