Microsoft KB Archive/139617

= Windows 95 Disconnects Attempting to Connect to Windows NT RAS =

Article ID: 139617

Article Last Modified on 12/6/2003

-

APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows 95

-



This article was previously published under Q139617





SYMPTOMS
When you dial in using Windows 95 Dial-Up Networking client software to a Windows NT Remote Access Service (RAS) Server with the correct user name and password, the following error message appears:

Password expired. Contact your network administrator.

When you click OK, you are disconnected.



CAUSE
This problem occurs if your password has expired or been reset with the "User Must Change Password at Next Logon" option. In addition, Windows 95 Dial-Up Networking does not support the ChangePassword CHAP functionality provided by Windows NT RAS/PPP servers.

Users who connect to Windows NT RAS servers with expired passwords are disconnected without the opportunity to change their password.



WORKAROUND
To work around this problem, do one of the following:  In Windows NT Server, enable the "Password Never Expires" option for the user.

-OR-

 Do not force users to change passwords set by the Administrator. In Windows NT Server, click to clear the User Must Change Password at Next Logon check box for the user.



STATUS
Microsoft has confirmed this to be a problem with Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: win95x domain logon

Keywords: KB139617

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.