Microsoft KB Archive/827447

= Security Update Inventory Tool Removes Microsoft Office Inventory Tool Package Status =

Article ID: 827447

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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SYMPTOMS
If you run the Security Update Inventory Tool (S_scan.exe) in the Systems Management Server (SMS) Software Update Services (SUS) Feature Pack after you have advertised the Microsoft Office Inventory Tool for Updates (O_scan.exe), the package status for the Office Inventory Tool for Updates is removed from the client inventory.



CAUSE
This problem occurs because the Office Inventory Tool for Updates initially sets the ScanDateTime value correctly, but the tool does not increment the ScanDateTime value when it is run again. Subsequent security scans will process the ScanDateTime value as out-of-date and therefore remove the package status in the client inventory for the Office Inventory Tool for Updates.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS feature pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart Requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  18-Jun-2003  17:58  1.0.200.121     2,244,608  Officepatch_enu.exe 13-Jun-2003 23:12  1.0.200.120     2,555,904  Securitypatch_enu.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbinventory kbmisctools kbqfe kbfix kbbug KB827447

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