Microsoft KB Archive/102123

= Mac Wkst: QuickMail Displayed Using Mail-Enabled Applications =

Article ID: 102123

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for Appletalk Networks 3.0
 * Microsoft Mail for Appletalk Networks 3.1
 * Microsoft Mail for AppleTalk Networks 3.1a
 * Microsoft Mail for AppleTalk Networks 3.1c
 * Microsoft Mail for AppleTalk Networks 3.1d

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This article was previously published under Q102123



SYMPTOMS
When using mail-enabled applications such as Microsoft Word and Microsoft Excel on a workstation that has Microsoft Mail for AppleTalk Networks and CE Software's QuickMail installed, QuickMail is displayed, rather than Microsoft Mail.



CAUSE
CE has written the QuickMail application to activate before Microsoft Mail. Therefore, if you have both Microsoft Mail and QuickMail installed on your system, the QuickMail program will activate before Microsoft Mail.



RESOLUTION
There is no known workaround to this problem.



STATUS
Microsoft has confirmed this to be a problem with CE Software's QuickMail. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
The product included here, CE Software's QuickMail, is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.00 3.10 3.10a 3.10c 3.10d

Keywords: KB102123

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