Microsoft KB Archive/933349

= A warning message that states that the number of licensed computers or the number of licensed users has been exceeded may be logged in the Application log and in the trace files on a computer that has PolicyMaker installed =

Article ID: 933349

Article Last Modified on 3/14/2007

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APPLIES TO


 * PolicyMaker Standard Edition 1.0
 * PolicyMaker Standard Edition 2.0

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SYMPTOMS
Consider the following scenario:
 * The computer has PolicyMaker installed.
 * A warning message is logged in the Application log and in the trace files. This warning message states one of the following issues:
 * The number of licensed computers has been exceeded.
 * The number of licensed users has been exceeded
 * The license displayed on the GPO License tab in Group Policy Management Console does not confirm the warning message.



CAUSE
This problem occurs because the PolicyMaker snap-in and the PolicyMaker client-side extension (CSE) both check the License.xml file in the Sysvol folder. In an environment that has multiple domain controllers, the PolicyMaker snap-in and the PolicyMaker CSE might check different domain controllers.



RESOLUTION
To resolve this problem, follow these steps:  Find the GUID of the Group Policy object (GPO) that experiences this issue. To do this, use one of the following methods:  If you use Group Policy Management Console, highlight the GPO, and then click the Details tab. If you use Active Directory Users and Computers, follow these steps:  Right-click the organizational unit to which the GPO is linked, and then select Properties. On the Group Policy tab, highlight the GPO, and then click the Properties tab. </ul> </li> Open the GPO Sysvol folder on each domain controller.

Note The Sysvol folder is in the following location:

%WinDir%\SYSVOL\Sysvol\ \Policies\ \PolicyMaker

</li> Open the License.xml files.</li> In each License.xml file, search for a line that contains the following content:

Container type=&quot; &quot; computers=&quot;No.&quot; users=&quot;No.&quot;

</li> If a License.xml file contains the content in step 4, copy the other License.xml file to replace it.</li></ol>

Keywords: kbtshoot kbexpertiseinter kbprb KB933349

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