Microsoft KB Archive/168312

= ACC97: Web Toolbar Does Not Reopen When Following Hyperlink =

Article ID: 168312

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition

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This article was previously published under Q168312



Novice: Requires knowledge of the user interface on single-user computers.



SYMPTOMS
When you follow a hyperlink on a form or report, the Web toolbar opens and remains open as long as the Microsoft Access session is open. However if you manually close the Web toolbar, and then follow another hyperlink, the Web toolbar does not reopen.



CAUSE
By default, the Web toolbar opens when you first follow a hyperlink and remains open for the rest of your session. Any subsequent hyperlink address that you follow will not trigger the Web toolbar to open again.



RESOLUTION
You must manually open the Web toolbar by clicking to select the Web check box on the Toolbars submenu on the View menu.



Steps to Reproduce Behavior

 * 1) Open the sample database Northwind.mdb in Microsoft Access 97.
 * 2) Open the Products form and click the Preview Product List button. The Web toolbar appears.
 * 3) Close the "Alphabetical List of Products" report. Close the Products form. Note the Web Toolbar is still showing.
 * 4) On the View menu, point to Toolbars, and then click to clear the Web check box.
 * 5) Open the Products form, and then click the Preview Product List button again. Note the Web toolbar does not reopen.

