Microsoft KB Archive/190323

= PPT97: Pack and Go Never Prompts to Insert Disk in Drive A =

Article ID: 190323

Article Last Modified on 7/12/2001

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition

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This article was previously published under Q190323





SYMPTOMS
While attempting to run Pack And Go you may receive the following error message:

A:\ is not accessible.



CAUSE
When running Pack And Go and selecting the A drive as the drive to which to save the file, you are never prompted to insert a disk into Drive A. If there is no disk in Drive A, the error appears.



RESOLUTION
Insert a disk into Drive A and click Retry. It should now work as expected.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 8.00 PNG ppt8.0 diskette ppt97

Keywords: kberrmsg kbprb kbpng KB190323

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