Microsoft KB Archive/151851

= BUG: Mastering Exchange Development: Product ID Is Zeros =

Article ID: 151851

Article Last Modified on 11/7/2002

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APPLIES TO


 * MSPRESS Mastering Microsoft Exchange Development ISBN 1-57231-337-4

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This article was previously published under Q151851



SYMPTOMS
When you reinstall Mastering Exchange Development over an existing installation, the Product ID changes from the original ID number to all zeros.



RESOLUTION
The only resolution to this problem is to remove the program using the Remove All option in Setup and reinstall it.

Do the following to remove the program:


 * 1) Click the Start button, and then click Run.
 * 2) Type :\setup.exe . For example, if the CD-ROM drive is drive D, type "d:\setup.exe."
 * 3) From the Setup choices window, click Remove All.

Do the following to reinstall the program:


 * 1) Click the Start button, and then Click Run.
 * 2) Type :\setup.exe.

The Product ID number will now be correct.



STATUS
Microsoft has confirmed this to be a problem in the products listed above. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00 multi media multimedia multi-media mmtitles PID

Keywords: kbbug kbsetup kbmm KB151851

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