Microsoft KB Archive/297214

= Visio5: Error Message: &quot;Run Setup Again and Choose Visio Network Equipment for Visio...&quot; Installing VNE =

PSS ID Number: 297214

Article Last Modified on 11/13/2003

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The information in this article applies to:


 * Microsoft Visio Professional 5.0x
 * Microsoft Visio Enterprise 5.0x
 * Microsoft Visio Network Equipment

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This article was previously published under Q297214



For a Microsoft Visio 2000 version of this article, see 292025.



SYMPTOMS
When you try to install Microsoft Visio Network Equipment version 2000.1, you may receive the following error message:

Setup has detected Visio 5.0 on this machine. Run setup again and choose Visio Network Equipment for Visio 5.0. Setup will now exit.



CAUSE
Visio Network Equipment (VNE) subscribers of Visio Corporation's subscription service received a final update from this subscription service.

This final update, VNE 2000.1, is packaged on two separate CDs that appear to be identical. However, the lower edge of each CD label is marked with the version of Visio it is meant to be installed with.

The problem occurs when you use the installation CD for the wrong version.



RESOLUTION
To resolve this problem, use the Visio Network Equipment CD designed for Visio 5.0 to perform the installation.

Additional query words: prb

Keywords: kberrmsg kbprb KB297214

Technology: kbVisio2000 kbVisio500xSearch kbVisioSearch kbZNotKeyword2 kbZNotKeyword3

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