Microsoft KB Archive/816609

= You Cannot Run the Server Configuration Application Tool After You Install Microsoft Content Management Server 2001 SP1 =

Article ID: 816609

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86), when used with:
 * Microsoft Content Management Server 2001 Service Pack 1
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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SYMPTOMS
After you install Microsoft Content Management Server 2001 Service Pack 1 (SP1) on a Windows Server 2003-based computer, you may not be able to run the Server Configuration Application (SCA) tool to configure the server.



CAUSE
This issue occurs if the Active Server Pages (ASP) Web service extension is not enabled in Microsoft Internet Information Services (IIS) 6.0 on the Windows Server 2003-based computer. By default, ASP is not enabled in IIS 6.0.



WORKAROUND
To work around this issue, enable the ASP Web service extension in IIS 6.0. To do so:
 * 1) Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
 * 2) In the left pane, click Web Service Extensions.
 * 3) In the right pane, click Active Server Pages, and then click Allow.
 * 4) Quit the IIS Manager utility.



MORE INFORMATION
For additional information about the initial installation mode of IIS, click Help in the IIS Manager utility.

Additional query words: MSCMS MCMS

Keywords: kbprb KB816609

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