Microsoft KB Archive/245716

= Internet Explorer Proxy Settings May Disappear =

Article ID: 245716

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q245716



SYMPTOMS
When you add or modify the proxy settings for Microsoft Internet Explorer and the new settings are accepted, the new settings may be missing and the boxes may be blank when you view the proxy settings.



CAUSE
This behavior can occur for either of the following reasons:
 * If you use a backslash (\) instead of a slash mark (/) when you type a Uniform Resource Locator (URL).

For example, you type http:\\ instead of http://.
 * If you use a slash mark (/) instead of a backslash (\) when you type a universal naming convention (UNC) path.

For example, you type // instead of \\.



RESOLUTION
To resolve this issue, use the correct addressing scheme:  For URLs, use a slash mark (/). For example:

http://

 For UNCs, use a back slash (\). For example:

\\





MORE INFORMATION
To locate the proxy settings for Internet Explorer:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Internet Settings (or click Internet Options on the Tools menu in Internet Explorer).
 * 2) On the Connections tab, choose the dial-up settings that you want to configure, and then click Settings.
 * 3) In the Proxy Server area, click Advanced.

