Microsoft KB Archive/195296

= XCLN: Could Not Complete the Operation Updating Task =

Q195296

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The information in this article applies to:


 * Microsoft Outlook 98, on platform(s):
 * the operating system: Microsoft Windows NT

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SYMPTOMS
NOTE: These procedures only apply if you have installed Microsoft Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu, click About Microsoft Outlook. In About Microsoft Outlook, you should see "Corporate" if you have the Corporate Workgroup installation.

When you attempt to update a task in Microsoft Outlook 98, the following error message may be displayed:

Could not complete the operation. One or more parameter values

are not valid.

CAUSE
The Tasks folder is corrupt on the mailbox.

WORKAROUND
To work around this problem, perform the following steps:


 * 1) Quit the Outlook client.
 * 2) Log on to your mailbox using the Exchange Server client (Exchng32.exe).
 * 3) Delete the Tasks folder from the mailbox.
 * 4) Restart the Outlook client using the /RESETFOLDERS command-line switch.

The result should be that the Tasks folder has been deleted and recreated. The corrupted task is gone from the tasks folder.

For additional information on using command-line switches with Outlook 98, please see the following article in the Microsoft Knowledge Base: "Q182112 OL98: Additional Command-Line Switches" Additional query words: ol98 8.5

Keywords :

Issue type : kbprb

Technology : kbOutlookSearch kbOutlook98Search kbZNotKeyword3

Last Reviewed: October 20, 2000

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