Microsoft KB Archive/917884

= The SHIFT or CAPS LOCK key may not work correctly on the On-Screen Keyboard on a Windows XP Tablet PC Edition 2005-based Ultra-Mobile PC =

Article ID: 917884

Article Last Modified on 1/4/2007

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APPLIES TO


 * Microsoft Windows XP Tablet PC Edition 2005

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SYMPTOMS
Consider the following scenario. An Ultra-Mobile PC (UMPC) is running an English or Korean version of Microsoft Windows XP Tablet PC Edition 2005. On this Ultra-Mobile PC, you use the SHIFT or CAPS LOCK key on the On-Screen Keyboard (OSK). However, the OSK may not correctly show the case change of letter keys. For example, you may experience one of the following symptoms:
 * When you press SHIFT or CAPS LOCK, some keys are displayed in uppercase on the OSK, and some keys are displayed in lowercase.
 * When you type a letter, the case of the typed letter differs from the case of the letter that appears on the OSK.

Additionally, you may also experience one of the following symptoms:
 * When you press SHIFT, only one SHIFT key appears to be pressed on the OSK.
 * When you press and then release SHIFT, the SHIFT key remains pressed on the OSK.



CAUSE
This problem may occur if the following conditions are true:
 * Microsoft Touch Pack for Ultra-Mobile PC is installed on the computer.
 * The DialKeys on-screen keyboard is running when you use the Tablet PC OSK.



WORKAROUND
To work around this problem, exit the DialKeys on-screen keyboard when you are using the OSK. To do this, click the DialKeys icon in the notification area, and then click Exit.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Microsoft Touch Pack and the Ultra-Mobile PC
The Ultra-Mobile PC is a very small, mobile computer that runs Windows XP Tablet PC Edition 2005. The Touch Pack is a software package that is available to original equipment manufacturers (OEMs). The Touch Pack includes many programs and features that are designed for the Ultra-Mobile PC and its touch-screen interface. For more information about the Touch Pack and about the Ultra-Mobile PC, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/windowsvista/aa904971.aspx

Keywords: kbtshoot kbexpertisebeginner KB917884

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