Microsoft KB Archive/150323

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Computer Appears to Stop Responding Restarting in MS-DOS Mode

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Q150323

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
If you have a computer with an XGA display adapter, when you attempt to restart your computer in MS-DOS mode, your computer may appear to stop responding (hang) at a black screen.

CAUSE
The XGA driver does not properly switch the XGA adapter out of XGA mode.

RESOLUTION
At the black screen where the computer appears to hang, type the command mode co80 and press ENTER. This resets the display mode, so that the command prompt is visible. Note that you are not able to see the "mode co80" command as you type it.

To prevent having to type "mode co80" each time you restart in MS-DOS mode, use the appropriate method:

Method 1
 Using the Find command, locate the "Exit to Dos.pif" file. Right-click the "Exit to Dos.pif" file, and then click Properties.  Click the Program tab, and then edit the Cmd line so that it reads:

C:\Windows\Command.com /k mode co80  Click OK.

Method 2
 Using the Find command, locate the "Exit to Dos.pif" file. Right-click the "Exit to Dos.pif" file, and then click Properties.  Click the Program tab, click Advanced, click Specify a new MS-DOS configuration, and then edit the Autoexec.bat file to add this command as the first line:

<pre class="CODESAMP">C:\Windows\Command\mode co80 </li> Click OK, and then click OK.</li></ol>

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

Keywords : win95

Issue type : kbprb

Technology : kbWin95search kbWin95