Microsoft KB Archive/111697

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GP Fault Creating Document Based on Template with Excel Link

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Q111697

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The information in this article applies to:


 * Microsoft Word for Windows, version 6.0

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SYMPTOMS
When you start Word for Windows with the /n switch, a general protection (GP) fault occurs if you create a new Word document based on a template that contains a link to a Microsoft Excel spreadsheet.

Note: The /n switch starts Word without opening a blank document.

STATUS
Microsoft has confirmed this to be a problem in Word for Windows. This problem was corrected in versions 6.0a and later of Word for Windows. To obtain Word 6.0c, call the Microsoft Order Desk at (800) 360-7561 and request the Word 6.0c update. If you are outside the United States, contact your local subsidiary. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

"http://www.microsoft.com/worldwide/default.htm"