Microsoft KB Archive/819421

= You Cannot Deliver Mail to the Local Domain After You Change the Default Recipient Policy =

Article ID: 819421

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
In Exchange 2000, when you add a second Simple Mail Transfer Protocol (SMTP) address to the default recipient policy to act as a secondary proxy address, if you remove the primary default domain from the default recipient policy and then replace it with the secondary proxy address that you added, mail cannot be delivered to the local domain. The sender may also receive a non-delivery report (NDR) that is similar to the following:

From:

To:

Sent:

Subject:

Your message did not reach some or all of the intended recipients.

To: &quot; &quot;

Subject:

Sent:

The following recipient(s) could not be reached:  on

The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.

This message may be accompanied by the following error code:

550 5.1.1 550 5.7.1

Unable to relay for



CAUSE
This problem occurs because the entry for the default domain is marked as Remote in the Microsoft Active Directory directory service. The default domain is set correctly in the metabase. As a result, the message is sent to the routing and remote delivery queue instead of the local delivery queue.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next P1 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: Directory Service to Metabase

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time       Version      Size                   File name --  07-May-2003  13:37:03   6.0.6463.0   148 KB (151,552 bytes) Ds2mb.dll NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbExchange2000preSP4septbarFix receive mail external domains inbound defaultdomain

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB819421

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