Microsoft KB Archive/225604

= Console Has Color Palette Problems at 256 and 65K Colors =

Article ID: 225604

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q225604



SYMPTOMS
When you use less than 65 thousand colors with a Number Nine Imagine 128 video adapter with 4 megabytes (MB) of random access memory (RAM) or an ATI Mach64 video adapter with 4 MB or 1 MB, the background .gif file may be displayed in purple.



CAUSE
This issue can occur because when you are using 256 colors the display is paletized. This causes the colors to be mapped to the nearest solid color for that color depth, which in this case is purple.



RESOLUTION
To resolve this issue, configure the color depth to use True color.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

Additional query words: smallbiz

Keywords: kbenv kbgraphic kbhardware kbprb KB225604

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