Microsoft KB Archive/174046

= XCLN: Problems Using Printer Button with Lexmark Optra E Printers =

Article ID: 174046

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q174046



SYMPTOMS
When you click the Print button on the toolbar of the Exchange client to print to a Lexmark Optra E printer that is connected to a local LPT port, the output may be garbled. This problem can also manifest itself when printing multiple-page documents; the second or following pages print as garbage. This can happen whether the message is open or not.



CAUSE
This problem is caused by the default settings in the properties of the Lexmark Printer.



RESOLUTION
On the File menu, click Print to print to the local port to successfully print the message.

According to Lexmark Technical Support, the following changes need to be made to the settings of the Lexmark Printer:
 * 1) In Control Panel, double-click Printers.
 * 2) Right-click the printer, and then click Properties.
 * 3) Under Details, in Spooling Settings, select EMF.
 * 4) Under Font, clear the Screen Font Substitution check box.
 * 5) Under Graphics, in Mode, select GL2.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Keywords: kbprb KB174046

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