Microsoft KB Archive/329168

= XCCC: Error When You Open a Message with a POP3 E-Mail Client =

Article ID: 329168

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q329168



SYMPTOMS
When you try to read an e-mail message by using a POP3 e-mail client, you may receive an error message that is similar to the following:

Message number  could not be retrieved. Account:, Server:  , Protocol: POP3, Server Response: '-ERR The system cannot find the path specified.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

Also, the following error messages may appear in the Application Event log on the Exchange 2000 Server-based computer:

Event Type: Error

Event Source: POP3SVC

Event Category: Content Engine

Event ID: 1023

Date:

Time:

User: N/A

Computer: AKNETASP_EX

Description:

Error 0x80070003 occurred while rendering message 0001-0000000750d6 for download for user.

For more information, click http://search.support.microsoft.com/search/?adv=1.

Data:

0000: 50 04 14 00 P...

Event Type: Error

Event Source: POP3SVC

Event Category: General

Event ID: 1014

Date:

Time:

User: N/A

Computer: AKNETASP_EX

Description:

An error occurred calling into the Microsoft Exchange Information Store service: the call to EcGetMime failed with error 0x80070003.

For more information, click http://search.support.microsoft.com/search/?adv=1.

Data:

0000: 3d 04 14 00

When you try to copy the message in the Exchange drive M, you may receive the following error message:

Error copying file or folder.

Cannot copy.

Cannot find the specified file.

Make sure you specify the correct path and file name.



CAUSE
This problem may occur if the message cannot be rendered into the RFC822 standard for Internet text messages.



WORKAROUND
To work around this problem, use a MAPI e-mail client such as Microsoft Outlook or Outlook Web Access (OWA) to read the messages.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kberrmsg kbpending KB329168

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