Microsoft KB Archive/222942

= IBM S/36 Displays "Unexpected Data Received From Printer" =

Article ID: 222942

Article Last Modified on 2/23/2004

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APPLIES TO


 * Microsoft SNA Server 4.0

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This article was previously published under Q222942





SYMPTOMS
When using the SNA Print Service against an IBM S/36 system, the S/36 console displays the following error message whenever a print job is printed:

Unexpected data received from printer (print device)

When this error occurs, the S/36 console operator must acknowledge this message before further print jobs are spooled to the printer.



CAUSE
When the S/36 finishes sending a print job to SNA Server Print Server, the S/36 gives direction to the printer. The print server responds by sending a print status message and providing direction to the S/36. This causes the S/36 to detect an error and log the following error to the S/36 console:

Unexpected data received from printer (print device)

The S/36 appears to expect the print emulator to have the send state on the conversation after the print job has completed, and wait until the S/36 asks for conversation direction. This is different from AS/400 printing, where an AS/400 printer always provides direction back to the AS/400 along with a print status message.



RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in SNA Server 4.0, 4.0 SP1, 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

Keywords: kbbug kbfix kbsna400sp3fix kbqfe KB222942

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