Microsoft KB Archive/885676

= FIX: Setup of the Windows Media Format 9 Series SDK redistribution package may not complete =

Article ID: 885676

Article Last Modified on 10/10/2005

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APPLIES TO


 * Windows Media Format 9 Series Software Development Kit

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SYMPTOMS
When you include the Microsoft Windows Media Format 9 Series SDK redistribution package with an application, the installation may stop responding while in &quot;quiet mode.&quot;



CAUSE
When the underlying Windows Media Format SDK already exists on a system, certain parts of the installer are called multiple times while the installer runs in &quot;quiet mode.&quot; Therefore, there is nothing to install. However, the installer does not correctly end.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next release that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  02-Sep-2004  23:35  6.0.2900.2180   4,092,152  Wmfdist.exe



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: WFSDK redist hang setup

Keywords: kbtshoot kbfix KB885676

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