Microsoft KB Archive/269306

= PIP: Return Address Is Printed First on Epson Stylus 440 Printer =

Article ID: 269306

Article Last Modified on 8/15/2006

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APPLIES TO


 * Microsoft Greetings 2001 Standard Edition
 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition

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This article was previously published under Q269306



SYMPTOMS
When you print envelopes from one of the programs listed at the beginning of this article to an Epson Stylus 440 printer, the return address may be printed first even if you select the Stamp first option.



CAUSE
This behavior can occur if the program is installed on a Microsoft Windows 2000-based computer.



RESOLUTION
To print the envelopes correctly, you must specify that you are loading the envelopes into the printer with the return address first.

To do this:

NOTE: Open an envelope project before you follow these steps.
 * 1) On the File menu, click Print.
 * 2) In the Print dialog box, click Envelope Options.
 * 3) In the Envelope Options dialog box, click Return address first.
 * 4) Follow the instructions on the screen to print the envelopes.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

