Microsoft KB Archive/843421

= FIX: You do not receive a correct error message when you unpackage a site that has a special character in the server name in Commerce Server 2002 =

Article ID: 843421

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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SYMPTOMS
In Microsoft Commerce Server 2002, you must specify the server name when you unpackage a site. An error condition may occur if you use a special character such as a hyphen (&quot;-&quot;) in the OLAP server name. The SQL routines that the Pup.exe operation uses define the special characters that are created. Therefore, Pup.exe returns the following incorrect error message and does not indicate that the special character cannot be used in the server name:

Error:

The OLAP database name is too long. The maximum length is 50 characters.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size    File name ---  04-Jun-2004  17:54  4.5.0.3815  57,438  Dwmbtoadmin.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbfix kbbug kbcommserv2002presp4fix KB843421

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