Microsoft KB Archive/251037

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PPT97: Error Message: Setup Could Not Read from the File D:\PPT97INV.DLL

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Q251037

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The information in this article applies to:


 * Microsoft PowerPoint 97 for Windows

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SYMPTOMS
When installing Microsoft PowerPoint 97, you may receive the following error message:

Setup could not read from the file D:\PPT97INV.DLL

NOTE: D:\ is the letter of your CD-ROM or DVD-ROM drive.

As a result of this error, you are unable to install PowerPoint 97.

CAUSE
This problem is caused Symantec Norton AntiVirus. It is possible other anti-virus programs may cause this problem as well.

RESOLUTION
To resolve this problem, disable Norton AntiVirus, and run PowerPoint 97 Setup again. To disable Norton AntiVirus:


 * 1) Start the Norton AntiVirus Main Program from the Norton AntiVirus program group.
 * 2) Click Options.
 * 3) On the Auto-Protect tab, click to clear the Load Auto-Protect at startup check box.
 * 4) Click OK.
 * 5) Click Yes when prompted whether to unload Auto-Protect now.
 * 6) Quit the program.

STATUS
This problem occurs when you use Symantec Norton Antivirus 2000 version 6.0 and Microsoft PowerPoint 97 version 8.0.

MORE INFORMATION
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbsetup kbdta kberror

Issue type : kbprb

Technology : kbPowerPtSearch kbPowerPt97 kbPowerPt97Search