Microsoft KB Archive/824884

= You Receive a LIST Command Error Message When You Connect to an Exchange Server =

Article ID: 824884

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Entourage X for Mac

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SYMPTOMS
If you set up a Microsoft Exchange e-mail account and try to connect to the Microsoft Exchange server, you receive the following error message:

The server returned the following error: LIST command received in invalid state



CAUSE
This problem occurs if you have configured your Exchange e-mail account to use a password when you receive e-mail messages.



WORKAROUND
To work around this problem, follow these steps:
 * 1) On the Tools menu, click Accounts.
 * 2) Click the Exchange account, and then click Edit.
 * 3) In Receiving Mail, click click here for advanced receiving options, and then click to clear the Always Use Secure Password check box.
 * 4) Click OK.
 * 5) Close the Accounts window.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: EntX XCN XCHN clear text

Keywords: kberrmsg kbbug kbnofix KB824884

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