Microsoft KB Archive/222341

OL2000: (CW) Some Items Do Not Roam Between Outlook 2000 and 97

PSS ID Number: Q222341 Article last modified on 05-13-1999

WINDOWS:2000

WINDOWS

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The information in this article applies to:

 == Microsoft Outlook 2000 == 

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see “Corporate or Workgroup” if you have the Corporate or Workgroup installation.

= SYMPTOMS =

In a mixed Outlook version environment, some roaming settings do not follow the user from computers using Outlook 2000 to computers using Outlook 97. These settings include but are not limited to the following:


 * Folder view
 * Outlook Bar being turned off
 * Spelling settings
 * Display new mail notification
 * Tracking Options

= RESOLUTION =

You must make the settings changes on each computer you work on.

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

= MORE INFORMATION =

This problem occurs because Outlook 2000 stores this information in a different location than Outlook 97. During installation of Outlook 2000 many settings are moved. When this is done, Outlook 97 does not know where to find the information needed, so you have to make the settings changes on each computer that you work on.

Additional query words: OL2K migrate missing gone unchecked changed

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========================================================= Keywords : kbdta Version : WINDOWS:2000 Platform : WINDOWS Issue type : kbbug Solution Type : kbnofix ============================================================================= Copyright Microsoft Corporation 1999.