Microsoft KB Archive/819624

= &quot;Server Busy&quot; Message Appears When You Run a Performance Query =

Article ID: 819624

Article Last Modified on 10/25/2006

-

APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

-





SYMPTOMS
When you use a Performance View in the Microsoft Operations Manager (MOM) 2000 Administrator Console to view performance data, you may receive the following message many times until the query is completed:

This action cannot be completed because the other program is busy. Choose 'Switch To' to activate the busy program and correct the problem.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must apply MOM Service Pack 1 before you apply this hotfix.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date       Time   Size   File name -  13-May-2003  03:00  3,797,056  Q819624.exe 12-May-2003 13:13  4,642,278  MonitorGui.dll This hotfix replaces the server busy dialog with an hourglass pointer. The hourglass pointer indicates that the query is processing data.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Keywords: kbhotfixserver kbqfe kberrmsg kbperformance kbqfe kbfix kbbug KB819624

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.