Microsoft KB Archive/160101

= NBA Full Court Press: Invalid Page Fault in Kernel32.dll =

Article ID: 160101

Article Last Modified on 2/20/2002

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APPLIES TO


 * Microsoft NBA Full Court Press

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This article was previously published under Q160101



SYMPTOMS
When starting NBA Full Court Press, you may receive the following error if a conflict with the sound or video card exists:

Invalid Page Fault in Kernel32.dll at



RESOLUTION
Possible resolutions to this error are to get updated drivers for the sound card and/or video card. Also try reinstalling Windows over the top of itself and installing the latest version of DirectX.

One resolution Microsoft has found is to disable the sound card driver.

NOTE: After disabling the sound card you will no longer have sounds in Windows and you will receive the error message: "Cannot initialize sound system" when launching NBA Full Court Press. However, you will be able to play the game.

FURTHER TROUBLESHOOTING
If disabling the sound card driver solves the problem, there could possibly be a hardware or software conflict. For more information on troubleshooting hardware configuration problems, see the following article in the Microsoft Knowledge Base:

133240 Troubleshooting Device Conflicts with Device Manager



STATUS
Microsoft has confirmed that this is a problem in NBA Full Court Press version 1.0.



MORE INFORMATION
NOTE: Most DirectX related problems have been resolved in the latest version of DirectX. Download the latest version of DirectX or, if you own a game that installs a later version of DirectX, install DirectX from the newer game's disc.

The latest version of DirectX is available at the following Microsoft Web site:

http://www.microsoft.com/directx

For more information about how to obtain the latest version of DirectX, please see the following article in the Microsoft Knowledge Base:

179113 How to Download and Install DirectX

Additional query words: 1.00 direct x ts troubleshoot trouble shoot

Keywords: kberrmsg kbbug kbsound kbpending KB160101

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