Microsoft KB Archive/222196

= OL2000: Stationery Picker Unavailable When Using Word As Your E-mail Editor =

Article ID: 222196

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222196



SYMPTOMS
When you use Microsoft Word as your e-mail editor, the Stationery Picker is not available.



CAUSE
The Stationery Picker is only available when you use the HTML message format and you are not using Word as your e-mail editor.



RESOLUTION
Use HTML as your message format and do not use Word as your e-mail editor.

To change default stationery when using Word as your e-mail editor, please see the following article in the Microsoft Knowledge Base:

196065 OL2000: How to Modify the Default Look of Word E-mail Messages



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K greyed grayed out stationary

Keywords: kbbug kbpending KB222196

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