Microsoft KB Archive/873177

= USB 1.1 devices may be unavailable after you install an iKey 1000 security device on a Windows XP-based computer =

Article ID: 873177

Article Last Modified on 12/25/2006

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you install an iKey 1000 security device from SafeNet, Inc. on a Microsoft Windows XP-based computer, and then you disable the USB 2.0 Enhanced Host Controller Interface (EHCI) controller, you may be prompted to restart the computer. After the computer restarts, USB 1.1 devices that are connected to your computer may be unavailable.



CAUSE
This problem may occur if you do not use the latest iKey 1000 device drivers when you install the iKey 1000 device.



RESOLUTION
To resolve this problem, download and install the latest iKey 1000 device drivers. To do this, visit the following SafeNet Web site:

http://www.safenet-inc.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbtshoot kbprb KB873177

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