Microsoft KB Archive/268191

= Works Suite Error Message: Open Database Connectivity Error =

Article ID: 268191

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Works Suite 2003
 * Microsoft Works Suite 2001

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This article was previously published under Q268191



SYMPTOMS
When you try to create a mail-merge document in Microsoft Works Suite, you may receive the following error message:

Open Database Connectivity Error

Data Source Name not found and no default driver specified

When you click Details, you may receive the following error message

Microsoft Word

ODBC error: [Microsoft][ODBC Driver Manager]

Data source name not found and no default driver specified

Sql State: IM002

Return Code: SQL_ERRO

and you cannot create the mail-merge document.



CAUSE
This behavior can occur if all of the following conditions are true:
 * You did not start Word by using the Works Task Launcher.
 * Works Suite is installed on a Microsoft Windows 2000-based computer.



RESOLUTION
To work around this issue, start Word from the Works Task Launcher. When you start Word, the Office Installer automatically starts and updates the Office installation.

Additional query words: w_works

Keywords: kbaddin kbbug kberrmsg kbnofix KB268191

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