Microsoft KB Archive/232411

= Temporary files remain on the hard disk drive after the installation is not successful =

Article ID: 232411

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft IntelliPoint 5.0
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft IntelliType Pro 2.2
 * Microsoft IntelliType Pro 1.1
 * Microsoft IntelliType Pro 1.2
 * Microsoft IntelliType Pro 5.2
 * Microsoft IntelliType Pro 5.1
 * Microsoft IntelliType Pro 2.1
 * Microsoft IntelliType Pro 5.0
 * Microsoft Internet Keyboard
 * Microsoft Internet Keyboard Pro
 * Microsoft Laser Mouse 6000
 * Microsoft Natural Keyboard Pro
 * Microsoft Natural Wireless Laser Mouse 6000
 * Microsoft Outlook 2001 for Mac
 * Microsoft Wireless Desktop
 * Microsoft Wireless Laser Desktop 6000
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop 2.0
 * Microsoft Wireless Optical Desktop 5000
 * Microsoft Wireless Optical Desktop 4000
 * Microsoft Wireless Optical Desktop Elite
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Natural Ergonomic Desktop 7000

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This article was previously published under Q232411



SYMPTOMS
If your try to install the Microsoft IntelliType Pro software is not successful, temporary files may not be removed from the hard disk drive.



CAUSE
This issue may occur if the installation is not successful because you do not have enough available hard disk space to install the IntelliType Pro software.



RESOLUTION
To prevent this issue from occurring, a minimum of 10 megabytes (MB) to 35 MB of hard disk space must be available before you install the IntelliType Pro software. How much space you need depends on the version of software that you use (for example, 2.0 and 2.1 requires 35 MB for installation).

Note You must have additional available hard disk space to install Microsoft Internet Explorer or Microsoft Windows Media Player from the IntelliType Pro CD-ROM.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Natural Keyboard Pro version 1.0.



MORE INFORMATION
In addition to the 10 MB of disk space that is required by the IntelliType Pro software, Microsoft recommends you maintain at least 50 MB of available space on the hard disk on which Microsoft Windows is installed.

This disk space is needed by the Microsoft Windows swap file but may also be used by other programs.

Additional query words: 1.00 mnkpro temp setup fails MNK Pro

Keywords: kbbug kbenv kbsetup kbpending KB232411

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