Microsoft KB Archive/309767

= XGEN: Services Stop and Cause Virtual Machine Failover but MdUtil Shows Virtual Machine as Still Running =

Article ID: 309767

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Enterprise Server

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This article was previously published under Q309767



SYMPTOMS
When you are managing Exchange 2000 Server in a clustered environment, and an Exchange Server service terminates, the virtual machine that is hosting the terminated service (or the corresponding Internet Information Services service) may not go offline as it should after successful failover to another node. When you run MdUtil.exe, the virtual machine is listed as still running.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Additional query words: internet information server service iis5 http imap4 pop3 smtp w3svc smtpsvc imap4svc pop3svc

Keywords: kbbug kbenv kbexchange2000sp2fix kbfix kbnetwork KB309767

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