Microsoft KB Archive/163926

Unable to Connect to the Zone After Updating Software

PSS ID Number: Q163926 Article last modified on 04-23-1998

3.x

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Internet Gaming Zone, version 4.0 == 

= SYMPTOMS =

You may be unable to connect to the Internet Gaming Zone after you update your Web browser or Internet Service Provider (ISP) software. This issue can occur even if you have been able to successfully connect to the Zone in the past.

= CAUSE =

This issue can occur if the Web browser or ISP software modifies or deletes files used by the Internet Gaming Zone.

= RESOLUTION =

To resolve this issue, install the Internet Gaming Zone software again.

= MORE INFORMATION =

After you reinstall the Zone software, your Member ID and password remain the same.

Additional reference words: 4.x IGZ Internet gaming zone connect log in logon connecting Z4 ====================================================================== Keywords : kbfaq kbusage Version : 3.x Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.