Microsoft KB Archive/886677

= Double-byte character set (DBCS) characters may appear corrupted in Internet Explorer on Windows XP when you browse a Web site that uses Shift-JIS character encoding =

Article ID: 886677

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you browse a Web site that uses Shift-JIS character encoding in Microsoft Internet Explorer, some double-byte character set (DBCS) characters may appear corrupted. For example, the character may appear as a dot or bullet point.



CAUSE
This problem may occur if you do either of the following:  You install Microsoft Windows XP Service Pack 2 (SP2).

For additional information about how to obtain Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

 You install the hotfix that is described in the following article in the Microsoft Knowledge Base:

810323 Some data may be truncated when you import a text file that contains a DBCS character in a Microsoft Office program on Windows XP





RESOLUTION
The following file is available for download from the Microsoft Download Center:

Download the WindowsXP-KB886677-x86-enu.exe package now.

Release Date: November 19, 2004

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

