Microsoft KB Archive/139986

= CD-ROM Drive Not Recognized After Installing Windows NT =

Article ID: 139986

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q139986





SYMPTOMS
When you install Windows NT, your IDE CD-ROM drive is not recognized.



CAUSE
This behavior can occur if your IDE CD-ROM drive is connected to the IDE interface on a Creative Labs Sound Blaster sound card and the IDE interface on the sound card is not ATAPI 1.2 compliant.



RESOLUTION
To resolve this problem, follow these steps:


 * 1) Connect your CD-ROM drive to an available port on your computer's IDE controller.

NOTE: Your computer's IDE controller and the CD-ROM drive must be ATAPI 1.2 compliant.
 * 1) Disable the IDE interface on the Sound Blaster sound card. For information about configuring or disabling your CD-ROM drive or your Sound Blaster sound card, consult your hardware documentation or contact your hardware manufacturer.



MORE INFORMATION
There are a number of different models of Creative Labs Sound Blaster sound cards with different CD-ROM interfaces. If you are uncertain what model of card you have or what type of CD-ROM drive is attached to the sound card, the CD-ROM interface on the sound card is labeled with the CD- ROM drive type it is designed to support.

Sound Blaster sound cards are manufactured by Creative Labs, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt

Keywords: kbfaq kbhardware kbsetup KB139986

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