Microsoft KB Archive/168966

= OLEXP: Cannot Open Message During Newsgroup Download =

Article ID: 168966

Article Last Modified on 10/9/2003

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APPLIES TO


 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 4.0

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This article was previously published under Q168966



SYMPTOMS
When you are downloading the messages in a newsgroup while displaying the message headers, if you try to open a message in the list, the message may not open and you may receive the following message:

Retrieving message ... 0%



CAUSE
This behavior can occur for either of the following reasons:


 * You are downloading a large number of messages from a newsgroup you have not viewed recently.
 * You are downloading a large number of messages from a newsgroup over a slow connection to the news server.



RESOLUTION
To resolve this issue, do not try to open a newsgroup message appearing in the header list until the header download is finished.



STATUS
This behavior is by design.

Additional query words: 4.00

Keywords: kbusage KB168966

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