Microsoft KB Archive/931316

= Claims that are added by a &quot;claims transform&quot; module on a Windows Server 2003 SP2-based computer are missing when you switch to a Windows NT token-based application =

Article ID: 931316

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 Service Pack 2, when used with:  Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

 Microsoft Windows Server 2003, Datacenter x64 Edition

 Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

 Microsoft Windows Server 2003, Standard x64 Edition</li></ul>

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition</li></ul>

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Web Edition</li></ul> </li></ul>

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SYMPTOMS
Consider the following scenario. In an Active Directory Federation Services (ADFS) environment on a Microsoft Windows Server 2003 Service Pack 2 (SP2)-based computer, certain claims are added by a &quot;claims transform&quot; module. However, these claims are missing when you switch to a Microsoft Windows NT token-based application.

Specifically, when you use a Web browser to access a claims-aware Web application in a resource partner organization, all claims are displayed on the applicable Web page. However, when you access a Windows NT token-based Web application in the same resource partner organization, the claims are not displayed on the applicable Web page. This is true even though you access the Windows NT token-based Web application in the same Web browser window.

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CAUSE
This problem occurs because the claims that are added by the &quot;claims transform&quot; module are not cached correctly on the ADFS server. The claims that are added to the token must be cached for single sign-on access to other Web applications.

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Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have Windows Server 2003 with SP2 installed on the computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseinter kbhotfixserver kbwinserv2003postsp2fix KB931316

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