Microsoft KB Archive/238840

= Terminal Services Does Not Prompt You to Enter Install Mode =

Article ID: 238840

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows 2000 Server

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This article was previously published under Q238840



SYMPTOMS
When you install some programs on a computer running Windows 2000 Terminal Server in application server mode, you may not be prompted to switch to use install mode before you continue the installation.



CAUSE
This issue can occur if the setup program you are installing is not named Setup.exe or Install.exe.



RESOLUTION
To resolve this issue, manually enter install mode before you install the program. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and then click Add New Programs.



MORE INFORMATION
Windows 2000 Terminal Services only recognizes programs that use the Setup.exe or Install.exe setup programs.

Programs that you want multiple users to use on Terminal Server must be installed in install mode in order to work properly.

For information about install mode in Terminal Server, click the article number below to view the article in the Microsoft Knowledge Base:

186515 Do Not Run Terminal Server in Installation Mode

Keywords: kbenv kbprb kbsetup kbui KB238840

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