Microsoft KB Archive/311261

= &quot;Drive Not Ready&quot; Error Message Occurs When You Create a Compact Disc =

Article ID: 311261

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q311261



SYMPTOMS
When you use your compact disc (CD) creator program to create a CD, you may receive the following error message:

Drive not ready.



CAUSE
This issue can occur when the drive letters that are assigned to the compact disc-rewritable (CD-RW) drive and the CD-ROM or DVD-ROM drive are reversed in the CD creator program.

For example, the CD-RW drive may be listed as drive D and the CD-ROM or DVD-ROM drive may be listed as drive E when you view the drives in My Computer. However, when you view the drives in the CD creator program, the CD-ROM or DVD-ROM is listed as drive D and the CD-RW drive is listed as drive E.



RESOLUTION
To resolve this issue:  Restart the computer in Safe mode. For additional information about starting the computer in Safe mode, click the article number below to view the article in the Microsoft Knowledge Base:

180902 How to Start a Windows 98-Based Computer in Safe Mode

 Click Start, point to Settings, click Control Panel, and then double-click System. Click the Device Manager tab. Click to expand CD-ROM. Under the CD-ROM branch, click an item, and then click Remove. When you receive the &quot;Confirm device removal?&quot; message, click OK.</li> Repeat steps 4 to 6 to remove all CD-ROM devices.</li> Click Close.</li> In Control Panel, double-click Add/Remove Programs.</li> Click the CD creator program, and then click Add/Remove.</li> Follow the instructions to remove the CD creator program.</li> Restart the computer (do not start it in Safe mode).

When the computer restarts, the CD-RW and CD-ROM devices are automatically detected and installed.</li> Reinstall the CD creator program.</li></ol>

Additional query words: cdrw

Keywords: kberrmsg kbprb KB311261

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