Microsoft KB Archive/827848

= You receive a &quot;You are not authorized to view this page&quot; error message when you click Help on a single sign-on administration page in SharePoint Portal Server 2003 =

Article ID: 827848

Article Last Modified on 5/31/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
When you turn on the Microsoft Single Sign-On service on your server farm deployment of Microsoft Office SharePoint Portal Server 2003, and you click Help on any one of the single sign-on administration pages in SharePoint Central Administration, you are prompted to enter your user name and password three times. After you do so, you receive the following error message:

You are not authorized to view this page

HTTP Error 401.1 - Unauthorized: Access is denied due to invalid credentials.

Internet Information Services (IIS)



CAUSE
This problem occurs when the user account that is configured as the single sign-on administrator does not have local administrator rights to the front-end Web server on your server farm.



WORKAROUND
To work around this problem, access the single sign-on Help topics that you want in the Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm). The single sign-on Help topics are listed in the &quot;Managing Single Sign-On and Application Definitions&quot; section of the &quot;Administration&quot; chapter of the Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm). To view the Microsoft Office SharePoint Portal Server 2003 Administration Guide, do one of the following:
 * Click Start, point to Programs, point to SharePoint Portal Server, and then click SharePoint Portal Server Administrator's Guide.
 * Double-click the Administrator's Help.chm file in the Docs folder in the root of the SharePoint Portal Server 2003 CD.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For more information about Microsoft SharePoint Portal Server, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/sharepointserver/FX101494611033.aspx

Keywords: kberrmsg kbpermissions kbpending kbbug KB827848

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