Microsoft KB Archive/898050

= Internet Explorer may stop responding if you click inside an HTML dialog box on a Windows XP-based computer =

Article ID: 898050

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Microsoft Internet Explorer 6.0 Service Pack 2, when used with:
 * Microsoft Windows XP Professional
 * Microsoft Internet Explorer 6.0 Service Pack 1, when used with:
 * Microsoft Windows XP Professional

-





SYMPTOMS
If you click inside a Hyper-Text Markup Language (HTML) dialog box that is dynamically modified by using Dynamic HTML (DHTML), Microsoft Internet Explorer may stop responding. Additionally, you may receive an error message that is similar to the following error message:

Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Internet Explorer 6 Service Pack 2
  Date         Time   Version         Size       File name 21-Apr-2005 15:49  6.0.2900.2659   3,014,144  Mshtml.dll

Internet Explorer 6 Service Pack 1
  Date         Time   Version         Size       File name 20-Apr-2005 16:09  6.0.2800.1504   2,703,360  Mshtml.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug kbpubtypekc KB898050

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.