Microsoft KB Archive/155015

= Microsoft Knowledge Base =

Cannot Connect to MSN Using AOL as Internet Service Provider
Last reviewed: October 7, 1997

Article ID: Q155015

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, using America Online as your Internet service provider, you receive the following error message:

Cannot locate the MSN data center. Please try again.

CAUSE
Connecting to MSN from the Internet requires a 32-bit PPP connection, which America Online does not currently offer.