Microsoft KB Archive/239336

= Works 2000: Application Error Printing to a Removed Network Printer =

Article ID: 239336

Article Last Modified on 1/25/2007

-

APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works Suite 2000

-



This article was previously published under Q239336



SYMPTOMS
When you are printing to a network printer, the following error message may appear:

Application error.

The memory could not be written.

When you click OK, the following error message may appear

Application error. The memory could not be read.

and the application may stop responding.



CAUSE
This behavior can occur if a printer has been removed from the server, but not from the client (the user's computer).



RESOLUTION
To resolve this problem, delete the non-existent network printer from your computer. To delete a printer from your computer, follow these steps:
 * 1) Click Start on the Windows taskbar.
 * 2) Point to Settings, and then click Printers.
 * 3) Right-click the printer you want to delete.
 * 4) Click Delete.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Works 2000.

Additional query words: w_works works2k

Keywords: kbaddin kbbug kbpending KB239336

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.