Microsoft KB Archive/124818

PPT4: Text or Objects Will Not Print Over Bitmap

PSS ID Number: Q124818 Article last modified on 01-13-1999

windows:4.0,4.0a,4.0c

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft PowerPoint for Windows, versions 4.0, 4.0a, 4.0c == Microsoft Word for Windows, version 6.0, 6.0a, 6.0c == 

= SYMPTOMS =

Text or other PowerPoint objects will be hidden when printed over a bitmapped picture. This problem occurs when you are using the Hewlett- Packard (HP) Color PostScript driver version 2.1.1. This driver is used with the HP1200c or XL300 printers with a PostScript option. Any bitmap- type graphic will be printed above text, PowerPoint objects, or vector graphics (such as the clipart from ClipArt Gallery), even though the other objects are placed on top of the bitmap.

If you use another color PostScript driver based on the generic Windows PostScript driver, your file will be printed correctly.

= CAUSE =

This is a problem with the HP/Adobe printer driver. This driver uses Adobeps.drv instead of the Windows generic PScript.Drv driver. Switching to another PostScript color driver using Pscript.drv will correct the problem.

= RESOLUTION =

The Tektronix Phaser 200i driver will work with both the HP1200c and the XL300 printers. It does not send bitmapped graphics in a compressed mode, thus requiring more time to print than the 2.1.1 driver. You can load the Tektronix driver as a second driver, allowing you to switch between the two, depending on your requirements.

Install a replacement printer driver. To obtain the Tektronix Phaser 200i driver, download the Tektro.exe file. For more information about downloading this file, please see the More Information section of this article.

If you receive a message while installing the Tektronix driver stating that you have a more current driver, this refers to the version of the Pscript.drv file found in your Windowsfolder (directory). Choose No to avoid replacing the newer driver already installed on your computer. The Tektronix driver will still be properly installed and will use the newer version of Pscript.drv that you already have.

= MORE INFORMATION =

The following file is available for download from the Microsoft Software Library:

~ Tektro.exe

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services

The bitmap printing problem also occurs in Word version 6.0 for Windows when you try to place a vector graphic over a bitmap. Both Publisher 2.0 and Works 3.0 for Windows work properly with the Adobe 2.1.1 driver and do not exhibit this problem.

For more information about obtaining and installing updated drivers, please see the following article(s) in the Microsoft Knowledge Base:

ARTICLE-ID: Q82006 TITLE : Windows Driver Library Information

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: 4.00 4.00a 4.00c won’t print underneath below winppt 7.00 ppt95 winword 6.00 error tshoot hp laser ppt ====================================================================== Keywords : kb3rdparty kbgraphic kbprint kbdta Version : windows:4.0,4.0a,4.0c Platform : WINDOWS Hardware : x86 Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.