Microsoft KB Archive/230199

= OL98: GAL Recipients Display Name Missing Middle Initial After Being Added to PAB =

Article ID: 230199

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q230199



SYMPTOMS
The display name of a Microsoft Exchange Server recipient does not include the user's middle initial, after being added to the Personal Address Book (PAB). This behavior may cause confusion when two or more recipients have the same first and last names.



CAUSE
When adding an Exchange Server recipient to the PAB, or a Personal Distribution List (PDL) in the PAB, the new PAB entry's Display Name field is generated using the First Name and Last Name fields of the Exchange Server recipient's mailbox, not the Display Name field.



RESOLUTION
To work around this behavior, an Exchange Server administrator must modify the Exchange Server recipient's mailbox to include the user's middle initial as part of the First Name or Last Name fields. For example, you could modify the mailbox:

First Name: John Q.

Last Name: Smith

-or-

First Name: John

Last Name: Q. Smith

Additional query words: 98 GAL migrate

Keywords: kbprb KB230199

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