Microsoft KB Archive/274263

= E-mail Messages with Non-ASCII Characters in the Message Headers Are Not Processed =

Article ID: 274263

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Commercial Internet System 2.0

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This article was previously published under Q274263



SYMPTOMS
E-mail messages with non-ASCII characters in the message headers are not processed and delivered. These e-mail messages stay in the queue forever.



CAUSE
Microsoft Commercial Internet System (MCIS) 2.0 does not recognize non-ASCII characters.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Commercial Internet System service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Time     Version      Size    File name     Platform ---  10/20/2000 12:37PM  5.5.1877.59  533,776 Smtpsvc.dll   Intel 10/20/2000 12:15PM 5.5.1877.59  788,752 Smtpsvc.dll   Alpha



STATUS
Microsoft has confirmed that this is a problem in MCIS 2.0.

Additional query words: mcis hotfix hot fix qfe quick engineering patch

Keywords: kbbug kbfix kbqfe kbhotfixserver KB274263

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