Microsoft KB Archive/169701

= XCON: MTA Terminates Unexpectedly with Event ID 2143Due to Missing Queue =

Article ID: 169701

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

-



This article was previously published under Q169701





SYMPTOMS
The Exchange Server Message Transfer Agent (MTA) may terminate unexpectedly with events similar to the following:   Event ID:9405 Source:MSExchangeMTA Type:Error Category:Field Engineering Description: An unexpected error has occurred which may cause the MTA to terminate. Error: Exception e005085f occurred at Address 77f1ccc7. [BASE XFER-IN 18] (16)

Event ID:2143 Source:MSExchangeMTA Type:Error Category:Internal Processing Description: A fatal MTA database server error was encountered. Call Microsoft Product Support. Unrecoverable error: ODXOINIU - Object does not exist. About to terminate. Called from MTA. Procedure 205. Object ID: 060000BF. Attribute ID: 55. Attribute value number: 1. Referenced object: 00000000 (00000000 => N/   ). Referenced object error 0. [1 DB Server XFER-IN 18 101] (16)

Event ID:9405 Source:MSExchangeMTA Type:Error Category:Field Engineering Description: An unexpected error has occurred which may cause the MTA to terminate. Error: Error writing AAT: obj 11ea. [BASE XFER-IN 18] (16)

Event ID:2028 Source:MSExchangeMTA Type:Error Category:Internal Processing Description: A fatal internal MTA error occurred. Contact Microsoft Product Support Services. Unable to encode the message tracking event. Event node = Vvt07, Error code = Mandatory node cannot be omitted [BASE XFER-IN 18 88] (16)



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
The faulting thread may appear similar to the following in the Drwtsn32.log file:   State Dump for Thread Id 0x169

eax=0540fbb0 ebx=00000012 ecx=0102802c edx=00000000 esi=02729b49 edi=02729b71 eip=77f1ccc7 esp=0540fbac ebp=0540fc00 iopl=0      nv up ei pl zr na po nc   cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000 efl=00000246

function: UnhandledExceptionFilter 77f1ccaa 83c604        add     esi,0x4 77f1ccad 8bc1          mov     eax,ecx 77f1ccaf 49            dec     ecx 77f1ccb0 85c0          test    eax,eax 77f1ccb2 75ef          jnz     UnhandledExceptionFilter 77f1ccb4 eb07          jmp     UnhandledExceptionFilter 77f1ccb6 c745c000000000 mov    dword ptr [ebp-0x40],0x0 77f1ccbd 8d45b0        lea     eax,[ebp-0x50] 77f1ccc0 50            push    eax 77f1ccc1 ff15a4b3f377 call   dword ptr [_imp__RtlAreBitsSet (77f3b3a4)] FAULT ->77f1ccc7 5e            pop     esi 77f1ccc8 8be5          mov     esp,ebp 77f1ccca 5d            pop     ebp 77f1cccb c21000        ret     0x10 77f1ccce a10844f477 mov    eax,[BasepCurrentTopLevelFilter (77f44408)] 77f1ccd3 8b4c2404      mov     ecx,[esp+0x4] 77f1ccd7 890d0844f477 mov    [BasepCurrentTopLevelFilter (77f44408)],ecx 77f1ccdd c20400        ret     0x4 77f1cce0 64a100000000  mov     eax,fs:[00000000] 77f1cce6 55            push    ebp 77f1cce7 8bec          mov     ebp,esp 77f1cce9 6aff          push    0xff

*> Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Function Name 0540fc00 0200f026 e005085f 00000000 00000000 kernel32!UnhandledExceptionFilter 0540fcc4 020130c4 00000010 00000026 0000085f EMSMTA!sgplinfo 0540fdf4 0215566d 00000026 0000085f 00000000 EMSMTA!sgpminfo 0540fe28 0216f24c 0277c306 02729b71 02729b49 EMSMTA!odpbdsta 0540fe4c 0212a84e 0277c306 02729b71 02729b49 EMSMTA!_odpdqlok 0540febc 020e465d 00000012 00000000 0540010f EMSMTA!otpuqrem 0540ff04 020de672 00000012 02729b71 02729b49 EMSMTA!otpirtcf 0540ff28 020de4e6 00000012 02729b71 02729b49 EMSMTA!otpixfok 0540ff8c 020577a1 02729b71 02729b49 00000012 EMSMTA!otpimain 0540ffb8 77f04f32 00000012 02729b71 02729b49 EMSMTA!sbpiwbep 0540ffec 00000000 00000000 00000000 00000000 kernel32!BaseThreadStart 00000000 00000000 00000000 00000000 00000000 EMSMTA!

Keywords: kbhotfixserver kbqfe kbbug kbfix kbusage KB169701

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.