Microsoft KB Archive/63128

“Out of Memory” Message When Installing Printers on a Network

PSS ID Number: Q63128 Article last modified on 11-02-1994

5.00

MS-DOS

= SUMMARY =

Performing the following steps may produce an “out of memory” message with the Word 5.00 Setup program:


 * 1) Run Setup to install Word 5.00 on a network.
 * 2) Choose the “Copy printer support to hard disk” option from the Setup Menu.
 * 3) Enter zero (0) to install support for all of the printers listed.
 * 4) After Setup finishes installing all of the printer drivers and returns to the Setup Menu, choose the “Finish and quit Setup” option.
 * 5) Repeat Steps 1, 2, and 3.

= MORE INFORMATION =

This problems occurs because Setup appends the file PRD.ASC to the existing copy of PRD.ASC in memory, doubling its size. Setup will try to load PRD.ASC into memory when the SETUP USER command is used to install Word 5.00 for a workstation on the network. When this larger file is loaded into memory, Setup runs out of memory and cannot continue.

To prevent this problem from occurring, remove the PRD.ASC file from the Word 5.00 program directory on the file server, then rerun Setup and select the “Copy printer support to hard disk” option to re-create a correct PRD.ASC.

Note: If the PRD.ASC file is deleted from the Word 5.00 program directory, users on the network who attempt to copy printer support to their network workstations with the SETUP USER command will not be given any printer choices.

KBCategory: kbsetup kbnetwork KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.