Microsoft KB Archive/943022

= Store.exe deletes system messages before they are returned to public folders on an Exchange Server 2003-based server or on an Exchange 2000 Server-based server =

Article ID: 943022

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

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SYMPTOMS
Microsoft Information Store services (Store.exe) deletes system messages before they are returned to public folders.

Note System messages include non-delivery reports (NDRs), delivery reports, and Out of Office messages.



CAUSE
This issue occurs when you are assigned the &quot;Send as&quot; permission for a public folder. If you send an e-mail message from your mailbox, the system message that is returned indicates that your e-mail message was sent from the Simple Mail Transfer Protocol (SMTP) address of the public folder. However, if you send an e-mail message from the public folder, the system message is deleted before it is returned to the public folder.



WORKAROUND
To work around this issue, assign yourself the &quot;Send on behalf&quot; permission for the public folder instead of the &quot;Send as&quot; permission. If you are assigned the &quot;Send on behalf&quot; permission for the public folder, any system messages are delivered to your mailbox.



STATUS
This behavior is by design.

Additional query words: OOF DR

Keywords: kbprb kbtshoot kbexpertiseinter KB943022

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