Microsoft KB Archive/913963

= You cannot connect to the Media Center Extender for Windows XP Media Center Edition 2005 after you install the Windows OneCare Live =

Article ID: 913963

Article Last Modified on 3/29/2007

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
After you install Windows Live OneCare on a computer that is running Microsoft Windows XP Media Center Edition, you cannot connect to the Media Center computer by using the Media Center Extender.



CAUSE
This problem may occur if the Windows Live OneCare Firewall is not configured for use with the Media Center Extender. The Media Center Extender uses network ports to communicate with the Windows XP Media Center Edition-based computer. By default, the ports are blocked by Windows Live OneCare Firewall.



RESOLUTION
To resolve this issue, use the firewall connection tool to allow the Windows Media Center ports to be available to other devices and extenders on the network. To do this, follow these steps:
 * 1) Start Windows Live OneCare.
 * 2) In the left pane, click Change OneCare settings.
 * 3) On the Firewall tab, click Firewall connection tool.
 * 4) Click to select the Connect my XBOX 360 or Media Center Extender to my Media Center PC check box.
 * 5) Click OK, and then close the Windows Live OneCare Settings dialog box.
 * 6) Restart the computer, and then test the shared Internet connections on the other computers.

For more information about how to configure a firewall for Media Center Extender, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/extender/setup/firewall/config.mspx



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Keywords: kbmsnqwestportal kbmsnpartnerportal kbtshoot kbexpertisebeginner KB913963

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