Microsoft KB Archive/308654

= IIS Crashes When Restarted Under Heavy Load =

Article ID: 308654

Article Last Modified on 10/6/2005

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APPLIES TO


 * NCompass Resolution 4.0

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This article was previously published under Q308654



SYMPTOMS
When your site is experiencing a heavy load and you restart IIS, IIS may crash.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Size     File name -  06-25-01  1373 KB  Aeserverobject.dll



STATUS
Microsoft has confirmed that this is a problem in NCompass Resolution 4.0.

Keywords: kbbug kbfix kbqfe kbcontentmgtserv2001presp1fix kbhotfixserver KB308654

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