Microsoft KB Archive/223555

= OL2000: Contact Formatting Is Lost When You Send a Message to an Internet Recipient =

Article ID: 223555

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223555



SYMPTOMS
When you attach an Outlook contact to a message and then send it to an Internet recipient, the recipient may receive the message with the contact information missing or displayed improperly in the body of the message.



CAUSE
This problem occurs because the contact needs to be sent as a vCard instead of as an attachment.



RESOLUTION
To resolve this problem, send the contact as a vCard. To do this:
 * 1) Open the contact record that you want to send.
 * 2) On the Actions menu in the contact, click Forward As Vcard.
 * 3) A new message opens with the contact inserted.
 * 4) In the To box, type the address of the recipient.
 * 5) Click Send.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

197026 OL2000: How to Use vCard in Outlook

Outlook supports vCard functionality, which allows contacts to be sent over the Internet without the loss of formatting.

Additional query words: OL2K garbled

Keywords: kbbug KB223555

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