Microsoft KB Archive/238746

= The Start Menu Does Not Close When Pressing the MS Logo Key =

Article ID: 238746

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 95
 * Microsoft Windows 95

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This article was previously published under Q238746



SYMPTOMS
When you attempt to close the Start menu by pressing the Windows Logo key, the Start menu may not close.



CAUSE
This issue may occur if you have opened the Start menu by pressing CTRL+ESC, and then closed it by pressing ESC.



RESOLUTION
To resolve this issue, restart your computer.



WORKAROUND
To manually close the Start menu without restarting your computer, press ESC, or click the Start button.



MORE INFORMATION
The Microsoft Windows logo key can be used to open and close the Start menu in Windows. However, this functionality can be affected if you open the Start menu by pressing the CTRL+ESC keys and then close it with the ESC key. After you open and close the Start menu in this manner, pressing the Microsoft Windows logo key does not close the Start menu. This functionality is restored after restarting Windows.

Additional query words: button display hide

Keywords: kbprb KB238746

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