Microsoft KB Archive/124286

PPT4: PowerPoint 3.0 Starts When You Try to Run PowerPoint 4.0

PSS ID Number: Q124286 Article last modified on 05-16-1998

windows:4.0,4.0a,4.0c

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for Windows, versions 4.0, 4.0a, 4.0c == 

= SYMPTOMS =

If you double-click the PowerPoint 4.0 icon, PowerPoint 3.0 may start instead.

= CAUSE =

Case 1: The program item property for the PowerPoint icon is incorrect.
The command line associated with the PowerPoint icon specifies the PowerPoint 3.0 program.

Case 2: A network program meters the usage of PowerPoint.
A network metering software package is set to meter PowerPoint and has not been updated to reflect the new subdirectory for PowerPoint 4.0. If this is the case, trying to run the POWERPNT.EXE file directly either by using the Run command from the Program Manager File menu, or by double-clicking on the file in File Manager will result in PowerPoint 3.0 starting up.

= RESOLUTION =

Case 1
For the icon in Program Manager:


 * 1) Click once on the PowerPoint icon in Program Manager to select it.
 * 2) From the File menu, choose Properties.
 * 3) Change the Command Line to run POWERPNT.EXE from the PowerPoint 4.0 directory.

For the icon in Office Manager:


 * 1) Choose the Office Manager tool button and choose Customize.
 * 2) Clear the Microsoft PowerPoint check box to remove the PowerPoint 3.0 button.
 * 3) Choose the Add button, and insert the information for PowerPoint 4.0. A new tool button for PowerPoint 4.0 will be created.

Case 2
Run the metering software’s configuration program and change the path information for PowerPoint’s directory.

A metering program that is monitoring the usage of PowerPoint will intercept a request for starting POWERPNT.EXE and replace POWERPNT.EXE with a stub program. The stub program will get the location of the actual executable program from its configuration program, not from information in the Run command or the Program Item Properties. One such metering program is AppMeter. The path information in the metering program’s configuration editor must be updated to reflect the new program version.

For information about editing AppMeter, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119205 TITLE : PPT4: Segment Load Failure in POWERPNT.EXE w/AppMeter 1.0

= STATUS =

This is not a problem with PowerPoint for Windows.

The third-party products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability. For more information and assistance with AppMeter, contact Funk Software at (617) 497-6339.

Additional query words: 3.00 4.00 4.00a 4.00c power point powerpt wrong version ====================================================================== Keywords : kb3rdparty kbinterop kbnetwork kbdta Version : windows:4.0,4.0a,4.0c Platform : WINDOWS Hardware : x86 Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.