Microsoft KB Archive/310542

= PRB: Upgrade Wizard Fails with &quot;Logins ID unable to open registry on the target computer.&quot; Error Message =

Article ID: 310542

Article Last Modified on 7/15/2004

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APPLIES TO


 * Microsoft SQL Server 2000 Standard Edition, when used with:
 * Microsoft Windows 2000 Standard Edition
 * Microsoft SQL Server 7.0 Service Pack 3, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q310542



SYMPTOMS
If you perform an in-place or &quot;one computer&quot; upgrade from Microsoft SQL Server 6.5 to SQL Server 7.0 or SQL Server 2000 on a Microsoft Windows 2000-based computer, the Upgrade Wizard may fail with the following error message:

The Upgrade wizard is failing to export the logins from SQL Server 6.5. 'Logins ID unable to open registry on the target computer.'



CAUSE
The Remote Registry Service is not running.

In order for the SQL Upgrade Wizard to access the registry keys for both versions of SQL Server, the Remote Registry Service must be running.



WORKAROUND
Start the Remote Registry Service, and then continue the upgrade process.

Keywords: kbpending kbprb KB310542

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