Microsoft KB Archive/833356

= Microsoft Business Solutions CRM contact and account records take a long time to save =

Article ID: 833356

Article Last Modified on 9/8/2006

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APPLIES TO

 Microsoft Business Solutions CRM Sales for Outlook, when used with:  Microsoft CRM 1.2

 Microsoft Business Solutions CRM 1.0  Microsoft CRM 1.2 Microsoft Business Solutions CRM 1.0

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SYMPTOMS
Updates that Microsoft Business Solutions CRM Sales for Outlook (the Outlook client) makes to contact or account records while offline may take a long time to save to the Microsoft CRM server. The Outlook client may appear to be unresponsive during the save operation.

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RESOLUTION
Microsoft Business Solutions CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base articles:

Microsoft Business Solution CRM 1.0
833622 Microsoft Business Solutions CRM Update

Microsoft Business Solutions CRM 1.2
904435 Update Rollup 2 is available for Microsoft CRM 1.2

Keywords: kbinfo kbqfe kbprb kbmbsmigrate kbhotfixserver KB833356

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