Microsoft KB Archive/303217

= Error Message When You Install a Microtek V6UPL USB Scanner on a Windows XP-Based Computer =

Article ID: 303217

Article Last Modified on 10/18/2001

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q303217



SYMPTOMS
When you plug in your Microtek V6UPL scanner to a USB port after you install the manufacturer-supplied driver (ScanWizard version 5.05), you may receive the following error message:

Installer can't find lstwain.ds



CAUSE
This issue can occur because ScanWizard 5.05 is not totally compatible with Windows XP.



RESOLUTION
To resolve this issue, upgrade ScanWizard 5.05 to ScanWizard version 5.12. For information about how to do so, with the following Microtek Web site:

http://www.microtek.com

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbenv kbprb kb3rdparty KB303217

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