Microsoft KB Archive/242120

= Invalid Password After Configuring Remote Desktop Sharing in NetMeeting =

Article ID: 242120

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q242120



SYMPTOMS
After you configure Remote Desktop Sharing (RDS), you may experience either of the following issues:
 * You may not be able to connect using Remote Desktop Sharing because the correct password may be invalid.
 * You may not be able to change the Remote Desktop Sharing password because the old password does not work, even if it is typed correctly.



CAUSE
This behavior can occur when NetBIOS for the TCP/IP protocol is not enabled and the Transmission Control Protocol (TCP) connection is not active.



RESOLUTION
To resolve this behavior, use the following steps:

Step 1: Uninstall NetMeeting

 * 1) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
 * 2) On the Install/Uninstall tab, click NetMeeting 3.01, and then click Add/Remove.
 * 3) Click Yes to uninstall NetMeeting, click OK, and then click Yes to restart the computer.

Step 2: Make Sure One of the Following Pre-Conditions Is Met
 If Client for Microsoft Networks or Microsoft Family Logon is installed, make sure the TCP connection is active (connected to the Internet or Intranet). If Client for Microsoft Networks or Microsoft Family Logon is not installed, use the appropriate method.Method 1: Install Client for Microsoft Networks

 Click Start, point to Settings, click Control Panel, and then double-click Network. On the Configuration tab, click Add, click Client, click Add, click Microsoft in the Manufacturers box, click Client for Microsoft Networks in the Network Clients box, and then click OK. Click OK, insert the Windows 98 CD-ROM when you are prompted to do so, and then click Yes when you are prompted to restart the computer. Make sure the TCP connection is active (connected to the Internet or Intranet).</li></ol>

Method 2: Enable NetBIOS for the TCP/IP Protocol

<ol> Click Start, point to Settings, click Control Panel, and then double-click Network.</li> On the Configuration tab, click TCP/IP, and then click Properties.</li> In the TCP/IP Properties dialog box, click NetBIOS, click I want to enable NetBIOS over TCP/IP, click OK, and then click OK.NOTE: Click Yes if you receive the following message:

Your network is not complete. Do you want to continue?

</li> Click Yes when you are prompted to restart the computer.</li> Make sure the TCP connection is active (connected to the Internet or Intranet).</li></ol> </li></ul>

Step 3: Reinstall NetMeeting
NOTE: Installing the latest version of NetMeeting (version 4.4.3388 or later) may also resolve this issue.

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MORE INFORMATION
NetBIOS and the TCP connection state need to be active when you make any changes to the Remote Desktop Sharing password.

Keywords: kbenv kbprb KB242120

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