Microsoft KB Archive/137757

PPT4: Apple File Exchange 7.0 Will Not Work with System 7.5.1

PSS ID Number: Q137757 Article last modified on 07-08-1998

MACINTOSH:3.0,3.0b,4.0,98

MACINTOSH

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= SYMPTOMS =

When you attempt to run Apple File Exchange on the Macintosh System Software version 7.5.1 you may receive the following error:

The Application “unknown” has unexpectedly quit, because an error of type 1 occurred

= RESOLUTION =

To work around this problem, use any of the following methods (avoid method 3 if you are not sure which type of Macintosh you have):

Method 1: Use the Macintosh System 7.5 Disk Tools disk
Start the computer from the Macintosh System 7.5 disk tools floppy disk.

Method 2: Use the Macintosh System 7.5 compact disc
Start the computer from the compact disc that contains your system software:


 * 1) Insert the compact disc in the disc drive
 * 2) On the special menu, click restart.
 * 3) When the computer shuts down, hold down the “c” key.

Method 3: Remove the System 7.5 Update and restart the computer
CAUTION: Do not use this method if you are unsure of the type of Macintosh computer your are using. If you are using one of the following types of Macintosh computers, your computer will not start if you remove the System 7.5 Update file:


 * Power Macintosh 6100/66
 * Power Macintosh 7100/80
 * Power Macintosh 7100/80AV
 * Power Macintosh 8100/100
 * Power Macintosh 8100/100AV

Remove the System 7.5 Update file from the system folder and then restart your computer.

= MORE INFORMATION =

The Apple File Exchange is a utility that ships with versions 7.0 and earlier of the Macintosh System software. It allows you to read from and write to MS-DOS formatted disks.

System 7.1 and later ship PC Exchange as a replacement for the Apple File Exchange.

The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

ARTICLE-ID: Q130674 TITLE : Works 3.0: Setup Installation Hangs with System 7.5.x

Additional query words: Apple file exchange cross 4.00 m_powerpt macsys AFE ====================================================================== Keywords : kb3rdparty kbdta Version : MACINTOSH:3.0,3.0b,4.0,98 Platform : MACINTOSH Hardware : MAC Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.