Microsoft KB Archive/277999

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XADM: Mounting a Storage Group Does Not Work

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Q277999

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SYMPTOMS
If there are high load conditions or if the information store has been running for a long time, an Exchange 2000 Server storage group may be unable to mount a database.

CAUSE
This problem can occur if the information store has JET allocate five contiguous buffers of virtual memory when a storage group is mounted. When these buffers are too large, Exchange 2000 cannot mount a new storage group because there are not sufficient large blocks of address space.

RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, please see the following article in the Microsoft Knowledge Base:

"Q301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack" The English version of this fix should have the following file attributes or later:

Component: Messaging Database

WORKAROUND
To work around this problem, stop and restart the Exchange 2000 information store service.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words: mdb is fails sg

Keywords :

Issue type : kbbug

Technology : kbExchangeSearch kbExchange2000Search kbExchange2000Serv