Microsoft KB Archive/829136

= The &quot;Send To&quot; commands are unavailable in Streets and Trips and in MapPoint when you try to send a map =

Article ID: 829136

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft AutoRoute 2006
 * Microsoft MapPoint 2006 Standard Edition
 * Microsoft MapPoint 2004 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2006
 * Microsoft Streets & Trips 2005 Standard Edition
 * Microsoft Streets & Trips 2004 Standard Edition
 * Microsoft Streets & Trips 2003 Standard Edition
 * Microsoft Streets & Trips 2002 Standard Edition
 * Microsoft Streets & Trips 2001 Standard Edition

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SYMPTOMS
When you try to send a map from Microsoft Streets and Trips or from Microsoft MapPoint, the Send To commands on the File menu are unavailable.



CAUSE
This behavior occurs if Microsoft Outlook is not your default e-mail program.



WORKAROUND
To work around this behavior by using your current e-mail program, follow these steps to send a map:
 * 1) Create the map that you want.
 * 2) On the Edit menu, click Copy map.
 * 3) Start your e-mail program, and then open or compose a new e-mail message.
 * 4) Right-click in the body of the message, and then click Paste.

If you want to send directions in an e-mail message by using your current e-mail program, follow these steps:
 * 1) Create the map that you want, and then plan the route.
 * 2) On the Edit menu, click Copy Directions.
 * 3) Open a new e-mail message or use the same e-mail message where you pasted the map.
 * 4) Right-click in the body of the message, and then click Paste.

If you have Outlook, you can use all the Send To commands in Streets and Trips. To work around this behavior, select Outlook as the default mail handler. To select Outlook as the default mail handler, follow these steps:
 * 1) Start Microsoft Internet Explorer.
 * 2) In Microsoft Internet Explorer 4.x, on the View menu, click Internet Options.

In Microsoft Internet Explorer 5 or Internet Explorer 6, on the Tools menu, click Internet Options.
 * 1) On the Programs tab, in the Mail list or in the E-mail list, click Microsoft Outlook, and then click OK.

Another option is to install Outlook and then set Microsoft Outlook Express as the default mail handler. You can then use the Send To command as an attachment feature. To do so, follow these steps:
 * 1) Start Internet Explorer.
 * 2) In Internet Explorer 4.x, on the View menu, click Internet Options.

In Internet Explorer 5 or Internet Explorer 6, on the Tools menu, click Internet Options.
 * 1) On the Programs tab, in the Mail list or in the E-mail list, click Microsoft Outlook Express, and then click OK.

Additional query words: MapPoint e-mail OE outlook express

Keywords: kbprb KB829136

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