Microsoft KB Archive/924146

= The installation fails and you receive error events in the Application log when you try to install ISA Server 2004 Service Pack 2 =

Article ID: 924146

Article Last Modified on 2/8/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server Enterprise Edition Service Pack 2

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SYMPTOMS
When you try to install Microsoft Internet Security and Acceleration (ISA) Server 2004 Service Pack 2 (SP2), the installation fails. The following error events are logged in the Application log.

Error message 1

Event Type: Error

Event Source: MsiInstaller

Event ID: 1013

Description: Product: Microsoft ISA Server 2004 -- Setup failed while registering ISA Server Filters

Error message 2

Event Type: Error

Event Source: M2icrosoft Firewall

Event ID: 14060

Description: Cannot load an application filter SOCKS V4 Filter ({GUID}). FilterInit failed with code 0x80040154 To attempt to activate this application filter again, stop and restart the Firewall service.

Error message 3

Event Type: Error

Event Source: Microsoft Firewall

Event ID: 14001

Description: Firewall Service failed to initialize. Previous event log entries might help determine the proper action.

Error message 4

Event Type: Error

Event Source: MsiInstaller

Event ID: 1023

Description: Product: Microsoft ISA Server 2004 - Update &quot;Microsoft ISA Server 2004 Service Pack 2&quot; could not be installed. Error code 1603. Additional Information is available in the log file %Path%.



CAUSE
This issue occurs because the filter priority is out of order. For example, a low priority Web filter is listed before a medium priority Web filter.



RESOLUTION
To resolve this issue, run the following script to reset the Web filter priority order.

To run this script, follow these steps.

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.   Copy the following text, and then save it in a .vbs file. 

'

' Copyright (c) Microsoft Corporation. All rights reserved.

' THIS CODE IS MADE AVAILABLE AS IS, WITHOUT WARRANTY OF ANY KIND. THE ENTIRE

' RISK OF THE USE OR THE RESULTS FROM THE USE OF THIS CODE REMAINS WITH THE

' USER. USE AND REDISTRIBUTION OF THIS CODE, WITH OR WITHOUT MODIFICATION, IS

' HEREBY PERMITTED.





' This script sets the order of the Web filters



Sub setOrderWF

' Create the root object. Dim root ' The FPCLib.FPC root object Set root = CreateObject(&quot;FPC.Root&quot;)

'Declare the other objects that are needed. Dim array      ' An FPCArray object Dim Extensions ' An FPCExtensions Dim WebFilters' An FPCWebFilters Dim WebFilter Dim FltrGuid Dim lcount,lIndex On Error Resume Next

' Get references to the array object and the network rules collection. Set array = root.GetContainingArray CheckError Set Extensions = array.Extensions CheckError set WebFilters = Extensions.WebFilters CheckError WScript.Echo &quot;Getting Link Translation filter&quot; set WebFilter = WebFilters.item(&quot;{9DEEF135-75DB-4aab-B2AC-314FBC98EF14}&quot;) CheckError WScript.Echo &quot;Set Link translation filter priority to Low&quot; WebFilter.priority = 0 CheckError WebFilters.Save CheckError WScript.Echo &quot;Moving the cache compression filter to be last&quot; WebFilters.movedown(6) CheckError WebFilters.movedown(7) CheckError WebFilters.Save CheckError WScript.Echo &quot;Set Link translation filter priority back to Medium&quot; set WebFilter = WebFilters.item(&quot;{9DEEF135-75DB-4aab-B2AC-314FBC98EF14}&quot;) WebFilter.priority = 1 CheckError WebFilters.Save

end sub

Sub CheckError If Err.Number <> 0 Then WScript.Echo &quot;An error occurred: 0x&quot; & Hex(Err.Number) & &quot; &quot; & Err.Description Exit sub End If End Sub

'main setOrderWF Note You can use Notepad or any text editor.  At a command prompt, type Cscript .vbs. For example, you may type Cscript SetFiltersOrder.vbs.

Note  is a placeholder for the file that you saved in step 1.

After you run the script and update the ISA Server Microsoft Management Console (MMC) view, the Web filter priority order should resemble the following.

Note You may have to run the scripts multiple times for the Web filter priority order to return to the original settings that are shown in this table.

After the Web filter priority order is restored, you can install ISA Server 2004 SP2.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
If you have installed third-party Web filters, you may receive the following error messages:

Error message 1

An error occurred: 0xC0040301 A Web Filter can be moved only into the positions of filters that have the same priority. The error occurred on object 'ISAPI-Filters' of class 'Web Filters' in the scope of array 'Array_Name'

Error message 2

Set Link Translation filter priory back to medium

To resolve this issue, remove the third-party Web filters, and then run the script again. You can re-install the third-party Web filters after the script has completed and after ISA Server 2004 SP2 is installed.

Additional query words: Filter Order Priority

Keywords: kbtshoot kbbug kbprb KB924146

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