Microsoft KB Archive/89951

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Error Starting Norton Utilities Directory Sort

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Q89951

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11

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SYMPTOMS
If you try to start Norton's Utility version 6.01 Directory Sort from within Windows, you may receive the following error message:

Caution: Fastopen is installed. Because Fastopen keeps information about directories including the location of directory entries, Directory Sort will not work when Fastopen is in use.

If you run Directory Sort from MS-DOS, outside of Windows, the program runs normally.

CAUSE
Norton's Directory Sort is giving an incorrect error message. The error message should say that you cannot run this program from within a multitasking environment because the low-level disk access that Directory Sort performs may cause data corruption if another application attempts to access the disk at the same time.

WORKAROUND
Run Norton's Directory Sort from outside the Windows environment. In addition to Directory Sort, Norton technical support recommends that the following programs should not be run from within Microsoft Windows 3.1:


 * Speed Disk
 * Calibrate
 * Erase Protect
 * Directory Sort
 * Unerase

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.00 3.00a 3.10 3.11 3rdparty err msg

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a kbWin310 kbWin311