Microsoft KB Archive/188183

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The information in this article applies to:


 * Microsoft Windows 98

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SYMPTOMS
When you attempt to extract a Windows 98 file using the "Extract one file from installation disk" option in the System File Checker tool, you may receive the following error message:

The file was not found. Verify that you have selected the correct 'Restore from' location and try again.

CAUSE
This problem can occur if the file you are attempting to extract has a long file name, and its short file name alias is used on the Windows 98 CD-ROM or disks. System File Checker does not recognize long file names when it searches for a file to extract.

RESOLUTION
To work around this problem, extract the file using its short file name and then rename the file to its long file name. To do so, follow these steps:


 * 1) See the "More Information" section later in this article for a list of files that use a short file name alias on the Windows 98 CD-ROM or disks. Note the long file name.
 * 2) Click Start, click Run, type sfc.exe in the Open box, and then click OK.
 * 3) Click "Extract one file from installation disk," and then type the file's short file name.
 * 4) Click Start.
 * 5) Click Browse next to the Restore From box, click the folder in which the Windows 98 cabinet files are located, and then click OK.
 * 6) Click Browse next to the Save File In box, click the folder in which you want to save the file, and then click OK.
 * 7) Click OK, and then click OK again when you receive the following message: The file has been successfully extracted.
 * 8) Click Close.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 98.

MORE INFORMATION
Windows 98 Setup uses setup information (INF) files to install Windows 98 files.

The following table lists files that use a short file name alias on the Windows 98 CD-ROM or disks, and the INF file used by Windows 98 Setup:

