Microsoft KB Archive/331605

= RalliSport: Known graphics issues =

Article ID: 331605

Article Last Modified on 8/17/2007

-

APPLIES TO


 * Microsoft RalliSport Challenge PC

-



This article was previously published under Q331605



SUMMARY
This article describes the known graphic-related issues with Microsoft RalliSport Challenge.



MORE INFORMATION
When you start RalliSport Challenge, you may receive the following error message:

RalliSport Challenge requires a video card that supports hardware transform and lighting.

This issue may occur if RalliSport Challenge cannot correctly initialize Microsoft DirectDraw or Microsoft Direct3D to display the game. Microsoft DirectX may be corrupted. Alternatively, the video hardware acceleration may have to be increased. Finally, the video hardware may be unsupported.

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

191660 Games: The DirectDraw option or the Direct3D option is unavailable when you start games for Windows

810829 RalliSport Challenge (PC): Minimum system requirements

Selecting supported display resolutions
When you try to configure your screen resolution, you may select a resolution setting that your monitor or video card does not support. If you select a resolution that is not supported, RalliSport Challenge defaults to a resolution that the hardware can actually display.

Desktop color depth and video card detection
If the desktop color depth is set to less than 16 bit color, the game may not detect the video card as a Hardware Transform & Lighting (T&L)-capable card. To resolve this issue, change the Windows desktop color depth to a setting that is greater than or equal to 16 bit.

Display resolution and older video cards
If the resolution of the game is set very high on older video cards, the RalliSport Challenge menu interface may become less responsive than normal. To work around this issue, configure the game resolution to a setting of 1024 x 768 dots per inch (dpi) or less.

Setting Monitor Refresh Rate
If the refresh rate setting is to Optimal in the Advanced settings under Windows Display Properties, graphical corruption may occur. To work around this issue, set the refresh rate to a fixed number within the range that is supported by your monitor.

Setting your refresh rate
When you try to configure your monitor refresh rate, you may select a refresh rate that is not supported by RalliSport Challenge. To resolve this issue, manually adjust your refresh rate settings. To do this, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) Click Appearance and Themes, and then click Display.
 * 3) Click the Settings tab, and then click Advanced.
 * 4) Click the Monitor tab, and then click the lowest refresh rate available.
 * 5) Click OK, and then click OK again.

Note After you change your refresh rate, you may have to adjust your monitor settings so that your screen displays correctly. See your monitor documentation for more information.

Dynamic shadows are not available for video cards without pixel shader support
Video cards without pixel shader support do not support dynamic shadows in RalliSport Challenge. If you have a non-pixel shader card, the option to activate dynamic car shadows will not be available on the Advanced Display Settings menu. GeForce3, Radeon 8500, and later cards generally support pixel shaders. GeForce2, Radeon 7500, and earlier cards generally do not.

Specific 3-D graphics accelerator issues
Make sure that your computer has the latest drivers. Contact the manufacturer of your video adapter for information about how to obtain and install the latest version of the video driver for your video adapter. You may also visit the following Microsoft Windows Update Web site to see if applicable driver updates are available:

http://windowsupdate.microsoft.com

To identify the name and manufacturer of your video adapter:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type dxdiag, and then click OK.
 * 3) Click the Display tab.
 * 4) Under Device, look for Name and Manufacturer.
 * 5) Click Exit.

There are a number of known issues for 3-D graphics accelerators. If a problem affects all or most cards of a particular chip set, only the name of the chip set is included in the following list. If the issue affects only specific cards of a chip set, the card name and chip set are listed. To resolve this issue, download and install the latest signed drivers for all of your hardware (unless otherwise noted).

Asus v6600
RalliSport may not be stable when used with Microsoft Windows Millennium Edition (Me) and older video drivers. To resolve this issue, download and install the latest drivers from nVidia.

Asus v8200
When RalliSport is used with Microsoft Windows 2000 and the Asus V8200 video card, flashing triangles may appear in the game menus. To resolve this issue, download and install the latest drivers from nVidia.

ATI Radeon DDR
When RalliSport is used with Microsoft Windows XP and ATI Radeon DDR drivers, the game startup may appear as a black screen. To resolve this issue, download and install the latest drivers from ATI.

ATI Radeon 7500/8500
When RalliSport is used with older ATI Radeon 7500/8500 drivers, you may notice stability issues. To resolve these issues, download and install the latest drivers from ATI.

ATI Radeon 9700
When RalliSport is used with older ATI Radeon 9700 drivers, objects in the world may appear or disappear as your car approaches them. To resolve this issue, download and install the latest drivers from ATI.

Creative Annihilator Pro
RalliSport may have graphical and stability issues when used with Windows 98-and-older Creative Annihilator Pro drivers. To resolve this issue, download and install the latest drivers from nVidia.

GeForce256
RalliSport may have graphical and stability issues on Microsoft Windows 98-based systems with older drivers. To resolve this issue, download and install the latest drivers from nVidia.

GeForce256/2
RalliSport may become unstable on Windows 98, Windows 98 Second Edition (SE), and Windows Millennium (Me)-based systems with older drivers. To resolve this issue, download and install the latest drivers from nVidia.

GeForce3/4
When you try to use the drivers provided with Windows XP, you may receive an error message stating that the card does not support Hardware T&L. To resolve this issue, download and install the latest drivers from nVidia.

GeForce4
When you try to use RalliSport with Windows XP, and the monitor refresh rate is set to 60 Hz, and the Windows desktop resolution and the game resolution are set to the same value, you may not be able to minimize the game by using the ALT+TAB command. To work around this issue, change either the monitor refresh rate or the Windows resolution or game resolution.

GeForce4 MX
RalliSport may become unstable when used with older or beta GeForce4 MX video drivers. To resolve this issue, download and install the latest drivers from nVidia.

GeForce4 440 Go
When you play RalliSport Challenge, some of trees appear as blocks instead of showing the branches and leaves. The scenery flickers. To resolve this issue, contact your computer manufacturer to download and install the latest drivers.

Note GeForce Go mobile processors are not supported by nVidia. Contact the computer manufacturer for graphics drivers for your portable computer. See the &quot;References&quot; section of this article for instructions on how to contact your computer manufacturer to obtain the latest drivers. If the latest drivers are installed on your computer, but the issue continues to occur, wait for your computer manufacturer to release newer video adapter drivers that are compatible with RalliSport or return the game at the point of purchase. For information about the Microsoft Satisfaction Guarantee, visit the following Microsoft Web site:

http://www.microsoft.com/mscorp/productrefund/refund.mspx

Winfast A170 (GeForce4 MX 440)
RalliSport may become unstable when used with Windows Me. To resolve this issue, download and install the latest drivers from nVidia.

Winfast GeForce2/3
When you try to use RalliSport with the WinFast GeForce 21.83 drivers, you may receive error message during game play. To resolve this issue, download and install the latest drivers from nVidia.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

