Microsoft KB Archive/180567

{|
 * width="100%"|

OL98: (CW) Modem Contention Between MSN and Other Services

 * }

-

The information in this article applies to:


 * Microsoft Outlook 98

-

SYMPTOMS
In Microsoft Outlook 98, if you use MSN, the Microsoft Network along with other services that need a modem, you may find the services in contention for use of the modem.

CAUSE
MSN is set for a persistent connection to the modem.

RESOLUTION
To turn off the persistent modem connection of MSN:


 * 1) On Tools menu, click Services.
 * 2) Click to select "The Microsoft Network Online Service."
 * 3) Click Properties.
 * 4) Click to select both the"Disconnect after Updating Headers from Remote Mail" and "Disconnect after Transferring Mail from Remote Mail" check boxes.
 * 5) Click OK.

MORE INFORMATION
If you use the Send command on the Tools menu, it is not possible to dictate the sequence in which the various services check for mail. To check for mail on a specific service, use the Send And Receive command, and then select the service from the list.