Microsoft KB Archive/934527

= Error message when you try to restore a SharePoint Portal Server 2003 site collection that contains subsites: &quot;The server connection timed out&quot; =

Article ID: 934527

Article Last Modified on 11/16/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003
 * Microsoft Windows SharePoint Services 2.0

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SYMPTOMS
You use the Microsoft Windows SharePoint Services Migration Tool (Smigrate.exe) to restore a Microsoft SharePoint Portal Server 2003 site collection that contains subsites. However, after the top-level site collection is successfully restored, the restore process may appear to stop responding. Additionally, you receive the following error message for each subsite that you try to restore:

The server connection timed out.



CAUSE
This issue occurs if the following conditions are true:
 * You try to restore a SharePoint Portal Server 2003 site collection that contains subsites.
 * Anonymous access is enabled on the Microsoft Internet Information Server (IIS) virtual server that hosts the SharePoint Portal Server 2003 site collection.



WORKAROUND
To work around this issue, turn off anonymous access on the IIS virtual server, restore the SharePoint Portal Server 2003 site collection, and then turn on anonymous access on the IIS virtual server. To do this, follow these steps:
 * 1) Click Start, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
 * 2) In the Internet Information Services (IIS) Manager MMS snap-in, expand the IIS virtual server that hosts the SharePoint Portal Server 2003 site, and then expand Web sites.
 * 3) Right-click the Web site that hosts the SharePoint Portal Server 2003 site collection, and then click Properties.
 * 4) Click the Directory Security tab.
 * 5) In the Authentication and access control section, click Edit.
 * 6) In the Authentication Methods dialog box, click to clear the Enable anonymous access check box, and then click OK two times.
 * 7) Restore the SharePoint Portal Server 2003 site collection.
 * 8) In the Internet Information Services (IIS) Manager MMS snap-in, right-click the Web site that hosts the SharePoint Portal Server 2003 site collection, and then click Properties.
 * 9) Click the Directory Security tab.
 * 10) In the Authentication and access control section, click Edit.
 * 11) In the Authentication Methods dialog box, click to select the Enable anonymous access check box, and then click OK two times.



MORE INFORMATION
For more information about anonymous access in SharePoint Portal Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

830424 Items to consider when you enable anonymous access to your portal site through a virtual server in SharePoint Portal Server 2003

Additional query words: sps sps2003 wss wss2003 share point SMIGRATE

Keywords: kbtshoot kbprb kbexpertiseinter KB934527

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