Microsoft KB Archive/822254

= Remote Users Cannot Send E-Mail Messages to Newly Converted Users =

Article ID: 822254

Article Last Modified on 2/20/2007

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-



SYMPTOMS
When mail-enabled Lotus Notes users are converted to mail-enabled Microsoft Exchange users, users who rely on the Offline Address Book to resolve e-mail addresses may not be able to send e-mail messages to those addresses.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component:

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  24-Jun-2003  19:40  6.0.6479.0      3,915,776  Cdoex.dll 24-Jun-2003 19:34  6.0.6479.0        851,968  Davex.dll 24-Jun-2003 19:34  6.0.6479.0         53,248  Davexpc.dll 24-Jun-2003 19:32  6.0.6479.0        577,536  Dsaccess.dll 24-Jun-2003 18:46  6.0.6479.0        184,320  Dscmsg.dll 24-Jun-2003 19:40  6.0.6479.0      3,575,808  Excdo.dll 24-Jun-2003 19:32  6.0.6479.0        258,048  Exmime.dll 24-Jun-2003 19:34  6.0.6479.0        143,360  Exodbesh.dll 24-Jun-2003 19:34  6.0.6479.0         57,344  Exodbpc.dll 24-Jun-2003 19:34  6.0.6479.0        200,704  Exodbprx.dll 24-Jun-2003 19:34  6.0.6479.0      2,174,976  Exoledb.dll 24-Jun-2003 19:30  6.0.6479.0         81,920  Exosal.dll 24-Jun-2003 19:34  6.0.6479.0        307,200  Exprox.dll 24-Jun-2003 18:47  6.0.6479.0        143,360  Exschema.exe 24-Jun-2003 18:47  6.0.6479.0        671,744  Exwform.dll 24-Jun-2003 18:39  6.0.6479.0         49,152  Mdbevent.dll 24-Jun-2003 19:03  6.0.6479.0      2,285,568  Mdbmsg.dll 24-Jun-2003 18:41  6.0.6479.0         32,768  Mdbrole.dll 24-Jun-2003 19:32  6.0.6479.0         24,576  Mdbtask.dll 24-Jun-2003 19:31  6.0.6479.0      4,648,960  Store.exe Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: kbExchange2000preSP4septbarFix

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB822254

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.