Microsoft KB Archive/132339

Graphics Print High-Contrast After Switching from HP DeskJet

= Graphics Print High-Contrast After Switching from HP DeskJet =

Q132339
- The information in this article applies to:

- Microsoft Publisher for Windows 95, version 3.0 -

SYMPTOMS

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If you switch a publication that was set up for the HP DeskJet 500c/550c/560c color printer driver to any other printer driver, all the graphics will print in high-contrast on the other printer.

CAUSE

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Switching a publication from the Windows 95 HP DeskJet driver causes the Dithering property on the new driver to be set to None.

RESOLUTION

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To correct this problem, change the Dithering property on the new printer driver as follows:

1. Open the affected publication.

2. On the File menu, click Print Setup.

3. In the Printers list, click the name of the printer you want to print to.

4. Click Properties.

5. Click the Graphics tab of your printer driver. Click any choice besides None.

6. Click OK.

STATUS

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Microsoft has confirmed this to be a problem in the HP DeskJet 500-series driver version 6.5.5 for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 black-and-white no shades