Microsoft KB Archive/67769

PRB: Printer Output Is Same Even If Default Values Are Changed PSS ID Number: Q67769 Article last modified on 08-13-1991 PSS database name: P_PresMan

1.21

OS/2

Summary:

SYMPTOMS While using the Print Manager, define the form the printer should be using in the “DEFINE FORMS” field, and select that same form in the Paper Source field of the Printer Properties dialog box. The printer will still use the default 8-1/2 x 11 form, even though another form has been specified.

CAUSE The behavior specified is actually correct. In the Printer Properties dialog box, the Paper Source field describes the form/paper CURRENTLY INSTALLED in the printer. In other words, if a selection has been specified in the Paper Source field, that selection will be used when the output is printed. This is also the dialog box that is used to inform the spooler that the form has been changed. For example, if the form is changed from Letter to Executive size paper, or from Letter to Company Letterhead paper, etc.

The Job Properties dialog box is used by applications to determine the default printer settings. So, whatever form is selected in this dialog box will be used by the application that is queuing the job. However, please note that some applications use the information from the Queues dialog box of the Print Manager, rather than using the information from the Printers dialog box. The driver/spooler maintains both sets of data independently.

Copyright Microsoft Corporation 1991.