Microsoft KB Archive/927434

= The Calendar Connector for Lotus Notes does not correctly parse user names in Exchange 2003 =

Article ID: 927434

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
When you view the debug log for the Microsoft Exchange Server 2003 Calendar Connector for Lotus Notes add-in task, you may find the following message:

24/10/2006 16:05:24 EXCALCON: schMsgReqMsg.hMsgCntnr 1B9C duplicated to hDupCntnr 1AB4

24/10/2006 16:05:24 EXCALCON: SchContainer_GetRequest on hDupCntnr 1B9C/1AB4

24/10/2006 16:05:24 EXCALCON: SchContainer_GetRequest on hDupCntnr 1B9C/1AB4 got hRqst 18080

24/10/2006 16:05:24 EXCALCON: Requested calendar from 24/10/2006 15:45:00 to 10/04/2007 15:45:00 for 3 Exchange users

24/10/2006 16:05:24 EXCALCON: MailLookupAddress failed for < FirstUser LastName>. Treating as a one-off.

24/10/2006 16:05:24 EXCALCON: Requesting calendar for < FirstUser LastName>

24/10/2006 16:05:24 EXCALCON: Requesting calendar for 

24/10/2006 16:05:24 EXCALCON: Requesting calendar for 

24/10/2006 16:05:24 EXCALCON: MQGet on hInputQ 10B84

24/10/2006 16:05:34 EXCALCON: SchContainer_DupHandle on schMsgReqMsg.hMsgCntnr 193D

24/10/2006 16:05:34 EXCALCON: schMsgReqMsg.hMsgCntnr 193D duplicated to hDupCntnr 1B13

24/10/2006 16:05:34 EXCALCON: SchContainer_GetRequest on hDupCntnr 193D/1B13

24/10/2006 16:05:34 EXCALCON: SchContainer_GetRequest on hDupCntnr 193D/1B13 got hRqst 181E0

24/10/2006 16:05:34 EXCALCON: Requested calendar from 24/10/2006 15:45:00 to 10/04/2007 15:45:00 for 3 Exchange users



CAUSE
This problem occurs if the first Microsoft Exchange user name starts with a space. The space cannot correctly be resolved in the address book.



RESOLUTION
To resolve this problem, install the January 2007 Web Release of the Calendar Connector for Lotus Notes. To obtain this update, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=C14932A1-55F4-4256-AF7E-617639D46024&displaylang=en

After you apply the update to Exchange 2003, you must copy the Excalcon.exe file from the Exchange server to the Lotus Notes server. To update the Excalcon.exe file, stop and then restart the task. To do this, follow these steps:   Run the following command on the Lotus Notes server to stop the task. Tell excalcon quit   Run the following command on the Lotus Notes server to restart the task. Load excalcon exchange server name Exchange.box Note In this command,  is a placeholder for the name of the Exchange server. 

Prerequisites
The following must be installed before you apply this update:  Microsoft Exchange Server 2003 Service Pack 2 (SP2) For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

 Lotus Notes Client 6.x</ul>

Restart requirement
You must restart the computer after you install this update.

Update replacement information
This update replaces the December 2006 Web Release of the Calendar Connector for Lotus Notes and earlier versions of the Calendar Connector for Lotus Notes.

File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
This problem does not occur if the full name of the Exchange user contains an organizational unit (OU) part. In this situation, the problem does not occur even if the first Exchange user name starts with a space.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Additional query words: ExCalCon.exe

Keywords: kbfix kbexpertiseinter kbqfe KB927434

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