Microsoft KB Archive/187827

= SNA Print to File Results in File Size of Zero KB =

Article ID: 187827

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 3.0 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 3
 * Microsoft SNA Server 4.0

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This article was previously published under Q187827



MORE INFORMATION
SNA Manager does offer the option of Portrait or Landscape in the Print Session Properties dialog box. To do this, perform the following steps:
 * 1) Click the Printing tab.
 * 2) Select the Printer radio button, and then click Printer.

The Print Setup dialog box allows a selection of Portrait or Landscape. No warning is issued to indicate this is not a supported option for the Generic/Text Only Printer Driver.

Also, operation with Landscape selected has no effect on output directed to a printer. However, files produced by directing output to a file will contain no output and have a file size of zero KB.



SYMPTOMS
Under certain configurations, print output directed to a file will result in a file size of zero KB.



CAUSE
The Properties dialog box of the Generic/Text Only Printer Driver does not offer a Portrait or Landscape setting. The driver supports Portrait only.



RESOLUTION
To resolve this problem, select Portrait in the Print Setup dialog box.

Additional query words: HIS 2000

Keywords: KB187827

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