Microsoft KB Archive/305849

= Cannot Use ATI RAGE MOBILITY Video Adapter to Turn On DualView Feature on Portable Computer =

Article ID: 305849

Article Last Modified on 2/26/2002

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q305849



SYMPTOMS
When you try to use an ATI RAGE MOBILITY video adapter to turn on the DualView feature on a portable computer, the DualView option does not appear under Display Properties.



CAUSE
This issue occurs because the ATI RAGE MOBILITY video driver that is supplied with Windows XP does not support DualView.



RESOLUTION
To resolve this issue, obtain an updated ATI RAGE MOBILITY video driver from ATI Technologies or from your hardware vendor.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

283674 Description of DualView in Windows XP

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact ATI Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Windows XP has native support for the following DualView compatible laptop adapters:

S3 Savage MX

Trident 3D

Trident XP

Additional query words: enable grraphics board card

Keywords: kbnofix kbprb kb3rdparty kbdisplay kbgraphic KB305849

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