Microsoft KB Archive/238324

= Cannot Schedule Virus Scans After Updating Mcafee VirusScan =

Article ID: 238324

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Plus! 98 Standard Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q238324



SYMPTOMS
After you install a retail version of Mcafee VirusScan 4.0 or later on a computer that has the version of of VirusScan included with Plus! 98 installed, the option to schedule virus scans using the Plus! 98 Maintenance Wizard is no longer available.



CAUSE
This behavior occurs because the upgrade process for Mcafee VirusScan must uninstall the Plus 98! version in order to install the newer (retail) version of the program.



MORE INFORMATION
During the upgrade process (whether by using the update utility included with the Plus! 98 version of VirusScan or by installing from a retail VirusScan CD-ROM), you receive the following prompt:

The Plus98! version of Virus Scan has been detected. This needs to be uninstalled before continuing. Would you like Network Associates to automatically uninstall now?

If you click Yes, the Plus! 98 version of VirusScan is uninstalled, which removes the option to scan for viruses from the Maintenance Wizard.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbprb KB238324

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