Microsoft KB Archive/825438

= Administrative rights are needed to install ActiveSync =

Article ID: 825438

Article Last Modified on 11/29/2007

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APPLIES TO


 * Microsoft ActiveSync 3.6
 * Microsoft ActiveSync 4.1

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SYMPTOMS
When you install Microsoft ActiveSync on Microsoft Windows 2000 or on Microsoft Windows XP from a user account that belongs to one of the following groups
 * Power Users
 * Guest Users
 * Replicators
 * Backup Operators

you will notice one of the following error messages:

Setup could not copy the file '\\products\public\Products\Applications\User\ActiveSync3.6\core\inf\wceusbsh.cat' (copyt error -1). Restart your desktop computer and run Setup again.

You must has administrator rights to install Microsoft ActiveSync. If you do not have such user rights, contact your system administrator.

Setup has detected that unInstallShield is in use. Please close unInstallShield and restart setup.

Error 432.



CAUSE
ActiveSync Setup installs hardware and drivers. For some of these changes, the user account must have Administrator rights.



RESOLUTION
To install ActiveSync, add the user account to the Administrators group.



STATUS
This behavior is by design.

Keywords: kbprb kbdswce2003swept KB825438

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