Microsoft KB Archive/103799

CUPKEYBD.DRV Causes GP Fault in MS Publisher 2.0

= CUPKEYBD.DRV Causes GP Fault in MS Publisher 2.0 =

Q103799
-- The information in this article applies to:

- Microsoft Publisher versions 2.0, 2.0a --

SYMPTOMS

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When starting Publisher, you may get the following error:

MSPUB caused a General Protection Violation in  module CUPKEYBD.DRV @ ####:####

CAUSE

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This problem may be due to an incompatibility between Publisher 2.0 and the CUPKEYBD.DRV keyboard driver from Norton-Lambert's Close Up.

NOTE: Unconfirmed reports indicate that versions 5.0 and later of CloseUp do not cause this problem because the later versions use "non-invasive" methods of installing. In other words, the program uses its own .INI files instead of modifying settings in the existing Windows .INI files.

WORKAROUNDS

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Method 1: Replace the CUPKEYBD.DRV Driver -

Remove the CUPKEYBD.DRV from the KEYBOARD.DRV= line of the SYSTEM.INI file, and replace it with the Windows keyboard driver, KEYBOARD.DRV. The edit line in the boot section of the SYSTEM.INI should then read as follows:

keyboard.drv=keyboard.drv

Method 2: Disable the Line --

Disable the line by placing a single semicolon at the beginning of the line

keyboard.drv=c:\windows\cupkeybd.drv

and then add a line below it such as the following:

keyboard.drv=keyboard.drv

The third-party product included here is manufactured by a vendor independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2.00 2.00a pub20 cupkeybd.drv keyboard gp fault gpf homemm mmtitles kbmm