Microsoft KB Archive/216645

= Problems Installing Windows 2000 on HP NetServer LH3 with NetRAID =

Article ID: 216645

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q216645



SYMPTOMS
When you install Windows 2000 on a Hewlett-Packard (HP) NetServer LH3 with a system partition larger than one gigabyte (GB) in size, you receive the following error message when the computer restarts:

DISK READ ERROR CTRL+ALT+DEL TO REBOOT



CAUSE
Windows 2000 does not include a driver for the HP NetRAID adapter. When you attempt to use the HP driver for Microsoft Windows NT 4.0, the same problem can occur.



RESOLUTION
To work around this problem, create a partition that is smaller than 1 GB in size during the Text-mode portion of Setup. This allows the installation process to continue.
 * 1) Upgrade the system BIOS to 4.06.43 PL or higher.
 * 2) Upgrade the NetRAID firmware to D.03.02 or higher.
 * 3) Restart your computer to continue Setup.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HP NetServer LH3 RAID Partition Size

Keywords: kberrmsg kbhardware kbprb kbsetup KB216645

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