Microsoft KB Archive/185409

= WinCE: Error Message When You Upgrade to Version 2.1 =

Article ID: 185409

Article Last Modified on 11/28/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.01 Professional Edition

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This article was previously published under Q185409



SYMPTOMS
When you upgrade Microsoft Windows CE Services version 2.0 to Windows CE Services version 2.1, you may receive either of the following error messages:

DCCMAN.EXE - Application Error. The instruction at " " referenced memory at " ". The memory could not be read.

-or-

File Error. Cannot find _INS0432_MP.



CAUSE
This behavior can occur if Microsoft Windows CE Services is running on the desktop computer.



RESOLUTION
To resolve this behavior, follow these steps:
 * 1) Disconnect the Handheld PC (H/PC) or Palm-size PC (P/PC) from the desktop computer.
 * 2) Restart the desktop computer.
 * 3) Install Windows CE Services version 2.1.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows CE Services version 2.0.

Additional query words: hand held ipf gpf install installation

Keywords: kberrmsg kbbug kbfix kbsetup KB185409

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