Microsoft KB Archive/263808

= Unable to Start the 3Com NIC Doctor After Upgrade =

Article ID: 263808

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows Millennium Edition

-



This article was previously published under Q263808



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you upgrade to Microsoft Windows Millennium Edition (Me), and you attempt to start the 3Com network interface card (NIC) Doctor from the Start menu, you may receive the following error message:

Problem with Shortcut

The item Tcaudiag.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.

Do you want to delete this shortcut?



CAUSE
Some earlier versions of 3Com diagnostics are incompatible with Windows Me and are removed before the file copy phase of Windows Me Setup.



RESOLUTION
To resolve this issue, download the updated 3Com diagnostics from the following Web site:

http://www.3com.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWNICTS

Keywords: kbprb KB263808

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.