Microsoft KB Archive/240837

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The information in this article applies to:


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Server

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SYMPTOMS
When you assign a program to a computer using the Microsoft Software Installation (MSI) service and the share name you point the software distribution point to uses a universal naming convention (UNC) style that is made up of either the IP address or the domain name, the installation may not be successful.

Examples of the type of UNC style that may cause the program installation to be unsuccessful include:

\\IPaddress\sharename

\\domainname\sharename where IPaddress is the IP address, sharename is the name of the share, and domainname is the name of your domain (for example, mydomain.net).

CAUSE
This behavior occurs because the computer cannot resolve these types of UNC naming styles during the installation of the program.

RESOLUTION
To work around this problem, use the following traditional UNC naming style:

"\\servername\sharename" where servername is the NetBIOS server name. For example: "\\msmsrv01\mgmtapps"

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

MORE INFORMATION
This behavior does not occur with programs that are assigned to a user or published for a user.

Additional query words: application applications

Keywords : kbsetup

Version : WINDOWS:2000

Platform : WINDOWS

Issue type : kbbug
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