Microsoft KB Archive/124139

Mac Works 3.0: Does Not Install on Some Macintosh Computers

PSS ID Number: Q124139 Article last modified on 10-23-1998

3.0 3.0a

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft Works for the Macintosh, version 3.0 and 3.0a == 

= SYMPTOMS =

The Works installer may stop responding (hang) or display an error message at the Checking System portion of the installation. This is true for the following machines, regardless of what version of the operating system it is using:

Macintosh LC 630 Macintosh LC 5200 Performa 580 Performa 630 Performa 635 Performa 636 Performa 638 Performa 5200 Performa 5215 Performa 6116CD Performa 6200CD Performa 6214CD Performa 6218CD Performa 6220CD Performa 6300CD Power Book 190 Power Book 150 Power Book 5300 Power Book 2300 Power Macintosh 5200LC Power Macintosh 5260 Power Macintosh 6200 Quadra 630

Only the installation process fails on these machines. Once installed, Works starts and operates normally.

= RESOLUTION =

To resolve this problem, use one of the methods below.

Method 1
Microsoft has released a downloadable file (macwks3.bin) in the Microsoft Software Library that corrects this problem. For more information regarding the macwks3.bin file, please see the following article in the Microsoft Knowledge Base:

ARTICLE ID: Q138636 TITLE: Mac Works 3.0a: Installing Works 3.0a: Revised Installation

Method 2
To avoid this problem, install Works on another machine and then copy the installation files to the machine with the problem. You can copy the files using floppy disks, an external hard disk drive, or a network server.

NOTE: The Works program file is 1.2 MB. If you copy to a floppy disk, use 1.44 MB high-density disks.

Works installs the following components to the folder locations listed below.

System Folder:Extensions:

ADSP Kermit TTY Tool Xmodem Tool Apple Modem Tool Serial Tool VT102 Tool Apple Talk ADSP Tool Text Tool VT320 Tool

System Folder: Extensions: Microsoft:

Spelling: Spelling MS US English Dictionary

Help: Microsoft Help Help on Help

System Folder:System (document) or Fonts:

TTYFont 9 VT100 9 VT320 9 TTYFont 12 VT100 12 VT320 12

Microsoft Works 3.0:

Microsoft Works 3.0 (application) Read Me

Microsoft Works 3.0:Tools:

Conversions: Works 1.X Word for DOS 5.X Works 2.0 Word for Windows 1.X Works for DOS 2.0 Word for Windows 2.0 Works for Windows 2.0 Excel 2.2 Word for Macintosh 4.0/5.0 Excel 3.0 MacWrite 4.5 MacWrite II 1.x AppleWorks 1.0/2.0/3.0 AppleWorks IIgs Lotus 1-2-3 WordPerfect for DOS 5.x RTF SYLK

Thesaurus: Thesaurus U.S. English Thesaurus

Help: Microsoft Works Help

Microsoft Works 3.0:Learning Works:

Stationery:

CM Templates: Apple Talk Connection       CompuServe MCI Mail                    Bulletin Board Connection Genie                       Serial Connection Mac-to-Mac Connection       MCI Mail

Education: Bibliography                Class Newsletter Character Sketch            Gradebook Student Resume              Inventions (folder)

Personal Productivity: Auto Finance Analyzer       Mortgage Amortization Home Purchase Analysis      Simple Interest

Small Business: Accounts Receivable         Income Statement Collection Letter           Payroll Register Employee Database(folder)   Weekly Travel Expenses General Ledger = STATUS =

Microsoft has confirmed this to be a problem in Works versions 3.0 and 3.0a. This problem was corrected in Works version 4.0.

Additional query words: 3.00 3.00a mac m_works coprocessor math IDE non-standard nonstandard unimplemented trap fpu not installed powerbook ====================================================================== Keywords : kbenv kbbuglist kbfixlist Version : 3.0 3.0a Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.