Microsoft KB Archive/916400

= Error message when you try to open any tool that is part of the Project Toolset in Groove Workspace: &quot;An error occurred while opening this tool&quot; =

Article ID: 916400

Article Last Modified on 7/12/2006

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APPLIES TO


 * Groove Workspace 2.5 Project Edition

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SYMPTOMS
In Groove Workspace, when you try to open any tool that is part of the Project Toolset, you may receive the following error message:

An error occurred while opening this tool



CAUSE
This problem occurs if the local contact store for the Project Toolset is corrupted.



RESOLUTION
To resolve this issue, you must delete the local corrupted copy of the workspace. Then, you must ask the workspace manager to reinvite you to the workspace.



MORE INFORMATION
This problem does not occur if you are running Groove Virtual Office 3.x. However, if the problem has already occurred, you cannot repair the workspace by upgrading to Groove Virtual Office.

Additional query words: TCN-01675

Keywords: kbtshoot kbexpertiseinter KB916400

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