Microsoft KB Archive/303397

= Cannot View Subcollections on Child Sites =

Article ID: 303397

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q303397



SYMPTOMS
When you view subcollections on child sites, some subcollections may be shown in the Systems Management Server (SMS) Administrator console, and others may not appear. For example, one child site may have a specific subcollection, while another child site does not. Note that the missing subcollections are the subcollections that are created from a parent site, not those that are created locally to the child site.



CAUSE
The SMS Administrator console only presents collections that are defined both in the Collections and Collection_SubCollections SQL tables. Because of timing issues, SMS Collection Evaluator and SQL Monitor may not correctly update both tables.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack

Hotfix Information
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack

The hotfix that was originally provided for the problem described in this Microsoft Knowledge Base article is no longer available. The hotfix that is described in the following Knowledge Base article now supercedes it:

324204 Collections Based on Complex Queries May Fail to Update

To resolve the problem described in this article, install the hotfix that is described in this Microsoft Knowledge Base article (Q324204).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.



MORE INFORMATION
One method you can use to recover from a situation where subcollections are missing at a child site is to manually update the collection from the site in which it was created. This sends the collection-to-subcollection information back down the hierarchy.

Keywords: kbhotfixserver kbqfe kbsms200presp5fix kbsoftwaredist kbbug kbenv kbfix kbsms200presp4fix kbui KB303397

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