Microsoft KB Archive/185148

= WD98: Unexpected Quit with Error Type 1 Using STF Fax =

Article ID: 185148

Article Last Modified on 10/4/2002

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APPLIES TO


 * Microsoft Word 98 for Macintosh

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This article was previously published under Q185148



SYMPTOMS
When you click Fax for Fax Setup on the File menu, Word may respond in the following ways:


 * Word will quit with an Error Type 1

-or-
 * It appears that the fax is being transmitted, but nothing happens.

NOTE: You will receive a similar problem when you attempt to fax from "FaxPrint" in the Chooser.



CAUSE
This problem occurs in Word 98 with STF Fax versions 3.2.1 and 3.2.3 because the Chooser is unable to select "FaxPrint" while in Word 98.

NOTE: STF Fax version 3.2.3 is only available bundles with the PowerBook model of Macintosh computers.



RESOLUTION
To resolve this problem, contact STF Technologies to receive STF Fax version 3.2.5 and the E-update patch.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

For information about how to contact STF Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 3.2.5-E update errors crash freeze hang

Keywords: kbbug kbnofix kb3rdparty KB185148

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