Microsoft KB Archive/912139

= Xbox 360: You receive the “Your account has been suspended until December 31, 9999” error message =

Article ID: 912139

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox Live
 * Microsoft XBox 360 Video Game System

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SYMPTOMS
You receive the following error message:

Your account has been suspended until December 31, 9999.



CAUSE
This issue occurs when you have a parentally controlled profile, and you try to play an original Xbox game on an Xbox 360 console.



THINGS TO TRY
 Have your parent or guardian modify the Family Settings so that you can play original Xbox games on the Xbox 360 console. For more information about how to modify Family Settings, click the following article number to view the article in the Microsoft Knowledge Base:

908224 Xbox 360: &quot;Original Xbox games are blocked by Family Settings&quot; error when you try to play an original Xbox game on an Xbox 360 console



Keywords: kbxbox360ext kbxboxlivefeatures kbxboxliveconnectivity kbxboxbilling kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbtshoot KB912139

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