Microsoft KB Archive/841421

= Image may not appear as expected when you save an image in Office 2004 for Mac Standard Edition and then view the image in a different image viewer =

Article ID: 841421

Article Last Modified on 6/2/2006

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APPLIES TO


 * Microsoft Office 2004 for Mac Standard Edition

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SYMPTOMS
When you save an image in Microsoft Office 2004 for Mac Standard Edition and then view the image in a different image viewer, the image may not appear as expected.



CAUSE
This problem occurs if both of the following conditions are true:
 * The image that you saved contains shadow effects.
 * The image is saved in Macintosh Picture (PICT) format.



WORKAROUND
To work around this problem, save the image in Portable Network Graphics (PNG) format. To do this, follow these steps:
 * 1) Start Office 2004 for the Mac Standard Edition, and then open the file that contains the image that you want to save.
 * 2) CTRL+click the image that you want to save, and then click Save as Picture.
 * 3) In the Format box, click Portable Network Graphics (PNG), and then click Save.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Office 2004 for Mac Standard Edition.

Keywords: kbqfe kbprb kbhotfixserver KB841421

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