Microsoft KB Archive/267835

= OFF2000: &quot;Another Version of This Product Is Already Installed&quot; Error Message When You Update Network Client =

Article ID: 267835

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q267835



SYMPTOMS
When you run Setup for Microsoft Office 2000, you may receive the following error message:

Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove Programs on the Control Panel.



CAUSE
You may receive this error message if all of the following are true:
 * You created an administrative installation of Office 2000.
 * Using this administrative installation, you installed Office 2000 onto a network client.
 * You updated this administrative installation with the Office 2000 SR-1/SR-1a Update.
 * Either you changed the path to this administrative installation so that it contains a space, or the path originally contained a space.
 * On the network client where Office 2000 was already installed, you ran Setup.exe from this updated administrative installation.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Remove any spaces from the path to your administrative installation.
 * 2) On the network client, run Setup.exe again from the administrative installation.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

220791 OFF2000: IE5 Syntax Error Appears During Office Setup

Additional query words: OFF2000

Keywords: KB267835

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