Microsoft KB Archive/131893

New Apay Info in Loan Wizard Not Sent to On-Line Services

PSS ID Number: Q131893 Article last modified on 07-15-1997

3.00 3.0a

WINDOWS

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========================================================= 3.00 3.0a WINDOWS kbusage kbprb

= SUMMARY =

If you have an established loan, you can change the loan payment information by choosing Change Loan Information in Account Details, for Money versions 4.0 and 5.0, or the Loan List for version 3.0. This updates the loan payment information in the Payment Calendar of Money 4.0 and 5.0 and the Future Transaction window of Money 3.0. If you have arranged for Online Services to pay this loan automatically as an Apay, this new payment information is not automatically sent to Online Services.

= MORE INFORMATION =

To force Money to send new Apay instructions to Online Services, you must cancel the existing Apay in the Payment Calendar or Future Transactions window. Then create a new Apay instruction with the correct amount and send it.

Because Online Services schedules Apay transactions 30 days in advance of the due date, you may need to cancel the next scheduled payment in the Account Register for this loan.

For additional information, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q142768 TITLE : Money: How to Cancel Apays, Epays, and Send Bank Letter

ARTICLE-ID: Q142769 TITLE : Money 3.0: How to Cancel Apays, Epays, and Send Bank Letter

ARTICLE-ID: Q149224 TITLE : Money: What Is an Apay and How to Enter One

Example
The following example explains when this might occur:

You create a loan for your mortgage. You then send Apay instructions to On-Line Services to pay your mortgage at XYZ Bank in the amount of $700.00 per month for 30 years.

After you have made several payments, the bank notifies you that they have increased your loan payment by $100.00 per month.

You use the Loan Wizard to change the monthly payment. Money updates the Payment Calendar or Future Transaction window to indicate the increased payment. However, no instructions are generated for Online Services. The bank continues to receive $700.00 per month until you cancel the Apay transaction and send a new Apay instruction for $800.00.

In addition, until you cancel the old Apay, you may receive an error message from Online Services when they attempt to post the next mortgage payment to your account book.

KBCategory: kbusage kbprb KBSubcategory: kbonline

Additional reference words: w_money cannot find the payment or amount 3.00 3.0a ====================================================================== Keywords : kbonline Version : 3.00 3.0a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.