Microsoft KB Archive/157631

= XFOR: Cannot Import Bulletin Board Information from cc:Mail =

Article ID: 157631

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q157631



SYMPTOMS
When you attempt to import bulletin board information from Lotus cc:Mail to Microsoft Exchange Server, several error messages may be displayed and a public folder may not be created, indicating that the import did not finish successfully. If you view the application log, the following events appear:

Source: MS Exchange Migration

Event: 98

Description: Parser Error on line . An error occurred in processing of line #.

Source: MS Exchange Migration

Event: 122

Description: Parser Error on line . Failure to open/create public Folder.



CAUSE
This problem can occur when the service account does not have permission to create a top-level folder.



RESOLUTION
To work around this problem, follow these steps:
 * 1) Click Start, point to Programs, point to Microsoft Exchange, and then click Microsoft Exchange Administrator.
 * 2) Click Configuration in the left pane, click Information Store Site Configuration in the right pane, and then click Properties on the File menu. Note that you may need to expand the server's branch in the left pane by double-clicking the branch, or by clicking the plus sign (+) to the left of the branch, before you can click Configuration.
 * 3) Click the Top Level Folder Creation tab. If a list of names appears in the Allowed To Create Top Level Folders box, delete the names and then select All.
 * 4) Click OK.



MORE INFORMATION
There is no mailbox associated with the service account. Therefore, if you specify a list of names in the Allowed To Create Top Level Folders box instead of selecting All, you are unable to include the service account in the list and the service account is unable to create top-level folders.

When you import bulletin board information from Lotus cc:Mail, Microsoft Exchange Server creates a new public folder called Lotus cc:Mail Bulletin Boards, where is the name of the server from which you are importing. The contents of the bulletin board are copied to this folder. If you import multiple bulletin boards, additional folders for each bulletin board are created below this folder.

cc:Mail is manufactured by Lotus, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: migrate

Keywords: kb3rdparty kbprb KB157631

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