Microsoft KB Archive/120745

= DELL Omniplex: SONY CD-ROM Fails to Initialize =

Article ID: 120745

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q120745



3.50

WINDOWS

kb3rdparty kbbug3.50



SYMPTOMS
At bootup, Windows NT version 3.5 does not initialize the Sony CD-ROM installed in a Dell Omniplex computer using the Adaptec AHA2741 (and possibly other) SCSI controllers. The operating system continues to run, but CD-ROM audio and video are unavailable.



CAUSE
Initialization fails because the device requires too much time to complete an operation.



WORKAROUND
At this time, the only option is to get another CD-ROM drive.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: KB120745

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