Microsoft KB Archive/313905

= XCCC: Public Folders Are Not Accessible in OWA If You Change the Default Port; Fix Requires Exchange 2000 SP1 =

Article ID: 313905

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q313905





SYMPTOMS
If you change the port on the default Web server for Internet Information Services (IIS), and then try to use Microsoft Outlook Web Access (OWA) to gain access to public folders or certain pieces of the Calendar, you may receive an error message that varies depending on the version of Microsoft Internet Explorer that you use. The error messages include the phrases &quot;Error 16389&quot; and &quot;Access Denied 70.&quot; This problem only occurs if you use a fully qualified domain name (FQDN) to gain access to the server.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: OWA

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: ESM

Keywords: kbhotfixserver kbqfe kbbug kbfix KB313905

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