Microsoft KB Archive/946939

= Stop 0x000000D1 bugcheck occurs on computers with McAfee VirusScan Enterprise installed =

Article ID: 946939

Article Last Modified on 12/29/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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Source: Microsoft Support



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RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.



Action


Result
On the Windows Server 2003 computers, if McAfee VirusScan Enterprise is installed, the computer may crash, and error messages similar to the following occur:

0x000000d1 (0x00000000, 0xd0000002, 0x00000000, 0xf4aafdfe)

Bugcheck Analysis reports

BugCheck D1


 * ERROR: Moduleload completed but symbols could not be loaded for mfeapfk.sys


 * ERROR: Symbol file could not be found. Defaulted to export symbols for mfetdik.sys



Cause


Resolution
You may contact McAfee to upgrade the product. Please read to the article mentioned in the &quot;More Information&quot; section for reference.



More Information
McAfee has released the following article for this issue:

https://knowledge.mcafee.com/article/503/614121_f.SAL_Public.html



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Keywords: kbnomt kbrapidpub KB946939

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