Microsoft KB Archive/118408

= Works Err Msg: Integer Divide by Zero or Overflow Error =

Article ID: 118408

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Works 2.0 Standard Edition
 * Microsoft Works 2.0a
 * Microsoft Works 3.0 Standard Edition

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This article was previously published under Q118408



SYMPTOMS
Works may return the error

Integer Divide by Zero or Overflow Error

when you do one of the following:


 * Click Print or Print Preview on the File menu.
 * Click Options on the Tools menu.
 * Open a file in Works.
 * Select a new font for a Works file.
 * Start Works.

This error can be caused by any of the following conditions:

A Corrupt or Incompatible Printer Driver
The following drivers have been reported to cause this problem:

Hewlett-Packard (HP) DeskJet Series driver version 2.0 or 2.1.

Hewlett-Packard (HP) DeskJet 500 Series driver version 4.0

Hewlett-Packard (HP) DeskJet 520 driver version 4.0

Hewlett-Packard (HP) DesignJet

Hewlett-Packard (HP) Deskjet 320

LaserMaster 1800PMR

Linotronic 530

Linotronic 330

NEC SilentWriter 95F versionb 2011.111

Panasonic KX-P1180

Panasonic KX-P2023 (Windows NT)

Xerox 4003 & 4004

The Primavera Plot driver that installs with the Primavera for Windows scheduling program.

The driver installed by Atech Software's Publisher's PowerPak

This problem has not been confirmed with all versions of the above drivers. For additional information, please see the following article in the Microsoft Knowledge Base:

96188 Divide by Zero" Error Message with HP DeskJet Printer

A Corrupt or Incompatible Video Driver
The following drivers have been reported to cause this problem:

IBM 4029 Accelarator

Trident 1024 x 768 256-color video driver dated before 2/3/93

For additional information, please see the following articles in the Microsoft Knowledge Base:

101794 Works Err Msg: Divide by Zero with the IBM 4029 Accelerator

96074 Works Err Msg: "Divide by Zero or Overflow" Opening

Third-Party Fonts or Font Managers That Are Loaded On The System
The following fonts have been reported to cause this problem:

SWFTE TypeCase 1

Pica

Orator

Prestige

SWFTE TypeCase 2

Corporate Mono

For additional information, please see the following articles in the Microsoft Knowledge Base:

96072 Err Msg: "Divide by Zero" Opening File or Changing Font



RESOLUTION
If the problem is caused by one or more of the conditions listed above, you can resolve the problem by:


 * 1) Reinstalling or updating the printer driver or installing another compatible printer driver (such as the Generic Text Only) in the Windows Control Panel.
 * 2) Reinstalling or updating the video driver or installing another compatible video driver (such as the Standard VGA driver) in Windows Setup.
 * 3) Disabling or removing any third-party fonts or font managers on the system.



MORE INFORMATION
For more information about installing and removing drivers and fonts in Windows 3.1, see the following pages of the "Microsoft Windows 3.1 Users Guide":


 * pages 201-209, "Installing a Printer-Driver File"
 * pages 558-560, "Changing Settings"
 * pages 163-169, "Using Fonts"

Additional query words: kbhowto 2.00 2.0a 2.0 3.00 3.0 3.0a 3.0b plotter 1.3 Crash Printing 3rd party third 500c 540 550c 560c winnt

Keywords: kbprint kbprb KB118408

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