Microsoft KB Archive/163775

= Personal Web Server Allows Partial Setup in Windows NT 4.0 =

Article ID: 163775

Article Last Modified on 7/16/2004

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APPLIES TO


 * Microsoft Personal Web Server 1.0
 * Microsoft Personal Web Server 4.0
 * Microsoft Personal Web Server 1.0
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q163775



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, you should first make a backup copy of the registry files (System.dat and User.dat). Both are hidden files in the Windows folder.



SYMPTOMS
When you install the downloadable version of Microsoft Personal Web Server to a computer running Microsoft Windows NT 4.0, you receive the following error message at the end of Setup:

Can't run 16-bit Windows program.

This application is not supported by Microsoft Windows NT.

You are then prompted to restart your computer. After restarting the computer, you receive the following error message:

Svctrl.exe - Entry Point Not Found

The procedure entry point ConvertToGlobalHandle could not be located

In the dynamic link library KERNEL32.DLL.

You may have to click OK a few times to get into Windows NT.

NOTE: This issue applies only to Microsoft Personal Web Server for Windows 95 version 1.0 and 1.0a. Microsoft Personal Web Server Version 4.0 is also designed for use with Microsoft Windows NT Workstation version 4.0. Microsoft Personal Web Server for Windows 95 version 1.0a is located on the Microsoft FrontPage 97 and Microsoft FrontPage 98 CD-ROM.



CAUSE
The downloadable version of Personal Web Server is designed to run in Microsoft Windows 95 only. It does not run in Windows NT.

Windows NT Workstation 4.0 supports only Microsoft Peer Web Services, included on the Windows NT Workstation CD-ROM. Windows NT Server 4.0 supports only Microsoft Internet Information Server, which is included on the Windows NT Server CD-ROM.



RESOLUTION
Remove Personal Web Server for Windows 95 using the method listed below and then install the Web services included with your version of Windows NT 4.0.

NOTE: You must remove Personal Web Server first. If you do not, the Web services for Windows NT will install the World Wide Web (WWW) or file transfer protocol (FTP) services incorrectly. Although you will not receive any error message, the only service you will be able to run is the Gopher service.

Removing Personal Web Server
The Personal Web Server uninstall program does not run in Windows NT. To remove Personal Web Server for Windows 95, you must manually delete the folders in which the program was installed and manually remove the entries created in the registry.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

To uninstall Personal Web Server from Windows NT, follow these steps:  Delete the WebShare folder from the root folder of the drive on which Windows NT is installed. Delete the Program Files\WebSvr folder in the root folder of the drive on which Windows NT is installed. Start Registry Editor.  From HKEY_LOCAL_MACHINE, remove the following subkeys:    - SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\inetsw95.exe

- SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Personal WebServer   From HKEY_LOCAL_MACHINE, remove the following values: <pre class="fixed_text"> SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Microsoft WebServer -and- <pre class="fixed_text">SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices

Microsoft WebServer </li> Quit Registry Editor and then restart your computer.</li></ol>

Installing Web Services in Windows NT
To install Microsoft Peer Web Services for Windows NT Workstation 4.0, follow these steps:
 * 1) In Control Panel, double-click Network. (To access Control Panel, Click Start, point to Settings, and then click Control Panel.)
 * 2) On the Services tab, click Add.
 * 3) Click Microsoft Peer Web Services, and then click OK.
 * 4) Insert the Windows NT Workstation CD-ROM when you are prompted.

To install Microsoft Internet Information Server for Windows NT Server 4.0, follow these steps:
 * 1) In Control Panel, double-click Network.
 * 2) On the Services tab, click Add.
 * 3) Click Microsoft Internet Information Server, and then click OK.
 * 4) Insert the Windows NT Server CD-ROM when you are prompted.

<div class="status_section">

STATUS
Microsoft has confirmed this to be a problem in Microsoft Personal Web Server for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.0 1.0a 4.0 winnt prodnt

Keywords: KB163775

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