Microsoft KB Archive/274268

= Network Adapters Do Not Appear in Drop-Down List =

Article ID: 274268

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft SNA Server 4.0 Service Pack 3
 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q274268



SYMPTOMS
The drop-down list box for network adapters may be empty when you configure the 802.2 DLC Link Service. This can occur after you upgrade Microsoft Windows NT to Windows 2000 or to Windows XP, or after you install SNA 4.0 SP3 or Host Integration Server 2000 on Windows 2000 or on Windows XP.



CAUSE
Enumeration of DLC bound adapters terminates when an empty key is encountered.



SNA Server 4.0
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information on how to obtain the latest service pack, click the article number below to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack

NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.

Host Integration Server 2000
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Host Integration Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in SNA Server version 4.0 and Host Integration Server 2000.

Additional query words: adapter SNA network dropdown drop down link service DLC 802.2 8022 HIS 2000

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbsna400presp4fix kbsna400sp4fix KB274268

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