Microsoft KB Archive/298920

= OFFXP: &quot;Discard My Customized Settings ...&quot; Is Unavailable in the Detect and Repair Dialog Box =

Article ID: 298920

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers

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This article was previously published under Q298920



SYMPTOMS
When you click Detect and Repair on the Help menu in any of the Office programs, the Discard my customized settings and restore default settings option is unavailable (appears dimmed).



CAUSE
The Discard my customized settings and restore default settings option is unavailable if the Save My Settings Wizard feature is not installed.



RESOLUTION
To resolve this problem, install the Save My Settings Wizard. To do this, follow these steps:
 * 1) Double-click the Add/Remove Programs Control Panel.
 * 2) In the Add/Remove Programs Properties dialog box, double-click the item for your Office XP product.
 * 3) In the Maintenance Mode Options dialog box, select Add or Remove Features, and then click Next.
 * 4) Expand the Office Tools feature.
 * 5) Click the icon next to Save My Settings Wizard, and then select Run from My Computer.
 * 6) Click Update.
 * 7) Click OK when the update is finished.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

299338 OFFXP: Description of the &quot;Discard My Customized Settings ...&quot; Option

Additional query words: 2002 grey greyed disabled not enabled gray grayed

Keywords: kbprb KB298920

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