Microsoft KB Archive/308106

= Internet Explorer 6 Stops Responding After Playing Content Using Media Bar =

Article ID: 308106

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer Application Error Reporting

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This article was previously published under Q308106



SYMPTOMS
Internet Explorer may stop responding (hang) after you play content from the Media bar.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:

Download Wm308106.exe now

Release Date: October 10, 2001

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:

  Date         Time   Version      Size       File name 01-Oct-2001 19:50  7.10.0.3059    270,336  Pdbrowse.dll 01-Oct-2001 19:50  7.10.0.3059    188,416  Wmp.ocx 01-Oct-2001 19:50  7.10.0.3059    184,320  Wmpcd.dll 01-Oct-2001 19:50  7.10.0.3059    819,200  Wmpcore.dll 01-Oct-2001 19:50  7.10.0.3059    348,160  Wmplayer.exe 01-Oct-2001 19:50  7.10.0.3059  1,118,208  Wmpui.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: crashes locks up freezes kbiewatsoncreated kbiewatson

Keywords: kbdownload kbbug kbfix kbqfe kbenv KB308106

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