Microsoft KB Archive/196662

= Window Settings for Folders on the Desktop Are Not Retained =

Article ID: 196662

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q196662



SYMPTOMS
After you apply Windows NT 4.0 Service Pack 4, folders on the desktop may not retain their settings after you log off or restart the computer. This may happen with folders created only on the desktop. If you open them on the desktop in a certain position, they should retain these settings when you log off and log on or when you restart the computer.



WORKAROUND
This problem occurs only with folders on the desktop. To work around this problem, move the folders somewhere other than the desktop, if possible.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem with Windows NT 4.0 Service Pack 4. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: sp4

Keywords: kbhotfixserver kbqfe kbbug kbfix KB196662

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