Microsoft KB Archive/931757

= FIX: BizTalk Adapter 2.0 for mySAP Business Suite may not release the connection to the SAP server as expected, and the messages may not be delivered =

Article ID: 931757

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Adapter 2.0 for mySAP Business Suite

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SYMPTOMS
Consider the following scenario. You use Microsoft BizTalk Adapter 2.0 for mySAP Business Suite to send messages to an SAP server. A network issue occurs between BizTalk Adapter 2.0 for mySAP Business Suite and the SAP server. The SAP server sends a connection exception message to BizTalk Adapter 2.0 for mySAP Business Suite. In this scenario, BizTalk Adapter 2.0 for mySAP Business Suite may not release the connection to the SAP server as expected. Therefore, the messages may not be delivered to the SAP server as expected.

Additionally, an Error event that resembles the following may be logged in the Application log: Event Type: Error

Event Source: BizTalk Server 2006

Event Category: BizTalk Server 2006

Event ID: 5749

Description:

A request-response for the &quot;SOAP&quot; adapter at receive location &quot; &quot; has timed out before a response could be delivered.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have BizTalk Adapter 2.0 for mySAP Business Suite installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

