Microsoft KB Archive/266248

= Visio2000: Error Message: &quot;An Unhandled Exception Has Occurred&quot; Using the Database Model Diagram Template =

Article ID: 266248

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q266248



SYMPTOMS
When you create a Database Model Diagram, ER Source Model, or ORM Source Model drawing, you receive the following error message:

An unhandled exception has occurred.

After you receive this error message, the appropriate stencils appear in Visio, but the Database menu and add-ins do not load successfully.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time        Version    Size     File name      Platform -  09/08/00  4:47:29pm   6.0.3.804  94,208   Elemutil.dll   Windows



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB266248

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