Microsoft KB Archive/155022

= Microsoft Knowledge Base =

Cannot Access Printer from Lotus Notes
Last reviewed: March 27, 1997

Article ID: Q155022

The information in this article applies to:


 * Microsoft Windows NT Server version 4.0
 * Microsoft Windows NT Workstation version 4.0

SYMPTOMS
When you try to print from Lotus Notes version 4.0, you may receive the following error message:

Cannot access printer or printer driver (may be due to insufficient  memory)

CAUSE
This behavior can occur if the printer name contains more than 32 characters.

RESOLUTION
To resolve this issue, use a printer name shorter than 32 characters. To rename a printer, follow these steps:


 * 1) Click the Start button, point to Settings, and then click Printers.
 * 2) Use the right mouse button to click the printer, and then click Rename on the menu that appears.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.