Microsoft KB Archive/140530

= WD: Labels Print Page of "Error! Reference Source Not Found." =

Article ID: 140530

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 6.0a
 * Microsoft Word 6.0c
 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a
 * Microsoft Word 97 Standard Edition
 * Microsoft Word 98 for Macintosh

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This article was previously published under Q140530



SYMPTOMS
When you print a page of labels, every label prints the message:

Error! Reference source not found.



CAUSE
This problem occurs when you use REF fields in the document to display the information for the labels and you select the REF fields before clicking Envelopes And Labels on the Tools tab. Although the text displays correctly on the Labels tab, it is printed incorrectly when you click the Print button.

Envelopes created in this manner are printed correctly, however.



WORKAROUND
Unlink the fields in the Address box before clicking the Print button. To do this, follow these steps:
 * 1) Select the REF fields (the address) in the document.
 * 2) On the Tools menu, click Envelopes And Labels.
 * 3) Click the Labels tab.

The text appears in the Address box.
 * 1) Select the text.
 * 2) Press CTRL+SHIFT+F9 (Windows) or COMMAND+SHIFT+F9 (Macintosh).
 * 3) Click Print.

The labels should now be printed correctly.



STATUS
Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem, and we will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 8.0 8.00

Keywords: kbbug kbmerge KB140530

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