Microsoft KB Archive/214429

= Stop 0xA in Netbt.sys When Querying the DNS for a NetBIOS Name =

Article ID: 214429

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q214429



SYMPTOMS
Your computer running Windows NT may stop with a blue screen Stop 0xA error in Netbt.sys when it attempts to resolve a name in the DNS namespace.



CAUSE
When performing name resolution operations in some environments, Windows NT computers dereference a tracking object twice.



Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0 Service Pack 5 and Windows NT Server 4.0, Terminal Server Edition Service Pack 5.

Additional query words: 4.00 TSE WTS

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB214429

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