Microsoft KB Archive/241307

= OL97: Hpbla2.dll Error Printing Contact Address Cards =

Article ID: 241307

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q241307



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you attempt to print address cards from your Contacts folder, you receive an error in the Hpbla2.dll file and Outlook stops responding.



CAUSE
This error is reported when using the Hewlett Packard (HP) LaserJet 6L printer with the Hpbla.drv printer driver.



RESOLUTION
Change the printer driver graphics mode to HP-GL/2.



MORE INFORMATION
To change the graphics mode:
 * 1) Click Start, point to Settings, and click Printers.
 * 2) Click to select the HP LaserJet 6L PCL printer icon, and on the File menu, click Properties.
 * 3) On the Print Quality tab, click to select Manual Settings, and then click Settings.
 * 4) In the Graphics Mode group, click to select HP-GL/2.
 * 5) Click OK twice to close.

Additional query words: hangs ipf fault freezes

Keywords: kbprb KB241307

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