Microsoft KB Archive/270925

= OL2000: Changes to the E-Mail Security Patch Do Not Apply When Messages Are Delivered to a .pst File =

Article ID: 270925

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q270925



SYMPTOMS
When an administrator changes the restrictions that the Outlook E-mail Security Update places on the Outlook e-mail client, these settings do not apply to e-mail messages that are delivered to a personal folders (.pst) file.



CAUSE
This problem occurs because the original design of the Outlook E-mail Security Update does not provide customized settings if you have a default delivery to a .pst file.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to computers that are experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English-language version of this fix should have the following file attributes or later:



MORE INFORMATION
In addition to applying the listed Hotfix, users must either:  Be connected to a Microsoft Exchange Server.

-or-

 Add the Outlook Security Settings Public Folder to the Public Folder Favorites and synchronize with an Offline Folders (.ost) file, and then start Outlook and work offline.

