Microsoft KB Archive/183031

Top Microsoft Games and Kids Articles Available by Fax or E-mail

PSS ID Number: Q183031 Article last modified on 05-25-1999

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========================================================= SUMMARY =======

This article describes how you can obtain support information from the Microsoft Knowledge Base by fax or by e-mail. If you are currently viewing this article on the World Wide Web, this information may not be necessary.

= MORE INFORMATION =

The “Article Listing” section of this article contains a subset of Knowledge Base articles about Microsoft games, kids, DreamWorks, and ActiMates products. Use the instructions in the “Ordering Articles by Fax or by E-mail” section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed in this article. For this reason, you may need to browse the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address:

http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY FAX OR BY E-MAIL

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Item ID shown for each article, and then follow these steps:

  Dial the toll-free FastTips number:  936-4100   When you are prompted, select the appropriate number for the product you are using (for example, for Microsoft Home Products, select 9).   When you are prompted, select the version of the product that you are using.   From the “FastTips Main Menu,” select 1 to place a FastTips catalog order.   At the “to order items from your catalog” prompt, select 1.   When you are prompted with the “at the tone, enter the item ID number followed by the pound key” message, enter the appropriate Item ID number from the following list and press # (use the numbers following “Q,” but do not include “Q”). NOTE: You can order up to five items at a time. </li>  When you are prompted, select the fax option and enter your three-digit area code and seven-digit fax number. </li>  When you are finished ordering, hang up. </li></ol>

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

Ordering an Article by E-mail
To have an article from the list sent to you in e-mail, send a message to “mshelp@microsoft.com” (without quotation marks), and use the Item ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591

For more information about how to order an article by e-mail, send a message to “mshelp@microsoft.com” (without quotation marks), and in the subject line of the message, type “Index” (without the quotation marks) as in the following example:

SUBJECT: Index

NOTE: To receive messages back from Microsoft Help (MSHelp), you must include a valid Item ID or the word Index in the subject line of your e-mail message.

ARTICLE LISTING

This section contains a listing of some of the top Knowledge Base articles about Microsoft games, kids, DreamWorks, and ActiMates products. Use the instructions in the “Ordering Articles by Fax or by E-mail” section of this article to order items from this list.

Contents
<ul> General Games and Kids Troubleshooting</li> General DirectX Troubleshooting</li> Golf 1998 Edition</li> Age of Empires</li> Close Combat: A Bridge Too Far</li> Flight Simulator</li> General DreamWorks Articles</li> Dilbert’s Desktop Games</li> Lost World: Jurassic Park Chaos Island</li> Scholastic’s Goosebumps Series: Attack of the Mutant</li> General Magic School Bus Articles</li> Magic School Bus Explores the Age of Dinosaurs</li> Magic School Bus Explores the Rainforest</li> ActiMates Barney Software Titles</li> <li>"ActiMates Interactive Barney"</li></ul>

General DirectX Troubleshooting
Required | 2    |

Games | 3    | +——————————————————————————————–+

Close Combat: A Bridge Too Far
(PID) | 1    |

Streaming | 2    |

Program...&quot; | 2    | +——————————————————————————————–+

Dilbert’s Desktop Games
Process | 1    | +——————————————————————————————–+

Scholastic’s Goosebumps Series: Attack of the Mutant
Game | 2    | +———————————————————————————————+

Magic School Bus Explores the Rainforest
Rainforest | 2    |

ActiMates Barney Software Titles
Titles | 8    |

Doesn't | 1     |

Screen | 2     | +———————————————————————————————+

ActiMates Interactive Barney
Covered | 2    |

Show | 2     |

End of Article List

Additional query words: rise of rome expansion pack homekids actimates dwi dreamworks

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========================================================= Keywords : kbtlc aoe cc fs98 kbimu msgame Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1999.