Microsoft KB Archive/321499

= Error Message: 80020009 Web server instance is not mapped to a membership service =

Article ID: 321499

Article Last Modified on 6/30/2006

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition
 * Microsoft Site Server 3.0 Commerce Edition
 * Microsoft Internet Information Server 4.0

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This article was previously published under Q321499



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
The authentication process seems to function; however, on any page that uses Active User Object (AUO) authentication, you receive one (or both) of the following error messages:

80020009 Web Server instance is not mapped to a membership service.

-2147352567 This Web Server instance is not mapped to a membership server instance, Error number -424, Object Required.



CAUSE
These errors occur because:
 * In Microsoft Windows NT 4.0, the application protection of the Web site is set to Run in Separate Memory Space.

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 * In Microsoft Windows 2000, the Application Protection setting is set to anything other than Low.



WORKAROUND

 * In Microsoft Windows NT 4.0, click to clear Run in Separate Memory Space.

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 * In Microsoft Windows 2000, set the Application Protection setting to Low.



STATUS
This behavior is by design.

Keywords: kbprb KB321499

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