Microsoft KB Archive/244000

= IntelliMouse USB: Cannot Restart Computer When You Connect Mouse to USB Port =

Article ID: 244000

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliMouse with IntelliEye
 * Microsoft IntelliMouse USB

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This article was previously published under Q244000



SYMPTOMS
When you connect one of the Universal Serial Bus (USB) pointing devices listed at the beginning of this article to the USB port in your computer, you may be unable to restart the computer.



CAUSE
These behavior can occur if the following conditions are true:


 * A Microstar MS-6167 motherboard is installed in the computer.


 * A pointing device is not connected to the PS/2 port in the computer.



RESOLUTION
To work around this issue, connect a pointing device to the PS/2 port in the computer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 mainboard input attach plug

Keywords: kbhardware kbprb kb3rdparty KB244000

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