Microsoft KB Archive/266531

= Encarta 2001: Video Clip Unexpectedly Restarts in Full-Screen Mode =

Article ID: 266531

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q266531



SYMPTOMS
When you play a video clip that is included with Microsoft Encarta Reference Suite 2001 DVD-ROM version, the video clip may unexpectedly restart in full-screen mode.



RESOLUTION
To work around this issue, reduce the desktop size and the color palette setting in Microsoft Windows:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Settings tab.
 * 4) Move the Screen area slider to 800 by 600 pixels or lower.
 * 5) In the Color Palette or Colors box, click High Color (16 bit) or lower.
 * 6) Click OK, and then close Control Panel.
 * 7) If you are prompted to restart the computer, do so.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Encarta Reference Suite 2001 DVD-ROM version.

Additional query words: multi multi-media media mm ers small window movie

Keywords: kbdisplay kbprb KB266531

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