Microsoft KB Archive/823321

= Description of Word 2002 post-Service Pack 2 hotfix package: July 1, 2003 =

Article ID: 823321

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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ARTICLE CONTENTS

 * SUMMARY
 * Hotfix Information
 * Prerequisites
 * Restart Information
 * Hotfix Replacement Information
 * Registry Information
 * Hotfix File Information



SUMMARY
This article describes the Microsoft Word 2002 issues that are fixed in the Word 2002 post-Service Pack 2 hotfix package that is dated July 1, 2003.

Issues That Are Fixed in the Hotfix Package
The following issues are fixed in this hotfix package.  

823200 WD2002: Cross-reference fields in a compared document show as zero

 

290981 WD2002: The &quot;File Conversion Encoding&quot; dialog box appears when you open text file



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Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed.

For additional information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

 The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.</li></ul>

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Restart Information
You do not have to restart your computer after you apply this hotfix.

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Hotfix Replacement Information
This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

823339 Availability of the Word 2002 post-Service Pack 2 hotfix package: July 11, 2003

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Registry Information
You must create or modify a registry key to use the one of the hotfixes that is contained in this package. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290981 WD2002: The &quot;File Conversion Encoding&quot; dialog box appears when you open text file

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Hotfix File Information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you need to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">    Date         Time               Size    File name ---  01-Jul-2003  16:18           8,297,476  Winwordff.msp   (Full-File/Administrative) 01-Jul-2003 14:56           3,015,080  Winwordop.msp (Optimized) After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version            Size    File name --  30-Jun-2003  23:29  10.0.5424.0    10,603,064  Winword.exe Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.back to the top

Additional query words: WD2002

Keywords: kbfix kbqfe kbofficexppresp3fix kbhotfixrollup kbhotfixserver KB823321

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