Microsoft KB Archive/320693

= Error Message &quot;Error 623: The System Could Not Find the Phone Book Entry for This Connection&quot; When You Try to Make a VPN Connection =

Article ID: 320693

Article Last Modified on 4/3/2002

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APPLIES TO


 * Microsoft Windows XP Professional Edition
 * Microsoft Windows XP Home Edition

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This article was previously published under Q320693



SYMPTOMS
When you try to connect a virtual private network (VPN) connection in Network Connections, you may receive the following error message:

Error 623

The system could not find the phone book entry for this connection.



CAUSE
You may receive this error message if the VPN connection is configured to use a dial-up connection that has been deleted.



RESOLUTION
To work around this issue:
 * 1) Click Start, click Control Panel, and then click Network and Internet Connections.
 * 2) Click Network Connections.
 * 3) Right-click the VPN connection, and then click Properties.
 * 4) Click to select the Dial another connection first check box, and then click the appropriate dial-up connection. If there are no dial-up connections to select, you may have to create a dial-up connection and repeat these steps.

If your VPN connection does not require a dial-up connection, click to clear the Dial another connection first check box, and then click OK.

Additional query words: ras dun

Keywords: kberrmsg kbnetwork kbprb KB320693

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