Microsoft KB Archive/130474

Bank On-Line: Download May Not Find Correct Transaction Match

PSS ID Number: Q130474 Article last modified on 07-16-1997

3.00 3.00a

WINDOWS

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========================================================= 3.00 3.00a WINDOWS kbusage kbprb kbbuglist

= SYMPTOMS =

When you try to match downloaded transactions from Bank On-Line, Money may have trouble matching some transactions.

This is most likely to occur with transactions lacking check numbers, such as ATM transactions.

= CAUSE =

When Money tries to match a transaction without a check number, it uses a process that examines transactions within a certain date range with the exact dollar amount. If the transaction that best meets this criteria has already been reconciled, the transaction will not be matched.

= RESOLUTION =

Set Money’s Bank On-Line options to ask you to confirm every transaction. Use the following steps:


 * 1) From the Tools menu, choose Options. Choose Bank On-Line.
 * 2) In the Confirm That A Transactions Matches section, select Every Transaction in the Ask Me To Confirm section.
 * 3) Choose OK.

= MORE INFORMATION =

After you download transaction records, Microsoft Money attempts to find a match and update the account. If the payment or deposit that Money is trying to match does not contain a check number, Money tries to find the transaction using the following process:


 * 1) Money scrolls through the account to find all transactions within the date range that have the same dollar amount.
 * 2) Money selects the transaction with the closest date to the downloaded transaction.

Using this criteria, Money may match a transaction with a previously reconciled transaction. If this occurs, the new transaction is merged with the existing transaction and will not appear in the account book.

However, using the steps outlined in the Resolution section of this article, provides you the opportunity to confirm or deny any matches Money makes. This prevents Money from matching a previously reconciled transaction.

Microsoft has confirmed this to be a problem in Money versions 3.0 and 3.0a for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbusage kbprb kbbuglist KBSubcategory: kbonline

Additional reference words: w_money 3.x 3.00 3.00a

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========================================================= Keywords : kbonline kbbuglist Version : 3.00 3.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.