Microsoft KB Archive/319230

= Getright.exe May Cause an Error Message =

Article ID: 319230

Article Last Modified on 3/19/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q319230



SYMPTOMS
While you are running GetRight by Headlight Software, you may receive the following error message:

Getright.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name      App version   Module name   Module version   Offset

Getright.exe  4.5.2.1       Ntdll.dll     5.1.2600.0       00002216



CAUSE
There is a known issue with this version of GetRight and Windows XP.



RESOLUTION
Headlight Software has released a new version of GetRight that addresses this issue. For more information, visit the GetRight Web site:

http://www.getright.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB319230

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