Microsoft KB Archive/263996

= Error Message: Configuration Information for the Default Entry Was Not Found =

Article ID: 263996

Article Last Modified on 11/16/2002

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q263996



SYMPTOMS
When you authenticate a user against a Site Server Membership directory, the following call fails:

Set oAUO = Server.CreateObject(&quot;Membership.UserObjects&quot;)

The following error message occurs:

Membership.UserObjects error '80020009' Configuration information for the default entry was not found.



CAUSE
This error message occurs when the default entry for the Active User Object (AUO) provider is missing.

To find the default entry, do the following:
 * 1) Open the Site Server Service Admin Microsoft Management Console (MMC).
 * 2) Open the Personalization and Membership snap-in
 * 3) Right-click the Membership instance that is mapped to your Web site, and then click Properties.
 * 4) Click the Active User Object (AUO) provider tab. The default entry should be listed here.



RESOLUTION
To resolve this problem, delete the existing LDAP/AUO instance and create a new one that connects to your existing Membership directory. This ensures that all of the settings for the default AUO provider are configured correctly.

Alternatively, you can create a new default entry. The following settings must be used (by using appropriate ONAME, MACHINENAME and PORT values for your LDAP server):

Keywords: kbprb KB263996

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