Microsoft KB Archive/928679

= The performance of your Zune device deteriorates after extended usage =

Article ID: 928679

Article Last Modified on 12/4/2007

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APPLIES TO


 * Zune Digital Media Player
 * Zune 4GB Digital Media Player
 * Zune 8GB Digital Media Player
 * Zune 30GB Digital Media Player
 * Zune 80GB Digital Media Player

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SYMPTOMS
As you use your Zune device, you notice one of the following symptoms:
 * The performance of the device deteriorates.
 * The response of the menus slows.



THINGS TO TRY
 Restart the Zune device. To do this, set the hold switch to the unlocked position, and then press and hold the Back button as you press the top of the Zune pad. When the Zune device begins to restart, you can release the buttons. Update the device. Once the Zune device is back up and running, connect the Zune device to a computer that has the current Zune software installed, and then update the device to the current device software. For more information about how to update the software on a Zune device, click the following article number to view the article in the Microsoft Knowledge Base:

926770 How to update your Zune device



Keywords: kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB928679

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