Microsoft KB Archive/923721

= You cannot uninstall Windows Internet Explorer 7 Beta 2 =

Article ID: 923721

Article Last Modified on 10/27/2007

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APPLIES TO

 Windows Internet Explorer 7, when used with:  Microsoft Windows XP Service Pack 2

 Microsoft Windows XP Service Pack 2

 Microsoft Windows XP Media Center Edition 2005

 Microsoft Windows XP Media Center Edition 2004</li></ul>

 Microsoft Windows XP Tablet PC Edition</li></ul> </li></ul>

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This article is intended for a beginning to intermediate computer user.You may find it easier to follow the steps if you print this article first.

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Symptoms of the problem
You cannot uninstall Windows Internet Explorer 7 Beta 2. You cannot find an entry for Internet Explorer 7 Beta 2 in the Add or Remove Programs item in Control Panel.

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Steps to work around the problem
To work around this problem, follow these steps.

Step 1: Make sure that you meet the requirements to run the Internet Explorer 7 Beta 2 Uninstall Tool
If the computer and Internet Explorer meet the following requirements, you can use the Internet Explorer 7 Beta 2 Uninstall Tool to remove Internet Explorer 7 Beta 2.

Warning Use the Internet Explorer 7 Beta 2 Uninstall Tool only if the computer and Internet Explorer match the following requirements. Serious problems might occur if you use this tool on a computer that does not meet these requirements. These problems might require that you reinstall the Windows operating system.

Step A: Determine the version of Internet Explorer 7

To determine which version of Internet Explorer 7 is on your computer, follow these steps:
 * 1) Start Internet Explorer 7.
 * 2) Press ALT, and then click About Internet Explorer in the Help menu.

The version of Internet Explorer 7 appears in the About Internet Explorer dialog box. To use the Internet Explorer 7 Beta 2 Uninstall Tool, you must have Internet Explorer 7 version 7.0.5346.5 installed.

Step B: Make sure that the path of the folder where Windows is installed is C:\Windows

To determine the path of the folder where Windows is installed, click Start, click Run, type %windir% in the Open box, and then click OK.

If you see C:\WINDOWS in the Address box of Windows Explorer, Windows is installed in the folder.

Step C: Make sure that the path of the folder where programs are installed is C:\Program Files

To determine the path of the folder where programs are installed, click Start, click Run, type %ProgramFiles% in the Open box, and then click OK.

If you see C:\Program Files in the Address box of Windows Explorer, programs are installed in the folder.

Step D: Make sure that you are running Windows XP on a 32-bit computer
 * 1) Click Start, click Run, type msinfo32.exe in the Open box, and then click OK.
 * 2) In the System Information dialog box, type Processor under Find what, and then click Find.

If you see &quot;x86&quot; in the Value column of the Processor item, you are running Windows XP on a 32-bit computer.

Step 2: Download the Internet Explorer 7 Beta 2 Uninstall Tool
To download the tool, follow these steps: <ol style="list-style-type: lower-alpha;"> Click the link that is provided immediately following step 2d.</li> In the File Download dialog box, click Run.</li> In the security warning dialog box, click Run when you are asked whether you want to run this software.</li> In the Warning dialog box, click Yes to uninstall Internet Explorer 7 Beta 2.</li></ol>

The following file is available for download from the Microsoft Download Center:

Download the Internet Explorer 7 Beta 2 Uninstall Tool package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Additional query words: IE7 InternetExplorer7 ie

Keywords: kbtshoot kbprb kbuninstall kbexpertisebeginner kbceip KB923721

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