Microsoft KB Archive/909388

= A 10702 status message appears on the Systems Management Server 2003 site server =

Article ID: 909388

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003 Service Pack 2

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Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.



SYMPTOMS
When you run a hardware inventory in Microsoft Systems Management Server (SMS) 2003, a 10702 status message that is similar to the following appears on the SMS 2003 site server:

Date:

Type: Milestone

Time:

Severity: Warning

Site code:

Message ID: 10702

System:

Component: Hardware Inventory Agent

Description:

The agent encountered an error while querying WMI to collect data from this computer. The first query to fail was &quot;SELECT __CLASS, __PATH, __RELPATH, Description, PatchID, UpdateID FROM Win32Reg_AdvCliUpdates&quot;.

Additionally, a warning entry that is similar to the following may be logged in the InventoryAgent.log file on the Advanced Client computer:

Unknown error encountered processing an instance of class Win32Reg_AdvCliUpdates: 80041001]LOG]!>

CAUSE
This problem occurs when the following conditions are true:
 * No updates are installed on the Advanced Client computer.
 * The reporting setting of the Win32Reg_AdvCliUpdates class is TRUE.



WORKAROUND
To work around this problem, set the reporting setting of the Win32Reg_AdvCliUpdates class to FALSE. To do this, follow these steps:  Open the Sms_def.mof file in Notepad.

You can find this file in the %systemdrive%\SMS\Inboxes\Clifiles.scr\Hinv folder. In the &quot;class Win32Reg_AdvCliUpdates&quot; section, change &quot;SMS_Report (TRUE)&quot; to the following:

SMS_Report (FALSE)

 Save the Sms_def.mof file, and then quit Notepad.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Microsoft Systems Management Server 2003 Service Pack 2 adds new functionality to collect Advanced Client update data from the registry. The Win32Reg_AdvCliUpdates class is added. By default, the reporting setting of this class is FALSE.

Keywords: kberrmsg kbtshoot kbsmsinventory kbsmsclients kbsmsreporting kbprb KB909388

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