Microsoft KB Archive/293844

= SMS: Troubleshooting &quot;Outstanding Devices In Our Presence&quot; When You Run Network Discovery =

Article ID: 293844

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q293844



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
Network Discovery may become stuck and begin to repeat the following two log statements:
 * DC: Protocol module  reports it is still busy while checking idle state.
 * ADM: Returning busy from idle status due to outstanding devices in our presence.



CAUSE
Network Discovery is waiting for an &quot;outstanding&quot; device.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.

Additional query words: prodsms netdisc outstanding

Keywords: kbhotfixserver kbqfe kbbug kbdiscovery kbfix kbsms200fix kbsms200presp4fix KB293844

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