Microsoft KB Archive/264976

= Client Computer Is Slow to Respond After Running the Boot32wn.exe Tool =

Article ID: 264976

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q264976



SYMPTOMS
When you run the Boot32wn.exe tool or another process on a Systems Management Server (SMS)-based client computer, the computer service may be very slow. The following errors may be reported in the Wn_logon.log file:

Writing local TCF file C:\WINDOWS\MS\SMS\CORE\DATA\temp.tcf

$$



Couldn't find line in the FILE SOURCE section of \\MY_MACHINE\SMSLOGON\config\CopyLog.tcf $$



Retry in 10 mins...





CAUSE
This issue can occur if the client belongs to a site where the logon script has been modified to run Smsls.bat during the logon process. According to the log file, the computer attempts to connect again after 10 minutes. It continues to attempt to connect seven times. This process causes the client to run slowly for the first 70 minutes that it is logged on to the site.

The error may result from a corrupt Copylog.tcf file on the primary domain controller (PDC) or another domain controller. You can find the .tcf file on any SMSLOGON share in the Config folder. If possible, check the domain controller that authenticated the client during its last logon attempt.

A normal Copylog.tcf file contains the following entries in the File Source section:

[FILE SOURCE]

x86.bin\smsboot1.exe=ZZZ

x86.bin\boot32wn.exe=ZZZ

X86.BIN\CLICORE.EXE=ZZZ

x86.bin\00000409\SMSMan.exe=ZZZ

x86.bin\boot16wn.exe=ZZZ

x86.bin\00000409\SMSMan16.exe=ZZZ

x86.bin\CLICOR16.EXE=ZZZ

x86.bin\bootdwn.exe=ZZZ

x86.bin\00000409\Manboot.exe=ZZZ

x86.bin\Slwnt16.exe=ZZZ

x86.bin\Slwnt32.exe=ZZZ

alpha.bin\smsboot1.exe=ZZZ

alpha.bin\boot32wn.exe=ZZZ

alpha.BIN\CLICORE.EXE=ZZZ

alpha.bin\00000409\SMSMan.exe=ZZZ

alpha.bin\Slwnt32.exe=ZZZ

SITES\ZZZ\cli_inst.cfg=ZZZ

i386\NTLGDSCA.EXE=ZZZ

i386\BASEUTIL.DLL=ZZZ

i386\BASEOBJ.DLL=ZZZ

i386\SMSPERF.DLL=ZZZ

i386\MFC42.DLL=ZZZ

i386\MSVCRT.DLL=ZZZ

ALPHA\NTLGDSCA.EXE=ZZZ

ALPHA\BASEUTIL.DLL=ZZZ

ALPHA\BASEOBJ.DLL=ZZZ

ALPHA\SMSPERF.DLL=ZZZ

ALPHA\MFC42.DLL=ZZZ

ALPHA\MSVCRT.DLL=ZZZ

SITES\ZZZ\NETCONF.NCF=ZZZ

SITES\ZZZ\caplist.ini=ZZZ

x86.bin\00000409\RegNec98.exe=ZZZ

The following text is from the File Source section in a corrupt Copylog.tcf file:

[FILE SOURCE]

SITES\ZZZ\cli_inst.cfg=ZZZ

SITES\ZZZ\NETCONF.NCF=ZZZ

SITES\ZZZ\caplist.ini=ZZZ



RESOLUTION
To resolve this issue, use either of the following methods:

Method One

 * 1) Copy the Copylog.tcf file to another folder and open the file with a text editor such as Microsoft Notepad.

NOTE: If you have an existing logon point that has not been written over or if you have a copy from a good backup, then you should be able to restore the file easily.
 * 1) Revise the file so that the entries match the entries that are listed in a normal Copylog.tcf file.
 * 2) Set all of the site code entries to that of the senior site.
 * 3) Save the revised Copylog.tcf file in the Config folder in the SMSLOGON share on the PDC.
 * 4) Start the Logon Server Manager's update cycle. The correct file then overwrites the corrupt .tcf files in the domain.

Method Two
 Delete the file references to the X86 and Alpha directories in the &quot;FILE SOURCE&quot; section of the COPYLOG.tcf file from the primary domain controller's SMSLOGON share. Force the Logon Server Manager cycle to run on the senior site. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

257202 SMS: SP2 Functional Change in Processing Logon Point Updates

The deleted files are then replaced and the entries are written back to the .tcf file again.

The .tcf file is not generated by the senior site, rather it is generated by the Logon Server Manager cycle from each site. The Logon Server Manager from each site builds a list of files that it needs on the PDC's logon point and then writes this list to its unique .lcf file. The Logon Server Manager then writes the .lcf file to the Smslogon\Sitescfg folder. First, the PDC is updated on the senior site, and then each logon point is updated.



MORE INFORMATION
This issue can be caused by different versions of the Nt_logon.dll file that exist among sites installed in the same domain. This situation may occur if you apply any fix on a site that includes an updated Nt_logon.dll file. Until SMS Service Pack 2 (SP2), the Logon Server Manager did not check to verify the entries in the .tcf file. Currently, the entries are verified by the Logon Server Manager and under certain conditions, for example, if there is a line missing from the .tcf file, incorrect syntax, a missing file, newer files being written, or a different site code, the line is updated by the Logon Server Manager.

For additional information about setting or determining the senior site, click the article number below to view the article in the Microsoft Knowledge Base:

235726 Specifying Senior Site for Windows NT Logon Point Management

Additional query words: prodsms

Keywords: kbbug kbprb KB264976

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