Microsoft KB Archive/183153

= XCLN: No Close Option Available After Reading Last OWA Message =

Article ID: 183153

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Active Server Components 5.0
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Outlook Web Access 5.5

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This article was previously published under Q183153





SYMPTOMS
When you use the Outlook Web Access client to view messages in your mailbox located on an Exchange Server computer and use the up or down arrows to scroll through the messages, clicking after reading the last message in any direction will cause the following error message to appear:

There are no more messages in that direction.

Though you have reached the end of the messages, there is no Close option. The only option is an arrow to scroll in the opposite direction. After scrolling up or down one message, you will have the Close option to exit message viewing.



STATUS
Microsoft has confirmed this to be a problem in the above listed versions. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbnofix kbusage KB183153

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