Microsoft KB Archive/906868

= The &quot;Win32_OperatingSystem WMI&quot; class may display incorrect values for the TotalVirtualMemorySize parameter or for the FreeVirtualMemory parameter on a Windows Server 2003-based computer =

Article ID: 906868

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003, Datacenter x64 Edition Microsoft Windows Server 2003, Enterprise x64 Edition Microsoft Windows Server 2003, Standard x64 Edition Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition</li></ul>

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul> </li> Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li> Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li> Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li> Microsoft Windows Server 2003, Enterprise Edition</li> Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you use Microsoft Windows Management Instrumentation (WMI) on a Microsoft Windows Server 2003-based computer to query and to collect memory-related information, the Win32_OperatingSystem WMI class may display incorrect values for the TotalVirtualMemorySize parameter or for the FreeVirtualMemory parameter.

This problem occurs if the values that are returned for the TotalVirtualMemorySize parameter or for the FreeVirtualMemory parameter are greater than 4 gigabytes (GB).

<div class="resolution_section">

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions
<pre class="fixed_text">  Date         Time   Version             Size  File name     Service Pack 09-Sep-2005 19:50  5.2.3790.406   1,326,592  Cimwin32.dll 09-Sep-2005 19:49  5.2.3790.2526  1,371,648  Cimwin32.dll  SP1 09-Sep-2005 02:15  5.2.3790.2526     32,256  Arpidfix.exe  SP1

Windows Server 2003, 64-bit Itanium-based versions
<pre class="fixed_text">  Date         Time   Version             Size  File name     Service Pack 09-Sep-2005 07:40  5.2.3790.406   4,891,136  Cimwin32.dll 09-Sep-2005 07:40  5.2.3790.2526  5,046,272  Cimwin32.dll  SP1 09-Sep-2005 07:40  5.2.3790.2526     74,752  Arpidfix.exe  SP1

Windows Server 2003, 64-bit x64-based versions
<pre class="fixed_text">  Date         Time   Version             Size  File name --  09-Sep-2005  07:40  5.2.3790.2526  2,351,616  Cimwin32.dll 09-Sep-2005 07:40  5.2.3790.2526     43,008  Arpidfix.exe

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

<div class="moreinformation_section">

MORE INFORMATION
For more information about other memory-related WMI query result issues, click the following article number to view the article in the Microsoft Knowledge Base:

885827 Some memory-related results that are returned from the Win32_OperatingSystem WMI class are incorrect in Windows 2000 and in Windows Server 2003

For more information about standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: pae /pae winmsd msinfo32 msinfo32.exe

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003sp1fix kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB906868

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