Microsoft KB Archive/938350

= When a computer that is running Windows XP Home Edition for Prepaid Computers or Windows XP Home Edition for Subscription Computers is started in safe mode, some features are unavailable =

Article ID: 938350

Article Last Modified on 10/31/2007

-

APPLIES TO


 * Microsoft Windows XP Home Edition for Prepaid Computers
 * Microsoft Windows XP Home Edition for Subscription Computers

-



INTRODUCTION
When a computer that is running Microsoft Windows XP Home Edition for Prepaid Computers or Microsoft Windows XP Home Edition for Subscription Computers is started in safe mode, some features are unavailable. This article lists the features that are affected by safe mode. Some computer functions are not available if the computer has not been activated or if it is networked to another computer.

Note In this article, computers that are running Windows XP Home Edition for Prepaid Computers are known as &quot;prepaid computers.&quot; Computers that are running Windows XP Home Edition for Subscription Computers are known as &quot;subscription computers.&quot;



MORE INFORMATION
A prepaid computer or a subscription computer lets you start the computer by using one of the following safe mode options:
 * Safe mode
 * Safe mode with networking

You cannot activate the computer or add time to the computer in safe mode. However, the computer will continue to meter in safe mode. You can use these safe mode options on a prepaid computer or on a subscription computer. The computer may be activated or not activated.

Safe mode
When you start a prepaid computer or a subscription computer in safe mode, the following options are unavailable:
 * No prepaid icons or subscription icons are displayed on the desktop or in Control Panel.
 * The Computer Use Time Metering Bar is not present on a prepaid computer.
 * The subscription notification area icon is not present on a subscription computer.

Additionally, when you start a previously activated prepaid computer or subscription computer in safe mode, the option to add computer use time is unavailable. If a non-activated prepaid computer or a non-activated subscription computer is started in safe mode, the option to activate the computer is unavailable.

Safe mode with Networking
When you start a prepaid computer or a subscription computer in safe mode with networking, the following options are unavailable:
 * No prepaid icons or subscription icons are displayed on the desktop or in Control Panel.
 * The Computer Use Time Metering Bar is not present on a prepaid computer.
 * The subscription notification area icon is not present on a subscription computer.

Additionally, when you start an activated prepaid computer or an activated subscription computer in safe mode with networking, you receive an error message that states that computer use time cannot be added to the computer in safe mode. If the prepaid computer or the subscription computer that you start in safe mode with networking is not activated, you receive an error message that states that the computer cannot be activated in safe mode.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

938346 Some features are unavailable in Windows XP Home Edition for Prepaid Computers and in Windows XP Home Edition for Subscription Computers when you start the computer in safe mode

Keywords: kbinfo kbtshoot kbexpertiseinter KB938350

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.