Microsoft KB Archive/240643

= Encarta World Atlas 2000: Web Page Does Not Open When You Click a Web Link =

Article ID: 240643

Article Last Modified on 1/25/2007

-

APPLIES TO


 * Microsoft Encarta Interactive World Atlas 2000

-



This article was previously published under Q240643



SYMPTOMS
When you click a Web link in Microsoft Encarta World Atlas 2000, the Web page may not open.



CAUSE
This behavior occurs if you remove Microsoft Internet Explorer 5 from your computer.

If Internet Explorer 5 is not installed on your computer, you cannot connect to the World Wide Web from Encarta World Atlas 2000, even if another Web browser is installed on your computer.



RESOLUTION
To resolve this issue, reinstall Internet Explorer 5.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Encarta World Atlas 2000.



MORE INFORMATION
If you remove Internet Explorer 5, you are not warned that this program is needed for Encarta World Atlas 2000 to function properly.

Additional query words: multi multi-media media mm ewa2k ie5

Keywords: kbbug kbinterop kbpending KB240643

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.