Microsoft KB Archive/314448

= Msconfig.exe Stops Responding if User Is Not an Administrator =

Article ID: 314448

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q314448



SYMPTOMS
When you try to apply changes in the Msconfig.exe tool, Msconfig.exe may stop responding (hang). However, an administrator may be able to complete the same operation without any problems.



CAUSE
This problem can occur if you do not have sufficient permissions to make the change in the Msconfig.exe tool. Msconfig.exe still tries to save the changes even if you do not have the appropriate permissions, and then retries this process after it receives an access denied error.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

  Date       Time   Version      Size     File name 06-Feb-02 12:30  5.1.2600.28  142,000  Msconfig.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbshell kbwinxpsp1fix KB314448

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