Microsoft KB Archive/298950

= WD2000: Word Quits Unexpectedly When You Close a Document from Print Preview =

Article ID: 298950

Article Last Modified on 4/23/2003

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q298950



SYMPTOMS
When you attempt to close a document from print preview, Word 2000 may quit unexpectedly.



CAUSE
This problem can occur if you opened Word from an ODMA (Open Document Management API) program.



RESOLUTION
To resolve this problem, obtain the Office 2000 Update: Office 2000 SP-2. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3.

Additional query words: crash crashes

Keywords: kbbug kbfix kboffice2000sp3fix KB298950

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