Microsoft KB Archive/167676

= OL97: Multiple Personal Address Book Imports Cause Duplicates =

Article ID: 167676

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q167676





SYMPTOMS
Multiple imports of the Personal Address Book (PAB) into the same Microsoft Outlook 97 Contacts folder, generate duplicate Contact entries.



CAUSE
There is no option in the Personal Address Book Import Wizard to choose the handling of duplicate items. The default allows duplicates.



Steps to Reproduce Problem

 * 1) On the File menu, click "Import and Export."
 * 2) Click "Import from Schedule+ or another program or file," and click Next.
 * 3) Click Personal Address Book and click Next.
 * 4) Click the destination folder for the imported Contact items and click Next.
 * 5) Click Finish.

This sets up a Contact record for each Personal Address Book entry in the selected Contacts folder. Repeating the above steps, choosing the same destination folder, duplicates the Contact records.

