Microsoft KB Archive/311139

= Error Message Cites Inability to Find Ils.dll After You Download NetMeeting 3.01 =

Article ID: 311139

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q311139



SYMPTOMS
After you download NetMeeting version 3.01, you may receive the following error message:

Error creating process C:\Windows\SYSTEM\Regsvr32.exe/s C:\Windows\SYSTEM\Ils.dll. Reason: The system cannot find the file specified.



CAUSE
This behavior can be caused by a damaged or missing Regsvr32.exe file or Ils.dll file.



RESOLUTION
To resolve this behavior, extract a new copy of the Regsvr32.exe file from the Windows 98 installation media, rename the Ils.dll file, and then reinstall NetMeeting.

To extract a new version of Regsvr32.exe

 * 1) Make sure that you have the Windows 98 Second Edition CD-ROM in the CD-ROM drive, or that the files from the CD-ROM are available on your computer. These instructions assume that the files are on the CD-ROM.
 * 2) Click Start, and then click Run.
 * 3) In the Open box, type sfc.exe, and then click OK to start the System File Checker utility.
 * 4) In the Select an option and click Start dialog box, click Extract one file from installation disk.
 * 5) Type regsvr32.exe, and then click Start.
 * 6) In the Restore from box, type the path to the CD-ROM drive. For example, if your CD-ROM is drive D, type d:\win98.
 * 7) In the Save file in box, type c:\windows\system, and then click OK.
 * 8) Quit the System File Checker.

To rename the Ils.dll file

 * 1) Click Start, point to Find, and then click Files or Folders.
 * 2) In the Find Files dialog box, under Named, type Ils.dll, and then click Find Now.
 * 3) After the file is found, right-click Ils.dll, and then click Rename.
 * 4) Rename the file to Ils.old, and then close the Find Files dialog box.

To reinstall NetMeeting
 Download NetMeeting from the following Microsoft Web site:

http://www.microsoft.com/netmeeting

 Follow the installation instructions that are listed on the Web site.

Keywords: kberrmsg kbprb kbsetup KB311139

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