Microsoft KB Archive/309231

= Cannot Open Embedded Message in Outlook Web Access =

Article ID: 309231

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q309231



SYMPTOMS
After you click Open file from the current location while you are trying to open an e-mail (.eml) file attachment in Microsoft Outlook Web Access, you may receive the following error message:

The file ' with uuencoded  .eml' could not be opened because it does not exist, or is being used by another application. (0x800CCF65, 2)



CAUSE
This behavior occurs because of how Exchange 2000 Server processes .eml file attachments.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

Keywords: kberrmsg kbexchange2000sp2fix kbpending kbprb KB309231

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