Microsoft KB Archive/115361

= X400: X400ADM.EXE Log Print Job Errors Overwrite Admin Menu =

Article ID: 115361

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to X.400 3.2

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This article was previously published under Q115361



SYMPTOMS
If you start X400ADM.EXE and try to print a log file to an off-line LPT1 or LPT2, these error messages overwrite the Administration menu:  For LPT1:

Unrecoverable error

Device fault

 For LPT2:

Unrecoverable error

Device unavailable

Write fault error writing device LPT1

Abort, Retry, Ignore, Fail?



If you select Abort, the message disappears and you can continue on the Administration menu, but all other selections display the message again. Pressing the OK button for the unrecoverable error drops you from the Administration program to an MS-DOS prompt.



CAUSE
A dialog box should appear, saying that writing device is off-line, but the error message overrides the Administration menu due to a priority anomaly.



RESOLUTION
Code was changed so that if the utility detects that it can't print, it displays an error message (for example: Unable to Print: Device Fault). When you acknowledge the alert, the utility returns to where you were.

Additional query words: 3.20

Keywords: KB115361

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