Microsoft KB Archive/196053

= TC1000: Controller Stops Responding When You Test Infrared Codes =

Article ID: 196053

Article Last Modified on 7/27/2001

-

APPLIES TO


 * Take Control Editor 1.0

-



This article was previously published under Q196053



SYMPTOMS
When you attempt to add a device to the Take Control System Controller (TC1000), the controller may stop responding (hang) during the infrared code test.



CAUSE
This behavior can occur if you use the infrared codes from the built-in database to add any of the following devices to the TC1000:


 * Goldstar TV
 * KMC TV
 * Memorex TV



RESOLUTION
To resolve this issue, use the learning feature of the Take Control Editor to add infrared codes for the device to the TC1000. To do this, follow these steps:


 * 1) Locate the original remote control for the device.
 * 2) Start Take Control Editor.
 * 3) Under Setup, click Devices.
 * 4) Click Add New Device.
 * 5) In the Select The Device Category list, click TV, and then click Continue.
 * 6) On the Select Brand screen, click Brand Unlisted.
 * 7) Follow the instructions on the screen to add infrared codes for the device to the TC1000.



STATUS
Microsoft has confirmed that this is a problem in Take Control Editor, version 1.0.

Additional query words: msrc remote iriq freeze crash kbimu

Keywords: kbhardware kbui kbprb kbfaq KB196053

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.