Microsoft KB Archive/312821

= Money: Error Message When You Download Statement: Money Was Unable to Establish a Secure Connection to the Server =

Article ID: 312821

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Money 2001 Standard Edition
 * Microsoft Money 2000 Business & Personal Edition
 * Microsoft Money 2000 Deluxe Edition
 * Microsoft Money 2000 Standard Edition

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This article was previously published under Q312821



SYMPTOMS
When you attempt to download statements in Microsoft Money, you may receive an error message that is similar to either of the following:

Money was unable to establish a secure connection to the server

-or-

Unable to establish a secure connection to the server due to a problem with security components on your machine



CAUSE
This issue can occur when the Advanced Security settings are turned on in Microsoft Internet Explorer.



RESOLUTION
To resolve this issue, use the following methods.

Method 1: Restore the Default Settings in Internet Explorer
To do this, follow these steps:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) In the Internet Options dialog box, click the Advanced tab.
 * 4) Click Restore Defaults, click Apply, and then click OK.

Method 2: Enable SSL and PCT Within Internet Explorer
To do this, follow these steps:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) In the Internet Options dialog box, click the Advanced tab.
 * 4) Click to select the Use SSL 2.0, Use SSL 3.0, and Use PCT 1.0 check boxes.
 * 5) Click Apply, and then click OK.
 * 6) Restart the computer and test Money.

Keywords: kberrmsg kbinterop kbprb KB312821

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