Microsoft KB Archive/275478

= The Microsoft pointing device is not detected on the Macintosh operating system =

Article ID: 275478

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft Habu Laser Gaming Mouse
 * Microsoft IntelliPoint 6.1
 * Microsoft IntelliPoint 6.0
 * Microsoft IntelliPoint 5.2
 * Microsoft IntelliPoint 5.1
 * Microsoft IntelliPoint 4.12
 * Microsoft IntelliPoint 1.1 for Macintosh
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft Laser Mouse 6000
 * Microsoft Wireless Optical Desktop 3000
 * Microsoft Optical Mouse
 * Microsoft Wireless Laser Desktop 6000
 * Microsoft Wireless Laser Desktop 6000 v2.0
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Laser Desktop 5000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop 5000
 * Microsoft Wireless Optical Desktop 4000
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Natural Ergonomic Desktop 7000

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This article was previously published under Q275478



SYMPTOMS
When you connect a universal serial bus (USB) Microsoft pointing device to a Macintosh computer, the pointing device may not be detected by the computer.



CAUSE
This issue may occur if the USB HID Driver extension is turned off.



RESOLUTION
To resolve this issue, turn on the USB HID Driver extension. To do this, follow these steps:
 * 1) Click the Apple Menu.
 * 2) Point to Control Panels, and then click Extensions Manager.
 * 3) Under Extensions, click to select the check box that is next to USB HID Driver.
 * 4) Click Restart.



MORE INFORMATION
The USB HID Driver is the extension that enables all USB devices that are attached to the Macintosh computer to be detected by the computer.

The USB HID Driver is required for the MAC OS 8.5.1 through 9.0.4.

The USB HID Driver is installed as an upgrade by GameSprockets version 1.7.5.

The USB HID Driver does not have to be active to run the IntelliPoint software on MAC OS 9.1 or a later version.

Additional query words: 1.10 intelli point mouse human interface device macos explorer

Keywords: kbhardware kbenv kbprb KB275478

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