Microsoft KB Archive/195460

= Tutor Err Msg: Program Needs More Memory or Cannot Continue =

Article ID: 195460

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft My Personal Tutor: Sam's Hide and Seek Adventure 1.0
 * Microsoft My Personal Tutor: Sky's Space Station Voyage 1.0
 * Microsoft My Personal Tutor: Turru's Daring Sea Quest 1.0
 * Microsoft My Personal Tutor: Alphabet Playhouse 1.0
 * Microsoft My Personal Tutor: Mathopolis 1.0
 * Microsoft My Personal Tutor: Preschool & Kindergarten 1.0
 * Microsoft My Personal Tutor: Reader Railway 1.0

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This article was previously published under Q195460



SYMPTOMS
When you attempt to run a My Personal Tutor program, you may experience any of the following symptoms:
 * You may receive an error message stating that the program needs more memory.
 * You may receive an error message stating that the program cannot continue.
 * The computer may stop responding (hang).



CAUSE
This issue can occur if both of the following conditions are true:
 * More than one My Personal Tutor program is installed on the computer.
 * The My Personal Tutor programs are installed on different hard disks.



RESOLUTION
To prevent this issue from occurring, install all My Personal Tutor programs on the same hard disk. To remove and reinstall a My Personal Tutor program, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In the list of installed programs, click the My Personal Tutor program you want to remove, and then click Add/Remove.
 * 4) Follow the instructions on the screen to remove the program.
 * 5) Reinstall the My Personal Tutor program on the same hard disk on which you installed the first My Personal Tutor program.

NOTE: The hard disk on which you installed the first My Personal Tutor program must have sufficient available space for all of the My Personal Tutor programs you want to install.

Additional query words: mskids mpt 1st 2nd kindergarten preschool

Keywords: kbenv kberrmsg kbprb kbsetup KB195460

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