Microsoft KB Archive/268577

= XADM: Directory Service Does Not Start and Event ID 1002 Is Logged After You Take Exchange Server Offline =

Article ID: 268577

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q268577



SYMPTOMS
If you take a computer that is running Exchange Server 4.0 offline to replace the Ethernet card with an Fiber Distributed Data Interface (FDDI) card, and the WINS server stops responding, when you restart WINS and the Exchange Server computer, the directory service in Exchange Server may not start. The following event ID message may be logged in Microsoft Windows NT Event Viewer:

Event ID: 1002

Source: MSExchangeDS

Category: Internal Processing

Type: Error

Description: The Microsoft Exchange server database (EDB) could not be initialized and returned error -550 unrecoverable error, the directory cannot continue.



RESOLUTION
To resolve this behavior:
 * 1) Stop all Exchange Server services.
 * 2) Restore the directory service database from a tape backup.
 * 3) Restart all Exchange Server services.

Additional query words: exch2kp2w

Keywords: kberrmsg kbprb KB268577

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