Microsoft KB Archive/219469

= Site Server Express 3.0 Release Notes =

Article ID: 219469

Article Last Modified on 10/8/2002

-

APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

-



This article was previously published under Q219469



SUMMARY
Microsoft Site Server Express Release Notes

Microsoft Site Server Express includes Analysis and Posting Acceptor features. This readme contains late-breaking information about each of these features:


 * System Requirements
 * Site Server User Identification Filter
 * Known Issues

System Requirements
 * Microsoft(r) Windows NT(r) Server version 4.0 or later.
 * Microsoft(r) Internet Information Services 4.0 with the Active Server Page components.
 * Pentium or equivalent processor recommended.
 * 32 or more megabytes (MB) of RAM recommended (16 MB minimum).
 * Disk space equal to 20 MB plus the size of your log files.
 * Microsoft(r) Internet Explorer version 4.01.
 * Note: Analysis ships with a run-time version of Microsoft(r) Access.
 * Internet connection to look up HTML titles, resolve IP addresses, and run Whois queries (recommended).
 * Microsoft(r) Word version 7.0 to produce Word reports (recommended).
 * Microsoft(r) Excel version 7.0 to produce spreadsheet reports (recommended).

Site Server User Identification Filter
The Site Server User Identification Filter (an ISAPI filter, called mss_log.dll) generates cookies of the type SITESERVER=ID=.

Note: Before installing the Site Server User Identification Filter, you must remove any other previously installed ISAPI logging filters.

To install the Site Server User Identification Filter:


 * 1) Copy the file mss_log.dll to the directory in which you store your other ISAPI filters (this can be any directory). You can find mss_log.dll in the Program Files\Microsoft Site Server Express\Bin directory. On the Start menu, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Internet Information Services, and then click Internet Service Manager. In the scope pane, click the plus sign (+) next to Internet Information Services to expand the tree, right-click the server you want to modify, and then click Properties. In the Master Properties box, select WWW Service, and then click Edit. Click the ISAPI Filters tab, click Add, and then follow the instructions to install a new filter. Click the Web Site tab, and then under Enable Logging, in the Active log format box, select the W3C Extended Log File Format. Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 2) On the Start menu, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Internet Information Services, and then click Internet Service Manager. In the scope pane, click the plus sign (+) next to Internet Information Services to expand the tree, right-click the server you want to modify, and then click Properties. In the Master Properties box, select WWW Service, and then click Edit. Click the ISAPI Filters tab, click Add, and then follow the instructions to install a new filter. Click the Web Site tab, and then under Enable Logging, in the Active log format box, select the W3C Extended Log File Format. Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 3) In the scope pane, click the plus sign (+) next to Internet Information Services to expand the tree, right-click the server you want to modify, and then click Properties. In the Master Properties box, select WWW Service, and then click Edit. Click the ISAPI Filters tab, click Add, and then follow the instructions to install a new filter. Click the Web Site tab, and then under Enable Logging, in the Active log format box, select the W3C Extended Log File Format. Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 4) In the Master Properties box, select WWW Service, and then click Edit. Click the ISAPI Filters tab, click Add, and then follow the instructions to install a new filter. Click the Web Site tab, and then under Enable Logging, in the Active log format box, select the W3C Extended Log File Format. Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 5) Click the ISAPI Filters tab, click Add, and then follow the instructions to install a new filter. Click the Web Site tab, and then under Enable Logging, in the Active log format box, select the W3C Extended Log File Format. Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 6) Click the Web Site tab, and then under Enable Logging, in the Active log format box, select the W3C Extended Log File Format. Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 7) Click OK to close the Service Master Properties dialog box. Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 8) Click OK to close the Properties dialog box. On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 9) On the Console menu, click Exit to close Internet Service Manager. On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 10) On the Start menu, point to Settings, and then click Control Panel. Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 11) Double-click Services. In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 12) In the Service box, click World Wide Web Publishing Service, and then click Stop. When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 13) When asked to verify that you want to stop the service, click Yes. In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 14) In the Service box, click World Wide Web Publishing Service, and then click Start. Click Close to exit the Services dialog box.
 * 15) Click Close to exit the Services dialog box.

Once Microsoft(r) Internet Information Services (IIS) is started, the filter will begin issuing cookies to new users.

Known Issues

Because Usage Import and Report Writer can each modify the Analysis database, you should always close one before opening the other. Failure to do so could result in database corruption.

Databases created with Microsoft(r) Site Server version 2.0 or Microsoft(r) Site Server Express version 2.0 cannot be upgraded to work with this release. You must re-import data you want to analyze.

Databases created with Site Server Express version 2.0 can be upgraded to Microsoft(r) Site Server 3.0 databases in English only. Upgrades from other languages are not available with this release.

