Microsoft KB Archive/137014

= Crystal Ball Does Not Work in Windows 95 =

Article ID: 137014

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Excel 95 Standard Edition
 * Microsoft Excel 5.0c
 * Microsoft Excel 5.0 Standard Edition

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This article was previously published under Q137014





SYMPTOMS
Crystal Ball, versions 3.04 and earlier, created by Decisioneering Inc., will not work with Microsoft Excel when you run it under Windows 95.

Note that Crystal Ball WILL work correctly with Microsoft Excel versions 5.x running under Windows 3.x.



CAUSE
Crystal Ball versions 3.04 and earlier will not function under Windows 95 because of the way in which they interact with the operating system. Attempting to use older versions of Crystal Ball in Windows 95 will result in a general protection (GP) fault when you load Crystal Ball's add-in (.XLA) file.



STATUS
Decisioneering Inc. is developing (September 1995) a new version of Crystal Ball, version 4.0, that will work with Microsoft Excel under Windows 95. This new version should be available some time in the first quarter of 1996.



MORE INFORMATION
Crystal Ball is an add-in program designed for use with Microsoft Excel. It adds forecasting and advanced "what if" capabilities to Microsoft Excel.

For more information about the availability of Crystal Ball version 4.0, or for Crystal Ball technical support, contact Decisioneering technical support at (303) 449-5177.

Additional query words: crystalball add-on XL

Keywords: KB137014

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