Microsoft KB Archive/936651

= A computer that is running Windows Vista may not perform as expected when you use a version of Quicken that is earlier than Quicken 2007 R4 =

Article ID: 936651

Article Last Modified on 5/14/2007

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APPLIES TO


 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Starter
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition

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SYMPTOMS
When you use a version of Intuit Quicken that is earlier than Quicken 2007 R4 on a computer that is running Windows Vista, you may receive error messages. Or, the computer may not perform as expected.

You may experience these symptoms if you perform any of the following operations:
 * You install Quicken.
 * You uninstall Quicken.
 * You start Quicken.
 * You update Quicken.



CAUSE
This problem occurs because versions of Quicken that are earlier than Quicken 2007 R4 are incompatible with Windows Vista.



RESOLUTION
To resolve problems that you experience when you start Quicken, when you install Quicken, or when you uninstall Quicken, visit the following Intuit Web site:

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=5727

To resolve problems that you experience when you update Quicken, visit the following Intuit Web site:

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=5707



MORE INFORMATION
For more information about how to use Quicken in Windows Vista, visit the following Intuit Web site:

https://quicken.custhelp.com/cgi-bin/quicken.cfg/php/enduser/std_adp.php?p_faqid=4370

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbprb KB936651

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