Microsoft KB Archive/921126

= Error message in Win32k.sys on a computer that is running Windows 2000 SP4: &quot;STOP 0x1E&quot; =

Article ID: 921126

Article Last Modified on 6/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
You occasionally receive a &quot;STOP 0x1E&quot; error message in Win32k.sys on a computer that is running Microsoft Windows 2000 Service Pack 4 (SP4).

Additionally,if you use an analysis tool such as WinDbg.exe on the resulting memory dump, the following function appears at the top of the stack:

win32k!hsurfCreateCompatibleSurface+0x6e



CAUSE
This problem may occur if a graphics driver or a printer driver returns a &quot;-1&quot; parameter (0xFFFFFFFF) when the driver experiences an error when the DrvCreateDeviceBitmap function is called.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbbug kbexpertiseinter KB921126

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