Microsoft KB Archive/248730

= Terminal Server Reboots 15 Minutes After Being Shut Down =

Article ID: 248730

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 5

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This article was previously published under Q248730



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you shut down a Terminal Server from the console session without choosing to restart the computer, the Terminal Server may restart after 15 minutes. This behavior can occur with Windows NT 4.0 Server, Terminal Server Edition, Service Pack 4 or later.



CAUSE
In Service Pack 4 and later, the message to indicate the screen saver time-out is forwarded to the Shutdown dialog box and is handled as if you chose a restart.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this behavior, use either of the following methods:

Disable the Screen Saver for the Logon Desktop
 Start Registry Editor (Regedt32.exe). Locate the ScreenSaveActive value under the following key:

HKEY_USERS\.DEFAULT\Control Panel\Desktop

 Double-click ScreenSaveActive, and then set its value to 0. Quit Registry Editor.

Set the Screen Saver Time-Out to a Longer Value
 Start Registry Editor (Regedt32.exe).</li> Locate the ScreenSaveTimeOut value under the following key:

HKEY_USERS\.DEFAULT\Control Panel\Desktop

</li> Double-click ScreenSaveTimeOut, and then set it to the appropriate value in seconds.</li> Quit Registry Editor.</li></ol>

Keywords: kbenv kbprb KB248730

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