Microsoft KB Archive/928082

= Size of SMTP messages may increase during the scanning process in Antigen =

Article ID: 928082

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Antigen for Exchange
 * Microsoft Antigen for SMTP Gateways
 * Sybari Antigen 8.0 for Microsoft Exchange
 * Sybari Antigen 8.0 for SMTP Gateways

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SYMPTOMS
In Microsoft Antigen, when you configure an SMTP Scan Job to perform Spam Scanning, Content Filtering, or Keyword Filtering, the size of the incoming SMTP messages may increase during the scanning process. This could result in increased hard disk usage when the messages are delivered to the Exchange Information Store or when Antigen archives the messages.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites for installing this hotfix.

Restart requirement
The hotfix will automatically stop and restart any required services. You may have to restart the computer to complete the hotfix installation if the following conditions are true:
 * The required service cannot be stopped.
 * The files are in an open state.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseadvanced kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB928082

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