Microsoft KB Archive/829785

= Error message: Msvc32i MFC application has encountered a problem and needs to close =

Article ID: 829785

Article Last Modified on 12/25/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you start a computer that is running Microsoft Windows XP Home Edition, you may receive the following error message:

msvc32i MFC Application has encountered a problem and needs to close.



CAUSE
This problem may occur if the ClientMan program is installed on your computer.

Note You can install the ClientMan program, or the program can be installed automatically when you visit certain Web sites. If the program is installed automatically when you visit a Web site, the program may not be detected.



RESOLUTION
To resolve this issue, remove the ClientMan program from your computer by downloading and applying the removal tool. To do so, follow these steps:
 * 1) Click Start, point to All Programs, and then click Internet Explorer.
 * 2) Type the following Web address (URL) in the Internet Explorer Address bar:
 * 3) In the File Download dialog box, click Save.
 * 4) In the Save As dialog box, specify where you want to download the file, and then click Save.
 * 5) Close all instances of Internet Explorer, and then close all Windows Explorer windows.
 * 6) Double-click the downloaded Remcli.zip file.
 * 7) In the WinZip dialog box, double-click the Remcli.exe file.
 * 8) Restart your computer.
 * 9) Locate the %SYSTEMROOT%\Program Files on your computer, and then delete the ClientMan folder from your computer.

Note %SYSTEMROOT% is a Windows environment variable that identifies the folder where Windows XP is installed (for example, C:\Windows). To view the value that is associated with %SYSTEMROOT% on your computer, and to view other environment variables on your computer, type set at a command prompt, and then press ENTER.



MORE INFORMATION
For alternative method of removal of the ClientMan program, visit the following Web site: http://www.symantec.com/security_response/writeup.jsp?docid=2003-091317-4657-99&tabid=3 Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB829785

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