Microsoft KB Archive/829168

= Outlook 2002 does not automatically send or receive e-mail messages when you start Outlook 2002 =

Article ID: 829168

Article Last Modified on 1/6/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-



SYMPTOMS
When you start Microsoft Outlook 2002, Outlook 2002 does not automatically send or receive e-mail messages.



CAUSE
This behavior occurs because Outlook 2002 is not configured to automatically send or receive e-mail messages when you start the program.



RESOLUTION
To resolve this behavior, configure Outlook 2002 to automatically send or receive e-mail messages when you start the program. To do so, follow these steps:
 * 1) Start Outlook 2002.
 * 2) On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups.
 * 3) Under the When Outlook is Online area, click to select the Schedule an automatic send/receive every   minutes check box, where   is the number of minutes that Microsoft Outlook waits to do a background send or receive when you start the program.
 * 4) Click Close, and then restart Outlook 2002.



MORE INFORMATION
If you do not receive a notification when new e-mail messages arrive, follow these steps:


 * On the Tools menu, click Options. On the Preferences tab, click E-mail Options, and then click to select the Display a notification message when new mail arrives check box.

If you want to turn off the option to automatically send or receive e-mail messages when you start Outlook 2002, use one of the following methods:
 * On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups. Under the When Outlook is Online area, click to clear the Schedule an automatic send/receive every  minutes check box.

-or-
 * On the Tools menu, point to Send/Receive Settings, and then click Disable Scheduled Send/Receive.

For additional information about Outlook not performing an automatic send/receive because of a damaged Send/Receive group, click the following article number to view the article in the Microsoft Knowledge Base:

312336 Outlook 2003 and Outlook 2002 do not perform an automatic Send/Receive operation to download messages at startup

Keywords: kbautomation kbprb kbconfig kbpending kbstartprogram KB829168

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.