Microsoft KB Archive/257700

= SMS: Advertisements Do Not Run If Domain Controller Is Unavailable =

Article ID: 257700

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q257700



SYMPTOMS
If no domain controller is available or if the domain controller is located across a slow link from a Systems Management Server (SMS) 2.0 client that is running on a site server, an advertised program may not run as scheduled.

Because this issue occurs only on site servers, this problem most often occurs on site servers in remote offices that do not have a local domain controller.



CAUSE
When a domain controller is unavailable, the Client service does not record the process ID for Odpsys32.exe in the client's local registry. Therefore, Smsapm32.exe refuses a named-pipe connection from Odpsys32.exe because it cannot confirm that it has been started by the Client service. Any scheduled software distribution does not occur.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To work around this behavior, make sure that a fast, reliable connection to a domain controller is available.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3.

Additional query words: prodsms

Keywords: kbhotfixserver kbqfe kbadvertisement kbbug kbclient kbfix kbqfe kbsms200presp3fix KB257700

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