Microsoft KB Archive/258674

= XCLN: Cannot Publish Internet Free and Busy Data to File Transfer Protocol Site When Proxy Server Is Used =

Article ID: 258674

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q258674





SYMPTOMS
You can use Outlook 2000 to retrieve Internet free and busy data from a File Transfer Protocol (FTP) site. However, when you use Outlook 2000 to publish Internet free and busy data to an FTP site, you may receive the following error message:

An error occurred publishing your Internet free/busy data. Could not connect to FTP site. The URL was: "ftp:// /xxxxxxxx.vfb".

This error message is displayed if Microsoft Internet Explorer is configured to use a proxy server on the workstation.

If you publish to a Hypertext Transfer Protocol (HTTP) site with the same proxy server setting, publishing works as expected.



CAUSE
This problem can occur because when you publish Internet free and busy data to an FTP site, Outlook 2000 attempts to write directly to the FTP site without using the specified proxy server.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Outlook 2000 service release that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in Microsoft Outlook 2000.

Additional query words: OL2000

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB258674

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