Microsoft KB Archive/146819

= Diamond Stealth 64 2001 Series Video Card Support =

Article ID: 146819

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q146819



SYMPTOMS
Diamond Stealth 64 2001 series video cards use the S3 trio64V+ chip set and are not supported by the normal S3 video driver supplied with Windows NT. During Windows NT Setup your computer may hang while performing the video test or later while booting into Windows NT after the installation is complete.



WORKAROUND
In Windows NT Setup, perform a custom installation. When the computer configuration screen displays:

Processor:

video type:

keyboard:

keyboard layout:

pointing device:

Manually change the video type from: "VGA or COMPATIBLE" to "STANDARD VGA 640x480x16 color" during the text portion of Windows NT Setup.

During the Graphical User Interface (GUI) portion of Setup, the display type will be identified as a VGA Compatible - accept this choice and finish Windows NT Setup.

After Windows NT is installed, from the Display section of Control Panel, choose Change Display Type. Select the drivers provided by Diamond Multimedia systems Inc. to install the correct drivers.

You can get these new drivers from a number of ways:

Postal Service : Diamond Multimedia Systems, Inc. 2880 Junction Avenue San Jose, CA 95134

Voice (Main) : (408) 325-7000

Voice (TechSppt): (408) 325-7100 [M-F 6-7; Sat 8-4 Pacific] [plus 24hr automated help]

FAX (Main) : (408) 325-7070

FAX (Support) : (408) 325-7171

BBS (to 14400) : (408) 325-7080 BBS (to 28800) : (408) 325-7175

CompuServe : GO DMNDONLINE

America Online : GO DIAMOND

World Wide Web : WWW.DIAMONDMM.COM

NOTE: The Windows NT 3.51 Service Pack 5 contains an updated S3 video driver which correctly supports the S3 Trio64V+ chipset.

The products discussed here are manufactured by Diamond Multimedia systems Inc, vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding the products' performance or reliability.

Additional query words: prodnt 3.50 3.51

Keywords: KB146819

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