Microsoft KB Archive/262761

= XFOR: Problems Participating in Audio/Video Conference Using Crystal Sound Card =

Article ID: 262761

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server

-



This article was previously published under Q262761





SYMPTOMS
If you are participating in an audio/video conference while using either a Crystal Sound Card model cs4326, or cs4327, you may experience the following problems:
 * There is an excessive echo when you speak.
 * You are unable to hear other participants in conference.



CAUSE
You have not properly configured the sound card settings.



RESOLUTION
To verify that you have configured the following settings properly, follow these steps:
 * Double-click the Speaker icon located in the system tray on the taskbar.
 * Click Options, and then click Properties.
 * Under Properties, select the Recording option, and then click to select the Digital check box. Click OK.
 * Verify that you have the Digital Balance muted.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB262761

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.