Microsoft KB Archive/934953

= Error message in Winternals Defrag Manager: broken connection to computer =

Article ID: 934953

Article Last Modified on 7/27/2007

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APPLIES TO


 * Winternals Defrag Manager 3.0
 * Winternals Defrag Manager 4.0

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SYMPTOMS
When the Winternals Defrag Manager loses the connection to the client computer, the client computer may receive the following error message:

Error: broken connection to computer.



CAUSE
This behavior is expected when the Defrag Manager loses the connection to a client computer. This behavior may occur if heavy network operations cause packet loss. These network operations may include backup operations, or multicast or broadcast flooding.



RESOLUTION
If heavy network operations are not the cause, try to isolate the defrag job to see whether the problem persists. To do this, open a new schedule console in Defrag Manager, and perform the defrag job of the remote computer in that new schedule.

Additional query words: Winternals KB#: 30053 broken connection

Keywords: kbtshoot kbexpertiseinter KB934953

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