Microsoft KB Archive/905724

= Bonus items are not available for download in the download section in Zoo Tycoon 2 =

Article ID: 905724

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Zoo Tycoon 2
 * Microsoft Zoo Tycoon 2: Endangered Species
 * Microsoft Zoo Tycoon 2: African Adventure
 * Microsoft Zoo Tycoon 2: Dino Danger
 * Microsoft Zoo Tycoon 2: Marine Mania

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SYMPTOMS
When you enter the Microsoft Zoo Tycoon 2 download section, the bonus items that you want to download do not appear. Or, you only see one bonus item to download.

Note The bonus content can be only installed in the game. The computer must be connected to the Internet to download the bonus item.



CAUSE
This issue may occur if the game update is not installed on the computer.



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Download the game update
To resolve this issue, download and install the Zoo Tycoon 2 game update. Then, download the bonus item from in the game. To do this, follow these steps:  Download and install the Zoo Tycoon 2 game update. To do this, visit the following Microsoft Web site:

http://zootycoon.com/Downloads/patches.htm

 After you install the game update, start Zoo Tycoon 2. On the main menu, click Downloads.

Note You must be connected to the Internet. On the Downloads screen, locate the bonus item that you want to install, and then click Download. After the download is completed, exit Zoo Tycoon 2, and then restart the game. Start the game to view the bonus content.</li></ol>

Method 2: Disable the firewall
If you are using a software firewall that allows or blocks access to the Internet on a per-program basis, try disabling the firewall to resolve this issue. Examples of firewalls that allow or block access to the Internet on a per-program basis include Zone Alarm, McAfee Personal Firewall, Norton Internet Security, and Black Ice Defender. For more information about how to disable a firewall, see the firewall documentation.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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MORE INFORMATION
For more information about how to download and install update and bonus items in Zoo Tycoon 1, click the following article number to view the article in the Microsoft Knowledge Base:

313442 How to download and install update and bonus items in Zoo Tycoon

Keywords: kbpatch kbupgrade kbdownload kbupdate kbtshoot KB905724

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