Microsoft KB Archive/232681

= Windows 98 Second Edition Updates Setup.txt file =

Article ID: 232681

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q232681



SUMMARY
This article contains a copy of the text of the Setup.txt file included with Windows 98 Second Edition Updates.



MORE INFORMATION
-- Microsoft Windows 98 Second Edition README for Setup Special UPDATES Version April 1999 --

(c) Copyright Microsoft Corporation, 1999

This document provides complementary or late-breaking information to supplement the Microsoft Windows 98 Second Edition documentation.

CONTENTS 1. INSTALLATION NOTES *IMPORTANT* 2. QUICK TIPS FOR AN ERROR-FREE SETUP 3. TROUBLESHOOTING SETUP ISSUES 4. FINDING HARD-DISK PROBLEMS DURING SETUP USING SCANDISK 5. ANTI-VIRUS SOFTWARE 6. CAB FILE ERRORS DURING WINDOWS 98 SECOND EDITION SETUP 7. REMOVING WINDOWS 98 SECOND EDITION FROM YOUR SYSTEM 8. INSTALLING WINDOWS 98 SECOND EDITION WITH WINDOWS NT 9.  SETUP ERROR MESSAGES 10. HARDWARE NOTES 11. MEMORY MANAGERS 12. DISK-CACHE PROGRAMS 13. USING TERMINATE-AND-STAY-RESIDENT (TSR) PROGRAMS

1. INSTALLATION NOTES *IMPORTANT*

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==================== The Windows 98 Second Edition Updates CD is intended as a Windows 98 upgrade only. You can install it only over an existing version of Windows 98. Because of this limitation, you should be aware of several issues.

MS-DOS installations are not supported -- Because this version will only upgrade over Windows 98, installations from MS-DOS have been disabled. This means you must be able to boot your current version of Windows 98 and run Setup from there.

Cannot reinstall entire OS from the Updates CD -- If you want to do a clean installation to a new directory or new drive letter, you must first install the original Windows 98 released version, and then apply the Updates CD. You can not reinstall the entire Windows 98 Second Edition directly from the Updates CD. You should always keep your original Windows 98 CD-ROM (or floppy disks) in case you must reinstall.

Troubleshooting failed installations

If Setup fails part-way through installation, you may be left with a non-functioning Windows 98 system. If you cannot boot back into Windows 98, you will not be able to run Setup again from the Updates CD. This is why it is very important to shut down all running programs and any extra items running in the system tray or taskbar, and to disable all anti-virus or scheduled tasks that may interfere with Setup. In the event of this type of failure, you may need to uninstall back to Windows 98, or reinstall Windows 98 again and then try to upgrade again.

If Setup does fail and you are unable to continue, see section 3, TROUBLESHOOTING SETUP ISSUES, for more information on how to recover from these situations.

Disk-space requirements --- Because many factors go into calculating the amount of free disk space required for Windows 98 Second Edition, these figures are only estimates based on typical Windows 98 Second Edition installations.

A typical installation requires approximately 145 MB of free hard- disk space, but can range between 140 MB to 245 MB, depending on your system configuration and the options you choose to install.

For broadcast reception, you need a compatible TV tuner card, a Pentium or higher microprocessor, and an additional 65 MB of hard-disk space.

If you are installing Windows 98 Second Edition to a drive other than C, Setup can require up to 35 MB of free disk space on drive C for the system and log files created during Setup.

Uninstall - We recommend creating uninstall information before upgrading. To do this, select the Save Your System Files option during Setup. This will allow you to uninstall Windows 98 Second Edition if you have problems. The uninstall information can require up to 110 MB or more depending upon your system configuration. However, you cannot do this if your current Windows 98 installation is on a compressed drive.

2. QUICK TIPS FOR AN ERROR-FREE SETUP

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======================== Disable all anti-virus programs running on your system. If these utilities are running during Setup, your system may stop responding.

