Microsoft KB Archive/106515

= Writer/Artist: Cannot Import Some Graphic Files =

Article ID: 106515

Article Last Modified on 8/15/2005

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APPLIES TO


 * Microsoft Creative Writer 2.0 Standard Edition
 * Microsoft Creative Writer 1.1 Standard Edition
 * Microsoft Creative Writer 1.1a
 * Microsoft Fine Artist 1.0 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition
 * Microsoft Fine Artist 1.1 Standard Edition

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This article was previously published under Q106515



SYMPTOMS
You may not be able to import some graphic files into Creative Writer or Fine Artist. When you try to import the file, you may receive the following error message:

Hey!

Sorry, I can't get that picture. I can't open that picture for some reason--there's a problem with the picture file. Try a different picture file.

This error occurs if you try to import graphic files that are not in a format that Creative Writer or Fine Artist supports. This may also occur with graphics that are in an older version of a supported format. WMF files, for example, must be in the format of Windows version 3.0 or later.

Creative Writer and Fine Artist for Windows support the following graphic formats:
 * .BMP (bitmaps)
 * .WMF (Windows metafiles)
 * .DIB (device-independent bitmaps)



RESOLUTION
If you can import the graphic into another application, such as Paintbrush, you may be able to save the picture in a newer graphic format and then import it into Creative Writer or Fine Artist.



Steps to Reproduce Problem

 * 1) In Creative Writer or Fine Artist, go to the Studio.
 * 2) Click on the Sticker Picker "Mona Weasel" (an orange icon of a big-nosed character, just to the right of the "A".)
 * 3) Ratdog appears, just to the right of the rolls of stickers. Click on Ratdog.
 * 4) In the Portfolio, choose a graphic file that is in an old and/or unsupported format. When you click on it, no thumbnail appears. Choose "Go."

The error message described above appears, and the picture is not imported.

Additional query words: 1.10a import open export picture painting drawing paint draw image pict graphic kids err msg win mskids wm_writer wm_artist mczee

Keywords: KB106515

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