Microsoft KB Archive/323826

= Add/Remove Programs tool does not display Systems Management Server 2003 software distribution packages in Windows 2000 =

Article ID: 323826

Article Last Modified on 10/27/2006

-

APPLIES TO

 Microsoft Systems Management Server 2003, when used with:  Microsoft Windows 2000 Server

 Microsoft Windows 2000 Advanced Server

 Microsoft Windows 2000 Professional Edition 

-

<div class="notice_section">

This article was previously published under Q323826

<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you try to install Microsoft Systems Management Server (SMS) 2003 Advanced client software on a Microsoft Windows 2000-based computer, SMS 2003 software distribution packages may not appear in the Add/Remove Programs tool in Control Panel. The All Categories list under Add New Programs offers no packages to select from. Instead, the list displays a &quot;No programs are available on the network&quot; message.

<div class="cause_section">

CAUSE
This problem may occur if the Windows 2000-based computer has not been updated to Windows 2000 Service Pack 2 (SP2) or later. SMS 2003 uses the Windows 2000 Appwiz.cpl file for software distribution to add software packages to the Add/Remove Programs list. In this case, the earlier version of the Appwiz.cpl file cannot add the software package to the All Categories list.

<div class="workaround_section">

WORKAROUND
To work around this problem, upgrade the computer to Windows 2000 SP2 or later, or copy the Appwiz.cpl file that is included with Windows 2000 SP2 to the \System32 folder.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: prodsms package categories blank

Keywords: kbnofix kbbug KB323826

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.