Microsoft KB Archive/168891

= Err Msg: Hotfix Internal Consistency Error: Invalid Tree Pointer =

Article ID: 168891

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q168891



SYMPTOMS
When you install a hotfix for Windows NT version 4.0 using the Hotfix.exe tool, the following error message may occur:

Hotfix:The fix is already installed. Hotfix:Internal consistency error: Invalid Tree pointer =



CAUSE
This error message occurs when the hotfix has already been applied or a hotfix with an identical name has been installed. The Hotfix.exe tool cannot write the information in the registry because the key already exists.



RESOLUTION
Remove the previous installation before reapplying a hotfix. To remove the previous installation, follow these steps:
 * 1) Click the Start button, point to Programs, and then click Command Prompt.
 * 2) Change to the folder in which the hotfix you want to remove is located.
 * 3) Type either of the following lines:
 * 4) * hotfix.exe /remove


 * 1) * hotfix.exe /r



MORE INFORMATION
The Hotfix.exe tool creates a Hotfix folder in the Winnt folder. In that folder, each hotfix has its own folder containing the replaced file or files.

Hotfix.exe is a tool that makes the installation, tracking, and maintenance of hotfixes easier.

The command syntax for Hotfix.exe is: Hotfix [ /H /R /V ] [ ] Hotfix /I [source dir] Hotfix [\\computername] [ /L /F ] [ ]

/Full   or /F  Specifies a full listing. Default is brief. /Help /H or /? Displays this message. /Install or /I Installs the hotfix identified by the Hotfix.ini file in the, or the current directory in the was not specified. The fix is installed on the local computer. /List   or /L  Displays a list of all installed hotfixes. If a                  hotfix name is specified, a detailed listing of the specific hotfix is displayed. /Remove or /R  Removes the specified hotfix from the local computer. /Verify or /V  Verifies that the specified hotfix is correctly installed on the local computer. If no hotfix name is                  specified, all installed hotfixes will be checked. \\computername The name of a remote Windows NT computer that will be                   the target of the command. This can only be used with the /LIST command option. The name of the hotfix. Source directory containing the corrected files and the Hotfix.ini file for the hotfix.

Additional query words: hot fix

Keywords: kberrmsg KB168891

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