Microsoft KB Archive/164161

= NTBACKUP Fails to Back up Microsoft Exchange Server Data =

Article ID: 164161

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q164161



SYMPTOMS
When you run NTBACKUP on a computer running Microsoft Exchange Server, NTBACKUP may fail and display the following error:

Microsoft Exchange service returned (the API call) "BackupRead[]" "additional data".



CAUSE
NTBACKUP failed to retrieve a message from Edbbcli.dll for the "additional data."



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: NT Backup

Keywords: kbbug KB164161

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