Microsoft KB Archive/229705

How To Submit A Windows Update Site Support Request

PSS ID Number: Q229705 Article last modified on 06-22-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == Microsoft Windows Update == 

= SUMMARY =

To submit a question to a Microsoft Windows Update Site Support Representative using the Windows Update Site Support Request form, follow the steps outlined below:

  Connect to the Windows Update site at: http://windowsupdate.microsoft.com/   Click Support Information from the menu on the left.   Under Support Options, Click “Submit Windows Update Support Request”.   A new screen will appear. Provide the information requested to describe your issue after reviewing the “Terms and Conditions of Standard No-Charge Email Support”. 

Step 1. Describe Your Computer

 * Operating System
 * Internet Browser
 * Computer Make

Step 2. Specify The Problem

 * Question Title
 * Issue Type
 * Component Name
 * URL
 * Error Type
 * Detailed Problem Description

Step 3. Tell Us How To Contact You

 * First Name
 * Last Name
 * Phone Number
 * E-mail Address
 * Time Zone

When the request form is completed:


 * Click Submit Your Request.
 * You should receive a response within one business day.

Additional query words: winup

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========================================================= Keywords : kbwindowsupdate Version : WINDOWS: Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1999.