Microsoft KB Archive/317997

= FIX: NTVDM Crashes When You Press F7 or Run Japanese 16-bit Applications =

Article ID: 317997

Article Last Modified on 8/9/2004

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APPLIES TO


 * Microsoft Windows XP Embedded

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This article was previously published under Q317997



SYMPTOMS
When you run 16-bit applications such as Edit.Com, or if you press F7 in the command console on the Windows XP Embedded Japanese runtime, the NT virtual DOS machine (NTVDM) stops responding (crashes), and the computer eventually becomes unresponsive to any input.



RESOLUTION
To resolve this issue, follow these steps:  Download the Japanese Windows XP Embedded QFE Hotfix, Q317618.exe.The following file is available for download from the Microsoft Download Center:

Download Q317618.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. Import this hotfix into the component database from which you build the Japanese runtime.



STATUS
Microsoft has confirmed that this is a problem in Japanese Windows XP Embedded.



MORE INFORMATION
NTVDM crashes with Japanese 16-bit applications because the System.ini file that is used by default is configured to support English 16-bit applications. The Japanese Windows XP Embedded QFE Hotfix updates the components that create the System.ini file contents so that System.ini configures NTVDM to support Japanese 16-bit applications.

