Microsoft KB Archive/129390

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Toshiba T3100 Screen Is Black After Video Resolution Change

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Q129390

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
After you change the video resolution on a Toshiba T3100 computer to a resolution higher than 256 colors, the screen may go black when you restart Windows 95.

CAUSE
The built-in screen on the Toshiba T3100 computer does not support more than 256 colors. This computer does support 64,000 (16-bit) colors when you use an external monitor.

RESOLUTION
To correct the problem, follow these steps:


 * 1) Restart the computer.
 * 2) When you see the "Starting Windows 95" message, press the F5 key to start Windows 95 in Safe mode.
 * 3) Change the video resolution to 256 colors or less.
 * 4) Restart Windows 95 normally.

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Technology : kbWin95search kbWin95