Microsoft KB Archive/232384

= XFOR: Information Store Does Not Recognize Double Angle Brackets Correctly =

Article ID: 232384

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q232384



SYMPTOMS
When you send a text/enriched message (a message that has a content type of text/enriched) through an Exchange Server computer, the information store uses an incorrect tag in the RTF header. This may cause your e-mail client to recognize angle brackets (<>) as HTML tags. If the message contains angle brackets, it may not be displayed correctly in the e-mail client.

For instance, text/enriched mail whose body is "This is < ", is delivered. Outlook 98 mail viewer shows only "This is ".



CAUSE
More specifically, the header includes the \fromhtml1 tag, which apparently tells the e-mail client that the message is formatted in HTML (rather than plain text).



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

Component: Directory



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: SMTP

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB232384

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