Microsoft KB Archive/126608

= Uni to Multiprocessor Utility Fails to Update System =

Article ID: 126608

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * MSPRESS Microsoft Windows NT Resource Kit 3.1

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This article was previously published under Q126608



SYMPTOMS
The Uni to Multiprocessor upgrade utility (UPTOMP.EXE) for Windows NT may fail and display the following error message:

Processor Upgrade Utility - Error

Your system has not been upgraded because the utility was unable to save the xxxxxxxx system files. Check the files in the system32 directory and the "save" directory, delete the "save" directory if necessary then re-run this utility.

where xxxxxxxx represents the currently installed system files (uniprocessor or multiprocessor).



CAUSE
The error message above appears when there is a %SYSTEMROOT%\SYSTEM32\UPTOMP.OLD directory. UPTOMP.EXE copies the currently installed HAL.DLL, KERNEL32.DLL, NTDLL.DLL, NTOSKRNL.EXE, and WINSRV.DLL files to the UPTOMP.OLD directory before installing the new versions of the files.



WORKAROUND
To work around this problem, delete or rename the UPTOMP.OLD directory and re-run UPTOMP.EXE.

Additional query words: mps prodnt

Keywords: KB126608

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