Microsoft KB Archive/938130

= The Conversation view is broken when the public folder is replicated between Exchange 2007 servers =

Article ID: 938130

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2007 Standard Edition
 * Microsoft Exchange Server 2007 Enterprise Edition

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SYMPTOMS
When you replicate a public folder between Microsoft Exchange Server 2007 servers, the Conversation view in Microsoft Office Outlook is broken by the replication.

For example, users of Server A post a message several times in a public folder. The message is posted by using different subjects. If users arrange messages by conversation in Outlook, those posts are grouped in the same conversation. When Server B has the replica of this public folder, the users of Server B find that the posts that have different subjects are not grouped in the same conversation.



CAUSE
This issue occurs because Exchange 2007 overwrites the PR_CONVERSATION_TOPIC property by using the PR_NORMALIZED_SUBJECT property when Exchange 2007 replicates public folder items.



RESOLUTION
To resolve this problem, install Update Rollup 5 for Exchange 2007. For more information about Update Rollup 5 for Exchange 2007, click the following article number to view the article in the Microsoft Knowledge Base:

941421 Description of Update Rollup 5 for Exchange Server 2007



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about the new naming schema for Exchange Server software update packages, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: PR_CONVERSATION_VIEW, PR_NORMALIZED_SUBJECT

Keywords: kbqfe kbexpertiseinter KB938130

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