Microsoft KB Archive/893358

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: February 3, 2005 =

Article ID: 893358

Article Last Modified on 5/15/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002 This article describes the following items about the hotfix package:


 * The issue that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes to use one or more of the hotfixes in the package.
 * The files that the hotfix package contains.



Article contents

 * INTRODUCTION
 * Issue that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated February 3, 2005.

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Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  Outlook 2002 may unexpectedly quit when you open a custom form

When you try to open a custom form after you add the ForceFormReload registry value to the following registry subkey, Outlook 2002 may unexpectedly quit:



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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Note The first time that you open a custom form after you install this hotfix, you receive the following error message:

The Form you have selected...cannot be displayed, please contact your Administrator.

However, you do not receive this error message any other time that you open a custom form after you install the hotfix.

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Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office XP Service Pack 2 (SP2). However, we have tested this fix on Microsoft Office XP Service Pack 3 (SP3) more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">   Date         Time  Size       File name 03-Feb-2005 18:00  2,876,928  Olkintlff.msp  (full-file/administrative) 03-Feb-2005 17:55    383,488  Olkintlop.msp  (optimized) After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version       Size         File name 18-May-2004 20:00  5.5.2658.7        727,504  Cdo.dll_0001 14-Jan-2005 03:02  5.5.2658.29       817,424  Cdo.dll_0004 19-Jun-2003 23:58  10.0.5417.0       133,696  Contab32.dll 05-May-2004 03:47  10.0.6713.0       113,352  Emablt32.dll 03-Feb-2005 01:22  10.0.6750.0       199,368  Emsabp32.dll_0005 28-Nov-2004 07:04  10.0.6742.0       539,336  Emsmdb32.dll_0005 13-Oct-2003 22:03  10.0.6308.0       129,592  Emsui32.dll_0005 03-Feb-2005 01:22  10.0.6750.0       854,728  Msmapi32.dll_0001 17-Dec-2003 21:32  10.0.6515.0       535,240  Mspst32.dll_0004 17-Dec-2003 21:31  10.0.6515.0        56,008  Olkfstub.dll 03-Feb-2005 01:22  10.0.6750.0       744,128  Outex.dll 08-Apr-2004 02:24  10.0.6711.0     1,977,032  Outllibr.dll 13-Oct-2003 22:04  10.0.6308.0       338,496  Pstprx32.dll Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.

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