Microsoft KB Archive/157752

= Microsoft Knowledge Base =

Remote Mail Disconnects After Downloading Headers
Last reviewed: July 25, 1997

Article ID: Q157752

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3, 2.0

SYMPTOMS
When you use the Remote Mail feature of Microsoft Exchange to download headers from MSN, The Microsoft Network, you may be disconnected from MSN even though you have not enabled the "Disconnect after updating headers from remote mail" option.

RESOLUTION
To work around this problem, start MSN and then use Remote Mail to down- load headers. Note that you need to either open Microsoft Exchange and then start MSN or disable the "Download mail when e-mail starts up from MSN" option to avoid having mail automatically downloaded.