Microsoft KB Archive/241580

= H/PC Terminal Server Clients Using Too Many Licenses =

Article ID: 241580

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4

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This article was previously published under Q241580



SYMPTOMS
Your Handheld PC (H/PC) may use multiple Universally Unique Identifiers (UUID). The UUIDs are created when you change the H/PC's network card or IP address.



CAUSE
This issue can occur if the UUID is incorrectly implemented.

NOTE: The Terminal Server Client uses the OEM-provided UUID (if available) for licensing purposes with the server. If your H/PC incorrectly implemented UUIDs, the client can obtain a different UUID each time you connect to a server.



RESOLUTION
To resolve this issue, install the latest Service Pack for Windows NT 4.0 Terminal Server Edition



STATUS
Microsoft has confirmed this to be a problem in Windows NT Terminal Server 4.0. This problem has been corrected in the latest U.S. Service Pack for Windows NT Terminal Server 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbenv kbfix kbhardware KB241580

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