Microsoft KB Archive/217039

= Error Message Installing AT&T Worldnet for Windows CE =

Article ID: 217039

Article Last Modified on 11/14/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC, when used with:
 * the hardware: StrongArm Processor
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition, when used with:
 * the hardware: StrongArm Processor

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This article was previously published under Q217039



SYMPTOMS
When you are installing AT&T Worldnet Services for Windows CE software, you may receive the following error message:

Cannot load or find PPCLOAD.DLL, which is required for installation. Please ensure PPCLOAD.DLL is available in the current path



CAUSE
The AT&T Worldnet Services for Windows CE program is not compatible with the StrongARM RISC processor used in some Windows CE-based devices.



RESOLUTION
Please contact AT&T Worldnet Technical Support about the program's compatibility on different platforms.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb kb3rdparty KB217039

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