Microsoft KB Archive/276016

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Partial Update of SNMP Instance Does Not Work

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Q276016

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The information in this article applies to:


 * Windows Management Instrumentation, version 1.5, used with:
 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Windows NT Server version 4.0
 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
The Simple Network Management Protocol (SNMP) provider in the Windows Management Instrumentation (WMI) software development kit (SDK) does not handle partial-instance update procedures.

CAUSE
When a partial-instance update operation is sent to the SNMP provider, the provider attempts to update all of the values instead of just the values that are specified in the __PUT_EXT_PROPERTIES context information.

RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  Date        Time      Version       Size     File name     Platform ---  12/06/2000  16:48:08  1.50.1085.40  507,984  Snmpincl.dll  Intel

Using the Hotfix Installer
NOTE: You can use this method only on Intel-based computers with Windows 2000 installed.


 * 1) Copy the hotfix file (Q276016.exe) to a local folder on your computer or copy the file to a share on your network.
 * 2) Run the Q276016.exe file and follow the directions.
 * 3) Reboot your computer.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

"Q265173 The Datacenter Program and Windows 2000 Datacenter Server Product" For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

"Q296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot" Partial-instance procedures allow you to set or retrieve individual properties of Common Information Model (CIM) object instances. Client programs can request partial-instance procedures by setting specific values in context objects that are passed to calls that retrieve or set class instance values.

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

"Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes" Additional query words: provider

Keywords : kbtool w2000snmp kbWin2000PreSP3Fix

Issue type : kbbug

Technology : kbWMISearch kbAudDeveloper