Microsoft KB Archive/233371

= Active Directory Sites and Services Tool Does Not Handle Icons in High Color (16-Bit) Settings Properly =

Article ID: 233371

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q233371



SYMPTOMS
When you are using the High Color (16-bit) display setting with either a Cirrus Logic 5434 Compatible video adapter set to a resolution of 800 X 600 or a Matrox Graphics Productiva G100 AGP video adapter set to a resolution of 1024 X 768, you may notice that the icons in the Results pane of the Active Directory Sites and Services snap-in are displayed in gray and that the Scope pane is displayed in yellow.



CAUSE
This occurs because the Organizational Unit (OU) icon is available in 256 colors only. Also, some 2D video adapters do not handle 3D technology very well and must use lower settings to avoid distortion.



RESOLUTION
To work around this behavior, use the 265 Color display setting.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The Active Directory Sites and Services snap-in has small and large icons for OUs. These icons have a dithered pattern of yellow and gray.

Additional query words: mmc

Keywords: kbdisplay kbenv kbhardware kbprb KB233371

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