Microsoft KB Archive/161524

= WD97: Invalid Page Fault Modifying Numbered Style =

Article ID: 161524

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q161524



SYMPTOMS
When you modify the paragraph formatting of a numbered style (for example, List Number) in a document created in Word for Windows 95, you receive the following error message:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click the Details button, you receive the following error message:

WINWORD caused an invalid page fault in module WINWORD.EXE at 0137:.



CAUSE
The numbering format is not retained when you convert the document from Word for Windows 95 format to Word 97 for Windows format. These symptoms appear when you do the following:


 * You select the Automatically Update check box in the Modify Style dialog box.

-and-
 * You click Apply in the Style dialog box.



RESOLUTION
To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, before you modify the style of the paragraph that contains the numbering, reapply the numbering format using the following steps:


 * 1) Open the Word for Windows 95 document in Microsoft Word 97 for Windows.
 * 2) On the Format menu, click Style.
 * 3) In the Styles list, click the style that contains the numbering format you want to change. For example, click List Number. Click Modify.
 * 4) In the Modify Style dialog box, click Format, and then click Numbering.
 * 5) In the Bullets and Numbering dialog box, click the Numbered tab.
 * 6) Select the appropriate numbering format, and then click OK.
 * 7) Click OK.
 * 8) Click Apply.
 * 9) Save your document.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1

Additional query words: sr1 release1 8.0 8.00 ipf gpf numbers

Keywords: kbbug kbfix kbusage KB161524

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