Microsoft KB Archive/905802

= Event IDs 9334, 9330, and 9175 are logged when you try to generate an offline address book after you install Exchange Server 2003 Service Pack 1 =

Article ID: 905802

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Service Pack 1

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SYMPTOMS
When you try to generate an offline address book after you install Microsoft Exchange Server 2003 Service Pack 1, the following Error events may be logged in the Application log.

Event 9334
Event Type: Error

Event Source: MSExchangeSA

Event Category: OAL Generator

Event ID: 9334

Description: OALGen encountered error 8004010f while initializing the offline address list generation process. No offline address lists have been generated. Please check the event log for more information.

Event 9330
Event Type: Error

Event Source: MSExchangeSA

Event Category: OAL Generator

Event ID: 9330

Description: OALGen encountered error 8004010f (internal ID 500034f) accessing Active Directory

Event 9175
Event Type: Error

Event Source: MSExchangeSA

Event Category: MAPI Session

Event ID: 9175

Description: The MAPI call 'OpenMsgStore' failed with the following error: The information store could not be opened. The logon to the Microsoft Exchange Server computer failed. MAPI 1.0 ID no: 80040111-0286-00000000



CAUSE
This problem occurs if the [MSEMS_DSA_Admin] section of the Mapisvc.inf file in the %SystemRoot%\system32 folder contains the following entry:

6603001f=



RESOLUTION
To resolve this problem, follow these steps:  Click Start, click Run, type %SystemRoot%\system32\mapisvc.inf, and then click OK. Locate the [MSEMS_DSA_Admin] section. Locate and then delete the following entry: 

6603001f =

Note The Mapisvc.inf file contains a 6603001f entry and a 6603001e entry. When you follow these steps, do not delete the 6603001e entry.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XCCC

Keywords: kbexchdirectory kbinfo kbprb KB905802

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