Microsoft KB Archive/320278

= You receive a &quot;The custom dictionary  is not available &quot; error message when you use the Portuguese (Brazilian) proofing tools in Word =

Article ID: 320278

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q320278



SYMPTOMS
When you use the Portuguese (Brazilian) proofing tools and add an entry to the Custom.dic file that contains the at sign (@), you receive the following error message:

The custom dictionary  is not available.

This error message occurs whether you add the at sign by itself, or as part of a longer string, such as an e-mail address.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Word 2002   Date         Time   Version   Size     File name 05-Apr-2002 13:05             63,488  Lpk.msp 05-Apr-2002 13:05            154,624  Lpk_Admin.msp 05-Apr-2002 13:11            176,128  Mssp3pb.msp 05-Apr-2002 13:15            256,000  Mssp3pb_Admin.msp 05-Apr-2002 13:13              2,964  Readme.txt Word 2000   Date         Time   Version            Size    File name --  02-Apr-2003  00:52                  1,214,976  Lpkcd3ff.msp 02-Apr-2003 00:47                  1,096,192  Lpkcd3op.msp 02-Apr-2003 00:20                  1,275,904  Mssp3pbff.msp 02-Apr-2003 00:07                  1,158,144  Mssp3pbop.msp 15-Apr-2003 03:02                  6,306,816  Ptk.msp 15-Apr-2003 03:12                  6,309,888  Ptkff.msp After the hotfix is installed, the following files will have the listed attributes or later:

Word 2002   Date         Time   Version    Size     File name ---  22-Mar-2002  06:53  7.0.0.27   434,176  Mssp3pb.dll Word 2000: Installed with Portuguese Language Pack (LPK) or Portuguese Office   Date         Time   Version            Size    File name --  15-Feb-2001  14:52                  1,336,400  Mssp3en.lex 12-Aug-2002 13:02  7.0.0.28          487,482  Msspell3.dll Word 2000: Installed with Portuguese Proofing Tools (PTK)   Date         Time   Version            Size    File name --  15-Sep-2000  22:05                  3,993,607  Msgr2en.lex 19-Oct-2001 16:51  7.0.0.9         1,155,072  Msgr2pb.dll 05-Dec-2002 12:10  3.0.0.35        1,564,672  Msgrit32.dll 25-Apr-2002 16:52  1.0.1.9           856,064  Msgrsw32.dll 13-Nov-2001 19:35                  2,728,382  Msgr_sw.lex 28-Feb-2003 18:08  1.7.0.82          364,603  Mspfr32.dll 16-Jan-2003 13:51  5.6.1.4           118,784  Msphu32.dll 25-Mar-2003 01:07                    363,359  Mssp3en.lex_eng 15-Feb-2001 15:52                  1,336,400  Mssp3en.lex_ptb 19-Mar-2003 22:26                    562,355  Mssp3ena.lex 17-Oct-2000 18:05  1.0.0.32          323,584  Msspell3.dll_ita 12-Aug-2002 14:02  7.0.0.28          487,482  Msspell3.dll_ptb 29-Jan-2003 20:38  7.0.0.16          311,296  Msthel32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: FIX

Keywords: kberrmsg kbbug kbfix kbofficexppresp2fix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbofficexpsp2fix KB320278

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