Microsoft KB Archive/910366

= The text of the &quot;Shut Down Windows&quot; dialog box and the &quot;Windows Security&quot; dialog box does not appear in the language that you have set in the Multilingual User Interface Pack in Microsoft Windows XP Professional with Service Pack 2 =

Article ID: 910366

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Service Pack 2, when used with:
 * Microsoft Windows XP Professional

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SYMPTOMS
Consider the following scenario. You have a computer that is running Microsoft Windows XP Professional with Service Pack 2 (SP2). You have the Multilingual User Interface Pack (MUI) installed on the computer. You press CTRL+ALT+DELETE to open the Windows Security dialog box, and then you click Shut Down. In this scenario, the text of the Shut Down Windows dialog box does not appear in the language that you have set in the MUI. If you close the Shut Down Windows dialog box and the Windows Security dialog box, and then you reopen the Windows Security dialog box, the text in this dialog box also does not appear in the language that you have set in the MUI. The text does not appear in the correct language until you log off and log on again.

Note If you open the Shut Down Windows dialog box by clicking Start and then clicking Shut Down, the text in the dialog box appears in the correct language.

You may notice this problem after any one of the following actions occur:
 * You turn on the Automatic Updates feature on the Microsoft Windows Update Web site.
 * You use the gpupdate /target:computer command to update Group Policy settings.
 * The computer updates the Group Policy settings in the background.



CAUSE
This problem occurs if the Ntdll.dll file, the Userenv.dll file, and the User32.dll file do not function correctly.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP with SP2 installed.

For more information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix replaces the hotfix 903242.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



WORKAROUND
To work around this problem, log off from the computer. Then, log on to the computer again.



MORE INFORMATION
For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxpsp2fix kbbug kbfix kbpubtypekc KB910366

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