Microsoft KB Archive/944995

= Error message when you migrate user data to a new Windows Vista computer: “An error occurred in the Handwriting recognition personalization tool” =

Article ID: 944995

Article Last Modified on 12/3/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Home Premium
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic
 * Windows Vista Home Basic 64-bit Edition

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SYMPTOMS
When you migrate user data to a new Windows Vista computer after you stop the InputPersonalization.exe process, the InputPersonalization.exe process may not start correctly. Additionally, you may lose personalization data and functionality.

Additionally, you may receive the following error message:

An error occurred in the Handwriting recognition personalization tool

Additionally, the following messages may be logged in the Application log:

Handwriting recognition personalization failed to initialize the store of handwriting samples that are used to personalize handwriting recognition.

Handwriting recognition personalization: Some or all of the handwriting samples that were collected to personalize the handwriting recognizer are unreadable



CAUSE
This problem occurs when the InputPersonalization.exe process is not stopped correctly. When this occurs, the InkStore database is corrupted until the computer is restarted. If the database is migrated before the computer is restarted, the migrated data will permanently corrupt the InputPersonalization.exe process on the new computer.



RESOLUTION
To resolve this problem, delete the InkStore database and all the database files. To do this, follow these steps:
 * 1) Click Start, point to or click All Programs, point to or click Accessories, and then click Run.
 * 2) Type %USERPROFILE%\AppData\Local\Microsoft\InputPersonalization, and then click OK.
 * 3) Delete all files in the folder that appears.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbprb kbpubtypekc KB944995

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