Microsoft KB Archive/946569

= Error message when you try to set up Wireless Sync in the Zune software: &quot;Can't Configure Wireless Sync. Error Code: C00D07C9&quot; =

Article ID: 946569

Article Last Modified on 12/19/2007

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APPLIES TO


 * Zune Digital Media Player
 * Zune software

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SYMPTOMS
When you try to set up Wireless Sync in the Zune software, you receive the following error message:

Can't Configure Wireless Sync

Error Summary: Zune was unable to connect to the wireless network access point.

Error Code: C00D07C9



CAUSE
This problem can occur if you select a network that is automatically located when you set up Wireless Sync.



THINGS TO TRY
To resolve the problem, manually configure the wireless sync settings. To do this, follow these steps:
 * 1) Start the Zune software.
 * 2) Connect the Zune device to the computer.
 * 3) Click Settings, click Device, and then click Wireless Sync.
 * 4) Click Set Up Wireless Sync, and then click Show Advanced Settings.
 * 5) Enter the name of the wireless network (SSID).
 * 6) Select a network type.
 * 7) Click Save Settings.
 * 8) Enter a network key or a pass phrase if you are prompted, and then click OK.
 * 9) Click Finish.



MORE INFORMATION
For more information about Wireless Sync, visit the following Zune Web site:

http://www.zune.net/wireless

Keywords: kbzunesoftware kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB946569

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