Microsoft KB Archive/268556

= Video and Audio Not Synchronized After One Hour of Playback =

Article ID: 268556

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Windows Media Player 9 for Mac OS X

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This article was previously published under Q268556



SYMPTOMS
When you play a media file that is longer than two hours, the video and audio may not be synchronized after the movie has played for one hour.



WORKAROUND
To work around this behavior, stop the playback of the media file, click Fast Forward, advance the playback to the one hour mark, and then click Play.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Microsoft Product Support Services does not provide Technical support for Windows Media Player 6.3 for Macintosh. You can receive peer support, find answers, and share information at the Windows Media Player for Macintosh newsgroup located at:

http://www.microsoft.com/windows/windowsmedia/community/newsgroups/WindowsMedia/default.mspx?dg=microsoft.public.windowsmedia.player.mac

Keywords: kbpending kbprb kbsound KB268556

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