Microsoft KB Archive/128143

= Bad .RAW File Hangs Inventory Processor =

Article ID: 128143

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition

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This article was previously published under Q128143





SYMPTOMS
No new inventory shows up in Personal Computer Properties, .RAW files continue to get added to the SMS\SITE.SRV\INVENTRY.BOX directory on the site server, and the inventory processor appears to be hung. In some cases, the SMS_EXECUTIVE will stop suddenly.



CAUSE
SMS has no mechanism to pass over a bad .RAW files. As a result, bad .RAW files passed to the INVENTRY.BOX directory on the Site Server, remain in that directory without being processed and all other inventory files will backup behind it.



WORKAROUND
To work around this problem, stop SMS_EXECUTIVE, remove the bad .RAW file, and restart SMS_EXECUTIVE.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2.

Additional query words: SMS prodsms stop stops responding hang hangs

Keywords: kbinventory kbnetwork KB128143

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