Microsoft KB Archive/271583

= Web Page or E-mail Message Does Not Print or Preview Correctly in Internet Explorer 5.5 and Outlook Express 5.5 =

Article ID: 271583

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Windows Millennium Edition
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q271583



Internet Explorer
When you attempt to print or preview a Web page in Internet Explorer 5.5, you may see a blank page where the body of the document should display and only the Headers and Footers may be visible.

Outlook Express
When you attempt to print an e-mail message in Microsoft Outlook Express 5.5, a blank page may print with the Header (To:,From:,Subject, and so on) and Footer information of the e-mail message.



RESOLUTION
To work around this behavior, disable the Auto-Select option for encoding. To do so, on the View menu, point to Encoding, and then click to clear Auto-Select.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

272518 Only the Text at the Top of the Web Page Is Printed

Additional query words: olexpress

Keywords: kbprint kbprb KB271583

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