Microsoft KB Archive/268768

= Works Suite: Error Message Is Hidden When Wkwdstub.exe Is Not Found =

Article ID: 268768

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Works Suite 2001
 * Microsoft Works Suite 2002
 * Microsoft Works Suite 2003

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This article was previously published under Q268768



SYMPTOMS
When you select an object contained in Microsoft Works Portfolio, and you then send the object to a blank Microsoft Word document, you may experience the following behavior:
 * The status bar stops responding (hangs).
 * Word does not start.

In addition, no error message is visible on the screen.



CAUSE
This issue may occur if the Wkwdstub.exe file is moved, renamed, or missing, and Works Portfolio is in gallery view or an enlarged docked view.

An error message stating that Wkwdstub.exe is missing appears behind Works Portfolio, and you therefore cannot see the message. The status bar appears frozen because you have not cleared the error message.



RESOLUTION
To work around this issue, minimize Works Portfolio, and then dismiss the error message.

To resolve this issue, reinstall the Word Add-in.

To reinstall the Word Add-in, follow these steps:  Insert the Works Suite Disc 1 CD-ROM into the CD-ROM drive. Click Start, and then click Run. In the Open box, type the following line, and then click OK



where  is the drive letter of your CD-ROM drive. Click Open, and then click OK. Follow the instructions that appear on the screen to reinstall the Word Add-in.

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STATUS
Microsoft has confirmed that this is a problem in Works Suite 2001.

Additional query words: w_works workssuite

Keywords: kbaddin kbbug kberrmsg kbpending KB268768

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