Microsoft KB Archive/233449

= Business Planner: Unable to Start Personal Interviewer =

Article ID: 233449

Article Last Modified on 8/6/2002

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APPLIES TO


 * Microsoft Business Planner

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This article was previously published under Q233449



SYMPTOMS
When you attempt to start Personal Interviewer in Microsoft Business Planner, you may return to the Business Planner home page.

NOTE: If you attempt to manually open the Personal Interviewer database (the Msbp_pln.mdb file), you may receive the following error message:

You cannot use this name for the wizard file. Please choose another name.



CAUSE
This behavior can occur if the Msbp_pln.mdb file is damaged.



RESOLUTION
To resolve this issue, use the following methods.

Delete the Damaged Msbp_pln.mdb File
To do this:
 * 1) Click Start, point to Find, and then click Files or Folders.
 * 2) In the Named box, type msbp_pln.mdb.
 * 3) In the Look in box, click My Computer, and then click Find Now.
 * 4) In the list of found files, right-click the Msbp_pln.mdb file.
 * 5) Click Delete, and then click Yes.

Copy a New Msbp_pln.mdb File to Your Hard Disk
To do this:
 * 1) Insert the Microsoft Office 2000 Disc 2 CD-ROM into your CD-ROM drive.
 * 2) Click Start, point to Find, and then click Files or Folders.
 * 3) In the Named box, type msbp_pln.mdb.
 * 4) In the Look in box, click your CD-ROM drive, and then click Find Now.
 * 5) In the list of found files, right-click the Msbp_pln.mdb file, and then click Copy.
 * 6) Close the Find: Files Named Msbp_pln.mdb window.
 * 7) Click Start, and then click Run.
 * 8) In the Open box, type profiles, and then click OK.
 * 9) Double-click the   folder, where   is your Microsoft Windows user name.
 * 10) Double-click the Personal folder.
 * 11) Right-click the Msbp2000 folder, and then click Paste.

Additional query words: msbp corrupt

Keywords: kberrmsg kbprb KB233449

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