Microsoft KB Archive/123310

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Background Printing with Low Disk Space Hangs Word

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Q123310

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

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SYMPTOMS
Your system may hang (stop responding) when you try to print a document if you are very low on disk space and Background Printing is turned on. (To locate this option, choose Options from the Tools menu, and select the Print tab.)

CAUSE
The system does not have enough free space to generate the necessary temp files to finish the print job.

STATUS
Microsoft has confirmed this to be a problem in Word versions 6.0, 6.0a, and 6.0c for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

RESOLUTION
Restart (reboot) your machine, free up disk space, and then try to print the document again.

Additional query words: 6.0 winword print hang crash word6 freeze printing

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