Microsoft KB Archive/910621

= Error message when you run a Hardware Compatibility Test on a computer that is running Windows Server 2003 for Itanium-based Systems: &quot;Stop 0x0000009C&quot; =

Article ID: 910621

Article Last Modified on 3/28/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
Consider the following scenario. You run one of the following Hardware Compatibility Tests (HCTs) on a computer that is running Microsoft Windows Server 2003 for Itanium-based Systems:
 * The Driver-verifier test
 * The DCDP 14-Day Stress test

Additionally, the computer has at least 8 gigabytes (GB) of RAM installed. In this scenario, you may receive a Stop error message that is similar to the following:

STOP 0x0000009C

MACHINE_CHECK_EXCEPTION

Note The various  values in this error message have different meanings, depending on the processor type.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: 0x9C BugCheck C Bug Check Winx64 Windowsx64 64bit 64-bit

Keywords: kbwinserv2003presp2fix kbexpertiseadvanced kberrmsg kbqfe kbhotfixserver KB910621

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