Microsoft KB Archive/155612

= Windows NT Detects Only 16 MB RAM on ERGO Notebook =

Article ID: 155612

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q155612



SYMPTOMS
Windows NT 4.0 detects only 16 MB of RAM on the ERGO notebook computer. Windows NT 3.51 correctly detects all 32 MB of RAM.



CAUSE
This is a BIOS problem with the ERGO notebook.



RESOLUTION
Upgrade the computer's BIOS.



MORE INFORMATION
The following Ergo systems are on the Windows NT 3.51 Hardware Compatibility List (HCL):
 * Ergo PowerBrick 100
 * Ergo PowerBrick 33
 * Ergo PowerBrick 66

Currently, none of the Ergo computers are listed on the Windows NT 4.0 Hardware Compatibility List (HCL). The HCL is constantly being updated and is subject to change. For the latest version of the Windows NT 4.0 HCL, see the Microsoft Hardware Quality Labs section of the Microsoft Web at:

http://www.microsoft.com/whdc/whql/default.mspx

Additional query words: prodnt

Keywords: kbsetup KB155612

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.