Microsoft KB Archive/256169

= GLINT-Based Display Adapters Disabled in Windows 2000 on Upgrade. =

Article ID: 256169

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q256169



SYMPTOMS
When you upgrade from Microsoft Windows NT 4.0 to Windows 2000 on a computer that contains a display adapter based on the GLINT accelerator chipset, the Setup program may display the following error message and disable the display driver:

The currently installed driver for the Glint based display adapter is not compatible with Microsoft Windows 2000 and will be disabled during the upgrade.



CAUSE
This problem is due to incompatibilities that exist between early versions of the driver and Windows 2000. Current drivers are compatible with Windows 2000, but are incorrectly disabled as well.



RESOLUTION
Download and install the latest drivers for the display adapter after upgrading to Windows 2000.

The latest drivers for the Oxygen VX1 can be found at the following Web site:

[http://www.3dlabs.com/support/w2k.html. http://www.3dlabs.com/support/w2k.html]



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The GLINT accelerator chipset is produced by 3Dlabs, and is available on display adapters from several manufacturers.

On upgrade, the Windows 2000 Setup program disables the driver for all display adapters that use a service key of "glint" in the Windows 2000/Windows NT 4.0 registry.

Additional adapters that are affected include the 3Dlabs Oxygen VX1 adapter, which is also Windows 2000-compatible. More information is available on the Oxygen VX1 adapter at the following Web site:

http://www.3dlabs.com/press/releases/w2krel.html

Keywords: kb3rdparty kbdisplay kbprb KB256169

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