Microsoft KB Archive/261592

= Only 640x480 Screen Resolution Is Available with the 3D Prophet DDR-DVI Video Card =

Article ID: 261592

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261592



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you install Microsoft Windows Millennium Edition (Me) and a 3D Prophet DDR-DVI video card onto your computer, you may not be able to increase the computer's screen resolution to greater than 640x480 pixels.



CAUSE
The Windows Me video card drivers are not fully compatible with the 3D Prophet DDR-DVI video card.



RESOLUTION
To resolve this behavior, install 3D Prophet device drivers from the CD-ROM that came with the 3D Prophet DDR-DVI video card. To change the device driver, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Settings tab, and then click Advanced.
 * 4) Click the Adapter tab, and then click Change.
 * 5) Click the location of the driver.
 * 6) Insert the manufacturer's CD-ROM, and then click Next.
 * 7) Follow the instructions on the computer screen to install the device driver for the video card.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HWDISTS prophet

Keywords: kbprb KB261592

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