Microsoft KB Archive/922974

= An Office program may appear to stop responding when you insert a hyperlink =

Article ID: 922974

Article Last Modified on 7/24/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Word 2003
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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SYMPTOMS
When you insert a hyperlink in one of the Microsoft Office programs that are listed in the &quot;Applies to&quot; section, the program may appear to stop responding (hang).



CAUSE
This issue may occur when the Office program populates the list of browsed pages in the Insert Hyperlink dialog box.



RESOLUTION
To resolve this issue, clear the contents of the History folder.

To do this, follow these steps:  Start Microsoft Internet Explorer. On the Tools menu, click Internet Options. On the General tab, click Clear History. Click Yes when you receive the following message:

Are you sure you want Windows to delete your history of visited Web sites?

 Click OK to close the Internet Options dialog box.

Additional query words: office2003 office2k3 office11 off2003 off2k3 off11 office2002 office2k2 officexp office10 off2002 off2k2 offxp off10 office2000 office2k office9 off2000 off2k off9 excel2003 excel2k3 excel11 xl2003 xl2k3 xl11 excel2002 excel2k2 excelxp excel10 xl2002 xl2k2 xlxp xl10 excel2000 excel2k excel9 xl2000 xl2k xl9 powerpoint2003 powerpoint2k3 powerpoint11 ppt2003 ppt2k3 ppt11 powerpoint2002 powerpoint2k2 powerpointxp powerpoint10 ppt2002 ppt2k2 pptxp ppt10 powerpoint2000 powerpoint2k powerpoint9 ppt2000 ppt2k ppt9 word2003 word2k3 word11 wd2003 wd2k3 wd11 word2002 word2k2 wordxp word10 wd2002 wd2k2 wdxp wd10 word2000 word2k word9 wd2000 wd2k wd9

Keywords: kbtshoot kbprb kbstoprespond kbexpertisebeginner KB922974

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