Microsoft KB Archive/263214

= SMS: Executive May Write Error Messages on Shutdown When You Run Windows 2000 Server =

Article ID: 263214

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q263214



SYMPTOMS
When a Microsoft Systems Management Server (SMS) version 2.0 Service Pack 2 site server is installed on a server running Windows 2000 Server, a number of error messages may be recorded for the SMS_Executive component of the site server at shutdown.

When this occurs, status message 579 is recorded for the SMS_Executive component when you view the system status for your site code:

Could not write registry key &quot;HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Components \SMS_EXECUTIVE\Threads\SMS_STATUS_MANAGER&quot; on computer &quot;site server&quot;. The operating system reported error 1723: The RPC server is too busy to complete this operation.

After the server restarts, the status summarizer displays warning messages and the SMS_Executive component has a critical status. If logging is enabled for SMS_Executive, the errors are also recorded in the Smsexe.log file.



WORKAROUND
To can work around this behavior and stop these error messages, stop the SMS_Executive service before you shut down the server running Windows 2000 Server.

You can use the following commands to stop SMS_Executive:

NET STOP SMS_SITE_COMPONENT_MANAGER

NET STOP SMS_EXECUTIVE

You can automate this workaround if you use a shutdown script on the server running Windows 2000 Server that functions as a SMS 2.0 site server.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbug kbprb kbsms200 kbsms200bug kbstatsum KB263214

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