Microsoft KB Archive/306694

= Site Server 3.0 LDAP Service May Access Violate During Shutdown =

PSS ID Number: 306694

Article Last Modified on 10/16/2002

-

The information in this article applies to:


 * Microsoft Site Server 3.0

-



This article was previously published under Q306694



SYMPTOMS
The Microsoft Site Server 3.0 LDAP service may access violate when you stop the service. The following error may occur in the system event log:

Could not stop the Site Server LDAP service on \\computername. Error 2186: The service is not responding to the control function.



CAUSE
A race condition existed during shutdown, in which a process cleanup occurred before the shutdown completed.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem immediately, download the fix by clicking the download link later in this article or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time               Size    File name     Platform -  07/31/2001  05:33p             211,104 Dscomobj.dll  Alpha 07/31/2001 05:33p             211,104 Dscomobj.dll  I386



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0.



MORE INFORMATION
A reference counter has been added to the cleanup code to prevent it from destroying required resources before shutdown completes.

Keywords: kbbug kbQFE KB306694

Technology: kbAudDeveloper kbSiteServ300 kbSiteServSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.