Microsoft KB Archive/320984

= The ITransaction::Abort Code Does Not Return the Message to the Queue =

Article ID: 320984

Article Last Modified on 10/11/2005

-

APPLIES TO


 * Microsoft Message Queuing 2.0

-



This article was previously published under Q320984



SYMPTOMS
If Microsoft Distributed Transaction Coordinator (MS DTC) is off when you use the Receive function in an external transaction, the ITransaction::Abort code does not return the message to the queue. This issue also occurs if you shut down MS DTC after you use the Receive function, and then restart MS DTC before you use the SetAbort function.

If you upgrade to Windows 2000 Service Pack 3, you may receive the following 0xc00e004c ( -1072824244 ) error:

MQ_ERROR_DTC_CONNECT - A connection cannot be established with the Distributed Transaction Coordinator.



CAUSE
Windows 2000 Microsoft Cluster Service (MSCS) does not have a set dependency for Message Queuing resources on MS DTC. When MS DTC is not available, the Receive function always removes the message from the queue.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

 Date           Time      Version        Size     File name -  10-May-2002     00:09     5.0.0.746      279,824  Mq1repl.dll 06-May-2002    17:23     5.0.0.746       71,216  Mqac.sys 10-May-2002    00:09     5.0.0.746      215,312  Mqads.dll 10-May-2002    00:09     5.0.0.746      264,976  Mqmigrat.dll 10-May-2002    00:09     5.0.0.740      222,480  Mqoa.dll 10-May-2002    00:09     5.0.0.748      419,088  Mqqm.dll 10-May-2002    00:09     5.0.0.748       92,944  Mqrt.dll 10-May-2002    00:09     5.0.0.746       70,416  Mqsec.dll 10-May-2002    00:09     5.0.0.748      109,840  Mqutil.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MSMQ

Keywords: kberrmsg kbbug kbfix kbqfe kbhotfixserver KB320984

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.