Microsoft KB Archive/266402

= Contents of the Disk Drive Are Not Displayed on the Computer Screen =

Article ID: 266402

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q266402



SYMPTOMS
When you view a disk in a disk drive, the contents (the files) of that disk drive are displayed on your computer screen. After you change disks and press the F5 key, or use the View menu in Control Panel, when the screen is refreshed, the contents from the previously-read disk remain on your computer screen.



CAUSE
This behavior can be caused by either a faulty cable or a faulty disk change sensor in the disk drive. If the sensor fails, the controller does not receive a disk-changed signal from the disk drive to pass on to the computer's operating system. Since the operating system does not observe any changes within the disk drive, the new disk is not accessed when the screen is refreshed.



RESOLUTION
To resolve this behavior, you must replace either the cable or the disk drive.

Keywords: kbshell kbhardware kbprb KB266402

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