Microsoft KB Archive/173467

= Microsoft Knowledge Base =

Error Message: Potential Safety Violation Avoided
Last reviewed: October 6, 1997

Article ID: Q173467

The information in this article applies to:


 * The Microsoft Network, version 2.5

SYMPTOMS
After you sign in to MSN, The Microsoft Network, you may receive the following error message:

Potential safety violation avoided This page contains active content that is not verifiably safe to  display. To protect your computer, this content will not be displayed.

CAUSE
This error message can occur for either of the following reasons:


 * The Active Content settings in Microsoft Internet Explorer may not be configured correctly.
 * The MSN controls may not be installed correctly.

RESOLUTION
To resolve this issue, use the following steps:

Internet Explorer 3.02

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Internet.
 * 3) On the Security tab, click Safety Level.
 * 4) Click "Medium (recommended for expert users and developers)."
 * 5) Click OK, and then click OK.
 * 6) Close the Control Panel window.
 * 7) Test to see if the issue is resolved. If the issue is resolved, skip the remaining steps. If the issue is not resolved, continue to the next step.
 * 8) Insert the MSN CD-ROM in the CD-ROM drive.
 * 9) If the Welcome To MSN Setup window appears, click Cancel, and then click Yes.
 * 10) Click Start, point to Find, and then click Files Or Folders.
 * 11) In the Named box, type "controls.exe" (without quotation marks).
 * 12) In the Look In box, click the CD-ROM drive that contains the MSN CD-ROM.
 * 13) Click Find Now.
 * 14) In the list of found files, double-click the Controls.exe file.
 * 15) When you are prompted, click OK, and then close the Find dialog box.
 * 16) Restart the computer. To restart the computer, click Start, click Shut Down, click Restart The Computer, and then click Yes.

Internet Explorer 4.0

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Internet.
 * 3) On the Security tab, click Medium (More Secure), and then click OK.
 * 4) Close the Control Panel window.
 * 5) Test to see if the issue is resolved. If the issue is resolved, skip the remaining steps. If the issue is not resolved, continue to the next step.
 * 6) Insert the MSN CD-ROM in the CD-ROM drive.
 * 7) If the Welcome To MSN Setup window appears, click Cancel, and then click Yes.
 * 8) Click Start, point to Find, and then click Files Or Folders.
 * 9) In the Named box, type "controls.exe" (without quotation marks).
 * 10) In the Look In box, click the CD-ROM drive that contains the MSN CD-ROM.
 * 11) Click Find Now.
 * 12) In the list of found files, click the Controls.exe file.
 * 13) When you are prompted, click OK, and then close the Find dialog box.
 * 14) Restart the computer. To restart the computer, click Start, click Shut Down, click Restart, and then click OK.