Microsoft KB Archive/257656

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XADM: Store.exe May Have Access Violation While Processing a Non-Delivery Report

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Q257656

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SYMPTOMS
The Microsoft Exchange 2000 Server information store may generate an access violation in the Store.exe file while processing a non-delivery report (NDR). The Microsoft Windows 2000 Event Viewer application log may show the following information:

Event ID: 4097

Source: DrWatson

Description:

The application, USA\store.exe, generated an application error The error occurred on 03/16/2000 @ 16:01:55.836 The exception generated was c0000005 at address 006D7918 (UpdateNdrInfo)

WORKAROUND
Restart the Exchange 2000 information store service.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server.

Additional query words:

Keywords :

Issue type : kbbug

Technology :