Microsoft KB Archive/921564

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: July 20, 2006 =

Article ID: 921564

Article Last Modified on 7/25/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated July 20, 2006.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
 * Consider the following scenario. You have a Rich Text Format (RTF) e-mail message in Outlook 2002 that contains multiple attachments. One or more of the attachments that are contained in the e-mail message are blocked. Additionally, the PR_RENDERING_POSITION property for these attachments was set programmatically.

In this scenario, the attachments may be rendered in the wrong position in the e-mail message.

This problem may occur because the PR_RENDERING_POSITION property is used for the positioning in the attachments. However, this property should not be used. Instead, the attachment tags that are embedded in the RTF text should be used.



MORE INFORMATION
To resolve this problem, apply this hotfix.

Note This hotfix is intended to fix only the problem that is described in this article. This hotfix does not fix this problem when either of the following conditions is true:
 * You use Microsoft Word as your e-mail editor.
 * You send an RTF-formatted message item that is not e-mail. An example of this is a meeting request.

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix package is a post Office XP Service Pack 3 hotfix package. To install the hotfix package, you must have Office XP Service Pack 3 installed.For more information about Office XP Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP service pack

Restart information
You do not have to restart your computer after you apply this hotfix package.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes

 For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: outlook2002 outlook2k2 outlookxp outlook10 ol2002 ol2k2 olxp ol10

Keywords: kbemail kbexpertiseinter kbofficexppostsp3fix kbpubtypekc kbbug kbfix kbhotfixrollup kbqfe kbhotfixserver KB921564

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