Microsoft KB Archive/185161

= OFF98: UNCONF: Bus Errors Opening Mail from Within Excel or Word =

Article ID: 185161

Article Last Modified on 11/25/2003

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APPLIES TO


 * Microsoft Excel 98 for Macintosh
 * Microsoft Word 98 for Macintosh
 * Microsoft Excel 5.0 for Macintosh
 * Microsoft Word 5.0 for Macintosh
 * Microsoft Word 6.0 for Macintosh

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This article was previously published under Q185161



*********************************************************************
 * - WARNING -                          **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN      **
 * CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                 **
 * WITH DISCRETION.                                           **



SYMPTOMS
In any of the products listed at the beginning of this article, when you point to Mail on the File menu and then click Open Mail, you may receive the following error message:

Bus Error at: MarkReadEnclosures+000cc



CAUSE
This problem may occur when using Starnine Mail.



WORKAROUND
To work around this issue, download and install the Starnine Mail 4.1 update. This update can be found at the following World Wide Web site:

http://www.starnine.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.



MORE INFORMATION
For more information about this issue, please see the following World Wide Web site:

http://www.starnine.com/support/technotes/qdmail/client.html

