Microsoft KB Archive/832951

= &quot;Avg Recipients/msg Sent&quot; SMTP Server performance counter is incorrect in Exchange 2000 Server =

Article ID: 832951

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Exchange 2000 Enterprise Server
 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
In Microsoft Exchange 2000 Server, when you use Performance Monitor to monitor the Avg Recipients/msg Sent SMTP Server performance counter, you find that the counter shows double the number that that you expect when messages are sent.

Note The SMTP Server performance object includes counters that describe the activity of the Exchange NTFS store driver. The Exchange NTFS store driver is responsible for storing queued messages that are being processed by the Simple Mail Transfer Protocol (SMTP) service. The Avg Recipients/msg Sent counter shows the average number of recipients per outbound message sent.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix requires Windows 2000 Service Pack 4 (SP4).

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement Information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  11-Dec-2003  21:19  5.0.2195.6872     322,320  Aqueue.dll 11-Dec-2003 21:19  5.0.2195.6824      67,856  Mailmsg.dll 11-Dec-2003 21:19  5.0.2195.6872      38,672  Ntfsdrv.dll 11-Dec-2003 21:19  5.0.2195.6881     445,200  Smtpsvc.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New naming schema for Microsoft Windows hotfix packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB832951

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