Microsoft KB Archive/151831

Works 4.0: Product Support Offerings

PSS ID Number: Q151831 Article last modified on 12-15-1997

4.0

WINDOWS

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========================================================= 4.0 WINDOWS

= INSTRUCTION =

Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this catalog, first select the items you want to receive, noting the five- to six-digit number of the Item ID shown below for each item, and then:


 * Dial the toll-free FastTips number (800) 936-4100.
 * When prompted, select the Microsoft product you are calling about.
 * Press one (1) on your phone keypad to select Express Order Service.
 * When prompted, select the delivery method, fax.
 * When prompted, enter your three-digit area code and seven-digit fax number on your phone keypad.
 * When prompted, enter the number of the Item ID and press #, for up to five items.

When finished, simply hang up. If you have problems receiving a fax, please call (425) 635-3199.

= ARTICLE LISTING =

ITEM ID ARTICLE TITLE PAGES
GA 0604 Microsoft Download Service (MSDL) Instructions If an item 4 contains a disk and is therefore unavailable by fax, the quickest way to obtain it is by modem using the MSDL (or another online service). The MSDL is available 24 hours a day, 7 days a week, with no subscription or connect fees. The MSDL number is (425) 936-6735. For complete information on how to access and use the MSDL, order this item or listen to the Microsoft Download Service instructions on the FastTips service. GL 80850 Microsoft Product Support Offerings. 6 Q 129725 Obtaining Knowledge Base Articles on the World Wide Web 5 Q 104587 Support Boundaries for Desktop Apps/POS This article describes 4 what kind of technical support is provided by support engineers for Desktop Applications and Personal Operating Systems products. It covers support areas such as coding and macros, design, debugging, networking, OLE, ODBC, printing, security, and setup. Q 104272 Product Clusters for the U.S. and Canada Microsoft has 5 categorized its products into four support clusters: Microsoft Desktop Applications; Microsoft Personal Operating Systems; Microsoft Development Tools; and Business Systems. The products in each cluster are listed in this article.

End of listing.

Additional reference words: DSKBGuide 3.00 kblist KBCategory: kbref KBSubcategory: RefsPSS

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Keywords : RefsPSS Version : 4.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.