Microsoft KB Archive/290012

= Existing contact's e-mail address generates error message after upgrade from Outlook 97 =

Article ID: 290012

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q290012



SYMPTOMS
When you double-click a Microsoft Exchange Server e-mail address for an existing Outlook 97 contact after you upgrade to Outlook 2002, you receive the following error message:

The name or distribution list has been deleted and is no longer a valid Address Book entry. The item could not be found.

This behavior occurs only after an upgrade from Outlook 97.



WORKAROUND
To work around this behavior, type the contact's e-mail alias in the E-mail box, and then save the contact.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: gal mailbox OL2002

Keywords: kbbug kbnofix kbupgrade KB290012

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