Microsoft KB Archive/239403

= Works: Temporary File Is Not Deleted When You Quit Works =

Article ID: 239403

Article Last Modified on 1/25/2007

-

APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works 6.0
 * Microsoft Works Suite 2001

-



This article was previously published under Q239403



SYMPTOMS
When you print a mail-merge document from the Microsoft Works Word Processor, a large temporary file is created in the Windows\Temp folder on your hard disk. This file may not be deleted when you quit Works.

The name of this file is

Wks .tmp

where  is a binary number.



CAUSE
This behavior occurs if you select the Send merge result to a new document check box in the Print dialog box.



RESOLUTION
To resolve this issue, delete the Wks .tmp file:
 * 1) Quit all programs that are running on your computer.
 * 2) Click Start, point to Find, and then click Files or Folders.
 * 3) In the Named box, type wks*.tmp.
 * 4) In the Look in box, click My Computer, and then click Find Now.
 * 5) On the Edit menu, click Select All.
 * 6) On the file menu, click Delete. When you are prompted to confirm the file deletion (or the multiple file deletion), click Yes.
 * 7) Close the Find: Files Named Wks*.tmp window.

NOTE: You cannot delete a temporary file that is currently in use by Works.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Works 2000 creates temporary files to store information that enables you to use the program more efficiently. Temporary files are usually deleted when you quit the current session of the program.

Additional query words: w_works works2k mailmerge temp tmp remains left behind

Keywords: kbbug kbenv kbpending kbprint KB239403

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.