Microsoft KB Archive/216641

= Computer Hangs After 49.7 Days =

Article ID: 216641

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q216641



SYMPTOMS
After 49.7 days of continuous operation, your Windows-based computer may stop responding (hang).

NOTE: To more effectively search the Microsoft Knowledge Base, use keywords that relate to your issue. If you are searching for troubleshooting information that is not mentioned in this article, search the Microsoft Knowledge Base again by using keywords that are listed in the following Microsoft Knowledge Base article:

242450 How to Query the Microsoft Knowledge Base Using Keywords



CAUSE
This problem can occur because of a timing algorithm in the Vtdapi.vxd file.



RESOLUTION
To resolve this problem, use the appropriate method:

Windows 95
The following file is available for download from the Microsoft Download Center:

Download vtdapi95.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Windows 98
The following file is available for download from the Microsoft Download Center:

Download 216641up.exe now

Release Date: Jun-04-1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 95 updates, click the article number below to view the article in the Microsoft Knowledge Base:

161020 Implementing Windows 95 Updates

Additional query words: 49 random

Keywords: kbdownload kbenv kbgraphxlinkcritical kbprb KB216641

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