Microsoft KB Archive/297187

= FP2000: No Error Message, Form Results Not Submitted After You Upgrade FrontPage Server Extensions for UNIX =

Article ID: 297187

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft FrontPage 2000 Server Extensions

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This article was previously published under Q297187



SYMPTOMS
After you upgrade to FrontPage 2000 Server Extensions for UNIX, if you attempt to send form results to an e-mail address, the submission fails but you do not receive an error message. If you view the form results page, you see the following:

[FrontPage Save Results Component]

This indicates a problem with the form or the server configuration.



CAUSE
This problem can occur if you send the form results to an e-mail address that is formatted like this:

user/server@example.microsoft.com

This problem is related to an earlier fix that prevents you from using a forward slash (&quot;/&quot;) in an e-mail address.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next FrontPage 2000 Server Extensions service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date              Time        Size          File name --  July 17, 2001     00:08       13,544,957    FP40.RS6000.TAR.GZ



WORKAROUND
To work around this problem, use either of the following methods:
 * Use an external email address that internal people have access to.

-or-
 * Change the policy on how to format e-mail addresses.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbnofix kbqfe KB297187

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