Microsoft KB Archive/832787

= &quot;Microsoft Money has encountered a problem and needs to close&quot; error message when you start Money 2002 and Money 2003 =

Article ID: 832787

Article Last Modified on 2/12/2007

-

APPLIES TO


 * Microsoft Money 2002 Standard Edition
 * Microsoft Money 2003 Deluxe Edition
 * Microsoft Money 2003 Deluxe and Business Edition
 * Microsoft Money 2003 Standard Edition

-



SYMPTOMS
When you start Microsoft Money 2002 or Microsoft Money 2003, you may receive an error message that is similar to the following:

Microsoft Money has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to the following: AppName     AppVer      ModName     ModVer      Offset MSMONEY.EXE 11.0.0.716  MSVCRT.DLL  6.0.8797.0  0000a6ff



CAUSE
This issue occurs if the Microsoft Data Access Components (MDAC) installation is damaged or you do not have the most recent version installed.



RESOLUTION
To resolve this issue, follow these steps:  To obtain the latest version of MDAC, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/data/aa937712.aspx

 Download, and then install the latest version of MDAC. Restart your computer. Start Microsoft Money.

Keywords: kberrmsg kbprb KB832787

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.