Microsoft KB Archive/214108

= XL: "Cannot Open Protected File" Error Message When You Open Password Protected WK3 or WK4 File =

Article ID: 214108

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q214108



For a Microsoft Excel for Macintosh version of this article, see 323162.



ERROR MESSAGE
When you try to open a Lotus 1-2-3 WK3 or WK4 file that is password protected, you receive the following error message:

Cannot open protected file.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.



CAUSE
Microsoft Excel cannot import password protected Lotus 1-2-3 files saved in the WK3 or WK4 file format.



THINGS TO TRY
Microsoft Excel can import Lotus 1-2-3 files that are not password protected or that are saved in the WKS or WK1 file format. To open the file in Excel, reopen it in Lotus 1-2-3 and do either of the following:


 * Resave it without the password.

-or-


 * Resave it as a WKS or WK1 file. Note that if you save the file in this format, Excel prompts you for the password when you try to open the worksheet.

Additional query words: XL2000 extended error errmsg XL2002 XL97

Keywords: kbdownload kberrmsg kbfix kbprb KB214108

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