Microsoft KB Archive/834465

= &quot;The compressed (zipped) folder is invalid or corrupted&quot; error message occurs when you open a compressed folder in a Word document =

Article ID: 834465

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you try to open a compressed (.zip) folder that has been inserted into a Microsoft Word document or a WordPad document, you may receive the following error message:

The Compressed (zipped) Folder is invalid or corrupted.

If Word has a security level setting of medium or high, you will receive the following warning message when you try to open the compressed folder:

You are about to activate an embedded object that may contain viruses or be otherwise harmful to your computer. It is important to be certain that it is from a trustworthy source. Do you want to continue?

If you click Yes, you then receive the error message that is listed earlier in this article.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP
  Date         Time   Version         Size       File name ---  01-Apr-2004  01:29  6.0.2800.1500   1,022,976  Browseui.dll 04-Mar-2004 22:46  5.1.2600.1361      53,760  Packager.exe 01-Apr-2004 01:29  6.0.2800.1501   1,345,536  Shdocvw.dll

Windows XP 64-Bit Edition
  Date         Time   Version         Size       File name      Platform --  01-Apr-2004  01:25  6.0.2800.1500   2,857,984  Browseui.dll   IA-64 04-Mar-2004 22:59  5.1.2600.1361     164,864  Packager.exe   IA-64 01-Apr-2004 01:25  6.0.2800.1501   3,654,144  Shdocvw.dll    IA-64 01-Apr-2004 01:29  6.0.2800.1500   1,022,976  Wbrowseui.dll  x86 04-Mar-2004 22:46  5.1.2600.1361      53,760  Wpackager.exe  x86 01-Apr-2004 01:29  6.0.2800.1501   1,345,536  Wshdocvw.dll   x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB834465

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