Microsoft KB Archive/833176

= You receive a &quot;Mqbkup error: 80 The file exists&quot; error message when you try to restore a backup in Message Queuing =

Article ID: 833176

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Message Queuing 3.0

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SYMPTOMS
When you try to restore a Microsoft Message Queuing backup by using the Mqbkup.exe utility, it may fail, and you receive the following error message:

Mqbkup error: 80 The file exists.



CAUSE
This problem occurs if you use the Computer Management tool to move the Message Queuing storage directories so that the transaction logs are in a private directory that is not shared or accessible by others. When you restore a backup by using the Mqbkup.exe utility, it first deletes all files from the directories, and then copies the backed up files to these empty directories. The Mqbkup.exe utility did not delete files from the directory that holds the transaction logs. Therefore, it does not copy to that directory, and you receive the error message.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  03-Dec-2003  19:49  5.2.1723.107       28,160  Mqbkup.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New File Naming Schema for Microsoft Windows Software Update Packages

Additional query words: MSMQ

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB833176

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