Microsoft KB Archive/839362

= &quot;Error uploading stats&quot; error message when you win an online game of Microsoft Age of Mythology and then try to upload the game statistics to the online server =

Article ID: 839362

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Age of Mythology
 * Microsoft Age of Mythology: The Titans

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SYMPTOMS
When you win an online game of Microsoft Age of Mythology, and then you try to upload the game statistics to the online server, you may receive the following error message:

Error uploading stats 2, 4

No information is uploaded to the server, and the win is not added to your record on the server.



CAUSE
This problem occurs after you install the cumulative security update for Microsoft Internet Explorer Q832894. There is an incompatibility with the game and this update to Internet system files.



RESOLUTION
To resolve this problem, install the latest updates for Age of Mythology or for Age of Mythology: The Titans. To do this, use one of the following methods.

Method 1
For Age of Mythology, follow these steps:
 * 1) Click Start, point to Programs, point to Microsoft Games, point to Age of Mythology, and then click Update Age of Mythology.
 * 2) Follow the instructions that appear on the screen to update or to confirm that you have the latest update installed.

For Age of Mythology: The Titans, follow these steps:
 * 1) Click Start, point to Programs, point to Microsoft Games, point to Age of Mythology - The Titans Expansion, and then click Update Age of Mythology - The Titans Expansion.
 * 2) Follow the instructions that appear on the screen to update or to confirm that you have the latest update installed.

Method 2
To download and manually install these updates, visit the following Microsoft Web sites:

http://www.microsoft.com/games/ageofmythology/egypt_downloads.aspx

http://www.microsoft.com/games/pc/titans.aspx



MORE INFORMATION
For additional information about the cumulative security update for Internet Explorer, click the following article number to view the article in the Microsoft Knowledge Base:

832894 MS04-004: Cumulative security update for Internet Explorer

Additional query words: loading performance

Keywords: kbconfig kbnofix kbprb KB839362

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