Microsoft KB Archive/239411

= Works Suite: Unable to Import Address from the Windows Address Book =

Article ID: 239411

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works Suite 2000
 * Microsoft Works Suite 2001

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This article was previously published under Q239411



SYMPTOMS
When you create a single envelope or mailing label document in Microsoft Works Suite, you are unable to import an address from the Microsoft Windows Address Book.



CAUSE
This behavior occurs because Microsoft Word 2000, which is the word processor included in Works Suite, does not recognize the format for entering addresses used by the Windows Address Book.



RESOLUTION
To work around this issue, manually type the addresses on each envelope or mailing label.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: w_works works2k unavailable inaccessible kbwaddin

Keywords: kbaddin kbbug kbinterop kbpending KB239411

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