Microsoft KB Archive/917125

= Error message when you subscribe to an RSS feed that requires authentication in Outlook 2007: &quot;Outlook cannot download the RSS content&quot; =

Article ID: 917125

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SYMPTOMS
When you subscribe to an RSS feed in Microsoft Outlook 2007, you may receive one of the following error messages:

Outlook cannot download the RSS content from  because you do not have the required credentials.

Outlook cannot download the RSS content from  because of a problem connecting to the server.



CAUSE
This behavior may occur if the RSS feed requires authentication. Outlook 2007 supports authenticated RSS feeds only in the scenarios that are described in the &quot;Workaround&quot; section.



WORKAROUND
To work around this behavior, use one of the following methods:
 * Use an RSS site that is a Microsoft Office SharePoint site and that is internal to your domain. In this scenario, Outlook 2007 allows the use of NTLM credentials that are passed to the SharePoint site.
 * Add the RSS feed in Microsoft Internet Explorer 7. Then, let the RSS feed synchronize with Outlook 2007. This scenario requires the Sync RSS feeds to the System Feed List option to be configured in Outlook 2007. To configure this option, follow these steps:
 * On the Tools menu, click Options.
 * Click the Other tab, and then click Advanced Options.



STATUS
This behavior is by design.

Additional query words: OL2007 Outlook2007

Keywords: kbexpertisebeginner kbtshoot kbprb KB917125

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