Microsoft KB Archive/263400

= SMS: Status Message Viewer Generates Application Error When Deleting Messages =

Article ID: 263400

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q263400



SYMPTOMS
When you delete many status messages in Status Message Viewer, not all of the messages may have had time to be selected, and some messages may remain undeleted. If you then select the rest and delete them, you may receive the following error message when you click Show All Messages:

Statview.exe Application Error

The instruction at &quot;0x77f7d5cc&quot; referenced memory at &quot;0x00000001&quot;. The memory could not be &quot;written&quot;.

Click on OK to terminate the application

Clicking OK closes the Status Viewer window, which you can open again.



CAUSE
This behavior can occur if you specify to delete the status messages before the Select All command has had time to finish.



WORKAROUND
After you click Select All, allow enough time for all of the status messages to be selected before you delete them. During the Select All process, the pointer is displayed as an hourglass.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prodsms

Keywords: kbbug kberrmsg kbnofix kbsms200presp3 kbsmsadmin kbstatsum KB263400

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