Microsoft KB Archive/889389

= Internet Explorer may intermittently quit when you close a window in an HTML application in Internet Explorer 6 Service Pack 1 =

Article ID: 889389

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0 Service Pack 1
 * Microsoft Internet Explorer 6.0 Service Pack 1

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SYMPTOMS
When you run an HTML application in Microsoft Internet Explorer 6 Service Pack 1 (SP1), Internet Explorer may intermittently quit when you close a window in the HTML application.

Additionally, one or more events that are similar to the following events may be logged in the Application log in Windows:

Event ID: 1000 Event ID: 1000

Event type: Error

Description: Faulting application iexplore.exe, version 6.0.2800.1106, faulting module mshtml.dll, version 6.0.2800.1438, fault address 0x0007e4ce.

Event ID: 4097 Event ID: 4097

Event type: Error

Description: The application, C:\Program Files\Internet Explorer\iexplore.exe, generated an application error The error occurred on 07/22/2004 @ 14:16:52.814 The exception generated was c0000005 at address 635FE4CE (MSHTML!CDoc::GetSelectionType).



Update information
To resolve this problem, install security update 867282 (MS05-014). For additional information about security update 867282, visit the following Microsoft Web sites:

Consumer:
http://www.microsoft.com/athome/security/update/bulletins/default.mspx

IT professional:
http://www.microsoft.com/technet/security/bulletin/ms05-014.mspx

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required to install this hotfix.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name --  19-Jan-2005  19:11  6.0.2900.2599   3,008,000  Mshtml.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: crash quit terminate

Keywords: kbbug kbfix kbqfe kbhotfixserver KB889389

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