Microsoft KB Archive/60104

Excel for OS/2: “Can’t Open Printer Driver” with OS/2 1.20 PSS ID Number: Q60104 Article last modified on 06-23-1993 PSS database name: W_eXceL

2.20

OS/2

Summary:

The error “Can’t open printer driver” may be caused by having a printer driver associated with a spooler queue that is no longer accessible when the spooler is disabled. The following procedure ensures that the printer driver is not associated with a spooler queue:


 * 1) Close Excel.
 * 2) Open the Print Manager and choose Setup Queues. The active queue(s) will be listed in this list box. If none are listed, this means that there are no queue names defined.
 * 3) Choose Change to see what printer is associated with the queue. The printers that can be associated with this queue will be listed.
 * 4) Deselect the printer name from the queue so that None appears in the Printer Driver box. Choose Change and then choose OK. The printer driver has now been removed from the queue and will be accessible with the spooler disabled.
 * 5) Choose Setup Printers and verify that all available printer names appear. Check each printer by choosing Change and be sure that each printer name is associated with the correct printer driver. Choose OK when you are satisfied that all drivers are correctly associated with the printer names.
 * 6) Open Excel, choose File Printer Setup and choose the correct printer.
 * 7) Attempt to print.

More Information:

The spooler in OS/2 1.20 varies widely among builds and in most cases will not work with Excel. This is why the spooler must be disabled. Any printer associated with a printer queue that is no longer accessible will give this message from Excel.

By default, the OS/2 1.20 installation will create an LPT1 queue and install the IBM 4201 printer driver under the name PRINTER1.

Copyright Microsoft Corporation 1993.