Microsoft KB Archive/234981

= Access violation in Win32k.sys leading to STOP 0x0000001e =

Article ID: 234981

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4

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This article was previously published under Q234981



SYMPTOMS
A computer running Windows NT Server 4.0, Terminal Server Edition may crash and display the following blue screen error message:

STOP 0000001e : c0000005 a3053380 00000000 00000008

KMODE_EXCEPTION_NOT_HANDLED

Note The parameters may vary depending on systems configurations.



CAUSE
This problem occurs because Win32k.sys references a null pointer to an object.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition, Service Pack 5.

Keywords: kbhotfixserver kbqfe kbfix kbprb KB234981

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