Microsoft KB Archive/189180

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The information in this article applies to:


 * Microsoft Outlook 98

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SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Outlook Configuration, Environment and Setup. Use the instructions in the "Ordering an Articles by E-mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

"http://support.microsoft.com/support/default.asp"

Ordering an Article by E-mail
To have an article from the list sent to you in e-mail, send a message to mshelp@microsoft.com, and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com

SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

"[MAILTO:mshelp@microsoft.com mshelp@microsoft.com]"

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

  Dial the toll-free FastTips number: "(800) 936-4100" When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2). When prompted, select the version of the product that you are using. From the "FastTips Main Menu," select 1 to place a FastTips catalog order. At the "to order items from your catalog" prompt, select 1. When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q").

NOTE: You can order up to five items at a time. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number. When you're finished ordering, hang up.</li></ol>

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE Q187264 OL98: Insertion Point Disappears Using Word as E-mail Editor

Q187213 OL98: (CW) Error Starting Outlook Using MS Mail Service

Q187264 OL98: Insertion Point Disappears Using Word as E-mail Editor

Q187213 OL98: (CW) Error Starting Outlook Using MS Mail Service

Q185938 OL98: (CW) Unexpected Line Breaks with Reply Ticking Enabled

Q187556 OL98: Autosignature Missing from New Mail Message

Q187678 OL98: Invalid Response Error Received When Retrieving Mail

Q187558 OL98: Contact Fields That Cannot Be Imported or Exported

Q187557 OL98: Problem with CompuServe Mail Messages with Attachments

Q185912 OL98: Problem Selecting Multiple Attachments in WordMail

Q187646 OL98: Letter Wizard Template Does Not Display Body Text/Graphics

Q186840 OL98: (CW) Resource Missing From "To:" Line and Attendees List

Q187645 OL98: Different Fax Services Installed With Outlook 98

Q187259 OL98: ErrMsg: "The memory cound not be written"

Q187267 OL98: (IMO) Message Tracking Options Are Not Available

Q187266 OL98: Deleted Items Command Is Not on the Go Menu

Q185907 OL98: Cannot Export Seven-Digit Phone Numbers to Timex Watch

Q186576 OL98: Additional +1 Added to Phone Number of Contact

Q186359 OL98: (CW) Folder Published Offline Not Updated when Online

Q186677 OL98: (IMO) Distribution Lists Lost During Upgrade to Outlook

Q186349 OL98: (IMO) Winfax SE Fax Prints Black Page From Canon BJC600E

Q186364 OL98: Deleting Appointments from Outlook Today

Q186671 OL98: (CW) Taskbar Envelope Does Not Disappear After Viewing Fax

Q186865 OL98: News Reader Installation Error Using CD from PC Computing

Q186347 OL98: Cannot Add Holidays to a Calendar Subfolder

Q180083 OL98: How to Turn on the Horizontal Scroll Bar in Table Views

Q180804 OL98: Maximum Length of an Internet Mail Account Name

Q181551 OL98: "Doesn't Contain" in Find May Give Unexpected Results

Q186164 OL98: How Outlook Handles Time Zones for Meeting Requests

Q185928 OL98: Meeting Request Calendar Button Opens New Calendar Window

Q186232 OL98: (CW) CC:Mail Does Not Preserve HTML Format

Q180667 OL98: Cannot Drag Multiple Appointments to the Calendar

Q186021 OL98: (CW) HTML Attributes Not Retained When Sending to MSN

Q182457 OL98: Smart Quotes May Not Display Correctly

Q179935 OL98: Text Limited in Icon View of a Note

Q179766 OL98: Cannot Click to Display Next Off-Screen Appointment

Q185909 OL98: Attachment Appears at Bottom of E-mail Message

Q180805 OL98: How to Change the Font Size on the Calendar TaskPad

Q182225 OL98: Task Priority Not Retained in Timex Data Link Wizard

Q186229 OL98: How Do I Make Outlook My Default MailTo Handler?

