Microsoft KB Archive/311796

= Incorrect Criteria for the &quot;DNS Server Has Shutdown&quot; MOM 2000 Rule =

Article ID: 311796

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

-



This article was previously published under Q311796



SYMPTOMS
The &quot;The DNS Server has shutdown&quot; event processing rule under either of the following locations may not work as you expect:
 * Microsoft Operations Manager (MOM) 2000 Administration Console\Rules\Processing Rule Groups\Microsoft Domain Name Service (DNS)\DNS for Windows 2000\Event Processing Rules
 * Microsoft Operations Manager (MOM) 2000 Administration Console\Rules\Processing Rule Groups\Microsoft Domain Name Service (DNS)\DNS for Windows NT 4.0\Event Processing Rules



CAUSE
This problem can occur if incorrect criteria exists in the rule. Specifically, this problem can occur if the advanced criteria for the provider name is incorrect, where &quot;DNS&quot; should be used instead of &quot;System&quot;.



WORKAROUND
To work around this problem, remove the &quot;Provider Name&quot; criteria, and then add it back with an &quot;equals&quot; value clause of &quot;DNS&quot;.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbenv KB311796

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.