Microsoft KB Archive/81320

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Mouse Problems with Windows on KLH and Premier Computers

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Q81320

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a

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SYMPTOMS
When Microsoft Windows version 3.0 is installed with a serial mouse on the following machines

KLH 386 Model 215

KLH 286 Model 195

Premier 286 Model 1400 the following problems may occur:


 * If the Microsoft Or IBM PS/2 option is selected for the pointing device, the mouse pointer remains frozen in the middle of the screen.
 * If the MouseSystems Or (VisiOn On ComX) option is selected for the pointing device, the mouse pointer will disappear as soon as it is moved.

CAUSE
These problems occur because the above computers have a built-in bus mouse port and the motherboard is set to access this port by default.

RESOLUTION
Disabling the built-in bus port by setting DIP switch number 3 to OFF on the motherboard of these machines corrects the above problems.

MORE INFORMATION
If a bus mouse is being used, no problems should occur.

The three machines above are referred to as &quot;Revision 1&quot; machines and are no longer in production.

For additional information on these machines, contact Entertainment Marketing (Distributor).

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.0 3.0a 3.00 3.00a win30 KBHW

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a