Microsoft KB Archive/911496

= You cannot customize the Workplace area after you import a customization to Microsoft Dynamics CRM =

Article ID: 911496

Article Last Modified on 1/4/2008

-

APPLIES TO


 * Microsoft Dynamics CRM 4.0
 * Microsoft Dynamics CRM 3.0

-



SYMPTOMS
You add a new area above the Workplace area in the SiteMap.xml file. After you import this customization to Microsoft Dynamics CRM 4.0 or to Microsoft Dynamics CRM 3.0, you cannot customize the Workplace area. The options in the Select Workplace Areas area in the Set Personal Options dialog box are missing. Additionally, the Preview area shows the contents of the first area that is in the SiteMap.xml file.



WORKAROUND
To work around this problem, add the new area underneath the Workplace area instead of above the Workplace area in the SiteMap.xml file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: crm crm30 crm3.0

Keywords: kbmbscrm40 kbtshoot kbmbsmigrate kbbug KB911496

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.