Microsoft KB Archive/834722

= Windows NT 4.0 cannot read a magneto-optical disk that is formatted in the German-language version of Windows XP or Windows 2000 =

Article ID: 834722

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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SYMPTOMS
You have a magneto-optical (MO) disk that has been formatted in FAT16 SuperFloppy format in the German-language version of either Microsoft Windows XP or Microsoft Windows 2000. You insert this MO disk into an MO drive on a computer that is running the US-English version of Microsoft Windows NT 4.0. However, you receive the following error message when you double-click the MO disk:

The drive cannot find the sector requested.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---  20-Jan-2004  16:01  4.0.1381.7260     958,528  Ntkrnlmp.exe 20-Jan-2004 16:01  4.0.1381.7260     938,048  Ntoskrnl.exe Note Because of file dependencies, this hotfix requires Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kberrmsg kbqfe kbfix kbbug KB834722

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