Microsoft KB Archive/291393

= Web Log Import Process Appears to Stop Responding =

Article ID: 291393

Article Last Modified on 9/26/2005

-

APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

-



This article was previously published under Q291393



SYMPTOMS
The Web Log Import process stops responding with what appears to be a spinning thread. Processor utilization is very high.



CAUSE
A miscalculation is performed for hit-time ordering when hits span the buffers that are utilized.



RESOLUTION
To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 1.

Keywords: kbbug kbfix kbcommserv2000presp1fix kbcommserv2000sp1fix kbqfe kbhotfixserver KB291393

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.