Microsoft KB Archive/281525

= Can I View Shockwave Files? =

PSS ID Number: 281525

Article Last Modified on 11/3/2003

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The information in this article applies to:


 * MSN Companion 1.0
 * MSN Companion 2.0

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This article was previously published under Q281525



SYMPTOMS
The customer wants to view Shockwave games or animations.



CAUSE
Shockwave is not supported on the MSN Companion. This functionality requires downloading a special Shockwave ActiveX control, and MSN Companion does not support downloaded applications.



RESOLUTION
Tell the customer that Shockwave is not supported on the MSN Companion, because Shockwave requires download of a special Shockwave ActiveX control. Customers who would like to view animations should look for &quot;Flash&quot; animations. Flash files are supported on the MSN Companion.



MORE INFORMATION
Additional query words: kbimu

Keywords: kbprb KB281525

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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