Microsoft KB Archive/274093

= Microsoft Reader: Progress Bar Does Not Move During Activation =

Article ID: 274093

Article Last Modified on 7/31/2001

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APPLIES TO


 * Microsoft Reader 1.5

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This article was previously published under Q274093



SYMPTOMS
When you attempt to activate Microsoft Reader, the progress bar does not move during the activation process, and activation is not successful.

This symptom has been reported with computers that are running Microsoft Windows NT 4.0 and Microsoft Windows 2000.



CAUSE
This behavior can occur if Active Desktop is enabled.



RESOLUTION
To resolve this issue, disable Active Desktop:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Web tab.
 * 4) Click to clear the View my Active Desktop as a Web page or the Show Web content on my Active Desktop check box, and then click OK.
 * 5) Close Control Panel.

Additional query words: 1.50 msreader ebook activates winnt win2k

Keywords: kbenv kbprb KB274093

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