Microsoft KB Archive/938873

= Application sharing or desktop sharing in Live Meeting 2005 does not work correctly on a Windows XP SP2-based computer =

Article ID: 938873

Article Last Modified on 6/25/2007

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APPLIES TO


 * Microsoft Office Live Meeting

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SYMPTOMS
When you use a Microsoft Windows XP Service Pack 2 (SP2)-based computer to join a meeting in Microsoft Office Live Meeting 2005, application sharing or desktop sharing does not correctly work. Additionally, you may see a white screen or a gray screen. This behavior does not occur with other documents or with Microsoft Office PowerPoint slides.



CAUSE
This issue may occur if the following conditions are true:
 * Data Execution Prevention (DEP) is enabled on the computer.
 * The PWconsole.exe file is not added to the exception list of programs.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Right-click My Computer, and then click Properties.
 * 2) In the System Properties dialog box, click the Advanced tab.
 * 3) Under Performance, click Settings.
 * 4) In the Performance Options dialog box, click the Data Execution Prevention tab, and then click Add.
 * 5) In the Open dialog box, click PWconsole.exe in the folder that contains the file, and then click Open.
 * 6) Click OK to close the Performance Options dialog box.
 * 7) Click OK to close the System Properties dialog box.



MORE INFORMATION
You must follow the procedure in the &quot;Resolution&quot; section every time that you upgrade the Live Meeting Microsoft Windows-based console.

Additional query words: 1061 share white grey screen

Keywords: kbtshoot kbexpertisebeginner KB938873

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