Microsoft KB Archive/938804

= You receive an error message when you try to open a Project 2007 file that is protected with a password in Project 2003 Service Pack 3 =

Article ID: 938804

Article Last Modified on 9/18/2007

-

APPLIES TO

 Microsoft Office 2003 Service Pack 3, when used with:  Microsoft Office Project Professional 2003

 Microsoft Office Project Standard 2003 

-



SYMPTOMS
You install Microsoft Office Project 2003 Service Pack 3 (SP3). However, when you try to open a Microsoft Office Project 2007 file that is protected with a password in Project 2003 SP3, you receive one of the following error messages:  Error message 1

An unexpected problem occurred while opening the file.

The file may be damaged. Try using a backup copy.

 Error message 2

The password is incorrect.

Retype the password, and then try again.

</li></ul>

<div class="cause_section">

CAUSE
This problem occurs because Project 2003 SP3 does not support the opening of Project 2007 files that are protected with a password. Project 2003 SP3 supports the opening of Project 2007 files only if they are not protected with a password.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: password-protected VISIO2003 VSO2003 VISIO2007 VSO2007

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB938804

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.