Microsoft KB Archive/160958

= OL97: Cannot Drag Mail Message Folder Shortcuts to Outlook Bar =

Article ID: 160958

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q160958





SYMPTOMS
When you receive a mail message containing a shortcut to a mail folder, you cannot drag the shortcut from the mail message to the Outlook bar.



CAUSE
Outlook 97 does not support this type of drag-and-drop procedure.



WORKAROUND
There are two methods of adding folder shortcuts to the Outlook bar, depending on if the shortcut is to a public folder or a shared private folder.

If the shortcut is to a public folder:
 * 1) On the View menu, click Folder List to display the folder list.
 * 2) Use the mouse pointer to move to the desired public folder.
 * 3) Drag the selected folder from the folder list to the Outlook bar.

If the shortcut is to a shared private folder in an Exchange Server mailbox:
 * 1) On the Tools menu, click Services.
 * 2) Click Properties for Microsoft Exchange Server.
 * 3) Click the Add button on the Advanced tab to specify the shared mailbox you want to access. This will add that mailbox to your folder list.
 * 4) Click OK three times to quit the Tools menu.
 * 5) On the View menu, click Folder List to display the desired folder.
 * 6) Drag the selected folder from the folder list to the Outlook bar.



MORE INFORMATION
Even though you cannot drag a folder shortcut directly from a message to the Outlook bar, you can drag it to the desktop. This creates an icon that starts Outlook with the focus on the appropriate folder.

Keywords: KB160958

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