Microsoft KB Archive/128048

= WD6X: Err Msg: "Setup CopyFiles Error" =

Article ID: 128048

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh

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This article was previously published under Q128048



SYMPTOMS
When you install Word version 6.0 for the Macintosh, the following error message may occur

Setup CopyFiles Error

Error 14 (Toolbox code: -48) occurred while accessing the following file:

:Microsoft:Microsoft System Information

where  is the location of the Microsoft folder.

This message appears next:

Microsoft Word 6.0 Setup was not completed successfully.



CAUSE
This error message occurs because there is a file in the location where Word is being installed with the same name as a folder that Microsoft Word Setup is attempting to install.

For example, you will receive this message if the folder you are installing to already contains a file named "Microsoft." Setup attempts to create a folder named "Microsoft," and when it finds a file by that name already there, it displays the error message.



RESOLUTION
Quit Word Setup, locate the offending file and rename it or remove it from the folder. Then, return to the Installer and restart the installation.



STATUS
This behavior is by design. The Setup program alerts you to the fact that a conflict is present, rather than overwriting the existing file with the folder of the same name.

Additional query words: 6.0 macword word6

Keywords: kbbug kberrmsg kbsetup KB128048

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