Microsoft KB Archive/895123

= FIX: You may receive error message 701, error message 802, and error message 17803 when many hashed buffers are available in SQL Server 2000 =

Article ID: 895123

Article Last Modified on 11/2/2007

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APPLIES TO


 * Microsoft SQL Server 2000 Desktop Engine (Windows)
 * Microsoft SQL Server 2000 Developer Edition
 * Microsoft SQL Server 2000 Enterprise Edition
 * Microsoft SQL Server 2000 Personal Edition
 * Microsoft SQL Server 2000 Standard Edition
 * Microsoft SQL Server 2000 Workgroup Edition
 * Microsoft SQL Server 2000 Developer Edition
 * Microsoft SQL Server 2000 Enterprise Edition 64-bit

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Bug #: 20000119 (SQL Server 8.0)



''Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.''



SUMMARY
This article describes the following about this hotfix release:
 * The issues that are fixed by this hotfix package
 * The prerequisites for installing the hotfix package
 * Whether you must restart the computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes
 * The files that are contained in the hotfix package



SYMPTOMS
In Microsoft SQL Server 2000, you may receive error message 701, error message 802, and error message 17803 when many hashed buffers are available. These error messages are out-of-memory errors. Typically, this problem occurs on computers that are based on the 64-bit architecture that have a larger physical memory footprint. For example, this problem occurs on computers that have 20 gigabytes (GB) or more of memory. When this problem occurs, an Error event that is similar to the following is logged in the event log: LazyWriter: warning, no free buffers found.



CAUSE
This problem occurs because the logic to allocate memory does not consider the overall hashed buffers that could be freed. Instead, the logic to allocate memory uses a hard-coded retry logic loop.



RESOLUTION
The installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
 * The system uses the Advanced Micro Devices (AMD) AMD64 processor architecture or the Intel Extended Memory 64 Technology (EM64T) processor architecture.

Note This issue does not occur on systems that use the Intel Itanium processor architecture.
 * The system is running a 64-bit version of the Microsoft Windows Server operating system.
 * The system is running a 32-bit version of SQL Server 2000.

We have corrected this installation issue in later builds of SQL Server 2000, starting with version 8.00.2244. When a customer who is running SQL Server 2000 on an x64-based system requests this hotfix, we will provide a build that includes this hotfix and that can be installed correctly on an x64-based system. The build that we provide will be version 8.00.2244 or a later version.

Hotfix information for Microsoft SQL Server 2000 Service Pack 3 (SP3)
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have the following prerequisites installed on the computer:  Microsoft SQL Server 2000 Service Pack 3 (SP3)

For information about how to obtain SQL Server 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

 Microsoft SQL Server 2000 hotfix build 8.00.1007

Restart information
You do not have to restart the computer after you apply this hotfix.

