Microsoft KB Archive/258041

= Access Violation in Routemon When You Run "SHOW OSPF" =

PSS ID Number: 258041

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0

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This article was previously published under Q258041



SYMPTOMS
You may receive an "Access violation" error message in Routemon when you run the following command:

routemon ip show protocol proto= ospf name=

The "Access violation" error message has the following form:

The instructions at "0x77f930dd" referenced memory at "0x00000001". The memory could not be read.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Size      File name  Platform -  04/03/2000  12:54p  200,464  Ipmon.dll   Alpha 03/29/2000 04:48p  155,408  Ipmon.dll   Intel



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem occurs only if the Routing and Remote Access Services (RRAS) component is configured to use the Open Shortest Path First (OSPF) routing protocol and neighbors are set. For example, the following series of commands could be used to configure the router in that state:

routemon ip add interface name=

routemon ip add protocol proto= ospf name=

routemon ip set protocol proto= ospf name=  ifaddr= 10.10.10.10 nbraddr= 10.10.20.20 nbrprio= 1

Keywords: kbbug kbQFE KB258041

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch

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