Microsoft KB Archive/293388

= Installing Programs to a Non-Monitored Drive and Then Restoring Leaves an HTML Link in the Start Menu =

Q293388

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The information in this article applies to:


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When a program is installed on a non-monitored, non-system drive and then you restore the system to a point prior to that installation, there might be Hypertext Markup Language (HTML) links, as well as shortcuts, on the Start menu that point to the program, but those do not start the program.

CAUSE
An HTML link is left behind because it is not monitored. When a program is installed on a non-system drive, there are still some settings placed in the registry for that program. When a restore occurs, those registry settings are also restored. Also, if a shortcut was placed in the Start menu it is restored because that is actually stored on the monitored system drive.

RESOLUTION
To work around this behavior, note that you can browse to the program install folder and start the program.

STATUS
This behavior is by design.

Additional query words:

Keywords : kbtool kbui

Issue type : kbprb

Technology : kbWinXPProSearch kbWinXPHomeSearch kbWinXPSearch

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