Microsoft KB Archive/177571

= XL98: Clicking "Help on the Web" Does Not Start Web Browser =

Article ID: 177571

Article Last Modified on 9/11/2002

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APPLIES TO


 * Microsoft Excel 98 for Macintosh

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This article was previously published under Q177571



SYMPTOMS
When you click Help On The Web or Online Registration on the Help menu, nothing happens.



CAUSE
This problem occurs when a Web browser is not installed on your computer.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
When a Web browser is installed on your computer, clicking Help On The Web on the Help menu opens a HyperText Markup Language (HTML) document named WebHelp.htm, which is located in the Microsoft Office 98:Office:Help folder on your hard disk. WebHelp.htm contains links to support resources that are located on the Microsoft Web site. Clicking Online Registration on the Help menu opens an HTML file named Register.htm, which links to a Web site that allows you to register Microsoft Office.

