Microsoft KB Archive/280532

= Client Service Does Not Start on Windows 2000 Professional Client =

Article ID: 280532

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q280532



SYMPTOMS
The Systems Management Server (SMS) Client service may not start on a Windows 2000-based client if the default domain policy has been modified to grant the &quot;Logon as a service&quot; user right to a domain user account.



CAUSE
The addition of the &quot;Logon as a service&quot; user right in the default domain policy takes precedence over any instances of the same user right that are set locally, including the SMSCliSvcAcct& account under which the SMS Client service runs.

There are times when a domain account should have certain rights on either a Windows 2000 Professional-based client or a Windows 2000-based member server. Granting this right in the default domain policy may seem the most logical way to grant this right so that this account has this right for the entire domain. However, this logic may cause problems with other accounts that are created locally on Windows 2000 Professional and Windows 2000-based members servers because the default domain policy overrides the rights that are granted locally. Therefore, the SMSClisvcacct account, which is local and unique on every Windows 2000-based computer that is not a participating domain controller, cannot start.

Manually trying to start the service generates a &quot;logon failure&quot; error message even though the account and password are correct and the &quot;Logon as a service&quot; user right is present for the SMSCliSvcAcct& account in the local policy on the workstation or member server.



WORKAROUND
To work around this behavior, grant the rights locally on the computers on which the domain account requires the special privileges.



STATUS
This behavior is by design. The Domain Group Policy overrides the Local Policy settings.

Additional query words: prodsms

Keywords: kbprb KB280532

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