Microsoft KB Archive/305321

= Tree Deletions in Active Directory Do Not Work If Phantom Child Objects Exist =

Article ID: 305321

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q305321



SYMPTOMS
When you try to delete a container (that may or may not contain objects) in Active Directory, the operation may not be successful and you may receive the following error message:

The directory service failed to identify the list of objects to delete while attempting a tree deletion.

This may occur whether you try to delete the container programmatically or by using Adsiedit. Adsiedit is a Microsoft Management Console (MMC) tool that you can use to edit Active Directory objects

You may receive this error message even if there are no visible objects in the container that you want to delete.



CAUSE
When Active Directory objects are deleted, a check is performed to determine if any child objects exist. The operation to deal with these child objects does not work if any of the child objects are phantoms (and therefore not visible).

For more information about phantom objects in Active Directory, see the Distributed Systems Guide in the Microsoft Windows 2000 Resource Kit.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time      Version        Size     File name ---  08-Oct-2001  20:34:36  5.0.2195.4472  123,664  Adsldp.dll 08-Oct-2001 20:34:30  5.0.2195.4308  130,832  Adsldpc.dll 08-Oct-2001 20:34:36  5.0.2195.4016   62,736  Adsmsext.dll 08-Oct-2001 20:34:28  5.0.2195.4384  364,816  Advapi32.dll 08-Oct-2001 20:34:30  5.0.2195.4141  133,904  Dnsapi.dll 08-Oct-2001 20:34:30  5.0.2195.4379   91,408  Dnsrslvr.dll 08-Oct-2001 20:45:36  5.0.2195.4411  529,168  Instlsa5.dll 08-Oct-2001 20:34:38  5.0.2195.4437  145,680  Kdcsvc.dll 04-Oct-2001 21:00:18  5.0.2195.4471  199,440  Kerberos.dll 04-Sep-2001 09:32:54  5.0.2195.4276   71,024  Ksecdd.sys 27-Sep-2001 15:58:44  5.0.2195.4411  511,248  Lsasrv.dll 06-Sep-2001 18:31:38  5.0.2195.4301   33,552  Lsass.exe 27-Sep-2001 15:59:06  5.0.2195.4285  114,448  Msv1_0.dll 08-Oct-2001 20:34:38  5.0.2195.4153  312,080  Netapi32.dll 08-Oct-2001 20:34:32  5.0.2195.4357  370,448  Netlogon.dll 08-Oct-2001 20:34:36  5.0.2195.4464  912,656  Ntdsa.dll 08-Oct-2001 20:34:32  5.0.2195.4433  387,856  Samsrv.dll 08-Oct-2001 20:34:32  5.0.2195.4117  111,376  Scecli.dll 08-Oct-2001 20:34:30  5.0.2195.4476  299,792  Scesrv.dll 08-Oct-2001 20:34:30  5.0.2195.4025   50,960  W32time.dll 01-Aug-2001 21:44:16  5.0.2195.4025   56,592  W32tm.exe 08-Oct-2001 20:34:30  5.0.2195.4433  125,712  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB305321

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