Microsoft KB Archive/131571

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Microsoft Fax Attachment Not Associated

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Q131571

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you try to send a binary file attachment in Microsoft Fax using Microsoft Exchange in Windows 95, you may receive the following error message

The following recipient(s) could not be reached:

The file is not associated with a program. Open the file and then print to the MS Fax printer.

where is the name of the attached binary file.

CAUSE
This error can be caused by either of the following conditions:


 * You tried to send a non-printable file over a Class 2 fax/modem or to a fax machine that does not support binary file transfer.
 * You are using a Class 1 fax/modem and have the fax properties set to Not Editable (facsimile format only).

RESOLUTION
You can send binary files with Microsoft Fax from a Class 1 fax/modem to a Class 1 fax/modem. Both fax/modems must be set up with the Editable If Possible or Editable Only setting.

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Technology : kbWin95search kbWin95