Microsoft KB Archive/824934

= Description of the Word 2002 Security Patch: September 3, 2003 =

Article ID: 824934

Article Last Modified on 7/30/2007

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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For a Microsoft Word 2000 version of this article, see 824936.



For a Microsoft Word 97 and Word 98 for Microsoft Windows 98 Japanese Edition version of this article, see 827647.



SUMMARY
Microsoft has released an update to Microsoft Word 2002. This update resolves a flaw in Word 2002 that could allow unsigned macros in specially crafted documents to run automatically regardless of the macro security level settings of the user. This Word 2002 update is part of the continued effort by Microsoft to provide the latest product updates to customers.

This article describes how to download and install the Word 2002 Security Patch: KB824934.



How to download and install the update
Important Before you install this update, make sure that the following requirements have been met:  Microsoft Windows Installer 2.0

Before you install this update, you must install Windows Installer 2.0 or later. For additional information about this requirement, see the &quot;Windows Installer Update Requirements&quot; section of this article. Microsoft Office XP Service Pack 2 (SP-2)

Before you install this update, install Office XP SP-2. For more information about how to install Office XP Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

325671 Overview of the Office XP Service Pack 2



Client update
If you installed Word from a CD-ROM, you have the following two options:
 * Use the Office Product Updates Web site to automatically install all the latest updates that include all available service packs and public updates.

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 * Install only the Word 2002 Security Patch: KB824934 by following the steps that are described later in this article.

Note Microsoft recommends that you install the client update by using the Office Product Updates Web site. The Office Product Updates Web site detects your particular installation of Microsoft Office and prompts you to install exactly what you must have to make sure that your Office installation is completely up-to-date.

Office Product Updates Web Site

To have the Office Product Updates Web site detect the required updates that you must install on your computer, visit the following Microsoft Web site:

http://office.microsoft.com/ProductUpdates/default.aspx

After detection is complete, you receive a list of recommended updates for your approval. Click Start Installation to complete the process.

Install Only the Word 2002 Security Patch: KB824934

The following file is available for download from the Microsoft Download Center:

Download the OfficeXP-KB824934-Client-Enu.exe package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

After you click the link to download the update, follow these steps:
 * 1) Click Save to save the OfficeXP-kb824934-client-enu.exe file to the selected folder.
 * 2) In Windows Explorer, double-click OfficeXP-kb824934-client-enu.exe.
 * 3) If you are prompted to install the update, click Yes.
 * 4) Click Yes to accept the License Agreement.
 * 5) Insert your Office XP CD-ROM when you are prompted to do so, and then click OK.
 * 6) When you receive a message that indicates the installation was successful, click OK.

Note After you install the update, you cannot remove it. To revert to an installation before the update was installed, you must remove Office XP, and then install it again from the original CD-ROM.

Administrative update
If you installed your Office XP product from a server location, the server administrator must update the server location with the administrative update and deploy that update to your computer.

The following file is available for download from the Microsoft Download Center:

Download the OfficeXP-KB824934-Fullfile-Enu.exe package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

If you are the server administrator, after you click the link to download the administrative update follow these steps:  Click Save to save the OfficeXP-kb824934-fullfile-enu.exe file to the selected folder.</li> In Windows Explorer, double-click OfficeXP-kb824934-fullfile-enu.exe.</li> If you are prompted to install the update, click Yes.</li> Click Yes to accept the License Agreement.</li> In the Type the location where you want to place the extracted files box, type c:\KB824934, and then click OK.</li> Click Yes when you are prompted to create the folder.</li> If you are familiar with the procedure for updating your administrative installation, click Start, and then click Run. Type the following command in the Open box

msiexec /a \ /p C:\KB824934\  SHORTFILENAMES=TRUE

where  is the path of your administrative installation point for Office XP (for example, C:\OfficeXP),   is the .msi database package for the Office XP product (for example, Data1.msi), and   is the name of the administrative update.

