Microsoft KB Archive/308916

= Windows NT 4.0 Generic/Text Only Printer Drivers May Not Correctly Print Eastern European Characters =

Article ID: 308916

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT 4.0 Service Pack 6a

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This article was previously published under Q308916



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When use a program and you want to print text files from the program, you may use the Generic/Text Only printer driver. However, if you want to use Eastern European characters that are specific to the locale, those characters are printed as an at (@) symbol (characters that are above 0x80 in the American National Standards Institute [ANSI] code page).



CAUSE
This problem occurs because the Windows NT 4.0 implementation of the Generic/Text Only driver does not have sufficient information to convert Easter European code pages.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date         Time   Version  Size    File name  Platform 12-Nov-2001 23:46  0.2.0.0  73,200  Rasdd.dll  Intel NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a (SP6a).

To use the fix, you must set a registry value. To do this:  Start Registry Editor (Regedt32.exe). Locate and click the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers\Generic / Text Only\PrinterDriverData

 Click Add Value on the Edit menu, and then add the following registry value:

Value name: SpecialRLE

Data type: REG_BINARY

Radix: Hexadecimal

Value data: 01 (this is one byte of data)

 Quit Registry Editor. To activate this setting, restart the computer.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: greek greece hellenic republic russian russia federation poland polish of slovanian slovania slovenia

Keywords: kbhotfixserver kbqfe kbbug kbdriver kbfix kbqfe kbregistry KB308916

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