Microsoft KB Archive/166651

Money: How to Access VISA InterActive from Alaska

PSS ID Number: Q166651 Article last modified on 08-17-1998

WINDOWS:5.0,98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 == Microsoft Money version 5.0 for Windows 95 == 

= SYMPTOMS =

The default Home Banking access numbers to connect to VISA InterActive (VISA) do not work in Alaska.

= RESOLUTION =

VISA InterActive has a file you can use to change the default phone number. To obtain this file, please contact customer support at 800-445-1193.

IMPORTANT NOTE: Because of the way VISA InterActive updates the access phone number every time you connect, you must run the file each time before connecting, to change the access phone number.

= MORE INFORMATION =

On installation, Money uses 800-618-6710 to connect to VISA InterActive to set up your online accounts. During this call, the phone number is changed to the primary access number of 800-711-9974.

The correct phone number to access VISA InterActive in Alaska is 800-234-0821.

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q166650 TITLE : Money: Primary Access Number for VISA Partner Institutions

Additional query words: w_money 97 6.0 7.0 First Union Deposit Guarantee pizza ====================================================================== Keywords : kbonline kbdta Version : WINDOWS:5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.