Microsoft KB Archive/927083

= Error message when you try to view the &quot;Search Settings&quot; page after you upgrade from the Beta 2 Technical Refresh version to the original release version of SharePoint Server 2007: &quot;unhandled exception occurred in the user interface&quot; =

Article ID: 927083

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft Office SharePoint Server 2007

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SYMPTOMS
Consider the following scenario. You have a server that is running the Beta 2 Technical Refresh version of Microsoft Office SharePoint Server 2007 in a server farm environment. You upgrade the server to the original release version of Microsoft Office SharePoint Server 2007. When you try to view the SharePoint Server Search Settings page, the Search Settings page does not appear. Additionally, you receive the following error message:

unhandled exception occurred in the user interface. Exception Information: Server did not recognize the value of HTTP Header SOAPAction: http://microsoft.com/webservices/OfficeServer/Search/SearchWebService/IsPropagationShareConfigured



WORKAROUND
To work around this problem, follow these steps.

Step 1: Rename the DSN registry subkey
These steps must be performed on each SharePoint Server 2007 server in the farm.  Click Start, click Run, type regedit, and then click OK. In Registry Editor, locate the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\12.0\Secure\ConfigDB

 Rename the DSN registry subkey to DSN2 .

Step 2: Remove and then reinstall the original release version of SharePoint Server 2007
These steps must be performed on each SharePoint Server 2007 server in the farm.
 * 1) Click Start, click to Control Panel, and then click Add or Remove Programs.
 * 2) Click Microsoft Office SharePoint Server 2007 in the list of currently installed programs, and then click Remove.
 * 3) When SharePoint Server 2007 is successfully removed, reinstall SharePoint Server 2007.
 * 4) When you reinstall SharePoint Server 2007, click Cancel if the SharePoint Product and Technologies Wizard appears.

Step 3: Manually start the SharePoint Server Search service
These steps must be performed on each SharePoint Server 2007 server in the farm that is running the SharePoint Server Search Indexing service or the Search Query service.  Click Start, click Run, type cmd, and then click OK. At the command prompt, change to the following directory:

\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN

 At the command prompt, type the following commands. Press ENTER after you type each command:

psconfig.exe -cmd secureresources

Stsadm –o osearch –action start

</li> Mount the application on each SharePoint Server 2007 server that is running the SharePoint Server Search Indexing service or the Search Query service. To do this, follow these steps:  Click Start, click Run, type regedit, and then click OK.</li> In Registry Editor, locate the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office Server\12.0\Search \Applications\{ }

</li> Right-click (Default), and then click Modify.</li> Type On in the Value data box, and then click OK.</li> On the Edit menu, click New, and then click Key.</li> Type Gathering Manager to name the new key.</li> Right-click Gathering Manager, click New, and then click DWORD Value.</li> Type UseClustering to name the new DWORD value.</li> At the command prompt, type the following commands. Press ENTER after you type each command:

net stop osearch

net start osearch

</li></ol> </li> Reset Microsoft Internet Information Services (IIS) on each SharePoint Server 2007 server in the farm. To do this, follow these steps:  Click Start, point to All Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.</li> Right-click the server name, click All Tasks, and then click Restart IIS.</li></ol> </li> Stop and then restart the SharePoint Server Search service on each SharePoint Server 2007 server in the farm that is running the Search Query service. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>Click Start, point to All Programs, point to Administrative Tools, and then click SharePoint 3.0 Central Administration.</li> <li>On the Central Administration page, click the Operations tab.</li> <li>On the Operations page, click Services on Server.</li> <li>On the Services on Server:  page, click the Search Indexing role, under Start services in the table below, and then click Stop. Wait until the SharePoint Server Search service status is displayed as stopped.</li> <li>At the command prompt, type the following commands on each SharePoint Server 2007 server that is running Search Indexing service. Press ENTER after you type each command:

net stop osearch

net start osearch

</li> <li>On each SharePoint Server 2007 server that is running the Search Query service, click Start under Start services in the table below on the Services on Server:  page to restart the SharePoint Server Search service.</li></ol> </li></ol>

Keywords: kberrmsg kbtshoot kbprb kbexpertiseinter KB927083

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