Microsoft KB Archive/184624

= XFOR: cc:Mail Connector Does Not Return File Attachments On NDRs =

Article ID: 184624

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q184624





SYMPTOMS
When the cc:Mail connector is unable to resolve a cc:Mail address, it sends an NDR (non-delivery report) back to the sender. This NDR, however, is generic and lists all the cc:Mail recipients. The NDR does not indicate which recipient address is bad.

The NDR contains the following:


 * "This messages is From: cc:Mail Connector Interchange."
 * The subject line is the original subject line preceded by the text
 * "Undeliverable:"
 * A new text body is created to notify the user that the message could not be delivered to one or more recipient addresses.
 * The original text body of the messages is also attached to the messages.
 * All other text and file attachments are discarded.

In cc:Mail when a message is addressed to a non existent user at a remote postoffice (PO), the message is forwarded to the remote PO, and may be rejected prior to delivery by the cc:Mail router session that connects directly to that remote PO. The message is returned to the sender with the following changes:


 * The "Forwarded by" (or From) block is changed to the user's name.
 * A forwarding history is created in the message to indicate the reason why the mail was returned.
 * The subject line is replaced by "Message not deliverable."
 * The original subject is contained in the forwarding history.
 * The message body is not changed.

The NDRs generated by cc:Mail back to the mailbox on the Exchange Server computer list the unresolved recipients.



CAUSE


STATUS
Microsoft has confirmed this to be a problem in Exchange Server version 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug KB184624

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