Microsoft KB Archive/315218

= Visio2000: Portions of Drawing Saved as JPEG File Are Missing =

Article ID: 315218

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q315218



SYMPTOMS
When you save a multilayered three-dimensional Microsoft Visio image as a Joint Photographic Experts Group (JPEG) file, the three-dimensional portions of the original Visio image are missing from the JPEG image.



CAUSE
This behavior occurs because the JPEG format cannot handle multilayered images. As a result, only the transparent background images of these shapes are saved.



RESOLUTION
To work around this issue, export the drawing to a program that can handle multilayered images (for example, Microsoft PhotoDraw or Adobe Photoshop). To do this, follow these steps:
 * 1) Start Visio.
 * 2) On the File menu, click Save As.
 * 3) In the Save as type box, select the appropriate file type for your alternate drawing program.
 * 4) Click Save.
 * 5) Open the image file in the alternate drawing program whose file type you selected in step 3.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb

Keywords: kbprb KB315218

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