Microsoft KB Archive/303510

= PIP2001: Error Message When You Start Picture It!: Class Not Registered =

Article ID: 303510

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Greetings 2001 Standard Edition

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This article was previously published under Q303510



SYMPTOMS
When you attempt to start any of the programs listed at the beginning of this article, you may receive an error message similar to the following:

Class not registered



CAUSE
This behavior can occur if the Microsoft Picture It! (or Microsoft Greetings) installation is missing files or contains corrupted files, or if some Microsoft Internet Explorer files are missing or corrupted.



Reinstall the Program
To reinstall the program, follow these steps:
 * 1) Insert the Picture It! or Greetings CD-ROM into your computer's CD-ROM or DVD-ROM drive. Press and hold down the SHIFT key as you insert the compact disc to prevent the Setup program from starting automatically.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click Add/Remove Programs.
 * 4) On the Install/Uninstall tab, click the program, and then click Add/Remove.
 * 5) Click Next, click Reinstall, and then click Next. When the reinstallation is complete, click OK.

If this method doesn't resolve the issue, proceed to the next method.

Reinstall Internet Explorer 5.5
To reinstall Internet Explorer 5.5, use the following methods in the order in which they are presented.

Quit Programs

 * 1) Press CTRL+ALT+DELETE.
 * 2) In the Close Program dialog box, select a program that you want to quit, and then click End Task.NOTE: Do not quit the Windows Explorer or Systray programs because they are Windows components.


 * 1) Repeat steps 1 and 2 for each program that is running.

Uninstall Internet Explorer 5.5
You can uninstall Internet Explorer 5.5 from the following Windows operating systems:
 * Microsoft Windows 95
 * Microsoft Windows 98
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows NT 4.0
 * Microsoft Windows 2000

NOTE: You cannot uninstall Internet Explorer 5.5 from Microsoft Windows Millennium Edition (Me).

NOTE: You must have administrative privileges to install or uninstall Internet Explorer 5.5 from Windows NT 4.0 and Windows 2000.

To uninstall Internet Explorer, follow these steps:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) On the Install/Uninstall tab, click Microsoft Internet Explorer 5 and Internet Tools in the list of installed programs, and then click Add/Remove.NOTE: If Microsoft Internet Explorer 5 and Internet Tools is not included in the list of installed programs, do either of the following:


 * 1) * If you are running Windows 95 or Windows 98, click Start, click Run, and then type C:\Program Files\Internet Explorer\Setup\Setup.exe . Click OK.
 * 2) * If you are running Windows 2000, click Start, click Run, and then type C:\Program Files\Internet Explorer\IE Uninstall\W2kexcp.exe /u . Click OK.
 * 3) Click Restore the previous Windows configuration, or click Advanced to specify any additional components that you want to remove, and then click OK.
 * 4) Click OK to restore the earlier version of Internet Explorer and shared components.
 * 5) When you are prompted to verify that you want to restore the earlier version, click Yes.
 * 6) When you are prompted to restart Windows, click Restart Windows.

Install Internet Explorer 5.5

 * 1) Insert the Internet Explorer 5.5 CD-ROM into your computer's CD-ROM or DVD-ROM drive. Press and hold down the SHIFT key as you insert the compact disc to prevent the Setup program from starting automatically.
 * 2) Click Start, point to Find, and then click Files or Folders.
 * 3) In the Named box, type ie5setup.exe.
 * 4) In the Look in box, select the CD-ROM drive.
 * 5) Click Find Now.
 * 6) In the search results window, double-click ie5setup.exe, and then follow the instructions to install it.

Keywords: kberrmsg kbprb KB303510

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