Microsoft KB Archive/221331

= RRAS Computer Stops Responding to Incoming Calls Under Stress =

Article ID: 221331

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q221331



SYMPTOMS
The Routing and Remote Access Server (RRAS) computer may stop responding to incoming calls after a while.



CAUSE
This problem is caused by an insufficient buffer size problem in Kmddsp.tsp.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

This hotfix has been posted to the following Internet location as Discfixi.exe (x86) and Discfixa.exe (Alpha):

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postsp4/disc-fix/



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB221331

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