Microsoft KB Archive/262341

= SMS: SMSClitoknAcct& Account Lockout When HINV Is Run =

Article ID: 262341

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1

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This article was previously published under Q262341



SYMPTOMS
Systems Management Server (SMS) 2.0 Service Pack 1 (SP1) Windows NT clients may use the SMSClitoknAcct& account to make network calls during hardware inventory. This behavior occurs if mapped drives are in the system PATH and the IBM 100/10 EtherJet PCI adapter driver is installed.

If you disable enumeration of all hardware classes in the SMS_def.mof file, the problem still occurs.



CAUSE
Hardware inventory runs under the local SMSCliToknAcct& user account, and calls into Windows Management Instrumentation (WMI) under this context. WMI then uses this account to authenticate any calls it needs to make off the computer. Because this account exists on all Windows NT SMS clients and has a unique password on each computer, these network calls cause the account to be locked out if lockout is enabled.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To work around this issue, use either of the following methods:
 * Swap the IBM 100/10 EtherJet PCI adapter with a new card and driver.
 * Remove the network drive from the system PATH.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.

Additional query words: prodsms

Keywords: kbbug kbfix kbinventory kbnetwork kbqfe kbsms200fix kbsms200presp2fix kbsms200sp2fix KB262341

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