Microsoft KB Archive/214704

= Program Missing from Add/Remove Programs Tool =

Article ID: 214704

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q214704



SYMPTOMS
A program that was listed on the Windows Setup tab in the Add/Remove Programs tool in Control Panel may no longer be listed.



CAUSE
This behavior can occur if the program was installed from the Microsoft Windows Update Web site without first being installed using the Add/Remove Programs tool.



RESOLUTION
To work around this issue, remove or reinstall the program from the Windows Update Web site instead of using the Add/Remove Programs tool.



MORE INFORMATION
Program that currently demonstrate this behavior include:


 * Microsoft Chat
 * Microsoft NetMeeting

Keywords: kbfaq kbprb KB214704

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