Microsoft KB Archive/908543

= You receive a &quot;connection error&quot; message when you try to download the Microsoft Program Guide to an LG LRM-519 DVR/DVD Recorder =

Article ID: 908543

Article Last Modified on 5/8/2007

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APPLIES TO


 * Microsoft Program Guide

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SYMPTOMS
When you try to download the Microsoft Program Guide to an LG LRM-519 DVR/DVD Recorder, you may receive the following error message:

Connection Error: Check the phone connection and try again.



CAUSE
A connectivity error may have occurred when the recorder was trying to update the following software:
 * LG LRM-519 DVR/DVD Recorder software
 * Program Guide software



RESOLUTION
To troubleshoot the connectivity error, follow these steps:  Start the recorder, click Settings, click Systems Information, and then verify the software version on the recorder.

Note As of October 15, 2005, the most recent software version is 1151.

 See the Microsoft Knowledge Base article that describes the software version and connection method of the recorder.  For the most recent software version with a dial-up (telephone line) connection, click the following article number to view the article in the Microsoft Knowledge Base:

908723 How to troubleshoot connectivity issues for the LG LRM-519 DVR/DVD Recorder on a dial-up connection

 For the most recent software version with a broadband (cable modem or DSL) connection, click the following article number to view the article in the Microsoft Knowledge Base:

908742 How to troubleshoot broadband connectivity issues for the LG LRM-519 DVR/DVD Recorder

 For an earlier software version with a dial-up (telephone line) connection, click the following article number to view the article in the Microsoft Knowledge Base:

908729 How to troubleshoot software updates for the LG LRM-519 DVR/DVD Recorder on a dial-up connection

 For an earlier software version with a broadband (cable modem or DSL) connection, click the following article number to view the article in the Microsoft Knowledge Base:

908732 How to troubleshoot software updates for the LG LRM-519 DVR/DVD Recorder on a broadband connection

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Keywords: kbpubtypekc kbtshoot KB908543

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