Microsoft KB Archive/117342

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Bin Selection in Word Does Not Work on QMS Printer

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Q117342

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
 * Microsoft Windows for Workgroups versions 3.1, 3.11

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SYMPTOMS
If you print a document from Word for Windows using a different bin selection than what is shown in Windows Control Panel to the QMS 1725 printer using the QMS version of the PostScript driver (PSCRIPT.DRV version 2.43 from QMS), the bin selection chosen in Word will be ignored and the bin selection in the Windows Control Panel will be used.

CAUSE
QMS printers use a different version of the PostScript driver than what is shipped with Windows. Both the QMS version of the PostScript driver and the Windows version of the PostScript driver have the same name, so when you install the QMS version of the driver, the Windows version of the driver gets overwritten.

WORKAROUNDS
Method 1: Set the desired bin selection in Windows Control Panel, and then match those same settings from within Word.

Method 2: Use the Windows version of the PostScript driver by following these steps:

 Exit Word. Using the File Manager, rename the PSCRIPT.DRV file to something else (it is located in the WINDOWS\SYSTEM subdirectory). Install another PostScript printer, such as the Apple LaserWriter.

Note: Using the Windows PostScript driver will not allow you to access all the options on the QMS printer, such as multiple bin selections.

Method 3: Contact QMS for an updated version of the QMS PostScript driver. The updated driver can be downloaded from the QMS bulletin board (BBS) by calling (205) 633-3632.

MORE INFORMATION
The QMS and PostScript products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Microsoft has not tested this problem in other QMS printers using the QMS version of PostScript driver version 2.43.

Additional query words: 6.00a 2025 3225 420 4525 860 Colorscript 6.00c winword 100 X320T 1500 1700 1000 210 230 Epson EPL 7500 2000 3200 word6 2200 2210 2220 410 430J 460J 800 810 820 825

Keywords : kbprint

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