Microsoft KB Archive/188068

= Plus! 98: Cannot Play Video Clip in Picture It! Express Help =

Article ID: 188068

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Plus! 98 Standard Edition

-



This article was previously published under Q188068



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
When you attempt to play one of the video clips in Microsoft Picture It! Express Help, you may be prompted to insert the Plus! 98 CD-ROM when the Plus! 98 CD-ROM is already in the CD-ROM drive.



CAUSE
This behavior can occur if you install Plus! 98 from a hard disk or over a network.



RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve this issue, use Registry Editor to change the value data of the Help Media value in the following registry key   \HKEY_LOCAL_MACHINE\Software\Microsoft\Picture It! Express\InstallDest to :\PIE\UAFiles, where is the letter of the CD-ROM drive.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Plus! 98, version 1.0.

Additional query words: plus98 pie movie

Keywords: kbenv kbprb kbui KB188068

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.