Microsoft KB Archive/139642

= XCLN: Err Msg: TCP/IP Is Required to Run Internet Mail =

Article ID: 139642

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0

-



This article was previously published under Q139642



SYMPTOMS
When you use Internet Mail from a Microsoft Exchange, version 4.0, Windows 95 client the following error message appears:

TCP/IP is required to run Internet Mail and is not installed on your computer. To install TCP/IP, click the Network icon in the Control Panel. Click Add, then click Protocol. Click Microsoft, then install TCP/IP.



CAUSE
The TCP/IP protocol is not installed on your computer. Internet Mail depends on TCP/IP to connect to other Internet Mail hosts.



RESOLUTION
Follow the directions given in the error message to install TCP/IP.

Keywords: kbnetwork KB139642

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.