Microsoft KB Archive/822631

= Mail delivery is slow and messages become backed up on Exchange 2000 bridgehead servers =

Article ID: 822631

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-



SYMPTOMS
You may experience slower than expected mail delivery on your Exchange 2000 bridgehead servers. Additionally, you may notice all the following behaviors:
 * Messages build up in the Messages waiting to be routed queue.
 * If you monitor the network traffic from the Exchange 2000 server, you notice that it communicates with a remote global catalog server.
 * When you manually configure the entries on the Directory Access tab of the  Properties dialog box of the server to configure Exchange 2000 to communicate with a local global catalog server, the problem is not resolved.



CAUSE
This problem may occur if you configure delivery restrictions for the routing group connector based on distribution group membership. The instance of the message categorizer in Exchange 2000 that verifies the sender's distribution group membership does not use the global catalog server listing from the Directory Access tab in the  Properties dialog box. Because of this, the message categorizer instance may contact a global catalog server over a slow link or an unreliable link, and message delivery becomes slow.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: Message categorizer

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  27-Jun-2003  23:45  6.0.6481.0        131,072  Drviis.dll 27-Jun-2003 23:56  6.0.6481.0        307,200  Exsmtp.dll 27-Jun-2003 23:43  6.0.6481.0         94,208  Peexch50.dll 27-Jun-2003 23:43  6.0.6481.0        393,216  Phatcat.dll 27-Jun-2003 23:46  6.0.6481.0        528,384  Reapi.dll 27-Jun-2003 23:56  6.0.6481.0        311,296  Resvc.dll Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbExchange2000preSP4septbarFix XCON

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB822631

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.