Microsoft KB Archive/936882

= FIX: An access violation may occur and you may receive an error message when you open a Web page that uses SSL in Internet Explorer 6 =

Article ID: 936882

Article Last Modified on 9/11/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0, when used with:
 * Microsoft Windows XP Service Pack 2

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you open a Web page that uses Secure Sockets Layer (SSL) in Microsoft Internet Explorer 6, an access violation may occur. Additionally, you may receive the following error message:

Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.



Security update information
To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

Note This fix was first included in security update 937143 (MS07-045). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

937143 MS07-045: Cumulative Security Update for Internet Explorer

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, x86-based versions

Windows Server 2003, x64-based versions

Registry information
After you install this hotfix, you have to enable the hotfix. To do this, follow these steps.Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.  Click Start, click Run, type regedit in the Open box, and then click OK. Locate and then click the following registry subkey:

 

 On the Edit menu, point to New, and then click Key. Type FEATURE_CERT_TRUST_VERIFIED_KB936882, and then press ENTER. Click FEATURE_CERT_TRUST_VERIFIED_KB936882, on the Edit menu, point to New, and then click DWORD Value. Type Iexplore.exe, and then press ENTER. Right-click Iexplore.exe, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> Close Registry Editor.</li></ol>

Prerequisites
To install this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Registry information
After you install this hotfix, you have to enable the hotfix. To do this, follow these steps.Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. <ol> Click Start, click Run, type regedit in the Open box, and then click OK.</li> Locate and then click the following registry subkey:

 

</li> On the Edit menu, point to New, and then click Key.</li> Type FEATURE_CERT_TRUST_VERIFIED_KB936882, and then press ENTER.</li> Click FEATURE_CERT_TRUST_VERIFIED_KB936882, on the Edit menu, point to New, and then click DWORD Value.</li> Type Iexplore.exe, and then press ENTER.</li> Right-click Iexplore.exe, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> Close Registry Editor.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbwinserv2003sp2fix kbwinxppresp3fix kbbug kbfix kbqfe kbpubtypekc KB936882

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