Microsoft KB Archive/241886

= Dial-Up Networking Does Not Start =

Article ID: 241886

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q241886



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you double-click the dial-up networking connection icon, or when you double-click the Make New Connection icon, the following error message may be displayed:

Dial-Up Networking cannot start. Restart your computer, and then try again. If the problem persists, re-install Dial-Up Networking.

The following error may also be displayed when you try to run the Modem tool in Control Panel:

TAPISRV caused an invalid page fault in module TAPISRV.EXE at 0167:00404a55.



CAUSE
This problem is caused by an incompatibility with Criss + Cross Plus v5.1.58 from Haynes and Company Inc.



RESOLUTION
To resolve this problem, contact Haynes software at 800-697-4550 to obtain version 5.2.3 or greater of Criss + Cross Plus.



WORKAROUND
To work around this problem, uninstall Criss + Cross Plus v5.1.58 using the Add/Remove Programs tool in Control Panel.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: tapisrv dll w98hem w98hemmay

Keywords: kbinvalidpagefault kbprb KB241886

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