Microsoft KB Archive/298016

= OFFXP: Error Message: Cannot Connect to the FTP Server on the Computer Named  =

Article ID: 298016

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office XP Professional with FrontPage

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This article was previously published under Q298016



For a Microsoft Office 2000 version of this article, see 224123.



ERROR MESSAGE
When you double-click an FTP site in the Open dialog box, you receive the following error message

Cannot connect to the FTP server on the computer named.

where  is the name of the FTP server that you are trying to open.



CAUSE
This problem can occur if you specified an incorrect user name or password in the Add/Modify FTP Locations dialog box.



RESOLUTION
Specify the correct user and password setting for the FTP site. If the user name and password that you specified in Add/Modify FTP Locations is incorrect, contact the administrator of the FTP site for more information about the correct settings for that FTP server.

NOTE: Many FTP servers allow you to log on anonymously. To do this, click Anonymous in the Add/Modify FTP Locations dialog box.

Additional query words: OFFXP

Keywords: kberrmsg kbprb KB298016

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