Microsoft KB Archive/279536

= MSN Companion Compaq IA-2 err msg &quot;no boot device present, system halting&quot; =

PSS ID Number: 279536

Article Last Modified on 11/3/2003

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The information in this article applies to:


 * MSN Companion 1.0
 * MSN Companion 2.0

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This article was previously published under Q279536



SYMPTOMS
Compaq IA-2 devices only.

 When the system is booted on the &quot;COMPAQ&quot; logo comes up and remains there. In the upper left hand corner it reads

no boot device present, system halting

 This is happens every time.



CAUSE
There is a problem with the hardware.



RESOLUTION
If you receive support requests from customers who wish to return MSN Companion Internet devices, direct them to contact Compaq. Do not refer these customers back to Radio Shack.

