Microsoft KB Archive/248781

= XADM: Mailbox Manager Installation Error Message: Insufficient Drive Letters Available =

PSS ID Number: 248781

Article Last Modified on 10/1/2003

-

The information in this article applies to:


 * Microsoft Exchange Server 5.5 SP3

-



This article was previously published under Q248781



SYMPTOMS
The installation of Mailbox Manager does not work and you receive the following error message:

Insufficient network drive letters available! Please free two drive letters and try again.



CAUSE
The Exchsrvr\Add-ins folder is not shared or the necessary permissions have been removed.



RESOLUTION
Share the Add-ins folder as follows:  Locate the Exchsrvr\Add-ins folder in Explorer. Right-click the folder, and click Sharing. In the Add-ins Properties dialog box, click Share As. The folder name appears in the Share name field and "Access to EDK objects" (with the quotation marks) appears in the Comment field. Click Permissions. In the Access through share permissions dialog box, verify that the following permissions are set:

Everyone - Read

Exchange Service Account name - Full Control

Administrators - Full Control

 Click OK. Click Apply, and then click OK.</li> Run Mailbox Manager installation.</li></ol>

Keywords: kbprb KB248781

Technology: kbExchange550SP3 kbExchangeSearch kbZNotKeyword2

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.