Microsoft KB Archive/810565

= Hyperlinks open in Internet Explorer instead of in default browser or Help and Support Center =

Article ID: 810565

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Tablet PC Edition

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SYMPTOMS
When you click a link in any of the following locations, the link may open in Microsoft Internet Explorer instead of in your default browser or in the Help and Support Center.
 * the Help and Support Center
 * the Accessibility Wizard
 * the Magnifier
 * the Narrator
 * the On-Screen Keyboard
 * the File and Settings Transfer Wizard
 * your Active Desktop



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
To resolve this problem, download the Critical Update: 810565. To do this, visit the following Windows Update Web site:

http://windowsupdate.microsoft.com

The following files are available for download from the Microsoft Download Center:

Windows XP 32-Bit
Download the 810565 package now.

Windows XP 64-Bit
Download the 810565 package now.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

For 32-bit Windows XP:

Date        Time   Version            Size    File name -  20-Nov-2002  11:50  5.1.2600.1143     179,200  Accwiz.exe 26-Nov-2002 15:36  5.2.3644.0         10,752  Hh.exe 26-Nov-2002 15:35  5.2.3718.0        513,632  Hhctrl.ocx 27-Nov-2002 11:50  5.2.3644.0         37,888  Hhsetup.dll 27-Nov-2002 11:50  5.2.3644.0        143,872  Itircl.dll 27-Nov-2002 11:50  5.2.3644.0        122,368  Itss.dll 20-Nov-2002 11:50  5.1.2600.1143      67,584  Magnify.exe 20-Nov-2002 12:22  5.1.2600.1143     230,400  Migwiz.exe 20-Nov-2002 11:50  5.1.2600.1143      51,200  Narrator.exe 20-Nov-2002 11:50  5.1.2600.1143     212,480  Osk.exe 27-Nov-2002 11:50  5.1.2600.1143      94,208  Pchshell.dll 27-Nov-2002 11:50  6.00.2800.1145  1,331,200  Shdocvw.dll 27-Nov-2002 11:50  6.00.2800.1145  8,239,616  Shell32.dll 27-Nov-2002 11:50  6.00.2800.1143    445,440  Urlmon.dll

For 64-bit Windows XP:

Date        Time   Version            Size    File name --  20-Nov-2002  16:50  5.1.2600.1143     304,128  Accwiz.exe       IA64 26-Nov-2002 20:34  5.2.3644.0         13,824  Hh.exe           IA64 26-Nov-2002 20:33  5.2.3718.0      1,517,152  Hhctrl.ocx       IA64 05-Dec-2002 22:37  5.2.3644.0        100,864  Hhsetup.dll      IA64 05-Dec-2002 22:37  5.2.3644.0        613,888  Itircl.dll       IA64 05-Dec-2002 22:37  5.2.3644.0        356,864  Itss.dll         IA64 20-Nov-2002 16:50  5.1.2600.1143     161,280  Magnify.exe      IA64 20-Nov-2002 16:51  5.1.2600.1143      83,968  Narrator.exe     IA64 20-Nov-2002 16:51  5.1.2600.1143     376,832  Osk.exe          IA64 05-Dec-2002 22:37  5.1.2600.1143     340,480  Pchshell.dll     IA64 05-Dec-2002 22:37  6.0.2800.1145   3,649,024  Shdocvw.dll      IA64 05-Dec-2002 22:37  6.0.2800.1147  14,366,208  Shell32.dll      IA64 05-Dec-2002 22:37  6.0.2800.1143   1,411,072  Urlmon.dll       IA64 20-Nov-2002 16:50  5.1.2600.1143     179,200  Waccwiz.exe      X86 26-Nov-2002 20:36  5.2.3644.0         10,752  Whh.exe          X86 26-Nov-2002 20:35  5.2.3718.0        513,632  Whhctrl.ocx      X86 26-Nov-2002 20:36  5.2.3644.0         37,888  Whhsetup.dll     X86 26-Nov-2002 20:36  5.2.3644.0        143,872  Witircl.dll      X86 26-Nov-2002 20:36  5.2.3644.0        122,368  Witss.dll        X86 20-Nov-2002 16:50  5.1.2600.1143      67,584  Wmagnify.exe     X86 20-Nov-2002 16:50  5.1.2600.1143      51,200  Wnarrator.exe    X86 20-Nov-2002 16:50  5.1.2600.1143     212,480  Wosk.exe         X86 25-Nov-2002 14:54  6.0.2800.1145   1,331,200  Wshdocvw.dll     X86 25-Nov-2002 14:51  6.0.2800.1145   8,239,616  Wshell32.dll     X86 20-Nov-2002 16:49  6.0.2800.1143     445,440  Wurlmon.dll      X86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
Administrators can download this update from the Windows Update Catalog to deploy to multiple computers. If you want to obtain this update to install later or to install on more than one computer, search for this article ID number by using the Advanced Search Options feature in the Windows Update Catalog.

For additional information about how to download updates from the Windows Update Catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166 HOW TO: Download Windows Updates and Drivers from the Windows Update Catalog on Windows XP

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with Only One Reboot

Keywords: kbhotfixserver kbqfe atdownload kbwinxpsp2fix kbnetwork kbwinxppresp2fix kbfix kbbug KB810565

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