Microsoft KB Archive/250025

= OLEXP: Multiple Instances of Outlook Express 5.5 After You Quit the Program =

Article ID: 250025

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Outlook Express 5.5

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This article was previously published under Q250025



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

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SYMPTOMS
When you quit Outlook Express, multiple instances of the program may still be running. You may also receive error messages when you try to quit Outlook Express.



CAUSE
This behavior can occur if McAfee Virus Shield 4.0 is installed on your computer.



RESOLUTION
To resolve this issue, either remove McAfee Virus Shield 4.0 or contact McAfee technical support to obtain an update. For more information, please see the following McAfee Web site:

http://www.mcafee.com

Keywords: kbprb KB250025

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