Microsoft KB Archive/278289

= Unable to Properly Install a USB Device =

Article ID: 278289

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q278289



SYMPTOMS
After you add a new Universal Serial Bus (USB) device, it may appear in Device Manager with a black exclamation point (!) on a yellow field. The device properties may indicate a status of &quot;Code 10,&quot; and may include the following the informational text or text that is similar to this text:

This device is either not present, not working properly, or does not have all the drivers installed. (Code 10)

This problem may occur during device configuration and initialization. Note that the same device may function properly with a computer that is running Microsoft Windows 98 or Microsoft Windows 98 Second Edition.



CAUSE
The problem can occur during device configuration and initialization, when a USB-client driver submits a USB Request Block (URB). The error returned is STATUS_INVALID_PARAMETER ((NTSTATUS)0xC000000DL).

Functionality in the Windows Millennium Edition (Me) Usbhub.sys file incorrectly fails validation of a configuration descriptor when the size is not exactly equal to the size that is outlined in the Universal Serial BUS (USB) 1.1 specification.

The size is defined as USB_CONFIGURATION_DESCRIPTOR (9 bytes). The specification says that the host driver should fail the validation if the configuration descriptor size is less than USB_CONFIGURATION_DESCRIPTOR. However, a failure occurs if the configuration descriptor length is less than or greater than the defined size.

If the descriptor returns with a value in its length field that is greater than defined by this specification, the extra bytes are ignored by the host, but the next descriptor is located by using the length returned rather than the length expected.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time       Version      Size    File name 11/13/00 7:06:40pm  4.90.3002.0  41,840  Usbhub.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem was found during testing of a USB camera device supported by drivers developed from sample sources available in the Microsoft Windows 98 Device Driver Kit (DDK).

For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbhardware kbqfe KB278289

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