Microsoft KB Archive/319807

= HomeSite 5.0 May Cause an Error Message =

Article ID: 319807

Article Last Modified on 3/19/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q319807



SYMPTOMS
When you are running HomeSite 5.0 by Macromedia, you may receive the following error message:

Homesite5.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name       App version   Module name   Module version   Offset - Homesite5.exe  5.0.0.6994    Kernel32.dll  5.1.2600.0       0000d756



CAUSE
After you install HomeSite 5, you must restart the computer to finish the installation. If you do not restart the computer, the error message occurs.



RESOLUTION
Restart the computer, or log off and then log back on to finish the installation of HomeSite 5.0.



MORE INFORMATION
For more information about Macromedia Inc, visit the Macromedia Web site:

http://www.macromedia.com

For more information about HomeSite, visit the following MacroMedia Web site:

http://www.macromedia.com/software/homesite/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB319807

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