Microsoft KB Archive/920596

= Error message when you try to open a form or try to preview a form in InfoPath 2003 with Service Pack 1: &quot;InfoPath cannot create a new, blank form&quot; =

Article ID: 920596

Article Last Modified on 6/9/2006

-

APPLIES TO


 * Microsoft Office InfoPath 2003, Service Pack 1 (SP1)

-





SYMPTOMS
When you try to open a form or try to preview a form in Microsoft Office InfoPath 2003 with Service Pack 1, you receive an error message that resembles the following:

InfoPath cannot create a new, blank form.

InfoPath cannot open the form. To fix this problem, contact your system administrator.

You receive this error message even though the form is a new, blank form. When you click Show Details, you receive the following error message:

Form template:

InfoPath cannot open the selected form. There was an error while loading the XML schema for the form.

Access is denied.

Note In this error message,  is a placeholder for the location of the form that you want to open or to preview.



CAUSE
This problem occurs if one or more of the following conditions are true:
 * The versions of the following files are old and are incompatible with InfoPath 2003 Service Pack 1:
 * The Hlink.dll file
 * The Urlmon.dll file
 * The Oleaut32.dll file
 * A third-party application installs duplicate copies of the Hlink.dll file or of the Urlmon.dll file.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Click Start, click Run, type Regsvr32 %SystemRoot%\System32\hlink.dll, and then click OK.
 * 2) Click Start, click Run, type Regsvr32 %SystemRoot%\System32\urlmon.dll, and then click OK.
 * 3) Click Start, click Run, type Regsvr32 %SystemRoot%\System32\oleaut32.dll, and then click OK.

Keywords: kbtshoot kberrmsg kbprb KB920596

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.