Microsoft KB Archive/78648

{| = Excel: Setup Program Requests Ejected Disk and Then Fails =
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Last reviewed: October 6, 1997

Article ID: Q78648 3.00 MACINTOSH kbsetup

SUMMARY
The Microsoft Excel for the Macintosh version 3.0 Setup program fails if one or more of the files to be installed is missing on one of the installation disks. When the Setup program tries to install the missing file, it ejects the current disk and displays the following message:

Please insert:  When the current disk is reinserted, the message remains on the screen, but the disk is not ejected. The only option is to click the Cancel button. This brings up the following alert: Install Interrupted. Some Options May Be Only Partially Installed The Setup program returns to the initial setup screen.

MORE INFORMATION
To receive a set of replacement disks, call Microsoft End User Sales at (800) 426-9400. If you are outside the United States you will need to contact the local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

http://www.microsoft.com/worldwide/default.htm For more information on the contents of the Setup disks, query on the following words: disk and contents
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