Microsoft KB Archive/310615

= SMS: Hardware Inventory from Japanese Clients Is Not Added to the SMS Database =

Article ID: 310615

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q310615



SYMPTOMS
Hardware inventory information from Systems Management Server (SMS) clients that run the Japanese version of Microsoft Windows XP may not be inserted in the database. If you review the SMS\Logs\Datalodr.log file, you may see entries that are similar to:

~SQL Msg #105> Unclosed quotation mark before the character string



WORKAROUND
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.



MORE INFORMATION
Windows XP support was added to SMS 2.0 in SMS 2.0 Service Pack 3 (SP3). This problem is known to occur only with Japanese-language versions of Windows XP. The problem does not occur with Japanese language versions of Microsoft Windows 2000 or with English-language versions of Windows XP.

Additional query words: prodsms

Keywords: kbbug kbpending kbsms200presp4fix KB310615

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