Microsoft KB Archive/885276

= FIX: You receive an error message when you try to connect to Content Management Server 2002 SP1a from a Site Manager SP1a client =

Article ID: 885276

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002 Service Pack 1a

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SYMPTOMS
When you try to connect to Microsoft Content Management Server 2002 Service Pack 1a (SP1a) from Site Manager, you receive the following error message:

Error: 0 Description: The remote server returned an error: (407) Proxy Authentication Required.

Severity: 5

Source: AEJavaProxy

Debug info: N/A

Extra info: N/A

Client Source: Login::ctlLogin_Click

Recommended Action: N/A

This problem occurs when the following conditions are true:
 * Your connection is from a Site Manager SP1a client.
 * Your connection is through a Microsoft Internet Security and Acceleration (ISA) Server by using integrated authentication.

Note This problem does not occur when you use the original Site Manager client or the Site Manager Service Pack 1 (SP1) client.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date         Time   Version   Size       File name 22-Aug-2003 01:54                1,056  Eula.rtf 16-Dec-2004 00:32            8,319,488  Microsoftcontentmanagementserver2002sp1apatch.msp 16-Dec-2004 00:36            8,307,200  Microsoftcontentmanagementserver2002sp1aunpatch.msp 20-Oct-2004 23:06  1.0.13.0    424,960  Setup.exe 16-Dec-2004 00:25                1,774  Setup.xml Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbhotfixserver KB885276

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