Microsoft KB Archive/181205

= FP98: HTTP Error 404 Submitting Form w/Save Results Form Handler =

Article ID: 181205

Article Last Modified on 6/27/2007

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APPLIES TO


 * Microsoft FrontPage 98 Standard Edition

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This article was previously published under Q181205



SYMPTOMS
When you click the Submit button on a form, the following error message appears in the Web browser:

404 Not Found. The requested URL /nortbots/_derived/nortbots.htm was not found on this server.

NOTE: The error may be different depending on which type of server your Web resides.



CAUSE
When you set up a form on a disk-based web to send results to a file or e-mail address, FrontPage configures the form so that the Nortbots.htm page will be displayed in the Web browser. When you submit the form from the disk-based web, the following information appears in the Web browser:

FrontPage Run-Time Component Page. You have submitted a form or followed a link to a page that requires a Web server and the FrontPage Server Extensions to function properly.

This form or other FrontPage components will work correctly if you publish this Web to a Web server that has the FrontPage Server Extensions installed.

Click the  arrow to return to the previous page.

When you publish the Web to a Web server, FrontPage does not publish Nortbots.htm. FrontPage also does not configure the form to work with the FrontPage Server Extensions.

NOTE: This behavior also occurs if you are using the Discussion Form Handler or the Registration Form Handler.



RESOLUTION
To work around this behavior use one of the following methods.

Method 1: Upgrade the FrontPage Server Extensions on the Server
For information about obtaining and installing the FrontPage Server Extensions, please see the following Microsoft web site:

http://www.microsoft.com/technet/archive/office/office97/reskit/fp98serk/INSTALL.mspx

NOTE: You may need to recalculate hyperlinks after you install the new version of the server extensions.

Method 2: Remove the Reference to Nortbots.htm
 In FrontPage Explorer, open your Web on the server. Double-click the page that contains the form. The page will open in FrontPage Editor. Click inside the form area. NOTE: The dashed line indicates the boundary of the form.  Click the HTML tab at the bottom of the FrontPage Editor window. You will see HTML code similar to the following:    Remove the entire line of code that begins with the "onSubmit" statement. Your code will now look similar to the following: <form method="POST" name="myform" action="--WEBBOT-SELF--"> </li> On the File menu, click Save.</li></ol>

Method 3: Re-create the Form

 * 1) In FrontPage Explorer, open your Web on the server.
 * 2) Double-click the page that contains the form. The page will open in FrontPage Editor.
 * 3) Select a form field and then press DELETE. Repeat this step until you have deleted all form fields.
 * 4) Press DELETE to delete the form (indicated by the dashed line boundary).
 * 5) On the Insert menu, point to Form Field, and click the form field option you want to add to your form. Repeat this step until you have recreated your form.
 * 6) On the File menu, click Save.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

173437 FP98: Some FrontPage Components Do Not Work on Disk-Based Webs

Additional query words: 98 nortbots.htm nortbots

Keywords: kbbug kbfix KB181205

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