Microsoft KB Archive/823577

= You receive an &quot;Exchange server account was not created&quot; error message when you try to create an e-mail account in Outlook 2003 =

Article ID: 823577

Article Last Modified on 1/6/2006

-

APPLIES TO


 * Microsoft Office Outlook 2003

-



SYMPTOMS
When you create an e-mail account in Outlook 2003, you may receive the following message:

Your mail is set to be delivered to a location other than the Exchange account that you are creating. If you do not change this setting, your Exchange server mail will be removed from the Exchange server and delivered to the current delivery location. Do you want to change the delivery location for all of your messages to your new Exchange account?

If you click Yes in the message, you receive the following error message:

There was an error setting your default delivery location. The Exchange server account was not created.



CAUSE
This behavior occurs if you have run out of Outlook.ost file space. When the Outlook.ost files are created, they are named Outlook .ost, where  is a letter from a to z. The Outlook.ost files are named in consecutive order until the Outlookz.ost file is reached. If you try to create another e-mail account after the Outlookz.ost file has been created, the e-mail account cannot be created, and you receive both the message and the error message that are listed in the &quot;Symptoms&quot; section of this article.

Additional query words: OL2003

Keywords: kberrmsg kbprb kbpending kbaccounts KB823577

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.