Microsoft KB Archive/86842

= PC WSPlus: Error Printing with Printers Using GENLIB.DLL =

Article ID: 86842

Article Last Modified on 8/16/2005

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APPLIES TO


 * Microsoft Schedule+ 1.0 Standard Edition
 * Microsoft Mail Client 3.0

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This article was previously published under Q86842



SYMPTOMS
Version 1.0 of Microsoft Schedule+ for Windows and version 3.0 of Microsoft Mail for Windows do not support GENLIB.DLL printers running with Windows version 3.0.



CAUSE
This problem is caused by the Common Dialog APIs that were added to Windows version 3.1 (which Mail and Schedule+ both use). Neither Mail nor Schedule+ support printer drivers built with the GENLIB.DLL. These are a few of the printers that use the GENLIB.DLL:

Canon BJ -10e

Canon Bubble Jet

Star Micronics 9 pin

Brother 9 and 24 pin



RESOLUTION
To resolve this problem, upgrade to Windows version 3.1.

Additional query words: 1.00 3.00 3.10 schedule plus

Keywords: KB86842

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