Microsoft KB Archive/166775

= Cannot View Internet Explorer 3.x Cache Files in Version 4.0 =

Article ID: 166775

Article Last Modified on 8/10/2006

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q166775



SYMPTOMS
After you upgrade to Internet Explorer 4.0, you cannot view Internet Explorer version 3.x cache files from the Advanced tab in the Options dialog box, even though these files are on your hard disk.



CAUSE
Internet Explorer 4.0 does not upgrade cache files from previous versions of Internet Explorer.



RESOLUTION
To view the Internet Explorer 3.x cache files, follow these steps:

 Uninstall Internet Explorer 4.0. In Internet Explorer 3.x, empty the Temporary Internet Files folder, and then quit Internet Explorer. To empty the Temporary Internet Files folder, follow these steps:  In Internet Explorer 3.x, click Options on the View menu. Click the Advanced tab. Click Settings. Click Empty Folder.</li> When you are prompted whether to delete all the files in the Temporary Internet Files folder, click Yes.</li> Click OK, and then click OK.</li></ol> </li> Reinstall Internet Explorer 4.0.</li></ol>

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MORE INFORMATION
Internet Explorer 4.0 does upgrade the cookie files.

Additional query words: 4.00

Keywords: kbenv KB166775

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