Microsoft KB Archive/218494

= Commerce 3.0: Commerce.MtsTxPipeline error '80080005' =

Article ID: 218494

Article Last Modified on 6/28/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q218494



SYMPTOMS
When attempting to make a purchase from a Microsoft Site Server commerce store, the following error might appear in the browser:

Commerce.MtsTxPipeline error '80080005' Error loading the pipeline configuration data from the file: D:\Inetpub\wwwroot\lindt\LS_Shop\config\purchase.pcf SQLItemAdo -- {1D265C80-77B2-11D0-8D58-00C04FD7A111} Server execution failed /ls_shop/i_util.asp, line 108

Concurrent with this error, the following errors might be logged in the server's application log:

The description for Event ID ( 12293 ) in Source ( Microsoft Site Server 3.0 ) could not be found. It contains the following insertion string(s): Error loading the pipeline configuration data from the file: D:\Inetpub\wwwroot\lindt\LS_Shop\config\purchase.pcf SQLItemAdo -- {1D265C80-77B2-11D0-8D58-00C04FD7A111} Server execution failed

Failed on creation from object context: CoGetClassObject (ProgId: Commerce.SQLItemADO.1) (CLSID: {1D265C80-77B2-11D0-8D58-00C04FD7A111}) (Interface: IClassFactory) (IID: {00000001-0000-0000-C000-000000000046}) (Microsoft Transaction Server Internals Information: File: d:\viper\src\runtime\context\ccontext.cpp, Line: 1235)



RESOLUTION
This error can be caused by insufficient Microsoft Transaction Server permissions for the System Package or for the Commerce Pipeline Components package. To work around this problem, ensure that both packages are running as administrative users.

To ensure that the System Package is running as an administrative user:
 * 1) In the Microsoft Management Console, expand in turn Transaction Server, Computers,  , and Packages Installed.
 * 2) Right-click System Package and click Properties in the pop-up menu.
 * 3) Click the Identity tab.
 * 4) Switch the user to an administrative user.

To ensure that the Commerce Pipeline Components package is running as an administrative user:
 * 1) In the Microsoft Management Console, expand in turn Transaction Server, Computers,  , and Packages Installed.
 * 2) Right-click Commerce Pipeline Components Package and click Properties in the pop-up menu.
 * 3) Click the Identity tab.
 * 4) Switch the user to this user and type in the name and password of an administrative user.

Keywords: kbprb KB218494

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