Microsoft KB Archive/298905

= Logon Requests May Not Work with Certain Third-Party Authentication Providers =

Article ID: 298905

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q298905



SYMPTOMS
If certain third-party authentication providers are installed on the client and a domain logon occurs, the LogonUser or LsaLogonUser function may return STATUS_NETLOGON_NOT_STARTED instead of STATUS_DLL_NOT_FOUND. This problem is known to occur with Citrix UNIX Integration Services.



CAUSE
If the authentication provider is not installed on the domain controllers and is installed only on the client, under some circumstances, the authentication provider cannot distinguish between the dynamic-link library (DLL) not being found and the Netlogon service not being started.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        Time    Version        Size     File name 16-Nov-2001 09:54  5.0.2195.4600  123,664  Adsldp.dll 16-Nov-2001 09:54  5.0.2195.4628  130,320  Adsldpc.dll 16-Nov-2001 09:54  5.0.2195.4016   62,736  Adsmsext.dll 16-Nov-2001 09:54  5.0.2195.4622  356,112  Advapi32.dll 16-Nov-2001 09:54  5.0.2195.4571   82,704  Cmnquery.dll 16-Nov-2001 09:54  5.0.2195.4141  133,904  Dnsapi.dll 16-Nov-2001 09:54  5.0.2195.4379   91,408  Dnsrslvr.dll 16-Nov-2001 09:54  5.0.2195.4534   41,744  Dsfolder.dll 16-Nov-2001 09:54  5.0.2195.4534  156,944  Dsquery.dll 16-Nov-2001 09:54  5.0.2195.4574  110,352  Dsuiext.dll 16-Nov-2001 09:55  5.0.2195.4607  521,488  Instlsa5.dll 16-Nov-2001 09:54  5.0.2195.4630  145,680  Kdcsvc.dll 05-Nov-2001 11:02  5.0.2195.4592  199,440  Kerberos.dll 04-Sep-2001 08:32  5.0.2195.4276   71,024  Ksecdd.sys 07-Nov-2001 11:57  5.0.2195.4607  503,568  Lsasrv.dll 07-Nov-2001 11:57  5.0.2195.4607   33,552  Lsass.exe 16-Nov-2001 09:46  5.0.2195.4648  107,280  Msv1_0.dll 16-Nov-2001 09:54  5.0.2195.4594  306,960  Netapi32.dll 16-Nov-2001 09:54  5.0.2195.4603  358,672  Netlogon.dll 16-Nov-2001 09:54  5.0.2195.4635  912,656  Ntdsa.dll 16-Nov-2001 09:54  5.0.2195.4627  387,856  Samsrv.dll 16-Nov-2001 09:54  5.0.2195.4583  128,784  Scecli.dll 16-Nov-2001 09:54  5.0.2195.4600  299,792  Scesrv.dll 16-Nov-2001 09:54  5.0.2195.4600   48,400  W32time.dll 06-Nov-2001 11:43  5.0.2195.4600   56,592  W32tm.exe 16-Nov-2001 09:54  5.0.2195.4600  125,712  Wldap32.dll 07-Nov-2001 11:57  5.0.2195.4607  503,568  Lsasrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbsecurity kbhotfixserver KB298905

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