Microsoft KB Archive/149542

= XFOR: IMC Error 1067, Dr. Watson on MSEXCIMC.EXE =

Article ID: 149542

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q149542



SUMMARY
When you start the Microsoft Exchange Server version 4.0 Internet Mail Connector (IMC) and the user specified as the Administrator Mailbox is missing an X.400 address, the following error message is displayed:

Dr. Watson:

An application error has occurred and an application error log is being generated.

MSEXCIMC.EXE

Exception: access violation (0xc0000005), Address 0x10205c11

After you click OK, or if you wait for a few seconds, a Services error message is displayed:

Could not start the Microsoft Exchange Internet Mail Connector service on \\.

Error 1067: The process terminated unexpectedly.

With the Microsoft Exchange Server version 5.0 Internet Mail Service (IMS), you see a different address in the exception error and no 1067 error is generated. You receive the following Dr. Watson error message:

Dr. Watson:

An application error has occurred and an application error log is being generated.

MSEXCIMC.EXE

Exception access violation (0xc0000005), Address: 0x0042db78



MORE INFORMATION
To correct this behavior, start the Microsoft Exchange Administrator program, open the properties page of the IMC or IMS that is exhibiting this problem, and note which user is shown as the Administrator's Mailbox. Next, bring up the properties page of that user, click the E-Mail Addresses tab, and add an X.400 address.

Another way to correct this behavior is to specify a different user (who already has an X.400 address) in the Administrator's Mailbox box on the IMC or IMS properties page.

Additional query words: event id 1034 error 2186

Keywords: kbusage KB149542

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