Microsoft KB Archive/134236

= PC WRmt: Mail in the Outbox May Not Be Sent =

Article ID: 134236

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Remote 3.2

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This article was previously published under Q134236



SYMPTOMS
When you use version 3.2 of Microsoft Mail Remote for Windows, the messages may not leave the Outbox when you choose Connect Now with the send messages option selected.

NOTE: The messages may leave the Outbox on subsequent attempts.

If you enable extended logging with Windows Remote, you will see the following message in the log, even though the Send option has been selected, and there is mail in the Outbox:

No mail to send to postoffice or requested



CAUSE
This is caused if the MAI directory pointed to by CONTROL.GLB in WINDOWS\MSMAIL\MSRMT\GLB is missing.



RESOLUTION
Make sure that there are 16 subdirectories MA0 through MAF under WINDOWS\MSMAIL\MSRMT\MAI.



MORE INFORMATION
After a failed attempt, the CONTROL.GLB is incremented to point to the next MAI directory. If this directory is available, mail in the Outbox will get sent correctly.

Additional query words: 3.20

Keywords: KB134236

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