Microsoft KB Archive/913093

= A recurring meeting is not removed from an Outlook 2003 user’s calendar when the meeting is created by using CDO in Exchange Server 2003 =

Article ID: 913093

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
Consider the following scenario. A user whose mailbox is stored on a server that is running Microsoft Exchange Server 2003 has a recurring meeting in his or her Microsoft Office Outlook 2003 calendar. The recurring meeting was created by using Microsoft Collaboration Data Objects (CDO). The meeting organizer deletes an occurrence of the meeting on the Exchange Server 2003 server. Additionally, the user opens the meeting cancellation e-mail message that he or she receives from the meeting organizer, and then removes the meeting from his or her calendar in Outlook 2003. In this scenario, the user expects to receive the following messages from the meeting organizer:
 * A message that is an update to the meeting series
 * A message that informs the user of the canceled meeting

Instead, the user experiences the following symptoms:
 * The user receives a message that is an update to the meeting series.
 * The user receives a message that is an update to the canceled meeting. If the user accepts this update to the canceled meeting and does not click Remove From Calendar, a new meeting is added to the calendar.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must install Microsoft Exchange Server 2003 Service Pack 2 (SP2) before you apply the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart your computer after you apply this software update.

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Additional query words: appointment

Keywords: kbhotfixserver kbdev kbexchdev kbqfe kbfix kbbug kbpubtypekc KB913093

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