Microsoft KB Archive/909632

= You receive a &quot;Failed to start MOMCONN service&quot; error message when you try to install MOM 2005 Service Pack 1 =

Article ID: 909632

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager (MOM) 2005 Service Pack 1

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SYMPTOMS
When you install Microsoft Operations Manager (MOM) 2005 Service Pack 1, you may receive the following error message:

Warning 25362. Failed to start MOMCONN service.

Setup will proceed, please examine your eventlog



CAUSE
The behavior occurs if the MOM-to-MOM Connector service (MOMConn.exe) is set to Disabled in the Services snap-in.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Start, click Run, type services.msc, and then click OK.
 * 2) Right-click the MOM-to-MOM Connector service, and then click Properties.
 * 3) On the General tab, click Automatic in the Startup type list.
 * 4) Click Start.
 * 5) When Service status is Started, click OK.
 * 6) Close the Services snap-in.



WORKAROUND
To work around this issue, do not manually disable the MOM-to-MOM Connector service before you install MOM 2005 Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: MOM2005

Keywords: kberrmsg kbtshoot kbprb KB909632

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