Microsoft KB Archive/294283

= XCCC: You Receive an 80040100 Error If You Join an Online Conference If You Are Using a Netscape Web Browser =

Article ID: 294283

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server

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This article was previously published under Q294283



SYMPTOMS
If you are using a Netscape Web browser and you join an online conference, you may receive the following error message:

The Conferencing Server can not automatically join you to this conference. You will need to manually connect your conferencing client, such as Microsoft NetMeeting.

Error #80040100: Microsoft Exchange 2000 Conferencing Server



CAUSE
This issue may occur if a conferencing resource that contains the Data Conferencing Provider and Video Conferencing Provider is H.323-enabled. In this situation, if you are using a Netscape Web browser to join an online conference, you do not receive a message that prompts you to start NetMeeting. Therefore, you automatically join the conference and you receive the error message that is described in the preceding section.



WORKAROUND
To work around this issue, manually start NetMeeting, and then join the online conference.



MORE INFORMATION
If this conferencing resource is not H.323-enabled, you receive the following message if you are using a Netscape Web browser to join the online conference:

To be invited into the data conference, start Microsoft NetMeeting or another T.120 client, and then click OK.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: exch2kp2w

Keywords: kberrmsg kbnofix kbprb KB294283

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