Microsoft KB Archive/322380

= Graphics Appear As Green Squares When You Try to Create or Edit a Project in Greetings or Picture It! =

Article ID: 322380

Article Last Modified on 8/17/2007

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APPLIES TO


 * Microsoft Greetings 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Publishing 2002 Platinum Edition

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This article was previously published under Q322380



SYMPTOMS
If you open certain projects in any of the programs that are listed at the beginning of this article, green squares may appear as part or all of the project. This occurs with only a few projects in any of the programs.

Note This does not apply to your personal images that you import into the program, and it only applies to certain predesigned projects that came with the program.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you experience this behavior, you may be eligible to return your Microsoft product for a full refund. For additional information about this, please contact Microsoft North American Retail Product Returns at (888) 673-8624, or visit the following Microsoft Web site:

Microsoft North American Retail Product Returns

http://www.microsoft.com/mscorp/productrefund/refund.mspx

