Microsoft KB Archive/911005

= You receive a &quot;The document cannot be inserted&quot; error message when you try to insert a document as a picture in OneNote 2003 or in Office 2003 =

Article ID: 911005

Article Last Modified on 3/9/2006

-

APPLIES TO


 * Microsoft Office OneNote 2003 Service Pack 2
 * Microsoft Office 2003 Service Pack 2

-



SYMPTOMS
When you try to insert a document as a picture in Microsoft Office OneNote 2003 or in Microsoft Office 2003 Service Pack 2 (SP2), the picture of the document is not inserted. Additionally, you receive the following error message:

The document cannot be inserted. To fix this problem, try one or more of the following:


 * Make sure a Microsoft Office 2003 program that can open the document is installed on your computer.


 * Open the document by using an Office 2003 program, and then convert the document to the Office 2003 version of the program.


 * Change your installation of Office 2003 and install Microsoft Office Document Imaging.


 * If the document is password-protected, enter the correct password.



CAUSE
This issue may occur if the Microsoft Office Document Image Writer print driver is no longer available.



RESOLUTION
To resolve this issue, follow these steps:  Exit the application that you are using. Rename the Mdimon.dll file. To do this, follow these steps:  Click Start, click Search, and then click All files and folders. In the All or part of the file name box, type Mdimon.dll . In the Look in box, click Local Hard Drives. Click Search. In the list of files, right-click Mdimon.dll, and then click Rename.</li> Type Mdimon.old, and then press ENTER.</li> On the File menu, click Close to close the Search Results window.</li></ol> </li> Remove Microsoft Office Document Imaging. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, click Control Panel, and then click Add or Remove Programs.</li> In the list of currently installed programs, click Microsoft Office 2003, and then click Change.</li> Click Add or Remove Features, and then click Next.</li> Click to select the Choose advanced customization of applications check box, and then click Next.</li> Expand Office Tools.</li> Click the icon for Microsoft Office Document Imaging, and then click Not Available.</li> Click Update.</li></ol> </li> Reinstall Microsoft Office Document Imaging. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, click Control Panel, and then click Add or Remove Programs.</li> In the list of currently installed programs, click Microsoft Office 2003, and then click Change.</li> Click Add or Remove Features, and then click Next.</li> Click to select the Choose advanced customization of applications check box, and then click Next.</li> <li>Expand Office Tools.</li> <li>Click the icon for Microsoft Office Document Imaging, and then click Run all from My Computer.</li> <li>Click Update.</li></ol> </li></ol>

Additional query words: onenote2003 onenote2k3 on2003 on2k3 sp2

Keywords: kberrmsg kbtshoot kbprb kbprinters KB911005

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.