Microsoft KB Archive/245112

= SofTrack Software Metering Running on Windows NT Server 4.0 Consumes Processor =

Article ID: 245112

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q245112



SYMPTOMS
When you log on to a computer that is running Microsoft Windows NT Server 4.0 and has SofTrack Workstation Metering by Elron Software, Inc. installed, your computer may stop responding (hang). This occurs when the System process consumes 100 percent of the central processing unit (CPU) resources. In addition, you may receive the following STOP error message:

STOP 0x0000000a in Ntoskrnl.exe



CAUSE
This behavior can occur if SofTrack Workstation Metering is running as a service on your computer.



RESOLUTION
To work around this behavior, stop the SofTrack Workstation Metering service.

For information regarding a possible upgrade of SofTrack Workstation Metering to resolve this issue, please visit the following Integrity Software Web site:

http://www.softwaremetering.com/

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: metering processor BSOD

Keywords: kbprb KB245112

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