Microsoft KB Archive/307410

= You receive a &quot;Compile error in hidden module&quot; error message when you start Word or Excel =

Article ID: 307410

Article Last Modified on 5/7/2007

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APPLIES TO


 * Microsoft Office Excel 2003
 * Microsoft Excel 2002 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q307410





SYMPTOMS
When you start one of the programs that are listed in the &quot;Applies to&quot; section, you may receive an error message that is similar to one of the following:

Compile error in hidden module: AutoExec

Compile error in hidden module: AutoExecNew

Compile error in hidden module: DistMon

Additionally, in Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows Millennium Edition (Me) you receive the following error message:

Excel has performed an error in module excel.exe and will be closed.

Additionally, in Microsoft Windows XP, Microsoft Windows 2000, or Microsoft Windows NT you receive the following error message:

has encountered a problem and needs to close. We are sorry for the inconvenience.

To view the details of the error signature, click the link To see what data this error report contains, click here in the error dialog box. The following error signature appears where  is the executable file name of the program where this error occurred. For example,  may appear as &quot;Winword.exe&quot;:  App name    App version  Module name  Module version   Offset --    9.0.0.5302   Vbe6.dll     6.0.89.67        0000d799 For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

296493 Error message: Microsoft Word has encountered a problem and needs to close



CAUSE
This problem can occur when the following conditions are true:  The Microsoft Office Startup folder or the Microsoft Excel Startup folder contains either, or both, of the following Adobe Acrobat PDFMaker add-in template files:

Pdfmaker.dot

Pdfmaker.xla

 Norton AntiVirus software is installed.



Method 1: Download the latest version of the add-in for Adobe Acrobat 5.0
To obtain an updated add-in for Adobe Acrobat 5.0, visit the following Adobe Web site:

http://www.adobe.com/products/acrobat/update.html

Note Microsoft does not support downloading and installing add-ins from the Adobe Web site. If you need help, you must contact Adobe Technical Support.

Method 2: Move the Files
Move the Pdfmaker.dot file and, if present, the Pdfmaker.xla file from the Office or Excel Startup folder to a different folder on your hard disk. For example, you can move the files to the My Documents folder. To do this, follow these steps:

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.  Click Start, point to Search, and then click For Files or Folders. In the Search for file or folders named box, type pdfmaker.dot pdfmaker.xla .</li> In the Look In box, click the disk drive where Windows is installed, such as C:, and then click Search Now.

The Pdfmaker.dot file is located in one of the following folders:   :\Program Files\Microsoft Office\Office\Startup (Word 2000)</li>  :\Program Files\Microsoft Office\Office10\Startup (Word 2002)</li>  :\Documents and Settings\ \Application Data\Microsoft\Word\Startup</li></ul>

The Pdfmaker.xla file in located in one of the following folders:   :\Program Files\Microsoft Office\Office\Xlstart (Excel 2000)</li>  :\Program Files\Microsoft Office\Office10\Xlstart (Excel 2002)</li>  :\Documents and Settings\ \Application Data\Microsoft\Excel\Xlstart</li></ul> </li> In the Search Results window, right-click the file for each file that is found, and then click Cut.</li> On your desktop, right-click the My Documents folder, and then click Paste.</li></ol>

Method 3: Visit the Symantec Web site for Norton Antivirus information and product updates
To resolve this behavior, visit the following Symantec Web site for more information and product updates:

http://www.symantec.com/techsupp/

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MORE INFORMATION
For additional information about troubleshooting other Pdfmaker.dot add-in issues, click the following article numbers to view the articles in the Microsoft Knowledge Base:

276001 Adobe Acrobat buttons are missing, error message after you upgrade to Word 2002

235326 &quot;Compile Error in Hidden Module: RegistrationDB&quot; error starting Excel

291214 &quot;Compile Error in Hidden Module: RegistrationDB&quot; error starting Excel

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb excel adobe WD2000 WD2002 XL2000 XL2002 officeaviss

Keywords: kbstartprogram kberrmsg kbprb KB307410

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