Microsoft KB Archive/245682

= IDE Controller Is Disabled in Device Manager If Secondary IDE Channel Is Disabled in the BIOS =

Article ID: 245682

Article Last Modified on 5/7/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q245682



SYMPTOMS
When you are running Windows 98 on a computer with a VIA Technologies integrated device electronics (IDE) controller that uses the Apollo Pro chip set, one or more of the following symptoms may occur if you disable the secondary IDE channel in the computer's Basic Input/Output System (BIOS):

Windows 98 Second Edition:
 * The IDE controller may be displayed as disabled in Device Manager, with an exclamation point in a yellow circle. Also, the device may show a resource conflict with an interrupt request (IRQ) resource.
 * You may be unable to enable or disable the IDE controller in Device Manager.

Windows 98:
 * Both IDE channels may appear as enabled in Device Manager (even though the secondary channel has been disabled in the BIOS).
 * Another device, such as a Universal Serial Bus (USB) controller, may appear as disabled in Device Manager, with a status of Code 12 (This device cannot find any free interrupt request (IRQ) resources to use).



RESOLUTION
Updates for this problem are available for Windows 98 Second Edition only. Microsoft recommends that customers who are experiencing this problem in Windows 98 either use the workaround described in the "Workaround" section of this article or upgrade to Windows 98 Second Edition if possible.

The following files are available for download from the Microsoft Download Center:

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For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English-language version of this fix should have the following file attributes or later: Date Time Version Size File name Platform -- 11/12/99 5:45pm 4.10.2223 16,256 Pcimp.pci Windows 98 Second Edition



WORKAROUND
You can work around this problem only by disabling the secondary channel on the IDE controller in Device Manager (instead of through the computer's BIOS setup routine).

For information about how to disable a device in Device Manager, click Start, click Help, click the Index tab, type device manager, and then double-click the Disabling Devices topic.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Keywords: kbhotfixserver kbqfe kbdownload kbenv kbgraphxlinkcritical kbhardware kbprb KB245682

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