Microsoft KB Archive/244916

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The information in this article applies to:


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional

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SYMPTOMS
When you attempt to add Alpha, MIPS, or PowerPC drivers to a print server running Windows 2000 for point and print functionality, you cannot install the printer drivers from the CD-ROM.

CAUSE
This issue occurs because the Ntprint.inf file on the CD-ROM is in a compressed format and cannot be read.

RESOLUTION
To resolve this issue, expand the Ntprint.inf file to the hard disk, and then install the printer drivers.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbprint kbtool windrvr

Version : WINDOWS:2000

Platform : WINDOWS

Issue type : kbprb
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