Microsoft KB Archive/304848

= OL2002: Deleted Items Still Generate a Read Receipt Even If the &quot;Never Send a Response&quot; Option Is Selected =

PSS ID Number: 304848

Article Last Modified on 12/12/2001

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The information in this article applies to:


 * Microsoft Outlook 2002

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This article was previously published under Q304848



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see &quot;Corporate or Workgroup&quot;.



SYMPTOMS
If you select the Never send a response option for read receipts, and then delete a message that a read receipt request is attached to before you open the message, the &quot;Not Read&quot; receipt may still be sent.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:

  Version           File name -  10.0.3117.0       Exsec32.dll 10.0.3124.0      Outllib.dll 10.0.3124.0      OutlPH.dll 10.0.3012.0      Rm.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office XP Service Pack 1.

Additional query words: ol2002

Keywords: kbbug kbOfficeXPsp1Fix KB304848

Technology: kbOutlook2002 kbOutlook2002Search kbOutlookSearch kbZNotKeyword3

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