Microsoft KB Archive/323736

= You receive the &quot;The Microsoft Windows 2000 operating system with Service Pack 1 or later is required to run Microsoft Producer&quot; error message when you try to install Producer for PowerPoint 2002 =

Article ID: 323736

Article Last Modified on 7/19/2007

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APPLIES TO


 * Microsoft Producer for PowerPoint 2002, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q323736



SYMPTOMS
When you try to install Microsoft Producer for Microsoft PowerPoint 2002, you receive the following error message:

The Microsoft Windows 2000 operating system with Service Pack 1 or later is required to run Microsoft Producer.

This problem may occur even after Microsoft Windows 2000 Service Pack 1 or later is already installed.



RESOLUTION
To install Microsoft Producer, follow these steps:  Use an extraction program, such as WinZip, to extract Producer.exe to a new folder, such as C:\Prod. Click Start, and then click Run. In the Open box, type the following, and then click OK:

MSIEXEC /i &quot;C:\PROD\Microsoft Producer.msi&quot; /l*v C:\Producer.log

 In the Setup Wizard for Microsoft Producer, click Next. Accept the license agreement, and then click Next. Make any appropriate changes to the customer information, and then click Next. Click Next to accept the installation folder.</li> Click Install to start the installation of the Microsoft Producer add-in.</li> Click Finish after the Setup Wizard has completed.</li></ol>

To start Microsoft Producer, click Start, point to Programs, and then click Microsoft Producer.

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MORE INFORMATION
For additional information about how to obtain the latest service pack for Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

For more information about Microsoft Producer for PowerPoint 2002, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/help/HA102125301033.aspx

Additional query words: presentations

Keywords: kbtshoot kbservicepack kbsetup kberrmsg kbprb KB323736

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