Microsoft KB Archive/161224

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Error Message During Setup on DEC Ultra II Laptop

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Q161224

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The information in this article applies to:


 * Microsoft Windows 95 OEM Service Release, versions 2, 2.1

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SYMPTOMS
When you are installing Windows 95 OEM Service Release 2 (OSR2) on a DEC Ultra II P133 or P150 laptop computer, you may receive an error message on a blue screen.

CAUSE
This behavior can occur if the Viking Memory 9443195a 16-MB add-on memory module is installed in your computer. This memory module is incompatible with the DEC Ultra II P133 and P150 laptop computers.

RESOLUTION
To work around this problem, use one of the following methods:


 * Disable PC Audio in the computer's CMOS settings, and then run Setup again.
 * Contact Viking Components or a hardware vendor to exchange the memory for a compatible module.

Additional query words: 95 fatal exception gpf page fault kberrmsg

Keywords : osr2 win95

Issue type :

Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210