Microsoft KB Archive/308584

= PI: Error message: Sorry, this file can't be opened =

Article ID: 308584

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Digital Image Pro 9
 * Microsoft Digital Image Pro 10
 * Microsoft Digital Image Suite 9
 * Microsoft Digital Image Suite 10
 * Microsoft Greetings 2002 Standard Edition
 * Microsoft Picture It! Digital Image Pro 7.0
 * Microsoft Picture It! Express 2002
 * Microsoft Picture It! Express 9.0
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Photo Premium 9
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Digital Image Standard 2006
 * Microsoft Digital Image Starter Edition 2006
 * Microsoft Digital Image Suite 2006

-



This article was previously published under Q308584



SYMPTOMS
When you try to open an image file, you may receive the following error message:

Sorry, this file can't be opened.



CAUSE
This issue can occur if the following conditions are true:
 * The file was created in Microsoft PhotoDraw 2000 version 2.
 * The file has the file name extension &quot;.mix.&quot;



RESOLUTION
To work around this issue, save the image in a different file format in Microsoft PhotoDraw 2000. You can use the suggested following alternative graphic file formats: JPG, PCD, TIG, WMF, BMP, CDR, GIF, FPX, PCX, PNX, or TGA.

Additional query words: pip

Keywords: kbprb KB308584

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.