Microsoft KB Archive/329682

= &quot;Error: An Inconsistency Was Encountered on the Requested Media&quot; Error Message with NTBackup =

Article ID: 329682

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Small Business Server 2000 Standard Edition
 * Microsoft BackOffice Small Business Server 2000 Service Pack 1
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Service Pack 1a
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Media Center Edition 2004
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Service Pack 1a
 * Microsoft Windows XP Tablet PC Edition

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This article was previously published under Q329682





SYMPTOMS
If you restore data from a multiple-tape set and the backup data resides in two different backup sets on two different tapes, you may receive the following error message:

Error: An inconsistency was encountered on the requested media

This symptom may occur after you restore the data from the first tape, and then try to start the restoration from the next tape.



CAUSE
This problem occurs if the NTBackup program prompts you to mount the wrong piece of media to restore from.

Note This problem does not occur for a single backup set that spans multiple media. This problem only occurs when backups are appended multiple times so that backup sets reside on different members of the media set.



RESOLUTION
To resolve this problem, select and restore only from one backup set at one time.

Note There is no visual way of telling which backup set or sets are located on a particular physical media. By default, the backup sets are listed alphabetically. However, you can sort them by set number so you can restore them sequentially one at a time.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbbug kbwin2000fixnosp kbprb KB329682

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