Microsoft KB Archive/112534

FastTips: PageWizard Design Assistants Questions & Answers

= FastTips: PageWizard Design Assistants Questions & Answers =

Q112534
--- The information in this article applies to:

- Microsoft Publisher version 2.0 ---

SUMMARY

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The following is the complete contents of the FastTips Questions and Answers article titled "Q112534: Page Wizards Questions & Answers." This article is part of the FastTips Questions and Answers section for version 2.0 of Microsoft Publisher.

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========================================================= Microsoft(R) Product Support Services Application Note (Text File) Q112534: Page Wizards Questions & Answers

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=========================================================                                                  Revision Date: 03/94 3 Pages, No Disk

The following information applies to Microsoft Publisher version 2.0.


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1. Q. I am using a PageWizard design assistant and it is asking me for input, but it won't let me type anything. Why?

A. With some video drivers, your PageWizard will be unable to     accept user input. This is a problem with your video driver and not with Publisher. If this problem occurs, try changing your video driver to the VGA driver that ships with Windows. You may also want to contact the manufacturer of your video driver to obtain an updated video driver. To change your video driver to VGA, use the following seven-step procedure:

1. Run Windows Setup.

2. From the Options menu, choose Change System Settings.

3. Select the VGA display driver.

4. If prompted, insert the appropriate Windows disks.

5. If given the option to install a new video driver or to        use the current one, choose Install New.

6. Insert the appropriate disks.

7. Restart Windows.

For more information about installing video drivers, refer to your "Microsoft Windows User's Guide," or contact Microsoft Windows Product Support Services at (425) 637-7098.

2. Q. My PageWizard design assistant is giving me a "Zikes" error. What does this mean?

A. The Zikes error message indicates that there is a problem running the PageWizard. The problem could be related to your video driver, printer driver, or system settings. For more information about configuring your system optimally for running Publisher and for general troubleshooting tips for Publisher, please order article Q112666 from the Microsoft Publisher FastTips Catalog.

3. Q. I am getting the error message that Publisher cannot communicate with WordArt. How do I fix this problem?

A. There are three possible reasons why you might get this error message:

1. You do not have enough RAM in your computer. Publisher has a requirement of 4 megabytes (MB) to operate. Without 4 megabytes (MB) of RAM, Publisher's PageWizard design assistants will be unable to access WordArt.

-or-

2. WordArt is not installed, or has been removed from your system. If this is the case, re-install Publisher. This will correct the problem.

-or-

3. The WordArt information in your OLE Registration Database has become corrupted. If this appears to be the case, contact Microsoft Publisher Product Support Services at (425) 635-7140 for additional assistance.

4. Q. I am getting an error message saying that Publisher is busy doing something else. What is Publisher busy doing?

A. This error message indicates that there is a problem running a PageWizard design assistant. The problem could be related to     your video driver, printer driver, or system settings. For more information about configuring your system optimally for running Publisher and for general troubleshooting tips for Publisher, please order article Q112666 from the Microsoft Publisher FastTips Catalog.

5. Q. When I use my PageWizard design assistant, it says that it is     going to substitute another font or picture. Why is it doing that?

A. If you do not have the font that the PageWizard is     attempting to use, the PageWizard will substitute a different font. PageWizards only use the fonts that are included with Windows and with Publisher. Check your Fonts option in Control Panel to determine if all of your Publisher and Windows fonts are installed. If they are not, reinstall the fonts that are missing.

If you deleted, moved, or did not install your Publisher clip-art images, the PageWizard will substitute a picture for the one it wants to use. To remedy this problem, reinstall the Publisher clip-art images by using the Custom Setup option for Publisher.

6. Q. My PageWizard design assistant stopped working. How can I get it     working again?

A. This problem could be related to your video driver, printer driver, or system settings. For more information about configuring your system optimally for running Publisher and for general troubleshooting tips for Publisher, please order article Q112666 from the Microsoft Publisher FastTips Catalog.

7. Q. When I use a PageWizard design assistant, the display is     corrupted. Why?

A. If the on-screen dialog boxes for your Publisher PageWizard are corrupted, it usually means that your video driver does not support the Windows calls that Publisher is making to the video driver. The video driver is a piece of software that controls what you see on your screen in Windows.

To test this problem, switch to the VGA video driver that ships with Windows, using the following seven-step procedure:

1. Run Windows Setup.

2. From the Options menu, choose Change System Settings.

3. Select the VGA display driver.

4. If prompted, insert the appropriate Windows disks.

5. If given the option to install a new video driver or to        use the current one, choose Install New.

6. Insert the appropriate disks.

7. Restart Windows.

After installing the VGA driver, run Publisher to see if the problem is remedied. If it is, contact the manufacturer of your video driver for an updated version.

8. Q. I selected a different language for my PageWizard design assistant, but it doesn't translate my text into that language. Why?

A. The language section refers to the language the PageWizard questions will be in. It does not refer to the language to which the PageWizard will translate your text. Publisher does not have the ability to     translate your text into another language.

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