Microsoft KB Archive/327917

= Installation May Take a Long Time If You Use &quot;Administrator&quot; or &quot;Owner&quot; as the Computer Name =

Article ID: 327917

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q327917



SYMPTOMS
It may take a long time (10 to 20 minutes) for the installation process to complete if you use &quot;Administrator&quot; (in Windows XP Professional) or &quot;Owner&quot; (in Windows XP Home Edition) as the computer name.



CAUSE
During the installation process, the default user's profile is created based on the Administrator profile. The problem occurs when Windows queries the security identifier (SID) of the Administrator account. Because the computer name is the same (&quot;Administrator&quot; for Windows XP Professional or &quot;Owner&quot; for Windows XP Home Edition) as the user name, the SID of the computer is returned, not the SID of the Aministrator account. There is no entry for the computer SID in the corresponding registry location, and the profile path is set as empty. This basically becomes the root of the system drive. Therefore, the whole system drive is copied to the %SystemDrive%\Documents and Settings\Default User folder, which takes a long time.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size       File name      Platform  SP   --- 11-Sep-2002 04:39  5.1.2600.100     930,304  Syssetup.dll   x86       none 11-Sep-2002 22:36  5.1.2600.1120    938,496  Syssetup.dll   x86       1 11-Sep-2002 04:39  5.1.2600.100   1,781,248  Syssetup.dll   IA64      none 09-Sep-2002 22:36  5.1.2600.100     930,304  Wsyssetup.dll  IA64      none 11-Sep-2002 22:36  5.1.2600.1120  1,803,264  Syssetup.dll   IA64      1 10-Sep-2002 15:03  5.1.2600.1120    938,496  Wsyssetup.dll  IA64      1



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbwinxppresp2fix kbhotfixserver KB327917

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