Microsoft KB Archive/327918

= The Administrator Account Appears on the Welcome Logon Screen =

Article ID: 327918

Article Last Modified on 5/17/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Home Edition

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This article was previously published under Q327918



SYMPTOMS
If you use &quot;administrator&quot; as the computer name in Windows XP Home Edition, the Administrator account appears in the Welcome logon screen.



CAUSE
The Administrator account exists in Windows XP Home Edition, but it does not typically appear on the Welcome logon screen. Msgina.dll is responsible for building the list of accounts to show in the Welcome logon screen. Msgina.dll removes the Administrator account from the list when it builds the list. Msgina.dll determines whether an account is an administrator account by comparing the security identifier (SID) of each user account with the well-known administrator's SID. If they are the same, Msgina.dll removes the account from the list. In this case, the computer name is &quot;administrator&quot; and the LookupAccountName function returns the SID of the computer.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size       File name   Platform  SP   -- 19-Sep-2002 03:32  5.1.2600.101     968,704  Msgina.dll  x86     none 26-Sep-2002 03:11  5.1.2600.1127    968,704  Msgina.dll  x86        1 19-Sep-2002 03:32  5.1.2600.101   1,264,128  Msgina.dll  IA64    none 19-Sep-2002 00:14  5.1.2600.101     968,704  Wmsgina.dll IA64    none 26-Sep-2002 03:11  5.1.2600.1127  1,265,152  Msgina.dll  IA64       1 25-Sep-2002 23:51  5.1.2600.1127    968,704  Wmsgina.dll IA64       1



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbhotfixserver KB327918

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