Microsoft KB Archive/221475

= Error Message: Microsoft Internet Explorer Setup Was Not Completed Successfully =

Article ID: 221475

Article Last Modified on 1/24/2007

-

APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

-



This article was previously published under Q221475



SYMPTOMS
When you attempt to uninstall Internet Explorer 5 or later, you may receive the error message

Microsoft Internet Explorer  Setup was not completed successfully.

where  is the version of Internet Explorer.



CAUSE
This issue can occur if the Advpack.dll file on your computer is earlier than version 5.00.2014.200.



RESOLUTION
To work around this issue, install version 5.00.2014.200 or later of the Advpack.dll file by starting and then canceling Internet Explorer Setup:
 * 1) In the Windows Update Setup Files folder, double-click the Ie5setup.exe file.
 * 2) When the End-User License Agreement (EULA) screen appears, click Cancel.
 * 3) Click Yes to quit Setup.



MORE INFORMATION
When you install Internet Explorer and then install a program that replaces the Advpack.dll file with a version earlier than version 5.00.2014.200, the uninstall process does not successfully finish.

Keywords: kberrmsg kbsetup kbprb KB221475

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.