Microsoft KB Archive/208264

= Err Msg: Setup Cannot Load the Protocols to the Registry =

Article ID: 208264

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft Proxy Server 1.0 Standard Edition
 * Microsoft Proxy Server 2.0 Standard Edition

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This article was previously published under Q208264



SYMPTOMS
When you install Proxy Server on a computer with a 15-character computer name, the following error occurs:

Setup cannot load the protocols to the Registry error no: 1722



CAUSE
This error is caused by a limitation of Stpsrvex.dll that ships with Proxy Server. This is only a problem for computers with a 15-character name.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:   Date      Time                 Size    File Name     Platform -  98/10/26  05:32                203,536 Stpsrvex.dll    (x86)



STATUS
Microsoft has confirmed this to be a problem in Proxy Server versions 1.0 and 2.0.

Additional query words: 1722 proxy setup Pro tocol Protocols

Keywords: kbbug kbqfe kbpending kbhotfixserver KB208264

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