Microsoft KB Archive/923850

= The WMI registry provider does not return the correct registry data for 32-bit programs on a computer that is running a 64-bit version of Windows Server 2003 or Windows XP Professional x64 Edition =

Article ID: 923850

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows XP Professional x64 Edition

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SYMPTOMS
Consider the following scenario. You use a computer that is running a 64-bit version of Microsoft Windows Server 2003 or Microsoft Windows XP Professional x64 Edition. You use the Windows Management Instrumentation (WMI) registry provider to query registry data for 32-bit programs. This data is located under the following registry subkey:

In this scenario, the WMI registry provider does not return the correct registry data.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
To apply this hotfix, your computer must be running one of the following operating systems:
 * An x64-based version of Windows Server 2003
 * An Itanium-based version of Windows Server 2003 with Service Pack 1 (SP1)
 * Windows XP Professional x64 Edition

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 64-bit Itanium-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows
If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

For more information about how to use WMI to access registry data on computers that are running 64-bit versions of Windows, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa393067.aspx

Additional query words: Winx64 Windowsx64 64bit 64-bit

Keywords: kbfix kbregistry kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB923850

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