Microsoft KB Archive/167830

= XFOR: cc:Mail Dirsync Event ID 14013 and 14018 =

Article ID: 167830

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Enterprise Server
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q167830



SYMPTOMS
When you perform directory synchronization between Exchange and a cc:Mail post office, the following error messages may appear:   Event ID:14013 Source:MSExchangeCCMC Type:Warning Category:Dir-Synch

Description: The Microsoft Exchange directory entry with CCMAIL e-mail address  at  could not be written to Lotus cc:Mail because it conflicts with an existing Lotus cc:Mail entry named . Choose a unique name and update the CCMAIL e-mail address for this entry.

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  Event ID:14018 Source:MSExchangeCCMC Type:Warning Category:Dir-Synch

Description: The Microsoft Exchange Connector for Lotus cc:Mail failed to add  to the Microsoft Exchange directory. This CCMAIL e-mail address already exists: CCMAIL: at  



CAUSE
These errors are caused by an invalid or missing Exchange postoffice comment in the cc:Mail post office.

This may have been caused by manually adding the Exchange Server site name to the post office list with the cc:Mail Administrator program, or by removing the comment for the Exchange postoffice that was created with directory synchronization (dirsync) with the cc:Mail Administrator program.



RESOLUTION
The comment for the Exchange postoffice must be the following:

MSExchangeCCMC

where  is the name of the Exchange Server computer that contains the Microsoft Exchange Connector for Lotus cc:Mail.

Keywords: kbprb kbusage KB167830

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