Microsoft KB Archive/143028

= Encarta Notemarks: Err Msg or Problems Saving Notemark =

Article ID: 143028

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Encarta Encylopedia 1994 Edition
 * Microsoft Encarta Encyclopedia 95 for Macintosh
 * Microsoft Encarta Encyclopedia 96 Standard Edition

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This article was previously published under Q143028



SYMPTOMS
When you attempt to create a new Notemark, or add to an existing Notemark in Encarta, some of the following behavior occurs:  The Notemark text may not be saved Peculiar text characters appear You receive one of the following error messages:

Not enough disk space to save note.

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An error has occurred in your program. To keep working anyway, click Ignore and save your work in a new file. To quit this program, click Close. You will lose information you entered since your last Save.





CAUSE
You may have a corrupt Encarta.ann file, or the file is set to read- only.



RESOLUTION
Check the file properties to make sure the read-only attribute is not set, or delete the corresponding Encarta.ann file. When you restart Encarta, the program automatically recreates the file.   Product        File Name ---       -

Encarta 1994  Encarta.ann Encarta 1995  Encart95.ann Encarta 1996  Encart96.ann



MORE INFORMATION
If you delete the respective .ann file, all previously saved Notemarks are removed.

Additional query words: 1995 multi media multimedia multi-media mmtitles kbmm 1996

Keywords: KB143028

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