Microsoft KB Archive/99526

= MS-BACKUP Err Msg: Cannot Read Volume From Virtual Memory... =

Article ID: 99526

Article Last Modified on 11/19/1999

-

APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

-



This article was previously published under Q99526



SYMPTOMS
You may receive the following error message when you try to restore files using Microsoft Backup:

Internal Error

Cannot read volume from virtual memory. 368, Disptree, virtual off, Mem=nnnn Register Version: 6.00.00 02/26/93 06:00 am



CAUSE
This error message indicates the data on the backup disks may be corrupted.



WORKAROUND
To work around this problem, delete the copy of the catalog file (xxxxxxxx.FUL, .INC, or .DIF) and try to rebuild (not restore) the catalog. The catalog file is located on the hard disk drive, usually in the DOS directory.

CAUTION: This problem may be caused by a hardware incompatibility with your system. Select the Verify Backup Data option for all subsequent backups.

Additional query words: 6.00 msbackup back up 6.20

Keywords: KB99526

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.