Microsoft KB Archive/936860

= Xbox 360: How to obtain and use the Xbox 360 Elite Data Migration Kit =

Article ID: 936860

Article Last Modified on 8/22/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox 360 Hard Drive (20 GB)
 * Microsoft Xbox

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SUMMARY
This article describes how to obtain the Xbox 360 Elite Data Migration Kit. It also describes how to use the kit to transfer data from an Xbox 360 console to an Xbox 360 Elite console.



MORE INFORMATION
The Xbox 360 Elite Data Migration Kit is designed to transfer content from the 20-gigabyte (GB) hard drive on an Xbox 360 console to the 120-GB hard drive on an Xbox 360 Elite console.

The Xbox 360 Elite console is intended for new Xbox 360 console customers. If you only want to increase the storage space on your existing Xbox 360 console, we recommend that you purchase the 120-GB Xbox 360 Hard Drive instead of purchasing a new Xbox 360 Elite console.

Transfer data from an existing Xbox 360 console to an Xbox 360 Elite console
Important By using the Xbox 360 Elite Data Migration Kit, you can perform a one-time transfer of content from a 20-GB hard drive on an Xbox 360 console to a 120-GB hard drive on an Xbox 360 Elite console. Both hard drives are fully compatible with the Xbox 360 Elite console and with the original Xbox 360 console, both before and after a data transfer.

Note You can only transfer content from the 20-GB hard drive to the 120-GB hard drive, not from the 120-GB hard drive to the 20-GB hard drive. And you can only perform this transfer one time.

If you already have saved games or other content that is stored on the 120-GB hard drive of an Xbox 360 Elite system, that content is erased when you transfer content from a 20-GB hard drive. The 120-GB hard drive will still contain preloaded content, such as game demos and videos. However, this preloaded content is erased and then replaced with new content during migration. Therefore, the content may be slightly different after the migration is complete. Xbox LIVE Arcade games and other content that you purchased on Xbox LIVE must be downloaded again.

After the data transfer, the 120-GB hard drive will contain every file that could be transferred from the 20-GB hard drive.

The contents of the 20-GB hard drive is erased during migration. If you continue to use the 20-GB hard drive after the transfer, you can still create new saved game files and collect content on the hard drive. However, this content will remain separate from the 120-GB hard drive.

The data transfer cable does not physically connect two hard drives to the console. The data transfer cable is designed for a one-time data transfer of all content from a 20-GB hard drive to a new 120-GB hard drive. You cannot copy or move individual files from one hard drive to another hard drive manually by using the cable, regardless of drive capacity. You cannot use the data transfer cable to transfer data from more than one hard drive or to connect multiple hard drives to a console at the same time.

If you already have saved game files or your Xbox LIVE membership information on the 120-GB hard drive, you can move this content to an Xbox 360 Memory Unit to temporarily store the information during the transfer to avoid losing this information. After the hard drive-to-hard drive transfer is complete, you can safely add the saved game files and the membership information back to the 120-GB hard drive.

Licenses for downloaded content, such as Xbox LIVE Arcade games or TV shows that you obtained from the Video Marketplace, are associated with the console, not with the hard drive. By using the hard drive transfer kit, you will transfer all data from the 20-GB hard drive to the 120-GB hard drive. However, because of data security provisions, the hard drive transfer kit cannot transfer the licenses that are associated with some content. Therefore, to access that content, you must first connect to Xbox LIVE to verify your identity.

Important

 * The transfer process is permanent. You will be unable to access Xbox LIVE Arcade games or TV shows unless you first connect to Xbox LIVE. Therefore, do not transfer data if you want to access this kind of content offline.
 * Rented movies that you downloaded from Xbox LIVE will not be available after you transfer the content. If you have rented any movies, watch the movies before you perform the data transfer.
 * As with any data-transfer process, there is a risk that some of the data or all of the data may be lost during the transfer process. Be aware that you use the data-transfer process at your own risk. Microsoft is not liable for any loss of data that results from the transfer process.

