Microsoft KB Archive/938346

= Some features are unavailable in Windows XP Home Edition for Prepaid Computers and in Windows XP Home Edition for Subscription Computers when you start the computer in safe mode =

Article ID: 938346

Article Last Modified on 6/28/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition for Prepaid Computers
 * Microsoft Windows XP Home Edition for Subscription Computers

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INTRODUCTION
In this article, a computer that is running Windows XP Home Edition for Prepaid Computers is known as a prepaid computer, and a computer that is running Windows XP Home Edition for Subscription Computers is known as a subscription computer.

When you start a prepaid computer or a subscription computer in safe mode, some features are unavailable. This article describes the features that are unavailable in safe mode. Some features are unavailable if the computer has not been activated, or if it is part of a computer network.



MORE INFORMATION
The following features are always unavailable in safe mode:
 * Prepaid icons or subscription icons do not appear on the desktop or in Control Panel.
 * On a prepaid computer, the Computer Use Time Metering Bar does not appear.
 * On a subscription computer, the subscription icon does not appear in the notification area.

In addition, the following options may not be available in safe mode:
 * If Windows XP is not activated, the option to activate Windows XP is unavailable. Additionally, you receive an error message that states that the computer cannot be activated in safe mode.
 * If Windows XP is activated, the option to add computer use time to the computer is unavailable.
 * If Windows XP is activated, and you start the computer in safe mode with networking, you receive an error message that states that computer use time cannot be added to the computer in safe mode.

In each of these situations, you cannot activate the computer or add time to the computer. Because the .NET Framework is not loaded when the computer starts in safe mode, you must start the computer normally for you to activate Windows or to add time. However, metered time continues to elapse in safe mode.

Keywords: kbhowto kbinfo kbexpertiseadvanced KB938346

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