Microsoft KB Archive/186316

= ODE97: ODE License Information Missing in ODE About Box =

Article ID: 186316

Article Last Modified on 9/27/2003

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APPLIES TO


 * Microsoft Office 97 Developer Edition

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This article was previously published under Q186316



Novice: Requires knowledge of the user interface on single-user computers.



SYMPTOMS
When you open the About Microsoft ODE Tools dialog box, information that includes the Product ID number as well as the name and organization to which the product is licensed has disappeared.



CAUSE
You have installed the Microsoft Office 97 Developer Edition Service Pack 2 (ODESP2).



RESOLUTION
Follow these steps to reset the information that appears under This product is licensed to in the About box:  Insert the Microsoft Office 97 Developer Edition compact disk into your CD-ROM drive. Click Start, and then click Run. In the Open box, type

:\odetools\setup /y

where  is the drive letter for your CD-ROM drive. For example, if your CD-ROM drive letter is D, type:

D:\odetools\setup /y

Click OK. In the Installation Maintenance dialog box, click Reinstall.</ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Office 97 Developer Edition Tools.

Additional query words: missing gone not there

Keywords: kbbug kbpending KB186316

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