Microsoft KB Archive/180545

= Error Message: The Server on Which the Printer Resides Does Not Have a Suitable Printer Driver Installed =

Article ID: 180545

Article Last Modified on 2/25/2007

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q180545



SYMPTOMS
When you attempt to connect to a Windows NT server or workstation print share and automatically download a printer driver that is known to be installed on the share, you may receive the following error message:

The server on which the printer resides does not have a suitable

printer driver installed. Click OK if you wish to

install the driver on your local machine.



CAUSE
This behavior can occur if the %SystemRoot%\System32\Spool\Drivers folder (or a folder below it) does not have the correct NTFS file system permissions to allow you to access the printer driver files. Instead of receiving an error message stating that access is denied, you receive the error message listed above.



RESOLUTION
The system administrator must assign you sufficient permissions to access the files. The system administrator may also need to check the share-level permissions for the printer share if the default permissions were changed. The default permissions are:

%SystemRoot%\System32\Spool\Drivers (and subfolders)

Administrators - Full Control

Creator/Owner - Full Control

Everyone - Read (RX)

Server Operators - Full Control

System - Full Control

The Print$ share contains the Everyone group by default and has read permissions.

Keywords: kbbug kbnofix kbprint KB180545

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