Microsoft KB Archive/237524

= Encarta World English Dictionary 2000: Setup Installs an Earlier Version of Microsoft System Information =

Article ID: 237524

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Reference Suite 2000
 * Microsoft Encarta World English Dictionary 2001

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This article was previously published under Q237524



SYMPTOMS
When you install Microsoft Encarta World English Dictionary 2000, Setup installs a version of the Microsoft System Information tool that may be earlier than the version that is already installed on your hard disk.

NOTE: If Microsoft System Information is already installed on your hard disk, it is not overwritten.



RESOLUTION
To resolve this issue, run the MsInfofx.exe file that is included with Encarta World English Dictionary 2000, and then remove the earlier version of the Microsoft System Information tool. To do this, use the following methods.

Run the MsInfofx.exe File
 Insert the Encarta World English Dictionary 2000 Dictionary Disc CD-ROM into the CD-ROM drive. Click Start, and then click Run. In the Open box, type the following line



where  is the drive letter of the CD-ROM drive. Click OK, and then click OK again. Click Yes, and then click OK.

Remove the Earlier Version of Microsoft System Information
 Click Start, and then click Run.</li> In the Open box, type the following line



where  is the drive letter of your hard disk.</li> Click OK.</li> Right-click the MsInfoRf folder.</li> Click Delete. If you are prompted to confirm the folder deletion, click Yes.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multi multi-media media mm ewed msinfo

Keywords: kbbug kbpending kbsetup KB237524

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