Microsoft KB Archive/197932

= PPT2000: "Part of File is Missing" Error Attempting to Open File =

Article ID: 197932

Article Last Modified on 3/8/2001

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q197932





SYMPTOMS
When you attempt to open a file, you receive the following error message:

Sorry, the file cannot be opened because part of the file is missing.

This error may occur when accessing files that were directly saved on removable media.



CAUSE
This error may result from any of the following conditions:
 * Improperly handling the disk while working with the presentation. For example, you removed the disk, such as a floppy disk, Zip disk, Jazz disk, or Bernouli disk, from the drive or you exchanged the disk with another disk while the presentation was open.


 * A network interruption, such as a lost connection, occurred while saving, closing, or working in a file that you opened from a network drive.


 * A power outage, spike, or brownout occurred while PowerPoint was attempting to access the disk.


 * A virus scanner or other disk utility locked the disk while the file was opened in PowerPoint.


 * A damaged disk or a disk drive that is not functioning properly.


 * The presentation was too large to fit on the disk. Hence, only part of the presentation was saved.



WORKAROUND
In most cases, this error message indicates that the file you are attempting to open is damaged and you will not be able to recover the file. However, in some cases you may be able to recover the file using one of the following methods.

Method 1: Open the File on a Different Computer
Attempt to open the file on another computer that is running the same version of PowerPoint. Or, if you have a Macintosh computer on which you installed PowerPoint, attempt to open the file on that computer. You must have the proper PowerPoint converter installed for PowerPoint for the Macintosh.

Method 2: Run ScanDisk
Run ScanDisk to determine if the file has become cross-linked with other files or folders and repair any errors.
 * 1) On the Windows Start menu, point to Programs, point to Accessories, point to System Tools, and then click ScanDisk.

NOTE: If ScanDisk does not appear on the submenu, it may not be installed. Install Scandisk from the Windows Setup tab in the Add/Remove Programs icon in the Control Panel.
 * 1) Select the drive you want to scan, then click Start.

Method 3: Open the File Using a Different Method
Open the file using one of the following methods:
 * In Windows Explorer, double-click the file.
 * Start PowerPoint. Drag the file from Windows Explorer to PowerPoint.
 * In PowerPoint, click Slide From File on the Insert menu.



MORE INFORMATION
Keep the following in mind when working with files that are stored on removable media:
 * Do not remove the disk from the drive while the file is open in PowerPoint.


 * Make sure the disk has enough free space to store your presentation.


 * If the computer's power supply is unreliable, repair or replace the power supply or purchase an uninterruptible power supply (UPS).


 * Copy the file to the hard disk, make the changes you want, save the file, and then copy the file to the removable media or network drive.

Additional query words: ppt2000 ppt9 9.00 error save opening opened miss corrupt corrupted corrupting

Keywords: kbprb KB197932

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