Microsoft KB Archive/923853

= Description of the Windows SharePoint Services 2.0 post-Service Pack 2 hotfix package: August 14, 2006 =

Article ID: 923853

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows SharePoint Services 2.0

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SUMMARY
Microsoft has released the Windows SharePoint Services 2.0 post-Service Pack 2 hotfix package for Microsoft Windows SharePoint Services 2.0.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



INTRODUCTION
This article describes the Windows SharePoint Services 2.0 issue that is fixed in the hotfix package that is dated August 14, 2006.

Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article.

Error message when a user tries to save an Office document that is attached to an item in a tasks list: &quot;< > cannot be accessed&quot;

Consider the following scenario. A user connects to a Windows SharePoint Services 2.0 tasks list. Then, the user opens a Microsoft Office document that is attached to an item in the list. The document opens in the Office program. The user makes changes to the document, saves it, and then exits the Office program. The user reopens the document in the Office program. Then, the user makes changes to the document. However, when the user tries to save the document again, the user receives the following error message:

< > cannot be accessed. The file may not exist or may be in use or the Web server is temporarily busy.

The user cannot access the document for approximately 10 minutes because of the file lock that occurs. The user experiences these symptoms even though the user is the same user who previously opened the document.

This issue occurs if the user does not have Manage List permissions to the tasks list. For example, this issue occurs if the following conditions are true:
 * The user is a member of the Readers site group.
 * The permissions that the Readers site group has for the tasks list are changed to the following:
 * View List Items
 * Add List Items
 * Edit List Items
 * Manage Personal Views



Service pack information
This problem was first corrected in Windows SharePoint Services 2.0 Service Pack 3.To resolve this problem, obtain the latest service pack for Windows SharePoint Services 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

906795 How to obtain the latest service pack for Windows SharePoint Services 2.0

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
The following list contains prerequisites for the hotfix package:
 * The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Windows SharePoint Services Service Pack 2 or Windows SharePoint Services Service Pack 1. However, we have tested this hotfix more extensively on Windows SharePoint Services Service Pack 2 than on Windows SharePoint Services Service Pack 1. If you install this hotfix on a computer that is running Windows SharePoint Services Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend it.

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Windows Installer .msp file information
After the hotfix package is installed, the global version of this hotfix package has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes

 * For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.

For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: wss WSSv2

Keywords: kbwsssp3fix kberrmsg kbwsspresp3fix kbexpertiseinter kbfix kbqfe kbhotfixrollup kbhotfixserver KB923853

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