Microsoft KB Archive/297011

= XIMS: Multiple IMAP Commands May Fail When Extended Logging Enabled =

Article ID: 297011

Article Last Modified on 9/2/2005

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APPLIES TO


 * Microsoft Commercial Internet System 2.0
 * Microsoft Commercial Internet System 2.5

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This article was previously published under Q297011



SYMPTOMS
Multiple Internet Mail Access Protocol (IMAP) COPY commands may fail when you copy e-mail messages from a folder whose name contains a space.



CAUSE
During the processing of the first of the commands, the path name is modified by the logging processes. Subsequent calls that use this path name fail for this session.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time          Version       Size    File name     Platform --- 07/05/2001 20:44       5.5.1877.76   302,864 imapsvc.dll   x86



WORKAROUND
Disable logging or limit the number of fields to the following: time c-ip cs-method cs-uri-stem sc-status



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe KB297011

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