NOTE: Some systems have anti-virus capabilities built in. If this option is left enabled in BIOS/CMOS settings, you may receive a warning about "virus-like activity" or "Master Boot Record" changes. You must allow these changes to take place for Setup to complete successfully. See your anti-virus software documentation for more information.

Run ScanDisk to check and fix any problems with your hard disk(s).

Close all running programs. This includes disabling any screen savers, advanced power management settings, scheduled tasks, and any other programs that may cause Setup to stop responding. See "Performing a clean boot" in the next section.

3. TROUBLESHOOTING SETUP ISSUES

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Performing a clean boot --- Third-party device drivers, utilities, or other programs can prevent a successful installation. Clean-booting your system can fix many of these problems. Windows 98 provides a tool for automating many of the steps required to clean-boot a system.

1. Click Start, click Run, and then type

msconfig

2. Click the Selective startup button.

3. Clear all the check boxes and click OK.

4. When prompted to restart, click Yes.

5. When Windows 98 reboots, you should be in a clean environment to run Setup.

If Setup fails and you cannot boot into Windows 98 -- If Windows 98 Second Edition Setup fails when upgrading over Windows 98 and you cannot boot back into your original Windows 98 installation, you should try the following:

1. Restart your computer and hold the CTRL key until you see the Windows 98 boot menu.

2. Choose Safe mode. If Safe mode works, see "Performing a clean   boot" in section 3, TROUBLESHOOTING SETUP ISSUES.

3. Restart when prompted by Msconfig.

4. If Windows 98 boots, try running Setup again.

Reinstall your original version of Windows 98 over itself. This may allow you to try the Update CD again. We recommend performing a clean boot before running Setup again. This may resolve the problem that caused Setup to fail the first time.

Uninstall Windows 98 Second Edition from MS-DOS. If you saved your system files during the initial Setup wizard, you can uninstall the failed Setup back to your original Windows 98 system. To uninstall Windows 98 Second Edition from MS-DOS, follow these steps:

1. Restart your computer and hold the CTRL key until you see the Windows 98 boot menu.

2. Choose Command Prompt Only.

3. At the prompt, type

Uninstal

4. After Uninstall has completed, restart your computer and allow Windows 98 to boot again. Before you try the upgrade again, see "Performing a clean boot" in section 3, TROUBLESHOOTING SETUP ISSUES.

NOTE: For more information on uninstalling Windows 98, see section 7, REMOVING WINDOWS 98 SECOND EDITION FROM YOUR SYSTEM.

4. FINDING HARD-DISK PROBLEMS DURING SETUP USING SCANDISK

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============================================ The version of ScanDisk that runs during Windows 98 Second Edition Setup checks for errors but does not fix them. Setup cannot continue until errors are fixed. To do this, quit Setup and run ScanDisk from Windows 98 or MS-DOS. The below information has instructions about using ScanDisk to fix various problems.

Fixing hard-disk problems - If a message appears during Setup stating that you must run ScanDisk to fix problems on your hard disk, follow these steps:

1. Quit Setup.

2. Click Start, point to Programs, point to Accessories, point to  System Tools, and then click ScanDisk.

3. Check your hard disks and host drives for errors and repair any problems. Be sure to do a complete surface scan on all your drives, or Setup may still find errors.

If running ScanDisk from Windows 98 does not fix your hard-disk problems, try running ScanDisk from MS-DOS:

1. Click Start, click Shut Down, and then click Restart in  MS-DOS mode.

2. At the MS-DOS command prompt, type:

scandisk.exe /all

3. Follow the on-screen instructions and fix any problems that ScanDisk finds.

4. Restart Windows 98 and run Setup again.

If you have other problems while Setup is running ScanDisk, you can bypass ScanDisk in Setup by running Setup with the /IS option. To do this, type:

setup /is

ScanDisk reports out-of-memory -- Some larger hard disks may be formatted in a way that does not allow ScanDisk to check them. Such hard disks are larger than 18 GB and are usually in systems provided by OEMs.

