Microsoft KB Archive/276592

= PRJ2000: JPN: Quits Unexpectedly When You Open .MPP File That Has Customized Field Name =

Article ID: 276592

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition

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This article was previously published under Q276592



NOTE: The information in this article applies to the Japanese version%3 of Microsoft Project 2000.



SYMPTOMS
When you open a Microsoft Project Planning (.mpp) file, you receive an error message similar to the following:

The instruction at '0xXXXXXXXX&quot; referenced memory at &quot;0xXXXXXXXX&quot;. The memory could not be &quot;written&quot;.



CAUSE
The .mpp file has a customized field name.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix should have the following file attributes or later:   Date       Time   Version      Size    File name         Platform -  10/18/2000 8:35   --           1.69MB  WINPROJ.msp       Windows 10/18/2000 8:48  --           4.19MB  WINPROJ_Admin.msp Windows After the hotfix is installed, the following files will have the listed attributes or later:   Date       Time   Version        Size       File name     Platform --  10/17/2000 6:57   9.0.2000.1016    782,336  pj9od9.dll    Windows 10/17/2000 8:23  9.0.2000.1016    262,144  pj9tm9.dll    Windows 10/17/2000 8:17  9.0.2000.1016  3,391,488  pjBknd09.dll  Windows 10/17/2000 8:33  9.0.2000.1016  6,160,384  WinProj.exe   Windows



WORKAROUND
To work around this problem, do not customize the default field names.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: project2000 project2k prj2000 prj2k crash av gpf opening

Keywords: kbbug kbfix kboffice2000sp3fix kbqfe KB276592

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