Microsoft KB Archive/158396

= Explorer Hangs When Creating a New Folder On a MAC Volume =

Article ID: 158396

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q158396



SYMPTOMS
Windows NT Explorer may stop responding (hang) for 10-20 seconds when you type a new folder name on a local or remote Macintosh-accessible (Service For Macintosh User Authenticated Method) volume or folder. After the computer stops responding, the new folder name reverts to "New Folder" until you refresh the window. At this time, the folder name becomes the incomplete name entered before your computer stopped responding. You can now rename the incomplete folder name to a new folder name without experiencing the same behavior.



RESOLUTION
To avoid or work around this problem, use the File Manager interface.
 * 1) Click the Start button, and then click Run.
 * 2) Type winfile . This will access the File Manager interface.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: macfile non-responsive lock locks freezes hangs

Keywords: kbbug kbfix kbnetwork KB158396

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