Microsoft KB Archive/836663

= Header information of draft messages is not printed in Outlook 2002 and Outlook 2003 =

Article ID: 836663

Article Last Modified on 7/27/2006

-

APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

-





SYMPTOMS
In both Microsoft Office Outlook 2003 and Microsoft Outlook 2002, the header information (the information in the From box, the To box, and the Subject box) is not printed if one of the following conditions is true:
 * The message that you print is in the Drafts folder.
 * You print a new message that you have not sent.
 * You print a reply to a message that you received before you send the reply.
 * You are using Microsoft Word as your e-mail editor.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Send the message. If you do not want to send a message in the Draft folder to the recipient yet, send it to yourself.
 * 2) In the list of mail folders, click Sent Items.
 * 3) Click the message that you want to print, and then click Print on the Standard toolbar.

Additionally, you can turn off WordMail as the editor before you print the message.



STATUS
This behavior is by design.

Additional query words: no headers address fields subject title

Keywords: kbprb kbemail KB836663

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.