Microsoft KB Archive/945024

= How to troubleshoot radio reception problems that may occur when you use the Zune FM Transmitter v2 =

Article ID: 945024

Article Last Modified on 11/19/2007

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APPLIES TO


 * Zune FM Transmitter
 * Zune Digital Media Player
 * Zune Car Pack

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SYMPTOMS
You may experience weak or irregular radio reception when you use the Zune FM Transmitter v2.

Note The Zune FM Transmitter v2 is part of the Zune Car Pack v2.



CAUSE
This problem may occur because of several environmental factors. Factors that can affect the radio reception quality include the following:
 * The location of the antenna on the vehicle in which you are using the Zune FM Transmitter v2
 * The broadcast strength of radio stations on neighboring frequencies
 * The closeness and broadcast strength of other FM transmitters or of similar devices
 * The type of vehicle in which you are using the Zune FM Transmitter v2



THINGS TO TRY
To troubleshoot this issue, follow these steps:  Try a different frequency. A different frequency may distribute less interference.

Note You can use resources on the Internet to help locate an unused frequency in your area. For example, visit the following Internet Web site to locate unused frequencies by city and state or by ZIP Code/Postal Code:

http://radio-locator.com/cgi-bin/vacant

 Try different positions for the Zune device and transmitter. Extend the cord on the Zune FM Transmitter v2 as far as you can. Do not wrap or bundle the cord. Limit sources of interference from the electrical system in the vehicle in which you are using the Zune FM Transmitter v2. For example, charging a cellular phone may interfere with the signal from the Zune FM Transmitter v2 and cause a hiss or crackle in the audio. If you are using the Zune FM Transmitter with the Zune 30GB device, turn off the equalizer setting.

To do this, follow these steps:  From the home screen, select Settings, and then press the center of the Zune pad. Select music, and then press the center of the Zune pad.</li> Select equalizer, and then press the center of the Zune pad until the equalizer lists none.</li></ol> </li></ol>

Keywords: kbzuneaccessories kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB945024

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