Microsoft KB Archive/939290

= The value in the &quot;CSP&quot; field appears as &quot;Loading&quot; when you use the Advanced Certificate Request page to submit a certificate request to an enterprise CA in Internet Explorer =

Article ID: 939290

Article Last Modified on 8/9/2007

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APPLIES TO


 * Windows Internet Explorer 7 in Windows Vista
 * Windows Internet Explorer 7 for Windows Server 2003
 * Windows Internet Explorer 7 for Windows XP
 * Microsoft Internet Explorer 6.0 Service Pack 1
 * Microsoft Internet Explorer 6.0

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SYMPTOMS
Consider the following scenario in Windows Internet Explorer:
 * You use the Advanced Certificate Request page.
 * You submit a certificate request to an enterprise certification authority (CA).

In this scenario, the value in the CSP field under Key Options appears as &quot;Loading.&quot;



CAUSE
This problem occurs because active scripting is disabled for the security zone to which the application enterprise CA belongs.



RESOLUTION
To resolve this problem, enable active scripting for the security zone to which the enterprise CA belongs. To do this, follow these steps:
 * 1) Open Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) On the Security tab, click the security zone to which the enterprise CA belongs, and then click Custom Level.

Note The security zone appears in the Internet Explorer status bar when you use the Advanced Certificate Request page.
 * 1) Scroll down to Scripting. Note the current setting for Active scripting.
 * 2) If Active Scripting is set to Disable or to Prompt, click Enable, and then click OK.
 * 3) Click Yes to dismiss the warning message.

