Microsoft KB Archive/31079

Word: Last Line of Paragraph Missing When Printed PSS ID Number: Q31079 Article last modified on 06-30-1993 PSS database name: M_WorD

3.00 3.01 3.02

MACINTOSH

Summary:

In Microsoft Word for the Macintosh, a problem may occur in which the last line of several paragraphs in printouts is missing, even though all the text is visible on the screen. However, the text will not print or may not appear in Page Preview.

There are two possible causes for this problem:

  A font size is being used that is not installed in the System (for example, Times 11 is used, but only Times 10 and 12 are installed font sizes). -or-   Word version 3.0 is being used. This problem does not occur in versions after 3.01. If you do not have an updated version, call Microsoft End User Sales at (800) 426-9400 or Microsoft International Customer Service at (206) 882-8088 to receive an update. 

To restore the document when necessary in Word 3.0, fully repaginate the document by holding down the SHIFT key and choosing Repaginate from the Document menu.

More Information:

For noninstalled font sizes, please note that, by design, Word needs installed fonts and installed sizes to correctly place characters on a line and to handle paragraph height. If an odd font size is necessary, you can use a desktop layout program such as ReadySetGo however, you may need to purchase the correct font size. For LaserWriter fonts, call Adobe Systems at (800) 29-ADOBE or (415) 961-4400, or call your local software dealer.

For document-layout problems, please note that disappearing text can occur in Word 3.01 and 3.02 if the document was originally created in Word 3.0. The Additional Information document that comes with your product update lists the instructions (explained above) for fully repaginating all documents created with Word 3.0. Once the document is saved after the full repagination, you will not need to use this procedure again.

Additional reference words: mswdprint 3.00 3.01 3.02 4.00 5.00 5.10 noupd

Copyright Microsoft Corporation 1993.