Microsoft KB Archive/835741

= Description of Excel 2003 hotfix package: March 5, 2004 =

Article ID: 835741

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Excel 2003

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ARTICLE CONTENTS

 * SUMMARY
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Service pack information
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * Additional notes
 * REFERENCES



SUMMARY
This article describes the Microsoft Office Excel 2003 issues that are fixed in the Excel 2003 hotfix package that is dated March 5, 2004.

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Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package, but were not previously documented in a Microsoft Knowledge Base article:  When the last measure that is included in a PivotTable in Microsoft Excel that is attached to an Online Analytical Processing (OLAP) cube is blank, you may receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

  When you try to save a workbook or when you quit Excel 2003, you may receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

When you view the details of the error message, you receive an error signature that is similar to the following: App Name  App Version  Module Name  Module Version  Offset - Excel.exe 11.0.5612.0  Ntdll.dll    5.2.3790.0      0001d61b This problem may occur if the workbook contains a template (.xlt) that contains a picture in the header of the template.



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Service pack information
This problem was first corrected in Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
There are no prerequisites for this hotfix.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

837258 Excel 2003 hotfix package: April 12, 2004

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Registry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:   Date         Time   Version      Size       File name ---  05-Mar-2004  05:55  11.0.6202.0  6,297,832  Office2003-kb835741-glb.exe

Microsoft Windows Installer MSP file information:   Date         Time   Size       File name 05-Mar-2004 05:36  6,707,200  Excel-fullfile-glb.msp (Full-File/Administrative) 05-Mar-2004 04:23  3,086,336  Excel-binary-glb.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:   Date         Time   Version      Size        File name --  20-Feb-2004  18:13  11.0.6202.0  10,075,840  Excel.exe back to the top

Additional notes
 For more information about how to install this hotfix, see the Readme.txt file that the package contains.</li> For more information about the differences between the two MSP files, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/orkXP/HA011525711033.aspx

</li></ul>

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