Microsoft KB Archive/933737

= When you log on to a Windows Server 2003 Service Pack 1-based terminal server from a client computer that is running a Japanese version of Windows XP, the keyboard layout on the terminal server differs from the IME keyboard layout on the client computer =

Article ID: 933737

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows XP Home Edition Microsoft Windows XP Professional Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Web Edition

 Microsoft Windows Server 2003, Enterprise Edition</li></ul>

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

 Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li></ul> </li> Microsoft Windows Server 2003, Standard x64 Edition</li> Microsoft Windows Server 2003, Enterprise x64 Edition</li> Microsoft Windows Server 2003, Datacenter x64 Edition</li></ul>

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<div class="notice_section">

Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry

<div class="symptoms_section">

SYMPTOMS
Consider the following scenario:
 * You log on to a remote Microsoft Windows Server 2003 Service Pack 1 (SP1)-based terminal server from a client computer that is running a Japanese version of Microsoft Windows XP.
 * The terminal server uses a Microsoft Global Input Method Editor (IME) keyboard layout.

In this scenario, the keyboard layout on the terminal server differs from the IME keyboard layout on the client computer.

This problem occurs even though the following hotfix is applied on the terminal server:

917910 The terminal server IME keyboard layout differs from the client computer when you remotely log on to a Windows Server 2003 Service Pack 1-based terminal server

<div class="cause_section">

CAUSE
When the client computer connects to the terminal server, the client computer reads IME file information from the following registry entry:

If the imjp81.ime registry entry contains a value, the client computer sends the value to the terminal server. However, the imjp81.ime registry entry uses a default value of &quot;null.&quot; The client computer incorrectly assumes that &quot;null&quot; is a valid file name.

<div class="resolution_section">

RESOLUTION
To resolve this problem, apply this hotfix on each client computer.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 installed on the computer. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Restart requirement
You must restart the computer.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The Japanese version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP, x86-based versions
<div class="workaround_section">

WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, follow these steps on each client computer: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Terminal Server Client\IME Mapping Table\JPN

</li> Right-click the imjp81.ime entry, and then click Modify.</li> Clear the Value data text box, and then click OK.</li> Exit Registry Editor.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: IME Terminal Services Keyboard Redirection

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbexpertiseinter kbexpertisebeginner kbhotfixserver KB933737

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