Microsoft KB Archive/258106

= Unable to Print Preview Adobe Acrobat (.pdf) Files =

Article ID: 258106

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.0 for Macintosh

-



This article was previously published under Q258106



SYMPTOMS
When you try to Print Preview an Adobe Acrobat (.pdf) file in Microsoft Internet Explorer for Macintosh, a Print Preview window is displayed with just a header and footer.

When you try to Print Preview an Adobe Acrobat (.pdf) file in Internet Explorer 5.5 or later for Windows (any version), you receive the following error message:

Print Preview

This document cannot be print previewed.



CAUSE
This issue occurs in Internet Explorer 5.5 or later for Windows (any version) because the Adobe Acrobat plug-in processes the printing of .pdf files, and Internet Explorer does not print, or preview, .pdf files.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



STATUS
Microsoft has confirmed that this is a problem in Internet Explorer 5.0 for Macintosh. This behavior is by design for Internet Explorer 5.5 or later for Windows (any version).

Additional query words: 5.00

Keywords: kbprb KB258106

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.