Microsoft KB Archive/321943

= The Opera Internet Browser May Cause an Error Message =

Article ID: 321943

Article Last Modified on 5/2/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q321943



SYMPTOMS
While you are using the Opera Software Internet browser on a Windows XP-based computer, you may receive the following error message:

opera.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:   App name    App version   Module name   Module version   Offset -  opera.exe   6.0.1010.0    unknown       0.0.0.0          00000000



CAUSE
Microsoft has investigated this issue and has determined that it is a problem with the Opera 6.01 for Windows program. You may want to contact Opera Software for additional support.



RESOLUTION
As of May 1, 2002, visit the following Opera Software Web site to obtain support for Opera Software programs:

http://www.opera.com/support/

For more information about Opera Software, visit the following Opera Software Web site:

http://www.opera.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
For information about how to contact Opera Software, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB321943

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