Microsoft KB Archive/233993

= Cannot Print to Canon BJC 50 Infrared Printer =

Article ID: 233993

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q233993



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to print to a Canon BJC 50 printer using the printer's infrared (IrDA) port from a laptop computer with IrDA support, garbled or blank pages may be printed.



CAUSE
This behavior can occur if the laptop computer has an IrDA 1.1 port but the printer has an IrDA 1.0 port.



RESOLUTION
To resolve this issue, set the computer's IrDA port to version 1.0 in the computer's BIOS settings. If this option is not available, obtain the latest BIOS revision from the manufacturer, or use the following workaround.

To work around this behavior, limit the computer's IrDA port to 56 Kbps or slower. Note that this will cause print jobs to be printed more slowly. To limit the IrDA port's connection speed:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Infrared.
 * 2) Click the Options tab, click the lower speed in the Limit Connection Speed To box, click OK, and then close Control Panel.

Additional query words: HWPRNTS

Keywords: kbhardware kbprb kbprint KB233993

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