Microsoft KB Archive/838009

= Actual Work submitted by a resource in Project Web Access appears incorrect after you synchronize in Project 2003 =

Article ID: 838009

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Office Project Professional 2003
 * Microsoft Office Project Standard 2003

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SYMPTOMS
When a project manager selects Sync to Protected Actuals after a resource has pressed DELETE or BACKSPACE to remove Actual Work from their timesheet in Microsoft Project Web Access (PWA), the deleted actuals may be added back into the project plan during synchronization.



RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Microsoft Office 2003 service pack, you do not have to install the hotfix.

Service pack information
This problem is corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

How to obtain the hotfix
This issue is fixed in the Microsoft Office Project 2003 Hotfix Package that is dated March 15, 2004. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

838026 Microsoft Project 2003 hotfix package: March 15, 2004



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Office 2003 Service Pack 1.

Keywords: kbbug kbfix kbqfe kboffice2003presp1fix kboffice2003sp1fix kbproject2003sp1fix kbhotfixserver KB838009

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