Microsoft KB Archive/174309

= ACC97: Microsoft Office 97 SR-1 Patch Fails to Patch Microsoft Jet Database Engine Files =

Article ID: 174309

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition
 * Microsoft Office 97 Professional Edition

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This article was previously published under Q174309



Novice: Requires knowledge of the user interface on single-user computers.



SYMPTOMS
The Microsoft Office 97 Service Release 1 (SR-1) Patch may fail to upgrade the Microsoft Jet database engine components.



CAUSE
The version of the Jet database engine on your computer is not the same as that which shipped with Microsoft Access 97. For example, if you have installed Microsoft Visual Basic 5.0, the version of the Jet database engine on your computer is more recent than the version installed by Microsoft Access; therefore, it is not detected when you run the patch to update Microsoft Office 97.



RESOLUTION
Install the updated version of Microsoft Jet 3.5; this version of the Jet database engine is more recent than that included in the Microsoft Office 97 Service Release 1 (SR-1) Patch.

For information about how to obtain this update, please see the following article in the Microsoft Knowledge Base:

172733 ACC97: Updated Version of Microsoft Jet 3.5 Available for Download



Steps to Reproduce Problem

 * 1) Install Microsoft Office 97 Professional Edition.
 * 2) Install Microsoft Visual Basic version 5.0.
 * 3) Open Windows Explorer and note the size and date of Msjet35.dll in your Windows\system folder (or your Windows\System32 folder if you are using Microsoft Windows NT).
 * 4) Run the Microsoft Office 97 Service Release 1 (SR-1) Patch.

Note that the size and date of Msjet35.dll have not changed; this indicates that the file has not been updated.

