Microsoft KB Archive/134894

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LaserWave Futura 16 Sound Card Detected Incorrectly

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Q134894

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you install Windows 95, the LaserWave Futura 16 sound card in your computer may be incorrectly detected as a Media Vision Pro Audio Deluxe sound card. If you click the Media Vision sound card in Device Manager, and then click Properties, the following message is displayed in the Device Status box:

  This device is not present, not working properly, or does not have all the drivers installed. See your hardware documentation (Code 10.)

RESOLUTION
To work around this problem, remove the Media Vision Pro Audio Deluxe drivers in Device Manager, and then install the Windows 3.1 drivers for the LaserWave Futura 16 sound card. For information about installing the Windows 3.1 drivers for the LaserWave sound card, contact the hardware manufacturer.

To remove the Media Vision drivers in Device Manager, follow these steps:


 * 1) Use the right mouse button to click My Computer, and then click Properties on the menu that appears.
 * 2) Click the Device Manager tab.
 * 3) Double-click the Sound, Video, And Game Controllers branch.
 * 4) Click the Media Vision Pro Audio Deluxe sound card, and then click Remove.

STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words:

Keywords : win95

Issue type :

Technology : kbWin95search kbWin95