Microsoft KB Archive/216491

= ERROR: Event ID 43: Crash Dump Is Disabled =

Article ID: 216491

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q216491



SYMPTOMS
After you apply Service Pack 4 for Windows NT 4.0, you may notice the following in the system event log.

Event ID 43

Description: Crash dump is disabled! NT failed to initialize the boot partition paging file for crash dump. This may be because the system has more than 3.8 gigabytes of physical memory.



CAUSE
This event is recorded when the page file on the system partition is set to a size smaller than the physical RAM in the computer.



RESOLUTION
To keep the error message from appearing in the event log, ensure that the page file on the system partition is larger than the amount of physical RAM on the machine.

To change the size of the page file, follow these steps:
 * 1) In Control Panel, double-click System.
 * 2) On the Performance tab, click Change, and then change the minimum size of the page file on the system partition to a value at least the size of physical RAM plus 1 MB.
 * 3) Restart the computer.



MORE INFORMATION
When Windows NT ecounters an unhandled exception, and is configured in the Startup/Shutdown tab of the System Control Panel to write a memory dump, Windows NT will write a memory dump to disk when a STOP error is encountered. Windows NT will write the dump to the pagefile on the system partition when the STOP error is encountered, and copy the dump to a file when the system is restarted. For Windows NT to write the memory dump, the pagefile on the system partition must be at least as large as the physical memory in the computer.

This event was added in Service Pack 4. Service Pack 4 does not cause this condition, but merely reports this condition. Prior to Service Pack 4, this condition was not reported in the System Event Log.

For additional information about setting up Windows NT 4.0 to write a memory dump when a STOP error is encountered, please see the following article(s) in the Microsoft Knowledge Base:

130536 Windows NT Does Not Save Memory Dump File After a Crash

Additional query words: blue screen memory.dmp crash

Keywords: kbprb KB216491

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.