Microsoft KB Archive/921493

= Error message when you try to install a COM+-based Windows Installer application proxy on a computer that is running Windows XP: &quot;Error 1928. Error registering COM+ application&quot; =

Article ID: 921493

Article Last Modified on 9/21/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft Windows XP Professional
 * Microsoft COM+ 2.0 Standard Edition

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SYMPTOMS
When you try to install a Microsoft COM+-based Microsoft Windows Installer application proxy on a computer that is running Microsoft Windows XP, the following messages may be logged in the Application log:

Message 1

Event Type: Information

Event Source: MsiInstaller

Event Category: None

Event ID: 11707

Description:

Product:  (Application Proxy) -- Installation operation completed successfully.

For more information, see Help and Support Center at

http://support.microsoft.com.

Message 2

Event Type: Error

Event Source: MsiInstaller

Event Category: None

Event ID: 11928

Description:

Product:  (Application Proxy) -- Error 1928. Error registering COM+ Application. Contact your support

personnel for more information.

For more information, see Help and Support Center at

http://support.microsoft.com.

Note In these messages,  represents the COM+ application name.



RESOLUTION
To resolve this problem, follow these steps for each COM+ application in which you experience this problem:
 * 1) Click Start, click Run, type control panel, and then click OK.
 * 2) Double-click Administrative Tools, and then double-click Component Services.
 * 3) Expand Component Services, expand Computers, expand My Computer, and then expand COM+ Applications.
 * 4) Right-click the application name that matches the application name in the Application log messages, and then click Delete.
 * 5) Reinstall the COM+-based Windows Installer application proxy on the computer that is running Windows XP.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about COM+, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa286558.aspx

Additional query words: CM56544 11928

Keywords: kbtshoot kbprb KB921493

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