Microsoft KB Archive/821404

= You cannot send e-mail messages from Word, PowerPoint, and Excel =

Article ID: 821404

Article Last Modified on 1/30/2007

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APPLIES TO


 * Microsoft Office Excel 2003
 * Microsoft Excel 2002 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Office PowerPoint 2003
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Office Word 2007
 * Microsoft Office PowerPoint 2007
 * Microsoft Office Excel 2007

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SYMPTOMS
When you use Microsoft Word, Microsoft PowerPoint, or Microsoft Excel, the Send To command may not appear on the File menu. Additionally, Visual Basic for Applications macro code that uses the SendMail method may not work.



CAUSE
Your e-mail program does not use Messaging Application Programming Interface (MAPI).



RESOLUTION
To send e-mail from a Microsoft Office program, you must have an e-mail program that supports MAPI. Examples of MAPI-compliant e-mail programs are Microsoft Outlook and Microsoft Outlook Express. Additionally, there are third-party e-mail programs.



MORE INFORMATION
For additional information about MAPI and Outlook, click the following article number to view the article in the Microsoft Knowledge Base:

252720 MAPI and CDO are not supported in Outlook IMO mode

Additional query words: Off97 Off2000 OffXP email WD97 WD2000 WD2002 XL97 XL2000 XL2002 PPT97 PPT2000 PPT2002 WD2007 PPT2007 XL2007

Keywords: kbprogramming kbvba kbmacro kbemail kbprb KB821404

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