Microsoft KB Archive/239692

= The Mouse tool does not display information for a 5-button PS/2 mouse =

Article ID: 239692

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Cordless Wheel Mouse
 * Microsoft Habu Laser Gaming Mouse
 * Microsoft Home Mouse 2.0
 * Microsoft IntelliPoint 4.12
 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliMouse Pro
 * Microsoft IntelliMouse with IntelliEye
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliMouse USB
 * Microsoft IntelliPoint 1.0
 * Microsoft IntelliPoint 1.1
 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.1
 * Microsoft IntelliPoint 2.2
 * Microsoft IntelliPoint 3.0
 * Microsoft IntelliPoint 3.1
 * Microsoft IntelliPoint 3.2
 * Microsoft IntelliPoint 4.11
 * Microsoft IntelliPoint 5.1
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft Laser Mouse 6000
 * Microsoft Mouse 2.0
 * Microsoft Natural Wireless Laser Mouse 6000
 * Microsoft Optical Mouse
 * Microsoft Wheel Mouse 2.0
 * Microsoft Wireless Laser Desktop 6000
 * Microsoft Wireless Laser Desktop 6000 v2.0
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop 5000
 * Microsoft Wireless Optical Desktop 4000
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Natural Ergonomic Desktop 7000
 * Microsoft Wireless Optical Desktop 3000

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This article was previously published under Q239692



SYMPTOMS
If you disconnect a 3-button mouse and connect a 5-button mouse to a PS/2 port on a computer that supports hot swapping, the Mouse tool in Control Panel may continue to display information for the 3-button mouse.



RESOLUTION
To resolve this problem, restart the computer after you connect the 5-button mouse to the PS/2 port in the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Additional query words: 1.00 1.10 2.00 2.10 2.20 3.00 3.10 intelli point msmouse hotswap ps2

Keywords: kbhardware kbprb KB239692

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