Microsoft KB Archive/188059

= SMS: (SightNT\Lana)RegOpenKeyEx Failed: 2 Error Message =

Article ID: 188059

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q188059



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
The following error message occurs when you attempt to Remote Control a Systems Management Server client if the Lana registry subkey is missing:

(SightNT\Lana)RegOpenKeyEx Failed: 2



CAUSE
The following registry key is missing:   HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Components\SightNT\Lana



WORKAROUND
To work around this problem, do either of the following:


 * Reinstall the Systems Management Server Administrator tool if the computer experiencing the problem is not the Systems Management Server site server itself.

-or-
 * Manually add the missing registry key. To do this, perform the steps in the "Adding Lana Registry Key" section of this article, below.

Adding Lana Registry Key
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

 Start Registry Editor (Regedt32.exe).  Navigate to the following key:      HKEY_LOCAL_MACHINE\Software\Microsoft\SMS\Components\SightNT  On the Edit menu, click Add Key. In the Key Name box, type Lana .  Select the newly-created key (Lana). On the Edit Menu, Click Add Value. The following are the default values for the Lana registry key: <pre class="fixed_text">     <No Name>:REG_DWORD:0x7 Default0:REG_DWORD:0 Default1:REG_DWORD:1 Default2:REG_DWORD:2 Default3:REG_DWORD:3 Default4:REG_DWORD:4 Default5:REG_DWORD:5 Default6:REG_DWORD:6 Default7:REG_DWORD:7 </li></ol>

Additional query words: prodsms

Keywords: kbprb kbremoteprog kbtshoot KB188059

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