Microsoft KB Archive/231319

= OL97: Recurring Appointments and All-day Events Not Showing as Busy In Planner =

Article ID: 231319

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q231319



SYMPTOMS
When you have recurring appointments overlapping all-day events, both marked as busy, not all of the time is shown as busy in the Outlook planner. When you enter a series of recurring appointments, followed by an all-day event that lasts several weeks and overlaps the appointments, you would expect all the time to be marked as busy. However if you look in the planner, some of the days between the recurring appointments that should be marked as busy, because of the all day event, are marked as free. This can also be seen clearly in the monthly calendar view, where all days covering the recurring appointment and the all-day event should be marked in bold. You will see several days not marked as bold (i.e. the days that are shown in the meeting planner as free)



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

File name    Version                      Language --- Outllib.dll  08.04.00.6324 (Outlook 97)   English (United States)

The German version of this fix should have the following file attributes or later:

File name    Version                      Language

Outllib.dll  08.04.00.6324 (Outlook 97)   German (Standard)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB231319

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