Microsoft KB Archive/165485

= XFOR: MS Mail Connector requires a PRMD field in Site Addressing =

Article ID: 165485

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q165485





SYMPTOMS
After the Microsoft Mail Connector Interchange (MSMI) has been started, the following events may be repeated continuously in the event log, and messages are not transferred through the Microsoft Mail Connector.   Event  2335         Source    MSExchangeMSMI Type  Information  Category  Session Data MS Mail Connector Interchange has established an MTA session for downloading messages from the Exchange server.

Event 2380         Source    MSExchangeMSMI Type Error         Category  Session Error A memory access violation has occurred that prevents further processing of a message. The access violation that occurred is an attempt to read from 0x4. Please refer to the immediately following event(s) logged by  MS Mail Connector Interchange for more information on the message that could not be processed. Another symptom may be failure during installation of the MSMail Connector. The following error:

The MS Mail Connector failed to install properly.

may be followed by:

An internal processing error has occurred: constraint violation. The

value specified for an attribute is either too big, too small, or not

valid. Microsoft Exchange Directory ID no: DS_E_CONSTRAINT_VIOLATION.



CAUSE
The MSMI requires a value in the PRMD (Private Resource Management Domain) field to operate correctly. If the X.400 Site Addressing value has a blank PRMD, the above symptoms will occur.



WORKAROUND
To work around this problem:


 * 1) Set a "dummy" value in the PRMD field for the X.400 Site Addressing.
 * 2) Even with a PRMD value set in the Site Addressing field, users need not have a PRMD defined in their X.400 Proxy. Modify the X.400 proxy addresses either manually or by using the Directory Import/Export program.

For more information on using Directory Import/Export, please see the following Microsoft Knowledge Base article:

155414 XADM: Bulk Import/Export FAQ



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server versions 4.0 and 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbusage KB165485

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