Microsoft KB Archive/259814

= Streets and Trips 2000: Run Time Library Error When You Print =

Article ID: 259814

Article Last Modified on 6/7/2003

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APPLIES TO


 * Microsoft Expedia Streets & Trips 2000

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This article was previously published under Q259814



SYMPTOMS
When you try to print from Microsoft Expedia Streets and Trips 2000, you may receive the following error message:

Microsoft Visual C++ Runtime Library

Runtime Error!

Program: C:\Program Files\Microsoft Expedia Streets & Trips\System\Autmap71.exe

Abnormal Program Termination



CAUSE
This issue may occur if both of the following conditions are true:
 * You try to print to a Hewlett-Packard (HP) Color LaserJet 8500N printer.
 * The printer is configured to use the HP Color LaserJet 8500N PostScript (PS) printer driver.



RESOLUTION
To resolve this issue, configure the printer to use the HP Color LaserJet 8500 Printer Control Language (PCL) printer driver when you want to print from Expedia Streets and Trips 2000.

If the HP Color LaserJet 8500N PCL printer driver is not installed on your computer, search for, download and install the 8500n PCL printer driver from the following website:

http://www.hp.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

If the issue continues to occur after you install the PCL printer driver, change both of the timeout settings to 60 seconds, and disable bidirectional printing.

For additional information, see the printed documentation provided with your printer or contact your printer manufacturer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: multi multi-media media mm auto-map amap est2000

Keywords: kberrmsg kbprint kbprb KB259814

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