Microsoft KB Archive/835293

= Error &quot;The file name is too long&quot; occurs when you try to save an account in Microsoft Business Solutions CRM 1.2 =

Article ID: 835293

Article Last Modified on 9/8/2006

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APPLIES TO


 * Microsoft Business Solutions CRM Sales for Outlook, when used with:
 * Microsoft CRM 1.2
 * Microsoft CRM 1.2

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SYMPTOMS
In Microsoft Business Solutions CRM 1.2, the &quot;File name is too long&quot; error occurs in the following conditions:
 * When you use Microsoft Business Solutions Sales for Outlook (the Outlook client) working offline and the client computer has a NetBIOS computer name that is 15 or more characters in length.
 * When you use the Microsoft CRM Web application and the Microsoft CRM server has a NetBIOS computer name that is 15 or more characters in length.

Also, you cannot create new accounts, contact, or orders using the Outlook client offline.



RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

Keywords: kberrmsg kbqfe kbmbsmigrate kbhotfixserver KB835293

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