Microsoft KB Archive/823874

= Access Does Not Start After You Modify the Terminal Server Registry to Return the User Name Instead of the Computer Name =

Article ID: 823874

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you use the procedure that is described in the following Microsoft Knowledge Base article to modify the behavior of Microsoft Access on a Windows Server 2003-based server that has Terminal Server enabled, Access does not start:

186499 Terminal Server Registry Settings for Applications

Specifically, this problem occurs when you modify the Terminal server registry so that Access returns the user name instead of the computer name.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Version        Size        File name 22-Jul-2003 22:36     5.2.3790.71     55,808   Tsappcmp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The problem that is described in the “Symptoms” section of this article occurs when you use the following procedure to modify the registry so that Access returns the user name instead of the computer name:  Start Registry Editor. Locate and then click the following registry key:

 Double-click the  DWORD value. In the Data value box, type 81c, and then click OK.

The value 81c hexadecimal (2076) is calculated by adding 80c hexadecimal (2060) (the Access default value) plus 0x00000010 (16) (the value that returns the user name instead of the computer name). Quit Registry Editor.</li></ol>

Keywords: kbhotfixserver kbqfe kbwinservperf kbtermserv kbbug kbfix kbqfe kbwinserv2003presp1fix KB823874

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