Microsoft KB Archive/317747

= OL2002: Your Custom Column Widths in the Address Book Window Reset to the Default Widths After the 'Select Names' Dialog Box Appears =

Article ID: 317747

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q317747



SYMPTOMS
If you customize the column widths in the Address Book window, create a new message, and then click the To, Cc, or Bcc box to display the Select Names dialog box, your custom column widths are reset to the default widths the next time that you open the Address Book.



CAUSE
This problem occurs because the Select Names dialog box and the main Address Book window share the same registry value for storing column widths. However, when the Select Names dialog is opened, it does not read from the Windows Registry. The Select Names dialog box always uses the built-in default values for the column widths. But, when the Select Names dialog box is closed, it writes the default values back to the Windows Registry.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The column widths for the Address Book window and the Select Names dialog box are stored in the ABColWidths binary value under the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\10.0\Outlook\Preferences

Additional query words: xclnok

Keywords: kbbug kbnofix KB317747

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