Microsoft KB Archive/222144

= XCLN: Unable to Switch to Microsoft Schedule+ as Your Primary Calendar =

Article ID: 222144

Article Last Modified on 11/3/2004

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APPLIES TO

 Microsoft Outlook 98 Standard Edition, when used with:  Microsoft Windows 95

 Microsoft Windows 98 Standard Edition 

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This article was previously published under Q222144



SYMPTOMS
You may experience one or more of the following errors when you use Outlook 98 in conjunction with Schedule+ calendaring:  When starting Outlook 98 for the first time you may receive the following message:

Microsoft Outlook is configured to use Microsoft Schedule Plus as your primary calendar. Outlook will now update your profile.

If you click OK, you receive an error message similar to the following:

Unable to switch to Microsoft Schedule Plus as your primary calendar. The object could not be found.

If you click OK, Outlook 98 starts.</li> When you attempting to change to use Schedule+ as your primary calendar by clicking on the Toolsmenu, clicking Options, and then clicking Use Microsoft Schedule+ as my primary calendar under Calendar Options, you may receive an error message similar to the following:

Unable to change your primary calendar. Unable to switch to the Outlook calendar. The object could not be found.

</li></ul>

<div class="cause_section">

CAUSE
Schedule+ files are installed properly but Schedule+ has never been used on this computer.

<div class="resolution_section">

RESOLUTION
You must start and use Schedule+ at least one time on this computer, and configure Schedule+ to use a new schedule file or an existing schedule file that may have been copied on to this new computer.

Additional query words: 8.5

Keywords: kbprb KB222144

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