Microsoft KB Archive/298953

= WD: Borders That Use Wavy Lines, Dots, or Dashes Are Printed as Solid Lines =

Article ID: 298953

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q298953





SYMPTOMS
Text, paragraph, and table borders that use dots, dashes, multilines, and wavy lines may not be printed correctly. The borders may be printed as solid lines.



CAUSE
This problem occurs with certain printers, depending upon the version of Microsoft Word and the operating system that you are using. The following table lists the tested combinations that print the borders incorrectly (listed in the table as Fail) and those that print the borders correctly (listed in the table as Pass). There may be other combinations that have not been tested yet.   Printer               Language       Windows 9x      Windows NT/2000 Word    Word     Word     Word 2000    2002     2000     2002                                       ---   Canon BJC-4400        Inkjet        Pass     Pass     Pass     Pass HP DeskJet 870       Inkjet        Pass     Fail     Pass     Fail HP LaserJet 2100     PCL           Pass     Fail     Pass     Fail HP LaserJet 4500     PCL           Pass     Fail     Pass     Pass HP LaserJet 4500     PostScript    Pass     Fail     Pass     Pass HP LaserJet 4mv      PCL           Pass     Fail     Pass     Fail HP LaserJet 4mv      PostScript    Pass     Fail     Fail     Fail HP LaserJet 5p       PostScript    Pass     Fail     Pass     Pass HP LaserJet 5p       PCL           Pass     Fail     Pass     Fail HP LaserJet 6p       PCL           Pass     Fail     Pass     Fail HP LaserJet 6p       PostScript    Pass     Fail     Pass     Pass HP LaserJet 8550     PCL           Pass     Pass     Pass     Pass HP LaserJet 8550     PostScript    Pass     Pass     Pass     Pass IBM InfoPrint 20     PostScript    Pass     Fail     Pass     Fail Lexmark Optra 1200   PCL           Fail     Pass     Pass     Pass Lexmark Optra 1200   PostScript    Pass     Fail     Pass     Pass Lexmark Optra 1220   PostScript    Pass     Fail     Pass     Pass Lexmark Optra 412    PCL           Pass     Fail     Pass     Pass Lexmark Optra 412    PostScript    Pass     Fail     Pass     Pass Lexmark Optra 810    PCL           Fail     Pass     Pass     Fail Lexmark Optra 810    PostScript    Pass     Fail     Pass     Pass Lexmark Optra C710   PCL           Fail     Pass     Pass     Pass Lexmark Optra C710   PostScript    Pass     Fail     Pass     Fail Xerox 8e             PCL           Pass     Fail     Pass     Fail Tektronix Phaser 780 PostScript    Pass     Fail     Pass     Pass



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbfix kbofficexpsp1fix KB298953

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