Microsoft KB Archive/819020

= FIX: Incremental Update Process May Fail On Cubes or Partitions That Use the HOLAP Storage Mode =

Article ID: 819020

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft SQL Server 2000 Analysis Services
 * Microsoft SQL Server 2000 Analysis Services

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SYMPTOMS
If you perform an incremental update of a cube or partition that uses the HOLAP storage mode, the process may fail during the merge partitions processing step. The following error message is logged in the Application event log:

Event Type: Error

Event Source: MSSQLServerOLAPService

Event Category: Server

Event ID: 117

Description: Unexpected fatal error occurred. Attempting to restart server.

The following error message is logged in the Analysis Services processing log:

Analysis Server Error: Connection to the server is lost.

You experience this problem only if the cube contains a changing dimension and uses the HOLAP storage mode.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version            Size    File name -- 17-Apr-2003 01:29  8.0.806.0         217,668  Msmdcb80.dll 11-Apr-2003 03:45  8.0.0.795       4,055,616  Msmddo80.dll 11-Apr-2003 03:45  8.0.767.0       1,024,576  Msmdgd80.dll 11-Apr-2003 03:45  8.0.0.761       9,638,464  Msmdsgn80.dll 17-Apr-2003 05:18  8.0.808.0       1,831,492  Msmdsrv.exe 11-Apr-2003 03:45  8.0.803.0       2,073,168  Msolap80.dll Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.

SQL Server 2000 Analysis Services 64 Bit
For additional information about a hotfix for this problem in the 64-bit version of SQL Server 2000 Analysis Services, click the following article number to view the article in the Microsoft Knowledge Base:

822017 FIX: Hotfix Information for Build 8.0.810.0 of SQL Server 2000 Analysis Services 64-bit



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbbug kbfix kbqfe kbhotfixserver KB819020

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