Microsoft KB Archive/257229

= OLEXP: Cannot Delete IMAP Folders That Contain Subfolders =

Article ID: 257229

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q257229



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you attempt to delete an Internet Message Access Protocol (IMAP) folder that contains one or more subfolders, Outlook Express does not delete the folder and displays the following error message:

Your folder could not be deleted: the IMAP server refused to delete it.

Clicking Details displays the following information:

The specified mailbox has inferiors and cannot be deleted.



WORKAROUND
Delete any subfolders before you attempt to delete an IMAP folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbenv kbprb KB257229

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