Microsoft KB Archive/226223

= OLEXP: Unable to Print in Outlook Express 4.x =

PSS ID Number: 226223

Article Last Modified on 10/3/2002

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The information in this article applies to:


 * Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 1
 * Microsoft Outlook Express 4.01 for Windows NT 4.0 SP 2
 * Microsoft Outlook Express 4.0 for Windows NT 4.0
 * Microsoft Outlook Express 4.01 for Windows 98 SP 1
 * Microsoft Outlook Express 4.01 for Windows 98 SP 2
 * Microsoft Outlook Express 4.01 for Windows 95 SP 1
 * Microsoft Outlook Express 4.01 for Windows 95 SP 2
 * Microsoft Outlook Express 4.0 for Windows 95

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This article was previously published under Q226223



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
After you upgrade from Microsoft Internet Explorer 4.x to Microsoft Internet Explorer 5, you may be unable to print messages in Outlook Express.



CAUSE
This issue can occur if you installed Internet Explorer 5 without installing Outlook Express 5.

NOTE: This problem can also occur if you uninstalled Outlook Express 5.



RESOLUTION
To work around this issue, use either of the following methods:  Upgrade Outlook Express 4.x to Outlook Express 5. For information about how to add Outlook Express 5, please see the following article in the Microsoft Knowledge Base:

171229 How to Add and Remove Internet Explorer Components

 Uninstall Internet Explorer 5. For information about how to uninstall Internet Explorer 5, please see the following article in the Microsoft Knowledge Base:

217344 How to Uninstall Internet Explorer 5





STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: oe4top

Keywords: kbprb kbprint KB226223

Technology: kbOutlookExpress400NT400 kbOutlookExpress400Win95 kbOutlookExpress401NT400 kbOutlookExpress401NT400SP1 kbOutlookExpress401NT400SP2 kbOutlookExpress401Win95 kbOutlookExpress401Win98 kbOutlookExpress401Win98SP1 kbOutlookExpress401Win98SP2 kbOutlookExpress95Search kbOutlookExpress98Search kbOutlookExpressNT400Search kbOutlookExpressSearch

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