Microsoft KB Archive/191209

WINUP-Clicking Cancel Does Not Cancel Component Uninstallation

PSS ID Number: Q191209 Article last modified on 06-17-1999

WINDOWS:4.0,5

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Windows Update, used with:  == Microsoft Internet Explorer versions 4.0, 5 for Windows 98 ==  

= SYMPTOMS =

After installing one of the components found on the Windows Update Web site, if you attempt to remove it, you may be presented with a dialog box giving you the option to cancel the uninstall. If you click Cancel, Windows Update may still continue to uninstall the component.

= CAUSE =

Windows Update does not recognize your choice to cancel.

= WORKAROUND =

To reinstall the component:


 * 1) Click Start and then click Windows Update.
 * 2) Click Product Updates in the left-hand menu bar.
 * 3) Select the check box next to the component you would like to install.
 * 4) Click Download at the bottom of the page.

= STATUS =

Microsoft has confirmed this to be a problem in Windows Update. This issue will be resolved in a future release of Windows Update.

= MORE INFORMATION =

If you have tried all of the above steps, and are still unable to view or download components, you may submit a question through Web Response by following the steps below:


 * 1) Connect to the Windows Update site at: http://windowsupdate.microsoft.com/
 * 2) Click Support Information
 * 3) Click Submit Windows Update Support Request
 * 4) Follow the instructions provided to submit your question.

Additional query words: winup

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========================================================= Keywords : kbwindowsupdate Version : WINDOWS:4.0,5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.