Microsoft KB Archive/117158

{|
 * width="100%"|

GP Fault with Word Assistant Under Windows NT

 * }

Q117158

-

The information in this article applies to:


 * Microsoft Word for Windows, version 6.0, used with:
 * The Microsoft Windows NT operating system, version 3.1

-

SYMPTOMS
When you use Word Assistant's Font Selector command from the Format menu, you may receive a general protection (GP) fault in USER.EXE when you exit Word. This behavior occurs when you run Word 6.0 under Windows NT.

STATUS
Microsoft has confirmed this to be a problem in Word 6.0 for Windows. This problem was corrected in Word 6.0a for Windows.

RESOLUTION
To resolve this problem, upgrade to Word version 6.0a or later.

The most current version of Word 6.x for Windows is Word 6.0c. To obtain this update, contact the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web page at:

"http://www.microsoft.com/worldwide/default.htm" The available versions of the Word 6.0a Patch are listed in the following table.

  Filename       Description -  WORD60A.EXE    U.S./English version of Word UK60A.EXE     U.K./English version of Word AUSWRD6A.EXE  Australian/English version of Word AUSOFF6A.EXE  Australian/English Office version of Word CANW60A.EXE   Canadian/English version of Word Additional query words: winnt font assistant word word6 gpf winword selector custsales

Keywords :

Issue type :

Technology : kbOSWinNT kbWordSearch kbWordWSearch kbOSWinSearch