Microsoft KB Archive/95961

= PC Win: Corrupted Address List Caused by Corrupted NETWORK.GLB =

Article ID: 95961

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.5

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This article was previously published under Q95961



SYMPTOMS
In version 3.0 of Microsoft Mail for Windows, the Address List can appear to be corrupted. When this occurs, no Global Address List (GAL) or Network List is visible (only a Personal Address List is available), or only some of the Network List is visible. The Microsoft Mail MS-DOS and Macintosh client applications are not affected.



CAUSE
The NETWORK.GLB file can cause this problem when a record lists the network name and mailbag in incorrect locations.



RESOLUTION
To verify this corruption, confirm that the size of the NETWORK.GLB file is a multiple of 122 bytes. If it is not, use the Debug utility to repair the file and test the address list.

If the NETWORK.GLB file is in good condition, check for possible lock on NETWORK.GLB, GAL.NME, GALINDEX.GLB, and GALNETPO.GLB. As a last option, reboot the server to release all locks on these files.

Additional query words: 3.00 PAL

Keywords: KB95961

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