Microsoft KB Archive/221963

= PC DB: Recovering Messages in the Inqueue3 and P1 Folder =

Article ID: 221963

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2
 * Microsoft Mail for PC Networks 3.2a
 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q221963



SUMMARY
This article describes how to reset the Inqueue3.key and Inqueue3.mbg files without losing the messages in the P1 folder.



MORE INFORMATION
To reset the Inqueue3.key and Inqueue3.mbg files without losing the messages in the P1 folder:
 * 1) Create a temporary newly defined external postoffice, and then determine the hexadecimal ID of this postoffice by using the Netdump utility.
 * 2) Copy the Inqueue3.key and Inqueue3.mbg files to the hexadecimal ID of new postoffice (which you determined in step 1).
 * 3) Start the Administrator program on this postoffice, and check the queue. Locate the newly defined postoffice, and then return all messages in the queue.
 * 4) Back up the Inqueue3.key and Inqueue3.mbg files, and then reset the Inqueue3.key and Inqueue3.mbg files by using the Mailq16 utility.
 * 5) Remove all files from the P1 folder other than the Populate.msm file.
 * 6) Log back on to the Administrator program and delete the temporary postoffice.

The messages are returned to the original senders and can now be resent.

Keywords: kbhowto KB221963

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