Microsoft KB Archive/840752

= &quot;ERROR: Could not retrieve the Namespace Path&quot; error message when you run Makecoll.exe remotely against a Windows Server 2003-based SMS provider =

Article ID: 840752

Article Last Modified on 6/27/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003
 * Microsoft Systems Management Server 2.0 Standard Edition

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SYMPTOMS
When you run the Make Collection utility (Makecoll.exe) remotely against a Microsoft Systems Management Server primary site that runs on a Windows Server 2003-based computer, you may receive the following error message:

ERROR: Could not retrieve the Namespace Path



CAUSE
This problem occurs because the Make Collection utility does not provide the correct level of DCOM authentication to the Windows Server 2003-based SMS provider.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size    File name ---  25-Feb-2003  11:05  2.0.1493.5015  90,560  Makecoll.exe



WORKAROUND
To work around this problem, run the Make Collection utility locally against a Windows Server 2003-based SMS primary site.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The Make Collection utility is part of the Microsoft BackOffice Resource Kit.

For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: impersonate

Keywords: kbhotfixserver kbqfe kbfix kbbug KB840752

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