Microsoft KB Archive/226808

= SMS: Remote Control Session with Client in MS-DOS Full-Screen Mode May Be Unsuccessful =

Article ID: 226808

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q226808



SYMPTOMS
If you attempt to run a remote control session with a client that has the MS-DOS window open in full screen, the attempt may be unsuccessful. In some cases, the remote control window closes. In other cases, the remote control window stops responding (hangs) and remains dimmed.



WORKAROUND
To work around this behavior, do not use full-screen MS-DOS mode on the client during a remote control session.



STATUS
Microsoft is researching this problem and will post more information in this article when the information becomes available.

Additional query words: prodsms

Keywords: kbbug kbhelpdesk KB226808

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