Microsoft KB Archive/191632

= OLEXP: Cannot See Downloaded Messages in Outlook Express =

Article ID: 191632

Article Last Modified on 10/9/2003

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APPLIES TO


 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 4.0

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This article was previously published under Q191632



SYMPTOMS
When you download messages from an Internet Message Access Protocol (IMAP) server, you may not see the downloaded messages.



CAUSE
This behavior can occur if two folders have the same name but are capitalized differently. Some IMAP servers treat destination folders as case sensitive.



RESOLUTION
To work around this behavior, do not use the same name for two different destination folders.

Keywords: kbenv kbprb KB191632

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