Microsoft KB Archive/192739

= MCIS 2.0 First Contact Sheet =

Article ID: 192739

Article Last Modified on 4/30/2002

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APPLIES TO


 * Microsoft Commercial Internet System 2.0

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This article was previously published under Q192739



SUMMARY
This article is to be used as the first contact form for MCIS 2.0 (Microsoft Commercial Internet Server). MCIS FIRST CONTACT FORM

Hardware information:

Computer type (brand):     ____________________________________________ CPU/Speed:                 _______ Memory:                    _______ Hard disk size/free space:                         ______________________ Network Card Brand:        __________________________

Server Operating System: Windows NT 3.5, 3.51 or 4.0______

Windows NT Service Packs installed (which?)        ______

MCIS Version: 1.0, 2.0                             ______

Windows NT Configuration:

Server Name:               _________________________

IP Address(es)on Server:   _________________________

Is this server a PDC, BDC, or a member server? _______________________

Is this Server the primary DNS server? (yes or no) _______________________ If no, what is primary DNS IP address? _______________________     What is primary DNS computer name? _______________________

Is this server a Membership Server:                _______________________ Yes: Type of Database (SQL or Access)           _______________________

No:  Membership Server Name                     _______________________ Type of Database (SQL or Access)                _______________________

Virtual Directories: If yes, list their names and locations          _______________________

MMC Information:

Have all the snap-ins been added? (yes or no)   _______________________

SMTP      ________

NNTP Feeds: Master ________ Slave  ________ Peer   ________

IMAP4   __________ LDAP    __________

Are the affected services running? (yes or no)   _______________________

List all error messages reported, including event logs, pop-up messages and browser logs:

Provide a detailed description of the problem:

List any troubleshooting steps already taken:

Customer impact: Low Medium  High  (choose one)    _______________________

Keywords: kbinfo KB192739

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