Microsoft KB Archive/258906

= Error 14105 When You Attempt to Change the E-mail Attribute Value =

Article ID: 258906

Article Last Modified on 5/28/2003

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APPLIES TO


 * Microsoft Metadirectory Services 2.1
 * Microsoft Metadirectory Services 2.2 Service Pack 1
 * Microsoft Metadirectory Services 2.2 Service Pack 1

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This article was previously published under Q258906



SYMPTOMS
When you try to change the e-mail name of a user object in Microsoft Metadirectory Services (MMS), the following error message may be displayed:

An error occurred processing your request. The server reported [Server error value:[14105]

After you click OK, the name is not changed and the Properties dialog box is closed.



CAUSE
This behavior occurs because the e-mail name already exists on the MMS server. The e-mail attribute value must be unique within the metadirectory.



RESOLUTION
To resolve this issue, use either of the following methods:
 * Choose a different e-mail name for the user object.
 * Find the other user object containing the same e-mail attribute value and modify it first.



MORE INFORMATION
To search the metadirectory, use the following steps:
 * 1) In Compass, click the Search button from the action panel.
 * 2) Click the Search icon (a globe with a magnifying glass over it).
 * 3) In the Search What box, type the e-mail address that is causing the error message.
 * 4) In the Match Attribute box, click SMTP Address, and then click Find.
 * 5) The user containing that e-mail address is displayed

Additional query words: zoomit via

Keywords: kberrmsg kbprb KB258906

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