Microsoft KB Archive/924931

= Description of the SharePoint Portal Server 2003 post-Service Pack 2 hotfix package: August 31, 2006 =

Article ID: 924931

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003 Service Pack 2

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SUMMARY
This article describes the Microsoft Office SharePoint Portal Server 2003 issue that is fixed in the SharePoint Portal Server 2003 post-Service Pack 2 hotfix package that is dated August 31, 2006.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issue that the hotfix package fixes
This hotfix fixes the following issue that not previously documented in a Microsoft Knowledge Base article:

Consider the following scenario:
 * You upgrade from Microsoft Office SharePoint Portal Server 2003 Service Pack 1 (SP1) to Microsoft Office SharePoint Portal Server 2003 Service Pack 2 (SP2).
 * The computer that is running SharePoint Portal Server 2003 SP2 acts as the index server.
 * You install a SharePoint Portal Server 2003 post-SP2 rollup package.

In this scenario, many event IDs that resemble the following are logged in the Application log on the computer that acts as the index server:

Source: SharePoint Portal Server

Category: None

Type: Warning

Event ID: 110

Description: SharePoint Portal Server was unable to get some of the Virtual Server configuration for portal site. As a result, any backups of the portal site that are made using SQL Server backup tools will not contain all Virtual Server configuration.

For more information on how you can correct this situation, visit http://go.microsoft.com/fwlink/?LinkId=47309

Typically, this problem occurs in a medium to large SharePoint Portal Server 2003 farm topology. In this scenario, the event ID 110 warnings occur when the index server cannot locate a Microsoft Internet Information Services (IIS) virtual server that was extended to host a SharePoint Portal Server 2003 site.



Service pack information
This problem was first corrected in SharePoint Portal Server 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for SharePoint Portal Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889380 How to obtain the latest service pack for SharePoint Portal Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To install the hotfix, you must have SharePoint Portal Server 2003 SP2 installed. For more information about SharePoint Portal Server 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

887623 Description of Microsoft Office SharePoint Portal Server 2003 Service Pack 2

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Windows Installer .msp file information
After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes
 For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/ork2003/HA011525741033.aspx



