Microsoft KB Archive/149221

= PRJ4: Printing Multiple Copies of a Page Range Causes Error =

Article ID: 149221

Article Last Modified on 10/7/2003

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APPLIES TO


 * Microsoft Project 4.0 Standard Edition
 * Microsoft Project 4.1 Standard Edition

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This article was previously published under Q149221



SYMPTOMS
In Microsoft Project, when you print more than one copy of a specified page range, if the beginning page is equal to or greater than page 12, you receive one of the following errors:

If you are using Microsoft Project 4.1
"WINPROJ4 caused an invalid page fault in module KERNEL32.DLL at 0137:BFF783DF"

If you are using Microsoft Project 4.0
"WINPROJ4 caused a general protection fault in module WINPROJ.EXE at 004D:00000D75"

Regardless of which of the above error messages you receive, your only option is to close Project.



WORKAROUND
To print more than one copy of a page range, you need to print the page range multiple times with the Number of Copies set to 1.



STATUS
Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post more information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
This behavior affects page ranges starting with page 12. Page ranges starting before page 12 will print as expected when you attempt to print multiple copies.

NOTE: This behavior does not affect Project 4.0 for the Macintosh.

Additional query words: hang stop freeze GPF IPF gp fault

Keywords: KB149221

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