Microsoft KB Archive/272127

= &quot;STATUS_UNEXPECTED_NETWORK_ERROR&quot; Error Message from Redirector to Terminal Services Client Sessions =

PSS ID Number: 272127

Article Last Modified on 9/15/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server SP1
 * Microsoft Windows 2000 Advanced Server SP1

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This article was previously published under Q272127



SYMPTOMS
During a Terminal Services client session that is connected to a Windows 2000-based computer that is running Terminal Services, you may receive one of the following error messages when you try to gain access to a file on a mapped drive:  

STATUS_UNEXPECTED_NETWORK_ERROR (0xc00000c4)

-or-

ERROR_UNEXP_NET_ERR (error 59 in decimal or 0x3b in hexadecimal)

-or-

STATUS_CONNECTION_DISCONNECTED (0xc000020c)

-or-

ERROR_NETNAME_DELETED (error 64 in decimal or 0x40 in hexadecimal)





RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date           Time    Version        Size      File name ---  4/24/2001     04:36p   5.0.2195.3539  369,136   Mrxsmb.sys 4/13/2001    02:55p   5.0.2195.3500  131,792   Rdbss.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbTermServ mrxsmb sys rdbss

Keywords: kbbug kbfix kbTermServ kbWin2000PreSP2Fix kbWin2000PreSP3Fix kbWin2000sp3fix KB272127

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbWin2000AdvServSP1 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbWinAdvServSearch

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