Microsoft KB Archive/134289

= Microsoft Knowledge Base =

Shortcut to BBS Message Does Not Work When BBS Minimized
Last reviewed: July 15, 1997

Article ID: Q134289

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3

SYMPTOMS
When you try to use a shortcut to a bulletin board (BBS) message, you may receive the following error message:

Cannot open message. The modem connection has been lost. Please try to  reconnect to The Microsoft Network.

CAUSE
A shortcut to a BBS message does not work if you have the BBS window minimized. The error message is inaccurate.

RESOLUTION
If the BBS window is not minimized, the shortcut functions properly.