Microsoft KB Archive/296544

= Automatic Logon for the 16-Bit Terminal Services Client Does Not Work =

Article ID: 296544

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q296544



SYMPTOMS
When you try to use the 16-bit Terminal Services client to connect to a terminal server and your connection has been configured to log on automatically, automatic logon may not work, and you may be denied access to the server. Note that this may occur even though you previously cleared the Always prompt for password check box. This symptom does not occur if you log on manually.



CAUSE
This problem can occur if the password is incorrectly transmitted to the server for automatic logon.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        Time              Version    File name --  7-Jul-2001  03:01             319.600    Mstsc.exe



WORKAROUND
To work around this problem, log on manually, or use the client that is included with Windows 2000.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbTermServ

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbui kbtermserv kbhotfixserver KB296544

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