Microsoft KB Archive/81831

= WD: Error Opening or Saving WordPerfect Files on an Outbound =

Article ID: 81831

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft Word 5.0 for Macintosh
 * Microsoft Word 5.1 for Macintosh
 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 98 for Macintosh

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This article was previously published under Q81831



SYMPTOMS
When saving or opening WordPerfect files to or from an MS-DOS disk with Microsoft Word for the Macintosh, you may receive the following error messages.

Opening WordPerfect Files from an MS-DOS Disk
&quot;Error while converting! Internal Error!&quot;

Saving WordPerfect Files to an MS-DOS Disk
&quot;Error while Converting! Cannot open file!&quot;



CAUSE
This can occur if you are using an Outbound computer. The Outbound is a Macintosh clone portable.

Outbound Systems, Inc. has released an init called Dos.ini that allows MS- DOS disks to be used in the Outbound drive.

According to Outbound Systems, Inc., the error message you receive in the above situation is caused by special resource information that WordPerfect files contain and the method the Dos.ini init uses to manage the MS-DOS disk.



WORKAROUND
Outbound Systems, Inc. suggests using Apple File Exchange to transfer WordPerfect files until this is resolved.



MORE INFORMATION
If the Word Perfect files are copied to the hard drive, you may be able to open them with Microsoft Word. However, in some cases the following error message may appear:

&quot;Error while converting! Cannot write file.&quot;

