Microsoft KB Archive/122580

= PC Win: Excel 5.0 Attachments Fail to Open =

Article ID: 122580

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.2
 * Microsoft Excel 5.0 Standard Edition

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This article was previously published under Q122580



SYMPTOMS
When you try to open a Microsoft Excel attachment from a Microsoft Mail for PC Networks Windows client, Excel starts but the file attachment is not loaded. The only menu options available are File and Help.



CAUSE
This behavior occurs if you have checked the Ignore Other Applications option in Excel. This option allows Excel to start, but tells Excel to ignore all parameters passed to it, including filenames. When Microsoft Mail opens an Excel attachment, it sends the command to start Excel and passes the attachment filename as a parameter.



RESOLUTION
You can open the file in Excel by choosing Open from the File menu.



MORE INFORMATION
To check or uncheck the Ignore Other Applications option, perform the following steps:
 * 1) Start Excel.
 * 2) From the Tools menu, choose Options.
 * 3) Select the General tab.
 * 4) Check or uncheck the Ignore Other Applications box.

Additional query words: 3.00 3.00b 3.20 3.20a

Keywords: KB122580

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