Microsoft KB Archive/892257

= Error message when you use the Removable Storage Management snap-in on a Windows Server 2003-based computer: &quot;The network connection does not exist&quot; =

Article ID: 892257

Article Last Modified on 1/5/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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SYMPTOMS
When you use the Removable Storage Management snap-in on a Microsoft Windows Server 2003-based computer, you may receive the following error message:

The network connection does not exist.

This problem may occur if the following conditions are true:
 * You use the Removable Storage Management snap-in to browse removable storage media that is located on a remote Windows Server 2003-based computer.
 * The remote computer is running Windows Firewall.
 * The remote computer is running the Removable Storage service.

Note You may receive the error message even after you enable TCP port 445 in Windows Firewall on the remote computer.



CAUSE
This problem may occur if the remote procedure call (RPC) and DCOM traffic that is passing through Windows Firewall is not enabled on the remote computer.



RESOLUTION
To resolve this problem, configure Windows Firewall settings on the remote computer to allow for remote administration. To do this, follow these steps:  Log on to the remote computer as an administrator. Open a Command Prompt window. At the command prompt, type the following command, and then press ENTER:

netsh firewall set service REMOTEADMIN ENABLE

 After you successfully run the command, type exit at the command prompt, and then press ENTER.





MORE INFORMATION
For more information about Windows Firewall settings, click the following article number to view the article in the Microsoft Knowledge Base:

875357 Troubleshooting Windows Firewall settings in Windows XP Service Pack 2

For more information about how to connect two computers through Windows Firewall, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa389286.aspx

Keywords: kbexpertiseinter kbtshoot KB892257

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