Microsoft KB Archive/145903

= XCLN: Buttons/Menus Unavailable When Opening New Mail =

Article ID: 145903

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q145903



SYMPTOMS
In the Microsoft Exchange Windows 3.x, Windows 95, and Windows NT clients, when you open a message by clicking the Yes button in the New Mail Notification dialog box, the Next and Previous buttons and the menus are unavailable.



RESOLUTION
Close the message and reopen the message from the message viewer. All the functions will now be available.

Additional query words: new message

Keywords: kbusage KB145903

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