Microsoft KB Archive/309457

= Audio Error Message When You Start Windows =

Article ID: 309457

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q309457



SYMPTOMS
When you start your computer, you may receive one or both of the following error messages:

The device &quot;Audio Split&quot; could not load the global filter: AEC-Input filter. Audio services will continue without this filter.

Press any key to continue.

-or-

The device &quot;Audio Mix&quot; could not load the global filter AEC-Output filter. Audio services will continue without this filter.

Press any key to continue.



CAUSE
This problem can occur when you have Video Phone with ProShare Technology on your computer.



RESOLUTION
To resolve this issue, remove VIASPOXD from the registry. To do this, follow these steps:  Click Start, and then click Run. In the Open box, type regedit, and then click OK. Navigate to the following key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VIASPOXD

 Right-click the HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\VIASPOXD, key, and then click Delete on the shortcut menu. When the confirmation message appears, click Yes. Quit Registry Editor, and then restart your computer.

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MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbprb KB309457

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