Microsoft KB Archive/814260

= PRB: User Saved Data Is Not Retained After Upgrade to GIOS 7.65 =

Article ID: 814260

Article Last Modified on 6/17/2003

-

APPLIES TO


 * Microsoft TV Interactive Program Guide 1.1
 * Microsoft TV Interactive Program Guide 1.5

-



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
When you upgrade the Motorola GIOS operating system, the user saved data (such as Channel List, Favorites List, and Audio Settings) is not retained.



CAUSE
The GIOS upgrade clears the settings.



STATUS
Microsoft has confirmed that this is a problem in IPG 1.1 and IPG 1.5.

This behavior has been observed in GIOS version 7.65 and earlier versions. Motorola is aware of this issue.

Additional query words: upgrade, channel list, favorites list

Keywords: kbprb KB814260

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.