Microsoft KB Archive/915548

= How to help safeguard your workspaces in Groove if your password is compromised or if one of your computers is stolen or lost =

Article ID: 915548

Article Last Modified on 10/29/2007

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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INTRODUCTION
This article describes how to help safeguard your workspaces in Groove if you experience one of the following problems:
 * Your Groove password is compromised.
 * You are running a single Groove account on two computers and one of these computers is stolen or lost. You have the &quot;Remember password&quot; option enabled on the stolen or lost computer.

Note If you do not have the &quot;Remember password&quot; option enabled on the stolen or lost computer, you probably do not have to worry about the security of your Groove account. All Groove data on the disk is encrypted and cannot be accessed without your password.

This article includes instructions for how to counter this risk in Microsoft Office Groove 2007 and in earlier versions of Groove.



MORE INFORMATION
Your password controls access to your Groove account file and all the information in the file. An attacker who can access your Groove account can view all the information that is in your Groove workspaces. Additionally, the attacker can impersonate your Groove identities to other Groove users.

If you believe that your password has been compromised, or if you enabled the Remember password option on the stolen or lost computer, you should take the following actions:
 * Create a new account.
 * Make sure that the old account is blocked from obtaining workspace data.
 * Make sure that your contacts know not to trust messages from the old account.

Note Just changing your password does not help, because an attacker may already have all the information in the account. Also, changing the password on the local computer will not change the password on any remote computers to which an attacker has imported the account.

To help safeguard your workspaces, follow these steps:  Verify that all your workspaces have at least one other active and synchronized member. If you are the only member in a workspace, save the workspace as an archive.

Note You only have to save a workspace as an archive if you are the only active member of that workspace.

For more information about how to save a workspace as an archive, see the &quot;Saving a workspace as an archive&quot; topic in Groove Help. If you are running Groove 2007, see the &quot;Saving a workspace as an archive&quot; topic in Microsoft Office Online. To do this, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/groove/HA102155451033.aspx

 Send a message to all your Groove contacts to inform them that this account is no longer valid. In Groove 2007 or in Groove Virtual Office, open Workspace Manager. In Groove Workspace, open My Spaces. For each workspace, right-click the workspace, point to Delete, and then click From All My Computers. This removes your account from membership in the workspaces. To delete your account, use one of the following methods:  In Groove 2007, click Preferences on the Options menu, click the Account tab, and then click Delete under Delete Account from this Computer. In Groove Virtual Office, click Preferences on the Options menu, click the Account tab, and then click Delete Account from this Computer. In Groove Workspace, open My Account, and then click Delete.</li></ul> </li> Exit and then restart Groove to finish deleting the account.</li> Start Groove and create a new account that has a distinct name. Or, if you are in a managed Groove domain, ask your Groove administrator to create a new account for you.</li> If you purchased your own license for Groove Virtual Office 3.1 or for an earlier version of Groove, revoke the activation key from your old account, and then reissue the key to your new account. Otherwise, go to to step 8.

For more information about how to revoke and then reissue a license for Groove Virtual Office 3.1 or for an earlier version of Groove, click the following article number to view the article in the Microsoft Knowledge Base:

916374 How to revoke and then reissue licenses that you obtained from the Groove Store

</li> Ask an active member of each workspace to invite your new account to the workspace. You may have to e-mail your new contact information to inviters who are not on your subnet or in your Groove domain.</li> Restore any workspaces that you archived in step 1.</li></ol>

Additional query words: TCN-01823 Groove2007

Keywords: kbtshoot kbexpertiseinter KB915548

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