Microsoft KB Archive/288200

= XADM: Event ID 1040 Is Written to the Application Log When the IMAP4 and POP3 Services Start =

Article ID: 288200

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q288200



SYMPTOMS
When you try to start the IMAP4 service or the POP3 service on an Exchange 2000 server, the services do not start, and you see the following events in the Application event log:

Date: 2/2/2001

Time: 11:03:43 AM

Source: IMAP4SVC

Type: Error

Category: (6)

Event ID: 1040

User: N/A

Computer: 

Description: An error occurred while starting the Microsoft Exchange IMAP4 Service: the call to InitCommonDlls failed with error 0x6b0.

Date: 2/2/2001

Time: 10:25:04 AM

Source: POP3SVC

Type: Error

Category: Category: (6)

Event ID: 1040

User: N/A

Computer: 

Description: An error occurred while starting the Microsoft Exchange IMAP4 Service: the call to InitCommonDlls failed with error 0x6b0.



CAUSE
This problem can occur if Microsoft Site Server is also installed on the Exchange 2000 server.



WORKAROUND
Stop the Microsoft Site Server service, and then start the IMAP4 and POP3 services.



MORE INFORMATION
Microsoft recommends that you do not install Site Server on the same server as Exchange 2000. For more information, visit the following Microsoft Web sites:

http://support.microsoft.com/support/siteserver/install/ss3sp4/w2k-nosql.asp

http://support.microsoft.com/support/siteserver/install/ss3sp4/w2k-sql70.asp

Additional query words: InitCommonDlls &quot;error 0x6b0&quot;

Keywords: kbprb KB288200

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