Microsoft KB Archive/300454

= Using Deployments and Other Services with Outlook Mobile Manager =

Article ID: 300454

Article Last Modified on 8/30/2007

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APPLIES TO


 * Microsoft Outlook Mobile Manager

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This article was previously published under Q300454



Microsoft Outlook Mobile Manager has been discontinued and is no longer available for download. If you have already installed Outlook Mobile Manager, continue to check the Microsoft Knowledge Base for any documented issues. To obtain additional information about Microsoft Mobile Information Server, visit the following Microsoft Web site:

http://www.microsoft.com/exchange/default.mspx



SUMMARY
This article lists the basic requirements for Outlook Mobile Manager and answers other questions about installing and using the software.



Installation Requirements for Outlook Mobile Manager

 * Microsoft Outlook 97 or later (some features are only available with Microsoft Outlook 2000 or later)
 * An e-mail account on Microsoft Exchange Server 5.5, or Microsoft Exchange 2000 Server
 * A Pentium-compatible processor with 166 megahertz (MHz) or higher
 * A computer that is running one of the following operating systems:
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows Millennium Edition (Me)
 * Microsoft Windows NT 4.0 Workstation Service Pack 3
 * Microsoft Windows 2000 Professional
 * A minimum of 32 megabytes (MB) of RAM
 * 10 MB of available hard disk space for desktop software
 * Microsoft Internet Explorer 5.0 or later (Microsoft Internet Explorer 5.5 is recommended)
 * Internet access through a corporate network or another existing Internet connection
 * A VGA monitor, or a higher-resolution monitor
 * A wireless device that is capable of receiving text messages

Outlook Mobile Manager is installed on an individual computer basis, either through a network share, a local CD-ROM installation, or a download from the following Microsoft Web:

http://www.microsoft.com/office/outlook/mobile

There is no bulk deployment utility available currently for deploying a corporate standardized version of Outlook Mobile Manager. The installation and configuration may be done by an administrator, but may also be modified by the individual using the workstation. Corporate e-mail policies may prevent SMTP forwarding, however, so you should check with your Exchange 2000 administrator to see if any such policy is in effect.

After installation is complete, you must follow the requirements to allow Outlook Mobile Manager to work properly. This includes a valid e-mail profile that uses an Exchange 2000 server service with delivery set to this server.

In some cases, you need to use a personal folders (.pst) file to allow a secondary mail service to co-exist in your e-mail profile. Services such as MSN mobile, Internet mail service (POP3), or IMAP may be configured for use in your profile. These additional service will not function with Outlook Mobile Manager either as stand-alone services or as secondary services in your profile.

If problems arise when you are configuring Outlook Mobile Manager, create a new profile using only the Exchange 2000 service, and use this profile for Outlook Mobile Manager. Create separate profiles for your additional mail services, or you may add them as secondary services after the Exchange 2000 service and Outlook Mobile Manager are functioning correctly. You may add personal folders to the services listing for delivery of your POP3 messages, but the primary delivery must remain the mailbox on the Exchange 2000 server.

For additional information about Outlook Mobile Manager, click the article numbers below to view the articles in the Microsoft Knowledge Base:

291157 System Requirements and Installation of Microsoft Outlook Mobile Manager

294558 Troubleshooting Error Log Messages in Outlook Mobile Manager

Keywords: kbinfo KB300454

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