Microsoft KB Archive/821604

= You receive a non-delivery report when Outlook 2000 incorrectly formats MDBEF encoding =

Article ID: 821604

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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SYMPTOMS
If Outlook 2000 creates e-mail messages that incorrectly contain the Microsoft Database Format (MDBEF) encoding, the following symptoms are experienced:  The e-mail messages contain MAPI properties that do not belong under certain contexts.

-and- The e-mail messages will not be sent to their intended recipients.

-and- The sender receives a non-delivery report (NDR) that is similar to the following when these types of e-mail messages are sent:

Your message did not reach some or all of the intended recipients.

Subject:

Sent: 6/27/2003 11:25 AM

The following recipient(s) could not be reached:

on 6/27/2003 11:25 AM

A syntax error was detected in the content of the message

The MTS-ID of the original message is: c=US;a= ;l=Server-020127192459Z-145206

MSEXCH:MSExchangeMTA:Site:Server



The sender receives this NDR when the Microsoft Exchange Message Transfer Agent (MTA) does not convert the content of the e-mail message.



CAUSE
This problem occurs because the Microsoft Outlook client improperly formats the MDBEF encoding. In particular, Outlook may include the PR_EMAIL_ADDRESS MAPI property in a non-recipient context when an e-mail message is forwarded after a rule has moved the e-mail message to a different folder.



How to Obtain the Hotfix
This issue is fixed in the Outlook 2000 Post-Service Pack Hotfix Rollup Package June 7, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822612 Availability of Outlook 2000 Post-Service Pack 3 Hotfix Rollup Package: June 7, 2003



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kboffice2000presp4fix kbqfe kboffice2000sp3fix kbpending kbhotfixserver KB821604

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