Microsoft KB Archive/295814

= OFF2000: You Receive Three Error Messages Before Clip Gallery Starts =

Article ID: 295814

Article Last Modified on 1/6/2006

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APPLIES TO


 * Microsoft Bookshelf 1993 Standard Edition
 * Microsoft Publisher 98 Standard Edition

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This article was previously published under Q295814



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you install Microsoft Publisher 98, and then start Microsoft Clip Gallery, you receive the following error message three times in succession:

Not enough memory to complete the operation.

After the third error message, Clip Gallery starts correctly.



CAUSE
This behavior is caused by the presence of the following keys in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClipArt Gallery\3.0\ConcurrentDatabases\Publisher 5.0\Clipart 1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClipArt Gallery\3.0\ConcurrentDatabases\Publisher 5.0\Clipart 2

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClipArt Gallery\3.0\ConcurrentDatabases\Publisher 5.0\Clipart 3



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, follow these steps:  Click Start, and then click Run. In the Run dialog box, type regedit, and then press ENTER. In the Registry Editor, locate the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClipArt Gallery\3.0\ConcurrentDatabases\Publisher 5.0\Clipart 1

NOTE: The above registry key is one path; it has been wrapped for readability.

 On the Edit menu, click Delete, and then click Yes to confirm the deletion. Repeat steps 3 and 4 to delete the following keys:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClipArt Gallery\3.0\ConcurrentDatabases\Publisher 5.0\Clipart 2

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ClipArt Gallery\3.0\ConcurrentDatabases\Publisher 5.0\Clipart 3

 On the Registry menu, click Exit.</li></ol>

NOTE: You may need to reinstall Clip Gallery.

Additional query words: OFF2000

Keywords: kbprb KB295814

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