Microsoft KB Archive/930361

= Event ID 8206 may be logged when you back up a computer that is running Exchange Server 2003 or when you perform online maintenance of that computer =

Article ID: 930361

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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Notice
Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
You back up a computer that is running Microsoft Exchange Server 2003. Or, you perform online maintenance of a computer that is running Exchange Server 2003. When you do this, the following event may be logged in the Application log:

Event Type: Error

Event Source: MSExchangeFBPublish

Event Category: General

Event ID: 8206

Computer:

Description: Unable to prepare message table for polling thread processing on virtual machine. The error number is 0x80004005. Make sure Microsoft Exchange Store is running.

For more information, click http://www.microsoft.com/contentredirect.asp.

This event may be logged even if the Microsoft Exchange information store service is started and Exchange Server 2003 appears to be running correctly.



RESOLUTION
To resolve this issue, add the FreeBusyQuerySessions value to the registry.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.  Click Start, click Run, type regedit, and then click OK. Expand the following subkey:

 Click the  subkey. On the Edit menu, point to New, and then click DWORD Value. Type FreeBusyQuerySessions, and then press ENTER to name the new value. Right-click FreeBusyQuerySessions, and then click Modify. In the Value data box, type 00000000, and then click OK.</li> Exit Registry Editor.</li> Restart the Microsoft Exchange System Attendant service. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, point to Administrative Tools, and then click Services.</li> Right-click Microsoft Exchange System Attendant, and then click Restart.</li> In the Restart Other Services dialog box, click Yes.</li></ol> </li></ol>

Additional query words: Ex2003 Exserv2003 Ex2003serv

Keywords: kbregistry kbtshoot kbprb KB930361

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