Microsoft KB Archive/214843

LM1: Preview in Browser and Online Help not Working

PSS ID Number: Q214843 Article last modified on 04-08-1999

WINDOWS:1.0

WINDOWS

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The information in this article applies to:

 == Microsoft Liquid Motion for Windows 1.0 == 

= SYMPTOMS =

When you select Preview in Browser from the File menu (or click the Preview in Browser button from the toolbar), the browser window is not opened with your animation.

and

When you select any of the options from the Help menu, the web browser or online help is not opened.

= CAUSE =

This behavior occurs when you use Liquid Motion 1.0 on Microsoft Windows 98 if you have installed the Virtual Machine for Java version 3031 (released 09/14/98) or later.

= RESOLUTION =

A new version of Liquid Motion has been released to fix this behavior. To resolve this behavior, you must install the updated Liquid Motion 1.01. To do this, use the most appropriate method, depending on how you obtained Liquid Motion.

If you installed Liquid Motion From The Internet
To resolve this behavior, you must reinstall Liquid Motion over the Internet. To do this, follow these steps:

  If you are not already connected, connect to the Internet.   On the Windows Start menu, point to Programs, point to Microsoft Liquid Motion, and then click Microsoft Liquid Motion Setup. The Web browser will start and open the Try & Buy web page.   Click the link of the distributor from which you purchased your version of Liquid Motion. If your distributor is not listed, click any distributor listed on the page.   From the column that corresponds to your Web browser, click InstallFromTheWeb. The license verification process starts.   In the Liquid Motion - Purchase Receipt dialog box, click Next.   At the Microsoft Liquid Motion Setup dialog box, click OK to uninstall the previous version and continue setup. </li>  Complete setup as usual. If you are prompted to restart your computer, click OK. </li>  Once setup has completed successfully, you will then be able to preview your animations by using the Preview in Browser feature, and you will able to access Online Help from within Liquid Motion. </li></ol>

If you installed Liquid Motion Using a CD-ROM, or Other Means

 * 1) Contact the source or distributor where you obtained Liquid Motion and request new media containing the updated Liquid Motion.
 * 2) On the new media, start the Liquid Motion setup program.
 * 3) At the Microsoft Liquid Motion Setup dialog box, click OK to uninstall the previous version and continue setup.
 * 4) Complete setup as usual. If you are prompted to restart your computer, click OK.
 * 5) Once setup has completed successfully, you will then be able to preview your animations by using the Preview in Browser feature, and you will able to access Online Help from within Liquid Motion.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Liquid Motion 1.0. This problem was corrected in Microsoft Liquid Motion version 1.01 for Windows.

MORE INFORMATION

Additional query words: 1.0 bug menu

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========================================================= Keywords : kbdta KbDirectX kbInternet Version : WINDOWS:1.0 Platform : WINDOWS Issue type : kbbug Solution Type : kbfix ============================================================================= Copyright Microsoft Corporation 1999.