Microsoft KB Archive/222936

= VPN Connection Stops Responding While Dialing =

Article ID: 222936

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q222936



SYMPTOMS
When you try to establish a Virtual Private Networking (VPN) connection, you may be unable to do so, and your VPN connection may stop responding (hang) while a status of "Dialing" is displayed.



RESOLUTION
To work around this problem, configure your VPN connection to use your VPN server's Internet Protocol (IP) address rather than your VPN server's name:

 Double-click My Computer and then double-click Dial-Up Networking. Right-click the appropriate VPN connection, click Properties, type the IP address in the Host Name or IP Address box, and then click OK.

NOTE: If you do not know the IP address of your VPN Server, use the Ping command to determine the IP address:

 Connect to your network. Click Start, point to Programs, and then click MS-DOS Prompt. Type ping

where  is the name of the appropriate VPN server. Note that your IP address appears within square brackets such as [IP address]. </ol>

NOTE: You may be able to work around this issue by using a Dial-Up Networking connection to connect to your ISP, and then establish a connection using VPN.

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STATUS
Microsoft has confirmed this to be a problem in Windows 98, and Windows 95 with the Dial-Up Networking Update versions 1.2, and 1.3.

This issue has been resolved in Microsoft Windows 98 Second Edition.

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MORE INFORMATION
Note that VPN technology in Windows 95 and Windows 98 uses the Point-to-Point Tunneling Protocol (PPTP).

Keywords: kbnetwork kbprb kbui KB222936

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