Microsoft KB Archive/176658

= Outlook Express hangs up an existing dial-up connection =

Article ID: 176658

Article Last Modified on 5/7/2004

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APPLIES TO


 * Microsoft Outlook Express 6.0
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 4.0

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This article was previously published under Q176658



SYMPTOMS
When you are finished checking for new e-mail messages in Outlook Express, Outlook Express may disconnect the current Dial-Up Networking connection even if you used a different program to establish the Dial-Up Networking connection.



CAUSE
This behavior can occur when both of the following conditions exist:
 * Outlook Express is configured to check for new messages at regular intervals
 * Outlook Express is configured to hang up when it is finished sending, receiving, or downloading messages.



RESOLUTION
To work around this behavior, disable the Hang up when finished sending, receiving, or downloading setting. To do this, follow these steps:
 * 1) On the Tools menu, click Options, and then click the Dial Up tab.
 * 2) Click to clear the Hang up when finished sending, receiving, or downloading check box, and then click OK.



STATUS
This behavior is by design.

