Microsoft KB Archive/219268

= Unable to Install Programs with Eudora Pro Installer =

Article ID: 219268

Article Last Modified on 10/1/2002

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APPLIES TO


 * Microsoft Internet Explorer 5.0

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This article was previously published under Q219268



SYMPTOMS
When trying to install a program in the Eudora Pro Installer tool by double-clicking its icon in the list, the appropriate Setup program may not start.



CAUSE
This behavior can occur if you are running Internet Explorer version 5. Internet Explorer version 5 installs a version of the Comctl32.dll file that is not totally compatible with the double-click functionality in the Eudora Pro Installer tool.



RESOLUTION
To work around this issue, do not double-click the program you want to install, instead, click the appropriate component in the Eudora Pro Installer tool, and then click Install.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: commcenter 5.0 5.00

Keywords: kbprb kb3rdparty KB219268

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