Microsoft KB Archive/189586

= XFOR: Dial-up Internet Mail Service Fails with Event 4106, Error Code 317 =

Article ID: 189586

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows NT 4.0
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q189586





SYMPTOMS
After you set up a dial-up Internet Mail Service connector, the following stop events randomly appear in the application event log:

MSExchangeIMC Error SMTP Interface Events 4106 The Dial-up connection 'Phone book entry' could not be made. The error reported was: [317] (317)

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MSExchangeIMC Error SMTP Interface Events 4106 The dial-up connection 'Phone book entry' could not be made. The error reported was: [4264763456] (4264763456)

When this event occurs, the modem fails to dial. The modem eventually recovers and successfully dials. This event can cause the Internet Mail Service connector to miss its scheduled dial-up session.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Windows NT 4.0 U.S. Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K

Additional query words: sp4

Keywords: kbbug kbfix KB189586

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