Microsoft KB Archive/269375

= The Netlogon service does not start and event IDs 2114 and 7024 are logged in Windows Server 2003 and in Windows 2000 Server =

Article ID: 269375

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q269375



Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you start your Windows 2000-based computer, the Netlogon service does not start, even though the &quot;Startup type&quot; is set to &quot;automatic.&quot; Event Viewer logs the following errors:

Message 1

Event Type: Error

Event Source: NETLOGON

Event Category: None

Event ID: 2114

Description: The Server service is not started.

Message 2

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7024

Description: The Netlogon service terminated with service-specific error 2114.

After your computer starts, you can manually start the Netlogon service.



CAUSE
This issue can occur if either of the following conditions exist:
 * The dependent services of the Netlogon service have been changed from the default values and are not properly configured. You may be unable to access some network resources on the computer because the Netlogon service is not started.
 * You removed Client for Microsoft Networks, and then reinstalled it. The dependencies are not reset correctly if the Client for Microsoft Networks component is removed and then reinstalled.



RESOLUTION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue:  Start Registry Editor (Regedt32.exe). Locate the following registry key:

 In the right pane, double-click the DependOnService value . In the Multi-String Editor dialog box, type the following strings on separate lines, and then click OK:

LanmanServer

LanmanWorkstation

 Quit Registry Editor, and then restart the computer.</ol>

The Netlogon service starts as expected.

Keywords: kbprb KB269375

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