Microsoft KB Archive/90423

= Print Manager Continuously Ejects Separator Pages =

Article ID: 90423

Article Last Modified on 10/15/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.2

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This article was previously published under Q90423





SYMPTOMS
On certain printer models when printing with Separator Pages enabled, the Windows for Workgroups Print Manager may continuously print separator page(s) after the first print job, then fail to print subsequent print jobs. The printers known to be affected are:   Canon LBP-4 Canon LBP-8 II  Canon LBP-8 III IBM Laser Printer 4019 Okidata Docit 4000 Olivetti DM 109 Olivetti DM 309



CAUSE
Printing separator pages on the above printers is currently unsupported with Windows for Workgroups.

The Microsoft Windows for Workgroups Print Manager has the ability to print a separator page between print jobs to allow you to easily identify your print jobs in the printer's output bin (or equivalent). When sending multiple print jobs to one of the above printers, the first print job may print, but then be followed by the repeated printing of separator pages, without printing any additional print jobs.



WORKAROUND
The only known workaround at this time is use the above printers with no separator page between print jobs.

To disable separator pages:


 * 1) Start Print Manager.
 * 2) From the Options menu, choose Separator Pages.
 * 3) Select No Separator Page, then choose the OK button.



STATUS
Microsoft has confirmed this to be a problem in Windows for Workgroups versions 3.1 and 3.11. We are researching this problem and will post new information here as it becomes available.

KBCategory: kbprint kbbuglist

KBSubcategory: wfw wfwg

Additional query words: 3.10 3.11

Keywords: KB90423

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