Microsoft KB Archive/238061

= Encarta World English Dictionary 2000: Does Not Integrate with Word or PowerPoint =

Article ID: 238061

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta World English Dictionary 2001
 * Microsoft Encarta World English Dictionary 2001

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This article was previously published under Q238061



SYMPTOMS
When you run Microsoft Word 2000 or Microsoft PowerPoint 2000, you may experience one or more of the following symptoms:


 * The Encarta World English Dictionary 2000 button may not appear on the Word 2000 toolbar.


 * If you click Look Up Reference on the Tools menu, Encarta World English Dictionary 2000 is not listed in the Available reference titles box.



CAUSE
This behavior can occur if either of the following conditions is true:
 * The Word 2000 standard toolbar is not selected.


 * You install Encarta World English Dictionary 2000 before you install Microsoft Office 2000.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

Select the Word 2000 Standard Toolbar
To do this:
 * 1) On the Tools menu in Word 2000, click Customize.
 * 2) On the Toolbars tab, click to select the Standard check box.
 * 3) Click Close.

If the issue continues to occur, remove and reinstall Encarta World English Dictionary 2000.

Remove and Reinstall Encarta World English Dictionary 2000
To do this:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click Microsoft Encarta World English Dictionary 2000, and then click Add/Remove.
 * 4) Follow the instructions on the screen to remove Encarta World English Dictionary 2000.
 * 5) Close Control Panel.
 * 6) Insert the Microsoft Encarta Reference Suite 2000 Installation and Resources CD-ROM or the Encarta World English Dictionary 2000 CD-ROM into your CD-ROM or DVD-ROM drive, and then follow the instructions on the screen to reinstall Encarta World English Dictionary 2000.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Encarta World English Dictionary2000.



MORE INFORMATION
The "Defining words from within Microsoft Word or Microsoft PowerPoint" Help topic in Encarta World English Dictionary 2000 incorrectly states that the Define button is available on the standard toolbar in PowerPoint 2000.

Additional query words: multi multi-media media mm ewed wd2000 ppt2000 off2k

Keywords: kbbug kbinterop kbui kbdocerr kbpending KB238061

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