Microsoft KB Archive/105841

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Main Document Header Prints on Envelope During Print Merge

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Q105841

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The information in this article applies to:


 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c
 * Microsoft Windows versions 3.0, 3.1

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SYMPTOMS
If you add an envelope to a print merge main document that contains a header, the header prints on all but the first envelope if you select the Merge To New Document option in the Print Merge dialog box. By contrast, the header does not print on the envelopes when you select the Merge To Printer option or when you print merge only the envelope by printing from page 0 to page 0.

STATUS
Microsoft has confirmed this to be a problem in Word for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
Although this problem usually occurs when your print merge main document includes an envelope, it may also occur when your print merge main document contains multiple sections. If the first section does not contain a header and the last section does contain a header, the header from the last section of the previous form letter prints as the header of the first section of all but the first form letter. Again, this happens only when you select the Merge To New Document option when you perform the print merge operation. It does not occur when you print merge the document to the printer.

WORKAROUND

 * 1) Position the insertion point on the envelope page.

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Position the insertion point in the first section of your main document (for non-envelope occurrences of this problem).
 * 1) From the View menu, choose Header/Footer. Select Header and choose the OK button.
 * 2) In the header, press the SPACEBAR to insert a space.

The envelope (or the first section) now contains a section that consists of a single space, which prevents the previous header from printing in the wrong place.