Microsoft KB Archive/892309

= FIX: The Product Catalog Import DTS task may fail when you try to import large catalogs in Commerce Server 2002 =

Article ID: 892309

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2002 Developer Edition

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SYMPTOMS
In Microsoft Commerce Server 2002, the Product Catalog Import DTS task may fail when you try to import large catalogs. Additionally, the following event messages are logged in the Application log: Error : Catalog DTS task : Error in DataToId

Error : Catalog DTS task : Cannot read the catalogs hirarchy

Note In this error message, &quot;hirarchy&quot; is a misspelling for the word &quot;hierarchy.&quot; Warning: Maximum SQL record size exceeded for Class name: RegisteredUser, Total size: 8232

Warning: Maximum SQL record size exceeded for Class name: OrderFormHeader, Total size: 12318



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft Commerce Server 2002 Service Pack 3 (SP3) installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Note To enable this hotfix, add the following system environment variable, and then specify a value of 2:

ExtraCategoryIDBuffers

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name 11-Jan-2005 13:01  4.5.3839.0  1,127,594  Cdtstasks.dll 11-Jan-2005 12:59  4.5.3839.0    143,436  Csdwmsg.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how to run the Product Catalog Data Import DTS task, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms944293.aspx

For more information about how to add or change the values of environment variables, visit the following Microsoft Web site:

http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/environment_variables.mspx

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbfix kbbug kbcommserv2002presp4fix KB892309

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