Microsoft KB Archive/946389

= Error message when you perform an unattended installation of Windows Server 2008: &quot;[Shell Unattend] WindowsFeatures: Failed to read show/hide command value 'SOFTWARE\Clients\Mail\Windows Mail\InstallInfo' 'HideIconsCommand' (0x80070002) [gle=0x00000002]&quot; =

Article ID: 946389

Article Last Modified on 12/31/2007

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APPLIES TO


 * Windows Server 2008 Datacenter
 * Windows Server 2008 Enterprise
 * Windows Server 2008 Standard

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Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.



SYMPTOMS
An unattended installation of Windows Server 2008 may close unexpectedly. Additionally, the following error message is logged in the %Systemroot%\Panther\Unattendgc\Setupact.log file:

2007-10-18 19:47:39, Error

[Shell Unattend] WindowsFeatures: Failed to read show/hide command value 'SOFTWARE\Clients\Mail\Windows Mail\InstallInfo' 'HideIconsCommand' (0x80070002) [gle=0x00000002]



CAUSE
This problem occurs because the Unattend.xml file contains the following entry:

ShowWindowsMail=False

This entry causes the Windows Server 2008 installer to change the setting under the following registry subkey:

However, this registry subkey does not exist in Windows Server 2008. Therefore, the installation fails.



RESOLUTION
To resolve this problem, do not specify the ShowWindowsMail property in the Unattend.xml file for unattended installations of Windows Server 2008.



MORE INFORMATION
The ShowWindowsMail property specifies whether the operating system shows entry points for Windows Mail. Windows Mail is not included with Windows Server 2008. Windows Mail is included only in Windows Vista. Therefore, this property should be used only in Windows Vista.

