Microsoft KB Archive/206496

= Error Message When Opening a Whiteboard File =

PSS ID Number: 206496

Article Last Modified on 10/2/2002

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The information in this article applies to:


 * Microsoft NetMeeting 2.1 for Windows NT 4.0
 * Microsoft NetMeeting 2.1 for Windows 95

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This article was previously published under Q206496



SYMPTOMS
When you attempt to open a saved Whiteboard (.wht) file by double clicking the file in the folder in which it was saved while NetMeeting is running, and you do not currently have the Whiteboard running, you may receive the following error message:

Cannot find the file :\ \ .wht (or one of its components). Make sure the path and filename are correct and that all required libraries are available.



CAUSE
This problem can occur if you attempt to open a saved Whiteboard file during a NetMeeting conference.



RESOLUTION
To resolve this problem, upgrade to the most current version of NetMeeting from the following Microsoft Web site:

http://www.microsoft.com/netmeeting

To work around this problem, click OK when you receive the error message to open the Whiteboard file, or open the Whiteboard file in NetMeeting before you start a conference.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB206496

Technology: kbNMeet210Win95 kbNMeet210WinNT400 kbNMeetSearch kbNMeetWin95Search kbNMeetWinNT400Search

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