Microsoft KB Archive/916397

= You may have to provide your activation key every time that you start Groove =

Article ID: 916397

Article Last Modified on 7/7/2006

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APPLIES TO


 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition

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SYMPTOMS
You may have to provide your activation key to reactivate Groove Virtual Office or Groove Workspace every time that you start it if the following conditions are true:
 * You are in a managed Groove domain.
 * Your license key is not from that domain.



CAUSE
This issue occurs because your Groove Management Server does not recognize your license.



RESOLUTION
To resolve this issue, ask your Groove domain administrator for an activation key that can be used for your domain.

Additional query words: TCN-01644

Keywords: kbtshoot kbexpertiseinter KB916397

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