Microsoft KB Archive/309292

= Unable to Set Different E-Mail Programs for Different Users =

Article ID: 309292

Article Last Modified on 12/3/2007

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APPLIES TO

 Microsoft Windows 2000 Server Microsoft Windows 2000 Service Pack 1 Microsoft Windows 2000 Service Pack 2 Microsoft Windows 2000 Service Pack 1 Microsoft Windows 2000 Service Pack 2 Microsoft Outlook Express 5.5 Service Pack 1 Microsoft Outlook Express 5.01 Service Pack 2 Microsoft Internet Explorer 5.5 Service Pack 1</li> Microsoft Internet Explorer 5.5 Service Pack 2</li> Microsoft Internet Explorer 5.01</li> Microsoft Internet Explorer 5.01</li> Microsoft Internet Explorer 6.0, when used with: <ul> Microsoft Windows 2000 Advanced Server</li></ul>

<ul> Microsoft Windows 2000 Datacenter Server</li></ul>

<ul> Microsoft Windows 2000 Professional Edition</li></ul>

<ul> Microsoft Windows 2000 Server</li></ul> </li> Microsoft Outlook Express 6.0</li> Microsoft Outlook 2000 Standard Edition</li> Microsoft Outlook 2002 Standard Edition</li> Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)</li> Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li> Microsoft Windows Small Business Server 2003 Standard Edition</li> Microsoft Windows Small Business Server 2003 Premium Edition</li></ul>

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This article was previously published under Q309292

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For a Microsoft Windows XP version of this article, see 315240.

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SYMPTOMS
You may experience any of the following symptoms:
 * If an administrator changes the e-mail program on the Programs tab of Internet Options, the change applies to all users. Because of this, you are unable to set a different e-mail program for different users.
 * If a non-administrator changes the e-mail program on the Programs tab of Internet Options, the change does not take effect.

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CAUSE
The e-mail program that is selected on the Programs tab of Internet Options is not stored on a per-user basis, and only administrators can change this setting. This setting specifies which program is run for a mailto: Uniform Resource Identifier (URI), programs that make Messaging Application Programming Interface (MAPI) calls, and the Send Page by E-Mail command in Internet Explorer.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
Note that any shortcuts in the Start menu, Quick Launch toolbar, and desktop can be customized on a per-user basis. However, the default e-mail program cannot be set on a per-user basis.

Keywords: kbprb kbui KB309292

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