Microsoft KB Archive/836925

= &quot;Error 80070002&quot; error message when you download an update from the Windows Update Web site =

PSS ID Number: 836925

Article Last Modified on 3/24/2004

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The information in this article applies to:

 Microsoft Windows Update, when used with:  the operating system: Microsoft Windows Millennium Edition

 the operating system: Microsoft Windows 98 Second Edition

 the operating system: Microsoft Windows 98 

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SYMPTOMS
When you try to download an update from the Microsoft Windows Update Web site to a computer that is running Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98, you may receive an error message that is similar to the following:

Error 80070002

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CAUSE
This issue may occur if one or more partitions on your computer is formatted with the NTFS file system, and you have Read permissions to the folder on the NTFS partition where Windows Update tries to download the update.

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WORKAROUND
Computers that are running Windows Millennium Edition or Windows 98 cannot access files that are stored on an NTFS partition. To work around this issue, remove the NTFS partition from the computer.

Keywords: kbprb KB836925

Technology: kbOSWin98 kbOSWin98SE kbOSWinME kbOSWinSearch kbWinUpdate kbWinUpdateSearch

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