Microsoft KB Archive/294652

= Only One CD-R or CD-RW Disk Drive Can Be Used to Create Compact Discs in Windows XP =

Article ID: 294652

Article Last Modified on 1/15/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q294652





SYMPTOMS
When you have a computer with more than one CD-R or CD-RW disk drive, only one disk drive may enable you to create compact discs. If you click to select the Enable CD Recording on this drive check box for either the CD-R or CD-RW disk drive that is not enabled, the computer seems to apply the change, but the disk drive remains disabled. When you examine the CD-R or CD-RW disk drive properties, the Enable option is not selected.



CAUSE
This problem can occur because the creation of compact discs in Windows XP is limited to the first CD-R or CD-RW disk drive that had been specified at startup.



RESOLUTION
To resolve this problem, change the physical location of the preferred CD-R or CD-RW disk drive on the device chain.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The initiated disk drive is the first disk drive that is detected as a CD-ROM recording device during the device enumeration process. The order of the enumeration process is:

Onboard integrated device electronics (IDE): primary master

Onboard IDE: primary slave

Onboard IDE: secondary master

Onboard IDE: secondary slave

Small computer system interface (SCSI) devices (including add-on IDE controllers)

For additional information about the enumeration of SCSI controllers, click the article number below to view the article in the Microsoft Knowledge Base:

141832 How to Change the Boot Disk Order with Multiple SCSI Adapters

Additional query words: cd burning burner one

Keywords: kbhardware kbprb KB294652

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