Microsoft KB Archive/68481

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Statistics Update Not Available with Printer on None

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Q68481

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The information in this article applies to:


 * Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

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SUMMARY
In Microsoft Word for Windows, the Update button is unavailable if the printer selected in Printer Setup is not connected to a port (&quot;PRD file driver on None&quot;). In Word for Windows versions 1.0, 1.1, and 1.1a, you can access the Update button by choosing Summary Info from the Edit menu and choosing the Statistics button. To access the Update button in version 2.0, choose Summary Info from the File menu and choose the Statistics button.

If you choose the Update button, Word for Windows attempts to repaginate and display the number of pages in the document. With a printer selection on None, or without an installed printer, Word for Windows cannot repaginate based on the printer's capabilities. Word can repaginate based on Normal style, which is Tms Rmn, but this is not sufficient to update the statistics in the Summary Info dialog box.

Note that the Print and Print Preview options in the File menu are also unavailable when you are connected to a printer on None.

This is only true if you are using Windows 3.0, since Windows 3.1 requires any printer installed to be connected to a port.

Additional query words: 1.0 1.1 1.x 2.0 word6 winword 6.0 winword2 gray grey dimmed

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