Microsoft KB Archive/125054

Works: Support for the HP DeskJet 310 Printer

PSS ID Number: Q125054 Article last modified on 05-01-1997

2.00 2.00a 3.00

MS-DOS

=
========================================================= 2.00 2.00a 3.00 MS-DOS kbprint

= SUMMARY =

The Hewlett-Packard (HP) DeskJet 310 printer is not directly supported in Works for MS-DOS. According to HP technical support, this printer will emulate the HP DeskJet 550C and the HP DeskJet 500.

= MORE INFORMATION =

The HP DeskJet 550C is the primary emulation choice, and it is supported in Works 3.0 for MS-DOS on the shipped disks by HPDJ.PRD. The HP DeskJet 550C is not supported in Works 2.x for MS-DOS, so you should use the secondary emulation choice of the DeskJet 500, which is supported in Works 2.0 by HPDJ.PRD on Supplemental Kit #1.

To obtain Supplemental Kit #1, call the Microsoft Order Desk at (800) 360-7561 and request the Microsoft Works Conversion and Supplemental Setup Kit #1 for Works version 2.0 for MS-DOS. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, call the Microsoft International Sales Information Center at (425) 936-8661.

The DeskJet 500 driver can also be obtained by downloading DKXHP0.EXE from the Microsoft Download Service (MSDL) or the Software/Data Library on CompuServe. For more information on obtaining Works 2.0 supplemental files from the MSDL or the Software/Data Library, query on the following article in the Microsoft Knowledgebase:

ARTICLE-ID: Q97091 TITLE    : Works 2.0 Files on the Software/Data Library KBCategory: kbprint KBSubcategory: dworkskb prt

= Additional reference words: kbhowto 2.00 2.00a 3.00 d_works inkjet =

Keywords : dworkskb prt kbprint Version : 2.00 2.00a 3.00 Platform : MS-DOS ============================================================================= Copyright Microsoft Corporation 1997.