Microsoft KB Archive/325250

= XGEN: How to Change Default Character Sets in Exchange 2000 Server =

Article ID: 325250

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q325250




 * Summary
 * About Support for Multiple Languages and Character Sets
 * Change the Character Set for Internet Messages
 * About Windows Code Pages and Character Sets
 * Select a Code Page



SUMMARY
This article discusses how to change the configuration of the character set for the Internet message format in Exchange 2000.

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About Support for Multiple Languages and Default Character Sets
Support for multiple languages is a built-in feature in Exchange 2000. A default character set is supported at the Exchange 2000 server. Exchange 2000 also supports different character sets at the protocol level when Exchange 2000 uses various clients.

The language setting of the Exchange 2000 server that you install first determines the default character set for the Internet message format. For example, if you install a Japanese-language version of Exchange 2000 on a server that is running an English-language version of Microsoft Windows 2000, Japanese is the default character set for Internet messages. If you want your default character set for Internet messages to be different, you must change it manually.

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Change the Character Set for Internet Messages
You can change the character set for Internet messages in Exchange System Manager. To do this, follow these steps:


 * 1) Start Exchange System Manager. To do this, click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
 * 2) Double-click Global Settings, and then double-click Internet Message Formats.

NOTE: The right pane displays a list of the Simple Mail Transfer Protocol (SMTP) policies that are currently defined. The domain column specifies the domains to which the policies apply
 * 1) Right-click the policy that you want to edit, and then click Properties.
 * 2) Click Message Format.
 * 3) Select the appropriate character set for your Exchange 2000 organization, and then click OK.

NOTE: By default, only MAPI clients, such as Microsoft Outlook 2002, use the encoding and character sets that are specified. If you also want non-MAPI clients to use these settings, click to select the Apply Content Settings to non-MAPI clients check box.

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About Windows Code Pages and Character Sets
Exchange 2000 supports multiple-language messages by using Windows code pages instead of Internet character sets. Code pages provide support for character sets and provide keyboard layouts for different languages.

A code page is a table that relates the binary character codes that are used by a program to keys on the keyboard or to characters in the user interface (UI). For most languages, there is a one-to-one relationship between the character set and the code page.

If multiple character sets exist for one code page, Exchange 2000 uses the character setting that is specified on the Message Format tab. This setting can be specified globally (for example, the default setting for all servers and data in the whole Exchange 2000 organization), or it can be specified on individual SMTP domains, for the IMAP protocol, and for POP virtual servers.

NOTE: Exchange 2000 can automatically determine the character set configuration for MAPI clients, such as Outlook 2002. For earlier MAPI clients, such as Microsoft Outlook 97, the character set is specified at the protocol level.

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Select a Code Page
To select a code page, follow these steps:

NOTE: The following steps change the character set for the POP3 protocol. These steps can also be used to change the character set for SMTP domains and the IMAP protocol.
 * 1) Start Exchange System Manager. To do this, click Start, point to Programs, point to Microsoft Exchange, and then click System Manager.
 * 2) Double-click your server, and then double-click Protocols.
 * 3) Double-click POP3.
 * 4) Right-click Default POP3 Virtual Server, and then click Properties.
 * 5) Click Message Format.
 * 6) Select the appropriate character set for your organization, and then click OK.

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Keywords: kbhowto KB325250

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