Microsoft KB Archive/235432

= ACC2000: Microsoft Data Engine Setup Stops Responding While Connecting to Server =

Article ID: 235432

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Access 2000 Standard Edition
 * Microsoft Data Engine 1.0
 * Microsoft Office 2000 Premium Edition

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This article was previously published under Q235432





Moderate: Requires basic macro, coding, and interoperability skills.

This article applies only to a Microsoft Access project (.adp).

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
After the Microsoft Data Engine (MSDE) Setup program copies files to your computer, it stops responding during the "Connecting To Server" phase.



RESOLUTION
To resolve this problem, follow these general steps, which are discussed in more detail in subsequent sections of this article:  Remove the failed MSDE installation. Add the following networking components:  Client for Microsoft Networks Dial-Up Adapter TCP/IP protocol</ul>

</li> Restart Windows.</li> Re-install the MSDE.</li></ol>

Completely Remove MSDE
<ol> In Windows Explorer, delete the \MSSQL7 folder and its contents.</li> Start the Registry Editor (Regedit.exe).WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

</li>  Locate and delete the MSSQLServer key under the following key of your registry: <pre class="fixed_text">  HKEY_LOCAL_MACHINE\Software\Microsoft </li></ol>

Add Additional Networking Components to Windows 95 or Windows 98 Computers

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) In Control Panel, double-click the Network icon.
 * 3) In the Network dialog box, click Add.
 * 4) In the Select Network Component Type list, select Client, and then click Add.
 * 5) In the Select Network Client dialog box, select Microsoft in the Manufacturers list, and click Client for Microsoft Networks in the Network Clients list.
 * 6) Click OK.
 * 7) When you are prompted to select a Network Adapter, click Microsoft in the Manufacturers list, and in the Network Adapters list, click Dial-Up Adapter.

The TCP/IP protocol stack will be automatically installed as part of the Dial-Up Adapter.
 * 1) Click OK on this and the following dialog box.
 * 2) If prompted, insert the media for your operating system.
 * 3) Restart Windows when prompted.

You should now be able to install the MSDE successfully.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Steps to Reproduce Behavior
<ol> Locate a computer that meets either of these criteria: <ul> The computer does not have a network card, any networking client, or any networking protocol installed.</li> The computer does not have any networking client, Dial-Up Adapter, or networking protocol installed.</li></ul>

</li> Run SetupSQL.exe in the \SQL\X86\Setup folder of CD1 of Microsoft Office 2000 or Microsoft Access 2000.</li> Note that the Setup program stops responding after displaying "Connecting to Server."</li></ol>

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