Microsoft KB Archive/222223

= OL2000: Outlook May Not Start If Installed to Lengthy Path =

Article ID: 222223

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222223



SYMPTOMS
After running the Windows Installer to set up only Outlook, you receive the following error message

Cannot start Microsoft Outlook. 'The file C:\\Forms\1033\Activity.cfg' could not be opened.

where  is the custom path.

NOTE: in the path, you may see a different number than "1033" if your language is other than English(US).



CAUSE
The complete path that was specified when you started the Windows Installer exceeded 128 characters in length.



RESOLUTION
Run the Windows Installer after removing Outlook and specify a shorter path.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To remove Outlook and simplify the installed path, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and on the Install /Uninstall tab, click   where   is the name of the specific Office 2000 product being used.
 * 3) Click Add/Remove.
 * 4) In Microsoft Office 2000 Maintenance Mode, click Remove Office.

When you run the Windows Installer again, the default path will be:

C:\Program Files\Microsoft Office\Office

NOTE: This issue doesn't not seem to affect the other programs in Office if the same path is specified during the setup procedure.

Additional query words: OL2K

Keywords: kbbug kbnofix KB222223

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