Microsoft KB Archive/180654

= OL98: ErrMsg "Unable to load NXPEXT32.DLL" =

Article ID: 180654

Article Last Modified on 7/29/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q180654





SYMPTOMS
In Microsoft Outlook 98, the first time you start a new message, forward a message, or reply to a message, you may receive the following error message:

The add-in "NXPEXT32.DLL" could not be installed or loaded. Unable to load "NXPEXT32.DLL". You may be out of memory, out of system resources, or missing a .dll file.

or

cannot load NXPECT.dll. Either out of memory or system resources or the file is missing.



CAUSE
There are two potential causes for this error:


 * You removed Netscape Navigator version 2.0x or 3.0x from your computer, using the Add/Remove Programs in the Control Panel, and chose to remove all unused, shared dll files.


 * You deleted the file Nxpext32.dll from your \Windows\System folder.



MORE INFORMATION
To resolve this problem, follow these steps:


 * 1) Start Outlook.
 * 2) On the Tools menu, click Options to open the Options dialog box.
 * 3) In the Options dialog box, click the Other tab.
 * 4) Click Advanced Options.
 * 5) Click Add-in Manager to open the Add-in dialog box.
 * 6) In the Add-in list, click to remove the checkmark from the Netscape Navigator add-in. This may appear as "Netscape Extensions."
 * 7) Click OK, OK, and then OK to close all open dialog boxes.

The Nxpext32.dll file is a Netscape Navigator version 2.0/3.0 file. Add/Remove Programs in the Control Panel removes all references to this file in the Windows Registry; however references remain in the Add-in Manager in Outlook.

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