Microsoft KB Archive/819854

= OL2002: Outlook Quits When You Export a KMS Issued Certification Authority Certificate =

Article ID: 819854

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SYMPTOMS
When you export a certification authority (CA) certificate from Outlook 2002 that was issued by a Key Management server (KMS), Outlook may quit unexpectedly and you may receive the following error message:

Microsoft Visual C++ Runtime Library

Runtime Error!



CAUSE
This problem may occur if you have a CA certificate with a key size of 512, you renew the certificate (without generating a new key pair), and then you receive a new CA certificate with a key size of 1024.



How to Obtain the Hotfix
This issue is fixed in the Outlook 2002 Post-Service Pack 2 Hotfix Package June 17, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822863 Availability of the Outlook 2002 Post-Service Pack 2 Hotfix Package: June 17, 2003



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about renewing a Certification Authority (CA) certificate in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

246242 Information About Renewing a Certification Authority Certificate in Windows 2000

Keywords: kberrmsg kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB819854

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