Microsoft KB Archive/69119

Word: IBM 4019 Error Codes (Check Conditions)

PSS ID Number: Q69119 Article last modified on 11-02-1994

4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

The following are error codes (called check conditions by IBM) and corresponding explanations for the IBM 4019 printer. Some check conditions have secondary conditions, which are represented by an additional number on the printer display.

To determine if there is a secondary condition, press the Print/Check button after the check number is displayed. If there is not a secondary condition, a 0 (zero) will display. The check conditions below that have an asterisk have secondary check conditions, which are also listed below.

Primary Primary Check Number Check Condition ———— —————

1             Cover open/cartridge not installed 2             Paper error * 3             Load paper request * 4             Font error * 5             Stop command 6             Memory error * 7             Default storage error 8             Reserved 9             Service error code * Primary Secondary Check Number Check Conditions ———— —————-

2             1   Paper out or feed failure 2  Paper jam 3  Wrong paper length 4  Invalid manual feed

3             Number displayed corresponds to the paper or                envelope size requested (see page 8.19 of                IBM's &quot;Guide to Operations&quot; manual for the 4019                printer).

4             1   Install card - requested font position not available 2  Install card - requested font not present 3  Font card removed 4  Defective font card installed 5  Download font ID or download font header error 6  Download character header error 7  Unsupported card installed

6             1   Printer memory exceeded 2  Complexity error (the page just sent to the                     printer is too complex to print)

9             0,1 Turn printer off/on. If display is cleared, the printer is ready for operation; otherwise, you must make a service call. KBCategory: kbother KBSubcategory: Additional reference words:

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