Microsoft KB Archive/821873

= Desktop Does Not Lock When You Remove Your USB Smart Card Reader =

Article ID: 821873

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you unplug your universal serial bus (USB) smart card reader from your computer, the desktop does not lock. This issue occurs even though you have applied a Group Policy setting to lock the desktop when the smart card reader is unplugged.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time   Version            Size    File name --  17-Jul-2003  09:50  5.0.2195.6738      42,256  Basesrv.dll 17-Jan-2003 08:06  5.0.2195.6656     236,304  Cmd.exe 17-Jul-2003 09:50  5.0.2195.6762     222,992  Gdi32.dll 17-Jul-2003 09:50  5.0.2195.6741     711,440  Kernel32.dll 17-Jul-2003 09:50  5.0.2195.6751     333,072  Msgina.dll 07-Apr-2003 21:54  5.0.2195.6701      90,232  Rdpwd.sys 15-Jul-2003 14:08  5.0.2195.6776   4,858,368  Sp3res.dll 17-Jul-2003 09:50  5.0.2195.6785     380,176  User32.dll 17-Jul-2003 09:50  5.0.2195.6745     385,808  Userenv.dll 16-Jul-2003 15:32  5.0.2195.6784   1,628,784  Win32k.sys 17-Jul-2003 09:20  5.0.2195.6785     182,032  Winlogon.exe 17-Jul-2003 09:50  5.0.2195.6775     243,984  Winsrv.dll 17-Jul-2003 09:50  5.0.2195.6741     711,440  Kernel32.dll 17-Jul-2003 09:50  5.0.2195.6784   1,628,784  Win32k.sys 17-Jul-2003 09:50  5.0.2195.6775     243,984  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB821873

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