Microsoft KB Archive/222299

= OL2000: (CW) Searching for  Doesn't Find Contact =

Article ID: 222299

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222299



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
If you use the Find a Contact box in Quick Find, to find a contact using only the first and last name, your search results may not find an existing contact.



CAUSE
This problem occurs under the following circumstances:
 * You are using Outlook Corporate or Workgroup (CW).
 * For the contact you are trying to fine, the Full Name field contains a middle name or initial.
 * The contact does not contain an e-mail address or fax number.



RESOLUTION
You can work around this behavior by either searching on the full name, or by including an e-mail address or fax number in the contact's information, even if the information is incorrect.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem does not occur using Outlook with the Internet Mail Only (IMO) or Personal Information Manager (PIM) set up options.

Additional query words: OL2K

Keywords: kbbug kbpending KB222299

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