Microsoft KB Archive/315590

= FIX: Random Stop Errors May Occur While Performing Remote Reads If You Specify a Short Timeout Value =

Article ID: 315590

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Message Queue Server 1.0

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This article was previously published under Q315590



SYMPTOMS
A stop error occurs during remote reads on the computer that is hosting the queues if you specify a small timeout value.

The following stop error occurs on Microsoft Windows 2000:

Stop 0x0000001E (c0000005, bebf882b, 00000001, 000000000).

You receive a similar error on Microsoft Windows NT 4.0 when this problem occurs.



CAUSE
This problem occurs because IRP packets in the Mqac.sys kernel driver are prematurely deleted.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

For Windows NT 4.0, the English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date       Time Version      Size  File name - 23-Sep-2002 08:51         11,163   Crdbsp7.sql 23-Sep-2002 08:50         19,968   Mq2ndnd.exe 02-Jul-2003 08:02 1.0.0.337   61,584   Mqac.sys 23-Sep-2002 08:27 1.0.0.336   34,064   Mqcertui.dll 02-Jul-2003 08:02 1.0.0.337   34,064   Mqdbmgr.dll 02-Jul-2003 08:02 1.0.0.337   59,152   Mqdscli.dll 02-Jul-2003 08:02 1.0.0.337   56,592   Mqdssrv.dll 02-Jul-2003 08:02 1.0.0.337  227,088   Mqis.dll 02-Jul-2003 08:02 1.0.0.337   16,144   Mqkeyhlp.dll 02-Jul-2003 08:02 1.0.0.337  142,096   Mqoa.dll 02-Jul-2003 08:02 1.0.0.337    8,464   Mqperf.dll 02-Jul-2003 08:02 1.0.0.337  509,200   Mqqm.dll 02-Jul-2003 08:02 1.0.0.337  110,352   Mqrt.dll 23-Sep-2002 08:45 1.0.0.336 1,831,320  Mqsetup.dll 02-Jul-2003 08:02 1.0.0.337   14,096   Mqsvc.exe 02-Jul-2003 08:02 1.0.0.337  106,768   Mqutil.dll 23-Sep-2002 08:27 1.0.0.336   62,224   Msmq.cpl The hotfix package for this article will actually contain the fix for the following article in the Microsoft Knowledge Base:

822835 MSMQ: Event ID 2085 &quot;Unable to create message file ...&quot;



WORKAROUND
To work around this problem, set the MQReceiveMessage timeout to a value greater than or equal to 500 milliseconds.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB315590

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