Microsoft KB Archive/193131

= XCLN: Using Alias Name in Find Fails to Find Items =

Article ID: 193131

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q193131



SYMPTOMS
When using the Find feature, located on the Tools menu, in the Microsoft Exchange or Outlook clients, the display name or part of the display name must be used in the To or From text box. Using alias names will not find items to or from the user or distribution list.



WORKAROUND
You may use either of the following methods to successfully find items to or from a particular recipient or distribution list.


 * Choose the display name of the user or distribution list from the Global Address Book by selecting the Sent To or From button.

NOTE: When using Outlook 98, you must select the Advanced button in the Find window.
 * Copy the display name of the user from an item and paste it in the To or From text box.

NOTE: The alias name cannot be resolved using CTRL+K in any of the Find dialog boxes.



Example 1
Mailbox Display Name = Katherine Smith

Alias Name = Kaths

The following query will not find items from Katherine Smith:

Find From: Kaths

However, the following query will find items from Katherine Smith because Kath is a portion of the Display Name:

Find From: Kath

Example 2
Distribution List Display Name = New York Event Committee

Alias Name = Nyevent

The following query will fail to find items sent to the New York Events Committee distribution list:

Find To: Nyevent

However, the following query will find items sent to the New York Event Committee because Event is a word contained in the Display Name:

Find To: Event

Similarly, searching on the word, Committee, will also find items sent to the New York Event Committee, and any other items which contains the word Committee in the Display Name.

Additional query words: 8.5

Keywords: kbprb KB193131

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