Microsoft KB Archive/891346

= You may receive a &quot;An error occurred while creating the CD image&quot; message when you try to capture a CD image of an operating system in Systems Management Server 2003 =

Article ID: 891346

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you try to capture a CD image of an operating system that includes an additional storage driver in Systems Management Server (SMS) 2003, you may receive the following error message:

CD Creation Failed

An error occurred while creating the CD image.



CAUSE
This issue occurs if you specify the UNC path of an empty folder as the location of the additional storage driver.



WORKAROUND
To work around this problem, specify a folder that includes some files as the location for the additional storage driver.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the problem

 * 1) Open the SMS Administrator Console.
 * 2) Expand the Site Database ( - ).
 * 3) Right-click Image Packages, point to All Tasks, and then click Create Operating System Image Capture CD.
 * 4) Click Next on the Welcome page of the Operating System Image Capture CD Wizard.
 * 5) Click to select the Include additional storage drivers from this location check box on the Windows PE settings page, type the UNC path of an empty folder in the input box, and then click Next.
 * 6) On the Create CD Image page, enter the full path of the CD image .iso file in the File name input box, and then click Next. The path must include the name of the .iso file.

You receive the error message that is mentioned in the &quot;Symptoms&quot; section.

Additional query words: fail log

Keywords: kbprb KB891346

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