Microsoft KB Archive/816668

= McAfee ePolicy Orchestrator Agent Does Not Start When You Try to Upgrade Version 2.0 =

Article ID: 816668

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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SYMPTOMS
When you try to upgrade McAfee ePolicy Orchestrator Agent version 2.0 to version 2.50.618, the ePolicy Orchestrator Agent service may not start.



CAUSE
This issue occurs because version 2.50.618 of ePolicy Orchestrator Agent is not compatible with Windows Server 2003.



RESOLUTION
To resolve this issue, contact McAfee about how to obtain the latest update to the ePolicy Orchestrator program. To do this, visit the following McAfee Web site:

http://www.mcafee.com

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MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB816668

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