Microsoft KB Archive/329874

= Memory Leak In Toke And SeTd Tags =

PSS ID Number: 329874

Article Last Modified on 5/27/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server

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This article was previously published under Q329874



SYMPTOMS
If your Windows 2000 Server-based computer runs Panda Antivirus Software, you may notice a memory leak in the Token object (Toke) and Security Token dynamic part (SeTd) tags. Additionally, your computer may log the following event messages in the system event log: Event Type: Error

Event Source: Srv

Event Category: None

Event ID: 2020

Date:

Time:

User: N/A

Computer:

Description:

The server was unable to allocate from the system paged pool because the pool was empty.

-and-

Event Type: Error

Event Source: Srv

Event Category: None

Event ID: 2000

Date:

Time:

User: N/A

Computer:

Description:

The server's call to a system service failed unexpectedly.



CAUSE
This behavior occurs because your Windows 2000 Server-based computer is running Panda Antivirus Software.



RESOLUTION
To resolve this behavior, contact Panda Software for additional information and a patch for your antivirus software. To do so, use the following Panda Software contact information:

General:

Panda Software

230 N. Maryland, Suite 303 P.0. Box 10578 Glendale

CA 91209

Phone: (818) 553-0599

Fax: (818) 543-6910

E-mail Panda: info.usa@pandasoftware.com

Technical Support:

Phone: (818)543-6950

Fax: (818) 543-6910

E-mail: techsupport.usa@pandasoftware.com



MORE INFORMATION
To diagnose memory leaks, you can use the Poolmon.exe program that is included on your Windows 2000 Server CD as one of the Support Tools. For detailed information about the Poolmon.exe program, see the Windows 2000 Support Tools Help. For information about how to install and use the Windows 2000 Support Tools and Support Tools Help, see the file Sreadme.doc file in the Support\Tools folder of the Windows 2000 CD.

For additional information about Poolmon.exe, click the following article number to view the article in the Microsoft Knowledge Base:

177415 How to Use Poolmon to Troubleshoot Kernel Mode Memory Leaks

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Keywords: kbprb KB329874

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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