Microsoft KB Archive/328982

= Cannot access the Issues page in Project Web Access =

Article ID: 328982

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Project Server 2002

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This article was previously published under Q328982





SYMPTOMS
In Microsoft Project Web Access, when you try to access the Issues page, a Windows NT Challenge dialog box appears.



Service Pack Information
This problem is corrected in Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time      Size       File name 05-Sept-2002 1:00 PM   2,842,624  Prjsvr10.msp 04-Sept-2002 2:06 PM   114,688    Stswizup.msi

After the hotfix is installed, the following files will have the listed attributes or later:  Date         Time       Version        Size       File name --  29-Aug-2002   5:13 PM                   4,096      Build.inc 05-Sept-2002 12:19 PM                  8,192      Clntutil.asp 05-Sept-2002 12:19 PM                  16,384     Dlmain.asp 05-Sept-2002 12:19 PM                  8,192      Issshell.asp 05-Sept-2002 12:19 PM                  20,480     Linkissu.asp 05-Sept-2002 12:19 PM                  4,096      New4task.asp 29-Aug-2002  12:20 PM                  917,504    Pjclient.cab 23-July-2002 10:27 PM   10.0.2002.723  4,112,384  Pjoledb.dll 06-Aug-2002  11:16 AM                  4,096      Prjsvre.mst 05-Sept-2002 12:19 PM                  57,344     Svrdbdl.asp



WORKAROUND
To work around this problem, do one of the following:
 * Grant the user Author permission in the Microsoft Sharepoint Team Services Web site.
 * Grant the user Author List permission to Project Web Access.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Project Server 2002 Service Pack 1.

Keywords: kbhotfixserver kbqfe kbprojectserver2002sp1fix kbbug kbfix KB328982

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