Microsoft KB Archive/288702

= SNA Manager Disappears When Using the LU Creation Wizard =

Article ID: 288702

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q288702



SYMPTOMS
When you are using the LU Creation Wizard to assign logical units (LUs) to a server-connection from SNA Manager, after you select Server Name from the drop-down menu, SNA Manager closes.

To open the LU Creation Wizard: from the Action menu, select All Tasks, and then select Range of LUs....



CAUSE
When Host Integration Server 2000 is installed on a Windows 2000 Server, the computer name that it uses is taken from the Windows 2000 registry key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Computername\

When the LU Creation Wizard is used and a Server Name is selected, SNA Manager displays the computer name in upper case characters even though lower case characters were used. These are compared when the Wizard is run, and the discrepancy causes SNA Manager to close.



RESOLUTION
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack



WORKAROUND
Use the 3270 Wizard: from the Action menu, select All Tasks&quot;, and then 3270 Wizard....



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.

Keywords: kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix KB288702

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