Microsoft KB Archive/138358

PUB3x: Page Fault in Startup Dialog Box if Wizard is Running

= PUB3x: Page Fault in Startup Dialog Box if Wizard is Running =

Q138358
The information in this article applies to:

- Microsoft Publisher for Windows 95, version 3.0

SYMPTOMS

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You can open one of the publications that are used by the PageWizard Design Assistants from the Publisher Startup dialog box. When you do this, the PageWizard will start with the Startup dialog box in the background. If you switch back to the Startup dialog box and try to create a blank presentation, you may receive the following error:

This application has performed an illegal operation and will be shut down.

If this problem persists, contact the program vendor.

If you click Details, you will see a message similar to this:

MSPUB caused an invalid page fault in module MSPUB.EXE at  0137:0057a85f.

CAUSE

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To recreate this problem, follow these steps:

1. Start Publisher.

2. In the Startup dialog box, click the Existing Publication tab.

3. Click the "Click here to open a publication not listed above" button.

4. Go to the PageWiz folder and click Audiolbl.pub. Click Open.

You will see the opening screen for the Cassette Tape label Wizard with the Startup dialog box in the background.

5. Click on the Startup dialog box to bring it to the front.

6. Go to the Blank Page tab and click the Advanced Page Setup options button.

7. Click No when you are asked to save your changes.

8. Make any choice in the Page Setup dialog box and click OK. Note that the error message is displayed.

STATUS

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Microsoft has confirmed this to be a problem in Publisher for Windows 95, version 3.0. This problem was corrected in Microsoft Publisher 97

Additional query words: 3.00 w_mspub mspub pub95 gpf general protection fault