Microsoft KB Archive/175514

= Mouse Does Not Respond After Resuming from Suspended Mode =

Article ID: 175514

Article Last Modified on 10/28/2003

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APPLIES TO


 * Microsoft IntelliMouse 1.0
 * Microsoft Mouse 2.0

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This article was previously published under Q175514



SYMPTOMS
When you resume using a laptop computer that has been in a suspended or power-saving mode, the mouse may not respond.



CAUSE
Many laptop computers save battery power by disabling mouse ports after the computer has not been used for a specified period of time. If certain power-saving options are enabled, the mouse ports may remain disabled on these computers even after you resume using the computer.



RESOLUTION
Disable any power-saving options that affect the mouse. You can often find these options in Control Panel; they are usually listed under the computer manufacturer's name.



MORE INFORMATION
Contact your computer manufacturer for further information, or refer to the section about power management features in the printed documentation for your computer.

Additional query words: energy star advanced power management

Keywords: kbhardware kbenv KB175514

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