Microsoft KB Archive/223772

= XFOR: Connector for cc:Mail Loops Trying to Import Same Message =

Article ID: 223772

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q223772





SYMPTOMS
The Microsoft Connector for Lotus cc:Mail loops trying to import the same message. If, for whatever reason, the connector receives a message that the cc:Mail IMPORT program returns result code 1 (contained in the description for event 59 in the application event log), it is likely that the cc:Mail IMPORT program will not delete the original .ccm file that it was asked to import. The result is that the connector continually tries to import the same message. A non-delivery report is written to the .und file for each attempt that is made to import the message; consequently, the .und file gets larger and larger.



CAUSE
The Exchange Connector for cc:Mail has been modified to work around this class of error from the cc:Mail import program, and remove the .ccm file from the import directory.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Exchange Connector for Lotus cc:Mail



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB223772

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