Microsoft KB Archive/236958

= OLEXP: ErrMsg: "An unexpected error has occurred" When You Download Newsgroup Names =

Article ID: 236958

Article Last Modified on 7/13/2004

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0

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This article was previously published under Q236958



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you attempt to download newsgroup names, you receive the following error message:

An unknown error has occurred.

The download of newsgroup names stops.



CAUSE
This behavior may be caused by a newsgroup with no name in the newsgroup list.



WORKAROUND
Contact the administrator of the news server and request the newsgroup be given a name. Or, request the newsgroup be removed from the server.

Additional query words: title missing empty

Keywords: kbprb KB236958

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