Microsoft KB Archive/330284

= E-Mail Notifications Are Not Sent for Subscriptions =

Article ID: 330284

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q330284



SYMPTOMS
When you create a new subscription that has e-mail notifications in SharePoint Portal Server 2001, you may notice that you no longer receive e-mail notifications after 24 hours. Changes or updates do appear correctly, but you do not receive an e-mail notification of the changes or updates.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size     File name --  07-Oct-2002  17:33  10.145.4629.36    380,928  Pkmpi.dll 16-Sep-2002 18:37  10.145.4629.33     53,248  Spsqfe.exe 10-Oct-2002 00:58                        149  Spsqfe.inf NOTE: Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 1 (SP-1). For additional information about how to obtain the latest SharePoint Portal Server 2001 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to Obtain the Latest SharePoint Portal Server 2001 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft SharePoint Portal Server 2001.

Additional query words: sps

Keywords: kbhotfixserver kbqfe kbshareptportalsvr2001presp2fix kbfix kbbug KB330284

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