Microsoft KB Archive/117585

= Using Supra Fax Modem V.32bis 144i with Windows NT RAS =

Article ID: 117585

Article Last Modified on 12/5/2003

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q117585



SYMPTOMS
If you attempt to use your Supra Fax Modem V.32bis 144i to run Windows NT or Windows for Workgroups remote access services (RAS), the modem fails to initialize.



CAUSE
This happens because the RAS MODEM.INF file contains commands that are not compatible with the Supra Fax Modem V32bis 144i.



RESOLUTION
To get your modem to work with RAS, use the following procedure:


 * 1) Open the MODEM.INF file in the SYSTEM32\RAS sub-directory in a text editor such as Notepad.
 * 2) In the [Supra Fax Modem V32bis] and [Supra Fax Modem V32] sections of the MODEM.INF file, make the following changes:


 * 1) Change "=\\N3" to "=\\N".
 * 2) Change "=%C1" and "=%C0" to "=%E" and "=%E1".
 * 3) If you are using auto-answer mode, change "COMMAND_INIT=AT&F2&C1&D2 S7=55 " to "COMMAND_INIT=AT&F2&C1&D0 S7=55 ".

NOTE: If you are using Windows for Workgroups RAS, after this step, the modem may not relenquish control of the telephone line after disconnecting the remote server. (This may be a problem when the modem is used on a line that is also used for voice.)

Additional query words: wfw wfwg prodnt 3.10 3.11

Keywords: KB117585

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