Microsoft KB Archive/931112

= Error message when you start an application in SoftGrid: &quot;The application took too long to be ready to interact with the User, possibly because the system was too busy&quot; =

Article ID: 931112

Article Last Modified on 3/8/2007

-

APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

-



SYMPTOMS
When you start an application in Microsoft SoftGrid, you receive the following error message:

The SoftGrid Client could not launch application_name.

The application took too long to be ready to interact with the User, possibly because the system was too busy. Please try again in a few minutes. If the problem persists, please report the following error code to your system administrator.

Error code: xxxxxx-xxxxxx04-0000041E

The application does not start.



RESOLUTION
To troubleshoot this problem, follow these steps:
 * 1) Determine whether the .osd file contains information that is causing this problem. Examine the following items in the file:
 * 2) * The FILENAME attribute and its location

If the application starts from the local disk or from a network location, verify that it can be accessed outside the SoftGrid Virtual Environment.
 * 1) * The PARAMETERS attribute

Clear the contents of this attribute, and then restart the application.
 * 1) * The SCRIPTBODY element

This is the child element of SCRIPT. Clear the contents of SCRIPTBODY, and then restart the application.
 * 1) * The WORKINGDIR element

Clear the contents of the WORKINGDIR element, and then restart the application.
 * 1) * The HREF element

The child element of SCRIPT. Clear the contents of the HREF element, and then restart the application.
 * 1) Determine whether the Settings.cp file contains information that is causing this problem. To do this, locate the %AppData%\SoftGrid Client\  folder, rename the Settings.cp file to Settings.old, and then restart the application.

Keywords: kbexpertiseinter kbtshoot KB931112

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.