Microsoft KB Archive/220886

= Active SNA Server Clients Do Not Appear in License Manager =

Article ID: 220886

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q220886





SYMPTOMS
Connected SNA Server Clients do not show up in License Manager when the SNA Server has been be configured for "Per Server" mode. This does not affect SNA Servers configured for "Per Seat" mode.



CAUSE
In "Per Seat" mode, when a new client connects, SNA Server calls the Windows NT License API, NtLicenseRequest, and when a client disconnects, the NtLSFreeHandle is called. When SNA Server is configured for "Per Server" mode, at startup it reads the number of licenses from the registry and, then SNA Server enforces this number. In this mode, SNA Server will never call the Windows NT License APIs.

SNA Server has now been changed to call the Windows NT License APIs when running in "Per Server" mode.



RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in SNA Server 3.0, 3.0 SP1, 3.0 SP2, 4.0, 4.0 SP1, 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

Keywords: kbbug kbfix kbsna400sp3fix kbqfe kbhotfixserver KB220886

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