Microsoft KB Archive/296417

= Error Message About Mapisp32.dll Invalid Page Fault When You Open Schedule+ Profile =

PSS ID Number: 296417

Article Last Modified on 7/18/2001

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The information in this article applies to:


 * Microsoft Schedule+ 7.0

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This article was previously published under Q296417



SYMPTOMS
When you start Schedule+ and you then open a profile or create a new profile for Microsoft Exchange Client (Inbox), the following error message may appear:

Mapisp32 caused an invalid page fault in module kernel32.dll



CAUSE
This behavior can occur if the Mapi32.dll file has become damaged, possibly because Windows Messaging might already have been reinstalled one or more times.



RESOLUTION
To resolve this behavior, rename the Mapi32.dll file, and then remove and reinstall Windows Messaging:
 * 1) In Windows Explorer, locate the Mapi32.dll file, and then rename it to Mapi32.old.
 * 2) Locate the MSMail.inf file in the \Windows\Inf folder, and then copy the file to your desktop.
 * 3) Click Start, point to Settings, and then click Control Panel.
 * 4) Double-click Add/Remove Programs, and then click the Windows Setup tab.
 * 5) Click Have Disk, and then click Browse.
 * 6) Browse through the folder list to locate the MSMail.inf file that you copied to your desktop.
 * 7) Click OK, and then click OK again.



MORE INFORMATION
For additional information about installing Windows Messaging, click the article number below to view the article in the Microsoft Knowledge Base:

235713 How to Reinstall Microsoft Fax and Windows Messaging

Additional query words: wms.exe, s+, schedplus, schedule plus, boot

Keywords: kbenv kbprb KB296417

Technology: kbSchedule700 kbScheduleSearch kbZNotKeyword2

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