Microsoft KB Archive/196111

= Unable to Use Secondary Monitor After Installing ATI Software =

Article ID: 196111

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q196111



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you start your Windows 98-based computer, your secondary monitor may not work correctly, and you may receive the following message:

  If you can read this message, Windows has successfully initialized this display adapter.

  To use this adapter as part of your windows desktop, open the Display option in the Control Panel and adjust the settings on the Settings tab.



CAUSE
This issue can occur if you primary video adapter is an ATI All-in-Wonder or ATI All-in-Wonder Pro, and you have installed the Atisetup.exe program. When you install the Atisetup.exe program, it may incorrectly change the video adapter driver for your secondary video adapter, instead of only changing the driver for your ATI All-in-Wonder or ATI All-in-Wonder Pro.



RESOLUTION
To resolve this issue, restore the driver for your secondary video adapter. To do so, use the following steps:


 * 1) Click Start, point to Settings, click Control Panel, and then double-click Display.
 * 2) Click the Settings tab, click the secondary video adapter in the Display box, and then click Advanced.
 * 3) Click the Adapter tab, and then click Change.
 * 4) Click Next, and then click "Display a list of all of the drivers in a specific location."
 * 5) In the Models box, click your secondary video adapter, click Next, and then follow the instructions on the screen to finish restoring the driver.



STATUS
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.



MORE INFORMATION
The Atisetup.exe program replaces the secondary video adapter driver with the ATI 264-VT4 driver if the secondary video adapter is not manufactured by ATI Technologies.

Additional query words: HWDISMM 98

Keywords: kb3rdparty kbdisplay kbenv kbhardware kbprb KB196111

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