Microsoft KB Archive/909386

= An error message is logged when you try to install an agent or update agent settings on a Microsoft Operations Manager 2005-based computer =

Article ID: 909386

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager (MOM) 2005

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SYMPTOMS
When you try to install an agent or update agent settings by using the Update Agent Settings command on a Microsoft Operations Manager 2005-based computer, the following error message is logged:

Description: The MOM Server failed to update agent settings on managed computer. So the secure port, mutual authentication, action account settings, and software updates might not be applied correctly.

Error Code: -2147023257

Error Description: Invalid command line argument. Consult the Windows Installer SDK for detailed command line help.

Microsoft Installer Error Description: No Description Available

Type: Error

Provider Name: Internally-generated Event

Event Number: 21095

Provider Type: Generic Provider

Source: Microsoft Operations Manager

This problem only occurs when the password of the agent action account contains a space or a semicolon.



CAUSE
This problem occurs because the SetActionAccount.exe utility will not accept a space or semicolon in a password when you try to change passwords on an agent action account.



WORKAROUND
To work around this problem, remove any spaces or semicolons in the password of the agent action account.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbprb KB909386

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