Microsoft KB Archive/177486

= "Internet Explorer cannot open the Internet site . The connection to the server was reset." error message when you try to use Internet Explorer in Windows 95 =

Article ID: 177486

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q177486



SYMPTOMS
When you attempt to connect to a Web site using Internet Explorer, you may receive the following error message:

Internet Explorer cannot open the Internet site. The connection to the server was reset.



CAUSE
This error message can occur if you are using the NetManage Transmission Control Protocol/Internet Protocol (TCP/IP) to connect to the Internet.



RESOLUTION
To resolve this behavior, remove the NetManage TCP/IP protocol from your computer, and then install the Microsoft TCP/IP protocol.

For information about how to remove the NetManage TCP/IP protocol, contact NetManage.

For information about how to install and configure the Microsoft TCP/IP protocol in Windows 95, please see the "How to Install the TCP/IP Protocol" section in following article in the Microsoft Knowledge Base:

138789 How to Connect to the Internet in Windows 95



MORE INFORMATION
You may also receive the error message if you use the Trumpet Winsock Point-to-Point Protocol (PPP). For information about how to remove Trumpet Winsock PPP from your computer, contact Trumpet.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: 3.00 3.01 3.02 4.00 4.01 chameleon newt

Keywords: kberrmsg kb3rdparty KB177486

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