Microsoft KB Archive/125048

= Encarta 95 Err Msg: Encart95 Caused An Exception =

Article ID: 125048

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 95 for Macintosh

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This article was previously published under Q125048



SYMPTOMS
If you are running Encarta 1995 under Microsoft Windows NT operating system version 3.5, you may receive the following error message when you exit the program:

Application Error

Encart95 caused an exception in the Win16 Subsystem

Click on CLOSE to terminate the application

Click on CANCEL to debug the application

Click on IGNORE to continue, you should save your work in a new file.



CAUSE
This error occurs if you have selected the Run In Separate Memory Space option for Encarta in the Properties dialog box in Program Manager.

If you choose Close or Ignore, Encarta is closed, but your system may be unstable. If you choose Cancel, you receive the following message:

The instruction at "0x00000023" referenced memory at 0x3bd90f06. The memory could not be "read".

Click on OK to terminate the application.



RESOLUTION
To resolve this problem, do not use Run In Separate Memory Space when you run Encarta 1995.



MORE INFORMATION
The Run In Separate Memory Space option is used only with Windows 3.1 (16- bit) applications in Microsoft Windows NT. It is used to run a Windows 3.1 application in a separate memory space from other Windows 3.1 applications.

This option protects other Windows 3.1 applications if the application stops responding (hangs), but it does use more memory. Use this option only if the application you are running stops responding (hangs) regularly.

Additional query words: msn_encarta 1995 multi media multimedia multi- mmtitles crash errs message prob problem leaving exit closing '95 crashes freezes up locks lockup freeze stops

Keywords: KB125048

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