Microsoft KB Archive/832642

= Some high definition video files do not play correctly in Windows XP Media Center Edition =

Article ID: 832642

Article Last Modified on 12/22/2003

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2002

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SYMPTOMS
When you play some high definition (HD) video files by using Microsoft Windows Media Player 9, on a computer that is running Microsoft Windows XP Media Center Edition, you may find that the audio or video playback stutters, or the audio and video are not synchronized correctly.



CAUSE
This issue may occur if your computer does not meet the minimum requirements to play the HD video files.



RESOLUTION
To resolve this issue, verify that your computer meets the minimum requirements to play the HD video files. If you have to, upgrade the hardware components (such as the Video Adapter) so that the computer does meet the minimum requirements to play the HD video file.



MORE INFORMATION
For additional information about how to troubleshoot playback in Windows Media Player 9, click the following article number to view the article in the Microsoft Knowledge Base:

811982 How to troubleshoot playback in Windows Media Player 9

Keywords: kbprb KB832642

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