Microsoft KB Archive/917211

= You receive an error message in Microsoft Internet Explorer after you download the Groove device management registry file =

Article ID: 917211

Article Last Modified on 4/9/2007

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APPLIES TO


 * Microsoft Office Groove Server 2007 Manager
 * Microsoft Office Groove Server 2007
 * Groove Enterprise Management Server 3.1
 * Groove Enterprise Management Server 3.0
 * Groove Enterprise Management Server 2.5

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SYMPTOMS
When you try to download the Groove device management registry file, .reg, the download operation will try to create a file. The name of this file is a seemingly random string of characters. After you save this file, you may receive the following error message in Microsoft Internet Explorer:

Internet Explorer cannot download  from.

Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.



CAUSE
This issue occurs if you enabled the Do not save encrypted pages to disk option in Internet Explorer. When this option is enabled, you cannot download the Groove device management registry file.



RESOLUTION
To resolve this problem, temporarily disable the Do not save encrypted pages to disk option. To do this, follow these steps:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options, and then click the Advanced tab.
 * 3) Under Security, click to clear the Do not save encrypted pages to disk check box, and then click OK.



MORE INFORMATION
As soon as you have downloaded the Groove device management registry file, you may reenable the Do not save encrypted pages to disk option.

Additional query words: TCN-01461 Groove2007

Keywords: kbexpertiseadvanced kbprb kbtshoot KB917211

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