Microsoft KB Archive/177919

Money 98: Page Fault in Msmoney.exe If Forecasting from Planner

PSS ID Number: Q177919 Article last modified on 08-19-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

In Microsoft Money 98, when you are in the “Take Action & reduce your debt” screen of the Debt Reduction Planner, and you try to view a forecast, you may receive the following error message:

The program has performed an illegal operation and will be shutdown.

If the problem persists, contact the program vendor.

When you click Details, you receive the following error message:

Msmoney caused an invalid page fault in module Msmoney.exe.

= CAUSE =

This error message occurs when you haven’t entered any data into Debt Reduction Planner and try going to a Forecast, (click Goal Planner, and then click Forecast).

= RESOLUTION =

Before navigating to the Forecast from the “Take Action & reduce your debt” screen, follow these steps:


 * 1) Click Planner on the navigation bar.
 * 2) Click Goal Planner, and then click Debt Reduction Planner.
 * 3) Follow steps 1 through 3 of the Debt Reduction Planner.

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: w_money 6.0 woody planner hang hangs hanging hung lock up locks locking locked lockup freeze freezes freezing froze frozen stop stopping stopped won’t respond waiting crash crashes crashing crashed quit quitting quits fail fails failing failed break ====================================================================== Keywords : kberrmsg kbdta mnyplanner Version : WINDOWS:98 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.