Microsoft KB Archive/159024

= Microsoft Knowledge Base =

PRB: Sentinel Drivers on Raptors
Last reviewed: February 12, 1997

Article ID: Q159024

The information in this article applies to:


 * Softimage 3D for Windows NT, version 3.51

SYMPTOMS
When you install new sentinel drivers on the Raptor, the install program that comes with Sentinel drivers cannot read the Raptor port.

RESOLUTION
In this procedure you remove and reinstall the Sentinel driver:


 * 1) From Control Panel, double-click the Drivers icon and remove the current Sentinel driver.
 * 2) Shut down and reboot your computer.
 * 3) Open Drivers again and select Add a Driver.
 * 4) Select the Alpha Sentinel driver (assuming that you have an Alpha Raptor).
 * 5) When the installation is complete, shut down and reboot your computer.
 * 6) Open Drivers and select the Sentinel driver then press Setup.
 * 7) In Setup, change the Port Type from Auto Detect to IBM AT.
 * 8) Once again, shut down your computer and then restart it.

Now the driver can read port.