Microsoft KB Archive/263542

= Can Not Upgrade Windows Me with Aureal Vortex 1 Driver Installed =

Article ID: 263542

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q263542



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you install Windows Millennium Edition (Me) you may experience a Fatal Exception error and be unable to continue with setup.



CAUSE
This behavior can occur if your sound card uses the Aureal Vortex 1 drivers.



RESOLUTION
To resolve this issue, you may need to obtain the latest drivers for your sound card from the sound card manufacturer. The following is a list of cards that are based on the Aureal A3D chipset..


 * Diamond Multimedia
 * Hi-Val
 * I/O Magic
 * Turtle Beach
 * TerraTec Promedia
 * Videologic
 * Xitel



MORE INFORMATION
You can also download the reference drivers from Aureal's Website.

http://www.aureal.com

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWSNDTS

Keywords: kb3rdparty kbfatalexerr0d kbfatalexerr0e kbhardware kbprb kbsetup KB263542

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