Microsoft KB Archive/317420

= Rebate information: Contacting the Microsoft Rebate Center =

Article ID: 317420

Article Last Modified on 1/23/2007

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APPLIES TO


 * Customer Service and Support Information

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This article was previously published under Q317420



SUMMARY
In the United States and Canada, if you have questions about a cash-back rebate offer, please call the Microsoft Rebate Center at (800) 622-4445 (8:00 A.M. to 10:00 P.M. eastern time except weekends and holidays). No rebates will be authorized over the phone. Please allow six to eight weeks for delivery of your rebate.

Offer good in the 50 United States, the District of Columbia, all U.S. military bases that contain valid APO/FPO addresses, and Canada only. Offer not valid in U.S. Territories, including Puerto Rico, U.S. Virgin Islands, or Guam. Offer void where prohibited, taxed, or restricted by law. Only original coupons will be accepted.

For information about current rebates, visit the following Microsoft Web site and type rebates in the Search Microsoft.com for search box:

http://www.microsoft.com/athome/default.mspx



MORE INFORMATION
You should contact the Rebate Center for any of the following issues or concerns:
 * Your rebate coupon is missing. Note that rebate information is included either inside the product box or on a sticker on the outside of the box.
 * The rebate information is incomplete or incorrect. For example, the rebate address is missing from the coupon. Please note that some coupons have two portions, and the information that you need may be on the second portion.
 * You never received the rebate. Note that only one rebate is allowed per household per product (unless otherwise stated). If you purchase multiple copies of the same product, you will receive only one rebate for that purchase.
 * You want to check on the status of your rebate. Please remember to allow six to eight weeks for delivery of your rebate check.

Microsoft will not share the information that you provide with third parties without your permission, except where necessary to complete the services or transactions you requested, or as required by law.

Additional query words: rebates cashback offer offers

Keywords: kbinfo KB317420

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