Microsoft KB Archive/276213

= Spurious Pop-up Messages When You Insert a New Link Service =

Article ID: 276213

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft SNA Server 4.0 Service Pack 3
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0 Service Pack 2

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This article was previously published under Q276213



SYMPTOMS
After you insert a new link service and shut down SNA Manager, when you reopen SNA Manager, you may receive a message stating that SNA Manager is deleting link services. Depending on the version of the Service Pack that you have installed, the link services may actually be removed from the Com.cfg file.



RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



WORKAROUND
Stop the SNA Server service or configure the new link service to a connection.



STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0.

This problem was first corrected in SNA Server 4.0 Service Pack 4.



Step to Reproduce Behavior

 * 1) Add a Data Link Control (DLC) link service.
 * 2) Save the configuration.
 * 3) Close SNA Manager.
 * 4) Open SNA Manager.

Depending on which version of SNA Server (SP1, SP2, or SP3) that you have installed, you may see the following results:


 * SP1: The 1st link service may be deleted.
 * SP2: All previous link services may be deleted.
 * SP3: You may receive a message that states that it is deleting link services, but nothing is deleted.

This only happens when you insert a link service while the SNA Server service is active, with active links, and you do not configure the new link service to a connection.

Additional query words: HIS 2000

Keywords: kbbug kbfix kbqfe kbsna400presp4fix kbsna400sp4fix KB276213

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