Microsoft KB Archive/812215

= XADM: Error 500 When You Try to Use Folders on an Exchange 2000 Server-Based Computer =

PSS ID Number: 812215

Article Last Modified on 6/13/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SYMPTOMS
In an organization that includes one or more Exchange 5.5 Server and Exchange 2000 Server sites, Exchange 5.5 Server users may receive the following error message when they try to use a folder on an Exchange 2000 Server-based computer:

Error 500 internal server error



CAUSE
This issue may occur if your Exchange organization has not been correctly configured. This may occur if the msExchangeUserAccountControl attribute has not been created.



RESOLUTION
To resolve this issue, run DomainPrep, and then create a Recipient Update service (RUS) for each Exchange 5.5 Server site. For additional information about how to run DomainPrep, click the following article number to view the article in the Microsoft Knowledge Base:

312407 HOW TO: Prepare the Domain by Using DomainPrep in Exchange 2000 Server



MORE INFORMATION
For additional information about DomainPrep, visit the following Microsoft Web site:

http://www.microsoft.com/Exchange/techinfo/deployment/2000/PrepUtility.asp

For additional information about how to work with the Recipient Update service, click the following article number to view the article in the Microsoft Knowledge Base:

319065 HOW TO: Work with the Recipient Update Service in Exchange 2000

Keywords: kberrmsg kbprb KB812215

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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