Microsoft KB Archive/323734

= Intermittent Internet Explorer Faults Occur in Iedkcs32.dll After You Apply Internet Explorer 5.5. SP2 =

Article ID: 323734

Article Last Modified on 2/1/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Professional

 Microsoft Windows 2000 Standard Edition

 Microsoft Windows NT 4.0

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul> </li> Microsoft Internet Explorer 5.5, when used with:  Microsoft Windows 2000 Standard Edition</li></ul>

 Microsoft Windows NT 4.0</li></ul>

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul>

 <li>Microsoft Windows 95</li></ul> </li></ul>

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<div class="notice_section">

This article was previously published under Q323734

<div class="symptoms_section">

SYMPTOMS
You may receive intermittent Access Violation errors in Iedkcs32.dll.

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RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 5.5 service pack or Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Internet Explorer 5.5 SP2
<pre class="fixed_text">  Date         Time   Version           Size      File name 30-May-02  3:59   15.50.4917.3000   204,048   Iedkcs32.dll

Internet Explorer 6 SP1
<pre class="fixed_text">  Date         Time    Version          Size       File name --   05-Mar-2003  18:13   16.0.2800.1172   294,912    Iedkcs32.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Internet Explorer 5.5 SP2 and Internet Explorer 6 SP1.

Additional query words: watson crash

Keywords: kbhotfixserver kbqfe kbie600presp2fix kbbug kbfix kbie550presp3fix kbqfe KB323734

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