Microsoft KB Archive/85452

= Windows Err Msg: Error Loading SYSTEM.DRV =

Article ID: 85452

Article Last Modified on 12/16/2000

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11
 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Windows 3.11 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q85452



SYMPTOMS
When you start Microsoft Windows, the following error message may be displayed:

Error Loading SYSTEM.DRV

you are then returned to the MS-DOS command prompt.

When you try to start Control Panel, the following error message is displayed:

Cannot find the Control Panel Components (files with .CPL extension). Verify that they are installed in your Windows SYSTEM directory.



CAUSE
The KRNL386.EXE and/or KRNL286.EXE files are located in the wrong directory. The first message appears if KRNL386.EXE and KRNL286.EXE files are located in the Windows directory. The second message appears if the Windows SYSTEM subdirectory is in your path and the KRNL386.EXE file is in the Windows directory.



RESOLUTION
KRNL386.EXE and KRNL286.EXE should be located in the Windows SYSTEM subdirectory. To successfully load Windows, move these files from the Windows directory to the Windows SYSTEM subdirectory.

In Windows 95, the error can also occur if the KRNL386.EXE file is in the Windows\Command subdirectory or in the root directory. This file should be in the Windows\System subdirectory. Note that there is no KRNL286.EXE file in Windows 95.

If you still receive the error message after moving the file(s) to the correct location, see the following article in the Microsoft Knowledge Base:

70467 Windows Err Msg: Cannot Find KRNLxxx.EXE

Additional query words: 3.10 3.1 3.11

Keywords: KB85452

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