Microsoft KB Archive/886301

= Halo: Combat Evolved: The game unexpectedly quits before the intro movie or you receive the “A problem occurred initializing Direct3D” error message =

Article ID: 886301

Article Last Modified on 11/14/2007

-

APPLIES TO


 * Microsoft Halo: Combat Evolved for PC
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Tablet PC Edition 2005

-





SYMPTOMS
Microsoft has identified a potential incompatibility between Microsoft Halo: Combat Evolved and Microsoft Windows XP Service Pack 2 (SP2) on high-end video cards with 256 megabytes (MB) of onboard RAM. This incompatibility may cause Halo: Combat Evolved to unexpectedly quit immediately after you start the program, but before the logo movies play. Computers that can continue beyond this point are unaffected by this problem and will not benefit from this fix.

Additionally, you may receive the following error message after Halo: Combat Evolved quits:

A problem occurred initializing Direct3D.

Hardware acceleration maybe disabled, please run DXDIAG



RESOLUTION
To resolve this problem, download and install the Halo for Windows v1.05 Hotfix or a later version. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/games/halo/downloads.aspx

Additional query words: winxp winxpsp2 windowsxpsp2 performance

Keywords: kbtshoot kbprb kbconfig kbupdate KB886301

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.