Obtain the Xbox 360 Elite Data Migration kit
 For North America, the United Kingdom, Europe, the Middle East, and Africa, visit the following Web site:

http://www.xbox.com/support/systemuse/xbox360/console/datamigration.htm

For all other countries and regions, contact your local Xbox Support office. For contact information, visit the following Web site:

http://www.xbox.com/support/contact

 Read the program overview. Under Related Links, right-click How to Get Your Free Transfer Cable (PDF), and then click Save Target As to download the order form. After you download the form, print the form, and then complete the form.

Note You must provide the serial number of the Xbox 360 console and of the new Xbox 360 Elite console.

 Mail or fax the form to the fulfillment center.

Note The mailing address and fax number appear on the form.



More information

 * Our fulfillment center processes requests within 24 hours.
 * The fulfillment center uses ground mail to send all orders to customers.
 * Depending on where you are located, you should receive the Elite Data Migration Kit within 3 to 10 business days.

How to use the Xbox 360 Elite Data Migration kit to transfer content from an existing Xbox 360 Hard Drive
To transfer content from the 20-GB hard drive on an Xbox 360 console to the 120-GB hard drive on an Xbox 360 Elite console, follow these steps:  Turn off both consoles, and then remove the 120-GB hard drive from the Xbox 360 Elite console. For more information, see the Xbox 360 Setup manual (Volume 1).</li> Remove the 20-GB hard drive from the original Xbox 360 console, and then attach the 20-GB hard drive to the Xbox 360 Elite console. Disconnect all accessories from the console.</li> Connect a controller, and then turn the controller on.</li> Connect one end of the transfer cable to the 120-GB hard drive.

Important Do not try to force the connection. The transfer cable attaches to the 120-GB hard drive as the following image shows:

</li> Connect the other end of the transfer cable to the USB port on the back of the Xbox 360 Elite console.

Important Make sure that you connect the transfer cable to the USB port on the back of the console. Do not connect the transfer cable to a USB port on the front of the console.

</li> Insert the Hard Drive Transfer Disc that is included with the kit, and then follow the instructions that appear on the screen. To start using the 120-GB hard drive after the transfer is complete, remove the 20-GB hard drive from the Elite console, and then attach the 120-GB hard drive to the Elite console.</li></ol>

Notes <ul> The data transfer can take more than one hour. The length of this time period depends on how much content has to be transferred.</li> The Xbox 360 120-GB Hard Drive Transfer Cable is not a computer accessory. Use the transfer cable only to transfer data to an Xbox 360 120-GB Hard Drive on an Xbox 360 Elite console. If you connect the transfer cable to a computer or to a USB device, you can damage the computer or the USB device. The transfer cable only functions when you use the cable together with the transfer software that is included in the kit.</li> Only use the transfer cable to transfer data from the old hard drive to the new hard drive on an Xbox 360 Elite console. The transfer cable is not designed for a long-term connection to a console or for use with any other USB host or other device. For information about how to dispose of the cable in compliance with the Disposal of Waste Electrical and Electronic Equipment guidelines, see the Xbox 360 Warranty manual (Volume 2).</li> The Xbox Guide is not available during the content transfer.</li> If the transfer is interrupted for any reason, the content will remain on the existing 20 GB hard drive. You can restart the transfer process at any time before the transfer is completed.</li> After you transfer the contents of the original hard drive to the 120-GB hard drive, you will be unable to move files from one hard drive to another hard drive.</li> Because the contents of the 20-GB hard drive are erased during migration, you cannot create mirrored content on both hard drives at the same time. However, you can put the same content on multiple drives by using standard procedures, such as transferring (ripping) song tracks from music CDs.</li> If you delete content that was originally included with the 120-GB hard drive, you cannot restore the data. Before you perform the data transfer, make sure that you do not want to keep any of that content.</li> To help improve performance, the Xbox 360 system software uses some hard drive memory. Therefore, the full storage capacity may not be available to you.</li> For more information about how to transfer data, see the Xbox 360 Setup manual (Volume 1) or visit the following Web site, and then search for &quot;data transfer&quot;:

http://www.xbox.com/support

</li></ul>

Keywords: kbhowto kbxboxperipherals kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxbox360ext kbpubtypekc kbinfo KB936860

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