Microsoft KB Archive/275331

{|
 * width="100%"|

FPMAC: Portability Library and CRT 4.0 Error Messages When You Try to Open FrontPage Explorer or FrontPage Editor

 * }

Q275331

-

The information in this article applies to:


 * Microsoft FrontPage for the Macintosh, version 1.0

-

SYMPTOMS
When you try to start FrontPage Explorer 1.0 or FrontPage Editor 1.0 for the Macintosh, you may receive one of the following error messages:

Opening FrontPage Explorer:

The application &quot;FrontPage Explorer&quot; could not be opened because &quot;MicrosoftPortabilityLib--_PopupTracking&quot; could not be found.

Opening FrontPage Editor:

The application &quot;FrontPage Editor&quot; could not be opened because &quot;MicrosoftPortabilityLib--_CalcInsertAfter&quot; could not be found.

If you try to correct the error by copying all of the extensions from the FrontPage CD-ROM to the Extensions folder, you receive the following error message:

The application &quot;FrontPage Explorer&quot; could not be opened because CRT 4.0 Library: _setvolumeflush could not be found

CAUSE
This issue occurs when one of the following conditions is true:


 * You installed a program that updated the Microsoft Portability Library extension.
 * You installed FrontPage onto a system with a more current Microsoft Portability Library extension already installed.

RESOLUTION
To resolve this issue, use one of the following methods.

Method 1

 * 1) Open your computer's hard disk icon, and then open the System:Extensions folder.
 * 2) Locate the Microsoft Portability Library extension, and move it to the Trash.
 * 3) Run an Easy installation of FrontPage (Easy Install option). This installs the Portability Library extension that is compatible with FrontPage for the Macintosh. This version of the extension is also compatible with versions that are installed by Adobe products and by OS 9 for the Macintosh.
 * 4) Restart your computer when you are prompted to do so.

Method 2
Make sure that your computer's virtual memory is turned on and is set to equal physical memory or slightly higher. If this does not resolve the issue, follow these steps:

Insert the FrontPage CD-ROM or Office 98 Gold CD-ROM, and run the uninstall program for FrontPage.

Open your computer's hard disk icon, and then open the System:Extensions folder.

Locate the Microsoft OLE extension, and then move it to the Trash.

Locate the System:Preferences folder, and move the following files to the Trash:


 * Embedding Preferences
 * FrontPage Editor Preferences
 * FrontPage Explorer Preferences
 * FrontPage Preferences
 * FrontPage Registry Emulation
 * PPC Embedding Preferences
 * Registration Database

NOTE: Some of these files may not be present.

Go to the Extensions Manager. In the Selected Set, choose Mac OS 8.x Base, and then restart the computer.

After restarting the computer, you may see a few error messages about certain devices or items that are not available. Disregard these messages, and start the computer into the operating system.

At this point, you must reinstall FrontPage. Select the Easy Install option.

Restart the computer and verify that FrontPage works correctly. Open the FrontPage Editor, and then open the FrontPage Explorer.

Go to the Extensions Manager again. You receive a prompt that the current set of extensions does not match your computer's configuration. Create a new set of extensions. In Selected Set, choose Mac OS 8.x All.

Restart your computer.

MORE INFORMATION
Adobe products install a newer version of the Microsoft Portability Library extension, and OS 9 for the Macintosh also has a newer version.

Additional query words: front page fpmac portability crt explorer editor 4 0

Keywords : kbdta

Issue type : kbprb

Technology :