Microsoft KB Archive/264696

= OL2000: Outlook Does Not Initialize the Memory for User-Defined Fields When the Field Is Not Displayed in the Current View =

Article ID: 264696

Article Last Modified on 11/6/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q264696



SYMPTOMS
When you create your current view setting with a condition that uses a user-defined field that is not displayed, the condition may not work or the items are not displayed in your current view.



CAUSE
This behavior occurs because Outlook 2000 does not initialize the memory for user-defined fields when the field is not displayed in the current view.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service release that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The Japanese-language version of this fix should have the following file attributes or later:

   Component: Outllib.dll (9.0.0.4221) Outllibr.dll(9.0.0.4221)

Date     Time    Version      Size    File name           Platform     Description --  6/28/2000 13:24:05 -         5,165,568 Oqfe7722_Admin.msp  Windows9X/NT Admin Patch 6/28/2000 13:00:58 -        1,734,656 Oqfe7722_Client.msp Windows9X/NT Client Patch



WORKAROUND
To work around this problem, add all user-defined fields to your current view.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: View User difined Field

Keywords: kbbug kbfix kbqfe kboffice2000presr2fix KB264696

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