Microsoft KB Archive/127796

Checkbook: Cannot Print Using Generic/Text Only Printer Driver

PSS ID Number: Q127796 Article last modified on 01-13-1996

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kbusage

= SYMPTOMS =

When you are trying to print a Pay On-Line application, you may receive one of the following error messages:


 * Is this an error? I cannot print, because the selected printer does not support graphics, or does not support TrueType fonts.
 * I’m sorry, I can’t print the application because something’s wrong.
 * Oops! Something appears to be wrong…I cannot print, because the selected printer does not support graphics, or does not support TrueType fonts.

= CAUSE =

This problem can occur if you are using the Generic/Text Only printer driver. The Generic/Text Only printer driver cannot print the fonts that are used in the application. Bob requires a graphic printer driver.

= RESOLUTION =

To correct this problem, you must exit Checkbook and change the default Windows printer to a printer driver that is specifically written for, or is compatible with, the printer you are using.

KBCategory: kbusage KBSubcategory: B_Checkbook

= Additional reference words: W_Bob 1.00 =

Keywords : B_Checkbook Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.