Microsoft KB Archive/195749

= Word 97 Err Msg: Word Cannot Find or Run the Application =

Article ID: 195749

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Bookshelf 98 Standard Edition
 * Microsoft Bookshelf 99 Standard Edition
 * Microsoft Word 97 Standard Edition

-



This article was previously published under Q195749



SYMPTOMS
When you attempt to use the Define feature in Microsoft Word 97, you may receive the following error message:

Word cannot find or run the application.



CAUSE
This behavior can occur if all of the following conditions are true:
 * You install Microsoft Bookshelf 99 over an existing version of Microsoft Bookshelf 98 for Windows.
 * When Bookshelf 99 Setup prompts you to remove the existing 98 version, you choose to keep the existing version.
 * After Bookshelf 99 Setup is complete, you remove Bookshelf 99.



RESOLUTION
To resolve this issue, remove Bookshelf 98, and then reinstall Bookshelf 99.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: multi multi-media media mm word97 off97

Keywords: kbbug kberrmsg kbinterop kbnofix KB195749

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.