Microsoft KB Archive/826893

= &quot;Naming Information Could Not Be Located&quot; Error Message When You Try to Start the Active Directory Users and Computers Snap-in =

Article ID: 826893

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Proxy Server 2.0 Standard Edition

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SYMPTOMS
On a Windows 2000-based computer with Proxy Server 2.0 installed, you may receive the following error message when you try to start the Active Directory directory service Users and Computers snap-in:

Naming information could not be located because the server is not operational.



RESOLUTION
To resolve this issue, turn off the Winsock Proxy Server 2.0 client, and then restart the computer. For additional information about how to turn off the WinSock Proxy Server 2.0 client, click the following article number to view the article in the Microsoft Knowledge Base:

812080 HOW TO: Disable the Proxy Server 2.0 Services on a Client Computer

Keywords: kbprb KB826893

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