Microsoft KB Archive/834293

= Window states may not be restored correctly when you disconnect and then reconnect to Remote Desktop =

Article ID: 834293

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, 64-Bit Enterprise Edition

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SYMPTOMS
When you disconnect and then reconnect to Remote Desktop, the window states may not be restored correctly. Windows that you minimized may be reopened.



CAUSE
When you reconnect to Remote Desktop, the Graphical Identification and Authentication DLL (GINA) sends the equivalent of a &quot;Show Open Windows&quot; message to the desktop. This message restores all the windows that were minimized the last time that a &quot;Show the Desktop&quot; command was used.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version           Size    File name 30-Jan-2004 15:13  5.2.3790.125  1,191,936   Msgina.dll 18-Jan-2004 07:13  5.2.3790.121     37,888   Ws03res.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbwinserv2003presp1fix kbbug kbfix kbqfe KB834293

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