Microsoft KB Archive/170603

= OL97: Go to Today and/or Group By Button Unavailable on Toolbar =

Article ID: 170603

Article Last Modified on 8/10/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1

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This article was previously published under Q170603



SYMPTOMS
In Microsoft Outlook 97, the "Go to Today" toolbar button in the Calendar folder and/or the "Group By" toolbar button in the Inbox folder are missing or unavailable.



CAUSE
You have the following combination installed on your computer:
 * Microsoft Distributed Component Object Mode for Windows 95 (DCOM) or Microsoft Internet Explorer 4.0

and either
 * Microsoft H/PC Explorer 1.1

or
 * Winfax Pro 8.0/8.01



RESOLUTION
Choose the appropriate method from the following:

Method 1
Remove the H/PC Explorer extensions (PMail) and/or Winfax Pro extensions (DCC Extensions) from Outlook:
 * 1) On the Tools menu, click Options.
 * 2) Click the General tab.
 * 3) Click Add-In Manager.
 * 4) Select the extension, click Remove, then click OK.
 * 5) Click OK to close the Options dialog box.

Method 2
Remove DCOM:
 * 1) Click Start, point to Settings, then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click DCOM for Windows 95.
 * 4) Click Add/Remove.
 * 5) When prompted, click Yes to restart your computer.

Method 3
Remove Internet Explorer 4.0.

For more information on removing Internet Explorer 4.0, please see the following articles in the Microsoft Knowledge Base:

166313 Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe



MORE INFORMATION
Removing either the H/PC Explorer or WinFax Pro extensions will not affect the use of the programs or the funtionality of Outlook.

WinFax Pro is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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Keywords: kb3rdparty kbhowto kbinfo KB170603

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