Microsoft KB Archive/284337

= OL2002: You Cannot Use Hotmail to Create a Subfolder Under Another Folder =

Article ID: 284337

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284337



SYMPTOMS
When you use Outlook 2002 with a Hotmail account and you right-click a Hotmail folder, click Copy , and then click New to create a subfolder under a folder other than the Hotmail root folder, you may receive the following error message:

Unable to create the folder. Outlook's request to the server failed. The server responded 'A folder with the same name already exists'.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You cannot create a subfolder under a folder other than the Hotmail root folder using Outlook 2002.

Keywords: kbbug kberrmsg kbpending KB284337

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