Microsoft KB Archive/157487

= Golf 3.0 and Soccer 1.0: Troubleshooting Sound Problems =

Article ID: 157487

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Soccer
 * Microsoft Golf 3.0

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This article was previously published under Q157487



SYMPTOMS
When you play one of the games listed at the top of this article, you may experience some problems if your system is not configured correctly. This articles discusses how to troubleshoot sound issues you may encounter when playing the games.



RESOLUTION
If the games listed at the top of this article do not play sound properly, first verify that:


 * You've correctly installed your Windows sound drivers.
 * Your speakers are on and turned up.
 * The Windows volume control is enabled and turned up, and that the Mute checkbox isn't selected.

If the games listed at the top of this article still don't play sound properly, verify that Windows can play .wav files:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Sounds icon.
 * 3) Under Events, click an event that has a loudspeaker icon next to it.
 * 4) In the Name text box, be sure that the three-letter file extension is ".wav".
 * 5) Under Preview, click the Play button. You should hear a sound.

If you don't hear any sounds, or if Windows is not able to play a .wav file, check to see that a sound driver is enabled:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the System icon.
 * 3) Click the Device Manager tab.
 * 4) Click the plus sign next to Sound, Video And Game Controllers.
 * 5) If there is no Sound, Video And Game Controllers entry, or you have no sound card listed under this entry, contact the manufacturer of the computer or sound card and request help reinstalling the sound card drivers.

If you are able to play a .wav file in Windows, be sure that sounds are enabled and recognized in the games listed at the top of this article:


 * 1) Start one of the games listed at the top of this article.
 * 2) On the Start Up screen, click Options, and then click Sound.
 * 3) Make sure that all the red sliders are at least halfway over, and Mute is turned off, and then click OK.
 * 4) To check whether the game will play a sound file, click any button on the Start Up screen.

For more information about sound problems, see the following article in the Microsoft Knowledge Base:

158391 Games: Unable to Hear Sounds in Game

Additional query words: 1.00 3.00 football volume sound sounds wave game pad audio speakers golf problems issues distortion cracking popping noise cannot hear available quiet loud too soft

Keywords: kbinfo kbfaq KB157487

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