Microsoft KB Archive/172826

PRB: When Executing Soft.exe, Dr. Watson Error Occurs

PSS ID Number: Q172826 Article last modified on 11-10-1997

WINDOWS:3.7

NT WINDOWS

================================================================ ==

The information in this article applies to:

 == Softimage 3D for Windows NT, version 3.7 == 

= SYMPTOMS =

When executing Soft.exe, a Dr. Watson Error error message appears.

= CAUSE =

You are running SOFTIMAGE 3D v3.7SP1 on a machine running Digital’s Alpha FX!32 Emulator. Softimage does not support this configuration.

= RESOLUTION =

You have two options: Uninstall FX!32 or disable the emulation mode for SI3D. If you chose to uninstall, you must delete all files. Note that disabling FX!32 is not good enough.

You must disable the emulation mode for SI3D. To do this, complete the following steps:


 * 1) Log in as Administrator.
 * 2) Choose Start>Programs>FX!32>FX!32 Manager.
 * 3) Choose Options>Preferences>Advanced.
 * 4) In the ‘RunTime Option’ section of the dialog box, type soft.exe.

You have now added Soft.exe to the list of disabled applications. You must do the same for particle.exe, ray.exe and install.bat. For more information on disabling applications, consult the FX README file.

= REFERENCES =

If you have any questions concerning the information contained in this article, contact support@softimage.com by e-mail.

= Additional query words: si si3d si3dhard =

Keywords : si si3d si3dhard Version : WINDOWS:3.7 Platform : NT WINDOWS Hardware : ALPHA Issue type : kbprb kbtshoot kbinfo ============================================================================= Copyright Microsoft Corporation 1997.