Microsoft KB Archive/151902

= XCLN: Err Msg: The Attachment Could Not Be Saved =

Article ID: 151902

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.5

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This article was previously published under Q151902



SYMPTOMS
The Microsoft Exchange client for Windows generates the following error when you try to save an attachment:

The attachment(s) could not be saved. An error occurred while the file was being saved or transferred.



CAUSE
This will happen when the first 256 bytes of the attachment are zeros (x00).



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Server U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbusage KB151902

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