Microsoft KB Archive/946078

= Error message when you try to upgrade Windows Vista to a more advanced version of Windows Vista: &quot;Windows could not configure one or more system components To install Windows, restart the computer and then restart the installation&quot; =

Article ID: 946078

Article Last Modified on 12/13/2007

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APPLIES TO


 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business N
 * Windows Vista Business N 64-bit Edition
 * Windows Vista Home Basic N
 * Windows Vista Home Basic N 64-bit Edition

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SYMPTOMS
When you try to upgrade Windows Vista to a more advanced version of Windows Vista, you may receive the following error message:

Windows could not configure one or more system components. To install Windows, restart the computer and then restart the installation.

For example, you may receive this error message when you try to upgrade Windows Vista Home Basic to Windows Vista Ultimate.



CAUSE
This problem occurs because some features of Windows Vista cannot be migrated to the upgraded version of Windows Vista.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Click Start, type Programs and Features in the Start Search box, and then click Programs and Features in the Programs list.
 * 2) Under Tasks, click Turn Windows features on or off.

If you are prompted for an administrator password, type the password. If you are prompted for confirmation, click Continue.
 * 1) Click to clear the check boxes of the following features:
 * 2) * Microsoft .NET Framework 3.0\XPS Viewer
 * 3) * Remote Differential Compression
 * 4) * Window DFS Replication Service
 * 5) Upgrade Windows Vista to a more advanced version, and then click to select the check boxes that you clicked to clear in step 3.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb kbexpertisebeginner KB946078

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