Microsoft KB Archive/224495

= PRB: OWA HTML Form Converter Doesn't Convert Rich Text in Message Body =

Article ID: 224495

Article Last Modified on 3/4/2004

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APPLIES TO


 * Microsoft Outlook Web Access 5.5

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This article was previously published under Q224495



SYMPTOMS
The Microsoft Outlook HTML Forms Converter does not convert rich text in an Outlook form's message body. The text is converted, but all rich text formatting is lost.

In addition, URLs such as "file://" and "http://" in the body of the message text are converted to the HTML form as a plain text, losing their previous functionality.



RESOLUTION
If you wish to have the link on the newly created HTML form, manually edit the files that are generated for the HTML form to include the HTML code that creates the hyperlink on the form.



Steps to Reproduce Behavior

 * 1) Open a new message.
 * 2) Design the form.
 * 3) Add some rich text to the message body of the form.
 * 4) Publish the form.
 * 5) Run the forms converter and select the form created above.
 * 6) View the form in the OWA client.

The text of the message body no longer contains any rich text.

