Microsoft KB Archive/942089

= You cannot install version 2.0.3 of an Omniquad Total Security program on a Windows Vista-based computer =

Article ID: 942089

Article Last Modified on 10/24/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Premium
 * Windows Vista Ultimate

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SYMPTOMS
Consider the following scenario:
 * On a Windows Vista-based computer, you try to install an Omniquad Total Security program.
 * The Omniquad Total Security program has a product version of 2.0.3.

In this scenario, the installation is unsuccessful. For example, when you try to install TT Firewall 2.0.3, you receive the following error message:

Program Compatibility Assistant

Check online to see if solutions are available from the Microsoft website. If solutions are found, Windows will automatically display a website that lists steps you can take.

Program: TT Firewall

Publisher: Omniquad Ltd

Location:

TT Firewall is incompatible with this version of Windows, For more information, contact Omniquad Ltd.



CAUSE
This problem occurs because of a compatibility issue.



RESOLUTION
To resolve this problem, apply the following update, and then reinstall the program.

Update information
The following files are available for download from the Microsoft Download Center:

Windows Vista, 32-bit versions (all languages)
Download the Update for Windows Vista (KB942089) package now.

Windows Vista, 64-bit versions (all languages)
Download the Update for Windows Vista for x64-based Systems (KB942089) package now.

Release Date: October 23, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this update.

Update replacement information
This update does not replace any other previously released updates.

Registry information
To use this update, you do not have to make any changes to the registry.

File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about Omniquad Total Security products, visit the following Omniquad Web site:

http://www.omniquad.com/consumer/totalsecurity/index.asp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbfix kbqfe kbpubtypekc kbexpertisebeginner kbhotfixserver KB942089

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