Microsoft KB Archive/297397

= Visio2002: Cannot Quit Visio After You Close a Drawing =

Article ID: 297397

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Visio 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition

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This article was previously published under Q297397



SYMPTOMS
After you close a drawing, you cannot quit Microsoft Visio. You can open, edit, and save drawings, but you cannot quit Visio.



CAUSE
This issue can occur if the following conditions are true:
 * 1) You open the Shapesheet spreadsheet while you are editing a drawing.
 * 2) You open the document stencil.



RESOLUTION
To quit Visio when this issue occurs, press the CTRL+ALT+DEL key combination to activate the Close Program window, and then click End Task for Microsoft Visio. You may have to press End Task a second time.

To work around this issue, open the document stencil before you open the Shapesheet spreadsheet.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prb exit quite close

Keywords: kbbug kbpending KB297397

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