Microsoft KB Archive/940555

= An e-mail item is unexpectedly saved to a user's local .pst file when you use Group Policy to prevent the user from adding a .pst file to his or her profile in Outlook 2007 =

Article ID: 940555

Article Last Modified on 9/11/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
Consider the following scenario. As an administrator, you may have to prevent users from saving e-mail items to their local Personal Folders file (.pst). To do this, you use Group Policy to prevent the user from adding a .pst file to his or her profile in Microsoft Office Outlook 2007. However, if a user right-clicks an e-mail item, drags the item to the Deleted Items folder and then clicks Copy, the item is unexpectedly copied to the Deleted Items folder in the user's local .pst file.



How to obtain the hotfix
This issue is fixed in the Outlook 2007 Hotfix Package that is dated June 29, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

939596 Description of the Outlook 2007 hotfix package: June 29, 2007

How to enable the hotfix
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To enable this hotfix, follow these steps:  Exit Outlook 2007. Start Registry Editor. To do this, use one of the following methods:  In Windows Vista, click Start, type regedit in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for confirmation, type the password, or click Continue. In Microsoft Windows XP, click Start, click Run, type regedit in the Open box, and then click OK.  Locate and then click the following registry subkey:

 

 After you select the subkey that is specified in step 3, point to New on the Edit menu, and then click DWORD Value.</li> Type DisablePST, and then press ENTER.</li> Right-click DisablePST, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> On the File menu, click Exit to exit Registry Editor.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12

Keywords: kbbug kbfix kbqfe kbemail kbpubtypekc kbexpertiseinter kbhotfixserver kboffice2007postrtmfix KB940555

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