Microsoft KB Archive/190559

= Cannot Play Wave Audio Files Created on Palm-size PC =

Article ID: 190559

Article Last Modified on 9/29/2006

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.01 Professional Edition
 * Microsoft Windows CE Services 2.0

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This article was previously published under Q190559



SYMPTOMS
If you record a wave audio (.wav) file on a Palm-size PC (P/PC), you may be unable to play the file on a desktop computer.



CAUSE
This behavior can occur if the Mobile Voice CODEC is not installed on the desktop computer.



RESOLUTION
To resolve this issue, install the latest version of ActiveSync 3.1 on the desktop computer. ActiveSync version 3.1 is available from the following Microsoft Web site:

http://www.microsoft.com/windowsmobile/activesync/default.mspx

Additional query words: ppc sound music

Keywords: kbprb kbsound KB190559

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