Microsoft KB Archive/309221

= XCCC: Outlook Web Access Contact Shows Empty Display Name and E-mail Address Fields =

Article ID: 309221

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q309221



SYMPTOMS
In Microsoft Outlook Web Access (OWA), every other time that you use the Save and Close command for a contact and then reopen the contact, the Display Name and E-mail Address fields within the contact window may be empty.

This behavior limits the effectiveness of searching because the Search feature depends on the Display Name field. A search for the contact that you saved and closed may not succeed.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

Keywords: kbbug kbpending kbui KB309221

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