Microsoft KB Archive/133359

Road Atlas 4.0 Err Message: AMW4.EXE has Stopped Responding

PSS ID Number: Q133359 Article last modified on 06-22-1998

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The information in this article applies to:

 == Microsoft Automap Road Atlas for Windows, version 4.0 == 

= SYMPTOMS =

When you press and hold down the CTRL and ALT keys while you press the DELETE key (CTRL+ALT+DEL) to restart your computer in the middle of an Automap print job, you receive the following error message:

AMW4.EXE This Windows application has stopped responding to the system.

= MORE INFORMATION =

When you print an Automap map, the task may take more than five minutes on some printers. While the computer and printer prepare the printed page, the system hardware and software can appear to quit or to have stopped responding.

If you use the CTRL+ALT+DEL key combination to restart the computer in these cases, the error message appears.

Some printers, such as the Hewlett-Packard (HP) 500 Series printer, or the Canon BubbleJet printers, may take a long time before beginning to print.

This behavior does not occur with Microsoft Windows 95/98 printer drivers.

= WORKAROUND =

The time required for a document to begin printing can be decreased by turning off Microsoft Windows Print Manager or your print spooler. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: 4.00 auto auto-map automap reference slow printing print HP Cannon BJ bubble jet tshoot hangs hanging hanged crashed crash crashes freeze frozen locked locked-up lock hang hanged bombed bomb down ====================================================================== ============================================================================= Copyright Microsoft Corporation 1998.