Microsoft KB Archive/821352

= Fax area codes below 300 may appear as ASCII characters on the Routing tab in Microsoft Exchange Server Administrator =

Article ID: 821352

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
When you view the Routing tab in Microsoft Exchange Server Administrator, the Routing tab displays fax area codes below 300 incorrectly by using unusual ASCII characters.



CAUSE
This problem may occur after you install the hotfix that is described in the following article in the Microsoft Knowledge Base:

818664 GWART incorrectly writes area codes that are lower than 300



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Exchange 5.5 Service Pack 4 installed on your computer before you apply this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace another hotfix.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version      Size       File name - 03-Jun-2003 01:30  5.5.2657.45  2,510,096  Admin.exe



MORE INFORMATION
To start Microsoft Exchange Server Administrator, click Start, point to Programs, point to Microsoft Exchange, and then click Exchange 5.5 Administrator.

To view the Routing tab, expand the Site object, double-click Configuration, and then double-click Site Addressing.

For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

817903 XADM: New naming schema for Exchange Server software update packages

Keywords: kbhotfixserver kbqfe kbinfo kbexchange550presp5fix kbbug kbfix kbqfe KB821352

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