Microsoft KB Archive/928196

= When a Windows XP-based computer tries to enter standby, the Welcome screen appears, and the computer does not enter standby =

Article ID: 928196

Article Last Modified on 2/9/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Media Center Edition 2005
 * Microsoft Windows XP Media Center Edition 2004
 * Microsoft Windows XP Media Center Edition 2002

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SYMPTOMS
When a Microsoft Windows XP-based computer tries to enter standby, the Welcome screen appears, and the computer does not enter standby.



CAUSE
This problem occurs if the following conditions are true:
 * The computer has multiple user accounts.
 * The screen saver is active and is a three-dimensional (3-D) screen saver.
 * The Prompt for password when computer resumes from standby check box is selected in the power options on the Screen Saver tab.



WORKAROUND
To work around this issue, use a screen saver that is not a 3-D screen saver, and select the currently logged-on user account on the Welcome screen.

