Microsoft KB Archive/309210

= XCCC: Meetings That Are Booked Using the Web Scheduler Do Not Appear on the List Conferences Web Page =

Article ID: 309210

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server

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This article was previously published under Q309210





SYMPTOMS
When you use the Web Scheduler to schedule a meeting, you may receive notification that the meeting was successfully booked, but the meeting may not appear on the list.asp web page.

If you use Microsoft Outlook to schedule the meeting with the same resource, you receive the following error message:

Please select an Exchange Conferencing Mailbox as a resource. The information store could not be opened.



CAUSE
This problem can occur if the resource mailbox that you selected for the meeting was not created to completion. The resource still appears in the Global Address List, which gives the impression that the resource can be booked for an online meeting.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbfix KB309210

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