Microsoft KB Archive/166558

= XFOR: Inbound Internet Message May Cause Access Violation =

Article ID: 166558

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q166558





SYMPTOMS
An inbound message through the Internet Mail Service (IMS) may cause the Store.exe to display the following Dr. Watson error message:

An application error has occurred and an application log is being

generated. STORE.exe. Exception access violation (0xC0000005),

Address: 0x00000001"

You may also notice in the Windows NT Event Viewer the following error messages:   Event ID: 2002 Source: MSExchangeIMC Category: Message Transfer Description: A message from  in temporary file D:\exchsrvr\imcdata\in\KPFYMCMQB was received from company.com with 1 local recipients.

Event ID: 4117 Source: MSExchangeIMC Category: Internal Processing Description: An error was returned from the messaging software the Internet Mail Service uses to process messages on the Microsoft Exchange Server. As a result, the message in spool file KPFYCMQB failed to be delivered. The message has been moved to the IMCDATA\IN\ARCHIVE directory.

Event ID: 3039 Source: MSExchangeIMC Category: Internal Processing Description: The error 0x80040115 was encountered while trying to  communicate with the message store. An attempt to refresh the connection will be made. If not successful, the service will be shut down.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbusage KB166558

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