Microsoft KB Archive/126133

= Windows NT Setup Hangs when Upgrading a Compaq Proliant =

Article ID: 126133

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q126133



SYMPTOMS
When you upgrade a Compaq Proliant from Windows NT 3.1 to Windows NT 3.5, Setup stops responding (hangs).



CAUSE
Before you upgrade a Compaq Proliant from Windows NT 3.1 to Windows NT 3.5, you must install COMPAQ Support Software Diskette (SSD) 1.05b.

You can obtain SSD 1.05b from Compaq, or you can download it (SP0959.ZIP) from the Compaq forum on CompuServe. To use this SSD, you must have already installed Microsoft Windows NT U.S Service Pack 2.



RESOLUTION
If you attempted to install Windows NT 3.5 without first installing COMPAQ Support Software Diskette (SSD) 1.05b:


 * 1) Reinstall Windows NT 3.1.
 * 2) Restore a copy of the registry.
 * 3) Install Microsoft Windows NT U.S Service Pack 2.
 * 4) Install COMPAQ Support Software Diskette (SSD) 1.05b.

Additional query words: prodnt 3.10 compaq cssd upgrade

Keywords: KB126133

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