Microsoft KB Archive/125655

Automap: “Print Overrun 21” Error When Printing

PSS ID Number: Q125655 Article last modified on 07-31-1996

WINDOWS

= SYMPTOMS =

When printing from Automap Road Atlas, Pro, or Streets to a Hewlett- Packard (HP) LaserJet 4 series printer, “Print Overrun 21” appears in the printers display.

= CAUSE =

The LaserJet 4 printer driver is set by default to use the HPGL/2 graphic language. This language is used to download images to the printer for rendering onto paper. Some images are too complex to print using this language, and therefore cause the printer to generate this error message. For more information, please refer to the Hewlett- Packard printer manual or the Help for the printer driver.

= RESOLUTION =

Change the printer graphics language to Raster as follows:


 * 1) From the File menu, choose Print.
 * 2) Select the LaserJet 4 series printer and click Setup.
 * 3) Choose Options.
 * 4) Change the setting for Graphics from HPGL/2 to Raster.
 * 5) Choose OK. Choose OK again, and then choose Close.

KBCategory: kbprint KBSubcategory:

Additional reference words: auto auto-map automap reference street creative writer fine artist

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================================================================ Copyright Microsoft Corporation 1996.