Microsoft KB Archive/117752

= Hewlett-Packard 27247B Network Card Driver Fails to Load =

Article ID: 117752

Article Last Modified on 10/31/2006

-

APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

-



This article was previously published under Q117752



SYMPTOMS
After you install the network adapter driver for Hewlett-Packard (HP) 27247B, the following error appears in the Event Viewer:

Event ID: 7000 Source: Service Control Manager Type: Error

Description: The HP272xx PC Lan Driver Service failed to start due to the following error: A device attached to the system is not functioning.



CAUSE
This problem occurs because the HP 27247B driver does not initialize the BusNumber Registry value to zero.



RESOLUTION
To change the BusNumber registry value for the HP 27247B, do the following:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

  Start Registry Editor (REGEDT32.EXE) and go to the following subkey:      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Hpisa0x \Parameters NOTE: The "x" (without quotes) value for the Hpisa0x subkey represents the number of HP 27247B network cards installed on the system.  From the Edit menu, select Add Value. For the Value name, add BusNumber (case sensitive). For Data Type, select REG_DWORD and press OK. For Data, enter the value 0 and press OK. Close the Registry Editor, and then shut down and restart your computer.

Additional query words: prodnt mac nic

Keywords: kbother KB117752

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.