Microsoft KB Archive/267395

= Standby and Hibernate Do Not Work with McAfee Guard Dog 2.0 =

Article ID: 267395

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q267395



SYMPTOMS
When you are using your computer, you may experience one or more of the following symptoms:
 * After your computer enters Standby mode, you may be unable to resume your computer.
 * When you try to enter Hibernate mode, your computer may not be able to do so, and your hardware may not shut down.
 * You may be unable to run ScanDisk.



CAUSE
This issue can occur if you are running the McAfee Guard Dog version 2.0 program. McAfee Guard Dog version 2.0 is not fully compatible with Windows 98 Second Edition and Windows Millennium Edition (Me).



RESOLUTION
To resolve this issue, contact McAfee to inquire about the availability of a version of McAfee Guard Dog that is fully compatible with Windows 98 Second Edition and Windows Me. For information about how to contact McAfee, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbnofix kbprb KB267395

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