Microsoft KB Archive/140847

Bob Backup Will Fail Without MAPI Folder

PSS ID Number: Q140847 Article last modified on 02-27-1997

1.00 1.00a

WINDOWS

=
========================================================= 1.00 1.00a WINDOWS Kbusage

= SUMMARY =

If you run Bob Backup in Windows 95 it will appear to progress to 100% complete then fail with the following error message:

Backup error... path not found This error is caused by the MAPI folder not being created by Bob Setup in Windows 95. In Windows 95, all the information in the MAPI folder is entered into the Registry. To resolve this problem, create a new folder in the Windows folder and name it MAPI; this will allow Bob Backup to run normally.

The same result occurs if there is no MAPI folder in Windows 3.1. or Windows 3.11.

= MORE INFORMATION =

All the files which need to be backed up are coded into the Bob Backup program. Bob Backup will try to back up the MAPI folder and, when that folder cannot be found, the backup process will fail.

Steps To Create A MAPI Folder In Windows 95
To create a MAPI folder in Windows 95 do the following:


 * 1) Double-click My Computer.
 * 2) Double-click the drive Windows 95 is installed on.
 * 3) Double-click the Windows folder.
 * 4) On the File menu, point to New, and then click Folder.
 * 5) A new folder will be created. Type MAPI, and press ENTER. This will replace the name New Folder.

Steps To Create A MAPI Folder In Window 3.1 and 3.11
To create a MAPI folder in Windows 3.1 and 3.11, do the following:


 * 1) In the Main Program Group, Start File Manager.
 * 2) Click the Windows folder.
 * 3) On the File menu, click Create Directory.
 * 4) In the Name box type, MAPI.
 * 5) Click OK or press ENTER.

Microsoft has confirmed this to be a problem in Microsoft Bob version 1.00. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: Kbusage KBSubcategory: B_Setup KBPriority: 3

= Additional reference words: kids, w_bob, backup fails =

Keywords : B_Setup Version : 1.00 1.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.