Microsoft KB Archive/834708

= FIX: You cannot rename or copy a file in a Web folder in SharePoint Portal Server 2003 =

Article ID: 834708

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
After you install the client components for Microsoft Office SharePoint Portal Server 2003 on your computer, you may find that you cannot copy or rename a file in a document library in Microsoft Office SharePoint Portal Server 2003. This problem occurs when you connect to the portal site by using a network place shortcut that you created by using Web Distributed Authoring and Versioning (WebDAV). When you rename a file in a Web folder, you receive an error message that is similar to the following:

Unable to rename



CAUSE
This problem may occur if both of the following conditions are true:
 * The name of the file that you want to rename or to copy is different from the value of the DAV:displayname property of the file.
 * You are using an Apache Web server.

In this situation, an incorrect URL is sent to the server when you rename or copy the file by using Web folders.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version          Size    File name - 30-Jan-2004 07:38  11.0.5716.1   1,293,008  Msonsext.dll

Note You may have to restart your computer after you apply this hotfix.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Additional query words: sps

Keywords: kbbug kbfix kbqfe kbsetup kbshareptportalsvr2003presp1fix kbhotfixserver KB834708

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