Microsoft KB Archive/110194

= Kids: HP DeskJet 500/550C Omits Patterns =

Article ID: 110194

Article Last Modified on 8/15/2005

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APPLIES TO


 * Microsoft Creative Writer 2.0 Standard Edition
 * Microsoft Creative Writer 1.1 Standard Edition
 * Microsoft Creative Writer 1.1a
 * Microsoft Fine Artist 1.0 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition
 * Microsoft WordArt 2.51
 * Microsoft PowerPoint 3.0 Standard Edition

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This article was previously published under Q110194



SYMPTOMS
When you print Creative Writer and Fine Artist documents, PowerPoint slides, or WordArt objects to a Hewlett-Packard (HP) 500 series DeskJet printer, you may find that spletters (shape text objects) do not print correctly. The HP DeskJet 500 series printers omit the patterns in spletters. Patterned spletters are printed with solid instead of patterned fills. This problem has also been reported on HP4Si printers running with Windows 95.

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Upgrading the printer driver does not resolve the problem; the problem occurs with the HP DeskJet driver versions 3.1, 4.0, 5.0 and 6.0. NOTE: The Canon BubbleJet 600 and 600e may display the same behavior because the BubbleJet 600 and 600e drivers are based on the HP DeskJet driver.



MORE INFORMATION
The patterns in spletters print correctly from Creative Writer for the Macintosh to HP DeskWriter printers. The DeskWriter series is Hewlett- Packard's Macintosh-platform equivalent of the DeskJet series.

Additional query words: 1.00 mac kids printout w_wordart word art win Panasonic kx-p kxp fine artist wm_artist hewlett packard desk jet winppt writer wm_ole techinfo mczee mskids 4.0 3.0 macppt 1.10a

Keywords: KB110194

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