Microsoft KB Archive/312454

= Error Message: Internet Explorer 5.5 Could Not Be Repaired =

Article ID: 312454

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2

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This article was previously published under Q312454



SYMPTOMS
When you attempt to repair Microsoft Internet Explorer, you may receive the following error message:

Internet Explorer 5.5 could not be repaired.

Please run Setup again to reinstall all components.

When you click Details, you receive a message similar to the following:

Internet Explorer 5.5 cannot be repaired due to the following errors:

Version 5.0.0.3715 of file VBSCRIPT.DLL exists, but the version needs to be greater than 5.5.0.4801.

Other files that may be mentioned in the &quot;Details&quot; message include the following:

Jscript.dll

Urlmon.dll

Wininet.dll

Asctris.ocx

Mshtml.dll

Mshtmled.dll

Shdocvw.dll

Conct132.dll

Msvcrt.dll

Mfc42.dll



CAUSE
This behavior can occur if an incorrect version of the Internet Explorer file mentioned in the &quot;Symptoms&quot; section of this article is installed on your computer.



RESOLUTION
To resolve this issue, extract a new copy of the Internet Explorer file from your original Microsoft Windows CD-ROM to the Windows\System folder. To do this, follow these steps:  Quit all running programs. Click Start, and then click Run. In the Open box, type msconfig, and then click OK. Click Extract File, type in the Specify the system file you would like to restore box, and then click Start. In the Restore from box, type :\win9x, where   is the letter of your computer's CD-ROM or DVD-ROM drive. For example, type d:\win9x.

NOTE: The Microsoft Windows Millennium Edition (Me) installation files may also be stored in one of the following folders on your computer's hard disk:

C:\Windows\Options\Install

-or-

C:\Windows\Options\Cabs

 In the Save file in box, type c:\temp, and then click OK. If you are prompted to create the destination folder, click Yes.</li> Click OK in response to the &quot;The file has been successfully extracted&quot; message that appears.</li> Start Windows Explorer, and then navigate to the C:\Temp folder.</li> In the right pane of Windows Explorer, right-click the file that you extracted in step 4, and then click Copy on the shortcut menu that appears.</li> Navigate to the C:\Windows\System folder.</li> On the Edit menu, click Paste.</li> Click Yes in response to the &quot;Confirm File Replace&quot; message that appears.</li> Quit Windows Explorer, quit the System Configuration utility, and then restart the computer.</li></ol>

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MORE INFORMATION
For additional information about how to extract Windows files, click the article numbers below to view the articles in the Microsoft Knowledge Base:

265371 How to Extract and Replace a Protected File in Windows Me

129605 How to Extract Original Compressed Windows Files

Keywords: kberrmsg kbprb KB312454

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