Microsoft KB Archive/234855

= Microsoft Windows 98 Second Edition FAQ.txt File Contents =

Article ID: 234855

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q234855



SUMMARY
This article contains a copy of the information in the Windows 98 Second Edition FAQ.txt file.



MORE INFORMATION
- Microsoft Windows 98 Second Edition README for Frequently Asked Questions April 1999 -

(c) Copyright Microsoft Corporation, 1999

This document provides complementary or late-breaking information to supplement the Microsoft Windows 98 Second Edition documentation.

HOW TO USE THIS DOCUMENT

To view FAQ.txt on-screen in Notepad, maximize the Notepad window.

To print FAQ.txt, open it in Notepad or another word processor, and then on the File menu, click Print.

NOTE: Some of the information in this document applies only to the Windows 98 Second Edition Upgrade. If Windows 98 Second Edition was preinstalled on your computer, the upgrade-specific information may not apply.

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DISK COMPRESSION

NETWORKING

DESKTOP

MODEMS

FAT32

MISCELLANEOUS -

DISK COMPRESSION

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Q: Will Windows 98 Second Edition work if I have compressed my hard drive using Stac Electronics Stacker software?

Windows 98 Second Edition is incompatible with Stacker 4.1 or earlier. You need to uninstall Stacker 4.1 or earlier before upgrading to Windows 98 Second Edition.

Windows 98 Second Edition supplies DriveSpace, a built-in disk compression utility that runs in protected mode. The advantages of DriveSpace are that compression is faster and that it is built into the operating system. See Windows 98 Second Edition Help for more information on DriveSpace.

NETWORKING

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Q: How do I set up my Windows 98 Second Edition computer for a TCP/IP network?

First, ask your system administrator whether your network is using a DHCP server to allocate IP addresses automatically or whether you have been assigned a specific IP address. After you have this information, follow these steps:

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. Click Configuration, click Add, and then click Protocol.

3. Click Add, click Microsoft, and then click TCP/IP. 4. After TCP/IP is installed, double-click Network in Control Panel, click Configuration, and then click Properties. Configure your protocol per instructions from your system administrator.

Q: How do I set up Netware support?

There are several ways to access a Novell network through Windows 98 Second Edition.

If you are using Novell Netware 3.x, or if you have bindery services enabled with 4.x, you can use the Microsoft Client for Netware:

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. Click Add, click Client, click Microsoft, and then click Microsoft Client for Netware.

If you are using Novell Netware 4.x without bindery services enabled or want to connect to the server using NDS services, you can use Microsoft Services for NDS or Novell's Client 32:

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. Click Add, click Services, and then click Add.

3. Click Microsoft, and then click Services for Network Directory Services.

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1. Run the Novell Client 32 Setup program.

To load real-mode TSRs from your logon script, you must use the real-mode shell NETX or VLM, available from Novell. If you are using NDS services win Control Panel 4.X, you must install the VLM client.

If you are using NETX, install the Novell Workstation Shell 3.x:

1. Click Start, point to Settings, click Control Panel, and then double-click Network.

2. Click Add, click Client, and then click Add.

3. Click Novell. If you are using the VLM client, install the Novell Workstation Shell 4.x client.

NOTE: You must have the proper version of the Windows support files from Novell to use either Workstation Shell option.

Q: Why do the applications from my Novell server display the message "Incorrect MS-DOS version"?

There are two possible reasons.

Novell Netware login scripts can use a Netware login script variable, OSVersion, to track which version of MS-DOS the client is running. It then maps a drive to a directory on the Novell server that contains a copy of that version of MS-DOS. Your network administrator needs to ensure that such a process has been completed for Windows 98 Second Edition, which reports MS-DOS version 7.1.

Check the SETVER table to determine which version of MS-DOS is being reported for the particular programs. You may need to modify the table to have the correct version reported to the system.

Q: How do I set up Windows 98 Second Edition with LANtastic 6.0?

Windows 98 Second Edition does not support 16-bit versions of Artisoft LANtastic. Uninstall your 16-bit version of LANtastic, and upgrade to the 32-bit clients before upgrading to Windows 98 Second Edition.

DESKTOP

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Q: How do I get animated cursors?

Animated cursors require a Windows 98 Second Edition display driver with a setting of 256 or more colors. Some very old display adapters do not support animated cursors. These include the ATI Ultra (mach8), some older Chips & Technologies, and XGA.

Additionally, if Windows 98 Second Edition is not using 32-bit disk access, cursors are not animated. To determine if you are using 32-bit disk access, click Start, point to Settings, click Control Panel, and then double-click System. In the System Properties dialog box, click Performance.

MODEMS

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Q: Setup didn't detect my modem. How do I install it?

To install a modem in Windows 98 Second Edition, click Start, point to Settings, click Control Panel, and then double-click Modems. This action starts the Modem Installation wizard, which guides you through the installation of your modem.

NOTE: This procedure is for internal or external modems. PC Card modems automatically install when inserted (requires protected-mode PC Card drivers).

Q: My modem won't dial or connect. Why?

If your modem is not set up correctly, communications features may not function correctly. The following procedures help you verify the correct operation of your modem and Windows 98 Second Edition communications.

Because some communications programs designed for Windows 3.1 install incompatible driver files, which may then cause COM ports and modems to stop working, first verify that the correct Windows 98 Second Edition files are loaded.

