Microsoft KB Archive/192315

= "All Folders" pane missing or Windows Explorer is blank =

Article ID: 192315

Article Last Modified on 8/17/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q192315



Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you start Windows Explorer, the All Folders pane may be missing, or the whole Windows Explorer window may be empty.



CAUSE
This behavior may occur if the ExplorerBar value in the following registry key is damaged:



RESOLUTION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

For information about how to edit the registry, see Registry Editor Help. Back up the registry before you edit it.

To resolve this issue, follow these steps:  Upgrade to the most current version of Microsoft Internet Explorer. For information about how to do this, visit the following Microsoft Web site:

http://www.microsoft.com/windows/products/winfamily/ie/default.mspx

 Test to determine if the issue is resolved. If the issue is resolved, do not go to step 3. If the issue is not resolved, go to step 3. Use Registry Editor to delete the ExplorerBar value in the following registry key, and then restart your computer:





MORE INFORMATION
The ExplorerBar value contains positioning information for the All Folders pane in Windows Explorer. The value is created only if the window was resized. When you remove the value, the window returns to the default position.

Additional query words: no folders

Keywords: kbprb kbui KB192315

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