Microsoft KB Archive/239236

= Works 2000: Error Message Occurs When Saving a Spreadsheet File =

Article ID: 239236

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works Suite 2000

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This article was previously published under Q239236



SYMPTOMS
When you attempt to save your Microsoft Works 2000 Spreadsheet file, you may receive the following error message:

Cannot access the document \\ .wks. The document may already be open or it may be a read-only document.



CAUSE
This behavior can occur when both of the following are true:
 * The original .wks spreadsheet file has a backup file; it is the same file name but with a .bks extension.

-and-
 * The .bks file is open when you save the .wks file.

NOTE: This error message is incorrect because Works is actually unable to access the .bks file, not the .wks file.



RESOLUTION
To work around this issue, follow these steps:
 * 1) Switch to the .bks file.
 * 2) On the File menu, click Close.
 * 3) Switch to the .wks file.
 * 4) On the File menu, click Save.

Now that the .bks file is closed, Works is able to save the changes made in the .wks file.



STATUS
Microsoft has confirmed that this is a problem in Works 2000.

Additional query words: kbimu w_works works2K

Keywords: kbbug kberrmsg kbpending KB239236

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