Microsoft KB Archive/211111

= Setup from CD-ROM Drive Cannot Finish on Toshiba Portege 320CT =

Article ID: 211111

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q211111



SYMPTOMS
When you are running Windows 2000 Setup on a Toshiba Portege 320CT, Setup may lose access to the CD-ROM drive and be unable to continue.



CAUSE
This behavior can occur if the Toshiba Portege 320CT contains BIOS revision 6.30 or earlier.



RESOLUTION
Upgrade the BIOS on this computer to the latest version compatible with Advanced Configuration and Power Interface (ACPI). This should be version 6.3A or later. Please contact the computer's manufacturer to obtain the latest version of the BIOS.

Keywords: kbhardware kbprb kbsetup KB211111

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