Microsoft KB Archive/938636

= Message when you use the error-checking tool in Windows Vista to scan a Secure Digital card for errors: &quot;Some problems were found and fixed&quot; =

Article ID: 938636

Article Last Modified on 8/29/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Business 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Starter

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SYMPTOMS
Consider the following scenario:
 * On a Windows Vista-based computer, you insert a Secure Digital (SD) card into a card reader that is connected to the computer.
 * You use the error-checking tool in Windows Vista to scan the SD card for errors.
 * You have the Scan for and attempt recovery of bad sectors option selected in the error-checking tool.

However, when the scan is complete, you receive a message that resembles the following:

Some problems were found and fixed.

You do not experience this problem if you use the SD card to perform another action before you use the error-checking tool to scan for errors.



CAUSE
This problem occurs if the SD card driver incorrectly reports the size of the SD card. Specifically, the card driver may not report all the sectors of the SD card. In this scenario, the sectors of the SD card that are not reported by the card driver are processed by the error-checking tool as bad sectors.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: dsk volume partition

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseinter kbhotfixserver kbwinvistapostrtmfix KB938636

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