Microsoft KB Archive/93652

= WFWG Err Msg with DblSpace: PRO0003E: PROTOCOL.INI File Open =

Article ID: 93652

Article Last Modified on 12/3/1999

-

APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition
 * Microsoft Windows for Workgroups 3.1

-



This article was previously published under Q93652



This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.



SYMPTOMS
If Windows for Workgroups is installed on a DoubleSpace-compressed drive, you may receive one of the following error messages or the system may stop responding (&quot;hang&quot;) when the network drivers are loading:


 * PRO0003E: PROTOCOL.INI file open failure
 * Unable to open Protocol Manager
 * Error 3653: The protocol manager could not be found



CAUSE
These errors occurs because Windows for Workgroups cannot find the path to the PROTOCOL.INI file in memory.



WORKAROUND
To work around this problem, make sure that the DEVICEHIGH command for DoubleSpace is located before the DEVICE command for PROTMAN.DOS in the CONFIG.SYS file. For example: devicehigh=c:\dos\dblspace.sys /move device=c:\windows\protman.dos /i:c:\windows

Additional query words: 6.00 6.20 3.10 wfw wfwg dblspace

Keywords: KB93652

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.