Microsoft KB Archive/241369

= OL2000: (CW) Error Message "Unable to Copy Working Files..." in Team Folders =

Article ID: 241369

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q241369



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
You are completing the configuration for Team Folders, when you click Finish on the final screen of the Team Folders Wizard, you receive the following error message

Unable to copy working files to temporary directory for your team folder.

where is the type of Team Folder you were attempting to configure.



CAUSE
The Team Folders template files are missing, or the path to those files is incorrectly configured in the registry.



RESOLUTION
If this is happening to one of the six Team Folders templates that comes with Outlook 2000 Team Folders, rerun the Team Folders Wizard setup to fix the problem.

If this problem is occurring with a customized Team Folders template, make sure the AppPath value is correctly defined in the registry and that the files for the template are in the folder defined in the AppPath value. This value can be found at the following location in the registry 

HKey_Current_User\Software\Microsoft\Office\Outlook\Addins\ Microsoft.OLTeamFolderWizard\ \

where is the numeric designation for Office Language installation folder and designates Team Folder types. For example, the for U.S English is 1033. Examples of as seen in the above registry key are Team Tasks, Team Calendar and Discussion.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbnofix KB241369

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