Microsoft KB Archive/132160

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Internet Assistant: Can't Download URLs with Internet Adapter

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Q132160

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The information in this article applies to:


 * Microsoft Internet Assistant for Word, versions 1.0, 1.0z
 * Microsoft Word for Windows, versions 6.0a, 6.0c

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SYMPTOMS
You cannot download URLs while connected to the Internet using the Internet Adapter.

CAUSE
The Internet Adapter, from Cyberspace Development, is not compatible with Internet Assistant. Internet Assistant requires a standard SLIP (Serial Line Internet Protocol) or PPP (Point to Point Protocol) dial-up account. The Internet Adapter is an Internet access utility that converts a standard UNIX shell account into a pseudo-SLIP account that is incompatible with Internet Assistant.

RESOLUTION
Obtain a SLIP or PPP account that provides direct access to the Internet.

MORE INFORMATION
For additional information about the Internet Adapter, choose one of the following:

Method 1:

Connect to the TIA home page at the following URL:

"http://marketplace.com/80/tia/tiahome.html" Method 2:

"Contact InterMind Corporation at (206) 545-7803." Method 3:

Send e-mail to:

"[mailto:tia-licensing@marketplace.com tia-licensing@marketplace.com]" The Internet Adapter is marketed and distributed by InterMind Corporation.

The Internet Adapter product included here is manufactured by Cyberspace Development Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: winword iaword word6 tia adapter adaptor shell slip ppp

Keywords : kbwdinternet

Issue type :

Technology :