Microsoft KB Archive/291495

= OL2002: You Cannot Create a Drafts Folder in a Hotmail Account =

Article ID: 291495

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q291495



This article discusses a Beta test product that is not yet announced or released publicly by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.



SYMPTOMS
In Outlook 2002, when you try to create a new Drafts folder in a Hotmail account, you may receive the following error message:

Unable to create the folder. The server reported an error. The server responded &quot;Precondition Failed&quot;



CAUSE
This problem can occur because the Drafts folder already exists in the Hotmail account, but Outlook 2002 does not display the Drafts folder when you open the Folder List for that account.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To confirm that the Drafts folder exists, view your Hotmail account in Microsoft Internet Explorer.

Keywords: kbbug kberrmsg kbpending KB291495

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