Microsoft KB Archive/211282

= IBM Anti Virus Hangs Windows 2000 Setup =

Article ID: 211282

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q211282



SYMPTOMS
Windows 2000 Setup may stop responding (hang) when "Setup Tasks - Installs and Configures Devices" is displayed.



CAUSE
This behavior can occur if IBM Anti Virus is installed and you are upgrading from Microsoft Windows NT 4.0. No message is displayed warning you to remove IBM Anti Virus. IBM Anti Virus is not supported in Windows 2000.



RESOLUTION
Uninstall IBM Anti Virus before upgrading to Windows 2000.



MORE INFORMATION
IBM Anti Virus is no longer being marketed and no updated signature files are available from IBM.

Keywords: kb3rdparty kbenv kberrmsg kbprb KB211282

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