Microsoft KB Archive/828897

= You receive a &quot;Documents in this folder are not available&quot; error message when you open a Web folder in FrontPage 2003 or in SharePoint Designer 2007 =

Article ID: 828897

Article Last Modified on 5/24/2007

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APPLIES TO


 * Microsoft Office SharePoint Designer 2007
 * Microsoft Office FrontPage 2003
 * Microsoft Internet Explorer 6.0

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For a Microsoft FrontPage 2002 version of this article, see 289312.



SYMPTOMS
In Microsoft Office FrontPage 2003 and in Microsoft Office SharePoint Designer 2007, when you try to open a Web folder, you receive the following error message:

Documents in this folder are not available. The folder may have been moved or deleted, or network problems may be preventing a connection to the server.



CAUSE
This issue may occur if the following conditions are true:
 * The Web folder that you are trying to open is on a Distributed Authoring and Versioning-compliant (DAV) Web server.
 * The proxy server that you are using either does not support DAV Web folders, or the proxy server is not set up correctly to open DAV Web folders.



WORKAROUND
To work around this issue, change your proxy server to a DAV-compliant proxy server. To do this, follow these steps:
 * 1) In Control Panel, double-click Internet Options, and then click the Connections tab.
 * 2) In the Dial-up and Virtual Private Network settings list, click the connection that you are using to access the Internet, and then click Settings.
 * 3) In the Proxy server area of the Virtual Private Connection Settings dialog box, in the Address box, type the URL of a DAV-compliant proxy server.

In the Port box, type the associated port number.
 * 1) Click OK two times, and then restart your computer.



MORE INFORMATION
For more information about Distributed Authoring and Versioning (DAV) and Microsoft FrontPage, click the following article number to view the article in the Microsoft Knowledge Base:

221600 Working with Distributed Authoring and Versioning (DAV) and Web folders

Additional query words: kbnoOfficeAlertID FP2003 SPD2007

Keywords: kberrmsg kbprb KB828897

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