Microsoft KB Archive/890962

= You receive a &quot;Your invitation to start web cam could not be sent&quot; error message when you try to start a webcam connection in MSN Messenger =

Article ID: 890962

Article Last Modified on 12/14/2004

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APPLIES TO


 * MSN Messenger 6.1
 * Microsoft Windows Messenger 5.0

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SYMPTOMS
When you try to start a webcam connection in MSN Messenger by clicking Webcam in a Conversation window, you receive the following error message:

Your invitation to start web cam could not be sent because the user is using a version of Messenger that does not support this feature.



CAUSE
This issue may occur when you try to start a webcam connection that is using Microsoft Windows Messenger. Windows Messenger does not support a webcam connection that is started from the Webcam button in an MSN Messenger Conversation window.



RESOLUTION
To resolve this issue, use the Start Video Conference command on the Actions menu to start a webcam connection to a Windows Messenger user. To start the connection, take the following steps:
 * 1) In MSN Messenger, double-click the user who you want to connect to.
 * 2) In the Conversation window, click Actions on the menu bar.
 * 3) Click Start Video Conference.

Keywords: kbtshoot kbprb KB890962

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