Microsoft KB Archive/312144

= Phone Dialer Does Not Answer Incoming Calls =

PSS ID Number: 312144

Article Last Modified on 11/20/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional

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This article was previously published under Q312144



SYMPTOMS
If you configure the Phone Dialer tool that is included with Windows 2000 to receive incoming calls, Phone Dialer may not answer a call.



CAUSE
This behavior can occur if the incoming call originates from a standard telephone. Phone Dialer was designed to accept only incoming Internet protocol (IP) calls. Phone Dialer does not recognize calls from typical analog lines.



WORKAROUND
To work around this behavior, the caller must place the call through the Internet by using the recipient's IP address.



STATUS
This behavior is by design.



MORE INFORMATION
When you make a call by using Phone Dialer, you can communicate with the other person through the computer by using a microphone and speakers. However, if a caller dials the number for the phone to which the PC modem is connected, Phone Dialer does not detect any incoming signal.

Keywords: kbprb KB312144

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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