In such a case, you should run Setup with the /IS and /IQ switches to bypass both ScanDisk and the crosslink file check by typing:

Setup /is /iq

NOTE: Bypassing ScanDisk during Setup is not recommended because there may be problems with your hard disk that could cause Windows 98 Second Edition not to install or run correctly.

5. ANTI-VIRUS SOFTWARE

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========= Make sure that no anti-virus program is running while you setup Windows 98 Second Edition. If the program is a terminate-and-stay- resident program, remove any references to it in your Autoexec.bat, Config.sys, and Win.ini files.

If your BIOS has built-in virus protection, disable it before running Setup. To do this, you must use the CMOS setup program for your BIOS. For more information, see the documentation for your computer.

The below information discusses specific anti-virus programs.

CMOS/BIOS-enabled virus protection: Some systems come with virus protection built-in. If this is left enabled, you may be warned with "Virus-like Activity" or "Master Boot Record Changed" messages. You must allow these changes to take place. If you choose to restore the previous settings, your system may no longer boot.

Norton AntiVirus: If Norton AntiVirus is installed, you may see the following warning at the end of the initial file-copy procedure:

Application Wininst0.400\Suwin.exe is    attempting to update the Master Boot Record

Choose Continue (C) to allow Setup to finish. If you do not allow these changes to take place, Setup may stop responding.

Dr. Solomon's Anti-Virus: If you are running Dr. Solomon's Anti-Virus utility, you may receive a blue-screen fatal exception error in Ios.vxd while trying to create a Startup disk during Setup. You should click Cancel on the Startup disk screen when the progress bar is at 20%. This will allow Setup to continue. Look for an update to Dr. Solomon's Anti-Virus software on their Web site to resolve this issue.

6. CAB FILE ERRORS DURING WINDOWS 98 SECOND EDITION SETUP

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============================================ When you try to install Windows 98 Second Edition or a component that requires copying files from the original Windows disks or CD-ROM, you may receive one of the following messages:

- "Setup has detected the following decoding error:  Could not decode this setup (.CAB) file. Setup will   attempt to recover from this situation, click OK to   continue."

- "Setup cannot copy all of the files from your Windows  98 CD. Clean the Windows 98 CD with a soft cloth,   return it to the CD-ROM drive, and then click OK. If   you receive this message again, read the CAB Errors   section of the Setup.txt file. This file is in the   Win98 directory of your Windows 98 CD."

These errors can occur for any of the following reasons: - Your Windows 98 CD-ROM may be damaged, dirty from smudges or  fingerprints, or may be scratched.

- Your CD-ROM drive is not functioning properly. The CD-ROM may vibrate too much for the laser to accurately read the data.

- Your computer is over-clocked. Extracting files from the Windows 98 Second Edition cabinet files is memory-intensive. If your computer is over-clocked beyond the default settings, it can contribute to decoding errors. Computers that are not over-clocked but have a cooling problem can also experience decoding errors.

- Your computer has bad or mismatched RAM or cache. For example, you are using EDO and non-EDO RAM, or you are using different RAM speeds. Even if Windows 98 seems to run without problems, the additional stress of extracting files and accessing the disk may contribute to decoding errors.

- Your computer has Bus Mastering or Ultra DMA enabled in the BIOS and in Device Manager. The data may be moving too quickly for the system to keep up.

- You are using a third-party memory manager.

- There is a virus on your computer.

To resolve such error messages, follow these steps:

1. Remove the CD-ROM from the CD-ROM drive, rotate it one-quarter to one-half a turn, reinsert the CD-ROM into the drive, and then click OK.

2. Remove the CD-ROM from the CD-ROM drive. Clean the CD-ROM with a soft cloth, reinsert it into the drive, and then click OK.

3. Check your computer for a virus using virus-detection software.

4. On one of your hard drives, create an empty folder and name it  "W98flat". Copy the contents of the Win98 folder on the CD-ROM to  the W98flat folder. If you are unable to copy the contents of the Win98 folder on the CD-ROM to you hard disk, the CD-ROM may be  damaged.

