Microsoft KB Archive/186272

= ErrMsg: Your POP3 Server Has Not Responded or TCP/IP Error =

Article ID: 186272

Article Last Modified on 10/2/2002

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APPLIES TO


 * Microsoft Outlook Express 4.01

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This article was previously published under Q186272



SYMPTOMS
When you attempt to connect to a Post Office Protocol (POP3), Simple Mail Transport Protocol (SMTP), or Network News Transfer Protocol (NNTP) server, you may receive one or more of the following error messages:

Your POP3 server has not responded in 60 seconds. Would you like to wait another 60 seconds for the server to respond?

-or-

A TCP/IP error occurred while trying to connect to server... Protocol:

POP3, Port: 110, Secure(SSL): No, Error Number: 0x800CCC15



CAUSE
This behavior occurs when you connect to your Internet mail server using a SOCKS proxy server, even though you can successfully connect to the Internet using a SOCKS proxy server. Outlook Express for Sun Solaris is unable to use a SOCKS proxy server.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook Express for Sun Solaris.



MORE INFORMATION
If you monitor the SOCKS proxy server, the tool that you use to monitor the SOCKS proxy server may not report any requests by Outlook Express.

Additional query words: msieunix msoeunix unix

Keywords: kberrmsg kbbug kbenv kbpending KB186272

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