Microsoft KB Archive/224101

= OFF2000: Error Message: An Error Occurred While Trying to Create the File =

Article ID: 224101

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition

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This article was previously published under Q224101



ERROR MESSAGE
When you create a new document as the target of a hyperlink, you may receive the following error message:

An error occurred while trying to create the file.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.



CAUSE
You may receive this error message when you attempt to create a new document from the Edit Hyperlink dialog box, if the file name contains an "at" symbol (@). If you type an "at" symbol in the Name of new document box in the Edit Hyperlink dialog box, Office automatically converts the symbol to an e-mail hyperlink. When you click OK, you receive this error message.

This problem can also occur if an invalid file name character is included in the file name. File names cannot contain the following characters:

\ / : * ? " < > |



THINGS TO TRY
Specify a file name that does not use the "at" sign (@) or any of the following characters: \ / : * ? " < > |

Additional query words: OFF2000

Keywords: kbdownload kberrmsg kbprb KB224101

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