Microsoft KB Archive/188079

= WD: Envelope Command Fails to Pick Up Print Merge Address Fields =

Article ID: 188079

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 6.0a
 * Microsoft Word 6.0c
 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a
 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 6.01 for Macintosh

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This article was previously published under Q188079





SYMPTOMS
In Word, if you create a mail merge main document, and then click Envelopes And Labels on the Tools menu, the Envelope dialog box does not pick up some or all of the merge fields, even if they are selected.



CAUSE
There is a limit to the number of characters the envelope dialog box can support. If the address the envelope feature is trying to read has too many characters, the envelope dialog box will appear blank or will not display all of the address lines.



WORKAROUND
To work around this problem, use either of the following methods.

Method 1: Shorten the Length of the Fields
Shorten the length of the print merge fields.

Method 2: Add the Envelope to the Document
Add the envelope to the mail merge main document and then copy and paste the address print merge fields from the document to the envelope, or use the Insert Merge Field button to add the address merge fields to the envelope.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: merge field

Keywords: kbbug kbfix KB188079

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