Microsoft KB Archive/130916

= Dr. Watson Error Appears When Using Arcada Backup Exec 5.0 =

Article ID: 130916

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q130916



When you use Arcada Backup Exec version 5.0 in Windows NT version 3.5 and it encounters a corrupt NTFS directory, the Backup Exec program terminates without completing the entire backup. When a corrupt NTFS directory is encountered using Backup Exec version 5.0 in Windows NT version 3.51, a Dr. Watson error message appears.

To correct this problem, upgrade to Arcada Backup Exec version 6.0. The new Backup Exec version skips the corrupt directory and proceeds with the next directory. For additional information, contact Arcada Software at (800) 327-2232.

Backup Exec is manufactured by Arcada Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the product's performance or reliability.

Additional query words: prodnt ntbackup

Keywords: KB130916

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