Microsoft KB Archive/887170

= You experience problems when you disconnect a single IEEE 1394 device from a computer that is running Windows XP SP2 =

Article ID: 887170

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

-





SYMPTOMS
When you have a single Institute of Electrical and Electronics Engineers (IEEE) 1394 device connected to your Microsoft Windows XP Service Pack 2 (SP2)-based computer, you may experience problems when you disconnect the device. For example, you may receive an error message, or the computer may stop responding. The specific symptom may depend on the software that you use in conjunction with the IEEE 1394 device.

This problem does not occur if you have more than one IEEE 1394 device connected, and then you disconnect a device.



CAUSE
This problem occurs because the Windows XP SP2 IEEE 1394 stack does not send an IEEE 1394 bus reset notification to the IEEE 1394 virtual drivers.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size    File name --  19-Oct-2004  23:49  5.1.2600.2532  53,248  1394bus.sys



WORKAROUND
To work around this problem, restart your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Yamaha mLan audio mixer Digital Mixing

Keywords: kberrmsg kbbug kbfix kbqfe kbwinxppresp3fix kbwinxpsp3fix kbhotfixserver KB887170

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.