Microsoft KB Archive/299422

= Check Mark Does Not Appear Next to My Site's Name When a User Signs Out of My Site =

Article ID: 299422

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Passport 1.4

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This article was previously published under Q299422



SYMPTOMS
A check mark does not appear next to my site's name when a user signs out of my site.



CAUSE
This problem occurs when the expire-cookie page does not specify the content type correctly or there is a problem deleting the Passport cookies.



MORE INFORMATION
Cookies may not be deleted from a site for one of several reasons. Test the following items to isolate the cause of the issue:
 * Does your cookie-delete page actually return an image?
 * Does your cookie-delete page attempt to send any content other than the image to the client browser?
 * Is the content type in the header being set to something other than &quot;image/gif&quot; or &quot;image/jpeg&quot;?

Your cookie-delete page should always return an image unless there is some reason why the cookie-delete operation has failed or should fail. Your cookie-delete page is called as an image source (not as a file include) when it is integrated into the Passport network-wide sign-out page that is actually connected to when a user clicks a Sign Out link. This page deletes cookies as served by all Passport participant sites that the user signed in to during that session.

If you believe the problem is caused by a failure to delete the Passport cookies, see the following article in the Microsoft Knowledge Base:

299353 Passport Cookies Are Not Deleted When a User Signs Out

