Microsoft KB Archive/59495

Word 5:00: Troubleshooting Tips with NEC MonoGraph Monitor

PSS ID Number: Q59495 Article last modified on 11-02-1994

5.00

MS-DOS

= SUMMARY =

The NEC MonoGraph monitor and card are accompanied by software utilities and manuals. In case of trouble, consult the following:


 * 1) The README.TXT file on the NEC “Utilities Disk,” the contents of which are also listed below. (NEC has provided several utilities on that same disk to help with diagnosing and correcting problems.)
 * 2) The chapter titled “Troubleshooting and Diagnostic Testing” of the “NEC MonoGraph System User’s Manual and Installation Instructions.”

NEC does not guarantee proper functionality of its current veta version 0.1 (Nov. 7, 1989) video driver with Word version 5.00.

Note: This release of the video driver does not contain mouse support or screen capture capabilities.

= MORE INFORMATION =

Contents of README.TXT file on NEC’s “Utilities Disk”:

NEC MONOGRAPH UTILITIES AND DIAGNOSTICS Version 1.20 This is the Utilities and Diagnostics diskette for the NEC MonoGraph System. It is one of three diskettes provided with the MonoGraph System.

On this disk, there are the following files:

MGDIAG.EXE This program determines if the MonoGraph graphics controller is operating correctly. The diagnostic test operating instructions are in the chapter entitled “Troubleshooting and Diagnostic Testing” of the MonoGraph System User’s Manual and Installation Instructions.

ERRORS.TXT This text file lists the MGDIAG.EXE error codes and their meanings.

MODEKEY.EXE This program is a memory-resident utility that allows alternating between the two MonoGraph display modes, high resolution 1024 x 1024 and CGA emulator mode.

To install the utility, type MODEKEY at the DOS prompt, followed by the  key. To use the utility, press the  and  keys simultaneously. This key sequence toggles between the two display modes. ID.EXE This utility returns the firmware version number and several hardware configuration parameters for the MonoGraph graphics controller.

CURSOR.EXE On some IBM PC compatible systems, the ROM BIOS implementation conflicts with the MonoGraph during the initial boot sequence. The result is either a static cursor or a missing cursor at the DOS prompt. The CURSOR.EXE utility can be used to restore a blinking cursor each time the system is booted. Type INSTALL.BAT to install this utility.

INSTALL.BAT This utility copies the CURSOR.EXE utility to the boot disk and updates the AUTOEXEC.BAT file.

CURSOR.DAT This file is used by CURSOR.BAT to install the CURSOR.EXE utility.

BATUTIL.EXE This program is used by CURSOR.BAT to install the CURSOR.EXE utility.

For more information or to obtain this driver, contact NEC technical support at (708) 860-0335 or (800) 366-3632. NEC’s bulletin board service is (708) 860-2602. The modem settings are as follows:

Baud Rate: 2400 Data Bits: 8 Stop Bits: 1 Parity: None

KBCategory: kbother KBSubcategory: Additional reference words:

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================================================================ Copyright Microsoft Corporation 1994.