Microsoft KB Archive/218066

= The Server Status Tool Does Not Work Without an E-mail Client =

Article ID: 218066

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q218066



SYMPTOMS
When the Server Status tool (also called the Value-Added Provider Reporting tool, or Vaprpt.exe), tries to send e-mail notification, it may generate the following error message:

Small Business Server delivers status reports using e-mail. Please configure Outlook or Outlook express to deliver mail.



CAUSE
This issue can occur if you do not have an e-mail client installed on your computer, but you have configured the Server Status tool to send reports by using e-mail.



RESOLUTION
To resolve this issue, install an e-mail client on the Small Business Server-based computer. Note that Microsoft recommends you install Microsoft Exchange Server on the Small Business Server-based computer, but you can use other e-mail clients such as Microsoft Outlook 2000 or Microsoft Outlook Express. Also, if you want to use fax-based notification, Outlook should be installed with the Fax Mail Transport service in the Outlook Profile.

For additional information about the recommended method for installing Outlook 2000 on Small Business Server, click the article number below to view the article in the Microsoft Knowledge Base:

236421 How to Install Microsoft Outlook 2000 on an SBS 4.5 Computer



STATUS
This behavior is by design.



MORE INFORMATION
Microsoft BackOffice Small Business Server (SBS) version 4.5 includes a reporting mechanism called the Server Status tool. The Server Status tool can be configured to send a report, indicating the health of the server, to a technology provider. The technology provider is then able to use this data to assist in proactively diagnosing whether an SBS customer may encounter any future issues or symptoms. This tool sends the information at intervals you specify in Task Scheduler. The report consists of a set of logs that are sent to the technology provider in a raw format for interpretation, and this information can be sent through e-mail or by fax. At scheduled intervals Task Scheduler starts Vaprt.exe, which sends e-mail, sends a fax, or executes a command. Note that any new logs created since the report was last sent are included. For example, if Microsoft Internet Information Server logging is set to log once a week and the Server Status tool is configured to send once a day, the IIS log is only sent once a week. If the administrator enters a phone number in the Send To box, the e-mail message is sent by fax. For the Server Status tool to be able to send by fax, Outlook must have the Fax Mail Transport service in the Outlook profile.

Additional query words: smallbiz

Keywords: kberrmsg kbnofix kbprb KB218066

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