Microsoft KB Archive/162596

= WD97: Products That Qualify for the Word Upgrade =

Article ID: 162596

Article Last Modified on 8/17/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q162596



SUMMARY
Microsoft Word 97 is available in two versions: a retail version which can be installed on any compatible computer, and an upgrade version which requires that you have a qualifying product installed on your computer or that you have Disk 1 from the qualifying product available when you run the Setup program.

NOTE: The retail version does not require a qualifying product.

This article lists the products that qualify you to use the upgrade version of Microsoft Word 97.



MORE INFORMATION
    Category/Product     Eligible Versions      Eligible Upgrade for Retail Customers  Versions for Volume (for example,      License Purchasers                          someone getting a       (for example, a                          copy of Microsoft       business buying Word 97 at a local    multiple licenses retail store)      for Microsoft Word                                                        97) -  Word Processors -  If you are currently a licensed user of one of the following Word Processors, you can acquire Microsoft Word 97 at the special upgrade price. -  Microsoft Word       Versions 2.0 or       Versions 2.0 or                         later for            later for MS-DOS and all      MS-DOS and all versions for        versions for Windows and Windows Windows, Windows NT                         NT Workstation       Workstation, and Macintosh -  WordPerfect           Versions 4.0 to 5.1   Versions 4.0 to 5.1 for MS-DOS and       for MS-DOS and versions 5.1 to 6.0  versions 5.1 to 6.0 for Windows          for Windows

NOTE: This list applies to the U.S. English version of Microsoft Word 97 only.

When you install Microsoft Word 97, the Setup program may not correctly recognize that you have one or more of the qualifying products installed on your computer. If this occurs and you are unable to install Microsoft Word 97, contact Microsoft Product Support Services. When you speak to a support professional, inform them that you have a qualifying product as listed in Microsoft Knowledge Base article 162596.

For information about how to contact Microsoft Support, see the following Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Additional query words: 97 8.00 word8 word97 compliance ccp eligible

Keywords: kbfaq kbinfo kbpolicy kbsetup KB162596

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