Microsoft KB Archive/311850

= XCCC: You Cannot Sort Exchange Instant Messenger Contacts into Groups =

Article ID: 311850

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q311850



SYMPTOMS
In MSN Messenger 4.5 or later, you cannot sort your Exchange Instant Messaging contacts into groups. When you right-click an Exchange Instant Messaging contact, the Move Contact to and Copy Contact to options are not available.



STATUS
This behavior is by design.



MORE INFORMATION
Only those contacts who use the .NET Messenger service can be placed into groups. Contacts who belong to Exchange Instant Messaging are automatically assigned to Microsoft Exchange Instant Messaging.

For more information about creating groups, please see MSN Messenger online Help.

Additional query words: instmsg, grey, gray, dim, Sort Contacts By

Keywords: kbprb KB311850

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