Microsoft KB Archive/823972

= Availability of the Word 2002 Post-Service Pack 2 Hotfix Package: August 9, 2003 =

Article ID: 823972

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft Word 2002 Standard Edition

-





ARTICLE CONTENTS

 * SUMMARY
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Service pack information
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



SUMMARY
This article describes the Microsoft Word 2002 issues that are fixed in the Word 2002 Post-Service Pack 2 Hotfix package that is dated August 9, 2003.

Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package.  

823777 Quotation marks in Chinese document change to different characters

 

827488 Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002



The following issue is also fixed in this hotfix package. The following issue was not previously documented in a Microsoft Knowledge Base article.
 * When you select the body of a document and then press F9 to update fields, only the first occurrence of a NUMPAGES field is updated. If your document body contains multiple NUMPAGES fields, and you then press F9 a second time, the second NUMPAGES field is updated. If you press F9 a third time, the third NUMPAGES field is updated, and so on.

back to the top



Service pack information
This problem was first corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

back to the top

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

back to the top

Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 2 (SP-2) hotfix. To install the hotfix, you must have Office XP SP-2 installed. For more information about Office XP SP-2, click the following article number to view the article in the Microsoft Knowledge Base:

325671 Description of the Office XP Service Pack 2 (S)

 The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later. For more information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 1 (SP-1). However, Microsoft has not tested this fix on Office XP SP-1 to the same extent as on Office XP Service Pack 2 (SP-2). If you install this hotfix on a computer with Office XP SP-1 installed, some file conflicts might occur. Microsoft supports this configuration, but Microsoft does not recommend this configuration.</li></ul>

back to the top

Restart information
You do not have to restart your computer after you apply this hotfix.

back to the top

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

back to the top

Registry information
You must create or modify registry keys to use the hotfixes that are contained in this package.

To activate the fix described in Microsoft Knowledge Base article 823777, you must create or modify the EnsureEmitSmartQuote value.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

823777 Quotation marks in Chinese document change to different characters

To activate the fix that is described in Microsoft Knowledge Base article 827488, you must create or modify the AlternateTableHeightLayout value.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

827488 Text may be missing when you view a Word document in different views or when you scroll the document in Word 2002

back to the top

Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size       File name 09-Aug-2003 22:44  8,298,700  Winwordff.msp  (Full-file/administrative) 09-Aug-2003 21:33  2,993,780  Winwordop.msp  (Optimized) After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table: <pre class="fixed_text">  Date         Time   Version      Size        File name 09-Aug-2003 03:18  10.0.5605.0  10,603,064  Winword.exe Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

back to the top

<div class="references_section">