Microsoft KB Archive/255032

{|
 * width="100%"|

Syscred.exe Tool Does Not Function After Windows 2000 Upgrade

 * }

Q255032

-

The information in this article applies to:


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Server

-

SYMPTOMS
After you upgrade your Packard Bell from Microsoft Windows 98 to Windows 2000, you may receive the following error message when you run the Packard Bell System Credentials (Syscred.exe) tool:

Something attempted to directly access the hard drive which causes the application to function incorrectly.

CAUSE
The Syscred.exe tool is attempting to gain direct access to the computer's hardware to display information about the computer. Windows 2000 does not provide support for programs that query the computer's hardware directly.

RESOLUTION
To work around this issue, you can run the System Properties tool to display or change information regarding the hardware installed on your computer. To use this tool, follow these steps:


 * 1) Click Start, point to Settings, click Control Panel, and the double-click System.
 * 2) On the Hardware tab, click Device Manager.

MORE INFORMATION
You may want to contact Packard Bell Technical Support for information about the Syscred.exe tool or visit the following Packard Bell Web site:

"http://support.packardbell.com"

STATUS
This behavior is by design.

Additional query words:

Keywords : kb3rdparty kbdisplay kberrmsg kbhw kbtool KBW2KHOME

Issue type : kbprb

Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch