Microsoft KB Archive/322125

= XADM: A Memory Leak in Store.exe Degrades Performance =

Article ID: 322125

Article Last Modified on 2/20/2007

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-



This article was previously published under Q322125





SYMPTOMS
Over time, an Exchange 2000 server that is part of a mixed Microsoft Exchange Server 5.5 and Exchange 2000 environment may gradually become unresponsive. Clients may report an overall reduction in mail system performance. Exchange System Manager may not be able to connect the Information Store service and may display the database as offline.



CAUSE
This problem may occur if the Information Store service is leaking memory.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Messaging Database (MDB)



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.



MORE INFORMATION
The number of private bytes for Store.exe may increase over time. To track this, monitor the following counter in the Windows NT Performance Monitor:

Object: Process

Instance: STORE

Counter: Private Bytes

Additional query words: hang IS

Keywords: kbbug kbfix kbexchange2000presp3fix kbqfe kbexchange2000sp3fix kbhotfixserver KB322125

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.