Microsoft KB Archive/240007

= Works 2000: Word Stops Responding When You Change the Office Assistant =

Article ID: 240007

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works Suite 2000

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This article was previously published under Q240007



SYMPTOMS
In Microsoft Word, when you attempt to change the Office Assistant, Word may stop responding (hang).



CAUSE
This behavior can occur if Microsoft Works Suite 2000 is installed on a Microsoft Windows 2000-based computer.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Works Suite 2000.



MORE INFORMATION
For more information about the Office Assistant, click Microsoft Word Help on the Help menu, type office assistant in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Additional query words: w_works works2k crash freeze lockup quit

Keywords: kbaddin kbbug kbpending KB240007

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