Note You can append /qb+ to the command line so that the Office XP Administrative Installation dialog box and the End User License Agreement dialog box do not appear.</li> To deploy the update to the client workstations, click Start, and then click Run. Type the following command in the Open box

msiexec /i \  REINSTALL=  REINSTALLMODE=vomu

where  is the path of your administrative installation point for Office XP (for example, C:\OfficeXP),   is the MSI database package for the Office XP product (for example, Data1.msi), and   is the list of feature names (case sensitive) that have to be reinstalled for the update. To install all features, you can use REINSTALL=ALL, or you can install the following feature(s):  WORDFiles</li></ul> </li></ol>

For additional information about how to update your administrative installation and deploy to client workstations, click the following article number to view the article in the Microsoft Knowledge Base:

301348 How to install a public update to administrative installations of Office XP

This article contains standard instructions for installing an administrative public update. You can also see the following article in the Microsoft Office Resource Kit. To do so, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/orkXP/HA011525501033.aspx

How to determine if the update is installed
The update contains updated versions of the following files: <pre class="fixed_text">  File name    Version Winword.exe 10.0.5522.0 To determine the version of Word 2002 that is installed on your computer, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
 * 1) Click Start, and then click Search.
 * 2) In the Search Results pane, click All files and folders under Search Companion.
 * 3) In the All or part of the file name box, type Winword.exe, and then click Search.
 * 4) In the list of files, right-click Winword.exe, and then click Properties.
 * 5) On the Version tab, determine the version of Word that is installed on your computer.

For additional information about how to determine the version of Word 2002 on your computer, click the following article number to view the article in the Microsoft Knowledge Base:

291331 How to check the version of Office XP

Note If the Word 2002 Security Patch: KB824934 is already installed on your computer, you receive the following error message when you try to install the Word 2002 Security Patch: KB824934:

This update has already been applied or is included in an update that has already been applied.

Windows Installer update requirements
To install the update that is described in this article requires Windows Installer 2.0 or later. Both Microsoft Windows XP and Microsoft Windows 2000 Service Pack 3 (SP3) include Windows Installer 2.0 or later. To install the latest version of the Windows Installer, visit one of the following Microsoft Web sites.

Windows Installer for Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows Millennium Edition (Me):

http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f%20&displaylang=en

Windows Installer for Microsoft Windows NT 4.0 and Windows 2000:

http://www.microsoft.com/downloads/details.aspx?FamilyID=4b6140f9-2d36-4977-8fa1-6f8a0f5dca8f&DisplayLang=en

List of issues that are fixed by the update
The Word 2002 Security Patch: KB824934 fixes the issues that are described in the following Microsoft Knowledge Base articles:

320902 WD2002: Deleted Text Re-Appears in Document After You Review Changes

327667 FIX Word2002: IOleObject::DoVerb Returns RPC_E_SERVERFAULT When Opening Some Documents

330300 WD2002: Error Message &quot;4198&quot; When You Close a Word Table Object

326041 WD2002: You Cannot Select the Frame or the Text Inside the Frame When You Create a Word Document That Contains a Frame

325620 WD2002: Document with an Embedded Object Prompts for a Save After You Set the Saved Property

292097 WD2002: Nothing Happens When You Click a Picture That Contains a Hyperlink

328474 WD2002: One-Page Template Opens As a Two-Page Template

325527 WD2002: Document Printed with Wide Right Margin and Small Text If You Turn Off Balloons

331945 WD2002: The BeforeClose Event Does Not Run When the &quot;Windows in Taskbar&quot; Check Box Is Cleared

331941 WD2002: Setting DeletedTextMark Property with Revision Balloons Turned Off Causes Incorrect Document Formatting

329040 PPT2002: Autoshapes May Not Display When You Use Microsoft Word and Paste a Table That Contains AutoShapes to a Microsoft PowerPoint Presentation

