Microsoft KB Archive/153060

= XCLN: Undeliverable Msg, Illegally Formatted to: Header Text =

Article ID: 153060

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange MS-DOS client 5.0

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This article was previously published under Q153060



SYMPTOMS
After sending a message to a CompuServe member, the user may receive the following message from "Electronic Postmaster POSTMASTER@CompuServe.COM:"

  Subject:    Undeliverable message

Illegally formatted To: header text

--- Returned Message

Sender: user@domain.com Received: from router.domain.com (router.domain.com [IP_address]) by     arl- img-1.compuserve.com (8.6.10/5.950515) id LAA28247; Thu, 27 Jun 1996 11:25:49 -0400 Received: by router.domain.com with Microsoft Exchange (IMC 4.0.838.14) id <01BB6402.55C69350@ router.domain.com>; Thu, 27 Jun 1996 08:26:27- 0700  Message-ID:  From: Display Name  To: "'12345,6789@compuserve.com'" <12345,6789@compuserve.com> Subject: Message Subject. Date: Thu, 27 Jun 1996 08:27:37 -0700 Return-Receipt-To:  X-Mailer: Microsoft Exchange Server Internet Mail Connector Version 4.0.838.14  Encoding: 0 TEXT



CAUSE
The e-mail address is not in the correct syntax. In this example, the CompuServe member's ID is "12345,6789." The comma is not an accepted character.



RESOLUTION
Substitute a period (.) for the comma. The following e-mail address syntax should be used:

  12345.6789@compuserve.com

Additional query words: CIS cserve

Keywords: kbusage KB153060

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