Microsoft KB Archive/129283

= RAS Error Message: "Error 1: Incorrect Function" =

Article ID: 129283

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q129283



SYMPTOMS
When you attempt to use the Windows NT 3.5 Remote Access client (RASPHONE.EXE) to connect to a RAS server, the following error appears:

Error Connecting To

Error 1: Incorrect Function

Press F1 for more information

where is the name of the RAS server that you are attempting to connect to.



CAUSE
This error message appears when you incorrectly install Microsoft Windows NT 3.5 U.S. Service Pack 2.

Steps to Reproduce Problem
  Download the Intel 3.5-inch Disk Set for Service Pack 2. This set includes the following nine self-extracting executables:

    RUNME.EXE SP231.EXE SP232.EXE SP233.EXE SP234.EXE SP235.EXE SP236.EXE SP237.EXE SP238.EXE  Extract each of the nine into a directory on your hard disk drive. Run UPDATE.EXE from that directory to install Service Pack 2.

NOTE: You may receive error messages when attempting to copy the following files:

OEMNSVSM.INF

OEMNXPTC.INF

VIDEO.INF

 When the update program prompts you to restart Windows NT, choose ignore to continue the installation. These files are copied to the %SYSTEMROOT%\SYSTEM32 directory, despite the error message. Attempt to use RASPHONE to connect to a RAS server.

You receive the error message noted above.

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RESOLUTION
To successfully use RAS to dial into a RAS server, do one of the following:


 * Use the MAKE35.BAT file to create a disk set for Service Pack 2. After you have created the eight Service Pack 2 disks using MAKE35.BAT, run UPDATE.EXE from Disk 1 and follow the prompts to complete the installation of Service Pack 2.

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 * Run Control Panel, choose Network, remove RAS, and then reinstall RAS. When you are prompted for media during the reinstall, provide your original Windows NT 3.5 CD-ROM or floppy disks.

This load the pre-Service Pack 2 RAS files. As soon as possible, reinstall Service Pack 2 using the correct procedure to update the RAS files.

Additional query words: prodnt

Keywords: KB129283

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