Microsoft KB Archive/224921

= OL2000: (IMO) Error Message: "1904 :Module Wfxrstrz.dll Failed to Register" Starting Outlook =

Article ID: 224921

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q224921



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you attempt to start Outlook, you may receive the following error message:

1904: Module Wfxrstrz.dll failed to register



CAUSE
You installed Microsoft Office 2000, including Symantec Fax Starter Edition, to a folder containing an apostrophe (') in the name. Symantec Fax Starter Edition cannot be installed to a folder with an apostrophe in the name.



RESOLUTION
Install Office to a folder that does not contain an apostrophe in the name.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: OL2K

Keywords: kbbug kbpending KB224921

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