Microsoft KB Archive/102427

Word Stops During Save After You Change Subscriber Formats

PSS ID Number: Q102427 Article last modified on 03-07-1997

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========================================================= 5.10 MACINTOSH kbusage buglist5.10

= SYMPTOMS =

If you create multiple subscriptions in a Word document with any of the formatting options (Best Format, Formatted Text [RTF], Unformatted Text, or Picture), changing at least two of the subscriptions to one of the other formats may cause Word to stop responding when you save the document. This problem can occur if you have not saved the document after the subscriptions have been created and before the format change.

= STATUS =

Microsoft has confirmed this to be a problem in Word for the Macintosh, version 5.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

= WORKAROUND =

To avoid this problem, save the document before changing the formats of the subscriptions. After this initial save, you can change the subscriber formats, and you can save the document as expected.

NOTE: If you save the document after a single subscriber format is changed, the save will work as expected.

KBCategory: kbusage buglist5.10 KBSubcategory: Additional reference words: 5.10 hang unexpectedly quit freeze crash macword5 ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.