Microsoft KB Archive/128119

Genoa Display Driver Causes Microsoft Bob to Hang

PSS ID Number: Q128119 Article last modified on 11-02-1995

1.00

WINDOWS

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 * - WARNING -   THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN   CONFIRMED, EDITED OR TESTED BY MICROSOFT. USE ONLY   WITH DISCRETION.  *************************************************************** SYMPTOMS ========

If you are using Microsoft Bob and the Genoa 256-color display driver version 1.6 for Microsoft Windows, your computer will stop responding (hang).

= RESOLUTION =

To resolve this problem, do either of the following:

  Call Genoa Systems Corporation at (408) 432-8324 to obtain an updated version of the 256-color Genoa Windows 3.1 display driver. -or-   Use the Super VGA 256-color display driver that is shipped with Microsoft Bob, Microsoft Windows, or Microsoft Windows for Workgroups 3.11. 

= MORE INFORMATION =

The Super VGA 256-color display driver is shipped with Bob and is located in the SVGA.EXE file. SVGA.EXE is a self-extracting file and is located in the MSBOB directory. Copy the SVGA.EXE to an empty directory and run it from to extract its contents. Please see Chapter 15 of your Microsoft Windows “User’s Guide” for additional information on changing your Windows display drivers.

KBCategory: kbusage KBSubcategory: B_Shell

Additional reference words: 1.00 kids w_bob freeze lock up supplied

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================================================================ Copyright Microsoft Corporation 1995.