Microsoft KB Archive/88584

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Blank Page Prints When Using Windows 3.1 PostScript Driver

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Q88584

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
If you are using the Windows 3.1 PostScript printer driver version 3.5 or 3.53, and select both the Negative Image check box and the Conform To Adobe Document Structuring Conventions check box, you get a blank page when you print from any Windows-based application. If you clear either of these check boxes, you will be able to print normally.

WORKAROUND
To work around this problem:


 * 1) Run Control Panel.
 * 2) Choose the Printer icon.
 * 3) Select the PostScript printer from the list of installed printers.
 * 4) Choose the Setup button.
 * 5) Choose the Options button.
 * 6) Choose the Advanced button.
 * 7) Clear either the Negative Image check box or the Conform To Adobe Document Structuring Conventions check box.
 * 8) Choose the next three OK buttons to save your changes.

STATUS
Microsoft has confirmed this to be a problem in Windows version 3.1. We are researching this problem and will post new information here as it becomes available.

Additional query words: 3.10 3.11 pscrip.drv ps pscript

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311