Microsoft KB Archive/934636

= The Antigen Worm List engine version is &quot;0&quot; in the Scanner Information area when you use Antigen Enterprise Manager 9.0 to gather the engine information =

Article ID: 934636

Article Last Modified on 5/3/2007

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APPLIES TO


 * Microsoft Antigen for Exchange
 * Microsoft Antigen for SMTP Gateways
 * Microsoft Antigen Enterprise Manager 9.0

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SYMPTOMS
When you use Microsoft Antigen Enterprise Manager 9.0 to gather the Antigen Worm List engine information, the engine version is 0 in the Scanner Information area. This occurs even though the Antigen Worm List engine is not out of date. Additionally, the following events are logged in the Application log: Event Type: Error

Event Source: SEM

Event Category: None

Event ID: 0

Date: 2/6/2007

Time: 4:33:18 PM

User: N/A

Computer:

Description:

The description for Event ID ( 0 ) in Source ( SEM ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 2007-02-06 16:33:18.843 [pid:2884] [tid:3240] ERROR Microsoft.SEM.StatisticsPump.StatisticSEMMachine - There is an error in XML document (7, 32).-Exception System.InvalidOperationException: There is an error in XML document (7, 32). ---> System.Xml.XmlException: The '@' character, hexadecimal value 0x40, cannot be included in a name. Line 7, position 38.

at System.Xml.XmlScanner.ScanName

at System.Xml.XmlScanner.ScanMarkup

at System.Xml.XmlScanner.ScanToken(Int32 expected)

at System.Xml.XmlTextReader.SetElementValues

at System.Xml.XmlTextReader.ParseElement

at System.Xml.XmlTextReader.Read

at System.Xml.XmlReader.GetTextContent

at System.Xml.XmlReader.ReadString

at System.Xml.XmlReader.ReadElementString

at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderAntigen_SpamStatistic.Read1_Antigen_SpamStatistic(Boolean isNullable, Boolean checkType)

at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderAntigen_SpamStatistic.Read4_Antigen_SpamStatistic

--- End of inner exception stack trace ---

at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)

at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, XmlDeserializationEvents events)

at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)

at Microsoft.SEM.Structs.Conversion.Deserialize(String data, Type type, Encoding encoding)

at Microsoft.SEM.StatisticsPump.WMIStatisticProvider.QueryRemoteWMI(StatisticSEMMachine machine, SqlConnection connection)

at Microsoft.SEM.StatisticsPump.WMIStatisticProvider.WBEM2DB(StatisticSEMMachine machine, SqlConnection connection)

at Microsoft.SEM.StatisticsPump.StatisticSEMMachine.WBEM2DB(SqlConnection connection) retrieving statistic Antigen_SpamStatistic from machine in module System.Xml.

Event Type: Error

Event Source: SEM

Event Category: None

Event ID: 0

Date: 2/6/2007

Time: 4:33:18 PM

User: N/A

Computer:

Description:

The description for Event ID ( 0 ) in Source ( SEM ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: 2007-02-06 16:33:18.718 [pid:2884] [tid:3240] ERROR Microsoft.SEM.Structs.Conversion - There is an error in XML document (7, 32).-XML deserialization of string &quot;

2007-02-06T14:35:00.000000-00:00

2007-02-06T14:39:59.000000-00:00

1

4

3

Dorothy {SET:bebaf@fourthcoffee.com

<Counter>1</Counter>

<id>0</id>

</Antigen_SpamStatistic> &quot; into type Microsoft.SEM.Structs.Antigen_SpamStatistic failed. in module System.Xml.

<div class="resolution_section">

Hotfix Information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, Microsoft Antigen 9.0 must be installed on the computer before you apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Antigen 9.0 for SMTP Gateways
<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: AME

Keywords: kbexpertiseinter kbhotfixserver kbqfe KB934636

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