Microsoft KB Archive/289930

= OL2002: You Cannot Select the Top E-mail Account As the Default =

Article ID: 289930

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q289930



SYMPTOMS
If you create more than one e-mail account, set the top e-mail account as the default account, and remove that default e-mail account, the next e-mail account in line is not automatically set as the default e-mail account and the Set as Default option is unavailable.



CAUSE
This problem occurs because the E-mail Accounts dialog box does not update correctly.



WORKAROUND
To work around this problem, click Finish to exit the E-mail Accounts dialog box, and then re-open the E-mail Accounts dialog box. The next e-mail account in line is automatically set as the default. Use the following steps to open the E-mail Accounts dialog box:
 * 1) On the Tools menu, click E-mail Accounts.
 * 2) Under E-mail, click to select the View or change existing e-mail accounts check box, and then click Next.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB289930

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