Microsoft KB Archive/197969

= XADM: Dr. Watson in Dsamain.exe =

Article ID: 197969

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q197969





SYMPTOMS
The Microsoft Exchange Server DSAMain (Directory Service) process may sporadically display a Dr. Watson error message during normal operation. Included in the stack dump of the Dr. Watson log will be the following information: FramePtr RetAddr   Param1   Param2   Param3   Function Name 06c8f1fc 6fe94ffa  06c8f20c 046e20e8 046e20e8 ESE!IlineNDISeekGEQInternal+0x118({...}, {...}) 06c8f20c 6fe94ce0  00000000 046e20d0 06c8f290 ESE!ErrNDISeekInternalPage+0x11({...}) 06c8f21c 6fe934c2  06c8f29c 06c8f290 046e20d0 ESE!ErrNDSeek+0x1f({...}) 06c8f25c 6fe942e7  000001c7 00000001 00000000 ESE!ErrBTDown+0x35d 06c8f270 6fe973d0  00000001 77f1d1c3 06c8f320 ESE!ErrDIRDown+0x4f 06c8f2c8 6fe978bb  00000001 00000001 77f1d1c3 ESE!ErrIsamSeek+0xd8 00000001 00000000  00000000 00000000 00000000 ESE!JetSeek+0x6f  EAX=046e20d0 EBX=00000004  ECX=00000001  EDX=00000005  ESI=ffffffff EDI=00212ce9 EIP=6fe95130 ESP=06c8f174  EBP=00000000  EFL=00010246 CS=001b DS=0023  ES=0023  SS=0023  FS=0038  GS=0000



WORKAROUND
To work around this problem, contact your hardware manufacturer to inquire about a possible BIOS upgrade that corrects this problem.



MORE INFORMATION
For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB197969

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.