Microsoft KB Archive/228792

= Stop 0x1e in NTFS After Changing Disk On Removable Drive =

Article ID: 228792

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT 4.0 Service Pack 4

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This article was previously published under Q228792



SYMPTOMS
After you change then try to gain access to a different disk cartridge on a drive that supports removeable media, a STOP 0x1e error message may be displayed if the disk is formatted as NTFS.



CAUSE
This problem occurs because NTFS has code to detect if media has been switched without being properly dismounted. This code contained a bug that caused this blue screen error message to be displayed.



Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.



MORE INFORMATION
Caution should be taken when changing removable media. By design, NTFS issues a lock command to the drive to prevent removeable media from being ejected without being properly dismounted. Some removble drives do not support this function and some third-party utilities may not work correctly allowing the media to be removed without properly dismounting.

Additional query words: Stop 0x1e (c0000005 80204cea 00000001 00000038)

Keywords: kbbug kbfix kbqfe kbhotfixserver KB228792

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