Microsoft KB Archive/146950

= XFOR: No NDR When IMCDATA/OUT Directory Is Deleted =

Article ID: 146950

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q146950



SYMPTOMS
If the IMCDATA\OUT directory is removed while the Internet Mail Connector (IMC) runs, messages disappear and the user is not informed that the messages are not delivered. However, the IMC administrator receives the "Notification: Outbound Mail Failure" error message.

In addition, the following appears in the Event Viewer:

The following non-delivery report could not be delivered because the message could not be saved From: UserX Subject: Test Message Submit Time:



CAUSE
If you remove the IMCDATA\OUT directory when the IMC is running, the directory is re-created. The symptom above occurs if the IMCDATA\OUT directory is removed after the IMC has successfully started. The "Notification: Outbound Mail Failure" error message and the event log above indicates that the IMCDATA\OUT directory is missing.



RESOLUTION
To correct the problem, the administrator must restart the IMC only. Notify the users that they must send the messages again.

Keywords: kbother KB146950

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