Microsoft KB Archive/179965

= DMM: New Instance of Word Started When Word is Already Running =

Article ID: 179965

Article Last Modified on 11/7/2000

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APPLIES TO


 * Microsoft Direct Mail Manager for Windows

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This article was previously published under Q179965



SYMPTOMS
Once you have imported your address list into Microsoft Direct Mail Manager, verified, and saved it, you have the option to use Microsoft Word to create a new form letter or open an existing one.

This process will cause Microsoft Direct Mail Manager to start a new instance of Microsoft Word even though Microsoft Word may already running.



CAUSE


STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

