Microsoft KB Archive/935778

= Session cookies may be lost after you open a file that has a local file path or a UNC file path in Internet Explorer 7 =

Article ID: 935778

Article Last Modified on 11/15/2007

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APPLIES TO


 * Windows Internet Explorer 7 in Windows Vista
 * Windows Internet Explorer 7 for Windows Server 2003
 * Windows Internet Explorer 7 for Windows XP

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you use Windows Internet Explorer 7 to open a file that has a local file path or a UNC file path, session cookies may be lost after later operations. These later operations may include opening a new window or closing a new window.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Windows Internet Explorer 7 installed together with one of the following operating systems to apply this hotfix:
 * Windows Vista original release version
 * Microsoft Windows Server 2003 Service Pack 1 or Service Pack 2
 * Microsoft Windows XP Service Pack 2

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP, 32-bit version


How to enable the hotfix
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. To enable this hotfix, follow these steps.Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see the product documentation to complete these steps.  Exit all instances of Internet Explorer. Click Start, click Run, type regedit in the Open box, and then click OK. Locate the following registry subkey, and then select this subkey:

 

 On the Edit menu, point to New, and then click Key. Type FEATURE_ALWAYS_INCREMENT_SESSION_COUNT, and then press ENTER. Select the FEATURE_ALWAYS_INCREMENT_SESSION_COUNT subkey, point to New on the Edit menu, and then click DWORD Value.</li> Type iexplore.exe, and then press ENTER.</li> Right-click iexplore.exe, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> On the File menu, click Exit to exit Registry Editor.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kbfix kbqfe kbpubtypekc kbopenfile kbexpertisebeginner kbhotfixserver KB935778

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