Registry information
You do not have to change the registry.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000 32-bit versions
  Date         Time   Version         Size       File name 15-Mar-2005 21:47  2000.80.1014.0    664,128  Autoplt.dll 15-Mar-2005 21:47  2000.80.1014.0     78,400  Console.exe 15-Mar-2005 21:47  2000.80.1014.0    332,352  Ctasksui.dll 15-Mar-2005 21:47  2000.80.1014.0    315,968  Custtask.dll 15-Mar-2005 21:47  2000.80.1014.0     33,340  Dbmslpcn.dll 15-Mar-2005 21:47  2000.80.1014.0  1,905,216  Dtspkg.dll 15-Mar-2005 21:47  2000.80.1014.0    528,960  Dtspump.dll 15-Mar-2005 21:47  2000.80.1014.0     41,536  Dtsrun.exe 15-Mar-2005 21:47  2000.80.1014.0  1,557,052  Dtsui.dll 15-Mar-2005 21:47  2000.80.1014.0    639,552  Dtswiz.dll 15-Mar-2005 21:47  2000.80.1014.0    102,992  Impprov.dll 15-Mar-2005 21:47  2000.80.1014.0    352,828  Isqlw.exe 15-Mar-2005 21:47  2000.80.1014.0     82,492  Itwiz.exe 15-Mar-2005 21:47  2000.80.1014.0     90,692  Msgprox.dll 31-Dec-2004 19:16  8.11.41022.0      226,304  Mssdi98.dll 15-Mar-2005 21:47  2000.80.1014.0     62,024  Odsole70.dll 15-Mar-2005 21:48  2000.80.1014.0     25,144  Opends60.dll 08-Mar-2005 02:58                     17,576  Opends60.lib 15-Mar-2005 21:47  2000.80.1014.0     57,904  Osql.exe 15-Mar-2005 21:47  2000.80.1014.0    279,104  Pfutil80.dll 15-Mar-2005 21:47  2000.80.1014.0    143,940  Qrdrsvc.exe 15-Mar-2005 21:47  2000.80.1014.0    221,768  Replprov.dll 15-Mar-2005 21:47  2000.80.1014.0    307,784  Replrec.dll 15-Mar-2005 21:47  2000.80.1014.0    287,304  Rinitcom.dll 15-Mar-2005 21:47  2000.80.1014.0     78,416  Sdiclnt.dll 15-Mar-2005 21:47  2000.80.1014.0     66,112  Semmap.dll 15-Mar-2005 21:47  2000.80.1014.0     57,916  Semnt.dll 15-Mar-2005 21:47  2000.80.1014.0    492,096  Semobj.dll 15-Mar-2005 21:47  2000.80.1014.0     53,832  Snapshot.exe 15-Mar-2005 21:46  2000.80.1014.0     28,672  Sqlagent.dll 15-Mar-2005 21:47  2000.80.1014.0    311,872  Sqlagent.exe 15-Mar-2005 21:46  2000.80.1014.0    168,001  Sqlakw32.dll 08-Mar-2005 02:30                      4,352  Sqlakw32.lib 15-Mar-2005 21:47  2000.80.1014.0     33,344  Sqlctr80.dll 15-Mar-2005 21:47  2000.80.1014.0    815,676  Sqldata.dll 15-Mar-2005 21:47  2000.80.1014.0  4,215,360  Sqldmo.dll 15-Mar-2005 21:47                     25,172  Sqldumper.exe 15-Mar-2005 21:47  2000.80.1014.0    156,224  Sqlmaint.exe 15-Mar-2005 21:47  2000.80.1014.0    180,792  Sqlmap70.dll 15-Mar-2005 21:47  2000.80.1014.0    188,992  Sqlmmc.dll 15-Mar-2005 21:47  2000.80.1014.0    401,984  Sqlqry.dll 15-Mar-2005 21:47  2000.80.1014.0     57,920  Sqlrepss.dll 15-Mar-2005 21:47  2000.80.1014.0  7,721,041  Sqlservr.exe 15-Mar-2005 21:47  2000.80.1014.0    590,396  Sqlsort.dll 15-Mar-2005 21:47  2000.80.1014.0     45,644  Sqlvdi.dll 15-Mar-2005 21:47  2000.80.1014.0    106,588  Sqsrvres.dll 15-Mar-2005 21:47  2000.80.1014.0     33,340  Ssmsgnet.dll 15-Mar-2005 21:47  2000.80.1014.0     33,340  Ssmslpcn.dll 15-Mar-2005 21:47  2000.80.1014.0     33,340  Ssmsqlgc.dll 15-Mar-2005 21:47  2000.80.1014.0     33,340  Ssmssnet.dll 15-Mar-2005 21:47  2000.80.1014.0     82,492  Ssnetlib.dll 15-Mar-2005 21:47  2000.80.1014.0     25,148  Ssnmpn70.dll 15-Mar-2005 21:47  2000.80.1014.0    123,456  Stardds.dll 15-Mar-2005 21:47  2000.80.1014.0    158,240  Svrnetcn.dll 15-Mar-2005 21:47  2000.80.1014.0     76,416  Svrnetcn.exe 15-Mar-2005 21:47  2000.80.1014.0     53,808  Ums.dll 15-Mar-2005 21:47  2000.80.1014.0     74,304  Xplog70.dll 15-Mar-2005 21:47  2000.80.1014.0     98,872  Xpweb70.dll 12-Mar-2005 00:37                      6,784  Hotfix1.inf 12-Mar-2005 00:37                      2,469  Hotfix2.inf 31-Dec-2004 19:15  8.0.21213.0       352,256  Msvcr71.dll 31-Dec-2004 19:15  2000.80.796.0      57,904  Osql.exe 31-Dec-2004 19:15  2000.80.534.0     127,548  Sqdedev.dll 31-Dec-2004 19:15  2000.80.194.0     180,290  Sqlunirl.dll 08-Mar-2005 02:27  2000.80.1014.0    159,813  Replres.rll 08-Mar-2005 02:52  2000.80.1014.0    172,032  Semobj.rll 08-Mar-2005 02:20  2000.80.1014.0     28,672  Sqlevn70.rll 08-Mar-2005 02:51  2000.80.1014.0    479,232  Sqlmmc.rll

