Microsoft KB Archive/329907

= Internet Explorer Stops Responding with an &quot;Access Violation&quot; Error Message =

Article ID: 329907

Article Last Modified on 2/1/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Professional

 Microsoft Windows 2000 Standard Edition

 Microsoft Windows NT 4.0

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul> </li> Microsoft Internet Explorer 5.5, when used with:  Microsoft Windows 2000 Standard Edition</li></ul>

 Microsoft Windows NT 4.0</li></ul>

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul> </li></ul>

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This article was previously published under Q329907

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<div class="symptoms_section">

SYMPTOMS
Internet Explorer may stop responding, and you may receive an &quot;Access Violation (0xC0000005 exception)&quot; error message.

<div class="cause_section">

CAUSE
This problem may occur if a Web page uses the following style:

p{cssText: font-weight: bold;}

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Internet Explorer 6.0 SP1

<pre class="fixed_text">  Date         Time   Version        Size       File name 18-Oct-2002 15:32  6.0.2800.1128  2,788,864  Mshtml.dll Internet Explorer 5.5 SP2

<pre class="fixed_text">  Date         Time   Version         Size       File name -  18-Oct-2002  15:39  5.50.4922.1800  2,757,392  Mshtml.dll The German version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Internet Explorer 6.0 SP1 <pre class="fixed_text">  Date         Time   Version        Size       File name 18-Oct-2002 15:37  6.0.2800.1128  2,788,864  Mshtml.dll Internet Explorer 5.5 SP2

<pre class="fixed_text">  Date         Time   Version         Size       File name -  18-Oct-2002  16:37  5.50.4922.1800  2,757,392  Mshtml.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbie600presp2fix kbie600sp2fix KB329907

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