Microsoft KB Archive/292535

= OFF97: Setup Is Not Completed Successfully on Windows 95 =

Article ID: 292535

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Office 97 Standard Edition, when used with:
 * Microsoft Windows 95

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This article was previously published under Q292535



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you attempt to install Microsoft Office 97, you may receive the following error message:

Setup was not completed successfully.

Also, when you try to open a file in WordPad, you may receive the following error message:

OLE initialization failed.



CAUSE
This behavior can occur if some Microsoft Windows 95 OLE files have become corrupted or mismatched.



RESOLUTION
To replace the damaged Windows OLE files, install the Windows 95 OLE 32 update from the following location:

Windows 95 OLE 32 Update

When you install the Windows 95 OLE 32 update, you may receive the following message:

A file being copied is older than a file currently on your system. Are you sure you want to replace this file?

Click No to all.

Additional query words: OFF97

Keywords: kberrmsg kbprb KB292535

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