Microsoft KB Archive/327500

= XFOR: Outbound Internet Mail May Disappear After You Apply Exchange Server 5.5 SP4 =

Article ID: 327500

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q327500



SYMPTOMS
After you apply Microsoft Exchange Server 5.5 Service Pack 4 (SP4) on servers that are running the Exchange Server Internet Mail Service, messages that are sent to external Simple Mail Transfer Protocol (SMTP) domains may seem to disappear. Inbound SMTP mail is not affected.

Message tracking may show that the message was delivered to the information store, but no additional tracking data. Message archival also shows that no messages were sent outbound.



RESOLUTION
To resolve this issue:  Apply the post-Exchange Server 5.5 SP4 Information Store fix roll-up.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

282533 Exchange Server 5.5 post-Service Pack 4 information store fixes available

 Shut down the Exchange Server computer, and then restart it.



MORE INFORMATION
You must restart the computer after you apply the post-Exchange Server SP4 information store fixes, although you may not be prompted to restart the computer.

Additional query words: vanish missing gone poof nowhere cease to exist go away goodbye bye msexchangeimc imc windows 2000 server w2k nt4 winnt IMS

Keywords: kbprb KB327500

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