Microsoft KB Archive/939355

= Subscript characters are displayed incorrectly when you insert them in Excel 2003 or in Excel 2002 =

Article ID: 939355

Article Last Modified on 7/12/2007

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APPLIES TO


 * Microsoft Office Excel 2003
 * Microsoft Excel 2002 Standard Edition

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SYMPTOMS
When you insert subscript characters in Microsoft Office Excel 2003 or in Microsoft Excel 2002, the characters are displayed incorrectly. For example, an empty rectangle is displayed when you insert subscript one.



CAUSE
When you insert subscript characters, Excel 2003 and Excel 2002 use the Arial Unicode MS font if one of the following is not installed on the computer:
 * An appropriate font, such as MS MIncho or MS Gothic
 * Support files for the East Asian languages

The Arial Unicode MS font cannot resolve all characters correctly.



WORKAROUND
To work around this issue, use one of the following methods:

Method 1
Install the MS MIncho font or the MS Gothic font on the computer. To do this, follow these steps:
 * 1) Click Start, click Run, type Fonts, and then click OK.
 * 2) Click Install New Font in the File menu.
 * 3) In the Add Fonts dialog box, locate the font file for the MS MIncho font or for the MS Gothic font, and then click OK.

Method 2
Install the East Asian languages support files. To do this, follow these steps:
 * 1) Click Start, click Run, type Intl.cpl, and then click OK.
 * 2) Click the Languages tab, click the Install files for East Asian languages check box, and then click OK.

Keywords: kbtshoot kbprb kbexpertisebeginner KB939355

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