Microsoft KB Archive/911724

= Xbox 360: Your Friends list no longer appears in the Xbox Dashboard =

Article ID: 911724

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox Live
 * Microsoft XBox 360 Video Game System

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SYMPTOMS
When you use your Xbox 360 console, your Friends list no longer appears in the Xbox Dashboard.



CAUSE
Currently, the cause of this behavior is unknown.



THINGS TO TRY

 * 1) Turn off the Xbox 360 console, and then turn the console back on.
 * 2) Sign in to Xbox Live by using the profile with which you are experiencing the issue.
 * 3) Ask someone from your Friends list to delete you from his or her Friends list.
 * 4) Send a new Friend request to that same person.
 * 5) Sign out of Xbox Live, and then sign in to Xbox Live again.
 * 6) You Friends list should now appear in the Xbox Dashboard.

Keywords: kbxbox360ext kbxboxlivefeatures kbxboxliveconnectivity kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbtshoot KB911724

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