Microsoft KB Archive/189059

= Stop: 0x0000000A Using Microtest CD-ROM Changer Software =

Article ID: 189059

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft BackOffice Server 4.0
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q189059



SYMPTOMS
If you are using Microtest DiskPort CD-ROM changer software to operate a CD- ROM tower, you may intermittently receive System Stop messages:

0x0000000A ( 0xE11B1FB0, 0x00000002, 0x00000001, 0x80003D4A )

IRQL_NOT_LESS_OR_EQUAL

NOTE: The parameters may vary depending on the hardware configuration.



CAUSE
The CD-ROM driver Mtdpfltr.sys may not be written to function properly on multiprocessor computers.



RESOLUTION
To work around this problem, you can try using the /numproc=1 switch in the boot.ini file and see if the server runs without problems; otherwise, removing the Microtest product is required.



MORE INFORMATION
Microtest is aware of this problem and has newer products available.

The Microtest product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 0xA

Keywords: kbprb KB189059

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