Microsoft KB Archive/289868

= Visio2000: &quot;Error 2135 Action 1002: Open&quot; When You Open a File Stored on Removable Media =

Article ID: 289868

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q289868



SYMPTOMS
When you try to open a Visio file that is stored on removable media, such as a Zip disk or floppy disk, you may receive the following error message:

Error 2135 action 1002: open



CAUSE
This error may be caused by a corrupted drawing file, or by difficulty in reading the removable media.



RESOLUTION
To resolve this problem, copy the Visio drawing file from the removable media to the local hard disk drive, and attempt to open the Visio file from the hard disk drive.

For additional information about how to troubleshoot a similar error that occurs when you open a Visio drawing, click the article numbers below to view the articles in the Microsoft Knowledge Base:

264660 Visio2000: Error 100 When You Open a Saved Visio Drawing

278261 Visio2000: Error 100 When You Open a Drawing After Abnormal Termination

For additional information about how to use ScanDisk to repair damaged media, click the article number below to view the article in the Microsoft Knowledge Base:

186365 Description of ScanDisk for Windows (Scandskw.exe) in Windows 98



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb chkdsk

Keywords: kberrmsg kbprb KB289868

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