Microsoft KB Archive/319802

= XL2000: You Receive an Application Error When You Quit Excel with SharePoint Portal Server Client =

Article ID: 319802

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Excel 2000 Service Pack 1

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This article was previously published under Q319802



SYMPTOMS
If you quit Microsoft Excel after you open an .xls file that has a Microsoft Outlook Express envelope in Excel 2000 with Microsoft SharePoint Portal Server Client installed, Excel may generate the following application error:

Excel.exe - Application Error

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The instruction at &quot;0x77fcb892&quot; referenced memory at &quot;0xXXXXXXXX&quot;.

The memory could not be &quot;written&quot;

Click on OK to terminate the application.

Click on CANCEL to debug the application. [OK] [Cancel]

The following event ID messages may be logged in the Application event log:

Event Type: Information

Event Source: Application Popup

Event Category: None

Event ID: 26

Description:

Excel.exe - Application Error : The instruction at &quot;0x77fcb892&quot; referenced memory at &quot;0xXXXXXXXX&quot;. The memory could not be &quot;written&quot;



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Size       File name 04-04-2002   1,864,092  Excel.msp 04-04-2002   4,455,772  Excel_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date        Version     Size       File name 03-04-2002 9.0.0.6328  7,159,853  Excel.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kbbug kberrmsg kbfix kboffice2000presp3fix kboffice2000sp3fix KB319802

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