Microsoft KB Archive/165856

= XCLN: Messages Dragged from Client to Desktop Overlap =

Article ID: 165856

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 97 Service Pack 1

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This article was previously published under Q165856



SYMPTOMS
When you move multiple messages from Microsoft Exchange Client or Outlook to the Windows NT or Windows 95 desktop using a drag-and-drop operation, the moved or copied messages appear on top of one another on the desktop. Also, during the copy operation, while the cursor is over the Exchange Client window, it appears as the "normal select" cursor and not a "busy" or "working in background" cursor.



RESOLUTION
There is currently no means of changing the behavior of the cursor during the copy/move operation. To prevent copied messages from overlapping on the desktop:


 * Using a drag-and-drop operation, manually arrange the messages. -OR-


 * Have Windows NT or Windows 95 arrange the messages for you; right-click the open desktop, select Arrange Icons, and then select one of the available commands (by Name, by Type, Auto Arrange, and so on).

NOTE: This problem does not occur when you move messages to a folder on the desktop. In this case, the folder arranges the messages according to whatever properties have been set on the folder.

Keywords: kbusage KB165856

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