Microsoft KB Archive/228536

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OFF2000: Listing of Windows Installer Errors (1000-1999)

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Q228536

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The information in this article applies to:


 * Microsoft Office 2000 (Setup)

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For a Microsoft Office XP version of this article, see Q290159.

SUMMARY
This article contains a listing of the error codes 1000 through 1999 and their message text for the Microsoft Windows Installer (MSI). This article is one of two articles to list these error codes. For a listing of error codes 2000 to 2999, click the article number below to view the article in the Microsoft Knowledge Base:

"Q229678 OFF2000: Listing of Windows Installer Errors (2000-2999)" NOTE: Although the error code information in this article can help you diagnose your installation, multiple problems can cause a single error message. Therefore, the information in this article is only the first step towards troubleshooting the cause of the problem. For more information about troubleshooting, please see the "References" section at the end of this article.

Microsoft has also created a utility to help you understand the log files that Setup creates during the installation of Microsoft Office 2000 products. You can use this utility in conjunction with the information in this article, to help troubleshoot your installation. For more information about this utility, click the article number below to view the article in the Microsoft Knowledge Base:

"Q240784 OFF2000: Utility to Help Interpret Setup Log Files"

MORE INFORMATION
Error messages containing values enclosed in brackets, such as [1] or [2], refer to specific files or message text that may be different in each situation.

