Microsoft KB Archive/896062

= The primary IP address is reset to 0.0.0.0 after you disconnect and reconnect the network cable in Windows XP =

Article ID: 896062

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional x64 Edition

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SYMPTOMS
You configure two or more static Internet Protocol (IP) addresses on a computer that is running Microsoft Windows XP. Then, you disconnect and reconnect the network cable. In this scenario, the primary IP address is reset to 0.0.0.0. The primary IP address is not restored after the network cable is reconnected.



CAUSE
This problem occurs because of a race condition that involves the TCP/IP driver and the DHCP client service.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Microsoft Windows XP Service Pack 1 installed.

Restart requirement
You must restart the computer after you apply this software update.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, Itanium-based versions


WORKAROUND
To work around this problem, disable Media Sensing for TCP/IP. For more information about how to disable Media Sensing, click the following article number to view the article in the Microsoft Knowledge Base:

239924 How to disable Media Sensing for TCP/IP in Windows



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbqfe kbhotfixserver kbfix kbwinxppresp3fix kbprb KB896062

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