Microsoft KB Archive/118932

= PC Adm: Err Msg: Notice 2 Error Updating MASTER.GLB =

Article ID: 118932

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q118932



SYMPTOMS
When the Microsoft Mail administrator tries to change the network and/or postoffice name by choosing Config, Password from the Mail Administrator program (ADMIN.EXE), the following error may be displayed:

Error updating MASTER.GLB



CAUSE
This error occurs if the MASTER.GLB file in the GLB subdirectory of the Mail database is marked read-only or is locked open.



RESOLUTION
Check the attributes of the MASTER.GLB file in the GLB subdirectory, and remove the read-only attribute if it has been set. Use the MS-DOS ATTRIB command to set the attribute to read-write, as follows:

attrib -r master.glb

If the file is locked open, close the file. On a Novell server, you can determine the status of locked files by starting the MONITOR program. Choose the file open/lock activity, and choose volume/dir/subdir/master.glb. This will yield a connection number and from connection activity, you can find out who has the file open.

On a LAN Manager server, you can check for locked files by running the NET ADMIN command and choosing Opened Files from the Status menu.

For other file servers, consult the administrator's guide for that server to determine if a file is locked open and by whom.

Additional query words: 3.00 3.20

Keywords: KB118932

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