Microsoft KB Archive/232921

= Error Messages After Installing CleanSweep Version 4.0 or 4.02 =

Article ID: 232921

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q232921



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you restart your computer after installing Symantec CleanSweep version 4.0 or upgrading to Symantec CleanSweep version 4.02, you may receive one of the following error messages:  

Explorer caused an invalid page fault in module Apitrap.dll at 015f:00b633d0.

Explorer caused an invalid page fault in module Csinject at 015f:00b633d0.





CAUSE
This issue can occur if the CleanSweep tool "Csinject.exe" runs automatically when you start your computer. This program is not totally compatible with Windows 98 Second Edition.



RESOLUTION
To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: apitrap dll

Keywords: kb3rdparty kberrmsg kbinvalidpagefault kbprb KB232921

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