Microsoft KB Archive/177626

Money Err Msg: Mprexe Caused an Invalid Page Fault in Module Ker

PSS ID Number: Q177626 Article last modified on 05-10-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 Microsoft Money 98 == Microsoft Money 99 == 

= SYMPTOMS =

In Microsoft Money you may receive the following error message:

Mprexe caused an invalid page fault in module Kernel32.dll.

When you receive this error message, your computer may stop responding (hang).

= CAUSE =

This behavior can occur if your password list file is damaged.

= RESOLUTION =

To resolve this issue, re-create your password list file. To do this, follow these steps:


 * 1) Before you rebuild your password list file, make a list of all your network, Microsoft Windows, program, and Internet passwords.
 * 2) Click Start, point to Programs, and then click Windows Explorer.
 * 3) On the View menu, click Options or Folder Options.
 * 4) On the View tab, click Show All Files.
 * 5) Click to clear the “Hide file extensions for known file types” or “Hide MS-DOS file extensions for file types that are registered” check box.
 * 6) Click Apply, and then click OK.
 * 7) Close Windows Explorer.
 * 8) Click Start, point to Find, and then click Files Or Folders.
 * 9) In the Named field, type &quot;*.pwl&quot; (without the quotation marks).
 * 10) In the Look In box, click My Computer, and then click Find Now.
 * 11) Rename all of the files in the list of found files. To do this, follow these steps:

  Right-click a file in the list of found files, and then click Rename.   Press HOME, type a single-digit number at the beginning of the file name, and then press ENTER.   Repeat this step to rename each file in the list of found files. 

  On the File menu, click Close. </li>  Restart your computer to rebuild the password list files automatically when you log on to Windows. </li></ol>

NOTE: If Microsoft Windows 95 Service Pack 1 is installed on your computer, your password list files may still be damaged even after you rename and rebuild them. To resolve this issue, download and install the Password List Update to Service Pack 1 from the following Microsoft Web site:

http://www.microsoft.com/windows95/downloads/default.asp

= MORE INFORMATION =

You may also encounter this issue when you use MSN, The Microsoft Network, Microsoft Exchange, Microsoft Schedule+, or Microsoft Outlook. The resolution in this article also works for these programs.

Additional query words: w_money 6.0 7.0 hat IPF lock lockup freeze crash quit fail woody

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========================================================= Keywords : kbenv kberrmsg kbdta kbimu Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.