Microsoft KB Archive/85524

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Page Size Unavailable for Toshiba P351/P1351

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Q85524

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
You may not be able to change page size for a Toshiba P351 or P1351 printer from applications that use the Windows 3.1 common dialog boxes (COMMDLG.DLL).

WORKAROUND
To work around this problem, change the page size from Control Panel Printers utility before printing the document.

STATUS
Microsoft has confirmed this to be a problem in Windows operating system version 3.1. We are researching this problem and will post new information here as it becomes available.

MORE INFORMATION
The page size option may be unavailable (dimmed) for the Toshiba P351 or P1351 in the Print Setup common dialog box. You can work around this problem by changing the paper size from the Printers option in Control Panel. You can do this just before printing the document or before starting the application.

All of the applications that are included with Windows 3.1 (such as Write, Notepad, and Calendar) use the common dialog boxes. Microsoft Word for Windows version 2.0 does not use the common dialog boxes, and therefore does not demonstrate this problem.

Additional query words: WIN31 3.10 3.11

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311