Microsoft KB Archive/236066

= SMS: INVMAC Fails to Report Package During Software Inventory =

Article ID: 236066

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q236066



SYMPTOMS
If multiple instances of a program are on your Macintosh computer, the Invmac.mac file may fail to report the presence of the program during a software inventory.

For example, if you create a software inventory package using the following criteria and multiple instances of the My App file are on the Macintosh client computer, the Invmac.mac file does not report the package if the first My App file it finds does not match the defined criteria.

"My Application 5.0.1" FILE "My App" DATE 6/28/99



CAUSE
This issue occurs because the Invmac.mac file only evaluates the first instance of the file it finds.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

NOTE: All columns in the table except for File Name are optional.   Date      Time     Size      File name    Platform ---  5/26/99   7:33pm   361,086   Invmac.mac   Macintosh NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



WORKAROUND
To work around this issue, delete all instances of the file except for the one that matches the criteria defined for the software inventory package.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.



MORE INFORMATION
To install the hotfix, you must use the Hdecomp.exe program found in the Support folder of the Systems Management Server 1.2 CD-ROM. Expand the file to a user authentication module (UAM) volume, and place it in the \SMS\Site.srv\Maincfg.box\Client.src\Mac.bin folder on each site server. Macintosh clients must run the Systems Management Server Apple script to get the updated Invmac.mac file.

Additional query words: prodsms

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB236066

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