Microsoft KB Archive/155974

= Hardware Profiles Have an Empty Description Line =

Article ID: 155974

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q155974



SYMPTOMS
When you try to edit your hardware profiles, there is an empty line in your list of available profiles.

To see the list of available profiles:
 * 1) Right-click the My Computer icon and click Properties.
 * 2) On the Hardware Profiles tab, there is a list of available profiles.



CAUSE
There may be a problem in the PreferenceOrder setting of the registry. Look in the Registry in the subtree HKEY_LOCAL_MACHINE at the following subkey:

  \SYSTEM\CurrentControlSet\Control IDConfigDB\ Hardware Profiles\ \PreferenceOrder

The PreferenceOrder of all available Profiles should be listed in a sequence. If there is a missing line in your list of available Profiles, one PreferenceOrder may be out of sequence.



WORKAROUND
Change the PreferenceOrder setting so that all PreferenceOrder settings are in sequence.

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.
 * 1) Start Registry Editor (Regedt32.exe) and locate the following Registry subkey in the HKEY_LOCAL_MACHINE subtree:

\SYSTEM\CurrentControlSet\Control\IDConfigDB\Hardware Profiles\
 * 1) Select the profile to edit.
 * 2) Highlight PreferenceOrder (REG_DWORD).
 * 3) On the Edit menu, click Edit - DWORD.
 * 4) Change the data so that all profiles are in sequence.
 * 5) Click OK and quit the Registry Editor.
 * 6) Shut down and restart Windows NT.

Additional query words: prodnt

Keywords: kbenv kbhardware KB155974

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