Microsoft KB Archive/165817

= XCLN: Unable to Open NetBEUI Connection with Shiva =

Article ID: 165817

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5

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This article was previously published under Q165817



SYMPTOMS
When you use ShivaRemote version 3.59 in the Exchange client, you may receive the following error message when you initially connect with a RAS server:

Unable to open NetBEUI connection; NetBIOS name conflict detected.



CAUSE
No default protocol has been set in Windows for Workgroups Network Setup.



RESOLUTION
To resolve this problem, set the default protocol to NetBEUI:


 * In Control Panel Network, click Network Setup, and then click Drivers, and set the Default Protocol to NetBEUI.

Keywords: kbusage KB165817

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