Microsoft KB Archive/911105

= FIX: The two-tiered message transmission retry feature resends messages too many times in the Connected Services Framework Billing Standard Business Event 2.5 =

Article ID: 911105

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Connected Services Framework Billing Standard Business Event 2.5

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SYMPTOMS
When you send messages to some earlier billing mediation systems, the two-tiered message transmission retry feature in the Microsoft Connected Services Framework Billing Standard Business Event 2.5 resends the messages too many times. This problem occurs if the system that receives the message does not respond by returning an HTTP 202.



CAUSE
The two-tiered message retry feature counts the messages that it sends against the total number of messages that it should send. However, this count does not include messages that cause exceptions. Therefore, the two-tiered message retry feature resends the messages too many times when you send batched billing events to some earlier billing mediation systems. For example, you experience this problem when you send messages to the XACCT Technologies billing system.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

To apply this hotfix, follow these steps:
 * 1) Run the 256674_intl_i386_zip executable to extract the Microsoft.csf.reliabledelivery.dll file.
 * 2) Click Start, click Run, type services.msc, and then click OK.
 * 3) In the Services snap-in, stop the Billing SBE service.
 * 4) Copy the Microsoft.csf.reliabledelivery.dll file to the following locations.
 * :\Program Files\Microsoft CSF\BillingSBE\VASAdapterService\Bin\
 * 1) * %root%:\Program Files\Microsoft CSF\BillingSBE\IptvWebService\Bin
 * 2) Start the Billing SBE service.
 * 3) Close the Services snap-in



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbhotfixserver kbfix kbbug kbqfe kbpubtypekc KB911105

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