Microsoft KB Archive/300209

= Visio2000: Cannot Open a Newly Saved File =

Article ID: 300209

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q300209



SYMPTOMS
When you attempt to open a drawing that you recently saved, the drawing file does not open successfully. You receive an error message similar to the following:

Error 3400

General OLE error.



CAUSE
The computer was turned off while the file was still in the write-caching buffer. As a result, the file was not completely written to the hard disk.



RESOLUTION
To resolve this behavior, do one of the following:
 * Wait until you are sure that your computer is finished saving files before you turn the power off.

-or-
 * Save the file to removable media, such as a floppy disk.

-or-
 * Create a .zip file of the Visio drawing file, immediately after you save the file. This ensures that the operating system completely saves the contents of the write-caching buffer.



MORE INFORMATION
If you are saving your drawing to a network share point, consider saving the file to the local hard disk first, and then copying it to the share point. This ensures that the file is correctly saved locally before you turn the computer off.

Consider downloading the Visio 2000 Update at the following Microsoft Web site:

http://www.microsoft.com/downloads/release.asp?ReleaseID=26047

