Microsoft KB Archive/820951

= A message may be lost, and Message Queuing may stop responding when a message is moved to the transactional dead-letter queue in Message Queuing =

Article ID: 820951

Article Last Modified on 10/5/2005

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APPLIES TO


 * Microsoft Message Queuing 2.0

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SYMPTOMS
When a message is moved to the transactional dead-letter queue in a Microsoft Message Queuing enterprise, you may experience one of the following symptoms:
 * The message may be lost if Message Queuing stops responding before the receive operation is committed.
 * Message Queuing may stop responding during the next transactional send operation.



CAUSE
This issue occurs if a transactional receive operation is pending on an empty transactional dead-letter queue.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this fix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date       Time    Version     Size        File name - 30-Jul-2003    10:32   5.0.0.778   281,360     Mq1repl.dll 17-Jun-2003    09:33   5.0.0.778    14,096     Mq1sync.exe 30-Jul-2003    10:19   5.0.0.781    76,144     Mqac.sys 30-Jul-2003    10:32   5.0.0.773   217,360     Mqads.dll 30-Oct-2002    08:43   5.0.0.761    25,360     Mqbkup.exe 30-Jul-2003    10:32   5.0.0.778    76,560     Mqdscli.dll 30-Jul-2003    10:32   5.0.0.773    42,256     Mqdssrv.dll 21-Oct-2002    12:31   5.0.0.759    98,064     Mqmig.exe 30-Jul-2003    10:32   5.0.0.759   265,488     Mqmigrat.dll 30-Jul-2003    10:32   5.0.0.740   222,480     Mqoa.dll 30-Jul-2003    10:32   5.0.0.762     8,464     Mqperf.dll 30-Jul-2003    10:32   5.0.0.780   428,816     Mqqm.dll 30-Jul-2003    10:32   5.0.0.778   102,672     Mqrt.dll 30-Jul-2003 10:32  5.0.0.776    70,928     Mqsec.dll 30-Jul-2003    10:32   5.0.0.781   400,656     Mqsnap.dll 30-Jul-2003    10:32   5.0.0.762    23,824     Mqupgrd.dll 30-Jul-2003 10:32  5.0.0.778   110,864     Mqutil.dll 30-Jul-2003    10:32   5.0.0.748    64,784     Msmq.cpl



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

