Microsoft KB Archive/217644

= Finding an IEAK Customization Code =

Article ID: 217644

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Internet Explorer Administration Kit 4.0
 * Microsoft Internet Explorer Administration Kit 4.01
 * Microsoft Internet Explorer Administration Kit 4.01a
 * Microsoft Internet Explorer Administration Kit 5.0

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This article was previously published under Q217644



SYMPTOMS
When you are running the Internet Explorer Administration Kit (IEAK) Wizard, you may receive the following error message:

You have entered an invalid 10-character customization code. Make sure that you have entered the key that was provided with your Internet Explorer Administration Kit license.



CAUSE
This message can occur if you enter an IEAK 4.x code in IEAK 5, or vice-versa.



RESOLUTION
To apply for an IEAK customization code, visit the following Microsoft Web site:

http://ieak.microsoft.com/1.0/newlicensee.asp

You can change your personal information, accept or cancel your license, or order or decline the IEAK newsletter on this site.

If you are a new user and you sign an agreement, an IEAK 5 code is sent to you by default. To receive an IEAK 4.x code, return to the site listed above and click the Existing User link. You are prompted to provide some logon information (e-mail address and customization code).

After you enter your profile, click Get 4x Code, and then click Submit. An IEAK 4.x code is sent to the e-mail address specified in your profile.

If you have any problems with registration, the Web site, or receiving your code, you can contact

[mailto:ieak@microsoft.com ieak@microsoft.com]

Be sure to include your full name, the name of the company or organization you registered, any e-mail addresses you used, and the IEAK customization code(s) you received, if any. Our customer service team will respond by e-mail as soon as possible.

Keywords: kbenv kbprb KB217644

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