Microsoft KB Archive/225243

= Err Msg: A Device That Is Required to Play This Type of Media Was Not Detected on Your Computer =

Article ID: 225243

Article Last Modified on 1/24/2007

-

APPLIES TO


 * Microsoft Bookshelf 99 Standard Edition
 * Microsoft Bookshelf 2000 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2000 Standard Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Reference Suite 2000
 * Microsoft Encarta Reference Suite 2001
 * Microsoft Encarta Virtual Globe 99
 * Microsoft Encarta Interactive World Atlas 2000
 * Microsoft Encarta Interactive World Atlas 2001
 * Microsoft Encarta World English Dictionary 2001
 * Microsoft Encarta World English Dictionary 2001
 * Microsoft Windows 95
 * Microsoft Encarta Encyclopedia 2000 Concise Edition
 * Microsoft Encarta Encyclopedia 2000 Deluxe Edition

-



This article was previously published under Q225243



SYMPTOMS
When you attempt to play the MPEG Layer 3 (MPEG3) sample media file using the Media Test Tool included with the programs listed at the beginning of this article, you may receive the following error message:

Media Test Control

A device that is required to play this type of media was not detected on your computer.



CAUSE
This behavior can occur if the software installed on your computer does not support MPEG3 playback.

NOTE: This behavior occurs only on Microsoft Windows 95-based computers.



RESOLUTION
To resolve this issue, install Microsoft Internet Explorer 4.0 or later.

To work around this issue, use Media Player to play the sample media file. To do this, follow these steps:

 Click Start, point to Accessories, point to Multimedia, then click Media Player. Click Device, and then click Sound. Navigate to and open the following folder on your hard disk



where  is the drive letter of the hard disk on which Windows is installed. Click the Mpeg3.wav file, and then click Open. Click the Play button.

NOTE: If you receive the following error message, MPEG3 playback is not configured properly on your computer.

Media Player

MMSYSTEM326 No wave device that can play files in the current format is installed.

<div class="status_section">

STATUS
Microsoft has confirmed this to be a problem in the Media Test Tool.

<div class="moreinformation_section">

MORE INFORMATION
The Media Test Tool is intended to assist you in troubleshooting problems playing various media formats.

This utility uses Media Control Interface (MCI) Application Programming Interface (API) calls to attempt to play pre-selected media items. This reduces the amount of time needed to test your computer's ability to play various media formats.

Additional query words: multi multi-media media mm bs99 bs2000 bs2k enc99 evg99

Keywords: kberrmsg kbbug kbsound kbpending KB225243

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.