Microsoft KB Archive/815377

= If you use OWA to post a message to a public folder in Exchange 2000 or in Exchange Server 2003, you cannot use Outlook Express to view the message =

Article ID: 815377

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

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SYMPTOMS
You use Microsoft Outlook Web Access (OWA) to post a message to a public folder. The public folder exists on a server that is running either Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003. When you log on to Microsoft Outlook Express, you cannot view the message that you posted to the public folder.



Service pack information
To resolve this problem, obtain Microsoft Exchange Server 2003 Service Pack 1.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  10-Jun-2003  11:29  6.5.6980.4      3,618,816  Excdo.dll 10-Jun-2003 11:26  6.5.6980.4      2,534,912  Exoledb.dll 10-Jun-2003 11:29  6.5.6980.4        522,752  Madfb.dll

Update rollup information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 Update Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  03-Jun-2003  09:46  6.0.6472.0      3,915,776  Cdoex.dll 03-Jun-2003 09:40  6.0.6472.0        827,392  Davex.dll 03-Jun-2003 09:38  6.0.6472.0        577,536  Dsaccess.dll 03-Jun-2003 08:47  6.0.6472.0        184,320  Dscmsg.dll 03-Jun-2003 09:46  6.0.6472.0      3,575,808  Excdo.dll 03-Jun-2003 09:38  6.0.6472.0        258,048  Exmime.dll 03-Jun-2003 09:40  6.0.6472.0      2,138,112  Exoledb.dll 03-Jun-2003 09:36  6.0.6472.0         81,920  Exosal.dll 03-Jun-2003 09:40  6.0.6472.0        307,200  Exprox.dll 03-Jun-2003 08:39  6.0.6472.0         49,152  Mdbevent.dll 03-Jun-2003 09:08  6.0.6472.0      2,285,568  Mdbmsg.dll 03-Jun-2003 08:41  6.0.6472.0         32,768  Mdbrole.dll 03-Jun-2003 09:38  6.0.6472.0         24,576  Mdbtask.dll 03-Jun-2003 09:37  6.0.6472.0      4,648,960  Store.exe Note Because of file dependencies, this software update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XCCC

Additional query words: ExchangeLegacy:220664 Content Maintenance:36530

Keywords: kbhotfixserver kbexchowa kbqfe kbfix kbbug KB815377

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