Microsoft KB Archive/68205

HP DeskJet 500 Scalable Driver and Excel 3.0 PSS ID Number: Q68205 Article last modified on 06-10-1993 PSS database name: W_eXceL

3.00

WINDOWS

Summary:

In Microsoft Excel, when you print with the Hewlett-Packard (HP) DeskJet 500 scalable driver, text is either missing or it prints at 75 dpi resolution.

Workaround
The workaround is to add “prtresfac=0” (without the quotation marks) to the [DJ500, ] section of the WIN.INI file, where is the currently selected port.

Note: This is case sensitive so be sure to enter the text exactly as it appears below.

The following is an example:

[DJ500,LPT1] prtresfac=0

An alternative workaround that does not rely on editing the WIN.INI file is to manually reduce the printer resolution to 75, which forces the missing line to be added to the [DJ500,<port] section, at 75 dpi. Manually increasing the printer resolution back to 300 dpi will change the prtresfac line to “prtresfac=0”.

HP reports that this problem will be corrected in the next driver.

Additional reference words: 3.0 3.00

Copyright Microsoft Corporation 1993.