Microsoft KB Archive/939001

= You receive a &quot;Stop 0x0000008E&quot; error message when you log on to a computer that is running Windows Server 2003 =

Article ID: 939001

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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SYMPTOMS
When you log on to a computer that is running Microsoft Windows Server 2003, you may receive the following Stop error message:

Stop 0x0000008E (0xc0000005, 0x808bc9dd, 0xf4e6db14, 0x00000000)

Note The four parameters in this error message vary.



CAUSE
This problem occurs because a program has enumerated the registry subkeys in the backup control set. When the first user logs on to the computer, the system creates a backup copy of the working control set. Then, the system invalidates the pointers to the registry entries in the backup control set. Later, if the system enumerates these registry entries, the &quot;Stop 0x0000008E&quot; error occurs, or incorrect data is returned.



WORKAROUND
To work around this problem, disable or modify the program that enumerates the backup control set.

Note The program can use the CurrentControlSet control set to access the registry entries.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbprb kbexpertiseinter KB939001

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