Microsoft KB Archive/112735

Help Displays “This Resource Cannot Be Displayed” Message PSS ID Number: Q112735 Article last modified on 10-13-1994 PSS database name: WORD6

6.00 6.00a WINDOWS

= SYMPTOMS =

In place of certain Help elements, Word or WordBasic Help displays the message “This resource cannot be displayed” in certain Help windows. (These are not error messages that appear in normal dialog boxes.)

= CAUSE =

The Help support files SHARERES.DLL and WORDRES.DLL may be improperly installed.


 * SHARERES.DLL must be installed in the SYSTEM subdirectory of the Windows program directory.
 * WORDRES.DLL must be installed in one of the directories specified in the PATH= line of the [MS SHARERES] section of the WIN.INI file.

There should be only one copy of SHARERES.DLL and WORDRES.DLL on your computer. You should delete outdated versions of these files.

= RESOLUTION =

Check the [MS SHARERES] section of the WIN.INI file, and be sure a line points to the location of the SHARERES.DLL and WORDRES.DLL files. For example:

[MS SHARERES] PATH=C:

= REFERENCES =

WDREADME.HLP file, Word for Windows Product Update, If Help displays “This resource cannot be displayed” message

KBCategory: kbsetup KBSubcategory: Additional reference words: 6.00 6.00a error winword display

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================================================================ Copyright Microsoft Corporation 1994.