Microsoft KB Archive/306884

= The Mspadmin.exe ISA Control Service Stops Responding When You Start the MMC =

Article ID: 306884

Article Last Modified on 10/29/2007

-

APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

-



This article was previously published under Q306884



SYMPTOMS
The Mspadmin.exe Internet Security and Acceleration (ISA) Server 2000 Control Service may stop responding (hang) when you start the Microsoft Management Console (MMC) on a computer that is running ISA Server.



CAUSE
This problem occurs if you uninstall the QoS Packet Scheduler service after you install ISA Server. Note that the QoS Packet Scheduler service is a required component for ISA Server.



WORKAROUND
To work around this problem if you do not need the QoS Packet Scheduler service, disable the service rather than uninstalling it.



RESOLUTION
To resolve this problem, obtain latest service pack for ISA Server 2000. For additional information about the latest service pack, click the article number below to view the article in the Microsoft Knowledge Base:

313139 How to Obtain the Latest Internet Security and Acceleration Server 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was corrected in ISA Server 2000 SP1.

Keywords: kbproductlink kbbug kbfix kbqfe KB306884

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.