Microsoft KB Archive/885591

= How to retrieve your user name and password in Live Meeting =

Article ID: 885591

Article Last Modified on 8/27/2007

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APPLIES TO


 * Microsoft Office Live Meeting

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INTRODUCTION
This article describes how to retrieve your user name and password in Microsoft Office Live Meeting when you have misplaced or deleted the e-mail that contains your user name and password.



MORE INFORMATION
Use one of the following methods to obtain your user name and password.

Method 1: Contact your Live Meeting administrator
Your Live Meeting administrator can retrieve or reset your user name and password.

Method 2: Reset your password
If you have forgotten your password, visit the following PlaceWare Web site:

https://oss100.livemeeting.com/passwordreset/resetform.aspx

Method 3: Contact Live Meeting technical support
The Live Meeting technical support team can be contacted 24 hours a day, seven days a week, at the following telephone numbers:
 * 1-866-493-2825 (toll free in the Unites States)
 * 00.800.9522.3000 (toll free in the EMEA)
 * 1-650-526-6194 (international)
 * E-mail: http://www.livemeeting.com/support/

Note If you are the only administrator for your conference center, and you cannot log on, contact your sales account manager. Written authorization from your sales account manager is required before Live Meeting technical support can reset your password. For additional information about how to contact Live Meeting technical support, click the following article number to view the article in the Microsoft Knowledge Base:

883750 How to contact Live Meeting technical support

Keywords: kbhowto KB885591

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