Microsoft KB Archive/842783

= Description of the Office 2003 hotfix package: May 27, 2004 =

Article ID: 842783

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Standard Edition 2003

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SUMMARY
''Microsoft has released the Microsoft Office 2003 hotfix package for Microsoft Office 2003. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that are contained in the hotfix package



ARTICLE CONTENTS

 * INTRODUCTION
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Service pack information
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * Additional notes
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office 2003 issues that are fixed in the Office 2003 hotfix package that is dated May 27, 2004.

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Issues that are fixed in the hotfix package
The following issues are also fixed in this hotfix package but were not previously documented in a Microsoft Knowledge Base article:  When you try to use the Input Method Editor Standard 2003 (IME) in an Office 2003 program to type Japanese hiragana characters, the program may stop responding and quit unexpectedly. The Language toolbar appears when you press CTRL+ALT+DEL when you try to unlock a workstation with a user account that has only User permissions. When you click to select the user name, you receive the following stop error:

STOP: C000021A {Fatal System Error}

The Windows Logon Process System process terminated unexpectedly with a status of 0xc0000005 (0x0000000 0x00000000). The system has been shut down.



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Service pack information
This problem was first corrected in Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
There are no prerequisites for this hotfix.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The Japanese version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:   Date         Time   Version           Size     File name --  27-May-2004  21:04  5.0.2919.6307     558,632  Office2003-kb842783-jpn.exe

Microsoft Windows Installer MSP file information:   Date         Time   Size       File name 26-May-2004 15:44  471,552    Imeintlff.msp (Full-File/Administrative) 26-May-2004 15:37  144,384    Imeintlop.msp (Optimized)

After you install the hotfix, the Japanese version of this fix has the file attributes (or later) that are listed in the following table:   Date         Time   Version      Size     File name 28-Apr-2004 07:54  9.0.6302.0   838,336  Imjp9k.dll back to the top

Additional notes
 For more information about installing this hotfix, see the Readme.txt file that the package contains.</li> For more information about the differences between the two MSP files, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/orkXP/HA011525711033.aspx

</li></ul>

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