Microsoft KB Archive/927853

= A hotfix is available to install NetMeeting 3.02 on computers that are running Windows Vista =

Article ID: 927853

Article Last Modified on 11/27/2007

-

APPLIES TO


 * Microsoft LifeCam NX-3000
 * Microsoft LifeCam VX-7000
 * Microsoft NetMeeting 1.0 Standard Edition
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Ultimate

-



INTRODUCTION
This article describes a hotfix that is available to install Microsoft NetMeeting 3.02 on computers that are running certain versions of Windows Vista.



MORE INFORMATION
Microsoft Windows XP is the last client version of Windows that includes NetMeeting. NetMeeting is not included with Windows Vista. However, you may have an environment in which the following conditions are true:
 * You have to have NetMeeting for collaboration sessions.
 * You are deploying Windows Vista.

To help support the current collaboration sessions in this scenario, a hotfix is available to let you install NetMeeting on Windows Vista-based computers. This version of NetMeeting is intended as a transition tool to help support collaboration sessions when you use Windows XP-based computers together with Windows Vista-based computers in your environment.

You can install NetMeeting 3.02 on 32-bit versions of the following operating systems:
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Ultimate

Note NetMeeting 3.02 is not supported on any other operating systems.

Microsoft is no longer investing in NetMeeting technology. For more information about Microsoft unified communications products, contact a Microsoft support representative.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must be running a 32-bit version of one of the following editions of Windows Vista:
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Ultimate

Restart requirement
You must restart the computer after you install and configure NetMeeting 3.02.

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Hotfix installation information
To install NetMeeting 3.02, follow these steps:
 * 1) Extract the NetMeeting-KB927853-x86-ENU.msi file from the hotfix package.
 * 2) Double-click NetMeeting-KB927853-x86-ENU.msi to start the NetMeeting installation program, and then click Next.
 * 3) Review the software license terms, and then click I accept the terms in the License Agreement.
 * 4) Click Next, and then click Install to install NetMeeting.

If you are prompted for an administrator password or for confirmation, type the password, or click Continue.
 * 1) When NetMeeting is installed successfully, click Finish.
 * 2) Restart the computer when you are prompted to do this.

To start NetMeeting, follow these steps:
 * 1) Click Startvistastartbutton.jpg], type run in the Start Search box, and then click Run in the Programs list.
 * 2) In the Open box, type conf, and then click OK.
 * 3) In the NetMeeting dialog box, click Next, and then follow the remaining steps to configure NetMeeting.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Known issues
The following issues are known to occur with this version of NetMeeting.

You receive a User Account Control prompt
When you install NetMeeting 3.02, you may be prompted for an administrator password or for confirmation to install Nmpgmgrp.exe. To resolve this issue, type the password, or click Continue.

NetMeeting 3.02 disables the Windows Vista Aero Glass color scheme
When you run NetMeeting 3.02, NetMeeting disables the Windows Vista Aero Glass color scheme. When this occurs, the color scheme changes to the Windows Vista basic color scheme. The Windows Vista Aero Glass color scheme is restored when you exit NetMeeting.

NetMeeting 3.02 details
Except for the following items, NetMeeting 3.02 together with its exposed API set functions in the same manner as other versions of NetMeeting.

Note For more information about how NetMeeting works, see the current NetMeeting documentation.

File transfer
NetMeeting 3.02 creates a new received-files folder in the user's Documents folder. By default, this folder has the following path:

C:\Users\%USERNAME%\Documents\Received Files

This path corresponds to the following path:

%USERPROFILE%\Documents\Received Files

Earlier versions of NetMeeting use the following default path for received files:

C:\Program Files\NetMeeting\Received Files

This path corresponds to the following path:

%SystemDrive%\Program Files\NetMeeting\Received Files

Remote desktop sharing
NetMeeting 3.02 does not support remote desktop sharing. Therefore, the Remote Desktop Sharing option is not available on the Tools menu in NetMeeting 3.02.

Therefore, you cannot create a remote desktop sharing session from an earlier version of NetMeeting to an instance of NetMeeting 3.02 that is running on a Windows Vista-based computer. However, you can create a remote desktop sharing session from NetMeeting 3.02 on a Windows Vista-based computer to an earlier version of Windows that is running an earlier version of NetMeeting.

For more information about alternative solutions for this feature, visit the following Microsoft Web site:

http://support.microsoft.com/ph/2457

The following table lists the available technologies that offer equivalent functionality to the NetMeeting remote desktop sharing feature that is included with earlier Windows operating systems.

In this table, programs that have an X associated with them are available when you connect to the specified operating system from a Windows Vista-based computer. Each technology offers functionality that resembles the NetMeeting application sharing functionality.

The following table lists the features that apply to application sharing. In this table, features that have an X are available in the program that is listed in a particular column.

The following list describes three of these programs in more detail.
 * Windows Meeting Space (%programfiles%\Windows Collaboration\WinCollab.exe)

This program is available in Windows Vista to connect to another Windows Vista-based computer. Windows Meeting Space lets you call a remote computer to view and optionally to control that computer's shared desktop and programs.

Multiple clients may connect to a host computer at the same time. A user must be present at the host computer to use Windows Meeting Space.
 * Remote Desktop Connection (%systemroot%\system32\mstsc.exe)

This program is available in Windows 2000 and in later versions of Windows operating systems. This program works among these systems.

Remote Desktop Connection lets you call a remote computer to view and to control its shared desktop and programs. A client computer can connect to a host computer, but only the client computer can see the desktop. In this scenario, the host computer displays the logon user interface.

Additionally, only one client may be connected to the host computer at a time. No user has to be present at the host computer to use Remote Desktop Connection.
 * Windows Remote Assistant (%SystemRoot%\system32\msra.exe)

This program is available in Windows XP and in later versions of Windows operating systems. This program works among these systems.

Windows Remote Assistant lets you call a remote computer to view and optionally to control its shared desktop and programs. Only one client may be connected to a host computer at a time. A user must be present at the host computer to use Windows Remote Assistant.

Audio
Sound cards that do not have Windows Vista drivers may be unable to send or to receive audio through NetMeeting 3.02.

Video
Cameras that have Windows Vista drivers may be unable to send video through NetMeeting 3.02. If a camera that has Windows Vista drivers installed does not send video through NetMeeting 3.02, you may have to install the following camera:

Microsoft LifeCam VX 6000

This camera has been tested by using Windows Vista drivers.

Computer management
The computer management feature in Windows Vista cannot be used while you are in an application sharing session together with another computer.

The &quot;User Account Control&quot; dialog box
If the User Access Control dialog box appears in Windows Vista, the dialog box appears on the Windows Vista desktop as expected. However, the dialog box does not appear on a shared desktop.

Third-party programs
If a third-party program has a dependency on the NetMeeting 3.02 APIs, we recommend that you do not remove NetMeeting 3.02. If you remove NetMeeting 3.02 in this scenario, the third-party program may no longer work correctly.

