Microsoft KB Archive/150294

= Cannot Access Exchange Server After Changing WinNT Domain Name =

Article ID: 150294

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q150294



SYMPTOMS
If you change a Windows NT domain name and then attempt to run the Microsoft Exchange Server administration tools, you will get a message that the Microsoft Exchange Server cannot be located. The Microsoft Exchange Server will be inaccessible by all other means as well.



CAUSE
The Microsoft Exchange Server services must log on to the Windows NT server on which they're running. If the service has been configured in Control Panel under Services to "Log On As" a specific domain account, the service may be trying to start as OldDomainName\AccountName instead of NewDomainName\AccountName.



RESOLUTION
Modify the "Log On As" account setup in Control Panel under Services for all the Microsoft Exchange Server services. Other services such as Directory Replicator may also need to be modified because they log on to the server with a domain account.

Additional query words: prodnt

Keywords: kbinterop KB150294

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