Microsoft KB Archive/831216

= You Receive a &quot;Service Not Found&quot; Error Message or a &quot;Credentials Not Validated&quot; Error Message When You Try to Use a Windows Rights Management Services Feature =

Article ID: 831216

Article Last Modified on 11/21/2003

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APPLIES TO


 * Microsoft Windows Rights Management Services (RMS) for Windows Server 2003, when used with:
 * Microsoft Windows 98 Second Edition

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SYMPTOMS
On a computer that runs Microsoft Windows 98 Second Edition, when you try to use a Microsoft Windows Rights Management Services (RMS) feature to create content or to consume content, you may receive either of the following error messages:

Service Not Found

-or-

Credentials not validated



CAUSE
Windows 98 implements the Active Directory directory service in such a manner that the RMS client can discover only an RMS service that is associated with the Active Directory domain that a computer belongs to:  If no RMS server exists in this domain, and if you try to use an RMS feature to create content or to consume content, you receive the following error message:

Service Not Found

. If an RMS server exists in the same domain as the RMS client, this RMS server tries to authenticate the credentials of your user account.

If your user account does not belong to this domain, and you have not configured a trust relationship between this domain and the Active Directory domain that your user account belongs to, the RMS server cannot authenticate the credentials, and you receive the following error message:

Credentials not validated





RESOLUTION
To resolve this problem, use any one of the following methods:
 * Make sure that your user account and your computer belong to the same Active Directory domain.
 * Work with the Active Directory domains as follows:
 * Install an RMS server in the Active Directory domain that your computer belongs to.
 * Use the trusted publishing domain feature of RMS to configure a trust relationship between this RMS server and the RMS server in the Active Directory domain that your user account belongs to.
 * Do not permit computers that run Windows 98 Second Edition to participate in your RMS system.

Keywords: kberrmsg kbservice kbactivedirectory kbprb kbauthentication kbclient kbdomain KB831216

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