Microsoft KB Archive/242111

= Windows NT Does Not Recognize a New CD-ROM Drive =

Article ID: 242111

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q242111



SYMPTOMS
When you install a new CD-ROM drive on a computer running Microsoft Windows NT, the computer may not recognize the CD-ROM drive.



CAUSE
This behavior can occur if you installed the wrong CD-ROM driver.



RESOLUTION
To resolve this issue, install the correct CD-ROM driver for your CD-ROM drive. To do this, follow these steps:

NOTE: To identify the correct CD-ROM driver, you need to know the manufacturer and model of your CD-ROM drive. However, for some models, you can use a generic mass-storage controller driver to run the CD-ROM drive.

 In Control Panel, double-click SCSI Adapters. Click the Devices tab. In the list of SCSI adapters and connected devices, click the CD-ROM drive. On the Drivers tab, click Add. In the Manufacturers list, click the manufacturer of the CD-ROM drive. In the SCSI Adapter list, click the adapter name, and then do one of the following: <ol style="list-style-type: lower-alpha;"> If you have a driver disk from the manufacturer, click Have Disk, and then follow the instructions for completing the installation.</li> If you do not have a driver disk from the manufacturer, click OK, and then continue to install the driver.</li></ol> </li> When you complete the installation, restart the computer.</li></ol>

Additional query words: SCSI IDE device

Keywords: kbprb KB242111

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