Microsoft KB Archive/822002

= Web Page Does Not Load Correctly When You Open a Page That Contains Gzip-Encoded Content =

Article ID: 822002

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows 2000 Service Pack 3

 Microsoft Windows XP Embedded

 Microsoft Windows NT 4.0 Service Pack 6a

 Microsoft Windows 98 Second Edition</li></ul>

 Microsoft Windows Millennium Edition</li></ul> </li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you browse the Web, you may notice that frames on some Web sites are not displayed correctly, and the HTML code may not be fully rendered.

<div class="cause_section">

CAUSE
This issue may occur after you install the Internet Explorer hotfix from the following Microsoft Knowledge Base article

331596 Data Is Truncated When You Download a Gzip-Encoded Excel File in Internet Explorer

and then you perform the following procedure:
 * 1) Log on to a Web page that contains gzip-encoded content.
 * 2) Reload the content from the cache.

Note The hotfix that is described in Knowledge Base article 331596 is included in Windows 2000 Service Pack 4 (SP4).

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version       Size    File name 18-Jun-2003 05:07  6.0.2800.1215 483,328 Urlmon.dll Note Because of file dependencies, you must have Internet Explorer 6.0 Service Pack 1 (SP1) installed to install this hotfix.

For additional information about how to obtain the latest service pack for Internet Explorer 6.0, click the following article number to view the article in the Microsoft Knowledge Base:

328548 How to Obtain the Latest Service Pack for Internet Explorer 6

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: IE browser

Keywords: kbhotfixserver kbqfe kbfix kbbug kbprb KB822002

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