Microsoft KB Archive/909634

= The MOM-to-MOM product connector no longer forwards messages to the destination management group in MOM 2005 =

Article ID: 909634

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager (MOM) 2005

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SYMPTOMS
After you restart the World Wide Web Publishing Service on the server that contains the MOM-to-MOM product connector (MMPC), the MMPC no longer forwards messages to the destination management group. You also receive the following error message:

MMPC could not forward to any Management Servers within the Destination management group.

Additionally, the following event is displayed in the Application log:

Event Type: Error

Event Source: MOM to MOM Connector

Event Category: None

Event ID: 10015

Date:

Time:

User: N/A

Computer:

Description: There was an error acquiring a valid MOM Connector web service reference.



CAUSE
This issue occurs if one of the following conditions is true:
 * You have a Group Policy setting that disables the automatic startup of the World Wide Web Publishing Service component.
 * You have manually disabled the automatic startup of the World Wide Web Publishing Service component.



WORKAROUND
To restore regular MMPC forwarding, follow these steps:  Click Start, click Run, type services.msc in the Open box, and then click OK. In the Services snap-in, verify that the World Wide Web Publishing Service component is started and that the Startup type setting is Automatic. Click Start, click Run, type cmd in the Open box, and then click OK At the command prompt, change to the following directory:

%systemdrive%\Windows\Microsoft.Net\Framework\V1.1.4322

 Run the following command:

aspnet_regiis.exe –i

You receive the following output:

Start installing ASP.NET (V1.1.4322)

 After you receive the following output, close the command prompt:

Finished installing ASP.NET (V1.1.4322)

</li> In the Services snap-in, follow these steps: <ol style="list-style-type: lower-alpha;"> Stop the World Wide Web Publishing Service component.</li> Stop the MOM to MOM Connector component.</li> Start the World Wide Web Publishing Service component.</li> Start the MOM to MOM Connector component.</li></ol> </li> Close the Services snap-in.</li></ol>

Forwarding should now start as expected.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: MOM2005

Keywords: kberrmsg kbtshoot kbprb KB909634

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