Microsoft KB Archive/307928

= FIX: Blue screen error message occurs on local computer when you try to purge journal queue on a remote computer =

Article ID: 307928

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Message Queuing 2.0

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This article was previously published under Q307928



SYMPTOMS
When you try to purge the journal queue on a remote computer, you may receive an error message on a blue screen on your local computer.



CAUSE
This behavior occurs when the Queue Manager does not identify this action as a remote read and tries to associate a local journal queue driver object for the remote journal. Because this object does not exist, the Queue Manager gains access to a section of memory that is not valid, which causes the error.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version    Size     File name ---  17-Dec-2001  15:16  5.0.0.742   71,184  Mqac.sys 17-Dec-2001 15:58  5.0.0.735  214,288  Mqads.dll 17-Dec-2001 15:58  5.0.0.735   41,744  Mqdssrv.dll 17-Dec-2001 15:58  5.0.0.740  222,480  Mqoa.dll 17-Dec-2001 15:58  5.0.0.742  418,576  Mqqm.dll 17-Dec-2001 15:58  5.0.0.742   91,920  Mqrt.dll 17-Dec-2001 15:58  5.0.0.738   70,416  Mqsec.dll 17-Dec-2001 15:58  5.0.0.738  108,304  Mqutil.dll



WORKAROUND
To work around the problem, use the following sample code in your application: MQOpenQueue(lpszwFormatName, MQ_RECEIVE, MQ_DENY_NONE, &amp;hQueue); MQPurgeQueue(hQueue);



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
To reproduce the problem, do one of the following:   Place the following sample code in an application: MQOpenQueue(lpszwFormatName, MQ_RECEIVE | MQ_ADMIN, MQ_DENY_NONE, &amp;hQueue); MQPurgeQueue(hQueue);  Download the Admin Pack from the following Microsoft Web site:

Microsoft Message Queuing

When you have downloaded the Admin Pack, run the following at a Command Prompt:

mqpurge /outgoing \system$;Journal



Additional query words: kbMSMQ Purge Remote Journal Queue

Keywords: kbbug kbfix kbwin2000sp3fix KB307928

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