Microsoft KB Archive/887937

= You receive the error message &quot;The network location cannot be reached&quot; when you upload a Windows XP Riprep image to a RIS server =

Article ID: 887937

Article Last Modified on 4/22/2005

-

APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional

-





SYMPTOMS
When you use Riprep.exe to upload a Microsoft Windows XP Professional image to a Remote Installation Services (RIS) server, you may receive one or more of the following error messages:

Error message 1

STARTROM.COM

The network location cannot be reached. For information about network troubleshooting, see Windows Help

Error message 2

NTDETECT.COM

The network location cannot be reached. For information about network troubleshooting, see Windows Help

Error message 3

NTLDR

The network location cannot be reached. For information about network troubleshooting, see Windows Help

Error message 4

RISTNDRD.SIF

The network location cannot be reached. For information about network troubleshooting, see Windows Help



CAUSE
This problem occurs when the line LegacyNIC = 1 is missing from the Ristndrd.sif file. The Ristndrd.sif file is located in the I386 folder of the corresponding backing Risetup image on the RIS server.



WORKAROUND
To work around this problem, you have to add the line LegacyNIC = 1 to the Ristndrd.sif file before you create the Windows XP Riprep image. The Ristndrd.sif file that you have to modify must be in the following folder: RemoteInstall\Setup\ \Images\ \I386.

Note The Ristndrd.sif file that you have to modify is located in the backing Risetup image for the Riprep image (the CD-based image). For example, if you are uploading a Windows XP Service Pack 1 Riprep image, the backing image (CD-based) is the Windows XP Service Pack 1 RIS image. In this example, the Ristndrd.sif file is in the following folder: RemoteInstall\Setup\Language\Images\Backing_Risetup_image\I386.

To modify the Ristndrd.sif file, follow these steps:
 * 1) In Notepad, open the Ristndrd.sif file.
 * 2) Locate the [Unattended] section.
 * 3) In the [Unattended] section, type LegacyNIC = 1.
 * 4) Save the file, and then close Notepad.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: RIS Winxp

Keywords: kberrmsg kbtshoot kbprb KB887937

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.