Microsoft KB Archive/198053

= Blank Screen After Installing Secondary Video Adapter =

Article ID: 198053

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q198053



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you start your computer after installing a secondary video adapter, your screen may be blank.



CAUSE
This behavior can occur if your computer has a built-in video adapter and either of the following conditions exists:

 Your computer's Basic Input/Output System (BIOS) does not provide support for multiple video adapters. The secondary video adapter is not supported for multiple display use. For information about hardware requirements for multiple display support, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 182708

TITLE : Hardware Requirements for Multiple Display Support in Windows 98





RESOLUTION
To resolve this behavior, update your computer's BIOS or obtain a supported video adapter.



MORE INFORMATION
For more information about troubleshooting multiple display support in Windows 98/Me, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 182930

TITLE : How to Troubleshoot Multiple Display Support in Windows 98/Me

Additional query words: HWDISMM multiple monitors desktop

Keywords: kbdisplay kbfaq kbprb KB198053

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