Microsoft KB Archive/301544

= FP2000: Error Message: Server Error: Error Occurred While Retrieving the List of Users from the System =

Article ID: 301544

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q301544



SYMPTOMS
When you attempt to add a user or group in Microsoft FrontPage, you may receive an error message similar to the following:

Server Error: Error occurred while retrieving the list of users from the system.



CAUSE
This behavior occurs if all of the following conditions are true:
 * The Active Directory Installation Wizard (DCPROMO) was used on the domain controller.

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 * The permission preference for DCPROMO was set to Permissions compatible only with Windows 2000 Servers.

-and-
 * The Web server does not have Basic Authentication turned on (enabled).

When you run DCPROMO, the built-in Pre-Windows 2000 Compatible Access group is added to the access control lists (ACLs) and user rights throughout Active Directory and the domain controller. However, when the Permissions compatible only with Windows 2000 Servers preference is selected, the Everyone group is not nested in the Pre-Windows 2000 Compatible Access group. Therefore, the anonymous account does not have read access to the User Accounts Database (SAM) on the domain controller.



RESOLUTION
To resolve this issue, include the Everyone group in the Pre-Windows 2000 Compatible Access group. To do this, follow these steps:  Log on to the domain controller as Administrator. Click Start, and then click Run. In the Open box, type cmd, and then click OK. In the Command window, type the following line, and then press ENTER:

net localgroup &quot;Pre-Windows 2000 Compatible Access&quot; everyone /add

 Replicate this setting to all other domain controllers on the network.

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MORE INFORMATION
For additional information about DCPROMO and permission choices, click the article number below to view the article in the Microsoft Knowledge Base:

257988 Description of Dcpromo Permissions Choices

Additional query words: front page

Keywords: kberrmsg kbprb KB301544

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