Microsoft KB Archive/264923

= FP2000: VeriSign Trial Certificate Is Not Recognized =

Article ID: 264923

Article Last Modified on 8/27/2002

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q264923



SYMPTOMS
If a 40-bit trial certificate from VeriSign has been installed on a Web server, you cannot open the Web site with Microsoft FrontPage. You may receive the following message:

An unrecognized certificate issuing authority provided the security certificate for the server you are trying to access. If you trust the certificate authority used by this server install the servers security certificate and try again.



CAUSE
This problem occurs because VeriSign changed the way it issues trial certificates. Trial certificates are no longer fully trusted.



RESOLUTION
To resolve this issue, install Microsoft Internet Explorer version 5.0 or later (if it is not already installed), and then install the trial certificate in the Internet Explorer client.

To install the trial certificate in the Internet Explorer client, follow these steps:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) On the Content tab, click Certificates.
 * 4) On the Intermediate Certification Authorities tab, select the certificate that you want, and then click Import.



MORE INFORMATION
For additional information about working with certificates and Microsoft Internet Explorer, click the article number below to view the article in the Microsoft Knowledge Base:

293819 How to Remove a Root Certificate from the Trusted Root Store

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: front page

Keywords: kbprb KB264923

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