Microsoft KB Archive/837920

= Service Advertising Protocol does not work as expected after you apply Internet Explorer security update MS03-032 or later =

PSS ID Number: 837920

Article Last Modified on 9/27/2004

-

The information in this article applies to:

 Microsoft Internet Explorer 6.0 SP1, when used with:  the operating system: Microsoft Windows XP

 the operating system: Microsoft Windows 2000

 the operating system: Microsoft Windows Millennium Edition

 the operating system: Microsoft Windows 98</li></ul> </li> Microsoft Internet Explorer 5.01 SP4, when used with:  the operating system: Microsoft Windows 2000</li></ul> </li> Microsoft Internet Explorer 5.01 SP3, when used with:  the operating system: Microsoft Windows 2000</li></ul> </li></ul>

-

<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you install one or more of the following Internet Explorer security updates, the non-Microsoft program Service Advertising Protocol (SAP) may not function as expected:

822925 MS03-032: August 2003 cumulative patch for Internet Explorer

828750 MS03-040: October 2003 cumulative patch for Internet Explorer

824145 MS03-048: November 2003 cumulative security update for Internet Explorer

823894 MS04-004: Cumulative security update for Internet Explorer

<div class="cause_section">

CAUSE
This problem occurs because the security updates that are listed in the &quot;Symptoms&quot; section install the same version of the Shlwapi.dll file. The Shlwapi.dll file uses a base memory address that is below the memory address location 0x7000000. Therefore, the base memory address from the Shlwapi.dll file may interfere with other programs that require a non-fragmented memory address space below the memory address 0x7000000.

<div class="resolution_section">

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;%5BLN%5D;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Internet Explorer 6.01 SP1 <pre class="fixed_text">  Date         Time   Version            Size    File name --  03-Mar-2003  17:24  6.0.2800.1172      33,792  Ieuninst.exe 09-Oct-2003 17:04  6.0.2800.1271      27,136  Ieupdate.exe 16-Oct-2003 20:38  6.0.2800.1276     395,264  Shlwapi.dll Internet Explorer 5.01 SP4 <pre class="fixed_text">  Date         Time   Version            Size    File name --  03-Mar-2003  17:24  6.0.2800.1172      33,792  Ieuninst.exe 09-Oct-2003 17:04  6.0.2800.1271      27,136  Ieupdate.exe 23-Oct-2003 00:08  5.0.3810.2200     279,824  Shlwapi.dll Internet Explorer 5.01 SP3 <pre class="fixed_text">  Date         Time   Version            Size    File name --  03-Mar-2003  17:24  6.0.2800.1172      33,792  Ieuninst.exe 09-Oct-2003 17:04  6.0.2800.1271      27,136  Ieupdate.exe 22-Oct-2003 23:51  5.0.3523.2200     279,824  Shlwapi.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbQFE kbIE600preSP2fix kbfix kbbug KB837920

Technology: kbIE501Search kbIE501SP3 kbIE501SP4 kbIE600Search kbIE600SP1 kbIEsearch kbOSWin2000 kbOSWin98 kbOSWinME kbOSWinSearch kbOSWinXP kbOSWinXPSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.