Microsoft KB Archive/886614

= Data for a deleted user is not set to &quot;Disabled&quot; in the Plans database in Hosted Exchange 2003 =

Article ID: 886614

Article Last Modified on 11/8/2004

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APPLIES TO


 * Microsoft Solution for Windows-based Hosting

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SYMPTOMS
When you view the data for a deleted user, the Previous Value in the Events Table appears &quot;Enabled.&quot; This problem occurs in the Microsoft Solutions for Windows-based Hosting, including Hosted Exchange 2003 Customer database. The Changed Value appears &quot;Deleted.&quot; The Previous Value is supposed to be &quot;Disabled&quot; because the user has a status of &quot;Disabled&quot; at the time that you delete the user.



CAUSE
This problem occurs because the Hosted Exchange 2003 DisableUser procedure does not set the status of the user to “Disabled” in the Plans database. When you disable a user by using the sample Web interface, the StatusTypeCode field in the HECustomerDB/Customers table is not updated. The status code remains &quot;Enabled.&quot; The account is correctly disabled in the Active Directory directory service.



STATUS
Microsoft is researching this problem and will post more information in this article when the information becomes available.

