Microsoft KB Archive/209978

= The AutoExec macro and the AutoExit macro do not run =

Article ID: 209978

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q209978



SYMPTOMS
When you open or quit Word, your AutoExec and AutoExit macros fail to run as expected.



CAUSE
If Microsoft Outlook is running with WordMail turned on as your e-mail editor, the AutoExec and AutoExit macros fail to run when you start or quit Word.



WORKAROUND
To work around this problem, use one of the following methods:
 * Quit Microsoft Outlook before you run Word. -or-


 * Turn off WordMail as your e-mail editor. To turn off WordMail in Microsoft Outlook:


 * On the Tools menu, click Options.
 * On the Mail Format tab, click to clear the Use Microsoft Word to edit e-mail messages check box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

