Microsoft KB Archive/239378

= Works 2000: All Fields Are Joined Together in the Fields List in the Insert Fields Dialog Box =

Article ID: 239378

Article Last Modified on 7/14/2000

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APPLIES TO


 * Microsoft Works 2000 Standard Edition

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This article was previously published under Q239378



SYMPTOMS
When you perform a mail merge in a Microsoft Works 2000 document, the Fields list in the Insert Fields dialog box may display all the fields in a single line, separated by underscores, rather than one field on each line.



CAUSE
This issue can occur when you do all of the following:
 * Use a data source with one type of field separator, for example, a comma.

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 * Do not insert fields from the Insert Fields dialog box.

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 * Use another data source with another type of field separator, for example, a tab.

When you perform all of the above in one mail merge session, the data source file changes. However, the field separator does not.



RESOLUTION
To resolve this issue, you need to start a new Works 2000 document to perform another mail merge using another data source with another type of field separator.

It is not possible to perform a successful mail merge in a single mail merge session using two different data source files with different field separators for each file.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Works 2000.



MORE INFORMATION
When you perform all of the steps in the bulleted list in the "Cause" section, you may receive a dialog box containing the follow message:

Some fields that you have inserted into your project have been renamed or deleted from your mail merge list. The places where these fields were located in your project have been marked. Please delete them.

When you click OK, the Insert Fields dialog box appears, displaying the behavior described in the "Symptoms" section.

Additional query words: works2k w_works

Keywords: kbbug kbpending KB239378

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