Microsoft KB Archive/273932

= &quot;STOP 1E&quot; Error in a Video Driver While Autochk Is Running During Startup =

Article ID: 273932

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

-



This article was previously published under Q273932



SYMPTOMS
If Windows 2000 is configured to enter system standby with a time-out value set to a value that is less than the amount of time it takes to scan a disk and fix errors, and Autochk is scheduled to run, you may receive a &quot;STOP 1E&quot; error message on a blue screen that refers to the video driver. Autochk may be scheduled to run after the next reboot because of an incomplete shutdown, or if you attempted to perform a complete scan of the disk and automatically fix any errors.



CAUSE
This problem occurs because the video driver may not have been completely initialized before the standby occurred. When Power Manager sends the request to turn off the monitor, the video driver generates an error while it is trying to access uninitialized variables.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date        Time    Version        Size     File name 09/21/2000 05:15p   5.0.2195.2295  559,888  Autochk.exe 09/21/2000 05:16p   5.0.2195.2296  572,176  Autoconv.exe 09/21/2000 05:16p   5.0.2195.2297  552,208  Autofmt.exe 08/27/2000 10:25p   5.0.2195.2104   13,072  Chkdsk.exe 08/27/2000 10:25p   5.0.2195.2104   13,072  Chkntfs.exe 11/01/2000 04:45p   5.0.2195.2104   26,384  Cnvfat.dll 08/27/2000 10:25p   5.0.2195.2104   14,096  Convert.exe 08/27/2000 10:25p   5.0.2195.2104   10,512  Diskcomp.com 08/27/2000 10:25p   5.0.2195.2104    8,464  Diskcopy.com 11/01/2000 04:45p   5.0.2195.2104   17,680  Fmifs.dll 08/27/2000 10:25p   5.0.2195.2104   34,064  Format.com 11/01/2000 04:45p   5.0.2195.2293   66,832  Ifsutil.dll 08/27/2000 10:25p   5.0.2195.2104   11,024  Label.exe 08/27/2000 10:25p   5.0.2195.2104    8,464  Recover.exe 08/27/2000 10:25p   5.0.2195.2104   10,000  Subst.exe 11/01/2000 04:45p   5.0.2195.2104   83,216  Ufat.dll 11/01/2000 04:45p   5.0.2195.2104  304,400  Untfs.dll



WORKAROUND
To work around this problem, set the system standby time-out value to a value that is longer than the time that is required to complete scanning the drives and fixing errors.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbfix kbwin2000presp2fix kbqfe kbhotfixserver KB273932

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.