Microsoft KB Archive/823706

= Migration Wizard stops responding and events 14001 and 14004 are logged when you try to migrate mailboxes from an IMAP4 server =

Article ID: 823706

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you try to migrate mailboxes from an Internet Mail Access Protocol 4 (IMAP4) server by using Migration Wizard in Microsoft Exchange 2000 Server, Migration Wizard may stop responding. The following events are recorded in the application event log: Event Type: Error

Event Source: MSExchangeMig

Event ID: 14001

Description: Error interpreting response from IMAP server.

Event Type: Error

Event Source: MSExchangeMig

Event ID: 14004

Description: IMAP socket error: 00002736. (Invalid Socket)

If you review the Dr. Watson Log or the User.dmp file that is generated by Dr. Watson, you see a call stack that is similar to the following:

ChildEBP RetAddr Args to Child 000a6d88 00000000 01000000 00000000 00000000 0x0 -or- ChildEBP RetAddr Args to Child 000a6564 61de290d 0x0 000a656c 61de10e5 mlmig32!SSLDeinit+0xb 000a6804 61de33c3 mlmig32!ISockDisconnect+0x1e 000a693c 61de36e1 mlmig32!CTCPStream::IRead+0x122 000a6958 61de37e8 mlmig32!CTCPStream::TokPeekToken+0xc9 000a696c 61de1d8f mlmig32!CTCPStream::TokGetToken+0x21 000a6988 61de22d0 mlmig32!CImapClient::VParseString+0x17 000a6db0 41414141 mlmig32!CImapClient::IParseFetch+0x191



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version      Size    File name --  09-Jul-2003  18:15  6.0.6485.0      2,551,808  Mlmig32.dll 09-Jul-2003 16:07  6.0.6485.0         69,632  Mlmignts.dll Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB823706

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