Microsoft KB Archive/142515

= Magic School Bus: No Printout on Canon BubbleJet =

Article ID: 142515

Article Last Modified on 8/17/2005

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APPLIES TO


 * Scholastic's The Magic School Bus Explores Inside the Earth
 * Scholastic's The Magic School Bus Explores the Human Body for Macintosh
 * Scholastic's The Magic School Bus Explores the Ocean

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This article was previously published under Q142515



SYMPTOMS
When you try to print Fish Cards, the Divers License, and Certificates of Completion to a Canon Bubble Jet 660C or 610 printer from Magic School Bus Explores the Ocean (MSB Ocean), they never print.

This behavior may also occur in MSB Explores the Human Body and MSB Explores Inside the Earth.



CAUSE
This problem occurs because the Canon driver consumes a large amount of memory. This contributes to an insufficiency of memory when you try to print the graphic.



RESOLUTION
Epson LQ printer drivers do not consume memory the way the Canon driver does. To resolve the printing problems, install the Epson LQ 860 or LQ 2550 driver to use with your Canon printer.

To install the driver, use the instructions below for your version of Windows:

Windows 95/98

 * 1) Click Start, point to Settings, and then click Printers.
 * 2) With your right mouse button, click the Bubble Jet 660C, and then click Properties.
 * 3) Click the Details tab.
 * 4) Click New Driver. A warning appears that says if you change the printer driver, the changes are saved. Click Yes.
 * 5) In the list of Manufacturers click Epson. Then, from the list of Models, click LQ 860 or LQ 2550.

MSB Ocean should now print successfully. NOTE: This problem may also be corrected by disabling Print Spooling for the Canon BJC 600 or 610 printer driver. The print spooling option is found on the Details tab of the Printer Properties. For more information about print spooling, please see your printer documentation.

Windows 3.x

 * 1) In Program Manager, double click the Control Panel, usually located in the Main program group.
 * 2) Double-click Printers.
 * 3) Click Add.
 * 4) Select the Epson LQ 860 or LQ 2550, and click Install.
 * 5) Insert the appropriate Windows setup disk when you are prompted, and press ENTER.
 * 6) Make sure the port is set to the same port as the Canon Printer.
 * 7) Make sure the Epson driver is selected, and then click Set As Default.

MSB Ocean should now print successfully.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 msbhb msbss frizz kbmm multimedia multi-media multi media printing prints slowly hangs freezes stops bj-610 bj-660c bj msbocean msboceans oceans winmsbhuman msbhuman homekids homekid cannon winmsbocean winmsbearth msbearth

Keywords: kbprb kbfaq KB142515

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