Microsoft KB Archive/218213

= OL2000: (IMO) General Protection Fault in Wfxmsrvr.exe When Closing Outlook =

Article ID: 218213

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218213



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you attempt to close Outlook you may receive a General Protection Fault in Wfxmsrvr.exe.



CAUSE
You are attempting to close Outlook before a faxing process has completed.



RESOLUTION
Allow the faxing process to complete, or cancel the faxing process before closing Outlook.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: ol2k

Keywords: kbbug kbnofix KB218213

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