Microsoft KB Archive/934362

= Cyrillic letters are not displayed correctly in Web forms when you use Internet Explorer 7 =

Article ID: 934362

Article Last Modified on 4/5/2007

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APPLIES TO


 * Windows Internet Explorer 7 in Windows Vista
 * Windows Internet Explorer 7 for Windows XP
 * Windows Internet Explorer 7 for Windows Server 2003 IA64
 * Windows Internet Explorer 7 for Windows Server 2003

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SYMPTOMS
Consider the following scenario.
 * You use Windows Internet Explorer 7 to visit a Web page.
 * You try to type Cyrillic letters in a Web form.

In this scenario, special characters and numbers appear instead of Cyrillic letters. For example you may see the following entry instead of Cyrillic letters:


 * ?????444444>>>>

Note You experience this problem in English language-based Web pages. You also experience this problem in non-Latin language-based Web pages, such as Bulgarian language-based Web pages.



CAUSE
This problem occurs when the BitComet 0.84 program installs the BitComet Helper (BitCometBHO_1.1.2.7.dll) Internet Explorer 7 add-on. The BitComet Helper add-on prevents the correct use of Cyrillic letters.

Note BitComet 0.84 is a BitTorrent client program.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Start Internet Explorer 7.
 * 2) On the Tools menu, click Internet Options.
 * 3) Click the Programs tab, and then click Manage add-ons.
 * 4) In the Show drop-down list, click Add-ons that have been used by Internet Explorer.
 * 5) Click BitComet Helper, click Disable in the Settings area, and then click OK two times.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbtshoot kbexpertisebeginner KB934362

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