Microsoft KB Archive/938006

= Error Message if you use the Accountant View feature to receive a client's books in Accounting Professional 2007 or in Accounting Express 2007: &quot;Import Version mismatch&quot; =

Article ID: 938006

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Office Accounting Professional 2007
 * Microsoft Office Accounting Express 2007

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SYMPTOMS
If you use the Accountant View feature to receive a client's books in Microsoft Office Accounting Professional 2007 or in Microsoft Office Accounting Express 2007, you receive the following error message:

Import Version mismatch.



CAUSE
This problem occurs because there is a variation in the service pack levels for Accounting Professional 2007 or for Accounting Express 2007 on different computers. The service pack level on the computer that you use to receive the client's books differs from the service pack level on the computer that is used to send the client's books.



RESOLUTION
To resolve this problem, make sure that both computers have the same service pack applied. We recommend that you update both computers to the latest service pack for Accounting Professional 2007 or for Accounting Express 2007 before you try to transfer the client's books.

To do this, follow these steps on each computer:
 * 1) Start Microsoft Office Accounting Professional 2007 or Microsoft Office Accounting Express 2007 or Accountant View.
 * 2) On the Help menu, click Check for Updates.
 * 3) Apply the latest service pack for the appropriate program to the computer.

Note If the client's books are sent from a computer that does not have the latest service pack applied, the client's books must be resent after you apply the latest service pack.

Keywords: kberrmsg kbtshoot kbprb kbmbsmigrate kbexpertiseinter kbexpertisebeginner KB938006

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