Microsoft KB Archive/234318

Links & Access Games: Troubleshooting MS-DOS Sound Issues

PSS ID Number: Q234318 Article last modified on 07-12-1999

MS-DOS:1.0; WINDOWS:1.0

MS-DOS WINDOWS

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The information in this article applies to:

 Links 386 Pro, version 1.0 Links 386 CD, version 1.0 Links Pro CD, version 1.0 == Tex Murphy: Under A Killing Moon, version 1.0 == 

= SYMPTOMS =

When you run any of the programs listed at the beginning of this article, sound effects in the game may not be played.

= CAUSE =

This behavior can occur if your sound card is not configured properly in MS-DOS.

= RESOLUTION =

To resolve this issue, use the following methods in the order in which they are presented.

Check for MS-DOS Resource Conflicts
To check your computer for MS-DOS resource conflicts, use the Microsoft Diagnostics utility (Msd.exe).

If you are using Microsoft Windows 95 or Microsoft Windows 98, the Microsoft Diagnostics utility is not installed by default. To install the Microsoft Diagnostics utility in Windows 95/98:


 * 1) Insert the Windows 95 or Windows 98 CD-ROM into the CD-ROM drive. Press and hold down SHIFT as you insert the CD-ROM to prevent the CD-ROM from starting automatically.
 * 2) Click Start, point to Find, and then click Files Or Folders.
 * 3) In the Named box, type “msd.exe” (without the quotation marks).
 * 4) In the Look In box, click My Computer, and then click Find Now.
 * 5) In the list of found files, right-click the Msd or Msd.exe file, and then click Copy.
 * 6) Close the Find: Files Named Msd.exe window.
 * 7) Double-click My Computer.
 * 8) Right-click the hard disk on which Windows is installed, and then click Paste.

To use the Microsoft Diagnostics utility to check your computer for MS-DOS resource conflicts:

  If you are using Windows 95/98, click Start, click Restart In MS-DOS Mode, and then click OK. If you are using MS-DOS, proceed to the next step.   At the command prompt, type “cd/” (without the quotation marks), and then press ENTER.   At the command prompt, type “msd” (without the quotation marks), and then press ENTER. </li>  When the Microsoft Diagnostics utility screen appears, press Q. </li>  If any resource conflicts appear in the IRQ usage list, please consult the printed documentation provided with your sound card or contact your hardware manufacturer for information about how to resolve the conflict. </li>  Press F3 to close the Microsoft Diagnostics utility. </li>  Type “exit” (without the quotation marks), and then press ENTER to return to Windows. </li></ol>

If the issue continues to occur, proceed to the next method.

Make Sure an MS-DOS Sound Driver Is Installed
<ol style="list-style-type: decimal;">  Click Start, point to Programs, and then click MS-DOS Prompt. </li>  At the command prompt, type “set” (without the quotation marks), and then press ENTER. </li>  Note the values on the BLASTER= line. If no BLASTER= line is listed, no MS-DOS sound driver for your sound card is installed. Contact your hardware manufacturer to inquire about how to obtain, install, and configure an MS-DOS sound driver for your sound card. For information about how to contact your hardware manufacturer, please query in the Knowledge Base for one or more of the following articles: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z </li></ol>

If the issue continues to occur, proceed to the next method.

Create and Configure an MS-DOS Mode Shortcut
To create and configure an MS-DOS mode shortcut for the program:

<ol style="list-style-type: decimal;">  Create a Dosstart.bat file to load the MS-DOS sound driver when you restart the computer in MS-DOS mode. To do this: <ol style="list-style-type: lower-alpha;">  Click Start, and then click Run. </li>  In the Open box, type &quot;C:&quot; (without the quotation marks), and then click OK. </li>  Right-click the Autoexec.bat file, and then click Edit. </li>  On the Edit menu in Notepad, click Select All. </li>  On the Edit menu, click Copy. </li>  On the File menu, click Save As. </li>  In the File Name box, type “c:.bat” (without the quotation marks), and then click Save. </li>  Quit Notepad. </li></ol> </li> <li> Click Start, and then click Run. </li> <li> In the Open box, type a PERIOD (.), and then click OK. </li> <li> In the Desktop window, point to New on the File menu, and then click Shortcut. </li> <li> In the Command Line box, type the following line, and then click Next : .exe where is the letter of the hard disk on which the program is installed, is the path to the folder in which the program is installed, and is the executable file for the program. </li> <li> In the “Select a name for the shortcut” box, type the full name of the program, and then click Next. </li> <li> In the “Select an icon for the shortcut” box, click the icon you want to use for the shortcut, and then click Finish. </li> <li> Right-click the new MS-DOS shortcut, and then click Properties. </li> <li> On the Program tab, click Advanced. </li> <li> Click to select the MS-DOS Mode check box. </li> <li> Click OK, and then click OK again. </li></ol>

For additional information about how to create and configure MS-DOS shortcuts, please see the following article in the Microsoft Knowledge Base:

Q134400 General Tips for Using MS-DOS Mode

Additional query words: access audio links386 linkscd linkspro golf uakm

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========================================================= Keywords : kbenv kbsound kbtool kbtshoot kbimu Version : MS-DOS:1.0; WINDOWS:1.0 Platform : MS-DOS WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.