Microsoft KB Archive/894317

= Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: February 22, 2005 =

Article ID: 894317

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SUMMARY
''Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package.
 * Prerequisites for installing the hotfix package.
 * Information about whether you must restart your computer after you install the hotfix package.
 * Information about whether the hotfix package is replaced by any other hotfix package.
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package.
 * Files that the hotfix package contains.



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated February 22, 2005.

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Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
 * You cannot display an e-mail message form when the forms cache file (Frmcache.dat) is missing.

Consider the following scenario:
 * You log on to a computer by using a roaming profile that is not cached.
 * You use either of the following to send an e-mail message:
 * A custom program that uses Collaboration Data Objects (CDO) version 1.21
 * A third-party program that uses CDO version 1.21

When both of the previous conditions are true, you may receive the following error message when you try to use the custom program or the third-party program to display the e-mail message form:

Object Not Found

This problem occurs when the Frmcache.dat file is missing from the \Documents and Settings\ \Local Settings\Application Data\Microsoft\FORMS folder.

Note In this path,  is the name of the user.

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Service pack information
This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For additional information about Office 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

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Restart information
You do not have to restart your computer after you install this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or to modify any registry keys to enable any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information
  Date         Time   Version            Size    File name --  22-Feb-2005  19:00  5.0.2919.6304   4,241,440  Office2003-kb894317-enu.exe

Microsoft Windows Installer .msp file information
  Date         Time   Version            Size    File name 22-Feb-2005 17:13                  3,924,992  Olkintlff.msp 22-Feb-2005 17:04                    495,616  Olkintlop.msp

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.   Date         Time   Version            Size    File name ---  22-Apr-2004  18:29  6.5.6980.84       733,888  Cdo.dll_0004 24-Jun-2004 05:08  11.0.6361.0       116,424  Contab32.dll 27-Aug-2004 00:47  11.0.6402.0        31,944  Dumpster.dll 27-Aug-2004 00:48  11.0.6402.0       106,696  Emablt32.dll 22-Jan-2005 03:04  11.0.6419.0       215,240  Emsabp32.dll 12-Feb-2005 09:41  11.0.6422.0       703,688  Emsmdb32.dll 12-Feb-2005 09:41  11.0.6422.0       131,784  Emsui32.dll 19-May-2004 00:54  11.0.6355.0       778,944  Mapir.dll 19-May-2004 00:53  11.0.6355.0        30,408  Mlshext.dll 12-Feb-2005 09:38  11.0.6422.0     1,358,024  Msmapi32.dll 12-Feb-2005 09:41  11.0.6422.0       717,000  Mspst32.dll 18-Feb-2005 00:59  11.0.6423.0       653,504  Outex.dll 11-Nov-2004 04:35  11.0.6411.0     3,057,864  Outllibr.dll 11-Mar-2004 22:02  11.0.6254.0       279,240  Pstprx32.dll 17-Dec-2004 03:27  11.0.6416.0       232,648  Scnpst32.dll 17-Dec-2004 03:27  11.0.6416.0       241,352  Scnpst64.dll

Additional notes:  For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For additional information about the differences between the two .msp files, see the &quot;Strategies for updating Office 2003 installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

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