Microsoft KB Archive/935188

= The Recovery Manager Rollback Wizard stops responding when you use the Bare Metal Recovery feature in Winternals Recovery Manager 3.0 to roll back a volume =

Article ID: 935188

Article Last Modified on 7/20/2007

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APPLIES TO


 * Winternals Recovery Manager 3.0

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SYMPTOMS
When you use the Bare Metal Recovery feature in Winternals Recovery Manager 3.0 to roll back a volume, the Recovery Manager Rollback Wizard stops responding (hangs).



CAUSE
This problem occurs because there is no file structure on the volume that you try to roll back by using the Bare Metal Recovery feature. Therefore, the Recovery Manager Rollback Wizard cannot create a backup recovery point.



WORKAROUND
To work around this problem, do not exit the Recovery Manager Rollback Wizard when you use the Bare Metal Recovery feature, even if the Recovery Manager Rollback Wizard stops responding for a long time. The Recovery Manager Rollback Wizard will eventually perform the rollback even after the Recovery Manager Rollback Wizard appears to stop responding.



MORE INFORMATION
When you roll back a volume by using the Bare Metal Recovery feature, the Recovery Manager Rollback Wizard tries to create a backup recovery point so that you can roll back the volume to the current state. If you try to roll back a volume to a blank volume, the Recovery Manager Rollback Wizard cannot create the backup recovery point, because the volume does not contain a file structure.

Additional query words: KB#: 30461 bare metal status error failed mmc progress blank drive

Keywords: kbtshoot kbexpertiseinter KB935188

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