Microsoft KB Archive/320249

= A &quot;Stop 0x0000000A&quot; Error Occurs in Ntkrnlmp.exe in Windows NT 4.0 =

Article ID: 320249

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q320249



SYMPTOMS
On a computer that uses multiple processors, you may receive the following Stop error message in Ntkrnlmp.exe on a blue screen if the endpoint receives a Reset packet:

STOP 0x0000000A (617470e5, 00000002, 00000000, 80139f43)



CAUSE
This error message is caused by a duplicate free interrupt request packet (IRP) in Afd.sys.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version       Size    File name ---  28-Mar-2002  05:33  4.0.1381.7144 66,672  Afd.sys NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB320249

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