Microsoft KB Archive/259844

= OFF2000: &quot;Upload Is Too Big&quot; Error Message When You Run the Save My Settings Wizard =

PSS ID Number: 259844

Article Last Modified on 8/6/2002

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The information in this article applies to:


 * Microsoft Office 2000 (Setup)

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This article was previously published under Q259844



SYMPTOMS
When you run the Save My Settings Wizard to upload your profile to the Office Update Web site, you may receive the following error message:

The Office 2000 settings profile you are trying to upload is too big. Many of the types of files that increase the size of the profile are custom templates, video files, clip art, and custom dictionaries. Move some of these files to a sub folder in the My Documents folder and then try again to upload your profile. After you have uploaded the profile, you can move the files back to where you would normally keep them. The content in My Documents is not included in the Office 2000 settings profile.



CAUSE
This problem occurs if your settings file, which is created by the Save My Settings Wizard, is more than 3 megabytes (MB).



RESOLUTION
To resolve this problem, you must move some files out of your Application Data folder. The Save My Settings Wizard is designed to include any files that are contained in the following subfolders of the Application Data folder:

\Microsoft\

\Microsoft\ClipGallery

\Microsoft\Excel

\Microsoft\FrontPage

\Microsoft\Graph

\Microsoft\Office

\Microsoft\Outlook

\Microsoft\PowerPoint

\Microsoft\

\Microsoft\

\Microsoft\

\Microsoft\

\Microsoft\

\Microsoft\

\Microsoft\Word

NOTE:  refers to the C:\Windows\Application Data folder on your hard disk with Microsoft Windows 95 and Microsoft Windows 98. With Microsoft Windows NT 4.0,  refers to the \Winnt\Profiles\ \Application Data folder. And, with Microsoft Windows 2000,  refers to the C:\Documents and Settings\ \Local Settings\Application Data folder.



MORE INFORMATION
For additional information about the Save My Settings Wizard, click the article number below to view the article in the Microsoft Knowledge Base:

259780 OFF2000: Description of the Save My Settings Wizard

Additional query words: OFF2000

Keywords: kbprb KB259844

Technology: _IKkbZNotKeyword4 kbOffice2000Search kbOffice2000SetupSearch kbOfficeSearch kbZNotKeyword5 kbZNotKeyword6

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