Microsoft KB Archive/141870

Err Msg: Microsoft Backup Has Encountered a Serious Error…

PSS ID Number: Q141870 Article last modified on 05-08-1996

95

WINDOWS

= SYMPTOMS =

When you attempt to perform a backup, restore, or compare operation in Microsoft Backup, or attempt to close Backup after performing a backup, restore, or compare operation, you may receive the following error message:

Microsoft Backup has encountered a serious error in List Manager. Quit and restart Backup, and then try again.

= RESOLUTION =

To work around this problem, add the following lines to the [386Enh] section of the System.ini file in the Windows folder (if the lines are not already present)

PagingFile=c: 386.swp Paging=On

where is the name of your Windows folder. If the Windows swap file (Win386.swp) is not located in the Windows folder, or the Windows folder is not located on drive C, modify the line to reflect the actual location of the Windows swap file.

NOTE: If you let Windows 95 manage your virtual memory settings, the Windows swap file may not be located on drive C. To locate the Windows swap file, use the Find command on the Start menu, or on the Tools menu in Windows Explorer.

After adding these lines to the System.ini file, restart your computer and try to perform the backup, restore, or compare operation again.

= STATUS =

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbtool kberrmsg kbprb KBSubcategory: win95 mwbackup Additional reference words: 95 ============================================================================= Copyright Microsoft Corporation 1996.