Microsoft KB Archive/243112

= NetMeeting Chat Does Not Show All Conference Participants =

Article ID: 243112

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q243112



SYMPTOMS
When you are in a call with clients who are using both NetMeeting 2.x clients and NetMeeting 3.0 or 3.01 clients, the 2.x clients may not be able to see everyone in the Chat window.



CAUSE
NetMeeting 3.0 or 3.01 clients lead with initiating the H.323 protocol while initiating a call. This can cause the T.120 protocol used by Chat to not update appropriately on the 2.x clients.



WORKAROUND
Have the 2.x clients hang up from the call and call again.



STATUS
Upgrading to the latest version of NetMeeting resolves this issue. You can download the latest version of NetMeeting from:

http://www.microsoft.com/netmeeting



MORE INFORMATION
If a NetMeeting 2.x client is part of a chat and a 3.0 or 3.01 client joins, the title bar on the 2.x Chat window may not recognize the new client and update. It receives chat messages from the new node, but the name of the new node is "Unknown."

Additional query words: 4.00

Keywords: kbenv kbprb KB243112

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