Microsoft KB Archive/261323

= XCON: NDR: Unable to Deliver the Message Due to a Message Transfer Failure =

PSS ID Number: 261323

Article Last Modified on 10/22/2000

-

The information in this article applies to:


 * Microsoft Exchange 2000 Server

-



This article was previously published under Q261323



SYMPTOMS
After you create a routing group connector between two Exchange 2000 servers that are in different routing groups, you cannot successfully send mail between them even after you wait for over an hour. When you try to send mail between the two servers, you receive the following non-delivery report (NDR) from Microsoft Outlook:

Unable to deliver the message due to a message transfer failure.

The following events are logged in the application event log:

EVENT ID: 1002

Virtual Server x.y.z.k: RE Server accepted a connection attempt.

SOURCE: MSexchangeTransport

EVENT ID: 8197

Error initializing session for virtual machine (server name).

The error number is 0x8004011d. Make sure Microsoft Exchange Store is running.

SOURCE: MSexchangeFBPublish



WORKAROUND
You must restart both of the Exchange 2000 servers. If you restart only one server, you get mail flow in one direction only.

You cannot resolve the problem simply by stopping and then restarting the routing engine service.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: RTG, EX2K, exch2kp2w

Keywords: kbprb KB261323

Technology: kbExchange2000Search kbExchange2000Serv kbExchangeSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2003 Microsoft Corporation. All rights reserved.