Microsoft KB Archive/216383

= Memory Allocations May Fail When There Are Large Free Blocks =

Article ID: 216383

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 1
 * Microsoft Windows NT 4.0 Service Pack 2
 * Microsoft Windows NT 4.0 Service Pack 3
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT 4.0 Service Pack 4

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This article was previously published under Q216383



SYMPTOMS
Memory allocations may return "Out of Memory" errors even when there are large free blocks of memory available within the virtual address space of the process.



CAUSE
Heap allocations within a process may result in the memory manager having to extend the heap using virtual memory to satisfy the request. The memory manager extends the heap by allocating contiguous virtual memory from the process address space. By default, the memory manager requests double the previous successfully allocated heap segment. If it fails allocating virtual memory for a larger heap segment, it does not try to allocate a segment the size of the previous or smaller segments.

For example, if the previous successfully allocated heap segment was 64 MB, the heap manager will attempt to extend the heap by 128 MB if it needs to extend the heap. If there is not 128 MB of contiguous virtual memory, the allocation to extend the heap will fail and the heap allocation will subsequently fail even though there may have been another 64-MB free block.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.



MORE INFORMATION
Ntdll was fixed so that, if Ntdll.dll cannot extend the heap because of an "Out of Memory" error on a first attempt, it divides the requested virtual memory allocation size by 2 and will continue to attempt to extend the heap in this way until the size requested falls below what is needed to satify the heap allocation.

Additional query words: 4.00 c0000017

Keywords: kbbug kbfix kbqfe kbhotfixserver KB216383

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