Microsoft KB Archive/189289

= XADM: Reinstall of Exchange Server Fails =

Article ID: 189289

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q189289



SYMPTOMS
When you reinstall Microsoft Exchange Server 5.5, the following error message appears immediately after the Select Installation Type screen:

Your upgrade did not complete successfully. Please restart your

Microsoft Exchange Services and your system will behave as it did before

the upgrade was attempted.

Please contact Microsoft Product Support Services for more information.

Microsoft Exchange Server Setup

ID: no. c1032c08

The message appears when Typical, Custom, or Minimum is selected as an installation choice.

No additional errors are recorded in the application log.



CAUSE
The Windows NT system path has been altered or deleted.



WORKAROUND
In order to run, Setup.exe must have full access to %SystemRoot%\system32 and %SystemRoot%.

To verify this, at a command prompt, type PATH . Be sure that this displays the actual path (for example: C:\WINNT\SYSTEM32;C:\WINNT) and not the system variables referenced above.

The system path can be changed in the Control Panel Systems icon on the Environment tab. When this has been modified correctly, the setup process will not display the previous message.

Additional query words: PATH WATSON ADMIN

Keywords: kbprb KB189289

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.