Microsoft KB Archive/883253

= Device Manager displays a yellow exclamation point for the Parport driver in Windows XP and in Windows 2000 =

Article ID: 883253

Article Last Modified on 5/9/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
You may experience the following symptoms in Device Manager on a Microsoft Windows XP-based or on a Microsoft Windows 2000-based computer:  When you click Show hidden devices on the View menu, you see an exclamation point in a yellow circle next to the Parport device that is listed under Non-Plug and Play Drivers. When you double-click Parport, and then click the General tab, you receive the following message in the Device status box:

This device is either not present, not working properly, or does not have all the drivers installed. (Code 24)





CAUSE
This problem may occur if either of the following conditions were true before you installed Windows XP or Windows 2000:
 * The computer was not equipped with parallel port hardware.
 * The computer was equipped with parallel port hardware, but the parallel port hardware had been disabled in the ROM BIOS.

The problem occurs because Windows XP and Windows 2000 automatically install the parallel port arbitrator (Parport) driver even if no parallel port hardware is present. When this behavior occurs, the Parport driver cannot load, and the device appears in Device Manager next to an exclamation point in a yellow circle.



RESOLUTION
While there is no resolution for this problem, no harm is done by it. The problem can be safely ignored.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: phantom bang exclamation mark

Keywords: kberrmsg kbtshoot kbbug kbnofix KB883253

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