Microsoft KB Archive/248698

= MPRSHUT.EXE - DLL Initialization Error Message Appears During Shutdown =

Article ID: 248698

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q248698



SYMPTOMS
When you are shutting down Microsoft Windows NT 4.0, the following error message may appear:

MPRSHUT.EXE - DLL initialization hung

Initialization of the dynamic link library c:\winnt\system32\kernel32.dll failed

The system then shuts down normally.



CAUSE
This behavior can occur when the RSA ACE software by Security Dynamics is in use. The ACE readme files document this error as a 'non-injurious' error.



RESOLUTION
To work around this behavior, shut down the ACE software before you shut down the computer.



MORE INFORMATION
For information about how to contact Security Dynamics, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB248698

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