Microsoft KB Archive/236835

= You may not be able to use the Internet hot keys to start your supported Internet browser =

Article ID: 236835

Article Last Modified on 3/29/2006

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft Internet Keyboard
 * Microsoft Internet Keyboard Pro
 * Microsoft Natural Keyboard Pro

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This article was previously published under Q236835



SYMPTOMS
You may not be able to use the Internet hot keys on the Microsoft Natural Keyboard Pro to start your supported Internet browser or to navigate the Internet.



CAUSE
This behavior can occur if America Online AOL 3.0 is your default Internet browser.



RESOLUTION
To resolve this issue, upgrade to America Online AOL 4.0.

To work around this issue, sign on to America Online AOL before you attempt to use the Internet Hot Keys.



MORE INFORMATION
The Microsoft Natural Keyboard Pro and the Microsoft IntelliType Pro software support the Internet Hot Keys with America Online AOL version 4.0 and later versions.

For more information about Internet browsers that are supported by the Natural Keyboard Pro and the IntelliType Pro software, click the following article number to view the article in the Microsoft Knowledge Base:

236827 MNK Pro: Summary of supported Internet browsers

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 mnkpro web

Keywords: kbhardware kbprb kb3rdparty kbfaq KB236835

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