Microsoft KB Archive/886026

= You receive a &quot;WIN32 exception: Access violation&quot; error message when you close the Collection Properties dialog box in the Systems Management Server 2003 Administrator console =

Article ID: 886026

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003
 * Microsoft Systems Management Server 2003 Service Pack 1

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SYMPTOMS
Assume that you use the Systems Management Server (SMS) 2003 Administrator console to create a new collection. While the Collection Properties dialog box is open, you right-click Software Updates, and then you click Distribute Software Updates.

If you close the Collection Properties dialog box, and then you click Next on the Specify a Software Update Type page of the Distribute Software Updates Wizard, a Win32 Exception dialog box may appear that contains the following error message:

SMS could not provide the data that you requested.

Please refer to the SMS documentation for troubleshooting information.

WIN32 Exception: Access Violation

Description: The thread tried to read from or write to a virtual address for which is does not have appropriate access.

Entry Point: CWnd::WindowProc

Operation: WM_NOTIFY

When you click OK in the Win32 Exception dialog box, an access violation occurs, and the SMS Administrator console closes.

This problem may also occur if the Collection Properties dialog box is open, and you right-click the Packages node in the SMS Administrator Console and then click Distribute Software. In this case, if you close the Collection Properties dialog box, and then you click Next on the Distribution points page in the Distribute Package wizard, you receive the error message.



CAUSE
This problem occurs because the Distribute Software Wizard uses a structure that uses a global static variable to store metadata. This data structure is deleted when you close the Collection Properties dialog box. Therefore, when the Distribute Software Wizard tries to access the metadata information, an access violation occurs.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: SMS Administrator Console Access Violation Software Update wizard

Keywords: kbtshoot kbprb KB886026

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