Microsoft KB Archive/930468

= The attachment is not displayed when you use Outlook 2003 to open an e-mail message that contains an attachment =

Article ID: 930468

Article Last Modified on 8/31/2007

-

APPLIES TO


 * Microsoft Exchange Server 2007 Standard Edition
 * Microsoft Exchange Server 2007 Enterprise Edition

-



SYMPTOMS
When you use Microsoft Office Outlook 2003 to open an e-mail message that contains an attachment, the attachment is not displayed. This problem occurs if the following conditions are true:  The mail server is running Microsoft Exchange Server 2007.  The e-mail message contains a Content-Disposition header that resembles the following header. Content-Type: image/jpeg; name=&quot;abc.JPG&quot; Content-Disposition: inline; filename=&quot;abc.JPG&quot; 

Note You can identify the inline attachment by viewing the raw MIME of the e-mail message.



RESOLUTION
To resolve this problem, download and install Update Rollup 3 for Exchange 2007.

For more information about Update Rollup 3 for Exchange 2007, click the following article number to view the article in the Microsoft Knowledge Base:

935999 Description of Update Rollup 3 for Exchange 2007



WORKAROUND
To work around this problem, use one of the following methods:
 * In Outlook 2003, save the attachment locally, and then view the attachment.
 * Use Microsoft Office Outlook Web Access 2007 to view the attachment.
 * Use Microsoft Office Outlook 2007 to view the attachment.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

For more information about the Content-Disposition header, visit the following Web site:

http://www.ietf.org/

Keywords: kbqfe kbexpertiseinter KB930468

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.