Microsoft KB Archive/905556

= The GetUserToken callback function does not return the User ID as you expect when an authenticated user connects from a firewall client to a remote site through ISA Server 2004 =

Article ID: 905556

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
 * Microsoft Internet Security and Acceleration Server 2004 Service Pack 1, when used with:
 * Microsoft Internet Security and Acceleration Server 2004 Standard Edition

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SYMPTOMS
When an authenticated user connects from a firewall client to another site or network through Microsoft Internet Security and Acceleration (ISA) Server 2004, the GetUserToken callback function does not return the User ID as you expect.

Note The GetUserToken callback function obtains an impersonation token of the authenticated user.



Service pack information
To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have ISA Server 2004, Standard Edition with Service Pack 1 (SP1) installed. For more information about how to obtain the latest ISA Server 2004 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size     File name ---  09-Aug-2005  03:31  4.0.2163.278  660,704  W3filter.dll

Service pack information
To resolve this problem, obtain the latest service pack for Internet Security and Acceleration Server 2004. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891024 How to obtain the latest ISA Server 2004 service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Internet Security and Acceleration Server 2004 Service Pack 2.



MORE INFORMATION
For more information about how to install ISA Server 2004 hotfixes and updates, click the following article number to view the article in the Microsoft Knowledge Base:

885957 How to install ISA Server hotfixes and updates

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver KB905556

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