Microsoft KB Archive/257835

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XADM: Cannot Change SMTP Directories in Exchange System Manager

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Q257835

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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IMPORTANT: This article contains information about editing the metabase. Before you edit the metabase, verify that you have a backup copy that can be restored if a problem occurs. For information about how to do this, view the "Configuration Backup/Restore" Help topic in Microsoft Management Console (MMC).

SYMPTOMS
When you use Exchange System Manager, you cannot specify the location of the SMTP files that are created in Microsoft Exchange 2000 Server.

WORKAROUND
To work around this problem:

Stop the SMTP service.

 Click Start, point to Programs, point to Administrative Tools, and then click Services. In the MMC Services window, click the Simple Mail Transport Protocol (SMTP) service. On the Action menu, click Stop.

Identify the current queue folder and determine whether it is on a FAT or NTFS file system. Note that this is for VSI number 1. There may be more than one.


 * 1) At a command prompt, type:
 * 2) Use Windows Explorer to check the properties of the corresponding logical drive. The file system is listed on the General tab of the Disk Properties dialog box.

Identify the target folder. Again, use Windows Explorer to ensure that it uses the same file system as the current queue folder, and that it has enough free disk space.

Copy all of the files from the source to the destination, ensuring that the copy operation succeeded.

Change the Microsoft Internet Information Service (IIS) Metabase key, /smtpsvc/1/QueueDirectory, to point to the new destination.

  At a command prompt, type "cscript.exe c:\inetpub\adminscripts\adsutil.vbs set smtpsvc/1/queuedirectory 'd:\exchsrvr\mailroot\vsi 1\queue'" where "d:\exchsrvr\mailroot\vsi 1\queue" is the target folder. 

Start the SMTP service.

 Click Start, point to Programs, point to Administrative Tools, and then click Services. In the MMC Services window, click the Simple Mail Transport Protocol (SMTP) service.</li> On the Action menu, click Start.</li></ol>

STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server.

MORE INFORMATION
There may be times when a user needs to modify the location of these files for performance reasons.

Additional query words:

Keywords :

Issue type : kbbug

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