Microsoft KB Archive/65385

= Mac Srv: SAM Intercept Causes Mail Server to Hang =

Article ID: 65385

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Mail for AppleTalk Networks 2.0
 * Microsoft Mail for AppleTalk Networks 2.0a
 * Microsoft Mail for AppleTalk Networks 2.0b
 * Microsoft Mail for Appletalk Networks 3.0

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This article was previously published under Q65385



SUMMARY
Frequent Microsoft Mail server hangs can be caused by the presence of SAM Intercept in the System Folder of the server Macintosh. Symantec Corporation has confirmed a problem with SAM Intercept, which may cause Mail data file corruptions. This applies to SAM Intercept versions 2.0.1 and earlier.

SAM Intercept randomly modifies the Mail map in RAM just before the Mail server writes it to disk. When a modified map is written to the Mail data file, it becomes corrupted. Symantec claims the problem has been corrected in the new maintenance release, version 2.0.2b. However, there have been reports from the field that may indicate that version 2.0.2b does not solve the problem.

Symantec and Microsoft are researching this problem and will post new information here as it becomes available.

Additional query words: 2.00 2.00a 2.00b 3.00

Keywords: KB65385

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