Microsoft KB Archive/127807

= "Out of Memory" Error After Updating MSAV Signature File =

Article ID: 127807

Article Last Modified on 11/23/1999

-

APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.21 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

-



This article was previously published under Q127807



SYMPTOMS
After you update the Microsoft Anti-Virus signature files, you receive the following error message when you press the F9 key while you are running MS-DOS Anti-Virus (MSAV.EXE):

Out of memory

When this error occurs, the computer may stop responding (hang).

Note that this problem occurs only with the MS-DOS Anti-Virus signature files. This problem does not occur with the Windows Anti-Virus (MWAV.EXE) signature files.



RESOLUTION
The Microsoft MS-DOS Anti-Virus signature file update (DOSAV.EXE) dated 3/18/95 and later corrects the "Out of Memory" error the article discusses. All information about the updated signature file for MS-DOS Anti-Virus is provided by Symantec/Central Point.



MORE INFORMATION
Updated signature files for the Microsoft Anti-Virus programs for MS-DOS and Windows are available from the Symantec/Central Point BBS or the Symantec/Central Point forum on CompuServe. The updated signature list for MS-DOS Anti-Virus is called DOSAV.EXE, dated 9/27/95. The updated signature list for Windows Anti-Virus is called WINAV.EXE, dated 8/31/95.

The Symantec/Central Point BBS number is (541) 984-5366.

To reach the Symantec/Central Point forum on CompuServe, type GO SYMDOS or SYMWIN at any CompuServe prompt.

Additional query words: 6.00 6.20 6.21 6.22 dosav

Keywords: KB127807

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.