Microsoft KB Archive/294813

= Exchange Information Store Is Not Restarted after Failed Exchange Event Source Installation =

Article ID: 294813

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q294813





SYMPTOMS
When you install the Exchange Event Source component of Mobile Information Server on an Exchange 2000 Server computer, you must stop the Information Store service (the service under which the Exchange Server databases are run). If the Exchange Event Source installation fails or is cancelled, a rollback procedure is initiated. However, when the rollback procedure is performed, the Exchange Server Information Store service is not restarted.



WORKAROUND
To work around this problem, restart the Exchange Information Store manually:
 * 1) Click Start, click Programs, click Administrative Tools, and then click Services.
 * 2) In the right pane, right-click Microsoft Exchange Information Store, and then click Start.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: ees mis mmis

Keywords: kbinfo KB294813

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