Microsoft KB Archive/922366

= Error message when you try to install management point, a server locator point, or any other SMS site system component in Systems Management Server 2003 =

Article ID: 922366

Article Last Modified on 2/8/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you try to install a Microsoft Systems Management Server (SMS) 2003 management point, a server locator point, or any other SMS site system component, an error message that resembles one of the following examples is logged in the Sitecomp.log file on the site server.

Example 1: Status message 4912 when you try to install an SMS 2003 management point

Publishing  as a Management Point into Active Directory.

SMS-MP-DEV- could not be updated, Win32 error = 5

STATMSG: ID=4912 SEV=E LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_SITE_COMPONENT_MANAGER&quot; SYS= SITE=DEV PID=2672 TID=3300 GMTDATE=Mon Dec 08 14:15:40.822 2003

ISTR0=&quot;cn=SMS-MP-DEV- &quot; ISTR1=&quot;&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0

Example 2: Error 5 when you try to install an SMS 2003 server locator point

Publishing  as an SLP into Active Directory.

SLP Class SMS-SLP-DEV- already exists.

Updating SMS-SLP-DEV- could not be updated, error 5.

STATMSG: ID=4912 SEV=E LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_SITE_COMPONENT_MANAGER&quot; SYS= SITE=DEV PID=2672 TID=3300 GMTDATE=Mon Dec 08 14:15:40.838 2003 ISTR0=&quot;cn=SMS-SLP-DEV- &quot; ISTR1=&quot;&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0

Polling complete.



CAUSE
This issue occurs when the SMS site server computer account does not have the required permissions to access the Systems Management container in Active Directory.



RESOLUTION
To resolve this issue, you must grant the site server computer account full rights to the Systems Management container and to all its child objects in Active Directory services.

For more information about how to set the correct permissions in Active Directory services for SMS 2003, see the &quot;Active Directory Schema Modification and Publishing for Systems Management Server 2003&quot; white paper. To download the complete white paper, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=D1DE764C-8E26-455F-BEE5-34FB1CA9F2C4&displaylang=en

