Microsoft KB Archive/918749

= You receive an error message when you try to initialize the CDF database in Microsoft Dynamics CRM 3.0 =

Article ID: 918749

Article Last Modified on 10/4/2006

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APPLIES TO


 * Microsoft Dynamics CRM 3.0
 * Microsoft CRM Data Migration Framework, when used with:
 * Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.



SYMPTOMS
When you try to initialize the Common Data Format (CDF) database in Microsoft Dynamics CRM 3.0, you receive an error message that resembles the following:

An error occurred while importing customizations to the CDF database. The CDF database could not be extended with the following attribute: SystemUser. . The p_dm_ExtendSchema stored procedure has returned error code 20.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Installation information
Install this hotfix on computers that are running Microsoft Dynamics CRM 3.0 Data Migration Framework.

Prerequisites
You must have Microsoft Dynamics CRM 3.0 Data Migration Framework installed to apply this hotfix.

Restart requirement
If you are prompted, restart the computer after you install this hotfix.

Removal information
You can remove this hotfix by using the Add or Remove Programs item in Control Panel.



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Keywords: kbqfe kbmbsmigrate kbpubtypekc KB918749

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