Microsoft KB Archive/190320

= PPT97: Can't Unpack File To Folder With Extended Characters =

Article ID: 190320

Article Last Modified on 7/12/2001

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition

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This article was previously published under Q190320





SYMPTOMS
If you try to unpack a presentation that was packed with the Pack And Go Wizard to a folder whose name contains extended or international characters, you receive an error message similar to this:

Pack and Go Setup was unable to install the presentation. This disk may be full, you may not have write permission for ' ', or it may already contain a presentation with the same name.

This message occurs if the folder does not exist. If the folder already exists, you receive this error:

The directory ' ' does not exist. Would you like to create it?

If you click OK, the presentation may install to the correct folder; however. Pngsetup.exe may also create a corrupt folder on the same drive.



CAUSE
Pngsetup.exe (the file that unpacks a Pack and Go presentation) is a 16-bit program that can run under Windows 3.1, Windows 95, or Windows NT. Pngsetup.exe does not support folder names with extended characters.



RESOLUTION
When you run Pngsetup.exe, choose a folder whose name does not contain extended or international characters in which to unpack the presentation.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 8.00 ppt8 png circumflex umlaut cedilla accent accented grave acute aring vinculum double-dot foreign ansi ascii letters glyphs words

Keywords: kberrmsg kbprb kbpng KB190320

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