Microsoft KB Archive/894723

= Digital Image stops responding when you try to start the program =

Article ID: 894723

Article Last Modified on 10/3/2006

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APPLIES TO


 * Microsoft Digital Image Suite 10
 * Microsoft Digital Image Standard 2006
 * Microsoft Digital Image Starter Edition 2006
 * Microsoft Digital Image Suite 2006
 * MSN Partner BYOA

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SYMPTOMS
When you try to start Microsoft Digital Image, the program stops responding (hangs). Additionally, the program does not start successfully.



CAUSE
This problem occurs if the database file is corrupted.



RESOLUTION
To resolve this problem, follow these steps:  Right-click Start, and then click Explore. Locate the following folder:

\Documents and Settings\ \Application Data\Microsoft\POD

 In the POD folder, rename the following files:

To rename the files, follow these steps:  Right-click the PodArchive.log file, and then click Rename. Type PodArchive.log.old, and then press ENTER. Repeat steps 3a and 3b to rename the Pictures.pod file and the Pictures.pd2 file.</li></ol> </li> Restart Digital Image.</li></ol>

Keywords: kbmsnqwestportal kbtshoot kbprb KB894723

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