Microsoft KB Archive/290110

= Browsing Shows Incorrect Folder Contents =

Article ID: 290110

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q290110



SYMPTOMS
When you connect to a server share point and then browse its underlying folder tree over the network, you may occasionally see details for files that are located under a different share point from the one that you are browsing. When this behavior occurs, it is independent of the browser that you use to view the shares over the network.

This problem may occasionally occur if there are many share points that contain similar folder tree structures that reside under a single root folder on an NTFS partition, and if the root folders of the share points have short names that closely resemble each other.

This problem is therefore most likely to occur in large installations in which users' home folders are created under a single root folder, with home folder names that conform to a naming convention that results in many similar short folder names being created on the disk. The problem may occur only between certain pairs of share points, with the majority of share point pairs being totally unaffected by the problem.

Browsing affected folder trees locally on the computer on which they reside, rather than over the network, does not show the problem. Also, share points that are based on non-NTFS partitions are not affected by this problem.

Finally, even when the problem occurs, underlying NTFS file system security measures that are implemented through NTFS file permissions (ACLs) are still enforced.



CAUSE
In certain rare circumstances, NTFS refers incorrectly to a lookup table that is not related to the share point that is being browsed over the network, which results in incorrect data being returned to the browsing program.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date       Time    Version        Size     File name --  3/7/2001   03:23p  5.0.2195.3334  512,304    Ntfs.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbfix kbwin2000presp3fix kbwin2000presp2fix kbqfe kbwin2000sp3fix kbhotfixserver KB290110

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