Microsoft KB Archive/312494

= HWINFO Causes Invalid Page Fault in Module Hwinfo.exe When You Run Setup or Use Hardware Diagnostic Tool =

Article ID: 312494

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q312494



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you run Windows Setup or start the Microsoft Hardware Diagnostic tool (Hwinfo.exe), you may receive an error message similar to the following:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following information is displayed

HWINFO caused an Invalid Page Fault in module HWINFO.EXE at :

where :  is a string of alphanumeric characters.



CAUSE
This behavior can occur if your computer's date is incorrectly set to a date that is well in advance of the current date. For example, the current date is December 1, 2001, and your computer's date is set to December 1, 2058.



RESOLUTION
To resolve this issue, set the correct date and time on your computer. To do this, use one of the following methods.

Method 1

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Date/Time.
 * 3) Click the Date & Time tab, set the correct date, and then click OK.

Method 2
You can also use the Date command to view and set your computer's date. To do this, follow this steps:
 * 1) Type date at the command prompt.

Your computer's current date is displayed.
 * 1) Type , and then press ENTER, where   is the month,   is the day, and   is the year. For example, if you want to change the date to December 1, 2001, type 12-01-2001.



MORE INFORMATION
To start the Hardware Diagnostic tool, click Start, click Run, type hwinfo /ui, and then click OK.

For additional information about the Hardware Diagnostic Tool, click the article number below to view the article in the Microsoft Knowledge Base:

185956 Description of the Microsoft Hardware Diagnostic Tool

Keywords: kberrmsg kbinvalidpagefault kbprb ocsso KB312494

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