Microsoft KB Archive/176214

= Pocket Outlook May Not Copy E-mail Messages Correctly =

Article ID: 176214

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q176214



SYMPTOMS
When you copy or move an e-mail message using Microsoft Pocket Outlook, an incomplete e-mail message, meeting request, or file attachment may be created.



CAUSE
This issue can occur if you copy or move an e-mail message when you are connected to your e-mail server and the "Include  lines of the message body" check box is selected in Pocket Outlook.



RESOLUTION
To resolve this issue, use the following steps:
 * 1) Double-tap Inbox.
 * 2) On the Service menu, tap Properties, tap Next, and then tap Next.
 * 3) Tap "Full copy of all messages (slowest)."
 * 4) Tap the Meeting Requests and File Attachments check boxes to select them, and then tap Finish.
 * 5) Quit Pocket Outlook.

Additional query words: 2.00

Keywords: KB176214

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