Microsoft KB Archive/266579

= Encarta 2001: Web Page Formatting Lost When You Use Encarta Researcher =

Article ID: 266579

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Africana Third Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Interactive World Atlas 2001
 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q266579



SYMPTOMS
When you build a report in the Microsoft Encarta Researcher that is included in the programs listed at the beginning of this article, the format of the Web pages that you saved in the Encarta Researcher may not be preserved.



CAUSE
This behavior can occur if you use one of the following formats for the report:
 * Rich Text Format (.rtf)
 * Word Document (.doc)



RESOLUTION
To work around this issue, save the report in the HTML format.

Most word processor programs, such as Microsoft Word, can open HTML documents. When you open the saved report in a word processor, you can save the report in Rich Text Format or as a Word document.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The Encarta Researcher does not preserve the following formats of saved Web pages:
 * Absolute Positioning
 * Cascading Style Sheets (CSS)
 * Comments
 * Tables

Additional query words: multi multi-media media mm internet pages hypertext html

Keywords: kbenv kbprb KB266579

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