Microsoft KB Archive/296519

= Splash screen displays square boxes when you start Outlook Express 6 in Chinese, in Arabic, or in Hebrew =

Article ID: 296519

Article Last Modified on 1/31/2007

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APPLIES TO

 Microsoft Outlook Express 6.0 Microsoft Outlook Express 6.0, when used with:  Microsoft Windows Millennium Edition

 

 

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This article was previously published under Q296519

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For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

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SYMPTOMS
When you start Outlook Express version 6 with the regional settings set to Chinese, Arabic, or Hebrew, the splash screen displays square boxes.

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CAUSE
This behavior can occur because the splash screen conforms to American National Standards Institute (ANSI) standards and does not support the character sets for these languages.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: oe

Keywords: kbbug kbnofix kbui KB296519

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