Microsoft KB Archive/321217

= You Receive an &quot;Action Could Not Be Completed&quot; Error Message When You Select Many Recipients in the Global Address List =

Article ID: 321217

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q321217



SYMPTOMS
If you try to select many recipients for a message, you may receive the following error message:

Action could not be completed



CAUSE
An index that is used to query the users who you selected is not used correctly.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time   Version        Size     File name ---

04-25-2002 16:52  5.0.2195.5655  123,664  Adsldp.dll 04-25-2002 16:52  5.0.2195.5655  130,832  Adsldpc.dll 01-29-2002 17:52  5.0.2195.4016   62,736  Adsmsext.dll 04-25-2002 16:52  5.0.2195.5627  357,136  Advapi32.dll 04-25-2002 16:52  5.0.2195.5595  135,952  Dnsapi.dll 04-25-2002 16:52  5.0.2195.5595   96,016  Dnsrslvr.dll 04-25-2002 16:52  5.0.2195.5639  146,192  Kdcsvc.dll 04-22-2002 13:24  5.0.2195.5640  199,952  Kerberos.dll 02-07-2002 12:35  5.0.2195.4914   71,024  Ksecdd.sys 04-06-2002 17:13  5.0.2195.5544  503,568  Lsasrv.dll 04-06-2002 17:14  5.0.2195.5544   33,552  Lsass.exe 12-07-2001 17:05  5.0.2195.4745  107,280  Msv1_0.dll 04-25-2002 16:52  5.0.2195.5626  306,960  Netapi32.dll 04-25-2002 16:52  5.0.2195.4979  360,208  Netlogon.dll 04-25-2002 16:52  5.0.2195.5661  916,752  Ntdsa.dll 04-25-2002 16:52  5.0.2195.5585  386,832  Samsrv.dll 01-29-2002 17:52  5.0.2195.4874  128,784  Scecli.dll 04-25-2002 16:52  5.0.2195.5615  299,792  Scesrv.dll 04-25-2002 16:52  5.0.2195.5677   48,912  W32time.dll 04-25-2002 16:15  5.0.2195.5677   57,104  W32tm.exe 04-25-2002 16:52  5.0.2195.5011  125,712  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB321217

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