Microsoft KB Archive/283134

= XADM: Recipient Update Service Does Not Create Proxy Addresses for Newly Mail-Enabled Users =

PSS ID Number: 283134

Article Last Modified on 4/8/2004

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The information in this article applies to:


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server
 * Microsoft Exchange Server 5.5

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This article was previously published under Q283134



SYMPTOMS
The Recipient Update Service does not create proxy addresses (e-mail addresses) for newly mail-enabled users or public folders that have mailboxes on a computer that is running Microsoft Exchange 2000 Server in a mixed mode (Microsoft Exchange Server 5.5 and Exchange 2000 or Microsoft Exchange Server 2003) site. In addition, the following event is logged in the Application log on the computer that is running Exchange 2000 or Exchange 2003:

Event Type: Error

Event Source: MSExchangeSA Event

Category: General

Event ID: 2027

Description: Unable to generate the e-mail address. Unable to load address module 'C:\Exchsrvr\Address\3Party\I386\3PPrxy.dll' for address type '3Party'. error 0xc007007e.

For more information, click http://www.microsoft.com/contentredirect.asp.



CAUSE
This issue occurs because when the System Attendant starts, the Recipient Update Service checks for the dynamic-link library (DLL) that is required to generate the third-party proxy addresses. If the DLL is missing, the Recipient Update Service process stops.



WORKAROUND
To work around this issue:
 * 1) Create the folder structure that is listed in the 2027 event message, and then place the third-party proxy address generator DLL in the folder.
 * 2) Stop and restart the System Attendant (MSExchangeSA) and any other related services.
 * 3) Right-click the Recipient Update Service for the organization, and then click Update Now.
 * 4) Wait for the update to complete.

Additional query words: rightfax; rfax.dll; rwproxy.dll; 2027

Keywords: kbprb KB283134

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchange550 kbExchangeSearch kbExchangeServ2003Ent kbExchangeServ2003Search kbExchangeServ2003St kbZNotKeyword2

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