Microsoft KB Archive/821285

= A multifunction PCMCIA card may cause an error on a blue screen during standby =

Article ID: 821285

Article Last Modified on 10/25/2005

-

APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3

-





SYMPTOMS
When you suspend a Microsoft Windows 2000-based computer, you may receive an error message on a blue screen.

The error code may be similar to the following: 0x0000009F (DRIVER_POWER_STATE_FAILURE) Additionally, the computer may also restart.

This problem occurs if a multifunction PCMCIA or Compact Flash card is installed where one function is an IDE/ATAPI device.

Note IDE/ATAPI is Integrated Drive Electronics/Advanced Technology Attachment Packet Interface.



CAUSE
The bus enumerator for multifunction devices (Mf.sys) always sets the DO_POWER_PAGABLE flag for the child physical device objects (PDOs) of the bus enumerator.

When you use an IDE/ATAPI device, Atapi.sys never sets the DO_POWER_PAGABLE flag for the corresponding functional device object (FDO) of the IDE/ATAPI device. You cannot attach a non-power-pageable device object to a power-pageable device object. The Windows 2000 kernel determines whether this condition exists when the computer is suspending and uses the DRIVER_POWER_STATE_FAILURE bugcheck code to check for errors.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Windows 2000 Service Pack 3 or later to install this hotfix.

Restart Requirement
You must restart your computer after you apply this hotfix

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  11-Jun-2003  02:51  5.0.2195.6754      87,056  Atapi.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming scheme for Microsoft Windows Software Update Packages

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2000presp5fix kbhotfixserver KB821285

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.