Microsoft KB Archive/141749

= MMSYSTEM326. No wave device that can... =

Article ID: 141749

Article Last Modified on 9/1/2006

-

APPLIES TO


 * Microsoft Music Central 96 Standard Edition

-



This article was previously published under Q141749



SYMPTOMS
When you start Music Central for the first time, you receive the following error message after the Microsoft Home logo appears:

MMSYSTEM326. No wave device that can play files in the current format is installed.

You may also receive this error message when you attempt to play certain sound clips.



CAUSE
This behavior can occur for either of the following reasons:


 * Windows 95 Audio Compression is not installed properly.
 * Your sound card does not support stereo sound playback.



RESOLUTION
To resolve this issue, use the following methods.

Upgrading Sound Card or Sound Driver
Upgrade your sound card to a stereo sound card. If you already have a stereo sound card, install the correct driver for your sound card. Contact your sound card vendor to inquire about obtaining the latest version of the sound card driver.



MORE INFORMATION
Nearly half of the sound clips in Music Central are compressed stereo sound clips. You can play an uncompressed stereo sound clip on a monophonic sound card because the standard Pulse Code Modulation (PCM) converter can convert a stereo sound clip to a monophonic sound clip. You can play a compressed monophonic sound clip on a monophonic sound card because the Microsoft Audio Compression Manager can use the appropriate codec to decompress the sound clip. However, you cannot play a compressed stereo sound clip on a mono sound card, because you cannot decompress a sound clip at the same time you convert it from stereo to mono.

To test if your sound card can play compressed stereo sound clips, play the following two sound clips in the Media Gallery in Music Central:


 * Stereo: Grandmaster Flash ( :\Data\Ctrl\Ctrl4\T419349a.wav)
 * Mono: Jefferson, Blind Lemon ( :\Data\Ctrl\Ctrl4\T419264a.wav)

If you receive an error message when you play the first sound clip, but you do not receive an error message when you play the second sound clip, your sound card cannot play compressed stereo sound clips.

Additional query words: 1996 1997 multi media multimedia multi-media mmtitles kbmm monaural errors

Keywords: kbenv kberrmsg kbmm kbprb kbsetup kbsound KB141749

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.