Microsoft KB Archive/158351

= Mac Multimedia: Network Connection May Cause Problems =

Article ID: 158351

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Ancient Lands for the Macintosh
 * Microsoft Art Gallery 1.0 for Macintosh
 * Microsoft Bookshelf 96-97 for Macintosh
 * Microsoft Cinemania 94 for Macintosh
 * Microsoft Dangerous Creatures 1.0 for Macintosh
 * Microsoft Dinosaurs 1.0 for Macintosh
 * Microsoft Encarta Encylopedia 1994 Edition
 * Microsoft Encarta Encyclopedia 95 for Macintosh
 * Microsoft Encarta Encyclopedia 96 for Macintosh
 * Microsoft Encarta Encyclopedia 97 for Macintosh
 * Microsoft Isaac Asimov's The Ultimate Robot for the Macintosh
 * Microsoft Musical Instruments 1.0 for Macintosh
 * Microsoft Cinemania 96 for Macintosh
 * Microsoft Cinemania 97 for Macintosh
 * Microsoft Ultimate Frank Lloyd Wright for Macintosh
 * Microsoft Wine Guide 1.0 for Macintosh
 * Microsoft Wine Guide 1.0a for Macintosh
 * Microsoft Wine Guide 2.0 for Macintosh

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This article was previously published under Q158351



SYMPTOMS
When you use one of the programs listed at the top of this article over a network, you may experience some of the following behaviors:
 * Error messages requesting that a CD-ROM to be inserted.
 * Computer stops responding (Hangs)



CAUSE
When a program requests a media item (such as a sound, picture, or movie) from its source (usually a CD-ROM), you may receive an error message or the computer may stop responding if the program doesn't find the requested item within a reasonable amount of time.



RESOLUTION
To resolve the problem, use some of the following troubleshooting methods
 * As a test, try running the program from a local CD-ROM drive (if available).
 * Make sure the network is functioning reliably and that the program always has access to the source media.
 * Attempt to connect two computers directly via a serial cable, using the printer or modem port on the computers.



MORE INFORMATION
Programs shipped on compact disc are often designed to have access to a local CD-ROM drive. When the program is forced to depend on a network connection, the information may not be received within an allowable amount of time.

Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm AppleTalk apple talk Ethernet ether net crash bomb hangs freeze cd disc cdrom macmm

Keywords: KB158351

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