Microsoft KB Archive/195756

= Err Msg: Your System Is Missing the Required Setup Engine =

Article ID: 195756

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q195756



SYMPTOMS
When you attempt to install the Microsoft Reference Troubleshooters from one of the products listed earlier in this article, you may receive the following error message:

Your system is missing the required Setup engine.



CAUSE
This behavior can occur if you do not have a Web browser installed on your computer.

NOTE: To install the Microsoft Reference Troubleshooters, you must have Microsoft Internet Explorer 3.02 or later installed on your computer.



RESOLUTION
To resolve this issue, install Internet Explorer 4.0 or the ActiveX distribution files from the Installation and Resources CD-ROM for the program, and then install the Microsoft Reference Troubleshooters. To do this, use the appropriate method.

Installing Internet Explorer 4.0

 * 1) Insert the Installation and Resources CD-ROM for your program into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.
 * 2) Double-click the My Computer icon on the desktop.
 * 3) Right-click the CD-ROM drive containing the Installation and Resources CD-ROM, and then click Explore.
 * 4) Double-click the Ie4 folder.
 * 5) Double-click the Ie4setup.exe file, and then follow the instructions on the screen to install Internet Explorer.

NOTE: If you are prompted to restart the computer, do so.
 * 1) Install the Microsoft Reference Troubleshooters.

Installing the ActiveX Distribution Files
To install the ActiveX distribution files from the Installation and Resources CD-ROM, follow these steps:

 Insert the Installation and Resources CD-ROM for your program into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically. Click Start, and then click Run. In the Open box, type the following line, and then click OK:

 :\aref\system\axdist.exe

where is the letter of your CD-ROM drive. Follow the instructions on the screen to install the ActiveX distribution files. Install the Microsoft Reference Troubleshooters.

Additional query words: multi-media mm tshoot

Keywords: kbenv kberrmsg kbfaq kbprb KB195756

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