Microsoft KB Archive/84239

= Microsoft Knowledge Base =

Microsoft Test Support Service Letter BL0543; Phone Policy
Last reviewed: October 21, 1997

Article ID: Q84239

1.00 WINDOWS kbtool kbprg

The information in this article applies to:


 * Microsoft Test for Windows, version 1.0

SUMMARY
Below is the form letter that Microsoft sends in response to customers who send us unsolicited Microsoft Test letters, or who want to know what Microsoft support services are available for Microsoft Test version 1.0 for Windows.

This form letter is sent out from Microsoft Technical Support (MTS) as the following application note:

BL0543 &quot;Microsoft Test Support Service Letter&quot;

MORE INFORMATION
Note: Page 1 of 2 is shown below for this reply letter. Page 2 of 2, the &quot;Product Assistance Checklist,&quot; is shown in a separate article, which can be found by querying on the following words in the Microsoft Knowledge Base:

product and assistance and checklist

BL0543 &quot;Microsoft Test Support Service Letter&quot;
Dear Microsoft Test for Windows Customer:

Thank you for contacting us regarding Microsoft Test for Windows. Although we cannot respond to your technical questions by letter (unless solicited by Microsoft), we will forward your questions to our development team. This procedure provides our developers with customer feedback, which will make Microsoft's products even better. For fast answers to your technical questions, you can contact Microsoft directly through the following support services:

  Test for Windows support: (425) 635-7052 6 a.m. to 6 p.m. Pacific Time, Monday to Friday (except holidays) On this line, we will help you get Microsoft Test for Windows &quot;up and running&quot; as quickly as possible. We also answer &quot;how-to&quot; and advanced programming questions on this line. This support service is provided at no additional charge (but normal long-distance charges are billed by your phone company).   Support for the hearing impaired: (425) 635-4948 6 a.m. to 6 p.m. Pacific Time, Monday to Friday (except holidays) You can contact Microsoft Technical Support staff with a Text Telephone (TT) device for the deaf and hard-of-hearing.  More information on comprehensive fee-based technical support options available from Microsoft: (800) 443-4672

Microsoft's customer support services for this product are subject to change without notice. Service is provided according to the price, terms, and conditions at the time of service.

Thank you for using Microsoft products,

Microsoft Technical Support     BL0543, 4/21/92