Microsoft KB Archive/172871

= OLEXP: Preview Pane Does Not Display News Messages When Enabled =

Article ID: 172871

Article Last Modified on 10/28/2003

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APPLIES TO


 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 4.0

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This article was previously published under Q172871



SYMPTOMS
While you are reading news messages in Outlook Express, you may receive the following message in the preview pane even though the preview pane is already enabled:

Press  to display the selected message. You can also choose to automatically show messages in the preview pane from the Options command.

If you press SPACEBAR, the message reappears. If you double-click the news message to open it, you receive the following error message in the message window:

There was an error opening the message.



CAUSE
There is not enough free space on your hard disk to open the news message.



RESOLUTION
Increase the amount of free space on your hard disk by using one or more of the following methods:


 * Remove any unnecessary files from the hard disk.
 * Empty the Recycle Bin.
 * Delete the Internet Explorer 4.0 Setup folder. This folder contains a copy of the Setup files so you can reinstall Internet Explorer 4.0 from the hard disk instead downloading another copy from the Microsoft Web site. Deleting this folder does not affect the performance of Internet Explorer 4.0.

For information about how to delete a folder, click Start, click Help, click the Index tab, type "folders" (without quotation marks), and then double-click the "Deleting" topic.

Additional query words: 4.00

Keywords: kberrmsg KB172871

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