Microsoft KB Archive/285513

= PPT2002: Slides Are Printed as All Black in Note Pages and Handouts =

Article ID: 285513

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft PowerPoint 2002 Standard Edition

-



This article was previously published under Q285513



SYMPTOMS
When you print notes pages or handouts in black and white or grayscale, some slides may be printed as all black.



CAUSE
This behavior can occur with an older printer driver. This behavior has been observed with the following printers and drivers:
 * Hewlett Packard (HP) 5si with print driver HPBFCB5.DRV version 4.3.0.8
 * Lexmark Otra Color 1200 with print driver LMPCL5D.DRV version 0.2000.1.27



RESOLUTION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To resolve this issue, update the printer driver for your printer. To obtain the most up to date printer drive, contact the printer manufacturer.

For HP printer drivers, visit the HP Web site:

http://welcome.hp.com/country/us/en/support.html

For Lexmark printer drivers, visit the Lexmark Web site:

http://www.lexmark.com

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: PPT prb

Keywords: kbpending kbprb KB285513

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.