Microsoft KB Archive/292012

= OL98: &quot;This Program Has Performed Illegal Operation&quot; Error Message When You Close Outlook =

Article ID: 292012

Article Last Modified on 8/2/2001

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q292012



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you click the Close button (X) to quit Outlook 98, the following error message may appear:

This program has performed an illegal operation and will be shut down.



RESOLUTION
To resolve this behavior, rename specific files and then reinstall Outlook 98:  Close the error message, and then quit all programs that are currently running.

If there is an antivirus program that you cannot turn off, remove the program. Antivirus programs can prevent certain operating system resources from being updated. They can also prevent proper registration of programs in the Windows registry. If you remove your antivirus program, remember to reinstall it after you completing the following procedure. Click Start on the taskbar, point to Find, and then click Files or Folders. Locate and rename the following files:

Emsabp32.dll

Emsmdb32.dll

Emsui32.dll

Emusuix32.dll

 Reinstall Outlook 98.



MORE INFORMATION
Details of the error message are as follows:

Outlook caused an invalid page fault in module EMSUIX32.DLL at 015f:6f63a46b

When this error occurs, the system resources do not go up when Outlook is closed.

Keywords: kberrmsg kbprb kb3rdparty KB292012

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