Microsoft KB Archive/129215

GP Fault Running MS Office Products on Intergraph TD Computers

PSS ID Number: Q129215 Article last modified on 04-21-1995

3.50

WINDOWS

= SYMPTOMS =

Microsoft Office products such as Microsoft Excel, Microsoft Word, Microsoft PowerPoint and Microsoft Access fail with a general protection (GP) fault when run on an Intergraph TD series computer.

= CAUSE =

This problem occurs if the default printer is set to Iplot.

= RESOLUTION =

To correct this problem, do one of the following:


 * Contact Intergraph Technical Support for a fix at (214) 669-9680.
 * Connect to the Intergraph Corporation FTP server (ftp.Intergraph.com) and download TPD.EXE. Extract the file and use the new driver for the plotter.
 * Set the default printer to one of the standard printer (such as an HP IIIsi printer).

The Intergraph products discussed here are manufactured by Intergraph Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kb3rdparty kbprint KBSubcategory: ntdriver ntprint Additional reference words: 3.50 vdm error prodnt ============================================================================= Copyright Microsoft Corporation 1995.