Microsoft KB Archive/288595

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WMI SNMP Provider Cannot Handle Objects Defined as BITS

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Q288595

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The information in this article applies to:


 * Windows Management Instrumentation, version 1.5, used with:
 * the operating system: Microsoft Windows 2000

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SYMPTOMS
The Windows Management Instrumentation (WMI) SNMP provider does not properly handle data values that are mapped to SNMP &quot;BITS&quot; variables. The SNMP provider cannot set or retrieve the data value of &quot;BITS&quot; type variables.

RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The fix for this problem is contained in the following Microsoft Knowledge Base article:

"Q288586 WMI SNMP Provider's GetObject or GetObjectAsync Function Returns an Invalid Index Value"

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

"Q265173 The Datacenter Program and Windows 2000 Datacenter Server Product" For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

"Q296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot" For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

"Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes" Additional query words: WMI SNMP

Keywords : kbWin2000PreSP3Fix

Issue type : kbbug

Technology : kbWMISearch kbAudDeveloper