Microsoft KB Archive/320900

= You Receive a Blank Error Message When You Configure Your Pocket PC 2002-Based Device for Mail =

Article ID: 320900

Article Last Modified on 10/20/2003

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APPLIES TO


 * Microsoft Windows Pocket PC with Windows CE 3.0
 * Microsoft Pocket PC 2002 Software Standard Edition

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This article was previously published under Q320900



SYMPTOMS
When you configure your Pocket PC 2002-based device for mail, you may receive a blank error message dialog box.



CAUSE
This problem may occur if you type a half-width, double-byte character (such as the Japanese Yen symbol) in the Name box of the Account Information page of the E-mail Setup Wizard.



RESOLUTION
To work around this problem, note that the name of your POP3 server must start with a full-width, double-byte character.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbbug kbenv KB320900

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