Microsoft KB Archive/886375

= You receive a &quot;VPCSRVC.EXE has encountered a problem&quot; error message when you try to update the Virtual Machine Additions in Virtual PC for Mac Version 7 =

Article ID: 886375

Article Last Modified on 10/4/2004

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APPLIES TO


 * Microsoft Virtual PC for Mac Version 7

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SYMPTOMS
When you try to install the Virtual Machine Additions to one of the Connectix OS Pack virtual hard disk images, you may receive the following error message:

VPCSRVC.EXE has encountered a problem and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on might be lost.

Please tell Microsoft about this problem.

We have created an error report that you can send to us. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.



CAUSE
This problem occurs because the Connectix OS Pack uses an older version of the Virtual PC Additions that is not compatible with the Virtual Machine Additions for Microsoft Virtual PC for Mac Version 7. Virtual PC for Mac Version 7 only supports Connectix Virtual PC for Mac version 5 or later versions of Virtual PC Additions that are installed on virtual hard disk images from Virtual PC 5 or later versions.

Additional query words: VPC VPC7 VPC5 VPC6 VM VHD

Keywords: kberrmsg kbtshoot kbupgrade kbprb kbmacservice KB886375

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