Microsoft KB Archive/287526

= XL2000: You Receicve an Application Error When You Scroll Horizontally with a Touch Pad in Print Preview =

Article ID: 287526

Article Last Modified on 11/6/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q287526



SYMPTOMS
When you try to scroll horizontally with a touch pad while in Print Preview in Excel 2000, you receive an application error, and Excel 2000 quits.



CAUSE
This problem occurs when the horizontal scroll bar is not visible on the screen in the print preview mode. Excel 2000 cannot accept the horizontal scroll command from the touch pad because scrolling is not available in the user interface.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The Japenese version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Size       File name --  22-Feb-2001  20:32  4,332,124  Excel_admin.msp 22-Feb-2001 20:10  1,716,048  Excel.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version     Size       File name -  22-Feb-2001  04:40  9.0.0.5021  7,159,853  Excel.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kbbug kbfix kboffice2000sp3fix kboffice2000presp3fix KB287526

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