Microsoft KB Archive/131524

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WordBasic Error 100 Opening Attached Word Files from Mai1

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Q131524

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
 * Microsoft Word for Windows NT, version 6.0
 * Microsoft Windows NT Workstation version 3.5

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SYMPTOMS
When attempting to open a Word document attached to a mail message by double-clicking the Word icon in the mail message, you may receive this error message:

Word Basic Error 100 - Syntax Error

CAUSE
This error occurs when both 16-bit Word for Windows and 32-bit Word for Windows NT are installed on the same machine. The error occurs only when 16- bit Word is open and running at the time you double-click the Word icon in Mail.

If 16-bit Word is not running, 32-bit Word for Windows NT will start, and no error will occur.

RESOLUTION
Run REGEDT32.EXE and go to:

  HKEY_CLASSES_ROOT\Word.Document.6\shell\open\ddeexec. If the string looks like this

  [FileOpen(""%1"")] change it to this (that is, remove one set of double quotation marks that surround the %1):

  [FileOpen("%1")] To do this, double-click the string and edit it in the String Editor, and then click OK.

Additional query words: ntword wordnt winword 6.0 word6

Keywords : kbofficeprog

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