Microsoft KB Archive/122921

= Windows NT Setup May Fail on IBM 8640-OP* =

Article ID: 122921

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q122921



3.50

WINDOWS

kbhw



SYMPTOMS
Windows NT version 3.5 Setup may not complete installation on IBM 8640-OP* computers. Setup stops responding (hangs) when it reboots to the graphical user interface (GUI) portion of Setup. No error message appears.



CAUSE
The IBM 8640-OP* computer is equipped with an IBM PCI SCSI adapter that is not currently supported by Windows NT version 3.5. The standard equipment video card is also manufactured by IBM and does not work with Windows NT version 3.5.

This computer is on the Hardware Compatibility List (HCL) for Windows NT version 3.5, but this does not include the standard SCSI and video card.



WORKAROUND
The only workaround for this problem at this time is to install a video card and a SCSI adapter that are supported by Windows NT version 3.5.

The IBM products discussed here are manufactured by International Business Machines Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: KB122921

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