Microsoft KB Archive/182923

= PPT98: Cannot Play CD Audio Tracks if CD-ROM Isn't on SCSI Bus 0 =

Article ID: 182923

Article Last Modified on 10/3/2002

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APPLIES TO


 * Microsoft PowerPoint 98 for Macintosh

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This article was previously published under Q182923



SYMPTOMS
When you attempt to insert a CD audio track into your presentation, PowerPoint does not recognize the audio CD in the CD-ROM drive.

The AppleCD Audio Player does recognize and play the audio CD without any problems.



CAUSE
PowerPoint can only use a CD-ROM device that is on SCSI bus 0 to play CD audio tracks. The CD-ROM drive attached to your system may have the CD-ROM device attached to SCSI bus 1.

The AppleCD Audio Player is able to recognize the disc across SCSI bus 0 and 1.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
SCSI bus 0 is usually reserved for an internal bus device. SCSI bus 1 is usually reserved for an external device added to the system. If you are running the Macintosh Operating System Software version 8 or 8.1, you can use the Apple System Profiler to determine which SCSI bus your CD-ROM drive is on. To do this, follow these steps:
 * 1) On the Apple menu, click Apple System Profiler.
 * 2) On the Select menu, click Device Information.
 * 3) From the Total Buses Found list, click SCSI Bus 0.
 * 4) Check to see if your CD-ROM drive is listed on that bus.

NOTE: PowerPoint can play CD audio tracks from a CD-ROM drive that is on an ATA bus.

Additional query words: powerpnt powerpoint ppt 8.0 ppt98 powerpnt98 ppt8 powerpnt8 lost missing gone broken sounds music cd

Keywords: kbprb kb3rdparty kbsound KB182923

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