Microsoft KB Archive/324379

= PRB: &quot;Unable to Write File&quot; Error Message After You Select Backup Configuration Option =

Article ID: 324379

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q324379



SYMPTOMS
After you select the Backup configuration option in SNA Manager, you may receive the following error message:

Unable to write file.



RESOLUTION
To resolve the problem, export the contents of the Com.cfg file to a text file, create a new Com.cfg file, and then import the configuration information from the text file into the new Com.cfg file. To do this, follow these steps:  Make a backup copy of the existing Com.cfg file by copying the file to another location. Stop the SnaBase service on the primary Host Integration Server 2000 computer. Open a command prompt, and then change to the \Config directory on the primary Host Integration Server 2000 computer. Run the following command:

snacfg /print > c:\temp\comcfg.txt

 Copy the blank Com.cfg file from the Setup\Server\Config directory of the Host Integration Server 2000 CD-ROM to the \Config directory. When prompted, select the option to replace the existing Com.cfg file. Remove the Read Only attribute from the blank Com.cfg file that you copied in step 5. Run the following command at the command prompt to import the exported configuration information into the new Com.cfg file:

snacfg @c:\temp\comcfg.txt

</li> Run the following command at the command prompt:

snacfg user /validate

</li> Start the SnaBase service on the primary Host Integration Server 2000 computer.</li></ol>

For more information about the Snacfg.exe command-line utility, see the topic titled &quot;The Command Line Interface,&quot; in the &quot;Administrator's Reference&quot; section of the Host Integration Server 2000 online documentation.

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WORKAROUND
To work around this issue, manually back up the Com.cfg file by copying the file to another location. If scheduled backups are performed on the server running Host Integration Server 2000, you can back up the Com.cfg file as part of these scheduled backups.

Additional query words: HIS 2000

Keywords: kberrmsg kbprb KB324379

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