Microsoft KB Archive/68299

Works: Using the PS/1 User’s Club on Prodigy

PSS ID Number: Q68299 Article last modified on 06-12-1996

2.00

MS-DOS

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Note: The information in this article is reproduced as it was provided to Microsoft; it may change without notice. This article is not designed to replace direct support information from IBM. Information about the PS/1 User’s Club is the sole responsibility of IBM Corporation.

Customers who purchase the IBM PS/1 bundled with Microsoft Works for MS-DOS receive support for Works, DOS, and the computer from the PS/1 User’s Club on Prodigy. To get to the User’s Club, select Information from the Prodigy menu, then select User’s Club. Your computer will connect to Prodigy and place you at the User’s Club main menu. From the Prodigy service, you access the PS/1 Club by selecting Jump and typing the Jump words “IBM PS/1 Club” (without the quotation marks).

From the IBM PS/1 Club menu, you can choose from the following five items:


 * 1) Answer Bank: Contains commonly asked questions about the PS/1 computer and its software. The Answer Bank contains articles from the Microsoft Knowledge Base.
 * 2) Info Exchange: This is a bulletin board that allows users to ask questions, share advice, and trade ideas with IBM support staff and other members regarding the PS/1, its software, and how to use it with other hardware and software. The Info Exchange is the primary source for support for PS/1 owners.
 * 3) News To Use: Contains new information about manufacturers who make products that can be used with the PS/1.
 * 4) Write To Us: Send a question about the PS/1 or its software to IBM support technicians.
 * 5) About The Club: Information about the Club and Tour.

The PS/1 Club is the primary tool for supporting the IBM PS/1. IBM technicians attempt to answer any question within 24 hours of posting.

Microsoft does not support Works for MS-DOS bundled with the PS/1.

KBCategory: kbother KBSubcategory: dworkskb

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Copyright Microsoft Corporation 1996.