Microsoft KB Archive/839003

= FIX: &quot;Automation Error, object is not registered&quot; error message when an ASP page calls COM objects that are running in a COM+ package on IIS 6.0 =

Article ID: 839003

Article Last Modified on 12/3/2007

-

APPLIES TO


 * Microsoft Internet Information Services 6.0

-





SYMPTOMS
An Active Server Pages (ASP) page calls Component Object Model (COM) objects that are running in a COM+ package on a computer that is running Microsoft Internet Information Services version 6.0 and Microsoft Windows Server 2003. After the ASP page refreshes many times, you receive the following error message:

2147220997 (0x800401fb - &quot;Automation Error, object is not registered&quot;)

However, on Microsoft Windows 2000, the application works as expected.



CAUSE
This problem occurs if object references are stored in ASP Web application variables. This problem is caused by incorrect behavior of the ASP internal session UnInit handler.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size     File name 31-Mar-2004 04:10  6.0.3790.146  379,904  Asp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbbug kbfix kbqfe kbwinserv2003presp1fix kbhotfixserver KB839003

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.