Microsoft KB Archive/181366

= Running SBS Console Results in Internet Explorer Connection Error =

Article ID: 181366

Article Last Modified on 2/24/2004

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.0

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This article was previously published under Q181366





SYMPTOMS
When you choose Manage Server from the Start button, the Administrative Console may not appear and the following error is generated and presented in a Microsoft Internet Explorer dialog box:

Internet Explorer cannot open the Internet site http://localhost/admin/default.asp. A connection with the server could not be established.



CAUSE
This error can occur if the World Wide Web (WWW) Publishing Service is not started or has encountered a problem which may cause it to stop responding (hang).



RESOLUTION
If the WWW Publishing Service status is shown as running in the Control Panel Services tool or on the Internet Service Manager, cycle the service by stopping and restarting it. Otherwise, start the service if it is stopped.



MORE INFORMATION
The WWW Publishing Service is a part of Internet Information Server. This service, along with active server pages and Internet Explorer, is responsible for presenting the Web pages that make up the Administrative Console. If this service hangs or is stopped, none of the Administrative Console Web pages are available and the Administrative Console will not run.

Additional query words: sbs launching smallbiz

Keywords: kberrmsg kbbug KB181366

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