Microsoft KB Archive/269894

= OFF2001: Error Message: Microsoft Clipboard Library Could Not Be Loaded =

Article ID: 269894

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Office 2001 for Mac

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This article was previously published under Q269894



SYMPTOMS
When you click Office Clipboard on the View menu, you receive the following error message:

The Microsoft Clipboard Library could not be loaded. Please run the installer application to restore any missing files.



CAUSE
This error message appears if the Microsoft Clipboard Library is missing or was removed from the active System folder.



RESOLUTION
To resolve this issue, use the First Run Install feature to reinstall the Microsoft Clipboard Library. To start the First Run Install feature, follow these steps:

 Quit all programs. Open the Extensions folder, which is in the System folder, located on your computer's hard disk. Locate these five extensions, and then drag them to the Trash:

Microsoft Component Library

Microsoft Internet Library

Microsoft OLE Automation

Microsoft OLE Library

Microsoft Structured Storage

 Close all folders, and then start one of the Office 2001 programs.

Doing this automatically starts the First Run Install feature, because of the missing extensions. This installation inserts a new copy of the missing files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



First Run Install Process
The First Run Install process is started the first time that you start an Office program after you perform a drag-and-drop installation of Office. Under normal conditions, the First Run Install process is not restarted.

The First Run Install process is automatically started when you start a Microsoft Office 98 Macintosh Edition program if any of the following files are not present in the Extensions folder within the Systems folder:

Microsoft Component Library

Microsoft OLE Automation

Microsoft OLE Library

Microsoft Structured Storage

The First Run Install process checks for the existence of these files in the System folder. Files that are missing from the System folder are copied to the correct location.

NOTE: The First Run Install process replaces existing files only if the existing files are earlier versions.

Additional query words: off2001kb OFF2001 mac

Keywords: kbbug kbnofix KB269894

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