Microsoft KB Archive/893606

= You may receive a &quot;WBEM_E_PROVIDER_FAILURE&quot; error in some non-English versions of Windows Server 2003 and Windows XP =

Article ID: 893606

Article Last Modified on 8/29/2007

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APPLIES TO

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86) Microsoft Windows Server 2003, Enterprise Edition (32-bit x86) Microsoft Windows Server 2003, Standard Edition (32-bit x86) Microsoft Windows Server 2003, Web Edition Microsoft Windows XP Service Pack 1, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional</li></ul> </li> Microsoft Windows XP Service Pack 2, when used with:  Microsoft Windows XP Home Edition</li></ul>

 Microsoft Windows XP Professional</li></ul> </li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you use the SetSecurityDescriptor method in some non-English versions of Microsoft Windows Server 2003, such as in a German version, you may receive the following error message:

WBEM_E_PROVIDER_FAILURE 0x80041004 (Provider Failure).

This problem may also occur in some non-English versions of Microsoft Windows XP with Service Pack 1 and Windows XP with Service Pack 2.

Note The SetSecurityDescriptor method is used by the Windows Management Instrumentation (WMI) service.

<div class="cause_section">

CAUSE
This problem occurs when the file security functions use the Everyone security group. This group works correctly only in an English version of Windows.

<div class="resolution_section">

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version            Size    File name --  18-Feb-2005  03:18  5.2.3790.274    1,326,592  Cimwin32.dll

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Service Pack 1
<pre class="fixed_text">  Date         Time   Version            Size    File name --  06-Mar-2005  00:44  5.1.2600.1637   1,268,736  Cimwin32.dll

Windows XP Service Pack 2
<pre class="fixed_text">  Date         Time   Version            Size    File name --  06-Mar-2005  00:36  5.1.2600.2625   1,352,704  Cimwin32.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This feature was first included in Windows Server 2003 Service Pack 1.

<div class="moreinformation_section">

MORE INFORMATION
For more information about the SetSecurityDescriptor method, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa393592.aspx

Keywords: kbhotfixserver kbqfe kbsecurity kberrmsg kbservicepack kbfix KB893606

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