Microsoft KB Archive/899422

= The Gpresult.exe tool does not locate the correct user account information after you run the RUNAS command on a Windows XP-based computer =

Article ID: 899422

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
Consider the following scenario:
 * Two user accounts, User1 and User2, exist on a computer that is running Microsoft Windows XP.
 * You use the User1 account to log on to the computer.
 * You open a Command Prompt window by using the runas command and the User2 account.
 * You use the System Group Policy Result tool (Gpresult.exe) to obtain Last time Group Policy was applied information for User1. To do this, you type Gpresult / \ at the command prompt.

In this scenario, you receive the Last time Group Policy was applied information for the User2 account instead of for the User1 account.



CAUSE
This issue occurs because the Gpresult.exe tool does not locate the correct user account when the tool evaluates the timestamp for the Last time Group Policy was applied information.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must install Windows XP Service Pack 1 (SP1) or Windows XP Service Pack 2 (SP2) before you apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP with SP1, Itanium-based versions


STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Content Maintenance 38917 Windows SE 156646

Keywords: kbpubtypekc kbhotfixserver kbqfe KB899422

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