Microsoft KB Archive/303880

= You cannot install Visio Network Equipment for Visio 2000 =

Article ID: 303880

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2000 Professional Edition
 * Visio 5.0 Professional

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This article was previously published under Q303880



SYMPTOMS
When you attempt to install Microsoft Visio Network Equipment (VNE) for Microsoft Visio 2000 from your subscription CD-ROM, you may receive the following error message:

Setup has detected Visio 2000 on this machine. Please re-run setup and choose Visio network equipment for Visio 2000.



CAUSE
The behavior can occur if you are using the incorrect CD-ROM to install Visio Network Equipment. The subscription includes two CD-ROM discs: One disc should be used with Microsoft Visio 2000, and the other disc should be used with Microsoft Visio 5.0.



RESOLUTION
To resolve this issue, be sure to select the correct CD-ROM when you install VNE for Visio 2000.

NOTE: It may be difficult to tell one CD-ROM from the other while the discs are inside their envelopes. The envelope window obscures the version information. Be sure to remove the CD-ROM from the envelope to correctly identify the version.

Additional query words: prb

Keywords: kbsetup kberrmsg kbprb KB303880

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