Microsoft KB Archive/928837

= You cannot use the Window.Open method to open or download a file on a Windows XP Service Pack 2-based computer =

Article ID: 928837

Article Last Modified on 12/15/2006

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APPLIES TO

 Microsoft Windows XP Service Pack 2, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition 

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SYMPTOMS
Consider the following scenario:
 * You use the Window.Open method to open an unrecognized file on a Microsoft Windows XP Service Pack 2 (SP2)-based computer.
 * The Information Bar displays a message that it has blocked downloads from the site, and you are prompted to click the Information Bar to select an option from a list.
 * In the list, you click Always Allow Pop-ups from this Site.

In this scenario, a pop-up window briefly appears and then disappears. The File Download dialog box does not appear as expected, and you cannot open or download the file.

Notes
 * This behavior occurs even if you add the site to the Allowed sites list in the Pop-up Blocker settings dialog box.
 * This behavior typically occurs when you open certain types of files that cannot be displayed directly in Windows Internet Explorer, such as a file that has a .doc or .xls file name extension. By default, these file types are not displayed directly in Internet Explorer.
 * This behavior does not occur when you open files that can be displayed directly, such as PDF files and files that have a .txt or .htm file name extension.



WORKAROUND
To work around this behavior, add the site to the Local Intranet zone in Internet Explorer. To do this, follow these steps:
 * 1) On the Tools menu, click Internet Options.
 * 2) On the Security tab, click Local Intranet, and then click Sites.
 * 3) Click Advanced in the Local intranet dialog box.
 * 4) In the Add this Web site to the zone box, type the URL of the site.
 * 5) Click OK two times.
 * 6) Click OK to close the Internet Options dialog box.

Keywords: kbexpertiseadvanced kbexpertiseinter kbtshoot kbprb KB928837

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