Microsoft KB Archive/272817

= WD2001: Incomplete Screen Is Redrawn When You Adjust Volume or Brightness on a PowerBook =

Article ID: 272817

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Word 2001 for Mac

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This article was previously published under Q272817



SYMPTOMS
When you use the VOLUME or BRIGHTNESS keys on a Macintosh PowerBook, an incomplete screen redraw may occur, thereby leaving a blank space on the screen where the Volume or Brightness system message was displayed.



WORKAROUND
To force a complete screen redraw, use one of the following methods.

Method 1
Use the mouse pointer to drag the scroll box up or down one page or until the box has disappeared from screen.

Method 2

 * 1) Open a Word document.
 * 2) Press the BRIGHTNESS increase and decrease keys located in the top row of the PowerBook keyboard.
 * 3) Wait for the system message to disappear.
 * 4) Click the Collapse Box, and then click the Expand Box to force a complete screen redraw.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: off2001kb mac macword WD2001KB WD2001 word WD duplicate screen monitor mulitple copy refresh Crontrol Strip

Keywords: kbbug kbnofix KB272817

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