Microsoft KB Archive/329347

= Windows 2000 Does Not Detect and Configure a Removable USB Storage Device =

Article ID: 329347

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q329347





SYMPTOMS
When you install a removable universal serial bus (USB) storage device, Microsoft Windows 2000 may not detect and configure the device as expected.



CAUSE
This problem occurs because the Win32_LogicalDiskToPartition class in Windows 2000 may not recognize USB storage devices.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbhotfixserver kbqfe kbwin2000presp4fix kbbug kbfix KB329347

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