Microsoft KB Archive/326457

= Inserting the Same SmartMedia Adapters Causes a &quot;Stop 0x000000CA&quot; Error Message =

Article ID: 326457

Article Last Modified on 5/17/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q326457



SYMPTOMS
If you insert two of the same SmartMedia cards in two of the same Antec SmartCard PCMCIA readers in Windows XP, you may receive a &quot;Stop 0x000000CA&quot; error message that indicates that a fatal Plug and Play error has occurred. The computer may also stop responding (hang).



CAUSE
Atapi.sys does not make the Plug and Play IDs of the Antec SmartMedia readers unique because they return the same serial number for different physical entities.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size    File name --  16-Aug-2002  19:31  5.1.2600.55  87,168  Atapi.sys



WORKAROUND
To work around this problem, insert only one card at a time.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kbhotfixserver kbqfe kbbug kbfix kboswin2000fix kbwinxpsp1fix KB326457

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