Microsoft KB Archive/172546

= You receive the "Internet Explorer cannot open the Internet site " error message when you try to connect to the Internet =

Article ID: 172546

Article Last Modified on 10/7/2004

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q172546



SYMPTOMS
When you attempt to connect to the Internet after running the Internet Connection Wizard, you may receive the following error message:

Internet Explorer cannot open the Internet site A connection with the server could not be established.



CAUSE
This error message can occur if you are connecting to the Internet using a proxy server (a server on the local area network that lets you connect to the Internet without using a modem). If the Internet Connection Wizard does not finish successfully, the option to connect to the Internet through a proxy server may be disabled.



RESOLUTION
To resolve this issue, enable the option to connect through a proxy server. To do this, follow these steps:

Internet Explorer 4.x

 * 1) In Internet Explorer, click Internet Options on the View menu.
 * 2) Click the Connection tab.
 * 3) Click the Connect Using A Proxy Server check box to select it, and then click OK.

Internet Explorer 5

 * 1) In Internet Explorer, click Internet Options on the Tools menu.
 * 2) Click the Connections tab.
 * 3) Click LAN Settings.
 * 4) Click the Use A Proxy Server check box to select it, click OK, and then click OK again.

Additional query words: 4.00

Keywords: kberrmsg KB172546

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