Microsoft KB Archive/304774

= PS/2 Mouse or Keyboard Activity Does Not Bring Acer System Out of Standby Mode =

Article ID: 304774

Article Last Modified on 7/30/2007

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APPLIES TO


 * Microsoft Windows XP Professional

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This article was previously published under Q304774



SYMPTOMS
When you attempt to bring your computer out of Standby mode, you may not be able to wake the system by moving the PS/2 mouse or using the keyboard.



CAUSE
This behavior can occur on Acer systems that run the Version 3.2 BIOS. The code in this BIOS does not provide for PS/2 mouse or keyboard activity to wake the system from Standby mode.



RESOLUTION
To resolve this behavior, contact Acer America Corp. to ask about availability of an updated BIOS that addresses this issue. You can visit the Acer Web site at:

http://global.acer.com/products/index.asp



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbenv kbpending kbprb KB304774

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