Microsoft KB Archive/129540

Money Err Msg: The Transaction Cue Cards or Previews Cannot…

PSS ID Number: Q129540 Article last modified on 07-14-1997

3.00 3.00a

WINDOWS

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=========================================================

3.00 3.00a WINDOWS

= SYMPTOMS =

When trying to run the Microsoft Money Preview or the Transaction Cue Cards, you may get the following error message:

The Transaction Cue Cards or Previews cannot be run at this time. Your computer may be low on memory or missing one or more of the required files. Close other applications or run Microsoft Money Setup again.

= CAUSE =

This occurs when you install Money in the root directory of your hard drive.

= RESOLUTION =

Manually remove the money files from the hard drive and reinstall Money into its own directory. Remove the following files from the root of your hard drive before running SETUP.EXE again:

CALCINT.DLL CALCLOAN.DLL CALCRETR.DLL CALCSAV.DLL DELUXE.WRI LOANSU.DLL MNYCHEK0.WMF MNYCHEK1.WMF MNYCHEK2.WMF MNYCHEK3.WMF MNYCHEK4.WMF MNYCHEK5.WMF MNYCHEK6.WMF MNYESRV.DLL MSMNYWIZ.DLL MSMONEY.EXE MSMONEY.HLP MSMONEY3.TXT ONLINE.WRI TAX.TBL TAXAUS.TBL TAXCAN.TBL WIZHELP.HLP XL2MNY.XLA

You should also remove the MONEYCBT directory from the hard drive.

If you have not entered data, you can also delete the MSMONEY.MNY file. If you have input data, you will want to move this file to the new MSMONEY directory after running SETUP.EXE, before running Money for the first time.

For more information about how to perform these tasks in Windows, see your Windows printed documentation or online Help.

KBCategory: KBSETUP KBSubcategory:

Additional reference words: w_money 3.00 3.0a ====================================================================== Keywords : KBSETUP Version : 3.00 3.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.