Microsoft KB Archive/299953

= You May Be Unable to Save .jpg Files with Microsoft Paint After You Install Office 2000 SR1 or SP2 =

Article ID: 299953

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q299953



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you install Microsoft Office 2000 Service Release 1 (SR1) or Service Pack 2 (SP2), you may be unable to save files in the .jpg format by using Microsoft Paint. After you open a .jpg file by using Paint, and then you click Save As on the File menu, the Save As type: box may not list an option to save the file in a .jpg format.



CAUSE
This behavior can occur because of an incorrect entry in the registry.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior:  Click Start, click Run, and then type: regedit to start the Registry Editor. Click the Name value under the following key in the registry:

HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Graphics Filters\Export\Jpeg

 On the Edit menu, click Modify, type: JPEG File Interchange Format in the Value Data box, and then click OK. Click the Extensions value under the same key in the following registry:

HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Graphics Filters\Export\Jpeg

 On the Edit menu, click Modify, type: jpg in the Value Data box, and then click OK. Quit the Registry Editor.</li></ol>

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MORE INFORMATION
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

230902 OFF2000: Some Office Graphics Filters Are Not Available in Microsoft Paint

298580 Some Office Graphics Filters Are Not Available in Microsoft Paint

Keywords: kbprb KB299953

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