Microsoft KB Archive/299295

= A new Hotmail folder does not appear in Outlook =

Article ID: 299295

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q299295



SYMPTOMS
After you create a new Hotmail folder with a Web browser and the Hotmail Web site, the new folder does not appear in the Hotmail Folder List in Microsoft Outlook.



CAUSE
This behavior occurs because you need to update the list of Outlook folders in the Hotmail account.



RESOLUTION
To resolve this behavior, select the Outlook Inbox that is associated with your Hotmail account, click the Tools menu, point to Send/Receive and then click Update Folder List.



MORE INFORMATION
This behavior is by design.

To reduce the burden that is placed on Hotmail servers, Outlook does not update the Folder List each time that you view a Hotmail folder or perform a Send/Receive function.

Keywords: kbprb KB299295

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