Microsoft KB Archive/267657

= More Than 4.2 GB of Commit Limit Memory Not Displayed Properly in Performance Monitor =

PSS ID Number: 267657

Article Last Modified on 5/13/2003

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The information in this article applies to:


 * Microsoft Windows NT Workstation 4.0
 * Microsoft Windows NT Workstation 4.0 SP1
 * Microsoft Windows NT Workstation 4.0 SP2
 * Microsoft Windows NT Workstation 4.0 SP3
 * Microsoft Windows NT Workstation 4.0 SP4
 * Microsoft Windows NT Workstation 4.0 SP5
 * Microsoft Windows NT Workstation 4.0 SP6
 * Microsoft Windows NT Workstation 4.0 SP6a
 * Microsoft Windows NT Server 4.0
 * Microsoft Windows NT Server 4.0 SP1
 * Microsoft Windows NT Server 4.0 SP2
 * Microsoft Windows NT Server 4.0 SP3
 * Microsoft Windows NT Server 4.0 SP4
 * Microsoft Windows NT Server 4.0 SP5
 * Microsoft Windows NT Server 4.0 SP6
 * Microsoft Windows NT Server 4.0 SP6a

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This article was previously published under Q267657



SYMPTOMS
If your computer has more than 4.2 gigabytes (GB) of commit limit memory, Performance Monitor does not display the amount correctly. Instead, the displayed value &quot;rolls over.&quot; For example, if your computer has 4.5 GB of commit limit memory, Performance Monitor displays 300 MB of commit limit memory.



CAUSE
A DWORD (32-bit) storage value is used to store this value. A 64-bit value is used after you apply the hotfix.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Size     File name     Platform ---  25-Sep-2000  17:07  4.0.1381.7086  247,056  advapi32.dll  i386 26-Sep-2000 15:44  4.0.1381.7086  192,784  winlogon.exe  i386 25-Sep-2000 17:06  4.0.1381.7086  403,728  advapi32.dll  Alpha 25-Sep-2000 17:06  4.0.1381.7086  275,728  winlogon.exe  Alpha



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: commitlimit

Keywords: kbbug kbfix kbQFE KB267657

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTS400sp1 kbWinNTS400sp2 kbWinNTS400sp3 kbWinNTS400sp4 kbWinNTS400sp5 kbWinNTS400sp6 kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTW400sp1 kbWinNTW400sp2 kbWinNTW400sp3 kbWinNTW400sp4 kbWinNTW400sp5 kbWinNTW400sp6 kbWinNTW400SP6a kbWinNTWsearch

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