Microsoft KB Archive/886687

= &quot;Failed source list update for product&quot; error message is logged in the Srcupdatemgr.log file on a Systems Management Server 2003 client computer =

Article ID: 886687

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003 Service Pack 1
 * Microsoft Systems Management Server 2003

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
Microsoft Systems Management Server (SMS) 2003 cannot update the source list for a previously installed Windows Installer-based program. This symptom occurs even if the advertised Windows Installer-based program is run by a user with the correct permissions. Additionally, depending on your SMS configuration, error messages may be logged in the Srcupdatemgr.log file on the SMS client computer :  If you have not installed the hotfix that is described in Knowledge Base article 831198, and the user running the program does not have sufficient rights, the following error message is logged in the SrcUpdateMgr.log file:

The Failed source list update for product {90280409-6000-11D3-8CFE-0050048383C9}, error 80070005

Note The SrcUpdateMgr.log file is located in the \Winnt\Wystem32\Ccm\Logs folder on the SMS client computer. If you have installed the hotfix referenced in Knowledge Base article 831198, the following error message is logged in the SrcUpdateMgr.log file, regardless of the users permissions:

Failed source list update for product {90280409-6000-11D3-8CFE-0050048383C9}, error 80070645

Note The SrcUpdateMgr.log file is located in the \Winnt\Wystem32\Ccm\Logs folder on the SMS client computer.

For additional information about the hotfix that is described in Microsoft Knowledge Base article number 831198, click the following article number to view the article in the Microsoft Knowledge Base:

831198 Software packages do not install on Systems Management Server 2003 clients



CAUSE
This problem occurs because the &quot;Always Install with Elevated Privileges&quot; Windows Installer Group Policy setting is enabled. In this case, users with limited permissions cannot access the update source list for the installed program. This causes SMS to fail when it tries to update the source list for all per-user non-managed installations by using the context of the user with limited permissions.

Important We recommend that you do not enable the &quot;Always Install with Elevated Privileges&quot; Group Policy setting. Any computer that has the &quot; Always Install with Elevated Privileges&quot; Group Policy setting enabled is a potential security risk.



Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How To obtain the latest Systems Management Server 2003 service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SMS 2003
        Date         Time   Version            Size    File name --  14-Jun-2004  17:50  2.0.156.0         254,455  Deployac.exe 25-Dec-2003 15:35                    274,944  Sms2003ac-kb886687-x86.msp 25-Dec-2003 13:30  2.50.2726.154      40,960  Smsse.dll 25-Dec-2003 15:35  2.50.2726.155     169,984  Srcupdatemgr.dll 05-Nov-2004 01:23                        558  Smsconfig.inf 25-Dec-2003 13:30  2.50.2726.154      40,960  Smsse.dll

SMS 2003 Service Pack 1
        Date         Time   Version            Size    File name --  14-Jun-2004  17:50  2.0.156.0         254,455  Deployac.exe 20-Oct-2004 11:10                      3,204  Patch.ini 20-Oct-2004 11:10                    282,112  Sms2003ac-sp1-kb886687-x86.msp 25-Dec-2003 13:30  2.50.2726.154      40,960  Smsse.dll 20-Oct-2004 11:10  2.50.3174.1115    178,176  Srcupdatemgr.dll 15-Dec-2004 20:37                        562  Smsconfig.inf 25-Dec-2003 13:30  2.50.2726.154      40,960  Smsse.dll



MORE INFORMATION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To successfully install this hotfix, you must create new registry sub key, and then enable the &quot;Enable user to browse for source while elevated Windows Installer Group Policy setting .To do this, follow these steps:  Log on to the client computer as a member of the Administrators group. Click Start, click Run, type regedit, and then click OK.</li> In Registry Editor, locate and then click the following registry sub key:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer

</li> On the Edit menu, point to New, and then click DWORD Value.</li> Type AllowLockdownBrowse for the DWORD value name, and then press ENTER.</li> Right-click the new DWORD value, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> Quit Registry Editor.</li> Click Start, click Run, type mmc in the Open box, and then click OK.</li> In the MMC snap-in dialog box, click Add/Remove snap-in on the File menu.</li> In the Add/Remove snap-in dialog box, click Add.</li> In the Add Standalone Snap-in dialog box, click Group Policy, and then click Add.</li> In the Select Group Policy Object dialog box, click Local Computer,, click Finish, click Close, and then click OK.</li> In the snap-in, expand Local Computer Policy, expand Computer Configuration, expand Administrative Templates, expand Windows Components, and then click Windows Installer.</li> Double-click Enable user to browse for source while elevated.</li> On the Setting tab, click Enabled, and then click OK.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected In Systems Management Server 2003 Service Pack 2.

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MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbbug kbfix KB886687

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