Microsoft KB Archive/897718

= Macintosh-based computers stop responding when you try to browse a Services for Macintosh shared folder on a computer that is running Windows Server 2003 with Service Pack 1 =

Article ID: 897718

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition

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SYMPTOMS
When you upgrade a Microsoft Windows Server 2003-based computer that is running Services for Macintosh to Windows Server 2003 Service Pack (SP) 1, Apple Macintosh-based computers may stop responding when you try to browse a Services for Macintosh shared folder.

This problem typically occurs when you access the shared folder by using a browse utility such as Sherlock on a computer that is running Mac OS version 9.2.2 or an earlier version.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x86-based versions
  Date         Time   Version       Size     File name -  27-May-2005  23:56  5.2.3790.339  156,672  Sfmsrv.sys

Windows Server 2003, x86-based versions with Service Pack 1
  Date         Time   Version        Size     File name --  28-May-2005  00:58  5.2.3790.2455  165,376  Sfmsrv.sys

Windows Server 2003, x64-based versions with Service Pack 1
  Date         Time   Version        Size     File name --  31-May-2005  17:11  5.2.3790.2455  263,168  Sfmsrv.sys

Windows Server 2003, Itanium-based versions
  Date         Time   Version       Size     File name -  31-May-2005  17:11  5.2.3790.339  466,944  Sfmsrv.sys

Windows Server 2003, Itanium-based versions with Service Pack 1
  Date         Time   Version        Size     File name --  31-May-2005  17:11  5.2.3790.2455  516,608  Sfmsrv.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Hang MacOS MAC SFM

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003presp1fix kbhotfixserver KB897718

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