Microsoft KB Archive/188163

= Computer Stops Responding with ATI AGP Rage Pro Display Adapter =

Article ID: 188163

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q188163



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to start your computer, your computer may stop responding (hang).



CAUSE
This issue can occur if an ATI AGP Rage Pro display adapter is installed in your computer.



RESOLUTION
To work around this issue, disable your display adapter's hardware acceleration. To do so, use the following steps:


 * 1) Click Start, point to Settings, click Control Panel, and then double-click Display.
 * 2) On the Settings tab, click Advanced, drag the slider to the None setting, click OK, and then restart your computer if you are prompted.

To resolve this issue, contact ATI to inquire about the availability of a fix for this issue, or a Basic Input/Output System (BIOS) update to resolve this issue.

Additional query words: HWDISHHS 98

Keywords: kbdisplay kbenv kbhardware kbprb KB188163

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