Microsoft KB Archive/902932

= The new window that you open in Internet Explorer displays a blank white page =

Article ID: 902932

Article Last Modified on 6/16/2006

-

APPLIES TO


 * Microsoft Windows XP Tablet PC Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Home Edition

-





SYMPTOMS
If you open a new window in Microsoft Internet Explorer 6, the new window displays a blank white page. This symptom also occurs if an HTML page opens a new window in Internet Explorer 6. Additionally, you receive the following error message if you try to perform a search on the page by using the Find (on This Page) command:

An error has occurred in this dialog.

Error 49: Interface not registered



CAUSE
This issue occurs if the dynamic link library (DLL) files that are related to Internet Explorer are not correctly registered.



RESOLUTION
To resolve this issue, re-register the DLL files that are related to Internet Explorer. To do this, follow these steps:  Click Start, click Run, type regsvr32 urlmon.dll in the Open box, and then click OK. Click OK when you receive the following message:

DllRegisterServer in urlmon.dll succeeded

 Repeat steps 1 and step 2 for the rest of the DLL files by replacing the regsvr32 urlmon.dll command in the Open box with the following commands:   regsvr32 actxprxy.dll   regsvr32 shdocvw.dll   regsvr32 mshtml.dll </li>  regsvr32 browseui.dll </li>  regsvr32 jscript.dll </li>  regsvr32 vbscript.dll </li>  regsvr32 oleaut32.dll </li></ul> </li></ol>

Keywords: kbtshoot kberrmsg kbprb KB902932

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.