Microsoft KB Archive/239068

= XADM: Exchange Server Mailbox Manager Setup Doesn't Work If Service Account Doesn't Have a Password =

Article ID: 239068

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q239068





SYMPTOMS
When you run Microsoft Exchange Server Mailbox Manager Setup and choose a service account that does not have a password, Setup does not work.

Setup may also fail if the password contains Alternate characters (for example, letters that include accent marks such as when used in foreign languages).



WORKAROUND
Set a password for the service account, and then run Setup. If required, remove the password after you install Mailbox Manager.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 3.



MORE INFORMATION
For additional information about changing the service account password, click the article number below to view the article in the Microsoft Knowledge Base:

157780 XADM: How to Change the Service Account Password

Keywords: kbbug kbnofix KB239068

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