Microsoft KB Archive/912834

= The screen turns black when you start Dungeon Siege II =

Article ID: 912834

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Dungeon Siege II

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SYMPTOMS
When you start Microsoft Dungeon Siege II, the screen turns black.



CAUSE
This behavior occurs when Norton Security Center is running.



Method 1: Disable Norton Security Center
To resolve this behavior, disable Norton Security Center before you start Dungeon Siege II. To do this, right-click the Norton Security Center icon in the notification area, and then click Disable.

Method 2: Configure the game by using DS2VideoConfig

 * 1) Click Start, point to All Programs, click Dungeon Siege, and then click DS2VideoConfig.
 * 2) In the Video card section, select Primary Display Driver - Hardware TnL.
 * 3) In the Resolution section, select 800X600.
 * 4) In the Shadows section, select No Shadows.
 * 5) Click OK, and then start the game.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB912834

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