Microsoft KB Archive/928219

= A search for communications items in Windows Vista returns no results when you use elevated permissions to run Outlook 2007 =

Article ID: 928219

Article Last Modified on 4/25/2007

-

APPLIES TO

 Microsoft Office Outlook 2007, when used with:  Windows Vista Business

 Windows Vista Enterprise

 Windows Vista Home Basic

 Windows Vista Home Premium</li></ul>

 Windows Vista Ultimate</li></ul>

 Windows Vista Enterprise 64-bit Edition</li></ul>

 Windows Vista Home Basic 64-bit Edition</li></ul>

 Windows Vista Home Premium 64-bit Edition</li></ul>

 Windows Vista Ultimate 64-bit Edition</li></ul>

 Windows Vista Starter</li></ul> </li></ul>

-

<div class="symptoms_section">

SYMPTOMS
When you search for communications items in Windows Vista, the search returns no results. You experience this issue if you use elevated permissions to run Microsoft Office Outlook 2007.

If you do not use elevated permissions to run Outlook 2007, Windows Vista returns communications items in the search results as expected.

<div class="cause_section">

CAUSE
This issue occurs because of the security functionality in Windows Vista. This issue occurs because the Outlook process that is running under the impersonated credentials of an administrator cannot communicate successfully with the SearchProtocolHost process that is running under the standard user account credentials.

In this scenario, Outlook sends items to the Windows Vista indexer. However, the MAPI protocol host cannot connect to the shared MAPI session to index the e-mail messages.

<div class="workaround_section">

WORKAROUND
To work around this issue, restart Outlook 2007 by using your standard user account credentials. Then, perform the search for communications items in Windows Vista.

Additional query words: OL2007 Outlook2007

Keywords: kbenv kbexpertisebeginner kbtshoot kbprb KB928219

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.