Microsoft KB Archive/329804

= XL2000: Drop-Down Box Reverts to the Default Value When You Set a Different Drop-Down Box =

Article ID: 329804

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q329804





SYMPTOMS
Under the following conditions, your ActiveX drop-down box (Combo Box) may revert to its default value:
 * 1) You open an Excel file with worksheets.
 * 2) The worksheets contain several ActiveX drop down boxes (Combo Boxes) through a Web hyperlink.
 * 3) You set the value in a different Combo box. After you do so, each Combo box may revert to its default value.

For example, after you set a value in ComboBox1, and then set a value in ComboBox2, ComboBox1 may revert to its default value.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time    Size        File name 07-Nov-2002 22:13   1,660,496   Excel.msp 07-Nov-2002 22:48   4,315,216   Excel_admin.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time       Version      Size        File name ---  18-Oct-2002   15:59:50   9.0.0.7017   7,163,949   Excel.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. 

MORE INFORMATION
For additional information about a similar problem, click the following article number to view the article in the Microsoft Knowledge Base:

311749 XL2000: Combo Box Control on a Worksheet Returns to Its Original Value After Refresh

Keywords: kbbug kbfix kbqfe kbenv kbprb kbofficexppresp3fix kbhotfixserver KB329804

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