Microsoft KB Archive/297481

= XCON: Event ID 2007 Occurs When Exchange Notes Connector Is Heavily Used =

Article ID: 297481

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q297481





SYMPTOMS
When the Microsoft Exchange Connector for Lotus Notes is heavily used, the following event ID messages may be logged in the Exchange 2000 application log. The 2007 event ID message is consistently followed by a 2024 event ID message:

Event Type: Error

Event Source: MSExchangeIS Mailbox Store

Event Category: MTA Connections

Event ID: 2007

Date: 4/19/2001

Time: 2:51:32 PM

User: N/A

Computer:

Description: om_get returned error 0x14 on database First Storage Group\Mailbox Store  For more information, click http://search.support.microsoft.com/search/?adv=1.

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Event Type: Error

Event Source: MSExchangeIS Mailbox Store

Event Category: MTA Connections

Event ID: 2024

Date: 4/19/2001

Time: 2:51:32 PM

User: N/A

Computer:

Description: Unable to access the object manager (OM) object from the Microsoft Exchange MTA for MH_T_CONTENT. For more information, click http://search.support.microsoft.com/search/?adv=1.

The store working set may also increase dramatically during this time. However, when this problem occurs, messages are still processed.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.



MORE INFORMATION
For additional information about increased logging on the information store, click the article number below to view the article in the Microsoft Knowledge Base:

151214 XADM: Send and Receive Logs in MDBDATA Directory

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

184699 XADM: Store.exe Working Set Performance Counter Keeps Growing

Additional query words: NMC

Keywords: kbbug kbexchange2000sp2fix kbfix KB297481

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