Microsoft KB Archive/272083

= GP Fault Error Message in the Mcicda.drv File When You Start Windows Media Player 7 or 7.1 =

Article ID: 272083

Article Last Modified on 10/28/2003

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APPLIES TO


 * Microsoft Windows Media Player 7.0
 * Microsoft Windows Media Player 7.1

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This article was previously published under Q272083





SYMPTOMS
When you try to start Windows Media Player 7 or 7.1, you may receive a general protection (GP) fault error message in the Mcicda.drv file.



CAUSE
This issue can occur if the IMSI CD Copier Pro or CD Copier Gamers Edition program is installed on your computer.



RESOLUTION
To resolve this issue, contact IMSI to inquire about the availability of a fix for this issue.

To work around this issue, uninstall the IMSI CD Copier program, or remove any virtual CD-ROMs that are using drive L. Note that removing virtual CD-ROMs that are using drive L may not resolve this issue.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: gamer's

Keywords: kberrmsg kbprb kb3rdparty KB272083

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