Microsoft KB Archive/194905

= XFOR: CCMC: Attachments from cc:Mail Version 7 Appear Corrupt =

Article ID: 194905

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q194905



SYMPTOMS
When you attempt to open attachments sent from a cc:Mail version 7 client, the attachments may appear corrupt. For example, when opening Excel 97 attachments, the user may receive the following Excel warning:

! This file is not in a recognizable format.

Likewise, when you attempt to open Word 97 documents, the files do not appear to be formatted properly and to the user these files appear corrupt.



CAUSE
The attachments are not being converted properly by Export.exe file version 6.01.00.5 of Lotus cc:Mail.



WORKAROUND
To work around this problem, upgrade the Lotus cc:Mail Export.exe program used on the Exchange Server Connector for Lotus cc:Mail (CCMC) to version 8.01 or later.



MORE INFORMATION
For more information on the Lotus cc:Mail Export program, please refer to the Lotus cc:Mail Import/Export User's Guide.

Additional query words: bad hosed garbage junk attach file

Keywords: kbprb KB194905

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