Microsoft KB Archive/180890

= Pocket Outlook May Hang When You Reply to an E-mail Message =

Article ID: 180890

Article Last Modified on 11/28/2003

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APPLIES TO


 * Microsoft Pocket Outlook 2.0
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q180890



SYMPTOMS
When you reply to an e-mail message in Microsoft Pocket Outlook, the Handheld PC (H/PC) may stop responding (hang).



CAUSE
This issue can occur if the e-mail message you reply to contains more than 1,024 characters on the subject line.



RESOLUTION
You must reset the H/PC when this issue occurs. For information about how to reset the H/PC, please consult the H/PC's documentation or manufacturer.

To work around this issue, do not reply to an e-mail message that contains more than 1,024 characters on the subject line. Instead, compose a new e-mail message addressed to the recipient you want.

Additional query words: 1.00

Keywords: kbprb KB180890

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