Microsoft KB Archive/258937

= GP Fault Error Message When You Start FloorPlan 3D Design Suite =

Article ID: 258937

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q258937



SYMPTOMS
When you try to start the either of the following programs that are included with the FloorPlan 3D Design Suite, you may receive a general protection (GP) fault error message:
 * Home Design Encyclopedia
 * Landscape Architect



CAUSE
This issue can occur if you are using an outdated driver with your Matrox G200 video adapter.



RESOLUTION
To resolve this issue, obtain and install the latest drivers for the Matrox G200 video adapter. For information about how to do so, please see the following Matrox Web site:

http://www.matrox.com

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Keywords: kberrmsg kbhardware kbprb KB258937

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