Microsoft KB Archive/232809

= Err Msg: The Device Is Either Not Present or Not Functioning =

Article ID: 232809

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q232809



SYMPTOMS
When you try to use the Microsoft Backup tool, you may receive the following error message:

The device is either not present or not functioning.

Also, two identical backup device entries may exist in the "Where to backup" box.



CAUSE
This issue can occur if your backup device is enumerated twice during the upgrade to Windows 98 Second Edition.



RESOLUTION
To resolve this issue, select the other device listed in the Where to back up box in the Backup Wizard dialog box, and then try to use Backup again.

Keywords: kberrmsg kbhardware kbprb kbui KB232809

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