Microsoft KB Archive/201491

= XWEB: OWA Does Not Display RTF Text in Contacts =

Article ID: 201491

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q201491



SYMPTOMS
Text entered into an Outlook contact as rich text format (RTF) displays as Plain Text when viewed using Outlook Web Access (OWA). Any color or font changes made are disregarded when viewing.



CAUSE
Contacts in OWA do not have separate read and edit forms, like the Outlook and Exchange clients do. The form OWA uses to edit and read contacts does not allow RTF.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The reply form OWA uses for mail messages works the same way as the edit or read forms. RTF is converted to Plain Text when replying to a message.

Keywords: kbbug kbnofix KB201491

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.