Microsoft KB Archive/180119

= Err Msg: CreateIISPackage or DeleteIISpackage 0x800706be RPC Failed =

Article ID: 180119

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q180119



SYMPTOMS
When you install Internet Information Server (IIS) version 4.0, you may get the following error message:

CreateIISPackage or DeleteIISpackage 0x800706be RPC failed

This is followed by a second error message:

Create Inproc: AppCreate 0x80110401

If you click OK, the Setup program will continue, and the installation will complete after you dismiss the error messages. In addition, IIS will allow you to successfully access basic HTML web pages. However, when you try to access a Microsoft Active Server Page (ASP), your browser may display the following error message:

Server application error.

Server has encountered an error while loading an application during the processing of your request.

In Event Viewer, the application log may also record error 8004005 when you try to access the ASP page.



CAUSE
Microsoft Transaction Server (MTS), core components installed with IIS, requires that the default Distributed COM (DCOM) impersonation level be set to Identify.

DCOM allows you to configure the ability of a client application to start and access objects on remote computers and the local computer. This setting enables the caller identity to be checked on out-of-process and off-computer calls and enables MTS role-based security checking. If the default DCOM impersonation level is set to some other value, you can experience errors when you set up MTS using the MTS Explorer or when you run MTS applications. In these cases, you will likely see the error code 0x800706be reported in error dialog boxes.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Run Dcomcnfg.exe.
 * 2) Click the Default Properties tab.
 * 3) The Default Impersonation Level should be set to Identify.
 * 4) Backup the Microsoft Windows NT Option Pack configuration if necessary. This should not be necessary for a new installation. For more information on this topic, please refer to the online documentation.
 * 5) Uninstall the Microsoft Windows NT Option Pack.
 * 6) Reinstall the Microsoft Windows NT Option Pack.

Keywords: kbprb kbfaq KB180119

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