Microsoft KB Archive/908010

= FIX: You may see an intermittent cluster status of unknown in the Application Center snap-in =

Article ID: 908010

Article Last Modified on 7/26/2006

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APPLIES TO


 * Microsoft Application Center 2000 Standard Edition

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SYMPTOMS
Consider the following scenario:
 * You run Microsoft Application Center 2000 on a Microsoft Windows Server 2003-based computer.
 * You have DCOM port restrictions enabled on an Application Center 2000 cluster.

In this scenario, you may see an intermittent cluster status of unknown in the Application Center snap-in.

Microsoft Windows 2000 Server-based Application Center 2000 clusters are not affected.



CAUSE
This problem is caused by changes in the implementation of DCOM port restrictions in Windows Server 2003. These changes cause the Application Center 2000 state query to randomly fail.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Application Center 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



WORKAROUND
To work around this problem, disable DCOM port restrictions.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: DCOM port restriction unknown

Keywords: kbhotfixserver kbqfe kbdcom kbpubtypekc KB908010

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