Microsoft KB Archive/831476

= FIX: Your computer may randomly stop responding when you use the Printer object in Visual Basic for Windows 6.0 =

Article ID: 831476

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Visual Basic 6.0 Professional Edition
 * Microsoft Visual Basic 6.0 Enterprise Edition, when used with:
 * Microsoft Visual Studio 6.0 Service Pack 5

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SYMPTOMS
Your computer may randomly stop responding when you use the Printer object in Microsoft Visual Basic for Windows 6.0. This behavior may occur when either of the following conditions is true:
 * You are using more than one installed printer.
 * You are using DEVMODE buffers that are different sizes.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Version        Size       File name 01-Nov-2003 06:11    6.0.97.69    1,382,400    Msvbvm60.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Microsoft is researching this problem and will post more information in this article when the information becomes available.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe KB831476

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