Microsoft KB Archive/184066

= Cannot Synchronize Handheld PC with Desktop Computer =

Article ID: 184066

Article Last Modified on 11/28/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q184066



SYMPTOMS
When you attempt to synchronize your Handheld PC (H/PC) with a desktop computer, you may be unable to do so; no error message is displayed on either the H/PC or the desktop computer.



CAUSE
This behavior can occur if the H/PC is not configured to connect with a desktop computer.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Tap Start, tap Settings, and then tap Control Panel.
 * 2) Double-tap Communications.
 * 3) On the PC Connection tab, click the "Allow connection with desktop computer when H/PC is attached" check box to select it.
 * 4) Tap OK, and then close Control Panel.

NOTE: You may experience connectivity problems with Windows CE Services if you use third-party file transfer and connectivity software.

Additional query words: 1.00 hand held synch

Keywords: kbenv kbprb KB184066

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