Microsoft KB Archive/266380

= OL98: Error Message: Outlook.exe Caused an Invalid Page Fault in Module Mpsap32.dll =

Article ID: 266380

Article Last Modified on 10/22/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q266380



SYMPTOMS
When you quit Outlook, you may receive the following error message:

Outlook.exe caused an invalid page fault in module mpsap32.dll.



CAUSE
One possible cause for this behavior is a third-party Messaging application Programming Interface (MAPI) add-in, the &quot;SAP MAPI Service Provider&quot; add-in.



RESOLUTION
To resolve this behavior, remove the add-in. To do this:
 * 1) On the Tools menu, click Options.
 * 2) On the Other tab, click Advanced Options.
 * 3) Click Add-in Manager.
 * 4) Click to clear the SAP MAPI Service Provider check box, and then click OK.
 * 5) Click OK, and then click OK.



MORE INFORMATION
If the add-in functionality is disabled and you use the method in the &quot;Resolution&quot; section, integration of the Server Advertising Protocol (SAP) mail system with Outlook is lost, you cannot check SAP R/3 mailboxes in Outlook, and you do not receive new SAP mail notification. However, other SAP client functionality is not changed.

Keywords: kbprb KB266380

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