Microsoft KB Archive/163961

Zone: Hangs When Using True Color Depth In Windows NT

PSS ID Number: Q163961 Article last modified on 06-01-1999

WINDOWS:; winnt:4.0

WINDOWS winnt

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The information in this article applies to:

 MSN Gaming Zone == Microsoft Windows NT Workstation version 4.0 == 

= SYMPTOMS =

When you try to access game pages on MSN Gaming Zone, the computer may hang if you are using a true color (16,777,216 Colors) video driver in Windows NT.

= RESOLUTION =

To correct this problem, change the video driver to a high color (65,536 Colors) or a 16-color driver until an updated video driver is available from the video card manufacturer.

Additional query words: 4.00 4.x IGZ MSN Gaming Zone hang freeze exit black video resolution display screen quit z4

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========================================================= Keywords : kbdisplay kbfaq Version : WINDOWS:; winnt:4.0 Platform : WINDOWS winnt Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.