Microsoft KB Archive/246801

= STOP 0x0000000A Error with NT Server 4.0 SP4 and Open File Manager 5.1 =

PSS ID Number: 246801

Article Last Modified on 8/27/2002

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0

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This article was previously published under Q246801



SYMPTOMS
When you have a computer running Microsoft Windows NT Server 4.0 (Service Pack 4) with St. Bernard Software's Open File Manager utility, version 5.1, you may receive a STOP 0x0000000A error message when the Ofmntdrv.sys file does not run during a scheduled backup. If you restart and log on to the computer, you may receive the same error message while services are still loading.



CAUSE
The cause is unknown.



RESOLUTION
To work around this behavior, stop all third-party services, and then restart the computer. Restart the third-party services one at a time, restarting the computer after each, until you identify the problem service.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: blue screen crash lock

Keywords: kbprb KB246801

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch

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