Microsoft KB Archive/180505

= Picture It!: How to use Outlook Express by using the Send Via E-mail command =

Article ID: 180505

Article Last Modified on 1/22/2007

-

APPLIES TO


 * Microsoft Digital Image Pro 10
 * Microsoft Digital Image Pro 9
 * Microsoft Digital Image Suite 10
 * Microsoft Digital Image Suite 9
 * Microsoft Greetings 2002 Standard Edition
 * Microsoft Greetings Workshop 2.0 Standard Edition
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Digital Image Pro 7.0
 * Microsoft Picture It! 1.0 Standard Edition
 * Microsoft Picture It! 2.0 Standard Edition
 * Microsoft Picture It! 99 Standard Edition
 * Microsoft Picture It! 2000 Standard Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Picture It! Express 2002
 * Microsoft Picture It! Photo Premium 9
 * Microsoft Picture It! Express 9.0
 * Microsoft Picture It! Express 10
 * Microsoft Picture It! Premium 10
 * Microsoft Digital Image Standard 2006
 * Microsoft Digital Image Starter Edition 2006
 * Microsoft Digital Image Suite 2006

-



This article was previously published under Q180505



SYMPTOMS
When you use the Send Via E-mail command in Microsoft Picture It!, you may receive the following error message

Unable to send via email. Windows Messaging is not installed. Please install this from your Windows Setup.

Microsoft Exchange may try to start instead of Microsoft Outlook Express.

You may receive the same error message in Microsoft Greetings Workshop after you create a card, and then click Other Options, Send My Project, or Send Via E-mail.



CAUSE
This issue may occur if any of the following conditions are true:
 * Microsoft Windows Messaging is not installed.
 * Microsoft Outlook Express is not your default e-mail client.
 * Outlook Express is not your default simple MAPI client.

Note Outlook Express does not work with the Send Via E-mail command in Microsoft Picture It! on a Microsoft Windows NT 3.51-based computer.



RESOLUTION
To resolve this issue, use the following methods.

Install Windows Messaging
To install Windows Messaging, use the appropriate steps for your version of Windows.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Microsoft Windows XP

 * 1) Click Start, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In Windows XP, click Add/Remove Windows Components.
 * 4) In the Windows Components box, click to select the Message Queuing Services check box.
 * 5) Click OK to install the selected components.
 * 6) Restart Windows.

Microsoft Windows 2000

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In Windows 2000, click Add/Remove Windows Components.
 * 4) In the Windows Components box, click to select the Message Queuing Services check box.
 * 5) Click OK to install the selected components.
 * 6) Restart Windows.

Microsoft Windows 98
 Insert your Windows 98 installation CD-ROM into the CD-ROM drive while you press and hold down the SHIFT key. Double-click My Computer. Right-click the CD-ROM drive, and then click Open. Open the following folder:

Tools\Oldwin95\Message\US

 Double-click the Wms.exe file, and then follow the instructions on the screen to install Windows Messaging.

Microsoft Windows 95 version 4.00.950

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In Windows 95, click the Windows Setup tab.
 * 4) In the Components box, double-click Microsoft Exchange.
 * 5) Click to select the Microsoft Exchange only check box.
 * 6) Click OK to install the selected components.
 * 7) Restart Windows.

Windows 95 version 4.00.950B

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In Windows 95, click the Windows Setup tab.
 * 4) In the Components box, double-click Windows Messaging.
 * 5) Click to select the Windows Messaging only check box.
 * 6) Click OK to install the selected components.
 * 7) Restart Windows.

Configure Outlook Express to Be the Default Simple MAPI Client
To configure Outlook Express to be the default simple MAPI client:  Start Outlook Express.</li> On the Tools menu, click Options.</li> On the General tab, click to select both of the following check boxes: <ul> Make Outlook Express my default e-mail program</li> Make Outlook Express my default Simple MAPI client</li></ul>

Note The following message is displayed when you click to select the Make Outlook Express my default Simple MAPI client check box:

Enabling Outlook Express as your Simple MAPI provider will allow you to send documents from other programs by using the Send command on the File menu. You should do this if Outlook Express is the only mail program you use.

Other MAPI-enabled applications such as Microsoft Exchange, Microsoft Outlook, and Windows Messaging will be disabled if you make Outlook Express your Simple MAPI client, but they will work again when you cancel the selection of this option.

Are you sure you want to set Outlook Express as your Simple MAPI client?

If this is acceptable to you, click OK to dismiss the message.

</li> Click OK.</li> Restart Windows.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
If you need more help with Outlook Express, you can contact Microsoft Product Support Services at (425) 635-7123.

What is MAPI?
MAPI stands for Messaging Applications Programming Interface. MAPI allows MAPI-aware applications and MAPI-aware e-mail clients to interact. When you click the Send Via E-mail command, Picture It! saves the file, and then calls the MAPISendMail function. If there is a MAPI-aware e-mail program on your computer, that program responds to the MAPISendMail function.

Outlook Express is not a true MAPI e-mail client (it uses POP3), but it can mimic a MAPI e-mail client in Windows if you configure it as described in this article.

Additional query words: 1.00 2.00 pi99 pi2k pictureit pip2001 greetingsw outex pi pip2003

Keywords: kbprb kbemail KB180505

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.