Microsoft KB Archive/226949

= You receive an "Unable to install Java packages" error message when you restart your computer after you install Internet Explorer =

Article ID: 226949

Article Last Modified on 10/7/2004

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q226949



SYMPTOMS
When you restart your computer after you install Internet Explorer, you may receive any of the following error messages:

On Windows NT 4.0 computers
Java Package Manager

Unable to install Java packages from C:\WINNT\Java\Classes\win32ie4.cab.

The system cannot find the path specified.

Java Package Manager

Unable to install Java packages from C:\WINNT\Java\Classes\xmldso4.cab.

The system cannot find the path specified.

Java Package Manager

Unable to install Java packages from C:\WINNT\System32\iejava.cab.

The system cannot find the path specified.

On Windows 95 computers
Java Package Manager

Unable to install Java packages from C:\Windows\Java\Classes\xmldso4.cab.

The parameter is incorrect.



CAUSE
This behavior can occur if your computer's TEMP and TMP environment variables are not correct.



RESOLUTION
To resolve this issue on a computer running Windows NT 4.0, follow these steps:
 * 1) Click Start, point to Settings, then click Control Panel.
 * 2) Double-click System.
 * 3) On the Environment tab, note the path for the TEMP variable in the "User Variables for " box. The default is :\Temp.
 * 4) Click OK to close System Properties.
 * 5) Use Windows NT Explorer to verify that the path you noted in step 3 exists. If it does not exist, create it.

To resolve this issue on a computer running Windows 95, use any of the following methods to make sure that the TEMP and TMP environment variables are valid:

NOTE: When checking the environment variables for Windows 95, use the set command at a command prompt by typing set, and then note the path set for the temp variable.
 * Remove the SET TEMP statement from the Autoexec.bat file.
 * Create the folder to which the TEMP environment variable points.
 * Change the SET TEMP statement in the Autoexec.bat file to point to a folder that exists on your computer.

Additional query words: setup

Keywords: kberrmsg kbenv kbprb KB226949

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