Microsoft KB Archive/278854

= No dial tone error during MSN Companion account set up =

PSS ID Number: 278854

Article Last Modified on 9/24/2003

-

The information in this article applies to:


 * MSN Companion 2.0
 * MSN Companion 1.0

-



This article was previously published under Q278854



SYMPTOMS
Customer received a &quot;no dial tone&quot; error during account set-up.



CAUSE
Customer may have a digital line.



RESOLUTION
If you received a &quot;no dial tone&quot; error during your account set-up or after moving it to a new location, check to see if you have a digital phone signal. The MSN Companion unit will not operate on a digital line. If you have a digital line, please contact Technical Support at (1) (800) 386-5550.



MORE INFORMATION
Additional query words: kbimu

Keywords: kbprb KB278854

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.