Microsoft KB Archive/873409

= FIX: You may receive a &quot;ActiveX component can't create object&quot; error message or have windows open but be blank, and cannot access Document Tracking and Administration (DTA) reports when you work with DTA in BizTalk Server 2000 and BizTalk Server 2002 =

Article ID: 873409

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Server 2002 Standard Edition
 * Microsoft BizTalk Server 2000 Standard Edition

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SYMPTOMS
After you install the Microsoft Internet Explorer security release from 870669, when you work with Document Tracking and Administration (DTA) in Microsoft BizTalk Server 2002, you may receive the following run-time error message and may not be able to access and run DTA reports through the user interface:

Line: 87 Error: ActiveX component can't create object: 'ADODB.Stream'

In Microsoft BizTalk Server 2000, the View Interchange Details window or the View Document Details window opens successfully, but the window is empty.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   BizTalk Server 2002: Date      Time   Size    File name --  23-Jul-2004 00:50 22,369  Dtainstall.cab 22-Jul-2004 23:03 57,997 Submit.htm 16-Jul-2004 20:52 7,437  Viewcustomsearchfield.asp 16-Jul-2004 20:50 9,921  Viewdocumentdata.asp 16-Jul-2004 06:02 8,556  Viewinterchangedata.asp

BizTalk Server 2000: Date       Time   Size   File name --   23-Jul-2004 00:53 13,191  Browsequery.htm 23-Jul-2004 00:53 3,245  Interchangeworkflowstatus.asp 23-Jul-2004 00:53 42,523 Querybuilder.htm 23-Jul-2004 00:53 2,018  Rawcustomsearchfield.asp 23-Jul-2004 00:53 2,276  Rawdocdata.asp 23-Jul-2004 00:53 1,849  Rawinterchangedata.asp 23-Jul-2004 00:53 62,313 Results.htm 23-Jul-2004 00:53 57,997 Submit.htm 16-Jul-2004 21:44 7,437  Viewcustomsearchfield.asp 16-Jul-2004 21:44 9,921  Viewdocumentdata.asp 23-Jul-2004 00:54 8,556  Viewinterchangedata.asp 23-Jul-2004 16:31 22,370 Dtainstall.cab



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
To install this hotfix in BizTalk Server 2000 or in BizTalk Server 2002, follow these steps:  Make sure that you have installed BizTalk Server 2000 Service Pack 2 (SP2) and the hotfix files in the following Microsoft Knowledge Base article:

815207 MS03-016: Microsoft BizTalk Server document tracking is vulnerable to SQL injection in Microsoft BizTalk Server 2000

 Extract the compressed file to a temporary location on your drive. Make a backup copy of the included files, and then copy the hotfix files to the following folders:  Move the DTAInstall.cab file to the C:\Program Files\Microsoft BizTalk Server\BizTalkTracking\Cabs folder. Move the following files to the C:\Program Files\Microsoft BizTalk Server\BizTalkTracking folder: <ul> Submit.htm</li> ViewCustomSearchField.asp</li> ViewDocumentData.asp</li> ViewInterchangeData.asp</li></ul> </li></ul> </li> At a command prompt, run the following command:

iisreset

</li></ol>

Keywords: kbbtsmessaging kbfix kbhotfixserver kbqfe KB873409

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