Microsoft KB Archive/279036

= Internet Explorer May Stop Working While You Are Moving the Mouse =

Article ID: 279036

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q279036



SYMPTOMS
Internet Explorer may stop working when you move the mouse pointer (when Internet Explorer is calculating the mouse pointer) over a dynamic HTML (DHTML) page that uses frames.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Version        Size       File name 01/15/2001 6:42PM  5.50.4612.400  2,744,592  Mshtml.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbqfe kbprb kbhotfixserver KB279036

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