Microsoft KB Archive/878471

= Some DVD movies are blocked although the DVD movie rating is allowed on a Windows XP Media Center Edition Service Pack 2-based computer =

Article ID: 878471

Article Last Modified on 7/8/2005

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APPLIES TO


 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
When you try to play a DVD movie, you receive the following message on the Program Blocked page:

The program's rating exceeds the maximum allowed rating.

This behavior occurs for DVD movies that have a lower movie rating than what you have set on the Parental Control TV Ratings page. This behavior occurs after you install Microsoft Windows XP Media Center Edition Service Pack 2.



CAUSE
This behavior occurs because some DVD discs do not have the correct movie rating encoded on the disc. Some may have a higher movie rating encoded on the disc than the Motion Picture Association (MPA) movie rating that is assigned to the DVD movie.



WORKAROUND
To work around this problem, turn off DVD blocking:
 * 1) On the Media Center remote control, press Start.
 * 2) Select Settings.
 * 3) Select General.
 * 4) Select Parental control.
 * 5) Enter the 4-digit code.
 * 6) Select DVD ratings.
 * 7) To turn off DVD program blocking, select Turn on DVD blocking. Now Turn on DVD blocking appears dimmed.
 * 8) Select Save.

Additional query words: MCE mcesp2 winxp winxpsp2 TV-MA TV-14 TV-PG TV-G TV-Y7 TV-Y NC-17 PG-13 R PG G X XXX Adult xpsp2

Keywords: kbtshoot kbbug kbnofix kbconsumer kbhardware kbsecurity kbprb kbvideo KB878471

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