Microsoft KB Archive/306324

= Error Message: Fatal Exception 0E Has Occurred at 0028:c02c1085 in Vxd IOS(04) + 000020f9 =

Article ID: 306324

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q306324



SYMPTOMS
When you upgrade your computer from Windows 98 to Windows 98 Second Edition, you may receive the following error message:

Fatal exception 0E has at 0028:c02c1085 in Vxd IOS(04) + 000020f9



CAUSE
This issue can occur if you have a scanner attached to your computer through another device on the same LPT port. For example, this issue may occur if your printer is attached to a scanner, which is attached to the computer.



RESOLUTION
To resolve this issue, remove Stillimagemonitor from the Startup folder:  Shut down the computer. Restart your computer in Safe mode.For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

180902 How to Start a Windows-Based Computer in Safe Mode

 Right-click Start, and then click Explore. Double-click the Programs folder, and then double-click the Startup folder. In the right pane, right-click Stillimagemonitor, and then click Delete. Restart the computer.</li></ol>

Keywords: kberrmsg kbprb KB306324

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