Microsoft KB Archive/937212

= Description of the Outlook 2007 hotfix package: May 15, 2007 =

Article ID: 937212

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SUMMARY
This article describes the Microsoft Office Outlook 2007 issues that are fixed in the Outlook 2007 hotfix package that is dated May 15, 2007.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issues that the hotfix package fixes
This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  You create a form that uses the Item.Close statement in an Item_Write event. When you save and then close a new item that was created by using the form in Outlook 2007, Outlook 2007 closes unexpectedly. Additionally, you receive the following error message:

Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

When you view the data in the error report, the report contains an error signature that resembles the following error signature.  When a message is saved as a missed conversation in the Microsoft Office Communicator folder in Outlook 2007, the message indicator for the folder does not indicate a new, unread message.

 The regional options on the computer are set to Latvian. In an Outlook form, you either click a date in a date field or type the date and then add a space after the date in a date field. When you press TAB to exit the date field, the date is removed. Additionally, the date is replaced with None.





Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites for installing this hotfix.

Restart information
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Additional query words: outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12

Keywords: kberrmsg kbbug kbfix kbqfe kbforms kbemail kbfield kbpubtypekc kbhotfixrollup kbcontacts kbexpertiseinter kbhotfixserver kbcrashes kboffice2007postrtmfix KB937212

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