Microsoft KB Archive/139522

Bob E-Mail: Clicking On Empty Cubby Leaves No Guide Menu

PSS ID Number: Q139522 Article last modified on 07-02-1996

1.0

WINDOWS

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========================================================= 1.0 WINDOWS

= SUMMARY =

When you work with messages in Bob E-Mail you may find there are no menus available and your Guide does not respond when you click it.

= MORE INFORMATION =

If you empty a cubby in Bob E-Mail and click the cubby again, you will receive this message:

It’s already out… The mail from this cubby is already out on the desktop

If you click anywhere other than the Cancel button, your Guide menu will disappear and the Guide will not respond if you click it for assistance.

Microsoft has confirmed this to be a problem in Microsoft Bob version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Steps To Reproduce The Behavior

 * 1) Click a cubby with mail in it.
 * 2) Click the Bring Out All Of The Mail In This Cubby squishy.
 * 3) Click the same cubby again.
 * 4) Click somewhere other than the Cancel button

The Guide menu will no longer appear on the screen, the Guide will not respond when you click it and the Exit button will not function.

To access the Guide menu or the Exit button click another cubby, and then click OK.

KBCategory: Kbusage KBSubcategory: B_Shell KBPriority: 3

= Additional reference words: w_bob =

Keywords : b_shell Version : 1.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.