Microsoft KB Archive/231741

= Proxy-Related Error Messages Using Windows Media Player =

Article ID: 231741

Article Last Modified on 8/29/2001

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APPLIES TO


 * Microsoft Windows Media Player 6.0

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This article was previously published under Q231741



SYMPTOMS
When you attempt to open an audio file using Windows Media Player, you may receive one or more of the following error messages:

 

The operation timed out, possibly due to network problems. (Error=C00D0013)

 

Media Player cannot find: http://Web address Please verify that the path and filename are correct.

 

Media Player cannot open: http://Web address Please verify that the path and filename are correct and try again.

 

Media Player cannot open: http://Web address Please verify that the path and filename are correct and try again. (Error=C00D0006)





CAUSE
This issue can occur for either of the following reasons:
 * Your proxy settings are configured incorrectly.
 * The HTTP settings in Windows Media Player have been changed after you installed Windows Media Player.



RESOLUTION
To resolve this issue, verify your proxy settings are configured correctly, and verify your HTTP transport settings in Windows Media Player. To do this, follow these steps:


 * 1) In Media Player, click Options on the View menu, and then click the Advanced tab.
 * 2) Click Streaming Media (Windows Media), and then click Change.
 * 3) Under Protocols, click the appropriate configuration under the HTTP check box. If you click Use proxy, then you can click Configure Proxy Settings to change your proxy settings. If you do not know the correct proxy settings for your network, contact your network administrator and ask for the proxy hostname and port number.

Keywords: kberrmsg kbenv kbnetwork kbprb KB231741

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