Microsoft KB Archive/232902

= Cannot Use Standby Mode with USB Epson Stylus 740 Printer =

Article ID: 232902

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q232902



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to place your computer in Standby mode, you may receive the following error message:

Your computer cannot go on standby because a device driver or program won't allow it. Close all open programs, and then try again.

If you click OK, close all running programs, and try to use Standby mode again, you may still receive the same error message.



CAUSE
This behavior can occur if an Epson Stylus 740 Universal Serial Bus (USB) printer is connected to your computer. There is a conflict with the third-party Epson printer drivers.



RESOLUTION
To work around this issue, unplug the printer from the USB port before placing your computer in Standby mode. When you need to print, plug the printer back in.

Additional query words: HWPRNTS

Keywords: kberrmsg kbprb kbprint KB232902

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