Microsoft KB Archive/299029

= XCLN: A &quot;404 File Not Found&quot; Error Message Is Generated When You Try to Connect to a Logon Page =

PSS ID Number: 299029

Article Last Modified on 10/3/2003

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The information in this article applies to:


 * Microsoft Exchange Client 5.5

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This article was previously published under Q299029



SYMPTOMS
When you attempt to connect to a logon page for Outlook Web Access (OWA), you may receive the following error message:

404 File Not Found

This happens when you use the server name or the local host name in the URL.



CAUSE
This behavior can occur if the computer does not resolve the server name when a user tries to gain access to it by using a URL.



RESOLUTION
To resolve this behavior, acquire an IP address from your Internet service provider (ISP), assign the new IP address to the network interface card (NIC), and then make the applicable DNS entry.



WORKAROUND
To work around this behavior, instruct people to connect to the port on which the default Web site is set.

Keywords: kbprb KB299029

Technology: kbExchange550 kbExchangeClientSearch kbExchangeSearch

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