Microsoft KB Archive/896023

= FIX: You receive a &quot;COMException&quot; error message when you try to log on to a Commerce Server 2002 Starter Site if encryption is disabled on passwords =

Article ID: 896023

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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SYMPTOMS
In Microsoft Commerce Server 2002, when you try to log on to a Commerce Server 2002 Starter Site, you receive the following exception error message:

Server Error in '/CS2002StarterSite' Application.

Exception from HRESULT: 0xC1004041.

Exception from HRESULT: 0xC1004041.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Runtime.InteropServices.COMException: Exception from HRESULT: 0xC1004041.



CAUSE
This problem occurs when the User Password profile property is modified so the Encrypted attribute is set to No Encryption.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Microsoft Commerce Server 2002 Service Pack 3 is required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name --  22-Mar-2005  19:36  4.6.5824.0  102,400  Microsoft.solutions.accountmanagement.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
We recommend that you enable password encryption on Commerce Server Web sites. However, if passwords must be unencrypted, you must make the following change to the Authentication section of the Web.config file to disable encryption after you install the hotfix: 







 For more information about the Commerce Server 2002 Starter Site, visit the following Microsoft Web site:

http://www.microsoft.com/commerceserver/downloads/solutionsites2002.mspx

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: CS2002 CS2002StarterSite

Keywords: kbqfe kbhotfixserver kbbug kbfix kbprb KB896023

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