Microsoft KB Archive/200449

= XFOR: LME: Error Occurred When Opening the SNA Base Parameters Key =

Article ID: 200449

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * LinkAge Message Exchange 3.2

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This article was previously published under Q200449



SYMPTOMS
When you start the Exchange SNADS Connector service, the following errors may be logged:

22993:Error occurred when opening the SNA base parameters key SYSTEM\CurrentControlSet\Services\SnaBase\Parameters

22992:Error {UNKNOWN GRC CODE} when creating registry tree SYSTEM\CurrentControlSet\Services\SnaBase\Parameters\TPs\SNAD002\Parameters



CAUSE
The service account used by the connector cannot open the registry to read the following registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\Parameters



WORKAROUND
Grant the service account used by the connector full access to the registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\Parameters

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Add the service account used by the connector to the local Administrators group for the server containing the Exchange SNADS Connector.



MORE INFORMATION
When the Exchange SNADS Connector service starts, it will open the SnaBase registry parameters, and add information for the connector if not found. The connector's settings are created in the registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnaBase\Parameters\TPs\SNAD002\Parameters

The values added include:
 * AlreadyVerified set to No
 * ConversationSecurity set to No
 * SNAServiceType set to 0x1a
 * LocalLU set to the Local LU configured on the connector
 * Timeout set to the polling interval multiplied by 1000

Keywords: kbprb KB200449

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