Microsoft KB Archive/278479

= FIX: StgOpenStorage Loops Endlessly and Opens Corrupt File on Windows NT 4.0 SP5 and SP6a =

Article ID: 278479

Article Last Modified on 10/12/2005

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APPLIES TO


 * Microsoft COM+ 2.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 6
 * Microsoft Windows NT 4.0 Service Pack 6a

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This article was previously published under Q278479



SYMPTOMS
Your program uses the StgOpenStorage function to open a corrupted file. If you run the application on a Microsoft Windows 2000-based computer, the return value of this function is STG_E_DOCFILECORRUPT (0x80030109), which indicates that &quot;The docfile has been corrupted&quot;. However, when you run the application on a Windows NT 4.0-based computer to open the same file, the system stops responding (hangs) with 100% CPU utilization.



CAUSE
This behavior is caused by a problem in the Structured Storage Layer.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows NT 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time    Size      File name     Platform -  02/02/01  07:47p  1,079,568 Ole32.dll     Intel 02/02/01 07:46p  109,328   Rpcss.exe     Intel



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Additional query words: 0x80030109

Keywords: kbbug kbfix kbqfe kbhotfixserver KB278479

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