Microsoft KB Archive/934290

= You cannot open a rights-protected e-mail message in Outlook Web Access by using the Rights Management Add-on for Internet Explorer =

Article ID: 934290

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Windows Rights Management Services (RMS) for Windows Server 2003 Service Pack 1

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SYMPTOMS
You cannot open a rights-protected e-mail message in Microsoft Office Outlook Web Access (OWA) by using the Rights Management Add-on (RMA) for Internet Explorer.



CAUSE
This issue may occur when OWA uses form-based authentication. RMA does not support form-based authentication.



WORKAROUND
To work around this issue, save the rights-protected e-mail message as a file on the hard disk. Then, open the file.

Note Rights-protected e-mail messages use the .rpmsg file name extension.



MORE INFORMATION
Form-based authentication requires that the source URL appears in a browser window. However, RMA does not support displaying the source URL in a browser window. RMA expects the URL to be a binary data stream that does not appear in an HTML window.

Additional query words: RMS

Keywords: kbtshoot kbsecurity kbprb kbexpertisebeginner KB934290

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