Microsoft KB Archive/149006

= Microsoft Knowledge Base =

Cannot Print After Restarting Windows 95
Last reviewed: March 27, 1996

Article ID: Q149006

The information in this article applies to:


 * Microsoft Windows 95

SYMPTOMS
After you install a printer, you may be able to print to the new printer correctly until you restart Windows 95.

CAUSE
This problem can be caused by older versions of Netscape Navigator, which install a driver in the [386Enh] section of the System.ini file. This driver causes a problem that does not allow Windows 95 to print properly.

RESOLUTION
To resolve this issue, disable the Netscape driver in the System.ini file. To do so, follow these steps:

 Click the Start button, and then click Run. In the Open box, type "system.ini" (without quotation marks), and then click OK.  Locate the line that reads: device=vecpd.386   Disable the line by placing a semicolon at the beginning of the line. The line should then read: ;device=vecpd.386  On the File menu, click Save. Quit Notepad, and then restart your computer.

NOTE: You should also contact Netscape to inquire about obtaining a newer version of Netscape Navigator that does not cause this problem.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.