Microsoft KB Archive/322681

= FTP Server Does Not Support Extended Characters =

Article ID: 322681

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Internet Information Server 4.0

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This article was previously published under Q322681



SYMPTOMS
If you are using File Transfer Protocol (FTP) to transfer files to or from a Windows NT-based server that is running Microsoft Internet Information Server 4.0, file names may be changed, or you may not be able to locate files and folders that are on the server. These files or folders contain extended ASCII characters. Users may also have trouble logging on if a user's user name contains extended ASCII characters.



CAUSE
The FTP server functionality in Internet Information Server 4.0 does not support extended characters. The FTP server removes characters that are above ASCII 240 (in decimal values).



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Size    File name    Platform -  12-Jul-2002  20:32  81,888  Ftpsvc2.dll  I386 NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: iis

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB322681

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