Microsoft KB Archive/828710

= The body of an e-mail message does not appear as expected in an OWA 2003 e-mail message that contains Korean DBCS characters =

Article ID: 828710

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
If you receive an e-mail message that contains Korean double-byte character set (DBCS) characters in the Subject box and in the body of the e-mail message in Outlook Web Access (OWA) 2003, the body of the e-mail message does not appear as expected.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 2003.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size     File name -  02-Oct-2003  14:10  6.5.6980.32   199,680  Exmime.dll



WORKAROUND
To work around this problem, change the encoding of the e-mail message from UTF-8 to Korean.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 1.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XCCC

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbqfe kbexchange2003sp1fix kbexchangeowa kbbug kbfix KB828710

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