Microsoft KB Archive/286032

= WD97: Swedish Word Stops Responding When You Open a Versioned Document =

Article ID: 286032

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q286032



NOTE: The information in this article applies to the Swedish version%3 of Microsoft Word 97.



SYMPTOMS
In Swedish Word 97, when you save versions of a document and then close and reopen the document, you may be unable to access the versions. When you try to open an earlier version of the document, Word may stop responding (hang).



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Swedish version of this fix should have the following file attributes or later:

  Date      Time     Version      Size       File name     Platform -  02/12/01  12:31PM  4.71.1015.0  3,150,560  WQFE2936.EXE  x86 After the hotfix is installed, the following files will have the listed attributes or later:   Date      Time     Version     Size       File name     Platform ---  01/29/01  06:15PM  8.0.0.8529  5,332,992  Winword.exe   x86 02/06/01 10:10AM  8.0.0.8529  1,448,448  Wwintl32.dll  x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: word97 wd97 swedish crash versioning

Keywords: kbbug kbfix kboffice97presr3fix kbqfe KB286032

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