Microsoft KB Archive/262925

= Error Message:  Does Not Support the Connected Device Type, the Application Manager Will Make the Application Available for Installation When a Supported Device Is Connected =

Article ID: 262925

Article Last Modified on 8/10/2007

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APPLIES TO


 * Microsoft Entertainment Pack 2
 * Microsoft Entertainment Pack 2.0 for Windows CE

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This article was previously published under Q262925



SYMPTOMS
When you attempt to install game included in Microsoft Windows Entertainment Pack, volume 2, or Microsoft Entertainment Pack for Windows CE version 2.0, you may receive an error message similar to the following:

does not support the connected device type, the application manager will make the application available for installation when a supported device is connected.



CAUSE
This behavior can occur if one or more of the following conditions are true:
 * You installed the Entertainment Pack software on a device that does not use the Windows CE operating system, such as a Palm V or a PalmPilot device.
 * You installed the Entertainment Pack software for the Handheld PC (H/PC) on a Palm-size PC (P/PC) or a Pocket PC.
 * You installed the Entertainment Pack software for the P/PC or Pocket PC on an H/PC.
 * You installed a game in the Entertainment Pack software on a version of Microsoft Windows CE other than version 2.x.
 * The Microsoft ActiveSync files are mismatched or outdated.



RESOLUTION
To resolve this issue, follow these steps:  Make sure that you install the Entertainment Pack software on a Windows CE device.

NOTE: PalmPilot and Palm V devices do not use the Windows CE operating system. Make sure that you install the correct version of the Entertainment Pack software for your Windows CE device. Make sure that you install the Entertainment Pack software on Windows CE version 2.x. Download and install the latest version of the ActiveSync software from the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=A2F8B897-AD07-4510-895C-BBD9BD097AE8&displaylang=en





STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: msgame entpack hpc ppc wince

Keywords: kberrmsg kbhardware kbprb KB262925

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