Microsoft KB Archive/883527

= Virtual memory fragmentation events are logged every hour on a computer that is running Exchange Server 2000 =

Article ID: 883527

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 2000 Service Pack 3

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SYMPTOMS
On a computer that is running Microsoft Exchange Server 2000, both the following events are logged every hour:

Event ID: 9582 Event Type: Error

Event Source: MSExchangeIS

Event Category: Performance

Event ID: 9582

Description: The virtual memory necessary to run your Exchange server is fragmented in such a way that normal operation may begin to fail. It is highly recommended that you restart all Exchange services to correct this issue.

Event ID: 9582 Event Type: Warning

Event Source: MSExchangeIS

Event Category: Performance

Event ID: 9582

Description: The virtual memory necessary to run your Exchange server is fragmented in such a way that performance may be affected. It is highly recommended that you restart all Exchange services to correct this issue.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this hotfix requires Exchange Server 2000 Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services may be automatically stopped and then restarted when you install this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version            Size    File name - 13-Sep-2004 04:47  6.0.6617.6      2,310,144  Mdbmsg.dll 12-Sep-2004 05:02  6.0.6617.6      4,685,824  Store.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM fragment fragmentation mem

Keywords: kbqfe kbhotfixserver kbfix kbbug KB883527

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