Microsoft KB Archive/122431

GP Fault in WORDMAC.CNV When Saving from Works for Windows

PSS ID Number: Q122431 Article last modified on 10-22-1998

3.00 3.00a 3.00b

WINDOWS

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========================================================= 3.00 3.00a 3.00b WINDOWS kbinterop

= SYMPTOMS =

When you try to save a document from Works for Windows in the Word for Macintosh 4.0, 5.0, or 5.1 format, you may receive the following error message:

MSWORKS caused a General Protection Fault in WORDMAC.CNV

= CAUSE =

This general protection (GP) fault occurs only with the following Word 6.0x converter:

WORDMAC.CNV 177664K

NOTE: The file size above may also vary depending on the version of Word you are using. = RESOLUTION =

To correct this problem, use one of the following workarounds:

  Save the document in one of the following formats supported by Word for the Macintosh:  RTF (supported in all versions of Word for the Macintosh) Word for Windows 1.x (supported in Word 5.x for the Macintosh) Word for Windows 2.0 (supported in Word for 5.x the Macintosh)

-or-   Install the WORDMAC.CNV converter from Word 2.0 for Windows. Word 2.0 for Windows sets the reference for the WORDMAC.CNV in the [MS Word Converters] section of the WIN.INI file. You will need to add the following lines to the [MS Text Converters] section of the WIN.INI file: MSWordMac=Word for Macintosh 5.1, c:.CNV, mcw MSWordMac5=Word for Macintosh 5.0, c:.CNV, mcw MSWordMac4=Word for Macintosh 4.0, c:.CNV, mcw NOTE: Type each entry above (shown above as two lines of text) as a single-line entry in the WIN.INI file. 

= STATUS =

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

= MORE INFORMATION =

WORDMAC.CNV is shipped with Word for Windows and Office for Windows. It is installed in the Windows MSAPPSdirectory and referenced in the [MS Text Converters] section of the WIN.INI file for use by any application that uses the Microsoft text converters.

This error does not occur with the following Word 2.0 converters:

WORDMAC.CNV 153184 10/21/91 2.0 WORDMAC.CNV 153184 2/11/92 2.0a WORDMAC.CNV 153648 8/31/92 2.0b WORDMAC.CNV 153648 11/18/92 2.0c

Word 6.0a and 6.0c will still convert a file to Word for Macintosh with these earlier versions of the converters.

Works lists all the file formats that are in the [MS Text Converters] section of the WIN.INI file when you choose Save As. The following table lists the converters that ship with Works 3.0 for Windows.

Converter Filename File Size File Date Word Replaces
Word 6.0 for Windows MSWORD6.CNV 135680 10/29/93 Yes Word 2.x for Windows WORDWIN2.CNV 177152 10/29/93 Yes Windows Write WRITWIN.CNV 75264 10/29/93 Yes WordPerfect 5.0, 5.1 WPFT5.CNV 357376 10/29/93 Yes Works 3.0 for Windows WKS3WIN.CNV 96496 10/29/93 No Works 3.0 for Mac WK3MCNV.CNV 146432 varies No

NOTE: WK3MCNV.CNV is installed in the MSWORKS directory instead of the Windows MSAPPS, and is referenced in the MSWORKS3.INI [MS Text Converters] section instead of the WIN.INI.

KBCategory: kbinterop KBSubcategory: wworkskb conv wp

Additional reference words: 3.00 3.00a 3.00b translation application crashes GPF Err Msg conversion converting w_works ====================================================================== Version : 3.00 3.00a 3.00b Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.