Microsoft KB Archive/304675

= &quot;Could Not Add Account to Group&quot; Error Message and Error 1337 During &quot;Security Groups&quot; Phase of Installation =

Article ID: 304675

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q304675



SYMPTOMS
During Microsoft Operations Manager (MOM) installation, you may receive the following error message after you click Next in the Create Security Groups dialog box

Could Not Add Account to Group

The Setup program cannot add  to the OnePointOp Users local group

Error code:

1337

If  is a member of the OnePointOp Users local group, click OK.

To cancel the Setup program, click Cancel.

Add  to the OnePointOp Users local group, and run the setup program again.

where  is what you specify in the Create Security Groups dialog box.



CAUSE
This behavior can occur if the Consolidator/DAS account name is the same as the computer name. Setup may try to use the local computer name as the domain name.



RESOLUTION
To resolve this behavior, cancel Setup, change either the computer name or the Consolidator/DAS account name so that the two names are not identical, and then run MOM Setup again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbenv kbpending kbsetup KB304675

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