Microsoft KB Archive/150482

Bookshelf ’96-’97: Bookshelf Runs Slow or Won’t Look Up Words

PSS ID Number: Q150482 Article last modified on 05-20-1996

’96-’97

MACINTOSH

= SUMMARY =

If you run all the programs listed at the top of this article simultaneously, you may experience one or more the following symptoms:

  Bookshelf does not look up any words from the QuickShelf menu.   One or all of the application windows does not fully redraw as you switch windows.   Dialog boxes do not fully redraw.   The following error message may appear: This action cannot be completed because the process (Microsoft Word) is not responding. Choose “Switch To” to activate Microsoft Word and correct this problem. 

= RESOLUTION =

Do not run all three programs during the same session.

= MORE INFORMATION =

These problems may occur even when there is enough memory (RAM) available on the machine.

KBCategory: kbmm kbinterop kbenv kbprb kberrmsg KBSubcategory:

Additional reference words: 1996-97 multi media multimedia multi-media mmtitles kbmm

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================================================================ Copyright Microsoft Corporation 1996.