Microsoft KB Archive/828646

= Virus scanning and Messaging Database corruption may occur when an Exchange 2003 computer sends public folder replication e-mail =

Article ID: 828646

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
When a computer that is running Microsoft Exchange Server 2003 sends public folder replication e-mail, virus scanning may occur. Corruption of the Messaging Database (MDB) may also occur.



CAUSE
This problem may occur if a database transaction is improperly written because of an error that causes an unbalanced transaction state. This state permits virus scanning to be performed on outbound replication e-mail messages if virus scanning is installed and enabled. This state may also lead to database corruption. Database corruption does not automatically occur in this situation, but after you install this hotfix, run the Isinteg.exe tool to verify the integrity of the databases. For additional information about the Isinteg.exe tool, click the following article number to view the article in the Microsoft Knowledge Base:

301460 Exchange command-line parameters for the Isinteg.exe tool



Cumulative rollup information
To resolve this problem, obtain the Exchange Server 2003 Post-RTM Store Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

838236 Exchange Server 2003 post-RTM Store rollup

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: STORE

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 09-Sep-2003 01:47  6.5.6980.24        49,152  Mdbevent.dll 09-Sep-2003 02:25  6.5.6980.24     3,186,176  Mdbmsg.dll 09-Sep-2003 01:49  6.5.6980.24        24,064  Mdbrole.dll 09-Sep-2003 03:10  6.5.6980.24        13,312  Mdbtask.dll 09-Sep-2003 03:07  6.5.6980.24     5,038,592  Store.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: xadm EcBeginTransaction

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug kbexchange2003presp1fix KB828646

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