Microsoft KB Archive/133096

PUB2: Printing or Low Memory Error Message Opening Publication

= PUB2: Printing or Low Memory Error Message Opening Publication =

Q133096
- The information in this article applies to:

- Microsoft Publisher for Windows, versions 2.0, 2.0a -

SYMPTOMS

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When opening up a Publisher 2.0 publication file, you may receive one or more of the following error messages:

- Error in loading the printer driver.

- Windows is low on memory. Please save your work, close other applications, and continue.

- Printing could not continue because of an error. Press F1 for more details.

The file in question may be an old Publisher 2.0 publication file being opened on a computer other than the one it was created on; or it could be a machine with an updated version of the printer driver that created the publication.

CAUSE

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The Publisher publication file retains the settings of the previous printer setup and ignores current printer settings, even if the printer driver is the same version that created the file. Since the settings do not match, Publisher will issue one of the above error messages in response to the error.

STATUS

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Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Publisher for Windows 95, version 3.0.

RESOLUTION

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There are two methods of resolving this problem:

Method 1:  Force Publisher to re-read the printer settings by doing the following:

a. Open the publication in Publisher.

b. On the File menu, click Print Setup.

c. Select the Specific Printer option, and reselect the same printer. Click OK.

The publication will now print normally.

Method 2:  This also forces Publisher to re-read the printer settings:

a. Open the publication in Publisher.

b. On the File menu, click Print Setup.

c. Select the Specific Printer option, and select a different printer. Click OK.

d. On the File menu, click Print Setup.

e. Either select your default printer or the specific printer you want to print from. Click OK

The publication will now print normally.

For more information on the error message "Windows is low on memory..." see the following article:

ARTICLE-ID: Q122480 TITLE    : PUB2: Low Memory Error Starting OLE Application

Additional query words: 2.00 2.00a pub20 mspub