Microsoft KB Archive/926016

= The resource room on a Lotus Notes server displays two different meeting requests for a nonrecurring meeting request after you use the Exchange Server 2003 Connector for Lotus Notes to update the meeting request =

Article ID: 926016

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
Consider the following scenario:
 * You create a nonrecurring meeting request in a Microsoft Exchange mailbox on a server that is running Microsoft Exchange Server 2003
 * You configure the Microsoft Exchange Server 2003 Connector for Lotus Notes to connect to a Lotus Notes server.
 * You send the nonrecurring meeting request to a Lotus Notes mailbox and to a Lotus Notes resource room on a Lotus Notes server.
 * You update the nonrecurring meeting request to a new time.

In this scenario, the resource room displays two different meeting requests. The resource room displays one meeting request for the original time and one meeting request for the updated time.



CAUSE
This problem occurs because the Exchange Server 2003 Connector for Lotus Notes does not process the updated meeting request correctly. The Exchange Server 2003 Connector for Lotus Notes schedules a new meeting request instead of updating the existing meeting request. Therefore, the Exchange Server 2003 Connector for Lotus Notes will send a new meeting request to the resource room. This behavior causes the original meeting request to be displayed in the resource room together with the updated meeting request.



RESOLUTION
To resolve this problem, install version 06.05.7879 of the Exchange Server 2003 Connector for Lotus Notes or a later version of the Exchange Server 2003 Connector for Lotus Notes. To obtain version 06.05.7879 of the Exchange Server 2003 Connector for Lotus Notes or a later version of the Exchange Server 2003 Connector for Lotus Notes, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=d9f3a35e-1046-47b5-b09b-bda9de60cd9d&DisplayLang=en



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, Microsoft Exchange Server 2003 Service Pack 2 (SP2) must be installed on the server before you apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, the following services are automatically stopped and then restarted when you apply this hotfix:
 * The Microsoft Exchange Connectivity Controller service
 * The Microsoft Exchange Connector for Lotus Notes service and all dependent services

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Additional query words: non-recurring

Keywords: kbqfe kbhotfixserver kbprb KB926016

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