Microsoft KB Archive/161444

Money: “No Paper” Error Printing Single Check with HP LaserJet

PSS ID Number: Q161444 Article last modified on 08-17-1998

WINDOWS:4.0,4.0a,5.0,98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 5.0 for Windows 95 == Microsoft Money versions 4.0, and 4.0a for Windows 95 == 

= SYMPTOMS =

If you try to print a single check (1 check remaining) using the Hewlett- Packard (HP) LaserJet 6P driver, you may receive a “No Paper” error message.

= WORKAROUND =

There are two methods to work around this problem. One method uses a different HP LaserJet driver. The other uses the manual feed option for your printer.

Workaround 1
  Install the driver provided in Windows for the HP LaserJet 5P.   After the printer driver is installed, start Money.   On the File menu, point to Print Setup, and click Check Setup. In the list of printers, click the HP LaserJet 5P. </li>  If needed, adjust the printing alignment. <ol style="list-style-type: lower-alpha;">  On the Tools menu, click Options. </li>  Click the Print Checks tab. </li>  Enter your adjustments. </li></ol> </li></ol>

For additional information, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q130255 TITLE : Windows 95: Installing or Setting a Default Printer Driver

ARTICLE-ID: Q135687 TITLE : How to Change the Target Printer in Money for Windows 95

ARTICLE-ID: Q134338 TITLE : Money: Adjusting the Alignment on Laser Checks

Workaround 2

 * 1) Start Money.
 * 2) On the File menu, point to Print Setup, and then click Check Setup.
 * 3) Choose Manual (tray 1 pause) as the paper source.
 * 4) Remove any paper from the multiple purpose tray on your HP LaserJet 6.
 * 5) In Money, click Print Checks in the Account Register to begin printing.
 * 6) Wait a few seconds until the printer driver brings up a “Feed Paper” message in Windows. Click Close in the Feed Paper message.
 * 7) Insert the check into the printer.
 * 8) Press the button on the printer (the printer has only one button).
 * 9) The printer’s paper light should stop blinking and feed in the check. If it doesn’t, remove the check, reinsert it, and press the button again.

= MORE INFORMATION =

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= Additional query words: 97 6.0 7.0 monkey w_money =

Keywords : kb3rdparty kbprint kbdta Version : WINDOWS:4.0,4.0a,5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.