Microsoft KB Archive/914760

= You cannot add pictures or sound clips to instant messages in Groove Workspace 2.5 =

Article ID: 914760

Article Last Modified on 3/30/2006

-

APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition

-



SYMPTOMS
In Groove Workspace 2.5, you cannot add pictures or sound clips to instant messages that are sent from certain accounts.



CAUSE
This issue occurs if the account was created in Groove 1.x.



MORE INFORMATION
The ability to add pictures or sound clips to instant messages was introduced in Groove Workspace 2.5. However, you must have an upgraded account to add pictures or sound clips to instant messages.

Most accounts are automatically upgraded when you install Groove Workspace 2.5 or a later version of Groove. However, some older Groove 1.x accounts are not upgraded with Groove Workspace 2.5. 

WORKAROUND
To work around this issue, install Groove Virtual Office 3.0. Groove Virtual Office 3.0 upgrades all older accounts. Additionally, Groove Virtual Office 3.0 extends the ability to add pictures or sound clips to instant messages to all accounts.

Additional query words: TCN-01455

Keywords: kbprb kbexpertiseinter kbtshoot KB914760

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.