Microsoft KB Archive/931595

= Error message when you try to start the SoftGrid Virtual Application Server service: &quot;Error code 41479&quot; =

Article ID: 931595

Article Last Modified on 4/12/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to start the Microsoft SoftGrid Virtual Application Server service, the operation is unsuccessful. Additionally, you receive the following error message:

Windows could not start the SoftGrid Virtual Application Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 41479.

Additionally, the following event is logged in the System log: Event ID: 7024

Source: Service Control Manager

Type: Error

Description: The SoftGrid Virtual Application Server service terminated with service-specific error 41479.

Additionally, the following error code is logged in the SoftGrid Virtual Application Server log file (Sft-server.log):

41479 &quot;Configuration failure: Failed to add LOG pipeline to Server.&quot;



CAUSE
This issue may occur if the following conditions are true:
 * A log module that is specified on a server group contains invalid information.
 * The SFTCore.exe process from the previous service start did not completely shut down before the SoftGrid Virtual Application Server service was started.



RESOLUTION
To resolve this issue, follow these steps:  Determine whether a log module contains invalid information. To do this, follow these steps:  Click Start, point to All Programs, point to Administrative Tools, and then click SoftGrid Management Console. Expand SoftGrid Systems, expand  , and then expand Server Groups. Right-click Default Server Group, and then click Properties. Click the Logging tab. Edit the existing log module. Verify that the information that is entered is valid.</li></ol> </li> Use Task Manager to verify that all SFTCore.exe processes have stopped. Then, start the SoftGrid Virtual Application Server service.</li></ol>

Keywords: kbexpertiseinter kbtshoot KB931595

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