Microsoft KB Archive/85165

{|
 * width="100%"|

Sound Blaster Err Msg: A Configuration or Hardware...

 * }

Q85165

-

The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

-

SYMPTOMS
When starting Microsoft Windows 3.1 with a Creative Labs Sound Blaster installed, you may receive the following error message when starting Windows:

A configuration or hardware problem has occurred. Use driver option in Control Panel to re-configure the Sound Blaster driver.

CAUSE
This error can be caused by the following:


 * The sound card is not correctly configured. You can run the Sound Blaster utility program, TEST-SBC.EXE (for standard Sound Blasters) or TEST-SBP.EXE (for Sound Blaster Pros), to determine its current settings. Make sure the Drivers option under Control Panel matches these settings.
 * The SNDBLST.DRV or SNDBLST2.DRV driver is damaged. Delete it and reinstall it from Control Panel.
 * The SYSTEM.INI file is damaged or corrupted.

Additional query words: 3.10 3.11 3rdparty err msg

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311