Microsoft KB Archive/314988

= XCCC: Cannot Delete Bindings Using the Self-Provisioning Web Page =

Article ID: 314988

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2002 Enterprise Edition

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This article was previously published under Q314988



SYMPTOMS
You may not be able to use the Self-Provisioning Web page to delete bindings.



CAUSE
This problem can occur if you rename the Mobile Inbox folder. The Self-Provisioning Web page is hardcoded to look for bindings in the Mobile Inbox folder.



RESOLUTION
To resolve this problem, manually delete the Mobile Inbox folder that you renamed, and then use the Airweb page to personalize the user again. When you do so, the personalizing page re-creates the Mobile Inbox folder in your mailbox. You can now use the Self-Provisioning Web page to delete bindings in this folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mis selfprov bindings ees

Keywords: kbbug KB314988

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