Microsoft KB Archive/284404

= You are prompted for your password, and you may receive duplicate e-mail messages if your profile has two POP3 accounts in Outlook =

Article ID: 284404

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284404





SYMPTOMS
When you log on to Microsoft Outlook by using a profile that contains two Post Office Protocol (POP3) accounts, you may be prompted to provide a password for one of the accounts, and you may receive duplicate e-mail messages from the accounts.



CAUSE
This behavior can occur if your Outlook profile contains two Internet accounts that both point to the same POP3 server.



RESOLUTION
To resolve this issue, turn off e-mail reception for one of the POP3 accounts:
 * 1) In Outlook, on the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups.
 * 2) Double-click the group that contains the two POP3 accounts, and under Accounts, click one of the POP3 accounts.
 * 3) Click to clear the Receive mail items check box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: ol2003 ol2002 ol2007

Keywords: kbprb kbtshoot kbconfig KB284404

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