5. If you are still receiving CAB errors in Windows 98, you can manually extract all the Setup files from the Windows 98 Second Edition CD-ROM to your hard disk and run Setup from there. It  requires approximately 300 MB of free hard-disk space to extract the Windows 98 files. You can use the Ext.exe utility to extract the Windows 98 files. This utility is located on the Windows 98 Startup disk and in the \Oldmsdos folder on the Windows 98 CD-ROM. To manually extract the Windows 98 files, follow these steps:

a. Insert the Windows 98 Startup disk into the floppy disk drive, and then restart your computer.

b. At the command prompt, type:

ext

c. When prompted for the location of the cabinet files, type the path to the W98flat folder that you created in     step 4 above.

d. When prompted for the files to extract, type: *.*

e. When prompted for the location where the files are to be     extracted, type the path to the W98flat folder.

NOTE: This does not extract the files in the Precopy1.cab and Precopy2.cab cabinet files.

f. After all the files have been extracted, reboot into Windows 98 and run Setup from the W98flat folder on your hard disk.

6. If the above steps do not fix the problem, you can try to slow down your computer by changing your computer's CMOS settings. Bus mastering, external/internal cache, RAM settings/timings, and other settings contribute to the speed at which your computer runs. For information about how to change these settings, consult the documentation for your computer.

7. REMOVING WINDOWS 98 SECOND EDITION FROM YOUR SYSTEM

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========================================= Saving System Files: Windows 98 Second Edition Setup offers the option of backing up the previous version of Windows in case you need to uninstall Windows 98 Second Edition. To enable this option, select the Save Your System Files option when prompted during Setup. Setup will then create the following hidden files necessary to uninstall back to Windows 98: -W98undo.dat -W98undo.ini -Winlfn.ini

NOTE: Deleting these files will prevent Windows 98 Second Edition from being uninstalled.

If your current Windows installation is on a compressed drive, you will not be able to uninstall Windows 98 Second Edition and Setup will not prompt you to Save System Files.

NOTE: You must save the files needed to uninstall Windows 98 Second Edition on a local hard drive. You cannot save the files on a network drive or a floppy disk. As long as two or more drives have adequate free space, you can select the drive on which you want to save the files.

There are also several actions that can prevent Windows 98 Second Edition from being uninstalled after Setup is complete. The following actions will cause the uninstall information to be removed from your system:

-Converting your hard disk to FAT32 -Compressing your hard disk with DriveSpace

NOTE: These utilities should warn you that the uninstall information will be lost before they perform conversion or compression.

Removing Windows 98 Second Edition: To remove Windows 98 Second Edition and completely restore your system to Windows 98:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click Uninstall Windows 98 Second Edition, and then click Add/Remove.

NOTE: UNINSTAL needs to shut down Windows 98 Second Edition. If this causes a problem, restart your computer and press the CTRL key until you see the Windows 98 Second Edition boot menu. Then click Command Prompt Only and run UNINSTAL from the command prompt.

If Setup did not complete successfully and you want to restore your previous version of Windows 98, you can run UNINSTAL from the \Windows\Command directory on your hard disk.

If you saved your files on a drive other than C, you can use the /w option to specify the drive where the files are located. For example:

uninstal /w e:

where e: is the drive containing your previous system files.

If Windows 98 Second Edition is running and you want to remove the uninstall files to free disk space, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. On the Install/Uninstall tab, click Remove Windows 98 system files (Uninstall Info).

You can no longer remove Windows 98 Second Edition.

8. INSTALLING WINDOWS 98 SECOND EDITION WITH WINDOWS NT

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========================================== You cannot install Windows 98 Second Edition over any version of Windows NT, but they can exist together on a single system. However, for compatibility it is recommended that you install each to a separate hard disk or partition. If Windows NT is already installed, Windows 98 Second Edition Setup will add itself to the Windows NT boot menu to allow the user to multi-boot between Windows 98 Second Edition and Windows NT.

If you can no longer boot Windows NT, you should boot from the Windows NT recovery disks and choose the Repair option to restore the Windows NT boot files.

