Microsoft KB Archive/246142

= Missing Screen Savers Do Not Lock Computer =

Article ID: 246142

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 1
 * Microsoft Windows NT 4.0 Service Pack 2
 * Microsoft Windows NT 4.0 Service Pack 3
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT 4.0 Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 6
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q246142



SYMPTOMS
If your password-protected screen saver file is missing, the workstation is not locked when the screen saver time-out occurs.

After the screen saver time-out occurs, the logoff message is ignored if you try to log off.

If you press CTRL+ALT+DELETE, the Windows Security dialog box is not displayed. Instead, the Unlock Workstation dialog box appears. You can then log on in order to log off.



CAUSE
This behavior occurs because the Unlock Workstation dialog box is not activated if the specified screen saver file is missing.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later.

Windows NT 4.0, Terminal Server Edition:   Date         Time   Version         Size     File name     Platform ---  28-Oct-1999  23:16  4.0.1381.33030  330,512  Winlogon.exe  Alpha 28-Oct-1999 23:09  4.0.1381.33030  225,040  Winlogon.exe  i386 Windows NT 4.0 Server and Workstation:   Date         Time   Version        Size     File name     Platform --  04-Oct-1999  17:00  4.0.1381.7006  274,704  Winlogon.exe  Alpha 04-Oct-1999 17:01  4.0.1381.7006  192,272  Winlogon.exe  i386 A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB246142

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