Microsoft KB Archive/924206

= Exchange Server 2003: Inbound Mailflow Stops With Event ID 327, Error Code -1040 =

Article ID: 924206

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Service Pack 1

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Source: Microsoft Support

RAPID PUBLISHING

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SYMPTOMS
Inbound mailflow inexplicably stops. Restarting the MSExchange Information Store service allows mail to flow again.

The Application Event log shows at least one of the following events:

Event ID    : 327 Raw Event ID : 327 Record Nr. : 1212140 Category    : Exchange Store Driver Source      : MSExchangeTransport Type        : Warning Generated   : 6/24/2005 12:15:03 PM Written      : 6/24/2005 12:15:03 PM Machine      : SERVERNAME Message     : The following call : EcLocallyDeliverMsg to the store failed. Error code : -1040 (Message-ID <03775D4D054A1B4EA343B73B306F32F4BF33E3@domain.com>). MDB
 * d0406611-93ec-413d-a4ae-5d1fded21166. FID : . MID : . File : D:\Program

Files\Exchsrvr\Mailroot\vsi 1\Queue\NTFS_c2376e3a01c5783c0000374b.EML.



CAUSE
The cause is unknown, but information store corruption is suspect.



RESOLUTION
The following steps fixed the problem:


 * 1) Run isinteg -s ServerName -fix -test alltests

Refer to the following Microsoft Technical article for isinteg usage instructions:

301460 Exchange Command-Line Parameters for the Isinteg.exe Tool
 * 1) Allow Information store maintenance to perform on online defragmentation of the databases.
 * 2) Use the ESEUTIL utility perform an offline defragmentation of the server's databases.

Refer to the following Microsoft Exchange Technical article for online and offline defragmentation instructions:

328804 How to defragment Exchange databases

Additional query words: &quot;-1040&quot; 327 JET_errTooManyColumns



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Keywords: kbprb kbtshoot kbrapidpub KB924206

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