Microsoft KB Archive/216456

= Appointments in Australian Cities Are Synchronized Incorrectly =

Article ID: 216456

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.0 for the Handheld PC

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This article was previously published under Q216456



SYMPTOMS
You may experience any of the following symptoms:
 * When you synchronize your appointments or tasks and your mobile device's home city is set to Adelaide, Hobart, Melbourne, or Sydney Australia, there may be a one hour difference from your desktop PC and your mobile device during the month of March.
 * Canaberra, Australia is not listed as a city in the World Clock tool in Control Panel on the mobile device.
 * Brisbane, Australia shows the wrong GMT.



CAUSE
The transition out of daylight saving time on the mobile device occurs on the first Sunday of March. In the Australian cities of Adelaide, Hobart, Melbourne, and Sydney, daylight saving time ends on the last Sunday of March. This is recorded incorrectly on the mobile device.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

 File name Hotfix.exe Notclock.exe

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.

NOTE: Windows CE Service Pack 1 must be installed prior to installing the hotfix. Windows CE Service Pack 1 can be obtained from the OEM.



STATUS
Microsoft has confirmed this to be a problem with Microsoft Windows CE 2.0 for the Handheld PC (H/PC) and Palm-size PC (P/PC).

Additional query words: timezone zone

Keywords: kbqfe kbenv kbprb kbhotfixserver KB216456

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