Microsoft KB Archive/935094

= Error message When you defragment a Windows NT 4.0-based client computer by using Defrag Manager:” broken connection with client” =

Article ID: 935094

Article Last Modified on 6/26/2007

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APPLIES TO


 * Winternals Defrag Manager 3.0
 * Winternals Defrag Manager 4.0

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SYMPTOMS
When you defragment a Microsoft Windows NT 4.0-based client computer by using Winternals Defrag Manager, you may receive an error message resembles the following:

Broken connection with client

Additionally, the Windows NT 4.0-based client computer may report a Dr. Waton crash error.



CAUSE
This issue occurs for the following reasons:
 * In the defragmentation schedule, the Windows NT-based client computer that you want to defragment contains one or more blank volumes.
 * You did not configure the log file settings to save the most recent log on the client computers.



WORKAROUND
To work around this issue, use one of the following methods.

Method 1
Exclude the blank volumes from the defragmentation schedule.

Method 2
Copy data to the blank volume.

Additional query words: Winternals KB 30200, crash, dr watson

Keywords: kbtshoot kbexpertiseinter KB935094

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