Microsoft KB Archive/889311

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: November 10, 2004 =

Article ID: 889311

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
''Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:''


 * The issues that the hotfix package fixes
 * The prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated November 10, 2004.

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Issues that the hotfix package fixes
This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  When you start Outlook 2002 for the first time, you may receive the following message two times:

This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.

This issue occurs when the NoViewOnDrive Group Policy setting is enabled for your computer. When you run Outlook 2002 for the first time, Outlook 2002 tries to create two shortcuts on the toolbar. If the NoViewOnDrive Group Policy is enabled, the shortcuts cannot be created and you receive the message for each one.

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.back to the top

Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

<pre class="fixed_text">Date        Time   Size       File name

10-Nov-2004 04:19  7,854,080  Outlookff.msp (Full-File/Administrative) 10-Nov-2004 00:54  3,627,008  Outlookop.msp (Optimized)

After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:

<pre class="fixed_text">Date        Time   Version            Size    File name -- 08-Apr-2004 02:24  10.0.6711.0        80,584  Dlgsetp.dll 08-Apr-2004 02:24  10.0.6711.0        39,624  Dumpster.dll 26-Apr-2004 19:27  10.0.6712.0       109,256  Envelope.dll 30-May-2003 18:08  10.0.5328.0       253,952  Exchcsp.dll 27-Aug-2004 04:52  10.0.6729.0       346,824  Exsec32.dll 09-Aug-2002 03:22  10.0.4406.0       137,800  Impmail.dll 17-Sep-2004 22:27  10.0.6732.0       207,552  Msoutl.olb 05-May-2004 03:47  10.0.6713.0       187,072  Oladd.fae 05-May-2004 03:47  10.0.6713.0       170,688  Olappt.fae 05-May-2004 03:47  10.0.6713.0       137,920  Oljrnl.fae 08-Apr-2004 02:24  10.0.6711.0       133,824  Olmail.fae 05-May-2004 03:47  10.0.6713.0       166,592  Oltask.fae 08-Apr-2004 02:24  10.0.6711.0       543,424  Outlcm.dll 04-Dec-2003 00:54  10.0.6501.0        92,688  Outlctl.dll 09-Nov-2004 06:52  10.0.6739.0     6,335,176  Outllib.dll 08-Apr-2004 02:24  10.0.6711.0        92,872  Outlmime.dll 09-Nov-2004 06:52  10.0.6739.0        47,816  Outlook.exe 22-Oct-2004 22:52  10.0.6737.0       125,632  Outlph.dll 08-Apr-2004 02:24  10.0.6711.0        47,816  Outlvbs.dll 25-Nov-2002 18:50  10.0.4721.0        47,688  Recall.dll

Note For additional information about installing this hotfix, see the Readme.txt file that is included in the package.back to the top

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