Microsoft KB Archive/312824

= PI: Error Message: PIP Has Caused a General Protection Fault in Module 3dfx16v3.drv =

Article ID: 312824

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Digital Image Pro 7.0
 * Microsoft Picture It! Express 2002
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Digital Image Pro 9
 * Microsoft Digital Image Suite 9
 * Microsoft Picture It! Photo Premium 9
 * Microsoft Picture It! Express 9.0

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This article was previously published under Q312824



SYMPTOMS
When you try to open a picture, you may receive an error message that is similar to the following:

PIP has caused a general protection fault in module 3dfx16v3.drv.



CAUSE
This issue may occur if you have an obsolete version of a Voodoo 3 3000 video card.



RESOLUTION
To resolve this issue, download and install the most recent video driver. For information about how to download the most recent Voodoo 3 3000 video driver, visit the following Web site:

http://www.voodoofiles.com/3dfxhelp.asp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: pip caused a gpf in module 3dfx16v3.drv 3dfx

Keywords: kberrmsg kbprb kb3rdparty KB312824

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