Microsoft KB Archive/275698

= Reprompted for PIN Accessing Web Folders with Smart Card =

Article ID: 275698

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q275698



SYMPTOMS
When you access a Web folder that requires a security certificate, you are prompted to select a certificate and supply a PIN (if you are using a smart card) for each program that attempts to access the Web share.



CAUSE
Certificates are not globally cached on the workstation. Each process must query for the smart card PIN when the process first uses a certificate that is stored in the smart card.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

Keywords: kbbug kbenv kbfix kbwin2000presp2fix KB275698

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