Microsoft KB Archive/814805

= Recipient Update Service Does Not Stamp New Primary SMTP Addresses for Mailboxes That Are Replicated by an Interorganizational User Connection Agreement =

Article ID: 814805

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 2000 Service Pack 1
 * Microsoft Exchange 2000 Server Service Pack 2
 * Microsoft Exchange Server 2000 Service Pack 3

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SYMPTOMS
When you create an interorganizational (between organizations) connection agreement that replicates users from a Microsoft Exchange Server 5.5 organization to the Microsoft Active Directory directory service as disabled users, the proxy addresses are also replicated to Active Directory. The Internet mail reply address becomes the primary Simple Mail Transfer Protocol (SMTP) address. The Internet mail reply address is not changed even if there is a matching recipient policy that contains a different primary SMTP address.



WORKAROUND
To work around the problem, manually modify the primary SMTP address by using the Active Directory Users and Computers snap-in. Or, delete the proxyAddress attribute or the targetAddress attribute of the disabled user object, and then rebuild the Recipient Update Service so the addresses are stamped automatically.



STATUS
This behavior is by design. The behavior occurs because these user objects represent foreign mail objects. Local proxies have no meaning for the user objects.



Steps to Reproduce the Behavior

 * 1) Verify that you have both an Exchange 5.5 organization and an Exchange 2000 organization.
 * 2) Install an Active Directory Connector (ADC).
 * 3) Create an interorganizational connection agreement so that Exchange 5.5 users are replicated to Active Directory as disabled users.

The following example illustrates the behavior that is described in this article:

A user has the following SMTP addresses in the Exchange 5.5 directory:
 * user@test1.com (this is the reply address)
 * user@test2.com
 * user@test3.com

The following SMTP addresses are defined in the recipient policy:
 * @contoso-a.com (this is the primary address)
 * @contoso-b.com
 * @contoso-c.com
 * @contoso-d.com
 * @contoso-e.com

When the ADC replicates the user, it creates the following proxy addresses in Active Directory:
 * user@test1.com (this is the primary address)
 * user@test2.com
 * user@test3.com

After the Recipient Update Service has applied the policy, the disabled user object has the following proxy addresses:
 * user@test1.com (this is the primary address)
 * user@test2.com
 * user@test3.com
 * user@contoso-b.com
 * user@contoso-c.com
 * user@contoso-d.com
 * user@contoso-e.com

Additional query words: RUS

Keywords: kbprb KB814805

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