Microsoft KB Archive/310096

= FP2002: Error Message Appears After You Perform Usage Analysis =

Article ID: 310096

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft FrontPage 2002 Server Extensions
 * Microsoft SharePoint Team Services

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This article was previously published under Q310096





SYMPTOMS
If you perform usage analysis on your Web server, the Application log contains the following error message:

Microsoft FrontPage Server Extensions:

Error #240016 Message: Usage processing failed to complete normally.



CAUSE
The service failed to process certain log entries.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack



WORKAROUND
You may be able to work around this problem by manually editing the log files and removing any problematic entries.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

Additional query words: FPSE SPTS STS

Keywords: kbbug kbfix kbofficexpsp1fix KB310096

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