Microsoft KB Archive/223946

= OL2000: Saving an HTML Message As an HTML File Removes Images =

Article ID: 223946

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223946



SYMPTOMS
If you receive an HTML-formatted message that was created using Microsoft Word, and the message contains graphic images, when you save the message as an HTML file the images may not be saved. As a result, when you open the HTML file, the image appears as an empty box.



RESOLUTION
Use another file format when creating the message, such as the Microsoft Outlook Rich Text format. This will allow you to save the message as either a Word document, or a Rich Text file. both these formats preserve the images.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbpending KB223946

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