Microsoft KB Archive/299976

= &quot;Fatal Exception 0D&quot; Error Message When You Start Microsoft Windows 98 =

Article ID: 299976

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q299976



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you start Microsoft Windows 98, you may receive error messages similar to the following ones:

A Fatal Exception 0D has occurred at  in VxD APIX(01)

where  is a string of random characters.

-or-

Invalid vxd dynamic link call from apix(01)+  to device   service 3

where  and   are strings of random characters.

These error messages may also be displayed when you attempt to install a new hardware device on your computer.



CAUSE
This issue may be caused by a damaged Apix.vxd file.



RESOLUTION
To resolve this issue, use the System File Checker Tool to replace the damaged Apix.vxd file with the original version of the file that is included in Windows 98:  On the Start menu, point to Find, and then click Files or Folders. In the Named box, type apix.vxd . In the Look in box, click My Computer, and then click Find Now. In the list of found files, right-click the Apix.vxd file that is located in the Windows\System\Iosubsys folder, and then click Rename. Type apix.old, and then press ENTER. Close the Find: Files Named Apix.vxd window.</li> Restart the computer.</li> Insert the Windows 98 CD-ROM into your CD or DVD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent the Windows 98 CD-ROM from starting automatically.</li> On the Start menu, and then click Run.</li> In the Open box, type sfc.exe, and then click OK.</li> Click Extract one file from installation disk.</li> In the Specify the system file you would like to restore box, type Apix.vxd, and then click Start.</li> In the Restore From box, type the following line, and then click OK (where  is the drive letter of your CD or DVD-ROM drive):



</li> In the Save File In box, type the following line, and then click OK (where  is the drive letter of the hard disk on which you installed Windows 98):



</li> Restart the computer, and then install your new hardware device.</li></ol>

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MORE INFORMATION
For additional information about the System File Checker Tool in Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:

185836 Description of the System File Checker Tool (Sfc.exe)

Additional query words: win98x

Keywords: kberrmsg kbfatalexerr0d kbprb KB299976

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