Microsoft KB Archive/817586

= An access violation occurs when you validate a message in Message Queuing 2.0 =

Article ID: 817586

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Message Queuing 2.0

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SYMPTOMS
In Microsoft Message Queuing, also known as MSMQ, 2.0, you may receive an access violation in NTDLL.DLL while the queue manager is performing packet validation on a message. There are no other indications of the problem.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.     Date         Time   Version            Size    File name --  01-Apr-2003  18:18  5.0.0.766         281,360  Mq1repl.dll 04-Feb-2003 15:51  5.0.0.766          14,096  Mq1sync.exe 26-Mar-2003 16:27  5.0.0.774          75,536  Mqac.sys 01-Apr-2003 18:18  5.0.0.773         217,360  Mqads.dll 30-Oct-2002 16:43  5.0.0.761          25,360  Mqbkup.exe 01-Apr-2003 18:18  5.0.0.750          76,560  Mqdscli.dll 01-Apr-2003 18:18  5.0.0.773          42,256  Mqdssrv.dll 21-Oct-2002 20:31  5.0.0.759          98,064  Mqmig.exe 01-Apr-2003 18:18  5.0.0.759         265,488  Mqmigrat.dll 01-Apr-2003 18:18  5.0.0.740         222,480  Mqoa.dll 01-Apr-2003 18:18  5.0.0.762           8,464  Mqperf.dll 01-Apr-2003 18:18  5.0.0.775         428,304  Mqqm.dll 01-Apr-2003 18:18  5.0.0.765         102,672  Mqrt.dll 01-Apr-2003 18:18  5.0.0.772          70,928  Mqsec.dll 01-Apr-2003 18:18  5.0.0.769         400,656  Mqsnap.dll 01-Apr-2003 18:18  5.0.0.762          23,824  Mqupgrd.dll 01-Apr-2003 18:18  5.0.0.767         110,352  Mqutil.dll 01-Apr-2003 18:18  5.0.0.748          64,784  Msmq.cpl



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Additional query words: kbMSMQ MSMQ

Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB817586

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