Microsoft KB Archive/327303

= Outlook Express may stop working after receiving a &quot;Mailbox full&quot; message =

Article ID: 327303

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Outlook Express 6.0
 * Microsoft Outlook Express 6.0
 * Microsoft Outlook Express 6.0
 * Microsoft Outlook Express 6.0
 * Microsoft Outlook Express 6.0

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This article was previously published under Q327303



SYMPTOMS
If you use Outlook Express 6 as an e-mail client with an IMAP mail server, Outlook Express may stop working randomly when the mailbox on the server becomes full. You may receive messages that warn you that your mailbox is full, or you may receive any of the following error messages:

Msimn.exe - Application error:

The Instruction at &quot;0x77f6750b&quot; referenced memory at &quot;0x00000058&quot;. The memory could not be read

Your IMAP server wishes to alert you to the following: (100) Your mailbox is full. Delete messages you no longer require



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size    File name --  01-Aug-2002  04:24  6.0.2720.100  580 KB  Inetcomm.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix KB327303

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