Microsoft KB Archive/201000

= Encarta 98 Err Msg: Fatal Exception 0E =

Article ID: 201000

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Encarta Encyclopedia 98 Standard Edition

-



This article was previously published under Q201000



SYMPTOMS
When you start Microsoft Encarta 98 Encyclopedia for Windows, you may receive the following error message:

Fatal Exception 0E



CAUSE
This behavior can occur if your sound card is not configured to use single-mode DMA.



RESOLUTION
To resolve this issue, configure your sound card to use one Direct Memory Access (DMA) channel. To do this, use one of the following methods:

Windows 3.x Sound Driver

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Multimedia.
 * 3) On the Advanced tab, click the PLUS SIGN (+) next to Audio Devices to expand the branch.
 * 4) In the Audio Devices branch, click your sound card, and then click Properties.
 * 5) Click Settings.
 * 6) Click to select the Use Single-Mode DMA check box. If this check box is not available, proceed to the "Windows 95/98 Sound Driver" method.
 * 7) Click OK until you return to Control Panel.
 * 8) If you are prompted to restart the computer, click Yes.

Windows 95/98 Sound Driver

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Device Manager tab, click the PLUS SIGN (+) next to Sound, Video And Game Controllers to expand the branch.
 * 4) In the Sound, Video And Game Controllers branch, click your sound card, and then click Properties.
 * 5) On the Resources tab, click to clear the Use Automatic Settings check box.
 * 6) In the Settings Based On box, click a Basic Configuration setting that uses only one DMA channel. If there are no resource conflicts listed in the Conflict Information box, click OK, and then click Yes.
 * 7) If you are prompted to restart the computer, click Yes.

Additional query words: 98 enc98 multimedia multi-media mmtitles lock hang blue screen

Keywords: kberrmsg kbprb kbsound KB201000

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.