Microsoft KB Archive/914601

= The sound quality of audio chat degrades when you add lots of data to a Groove workspace =

Article ID: 914601

Article Last Modified on 1/31/2007

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
When you add lots of data to a workspace, the sound quality of audio chat degrades in Microsoft Office Groove 2007 or an earlier version of Groove.



CAUSE
When you add lots of data a workspace at the same time, performance can be temporarily affected both locally and on the network. When you add lots of data to a workspace, Groove requires the following:
 * More network resources to send or receive the data
 * More processor resources to encrypt the data
 * More disk space to store the data

As long as these operations are in progress, Groove may not respond to commands immediately. Additionally, other network or processor applications may be adversely affected. Because sound connections require significant bandwidth and processing, the sound quality in audio chat is especially prone to a degradation in performance.



WORKAROUND
To work around this problem, wait for the data to be copied to the workspace before you use audio chat.

Additional query words: TCN-00065 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB914601

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