Microsoft KB Archive/195644

= Err Msg: One Message Cannot Be Read from Microsoft Outlook... =

Article ID: 195644

Article Last Modified on 12/5/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 1.0
 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1

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This article was previously published under Q195644



SYMPTOMS
When you synchronize your Handheld PC (H/PC) with your desktop computer, you may receive the following error message for each appointment synchronized:

ActiveSync Error

One message cannot be read from Microsoft Outlook due to an unknown error. This item will not be synchronized with the mobile device. Unknown Error 80180202.



CAUSE
This problem can occur if you are synchronizing with Microsoft Outlook 98 using offline folders. Outlook 98 Setup automatically disables offline usage if Windows CE Services 1.0 is installed.



RESOLUTION
To resolve this problem, follow these steps:


 * 1) In Outlook 98, click Services on the Tools menu.
 * 2) On the Services tab, click Exchange Server, and then click Properties.
 * 3) On the Advanced tab, click the Enable Offline Use check box to clear it.
 * 4) Click OK, click OK again, and then quit and restart Outlook 98.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: activesync

Keywords: kberrmsg kbprb KB195644

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