Microsoft KB Archive/243115

= No Audio or Video When NetMeeting Is Started During an Incoming Call =

Article ID: 243115

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q243115



SYMPTOMS
If you start NetMeeting during an incoming call, audio and video may be unavailable in your conference.



CAUSE
This behavior can occur if NetMeeting does not have sufficient time to begin "listening" for an H.323 connection attempt. When this occurs, the "caller" computer incorrectly interprets this to mean that the call receiver computer does not support H.323, and then tries T.120 instead.



RESOLUTION
To prevent this issue from occurring, start NetMeeting completely before your call is initiated.

To work around this issue, disconnect from your conference to free the H.323 port, and then establish a new conference.

Additional query words: 4.00

Keywords: kbui kbprb KB243115

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