Microsoft KB Archive/911154

= Xbox 360: The console stops responding when streaming music loses connectivity from a computer or from a device =

Article ID: 911154

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft XBox 360 Video Game System

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SYMPTOMS
When you stream music from a computer or from a device, the Xbox 360 console may stop responding.



CAUSE
This issue may occur when the Xbox 360 console loses connectivity with the computer or the device that contains the music files.



THINGS TO TRY
When you connect to Xbox Live for the first time, an auto update that resolves this issue will install.

If you cannot or do not want to connect to Xbox Live, follow these steps to work around the issue:
 * 1) Restart the console.
 * 2) Re-establish a connection between the computer and the Xbox 360 console.
 * 3) Make sure that the computer has a continuous wired or wireless connection to the console when you load and play music.

Additional query words: Wireless freeze hung frozen crash

Keywords: kbxboxext kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbtshoot KB911154

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