Microsoft KB Archive/203879

= WD2000: Click and Type Pointer Does Not Change When Moving over Blank Area in Document =

Article ID: 203879

Article Last Modified on 12/6/2000

-

APPLIES TO


 * Microsoft Word 2000 Standard Edition

-



This article was previously published under Q203879





SYMPTOMS
When you move your mouse pointer from left to right over a blank area of your document, the mouse pointer does not change to different Click and Type alignment pointers.



CAUSE
This problem is known to be caused by certain versions of video drivers. The following is a list of known video drivers that cause this problem:

 Vendor         Board Model          Driver Version

ATI            Rage II / II+        NT 4.0.0 4.3.92



RESOLUTION
To resolve this problem, upgrade your existing video driver to an updated video driver from your video card manufacturer or computer system manufacturer.

For information about how to contact your video card or computer system manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



MORE INFORMATION
For additional information about Click and Type, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

209570 WD2000: Moving Pointer Across Blank Area Shows Different Shapes

231435 WD2000: Click and Type May Not Work Correctly with Right-to-Left Word 2000 Documents

Additional query words: click-and-type monitor display screen

Keywords: kbprb KB203879

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.