Microsoft KB Archive/21782

Word 2.x: Problems Setting Up on Hard Disk

PSS ID Number: Q21782 Article last modified on 11-02-1994

2.x

MS-DOS

= SUMMARY =

This article gives possible reasons for the message “Setup cannot continue copying Word onto the hard disk”.

= MORE INFORMATION =


 * 1) Memory resident software interfering. Disable all memory resident software during setup.
 * 2) Hard disk is not XT compatible. There is probably an incompatible disk controller. The hidden files are put on a specific location on the hard disk; if the setup utility cannot find this location, it will not continue.
 * 3) Previous versions of Word (Word 1.x) may have left a file instead of a subdirectory on the hard disk with the name of MSTOOLS, e.g. MSTOOLS.DOC. This name confuses the Word 2.x setup procedure; if this is the case, delete the file.
 * 4) Make sure there is only one MW.PGM file. This file should be in MSTOOLS only. If this file is in any other place, delete it.
 * 5) You were in a subdirectory at the time of setup.
 * 6) You chose a subdirectory name with a space in it.
 * 7) Never recopy the WORD.COM file by using DOS commands. The WORD.COM file contains the information that tells Word to look into MSTOOLS for the MW.PGM (Microsoft Word Program) file. WORD.COM records this information at the time of setup; the information will be destroyed if you recopy WORD.COM.
 * 8) The Word 2.x setup utility copied all of the .PRD files, not just the one printer driver file that was chosen, into MSTOOLS at the time of setup. There will be 55 .PRD files in the MSTOOLS subdirectory after setup in Word 2.0.

There will be 75 .PRD files in the MSTOOLS subdirectory after setup in Word 2.1.

KBCategory: kbsetup KBSubcategory: Additional reference words:

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================================================================ Copyright Microsoft Corporation 1994.