Microsoft KB Archive/260352

= PRB: Delay in Receiving Final Report Using Routing Wizard =

Article ID: 260352

Article Last Modified on 3/4/2004

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q260352



SYMPTOMS
When you use the Routing Wizard for parallel routing, you may not receive the final report for several days, even though the posted message is approved or rejected immediately by all the recipients.



CAUSE
The Routing Wizard uses the following map for the routing process: ......

1010  Wait              0     10080 1012  Goto              0     1020 1014  Wait              0     0 1020  ORSplit           0     IsTimeout ......

5000  ORSplit           0     IsApprovedTable ......

10000 FinalizeReport    2     False                False ......

20000 FinalizeReport    2     True                 False ......

20020 Terminate         0     0 20030 Goto              0     20020 30000 Terminate         0     1 ...... You can only reach the ORSplit action at 5000 and create the final report when the IsTimeout action returns True. However, the following action indicates that the routing process will use the waiting time that was used by the previous Wait action, which is 10080 minutes (7 days): Wait   0      0



RESOLUTION
Routing Wizard is a sample tool that is used to illustrate some of the capabilities of the Exchange Server Routing objects. You can and should use the ideas that are provided by the Routing Wizard to write your own tools. If you want your tools to behave differently, you can modify the script source code or change the routing map.

To speed up the routing process, modify the routing map as follows:   Reduce 10080 (7 days) to a smaller number, such as 1440 (1 day). To do this, replace the following code 1010  Wait    0     10080 with: 1010  Wait    0     1440   Specify the wait time instead of using the existing waiting time. To do this, replace the following code 1014  Wait    0      0 with: 1014  Wait    0      60    'one hour 



STATUS
This behavior is by design.



MORE INFORMATION
Microsoft Exchange Server 5.5 Service Pack 1 provides the Routing Wizard routing tool. The Routing Wizard sample application illustrates the type of routing tools that can be built easily with Microsoft Exchange Routing. With the Routing Wizard, you can define and install simple sequential or parallel routing and approval logic into Exchange Server folders.

