Microsoft KB Archive/925063

= FIX: You may receive an Event ID 264 error message when you use BizTalk Adapter for MQSeries v2.0 to retrieve messages from a server that is running IBM MQSeries =

Article ID: 925063

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Adapter for MQSeries, v2.0

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SYMPTOMS
When you use Microsoft BizTalk Adapter for MQSeries version 2.0 to retrieve messages from a server that is running IBM MQSeries, the MQSAgent application may stop responding (hang). Additionally, you may receive an error message that resembles the following in Event Viewer:

Event Type: Error

Event Source: Microsoft BizTalk Server 2004 Adapter for MQSeries

Event ID: 264

Description:

Error encountered as BizTalk attempts to retrieve a message from MQSeries, description = Unknown Error hresult = 0X80004005. This error will also be reported on the BizTalk server.

This problem occurs when the messages on the server that is running IBM MQSeries contain MQCIH headers.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft BizTalk Adapter for MQSeries v2.0 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbtsadapters kbbts kbbug kbfix kbpubtypekc kbhotfixserver kbqfe KB925063

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