Microsoft KB Archive/910268

= Meetings are unexpectedly moved one hour ahead in the last week of October in Exchange Server 2003 =

Article ID: 910268

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
When you use Collaborative Data Objects (CDO) to create meetings programmatically in Microsoft Exchange Server 2003, meetings are unexpectedly moved one hour ahead in the last week of October.



CAUSE
This problem occurs when all the following conditions are true:
 * Users in your organization use e-mail clients such as Microsoft Outlook Web Access. Alternatively, users use other devices or programs that use CDO to view and to manage their calendars.
 * Your organization is configured to a time zone that is represented by Coordinated Universal Time (UTC) time 00:00. (Coordinated Universal Time is also known as Greenwich Mean Time [GMT].)

Note This problem does not affect Exchange if the organization is configured to use a time zone other than a time zone in UTC 00:00.
 * The month of October has five Sundays.

In a UTC 00:00 time zone, daylight saving time ends on the last Sunday in October. However, a code defect in CDO causes the daylight saving time adjustment to occur on the fourth Sunday in October. This code defect causes an incorrect daylight saving time adjustment to occur in years that have five Sundays in October. For example, for client programs that use CDO to access meeting information, the daylight saving time adjustment occurs on October 22, 2006 instead of October 29, 2006 as expected.

Note This problem will occur next in the year 2010.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you apply the hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart your computer after you apply this hotfix. The Microsoft Exchange Information Store Service will be restarted when the fix is applied.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Hotfix installation information
You only have to install this hotfix on the servers that are running the CDO application. You do not have to install this hotfix on every Exchange server in the organization.

For more information about applying hotfixes for CDO applications, click the following article number to view the article in the Microsoft Knowledge Base:

917481 Information about CDO patching and third-party programs that interface with the calendar in Exchange Server and in Outlook



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming scema for Exchange Server software update packages

Additional query words: OL XCCC

Keywords: kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB910268

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