Microsoft KB Archive/916763

= Nested DocLink is deleted when you use the Exchange Migration Wizard for Lotus Notes to migrate mail from Lotus Domino to Exchange Server =

Article ID: 916763

Article Last Modified on 11/27/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
You use the Exchange Migration Wizard for Lotus Notes to migrate mail from IBM Lotus Domino to Microsoft Exchange Server. When a DocLink includes another DocLink or a nested DocLink, the nested DocLink is deleted.



WORKAROUND
Converting DocLinks to Rich Text Format (RTF) format has limitations. To work around this problem, use one of the additional formatting options in the Exchange Migration Wizard for Lotus Notes. You can use a URL format or an OLE format. These options do not migrate the data. Instead, the options provide a link back to Lotus Notes. This will work around the access problems during migration because the link points back to the original data in Lotus Notes.

To change the format of DocLinks, follow these steps:
 * 1) Start the Exchange Migration Wizard for Lotus Notes.
 * 2) Under Specify how to convert Notes DocLinks on the Migration Information page, select the format that the Exchange Migration Wizard will use to convert Lotus Notes DocLinks.

Note The options are follows:
 * 1) * OLE This format is represented by an icon in the Exchange message. When the user clicks the icon, Lotus Notes starts and the document link works as usual. This behavior occurs if the ID file that is being used has access to the document. Lotus Notes must be installed on the client.
 * 2) * RTF This format converts the document to RTF format. This attachment is a copy of the data from the original Lotus Notes document. Therefore, users cannot modify the document.
 * 3) * URL This format converts the link to a URL. When you click the URL, the default Web browser starts. The default Web browser then tries to access the server that the URL points to. This is the server that is running Lotus Notes. Unless anonymous authentication is allowed, the user requires a Lotus Notes name, a password, and a license to access the document.



STATUS
This behavior is by design.



MORE INFORMATION
DocLink conversion to RTF is problematic. The connector or the migration tool must resolve and access the DocLink to convert it. The DocLink may be in any network or in any local database. Therefore, network or permissions problems may prevent you from accessing the document. Accessing a DocLink that is contained in another DocLink makes the problem worse.

