Microsoft KB Archive/932904

= FIX: The parent category collection may not be updated when you save a Category object that has the catalog cache enabled in Commerce Server 2007 =

Article ID: 932904

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2007 Developer Edition
 * Microsoft Commerce Server 2007 Enterprise Edition
 * Microsoft Commerce Server 2007 Standard Edition

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SYMPTOMS
When you save a Category object that has the catalog cache enabled in Microsoft Commerce Server 2007, the parent category collection may not be updated until the cache is refreshed. For example, this problem may occur when you save a category by using code that resembles the following code example. Category x = Microsoft.CommerceServer.Runtime.CommerceContext.Current.CatalogSystem.CatalogContext.GetCategory(&quot;Shoes&quot;, &quot;Aerosoles&quot;); int a = x.ParentCategories.Count; //2 int b = x.ParentCategories.TotalRecords; //2 x.AddParentCategory(&quot;TestCategory1&quot;); int c = x.ParentCategories.Count; //3 int d = x.ParentCategories.TotalRecords; //2 x.Save; int e = x.ParentCategories.Count; //2 int f = x.ParentCategories.TotalRecords; //2



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites to install this hotfix.

Restart requirement
You must restart Microsoft Internet Information Services (IIS) after you apply this software update. To restart IIS, run the following command at a command prompt:

IISRESET /RESTART

Note This command stops and then restarts all running Internet services.

Hotfix replacement information
This hotfix does not replace any other software updates.

Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB932904

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