Microsoft KB Archive/303279

= SMS: Software Inventory Processor Has a Critical Status =

Article ID: 303279

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q303279



SYMPTOMS
When you view the system status, the status of the SMS Software Inventory Processor component may appear as Critical. When you review SMS Software Inventory Processor status messages, you may see thousands of 523 error status messages. Also, when you view the Sinvproc.log file, you may see entries (that are similar to the following entries) that indicate the SMS Software Inventory Processor has repeatedly been unable to process a software inventory file (.sic or .sid): Processing Inventory files Processing file: C:\SMS\inboxes\sinv.box\SMS_000001.SIC ERROR - Failed to open file C:\SMS\inboxes\sinv.box\SMS_000001.SIC ERROR - Failed to move file C:\SMS\inboxes\sinv.box\SMS_000001.SIC to C:\SMS\inboxes\sinv.box\BADSinv\AE4TKKJF.SIC Directory, Win32 = 32 WARNING - Delete file C:\SMS\inboxes\sinv.box\SMS_000001.SIC failed, Win32 = 32 STATMSG: ID=523 SEV=W LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_SOFTWARE_INVENTORY_PROCESSOR&quot; SYS=XSERVER01 SITE=OFF PID=2120 TID=1028 GMTDATE=Wed Jul 04 14:46:43.146 2001 ISTR0=&quot;C:\SMS\inboxes\sinv.box\SMS_000001.SIC&quot; ISTR1=&quot;&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0 $$ WARNING - Unable to generate resync for client without valid Client Id. !! Process Cycle Completed. Eventually, the file is successfully processed, and the 523 status messages are no longer generated.



CAUSE
The SMS Software Inventory Processor attempts to process the Software Inventory file before Inbox Manager Assistant has completed copying the file from the Client Access Point to the Site Server.



WORKAROUND
To work around this issue, use a Status Filter rule to discard 523 error status messages, or increase the critical threshold for the SMS Software Inventory Processor within Component Status Summarizers properties.

Additional query words: prodsms sinvproc

Keywords: kbprb kbui KB303279

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