When installing Windows 98 Second Edition on a system with drives created with Windows NT, you may receive the following error:

"Setup has detected that your hard disk has a 64K-cluster FAT partition. Because ScanDisk does not work on disks with this cluster size, Setup cannot continue. To complete Setup, you must repartition your hard disk, format the partition with a FAT file system that has a cluster size of 32K or less, and then restart Setup."

You can avoid this problem and bypass ScanDisk by running Setup with the /is parameter. To do this, type:

Setup /is

9. SETUP ERROR MESSAGES

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========== This section lists specific messages that you may encounter during Setup and provides information about what to do.

Message SU0018: "Setup cannot create files on your startup drive and cannot set up Windows 98. There may be too many files in the root directory of your startup drive, or your startup drive letter may have been remapped."

The root folder of a drive holds a maximum of 512 entries (files or folders). This message indicates that Setup has detected too many directory entries in the root folder of your computer, and Setup cannot create the files it needs to set up Windows 98 Second Edition. Move or delete some files from the root folder of your drive, and then run Setup again.

Long File Names Error Messages: "Setup has detected that the program, Long File Names, is installed in this directory. Setup cannot continue." If you receive this message, you should quit Setup and then remove Long File Names from your computer by using the Uninstall feature in Long File Names. See "View Software" for more information.

Not Enough Disk Space Messages: You can recover disk space by completing any or all of the following steps:

-Right-click Recycle Bin, and then click Empty Recycle Bin.

-Delete the contents of your Internet browser cache folder.

-Delete files with the extensions .bak and .tmp.

-Delete unused program folders. Be sure to back-up data first.

-Delete the old MS-DOS folder, unless you intend to configure your computer to run both Windows 98 Second Edition and MS-DOS. Be sure you have a start disk that supports access to the CD-ROM drive.

-Delete the hidden file Winundo.dat from the previous Windows installation.

-Delete the old Windows 3.1 folder, unless you intend to configure your computer to run both Windows 3.1 and Windows 98 Second Edition.

Setup Cannot Write to the Temporary Directory: This message may appear because there is insufficient disk space for the temporary directory. If space is available on another drive, type the following command to change the temporary directory location:

Setup /T: :\TEMP

If you do not have space available on another drive, free some disk space and then run Setup again. See the "Not Enough Disk Space" Messages section for files that you can delete.

Message SU0010, SU0012, SU0015, or SU0016: If you receive one of these messages during Setup, see section 8, INSTALLING WINDOWS 98 SECOND EDITION WITH WINDOWS NT.

Message SU0011: If your hard disk is password-protected, Setup will not complete successfully. You must first remove the password protection. For more information, see the documentation for your computer.

Standard Mode Messages: If you get any of the following error messages, remove any memory managers (such as EMM386.exe, QEMM, or 386Max) from your Config.sys file, and then run Setup again.

Standard Mode: Invalid DPMI return. Standard Mode: Fault in MS-DOS Extender. Standard Mode: Bad Fault in MS-DOS Extender. Standard Mode: Unknown stack in fault dispatcher. Standard Mode: Stack Overflow.

NOTE: If you still have problems, add EMM386.EXE back into your Config.sys file and exclude all ranges. For example:

device=c:\windows\emm386.exe x=A000-FFFF

If you encounter these messages or if your computer stops responding during Setup, turn on double-buffering in SmartDrive. Several SCSI hard drives and some ESDI drives require double- buffering.

To turn on double buffering, add the following line to the beginning of your Config.sys file:

device=c:\windows\smartdrv.exe /double_buffer+

where "c:\windows" is the path to your Windows directory.

Setup Could Not Back Up Your System Files message: If you see this error message while Setup is saving your system files, you may not have enough disk space, particularly on compressed disks. Free up space on the drive that you are saving your system files on (the default drive is C) by removing unneeded files.

Uninstall can require up to 110 MB on many systems. If Setup is not offering you the choice of saving your system files, you may be very low on free disk space.

Cannot Continue on This System Configuration: If you get this message, you may have an older, incompatible disk partition. Before you run Setup, you must back-up your data and then repartition your disk.

