Microsoft KB Archive/939528

= The Office Communications Server 2007 snap-in or the Computer Management snap-in is not available on a Communications Server 2007 front-end server or on a Communications Server 2007 Access Edge server =

Article ID: 939528

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Office Communications Server 2007 Enterprise Edition
 * Microsoft Office Communications Server 2007 Standard Edition

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SYMPTOMS
On a computer that is running a 64-bit version of Microsoft Windows, you configure Microsoft Office Communications Server 2007 as a front-end server or as an Access Edge server. However, the Office Communications Server 2007 snap-in is not available on Communications Server 2007 front-end server. Or, the Computer Management snap-in is not available on Communications Server 2007 Access Edge server.



RESOLUTION
To resolve this issue, follow these steps.

Communications Server 2007 front-end server
 * 1) Click Start, click Run, type MMC -32, and then click OK.
 * 2) On the File menu, click Add/Remove Snap-in.
 * 3) In the Add/Remove Snap-in dialog box, click Add.
 * 4) In the Add Standalone Snap-in dialog box, click Office Communications Server 2007, click Add, and then click Close.
 * 5) In the Add/Remove Snap-in dialog box, click OK.

Communications Server 2007 Access Edge server

Click Start, click Run, type compmgmt.msc -32, and then click OK.



MORE INFORMATION
For more information about 32-bit snap-ins and about 64-bit snap-ins on 64-bit versions of Windows, click the following article number to view the article in the Microsoft Knowledge Base:

898657 You are prompted to choose between the 64-bit MMC snap-in and the 32-bit MMC snap-in when you try to open a MMC snap-in on a computer that is running an x64-based version of Windows Server 2003 or Windows XP Professional x64 Edition

Keywords: kbexpertiseinter kbtshoot kbprb KB939528

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