Microsoft KB Archive/145961

= XCLN: Err Msg: The Folder Could Not Be Opened... =

Article ID: 145961

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Exchange Client 4.0
 * Microsoft Exchange MS-DOS client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q145961



SYMPTOMS
When accessing a mailbox folder which you have full owner permissions, you may get the following error message if you do not have proper access permissions:

When using Microsoft Exchange version 4.0 clients -

The Folder could not be opened. You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.

When using Microsoft Exchange version 5.0 clients -

The folder could not be opened. The client operation failed.

NOTE: The properties for this mailbox will show that you are the owner of the mailbox.



CAUSE
This is by design. The Microsoft Exchange Permission User Interface (UI), used by private and public Exchange stores, does not allow you to set recursive permissions on folders.



WORKAROUND
You must set each folders permission individually.



MORE INFORMATION
New sub-folders will inherit the properties of their parent folder when they are created; however, the permissions of the existing sub-folders will not be modified.

If you are given permissions to a folder, and a sub-folder is created, you will have the same permissions to the sub-folder that you have to the parent folder. If you are given permissions to the parent folder after the sub-folder is created, you will not have permissions to the sub-folder.

Keywords: kbusage KB145961

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