Microsoft KB Archive/136034

= Updated MODEM.INF Available For Megahertz Modems =

Article ID: 136034

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q136034



SUMMARY
If you use Windows NT Remote Access Service (RAS) and a Megahertz modem, you can obtain a software support release from Megahertz Corporation that contains a new MODEM.INF file with updated drivers for all Windows NT supported Megahertz modems. This release also contains a README.TXT file that covers several topics, for example:


 * The new MODEM.INF file also supports the Megahertz XJ2288/CC3288 modems.
 * RAS modem auto-detection may not work with certain modem revisions.

To obtain the release, connect to CompuServe and download RASMODNT.EXE from the Megahertz (9) file library in the Modem Vendor Forum (GO MODEMVENDOR). For additional information, contact Megahertz Technical Support at (801) 320-7777.

NOTE: Although your modem operates correctly under Windows Terminal or another terminal program, if you configure your modem for the wrong modem driver in RAS or if you have a modem model that received a new BIOS revision or chip set since the creation of the RAS modem driver, the following error message appears when you dial a RAS server:

Error 652 Unrecognized Response From Device

To correct this problem, try one or more of the following:


 * Configure your modem for the correct or compatible modem model in RAS.
 * Contact the modem manufacturer for an updated MODEM.INF section, if the RASMODNT.EXE did not correct the problem.
 * Customize the existing MODEM.INF section for your modem to comply with the new BIOS chip set.
 * Create a new MODEM.INF section for your modem at the end of the MODEM.INF file

Megahertz modems are manufactured by Megahertz Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt hcl async

Keywords: KB136034

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