Microsoft KB Archive/919256

= Windows Event Collector stops responding when it tries to process System event log data on a computer that is running Windows Server 2003 R2 =

Article ID: 919256

Article Last Modified on 3/27/2007

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APPLIES TO


 * Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Standard x64 Edition
 * Microsoft Windows Server 2003 R2 Enterprise x64 Edition
 * Microsoft Windows Server 2003 R2 Datacenter x64 Edition

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SYMPTOMS
When Microsoft Windows Event Collector tries to process System event log data, Event Collector stops responding and data is not written to the expected log files. This behavior occurs on a computer that is running an English version of Microsoft Windows Server 2003 R2.



CAUSE
This problem occurs when Russian or German is selected as the Language for non-Unicode programs regional setting.



WORKAROUND
To work around this problem, change the Language for non-Unicode programs regional setting from the selected language back to English (United States). To change this setting, follow these steps:
 * 1) Click Start, click Run, type intl.cpl, and then click OK.
 * 2) In the Regional and Language Options dialog box, click the Advanced tab.
 * 3) In the Language for non-Unicode programs area, select English (United States), and then click OK.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 R2 to install this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit x86-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

Keywords: kbwinserv2003sp2fix kbserver kbqfe kbfix KB919256

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