Microsoft KB Archive/944906

= Music that is transferred from CD or media that is downloaded from the Zune Marketplace does not appear in your Zune collection =

Article ID: 944906

Article Last Modified on 11/17/2007

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APPLIES TO


 * Zune software
 * Zune Digital Media Player

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SYMPTOMS
When you transfer music from CD, when you download music from the Zune Marketplace, or when you copy a podcast subscription, the artist, album, and track information do not appear in your Zune collection.



CAUSE
This issue occurs because, by default, the Zune software stores ripped music and downloaded media in the Media folder that is specified in your Zune settings. However, when you upgrade your Zune software, the location of this folder may not be correctly transferred to your new settings.



THINGS TO TRY
To resolve this issue, follow these steps:
 * 1) Start the Zune software, and then click Settings.
 * 2) On the Zune settings screen, make sure that Software is selected.
 * 3) On the menu on the left, select GENERAL.
 * 4) Under Media folder, click CHANGE FOLDER.
 * 5) Select the location where you want to store your transferred, downloaded, or subscription media content, and then click OK.

Keywords: kbzunesoftware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB944906

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