Microsoft KB Archive/164253

= WinNT Err. Msg: Event ID 2018 When Srv.sys Is out of Memory =

Article ID: 164253

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q164253





SYMPTOMS
When you attempt to connect to a share, you may receive a message from the server stating there is not enough resources or memory to process the command. Also, Event ID 2018 may appear in the event log.

Analysis shows that the paged pool is not overused and the error looks incorrect. This problem most likely occurs on multiprocessor computers.



CAUSE
Windows NT does not maintain the memory usage counters properly. Operations on the counters are not "atomic" while running on multiprocessor systems.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: multi-processor

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbqfe KB164253

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