Microsoft KB Archive/228692

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The information in this article applies to:


 * Microsoft Office 2000

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SYMPTOMS
When you upgrade to Microsoft Office 2000 from Office for Windows 95, the Microsoft Office Shortcut Bar from Office 2000 is not displayed. Instead, the Office Shortcut Bar (OSB) from Office for Windows 95 is displayed, and the buttons may not function properly.

CAUSE
This problem occurs when the following conditions are true:


 * You are running the Office Shortcut Bar in Office for Windows 95.
 * You upgrade to Office 2000.

RESOLUTION
To resolve this problem, follow these steps:


 * 1) Click Start, point to Settings, and click Taskbar.
 * 2) Click the Start Menu Programs tab.
 * 3) Click Remove.
 * 4) Expand the Startup group and click to select Microsoft Office Shortcut Bar. Click Remove. Click Yes to confirm sending the shortcut to the Recycle Bin. This file is associated with Office for Windows 95.
 * 5) Click Close.
 * 6) Click OK.
 * 7) Restart the computer.

The Office 2000 Shortcut Bar will be displayed.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000

Keywords :

Version : WINDOWS:2000

Platform : WINDOWS

Issue type : kbbug
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