Microsoft KB Archive/276404

= Error Message &quot;Stop 0xA&quot; When Running Tcpip.sys =

PSS ID Number: 276404

Article Last Modified on 10/14/2002

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0 Terminal Server Edition SP6
 * Microsoft Windows NT Workstation 4.0
 * Microsoft Windows NT Server 4.0

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This article was previously published under Q276404



SYMPTOMS
When you run a post-Service Pack 6 (SP6) version of Tcpip.sys that is dated 2/22/00 through 5/26/00, you may receive the following error message on a blue screen with parameters similar to:

0x0000000a (0x00000000, 0x00000002, 0x00000001, 0xf31ded4a)



CAUSE
A regression was introduced in the hotfix for the UDP broadcast attack because of a change in IpRoute.c.



RESOLUTION
Please contact Microsoft Product Support Services for a new hotfix version of the Tcpip.sys file.

The following hotfix resolves the problem. (Hotfixes which have file date on or past the date/time stamp in the following list can also resolve the problem.)

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 Service Pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time    Version      Size    File name     Platform - 05/26/2000 01:33p              174,544    tcpip.sys   i386 05/26/2000 01:32p              310,896    tcpip.sys   alpha



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: tcpip sys IpRoute c

Keywords: kbbug kberrmsg KB276404

Technology: kbNTTermServ400 kbNTTermServ400sp6 kbNTTermServSearch kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch kbWinNTW400 kbWinNTW400search kbWinNTWsearch

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