Microsoft KB Archive/159841

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Computer May Hang When PC Tools Pro 9.0 Is Used with FAT32

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Q159841

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The information in this article applies to:


 * Microsoft Windows 95 OEM Service Release, versions 2, 2.1

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SYMPTOMS
After you install PC Tools Pro 9.0 with the Desktop Utility option, the computer may stop responding (hang) after you see the following message when you start the computer:

  Analyzing drive C:   Reading system areas

CAUSE
PC Tools Pro 9.0 is not compatible with the FAT32 file system in Windows 95 OEM Service Release 2 (OSR2).

RESOLUTION
To resolve this problem, use either of the following methods:


 * Use a text editor (such as Notepad) to edit the Autoexec.bat file and disable the "Call PCTOOLS.BAT" line. To disable the line, type rem at the beginning of the line.
 * Contact the program's manufacturer for an updated version.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: 95

Keywords : kb3rdparty osr2 win95

Issue type :

Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210