Microsoft KB Archive/822350

= Internet Explorer May Shut Down Unexpectedly If You Have Set Windows and Buttons to Windows XP Style =

Article ID: 822350

Article Last Modified on 11/15/2007

-

APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Embedded

 Microsoft Windows XP Professional 

-



SYMPTOMS
Internet Explorer shuts down unexpectedly because of an access violation. The call stack during the crash is as follows: > mshtml.dll!CButton::YieldCurrency(CElement * pElemNew=0x06bdde10)  Line 385 C++ mshtml.dll!CDoc::SetCurrentElem(CElement * pElemNext=0x06bdde10, long lSubNext=0, int * pfYieldFailed=0x069fdfd4, long lButton=1, int * pfDisallowedByEd=0x069fdfc4, int fFireFocusBlurEvents=1, int fMnemonic=0) Line 3615 + 0x12 C++ mshtml.dll!CElement::BecomeCurrent(long lSubDivision=0, int * pfYieldFailed=0x069fdfd4, CMessage * pmsg=0x069fe400, int fTakeFocus=1, long lButton=1, int * pfDisallowedByEd=0x069fdfc4, int fFireFocusBlurEvents=1, int fMnemonic=0) Line 1766 + 0x35 C++ mshtml.dll!CElement::BubbleBecomeCurrent(long lSubDivision=0, int * pfYieldFailed=0x069fe16c, CMessage * pMessage=0x069fe400, int fTakeFocus=1, long lButton=1) Line 2031 + 0x3e   C++ mshtml.dll!CDoc::PumpMessage(CMessage * pMessage=0x069fe400, CTreeNode * pNodeTarget=0x06bde1b0, int fPerformTA=0) Line 3842 + 0x46    C++ mshtml.dll!CDoc::OnMouseMessage(unsigned int msg=513, unsigned int wParam=1, long lParam=30867963, long * plResult=0x069feb2c, int x=507, int y=471) Line 1881 + 0x29  C++ mshtml.dll!CDoc::OnWindowMessage(unsigned int msg=513, unsigned int wParam=1, long lParam=30867963, long * plResult=0x069feb2c) Line 824 + 0x33    C++ mshtml.dll!CServer::WndProc(HWND__ * hwnd=0x0001150e, unsigned int msg=513, unsigned int wParam=1, long lParam=30867963) Line 2338 + 0x30  C++ user32.dll!_InternalCallWinProc@20 Line 102  Asm user32.dll!UserCallWinProcCheckWow(_ACTIVATION_CONTEXT * pActCtx=0x00000000, long (HWND__ *, unsigned int, unsigned int, long)* pfn=0x6388e690, HWND__ * hwnd=0x0001150e, unsigned int msg=513, unsigned int wParam=1, long lParam=30867963, void * pww=0x0102b10c, int fEnableLiteHooks=1) Line 165 + 0x37    C    user32.dll!DispatchMessageWorker(tagMSG * pmsg=0x069fec78, int fAnsi=0)  Line 2490 + 0x1e   C    user32.dll!DispatchMessageW(const tagMSG * lpMsg=0x069fec78)  Line 1028 C    browseui.dll!TimedDispatchMessage(tagMSG * pmsg=0x069fec78)  Line 9368  C++ browseui.dll!BrowserThreadProc(IETHREADPARAM * piei=0x00000000) Line 9592  C++ browseui.dll!BrowserProtectedThreadProc(void * pv=0x0546fd00) Line 9745    C++ browseui.dll!SHOpenFolderWindow(IETHREADPARAM * piei=0x0546fd00) Line 9923 C++ kernel32.dll!BaseThreadStart(unsigned long (void *)* lpStartAddress=0x718bfac1, void * lpParameter=0x0546fd00) Line 532 + 0x6  C



CAUSE
This problem may occur if you have set Windows and buttons to Windows XP style. The Windows and buttons option is on the Appearance tab of the Windows XP Display Properties dialog box.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size       File name 30-Jun-2003 18:16  6.0.2800.1221  2,793,984  Mshtml.dll

<div class="workaround_section">

WORKAROUND
To work around this problem, set Windows and buttons to Windows Classic style.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6 Service Pack 1.

<div class="moreinformation_section">

MORE INFORMATION
To set the appearance of windows and buttons in Windows XP, follow these steps:
 * 1) Right-click the desktop, and then click Properties.
 * 2) Click the Appearance tab.
 * 3) Under Windows and Buttons, click Windows XP style or click Windows Classic style.

Additional query words: theme

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB822350

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.