Microsoft KB Archive/125481

Mac Works 4.0: Error When Saving 4.0 File as Works 3.0 Database

PSS ID Number: Q125481 Article last modified on 10-22-1998

4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When attempting to save a database from a Works 4.0 to a 3.0 format, one of the following two errors will be encountered:

The application unknown has unexpectedly quit because of an error of type 1.

-or-

Sorry, a system error occurred. Microsoft Works 4.0, Error type 11.

= RESOLUTION =


 * 1) From the View menu, choose Forms. Select the form you had previously created in Works 4.0.
 * 2) From the File menu, choose Save As.
 * 3) In the Save As section box, type in the new filename.
 * 4) In File Format box, choose Works 3.0.
 * 5) Select Save.

Your database should now save as a Works 3.0 document without any further error messages.

= MORE INFORMATION =

These errors are caused when a header has been created for a database form and you try to save the database as a Works 3.0 database from either the List view or Report View. This does not occur when viewing the form or when saving the file normally as a Works 4.0 database document.

KBCategory: kbother kberrmsg KBSubcategory: macworkskb

Additional reference words: 4.00 4.00a 4.00b mac m_works crashes crashed converts converted ====================================================================== Keywords : kberrmsg Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.