Microsoft KB Archive/931581

= Error message when you try to start a SoftGrid application: &quot;Error code: xxxxxx-xxxxxx01-0003100E&quot; =

Article ID: 931581

Article Last Modified on 5/15/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to start a Microsoft SoftGrid application, you receive the following error message:

The SoftGrid Client could not launch.

The user cancelled the launch during authentication.

Error code: 01-0003100E



CAUSE
This behavior occurs when you select Cancel in the Softricity SoftGrid Client logon dialog box.

Keywords: kbexpertiseinter kbtshoot KB931581

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