Microsoft KB Archive/21590

Printing Problems with Compaq Computer and Apple LaserWriter

PSS ID Number: Q21590 Article last modified on 11-02-1994

2.x 3.x 4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

Compaq has discovered a problem with its earlier computer ROMs. The problem occurs throughout its computer line and concerns the XON/XOFF communications protocol, which Word uses with the Apple LaserWriter. The common symptoms of the problem include not receiving any printout, receiving only a few pages of a long document, or the LaserWriter going into an error state.

Compaq has a correction available for this problem. You can obtain this correction from Compaq by calling (713) 370-0412.

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================================================================ Copyright Microsoft Corporation 1994.