Microsoft KB Archive/933228

= Error message when you use Internet Explorer 7 in Windows Vista to try to access a Web server that is configured to use OpenSSL: &quot;Page cannot be displayed&quot; =

Article ID: 933228

Article Last Modified on 9/25/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Business N
 * Windows Vista Business N 64-bit Edition
 * Windows Vista Home Basic N
 * Windows Vista Home Basic N 64-bit Edition

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SYMPTOMS
You use Internet Explorer 7 in Windows Vista to access a Web server that uses OpenSSL. Then, the server and the client negotiate to use the Diffie-Hellman cipher. However, the session is not established, and you receive the following error message:

Page cannot be displayed



RESOLUTION
To resolve this problem, use one of the following methods.

Method 1
Use a different cipher.

Method 2
Install the hotfix that is mentioned in this Microsoft Knowledge Base article, KB933228.

Download information
The following files are available for download from the Microsoft Download Center:

Windows Vista, 32-bit systems

Download the 933228 package now.

Windows Vista, 64-bit systems

Download the 933228 package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 32-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseadvanced kbhotfixserver kbssl KB933228

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