Microsoft KB Archive/916791

= A signature does not retain the font or the color that you specified in Outlook =

Article ID: 916791

Article Last Modified on 4/6/2006

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APPLIES TO


 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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SYMPTOMS
When you create a signature in Microsoft Outlook, the signature does not retain the font or the color that you specified.

For example, the signature may appear in the Times New Roman font and in the black color regardless of which font and color you specified when you created the signature.



CAUSE
This issue may occur when you use Microsoft Word to modify e-mail messages.



WORKAROUND
To work around this issue, follow these steps:
 * 1) Create a new e-mail message in Outlook. The new e-mail message should open in Word.
 * 2) On the Tools menu, click Options.
 * 3) Click the General tab.
 * 4) Click Web Options.
 * 5) Click the Fonts tab.
 * 6) In the Proportional font box, click to select a font other than Times New Roman.
 * 7) Click OK to close the Web Options dialog box.
 * 8) Click OK to close the Options dialog box.
 * 9) Close the new e-mail message and exit Word.

When you create a signature in Outlook, the font and color that you specify should now be saved.

Note After you verify that this issue has been resolved in Outlook, you can reset the font in the Proportional font box to Times New Roman.

Additional query words: outlook2003 outlook2k3 ol2003 ol2k3 outlook2002 outlook2k2 outlookxp ol2002 ol2k2 olxp outlook2000 outlook2k ol2000 ol2k word2003 word2k3 wd2003 wd2k3 word2002 word2k2 wordxp wd2002 wd2k2 wdxp word2000 word2k wd2000 wd2k wordmail

Keywords: kbtshoot kbfont kbprb kbemail kbexpertisebeginner KB916791

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