Microsoft KB Archive/312086

= Indexing Service Office Filter Does Not Handle the Registered Trademark Symbol =

Article ID: 312086

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT 4.0
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q312086



SYMPTOMS
Words that are followed by the &quot;registered trademark&quot; symbol may not be indexed correctly by the Indexing service.



CAUSE
This problem may be caused by a logic error in the Office filter.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

Windows NT 4.0
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date         Time     Size    File name     Platform 15-Jan-2002 16:32    10,900  Offfilt.dll   Intel NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.

Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time   Version      Size     File name -  14-Jan-2002  14:04  2001.12.4.0  102,000  Offfilt.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 and Microsoft Office XP SP-2 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbIISCom

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbofficexpsp2fix kbwin2000sp3fix KB312086

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