Microsoft KB Archive/303799

= Problems with Windows Media Player When You Suspend and Resume Your Computer =

Article ID: 303799

Article Last Modified on 10/31/2003

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APPLIES TO


 * Microsoft Windows Media Player 7.0
 * Microsoft Windows Media Player 7.1

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This article was previously published under Q303799



SYMPTOMS
If you suspend or hibernate your computer while you are running Windows Media Player and later resume the computer, the following symptoms may occur:
 * Error messages may appear.
 * The visualization may stop.
 * Sound may be skipped.
 * A &quot;Drive read error&quot; message may be displayed.



WORKAROUND
To work around this issue, quit Windows Media Player before you suspend or hibernate your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Note that the same issues can occur if your computer enters standby or hibernation while Windows Media Player is running.

Keywords: kberrmsg kbprb KB303799

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