Microsoft KB Archive/162767

= QMS Print System 1725 Always Defaults to Letter =

Article ID: 162767

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q162767



SYMPTOMS
The driver for QMS Print System 1725 always defaults to the form letter, no matter what type the application has set.



RESOLUTION
To resolve this problem, use either of the resolutions below. The first resolution works manually from the user interface. The second resolution requires you to modify a Windows NT file, but it works better in corporate rollout scenarios. Each of these resolutions is described in more detail below.
 * Change the default paper tray.

-or-
 * Make a change to the Qms1725.ppd file.

Change the Default Paper Tray
To select a different form for the paper tray, perform the following steps:
 * 1) Open the Printers folder.
 * 2) Select the QMS 1725 print system.
 * 3) On the File menu, click Document Defaults.
 * 4) Click the Advanced tab.
 * 5) Expand the list of Document Options and Printer Features by clicking the plus sign (+) next to each.
 * 6) In the Printer Features section, select Paper Tray.
 * 7) In the list box at the bottom contains the list of available forms. Choose the form you want and then click OK.

Modify the Qms1725.ppd File
To make the required change, perform the following steps:
 * 1) Expand the Qms1725.pp_ file from the Windows NT CD.
 * 2) Open the file in a text editor (such as Notepad).
 * 3) Search the file for "*DefaultPaperTray" (without the quotation marks).
 * 4) On the line where DefaultPaperTray is found, replace "Letter" with the form name you want to use.
 * 5) Save the file.
 * 6) Use the following command to compress the file:

compress /r /z qms1725.ppd
 * 1) Copy the resulting Qms1725.pp_ file to the desired installation share.
 * 2) Install Windows NT from this share or point existing installations to this share.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt CD-ROM

Keywords: kbbug kbnetwork KB162767

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