Microsoft KB Archive/917796

= FIX: Error message when you try to connect to an SMB server from an NFS client computer: &quot;Error 67: The network name cannot be found&quot; =

Article ID: 917796

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Services for UNIX 3.5

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SYMPTOMS
Consider the following scenario:
 * A client computer is running the Network File System (NFS) client and the Server Message Block (SMB) client.
 * A server is running the SMB server only.
 * The client computer and the server are not members of a domain, or they are members of different domains that do not have a trust relationship.
 * You log on to the client computer. However, your user name is not known on the server.
 * You try to connect to the server from the client computer by using the \\ path instead of the \\ \  path.

In this scenario, you receive an error message on the client computer that resembles the following:

Error 67: The network name cannot be found.



CAUSE
This problem occurs because of a problem in the NFS client redirector component of the Client for NFS service.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft Windows Services for UNIX 3.5 installed to apply this hotfix. Additionally, the computer must be running the Client for NFS service.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



WORKAROUND
To work around this problem, use one of the following methods:  Before you use the \\ path to connect to the server, authenticate the server by running the following command at a command prompt:

net use \\ \ipc$ /user: \ 

 Remove the NFS client.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
If the NFS client is not installed or the NFS driver is disabled in the registry, you receive an authentication dialog box. For more information about how to disable the NFS driver in the registry, click the following article number to view the article in the Microsoft Knowledge Base:

816071 How to temporarily deactivate the kernel mode filter driver in Windows

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: NFS connect share SFU 67 SMB local user workgroup domain

Keywords: kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB917796

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