Microsoft KB Archive/922170

= Microsoft Outlook may not start when Groove tries to send a Calendar Tool event or a Meeting Tool event to Outlook =

Article ID: 922170

Article Last Modified on 7/19/2006

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition

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SYMPTOMS
After you add an event to the Groove Calendar Tool or to the Groove Meeting Tool, Microsoft Outlook may not start when Groove tries to send the event to Outlook.



CAUSE
This problem occurs when the following conditions are true:
 * Outlook is not running.
 * A Microsoft product activation wizard in is progress.
 * The wizard has a window open.



RESOLUTION
To resolve this problem, use Windows Task Manager to end every Outlook.exe process that is running.



MORE INFORMATION
In Groove Virtual Office 3 and in Groove Workspace 2, you can configure Groove to send events in the Groove Calendar Tool or in the Groove Meeting Tool to the Microsoft Outlook calendar. If you select the Automatically Publish option, when an entry is created or changed in a Groove tool, Groove sends the entry to Outlook. If Outlook is not running, Groove starts Outlook before Groove sends the entry.

Additional query words: TCN-01336

Keywords: kbprb kbexpertiseinter kbtshoot KB922170

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