Microsoft KB Archive/306047

= ENC2002: Installation Status Bar at 100% When You Copy Encarta to Hard Drive =

Article ID: 306047

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Encarta Reference Library 2002
 * Microsoft Encarta Reference Library 2003

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This article was previously published under Q306047



SYMPTOMS
Microsoft Encarta Reference Library 2002 - DVD Edition allows you to copy the product to the hard drive before you install it. During this process, the installation status bar moves to 100% (the full position), and stays there while files are being copied. That is, the installation status bar is at 100%, although the installation is not complete yet.

Because the status bar does not show you how the installation is proceeding, the installation process may appear to stop responding (hang).



CAUSE
The installation process may appear to stop responding, but it is actually still copying files to the hard drive. Some files may take several minutes to copy, depending on the speed of your DVD-ROM drive.

Note Do not quit Setup until it is complete.



MORE INFORMATION
This type of installation may take 30 minutes or longer. To see how the installation is progressing, look at the file names, which change as each file is copied.

Additional query words: multi multi-media media mm

Keywords: kbprb KB306047

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