Microsoft KB Archive/937487

= When you try to install the Windows Small Business Server 2003 update that is described in Knowledge Base article 891193 for Windows XP Service Pack 2, you receive an error message =

Article ID: 937487

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
You try to install the Microsoft Windows Small Business Server 2003 update that is described in the following Microsoft Knowledge Base article for Microsoft Windows XP Service Pack 2:

891193 A document that contains instructions about how to upgrade Windows SBS 2003 to Windows SBS 2003 with Service Pack 1 is available

You receive the following error message:

cannot find path



CAUSE
This issue occurs when the ClientApps folder has been moved to another location.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, update the ClientAppsRoot registry subkey, and then add the new path of the ClientApps folder. To do this, follow these steps:  Log on to the Windows Small Business Server 2003-based computer by using an account that has administrative permissions. Click Start, click Run, type regedit, and then click OK. In Registry Editor, locate and then expand the following registry subkey:

 

 Double-click ClientAppsRoot. In the Edit String dialog box, enter the correct path of the ClientApps folder under Value data, and then click OK.

For example, If the ClientApps folder has been moved to drive D, the ClientAppsRoot data value is D:\ClientApps.

Keywords: kbtshoot kbprb kbexpertiseadvanced KB937487

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