Microsoft KB Archive/887577

= The Exchange Server Migration Wizard may not correctly migrate e-mail message information when you migrate IBM Lotus Notes mailboxes to Microsoft Exchange Server 2003 =

Article ID: 887577

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Service Pack 1

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you use the Exchange Server Migration Wizard (Mailmig.exe) to migrate IBM Lotus Notes mailboxes to Microsoft Exchange Server 2003 Service Pack 1, the Exchange Server Migration Wizard may not correctly migrate the e-mail message information. For example, Exchange 2003 may incorrectly label some of the e-mail messages that you migrate as messages that were sent by a delegate. When you view the .pri file, the Sent-Representing field is unexpectedly populated.



CAUSE
This problem may occur when the following conditions are true:
 * You migrate IBM Lotus Notes mailboxes by using the Exchange Server Migration Wizard.
 * The IBM Lotus Notes mailboxes contain e-mail messages that have two or more IBM Lotus Notes domains in the e-mail address, such as UserA/NotesSrv1@NotesDomain1@NotesDomain2.

This problem occurs because the Exchange Server Migration Wizard does not remove the IBM Lotus Notes routing information.



Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires Exchange Server 2003 Service Pack 1.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  24-Jan-2005  23:02  6.5.7232.72        59,904  Mlmignts.dll

After you install the hotfix
After you install this hotfix, you must create a Windows registry subkey and entry. To do this, follow these steps. Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.  Click Start, click Run, type regedit, and then click OK. Locate and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange

 Right-click Exchange, point to New, click Key, type MSExchangeMailMig, and then press ENTER. Right-click MSExchangeMailMig, point to New, click Multi-String Value, type RoutableDomains, and then press ENTER. Right-click RoutableDomains, and then click Modify. In the Value data box, type the domain names of the domains that are in the IBM Lotus Notes e-mail address.

For example, an IBM Lotus Notes e-mail address of UserA/NotesSrv1@NotesDomain1@NotesDomain2, would have the following data:

NotesDomain1

NotesDomain2

Note Separate the domain names by pressing ENTER.</li> Quit Registry Editor.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Exchange Server 2003 Service Pack 2.

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MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbqfe kbhotfixserver kbfix kbbug kbexchange2003presp1fix KB887577

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