Microsoft KB Archive/182004

= OL98: E-mail from Macintosh User Garbled =

Article ID: 182004

Article Last Modified on 8/11/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q182004



SYMPTOMS
E-mail messages sent by a Macintosh user via America Online and opened in Microsoft Outlook 98 are not readable.



CAUSE
Outlook does not recognize the Apple DoubleFormat Internet format.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 98. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: garbage garbled junk

Keywords: kbbug KB182004

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