Microsoft KB Archive/43674

Strange Characters, Blank Spaces on AT&T 6300 and 6300 Plus

PSS ID Number: Q43674 Article last modified on 11-02-1994

5.00 5.50 6.00

MS-DOS

= SUMMARY =

Using Microsoft Word version 5.00 or 5.50 on an AT&T 6300 with a ROM earlier than version 1.43 may result in each keystroke appearing as an extended character rather than an alphanumeric character, or may result in blank spaces being inserted. These problems have been found with ROM versions 1.0x and 1.21.

Using Word on an AT&T 6300 Plus with a ROM earlier than versions 2.x results in each keystroke inserting blank spaces or extraneous characters.

To find the ROM version in your computer, turn it off, wait for about 30 seconds, then turn it back on. On the initial screen, the ROM version is displayed beneath the words “Resident Diagnostics.”

To upgrade the ROM on your computer, contact AT&T National Parts at (800) 222-7278.

KBCategory: kbother KBSubcategory: Additional reference words:

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================================================================ Copyright Microsoft Corporation 1994.