Microsoft KB Archive/243407

= XCLN: IMO with Symantec Fax Starter Edition Outlook Ignores Some Telephony Settings =

Article ID: 243407

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q243407



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you use Outlook 2000 Internet Mail Only (IMO) and Symantec Fax Starter Edition, Outlook ignores the following settings in the Telephony tool in Control Panel:

To disable call waiting, dial

-and-

For long distance calls, use this calling card



STATUS
Microsoft has confirmed that this is a problem in Microsoft Outlook 2000.



MORE INFORMATION
This problem does not occur when you use Outlook 2000 in Corporate Workgroup mode with MSFax.

Additional query words: 9.0

Keywords: kbbug kbpending KB243407

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