Microsoft KB Archive/69870

WinWord Err Msg:‘Word cannot open document template’ PSS ID Number: Q69870 Article last modified on 10-19-1993

1.00 1.10 1.10a 2.00 2.00a 2.00a-CD 2.00b 2.00c

WINDOWS

= SUMMARY =

Word for Windows returns the error:

Word cannot open this template

when you try to open a document if the template (.DOT file) the document was based on has been moved, renamed, or deleted.

Note: The name of the original template can be found from the File menu by selecting Summary Info and choosing the Statistics button.

= STATUS =

Microsoft has confirmed this to be a problem in the versions of Microsoft Word for Windows listed above. This problem was corrected in Word version 6.0 for Windows.

To obtain new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426-9400. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, call Microsoft International Customer Service at (206) 936-8661.

= MORE INFORMATION =

Word for Windows looks to the WINWORD directory for the .DOT file a document is based on unless a line has been added to the WIN.INI showing its new location.

If you want to move your .DOT files to another directory, and you have Word for Windows versions 1.00, 1.10 and 1.10a, add the following line to the [Microsoft Word] section of the WIN.INI:

[MICROSOFT WORD] DOT-PATH=PATHNAME (i.e. DOT-PATH=C:)

If you want to move your .DOT files to another directory, and you have Word for Windows versions 2.0, choose Options from the Tools menu and select WIN.INI for the Category. Make sure the application selected is Microsoft Word 2.0. In the Option box, type DOT-PATH and in the Setting box, type the path (i.e. C:) and choose the Set button. Choose the Close button.

Additional reference words: 2.0 2.00 w4wtemplate

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Copyright Microsoft Corporation 1993.