Microsoft KB Archive/272491

= How to change passwords with MSN Companion =

PSS ID Number: 272491

Article Last Modified on 6/13/2003

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The information in this article applies to:


 * MSN Companion 1.0

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This article was previously published under Q272491



SUMMARY
How to change the password on the MSN Companion system.



If you know your password
To change an MSN Companion password


 * 1) On the MSN Companion Start page, click settings, and then click password.
 * 2) On the password settings page type your current password and click continue.
 * 3) Type the new password in the first text box, retype the new password in the ...confirm it box, and then click done to save settings.

A password must be at least eight (8) characters long, composed of letters (a-z) and numbers (0-9), but may contain no spaces.

Note: if you select lock this MSN Companion with my password so other people can't use it, then you will be asked for your password each time you connect to MSN, The Microsoft Network.

If you do not know your password
Call MSN Customer Service ask for for a password reset. The options to contact MSN support are located at http://support.microsoft.com/default.aspx?scid=sz;en-us;top

Customer Service will direct you to type a reset password into the device using the FIXIT pages. For more information on the FIXIT pages see Q278481 MSN Companion FIXIT Pages

If you have the password lock feature turned on you will turn the unit off and back on, and then type your reset password into the password lock box.

After connecting to MSN with your MSN Companion using your reset password, follow the steps above to change your password.

Additional query words: kbimu; msnaccount kbmsn password MSN Companion

Keywords: kbinfo KB272491

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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