Microsoft KB Archive/897763

= You may receive a &quot;The system cannot find the path specified&quot; error message when you try to open Internet Services Manager or an MMC snap-in on a computer that is running IIS 5.0 =

Article ID: 897763

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft Internet Information Services 5.0

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to open Internet Services Manager (ISM) or a Microsoft Management Console (MMC) snap-in on a computer that is running Microsoft Internet Information Services 5.0 (IIS), you may receive an error message that is similar to the following:

Error connecting to :

The system cannot find the path specified.

Do you wish to continue to attempt to connect to this server in the future?

Note  is the name of the server that is running IIS.

If you click Yes, the name of the server does not appear in ISM or in the MMC, and you cannot configure any Web sites. Additionally, Microsoft FrontPage server extensions and Web publishing may not work as expected.

You experience these symptoms even though all existing Web sites start and work as expected.



CAUSE
This issue occurs if the configuration information in the IIS metabase does not match the services that are installed on the computer. This issue is known to occur if the following conditions are true:
 * The FTP Publishing Service is installed on the computer.
 * The IIS metabase contains no configuration information for the FTP Publishing Service.



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Use the Adsutil.vbs utility to determine the services that are configured in the metabase
To use the Adsutil.vbs utility to determine the services that are configured in the IIS metabase, follow these steps:  Click Start, click Run, type Services.msc, and then click OK. In the Services snap-in, under Name, verify the IIS services that are installed on the computer. Click Start, click Run, type cmd, and then click OK. At the command prompt, type the following command, where  is the hard disk where IIS is installed:

cd \inetpub\adminscripts

 To verify that an IIS service is configured in the metabase, type the following command at the command prompt, where  is the IIS service that you want to verify in the IIS metabase:

Adsutil.vbs enum

For example, to verify that the IIS metabase contains configuration information for the FTP Publishing Service, type Adsutil.vbs enum MSFTPSVC.

If you receive an error message that is similar to the following, the IIS service may not be installed correctly:

The path requested could not be found.

 After you determine the configuration differences between the information that is stored in the metabase and the services that are running on the computer, install or remove services on the computer. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, click Run, type Appwiz.cpl, and then click OK.</li> Double-click Add/Remove Windows Components.</li> Double-click Internet Information Services (IIS).</li> Click to select or click to clear the check boxes for the services that you want to configure, and then click Next.</li> Follow the prompts on the screen to complete the Windows Components Wizard.</li></ol> </li></ol>

Method 2: Delete the registry key for the FTP Publishing Service
To delete the registry key for the FTP Publishing Service, follow these steps:

Note Only follow these steps if the FTP Publishing Service is installed on the computer and if the IIS metabase contains no configuration information for the FTP Publishing Service.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. <ol> Click Start, click Run, type cmd, and then click OK.</li> Locate the folder where the Adsutil.vbs file is located.</li> To enumerate the configuration information for the FTP Publishing Service in the IIS metabase, type the following command:

Adsutil.vbs enum MSFTPSVC

If the IIS metabase contains no configuration information for the FTP Publishing Service or if you receive an error message, go to step 4.</li> Click Start, click Run, type regedit, and then click OK.</li> Locate and then right-click the following key in the registry: 

</li> In the right pane, right-click FTP, and then click Delete.</li> Quit Registry Editor.</li></ol>

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MORE INFORMATION
For more information about Adsutil.vbs, click the following article number to view the article in the Microsoft Knowledge Base:

240225 Description of Adsutil and MetaEdit utilities used to modify the metabase

Keywords: kbtshoot kbprb KB897763

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