Microsoft KB Archive/74208

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Conflict Using ALR VEISA with PS/2 Mouse and HIMEM.SYS

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Q74208

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a

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SYMPTOMS
If you have an ALR VEISA 386 or 486 VEISA machine with a mouse connected to the PS/2 mouse port and you use the HIMEM.SYS file (version 2.6) shipped with Windows 3.0, you may notice that your mouse pointer stops responding (freezes) in Lotus 3.1 at the MS-DOS level (that is, not in a Windows virtual machine. The mouse works correctly in Windows.

CAUSE
ALR has confirmed this to be a problem in its 386 and 486 VEISA machines. ALR is researching the problem.

WORKAROUND
Use a serial mouse.

MORE INFORMATION
Contact ALR technical support for more information.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.00 frozen mouse pointer Lotus 3.1 3.00A

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a