Microsoft KB Archive/301619

= PIP2001: Error Message: PiP Caused an Exception 10h in Pitasks5.dll =

Article ID: 301619

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q301619



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
When you attempt to change a picture by using a command in the Picture Options bar, you may receive an error message similar to the following:

PIP caused an exception 10h in Pitasks5.dll



CAUSE
This issue can occur in the following situation:
 * You are using a Hewlett Packard printer.

-and-
 * The printer is using an outdated or incompatible printer driver.

This problem is known to occur with the Hewlett Packard InkJet 2250 printer.



RESOLUTION
To resolve this issue, install an updated driver for your Hewlett Packard printer. Hewlett Packard printer drivers can be obtained from the following URL:

http://welcome.hp.com/country/us/en/support.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
For additional information about PIP exception errors, click the article number below to view the article in the Microsoft Knowledge Base:

274023 PIP: Error Message: Pip Caused Exception 10h in Module Msvcrt.dll

Keywords: kbprb KB301619

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