Microsoft KB Archive/326118

= SharePoint Portal Server 2001 cannot search for words in a .pdf file that is attached to an e-mail message =

Article ID: 326118

Article Last Modified on 2/20/2007

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APPLIES TO

 Microsoft SharePoint Portal Server 2001, when used with:  Microsoft Windows 2000 Service Pack 1

 Microsoft Windows 2000 Service Pack 2

 Microsoft Windows 2000 Service Pack 3

 Microsoft Windows 2000 Advanced Server</li></ul>

 Microsoft Windows 2000 Advanced Server</li></ul>

 Microsoft Windows 2000 Advanced Server</li></ul> </li></ul>

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This article was previously published under Q326118

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SYMPTOMS
In Microsoft SharePoint Portal Server 2001, when you search for words in a .pdf file that is attached to an e-mail message, you cannot search the words on the Portal site.

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CAUSE
This problem is caused by the MIME IFilter that SharePoint Portal Server uses. SharePoint Portal Server cannot create an index for e-mail messages that have attached .pdf files.

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RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you have installed SharePoint Portal Server 2001 Service Pack 3 or a later service pack, you do not have to apply the hotfix.

Service pack information
This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

312963 How to obtain the latest SharePoint Portal Server 2001 service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version      Size    File name --  25-Aug-2002 17:25:56 5.0.2195.6026 19,728 mimefilt.dll

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in SharePoint Portal Server 2001 Service Pack 3.

Additional query words: sps

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbshareptportalsvr2001presp2fix kbshareptportalsvr2001sp3fix kbhotfixserver KB326118

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