Microsoft KB Archive/292883

= Error message when you click &quot;Look up contact&quot; in Outlook: &quot;Could not find a contact with this e-mail address =

Article ID: 292883

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q292883



SYMPTOMS
When you receive a message from a Microsoft Exchange user and you right-click the user's name in the To field, and then click Look Up Contact, you may receive the following error message:

Could not find a contact with this e-mail address



CAUSE
This behavior occurs because the Look Up Contact option searches the local Contacts folder and does not search the Global Address List.



WORKAROUND
To work around this behavior, search the Global Address List for the name. To do this, Double-click the name in the To field. Or, Right-click the name in the To field, and then click Properties.

Additional query words: OfficeErrorMessages 10060 OL2002 OL2003 Ol2007

Keywords: kberrmsg kbprb KB292883

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