Microsoft KB Archive/216067

= No Internet Service Providers Listed in the Internet Connection Wizard =

Article ID: 216067

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q216067



SYMPTOMS
When you run the Internet Connection Wizard, a list of Internet service providers (ISPs) is not listed, and you receive the following error message:

We're sorry, the service you have requested is not currently available in your area.



CAUSE
This behavior occurs because the Internet Connection Wizard included with Internet Explorer 4.0, 4.01, 4.01 Service Pack 1 (SP1), and 4.01 Service Pack 2 (SP2) for Windows NT 4.0 does not contain a list available ISPs.



RESOLUTION
To work around this behavior, contact an ISP in your area to set up an Internet account.

Additional query words: icw

Keywords: kberrmsg kbprb KB216067

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