Microsoft KB Archive/234046

= XGEN: Client Profile Not Updated Correctly When Switching from Exchange Server 5.5 to Exchange 2000 Server =

PSS ID Number: 234046

Article Last Modified on 6/17/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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This article was previously published under Q234046



IMPORTANT NOTE: This is an issue with Microsoft Exchange 2000 Server Beta 2 only, and should be fixed by RTM (or after the public folder replication between Microsoft Exchange Server 5.5 and Exchange 2000 is working).



SYMPTOMS
When a user's default associated MAPI Top Level Hierarchy (TLH) is changed from a public Messaging Database (MDB) on an Exchange Server 5.5 computer to an Exchange 2000 public MDB, the user still sees the Exchange Server 5.5 folders.



WORKAROUND
The user must re-create his or her profile.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server Beta 2.



Steps to Reproduce the Problem

 * 1) Create a user and add an Exchange 2000 mailbox to that user.
 * 2) Right-click the private MDB object, and then click Properties.
 * 3) Change the default associated MAPI TLH from the Exchange 2000 public MDB to the public MDB from an Exchange Server 5.5 computer.
 * 4) Log on to the Exchange 2000 mailbox.

NOTE: You will see the Exchange Server 5.5 public folders as expected.
 * 1) Change back the associated public MDB to the Exchange 2000 TLH.

Result: You still see the Exchange Server 5.5 public folders.

This behavior occurs because on the client computer, the store provider caches the PR_PROFILE_SERVER and PR_PROFILE_SERVER_DN in the registry, as MAPI profile stored data. It is updated only for Exchange 2000 to Exchange Server 5.5, but not for Exchange Server 5.5 to Exchange 2000.

Keywords: kbbug kbpending KB234046

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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