Microsoft KB Archive/822601

= Error message when you drag a file from one DFS share to another DFS share in Windows =

Article ID: 822601

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
On computers that are running the following operating systems:
 * Microsoft Windows Server 2003
 * Microsoft Windows XP
 * Microsoft Windows 2000

when you try to drag a file from one Distributed File System (DFS) share to another DFS share in Windows Explorer, you may receive an error message that is similar to the following:

Cannot move : The file exists.

Typically, you expect to receive a prompt to overwrite the existing file.



CAUSE
This problem may occur if the DFS shares are under the same DFS root, and the target folder has a file with the same name as the original folder.



Windows XP service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows Server 2003 service pack, Windows 2000 service pack, or Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003
 Date        Time   Version            Size    File name Platform 02-Jul-2003 00:18  6.0.3790.67     8,167,936  Wshell32.dll     x86 02-Jul-2003 00:18  6.0.3790.67    12,954,112  Shell32.dll      IA-64

Windows 2000
  Date         Time   Version            Size    File name --  11-Jun-2003  19:44  5.0.3700.6754   2,356,496  Shell32.dll 30-May-2003 00:22  5.0.2195.6748   4,576,256  Sp3res.dll

Windows XP
  Date         Time   Version            Size    File name Platform 25-Jun-2003 19:33  6.0.2800.1240   8,242,176  Wshell32.dll     x86 24-Jun-2003 02:54  5.1.2600.1239     690,688  Wxpsp2res.dll    x86 27-Jun-2003 02:00  6.0.2800.1240  14,374,912  Shell32.dll      IA-64 24-Jun-2003 02:54  5.1.2600.1239     690,176  Xpsp2res.dll     IA-64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: DFS

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbwinxppresp2fix kbwin2000sp5fix kbbug kbfix kbqfe kbwinserv2003presp1fix KB822601

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