Microsoft KB Archive/923937

= You cannot index e-mail messages or search e-mail messages when you run Outlook 2007 by using elevated user rights on a computer that is running Windows Vista =

Article ID: 923937

Article Last Modified on 4/25/2007

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APPLIES TO

 Microsoft Office Outlook 2007, when used with:  Windows Vista Business

 Windows Vista Enterprise

 Windows Vista Ultimate 

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SYMPTOMS
Consider the following scenario. A computer that is running Microsoft Windows Vista has User Account Control (UAC) turned on. On this computer, you run Microsoft Office Outlook 2007 by using elevated user rights. In this scenario, you cannot index e-mail messages or search e-mail messages.

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CAUSE
This problem occurs because the SearchProtocolHost.exe process cannot open the same handle to the personal folders (.pst) file that Outlook 2007 uses. Outlook 2007 uses this handle when you run Outlook 2007 by using elevated user rights.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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Steps to reproduce the problem

 * 1) In Windows Vista, log on as an administrator.
 * 2) Click Start, click Control Panel, and then click User Accounts and Family Safety.
 * 3) Click User Accounts, and then click Turn User Account Control on or off.
 * 4) Click to select the Use User Account Control (UAC) to help protect your computer check box, and then click OK.
 * 5) In the You must restart your computer to apply these changes dialog box, click Restart Now.
 * 6) Log on as a user who is not an administrator.
 * 7) Open the Program File\Microsoft Office\Office12 directory, right-click OUTLOOK.exe, and then click Run as administrator.
 * 8) In the Password box, type the correct password, and then click OK.

Additional query words: OL2007 Outlook2007

Keywords: kbtshoot kbbug kbexpertisebeginner kbprb kbtasks KB923937

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