Microsoft KB Archive/310709

= Dns.exe Process Quits Because of an Access Violation =

Article ID: 310709

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q310709



SYMPTOMS
The Dns.exe process may quit because of an access violation.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date         Time   Version        Size     File name -  01-Nov-2001  17:59  4.0.1381.7102  178,960  Dns.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: dr watson

Keywords: kberrmsg kbbug kbfix kbqfe kbenv kbhotfixserver KB310709

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