Microsoft KB Archive/120230

ord Files Sent with MS Mail Opens in WinWord as Text PSS ID Number: Q120230 Article last modified on 11-01-1994 PSS database name: CONVERT

6.00 | 6.00 MACINTOSH | WINDOWS

= SYMPTOMS =

You may not be able to open files sent as attachments from Microsoft Mail for the Macintosh or the Macintosh client for Microsoft Mail for PC Networks to a Windows or Windows NT client of Microsoft Mail for PC Networks if you are using Word 6.0 (for Windows or Windows NT), Microsoft Excel 5.0 (for Windows or Windows NT,) or Microsoft PowerPoint 4.0 for Windows. The file retains the MacBinary information from Microsoft Word for the Macintosh, which is not understood by Windows or Windows NT. There are two messages you can encounter:


 * If the file being sent as an enclosure does not have an MS-DOS extension (for example, .DOC, .DOT, or .WIZ), you will receive a “Convert File” message. Word would automatically open the file directly, but the MacBinary information has not been removed by Microsoft Mail, so Word cannot convert the document and the following message occurs: Word cannot start the converter WORDWIN1.CNV.
 * If the file does not have a .DOC extension, the following message will occur: The application for the attached file “ ” (or one of its components) could not be found.

= CAUSE =

Microsoft Mail for PC Networks (both the Windows and Windows NT clients) do not have entries for Word 6.0 or Microsoft Excel 5.0 for the application’s File and Creator Types. This is recorded in the MSMAIL.INI (in Microsoft Windows) and the Windows NT Registry, respectively. This causes the MacBinary information to not be removed, making the file unreadable by the application.

= STATUS =

These lines will be added to all versions of the Microsoft Mail client for Windows and Windows NT after Window NT 3.5.

= RESOLUTION =

To correct this problem, add entries for Word and Microsoft Excel’s new File Types. To add these entries for Microsoft Mail under Microsoft Windows, add the following lines in the [Mac File Types] section of the MSMAIL.INI: :HELP=.hlp MSWD:W6BN=.doc MSWD:WTBN=.dot MSWD:WDLL=.wdl MSWD:WIZ!=.wiz XCEL:XLS5=.xls XCEL:XLA5=.xla XCEL:XLL =.xll In Microsoft Windows NT, this must be done in the Windows NT Registry (REGEDT32.EXE). To add these entries to the Registry: 1. From File or Program Manager, choose Run from the File menu. 2. Type “REGEDT32” (without the quotation marks). 3. In the Windows NT Registry, choose “HKEY_CURRENT_USER on Local Machine” from the Window menu. 4. Double-click the Software subfolder. 5. Double-click the Microsoft subfolder. 6. Double-click the Mail subfolder. 7. Single-click the Mac File Types folder. 8. From the Edit menu, choose Add Value. 9. In the Add Value dialog box, type the first Creator and File Type with a colon separating them (for example, MSWD:W6BN). NOTE: This entry is case sensitive, so make sure that it’s in the correct case. Choose OK. 10. In the String dialog box, type the corresponding extension (for example, .doc). Note: This should be in lower case. Choose OK. 11. The entry has been added. Repeat this for each of the new file associations.

KBCategory: kbinterop KBSubCategory: Additional reference words: 6.00 textconv prb winword macword

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================================================================ Copyright Microsoft Corporation 1994.