Microsoft KB Archive/236173

= OL2000: Schedule+ Data Is Not Deleted from Server. =

Article ID: 236173

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q236173



SYMPTOMS
The Custom Installation Wizard (CIW) allows users to customize Outlook installations. During the installation of Outlook from a CIW custom package it is possible to import Schedule+ data into Outlook by specifying the following registry key entry in CIW option.

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Import

  Value Name:  ImportDetection Value Type: DWORD Value Data: 1 = Prompt user to import Schedule+ information 2 = Import Schedule+ information without prompting user

If the Outlook installation is done multiple times, duplicate schedules are created because the Schedule+ data is not deleted from the server and is imported each time the CIW runs.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

File name       Version

Outllib.dll     9.00.00.3225 Outllibr.dll    9.00.00.3225

This hotfix is also available in the following language:

German



STATUS
Microsoft has confirmed that this is a problem in Outlook 2000.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB236173

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