Microsoft KB Archive/175777

= XWEB: Outlook Web Access Attachments are Received Empty =

Article ID: 175777

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Outlook Web Access 5.5
 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q175777





SYMPTOMS
Multiple attachments in Outlook Web Access are received as a single blank or empty attachment or not received at all.



CAUSE
The sender attempting to send multiple attachments and delimiting the attachments with a semi-colon. For example, after clicking the Attachment tab to choose the attachments to send, the user types in multiple filenames such as . This causes the Outlook Web Access client to search for a file named  for the attachment. Because Outlook Web Access cannot find that filename, it sends a single blank or empty attachment.



WORKAROUND
Use the Browse feature to select multiple attachments. These items must be selected individually and added as attachments.

NOTE: Netscape Navigator 4.02 and previous versions only support single attachments. If multiple attachments are selected and sent, the attachments are received as an icon, but with nothing in them.

Keywords: kbprb KB175777

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