Microsoft KB Archive/247678

= OL2000: Error Message: "Outlook Caused an Invalid Page Fault in Module Msvcrt.dll" When Creating an Appointment =

Article ID: 247678

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q247678





SYMPTOMS
When you try to create a new appointment you may receive the following error message:

Outlook caused an Invalid Page Fault in module Msvcrt.dll

-or-

Outlook stops responding.



CAUSE
The program Registry Fixer, a component of Fix-It Utilities 2000 and the System Suite 2000, published by Mijenix Corporation, may have made changes to the registry which prevents the creation of new appointments.



RESOLUTION
Run the Undo function in Registry Fixer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

This error occurs when your run the Registry Cleaner (Fix-It) and choose to remove unused time zones. You can click the drop-down list and see what time zones are going to be removed. You might note that your time zone is listed for deletion even though it is in use.

What you are left with in the Registry is the following:

HKEY_LOCAL_MACHINE\software\Microsoft\Windows\CurrentVersion\Time Zones

with a value of:

(Default) "Pacific Standard Time"

Additionally, if you open the Control Panel, Date and Time, Time Zone (tab), you may receive the following error message:

An error occurred while Windows was working with the Control Panel file \system\timedate.cpl

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

You may obtain more information about Mijenix Corporation by visiting their Web site at the following address:

http://www.mijenix.com/

Additional query words: OL2K fixit registryfixer regedit

Keywords: kbprb KB247678

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