Microsoft KB Archive/263341

= SMS: Thread in SMS_EXECUTIVE Leaks Handles If NetWare 4.7 Redirector Is Installed =

Article ID: 263341

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q263341



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
If the Systems Management Server (SMS) Executive service is running on a server in conjunction with the NetWare redirector version 4.7, the SMS Executive service may leak handles. This is most noticeable with the SMS Executive Inbox Manager thread. This leak can cause SMS Executive threads to become unresponsive and require either a cycle of the SMS Executive service or, in some cases, a reboot of the server to restore typical functionality.



CAUSE
This leak can occur if the NetWare redirector is listed as the principal network provider in the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Network Provider\Order

The Provider Order value is likely to be: NetwareWorkstation,Lanman Workstation.



WORKAROUND
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this issue, change the order of the network providers in the registry key listed in the &quot;Cause&quot; section.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbindery kbbug kbconfig kbinterop kbnofix kbosnovell kbserver kbsms200presp3 KB263341

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