Microsoft KB Archive/198029

= PUB98: Illegal Operation Error Message Starting Publisher =

Article ID: 198029

Article Last Modified on 8/9/1999

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APPLIES TO


 * Microsoft Publisher 98 Standard Edition

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This article was previously published under Q198029



SYMPTOMS
When you start Microsoft Publisher, the following error message may appear:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you may receive the following message:

Mspub caused an invalid page fault in module QS98.dll.



CAUSE
This error message can appear when the file Biz1logo.jsp is corrupted.



WORKAROUND
Locate the Biz1logo.jsp file and rename it to Biz1logo.old. Restart Publisher. The logo files for Microsoft Publisher are in the following locations:

Windows 95
For Windows 95, the logo files are stored, by default, in the C:\My Documents folder.

Windows NT 4.0
For Windows NT 4.0, the logo files are stored, by default, in the C:\Winnt\Profiles\ \Personal directory (where is the username you use when logging on to Windows NT).

After you have renamed or deleted the Biz1logo.jsp file, you can use Microsoft Publisher.

Additional query words: QS98.dll biz1logo.jsp 98 5.0 pub98 publisher pub5 mspub

Keywords: kbgpf kbprb KB198029

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