Microsoft KB Archive/310050

= PRJ2000: JPN: Error When You Import CSV File That Contains Double-Byte Character Set (DBCS) =

Article ID: 310050

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition

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This article was previously published under Q310050



NOTE: The information in this article applies to the Japanese version%3 of Project 2000.



SYMPTOMS
In Microsoft Project, when you import a Comma Separated Values (CSV) file that contains a double-byte character set (DBCS) such as Japanese, you may receive various import errors.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Project 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version     Size       File name 08-Oct-2001 13:51  0.0.0.0000  3,033,088  MSPROJECT.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version        Size       File name -  03-Jul-2001  22:29  9.0.2001.0703    782,389  pj9od9.dll 05-Oct-2001 15:55  9.0.2001.1005  6,160,438  winproj.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: corruption garbage

Keywords: kbbug kbfix kbqfe KB310050

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