Microsoft KB Archive/323124

= WD2002: &quot;Invalid Page Fault in Module Ppbiuf.dll&quot; Error Message When You Start Word =

Article ID: 323124

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q323124



SYMPTOMS
When you try to start Word 2002, you may receive an error message similar to the following:

Winword has caused an invalid page fault in module ppbiuif.dll.

When you try to restart Word, a blue screen may appear, which forces you to restart Microsoft Windows.



CAUSE
This behavior may occur if the default printer setting in Control Panel is set to a Visioneer PaperPort scanner.



RESOLUTION
To resolve the issue, change the printer setting from the default setting to an existing printer, or install an updated driver for your Visioneer PaperPort scanner. To do this, use both of the following methods.

Change Default Printer

 * 1) Click Start, click Control Panel, and then double-click Printers and Faxes.
 * 2) Right-click the printer that you want to use as the default printer, and then click Set as Default Printer.

A check mark appears next to the printer icon in the Printers and Faxes folder.

Update Printer Driver
To obtain and install drivers for your Visioneer PaperPort scanner, visit the following Visioneer Web site:

http://support.visioneer.com



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb

Keywords: kberrmsg kbprb KB323124

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