Microsoft KB Archive/890342

= Description of the Outlook 2003 post-Service Pack 1 hotfix package: December 4, 2004 =

Article ID: 890342

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2003 with Business Contact Manager

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SUMMARY
''Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package.
 * Prerequisites for installing the hotfix package.
 * Information about whether you must restart your computer after you install the hotfix package.
 * Information about whether the hotfix package is replaced by any other hotfix package.
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package.
 * Files that the hotfix package contains.



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated December 4, 2004.

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Issues that the hotfix package fixes
This hotfix package also fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  When you open, change, and then save an e-mail message that you received in Outlook 2003, Outlook 2003 may stop responding (hang), and you may receive the following error message:

Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

This issue occurs if the following conditions are true:  This is the first time that you opened the e-mail message. Microsoft Outlook 2002 has a Microsoft Exchange Client Extension installed. The Exchange Client Extension sets the read flag when the OnRead event occurs. The Exchange Client Extension sets the message class for the e-mail message to Secure/Multipurpose Internet Mail Extension (S/MIME) Signed-Only (opaque) or to IPM.Note.SMIME. The e-mail messages that are modified by the Exchange Client Extension have the signed flag set.</li> The preview pane is turned on for your Exchange mailbox.</li></ul> </li> When you try to drag a folder from a resource mailbox to your mailbox or to your personal folder (.pst) file in Outlook 2003, you may receive the following error message:

This information has been marked as private by its author and cannot be changed.

The folder is not copied to your mailbox or to your personal folder.

</li></ul>

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<div class="moreinformation_section">

Service pack information
This problem is corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package: <ul> The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

</li> The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</li></ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information <pre class="fixed_text">  Date         Time   Version         Size       File name --  06-Dec-2004  17:26  5.0.2919.6304   5,290,528  Office2003-kb890342-glb.exe

Microsoft Windows Installer .msp file information <pre class="fixed_text">  Date         Time   Size       File name 04-Dec-2004 03:38  8,734,208  Outlookff.msp (full-file/administrative) 03-Dec-2004 23:31  3,483,136  Outlookop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version         Size       File name --  11-Sep-2004  02:17  11.0.6404.0        77,000  Dlgsetp.dll 27-Aug-2004 00:48  11.0.6402.0       132,296  Envelope.dll 17-Nov-2004 23:15  11.0.6412.0       346,312  Exsec32.dll 27-Aug-2004 00:48  11.0.6402.0       122,056  Impmail.dll 27-Aug-2004 01:00  11.0.6402.0       158,912  Oladd.fae 27-Aug-2004 00:57  11.0.6402.0       152,256  Olappt.fae 27-Aug-2004 00:57  11.0.6402.0       117,952  Oljrnl.fae 27-Aug-2004 00:57  11.0.6402.0       113,344  Olmail.fae 27-Aug-2004 00:57  11.0.6402.0       104,640  Olnote.fae 27-Aug-2004 01:00  11.0.6402.0       146,624  Oltask.fae 02-Dec-2004 23:21  11.0.6414.0     7,576,264  Outllib.dll 28-Apr-2004 06:10  11.0.6353.0       196,296  Outlook.exe 11-Sep-2004 02:17  11.0.6404.0       140,480  Outlph.dll 27-Aug-2004 00:47  11.0.6402.0        44,744  Outlvbs.dll 11-Mar-2004 22:01  11.0.6254.0        74,936  Rm.dll 11-Oct-2004 19:29  11.0.6408.0       100,552  Transmgr.dll

Additional notes: <ul> For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For additional information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

</li></ul>

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