Microsoft KB Archive/944580

= Error message when you try to log on to Live Meeting when you set the value of the expireTime property in Live Meeting Service Portal =

Article ID: 944580

Article Last Modified on 11/21/2007

-

APPLIES TO


 * Microsoft Office Live Meeting 2007

-



SYMPTOMS
You set the value of the expireTime property in Microsoft Office Live Meeting Service Portal. When you try to log on to Microsoft Office Live Meeting by using the Live Meeting Service Portal, you receive the following error message:

Live Meeting Access Denied

You are not entitled to use Live Meeting because you are not a member of a group that has been granted Live meeting access. Please contact your organization’s Live Meeting administrator to obtain access to Live Meeting.

Additionally, the following event is logged in the Live Meeting Service Portal event log: Ticket Denied (Windows UserId=, Live Meeting User ID= , Name= , Role= , Status=HasAccount_NotEntitled)



RESOLUTION
To resolve this problem, install Live Meeting Service Portal 8.0. To download and install Live Meeting Service Portal 8.0, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=429bb528-fd1b-45b7-af2b-cbbf4a8e65ff

To view the Microsoft Office Live Meeting Service Portal 8.0 Release Notes, visit the following Microsoft Web site:

http://download.microsoft.com/download/5/8/7/587d20c4-3355-4d46-bae5-f0d0d5f19157/Live_Meeting_2007_Service_Portal_Release_Notes.htm



WORKAROUND
To work around this problem, remove the value that you set for the expireTime property in Live Meeting Service Portal. To do this, use the ModifyUser method or the ActivateAccount method in Live Meeting Service Portal.



STATUS
This problem was corrected in Microsoft Office Live Meeting Service Portal 8.0.

