Microsoft KB Archive/99856

= SMTP: Err Msg: 552 Error in Local Delivery =

Article ID: 99856

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to SMTP 2.1
 * Microsoft Mail Gateway to SMTP 3.0

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This article was previously published under Q99856



SYMPTOMS
Versions 2.1 or 3.0 of Microsoft Mail Gateway to SMTP may display these error messages:

ERROR is an invalid Courier Mailbox

-or-

ERROR translating message to Microsoft Mail

-or-

552 Error in local delivery



CAUSE
These errors indicate that the SMTP Gateway was unable to identify the recipient of the incoming message. These error messages may occur if:
 * The recipient name of the address is not a valid Microsoft Mail user name.

-or-
 * The Microsoft Mail user name does not have &quot;external&quot; rights.



RESOLUTION
Ensure the recipient is a valid Microsoft Mail user name, and that the user has been given &quot;external&quot; rights through the Admin program. This is determined by the User Access Privileges field of the Local Admin-Modify menu--make sure EXTERNAL is selected for this field.

For more information on user access privileges, refer to the &quot;Microsoft Mail Administrator's Guide.&quot;

Additional query words: 2.10 3.00 errmsg alert

Keywords: KB99856

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