Microsoft KB Archive/193692

= Exchange Server Eval Copy Will Not Send Mail =

Article ID: 193692

Article Last Modified on 12/13/1999

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APPLIES TO


 * Microsoft Exchange Server Training

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This article was previously published under Q193692



SYMPTOMS
The 120-day evaluation copy of Microsoft Exchange Server 5.5 will appear to install successfully. However, no messages will be sent or received; sent messages will remain in the user's Outbox.

The following event ID 1182 is logged in the application event log:

Stop Error in Event App Log, Event ID 1182

Thank you for your participation in the Microsoft Exchange Server beta program.

Your license to use this beta version of the Microsoft Exchange Server software has expired. Contact Microsoft Corporation.



CAUSE
The evaluation software expired on September 1, 1998. If your computer is set to a date after September 1, 1998, the evaluation software will not allow messages to be sent.



RESOLUTION
To resolve this problem, a supported fix that corrects this problem is now available from Microsoft. This fix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/Eval-Fix/

NOTE: This address should appear on one line.

To install this fix, follow these steps:


 * 1) Download Evalstri.exe to a temporary location on your hard drive.
 * 2) Unzip the file by typing Evalstri.exe at the command prompt.
 * 3) Stop the Microsoft Exchange Information Store Service.
 * 4) Go to the Microsoft Exchange Server bin folder. By default, this folder is C:\exchsrvr\Bin.
 * 5) Rename the file, Store.exe to Store.bak.
 * 6) Copy the new Store.exe into the Microsoft Exchange Server bin folder.
 * 7) Restart the Microsoft Exchange Information Store Service.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange Server Training kit.



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

193485 XADM: Exchange Server 5.5 120-Day Evaluation Copy Expiring

Additional query words: 1-57231-709-4

Keywords: kbbug kbfix KB193692

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