Microsoft KB Archive/913330

= Reporting Services error message when the Service Activity report in Microsoft Dynamics CRM is grouped by week: &quot;SET DATEFIRST 0 is out of range&quot; =

Article ID: 913330

Article Last Modified on 9/13/2006

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.





SYMPTOMS
When the Service Activity report in Microsoft Dynamics CRM is grouped by week, you may receive the following Reporting Services error message:

SET DATEFIRST 0 is out of range.



CAUSE
This problem occurs because of the following set of conditions:
 * Microsoft CRM sets Sunday as 0. The week days are numbered 0 through 6.
 * Microsoft SQL Server sets Sunday as 7. The week days are numbered 1 through 7.

When the Service Activity report is grouped by week, Microsoft SQL Server does not interpret 0 as a week day.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft CRM 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information
Install this hotfix on computers that are running Microsoft CRM 3.0 Server.

Prerequisites
There are no prerequisites to apply this hotfix.

Removal information
You cannot remove this hotfix.

Restart requirement
If you are prompted, restart the computer after you apply the hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm3 crm30 crm3.0

Keywords: kberrmsg kbbug kbmbsreports kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB913330

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