Microsoft KB Archive/303716

= FP: Error Message: Cannot Save (or Create) File =

PSS ID Number: 303716

Article Last Modified on 8/6/2002

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The information in this article applies to:


 * Microsoft FrontPage 2000
 * Microsoft FrontPage 2002
 * Microsoft Exchange 2000 Server SP1
 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q303716



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you attempt to publish to or save a file to a Microsoft FrontPage extended Web on a server that is using the Web Storage System (Microsoft Exchange 2000 Server or Microsoft SharePoint Portal Server), you receive one of the following error messages:

Cannot save file Filename.htm.

-or-

Cannot create file Filename.htm.



CAUSE
This problem can occur if either of the following conditions is true:  The Web you are connecting to is located on a Microsoft Exchange 2000 server that is only one level below the root folder--for example, http:// / / where  is the name of the server you are connecting to and   is the name of the virtual directory on the server. You cannot have sites in a Web Storage System at the root of a folder tree. The Web you are connecting to is located in a path on a Microsoft SharePoint Portal Server that isn't accessible from Windows Explorer.

NOTE: On a default installation of SharePoint Portal Server, the path is:

\\.\backofficestorage





RESOLUTION
To correct this problem, use either of the following methods.

Microsoft Exchange 2000 Server
Configure and connect to a Web located one level lower in the directory structure. For example, connect to http://servername/public/webname.

To configure the Frontpage Server Extensions for the new Web, follow these steps:
 * 1) Open the Microsoft Management Console (MMC) for Internet Information Services (IIS).
 * 2) Right-click the public level in the http://servername/public/webname path, point to New, and then click Server Extensions Web.

The New Web Wizard starts so that you can create a new Web at a lower level. Use unique permissions and specify an administrator for the new Web.

Microsoft SharePoint Portal Server
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Permanently mount the server drive to a drive letter that is recognized by Windows Explorer. To do this, follow these steps:
 * 1) On the Windows Start menu, click Run.
 * 2) In the Open box, type regedit, and then click OK.
 * 3) Locate and click the following registry key:


 * 1) In the Details pane, double-click Drive Letter.
 * 2) In the Value data box, type , where   is any available drive.
 * 3) Quit Registry Editor.
 * 4) Restart the server.

Create a folder in the Web Storage System to contain the virtual directory that will be the FrontPage Web. To do this, follow these steps:  Start Windows Explorer by right-clicking the Windows Start menu and then clicking Explore on the menu that appears. Locate and select the following folder:



 Create a new folder. To do this, point to New on the File menu and then click Folder. Type a name for the new folder and press ENTER.</li> Start the MMC for IIS.</li> Right-click Default Web Site, point to New, and then click Virtual Directory.</li> Create the virtual directory and point to the folder you created in step 3.</li> Configure the Server Extensions for the new virtual Web. To do this, right-click the new virtual directory, point to New, and then click Server Extensions Web.</li></ol>

NOTE: Configure the Web to use a different administrator than the parent Web.

<div class="moreinformation_section">

MORE INFORMATION
The instructions in the &quot;Notes and Tips&quot; topic in the Add-in for Web Storage System Forms (Exfp.chm) Help file incorrectly state that you can configure the extensions at the root of an alternate public folder tree. To connect to an Exchange Public Folder, you must have a path that is at least two levels deep, such as:

http://servername/public/webname

Microsoft Visual Interdev or Microsoft FrontPage 98 cannot connect to these Webs because they do not allow connections to Webs at this depth. However, you can use Visual Interdev and Frontpage 98 to connect to the Root Web at http://servername.

Additional query words: prb front page

Keywords: kbprb KB303716

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSP1 kbExchangeSearch kbFrontPage2000Search kbFrontPage2002 kbFrontPage2002Search kbFrontPageSearch kbSharePtPortalSvr2001 kbSharePtPortalSvrSearch kbZNotKeyword5

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