Microsoft KB Archive/267682

= Microtek ScanMaker Scanners Incorrectly Identified in Windows Me Device Manager =

Article ID: 267682

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q267682



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you install a Microtek ScanMaker E6 or ScanMaker X6 scanner on a SCSI interface in Windows Millennium Edition (Me), the scanner may be incorrectly identified in Device Manager. For example, the Microtek Scanmaker E6 may be displayed as &quot;scanner 600&quot; and the Microtek ScanMaker X6 may be displayed as &quot;scanner 636a4&quot;.

Either Microtek scanner may still work correctly.



RESOLUTION
To resolve this issue, contact Microtek Lab, Inc. about the availability of a fix for this issue.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For information about how to contact Microtek Lab, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: HWIMATS HWSCSI

Keywords: kb3rdparty kbprb kbui KB267682

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