Microsoft KB Archive/830089

= Platform Builder Cannot Download an Image or Connect to a Device =

Article ID: 830089

Article Last Modified on 5/27/2005

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APPLIES TO


 * Microsoft Windows CE .NET 4.2

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SYMPTOMS
Microsoft Windows CE Platform Builder cannot download an image or connect to a device.



CAUSE
Platform Builder caches the Internet Protocol (IP) address and the port number that it uses to connect to a device. If the IP address or the port number changes on the device, Platform Builder cannot locate the device. You must quit and then restart Platform Builder to download an image or to connect to the device again.



Hotfix Information
A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 031017_KB830089. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This hotfix is supported only when all previously issued hotfixes for this product have also been installed.

Restart Requirement
You must perform a clean operation and then rebuild the platform after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this package has the file attributes (or later) that are listed in the following table:   Date         Time   Version     Size     File name -  17-Oct-2003  22:28  4.2.3.1017  522,888  Wincepb42-031017-kb830089-common.exe The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size    File name ---  07-Oct-2003  17:10  20,480  Ethtran.dll



WORKAROUND
To work around this problem, quit and then restart Platform Builder before you try to download an image or to connect to the device again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Keywords: kbbug kbfix kbqfe KB830089

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