Microsoft KB Archive/264286

= PC DirSync: Entire Exchange Server Postoffice Not Displayed in MS Mail Global Address List =

Article ID: 264286

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Mail for PC Networks 3.2
 * Microsoft Mail for PC Networks 3.2a
 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q264286



SYMPTOMS
If an MS Mail postoffice is converted to an Exchange Server postoffice, the converted Exchange Server postoffice may not be displayed in the global address list of other MS Mail postoffices. The recipients in the converted Exchange Server postoffice are displayed in the Exchange Server Administrator program.



RESOLUTION
To resolve this issue:  In the Exchange Server Administrator program, click the requestor object for an MS Mail postoffice that has a global address list in which the converted (from MS Mail) Exchange Server posoffice is not displayed. Open the requestor object properties, click the Export Containers tab, and then select the appropriate site in the Site list. On the Export Containers tab, select the Recipients container under Recipient Containers, and then click Add to add it under Export these recipients.

NOTE: If multiple MS Mail postoffices have a global address list in which the converted (from MS Mail) Exchange Server posoffice is not displayed, perform steps 1 through 3 for the requestor objects for all of these MS Mail postoffices. In MS Mail, check the System.mbg file to make sure that it is updating. On the Exchange Server hub postoffice, check the Recipients container. Make sure that the Recipients container contains addresses for the converted Exchange Server postoffice and that the Recipients container is displayed under Export these recipients on the Export Containers tab (to be exported to MS Mail). In MS Mail, run the Netdump utility to make sure that the Exchange Server postoffice .usr file exists.

The following is a sample of the netdump command line:

NETDUMP admin [-D[d|path]] [-Ffilename] [-Llogfile] -Ppassword

Check the third column from the left for the postoffice Mailbag, which has the same hexadecimal ID (hexid) as the .usr file. Check for the same hexid in the Usr directory on the MS Mail postoffices. Empty the Dxadata directory.</li> Stop and restart the Directory Synchronization Service (DXA).</li> Make sure that the amount of disk space available on the hard disk is equal to or greater than the size of the Xdir.edb file multiplied by 4.</li> Manually synchronize the directories.For additional information about how to manually synchronize the directories, click the article numbers below to view the articles in the Microsoft Knowledge Base:

147464 XFOR: Manual Dirsync with Exchange Server as Dirsync Server

148309 XFOR: Manual Dir-Sync with Exchange as Dir-Sync Requestor

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Additional query words: GAL

Keywords: kbprb KB264286

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