Microsoft KB Archive/245170

= SMS: Missing or Damaged Offer File May Prevent Client From Running Advertisements =

Article ID: 245170

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1

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This article was previously published under Q245170



SYMPTOMS
If an offer (.ofr) file is listed in a client's instruction (.ins) file, but is missing from the Client Access Point (CAP) or is damaged, the client computer generates an error 10000 status message when the offer data providers (ODPs) enumerate the available offers. When this happens, no other valid advertisements run until the problem is resolved.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To workaround this problem, remove the reference to the damaged or missing .ofr file from the SMS client's .ins file.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0 This problem was first corrected in Systems Management Server version 2.0 Service Pack 2..



MORE INFORMATION
The hotfix for this article is dependent upon other developed fixes and must be installed as a complete package for compatibility.

For additional information about the contents of this consolidated fix, click the article number below to view the article in the Microsoft Knowledge Base:

253151 SMS: Systems Management Server 2.0 Dependency Package

Additional query words: prodsms ofr 10000

Keywords: kbbug kbfix kbqfe kbsms200sp2fix KB245170

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