332114 WD2002: Fonts Change in Text Form Fields

331899 WD2002: Rotated Text in a Table May Not Print Rotated As Expected

810162 WD2002: Task Pane Is Not Displayed on Startup

292158 WD2002: All Document Page Numbers Are Unexpectedly Changed to 0 (Zero)

329815 WD2002: After You Check In a Document, AutoOpen or Document_open Macros Do Not Run As Expected

328092 WD2002: Inserted Tables Are Not Aligned After You Reopen the Document

329587 WD2002: The printer ignores the custom n-up setting in Word

316270 WD2000: &quot;Unknown Character&quot; Error Message or Result of Zero When Field Contains E or N Character

328232 WD2002: Error Message When You Try to Edit Complex Tables

292174 WD2002: Error Message: The Formatting in this Document Is Too Complex. Please Full Save the Document Now.

329280 Text that you delete and mark as hidden is printed when you use the Track Changes feature

328683 WD2002: Text Is Lost or Hidden in Your Word Document When You Use the VBA SaveAs Method

331325 FIX: Word 2002 May Drop Keyboard Input on Windows 98 and Windows Me When Accessibility Client Runs

328100 WD2002: &quot;The Document Name or Path Is Not Valid&quot; Error Message When You Open a Document

235678 WD2002: Legal Pleading Wizard Error Message: The Project Item Cannot Be Copied

327043 WD2002: Word Sorts Columns Incorrectly

811946 Outlook Stops Responding (Hangs) When You Reply to an Email Message

811930 WD2002: Word Quits When You Copy and Paste Portions of a Document

328707 WD2002: Tables in Headers and Footers Shift Right When You Open Word 2002 Document

327871 WD2002: Compare and Merge Documents Feature Shows Inaccurate Changes

812637 WD2002: When You Use Word 2002 to Open a Word 97 Document the NumberPosition Property Does Not Retain a Set Value

328528 WD2002: Excel Chart Pastes as Object in Non-English Version

329976 WD2002: Single-Page Tables Expand to Cover Two Pages

290981 WD2002: The &quot;File Conversion Encoding&quot; Dialog Box Appears When You Open Text File

327579 WD2002: Month and Day are Not Displayed in the Order You Expect in a Mail Merge Document Linked to an External Data Source

330432 WD2002: Text Loses Paragraph Numbering When Pasted into New Document

324328 WD2002: Password Prompt When You Close a Word Document You Opened in a Web Browser

810361 FIX: Unformatted Text Link Gives Error on Insert or Update Inside a Table

814482 WD2002: Track Changes Places Balloon in Wrong Location When You Delete Footnote Text

814407 WD2002: Cancelling Save of a Document That Contains Tracked Changes or Comments Creates a False Record in DMS

815006 WD2002: VBA Find.Execute ReplaceAll Method Does Not Return the Original Selection

329808 WD2002: Word Objects Convert to Graphics When You Use the Close Button to Close and Save a Document

814137 WD2002: Font Changes When Character Is Typed in Third-Party IME

814507 WD2002: Pictures in Document Opened on Floppy or a Network Drive Change to Red X When You Use Custom Program

286864 WD2002: Cannot Browse Forward and Back on Web Toolbar

331492 WD2002: Excel Worksheet Object with Color Text Is Printed Black

813815 WD2002: Conditional Field That References AutoText Entries Does Not Completely Update the First Time

815621 WD2002: Custom Toolbar in Template Causes Word to Error When Exiting

814673 WD2002: Rows or Columns Are Missing from a Pasted Microsoft Excel Worksheet

327037 WD2000: Excel Worksheets with Links to Word Bookmarks May Not Update

816476 WD2002: Fonts Change in Text Form Fields That You Insert Through AutoText

816478 WD2002: Multiple Copies of the Same List Style in the Formatting Pane

813816 WD2002: Paragraph Mark in the Header Remains After You Delete the Text in the Header

815621 WD2002: Custom Toolbar in Template Causes Word to Error When Exiting

329809 WD2002: The Translation Services Do Not Start When You Use a Proxy Server with Basic Authentication

330575 WD2002: Italian: Number of Lines on Page May Change After You Undo an Edit That Automatically Hyphenated a Word

818052 WD2002: Word Ignores Pages per Sheet Setting When You Print From wdDialogFilePrint Dialog Object

815193 WD2000: The Index Entry Is Listed As One Occurrence in the Index

818328 WD2002: The Text That Is Wrapped Around a Right-to-Left Table Appears Under the Table in a Printed Document

308937 BUG: Word 2002 Returns an Error on Call to IPrint::Print Although Document Prints

818791 WD2002: RTF Files Open Slowly and Scroll Slowly

813817 WD2000: Nested Bookmarks in Your .rtf Document Change When You Open the Document

820734 WD2002: Included File that Contains Merge Fields Does Not Suppress Blank Lines in Mail Merge

822528 WD2002: Control Toolbox Controls Revert to Design Mode When You Scroll in Document

822891 WD2002: Shapes That Contain Text Are Resized When You Open a Word 2000 Document in Word 2002

821526 Word 2002 Crashes When You Print a Document in the Background

822847 WD2002: &quot;Word Has Encountered a Problem&quot; Error Message When You Open a Document

823200 WD2002: Cross-Reference Fields in a Compared Document Show As Zero

290981 WD2002: The &quot;File Conversion Encoding&quot; Dialog Box Appears When You Open Text File

293005 OL2002: Outlook Attachments Appear in Most Recently Used List

823476 Not Able to Save Changes to a Network Shared Word Document

823154 When You Bookmark a Number of ListNum Fields All the Cross-references Appear the Same

The Word 2002 Security Patch: KB824934 fixes issues that are documented in the Microsoft Security Bulletin MS03-035. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

