Microsoft KB Archive/189619

= Computer Is Unable to Go to Standby Mode =

Article ID: 189619

Article Last Modified on 3/29/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q189619



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When your computer has been inactive long enough for it to go to Standby mode, it may not go to Standby mode. Also, you may receive a message that says your computer will standby in 15 seconds, but your computer may not go to Standby mode.



CAUSE
This problem may occur if one of the following Windows 98 screen savers is currently the active screen saver:


 * 3D Flower Box
 * 3D Flying Objects
 * 3D Maze
 * 3D Text
 * Channel Screen Saver



RESOLUTION
To work around this problem, use any of the following methods:

Use a Different Screen Saver
Configure your computer to use a screen saver that is not on the list of screen savers listed earlier in this article. For information about how to do so, click Start, click Help, click the Index tab, type screen, double-click Screen Savers, and then double-click the "To set up a screen saver" topic.

Reduce the Complexity of the 3D Screen Saver
If you want to try to continue using a screen saver that is on the list of screen savers listed earlier in this article, you can try reducing the complexity of the screen saver. To do so, use the following steps:

 Click Start, point to Settings, click Control Panel, and then double-click Display. Click the Screen Saver tab, and then click Settings under Screen Saver. Settings that may be changed to reduce the complexity of the screen saver vary with different screen savers, but may include the following:

 Resolution Size Complexity Speed</li> Surface Style</li> Smooth Shading</li> Full Screen</li> Maze Overlay</li> Image Quality</li> Textures</li></ul>

Disable, or slow the speed of, one or more of these settings. For example, if a setting has a slider that varies from Minimum to Maximum, try setting it to Minimum, or click to clear a setting's check box to totally disable it, or change a setting from High to Low. After you alter a setting, click OK to apply the change.</li> Test to determine if the issue is resolved. If it is not, you may need to repeat steps 1-3, disabling more settings until the screen saver becomes usable. Note that you may perform all of these steps, but the screen saver may remain unusable, and you may need to choose another.</li></ol>

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STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 98.

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MORE INFORMATION
This problem only applies to computers that support Advanced Power Management (APM) or the Advanced Configuration and Power Interface (ACPI) specification. For more information about ACPI, see the following Microsoft Web site:

http://www.microsoft.com/whdc/system/pnppwr/powermgmt/default.mspx

Note that this problem may also occur with None selected as the screen saver.

Additional query words: HWSYSAPM 98 w98standby

Keywords: kbpowerman kbprb kbui KB189619

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