Microsoft KB Archive/202184

= Event 5701 Problems with Netlogon Service =

Article ID: 202184

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q202184



SYMPTOMS
Event Viewer logs the following entry in the system log:

Event Id 5701

Source: NETLOGON

Description: The network service failed to update the domain trust list.

When you open User Manager or Server Manager, the following error is displayed:

Could not find domain controller for this domain. Do you want to select another domain to administer?



CAUSE
This problem can be caused by a defective network card or driver.



RESOLUTION
Reinstall the networking components. If that does not help, install another network card.



MORE INFORMATION
Following some basic connectivity troubleshooting may reveal a problem with the network card or driver.

If TCP/IP is installed on the computer, run ipconfig/all from a command prompt to check the IP configuration. If the IP address is 0.0.0.0, that would give further indication to a problem with the network card.

Try other connectivity related troubleshooting, such as ping and net commands, to further check for a problem with the network card or driver.

Keywords: kbprb KB202184

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