Microsoft KB Archive/938996

= Some System Center Operations Manager 2007 files and folders remain after you remove the agent from a client computer =

Article ID: 938996

Article Last Modified on 7/27/2007

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APPLIES TO


 * Microsoft System Center Operations Manager 2007

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SYMPTOMS
After you remove the agent from a client computer in Microsoft System Center Operations Manager 2007, some System Center Operations Manager 2007 files and folders remain on the client computer. For example, files remain in the following locations:
 * Files remain in &quot;Program Files\System Center Operations Manager 2007 ASPNet Helper.&quot;
 * The Microsoft.Mom.LobMapper.dll file remains in &quot;Program Files\System Center Operations Manager 2007.&quot;



CAUSE
This issue occurs because System Center Operations Manager 2007 does not remove helper files that were installed by using an ASP.NET Web application template or by using an ASP.NET Web Service Management Pack template.



WORKAROUND
To work around this issue, remove System Center Operations Manager 2007 ASP.NET Monitoring in Add or Remove Programs. Then, manually delete the &quot;System Center Operations Manager 2007 ASPNet Helper&quot; folder. To do this, follow these steps:
 * 1) On the client computer, double-click Add or Remove Programs in Control Panel.
 * 2) Click Change or Remove Programs, click System Center Operations Manager 2007 ASP.NET Monitoring, and then click Remove.
 * 3) Follow the prompts to complete the removal process.
 * 4) After the removal process is complete, manually delete the following folders:
 * 5) * &quot;System Center Operations Manager 2007 ASPNet Helper&quot;
 * 6) * &quot;System Center Operations Manager 2007&quot;

Keywords: kbprb kbtshoot kbexpertiseadvanced KB938996

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