Microsoft KB Archive/166134

= OFF97: Error Inserting Object on Certain Hitachi Computers =

Article ID: 166134

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition

-



This article was previously published under Q166134



SYMPTOMS
When you attempt to insert an object in any of the products listed at the beginning of this article, you may receive the following error message

 caused an invalid page fault in module OLE32.DLL at

.

where  is the name of the program that you are running and  is the memory location where the problem occurred. Note that the memory offset may vary each time you receive the error message.



CAUSE
This problem occurs if you are running Microsoft Office 97 on a Hitachi Mx150 or Mx166 computer.



STATUS
Hitachi America has confirmed this to be a problem when you use the Hitachi Mx150 and Mx166 computer models. Contact Hitachi for possible fixes or workarounds.



MORE INFORMATION
The Hitachi Mx150 and Mx166 computer models are manufactured by Hitachi America, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For information about how to contact Hitachi America, query in the Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: unrecoverable application actt

Keywords: kb3rdparty kberrmsg kbprb KB166134

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.