Microsoft KB Archive/829729

= Special Pool Feature May Cause a 0x000000CD Stop Error =

Article ID: 829729

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
After you turn on the Kernel Special Pool feature in Microsoft Windows 2000, you may receive the following stop error:

0x000000CD (PAGE_FAULT_BEYOND_END_OF_ALLOCATION).



CAUSE
This problem may occur if both of the following conditions are true:
 * You have turned on the Kernel Special Pool feature for all pool tags.
 * A device driver that is not compatible with the special pool feature is installed on your computer.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time   Version        Size       File name     Platform 21-Sep-2003 00:36  5.0.2195.6824     29,712  Mountmgr.sys 26-Sep-2003 18:28  5.0.2195.6826  1,698,432  Ntkrnlmp.exe  x86 26-Sep-2003 18:29  5.0.2195.6826  1,697,792  Ntkrnlpa.exe  x86 26-Sep-2003 18:29  5.0.2195.6826  1,718,464  Ntkrpamp.exe  x86 26-Sep-2003 18:28  5.0.2195.6826  1,676,096  Ntoskrnl.exe  x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Additional query words: win2k win2000

Keywords: kbhotfixserver kbqfe kbqfe kbwin2000presp5fix kbfix kbbug KB829729

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