Microsoft KB Archive/308875

= PIP 2002: Error Message When You Try to Print an Index Sheet =

Article ID: 308875

Article Last Modified on 6/25/2004

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APPLIES TO


 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Greetings 2002 Standard Edition

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This article was previously published under Q308875



SYMPTOMS
When you try to print an index sheet, you may receive the following error message:

PIP Caused an Invalid Page Fault in Module Kernel32.dll



CAUSE
This behavior can occur if you are trying to print index sheets of the clip images with the following file extensions: prg, pcg, or psg.



RESOLUTION
Files with the prg, pcg, or psg file extensions are clip collections, not single images. Microsoft Picture It! Photo or Publishing cannot create a thumbnail for these file extensions, and therefore cannot print them in index sheet format.

To prevent this issue from occurring, open the individual clip collection, and then select the images in the collection to print in the index sheet format.

Additional query words: pip

Keywords: kbprb KB308875

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