Microsoft KB Archive/238047

= Encarta Encyclopedia 2000 Err Msg: Insufficient Hard Disk Space to Install Natural Language Query... =

Article ID: 238047

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 2000 Standard Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Encyclopedia 2000 Concise Edition
 * Microsoft Encarta Encyclopedia 2000 Deluxe Edition

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This article was previously published under Q238047



SYMPTOMS
When you attempt to install one or more of the following components


 * Microsoft Natural Language Search
 * Microsoft Text-to-Speech Engine
 * Microsoft Speech Recognition Engine

during Microsoft Encarta Encyclopedia 2000 Setup, you may receive an error message similar to the following, even if sufficient hard disk space is available to install these components:

There is insufficient hard disk space to install Microsoft Natural Language Query (NLQ).

NOTE: This issue occurs only in Encarta Encyclopedia Deluxe 2000.



CAUSE
This behavior can occur if less than 65 megabytes (MB) of hard disk space is available on the hard disk on which Microsoft Windows is installed.



RESOLUTION
To prevent this issue from occurring, make sure that at least 65 MB of space is available on the hard disk on which Windows is installed before you install Encarta Encyclopdia 2000 Deluxe.

Additional query words: multi multi-media media mm ee2k tts

Keywords: kbenv kberrmsg kbprb kbsetup KB238047

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