Microsoft KB Archive/41301

Go To Command Not Working As Expected

PSS ID Number: Q41301 Article last modified on 03-07-1997

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========================================================= 4.00 5.00 5.10 MACINTOSH kbusage buglist5.10 fixlist6.00

= SYMPTOMS =

Word returns to the top of your document or to an incorrect page when you choose the Go To command.

= CAUSE =

The document has not repaginated recently. If the current page has been repaginated, the page number in the lower-left corner appears bold, not dimmed (grayed).

= STATUS =

Microsoft has confirmed this to be a problem in Word for the Macintosh versions 4.0, 5.0, and 5.1. This problem was corrected in Word for the Macintosh version 6.0.

= RESOLUTION =

To correct this problem, do one of the following:

Word Versions 5.0 and 5.1
To repaginate, choose Repaginate Now from the Tools menu. Try the Go To command again by choosing it from the Edit menu.

Word Version 4.0
To repaginate, choose Repaginate Now from the Document menu. Try the Go To command again by choosing it from the Utilities menu.

= MORE INFORMATION =

If the document is repaginated and still does not seem to be going to the right page, note the number of sections and the page-numbering scheme in your document. Include the section number in the Go To command if necessary.

If the document still ends up on the wrong page, use Workaround 1 below and then retry the Go To command. If it still ends up on the wrong page, use Workaround 2 and then retry the Go To command.

Workaround 1

 * 1) From the File menu, choose Page Setup.
 * 2) Select US Letter or the current page size for the document.
 * 3) Choose OK.

Workaround 2

 * 1) From the Apple menu, choose Chooser.
 * 2) Select any other printer driver found in the Chooser besides the one currently chosen.
 * 3) Close the Chooser and choose OK for any messages that may appear.
 * 4) From the File menu, choose Page Setup.
 * 5) Select the Page size of the document and then choose OK.
 * 6) From the Apple menu, choose Chooser.
 * 7) Select your previous printer driver and close the Chooser.
 * 8) From the File menu, choose Page Setup.
 * 9) Make sure to select the correct page size of the document and then choose OK.

KBCategory: kbusage buglist5.10 fixlist6.00 KBSubCategory: Additional reference words: goto 4.00 5.00 5.10 macword macword5 ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.