Microsoft KB Archive/841194

= You receive a &quot;Stop 0x000000D1&quot; error message in the Netbt.sys driver on your Windows 2000-based computer =

Article ID: 841194

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
Your Microsoft Windows 2000-based computer unexpectedly crashes, and you receive a stop error message that is similar to the following on a blue screen:

Stop 0x000000D1 (00009789 00000002 00000001 bf7eef09)

DRIVER_IRQL_NOT_LESS_OR_EQUAL.



CAUSE
This problem is caused by a timing error in the NetBIOS over TCP/IP driver, Netbt.sys.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This patch requires Windows 2000 Service Pack 3 (SP3) or Windows 2000 Service Pack 4 (SP4).

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfixes has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version         Size    File name - 03-Jun-2004 22:42  5.0.2195.6938  163,760  Netbt.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: fix crash

Keywords: kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB841194

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