Microsoft KB Archive/273012

= Error Message: Sbs.drv Cannot Load Because Vsbs.386 Is Not Available =

Article ID: 273012

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q273012



SYMPTOMS
When Microsoft Windows starts, you may receive the following error message:

Sbs.drv cannot load because vsbs.386 is not available.



CAUSE
This error can occur because the Device=C:\[path]vsmb.386 and the Device=C:\[path]vsbs.386 entries are either missing, damaged, or unable to be loaded into the [386enh] section of the System.ini file.

This error can also occur on some computers when you restart in Safe mode. If this error occurs in Safe mode, it should be ignored.



RESOLUTION
To resolve this behavior, edit the System.ini file, verify that the preceding entries exist, and verify that the preceding entries do not have a semi-colon or &quot;rem&quot; statement at the beginning of them. To do so, follow these steps:

 Click Start, and then click Run. In the Open box, type:

System.ini

 Click OK. Scroll down to the [386enh] portion of this file and verify that the following statements exist and do not have a semi-colon or &quot;rem&quot; statement at the beginning of them:

Device=C:\[path]vsmb.386

Device=C:\[path]vsbs.386



Keywords: kbprb KB273012

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