Microsoft KB Archive/222335

= OL2000: Outlook Returns Permissions Error During First Run on Locked-down NT System =

Article ID: 222335

Article Last Modified on 4/17/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222335



SYMPTOMS
After running the Windows Installer on a Microsoft Windows NT 4.0 or later computer system, all Microsoft Office programs function properly on first run except Outlook. When started, Outlook returns an error stating that the program cannot start and that the user must be an administrator.



CAUSE
The user does not have sufficient permissions to write necessary information into the NT system registry key, HKEY_LOCAL_MACHINE.



RESOLUTION
Use the Office 2000 Custom Installation Wizard to perform a custom installation. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

234370 OL2000: How to Configure Outlook Settings in the CIW



MORE INFORMATION
Network administrators often set up software on a user's computer in such a way as to prevent the user from making changes to an installation that is standardized in a company or enterprise. This practice is referred to as "locking down" the computer. Some software needs access to the registry to write to or create registry entries. Errors such as the one mentioned in the "Symptoms" section are returned when the user permissions do not allow registry access

For detailed information about using the Custom Installation Wizard to install Outlook in a locked-down environment refer to the Microsoft Office Resource Kit. The topic, "Installing Outlook 2000 on a Locked Down System," is available on the Microsoft Web site at:

http://www.microsoft.com/office/ork/2000/two/35t3_6.htm

The Microsoft Office Resource Kit Home page is located at:

http://office.microsoft.com/en-us/assistance/HA011379221033.aspx

Additional query words: OL2K

Keywords: kbprb KB222335

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