Microsoft KB Archive/191391

= Computer Appears to Stop Responding During Windows 98 Setup =

Article ID: 191391

Article Last Modified on 1/23/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q191391



SYMPTOMS
During Windows 98 Setup, your computer may appear to stop responding (hang).



CAUSE
This issue can occur if Microsoft Office 95 or Microsoft Office 97 is installed on your computer. Setup optimizes these files using the Winalign program, and on slower computers, this optimization may cause your computer to seem to hang or run slowly.



RESOLUTION
To resolve this issue, wait at least five minutes before you restart your computer. If no disk activity has occurred after five minutes or more, restart your computer.



MORE INFORMATION
For additional information about the Winalign.exe and Walign.exe tools, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 191655

TITLE : Description of the Walign.exe and Winalign.exe Tools

Keywords: kbprb kbsetup kbui KB191391

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.