Microsoft KB Archive/260230

= XADM: Error 4294966090 When Starting Information Store =

Article ID: 260230

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q260230



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
You may receive the following error messages when you start the Exchange Server information store:

The Microsoft Exchange Information Store service returned service specific error 4294966090.

The following events may be logged in the application event log and system event log:

Event Type: Error

Event Source: ESE97

Event ID: 145

Description:

MSExchangeIS (386) The database engine could not access the file called e:\exchsrvr\mdbdata.

Event Type: Error

Event Source: MSExchangeIS

Event ID: 1120

Description:

Error Non-database file or corrupted database initializing the Microsoft Exchange Server Information Store database.

Event Type: Error

Event Source: MSExchangeIS

Event ID: 5000

Description:

Unable to initialize the Microsoft Exchange Information Store service. Error Non-database file or corrupted database.

Event Type: Error

Event Source: Service Control Manager

Event ID: 7024

Description:

The Microsoft Exchange Information Store service terminated with service-specific error 4294966090.



CAUSE
This issue can occur if the DB Path value in the registry is incorrect for the private or public information store.



RESOLUTION
To resolve this issue, make sure that the DB Path value contains the full path to the correct database in both of the following locations in the registry:

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersPrivate
 * DB Path: REG_SZ:e:\exchsrvr\mdbdata\priv.edb

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\MSExchangeIS\ParametersPublic
 * DB Path: REG_SZ:e:\exchsrvr\mdbdata\pub.edb

Keywords: kbprb KB260230

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