Microsoft KB Archive/810057

= PRB: Certain Canon Drivers Do Not Work on Windows Server 2003 =

Article ID: 810057

Article Last Modified on 7/27/2004

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APPLIES TO


 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
Some Canon print drivers do not work in Microsoft Windows Server 2003 after you upgrade from Microsoft Windows NT 4.0.



RESOLUTION
When you upgrade from Microsoft Windows NT 4.0 to Microsoft Windows Server 2003, the system does not block Windows NT 4.0 drivers. However, for certain Canon printer drivers, after the installation, you have to remove the existing driver and manually install the Windows Server 2003 driver that is included with the product.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



Worldwide Models
Following are the worldwide models that need to be replaced with the drivers that are included with Windows Server 2003 US and any other language version:

Japanese Models
Following are the Japanese models that need to be replaced with the drivers that are included with Windows Server 2003 Japanese version:

Models With No Replacement Driver
Windows Server 2003 does not include replacement drivers for the following printers:
 * Canon BJC-8200 (Worldwide model)
 * Canon BJC-8500 (Worldwide model)
 * Canon BJ F850 (Japan only model)
 * Canon BJ F8500 (Japan only model)

Keywords: kbinfo kbprint kbdevicespecific kbddk kbprb KB810057

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