Microsoft KB Archive/166158

= Access Violation Occurs in SPOOLSS.EXE =

Article ID: 166158

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q166158





SYMPTOMS
If Spoolss.exe is under stress, you may receive an Access Violation in the function RemoveIniPortFromIniJob. The following information may be found in the Drwtsn32.log file:

State Dump for Thread Id 0xdd

eax=00000001 ebx=00000000 ecx=01db57b0 edx=00b90548 esi=01de8ce0 edi=01deb180 eip=5009256e esp=06dbfd60 ebp=06dbfd70 iopl=0     nv up ei ng nz ac po nc cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000          efl=00000296

function: RemoveIniPortFromIniJob 5009254f 56              push    esi 50092550 ff7630          push    dword ptr [esi+0x30]ds:02cf76e6=???????? 50092553 e886460000      call    SetPrinterChange (50096bde) 50092558 8b4610          mov     eax,[esi+0x10]      ds:02cf76e6=???????? 5009255b f6c408          test    ah,0x8 5009255e 7408            jz      RemoveIniPortFromIniJob+0x5e (50092568) 50092560 25fffbefff      and     eax,0xffeffbff 50092565 894610          mov     [esi+0x10],eax      ds:02cf76e6=???????? 50092568 56              push    esi 50092569 e8f58cffff      call    DeleteJobCheck (5008b263) 5009256e 83bf8000000000  cmp   dword ptr [edi+0x80],0x0 ds:01deb200=???????? Fault occurs here ^ 50092575 7511            jnz     RemoveIniPortFromIniJob+0x7e (50092588) 50092577 8bbf84000000    mov     edi,[edi+0x84]      ds:01deb204=???????? 5009257d 85ff            test    edi,edi 5009257f 7407            jz      RemoveIniPortFromIniJob+0x7e (50092588) 50092581 57              push    edi 50092582 ff1510120850                             ds:50081210=77f02f0f call   dword ptr [_imp__SetEvent (50081210)] 50092588 5f              pop     edi 50092589 5e              pop     esi 5009258a c9              leave 5009258b c20800          ret     0x8


 * > Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4 Function Name 06dbfd70 500928a9 01de8ce0 00b942b8 00000000 00000000 localspl!RemoveIniPortFromIniJob (FPO: Non-FPO [2,3,2]) 06dbffb8 77f04f3f 00000001 00000000 00000000 00b942b8 l ocalspl!PortThread (FPO: Non-FPO [1,140,3]) 06dbffec 00000000 00000000 00000000 00000000 00000000 kernel32!BaseThreadStart (FPO: Non-FPO [2,8,3]) 00000000 00000000 00000000 00000000 00000000 00000000 spoolss!



CAUSE
This problem occurs because the reference count for the number of jobs in the spool is incorrect.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt drwatson

Keywords: kbbug kbprint KB166158

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