Microsoft KB Archive/181795

= XADM: Directory Service Does Not Start with Event ID 1196 =

Article ID: 181795

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q181795



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
When you attempt to start the Microsoft Exchange Directory service after halting the restore process or a failed restore process, the following event ID may appear in the Event Viewer Application log:

  Event ID: 1196 Source: MSExchangeDS Type: Information Category: Internal Processing

Couldn't recover the restored Microsoft Exchange database (EDB). Cannot continue. Error c7ff0007.



CAUSE
The Restore In Progress registry subkey exists. This is by design. The Restore In Progress registry subkey exists to stop the Microsoft Exchange Directory service from starting.



WORKAROUND
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To work around this problem, remove the registry key and restart the Microsoft Exchange Directory service and all dependent services. The Restore In Progress registry subkey is located at:

  HKEY_LOCAL_MACHINE/System/Current_Control_Set/Services/MSExchangeDS/ Restore In Progress

Keywords: kbprb KB181795

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.