Microsoft KB Archive/176310

= PRJ98: Invalid Page Fault, Hang Sending Routing Slip =

Article ID: 176310

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Project 98 Standard Edition

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This article was previously published under Q176310



SYMPTOMS
In Microsoft Project 98, when you send a file using a routing slip (point to Send To on the File menu and then click Routing Recipient), you randomly receive the following error message:

In Microsoft Windows 95
This program has performed an illegal operation and will be shut down.

If the Problem persists, contact the program vendor.

When you click Details, you receive an error message similar to the following

WINPROJ caused an invalid page fault in module KERNEL32.DLL at 0137:bff782ae.

In Microsoft Windows NT
The instruction at "0x77f64675." The memory could not be "written".

Click OK to terminate the application.



WORKAROUND
To work around this problem, send the file to one recipient at a time rather than sending using the Routing Slip feature. Note that when you send a file to one recipient at a time, the Routing Slip feature will be unavailable.

To send the file to one recipient at a time, use either of the following methods.

Method 1: If the Mail Recipient Command appears on the Send To Menu
On the File menu, point to Send To, and then click Mail Recipient.

Method 2: If the Mail Recipient Command Doesn't appear on the Send To Menu
NOTE: If you have already created a routing slip, the Mail Recipient command will not appear on the Send To menu.

If you do not see the Mail Recipient command on the Send To menu, follow these steps:


 * 1) On the File menu, point to Send To, and then click Other Routing Recipient.
 * 2) Click Remove All.
 * 3) Click Add Slip.
 * 4) On the File menu, point to Send To, and then click Mail Recipient.



STATUS
Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

185102 PRJ98: How to Obtain and Install MS Project 98 SR-1



MORE INFORMATION
Additional query words: KERNEL32 DLL

Keywords: kbbug kberrmsg kbinterop kbpending KB176310

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