Microsoft KB Archive/196749

= OL2000: Problem Selecting Multiple Attachments =

Article ID: 196749

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q196749





SYMPTOMS
When you attempt to insert attachments in a Microsoft Outlook e-mail message, you cannot select multiple files from the Insert File dialog box.



CAUSE
This is by design when you are using Microsoft Word as your default e-mail editor.



RESOLUTION
Select the attachment files one at a time from Insert File dialog box.

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Select multiple files from Windows Explorer and drag them onto the message.

-or-

Change your default e-mail editor to Microsoft Outlook Rich Text (RTF).



To Insert the Attachment Files One at a Time

 * 1) In the open message, on the Insert menu, click File.
 * 2) In the Insert File dialog box, click to select a file, click Attachment in the Insert As list, and click OK.
 * 3) Repeat step 2 for each file you want to attach.

To Drag Multiple Files from Windows Explorer

 * 1) Minimize Outlook behind the open message.
 * 2) Right-click Start on the Windows Taskbar and click Explore.
 * 3) Position the Explorer window and the mail message window so that you can see both.
 * 4) In Explorer, move to the folder containing the files you want to attach.
 * 5) Click to select the files you want to attach:

- If they are contiguous, click the first file, and then hold down the SHIFT key while you click the last file.

- If they are non-contiguous, hold down the CTRL key while you click each file.
 * 1) Drag the selected files onto the message.

To Change Your Default E-mail Editor to (RTF)

 * 1) On the Tools menu, click Options.
 * 2) On the Mail Format tab, click to select Microsoft Outlook Rich Text from the "Send in this message format" list.
 * 3) Click Apply and OK.

Keywords: kbprb KB196749

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