Microsoft KB Archive/130986

PowerPoint 4: General Protection Fault in SD.DLL

PSS ID Number: Q130986 Article last modified on 05-16-1998

windows:4.0,4.0a,4.0c

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for Windows, versions 4.0, 4.0a, and 4.0c == 

= SYMPTOMS =

When printing from PowerPoint using Zenographics SuperPrint and the associated Polaroid drivers, you may receive the following error message:

PP4 caused a General Protection Fault in module SD.DLL

This will occur after the print job has been generated.

= CAUSE =

Versions of the Polaroid driver earlier than 3.10 used with Zenographics SuperPrint are incompatible with PowerPoint 4.0 for Windows and cause a general protection (GP) fault in SD.DLL, one of the DLLs installed and used by SuperPrint.

= RESOLUTION =

This problem was corrected in version 3.10 of the Polaroid driver for Zenographics SuperPrint. Polaroid can be reached at (800) 255-1618.

= MORE INFORMATION =

Zenographics SuperPrint and the associated Polaroid drivers discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: 4.00 superdriver super driver gpf winppt macppt gp fault Xenographics Xenigraphics Zenigraphics ====================================================================== Keywords : kb3rdparty kberrmsg kbprint Version : windows:4.0,4.0a,4.0c Platform : WINDOWS Hardware : x86 Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.