Microsoft KB Archive/319192

= &quot;The Active Directory Property Cannot Be Found in the Cache&quot; Error Message Occurs When You Retrieve &quot;Mail&quot; and &quot;MhsORAddress&quot; Attributes =

Article ID: 319192

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Active Directory Service Interfaces 2.5
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 6a

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This article was previously published under Q319192



SYMPTOMS
If you try to retrieve mail attributes and mhsORAddress attributes from a third-party Lightweight Directory Access Protocol (LDAP) directory, you may receive the following error messages:

The Active Directory property cannot be found in the cache.

-and-

Can't convert from native data type.



CAUSE
This problem occurs because DsClient for Windows NT 4.0 does not recognize a syntax of 1.3.6.1.4.1.1466.115.121.1.33 (LDAPTYPE_CASEIGNORESTRING); therefore, it cannot retrieve attributes that use this syntax. Because Microsoft Windows 2000 does not use this syntax for attributes that are defined in the Active Directory schema, this problem is only likely to occur when you try to access third-party LDAP directories.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name     SP level --  25-Apr-2002  22:08  5.0.2195.5655  123,664  Adsldp.dll    SP6a 25-Apr-2002 22:08  5.0.2195.5655  130,832  Adsldpc.dll   SP6a 30-Jan-2002 00:52  5.0.2195.4016   62,736  Adsmsext.dll  SP6a 25-Apr-2002 22:08  5.0.2195.5011  125,712  Wldap32.dll   SP6a NOTE: Because of file dependencies, this hotfix requires Windows NT 4.0 Service Pack 6a (SP6a).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB319192

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