Microsoft KB Archive/939596

= Description of the Outlook 2007 hotfix package: June 29, 2007 =

Article ID: 939596

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SUMMARY
This article describes the Microsoft Office Outlook 2007 issues that are fixed in the Outlook 2007 hotfix package that is dated June 29, 2007.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issues that the hotfix package fixes
This hotfix package fixes the following issues:  

940553 Outlook 2007 does not use the Windows &quot;Selected Items&quot; color to select an item

 

940555 An e-mail item is unexpectedly saved to a user's local .pst file when you use Group Policy to prevent the user from adding a .pst file to his or her profile in Outlook 2007

 

940556 Error message when you perform an action that opens a custom form in another user's mailbox in Outlook 2007: &quot;The form you selected cannot be displayed&quot;

 

940557 A hotfix is available to adjust the daylight saving time (DST) dates for New Zealand in Outlook 2007

 

940558 The public free/busy information for a resource is missing when you schedule a meeting in Outlook 2007

 

940559 Error message when you press F9 to send and receive e-mail messages in Outlook 2007: &quot;TASK 'Microsoft Exchange Server' reported error (0x8004010F)&quot;



This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  In Outlook 2007, you click Options on the Tools menu, click the Preferences tab, and then click to clear the Default reminder check box. Then, you accept a meeting request. When you view the meeting in the calendar, the Reminder box is not set to None.

</li> You use an Outlook Mobile Service (Text Messaging) account in Outlook 2007 on a computer that has the regional options set to Turkish. When you try to send an e-mail message such as a text message or a multimedia message to a recipient, the recipient does not receive the message. Additionally, you receive a non-delivery report (NDR).

</li> When you view an HTML-formatted e-mail message in the preview pane or when you open an HTML-formatted e-mail message, the body of the e-mail message is blank.

</li> You view other users' calendars in Outlook 2007. If you lose network connectivity, the other users' calendars are removed from the Calendar view when the network connection is restored.

</li> You start Outlook 2007 in Cached Exchange Mode and with the reading pane active. If an e-mail message that contains a custom form that has code is selected, and the MessageClass is changed, the custom form and the code are displayed unexpectedly in the reading pane. For example, this issue occurs if the MessageClass is changed to IPM.Note.ReadEvent. Additionally, CPU usage may be greater than expected.

</li> You try to view the send options for a fax address on a computer that is running Microsoft Exchange Server. If there are more than five address spaces configured for the fax address, the send options do not open. Additionally, you receive the following error message:

Cannot perform the requested operation. The command selected is not valid for this recipient. To set option for this message, click Options on the toolbar.

</li> You run Outlook 2007 on a computer that has the time zone set to (GMT+02:00) Jerusalem. If you have recurring appointments that occur after April 1, you cannot open the appointment. Additionally, you receive the following error message:

You changed one of the recurrences of this item, and this instance no longer exists. Close any open items and try again.

</li> You use the PSTDisconnectDelay registry value to release the lock on the .pst file in Outlook 2007. When you try to perform a function on the .pst file, you receive an error message that resembles the following error message:

Cannot rename : It is being used by another person or program. Close any programs that might be using the file and try again.

For example, this issue occurs when you try to rename the .pst file.</li></ul>

<div class="moreinformation_section">

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites for installing this hotfix.

Restart information
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you must either create a registry key or modify a registry key. For more information about the registry keys, click the following article numbers to view the articles in the Microsoft Knowledge Base:

940553 Outlook 2007 does not use the Windows &quot;Selected Items&quot; color to select an item

940555 An e-mail item is unexpectedly saved to a user's local .pst file when you use Group Policy to prevent the user from adding a .pst file to his or her profile in Outlook 2007

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

</li></ul>

Additional query words: outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixrollup kbexpertiseinter kbhotfixserver kboffice2007postrtmfix KB939596

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