Microsoft KB Archive/927885

= You cannot exit an MMC 3.0 snap-in in Windows Server 2003 =

Article ID: 927885

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Standard x64 Edition
 * Microsoft Windows Server 2003 R2 Enterprise x64 Edition
 * Microsoft Windows Server 2003 R2 Datacenter x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows XP Professional x64 Edition

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SYMPTOMS
You cannot exit a Microsoft Management Console (MMC) snap-in on a computer that is running Microsoft Windows Server 2003.

You experience this problem if the following conditions are true:
 * You have a managed-code MMC 3.0 snap-in.
 * You use an input method editor (IME) that creates a pop-up window. For example, you use a Chinese IME.



CAUSE
This problem may occur if MMC 3.0 detects a pop-up window. To help prevent the loss of unsaved data that you have entered into a MMC 3.0 snap-in, MMC 3.0 makes sure that no pop-up windows are open before MMC 3.0 exits. However, some IMEs create pop-up windows that prevent MMC 3.0 from exiting.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Note You can apply Windows Server 2003 Service Pack 2 on a computer that is running Microsoft Windows XP Professional x64 Edition.

Windows Server 2003, 32-bit (x86-based) versions
The following file is available for download from the Microsoft Download Center:

Download the WindowsServer2003-KB927885-x86-enu.exe package now.

Release Date: April 24, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Server 2003, 64-bit (x64-based) versions
The following file is available for download from the Microsoft Download Center:

Download the WindowsServer2003.WindowsXP-KB927885-x64.enu.exe package now. Release Date: April 24, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Server 2003, 64-bit (Itanium-based) versions
The following file is available for download from the Microsoft Download Center:

Download the WindowsServer2003-KB927885-ia64-enu.exe package now. Release Date: April 24, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows XP, 64-bit (x64-based) versions
The following file is available for download from the Microsoft Download Center:

Download the WindowsServer2003.WindowsXP-KB927885-x64-enu.exe package now. Release Date: April 24, 2007

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites
To apply this update, you must have Windows Server 2003 Service Pack 1 (SP1) installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
To apply the changes that this update provides, you must restart the computer after you apply the update. However, you do not have to restart the computer immediately after you apply this update.

Update replacement information
This update does not replace any other update.

File information (Windows Server 2003, x86-based versions)
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information (Windows Server 2003, x64-based versions)
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information (Windows Server 2003, Itanium-based versions)
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information (Windows XP)
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
After you apply this update, MMC 3.0 ignores pop-up windows that have one or both of the following properties set:
 * CS_IME
 * WS_DISABLE

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbpubtypekc atdownload kbhotfixserver kbwinserv2003presp2fix KB927885

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