Microsoft KB Archive/153752

= Incorrect Output Using HP DesignJet 650c and 750c =

Article ID: 153752

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q153752





SYMPTOMS
When you print to a Hewlett-Packard (HP) DesignJet 650c and 750c from a Windows application that uses layers of text and graphics, portions of the text or graphics may be missing or placed incorrectly on the printed page. Hidden text or graphics may incorrectly appear in front of other objects, and parts of the printout may be offset.



CAUSE
This problem occurs when certain plotter-specific options on the DesignJet 650c and 750c are used. These include:


 * 1) Setting the plotter option to rotate plots.
 * 2) Using one of the four plotter-defined palettes instead of a software palette
 * 3) Enabling the special spooler options on the plotter designed to print multiple small plots together on one page.

Windows NT plotter drivers for most HP DesignJet series plotters are designed for use with margins set to Normal, paper size set to Software, and auto-rotation set to Off.



WORKAROUND
When you are troubleshooting problems, reset the plotter to the factory defaults and make only necessary changes from the defaults.



STATUS
The HP DesignJet 650c and 750c is manufactured by Hewlett-Packard Company, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.50 3.51 4.0 prodnt

Keywords: KB153752

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