Microsoft KB Archive/317112

= SMS: A Site Server Enumerates the Group Membership of the SMS Service Account Too Often =

Article ID: 317112

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q317112



SYMPTOMS
Systems Management Server (SMS) services that are running on the site server may perform excessive directory accesses. This can generate unnecessary network traffic. If you have enabled success auditing of directory service, the SMS Service account may generate many event ID 565 entries in the Security event log.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239How to Obtain the Latest Systems Management Server 2.0 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:  Date        Time   Size       File name    Platform  Version --- 08-Feb-2002 17:10    252,798  Q317112.exe  Intel     2.0.3.1 01-Mar-2001 18:30  1,579,936  Basesvr.dll  Intel     2.0.1493.3230 01-Mar-2001 10:30     81,040  Cmprov.dll   Intel     2.0.1493.3143 01-Mar-2001 13:30    121,440  Compmgr.exe  Intel     2.0.1493.3182 01-Mar-2001 18:30  2,432,272  Basesvr.dll  Alpha     2.0.1493.3230 01-Mar-2001 10:30    126,224  Cmprov.dll   Alpha     2.0.1493.3143 01-Mar-2001 14:30    171,792  Compmgr.exe  Alpha     2.0.1493.3182 NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



WORKAROUND
To reduce the network traffic that is caused by this problem, make sure that the SMS Service account is in the same domain as the site server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.



How to Install the Hotfix
To install the hotfix, use the appropriate method.

To Use the Hotfix Installer
NOTE: This method is for only Intel-based computers.
 * 1) Create a folder in a location that is accessible from your SMS site servers.
 * 2) Copy the update file (Q317112.exe) and platform folders to the new folder. The folder structure must be such that the program (.exe) file is located one folder &quot;above&quot; the platform folders.
 * 3) From each of your primary SMS site servers in your environment, log on to your site server by using an account with administrative permissions.
 * 4) Quit the SMS administrator console.
 * 5) Run Q317112.exe, and then follow the instructions in the wizard.

To Manually Update the SMS Site Server
 Create a folder in a location that is accessible to your SMS site servers. Copy the platform folders that contain the hotfix files to the new folder. From each of your primary SMS site servers in your environment, log on to your site server by using an account with administrative permissions. Quit the SMS administrator console. Stop all SMS services, including the Windows Management service.

Note that with Windows Management Instrumentation (WMI) build 1085, the service name is changed to &quot;Windows Management Instrumentation.&quot;</li> Make a backup copy of the following files:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Copy these updated files from the disk or network share to the SMS administrator console folder:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Restart the SMS services.</li></ol>

Additional Installation Information
To update remote site computers, such as an SMS administrator console, an SMS SQL monitor, or an SMS provider that is not located on the site server, follow the appropriate instructions.

To Manually Update a Remote SMS Administrator Console
NOTE: Before you install this update on your SMS administrator console, you must install it on the SMS site servers in your environment. <ol> From the updated SMS site server, copy the following SMS administrator console files to a disk or network share:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Make a backup copy of the following files:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Copy these updated files from the disk or network share to the SMS administrator console folder:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li></ol>

To Update a Remote SMS Provider Server
NOTE: Before you install this update on your SMS provider server, you must install it on the SMS site servers in your environment. <ol> From the updated SMS site server, copy the following SMS provider files to a disk or network share:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> On the SMS Provider server, stop the following services:

SMS_SQL_MONITOR_

Windows Management

Note that with Windows Management Instrumentation (WMI) build 1085, the service name is changed to &quot;Windows Management Instrumentation.&quot;

</li> Make a backup copy of the files you are about to overwrite:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Copy these updated files from the disk or network share to the SMS provider folder:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Restart the following SMS Provider services:

SMS_SQL_MONITOR_

Windows Management

Note that with Windows Management Instrumentation (WMI) build 1085, the service name is changed to &quot;Windows Management Instrumentation.&quot;</li></ol>

To Manually Update a Remote SMS SQL Monitor Server
NOTE: Before you install this update on your SMS site database server, you must install it on the SMS site servers in your environment. <ol> From the updated SMS site server, copy the following SMS SQL monitor files to a disk or network share:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> On the SMS SQL Monitor server, stop the SMS_SQL_MONITOR_ service.</li> Make a backup copy of the SMS SQL monitor files you are about to overwrite:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> Copy these updated files from the disk or network share to the SMS SQL monitor folder:

\Bin\ \Cmprov.dll

\Bin\ \Compmgr.exe

\Bin\ \Basesvr.dll

</li> <li>Restart the SMS_SQL_MONITOR_ SMS SQL monitor service.</li></ol>

Keywords: kbhotfixserver kbqfe kbsms200presp5fix kbmisctools kbbug kbfix kbsms200presp4fix KB317112

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