Microsoft KB Archive/93682

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{| The information in this article applies to:
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 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c

SUMMARY
Sometimes the following error message occurs when you exit Word for Windows:

Word does not have enough memory for large clipboard. This may happen when you use certain 24-bit color video drivers (32,000 or 16 million colors) at any resolution, such as VGA, Super VGA, or 1024 x 768. To clear the error message, choose the OK button.

MORE INFORMATION
This error message appears if you copy anything to the Windows Clipboard during the Word session, regardless of the size of the selection.

The problem has been reported with the following video cards and drivers:

Actix Ultra Engineboard with 2 MB of memory, using the 1024 x 768 x 64K color driver ATI 24XL ATI Mach 32, 640 x 480, 65k color Boca Super VGA, 800 x 600, 64k color Cirrus 542x Multiresolution video driver with Cirrus video card DELL 640 x 480 S3 video driver, 256 colors Diamond Stealth Diamond Viper Diamond Speedstar Pro 640 x 480 65K Diamond Speedstar 32,000, 800 x 600 Genoa 1 MB video cards (supplied with Fast Micro and   Rite Micro computers) Hercules Chrome Hercules Graphite 16-bit color in 640 x 480 mode Opta MonaLisa Orchid Pro Designer II series drivers 800 x 600 32, 768 colors Paradise Radius Radius 256 color full-page pivot Sigma Designs video driver that sets up L-View, Grayscale, medium characters Sigma Designs Multimode 120 (4 Gray Shades) Regular Icons Sigma Designs Multimode 120 (Black & White) Regular Icons STB Powergraph at 640 x 480, 65K color video driver (24-bit) STB SVGA 1280 x 1024, 64K Tseng 4000 chip on Cardinal VGA 765 board, with an ET400 800 x 600, 65,535 color, large fonts driver Video Seven WIN.PRO (2MB RAM) running 800 x 600 with 64K colors, using the Video Seven driver

Workaround
To avoid this problem, switch to another video driver that supports 16 or 256 colors. Microsoft recommends that you use the standard VGA video driver supplied with Windows version 3.1. Other video drivers you can switch to include 800 x 600 or 1024 x 768 VGA; limit the number of colors to 16 or 256.

Microsoft has confirmed this to be a problem in versions 2.0, 2.0a, 2.0a-CD, 2.0b, and 2.0c of Word for Windows. We are researching this problem and will post new information here as it becomes available.
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Last reviewed: July 30, 1997

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