Microsoft KB Archive/939168

= Manually configured reports and daily summary reports may fail in ISA Server 2006 =

Article ID: 939168

Article Last Modified on 7/26/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2006 Enterprise Edition
 * Microsoft Internet Security and Acceleration Server 2006 Standard Edition

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SYMPTOMS
In Microsoft Internet Security and Acceleration Server 2006, you may experience one or more of the following symptoms:  Manually configured reports may fail. When this symptom occurs, ISA Server Management displays the Failed status when you finish the new report wizard. Daily summaries may fail. When this symptom occurs, ISA Server Management displays the Failed status for daily summaries.  The following events may be logged in the Application log on the ISA server:

Event 1 Event Type: Error

Event Source: Microsoft ISA Server 2006

Event Category: None

Event ID: 1000

Date:

Time:

User: N/A

Computer:

Description: Faulting application dailysum.exe, version 5.0.5720.100, stamp 44a3a95c, faulting module oleaut32.dll, version 5.2.3790.1830, stamp 424377dd, debug? 0, fault address 0x000047cc. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 00 70 00 70 00 6c 00 A.p.p.l.

0008: 69 00 63 00 61 00 74 00 i.c.a.t.

0010: 69 00 6f 00 6e 00 20 00 i.o.n..

0018: 46 00 61 00 69 00 6c 00 F.a.i.l.

0020: 75 00 72 00 65 00 20 00 u.r.e..

0028: 20 00 64 00 61 00 69 00 .d.a.i.

0030: 6c 00 79 00 73 00 75 00 l.y.s.u.

0038: 6d 00 2e 00 65 00 78 00 m...e.x.

0040: 65 00 20 00 35 00 2e 00 e. .5...

0048: 30 00 2e 00 35 00 37 00 0...5.7.

0050: 32 00 30 00 2e 00 31 00 2.0...1.

0058: 30 00 30 00 20 00 34 00 0.0. .4.

0060: 34 00 61 00 33 00 61 00 4.a.3.a.

0068: 39 00 35 00 63 00 20 00 9.5.c..

0070: 69 00 6e 00 20 00 6f 00 i.n. .o.

0078: 6c 00 65 00 61 00 75 00 l.e.a.u.

0080: 74 00 33 00 32 00 2e 00 t.3.2...

0088: 64 00 6c 00 6c 00 20 00 d.l.l..

0090: 35 00 2e 00 32 00 2e 00 5...2...

0098: 33 00 37 00 39 00 30 00 3.7.9.0.

00a0: 2e 00 31 00 38 00 33 00 ..1.8.3.

00a8: 30 00 20 00 34 00 32 00 0. .4.2.

00b0: 34 00 33 00 37 00 37 00 4.3.7.7.

00b8: 64 00 64 00 20 00 66 00 d.d. .f.

00c0: 44 00 65 00 62 00 75 00 D.e.b.u.

00c8: 67 00 20 00 30 00 20 00 g. .0. .

00d0: 61 00 74 00 20 00 6f 00 a.t. .o.

00d8: 66 00 66 00 73 00 65 00 f.f.s.e.

00e0: 74 00 20 00 30 00 30 00 t. .0.0.

00e8: 30 00 30 00 34 00 37 00 0.0.4.7.

00f0: 63 00 63 00 0d 00 0a 00 c.c..... Event 2 Event Type: Error

Event Source: Microsoft ISA Server 2006

Event Category: None

Event ID: 1000

Date:

Time:

User: N/A

Computer:

Description: Faulting application isarepgen.exe, version 5.0.5720.100, stamp 44a3a95f, faulting module oleaut32.dll, version 5.2.3790.1830, stamp 424377dd, debug? 0, fault address 0x000047cc. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 41 00 70 00 70 00 6c 00 A.p.p.l.

0008: 69 00 63 00 61 00 74 00 i.c.a.t.

0010: 69 00 6f 00 6e 00 20 00 i.o.n..

0018: 46 00 61 00 69 00 6c 00 F.a.i.l.

0020: 75 00 72 00 65 00 20 00 u.r.e..

0028: 20 00 69 00 73 00 61 00 ..i.s.a.

0030: 72 00 65 00 70 00 67 00 r.e.p.g.

0038: 65 00 6e 00 2e 00 65 00 e.n...e.

0040: 78 00 65 00 20 00 35 00 x.e. .5.

0048: 2e 00 30 00 2e 00 35 00 ..0...5.

0050: 37 00 32 00 30 00 2e 00 7.2.0...

0058: 31 00 30 00 30 00 20 00 1.0.0..

0060: 34 00 34 00 61 00 33 00 4.4.a.3.

0068: 61 00 39 00 35 00 66 00 a.9.5.f.

0070: 20 00 69 00 6e 00 20 00 .i.n..

0078: 6f 00 6c 00 65 00 61 00 o.l.e.a.

0080: 75 00 74 00 33 00 32 00 u.t.3.2.

0088: 2e 00 64 00 6c 00 6c 00 ..d.l.l.

0090: 20 00 35 00 2e 00 32 00 .5...2.

0098: 2e 00 33 00 37 00 39 00 ..3.7.9.

00a0: 30 00 2e 00 31 00 38 00 0...1.8.

00a8: 33 00 30 00 20 00 34 00 3.0. .4.

00b0: 32 00 34 00 33 00 37 00 2.4.3.7.

00b8: 37 00 64 00 64 00 20 00 7.d.d..

00c0: 66 00 44 00 65 00 62 00 f.D.e.b.

00c8: 75 00 67 00 20 00 30 00 u.g. .0.

00d0: 20 00 61 00 74 00 20 00 .a.t..

00d8: 6f 00 66 00 66 00 73 00 o.f.f.s.

00e0: 65 00 74 00 20 00 30 00 e.t. .0.

00e8: 30 00 30 00 30 00 34 00 0.0.0.4.

00f0: 37 00 63 00 63 00 0d 00 7.c.c...

00f8: 0a 00 



CAUSE
This problem may occur if the following conditions are true:
 * ISA Server 2006 logs to a SQL server.
 * Internet Explorer 7 is installed on the server.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next ISA Server 2006 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have ISA Server 2006 installed to apply this hotfix.

Restart requirement
The hotfix installation program may restart ISA Server 2006 services.

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



WORKAROUND
To work around this problem, use Microsoft SQL Server Desktop Engine (MSDE), or use text-based logging.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbpubtypekc kbqfe kbhotfixserver kbexpertiseadvanced KB939168

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