Microsoft KB Archive/279144

= OFF2000: Mail Tool in Control Panel Displays Question Marks After You Install Disc 2 of the MultiLanguage Pack =

Article ID: 279144

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Office 2000 Service Pack 1

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This article was previously published under Q279144



SYMPTOMS
When you install Disc 2 of the Office 2000 MultiLanguage Pack, the label of the Mail tool in Control Panel changes to question marks. Two question marks (??) appear if you install Japanese, and three question marks (???) appear if you install Korean.



CAUSE
The Mail program is installed for each language when the Language Pack is installed. The registry value that points to the correct language is not reset until you run Microsoft Outlook 2000 for the first time.



WORKAROUND
To work around this problem, use either of the following methods.

Method 1
Start Outlook 2000 for the first time.

Method 2

 * 1) Click Start, click Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Under Currently Installed Programs, click Microsoft Office 2000 SR-1.
 * 4) Click Change.
 * 5) In the Microsoft Office 2000 Maintenance Mode dialog box, click Repair Office.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: Off2K Office Language Japanese Korean Mail Control Panel OFF2000

Keywords: kbbug kbfix kbqfe KB279144

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