Microsoft KB Archive/125392

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Windows Stops Responding When Moving or Resizing a Window

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Q125392

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows for Workgroups versions 3.1, 3.11

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SYMPTOMS
When you are using the mouse to move or resize an application's window, Windows may stop responding (hang).

CAUSE
This problem can occur if a second Windows-based application opens a new dialog box while you are holding down the left (primary) mouse button and moving or resizing an application's window.

When the second application's dialog box opens it places an incorrect instruction into the message queue. This blocks the first application from receiving a message from the mouse that is required to close the move or resize action. The computer hangs as the first application waits for input that it cannot receive.

RESOLUTION
You must restart your computer to resume normal functioning.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows and Windows for Workgroups versions 3.1 and 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
Most Microsoft Windows-based programs (such as Microsoft Schedule+ and WinPopup) do not have this problem because they do not display dialog boxes until after the first application has completed its move or resize action.

Additional query words: 3.11 3.10

Keywords :

Issue type :

Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbWin310 kbWin311 kbWFW310 kbWFW311