Microsoft KB Archive/321533

= OL2002: You Receive Error Messages If You Use a Large Number of Exchange 2000 Recipients =

Article ID: 321533

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q321533



SYMPTOMS
If you select a large number of Microsoft Exchange 2000 Server recipients in the Select Names dialog box in Outlook 2002, you may receive one or both of the following error messages:

The operation failed.

-and-

The action could not be completed.



CAUSE
This problem occurs because the Microsoft Outlook client cannot interpret the error condition that Exchange 2000 Server returns.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

  Date         Time   Version      Size      File name ---  20-Dec-2001  18:43  10.0.3618.0   47,432   Bjablr32.dll 05-Feb-2002 15:14  10.0.3729.0  538,952   Emsmdb32.dll 21-Feb-2002 21:01  10.0.3819.0  850,248   Msmapi32.dll 03-May-2002 20:06  10.0.4030.0  112,968   Emablt32.dll 14-May-2002 17:42  10.0.4109.0  735,560   Outex.dll



WORKAROUND
To work around this problem, configure and use a distribution list (DL). For additional information about how to create distribution lists in Exchange 2000 Server, click the article number below to view the article in the Microsoft Knowledge Base:

251631 How to Create Distribution Lists in Exchange 2000 Server



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).



MORE INFORMATION
This problem does not occur in the following scenarios:
 * If there are public folders or distribution lists in the Global Address List.
 * If you are working in a Microsoft Exchange 5.5 Service Pack 4 environment.
 * If you select multiple users from the Contacts folder.

The problem also occurs in the versions of Microsoft Outlook that are earlier than Outlook 2002.

Additional query words: gal

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexpsp2fix kbhotfixserver KB321533

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