Microsoft KB Archive/173464

= Expedia Trip Planner 98: Testing CD-ROM Drive for File Access =

Article ID: 173464

Article Last Modified on 4/3/1999

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APPLIES TO


 * Microsoft Expedia Trip Planner 98

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This article was previously published under Q173464



SUMMARY
Because of physical read limitations of some CD-ROM drives, you may be denied access to some of the files and folders on the Microsoft Expedia Trip Planner 98 compact disc. This article lists those files and supplies a method to test your CD-ROM drive.



MORE INFORMATION
The CD-ROM drive may have difficulty reading the final folder, listed below, from the Expedia Trip Planner CD-ROM:

  Folder                            Location On Disc --                              Acmsetup\Enu\Msinfo                   566-567 MB

To test for specific drive-capacity limitations, try to access the following files:

  Files                             Location On Disc -                               Acmsetup\Enu\Msinfo\Msinfo32.exe      566-567 MB   Acmsetup\Enu\Acmsetup.exe             558-559 MB   Data\Ussart.its                       381-553 MB

The Expedia Trip Planner 98 compact disc contains 567 MB of data. The final file on the CD-ROM is Acmsetup\Enu\Msinfo\Msinfo32.hlp.

Testing Your CD-ROM Drive
To test the integrity of files that you have copied from your CD-ROM drive to your hard disk drive, compare the files using the MS-DOS File Compare program (Fc.exe). You can use this to determine if the CD-ROM subsystem is functioning properly at the device driver or hardware level(s).

The Fc.exe utility is a useful method for testing problems related to general protection (GP) faults or other critical errors (such as read errors or out of memory messages) that may occur when you use CD-ROM drives with Windows programs.

Attempt to copy one of the following files to the hard disk drive:

  Files                             Location On Disc -                               Acmsetup\Enu\Msinfo\Msinfo32.exe      566-567 MB   Acmsetup\Enu\Acmsetup.exe             558-559 MB   Data\Ussart.its                       381-553 MB

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

If the following error message appears

CDR101: Not Ready

the CD-ROM drive cannot read the compact disc at the specified location. If the file does copy, test the file's integrity by using Fc.exe with the /B (binary) switch. For example, to compare the Msinfo32.exe file on your CD-ROM to the version of the Msinfo32.exe file you copied to your hard disk drive, type the following at the MS-DOS command prompt, and then press ENTER

fc /b d:\Acmsetup\Enu\Msinfo\Msinfo32.exe c:\Msinfo32.exe

where D is the letter of your CD-ROM drive, and C is the letter of your hard disk drive.

If you receive errors, the CD-ROM drive is having problems reading the compact disc at that location.

Additional query words: multi media multimedia multi-media mmtitles kbmm cd rom cd-rom compact disc read only missing unavailable read-error invalid win95 kbimu

Keywords: kbhowto kbfaq KB173464

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