Microsoft KB Archive/284115

= Cannot Send E-Mail Attachments Larger Than 92KB When You Use HMI =

Article ID: 284115

Article Last Modified on 10/2/2003

-

APPLIES TO


 * Microsoft Commercial Internet System 2.0
 * Microsoft Commercial Internet System 2.5

-



This article was previously published under Q284115



SYMPTOMS
E-mail messages that contain attachments that are larger than 92KB are not sent when you use the Microsoft Commercial Internet System (MCIS) HTML Mail Interface (HMI), and they do not appear in the Sent Mail folder.



CAUSE
To handle e-mail messages that are larger than 92KB, MCIS needs to create a temporary file. This temporary file is placed in the directory that is defined in the TEMP environment variable. If this variable is not set, the :\Winnt directory is used. If the user does not have permission to write to this directory, or if the directory that the TEMP variable points to is not correct, than this behavior occurs.



RESOLUTION
Create or correct the TEMP environment variable, by performing the following steps:
 * 1) In Control Panel, double-click System.
 * 2) Click Environment, and then click System Variables.
 * 3) Verify the permissions for this folder. All users need Change permission for this folder.

Keywords: kbprb kbpending KB284115

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.