Microsoft KB Archive/186441

= Schedule on Server Can Be Locked by User with Read-Only Access =

Article ID: 186441

Article Last Modified on 3/4/2004

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APPLIES TO


 * Microsoft Schedule+ 97 Standard Edition
 * Microsoft Schedule+ 97 Standard Edition

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This article was previously published under Q186441



SYMPTOMS
With Microsoft Schedule+, you may get the following error when attempting to modify your own schedule:

The new item could not be inserted. The schedule is being used by someone else. Try again later.



CAUSE
Someone with access permissions to your Schedule file is in the process of receiving data from your file on the server. This activity places a record- level lock on your schedule file while the data is downloading.



WORKAROUND
Ensure that users who have permissions to your schedule do not connect over slow access links, such as telephone lines, or ask that they open your schedule only when necessary rather than keeping it open all the time.



MORE INFORMATION
When others have your schedule open but are not actively using it, the server can still initiate the download when new data is available. This ties up your schedule file even if other users have read-only permissions.

This problem is more likely to occur with a large schedule accessed by several users over slow telephone lines.

For additional information, please see the following article(s) in the Microsoft Knowledge Base:

147512 Schedule+ Locks Schedule File on Server

Additional query words: S+

Keywords: kbbug kbinterop kbusage KB186441

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