Microsoft KB Archive/156674

= Magic School Bus: Black Screen Before Microsoft Logo with SB 16 =

Article ID: 156674

Article Last Modified on 6/22/2007

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APPLIES TO


 * Scholastic's The Magic School Bus Explores in the Age of Dinosaurs
 * Scholastic's The Magic School Bus Explores the Human Body for Macintosh
 * Scholastic's The Magic School Bus Explores Inside the Earth
 * Scholastic's The Magic School Bus Explores the Ocean
 * Scholastic's The Magic School Bus Explores the Rainforest
 * Scholastic's The Magic School Bus Explores the Solar System

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This article was previously published under Q156674



SYMPTOMS
When you start Explores In the Age of Dinosaurs, your system may stop responding (hang) on the black screen prior to the Microsoft logo if you are running with a SoundBlaster 16 and the SoundBlaster 16 version 4.0 sound drivers included with Microsoft Windows 95.



CAUSE
The following versions of the SoundBlaster 16 sound drivers cause this problem:   SB16SND.DRV   -   4.00 SB16.VXD     -   4.00.493



RESOLUTION
To resolve this problem, update to the latest version of the SoundBlaster 16 drivers from Creative Labs:
 * Creative Labs Web Site: http://www.soundblaster.com/
 * Creative Labs Technical Support: (405) 742-6655



MORE INFORMATION
If you continue to experience this problem, please see the following article(s) in the Microsoft Knowledge Base:

154321 MSB Dinosaurs: Hangs at a Black Screen on Startup

Additional query words: kids mskids msb frizz kbmm multimedia multi- media multi msbearth

Keywords: kbhardware kbmm kbprb kbsound KB156674

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