Microsoft KB Archive/100915

Word Setup Err Msg: “Word for Windows Is Already Running”

PSS ID Number: Q100915 Article last modified on 10-17-1994

2.00 2.00a 2.00a-CD 2.00b 2.00c

WINDOWS

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If you run the Word for Windows Setup program, sometimes the following error message occurs, even when Word is not running and does not appear in the Windows Task List:

Word for Windows is already running; please close all your applications and run Setup again.

This happens if, prior to running Word Setup, you opened a file in a different application, such as Microsoft Excel, that contains a link to a Word document and you chose Yes when the application prompted you to update the remote link.

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Even though Word does not appear in the Windows Task List, Windows considers Word to be running as a result of the remote link. The problem persists even if you close the file that contains the link to a Word document.

Note: The above error message occurs only if the link to your Word document contains text. Because Windows runs WINWORD.EXE when you update the remote link, the error does not occur if you link to a picture in a Word document.

Workaround
If this error message occurs when you run Word Setup, exit and restart Windows.

NOTE: Opening the Clipboard Viewer and deleting the contents of the Clipboard does not resolve this problem.

KBCategory: kbole KBSubcategory: Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c ole winword

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Copyright Microsoft Corporation 1994.