Microsoft KB Archive/121010

= System Hangs and/or WAV File Repeats When Using MOUSEVKD.386 =

Article ID: 121010

Article Last Modified on 7/23/2007

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APPLIES TO


 * Microsoft Mouse Driver 9.0 Standard Edition
 * Microsoft Mouse Driver 9.01 Standard Edition
 * Microsoft IntelliPoint 1.0
 * Microsoft Natural Keyboard

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This article was previously published under Q121010



SYMPTOMS

 * Wave (.WAV) files play in a continuous loop when you run Windows, and the computer stops responding (hangs), requiring that you reboot the system to break out of the loop.

-or-
 * The system hangs and requires a reboot because of other conflicts between peripherals.



CAUSE
These problems can occur after you install the version 9.0 or 9.01 Microsoft Mouse driver, which in turn installs MOUSEVKD.386 in Windows. This new virtual keyboard driver causes conflicts with peripherals that use Interrupt (IRQ) 12.



RESOLUTION
 Change the peripherals to interrupts other than IRQ 12 to eliminate conflicts.

-or- If you are using a serial mouse, you can install the older native Windows virtual keyboard driver. To make this change, the KEYBOARD= line in the [386Enh] section of the SYSTEM.INI file must be changed from

[386Enh] keyboard=C:\\MOUSEVKD.386

(where  is the directory containing the 9.0 or 9.01 driver)

to:

keyboard=*VKD





MORE INFORMATION
The Windows virtual keyboard driver (*VKD) is replaced with MOUSEVKD.386 when you install Microsoft Mouse driver version 9.0 or 9.01. This virtual driver(VxD) affects the way the 8042 keyboard controller chip is handled. This is primarily for synchronization of the PS/2-style mouse. (The PS/2- style mouse interface is connected through this chip.) IRQ 12 is dedicated to the PS/2-style interface at the hardware level. This is defined by the hardware architecture and cannot be changed.

Peripheral devices that allow selection of IRQ 12 can create interrupt conflicts, causing the system to hang when the new VxD is loaded. The VxD is controlling the PS/2 port and thus responding to IRQ 12.

This problem also occurs with the IntelliPoint 1.0 MSINPUT.386 file. NOTE: MOUSEVKD.386 is required only if a PS/2-style mouse is installed. A serial mouse works correctly with the *VKD and the 9.0 or 9.01 driver, but a PS/2-style mouse is erratic if the 9.0 or 9.01 driver is used without MOUSEVKD.386 installed.

Additional query words: 3.00 3.00a 3.0 3.0a 3.10 3.11 2.00 9.00 port repeated repeating motherboard hung loop sound intelipnt intellipnt intellpnt intellpoint windows for workgroups

Keywords: KB121010

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