Microsoft KB Archive/326347

= OL2002: Journal Entry for a Contact Includes the Contact's Title =

Article ID: 326347

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q326347



SYMPTOMS
When you create a new journal entry for a contact and the contact's full name includes a title, the contact link includes the title.

This is inconsistent with how contact links are created in other types of items. For example, if you click New Meeting Request to Contact, New Appointment with Contact or New Task for Contact, the contact link does not contain the contact's title.



Service Pack Information
This problem is corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Size       File name ---  20-Sep-2002  05:46        1,804  Hotfix.txt 18-Sep-2002 02:18    2,174,808  Outlook.msp 18-Sep-2002 03:42    5,045,088  Outlookff.msp 18-Sep-2002 02:31        3,171  Readme.txt

After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version       Size       File name --  16-Aug-2002  14:05  10.0.4413.0     346,696  Exsec32.dll 08-Aug-2002 20:22  10.0.4406.0     137,800  Impmail.dll 12-Sep-2002 20:52  10.0.4510.0     539,208  Outlcm.dll 12-Sep-2002 20:52  10.0.4510.0   6,310,472  Outllib.dll 12-Sep-2002 20:52  10.0.4510.0      92,744  Outlmime.dll 12-Sep-2002 20:52  10.0.4510.0       7,688  Outlook.exe 08-Aug-2002 20:22  10.0.4406.0      21,416  Outlph.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

This problem was first corrected in Office XP Service Pack 3.

Additional query words: kb2hr1

Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB326347

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