Microsoft KB Archive/175315

= Microsoft Knowledge Base =

Err Msg: Connection Manager Requires Some Components That Are...
Last reviewed: October 17, 1997

Article ID: Q175315

The information in this article applies to:


 * The Microsoft Network, version 2.5
 * Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS
When you connect to MSN, The Microsoft Network, you may receive the following error message:

Connection Manager requires some components that are not installed on  your computer. Do you want Connection Manager to install these? When you click yes, MSN does not establish a connection.

CAUSE
This behavior can occur if the Internet Connection wizard is damaged or not installed.

RESOLUTION
To resolve this behavior, install the Internet Connection wizard from the Internet Explorer 4.0 Product Update Web site. To do so, use the following steps:

 Double-click My Computer on the desktop. Double-click Dial-Up Networking. Double-click the MSN icon. In the User Name box, type "MSN/" (without quotation marks), where  is your MSN member identification. In the Password box, type your MSN password using lowercase letters, and then click Connect. Double-click The Internet icon on the desktop. On the Help menu, click Product Updates.</li> When you are prompted "Active Setup is about to determine what Internet components are installed on your computer," click OK.</li> Click the Internet Connection Wizard check box to select it, and then click Next.</li> Click a download site, and then click Install Now.</li> When the download is completed, quit Internet Explorer, and then close Dial-Up Networking.</li>  Reinstall MSN. For information about reinstalling MSN, please see the following articles in the Microsoft Knowledge Base: ARTICLE-ID: Q159037 TITLE    : FastTips: MSN Installation and Setup Questions & Answers

ARTICLE-ID: Q159870 TITLE    : Questions and Answers About Setting Up the New MSN

ARTICLE-ID: Q174200 TITLE    : How to Install The Microsoft Network Version 2.5 </li></ol>

Keywords         : msnconnect Version          : WINDOWS:2.5,4.0 Platform         : WINDOWS