Microsoft KB Archive/173998

= Middle East/Thai Windows NT May Print Incorrect Characters =

Article ID: 173998

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q173998



SYMPTOMS
When clients running Middle East or Thai versions of Windows NT use a printer connected to a U.S. version of Windows NT Server with "substitute with device fonts" enabled, the printed output may display the wrong characters.

For example, when printing lines of pure English text, formatted with the Arial font, to a server that had codepage 1252 loaded at the time of driver installation, the wrong characters with the right widths may be displayed. It looks as if the printer driver has taken the glyph indices and treated them as ANSI character codes.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: prodnt lpd lpr

Keywords: kbbug kbfix kbinterop kbprint KB173998

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