Microsoft KB Archive/273858

= Volume Settings Revert After You Restart Your Computer =

Article ID: 273858

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q273858



SYMPTOMS
After you restart your computer after you changed the volume settings for your computer, the volume settings may revert to the previous settings.



CAUSE
This problem can occur if the following conditions exist:
 * You are using a Windows Driver Model (WDM) audio driver. Note that this issue does not occur unless you are using a WDM driver.
 * You adjusted the volume settings by pressing the appropriate volume or mute key on your computer, or by using one of the following key combinations:
 * FN+PAGE UP (increase volume)
 * FN+PAGE DOWN (decrease volume)
 * FN+END (mute)

Under these conditions, the changes you make are not saved to the registry, and volume settings revert to the previous settings after you restart your computer.



RESOLUTION
To work around this problem, double-click the speaker icon on the right side of the taskbar, adjust the appropriate volume settings, and then quit the Volume Control tool.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mixer

Keywords: kbprb kbsound KB273858

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