Microsoft KB Archive/897664

= FIX: Event ID 5896 is logged every 15 to 60 seconds on a server that is running the Provisioning Audit and Recovery Service component in Microsoft Provisioning System 2.0 =

Article ID: 897664

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Provisioning System
 * Microsoft Solution Offering - Hosting Messaging and Collaboration Solution

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SYMPTOMS
In Microsoft Provisioning System 2.0, the following event is logged in the application event log every 15 to 60 seconds on a server that is running the Provisioning Audit and Recovery Service component: Source: Provisioning Audit and Recovery Service

Event ID: 5896

Computer: MPS01

Description:

Error occurred while moving records to the audit log database. SQL server reported errors: Multiple-step OLE DB operation generated errors. Check each OLE DB status value, if available. No work was done.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Microsoft Provisioning System 2.0 installed on the computer. Microsoft Provisioning System 2.0 is included in Microsoft Hosted Messaging and Collaboration 3.0.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name -  18-Apr-2005  12:56  13.4.408.0  206,128  MPFListener.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
If you are concerned about the event log filling with auditing errors, you can disable Error Auditing. To do this, follow these steps:
 * 1) Log on to the Microsoft Provisioning System server (MPS01) by using an account that is a member of the domain administrators group.
 * 2) Click Start, click All Programs, click Microsoft Provisioning Server, and then click Provisioning Manager.
 * 3) Expand the Provisioning Servers node.
 * 4) Right-click the Provisioning Engines node, and then click Properties.
 * 5) Click the General tab, and then double-click Audit Level.
 * 6) Click to clear the following audit level check boxes:
 * 7) * Transactions with Errors
 * 8) * Aborted transactions
 * 9) * Errors
 * 10) * Aborted Procedures
 * 11) * Failed Procedures
 * 12) Click OK, click Apply, and then click OK.

Note If you have already followed these steps before you apply this hotfix, reenable Error Auditing so that any errors that occur in the future will be logged. To reenable Error Auditing, follow these steps, but in step 6, click to select the audit level check boxes that are listed.

Additional query words: MPS HMC

Keywords: kbqfe kbhotfixserver kbbug kbfix kbprb KB897664

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