Microsoft KB Archive/937763

= The Mail icon is missing from Control Panel after you upgrade to Office 2003 by using a custom transform (.mst) file that contains an Office Profile Settings (.ops) file =

Article ID: 937763

Article Last Modified on 6/7/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
After you upgrade to Microsoft Office 2003 by using a custom transform (.mst) file that contains an Office Profile Settings (.ops) file, the Mail icon is missing from Control Panel.



CAUSE
This issue may occur if the registry entry that points to the Mlcfg32.cpl Control Panel file is missing or damaged.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, follow these steps:  Make sure that the following Control Panel file exists and that it works as expected:



 Click Start, click Run, type regedit, and then click OK. Locate the following registry subkey:

 Make sure that the mlcfg32.cpl registry entry exists. Additionally, make sure that its value is set as follows:



If the mlcfg32.cpl registry entry does not exist, you must create it. To do this, follow these steps:  Right-click the  registry subkey, point to New, and then click String Value. Type mlcfg32.cpl as the name of the registry entry.</li> Double-click the  registry entry, type  :\PROGRA~1\COMMON~1\System\MSMAPI\1033\mlcfg32.cpl in the Value Data box, and then click OK.</li></ol> </li> Exit Registry Editor, and then open Control Panel. The Mail icon is displayed as expected.</li></ol>

Additional query words: OL2003

Keywords: kbprb kbtshoot kbexpertisebeginner KB937763

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