Microsoft KB Archive/286832

= XL2002: Smart Tag Does Not Recognize Recent Outlook E-mail Recipients =

Article ID: 286832

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft Excel 2002 Standard Edition

-



This article was previously published under Q286832



SYMPTOMS
In Microsoft Excel, when you type the name of a person to whom you recently sent e-mail, the Recent Outlook e-mail recipient smart tag does not recognize the name, even though smart tags are enabled and the Recent Outlook e-mail recipient check box is selected.

NOTE: To view your smart tags settings, click AutoCorrect Options on the Tools menu, and then click the Smart Tags tab.



CAUSE
This behavior occurs because the Recent Outlook e-mail recipient smart tag has not loaded the most recent list of names from the Microsoft Outlook name cache.



RESOLUTION
To work around this behavior, follow these steps:
 * 1) Close Microsoft Outlook, to have Outlook save the most recent name cache.
 * 2) Close Microsoft Excel.
 * 3) Open Microsoft Excel.

Excel reloads the Recent Outlook e-mail recipient smart tag, and uses the most recent name cache that Outlook saved.
 * 1) Type the full name of a person to whom you sent e-mail during your most recent Outlook session.
 * 2) Press ENTER and wait a few moments for recognition to occur.

