Microsoft KB Archive/271233

= Drive A Missing After Hot or Warm Docking to a Docking Station =

Article ID: 271233

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q271233



SYMPTOMS
The icon for the drive A may be missing from My Computer if a portable computer is hot docked or warm docked to a docking station without a floppy drive attached.



CAUSE
This problem can occur if the computer uses an external floppy drive, is started without that floppy drive attached, and is then hot docked or warm docked to a docking station.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time    Version    Size    File name     Operating system ---  8/21/00   3:48pm  4.90.3001  25,749  Hsflop.pdr    Windows Me

After you install this fix, reboot the affected computer while in its docking station for the fix to take effect. After rebooting once while docked, no additional steps are required.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Keywords: kbhotfixserver kbqfe kbenv kbprb kbqfe kbui KB271233

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