Microsoft KB Archive/254462

= Visio5: "The Ordinal 6453 Could Not Be Located in Mfc42.dll" Error Occurs During a Visio Enterprise Installation =

Article ID: 254462

Article Last Modified on 2/28/2005

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APPLIES TO


 * Visio 5.0 Enterprise

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This article was previously published under Q254462



Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.

Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.

For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:

129972Computer viruses: description, prevention, and recovery



SYMPTOMS
During the installation process of Visio Enterprise, you may receive the following error message:

NAVWNT ORDINAL NOT FOUND - The Ordinal 6453 could not be located in the Dynamic Link Library MFC42.DLL



CAUSE
This error occurs if Norton AntiVirus 5.0 for Microsoft Windows NT is running, whether the virus checker is enabled or disabled.



RESOLUTION
To install Visio Enterprise successfully, you can disable the Auto-Protect feature of AntiVirus, and then run the Visio Enterprise Setup program.

To disable AntiVirus Auto-Protect and install Visio Enterprise:
 * 1) On the Windows task bar, right-click the Norton AntiVirus Auto-Protect icon, and then click Options on the shortcut menu.
 * 2) In the Norton AntiVirus dialog box, turn off the setting that loads the Auto-Protect feature when you start Windows, and then click OK.
 * 3) Click Yes on the message that asks if you want to unload the Auto-Protect feature.
 * 4) Run the Visio Enterprise Setup program to install Visio Enterprise.

After you install Visio Enterprise, you can enable the AntiVirus Auto-Protect feature again.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: MFC42 DLL

Keywords: kberrmsg kbprb KB254462

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