Microsoft KB Archive/836688

= You cannot start the Telnet service on a Windows 2000-based computer =

Article ID: 836688

Article Last Modified on 12/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 4

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SYMPTOMS
When you try to start the Telnet service though the net start telnet command line on a Microsoft Windows 2000-based computer, you receive the following error message:

The Telnet service is starting.

The Telnet service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.



CAUSE
This problem occurs when you install the hotfix that is provided in the following article on a Microsoft Windows 2000-based computer that has Service Pack 4 installed. After you install this hotfix, if the Windows 2000-based computer name is six or more characters long, you cannot start the Telnet service.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  17-Feb-2004  00:13  5.0.33670.2       186,640  Tlntsvr.exe



WORKAROUND
To work around this problem, you must change the computer name so that the name is five or less characters long.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: win2k win2000

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB836688

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