Microsoft KB Archive/159927

= Cannot Delete Certain User Profiles =

Article ID: 159927

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q159927





SYMPTOMS
When looking at the User Profiles tab of the System tool in Control Panel, the Delete button may be unavailable for certain user profiles.



CAUSE
This occurs whenever the user account associated with that profile is in use. This not only applies to the currently logged on user, but also to any user accounts used by services that start automatically (such as tape backup software).



RESOLUTION
To resolve this problem, log on as a different user or stop the service that is currently using the account associated with the user profile. You can then delete the profile.

Additional query words: prodnt gray grayed grey greyed remove

Keywords: kbenv kbprb KB159927

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