Microsoft KB Archive/223823

= SBCM: Contacts Deleted in Outlook Are Not Added with Update =

Article ID: 223823

Article Last Modified on 5/20/2003

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APPLIES TO


 * Microsoft Small Business Customer Manager, when used with:
 * Microsoft Office 2000 Small Business Tools
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223823



SYMPTOMS
If you delete contacts from Outlook which were imported from a Small Business Customer Manager (SBCM) database, running an update from Outlook does not add these contacts.



CAUSE
Since the contact was previously imported, it is not a new contact. The update process adds new entries in the SBCM database as Outlook contacts.



WORKAROUND
Manually recreate any contacts that have been previously deleted.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix kbsbt KB223823

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