Microsoft KB Archive/149308

= XCLN: The Form You Selected Could Not Be Displayed =

Article ID: 149308

Article Last Modified on 4/28/2005

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APPLIES TO


 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q149308



SYMPTOMS
When you attempt to open a form on a Microsoft Exchange Windows NT client computer that is running the Windows NT File System (NTFS), you will get the following error message if restrictive permissions have been applied to the Winnt\Forms subdirectory:

The form you selected could not be displayed. An error occurred while installing a form.



CAUSE
This is expected behavior and it will only occur if the form has not previously been downloaded to, or purged from, the forms subdirectory.



WORKAROUND
Change the permissions on the Winnt\Forms subdirectory to include Change Permissions for all users who will be using the Microsoft Exchange Windows NT client on this computer.

You can also change the permissions, compose the form (this will cause the file to be copied locally), and then reset the permissions.

NOTE: It is not recommended that you to restrict access to the forms subdirectory because you may get the above error message again.

Keywords: KB149308

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