Microsoft KB Archive/885244

= Description of the English version of the Outlook 2003 post-Service Pack 1 hotfix package: September 13, 2004 =

Article ID: 885244

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SUMMARY
''Microsoft has released the Outlook 2003 post-Service Pack 1 hotfix package for the English version of Microsoft Office Outlook 2003. This article describes the following items about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the English version of Outlook 2003 post-Service Pack 1 hotfix package that is dated September 13, 2004.

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Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
 * When the PreferANSI policy is enabled, display names that contain KANJI characters in an Outlook 2003 e-mail message may appear with question marks.

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Service pack information
This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to activate any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information.   Date         Time   Version        Size       File name -  15-Sep-2004  16:24  5.0.2919.6304  3,897,888  Office2003-kb885244-enu.exe

Microsoft Windows Installer .msp file information.   Date         Time   Size       File name ---  13-Sep-2004  13:41  3,660,800  Olkintlff.msp (full-file/administrative) 13-Sep-2004 13:34    388,096  Olkintlop.msp (optimized)

After the hotfix is installed, the English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table:   Date         Time   Version      Size       File name 22-Apr-2004 16:29  6.5.6980.84    733,888  Cdo.dll 24-Jun-2004 03:08  11.0.6361.0    116,424  Contab32.dll 26-Aug-2004 22:47  11.0.6402.0     31,944  Dumpster.dll 26-Aug-2004 22:48  11.0.6402.0    106,696  Emablt32.dll 11-Sep-2004 00:17  11.0.6404.0    214,728  Emsabp32.dll 26-Aug-2004 22:48  11.0.6402.0    702,664  Emsmdb32.dll 26-Aug-2004 22:48  11.0.6402.0    131,784  Emsui32.dll 18-May-2004 22:54  11.0.6355.0    778,944  Mapir.dll 18-May-2004 22:53  11.0.6355.0     30,408  Mlshext.dll 04-Sep-2004 03:02  11.0.6403.0  1,356,488  Msmapi32.dll 26-Aug-2004 22:48  11.0.6402.0    715,976  Mspst32.dll 26-Aug-2004 22:48  11.0.6402.0    653,504  Outex.dll 23-Mar-2004 00:50  11.0.6255.0  3,057,864  Outllibr.dll 11-Mar-2004 20:02  11.0.6254.0    279,240  Pstprx32.dll

Additional notes:  Installing this hotfix will not fix existing corrupted e-mail. Existing e-mail messages that have question marks will still have question marks after this hotfix is installed.</li> For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For additional information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

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