Microsoft KB Archive/235642

= Links Extreme: Cannot Add Player Animations =

Article ID: 235642

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Links Extreme 1.0

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This article was previously published under Q235642



SYMPTOMS
When you attempt to add player animations in Links Extreme, no animations may be listed in the Add/Modify Golfer Animations box.



CAUSE
This behavior can occur if any of the following conditions are true:


 * A Toshiba SD-M1202 DVD-ROM drive is installed in your computer.


 * 16-bit (real mode) CD-ROM drivers are installed on your computer.


 * The Links Extreme CD-ROM is damaged or dirty.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

NOTE: If a Toshiba SD-M1202 DVD-ROM drive is not installed in your computer, skip to the "Make Sure You Are Using Protected Mode CD-ROM Drivers" method.

Disable DMA Support for the DVD-ROM Drive
To disable DMA support for the DVD-ROM drive:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Device Manager tab.
 * 4) Click the plus sign (+) next to CDROM to expand the branch.
 * 5) Click the Toshiba SD-M1202 DVD-ROM, and then click Properties.
 * 6) Click the Settings tab, and then click to clear the DMA check box.
 * 7) Click OK, and then click OK or Close.

Reduce CD-ROM Drive Caching
To reduce CD-ROM drive caching:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Performance tab, and then click File System.
 * 4) Click the CD-ROM tab.
 * 5) Move the Supplemental cache size slider all the way to the left (the Small setting).
 * 6) In the Optimize access pattern for box, click No read-ahead.
 * 7) Click OK, and then click Close.
 * 8) When you are prompted to restart the computer, do so.

If the issue continues to occur, optimize CD-ROM drive caching for single-speed CD-ROM drives. To do this, repeat these steps and click Single-speed drives in the Optimize access pattern for box.

If the issue continues to occur, proceed to the next method.

Eject The CD-ROM from the DVD-ROM Drive
To do this:
 * 1) Double-click the My Computer icon on the desktop.
 * 2) Right click the DVD-ROM drive, and then click Eject.
 * 3) Reinsert the Links Extreme CD-ROM into the DVD-ROM drive.

NOTE: You must use the steps listed above. Pressing the eject button on the DVD-ROM drive and then reinserting the CD-ROM does not resolve this issue.

If the issue continues to occur, proceed to the next method.

Make Sure You Are Using Protected Mode CD-ROM Drivers
Make sure you are using protected mode (32-bit) drivers for your CD-ROM drive. To do this:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Performance tab, and then confirm that the File System entry is 32-bit. If the File System entry is "Some drives are using MS-DOS compatibility," you may be using real mode (16-bit) CD-ROM drivers. If this is the case, you may be unable to read certain files on the compact disc.

Contact the manufacturer of your CD-ROM drive to obtain an updated, protected mode driver for your CD-ROM drive.
 * 1) Click OK, and then close Control Panel.

For additional information about how to troubleshoot CD-ROM read errors, please see the following article in the Microsoft Knowledge Base:

218617 How to Troubleshoot CD-ROM Read Issues

Inspect and Clean the Links Extreme CD-ROM
Inspect the CD-ROM for visible deformation or scratches. If the disc is damaged, contact Microsoft Sales at 800-360-7561 to obtain a replacement CD-ROM. You can also order it online at:

http://parts.microsoft.com

If the disc does not appear to be damaged, clean the CD-ROM.

To clean the CD-ROM, use a CD-ROM cleaning kit, or gently wipe the shiny side of the CD-ROM with a soft, lint-free cotton cloth. Do not use paper cloth which can scratch the plastic and leave streaks. When you clean the CD-ROM, wipe from the center of the disc outward; do not use a circular motion.

If the CD-ROM still does not perform properly, clean the disc with a damp cloth using water or a commercial compact disc cleaning solution. Dry the disc thoroughly and then test the disc again.

If the issue continues to occur, proceed to the next method.

Manually Install the Animations
To manually install the animations:  Click Start, point to Find, and then click Files or Folders. In the Named box, type *.pin . In the Look in box, type the following line, and then click Find Now

 :\Golfers\Large

where is the drive letter of the CD-ROM or DVD-ROM drive that contains the Links Extreme CD-ROM. On the Edit menu, click Select All. On the Edit menu, click Copy. Click Start, and then click Run.</li> In the Open box, type the following line (including the quotation marks), and then click OK

" :\Program Files\Links Extreme"

where is the drive letter of the hard disk on which Links Extreme is installed.</li> On the Edit menu, click Paste.</li> In the Find: Files Named *.pin window, type *.ani *.rct in the Named box, and then click Find Now.

NOTE: To install smaller animations, type the following line in the Look in box, and then repeat this step

 :\Golfers\Small

where is the drive letter of the CD-ROM or DVD-ROM drive that contains the Links Extreme CD-ROM.</li> On the Edit menu, click Select All.</li> On the Edit menu, click Copy.</li> In the Links Extreme folder, double-click the Ani folder. If the folder does not exist, create it.</li> On the Edit menu, click Paste. If you are prompted to replace existing files, click Yes or Yes to All.</li></ol>

Additional query words: access linksx animate missing

Keywords: kbhardware kbenv kbprb KB235642

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