Microsoft KB Archive/812846

= XADM: The Sender of an Undeliverable Mail Message Does Not Receive a Non-Delivery Report =

Article ID: 812846

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When a mail message cannot be delivered to a recipient that is outside the local domain, the sender may not receive a non-delivery report (NDR).



CAUSE
This problem may occur if you have turned off the &quot;Allow non-delivery reports&quot; feature. This setting applies to all NDRs that are destined to recipients in the domain, regardless of where the NDR is generated.



RESOLUTION
To resolve this problem, turn on the &quot;Allow non-delivery reports&quot; feature:
 * 1) Start Exchange System Manager.
 * 2) Expand Global Settings, and then click Internet Message Formats.
 * 3) Right-click Default, click Properties, and then click the Advanced tab.
 * 4) Click to select the Allow non-delivery reports check box.

Keywords: kbprb KB812846

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