Microsoft KB Archive/320032

= Cannot establish a connection with the Lotus Notes server =

Article ID: 320032

Article Last Modified on 11/5/2007

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q320032



SYMPTOMS
When you try to configure the Microsoft Exchange Server 5.5 connector for Lotus Notes, you may not be able to establish a connection with the Notes server. You may receive error messages similar to the following in the Exchange Connectivity Administrator Log Browser.

 -        LME-NOTES-MEXNTS(0a18) 1 64210:Unable to connect to to the Notes Server SERVERNAME/NOTESWAY.

>> ntshcdb(116)

-and-

 -        LME-NOTES-MEXNTS(0a18) 1 00510:Error {Mail system failure}: The application failed to initialize. >> stdmain(863)

-and-

 -        LME-NOTES-MEXNTS(0a18) 3 00505:LME-NOTES-MEXNTS is ending, last return code was {Mail system failure}. >> stdmain(958)

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 -        LME-NOTES-MEXNTS(0a18) 1 41220:Error: no Notes Session Open. >> ntshcs(2055)



CAUSE
This problem may occur if the path to the Notes.ini file in the properties of the Lotus Notes Connector is not valid.



RESOLUTION
To resolve this issue, type the complete path and file name of the Notes.ini file in the Lotus Notes Connector Properties dialog box. To do this, follow these steps:
 * 1) Start the Microsoft Exchange Administrator program. To do this, click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator.
 * 2) Expand your site, and then click Connections.
 * 3) In the right pane, click Connector for Lotus Notes.
 * 4) On the File menu, click Properties.
 * 5) Click the Advanced tab.
 * 6) In the Notes INI file location box, type the complete path (including the file name) to the Notes.ini file. For example, if the Notes.ini file is stored in the C:\Winnt folder, type c:\winnt\notes.ini.
 * 7) Click OK.



MORE INFORMATION
For more information about how to troubleshoot Lotus Notes Connector issues, click the following article number to view the article in the Microsoft Knowledge Base:

198677 XFOR: Troubleshooting common Exchange Notes Connector problems

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft continues to update the tools that support interoperability among Lotus Domino R5 and Lotus Domino 6, Microsoft Exchange Server 2003, and Microsoft Windows Server 2003 Active Directory. The updated tools for Lotus Domino replace the following tools that are included with Exchange Server 2003 and with Microsoft Exchange Server 2003 Service Pack 2:
 * Exchange Connector for Lotus Notes
 * Calendar Connector for Lotus Notes
 * Migration Wizard for Lotus Notes

To obtain these tools and to obtain guidance and additional resources, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/interopmigration/bb403105.aspx

These updated tools provide additional functionality and address several issues that customers reported with earlier versions of the tools.

Additional query words: XFOR

Keywords: kbprb KB320032

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