Microsoft KB Archive/186250

= OFF98: Disk Space Incorrectly Reported for Large Volumes =

Article ID: 186250

Article Last Modified on 11/25/2003

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APPLIES TO


 * Microsoft Excel 98 for Macintosh
 * Microsoft Word 98 for Macintosh
 * Microsoft PowerPoint 98 for Macintosh
 * Microsoft Office 98 for Macintosh

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This article was previously published under Q186250



SYMPTOMS
When you view the Disk Storage information in the System Info dialog box, the following items may incorrectly report their values:


 * Volume Size
 * Free Space



CAUSE
In the System Info dialog box, the Volume Size may be incorrectly reported if the size of your drive is greater than 2 gigabytes (GB), and the Free Space may be incorrectly reported if the total amount of free space on your drive is greater than 4 GB.



WORKAROUND
To accurately view the information of your hard drives, use the Apple System Profiler. To do this, follow these steps:


 * 1) In the Finder, click Apple System Profiler on the Apple menu.
 * 2) On the Select menu, click Volume Information.

The Volume Information dialog box will display the correct information for all of your hard drives.

NOTE: The Apple System Profiler is not available in all versions of the Apple Macintosh System Software.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

