Microsoft KB Archive/838913

= Disk initialization operation quits if an unexpected error occurs =

Article ID: 838913

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition

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SYMPTOMS
When you use the Disk Management utility under Computer Management to initialize a group of disks on your Microsoft Windows Server 2003-based computer, the initialization operation quits if one of the disks in the list is not successfully initialized. You may also receive the following error message:

Disk Management

The operation was canceled due to an internal error

Therefore, no additional disks are initialized.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---  21-Mar-2004  20:21  5.2.3790.142      168,448  Dmdskmgr.dll 21-Mar-2004 20:21  5.2.3790.142       95,232  Dmvdsitf.dll



WORKAROUND
To work around this problem, try to determine why a disk was not successfully initialized, and then take steps to correct the problem before you initialize the group of disks. Or, do not select the disk that is experiencing the problem when you initialize the group of disks.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
After you apply this hotfix, the initialization operation does not quit if it encounters an error with a particular disk. Instead, the remaining disks are initialized.

Note When the initialization operation is completed, you may receive the following error message:

Logical Disk Manager

The operation did not complete. Check the system event log for more information on the error.

Depending on the cause of the initialization failure, there may or may not be any associated events posted to the system event log. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: write signature wizard abort

Keywords: kbfix kbwinserv2003presp1fix kbbug kbqfe kbhotfixserver KB838913

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