Microsoft KB Archive/162658

= XCLN: Exchange Setup for Windows NT Fails on Emsmdb32.dll =

Article ID: 162658

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q162658





SYMPTOMS
When you run the Setup program for the Microsoft Exchange Windows NT client, the system may hang for a long time and then display the following error message:

Setup could not remove the file C:\WINDOWS\SYSTEM32\EMSMDB32.DLL

This file is currently being used buy another application. Close any

open applications.



CAUSE
Setup.exe for the Windows NT Exchange client runs on the Exchange Server computer. The System Attendant service in use by the Microsoft Exchange Server computer uses Emsmdb32.dll.



WORKAROUND
It is recommended to stop the Exchange related services before you attempt to run the client Setup.

NOTE: The following steps shut down the Exchange Server computer and all of its respective processes.

To shut down the Exchange services:


 * 1) From Control Panel, click Services.
 * 2) Select the Microsoft Exchange System Attendant service.
 * 3) Click the Stop button.
 * 4) When you are prompted to stop the other dependent Exchange services, click OK.

After Setup is complete, the services may be restarted normally.

Keywords: kbprb KB162658

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