Microsoft KB Archive/830579

= Terminal Services Client That Is Using a Smart Card Cannot Connect to the Terminal Server =

Article ID: 830579

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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SYMPTOMS
When a terminal services client uses a smart card to log on to a Microsoft Windows Server 2003 terminal server, the client computer cannot connect to the terminal server.



CAUSE
This behavior may occur if the client computer is a member of a workgroup.



WORKAROUND
To work around this behavior, join the client computer to the domain, and then log on with the smart card. The terminal services client must be a member of the domain to log on with a smart card.

Additional query words: smart card workgroup domain connect authenticate authentication log on login logon

Keywords: kbprb KB830579

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