Microsoft KB Archive/292910

= OL2002: You Cannot Add to Favorites When You Are in Another User's Folder =

Article ID: 292910

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q292910



SYMPTOMS
If you click Open on the File menu, click Other User's Folder, and then click Add to Favorites on the Favorites menu while you are in another user's folder in Outlook 2002, nothing happens.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you access another user's folder regularly, the best way to open the folder is to click Open on the File menu, and then click the folder in the Most Recently Used box. The folder is added to the Most Recently Used list if you open it by using this method, and then click the username and the folder.

Keywords: kbbug kbnofix KB292910

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