Microsoft KB Archive/126275

= Dinosaurs Hangs During Setup with ATI Mach32 Driver =

Article ID: 126275

Article Last Modified on 2/2/2002

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APPLIES TO


 * Microsoft Dinosaurs 1.0 Standard Edition

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This article was previously published under Q126275



SYMPTOMS
If you install Microsoft Dinosaurs on a computer that has the ATI Mach32 video driver version 2.3 installed, your computer may stop responding (hang) when the CD-ROM is checking system performance.

The installation screen will display the status message:

Checking system and testing CD-ROM performance.

This may take a few minutes.

NOTE: This problem does not occur with Windows 95.



RESOLUTION
 Double-click the Windows Setup icon located in the Main group. From the Options menu, choose Change System Settings. Click the down arrow button in the Display box, and scroll the list until you see VGA. Click VGA and choose OK.

If the installation program cannot find the necessary files to install the VGA display driver, you will see a message similar to:

Please insert the Microsoft Windows Disk, or a disk that contains the file...

If the files on this disk can be found at a different location, for example, on another drive, type a new path to the file below.

The message may vary depending upon the version of Microsoft Windows installed on the system. Follow the instructions displayed to install the standard VGA video driver.

If the VGA driver is currently installed on the system, a Change System Settings dialog box appears with the message:

A driver for this display is already on the system. Do you want to use the currently installed driver or install a new driver?

 Select Current.

NOTE: If you choose New, you will be prompted to insert the Windows disks as noted in the message above. Restart Windows when prompted. Run Dinosaurs Setup. Change the display back to the Mach32 Driver by following steps 1 through 5 (and replacing VGA with ATI Mach32 Driver in step 3).</li></ol>

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MORE INFORMATION
When you switch back to the ATI Mach32 driver and restart Windows, you may get an error message stating:

A device has been specified more than once in the SYSTEM.INI file, or a device specified in SYSTEM.INI conflicts with a device which is being loaded by an MS-DOS device driver or application. Remove the duplicate entry from the SYSTEM.INI file, and then restart Windows.

Device Duplicated: Mach32 Driver

If the error occurs, edit the SYSTEM.INI file after exiting Windows, and remove the duplicate device driver entry. <ol> At an MS-DOS command prompt, type the following and press ENTER

edit :\ \system.ini

where is your hard drive and is your Windows directory. For example:

edit c:\windows\system.ini

</li> Locate the [386enh] section and remove the duplicate device=Mach32 entry.</li> Restart Windows.</li> Dinosaurs should run properly.</li></ol>

ATI PROBLEMS
Microsoft Dinosaurs is incompatible with some advanced features used by some video cards such as the Mach32 chip set running the ATI drivers.

For Dinosaurs to run on the ATI driver, the "256 color palette" control in the "Advanced features" of the "ATI Control Panel" needs to be set to ON. See your video card documentation for more information.

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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