Microsoft KB Archive/188316

-

The information in this article applies to:


 * Microsoft Project 98 for Windows

-

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Microsoft Project 98. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

"http://support.microsoft.com/support/default.asp"

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to mshelp@microsoft.com, and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com

SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

"mshelp@microsoft.com"

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:


 * 1) Dial the toll-free FastTips number:
 * 2) When prompted, select the appropriate number for the product you are using (for example, for Microsoft Project, select 6).
 * 3) When prompted, select the version of the product that you are using.
 * 4) From the "FastTips Main Menu," select 1 to place a FastTips catalog order.
 * 5) At the "to order items from your catalog" prompt, select 1.
 * 6) When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

NOTE: You can order up to five items at a time.
 * 1) When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.
 * 2) When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

SR-1
Article Article ID     Title                                                        Pages -- Q185103 PRJ98: List of Fixes in Microsoft Project 98 SR-1               7 Q185102 PRJ98: How to Obtain and Install MS Project 98 SR-1             2

Incorrect Values
Article Article ID     Title                                                        Pages -- Q182895 PRJ98: Unexpected Assignment Sort Order When Project Exported   1 Q183460 PRJ98: Summary Task Displays Incorrect Percent Complete         1 Q177478 PRJ98: Changing Fixed Work Tasks Duration Results in Wrong Value 2 Q180923 PRJ98: Additional Tasks, Links, Assignments When Pasting Tasks  2 Q184003 PRJ98: Incorrect Resource Work Value After Undo Deleting Task   1 Q178678 PRJ98: Resource Time-Phased SV Does Not Equal Resource Total SV 1

System Related Errors
Article Article ID     Title                                                        Pages -- Q177477 PRJ98:Project Stops Responding If Task Have Modified Baseline   4 Q169235 PRJ98: Invalid Page Fault with Microsoft Windows Printing System 2 Q183454 PRJ98: Project Stops Responding When Opening a Project          2 Q178693 PRJ98: Project Stops Responding After Splash Screen Appears     2 Q183458 PRJ98: Project Stops Responding When Sharing Resources          2 Q180294 PRJ98: Project Stops Responding When Closing a Consolidated File 3 Q175193 PRJ98: Microsoft Project Stops Responding Clicking on File Menu 2 Q174357 PRJ98: Project Stops Responding when Saving File                2 Q179794 PRJ98: Project Stops Responding After Startup Splash Screen     2 Q177023 PRJ98: Project Stops Responding After Closing File              2 Q178394 PRJ98: Project Stops Responding When Pasting a Resource         3 Q178370 PRJ98: Project Stops Responding When Formatting a Bar           2 Q176310 PRJ98: Invalid Page Fault, Hang Sending Routing Slip            2 Q178396 PRJ98: Project Stops Responding or Missing Characters Saving MPX 2 Q178694 PRJ98: IntelliPoint SmartSpeed Feature Doesn't Work with Project 2 Q174358 PRJ98: Project Stops Responding when Resource Deleted           2 Q174734 PRJ98: MS Project Stops Responding with Resource Work Contour   3 Q174368 PRJ98: Project Stops Responding Saving Baseline or Interim Plan 2 Q184709 PRJ98: Crash When Saving a Project to Network                   4 Q174370 PRJ98: Project Stops Responding Saving Baseline in PERT View    2 Q177024 PRJ98: Microsoft Project Stops Responding Creating New Calendar 2 Q174367 PRJ98: Project Stops Responding when Saving AutoFilter          2

Other Errors
Article Article ID     Title                                                        Pages -- Q178387 PRJ98: Error Saving a Project to SQL Database                   2 Q182271 PRJ98: Not Enough Memory Error When Saving or Inserting Project 3 Q170246 PRJ98: Macro Warning Appears Opening MS Project 4.x File        1 Q177021 PRJ98: Out of Memory Error When Previewing, Printing a Report   2 Q173167 PRJ98: "Cannot Connect to Link" Error Opening File with Links   2 Q176282 PRJ98: Import Error Opening Access Database File                2 Q173333 PRJ98: Error Exporting to HTML Using Standard Template Map      2 Q173331 PRJ98: Errors, Problems Linking Tasks in Consolidated File      2 Q183459 PRJ98: Circular Reference Error When Dragging Task              3

Setup
Article Article ID     Title                                                        Pages -- Q178704 PRJ98: Setup Stops Responding When Updating Your System         2 Q176937 PRJ98: Setup Err: MSFLXGRD.OCX Was Unable to Register Itself    2 Q178685 PRJ98: Setup Error: Setup could not find the file...MSSP232.dll 2 Q169725 PRJ98: Comctl32.dll Error Installing Project on Windows NT      1 Q173332 PRJ98: Not Prompted to Remove Earlier Version During Upgrade    3 Q183457 PRJ98: Shortcut Removed After Reinstalling Project              2

Web Issues
Article Article ID     Title                                                        Pages -- Q174392 PRJ98: How to Set Up and Configure Personal Web Server          4 Q180635 PRJ98: Error Processing Request Opening Message in Web TeamInbox 2 Q169380 PRJ98: Images Don't Display in Netscape Navigator               1 Q182896 PRJ98: How to Change the Date Format in the TeamInbox           2 Q169598 PRJ98: TeamStatus Messages Disappear From Inbox After Send      1 Q176300 PRJ98: Web Workgroup Shows Old and New Resource Name            1

Miscellaneous
Article Article ID     Title                                                        Pages -- Q179792 PRJ98: Need Team Manager SR-1 to Get Timephased Workgroup Data  1 Q177520 PRJ98: Problems Printing If Print Scaling Less Than 100 Percent 2 Q170240 PRJ98: Can't Save Changes to File Opened on Another Computer    1 Q177476 PRJ98: Issues Using the Project 98 MPX Format in Project 4.x    2 Q173169 PRJ98: Microsoft Project Takes a Long Time to Save Baseline     1 Q181646 PRJ98: Cannot Find File or Link Error Message Opening Project   2 Q182898 PRJ98: Duplicate Resources Listed When Sharing Resources        1 Q181001 PRJ98: Individual Assignments on Task Not Leveled               1 Q171393 PRJ98: Can't Send Mail Message to Intended Recipient            2 Q183455 PRJ98: Missing Fields When Opening a Project in the MPX Format  2 Q184002 PRJ98: Missing Tasks When Print or Print Preview Calendar View  2 Q169597 PRJ98: How Work, Duration are Calculated w/Assignment Changes   3 Q176933 PRJ98: File Properties Lost Saving File to Database Format      2 Q170717 PRJ98: Can't Use VBA After Uninstalling Office 97               1 Q177025 PRJ98: Setup.wri has Wrong Steps for Workgroup Message Handler  2 Q184004 PRJ98: Timescale Displayed Incorrectly in Usage Views           2 Q174681 PRJ98: How to Use Priority to Affect Leveling in Project        2 Q184611 PRJ98: Copied Project Tasks Do Not Appear in Outlook Task List  2 "End of Article List" Additional query words:

Keywords         : projwin Version          : WINDOWS:98 Platform         : WINDOWS Issue type       : kbinfo Last Reviewed: July 12, 1999