Microsoft KB Archive/219046

Money 99: Nothing Happens When You Click the Accounts Menu

PSS ID Number: Q219046 Article last modified on 05-07-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == Microsoft Money 99 == 

= SYMPTOMS =

When you click the Accounts menu under the Money navigation bar, nothing may happen.

= CAUSE =

This behavior can occur if the screen resolution setting on the computer is too low to display the number of accounts you have in Money.

= RESOLUTION =

To resolve this issue, increase the screen resolution setting on the computer.

The number of accounts that can be displayed depends on the screen resolution setting. To determine the screen resolution setting you need, please see the following table:

To change the screen resolution setting, follow these steps:

  Click Start, point to Settings, and then click Control Panel.   Double-click Display.   Click the Settings tab.   Move the Screen Area or Desktop Area slider toward More until the screen resolution you need is displayed under the slider.   Click Apply.   Click OK when you receive the following message: Windows will now resize your desktop. This could take a few seconds, during which your screen might flicker. If Windows does not appear correctly, wait 15 seconds, and your original settings will be restored. </li>  When you are prompted to keep the setting, click Yes. </li></ol>

= WORKAROUND =

If you do not want to change the screen resolution setting on the computer, you can work around this issue by choosing to display only your favorite accounts in the Accounts menu.

To mark an account as a Favorite, follow these steps:


 * 1) On the Money navigation bar, click Accounts.
 * 2) On the View menu, click All Accounts.
 * 3) Right-click one of your favorite accounts, and then click Go To Details.
 * 4) Click to select the Favorite Account check box.
 * 5) On the Money navigation bar, click Back.
 * 6) Repeat steps 3-5 for each of your favorite Money accounts.

To view only your Favorite accounts, follow these steps:


 * 1) On the Money navigation bar, click Accounts.
 * 2) On the View menu, click Favorite Accounts Only.

Additional query words: toy empty happens blank 7.00 w_money

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========================================================= Keywords : kbdisplay kbenv kbimu Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.