Microsoft KB Archive/154069

= Save Attachments Command Not Available in Internet Mail =

Article ID: 154069

Article Last Modified on 6/28/2004

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APPLIES TO


 * Microsoft Internet Mail and News 1.0

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This article was previously published under Q154069



SYMPTOMS
When you are viewing a message with an attachment in the preview window, the Save Attachments command on the Internet Mail File menu is not available.



CAUSE
Attachments to a mail message can be saved only when the message is opened, not when it is being previewed.



RESOLUTION
To save attachments in a mail message, use one of the following methods:


 * Double-click the mail message and then click Save Attachments on the File menu.
 * Press down and hold the CTRL key while you click the paper clip icon in the top right corner of the preview pane.

Additional query words: 1.00 gray grey greyed unavailable

Keywords: kbusage KB154069

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