Microsoft KB Archive/255569

= Access Violation When Running the Network Identification Wizard =

Article ID: 255569

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q255569



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you run the Network Identification Wizard prior to logon, your computer may silently restart or you may receive an "access violation" error message in Svchost.exe.



CAUSE
This behavior occurs because of stack corruption.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

NOTE: To view the version, right-click the file in Windows Explorer, click Properties, and then click the Version tab.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 1.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

The Network Identification Wizard lets you create an account or make a Remote Access Service (RAS) connection before you log on to Windows 2000. To start the Network Identification Wizard before you log on, set the following registry entry.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Value Name: RunNetAccessWizard

Type:Reg_Dword

Value:2

Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbqfe kbwin2000sp1fix KB255569

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