Microsoft KB Archive/162212

= GW 1.0 Err Msg: OLE Was Unable to Register Itself in the System Registry =

Article ID: 162212

Article Last Modified on 7/18/2007

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APPLIES TO


 * Microsoft Greetings Workshop 97 Standard Edition

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This article was previously published under Q162212



SYMPTOMS
Near the end of the Greetings Workshop installation, you may receive the following error message:

OLE was unable to register itself in the system registry.

When you click OK, you receive the following error message:

Greetings Workshop setup was not completed successfully.



CAUSE
This behavior can occur if the versions of the following files are mismatched:


 * Olepro32.dll
 * Msvcrt40.dll



RESOLUTION
To resolve this issue, download and install the Windows Libraries Update. To do this:  Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/Search.aspx?

 In the Search By area, click Keywords. In the Keywords box, type libraries update . In the Operating System box, click the appropriate operating system, and then click Find It. Click the link that is returned, and then follow the instructions on the screen to install the Microsoft Libraries Update.

The Microsoft Libraries Update resolves an issue that can cause some third-party software to behave unexpectedly after the installation of Microsoft Works Suite 99, Microsoft Encarta Encyclopedia 99 (US only), Microsoft Encarta Virtual Globe 99, Microsoft Graphics Studio Greetings 99, or other third-party software. Impacted programs include America Online (AOL) version 4.0 and HyperTerminal.

For additional information about the Microsoft Libraries Update, please see the following article in the Microsoft Knowledge Base:

197298 INFO: Microsoft Libraries Update: What, Where, Why

If the issue continues to occur:  Click Start, and then click Shut Down.</li> Click Restart In MS-DOS Mode, and then click Yes.</li> At the command prompt, type the following lines, pressing ENTER after each line:

ren msvcrt40.dll msvcrt40.old

exit

NOTE: If you are running Microsoft Windows NT, do not rename the Msvcrt40.dll file.</li> If you receive an "error starting program" or "can't find required .dll" error message when Microsoft Windows starts, click OK.</li> Reinstall Greetings Workshop.</li></ol>

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MORE INFORMATION
The following table lists the files installed by the Microsoft Library Files Update:

Additional query words: 1.00 1.00a won't install greetingsw gw1

Keywords: kbenv kberrmsg kbprb kbsetup kburl KB162212

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