Microsoft KB Archive/152983

= XCLN: Win95 Client Can't Send Fax When Offline Using .OST =

Article ID: 152983

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0

-



This article was previously published under Q152983



SYMPTOMS
When you send a Microsoft Fax from Microsoft Word while Microsoft Exchange is offline (.OST file) and off the network, you will get the following error message:

Information Store could not be opened.



CAUSE
This happens when you use an .OST file only. It works fine when you use a .PST file.



MORE INFORMATION
Faxes can be sent if the Microsoft Exchange client is already started and working offline.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0 Windows 95 client. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbother KB152983

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.