Microsoft KB Archive/911758

= FIX: When you configure a Windows CE 4.2-based device as a remote access server, the device may stop to answer incoming calls =

Article ID: 911758

Article Last Modified on 11/17/2006

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APPLIES TO


 * Microsoft Windows CE .NET 4.2

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SYMPTOMS
When you configure a Microsoft Windows CE 4.2-based device as a remote access server, the device may stop to answer incoming calls.



CAUSE
This problem occurs because of a race condition between two threads in the Remote Access Service (RAS) server process.



Software update information
A supported software update is now available from Microsoft as Windows CE 4.2 Core OS QFE 911758. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This update is supported only if all previously issued updates for this product have also been applied.

Restart requirement
After you apply this update, you must perform a clean build of the whole operating system. To clean the operating system, click Clean on the Build menu. To build the operating system, click Build Platform on the Build menu. You do not have to restart the computer after you apply this update.

How to apply this update
All updates for Windows CE .NET 4.2 require the following:
 * Platform Builder .NET 4.2 must be installed on the computer.
 * The current user must have run Platform Builder .NET 4.2 at least one time.
 * After you apply the update, you must perform a clean build of the whole operating system.

Download the package or the packages that are most appropriate for your installation. For more information, see the first table in the &quot;File information&quot; section.

Registry information
The package will install all the updated files to the build environment that is specified by the original Platform Builder installation. The following registry key contains this information:

By default, a backup of all updated files will be maintained at the following location:

%_WINCEROOT%\Updates\Backup

You can remove any files from this folder that you want to remove.

If you have applied previous updates
If you have applied previous updates, this package will update the build environment to include the latest files for this component.

If you receive the message &quot;Files that will not be installed&quot;
If you receive this message, you have already applied an update that includes a later version of the files than the version that this update installs. Therefore, you already have the updates that are mentioned in this article, together with some updates that were released later. You receive this message to prevent you from accidentally overwriting the latest update to that particular component.

If you uninstall or repair Platform Builder
If you uninstall or repair Microsoft Platform Builder .NET 4.2, you have to remove the corresponding WinCEPB .ini file. This file is located in the %WINDIR% folder.

Update replacement information
This update does not replace any other updates.

File information
The English version of this package has the file attributes (or later file attributes) that are listed in the following table.

The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc KB911758

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