Microsoft KB Archive/98877

= Mac Wkst: Cannot Print to Early LaserWriters =

Article ID: 98877

Article Last Modified on 10/30/2006

-

APPLIES TO


 * Microsoft Mail for Appletalk Networks 3.0
 * Microsoft Mail for Appletalk Networks 3.1

-



This article was previously published under Q98877



SYMPTOMS
Versions 3.0 and 3.1 of Microsoft Mail for AppleTalk Networks may be unable to print to some early Apple LaserWriters that contain a ROM version earlier than 2.0. You may receive &quot;Offending Command&quot; PostScript errors or the print job may not be processed.



RESOLUTION
You can check the specific ROM version by inspecting the printer start page, which prints when you turn on the LaserWriter's power. This page contains the name of the printer in its heading and then a series of graphics. The ROM version is listed in the lower-left corner of the graphic resembling a line chart. If this version is earlier than version 2.0, Microsoft Mail may not print correctly.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.10

Keywords: KB98877

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.