Microsoft KB Archive/893247

= &quot;x86 Windows XP Professional Service Pack 2 Clients&quot; is not listed as a supported platform in System Management Server 2.0 with SP5 =

Article ID: 893247

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 5

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SYMPTOMS
In Microsoft Systems Management Server (SMS) 2.0 with Service Pack 5 (SP5), x86 Windows XP Professional Service Pack 2 Clients is not listed as a supported platform. When you open the Properties dialog box of any program, x86 Windows XP Professional Service Pack 2 Clients does not appear in the This program can run only on specified platforms list.



CAUSE
This problem occurs because SMS 2.0 SP5 was released before Microsoft Windows XP Service Pack 2 (SP2).



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have SMS 2.0 Service Pack 5 (SP5) installed.

For more information about how to obtain the latest Systems Management Server 2.0 Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest Systems Management Server 2.0 Service Pack

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size  File name -  02-Feb-2005  05:50                  13,058  Filemap.ini 20-Feb-2004 02:03  2.0.6.7        355,242  Smsupdate.exe 25-Feb-2003 10:25  2.0.1493.5201   48,912  Baserc.dll 05-Aug-2000 17:51  2000.80.194.0  274,489  Ntwdblib.dll 22-Feb-2003 18:05  2.0.1493.5011  855,312  Preinst.exe Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbfix kbbug KB893247

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