Microsoft KB Archive/900628

= Description of the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package: May 23, 2005 =

Article ID: 900628

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SUMMARY
''Microsoft has released the Microsoft Office Outlook 2003 post-Service Pack 1 hotfix package for Microsoft Office Outlook 2003. This article describes the following information about the hotfix package:''


 * The issue that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Information about whether you must restart the computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package
 * Files that the hotfix package contains



INTRODUCTION
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 post-Service Pack 1 hotfix package that is dated May 23, 2005.

The issue that the hotfix package fixes
This hotfix package also fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  When you use Outlook 2003, you may receive the following error message:

The file  is in use and could not be accessed. Close any application that is using this file, and then try again.

Additionally, you may receive similar error messages that relate to the Offline Folder files (.ost) or to the Personal Folders files (.pst) that are being used by Outlook 2003.

This issue occurs if the following conditions are true:  The computer has 2 gigabytes (GB) or more than 2 GB of RAM. You reduced the maximum suggested heap size from 64 megabytes (MB) to 16 MB. You open 6 to 8 large .pst files in Outlook 2003. For example, each .pst file is at least 250 MB. Or, you open 60 to 70 small .pst files in Outlook 2003.

If you open 6 to 8 large .pst files or 60 to 70 small .pst files in Outlook 2003, Outlook 2003 will allocate virtual memory for each .pst file. As you use Outlook 2003, Outlook 2003 allocates more virtual memory for each .pst file instead of reusing existing virtual memory. Eventually, the computer runs out of virtual memory. When the computer runs out of virtual memory, issues may occur when you try to access a .pst file or an .ost file in Outlook 2003.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For more information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

</li> The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed. However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</li></ul>

Restart information
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information <pre class="fixed_text">  Date         Time   Version            Size    File name --  06-Jun-2005  20:37  11.0.6508.0     4,302,584  Office2003-kb900628-enu.exe

Microsoft Windows Installer .msp file information <pre class="fixed_text">  Date         Time   Size       File name 23-May-2005 17:12  3,942,912  Olkintlff.msp (full-file/administrative) 23-May-2005 17:03    538,624  Olkintlop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version            Size    File name --  17-Mar-2005  23:01  6.5.6981.6        727,040  Cdo.dll 24-Jun-2004 05:08  11.0.6361.0       116,424  Contab32.dll 27-Aug-2004 00:47  11.0.6402.0        31,944  Dumpster.dll 27-Aug-2004 00:48  11.0.6402.0       106,696  Emablt32.dll 22-Jan-2005 03:04  11.0.6419.0       215,240  Emsabp32.dll 22-Apr-2005 05:33  11.0.6505.0       705,736  Emsmdb32.dll 22-Apr-2005 05:33  11.0.6505.0       132,296  Emsui32.dll 19-May-2004 00:54  11.0.6355.0       778,944  Mapir.dll 19-May-2004 00:53  11.0.6355.0        30,408  Mlshext.dll 22-Apr-2005 05:33  11.0.6505.0     1,359,560  Msmapi32.dll 22-Apr-2005 05:33  11.0.6505.0       717,512  Mspst32.dll 17-May-2005 14:53  11.0.6508.0       653,504  Outex.dll 19-Apr-2005 17:10  11.0.6504.0     3,057,864  Outllibr.dll 11-Mar-2004 22:02  11.0.6254.0       279,240  Pstprx32.dll 22-Apr-2005 05:32  11.0.6505.0        42,696  Scanpst.exe 22-Apr-2005 05:33  11.0.6505.0       232,648  Scnpst32.dll 22-Apr-2005 05:33  11.0.6505.0       241,352  Scnpst64.dll

Additional notes:  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

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