Microsoft KB Archive/929297

= Error message when you enter your mailing address in the Zune Marketplace: &quot;You have entered an invalid billing address&quot; =

Article ID: 929297

Article Last Modified on 9/20/2007

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APPLIES TO


 * Zune Live
 * Zune software

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SYMPTOMS
When you enter your mailing address in the Zune Marketplace, you receive the following error message:

You have entered an invalid billing address.



CAUSE
You experience this behavior if you enter a military address such as an Army Post Office (APO) address or a Fleet Post Office (FPO) address.

Note The Zune Marketplace does not support APO addresses or FPO addresses.



THINGS TO TRY

 * 1) Enter a supported U.S. address when you sign up for a Zune account or when you have to enter a mailing address in the Zune Marketplace.



MORE INFORMATION
The following are examples of unsupported mailing addresses.

Invalid example 1

CMR 346, Box 1234

APO AE 09250

Invalid example 2

VMFA-212

Unit 39200

FPO AP 96603-7600

Keywords: kbzunepolicy kbzunemarketing kbzunebilling kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB929297

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