Microsoft KB Archive/270060

= OL2000: How to Restore the Default Outlook Today Page =

Article ID: 270060

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q270060



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to restore the Outlook Today page back to the default, both the Restore Defaults and the Browse buttons are disabled or dimmed in the Outlook Today Properties dialog box.



CAUSE
This behavior occurs because the custom Outlook Today page overrides the default with an additional registry key.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, edit the registry to remove the Uniform Resource Locator (URL) value.  Exit all programs. Click Start, and then click Run. In the Open box, type regedit and then click OK. Locate and click the following registry key:

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Outlook\Webview\Mailbox

 Click Mailbox. On the Registry menu, click Export Registry File to export the Mailbox key to your desktop.</li> In the Name column, right-click URL or CustomURL, and then click Delete.</li> Restart your computer, and then restart Outlook.</li> The registry value that stores the Uniform Resource Locator (URL) that references the Outlook Today page may be located in one of several locations in the Windows registry. If the key listed in step 4 does not exist, repeat steps 5 to 8 after you first locate one of the following registry keys:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Outlook\Today

IHKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Webview\Mailbox

HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Outlook\Webview\MailboxHKEY_CURRENT_USER\Software\Policies\Microsoft\Office\9.0\Outlook\Webview\Mailbox</li></ol>

Additional query words: OL2K gray grey

Keywords: kbprb KB270060

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