Microsoft KB Archive/147907

= Error Starting IIS Services Without TCP/IP Installed =

Article ID: 147907

Article Last Modified on 6/22/2005

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Internet Information Server 1.0

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This article was previously published under Q147907



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx





SYMPTOMS
When you attempt to start the Component Services of the Internet Information Server (IIS) 1.0 in Windows NT 3.51 without the TCP/IP protocol installed first, the following error message appears:

Could not start the World Wide Web Publishing Service service

on.

Error 10022:

In addition, the following system events appear in Event Viewer:

Event ID: 4

Source: W3SVC

Description: HTTP Server was unable to initialize due to a shortage

of available memory. The data is the error: 26 27 00 00

Event ID: 7023

Source: Service Control Manager

Description: The World Wide Web Publishing Service service terminated

with the following error:

Event ID: 7023

Source: Service Control Manager

Description: The Gopher Publishing Service service terminated

with the following error:

Event ID: 7023

Source: Service Control Manager

Description: The FTP Publishing Service service terminated

with the following error:

When you install the TCP/IP protocol after you install IIS, the following system events appear in Event Viewer:

Event ID: 3

Source: W3SVC

Description: HTTP Server could not initialize the socket

library. The data is the error: 7A 00 00

Event ID: 7023

Source: Service Control Manager

Description: The Gopher Publishing Service service terminated

with the following error: The data area passed to a system

call is too small.

Event ID: 7023

Source: Service Control Manager

Description: The FTP Publishing Service service terminated

with the following error: The data area passed to a system

call is too small.



CAUSE
The TCP/IP protocol must be installed before you install the Internet Information Server.



RESOLUTION
To correct this problem:


 * 1) Start Internet Information Server Setup.
 * 2) Click Remove All. This removes all previously installed components.
 * 3) Shut down and restart Windows NT.
 * 4) Reinstall the latest Windows NT Service Pack (currently SP4).
 * 5) Install the TCP/IP protocol in Control Panel Network.
 * 6) Shut down and restart Windows NT.
 * 7) Install Internet Information Server.



STATUS
Microsoft has confirmed this to be a problem in Internet Information Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodiis winnt

Keywords: kbnetwork KB147907

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