Message SU0167: A file or folder called Desktop exists on your computer. Rename or move your current Desktop folder, and then run Setup again.

SU99xxxx Messages: SU99 is a prefix that is added to all errors that Setup does not have a specific error message for. These errors are often caused by low conventional memory. If you have already created a Startup disk, quit Setup, shut down your computer, insert the Startup disk, and restart the computer.

Setup does not have enough conventional memory to check your computer's hard disks -or- Setup could not check the hard drives on your computer:

If you receive either of these errors, Setup was unable to run ScanDisk to check your hard drives. This can be caused by low conventional memory, or by errors on your disk that ScanDisk cannot fix when run from Setup. To fix these errors, reboot your system to MS-DOS mode and run:

ScanDisk /all

Then run Setup again. If Setup still fails, reboot to MS-DOS mode and run:

ScanDisk /all /surface

This will take a little longer but will ensure your hard disks are in good shape. If Setup still won't continue after running ScanDisk with these options, you should run:

Setup /is

to bypass ScanDisk.

NOTE: Bypassing ScanDisk is not recommended and should be used only if you are positive your disk(s) contain no errors. If there are still errors, Setup may fail and your system may no longer boot.

10. HARDWARE NOTES

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Plug and play network cards and 16-bit real-mode drivers

When you need to run the 16-bit real-mode driver for your network interface card (NIC) (this is common if you use DLC or another real-mode protocol), your Plug and Play card may appear not to function because the 16-bit NIC drivers load before Windows 98 Second Edition has a chance to turn on Plug and Play cards. In addition, some 16-bit NIC drivers do not recognize Plug and Play cards (most NE2000 Plug and Play clones fall into this category).

To use your Plug and Play card with a 16-bit NIC driver:

1. Run the Softset utility that comes with your Plug and Play card, and then set the card to non-Plug and Play mode.

2. In Control Panel, double-click Network and then remove the network card.

3. In Control Panel, double-click Add New Hardware and follow the on-screen instructions. Windows 98 Second Edition will detect your network card.

If you change to a 32-bit protected-mode NIC driver in the future, you can run Softset again to turn on Plug and Play for your card.

Intel EtherExpress 16 NICs and PCI Computers: Your system may not respond or you may experience initialization problems if you are using an Intel EtherExpress 16 NIC in a PCI computer with certain Diamond Speed Star PCI video cards. These problems are not related to Windows 98 Second Edition; they occur on a variety of operating-system platforms. If you experience other problems with your EtherExpress 16 in a PCI computer, replace the card before you report the problem to Microsoft.

If you have one of these video cards, contact your vendor about getting a new video BIOS update:

-Diamond Speed Star PCI video card with BIOS version 1.01 -Diamond Viper PCI VGA Video Adapter -Diamond Stealth video card, Bios v1.03

IBM Thinkpad Model 750x/755x/360x: If you have one of these models (including submodels such as C, CE, CX, CS, and CSE), before you install Windows 98 Second Edition, check the IBM bulletin board or the THINKPAD forum on CompuServe for updated BIOS and/or Mwave drivers for your computer.

If you don't upgrade your BIOS, you may have problems if you move the mouse while your computer is turning suspend mode on or off.

Toshiba Computers: The ltmodem driver, version 2.16 and earlier, and the Toshiba Windows 95 Utilities must be upgraded prior to installing Windows 98 Second Edition.

Contact the following sites for additional information:

US - http://pcsupport.toshiba.com/ Canada - http://www.toshiba.ca/my_html/filelib.htm Japan - http://www5.toshiba.co.jp/tpmc Australia & New Zealand: http://www.isd.toshiba.com.au/personal_computers/files_drivers Europe - http://support.toshiba-tro.de/Win98SE or access the Toshiba Bulletin Board at: +49-941-7807 999 Analog +49-941-7810 500 ISDN 1 +49-941-7813 131 ISDN 2

For additional support, refer to your User Manual to find the nearest Toshiba support contact.

