Microsoft KB Archive/934940

= Error message in Remote Recover: &quot;Error loading driver. System cannot find the path specified&quot; =

Article ID: 934940

Article Last Modified on 7/23/2007

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APPLIES TO


 * Winternals Administrator's Pak 4.2
 * Winternals Administrator's Pak 5.0

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
You receive the following error message in Remote Recover:

Error loading driver. System cannot find the path specified

This problem may occur if you reinstall Remote Recover on a computer on which a previous installation of Remote Recover was not uninstalled. Additionally, the registry is not updated to reflect the path change of the default installation folder.

Note Remote Recover is a component of Winternals Administrator's Pak.



CAUSE
This problem occurs if one of the following conditions is true:
 * You change the location of the Remote Recover default installation folder.
 * A reinstallation of Remote Recover was not completed successfully.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, modify the value of the ImagePath registry subkey. To do this, follow these steps:
 * 1) Click Start, click Run, type regedit, and then click OK.
 * 2) Locate and then click the following registry subkey:


 * 1) On the Edit menu, click Modify.
 * 2) In Value data box, type C:\Program Files\Winternals\Remote Recover.



WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, follow these steps:
 * 1) Uninstall Remote Recover.
 * 2) Delete the following registry subkey:


 * 1) Reinstall Remote Recover.

Additional query words: Winternals KB 30040, error, driver, Remote Recover

Keywords: kbtshoot kbexpertiseinter KB934940

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