Microsoft KB Archive/91082

= Dial This Number Fails to Dial Phone Correctly =

Article ID: 91082

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Windows 3.0 Standard Edition
 * Microsoft Works 2.0 Standard Edition
 * Microsoft Works 2.0a

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This article was previously published under Q91082



SUMMARY
For the Dial This Number command to function in Microsoft Works for Windows, you must have a Hayes-compatible modem on either COM1 or on COM2. Also, Works for Windows must be set to the correct COM port.



MORE INFORMATION
To check this setting, choose Works Settings from the Options menu and make sure the appropriate COM port is selected.

A way to troubleshoot this function is to try the Autodial function from the Windows Cardfile application. If this does not work, then there may be a problem with the configuration or compatibility of the modem, or a conflict with another hardware device.

Keywords: KB91082

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