Microsoft KB Archive/306265

= PRB: Unable to Retrieve Attributes Using Membership Attributes DTC =

Article ID: 306265

Article Last Modified on 9/10/2001

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q306265



SYMPTOMS
When you use Site Server Membership Attribute design-time control (DTC) to retrieve attributes, you may receive the following error message:

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MDTC

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Unable to retrieve attributes.

This may indicate a problem with the Application Server, AUO, or LDAP server.

Please try again.



CAUSE
The Membership Attribute DTC retrieves Lightweight Directory Access Protocol (LDAP) schema path information after it connects to the Web server (that is, the application server). If the NetBIOS name is used in the LDAP schema path and Build Active Directory Services (ADS) path, the client may not be able to resolve the LDAP server name.



RESOLUTION
Make sure that you have the correct IP address or fully qualified domain name (FQDN) specified in the properties for the application server for Membership Attributes.

Also, verify the membership instance (AUO) properties and make sure to use an IP address or FQDN instead of the NetBIOS name for the LDAP server.



STATUS
This behavior is by design.



Steps to Reproduce Behavior

 * 1) Make sure that you have a Web site mapped to the membership instance.
 * 2) On the Start menu, point to Programs, click Microsoft Site Server, click Administration, click Site Server Service Admin (MMC), and then drill down to the Personalization and Membership snap-in.
 * 3) Drill down to the specific membership instance, then right-click the instance and click Properties.
 * 4) In the Membership Instance Properties dialog box, click the Active User Object (AUO) Providers tab. Under AUO Alias, select Default and click Edit.
 * 5) Change the LDAP server name for the Build ADS path and LDAP schema path to localhost or a NetBIOS name that cannot be resolved at the client.
 * 6) Click OK.
 * 7) Restart the Site Server Authentication service.
 * 8) Test from the FrontPage or Visual InterDev client by using the Membership Attribute DTC to retrieve attributes.

Additional query words: VI FP SS3

Keywords: kbprb KB306265

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