Microsoft KB Archive/933870

= Advertisements that have a recurring schedule are off by one hour in SMS 2003 when the time changes between British Summer Time (BST) and Coordinated Universal Time =

Article ID: 933870

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003 Service Pack 1
 * Microsoft Systems Management Server 2003 Service Pack 2, when used with:
 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you schedule advertisements in Microsoft Systems Management Server 2003, you experience the following symptoms:
 * Advertisements that have a recurring daily schedule that you create in British Summer Time (BST) run one hour too early after the time changes to Coordinated Universal Time (Greenwich Mean Time).
 * Advertisements that have a recurring daily schedule that you create in Coordinated Universal Time run one hour too late after the time changes to BST.

You experience this problem when you run SMS 2003 together with one of the following service packs:
 * SMS 2003 Service Pack 1 (SP1)
 * SMS 2003 Service Pack 2 (SP2)



CAUSE
This problem occurs if the following conditions are true:
 * The SMS 2003 site server and client computers are in a time zone that uses daylight saving time.
 * You schedule the advertisement before daylight saving time is in effect.
 * A client computer runs the mandatory program after daylight saving time is in effect.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Systems Management Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have SMS 2003 SP2 installed to apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How to obtain the latest Systems Management Server 2003 service pack

Restart requirement
You do not have to restart the computer after you apply this hotfix. However, all the following services are automatically restarted when you apply this hotfix:
 * SMS_EXECUTIVE
 * SMS_SQL_MONITOR
 * SMS_SITE_CONTROL_MONITOR

Hotfix replacement information
This hotfix replaces the fix for the problem that is mentioned in Microsoft Knowledge Base article 886128.

Note No separate hotfix is available in article 886128. Instead, article 886128 instructs you to install SMS 2003 SP2.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

886128 Mandatory advertisements that have a recurrence pattern run one hour late in Systems Management Server 2003

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Hotfix installation information
You must apply this hotfix at the primary site and at secondary sites. Because of the architecture of SMS 2003, you must create a new package together with a new program to advertise this hotfix to the computers that are running the SMS 2003 Advanced Client.

When you apply this hotfix, the Setup program can automatically create the new package and the new program. We recommend that you use this new functionality to create the package and the program for the client computers that are running the SMS 2003 Advanced Client.

To install this hotfix, follow these steps:
 * 1) Obtain the hotfix package, and then run the self-extracting executable file to create the SMS2003-SP2-KB933870-X86-ENU.exe file.
 * 2) Copy the SMS2003-SP2-KB933870-X86-ENU.exe file to a folder on the SMS primary site server or on the secondary site server.
 * 3) Run the SMS2003-SP2-KB933870-X86-ENU.exe file on the SMS 2003 site server.
 * 4) After the files are copied to the computer, click Yes, I want to create a package and program now, and then click Next.
 * 5) Click Next to accept the default package name and the default program name. Then, click Next to accept the default package source location.
 * 6) Read and then copy all the instructions that appear on the page in the wizard, and then paste the instructions into a text editor, such as Notepad.
 * 7) Save the instructions by using a file name such as Instructions.txt.
 * 8) Click Next to create the package and the program, and then click Finish.
 * 9) Open the Instructions.txt file, and then follow the steps that appear in the text file to distribute the package that you created in step 8 to the computers that are running the SMS 2003 Advanced Client.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB933870

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