Microsoft KB Archive/306814

= Bookshelf: You Cannot Connect to a Web Site When You Click Its Web Link in Bookshelf =

Article ID: 306814

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Bookshelf 2000 Standard Edition

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This article was previously published under Q306814



SYMPTOMS
When you click a Web link in Microsoft Bookshelf, your browser is redirected to a Microsoft Encarta Web site that contains links to Encarta.msn.com sites and the following message:

web links

We're sorry! This Internet resource is no longer available.

As a result, you cannot connect to a Web site when you click the Web link for that site in Bookshelf.



CAUSE
This problem occurs because the Bookshelf Web site, http://bookshelf.msn.com, is no longer available. Bookshelf has been replaced by Encarta World English Dictionary and other Encarta reference products and services such as Microsoft Encarta Encyclopedia Standard, Microsoft Encarta Encyclopedia Deluxe, Microsoft Encarta Reference Suite, Microsoft Encarta Online, and Microsoft Encarta Online Deluxe.



WORKAROUND
To work around this behavior, copy the Web address of the link from the Bookshelf web links page to the Address bar of your browser, and then use your browser to connect to the Web site. To do this, follow these steps:
 * 1) On the web links page in Microsoft Bookshelf, select the link of the Web site that you want to visit, right-click your selection, and then click Copy.
 * 2) Start Microsoft Internet Explorer, right-click anywhere in the Address bar, and then click Paste.
 * 3) Press the ENTER key to connect to the Web site.

