Microsoft KB Archive/938816

= Error message when you try to create a new MAPI form in Outlook 2003: &quot;contact the administrator&quot; =

Article ID: 938816

Article Last Modified on 11/2/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to create a new MAPI form in Microsoft Office Outlook 2003, you receive the following error message:

contact the administrator



CAUSE
This issue occurs if Microsoft Office 2003 Service Pack 3 (SP3) is applied. By default, Office 2003 SP3 blocks MAPI forms that cause new executables to be downloaded and started.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, enable MAPI forms. To do this, follow these steps.  Click Start, click Run, type regedit, and then click OK. Locate and then click the following registry subkey:

 

 Double-click the EnableMapiForms registry entry, type 1 in the Value data text box, and then click OK.

Note If this registry path does not exist, create it, and then create an EnableMapiForms registry entry that has a value of 1.

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB938816

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