Microsoft KB Archive/896253

= Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: March 30, 2005 =

Article ID: 896253

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2003 with Business Contact Manager

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SUMMARY
''Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following information about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Information about whether you must restart the computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package
 * Files that the hotfix package contains



Article contents
 INTRODUCTION  === Issues that the hotfix package fixes ===   MORE INFORMATION  === Hotfix information ===

 ==== Prerequisites ====  ==== Restart information ==== </li> ==== Hotfix replacement information ==== </li> ==== Registry information ==== </li> ==== Hotfix file information ==== </li></ul> </li></ul> </li> REFERENCES</li></ul>

<div class="summary_section">

INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issues that are fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated March 30, 2005.

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Issues that the hotfix package fixes
This hotfix package also fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  When you use a public folder that has multiple servers, the first server in the server list is not available. The Outlook client computer may experience a delay when it receives the contents of the public folder. Additionally, the Outlook client may experience a delay when it receives the public folder notification that is sent when the contents of the public folder change.</li> When you try to view the public folders that are available in Outlook 2003, Outlook 2003 may stop responding. This issue occurs if the following conditions are true:  The primary public folder server is offline.</li> Outlook 2003 does not add this server to the dead server list.</li></ul>

In this scenario, Outlook 2003 tries to access this server even when a replica server is available.</li> When you try to accept an update to a meeting request in Outlook 2003, you may experience one of the following issues:  You receive your own meeting request response.</li> Another attendee to the meeting receives your meeting request response.</li> You receive the following error message:

You cannot respond to a meeting without an organizer. You must add an organizer field to the item.

</li></ul>

Additionally, if you click the Scheduling tab, the e-mail alias for the organizer is replaced with either your e-mail alias or the e-mail alias of another attendee.</li> <li>When you try to start Outlook 2003 on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP 64-Bit Edition, Outlook 2003 may not start. Or, Outlook may stop responding as soon as it starts. Additionally, you may receive an error message that is similar to the following error message:

Outlook has encountered a problem and needs to close. Modname : MSPST32.dll

This issue occurs if the following conditions are true: <ul> <li>You enable physical address extension (PAE) support on the Windows Server 2003-based or Windows XP 64-Bit Edition-based computer.</li> <li>The Windows Server 2003-based or Windows XP 64-Bit Edition-based computer has 4 gigabytes (GB) or more of RAM.</li></ul> </li></ul>

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<div class="moreinformation_section">

Service pack information
This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package: <ul> <li>The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For more information about Office 2003 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

</li> <li>The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</li></ul>

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Restart information
You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information <pre class="fixed_text">  Date         Time   Version         Size       File name --  31-Mar-2005  00:44  5.0.2919.6304   4,285,984  Office2003-kb896253-enu.exe

Microsoft Windows Installer .msp file information <pre class="fixed_text">  Date         Time   Size       File name 30-Mar-2005 23:17  3,922,944  Olkintlff.msp (full-file/administrative) 30-Mar-2005 23:09    545,792  Olkintlop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version         Size       File name --  17-Mar-2005  23:01  6.5.6981.6        727,040  Cdo.dll 24-Jun-2004 05:08  11.0.6361.0       116,424  Contab32.dll 27-Aug-2004 00:47  11.0.6402.0        31,944  Dumpster.dll 27-Aug-2004 00:48  11.0.6402.0       106,696  Emablt32.dll 22-Jan-2005 03:04  11.0.6419.0       215,240  Emsabp32.dll 26-Mar-2005 05:06  11.0.6501.0       704,200  Emsmdb32.dll 12-Feb-2005 09:41  11.0.6422.0       131,784  Emsui32.dll 19-May-2004 00:54  11.0.6355.0       778,944  Mapir.dll 19-May-2004 00:53  11.0.6355.0        30,408  Mlshext.dll 26-Mar-2005 05:06  11.0.6501.0     1,359,048  Msmapi32.dll 10-Mar-2005 15:16  11.0.6426.0       717,512  Mspst32.dll 03-Mar-2005 22:21  11.0.6425.0       653,504  Outex.dll 11-Nov-2004 04:35  11.0.6411.0     3,057,864  Outllibr.dll 11-Mar-2004 22:02  11.0.6254.0       279,240  Pstprx32.dll 18-Mar-2005 18:41  11.0.6500.0       232,648  Scnpst32.dll 18-Mar-2005 18:41  11.0.6500.0       241,352  Scnpst64.dll

Additional notes: <ul> <li>For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> <li>For more information about the differences between the two .msp files, see the &quot;Strategies for updating Office 2003 installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

</li></ul>

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<div class="references_section">