Microsoft KB Archive/826224

= Author and editor receive &quot;Overlapped save&quot; error when saving a posting =

Article ID: 826224

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2002 Service Pack 1a

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SYMPTOMS
When an you click on either Save or Save and Exit to save the posting you are working on, you may receive the following error message although no other author or editor has edited the posting.

Overlapped Save

With this error displayed, you will have the option to Save Regardless on the posting without any further error.



CAUSE
When the user is in authoring mode for a particular posting, Microsoft Content Management Server (MCMS) creates a copy of the original posting. Both the original and the existing posting point to the same object in the cache. The last modified data on this object is updated when the posting is committed. When the server tries to obtain the last modified time of the posting later, the server obtains the updated time. Since the change token is computed based on the updated time, the change token differs from the original one, and the user receives an error message.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
CMS 2002 Service Pack 1 is required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size  File name ---  26-Aug-2003  23:16  5.0.2500.0  176,128  Microsoft.contentmanagement.publishing.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: overlapped save regardless

Keywords: kbbug kbfix kbqfe kbhotfixserver KB826224

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