Microsoft KB Archive/257959

= HP 5200C Scanner #2 After Upgrade to Windows Me =

Article ID: 257959

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q257959



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you upgrade from Microsoft Windows 98 Second Edition with a working Hewlett-Packard (HP) 5200C scanner with HP Precision Scan software, the scanner is displayed in the Scanners and Cameras folder with "#2" as part of its name, even though there are no other scanners.



RESOLUTION
No functionality is lost for the device; only the name is incorrect. You can rename the scanner by right-clicking it in the Scanners and Cameras folder, clicking Rename, and then removing "#2" from the name.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWIMATS 6200C 5200C #2

Keywords: kbhardware kbprb kbsetup KB257959

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