Microsoft KB Archive/299371

= An Error Message May Be Displayed When a Xircom Rex 6000 with a USB Cradle Is Used =

Article ID: 299371

Article Last Modified on 1/27/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q299371





SYMPTOMS
When you upgrade a computer that has a Xircom Rex 6000 installed that uses the universal serial bus (USB) cradle, you may receive the following error message when the computer starts in Windows XP for the first time:

A Fatal System Error has occurred: 0x000000be (0x80129768,0x00129121,0xF96A4754,0x0000000B)

This error may also occur if you connect the USB cradle for the Xircom Rex 6000 to a computer that is running Windows XP, and then you begin the installation process during the hardware identification phase.



RESOLUTION
To resolve this behavior, contact the manufacturer of the Xircom Rex 6000 for an update that is compatible with Windows XP.



WORKAROUND
To work around this behavior, attach the device to the PC Card instead of the USB port by means of the cradle. This type of error is generated only when you use the USB port.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbenv kbprb KB299371

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