Microsoft KB Archive/837254

= You may be prompted for your user credentials up to three times when you open an Excel 2003 or a PowerPoint 2003 file attachment in Outlook Web Access =

PSS ID Number: 837254

Article Last Modified on 3/14/2005

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The information in this article applies to:


 * Microsoft Office Excel 2003
 * Microsoft Office PowerPoint 2003

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SYMPTOMS
When you open a Microsoft Office Excel 2003 file or a Microsoft Office PowerPoint 2003 file that is an attachment to an e-mail message in Microsoft Outlook Web Access (OWA), you may be prompted for your user credentials (your user name and your password) up to three times.



WORKAROUND
Use one of the following methods to work around this behavior:
 * Type your user name and your password, click to select the Remember my password check box, and then click OK.
 * Click Cancel every time that you receive the prompt for your user credentials to open the file attachment. When you do this, the file attachment opens as read-only.
 * Save the file to the local hard drive, and then open the file from the local hard drive.

Additional query words: XL2003 PPT2003

Keywords: kbprb KB837254

Technology: kbExcel2003 kbExcel2003Search kbExcelSearch kbExcelWinSearch kbPowerPt2003 kbPowerPt2003Search kbPowerPtSearch

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