Microsoft KB Archive/164311

= OL97: Cannot Cancel Exchange or Outlook Start when Server is Offline =

Article ID: 164311

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Outlook 97 Standard Edition

-



This article was previously published under Q164311





SYMPTOMS
When starting the Exchange Client, or Outlook 97 when the Microsoft Exchange Server is unavailable, you are unable to cancel the startup of Outlook or the Exchange client. In this situation, you receive the following message:

Your Microsoft Exchange Server is unavailable.

You can retry connecting to the server using the network, or work offline and connect using dial-up networking.

Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.



CAUSE
This behavior is a limitation of the Microsoft Exchange Server.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0, 5.0, and 5.5 for Windows NT Server.

Additional query words: 5.0 5.5 ol97

Keywords: kbbug kbpending KB164311

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.