Microsoft KB Archive/118893

Money: Checks Slide When Printing from an Epson EX-800 Printer

PSS ID Number: Q118893 Article last modified on 07-14-1997

3.00

WINDOWS

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3.00 WINDOWS kbprint kbbuglist

= SYMPTOMS =

When you print multiple voucher checks from the Epson EX-800 printer, the checks slide down the page.

= RESOLUTION =

To avoid this problem, do the following:

  From the File menu, choose Print Checks.   In the Print Range box, choose Select Checks. Select the checks you want to print. NOTE: You may also choose the Select All button if you want to print all checks.   Choose the OK button. 

The checks will now print correctly.

= STEPS TO REPRODUCE PROBLEM =

Set the Epson EX-800 printer as the default Windows printer.


 * 1) From the File menu, choose Print Checks.
 * 2) In the Print Range box, choose Print All.
 * 3) Choose the OK button.

The checks will slide down the page as each one prints out.

= MORE INFORMATION =

Microsoft has confirmed this to be a problem in Money version 3.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

NOTE: This behavior has also been reported to occur on an Okidata 400 laser.

KBCategory: kbprint kbbuglist KBSubcategory:

= Additional reference words: 3.0 sneak creeping creeps slide slides down =

Keywords : kbbuglist kbprint Version : 3.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.