Microsoft KB Archive/305868

= No Video When You Use IEEE 1394-Compliant Digital Camera in NetMeeting or PhoneDialer =

Article ID: 305868

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional x64 Edition

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This article was previously published under Q305868



SYMPTOMS
When you try to start an IEEE 1394-compliant digital camera in Microsoft NetMeeting or Microsoft PhoneDialer, NetMeeting and PhoneDialer do not display any video image.



CAUSE
This behavior can occur because the IEEE 1394 device driver is incompatible with Windows XP.



RESOLUTION
To resolve this behavior, obtain an updated IEEE 1394 device driver from your digital camera hardware manufacturer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: firewire

Keywords: kb3rdparty kbdisplay kbgraphic kbnofix kbprb KB305868

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