Microsoft KB Archive/944031

= Windows Live Photo Gallery will not start on Windows XP N or Windows Vista N =

Article ID: 944031

Article Last Modified on 10/24/2007

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APPLIES TO


 * Microsoft Windows XP Professional N
 * Microsoft Windows XP Home Edition N
 * Windows Vista Home Basic N
 * Windows Vista Business N
 * Windows Live Photo Gallery

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SYMPTOMS
Windows Live Photo Gallery will not start on Windows XP Home Edition N, Windows XP Professional N, Windows Vista Home Basic N, or Windows Vista Business N.



CAUSE
This problem occurs because the European editions of Windows XP and Windows Vista that are designated as &quot;N&quot; do not include Windows Media Player and related technologies that are required to operate Windows Live Photo Gallery.



RESOLUTION
To resolve this problem, install Windows Media Player. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx



MORE INFORMATION
For more information about Windows XP Home Edition N and Windows XP Professional N, click the following article number to view the article in the Microsoft Knowledge Base:

886540 Description of Windows XP Home Edition N and Windows XP Professional N

For more information about Windows Media Player, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/player/versions.aspx

Keywords: kbtshoot kbprb kbexpertisebeginner kbwinliveportal KB944031

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