Microsoft KB Archive/213124

= SMS: International 16-Bit Windows Clients Stop Responding After Installation of the Hardware Inventory Agent =

Article ID: 213124

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q213124



SYMPTOMS
International versions of Windows 3.x and Windows 9x clients stop responding (hang) after installation of the Hardware Inventory Agent components on NEC-PC98 computers.



WORKAROUND
Run REGNEC98.exe manually before other client installation programs to prevent the system from hanging when installing the Hardware Inventory Agent.

REGNEC98.exe, found on the International Client Pack 4, is a program that registers the client computer as a NEC-PC98 computer. Running this program sends a signal to subsequent installation programs that this computer requires NEC-PC98-specific components.

If no signature or an incorrect signature is found, PC/AT client components are installed by default.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prodsms

Keywords: kbbug KB213124

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