Microsoft KB Archive/304720

= Internet Explorer May Quit When You Click the &quot;Security&quot; Tab in Internet Options =

Article ID: 304720

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Internet Explorer 5.5

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This article was previously published under Q304720



SYMPTOMS
Internet Explorer may quit when you click the Security tab in the Internet Options dialog box. This problem can occur if the Use automatic configuration script option is enabled in Internet Explorer and is configured to use a script on an Internet Information Services (IIS) server. To view or change the Use automatic configuration script option, click Internet Options on the Tools menu, click the Connections tab, and then click LAN Settings.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version          Size     File name --  10-Aug-2001  12:23  15.50.4720.1000  204,048  Iedkcs32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbfix kbqfe kbprb kbie550presp2fix KB304720

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