Microsoft KB Archive/76494

= PUB: Disk Full or Source Disk Damaged Error =

Article ID: 76494

Article Last Modified on 11/16/2006

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APPLIES TO


 * Microsoft Office Publisher 2003
 * Microsoft Publisher 1.0a
 * Microsoft Publisher 2.0 Standard Edition
 * Microsoft Publisher 2.0a
 * Microsoft Publisher 3.0 Standard Edition

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This article was previously published under Q76494





SUMMARY
If the Microsoft Publisher Setup program issues the error message &quot;Disk full or source disk damaged,&quot; check for the following:  Verify that there is room on the hard drive for the Publisher program. Verify that the Publisher disks are not corrupt, by checking the problem disk(s) using the MS-DOS CHKDSK utility. (For more information about using CHKDSK, see your MS-DOS manual.) Make sure that the following utilities are not being invoked when you start your system:  APPEND JOIN SUBST</ul>

If you are using Publisher 1.0x, (not Publisher 2.0), also make sure that the following utility is not being invoked when you start your system: <ul> SHARE</li></ul>

If any of these programs are loaded, temporarily remove them from the AUTOEXEC.BAT file and restart the system.

NOTE: If you are running Publisher 2.0x, do not remove SHARE. Publisher 2.0x requires SHARE to run. Removing SHARE causes Publisher 2.0x to generate an error message that states SHARE needs to be installed.</li> Run Windows and make sure no other programs are running besides File Manager and Program Manager. Check the &quot;run=&quot; and &quot;load=&quot; lines in the WIN.INI file and remove any references after these lines.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
If these steps fail to solve the problem:
 * 1) Remove all lines from the AUTOEXEC.BAT file and the CONFIG.SYS files that load device drivers or terminate-and-stay-resident (TSR) programs that are not needed by your system. If you are unsure of which drivers are needed by your system, consult your system manuals. DO NOT REMOVE ANY LINES YOU ARE UNSURE OF.
 * 2) Run the Publisher Setup program in standard mode if the problem occurred when running Windows in 386 enhanced mode on a 386 machine.

Additional query words: mspub pub10 pub10a pub20 pub20a 1.00a 2.00 2.00a pub3 pub97

Keywords: kberrmsg kbprb kbsetup KB76494

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