Microsoft KB Archive/212728

= DMM: "Mailpiece Design Options" Shortcut Keys Don't Function Correctly =

Article ID: 212728

Article Last Modified on 12/8/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition
 * Microsoft Direct Mail Manager for Windows

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This article was previously published under Q212728



SYMPTOMS
When you use the shortcut keys on the Delivery Address tab or the Return Address tab in the Mailpiece Design options, some shortcut keys may not function and others may change the mailpiece design and preview.

For example, on the Delivery Address tab, ALT+L should move the insertion point to the From left box. Instead, ALT+L changes the mailpiece design and preview to Labels.



CAUSE
This problem occurs because the shortcut keys from the Media tab are still active.



WORKAROUND
Use the mouse to move the insertion point to the box or control that you want.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB212728

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