Microsoft KB Archive/308904

= PIP2002: MSN Photos Links May Not Work As Expected =

Article ID: 308904

Article Last Modified on 7/13/2004

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APPLIES TO


 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Greetings 2002 Standard Edition

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This article was previously published under Q308904



SYMPTOMS
When you click some MSN Photos links, you are not connected to MSN Photos Web site as expected. Or, an incorrect Web site appears.



CAUSE
This behavior occurs if you have clicked MSN Photos by using either of the following methods.

Method 1
 * 1) On the opening screen, you click Open & Edit.
 * 2) Under Open a Picture or Project, you click MSN Photos.

This link takes you to an incorrect Web site.

Method 2
 * 1) On the opening screen, you click Open & Edit.
 * 2) Under Organize Pictures, you click Organize Gallery.
 * 3) You click Add items to the Gallery.
 * 4) You click Open from MSN Photos.

This link is broken.



RESOLUTION
To work around this issue, access MSN Photos Web site as described later in this article, and then save the images that you want to your My Pictures folder. You can then add these images from this folder.

To access MSN Photos Web site, do one of the following:  Using your web browser, navigate to:

http://photos.msn.com

-or- In the any of the products listed at the beginning of this article, navigate to the Open & Edit screen, and then click MSN Photos listed under Special Offers in the left frame.

Additional query words: pip

Keywords: kbprb KB308904

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