Microsoft KB Archive/867584

= System Information tool reports incorrect total physical memory on your virtual machine in Virtual Server 2005 =

Article ID: 867584

Article Last Modified on 11/2/2007

-

APPLIES TO


 * Microsoft Virtual Server 2005 Standard Edition

-





SYMPTOMS
When you run the Microsoft System Information tool (Msinfo32.exe) on a virtual machine, Microsoft Virtual Server 2005 reports total physical memory incorrectly. The total physical memory is typically reported to be 64 megabytes (MB).



CAUSE
This behavior occurs because the System Information tool queries the motherboard of the virtual computer for physical memory. Therefore, Virtual Server 2005 always reports eight banks of memory with 8 MB each, for a total of 64 MB.



WORKAROUND
To work around this issue, use Windows Task Manager to view the total physical memory of the virtual machine. To do this, follow these steps:
 * 1) In the Status pane, click the virtual machine name, and then click Remote Control.
 * 2) Click Remote Control, and then click Special Keys.
 * 3) Click Send Ctrl+Alt+Delete, and then click Task Manager.
 * 4) Click the Performance tab to view memory information.

Additional query words: VM MSINFO

Keywords: kbprb KB867584

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.