Microsoft KB Archive/813874

= Event ID: 514 occurs when a Mobile Information Server push notification is sent to a mobile device =

Article ID: 813874

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition
 * Microsoft Mobile Information Server 2002 Enterprise Edition

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SYMPTOMS
The following event ID message occurs when a Microsoft Mobile Information Server push notification is sent to a mobile device: Event Type: Error

Event Source: Mobile Information Server Store Sink

Event ID: 514

Description:Unexpected content class detected for item .

This event ID message occurs on the Microsoft Exchange 2000 Server computer on which the Exchange 2000 Notifications component of Mobile Information Server is installed.



CAUSE
This problem may occur if a push notification is generated for a read receipt. Mobile Information Server does not support the Report.IPM.Note.IPNRN message class for push notifications.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Mobile Information Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  30-Jan-2003  03:41  1.5.837.12        147,456  Wnotify.dll 07-Feb-2003 04:42  1.0.0.0            24,576  Miscustom.dll

Note Because of file dependencies, this hotfix requires Microsoft Mobile Information Server 2002.

