Microsoft KB Archive/930285

= FIX: You may receive a Microsoft Management Console error message when you try to view the properties of a .NET object in Transaction Integration Manager =

Article ID: 930285

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Host Integration Server 2006

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SYMPTOMS
A computer has Microsoft Host Integration Server 2006 or Microsoft BizTalk Adapters for Host Systems installed. When you try to view the properties of a .NET object by using the Transaction Integrator (TI) Manager Microsoft Management Console (MMC) snap-in, you may receive the following error message:

Microsoft Management Console

Microsoft Management Console has encountered a problem and needs to close. We are sorry for the inconvenience.

Note TI Manager closes when you click either Send Error Report or Don’t Send.

Additionally, an event message that resembles the following may be logged in the Application log: Event ID: 1000

Event Source: Application Error

Description: Faulting application mmc.exe, version, faulting module hipobjects.dll, version  , fault address.

This problem only occurs when either of the following conditions is true:
 * The computer does not have Microsoft Internet Information Services (IIS) installed.
 * The computer has IIS installed. However, IIS is not started. In this scenario, you may receive the same MMC error message. However, the error message details may indicate that the faulting module is Ntdll.dll instead of Hipobjects.dll.



CAUSE
When the Properties dialog box for a .NET object is displayed in TI Manager, TI Manager tries to retrieve the array of virtual directories. If IIS is not installed or is not running, a null array is returned instead of an empty array. An application exception occurs when the null array is returned. Therefore, you experience the symptoms that are mentioned in the &quot;Symptoms&quot; section.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

64-bit (x64) version
Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.



WORKAROUND
To work around this problem, install and run IIS on the computer that you use to manage TI .NET objects by using TI Manager.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the problem
To view the properties of a TI object in TI Manager, follow these steps:
 * 1) If you installed Host Integration Server 2006, click Start, click All Programs, click Microsoft Host Integration Server 2006, and then click TI Manager.

If you installed Microsoft BizTalk Adapters for Host Systems instead of Host Integration Server 2006, click Start, click All Programs, click Microsoft BizTalk Adapters for Host Systems, and then click TI Manager.
 * 1) To list the TI objects that have been added in TI Manager, expand Transaction Integrator, expand Windows-Initiated Processing, and then click Objects.
 * 2) To view the properties for a TI object, right-click a TI object, and then click Properties.

The problem that is described in this article occurs after you click Properties or shortly after the Properties dialog box appears.

Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB930285

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