Microsoft KB Archive/841880

= A universal serial bus mass storage device that is part of a composite universal serial bus device does not appear in the icon for the HotPlug Manager in Windows 2000 =

Article ID: 841880

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
The icon for the HotPlug Manager (HotPlug.dll) that appears in the notification area does not list a universal serial bus (USB) mass storage device that is part of a composite USB device. This problem may prevent you from disconnecting the USB device or from receiving a warning when you try to disconnect the mass storage device by using the control panel on the USB mass storage device.

Note The notification area is located on the right side of the taskbar.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 27-May-2004 19:10  5.0.2195.6934      23,312  Usbstor.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Win2k win2000

Keywords: kbqfe kbhotfixserver kbusb kbdriver kbbug kbfix kbwin2000presp5fix KB841880

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