Microsoft KB Archive/149096

MSN Interactive Teen: How Do I Get Additional Support?

PSS ID Number: Q149096 Article last modified on 02-17-1998

1.00

WINDOWS

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The information in this article applies to:

 Microsoft MSN Interactive Teen, version 1.0 == Microsoft Windows 95 == 

= SUMMARY =

This article discusses ways to obtain assistance with the MSN Interactive Teen site.

= MORE INFORMATION =

MSN Membership Support
MSN membership information is available through MSN Customer Service at (800) 386-5550 from 7 A.M. to 2 A.M. Eastern time, Monday through Friday; and noon to 10 P.M. Eastern time, Saturday and Sunday.

MSN technical support is available at (888) MSN-TIPS.

Windows 95 Installation Support
You can also call Windows 95 Technical Installation Support at (425) 635-7000. This support line is open from 6 A.M. to 6 P.M. Pacific time, Monday through Saturday, and 6 A.M. to 3 P.M. Pacific time on Sunday until further notice.

Online Support
The Microsoft Knowledge Base contains articles that answer common questions. To access the Microsoft Knowledge Base on the Internet’s World Wide Web:

  Connect to the Knowledge Base using the address: http://www.microsoft.com/support   Select the Home Applications product cluster. 

To access the Microsoft Knowledge Base on The Microsoft Network:


 * 1) On the Edit menu, click Go To.
 * 2) Click Other Location.
 * 3) Type “mssupport” (without the quotation marks).

NOTE: It may take a minute or more for the Knowledge Base to display while it prepares the necessary files to run.

Newsgroup Support
Another way to get additional help is by accessing the the microsoft.public.kids newsgroup. Other users who may have run into similar questions may offer help and have an answer or a suggestion.

Additional query words: Current msn 1.2 microsoft network msnkids problem problems kbtshoot online msnetwork ====================================================================== Keywords : kbusage Version : 1.00 Platform : WINDOWS Issue type : kbref kbinfo ============================================================================= Copyright Microsoft Corporation 1998.