Microsoft KB Archive/875440

= You are missing menu items or toolbars in Project and have file association conflicts when multiple versions of Project are installed on the same computer =

Article ID: 875440

Article Last Modified on 9/2/2004

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APPLIES TO


 * Microsoft Office Project Professional 2003
 * Microsoft Office Project Standard 2003
 * Microsoft Project 2002 Professional Edition
 * Microsoft Project 2002 Standard Edition
 * Microsoft Project 2000 Standard Edition

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SYMPTOMS
When you run Microsoft Project, you are missing either toolbars or menu items. When you double-click a Project file, Project may not open or read the file.



CAUSE
This problem occurs when multiple versions of Project are installed on your computer. The global template for Project is not overwritten when you install a new version of Project. The Project files are associated with the last version of Project that you installed on your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



WORKAROUND
To work around this issue, we recommend that you do not install multiple versions of Project on the same computer.

Additional query words: Project 98, Microsoft Project

Keywords: kbtshoot kbprb KB875440

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