Microsoft KB Archive/243843

= OL97: Japanese Version of Outlook 97 Doesn't Include All Recipients in Mailto Link =

Article ID: 243843

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q243843



SYMPTOMS
A new Rich Text message that includes "mailto:user1;user2" does not list all the intended recipients in the mail message that is generated when you click the mailto link. The To field will contain only the first recipient.



CAUSE
The code that parses names in the mailto string is stopping on a NULL value that is placed temporarily in the string.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix should have the following file attributes or later:

  Date      Time     Version      Size       File name     Platform --  9/22/99   12:29PM  8.3.5127.0   2,566,400  Update.exe*   Windows NT, Windows 95/98

* Installs Outllib.dll version 8.4.0.6921.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbhotfixserver kbqfe KB243843

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