Microsoft KB Archive/896037

= FIX: A static report export is unsuccessful, and event ID 8196 and event ID 44545 are logged in Commerce Server 2002 =

Article ID: 896037

Article Last Modified on 10/12/2006

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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SYMPTOMS
You try to export a static report in Microsoft Commerce Server 2002 Business Desk (BizDesk). When you do this, the export is unsuccessful (fails), and the Status column of List Manager displays Failed. Additionally, the following events are logged in the application event log: Event Type: Error

Event Source: Commerce Server 2002

Event Category: None

Event ID: 8196

Description:

Commerce List Manager Error: 0x8C40001A: The report rendering object failed during Analysis report export to ListManager. See the Application event log message logged by that object describing the problem.

Event Type: Error

Event Source: Commerce Server 2002

Event Category: None

Event ID: 44545

Description:

Report renderer: Report renderer failed.



RESOLUTION
To fix this problem, add the following code to the inc_select.vbs file. The inc_select.vbs file is located in the bizdesk\analysis\include\ folder. In the inc_select.vbs file, add the code to the ' Rebuild ExportParams string since not all data is passed ' string in the Sub OnExport section. This string is returned by the dlg_ExportReport.asp component in some operating systems. ' Rebuild ExportParams string since not all data is passed ' back from dlg_ExportReport.asp on some platforms Dim ExportParamArray ExportParamArray = Split(ExportParams, &quot;|&quot;) ExportParamArray(3) = iReportStatusID ExportParamArray(5) = m_bDmExport ExportParamArray(6) = m_bUpmExport ExportParams = Join(ExportParamArray, &quot;|&quot;) Note You must add this code before you add the following code: ' Export report exportform(&quot;listdata&quot;).value = Cstr(ExportParams) set xmlDOMDoc = xmlPostFormViaXML(exportform)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the problem

 * 1) Start BizDesk.
 * 2) Click Analysis, click Reports, click Customer Sales, and then click Export.
 * 3) Click Yes to confirm that you want to export the static report.
 * 4) In the Report Parameters dialog box, click OK.
 * 5) In the Export Report as a List dialog box, type TestReport in the List name box, and then click OK.
 * 6) Click Campaigns, and then click List Manager.
 * 7) In List Manager, the Status column for the TestReport report displays Failed.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: CMS2002

Keywords: kbcommserv2002presp4fix kbqfe kbbug kbfix kbprb KB896037

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