Microsoft KB Archive/896271

= Description of the Word 2003 post-Service Pack 1 hotfix package: March 28, 2005 =

Article ID: 896271

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Word 2003

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SUMMARY
''Microsoft has released the Word 2003 post-Service Pack 1 hotfix package for Microsoft Office Word 2003. This article describes the following information about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Information about whether you must restart the computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package
 * Files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Word 2003 issues that are fixed in the Word 2003 post-Service Pack 1 hotfix package that is dated March 28, 2005.

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Issues that the hotfix package fixes
This hotfix package fixes the following issue:  

895409 When you try to move text or to extend a selection by using function keys, the functions do not perform as you expect in Word 2003



This hotfix package also fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  When you edit an enhanced metafile (EMF) image in Word 2003, the EMF image may become distorted or corrupted. Additionally, elements of the image may appear outside the borders of the image.

 Consider the following scenario. You have a document that contains a table. The table has a paragraph style applied to the contents in the table. You insert the document directly under a table in a second document. The table in the second document has a character style applied to the contents in the table. After you insert the first document into the second document, the table in the first document no longer uses the paragraph style formatting.

 When you try to open a document, to save a document, or to insert an object into a document, Word 2003 may temporarily stop responding. Additionally, you receive the following error message:

Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience.

This issue occurs if all the following conditions are true:  The computer's My Documents folder or Desktop folder resides on a network share.</li> The network share is offline.</li> You use a Word 2003 dialog box that displays a window that contains folders and files.</li></ul> </li></ul>

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<div class="moreinformation_section">

Service pack information
This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install this version of the hotfix, you must have Office 2003 SP1 installed.

For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

</li> The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts may occur. We support this configuration, but we do not recommend it.</li></ul>

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Restart information
You do not have to restart the computer after you install this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

896610 Description of the Microsoft Office Word 2003 post-Service Pack 1 hotfix package: April 4, 2005

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Registry information
You must create or modify a registry key to use the one of the hotfixes that this package contains. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

895409 When you try to move text or to extend a selection by using function keys, the functions do not perform as you expect in Word 2003

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information <pre class="fixed_text">  Date          Time    Version         Size        File name -  28-Mar-2005   22:47   5.0.2919.6304   6,662,176   Office2003-kb896271-glb.exe

Microsoft Windows Installer .msp file information <pre class="fixed_text">  Date          Time    Size        File name --  28-Mar-2005   17:26   9,327,104   Winwordff.msp (full-file/administrative) 28-Mar-2005  15:52   2,594,304   Winwordop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date          Time    Version       Size         File name 26-Mar-2005  02:59   11.0.6501.0   12,053,704   Winword.exe

Notes  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

</li></ul>

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