Microsoft KB Archive/327447

= &quot;Stop 0x0000001E&quot; errors occur intermittently in Windows NT 4.0 =

Article ID: 327447

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q327447



SYMPTOMS
You may receive &quot;Stop 0x0000001E&quot; errors intermittently.



CAUSE
A null pointer may be received for pwndStart if all the child windows of the desktop are topmost windows. The null pointer causes an access violation.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name 15-Jul-2002 10:40  4.0.1381.7177    169,744  Gdi32.dll 15-Jul-2002 10:40  4.0.1381.7159    327,440  User32.dll 21-Aug-2002 10:06  4.0.1381.7188  1,254,512  Win32k.sys 15-Jul-2002 10:40  4.0.1381.7102    175,888  Winsrv.dll NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB327447

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