Microsoft KB Archive/179828

= WD: "Converter Is an Old Version" Error Trying to Convert =

Article ID: 179828

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a

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This article was previously published under Q179828





SYMPTOMS
When you try to convert a file, the following error message appears:

The selected text converter is an old version which does not work with the current version of Word. Reinstall the converter and try again.



CAUSE
This error may be caused when Microsoft FrontPage 98 is installed on a computer that already contains a "Run From Network Server" installation of Word.

If you have installed Microsoft Word 95 as a "Run From Network Server" workstation installation and then you install FrontPage 98 locally, FrontPage 98 detects the administrative installation of Word on the network server and replaces the Word converters.

Word 95 is unable to use this version of the converters, which results in the error message described in the "Symptoms" section of this article.

NOTE: If Word is installed locally or if its shared files are installed locally, this problem does not occur.



RESOLUTION
To work around this problem, perform a custom installation of FrontPage 98 and do not install the shared converters.

Keywords: kbprb KB179828

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