Microsoft KB Archive/263726

= XFOR: Exchange Connector for Lotus cc:Mail Does Not Start with Event IDs 32 and 96 =

Article ID: 263726

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q263726



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
The Microsoft Exchange Connector for Lotus cc:Mail may not start, and may generating the following event ID messages:

Event ID: 96

Source: MSExchangeCCMC

Post office name  specified on the Microsoft Exchange Connector for Lotus cc:Mail matches Lotus cc:Mail addressing on the connector site. This is not a valid configuration and the Microsoft Exchange Connector for Lotus cc:Mail cannot continue.

Event ID: 32

Source: MSExchangeCCMC

Failed to initialize the internal configuration object. Ensure that the Microsoft Exchange Connector for Lotus cc:Mail has been configured correctly.



CAUSE
This issue is most likely to occur because one of the two following causes:  If you click the Configuration container, double-click Site Addressing, and then click the Site Addressing tab, the CCMAIL address is the following:

at

where  is the name of the cc:MAIL post office. This is an invalid configuration. An inability to bind to the Exchange Server directory service.



RESOLUTION
To resolve this issue, perform one of the following steps, as applicable:  Click the Configuration container, double-click Site Addressing, click the Site Addressing tab, and then change the CCMAIL address to something other than the name of the cc:MAIL post office. Make sure that the HomeDSA, Organization, OrgUnit, and CommonName values are correct in the registry under the following key:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeCCMC\Parameters

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Additional query words: ccmc homedsa

Keywords: kbprb KB263726

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