Microsoft KB Archive/239271

= Works Suite: Streets and Trips Does Not Appear in the Works Task Launcher =

Article ID: 239271

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works Suite 2000
 * Microsoft Works Suite 2001

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This article was previously published under Q239271



SYMPTOMS
When you click to select the Microsoft Streets and Trips check box during Microsoft Works Suite Setup, Expedia Streets & Trips may not appear in the Works Task Launcher.



CAUSE
This behavior can occur if you have previously installed Expedia Streets & Trips on the computer.

The version of Expedia Streets & Trips that is included in Works Suite contains additional code that links Expedia Streets & Trips to the Works Task Launcher.

When you install Works Suite, the installation program does not overwrite the version of Expedia Streets & Trips that is already installed on your computer.



RESOLUTION
To resolve this issue, uninstall Expedia Streets & Trips, and then use the Works Suite installation program to reinstall Expedia Streets & Trips:  Click Start, point to Settings, and then click Control Panel. Double-click Add/Remove Programs. Click Microsoft Expedia Streets & Trips 2000 or Microsoft Expedia Streets & Trips 2001, and then click Add/Remove. Click Remove All, and then click Yes. When you are prompted to restart your computer, do so. Insert the Works Suite Disc 1 CD-ROM into your CD-ROM drive.</li> Click Start, and then click Run.</li> In the Open box, type the following line, and then click OK



where  is the drive letter of your CD-ROM drive.</li> On the Works Suite Setup screen, click Add.</li> Click to select the Microsoft Streets and Trips check box and then click Install.</li> Follow the instructions on the screen to reinstall Expedia Street & Trips.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: w_works works2k missing gone est2000

Keywords: kbfix kbprb kbsetup kbui KB239271

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