Microsoft KB Archive/311384

= Access Violation in the Queue Manager When a Service Application Opens a Queue =

Article ID: 311384

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Message Queuing 2.0

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This article was previously published under Q311384



SYMPTOMS
When a service application opens a queue, you may receive an access violation error message in the Microsoft Message Queuing, also known as MSMQ, 2.0 Queue Manager.



CAUSE
The access violation check code in the Queue Manager receives a NULL pointer for the queue security descriptor.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date         Time   Version       Size  File name ---  Aug-09-2001  14:12  5.0.0.720  278,800  Mq1repl.dll May-29-2001 15:22  5.0.0.720   14,096  Mq1sync.exe May-29-2001 15:22  5.0.0.735   71,120  Mqac.sys Aug-09-2001 14:12  5.0.0.735  214,288  Mqads.dll May-29-2001 15:23  5.0.0.720   21,776  Mqbkup.exe Aug-09-2001 14:12  5.0.0.720   29,456  Mqcertui.dll Aug-09-2001 14:12  5.0.0.720   49,424  Mqclus.dll Aug-09-2001 14:12  5.0.0.720   29,968  Mqdbodbc.dll Aug-09-2001 14:12  5.0.0.720   75,536  Mqdscli.dll Aug-09-2001 14:12  5.0.0.735   41,744  Mqdssrv.dll May-29-2001 15:23  5.0.0.720   98,064  Mqmig.exe Aug-09-2001 14:12  5.0.0.720  263,952  Mqmigrat.dll Aug-09-2001 14:12  5.0.0.720  223,504  Mqoa.dll Aug-09-2001 14:12  5.0.0.720    7,952  Mqperf.dll Aug-09-2001 14:12  5.0.0.739  418,576  Mqqm.dll Aug-09-2001 14:12  5.0.0.720    8,464  Mqrperf.dll Aug-09-2001 14:12  5.0.0.738   91,920  Mqrt.dll Aug-09-2001 14:12  5.0.0.738   70,416  Mqsec.dll Aug-09-2001 14:12  5.0.0.720  400,144  Mqsnap.dll May-29-2001 15:23  5.0.0.720   14,096  Mqsvc.exe Aug-09-2001 14:12  5.0.0.720   24,336  Mqupgrd.dll Aug-09-2001 14:12  5.0.0.738  108,304  Mqutil.dll Aug-09-2001 14:12  5.0.0.720   64,784  Msmq.cpl Aug-09-2001 14:12  5.0.0.720  159,504  Msmqocm.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MSMQ

Keywords: kbprb kbqfe KB311384

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