Microsoft KB Archive/178724

= OFF98: Remove Option Does Not Remove All Files from Hard Disk =

Article ID: 178724

Article Last Modified on 6/12/2007

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APPLIES TO


 * Microsoft Office 98 for Macintosh

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This article was previously published under Q178724



SYMPTOMS
When you use the Microsoft Office 98 Installer that is located on the Office 98 compact disc and select the option to Remove, some files are left on the hard disk.

When the Microsoft Office 98 Installer performs the Remove function, it does not remove all files that are installed on the hard disk.



CAUSE
By design, the Office 98 Installer leaves specific Library files that are used by other programs. The installer also leaves System items, such as fonts, settings files, and the Registration Database files.



MORE INFORMATION
The Office 98 Installer does not remove the following items from your hard disk when you select the Remove option. Extensions folder:

Microsoft Component Library Microsoft Hyperlink Library Microsoft OLE Automation Microsoft OLE Library Microsoft RPC Runtime Library Microsoft Structured Storage

Extensions--Type Libraries folder:

Standard OLE Types (PowerMac) Standard OLE Type 2 VBA en olb(PoerMac)

MS Library folder:

MS C++ Library (PPC) MS Configuration Lib PPC MS Container Lib (PPC) MS Favorites Library (PPC) MS Internet Library (PPC) MS Parser Library (PPC) MS Preferences Library PPC MS Variant Lib (PPC)

Control Panels folder:

Configuration Manager

Fonts folder:

Arial Arial Black Impact Monotype Sorts MT Extra Times New Roman Wingdings Most True Type fonts will not be removed

Preferences folder:

Custom Dictionary Embedding Preferences Excel Settings (8) Excel Toolbars (8) Microsoft Office Settings (8) MS Office ACL (8) Office Registration Cache Registration Database PowerPoint Settings (8) PowerPoint Toolbars (8) PPC Registration Database VBA Preferences Word Address Book Settings (8) Word Font Menu Cache (8) Word Font Substitutes Word Settings (8)

MS Preferences Panels folder:

Advanced Networking Cookies File Helpers General E-mail Home and Search Password Dialogs Protocol Helpers Proxies Ratings Security User Passwords Microsoft Office 98 folder   (if it contains any personal data files) Templates folder             (if it contains any modified templates) Installer Log File You can also use the latest version of the Remove Office 98 tool to completely remove Office 98 from your computer. The Remove Office 98 tool is available on the following Microsoft Web site:

http://www.microsoft.com/mac/downloads.aspx

NOTE: You may have a program named Remove Office 98 on your Office 98 CD. However, due to a problem with the original version of the Remove Office 98 program, Microsoft recommends that you use the latest version of the Remove Office tool.

For more information about potential problems that may occur when you use the original version of the Remove Office 98 program, please see the following article in the Microsoft Knowledge Base:

182936 OFF98: Remove Office 98 Utility Issue

