Microsoft KB Archive/286261

= Duplicate Messages Received by a Public Folder When Set as an Alternate Recipient to a Mailbox =

Article ID: 286261

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q286261





SYMPTOMS
If mail is sent to a distribution list, and some of the members of that distribution list have a public folder as an alternate recipient, the public folder receives duplicate mails for each member of the distribution list who has a public folder as an alternate recipient, instead of receiving only one mail.



CAUSE
This problem can occur if the information store incorrectly allocates a new Internet message ID for messages that are sent to public folders. In the scenario in the &quot;Symptoms&quot; section of this article, the information store treats the messages that are sent to the distribution list and the public folder as separate; therefore, multiple messages are seen in the public folders, instead of one.



RESOLUTION
This hotfix has been replaced by the hotfix referenced in article 282533. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

282533 Exchange Server 5.5 post-Service Pack 4 information store fixes available

The English version of this fix should have the following file attributes or later:

Component: Information store

NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp5fix kbfix kbqfe KB286261

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