Microsoft KB Archive/265707

= OFF2000: &quot;Required Registry Information Is Missing...&quot; Error When You Start Programs on Macintosh PowerPC =

Article ID: 265707

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Project 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Publisher 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

-



This article was previously published under Q265707



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you start any of the programs listed at the beginning of this article on a Macintosh PowerPC that is running a Microsoft Windows emulation, you may receive the following error message:

Required registry information is missing and this application can not run. Please rerun setup to correct this problem.

NOTE: You may also receive the error message when you restart the computer, after you finish installing the Office 2000 program.



CAUSE
This behavior may occur when the all of the following conditions are true:
 * You are using a Macintosh PowerPC with an Orange Micro OrangePC model 620 or 660 Windows Compatibility Card installed.
 * Microsoft Windows 98 is the version of Windows running on the card.
 * The card is using Orange Micro OrangePC software version 3.4.1 or earlier.

NOTE: Microsoft has not tested the programs listed above on an Orange Micro OrangePC or Windows Compatibility Card.



RESOLUTION
Orange Micro has released an updated version of the OrangePC software that should resolve this problem. For more information about this problem and to download the updated software, go to the following Orange Micro Web site:

http://www.orangemicro.com/updates.html



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Orange Micro, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: prj2000 off2000 wd2000 acc2000 xl2000 ppt2000 macintosh mac off20 xl20 wd20 ppt20 acc20 prj20 fp2000 fp20 pub2000 pub20

Keywords: kbprb KB265707

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.