Microsoft KB Archive/928387

= Internet Explorer stops responding after you click a link on a Web site =

Article ID: 928387

Article Last Modified on 10/27/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Windows Vista Enterprise
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Ultimate
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Microsoft Windows Server 2003 SP1
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Windows Internet Explorer 7

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SYMPTOMS
Consider the following scenario. You install one of the following security updates for Microsoft Internet Explorer 6:
 * Security update 916281
 * Security update 918899
 * Security update 922760

Then, you use Internet Explorer to visit a Web site. Then, you click a link on the Web site. In this scenario, Internet Explorer stops responding (hangs). Additionally, a clicking sound may be repeated continuously.

This issue may occur in the following operating systems:
 * Microsoft Windows XP Service Pack 2 (SP2)
 * Microsoft Windows Server 2003 Service Pack 1 (SP1)
 * Windows Vista

Note This problem can also occur in Microsoft Internet Explorer 7



Security update information
To resolve this problem, install the most current cumulative security update for Internet Explorer. To do this, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

Note This fix was first included in security update 928090 (MS07-016). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

928090 MS07-016: Cumulative security update for Internet Explorer



To resolve this problem, apply the appropriate hotfix to the operating system on which you are running Internet Explorer.

Prerequisites
To apply this hotfix, you must have Windows XP SP2 installed on the computer.

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Prerequisites
No prerequisites are required.

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc atdownload kbwinxppresp3fix kbexpertisebeginner kbhotfixserver KB928387

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