Microsoft KB Archive/317188

= XCON: Connector for cc:Mail Does Not Start After You Upgrade a Domain Controller to Windows Server 2003 =

Article ID: 317188

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q317188





SYMPTOMS
If you try to run the Microsoft Exchange Connector for Lotus cc:Mail on an Exchange 2000 computer that uses a Microsoft Windows Server 2003-based domain controller, the connector may not start and you may receive the following error message:

Internal Error: HrInit Failed with error: 8004010b.

The Microsoft Exchange Connector for Lotus cc:Mail service cannot be started. Please verify that the Microsoft Exchange Connector for Lotus cc:Mail has been configured correctly using the Microsoft Exchange Administrator.

The following event ID message may be logged in the application log of the Exchange 2000 computer:

Event Type: Error

Event Source: MSExchangeCCMC

Event Category: General

Event ID : 32

Date: 2/26/2002

Time: 10:09:46 AM

User: N/A

Computer: ComputerName

Description: Failed to initialize the internal configuration object. Ensure that the Microsoft Exchange Connector for Lotus cc:Mail has been configured correctly. Initialization problems could also be due to failure to bind to the Microsoft Active Directory. Ensure that the values for HomeDSA, Organization, OrgUnit, and CommonName are correct in the registry under the key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeCCMC\Parameters.

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CAUSE
This problem occurs because the Connector for cc:Mail service uses the Exchange Directory Service (XDS) interface to access Active Directory. However, the XDS interface is no longer supported in Windows Server 2003 and later.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION
The problem also occurs if you run Ccmc.exe from a command prompt.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg KB317188

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