Microsoft KB Archive/913734

= Error message when you install Windows Live OneCare: &quot;Error 0034-80070643&quot; =

Article ID: 913734

Article Last Modified on 9/10/2007

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APPLIES TO


 * Windows Live OneCare

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SYMPTOMS
When you visit the Microsoft Windows Live OneCare Web site to install Windows Live OneCare, you may receive the following error message on the Setup page:

Error 0034-80070643



CAUSE
This problem can occur if the Microsoft XML (MSXML) components are damaged on the system.



RESOLUTION
To resolve this problem, follow these steps:  Click Start, click Run, type appwiz.cpl, and then click OK. Under Currently installed Programs, find the components that are related to MSXML 3.0 or to MSXML 4.0. Remove all the components that are related to MSXML 3.0 or to MSXML. If you do not find any one of these components, go to the next step. Download and install the MSXML components. To do this, visit the following Web sites:  MSXML 4.0 Service Pack 2 (Microsoft XML Core Services)

http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72b-b4f2-46da-b4b6-c5d7485f2b42

Note Scroll to the bottom of the page and download Msxml.msi. Microsoft XML Parser (MSXML) 3.0 Service Pack 7 (SP7)

http://www.microsoft.com/downloads/details.aspx?familyid=28494391-052b-42ff-9674-f752bdca9582&displaylang=en

Note Scroll to the bottom of the page and download Msxml3.msi.</li></ul> </li> After you install the MSXML components, restart the computer. Then, try to install Windows Live OneCare.</li></ol>

Keywords: kbtshoot kbprb kbexpertisebeginner KB913734

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