Microsoft KB Archive/195790

= OL2000: Configuring Outlook as the Default E-mail Client for MSN 2.5 =

PSS ID Number: 195790

Article Last Modified on 6/12/2002

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The information in this article applies to:


 * Microsoft Outlook 2000

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This article was previously published under Q195790



NOTE: If you install and run MSN Explorer version 6, your MSN POP3 e-mail account will be migrated to an MSN Hotmail account. If you have Outlook and Outlook Express configured for POP3, you will no longer receive your new MSN e-mail messages.

For additional information about what to do when Outlook does not receive MSN e-mail messages, click the following article number to see the article in the Microsoft Knowledge Base:

268732 OLEXP: Outlook Does Not Receive MSN E-mail Messages

To view a Microsoft Support WebCast about what to do if you cannot receive your MSN e-mail messages in Outlook or Outlook Express, visit the following Microsoft Web site:

http://support.microsoft.com/servicedesks/webcasts/wc011901/wcblurb011901.asp

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
MSN, the Microsoft Network version 2.5, automatically configures Microsoft Outlook Express as the default e-mail client rather than Microsoft Outlook 2000.



CAUSE
This behavior is by design.



RESOLUTION
To configure MSN 2.5 to use Outlook as the default e-mail client, use one of the following methods:

Using the MSN 2.5 Program Viewer
To configure MSN 2.5 to use Outlook as the default e-mail client using the MSN 2.5 program viewer, follow these steps:


 * 1) Start the MSN 2.5 Program Viewer.
 * 2) On the Communicate menu, click Member Services.
 * 3) On the Member Services Page, click Help & Support, and then click Frequently Asked Questions.
 * 4) Click E-mail FAQs, and then click Microsoft Outlook 2000.
 * 5) Under the heading Microsoft Outlook 2000 FAQs, click Can I use Microsoft Outlook 2000 with MSN 2.5?
 * 6) Click the link for the type of installation you selected when you installed Outlook, and follow the instructions.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Modifying the Registry
To configure MSN 2.5 to use Outlook as the default e-mail client by modifying the registry, follow these steps:


 * 1) On the Windows Start menu, click Run.
 * 2) Type REGEDIT, and click OK.
 * 3) Navigate to the following key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSN\Mail
 * 4) In the right pane, double-click Client.
 * 5) Replace the value data with &quot;Microsoft Outlook&quot; (without quotation marks).
 * 6) Click OK.
 * 7) On the Registry menu, click Exit.

To Reset Outlook Express as the E-mail Client
To reset Outlook Express as the e-mail client, follow these steps:


 * 1) On the Windows Start menu, click Run.
 * 2) Type REGEDIT, then click OK.
 * 3) Navigate to the following key: HKEY_CURRENT_USER\SOFTWARE\Microsoft\MSN\Mail
 * 4) In the right pane, double-click Client.
 * 5) Replace the value data with &quot;Outlook Express&quot; (without quotation marks).
 * 6) Click OK.
 * 7) On the Registry menu, click Exit.

Keywords: kbhowto KB195790

Technology: kbOutlook2000Search kbOutlookSearch kbZNotKeyword3

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