Microsoft KB Archive/218183

= ServletExec Shuts Down the W3SVC Service =

Article ID: 218183

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q218183



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
ServletExec 2.0 is a Java-based Web application server. Implementation of this application may cause the W3SVC service to shut down if no user is logged on to the server.



CAUSE
New Atlanta, the company that released this application, has not provided a reason for this behavior.



RESOLUTION
If you implement ServletExec 2.0 on a computer running Microsoft Internet Information Server (IIS), do not log off of the server. If security is a concern, lock the server with an administrator account.



STATUS
This problem has been confirmed with IIS 4.0; however, ServletExec 2.0 is supported on all versions of IIS. This same behavior may occur with all versions of IIS.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



MORE INFORMATION
Information on ServletExec 3.0E is available at:

http://www.newatlanta.com/downloads/index.jsp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbprb KB218183

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