Microsoft KB Archive/886044

= Custom reports or .asp files are removed when you upgrade a Systems Management Server (SMS) 2003 reporting point to Service Pack 1 =

PSS ID Number: 886044

Article Last Modified on 10/26/2004

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The information in this article applies to:


 * Microsoft Systems Management Server 2003 SP1

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SYMPTOMS
When you upgrade a Microsoft Systems Management Server (SMS) 2003 reporting point to SMS 2003 Service Pack 1 (SP1), custom reports or .asp pages that you previously created are removed.



CAUSE
This behavior occurs because the service pack Setup program removes the existing reporting point files before it installs newer files. However, only files that are stored in the \Inetpub\wwwroot\SMSReporting_ \Supplemental folder are not removed.

Note  is the site code.



STATUS
This behavior is by design.



MORE INFORMATION
The Setup program assumes that customized reports are stored in the \Inetpub\wwwroot\SMSReporting_ \Supplemental folder on the reporting point.

Note  is the site code.

When the Setup program removes the reporting point, any files that are in the \Supplemental folder are backed up. The Setup program generates a backup folder with a randomly generated folder name on the same drive as the reporting point. You can find the name of the backup folder in the Smsreportinginstall.log file. When the reporting point is installed, the Setup program searches for any backed-up files. If backed-up files are found, the file are restored to the \Supplemental folder.

Keywords: kbSMSReporting kbSMSInstall kbSMS2003bug kbtshoot kbprb kbReport kbUpgrade kbSysSettings kbsetup KB886044

Technology: kbSMS2003 kbSMS2003Search kbSMS2003SP1 kbSMSSearch

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