Microsoft KB Archive/120208

Printing to Hewlett-Packard 4/4M PostScript Increases Margins

= Printing to Hewlett-Packard 4/4M PostScript Increases Margins =

Q120208
--- The information in this article applies to:

- Microsoft Publisher version 2.0 ---

SYMPTOMS

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When you print a legal-sized page to a Hewlett-Packard (HP) LaserJet 4/4M printer using a PostScript printer driver, the printer cuts off the text and objects and creates a margin greater than expected. Instead of the expected .25-inch to .33-inch margins, the margins are much larger, and nothing prints outside these larger margins.

RESOLUTION

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On the printer, set Page Protection to Legal.

To change the Page Protection setting on the printer, follow these steps:

1. Locate the LCD printer menu display on the printer.

2. Press the Online button to take the printer offline.

3. Press the Menu button until "Job Menu" appears in the display.

4. Press the Item button until "Page Protection" appears on the display.

5. Press the + button until "Page Protection - Legal" appears on the display. Press the Enter button to accept the setting.

6. Press the Online button to return the printer to online status.

MORE INFORMATION

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The printer is not able to print the .25-inch to .33-inch minimum margins as expected because the printer is not reserving enough memory for a legal page. The above steps outline the procedure required to change the Page Protection setting on the printer (not the Windows Control Panel) to Legal. The procedure forces the printer to reserve enough memory for a full legal page. According to Hewlett-Packard, this requirement is a result of an idiosyncrasy in the Windows PostScript driver.

HP technical support also advises that you can leave the page protection setting on Legal as long as out-of-memory errors do not occur. If out-of-memory errors DO occur, and you are printing on letter-sized paper, switch the page protection setting on the printer back to Letter using the above outlined procedure.

NOTE: The Page Protection setting discussed in this article is the same as the Page Protection option available when working with an HPPCL driver in the Windows Control Panel. The difference is the Windows PostScript driver does not provide a way to set Page Protection within the driver interface. The changes must be made through the printer's Control Panel Programmable menu.

The above information applies to the Hewlett-Packard (HP) LaserJet 4/4M. Other HP 4 printers have different interfaces, so the steps to set the page protection may be different from what is outlined above.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 2.00 laser jet HP4 non unprintable region