Microsoft KB Archive/327073

= XCON: Stop or Disable the SMTP Service in Exchange 2000 =

Article ID: 327073

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q327073



SUMMARY
To identify or troubleshoot specific issues in Exchange 2000, you may first have to stop or disable the Simple Mail Transfer Protocol (SMTP) service on your Exchange 2000 server. If you disable the SMTP service, internal and external SMTP mail flow stops.



MORE INFORMATION
To stop or disable the SMTP service, follow these steps:
 * 1) On the Exchange 2000 server, click Start, point to Programs, point to Administrative Tools, and then click Services.
 * 2) Locate the SMTP Service.

By default, the Status is Started and the Startup Type is Automatic.
 * 1) Perform one of the following actions:
 * 2) * To stop the SMTP service, right-click the service, and then click Stop.
 * 3) * To disable the SMTP service, right-click the service, and then click Properties. Click the General tab, and then in the Startup type box, click Disabled.

Exchange 2000 users experience the following effects:
 * Users cannot use Microsoft Outlook to open and display any e-mail messages that they received before you stopped the SMTP service.
 * Users can compose and send new e-mail messages, but the messages remain in the Outbox until you restart the SMTP service.
 * Users who rely on the server for mail delivery do not receive any new e-mail messages.

Additional query words: IIS outbox outlook hang

Keywords: kbtransport kbinfo KB327073

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