Microsoft KB Archive/317643

= MechWarrior 4: Computer Stops Responding When You Start MechWarrior 4 =

Article ID: 317643

Article Last Modified on 1/7/2006

-

APPLIES TO


 * Microsoft MechWarrior 4: Vengeance, when used with:
 * Microsoft Windows XP Professional

-



This article was previously published under Q317643



SYMPTOMS
When you attempt to start MechWarrior 4 on your Pentium 4 Sony computer, your computer stops responding. The installation process stops responding before the autoconfiguration utility starts.



CAUSE
This issue can occur because there are services that are incompatible with MechWarrior in the startup group. This issue occurs with a Pentium 4 Sony computer.



RESOLUTION
To resolve this issue, restart your computer with a diagnostic startup, or disable the default Windows XP service. To do this, follow these steps:

Restart Computer with Diagnostic Startup
Restart your computer by using a diagnostic startup. To do this, follow these steps:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type msconfig, and then click OK.
 * 3) Click Diagnostic startup, click Apply, and then click OK.

When prompted, restart your computer.

Disable the Default Wireless Zero Configuration
To disable the default Wireless Zero Configuration, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) Double-click Network Connections.
 * 3) Right-click Wireless Network Connection, and then click Properties.
 * 4) Click to clear the Use Windows to configure my wireless network settings check box, and then click OK.

Troubleshoot with Msconfig
 General tab, and then click Launch System Restore. You can then create a restore point in which you can use to restore your computer to a previous state.

To prevent individual items or lines of a specific configuration file from loading when you restart your computer, click the tab for that particular configuration file (for example, SYSTEM.INI, WIN.INI, BOOT.INI), and then click to clear the check box for the individual line or item that you do not want to load. Check boxes that appear dimmed and are unavailable in the SYSTEM.INI and WIN.INI tabs indicate that the lines are temporarily removed by the System Configuration Utility.  To change the currently active line or item, click a different line or item, or click Move Up or Move Down to move between items. To create a new entry in any of the configuration files, click New. To edit a line that is currently selected, click the Edit.NOTE: When you click to clear a check box for an item or a line, the Selective Startup option (in the General tab) is automatically selected.

After you make the selections that you want, click OK, and then restart the computer when you are prompted to initiate the changes.

To extract individual Windows files directly from the cabinet files, click the General tab, and then click Expand File.

To ensure that all the configuration files and all the items that are listed in those files load when you restart your computer, click the General tab, and then click Normal startup.

<div class="moreinformation_section">

MORE INFORMATION
The Wireless Zero Configuration service is Windows XP service that is used to configure wireless networks. If your computer does not have a wireless NIC card, you do not need this service. Also, some wireless NIC cards are not compatible with this service.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

<div class="references_section">