Microsoft KB Archive/229927

= SMS: Long Event to Trap Translator Description Brings Error =

Article ID: 229927

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q229927



SYMPTOMS
When using the Eventrap.exe tool to translate a Windows NT event, you enter description text longer than 2,048 bytes and the following message appears:

Please enter no more than 2,048 characters.

One common occurrence of this problem involves Microsoft SNA Server event ID 23.



CAUSE
This problems is caused by the method used to create the dialog box for the event text. One of the parameters for this dialog box, which is created by Microsoft Foundation Class, is maximum buffer size. That maximum is currently 2,048 bytes. The hotfix described below changes the maximum buffer size to 16,384 bytes.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server 1.2 SP5 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time    Version      Size    File name     Platform -  04/12/99  08:34pm             260,080  EVENTRAP.EXE    Intel 04/12/99 08:34pm             622,352  EVENTRAP.EXE    Alpha



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbbug kbfix KB229927

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