Microsoft KB Archive/883972

= You cannot view the clip art or the media clip properties on the Clip Art on Office Online Web site =

Article ID: 883972

Article Last Modified on 1/30/2007

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APPLIES TO


 * Microsoft Office Standard Edition 2003
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Office Basic 2007
 * Microsoft Office Enterprise 2007
 * Microsoft Office Home and Student 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Professional Plus 2007
 * Microsoft Office Standard 2007
 * Microsoft Office Ultimate 2007

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SYMPTOMS
You cannot view the clip art or the media clip properties on the Clip Art on Office Online Web site.



CAUSE
This behavior may occur because of the pop-up blocker that is installed with Microsoft Windows XP Service Pack 2 (SP2) or because of a third-party pop-up blocker that is installed on your computer.



WORKAROUND
To work around this behavior, use one of the following methods that is appropriate for your situation.

Method 1: Configure the pop-up blocker that is installed with Windows XP SP2
If you are using the pop-up blocker that is installed with Windows XP SP2, configure the pop-up blocker to allow for pop-ups from the Clip Art on Office Online Web site.

To do this, follow these steps:
 * 1) Start Microsoft Internet Explorer.
 * 2) On the Tools menu, point to Pop-up Blocker, and then click Pop-up Blocker Settings.
 * 3) In the Address of Web site to allow box, type http://office.microsoft.com, and then click Add.
 * 4) Click Close to close the Pop-up Blocker Settings dialog box.

Note The pop-up blocker feature is turned on by default in Windows XP SP2.

For additional information about how to configure pop-up blocker in Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

843016 How to configure the Pop-up Blocker in Internet Explorer

Method 2: Configure the third-party pop-up blocker
If you are using a third-party pop-up blocker, configure the pop-up blocker program to allow for pop-ups from the Clip Art on Office Online Web site.

For more information about how to configure the third-party pop-up blocker, see the documentation for your pop-up blocker program.

Additional query words: office2003 off2003 windowsxpsp2 winxpsp2 popup OFF2007

Keywords: kbclip kbtshoot kbprb KB883972

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