Microsoft KB Archive/167621

= WD97: Invalid Page Fault with Proofing Tools on Network =

Article ID: 167621

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q167621



SYMPTOMS
If your proofing tools are located on a network drive and your network connection is lost during a Microsoft Word session, you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Clicking the Details button shows:

WINWORD caused an invalid page fault in module KERNEL32.DLL.



CAUSE
Microsoft Word for Windows is unable to access the proofing tools on the network.



WORKAROUND
Re-establish your network connection or install the proofing tools on a local hard disk drive.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

