Microsoft KB Archive/263391

= How to change the graphics hardware acceleration setting in Windows =

Article ID: 263391

Article Last Modified on 2/1/2007

-

APPLIES TO


 * MSN Money
 * Microsoft Money 2006 Deluxe
 * Microsoft Money 2006 Premium
 * Microsoft Money 2006 Small Business
 * Microsoft Money 2006 Standard
 * Microsoft Money 2005 Deluxe Edition
 * Microsoft Money 2005 Premium Edition
 * Microsoft Money 2005 Small Business Edition
 * Microsoft Money 2005 Standard Edition
 * Microsoft Money 2004 Deluxe Edition
 * Microsoft Money 2004 Premium Edition
 * Microsoft Money 2004 Small Business Edition
 * Microsoft Money 2004 Standard Edition
 * Microsoft Money 2003 Standard Edition
 * Microsoft Money 2002 Standard Edition
 * Microsoft Money 2001 Standard Edition
 * Microsoft Money 2000 Standard Edition
 * Microsoft Money 2000 Business & Personal Edition
 * Microsoft Money 99 Standard Edition
 * Microsoft Money 98 Standard Edition
 * Microsoft Money 98 Deluxe Edition
 * Microsoft Money 98 Financial Suite Edition

-



This article was previously published under Q263391



SUMMARY
This article describes how to adjust the Graphics Hardware Acceleration setting in Microsoft Windows.

You may have to adjust the graphics hardware acceleration when you are troubleshooting video issues in Microsoft Money or MSN Money. If Money or your Web browser stops responding (hangs), there may be a conflict between Money and your video adapter or your video driver.



MORE INFORMATION
You can reduce the Graphics Hardware Acceleration setting as one troubleshooting step to determine if there is an issue with your video adapter or your video driver.

To reduce the graphics hardware acceleration setting, follow the appropriate steps for your version of Microsoft Windows.

On a computer that is running Windows Vista

 * 1) Click Startvistastartbutton.jpg], click Control Panel, click Appearance and Personalization, click Personalization, click Display Settings, and then click Advanced Settings.
 * 2) Click the Troubleshoot tab, and then click Change Settings.

If you are prompted for an administrator password or for confirmation, type the password, or provide confirmation.
 * 1) Move the Hardware Acceleration slider until it is one notch to the right of None. This is the basic acceleration setting.
 * 2) Click OK two times, and then close the window.

If the issue is resolved when you set the Graphics Hardware Acceleration slider to None or to Basic, contact your hardware manufacturer to find out how to obtain and install the latest video driver for your video card.

If you already installed the latest video driver for your video card, and you continue to experience graphics issues with the Graphics Hardware Acceleration slider set to Full, repeat the steps in this article. However, move the Graphics Hardware Acceleration slider one notch to the left until the issue no longer occurs.

On a computer that is running Windows XP

 * 1) Right-click the desktop, and then click Properties on the menu.
 * 2) Click the Settings tab, and then click Advanced.
 * 3) Click the Troubleshoot tab.
 * 4) Move the Hardware Acceleration slider until it is one notch to the right of None, the Basic acceleration setting.
 * 5) Click OK, and then click Close.

If the issue is resolved when you set the Graphics Hardware Acceleration slider to None or Basic, contact your hardware manufacturer to inquire about how to obtain and install the latest video driver for your video adapter.

If you have installed the latest video driver for your video adapter and you continue to experience graphic issues with the Graphics Hardware Acceleration slider set to Full, repeat the steps in this article, except move the Graphics Hardware Acceleration slider one notch to the left until the issue no longer occurs.

On a computer that is running Windows 2000

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) On the Settings tab, click Advanced.
 * 4) Click the Troubleshooting tab.
 * 5) Move the Hardware Acceleration slider all the way to the left (the None position), and then click OK.

Note If your computer restarts in Safe mode after you change the Hardware Acceleration slider to None, repeat steps 1 through 5, except this time move the Hardware Acceleration slider until it is one notch to the right of None.
 * 1) Click OK.

Note You cannot adjust the Graphics Hardware Acceleration settings in Microsoft Windows NT 4.0.

If the issue is resolved when you set the Graphics Hardware Acceleration slider to None or Basic, contact your hardware manufacturer to inquire about how to obtain and install the latest video driver for your video adapter.

If you have installed the latest video driver for your video adapter and you continue to experience graphic issues with the Graphics Hardware Acceleration slider set to Full, repeat the steps in this article, except move the Graphics Hardware Acceleration slider one notch to the left until the behavior no longer occurs.

Note If you reduce the graphics hardware acceleration setting, you may reduce the graphics performance on your computer.

On a computer that is running Windows 98 or Windows 95
 Click Start, point to Settings, and then click Control Panel. Double-click System. On the Performance tab, click Graphics. Move the Hardware Acceleration slider until it is one notch to the right of None, the Basic acceleration setting. Click OK, and then click Close. When you are prompted to restart your computer, click Yes.

Note If you experience any issues after you reduce graphics hardware acceleration, follow these steps to restore graphics hardware acceleration to the original setting:   Restart Windows in Safe mode.

To do this, follow the appropriate steps for your operating system.

Microsoft Windows 98
Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then click Safe Mode on the Startup menu.

Microsoft Windows 95
Restart your computer. When you see the &quot;Starting Windows 95&quot; message, press the F8 key, and then click Safe Mode on the Startup menu. </li> When Windows starts in Safe mode, click OK.</li> Repeat steps 1 through 6, but in step 4 move the Hardware Acceleration slider back to its original position.</li></ol> </li></ol>

Additional query words: w_money moneycentral investor Money98 Money99 Money2000 Money2001 Money2002 Money2003 Money 2004 usage howto money2006

Keywords: kbui kbdisplay kbgraphic kbhowto KB263391

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.