Microsoft KB Archive/253443

= On-Screen Keyboard Keys Turn Black or Become Blank =

Article ID: 253443

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q253443



SYMPTOMS
When you use the On-Screen Keyboard (OSK) Accessibility tool and you click the CTRL + ALT key combination, all of the alphanumeric keys become blank.

Also, if you move the pointer over a key, the key is displayed as a black box.



CAUSE
This issue can occur for the following reasons:
 * The key combination is invalid.
 * You move the pointer to the next letter before you release the mouse button.



RESOLUTION
To resolve this issue, use one of the following methods:
 * Release the mouse button before you move to the next letter or number on the OSK.
 * Click the button to display the key, and then click the same button to select it.
 * Scroll the pointer off the blackened key, and then scroll the pointer back to select the key.
 * Use a valid key combination.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbdisplay kbenable kbprb kbui KB253443

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