Microsoft KB Archive/887300

= Word for Windows e-mail attachments do not display correctly in Word X for Mac =

Article ID: 887300

Article Last Modified on 10/20/2004

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APPLIES TO


 * Microsoft Word X for Mac

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SYMPTOMS
When you receive an e-mail attachment that is a Microsoft Word document from a Microsoft Windows version of Word and then open the document in Microsoft Word X for Mac, the formatting and the layout of the document does not match how the document appears in a Windows version of Word.



CAUSE
This behavior occurs when the Word X Compatibility preferences are set for an earlier version of Word for Windows or Microsoft Word for Mac.



RESOLUTION
To resolve this behavior, follow these steps:
 * 1) On the Word menu, click Preferences.
 * 2) Click Compatibility.
 * 3) In the Recommended options for list, click Word 2000-2002 and X.
 * 4) Click OK.

Additional query words: WDX WordX

Keywords: kbtshoot kbprb KB887300

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