Microsoft KB Archive/158218

= INFO: Support Options for Visual SourceSafe =

Article ID: 158218

Article Last Modified on 2/11/2005

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APPLIES TO


 * Microsoft Visual SourceSafe 4.0 Standard Edition
 * Microsoft Visual SourceSafe 4.0a
 * Microsoft Visual SourceSafe 5.0 Standard Edition
 * Microsoft Visual SourceSafe 6.0 Standard Edition

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This article was previously published under Q158218



SUMMARY
The purpose of this article is to inform customers of the support options available for Visual SourceSafe.



MORE INFORMATION
The Online Help, Readme.wri file, and product manuals are supplied with Visual SourceSafe and contain a wealth of information that could help to answer questions you may have or resolve problems you may encounter. Additional sources of information or support are listed below.

Readme.wri
The Readmi.wri is located in the root of the SourceSafe directory. This file contains helpful information about installation, documentation notes, new features, and additional tips. If you do not have this Readme.wri, it is available in sections from the Microsoft Knowledge base. These articles can be found by entering "Readme.wri" as the words to search for on the Microsoft SourceSafe Knowledge Base Web page.

Microsoft Knowledge Base
The Microsoft Knowledge Base is available on the following Web site:

http://msdn.microsoft.com/support

This is a database of informative technical articles written by Microsoft Support Engineers addressing product support issues.

For additional information, please see the following article in the Microsoft Knowledge Base:

129725 Obtaining Knowledge Base Articles on the World Wide Web

SourceSafe Home Page
Go to the SourceSafe home page at www.microsoft.com/SSafe for many support options such as frequently asked questions (FAQs), Knowledge Base articles, and product and technical information. Additionally, go to:

http://support.microsoft.com/support/ssafe/

to view Visual SourceSafe buglists, fixlists, error messages, bug reporting Web pages, and other helpful support tools.

Peer-to-Peer Newsgroups
Peer-to-Peer Newsgroups (news:Microsoft.public.visualsourceSafe) are online conversations among users of Visual SourceSafe.

Microsoft Developers Network (MSDN) CD-ROM
MSDN is a paid subscription service and contains developer product Knowledge Base articles, selected Microsoft Software Library files, and other technical documentation. MSDN is distributed quarterly.

For additional information, please see the following article in the Microsoft Knowledge Base:

110105 How to Join Microsoft Developer Network (MSDN)

TechNet CD-ROM
Microsoft TechNet is the front-line resource for fast, complete answers to technical questions on Microsoft products. On each Microsoft TechNet CD-ROM, you will find the Microsoft Knowledge Base, Microsoft Software Library, white papers, networking information, and other valuable resources. TechNet is distributed monthly and is available by paid annual subscription. For TechNet ordering information, call (800) 344-2121.

Suggestions for Product Improvement
Suggestions for product improvement can be submitted by doing one of the following:


 * Submit your feedback through the Web by choosing the feedback button on www.microsoft.com/SSafe.
 * Fax the suggestion to us at (425) 936-7329.
 * Send a letter to:

Attn: Microsoft Wish

One Microsoft Way

Redmond WA, 98052
 * Contact the Microsoft Wish Line at (425) 936-WISH (9474).

Microsoft Press and Other Third Party Books
Books are generally a good source of technical and "how to" information. Contact Microsoft Press at www.msdn.microsoft.com/mspress or call (800) MS-PRESS (677-7377) for a complete listing of available books. Currently, there are no books from Microsoft Press that deal exclusively with SourceSafe, but you may find Visual C++ or Visual Basic books helpful if you are dealing with integration issues. If you are using SourceSafe integration under Visual Basic, there are several books that may be helpful. Two books are:

"Database Developer's Guide with Visual Basic 4"

by Roger Jennings

Copyright 1996, Sams Publishing

ISBN: 0-672-30652-2

Chapter 24 is Managing Large Projects with Visual SourceSafe 4.0, pp.815-843

"Visual Basic 4 Enterprise Development"

by Craig Goren, James Schmelzer and Jeffrey Smith

Copyright 1996, Que Publishing

ISBN: 0-7897-0099-9

Chapter 19 is Version Control and Team Development, pp. 643-726

The books included here have been authored by writers independent of Microsoft; we make no warranty, implied or otherwise, regarding the information contained in these books. Support Professionals can be reached at (425) 635-7014. Currently, two free support incidents are offered to SourceSafe customers. Numerous paid support options are available. They can be explained by a Microsoft Service Representative at (425) 635-7014. These support options are subject to change.

For more information on your support options for this product, please refer to Support Options by Product online at:

http://www.msdn.microsoft.com/support

Bug Reporting
Visual SourceSafe anomalies can be submitted by using the Online form on the following Web site:

http://support.microsoft.com/support/ssafe

Additional query words: kbdss

Keywords: kbinfo KB158218

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