Microsoft KB Archive/942493

= You are prompted to provide your administrative credentials when you try to open a Systems Management Server (SMS)-based item in Control Panel on a Windows Vista-based computer =

Article ID: 942493

Article Last Modified on 10/25/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Premium
 * Windows Vista Ultimate

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SYMPTOMS
Consider the following scenario:
 * You use a non-administrative user account on a Windows Vista-based computer.
 * This user account belongs to a group other than the Users group. Additionally, this group has a linked token.
 * You try to open a Systems Management Server (SMS)-based item in Control Panel.

For example, you try to open the Run Advertised Programs item in Control Panel.

In this scenario, you are prompted to type your administrative credentials. Therefore, you cannot open the item in Control Panel.



CAUSE
The Windows shell starts the legacy .cpl file. However, the legacy .cpl file requires the highestAvailable run level. Therefore, the Windows shell uses the user token to determine whether the Windows shell starts the .cpl file. The Windows shell does this by using the asInvoker run level or by using the requireAdministrator run level. If the user has a filtered token, the Windows shell starts the .cpl file by using the requireAdministrator run level. If the user does not have a filtered token, the Windows shell starts the .cpl file by using the asInvoker run level.

This problem occurs when you use a non-administrative user account that has a filtered token. In this situation, the Windows shell starts the .cpl file by using the requireAdministrator run level. Therefore, you are prompted to type your administrative credentials.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

Registry information
To use this hotfix, you do not have to make any changes to the registry.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
When an application is marked with the asInvoker run level, the application takes no action. The process inherits the process token of the parent process that created it.

When an application is marked with the requireAdministrator run level, the process must be created by a user token that is a member of the administrator group. If the user who tries to create this process is not an administrator, the user is prompted to type the administrative credentials.

When an application is marked with the highestAvailable run level, the application indicates that if a user has a linked token. Then, the application runs with the higher-privileged token. The highestAvailable run level is generally used for applications that have a user interface that is designed for the Users and Administrators groups. When an application is marked with the highestAvailable run level, the application obtains the full user rights of the user. Users in the Backup Operators group and in the Network Operators group have a linked token and are prompted to type their administrative credentials. Additionally, the dialog box that these users receive has their user tile and the tiles of the members of the administrators group.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbpubtypekc kbexpertiseadvanced kbhotfixserver KB942493

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