Microsoft KB Archive/188182

= Disk Defragmenter Causes General Protection Fault in User.exe =

Article ID: 188182

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q188182



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you try to run Disk Defragmenter from System Agent or Windows Task Scheduler, you may receive a general-protection (GP) fault in module User.exe.



CAUSE
This behavior can occur if the task information for Disk Defragmenter has become damaged.



RESOLUTION
To resolve this issue, delete the Disk Defragmenter task from System Agent or Task Scheduler and then create a new task. For information about how to do so, in Windows 98, click Start, click Help, click the Index tab, type task scheduler, and then double-click the Adding Tasks topic. In Windows 95, click Start, click Help, click the Index tab, type system agent, and then double-click the Scheduling Programs topic.

Additional query words: defrag

Keywords: kbenv kberrmsg kbgpf kbprb KB188182

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