Microsoft KB Archive/162836

= XCLN: TCP/IP RPC Calls Fail if AppleTalk is not Enabled =

Article ID: 162836

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0 for Macintosh
 * Microsoft Exchange Client 5.0 for Macintosh

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This article was previously published under Q162836





SYMPTOMS
Pinging the server from MacTCP ping is successful for both host name and IP address. However, the Exchange Client cannot connect to the server. One or more the following error messages may occur.

Microsoft Exchange could not be started. There are not enough system

resources available to complete this operation. Contact your system

administrator if this condition persists.

Microsoft Exchange could not be started. The action could not be

completed.

The set of folders could not be opened. The information store could not

be opened.



WORKAROUND
To work around this problem, enable AppleTalk on the Macintosh computer. To do this, do one of the following:


 * On the Apple menu, choose Control Panels, and the choose AppleTalk, and then choose Options. Make sure this is set to Active and save the changes when you close the window.

-OR-
 * On the Apple menu, choose Chooser, click on Active (next to AppleTalk), click OK, and close the Chooser.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange Macintosh Client version 4.0. It has been fixed in version 5.0 of the Client.



MORE INFORMATION
For additional information, please see the following article(s) in the Microsoft Knowledge Base:

149596 XCLN Mac: Configuring Mac Client for TCP/IP

Keywords: kbbug kbusage KB162836

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