Microsoft KB Archive/820551

= Access Violation Occurs in the MGM Component on a Windows Server 2003-Based VPN Server =

Article ID: 820551

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
An access violation in the Multicast Group Manager (MGM) component may occur on a Windows Server 2003-based computer that is configured as a remote access virtual private network (VPN) server, where Internet Group Membership Protocol (IGMP) is enabled for multicast support.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Windows Server 2003

Date        Time   Version            Size    File name --  19-May-2003  20:52  5.2.3790.31       103,936  Rtm.dll 09-May-2003 05:07                        211  Branches.inf 19-May-2003 21:08                     10,091  Kb820551.cat 19-May-2003 20:54                        354  Updatebr.inf 19-May-2003 20:55                      5,011  Update_rtmqfe.inf

Windows Server 2003 64-bit Edition

Date        Time   Version            Size    File name --  19-May-2003  20:47  5.2.3790.31       293,376  Rtm.dll          IA-64 19-May-2003 20:52  5.2.3790.31       103,936  Wrtm.dll         x86 09-May-2003 05:07                        211  Branches.inf 19-May-2003 21:08                     10,444  Kb820551.cat 19-May-2003 20:56                        354  Updatebr.inf 19-May-2003 20:56                      5,261  Update_rtmqfe.inf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB820551

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