Microsoft KB Archive/151644

= Microsoft Knowledge Base =

FastTips: The New MSN Questions & Answers
Last reviewed: October 7, 1997

Article ID: Q151644

The information in this article applies to:


 * The Microsoft Network versions 1.00, 1.05, 1.20, 1.30, 2.00, 2.50

SUMMARY
This article contains the complete text of the "The New MSN Questions & Answers" fax script.

This fax script is available to customers who call the Microsoft Network Member Support Line at (888) 676-8477.

MORE INFORMATION
1. Q. What exactly is the New MSN?

A. The New MSN is an entirely new product with new content and a new user interface. The new user interface will allow MSN Members to use MSN as a program viewer for viewing the MSN content and as a browser for viewing sites on the Internet.

2. Q. Is it possible to use the Old MSN and the New MSN at the same time?

A. Yes, it is possible to access both the Old MSN and the New MSN simultaneously, because the New MSN acts exactly like any other Web site and is a separate software product.

To find the Old MSN:

1. Click Essentials in the Program Viewer. 2. Click MSN Classic and Custom Page. 3. Click Classic Categories.

In the near future, we will be discontinuing the old MSN in order to     make room for other interesting programs.

3. Q. Which of the old MSN files can I delete from my hard drive now that I     have installed the new MSN?

A. We do not recommend that you delete any of the old MSN files at this time. The removal of these files may interfere with the functionality of the new MSN.

4. Q. What are MSN Premier Memberships?

A. These are subscription plans that include access to communications services and additional exclusive content. Premier Memberships are available both with or without Internet access from Microsoft.

The pricing plans are as follows:

1. MSN Premier Plan $6.95/month 5 hours/month included $2.50 each additional hour

2. MSN Premier Unlimited Plan $19.95/month Unlimited usage

3. MSN Premier ISDN Unlimited Plan $49.95/month Unlimited usage

4. MSN Premier Destinations Plan (for people        who already have Internet access) $6.95/month Unlimited access to MSN content