Microsoft KB Archive/240396

= Packet Loss Reported In Player When Multi-Bitrate Is Multicasted =

Article ID: 240396

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows Media Services 4.0
 * Microsoft Windows Media Player 5.2
 * Microsoft Windows Media Player 6.0
 * Microsoft Windows Media Player 6.1
 * Microsoft Windows Media Player 6.4
 * Microsoft Windows Media Player 7.0

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This article was previously published under Q240396



SYMPTOMS
When multicasting a multi-bitrate .asf file the Windows Media Player will report lost packets on the statistics dialog box.



CAUSE
The Windows Media Server only sends the highest bitrate video band and audio in a multi-bitrate .asf file. The Windows Media Player sees that the other video bands (up to 4 bands) are missing and reports the packets from those bands as being lost.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows Media Services version 4.0.

Additional query words: netshow wms wmp

Keywords: kbbug kbpending KB240396

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