Microsoft KB Archive/186540

= Terminal Server Error Messages: 2300 to 2399 =

Article ID: 186540

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q186540



SUMMARY
This article describes Terminal Server error messages 2300 to 2399.



Error 2300
This operation is not supported on computers with multiple networks.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You cannot run this command on a computer that is on multiple networks.

Action: No action is needed.

Error 2310
This shared resource does not exist.

Explanation: The share name you specified does not exist.

Action: Check the spelling of the share name. To display a list of resources shared on the server, type:

NET SHARE

Error 2311
This device is not shared.

Explanation: The device you specified is not shared.

Action: Check the spelling of the device name. To share the device, type:

NET SHARE sharename=devicename

Error 2312
A session does not exist with that computer name.

Explanation: The specified computer does not have a session with the server.

Action: Check the spelling of the computer name. To display a list of workstations and users that have sessions with the server, type:

NET SESSION

Error 2314
There is not an open file with that identification number.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. There is no open file on the server corresponding to the number you specified.

Action: Check the identification number of the open file. To display a list of open files and their identification numbers, type:

NET FILE

Error 2315
A failure occurred when executing a remote administration command.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The command cannot run on the remote server, probably because of a problem with the server's operating system configuration.

Action: Have your network administrator check the configuration of the server's operating system.

Error 2316
A failure occurred when opening a remote temporary file.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The command could not be completed because it could not open a temporary file on the server.

Action: See your network administrator. If you need further help, contact technical support.

Error 2317
The data returned from a remote administration command has been truncated to 64K.

Error 2318
This device cannot be shared as both a spooled and a non-spooled resource.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You cannot route requests from both a printer queue and a communication-device queue to the same device.

Action: To assign the device to a printer queue, you must first remove it from all communication-device queues. To assign the device to a communication-device queue, you must remove it from all printer queues.

Error 2319
The information in the list of servers may be incorrect.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2320
The computer is not active in this domain.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. Your computer is not active in the domain you specified.

Action: To perform tasks in the specified domain, you must add the domain to the list of domains in which the workstation is a member.

Error 2321
The share must be removed from the Distributed File System before it can be deleted.

Error 2331
The operation is invalid for this device.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The command cannot be used on a communication-device queue.

Action: If you need further help, contact your network administrator.

Error 2332
This device cannot be shared.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The device name you typed does not represent a valid local device that can be shared.

Action: Select a valid device name.

Error 2333
This device was not open.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You tried to purge an empty communication-device queue.

Action: No action is needed.

Error 2334
This device name list is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2335
The queue priority is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2337
There are no shared communication devices.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server is not sharing any communication-device queues, so the command you typed is invalid.

Action: No action is needed.

Error 2338
The queue you specified does not exist.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The queue name you typed does not exist.

Action: Check the spelling of the queue name.

Error 2340
This list of devices is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2341
The requested device is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The device name is invalid because it does not represent a physical device or because the device hardware is faulty.

Action: Check the spelling of the device name, and then retype the command. If the problem persists, contact your network administrator. Your administrator should use diagnostics to check that the device hardware is properly installed and working. For more assistance, contact your hardware dealer.

Error 2342
This device is already in use by the spooler.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This device is used with a printer queue. You cannot use a device with both printer queues and communication-device queues.

Action: To use this device with a communication-device queue, you must first disconnect all printer queues from it.

Error 2343
This device is already in use as a communication device.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This device is used with a communication-device queue. You cannot use a device with both communication-device queues and printer queues.

Action: To use this device with a printer queue, you must disconnect all communication-device queues from it.

Error 2351
This computer name is invalid.

Explanation: The specified computer name is invalid.

Action: Contact technical support.

Error 2354
The string and prefix specified are too long.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2356
This path component is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2357
Could not determine the type of input.

Explanation: A software error occurred.

Action: Contact technical support.

Error 2362
The buffer for types is not big enough.

Explanation: A software error occurred.

Action: Contact technical support.

Error 2370
Profile files cannot exceed 64K.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The profile is too large. Profile files can be no larger than 64 kilobytes.

Action: Remove unnecessary commands from the profile and try loading it again.

Error 2371
The start offset is out of range.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2372
The system cannot delete current connections to network resources.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. Loading the profile failed because one or more connections between your computer and other network computers are active. LAN Manager could not delete the active connections.

Action: If you were trying to load the profile onto a workstation, be sure the workstation is not actively using any shared resources. Be sure the current directory in each session is not a shared directory. If you were trying to load the profile onto a server, you must wait until none of the server's shared resources are being actively used. To see which users are actively using the server's resources, type:

NET FILE

Error 2373
The system was unable to parse the command line in this file.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The profile contains an invalid command.

Action: Check the profile. See your network administrator if you need assistance.

Error 2374
An error occurred while loading the profile file.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The system could not open the profile.

Action: The profile file may be damaged. Create a new profile. If you need assistance, contact your network administrator.

Error 2375
Errors occurred while saving the profile file. The profile was partially saved.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You are logged on with an account that does not have sufficient privilege to save the server's entire current configuration. Only part of the configuration was saved to the profile.

Action: Log on with an account that has administrative privilege (or server operator privilege) before saving a server profile.

Error 2377
Log file *** is full.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The log file is too large.

Action: Clear the log file or increase the MAXERRORLOG entry in the computer's configuration file. If you need assistance, contact your network administrator.

Error 2378
This log file has changed between reads.

Explanation: You cannot begin reading the log file from the previously established position because the log file has changed since the last time you read it.

Action: Read the log file from the beginning.

Error 2379
Log file *** is corrupt.

Error 2380
The source path cannot be a directory.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The source path you typed is a directory name, which is not allowed.

Action: You must include a filename or wildcard in the path. To copy all files in a directory, type:

COPY [source]\*.* destination

Error 2381
The source path is illegal.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You referred to a nonexistent drive, directory, or filename, or you typed the command incorrectly.

Action: Check the spelling of the source or pathname you have typed. Remember to precede computer names with two backslashes, as in the following example:

\\computername.

Error 2382
The destination path is illegal.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The destination path does not exist.

Action: Check the spelling of the destination path. If you need more information, see your network administrator.

Error 2383
The source and destination paths are on different servers.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2385
The Run server you requested is paused.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You tried to run a program or command on a server that is paused.

Action: See your network administrator. The administrator must continue the server for your command to run.

Error 2389
An error occurred when communicating with a Run server.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. LAN Manager found a problem while trying to complete the task.

Action: Type the command again in a few minutes. If you continue to receive this message, see your network administrator.

Error 2391
An error occurred when starting a background process.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. LAN Manager found a problem while trying to complete the task.

Action: Type the command again in a few minutes. If you continue to receive this message, see your network administrator.

Error 2392
The shared resource you are connected to could not be found.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. LAN Manager found a problem while trying to complete the task.

Action: Type the command again in a few minutes. If you continue to receive this message, see your network administrator.

Keywords: kbinfo KB186540

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