Microsoft KB Archive/185620

= XCLN: Exchange Setup Appears To Hang Indefinitely With SQL =

Article ID: 185620

Article Last Modified on 10/28/2006

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APPLIES TO

 Microsoft Exchange Client 4.0 Microsoft Exchange Client 5.0 Microsoft Outlook 97 Service Pack 1, when used with:  Microsoft Windows NT 4.0

 Microsoft Windows NT 4.0

 Microsoft Windows NT 4.0</li></ul> </li> Microsoft Outlook 97 Standard Edition, when used with:  Microsoft Windows NT 4.0</li></ul> </li> Microsoft Outlook 98 Standard Edition, when used with:  Microsoft Windows NT 4.0</li></ul> </li></ul>

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This article was previously published under Q185620

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SYMPTOMS
When you run the Setup program for Microsoft Exchange Client or Microsoft Outlook Client, the system may appear to hang indefinitely with no error message displayed. The Setup program appears to have almost completed.

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CAUSE
SQL services are running and not allowing Mapi DLLs to be updated correctly.

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WORKAROUND
Stop all SQL services in Control Panel Services before you begin installation of the client.

Additional query words: 8.5

Keywords: kbprb KB185620

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