Microsoft KB Archive/252520

= Error Message When Retrieving E-mail Messages from Hotmail Account Using Outlook Express =

Article ID: 252520

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

-



This article was previously published under Q252520



SYMPTOMS
When you use Outlook Express to retrieve e-mail messages from a Hotmail account, you may receive the following error message if you attempt to read an e-mail message in a different folder:

The requested resource was not found.

Not Found

Configuration:

Account: Hotmail

Server: http://services.msn.com/svcs/hotmail/httpmail.asp

User name: Username@hotmail.com

Protocol: HTTPMail

Port: 0

Secure(SSL): 0

Code: 800ccc34



CAUSE
This behavior occurs when you create a folder on the Hotmail server that contains a forward slash (/) character in the folder name, and you attempt to read a message in that folder.



RESOLUTION
To resolve this issue, use either of the following methods:
 * Rename the folder on the Hotmail server using a name without a forward slash.
 * Create a new folder and move the messages to the new folder, and then delete the folder containing the forward slash.

Keywords: kberrmsg kbprb KB252520

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.