Microsoft KB Archive/222902

= Sleep Button May Be Disabled After Wakeup on ACPI Computer =

PSS ID Number: 222902

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows 98

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This article was previously published under Q222902



SYMPTOMS
The Sleep button on your computer may stop working after a wakeup in ACPI mode, if the Sleep button is pushed during Wakeup processing



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 98 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date      Time       Version    Size     File name   Platform ---  12/13/99  11:32p   4.10.2103  194,518  Ntkern.vxd   Windows 98



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Windows 98 Second Edition.



MORE INFORMATION
The package for this hotfix has been re-released due to version problems of the original binaries wherein they were too low and would not be installed properly.

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Keywords: kbprb kbQFE KB222902

Technology: kbWin98 kbWin98search

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