Microsoft KB Archive/317788

= PIP2002: Green Box Is Displayed When You Open Template =

Article ID: 317788

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Digital Image Pro 7.0

-



This article was previously published under Q317788



SYMPTOMS
When you try to open a template, the thumbnail image of the template appears as expected. However, when the template is open, only the text and a green box are displayed instead of the template.



CAUSE
This issue may occur when you try to open one of the following templates:
 * Quarter-Side-fold Cards
 * Half-Side-fold Cards

This issue may also occur if the graphics filters are corrupted or if the installation is bad



Remove Picture It! Digital Image Pro version 7
To remove Digital Image Pro version 7, follow these steps:  Rename the following folder

C:\program files\common files\Microsoft Shared\Grphflt

to:

C:\program files\common files\Microsoft Shared\OldGrphflt

 Reinstall Digital Image Pro version 7 by using a clean boot method. Copy the contents of the OldGrphflt folder into the Grphflt folder.

When you are prompted to overwrite files, click No.

Perform a Disk Cleanup
To perform a disk cleanup, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) Click Start, point to Programs, point to Accessories, point to System Tools, and then click Disk Cleanup.
 * 2) Click C: or the disk where Picture It! Publishing is installed, and then click OK.
 * 3) In the Disk Cleanup dialog box, click to select each check box, and then click OK.
 * 4) Permit the Disk Cleanup process to complete.

Additional query words: green box greenbox template

Keywords: kbprb KB317788

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.