Microsoft KB Archive/263691

= Environment Variables in TrustedDriverPath Are Not Resolved in Windows NT Server, Terminal Server Edition =

PSS ID Number: 263691

Article Last Modified on 10/3/2003

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0 Terminal Server Edition SP5
 * Microsoft Windows NT Server 4.0 Terminal Server Edition SP6

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This article was previously published under Q263691



SYMPTOMS
Drivers may not be copied from the trusted drivers path. Instead, you may be prompted to insert a CD-ROM.



CAUSE
This problem can occur if the following registry key is set to %SystemRoot%\system32\spool\drivers\w32%PROCESSOR_ARCHITECTURE%:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Providers\LanMan Print Services\Servers\TrustedDriverPath

Because of this, the variables are not resolved, and the drivers are not copied from the TrustedDriverPath.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time                 Size    File name     Platform -  05/31/2000  06:02p             164,112 Win32spl.dll  Alpha 05/31/2000 06:17p              80,144 Win32spl.dll  Intel



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbbug kbenv kbfix kbQFE KB263691

Technology: kbNTTermServ400 kbNTTermServ400sp5 kbNTTermServ400sp6 kbNTTermServSearch kbWinNT400search kbWinNTS400search kbWinNTsearch kbWinNTSsearch

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