Microsoft KB Archive/166402

= XCON: MTA Terminates Unexpectedly With 2110 and 9405 Event IDs =

Article ID: 166402

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q166402





SYMPTOMS
The Microsoft Exchange Message Transfer Agent (MTA) may terminate unexpectedly with events similar to the following:   Event ID:9405 Source:MSExchangeMTA Type:Error Category:Field Engineering Description: An unexpected error has occurred which may cause the MTA to terminate. Error: Exception e005083e occurred at Address 77f1ccc7. [BASE XFER-IN 23] (16)

Event ID:2110 Source:MSExchangeMTA Type:Error Category:Internal Processing Description: A fatal MTA database server error was encountered. A bad list member length is on object 06000058. File offset: 11816911. Attribute ID: 11. Referenced object 00000000 (0 => N/A). Referenced object error: 0. [DB Server XFER-IN 23 42] (16)



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
This problem may occur when a corrupted message is queued for the crashing MTA on another server. The faulting thread's stack may look similar to the following in a Drwtsn32.log file:   FramePtr  RetAddr   Param1   Param2   Param3   Function Name 0572f7a8 020050db  e005083e 00000000 00000000 KERNEL32!UnhandledExceptionFilter+0x1c1 0572f84c 02006a72  00000010 00000026 0000083e EMSMTA!sgplinfo 0572f920 0207dedc  00000026 0000083e 00000000 EMSMTA!sgpminfo 0572fa64 0207f12d  0572fd14 00000001 0250e253 EMSMTA!odpbdrld 0572fa9c 0207c9ff  0572fd14 0250e253 010b0002 EMSMTA!odpbdget 0572fbe4 02084602  0250e116 0572fd14 f16f7c00 EMSMTA!odpbdrrf 0572fdac 02050119  0250e116 0219c338 00e23388 EMSMTA!odpdocpy 0572ff24 0204e5dc  0250e017 0250e0f4 00000000 EMSMTA!otpirtid 0572ff38 0204e48a  72ffb817 00000000 00000398 EMSMTA!otpixfok 0572ff8c 02016f50  00000000 00000000 00000017 EMSMTA!otpimain 0572ffb8 77f04f32  00000017 00000000 00000000 EMSMTA!sbpiwbep 0572ffec 00000000  02016ef4 00000017 00000000 KERNEL32!BaseThreadStart+0x39

Keywords: kbhotfixserver kbqfe kbbug kbfix KB166402

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