Microsoft KB Archive/322972

= BUG: Chat or Messenger Closes When You Click Done on the MSN Help Main Index Page =

Article ID: 322972

Article Last Modified on 6/18/2003

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APPLIES TO


 * Microsoft TV Server 2.0 Service Pack 1

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This article was previously published under Q322972



SYMPTOMS
When you run Chat or Messenger, and then you click Done on the main MSN Communications Applications for Microsoft TV help index page, Chat or Messenger closes.



CAUSE
This behavior occurs because the MSN Communications Applications for Microsoft TV pages are not added to History.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



Steps to Reproduce the Behavior
To reproduce the problem, follow these steps:
 * 1) Start either on full screen TV or on any Web page.
 * 2) From the menu, start Chat (or Messenger).
 * 3) Sign in. The Chat Home page (or the Messenger main page) appears.
 * 4) Click Help. The MSN Help Main Index page appears.
 * 5) Click Done.

Additional query words: Chat

Keywords: kbbug kbprb kbpending KB322972

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