Microsoft KB Archive/319767

= OL2000: Outlook Displays a New Contact Name Incorrectly =

Article ID: 319767

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Outlook 2000 Service Pack 1

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This article was previously published under Q319767



SYMPTOMS
If you click the Address Book button, right-click a name, and then click Add to Personal Address Book in a new contact, the contact's name appears as &quot;Last, Last&quot; (without quotation marks) instead of &quot;Last, First&quot; (without quotation marks) in the Full Name box. But, if you click Save and Close, the contact's name appears correctly as &quot;Last, First&quot; in your Contact folder.

If you try to add a new contact with the same last name as a contact that you already have, you receive a prompt that gives you the Add anyway option and the Update with the new information option. If you click Add anyway, Microsoft Outlook creates two entries with the correct contact information. If you click Update, the contact information from both contacts are merged into one contact.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:     Date         Time              Size   File name ---  03-Apr-2002  19:18               1,804  Hotfix.txt 03-Apr-2002 14:32           2,649,088  Outlook.msp 03-Apr-2002 14:39           7,719,936  Outlook_admin.msp 06-Jul-2001 08:11               2,882  Readme.txt

The German-language version of this fix should have the following file attributes or later:  Date        Time                Size   File name ---  03-Apr-2002  19:24               1,804  Hotfix.txt 03-Apr-2002 14:54           2,966,528  Outlook.msp 03-Apr-2002 15:01           8,134,656  Outlook_admin.msp 06-Jul-2001 08:11               2,882  Readme.txt After the hotfix is installed, the following files will have the listed attributes or later.

For the English-language version of this fix:   Date         Time   Version             Size   File name --  14-Jun-2000  20:11  1.0.3.27           41,472  Bjablr32.dll 14-Jun-2000 20:12  3.2.0.27           61,952  Bjlog32.dll 09-Jan-2001 00:37  1.0.3.28           98,304  Bjsrch32.dll 19-Jun-2000 21:49  5.5.2652.65       716,560  Cdo.dll 19-Jun-2000 21:12  5.5.2652.65       808,720  Cdo.dll_0004 02-Dec-2001 05:00  9.0.0.5930        127,027  Contab32.dll_0002 14-Jun-2000 20:14  1.0.3.27          183,808  Emablt32.dll 31-Aug-2000 22:43  5.5.3142.0        154,112  Emsabp32.dll_0005 05-Oct-2001 13:33  5.5.3165.0        594,192  Emsmdb32.dll_0005 02-Jun-2001 04:15  5.5.3159.0        131,344  Emsui32.dll_0005 02-Jun-2000 13:45  9.0.0.4201         86,067  Envelope.dll 19-Dec-2001 02:19  5.5.3167.0        540,944  Exsec32.dll_0005 05-Apr-2000 22:02  9.0.0.4005        192,561  Mimedir.dll 03-Apr-2002 03:04  5.5.3169.0        792,576  Msmapi32.dll_0001 03-Apr-2002 03:01  5.5.3169.0        623,104  Msmapi32.dll_0002 08-Jul-2000 06:07  5.5.3138.0        602,384  Mspst32.dll_0004 08-Jul-2000 06:03  5.5.3138.0        528,656  Mspst32.dll_0005 01-Feb-2000 04:26  9.0.0.3731        196,661  Oladd.fae 23-May-2000 18:20                    150,690  Olexchng.aw   30-May-2000  21:53                     26,643  Olsec9.chm 23-May-2000 02:35                    170,617  Olxchng9.chm 08-Feb-2001 20:17  5.5.3153.0        454,144  Omi9.dll_0001 08-Feb-2001 20:21  5.5.3153.0        548,352  Omint.dll_0001 06-Jun-2001 20:05                    129,024  Out2ksec.mst 13-Nov-2001 14:45  8.30.3165.0       782,608  Outex.dll 24-May-2000 02:19                    554,068  Outlhlp.aw_0001 03-Apr-2002 02:45  9.0.0.6328      5,337,138  Outllib.dll 01-Sep-2001 03:02  9.0.0.5630      1,675,315  Outllibr.dll 26-Mar-2002 08:08  9.0.6321.0        368,691  Pstprx32.dll_0002 22-Jun-2001 01:01  9.0.0.5421         73,772  Rm.dll 02-Jun-2000 14:30  9.0.0.4201         65,586  Sendto9.dll For the German-language version of this fix:

  Date         Time   Version             Size   File name --  06-Oct-2000  02:06  1.0.3.27           43,520  Bjablr32.dll 14-Jun-2000 20:12  3.2.0.27           61,952  Bjlog32.dll 26-Jun-2001 02:51  1.0.3.28          102,400  Bjsrch32.dll 19-Jun-2000 22:02  5.5.2652.65       722,704  Cdo.dll 19-Jun-2000 21:18  5.5.2652.65       814,864  Cdo.dll_0004 16-Nov-2000 05:22  9.0.0.4715        135,218  Contab32.dll_0002 14-Jun-2000 20:14  1.0.3.27          183,808  Emablt32.dll 24-Oct-2000 17:51  5.5.3142.0        154,112  Emsabp32.dll_0005 19-Nov-2001 19:54  5.5.3165.0        602,384  Emsmdb32.dll_0005 26-Jun-2001 02:58  5.5.3159.0        135,440  Emsui32.dll_0005 02-Jun-2000 13:45  9.0.0.4201         86,067  Envelope.dll 26-Jun-2001 02:59  5.5.3156.0        553,232  Exsec32.dll_0005 05-Apr-2000 22:02  9.0.0.4005        192,561  Mimedir.dll 26-Jun-2001 02:33  5.5.3157.0        800,768  Msmapi32.dll_0001 26-Jun-2001 03:00  5.5.3157.0        631,296  Msmapi32.dll_0002 03-Aug-2000 23:09  5.5.3138.0        602,384  Mspst32.dll_0004 03-Aug-2000 23:15  5.5.3138.0        528,656  Mspst32.dll_0005 01-Feb-2000 04:26  9.0.0.3731        196,661  Oladd.fae 02-Jun-2000 00:34                    767,540  Olexchng.aw   06-Jun-2000  04:06                     32,272  Olsec9.chm 06-Jun-2000 01:42                    191,723  Olxchng9.chm 26-Jun-2001 03:02  5.5.3153.0        462,336  Omi9.dll_0001 26-Jun-2001 03:02  5.5.3153.0        552,448  Omint.dll_0001 06-Jun-2001 20:05                    129,024  Out2ksec.mst 26-Jun-2001 03:06  8.30.3157.0       798,992  Outex.dll 06-Jun-2000 22:41                  1,826,670  Outlhlp.aw_0001 03-Apr-2002 02:45  9.0.0.6328      5,337,138  Outllib.dll 15-Jun-2001 04:47  9.0.0.5414      1,761,330  Outllibr.dll 25-May-2001 00:58  9.0.5324.0        368,690  Pstprx32.dll_0002 07-Jul-2000 21:41  9.0.0.4307         73,772  Rm.dll 02-Jun-2000 14:30  9.0.0.4201         65,586  Sendto9.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Additional query words: OFF_BUILD_6328

Keywords: kbhotfixserver kbqfe kboffice2000sp3fix kbbug kbfix kboffice2000presp3fix KB319767

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