Microsoft KB Archive/816998

= Multiple memory leaks in Remote Registry Service =

Article ID: 816998

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
When you run the Remote Registry Service, you may notice that a significant memory leak occurs over time.



CAUSE
When a program loads and unloads performance counter DLLs from memory, a significant memory leak may occur in the Remote Registry Service.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size     File name -  10-Feb-2003  16:57  5.0.2195.6654     125,712  Icaapi.dll 08-Apr-2003 14:33  5.0.2195.6701     122,640  Iisrtl.dll 07-Oct-2002 22:29  5.0.2195.6609      93,456  Licmgr.exe 08-Apr-2003 03:09  5.0.2195.6701     330,512  Lserver.exe 10-Feb-2003 16:57  5.0.2195.6659      26,384  Mstlsapi.dll 08-Apr-2003 14:33  5.0.2195.6701      42,256  Perfctrs.dll 29-Mar-2003 19:30  5.0.2195.6697     100,248  Rdpwsx.dll 27-Mar-2003 20:40  5.0.2195.6696     142,608  Termsrv.exe 26-Mar-2003 21:26  5.0.2195.6672      23,312  Tls236.dll 08-Apr-2003 14:33  5.0.2195.6701      26,384  Utildll.dll 08-Apr-2003 14:33  5.0.2195.6701      39,184  Winsta.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter program and Windows 2000 Datacenter Server product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbsysadmin kbwin2ksp4fix kbhotfixserver KB816998

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