Microsoft KB Archive/331328

= FIX: Background processing is rescheduled repeatedly in MCMS =

Article ID: 331328

Article Last Modified on 10/12/2005

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition
 * Microsoft eMbedded Visual C++ 3.0
 * Microsoft Content Management Server 2001 Service Pack 1

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This article was previously published under Q331328





SYMPTOMS
If you are running Microsoft Content Management Server 2001 (MCMS) in a load-balanced cluster or on a single computer, background processing is rescheduled repeatedly when MCMS determines that another computer is performing background processing. Therefore, background processing is never completed.

When this problem occurs, the following entries may be logged in the event log: ID:1600 Desc: Background Processing started.

ID:1600 Desc: Background Processing failed to set the last processing date.

ID:1600 Desc: Background Processing performed by another machine.

ID:1600 Desc: Background Processing is scheduled to run at YYYY-MM-DD HH:MM:SS



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name -  31-Oct-2002  21:25  4.1.1018.0  1,132,544  Aeserverobject.dll Note Because of file dependencies, you must have Microsoft Content Management Server 2001 Service Pack 1 installed to apply this hotfix.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Content Management Server 2001.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbcontentmgtserv2001presp2fix kbhotfixserver KB331328

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