Microsoft KB Archive/319831

= Internet Explorer May Not Display the Lock Icon When You Connect with SSL to an OWA Server Through a Proxy =

Article ID: 319831

Article Last Modified on 10/2/2003

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APPLIES TO


 * Microsoft Internet Explorer 6.0

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This article was previously published under Q319831



SYMPTOMS
If you use an HTTPS (Secure Sockets Layer, or SSL) connection to a Microsoft Outlook Web Access (OWA) server through an HTTP proxy, the Internet Explorer lock icon appears briefly and then disappears. If you refresh the page, the icon reappears briefly but disappears again quickly.



CAUSE
This behavior occurs if the OWA server is configured to use Negotiate or NTLM authentication.



WORKAROUND
To work around this problem, use Basic authentication to authenticate with the OWA server. This workaround is safe because Basic authentication is performed through the SSL connection.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The connection is secure, but the lock icon is not displayed correctly.

Additional query words: padlock security

Keywords: kbfix kbenv kbprb KB319831

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