Microsoft KB Archive/278334

= SMS: Component Status Summarizer Reports &quot;Stopped&quot; for Remote Site Systems =

Article ID: 278334

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

-



This article was previously published under Q278334



SYMPTOMS
When you view the Component Status section in the Microsoft Systems Management Server (SMS) Administrator console, remote site systems may report incomplete or incorrect information. The State value may be set to Stopped, and no information may be reported for the Next Scheduled, Last Started, and Last Message values.

The Component Status Summarizer log (Compsumm.log) reports messages similar to:

Warn>: Received a status message from SMS_EXECUTIVE, a non-SMS component on SERVER1. Ignoring message. $$

Warn>: Received a status message from SMS_INBOX_MANAGER_ASSISTANT, a non-SMS component on SERVER1. Ignoring message.

$$



CAUSE
This issue can occur because the Component Status Summarizer does not report status for remote site systems that have been added manually through the Site Systems node within the SMS Administrator console, and that contain a lowercase server or share name.



WORKAROUND
To work around this issue, always enter remote site systems server or share names in all uppercase letters. For example, when you add a remote Client Access Point (CAP) server called &quot;Server1,&quot; type the server name as SERVER1 (not Server1 or server1 ).

If a site system already exists with a lowercase name, follow these steps:
 * 1) Remove any shares or disable all site system roles from the server.

IMPORTANT: Do not disable the Systems Management Server Component Server role; this role cannot be removed from the server.
 * 1) Delete the server from the Site Systems node.
 * 2) Re-create the server or share with an uppercase name.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbug kbcap kbconfig kbnofix kbserver kbsmsadmin kbstatsum KB278334

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.