Microsoft KB Archive/234272

= You receive the "Thank you for your interest in Windows Update" error message when you try to connect to the Windows Update Web site =

PSS ID Number: 234272

Article Last Modified on 10/7/2004

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The information in this article applies to:


 * Microsoft Internet Explorer 5.0 for Windows 98
 * the operating system: Microsoft Windows Millennium Edition

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This article was previously published under Q234272



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you attempt to connect to the Microsoft Windows Update Web site, you may receive the following error message:

Thank You for your interest in Windows Update. You have an older version of Internet Explorer 5 and Internet Tools. If you would like to download additional components from the Windows Update catalog, you must first upgrade to the latest version.

NOTE: When installing IE, you may also receive an error message:

Setup has detected a newer version of Internet Explorer already installed on this system. Setup cannot continue.



CAUSE
This behavior can occur if the registry contains incorrectly formatted version information for Internet Explorer 5.0.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to change any periods in the Internet Explorer version number to commas in the value data of the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\ {89820200-ECBD-11cf-8B85-00AA005B4383}\Version\

For example, if the value data of the registry key mentioned above is 5.00.2014.0216, change it to 5,00,2014,0216.



MORE INFORMATION
Keywords: kbenv kberrmsg kbprb KB234272

Technology: kbIE500Search kbIE500Win98 kbIE98Search kbIEsearch kbOSWinME kbOSWinSearch

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