Microsoft KB Archive/911086

= You cannot use a Bluetooth device that has an alphanumeric PIN code together with a Windows Mobile-based device =

Article ID: 911086

Article Last Modified on 1/16/2006

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APPLIES TO


 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 software for Smartphone
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 Second Edition software for Smartphone
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 software for Smartphone
 * Windows Mobile 5.0 for Pocket PC
 * Windows Mobile 5.0 for Pocket PC Phone Edition
 * Windows Mobile 5.0 for Smartphones
 * Microsoft Pocket PC 2002 Software Standard Edition

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SYMPTOMS
Consider the following scenario. You have a Bluetooth device that has a preset PIN code. The PIN code includes alphanumeric characters. In this scenario, you cannot use the Bluetooth device together with a Microsoft Windows Mobile-based device.



CAUSE
This problem occurs because Windows Mobile for Smartphone and PocketPC devices only allows for the PIN code to contain numeric characters. However, Bluetooth allows for PIN codes to contain alphanumeric characters.



RESOLUTION
To resolve this problem, change the PIN code on the Bluetooth device to include only numeric characters.

Note You cannot use devices that have preset PIN codes that contain alphanumeric characters together with Windows Mobile devices.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about Windows Mobile, visit the following Microsoft Web site:

http://www.microsoft.com/windowsmobile/default.mspx

Keywords: kbtshoot kbprb KB911086

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