Microsoft KB Archive/295555

= You receive an error message if you use the IBM Tivoli Remote Control =

Article ID: 295555

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server

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This article was previously published under Q295555



SYMPTOMS
At different times during the use of a Microsoft Windows 2000-based domain controller, you may receive an error message that is similar to the following:

The system is shutting down. Please save all work in progress and log off. Any unsaved changes will be lost. This shutdown was initiated by NT AUTHORITY\SYSTEM.

Time before shutdown: 00:00:30

You may then receive an error message that is similar to the following, and your computer may restart:

The system process LSASS.EXE terminated unexpectedly with status code -2147483645.



CAUSE
This issue may occur if the IBM Tivoli Remote Control is installed in your computer.



RESOLUTION
To resolve this issue, remove the IBM Tivoli Remote Control. For more information about how to do this, visit the following IBM Web site:

http://www.tivoli.com/products/index/remote-control

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Keywords: kbinfo KB295555

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