Microsoft KB Archive/810164

= You receive an &quot;Error 5058&quot; error message when you try to start Key Management Service (KMS) in Exchange 5.5 =

Article ID: 810164

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
You cannot start Key Management Service (KMS) in Microsoft Exchange 5.5. Additionally, you receive the following message in the Application event log: Event Type:  Error Event Source:  MSExchangeKMS Event ID:  5058 Description: Microsoft Exchange Key Management service has trapped an exception. Event data contains exception and context records.



CAUSE
This issue occurs when a source buffer size is incorrectly calculated.



Cumulative patch information
To resolve this problem, obtain the November 2004 Update Rollup for Exchange Server 5.5. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

841765 November 2004 Update Rollup for Exchange Server 5.5

File information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 5.5 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component:

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  14-Nov-2002  08:16  5.5.2657.0        176,912  Kmserver.exe

Note: Because of file dependencies, this update requires Microsoft Exchange 5.5 Server Service Pack 4 (SP4). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 How to obtain the latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XADM

Keywords: kbhotfixserver kbqfe kbexchdirectory kbqfe kbfix kbexchange550presp5fix kbbug KB810164

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