Microsoft KB Archive/126643

= PCM and PGC Cannot Connect to Servers With Long Names =

Article ID: 126643

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition

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This article was previously published under Q126643





SYMPTOMS
When Package Command Manager (PCM) or Program Group Control (PGC) attempt to connect to some logon servers, they error messages indicating that they were unable to complete their configurations appear. Other servers work properly. PCM indicates that it was unable to find a server. PGC indicates that it could not complete updating the client; the SMSLOG.TXT shows that Error 20 occurred. Any connections to servers than contain 12 characters or less work correctly. When you run the /DEBUG switch or watch a network trace of the transaction, you see that the programs appear to be connecting to the server properly.



CAUSE
The applications are attempting to connect to a logon server with more than 12 characters in it's server name.



WORKAROUND
To work around this problem, use 12 or fewer characters for the server name.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.0. This problem was corrected in Systems Management Server version 1.1.

Additional query words: sms prodsms

Keywords: kbother kbpcm kbpgc KB126643

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