Microsoft KB Archive/821835

= Overview of mobile devices that are supported by Outlook Mobile Access in Exchange Server 2003 =

Article ID: 821835

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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Introduction
This article discusses the mobile devices that are supported by Microsoft Outlook Mobile Access in Microsoft Exchange Server 2003.



MORE INFORMATION
The mobile devices that are supported by Outlook Mobile Access are determined by the Device Update package that is installed on the server that is running Exchange Server 2003. The Device Update package is installed on the server when you run the Exchange 2003 Setup program.

Exchange Server 2003
The Device Update package that was included with the first release of Exchange Server 2003 includes support for the mobile devices that are listed in the following table:

Note The 'i' suffix in the model types indicates support for i-mode. I-mode is NTT DoCoMo's mobile Internet access system. I-mode is typically used by many users in Japan.

Microsoft Exchange Server 2003 Service Pack 1 (SP1)
When Exchange 2003 Service Pack 1 (SP1) was released, a new Device Update package was included. The Device Update package that is included with Exchange 2003 SP1 includes support for additional mobile devices that are listed in the following table.

How to let users use unsupported mobile devices
To let users use those mobile devices that are not included in the Device Update package, follow these steps:
 * 1) Start Exchange System Manager.
 * 2) Expand Global Settings, right-click Mobile Services, and then click Properties.
 * 3) Click the General tab.
 * 4) Under Outlook Mobile Access, click to select the Enable unsupported devices check box, and then click OK.

Note This global setting applies to all users. You cannot enable this setting for individual users.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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