Microsoft KB Archive/153435

= MSB Earth and Dinosaurs: Mouse Freezes at Corner of Screen =

Article ID: 153435

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Windows 95
 * Scholastic's The Magic School Bus Explores in the Age of Dinosaurs
 * Scholastic's The Magic School Bus Explores the Rainforest
 * Scholastic's The Magic School Bus Explores Inside the Earth

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This article was previously published under Q153435



SYMPTOMS
When you try to run Setup for Magic School Bus Explores Inside the Earth or Explores in the Age of Dinosaurs, the mouse moves to a corner of the screen and freezes, while the program continues to run.

Another symptom is that the mouse pointer may persistently move to the upper left corner of the screen (however, you may be allowed to click on objects to activate them).



CAUSE
This behavior occurs when Smartmove is enabled for the Logitech Mouse.

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This problem also occurs if you are using a mouse with the "Snap To" option enabled for your mouse software.

NOTE: The problem may also be resolved by disabling animated cursors, or by having the program ask you if you would like to change resolution if you are running at a resolution higher than 640x480 and then responding with "No". (See the "III. ASK BEFORE RESOLUTION SWITCHING" section below for more information on how to do this task.)



I. DISABLE THE "INTELLIGENT MOUSE MOVEMENT"
Use one of the following solutions to disable automatic mouse movement, depending on your mouse.

Microsoft Natural Keyboard
If you are using a Microsoft Natural Keyboard with the "SnapTo" option enabled, clear the SnapTo setting on the Pointer Activity tab in the Keyboard Control Panel:


 * 1) Click the Start button, point to Settings, then click Control Panel.
 * 2) Double-click Keyboard.
 * 3) Click the Mouse Activity tab.
 * 4) Clear the SnapTo checkbox.
 * 5) Click the OK button to close the Keyboard control panel.

Logitech Mouse
If you are using the Logitech Mouse, disable Smartmove in the Mouse Properties dialog box, as follows:


 * 1) Click the Start button, point to Settings, and then click Control Panel.
 * 2) Double-click Mouse.
 * 3) Choose the Settings tab in the Mouse Properties dialog box, and click the Advanced button.
 * 4) Clear the Smartmove check box.
 * 5) Close the Mouse Control Panel and restart Windows.

PS/1 Mouse
If you are using a PS/1 mouse with the Snap To option enabled, clear the Snap To setting on the Activities tab in the Mouse section of Control Panel:


 * 1) Click the Start button, point to Settings, and click Control Panel.
 * 2) Double-click Mouse.
 * 3) Click the Activity tab.
 * 4) Clear the Snap To check box.

II. DISABLE ANIMATED CURSORS
To work around the problem described above, choose a pointer scheme that does not include animated cursors. To change the pointer scheme used by Windows 95, follow these steps:


 * 1) Click the Start button, point to Settings, and then click Control Panel.
 * 2) Double-click Mouse.
 * 3) Click the Pointers tab.
 * 4) In the Scheme box, select a pointer scheme that does not include animated cursors (such as Windows Standard).

III. ASK BEFORE RESOLUTION SWITCHING
If you are running at a resolution higher than 640x480, you may set the program parameters to ask you if you would like to switch the resolution to 640x480 while running the program.

 To start the Bus Stop Utility, click Start, point to Programs, point to Microsoft Kids, then follow the instructions appropriate for the program you want to run:

 MSB Dinosaurs:

 Click Bus Stop Utility-Dinosaurs. (Continue on to Step 2).

 MSB Earth:

 Click Bus Help - Earth.</li> Double-click Troubleshooting.</li> Double-click Bus Stop Utility.</li> Click the arrow in the phrase, Click here to start the Bus Stop Utility. (Continue on to Step 2.)</li></ol> </li></ul> </li> Click the Ask whether to change to 640x480 option.</li> Click Exit.</li> Restart the program.</li></ol>

You may have difficulty with the mouse freezing when trying to get into the Bus Stop Utility. If you are still having difficulty with your mouse in MSB Dinosaurs or MSB Earth, contact Microsoft Technical Support with the number listed in your documentation.

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MORE INFORMATION
The "intelligent" mouse movement (i.e., Snap To, Smartmove) mentioned above adds the functionality of automatically moving your mouse pointer to the default button in a dialog box.

Additional query words: 1.0 mouse hangs crazy corner freezes msb msbearth winmsbearth mskids kids magicbus frizz frizzle schoolbus dinos msbdino animate pointer snap-to snapto msbrain rain forest kbimu

Keywords: kbhardware kbenv kbprb kbmm kbfaq KB153435

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