Microsoft KB Archive/68365

PCMail: Err Msg: Could Not Find Mail System Database

PSS ID Number: Q68365 Article last modified on 10-28-1992

2.10 MS-DOS

Summary: The error message “Error: could not find mail system data base” usually results from incorrect network-drive mapping to the installed Mail database.

More Information: The error message results when the MASTER.GLB file cannot be found by the Mail clients, or Admin or DynaAdmin program. The MASTER.GLB file contains all of the primary information about the Mail database. The DOS Client, Admin, and DynaAdmin programs first look for the use of the -d (drive) parameter on the command line. For example: Admin -dP where “P” is the mail database drive. The Windows Client program uses the “drive=” line in the [Mail] section of the WIN.INI. For example: [MAIL] drive=P: If either of these parameters do not exist, the respective client will look for drive M to be assigned as the Mail database as a default. During startup of a given client (MS-DOS, Windows, etc.), the database drive letter is appended to the character string “GLB.GLB” and an attempt is made to open and read the contents of the file. If this fails, then the error message is displayed. To determine the Mail database drive letter for MS Net-compatible networks, use the Net Use command to display all drives in use. To determine the Mail database drive letter for Novell networks, use the MAP command to display all drives in use. If the Advanced Security feature or the Dynamic Drive Administrator is being used, the above methods to determine the Mail database WILL NOT WORK and you should consult your systems administrator for the drive information.

Copyright Microsoft Corporation 1992.