Microsoft KB Archive/308285

= Alps Pointing-Device Is Listed as Alps Touchpad in Device Manager =

Article ID: 308285

Article Last Modified on 5/29/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q308285



SYMPTOMS
When you go to Device Manager to look for &quot;Alps Pointing-device&quot; as a driver name, the driver name appears as &quot;Alps Touchpad.&quot;



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

This update is available on the Microsoft Windows Update Web site.

Download the &quot;Windows XP Application Compatibility Update&quot; now

Release Date: October 25, 2001

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:

  Date         Time   Version      Size       File name     Platform --     24-Sep-2001  16:10  5.1.2600.14  1,229,824  Acgenral.dll  i386 24-Sep-2001 16:10  5.1.2600.14    370,688  Aclayers.dll  i386 24-Sep-2001 16:10  5.1.2600.14     45,568  Aclua.dll     i386 24-Sep-2001 16:10  5.1.2600.14    204,288  Acspecfc.dll  i386 24-Sep-2001 16:10  5.1.2600.14    148,480  Acverfyr.dll  i386 24-Sep-2001 16:10  5.1.2600.14    105,472  Acxtrnal.dll  i386 12-Oct-2001 21:56                 189,750  Apphelp.sdb   i386 24-Sep-2001 16:11                  81,408  Apps.chm      i386 10-Oct-2001 11:22  5.1.2600.15  1,181,184  D3d8.dll      i386 12-Oct-2001 21:56                   8,140  Drvmain.sdb   i386 12-Oct-2001 21:56                 134,388  Msimain.sdb   i386 12-Oct-2001 16:08  6.4.2600.0     356,352  Qdvd.dll      i386 12-Oct-2001 21:56               1,032,922  Sysmain.sdb   i386 12-Oct-2001 19:04  5.6.0.6914     483,379  Vbscript.dll  i386



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Additional query words: wrong name different identity

Keywords: kbbug kbfix kboswin2000fix kbwinxpsp1fix KB308285

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