Microsoft KB Archive/149624

Mac Works: Global Village Faxes Saved as “Fax Spooled File”

PSS ID Number: Q149624 Article last modified on 10-22-1998

3.0 4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When you attempt to fax a Works document using Global Village software, the file is saved as “Fax Spool File” (without the quotation marks), instead of using the document name.

The fax file is saved to the Globalfax Files folder. This folder is located in the Spooled Faxes folder in the system folder.

= CAUSE =

In non-Works word processing programs, the Global Village application uses the original filename when saving a document as a Fax file. Global Village does not use the name of the Works file because the filename for Works documents is stored in a location not recognized by Global Village. Because the fax software does not recognize the filename, the file is assigned the name Fax Spool File when sent.

= RESOLUTION =

Use the following steps to assign a name to the fax document:


 * 1) Press and hold down the OPTION key, continue to hold down the key while you choose Fax from the File menu.
 * 2) The Fax window will now open.
 * 3) Click Send Now.
 * 4) Select Save.
 * 5) Click the Save button in the upper-right corner.
 * 6) Enter a name for the file, and then click OK.

When the file has been saved, you can fax the file normally.

KBCategory: kb3rdparty kbprb KBSubcategory: macworkskb

Additional reference words: 3.00a, 4.00, 4.00a, 4.00b mac m_works mwkswp kbhowto mwkscomm ====================================================================== Keywords : kb3rdparty Version : 3.0 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.