Microsoft KB Archive/887597

= A DNS forwarder disappears after you restart the DNS Server service in Windows Server 2003 =

Article ID: 887597

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
When you are a member of the DnsAdmins group and you create a DNS forwarder, the DNS forwarder disappears after you restart the DNS Server service. Events 2200 and 2202 are logged in the application event log.

As a result, DNS resolution may fail.

Note This problem does not affect members of the Administrators group.



CAUSE
This problem occurs because registry write permissions are not granted to the DnsAdmins group.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit editions
  Date         Time   Version       Size     File name 12-Oct-2004 01:30  5.2.3790.221  423,424  Dns.exe

Windows Server 2003, 64-bit edition
  Date         Time   Version       Size       File name  Platform 12-Oct-2004 02:36  5.2.3790.221  1,025,024  Dns.exe    IA-64 12-Oct-2004 02:30  5.2.3790.221    423,424  Wdns.exe   x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

