Microsoft KB Archive/172204

= Microsoft Knowledge Base =

Error Message: The Message Could Not Be Sent
Last reviewed: July 31, 1997

Article ID: Q172204



BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

The information in this article applies to:


 * Microsoft Outlook Express version 4.0 for Windows 95
 * Microsoft Outlook Express version 4.0 for Windows NT 4.0

SYMPTOMS
When you attempt to send a signed or encrypted message, you may receive the following error message:

The message could not be sent. You have not chosen the default certificate for sending digitally signed messages.

CAUSE
You may have edited the message in the Outbox before it was sent.

RESOLUTION
Do not edit signed or encrypted messages in the Outbox.

STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
Although the error message states that you have not chosen a default certificate to send messages with, this is incorrect. The problem stems from editing the message in the special Outbox folder.