Microsoft KB Archive/195467

= OL98: Cut, Copy and Paste Commands Don't Work on Custom Form =

Article ID: 195467

Article Last Modified on 1/8/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q195467



SYMPTOMS
The Cut, Copy and Paste commands do not work when you select them from the menu of an item that is based on a custom form.



CAUSE
This problem may occur when you have customized one of the default pages of the form.



WORKAROUND
To work around this problem, use the following shortcut keys instead of selecting the commands from the menu:

  Command    Keystroke Cut       CTRL+X Copy      CTRL+C Paste     CTRL+V



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If the commands no longer work, there is no way to make them work again other than to start with a new custom form and not customize the default page.

This problem does not occur with Microsoft Outlook 97.

