Microsoft KB Archive/276071

= OL2000: The &quot;Wrap to Window&quot; Option Is Not Persistent When You Use Word As the E-mail Editor =

Article ID: 276071

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q276071



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you use Microsoft Word as your e-mail editor in Outlook 2000 and you clear the Wrap to Window check box, the option remains selected when you restart Outlook. The Wrap to Window option should be persistent.



CAUSE
This behavior can occur if the registry key that contains the configuration information for the Wrap to Window option is damaged.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, use the following steps to restore normal functionality to the Wrap to Window option:

 Click Start, click Run, type regedit.exe, and then click OK. On the Registry menu, click Export Registry file. In the File Name box, type REGBU, then click Save. Locate and click the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\9.0\Word

 Under &quot;Word&quot; (without quotation marks), locate and right-click the Data key, click Delete, then click Yes. On the Registry menu, click Exit</li></ol>

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MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

243246 XCLN: Outlook 97, 98 Cannot Clear Wrap to Window Option Default

Additional query words: OL2K lost unchecked

Keywords: kbprb KB276071

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