Microsoft KB Archive/277927

= RADIUS Server Hangs If Password Contains More Than 16 Characters =

Article ID: 277927

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q277927



SYMPTOMS
If you attempt to log on to a Remote Authentication Dial-In User Service (RADIUS) server with a password with more than 16 characters, the Radius server may stop responding (hang) within 15 minutes.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time     Version     Size     File name --  04/16/2001  04:33pm  7.0.1317.2  44.5 KB  Actlapi2.dll



STATUS
Microsoft has confirmed that this is a problem in Internet Information Server 4.0.

Additional query words: IIS hotfix hot fix qfe quick engineering patch crash

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp2fix KB277927

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