Microsoft KB Archive/924432

= FIX: The RPC_E_DISCONNECTED error code may be returned intermittently when you call a method for a remote DCOM object or for a COM+ object =

Article ID: 924432

Article Last Modified on 12/5/2007

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APPLIES TO


 * Microsoft COM+ 1.5
 * Microsoft Windows Server 2003 Service Pack 1

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SYMPTOMS
When you call a method for a remote DCOM object or for a Microsoft COM+ object, the RPC_E_DISCONNECTED error code may be returned intermittently.

Note The RPC_E_DISCONNECTED error code corresponds to the value 0x80010108. The RPC_E_DISCONNECTED error code contains the following message text:

The object invoked has disconnected from its clients.



CAUSE
This problem occurs when the RPCSS service does not ping remote sets at the required two-minute interval.



Update information
To resolve this problem, obtain the appropriate update. To obtain the updates, visit the following Microsoft Download Center Web sites:

Update for Microsoft Windows 2000 (KB924432)

http://www.microsoft.com/downloads/details.aspx?FamilyId=80757FB8-5DD7-42D5-B2D7-BFB9F954DC75

Update for Microsoft Windows Server 2003 (KB924432)

http://www.microsoft.com/downloads/details.aspx?FamilyId=A3E9B6C4-62D1-4338-854E-436EDC83805A

Update for Microsoft Windows Server 2003 for Itanium-based Systems (KB924432)

http://www.microsoft.com/downloads/details.aspx?FamilyId=3D15AFF4-4235-493D-B4E2-1F8A74D07CA2

Update for Microsoft Windows Server 2003 x64 Edition (KB924432)

http://www.microsoft.com/downloads/details.aspx?FamilyId=08461897-A120-46E9-8D13-D2A32BF764ED

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 SP1, x86


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinserv2003sp2fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB924432

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