Microsoft KB Archive/241576

= OL2000: Reconfigure Mail Support to Internet Only Does Not Work =

Article ID: 241576

Article Last Modified on 10/9/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q241576



SYMPTOMS
If you install Outlook for use as a Personal Information Manager (PIM) by using the No E-mail setup option, and later use the Reconfigure Mail Support button to switch to Internet Only, the About Microsoft Outlook box still displays "No E-mail."



CAUSE
You did not add and configure an e-mail account.



RESOLUTION
Add an e-mail account by clicking Accounts on the Tools menu, and then pointing to New and clicking Mail. Add the necessary information for the account.



MORE INFORMATION
Switching from the No E-mail option to Internet Only in the E-mail Service Options dialog box has no effect on what appears in the About Microsoft Outlook box. To switch from No E-mail to Internet Mail Only, you must add and configure an e-mail account. To get to the E-mail Service Options dialog box, click Options, on the Tools menu, and on the Mail Delivery tab, click Reconfigure Mail Support. E-mail Service Options allows you to switch among the following installation options:
 * Internet Only
 * Corporate or Workgroup
 * No E-mail

