Microsoft KB Archive/122750

= PC DirSync: Files to Check If IMPORT.EXE Does Not Complete =

Article ID: 122750

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q122750



SYMPTOMS
While the last step (T3) of directory synchronization (Dir-Sync) is being performed on a Microsoft Mail for PC Networks postoffice, the Import program (IMPORT.EXE) may fail with an error message in the DIRSYNC.LOG file, indicating a problem with one of the transaction files.



CAUSE
When Dir-Sync processes are NOT actively being performed against a postoffice, the following files, located in the GLB subdirectory, should all be zero bytes in length:

USRTRANS.GLB

NMETRANS.GLB

GWTRANS.GLB

SRVTRANS.GLB

Likewise, the following files should not exist at all in the GLB subdirectory if Dir-Sync is NOT being performed against a postoffice:

IUSRTRAN.GLB

INMETRAN.GLB

IGWTRANS.GLB

SRVUPDS.GLB

REQUPDS.GLB

SORTxxxx.GLB (where xxxx is a number)

ILOCAL.GLB

INDEX.GLB

On occasion, because of network or other problems, IMPORT.EXE will not complete successfully (logging an error message in the DIRSYNC.LOG file). While Dir-Sync is NOT actively occurring, you may find one or more of the files that should be zero bytes in length will actually have some size (greater than zero).



RESOLUTION
To resolve this problem, try the following options:

 Run IMPORT.EXE against the postoffice and see if the Import process will successfully complete:

import admin -p -y -q -d

 If IMPORT.EXE fails again, zero out the file(s) that have a size greater than zero bytes, with the MS-DOS TYPE command

type nul >

where is SRVTRANS.GLB, USRTRANS.GLB, NMETRANS.GLB, or GWTRANS.GLB.

If, while Dir-Sync is NOT being actively performed on a postoffice, any of the files that should not exist in the GLB subdirectory of the Mail database (listed above) actually do exist, you should delete those files.

Another file to check, which may occassionaly cause problems with the IMPORT.EXE process, is the RESYNC.GLB. If a RESYNC.GLB file exists in the GLB subdirectory of the postoffice and IMPORT.EXE with the -Q option does not properly process this file (RESYNC.GLB should automatically be deleted from the GLB subdirectory by IMPORT.EXE), the administrator should manually delete this file.

