Microsoft KB Archive/181002

Money 98: ErrMsg: Inf Install Failure…Session Already Open

PSS ID Number: Q181002 Article last modified on 08-18-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

While running Setup for Microsoft Money 98 or Microsoft Internet Explorer (IE) 3.02 (Msie302.exe), you may receive the following error message:

Inf Install Failure: Reason File Copy Session Already Open.

= RESOLUTION =

NOTE: Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps.

To resolve this problem, create a shortcut to extract all of the Internet Explorer Setup components into the Windows Temp folder, and then run each component individually. This allows each component to complete Setup successfully and avoid any errors. The following procedure walks you through this.

NOTE: You must delete all temporary files (.tmp) in the Windows Temp folder before attempting this procedure.

For information on how to delete temp files, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q131944 TITLE : Windows 95: How to Delete Temporary Files

NOTE: The following steps assume that your CD-ROM drive letter is D and that Windows 95 in installed in C:.

1. Copy the the Msie302.exe file from the IE folder on the Money 98 CD-ROM to the desktop.

a. Double-click My Computer.

b. Right-click the CD-ROM drive, and click Explore on the shortcut menu.

c. In the right pane of the Explorer window, double-click the folder labeled IE.

d. Right-click the file Msie302.exe, and click Copy on the shortcut menu.

e. On the File menu, click Close to close Explorer. The focus returns to My Computer.

f. On the File menu, click Close to close My Computer.

g. Right-click the desktop and click Paste on the shortcut menu.

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q133277 TITLE    : Windows 95: How to Copy a File.

2. Create a shortcut to the Msie302.exe file you just pasted.

a. Right-click the Msie302.exe file and drag it to an        unoccupied area of the desktop.

b. On the shortcut menu that appears when you release the mouse button, click Create Shortcut(s) Here.

3. Right-click the shortcut, and click Properties on the shortcut menu.

4. In the Properties dialog box, click the Shortcut tab.

5. In the Target box, place the insertion point at the end of the existing text, and add the following text to the end of the line:

/T:c:\windows\temp /C

The text should now looks like this:

C:\Windows\Desktop\msie302.exe /T:c:\windows\temp /C

6. Click OK, and then double-click the shortcut. This runs an abbreviated version of Setup, which will unpack all of the Setup files into the Windows Temp directory.

7. In the My Computer window, navigate to the C:\Windows\Temp folder and locate the file Infinst2.exe. To do this, follow these steps:

a. Double-click My Computer.

b. Double-click the C drive.

c. Double-click the Windows folder.

d. Double-click the Temp folder.

8. Double-click the file Infinst2.exe and let it run. Do not restart Windows if you are prompted to do so.

9. Find the file Ieakjava.exe in the Windows Temp folder. Double-click it and let it run.   Find the file Auth2upd.exe in the Windows temp folder. Double-click it and let it run. Do not restart Windows if you are prompted to do so.   Find the file Ieakicw.exe in the Windows Temp folder. Double-click it and let it run. This will automatically restart your computer. 

NOTE: If you receive an “Unable to start a device Javasup.vxd” error message, when restarting, repeat step 9 above to rerun Ieakjava.exe. Restart one last time and Money and Internet Explorer should both start without problems.

= STATUS =

Microsoft is researching this issue and will post new information here in the Microsoft Knowledge Base as it becomes available.

= Additional query words: w_money 6.0 woody =

Keywords : kbenv kberrmsg kbsetup kbdta Version : WINDOWS:98 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.