Microsoft KB Archive/300354

= Browse Button on the Address Line Does Not Work to Look Up Addresses When You Add an Operator =

Article ID: 300354

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q300354



SYMPTOMS
When you attempt to create an operator in any one of the Notification Groups, the address look-up function does not work when you click the browse button on the e-mail address line.

If no default mail configuration is set up, you may receive a prompt to set one up. However, after you set up the default mail configuration and then click the browse button, the address look-up function still does not work.



WORKAROUND
To work around this behavior, follow these steps:
 * 1) Expand the Rules node, click Notification Groups, click the appropriate group, and then double-click for the operator name.
 * 2) Click the Email tab.
 * 3) Click to clear the Email this operator check box.
 * 4) Click Apply, and then click OK.
 * 5) Double-click again for the operator name.
 * 6) Click the Email tab.
 * 7) Click to select the Email this operator check box.
 * 8) Click the browse button on the e-mail address line.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbinterop kbpending KB300354

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