Microsoft KB Archive/140171

Money: Can’t Find TAPI32.dll When Opening Money 3.0 File

PSS ID Number: Q140171 Article last modified on 09-13-1997

4.00 4.00a 5.00

WINDOWS

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========================================================= 4.00 4.00a 5.00 WINDOWS kbenv kberrmsg

= SYMPTOMS =

When you open a Money 3.0 or 3.0a data file in Money 4.0 or Money 5.0 on a computer running Windows NT 3.51, you may encounter the following error messages:

The dynamic link library TAPI32.dll could not be found in the specified path.

Money is unable to load the file xsnpc.dll. This could be because you don’t have the file TAPI32.dll on your system. If you have TAPI32, please reinstall the software.

This problem normally occurs after you convert a Money 3.0 file that, on the Online menu in Money 3.0, was clicked at any time.

= CAUSE =

This error message occurs for the following reasons:

  This can happen in Windows 95 if Tapi32.dll is not in the Windowsfolder. RESOLUTION: If Tapi32.dll is not in the Windowsfolder, copy it from your Windows 95 disk or compact disc to your Windows folder. For information about copying files, see your Windows online Help or printed documentation. -or-   Money 4.0 and Money 5.0 use the Telephony Application Programming Interface (TAPI) that is implemented in Windows 95. Windows NT 3.51 does not support TAPI. This causes Money to generate the error messages. Money for Windows 95 is designed specifically for Windows  To take full advantage of Money 4.0 or Money 5.0 features, you must use Windows 95.

RESOLUTION: You must export each account, create a new Money file, and then import each account into the new Money file. See below for more information. 

Exporting Accounts
  On the File menu, click Export.   Select Loose QIF, then click OK.   Enter a file name for the account you are exporting, then click the OK button. NOTE: Use the name of the account for the filename, if possible. </li>  Select Regular, then click the OK button. </li>  In the Account List, click the account you wish to export, then click Continue. </li>  Money tells you the export is complete. Click OK. </li>  Repeat steps one through six until you have exported all accounts. </li></ol>

Creating a New File
<ol style="list-style-type: decimal;">  On the File menu, click New. </li>  In the New dialog box, enter a file name. NOTE: You are not required to add an extension. Money automatically adds the .mny extension after you click the OK button. </li>  Click OK. </li>  Follow the screen instructions to set up an account. When you are asked for the opening balance, leave the field blank and continue. </li></ol>

Importing Accounts
<ol style="list-style-type: decimal;">  On the File menu, click Import. </li>  Select the file(s) you are importing. NOTE: If you exported multiple accounts, It is important that you import them all at the same time. Click Select All. If you choose to import each account one at a time, Money may not handle transfers between accounts correctly. </li>  Click Import. </li>  In the Select Import dialog box, match the specified .qif file with the appropriate account. Click OK. </li>  Follow the screen instructions to import the account. NOTE: Read each Import dialog message carefully. These dialog boxes tell you what information you are importing and where you are assigning the information in Money. </li></ol>

= MORE INFORMATION =

For additional information about TAPI issues, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q133242 TITLE : Money: Online Services Will Not Function with Windows NT

KBCategory: kbenv kberrmsg KBSubcategory: kbonline

Additional reference words: 4.00 winnt tapi xsnpc 3.51 money95 money 32 .dll telephony scuz

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========================================================= Keywords : kbonline Version : 4.00 4.00a 5.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.