Microsoft KB Archive/187392

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PATCH: Stop 0x0000000A in Wind32k.sys xxxDDETrackWindowDying

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Q187392

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The information in this article applies to:


 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Windows NT Server version 4.0
 * Microsoft Windows NT Server version 4.0, Terminal Server Edition

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SYMPTOMS
Occasionally, Stop 0x0000000A occurs in Win32k.sys during DDE cleanup as a window is closing.

CAUSE
During window termination, the current thread posted the DDE conversation partner that it was terminating. The partner thread immediately gains control and performs cleanup. The original thread regains control and attempts to use a pointer to the partner[ASCII 146]s structures to update indicators. This pointer is null because the partner already performed cleanup.

RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base:

"Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack"

STATUS
Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: DDE Cleanup Window Dying

Keywords : kbpatch kbWinNT400sp4fix kbOSWinNT400bug kbOSWinNT400fix

Issue type : kbbug

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400xsearch kbWinNTSsearch kbWinNTS400xsearch kbWinNTS400 kbNTTermServ400 kbNTTermServSearch