Microsoft KB Archive/328509

= Cannot View Presentation Material When Participating in Data Conference =

Article ID: 328509

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Exchange 2000 Conferencing Server

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This article was previously published under Q328509



SYMPTOMS
If you are participating in an online data conference, the presentation material may not appear on your computer (for example, Microsoft PowerPoint presentations, Microsoft Excel spreadsheets, Microsoft Word documents, or other documents). You have to leave the meeting and then re-join it to view the material.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date        Time      Version     Size   File name ---  Sept-04-02  05:17:14  1.16.119.0  328KB  Q328509_W2K_SP4_X86_EN.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB328509

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