Microsoft KB Archive/303174

= Error Message: DDHELP Caused an Invalid Page Fault in Module KERNEL32.DLL =

Article ID: 303174

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q303174



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you attempt to play an MPEG file with any movie player, you may receive an error message similar to the following:

DDHELP caused an invalid page fault in module KERNEL32.DLL



CAUSE
This behavior can occur if your DirectX video driver is damaged or incorrectly installed.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Download the current version of DirectX.
 * 2) Right-click the desktop, and then click Properties.
 * 3) Click the Settings tab, and then click Change Display Type or Advanced Properties. Note the name of your display driver.
 * 4) Click Change in the Adapter Type section, and then click Show All Devices.
 * 5) In the Manufacturers box, click Standard Display Types.
 * 6) In the Models box, click Standard Display Adapter (VGA), click OK, and then click Close.
 * 7) Click OK twice.
 * 8) Click Yes if you are prompted to restart your computer.
 * 9) Reinstall DirectX.



MORE INFORMATION
To obtain and download the most current version of DirectX, browse to the following Microsoft Web site:

http://www.microsoft.com/directx

Keywords: kbdisplay kberrmsg kbinvalidpagefault kbkern32dll kbprb KB303174

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