Microsoft KB Archive/824927

= The computer unexpectedly restarts when you try to build a Web project in Windows 2000 =

Article ID: 824927

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you try to build a Web project by using Microsoft Visual Studio .NET, your Microsoft Windows 2000-based computer may unexpectedly restart. If your computer is configured so that it does not automatically restart when a Stop error occurs, you may receive a Stop error message that is similar to the following:

STOP: 0x00000024 (0x0019025E, 0xB2D53944, 0x0B2D5359C, 0x80499C21)

NTFS_File_System

Note Although you may experience this problem more frequently when you try to compile a project, this problem may also occur when you try to open a project.



CAUSE
This problem occurs because a NULL pointer may be dereferenced during the compilation of the project. In this scenario, an access violation occurs. Therefore, Windows 2000 stops responding.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must be running Microsoft Windows 2000 Service Pack 3 (SP3) or later to install this hotfix.

For additional information about how to obtain the latest Windows 2000 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Restart requirement
You must restart your computer to apply the changes after you install this hotfix. However, you do not have to restart your computer immediately after you install this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name ---  21-Sep-2003  00:36  5.0.2195.6824      29,712  Mountmgr.sys 09-Oct-2003 02:22  5.0.2195.6864   1,698,496  Ntkrnlmp.exe 09-Oct-2003 02:22  5.0.2195.6864   1,697,856  Ntkrnlpa.exe 09-Oct-2003 02:23  5.0.2195.6864   1,718,592  Ntkrpamp.exe 09-Oct-2003 02:22  5.0.2195.6864   1,676,160  Ntoskrnl.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New naming schema for Microsoft Windows hotfix packages

824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB824927

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