Microsoft KB Archive/330112

= Two Messenger Icons Are Displayed on the Taskbar and on the Start Menu =

Article ID: 330112

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Tablet PC Edition
 * MSN Messenger 5.0
 * MSN 8 Internet Service
 * Microsoft Windows Messenger 4.7
 * Microsoft Windows Messenger 4.6
 * Microsoft Windows Messenger 4.5
 * Microsoft Windows Messenger 4.0

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This article was previously published under Q330112



SYMPTOMS
After you install MSN Messenger 5.0 or MSN 8.0, you may experience both of the following:
 * When you click Start and then point to All Programs, both Windows Messenger and MSN Messenger 5.0 appear in the list of programs.

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 * A Windows Messenger and a MSN Messenger icon appear in the notification area at the far right of the taskbar.



CAUSE
Windows Messenger and MSN Messenger are two separate instant messaging programs.

Windows Messenger is included only with Windows XP and is installed when you install the Windows XP operating system. Windows Messenger remains available even after MSN Messenger 5.0 is installed on your Windows XP-based computer. Note that Windows Messenger is not available for other versions of Windows.

MSN Messenger 5.0 is included with MSN 8.0 and is also available as a separate download. It is installed on your computer when you install MSN 8.0 or MSN Messenger 5.0.

Note: If you are running Windows Messenger 4.x and you previously installed the MSN Add-in for Windows Messenger, you may receive a message to install MSN Messenger 5.0.



RESOLUTION
For additional information about running both Windows Messenger and MSN Messenger 5.0 in Windows, click the following article number to view the article in the Microsoft Knowledge Base:

330117 Running Both Windows Messenger and MSN Messenger 5.0 in Windows



STATUS
This behavior is by design.



MORE INFORMATION
For more information about MSN Messenger 5.0 and Windows Messenger, visit the following Microsoft Web site:

http://messenger.microsoft.com

For more information about MSN 8.0, visit the following Microsoft Web site:

http://join.msn.com

Keywords: kbprb KB330112

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