Microsoft KB Archive/256842

= OLEXP: Outlook Express Stops Working After Uninstalling Internet Explorer =

Article ID: 256842

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5

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This article was previously published under Q256842



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
If you uninstall Microsoft Internet Explorer 5.5, Outlook Express may not work properly or you may receive the following error message when you start Outlook Express:

Outlook Express could not be started because Msoe.dll could not be loaded.



CAUSE
This issue can occur if you choose not to uninstall Outlook Express during the Internet Explorer uninstallation process.



RESOLUTION
To resolve this issue, reinstall Internet Explorer 5.5.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbenv kbprb KB256842

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