Microsoft KB Archive/199879

= OFF2000: Remove All Doesn't Remove Temporary Shortcut Bar Files =

Article ID: 199879

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q199879





SYMPTOMS
If you run the Microsoft Office 2000 Setup program in maintenance mode and click Remove Office, the Setup program does not remove a number of folders, shortcuts to files, and .tmp files located in the following folder:

C:\Windows\Application Data\Microsoft\Office\Shortcut Bar

NOTE: The name and location of your Windows folder may be different depending on what you chose when you installed Microsoft Windows.



CAUSE
These folders, shortcuts, and .tmp files are all temporary files or folders that are created by the Microsoft Office 2000 Shortcut Bar. The Setup program does not remove the files because they were not installed by Office Setup. When you use the Remove Office option in the Office Setup program, the only files that are removed are those originally installed with Office.



RESOLUTION
After you remove Office, you can safely delete the folders and shortcut files in the Shortcut Bar folder.



MORE INFORMATION
When you run the Office Shortcut Bar, a number of .tmp files are created in the Shortcut Bar folder on your hard drive. The names of the files resemble the following:

AccB2B6.tmp

AccB2B6h.tmp

DesB2B6.tmp

DesB2B6s.tmp

OffA0A3.tmp

OffA0A3h.tmp

QuiA385s.tmp

Additionally, if you select the Office toolbar on the Office Shortcut Bar, an Office subfolder is created in the Shortcut Bar folder. The Office folder will contain shortcuts to Office programs similar to the following:

Microsoft Excel.lnk

Microsoft Word.lnk

New Appointment.lnk

New Message.lnk

Additional folders may be created for each custom toolbar you create. All of these folders and files are not removed when you click Remove Office to remove the installation. If you want to remove these files, you must delete them manually from the Shortcut Bar folder.

Additional query words: OFF2000 osb

Keywords: kbprb KB199879

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