Microsoft KB Archive/922640

= The criteria in an event rule does not work if the criteria content is text in MOM 2005 =

Article ID: 922640

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Operations Manager (MOM) 2005

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SYMPTOMS
You try to set criteria in an event rule in Microsoft Operations Manager (MOM) 2005. If the criteria content is text that is generated from a GUID, the criteria may not work.

This problem occurs when you enable MOM 2005 to resolve GUIDs as described in Microsoft Knowledge Base article 904740. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

904740 How to enable Microsoft Operations Manager 2000 and Microsoft Operations Manager 2005 to resolve security GUIDs and SIDs

Additionally, a message that resembles the following message may be logged in the MOM event log: Object Open: Object Server: DS Object Type: organizationalUnit Object Name: OU=secure cell long,OU=Company A,OU=Test Users,DC=LY,DC=com New Handle ID: 0 Operation ID: {0,1108776} Process ID: 264 Primary User Name: LYDC1$ Primary Domain: LY Primary Logon ID: (0x0,0x3E7) Client User Name: Administrator Client Domain: LY Client Logon ID: (0x0,0x10EB1B) Accesses WRITE_OWNER Privileges SeTakeOwnershipPrivilege

Note Generally, the object name appears instead of the GUID in the event log in MOM 2005.



CAUSE
This problem occurs because the GUID is resolved to text before the GUID is sent back to the MOM server. However, the GUID is not resolved before rule matching occurs.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
The hotfix requires Microsoft Operations Manager 2005 Service Pack 1.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

After you install this hotfix, the following file will have the file attributes or later that are listed in the following table.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbexpertiseinter kbhotfixserver kbqfe kbopman2005spfix KB922640

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