Microsoft KB Archive/899809

= FIX: The volume information is incorrectly displayed when you open the Disk Management snap-in in Windows Server 2003 =

Article ID: 899809

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003 SP1

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SYMPTOMS
When you open the Disk Management snap-in, the following symptoms may occur:
 * The File System column of a volume is blank.
 * The Capacity column of a volume and the Free Space column of this volume display the same number of gigabytes. Additionally, the % Free column of this volume displays 100% even though this volume is not actually empty.

This problem occurs when you use a third-party file system in Microsoft Windows Server 2003.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft Windows Server 2003, x86-based versions
  Date         Time   Version       Size     File name ---  22-Jul-2005  04:37  5.2.3790.375  168,448  Dmdskmgr.dll

Microsoft Windows Server 2003, x86-based versions with Service Pack 1
  Date         Time   Version        Size     File name 22-Jul-2005 05:03  5.2.3790.2493  174,080  Dmdskmgr.dll

Microsoft Windows Server 2003, Itanium-based versions
  Date         Time   Version       Size     File name     Platform -  21-Jul-2005  15:59  5.2.3790.375  526,848  Dmdskmgr.dll  IA-64

Microsoft Windows Server 2003, Itanium-based versions with Service Pack 1
  Date         Time   Version        Size     File name     Platform --  21-Jul-2005  15:59  5.2.3790.2493  554,496  Dmdskmgr.dll  IA-64

Microsoft Windows Server 2003, x64-based versions
  Date         Time   Version        Size     File name 22-Jul-2005 00:13  5.2.3790.2493  357,888  Dmdskmgr.dll



WORKAROUND
To work around this problem, right-click the volume in Windows Explorer. Then, click Properties to examine the free space of the volume.

Note The name of the file system is still not displayed for the third-party file system. Additionally, Windows Server 2003 needs several minutes to calculate the free space for a volume that is large.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: DiskMgmt VBS filesystem IFS

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB899809

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