Microsoft KB Archive/198899

= PRB: Sample Gateway Administrator Templates Not Appearing =

Article ID: 198899

Article Last Modified on 3/4/2004

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APPLIES TO


 * Microsoft Exchange Development Kit 5.5
 * Microsoft Exchange Development Kit 5.5
 * Microsoft Exchange Server 2003 Software Development Kit

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This article was previously published under Q198899



SYMPTOMS
You may receive one of the following errors when attempting to get the properties on the sample gateway:

The Extension for Microsoft Exchange Administrator's CPU type has not been installed in this site. Microsoft Exchange Administrator ID no c1031667.

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Extension 'gwsample' could not be loaded an error occured during file replication. Unable to find the extension .dll file with the correct version number. To view details of the error, see the Application Event Log in the Windows NT Event Viewer on the Microsoft Exchange server computer. Microsoft Exchange Administrator ID no: c1030ad1



CAUSE
This is due to a missing directory structure and DLL or the wrong information in the Exchange Admin Directory.



RESOLUTION
Use the following steps to resolve this problem:   Verify that you have a directory under your Exchange server directory : add-ins\your-gateway-name\your-machine-type For example, the sample gateway on an i386 box requires the \exchsrvr\add-ins\Gwsample\i386 directory to exist.  Verify there is an extension DLL in the above directory. For the sample gateway, you will want to use Sgwadmin.dll. Check to see that the Exchange directory is pointing to the correct directory by running the admin program in raw mode (admin.exe -r). Highlight the connector and select File and click on Raw Properties. Verify that the object attribute "Extension-Name" contains the name of the directory under add-ins. For the sample gateway this would be Gwsample.

Additional query words: kbDSupport kbEDK kbXchge kbMsg kbGrpMsg kbEDK400 kbEDK500 kbEDK550

Keywords: kbmsg kbprb KB198899

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