Microsoft KB Archive/188998

= Using Two Modems Causes Name Resolution Problems =

Article ID: 188998

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q188998



SYMPTOMS
After you create a duplicate RAS phonebook entry for the same provider and associate it with a second modem, the Proxy server is configured to use one modem and the Exchange Internet Mail Service is configured to use the other. When both the Proxy server and the Internet Mail Service attempt to dial at the same time, you receive a duplicate name error and both processes fail.



RESOLUTION
Use the same RAS phonebook entry for both the Proxy and Internet Mail Service. You can also use two different RAS phonebook entries with two different providers.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: smallbiz

Keywords: kbnofix kbprb KB188998

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