Microsoft KB Archive/290009

= OL2002: Error Message Appears When You Save to Drafts Folder Either Online or Offline =

Article ID: 290009

Article Last Modified on 12/6/2002

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-



This article was previously published under Q290009



SYMPTOMS
When you are online and you try to save a message in the Drafts folder, you may receive the following error message:

Error: The item could not be saved to this folder. The folder has been deleted or moved, or you do not have permission. Do you want to save a copy of it in the default folder for the item?

When you click Yes to close the error message, you may receive the following error message:

Operation Failed

When you are offline and you try to save a message in the Drafts folder, you may receive the following error message:

Sync error (logged in deleted items), and item you tried to save moved to &quot;Synchronization failures&quot;



CAUSE
This behavior can occur if your mailbox is over its size limit.



WORKAROUND
To work around either issue, archive or delete messages until the size of the mailbox is under the size limit.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbbug kbnofix KB290009

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.