Microsoft KB Archive/124378

= Setup Err Msg: Setup Error 4: Could Not Load  =

Article ID: 124378

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q124378



SYMPTOMS
The following error message appears during the character-based portion of Windows NT Setup:

Setup Error 4: Could not load



CAUSE
This error message appears when:


 * One or more files on the source media (compact disc or floppy disk) are corrupt.

-or-
 * One or more files in the temporary directory created by Setup are corrupt (usually due to a copy error).



FAT Partition
If the temporary Setup directory is on a file allocation table (FAT) formatted partition, exit Setup and re-copy the file specified in the error message from the source media to the temporary Setup directory.

NOTE: Even if the file on the source media is compressed, copy it to the Setup directory in compressed form; do not expand it.

NTFS Partition
If the temporary Setup directory is on an Windows NT file system (NTFS) partition, you may have to run Setup process again. If you have a previous version of Windows NT on your system that is bootable, start it and re-copy the file from the source media to the Setup directory, or run WINNT32 again to re-copy all the files.

If your previous version of Windows NT does not start, run Setup from the Windows NT 3.5 CD or from the Setup floppy disks.

If the error persists after you replace the corrupt files in the temporary directory, the source media is probably corrupt, and needs to be replaced.

Additional query words: prodnt krnlmp.exe winnt winnt32

Keywords: kbsetup KB124378

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