Microsoft KB Archive/188333

= Missing IntraNetWare Shortcut After Installing Novell Client32 =

Article ID: 188333

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q188333



SYMPTOMS
When you perform a custom installation of the Novell Client32 network client, the IntraNetWare Login shortcut does not appear on the Start menu.



CAUSE
This behavior can occur if you install both the Novell NetWare/IP protocol and the Novell IPX/IP Gateway service. Installing both the NetWare/IP protocol and the IPX/IP Gateway service is not a recommended configuration.



RESOLUTION
To resolve this issue, uninstall and then reinstall the Novell Client32 client. For information about uninstalling and reinstalling Novell Client32, consult your documentation included with the Novell Client32 client, your network administrator, or Novell.



STATUS
Microsoft has confirmed that this behavior is not caused by a problem in Windows 98, but may be caused by design changes in Windows 98. For more information about resolving this issue, contact the program's manufacturer.



MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98

Keywords: kb3rdparty kbnetwork kbprb KB188333

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