Microsoft KB Archive/824048

= Files or folders with names that contain kanji characters are sorted incorrectly =

Article ID: 824048

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional for Itanium-based systems

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SYMPTOMS
Files or folders with names that contain kanji characters may be sorted in an incorrect order.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP
  Date         Time   Version            Size    File name --  06-Aug-2003  10:44  6.0.2800.1255   8,242,176  Shell32.dll 02-Aug-2003 00:58  5.1.2600.1254     558,080  Xpsp2res.dll

Windows XP 64-Bit Edition
  Date         Time   Version            Size    File name --  06-Aug-2003  10:45  6.0.2800.1255  14,375,424  Shell32.dll    IA-64 04-Aug-2003 14:10  6.0.2800.1255   8,242,176  Wshell32.dll   x86 02-Aug-2003 00:58  5.1.2600.1254     558,080  Wxpsp2res.dll  x86 02-Aug-2003 02:01  5.1.2600.1254     557,568  Xpsp2res.dll   IA-64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB824048

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