Microsoft KB Archive/174054

= Microsoft Knowledge Base =

Error Message: Task Cannot Be Completed at This Time
Last reviewed: September 18, 1997

Article ID: Q174054

The information in this article applies to:


 * The Microsoft Network, versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

Task cannot be completed at this time.

CAUSE
You may not have enough available memory to connect to MSN.

RESOLUTION
To resolve this issue, use one of the following methods:

Method 1

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Performance tab, click File System.
 * 4) Move the Read-Ahead Optimization slider to the 8 kilobyte position.
 * 5) Click OK, and then click OK again. When you are prompted to restart the computer, click Yes.
 * 6) Attempt to connect to MSN again.

Method 2

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Performance tab, click Virtual Memory.
 * 4) Click "Let me specify my own virtual memory settings," and then verify that the Hard Disk box shows at least 30 megabytes (MB) free.
 * 5) If the Hard Disk box shows less than 30 MB free, you need to increase the amount of free hard disk space. Use the following steps:

a. In the Hard Disk box, click a hard disk that shows at least 30 MB free.

If you have only one hard disk, or you do not have a hard disk with at  least 30 MB free, increase the amount of free space on your hard disk (or any hard disk in your computer), and then click that hard disk in  the Hard Disk box. b. Click OK, and then click OK again. When you are prompted to restart

the computer, click Yes. Attempt to connect to MSN again.

Method 3
Click Start, point to Programs, and then click MS-DOS Prompt.

Type "mem" (without quotation marks), and then press ENTER.

Note the largest executable program size, type "exit" (without quotation marks), and then press ENTER.

If the largest executable program size is less than 570K (583,680 bytes), you need to increase the amount of available conventional memory. For information about how to increase conventional memory, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q134399 TITLE : How to Increase Conventional Memory for MS-DOS-Based Programs