Microsoft KB Archive/267989

= Error Message: The Server Reset the Connection. Your Request May be Too Large to be Processed. =

Article ID: 267989

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q267989



SYMPTOMS
When you attempt to add attributes to an object in the LDAP database, the following error message may occur:

The Server reset the connection. Your request may be too large to be processed.



CAUSE
An LDAP modify request is being sent to the LDAP database, and the message is larger than 1,023 bytes. There is a fixed-size read buffer that causes this problem. Using SSL exaggerates the problem.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time  Version       Size     File name     Platform ---  07/06/2000  16:14 7.0.1313.0    336,656  Ldapsvc.dll   Alpha 07/06/2000 16:14 7.0.1313.0    229,264  Ldapsvc.dll   x86



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0.



MORE INFORMATION
The read buffer is now dynamically allocated when necessary.

Additional query words: 80090318

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB267989

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