Microsoft KB Archive/244063

= OL2000: Upgrade from Exchange Client to Outlook Causes Encryption Failure =

Article ID: 244063

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q244063



SYMPTOMS
Two people using Microsoft Exchange 5.0 Client are set up to send encrypted mail messages using 64-bit encryption. One user upgrades from Exchange 5.0 to Outlook 2000, and installs the 128-bit security patch. When this user attempts to open a saved encrypted message by importing the EPF file, the following error message displays:

The message could not be secured.



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OL2K

Keywords: kbbug kbfix kbqfe KB244063

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