Microsoft KB Archive/829219

= &quot;Please Wait While Visio Updates the Directory Cache&quot; Message When You Start Visio in a Terminal Services Session =

PSS ID Number: 829219

Article Last Modified on 4/12/2004

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The information in this article applies to:


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

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SYMPTOMS
When you start Microsoft Office Visio 2003 in a Windows Terminal Services session, you may receive the following message:

Please wait while Visio updates the directory cache.



CAUSE
This probelm may occur when both of the following conditions are true:  You log on to a Windows Terminal Services client where you have previously logged on with the same roaming profile. You do not have a Visio.bin file in the following location:

C:\Documents and Settings\ \Local Settings\Application Data\Microsoft\Visio



In this scenario, the path is not synchronized with your roaming profile on the network when you log off. This problem occurs because not all subfolders in the Documents and Settings folder are synchronized with the server when a roaming user logs off.



RESOLUTION
To resolve this problem, follow these steps.

Note Follow these steps on the computer that is running Windows Terminal Services. You must have administrator permissions.  In the location where you have Visio installed on your Windows Terminal Services computer, create a Drawings folder with a path that is similar to the following path:

\Microsoft Office\Visio11\1033\Drawings

When you create this folder, it takes less time to create the Visio.bin file and to build the directory cache the first time that a user (roaming or mandatory) logs on. Add the following path to each user's roaming profile:

\Documents and Settings\ \Local Settings\Application Data\Microsoft\Visio

 Start the Active Directory Users and Computers tool on your computer that is running Windows Terminal Services. Right-click your domain, and then click Properties.</li> On the Group Policy tab, select your domain policy, and then click Edit.</li> Expand User Configuration, expand Administrative Templates, and then expand System.</li> Click User Profiles.</li> In the right pane, double-click Exclude directories in roaming profile under Setting.</li> On the Setting tab, click Enabled.</li> In the Prevent the following directories from roaming with the profile box, delete the Local Settings folder, and then click OK.</li></ol>

When a user logs on to a Windows Terminal Services session by a roaming user profile, the Visio.bin file is created. When the user logs off, the Visio.bin file is synchronized with the server. Therefore, the file is available the next time that the user logs on to another Windows Terminal Services session by using the same user roaming profile.

Keywords: kbprb KB829219

Technology: kbVisio2003Pro kbVisio2003Search kbVisio2003St kbVisioSearch

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