Microsoft KB Archive/110936

{|
 * width="100%"|

Setup Err Msg: "Object ID 502: CustomAction Object

 * }

Q110936

-

The information in this article applies to:


 * Microsoft Word for Windows, version 6.0

-

SYMPTOMS
The following error message may occur when you perform an administrator's installation (SETUP /a) of Word for Windows at a network workstation:

Setup Parse Error in Initialize Pass","Object ID 502: CustomAction Object: Bad Dialog procedure data value

CAUSE
The WORD_BB.DLL file on the server or shared directory is damaged or missing.

RESOLUTION
Rename or delete the existing WORD_BB.DLL file on the server or shared directory. Then use the following instructions to manually decompress a new copy of the file:

 Copy the file WORD_BB.DL_ from Disk 1 to the server.  At the MS-DOS prompt, type the following: "decomp word_bb.dl_ word_bb.dll" Rerun the administrator's installation of Word.

STATUS
We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.