Microsoft KB Archive/931191

= How to print to an Adobe PDF writer printer from SoftGrid-enabled applications =

Article ID: 931191

Article Last Modified on 5/15/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SUMMARY
This article describes how to print to an Adobe PDF writer printer from Microsoft SoftGrid-enabled applications.

Note The information in the article assumes that you are running SoftGrid Client version 3.1.0.334 or a later version.



MORE INFORMATION
When you print to a locally installed Adobe PDF writer printer, the print spooler tries to access a registry value in the local registry that only exists within the virtual registry. To work around this behavior, you must create a registry value in the local registry to let the print spooler pass through to the virtual registry.

Create the passthrough registry value

 * 1) Start Registry Editor.
 * 2) Expand HKEY_LOCAL_MACHINE\Software\Softricity\SystemGuard\CurrentVersion\Overrides.
 * 3) Right-click Overrides, point to New, and then click String Value.
 * 4) For New Value #1, type VirtualRegistryPassthrough, and then press ENTER.
 * 5) Right-click VirtualRegistryPassthrough, and then click Modify.
 * 6) For Value data, type Software\Adobe\Acrobat Distiller\6.0\PrinterJobControl, and then click OK.
 * 7) Exit Registry Editor.

Clear the print queue
If you still cannot print to a locally installed Adobe PDF writer printer after you add the registry value, follow these steps.
 * 1) In Control Panel, click Printers and Faxes.
 * 2) Right-click the Adobe PDF writer printer, and then click Open.
 * 3) If the print job is still in the queue, right-click the job, and then click Cancel.
 * 4) Close the printer window.
 * 5) Start Registry Editor.
 * 6) Expand HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Acrobat Distiller\6.0\PrinterJobControl.
 * 7) Clear any failed print jobs that are listed under PrinterJobControl.
 * 8) Exit Registry Editor.

Reset the Settings.cp file

 * 1) Locate the %AppData% folder.
 * 2) Change the name of the Settings.cp file to settings.adobe.

Keywords: kbhowto kbexpertiseinter KB931191

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