Microsoft KB Archive/895257

= FIX: Load balancing does not work after you set the values in the &quot;Message Server&quot; field to enable load balancing with a SAP system by using BizTalk Adapter 2.0 for mySAP Business Suite =

Article ID: 895257

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Adapter 2.0 for mySAP Business Suite

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SYMPTOMS
Microsoft BizTalk Adapter 2.0 for mySAP Business Suite lets you specify values in the Message Server field in the SAP Transport Properties dialog box of the send port and the send handler. You can use the Message Server field to enable load balancing when you connect to a SAP system by using BizTalk Adapter 2.0 for mySAP Business Suite. However, after you set the Message Server values to enable load balancing in BizTalk Adapter 2.0 for mySAP Business Suite, load balancing does not work.



CAUSE
This problem occurs because the BizTalk Adapter 2.0 for mySAP Business Suite transmitter component does not add the &quot;ClientID&quot; information when BizTalk Adapter 2.0 for mySAP Business Suite creates the connection string to connect to the message server. Therefore, the connection to the message server cannot be successfully created, and load balancing does not work when you connect to a SAP system.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required to install this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version    Size     File name 19-May-2005 18:26  2.0.338.0  540,672  Sapadaptermanagement.dll 19-May-2005 18:26  2.0.338.0   77,824  Saptransmitter.dll Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: BTS2004

Keywords: kbpubtypekc kbqfe kbbug kbfix kbprb kbhotfixserver KB895257

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