Microsoft KB Archive/164277

= Error Message: You Are Missing the Software Required... =

Article ID: 164277

Article Last Modified on 6/30/2004

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APPLIES TO


 * Microsoft Comic Chat 1.0, when used with:
 * Microsoft Windows 95
 * Microsoft Comic Chat 1.1, when used with:
 * Microsoft Windows 95
 * Microsoft Comic Chat 1.0
 * Microsoft Comic Chat 1.1
 * Microsoft Chat 2.0
 * Microsoft Chat 2.0

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This article was previously published under Q164277



SYMPTOMS
When you attempt to install Additional Chat Characters Pack on a computer on which Comic Chat version 1.0 is installed, you may receive the following error message:

You are missing the software required for Microsoft Comic Chat Art Pack 1 Install!



CAUSE
Additional Chat Characters Pack is not compatible with Comic Chat version 1.0. To install Additional Chat Characters Pack, Comic Chat version 1.1 or Microsoft Chat version 2.0 must be installed on your computer.



RESOLUTION
To resolve this problem, Install Comic Chat version 1.1 or Microsoft Chat version 2.0 before you attempt to install Additional Chat Characters Pack.

To download these programs, please see the following Microsoft World Wide Web site:

http://www.microsoft.com/ie

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/

Additional query words: 1.00 1.10 2.00

Keywords: kberrmsg kbsetup KB164277

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