Microsoft KB Archive/217546

= OFF2000: Internet Explorer Compatibility Mode Not Available in Office Setup =

Article ID: 217546

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q217546



SYMPTOMS
When you install Office, you do not have a choice to install the Compatibility mode of Microsoft Internet Explorer version 5.



WORKAROUND
To install the Compatibility mode, you must uninstall and reinstall Internet Explorer 5.

To Uninstall Internet Explorer 5

 * 1) Click Start, point to Settings, and click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click Microsoft Internet Explorer 5 and Internet Tools, and then click Add/Remove.
 * 4) Click Restore the previous Windows configuration, and then click OK.
 * 5) Click OK in the Internet Explorer 5 and Internet Tools Setup dialog box.
 * 6) Click Yes in the Setup Message dialog box.
 * 7) Click Yes in the Microsoft Internet Explorer 5 dialog box.
 * 8) Click Restart Windows.

To Reinstall Internet Explorer 5

 * 1) Insert your Microsoft Office 2000 CD into the CD-ROM drive.
 * 2) Browse to the Ie5\Eng folder.
 * 3) Double-click Ie5setup.exe.
 * 4) Click I accept the agreement, and then click Next.
 * 5) Click Install Minimal, or customize your browser, and then click Next.
 * 6) Click Advanced.
 * 7) Click to select the Compatibility check box, and then click OK.
 * 8) Click Next in the Component Options dialog box.
 * 9) Click Finish in the Restart Computer dialog box.

NOTE: If your computer is not running Internet Explorer 4.0 when you follow these steps, you cannot select the Compatibility option. You can download or install the Compatibility mode only when you upgrade from Internet Explorer 4.0.



MORE INFORMATION
For additional information about Compatibility mode, please see the following articles in the Microsoft Knowledge Base:

197311 How to Install and Use Compatibility Mode in Internet Explorer 5

197011 Compatibility Check Box Is Unavailable During Setup

216697 Cannot Uninstall Internet Explorer 5 Compatibility Mode Feature

Additional query words: OFF2000

Keywords: kbprb KB217546

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