Microsoft KB Archive/180471

= OL98: "Microsoft Word as E-mail Editor" Option Unavailable =

Article ID: 180471

Article Last Modified on 8/6/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q180471





SYMPTOMS
When designing a form in Microsoft Outlook 98, the option to "Always use Microsoft Word as the e-mail editor" is unavailable or dimmed. This option is located on the Properties tab and is only available when the new form is based on a Message or Post note. It is unavailable if the form is based on any of the other Outlook modules, such as an Appointment, Task, Task Request, Contact, or Journal item.



CAUSE
Significant editing features, such as those that are available with Word, are not usually necessary in items other than the Message or Post notes. For example, when entering a contact using the contact form, almost all of the information is entered into fields (name, address, telephone numbers, and so on). Therefore, there is no need to have Word as the e-mail editor in contact forms. Checking this option sets Word as the editor for the "message" part of the form. Because the Message and Post notes are the built-in forms that would most often benefit from the additional features of Word, the option is available only to those forms.

Additional query words: 98 OL98

Keywords: kbprb KB180471

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