Microsoft KB Archive/130153

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No Printout with Adobe PostScript Printer Driver 2.1.1

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Q130153

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you try to print to a PostScript printer on the network, either of the following problems may occur:

 Nothing is printed.  You receive a general protection (GP) fault error message similar to the following error message:

SPOOL32 caused a general protection fault in module ADOBEPS.DRV



CAUSE
These problems can occur if you are using the Adobe PostScript printer driver version 2.1.1. This printer driver cannot print over a network.

The Adobe PostScript printer driver version 2.1.1 appends a colon to the end of the network path before it calls OpenJob. The colon causes the network path to the print spooler to be invalid.

RESOLUTION
To resolve this problem, use either of the following methods:

 Update to a Windows 95 PostScript printer driver.  Print to a file, then copy the file to the network printer port. For information about how to do so, please see the following article in the Microsoft Knowledge Base: "Q128345 Troubleshooting Printing Problems in Windows 95/98"

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Technology : kbWin95search kbWin95