Microsoft KB Archive/98392

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WD: MacWord 5.1 Graphic Appears Light Gray Printing from WinWord

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Q98392

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The information in this article applies to:


 * Microsoft Word for the Macintosh, versions 5.0, 5.1, 5.1a
 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c

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SYMPTOMS
When a Word for the Macintosh document that contains a color graphic image inserted from a Macintosh screen capture is saved in Word for Windows 2.0 format, the image may be displayed correctly when the document is opened in Word for Windows but will appear with reverse shading and be very lightly dithered (light gray) when printed to either a PostScript or PCL-language printer.

This problem has been reported only with documents containing images originally inserted into Word for the Macintosh from PICT color screen captures. The problem does not occur with PICT non-color screen captures but possibly may occur with other color source graphics.

WORKAROUND
If you double-click each graphic in Word for Windows to start the Microsoft Draw graphic editor and subsequently exit the editor and return to your document, each graphic is updated as a Draw object which should be printed correctly.

STATUS
Microsoft has confirmed this to be a problem with Word versions 5.0, 5.1, and 5.1a for the Macintosh. We are researching the problem and will post additional information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: textconv color gray grayscale greyscale scale reverse

Keywords : kbinterop kbprint winword macword wordconvert

Issue type : kbbug

Technology : kbWordSearch kbWordWSearch kbWordMSearch