Microsoft KB Archive/111332

= WFWG Error Msg: This Postoffice Cannot Be Updated =

Article ID: 111332

Article Last Modified on 10/10/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q111332



SYMPTOMS
When you use the Microsoft Extensions for Windows for Workgroups or the Microsoft Mail Update program, you may receive the following error message:

This post office cannot be updated. Consult Microsoft Product Support Services for more information.



CAUSE
There are two possible causes for this error:


 * You are running the Extend utility on a server post office. Extend can be run only on a workgroup post office (WGPO).

If the post office is not a workgroup post office, you do not need to run the Extend utility. The Extend utility is designed for Windows for Workgroups workgroup post offices to extend them to the functionality of a full Microsoft Mail post office.
 * You are trying to run the Microsoft Mail Update program on a workgroup post office without first running the Extend utility.

If you run the Update program without first running the Extend utility, or if you do not have a valid Microsoft Mail post office, you receive the above error. If you do not have Windows for Workgroups and have not yet created a Microsoft Mail post office, you must run the Install program instead of the Update program. If you have any existing Microsoft Mail post offices, you should run the Update utility to add the features of the new version of Microsoft Mail while retaining the definitions of the older post office.

Additional query words: 3.10 3.11 3.0 3.00B Moose MSMail 3.2 err msg postoffice

Keywords: KB111332

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