Microsoft KB Archive/158146

= NetLogon Service fails to start with Event 7003 =

Article ID: 158146

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q158146



SYMPTOMS
During the initial startup of Windows NT, the following error message may appear:

At least one service or driver failed during system startup. Use Event Viewer to examine the event log for details.

When you check the Event Viewer, you will see the following two messages:

  Event ID 7003 Source: Service Control Manager Description: The Net Logon service depends on the following nonexistent service: LmHosts

Event ID 7003 Source: Service Control Manager Description: The Computer Browser service depends on the following nonexistent service: LmHosts



CAUSE
Registry information for the LmHosts service is either missing or corrupt.



WORKAROUND
To re-create the needed information in the registry, remove and then reinstall the TCP/IP protocol.



MORE INFORMATION
When the TCP/IP protocol installs it creates a dependency between NetLogon, Computer Browser and LmHosts. If the registry key  is either missing or corrupt it will fail to load and will generate the above messages.

This error may occur whether you use an LmHosts file or not.

Additional query words: prodnt netbios helper net logon

Keywords: kbsetup KB158146

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