Microsoft KB Archive/875533

= Virtual Server 2005 virtual machines cannot contact the Automated Deployment Services controller during the Pre-Boot Execution Environment startup process =

Article ID: 875533

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Virtual Server 2005 Standard Edition, when used with:  Microsoft Windows Server 2003, Enterprise x64 Edition

 Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Web Edition</li></ul> </li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you use Automated Deployment Services (ADS) in a Microsoft Virtual Server virtual machine during a Pre-Boot Execution Environment (PXE) startup process, you may experience the following behavior:
 * Client computers cannot contact the Microsoft Windows Server 2003 ADS controller.
 * Client computers do not receive a PXE response from the ADS controller.

<div class="cause_section">

CAUSE
This problem may occur when the DHCP client (Bmdhcp.exe) that is included in the ADS Deployment agent queries the PXE network adaptor GUID, and the GUID information is not yet available for the PXE network adaptor. In this case, the DHCP client stops and does not connect to the ADS controller.

<div class="resolution_section">

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version            Size    File name --  05-Aug-2004  20:10  5.2.3571.1004      30,208  Bmdhcp.exe

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Automated Deployment Services Virtual Server

Keywords: kbqfe kbhotfixserver kbvirtualsrv05presp1fix kbbug kbfix KB875533

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