Microsoft KB Archive/218301

= OL2000: (CW) Duplicate Out Of Office Messages =

Article ID: 218301

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218301



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
When you use the Out Of Office Assistant to turn on an out of office notice, recipients may receive two notices instead of one.



CAUSE
This problem can occur when a server-side rule is orphaned on the server. You cannot edit an orphaned rule. When you open the Out Of Office Assistant I am currently out of the office will be selected and include a message. Under These rules will apply to incoming messages while you are out of the office you will see the orphaned rule that is causing the problem.



RESOLUTION
To remove the second out of office notification, follow these steps:
 * 1) On the Tools menu, click Out of Office Assistant.
 * 2) Click the rule under These rules will apply to incoming messages while you are out of the office.
 * 3) Click Delete Rule and then click OK.

After you have removed the problem rule, you can use the Out of Office Assistant to create a new server-side rule.

Additional query words: OL2K

Keywords: kbprb KB218301

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