Microsoft KB Archive/328921

= OL2000: Errors When You Open Meeting Update That Contains Attachments =

Article ID: 328921

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q328921



SYMPTOMS
After a meeting organizer has sent several updates that contain attachments and the meeting updates have been accepted, you may not be able to accept or decline new meeting updates. If you open the meeting update to accept it, you may receive the following error message:

This meeting is not in the calendar. It has been moved or deleted.

If you accept or decline the meeting update, you may receive the following error message:

The messaging interface has returned an unknown error.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date          Time       Size        File name --  08-Nov-2002   02:15:52   1,407,416   Outlook.msp 08-Nov-2002  03:20:48   3,061,676   Outlook_Admin.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time       Version      Size        File name -  18-Oct-2002   18:09:50   9.0.0.7017   5,337,138   Outllib.dll 31-Oct-2002  18:15:16   9.0.0.7031      45,104   Recall.dll



WORKAROUND
To temporarily work around this problem, the meeting organizer must remove all attachments from the meeting update before he or she sends it to attendees for the meeting update to be accepted.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbenv kbprb kbhotfixserver KB328921

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