Microsoft KB Archive/913549

= An update event does not trigger the callout function in Microsoft Dynamics CRM 3.0 =

Article ID: 913549

Article Last Modified on 12/7/2006

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APPLIES TO


 * Microsoft CRM Integration
 * Microsoft CRM Software Development Kit, when used with:
 * Microsoft Dynamics CRM 3.0
 * Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.



SYMPTOMS
You create a callout function that is triggered by the update event on a record. When a workflow rule is created to update a record in Microsoft Dynamics CRM 3.0, the update event does not trigger the callout function. Therefore, the callout function does not run.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm3 crm30 crm3.0

Keywords: kbmbsworkflow kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB913549

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