Microsoft KB Archive/945034

= The Zune software does not share media with the Xbox 360 console after you upgrade from Windows XP to Windows Vista =

Article ID: 945034

Article Last Modified on 11/17/2007

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APPLIES TO


 * Zune software
 * Zune Digital Media Player

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SYMPTOMS
After you upgrade from Windows XP to Windows Vista, the Zune software does not share media with the Xbox 360 console. This occurs even though media sharing is enabled.



CAUSE
This issue occurs when the Zune Networking Sharing Service (NSS) does not start or becomes corrupted.



THINGS TO TRY
To resolve this issue, uninstall the Zune software, and then reinstall it.  To uninstall the Zune software, follow these steps:  Click Start, type Appwiz.cpl in the Start Search box, and then click Appwiz.cpl under Programs. Click Zune, and then click Uninstall/Change. Follow the instructions that appear on the screen to complete the uninstall operation.  To reinstall the Zune software, follow these steps:  Visit the following Zune Web site:

http://www.zune.net/setup

</li> Click DOWNLOAD.</li> In the dialog box that appears, click Run to start the installation.</li> Follow the screen instructions that appear on the screen to complete the installation.</li></ol> </li></ol>

Keywords: kbzunesoftware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB945034

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