Microsoft KB Archive/944181

= The Windows Live OneCare icon appears in red when OneCare detects a conflicting program on the computer =

Article ID: 944181

Article Last Modified on 11/2/2007

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APPLIES TO


 * Windows Live OneCare

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SYMPTOMS
When Windows Live OneCare detects a conflicting program on the computer, Windows Live OneCare does not function. Additionally, the Windows Live OneCare icon in the notification area appears in red. Then, you receive a message that states that Windows Live OneCare has detected a conflicting program.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Windows Live OneCare.
 * 2) In the Actions to take list, click View programs.
 * 3) Next to the conflicting program, click Uninstall Now.
 * 4) Follow the instructions in the Windows Live OneCare Uninstall Wizard, and then restart the computer.

Note If the Windows Live OneCare Uninstall Wizard cannot uninstall the program, try to manually uninstall the program.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

944180 How to disable or uninstall third-party firewall, antispyware, or antivirus programs before you install Windows Live OneCare

Keywords: kbtshoot kbprb kbexpertisebeginner KB944181

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