Microsoft KB Archive/257222

= XADM: Unable to Mount Multiple Databases =

PSS ID Number: 257222

Article Last Modified on 6/17/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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This article was previously published under Q257222





SYMPTOMS
When you attempt to mount additional databases, you may receive the following error message:

The store could not be mounted because the Active Directory information was not replicated yet. You can either:

- press Cancel and mount the store later from it's context menu or,

- press Retry to let the Exchange System Manager keep trying to mount the store for you.

After you click Cancel, you receive the following error message:

The Microsoft Exchange Information Store service could not find the specified object.

ID no: c1041722

Exchange System Manager



CAUSE
This behavior may be caused because the MaxNotificationPerConn attribute is not set high enough on the Microsoft Windows 2000 server; by default, it is set to 5.



RESOLUTION
To resolve this issue:
 * 1) When you run ntdsutil you will need to connect to the server with credentials from the root domain.
 * 2) At a command prompt, type ntdsutil.
 * 3) At ntdsutil, type ldap policies.
 * 4) At Ldap Policies, type connections.
 * 5) At Connections, type connect to server  . The server you name must be a domain controller.
 * 6) At Server Connections, type q.
 * 7) At Ldap Policies, type Show Values . At the bottom of the list is the MaxNotificationPerConn attribute. If it is set to 5, proceed with steps 7 through 10.
 * 8) At Ldap Policies, type set maxnotificationperconn to 50.
 * 9) At Ldap Policies, type commit changes.
 * 10) At Ldap Policies, type q.
 * 11) At ntdsutil, type q.

NOTE: you will need to restart your Exchange 2000 server for this change to take effect.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbpending KB257222

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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