Microsoft KB Archive/323662

= XCON: Text in SMTP Subject Field Is Corrupted =

Article ID: 323662

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q323662





SYMPTOMS
Corrupted text appears in the SMTP subject field.



CAUSE
This problem may occur if there are multiple encoded words in the subject header.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Collaboration Data Objects

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Size      File name --  11-JUL-2002   655,360   Q323662enui386.exe The Japanese version of this fix has the file attributes (or later) that are listed in the following table.   Date          Size      File name --  11-JUL-2002   655,360   Q323662jpni386.exe After the fix is installed, the following files have the listed attributes or later.

  File name    Version Exmime.dll  6.0.5771.25 NOTE: Because of file dependencies, this update requires Exchange 2000 Service Pack 2 (SP2). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Exchange 2000.

Additional query words: mojibake

Keywords: kbhotfixserver kbqfe kbbug kbexchange2000presp4fix kbfix kbqfe KB323662

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