Microsoft KB Archive/136894

= First Contact Form for AppleTalk Mail Client & Server =

Article ID: 136894

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for Appletalk Networks 3.1
 * Microsoft Mail for AppleTalk Networks 3.1a
 * Microsoft Mail for AppleTalk Networks 3.1c
 * Microsoft Mail for AppleTalk Networks 3.1d

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This article was previously published under Q136894



SUMMARY
Please use the checklist in this article to collect information about your system before calling Microsoft Product Support Services. You will be able to work more effectively with a Microsoft Support Professional if all the information needed to trace and solve your problem is available. Include any troubleshooting steps you have taken in an effort to resolve the problem. Please be as complete and specific as possible when you fill out this form.

There are three articles of this type. Each is different, so find the one suited to your case by searching these keywords (without the spaces):    s r v f c c    p o 2 p o f c c    a t f c c



MORE INFORMATION
       MICROSOFT MAIL FOR APPLETALK NETWORKS PROBLEM REPORT FORM

SERVER            Server version:   2.x    3.0    3.0a   3.0b   3.1 3.1a  3.1c   3.1d   3.1d+

Server name: ___________________________________

Site name: ___________________________________

Macintosh model: ___________________________________

RAM installed: ___________________________________

Macintosh OS version:  System 6.0x   System 7.x

Memory allotted to mail server: ___________________________________

Size of Microsoft Mail data file: ___________________________________

Server running as extension or application: ___________________________________

Number of users on this server: ___________________________________

Number of addresses in ALL list (if applicable): ___________________________________

Gateways installed: ___________________________________

CLIENT            Client version:   2.x    3.0    3.0a   3.0b   3.1 3.1a  3.1c   3.1d   3.1d+

Macintosh model: ___________________________________

RAM installed: ___________________________________

Macintosh OS version:  System 6.0x   System 7.x

Network topology:  LocalTalk   EtherTalk   TokenTalk

Has this ever worked? YES  NO

What has changed, if known?

What has changed, if known?

List All Error Messages Reported

Detailed Description of the Problem ---

List the Troubleshooting Steps Already Taken

Additional query words: 3.1x (first contact) atfcc fcc mac

Keywords: kbinfo KB136894

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