Microsoft KB Archive/308705

= SMS: Cannot Install Client Components on Computer That Has Terminal Services Installed =

Article ID: 308705

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3
 * Microsoft Systems Management Server 2.0 Service Pack 4

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This article was previously published under Q308705



SYMPTOMS
When you install the SMS Client components, the SMS Client software installation may not complete successfully. You see only the WN_LOGON.log file in the client logs folder (Winnt\Sms\Ms\Logs). The last entry in the WN_LOGON.log file is:

Calling _spawnl(&quot;C:\WINNT\MS\SMS\CORE\BIN\Boot32wn.exe&quot;, &quot;C:\WINNT\MS\SMS\CORE\BIN\Boot32wn.exe&quot;, &quot;-NT&quot;,

This problem occurs when you install the SMS Client components on:
 * A Microsoft Windows NT-based computer with Terminal Services installed by means of Smsls.bat.

-or-
 * A Microsoft Windows 2000-based computer with Terminal Services installed by means of Smsls.bat.



CAUSE
This problem occurs if the Terminal Services service is installed on a Windows NT-based computer or a Windows 2000-based computer.



WORKAROUND
Install the client manually by using either Smsman.exe or Windows NT Remote Installation.

Additional query words: prodsms

Keywords: kbprb KB308705

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