Microsoft KB Archive/816717

= You Receive a &quot;Microsoft Java VM 5.0 or Higher Required&quot; Error Message When You Try to Install Content Management Server =

Article ID: 816717

Article Last Modified on 12/3/2007

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APPLIES TO

 Microsoft Windows Server 2003, Enterprise Edition (32-bit x86) Microsoft Windows Server 2003, Standard Edition (32-bit x86), when used with:  Microsoft Content Management Server 2002

 Microsoft Content Management Server 2001 Enterprise Edition  Microsoft Windows Small Business Server 2003 Premium Edition Microsoft Windows Small Business Server 2003 Standard Edition</li></ul>

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SYMPTOMS
When you try to install Microsoft Content Management Server (MCMS) 2002 or MCMS 2001 on a Windows Server 2003-based system, you may receive one of the following error messages:

Required 3rd party component status: Failure. No Java VM is installed. Microsoft Java VM 5.0 or higher required.

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Microsoft Java VM 5.0 or higher required. (Needed by Site Manager, Site Stager)

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CAUSE
This issue occurs because MCMS installs a version of Site Manager or Site Builder that uses the Microsoft Java Virtual Machine. The Java Virtual Machine is not included with Windows Server 2003.

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RESOLUTION
To resolve this issue, follow the step that corresponds to the version of MCMS you are trying to install.
 * If you are trying to install MCMS 2002, download and install the latest MCMS service pack.

For information about how to download and install the latest MCMS service pack, visit the following Microsoft Web site:

http://www.microsoft.com/cmserver/default.aspx?url=/CMServer/downloads/
 * If you are trying to install MCMS 2001, download and install the updated version of Site Builder.

For information about how to download and install the updated version of Site Builder for MCMS 2001, visit the following Microsoft Web site:

http://microsoft.com/downloads/details.aspx?FamilyId=C1F146BF-5F0C-410A-B1A1-A50289D315BA

For additional information about Site Manager and Site Builder, click the following article numbers to view the articles in the Microsoft Knowledge Base:

814964 Updated Versions of Site Builder and Site Manager Do Not Require the Microsoft VM

817853 Site Builder and Site Manager Require the Microsoft Virtual Machine

Additional query words: CMS VM, CMS Java, CMS Windows 2003

Keywords: kberrmsg kbprb KB816717

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