Microsoft KB Archive/321775

= &quot;Error Loading Gdi.exe&quot; Error Message When You Connect to Terminal Server Client Session =

Article ID: 321775

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q321775



SYMPTOMS
When you try to start a Terminal Server client session, you may receive the following error message:

Error loading GDI.EXE



CAUSE
This issue may occur if both of the following conditions are true:


 * You are using a Microsoft Windows 95-based computer to connect to the Terminal server.

-and-
 * The Windows 95-based computer is using a video card that uses hardware acceleration.



RESOLUTION
To resolve this issue, reduce the graphics acceleration setting. To do so, follow these steps:
 * 1) Right-click My Computer, and then click Properties.
 * 2) Click the Performance tab, click Graphics, and then reduce the Hardware Acceleration slider by one notch.
 * 3) Click OK, and then click Close.
 * 4) Click Yes when you are prompted to restart your computer.
 * 5) Try to start a Terminal Server Client session. If you receive the error message again, repeat steps 1 through 4, and reduce the Hardware Acceleration slider by another notch.

Keywords: kbprb KB321775

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