Microsoft KB Archive/917822

= An activity that has a due date in the past may be found when you search for upcoming activities in Microsoft Dynamics CRM 3.0 =

Article ID: 917822

Article Last Modified on 9/19/2007

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APPLIES TO

 Microsoft Dynamics CRM 3.0 Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers Microsoft CRM client for Microsoft Office Outlook, when used with:  Microsoft Dynamics CRM 3.0

 Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers 

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.

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SYMPTOMS
When you search for upcoming activities in Microsoft Dynamics CRM 3.0, an activity that has a due date in the past may be found.

This problem may occur when you set the Date field to one of the following values:
 * Today
 * Next 7 days
 * Next 21 days
 * Next 90 days
 * Next 6 months
 * Next 12 months

This problem does not occur when you set the Date field to one of the following values:
 * Overdue
 * Tomorrow
 * All

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RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

922815 Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available

This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935731 Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 1 and in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

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MORE INFORMATION
For information about performance tuning for CRM 3.0, see the following white paper:

Optimizing the Performance of Microsoft Dynamics CRM 3.0 White Paper

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm3 crm30 crm3.0

Keywords: kbqfe kbpubtypekc kbmbsmigrate kbexpertisebeginner kbhotfixserver KB917822

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