Microsoft KB Archive/130734

Money: Disk Error If Disk Is Removed While File Is Open

PSS ID Number: Q130734 Article last modified on 08-18-1998

WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 4.0, 5.0 for Windows 95 == Microsoft Money versions 1.0, 2.0, 2.0a, 3.0, and 3.0a == 

= SYMPTOMS =

If you open a Money file from a disk and then try to open another Money file from your hard disk drive or a different disk, you may experience the following problems:

  Continuous errors such as System error, cannot read drive . System error, cannot write to drive . Error, disk may be full. Error reading or writing file. where  is your floppy disk drive. Additionally, in Windows 95/98, you may receive a series of errors such as: : is not accessible. The device is not ready. (Blue Screen) Error Reading Disk in Drive A. Please insert Disk… Enter for OK or ESC to cancel There has been an error reading or writing the file. Disk write error. Unable to write to disk in drive <A>: Data or Files may be lost Windows cannot read from drive <A>: If this is a network drive, make sure the network is working. If it is a local drive, check the disk. </li>  General protection (GP) faults caused by Msmoney. </li></ol>

= CAUSE =

These error messages occur if you have removed the disk while the original file was still open.

= RESOLUTION =

To avoid these problems, do not remove the disk containing the original Money file until you have successfully opened a different Money file from your hard disk drive.

If you have removed the disk and receive one of these error messages, put the disk back into the drive and click Retry. Money should then finish closing the file on the disk and open the other file you have chosen from the hard disk drive.

= MORE INFORMATION =

If a Money file is open and you attempt to open a different one, Money must first access the file that is currently open and close it properly. If you remove the disk from the drive while a file from that disk is still open, Money cannot access the disk to properly close the file. If this happens, the next time you try to open that file from the disk, Money will need to make repairs to the file because it was not closed properly.

= Additional query words: w_money wrong 97 6.0 7.0 planet =

Keywords : kberrmsg kbdta Version : WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.