Microsoft KB Archive/135853

Mac Works 4.0: Error Accessing Encarta ’95

PSS ID Number: Q135853 Article last modified on 10-22-1998

4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When you click Look Up Reference, on the Edit menu of Microsoft Works for the Macintosh, you may receive the following message after you click Encarta:

There is a problem starting Encarta: The command line is improperly formatted. Please correct the command line parameters, or load Encarta without any command line parameters.

= RESOLUTION =

This error occurs if the search text contains blank spaces. Use one of the following methods to resolve the problem:

Method 1
Highlight a selection that does not include a blank space.

-or-

Method 2
Place an underline between words or phrases. For example, instead of searching for Pearl Harbor, search for Pearl_Harbor.

= MORE INFORMATION =

Microsoft has confirmed this to be a problem in Encarta version 1995. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbinterop kbmm kberrmsg kbbuglist kbprb KBSubcategory: macmm macworkskb

Additional reference words: 4.00 4.00a 4.00b mac m_works mmworks multi media homemm ====================================================================== Keywords : kberrmsg kbinterop kbmm Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbbug ============================================================================= Copyright Microsoft Corporation 1998.