Microsoft KB Archive/904807

= The custom paper size may change to a smaller size when you use certain printers in Publisher =

Article ID: 904807

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Office Publisher 2003
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Publisher 2000 Standard Edition

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SYMPTOMS
In a Microsoft Publisher publication that contains a custom page size, when you open the Custom Paper Size dialog box, the paper width and paper height settings may change to a smaller size than what had previously been set for the custom paper size.



CAUSE
This problem may occur when the following conditions are true:
 * You use metric units to specify the custom page size. That is, you use millimeters (mm) to specify the custom page size.
 * You use one of the following printers in Publisher:
 * Canon i850
 * Canon i950
 * Epson PM-4000PX



RESOLUTION
There is currently no workaround or resolution to correct this problem.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
To specify a custom page size in Publisher 2003, follow these steps.

Note These steps may be different depending on your specific printer driver and on your version of Publisher.
 * 1) On the File menu, click Page Setup.
 * 2) In the Page Setup dialog box, click the Printer and Paper tab.
 * 3) Under Printer, click Properties.
 * 4) On the Page Setup tab, click Custom in the Page Size list.
 * 5) In the Custom Paper Size dialog box, specify the size of your custom page, and then click OK.
 * 6) Click OK to close the   Properties dialog box.
 * 7) Click OK to close the Page Setup dialog box.

Additional query words: publisher2003 publisher2k3 pub2003 pub2k3 publisher2002 publisher2k2 pub2002 pub2k2 publisher2000 publisher2k pub2000 pub2k printing publisher prepress custom metric meters millimeters change wrong bad shrink altered lower different incorrect

Keywords: kbprinters kbtshoot kbprb KB904807

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