Microsoft KB Archive/157577

= Soccer: Troubleshooting Display Problems =

Article ID: 157577

Article Last Modified on 6/20/2005

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APPLIES TO


 * Microsoft Soccer

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This article was previously published under Q157577



SUMMARY
This article includes troubleshooting steps to resolve Soccer display problems you may encounter if your system is not configured correctly. This article also includes a list of video drivers that are not compatible with Soccer.



MORE INFORMATION
Soccer uses DirectX 2.0 technology. In some cases, the DirectX video driver may not work correctly with your video driver. If you experience display problems, contact your video card manufacturer for the latest DirectX drivers. If you continue to experience problems with DirectX, try the following procedures:

  Restart Windows in Safe mode. To do so, follow the steps in the appropriate section below:

Microsoft Windows 95
Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Safe Mode from the Startup menu.

Microsoft Windows 98
Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Safe Mode from the Startup menu.  Click Start, point to Settings, and then click Control Panel. Double-click Display. Click the Settings tab. Click Change Display Type.

NOTE: If you are using Microsoft Windows 95 OEM Service Release 2 (OSR2), click Advanced Properties, and if you are using Microsoft Windows 98, click Advanced. Under Adapter Type, click Change.

NOTE: If you are using Windows 98, click the Adapter tab, and then click Change. In the Select Device dialog box, select the DirectX-compatible video driver suggested by your video card manufacturer. If you do not have a DirectX-compatible video driver, contact your video card manufacturer for an updated video driver.

NOTE: If you are using Windows 98 step through the Update Device Driver wizard and select an appropriate driver for your video adapter.</li> Restart your computer to apply the change you have made, and then start Soccer.</li> Reinstall your video drivers. Note that Soccer does not run without DirectX drivers.</li></ol>

If you consistently cannot get a game started, DirectX may be having problems with your video drivers. Contact your video card manufacturer for updated DirectX drivers. See the "Video Cards That Don't Support Soccer" section of this article to see which video cards have problems with Soccer.

If you have one of the cards on the list or you continue to have display problems, you may want to download and install the latest version of DirectX.

NOTE: Most DirectX related problems have been resolved in the latest version of DirectX. Download the latest version of DirectX or, if you own a game that installs a later version of DirectX, install DirectX from the newer game's CD-ROM.

The latest version of DirectX is available at the following Microsoft Web site:

http://www.microsoft.com/directx

For more information about how to obtain the latest version of DirectX, please see the following article in the Microsoft Knowledge Base:

179113 How to Download and Install DirectX

The Nexgen 586 system may not support DirectX, and therefore may not run Soccer. To resolve this issue, contact Advanced Micro Devices (AMD) to inquire about a fix for this issue.

Video Cards That Do Not Support Soccer
If you are using any of the following cards or processors, you may experience problems when playing Soccer. Note that this list may not include all cards that do not run with Soccer. If you experience display problems, please contact your hardware manufacturer for the latest DirectX video drivers:

<ul> Matrox Millennium video card: download Matrox's latest DirectX driver and latest video driver from:

http://www.matrox.com/

</li> Boca SXVGA5-CLGD5424

</li> Trident 9440

</li> Diamond Stealth 64 Video 3400XL S3 Vision 868

</li> SDIS Weitek 9100

</li> Any video card using the Hornet Tender Pro video chip

</li> Some video cards using the Nvidia chip

</li> Matrox Impression causes display problems

</li> The ATI Mach 64 PCI video card ships with the ATI Graphics Xpression driver that will not run DirectDraw. Update this driver to the ATI Mach 64 PCI (macxw4) DirectDraw driver version 4.02 from ATI Tech Enhanced.

</li> The Edge 3D PCI Video card and device driver that comes with the Nvidia NV1 chipset will not run DirectX. Update this driver to the Diamond Edge 3D PCI VGA Compatible Device Driver version 4.0 from Diamond Multimedia Systems to run DirectX. The Diamond Multimedia Systems World Wide site is:

http://www.diamondmm.com/

</li> The Orchid Technology Kelvin Video 64 PCI card with the Alliance Pro Motion 6410 chipset causes display problems. The DirectDraw driver has trouble changing resolutions when running Windows with a resolution of 1152 x 864 x 256 or higher. Change your Windows resolution to 1024 x 768 before running Soccer, and check the manufacturer for an updated DirectDraw driver.

</li> The Ark 2000 PV PCI Windows Accelerator has trouble with the cursor if the default Windows mode is not 256-color. The mouse display driver does not handle bit-depth changes properly, so the game switches the screen to 256-color mode. Change your default Windows mode to the 256-color mode.</li></ul>

Additional query words: 1.00 football video graphics display

Keywords: kbinfo kbhardware kbfaq kbdisplay KB157577

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