Microsoft KB Archive/189518

= Problems with Hard Disk Controller After Upgrading to Windows 98 =

Article ID: 189518

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q189518



SYMPTOMS
After you upgrade to Windows 98, you may experience one or more of the following symptoms:


 * Device Manager reports resource conflicts with your hard disk controller.
 * Your computer runs very slowly.
 * You cannot gain access to your CD-ROM drive in Windows 98 or in MS-DOS using real-mode drivers.



CAUSE
This behavior can occur if Intel Bus Mastering drivers are installed before you upgrade to Windows 98.



RESOLUTION
To resolve this behavior, follow these steps:


 * 1) Restart your computer, press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode.
 * 2) Click Start, point to Programs, and then click Windows Explorer.
 * 3) If it exists, rename the Ideatapi.inf file located in the Windows\Inf folder.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the "Renaming files" topic.

NOTE: The Ideatapi.inf file is a hidden file. To view hidden files, click Folder Options on the View menu in Windows Explorer, click the View tab, click Show All Files, and then click OK.
 * 1) Rebuild the Windows 98 driver information database by renaming the Drvdata.bin and Drvidx.bin files located in the Windows\Inf folder.
 * 2) Click Start, point to Settings, click Control Panel, and then double- click System.
 * 3) On the Device Manager tab, double-click the Hard Disk Controllers branch to expand it.
 * 4) Click the hard disk controller, and then click Remove.
 * 5) If more than one hard disk controller is listed, repeat steps 6-7.
 * 6) Click OK.
 * 7) Restart your computer.

Windows 98 should enumerate the hard disk controller and install the correct drivers.

Additional query words: slow performance

Keywords: kbhardware kbprb kbsetup KB189518

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