Microsoft KB Archive/27439

Meaning of “Download Unsuccessful” Message

PSS ID Number: Q27439 Article last modified on 11-02-1994

2.x 3.x 4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

The following are some reasons why you might receive the “Download unsuccessful” message when using Word’s automatic download feature:


 * 1) There is a problem with the printer cable. Word sends out a sequence to the printer to indicate that it is about to download fonts. Word keeps track of the number of characters in this sequence that do not successfully make it to the printer. If the number is greater than 0 (zero), indicating that something did not make it to the printer, Word sends the “Download unsuccessful” message.
 * 2) To get the font files over to the printer, the DOS COPY command is used from inside the download program. For the COPY command to be accessible, the DOS file COMMAND.COM must be available in the DOS path or in the boot drive. If COMMAND.COM is not in the path or the boot drive, the message will be issued.
 * 3) COMMAND.COM is available, but the version of COMMAND.COM that is in the boot drive at the time of downloading is different from the version of COMMAND.COM that was used to boot up the computer (for example, the computer was booted with a DOS version 3.00 disk in Drive A, but at the time of the download, Drive A contains the font file disk with a DOS version 2.11 COMMAND.COM on it).

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================================================================ Copyright Microsoft Corporation 1994.