Microsoft KB Archive/898444

= MUI language settings may create more than one shortcut in the My Music and My Pictures folders for new users on a Windows XP-based computer =

Article ID: 898444

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Microsoft Windows XP Service Pack 2, when used with:
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Service Pack 1, when used with:
 * Microsoft Windows XP Professional

-





SYMPTOMS
Consider the following scenario:
 * 1) You install the Dutch Multilingual User Interface Pack (MUI) on a Microsoft Windows XP Service Pack 1-based or Service Pack 2-based computer.
 * 2) You set the default language in the computer for the current user profile.
 * 3) You set the default user profile to Dutch.
 * 4) You create a new user account.
 * 5) You log off and then log on as the new user.

In this scenario, the following symptoms occur:
 * The My Music folder contains a second shortcut that is named Sample Music (2). The Sample Music (2) shortcut points to the Sample Music folder.
 * The My Pictures folder contains a second shortcut that is named Sample Pictures (2). The Sample Pictures (2) shortcut points to the Sample Pictures folder.

Note These symptoms may occur if you use other MUI languages.



CAUSE
This problem occurs because Windows uses the user-defined MUI language settings to verify whether the shortcuts already exist in the My Music and My Pictures folders. When a user logs on for the first time, Windows creates new shortcuts in the My Music and My Pictures folders. These new shortcuts point to the Sample Music and Sample Pictures folders that are shared by all users. Before Windows creates these new shortcuts, Windows verifies whether these shortcuts already exist in the My Music and My Pictures folders. Windows uses the default user interface language settings to perform the verification. In the previous scenario, Windows uses the user-defined MUI language settings instead of the default user interface settings to perform the verification. Because Windows cannot verify that the first shortcut already exists, Windows creates second shortcuts in the My Music and My Pictures folders.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires Windows XP Service Pack 2 (SP2).

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version            Size    File name -- 21-Apr-2005 04:13  6.0.2900.2659   8,452,096  Shell32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxppresp3fix kbfix kbbug KB898444

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.