Microsoft KB Archive/161936

= XCON: Wrong Mapping of Msg Priority Between MSMAIL and Exchange =

Article ID: 161936

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q161936



SYMPTOMS
Messages sent with normal priority from Microsoft Mail Windows clients go through the low priority queue in the Microsoft Exchange message transfer agent (MTA).

This problem does not affect the priority displayed in the recipient mailbox but only affects the order in which the MTA handles the three queues, high, normal, and low.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0 This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
Note that high priority messages sent by Microsoft Mail users go through the normal priority queue in the Microsoft Exchange MTA if the Microsoft Mail users haven't been granted the right "Urgent" by Microsoft Mail administrators.

With the right "Urgent," these messages go through the high priority queue in Exchange MTA.

Keywords: kbbug kbfix kbusage KB161936

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