Microsoft KB Archive/163764

= PI: Image Just Opened Is Not Visible in Picture Pane =

Article ID: 163764

Article Last Modified on 3/25/2001

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APPLIES TO


 * Microsoft Picture It! 1.0 Standard Edition

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This article was previously published under Q163764



SYMPTOMS
When you open an image in Picture It! it may appear on the filmstrip, but not in the main picture pane. You may also see the Windows desktop behind the Get It buttons.



CAUSE
This problem has been reported with the following display drivers:

Trident 9660/968x/938x Linear Accelerated for PCI, version 1.31.19



RESOLUTION
Install the newest version of the display driver, or try a different but compatible driver.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Display drivers are available through technical support for the video chip and video card manufacturers and via their home pages on the World Wide Web (Internet).

For information about how to contact Trident, query in the Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: missing invisible workspace screen

Keywords: KB163764

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