Microsoft KB Archive/930262

= Message when you set up your Zune device for the first time: &quot;Relocating&quot; =

Article ID: 930262

Article Last Modified on 4/25/2007

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APPLIES TO


 * Zune software

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SYMPTOMS
After you install and set up a Zune device for the first time, you receive the following message that contains two options:

Relocating?

Connect this Zune as a guest.

Sync with your library on this PC. Remove all the content on your Zune and replace it with the content in his library instead.



CAUSE
This behavior occurs if you click Skip when the Zune software is scanning for a device, you connect the Zune device, and then continue to the next screens of the setup process.



THINGS TO TRY
 Click Cancel. Disconnect the Zune device, and then wait for approximately one minute.

Note After Microsoft Windows successfully disconnects the Zune device from the computer, you will hear the Device Disconnect sound.

 Connect the Zune device again, and then let the Zune device charge if it is required. The Zune software will start when the Zune device has a sufficient charge. Then, the software will guide you through the Zune setup process.

Note You do not have to create a new partnership between the Zune device and the Zune software.





MORE INFORMATION
If you are trying to set up a Zune device on a new Zune software installation or on another computer, you must re-create the partnership between the Zune device and the Zune software. When you re-create a partnership between a Zune device and the Zune software, any preloaded content is automatically removed.

For more information about preloaded content, click the following article number to view the article in the Microsoft Knowledge Base:

928584 Preloaded content that was removed cannot be added back to a Zune device

Keywords: kbzunesoftware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB930262

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