Microsoft KB Archive/293624

= OFFXP: Global IME Does Not Work After You Install Office XP =

Article ID: 293624

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Office XP Standard Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows NT 4.0
 * Microsoft Word 2002 Standard Edition

-



This article was previously published under Q293624



SYMPTOMS
After you install Microsoft Office XP, the Global Input Method Editor (IME) 5.01 is removed or becomes unavailable for use, and you cannot type in the language of the Global IME that was installed.

Note This symptom occurs on Microsoft Windows 98-based and Microsoft Windows NT 4.0-based computers.



CAUSE
The Global Input Method Editor is not supported in Office XP.



RESOLUTION
To resolve this issue, do one of the following:  Purchase the Office XP Proofing Tools Kit from the Web (not available in retail stores). To do so, visit the following Microsoft Web site:

http://www.microsoft.com/products/info/default.aspx?view=22&pcid=fab9617a-57ff-4789-9397-6dac071b19b0

 Obtain the Office XP version that contains the Office XP Multilingual User Interface Pack (MUI Pack). To do so, visit the following Microsoft Web site:

http://support.microsoft.com/?kbid=835727

Note The Office XP Multilingual User Interface Pack (MUI Pack) is only available to Open and Select customers. Download an Office XP IME from the Microsoft Web site. To obtain the Global IMEs for Japanese, Korean, Chinese Traditional, and Chinese Simplified, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=ceed31cd-15a9-4b86-afe5-e77a095599f3&displaylang=en

 Install a localized version of Office XP.

If you use Microsoft Windows 2000 or Microsoft Windows XP, follow these steps to add East Asian language IME, and use it on Office programs:
 * 1) Click Start, and then click Control Panel.
 * 2) Click Date, Time, Language, and Regional Options, and then click Regional and Language Options.
 * 3) Click the Languages tab.

Under Text services and input languages, click Details.
 * 1) Under Installed services, click Add to add the IME of your choice.



MORE INFORMATION
For additional information about how to enable multilingual language support, click the following article number to view the article in the Microsoft Knowledge Base:

290926 General information resources about international and multilingual features in Word 2003 and Word 2002

Additional query words: ime global prb OFFXP

Keywords: kbdownload kbdownload kbprb KB293624

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.