Microsoft KB Archive/271512

= OLEXP: Outlook Express Opens a Hyperlink in the Incorrect Browser =

Article ID: 271512

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5

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This article was previously published under Q271512



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you click a hyperlink in an Outlook Express Hypertext Markup Language (HTML) formatted e-mail message, Internet Explorer opens the Web page instead of Netscape Communicator. This problem occurs even though you have set Netscape Communicator as your default browser.



WORKAROUND
To work around this problem, use one of the following methods.

Method 1

 * 1) In Outlook Express, open the HTML formatted message.
 * 2) On the File menu, click Save As.
 * 3) In the File name box, type a descriptive name for the message.
 * 4) In the Save as type box, verify that HTML (*.htm) is selected.
 * 5) In the Save in box, choose a location in which you want to save the file, and then click Save.
 * 6) Double-click the .htm file that you just saved.

Method 2
Revert to an earlier version of Internet Explorer by uninstalling Internet Explorer 5.5.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
All message formats are affected in Outlook Express.

Additional query words: oemrp

Keywords: kbbug kbpending KB271512

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