Microsoft KB Archive/924147

= E-mail messages are sent to the Conndata\Badmail folder instead of to Exchange Server 2003 when you use the Novell GroupWise Gateway/Internet Agent program to handle incoming e-mail messages =

Article ID: 924147

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
You use the Novell GroupWise Gateway/Internet Agent program to handle incoming e-mail messages on a computer that is running Novell GroupWise. When you do this, you experience the following symptoms:  E-mail messages are not delivered to a computer that is running Microsoft Exchange Server 2003. Instead, the e-mail messages are delivered to the Conndata\Badmail folder.  The following events are logged in the Application log:

Event ID 54201 Event Type: Warning

Event Source: MSExchangeGWISE

Event Category: GroupWise to Exchange Conversion

Event ID: 54201

Date:

Time:

User: N/A

Computer:

Description: Error {GRC:180c}: Cannot parse GroupWise message Event ID 41504 Event Type: Error

Event Source: MSExchangeGWISE

Event Category: GroupWise to Exchange Conversion

Event ID: 41504

Date:

Time:

User: N/A

Computer:

Description: Invalid GroupWise message. Moving item to BADMAIL queue. 



RESOLUTION
To resolve this issue, add the following entries to the Gwia.cfg file on the Novell GroupWise server:

/DIA

/ari-never

Note The Gwia.cfg file is located in the Sys/system folder.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: XCON

Keywords: kbeventlog kbtshoot kbprb KB924147

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