Microsoft KB Archive/892457

= The Outlook Connector is not compatible with Nelson Email Organizer =

Article ID: 892457

Article Last Modified on 1/19/2005

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Office Outlook Connector
 * Microsoft Office Outlook Connector
 * Microsoft Office Outlook Live
 * MSN 9.2 Premium Internet Software

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SYMPTOMS
You cannot use Nelson Email Organizer on Microsoft Office Outlook Connector mailbox folders or on Microsoft Office Outlook Connector for MSN mailbox folders. However, if you have other e-mail accounts that are not accessed through the Outlook Connector, you can use Nelson Email Organizer to manage and create subfolders in those accounts.



CAUSE
This issue occurs because the Outlook Connector is not compatible with Nelson Email Organizer. Nelson Email Organizer was designed to work with the Microsoft Office Outlook Connector for IBM Lotus Domino.

Nelson Email Organizer creates subfolders in an account mailbox. The Outlook Connector does not support subfolders for Web-based e-mail accounts.



STATUS
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: OLC OL11 OL10 OL2003 OL2002 incompatible

Keywords: kbtshoot kbemail KB892457

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