Microsoft KB Archive/259776

= OL97: You Cannot Import Items Into a Public Folder =

Article ID: 259776

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q259776





SYMPTOMS
When you use the Outlook Import and Export Wizard to import items, you cannot select a Microsoft Exchange public folder.



CAUSE
This option is only available when you import items from a Personal Folders (.pst) file. It is not available when you import items from another source, such as a Microsoft Access database or a Microsoft Excel spreadsheet.



RESOLUTION
To work around this problem, use either of the following procedures:
 * Import the items into a folder that is stored in your personal folder hierarchy (either a Personal Folders file or a Microsoft Exchange mailbox), and then move that folder to the public folder hierarchy.

-or-
 * Import the items into a Personal Folders file, and then import the items from the Personal Folders file into the public folder.

Keywords: kbprb KB259776

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