Microsoft KB Archive/139743

{|
 * width="100%"|

DriveSpace Error 395 or 312 When Resizing Removable Media

 * }

Q139743

-

The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Plus! for Windows 95

-

SYMPTOMS
When you adjust the free space on removable media in DriveSpace or DriveSpace 3, you may receive either or both of the following error messages:

- Error- Windows cannot work with drive  because application is currently using that drive.

ID Number: DRVSPACE 312

- Error- Windows cannot change the estimated compression ratio for drive  because it cannot find the compressed volume file for drive .

ID Number: DRVSPACE 395.

Next, you receive either of the following error messages:

- DRVSPACE caused a general protection fault in module USER.EXE at 0003:00006e7c.

- DRVSPACE caused a general protection fault in module DRVSPACE.EXE at 0004:00003776.

CAUSE
These errors can occur for any of the following reasons:


 * The removable media is not formatted properly.
 * The host for the compressed drive is no longer available.
 * The removable media is no longer accessible because of a hardware failure or because it has been removed.

RESOLUTION
To correct this problem, check to make sure that:


 * 1) The removable media is accessible outside of DriveSpace (such as in Windows Explorer).
 * 2) The host drive is available.
 * 3) The removable media is properly formatted.

STATUS
Microsoft has confirmed this to be a problem in DriveSpace for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords : win95

Issue type :

Technology : kbWin95search kbGamesSearch kbPlusSearch kbWin95 kbPlus95