Microsoft KB Archive/266974

= Green Colors Appear Gray in Image Preview Window in Windows Explorer =

Article ID: 266974

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q266974



SYMPTOMS
When you view a high-color image in the image preview window of Windows Explorer, the green colors may appear gray.



CAUSE
This behavior can occur when the video display on the computer has only 1 megabyte (MB) of VRAM, limiting the maximum color depth to 256; the resolution is limited to 1024 x 768. Therefore, the correct palette is not selected and the image is dithered in a lesser palette.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbpending kbprb KB266974

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