Microsoft KB Archive/42575

Cursor Keys Give Numbers on Compaq Computer

PSS ID Number: Q42575 Article last modified on 06-08-1999

WINDOWS:4.0

WINDOWS

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The information in this article applies to:


 * Microsoft Word for Windows, version 4.0 on the following platforms: MS-DOS ——————————————————————————-

= SYMPTOMS =

On some Compaq computers with keyboards that have a separate cursor pad (that is, arrow keys that are not part of the numeric keypad), a problem with an older ROM BIOS may cause erratic behavior in Microsoft Word version 4.00. The most commonly observed problem is that when NUM LOCK is on, the cursor pad arrow keys give numbers when pressed rather than move the cursor.

= STATUS =

Microsoft has confirmed this to be a problem in Word version 4.0. This problem was corrected in Word version 5.00.

= MORE INFORMATION =

To obtain pre-sales information about new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426-9400. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

http://www.microsoft.com/worldwide/default.htm

Additional query words:

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========================================================= Keywords : kbdta Version : WINDOWS:4.0 Platform : WINDOWS Issue type : kbbug ============================================================================= Copyright Microsoft Corporation 1999.