Microsoft KB Archive/261494

= Microtek ScanWizard 5.01 Scanner Software Does Not Work in Windows Millennium Edition =

Article ID: 261494

Article Last Modified on 7/25/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261494



SYMPTOMS
If you scan your files with Microtek Scan Wizard 5.01 on Microsoft Windows Millennium Edition (Me), you may receive the following error message:

FileScan has caused the following error in ScanEasy.DS filescan will now close



CAUSE
This behavior can occur if a version of Microtek Scan Wizard earlier than version 5.05 is installed on your computer.



RESOLUTION
Contact Microtek to obtain Scan Wizard 5.05 to correct the behavior. Please visit the following Web site;

http://www.microtek.com



MORE INFORMATION
The Windows Image Acquisition (WIA) drivers do not exhibit this behavior. For more information about WIA, please visit the following Web site:

http://www.microsoft.com/whdc/device/StillImage/default.mspx

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

