Microsoft KB Archive/141560

= Writer/Artist: UNCONF: Screen Colors Change After Printing =

Article ID: 141560

Article Last Modified on 8/24/2006

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APPLIES TO


 * Microsoft Creative Writer 2.0 Standard Edition
 * Microsoft Creative Writer 1.1 Standard Edition
 * Microsoft Creative Writer 1.1a
 * Microsoft Creative Writer 1.1b
 * Microsoft Fine Artist 1.0 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition

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This article was previously published under Q141560



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 * - WARNING -                       **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN   **
 * CONFIRMED, EDITED OR TESTED BY MICROSOFT. USE ONLY      **
 * WITH DISCRETION.                                        **



SYMPTOMS
When you print from Creative Writer in Windows 95, the screen changes colors (re-palettizes) after the snake finishes moving across the screen (the snake signals the progress of the print job).



RESOLUTION
To resolve this problem, use an emulation printer driver for your printer.

For example, if you are using the Canon BubbleJet 600, use the Epson LQ 860 or Epson LQ 2550 printer driver.

Installing A New Printer in Windows 95

 * 1) Click the Start Button, point to Settings, and then click Printers.
 * 2) Double-click Add Printer.
 * 3) The Add Printer Wizard will start. Follow the on-screen instructions to install your printer.

If this does not resolve the problem, follow standard troubleshooting steps to minimize the amount of memory used when printing.



MORE INFORMATION
It appears that the Canon printer driver uses a lot of memory and can cause video corruption in Creative Writer (and possibly Fine Artist). The Epson printer driver does not require as much memory to print.

The colors in other programs running at the same time look fine. Switching from Creative Writer to another application and back again (to force the screen to redraw) does not resolve the problem.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 1.00 1.10 1.10a 1.10b kids mskids artist maggie max writer mczee palette re-draw colors

Keywords: KB141560

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