Microsoft KB Archive/935730

= Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available =

Article ID: 935730

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0
 * Microsoft CRM client for Microsoft Office Outlook, when used with:
 * Microsoft Dynamics CRM 3.0

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INTRODUCTION
This article describes the details about Update Rollup 1 for the following versions of Microsoft Dynamics CRM 3.0:
 * The Chinese Simplified version of Microsoft Dynamics CRM 3.0
 * The Japanese version of Microsoft Dynamics CRM 3.0

This article also lists the hotfixes and the updates that are included in this update rollup.



Build numbers and file names
The build number of Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is 3.0.5300.1561. This build number is the build number for the Microsoft Dynamics CRM client for Microsoft Office Outlook. This build number is also the build number for the Microsoft Dynamics CRM server. The file names of the update rollup packages are as follows:
 * CRM3.0-KB935730-Server- .exe
 * CRM3.0-KB935730-Client- .exe
 * CRM3.0-KB935730-Server- exe
 * CRM3.0-KB935730-Client- .exe

Note The  placeholder and the   placeholder represent the abbreviation for the language version that you download and install.

Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0
This update rollup contains some fixes that are included in Update Rollup 1 for Microsoft Dynamics CRM 3.0 and in Update Rollup 2 for Microsoft Dynamics CRM 3.0. The fixes that are included in this update rollup are fixes that are frequently requested. For more information about Update Rollup 1 for Microsoft Dynamics CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base:

922815 Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available

For more information about Update Rollup 2 for Microsoft Dynamics CRM 3.0, click the following article number to view the article in the Microsoft Knowledge Base:

927751 Update Rollup 2 for Microsoft Dynamics CRM 3.0 is available

Removal information
You cannot remove Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. Therefore, you must back up the following databases before you install this update rollup:
 * _MSCRM
 * _Metabase

Prerequisite for installing hotfixes that are later than Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0
This update rollup establishes a new code baseline. Therefore, you must have this update rollup installed before you install hotfixes that are available after this update rollup.

The &quot;daylight saving time remediation&quot; tools
Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 contains the &quot;daylight saving time remediation&quot; tools that are described in Microsoft Knowledge Base articles 925874 and 932984. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

925874 An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook

932984 How to make the 2007 daylight saving time changes by using the Update Time Zones Wizard for Microsoft Dynamics CRM 3.0

If you have not run the Microsoft Dynamics CRM 3.0 Update Time Zones wizard that is described in Microsoft Knowledge Base article 932984, we recommend that you run this wizard. Then, if the Microsoft Dynamics CRM entities contain date stamps or contain time stamps, these entities will be correctly adjusted for daylight saving time.

Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
An update rollup is not yet available for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update
Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is compatible with the Microsoft Dynamics CRM client for Microsoft Office Outlook Compatibility Update. However, this update rollup does not provide compatibility between the Microsoft Dynamics CRM client for Outlook and the following programs:
 * Windows Vista
 * 2007 Microsoft Office suites

For information about the compatibility of the Microsoft Dynamics CRM 3.0 client for Outlook with Windows Vista and with 2007 Office programs, refer to the Microsoft Dynamics CRM client for Outlook Compatibility Update. The Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM and for the Japanese version of Microsoft Dynamics CRM client packages include fixes for the Microsoft Dynamics CRM client for Outlook Compatibility Update if the client is already installed.

To download the Microsoft Dynamics CRM client for Outlook Compatibility Update, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=740E1B3B-11C3-4AEF-B2E3-8309E0CF1BB0

Key issues that are fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0
This update rollup contains fixes for the key issues that are described in the following Microsoft Knowledge Base articles:

912210 System performance decreases regardless of the file size of the dataset in Microsoft Dynamics CRM 3.0

913462 An entities grid is populated slower than you expect when you move to a custom entity in Microsoft Dynamics CRM 3.0

923387 Error message when you view a report in Microsoft Dynamics CRM 3.0: &quot;System.Web.Services.Protocols.SoapException: The feature: &quot;Report history snapshots&quot; is not supported in this edition of Reporting Services.&quot;

925780 The address book provider for the Microsoft Dynamics CRM client for Outlook may take several hours to synchronize if there are many records in entities in Microsoft Dynamics CRM 3.0

925874 An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook

926811 Outlook stops responding when you assign one or more tasks to another user in the Microsoft Dynamics CRM laptop client for Outlook

927854 You experience slow performance when you try to load forms in Microsoft Dynamics CRM 3.0

929488 Error message when you attach a .docx file to a record in Microsoft Dynamics CRM 3.0: &quot;File Upload Failure&quot;

929804 The file name of an Excel workbook may contain unreadable characters when you use the &quot;Export to an Excel worksheet&quot; functionality in Microsoft Dynamics CRM

931270 Error message when you use the Microsoft Dynamics CRM client for Microsoft Office Outlook: &quot;Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience&quot;

932984 How to make the 2007 daylight saving time changes by using the Update Time Zones Wizard for Microsoft Dynamics CRM 3.0

Comprehensive issues that are fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0
This update rollup contains fixes for the comprehensive issues that are described in the following Microsoft Knowledge Base articles:

894183 Error message when you implement a PreCreate callout event for an entity in Microsoft Dynamics CRM 3.0: &quot;Server was unable to read the request&quot;

911520 E-mail activities are not automatically sent to the recipients when you distribute e-mail activities for a campaign in Microsoft Dynamics CRM

