Microsoft KB Archive/158776

= SNA Server May Log Event 23, Qualifier 0x000A =

Article ID: 158776

Article Last Modified on 11/18/2004

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APPLIES TO


 * Microsoft SNA Server 2.11 Service Pack 1
 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q158776



SUMMARY
When using SNA Server version 2.11 Service Pack 1 (SP1) and later with a remote link service (which communicates to a distributed link service running on a "remote" computer running SNA Server), SNA Server may log Event 23 with a qualifier code of 000A. This code is not documented in the "SNA Server Reference Guide:"

Event: 23 Source: SNA Server Description: Connection TOKEN1  using Link Service SNAREM1  failed Qualifier = 000A



CAUSE
This qualifier can occur if:

The server running the distributed link service has been powered off or has failed.

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The LAN session between the remote link service and the distributed link service has been lost. To diagnose the cause of a LAN disconnect, a Network General Sniffer(TM) or Microsoft Network Monitor trace of the LAN session disconnect should be captured.



MORE INFORMATION
If a connection failure occurs, SNA Server logs Event 23 to the Windows NT application event log, indicating a "qualifier" code that provides information on the cause of the failure. These qualifier codes are documented in the "SNA Server Reference Guide."

However, a qualifier code of 000A is not documented in the SNA Server Reference Guide, because this special code is returned by the remote link service that is new with SNA Server 2.11 Service Pack 1.

Additional query words: prodsna

Keywords: kbnetwork KB158776

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