Microsoft KB Archive/889762

= BUG: You receive a &quot;Cannot play the file&quot; error message when you restart a Windows Mobile 2003-based device while it is playing a media file from a CF memory card or an SD memory card =

Article ID: 889762

Article Last Modified on 1/26/2005

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APPLIES TO


 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 software for Smartphone

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SYMPTOMS
If a Microsoft Windows Mobile 2003-based device is powered off while it is playing a media file from a Compact Flash (CF) or an Secure Digital (SD) memory card, when the device is restarted, you may receive one of the following warning messages:

Cannot play any of the items in this playlist.

Cannot play the file. The file is either corrupted or the player does not support the format you are trying to play.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the behavior

 * 1) Copy a .wmv file to an SD card or to a CF card.
 * 2) Start Microsoft Windows Media Player on the Windows Mobile 2003-based device.
 * 3) Click Library, click My videos, and then play the video that is on the SD card or CF card.
 * 4) Turn off the device with Windows Media Player still playing.
 * 5) Turn on the device. You notice the behavior that is mentioned in the &quot;Symptoms&quot; section.

Keywords: kberrmsg kbbug KB889762

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