Microsoft KB Archive/267308

= Error Message &quot;Access Denied&quot; When Opening Microsoft Management Console (MMC) =

Article ID: 267308

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q267308



SYMPTOMS
If you log on by using the built-in Administrator account, when you attempt to open a snap-in in Microsoft Management Console (MMC), you may receive an &quot;Access Denied&quot; error message.

In addition, when you start the Active Directory Users and Computers snap-in, the Edit button is not available (grayed out) on the Group Policy tab in the organizational unit Properties window.



CAUSE
This issue can occur if a domain controller was upgraded from Windows NT, and the built-in Administrator account was removed from the Administrators group when the domain controller was still running Windows NT.



RESOLUTION
To resolve this issue, add the Administrator account to the Administrators group by using the Active Directory Users and Computers snap-in.



MORE INFORMATION
This behavior may occur if the built-in Administrator account group membership is altered. The built-in Administrator account group membership cannot normally be edited in Windows 2000.

The Administrator account is a member of the Administrators group by default.

Keywords: kbenv kberrmsg kbprb KB267308

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