Microsoft KB Archive/237751

= Virtual Private Networking Connection Stops Responding (Hangs) When Disconnecting =

Article ID: 237751

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95
 * Microsoft Windows 95
 * Microsoft Windows 95

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This article was previously published under Q237751



SYMPTOMS
You may experience any one of the following symptoms:
 * When you attempt to cancel a Virtual Private Networking (VPN) connection, the VPN connection stops responding (hangs).
 * When the connection to your Internet service provider (ISP) times out, the VPN connection may stop responding (hang).



CAUSE
This behavior can occur if the Point-to-Point Tunneling Protocol (PPTP) driver does not disconnect correctly.



RESOLUTION
To resolve this problem, obtain the Virtual Private Networking (VPN) Update for Windows 98 and Dial-Up Networking (DUN) version 1.3. For additional information about the VPN Update for Windows 98 and DUN version 1.3, please see the following article in the Microsoft Knowledge Base:

191540 VPN Update for Windows 98 and Dial-Up Networking 1.3 Available



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbdialup kbprb KB237751

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