Microsoft KB Archive/890471

= Description of the Word 2003 post-Service Pack 1 hotfix package: November 29, 2004 =

Article ID: 890471

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Word 2003

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SUMMARY
''Microsoft has released a Microsoft Office Word 2003 post-Service Pack 1 hotfix package for Word 2003. This article describes the following items about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office Word 2003 issues that are fixed in the Word 2003 post-Service Pack 1 hotfix package that is dated November 29, 2004.

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Issues that the hotfix package fixes
This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:
 * When you use an ADVANCE field in a page of a Word 2003 document, Word may incorrectly move some of the text that follows the ADVANCE field to the next page. When Word puts the text on the next page, a blank area is left on the previous page where the text is supposed to be.

This issue occurs when all the following conditions are true:
 * Text is contained in a frame, and the frame covers the whole width of the page.
 * The text that is affected by the ADVANCE field is positioned underneath the frame by using the vertical position that is specified in the ADVANCE field.
 * When you make changes to a Word 2003 document, Word may stop responding. Additionally, if you open Task Manager, you see that the CPU usage is 100 percent.

This issue may occur when all the following conditions are true:
 * In the Page Setup dialog box, the Different first page check box is selected on the Layout tab.

Note To open the Page Setup dialog box, click File, and then click Page Setup.
 * You view the document in Print Layout view.
 * You have the track changes feature turned on.
 * The Use Balloons (Print and Web Layout) option on the Track Changes tab is active.

To view this tab, click Tools, and then click Options.
 * The header of the document contains a NUMPAGES field.

Note The NUMPAGES field is recalculated when the track changes feature is turned on. The track changes feature shows the NUMPAGES field as deleted and inserted.
 * The footer of the document contains an XML tag.
 * You type or change text in the document so that the revision balloons appear in the right margin.
 * If you create and then save a new document from a template that is located on a Web server in Word 2003, customizations from the template are missing when you reopen the document. This issue affects customizations to items such as toolbars, AutoText entries, and macros.

This issue occurs when you create a new document from a template that is located on a Web server. This issue occurs because a temporary copy of the template is copied to the Temporary Internet Files folder on your computer. When you save and then close the new document, the temporary copy of the template and the template customizations in the Temporary Internet Files folder are deleted. Therefore, the new document is no longer attached to an existing template, and the customizations that existed in the original template are not present.

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Service pack information
This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with SP1 installed or without SP1 installed. However, we have tested this hotfix more extensively on Office 2003 with SP1 than we have on Office 2003 without SP1. If you install this hotfix on a computer that is running Office 2003 without SP1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix. For more information about this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

890932 Microsoft Knowledge Base 890932 Description of the Word 2003 post-Service Pack 1 hotfix package: December 14, 2004

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Registry information
You do not have to create or modify any registry keys to enable any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information.   Date         Time   Version        Size       File name -  29-Nov-2004  16:13  5.0.2919.6304  6,599,200  Office2003-kb890471-glb.exe Microsoft Windows Installer .msp file information.   Date         Time   Size       File name ---  29-Nov-2004  03:47  9,315,840  Winwordff.msp (Full-File/Administrative) 29-Nov-2004 02:20  2,523,648  Winwordop.msp (Optimized) After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table.   Date         Time   Version      Size        File name 23-Nov-2004 22:14  11.0.6413.0  12,050,632  Winword.exe Notes  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about the differences between the two .msp files, see the &quot;Strategies for updating Office 2003 installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/ork2003/HA011525741033.aspx

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