Microsoft KB Archive/888108

= Microsoft Office Outlook 2003 may not quit correctly in Windows Server 2003 =

Article ID: 888108

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Office Outlook 2003

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SYMPTOMS
Microsoft Office Outlook 2003 may not quit correctly on your Microsoft Windows Server 2003-based computer. For example, when you try to quit Outlook, Outlook may stop responding.



CAUSE
This problem may occur when you run a Winsock layered service provider (LSP) on your computer.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit editions
  Date         Time   Version       Size    File name -  16-Nov-2004  22:45  5.2.3790.233  13,824  Ws2ifsl.sys

Windows Server 2003, Enterprise Edition for Itanium-based Systems
  Date         Time   Version       Size    File name -  16-Nov-2004  22:48  5.2.3790.233  39,936  Ws2ifsl.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: ol OL2003

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB888108

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