Microsoft KB Archive/291490

= OL2002: You Receive One Name Suggestion in the Message Body When You Use a Name That Is Not Unique in the Nickname Cache =

Article ID: 291490

Article Last Modified on 10/31/2003

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q291490



SYMPTOMS
If you use Microsoft Word as your e-mail editor, you receive only one suggestion in the body of a message when you use a name from your Contact list that is not unique in the nickname cache.



CAUSE
This problem occurs because the name is not unique.



RESOLUTION
To resolve this problem, type enough of the name until a unique match is found in the Contact list.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: match resolve tip

Keywords: kbbug KB291490

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