Microsoft KB Archive/833854

= A document that is opened from a hyperlink in Internet Explorer opens slowly in Office XP programs =

Article ID: 833854

Article Last Modified on 8/26/2006

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you open a Microsoft Office XP document from a hyperlink that is contained on a Web page in Microsoft Internet Explorer, the document may open slowly.



CAUSE
This problem may occur when all the following conditions are true:
 * You use a Microsoft Windows 2000-based or Microsoft Windows XP-based computer to view a Web page that contains a link to the document in Internet Explorer.
 * The document that is opened from the hyperlink was saved to a Microsoft Windows 2000 server.
 * The document that is opened from the hyperlink contains many custom document properties.



How to obtain the hotfix
This issue is fixed in the Office XP Hotfix Package that is dated May 9, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

829349 Description of the Office XP post-Service Pack 3 hotfix package: May 9, 2004

After you install this hotfix, follow the steps that are listed in the &quot;More Information&quot; section of this article to set the MaxCachedStreamSize registry key and to activate the hotfix.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To activate this hotfix, follow these steps:  Quit all Office XP programs that are running. Click Start, and then click Run. In the Open box, type regedit, and then click OK. Locate, and then click the following registry key:

 

 After you select the key that is specified in step 4, point to New on the Edit menu, and then click DWORD Value.</li> Type MaxCachedStreamSize, and then press ENTER.</li> Right-click MaxCachedStreamSize, and then click Modify.</li> In the Value data box, click Decimal, type a value between 10000 and 200000, and then click OK.</li> On the File menu, click Exit to quit Registry Editor.</li></ol>

Keywords: kbfix kbbug kbqfe KB833854

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