Microsoft KB Archive/139658

= Writer/Artist: ErrMsg: Could Not Create The File Named... =

Article ID: 139658

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft Creative Writer 1.0 for Macintosh
 * Microsoft Creative Writer 1.1 for Macintosh
 * Microsoft Creative Writer 1.1a for Macintosh
 * Microsoft Fine Artist 1.0 for Macintosh
 * Microsoft Fine Artist 1.1 for Macintosh
 * Microsoft Fine Artist 1.1 for Macintosh

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This article was previously published under Q139658



SYMPTOMS
When you run Setup for Creative Writer or Fine Artist, you may receive one of the following error messages:

Setup Message

Could not create the file named '[your hard drive name]: MSKIDS:

CLEANUP'

-or-

Setup Message

Could not create the file named '[your hard drive name]: MSKIDS:

Creative Writer 1.1(a)'

-or-

Setup Message

Could not create the file named '[your hard drive name]: MSKIDS:

Fine Artist 1.1'

where [your hard drive name] is the name of your hard drive.

These errors are generated when a previous installation of Creative Writer or Fine Artist has been moved to the System Folder.



RESOLUTION
The MSKids folder, located in the System Folder, must be removed. To remove the folder, do the following:
 * 1) Open the System Folder.
 * 2) On the View menu, click By Name.
 * 3) Locate the MSKids folder(s).
 * 4) Drag the MSKids folder(s) to the Trash.
 * 5) Run Setup for Creative Writer or Fine Artist again.

The program should install successfully.



MORE INFORMATION
Additional query words: kids mskids artist maggie max writer 1.10 1.10a 1.00 writer\artist try again quit set up errors cannot won't run wont will can't install installation sets errmsg

Keywords: KB139658

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