Microsoft KB Archive/96520

= Windows Hangs at Logo Screen with FTP Network and DoubleSpace =

Article ID: 96520

Article Last Modified on 11/19/1999

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q96520



This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.



SYMPTOMS
If you are running FTP Software's PC/TCP network software and Microsoft Windows in 386 enhanced mode, Windows may stop responding (hang) at the logo screen after you have compressed a drive with DoubleSpace.



CAUSE
Your SYSTEM.INI file may contain the line DEVICE=C:\PCTCP\VPCTCP.386 in the [386Enh] section. If it does, Windows may hang.

The system hangs if the line DEVICE=C:\DOS\DBLSPACE.SYS /MOVE is not present in your CONFIG.SYS file before any of the drivers that load the network.



WORKAROUND
To correct this problem, add or move the line C:\DOS\DBLSPACE.SYS /MOVE before the first line that loads the network software. In most cases, the first line that starts the network is something similar to C:\PCTCP\PROTMAN.SYS /i:C:\PCTCP.

Additional query words: 2.04 2.1 6.00 dblspace double space 6.20

Keywords: KB96520

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