Microsoft KB Archive/938460

= An IBM eServer xSeries 365 computer may stop responding when you install Windows Server 2003 SP1 =

Article ID: 938460

Article Last Modified on 7/2/2007

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APPLIES TO

 Microsoft Windows Server 2003 Service Pack 1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

 Microsoft Windows Server 2003, Web Edition</li></ul> </li></ul>

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<div class="symptoms_section">

SYMPTOMS
An IBM eServer xSeries 365 computer may stop responding in the following situations:
 * The computer restarts after you perform a fresh installation of an integrated version of Windows Server 2003 with Service Pack 1 (SP1)
 * The computer restarts after you upgrade the computer to Windows Server 2003 with SP1

<div class="cause_section">

CAUSE
This issue occurs if the computer is running basic input/output system (BIOS) 1.1 or an earlier version.

<div class="resolution_section">

RESOLUTION
To resolve this issue, update the BIOS to a version that is later than 1.1.

Note This issue is corrected in BIOS 1.12 - RDJT32A and in later versions.

To obtain an updated BIOS, visit the following IBM technical support Web site:

http://www.ibm.com/support/us/

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MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbexpertiseinter kbprb KB938460

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