Microsoft KB Archive/930726

= Error message when you try to unload an application from SoftGrid Client Management: &quot;Error code: &quot;xxxxxx-xxxxxx0A-0000E020&quot; =

Article ID: 930726

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SUMMARY
When you try to unload an application from SoftGrid Client Management, you receive the following error message:

The SoftGrid Client could not unload.

An unexpected error occurred. Please report the following error code to your System Administrator.

Error code: 0A-0000E020

Also, an entry that resembles the following is logged in the SoftGrid client log file (Sftlog.txt):

The SoftGrid client cannot unload package { }(FS status 0A-0000E020).

Couldn't unload SFT data, rc 0A-0000E020



MORE INFORMATION
This behavior occurs if the application is being used.



WORKAROUND
To work around this behavior, exit all instances of the application.

Note If the SoftGrid client is a terminal server, all users must exit the application.

Keywords: kbexpertiseinter kbtshoot KB930726

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