Microsoft KB Archive/831063

= Visio 2003 stops responding when you run the Detect and Repair feature in Visio 2003 =

Article ID: 831063

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

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SYMPTOMS
When you try to run the Detect and Repair feature that is located under the Microsoft Office Visio 2003 Help menu, Visio 2003 may stop responding (hang).



CAUSE
This problem may occur if the Dwgdp.dll file is missing and you run the Detect and Repair feature in Visio 2003.



WORKAROUND
To work around this problem, you must run the Detect and Repair feature from the Office Visio 2003 Setup program. To do so, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) Double-click Add or Remove Programs.
 * 3) Click Microsoft Office Visio 2003.
 * 4) Click Change.
 * 5) Click Repair or Reinstall, and then click Next.
 * 6) Click Detect and Repair, and then click Install.

If you are prompted to, insert your Microsoft Office Visio 2003 CD in your CD/DVD-ROM drive.
 * 1) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Additional query words: Vo VO2003 Dr Watson

Keywords: kbprb KB831063

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