Microsoft KB Archive/280441

= TWAIN Device May Not Function on Hewlett-Packard OfficeJet Series Printer After Upgrading to Windows Me =

Article ID: 280441

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q280441



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you upgrade to Windows Millennium Edition (Me), programs that use TWAIN functionality may not recognize the scanner functionality on Hewlett-Packard (HP) OfficeJet series printers.



CAUSE
Because of the changes in TWAIN support in Windows Millennium drivers, the HP Twain functionality will no longer function.



RESOLUTION
Hewlett-Packard has provided a TWAIN Patch to fix the issue under Windows Millennium for their HP OfficeJet K Series, G Series, T Series, and OfficeJet 700 Series. Please refer to the following Hewlett-Packard Web site for additional information:

http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&cc=us&docname=bpu50325&dlc=en&product=58709&lang=en

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For assistance with installing, and configuring the patch, please contact Hewlett-Packard technical support.



MORE INFORMATION
The OfficeJet series printers are all-in-one devices that provide printing, faxing, scanning, and copying functionality. TWAIN is the application program interface that allows communication between software programs, and image acquisition devices.

Additional query words: HWIMATS API

Keywords: kb3rdparty kbhardware kbprb KB280441

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