Microsoft KB Archive/222873

= How to Manually Remove Site Server 3.0 =

Article ID: 222873

Article Last Modified on 6/11/2002

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q222873



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SUMMARY
If you have attempted to remove Site Server 3.0 through Add/Remove programs or through the application setup, and the uninstall fails, you must manually remove Site Server 3.0.



MORE INFORMATION
To manually remove Site Server 3.0, do the following:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Abbreviations have been used to enhance the readability of this article:

CCS stands for CurrentControlSet.

HKLM stands for HKEY_LOCAL_MACHINE.

HKCR stands for HKEY_CLASSES_ROOT.
 * 1) Go to Control Panel, Services and make sure all of the Site Server services are stopped.
 * 2) In the Registry Editor, back up the following keys, and then delete them:

HKLM\System\CCS\Services\ACMSVC

HKLM\System\CCS\Services\broksvc

HKLM\System\CCS\Services\CDF Generator

HKLM\System\CCS\Services\CRS

HKLM\System\CCS\Services\Gatherer

HKLM\System\CCS\Services\gthrsvc

HKLM\System\CCS\Services\LDAPSVC

HKLM\System\CCS\Services\MCIS

HKLM\System\CCS\Services\msgbldsvc

HKLM\System\CCS\Services\MPS.SendMail

HKLM\System\CCS\Services\MPS.Vote

HKLM\System\CCS\Services\SSSearch

HKLM\SYSTEM\CCS\Services\tmlbsvc

HKLM\Software\Microsoft\CRS

HKLM\Software\Microsoft\MCIS

HKLM\Software\Microsoft\MCIS25

HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\MPS

HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\Site Server

HKLM\Software\Microsoft\Site Server

HKLM\Software\Microsoft\Site Server Service

HKCR\Commerce.*

HKCR\CRS.*

HKCR\CrsApi.*

HKCR\CrsGui.*

HKCR\CRSSink.*

HKCR\DirectMail.*

HKCR\IISWAM.1_* (only those which pertain to Commerce samples)

HKCR\MemAdmin.*

HKCR\Membership.*

HKCR\mfafile

HKCR\mftfile

HKCR\MPS.*

HKCR\Push.*

HKCR\SiteServer.*

HKCR\SiteServerSearch.*

HKCR\SS*.*

You should now be able to delete the C:\Microsoft Site Server\* folder and perform a clean installation.

Note: When you attempt to remove the Site Server folder, you may encounter the following error message:

Error: mscsdcom.dll is in use.

To resolve this, unregister the Mscsdcom.dll, Regsvr32 /u mscsdcom.dll, and then restart the computer.

Keywords: kbhowto KB222873

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