Microsoft KB Archive/290018

= OL2002: Outlook Does Not Dial a New Connection When Switching Dial-Up Connections =

Article ID: 290018

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q290018



SYMPTOMS
When you dial by using one of two connections that are set up for Outlook 2002, and you click Hang-up in response to the prompt about changing connections, the computer does not then dial a new connection to allow synchronization with the server.



CAUSE
This behavior can occur if you do not use Outlook when you originally establish the dial-up connection to the server.



WORKAROUND
To work around this behavior, dial the number manually to connect with the server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB290018

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