Microsoft KB Archive/239359

= Works 2000: White Text in Word Processor Document Is Not Printed =

Article ID: 239359

Article Last Modified on 8/2/2000

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APPLIES TO


 * Microsoft Works 2000 Standard Edition

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This article was previously published under Q239359



SYMPTOMS
If you format a Microsoft Works 2000 Word Processor document with black shading and white text (also called a reverse field), the black shading may be printed without the white text when you print the document.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You print the document to a Hewlett-Packard LaserJet 4Si printer.

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 * The printer is configured to use vector graphics.



RESOLUTION
To work around this issue, configure the printer to use raster graphics:
 * 1) Start Works 2000 Word Processor.
 * 2) On the File menu, click Print.
 * 3) In the Print dialog box, click Properties.
 * 4) Click the Graphics tab.
 * 5) Under Graphics Mode, click Use raster graphics, and then click OK.

Additional query words: w_works works2k

Keywords: kbbug kbpending KB239359

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