Microsoft KB Archive/302833

= Fatal Exception 0E Errors Occur Randomly in Various Locations =

Article ID: 302833

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q302833



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
During your Windows session, you may receive numerous error messages similar to the following:


 * A fatal exception 0E has occurred at 0028:C1529458 in VxD

MCSCAN(01) + 00017DB8.
 * A fatal exception 0E has occurred at 0028:C1528EDB8 in VxD

MCSCAN32(01) + 00017DB8.
 * A fatal exception 0E has occurred at 0028:C02C8877 in VxD

VTDATI(03) + 0000013F.
 * A fatal exception 0E has occurred at 0155F:BFF99BDA7.
 * A fatal exception 0E has occurred at 0028:C1528258 in VxD

MCSCAN32(01) + 00017DB8.
 * A fatal exception 0E 16BF:013F75D6.



CAUSE
This behavior can occur when McAfee VirusScan is installed on the computer.



RESOLUTION
To work around this issue, use one of the following methods.

Method 1
Contact McAfee for an update to the VirusScan program.

Method 2
Disable the Vsstat.exe component (from McAfee's VirusScan). For additional information about how to disable the Vsstat.exe component, click the article number below to view the article in the Microsoft Knowledge Base:

281965 How to Troubleshoot Using the Msconfig Utility with Windows 98

NOTE: Another method to resolve this may be to run the McAfee Virus Scan repair tool.



MORE INFORMATION
Additional information and updates for McAfee VirusScan can be obtained from McAfee at the following URL:

http://www.mcafee.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kb3rdparty kberrmsg kbfatalexerr0e kbprb KB302833

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