Microsoft KB Archive/237676

= Duplicate menu entries appear for PowerPoint "Publish to ASF" when you upgrade from PowerPoint 97 to PowerPoint 2000 =

Article ID: 237676

Article Last Modified on 11/19/2004

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APPLIES TO


 * Microsoft Windows Media Services 4.0
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q237676



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
After you install the Windows Media Tools and then upgrade from Microsoft PowerPoint 97 to PowerPoint 2000, duplicate menu entries for Publish to ASF appear.



RESOLUTION
To resolve this problem, do the following:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

 Start Registry Editor (Regedit.exe). Locate the following key in the registry:

 On the Edit menu, click Delete, and then click Yes. Repeat steps 2 and 3 for the following registry keys:

 Quit Registry Editor.

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STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows Media Services version 4.0.

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MORE INFORMATION
Additional query words: netshow wms ppt

Keywords: kbbug kbpending KB237676

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