Microsoft KB Archive/912493

= Xbox 360: You hear an echo when you use the Xbox 360 Headset =

Article ID: 912493

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox 360 Headset
 * Microsoft Xbox

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SYMPTOMS
You hear an echo when you use the Xbox 360 Headset.

Note This echo effect originates with the person who is talking, not necessarily with the person who hears the echo. For example, if you only hear an echo when someone else is talks, the problem exists with the headset connection of the person who is talking, not with your headset connection.



CAUSE
Typically, you hear an echo because of a poor connection between the headset and the controller. This issue is frequently caused by not inserting the headset plug fully into the controller or by foreign debris interfering with the headset connection.



THINGS TO TRY

 * 1) Disconnect and then reconnect the headset to the controller.
 * 2) Clean the plug on the headset cable with a clean cloth, and then reconnect the headset to the controller.
 * 3) Test the headset by connecting the headset to a different controller if you can.



MORE INFORMATION
If you continue to experience this behavior, contact a support agent at Xbox Customer Support for more help. For more information about how to contact Xbox Customer Service, visit the following Web site:

http://www.xbox.com/support/contact/

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