Microsoft KB Archive/942723

= Communicator 2007 or the Live Meeting 2007 console may stop responding when you disconnect a call on a Windows XP Service Pack 2-based computer =

Article ID: 942723

Article Last Modified on 9/26/2007

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APPLIES TO


 * Microsoft Office Communicator 2007
 * Microsoft Office Live Meeting 2007

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SYMPTOMS
You install the Venturi Wireless client on a Windows XP Service Pack 2 (SP2)-based computer. When you disconnect a call in Microsoft Office Communicator 2007 or in the Microsoft Office Live Meeting 2007 console, Communicator 2007 or the Live Meeting 2007 console may stop responding.

Note This issue occurs when you connect the computer to a wireless fidelity (Wi-Fi) network. This issue does not occur on a Windows Vista-based computer.



CAUSE
The issue occurs because of a problem in the Venturi Layered Socket Provider (LSP). The LSP does not correctly clean up when the socket is closed.



RESOLUTION
To resolve this issue, uninstall the Venturi Wireless client.



MORE INFORMATION
The Venturi Wireless client is a wireless broadband optimization LSP. The Venturi Wireless client helps make wireless broadband connections reliable under varying radio frequency (RF) conditions. You do not have to install the Venturi Wireless client to access the broadband Internet.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbexpertisebeginner kbprb KB942723

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