Microsoft KB Archive/190442

= XADM: Error 0xc0020422 Installing Service Pack =

Article ID: 190442

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q190442



SYMPTOMS
If an Exchange service has been set to be disabled prior to installation of a service pack, the following error message appears:

The specified service is disabled and cannot be started.

Microsoft Windows NT

ID no: 0xc020422



CAUSE
After the update is complete, Exchange-related services are restarted. If a service does not start, the above error message appears.



RESOLUTION
To resolve the issue, set any services that are disabled to MANUAL or AUTO, and re-install the service pack. After the update is complete, the services can be set back to their preferred settings.

Additional query words: SP1

Keywords: kbprb KB190442

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