Microsoft KB Archive/287783

= Outlook does not dial the modem when the network cable is unplugged =

Article ID: 287783

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287783



SYMPTOMS
When you start Outlook while your computer is connected to a local area network (LAN), and then you lose the physical connection to the LAN (for example, if the network cable is unplugged), you cannot connect to a Hotmail account by means of a modem.

When you switch to the Hotmail Inbox, you receive the following error message:

A connection to the server could not be established. 'http://services.msn.com/svcs/hotmail/httpmail.asp'is now in offline mode.

When you click Details, you receive the following error message:

There may be server or network problems or your timeout interval may be too short. Please search Microsoft Outlook Help for (HTTP Mail troubleshooting).

When you click Send/Receive, you receive one of the following error messages:

Task Hotmail: Folder:Inbox Synchronizing headers. Reported error (0x800CCC0E). Unable to connect to the server.

Task Hotmail: Folder:Inbox Synchronizing headers. Reported error (0x800CCC0D). Unable to connect to the server.

Task Hotmail: Folder:Inbox Synchronizing headers. Reported error (0x800CCC019). Unable to connect to the server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
On a Microsoft Windows 2000-based system, the system may connect through the modem if you click Send/Receive two times.

Additional query words: OfficeErrorMessages 10068

Keywords: kbbug kbnetwork kbpending KB287783

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