Microsoft KB Archive/84465

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Bitfax May Cause GP Fault in Windows 3.1

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Q84465

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Word for Windows, version 6.0

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SUMMARY
You may experience a general protection (GP) fault similar to the following when using Bit Software Bitfax with Microsoft Write or version 4.0 of Microsoft Excel running under Microsoft Windows version 3.1:

Write caused GP Fault in COMMDLG.DLL at 0003:3AD3

If you choose the Ignore button, you should be able to continue normally.

If you use the Bitfax driver with version 6.0 of Microsoft Word for Windows, you may receive a GP fault in KRNL386.EXE.

CAUSE
The GP fault is caused by Bitfax. Bit Software is aware of the problem and is working on an update.

MORE INFORMATION
For more information, please call Bit Software technical support.

The Bitfax product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: gpf 3.10 3.11 3rdparty 4.00 winword 6.00

Keywords :

Issue type :

Technology : kbWordSearch kbWin3xSearch kbZNotKeyword2 kbWord600 kbWin310 kbWin311