Microsoft KB Archive/170467

= Poor Color Quality with HP DeskJet 800-Series Printers =

Article ID: 170467

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q170467



SYMPTOMS
When you print to a Hewlett-Packard (HP) DeskJet 800-series printer, the color quality of printed output from Windows NT 4.0 may not be as high as the color quality of printed output to the same printer from Microsoft Windows 95 or Windows 3.1.



CAUSE
The Windows NT 4.0 printer drivers for HP DeskJet printers do not support Color Resolution Enhancement Technology (CRET) or the following HP features:
 * Color Matching


 * ColorSmart Technologies


 * Photo Pen


 * Photo Paper



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 855c 870

Keywords: kbprint KB170467

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