Microsoft KB Archive/179642

= OL98: Cannot Cancel Exchange or Outlook Start when Server is Offline =

Article ID: 179642

Article Last Modified on 5/20/2003

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition
 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q179642





SYMPTOMS
When starting the Microsoft Exchange Client, or Outlook 98 when the Microsoft Exchange Server is unavailable, you are unable to cancel the startup of Outlook or the Exchange client. In this situation, you receive the following message:

  Your Microsoft Exchange Server is unavailable.

You can retry connecting to the server using the network, or work offline and connect using dial-up networking.

Network problems are preventing connection to the Microsoft Exchange Server computer. Contact your system administrator if this condition persists.



CAUSE
This behavior is a limitation of the Microsoft Exchange Server.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 98 ol98

Keywords: kbbug kbinterop kbpending KB179642

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