Microsoft KB Archive/173144

Money 98: Uninstalling Netscape 3.0 Hangs Money

PSS ID Number: Q173144 Article last modified on 08-19-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

If you uninstall Netscape Navigator 3.0 and then attempt to run Microsoft Money, Money stops responding (hangs).

= CAUSE =

When you remove Netscape Navigator 3.0, it removes a Windows registry key that the Microsoft Internet Explorer component of Money needs to function.

= RESOLUTION =

Microsoft has created a .reg file (Htmkey.reg), to resolve this issue. The file is available for download from the Microsoft Software Library:

~ Htmkey.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services

Save the file to a location on your hard disk drive and then double-click Htmkey.exe. This extracts two files:


 * Htmkey.reg (1Kb in size)
 * Readme.txt (1Kb in size)

The Readme.txt file contains information on how to use this file.

Contents of Readme.txt
This readme file contains information on what to do once the .reg file htmkey.exe has been downloaded. Follow the steps below to resolve the problem in Money 98.


 * 1) Quit Money.
 * 2) Go to the location where you saved Htmkey.exe and double-click the htmkey.reg file.
 * 3) When notified that this was successfully registered, click OK.

= MORE INFORMATION =

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= Additional query words: woody 6.0 hang money_98 =

Keywords : kb3rdparty kbfile kbdta kbonline Version : WINDOWS:98 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.