Microsoft KB Archive/306729

= XCCC: Authenticated Clients Without Mailboxes Receive Conferencing Server &quot;Error #8004D002&quot; Error Message =

Article ID: 306729

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 2000 Service Pack 1

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This article was previously published under Q306729





SYMPTOMS
When you use the Web Conferencing Scheduler to try to schedule a conference while you are logged on as an authenticated user, you may receive the following error message:

Server Error Date/Time

The Exchange Conferencing Service encountered a server error.

Please try the following:

Contact your system administrator.

Sending the message Error #8004D002: Unable to schedule the specified conference.

Microsoft Exchange 2000

NOTE: Although the conference may still appear to be booked and listed on the list.asp Web page, you may be unable to join or delete the meeting.



CAUSE
This problem can occur if the Microsoft Windows NT account that is used for authentication is mail-enabled (has an e-mail address), but is not mailbox-enabled (does not have an Exchange mailbox).



RESOLUTION
To resolve this problem and authenticate with the Exchange Conferencing Service, the user account must have an Exchange mailbox. Users who are mail-enabled (but not mailbox-enabled) must remain anonymous.



WORKAROUND
To work around this problem, schedule the meeting as an anonymous user.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Conferencing Server.

Microsoft is researching this problem and will post more information in this article when the information becomes available.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbfix KB306729

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