Microsoft KB Archive/822970

= Cannot Read ISA Server Performance Data by Using an SNMP Program =

Article ID: 822970

Article Last Modified on 6/14/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Service Pack 1

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SYMPTOMS
When you use a Simple Network Management Protocol (SNMP) program to read performance-related data from the Microsoft Internet Security and Acceleration (ISA) Server 2000 extension DLL files, you are unsuccessful. If you run the Snmputil.exe program to step through (walk) each ISA Server namespace, you receive a result that is similar to the following:

** bwcmib.dll ** MIB definition: - OID: .15             .1 - NS: .bandwidthControl.bwcStatistics SNMP Sample Response: SnmpExtensionInit failed. &quot;snmputil walk&quot; Response: End of MIB subtree.

The ISA Server SNMP components do not respond correctly. Either the namespace is not correctly resolved, or the DLL returns an &quot;End of MIB&quot; result.



CAUSE
This problem occurs because the following ISA Server 2000 SNMP management information bases (MIBs) do not load successfully:

Bwcmib.dll

Cachmib.dll

Hfmib.dll

Pfmib.dll

W3pmib.dll

Wspmib.dll



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version       Size   File name

10-Jul-2003 19:09  3.0.1200.282  6,928  Cachmib.dll



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Security and Acceleration Server 2000 SP1.

Keywords: kbhotfixserver kbqfe kbqfe kbisaserv2000presp2fix kbfix kbbug KB822970

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