Microsoft KB Archive/130818

Money: Online Err Msg: Not Enough Time to Process Payment

PSS ID Number: Q130818 Article last modified on 08-18-1998

WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99

WINDOWS

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The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 5.0 for Windows 95 Microsoft Money version 4.0 and 4.0a for Windows 95 == Microsoft Money version 3.0 and 3.0a == 

= SYMPTOMS =

When you send payment instructions to Online Services, you may receive one of the following error messages, where <$> is the dollar amount of the transaction,  is the destination of the payment, and  is the requested pay-by date.

Money 99
The payment to  can’t be made by the date you specified because your bank or brokerage requires more time to process and deliver it.

The earliest this payment can be made is . Do you want to use this date instead?

Money 98 and 5.0
The payment to <Payee> can’t be made by the date you specified because Online Services requires more time to process and deliver it. The earliest this payment can be made is <XX/XX/XX>. Do you want to use this date instead?

Money 4.0
Your request to Pay or Cancel Payment of <$> to <Payee> by <XX/XX/XX> was not processed. ERROR. It could not be paid by <XX/XX/XX>. Online Services did not have enough time to make this payment. Please make sure the Date/Time are correct in your Windows Control Panel. Then change the date of the payment in the Payment Calendar and send it again to Online Services.

Money 3.0
Your request to Pay or Cancel Payment of <$> to <Payee> by <XX/XX/XX> was not processed. ERROR. It could not be paid by <XX/XX/XX>. Online Services did not have enough time to make this payment. Please make sure the Date/Time are correct in your Windows Control Panel. Then change the date of the payment in your Account Book, choose Unvoid Transaction from the Edit menu and send it again to Pay Online.

= CAUSE =

Online Services requires four working days to complete a payment transaction. If you allowed enough time for the transaction, your Windows date settings in Control Panel are probably incorrect.

= RESOLUTION =

Quit Money and verify that the System Date for the computer is the current date by following these steps:

<ol style="list-style-type: decimal;">  In Windows 95/98, click the Start button, point to Settings, and then click Control Panel. In Windows 3.x, double-click the Control Panel icon, usually located in the Main group in Program Manager. </li>  Double-click the Date/Time icon. </li>  Correct the date. </li>  Restart Money. </li>  In the Account Register, select the Epay transaction that could not be processed. </li>  Change the date of the payment to allow four business days. </li>  In Money 99, 98, 5.0 or 4.0, on the Edit menu, point to Mark As, and click to clear the Void check mark. In Money 3.0, click Unvoid Transaction on the Edit menu. </li>  Resend the transaction. </li></ol>

= MORE INFORMATION =

When you enter an Epay transaction that is due in less than four business days, Money displays the following warning

The payment to <Payee> cannot be made on the date you specified. The earliest this payment can be made is <XX/XX/XX>. You can enter this date or a later date, and Online Services will make sure it gets paid on time. Do you want to use this date?

where <Payee> is the payment destination and <XX/XX/XX> is a date four business days from the current date.

If you click Yes, Money enters the earliest date this payment can be made.

Additional query words: w_money electronic payment payee e-pay online Pay- online 97 6.0 7.0 dolly ====================================================================== Keywords : kberrmsg kbdta kbonline Version : WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99 Platform : WINDOWS Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.