Microsoft KB Archive/274770

= XCON: MTA with Special Characters Does Not Communicate with Exchange Server 5.5 MTA =

PSS ID Number: 274770

Article Last Modified on 6/17/2003

-

The information in this article applies to:


 * Microsoft Exchange 2000 Server

-



This article was previously published under Q274770





SYMPTOMS
When the Exchange Server 5.5 service account password contains extended characters, the Exchange 2000 server cannot communicate with the Microsoft Exchange Server 5.5 message transfer agent (MTA). The following errors appear in the Application log of the Exchange 2000 server:

Event Type: Warning

Event Source: MSExchangeMTA

Event ID: 9318

Computer: X2KServer

Description:

An RPC communications error occurred. Unable to bind over RPC. Locality Table (LTAB) index: 14, Windows 2000/MTA error code: 5. Comms error 5, Bind error 0, Remote Server Name  [MAIN BASE 1 500 %10] (14)

For more information, click http://www.microsoft.com/contentredirect.asp.

Event Type: Warning

Event Source: MSExchangeMTA

Event Category: (4)

Event ID: 9322

Date: 9/26/2000

Time: 2:46:21 PM

User: N/A

Computer: BOBNT030

Description:

An interface error has occurred. An MtaBindBack over RPC has failed. Locality Table (LTAB) index: 12, Windows 2000/MTA error code: 5. Comms error 5, Bind error 0, Remote Server Name, Protocol String ncacn_ip_tcp: [1092] ...



CAUSE
The extended character is misinterpreted when the Exchange 2000 MTA binds with the Exchange Server 5.5 MTA; this misinterpretation causes the process to stop working.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange 2000 Service Pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Version   File name ---  4418.29   Emsmta.exe



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: AG exch2kp2w emsmta exe

Keywords: kbbug kbpending KB274770

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.