Microsoft KB Archive/197508

= WD97: Error Message: The Wizard Cannot Use the Active Document =

Article ID: 197508

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q197508





SYMPTOMS
After you create a new document based on a template created with one of the following wizards

Agenda Wizard

Fax Wizard

Table Wizard

the following error message appears:

The wizard cannot use the active document. To run the wizard, choose New from the File menu and select the wizard.

Some of the error messages listed below may also appear:

Agenda Wizard
 If the template is based on the Agenda Wizard, after you click OK, the following error message appears in Word for Windows:

The wizard cannot continue because an error has occurred (500).



Fax Wizard
 If the template is based on the Fax Wizard, the following error message appears in Word for Windows and Word for Windows NT:

The wizard cannot continue because an error has occurred (509).



Table Wizard
 If the template is based on the Table Wizard, the following error message appears in Word for Windows:

The wizard cannot use the active document. To insert a table with this wizard, choose Insert Table from the Table menu and push the Wizard button. To create a new document, choose New from the File menu and select Table Wizard.





CAUSE
These errors occur when the AutoNew and StartWizard macros are retained in the new template.

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RESOLUTION
Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this, choose Macro from the Tools menu. Select the macro and choose the Delete button.

Method 2:

Create a document based on the selected Wizard. Save this document as a template. The AutoNew and StartWizard macros are not retained in the new template.

Additional query words: 7.0 wizard error wordbasic err 500 509 msg 8.0 8.00

Keywords: kbprb kbtemplate KB197508

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