912153 When you create a follow-up campaign response activity or a follow-up service activity in Microsoft Dynamics CRM, the Customer field is not automatically populated with the originating account name

912210 System performance decreases regardless of the file size of the dataset in Microsoft Dynamics CRM 3.0

912324 Error message when you try to create an e-mail message from a template programmatically in Microsoft Dynamics CRM 3.0: &quot;Invalid Xml entity name&quot;

913462 An entities grid is populated slower than you expect when you move to a custom entity in Microsoft Dynamics CRM 3.0

915757 The owner of the activity does not change to your user account when you accept an activity from a queue in Microsoft Dynamics CRM 3.0

917324 The due time is changed to 12:00 AM when you save a new follow-up task activity in the Form Assistant in Microsoft Dynamics CRM 3.0

917348 You cannot configure a relationship in the &quot;Relationship: Account to Account&quot; dialog box in Microsoft Dynamics CRM 3.0

918477 The SetFocus function does not appear to work as expected in Microsoft CRM

919152 The OnChange event for a field in a form does not occur as expected when you use the Form Assistant to complete the field in Microsoft Dynamics CRM 3.0

919354 You cannot create follow-up activities from an activity form in Microsoft Dynamics CRM 3.0 after you install hotfix 912153

920763 Some columns in a list view show incorrect data values if these columns have similar names in Microsoft Dynamics CRM 3.0

921290 The focus may remain in the lookup field when you use the Form Assistant to select a value for the lookup field in Microsoft Dynamics CRM 3.0

923387 Error message when you view a report in Microsoft Dynamics CRM 3.0: &quot;System.Web.Services.Protocols.SoapException: The feature: &quot;Report history snapshots&quot; is not supported in this edition of Reporting Services.&quot;

924309 Changes for Queue and Product records are not reflected after you change those records offline in the Microsoft CRM laptop client for Outlook

925780 The address book provider for the Microsoft Dynamics CRM client for Outlook may take several hours to synchronize if there are many records in entities in Microsoft Dynamics CRM 3.0

925874 An update for the 2007 daylight saving time changes is available for Microsoft Dynamics CRM 3.0 and for the Microsoft Dynamics CRM 3.0 client for Outlook

926811 Outlook stops responding when you assign one or more tasks to another user in the Microsoft Dynamics CRM laptop client for Outlook

927854 You experience slow performance when you try to load forms in Microsoft Dynamics CRM 3.0

929082 Microsoft Dynamics CRM 3.0 update for Western Australia daylight saving time trial is available

929488 Error message when you attach a .docx file to a record in Microsoft Dynamics CRM 3.0: &quot;File Upload Failure&quot;

929804 The file name of an Excel workbook may contain unreadable characters when you use the &quot;Export to an Excel worksheet&quot; functionality in Microsoft Dynamics CRM

931270 Error message when you use the Microsoft Dynamics CRM client for Microsoft Office Outlook: &quot;Microsoft Office Outlook has encountered a problem and needs to close. We are sorry for the inconvenience&quot;

932984 How to make the 2007 daylight saving time changes by using the Update Time Zones Wizard for Microsoft Dynamics CRM 3.0

Hotfixes and updates that you have to manually enable or manually configure
Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM and for the Japanese version of Microsoft Dynamics CRM contains hotfixes and updates that you have to manually enable or manually configure. These hotfixes and these updates are described in the following Microsoft Knowledge Base articles:

911520 E-mail activities are not automatically sent to the recipients when you distribute e-mail activities for a campaign in Microsoft Dynamics CRM

925780 The address book provider for the Microsoft Dynamics CRM client for Outlook may take several hours to synchronize if there are many records in entities in Microsoft Dynamics CRM 3.0

Microsoft Dynamics CRM 3.0 server
The following file is available for download from the Microsoft Download Center:

Download the CRM3.0-KB931270-Server-CHS.exe package now.

Release Date: July 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Microsoft Dynamics CRM 3.0 client for Microsoft Office Outlook
The following file is available for download from the Microsoft Download Center:

Download the CRM3.0-KB931270-Client-CHS.exe package now.

Release Date: July 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites
You must have Microsoft Dynamics CRM 3.0 installed to apply this update rollup.

Restart requirement
If you are prompted, restart the computer after you install this update rollup.

File information
The English version of this update rollup has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM client for Outlook Compatibility Update


Third-party programs
If you have installed a third-party program that registers the Microsoft.Crm.MetadataService.dll file to the global assembly cache (GAC), you may experience a problem in Microsoft Dynamics CRM after you install this update rollup. You may experience this problem if you save an entity or an attribute, or if you update an entity or an attribute. For more information about how to resolve this problem, click the following article number to view the article in the Microsoft Knowledge Base:

934690 Error message when you save or update an entity or an attribute in Microsoft Dynamics CRM 3.0: &quot;An error has occurred. For more information, contact your system administrator&quot;

Export and import of customizations
If customizations are exported from a Microsoft Dynamics CRM server that has an update rollup installed, you cannot import the customizations to a Microsoft Dynamics CRM server that does not have the same update rollup installed. If you try to import customizations in this manner, you receive the following error message:

The selected schema file does not conform with the requested format. There has been an error with the schema validation in line 37977, position 16.

Therefore, you must verify that both servers have the same update rollup installed when you transfer customizations between two servers.

