Microsoft KB Archive/190722

= XADM: MoveUser Fails After Running ISINTEG =

Article ID: 190722

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q190722





SYMPTOMS
When you try to move users from one Exchange Server computer to another, the following warning message may be written to the Windows NT application event log:   Event ID: 1151 Source: MSExchangeIS Private Type:  Warning Category: Rules

A Rule synchronization error (1144) has occurred. The private folder is Top of Information Store\Inbox The distinguished name of the owning mailbox is: /O=ORG/OU=SITE/CN=Recipients/CN=123456 The affected user can not move messages from the Exchange information store to a PST file. The user will receive the following error message:

An item could not be moved. The client operation failed.



CAUSE
The ISINTEG utility was run with the following parameters:

ISINTEG -pri -fix -detailed -test namedprop

The issue occurs when messages have MAPI properties assigned that have no mapped name; this can be caused by third-party applications.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

It is also necessary to run Isinteg.exe again with the following parameters:

ISINTEG -pri -fix -detailed -test namedprop



STATUS
Microsoft has confirmed this to be a problem in Exchange Server version 5.5.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB190722

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