Microsoft KB Archive/173295

PRB: Error Message - …ilImageARTISAN.so…

PSS ID Number: Q173295 Article last modified on 09-02-1997

IRIX:3.5,3.51,3.7; WINDOWS NT:3.01,3.51,3.7

IRIX NT WINDOWS

================================================================ ==

The information in this article applies to:

 Softimage 3D for IRIX, versions 3.5, 3.51, 3.7 == Softimage 3D for Windows NT, versions 3.01, 3.51, 3.7 == 

= SYMPTOMS =

The following error message appears when you try to open Paint:

3842: /usr/softimage/3D/bin/soft:rld:fatal error attempt to access to unresolvable symbol /usr./softimage/3D/dso/sil/ilImageARTISAN.so:

flexlm_unscrambled

= CAUSE =

You have upgraded SOFTIMAGE 3D version 3.5 or version 3.51 to SOFTIMAGE 3D version 3.7 and installed it in the same directory without removing the old version first. When Paint detects these old files, that are no longer valid in SI 3D version 3.7, it crashes.

= RESOLUTION =

You must remove the following three files that are located in $SI_LOCATION/3D/dso/sil:

IlImageARTISAN.so IlImageEVEREST.so IlImageMI.so

= STATUS =

This behavior is by design.

= REFERENCES =

If you have any questions concerning the information contained in this article, contact support@softimage.com by e-mail.

= Additional query words: si si3d si3dui =

Keywords : kbgraphic kbtshoot Version : IRIX:3.5,3.51,3.7; WINDOWS NT:3.01,3.51,3.7 Platform : IRIX NT WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1997.