Microsoft KB Archive/172494

= Microsoft Knowledge Base =

Connection Manager Is Not Fully Installed During Setup
Last reviewed: October 7, 1997

Article ID: Q172494

The information in this article applies to:


 * The Microsoft Network version 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

Connection Manager needs more files to install.

CAUSE
The MSN software may not be fully installed.

RESOLUTION
Complete the installation of the MSN software. To do so, follow these Steps:

  Insert the MSN 2.5 CD-ROM into the CD-ROM drive. If the MSN installation screen does not open automatically, follow these steps: a. Click Start, point to Find, and then click Files Or Folders. b. In the Named box, type "msnstart.exe" (without quotation marks). c. In the Look In box, click the CD-ROM drive. d. Click Find Now. e. Double-click the Msnstart.exe file in the list of found files.  Follow the installation instructions on the screen. When you are prompted to restart the computer, click Yes.