Microsoft KB Archive/320836

= Outlook 2002 and Outlook 2003 do not check for new messages automatically =

Article ID: 320836

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q320836



SYMPTOMS
If you set up or modify Send/Receive Groups in Microsoft Outlook and you select the option to have Outlook check the accounts in a selected group according to a schedule, Outlook may not check for new messages automatically.

This behavior occurs even though you have the Schedule an automatic send/receive every n minutes option selected.

Where n represents the number of minutes set by the user.



CAUSE
This behavior may occur if the Disable Scheduled Send/Receive option is enabled. This option overrides the Send/Receive Group settings.



RESOLUTION
To resolve this behavior, on the Tools menu, point to Send/Receive Settings, and then click Disable Scheduled Send/Receive (if the option is selected).

Additional query words: ol2003 ol2002

Keywords: kbtshoot kbreceivemail kbemail kbprb KB320836

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