Microsoft KB Archive/930634

= Error message when you try to start an application in Microsoft SoftGrid Client or you try to add a new application in the SoftGrid Client MMC snap-in: &quot;Error code: xxxxxx-xxxxxx44-00000007&quot; =

Article ID: 930634

Article Last Modified on 3/13/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to start an application in Microsoft SoftGrid Client or you try to add a new application in the SoftGrid Client Management Microsoft Management Console (MMC) snap-in, you receive the following error message:

The SoftGrid Client could not launch Application.

The application file will not work on the current operating system. Please report the following error code to your System Administrator.

Error code: xxxxxx-xxxxxx44-00000007

The SoftGrid Client could not create a new application from 'Path\FileName.osd'.

The application file will not work on the current operating system. Please report the following error code to your System Administrator.

Error code: xxxxxx-xxxxxx44-00000007

When this problem occurs, an entry that resembles the following is logged in the SoftGrid Client log file (Sftlog.txt):

The SoftGrid Client could not parse the OSD file 'Path/FileName.osd' Reason: No valid implementation for this machine (rc 04-00000007)



CAUSE
This problem occurs because the .osd file is not configured to run on the operating system.

To enable an .osd file to run on a specific operating system, you must specify that operating system within the .osd file. To do this, set the VALUE attribute of the  element. For example, the VALUE attribute must equal &quot;WinXP&quot; if you want to run the .osd file from Microsoft Windows XP Professional. The following table lists the operating systems and corresponding values of the VALUE attribute.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Edit the .osd file by using a text editor. For example, edit the file by using Notepad.
 * 2) Locate the  element or elements within the  element.
 * 3) Verify the VALUE attribute for each  element.
 * 4) On a new line, type a new operating system value, depending on the operating system that you want to enable. For example, type .
 * 5) After you make changes, save the .osd file.

For example, the .osd file may contain the following lines of code.         <OS VALUE=&quot;Win2003TS&quot;/> <OS VALUE=&quot;WinVista&quot;/> </IMPLEMENTATION> </SOFTPKG>

Keywords: kbexpertiseinter kbtshoot KB930634

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