Microsoft KB Archive/258263

= DNS Server Monitoring Tests Do Not Succeed =

PSS ID Number: 258263

Article Last Modified on 10/30/2003

-

The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

-



This article was previously published under Q258263



SYMPTOMS
Even though a Domain Name System (DNS) server is configured correctly (forwarders, root hints, and so on), monitoring tests performed on a non-domain controller DNS server may not succeed.



CAUSE
The Microsoft Management Console (MMC) DNS snap-in on a non-domain controller server does not perform certain initializations. This is caused by a known issue.



RESOLUTION
As a workaround, instead of using the DNS snap-in, follow these steps:
 * 1) Run Mmc.exe from a command prompt.
 * 2) In MMC, click Add/Remove Snap-in on the Console menu to add the Active Directory Users and Computers snap-in. If this snap-in is not available, see the "How to Add All Administrative Tools" section in this article.
 * 3) Click Add/Remove Snap-in on the Console menu to add the DNS snap-in.
 * 4) After you add these snap-ins, expand the Active Directory Users and Computers snap-in in Tree view. Then, expand the domain tree and click any one of the expanded items (for example, Users). This initializes certain routines in MMC that are not called by the DNS snap-in but are called by the Active Directory Users and Computers snap-in.
 * 5) In Tree view, right-click the DNS snap-in, and then connect to the appropriate DNS server. After the DNS server is added, use the server properties Monitoring tab to run the tests.

How to Add All Administrative Tools
By default, not all administrative MMC snap-ins are installed on a computer. The snap-ins that are installed depends on the services installed on a computer. Because of this, an MMC snap-in may not be listed to add.

These snap-ins are available in the Adminpak.msi file in the I386 folder on the Windows 2000 Server or Windows 2000 Advanced Server CD-ROM. You can install these snap-ins on servers that are not hosting these services or on Microsoft Windows 2000 Professional. Note, however, that the Adminpak.msi file is not available on the Windows 2000 Professional CD-ROM. After the Adminpak.msi file is installed, the administration tools appear on the Start menu under Programs as Administrative Tools.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: monitor

Keywords: kbDNS kbprb KB258263

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.