Microsoft KB Archive/934207

= Systems Management Server 2003 reports that contain an ampersand character do not return expected results =

Article ID: 934207

Article Last Modified on 4/16/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
Consider the following scenario:
 * You install Microsoft Systems Management Server (SMS) 2003 Service Pack 2 (SP2).
 * You use the SMS Administrator Console to run a report, such as a software inventory report.
 * The report contains an ampersand character (&) in the query data.

In this scenario, the ampersand character is converted to &amp. Also, the report contains no information.



CAUSE
This problem occurs because the HTML encoding process coverts the ampersand characters in the query data to &amp. Then, the HTML encoding process submits the information to Microsoft SQL Server. In this scenario, &amp breaks the query.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have SMS 2003 SP2 installed on the computer.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbsms2003bug kbfix kbqfe kbexpertiseinter kbsms2003spfix KB934207

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