Microsoft KB Archive/321793

= &quot;STOP 0x000000C2 BAD_POOL_CALLER&quot; Error Message on a Cluster Node =

Article ID: 321793

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q321793



SYMPTOMS
On one node of a Windows 2000 Cluster, you may receive random Stop error messages similar to the following:


 * STOP 0x000000C2 BAD_POOL_CALLER (0x00000007, 0x00000000, 0x00000000, 0x00000000)

In this error message, the parameters after &quot;0x00000007&quot; will vary.



CAUSE
This behavior occurs in a scenario where multiple processors run threads that try to free the same memory location. This behavior occurs because of a problem in the Windows disk caching code.

This problem can occur after you install the update that is described in the following article in the Microsoft Knowledge Base:

317633 A Logical Disk on an Extended Partition Is Recognized as a Primary Partition



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:   Date         Time   Version         Size       File name ---  25-Apr-2002  22:22  5.0.2195.5265      42,256  Basesrv.dll 16-Nov-2001 17:23  5.0.2195.4643      34,416  Classpnp.sys 14-Dec-2001 22:12  5.0.2195.4771      29,968  Disk.sys 25-Apr-2002 22:22  5.0.2195.4928     708,880  Kernel32.dll 29-May-2001 14:47  5.0.2195.3649      29,328  Mountmgr.sys 13-Apr-2002 22:52  5.0.2195.5575   1,687,296  Ntkrnlmp.exe 13-Apr-2002 22:53  5.0.2195.5575   1,687,040  Ntkrnlpa.exe 13-Apr-2002 22:53  5.0.2195.5575   1,707,648  Ntkrpamp.exe 13-Apr-2002 22:52  5.0.2195.5575   1,665,024  Ntoskrnl.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

Additional query words: kbBaseOS

Keywords: kberrmsg kbbug kbfix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB321793

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