Microsoft KB Archive/927857

= The default sort setting does not correctly sort records and some records are missing if you group records by owner in the Neglected Accounts Detail report in Microsoft Dynamics CRM 3.0 =

Article ID: 927857

Article Last Modified on 8/21/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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SYMPTOMS
If you group records by owner in the Neglected Accounts Detail report in Microsoft Dynamics CRM 3.0, the default sort setting does not correctly sort the records that belong to each owner. Additionally, some records are missing from the report.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the problem

 * 1) Log on to the Microsoft Dynamics CRM 3.0 Web client.
 * 2) Click Workplace, expand My Work, click Reports, and then double-click Neglected Accounts.
 * 3) In the Report Review: Neglected Accounts dialog box, click Edit Filter, and then click Clear to clear the filter of the owner value.
 * 4) Click Run Report.
 * 5) In the Group By list, click Owner, and then click View Report.
 * 6) Click Show All to view the records that are grouped by owner in the Neglected Accounts Detail report.

Keywords: kbmbsreports kbtshoot kbmbsmigrate kbbug KB927857

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