Microsoft KB Archive/198186

= OL2000: Canon Creative 3 Affects Dial-Up Networking Settings =

Article ID: 198186

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q198186



*********************************************************************
 * - WARNING -                          **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN      **
 * CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                 **
 * WITH DISCRETION.                                           **

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
After installing Canon Creative 3 software, you must manually disconnect your Dial-up Networking connection (DUN) after sending and receiving e-mail in Microsoft Outlook, even though you selected the option to hang up when finished sending and receiving messages.



CAUSE
During the installation of Canon Creative 3, you clicked "Use AccessRamp for all dial-up networking." AccessRamp replaces your DUN settings with its own.



RESOLUTION
To reconfigure the DUN entry to use your settings, delete and re-create your Dial-up Networking connectoid (icon), or delete the AutodialDllName and AutodialFcnName registry keys.

NOTE: If it is ever necessary to reinstall the Canon Creative 3 software, remember to not click the "Use AccessRamp for all dial-up networking" check box.



Method 1
To delete and re-create your Dialup Networking connectoid, follow these steps:


 * 1) Click Start, point to Programs, point to Accessories, and click Dial-Up Networking.
 * 2) Click the icon for your connection, and on the File menu, click Delete. Click Yes to confirm deletion. (Be sure you know the connection properties before you delete the icon.)
 * 3) On the Connections menu, click Make New Connection to start the New Connection Wizard, and follow the instructions in the wizard to create your new DUN connectoid.

Method 2
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.


 * 1) Click Start and then click Run.
 * 2) Type regedit in the Open box and click OK.
 * 3) Navigate to the following subkey in the registry:

HKEY_CURRENT_USER\RemoteAccess\Profile\
 * 1) Click AutodialDllName, and on the Edit menu click Delete.
 * 2) Click AutodialFcnName, and on the Edit menu click Delete.
 * 3) On the Registry menu, click Exit.

