Microsoft KB Archive/198806

= Err Msg: Unable to Connect Because of a Configuration Error =

Article ID: 198806

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q198806



SYMPTOMS
When you configure Internet Explorer to automatically connect to your Internet service provider (ISP), you may receive the following error message after your modem dials:

Unable to connect because of a configuration error



CAUSE
This behavior can occur if the connection is configured to open a terminal window after dialing. The dialer program Internet Explorer uses cannot open a terminal window.



RESOLUTION
To work around this behavior, use either of the following methods:

Method 1
For information about how to connect Windows 2000 Professional to a dial-up ISP, please click the article number below to view the article in the Microsoft Knowledge Base:

244301 How to Connect Windows 2000 Professional to Dial-Up ISP

Method 2
To configure a Dial-Up Networking connection to use a script file, follow these steps:
 * 1) Right-click My Network Places, and then click Properties.
 * 2) Right-click the Dial-up connection, and then click Properties.
 * 3) Click the Security tab.
 * 4) Click to select the Run Script check box.
 * 5) If your script is listed in the drop down menu, click to select it, and then click Open. If it is not listed, click Browse to browse to your script file, and then click Open.
 * 6) Click OK in the Connection Properties dialog box.

Method 1
Connect to your ISP using Dial-up Networking, and then start Internet Explorer. For information about how to connect to the Internet using Dial-Up Networking, please see the following article in the Microsoft Knowledge Base:

156569 How to Connect to Internet Service Providers from Windows NT 4.0

Method 2
Obtain or create a script file that automatically logs on to your ISP. Contact your ISP to inquire about the availability of a script file.

To configure a Dial-Up Networking connection to use a script file, follow these steps:
 * 1) Double-click My Computer.
 * 2) Double-click Dial-up Networking.
 * 3) Click the phonebook entry for your ISP.
 * 4) Click More, and then click Edit entry and modem Properties.
 * 5) On the Script tab, click Run this script and then click the script file you want to use.

NOTE: It may be necessary to add delay 1 to the end of the script file for better connectivity.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: dun ras ie msie

Keywords: kbdialup kberrmsg kbprb KB198806

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