Microsoft KB Archive/927559

= The Exchange Server 2003 Migration Wizard for Lotus Notes crashes with an access violation when the wizard processes a Lotus Notes e-mail message =

Article ID: 927559

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
The reply-to address of a Lotus Notes e-mail message contains the following header:

group:;[NOTES:group:;@DOMAIN]

When the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes processes the message, the wizard crashes with an access violation.



CAUSE
This problem occurs if the reply-to address of the message includes a semicolon. When the reply-to address includes a semicolon, the Exchange Server 2003 Migration Wizard for Lotus Notes considers the semicolon to be a delimiter. Therefore, the reply-to address is separated into two recipients when the Exchange Server 2003 Migration Wizard for Lotus Notes parses the reply-to address.

For example, the reply-to address group:;[NOTES:group:;@DOMAIN] is separated into the following recipients:
 * group:
 * [NOTES:group:;@DOMAIN]

However, the group: recipient is incorrect. Therefore, the address type and the address become null. This causes the Exchange Server 2003 Migration Wizard for Lotus Notes to crash.

Note In Request for Comments (RFC) 2822, it is common to use group:; as a reply-to address. Additionally, a semicolon is a possible character that can be used in a reply-to address.



RESOLUTION
To resolve this problem, install the latest version of Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes. To obtain the latest version of Exchange Server 2003 Migration Wizard for Lotus Notes, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=c105b3e4-3beb-4f1e-8f52-e345af6c3e50&DisplayLang=en

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
The following applications must be installed before you apply this hotfix:  Microsoft Exchange Server 2003 Service Pack 2 For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

 Lotus Notes Client 6.x

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, the following services are automatically restarted when you apply the hotfix:
 * Microsoft Exchange Connectivity Controller.
 * Microsoft Exchange Connector for Lotus Notes and all dependent services.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Stack output
The following call stack is generated when this problem ocurs: Access violation - code c0000005 (first/second chance not available) eax=00000000 ebx=00000032 ecx=002d0000 edx=043c0748 esi=77bd8ef2 edi=00000000 eip=77bd8efa esp=000ace88 ebp=000ace88 iopl=0         nv up ei pl nz na po nc cs=001b  ss=0023  ds=0023  es=0023  fs=003b  gs=0000             efl=00010202 msvcrt!wcslen+0x8: 77bd8efa 668b08          mov     cx,word ptr [eax]        ds:0023:00000000 0:000> kb ChildEBP RetAddr  Args to Child 000ace88 002b773c 00000000 043c2290 00000000 msvcrt!wcslen+0x8 [d:\srvrtm\base\crts\crtw32\string\wcslen.c @ 51] 000acec4 002baf70 043c2290 00000000 00000000 notesmigwiz!FCreateFLATENTRY+0x6c [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 6287] 000ad1cc 002bd304 0f9b1b5c 0f9b1b50 00000000 notesmigwiz!CQPrimaryFileImport::HrMessage+0xb80 [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 3835] 000ad1f8 002ad7b1 00000001 000ad4b8 0f9b1b50 notesmigwiz!CQPrimaryFile::HrLine+0x674 [d:\sd\tisp3 \notesmig\src\libs\parser\cqprim.cpp @ 649] 000ad218 002ba135 00000000 000ad4b8 00000000 notesmigwiz!CQParse::HrParse+0x4dc [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 726] 000ad44c 002aeaba 000ad6fb 00000000 000ad708 notesmigwiz!CQPackingList::HrImportPrimaryFile+0x11e [d:\sd\tisp3 \notesmig\src\libs\parser\msgimpw.cpp @ 5592] 000ad484 002adabb 0f9aef7c 0f9aee10 00000000 notesmigwiz!CQPackingList::HrLine+0x140 [d:\sd\tisp3 \notesmig\src\libs\parser\cqpkl.cpp @ 577] 000ad4a4 002ade97 00000000 0f9aed28 00000001 notesmigwiz!CQParse::HrParse+0x7e6 [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 952] 000ae004 0029c940 00000000 00290000 00000000 notesmigwiz!DoFileMigration+0x9e [d:\sd\tisp3 \notesmig\src\libs\parser\cqparse.cpp @ 80] 000ae018 0029d723 000ae480 00363ed8 00000000 notesmigwiz!CFileMigProcess::Execute+0x7d [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 371] 000ae050 0029d9be 00a04e08 000ae174 000ae480 notesmigwiz!ulDoImportFromExtract+0x3b5 [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 1342] 000ae458 00298fa5 000ae480 00298e6b 00000000 notesmigwiz!CNotesMigProcess::Execute+0x294 [d:\sd\tisp3 \notesmig\src\libs\wizbase\migproc.cpp @ 924] 000ae474 7739c3b7 000b04e2 00000000 00000000 notesmigwiz!ProgressDlg+0x13a [d:\sd\tisp3 \notesmig\src\libs\wizbase\uidlg.cpp @ 3943] 000ae4a0 77394db3 00298e6b 000b04e2 00008001 user32!InternalCallWinProc+0x28 [d:\srvrtm\windows\core\ntuser\client\i386\callproc.asm @ 106] 000ae51c 77394c56 00000000 00298e6b 000b04e2 user32!UserCallDlgProcCheckWow+0x147 [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 228] 000ae564 773a41cd 00000000 00008001 00000000 user32!DefDlgProcWorker+0xa8 [d:\srvrtm\windows\core\ntuser\client\dlgmgr.c @ 511] 000ae580 7739c3b7 000b04e2 00008001 00000000 user32!DefDlgProcA+0x22 [d:\srvrtm\windows\core\ntuser\client\dlgmgr.c @ 1038] 000ae5ac 7739c484 773a41ab 000b04e2 00008001 user32!InternalCallWinProc+0x28 [d:\srvrtm\windows\core\ntuser\client\i386\callproc.asm @ 106] 000ae624 7739c73c 00000000 773a41ab 000b04e2 user32!UserCallWinProcCheckWow+0x151 [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 165] 000ae68c 7739c778 000ae6f8 00000000 000ae6c0 user32!DispatchMessageWorker+0x327 [d:\srvrtm\windows\core\ntuser\client\clmsg.c @ 2495]

Keywords: kbexchtransport kbqfe kbexpertiseinter KB927559

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