Microsoft KB Archive/99107

= PC WRmt: Cannot Download Only Unread Messages =

Article ID: 99107

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Remote 3.2

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This article was previously published under Q99107



SYMPTOMS
If you are using version 3.2 of Microsoft Mail Remote for Windows, there is no way to download only unread messages.



CAUSE
This problem is due to a limitation of EXTERNAL.EXE from versions 3.0 and 3.2 of Microsoft Mail for PC Networks.



MORE INFORMATION
Suppose you are running Mail Remote for Windows at work. You want to retrieve all the messages from the postoffice and delete them from the mailbag (&quot;Send All and Retrieve Unread Messages&quot;).

Yet you are also running Mail Remote for Windows at home. From home, you want to use headers (&quot;Send All and Retrieve Selected Messages&quot;) to see if there is any mail, read mail at home, and when you come into work the next day you would like that mail retrieved and stored in your message store file (MMF). However, messages you read at home are not retrieved to your office.

To get them, you must change the setup at work, get headers, mark everything for retrieval, connect to Mail, and then change the setup back to receive all messages. However, there is no way to ask EXTERNAL.EXE for all unread messages. There also is no way to determine whether or not a read message already exists in the inbox, so downloading all messages would create duplicates.

Additional query words: 3.20

Keywords: KB99107

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