Microsoft KB Archive/153817

= SMS: Inventory Fails if Removable Media Drive Has No Disk =

Article ID: 153817

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition
 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q153817





SYMPTOMS
If a client has a removable media drive, such as ZIP Disk or Bernoulli, and inventory is run against the client when there is no media in drive, inventory fails with the following error messages:

HARDWARE INVENTORY PHASE

-[22%]-

Not Ready Reading Drive D

Abort, Retry, Fail?

NOTE: If you press A for Abort, you are instructed to select another default drive and INVDOS halts. If you press F for Fail, INVDOS continues.

SOFTWARE INVENTORY PHASE

-[100%}-

Not Ready Reading Drive D

Abort, Retry, Fail?



WORKAROUND
To work around this problem, create an SMSSAFE.TMP to skip the inventory check for the drive. Insert the necessary media into the drive prior to inventory.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. This problem has been corrected in the latest U.S. Service Pack for Microsoft Systems Management Server version 1.2. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms zip bernoulli iomega

Keywords: kbinventory kbnetwork KB153817

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