Microsoft KB Archive/111839

= SMTP: Gateway Does Not Get Outgoing Messages from Postoffice =

Article ID: 111839

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to SMTP 3.0

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This article was previously published under Q111839



SYMPTOMS
The Microsoft SMTP Mail Gateway may not pick up outgoing messages from the gateway postoffice. When looking at the log file, the SMTPGET process is never spawned or executed.



CAUSE
A zero-length FROM_NC.API file probably exists in the M:\SMTP sub-directory. This file may be created if the gateway is low on memory and causes the gateway to skip the SMTPGET process completely.



RESOLUTION
Delete the FROM_NC.API file. Ensure the log file shows at least 40K of contiguous memory (in the Idling line, after the word "largest"). If the gateway does not have enough memory, load your MS-DOS, TCP/IP, and other network software outside of conventional memory, and make sure no terminate-and-stay-resident (TSR) programs are being loaded.

Additional query words: 3.00

Keywords: KB111839

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