Microsoft KB Archive/884885

= &quot;Access is denied&quot; error message when you use the Shared Folders feature to share a folder that is located on a remote computer in Windows Server 2003 =

Article ID: 884885

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
Assume the following scenario: You are a member of the Power Users group on a remote computer that is running Microsoft Windows Server 2003, Microsoft Windows XP Home Edition, Microsoft Windows XP Professional Edition, or Microsoft Windows 2000. When you use the Shared Folders feature from the Computer Management tool on your Windows Server 2003-based computer to share a folder that is located on the remote computer, you receive an error message that is similar to the following:

The following error occurred while retrieving information on the path &quot; &quot;: Access is denied.

You cannot share a folder that is located on a remote computer from a computer that is running Windows Server 2003, even if you are a member of the Power Users group on that remote computer. You do not experience this issue if you use the Shared Folders feature on a Windows 2000-based computer to share a folder that is located on a remote computer.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.=

Windows Server 2003 32-bit editions
Date        Time   Version        Size    File name -- 18-Oct-2004 21:14  5.2.3790.223  108,032  Shrpubw.exe

Windows Server 2003 64-bit editions
Date        Time   Version        Size    File name - 18-Oct-2004 22:14  5.2.3790.223  208,384  Shrpubw.exe  IA-64

Windows XP


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the terminology that is used to describe Microsoft software updates

Additional query words: w2k3

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB884885

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