Microsoft KB Archive/193900

= Error Message: KMODE_EXCEPTION_NOT_HANDLED =

Article ID: 193900

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q193900



SYMPTOMS
When you minimize a window, you may receive the following error message on a blue screen, and your Windows NT-based computer may stop responding (hang):

KMODE_EXCEPTION_NOT_HANDLED

Address fef65475 has base at fef62000 - CPQDISP.DLL



CAUSE
This behavior can occur on your Windows NT 4.0-based computer with Service Pack 3 when you restart your computer after you share a program in NetMeeting.



RESOLUTION
To resolve this issue, remove and then reinstall NetMeeting. To do so, use the following steps:


 * 1) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
 * 2) On the Install/Uninstall tab, click Microsoft NetMeeting and then click Add/Remove.
 * 3) Click Yes.
 * 4) Reinstall NetMeeting.

Additional query words: 2.10

Keywords: kberrmsg kbprb kbui KB193900

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