Microsoft KB Archive/233482

= STOP 0x0000001E in Win32k.sys on Terminal Server =

Article ID: 233482

Article Last Modified on 2/27/2007

-

APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4

-



This article was previously published under Q233482



SYMPTOMS
Your computer running Windows NT Server 4.0, Terminal Server Edition stops responding (hangs) and displays the following blue-screen error message:

STOP 0x0000001E (0xC0000005, 0xA3053247, 0x00000000, 0x00000000)

NOTE: The parameters in the STOP code may be different depending on your system configuration.



CAUSE
This problem occurs because there is a synchronization problem in the kernel mode Win32 subsystem (Win32k.sys). When attempting to realize a GDI palette, a lock protecting a list of device contexts is being released too early.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition, Service Pack 5.

Additional query words: gdi bugcheck wts tse

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB233482

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.