Microsoft KB Archive/149686

= Microsoft Knowledge Base =

Cannot Navigate from Online Viewer Titles at 2400 bps
Last reviewed: July 17, 1997

Article ID: Q149686

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3

SYMPTOMS
When you connect to MSN, The Microsoft Network, at 2400 bps and open an Online Viewer title such as MSN Today, you may be unable to close the title or to navigate to another location on MSN.

CAUSE
Online Viewer titles are designed to function at modem speeds higher than 2400 bps. You may be able to navigate, but it will be very slow.

RESOLUTION
To close an Online Viewer title, press CTRL+ALT+DELETE to open the Close Program dialog box. Click the title, and then click End Task.

To prevent this problem, connect to MSN at a modem speed greater than 2400 bps.