Microsoft KB Archive/304811

= No HyperTerminal Connection to Remote Computer That Is in Sleep or Standby Mode =

Article ID: 304811

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional x64 Edition

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This article was previously published under Q304811



SYMPTOMS
When you use HyperTerminal to dial in to a computer that has been put into sleep (hibernate) or standby mode, the computer appears to come out of sleep or standby mode, but there seems to be no connection between the computer and the remote dial phone.



CAUSE
This behavior can occur because some computers require a user-generated event to come fully out of sleep or standby mode. Even though the HyperTerminal connection is active, the computer still behaves as if it is in sleep or standby mode.



RESOLUTION
To resolve this behavior, perform a user action to bring the computer out of sleep or standby mode. For example, move the mouse, or press a key on the keyboard.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: stand by

Keywords: kbnetwork kbprb KB304811

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