Microsoft KB Archive/224773

= WD2000: Word As E-mail Editor Appears to Fail to Retain Zoom Level Setting =

Article ID: 224773

Article Last Modified on 11/25/2002

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q224773



SYMPTOMS
When you are using Word as your e-mail editor and you set a zoom level for new messages or messages you reply to, the zoom level changes and is not consistent with the level that you set.



CAUSE
This behavior is by design. In Microsoft Outlook, you can create a new message, read an existing message, or reply to a message. When using Word as your e-mail editor, you can set the zoom level for each of these three types of messages. Setting one zoom level value affects the zoom level value of other types of messages, and setting these values also affects the zoom level setting in Word.

Also, setting the zoom level in Word affects the zoom level setting in each of these types of messages.

The following table describes how and when setting the value in one component affects the value in another component.



The zoom level changes in:



When you change the zoom level in

New

Read

Reply

Word

A new message

Yes**

No

Yes*

Yes*

A message you read

No

Yes**

No

Yes*

A reply message

Yes*

No

Yes**

Yes*

Word (Outlook is closed)

Yes*

Yes*

Yes*

Yes*

Word (Outlook is open)

No

No

No

Yes


 * Must not be open while changes are being made in other settings.


 * Must close first for changes to other settings to take effect.



MORE INFORMATION
To use Word as your e-mail editor, follow these steps in Microsoft Outlook 2000:
 * 1) On the Tools menu, click Options.
 * 2) On the Mail Format tab, click to select Use Word to edit e-mail messages.

For more information about zoom levels, click Microsoft Word Help on the Help menu, type zoom in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Keywords: kbnofix kbprb KB224773

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