Microsoft KB Archive/254400

= MNK Pro: Hot keys do not function as expected =

Article ID: 254400

Article Last Modified on 3/28/2006

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft IntelliType Pro 2.1
 * Microsoft Internet Keyboard
 * Microsoft Natural Keyboard Pro

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This article was previously published under Q254400



SYMPTOMS
The following hot keys on the Microsoft keyboards listed in the "Applies To" section may not function as expected:
 * Media
 * My Computer
 * Calculator
 * Sleep



CAUSE
This issue may occur if the following conditions are true:
 * The Microsoft IntelliType Pro software version 1.0 is installed on the computer.
 * You are using the keyboard on a Microsoft Windows 2000-based computer.



RESOLUTION
To resolve this issue, download and then install version 2.1 of the Microsoft IntelliType Pro software. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx

Additional query words: 1.00 mnkpro intelli type hotkeys 1.1

Keywords: kbhardware kbprb KB254400

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