Microsoft KB Archive/917435

= Errors are logged in the sender.log file and the sched.log file on Systems Management Server 2003 =

Article ID: 917435

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003
 * Microsoft Systems Management Server 2003 Service Pack 1
 * Microsoft Systems Management Server 2003 Service Pack 2

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SYMPTOMS
On computers that are running Microsoft Systems Management Server (SMS) 2003, errors that resemble the following are logged in the SMS\Logs\sender.log file:

Could not get size of local file E:\SMS\inboxes\schedule.box\tosend\xxxxxxxx.yyy. CFileEnum error 1

Verification reports invalid send requests.

Additionally, errors that resemble the following are logged in the SMS\Logs\sched.log file:

Send request was invalid.



CAUSE
This problem occurs because the SMS Scheduler component deletes instruction files (.I??) that are older than 25 hours. This problem can occur on child primary sites where fan-out routing of site-to-site traffic occurs.



Hotfix information
This hotfix is available for Systems Management Server 2003 Service Pack 1 (SP1) and for Systems Management Server 2003 Service Pack 2 (SP2).

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires Systems Management Server 2003 Service Pack 1 (SP1) or Systems Management Server 2003 Service Pack 2 (SP2).

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Systems Management Server 2003 Service Pack 1 (SP1)

Systems Management Server 2003 Service Pack 2 (SP2)



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The problem discussed in this article applies to the SMS 2003 intruction files (.I??). For more information about a similar problem with .RPG files on SMS 2.0 SP5 and with the original release version of SMS 2003, click the following article number to view the article in the Microsoft Knowledge Base:

886685 Sending request files (.srq) are not processed and site routing packages are deleted before the routing request file is processed in Systems Management Server

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbsmssender kbhotfixserver kbqfe kbpubtypekc KB917435

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