Long file name                     Short file name      INF file name --  Black Thatch.bmp                    Thatch2.bmp          Shell.inf Blue Rivest.bmp                    Rivets2.bmp          Shell.inf Carved Stone.bmp                   Egypt.bmp            Shell.inf Confidential!.cpe                  Confident.cpe        Awfax.inf For Your Information.cpe           Fyi.cpe              Awfax.inf Gold Weave.bmp                     Gator.bmp            Applets.inf Houndstooth.bmp                    Hounds.bmp           Shell.inf Metal Links.bmp                    Mesh.bmp             Applets.inf Pinstripe.bmp                      Pstripe.bmp          Shell.inf Red Blocks.bmp                     3dblocks.bmp         Applets.inf Sandstone.bmp                      Sand.bmp             Applets.inf Stitches.bmp                       Weave2.bmp           Shell.inf Tiles.bmp                          Redtile.bmp          Shell.inf Triangles.bmp                      Pyramid2.bmp         Shell.inf Urgent!.cpe                        Urgent.Cpe           Awfax.inf Waves.bmp                          Halftone.bmp         Shell.inf Bach's Brandenburg Concerto No. 3  Bachsb~1.rmi         Mmopt.inf Beethoven's 5th Symphony.rmi       Beetho~2.rmi         Mmopt.inf Beethoven's Fur Elise.rmi          Fureli~1.rmi         Mmopt.inf Dance of the Sugar-Plum Fairy.rmi  Danceo~2.rmi         Mmopt.inf Debussy's Claire de Lune           Claire~1.rmi         Mmopt.inf In the Hall of the Mountain King   Hallof_rmi           Mmopt.inf Jungle Recycle.wav                 Junglere.wav         Mmopt.inf Jungle Default.wav                 Junglede.wav         Mmopt.inf Jungle Windows Start.wav           Junglewi.wav         Mmopt.inf Jungle Windows Exit.wav            Jungle~1.wav         Mmopt.inf Jungle Critical Stop.wav           Junglecr.wav         Mmopt.inf Jungle Question.wav                Junglequ.wav         Mmopt.inf Jungle Exclamation.wav             Jungleex.wav         Mmopt.inf Jungle Asterisk.wav                Jungleas.wav         Mmopt.inf Jungle Open.wav                    Jungleop.wav         Mmopt.inf Jungle Close.wav                   Junglecl.wav         Mmopt.inf Jungle Maximize.wav                Junglema.wav         Mmopt.inf Jungle Minimize.wav                Junglemi.wav         Mmopt.inf Jungle Restore Down.wav            Jungle~3.wav         Mmopt.inf Jungle Restore Up.wav              Jungle~4.wav         Mmopt.inf Jungle Error.wav                   Jungleer.wav         Mmopt.inf Jungle Menu Command.wav            Jungleme.wav         Mmopt.inf Jungle Menu Popup.wav              Jungle~2.wav         Mmopt.inf Mozart's Symphony No. 40           Mozart~2.Rmi         Mmopt.inf Musica Recycle.wav                 Musicare.wav         Mmopt.inf Musica Default.wav                 Musicade.wav         Mmopt.inf Mucica Windows Start.wav           Musica~1.wav         Mmopt.inf Musica Critical Stop.wav           Musicacr.wav         Mmopt.inf Musica Question.wav                Musicaqu.wav         Mmopt.inf Musica Exclamation.wav             Musicaex.wav         Mmopt.inf Musica Asterisk.wav                Musicaas.wav         Mmopt.inf Musica Open.wav                    Musicaop.wav         Mmopt.inf Musica Close.wav                   Musicacl.wav         Mmopt.inf Musica Maximize.wav                Musicama.wav         Mmopt.inf Musica Minimize.wav                Musicami.wav         Mmopt.inf Musica Restore Down.wav            Musica~3.wav         Mmopt.inf Musica Restore Up.wav              Musica~4.wav         Mmopt.inf Musica Error.wav                   Musicaer.wav         Mmopt.inf Musica Menu Command.wav            Musicame.wav         Mmopt.inf Musica Menu Popup.wav              Musica~2.wav         Mmopt.inf Robotz Recycle.wav                 Robotzre.wav         Mmopt.inf Robotz Default.wav                 Robotzde.wav         Mmopt.inf Robotz Windows Start.wav           Robotzwi.wav         Mmopt.inf Robotz Windows Exit.wav            Robotz~1.wav         Mmopt.inf Robotz Critical Stop.wav           Robotzcr.wav         Mmopt.inf Robotz Question.wav                Robotzqu.wav         Mmopt.inf Robotz Exclamation.wav             Robotzex.wav         Mmopt.inf Robotz Asterisk.wav                Robotzas.wav         Mmopt.inf Robotz Open.wav                    Robotzop.wav         Mmopt.inf Robotz Close.wav                   Robotzcl.wav         Mmopt.inf Robotz Maximize.wav                Robotzma.wav         Mmopt.inf Robotz Minimize.wav                Robotzmi.wav         Mmopt.inf Robotz Restore Down.wav            Robotz~3.wav         Mmopt.inf Robotz Restore Up.wav              Robotz~4.wav         Mmopt.inf Robotz Error.wav                   Robotzer.wav         Mmopt.inf Robotz Menu Command.wav            Robotzme.wav         Mmopt.inf Robotz Menu Popup.wav              Robtoz~2.wav         Mmopt.inf The Microsoft Sound.wav            Logon.wav            Motown.inf Utopia Recycle.wav                 Utopiare.wav         Mmopt.inf Utopia Default.wav                 Utopiade.wav         Mmopt.inf Utopia Windows Start.wav           Utopiawi.wav         Mmopt.inf Utopia Windows Exit.wav            Utopia~1.wav         Mmopt.inf Utopia Critical Stop.wav           Utopiacr.wav         Mmopt.inf Utopia Question.wav                Utopiaqu.wav         Mmopt.inf Utopia Exclamation.wav             Utopiaex.wav         Mmopt.inf Utopia Asterisk.wav                Utopiaas.wav         Mmopt.inf Utopia Open.wav                    Utopiaop.wav         Mmopt.inf Utopia Close.wav                   Utopiacl.wav         Mmopt.inf Utopia Maximize.wav                Utopiama.wav         Mmopt.inf Utopia Minimize.wav                Utopiami.wav         Mmopt.inf Utopia Restore Down.wav            Utopia~3.wav         Mmopt.inf Utopia Restore Up.wav              Utopia~4.wav         Mmopt.inf Utopia Error.wav                   Utopiaer.wav         Mmopt.inf Utopia Menu Command.wav            Utopiame.wav         Mmopt.inf Utopia Menu Popup.wav              Utopia~2.wav         Mmopt.inf 3D Flower Box.scr                  Ssflwbox.scr         Applets.inf 3D Flying Objects.scr              Ss3dfo.scr           Applets.inf 3D Maze.scr                        Ssmaze.scr           Applets.inf 3D Pipes.scr                       Sspipes.scr          Applets.inf 3D Text.scr                        Sstext3d.scr         Applets.inf Blank Screen.scr                   Scrnsave.scr         Applets.inf Curves and Colors.scr              Bezier.scr           Applets.inf Flying Windows.scr                 Ssflywin.scr         Applets.inf Flying Through Space.scr           Ssstars.scr          Applets.inf Mystify Your Mind.scr              Ssmyst.scr           Applets.inf Scrolling Marquee.scr              Ssmarque.scr         Applets.inf Keywords         : kberrmsg kbtool lfn win98 Version          : WINDOWS:98 Platform         : WINDOWS Issue type       : kbprb Last Reviewed: February 9, 1999