Microsoft KB Archive/891722

= You receive a &quot;STOP 0x0000007F&quot; error message in Windows Server 2003 or in Windows 2000 =

Article ID: 891722

Article Last Modified on 6/27/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Server

-





SYMPTOMS
On a Microsoft Windows Server 2003-based or a Microsoft Windows 2000-based computer, you experience any one of the following symptoms:  The computer automatically restarts.  After you log on, you receive the following error message:

Microsoft Windows

The system has recovered from a serious error.

A log of this error has been created.

Please tell Microsoft about this problem.

We have created an error report that you can send to help us improve Microsoft Windows. We will treat this report as confidential and anonymous.

To see what data this error report contains, click here.

If the error message still appears and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. Error signature information that is similar to the following appears: BCCode : 0000007F BCP1 : 00000008 BCP2 : 80042000 BCP3 : 00000000 BCP4 : 00000000 OSVer : 5_2_3718 SP : 0_0 Product : 272_3  You receive the following &quot;Stop&quot; error message on a blue screen:

A problem has been detected and Windows has been shut down to prevent damage to your computer...

Technical information:


 * STOP: 0x0000007F (0x00000008, 0x80042000, 0x00000000, 0x00000000)

UNEXPECTED_KERNEL_MODE_TRAP

 An error message that is similar to the following is logged in the System event log:

Date:

Source: System

Error Time:

Category: (102)

Type: Error

Event ID: 1003

User: N/A

Computer:

Description: Error code 0000007F, parameter1 00000008, parameter2 80042000, parameter3 00000000, parameter4 00000000. For more information, see Help and Support Center at http://support.microsoft.com. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 30 30 30 30 30 30 35 000007F 0020: 30 20 20 50 61 72 61 6d 0 Param 0028: 65 74 65 72 73 20 66 66 eters ff 0030: 66 66 66 66 64 31 2c



CAUSE
This problem occurs because of a stack overflow in a Windows kernel-mode thread. A stack overflow is caused by a function that consumes more space on a thread stack than is available. Windows generates a Stop error to prevent possible corruption of data that is adjacent to the thread stack location.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  09-Feb-2005  19:10  5.2.3790.267      619,008  Ntfs.sys

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  14-Feb-2005  10:37  5.0.2195.7030     513,264  Ntfs.sys

<div class="status_section">

STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This bug was corrected in Windows Server 2003 Service Pack 1.

Additional query words: bugcheck bug check crash kernel bluescreen 0x0000007F UNEXPECTED_KERNEL_MODE_TRAP

Keywords: kbhotfixserver kbqfe kbocabucket kbservicepack kbbug kberrmsg kbfix KB891722

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.