Microsoft KB Archive/938773

= Error message after you connect to a Live Meeting session that uses Internet Audio Broadcasting: &quot;Audio broadcast connection error&quot; =

Article ID: 938773

Article Last Modified on 6/19/2007

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APPLIES TO


 * Microsoft Office Live Meeting

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SYMPTOMS
After you connect to a Microsoft Office Live Meeting session that uses Internet Audio Broadcasting, you may receive the following error message:

Audio broadcast connection error: An error occurred while connecting to the audio broadcast for this meeting. Please try again later, or contact the meeting organizer.

Error Description: Windows Media Player cannot play the file because the server is not responding. if you entered a URL or path to play the file, verify that it is correct. If you clicked a link to play the file, the link may not be valid.



CAUSE
This issue may occur if Windows Media Player cannot connect to the Internet to play the streaming audio files.



RESOLUTION
To resolve this issue, modify the Windows Media Player network configurations to connect to the Internet. To do this, follow these steps:
 * 1) Open Windows Media Player.
 * 2) On the Tools menu, click Options.
 * 3) In the Options dialog box, click the Network tab.
 * 4) On the Network tab, click HTTP under Streaming proxy settings, and then click Configure.
 * 5) In the Configure Protocol dialog box, select one of the following options under Proxy settings.

Note Select the option that is appropriate for your Internet connection.
 * 1) * Autodetect proxy settings
 * 2) * Use proxy settings of the Web Browser
 * 3) * Do not use a proxy server
 * 4) * Use the following proxy server

Note If you use a proxy server, contact the network administrator to obtain the proxy server information.
 * 1) Click OK to close the Configure Protocol dialog box.
 * 2) Under Streaming proxy settings, click MMS, and then click Configure.
 * 3) In the Configure Protocol dialog box, select one of the following options under Proxy settings.

Note Select the option that is appropriate for your Internet connection.
 * 1) * Autodetect proxy settings
 * 2) * Do not use a proxy server
 * 3) * Use the following proxy server

Note If you use a proxy server, contact the network administrator to obtain the proxy server information.
 * 1) Click OK to close the Configure Protocol dialog box.
 * 2) Repeat steps 7 through 9 for the RTSP protocol.
 * 3) Click OK to close the Options dialog box.
 * 4) Close Windows Media Player.
 * 5) End the meeting by closing the console that is running Microsoft Windows.
 * 6) Reenter the meeting.

Additional query words: 985 server not responding URL play valid audio broadcast wmp iab

Keywords: kbtshoot kbprb kbexpertisebeginner KB938773

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