Microsoft KB Archive/92374

= PC Win: Err Msg: That User's Mailbox Is Corrupt... =

Article ID: 92374

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0

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This article was previously published under Q92374



SYMPTOMS
If the postoffice administrator deletes a mailbox between the time you log in to Mail and the time you send mail to that mailbox, you receive the following error message:

That user's mailbox is corrupt. Please contact your system administrator.



CAUSE
Microsoft Mail cannot find the mailbox so it marks it as corrupted. Mail should instead give you the following error:

There is no user with that name on your Mail server.



STATUS
Microsoft has confirmed this to be a problem in version 3.0 of Microsoft Mail for Windows. This problem was corrected in version 3.0b.



RESOLUTION
Exit from Microsoft Mail for Windows and restart it.

Keywords: KB92374

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