Microsoft KB Archive/230320

= OLEXP: Outlook Express Opens Connection Dialog Box at Startup =

Article ID: 230320

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0

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This article was previously published under Q230320



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you start Outlook Express, the connection dialog box may appear even though the "Send and receive messages at startup" option is not selected.



CAUSE
This behavior can occur when you are using the MSN, The Microsoft Network, custom version of Outlook Express. The MSN custom version of Outlook Express displays an Info Pane window that loads an MSN.com Web page that provides quick access to Search and other MSN services.



RESOLUTION
To resolve this issue, disable the Info Pane Window:
 * 1) In Outlook Express, click Layout on the View menu
 * 2) Click to clear the Info Pane check box, and then click OK.
 * 3) Quit and restart Outlook Express.

Keywords: kbenv kbprb KB230320

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