SQL Server 2000 64-bit version
  Date         Time   Version         Size       File name  Platform ---  09-Mar-2005  03:57  2000.80.1014.0     56,832  Dbmslpcn.dll   IA-64 09-Mar-2005 03:56  2000.80.1014.0    528,960  Dtspump.dll 14-Mar-2005 17:01  2000.80.1014.0    244,224  Impprov.dll    IA-64 09-Mar-2005 03:57  2000.80.1014.0    185,856  Msgprox.dll 31-Dec-2004 19:10  8.11.41022.0      742,912  Mssdi98.dll    IA-64 09-Mar-2005 03:57  2000.80.1014.0    151,040  Odsole70.dll   IA-64 09-Mar-2005 03:58  2000.80.1014.0     27,136  Opends60.dll   IA-64 08-Mar-2005 18:12                     19,880  Opends60.lib 09-Mar-2005 03:57  2000.80.1014.0    148,992  Osql.exe       IA-64 09-Mar-2005 03:57  2000.80.1014.0    353,280  Qrdrsvc.exe    IA-64 09-Mar-2005 03:57  2000.80.1014.0    534,528  Replprov.dll   IA-64 09-Mar-2005 03:57  2000.80.1014.0    769,024  Replrec.dll    IA-64 09-Mar-2005 03:57  2000.80.1014.0    650,240  Rinitcom.dll 09-Mar-2005 03:57  2000.80.1014.0    160,768  Semmap.dll     IA-64 09-Mar-2005 03:57  2000.80.1014.0    132,608  Semnt.dll 09-Mar-2005 03:57  2000.80.1014.0     88,576  Snapshot.exe   IA-64 09-Mar-2005 03:56  2000.80.1014.0     10,240  Sqlagent.dll 09-Mar-2005 03:57  2000.80.1014.0  1,055,232  Sqlagent.exe 09-Mar-2005 03:57  2000.80.1014.0     90,112  Sqlboot.dll    IA-64 09-Mar-2005 03:57  2000.80.1014.0     32,256  Sqlctr80.dll   IA-64 09-Mar-2005 03:57  2000.80.1014.0    812,032  Sqldata.dll    IA-64 09-Mar-2005 03:57  2000.80.1014.0 13,845,504  Sqldmo.dll 09-Mar-2005 03:57                     39,936  Sqldumper.exe 09-Mar-2005 03:57  2000.80.1014.0    493,568  Sqlmaint.exe 09-Mar-2005 03:57  2000.80.1014.0     23,040  Sqlmap70.dll   IA-64 09-Mar-2005 03:57  2000.80.1014.0    152,064  Sqlrepss.dll   IA-64 09-Mar-2005 03:58  2000.80.1014.0 25,275,392  Sqlservr.exe 09-Mar-2005 03:57  2000.80.1014.0    616,960  Sqlsort.dll    IA-64 09-Mar-2005 03:57  2000.80.1014.0    120,320  Sqlvdi.dll     IA-64 09-Mar-2005 03:57  2000.80.1014.0    227,328  Sqsrvres.dll   IA-64 09-Mar-2005 03:57  2000.80.1014.0     53,760  Ssmslpcn.dll 09-Mar-2005 03:57  2000.80.1014.0     59,904  Ssmsqlgc.dll 09-Mar-2005 03:57  2000.80.1014.0    256,000  Ssnetlib.dll 09-Mar-2005 03:57  2000.80.1014.0     20,992  Ssnmpn70.dll   IA-64 09-Mar-2005 03:57  2000.80.1014.0    430,080  Svrnetcn.dll 09-Mar-2005 03:57  2000.80.1014.0    185,856  Svrnetcn.exe   IA-64 09-Mar-2005 03:57  2000.80.1014.0    183,296  Xplog70.dll    IA-64 09-Mar-2005 03:58  2000.80.1014.0    187,392  Xpweb70.dll    IA-64 31-Dec-2004 19:10  2000.80.962.0      57,904  Osql.exe 31-Dec-2004 19:10  2000.80.760.0     269,824  Sqdedev.dll    IA-64 08-Mar-2005 18:34  2000.80.1014.0    146,432  Replres.rll 08-Mar-2005 18:13  2000.80.1014.0     19,968  Sqlevn70.rll Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

