Microsoft KB Archive/156410

= STOP 0x1E or 0x50 Error on Multiprocessor DEC Alpha Computer =

Article ID: 156410

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q156410





SYMPTOMS
You may receive one of the following kernel mode STOP messages in NTOSKRNL while running Windows NT 4.0 on a multiprocessor DEC Alpha computer:
 * STOP 0x0000001E (KMODE_EXCEPTION_NOT_HANDLED)
 * STOP 0x00000050 (PAGE_FAULT_IN_NON_PAGED_AREA)



CAUSE
These STOP messages may be caused by the Windows NT 4.0 kernel on multiprocessor DEC Alpha computers while freeing pool quota. This problem can potentially occur on any multiprocessor DEC Alpha computer. This issue does not affect single processor DEC Alpha computers, nor does it affect other platforms running Windows NT 4.0.



RESOLUTION
An updated kernel and HAL that correct this issue are available on the Microsoft FTP server.

NOTE: This fix is to be applied only to computers with Service Pack 2 for Windows NT 4.0 installed.

This hotfix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postsp2/alpha-fix



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt 0x3B 0000003B 0x0000003B

Keywords: kbbug kbnetwork KB156410

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