Microsoft KB Archive/198270

= New Universal Serial Bus Keyboard Does Not Work Correctly =

Article ID: 198270

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q198270



SYMPTOMS
When you try to install a new Universal Serial Bus (USB) keyboard, this keyboard may not work after you start your computer.



CAUSE
This issue can occur if you install a new USB keyboard while your computer is off, and your computer is configured to prompt you to log on when you start it. USB keyboards are not enumerated until after you log on to your computer.



RESOLUTION
To resolve this issue, click Cancel when you are prompted to log on, click Start, click Log Off, click Yes, and then log on to your computer.

Additional query words: 98

Keywords: kbhardware kbnetwork kbprb kbui KB198270

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