Microsoft KB Archive/828620

= OneNote 2003 takes long time to respond and its performance is slower than expected =

Article ID: 828620

Article Last Modified on 8/5/2004

-

APPLIES TO


 * Microsoft Office OneNote 2003
 * Microsoft Office OneNote 2003 Service Pack 1

-





SYMPTOMS
Microsoft Office OneNote 2003 may respond slowly and take longer than expected to switch between pages and folders.



CAUSE
This problem occurs if your note page or pages have several audio recordings in OneNote 2003 that are zero (0) kilobytes (KB) or contain almost no audio data. These can be created if you stop and start several recordings on a page.



WORKAROUND
To work around this problem, you must delete or rename the zero KB audio recordings from your note pages. As of October 2003, there is no way to determine if an audio recording contains any audio data or not, other than by playing it.

Warning If you are viewing a page with audio, you can use the Delete Recording command on the Tools menu to delete your audio recording. However, the Delete Recording command deletes all the audio recordings on the page, and the Undo command on the Edit menu does not work for audio. To undelete audio, you must restore it from the Recycle Bin.

To delete or rename the zero KB audio recordings from your note pages, follow these steps:
 * 1) Open the My Documents folder, and then open the My Notebook folder.

Note that if your pages or sections are located in a folder other than the My Notebook folder, the audio files will be in that other folder, not in the My Notebook folder.
 * 1) Delete or rename any zero byte .mwa files. If you are sure that you will never want the zero byte .mwa files, you can delete them.

If not, rename the .mwa files to a .oldmwa file name extension. To delete a file, right-click the file, click Delete, and then click OK. To rename a file, right-click the file, click Rename, type the new file name, and then press ENTER.



MORE INFORMATION
If you use the Undo button after you record, audio files are not removed from the notes. For example, if after you stop the recording you click the Undo button on the toolbar the audio file is not removed and the audio remains linked to the notes. To remove the audio, on the Tools menu point to Audio Recording, and then click Delete Recording. Note that this removes all the audio recordings from the current page.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: ON11 ON2003

Keywords: kbperformance kbprb kbpending KB828620

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.