Microsoft KB Archive/303538

= Visio2002: Stencils Are Missing and &quot;Connect to Directory&quot; Dialog Box Is Not Displayed in Network Tools =

Article ID: 303538

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio Network Center
 * Microsoft Visio Enterprise Network Tools

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This article was previously published under Q303538





SYMPTOMS
When you use Microsoft Visio Enterprise Networks Tools, one or both of the following behaviors may occur:
 * When you create a new Active Directory, Lightweight Directory Access Protocol (LDAP), or Novell Directory Services drawing, the Connect to Directory dialog box is not displayed, and the Change Root DN and Export to LDIF commands are missing from the Directory Services menu.
 * The collection of VNE stencils is missing from the Stencils submenu.

If you attempt to reinstall any of these components with the Visio Enterprise Network Tools installer, these components are marked as already installed.



CAUSE
This behavior can occur if both of the following conditions are true:
 * After Visio Enterprise Network Tools is installed, Visio is uninstalled.

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 * After Visio is uninstalled, Visio is reinstalled into a different directory.



RESOLUTION
To resolve this issue, uninstall and then reinstall Visio Enterprise Network Tools.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prb netc provent vent

Keywords: kbbug kbpending KB303538

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