Microsoft KB Archive/171915

= The Active User Sessions Always Displays Total Users Sessions =

Article ID: 171915

Article Last Modified on 7/15/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q171915





SYMPTOMS
When you select Active Users in the SNA Server Manager program for the subdomain, the Active User Sessions always display the total active user sessions, even when the 3270 or APPC option is selected.



CAUSE
The SNA Manager service (snaexp.exe) is not selecting the count field correctly.



STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbnetwork KB171915

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