Microsoft KB Archive/312921

= Your Computer Enters Standby Mode When You Try to Restart =

Article ID: 312921

Article Last Modified on 12/13/2001

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q312921



SYMPTOMS
When you try to restart your computer, your computer may not restart, and it may enter Standby mode. Note that this problem only occurs when use the arrow keys on your keyboard to set the focus on the Restart button in the Turn off computer dialog box, and then press ENTER.



WORKAROUND
To work around this problem, use your mouse to click Restart.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbui kbprb KB312921

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