Microsoft KB Archive/293498

= The Computer Hangs with a Deadlock in Ndis.sys =

Article ID: 293498

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q293498



SYMPTOMS
Your computer may intermittently stop responding (hang).



CAUSE
This problem occurs because the driver does not restore the IRQ level when an error occurs.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version        Size     File name  Platform ---  29-Mar-2001  05:23  4.0.1381.7095  121,872  Ndis.sys   x86 29-Mar-2001 05:18  4.0.1381.7095  213,840  Ndis.sys   Alpha NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB293498

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.