Microsoft KB Archive/932562

= When you try to open an FTP site by using a Web proxy in Windows Internet Explorer 7, you cannot open the FTP Web site =

Article ID: 932562

Article Last Modified on 11/15/2007

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APPLIES TO


 * Windows Internet Explorer 7 for Windows Server 2003
 * Windows Internet Explorer 7 in Windows Vista
 * Windows Internet Explorer 7 for Windows XP

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to open an FTP site by using a Web proxy in Windows Internet Explorer 7, you cannot open the FTP Web site. This behavior occurs if the Web site URL contains the following entry:

\

You may be unable open the FTP site even after you replace the backslash (\) by using its URL-encoded form (%5c).



Windows Vista hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you install this hotfix, you have to enable it. To do this, follow these steps:  Click Start, type regedit in the Start Search box, and then press ENTER. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl

 On the Edit menu, point to New, and then click Key. Type FEATURE_ALLOW_REVERSE_SOLIDUS_IN_USERINFO_KB932562, and then press ENTER. On the Edit menu, point to New, and then click DWORD value. Type Iexplore.exe, and then press ENTER. Click Iexplore.exe.</li> On the Edit menu, click Modify.</li> In the Value data box, type 1, and then click OK.</li> On the Edit menu, point to New, and then click DWORD value.</li> Type Explorer.exe, and then press ENTER.</li> Click Explorer.exe.</li> On the Edit menu, click Modify.</li> In the Value data box, type 1, and then click OK.</li> On the File menu, click Exit.</li> Restart the computer.</li></ol>

Microsoft Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you install this hotfix, you have to enable it. To do this, follow these steps: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl

</li> On the Edit menu, point to New, and then click Key.</li> Type FEATURE_ALLOW_REVERSE_SOLIDUS_IN_USERINFO_KB932562, and then press ENTER.</li> On the Edit menu, point to New, and then click DWORD value.</li> Type Iexplore.exe, and then press ENTER.</li> <li>Click Iexplore.exe.</li> <li>On the Edit menu, click Modify.</li> <li>In the Value data box, type  1 , and then click OK.</li> <li>On the Edit menu, point to New, and then click DWORD value.</li> <li>Type Explorer.exe, and then press ENTER.</li> <li>Click Explorer.exe.</li> <li>On the Edit menu, click Modify.</li> <li>In the Value data box, type 1, and then click OK.</li> <li>On the File menu, click Exit.</li> <li>Restart the computer.</li></ol>

Microsoft Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you install this hotfix, you have to enable it. To do this, follow these steps: <ol> <li>Click Start, click Run, type regedit, and then click OK.</li> <li>Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl

</li> <li>On the Edit menu, point to New, and then click Key.</li> <li>Type FEATURE_ALLOW_REVERSE_SOLIDUS_IN_USERINFO_KB932562, and then press ENTER.</li> <li>On the Edit menu, point to New, and then click DWORD value.</li> <li>Type Iexplore.exe, and then press ENTER.</li> <li>Click Iexplore.exe.</li> <li>On the Edit menu, click Modify.</li> <li>In the Value data box, type 1, and then click OK.</li> <li>On the Edit menu, point to New, and then click DWORD value.</li> <li>Type Explorer.exe, and then press ENTER.</li> <li>Click Explorer.exe.</li> <li>On the Edit menu, click Modify.</li> <li>In the Value data box, type 1, and then click OK.</li> <li>On the File menu, click Exit.</li> <li>Restart the computer.</li></ol>

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbexpertiseinter kbhotfixserver kbwinserv2003postsp2fix kbwinvistapostrtmfix KB932562

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