Microsoft KB Archive/840916

= You receive a &quot;You do not have permission to change your password&quot; error message when you try to change a Windows NT 4.0 Server domain password on a Windows 2000 Professional-based computer =

Article ID: 840916

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
Domain users on a Microsoft Windows 2000 Professional-based computer receive a message that their password is about to expire when they log on to a Microsoft Windows NT 4.0 Server domain controller, and when they try to change the password, they may receive the following error message:

You Do Not Have Permission to Change Your Password



CAUSE
This problem occurs because the User must logon to change password check box is selected in the account policy on the Windows NT 4.0 Server domain controller.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To install this hotfix you must have Windows 2000 Service Pack 3 or Windows 2000 Service Pack 4 installed.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  21-Apr-2004  21:20  5.0.2195.6921     334,608  Msgina.dll 05-Feb-2004 20:18  5.0.2195.6896   5,869,056  Sp3res.dll



WORKAROUND
To work around this problem, you must either manually change the user's password or deselect the Users must log on in order to change password option on the Windows NT 4.0 domain. To deselect this option, follow these steps on one of the domain controllers.

Note By default, the Users must log on to change password check box is not selected in Windows NT 4.0 Server.
 * 1) Click Start, point to Programs, click Administrative Tools, and then click User Manager for Domains.
 * 2) Click Policies/Account.
 * 3) Click to clear the Users must log on to change password check box.
 * 4) Close User Manager for Domains.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kberrmsg kbbug kbfix kbwin2000presp5fix KB840916

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