Microsoft KB Archive/279731

= Hotfixes in Q279207 and Q264268 May Cause a Windows File Protection Error if Computer Is Not Restarted =

Article ID: 279731

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q279731



SYMPTOMS
If you install the hotfixes that are described in the following Microsoft Knowledge Base articles without restarting your computer between installations, you may receive a Windows file-protection error message and neither hotfix may be applied:

279207 Access Violation in Inetinfo.exe When Quitting IIS During Heavy Usage

264628 Inetinfo May Generate Access Violation During Shutdown



CAUSE
This problem can occur because both hotfixes update the Coadmin.dll file, and this can cause a conflict if you do not restart your computer.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        Time    Version        Size    File name ---  11/15/2000  5:05PM  5.0.2195.2688  41,232  Coadmin.dll 11/15/2000 5:05PM  5.0.2195.2096  69,904  Metadata.dll



WORKAROUND
To work around this problem, install one of the two hotfixes that is described in the &quot;Symptoms&quot; section of this article, restart your computer, and then install the other hotfix.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kberrmsg kbbug kbfix kbwin2000presp2fix kbqfe kbenv KB279731

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