Microsoft KB Archive/75850

= Using SHIFT+PRINT SCREEN with Setup Video Problems =

Article ID: 75850

Article Last Modified on 12/3/1999

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APPLIES TO


 * Microsoft MS-DOS 5.0 Standard Edition

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This article was previously published under Q75850



SUMMARY
On certain machines, Setup can conflict with the video hardware and display a partial, scrambled, or condensed screen.



WORKAROUND
To work around this problem, attempt to print the screen by pressing the SHIFT+PRINT SCREEN keys. If the printout shows a readable screen, the Setup program can be completed by printing each screen as it appears and following the instructions on the printouts.



MORE INFORMATION
On certain machines, it may be necessary to use a key combination other than SHIFT+PRINT SCREEN. Possible combinations include CONTROL+PRINT SCREEN or PRINT SCREEN by itself. CAUTION: Other key combinations can toggle printer echoing of the screen output.

This workaround may not work on some machines because of different PRINT SCREEN interrupt handlers or corrupted video memory.

Additional query words: 5.00

Keywords: KB75850

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