Microsoft KB Archive/174447

= XL97: Cannot Change Gridlines on Surface Chart =

Article ID: 174447

Article Last Modified on 4/21/2001

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APPLIES TO


 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q174447



SYMPTOMS
If you change the style, color, or weight of the gridlines on a chart, the changes do not appear in the chart, or you may receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, you receive an error message similar to the following:

Excel caused an invalid page fault in module Excel.exe at 0137:303767e6.



CAUSE
These problems occur when you attempt to change the style, color, or weight of gridlines on a surface chart. If you try to modify the style, color, or weight of the value axis gridlines (click "Value Axis Major Gridlines" on the Chart toolbar), changes do not appear in the chart.

If you try to change any of the following gridlines

Category Axis Major Gridlines

Series Axis Major Gridlines

Category Axis Minor Gridlines

Series Axis Minor Gridlines

Value Axis Minor Gridlines

Microsoft Excel unexpectedly quits, and you receive the error message described in the "Symptoms" section in this article.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem no longer occurs in Microsoft Excel 2000.

