Microsoft KB Archive/173400

= Microsoft Knowledge Base =

Err Msg: Msndc.exe Caused an Invalid Page Fault in Module...
Last reviewed: October 6, 1997

Article ID: Q173400

The information in this article applies to:


 * The Microsoft Network version 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

Msndc.exe caused an invalid page fault in module unknown.

CAUSE
Some components of MSN Quick View may be damaged or missing.

RESOLUTION
To resolve this issue, use the following steps:


 * 1) Right-click Start, and then click Open.
 * 2) Double-click the Programs folder.
 * 3) Double-click the Startup folder.
 * 4) Right-click the MSN Quick View shortcut icon, and then click Delete.
 * 5) Restart the computer.
 * 6) Click Start, point to Find, and then click Files Or Folders.
 * 7) In the Named box, type "msndc.exe" (without quotation marks), and then click Find Now.
 * 8) Double-click the Msndc.exe file in the list of found files.
 * 9) Insert the MSN CD-ROM into the CD-ROM drive. If the Auto Insert Notification option is turned on, close the Welcome To MSN window that opens on the desktop.
 * 10) Double-click My Computer,
 * 11) Right-click the MSN (CD-ROM drive) icon, and then click Explore.
 * 12) Double-click the Msnsetup folder.
 * 13) Double-click the Compnts folder.
 * 14) Double-click the Coreui.exe file. Follow the instructions on the screen, and accept all default settings.
 * 15) Close all open windows, and then restart the computer.