Microsoft KB Archive/843071

= Ktpass.exe may not create a Kerberos keytab file successfully when you use the /target switch and the /mapuser switch on a Windows Server 2003-based computer or on a Windows 2000-based computer =

Article ID: 843071

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
When you use the Ktpass tool (Ktpass.exe) with the /target switch and with the /mapuser switch to find a user principal name (UPN) and then you try to create a Kerberos keytab file on a Microsoft Windows Server 2003-based computer or on a Microsoft Windows 2000-based computer, ktpass.exe may not create the Kerberos keytab file successfully.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 64-Bit Edition
  Date         Time   Version            Size    File name        Platform 24-May-2004 23:06  5.2.3790.175      279,040  Ktpass.exe       IA-64

Windows Server 2003, 32-bit editions
  Date         Time   Version            Size    File name        Platform 24-May-2004 23:08  5.2.3790.175       81,920  Ktpass.exe       x86 Note This version of Ktpass.exe can also be used on a Windows 2000 Server-based computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinservnetwork kbsecurityservices kbbug kbfix kbwinserv2003presp1fix KB843071

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