827653 MS03-035: Flaw in Microsoft Word Could Enable Macros to Run Automatically

The Word 2002 Security Patch: KB824934 fixes the following issues that were previously not documented in the Microsoft Knowledge Base.

WD2002: Word cannot perform a second mail merge in a single Word session
When you use Word to interface with a document management system (DMS) and you try to perform multiple mail merge operations, you can merge records from the text data source the first time, but you cannot merge the records a second time during the same Word session.

INCLUDETEXT field in an e-mailed Word document may include text from a different file
When you return a Word document that contains an INCLUDETEXT field in an e-mail when Word is your e-mail editor, the contents of a different file on your computer may be included in the returned Word document.

Start of paragraph is overprinted
When you print a document with the Automatically hyphenate document feature turned on, the end of the last paragraph may overprint the start of the paragraph.

WD2002: The Mail Merge function does not merge all the characters in the data source
When you use the Mail Merge function in Word 2002, some of the extended characters may be lost or replaced with a blank space, such as character code 0172 (the nonbreaking space).

WD2002: The changes are not applied if your last change is a font change if you press CTRL + Y to repeat an action
When you press the CTRL + Y key combination to repeat an action in Word 2002, the change is not applied to the selected line of text if the last change is a font change or a font size change.

Word stops responding when you paste a selection as RTF into other programs
When you copy a large selection of text and tehn paste the text as Rich Text Format (RTF) into another program, Word may stop responding.

WD2000: Error message when you try to close open messages
If you have several messages open from a personal folders (.pst) file in Outlook 2000, and you have Word as your e-mail editor, you receive the following error message, and Word 2000 or Outlook 2000 may stop responding when you try to close each open message by clicking the &quot;X&quot; button at the upper right corner of the message:

There is insufficient memory or disk space. Word cannot display the requested font

Word is slow when iterating through Paragraphs collection in a mail merge document
A Word 2002 Visual Basic for Applications (VBA) routine that steps through the Paragraphs collection of a document runs very slowly when a mail merge data source is attached to the document.

Word document opened in Microsoft Internet Explorer may quit unexpectedly
When you click the Back button in Internet Explorer, Word may quit unexpectedly. This problem may occur when your Word 2002 document opened in Internet Explorer contains ActiveX controls (textboxes).

Long comments may be truncated or may not be shown completely in the ScreenTip
When you pause your mouse pointer over a comment in a Microsoft Word document, one of the following problems may occur:
 * A portion of the comment may appear in the comment ScreenTip.
 * The comment may not appear in the comment ScreenTip.

Directory mail merge into a table causes table to be corrupted
When you perform a directory mail merge into a table using a text file, the table in the directory mail merge may be damaged when the data source contains carriage returns.

Hyperlinks inserted in RTF e-mail message appear merged together
When you use Microsoft Word as your E-mail Editor in Microsoft Outlook, if you insert multiple attachments as hyperlinks in a Rich Text Format (RTF) e-mail message, the attachments (hyperlinks) do not appear separated. Instead, the hyperlinks appear merged together.

When you print a document containing a NUMPAGES field, the NUMPAGES field is not updated and may print the result of the field with an incorrect value. This problem may occur when the following conditions are all true:
 * The Update fields option on the Print tab (on the Tools menu, click Options) is turned on.
 * A header in the document contains an INCLUDEPICTURE, EMBED or LINK field.
 * The INCLUDEPICTURE, EMBED or LINK field is in-line with text.
 * You delete text, therefore reducing the number of pages contained in your document, and then you print the document.

Zip code/postal code is missing when you merge with Microsoft Outlook Contacts
When you do a mail merge and use Outlook Contacts as your data source, the zip code or postal code may not merge when you use the address block merge field.

Keywords: atdownload kbsecurity kbinfo kbupdate KB824934

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