Microsoft KB Archive/109623

WFWG Err Msg: The 32-Bit File System Cannot Be Used When… PSS ID Number: Q109623 Article last modified on 08-26-1994

3.11

WINDOWS

= SYMPTOMS =

When you try to use Windows for Workgroups 3.11 32-bit file access, you may receive the following error message:

The 32-bit file system cannot be used when DoubleSpace is running with MS-DOS 6.0. You can disable 32-bit file access by using Control Panel:


 * 1) Choose the 386 Enhanced icon.
 * 2) Choose Virtual Memory, and then choose Change.
 * 3) Clear the check box next to the 32-bit File Access, and then choose OK.

You can use the 32-bit file system and DoubleSpace if you upgrade to MS-DOS 6.2.

= CAUSE =

If you are using MS-DOS version 6.2 and still receive this error message, either you are still using the MS-DOS 6.0 version of DBLSPACE.BIN, or you are using AddStor DoubleTools version 1.2.

= WORKAROUND =

To work around this problem, either run Control Panel and disable 32-bit file access, or ensure you are using the MS-DOS 6.2 version of DBLSPACE.BIN. To reinstall the MS-DOS 6.2 version of DBLSPACE.BIN:


 * 1) Run MS-DOS 6.2 Setup with the /M parameter. For example, put your MS- DOS 6.2 Setup disk 1 in drive A and type “a:setup /m” (without the quotation marks) at the MS-DOS command prompt and then press ENTER.
 * 2) Rename the CONFIG.NEW file (your original CONFIG.SYS file), to CONFIG.SYS. For example, type “ren config.new config.sys” (without the quotation marks) at the MS-DOS command prompt and then press ENTER.
 * 3) Rename the AUTOEXEC.NEW file (your original AUTOEXEC.BAT file), to AUTOEXEC.BAT. For example, type “ren autoexec.new autoexec.bat” (without the quotation marks) at the MS-DOS command prompt and then press ENTER.
 * 4) Restart your computer.

= MORE INFORMATION =

DoubleTools is manufactured by AddStor, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

Additional reference words: 3.11 wfwg double tools tool 6.00 6.20

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Copyright Microsoft Corporation 1994.