Microsoft KB Archive/285837

= ENT2001: &quot;An Error Has Occurred (-17199)&quot; Error Message Occurs when You Send Messages =

Article ID: 285837

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q285837



SYMPTOMS
When you click Send & Receive, the operation fails and you may receive the following error message:

Error: A message in your outbox could not be sent, the account which created it cannot be found

Explanation: an error has occurred Error: -17199



CAUSE
This error message can occur because the messages in your Outbox cannot be delivered because of an addressing problem.



RESOLUTION
To resolve this behavior, delete or remove messages that cannot be sent from your Outbox, and then click Send & Receive.



MORE INFORMATION
The error message can occur when an Entourage Identity has been configured with multiple e-mail accounts, and one of the e-mail accounts has either been removed or is not functioning. When you click the Send & Receive button, Entourage attempts to deliver the messages in your Outbox, but cannot because it cannot access one of the e-mail accounts.

Additional query words: Apple Mac

Keywords: kbprb KB285837

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