Microsoft KB Archive/148982

= XCLN: Prints Multiple Copies of Messages Using Print Icon =

Article ID: 148982

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q148982



SYMPTOMS
When you use the toolbar icon to print messages, more than one copy may be printed.



CAUSE
This behavior is by design.



WORKAROUND
The toolbar icon for printing is a "fast print" option. This option does not pop up a dialog box to change the settings. This fast print option will pick up the settings from the last time the print options were selected.

To set this back to make only one copy:
 * 1) Click Print on the File menu.
 * 2) In the dialog box, select only one copy.
 * 3) Print the message.

The next time that the fast print option is used from the toolbar icon, Microsoft Exchange client will only print one copy.

Keywords: kbprint KB148982

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