Microsoft KB Archive/117430

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Cannot Install HP DeskJet Printer Driver Version 3.10

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Q117430

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
The printer driver setup program for the Hewlett-Packard (HP) DeskJet family of printers fails, or you cannot print to your HP DeskJet printer.

CAUSE
This problem can be caused by the HP DeskJet family printer driver version 3.10. The setup program that ships with this driver, HPSETUP, is not compatible with Windows 95.

RESOLUTION
To correct this problem, use the DeskJet printer driver that ships with Windows 95.

MORE INFORMATION
The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3rdparty install 500 500c 550 550c djet color

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Technology : kbWin95search kbWin95