Microsoft KB Archive/166067

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WV: Can't Use CTRL+C in Word Viewer to Close Full Screen View

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Q166067

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The information in this article applies to:


 * Microsoft Word Viewer 97-2000

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SYMPTOMS
In Microsoft Word Viewer 97-2000, if you switch to full screen view, the Full Screen toolbar appears with a "Close Full Screen" button. If you press CTRL+C (the keystroke for "Close Full Screen"), the screen is unchanged.

CAUSE
In order for the shortcut keystroke to work for the button, the Full Screen toolbar must have the focus. Going into full screen view does not put the focus on the full screen toolbar.

RESOLUTION
To quit full screen view, use one of the following methods:


 * Click the Full Screen toolbar. Now the keystroke of CTRL+C works for the toolbar button.
 * Click the Close Full Screen button.
 * On the View menu, click Full Screen.
 * Press ESC on the keyboard.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.