Microsoft KB Archive/101972

= Application Hangs Printing After Changing Output Properties =

Article ID: 101972

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q101972



SYMPTOMS
A 16-bit Windows-based application running under Windows NT stops responding (hangs) when you attempt to print.



CAUSE
This problem may occur if you change your printer output properties while the 16-bit Windows-based application is running.



WORKAROUND
To work around this problem, close the 16-bit Windows-based application that you are trying to print from before you change your output properties.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



Steps to Reproduce Problem

 * 1) Run Print Manager.
 * 2) From the Printer menu, choose Properties.
 * 3) Choose Details.
 * 4) Clear Print Direct To Ports.
 * 5) Run a 16-bit Windows-based application such as Word for Windows.
 * 6) From the File menu, Choose Printer Setup and select the Printer you just configured with Print Manager.
 * 7) From the Print Manager Printer menu, choose Properties.
 * 8) Choose Details.
 * 9) Select Print Direct To Ports.
 * 10) From the 16-bit Windows-based application (should still be running), choose Print from the File menu. The application hangs.

Additional query words: prodnt

Keywords: kbprint KB101972

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