Microsoft KB Archive/830380

= The Confirm File Replace dialog box appears when the destination file does not exist =

Article ID: 830380

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When you try to use Windows Explorer to copy an encrypted file from a Microsoft Windows Server 2003-based server, you may experience one of the following symptoms:
 * When you copy the encrypted file to a local destination file, the file does not copy. You are not prompted with a Confirm File Replace dialog box when there is already a local file that has the same name as the file that you want to copy.
 * When you copy the encrypted file to a destination file that is located on the same Windows Server 2003-based server, the file copy operation does not succeed. You incorrectly receive a Confirm File Replace dialog box when there is no local file that has the same name as the file that you want to copy.
 * When you copy or drag the encrypted file to a destination file that is located on a WebDAV share on a Microsoft Windows 2000 Server-based server or on a Windows Server 2003-based server, you will incorrectly receive a Confirm File Replace dialog box. This behavior occurs when there is no destination file that has the same name as the file that you want to copy.

These problems may also affect all programs that use the CopyFileEX function with the COPY_FILE_FAIL_IF_EXISTS option selected.



CAUSE
The first problem that is described in the &quot;Symptoms&quot; section occurs because the Win32 CopyFileEx function that has the COPY_FILE_FAIL_IF_EXISTS option selected incorrectly succeeds if the local destination file already exists.

The second problem that is described in the &quot;Symptoms&quot; section occurs because the Win32 CopyFileEx function that has the COPY_FILE_FAIL_IF_EXISTS option selected incorrectly does not work if the remote destination file does not exist.

The third problem that is described in the “Symptoms” section occurs because the Win32 API DuplicateEncryptionInfoFile function creates a temp file. When the DuplicateEncryptionInfoFile function fails, it leaves behind a 0-kilobyte (kb) file. When you copy the encrypted file, you experience the error that is described in the &quot;Symptoms&quot; section.



Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size    File name      Platform --  18-Nov-2003  03:15  5.1.2600.1321  55,296  Feclient.dll   IA-64 18-Nov-2003 17:20  5.1.2600.1321  18,944  Wfeclient.dll  x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB830380

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