Microsoft KB Archive/295319

= Unable to Obtain a Lease from SonicWALL DHCP Server on a Windows XP-Based Computer =

Article ID: 295319

Article Last Modified on 1/13/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q295319





SYMPTOMS
On a Windows XP-based computer, you are unable to obtain a lease from a SonicWALL product that has a DHCP server.



CAUSE
This behavior occurs due to an incompatibility issue with the earlier versions of the BIOS of the SonicWALL products. A network trace shows that the DHCP server sending a negative acknowledgment (NACK) in response to the DHCP request.



RESOLUTION
To resolve this behavior, upgrade the firmware on the SonicWALL product to the latest version.



STATUS
This behavior is by design.



MORE INFORMATION
In a network trace of the DHCP packets, you see the following sequence:   Discover  (From client) Offer    (From Server) Request  (From client) NACK     (From server) In a successful trace, you see the following sequence:   Discover Offer Request ACK

Keywords: kbhardware kbnetwork kbprb KB295319

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