Microsoft KB Archive/324913

= BUG: Cannot Close Recurring Appointments =

Article ID: 324913

Article Last Modified on 7/27/2004

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APPLIES TO


 * Microsoft Pocket PC 2002 Software Standard Edition

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This article was previously published under Q324913



SYMPTOMS
If you open a recurring appointment that was created in a time zone that differs from the current time zone, when you click Edit and then click OK to try to close the appointment, you receive the following error message (or a similar one):

Cannot save. Select a start time that is after the end of the previous occurrence and end time that is before the start of the next occurrence.

The only way to close the appointment is to change the current time zone first or to reset the device.



RESOLUTION
In some cases, the appointment is viewed in Edit mode to see more details about the appointment or to view strings that do not completely fit on the Summary view. If this data is common to all occurrences, open the whole series instead of the individual occurrence to work around this problem.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.



Steps to Reproduce the Behavior

 * 1) Set the current time zone to GMT-8 Pacific US.
 * 2) Create and then close a new one-hour appointment that occurs weekly.
 * 3) Change the current time zone to GMT+9 Tokyo, Osaka.
 * 4) Open the appointment that you created in step 2. When you are prompted to open the occurrence, click Yes.
 * 5) Click Edit.
 * 6) Click OK to close the item. You receive the error message that is listed in the &quot;Symptoms&quot; section of this article.

Additional query words: open this occurrence

Keywords: kbbug kbnofix KB324913

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