Q185683 OL98: How to Send a Web Page by E-mail

Q183952 OL98: (CW) Resources Are Not Automatically Removed From Location

Q180886 OL98: Cannot Sort by Company in Tasks Folder

Q179395 OL98: Cannot Customize Calendar Week Numbers for Fiscal Year

Q186231 OL98: Migrating from Netscape Mail to Outlook

Q179482 OL98: "Read-Only" Not Removed from Titlebar in Saved Item

Q180560 OL98: Task Information Bar Does Not Show Overdue Status

Q180565 OL98: ErrMsg: "You cannot group items by this field"

Q181274 OL98: Daily Notes from Schedule+ 1.0 Do Not Import

Q180091 OL98: ErrMsg: The End Date Occurs Before the Start Date Date

Q181591 OL98: Read-only Status Displayed in Message Title Bar

Q180442 OL98: Some Countries Not in Contact Address List

Q180881 OL98: Manual Journal Entry Does not Default to Current Time

Q180880 OL98: How to Find Messages Sent or Carbon Copied to a Person

Q179554 OL98: New Field Button Is Unavailable in Field Dialog Boxes

Q179864 OL98: View Filter Fields Are Limited to 255 Characters

Q180474 OL98: Calendar Time Font Size Does Not Change

Q179736 OL98: How to Make a Shortcut to a File in an Appointment

Q185778 OL98: (CW) Exchange Server Limits Cause Message Not to Dismiss

Q185779 OL98: (CW) Exchange Server Limits Cause Task Requests to Fail

Q179771 OL98: Bookman Old Style Font Does Not Bold in AutoSignature

Q180879 OL98: Outlook Bar Use Requires a Pointing Device

Q179633 OL98: Cannot Show More Than 12 All Day Events in Day View

Q180036 OL98: Unable to Edit Some Contact Fields in Table View

Q181387 OL98: Same Picture Displays if Message has Two With Same Name

Q180473 OL98: How to Delete an Entire Message Thread

Q179762 OL98: Line Breaks Lost Sending HTML Mail to QuickMail Express

Q179744 OL98: CTRL+DELETE Does Not Delete Word in HTML Mail

Q180563 OL98: How to Display Multiple Days in the Calendar

Q180390 OL98: How to Reset the Appointments Location List

Q185664 OL98: AutoSignature Not Added when Replying to a Message

Q179738 OL98: Tasks Not Updated When Dragged to Calendar

Q185742 OL98: Attachment Icon Does Not Show in the Preview Pane

Q185997 OL98: (IMO) TNEF Information Not Retained Sending HTML E-mail

Q180037 OL98: New Appointment Date Initialized to 8/27/96

Q180318 OL98: Unable to Group Items by Subject

Q180809 OL98: (CW) Search Subfolders Not Available for Public Folders

Q181585 OL98: Find Items Fails When User Field Matches Built-in Field

Q181584 OL98: Current Owner Status of a Task May Not Get Updated

Q181272 OL98: How to Create a Linked Object From a Word Document

Q181246 OL98: Team Manager Tasks Disappear When Default Delivery Changed

Q182037 OL98: Day Not Displayed in Bold for Recurring Appointment

Q180478 OL98: (CW) Blank Buttons on Taskbar After Starting Outlook

Q179632 OL98: Appointment Form Opens With "All day event" Selected

Q180859 OL98: Outlook Journaling White Paper Available on MSL

Q181984 OL98: No Prompt to Save, Discard, or Update a View

Q180444 OL98: Internet Mail Issue with Whole Earth Networks ISP

Q180035 OL98: Printing Select Appointments in Day/Week/Month Styles

Q180831 OL98: (CW) Connect Error Using SPRYNET Internet Mail

Q182129 OL98: Automatic Formatting Affects Task Color Settings

Q180325 OL98: Birthday or Anniversary Spans Two Days

Q179866 OL98: Unable to Reorder Tasks

Q180983 OL98: (CW) Err Msg: "Cannot Perform the Requested Operation" When Right-Clicking Send Options

Q181588 OL98: Cannot Rename an E-mail Attachment Without Opening It

Q181583 OL98: (CW) Message Marked Private Not Visible in Secondary Inbox

Q181355 OL98: Different Pagination Between Preview and Printed Versions

Q179946 OL98: How to Import Information from Goldmine

Q180555 OL98: Using AutoDate for Non-predefined Reminder Times

Q180802 OL98: Recurring Appointments Display Only Series in Card View

Q180582 OL98: How to Disable Annotation Marks in Replies and Forwards

Q180089 OL98: No Matching Items Found Using "From" Criteria

Q179867 OL98: How to Determine the Path of a Shortcut to a File