Microsoft KB Archive/832105

= Advanced Clients do not report inventory after you upgrade a Systems Management Server beta 2 site =

Article ID: 832105

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
After you upgrade a Microsoft Systems Management Server (SMS) 2003 beta 2 version site to SMS 2003 release version (build 2726), SMS Advanced Clients may stop reporting inventory to the SMS site.

The Ccmexec.log file may log the following error:

[LOG[HTTP ERROR: 12002 : ERROR_WINHTTP_TIMEOUT : ERROR_WINHTTP_TIMEOUT]LOG]!

The InventoryAgent.log file may end with the following error:

![LOG[CCMCollTask: (80004005) Execute: Query timed-out]LOG]!

These logs are located on the Advanced Client computer in the \System32\CCM\Logs folder, where the client operating system is installed.



CAUSE
This problem may occur if the Windows Management Instrumentation (WMI) service stops responding and may result in a backlog of reported inventory on the SMS Management Point computer.



WORKAROUND
To work around this problem and to restore the WMI service functionality, restart the SMS Management Point (MP) computer.

Note The performance of the MP computer may decrease until the MP computer processes the backlogged inventory.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbserver kbclient kbupgrade kbperformance kbinterop kbinventory kbnofix kbbug KB832105

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