11. MEMORY MANAGERS

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====== If you have QEMM installed on your computer, it is recommended that you remove it from your Config.sys file before you set up Windows 98 Second Edition. You can add it back after Windows 98 Second Edition is installed.

The following memory managers are incompatible with or may cause problems with Windows 98 Second Edition. It is recommended that you remove all references to them from your Config.sys and Autoexec.bat files and use Emm386.exe and Himem.sys, which are provided with Windows 98, to manage memory instead.

-Allemm4.sys - All Charge 386 Version 3.1 -HPemm386.sys and HPemm486.sys -HPmm.sys - HP Memory Manager (must remove before Setup) -Iemm.sys Memory Manager -Intel(R) Expanded-Memory Emulator (Ilim386.sys) -Maximizer Memory Manager (Maximize.com) -NetRoom Memory Manager (RM386.sys) -QMAPS Memory Manager Version 5.16 -UMB PRO Version 1.07

NOTE: The documentation for 386MAX recommends that you not set the EXT parameter below 64. If you set this parameter to 0, Setup will fail.

NOTE: If you remove the line containing Rm386.sys from your Config.sys file, you may need to install Himem.sys, which comes with Windows or MS-DOS. You can do this by adding the following line to your Config.sys file:

device= \himem.sys

The is the location of your Windows or MS-DOS files (for example, C:\Windows).

12. DISK-CACHE PROGRAMS

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========== Before you run Setup, it is recommended that you remove any third-party disk-cache programs and replace them with Smartdrv.exe, which is provided with Windows 98 Second Edition.

If you are running one of the following disk-cache utilities, remove it. In some cases, Setup will remove it for you.

-386MAX disk-cache utility (Qcache.exe) (Do not use with SmartDrive.) -Cache.exe disk-cache utility -Cache.sys disk-cache utility -Flash disk-cache utility (Flash.exe) (do not use with SmartDrive.) -Hyperdisk disk-cache utility (do not use with SmartDrive.) -Icache.sys disk-cache utility -IBMcache.sys disk-cache utility -Mace disk-cache utility (Mcache.sys) -Norton Speed Drive Disk utility (SPEEDRV) -Norton Utilities Version 5.0 and 6.1 (DISKREET, NCACHE) -PC-Cache (PC Tools disk-cache utility) (must remove before Setup) -PC-Kwik disk-cache utility (Pc-kwik.exe) -PC_Kwik Disk Accelerator -PC-Kwik Version 1.59 (Pck.exe, Pskscrn.exe, Pckey.com) -PC Tools(TM) disk-cache utility (Pc-cache.com) -Secretdisk II disk-cache utility (Fast512.sys) (Do not use with SmartDrive.) -Super PC-Kwik disk-cache utility (Superpck.exe)

13. USING TERMINATE-AND-STAY-RESIDENT (TSR) PROGRAMS

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======================================= APPEND (MS-DOS): Do not use the APPEND utility with Windows 98 Second Edition. It prevents Windows and Windows-based programs from creating valid Well-Formed-Path (WFP) names for the files they are using. (A WFP is the complete name of a file, including the drive letter and full path specification, starting from the root directory.)

Autocon Version 2.0e, Bootcon Version 1.60, and Boot.sys: These programs enable you to select from different configurations when you start your computer. Because Windows 98 Second Edition Setup modifies only the first sections in your Config.sys and Autoexec.bat files, you may need to modify these files manually after Setup. For more information, see the program documentation.

Cubit Version 3.01: When you are using Cubit with Windows 98 Second Edition, do not compress the Windows System folder or any file that is loaded from your Config.sys file.

Before you upgrade to Windows 98 Second Edition, make sure that the earlier version of Windows is decompressed on your hard disk. You may recompress the files after you have successfully set up Windows 98 Second Edition.

