Microsoft KB Archive/71212

= BT M5200F Hangs During Setup of MS-DOS Upgrade =

Article ID: 71212

Article Last Modified on 5/10/2003

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APPLIES TO


 * Microsoft MS-DOS 5.0 Standard Edition
 * Microsoft MS-DOS 5.0a
 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.21 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q71212



SYMPTOMS
The British Telecom (BT) M5200F computer with Zenith BIOS version 2.0F stops responding (hangs) during the Microsoft MS-DOS 5 or later Upgrade Setup displaying a &quot;memory parity failure&quot; error. This error occurs during the 11% installation mark of Setup, which copies the COMMAND.DAT file to the Uninstall disk.

NOTE: To confirm that COMMAND.DAT is being copied, check the bottom-right corner of the screen.



CAUSE
This is caused by the Zenith BIOS.



RESOLUTION
To successfully run Setup on this machine, a Zenith BIOS version 2.1A is required. For more information on upgrading your ROM BIOS version, please contact Zenith.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 6.22 5.00 5.00a 6.00 3rdparty 6.20

Keywords: KB71212

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