Microsoft KB Archive/182555

= OFF97: ErrMsg: MSCam Cannot Use the Audio Settings Specified =

Article ID: 182555

Article Last Modified on 11/22/2000

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APPLIES TO


 * Microsoft Office 97 Standard Edition

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This article was previously published under Q182555



SYMPTOMS
When you attempt to record an Audio-Video Interleaved (AVI) file in Microsoft Camcorder, you may receive the following messages:

MSCam cannot use the audio settings specified

-and-

Capture failed; Please check for disk space and try again



CAUSE
This problem may occur when there is a conflict with other video capture devices or when the video capture device is damaged.



WORKAROUND
To work around this problem, follow these steps:  Uninstall Microsoft Camcorder by using Add/Remove Programs icon in Control Panel. To do this, follow these steps:  On the Start menu, point to Settings, and then click Control Panel. Double-click Add/Remove Programs. Click Microsoft Camcorder and click Add/Remove.

This step starts the Setup program. In the Microsoft Camcorder Setup dialog box, click Remove All. </li> On the Start menu, point to Settings, and then click Control Panel.</li> Double-click Multimedia.</li> Click the Advanced tab and click Video Capture Devices.</li> Select Screen Capture Device Driver for AVI and click Properties. Click Remove.</li> Disable any other listed Video Capture devices.</li> Reinstall Microsoft Camcorder from the ValuPack folder on the Microsoft PowerPoint or Microsoft Office compact disc.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: mscam cam cam97 camcorder video capture device avi

Keywords: kbprb KB182555

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