Microsoft KB Archive/315311

= You receive a &quot;Windows could not start because the following file is missing or corrupt: Isapnp.sys&quot; error message at startup =

Article ID: 315311

Article Last Modified on 5/29/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q315311



SYMPTOMS
When you try to start Microsoft Windows XP or Microsoft Windows 2000, you may receive one of the following error messages, depending on your operating system.

Windows XP

Windows could not start because the following file is missing or corrupt:

\windows\System32\Drivers\Isapnp.sys

Windows 2000

Windows could not start because the following file is missing or corrupt:

\Winnt\System32\Drivers\Isapnp.sys



CAUSE
This issue may occur if the Isapnp.sys file is damaged or is not present in the path that the error message specifies.



RESOLUTION
To resolve this issue, use Recovery Console to replace the Isapnp.sys file.

Windows XP
To replace the Isapnp.sys file in Windows XP, follow these steps:  Start the computer from the Windows XP CD-ROM. At the Welcome to Setup screen, press R to start Recovery Console. If you have a dual-boot or a multiple-boot computer, type the number that corresponds to your Windows XP installation when you are prompted to select the Windows installation to log on to, and then press ENTER. When you are prompted for the Administrator password, type the password, and then press ENTER.

Note If the administrator password is blank, just press ENTER. At the C:\Windows prompt, type the following command, and then press ENTER:

ren c:\windows\system32\drivers\isapnp.sys isapnp.old

Note The steps in this article assume that you installed Windows XP to the C: drive. The actual location of your Windows installation may vary. At the C:\Windows prompt, type the following command, and then press ENTER:

expand :\i386\isapnp.sy_ c:\windows\system32\drivers\isapnp.sys

For example, type:

expand d:\i386\isapnp.sy_ c:\windows\system32\drivers

</li> After the file is successfully expanded, type exit, and then press ENTER to exit Recovery Console.</li> Restart the computer.</li></ol>

Windows 2000
To replace the Isapnp.sys file in Windows 2000, follow these steps: <ol> Start the computer from the Windows 2000 CD-ROM.</li> At the Welcome to Setup screen, press R to repair, and then press C to start Recovery Console.</li> At the C:\Winnt prompt, type the following command, and then press ENTER:

expand :\i386\isapnp.sy_ c:\winnt\system32\drivers\isapnp.sys

For example, type:

expand d:\i386\isapnp.sy_ c:\winnt\system32\drivers

Note The steps in this article assume that you installed Windows 2000 to the C: drive. The actual location of your Windows installation may vary.</li> After the file is successfully expanded, type exit to exit Recovery Console.</li> Restart the computer.</li></ol>

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

307654 How to install and use the Recovery Console in Windows XP

Keywords: kbenv kberrmsg kbprb kbsetup KB315311

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