Microsoft KB Archive/107638

PUB2: "ClipArt Gallery Cannot Open..." Error

= PUB2: "ClipArt Gallery Cannot Open..." Error =

Q107638
--- The information in this article applies to:

- Microsoft Publisher for Windows, versions 2.0, 2.0a ---

SYMPTOMS

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You may receive the following error message:

The ClipArt Gallery cannot open C:\MSPUB\CLIPART\PUB20ART.IDX. You may be having hardware problems or someone else may be using the file.

CAUSE

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Local, non-shared installation --

This error message is generated if the following five events have occurred:

1. Publisher and ClipArt Gallery have been installed.

2. Clip art images have been added to the ClipArt Gallery (IDX files have  been merged with ARTGALRY.IDX).

3. Publisher has been erased and reinstalled to a different location.

4. The ARTGALRY.INI file is still the original file; it was not replaced when Publisher was reinstalled.

5. ClipArt Gallery has been started.

NOTE: The lines in the ARTGALRY.INI file still point to the original location of PUB20ART.IDX and it is no longer at that location.

Network-shared workstation installation ---

When trying to run ClipArt Gallery after installing Microsoft Publisher 2.0 to a network node/workstation using SETUP /N, you may receive the following error message

The ClipArt Gallery cannot open :\MSPUB\CLIPART\PUB20ART.IDX. You may be having hardware problems or someone else may be using the file.

where is the drive in which your MSPUB directory resides.

RESOLUTION

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Local, non-shared installation --

Try one of the following methods:

1. If the IDX files have not been merged with ClipArt Gallery, edit the ARTGALRY.INI file, [Import] section, correcting the paths to the IDX file(s), prior to starting ClipArt Gallery and attempting to merge the IDX file(s).

-or-

2. If ClipArt Gallery has been launched and the IDX files merged:

- Delete the ARTGALRY.INI file from the \WINDOWS directory.

- Delete the IDX and THM files from the \WINDOWS\MSAPPS\ARTGALRY subdirectory.

- Reinstall the program files from a custom installation of Publisher. This will put the correct lines back into the [Import] section of the ARTGALRY.INI file and allow the merge process to recur the next time ClipArt Gallery is started, by giving the correct paths to the IDX files.

Network-shared workstation installation ---

To rectify this problem, do one of the following two procedures:

1. Re-install Microsoft Publisher 2.0 to the network (SETUP /A). Set the PUB20ART.IDX and PUB20ART.THM files to Read-Only before any user runs ClipArt Gallery.

-or-

2. Re-install using Microsoft Publisher 2.0a disks. Publisher 2.0a Setup marks these files as Read-Only automatically.

To obtain Publisher 2.0a, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, call the Microsoft International Sales Information Center at (425) 936-8661.

MORE INFORMATION

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When ClipArt Gallery is started for the first time, a message window is displayed titled, "Microsoft ClipArt Gallery." In it, the following message, or one similar to this, will appear:

Would you like to add clipart from Microsoft Publisher 2.0 now? This may take a few minutes. Yes No

If you choose Yes, ClipArt Gallery looks to the ARTGALRY.INI file in the [Import] section to find the path to any existing IDX files. If this search reveals lines such as the following that point to IDX files

[Import] File1=E:\CLIPART, PUB20ART.IDX, PUB20ART.THM, Microsoft Publisher 2.0

the IDX and THM files are merged and images are created for the gallery. After merging, the IDX and THM files are deleted from the installation directory, and the line in the ARTGALRY.INI is removed from the [Import] section.

The line is erased so the same prompt won't display the next time ClipArt Gallery is started. If it DID display again and you chose Yes, duplicate images would be produced in the gallery.

Additional query words: 2.0 mspub cag create index file clip art cannot 2.00a