Microsoft KB Archive/261235

= IntelliMouse: Pointer jumps or behaves erratically =

Article ID: 261235

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft Home Mouse 2.0
 * Microsoft BallPoint Mouse 1.0 Standard Edition
 * Microsoft BallPoint Mouse 2.0 Standard Edition
 * Microsoft Basic Mouse 1.0 Standard Edition
 * Microsoft Cordless Wheel Mouse
 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Pro
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliMouse USB
 * Microsoft SideWinder Mouse
 * Microsoft Wheel Mouse 2.0

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This article was previously published under Q261235



SYMPTOMS
When you move any one of the pointing devices listed in the &quot;Applies to&quot; section, you may experience some resistance to the movements, or the mouse pointer may jump or behave erratically on the screen.



CAUSE
This issue may occur if oneof the following conditions is true:
 * The rollers inside the pointing device are covered with lint or dirt.
 * The ball in the mouse or the trackball is dirty.



RESOLUTION
To resolve the issue, follow these steps:
 * 1) Remove the ball from the mouse or trackball.
 * 2) Use a lint-free cloth and some rubbing alcohol to clean the ball.
 * 3) Use your fingernail or a cotton swab and some rubbing alcohol to remove the lint and dirt off the rollers.
 * 4) Make sure that nothing is lodged inside the mouse or the trackball. You can use a can of compressed air to blow out any dust or dirt particles that have accumulated inside the pointing device.
 * 5) Replace and secure the ball in the pointing device.

Note You can purchase third-party mouse cleaning kits.



MORE INFORMATION
This issue does not occur when you use the following InelliMouse devices:
 * Microsoft IntelliMouse Explorer
 * Microsoft IntelliMouse Optical
 * Microsoft IntelliMouse with IntelliEye

For additional information about these pointing devices, visit the following Microsoft Web site:

http://www.microsoft.com/products/info/list.aspx?view=22&pcid=9ca63f63-9e8a-47ea-9f14-aa428304fe89&type=ctg

Additional query words: 1.00 2.00 intelli mouse jumpy jerky jagged roll clean lint ring

Keywords: kbhardware kbprb KB261235

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