Microsoft KB Archive/183935

= OL98: Unable to Import Lotus Organizer 97 GS Files =

Article ID: 183935

Article Last Modified on 8/4/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q183935





SYMPTOMS
When you attempt to import a Lotus Organizer 97 GS file into Microsoft Outlook 98 using the Import And Export Wizard, the only option available in the Files Of Type list is Lotus Organizer 97 (*.OR3).



CAUSE
Outlook does not have a converter for Lotus Organizer 97 GS, and therefore does not support the .OR4 file format.



RESOLUTION
Export the data from Lotus Organizer using the dBase format, and import the dBase file into Outlook.

Exporting the Data in Organizer
To export the data in Lotus Organizer, follow these steps:
 * 1) In Lotus Organizer, on the File menu, click Export.
 * 2) Click the Look In box and select the location of the file you want to export, and then click the file name.
 * 3) Click dBASE (*.DBF) in the Files Of Type list.
 * 4) Click the From Section box and select the section from which you want to export information.
 * 5) Click the Field Mapping box and select the field mapping you want to use.
 * 6) Click Mapping to map specific fields and save your field mapping selections.
 * 7) Click Options to select additional export options. Click OK, and then click Export.

Importing the Data into Outlook
Organizer 97 GS uses different field names than Outlook. Refer to the following Microsoft Knowledge Base articles to ensure your data imports as expected:

182728 OL98: Field Mapping for Importing Not Available

185418 OL98: Data Missing When Importing and Exporting

To import the data into Outlook, follow these steps:
 * 1) In Outlook, on the File menu, click Import And Export to start the wizard.
 * 2) Click "Import from another program or file" in the "Choose an action to perform" list, and click Next.
 * 3) In the "Select file type to import from" list, click dBase, and click Next.

NOTE: If you do not see dBase in the "Select file type to import from" list, you need to add the PIM converters component. For information on adding components, see the "References" section later in this article.
 * 1) Click Browse, locate and select the file you exported from Organizer, click OK, and click Next.
 * 2) Select the destination folder, and click Next.
 * 3) Click to select the "Import into the folder" check box to complete the process.



MORE INFORMATION
Lotus Organizer 97 is manufactured by IBM, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

