Microsoft KB Archive/123082

Cinemania ’95: GP Fault in ULTRAGS.DRV w/ATI Ultra CRYSTAL

PSS ID Number: Q123082 Article last modified on 12-18-1998

1995

WINDOWS

=
========================================================= 1995 WINDOWS kbfile kb3rdparty kbmm kbdisplay kbprb kberrmsg

= SYMPTOMS =

When you are using the ATI Ultra CRYSTAL video driver and you choose the Find and Go To Topic buttons, you receive the following error message:

Cinemania caused a GPF in ULTRAGS.DRV at 0001:8405.

= RESOLUTION =

To resolve this issue, install the SVGA 640 x 480, 256-color video driver (Svga.exe).

The self-extracting Svga.exe file is available as a free download from the following Microsoft Internet sites:

http://support.microsoft.com/download/support/mslfiles/svga.exe

ftp://ftp.microsoft.com/softlib/mslfiles/svga.exe

After you download the Svga.exe file, run it in an empty directory to extract the files it contains.

For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services

This problem does not occur on systems running Windows 95.

= MORE INFORMATION =

The Ultra CRYSTAL video driver is manufactured by ATI, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

KBCategory: kbfile kb3rdparty kbmm kbdisplay kbprb kberrmsg KBSubcategory:

Additional reference words: 1995 multi media multimedia multi-media video general protection (gp) fault err msg error messages problem jumping topics ====================================================================== Version : 1995 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.