Microsoft KB Archive/177648

= RAS Error: TCP/IP CP Reported Error 733: The PPP Control Protocol for This Network Protocol Is Not Available on the Server =

Article ID: 177648

Article Last Modified on 10/31/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

-



This article was previously published under Q177648



SYMPTOMS
When you attempt to connect a Remote Access Service (RAS) client to your multihomed RAS Server or Routing and Remote Access Service (RRAS) Server, which is also a Dynamic Host Configuration Protocol (DHCP) server, the client may get the following error:

TCP/IP CP reported error 733: The PPP control protocol for this network protocol is not available on the server.

On your RAS server, Event Viewer may log one or more of the following event messages:

  Event ID   : 1011 Source    : DhcpServer Description: The DHCP server issued a NACK to the client (5241532090DAE6D09FD4BC0101000000) for the address (160.62.1.126) request.

NOTE: The hardware address and the IP address above will be different for your network environment.

-or-

  Event ID   : 20091 Source    : RemoteAccess Description: The remote Access Server was unable to acquire an IP               Addresss from the DHCP Server to be used on the Server Adapter. Incoming user will be unable to connect using IP.



RESOLUTION
To work around this issue, you will need to reconfigure your RAS server to use a static pool of IP addresses. If the addresses that you use exist within the scope of addresses in your DHCP server scopes, you also need to exclude the range in DHCP Manager.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: multi-homed

Keywords: kbbug kberrmsg kbinterop kbnetwork KB177648

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.