Microsoft KB Archive/176398

= XADM: User Count Shows 4294962176 =

Article ID: 176398

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q176398



SYMPTOMS
When you use Performance Monitor to view the User Count counter for the Exchange information store, User Count may appear to be a large number, such as 4294962176.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
The User Count is incremented only when a license is granted successfully. However, the User Count will be decremented regardless of when the session is freed.

The problem occurs when you attempt to connect clients beyond the number of allocated licenses. Each client beyond the number of licenses will cause the counter to incorrectly decrement by 1.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbusage KB176398

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