Microsoft KB Archive/235519

= Performance Monitor Chart Settings Not Read Properly =

Article ID: 235519

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT 4.0 Service Pack 5

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This article was previously published under Q235519



SYMPTOMS
After you save a Performance Monitor (Perfmon.exe) chart file (.pmc) and an associated data log file (.log) that includes Perfmon counters not found on the local computer, the data for the counters is not read correctly when these files are opened on another computer. For example, if logs and the pmc where taken from a computer with IIS installed, ASP counters would be present. If they were to be read with a computer that did not have IIS installed, then the ASP counters would show zero values.



CAUSE
This behavior occurs because Perfmon is incorrectly attempting to read counter data from the local computer's registry, rather than from the data log file.



Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB235519

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