Microsoft KB Archive/910721

= Error message when you try to open e-mail messages that you downloaded by using the Pine e-mail client in Exchange Server 2003: &quot;Not a string ()&quot; =

Article ID: 910721

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
Consider the following scenario. You use the Pine program as an Internet Message Access Protocol 4 (IMAP4) e-mail client to download e-mail messages. These e-mail messages are located on a server that is running Microsoft Exchange Server 2003. In this scenario, you receive one of the following error messages when you try to open some of the downloaded e-mail messages:  

Not a string:

 

Junk at end of body part:





CAUSE
This problem occurs when the header of the e-mail message contains the following entry:

Content-type: message/rfc822



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you install the hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This problem has only been reported when you use the Pine e-mail client program as an IMAP4 client. However, you may experience this problem with other IMAP4 client programs if the following conditions are true:  The IMAP client program uses the FETCH BODYSTRUCTURE command to retrieve the message structure of an e-mail message. The header of the e-mail message contains the following entry:

Content-type: message/rfc822

</li></ul>

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM XCCC

Keywords: kbqfe kbfix kbbug kbpubtypekc KB910721

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