Microsoft KB Archive/929354

= Error message when you try to start PowerPoint 2007: &quot;This application has failed to start because was not found&quot; =

Article ID: 929354

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office PowerPoint 2007

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SYMPTOMS
When you try to start Microsoft Office PowerPoint 2007, you receive the following error message:

This application has failed to start because  was not found. Re-installing the application may fix this problem.

When you dismiss the error message, it is displayed again. You must use the End Task button in Task Manager to stop PowerPoint 2007.

Note In this error message,  refers to the printer driver.



CAUSE
This issue occurs when the printer driver is corrupted or is incompatible with PowerPoint 2007.



RESOLUTION
To resolve this issue, follow these steps:  Click Start, click Run, type control printers in the Open box, and then click OK. Right-click the default printer, and then click Delete.

If you are prompted to remove extra files that are left on the system, click Yes. Click Add Printer, and then follow the instructions to reinstall the printer driver.

Note You should install the most current printer driver that is available for the printer. To obtain the latest printer driver, contact the printer manufacturer.For information about how to contact the printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

 Try to start PowerPoint 2007. If the issue occurs again, continue with the following steps. Click Start, click Run, type control printers in the Open box, and then click OK. If you do not have more than one printer, add a second printer. Right-click a printer that is not the default printer, and then click Set as Default Printer.</li></ol>

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Keywords: kberrmsg kbtshoot kbprint kbprb kbprinters kbexpertisebeginner KB929354

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