Microsoft KB Archive/241425

= WD2000: CPU Usage Increases When You Use Word as Your E-Mail Editor =

Article ID: 241425

Article Last Modified on 5/22/2003

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APPLIES TO


 * Microsoft Word 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q241425





SYMPTOMS
Sometimes when you use Word as your e-mail editor in Microsoft Outlook 2000, the central processing unit (CPU) usage of your computer system may increase to almost 100 percent, and there may be a lot of disk activity. This problem is most likely to occur when you have more than one e-mail message open at a time and are doing a lot of switching between open messages.



WORKAROUND
To temporarily work around this problem, turn off the Use Microsoft Word to edit e-mail messages option in Microsoft Outlook. To do this, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) On the Mail Format tab, clear the Use Microsoft Word to edit e-mail messages check box.



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: vba

Keywords: kbbug kbfix kbprogramming KB241425

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