Microsoft KB Archive/68468

Mouse or Keyboard Problems with OS/2 1.3 Standard Edition

PSS ID Number: Q68468 Article last modified on 03-07-1997

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========================================================= 1.10 MS-DOS

= SUMMARY =

When you use the first retail release of IBM OS/2 version 1.3 Standard Edition dated 11/2/90, there may be problems with keyboard controls. This particular version of OS/2 has a problem that may cause the CTRL or ALT+SHIFT keys to become latched in the closed position.

= MORE INFORMATION =

If you are using this version of OS/2 with Microsoft Word for OS/2, install a different PMWORDU.DLL. This replacement file can be obtained by calling Microsoft Product Support at (206) 454-2030.

If ALL of the following are true, your system will need the replacement DLL:


 * 1) Operating System is IBM OS/2 version 1.3 Standard Edition
 * 2) SYSLEVEL reports a CSD level of XR0000
 * 3) EXE files in the OS/2 directory are dated 11/2/90

Note: When you receive the replacement DLL, rename and preserve your old DLL before installing the replacement. Return to your old DLL if an updated version of IBM OS/2 version 1.3 becomes available. ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.