Microsoft KB Archive/308513

= PRB: Messaging Port Configured to Use the HTTPS Protocol Fails with Error Code 8009030e =

Article ID: 308513

Article Last Modified on 11/5/2003

-

APPLIES TO


 * Microsoft BizTalk Server 2000 Standard Edition

-



This article was previously published under Q308513



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you configure a BizTalk Server Messaging Port to use the HTTPS transport, the Messaging Port fails to process documents and an error similar to the following occurs in the BizTalk Server application log:

Event Type: Error Event Source:  BizTalk Server Event Category: Document Processing Event ID:           324 Date:      9/25/2001 Time:      11:44:42 AM User:       N/A Computer:           BIZTALKSERVER Description: An error occurred in BizTalk Server. Details: --- An error occurred during transmission: The specified client certificate cannot be loaded. Request information:

Proxy: Proxy port:80 URL:https://webserver/httpreceive/biztalkhttpreceive.dll Content-Type:text/plain; charset=&quot;utf-8&quot; User name: Client certificate: Request body:3313 Bytes Timeout duration (seconds): 99 Error code:8009030e The server encountered a transport error while processing the messaging port &quot;HTTPS&quot;, which uses a transport component with a ProgID of &quot;BizTalk.SendHTTPX.1&quot;. All retry transmissions failed. No credentials are available in the security package The server could not finish processing messaging port &quot;HTTPS&quot;. Suspended Queue ID: &quot;{8473FEAA-AADF-4A2D-9414-C35B466CB953}&quot; No credentials are available in the security package



CAUSE
This error can occur if the account that the BizTalk Messaging Service is running under does not have full control permissions to the following registry key on the BizTalk Server computer:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates



RESOLUTION
Give the account that the BizTalk Messaging Service is running under full control permissions following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To modify the registry permissions in Windows 2000:  Click Start, click Run, and then type &quot; regedt32.exe . Click OK. Locate the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SystemCertificates

 On the Security menu, click Permissions, and give the account in question full control permissions to this registry key.

<div class="status_section">

STATUS
This behavior is by design.

<div class="moreinformation_section">

MORE INFORMATION
To determine the account that the BizTalk Messaging Service is running under the context of, click Start, click Programs, click Administrative Tools, and then click Services. Double-click the BizTalk Messaging Service, and then click the Log On tab.

Keywords: kbprb KB308513

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.