Microsoft KB Archive/275650

= Unable to Restore a Backup By Using a Travan Tape Drive After You Upgrade to Windows Millennium Edition =

Article ID: 275650

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q275650



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to restore a backup from your Travan internal tape drive (firmware revision 2.08) by using the Hewlett-Packard (HP) Colorado Backup II version 6.0 program, your computer may stop responding (hang).



CAUSE
This issue can occur after you upgrade your Microsoft Windows 98-based computer to Microsoft Windows Millennium Edition (Me), and your internal Travan tape drive is configured as the primary device on the UDMA 33 controller.



RESOLUTION
To work around this issue, configure the Travan tape drive as a slave device on the UDMA 33 controller.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWSTORE

Keywords: kb3rdparty kbhardware kbprb KB275650

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