Microsoft KB Archive/150768

= Problems w/Duplex /Background Printing After SP4 =

Article ID: 150768

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q150768



SYMPTOMS
If you try print using Microsoft Word for Windows after applying Service Pack 4 (SP4) and your printer uses RASDD.DLL, you may experience the following symptom. If you choose Duplex Printing and Background Printing, the output may be destroyed.



CAUSE
SP4 comes with a new version of RASDD.DLL. This DLL causes the problem.



RESOLUTION
Replace RASDD.DLL with the version from SP3.



STATUS
Microsoft has confirmed this to be a problem in Service Pack 4 for Windows NT version 3.51. Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt rasdd.dll sp4

Keywords: KB150768

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