Microsoft KB Archive/177804

= SMS: Remote Control Fails on Win95 with STB Nitro =

Article ID: 177804

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q177804



SYMPTOMS
When attempting to perform remote control of a Windows 95 client with an STB Systems Nitro 3D Video Adapter, the Quick Viewer Window is white or gray and the client can not be remote controlled. There is no error message on the client. This occurs regardless of color depth and resolution settings.

Windows NT clients with the STB Systems Nitro 3D video card do not exhibit this problem.



WORKAROUND
Use the Standard VGA driver for Windows 95 to work around this problem. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodsms smsremtshoot rc grey gray blank

Keywords: kbbug kbremoteprog kbtshoot KB177804

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