Microsoft KB Archive/915595

= A Windows Server 2003 Service Pack 1-based computer that is using a Microsoft CCID class driver stops responding =

Article ID: 915595

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems  Microsoft Windows Server 2003, Enterprise x64 Edition</li> Microsoft Windows Server 2003, Standard x64 Edition</li></ul>

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SYMPTOMS
A Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer stops responding when you try to perform the following operations:
 * Put the computer on standby or in hibernation.
 * Resume the computer from standby or from hibernation.
 * Put the computer on standby or in hibernation again.

To bring the computer out of this state, you must perform a hard reset or turn off the computer.

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CAUSE
This problem occurs when all the following conditions are true:
 * You use a smart card reader and a Chip/Smart Card Interface Devices (CCID) class driver (Usbccid.sys). You have installed the driver from the Microsoft Windows Update Web site.
 * You use a USB keyboard and wake up the computer by using a USB device.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
There are no prerequisites to install this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x64-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbwinxppresp2fix kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB915595

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