Microsoft KB Archive/930436

= Error message when you try to repair or recover Windows Vista Home Basic or Windows Vista Home Premium by using Windows Complete PC Backup and Restore: &quot;You do not have a valid backup image to restore from&quot; =

Article ID: 930436

Article Last Modified on 3/15/2007

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APPLIES TO


 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Home Basic 64-bit edition
 * Windows Vista Home Premium 64-bit edition

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SYMPTOMS
When you try to repair or recover Windows Vista Home Basic or Windows Vista Home Premium by using Windows Complete PC Backup and Restore, you may receive an error message that resembles the following:

You do not have a valid backup image to restore from.

Additionally, you are asked to provide the location of a valid backup image.



CAUSE
This behavior occurs because Windows Complete PC Backup and Restore cannot find a valid backup image that was created by Windows Complete PC Backup.



STATUS
This behavior is by design.



MORE INFORMATION
Windows Complete PC Backup and Restore is only available in the following editions of Windows Vista:
 * Windows Vista Business
 * Windows Vista Ultimate
 * Windows Vista Enterprise

If you are running an edition of Windows Vista that is listed in the &quot;Applies to&quot; section, a valid Windows Complete PC Backup and Restore image may not exist for your computer.

For more information about methods that you can use to back up files, visit the following Microsoft Web site:

http://windowshelp.microsoft.com/Windows/en-US/Help/0625443e-f5c7-4bec-a5e3-3b7e00503c481033.mspx

Keywords: kbtshoot kbexpertisebeginner kbprb KB930436

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