Microsoft KB Archive/128927

= Err Msg: Remote Control Agent Cannot Load IDIS_IPX.DLL =

Article ID: 128927

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition
 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q128927



SYMPTOMS
When you start Remote Control on a NetWare client running Windows version 3.x in Microsoft Systems Management Server version 1.0, the following error message appears:

Remote Control Agent cannot load idis_ipx.dll



CAUSE
This problem occurs if one or all of the following files are not present in the NetWare client computer:

NWNETAPI.DLL

NWCALLS.DLL

NWIPXSPX.DLL

These files are included with the NetWare client software and are available in the Novell public forum on CompuServe. If you install and run a NetWare client in MS-DOS, the three files above are not required. NWCALLS.DLL and NWIPXSPX.DLL are installed for NetWare clients running Windows version 3.x.



RESOLUTION
To correct this problem, install the NWNETAPI.DLL file on the NetWare client.

To allow Microsoft Systems Management Server to install the file, place the file in the SITE.SRV\MAINCFG.BOX\CLIENT.SRC\X86.BIN directory on the site server. The Maintenance Manager will replicate the file to all NetWare logon servers. The file will be installed to the MS\SMS\BIN directory on all NetWare clients when users run Client Setup (either manually or through their login script).

The NetWare products discussed here are manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: sms prodsms

Keywords: kb3rdparty kbinterop kbmaintman KB128927

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