Microsoft KB Archive/943507

= Error message when you try to install Exchange Server 2007: &quot;[ERROR] Access to the path ':\Setup\ServerRoles\Common\64' is denied&quot; =

Article ID: 943507

Article Last Modified on 11/1/2007

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APPLIES TO


 * Microsoft Exchange Server 2007 Enterprise Edition
 * Microsoft Exchange Server 2007 Standard Edition

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SYMPTOMS
When you try to install Microsoft Exchange Server 2007, you may receive the following error message:

[ERROR] Access to the path ' :\Setup\ServerRoles\Common\64' is denied.

However, when you view the contents of the Exchange Server 2007 installation DVD, you do not find a folder that is named 64 in the following path:

\Setup\ServerRoles\Common



CAUSE
This issue may occur when you try to install Microsoft Exchange Server 2007 from one of the following sources:
 * From a DVD drive that has high disk latency.
 * Over a local area network (LAN) that has low bandwidth.



RESOLUTION
To resolve this issue, you must first copy the whole contents of the installation DVD to a folder on the local drive. Then, you must start Setup from the folder on the local drive.



MORE INFORMATION
When this issue occurs, the following entries are logged in the Setup log.

Note Typically, the Setup log is located in the following path:



[2/9/2007 8:50:26 PM] [1] Exception : System.Management.Automation.CmdletInvocationException: Access to the path ':\Setup\ServerRoles\Common\64' is denied. ---> System.UnauthorizedAccessException: Access to the path ':\Setup\ServerRoles\Common\64' is denied. at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath) at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy) at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share) at Microsoft.PowerShell.Commands.UtilityCommon.MasterStreamOpen(Cmdlet cmdlet, String filePath, Encoding encoding, Boolean defaultEncoding, Boolean Append, Boolean Force, Boolean NoClobber, FileStream& fileStream, StreamWriter& streamWriter, FileInfo& readOnlyFileInfo) --- End of inner exception stack trace --- at System.Management.Automation.Parser.PipelineNode.Execute(Array input, Pipe outputPipe, ArrayList& resultList) at System.Management.Automation.Parser.PipelineNode.Execute(Array input, Pipe outputPipe) at System.Management.Automation.Parser.ifStatementNode.Execute(Array input, Pipe outputPipe, ArrayList& resultList) at System.Management.Automation.Parser.StatementListNode.Execute(Array input, Pipe outputPipe, ArrayList& resultList) [2/9/2007 8:50:26 PM] [1] [WARNING] An unexpected error has occurred and a Watson dump is being generateDrive_Letter: Access to the path ':\Setup\ServerRoles\Common\64' is denied. [2/9/2007 8:50:26 PM] [1] [ERROR] Access to the path ':\Setup\ServerRoles\Common\64' is denied. [2/9/2007 8:50:26 PM] [1] [ERROR] Access to the path ':\Setup\ServerRoles\Common\64' is denied. [2/9/2007 9:16:44 PM] [0] End of Setup

Additional query words: installation start setup fails

Keywords: kberrmsg kbtshoot kbsetup kbprb kbexchsetup kbexpertiseadvanced kbinstallation KB943507

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