Microsoft KB Archive/221429

= XFOR: Continuous Retry of GroupWise Dirsync If Options Tab Not Configured =

Article ID: 221429

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q221429





SYMPTOMS
In the Microsoft Exchange Connector for Novell GroupWise, the Options tab allows you to configure the Import and Export containers as well as the GroupWise API Gateway path.

If you configure the Import and Export containers, but not the GroupWise API Gateway path, the Microsoft Exchange Connector for Novell GroupWise attempts continuous unsuccessful directory synchronization (dirsync) retries.

No error message warns you of this condition during startup of the services necessary to support the dirsync process. (These services include the Microsoft Exchange Connectivity Controller, the Microsoft Exchange Connector for Novell GroupWise, and the Microsoft Exchange Router for Novell GroupWise.)



WORKAROUND
Configure the API Gateway path correctly before you start the dirsync process.



STATUS
Microsoft has confirmed that this is a problem in Exchange Server version 5.5.



MORE INFORMATION
The following events are logged in the Microsoft Windows NT application event log:

Event:6015

Source: MSExchangeGWRtr

Type: Information

Category: General

Description: The Microsoft Exchange Router for Novell GroupWise v5.5 (Build 2521.0) has started.

Event: 8229

Source: MSExchangeGWISE

Type: Information

Category: GroupWise Interface

Description: The Microsoft Exchange Connector for Novell GroupWise v5.5 (Build 2521.0) service has started.

Event: 6016

Source: MSExchangeGWRtr

Type: Information

Category: General

Description: The Microsoft Exchange Router for Novell GroupWise has stopped.

Event: 8262

Source: MSExchangeGWISE

Type: Error

Category: GroupWise Directory Synchronization

Description: Could not move file 'C:\WINNT4E\GDX3F.tmp' to 'gwrouter\togwise\GDX3F.api' - Win32 error '{WIN32:3(The system cannot find the path specified.)}'

Event: 8243

Source: MSExchangeGWISE

Type: Error

Category: GroupWise Directory Synchronization

Description: {Access denied}: Error occurred when closing a file in which API transactions have been written.

Event: 511

Source: MSExchangeGWISE

Type: Error

Category: GroupWise Directory Synchronization

Description: Error {Access denied}: The application failed while processing.

The Microsoft Exchange Router for Novell GroupWise stops (Event 6016), but the dirsync process does not.

Keywords: kberrmsg kbnofix kbprb KB221429

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