Microsoft KB Archive/258007

= Error Message: Lsass.exe - System Error : Security Accounts Manager Initialization Failed Because of the... =

PSS ID Number: 258007

Article Last Modified on 11/4/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q258007



SYMPTOMS
When you start your computer, you may receive the following error message:

lsass.exe - System Error : Security Accounts Manager initialization failed because of the following error: Directory Service cannot start. Error Status: 0xc00002e1. Please click OK to shutdown this system and reboot into Directory Services Restore Mode, check the event log for more detailed information.

Also, you may receive the following event error message in the System Log:

Event Type: Information

Event Source: Application Popup

Event Category: None

Event ID: 26

Date: 3/22/2000

Time: 12:33:18 PM

User: N/A

Computer: DCNAME

Description:

Application popup: lsass.exe - System Error :

Security Accounts Manager initialization failed because of the following error:

Directory Service cannot start. Error Status: 0xc00002e1.

Please click OK to shutdown this system and reboot into Directory Services Restore Mode, check the event log for more detailed information.



CAUSE
This issue can occur if the path to the NTDS folder that holds the Active Directory database files and log files does not exist or the NTFS permissions on this folder and database files are too restrictive, and Active Directory cannot start.



RESOLUTION
To resolve this issue:  Start your computer in Directory Services Repair mode.  At a command prompt, type the following lines, pressing ENTER after each:

ntdsutil

files

info

The output should look similar to:

Drive Information:

C:\ NTFS (Fixed Drive ) free(2.9 Gb) total(3.9 Gb) D:\ NTFS (Fixed Drive ) free(3.6 Gb) total(3.9 Gb)

DS Path Information:

Database  : C:\WINNT\NTDS\ntds.dit - 10.1 Mb

Backup dir : C:\WINNT\NTDS\dsadata.bak Working dir: C:\WINNT\NTDS Log dir   : C:\WINNT\NTDS - 30.0 Mb total res2.log - 10.0 Mb                       res1.log - 10.0 Mb                        edb.log  - 10.0 Mb                     Verify that each of the paths and files that are listed above exist. Check each of the paths and files that are listed above to ensure that the permissions are at least set to the defaults (administrators and system - full control).

NOTE: You can use the Cacls.exe command-line utility to change the permissions of a folder.



MORE INFORMATION
Additional query words: 0xc00002e1

Keywords: kberrmsg kbprb KB258007

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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