Microsoft KB Archive/887214

= Sound for MPEG movies may not play through a Media Center Extender device in Windows XP Media Center Edition 2005 =

Article ID: 887214

Article Last Modified on 10/26/2004

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you play a MPEG movie in Microsoft Windows XP Media Center Edition 2005 through a Media Center Extender device, the sound for the movie may not play. Additionally, the Finished page does not appear when the video stops playing.



CAUSE
This problem occurs when the MPEG movie uses an audio track that uses a sample rate of 144 kilohertz (kHz) with AC3 2-channel audio. Media Center Extender cannot translate this sample rate.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Technical support for Media Center
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Additional query words: MCE MCE2005 MCE2K5

Keywords: kbtshoot kbprb KB887214

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