Microsoft KB Archive/265419

= Terminal Services Server Does Not Restart with Restart Command from a Client Session =

Article ID: 265419

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q265419



SYMPTOMS
When you attempt to restart a Windows 2000-based Terminal Services server from a client session by clicking Start, clicking Shut Down, and then clicking Restart, the server may not restart. Instead, it may shut down.



CAUSE
Winlogon.exe does not restart the server on a restart command that is issued from a Terminal Services client. When Terminal Services is installed, Winlogon.exe orders the server to shut down instead of restart.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date      Time  Size     Name -  07/18/00  1:26  177,936  Winlogon.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

Additional query words: shutdown reboot kbfaqw2kperf

Keywords: kbhotfixserver kbqfe kbbug kbtermserv kbwin2000presp2fix KB265419

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