Microsoft KB Archive/243576

= Encarta Encyclopedia 99: No Audio Output When You Play Certain Sounds =

Article ID: 243576

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2000 Concise Edition

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This article was previously published under Q243576



SYMPTOMS
When you attempt to play the following sounds from Microsoft Encarta Encyclopedia, you do not hear any audio output.

Encarta 99 Standard

 * Bach's Goldberg Variations
 * Charles De Gaulle
 * Common Hippopotamus
 * Elephant with Calf

Encarta 99 Deluxe

 * Common Hippopotamus
 * Elephant with Calf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multi multi-media media mm enc99 silent quiet

Keywords: kbbug kbpending kbsound KB243576

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