Microsoft KB Archive/935252

= The due date for an activity is displayed as the day after the end date of the activity when you create an all-day activity in Microsoft Dynamics CRM 3.0 =

Article ID: 935252

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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SYMPTOMS
When you create an all-day activity in Microsoft Dynamics CRM 3.0, the due date for the activity is displayed as the day after the end date of the activity. This due date is displayed in the associated activities view.



CAUSE
This behavior occurs if you select the All Day Event check box in the Appointment dialog box. However, you do not set the start time, and you do not set the end time.



WORKAROUND
To work around this behavior, clear the All Day Event check box in the Appointment dialog box. Then, set the start time, and set the end time.



Steps to reproduce the behavior
 Create a new service appointment. To do this, follow these steps:  Click Service, point to New Activity on the New menu, and then click Appointment. In the Appointment dialog box, click the Details tab. In the Regarding list, click an account. On the Appointment tab, set the start date, and set the end date. Then, select the All Day Event check box. Click Save and Close.</li></ol> </li> Click Service, click Accounts, and then double-click the account that you clicked in step 1c.</li> Click Activities, and then click the service appointment that you created in step 1.

Note The Due Date field displays the day after the end date that you set in step 1d.</li></ol>

In the associated activities view, the Due Date field displays  12:00:00AM. In this situation, this is the beginning of the day after the end date of the activity.

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STATUS
This behavior is by design.

Keywords: kbtshoot kbprb kbmbsmigrate KB935252

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