Microsoft KB Archive/231882

= MSN Shortcuts Remain After Uninstalling Windows 98 Second Edition =

Article ID: 231882

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q231882



SYMPTOMS
After you uninstall Windows 98 Second Edition to restore the original version of Microsoft Windows 98, the "MSN, The Microsoft Network" version 5.0 Quick View tool may remain on the right side of the taskbar, and MSN version 5.0 shortcuts may remain on the Start menu. Also, these shortcuts no longer function.



RESOLUTION
To work around this problem, manually remove the MSN shortcuts and the MSN Quick View tool:
 * 1) Click Start, right-click MSN Internet Access, and then click Delete.
 * 2) Click Start, point to Programs, right-click MSN Internet Access, and then click Delete.
 * 3) Click Start, point to Programs, click StartUp, right-click MSN Quick View shortcut, and then click Delete.
 * 4) Restart your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 2000

Keywords: kbprb kbui KB231882

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