Microsoft KB Archive/240987

= Pandora's Box: Screen Color Is Distorted When You Start or Quit Game =

Article ID: 240987

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Pandora's Box

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This article was previously published under Q240987



SYMPTOMS
When you play Microsoft Pandora's Box, the colors on the screen may briefly become distorted when you start or quit the game, or when you switch to or from different programs.



CAUSE
This behavior can occur if an older video adapter is installed in your computer, and the Microsoft Windows color palette setting is set to 256 colors.



RESOLUTION
To resolve this issue, increase the Windows color palette setting. To do this:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Settings tab.
 * 4) In the Colors or Color Palette box, click High Color (16 bit), True Color (24 bit), or True Color (32 bit), and then click OK.

NOTE: If none of these settings is available, your video adapter does not support higher color palette settings.
 * 1) If you are prompted to restart the computer, do so.

If the issue continues to occur, contact the manufacturer of your video adapter to inquire about how to obtain and install the latest version of the video driver for your video adapter, or consider purchasing a new, DirectX-compatible video adapter.

For information about how to contact the manufacturer of your video adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 1.00 panbox corrupt images

Keywords: kbhardware kbenv kbprb kbfaq kbdisplay KB240987

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