Microsoft KB Archive/300328

= Installation Difficulties Occur After You Click &quot;Skip&quot; in the &quot;Service Stop&quot; Dialog Box During Setup =

Article ID: 300328

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q300328



SYMPTOMS
During the setup process, a Service Stop dialog box offers you a Stop option and a Skip option. After you click Skip, the Setup program may encounter difficulties during the rest of the installation.



CAUSE
This behavior can occur because Setup needs to stop the OnePoint service so that the system can copy the Timecoordination.dll file to the Microsoft SQL Server directory. Skipping this step can cause difficulties in later phases of the installation.



WORKAROUND
To work around this behavior, click Stop, not Skip, in the Service Stop dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending kbsetup KB300328

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