Microsoft KB Archive/839334

= You receive a Stop error on a Windows NT 4.0-based computer with a file system filter driver =

Article ID: 839334

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-





SYMPTOMS
When you try to use a Microsoft Windows NT 4.0-based computer with a file system filter driver, the computer may stop unexpectedly, and you may receive an error message that is similar to the following:

STOP: 0x0000001E (0xC0000005, 0x80115ab4, 0x00000001, 0x00000000)

KMODE_EXCEPTION_NOT_HANDLED

Note The third parameter in the error message may vary with Windows NT 4.0 service pack versions. This parameter may also vary if a kernel hotfix is installed on the system.



CAUSE
This problem may occur if the Windows NT 4.0 I/O Manager causes the thread list entry field in the I/O request package (IRP) to be initialized incorrectly. This scenario may cause a Stop error during I/O operations on systems that have file system filter drivers installed.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 05-Apr-2004 11:48  4.0.1381.7266     958,464  Ntkrnlmp.exe 05-Apr-2004 11:48  4.0.1381.7266     937,984  Ntoskrnl.exe

Note Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbqfe kbfix kbbug kbhotfixserver KB839334

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.