Microsoft KB Archive/86157

= PROFS: How to Stop the Gateway If It Is &quot;Looping&quot; =

Article ID: 86157

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway for IBM PROFS and OfficeVision 3.2

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This article was previously published under Q86157



SUMMARY
If the Microsoft Mail gateway appears to be in an infinite loop, and no mail is getting through in either direction, then you should stop and restart the gateway.

The only way to stop the VM side of the gateway is by typing HX. This is short for Halt eXecution, and is used to stop any VM/CMS program. If the gateway is looping, you may have to type HX  (type HX and press ENTER) several times before the gateway stops.

At the CMS prompt, you should check the gateway VM ID's reader for any files that could not be processed and were causing the looping. These files should be deleted or returned to the originator.

To restart the gateway, type IPL CMS and press ENTER.

Additional query words: 3.20 pcmail profsvm

Keywords: KB86157

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