Microsoft KB Archive/227039

= Generic Icons on Quick Launch Toolbar After Uninstalling SP2 =

Article ID: 227039

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 2

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This article was previously published under Q227039



SYMPTOMS
After you uninstall Internet Explorer 4.01 Service Pack 2, the icons on the Quick Launch toolbar may have changed from product-specific icons to generic icons, and clicking or double-clicking the icons may not start the appropriate program.



CAUSE
This problem can occur after uninstalling Microsoft Internet Explorer 4.01 Service Pack 2 on a Microsoft Windows 98-based computer with multiple user accounts. When you do so, the path value may be missing from the following registry key when a new user logs on:

HKEY_LOCAL_MACHINE\Software\Microsoft\IE4\Setup



RESOLUTION
To resolve this problem, reinstall Internet Explorer 4.01 Service Pack 2.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 2.0 2.00

Keywords: kbui kbprb KB227039

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