Microsoft KB Archive/816721

= Animated GIF Images on Commerce Server 2002 Web Sites Do Not Appear As Expected =

Article ID: 816721

Article Last Modified on 12/3/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Web Edition</li></ul>

 Microsoft Commerce Server 2002 Standard Edition</li></ul>

 Microsoft Commerce Server 2002 Service Pack 1</li></ul> </li> Microsoft Windows Small Business Server 2003 Standard Edition</li> Microsoft Windows Small Business Server 2003 Premium Edition</li></ul>

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<div class="symptoms_section">

SYMPTOMS
When you use Internet Explorer to connect to a Commerce Server 2002 site from a Windows Server 2003-based computer, you may find that animated .gif images on Web pages do not appear as expected.

<div class="cause_section">

CAUSE
This issue occurs when the Play animations in web pages setting in Internet Explorer is turned off.

By default, the Internet Explorer Enhanced Security Configuration feature is enabled in Internet Explorer on Windows Server 2003-based computers, and the Play animations in web pages setting is turned off.

<div class="resolution_section">

RESOLUTION
To resolve this issue, turn on the Play animations in web pages setting in Internet Explorer. To do so:
 * 1) Start Internet Explorer (if it is not already started).
 * 2) On the Tools menu, click Internet Options.
 * 3) Click the Advanced tab.
 * 4) In the Settings box, under Multimedia, click to select the Play animations in web pages check box, and then click OK.

<div class="moreinformation_section">

MORE INFORMATION
The Internet Explorer Enhanced Security Configuration feature configures a number of security settings that define how you browse Internet and intranet Web sites. The configuration also reduces the exposure of your server to Web sites that may possibly pose a security risk.

For more information about Internet Explorer Enhanced Security Configuration, see the Internet Explorer Enhanced Security Configuration Help topic. To do so, on a computer that is running Windows Server 2003, start Internet Explorer, and then on the Help menu, click Enhanced Security Configuration.

Keywords: kbnofix kbbug kbprb KB816721

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