Microsoft KB Archive/182454

= OL98: (CW) Error Adding Lotus cc:Mail to Profile on Windows NT =

Article ID: 182454

Article Last Modified on 5/18/2001

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q182454



NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.



SYMPTOMS
If you use Microsoft Outlook on Microsoft Windows NT and try to add the cc:Mail service to a profile, you may receive the following error message:

VIM32.DLL could not be found and is required to access the cc:Mail post office when using NT. This DLL can be obtained from Lotus at:

http://www.support.lotus.com



CAUSE
You are missing the required Lotus 32-bit VIM (vendor-independent messaging) files. Microsoft does not provide these files. If you use Windows NT and have not previously installed a 32-bit version of Lotus cc:Mail, these files are not present in your \WINNT\SYSTEM32 directory.



MORE INFORMATION
For additional information contact your system administrator or visit Transend's web site at:

http://www.transend.com

or send e-mail to:

[MAILTO:support@transend.com support@transend.com]

Follow the instructions in the error message to download and install the 32- bit VIM files to your \WINNT\SYSTEM32 directory. Unzip Vdlw32.zip and copy these files to your \WINNT\SYSTEM32 directory. You can then add the cc:Mail service to your profile.

