Microsoft KB Archive/278859

= Renaming Exchange Virtual Directory Causes Outlook Mobile Access Connection Failure =

Article ID: 278859

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q278859





SYMPTOMS
When you are administering a computer that is running Microsoft Internet Information Server, you may decide to customize the Exchange virtual directory and rename it. If you rename the virtual directory, it causes Outlook Mobile Access users to get the following error message when they try to connect to their mailbox:

HTTP 404 Not Found Resource Not Found



WORKAROUND
Rename the virtual directory back to &quot;Exchange.&quot; Outlook Mobile Access is hard-coded to connect to user mailboxes at &quot;http://server/exchange/user,&quot; and changing the virtual directory name to something else returns the error message in the &quot;Symptoms&quot; section.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB278859

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