Microsoft KB Archive/944268

= Error message when you back up files to a storage device by using the Backup and Restore Center on a Windows Vista-based computer that has the Turkish Language Pack installed: &quot;Backup could not complete successfully&quot; =

Article ID: 944268

Article Last Modified on 11/1/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Starter
 * Windows Vista Ultimate

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SYMPTOMS
When you use the Backup and Restore Center on a Windows Vista-based computer that has the Turkish Language Pack installed, you receive the following error message when you back up files to a storage device that is larger than 2 gigabytes. For example, you receive this error message when you back up files to an external hard disk, to an optical drive, to a USB flash drive, to a personal media drive, or to a Secure Digital (SD) card that is larger than 2 gigabytes:

Backup could not complete successfully.

Backup is continuing.



WORKAROUND
To work around this problem, examine the Backup dialog box to determine whether the backup has completed successfully. Then, close the dialog box that contains the error message. If the backup has completed successfully, you can safely ignore this error message.

Note The Backup dialog box is located behind the dialog box that contains the error message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbprb KB944268

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