Microsoft KB Archive/271241

= OL98: The Copy Folder Design Option Does Not Work in the French Version of Outlook 98 =

Article ID: 271241

Article Last Modified on 9/2/2005

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q271241



NOTE: The following information in this article applies only to the French-language version of Outlook 98.



SYMPTOMS
When you try to copy the folder design of a public folder, you may receive following error message

The command is not available. See the program documentation about how to use the item.

and the Copy Folder Design option is unavailable (grayed out).



CAUSE
This problem can occur because the Emsuix.ecf file refers to the wrong menu entries.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The French-language version of this fix should have the following file attributes or later:

  File name   Size(Bytes) ---  Emsuix.ecf  5870



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Keywords: kbbug kbfix kbqfe KB271241

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