Microsoft KB Archive/916112

= Xbox 360: Error message: &quot;This Original Xbox Game Is Not Supported on your Xbox 360 console&quot; =

Article ID: 916112

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft XBox 360 Video Game System

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SYMPTOMS
When you try to play an original Xbox game on an Xbox 360 console, you receive the following error message:

This Original Xbox Game Is Not Supported on your Xbox 360 console. An update to support this game may be available. For more information go to www.xbox.com/games



CAUSE
This issue occurs when you try to play an original Xbox game that is not supported on the Xbox 360 platform or the console is not signed in to Xbox Live to allow the game to check the availability of an update.



THINGS TO TRY
 Verify that the particular original Xbox game is on the backwards compatibility list:

http://www.xbox.com/en-US/games/backwardcompatibilitygameslist.htm

 Make sure that the latest backwards compatibility update has been downloaded. Make sure that the disc is not dirty or damaged.

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