Microsoft KB Archive/96077

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Schedule+ Can't Print Junior or Pocket Paper to HP4 on A4 Page

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ID: Q96077

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
 * Microsoft Schedule+ for Windows, version 1.0

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SYMPTOMS
If you attempt to print to a Hewlett-Packard (HP) LaserJet 4 from Schedule+ for Windows using the A4 paper size and Junior or Pocket paper format, the following message displays on the printer and nothing prints:

PC Load Letter

This happens when you use either the HP LaserJet 4 or LaserJet Series IIIsi printer drivers for Windows. It does not happen when you print on a PostScript printer using the Windows PostScript printer driver because these printers do not require a specific paper size.

CAUSE
The above error message occurs because special paper sizes in Schedule+, such as Junior or Pocket, are based on the standard Letter paper size.

WORKAROUND
When you select a standard paper format in Schedule+ for Windows instead of Junior or Pocket, the A4 paper size prints without displaying the above error message.

Additional query words: 3.00 3.10 err msg 3.11

Keywords :

Version : WINDOWS:1.0,3.0,3.0a,3.1,3.11

Platform : WINDOWS

Issue type :

Technology :