Microsoft KB Archive/220274

= WD2000: E-mail Signature Isn't Added to Reply Message =

Article ID: 220274

Article Last Modified on 12/6/2000

-

APPLIES TO


 * Microsoft Word 2000 Standard Edition

-



This article was previously published under Q220274



SYMPTOMS
When you send a reply to a mail message when Word is set to edit your e-mail messages, your signature file is not attached to your reply message.



CAUSE
This behavior occurs if you selected either of the following options for the When replying to a message option:
 * Attach original message
 * Do not include original message



WORKAROUND
To work around this behavior, use one of the following methods.

Method 1: Change the "When Replying to a Message" Type
Select one of the following options in the When replying to a message list:
 * Include original message text

-or-
 * Include and indent original message text

-or-
 * Prefix each line of the original message

To make this change, follow these steps in Microsoft Outlook:
 * 1) On the Tools menu, click Options.
 * 2) On the Preferences tab, click E-mail Options.
 * 3) In the When replying to a message list, select one of the following items:


 * 1) * Include original message text

-or-
 * 1) * Include and indent original message text

-or-
 * 1) * Prefix each line of the original message
 * 2) Click OK to close the E-mail Options dialog box.
 * 3) Click OK to close the Options dialog box.

Method 2: Send Your Reply As HTML
To send your reply as HTML, follow these steps.

NOTE: This method will not include your e-mail signature if the original e-mail message is in the Microsoft Outlook Rich Text format. In this case, use Method 1.
 * 1) Close the e-mail message that you want to reply to.
 * 2) In Microsoft Outlook, click Options on the Tools menu.
 * 3) On the Mail Format tab, change the Send in this message format box to HTML, and then click OK.
 * 4) Open the e-mail message that you want to reply to.
 * 5) Click Reply (or Reply to All).

Your e-mail signature is now included with your reply.

Method 3: Send Your Reply As Plain Text
To send your reply as Plain Text, follow these steps.

NOTE: This method will not include your e-mail signature if the original e-mail message is in the Microsoft Outlook Rich Text format. In this case, use Method 1.
 * 1) Close the e-mail message that you want to reply to.
 * 2) In Microsoft Outlook, click Options on the Tools menu.
 * 3) On the Mail Format tab, change the Send in this message format box to Plain Text, and then click OK.
 * 4) Open the e-mail message that you want to reply to.
 * 5) Click Reply (or Reply to All).

Your e-mail signature is now included with your reply.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: email

Keywords: kbbug kbnofix KB220274

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.