Microsoft KB Archive/828400

= High Network Utilization and Many .sha Files are Backlogged When You Add Many Secondary Sites =

Article ID: 828400

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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SYMPTOMS
When you add many new secondary sites to a child primary site, you may experience both the following symptoms:
 * There is high network utilization while the list of packages replicates to the new secondary sites.
 * A large backlog of .sha files occurs in the SMS\Inboxes\Replmgr.box folder on the primary site servers.



CAUSE
This problem occurs because, when you create a new secondary site to the child primary site, all packages at both the child primary site and at the central primary site replicate the list of packages to the new secondary site. This can cause high network utilization during the replication. Additionally, if the Distribution Manager stops while it is processing the package data, it restarts sending the package data from the most recent package, and then it sends the earlier packages. When it does this, it may process package information that it has previously processed. As a result, Distribution Manager may not be able to completely process all the .sha files that are created because of secondary site installations before the SMS Executive restarts. Because .sha files are not removed until they are all processed, .sha files build up. The same files are processed repeatedly.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Systems Management Server (SMS) 2.0 service pack. that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have SMS 2.0 Service Pack 4 (SP4) installed to apply this hotfix.

For additional information about how to obtain the latest Systems Management Server 2.0 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack

Restart Requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File Name ---  01-Oct-2003  17:57  2.0.1493.5160  240,528  Distmgr.dll



STATUS
Microsoft has confirmed that this is a problem in SMS 2.0.



MORE INFORMATION
This hotfix changes the Distribution Manager operation in the following ways:
 * Distribution Manager now processes .sha files one site at a time and removes the .sha file when all the packages replicate to the target child.
 * Package information now replicates only from the source site.

Keywords: kbqfe kbhotfixserver kbsms200presp6fix kbsoftwaredist kbfix kbbug KB828400

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