Microsoft KB Archive/185596

= ActiveSync Does Not Work After You Cancel a Connection =

Article ID: 185596

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.01 Professional Edition

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This article was previously published under Q185596



SYMPTOMS
When you cancel a connection with a desktop computer, you may not be able to use ActiveSync to synchronize the computers.



CAUSE
This behavior can occur if the ActiveSync program is still attempting to make a connection.



RESOLUTION
To resolve this behavior, follow these steps:
 * 1) Wait two minutes for the ActiveSync program to time out.
 * 2) Make sure the computer you connect to is available on the network.
 * 3) Tap Start, tap Programs, tap Communication, and then tap ActiveSync. If you are prompted to choose a method to connect to the desktop computer, tap the desktop computer to which you want to connect in the Connect To box, and then tap Connect.

Additional query words: hand held

Keywords: kbnetwork kbprb KB185596

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