Microsoft KB Archive/897021

= Small Business Accounting 2006, Accounting Professional, and Accounting Express appear to stop responding when you try to import more than 10,000 records =

Article ID: 897021

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Office Accounting Professional 2008
 * Microsoft Office Accounting Express 2008
 * Microsoft Office Accounting Professional 2007
 * Microsoft Office Accounting Express 2007
 * Microsoft Office Small Business Accounting 2006
 * Microsoft Office Small Business Management Edition 2006

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SYMPTOMS
When you try to import more than 10,000 records into Microsoft Office Small Business Accounting, into Microsoft Office Accounting Professional, or into Microsoft Office Accounting Express, you may notice that the program appears to stop responding. Additionally, Microsoft Windows Task Manager may also show that the program is not responding.



RESOLUTION
To work around this problem, wait for the import operation to be completed. The import operation may take ten minutes or longer to be completed. Although the program appears not to be responding, the import operation will be completed if you let the process continue.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the problem

 * 1) Create a data file that contains more than 10,000 records that you want to import into Small Business Accounting 2006, into Accounting Express, or into Accounting Professional.
 * 2) On the File menu in Small Business Accounting 2006, in Accounting Express, or in Accounting Professional, point to Utilities, and then click Import.
 * 3) Click Browse to locate the file that you created in step 1, and then click Open to import the file.

Additional query words: import hang no response MOA SBA

Keywords: kbbug kbmbsmigrate KB897021

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