Microsoft KB Archive/914085

= FIX: You may receive an error message when you try to use a Japanese user name or a Korean user name to connect to an Analysis Services server =

Article ID: 914085

Article Last Modified on 11/2/2007

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APPLIES TO


 * Microsoft SQL Server 2000 Developer Edition
 * Microsoft SQL Server 2000 Enterprise Edition
 * Microsoft SQL Server 2000 Personal Edition
 * Microsoft SQL Server 2000 Standard Edition
 * Microsoft SQL Server 2000 Analysis Services

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Bug number: 295 (SQL HOTFIX)



''Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.''



SUMMARY
This article describes the following about this hotfix release:
 * The issues that are fixed by this hotfix package
 * The prerequisites for installing the hotfix package
 * Whether you must restart the computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes
 * The files that are contained in the hotfix package



SYMPTOMS
When you try to connect to a Microsoft SQL Server 2000 Analysis Services server, you may receive an error message that is similar to one of the following:

internet error

run time error no -2147467259

If you use an MDX Sample application, you may receive an error message that is similar to one of the following:

Unable to open connection

Internal error - unknown error

This problem occurs when all the following conditions are true:
 * You try to use an HTTP connection with BASIC authentication to connect to an Analysis Services server.
 * You use a computer that has regional settings or language settings that are set to Japanese or Korean.
 * You use a Japanese or Korean user name or password to connect to an Analysis Services server.



CAUSE
The problem occurs on computers that have regional settings or language settings that are set to Japanese or Korean. On these computers, the Japanese and Korean account usernames use double byte character sets.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have SQL Server Analysis Services 2000 Service Pack 4 (SP4) installed on the computer. For more information about how to obtain SQL Server Analysis Services SP4, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Registry information
You do not have to change the registry.

Restart information
You do not have to restart the computer after you apply this hotfix. The Analysis Services service is automatically stopped and then restarted during the installation of this hotfix.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbtshoot kbpubtypekc kbhotfixserver kbqfe KB914085

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