Microsoft KB Archive/297358

= Error Message: Application Could Not Be Opened Because MS OLE Base Library... =

Article ID: 297358

Article Last Modified on 10/9/2003

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APPLIES TO


 * Microsoft Outlook 8.2 Exchange Server Edition for Macintosh
 * Microsoft Outlook 8.0 Exchange Server Edition for Macintosh
 * Microsoft Outlook 8.1 Exchange Server Edition for Macintosh
 * Microsoft Outlook 8.2 Exchange Server Edition for Macintosh
 * Microsoft Outlook 8.2 Exchange Server Edition for Macintosh

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This article was previously published under Q297358



SYMPTOMS
When you try to start Microsoft Outlook for Macintosh Exchange Server Edition, version 8.2, you may receive the following error message:

Application could not be opened because MS OLE Base library--do drag drop mac.exe could not be found

This issue may also occur with other versions of the product.



RESOLUTION
To resolve this issue, disable the Microsoft extensions and then reinstall Outlook:
 * 1) Move the following extensions to the Extensions (Disabled) folder:

Microsoft OLE Automation

Microsoft OLE Extension

Microsoft OLE Library

Microsoft RPC Runtime Library
 * 1) Restart the computer.
 * 2) Reinstall Outlook.



MORE INFORMATION
Verify that Word, Excel, and the other Office programs still work correctly. They also rely on the extensions that are being disabled and reinstalled, so you may need to reinstall Office completely.

Additional query words: ol2001 mac macintosh

Keywords: kberrmsg kbinterop kbprb KB297358

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