Microsoft KB Archive/69740

Works 2:00: Hangs After Installation on Canon C200/10 Computer

PSS ID Number: Q69740 Article last modified on 06-12-1996

2.00

MS-DOS

= SUMMARY =

If Microsoft Works version 2.00 hangs after being installed on the Canon C200/10, reinstall the program using CGA as the video driver.

The Canon C200/10, which is bundled with Works 2.00, is currently being sold by the Home Shopping Club. This bundle is put together by the Home Shopping Club and is supported by Microsoft Product Support Services.

The Home Shopping Club has included instructions for installing Works on the monochrome version of the Canon C200/10; however, some of the machines have a CGA card.

= MORE INFORMATION =

Works will also hang if you install it for a Hercules card on a PC with a CGA card.

KBCategory: kbother KBSubcategory: dworkskb Additional reference words:

=
================================================================ Copyright Microsoft Corporation 1996.