Microsoft KB Archive/811049

= Non-Administrator Users Cannot Enroll a Smart Card Certificate After Applying Security Package MS02-048 =

Article ID: 811049

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1

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SYMPTOMS
When you apply security package MS02-048 on Windows 2000-based workstations, you must then request a smart card enrollment certificate as a local administrator so that non-administrator users can request a certificate later. If you do not request the certificate, non-administrator users who request the certificate receive the following error message:

The proper version of the ActiveX control failed to download and install. You may...

For additional information about security package MS02-048, click the following article number to view the article in the Microsoft Knowledge Base:

323172 MS02-048: Flaw in Certificate Enrollment Control May Cause Digital Certificates to Be Deleted



CAUSE
The MS02-48 security package does not copy the Scrdenrl.dll file to the correct folder (%WinDir%\System32).



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version          Size    File name -  05-Aug-2002  09:43  5.131.2195.5938  48,568  Scrdenrl.dll

Note To use this hotfix, first apply security package MS02-048. Then, apply the hotfix that is described in this article.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
This hotfix package includes a corrected Update.inf file, which copies the Scrdenrl.dll file to the correct folder (%WinDir%\System32).

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB811049

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