Microsoft KB Archive/196781

= XCON: Multiple SMTP and NNTP Entries Within Key Manager =

Article ID: 196781

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q196781



SUMMARY
You may find that there is more than one instance of either SMTP or NNTP protocols within the Internet Information Service (IIS) Key Manager applet. The existence of more than one of the same protocols suggests that the Windows NT Option Pack has been installed on this computer. These multiple instances will cause confusion as to which protocol to install a certificate against.



MORE INFORMATION
To determine which protocol to apply the certificate against, look at the icon associated with it. If there are two SMTP protocols, the protocol that is related to the Windows NT Option Pack will have an icon that resembles a mail message. The protocol that is linked to Exchange Server will have an icon that resembles a newspaper.

If there are two NNTP protocols, it isn't as easy to identify which protocol is associated with which program because both are represented with a newspaper icon. To determine which is which, in the Key Manager, select one of the NNTP protocols, and on the Key menu, select Properties.


 * If the "Server Connection" dialog box is displayed, then this protocol is associated with Exchange Server.
 * If "Server Bindings" is displayed, this protocol is associated with the Windows NT Option Pack.

Even though there are multiple entries within the Key Manager, it doesn't mean that both services are running. By default, only one instance of these services can run at a time.

Keywords: KB196781

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