Microsoft KB Archive/813614

= You cannot send an e-mail message with an attachment in another program unless Outlook 2003 is running =

Article ID: 813614

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SYMPTOMS
When you try to use a MAPI-compliant program such as Microsoft Word to send an e-mail message with an attachment, the message may not be sent until after you start Outlook.



CAUSE
This problem occurs because programs that use simple MAPI cannot send an e-mail attachment when Outlook is not running.



WORKAROUND
To work around this problem, use either of the following methods.

Method 1: Start Outlook Before You Send the Message
Make sure that Outlook is running when you send an attachment through a program that uses simple MAPI.

Method 2: Start Outlook After You Send the Message
Immediately after you click Send to send the message, start Outlook.

Note Outlook may not send the message immediately, expect a short delay.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: ol2003

Keywords: kbattachments kbemail kbprb KB813614

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