Microsoft KB Archive/183556

= SNADDM Service Fails If Install Directory Path Is Too Long =

Article ID: 183556

Article Last Modified on 2/20/2004

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APPLIES TO


 * Microsoft OLE DB Provider for AS/400 and VSAM 1.0, when used with:
 * Microsoft SNA Server 4.0

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This article was previously published under Q183556



SYMPTOMS
If the path specified for the install directory for SNA Server 4.0 and OLE DB Provider for AS/400 and VSAM 1.0 is too long, the SNA DDM Service will not start properly. In one example, the path name specified during installation is 107 bytes long. This is the longest allowed by the installation process. After rebooting the computer, the following message box appears:

Title: Service Control Manager

Text: At least one service or driver failed during system startup. Use

Event Viewer to examine the event log for details.

The following entry was written to the System event log:

Event ID: 7022

Source: Service Control Manager

Type: Error

Category: None

Description: The SNA DDM Service hung on starting.

The following entry was written to the Application event log:

Event ID: 0

Source: SNA DDM Service

Type: Error

Category: None

Description: The description for Event ID ( 0 ) in Source ( SNA DDM Service ) could not be found. It contains the following insertion string(s): DDM Agent error: 126, Cannot initialize SNA DDM Service.

When you view the status of the service by opening Control Panel and double- clicking the Services icon, the status shows that the SNA DDM Service is started.



WORKAROUND
Uninstall SNA Server 4.0, and then reinstall it with the OLE DB Provider for AS/400 and VSAM 1.0 using a short install path.



STATUS
Microsoft has confirmed this to be a problem in Microsoft OLE DB Provider for AS/400 and VSAM version 1.00 included with SNA Server version 4.0.

This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix KB183556

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