Microsoft KB Archive/212409

= You receive an "MPEG16: Create 32 Test_CDM unsuccessful" when you try to insert a movie from the selected file in PowerPoint 2000 =

Article ID: 212409

Article Last Modified on 10/20/2006

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q212409





For a Microsoft PowerPoint 97 for Windows version of this article, see 178291.

Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to insert a movie file (a .avi, .qt, .mov, .dat, .mpg, .mpa, .mpv, .enc, .m1v, .mp2, .mpe, .mpeg, .mpm, .au, .snd, .aif, .aiff, or .aifc) into Microsoft PowerPoint 2000, you may receive one of the following error messages:

MMSYSTEM281 This file could not be played. Check the file name or install a driver that supports this type of file.

MMSYSTEM348 This file could not be played. Check the file name or install a driver that supports this type of file.

MMSYSTEM296 This file could not be played. Check the file name or install a driver that supports this type of file.

PowerPoint couldn't insert a movie from the selected file.

MPEG16: Create 32 Test_CDM unsuccessful

mci error The specified device is not opened or recognized by mci



CAUSE
This problem may occur if you insert a movie file by pointing to Movies And Sounds on the Insert menu, and then you click Movie From File.

The problem occurs if the installation of a third-party party program, such as Apple QuickTime for Windows, makes modifications to the [mci extensions] section in the Win.ini file. The [mci extensions] section determines the driver that the movie file format uses. The native media player in PowerPoint must use the MPEGVideo driver. The MPEGVideo driver makes a call to the Mciqtz.drv file. If this setting has changed, the problem occurs.

Note This problem may also occur if the Mciqtz.drv file is absent from your system folder. The Mciqtz.drv file is a driver for ActiveMovie.



RESOLUTION
To resolve this problem for Microsoft Windows 95, Microsoft Windows98 and Microsoft Windows Millennium Edition (Me), follow these steps:  Click Start, click Run, and then in the Open line, type Sysedit to display the System Configuration Editor.  Click the System.ini window, locate the [mci] section, and then look for the following entries:

[mci] AVIVideo=mciavi.drv MPEGVideo=mciqtz.drv

If any one of the entries is absent, type the entry as shown.   In the System.ini window, look for the following entries: MPEGVideo=MPEG16.dll qtwvideo=c:\windows\system\mciqtw.drv If the entries exist, edit the entries so that they appear as follows: ;MPEGVideo=MPEG16.dll ;qtwvideo=c:\windows\system\mciqtw.drv   Click theWin.ini window, locate the [mci extensions] section, and then look for the following entries:

[mci extensions] avi=AVIVideo qt=MPEGVideo mov=MPEGVideo dat=MPEGVideo mpg=MPEGVideo mpa=MPEGVideo mpv=MPEGVideo enc=MPEGVideo m1v=MPEGVideo mp2=MPEGVideo mp3=MPEGVideo mpe=MPEGVideo mpeg=MPEGVideo mpm=MPEGVideo au=MPEGVideo snd=MPEGVideo aif=MPEGVideo aiff=MPEGVideo aifc=MPEGVideo

If any one of the entries is absent, type the entry as shown.  On the File menu, click Save, and then close the System Configuration Editor.</li> Start PowerPoint.

On the Insert menu, point to Movies And Sounds, and then click Movies From File.</li> In the Insert Movie dialog box, locate the movie file that you want to insert, and then click OK.</li></ol>

If all the references are correct in the System.ini file and in the Win.ini file, you can insert a movie correctly into PowerPoint. By default, the installation of PowerPoint modifies the System.ini file and the Win.ini file with the information previously described.

To resolve this problem for Microsoft Windows NT, Microsoft Windows2000 and Microsoft Windows XP, follow these steps.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. <ol> Click Start, and then click Run.</li> In the Open box, type regedit, and then click OK.</li> Locate, and then click the following registry key:

 

</li> Look for the following registry entry:

</li> If the entry is different from these settings, change the entry. To do so, follow these steps: <ol style="list-style-type: lower-alpha;"> Right-click AVIVideo, and then select Modify.</li> Change the Data value to mciavi.drv .</li></ol> </li> Locate, and then click the following registry key:

 

</li> Look for the following registry entry:

</li> If the entry is different from these settings, change the entry. To do so, follow these steps: <ol style="list-style-type: lower-alpha;"> Right-click AVIVideo, and then select Modify.</li> Change the Data value to mciavi32.drv .</li></ol> </li> Locate, and then click the following registry key:

 

</li> Look for the following registry entries:

</li> <li>If any one of the entries is absent, add the entries. To do so, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>Right-click MCI Extensions, click New, and then select New String Value.</li> <li>Name the value mov (or qt or whatever the name is that is missing from the earlier list).</li> <li>Press ENTER.</li> <li>Right-click the new key, and then select Modify.</li> <li>For Data Value, type the value on the right of the = sign in the list above. For example, the value for snd would be MPEGVideo. Click OK.</li></ol> </li> <li>Quit Registry Editor.</li></ol>

Additional query words: MMSYSTEM 296 348 281 ppt9 ppt_2k powerpt qt for win 9 9.0 PowerPoint couldn't insert a movie from the selected file

Keywords: kbsetup kbtshoot kb3rdparty kberrmsg kbgraphic kbprb KB212409

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