Microsoft KB Archive/175057

Money 98: IPF in Kernel32.dll Caused by Rpawinet.dll

PSS ID Number: Q175057 Article last modified on 01-23-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

In Money 98, you may receive the following error message when you try to download an Internet Update:

Invalid Page Fault in Kernel 32.dll

This can also occur when you make other Internet connections in Money.

= CAUSE =

This issue can occur if you do not use the latest version of the Rpawinet.dll file. This file is installed by CompuServe WinCIM and used for passthrough authentication. Versions 2.6 and earlier of the Rpawinet.dll file have been known to cause this error.

= RESOLUTION =

If you have the Rpawinet.dll file on your computer, rename the file, restart Windows, and then try to download an Internet Update again in Money.

If the problem is resolved, contact CompuServe to obtain the latest version of the Rpawinet.dll file.

NOTE: Microsoft has not tested this file and therefore cannot guarantee its results.

= MORE INFORMATION =

To determine the version of the Rpawinet.dll file, follow these steps:


 * 1) Quit Money.
 * 2) Click Start, point to Find, and then click Files Or Folders.
 * 3) In the Look In box, click the drive where you installed Microsoft Windows. This is usually the C drive.
 * 4) In the Named box, type “rpawinet.dll” (without the quotation marks), and then click Find Now.
 * 5) In the list of found files, right-click the Rpawinet.dll file, and then click Properties.
 * 6) On the Version tab, note the file version.
 * 7) Click Cancel, but do not close Find.

If the version is earlier than 2.7, rename the file using the following steps:

  In the list of found files, right-click the Rpawinet.dll file, and then click Rename.   Press the RIGHT ARROW key on your keyboard.   Type “.old” (without the quotation marks), and then press ENTER. This should rename the file to Rpawinet.dll.old.   Close Find Files. 

Open Money and attempt the Update Internet call again. If you use CompuServe as your Internet Service Provider, you may wish to contact them to obtain the latest version of this file. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: w_money 6.0 3rd party woody firstaid crash crashes crashing crashed quit quitting quits fail fails failing failed break

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========================================================= Keywords : kbdta mnyweb kbonline kbfaq Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.