Microsoft KB Archive/199296

= XCLN: Outlook 97 Error: "Failed to Perform Client Side Action" =

Article ID: 199296

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q199296



SYMPTOMS
When you use Outlook 97, you may receive an error similar to the following after you receive a new message that an Inbox Assistant rule attempts to process to a public folder.

Title : Rules in Error

Rule

Subject:xxxCOPY or MOVE TO:

Error:

Failed to perform client side action



CAUSE
This error may be generated if a rule has been set up to move or copy messages to a public folder in which you do not have proper permissions.



RESOLUTION
To resolve this problem, verify that you have the correct permissions on the public folder your rule is trying to copy or move messages to.



MORE INFORMATION
Outlook 98 does not allow you to set up a rule on a public folder for which you do not have proper permissions.

Additional query words: 8.0 8.01 8.02 8.03

Keywords: kbprb KB199296

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