Microsoft KB Archive/946587

= The computer stops responding when you try to send an e-mail or create a task in Microsoft Dynamics CRM 4.0 client for Outlook =

Article ID: 946587

Article Last Modified on 1/3/2008

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APPLIES TO


 * Microsoft Dynamics CRM for Microsoft Office Outlook, when used with:
 * Microsoft Dynamics CRM 4.0
 * Microsoft Dynamics CRM 4.0

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RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.



SYMPTOMS
When you try to send an e-mail or create a task in Microsoft Dynamics CRM 4.0 client for Outlook, the computer stops responding.



CAUSE
This problem occurs if you have the following programs installed on the same computer:
 * Microsoft Dynamics CRM client for Outlook
 * Business Contact Manager for Outlook



WORKAROUND
To work around this problem, uninstall the Business Contact Manager for Outlook.



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Keywords: kbmbsemail kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB946587

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