Microsoft KB Archive/291572

= OL2000: ICQ Integration Causes an Address Security Warning When You Select Different Mail Items =

Article ID: 291572

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Outlook 2000 Service Pack 1

-



This article was previously published under Q291572





SYMPTOMS
Every time you click a different mail item in Microsoft Outlook 2000 Service Release 1 (SR-1) or when you switch back to your Inbox folder and select a mail item, you receive the a prompt with the following Security Warning dialog box:

A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose No.



CAUSE
This problem occurs when you download and install the ICQ 2000 utility on a computer that has Outlook 2002. The ICQ program automatically installs the ICQ Express add-in, which is an Outlook Component Object Model(COM) add-in that tries to retrieve recipient information on every selection change that you make in Outlook.

Attempting to trust the ICQ add-in by using Outlook's new Trusted COM add-in functionality does not work because the ICQ add-in was not written to take advantage of that functionality.

This is a know issue of how ICQ &quot;integrates&quot; with Microsoft Outlook 2000 SR-1.



WORKAROUND
The work around this problem, turn off the ICQ COM add-in in Outlook. To do this:
 * 1) On the Tools menu, click Options.
 * 2) On the Other tab, click Advanced Options.
 * 3) Click COM Add-Ins.
 * 4) Click to clear the ICQ Express check box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbnofix KB291572

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.