Microsoft KB Archive/867670

= Post Office Protocol version 3 mail clients cannot retrieve the list of newly arrived messages from Exchange 2000 Server =

Article ID: 867670

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
Post Office Protocol version 3 (POP3) mail clients cannot retrieve the list of newly arrived messages from Microsoft Exchange 2000 Server. Additionally, the following event may be logged in the Application log on the server that is running Exchange 2000 Server: Event Type: Error

Event Source: ESE

Event Category: Performance

Event ID: 0

Description:

Information Store (1552) Unexpected Win32 error: -273865449L



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement
After you install this hotfix, you must restart the server that is running Exchange 2000 Server.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version           Size     File name -- 21-Jul-2004 00:05  6.0.6613.0        210,688  Exifs.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XCCC

Keywords: kbexchpopimapnntp kbfix kbexchange2000presp4fix kbbug kbpubtypekc kbhotfixserver kbqfe KB867670

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