Microsoft KB Archive/281528

= Audio - Listening to the Radio Online =

PSS ID Number: 281528

Article Last Modified on 5/14/2003

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The information in this article applies to:


 * MSN Companion 1.0
 * MSN Companion 2.0

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This article was previously published under Q281528



SYMPTOMS
The customer wants to listen to the radio or music online.



CAUSE
The customer wants to listen to the radio or music online.



RESOLUTION
Inform the customer of the following issues:


 * The file or streaming audio must be in a format that MSN Companion can play back (any Windows Media format file will work).
 * Customers can find music or streaming radio at http://www.windowsmedia.com. Here, customers can select the radio option, and choose from a wide variety of music to listen to.
 * Many sites on the Internet allow customers to listen to music or streaming radio. Advise customers that they can only listen to audio or video files that are in Windows Media Format.
 * If a customer is listening to music and does not touch the MSN Companion keyboard in a 10 minute period, then the device will prompt for a desire to remain online. If the customer does not select yes, MSN Companion disconnects from the Internet.

Additional query words: kbimu

Keywords: kbtshoot kbprb KB281528

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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