Microsoft KB Archive/198007

= OL2000: Double-Clicking an Attachment Generates an Error =

Article ID: 198007

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q198007





SYMPTOMS
When you double-click a file attachment in an e-mail, you may receive the following error message:

The file,, does not have a program associated with it for this action. To create an association, double-click My Computer on your desktop. On the View menu, click Options, and then click File Types.



CAUSE
The attachment has no file name extension. The file may have been saved with an extension, but when it was attached to the message, the extension was not saved.

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The file name extension is not a registered file type.



Sending the Attachment with a File Name Extension
To send an attachment with a file extension, follow these steps:


 * 1) Double-click My Computer on the Desktop.
 * 2) On the View menu, click Options.
 * 3) On the View tab, click to clear the "Hide MS-DOS file extensions for file types that are registered" check box, and then click OK.
 * 4) Close the My Computer window.
 * 5) Resend the message with the attachment.

Registering the File Type
The e-mail recipient should follow these steps to register the file type:


 * 1) Right-click the attached file, click Save As on the shortcut menu, and then click Save. Note the folder that the file was saved in.
 * 2) Right-click Start on the Windows Taskbar and click Explore. Move to the folder that you saved the file in.
 * 3) Right-click the file that you saved in step 1 and on the shortcut menu, click Open With.
 * 4) Under "Choose the program you want to use," click to select the program to open this file type with.
 * 5) Click to select the "Always use this program to open this file" check box, and then click OK.

The attachment file will now open when you double-click it.

Keywords: kbhowto kbprb KB198007

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