Microsoft KB Archive/37423

= QuickBasic Support Hours, Press Release October 1990 =

Article ID: 37423

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft QuickBasic 4.5 for MS-DOS, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q37423



SUMMARY
The QB Advisor online Help system provided with the first packaging of Microsoft QuickBasic version 4.50 incorrectly lists the telephone number and service hours for Microsoft Technical Support (MTS) for QuickBasic.

Microsoft introduced a repackaged version of QuickBasic 4.50 in September 1990, and the telephone number and the support hours changed. This is explained in a press release in a separate article, which can be found with the following query:

OnCall and Basic and expanded and support

(On October 23, 1990, Microsoft announced OnCall(TM) for Basic and expanded technical support for Microsoft QuickBasic users.)

Information on MTS has been deleted from the online Help system in the repackaged QuickBasic 4.50. However, the Languages/Hardware support phone number, (425) 637-7096, is still incorrectly listed on the &quot;Product Assistance Request Form&quot; in the back of the repackaged QuickBasic manual.

Instead, QuickBasic customers should call (425) 646-5101, from 8:00 AM to 5:00 PM Monday through Friday (excluding holidays), for entry-level assistance.

Additional query words: QuickBas

Keywords: KB37423

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