Microsoft KB Archive/240092

= You receive a "This page provides potentially unsafe information to an Active X control" warning message when you try to use Outlook 2000 help =

Article ID: 240092

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Office 2000 Service Pack 1

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This article was previously published under Q240092



SYMPTOMS
You may receive the following message when attempting to use Outlook Help:

This page provides potentially unsafe information to an Active X control. Your current security settings prohibit running controls in this manner. As a result, this page may not display properly.



CAUSE
The Comcat.dll file may be corrupted, missing, or the wrong version.



RESOLUTION
Search for and rename all copies of the Comcat.dll file on your computer and then reinstall Microsoft Internet Explorer 5.



MORE INFORMATION
Another program may have installed a different version of the Comcat.dll file. It is important that you find and rename all copies of this file before reinstalling Internet Explorer 5. Otherwise, you may receive additional error messages such as:

Unable to find function "DLLRegisterServer" in file C:\WINNT\SYSTEM32\COMCAT.DLL.

Error occurred calling "DLLRegisterServer" in C:\WINNT\SYSTEM32\ASCTRLS.OCX (HRESULT=80004005).

Error occurred calling "DLLRegisterServer" in C:\WINNT\SYSTEM32\DAXCTLE.OCX (HRESULT=80004005).

Additional query words: OL2K Prj2000

Keywords: kbcorrupt kbprb KB240092

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