Microsoft KB Archive/898512

= You receive a &quot;Microsoft  has not been installed for the current user&quot; error message when you try to start an Office 2003 program or an Office XP program for the first time =

Article ID: 898512

Article Last Modified on 12/5/2007

-

APPLIES TO


 * Microsoft Office Access 2003
 * Microsoft Office Excel 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Publisher 2003 with Digital Imaging
 * Microsoft Office Professional Edition 2003
 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003
 * Microsoft Office Word 2003
 * Microsoft Office Project Professional 2003
 * Microsoft Office Project Standard 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Project 2002 Standard Edition
 * Microsoft Project 2002 Professional Edition
 * Microsoft Word 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Office XP Personal
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers

-



SYMPTOMS
When you log on to a computer by using a non-administrative user account and then try to start a Microsoft Office 2003 program or a Microsoft Office XP program for the first time, you receive the following error message:

Microsoft  has not been installed for the current user. Please run setup to install the application.

For example, in this scenario, if you try to start Microsoft Office Word 2003, you receive the following error message:

Microsoft Office Word has not been installed for the current user. Please run setup to install the application.



CAUSE
This issue occurs when the non-administrative user accounts on the computer do not have permission to modify specific files that are used by the Office 2003 Setup program or the Office XP Setup program. These files are used by the Office 2003 Setup program or the Office XP Setup program to register different accounts for access to the Office programs. This issue may occur if a Group Policy high-security template was applied to the computer and if the high-security template restricts access to the following file:

Office 2003

C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\Opa11.dat

Office XP

C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\Data.dat

If the non-administrative user accounts cannot modify this file, users cannot start any Office 2003 programs or Office XP programs on the computer. The Opa11.dat file and the Data.dat file are hardware specific and are compiled during installation of Office.



RESOLUTION
To resolve this problem, follow these steps:  Log on to the computer by using an Administrator user account. Start Microsoft Windows Explorer. On the Tools menu, click Folder Options. Click the View tab. Under Hidden files and folders, click Show hidden files and folders. Click to clear the Hide extensions for known file types check box, and then click OK.</li> Open the following folder:

C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

</li> If you are running Office 2003, right-click Opa11.dat, and then click Properties. If you are running Office XP, right-click Data.dat, and then click Properties.</li> Click the Security tab.</li> Click Advanced.</li> Click the Permissions tab.</li> Click to select Everyone in the Permission entries list, and then click Edit.</li> Click to select the Full Control check box.</li> Click OK three times.</li></ol>

If these steps do not resolve this issue, delete the Opa11.dat file or the Data.dat file from the following folder, and then restart an Office 2003 program or an Office XP program

C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data

<div class="moreinformation_section">

MORE INFORMATION
For more information about how to deploy and how to administer Office, see the Microsoft Office Online Deployment Center. To do this, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/FX011353441033.aspx

For information about how to obtain deployment tools, see the Office Resource Kit. To do this, visit the following Microsoft Web site. <ul> Office 2003 Resource Kit:

http://office.microsoft.com/en-us/FX011511471033.aspx

</li> Office XP Resource Kit:

http://office.microsoft.com/en-us/FX011511511033.aspx

</li></ul>

Additional query words: off2003 off11 admin lockdown lock down block blocked prevent forbid

Keywords: kbtshoot kbgrppolicyinfo kbsetup kbprb kbdeployment kbactivation kbofficeork KB898512

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.