Microsoft KB Archive/150010

= XCLN: MS Mail Service May Not be Available for Win3.x Clients =

Article ID: 150010

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0

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This article was previously published under Q150010



SUMMARY
When the Windows 3.x client for Microsoft Exchange is installed, it appears that the MS Mail service is unavailable. If a complete installation of the client is performed without following the procedures below, the MS Mail service will not be available when configuring the Microsoft Exchange client profile.



MORE INFORMATION
The MS Mail service is not selected for installation by default. Use the following procedures to specify installation of the MS Mail service:

CD-ROM Installation

 * 1) Select Custom Installation
 * 2) Highlight the Microsoft Exchange component, then select the Change Option button.
 * 3) Highlight the Information Services component, then select the Change Option button.
 * 4) Select the Microsoft Mail component for installation. (This box is cleared by default)

Shared Network Installation

 * 1) From the Microsoft Exchange Server, select Microsoft Exchange Setup Editor from the Microsoft Exchange program group.
 * 2) From the File menu, select Client Installation Point.
 * 3) Select the drive and directory where the shared installation files are located.
 * 4) From the File menu, select Modify Setup Program Options.
 * 5) From the Setup Program Options dialog, select the Services tab.
 * 6) Select Microsoft Mail from the Available on the Server column, select the Add button, and verify that the Microsoft Mail service is checked in the To be installed on the client column.
 * 7) Subsequent client installations will now include the MS Mail service by default.

For additional information regarding the Setup Editor, please see the following article(s) in the Microsoft Knowledge Base:

147500 XCLN: Microsoft Exchange Shared Client Setup

Additional query words: Mail missing profile sfs pcmail faq

Keywords: kbhowto kbsetup kbusage KB150010

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