Microsoft KB Archive/196355

= Sscntrl.sys May Cause a Fatal Crash =

PSS ID Number: 196355

Article Last Modified on 8/10/2001

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0

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This article was previously published under Q196355



SYMPTOMS
A computer with Windows NT 4.0 and Service Pack 3 may crash with the following blue screen error message:

STOP 0000000a (0x00000000 0x0000001c 0x00000001 0x801171b6)

IRQL_NOT_LESS_OR_EQUAL

NOTE: The fourth parameter may vary depending on the system configurations.



CAUSE
Sscntrl.sys passed a wrong pointer for an object to KeWaitForSingleObject.



RESOLUTION
Sscntrl.sys is a kernel-mode driver belonging to Dr. Solomon Anti Virus. Contact the manufacturer of this product for possible newer versions of this driver or product.

For a temporary resolution to this issue, rename this driver and restart the system.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Keywords: kbprb KB196355

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch

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