Microsoft KB Archive/839374

= Form controls do not appear when you reply to an e-mail message in Word 2007 or in Word 2003 =

Article ID: 839374

Article Last Modified on 1/30/2007

-

APPLIES TO


 * Microsoft Office Word 2007
 * Microsoft Office Word 2003

-





SYMPTOMS
When you reply to an e-mail message that contains OCX form controls by using Microsoft Office Word 2007 or Microsoft Office Word 2003 as your e-mail editor, the OCX form controls may be missing in the reply e-mail message.



CAUSE
This issue occurs because, by default, to improve performance, the OCX form controls are removed from the e-mail messages when you reply to them.



RESOLUTION
To resolve this issue so that Word includes the OCX form controls in replies, set the  DWORD value in the following registry subkey to 1 :  Word 2007

 Word 2003



To do so, follow these steps:  Click Start, and then click Run. In the Open box, type regedit, and then click OK. Locate, and then expand the following registry subkey, if your computer is not controlled by local policies:  Word 2007

</li> Word 2003

</li></ul> </li> In the right pane, right-click ShowFormsInWordMail, and then click Modify.</li> In the Edit DWORD Value window, type 1 in the Value data box, and then click OK.</li> If the  subkey is not available, you may have to create a new subkey. To do so, follow these steps: <ol style="list-style-type: lower-alpha;"> On the Edit menu, point to New, and then click DWORD Value.</li> Type ShowFormsInWordMail, and then click OK.</li> To set the DWORD value to 1, follow the procedure as mentioned in steps 4 and 5.</li></ol> </li> If this issue is controlled by local policies on your computer, you may have to edit the following subkey. To do so, follow these steps: <ol style="list-style-type: lower-alpha;"> Locate, and then expand the following registry subkey:  Word 2007

</li> Word 2003

</li></ul> </li> In the right pane, right-click ShowFormsInWordMail, and then click Modify.</li> In the Edit DWORD Value window, type 1 in the Value data box, and then click OK.</li></ol> </li> <li>Quit Registry Editor.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
The different values of the  registry subkey are as follows:
 * 0 = OCX form control is removed when you reply.
 * 1 = OCX form control is retained when you reply.

Note If you configure the  subkey to 1, the performance of WordMail slows down.

Additional query words: WD2003 WD2007

Keywords: kbprb KB839374

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.