Microsoft KB Archive/209879

= WD2000: Different Font Colors Print As Same Color =

Article ID: 209879

Article Last Modified on 8/27/2001

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APPLIES TO

 Microsoft Word 2000 Standard Edition, when used with:  Microsoft Windows NT 4.0

 Microsoft Windows NT 4.0 Service Pack 1

 Microsoft Windows NT 4.0 Service Pack 2

 Microsoft Windows NT 4.0 Service Pack 3</li></ul> </li></ul>

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This article was previously published under Q209879

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SYMPTOMS
When you print a document containing text formatted in different colors, the printed colors may appear not to match the colors as viewed on your display device, or certain different colors may print as the same color.

The colors that may print as the same color are


 * Violet and Pink.
 * Gray 80%, Gray 50%, Gray 40%, Gray 25%, Olive Green, Dark Green, Dark Teal, Black, Rose, Tan, Light Yellow, Light Green, Light Turquoise, Pale Blue, and Lavender.
 * Plum, Brown, Orange, Dark Red, and Red.
 * Sky Blue, Turquoise, Aqua, and Teal.
 * Bright Green, Green, and Sea Green.
 * Light Blue, Blue, Blue Gray, Indigo, and Dark Blue.
 * Yellow, Gold, Dark Yellow, Light Orange, and Lime.

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CAUSE
Microsoft has confirmed that this is a problem in Microsoft Windows NT 4.0.

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RESOLUTION
To resolve this problem, obtain Service Pack 4 or later for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition or any later version of Windows NT. For additional information, please see the following article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

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STATUS
Keywords: kbbug kbnofix KB209879

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