Microsoft KB Archive/934617

= You cannot detect a device by using the NTFSDOS Professional component in the Winternals Administrators Pak =

Article ID: 934617

Article Last Modified on 7/25/2007

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APPLIES TO


 * Winternals Administrator's Pak 4.2
 * Winternals Administrator's Pak 5.0

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SYMPTOMS
You cannot detect a device by using the NTFSDOS Professional component in the Winternals Administrators Pak.



CAUSE
This problem occurs if the device is incompatible with MS-DOS, or if the device does not load MS-DOS-compatible drivers when it starts.



RESOLUTION
To resolve this problem, use ERD Commander 2002 to detect the device.



MORE INFORMATION
Many Adaptec devices load MS-DOS-compatible drivers when the devices start. Additionally, these Adaptec devices do not require additional configuration. For example, the AAA-13x RAID cards and the 294x SCSI cards both load the appropriate MS-DOS-compatible drivers when the devices start. If a device that is compatible with MS-DOS does not load the appropriate MS-DOS-compatible driver when the device starts, you must add the appropriate ASPI driver.

You can typically find the appropriate ASPI driver in the device driver set or in the Windows\Command folder. The Aspi8dos.sys driver will probably offer you the broadest device compatibility. Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



THINGS TO TRY
To determine whether a device has loaded the appropriate MS-DOS-compatible driver when it starts, restart the computer by using MS-DOS, and then run the fdisk /status command to start the Fdisk tool. If the Fdisk tool detects the device, the appropriate MS-DOS-compatible driver has been loaded.

Additional query words: Winternals KB#: 30002

Keywords: kbtshoot kbexpertiseinter KB934617

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