Microsoft KB Archive/139319

= Mac Encarta: Animations Play with Faded or Unusual Colors =

Article ID: 139319

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Encarta Encylopedia 1994 Edition
 * Microsoft Encarta Encyclopedia 96 for Macintosh
 * Microsoft Encarta Encyclopedia 95 for Macintosh
 * Microsoft Encarta Encyclopedia 97 for Macintosh

-



This article was previously published under Q139319



SYMPTOMS
When you play an animation in Encarta, the screen colors may appear faded or unusual, and the border around the animation may be pink.



CAUSE
This behavior can occur if Encarta cannot change the display color palette to 16 colors.



RESOLUTION


STATUS
Microsoft has confirmed this to be a problem in Encarta 1994, 1995, 1996, and 1997.



MORE INFORMATION
To correctly play an animation, Encarta needs to change the display color palette to 16 colors. If Encarta cannot change the display color palette, the animation plays with distorted colors.

This issue can occur on certain Power Macintosh computers with high performance video cards installed.

Additional query words: 1994 1995 1996 1997 mac multi media multimedia multi-media mmtitles kbmm pallette color pinkish washed fade wash dither dithered

Keywords: kbdisplay kbenv kbgraphic kbhardware kbui KB139319

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.