Microsoft KB Archive/111242

= Keyboard Fails When Opening a File that Contains a Draw Object =

Article ID: 111242

Article Last Modified on 1/14/2000

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APPLIES TO


 * Microsoft Works 3.0 Standard Edition

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This article was previously published under Q111242



SYMPTOMS
In Works 3.0, when you open a document created in Works 2.0 that contains one or more Microsoft Draw objects, the keyboard may fail to respond when you attempt to type text. The ALT key will continue to work, so you can use the menus.



RESOLUTION
To return the keyboard to its proper behavior, access any menu option that will display a dialog box on the screen. You can then choose the Cancel button to return to the Word Processor and type normally.

For example:
 * 1) From the File menu, choose Print Preview using the mouse OR the keyboard (ALT+F+V).
 * 2) Choose the Cancel button or press ESC to close the Print Preview window.

The keyboard will now work correctly.

Microsoft has confirmed this to be a problem in Works version 3.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: freeze lock hang locks freezes stops working wp ms ms-draw obj 2.00 graphic object picture image

Keywords: KB111242

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