Microsoft KB Archive/288598

= XADM: Event ID 9175 Logged by System Attendant Consistently on a Cluster =

Article ID: 288598

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q288598



SYMPTOMS
On a Microsoft Windows 2000 server cluster that is running Microsoft Exchange 2000 Server, the following event may be logged continuously at the rate of one per minute:

Event Type: Error

Event Source: MSExchangeSA

Event Category: MAPI Session

Event ID: 9175

Description:

The MAPI call 'OpenMsgStore' failed with the following error: The attempt to log on to the Microsoft Exchange Server computer has failed. The MAPI provider failed. Microsoft Exchange Server Information Store ID no: 8004011d-0512-00000000



CAUSE
This behavior occurs because System Attendant attempts to open a MAPI session and log on to Exchange 2000 Server upon initialization. The existence of a computer account in the domain that matches the Exchange 2000 virtual server name causes the log on to not succeed, and causes System Attendant to generate the 9175 events.



RESOLUTION
To resolve this behavior, open Active Directory Users and Computers and delete the computer account that corresponds to the Exchange 2000 virtual server name; this account is unnecessary.

Additional query words: exch2kp2w MSCS

Keywords: kbprb KB288598

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