Microsoft KB Archive/254013

= You Are Repeatedly Prompted for Credentials When You Use Remote Desktop Sharing =

Article ID: 254013

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q254013



SYMPTOMS
If you try to use Remote Desktop Sharing in NetMeeting to connect to a remote Windows 2000 or Windows NT 4.0-based computer, you may be repeatedly prompted for logon credentials.



CAUSE
This behavior may occur if the Local Administrator account has a blank (or null) password.



RESOLUTION
To resolve this behavior, set a password on the Local Administrator account of the computer that is running the Remote Desktop Sharing service.

To do this, log on to the computer locally with the Administrator account. Press CTRL+ALT+DELETE, click Change Password, type a password, and then confirm the password.

After you make these modifications, restart Netmeeting. When you are prompted for the credentials, type the credentials for the Local Administrator account (including the new password) to remotely administer the computer.



MORE INFORMATION
When you set up Remote Desktop Sharing (RDS) on a computer that is running a version of the Windows operating system earlier than Windows 2000 or Windows NT 4.0, you are prompted to create a password for RDS. This does not happen on a Windows 2000 or Windows NT 4.0-based computer; you receive no indication that having a null password causes difficulties.

Keywords: kbprb KB254013

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