Microsoft KB Archive/317838

= OFFXP: Months Are Sorted Incorrectly, Not Grouped by Year =

Article ID: 317838

Article Last Modified on 1/6/2006

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APPLIES TO


 * Microsoft Office Web Components

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This article was previously published under Q317838



SYMPTOMS
If you use an Office XP PivotTable Web Component that is based on an OLAP cube, time dimensions, particularly months, may not be sorted as they are in Office 2000 Web Components. For example, instead of grouping the months by year (Jan - Dec 2000, Jan - Dec 2001), the Office Web Component 2002 groups the months together (Jan, Jan, Feb, Feb, March, and March).



CAUSE
In Office 2000, members are shown in the order in which they are presented in the database. For example, if the months appear in the database as Feb, Jan, Apr, and Mar, that is the way that they are displayed in the PivotTable. Office XP components try to sort the members into the correct order, for example, Jan, Feb, March, April, or Monday, Tuesday, Wednesday. The problem occurs when the supporting hierarchy is missing. For example, if you have two years' worth of data, but you do not include the years' hierarchy level in the PivotTable, you see the behavior that is described in the &quot;Symptoms&quot; section of the article.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP Public Update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date           Time  Version    Size       File name ---  26 FEB 2002  18:30:17       3,240,840   OWC10.msp 26 FEB 2002 19:08:16       7,216,872   OWC10_Admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time  Version    Size       File name ---  02 FEB 2002  23:23:22  10.0.3819.0  7,437,128  OWC10.DLL



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This fix detects the conflict (two Januaries together) and reverts to Office 2000 PivotTable component behavior.

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbhotfixserver KB317838

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