Microsoft KB Archive/894553

= In Windows XP Media Center Edition 2005, you receive a &quot;Create Failure&quot; error message when you try to burn a recorded TV broadcast to a video DVD =

Article ID: 894553

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
You receive an error message when you try to burn a recorded TV broadcast to a video DVD. Specifically, the burn process unexpectedly stops between 0% and 5% on the progress indicator, and you receive the following error message:

Create Failure

An error has occurred in creating the CD/DVD.

These symptoms occur if the following conditions are true:
 * A recorded TV broadcast is in the PAL video format.
 * You try to burn a recorded TV broadcast by using Microsoft Windows XP Media Center Edition 2005.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name ---  13-Apr-2005  21:11  5.6.0.2     5,914,112  Authorscript.dll 25-Mar-2005 23:47  0.9.0.1       454,656  Sbeserver.exe 09-Jul-2004 22:33  5.6.1002.0     15,872  Spupdsvc.exe 13-Apr-2005 21:36                    499  Kb894553.cat.cdf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbwinxppresp2fix kbhotfixserver KB894553

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