Microsoft KB Archive/322606

= Keyboard Stops Working After You Install IntelliType Software =

Article ID: 322606

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft IntelliType 1.1 for Macintosh
 * Microsoft IntelliType 2.0

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This article was previously published under Q322606



SYMPTOMS
After you install the IntelliType software on a computer that runs Mac OS 9.x, the keyboard does not work as expected. The hotkeys are fully functional, but when you press a character key on the keyboard, the characters do not appear on the monitor.



CAUSE
This problem may occur if you have a third-party USB device installed on your computer.



RESOLUTION
There is currently no confirmed resolution for this problem.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mac qwerty

Keywords: kbprb KB322606

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