Microsoft KB Archive/162779

= Control Panel Fails to Stop an Already Stopped Service =

Article ID: 162779

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q162779



SYMPTOMS
When the Services tool in Control Panel tries to stop a service upon which another service depends, it prompts the user to first stop all the services that depend on the service that has to be stopped.

If, in the meantime, one of the dependent services is stopped, the Control Panel stops with the following error message:

The service has not been started.



CAUSE
Steps to reproduce:  In Control Panel, double-click the Services icon. Select the Server service and click the Stop button. You are prompted to stop the following services:

Computer Browser

Directory Replicator

Net Logon

 Before clicking OK, run a CMD session and enter the following command:

net stop replicator  Go back to the Services tool and click OK. You will receive the following error message:

The service has not been started.



The other dependent services will not be stopped.



RESOLUTION
Stop the service in the correct order (for example, first stop the services that depend on the service that has to be stopped).



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbnetwork KB162779

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.