Microsoft KB Archive/174187

= WinNT Displays Microsoft PS/2 Port Mouse Rather Than IBM PS/2 TrackPoint Mouse Driver =

Article ID: 174187

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q174187





SYMPTOMS
After you install Windows NT 4.0 Service Pack 2 or 3 on a computer with an IBM PS/2 TrackPoint mouse driver, the Mouse Control Panel utility states the system is using the Microsoft PS/2 Port Mouse driver. Re-installing the TrackPoint driver does not resolve the problem.



CAUSE
This problem occurs because the Plug and Play support in Windows NT 4.0 Service Pack 2 and 3 incorrectly configures the registry.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 4.00 sp3 sp2

Keywords: kbhotfixserver kbqfe kbbug kbfix kbhardware KB174187

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