Microsoft KB Archive/934010

= FIX: Existing user accounts may be deleted in Microsoft Identity Integration Server 2003 when you perform a delta import operation from eTrust Computer Associates ACF2 (CA-ACF2) =

Article ID: 934010

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Identity Integration Server 2003 Host Access Management Agent Feature Pack 2

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SYMPTOMS
When you use the ACF2 Management Agent (MA) to perform a delta import operation from eTrust Computer Associates Access Control Facility (CA-ACF2), existing user accounts in Microsoft Identity Integration Server (MIIS) 2003 may be deleted. The existing accounts may be deleted even though they are valid accounts on the IBM mainframe computer.

Notes
 * The problem is most likely to occur when you perform a delta import operation from ACF2 systems that include more than 1000 user accounts.
 * The deleted user accounts are added back into MIIS 2003 if you perform a full import operation by using the ACF2 MA.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB934010

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