Microsoft KB Archive/185039

= XWEB: Deleting Email Address in OWA Contacts Generates Error =

Article ID: 185039

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q185039



SYMPTOMS
If you attempt to delete the e-mail address of a saved Personal Contact in Outlook Web Access, you may receive the following error message:

You must have an e-mail display name associated with the e-mail address.

This will also occur if you attempt to erase an existing e-mail address and leave it blank.



WORKAROUND
To workaround this problem:


 * 1) First, click the Edit E-mail icon next to the e-mail address field on the General properties page of your saved Contact
 * 2) A Java script prompt appears. If an e-mail address appears, either select and delete the address, or simply backspace over the address.
 * 3) Finally, press the spacebar once at the beginning of the e-mail address field to register an entry in the blank e-mail field.



STATUS
Microsoft has confirmed this to be a problem in Outlook Web Access, Exchange 5.5 SP 1.

Keywords: kbprb KB185039

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