Microsoft KB Archive/130998

BOB Err Msg: Address Book Experienced an Error (Error #91)

PSS ID Number: Q130998 Article last modified on 01-16-1996

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kbusage

= SYMPTOMS =

When you start Bob Address Book, you may receive the following error message:

The Address Book Experienced an Error (Error #91) during startup. Please check your installation and try again.

Bob error # 0

= CAUSE =

This message occurs because the ABOOK.MDB (Address Book) file is set to read only. Address Book cannot start until the Read Only attribute is removed from the file.

= RESOLUTION 1 =

To resolve this problem, do the following:

  Find the files Utopia.reg and Utopiawa.reg on your system. In Windows 95, click Start, point to Find, click Files or Folders, and type &quot;u*.reg&quot; (without the quotation marks) in the Names box. In Windows 3.x, click Search on the File menu in File Manager and type &quot;u*.reg&quot; (without the quotation marks) in the Search For box.   Double-click Utopia.reg and Utopiawa.reg. You will see a message indicating successful registration. 

-or-

= RESOLUTION 2 =

Remove the file’s Read Only attribute using the following steps:

In Windows 3.x

 * 1) Exit Bob.
 * 2) Start File Manager, usually located in the Main program group.
 * 3) Double-click the MSBOB subdirectory.
 * 4) Double-click the ADDRESS subdirectory.
 * 5) Select your address book file, usually ABOOK.MDB.
 * 6) From the File menu, choose Properties.
 * 7) In the Attributes section of the Properties dialog box, clear the Read Only check box.
 * 8) Return to Bob and open your address book file.

In Windows 95

 * 1) Exit Bob.
 * 2) Click Start, point to Programs, and then click Windows Explorer.
 * 3) Click the MSBOB folder.
 * 4) Click the ADDRESS folder.
 * 5) With your right mouse button, click your address book file, usually ABOOK.MDB.
 * 6) Click Properties.
 * 7) In the Attributes section of the General Properties tab, clear the Read-Only check box.
 * 8) Click OK to keep your changes.
 * 9) Return to Bob and open your address book file.

KBCategory: kbusage KBSubcategory: b_address

Additional reference words: w_bob 1.00 errmsg err msg gp fault gpf general protection ====================================================================== Keywords : B_Address Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.