Microsoft KB Archive/280968

= You cannot access Outlook data file after you change the path locationin Outlook 2002 =

Article ID: 280968

Article Last Modified on 12/10/2004

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q280968



SYMPTOMS
When you move your Personal Folders file (.pst) to a different location, and then try to gain access to the file, the following message may appear when you click Personal Folders to expand it:

Unable to expand the folder. The set of folders could not be opened. The file C:\path name\Personal Folders.pst could not be found.

When you attempt to change the path in Outlook, the following message may appear:

The file C:\path name\Personal Folders.pst could not be found.

When you click OK, the Create/Open Personal Folders File dialog box displays the original location of the file. You can change the path in this dialog box by browsing to the new file location.

When you click Personal Folders again, you receive the same error message as at your first attempt.

NOTE: This behavior can occur when you change the location of any data file.



RESOLUTION
To resolve this behavior, restart Outlook after you change the path for the .pst file, and then click Personal Folders again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb kbopenfile KB280968

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