Microsoft KB Archive/247229

= SMS: Executive Service Performance Is Severely Affected if It Is Unable to Write to a Log File =

Article ID: 247229

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q247229



SYMPTOMS
When logging is enabled for a Microsoft Systems Management Server component that is implemented as a thread of the SMS Executive service, the service must be able to obtain write access to the log file. If the SMS Executive service cannot open the output file to write the logging information, its performance is severely affected.



CAUSE
The component enters a loop and continuously attempts to open the file. This behavior dramatically slows the SMS Executive service: It takes five seconds for the loop to time out for every entry that a given component attempts to log.



WORKAROUND
Ensure that the Systems Management Server service account has full access to the directory where the Systems Management Server log files are created. By default, this is the \Sms\Logs directory.

Additional query words: prodsms smsexec frozen locked hung slow logs

Keywords: kbconfig kbprb KB247229

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