Microsoft KB Archive/276199

= SNA Manager (Snaexp.exe) Trapping in CSnaOleObj::CreateObject or CTN3270AddressItem::`RTTI Complete Object Locator' =

Article ID: 276199

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 3.0 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 3
 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0 Service Pack 2
 * Microsoft SNA Server 4.0 Service Pack 3

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This article was previously published under Q276199



SYMPTOMS
If you open a large pool of logical units (LUs) in SNA Server Manager, one of the following traps may result: function: CTN3270AddressItem::`RTTI Complete Object Locator' FAULT ->677048b0 0000            add     [eax],al                     ds:677026e4=ac 677048b2 0000            add     [eax],al                     ds:677026e4=ac 677048b4 0400            add     al,0x0 677048b6 0000            add     [eax],al                     ds:677026e4=ac 677048b8 0000            add     [eax],al                     ds:677026e4=ac 677048ba 0000            add     [eax],al                     ds:677026e4=ac 677048bc e8f67267f8      call    5fd7bbb7 677048c1 48              dec     eax 677048c2 7067        jo CTN5250AddressItem::`RTTI Complete Object Locator'+0xb (6770492b) 677048c4 0000            add     [eax],al                     ds:677026e4=ac 677048c6 0000            add     [eax],al                     ds:677026e4=ac

function: CSnaOleObj::CreateObject 01012fb1 8b43e4          mov     eax,[ebx-0x1c]         ds:0117f8de=???????? 01012fb4 8b0cb0          mov     ecx,[eax+esi*4]        ds:0000000a=???????? 01012fb7 8b4120          mov     eax,[ecx+0x20]         ds:0117f1c6=???????? 01012fba 85c0            test    eax,eax 01012fbc 0f84e5000000    je      CSnaOleObj::CreateObject+0x157 (010130a7) 01012fc2 8b7c243c        mov     edi,[esp+0x3c]         ss:00f8e05b=???????? 01012fc6 8d442410        lea     eax,[esp+0x10]         ss:00f8e05b=???????? 01012fca 50              push    eax 01012fcb 57              push    edi 01012fcc 8b17            mov     edx,[edi]              ds:670438dc=0000000c FAULT ->01012fce ff5240          call    dword ptr [edx+0x40]   ds:00f1ea12=???????? 01012fd1 85c0            test    eax,eax 01012fd3 8d73d8          lea     esi,[ebx-0x28]         ds:0117f8de=???????? 01012fd6 7c1c            jl      CSnaOleObj::CreateObject+0xa4 (01012ff4) 01012fd8 8b4c2410        mov     ecx,[esp+0x10]         ss:00f8e05b=???????? 01012fdc 6a01            push    0x1 01012fde 51              push    ecx 01012fdf 8bce            mov     ecx,esi 01012fe1 e88af2ffff      call    CSnaOleObj::GetObjFromInterface (01012270) 01012fe6 8be8            mov     ebp,eax 01012fe8 8b442410        mov     eax,[esp+0x10]         ss:00f8e05b=???????? 01012fec 50              push    eax At other times, SNA Manager may not cause a Dr. Watson error, but may appear to stop responding (hang), or the SNA services may appear to go offline and then recover (in the SNA Manager view--the services do not actually shut down).



RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0.

This problem was first corrected in SNA Server 4.0 Service Pack 4.

Additional query words: sp1 sp2 sp3

Additional query words: HIS 2000

Keywords: kbbug kbfix kbsna400presp4fix kbqfe kbsna400sp4fix KB276199

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