Microsoft KB Archive/942229

= Error message when you run PWDB Import Customer Data DTS in a Hosted Messaging and Collaboration 3.5 environment: &quot;Step Error Description: The task reported failure on execution&quot; =

Article ID: 942229

Article Last Modified on 12/31/2007

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APPLIES TO


 * Microsoft Solution for Hosted Messaging and Collaboration 3.5

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SYMPTOMS
In a Microsoft Solution for Hosted Messaging and Collaboration 3.5 environment, you run the Data Transformation Service (DTS) package that is called PWDB Import Customer Data DTS. When you do this, you may receive the following error message:

Step Error Source: Microsoft Data Transformation Services (DTS) Package

Step Error Description: The task reported failure on execution. (Microsoft OLE DB Provider for SQL Server (80004005): The statement has been terminated.) (Microsoft OLE DB Provider for SQL Server (80004005): INSERT statement conflicted with COLUMN FOREIGN KEY constraint 'fk_CustomerPlans_Customers'. The conflict occurred in database 'pwdb', table 'Customers', column 'CustomerID'.)

Step Error code: 8004043B

Step Error Help File:sqldts80.hlp

Step Error Help Context ID:1100



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
There are no prerequisites for installing this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbexpertiseinter kbqfe kbhotfixserver KB942229

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