Microsoft KB Archive/225123

= A Single Letter May Be Displayed in the Title Bar =

Article ID: 225123

Article Last Modified on 7/13/2005

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APPLIES TO


 * Microsoft Internet Explorer 5.0

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This article was previously published under Q225123





SYMPTOMS
When you run Windows Explorer or start Internet Explorer, the text in the title bar may be displayed as a single letter (for example, an "M" or an "E").



CAUSE
This behavior can occur if the Mijenix ZipMagic 98, Documagix Papermaster 98, or eFax HotSend program and the Windows Desktop Update component are installed.

Note that the Windows Desktop Update component does not have to be installed for this behavior to occur with the Papermaster software. The "PM98" actually appears below the title bar and above the toolbar in Internet Explorer 5.



RESOLUTION
To resolve this behavior, quit the Zm32nt.exe and Pwatch.exe process, or remove the Documagix Init program from the Startup folder, or disable the HotTray.exe process:

Quit the Zm32nt.exe and Pwatch.exe Process

 * 1) Right-click the taskbar, and then click Task Manager.
 * 2) On the Processes tab, click Zm32nt.exe, and then click End Process.
 * 3) Click Yes.
 * 4) Repeat steps 2-3 for the Pwatch.exe process.
 * 5) Quit Task Manager.

Disable eFax HotSend/HotTray.exe

 * 1) Start Internet Explorer 5, and then start eFax Send or HotSend.
 * 2) For eFax Send, click eFax Send Options, and then click Configure Live Menu. For HotSend click HotSend Options, and then Configure Live Menu.
 * 3) Click Show Menu List from the Configure Live Menu dialog box.
 * 4) Click Microsoft Internet Explorer, and then click Hide.

Remove Programs from the Startup Folder

 * 1) Click Start, point to Settings, and then click Taskbar.
 * 2) Click the Start Menu Programs tab, and then click Advanced.
 * 3) Double-click the Programs folder, and then double-click the Startup folder.
 * 4) Drag the Documagix icon from the Startup folder to the Programs folder, and then restart your computer.



MORE INFORMATION
ZipMagic 98 starts a process called Zm32nt.exe. Papermaster 98 starts a process called Pwatch.exe and starts a DocuMagix Init program in the Startup folder. The Zm32nt.exe and Pwatch.exe processes and the Documagix Init programs are incompatible with Internet Explorer 5 and the Windows Desktop Update component.

A small button in the upper-right corner of the title bar may be displayed as "Zip" or "PM98" when you start Internet Explorer.

Note that the Papermaster software affects only the Internet Explorer 5 title bar, not the Windows Explorer title bar. Papermaster places "PM98" in the upper-left corner.

This problem can also occur with IconLock, a free utility from PC Magazine, loading in the Run keys in the HKEY_LOCAL_MACHINE and HKEY_CURRENT_USER hives.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbenv kbprb KB225123

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