Scheduler runs under the same account as the scheduler service. By default, this service runs under the local system account. This account typically has very limited privileges. Because of this, tasks that you may be able to perform successfully manually may fail when run as scheduled tasks (mostly tasks involving remote system access). To resolve this problem, you can change the account under which the Scheduler service runs. On the Windows desktop, double-click My Computer, and then double-click Scheduled Tasks. On the Advanced menu, click AT Service Account. In the AT Service Account Configuration dialog box, clickThis Account. Type the name and password of a Windows NT account that has the privileges to perform the scheduled tasks, and then click OK.

The regional settings on your system must match the regional settings used to create the log file you are importing. If your settings do not match, request dates in the log file may be interpreted incorrectly. To set your regional settings, on theStart menu, point to Settings, clickControl Panel, and then double-click Regional Settings.

When compressing log files, do not use the fast compression options. Usage Import may not be able to import log files compressed using the fast compression options.

If you are running either the Chinese version or the Korean version of Windows NT Server, you must turn off the calculation cache. Failure to do so can result in system errors. To turn off the calculation cache, open Report Writer, and then on the Tools menu, click Options. On the Calculation Cache tab, click Don't cache calculations, click Save as Default Settings, and then click OK.

Microsoft Site Server Express 2.0 must be uninstalled before installing Microsoft Site Server Express 3.0.

Your Guide to Microsoft Technical Support

If you have a technical question about Site Server Express Usage Import and Report Writer, use the online documentation or consult Help. If you still have a question, Microsoft offers technical support and services ranging from self-help tools to direct assistance with a Microsoft Technical Support Professional. Note: The services and prices listed here are available in the United States and Canada only (see the Technical Support Worldwide section in this document).

Self-Help Tools to Find Answers Yourself

Microsoft Technical Support Online. Uses cutting-edge Microsoft technology to help you access the most relevant technical information and resources to answer your support questions. Use the Troubleshooting Wizards to easily diagnose and answer technical questions, or select technical articles, programming aids, or commonly asked questions from the Microsoft Knowledge Base of more than 75,000 articles. Visit http://www.microsoft.com/support/ today and see how easy it is to find the answers you need.

Direct Assistance with a Microsoft Technical Support Professional

Pay-Per-Incident Support. Provides answers to your technical questions. In the U.S. and Canada, for a fee of $245US per incident, please call (800) 936-5900, 24 hours a day, seven days a week, including holidays.

Note: Support fees for the (800)number calls will be billed to your VISA, MasterCard, or American Express credit card.

Priority Annual Support. If you anticipate a high volume of support incidents, or need priority access to Microsoft Technical Support Professionals, you can purchase a Priority Annual Comprehensive Account. In the U.S. and Canada, for more information or to purchase an annual account at a cost of $1,695US per 10 incidents, call (800) 936-3500, 24 hours a day, 7 days a week, including holidays. To submit an incident against an existing account, call (800) 936-4900, 24 hours a day, 7 days a week, including holidays. Submitting questions over the Internet: In the U.S. and Canada, you can also submit your Pay-Per-Incident or Priority Annual support questions over the Internet with Web Response. For more details, go to Microsoft Technical Support Online at http://www.microsoft.com/support/.

Priority Plus. Microsoft Technical Support also offers special accounts for medium-sized businesses that require priority incident resolution, including business-critical support and access to targeted information to assist information-technology and Help desk professionals in support planning for smoother product deployment. For more information, in the U.S. and Canada, please call (800) 936-3500, 24 hours a day, seven days a week, including holidays.

Priority Consult Line. Receive hourly consulting for support questions that fall outside of the traditional technical support realm. These include designing or planning for deployment, software development, code review, and implementation planning. The Consult Line covers all Microsoft products, including those Microsoft products used for developing Internet and intranet solutions. For more information or to purchase hourly consulting services at $195US per hour (minimum one hour), please call (800) 936-5200, Monday through Friday, excluding holidays, 6:00 A.M. to 6:00 P.M. Pacific time.

Additional Support Options

Professional Programs and Services. Microsoft Technical Support also offers professional support programs and services for large businesses that require a direct relationship with Microsoft. For more information, see the Technical Support section of the Help file, or visit Microsoft Technical Support Online at http://www.microsoft.com/support/.

Text Telephone. Microsoft text telephone (TTY/TTD) services are available for the deaf or hard-of-hearing. In the United States, using a TTY/TTD modem, dial (425) 635-4948. In Canada, using a TTY/TTD modem, dial (905) 568-9641.

Technical Support Worldwide. Support services and prices may vary outside the United States and Canada. For information on support available outside the U.S. and Canada, contact the local Microsoft subsidiary in your area. For a list of worldwide Microsoft subsidiaries, see the Technical Support section of the Help file, or visit Microsoft Technical Support Online at http://www.microsoft.com/support/.

Note: The services and prices listed here are available in the United States and Canada only. Support services may vary outside the U.S. and Canada. For more information on support in other locations, contact your local Microsoft subsidiary. Microsoft's support services are subject to Microsoft's then-current prices, terms, and conditions, which are subject to change without notice.

Keywords: kbhowto KB219469

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.