Microsoft KB Archive/168339

= WD97: IPF Promoting/Demoting Heading Level with Mouse =

Article ID: 168339

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q168339



SYMPTOMS
In outline or master document view, when you hold down the ALT key and drag a heading level with the mouse to promote or demote the heading level, the following error message appears:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following error message is displayed:

WINWORD caused an invalid page fault in module WINWORD.EXE at 0137:301ef3a9.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1



MORE INFORMATION
When you use the ALT key while dragging a heading level, you can promote or demote a single paragraph without affecting the lower level paragraphs under it. When you drag a heading level without using the ALT key, you can equally promote or demote the selected paragraph and all paragraphs under it.

