Microsoft KB Archive/840346

= &quot;Unspecified error&quot; when you try to access the Account tab of an Active Directory user's properties in Windows Server 2003 or Windows 2000 =

Article ID: 840346

Article Last Modified on 6/27/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
You may receive the following error message when you click the Account tab in the Properties dialog box for a user object in Active Directory directory service:

unspecified error

This problem occurs if you lack read permissions for the user. When you click OK, you will see the Populate tab.



Microsoft Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003
  Date         Time   Version       Size       File name    Platform --  21-May-2004  21:27  5.2.3790.173  1,729,024  Adprop.dll   IA-64 21-May-2004 21:27  5.2.3790.173    759,808  Wadprop.dll  x86

Microsoft Windows 2000 hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix requires Windows 2000 Service Pack 3.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows 2000
  Date         Time   Version        Size       File name ---  19-May-2004  16:52  5.0.2195.6920    468,752  Dsadmin.dll 19-May-2004 16:52  5.0.2195.6920    299,792  Dsprop.dll 16-May-2004 19:43  5.0.2195.6928  5,873,664  Sp3res.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwin2000presp5fix kbbug kbfix kbwinserv2003presp1fix KB840346

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