Microsoft KB Archive/221825

= Return of Arcade or Revenge of Arcade: Game Hangs or Quits Unexpectedly =

Article ID: 221825

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Return of Arcade
 * Microsoft Revenge of Arcade

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This article was previously published under Q221825



SYMPTOMS
When you play a game in Microsoft Return of Arcade or Microsoft Revenge of Arcade, you may experience either of the following symptoms:


 * The game may stop responding (hang).


 * The game may quit unexpectedly and you may be returned to the Windows desktop.



CAUSE
This behavior can occur if your computer is unable to initialize DirectSound.



RESOLUTION
To work around this issue, configure the Game Compatible Device to be the preferred audio playback device. To do this, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Multimedia.
 * 3) Click the Audio tab.
 * 4) Under Playback, click Game Compatible Device in the Preferred Device box.

NOTE: The Game Compatible Device may not be listed in the Preferred Device box.
 * 1) Click OK, and then close Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You may also be able to work around this issue on a Microsoft Windows 98-based computer by disabling audio hardware acceleration. To do this, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Multimedia.
 * 3) Click the Audio tab.
 * 4) Under Playback, click Advanced Properties.
 * 5) On the Performance tab, move the Hardware Acceleration slider all the way to the left (the None position).
 * 6) Click OK, click OK again, and then close Control Panel.

Additional query words: 1.00 msgame roa rvoa

Keywords: kbbug kbenv kbpending KB221825

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