Microsoft KB Archive/817966

= You Receive an Error Message When You Use the Inbox Repair Tool to Scan a .pst File =

Article ID: 817966

Article Last Modified on 1/6/2006

-

APPLIES TO


 * Microsoft Office Outlook 2003

-



SYMPTOMS
When you use the Inbox Repair Tool (the Scanpst.exe file) to scan a personal folders (.pst) file for errors, you may receive the following error message, even if there are no errors in the file:

Internal errors were found in this file. They must be repaired for this file to work correctly.



CAUSE
This behavior can occur when the folder file that you are scanning is a Microsoft SharePoint Team Services folder that is synchronized with the default .pst file. The Inbox Repair Tool checks for the standard Microsoft Outlook folders, including a Deleted Items folder.

However, the Microsoft SharePoint Team Services .pst files do not have a Deleted Items folder, so the Inbox Repair Tool returns the error message that is referenced in the &quot;Symptoms&quot; section of this article.



STATUS
This behavior is by design.

Additional query words: STS sync wastebasket OL2003

Keywords: kberrmsg kbnofix kbprb KB817966

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.