Microsoft KB Archive/262295

= SMS: CCIM Does Not Restart When You Run Smsman on an Installed Client =

Article ID: 262295

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q262295



SYMPTOMS
Client Component Installation Manager (CCIM) shuts down and does not restart when you run Smsman.exe on an installed client that is running Microsoft Windows NT 4.0 Service Pack 4 (SP4) and Systems Management Server (SMS) 2.0 Service Pack 1 (SP1).



CAUSE
CCIM shows a shutdown request. This happens just after you start Smsman.exe. It reports that CCIM is successfully registered; CliSvc reports that CCIM is already running. The CCIM shutdown prevents the SetEvent or any other CCIM requests from being run.



WORKAROUND
To work around this issue, use the Services tool in Control Panel to stop and restart SMS Client Service.

Or, wait for one hour. CCIM wakes up on its own as part of its next polling cycle.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbug kbprb KB262295

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