Microsoft KB Archive/898594

= You receive an error message if you try to install the Recovery Console on a Microsoft Windows XP Service Pack 2-based computer =

Article ID: 898594

Article Last Modified on 12/5/2006

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

-





SYMPTOMS
If you try to install the Recovery Console on a Microsoft Windows XP Service Pack 2 (SP2)-based computer, you receive the following error message:

Setup cannot continue because the version of Windows on your computer is newer than the version on the CD.

This symptom occurs if you try to install the Recovery Console by using either of the following CDs instead of a Windows XP SP2 CD:
 * Windows XP Service Pack 1 (SP1)
 * Windows XP



CAUSE
This issue occurs because you cannot run a version of Winnt32.exe from either of the following CDs on a Windows XP SP2-based computer:
 * Windows XP Service Pack 1 (SP1)
 * Windows XP

Windows XP SP2 is detected as an operating system that is newer than the version of Winnt32.exe that is on either of the previous CDs.



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Use a Windows XP SP2 CD
Click Start, click Run, type :\i386\winnt32.exe /cmdcons, and then click OK.

Method 2: Install the Recovery Console before you install Windows XP SP2
Install the Recovery Console before you install Windows XP SP2. After you install the Recovery Console, install Windows XP SP2.

Method 3: Install the Recovery Console by using files in the Windows XP SP2 Installation folder
 Create a Windows XP SP2 Installation folder. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

900871 How to integrate Windows XP Service Pack 2 files into the Windows XP installation folder

 Click Start, and then click Run. Type the following command:



Note In this step,  is the drive and folder name that are used as the Installation folder. For example, the drive and folder name that are used in Microsoft Knowledge Base article 900871 are C:\XPSP2.

 Confirm the installation when you are prompted by clicking Yes. Restart the computer.

The next time that you start your computer, &quot;Microsoft Windows Recovery Console&quot; appears in the Startup menu.

<div class="moreinformation_section">

MORE INFORMATION
For more information about Windows XP SP2, visit the following Microsoft Web site:

For more information about how to obtain the latest Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Additional query words: xpsp2done winxpsp

Keywords: kbtshoot kbprb KB898594

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.