Microsoft KB Archive/82760

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Citizen Printers: Dark Printing with Color Option On

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Q82760

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
Upon initial installation, the printer settings for the Citizen 9- and 24-pin printers have the Color option selected. If the printer does not have Citizen's color hardware installed, printing charts or text with color results in dark output. There is no dithering as expected.

RESOLUTION
To correct this problem, open Control Panel, and select the Printers icon. Choose the Setup button, and clear the Color check box. This dithers the colors to produce the correct output.

MORE INFORMATION
Setting the Intensity Control to as light as possible in the Setup dialog box does not have the desired effect if the Color check box is still selected.

Additional query words: 3.1 3.10 Citizen color 3.11

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311