Microsoft KB Archive/150472

= Downstream PU Fails to Reactivate After an Outage =

Article ID: 150472

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft SNA Server 2.0, when used with:
 * Microsoft Windows NT 4.0
 * Microsoft SNA Server 2.1, when used with:
 * Microsoft Windows NT 4.0
 * Microsoft SNA Server 3.0, when used with:
 * Microsoft Windows NT 4.0
 * Microsoft SNA Server 2.11 Service Pack 1, when used with:
 * Microsoft Windows NT 4.0

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This article was previously published under Q150472





SYMPTOMS
The Downstream PU fails to reactivate after an outage. The event viewer will show the following in the application log:

Event ID: 29

Description: Internal Gateway error



CAUSE
The Downstream PU connection is not terminating properly after an outage. The improper termination causes problems when you try to reactivate the connection.



RESOLUTION
A hotfix is available from Microsoft Product Support Services. Files that have been modified to correct this problem are SNASERVR.EXE and TRCSERVR.EXE.



STATUS
Microsoft has confirmed this to be a problem in Microsoft SNA Server versions 2.0, 2.1, 2.11, and 2.11.sp1. This problem was corrected in the latest Microsoft SNA Server 2.11 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: SNA NT DSPU

Keywords: kbbug kbfix kbnetwork KB150472

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