Microsoft KB Archive/305170

= Arescom CPE Cannot Be Detected During The MSN Broadband DSL Setup =

PSS ID Number: 305170

Article Last Modified on 5/22/2003

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The information in this article applies to:


 * Microsoft Internet Explorer 5.5 for Windows 98
 * Microsoft Internet Explorer 5.01 for Windows 98 SP 1
 * Microsoft Internet Explorer 5.01 for Windows 98 SP 2
 * Microsoft Internet Explorer 5.0 for Windows 98
 * MSN DSL, version 2.0

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This article was previously published under Q305170



SYMPTOMS
During MSN Broadband DSL Setup, you are prompted to connect the Customer Premises Equipment (CPE) or Digital Subscriber Line (DSL) modem even though the CPE is already connected.



CAUSE
Your computer is configured to use a proxy server and cannot detect the CPE.



RESOLUTION
To resolve this issue


 * 1) Start Internet Explorer.
 * 2) Click Tools, click Internet Options, and then click the Connections tab.
 * 3) Click LAN Settings.
 * 4) Clear all boxes.
 * 5) Click OK, click OK again, and then quit Internet Explorer.
 * 6) Continue with MSN Broadband DSL Setup.

Additional query words: kbimu; CPE; MSN; MSN DSL

Keywords: kbprb KB305170

Technology: kbIE500Search kbIE500Win98 kbIE501Win98SE kbIE501Win98SP1 kbIE550Search kbIE550Win98 kbIE550Win98SP2 kbIE98Search kbIEsearch kbMSNDSL200 kbMSNSearch

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