Microsoft KB Archive/838762

= FIX: Cannot retrieve an IP address from the DHCP server =

Article ID: 838762

Article Last Modified on 5/27/2005

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APPLIES TO


 * Microsoft Windows CE .NET 4.1

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SYMPTOMS
When a Microsoft Windows CE .NET 4.1 device has two or more network cards, the Dynamic Host Configuration Protocol (DHCP) configured adaptors may not retrieve IP addresses from the DHCP server. This problem occurs after a suspend-and-resume cycle.



Software update information
A supported software update is now available from Microsoft as Windows CE 4.1 Core OS QFE 838762. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This update is supported only if all previously issued updates for this product have also been installed.

Restart requirement
After you install this update, you must perform a clean build of the whole operating system. To perform a clean build of the operating system, follow these steps:
 * 1) On the Build menu, click Clean.
 * 2) On the Build menu, click Build Platform.

You do not have to restart your computer after you apply this update.

Update replacement information
This update does not replace any other updates.

File information
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time   Version            Size    File name --

10-Apr-2004 01:58  4.10              719,608  Wincepb41-040409-kb838762-armv4.exe 10-Apr-2004 01:58  4.10              719,608  Wincepb41-040409-kb838762-armv4i.exe 10-Apr-2004 01:58  4.10              719,608  Wincepb41-040409-kb838762-armv4t.exe 10-Apr-2004 01:58  4.10              715,512  Wincepb41-040409-kb838762-mips16.exe 10-Apr-2004 01:58  4.10              727,800  Wincepb41-040409-kb838762-mipsii.exe 10-Apr-2004 01:59  4.10              727,800  Wincepb41-040409-kb838762-mipsii_fp.exe 10-Apr-2004 01:58  4.10              731,896  Wincepb41-040409-kb838762-mipsiv.exe 10-Apr-2004 01:58  4.10              731,896  Wincepb41-040409-kb838762-mipsiv_fp.exe 10-Apr-2004 01:58  4.10              715,512  Wincepb41-040409-kb838762-sh3.exe 10-Apr-2004 01:58  4.10              715,512  Wincepb41-040409-kb838762-sh4.exe 10-Apr-2004 01:58  4.10              703,224  Wincepb41-040409-kb838762-x86.exe The English version of this package has the file attributes (or later) that are listed in the following table.   Date         Time   Version            Size    File name --

Path: Public\Common\Oak\Lib\Armv4\Debug 19-Mar-2004 19:09                    304,382  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Armv4\Retail 19-Mar-2004 19:09                    170,996  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Armv4i\Debug 19-Mar-2004 19:09                    304,666  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Armv4i\Retail 19-Mar-2004 19:09                    171,332  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Armv4t\Debug 19-Mar-2004 19:09                    291,216  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Armv4t\Retail 19-Mar-2004 19:09                    170,404  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mips16\Debug 19-Mar-2004 19:10                    275,460  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mips16\Retail 19-Mar-2004 19:10                    152,484  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsii\Debug 19-Mar-2004 19:09                    312,772  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsii\Retail 19-Mar-2004 19:09                    176,734  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsii_fp\Debug 19-Mar-2004 19:10                    312,812  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsii_fp\Retail 19-Mar-2004 19:10                    176,770  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsiv\Debug 19-Mar-2004 19:10                    316,008  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsiv\Retail 19-Mar-2004 19:10                    178,912  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsiv_fp\Debug 19-Mar-2004 19:10                    316,048  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Mipsiv_fp\Retail 19-Mar-2004 19:10                    178,952  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Sh3\Debug 19-Mar-2004 19:10                    278,766  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Sh3\Retail 19-Mar-2004 19:10                    161,960  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Sh4\Debug 19-Mar-2004 19:10                    278,668  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\Sh4\Retail 19-Mar-2004 19:10                    161,682  Dhcp.lib 19-Mar-2004 19:10                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\X86\Debug 19-Mar-2004 19:09                    277,088  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb

Path: Public\Common\Oak\Lib\X86\Retail 19-Mar-2004 19:09                    150,408  Dhcp.lib 19-Mar-2004 19:09                    102,400  Dhcp.pdb



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kbfix kbqfe KB838762

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