Microsoft KB Archive/872775

= The backup may fail and the Backup.log file for the backup may not be complete when you perform a system state backup on a Windows 2000-based domain controller =

Article ID: 872775

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you perform a system state backup on a Microsoft Windows 2000-based domain controller, the backup may fail and the Backup.log file for the backup may not be complete.



CAUSE
This problem may occur if the host name for the domain controller is longer than 15 characters. A network basic input/output system (NetBIOS) computer name must be 15 characters or less.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  06-Jul-2004  22:35  5.0.2195.6825      28,944  Ntdsbcli.dll 06-Jul-2004 22:35  5.0.2195.6825      30,992  Ntdsbsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

