Microsoft KB Archive/180086

= OL98: (CW) Referred By Field Will Not Import into Outlook =

Article ID: 180086

Article Last Modified on 8/11/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q180086





SYMPTOMS
You cannot import data into the Referred By field of Contact created using the Corporate/Workgroup installation of Microsoft Outlook 98.



RESOLUTION
You must manually enter the Referred By information into each contact record.

To Manually Enter the Information

 * 1) Open the imported contact record.
 * 2) On the All Fields tab, click to select All Contact Fields in the Select From list.
 * 3) Scroll to the Referred By field and type the required data.
 * 4) Click Save and Close.



Steps to Reproduce Problem

 * 1) Open the File to be imported and ensure that the field name for the data is "Referred By." This is necessary for the field to properly mapped in Outlook 98.
 * 2) On the File menu, click Import and Export.
 * 3) Click to select "Import from another program or file" and then click Next.
 * 4) Click to select the file type you want to import, and click Next.
 * 5) Type the name or Browse to the file you want to import and click Next.
 * 6) Click OK to finish the import.

Viewing the Blank Referred By Field
To view the Referred By field, follow these steps:
 * 1) Open one of the imported contact records.
 * 2) On the All Fields tab, click to select All Contact fields in the Select from list.
 * 3) Scroll to the Referred By field.

Result: The Referred By field is blank.

