Microsoft KB Archive/810657

= Users Can See Multiple Results for the Same Set of Subscriptions =

Article ID: 810657

Article Last Modified on 11/24/2006

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001 Service Pack 1

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SYMPTOMS
After the property store file (Sps.edb) is deleted, users can see multiple result sets of subscriptions when they view their subscriptions under the subscriptions Web part.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Version         Size     File name ---  25-Nov-2002  10.145.4629.41  380,928  Pkmpi.dll Note Because of file dependencies, this update requires SharePoint Portal Server 2001 Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: sps

Keywords: kbhotfixserver kbqfe kbshareptportalsvr2001presp2fix kbfix kbbug KB810657

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