Microsoft KB Archive/828086

= FIX: You Cannot Rename a File After You Upload the File to an FTP Server =

Article ID: 828086

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
If you upload a large file to an FTP server, and you try to rename the file immediately, you may receive the following error message:

550 The process cannot access the file because it is being used by another process.

The following entries are logged in the Microsoft Internet Information Services (IIS) log:

08:19:47 65.53.232.91 [4]RNFR myfile.zip 350 0 08:19:47 65.53.232.91 [4]RNTO myfile.zip.ftp 550 32

08:19:47 65.53.232.91 [4]QUIT - 550 0

08:19:47 65.53.232.91 [4]created /myfile.zip 226 0



CAUSE
This problem occurs because the first step in the rename process, RNFR (Rename From), for the Myfile.zip file starts before the put (or create) action of the Myfile.zip file is complete.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date         Time   Version            Size    File name --  05-Sep-2003  09:27  6.0.3790.82       119,808  Ftpsvc2.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB828086

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