Microsoft KB Archive/826927

= You receive the &quot;Replication operation encountered a database error&quot; error message when you use the Active Directory Installation Wizard in Windows 2000 =

Article ID: 826927

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you use the Active Directory Installation Wizard to install Active Directory on the member server, or when a domain controller replicates another domain controller, you receive the following error message:

Replication operation encountered a database error

If you use Event Viewer, you see that the following event is logged: Event ID: 1168

Source: NTDS General

Type: Error - 11073741823(c0000001) has occurred. (Internal ID 3000b35) Please contact Microsoft Product Support for assistance.



CAUSE
This problem occurs when an NTDS Settings object from a domain controller that has had Active Directory removed is still present as a child of the server object in Active Directory Sites and Services. When this behavior occurs, the NTDS Settings object is known as orphaned. When you try to install Active Directory on the member server, or when you try to replicate a domain controller, the orphaned NTDS Settings object interferes with your attempt, and you receive the error message.

For additional information about how to troubleshoot this error message, click the following article number to view the article in the Microsoft Knowledge Base:

265090 How to troubleshoot an &quot;internal error&quot; error message during the replication phase of Dcpromo



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Windows 2000 Service Pack 4 installed to install this hotfix.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version          Size     File name --  12-Sep-2003  09:55  5.0.2195.6748    124,688  Adsldp.dll 12-Sep-2003 09:55  5.0.2195.6748    132,368  Adsldpc.dll 12-Sep-2003 09:55  5.0.2195.6748     63,760  Adsmsext.dll 12-Sep-2003 09:55  5.0.2195.6815    381,712  Advapi32.dll 12-Sep-2003 09:55  5.0.2195.6816     69,904  Browser.dll 12-Sep-2003 09:55  5.0.2195.6815    136,464  Dnsapi.dll 12-Sep-2003 09:55  5.0.2195.6780     96,528  Dnsrslvr.dll 12-Sep-2003 09:55  5.0.2195.6810     47,376  Eventlog.dll 12-Sep-2003 09:55  5.0.2195.6815    148,240  Kdcsvc.dll 18-Jun-2003 06:43  5.0.2195.6758    205,072  Kerberos.dll 26-Mar-2003 10:37  5.0.2195.6695     71,888  Ksecdd.sys 01-Aug-2003 06:40  5.0.2195.6797    509,712  Lsasrv.dll 01-Aug-2003 06:40  5.0.2195.6797     33,552  Lsass.exe 17-jul-2003 12:13  5.0.2195.6786    109,840  Msv1_0.dll 12-Sep-2003 09:55  5.0.2195.6601    311,568  Netapi32.dll 12-Sep-2003 09:55  5.0.2195.6791    361,232  Netlogon.dll 12-Sep-2003 09:55  5.0.2195.6818    931,600  Ntdsa.dll 12-Sep-2003 09:55  5.0.2195.6815    392,464  Samsrv.dll 12-Sep-2003 09:55  5.0.2195.6817    113,936  Scecli.dll 12-Sep-2003 09:55  5.0.2195.6817    259,856  Scesrv.dll 12-Sep-2003 09:55  5.0.2195.6601     51,472  W32time.dll 16-Aug-2002 02:32  5.0.2195.6601     57,104  W32tm.exe 12-Sep-2003 09:55  5.0.2195.6741    126,224  Wldap32.dll



WORKAROUND
To work around this problem, remove the orphaned NTDS Settings object from Active Directory Sites and Services by using the Windows 2000 Support Active Directory Administration Tool. This utility is Ldp.exe.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

216498 How to remove data in Active Directory after an unsuccessful domain controller demotion



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named and about other terms for software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Win2k win2000 ADSS MMC snap-in DC dcpromo.exe

Keywords: kbhotfixserver kbqfe kbdomain kbdcpromo kbactivedirectory kbbug kbfix kbqfe kbwin2000presp5fix KB826927

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