Microsoft KB Archive/318858

= Visio2002: Error Message: VISIO Caused a General Protection Fault in Module NVDISP.DRV =

Article ID: 318858

Article Last Modified on 1/6/2006

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APPLIES TO


 * Microsoft Visio 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio Network Center
 * Microsoft Visio Network Center

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This article was previously published under Q318858



SYMPTOMS
When you are working in Microsoft Visio 2002, you may receive the following error message:

VISIO caused a General Protection Fault in module NVDISP.DRV at 001.0000b4d1.



CAUSE
This behavior can occur if an NVIDIA video card is installed in your computer, and the driver for the video card is damaged or incompatible with Visio 2002.



RESOLUTION
To resolve this issue, update your video-card driver. To do this, browse to the following NVIDIA Web site, and then follow the instructions to update your driver:

http://www.nvidia.com/view.asp?PAGE=drivers



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: crash display graphics prb

Keywords: kbprb KB318858

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