Microsoft KB Archive/840655

= You are logged off a Remote Desktop session when you have an NVIDIA video card installed in Windows Server 2003 =

PSS ID Number: 840655

Article Last Modified on 7/16/2004

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The information in this article applies to:


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition
 * Microsoft Windows Server 2003, 64-Bit Enterprise Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition

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SYMPTOMS
Assume that you try to connect to a Microsoft Windows Server 2003-based computer by using a Remote Desktop session. After you log on to the Remote Desktop session, you receive a &quot;Saving your Settings&quot; message, and then you are logged off the session.



CAUSE
This problem typically occurs when the Windows Server 2003-based computer that is hosting the Remote Desktop session has the following NVIDIA components installed:
 * An NVIDIA video card.
 * An NVIDIA Forceware driver, version 56.64



RESOLUTION
To resolve this problem, download the latest NVIDIA Forceware driver or drivers. To do this, visit the following NVIDIA Web site:

http://www.nvidia.com/content/drivers/drivers.asp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB840655

Technology: kbWinServ2003Data kbWinServ2003Data64bit kbWinServ2003Data64bitSearch kbWinServ2003DataSearch kbWinServ2003Ent kbWinServ2003Ent64bit kbWinServ2003Ent64bitSearch kbWinServ2003EntSearch kbWinServ2003Search kbWinServ2003St kbWinServ2003Web

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