Microsoft KB Archive/829820

= Error 123 when a package that contains non-English Unicode characters in the file name or in the folder name is compressed =

Article ID: 829820

Article Last Modified on 11/3/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003
 * Microsoft Systems Management Server 2.0 Standard Edition

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SYMPTOMS
When you configure a package to maintain a compressed copy of the source files on distribution points, the Microsoft Systems Management Server (SMS) Distribution Manager component may not compress the package source files as expected. In this scenario, you may see an entry that resembles the following in the Distmgr.log on the SMS site:

Starting to compress C:\Advert_CSH‚Japanese characters to C:\_S Mcmow.TMP for package CSH00003 Cannot open source file C:\Advert_CSH, Win32 Error = 123 CTool::CompressAndAppendFile failed, error = 3, win32 = 123, filename = (null) Cannot compress C:\Advert_CSH‚Japanese characters to C:\_S Mcmow.TMP, last failed file is, Win32 error = 123 STATMSG: ID=2309 SEV=E LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_DISTRIBUTION_MANAGER&quot; SYS=P7CUSHING SITE=CSH PID=968 TID=1388 GMTDATE=Tue Aug 26 02:11:14.634 2003 ISTR0=&quot;CSH00003&quot; ISTR1=&quot;C:\Advert_CSH‚è‚æ™Š™Š™ˆí‚ë&quot; ISTR2=&quot;&quot; ISTR3=&quot;C:\_S Mcmow.TMP&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=1 AID0=400 AVAL0=&quot;CSH00003&quot; Cannot create the compressed copy for package CSH00003.



CAUSE
This problem occurs because SMS is not fully Unicode-aware.



MORE INFORMATION
When characters that use a double-byte character set (DBCS) are used in the file name or in the folder name, these characters cannot be mapped to a DBCS equivalent. As a result, the &quot;?&quot; character is substituted in the file name. Therefore, the path that is used to compress the package is incorrect, and the compression operation fails with error 123 (&quot;file name is incorrect&quot;). Newer versions of Microsoft Windows contain more characters that are not supported in SMS than do older versions of Windows.

This problem has been reported as occurring on SMS 2.0 and SMS 2003 sites that are installed on Japanese, Chinese, and Russian Windows server operating systems. Other operating systems that use DBCS code pages may also be affected.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbinterop kbsoftwaredist kbnofix kbbug KB829820

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