Microsoft KB Archive/296621

= PRB: NetMeeting Chat Error Between Version 2.11 and 3.01 Clients =

Article ID: 296621

Article Last Modified on 2/12/2007

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APPLIES TO


 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q296621



SYMPTOMS
When a NetMeeting 2.11 client that is in a conference state with a NetMeeting 3.01 client starts a chat session and immediately sends a message, the following error message is returned:

Other Chats are not ready to receive your message now, please try again after the title bar shows other Chats are in use.



CAUSE
This is due to a compatibility problem between the version 2.11 and 3.01 clients that causes a networking delay in the establishment of the chat channel.



RESOLUTION
This problem does not occur when both the clients are running NetMeeting 3.01. To resolve this problem, upgrade the 2.11 client to 3.01. You can download the 3.01 client from the following Microsoft Web site:

http://www.microsoft.com/netmeeting



Steps to Reproduce Behavior

 * 1) Establish a conference between NetMeeting 2.11 and NetMeeting 3.01 clients (see NetMeeting Help).
 * 2) Start a chat conversation on the NetMeeting 2.11 client.
 * 3) Immediately type a short message and click Send. The error message that is listed in the &quot;Symptoms&quot; section appears.

Keywords: kbprb kbdswmm2003swept KB296621

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