Microsoft KB Archive/245005

= Plug and Play Installation of IrDA Devices May Not Work =

Article ID: 245005

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q245005



SYMPTOMS
When you attempt to use an Infrared Data Association (IrDA) device in Windows 98 Second Edition, the device may not be detected as a Plug and Play device when you place it within range of the IrDA sensor, even though the Infrared tool in Control Panel indicates that a device is within range.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later: Date Time Version Size File name

12/6/99 7:04PM 4.10.0.2223 33,769 Irenum.vxd



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Keywords: kbhotfixserver kbqfe kbhardware kbprb KB245005

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