Microsoft KB Archive/822132

= &quot;The Backup Completed, but Some Files Were Skipped&quot; Message When You Try to Back up the System State Files on a Windows Server 2003 Domain Controller =

Article ID: 822132

Article Last Modified on 7/24/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

-





SYMPTOMS
When you try to back up the System State files on a Windows Server 2003 domain controller, you may experience both of the following symptoms:   The following information appears in the Backup Progress dialog box:

The backup completed, but some files were skipped.

To see detailed information, click Report.

The Status box displays a status of Completed with Skipped Files. When you click Report, the following information is displayed: Backup started on 6/20/2003 at 4:50 PM. Warning: Unable to open &quot;c:\windows\SYSVOL\domain\DO_NOT_REMOVE_NtFrs_PreInstall_Directory&quot; - skipped. Reason: The process cannot access the file because it is being used by another process.

Backup completed on 6/20/2003 at 4:55 PM.   The following event appears in the application log of Event Viewer: Event Type: Error

Event Source: NTBackup

Event Category: None

Event ID: 8001

Date:

Time:

User: N/A

Computer:

Description: End Backup of 'System State' 'Warnings or errors were encountered.'

Verify: Off

Mode: Append

Type: Copy

Consult the backup report for more details.

For more information, see Help and Support Center at http://support.microsoft.com. 



CAUSE
This problem occurs because the Windows Backup program tries to back up the DO_NOT_REMOVE_NtFrs_PreInstall_Directory folder during the System State backup. The DO_NOT_REMOVE_NtFrs_PreInstall_Directory folder should be skipped by the Windows Backup program. However, there are certain circumstances where Windows Backup tries to back up this folder. This error does not jeopardize the integrity of the backup.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required to install this hotfix.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---  21-Jul-2003  12:09  5.2.3790.70     1.168.384  Ntbackup.exe



WORKAROUND
To work around this problem, ignore this error in the backup report.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB822132

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.