Microsoft KB Archive/946094

= The Windows-based Live Meeting 2007 client stops responding when you use annotation tools that change the mouse pointer =

Article ID: 946094

Article Last Modified on 12/17/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2007

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SYMPTOMS
When you use annotation tools that change the mouse pointer in the Windows-based Microsoft Office Live Meeting 2007 client, the Live Meeting 2007 client stops responding.

For example, when you use the Highlighter tool or the Freehand tool after you use the Stamp tool, the Highlighter tool or the Freehand tool may appear to draw on the whiteboard even though you do not click the mouse button. Additionally, the Live Meeting 2007 client may stop responding.



CAUSE
This problem occurs because of a second-chance access violation in the Pwconsole.exe process.



RESOLUTION
To resolve this problem, install the Windows-based Live Meeting 2007 client update package that is dated December 17, 2007. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

943085 Description of the Windows-based Live Meeting 2007 client update package: December 17, 2007



STATUS
Microsoft has confirmed that this is a problem in the Live Meeting 2007 client.

Keywords: kbqfe kbtshoot kbexpertiseinter kbprb KB946094

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