Microsoft KB Archive/941208

= &quot;Failed to Initialize LIVE&quot; or &quot;System Cannot Find the Path Specified&quot; error message in Games for Windows LIVE =

Article ID: 941208

Article Last Modified on 11/7/2007

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APPLIES TO

 Games for Windows - LIVE, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional

 Microsoft Windows Server 2003, Enterprise x64 Edition

 Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Standard x64 Edition</li></ul>

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul> </li></ul>

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<div class="symptoms_section">

SYMPTOMS
When you try to start a program that is enabled for Games for Windows LIVE, you may receive one of the following error messages:

System Cannot Find the Path Specified

Failed to Initialize LIVE

You experience this problem if you are running the Games for Windows LIVE program as a dedicated server on a Windows Server 2003-based computer or on a Windows XP-based computer.

Important Before you run a Games for Windows LIVE dedicated server, make sure that you have the latest updates installed for Windows Server 2003 or for Windows XP. To check for updates, visit the following Windows Update Web site:

http://windowsupdate.microsoft.com

<div class="cause_section">

CAUSE
This problem may occur if one of the following conditions is true:
 * A file in the %SystemRoot%\System32\Catroot2 folder is damaged.
 * The Cryptographic Services service is disabled.

<div class="whattotry_section">

THINGS TO TRY
To troubleshoot this issue, follow these steps:

Note Install the latest updates for Windows XP before you run Games for Windows LIVE-enabled programs. For more information, visit the Windows Update Web site:

http://windowsupdate.microsoft.com

Step 1: Rename the Catroot2 folder
Rename the Catroot2 folder, and then again try to start the program. To rename the Catroot2 folder, follow these steps.

Important Make sure that you do not rename the &quot;Catroot&quot; folder. Windows automatically re-creates the &quot;Catroot2&quot; folder. However, if you rename the Catroot folder, Windows does not re-create the Catroot folder.

<ol> Log on to the computer by using an account that has administrator rights.</li> Click Start, click Run, type cmd, and then click OK.</li> At the command prompt, type the following command, and then press ENTER:

net stop cryptsvc

</li> At the command prompt, type the following command, and then press ENTER:

ren %windir%\system32\catroot2 catroot2_renamed

</li> At the command prompt, type the following command, and then press ENTER:

net start cryptsvc

</li></ol>

Step 2: Set the Cryptographic Services service to start automatically
Configure Cryptographic Services to use the Automatic startup type. Then, reinstall the program that is enabled for Games for Windows LIVE. To configure Cryptographic Services to start automatically, follow these steps:
 * 1) Click Start, click Run, type services.msc, and then click OK.
 * 2) In the Services Microsoft Management Console (MMC) snap-in, double-click Cryptographic Services.
 * 3) In the Startup type list, click Automatic.
 * 4) Click Start, and then click OK.

Note Games for Windows LIVE does not support running several different Windows LIVE games at the same time. If you are running several different games, exit all Games for Windows LIVE games, and then restart the game that you want to play.

<div class="moreinformation_section">

MORE INFORMATION
For more information about how to resolve this issue, click the following article numbers to view the articles in the Microsoft Knowledge Base:

822798 You cannot install some updates or programs

For more information about related issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:

936688 Games for Windows LIVE: Dedicated Server &quot;Failure to Initialize LIVE&quot;

938705 Error message when you try to sign in to Games for Windows LIVE

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