Microsoft KB Archive/148728

= Microsoft Knowledge Base =

"Navigator Not Found" When Attempting to Open BBS
Last reviewed: July 17, 1997

Article ID: Q148728

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3

SYMPTOMS
When you attempt to open a bulletin board (BBS) on MSN, The Microsoft Network, you may receive the following error message:

Navigator Not Found. A file needed to complete this task is missing or  corrupted. Please reinstall The Microsoft Network. To do so, look up  Add/Remove Programs in the Help index.

CAUSE
This message can occur if Eudora Pro version 2.2 is installed on your computer with Eudora Pro set up to use the Eudora MAPI Server when it is running.

RESOLUTION
To work around this problem, set the Eudora MAPI Server option to "Never" before you connect to MSN.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.