Microsoft KB Archive/886929

= Error 633 occurs when you try to create a dial-up connection using a Bluetooth mobile phone in Windows XP Service Pack 2 =

Article ID: 886929

Article Last Modified on 11/9/2004

-

APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

-





SYMPTOMS
In Microsoft Windows XP Service Pack 2 (SP2), when you try to create a dial-up connection by using a Bluetooth mobile phone that is connected to your computer's Bluetooth interface, you may receive the following error message:

Opening port...

Error 633: The modem (or other connecting device) is already in use or is not configured properly.



CAUSE
This problem may occur if the power for your computer's Bluetooth interface is turned off while a dial-up connection is open. When the power for your computer's Bluetooth interface is turned on again, and you try to create another dial-up connection by using a Bluetooth mobile phone, you may receive the error message that is mentioned in the &quot;Symptoms&quot; section.



WORKAROUND
To work around this problem, try to connect again. If you still cannot connect, restart the computer, and then try to connect again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbwireless KB886929

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.