Microsoft KB Archive/828737

= PRB: The Value for Shadow Copy Percentage Used May Not Be Accurate in the Windows Storage Server 2003 WebUI =

Article ID: 828737

Article Last Modified on 12/19/2003

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APPLIES TO


 * Microsoft Windows Storage Server 2003

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SYMPTOMS
In the Microsoft Windows Storage Server 2003 WebUI, you can use the settings on the Shadow Copies tab to configure shadow copies on the server. When the maximum size of a shadow volume is configured to No Limit, the value in the Percentage Used column for that designated volume indicates that 0% has been used. The value always remains at 0%, regardless of how much space is actually used for shadow copies.

Additionally, if a limit is set, the percentage that is indicated may not accurately reflect the actual space that is available.



CAUSE
If the shadow volume is configured with no size limit, there is no way to accurately calculate the percentage that is used.



WORKAROUND
To work around this problem and to view the space that is used on the hard disk of the designated volume, follow these steps:
 * 1) In the WebUI, click the Shadow copies tab, and then select the check box that is next to the volume that you want to view.
 * 2) Click Properties, and then view the value that appears next to the text, &quot;Total Space Used by shadow copies on volume&quot;.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Additional query words: Server Appliance Kit SAK &quot;server appliance kit&quot;

Keywords: kbprb KB828737

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