Microsoft KB Archive/240139

= Stop 0x0000000A with HP Netserver and HP 10/100 Ethernet Adapter =

Article ID: 240139

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q240139



SYMPTOMS
When you use an Hewlett-Packard (HP) 10/100TX PCI ethernet adapter in conjunction with the Hptxnt.sys driver on your Hewlett-Packard NetServer-based computer running Windows NT 4.0 with Service Pack 3, you may receive a STOP error message similar to the message listed below on a blue screen:

STOP 0x0000000A (0x24100104, 0x00000002, 0x00000000, 0xf236a279) IRQ_NOTLESS_OR_EQUAL



CAUSE
This issue can occur because there is a conflict between the updated drivers included with Windows NT 4.0 Service Pack 3 and the Network Driver Interface Specification (NDIS) network adapter driver supplied by HP.



RESOLUTION
To correct this issue, install the latest Ndis.sys and Hptxnt.sys drivers from HP. You may want to contact Hewlett-Packard Technical Support for updated versions of these files at (650)-857-1501 or visit their Web site at:

http://www.hp.com/ghp/services.html



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbhardware kbnetwork kbprb KB240139

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