Microsoft KB Archive/811830

= An Access Violation Occurs in Mshtml.dll When You Use Internet Explorer 6 SP1 =

Article ID: 811830

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Professional

 Microsoft Windows Millennium Edition

 Microsoft Windows 2000 Standard Edition

 Microsoft Windows 98 Second Edition</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows NT 4.0</li></ul> </li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you use Internet Explorer 6 Service Pack 1 (SP1), an access violation may occur in Mshtml.dll.

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size       File Name 18-Dec-2002 03:54  6.0.2800.1148  2,784,256  Mshtml.dll

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STATUS
Microsoft has confirmed that this is a problem in Internet Explorer 6 Service Pack 1.

Keywords: kbhotfixserver kbqfe kbqfe kbnavigation kbwebbrowser kbie600presp2fix KB811830

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