Microsoft KB Archive/256981

= SideWinder: Computer hangs after completing Power On Self Test =

Article ID: 256981

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliMouse with IntelliEye
 * Microsoft SideWinder Dual Strike
 * Microsoft SideWinder Force Feedback 2
 * Microsoft SideWinder Force Feedback Wheel
 * Microsoft SideWinder Freestyle Pro
 * Microsoft SideWinder Game Pad Pro
 * Microsoft SideWinder Game Voice
 * Microsoft SideWinder Plug & Play Game Pad
 * Microsoft SideWinder Precision 2 1.0
 * Microsoft SideWinder Precision Pro
 * Microsoft SideWinder Precision Racing Wheel
 * Microsoft SideWinder Strategic Commander

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This article was previously published under Q256981



SYMPTOMS
When you restart your computer after you connect one of the Microsoft IntelliMouse pointing devices or Microsoft SideWinder game controllers that are listed in the "Applies To" section, your computer may stop responding after completing the POST (Power On Self Test).

This symptom often occurs during or shortly after the memory test.



CAUSE
This issue may occur if the following conditions are true:
 * A GigaByte GA-7IX motherboard is installed in the computer.
 * You connected the IntelliMouse pointing device or SideWinder game controller to a USB (Universal Serial Bus) hub.



RESOLUTION
To resolve this issue, download and install a BIOS update for the GigaByte GA-7IX motherboard from the following GigaByte Web site:

http://tw2005.giga-byte.com/MotherBoard/Products/Products_GA-7IX.htm

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. To work around this issue, connect the IntelliMouse pointing device or SideWinder game controller directly to a USB port in your computer.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 side winder sw mainboard hangs lock freeze

Keywords: kb3rdparty kbhardware kbprb KB256981

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