Microsoft KB Archive/259423

= XADM: Attempts to Remove Folder Instance Results in Error Message c1040af3 =

Article ID: 259423

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q259423



SYMPTOMS
When you attempt to remove an instance of a folder under Folders on this Information Store on the Instances tab of the public information store properties, the following error message may be displayed:

You do not have the permissions required to complete the operation on the information store.

Microsoft Exchange Information Store

ID no: c1040af3



CAUSE
This issue can occur if the folder is homed in a different site and the folder is &quot;secured.&quot; In Exchange Server 5.5, there is a new Limit Administrative Access to Home Site property on each public folder, which keeps the folder from being administered or rehomed from any Exchange Server site other than the home site. When this attribute is enabled on a public or system folder, the folder is a &quot;secured&quot; folder. This Limit Administrative Access to Home Site check box is not selected by default for system folders.



RESOLUTION
To resolve this issue, use one of the following methods:


 * Unsecure the folders in the home site. After this attribute change replicates to the server where the replica exists, you can remove the replica by using the Instances tab in the Public Information Store object of this server. -or-


 * Have an administrator in the home site remove the replica for the folder that you want to remove.

Use caution when you unsecure folders, because an unsecured folder can be rehomed by an administrator from another site.



MORE INFORMATION
In Exchange Server 5.5, only public folders that are created by users are secured by default. System folders (which include Organization forms, EventConfig folders, offline Address Books, and Schedule+ Free/Busy folders) are not secured.

To secure a folder (system folder), open the properties of the folder that you want to secure, and then click to select the Limit Administrative Access to Home Site check box. To unsecure a folder (public folder), open the properties of the folder that you want to unsecure, and click to clear the Limit Administrative Access to Home Site check box.

Keywords: kbprb KB259423

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