Microsoft KB Archive/838580

= A critical failure occurs in a Pmail application when you retrieve a mail attachment =

Article ID: 838580

Article Last Modified on 5/27/2005

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APPLIES TO


 * Microsoft Windows CE .NET 4.2

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For a Microsoft Windows CE 4.1 version of this article, see 822149.



SYMPTOMS
When you download an e-mail message that has attachments from an Internet Message Access Protocol version 4 (IMAP4) server, you may receive the following error message:

A Critical Failure has occurred



CAUSE
An uninitialized variable in the PMail application causes a memory access violation to occur.



Hotfix Information
A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 838580. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This fix is supported only when all previously issued fixes for this product have also been installed.

Restart Requirement
After you install this update, you must clean and build the whole platform.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this package has the file attributes (or later) that are listed in the following table.   Date         Time   Version            Size    File name ---

02-Apr-2004 20:32  4.21            1,624,824  Wincepb42-040402-kb838580-armv4.exe 02-Apr-2004 20:32  4.21            1,624,824  Wincepb42-040402-kb838580-armv4i.exe 02-Apr-2004 20:32  4.21            1,653,496  Wincepb42-040402-kb838580-mipsii.exe 02-Apr-2004 20:32  4.21            1,653,496  Wincepb42-040402-kb838580-mipsii_fp.exe 02-Apr-2004 20:32  4.21            1,665,784  Wincepb42-040402-kb838580-mipsiv.exe 02-Apr-2004 20:32  4.21            1,665,784  Wincepb42-040402-kb838580-mipsiv_fp.exe 02-Apr-2004 20:31  4.21            1,575,672  Wincepb42-040402-kb838580-sh3.exe 02-Apr-2004 20:31  4.21            1,575,672  Wincepb42-040402-kb838580-sh4.exe 02-Apr-2004 20:32  4.21            1,448,696  Wincepb42-040402-kb838580-x86.exe The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --

Path: Public\Wceappsfe\Oak\Lib\Armv4\Debug 18-Mar-2004 22:19                  2,135,422  Imap4.lib 18-Mar-2004 22:19                    159,744  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Armv4\Retail 18-Mar-2004 22:19                  1,605,196  Imap4.lib 18-Mar-2004 22:19                    159,744  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Armv4i\Debug 18-Mar-2004 22:21                  2,139,462  Imap4.lib 18-Mar-2004 22:21                    159,744  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Armv4i\Retail 18-Mar-2004 22:20                  1,608,652  Imap4.lib 18-Mar-2004 22:20                    159,744  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsii\Debug 18-Mar-2004 22:22                  2,178,762  Imap4.lib 18-Mar-2004 22:22                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsii\Retail 18-Mar-2004 22:21                  1,644,098  Imap4.lib 18-Mar-2004 22:21                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsii_fp\Debug 18-Mar-2004 22:23                  2,179,074  Imap4.lib 18-Mar-2004 22:23                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsii_fp\Retail 18-Mar-2004 22:23                  1,644,618  Imap4.lib 18-Mar-2004 22:23                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsiv\Debug 18-Mar-2004 22:25                  2,194,890  Imap4.lib 18-Mar-2004 22:25                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsiv\Retail 18-Mar-2004 22:24                  1,651,874  Imap4.lib 18-Mar-2004 22:24                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsiv_fp\Debug 18-Mar-2004 22:26                  2,195,200  Imap4.lib 18-Mar-2004 22:26                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Mipsiv_fp\Retail 18-Mar-2004 22:25                  1,652,392  Imap4.lib 18-Mar-2004 22:25                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Sh3\Debug 18-Mar-2004 22:27                  1,995,984  Imap4.lib 18-Mar-2004 22:27                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Sh3\Retail 18-Mar-2004 22:27                  1,534,598  Imap4.lib 18-Mar-2004 22:27                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Sh4\Debug 18-Mar-2004 22:29                  1,995,960  Imap4.lib 18-Mar-2004 22:29                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\Sh4\Retail 18-Mar-2004 22:28                  1,534,012  Imap4.lib 18-Mar-2004 22:28                    159,744  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\X86\Debug 18-Mar-2004 22:18                  1,862,342  Imap4.lib 18-Mar-2004 22:18                    167,936  Imap4.pdb

Path: Public\Wceappsfe\Oak\Lib\X86\Retail 18-Mar-2004 22:18                  1,440,534  Imap4.lib 18-Mar-2004 22:18                    167,936  Imap4.pdb



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Keywords: kbbug kbfix kbqfe KB838580

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