Microsoft KB Archive/278692

= You Cannot Install Windows Media Player 7 or 7.1 on Windows XP IA64 =

Q278692

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The information in this article applies to:


 * Microsoft Windows XP 64-Bit Edition
 * Microsoft Windows Media Player 7
 * Microsoft Windows Media Player 7.1
 * Microsoft Windows Advanced Server, Limited Edition

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SYMPTOMS
When you attempt to install Microsoft Windows Media Player 7 or 7.1 on a Microsoft Windows XP IA64 platform, the installation fails at the end of the installation process. You do not receive any information in the error message, or if you click the Details button.

CAUSE
This issue is caused by Windows Media Player 7 and 7.1.

RESOLUTION
To resolve this issue, install Windows Media Player version 8

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: WMP IA64

Keywords : kbsetup kbtool mplayer

Issue type : kbprb

Technology : kbWinNETSearch kbWinMediaPlayerSearch kbZNotKeyword3 kbWinMediaPlayer700 kbWinXPProSearch kbWinNETAdvServ64bitLE kbWinNETAdvServSearch kbWinXPSearch kbWinMediaPlayer710

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