Microsoft KB Archive/175187

= Microsoft Knowledge Base =

Extra Modem Settings I-M for Connecting to MSN
Last reviewed: October 20, 1997

Article ID: Q175187

The information in this article applies to:


 * The Microsoft Network, versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY
You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN.

The following table lists extra modem settings and configurations that may help specific modems connect to MSN.

NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems.

MORE INFORMATION
Manufacturer/Model       Extra Settings   Status       Configuration IBM Aptiva MWave 28.8    None             CONFIRMED    Use Error Control on for the first attempts, then, if                                                       necessary, use Error Control off.

IBM Aptiva MWave 28.8    Unknown          UNCONFIRMED  Error Control off. with MWave 2.0 driver                                  McAfee & the IBM Aptiva conflict. Right-click the shield on the taskbar, click Disable, and then retry the modem connection. If the caller wishes to                                                       have McAfee active after connecting, right-click the shield and then click Enable. This should resolve the issue.

IBM ThinkPad MWave 28.8  AT&F&SE1Q0V1X1   CONFIRMED    None. PCMCIA

IBM ThinkPad 28.8        Unknown          UNCONFIRMED  You can only with MWave 2.0 driver                                  connect at 19,200 with 28.8 numbers. You must contact IBM for a firmware update to resolve this issue.

IBM ThinkPad             AT&FSE1Q0V1X1    UNCONFIRMED  There is a MWave 28.8 PCMCIA                                       conflict with the graphics card on                                                       these computers. You must contact IBM to resolve this issue. IBM Internal             E1Q0V1X4&K3      CONFIRMED    None. Model 701 14.4

Infotel 14.4 Data/Fax    AT&F             CONFIRMED    Install as a                                                        Standard 14.4. Remove FIFO Buffers.

Infotel 28.8 Data/Fax    AT&F1            CONFIRMED    Error Control off.

Intel IntelliFax 14.4    AT&F             UNCONFIRMED  Error Control off.

Logicode                 %C0\N3S10=200    CONFIRMED    None. Quick-Tel 2814 HV

Maxtech 14.4             Unknown          UNCONFIRMED  Remove modem and then restart the computer. Install as a Standard 14.4.

MaxTech 28.8             Unknown          UNCONFIRMED  Install as a                                                        Standard 28.8. Set maximum speed to                                                       38400.

MaxTech 33.6             AT&F             UNCONFIRMED  Error Control off. Remove the Maxtech driver and then restart the computer. Redetect the modem but install as a                                                       Standard 28.8

MaxTech 33.6             Unknown          UNCONFIRMED  Check ATI6= DSP with TI chipset                                        and EPROM versions 2.0. DSP and EPROM dates 12/18/95. See US Robotics 33.6 modem with the TI chipset for more information on this modem.

Megahertz 14.4           AT&F             CONFIRMED    None. Cruise Card

Megahertz XJ2288 PCMCIA  AT&F             CONFIRMED    Error Control on.

Motorola                 AT&F1            CONFIRMED    Error Control on. Lifestyle 28.8 PnP                                     Compress Data off.

Motorola                 None             CONFIRMED    Install as a Lifestyle & Power 28.8                                  Standard 28.8. External

Motorola                 AT&F&C1&D2\Q3    UNCONFIRMED  None. Lifestyle 28.8 PnP

Motorola                 Unknown          UNCONFIRMED  Install as a Lifestyle & Power 28.8                                  Standard 28.8. External

Motorola                 AT&F&K3&D0       UNCONFIRMED  Error Control off. Modem Surfer 28.8

Motorola                 \N3\Q3%C0        UNCONFIRMED  Different extra Modem Surfer 28.8                                      settings may be                                                        needed for different BIOS versions or                                                       configurations. Contact the manufacturer.

Motorola                 AT&F             CONFIRMED    Error Control off, Montana PCMCIA 28.8                                    and set maximum speed to 57600.

Motorola                 AT&F             CONFIRMED    Error Control off. Montana PCMCIA 33.6                                    Getting these PCMCIA modems connected may require new drivers. Contact the manufacturer or visit their web site to download new drivers, if                                                       available.

Motorola Premier 33.6    *MM              UNCONFIRMED  The Modem.inf file provided by the manufacturer disables Automode modulation and locks the modem in                                                       v.22bis mode. To                                                       use Automode modulation characteristics and true v.34 modem speeds, contact the manufacturer. To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Modems.
 * 3) Click the modem you are using, and then click Properties.
 * 4) On the Connection tab, click Advanced.
 * 5) In the Extra Settings box, type the appropriate extra settings.
 * 6) Enable or disable the Use Error Control and Compress Data options as appropriate.
 * 7) Click OK or Close until you return to Control Panel.

Keywords         : msnconnect Version          : WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5 Platform         : WINDOWS Issue type       : kbref