Microsoft KB Archive/219730

= FP2000: Images Converted to JPEGs do Not Display =

Article ID: 219730

Article Last Modified on 10/1/2001

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q219730



SYMPTOMS
After you convert a GIF image to a JPEG and save the page, the image does not appear when you preview it in your Web browser. The image may appear as a broken link, or may not appear at all.

If you look at the location you saved the image, the image is still in the GIF format.



CAUSE
If you modify other properties of the image, such as the size, before you click OK to apply the changes to the object, the image is converted to JPEG format, but the file name stays a GIF.



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Click OK to Apply The Changes Before Switching Views
Click OK before you switch views. To do this, follow these steps:
 * 1) Insert the image you want to convert to a JPEG onto the page.
 * 2) Right-click the Image, and select Picture Properties.
 * 3) Click to select the JPEG option.
 * 4) Click OK.
 * 5) Make any other changes to the image, such as changing the image size.
 * 6) Save the page.

Method 2: Rename The Files That Were Converted to JPEG To Have the .JPG File Extension
Rename the files that were converted to JPEG to have the .JPG file extension. To do this, follow these steps:
 * 1) Close all open pages in the Page view of FrontPage.
 * 2) On the View menu, click Folders.
 * 3) Right-click the image with a GIF extension, and click Rename.

NOTE: Make sure that the you have converted the image to JPEG. If the image is not a JPEG, it may not display in the browser. If you are not sure if the image is a JPEG, use method one on your images.
 * 1) Change the file extension from .GIF to .JPG
 * 2) When you are prompted to update the pages containing links to this image, click Yes.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: front page

Keywords: kbbug kbpending KB219730

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