Microsoft KB Archive/238867

= Site Server Usage Analysis Returns Incorrect Results =

Article ID: 238867

Article Last Modified on 10/16/2002

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q238867



SYMPTOMS
The Number of Request totals do not match for different row dimensions. For example, request totals for "by data" do not match request totals "by hour" for the same report period. Totals should not change for different row dimensions.



CAUSE
A code optimization error is causing the incorrect results.



RESOLUTION
To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

219292 How to Obtain the Latest Site Server 3.0 Service Pack



STATUS
This problem was first corrected in Site Server 3.0 Service Pack 3.



MORE INFORMATION
After you install the fix, you need to clear the calculation cache by performing the following steps:


 * 1) Start Report Writer.
 * 2) Form the Tools menu, choose Options.
 * 3) Click the Calculation tab.
 * 4) Click Clear Cache Now.

Keywords: kbbug kbfix kbqfe KB238867

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