Microsoft KB Archive/228548

= WINUP Err Msg: Windows Update Was Disabled by Your System Administrator =

PSS ID Number: 228548

Article Last Modified on 6/6/2003

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The information in this article applies to:

 Microsoft Windows Update, when used with:  the operating system: Microsoft Windows 2000

 the operating system: Microsoft Windows NT 4.0

 the operating system: Microsoft Windows Millennium Edition

 the operating system: Microsoft Windows 98</li></ul> </li></ul>

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This article was previously published under Q228548

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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

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SYMPTOMS
When you try to access the Windows Update Web site, you may receive one of the following error messages:

Your organization has decided to provide software updates internally rather than through Windows Update. To download updates for your Windows computer, please see your Network Administrator.

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Windows Update was disabled by your System Administrator.

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CAUSE
This behavior may occur if your Original Equipment Manufacturer (OEM) has restricted access to the Windows Update Web site.

You may also receive one of these error messages if your System Administrator has restricted access to the Windows Update Web site. If so, please contact your System Administrator before you make any changes to your registry. For additional information about this error message, click the following article number to view the article in the Microsoft Knowledge Base:

283288 WINUP Err Msg: "Your Organization Has Decided to Provide Software Updates Internally"

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RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To access the Windows Update Web site, delete all the values except Default under each of the following registry keys, and then restart your computer:

Note You may not find all the registry keys listed here.

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MORE INFORMATION
For additional information about how to re-create the link for Windows Update on the Start menu, click the following article number to view the article in the Microsoft Knowledge Base:

193691 WINUP: Windows Update Link on Windows 98 Start Menu Does Not Work

Additional query words: winup

Keywords: kbprb kbwindowsupdate KB228548

Technology: kbOSWin2000 kbOSWin98 kbOSWinME kbOSWinNT400 kbOSWinNTSearch kbOSWinSearch kbWinUpdate kbWinUpdateSearch

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