Microsoft KB Archive/295620

= Event ID 2059 and 1005 Messages Occur and System Attendant Is Unable to Start =

Article ID: 295620

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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This article was previously published under Q295620



SYMPTOMS
When system attendant is unable to start, the following event ID messages are logged in the Application event log:

Event Type: Error

Event Source: MSExchangeSA

Event Category: General

Event ID: 1005

Description:

Unexpected error. The specified procedure could not be found. Facility: Win32 ID no: c007007f Microsoft Exchange System Attendant occurred.

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Event Type: Error

Event Source: MSExchangeSA

Event Category: General

Event ID: 2059

Description:

The .dll is required but cannot be loaded, error 'c007007f'.



CAUSE
This behavior can occur if the .dll listed in the event ID message is either absent or corrupted.



RESOLUTION
To resolve this behavior, replace the absent or corrupted .dll with the appropriate .dll that is available on the Release to Manufacturer CD-ROM, or the .dll that is available on your latest service pack.

These files are typically located in the Exchsrvr\Bin folder.



MORE INFORMATION
In some scenarios, the following event ID message may be logged in the Application event log:

Event ID: 9001 Source: MSExchangeSA Category: General Description:

The .dll is required but cannot be loaded, error 'c007007e'.

If you receive this event ID message, the information that is in the Cause and Resolution section of this article can also apply.

Additional query words: fails fail exch2kp2w XADM

Keywords: kbprb KB295620

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