Microsoft KB Archive/296517

= Message still appears in the Inbox after you move it to another folder in Outlook Express =

Article ID: 296517

Article Last Modified on 1/31/2007

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APPLIES TO

 Microsoft Outlook Express 6.0 Microsoft Outlook Express 6.0, when used with:  Microsoft Windows Millennium Edition

 

 

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This article was previously published under Q296517

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For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

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SYMPTOMS
After you drag a message from the Inbox folder to another folder while Outlook Express 6 is set up to use an Internet Message Access Protocol (IMAP) account, the message still appears in the Inbox.

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CAUSE
This behavior can occur because moving a message from the Inbox to another folder opens a second connection to perform the &quot;copy&quot; command. This results in two simultaneous &quot;select&quot; commands on the Inbox, a demand that some servers cannot support. As a result, the &quot;selected folder&quot; connection is dropped to allow the &quot;copy&quot; command to execute.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: oe

Keywords: kbbug kbui kbpending KB296517

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