Microsoft KB Archive/905291

= The inetinfo.exe process uses lots of memory and memory usage continues to increase until the SMTP service is unresponsive in Windows Server 2003 Service Pack 1 =

Article ID: 905291

Article Last Modified on 3/29/2007

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APPLIES TO


 * Microsoft Windows Server 2003 Service Pack 1

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SYMPTOMS
After you start the SMTP service in Microsoft Windows Server 2003 with Service Pack 1 (SP1), the inetinfo.exe process uses lots of memory. Memory usage continues to increase until the SMTP service is unresponsive. The actual memory leak may occur several minutes or several days after the SMTP service starts.



CAUSE
Under certain conditions, the SMTP service may stop deleting domain entries that are allocated to unique domains.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
To resolve this problem, apply hotfix 910932. For more information about how to obtain hotfix 910932, click the following article number to view the article in the Microsoft Knowledge Base:

910932 Memory usage may increase over time when a computer that is running Windows Server 2003 uses the SMTP service to process many outgoing messages

Note Hotfix 910932 supersedes hotfix 905291.

Prerequisites
You must have Windows Server 2003 Service Pack 1 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: memory leak smtp hang mail email

Keywords: kbwinserv2003presp2fix kbqfe kbhotfixserver kbbug kbwinservnetwork kbnetwork kbpubtypekc KB905291

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