Microsoft KB Archive/306506

= Visio2002: Search for Network Shapes Results in Blank Page =

PSS ID Number: 306506

Article Last Modified on 9/14/2001

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The information in this article applies to:


 * Microsoft Visio Network Central
 * Microsoft Visio Network Equipment Online

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This article was previously published under Q306506



SYMPTOMS
In Netscape Navigator version 4.x, if you perform a Network Shape Search on the Microsoft Visio Network Center Web site, the search results page is blank.



CAUSE
VeriSign code signing IDs for Netscape Object Signing currently work with Netscape browsers version 4.0x. However, the Root certification authority (CA) embedded in Netscape Navigator versions 4.01 to 4.05 expired on December 31, 1999. Therefore if you are using one of these versions of the Netscape Navigator browser, you will not be able to successfully download applications signed with Netscape Object Signing IDs.



RESOLUTION
Upgrade to the latest version of Netscape Navigator or Netscape Communicator. To obtain the latest version, visit the following Netscape Communications Corporation Web site:

http://home.netscape.com/computing/download/



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: vso2002 provent vent netscape netc vne download search

Keywords: kbbug KB306506

Technology: kbVisioSearch kbZNotKeyword3

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