Microsoft KB Archive/935073

= Error message when you try to connect to a client computer that is running Microsoft Windows XP in Filemon Enterprise Edition: &quot;computername did not respond within the timeout period.&quot; =

Article ID: 935073

Article Last Modified on 7/20/2007

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APPLIES TO


 * Winternals Administrator's Pak 4.2
 * Winternals Administrator's Pak 5.0

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SYMPTOMS
In Filemon Enterprise Edition, when you try to connect to a client computer that is running Microsoft Windows XP, you may receive the following error message:

computername did not respond within the timeout period.

Note Filemon Enterprise Edition is a component of Winternals Administrator's Pak.



CAUSE
This problem occurs because Windows Firewall blocks communication between the client computer and Filemon Enterprise Edition.



RESOLUTION
To resolve this issue, enable File and Printer Sharing on the Windows XP-based client computer. To do this, follow these steps:  On the Windows XP client computer, click Start, click Run, type Firewall.cpl, and then click OK. In the Windows Firewall dialog box, click the Exceptions tab. Click to select the File and Printer Sharing check box.

If the Filemon is not listed, you must add the Filemon to the Exceptions list. To do this, click Add Program, and then click Browse. Locate the executable file for the Filemon, and then click Open. For example, the following is the default installation location for the Filemon executable file:

C:\Windows\System32\FILEMSVC.EXE

 Click OK three times.



MORE INFORMATION
If the Filemon client does not connect to the host within 45 seconds, it will delete itself. Therefore, you have to create the program exceptions for the firewall during the time-out period while the client is still in the System32 folder because Windows Firewall will not let you create an exception for a program that does not exist.

Additional query words: Winternals KB 30176, firewall,Monitoring tools

Keywords: kbtshoot kbexpertiseinter KB935073

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