Microsoft KB Archive/84973

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Artisoft Sounding Board Installation Conflicts with PC-Speaker

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Q84973

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
The Artisoft Sounding Board installation program may detect the PC-Speaker driver and generate the following error message:

Install cannot run while the Sounding Board driver is loaded. Remove the driver and restart Windows.

RESOLUTION
To avoid this error message, do the following:


 * 1) Run Control Panel.
 * 2) Choose the Drivers icon.
 * 3) Select Sound Driver For PC-Speaker, and choose the Remove button.
 * 4) Choose the OK button.

MORE INFORMATION
The PC-Speaker driver can be reinstalled after the Sounding board software has been successfully installed; however, .WAV files will play through the Sounding Board, not through the PC-Speaker driver.

Artisoft manufactures the Sounding Board, which is designed to allow users to communicate on a LANtastic network through voice mail. The board also allows machines not running LANtastic to record voice messages in several audio formats, including the .WAV format supported by Windows 3.1.

The Sounding Board is manufactured by Artisoft, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 3.11 err msg 3rdparty

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311