Microsoft KB Archive/243249

= "STOP 0x00000024" Error Message Because of NTFS Timing Issue =

Article ID: 243249

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q243249



SYMPTOMS
You may receive the following error message on a blue screen in Windows NT Server 4.0:

Stop 0x00000024 (0x00190201, 0xf1525364, 0xf15251a0, 0x8019fdfd)

Note that not all "STOP 0x00000024" error messages are caused by the problem described in this article. Also, the parameters may vary depending on the system configuration.



CAUSE
This error message can be caused by a synchronization problem in the NTFS file system that causes a pointer to be freed while it is still in use.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date      Time                 Size    File name     Platform -  10/06/1999  05:48p             363,568 Ntfs.sys      x86 10/06/1999 05:47p             556,176 Ntfs.sys      Alpha



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix KB243249

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