Microsoft KB Archive/944607

= The Live Meeting 2005 Windows-based Meeting Console does not start when you try to join a meeting =

Article ID: 944607

Article Last Modified on 11/21/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
You try to join a meeting in Microsoft Office Live Meeting 2005. When you do this, the Live Meeting 2005 Windows-based Meeting Console does not start, even though you installed the console.

This issue persists even after you perform the following actions:
 * You uninstall and then reinstall the Live Meeting console.
 * You verify that the pop-up blocker is disabled.
 * You verify that the antivirus program is not blocking the process.
 * You verify the firewall settings.
 * You verify the following ActiveX settings:
 * Under Download signed ActiveX controls, you make sure that the Prompt option is selected.
 * Under Run ActiveX controls and plug-ins, you click Enable or Prompt.
 * Under Script ActiveX controls marked safe for scripting, you click Enable or Prompt.



CAUSE
This issue occurs when instances of any free software download manager are running on the computer. A file download manager can trap or block the LM7launcher.exe program. The LM7launcher.exe program is a Live Meeting ActiveX control.



RESOLUTION
To resolve this issue, disable the file download manager when you use the Live Meeting 2005 Windows-based Meeting Console.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

938852 The Live Meeting 2005 console does not load if the security level for the Internet zone is set to High in Internet Explorer

Additional query words: lm7 lm2005 1538 pop-up blocker anti spy ware ActiveX control

Keywords: kbexpertiseinter kbtshoot kbprb KB944607

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