Microsoft KB Archive/195764

= Err Msg: QBW Caused a General Protection Fault in Module... =

Article ID: 195764

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q195764



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you start Windows, you may receive one of the following error messages:

QBW caused a general protection fault in module Q_enut16.dll

-OR-

QBW caused a general protection fault in module Onlcfg16.dll



CAUSE
This behavior can be occur if you have Intuit's QuickBooks for Windows program installed on your computer and your computer's system date is invalid. For example, the year may be set to 2097 or 2098 instead of 1997 or 1998.



RESOLUTION
To resolve this behavior, set your computer clock to the correct date and time. To do so, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Date/Time.
 * 3) On the Date & Time tab, click the correct date and time, and then click OK.



MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: q enut16 dll onlcfg16

Keywords: kb3rdparty kberrmsg kbgpf kbprb KB195764

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.