Microsoft KB Archive/135675

Road Atlas 4.0: Setup Causes a GP Fault in KRNL386.EXE

PSS ID Number: Q135675 Article last modified on 10-25-1995

4.0

WINDOWS

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 * - WARNING -   THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN   CONFIRMED, EDITED OR TESTED BY MICROSOFT. USE ONLY   WITH DISCRETION.  ***************************************************************

= SYMPTOMS =

When running Setup for Microsoft Automap Road Atlas 4.0, if a Laser- Master 1000 printer is set as the default printer, Setup will generate the error:

General Protection Fault in module KRNL386.EXE

= RESOLUTION =

Set the default printer to a printer other than the Laser-Master 1000.

= MORE INFORMATION =

After receiving the General Protection Fault, exit from Microsoft Windows. When at the C: prompt, turn the computer off, wait approximately 3 seconds and then turn the computer back on.

Run the Microsoft Automap Road Atlas Setup program.

KBCategory: kb3rdparty kbprint kbsetup kbenb kbprb KBSubcategory:

Additional reference words: auto auto-map automap reference

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================================================================ Copyright Microsoft Corporation 1995.