Microsoft KB Archive/101885

= Backup Err Msg: Cannot Read Volume Information from Diskette =

Article ID: 101885

Article Last Modified on 11/19/1999

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q101885



SYMPTOMS
Microsoft Backup for MS-DOS (MSBACKUP.EXE) fails to restore files to a different machine than the one you originally used for backup. Attempting to restore using MSBACKUP.EXE may result in one of the following error messages:
 * Cannot read volume information from diskette. -or-


 * Cannot determine diskette type.

NOTE: These errors can also occur if you run Microsoft Backup from a third- party menu program. To work around this problem, exit Microsoft Backup and the menu program and then run Microsoft Backup from an MS-DOS command prompt.



WORKAROUND
To work around this problem, rebuild the catalog file before you proceed with the restore operation. The steps to rebuild a catalog file from floppy disks are as follows:
 * 1) Run MSBACKUP.EXE and choose the Restore button.
 * 2) From the Catalog menu, choose Rebuild.
 * 3) Select the correct drive letter from which to rebuild and then choose OK.
 * 4) After rebuilding, choose the Load button to load the new file, then continue with Restore.

Additional query words: 6.00 hang hangs errmsg 6.20

Keywords: KB101885

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