Doubledisk Version 2.5: Windows 98 Second Edition may try to access "phantom" disk drives if you use it with Doubledisk. Phantom drives occur when you use Doubledisk to create a compressed drive. For example, if you have drives A, B, and C on your computer and you use Doubledisk to create drive F, Windows 98 Second Edition and MS-DOS recognize drives D and E as valid drives, even though they do not exist. You can use the DRVOFF utility to prevent Windows from recognizing phantom drives. To order a copy of the DRVOFF utility, contact Vertisoft.

Infinite Disk Version 2.1: Infinite Disk version 2.1 does not work properly with Windows 98 Second Edition. Either remove Infinite Disk software from your computer before you run Setup, or contact your software dealer for a version of Infinite Disk software that is compatible with Windows 98 Second Edition.

To remove Infinite Disk from your computer:

1. Decompress any compressed files.

2. Remove the following lines from your Config.sys and Autoexec.bat files:

iddrv.sys idres.exe protect /c

3. Restart your computer, and then run Setup again.

NetWare(R) NetBIOS: In many configurations, the NetWare NetBIOS TSR is incompatible with Windows 98 Second Edition. In most cases, Setup will detect NetWare NetBIOS and remove the startup command from your computer. However, if you have NetWare NetBIOS set up to start from a location other than your Autoexec.bat file (for example, from a different batch file), Setup cannot detect it. In this case, you need to remove NetWare NetBIOS manually. Windows 98 Second Edition includes an IPX/SPX-compatible protocol that you can use instead of NetBIOS. For information about configuring Windows 98 Second Edition to work with it, see the file Networks.txt.

Newspace Version 1.07: Windows 98 Second Edition is incompatible with this disk-compression utility.

Norton Desktop for Windows (Ep.exe): If the data-recovery program Erase Protect (Ep.exe) is loaded from your Autoexec.bat file, disable it when you set up Windows 98 Second Edition, especially if you are upgrading over a previous version of Windows. Because Erase Protect tries to save copies of all deleted files, you can run out of disk space while running Setup.

It is recommended that you run Erase Protect with a permanent swap file. If you are using a temporary swap file, exclude files that have a .tmp or .swp extension from erase protection.

Norton Disklock versions 3.01 and 3.5 do not work correctly with Windows 98 Second Edition. Either remove this software from your computer before you run Setup, or contact Symantec product support for a version of Disklock that is compatible with Windows 98 Second Edition.

For information about how to remove Disklock from your computer, see the Norton Disklock documentation.

PC Tools Deluxe(TM) Version 7.1 (DATAMON): If you load PC Tools DATAMON using the \SENTRY+ option, Setup may fail if you are low on disk space. Do not use the \SENTRY+ option when you are loading DATAMON.

Do not load DATAMON after loading SmartDrive. If DATAMON is loaded after SmartDrive, your computer may fail. See the PC Tools documentation for information about how to remove DATAMON.

PC Tools Deluxe Version 6.0 (DESKTOP): If you try to start PC Tools from the command prompt within Windows, your computer may fail or restart itself. These problems also occur if you use MS-DOS commands from a command prompt within Windows.

Version 7.0 of PC Tools may correct these problems. However, do not load DESKTOP from a command prompt if it was loaded before you started Windows. If you do, your computer may fail when you quit Windows. It is recommended that you run DESKTOP from its PIF, provided with Windows 98 Second Edition.

SUBST (MS-DOS): You may encounter problems with SUBST during Setup, but you can safely add it back after you have installed Windows 98 Second Edition.

UNDELETE: If you are running UNDELETE with the SENTRY option, Setup may have problems and you may run out of disk space during Setup. It is recommended that you remove UNDELETE from your Config.sys and Autoexec.bat files before running Setup.

NOTE: The SENTRY option creates a hidden directory named Sentry. When you delete a file, UNDELETE moves the file from its current location to the Sentry directory. Before you remove UNDELETE from your Config.sys or Autoexec.bat file, free disk space by using the UNDELETE/PURGE command on all drives.

If you do not remove Undelete, Setup will disable this command.

NOTE: Refer to the file Intl.txt for information about installing Pan European settings.

Keywords: kbinfo kbreadme KB232681

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