Microsoft KB Archive/260860

= StarLancer: Computer Stops Responding When You Click a Command on the Startup Screen =

Article ID: 260860

Article Last Modified on 11/12/2001

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APPLIES TO


 * Microsoft Starlancer

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This article was previously published under Q260860



SYMPTOMS
When you click one of the following commands on the Microsoft StarLancer startup screen
 * Single Player
 * Multiple Player
 * Game Options

your computer may stop responding (hang).



CAUSE
This behavior can occur if a video adapter based on the nVIDIA RIVA 128 chipset is installed in your computer.



RESOLUTION
To resolve this issue, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If the issue continues to occur, download and install the latest version of the RIVA 128 or RIVA 128ZX reference driver from the following nVIDIA Web site:

http://www.nvidia.com



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 msgame star lancer hangs freeze lock

Keywords: kbprb kb3rdparty kbdisplay KB260860

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