Microsoft KB Archive/834320

= Cannot delete an attachment from a custom form in Outlook Web Access in Exchange 2000 or in Exchange 2003 =

Article ID: 834320

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
When you try to delete an attachment from an Outlook Web Access (OWA) custom form, you cannot delete the attachment, and you may receive an error message that is similar to the following:

There is a problem with the page you are trying to reach and it cannot be displayed. Please try the following: Click the Refresh button, or try again later.

HTTP 500.100 - Internal Server Error - Forms Renderer Error Web Storage System Forms Rendering Engine Technical Information (for support personnel)

Error Type: Server Error HrResolveMimeUrl failed, hr=0x800cce05.

More information: Microsoft Support



CAUSE
This problem may occur if the attachment has an ampersand or any other special character in the file name. For example, you cannot delete an attachment with the file name Test&File.txt.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Exchange 2000 Server
To resolve this problem, obtain the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870540 Availability of the August 2004 Exchange 2000 Server Post-Service Pack 3 update rollup

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size    File name --  24-Feb-2004  18:49  6.0.6568.0      3,919,872  Cdoex.dll 16-Feb-2004 23:08                     12,720  Ctrl_calendarview20.htc 16-Feb-2004 23:08                     91,631  Ctrl_calendarview20.js   24-Feb-2004  18:40  6.0.6568.0        856,064  Davex.dll 24-Feb-2004 18:40  6.0.6568.0         53,248  Davexpc.dll 24-Feb-2004 18:35  6.0.6568.0        131,072  Drviis.dll 24-Feb-2004 18:36  6.0.6568.0        577,536  Dsaccess.dll 24-Feb-2004 17:46  6.0.6568.0        184,320  Dscmsg.dll 24-Feb-2004 17:48  6.0.6568.0        962,560  Emsmdb32.dll 24-Feb-2004 18:39  6.0.6568.0      2,179,072  Ese.dll 24-Feb-2004 18:39  6.0.6568.0         40,960  Eseperf.dll 16-Feb-2004 23:13                      6,991  Eseperf.hxx 24-Feb-2004 18:39                    391,634  Eseperf.ini 24-Feb-2004 18:49  6.0.6568.0      3,579,904  Excdo.dll 24-Feb-2004 18:35  6.0.6568.0         94,208  Eximap4.dll 24-Feb-2004 18:36  6.0.6568.0        262,144  Exmime.dll 24-Feb-2004 17:21  6.0.6568.0        176,128  Exnntp.dll 24-Feb-2004 18:40  6.0.6568.0        143,360  Exodbesh.dll 24-Feb-2004 18:40  6.0.6568.0         57,344  Exodbpc.dll 24-Feb-2004 18:40  6.0.6568.0        200,704  Exodbprx.dll 24-Feb-2004 18:40  6.0.6568.0      2,179,072  Exoledb.dll 24-Feb-2004 18:33  6.0.6568.0         81,920  Exosal.dll 24-Feb-2004 18:36  6.0.6568.0         32,768  Expop3.dll 24-Feb-2004 18:36  6.0.6568.0         32,768  Exproto.dll 24-Feb-2004 18:40  6.0.6568.0        307,200  Exprox.dll 24-Feb-2004 17:48  6.0.6568.0        143,360  Exschema.exe 24-Feb-2004 18:41  6.0.6568.0        331,776  Exsmtp.dll 24-Feb-2004 17:50  6.0.6568.0        675,840  Exwform.dll 24-Feb-2004 17:23  6.0.6568.0        180,224  Exwin32.dll 24-Feb-2004 17:49  6.0.6568.0         40,960  Febecfg.dll 24-Feb-2004 18:35  6.0.6568.0         32,768  Iisif.dll 24-Feb-2004 18:37  6.0.6568.0        135,168  Iisproto.dll 24-Feb-2004 18:37  6.0.6568.0         61,440  Imap4be.dll 24-Feb-2004 17:52  6.0.6568.0        319,488  Imap4evt.dll 24-Feb-2004 17:50  6.0.6568.0        126,976  Imap4fe.dll 24-Feb-2004 18:35  6.0.6568.0        126,976  Imap4svc.dll 24-Feb-2004 18:37  6.0.6568.0         40,960  Jcb.dll 24-Feb-2004 17:22  6.0.6568.0         49,152  Mdbevent.dll 24-Feb-2004 17:42  6.0.6568.0      2,289,664  Mdbmsg.dll 24-Feb-2004 17:24  6.0.6568.0         32,768  Mdbrole.dll 24-Feb-2004 17:48  6.0.6568.0        909,312  Mdbsz.dll 24-Feb-2004 18:37  6.0.6568.0         24,576  Mdbtask.dll 24-Feb-2004 17:21  6.0.6568.0        151,552  Nntpex.dll 24-Feb-2004 18:32  6.0.6568.0         94,208  Peexch50.dll 24-Feb-2004 18:33  6.0.6568.0        413,696  Phatcat.dll 24-Feb-2004 18:35  6.0.6568.0         36,864  Pop3be.dll 24-Feb-2004 17:52  6.0.6568.0        303,104  Pop3evt.dll 24-Feb-2004 17:51  6.0.6568.0         24,576  Pop3fe.dll 24-Feb-2004 18:33  6.0.6568.0         73,728  Pop3svc.dll 24-Feb-2004 17:52  6.0.6568.0        163,840  Protomsg.dll 24-Feb-2004 18:37  6.0.6568.0        532,480  Reapi.dll 11-Jul-2003 21:39  5.3.18.6            6,656  Spmsg.dll 24-Jun-2003 18:45  5.3.18.5          100,352  Spuninst.exe 24-Feb-2004 18:35  6.0.6568.0      4,673,536  Store.exe 24-Feb-2004 17:50  6.0.6568.0      3,735,552  Wmtemplates.dll Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 2.

Keywords: kbhotfixserver kberrmsg kbqfe kbfix kbexchange2000presp4fix kbbug KB834320

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