Microsoft KB Archive/915636

= Outlook slows down and you receive an error message when you open Groove =

Article ID: 915636

Article Last Modified on 6/7/2006

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APPLIES TO


 * Groove Workspace 2.5 Standard Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Preview Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition

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SYMPTOMS
When you open Groove, you may notice the following symptoms in Microsoft Outlook:
 * Outlook slows down for a minute or less, and then recovers.
 * You receive an error message that states Outlook must be closed and then restarted.



CAUSE
This issue is caused by a problem in the Outlook installation, if your available resources are otherwise sufficient.



RESOLUTION
To resolve this issue, repair Outlook. To do this, open Outlook, and then click Detect and Repair on the Help menu.

Additional query words: TCN-01251

Keywords: kbexpertiseinter kbtshoot KB915636

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