Microsoft KB Archive/136037

= OLEDLG.DLL and MSVCRT20.DLL Not Found For Crystal Reports =

Article ID: 136037

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.1 Standard Edition

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This article was previously published under Q136037



SYMPTOMS
When you attempt to run Crystal Reports version 3.0.1.29 included with Systems Management Server 1.1 in Windows NT 3.5, the following error message appears:

The dynamic link library OLEDLG.dll could not be found in the specified path x:\CRW;

where x is the drive where Systems Management Server 1.1 is installed.

The following error message appears when you choose OK:

The dynamic link library MSVCRT20.DLL could not be found in the specified path x:\CRW;

where x is the drive where Systems Management Server 1.1 is installed.



CAUSE
Your OLEDLG.DLL and MSVCRT20.DLL files are not in the Crystal Reports directory or the system paths.



RESOLUTION
To correct this problem:
 * Upgrade to Windows NT 3.51. -or-


 * Reinstall the OLEDLG.DLL and MSVCRT20.DLL files into the correct directories:


 * Copy OLEDLG.DL_ from the \I386 directory on the Windows NT 3.51 compact disc to the \CRW directory or the %SystemRoot%\SYSTEM32 directory.
 * Run EXPAND.EXE to expand the compressed OLEDLG.DL_ file to the name OLEDLG.DLL.
 * Copy the MSVCRT20.DLL file from the \DRVLIB\COMM\ECCI\X86 directory on the Windows NT 3.51 compact disc to the \CRW directory or the %SystemRoot%\SYSTEM32 directory.

For additional information, contact Crystal Technical Support at (604) 669-8379.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodsms sms prodnt

Keywords: kb3rdparty kbother KB136037

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