Microsoft KB Archive/817938

= You cannot access a portal area after you create a document library, or you cannot access a document library after you create a portal area in SharePoint Portal Server 2003 =

Article ID: 817938

Article Last Modified on 12/18/2006

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
You may experience one or both of the following systems in SharePoint Portal Server 2003:
 * When you create a new portal area in the portal site, and then you create a new backward-compatible document library, you can no longer access the portal area. For example, when you locate http:// /, the document library page is displayed in your Web browser window.
 * When you create a new backward-compatible document library, and then you create a portal area in the portal site you can no longer access the document library. For example, when you locate http:// /, the portal area page is displayed in your Web browser window.



CAUSE
This problem may occur if both of the following conditions are true:
 * The client components for backward-compatible document libraries are installed on the server.
 * The name of the document library uses the same name as the portal area.

When you create a backwards-compatible document library that uses the same name as an existing portal area or when you create a new portal area that uses the same name as an existing document library, SharePoint Portal Server does not notify you that an existing portal area or a document library (as appropriate) uses the same name. The document library and the portal area both have the same URL, and you can no longer access the portal area or document library (as appropriate) in SharePoint Portal Server, even though the portal area or the document library (as appropriate) still exists on the server.



WORKAROUND
To work around this problem, use different names for the portal areas and the document libraries that you create on the server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about how to deploy, configure, and administer SharePoint Portal Server and Windows SharePoint Services, see the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root folder of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Portal Server and Windows SharePoint Services, visit the following Microsoft Web site:

http://www.microsoft.com/sharepoint/default.mspx

Keywords: kbpending kbbug KB817938

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