Microsoft KB Archive/297118

= Error Message Occurs When You Install SharePoint Portal Server on a Cluster Server =

Article ID: 297118

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q297118



SYMPTOMS
If you install SharePoint Portal Server on a node of a Microsoft Windows 2000 cluster server, Setup fails, and you receive the following error message:

A problem has been encountered in the Microsoft Embedded Exchange Core setup component. Canceling Setup.

The following data is logged in the Exchange Server Setup Progress.log file:

[15:30:35] Entering CBaseExchangeComponent::ScPostSetup

[15:30:35] Entering CBaseComponent::ScPostSetup

[15:30:35] CService::ScQueryServiceConfig

(L:\admin\src\libs\exsetup\service.cxx:536)

Error code 0XC0070424 (1060): The specified service does not exist as an installed service.

[15:30:35] Service = 'IMAP4Svc' CServiceManager::ScGetServiceInfo (L:\admin\src\udog\setupbase\tools\svcmgr.cxx:408)

Error code 0XC0070424 (1060): The specified service does not exist as an installed service.

[15:30:35] Service = 'IMAP4Svc' CServiceManager::ScStartService (L:\admin\src\udog\setupbase\tools\svcmgr.cxx:474) Error code 0XC0070424 (1060): The specified service does not exist as an installed service.

[15:30:35] CService::ScQueryServiceConfig (L:\admin\src\libs\exsetup\service.cxx:536) Error code 0XC0070424 (1060): The specified service does not exist as an installed service.

..........

[15:30:52] Starting the service 'IISADMIN'.

[15:30:52] Starting the service 'W3SVC'.

[15:30:54] Leaving CBaseComponent::ScPostSetup

[15:42:19] CComBOIFacesFactory::QueryInterface

(L:\admin\src\udog\BO\bofactory.cxx:52) Error code 0X80004002 (16386): No interface.

The next lines in the Setup log may reference &quot;Leaving CBaseExchangeComponent::ScPostSetup.&quot;



CAUSE
This behavior is by design. You cannot install SharePoint Portal Server in a clustered environment, and you must not join the server to a clustered environment.



RESOLUTION
To resolve this problem, install SharePoint Portal Server on a non-clustered Windows 2000 Server computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.



MORE INFORMATION
For additional information about programs that cannot coexist with SharePoint Portal Server, click the following article number to view the article in the Microsoft Knowledge Base:

295012 Programs That Cannot Coexist with SharePoint Portal Server 2001

Additional query words: sps

Keywords: kbbug kbfix KB297118

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