Microsoft KB Archive/188210

= OL98: "Fatal Exception Error 06" with Cirrus Logic Driver =

Article ID: 188210

Article Last Modified on 8/28/2007

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q188210





SYMPTOMS
When opening a message in Microsoft Outlook 98, you may get the following error message:

A Fatal Exception Error 06 has occurred



CAUSE
You are using the Cirrus Logic video driver version 4.0, with Windows Graphics Acceleration turned on.



RESOLUTION
Turn off Windows Graphics acceleration.



To Turn Off Windows Graphics Acceleration

 * 1) Quit Outlook and any other open programs.
 * 2) Right-click My Computer and on the shortcut menu, click Properties.
 * 3) On the Performance tab, click Graphics.
 * 4) In the Advanced Graphics Setting, drag the Hardware acceleration slider to None.
 * 5) Click OK and Close.
 * 6) Click Yes to restart your computer.

Additional query words: 98

Keywords: kb3rdparty kbhardware kbprb KB188210

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