Microsoft KB Archive/140234

Money 4.0: How to Dial Local Call with Different Area Code

PSS ID Number: Q140234 Article last modified on 09-13-1997

4.0 4.0a

WINDOWS

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The information in this article applies to:

 == Microsoft Money version 4.0, 4.0a for Windows 95 == 

= SYMPTOMS =

When you attempt to call an local number for an online service that has a different area code than yours, Money dials the number as a long distance call and adds a “1” at the beginning of the number.

These calls may be charged higher dialing rates, or may not go through. This article explains how to dial a local call in another area code.

= CAUSE =

Money uses the modem’s Windows 95 Dialing Properties for the Dial This Number command and handling of communications files. Windows 95 is designed to add a preceding “1” before a telephone number if the number has a different area code than your area code.

Some cities or regions may have more than one area code, and calls between these area codes are not long distance calls. This is true for cities such as Atlanta, Houston, and Toronto, among others.

To correctly dial a local phone number in a different area code, you would need to dial the area code plus the local phone number, without the preceding “1”.

= RESOLUTION =

To work around this problem with the Dial This Number command, you can create a custom dialing location or you can use the Windows 95 Dialing Properties to create dialing rules to control how the call is dialed.

NOTE: When you create a new dialing location in Windows 95, it becomes the default dialing location for all Windows 95 communication packages. Refer to the Changing to a Different Location section below for steps to toggle between dialing locations in Windows 95.

Creating A Custom Dialing Location
  In the Online Services area, click the Call button. If you are using Online Quotes, click Online Quotes in the Investment Portfolio and then click Call.   Make sure the modem you want to use is selected, then click Dialing Properties.   To enter a new location, click New. Type a name for the location. For example, if you live in the 310 area code but calls to the 202 area code are local calls, you might call the new location “To 202 area code.”   For the new location, enter the area code for the number you want to dial (in this example, 202).   In the To Access An Outside Line, First Dial ___ For Local box, type in the area code (in this example, 202).   Use the new dialing location when making calls to this area code. </li></ol>

Configuring Dialing Properties
<ol style="list-style-type: decimal;">  In the Online Services area, click the Call button. If you are using Online Quotes, click Online Quotes in the Investment Portfolio and then click Call. </li>  Make sure the modem you want to use is selected, then click Dialing Properties. </li>  To enter a new location, click New. Type a name for the location. For example, if you live in the 310 area code but calls to the 202 area code are local calls, you might call the new location “To 202 area code.” </li>  For the new location, enter the area code for the number you want to dial (in this example, 202). </li>  Select the Dial Using Calling Card check box, and then click New. NOTE: While you do not need to use a calling card, the next calling card feature allows customization of the dialing procedure. </li>  Type a name for the new calling card, and then click OK. For example, call the card “Local Call to 202”. </li>  Click Advanced. </li>  Use the following table to configure the Dialing Rules dialog box, and then click Close.

Meaning of the Dialing Rules: F - Inserts Area code when dialing G - Inserts Local phone number when dialing E - Inserts Country code when dialing NOTE: To list other Dialing Rules, click the field names with your right mouse button, and then click “What’s This?” to see information about valid entries for each field. </li></ol>

Changing to a Different Location
To switch to a location created using the steps in above, do the following:


 * 1) In any Windows 95 communications program, click Dialing Properties.
 * 2) Click the appropriate location in the “I am dialing from:” box, and then click OK.

= MORE INFORMATION =

For more information on Windows 95 and dialing information, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q129049 TITLE : How to Perform 10-Digit Dialing in Windows 95

ARTICLE-ID: Q121891 TITLE : Windows 95 Adds a Preceding “1” If Area Codes are Different.

ARTICLE-ID: Q137785 TITLE : How to Use a Number Other Than 1 When Dialing Long Distance

= Additional reference words: kbhowto w_money kbhowto 4.00 w_money tolls =

Keywords : kbenv kbinterop kbonline kbhowto Version : 4.0 4.0a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.