Microsoft KB Archive/191307

= SMS: Despooler Cannot Create Temp Storage While Decompressing a Package =

Article ID: 191307

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q191307



SYMPTOMS
The despooler cannot decompress the package when a drive letter is specified in the registry under the following key:   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Components\SMS_Despooler \Preferred Drive For Temp Directory NOTE: The above registry key is one path; it has been wrapped for readability.

If a drive letter is specified in that registry location, entries similar to the following will appear in the Despoolr.log file: use drive $ for all temp files $ drive has the most free space, we'll use it for temp storage ...  Cannot create temp storage $:\ while decompressing package. Win32 error = 3

The Win32 error = 3 is 'The system cannot find the path specified'.



WORKAROUND
To work around this problem, leave the registry key mentioned above blank (this is the default setting).



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 1.2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms SP SP4

Keywords: kbbug kbdespooler kbfix KB191307

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