Microsoft KB Archive/265137

= XFOR: Cannot Install Connector Message Transfer Agent on Microsoft Mail Connector =

Article ID: 265137

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q265137



SYMPTOMS
If you try to create a Microsoft Mail (MS Mail) Connector between Exchange Server and an MS Mail postoffice, when you configure the Exchange Server properties for the MS Mail Connector on the connector message transfer agent (MTA) page under Postoffices Serviced and click Apply, you may receive the following error message

The connector MTA instance  could not be created.

where  is the name of the connector MTA that you entered.



WORKAROUND
To work around this issue:
 * 1) Stop Simple Network Management Protocol (SNMP) and all third-party services, and then restart the server.
 * 2) Insert the Exchange Server CD-ROM and run Exchange Server Setup.
 * 3) Click Add/Remove.
 * 4) Click Microsoft Exchange Server, and then click Change Option.
 * 5) Click to clear the MS Mail Connector check box, and then click OK.
 * 6) Click Continue to resume the Setup program and remove the MS Mail Connector.
 * 7) Restart Exchange Server Setup and reinstall the MS Mail Connector.
 * 8) Reapply any Exchange Server service pack and fixes.
 * 9) Reconfigure the MS Mail Connector.

Additional query words: PCMTA; CONNECTOR MTA

Keywords: kbprb KB265137

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