Microsoft KB Archive/299580

= Device may not work when you access a network share by using the Windows preinstall environment =

Article ID: 299580

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q299580



SYMPTOMS
When you try to access network shares by using the Windows Preinstall environment, your computer may stop responding (hang) or you may receive the following error message:

System Error 59 has occurred

A device attached to the system is not functioning.



CAUSE
This problem occurs because the Windows Preinstall environment cannot access distributed file system (Dfs) shares.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Additional query words: kbSetup

Keywords: kbbug kbenv kbfix kbhardware kbnetwork kbsetup kbwinxpsp1fix KB299580

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