Microsoft KB Archive/273534

= ENT2001: Compressed File Attachments Do Not Decompress When You Receive Messages =

Article ID: 273534

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition
 * Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update)

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This article was previously published under Q273534



SYMPTOMS
Entourage does not automatically expand compressed file attachments that you receive.



WORKAROUND
Apple Macintosh uses the Aladdin Systems StuffIt program for file compression. This program can both reduce the size of a large file before you send the file in a message and include multiple files in a single archive. The Apple Macintosh Operating System (Mac OS) 8.0 and later, includes a version of StuffIt Expander that can decompress Stuffit archives. You can identify the StuffIt archive by the &quot;.sit&quot; extension that is appended to a file name.

To decompress a file archive by using StuffIt Expander:
 * 1) Click your StuffIt archive in the e-mail message, and then click Save. Note the folder location of the saved archive.
 * 2) Locate the StuffIt archive that you saved in step 1.
 * 3) Double-click the StuffIt archive. The archive is decompressed and separates its constituent parts to their original state. By default, StuffIt Expander places the decompressed file in the same location as the original archive.

NOTE: If you receive a message with an attachment that uses a compression technology other than StuffIt, ask the person that sent you the message what they used to create the archive. In most cases, the procedure that is described in this section can work by using an installed compression technology.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: Apple Mac zipped

Keywords: kbprb KB273534

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