Microsoft KB Archive/124840

Money Err Msg: Cannot Read from Drive 

PSS ID Number: Q124840 Article last modified on 12-11-1997

3.00a

WINDOWS

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3.00a WINDOWS kbsetup kbprb

= SYMPTOMS =

When you attempt to run the Microsoft Money Setup program, your computer may stop responding (hang), or you may receive an error message similar to the following:

Cannot read from drive

-or-

acmsetup caused an illegal instruction in module mnysetup.dll

NOTE: This is only one of several possible similar error messages.

= CAUSES =

This problem may occur for either of the following reasons:


 * Your computer does not recognize the Diamond Compression format of the Money Setup disks.
 * Your computer has only 2 MB of RAM and is unable to extract the 1.3 MB MSMONEY.1 file from the first setup disk. This problem is especially prevalent on computers with only 2 megabytes (MB) of RAM.

= RESOLUTIONS =

Use one of the three methods explained below appropriate for your problem.

Method 1
Contact Microsoft to order low-density Setup (non-Diamond) disks.

Method 2
If your computer has more than 2 MB of RAM, and you encounter problems when you attempt to insert the second disk during Setup, you may be able to install Microsoft Money by doing the following:

  Create a directory named “Setup” (without the quotation marks) on your hard disk drive.   Copy the files from the Money disks to the Setup directory.   From Program Manager, start the SETUP.EXE file from the Setup directory. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help. 

Method 3
The following steps install Money without using the Setup program. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

  Create a MSMONEY directory on your hard disk drive.   Copy the files from the Money disks to the MSMONEY directory. (If you are unable to copy these files use Method 2 above.)   At the MS-DOS prompt, change to the MSMONEY directory, and type the following: Extract /a MSMONEY.1 . NOTE: The “/a” switch indicates that your computer should read MSMONEY.2 after it reads MSMONEY.1   In the MSMONEY directory, create a subdirectory called MONEYCBT. </li>  Move the following files to the MONEYCBT subdirectory: CBTLIB4.DLL MSMONEY1.CBT MSMONEY2.CBT PLAY.EXE PLAY.ICO </li>  Move the following files to the WINDOWS directory: COINTABL.WAV KERCHUNK.WAV </li>  Move the CTL3DV2.DLL file to the Windows SYSTEM subdirectory. </li>  Start Windows. In Program Manager, create a Money program group and icons, or use My Computer to find the MSMONEY.EXE file and drag it onto the Desktop to create a Shortcut to Money. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help. </li>  Delete the 7 files from your hard drive that were originally copied from the disks (for a list of these files, see the “Contents of Money Setup Disks” section below). </li></ol>

= MORE INFORMATION =

Contents of Money Setup Disks
The first Microsoft Money disk has 6 files:

EXTRACT.EXE 78,438 8/28/94 MSMONEY.1 1,304,064 8/30/94 MSMONEY3.TXT 14,335 8/28/94 SETUP.EXE 58,768 8/28/94 SETUP.INI 149 10/24/94 SETUP.LST 653 8/28/94

The second disk contains 1 file:

MSMONEY.2 641,894 8/30/94

The MSMONEY3.TXT file contains information about the files included with Money and their locations.

KBCategory: kbsetup kbprb KBSubcategory: win31

Additional reference words: 3.00a w_money illegal instruction mnysetup.dll acmsetup.exe extender segment load failure megs meg manual dmf decompressed decompress ====================================================================== Keywords : kbprb kbsetup Version : 3.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.