Microsoft KB Archive/924748

= An acceptance message may contain an incorrect date format in the message body when a Lotus Notes user accepts a meeting request that is sent by an Exchange Server 2003 SP2 user =

Article ID: 924748

Article Last Modified on 10/25/2007

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APPLIES TO

 Microsoft Exchange Server 2003 Service Pack 2, when used with:  Microsoft Exchange Server 2003 Standard Edition

 Microsoft Exchange Server 2003 Enterprise Edition 

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SYMPTOMS
Consider the following scenario. In Microsoft Exchange Server 2003 Service Pack 2 (SP2), you set up the Microsoft Exchange Server 2003 Connector for Lotus Notes to connect to a Lotus Notes Domino server. Then, an Exchange Server 2003 user sends a meeting request to a Lotus Notes user. The Lotus Notes user accepts the request by using the Respond option.

In this scenario, you notice that the Lotus Notes Connector generates an acceptance message that may contain an incorrect date format in the message body. For example, you expect the date to use the &quot;dd/mm/yyyy&quot; format. This is the format this is used when you set the English (Australia) language setting on the computer. However, the date in the acceptance message body uses the &quot;mm/dd/yyyy&quot; format.



CAUSE
This problem occurs because the Lotus Notes Connector cannot recognize the language settings that are set in the Regional and Language Options Control Panel program in Microsoft Windows. Therefore, the Lotus Notes Connector uses the date format for the default language setting. The default language setting is English (United States).



RESOLUTION
To resolve this problem, install the latest version of the Microsoft Exchange Server 2003 Connector for Lotus Notes. To obtain the latest version of the Lotus Notes Connector, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=d9f3a35e-1046-47b5-b09b-bda9de60cd9d&DisplayLang=en

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Exchange Server 2003 Service Pack 2 (SP2) and Lotus Notes Client 6.x installed to apply this hotfix.

For more information about Exchange Server 2003 SP2, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply this software update.

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseinter kbhotfixserver KB924748

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