Microsoft KB Archive/142091

= XCLN: No E-form When Sent from a Public Folder =

Article ID: 142091

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q142091



SYMPTOMS
When you read an electronic form that was created using the Microsoft Exchange, version 4.0, Electronic Forms Designer, the following message can appear in the message body as a standard mail message in the recipient's Inbox:

Correctly displaying this item requires a custom form that is either not available or not correctly installed. Please see you network manager for more information.



CAUSE
One reason that the form can not be run is because the send form was only installed to a public folder. The Exchange client will search only the default send form locations (Inbox and Enterprise forms registry). However, the Exchange client will search all available public folders for post forms.



WORKAROUND
To be able to run the form, drag or copy the message to the public folder where the form is installed, or install the folder to the Organization forms library or local folder (mailbox or .PST).

You can create a Send form from a Post form by using the Electronic Forms Designer. This is the recommended solution for Exchange forms managers who wish to install send forms to a public folder.



MORE INFORMATION
For additional information regarding this procedure, please see Chapter 12 of the "Application Designer's Guide" for Microsoft Exchange.

Keywords: kbsetup KB142091

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