Microsoft KB Archive/84425

{|
 * width="100%"|

Qume Printers Not Printing Documents from Windows

 * }

Q84425

-

The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11

-

SYMPTOMS
You have a Qume CrystalPrint Publisher II printer, and when you try to print from Microsoft Windows, the processing light comes on, and then switches back off.

These printers emulate an Apple LaserWriter IINT.

CAUSE
According to Qume Technical Support, the Qume CrystalPrint Publisher II printer requires ROM version 1.17 in order to print documents from Microsoft Windows. The Qume CrystalPrint Express printer requires ROM version 1.07.

WORKAROUND
Print to a file and then copy the file to the port:

 Run Control Panel and choose the Printers icon. Choose the Connect button, then select the port called FILE:. Choose the OK button, then choose the Close button. Run Write and type several lines of text. From the File menu, choose Print.  Type the following and press ENTER: "c:\output.prn"  Switch to Program Manager, choose the MS-DOS Prompt icon, and type the following at the MS-DOS command prompt "copy c:\output.prn lptX" where &quot;x&quot; is the port number. If you are using a COM port, replace LPTx with COMx. 

Windows 3.0 and Qume Printers
Qume has written drivers for using the CrystalPrint Express and Publisher II printers with Windows 3.0. To order these drivers, call Qume.

The CrystalPrint printers included here are manufactured by Qume, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 crystal print 3.00 3.00a 3.11

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a kbWin310 kbWin311