Microsoft KB Archive/99098

= Erratic Printing with HP IIIsi PostScript and LMSFM =

Article ID: 99098

Article Last Modified on 10/31/2006



This article was previously published under Q99098



SYMPTOMS
When Macintosh clients use the MACPRINT service to send PostScript jobs to a PC-attached HP IIIsi, some jobs may print partially, and some jobs may not be printed at all.



CAUSE
There is a problem with the PostScript implementation contained in the HP IIIsi. Testing at Microsoft determined that the problem occurred with printers that have a firmware datecode of V5.1, an internal font datecode of V2.14, and a PostScript device specific revision of 213. The problem did not occur on printers with a firmware datecode of V6.4R, an internal font datecode of V3.01, and a PostScript device specific revision of 300.



RESOLUTION
Obtain updated printer firmware from HP.

To print out your version numbers from the HP IIIsi test page, take the printer offline, then press and hold the button marked &quot;test&quot; until the LCD indicates the test page is being printed.

Additional query words: 1.00 1.00a

Keywords: KB99098

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