Microsoft KB Archive/888238

= Duplicate e-mail messages are downloaded from a POP3 e-mail server in Outlook 2002 =

Article ID: 888238

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-





SYMPTOMS
If you download your e-mail messages from a Post Office Protocol 3 (POP3) e-mail server in Microsoft Outlook 2002, and then you download the e-mail messages a second time, duplicate e-mail messages may be downloaded.



CAUSE
This problem may occur when the Leave a copy of messages on the server option is enabled.



How to obtain the hotfix
This issue is fixed in the Outlook 2002 post-Service Pack 3 Hotfix Package that is dated October 25, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

887808 Description of the Outlook 2002 post-Service Pack 3 hotfix package: October 25, 2004

Important note The first time that you download your e-mail messages from a POP3 e-mail server after you install this hotfix, you may still receive duplicate e-mail messages. However, this problem is resolved with each subsequent download thereafter.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: outlook2002 ol2002

Keywords: kbbug kbfix kbqfe kbemail kbreceivemail kbhotfixserver kbofficexppostsp3fix KB888238

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.