Microsoft KB Archive/21659

Word: Setup Fails on Compaq Portable

PSS ID Number: Q21659 Article last modified on 11-02-1994

3.00 3.10 3.11 4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

When using Word’s Setup program on a Compaq Portable computer running IBM’s PC-DOS version 3.0 or 3.1, the disk drive just spins after starting the program. With Compaq DOS or PC-DOS versions 2.x, Setup works correctly.

To correct this problem, it is best to use Compaq DOS on a Compaq computer because it is specifically designed for such use. PC-DOS version 3.0 or 3.1 does not always work correctly on a Compaq Portable computer.

KBCategory: kbsetup KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.