Microsoft KB Archive/268021

= Cannot Start Windows Update Shortcut by Using The &quot;Run as&quot; Command =

PSS ID Number: 268021

Article Last Modified on 11/20/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server SP1
 * Microsoft Windows 2000 Advanced Server SP1
 * Microsoft Windows 2000 Professional SP1

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This article was previously published under Q268021



SYMPTOMS
When you try to start the shortcut (or link) to the Microsoft Windows Update Web site by using the Run as command with administrator credentials, nothing may happen.



CAUSE
This behavior can occur if you have installed Windows 2000 Service Pack 1 (SP1).



WORKAROUND
To work around this issue, use any of the following methods:
 * Instead of logging on as a &quot;standard&quot; user and using the Run as command to start Windows Update, log on as Administrator, and then run Windows Update by clicking the Windows Update icon.
 * Start Microsoft Internet Explorer by using the Run as command, and then click Windows Update on the Tools menu.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This issue occurs only with the Windows Update link. This link can be moved, so it could be in other locations.

To use the Run as command, press and hold down the SHIFT key while you right-click an icon. For additional information about the 'Run as' command, click the article number below to view the article in the Microsoft Knowledge Base:

225035 Secondary Logon (Run As): Starting Programs and Tools in Local Administrative Context

Keywords: kbenv kbprb KB268021

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbWin2000AdvServSP1 kbwin2000Pro kbwin2000ProSearch kbWin2000ProSP1 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbWinAdvServSearch

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