Microsoft KB Archive/313211

= Name List Is Not in the Correct Order in the Address Book =

Article ID: 313211

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q313211



SYMPTOMS
When you complete the following actions, the Address Book may display the name list in a wrong order:
 * 1) Start Microsoft Outlook, and then open the Address Book.
 * 2) In the Show Names from the box, click All Contacts.
 * 3) Scroll to the bottom of the list. Note that the last entries are not the last entries in the Address Book.



CAUSE
This problem can occur if the Windows 2000 global catalog returned incorrect results for the NSPI call.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date       Time    Version                 Size     File name 26-Nov-01 18:20   5.0.2195.4685           123,664  Adsldp.dll 26-Nov-01 18:20   5.0.2195.4628           130,320  Adsldpc.dll 26-Nov-01 18:20   5.0.2195.4016            62,736  Adsmsext.dll 26-Nov-01 18:20   5.0.2195.4653           356,112  Advapi32.dll 26-Nov-01 18:20   5.0.2195.4571            82,704  Cmnquery.dll 26-Nov-01 18:20   5.0.2195.4141           133,904  Dnsapi.dll 26-Nov-01 18:20   5.0.2195.4379            91,408  Dnsrslvr.dll 26-Nov-01 18:20   5.0.2195.4534            41,744  Dsfolder.dll 26-Nov-01 18:20   5.0.2195.4534           156,944  Dsquery.dll 26-Nov-01 18:20   5.0.2195.4574           110,352  Dsuiext.dll 26-Nov-01 18:21   5.0.2195.4685           521,488  Instlsa5.dll 26-Nov-01 18:20   5.0.2195.4630           145,680  Kdcsvc.dll 26-Nov-01 16:33   5.0.2195.4680           199,440  Kerberos.dll 04-Sep-01 08:32   5.0.2195.4276            71,024  Ksecdd.sys 26-Nov-01 17:55   5.0.2195.4685           503,568  Lsasrv.dll 26-Nov-01 17:55   5.0.2195.4685            33,552  Lsass.exe 26-Nov-01 16:32   5.0.2195.4680           107,280  Msv1_0.dll 26-Nov-01 18:20   5.0.2195.4594           306,960  Netapi32.dll 26-Nov-01 18:20   5.0.2195.4686           359,184  Netlogon.dll 26-Nov-01 18:20   5.0.2195.4687           913,168  Ntdsa.dll 26-Nov-01 18:20   5.0.2195.4627           387,856  Samsrv.dll 26-Nov-01 18:20   5.0.2195.4583           128,784  Scecli.dll 26-Nov-01 18:20   5.0.2195.4600           299,792  Scesrv.dll 26-Nov-01 18:20   5.0.2195.4600            48,400  W32time.dll 06-Nov-01 11:43   5.0.2195.4600            56,592  W32tm.exe 26-Nov-01 18:20   5.0.2195.4684           125,712  Wldap32.dll

IMPORTANT: The fix should be applied on the global catalog DC.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbDirServices

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbui kbdirservices kbhotfixserver KB313211

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