Microsoft KB Archive/158383

PUB97: Web Publishing Wizard Not Supported by Publisher Support

= PUB97: Web Publishing Wizard Not Supported by Publisher Support =

Q158383
The information in this article applies to:

- Microsoft Publisher 97 for Windows

SUMMARY

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Although Microsoft Publisher 97 is designed to work with the Web Publishing Wizard for Windows 95, Publisher support engineers do not provide technical support for this program. The Microsoft Internet Explorer support engineers provide technical support for this Wizard.

MORE INFORMATION

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To determine whether or not a problem using the Web Publishing Wizard is a Publisher support issue or a Web Posting Wizard support issue, follow these steps:

1. Create a Web Page publication in Publisher. On the File menu, click Publish Web Site to Folder. If a problem occurs, it is a Publisher support issue and not a Web Publishing Wizard support issue.

2. Use Windows Explorer to open the folder that contains the HTML document you just created. Double-click one of the HTML files. If  your Web browser doesn't start, try starting your Web browser and then double-click the HTML file again. If the document doesn't  open, you're having a problem with your Web browser.

3. Create an HTML document using a program besides Publisher. In  Windows Explorer, click the document with your right mouse button. Point to Send to and then click Web Posting Wizard. If the menu choice is not available, or if a problem occurs, it is a Web Posting Wizard support issue.

To obtain technical support for the Web Publishing Wizard, call (425) 635-7123.

Additional query words: 97 4.00 w_mspub pub4 pub97 post posting webpost