Microsoft KB Archive/191607

= Invalid Page Fault When Quitting Internet Explorer or Sending E-mail =

Article ID: 191607

Article Last Modified on 8/8/2007

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APPLIES TO


 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 4

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This article was previously published under Q191607



SYMPTOMS
When you quit Internet Explorer, you may receive the following error message:

Explorer caused an invalid page fault in module Msaahtml.dll at.

When you reply to an e-mail message using Microsoft Outlook Express, you may receive the following error message:

Msimn caused an Invalid Page Fault in module msaahtml.dll at.



CAUSE
These error messages are caused by a problem in Internet Explorer 4.01, and are most frequently encountered if you use IBM's ViaVoice 98.



RESOLUTION
To resolve this problem, follow these steps:  Upgrade to Microsoft Active Accessibility (MSAA) 1.2. If you are using Windows 98, you can obtain MSAA 1.2 from the Microsoft Windows Update Web site located at the following Web address:

http://windowsupdate.microsoft.com

If you are using Windows 95 or Windows NT 4.0 Service Pack 4 (SP4), you can obtain MSAA 1.3 from the following Accessibility and Disabilities Group Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=4179742f-1f3d-4115-a8ba-2f7a6022b533&displaylang=en

 Download the MSAA update for Internet Explorer. For information about how to do so, please see the following article in the Microsoft Knowledge Base:

196944 Problems Using Magnifier Tool or Accessibility Program or Device





STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 4.01. This problem is expected to be addressed in a future release of Internet Explorer.



MORE INFORMATION
The Msaahtml.dll file provides Microsoft Active Accessibility support in Internet Explorer.

For information about Active Accessibility, please visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms698512.aspx

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kberrmsg kbprb KB191607

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