Microsoft KB Archive/918302

= The Wireless Optical Desktop for Bluetooth keyboard is not detected when you start a computer =

Article ID: 918302

Article Last Modified on 2/9/2007

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APPLIES TO


 * Microsoft Wireless Optical Desktop for Bluetooth

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SYMPTOMS
When you start a computer, the Microsoft Wireless Optical Desktop for Bluetooth keyboard is not detected.



CAUSE
This issue occurs when the BIOS of the computer does not enable the USB emulator feature.



RESOLUTION
To resolve this issue, you can enable or disable the USB emulator feature in the BIOS settings of the computer. To do this, make sure that the computer BIOS supports the USB emulator feature.

For more information about whether the computer supports USB emulation, see the documentation that is included with the computer. Or, contact the hardware manufacturer.

For information about how to contact the hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z



WORKAROUND
To work around this issue, turn off the computer and then attach a non-USB keyboard.

Additional query words: hang



Keywords: kbprb KB918302

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