Microsoft KB Archive/294804

= SMTP Is Removed When You Upgrade to Windows 2000 Service Pack 1 or Service Pack 2 =

Article ID: 294804

Article Last Modified on 2/5/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q294804



SYMPTOMS
On a Windows 2000-based computer that has Simple Mail Transfer Protocol (SMTP) and Network News Transfer Protocol (NNTP) installed, and Exchange 5.5 with Internet Mail Connector (IMC) is installed on the same server, when you upgrade to Service Pack 1 or Service Pack 2, the SMTP service is removed.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date           Time     Version        Size     File name -  02-May-2001    19:51    5.0.2195.3565  282,896  Imsinsnt.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbMgmtAdmin smtpsvc iis5 msexchangeimc parameters registry key

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbsysadmin kbwin2000sp3fix kbhotfixserver KB294804

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