Microsoft KB Archive/217135

= XWEB: Post Items in Public Folders Are Not Refreshed by Outlook Web Access =

Article ID: 217135

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook Web Access 5.5
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q217135



SYMPTOMS
When you use Microsoft Outlook Web Access (OWA) to view public folders, any subsequent modification to an already opened "posted item" is not refreshed in OWA, until the user logs off and logs on again. The user continues to view the original content of the item.

This happens only with "post items" and not with "sent items".



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 servicepack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Outlook Web Access



STATUS
Microsoft has confirmed that this is a problem in Outlook Web Access version 5.5.

Additional query words: OWA

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB217135

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