Microsoft KB Archive/329855

= PRJ2000: &quot;Instruction at 0x3021a206 Referenced Memory 0xff81db33&quot; Error Message When You Start Microsoft Project =

Article ID: 329855

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition

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This article was previously published under Q329855



SYMPTOMS
When you start Microsoft Project, you may receive an error message similar to the following:

The instruction at 0x3021a206 referenced memory 0xff81db33. The memory could not be read.



CAUSE
This issue may occur if all of the following conditions are true:
 * The computer uses a video adapter based on the NVIDIA GeForce graphics chipset.

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 * The NVIDIA video adapter driver uses the NVIDIA nView Desktop Manager program. This program is used to manage multiple displays on the computer.

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 * The driver for the video adapter is outdated.

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The nView Desktop Manager program is not configured for compatibility with Microsoft Project.



RESOLUTION
To resolve this issue, follow these steps:  Make sure that the latest driver that is available for your video adapter is installed on your computer. Contact your video adapter manufacturer for more information about how to obtain and install the latest drivers for your video adapter. Start Microsoft Project.

If the issue is resolved, you do not have to follow the remaining steps in this article. If the issue is not resolved, go to step 3. Configure nView Desktop Manager for compatibility with Microsoft Project. To do this, follow these steps.

NOTE: For more information about how to perform this procedure, contact your video adapter manufacturer.  Right-click an empty area on the desktop, and then click Properties. Click the Settings tab, and then click Advanced. Click the tab for your video adapter, and then click Additional Properties.</li> Click the Desktop Utilities tab.</li> Click Desktop Manager Configuration.</li> Click the Application Management tab.</li> Click Add, click Winproj.exe, and then click OK.</li></ol> </li></ol>

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MORE INFORMATION
To contact NVIDIA, visit the following NVIDIA Corporation Web site:

http://www.nvidia.com

For information about how to contact your video adapter manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kberrmsg kbprb KB329855

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