Microsoft KB Archive/198392

= XCON: NDR Shows the Exchange DN of User Instead of X.400 Address =

Article ID: 198392

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 1

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This article was previously published under Q198392





SYMPTOMS
When you send messages using a Personal Distribution List to an invalid recipient on a remote site, you receive a non-delivery report (NDR) showing the intended recipient's X.500 Distinguished Name (DN) ID instead of the X.400 address.

A sample NDR showing this problem:   From: System Administrator Sent: Friday, June 12, 1998 5:37 PM  To: c=US;a=;p=Microsoft;o=Laptop;dda:MSXCHNGE=//o=MICROSOFT//ou=Laptop //cn=Recipients//cn=101300; Subject: Undeliverable: Test message

Your message did not reach some or all of the intended recipients.

Subject: Test message Sent: 6/12/98 5:35 PM

The following recipient(s) could not be reached:

c=US;a=;p=Microsoft;o=Laptop;dda:MSXCHNGE=//o=MICROSOFT//ou=Laptop //cn=Recipients//cn=101300; on 6/12/98 5:37 PM  The recipient name is not recognized MSEXCH:MSExchangeMTA:Laptop:CALGARY



CAUSE
The function call, EcDeliverReport, no longer returns the MH_T_DIRECTORY_NAME attribute to the Exchange Server information store after the application of Exchange Server 5.0 Service Pack 2 or Exchange Server 5.5 Service Pack 1.



Exchange Server 5.0
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next %1 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA)

File Name     Version --  Address.dll    5.0.1461.81 Dbserver.sch  5.0.1461.81 Dcprods.cat   5.0.1461.81 Ems_rid.dll   5.0.1461.81 Emsmta.exe    5.0.1461.81 Infoblog.cfg  5.0.1461.81 Infoplog.cfg  5.0.1461.81 Infotlog.cfg  5.0.1461.81 Infoxlog.cfg  5.0.1461.81 Mmiext.dll    5.0.1461.81 Mtacheck.exe  5.0.1461.81 Mtamsg.dll    5.0.1461.81 P2.xv2        5.0.1461.81 P3.tpl        5.0.1461.81 P772.tpl      5.0.1461.81 X400om.dll    5.0.1461.81 X400omv1.dll  5.0.1461.81

Exchange Server 5.5
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA)

File Name     Version -  Dbserver.sch   5.5.2512.0 Dcprods.cat   5.5.2512.0 Ems_rid.dll   5.5.2512.0 Emsmta.exe    5.5.2512.0 Info4log.cfg  5.5.2512.0 Infoblog.cfg  5.5.2512.0 Infodlog.cfg  5.5.2512.0 Infollog.cfg  5.5.2512.0 Infotlog.cfg  5.5.2512.0 Mtacheck.exe  5.5.2512.0 Mtamsg.dll    5.5.2512.0 P2.xv2        5.5.2512.0 X400om.dll    5.5.2512.0 X400omv1.dll  5.5.2512.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0 Service Pack 2 and Microsoft Exchange Server version 5.5 Service Pack 1. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbqfe kbhotfixserver kbbug kbexchange500presp3fix kbfix KB198392

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