Microsoft KB Archive/888739

= You receive an error message when you double-click the Mouse Control Panel shortcut after you install IntelliPoint 5.2 =

Article ID: 888739

Article Last Modified on 11/8/2004

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APPLIES TO


 * Microsoft IntelliMouse 3.0
 * Microsoft IntelliPoint 5.1

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SYMPTOMS
When you double-click the Mouse Control Panel shortcut on your desktop after you install Microsoft IntelliPoint 5.2, you may receive an error message that is similar to the following:

Microsoft IntelliPoint has encountered a problem and needs to close.



CAUSE
This issue may occur if the following conditions are true:
 * You install Microsoft IntelliPoint 5.0, and then restart your computer.
 * You install IntelliPoint 5.2 and do not restart your computer.



RESOLUTION
To resolve this issue, restart your computer.

Keywords: kbtshoot kbprb KB888739

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