Microsoft KB Archive/132981

= Online Registration Button Doesn't Appear During Setup =

Article ID: 132981

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition
 * Microsoft Access 95 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Excel 95 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft PowerPoint 95 Standard Edition
 * Microsoft Project 4.1 Standard Edition
 * Microsoft Publisher 3.0 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Word 95 Standard Edition

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This article was previously published under Q132981



SYMPTOMS
When you run the Setup program, the Online Registration button may not appear in the Setup maintenance mode dialog box or in the "Setup was completed successfully" dialog box.



CAUSE
This behavior occurs when you run setup again in maintenance mode after successfully completing Setup and registering the application. The first time you run Setup, you receive a dialog box with the following information after Setup is complete

 Setup was completed successfully.

If you have a modem, you can now click the "Online Registration" button to register your new software with Microsoft via modem.

where  is the application that you are installing, such as Microsoft Office for Windows 95. If you click Online Registration, the Registration Wizard dialog box appears and allows you to register your application. If you do not register your application the first time you run Setup, the Online Registration button appears in the Setup maintenance mode dialog box (along with the maintenance mode installation options) when you run Setup again. Note that when you run Setup in maintenance mode, the Online Registration button does not appear in the "Setup was completed successfully" dialog box.

However, if you have successfully registered your application, this Online Registration button does not appear in any of the dialog boxes when you run Setup. The registration button may also not appear if the file (Regwiz.exe) supplied by Windows 95 is missing from the Windows\System folder.

Additional query words: 2.00 8.00 97 missing pub pub3 pub95 ppt95 ppt97 off97 off7 ppt8

Keywords: KB132981

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