Microsoft KB Archive/330001

= FIX: You may receive an access violation error message in Mshtml.dll when you click a DHTML popup object in Internet Explorer 6 =

Article ID: 330001

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional

 Microsoft Windows XP Media Center Edition 2002

 Microsoft Windows XP Tablet PC Edition</li></ul>

 Microsoft Windows 2000 Advanced Server</li></ul>

 Microsoft Windows 2000 Datacenter Server</li></ul>

 Microsoft Windows 2000 Professional Edition</li></ul>

 Microsoft Windows 2000 Server</li></ul>

 Microsoft Windows NT Server 4.0 Standard Edition</li></ul>

 Microsoft Windows NT Server 4.0, Terminal Server Edition</li></ul>

 Microsoft Windows NT Workstation 4.0 Developer Edition</li></ul>

 Microsoft Windows Millennium Edition</li></ul>

<ul> <li>Microsoft Windows 98 Second Edition</li></ul>

<ul> <li>Microsoft Windows 98 Standard Edition</li></ul> </li></ul>

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This article was previously published under Q330001

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<div class="symptoms_section">

SYMPTOMS
When you are using Microsoft Internet Explorer 6, you may receive an access violation error message in Mshtml.dll when you click a DHTML popup object.

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CAUSE
The mshtml!CHtPvPv::Lookup function is trying to access an object that has been deleted.

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size       File name 02-Dec-2002 15:06  6.0.2800.1141  2,783,232  Mshtml.dll

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
The stack trace for the access violation may appear similar to the following: <pre class="fixed_text">  03ac77e4 015bf08d 028161dc 028161b0 027c0598 mshtml!CHtPvPv::Lookup+0xda 03ac77fc 01659ad1 0000000b 028161b0 00000000 mshtml!CMarkup::GetLookasidePtr+0x4d 03ac7814 01659cdd 00000000 013d77f0 01402c80 mshtml!CMarkup::UnblockScriptExecutionHelper+0x21 03ac7840 0163ffc7 cccccccc cccccccc cccccccc mshtml!CDoc::NotifyMarkupsInPlace+0x7d 03ac7958 016a518c 00000000 00000000 014190d8 mshtml!CDoc::RunningToInPlace+0x4d7 03ac79c0 016b6064 00000003 00000000 00000000 mshtml!CServer::TransitionTo+0x62c 03ac7a00 016a6088 035623c8 ffffffff 00000000 mshtml!CServer::DoUIActivate+0x74 03ac7a3c 016c5065 035623c8 ffffffff 00000000 mshtml!CServer::DoVerb+0x1d8 03ac7b00 01696c6f 0252ebd0 000000f9 0000018c mshtml!CHTMLPopup::show+0x4b5 03ac7b50 0169a574 0252ebd0 03c3e400 026f82f0 mshtml!Method_void_long_long_long_long_VARIANTp+0xff 03ac7c84 0157875d 0252ebd0 00006979 00000409 mshtml!CBase::ContextInvokeEx+0xd44 03ac7cb0 6b722956 0252ebd0 00006979 00000409 mshtml!CBase::InvokeEx+0x2d 03ac7d28 6b721e5c 045a4e30 025315a0 00006979 jscript!InvokeDispatchEx+0x166 03ac7d70 6b721b88 00006979 03ac7d9c 00000001 jscript!VAR::InvokeByName+0x16c 03ac7db8 6b759c91 045a4e30 00000000 00000001 jscript!VAR::InvokeByDispID+0x118 03ac84d4 6b744459 03ac85ec 6b7772f0 03ac85ec jscript!CScriptRuntime::Run+0x32e1 03ac8594 6b7237a2 03ac85ec 00000006 03b72258 jscript!ScrFncObj::Call+0x99 03ac8614 6b717d01 066ffee8 03acb8c8 00000006 jscript!CSession::Execute+0xe2 03ac8714 6b717137 00000000 00000001 03ac89a4 jscript!NameTbl::InvokeDef+0x1d1 03ac8888 6b717437 066ffee8 00000000 00000409 jscript!NameTbl::InvokeEx+0x117 For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: crash

Keywords: kbhotfixserver kbqfe kbbug kbfix kbie600presp2fix kbie600sp2fix KB330001

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