>>>To verify that the required communications files are present:

1. Verify the sizes and dates of the files Comm.drv and Serial.vxd in the System folder against the original versions from the Windows 98 Second Edition CD or floppy disks.

2. Confirm that the following lines are present in the System.ini file:

[boot] Comm.drv=Comm.drv [386enh] device=*vcd

3. To revert to the default communications drivers for Windows 98 Second Edition, select communications port entries in Device Manager.

4. Run the Add New Hardware wizard in Control Panel to   detect and install the Windows 98 Second Edition drivers.

NOTE: Windows 98 Second Edition does not load the Serial.vxd driver in System.ini. Rather, Windows 98 Second Edition loads it on demand through the registry. There is no corresponding file in Windows 98 Second Edition for the *vcd entry in System.ini. It is an internal file built into Vmm32.vxd.

>>>To verify the modem configuration:

1. Click Start, point to Settings, click Control Panel, and then double-click Modems.

2. Verify that the manufacturer and model for your modem are correct. If not, run the Install New Modem wizard to detect the modem and confirm the current registry configuration.

If your current modem does not appear in the list of   installed modems, click Add, and then select the appropriate modem.

If the manufacturer and model are not correct and are not available from the list, select the Hayes-compatible option for Generic Modem driver (set to the maximum baud   rate supported by your modem), and then click OK.

3. Remove any other modem entries in the list to eliminate conflicts.

>>>To verify that the modem is enabled:

1. Click Start, point to Settings, click Control Panel, double-click System, and then click Device Manager.

2. Select your modem from the list, and then click Properties.

3. Make sure the device is present, please use it, option is   selected.

>>>To verify that the port is correct:

1. Click Start, point to Settings, click Control Panel, and then double-click Modems.

2. Select your modem, and then click Properties.

3. Click General, and then verify that the listed port is   correct. If it is not, select the correct port, and then click OK.

>>>To determine whether the serial port I/O address and IRQ settings are correctly defined:

1. Click Start, point to Settings, click Control Panel, and then double-click System.

2. Click Device Manager, and then click Ports.

3. Select a specific port, and then click Properties.

4. Click Resources to display the current resource settings for that port. To find the correct settings, consult your modem documentation.

5. In the Resources dialog box, check the Conflicting devices list to determine whether the modem is using resources in conflict with other devices.

6. If the modem is in conflict with other devices, click Change Settings, and then click a configuration that does not have resource conflicts.

NOTE: Do not use a modem on COM3 if there is a serial mouse or other device on COM1. Usually, COM1 and COM3 ports use the same IRQ and cannot be used simultaneously on most computers. The same is true of the COM2 and COM4 ports. If possible, change the COM3 and COM4 port to an IRQ setting that is not in conflict.

Also, some display adapters have an address conflict with COM4 ports. To work around this conflict, use another COM port or replace your graphics adapters.

>>>To check the port settings:

1. Click Start, point to Settings, click Control Panel, double-click Modems, click a modem, and then click Properties.

2. Click Connection to check the current port settings such as baud rate, data bits, stop bits, and parity.

3. Click Advanced to check error control and flow control. If you are using Windows 16-bit-based programs, turn off these advanced features.

4. Verify the UART type.

Data transmission problems may occur if your computer is performing other tasks during a file download. If problems or errors occur during transmission, try lowering the baud rate. Attempts to use baud rates greater than 9600 on computers equipped with 8250 or 16450 UARTs will probably result in dropped characters.

>>>To check the modem baud rate:

1. Click Start, point to Settings, click Control Panel, and then double-click Modems.

2. Select the modem, and then click Properties.

3. Click General, and then set the baud rate to the correct speed. Slower modem speeds may work, especially if you're using an older computer.

5. Click Only connect at this speed if it is not already selected.

NOTE: If the host system you are calling cannot communicate at the initial baud rate, it may be able to communicate at a slower baud rate.

TIP: To optimize communications performance, set the baud rate to a higher speed.

>>>To disable hardware flow control if your modem cable doesn't support it:

1. In Control Panel, double-click Modems.

2. Select the modem, and then click Properties.

3. Click Connections, and then click Advanced.

4. Make sure the Use flow control option is not selected.

FAT32

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Q: Why can't I see my hard disk when I start my computer from a floppy disk?

If your hard disk has a FAT32 partition and your start-up floppy disk is not from Windows 95 version 4.00.950 B or later, MS-DOS will not recognize the FAT32 partition when booted from the floppy disk. To update the version of MS-DOS to be compatible with FAT32, start Windows 98 Second Edition, click Start, point to Programs, and choose MS-DOS Prompt. Then insert the floppy disk into the disk drive, and at the MS-DOS command prompt, type "sys a:", and press Enter. Then type "exit" and press Enter.

MISCELLANEOUS

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Q: Is NTFS supported by Windows 98 Second Edition?

NTFS is not directly supported under Windows 98 Second Edition. NTFS volumes can be accessed only by Windows NT locally. If Windows 98 Second Edition is installed on a computer already running Windows NT with an NTFS volume, it cannot access any information stored on the volume. However, Windows 98 Second Edition can access NTFS volumes across a network connection.

Keywords: kbinfo kbreadme KB234855

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