Microsoft KB Archive/843618

= The Storport.sys driver does not use ReportLUN data after a &quot;CHECK 0B/00/06&quot; error occurs =

Article ID: 843618

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
'When a storage array returns a &quot;CHECK 0B/00/06 (Aborted Command - I/O Process Terminated)&quot; error with a ReportLUN command, the Storport.sys driver does not use the data from the ReportLUN command.



CAUSE
This problem occurs because the Storport.sys driver does not examine the additional logical unit numbers (LUNs) that are between 00 and FE (between 0 and 254).



Hotfix information
After you install this hotfix, Storport.sys retries commands after a &quot;CHECK 0B/00/06&quot; error. Additionally, the STORport driver does not use data from the returned ReportLUN and scans with an inquiry (INQ) for all available LUNs.

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

32-bit editions of Windows Server 2003
 Date        Time   Version            Size    File name --  19-Aug-2004  22:07  5.2.3790.202       72,704  Storport.sys

Windows Server 2003, 64-Bit Enterprise Edition
 Date        Time   Version            Size    File name --  19-Aug-2004  22:04  5.2.3790.202      251,392  Storport.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbwinserv2003presp1fix kbqfe kbhotfixserver KB843618

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