Microsoft KB Archive/218506

= "PowerPoint has discovered a problem with one of the presentation filenames" error message when you pack a presentation =

Article ID: 218506

Article Last Modified on 11/18/2004

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition, when used with:
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q218506



SYMPTOMS
When you pack a presentation in Microsoft PowerPoint 2000, you may receive the following error message:

Microsoft PowerPoint

PowerPoint has discovered a problem with one of the presentation filenames and cannot create the package file. You should correct the filename, then restart the Pack and Go Wizard.



CAUSE
This error message can occur when no valid TEMP folder is defined in Windows, or when the TEMP folder has been deleted.



RESOLUTION
To resolve this issue, define a valid TEMP folder, or verify that one already exists. Then verify that the TEMP folder is referenced correctly in the Autoexec.bat file.

NOTE: The following steps assume that Microsoft Windows 98 is installed in the C:\Windows folder.

Create a Valid Temp Folder

 * 1) Click Start, and then click Run.
 * 2) Type  C:\Windows  in the Open box, and then click OK.
 * 3) When Windows Explorer opens, verify that there is no subfolder named TEMP.
 * 4) Click File, point to New, and then click Folder.
 * 5) Type TEMP and then press ENTER.

Verify That the Temp Folder Is Referenced Correctly
 Click Start, and then click Run. In the Open box, type msconfig and then click OK. In the System Configuration Utility window, click the Autoexec.bat tab. Click to select the entry that begins SET TEMP = C:\ .

 If the entry is SET TEMP=C:\WINDOWS\TEMP, click OK. If the entry reads anything else, click Modify, and then change the entry so that it reads SET TEMP=C:\WINDOWS\TEMP.</li> If the entry does not exist, click New, type SET TEMP=C:\WINDOWS\TEMP, and then press ENTER.</li></ol> </li> Click OK, and then restart your computer when you are prompted.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft PowerPoint 2000.

Additional query words: PPT2K PPT2000 PPT POWERPNT 2000 PPT9 9.0

Keywords: kbbug kbpending KB218506

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