Microsoft KB Archive/884023

= The Host Integration Server Host Print service may not process the end of LU1 print jobs correctly when the print sessions use a print filter DLL =

Article ID: 884023

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft Host Integration Server 2000 Service Pack 1
 * Microsoft Host Integration Server 2004 Standard Edition

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SYMPTOMS
The Microsoft Host Integration Server 2004 Host Print service may not process the end of LU1 print jobs correctly when the print sessions are configured to use a print filter DLL. You may experience different symptoms depending on the print job and the print filter DLL that is being used. For example, this problem may cause the affected print session to be terminated abnormally, or you may not notice any visible symptoms at all.



CAUSE
If multiple LU1 print jobs are received, the SNA Print service calls the print filter DLL after the end of the first job before the service reopens the print filter at the start of the second job. This behavior only occurs if you choose the Printer language is Hewlett Packard (HP) PCL option.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to obtain the latest service pack for Host Integration Server 2000

Hotfix information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date          Time   Version    Size     File name 05-Aug-2004 18:09  5.0.0.994   20,752  Msg5250.dll 05-Aug-2004 18:09  5.0.0.994  250,128  Ppd3270.dll 05-Aug-2004 18:09  5.0.0.994  139,536  Ppd5250.dll 05-Aug-2004 18:09  5.0.0.994   49,424  Prmngext.dll 05-Aug-2004 18:08  5.0.0.994  209,168  Snacfg.dll 05-Aug-2004 18:09  5.0.0.994   24,848  Snaxlt.dll 05-Aug-2004 18:09  5.0.0.994  282,896  Winvprt.dll 05-Aug-2004 18:09  5.0.0.994   57,616  Pdfcomp.exe 05-Aug-2004 18:09  5.0.0.994   94,480  Snaprint.exe

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

Host Integration Server 2004
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name -  20-Aug-2004  17:37  6.0.1903.0   29,184  Msg5250.dll 20-Aug-2004 17:37  6.0.1903.0   39,424  Pdfcomp.exe 20-Aug-2004 17:37  6.0.1903.0  183,808  Ppd3270.dll 20-Aug-2004 17:37  6.0.1903.0   93,184  Ppd5250.dll 20-Aug-2004 17:37  6.0.1903.0   33,280  Prmngext.dll 20-Aug-2004 17:36  6.0.1903.0  167,936  Snacfg.dll 20-Aug-2004 17:37  6.0.1903.0   61,440  Snaprint.exe 20-Aug-2004 17:37  6.0.1903.0   12,288  Snaxlt.dll 20-Aug-2004 17:37  6.0.1903.0  194,560  Winvprt.dll

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was corrected in Microsoft Host Integration Server 2000 Service Pack 2.

Additional query words: HIS2004 HIS2000 HIS

Keywords: kbbug kbfix kbhostintegserv2000presp2fix kbqfe kbhotfixserver KB884023

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