Microsoft KB Archive/287806

= OL2002: Error Message When You Try to Copy Messages with Names Longer than 40-Characters =

Article ID: 287806

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287806



SYMPTOMS
When you try to copy a message to a folder that has a name longer than 40-characters in length, you may receive the following error message:

The destination folder cannot contain messages/forms.



CAUSE
This problem occurs because of the Hotmail server. Hotmail restricts the length of folder names to 30-characters or less. This restriction has only been observed with Hotmail folders and sub-folders of the Hotmail tree.



WORKAROUND
Use one of the following methods to work around the problem:  Limit folder names to 30-characters or less. Click the Hotmail Inbox, click Tools, point to Send/Receive, and then click Update Folder List to synchronize the Folder list before you copy the items to a new folder. Create new Hotmail folders from the following Hotmail Web site:

http://www.hotmail.com





STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
287424 OL2002: How to Configure Outlook 2002 with Hotmail

287801 OL2002: Error Message When You Try to Move Messages to a Hotmail Bulk Mail Folder

Keywords: kbbug kberrmsg kbnofix KB287806

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