Microsoft KB Archive/248699

= Iomega Tools Causes Blank File Name When You Rename Files in Windows Explorer =

Article ID: 248699

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q248699



SYMPTOMS
After you install Iomega Tools, when you try to rename a file in Explorer, the file name may go blank. Although you can still rename files and folders, you cannot see what you are typing.



CAUSE
This behavior can occur when you use a version of Iomega Tools provided with older Zip and Jaz drives.



RESOLUTION
To resolve this behavior, obtain the latest version of the Iomega software for your Zip or Jaz drive.



MORE INFORMATION
For information about how to contact the Iomega Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB248699

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