Microsoft KB Archive/241151

= MMC: All Sites Are Stopped, and Opening a Web Site Causes "Unable to Enumerate Files and Directories..." Error Message =

Article ID: 241151

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q241151



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When the Internet Service Manager (ISM) in the Microsoft Management Console (MMC) is opened, all sites under the computer are shown in the Stopped state, even though they may actually be running.

Also, attempting to open a Web site causes the following error message to be displayed:

Unable to enumerate files and directories because the following error occurred:

The system cannot find the path specified.



CAUSE
The Windows user account that you are logged onto the computer with does not have the Administrator privilege.



RESOLUTION
Log onto the computer with a user account that has the Administrator privilege.

If this fails to resolve the issue, delete the following key: HKCU\Software\Microsoft\Cryptography\Userkeys\MS_IIS_DCOM_CLIENT

(c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin Zollman, Microsoft Corporation.

Additional query words: user name username errmsg kberrmsg permission akz

Keywords: kbprb kbpending KB241151

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