Microsoft KB Archive/328636

= The Windows 2000 SP3 DHCP Tool May Show an Empty Reservations List =

Article ID: 328636

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3

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This article was previously published under Q328636



SYMPTOMS
The Dynamic Host Configuration Protocol (DHCP) snap-in in Microsoft Management Console (MMC) may not show any reservations in a scope. This may occur after you install Windows 2000 Service Pack 3 (SP3) on an administrative workstation if there are more than 100 reservations in a scope.



CAUSE
SP3 uses a different algorithm from Service Pack 2 (SP2) for displaying reservations to speed up the process. In some circumstances, reservations are not shown.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name 09-Jan-2003 08:14  5.0.2195.6163  933,648  Dhcpsnap.dll

Install this hotfix on any computers that you use for DHCP administration. The fix applies to the DHCP MMC snap-in, not to the DHCP Server service.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Additional query words: missing completely disappeared

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbdirservices kbwin2ksp4fix kbhotfixserver KB328636

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