Microsoft KB Archive/259409

= Error Message: The Catalog Is Empty for the Selected Device. Click the Refresh Button to View the Contents... =

Article ID: 259409

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

-



This article was previously published under Q259409



SYMPTOMS
When you try to restore a backup set, you may receive the following error message:

The catalog is empty for the selected device. Click the refresh button to view the contents of the media in the currently selected device.



CAUSE
This issue can occur if you are attempting to restore a backup set created with an earlier version of MSBackup. Versions of MSBackup prior to Windows 95 utilized a format that is incompatible with the current quarter-inch cartridge (QIC) format.



RESOLUTION
To work around this issue, download and install MS-DOS Backup from the following Microsoft Web site:

http://download.Microsoft.com/download/win95upg/bkup_b/1.0/W95/EN-US/msback.exe

NOTE: This version of backup is also included on the Windows 95 CD-ROM in the Other\oldmsdos\msbackup folder.



STATUS
This behavior is by design.



MORE INFORMATION
For additional information about QIC Formats supported by the Microsoft Backup utility included in Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:

242864 Tape Backup Units Supported by the Windows 98 Backup Program

Keywords: kbdownload kberrmsg kbprb KB259409

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.