Microsoft KB Archive/817456

= Error message when you install the IntelliPoint software: &quot;Setup has detected a pointing device program already installed&quot; =

Article ID: 817456

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Habu Laser Gaming Mouse
 * Microsoft IntelliMouse Explorer 3.0
 * Microsoft Intellimouse Trackball Optical
 * Microsoft IntelliPoint 6.1
 * Microsoft IntelliPoint 6.0
 * Microsoft IntelliPoint 5.2
 * Microsoft IntelliPoint 5.1
 * Microsoft IntelliPoint 5.0
 * Microsoft Laser Mouse 6000
 * Microsoft Wheel Mouse Optical
 * Microsoft Wireless IntelliMouse Explorer 2.0
 * Microsoft Wireless IntelliMouse Explorer 2.0
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Wireless Optical Mouse 5000

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SYMPTOMS
When you install Microsoft IntelliPoint software on a computer, you may receive an error message that resembles the following:

Setup has detected a pointing device program already installed on this system which may impair Intellipoint software functionality.

Setup must remove this program in order to install IntelliPoint. Click OK to remove pointing device program and continue with setup or click cancel to exit setup.



CAUSE
This behavior may occur if Synaptics TouchPad software is installed on your computer. This software may prevent the installation of the products that are listed in the &quot;Applies to&quot; section of this article.



RESOLUTION
To resolve this behavior, disable or remove the Synaptics TouchPad software from the computer. To do so, see the program documentation or visit the following Synaptics Web site:

http://www.synaptics.com/support

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB817456

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