Microsoft KB Archive/197892

= OL2000: Unable to View Office Document Embedded in New Message =

Article ID: 197892

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q197892





SYMPTOMS
When you create a new Office Document in Microsoft Outlook, there is no place to add text.



CAUSE
This problem occurs if the option to View Message Headers is turned off, and you click "Send the document to someone" when you start the Office Document.



RESOLUTION
To avoid this problem, turn on the Message Header option before you create the new Office Document. To turn on the Message Headers option so that you can edit the Office document, follow these steps:


 * 1) On the File menu, point to New, and click Mail Message.
 * 2) In the new message, click Message Header on the View menu. The Message Header option should now appear selected to indicate that the option is on. This is a "toggle" option. It is either on or off. Each click changes its condition.
 * 3) Close the message.

When you create the next Office Document, click the Message tab to add the recipient's address, and click the Document tab to compose the text.



MORE INFORMATION
The message header is the part of the mail message that includes the message, tabs, the address boxes, and the Subject box. In a typical mail message, the body of the message is visible, and you can type in it, even when the message header is turned off.

Additional query words: missing gone dim dimmed grey greyed gray grayed out not available disabled

Keywords: kbbug kbpending KB197892

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