Code     Message ---

1101     Could not open file stream: [2]. System error: [3] 1301     Cannot create the file '[2]'. A directory with this name already exists. 1302     Please insert the disk: [2] 1303     The Installer has insufficient privileges to access this directory: [2]. 1304     Error Writing to File: [2] 1305     Error Reading from File: [2]; System error code: [3] 1306     The file '[2]' is in use. If you can, please close the application that is using the file, then click Retry. 1307     There is not enough disk space remaining to install this file: [2]. If you can, free up some disk space, and click Retry, or          click Cancel to exit. 1308     Source file not found: [2] 1309     Error attempting to open the source file: [3]. System error code: [2] 1310     Error attempting to create the destination file: [3]. System error code: [2] 1311     Could not locate source file cabinet: [2]. 1312     Cannot create the directory '[2]'. A file with this name already exists. Please rename or remove the file and click retry, or          click Cancel to exit. 1313     The volume [2] is currently unavailable. Please select another. 1314     The specified path '[2]' is unavailable. 1315     The specified folder '[2]' is not writable. 1316     A network error occurred while attempting to read from the file: [2]     1317      An error occurred while attempting to create the directory: [2] 1318     A network error occurred while attempting to create the directory: [2] 1319     A network error occurred while attempting to open the source file cabinet: [2]. 1320     The specified path is too long: '[2]' 1321     The Installer has insufficient privileges to modify this file: [2].     1322      A portion of the folder path '[2]' exceeds the length allowed by           the system. 1323     The folder path '[2]' contains words that are not valid in           folder paths. 1324     The folder path '[2]' contains an invalid character. 1325     '[2]' is not a valid short file name. 1326     Error getting file security: [3] GetLastError: [2] 1327     Invalid Drive: [2] 1401     Could not create key: [2]. System error [3]. 1402     Could not open key: [2]. System error [3]. 1403     Could not delete value [2] from key [3]. System error [4]. 1404     Could not delete key [2]. System error [3]. 1405     Could not read value [2] from key [3]. System error [4]. 1406     Could not write value [2] to key [3]. System error [4]. 1407     Could not get value names for key [2]. System error [3]. 1408     Could not get sub key names for key [2]. System error [3]. 1409     Could not read security information for key [2]. System error [3].     1410      Could not increase the available registry space. [2] KB of free registry space is required for the installation of this application. 1500     Another installation is in progress. You must complete that installation before continuing this one. 1501     Error accessing secured data. Please make sure the Windows Installer is configured properly and try the install again. 1502     User '[2]' has previously initiated an install for product '[3]'. That user will need to run that install again before they can use that product. Your current install will now continue. 1503     User '[2]' has previously initiated an install for product '[3]'. That user will need to run that install again before they can use that product. 1601     Out of disk space -- Volume: '[2]'; required space: [3] KB; available space: [4] KB     1602      Are you sure you want to cancel? 1603     The file [2][3] is being held in use{ by the following process: Name: [4], Id: [5], Window Title: '[6]'}. 1604     The product '[2]' is already installed, and has prevented the installation of this product. 1605     Out of disk space -- Volume: '[2]'; required space: [3] KB; available space: [4] KB. If rollback is disabled, enough space is available. Click 'Cancel' to quit, 'Retry' to check available disk space again, or 'Ignore' to continue without rollback. 1606     Could not access location [2]. 1607     The following applications should be closed before continuing the install: 1608     Could not find any previously installed compliant products on           the machine for installing this product 1701     [2] is not a valid entry for a product ID. 1702     Configuring [2] cannot be completed until you restart your system. To restart now and resume configuration click Yes, or          click No to stop this configuration. 1703     For the configuration changes made to [2] to take effect you must restart your system. To restart now click Yes, or click No          if you plan to manually restart at a later time. 1704     An install for [2] is currently suspended. You must undo the changes made by that install to continue. Do you want to undo those changes? 1705     A previous install for this product is in progress. You must undo the changes made by that install to continue. Do you want to undo those changes? 1706     No valid source could be found for product [2] 1707     Installation operation completed successfully. 1708     Installation operation failed. 1709     Product: [2] -- [3] 1710     You may either restore your computer to its previous state or           continue the install later. Would you like to restore? 1711     An error occurred while writing installation information to           disk. Check to make sure enough disk space is available, and click Retry, or Cancel to end the install. 1712     One or more of the files required to restore your computer to           its previous state could not be found. Restoration will not be          possible. 1801     The path [2] is not valid 1802     Out of memory 1803     There is no disk in drive [2]. Please, insert one and hit Retry, or hit Cancel to go back to the previously selected volume. 1804     There is no disk in drive [2]. Please, insert one and hit Retry, or hit Cancel to return to the browse dialog and select a          different volume. 1805     The path [2] does not exist 1806     You have insufficient privileges to read this folder. 1807     A valid destination folder for the install could not be           determined. 1901     Error attempting to read from the source install database: [2] 1902     Scheduling reboot operation: Renaming file [2] to [3]. Must reboot to complete operation. 1903     Scheduling reboot operation: Deleting file [2]. Must reboot to          complete operation. 1904     Module [2] failed to register. HRESULT [3]. 1905     Module [2] failed to unregister. HRESULT [3]. 1906     Failed to cache package [2]. Error: [3] 1907     Could not register font [2]. Verify that you that you have sufficient permissions to install fonts, and that the system supports this font. 1908     Could not unregister font [2]. Verify that you that you have sufficient permissions to remove fonts. 1909     Could not create Shortcut [2]. Verify that the destination folder exists and that you can access it. 1910     Could not remove Shortcut [2]. Verify that the shortcut file exists and that you can access it. 1911     Could not register type library for file [2]. Contact your support personnel. 1912     Could not unregister type library for file [2]. Contact your support personnel. 1913     Could not update the ini file [2][3]. Verify that the file exists and that you can access it. 1914     Could not schedule file [2] to replace file [3] on reboot. Verify that you have write permissions to file [3]. 1915     Error removing ODBC driver manager, ODBC error [2]: [3]. Contact your support personnel. 1916     Error installing ODBC driver manager, ODBC error [2]: [3]. Contact your support personnel. 1917     Error removing ODBC driver: [4], ODBC error [2]: [3]. Verify that you have sufficient privileges to remove ODBC drivers. 1918     Error installing ODBC driver: [4], ODBC error [2]: [3]. Verify that the file [4] exists and that you can access it. 1919     Error configuring ODBC data source: [4], ODBC error [2]: [3]. Verify that the file [4] exists and that you can access it. 1920     Service '[2]' ([3]) failed to start. Verify that you have sufficient privileges to start system services. 1921     Service '[2]' ([3]) could not be stopped. Verify that you have sufficient privileges to stop system services. 1922     Service '[2]' ([3]) could not be deleted. Verify that you have sufficient privileges to remove system services. 1923     Service '[2]' ([3]) could not be installed. Verify that you have sufficient privileges to install system services. 1924     Could not update environment variable '[2]'. Verify that you have sufficient privileges to modify environment variables. 1925     You do not have sufficient privileges to complete this installation for all users of the machine. Log on as          administrator and then retry this installation. 1926     Could not set file security for file '[3]'. Error: [2]. Verify that you have sufficient priviliges to modify the security permissions for this file.