Microsoft KB Archive/321607

= Logon Dialog Box Does Not Accept Japanese 106 Keyboard Input =

Article ID: 321607

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q321607



SYMPTOMS
The Logon dialog box may not accept keyboard input from your portable computer that is running Japanese Windows 98 Second Edition. This problem may occur when you are using a Universal Serial Bus (USB) numeric keypad and a Japanese 106 keyboard.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the following file attributes or later:

  Date         Time   Size    File name -  05-Jun-2002  10:36  22,455  Jkeyb.sys

IMPORTANT: When you are using this fix, make sure that the Config.sys file contains a command that is similar to the following command. Note that you must use /101 instead of /106 when you are not using the Japanese 106 enhanced keyboard:

devicehigh=c:\windows\jkeyb.sys /106 c:\windows\jkeybrd.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Additional query words: notebook laptop

Keywords: kbenv kbfix kbprb kbqfe kbui KB321607

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