Microsoft KB Archive/172421

= Verisign Certificate Password Not Accepted in Key Manager =

Article ID: 172421

Article Last Modified on 6/22/2005

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APPLIES TO


 * Microsoft Internet Information Server 3.0

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This article was previously published under Q172421



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When you try to install a Verisign certificate, Key Manager may not accept the password assigned for that certificate, and the certificate fails to install.



RESOLUTION
Perform the following steps to work around this problem:

 Open the certificate in a text editor (such as Notepad).  Insert blank lines before "Begin Certificate" and after "End Certificate" as below:

-BEGIN CERTIFICATE- MIICiTCCAjOgAwIBAgICAmMwDQYJKoZIhvcNAQEEBQAwgYIxCzAJBgNVBAYTAlVTMRI wEAYDVQQKEwlNaWNyb3NvZnQxJjAkBgNVBAsTHVBlcnNvbmFsIGFuZCBCdXNpbmVzcy BTeXN0ZW1zMTcwNQYDVQQDEy5NaWNyb3NvZnQgRGVtbyBDQSAtLSBGb3IgVGVzdGluZ yBQdXJwb3NlcyBPbmx5MB4XDTk3MDYxMTEzMTYzOFoXDTk4MDYxMTEzMTYzOFowaTEL MAkGA1UEBhMCVVMxEjAQBgNVBAgTCUNoYXJsb3R0ZTELMAkGA1UEBxMCTkMxEjAQBgN VBAoTCU1pY3Jvc29mdDEOMAwGA1UECxMFSXRlYW0xFTATBgNVBAMUDHN0dW1wanVtcG VyMjBbMA0GCSqGSIb3DQEBAQUAA0oAMEcCQG+iFOxAWKwpYwXa/eQKL30g0XIwDk0K7 op8LOoygU86Uih/NkU4dYzVTBUVtvtxEoVyKARBD3ofPBRFEUuaFskCAwEAAaOBqzCB qDCBpQYDVR0BBIGdMIGaoYGFMIGCMQswCQYDVQQGEwJVUzESMBAGA1UEChMJTWljcm9 zb2Z0MSYwJAYDVQQLEx1QZXJzb25hbCBhbmQgQnVzaW5lc3MgU3lzdGVtczE3MDUGA1 UEAxMuTWljcm9zb2Z0IERlbW8gQ0EgLS0gRm9yIFRlc3RpbmcgUHVycG9zZXMgT25se YIQUkMFyaAAfKoR0JtrD7asoDANBgkqhkiG9w0BAQQFAANBACJBMQ19GkgYwcbSShm5 rjnWzgcyamyKVmODav3HDJEkyJRNm2QHBq2NGfQkFXx2zJHLSlP597Vr96g9NlX3uoI= -END CERTIFICATE-

 Save the file and then attempt to install the certificate as before in Key Manager.



STATUS
Microsoft has confirmed this to be a problem with Microsoft Internet Information Server version 3.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
The Verisign certificate is manufactured by Verisign, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For additional information, please see the following article in the Microsoft Knowledge Base:

180018 : SGCINST.EXE Appears to Execute but SGC Does Not Work

Additional query words: 4.00

Keywords: kb3rdparty kbprb kbsetup KB172421

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