Microsoft KB Archive/241502

= XFOR: Misdirection of E-mail May Occur Under High Load =

Article ID: 241502

Article Last Modified on 9/5/2007

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q241502





SYMPTOMS
E-mail sent to the Internet (SMTP mail) is accidentally sent to the wrong recipient.



CAUSE
Under certain high-load situations VirusWall may mishandle an SMTP "reset" command resulting in a misdirected e-mail message.



RESOLUTION
To resolve this problem, update to the Trend Micro InterScan patch version 3.23. The latest InterScan patches can be obtained from the Trend Micro Web site:

http://www.trendmicro.com/download/product.asp?productid=13



STATUS
Trend Micro has confirmed this to be a problem in the InterScan VirusWall product. Trend Micro has proactively placed an update patch that corrects this problem on its Web site for customers to download.



MORE INFORMATION
For more information on how you can guard yourself from viruses by using the Trend Micro InterScan VirusWall, please visit the following site:

http://us.trendmicro.com/us/products/enterprise/interscan-viruswall/index.html

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Keywords: kbbug kbnofix KB241502

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