Microsoft KB Archive/141065

= PC Win: MMF Displays No Messages After Integrity Check =

Article ID: 141065

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.5

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This article was previously published under Q141065



SYMPTOMS
If you do an integrity check on your Mail Message File (MMF), your folders and messages may disappear.



CAUSE
This may happen if the pointers stored in the MMF are corrupt.



RESOLUTION

 * 1) Create a new MMF with a different name.
 * 2) From the File menu, choose Import.

From this option, the folders and messages will be viewable for import into the new MMF.
 * 1) Select the folders and messages you want to import to your new MMF.



MORE INFORMATION
For additional information, please see the following articles in the Microsoft Knowledge Base:

132744 Description of Mail Integrity Check MAILINT.EXE

112265 Using F5 or SHIFT Key to Start Mail Utilities

96501 Incorrect Unread Message Count

112210 Check MMF Utility Repeatedly Asks to Check MMF

Additional query words: 3.20 3.50 mail integrity check mmf corrupt import

Keywords: KB141065

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