Microsoft KB Archive/239067

= XADM: SP3 Update Doesn't Work If MBClean v1.93 Is Installed and Running =

Article ID: 239067

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q239067





SYMPTOMS
When you run the Exchange Server 5.5 Service Pack 3 (SP3) Update.exe file on a computer that has MBClean v1.93 installed and running, the update may fail with the following error message:

\Winnt\system32\emsmdb32.dll is in use by another process ... [Ignore} [Retry] [exit]



CAUSE
The Mailbox Cleanup Agent service is not stopped when the Information Store service is stopped.



WORKAROUND
Stop the Mailbox Cleanup Agent Service before running Update.exe.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MCA

Keywords: kbbug kbnofix KB239067

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