Microsoft KB Archive/271628

= Error Message When You Try to Use Dcpromo =

Article ID: 271628

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q271628



SYMPTOMS
You may receive the following error message when you try to run the Active Directory Installation Wizard (Dcpromo.exe) on a domain controller.

The wizard cannot contact the DNS server that handles the name &quot;domain&quot; to determine if it supports dynamic update. Confirm your DNS configuration, or install and configure a DNS server on this computer.



CAUSE
The network adapter on the server is disabled and the wizard is trying to locate the Domain Name System (DNS) server through the disabled network adapter to query for existing entries for the domain.



RESOLUTION
To resolve this problem, enable the network adapter by plugging it into a hub, or install the Microsoft Loopback adapter. For additional information about how to install the Loopback adapter, click the article number below to view the article in the Microsoft Knowledge Base:

236869 How to Install Microsoft Loopback Adapter in Windows 2000



MORE INFORMATION
For additional information about this problem, click the article number below to view the article in the Microsoft Knowledge Base:

259567 &quot;Active Directory Installation Failed&quot; When You Use Dcpromo.exe

Keywords: kbdcpromo kberrmsg kbprb KB271628

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