Microsoft KB Archive/330310

= Store.exe Process Quits in EcFormatOneMdbAct =

Article ID: 330310

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q330310



SYMPTOMS
The store.exe process may quit with the following call stack :

1ab2fd34 0063d422 store!EcFormatOneMdbAct+0x344

1ab2fd68 005d824b store!EcFormatMdbActs+0x4a

1ab2fe18 005d93b8 store!EcRulentryFromRulesData+0x3d6

1ab2fe88 005d97c1 store!EcRulesSync+0x165

1ab2fee4 005514ac store!RulesSyncSignaled+0x281

1ab2ff94 004caa06 store!FGlobalBackgroundEventProcess+0x325

1ab2ffa8 005be2be store!TI::Invoke+0x83 1ab2ffb4 77e7758a store!DwOwnThreadTask+0x1d



Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Store

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  25-Nov-2002  23:01  6.0.6372.0      3,915,776  Cdoex.dll 25-Nov-2002 23:01  6.0.6372.0      3,567,616  Excdo.dll 25-Nov-2002 22:40  6.0.6372.0        258,048  Exmime.dll 25-Nov-2002 22:46  6.0.6372.0      1,691,648  Exoledb.dll 25-Nov-2002 21:36  6.0.6372.0      2,256,896  Mdbmsg.dll 25-Nov-2002 21:21  6.0.6372.0         32,768  Mdbrole.dll 25-Nov-2002 22:39  6.0.6372.0      4,587,520  Store.exe

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbbug kbexchange2000presp4fix kbfix KB330310

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