Microsoft KB Archive/187937

= Cannot Send E-mail in Microsoft Chat to Another Member =

Article ID: 187937

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Chat 2.5
 * Microsoft Chat 2.5
 * Microsoft Chat 2.5

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This article was previously published under Q187937



SYMPTOMS
When you try to send e-mail to another person, your e-mail program may not start.



CAUSE
This can occur if the e-mail address of the person you want to send mail to has a "friendly" name preceding the e-mail address, and the e-mail program you are using interprets this e-mail address as being invalid. For example:

"cocoa"someone@microsoft.com



MORE INFORMATION
To send e-mail in Chat, use any of the following methods:
 * On the Member menu, click Send E-mail.
 * Right-click a member and then click Send E-mail.

Additional query words: chattop

Keywords: kbenv KB187937

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