Microsoft KB Archive/131508

= PC Win: Err Msg: The Message Could Not Be Fully Recovered =

Article ID: 131508

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.2

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This article was previously published under Q131508



SYMPTOMS
When you open a mail message in versions 3.2 and 3.2a of Microsoft Mail for Windows, you may see the following error as the body of the message instead of the message:

This message could not be fully recovered.



CAUSE
If there are multiple copies of a message in a single Mail Message File (MMF), and the CHKMMF utility has been run against the MMF, all iterations of the message will display this error instead of the message body.

There will be a copy of the message in the Lost and Found folder that is created by the CHKMMF utility.

If, however, there are attachments with the messages, the attachments will be lost.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

113164 PC Win: MMF Recovery Can Cause Missing Message Body

Additional query words: 3.20

Keywords: KB131508

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