Microsoft KB Archive/936950

= FIX: Windows Internet Explorer 7 may exit unexpectedly when an application calls the GetAcceptLanguages function on a computer that is running Windows Vista =

Article ID: 936950

Article Last Modified on 12/5/2007

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APPLIES TO


 * Windows Internet Explorer 7 in Windows Vista

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SYMPTOMS
When an application calls the GetAcceptLanguages function, Windows Internet Explorer 7 may exit unexpectedly.

Note This problem occurs on computers that are running Windows Vista.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

Registry information
To use this hotfix, you do not have to make any changes to the registry.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista x64-based versions


WORKAROUND
To work around this problem, use the RegQueryValue function to retrieve the language setting in Internet Explorer. Use the RegQueryValue function to query the following registry key:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how to use the RegQueryValue function, click the following article number to view the article in the Microsoft Knowledge Base:

145679 How to use the registry API to save and retrieve setting

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwebbrowser kbpubtypekc kbhotfixserver KB936950

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