Microsoft KB Archive/233529

= OFF2000: Error Message When You Start Program: "This Application Must Be Installed to Run" or "This Action Is Only Valid for Products That Are Currently Installed" =

PSS ID Number: 233529

Article Last Modified on 5/23/2003

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The information in this article applies to:

 Microsoft Office 2000 (Setup), when used with:  the operating system: Microsoft Windows Millennium Edition

 the operating system: Microsoft Windows 98

 the operating system: Microsoft Windows 95 

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This article was previously published under Q233529

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For a Microsoft Office XP version of this article, see 302846.

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SYMPTOMS
If you start an Office program or try to start Office Maintenance mode, you may receive one of the following error messages:

This application must be installed to run. Please run Setup from the location where you originally installed the application.

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This action is only valid for products that are currently installed.

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CAUSE
You may receive one of these error messages if all of the following are true:
 * You are using Microsoft Windows Millennium Edition (Me), Microsoft Windows 98, or Microsoft Windows 95. -and-


 * You have Profiles turned on. -and-


 * The Start menu is not being shared by all users. This means that you have the Include Start menu and Program groups in user settings option selected on the User Profiles tab of the Passwords Properties dialog box. -and-


 * You have not run Setup for Office.

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RESOLUTION
To resolve this problem, run Setup for Office.

In this configuration, each user who has an existing profile on Windows 95 or Windows 98 must run Setup for Office. The only users who do not have to run Setup are those who do not have an existing profile on the computer. When they log on for the first time, the default user profile is copied into their profile. This default user profile includes all of the registry information and shortcuts necessary to start Office programs.

The first user who runs Setup in the configuration sets the installation location for Office. Any subsequent user cannot change this location, even if the user performs a custom installation. Also, the time required to install Office for second and subsequent users is substantially less than the time required for the first user, assuming that comparable features are installed. This is because Setup does not recopy any files that are already installed.

If you are the second user or a later user who is running Setup in this configuration, you can select a different set of Office features than other users can. If you do, you see a different set of Office shortcuts on the Programs menu. This is because the Start menu is set to per-user. You selected the Include Start menu and Program groups in user settings on the User Profiles tab of the Password Properties dialog box.

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MORE INFORMATION
If you have Profiles selected, but the Start menu is being shared by all users of the computer, you only have to install Office once. This configuration is selected if you have the Include Start menu and Program groups in user settings option turned off on the User Profiles tab of the Passwords Properties dialog box

Additional query words: OFF2000 profile

Keywords: kbprb KB233529

Technology: _IKkbZNotKeyword4 kbOffice2000Search kbOffice2000SetupSearch kbOfficeSearch kbOSWin95 kbOSWin98 kbOSWinME kbOSWinSearch kbZNotKeyword5 kbZNotKeyword6

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