Microsoft KB Archive/937353

= Expression Media cannot open Expression Media Notepad (.ivn) files =

Article ID: 937353

Article Last Modified on 10/31/2007

-

APPLIES TO


 * Microsoft Expression Media

-



SYMPTOMS
When you use Microsoft Expression Media to try to open an Expression Media Notepad (.ivn) file, you experience the following symptoms:
 * A delay occurs before the Expression Media Notepad window appears.
 * The image preview is missing from the Expression Media Notepad window.
 * The comments are missing notes in the Expression Media Notepad window.



CAUSE
Typically, this behavior occurs when the computer that is running Expression Media is behind a Microsoft Internet Security and Acceleration (ISA) firewall. In this case, the ISA server may block the document-type definition for the .ivn files.



RESOLUTION
To resolve this behavior, install the ISA client on the computer that is running Expression Media.



Steps to reproduce the behavior

 * 1) In Expression Media, click Window, and then click Expression Media Notepad.
 * 2) Drag a picture from the Expression Media details pane to the Expression Media Notepad window.
 * 3) In the Expression Media Notepad window, under Comments, type Test.
 * 4) Click File, click Save to save the catalog, and then exit Expression Media.
 * 5) Double-click the .ivn file that was created.

Keywords: kbtshoot kbexpertiseinter kbprb KB937353

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.