Microsoft KB Archive/832977

= FIX: The DBCC PSS Command may cause access violations and 17805 errors in SQL Server 2000 =

Article ID: 832977

Article Last Modified on 11/2/2007

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APPLIES TO


 * Microsoft SQL Server 2000 Developer Edition
 * Microsoft SQL Server 2000 Standard Edition
 * Microsoft SQL Server 2000 Enterprise Edition
 * Microsoft SQL Server 2000 Personal Edition
 * Microsoft SQL Server 2000 Enterprise Edition
 * Microsoft SQL Server 2000 Workgroup Edition
 * Microsoft SQL Server 2000 Desktop Engine (Windows)
 * Microsoft SQL Server 2000 Developer Edition
 * Microsoft SQL Server 2000 Enterprise Edition 64-bit

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SYMPTOMS
When you run the undocumented DBCC PSS or DBCC STACKDUMP command while the server is processing the input buffer for an incoming query, a variety of access violations and 17805 errors may occur. This problem occurs more frequently when an application submits a large remote procedure call (RPC) input buffer, especially when the RPC input buffer is greater than or equal to 8 KB. However, this problem may occur even if the input buffer is less than 4 KB. The following 17805 error message is logged in the error log:

Error: 17805, Severity: 20, State: 3

Invalid buffer received from client..



CAUSE
This problem occurs because of a bug that has been discovered in the undocumented DBCC PSS command that can cause access violations in all versions of Microsoft SQL Server under certain circumstances. This command is used by the following utilities, but it has been corrected:  Microsoft SQL Server 2000 Best Practices Analyzer 1.0 Beta Microsoft SQL Server 2000 blocking detection script PSSDIAG For more information about the PSSDIAG utility, click the following article number to view the article in the Microsoft Knowledge Base:

830232 PSSDIAG data collection utility



See the &quot;Workaround&quot; section in this article for information about how to obtain the updated utilities.

Note This problem does not occur because of these utilities; the problem occurs because of the DBCC PSS command.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Hotfix information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  31-May-2003  18:45  2000.80.818.0      78,400  Console.exe 28-Oct-2003 04:21  2000.80.873.0     315,968  Custtask.dll 02-Oct-2003 20:59  2000.80.867.0      33,340  Dbmslpcn.dll 25-Apr-2003 02:12                    786,432  Distmdl.ldf 25-Apr-2003 02:12                  2,359,296  Distmdl.mdf 30-Jan-2003 01:55                        180  Drop_repl_hotfix.sql 12-Sep-2003 03:26  2000.80.859.0   1,905,216  Dtspkg.dll 26-Aug-2003 20:16  2000.80.854.0     528,960  Dtspump.dll 23-Jun-2003 22:40  2000.80.837.0   1,557,052  Dtsui.dll 23-Jun-2003 22:40  2000.80.837.0     639,552  Dtswiz.dll 24-Apr-2003 02:51                    747,927  Instdist.sql 03-May-2003 01:56                      1,581  Inst_repl_hotfix.sql 08-Feb-2003 06:40  2000.80.765.0      90,692  Msgprox.dll 01-Apr-2003 02:07                      1,873  Odsole.sql 05-Apr-2003 01:46  2000.80.800.0      62,024  Odsole70.dll 07-May-2003 20:41  2000.80.819.0      25,144  Opends60.dll 02-Apr-2003 21:48  2000.80.796.0      57,904  Osql.exe 02-Apr-2003 23:15  2000.80.797.0     279,104  Pfutil80.dll 04-Aug-2003 18:17                    550,780  Procsyst.sql 12-Sep-2003 00:37                     12,305  Qfe469315.sql 22-May-2003 22:57                     19,195  Qfe469571.sql 06-Sep-2003 01:36                  1,090,932  Replmerg.sql 06-Sep-2003 07:18  2000.80.858.0     221,768  Replprov.dll 06-Sep-2003 07:18  2000.80.858.0     307,784  Replrec.dll 06-Sep-2003 00:00                  1,087,150  Replsys.sql 13-Aug-2003 16:28                    986,603  Repltran.sql 22-Oct-2003 00:08  2000.80.871.0      57,916  Semnt.dll 29-Jul-2003 20:13  2000.80.819.0     492,096  Semobj.dll 31-May-2003 18:27  2000.80.818.0     172,032  Semobj.rll 05-Aug-2003 21:06                    127,884  Sp3_serv_uni.sql 01-Jun-2003 01:01  2000.80.818.0   4,215,360  Sqldmo.dll 07-Apr-2003 17:44                     25,172  Sqldumper.exe 19-Mar-2003 18:20  2000.80.789.0      28,672  Sqlevn70.rll 27-Sep-2003 04:42  2000.80.865.0     180,792  Sqlmap70.dll 03-Sep-2003 02:56  2000.80.857.0     188,992  Sqlmmc.dll 02-Sep-2003 23:03  2000.80.857.0     479,232  Sqlmmc.rll 22-Oct-2003 00:08  2000.80.871.0     401,984  Sqlqry.dll 08-Feb-2003 06:40  2000.80.765.0      57,920  Sqlrepss.dll 25-Nov-2003 22:58  2000.80.879.0   7,606,353  Sqlservr.exe 25-Jul-2003 21:44  2000.80.845.0     590,396  Sqlsort.dll 08-Feb-2003 06:40  2000.80.765.0      45,644  Sqlvdi.dll 02-Oct-2003 20:59  2000.80.867.0      33,340  Ssmslpcn.dll 01-Jun-2003 01:01  2000.80.818.0      82,492  Ssnetlib.dll 01-Jun-2003 01:01  2000.80.818.0      25,148  Ssnmpn70.dll 28-Oct-2003 04:21  2000.80.873.0     123,456  Stardds.dll 01-Jun-2003 01:01  2000.80.818.0     158,240  Svrnetcn.dll 31-May-2003 18:59  2000.80.818.0      76,416  Svrnetcn.exe 30-Apr-2003 23:52  2000.80.816.0      45,132  Ums.dll 02-Jul-2003 00:19  2000.80.834.0      98,816  Xpweb70.dll Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



WORKAROUND
Until a fix that addresses the problem with the DBCC PSS command is released, Microsoft recommends that you not use this command on production instances of SQL Server. The use of the DBCC PSS command has been removed from these utilities. To work around this problem, use the following information (depending on the utility that you are using):  If you are using the SQL Server 2000 Best Practices Analyzer 1.0 Beta, download the latest version immediately. To do so, visit the following Microsoft Web site: http://www.microsoft.com/downloads/details.aspx?amp;displaylang=en&familyid=B352EB1F-D3CA-44EE-893E-9E07339C1F22&displaylang=en</li> If you are using the SQL Server 2000 blocking detection script, obtain the updated script from the following Microsoft Knowledge Base article:

271509 How to monitor SQL Server 2000 blocking

</li> If you are using the PSSDIAG utility, contact Microsoft Product Support Services (PSS) to obtain a version of the tool that does not call the DBCC PSS command. For information about how to contact PSS, visit to the following Microsoft Web site: http://support.microsoft.com/default.aspx?pr=cntactms</li></ul>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft SQL Server 2000 Service Pack 4.

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