Microsoft KB Archive/824477

= MCMS Resources Are Not Available After You Delete or Archive Many Postings in Site Manager =

Article ID: 824477

Article Last Modified on 8/20/2003

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APPLIES TO


 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2002

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SYMPTOMS
During background processing, the database is locked and the site is not available, except for cached pages. Therefore, when a request is made for a page that is not cached, you may receive a 404 page not found error or a long running transaction event may be logged in the event logs.



CAUSE
If a system administrator deletes or archives many postings from Site Manager, background processing takes a long time to run, up to 100 postings for each minute. Anyone who administers a site by using Site Manager, including staging and production, may experience this problem.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To help improve performance and to help decrease the chance of receiving a 404 page not found error while background processing is running, Microsoft recommends that you install Microsoft Content Management Server (MCMS) 2002 Service Pack 1 (SP1). This service pack helps to improve the performance of the background processing process, but it does not remove the database lock that causes the 404 page not found error.

Keywords: kbbug kbprb KB824477

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