Microsoft KB Archive/308246

= Disabling NetBT on a Remote Access Connection Causes Communication Problems =

Article ID: 308246

Article Last Modified on 9/26/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q308246



SYMPTOMS
After you disable NetBIOS over TCP/IP (NetBT) on a remote access connection, you may receive the following error message:

System error 53 has occurred. The network path was not found.

You may also receive other error messages when you attempt to connect to network resources on the remote access connection over port 445 (using direct-hosted server message block [SMB] over TCP/IP).



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:   Date         Time   Version      Size    File name --  22-Oct-2001  16:58  5.1.2600.17  145 KB  Netbt.sys



WORKAROUND
To work around this problem, enable NetBIOS over TCP/IP on the remote access connection.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Additional query words: ras

Keywords: kbbug kbfix kbqfe kbnetwork kbwinxpsp1fix kbhotfixserver KB308246

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