Microsoft KB Archive/280981

= OL2002: Working Offline and Online Shows Different Rules for Same View =

Article ID: 280981

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q280981



SYMPTOMS
After you click Organize and then set up a rule to apply a certain color to all messages from a particular user, the rule may not be applied when you log on to Outlook in Offline mode. Also, if you create a similar rule in Offline mode and then log on to Outlook in Online mode, the new rule may not be applied immediately in that mode.



RESOLUTION
To resolve this behavior so that changes appear both when you are working offline and when you are connected to an Exchange Server computer, your information must be synchronized.

To synchronize information manually:


 * On the Tools menu, point to Send/Receive, and then click Microsoft Exchange Server.

To automatically synchronize information whenever you quit Outlook:


 * 1) On the Tools menu, point to Send/Receive Settings, and then click Define Send/Receive Groups.
 * 2) Under When Outlook is Online, click to select Perform an automatic send/receive when exiting.
 * 3) Click Close.

Additional query words: OL2K

Keywords: kbui kbprb KB280981

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