Microsoft KB Archive/306342

= XADM: &quot;Event ID 8012&quot; Error Message When You Start NTBackup =

Article ID: 306342

Article Last Modified on 2/28/2007

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-



This article was previously published under Q306342



SYMPTOMS
When you start the NTBackup utility (Ntbackup.exe), you may receive the following error message in the Windows NT Event Viewer application log:

Event Type: Error

Event Source: NTBackup

Event ID: 8012

The 'ESE API' returned 'Unable to perform the operation. Either you can not connect to the specified server or the service you are trying to connect to is not running.

' from a call to 'HrESEBackupRestoreNodes' additional data 'COMPUTER'



CAUSE
This behavior can occur if either of the following conditions is true:
 * Exchange System Manager is installed on a computer on which Exchange 2000 Server is not installed.
 * The Exchange information store service is not running.



MORE INFORMATION
The error described in the &quot;Symptoms&quot; section of this article is harmless and is logged because the backup program is unable to find the LOCAL Exchange information store at startup (or during a refresh).

Additional query words: 8012 ntbackup HrESEBackupRestoreNodes

Keywords: kberrmsg kbprb KB306342

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.