Microsoft KB Archive/312154

= XL97: Excel Stop Responding When You Try to Use the Euro Symbol =

Article ID: 312154

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q312154



SYMPTOMS
When you click the euro symbol button on the Formatting toolbar, Microsoft Excel stops responding.



CAUSE
This problem occurs if you are using a version of the Euro.xla add-in that is different from the version that is listed in this article, and the default currency symbol of the computer is set to euro (€).



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:

Download &quot;Microsoft Excel 97 Euro Toolbar Addin&quot; now

NOTE: Before you apply this update, click Add-Ins on the Tools menu, and then clear the Euro Currency Tools check box. Click OK, and then quit Excel.

If the original version of the add-in is already installed on your computer, you receive the message &quot;Euro.xla Add-in is already registered&quot; at the end of the Setup process. Click OK in this dialog box, and then Setup ends.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:   Date           Time    Version            Size       File name -  12-DEC-2001    09:17   5.0.2919.6304      319,128    Euro-xl8.exe After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time    Version  Size       File name ---  05-APR-2001    18:56   N/A      138,752    Euro.xla



WORKAROUND
To temporarily work around this problem, press ESC to stop the macro. This allows you to continue working in the workbook.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: XL97 euro

Keywords: kbdownload kbbug kbfix kbqfe kboffice97presr3fix KB312154

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