Microsoft KB Archive/162725

= XCLN: "Internal Error Installing Forms" During Client Setup =

PSS ID Number: 162725

Article Last Modified on 10/28/2004

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The information in this article applies to:


 * Microsoft Exchange Client for Windows 95 4.0

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This article was previously published under Q162725



SYMPTOMS
When you attempt to install the Microsoft Exchange Windows 95 client, you may receive the following error:

Internal error installing forms.

Please contact your system administrator.



RESOLUTION
Two different resolutions have been found for this issue. It may be necessary to follow both of the procedures listed below before attempting to reinstall the Microsoft Exchange Windows 95 client:


 * The Msvcrt40.dll file in the Windows\System directory may be outdated. Rename Msvcrt40.dll on the affected workstation and run the Microsoft Exchange client setup again.
 * Rename the Mapi.dll and Mapi32.dll files on the affected workstation and run the Microsoft Exchange client setup again.



MORE INFORMATION
The Msvcrt40.dll file that the Microsoft Exchange Service Pack 2 client will install is Msvcrt40.dll, with a date of 7-14-96, a file size of 312,832 bytes, and version number of 4.0.0.5270.

Additional query words: 4.00

Keywords: KB162725

Technology: kbExchange400 kbExchangeClientSearch kbExchangeSearch kbZNotKeyword2 kbZNotKeyword3

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