Microsoft KB Archive/943314

= Engyro Connectors for MOM 2005: Ask for debug level logs at both ends (Connector & EXD) =

Article ID: 943314

Article Last Modified on 10/11/2007

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APPLIES TO


 * Engyro Product Connectors for Microsoft Operations Manager 2005

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INTRODUCTION
Ask for debug level logs at both ends (Connector & EXD).

I would like to get the debug level log files at both ends (Connector and EXD).



MORE INFORMATION
To put Connector in debug mode
 * 1) Stop connector service.
 * 2) Delete epc.log* from connector install dir.
 * 3) Edit logging.properties in connector install dir. Replace &quot;INFO&quot; with &quot;DEBUG&quot; (You will find 2 occurrences of INFO, change both).

To put EXD in debug mode
 * 1) Using the web config tool, select an option &quot;Enable EXD Debug Logging&quot; on &quot;PC Configuration&quot; tab and submit changes.
 * 2) Go to &quot;PC Status&quot; tab and click &quot;update configuration&quot;.

On the OVO server where you have installed EXD
 * 1) Stop EXD service.
 * 2) Delete the todayDate.exd.log file.
 * 3) Restart EXD service.

Then start connector service.

Rerun your test case and send me epc.log* from connector install dir and todayDate.exd.log from EXDHOME\logs directory.

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