Microsoft KB Archive/109509

= BallPoint Mouse Doesn't Work on Acros 200/386 Mouse Port =

Article ID: 109509

Article Last Modified on 12/22/2004

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APPLIES TO


 * Microsoft BallPoint Mouse 1.0 Standard Edition
 * Microsoft Mouse Driver 8.2 Standard Edition
 * Microsoft Mouse Driver 9.0 Standard Edition
 * Microsoft Mouse Driver 9.01 Standard Edition
 * Microsoft IntelliPoint 1.0

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This article was previously published under Q109509



SYMPTOMS
The Microsoft BallPoint Mouse does not work with the PS/2-style port (also called a mouse port) of the Acros model 200/386 computer. When you invoke the Microsoft BallPoint Mouse driver, it returns the following message:

Driver not installed - Microsoft Mouse not found.

The message may vary depending on the mouse driver version.



WORKAROUND
To avoid this problem, connect the BallPoint Mouse to the serial port. At this point, this is the only workaround available. Acros states there is no workaround for making the BallPoint Mouse work on the mouse port.



MORE INFORMATION
This problem has been tested by Acros with the Microsoft BallPoint Mouse version 1.0 and the BallPoint Mouse driver versions 8.x and 9.0. For more information about the Acros model 200/386, contact Acros at (800) 637-7000.

The 200/386 is manufactured by Acros, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 8.20 9.00 8.10 ps 2 bp mse acer

Keywords: KB109509

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