Microsoft KB Archive/835239

= Content that is returned in search results is not sorted as you expect in SharePoint Portal Server 2003 =

Article ID: 835239

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
When you search the portal site in Microsoft Office SharePoint Portal Server 2003, you may find that content that is returned in the search results is not sorted as you expect. For example, when you search the portal site for your user name, your user name is not listed as the first item that is returned in the search results. Your user name appears randomly in the list of items that are returned in the search results.



CAUSE
This problem occurs if the ranking of items in the search results is not processed correctly in SharePoint Portal Server 2003. This problem occurs after you install the hotfix that is described in the following article in the Microsoft Knowledge Base:

831203 Content that is outside the search scope is unexpectedly returned in the search results when you search a portal site that is in your SharePoint Portal Server server farm



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Date        Time   Version            Size    File name - 20-Jan-2004 05:10  11.0.5704.15   4,602,616  Microsoft.SharePoint.Portal.dll Note This update requires SharePoint Portal Server 2003. You may have to restart your computer after you apply this update.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: sps

Keywords: kbbug kbfix kbqfe kbdeployment kbshareptportalsvr2003presp1fix kbhotfixserver KB835239

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