Microsoft KB Archive/232013

= Paper Tray Change Not Reflected in Hewlett-Packard 8000 Printer =

Article ID: 232013

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q232013



SYMPTOMS
After you change the paper source for your Hewlett-Packard (HP) 8000 printer, the paper source change may not occur, and paper may come from a paper tray other than the one you specify when you print.



CAUSE
This issue can occur because the HP 8000 firmware is designed to determine the correct paper tray based on the paper size required for the print job, and this may override any settings you make for the paper trays.



RESOLUTION
To work around this issue, select the paper size (media) for your print job instead of changing the paper tray.



STATUS
This behavior is by design.

Additional query words: 2000

Keywords: kbprb kbprint kbui KB232013

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