Microsoft KB Archive/198909

= XLN: Error Msg: Can't Open This Item. Could Not Complete The Operation. =

Article ID: 198909

Article Last Modified on 11/3/2004

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APPLIES TO

 Microsoft Outlook 98 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 95

 Microsoft Windows NT 4.0  Microsoft Exchange Server 5.5 Standard Edition</li></ul>

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This article was previously published under Q198909

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SYMPTOMS
The following error may occur when you open a mail message in Microsoft Outlook:

Can't open this item. Could not complete the operation. One or more parameter values are not valid.

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CAUSE
One or more of the message's MAPI properties may be corrupt or invalid.

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RESOLUTION
You may be able to view the MAPI properties of the message using the MDB Viewer (Mdbvu32.exe) utility, which is included on the Microsoft Exchange Server CD in the Support\Utils directory.

By viewing the message properties, you may be able to determine the corrupt property, and possibly reset it to a valid value.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2000

Keywords: kberrmsg kbbug kbpending KB198909

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