Microsoft KB Archive/191651

= Error Starting or Running ActiMates Program When Disc Is Ejected =

PSS ID Number: 191651

Article Last Modified on 10/28/2002

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The information in this article applies to:


 * Microsoft Arthur's Brainteasers 1.0
 * Microsoft Arthur's Math Carnival 1.0
 * Microsoft Arthur's Reading Roundup 1.0
 * ActiMates Software Sampler 1.0

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This article was previously published under Q191651



SYMPTOMS
When you attempt to start one of the software titles listed above and the CD-ROM for the program is not inserted in the CD-ROM drive, you receive the following error message

Problem with Shortcut

The drive or network connection that the shortcut ' .lnk' refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available, and then try again.

where is the name of the program you are attempting to start.

Additionally, if you remove the software title's CD-ROM from the CD-ROM drive while the software title is running, you receive the following error message

Error Reading CD-ROM in drive.

Please Insert CD-ROM with Serial Number ####-#### in Drive. If the CD is still in the drive, it may require cleaning. Press Enter for OK or ESC to Cancel.

where is the letter of the CD-ROM drive.



RESOLUTION
To prevent this issue from occurring, insert the CD-ROM for the software title into the CD-ROM drive before you start the program.

