Microsoft KB Archive/162984

= WD97: Error Inserting Video Clip In HTML Document =

Article ID: 162984

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q162984



SYMPTOMS
When you attempt to insert a video clip that is stored on a different network path than your document, you get the following error message:

..\..\..\..\ \ \

The file could not be found.

The correct path should be:

\\ \ \



CAUSE
An incorrect path to the video clip is created. This problem occurs when all of the following are true:
 * Your HTML document is saved to a network server.
 * The video clip file is saved to a different network server than the HTML document.
 * You selected the Use Relative Path check box in the Video Clip dialog box (Insert menu).
 * You specified a Universal Naming Convention (UNC) path when you inserted the video clip.



WORKAROUND
To work around this problem, choose one of the following methods:

Method 1
Map the network drive where your video clip file is located to a drive letter.

Method 2
After you receive the error message described in the "Symptoms" section, click Change, and then correct the path to the video clip.

Method 3
Save the HTML document or the video clip to your local hard disk before you insert the video clip.

Method 4
Place the HTML document and the video clip on the same network drive.

Method 5
Do not select the Use Relative Path check box in the Video Clip dialog box.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word version 97.

Keywords: KB162984

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