Microsoft KB Archive/193842

= XFOR: DXA Does Not Handle MAC Mail Addresses in Excess of 10 Characters Properly =

Article ID: 193842

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q193842





SYMPTOMS
The Microsoft Exchange DXA does not ensure that Mail ALIAS (MAILBOX) names are truncated to 10 characters. Furthermore, the DXA does not remove invalid characters such as a comma.

If the total length of the user's alias is more than 10 characters, the names are discarded and never included in directory synchronization (dirsynch) operations. The application log shows an error and a warning for each name it discards. For example:   Event: 247 Source: MSExchangeDX Type: Error Category: MS Mail 3.2 Description: The e-mail address of the following transaction is not a  valid format. See previous events logged by the Microsoft Exchange System Attendant component for details. The transaction is A User02, MacGroovy@GroovyMac MSMAIL:User02, MacGroovy@GroovyMac. (Thread 0)

Event: 5 Source: MSProxy Type: Warning Category: none Description: Microsoft Mail address failure. The Mailbox name 'MS:Microsoft/testproxy/User02, MacGroovy' is not valid. There must be  1-10 valid characters.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Directory Synchronization (Dirsync)

  File Name   Version --  Dxa.exe     5.5.2405.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5 for Windows NT. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB193842

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