Microsoft KB Archive/238198

= RAS Callback to a Hunt Group Does Not Work =

Article ID: 238198

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q238198



SYMPTOMS
If you use the Callback feature on a Windows NT Remote Access Services (RAS) server to perform a callback to a hunt group number, the callback authentication does not succeed and the connection may be terminated with the following error message:

Event ID: 20077

Description: The PPP negotiation is not converging.



CAUSE
The RAS server uses only one port for a callback (when the Callback Security feature is enabled), and that callback must occur on the same client port that performed the dial-out connection.



STATUS
This behavior is by design.



MORE INFORMATION
A hunt group is a group of phone lines in which you are connected to the first number available when you dial, or you receive a busy signal. If you receive a busy signal, you try one of the other hunt groups.

Keywords: kberrmsg kbprb KB238198

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