Microsoft KB Archive/837877

= &quot;Cannot open picture&quot; error message when you try to open a file that has the .mix file name extension in Picture It! 2002 =

Article ID: 837877

Article Last Modified on 12/13/2004

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APPLIES TO


 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Publishing 2002 Gold

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SYMPTOMS
In Microsoft Picture It! 2002, when you try to open a file that has the .mix file name extension and was created in an earlier version of Microsoft Picture It!, you may receive an error message that is similar to the following:

Cannot Open Picture

Picture It! cannot open this file. It uses effects that are not supported by this version of Picture It!.



CAUSE
This behavior occurs on some files that have the .mix file name extension that were created in an earlier version of Picture It!.



WORKAROUND
To work around this behavior, use a program that can read the .mix file, such as Microsoft Word.

Note If you do not have another program that will open files that have the .mix file name extension, you may have to reinstall your earlier version of Picture It!, and then save the file in another format.



RESOLUTION
To resolve this behavior, save the file in another format before you open the file in Picture It! 2002 or in later versions of Picture It!.

Note the layered objects that the MIX format preserves will be flattened into a single picture.



MORE INFORMATION
For additional information about how to open files that have .mix file extensions, click the following article numbers to view the articles in the Microsoft Knowledge Base:

196380 PI: Cannot open picture error with some MIX files

156245 PI: FAQ: Supported graphic file formats

309110 PIP2002 and Greetings 2002: Minimum system requirements

Additional query words: PI! Picture It Publishing Digital .png 1.0 2.0 99 2000 2002

Keywords: kberrmsg kbprb KB837877

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