Microsoft KB Archive/823603

= OL2002: File Attachment Is Lost When You Send Multiple Attachments =

Article ID: 823603

Article Last Modified on 10/24/2003

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APPLIES TO


 * Microsoft Outlook 2002 Service Pack 2

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SYMPTOMS
When you use Microsoft Outlook 2002 with Microsoft Office XP Service Pack 2 (SP-2) installed and you send an e-mail message that contains both a non-Microsoft Office file attachment and an Office file attachment, the non-Office file attachment may be lost.



CAUSE
This problem occurs when all the following conditions are true:
 * You create the e-mail message as either plain text format or Hypertext Markup Language (HTML) format.

and
 * You first attach an Office file (for example, a .doc file) to the e-mail message, and you then attach a non-Office file (for example, a .txt file) to the e-mail message.

and
 * You save the e-mail message before you send it.



How to Obtain the Hotfix
This issue is fixed in the Outlook 2002 Hotfix Package Post-Service Pack 2. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

823956 Outlook 2002 Post-Service Pack 2 Hotfix Package: July 18, 2003



STATUS
Microsoft has confirmed that this is a problem in Microsoft Outlook 2002 Service Pack 2 (SP-2).



Keywords: kbbug kbfix kbqfe kbofficexppresp3fix KB823603

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