Microsoft KB Archive/239393

= Works: Error Message When You Save or Open a File =

Article ID: 239393

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works 6.0
 * Microsoft Works Suite 2001

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This article was previously published under Q239393



SYMPTOMS
When you attempt to open a file in Microsoft Works Word Processor, you may receive the following error message:

Works cannot open. The file may be in use by another application, the file format may not be supported by any of the installed converters, or the file may be corrupt.

When you attempt to save a file in Works Word Processor, you may receive the following error message:

Works cannot save. There may not be enough space on the computer or Works cannot save the file to the specified destination.



CAUSE
This behavior can occur when you attempt to open or save a Microsoft Windows Write (.wri) file.

Works does not support the Windows Write (.wri) file converter, which may have been installed by another program or by the operating system.



RESOLUTION
To prevent this issue from occurring, do not attempt to open or save a file as a Windows Write file in Works.

Additional query words: w_works works2k wkswp

Keywords: kbbug kberrmsg kbpending KB239393

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