Microsoft KB Archive/221917

= Error Message Removing Internet Explorer on Dual-Boot Computer =

Article ID: 221917

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q221917



If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:

Click here to view a list of invalid page fault articles



SYMPTOMS
When you attempt to uninstall Internet Explorer, you may receive the following error message:

The directory name is invalid.

regsvr32.exe /u /s "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"

When you click OK, you may receive the following error message:

Internet Explorer 5 and Internet Tools was not completed successfully.

When you click OK, you may receive one of the following error messages:

An application error has occurred and an application error log is being generated.

SETUP.exe

Exception access violation (0xc0000005). Address: 0x620050ec

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click Details, you may receive the following error message:

SETUP caused an invalid page fault in module  at



CAUSE
This behavior can occur if both Microsoft Windows NT 4.0 and either Microsoft Windows 95 or Microsoft Windows 98 are installed on the same partition. In this situation, some Internet Explorer files are installed by default in the Program Files\Common Files\Microsoft Shared folder. If you uninstall Internet Explorer in one of the two operating systems, some shared files and folders are deleted. If you then uninstall Internet Explorer in the other operating system, some files and folders (including the folder containing the Triedit.dll file) cannot be deleted because they have already been deleted.



RESOLUTION
Install Internet Explorer in the second operating system again, and then uninstall it again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: ipf 5.50 5.0 errors messages remove

Keywords: kberrmsg kbinvalidpagefault kbsetup kbprb KB221917

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