Microsoft KB Archive/830686

= Windows NT 4.0 server stops responding with a &quot;Stop 0x0A&quot; error message =

Article ID: 830686

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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SYMPTOMS
Your Microsoft Windows NT Server 4.0 computer may unexpectedly shut down or stop responding, and you may receive the following stop error message:

STOP: 0x0A



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name -  28-Oct-2003  13:12  4.0.1381.7241  125,680  Netbt.sys Note: Because of file dependencies, you must have installed Windows NT 4.0 Service Pack 6a (SP6a) to install this hotfix.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Additional query words: stop error 0x0A Netbt

Keywords: kbhotfixserver kbqfe kbfix kbbug KB830686

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