Microsoft KB Archive/99498

= Quantum Hard Card EZ Driver Hangs MemMaker =

Article ID: 99498

Article Last Modified on 11/23/1999

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.21 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q99498



SUMMARY
Quantum Technical Support has confirmed that your computer may stop responding (hang) if you run MemMaker to optimize your computer's memory while a Quantum Hard Card EZ driver is installed in your CONFIG.SYS file.



MORE INFORMATION
The Quantum Hard Card EZ models 42, 85, 127, and 240 use the ATDOSHC.SYS device driver in the CONFIG.SYS file. If you run MemMaker with this device driver in the CONFIG.SYS file, your computer may stop responding and display a blinking cursor when MemMaker restarts your machine the first time. To correct this problem, use a text editor to open the CONFIG.SYS file and temporarily remark out the ATDOSHC.SYS device line as follows:     REM DEVICE=ATDOSHC.SYS Save this change, quit the editor, restart your computer, and then run MEMMAKER.EXE again. After MemMaker has optimized your computer's memory, you can remove the REM command from the ATDOSHC.SYS line in the CONFIG.SYS file.

The products included here are manufactured by Quantum, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For more information, call Quantum Technical Support.

Additional query words: 6.22 6.00 hard-card hardcard plus 6.20

Keywords: KB99498

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