Microsoft KB Archive/194877

= Slow Shutdown When Pressing the Power Button on Your Computer =

Article ID: 194877

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q194877



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to shut down your computer by pressing the computer's power button, your computer may not shut down immediately.



CAUSE
This behavior can occur if all of the following conditions exist:


 * Your computer has a sound card that uses Windows Driver Model (WDM) drivers.
 * You have configured the power button to shut down the computer in your computer's CMOS settings.



RESOLUTION
To work around this problem, shut down your computer by clicking Start, clicking Shut Down, clicking Shut Down, and then clicking OK.



STATUS
Microsoft has confirmed this to be a problem in Windows 98.



MORE INFORMATION
If this article does not describe your shutdown-related issue, please see the following Microsoft Web site to view more articles about shutting down Windows 98:

Click here to view a list of shutdown articles

Additional query words: w98shutdown

Keywords: kbenv kbhardware kbprb KB194877

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