Microsoft KB Archive/175798

= Error Message Appears When Creating a Demand Dial Interface =

Article ID: 175798

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

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This article was previously published under Q175798



SYMPTOMS
When you create a demand dial interface with Routing and RAS Admin, you may receive the following error message:

An application error has occurred and an application error log is being generated. mpradmin.exe Exception access violation (0x0000005) Address

NOTE: will be a specific address on your computer.



CAUSE
This problem appears when you start Routing and RAS Admin (Mpradmin.exe) from a folder other than the System32 folder. You may also see this problem when you start the copy of Mpradmin.exe in the Routing folder instead of the copy in the %Systemroot%\System32 folder.



RESOLUTION
To solve the problem, use one of the following methods:

 Start Routing and RAS Admin from the menus creating during the Routing and Remote Access Service (RRAS) installation by doing the following:

 Click Start, and then point to Programs. Point to Administrative Tools, and then click Routing and RAS Admin.

-or- Create a shortcut on the desktop using the following information:

Target : %SYSTEMROOT%\SYSTEM32\mpradmin.exe

Start in: %HOMEDRIVE%%HOMEPATH%

For more information on how to create a desktop shortcut, please refer to the Windows NT online help.

Additional query words: dr. watson

Keywords: kberrmsg kbprb KB175798

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