Microsoft KB Archive/817271

= &quot;The file cannot be opened&quot; error message when you save a Project 2000 file in Project 2002 =

Article ID: 817271

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Project 2002 Professional Edition
 * Microsoft Project 2002 Standard Edition

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SYMPTOMS
When you try to save your Microsoft Project 2000 file, you may receive the following error message:

The file cannot be opened.

Check that the file name and path are correct

Check that the file format is recognized by Microsoft Project

Microsoft Project files saved in a version earlier than Microsoft Project 98 can't be opened.

If your file is from an earlier version, open it in that version, click Save as (File menu), and save in MPX format. Open the MPX file in the current version of Microsoft Project. When you use this method, project data is imported, but formatting is lost.



CAUSE
This issue occurs under the following scenario:
 * You open a Microsoft Project 2000 file in Microsoft Project 2002.

-and-
 * You run a macro and then save the file.

-or-
 * You start the Microsoft Visual Basic Editor to edit or create a new macro, and then you save the file.

The file saves with no errors. However, when you try to save the project file a second time, you receive the error message described in the &quot;Symptoms&quot; section.



Service pack information
This problem is corrected in Project 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Project 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867829 How to obtain the latest Microsoft Project 2002 service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Project 2002 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The global version of this has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time        Size       File name -  26-Mar-2003  01:57       9,082,368  Project10.msp

After the hotfix is installed, the following files will have the listed attributes or later:

Date        Time   Version            Size    File name --  24-Mar-2003  21:24  10.0.2003.324     320,000  Atlconv.dll 22-May-2002 22:37  10.0.4109.0     7,445,320  Owc10.dll 18-Oct-2002 03:23  10.0.2002.1017    909,824  Pj10od10.dll 19-Feb-2003 00:24  10.0.2003.218     254,464  Pj10tm10.dll 24-Mar-2003 21:24  10.0.2003.324   4,108,800  Pjoledb.dll 24-Mar-2003 21:24  10.0.2003.324  10,101,248  Winproj.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Project 2002 Service Pack 1.

Additional query words: MPP MSP2000 MSP2002 VB Visual Basic Database update database user

Keywords: kberrmsg kbtshoot kbbug kbqfe kbproject2002sp1fix kbhotfixserver KB817271

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