Microsoft KB Archive/827636

= You Receive an Error Message When the SQL Background Processing Job Runs =

Article ID: 827636

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002

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SYMPTOMS
After you install Microsoft Content Management Server (MCMS) 2002 Service Pack 1 (SP1), you may receive an error message that is similar to the following when the SQL background processing job runs:

Error Msg: &quot;Server: Msg 2627, Level 14, State 1, Procedure bgp_DeleteDanglingACL, Line 62 Violation of PRIMARY KEY constraint 'PK__@danglingACL__312B1A7E'. Cannot insert duplicate key in object '#3036F645'. MCMS Background Processing - Purging deleted rights groups from container ACLs - started The statement has been terminated. MCMS Background Processing - Purging deleted rights groups from container ACLs - failed&quot;

The primary key name and the object name may vary because the names depend on the ad-hoc names that are assigned to them.



CAUSE
This problem occurs if you delete a certain combination of user roles. The SQL background processing job is not successful because of the deletions.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time       Size    File name - 22-Aug-2003 22:18       5,280  Deletedanglingacl.sql



MORE INFORMATION
To install this hotfix, follow these steps:
 * 1) In SQL Query Analyzer, open the script, and then click the correct MCMS database in the database list.
 * 2) Click Play to run the script.

The MCMS SQL job named Background Process is updated.
 * 1) Manually trigger the MCMS background process from SQL Server Enterprise Manager.

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbbug kbfix kbqfe KB827636

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