Microsoft KB Archive/173088

= Microsoft Knowledge Base =

How to Remove and Reinstall the Dial-Up Adapter for MSN
Last reviewed: October 6, 1997

Article ID: Q173088

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY
To connect to MSN, The Microsoft Network, the Dial-Up Adapter must be installed and configured correctly for MSN. This article describes how to remove and reinstall the Dial-Up Adapter.

MORE INFORMATION
Because the Dial-Up Adapter is automatically installed by MSN Setup, you may need to remove and reinstall the Dial-Up Adapter to verify that it is configured correctly for MSN. To do so, use the following steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Network.
 * 3) On the Configuration tab, click Dial-Up Adapter, and then click Remove.
 * 4) Click OK. When you are prompted to restart the computer, click Yes.
 * 5) In the Control Panel window, double-click Network.
 * 6) On the Configuration tab, click Add.
 * 7) In the Select Network Component Type dialog box, click Adapter, and then click Add.
 * 8) In the Manufacturers box, click Microsoft.
 * 9) In the Network Adapters box, click Dial-Up Adapter, and then click OK.
 * 10) In the Select Network Component Type dialog box, click Protocol, and then click Add.
 * 11) In the Manufacturers box, click Microsoft.
 * 12) In the Network Adapters box, click TCP/IP, and then click OK.
 * 13) On the Configuration tab, double-click Dial-Up Adapter.
 * 14) On the Bindings tab, make sure "TCP/IP -> Dial-Up Adapter" is the only protocol selected. If any other protocol is selected, click the check box to the left of the protocol to clear it.
 * 15) Click OK, and then click OK again.
 * 16) When you are prompted to restart the computer, click Yes.