Microsoft KB Archive/150324

Money: Modem Does Not Hang Up

PSS ID Number: Q150324 Article last modified on 09-13-1997

4.0 4.0a 5.0

WINDOWS

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 * - WARNING -   THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN   CONFIRMED, EDITED OR TESTED BY MICROSOFT. USE ONLY   WITH DISCRETION.  ***************************************************************

= SYMPTOMS =

After using Money online banking, the modem does not hang up. When using other 32-bit programs, such as HyperTerminal or MSN (The Microsoft Network), the modem does hang up properly.

= CAUSE =

This does not happen with the vast majority of modems. However, it is reported that using Flow Control on some modems causes the problem.

= RESOLUTION =

Disable the modem’s Flow Control setting.

NOTE: If this option is changed in Money, it will not affect any other programs.

To disable Flow Control, follow these steps:


 * 1) In the Money Online Services or Home Banking place, click Call (or Connect).
 * 2) Click Modem Properties.
 * 3) On the Connection tab, click Advanced.
 * 4) Click to clear the Use Flow Control check box.
 * 5) Click OK, and then click OK again.

KBCategory: kbusage KBSubcategory: kbonline Additional reference words: w_money online pm3500CDW 14.4 Modem Fax s/r/v 4.0 4.00 4.0a 5.0 scuz

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========================================================= Keywords : kbonline Version : 4.0 4.0a 5.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.