Microsoft KB Archive/288669

= XCON: Emsmta.exe Cannot Locate Eicon Drivers =

Article ID: 288669

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q288669





SYMPTOMS
After you add an X.25 stack in Exchange System Manager and restart the Exchange MTA Stacks service (Emsmta.exe), you may receive an error message regarding missing Eicon card drivers that is similar to the following error message (where  is the file name):

Emsmta.exe : Unable to locate DLL

The dynamic link library  could not be found in the specified path c:\Program Files\exchsrvr\bin;c:\winnt\system32;c:\winnt\system;c:\winnt;c:\winnt\system32\wbem;



CAUSE
This problem occurs because in Microsoft Windows 2000, Plug and Play detects the new Eicon card and installs the drivers in the \System32\Eicon folder.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



WORKAROUND
To work around this problem:
 * 1) Copy the Eicon driver files from the  \System32\Eicon folder to the Exchsrvr\Bin folder.
 * 2) Restart the Microsoft Exchange MTA Stacks service from the Services tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words: message transfer agent ESM exch2kp2w

Keywords: kbbug kberrmsg kbfix KB288669

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