Microsoft KB Archive/930013

= Error message when you try to add a user to the portal site in SharePoint Portal Server 2003: &quot;Unable to validate data&quot; =

Article ID: 930013

Article Last Modified on 1/26/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
You connect to the portal site in Microsoft Office SharePoint Portal Server 2003. Then, you try to add a user to the portal site on the Manage Users page. When you do this, you receive an error message that resembles the following error message:

Unable to validate data



CAUSE
This issue occurs if the following conditions are true:
 * ASP.NET 2. is installed on the computer.
 * The SharePoint Portal Server 2003 Web application is configured to use ASP.NET 2..

We do not support configurations in which a SharePoint Portal Server 2003 Web application runs under ASP.NET 2. .



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Use the ASP.NET IIS Registration Tool (Aspnet_regiis.exe) to install ASP.NET 1.1.
To do this, follow these steps:  Click Start, click Run, type cmd in the Open box, and then click OK. Switch to the following folder:



 At the command prompt, type the following line, and then press ENTER:

aspnet_regiis.exe -i



Method 2: Remove ASP.NET 2. and Microsoft .NET Framework 2.0 from the computer, and then use the ASP.NET IIS Registration Tool to install ASP.NET 1.1.
To do this, follow these steps:  Remove ASP.NET 2. and Microsoft .NET Framework 2.0 from the computer. To do this, follow these steps:  Click Start, point to Control Panel, and then click Add or Remove Programs. In the list of currently installed programs, click Microsoft .NET Framework 2.0, and then click Change/Remove.</li> Follow the instructions that are displayed on the screen.</li></ol> </li> Use the ASP.NET IIS Registration Tool (Aspnet_regiis.exe) tool to install ASP.NET 1.1. To do this, follow these steps:  Click Start, click Run, type cmd in the Open box, and then click OK.</li> Switch to the following folder:



</li> At the command prompt, type the following line, and then press ENTER:

aspnet_regiis.exe -i

</li></ol> </li> Configure the Web service extension in Microsoft Internet Information Services (IIS) 6.0. To do this, follow these steps:  Click Start, point to All Programs, and then click Internet Information Services (IIS) Manager.</li> Click Web Service Extensions, click ASP.NET v1.1 , and then click Allow.</li></ol> </li> Use the Microsoft Windows SharePoint Services Stsadm.exe command-line tool to update the settings in the Web.config file. To do this, follow these steps:  Click Start, click Run, type cmd in the Open box, and then click OK.</li> Switch to the following folder:



</li> At the command prompt, type the following lines. Press ENTER after each line.

cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\60\Bin

stsadm -o upgrade -forceupgrade

</li> <li>Type exit, and then press ENTER to exit Command Prompt.</li></ol> </li></ol>

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MORE INFORMATION
For more information about SharePoint Portal Server 2003 and ASP.NET 1.1, click the following article number to view the article in the Microsoft Knowledge Base:

907763 SharePoint Portal Server 2003 must use ASP.NET 1.1

For more information about the ASP.NET IIS Registration Tool, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/k6h9cz8h(VS.80).aspx

For more information about how to use the Stsadm.exe command-line tool together with the -forceupgrade command to update the settings in the Web.config file, click the following article number to view the article in the Microsoft Knowledge Base:

894903 You receive a &quot;The Windows SharePoint Services virtual server has not been configured for use with ASP.NET 2.0.xxxxx.0&quot; error message when you connect to the home page of a Windows SharePoint Services Web site

Additional query words: sps sps2003 wss wss2003 aspnet

Keywords: kberrmsg kbexpertiseinter kbtshoot kbprb KB930013

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