Microsoft KB Archive/283240

= Quitting Text-Mode Setup Does Not Restart the Computer =

Article ID: 283240

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows Advanced Server, Limited Edition

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This article was previously published under Q283240





SYMPTOMS
On a computer that is based on the IA64 architecture, if you attempt to quit Windows XP Setup during the Text-mode portion of Setup by pressing F3, you receive the following message:

Press enter to restart your computer

The computer does not respond when you press keys on the keyboard and it will not restart. You have to restart the computer by using the power on, off, or reset button.



RESOLUTION
To resolve this issue, contact the hardware manufacturer for a firmware upgrade.



MORE INFORMATION
This is a known issue with the firmware on some IA64-based computers.

Keywords: kbhardware kbprb kbsetup KB283240

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