Microsoft KB Archive/936650

= Some features in QuickBooks 2006 and in earlier versions may not work as expected on a Windows Vista-based computer =

Article ID: 936650

Article Last Modified on 10/31/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Premium
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic
 * Windows Vista Home Basic N
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Basic N 64-bit Edition
 * Windows Vista Starter

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SYMPTOMS
On a Windows Vista-based computer, some features in Intuit QuickBooks 2006 and in earlier versions may not work as expected. For example, the Payroll Services feature may not work correctly.



CAUSE
This behavior may occur because of compatibility issues that occur when you use Intuit QuickBooks 2006 and earlier versions on a Windows Vista-based computer.



RESOLUTION
To resolve this behavior, upgrade to Intuit QuickBooks 2007 or to a later version.

For more information about versions of QuickBooks that work correctly on a Windows Vista-based computer, visit the following Intuit Web site:

http://www.quickbooks.com/Helpcenter/Vista/VistaQb2006.aspx

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



WORKAROUND
To work around this behavior, run QuickBooks as an administrator in compatibility mode.

Note QuickBooks 2006 and earlier versions may not work as expected, even though you run the program as an administrator in compatibility mode. For more information about how to run a program as an administrator in compatibility mode, click the following article number to view the article in the Microsoft Knowledge Base:

931362 Advanced user steps to troubleshooting a program that does not run as expected after it is installed on Windows Vista



MORE INFORMATION
For more information about how to run QuickBooks on a Windows Vista-based computer, visit the following Intuit Web site:

http://www.quickbooks.com/Helpcenter/Vista

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbprb KB936650

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