Microsoft KB Archive/132701

Bob Letter Writer: Border Prints Incorrectly With DeskJet

PSS ID Number: Q132701 Article last modified on 10-09-1995

1.00

WINDOWS

= SYMPTOMS =

Letter borders may contain small square boxes when you print a Letter Writer document to an Hewlett-Packard (HP) DeskJet 500 series printer using HP driver version 4.10 in Black Text or Automatic mode.

= RESOLUTION =

To solve the problem, use one of the following methods:

Method 1
Change the printer setting to Grayscale, Color Graphics, or Color Photo.

To change the printer setup within Letter Writer, do the following:


 * 1) In Letter Writer, click the Print Or Send squishy.
 * 2) Click the Set Up Printer squishy.
 * 3) In the Print Setup dialog box, click Options.
 * 4) In the Printout section, click Grayscale or, if you are using a color printer, click Color Graphics or Color Photo.
 * 5) Click OK.


 * or-

Method 2
Update the printer driver to HP DeskJet driver version 5.0 or later.

= MORE INFORMATION =

For more information about HP DeskJet drivers, or for the latest version of the driver, contact Hewlett-Packard.


 * Technical support (800)752-0900
 * BBS (208)344-1691

The Hewlett-Packard products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kb3rdparty kbprint kbprb KBSubcategory: B_Letter

= Additional reference words: w_bob rectangles 1.00 problems printout h-p =

Copyright Microsoft Corporation 1995.