Microsoft KB Archive/255056

= Internet Explorer Stops Responding While You Are Browsing =

Article ID: 255056

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q255056



SYMPTOMS
When you browse to a customized home page on http://www.msn.com, you may find that Internet Explorer stops responding.



CAUSE
This behavior can occur when the cookie that stores the custom information becomes corrupted.



RESOLUTION
To resolve this behavior, delete all cookies from your hard drive.

Reinstalling Internet Explorer does not resolve this behavior.

Additional query words: w2kie

Keywords: kbprb KB255056

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