Microsoft KB Archive/326330

= The Cluster Service Detects RPC Errors 1726 and 1722 =

Article ID: 326330

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q326330



SYMPTOMS
The Cluster service may detect Remote Procedure Call (RPC) errors 1726 and 1722. The Cluster service uses RPC communications for various purposes such as Global Update Manager (GUM) updates and replicating event messages. This error occurs on Xeon multiprocessor computers.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size     File name --  30-Aug-2002  03:40  5.0.2195.5985  940,304  Ole32.dll 30-Aug-2002 03:40  5.0.2195.6040  429,328  Rpcrt4.dll 30-Aug-2002 03:40  5.0.2195.5985  186,128  Rpcss.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
If the Cluster service detects RPC error 1726 while it is performing a GumSendUpdate operation, it sends a &quot;poison&quot; packet to the node that did not update GUM. The following message is recorded in the cluster log file:

0000083c.00000da0::2002/03/27-08:42:53.408 [GUM] GumSendUpdate: Update on node 1 failed with 1726 when it must succeed

0000083c.00000da0::2002/03/27-08:42:53.408 [GUM] GumpCommFailure 1726 communicating with node 1

0000083c.00000da0::2002/03/27-08:42:53.408 [NM] Received advice that node 1 has failed with error 1726.

0000083c.00000da0::2002/03/27-08:42:53.408 [NM] Banishing node 1 from active cluster membership.

0000083c.00000da0::2002/03/27-08:42:53.408 [RGP] Node 2: RGP Event : 0x8, 0x1, 0x6, 0x0.

0000083c.00000da0::2002/03/27-08:42:53.408 [RGP] Node 2: RGP (re)starting: 0x9, 0x3f09, 0x2, 0xff.

0000083c.00000da0::2002/03/27-08:42:53.408 [RGP] Node 2: RGP masks : 0xc000c000, 0xc000c000, 0xc000c000, 0xc000c000.

0000083c.00000da0::2002/03/27-08:42:53.408 [NM] Holding I/O.

0000083c.00000da0::2002/03/27-08:42:53.408 [RGP] Node 2: RGP Hold all IO : 0x0, 0x0, 0x0, 0x0.

0000083c.00000da0::2002/03/27-08:42:53.408 [RGP] Node 2: Ignorescreen->: 0x3fff, 0xbfff, 0x0, 0x0.

0000083c.00000da0::2002/03/27-08:42:53.408 [RGP] Node 2: RGP Send packets: 0x1, 0xc0000000, 0x0, 0x0.

0000083c.00000da0::2002/03/27-08:42:53.455 [RGP] Node 2: RGP Incoming pkt: 0xbfff, 0x9, 0x1, 0x2.

0000083c.00000da0::2002/03/27-08:42:53.455 [RGP] Node 2: RGP recv pkt : 0x90001, 0x0, 0x0, 0x1.

0000083c.00000da0::2002/03/27-08:42:53.455 [RGP] Node 2: RGP Poison sent : 0x1, 0x0, 0x0, 0x0.

0000083c.00000980::2002/03/27-08:42:53.674 [RGP] Node 2: RGP Send packets: 0x1, 0xc0000000, 0x0, 0x0.

If the Cluster service detects RPC errors 1726 and 1722 while it is propagating an event, the following message is recorded in the cluster log file:

0000083c.00000c30::2002/03/27-08:37:15.084 [EVT] EvpPropPendingEvents: EvPropEvents for node 1 failed. status 1726

0000083c.000012c4::2002/03/27-08:37:16.131 [EVT] s_ApiEvPropEvents: Calling into EvpPropPendingEvents, size=772...

0000083c.000012c4::2002/03/27-08:37:16.131 [EVT] s_ApiEvPropEvents: Called EvpPropPendingEvents...

0000083c.000011a0::2002/03/27-08:37:16.272 [EVT] s_ApiEvPropEvents: Calling into EvpPropPendingEvents, size=856...

0000083c.000011a0::2002/03/27-08:37:16.272 [EVT] s_ApiEvPropEvents: Called EvpPropPendingEvents...

0000083c.000012c4::2002/03/27-08:37:18.615 [EVT] s_ApiEvPropEvents: Calling into EvpPropPendingEvents, size=736...

0000083c.000012c4::2002/03/27-08:37:18.615 [EVT] s_ApiEvPropEvents: Called EvpPropPendingEvents...

0000083c.000011a0::2002/03/27-08:38:16.755 [EVT] s_ApiEvPropEvents: Calling into EvpPropPendingEvents, size=780...

0000083c.000011a0::2002/03/27-08:38:16.755 [EVT] s_ApiEvPropEvents: Called EvpPropPendingEvents...

0000083c.00000c30::2002/03/27-08:38:19.318 [EVT] EvpPropPendingEvents: EvPropEvents for node 1 failed. status 1722

Keywords: kbbug kbfix kbqfe kbnetwork kbwin2ksp4fix kbhotfixserver KB326330

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