Microsoft KB Archive/893089

= A new 16-bit PC card is not detected when your Windows XP-based computer resumes from hibernation =

Article ID: 893089

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
If you remove a 16-bit PC card from your computer and then insert a new 16-bit PC card, the new 16-bit PC card is not detected. This symptom occurs if the following conditions are true:
 * You are using a Microsoft Windows XP-based computer.
 * You change PC cards while your Windows XP-based computer is in hibernation.
 * You resume your Windows XP-based computer from hibernation after you change PC cards.

Additionally, the old 16-bit PC card appears in Device Manager with a yellow exclamation mark next to the name of the old 16-bit PC card.



CAUSE
This problem occurs if the old 16-bit PC card and the new 16-bit PC card have different voltage values.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP Service Pack 1 (SP1), 32-bit versions
  Date         Time   Version           Size     File name --  25-Feb-2005  03:53  6.1.22.4          371,936  Updspapi.dll 10-Mar-2005 02:06  5.1.2600.1640     116,096  Pcmcia.sys

Windows XP Service Pack 2 (SP2), 32-bit versions
  Date         Time   Version           Size     File name --  10-Mar-2005  02:40  5.1.2600.2627     120,192  Pcmcia.sys

Windows XP SP1, 64-bit versions
  Date         Time   Version           Size     File name     Platform 24-Feb-2005 14:20  6.1.22.4          639,712  Updspapi.dll  IA-64 09-Mar-2005 12:52  5.1.2600.1640     309,760  Pcmcia.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: pcmcia pc/mcia

Keywords: kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug KB893089

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