Microsoft KB Archive/258591

= Baseball 2001: How to Troubleshoot Video Problems =

Article ID: 258591

Article Last Modified on 6/21/2000

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APPLIES TO


 * Microsoft Baseball 2001

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This article was previously published under Q258591



SUMMARY
This article describes how to troubleshoot common video problems in Microsoft Baseball 2001.



MORE INFORMATION
To troubleshoot video problems in Baseball 2001, restart the computer, and then use the following methods in the order in which they are presented.

Refresh the Game Graphics in Baseball 2001
If some game graphics are missing, press CTRL+F5 to refresh the game screen.

NOTE: The screen refresh may take several seconds to complete.

If the issue continues to occur, proceed to the next method.

Change the Screen Resolution in Baseball 2001
To change the screen resolution in Baseball 2001:
 * 1) On the Home Plate screen, click Options.
 * 2) Click the Graphics tab.
 * 3) Under Available Resolutions, click a different screen resoution setting, and then click OK.

If the issue continues to occur, proceed to the next method.

Turn MIP Mapping On or Off
To turn MIP Mapping on or off:
 * 1) On the Home Plate screen, click Options.
 * 2) Click the Graphics tab.
 * 3) If the MIP Mapping setting is On, click to change the MIP Mapping setting to Off.

If the MIP Mapping setting is Off, click to change the MIP Mapping setting to On.
 * 1) Click OK.

If the issue continues to occur, proceed to the next method.

Obtain and Install the Latest Version of Your Video Driver
Contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To determine the manufacturer and the model of the video adapter that is installed in your computer:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Device Manager tab.
 * 4) Click the plus sign (+) next to Display adapters to expand the branch.
 * 5) Under the Display Adapters branch, note the manufacturer and the model of your video adapter, and then click OK.
 * 6) Close Control Panel.

If the issue continues to occur, proceed to the next method.

Disable 3D Hardware Acceleration in Baseball 2001
To disable 3D hardware acceleration in Baseball 2001:
 * 1) On the Home Plate screen, click Options.
 * 2) Click the Graphics tab.
 * 3) Under Mode, click to select Software, and then click OK.

If the issue continues to occur, proceed to the next method.

Reduce Graphics Hardware Acceleration in Microsoft Windows
To reduce graphics hardware acceleration in Windows:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Performance tab, and then click Graphics.
 * 4) Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).
 * 5) Click OK, and then click Close.
 * 6) When you are prompted to restart the computer, click Yes.

NOTE: If you encounter any problems after you reduce graphics hardware acceleration, follow these steps to restore graphics hardware acceleration to the original setting:   Restart Windows in Safe mode. To do this, follow the appropriate steps for your operating system.

Microsoft Windows 98
Restart your computer, press and hold down the CTRL key when your computer completes the Power On Self Test (POST), and then select Safe Mode on the Startup menu.

Microsoft Windows 95
Restart the computer. When you see the "Starting Windows 95" message, press the F8 key, and then select Safe Mode on the Startup menu.  When Windows starts in Safe mode, click OK. Repeat steps 1 through 6, but in step 4 move the Hardware Acceleration slider back to its original position.

Additional query words: 1.00 msgame bball bb2001 base ball

Keywords: kbhowto kbtshoot kbdisplay KB258591

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