Microsoft KB Archive/277110

= PRB: Newly Imported Catalog Is Not Displayed in Catalog Editor Until You Manually Refresh the Catalog =

Article ID: 277110

Article Last Modified on 10/22/2003

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q277110



SYMPTOMS
You may experience the following symptoms when you import a catalog from the Catalog Editor:
 * 1) The &quot;Catalog Import Process has been started successfully&quot; message is displayed.
 * 2) When you click OK, the message &quot;Catalog import in progress&quot; is displayed on the status bar.
 * 3) The status bar message flashes several times; however, you do not receive a message that states whether the process was successful or not.
 * 4) The catalog is not displayed in the Catalog Editor until you manually refresh the editor.



CAUSE
This behavior occurs because the catalog import process is performed asynchronously. Because the size of a catalog may be very large, it may take a long time to import the data.



RESOLUTION
To find out whether the importing process is finished:
 * Manually refresh the Catalog Editor.

-or-
 * View the Application log.

Commerce Server 2000
In the Application log, the following message is logged when the process starts:

Event Type: Information

Event Source: Commerce Server 2000

Event Category: None

Event ID: 20486

Date:

Time:

User: N/A

Computer:

Description:

Commerce Server Catalog Import started.

The following message is logged when the process is finished:

Event Type: Information

Event Source: Commerce Server 2000

Event Category: None

Event ID: 20487

Date:

Time:

User: N/A

Computer:

Description:

Commerce Server Catalog Import Completed.

NOTE: If any errors occur, they will be logged between these two events.

Commerce Server 2002
The following event appears in the Application log:

Event Source: Commerce Server 2002

Event Id: 20498

Type: Information

Description: Importing Catalog &quot; &quot;



STATUS
This behavior is by design.

