Microsoft KB Archive/250334

= PRB: MSDN Library Unable to Display Help from Within Visual Studio Programs =

Article ID: 250334

Article Last Modified on 8/15/2005

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APPLIES TO


 * MSDN 2003 Universal Edition
 * Microsoft Visual Studio 6.0 Enterprise Edition
 * Microsoft Visual Studio 6.0 Service Pack 1
 * Microsoft Visual Basic 6.0 Learning Edition
 * Microsoft Visual Basic 6.0 Professional Edition
 * Microsoft Visual Basic 6.0 Enterprise Edition
 * Microsoft Visual C++ 6.0 Enterprise Edition
 * Microsoft Visual C++ 6.0 Professional Edition
 * Microsoft Visual C++ 6.0 Standard Edition
 * Microsoft Visual Studio 6.0 Professional Edition
 * Microsoft Visual J++ 6.0 Standard Edition
 * Microsoft Visual SourceSafe 6.0 Standard Edition
 * Microsoft Visual InterDev 6.0 Standard Edition
 * Microsoft Visual FoxPro 6.0 Professional Edition

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This article was previously published under Q250334



SYMPTOMS
When you try to access MSDN Library Help from within Visual Studio programs using F1 or the Help menu, the following error message appears:

unable to display help



CAUSE
Vshelp.dll is not registered or is not correctly registered with the operating system.



RESOLUTION
To resolve this problem, run Regsvr32 to register Vshelp.dll:
 * 1) Search for Vshelp.dll.
 * 2) Select Start and then click Run. Type Regsvr32.
 * 3) Click and hold on the file Vshelp.dll found in the search and drag it into the Run box immediately following Regsvr32. Click OK.
 * 4) The system should return a "registered successfully" message. Click OK.
 * 5) Close both windows.
 * 6) Open a Visual Studio program and test Help.



STATUS
This behavior is by design.



MORE INFORMATION
This condition may occur after uninstalling the MSDN Library and reinstalling it to a new location.

Steps to Reproduce the Behavior
Unregister Vshelp.dll using "regsvr32 /U VSHELP.DLL".

