Microsoft KB Archive/174669

Internet Gaming Zone: Game and Zone Buttons Do Not Work

PSS ID Number: Q174669 Article last modified on 01-27-1998

WINDOWS:2.x

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Internet Gaming Zone, version 2.x == 

= SYMPTOMS =

In the Internet Gaming Zone (http://www.zone.com), when you click one of the options on the Home page (for example, Play Games Now, Games List, Zone Message, or Zone Help), the option does not work and you cannot start playing any games.

= CAUSE =

This occurs if there is a faulty installation of Internet Explorer and/or the Zone software.

= RESOLUTION =

To resolve this problem, do the following:

NOTE: Several ZONE users have reported this behavior. Microsoft has not confirmed that this resolution will resolve all issues.


 * 1) Uninstall the Internet Gaming Zone software.
 * 2) Uninstall Internet Explorer.
 * 3) Reinstall Internet Explorer.
 * 4) Reinstall the Internet Gaming Zone software.

For detailed steps about how to accomplish these tasks, please see the appropriate section below.

Uninstall Internet Gaming Zone Software

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Double-click Internet Gaming Zone to start the Setup program.
 * 4) Click Remove All and complete the uninstall process.

Uninstall and then Re-install Internet Explorer
  Make sure you have the original Internet Explorer 3.02 “with Authenticode” Setup file (for example, Msie302.exe). This should be on your hard disk if you downloaded it from the Web. NOTE: This is not the same as the Authenticode 2.0 add-on. You want to use the “IE 3.02 with Authenticode 2.0” package (minimum or full version). If you do not have this, download it from http://microsoft.com/ie/security/, Click on Security Issues and choose Authentication Update.   Exit Internet Explorer.   Click Start, point to Settings, and then click Control Panel.   Click Add/Remove Programs to uninstall Internet Explorer.   Once Internet Explorer is removed, double-click Msie.exe to start a fresh installation of Internet Explorer. 

Install the Internet Gaming Zone Software
Install the Internet Gaming Zone software. Instructions (if needed) are available at http://www.zone.com.

= Additional query words: z2 =

Keywords : kbenv kbsetup Version : WINDOWS:2.x Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.