Microsoft KB Archive/114311

Setup and Boot Hangs with HP NetServer PSS ID Number: Q114311 Article last modified on 07-07-1994

3.10

WINDOWS

= SYMPTOMS =

Hewlett-Packard (HP) NetServer series computers with onboard Adaptec AIC7770 SCSI controllers stop responding (hang) during SCSI detection in Windows NT Setup. Even if Setup completes successfully, Windows NT may hang during the boot process.

= CAUSE =

This problem is caused by a conflict with the data transfer rate on the onboard AIC7770 SCSI controller.

= RESOLUTION =

A fix is available on Hewlett-Packard’s BBS at (408) 553-3500. The file to download is LMLFB01D.EXE. This driver replaces ARROW.SYS (which becomes NTBOOTDD.SYS after installation.) When you upgrade to U.S. Service Pack 2 for an HP NetServer, the file ARROW.SY_ should be deleted from disk 5 and replaced with the ARROW.SYS in LMLFB01D.EXE (renamed to ARROW.SY_).

For additional information, contact HP Technical Support at (208) 323-2551.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional reference words: 3.10 ntas KBCategory: KBSubCategory: bootup

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Copyright Microsoft Corporation 1994.