Microsoft KB Archive/136318

= Works 95: Works Hangs Saving WinWord 2.0 Document with Envelope =

Article ID: 136318

Article Last Modified on 11/15/2004

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APPLIES TO


 * Microsoft Works 4.5 Standard Edition
 * Microsoft Works 4.0 Standard Edition
 * Microsoft Works 4.0a

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This article was previously published under Q136318



SYMPTOMS
If you open a Word for Windows 2.0 document that contains an envelope, and then save that file in any format other than text or a Microsoft Works format (including all MS-DOS, Windows, and Mac versions), Works stops responding (hangs).



RESOLUTION
To save the Word 2.0 file in a different format, you must first save it in a Microsoft Works format. Then, you can convert the newly saved file to any other format Works supports.



MORE INFORMATION
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 4.00 4.00a 4.50 95works works95 w_works lock up stop responding freezehangs hanging hanged crashed crash crashes freeze frozen locked locked-up hang bombed bomb down

Keywords: kbprb kb3rdparty KB136318

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