Hotfix information for Microsoft SQL Server 2000 Service Pack 4 (SP4)
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have the following prerequisite installed on the computer:  Microsoft SQL Server 2000 Service Pack 4 (SP4)

For information about how to obtain SQL Server 2000 SP4, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

</li></ul>

Restart information
You do not have to restart the computer after you apply this hotfix.

Registry information
You do not have to change the registry.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000 32-bit versions
<pre class="fixed_text">  Date         Time   Version         Size       File name            Platform 16-Jun-2005 09:15  5.2.3790.1288       8,704  Updatelauncher.exe 01-Jun-2005 02:22  6.1.22.5           25,824  Spupdsvc.exe         x64 12-Jul-2005 03:37                        869  Tempcatsign.cdf 06-Jun-2005 07:46  8.11.50523.0      239,104  Mssdi98.dll          x86 16-May-2005 10:51  2000.80.1025.0     57,904  Osql.exe             x86 12-Jul-2005 02:24  2000.80.2148.0    430,080  Pfclnt80.dll         x86 16-Jun-2005 09:15                    552,068  Procsyst.sql 16-Jun-2005 09:15                     18,810  Sp4_serv_qfe.sql 07-Jul-2005 10:50  2000.80.2148.0    323,584  Sqlagent.exe         x86 07-Jul-2005 11:51  2000.80.2148.0    118,784  Sqldiag.exe          x86 07-Jul-2005 11:09  2000.80.2148.0    102,400  Sqlfth75.dll         x86 08-Jul-2005 01:07  2000.80.2148.0  9,154,560  Sqlservr.exe         x86 16-May-2005 10:51  2000.80.1025.0     57,904  Osql.exe             x86 16-Jun-2005 02:40  1.0.125.0       1,366,016  Sqlstpcustomdll.dll  x64 25-May-2005 21:37                     25,088  Sqlstpcustomdll.rll 01-Jun-2005 02:22  6.1.22.5           22,752  Spupdsvc.exe         x86 12-Jul-2005 03:35                        869  Tempcatsign.cdf 06-Jun-2005 07:46  8.11.50523.0      239,104  Mssdi98.dll          x86 16-May-2005 10:51  2000.80.1025.0     57,904  Osql.exe             x86 12-Jul-2005 02:24  2000.80.2148.0    430,080  Pfclnt80.dll         x86 16-Jun-2005 09:15                    552,068  Procsyst.sql 16-Jun-2005 09:15                     18,810  Sp4_serv_qfe.sql 07-Jul-2005 10:50  2000.80.2148.0    323,584  Sqlagent.exe         x86 07-Jul-2005 11:51  2000.80.2148.0    118,784  Sqldiag.exe          x86 07-Jul-2005 11:09  2000.80.2148.0    102,400  Sqlfth75.dll         x86 08-Jul-2005 01:07  2000.80.2148.0  9,154,560  Sqlservr.exe         x86 16-May-2005 10:51  2000.80.1025.0     57,904  Osql.exe             x86 16-Jun-2005 02:23  1.0.125.0         941,568  Sqlstpcustomdll.dll  x86 25-May-2005 21:18                     24,576  Sqlstpcustomdll.rll

SQL Server 2000 64-bit version
<pre class="fixed_text">  Date         Time   Version        Size        File name ---  11-Jul-2005  09:42                      1,183  Hotfix1.inf 11-May-2005 09:01  2000.80.962.0      57,904  Osql.exe 16-Jun-2005 09:15                     18,810  Sp4_serv_qfe.sql 12-Jul-2005 04:43                 14,707,200  Sqlrun.msp Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

<div class="workaround_section">

WORKAROUND
To work around this problem, reduce queries that can consume large chunks of stolen memory. For example, reduce hashes and sorts.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about the terminology that Microsoft uses when it corrects software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbhotfixserver KB895123

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