Microsoft KB Archive/922175

= You must supply your password to share your Groove account to another computer =

Article ID: 922175

Article Last Modified on 12/5/2007

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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INTRODUCTION
This article discusses the fact that you must supply your password to share your Groove account to another computer. The article also describes what to do if you do not remember your password.



MORE INFORMATION
You must enter your Groove password to share your account to another computer.

You might select the Remember my password on this computer option, and then forget the password. In this case, you cannot share your account to another computer unless you have password recovery or you can remember your password from a password hint.

To see whether you have password recovery, view the Groove logon screen. If you see the Forgot your password link, click it. If you did not set a password hint, a password reset request will automatically be sent. If you set a password hint, Groove will return a Password Hint window. If your password hint helps you remember your password, click OK. If it does not help, click Request Password Reset to request a new password.

If you do not see the Request Password Reset link, the link might be missing because the version of Groove that you are running is too old, or because your organization does not enable password recovery. In this case, follow these steps to use Groove from multiple computers:  Create a new Groove account on the second computer. Invite that account to all the workspaces that you want to preserve from your original account.

Note Your old messages will be lost. If you use Groove Virtual Office 3.x and Groove Workspace 2.x, apply the appropriate license to the new account. If you use Microsoft Office Groove 2007, skip this step. To do this, use one of the following procedures:  If you purchased the license yourself, log on to your Groove.net Web account. Revoke the license from your original account, and then reissue the license to your new account. If you are part of a managed Groove domain, contact the domain administrator.

For more information about how to revoke and then reissue a license, click the following article number to view the article in the Microsoft Knowledge Base:

916374 How to revoke and then reissue licenses that you obtained from the Groove Store

 (Optional) After all workspace data has transferred to the new computer, delete the old account on the old computer by using the GrooveClean application</li> Log on to Groove by using the new account, and then save the account to a file.</li> Share your new account to the first computer.

Note For more information about how to use your account on another computer, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/groove/HA102145051033.aspx

Or, view the topic &quot;Using your account on another computer&quot; in the Groove Help.</li></ol>

Note Because you do not know the password for the original account, you cannot delete that account through Groove. You must supply your password as part of the deletion process. In this case, the only way to remove that account is by using the GrooveClean application.

For more information about how to use the GrooveClean application, click the following article number to view the article in the Microsoft Knowledge Base:

907854 How to use GrooveClean.exe to delete Groove data

Important The GrooveClean application removes all accounts, workspaces, and other Groove data for the Windows account that runs the application. In Groove Virtual Office 3.1 and in earlier versions of Groove, the GrooveClean application removes all Groove data from the computer. This includes the information of other Windows user accounts. Therefore, do not run the GrooveClean application on the computer that has the account that you want to keep.

Additional query words: TCN-01502 Groove2007

Keywords: kbinfo kbtshoot kbexpertiseinter KB922175

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