Microsoft KB Archive/293662

= SMS: Your User Account May Be Repeatedly Locked Out in a Domain =

Article ID: 293662

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q293662



SYMPTOMS
When you attempt to use your user account in a domain, you may repeatedly be locked out.



CAUSE
This problem can occur if a computer that is running Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) is logged on to the network with a domain account whose password had been changed on a different computer. The Windows 95-based, Windows 98-based, or Windows Me-based computer is still using the previous account information when it attempts to perform Systems Management Server (SMS) tasks, such as, when it checks for new software distributions or transfers inventory information.

The use of the previous password can cause the domain account to lock out a user account. The user that has logged on to the computer is using the password that the user had originally used to log on to the computer, not the new password that had been changed on another computer. The SMS client computer continues with its normal SMS processes and can continually lock out the user account until the client is logged off from the computer.



WORKAROUND
To work around this problem, go to the original computer (the logged-on computer that is locking out the user account) and log off from the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem is a limitation of the Windows 95, Windows 98, and Windows Me platform: To only perform network activity in the context of the logged-on user. The Microsoft Windows NT and Microsoft Windows 2000 platforms do not have this limitation.

Keywords: kbbug kbnofix KB293662

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