Microsoft KB Archive/197806

= "Ordinal Not Found" Error While Installing on NT-Based Computer =

Article ID: 197806

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Encarta Reference Suite 99

-



This article was previously published under Q197806



SYMPTOMS
While you are installing Encarta Reference Suite 99 on a Microsoft Windows NT 4.0-based computer, you may receive the following error message:

OleMainThreadWndName: Setup.exe - Ordinal Not Found

The ordinal 6800 (or 6467) could not be located in the dynamic link library Mfc42.dll.



CAUSE
This behavior can occur if an outdated version of the Mfc42.dll file is installed on the computer.



RESOLUTION
To resolve this issue, click OK to continue installing Encarta Reference Suite. An updated version of the Mfc42.dll file is installed by the Setup program before it completes.



MORE INFORMATION
If this issue continues to occur, make sure Windows NT 4.0 Service Pack 3 or later is installed on the computer.

Additional query words: multi multi-media media mm winnt

Keywords: kbenv kberrmsg kbprb kbsetup KB197806

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.