Microsoft KB Archive/828934

= XADM: You Experience Excessive Virtual Memory Fragmentation on a Heavily Loaded Exchange Server =

Article ID: 828934

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
Your Microsoft Exchange 2000 Server computer may experience virtual memory fragmentation at a much greater frequency than you expect. As a result, you may have to restart the Exchange 2000 computer more frequently than you expect.



CAUSE
This problem occurs if the JET database heap grows at a very high rate on a heavily loaded Exchange 2000 server.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this hotfix requires Exchange 2000 Service Pack 3 (SP3). For additional information about how to obtain Exchange 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

Restart Requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  15-Oct-2003  23:31  6.0.6521.0      3,915,776  Cdoex.dll 15-Oct-2003 23:25  6.0.6521.0        851,968  Davex.dll 15-Oct-2003 23:25  6.0.6521.0         53,248  Davexpc.dll 15-Oct-2003 23:22  6.0.6521.0        131,072  Drviis.dll 15-Oct-2003 23:22  6.0.6521.0        577,536  Dsaccess.dll 15-Oct-2003 22:33  6.0.6521.0        184,320  Dscmsg.dll 15-Oct-2003 22:33  6.0.6521.0        962,560  Emsmdb32.dll 15-Oct-2003 23:25  6.0.6521.0      2,179,072  Ese.dll 15-Oct-2003 23:25  6.0.6521.0         40,960  Eseperf.dll 15-Oct-2003 23:31  6.0.6521.0      3,575,808  Excdo.dll 15-Oct-2003 23:22  6.0.6521.0        262,144  Exmime.dll 15-Oct-2003 23:25  6.0.6521.0        143,360  Exodbesh.dll 15-Oct-2003 23:25  6.0.6521.0         57,344  Exodbpc.dll 15-Oct-2003 23:25  6.0.6521.0        200,704  Exodbprx.dll 15-Oct-2003 23:25  6.0.6521.0      2,179,072  Exoledb.dll 15-Oct-2003 23:20  6.0.6521.0         81,920  Exosal.dll 15-Oct-2003 23:25  6.0.6521.0        307,200  Exprox.dll 15-Oct-2003 22:36  6.0.6521.0        143,360  Exschema.exe 15-Oct-2003 23:25  6.0.6521.0        315,392  Exsmtp.dll 15-Oct-2003 22:38  6.0.6521.0        675,840  Exwform.dll 15-Oct-2003 23:23  6.0.6521.0         40,960  Jcb.dll 15-Oct-2003 22:13  6.0.6521.0         49,152  Mdbevent.dll 15-Oct-2003 22:30  6.0.6521.0      2,285,568  Mdbmsg.dll 15-Oct-2003 22:15  6.0.6521.0         32,768  Mdbrole.dll 15-Oct-2003 23:23  6.0.6521.0         24,576  Mdbtask.dll 15-Oct-2003 23:19  6.0.6521.0         94,208  Peexch50.dll 15-Oct-2003 23:20  6.0.6521.0        397,312  Phatcat.dll 15-Oct-2003 23:23  6.0.6521.0        532,480  Reapi.dll 15-Oct-2003 23:25  6.0.6521.0        311,296  Resvc.dll 15-Oct-2003 23:21  6.0.6521.0      4,657,152  Store.exe 15-Oct-2003 22:38  6.0.6521.0      3,735,552  Wmtemplates.dll



MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB828934

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