Microsoft KB Archive/258451

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XADM: Store Error c:1040af4 When You Move Mailboxes Between Exchange 2000 and Exchange Server 5.5

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Q258451

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SYMPTOMS
When you attempt to move a mailbox between Microsoft Exchange 2000 Server and Microsoft Exchange Server 5.5 by using the Microsoft Exchange Server 5.5 Administrator program, you may receive the following error message:

An internal processing error has occurred. Try restarting the Microsoft Exchange Administrator program or the Microsoft Exchange Server computer, or both.

Microsoft Exchange Information Store ID: c1040af4

CAUSE
Moving mailboxes between Exchange 2000 and Exchange Server 5.5 with the Exchange Server 5.5 Administrator program is not supported. Use Microsoft Exchange 2000 System Manager instead.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server.

Additional query words: c1040af4; moveuser

Keywords :

Issue type : kbbug

Technology :