Microsoft KB Archive/295967

= HIS2000 Clients Fail to Access the Config File on Localized Windows 2000 Systems =

Article ID: 295967

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q295967



SYMPTOMS
When you try to open a 3270 session by using either the Host Integration Server 2000 (HIS 2000) Administrator Client or the HIS 2000 End User Client on a localized Windows 2000 system, you may receive the following error message:

Error: No WMI Servers are available. Cannot access Config CFG files



CAUSE
The HIS 2000 Setup program does not grant the Remote Enable permission to the Everyone group for the Windows Management Instrumentation (WMI) Root\MicrosoftHIS namespace when you install Microsoft Host Integration Server 2000 on a localized Windows 2000 system.



RESOLUTION
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack



WORKAROUND
To work around this problem, do either of the following:
 * From the HIS 2000 root directory, run the following command: Wmiace /namespace:root\microsofthis /user: /mask:0x20

where  is the equivalent group name of the installed language.

For example, if the language is German, the command resembles the following:

Wmiace /namespace:root\microsofthis /user:Jeder /mask:0x20


 * Grant permission manually. To do this, follow these steps:
 * Right-click My Computer and click Manage.
 * In Services and Applications, right-click WMI Control and click Properties.
 * Click the Security tab, then locate and select MicrosoftHIS Namespace.
 * Click Security and grant Remote Enable permissions to the Everyone group.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.



MORE INFORMATION
The HIS 2000 setup program uses a separate command to grant the Remote Enable permissions. The syntax is the following:

Wmiace /namespace:root\microsofthis /user:Everyone /mask:0x20

Because the Everyone group is named differently on localized versions of Windows 2000, this command fails to grant the required permissions.

Additional query words: HIS2000 Namespace WMI Setup WMIACE

Keywords: kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix KB295967

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