Microsoft KB Archive/309818

= XFOR: Directory Synchronization Does Not Respond Between Exchange Server and Novell GroupWise =

Article ID: 309818

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q309818



SYMPTOMS
When you try to perform directory synchronization (dirsync) between Microsoft Exchange 2000 Server or Microsoft Exchange Server 5.5 and Novell GroupWise, the directory synchronization process may not respond. The Lsdxa.exe process for the Novell GroupWise Connector continues to run.

If you increase logging on the Novell GroupWise Connector, the following error messages are displayed in the Microsoft Exchange Connectivity Administrator (Lsadmin.exe) logs.

2001/10/09 10:03:07- CONTROL-SERVICE(09fc) 1 00001:Operating system error {WIN32:32(The process cannot access the file because it is being used by another process.)} from eraseFile >> fm(340)

2001/10/09 10:03:07- CONTROL-SERVICE(09fc) 2 01158:Error {Access denied} - Deleting file C:\Program Files\Exchsrvr\conndata\TEMP\DXAGWISE.txt

On an Exchange 2000 Server computer, the logs are located in the following folder:

\Exchsrvr\Conndata\Logs

NOTE: On an Exchange 2000 Server computer, the  folder is not created by default. You must manually create the  folder, and then name the folder. After you perform this procedure, you must stop and then restart the Microsoft Exchange Connectivity Controller service and the Microsoft Exchange Connector for Novell GroupWise.

On an Exchange Server 5.5 computer, the logs are located in the following folder:

Exchsrvr\Connect\Exchconn\Logs



RESOLUTION
To resolve this behavior, delete the Dxagwise.txt file that exists in the Temp folder, and then make sure that the correct permissions are assigned to the Temp folder. The Administrators Group and the System account have Full Control permissions by default.

NOTE: The Temp folder on the Exchange 2000 Server computer is located in the following folder:

\Exchsrvr\Conndata\Temp

The Temp folder on the Exchange Server 5.5 computer is located in the following folder:

Exchsrvr\Connect\Exchconn\Temp



MORE INFORMATION
For additional information about the Exchange Connectivity Administrator (Lsadmin utility), click the article numbers below to view the articles in the Microsoft Knowledge Base:

269040 XFOR: How to Use Lsadmin.exe on Exchange 2000 Server

295307 XFOR: How to Enable and Increase Logging for Microsoft Exchange Connectivity Controller Connectors

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: exch2kp2w dirsync novell groupwise access denied

Keywords: kberrmsg kbpending kbprb KB309818

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