Microsoft KB Archive/279834

= XCCC: VBScript Error Type 800A01A8 Occurs When Accessing a Client Mailbox =

PSS ID Number: 279834

Article Last Modified on 10/21/2003

-

The information in this article applies to:


 * Microsoft Outlook Web Access 5.5 SP 1
 * Microsoft Outlook Web Access 5.5 SP 2
 * Microsoft Outlook Web Access 5.5 SP 3
 * Microsoft Exchange Server 5.5

-



This article was previously published under Q279834



SYMPTOMS
When you try to access a client mailbox by using Outlook Web Access (OWA), you may receive the following error message:

Error Type:

Microsoft VBScript runtime (0x800A01A8)

Object required: 'Application(...)'

Exchange/USA/Logon.asp, line 12



CAUSE
This issue can occur if you installed OWA on a server that is also running one or more of the following programs:
 * Microsoft FrontPage 98
 * Microsoft FrontPage 2000
 * Microsoft Visual Studio 6.x
 * Microsoft Visual InterDev
 * Seagate Crystal Reports



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Open Control Panel, double-click Add/Remove Programs, and then remove the programs that are listed in the precending section.
 * 2) Insert the Exchange Server 5.5 CD-ROM and click Add/Remove components.
 * 3) Click to clear the Outlook Web Access check box to remove the OWA component.
 * 4) Run Exchange Server 5.5 Setup to reinstall the OWA component.
 * 5) Apply your current Exchange Server 5.5 service pack.
 * 6) Reinstall your development programs.

Keywords: kbpending kbprb KB279834

Technology: kbExchange550 kbExchangeSearch kbOutlookSearch kbOWA550 kbOWA550SP1 kbOWA550SP2 kbOWA550SP3 kbZNotKeyword2

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.