Microsoft KB Archive/838937

= Information Store service crashes after you move the Exchange 2000 database files to a new hard disk =

Article ID: 838937

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
On a computer that is running Microsoft Exchange 2000 Server, the Microsoft Exchange Information Store service (Store.exe) may crash after you move the Exchange 2000 database files to a new hard disk.



CAUSE
This problem may occur if both of the following conditions are true:
 * You move the Microsoft Exchange 2000 Server database files (.edb) to a different hard disk.
 * You modify the following two Active Directory directory service properties to point to the new database location:
 * msExchSLVFile
 * msExchEDBFile



Hotfix information
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server post-Service Pack 3 update rollup

Prerequisites
Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you install this hotfix:
 * World Wide Web Publishing Service
 * Simple Mail Transport Protocol (SMTP)
 * Microsoft Exchange Routing Engine
 * Microsoft Exchange POP3
 * Network News Transport Protocol (NNTP)
 * Microsoft Exchange MTA Stacks
 * Microsoft Exchange Information Store
 * Microsoft Exchange IMAP4
 * IIS Admin Service
 * Microsoft Exchange Management
 * Windows Management Instrumentation
 * Microsoft Exchange System Attendant
 * Microsoft Search
 * License Logging Service

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 22-Apr-2004 01:11                     12,720  Ctrl_calendarview20.htc 22-Apr-2004 01:11                     91,631  Ctrl_calendarview20.js 08-May-2004  00:54  6.0.6591.0        856,064  Davex.dll 08-May-2004 00:54  6.0.6591.0         53,248  Davexpc.dll 08-May-2004 00:49  6.0.6591.0        131,072  Drviis.dll 08-May-2004 00:50  6.0.6591.0        581,632  Dsaccess.dll 08-May-2004 00:03  6.0.6591.0        184,320  Dscmsg.dll 08-May-2004 00:04  6.0.6591.0        962,560  Emsmdb32.dll 08-May-2004 00:53  6.0.6591.0      2,179,072  Ese.dll 08-May-2004 00:53  6.0.6591.0         40,960  Eseperf.dll 22-Apr-2004 01:17                      6,991  Eseperf.hxx 08-May-2004 00:53                    391,634  Eseperf.ini 08-May-2004 01:03  6.0.6591.0      3,596,288  Excdo.dll 08-May-2004 00:49  6.0.6591.0         94,208  Eximap4.dll 08-May-2004 00:50  6.0.6591.0        262,144  Exmime.dll 07-May-2004 23:38  6.0.6591.0        176,128  Exnntp.dll 08-May-2004 00:54  6.0.6591.0        143,360  Exodbesh.dll 08-May-2004 00:54  6.0.6591.0         57,344  Exodbpc.dll 08-May-2004 00:54  6.0.6591.0        200,704  Exodbprx.dll 08-May-2004 00:54  6.0.6591.0      2,179,072  Exoledb.dll 08-May-2004 00:47  6.0.6591.0         81,920  Exosal.dll 08-May-2004 00:50  6.0.6591.0         32,768  Expop3.dll 08-May-2004 00:50  6.0.6591.0         32,768  Exproto.dll 08-May-2004 00:54  6.0.6591.0        307,200  Exprox.dll 08-May-2004 00:03  6.0.6591.0        143,360  Exschema.exe 08-May-2004 00:55  6.0.6591.0        331,776  Exsmtp.dll 08-May-2004 00:05  6.0.6591.0        675,840  Exwform.dll 07-May-2004 23:39  6.0.6591.0        180,224  Exwin32.dll 08-May-2004 00:04  6.0.6591.0         40,960  Febecfg.dll 08-May-2004 00:49  6.0.6591.0         32,768  Iisif.dll 08-May-2004 00:51  6.0.6591.0        135,168  Iisproto.dll 08-May-2004 00:51  6.0.6591.0         61,440  Imap4be.dll 08-May-2004 00:09  6.0.6591.0        319,488  Imap4evt.dll 08-May-2004 00:06  6.0.6591.0        126,976  Imap4fe.dll 08-May-2004 00:50  6.0.6591.0        126,976  Imap4svc.dll 08-May-2004 00:51  6.0.6591.0         40,960  Jcb.dll 07-May-2004 23:39  6.0.6591.0         49,152  Mdbevent.dll 07-May-2004 23:58  6.0.6591.0      2,293,760  Mdbmsg.dll 07-May-2004 23:41  6.0.6591.0         32,768  Mdbrole.dll 08-May-2004 00:04  6.0.6591.0        917,504  Mdbsz.dll 08-May-2004 00:51  6.0.6591.0         24,576  Mdbtask.dll 07-May-2004 23:38  6.0.6591.0        151,552  Nntpex.dll 08-May-2004 00:46  6.0.6591.0         94,208  Peexch50.dll 08-May-2004 00:48  6.0.6591.0        413,696  Phatcat.dll 08-May-2004 00:50  6.0.6591.0         36,864  Pop3be.dll 08-May-2004 00:09  6.0.6591.0        303,104  Pop3evt.dll 08-May-2004 00:06  6.0.6591.0         24,576  Pop3fe.dll 08-May-2004 00:47  6.0.6591.0         73,728  Pop3svc.dll 08-May-2004 00:09  6.0.6591.0        163,840  Protomsg.dll 08-May-2004 00:51  6.0.6591.0        532,480  Reapi.dll 08-May-2004 00:49  6.0.6591.0      4,673,536  Store.exe 08-May-2004 00:05  6.0.6591.0      3,735,552  Wmtemplates.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XADM

Keywords: kbqfe kbhotfixserver kbfix kbexchange2000presp4fix kbbug KB838937

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