Microsoft KB Archive/177715

= Blue Screen Error When You Enter Local Machine Address =

Article ID: 177715

Article Last Modified on 8/11/1999

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APPLIES TO


 * Microsoft Proxy Server 2.0 Standard Edition

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This article was previously published under Q177715



SYMPTOMS
When you select (enable) packet filtering or when you add an IP address to a persistent filter that does not have a valid route, you may get a blue screen error.



CAUSE
There are two possible causes:


 * No default gateway has been defined on the external network interface of the proxy server.
 * A Local Machine Address with no known route has been added to a packet filter.



RESOLUTION
If a default gateway does not exist on the external interface, add one in Control Panel, Network, Protocols, TCP/IP Protocol, Properties. Also use network addresses that have valid routes.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Proxy Server version 2.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kberrmsg kbbug KB177715

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