Microsoft KB Archive/232629

= Errors Occur When the MTS Identity Is Not Set to the Default User =

Article ID: 232629

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q232629



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When you attempt to open an ASP application in the Web browser, the following error message occurs:

Server Application Error An error occurred reading or setting a configuration parameter. (0x80080005)

After you receive this error message, the Event Viewer will contain the following system event:

DCOM got error "Logon failure: unknown user name or bad password. " and was unable to logon DOMAINX\Administrator in order to run the server: {182C40F0-32E4-11D0-818B-00A0C9231C29}

If you start the Microsoft Transaction Server (MTS) Explorer, which loads the MTS snap-in for the Microsoft Management Console (MMC), and attempt to open a System package, the following error message occurs:

An error occurred accessing components in the system package on this computer. Error code was 8080005. Make sure that:

Microsoft Transaction server is installed correctly.

If you have set a specific identity for the system package, check that the user account and password are correct and user is a member of the local Windows NT Administrators group.



CAUSE
These errors occur because the MTS identity is not set to the default user.



RESOLUTION
To resolve this issue, change the identity back to the default user. To do this, perform the following steps:  Open the MMC, and open the system package that causes the error described in the "Symptoms" section. Clear the error message. Click Yes when prompted by the following message:

The previous error could have been caused because the system package identity is configured with an invalid user account or password. Do you want to try resetting this identity to the default.

 After you click Yes, you may receive the following error message:

Error occurred accessing components in the system package on this computer. Make sure that Microsoft Transaction Server is installed correctly. If you have set a specific identity for the system package, check that the user account and password are correct, and user is a member of the local NT administrators group.

If you receive this error message, unregister and then reregister the following dynamic-link library (DLL) files (located in the Winnt\System32\MTS folder). To do this, click Start, click Run, and then enter the following commands:

regsvr32 /u mtxclex.dll

regsvr32 /u mtxcatex.dll

regsvr32 /u mtxextrk.dll

regsvr32 mtxclex.dll

regsvr32 mtxcatex.dll

regsvr32 mtxextrk.dll





MORE INFORMATION
For more information about the MTS identity, see the Identity Tab (Package) topic in the MTS Help.

Keywords: kbprb kbpending KB232629

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