Microsoft KB Archive/934070

= Error message when you try to access the ProClarity Analytics Server administration tool: &quot;Server Error. XML document must have top level element&quot; =

Article ID: 934070

Article Last Modified on 3/23/2007

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APPLIES TO


 * Microsoft ProClarity Analytics Server 6.3
 * ProClarity Analytics Server 6.2
 * ProClarity Analytics Server 6.1
 * ProClarity Analytics Server 6.0

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SYMPTOMS
When you try to access the Microsoft ProClarity Analytics Server administration tool, you receive the following error message:

Server Error. XML document must have top level element.



RESOLUTION
To resolve this issue, following these steps:
 * 1) Open the Internet Information Services (IIS) Manager snap-in.
 * 2) In the console tree, right-click Default Web Site, and then click Properties.
 * 3) On the Home Directory tab, click Configuration.
 * 4) On the Mapping tab of the Application Configuration dialog box, make sure that the Cache ISAPI extensions check box is selected.

Keywords: kbtshoot kbexpertiseinter kbprb KB934070

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