Microsoft KB Archive/158482

= WD97: Envelopes Printed Upside Down on Hewlett-Packard 5si/5si =

Article ID: 158482

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q158482





SYMPTOMS
When you print an envelope to a Hewlett-Packard (HP) LaserJet 5si/5si MX PS printer, the delivery and return addresses are printed upside down.

This problem occurs regardless of whether the Clockwise Rotation check box is selected on the Printing Options tab. (To locate this option, click Envelopes And Labels on the Tools menu. On the Envelopes tab, click Options, and then click Printing Options.)



WORKAROUND
To work around this problem, feed the envelope as shown on the printer. Do not feed the envelope based on what you see in the preset.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 8.0 word8 word97 laser jet hp5 hp5si postscript post script scrip incorrect wrong rotated

Keywords: kbbug kbenvelope kbualink97 KB158482

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