Microsoft KB Archive/302944

= XCCC: Error Message: The Local Video Operation Failed =

Article ID: 302944

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server

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This article was previously published under Q302944



SYMPTOMS
When you use Microsoft Exchange 2000 Conferencing Server to join an online meeting, you may receive the following error message:

&quot;The local video operation failed. Check your camera. Close all other video capturing software and verify it is not running in background.&quot;



CAUSE
This behavior can occur when you use the International Business Machines (IBM) Multiport Camera.



RESOLUTION
To resolve this behavior, download and install the latest driver, which is located at the IBM Web site, for your Multiport Camera. For information about how to contact IBM, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
Customers also report that this behavior can occur when you use ATI video drivers. ATI Technologies Inc. is aware of this behavior and is developing a resolution.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: ibm driver camera conferencing server

Keywords: kbprb KB302944

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