Microsoft KB Archive/192325

= Error Message Using "Synchronize Now" Command =

Article ID: 192325

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q192325



SYMPTOMS
If you open the Mobile Devices folder and then click Synchronize Now on the Tools menu, you may receive the following error message:

Select the connected device from the mobile device folder and try again

Selecting the device does nothing.



CAUSE
This behavior can occur if you are attempting to connect using an infrared (IR) connection. When you are using IR, the connection must be started from the Windows CE-based device, not the desktop computer.



RESOLUTION
First, use a serial connection to verify that the partnerships are created and functioning. Then, convert the settings to use an IR connection.



MORE INFORMATION
You can start communications by using the Active Synch or PC Link command on the Start menu on the H/PC.

For additional information about establishing an IR connection, see the following article in the Microsoft Knowledge Base:

185840 How to Connect a Handheld PC Using an Infrared Port

You may also receive the error message stated above if a partnership has not been established, of if the physical connection is not working properly.

Keywords: kbprb KB192325

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