Microsoft KB Archive/272782

= PPT2001: Computer Stops Responding When PowerPoint Is Started with Corrupted Font in System Folder =

Article ID: 272782

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft PowerPoint 2001 for Mac

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This article was previously published under Q272782



SYMPTOMS
When you start Microsoft PowerPoint 2001 for Mac, the computer may stop responding (hang).



CAUSE
This behavior can occur if there is a corrupted font file in the system folder.



RESOLUTION
To resolve this issue, locate the corrupted font file and remove it.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: off2001kb PPT2001 mac PPT2001KB launch start boot open hang crash freeze stop error alert

Keywords: kbbug kbpending KB272782

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