Microsoft KB Archive/169980

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{| The information in this article applies to:
 * width="100%"|
 * Microsoft IntelliMouse version 1.0
 * Microsoft IntelliPoint software version 2.0

SYMPTOMS
After you install a Microsoft IntelliMouse and the Microsoft IntelliPoint software version 2.0 on a Packard Bell computer, the computer may not respond to mouse clicks.

RESOLUTION
To resolve this issue, use either of the following methods:

Method 1
 Restart the computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode Command Prompt Only from the Startup menu.  Type the following lines, pressing ENTER after each line: cd windows\system ren msmouse.vxd msmouse.bak ren msmouse.old msmouse.vxd NOTE: In Windows 95, the Msmouse.old file should be dated 7/11/95. If you are using Windows 95 OEM Service Release 2 (OSR2), the Msmouse.old file should be dated 8/24/96.  Restart your computer normally.

Method 2

 * 1) In Control Panel, double-click Mouse.
 * 2) On the General tab, click Change.
 * 3) Click Show All Devices.
 * 4) In the Manufacturers box, click Microsoft.
 * 5) In the Models box, click Microsoft PS/2 Port Mouse.
 * 6) Click OK, and then click Close.
 * 7) When you are prompted to restart your computer, do so.

MORE INFORMATION
When you use one of the methods listed above, IntelliMouse wheel functionality will be disabled on your Packard Bell computer. For information about obtaining IntelliMouse wheel functionality, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q169511 TITLE    : IntelliMouse Wheel May Not Function on Packard Bell Computer
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Last reviewed: July 1, 1998

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