Microsoft KB Archive/927541

= The timestamp of a non-delivery report is in Coordinated Universal Time instead of in local time when a user sends an e-mail message from Exchange Server 2003 to Lotus Domino =

Article ID: 927541

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
Consider the following scenario. In Microsoft Exchange Server 2003 Service Pack 2 (SP2), you configure Microsoft Exchange Server 2003 Connector for Lotus Notes to connect to a Lotus Domino server. A user sends an e-mail message from Exchange Server 2003 to the Lotus Domino server. However, the recipient does not exist in the Lotus Domino server.

In this scenario, a non-delivery report (NDR) is delivered to the sender. However, the timestamp of the NDR message is in Coordinated Universal Time (Greenwich Mean Time) instead of in local time.



RESOLUTION
To resolve this problem, install the latest version of the Microsoft Exchange Server 2003 Connector for Lotus Notes. To obtain the latest version of the Lotus Notes Connector, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=d9f3a35e-1046-47b5-b09b-bda9de60cd9d

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
The following items must be installed before you apply this hotfix:  Exchange Server 2003 SP2

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

 Lotus Notes Client 6.x

Restart requirement
You do not have to restart the computer after you apply this hotfix. However, the following services are automatically stopped and then restarted when you apply this hotfix:
 * Microsoft Exchange Connectivity Controller
 * Exchange Server 2003 Connector for Lotus Notes and all dependent services

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB927541

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