Microsoft KB Archive/834117

= Users cannot connect to an Exchange 2000 server when you change the system clock and then add or remove users in a folder =

Article ID: 834117

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

-





SYMPTOMS
When you reset the system clock on a computer that is running Microsoft Exchange 2000 Server, and then you immediately take one of the following actions, the Microsoft Exchange Information Store service may stop running, and users may not be able to connect to the Exchange server:
 * You add or remove users in a folder.
 * You change user permissions in a folder.

Additionally, users of Microsoft Office Outlook cannot open their mailboxes, and they receive one of the following error messages:

The server is unavailable.

There is a network connectivity issue that prevents you from connecting to the Exchange Server.

Unable to connect to the server.

The server could not be found.



RESOLUTION
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup

Component: Store

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  19-Dec-2003  04:10  6.0.6550.0      3,919,872  Cdoex.dll 16-Dec-2003 01:01                     12,720  Ctrl_calendarview20.htc 16-Dec-2003 01:01                     91,631  Ctrl_calendarview20.js   19-Dec-2003  04:04  6.0.6550.0        856,064  Davex.dll 19-Dec-2003 04:05  6.0.6550.0         53,248  Davexpc.dll 19-Dec-2003 04:01  6.0.6550.0        131,072  Drviis.dll 19-Dec-2003 04:01  6.0.6550.0        577,536  Dsaccess.dll 19-Dec-2003 03:10  6.0.6550.0        184,320  Dscmsg.dll 19-Dec-2003 03:10  6.0.6550.0        962,560  Emsmdb32.dll 19-Dec-2003 04:04  6.0.6550.0      2,179,072  Ese.dll 19-Dec-2003 04:04  6.0.6550.0         40,960  Eseperf.dll 16-Dec-2003 01:06                      6,991  Eseperf.hxx 19-Dec-2003 04:04                    391,634  Eseperf.ini 19-Dec-2003 04:10  6.0.6550.0      3,575,808  Excdo.dll 19-Dec-2003 04:00  6.0.6550.0         90,112  Eximap4.dll 19-Dec-2003 04:01  6.0.6550.0        262,144  Exmime.dll 19-Dec-2003 02:49  6.0.6550.0        176,128  Exnntp.dll 19-Dec-2003 04:05  6.0.6550.0        143,360  Exodbesh.dll 19-Dec-2003 04:05  6.0.6550.0         57,344  Exodbpc.dll 19-Dec-2003 04:05  6.0.6550.0        200,704  Exodbprx.dll 19-Dec-2003 04:05  6.0.6550.0      2,179,072  Exoledb.dll 19-Dec-2003 03:59  6.0.6550.0         81,920  Exosal.dll 19-Dec-2003 04:01  6.0.6550.0         32,768  Expop3.dll 19-Dec-2003 04:01  6.0.6550.0         32,768  Exproto.dll 19-Dec-2003 04:05  6.0.6550.0        307,200  Exprox.dll 19-Dec-2003 03:14  6.0.6550.0        143,360  Exschema.exe 19-Dec-2003 04:05  6.0.6550.0        319,488  Exsmtp.dll 19-Dec-2003 03:16  6.0.6550.0        675,840  Exwform.dll 19-Dec-2003 02:51  6.0.6550.0        180,224  Exwin32.dll 19-Dec-2003 03:13  6.0.6550.0         40,960  Febecfg.dll 19-Dec-2003 04:01  6.0.6550.0         32,768  Iisif.dll 19-Dec-2003 04:02  6.0.6550.0        135,168  Iisproto.dll 19-Dec-2003 04:02  6.0.6550.0         61,440  Imap4be.dll 19-Dec-2003 03:17  6.0.6550.0        319,488  Imap4evt.dll 19-Dec-2003 03:15  6.0.6550.0        126,976  Imap4fe.dll 19-Dec-2003 04:01  6.0.6550.0        126,976  Imap4svc.dll 19-Dec-2003 04:02  6.0.6550.0         40,960  Jcb.dll 19-Dec-2003 02:50  6.0.6550.0         49,152  Mdbevent.dll 19-Dec-2003 03:07  6.0.6550.0      2,289,664  Mdbmsg.dll 19-Dec-2003 02:52  6.0.6550.0         32,768  Mdbrole.dll 19-Dec-2003 03:10  6.0.6550.0        909,312  Mdbsz.dll 19-Dec-2003 04:02  6.0.6550.0         24,576  Mdbtask.dll 19-Dec-2003 02:49  6.0.6550.0        151,552  Nntpex.dll 19-Dec-2003 03:57  6.0.6550.0         94,208  Peexch50.dll 19-Dec-2003 03:59  6.0.6550.0        397,312  Phatcat.dll 19-Dec-2003 04:01  6.0.6550.0         36,864  Pop3be.dll 19-Dec-2003 03:17  6.0.6550.0        303,104  Pop3evt.dll 19-Dec-2003 03:15  6.0.6550.0         24,576  Pop3fe.dll 19-Dec-2003 03:58  6.0.6550.0         73,728  Pop3svc.dll 19-Dec-2003 03:17  6.0.6550.0        163,840  Protomsg.dll 19-Dec-2003 04:02  6.0.6550.0        532,480  Reapi.dll 19-Dec-2003 04:05  6.0.6550.0        311,296  Resvc.dll 19-Dec-2003 04:00  6.0.6550.0      4,669,440  Store.exe 19-Dec-2003 03:15  6.0.6550.0      3,735,552  Wmtemplates.dll Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Additional query words: xadm xcon

Keywords: kbhotfixserver kbqfe kberrmsg kbqfe kbfix kbexchange2000presp4fix kbbug KB834117

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.