Microsoft KB Archive/276059

= OL2000: Message Is Not Addressed When You Drag a Contact to the Inbox =

Article ID: 276059

Article Last Modified on 10/1/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q276059





SYMPTOMS
When you drag a contact with a message class other than the Microsoft Outlook Contacts form (IPM.contact) to the Inbox icon, the To: field of the new message does not have the e-mail information for the contact and the fields from the custom Contact form may appear in the message body of the new message.



WORKAROUND
To work around this behavior, you can create a new message for the contact that was created with the custom Contact form by using one of the following methods:  Right-click the contact, and then click New Message to Contact.

-or-

 Click the contact, click the Actions menu, and then click New Message to Contact.

-or-

 Click the contact, click the New Message to Contact icon on the toolbar.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This behavior occurred in Outlook 97, but did not occur in Outlook 98. The behavior now occurs again in Outlook 2000.

Additional query words: OL2K OutSol OutSol2000 custom form

Keywords: kbbug kbnofix kbui KB276059

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