Microsoft KB Archive/242384

= XFOR: DBCS Message Sent Through Notes Connector Is Not Displayed Properly =

Article ID: 242384

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q242384





SYMPTOMS
If you send a message from a computer running a double-byte character set (DBCS) version of Lotus Notes to an Exchange Server computer through the Exchange Notes Connector, DBCS characters in the Subject field may not be displayed properly when you view the message in an e-mail client. This issue occurs when the message is delivered to a recipient on the Exchange Server computer or an Internet recipient through the Internet Mail Service.



CAUSE
This issue occurs when the Exchange Server computer uses the wrong code page to convert the message. The server may use the code page associated with the Exchange Notes Connector's logon thread, rather than the default code page associated with the connector.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Additional query words: japanese cpid PR_MESSAGE_CODEPAGE

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix KB242384

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