Microsoft KB Archive/245413

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BUG: Windows Installer Fails When Environment Variables Are Improperly Set

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Q245413

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The information in this article applies to:


 * Microsoft Windows Installer, versions 1.0, 1.1

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SYMPTOMS
When you run a Windows Installer-based installation, the Windows Installer may fail and return this internal error message:

Server returned unexpected error 2755 attempting to install package.

CAUSE
This can happen when a program adds an empty environment variable during the installation of the product. An example of an empty environment variable is "MYVARIABLE=".

RESOLUTION
To resolve this problem, remove the empty environment variable from the environment settings.

STATUS
Microsoft has confirmed this to be a bug in the Microsoft products listed at the beginning of this article.

MORE INFORMATION
On Windows 95 and Windows 98, environment variables are found in the Autoexec.bat and Config.sys files. On Windows NT and Windows 2000, you can view the environment variables by typing set from a command prompt.

Additional query words:

Keywords : kbMSI _IK kbMSI100bug kbMSI110bug

Issue type : kbbug

Technology : kbWinISearch kbWinI100