Microsoft KB Archive/164702

= WINDISK Stops Responding During Initialization =

Article ID: 164702

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q164702



SYMPTOMS
On a SCSI system (no IDE hard disk drive), connect an ATAPI powerdrive on either IDE controller. With no media in the drive, start Windows NT and run Disk Administrator. Disk Administrator will load. Click View and then click Volumes. Disk Administrator will stop responding and bring up Dr. Watson exception error.



CAUSE
A flaw in the removable media *DRAW* handling code of WINDISK shows up when the removable media is selected.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug KB164702

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