Microsoft KB Archive/236074

= Commerce Edition Sample Stores Manager Sites Do Not Display after Being Opened, Closed, or Reloaded =

Article ID: 236074

Article Last Modified on 6/29/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition
 * Microsoft Internet Information Services 5.0

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This article was previously published under Q236074



SYMPTOMS
When you click the Close Store, Open Store, or Reload Store button in the Manager site for any of the sample stores included with Site Server, Commerce Edition (for example, Mspress30, located at http://localhost/mspress30/manager), the following error message occurs:

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed at the top of the page.

The following HTTP error is displayed at the bottom of the page:

HTTP Error 500-12 Application Restarting

Internet Information Services

However, the page will be displayed if it is refreshed.



WORKAROUND
To resolve this problem, use the following workarounds for the each of the sample stores:

Note: To make a line into comment (known as "commenting out"), add a single quotation mark (') to the beginning of the line. For example, the following line has been commented out: ' Response.redirect Request.ServerVariables("URL") Market Sample Store  In an editor, open the file \inetpub\wwwroot\market\manager\default.asp.  Comment out the following (lines 55 and 60): Response.redirect Request.ServerVariables("URL") Response.redirect Request.ServerVariables("URL")  Save the Default.asp file.

ClockTower Sample Store  In an editor, open the file \inetpub\wwwroot\clocktower\manager\default.asp.  Comment out the following (lines 17 and 22): Response.redirect Request("URL") Response.redirect Request("URL")  Save the Default.asp file.</li></ol>

MS Press Sample Store  In an editor, open the file inetpub\wwwroot\mspress30\manager\default.asp.</li>  Comment out the following (lines 18 and 23): Response.redirect Request("URL") Response.redirect Request("URL") </li> Save the Default.asp file.</li></ol>

Volcano Sample Store
 In an editor, open the file inetpub\wwwroot\vc30\manager\default.asp.</li>  Comment out the following (lines 17 and 22): Response.redirect Request("URL") Response.redirect Request("URL") </li> Save the Default.asp file.</li></ol>

Trey Research Sample Store  In an editor, open the file \Microsoft Site Server\Sites\Commerce\tr\manager\default.asp.</li>  Comment out the following (lines 18 and 23) Response.redirect Request("URL") Response.redirect Request("URL") </li> Save the Default.asp file.</li></ol>

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MORE INFORMATION
This problem occurs with any version of Site Server 3.0, Commerce Edition. This includes Service Pack 1, 2, and 3, running on an IIS 5.0 computer.

Additional query words: ASP ss3

Keywords: kbprb KB236074

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