Microsoft KB Archive/923416

= The Remote Registry service does not stop after you install the security update that is associated with security bulletin MS06-008 on a Windows XP-based computer =

Article ID: 923416

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

-



Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
Consider the following scenario. You install the security update that is associated with security bulletin MS06-008 on a Microsoft Windows XP-based computer. When you try to stop the Remote Registry service, the service does not stop. For more information about the security update that is associated with security bulletin MS06-008, click the following article number to view the article in the Microsoft Knowledge Base:

911927 MS06-008: Vulnerability in WebClient could allow remote code execution



CAUSE
This problem occurs because the Remote Registry service uses a legacy remote procedure call (RPC) API. This RPC API causes the Remote Registry service to share a Svchost.exe process with the following services:
 * SSDP Discovery Service
 * TCP/IP NetBIOS Helper
 * WebClient

The RPC API will only stop the Remote Registry service if the other services that share the Svchost.exe process are stopped first. The RPC API waits for the other services that share the Svchost.exe process to stop. Therefore, when the other services do not stop, the Remote Registry service does not stop either.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 1 (SP1) or later versions installed on the computer.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RemoteRegistry

 Right-click the Type entry, and then click Modify. In the Value data box, type 10, and then click OK. On the File menu, click Exit.</ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how RPC processes work, visit the following Microsoft Web site:

http://technet2.microsoft.com/WindowsServer/en/library/4dbc4c95-935b-4617-b4f8-20fc947c72881033.mspx?mfr=true

Keywords: kbfix kbhotfixserver kbqfe kbpubtypekc KB923416

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.