Microsoft KB Archive/189562

= PPT97: Error Inserting or Clicking Excel Object in PowerPoint =

Article ID: 189562

Article Last Modified on 11/9/2000

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q189562





SYMPTOMS
In Microsoft PowerPoint, when you insert or click a Microsoft Excel object, you may receive an error message similar to the following:

The source application is busy and can't respond immediately. You can switch to the other application and try to resolve the problem.



CAUSE
This problem may occur if the Microsoft Excel AutoSave add-in is loaded. PowerPoint cannot create the object because Excel takes too much time to load when the AutoSave add-in is selected.

NOTE: It is possible that other add-ins may also cause this problem.



WORKAROUND
To work around this problem, use either of the following methods.

Method 1: Remove the AutoSave Add-In
To remove the add-in, follow these steps:
 * 1) Start Microsoft Excel.
 * 2) On the Tools menu, click Add-Ins.
 * 3) Click to clear the AutoSave check box, and then click OK.

If you still receive the error message after trying method 1, try method 2.

Method 2: Start Microsoft Excel First
Start Excel first (before you start PowerPoint). Regardless of whether the AutoSave add-in is loaded, you can insert or edit Microsoft Excel objects in PowerPoint.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Excel 97 for Windows.

Additional query words: ppt97 ppt8 8.0 8.00 xl8 xl97 server addin add-in hotfeatstat hotfixstat the source application is busy and can t respond immediately

Keywords: kberrmsg kbinterop kbprb KB189562

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