Microsoft KB Archive/160254

Road Atlas: Computer Stops Responding after Printing to Fax

PSS ID Number: Q160254 Article last modified on 12-17-1996

4.0

WINDOWS

= SYMPTOMS =

When you print a map from Microsoft Automap Road Atlas, version 4.0, your computer may stop responding (hang).

This problem occurs when you use the WinFax printer driver.

= RESOLUTION =

Upgrade the WinFax printer driver to version 7.02 or later. The new WinFax driver is available from the manufacturer, Symantec/Delrina.

= MORE INFORMATION =

The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

For more information,, contact Symantec/Delrina Technical Support:


 * Telephone: (800) 561-0820
 * Bulletin Board: (416) 441-2752

KBCategory: kbprint kb3rdparty kbprb KBSubcategory:

Additional reference words: auto auto-map automap reference kbmm multimedia multi-media multi media map 4.00

=
================================================================ Copyright Microsoft Corporation 1996.