Microsoft KB Archive/107809

= RAS May Not Function on a Shared Network Installation =

Article ID: 107809

Article Last Modified on 11/5/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q107809



SYMPTOMS
When you run a shared network installation (SETUP /N) of Microsoft Windows for Workgroups version 3.11, starting Remote Access Services (RAS) generates the following error:

Cannot load phone book or RAS manager data. Error 657: the device .INF file could not be opened.



CAUSE
The above error message is generated when PAD.INF and SWITCH.INF are marked read-only.



WORKAROUND
You may be able to use RAS with a shared Windows for Workgroups installation if only one person on the network attempts to use RAS and you remove the read-only attribute from PAD.INF and SWITCH.INF. (If the shared directory is located on a server, full permissions must also be granted.)



STATUS
RAS was not designed to run under a shared Windows for Workgroups installation. This functionality was not tested by Microsoft and is not supported.

Additional query words: 3.11 file attribute set

Keywords: KB107809

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