Microsoft KB Archive/310720

= SMS: SMS Backup Task May Not Run Machinfo.bat Correctly =

Article ID: 310720

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3
 * Microsoft Systems Management Server 2.0 Service Pack 4

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This article was previously published under Q310720



SYMPTOMS
The Systems Management Server (SMS) built-in backup task may not finish or may stop running and the following error message may be logged as the last log entry in the Smsbkup.log file:

Successfully ran command line 'ECHO' (exit status 0). SMS_SITE_BACKUP Tue Jan 01 1:23:45.6789 2001 Eastern Daylight Time thread=001 (0x001)



CAUSE
This problem occurs because there are spaces in the backup location path. A valid path to a backup location cannot contain spaces.



WORKAROUND
To work around this problem, manually stop and then restart all SMS services.

You can also change the backup folder location to a share or file location that does not contain any spaces, for example, you can change the location to G:\Smsbackup.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbackup kbbug kbfile kbfix KB310720

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