Microsoft KB Archive/837433

= FIX: Windows Explorer stops responding when Internet Explorer is missing from the platform =

Article ID: 837433

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Encarta Reference Suite 2001

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SYMPTOMS
All available memory on your computer may be used when the following conditions are true:
 * The Microsoft Internet Explorer browser component is missing from the platform.
 * You type the address of a known file server in the Windows Explorer address bar.
 * You type the address of the file server by using the URL format. The URL format uses two slash marks (//). You do not use the Universal Naming Convention (UNC) format that uses two backslashes (\\).

When these conditions are true, Windows Explorer opens multiple windows until all memory is used.



CAUSE
This behavior occurs because Windows Explorer (instead of Internet Explorer) tries to handle the URL address when the Internet Explorer browser component is missing. Windows Explorer starts and tries to handle the URL address instead of generating an error message.



Hotfix Information
A supported software update is now available from Microsoft as Windows CE 3.0 Core OS QFE 837433. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This fix is supported only when all previously issued fixes for this product have also been installed.

Restart Requirement
After you install this update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this package has the file attributes (or later) that are listed in the following table.   Date         Time   Version            Size    File name

07-Apr-2004 20:51  3.00            1,862,376  Wincepb30-040407-kb837433-arm720.exe 07-Apr-2004 20:51  3.00            1,936,104  Wincepb30-040407-kb837433-ppc403.exe 07-Apr-2004 20:51  3.00            1,936,104  Wincepb30-040407-kb837433-ppc821.exe 07-Apr-2004 20:51  3.00            1,874,664  Wincepb30-040407-kb837433-r3000.exe 07-Apr-2004 20:51  3.00            1,874,664  Wincepb30-040407-kb837433-r4100.exe 07-Apr-2004 20:51  3.00            1,809,128  Wincepb30-040407-kb837433-r4111.exe 07-Apr-2004 20:51  3.00            1,874,664  Wincepb30-040407-kb837433-r4300.exe 07-Apr-2004 20:51  3.00            1,862,376  Wincepb30-040407-kb837433-sa1100.exe 07-Apr-2004 20:51  3.00            2,013,928  Wincepb30-040407-kb837433-sh3.exe 07-Apr-2004 20:51  3.00            2,009,832  Wincepb30-040407-kb837433-sh4.exe 07-Apr-2004 20:51  3.00            1,907,432  Wincepb30-040407-kb837433-thumb.exe 07-Apr-2004 20:51  3.00            1,739,496  Wincepb30-040407-kb837433-x86.exe The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --

Path: Public\Wceshellfe\Oak\Lib\Arm\Arm720\Ce\Debug 05-Apr-2004 18:28                  2,044,444  Ceshell.lib 05-Apr-2004 18:28                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Arm\Arm720\Ce\Retail 05-Apr-2004 18:27                  1,735,076  Ceshell.lib 05-Apr-2004 18:27                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Arm\Sa1100\Ce\Debug 05-Apr-2004 18:19                  2,039,540  Ceshell.lib 05-Apr-2004 18:19                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Arm\Sa1100\Ce\Retail 05-Apr-2004 18:18                  1,731,864  Ceshell.lib 05-Apr-2004 18:18                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R3000\Ce\Debug 05-Apr-2004 18:22                  2,202,258  Ceshell.lib 05-Apr-2004 18:22                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R3000\Ce\Retail 05-Apr-2004 18:22                  1,878,412  Ceshell.lib 05-Apr-2004 18:22                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R4100\Ce\Debug 05-Apr-2004 18:23                  2,202,342  Ceshell.lib 05-Apr-2004 18:23                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R4100\Ce\Retail 05-Apr-2004 18:23                  1,877,210  Ceshell.lib 05-Apr-2004 18:23                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R4111\Ce\Debug 05-Apr-2004 18:24                  1,954,100  Ceshell.lib 05-Apr-2004 18:24                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R4111\Ce\Retail 05-Apr-2004 18:23                  1,503,546  Ceshell.lib 05-Apr-2004 18:23                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R4300\Ce\Debug 05-Apr-2004 18:25                  2,202,194  Ceshell.lib 05-Apr-2004 18:25                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Mips\R4300\Ce\Retail 05-Apr-2004 18:24                  1,877,178  Ceshell.lib 05-Apr-2004 18:24                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Ppc\Ppc403\Ce\Debug 05-Apr-2004 18:26                  2,128,742  Ceshell.lib 05-Apr-2004 18:26                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Ppc\Ppc403\Ce\Retail 05-Apr-2004 18:25                  1,715,248  Ceshell.lib 05-Apr-2004 18:25                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Ppc\Ppc821\Ce\Debug 05-Apr-2004 18:27                  2,128,742  Ceshell.lib 05-Apr-2004 18:27                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Ppc\Ppc821\Ce\Retail 05-Apr-2004 18:26                  1,715,248  Ceshell.lib 05-Apr-2004 18:26                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Shx\Sh3\Ce\Debug 05-Apr-2004 18:20                  2,230,400  Ceshell.lib 05-Apr-2004 18:20                    274,432  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Shx\Sh3\Ce\Retail 05-Apr-2004 18:20                  2,304,494  Ceshell.lib 05-Apr-2004 18:20                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Shx\Sh4\Ce\Debug 05-Apr-2004 18:21                  2,230,488  Ceshell.lib 05-Apr-2004 18:21                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Shx\Sh4\Ce\Retail 05-Apr-2004 18:21                  2,304,544  Ceshell.lib 05-Apr-2004 18:21                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Thumb\Arm720\Ce\Debug 05-Apr-2004 18:29                  2,040,880  Ceshell.lib 05-Apr-2004 18:29                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\Thumb\Arm720\Ce\Retail 05-Apr-2004 18:28                  1,763,338  Ceshell.lib 05-Apr-2004 18:28                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\X86\I486\Ce\Debug 05-Apr-2004 18:18                  1,832,950  Ceshell.lib 05-Apr-2004 18:18                    266,240  Ceshell.pdb

Path: Public\Wceshellfe\Oak\Lib\X86\I486\Ce\Retail 05-Apr-2004 18:18                  1,472,266  Ceshell.lib 05-Apr-2004 18:18                    266,240  Ceshell.pdb



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe KB837433

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