Microsoft KB Archive/177909

= Unable to Create Shortcuts on the Desktop =

Article ID: 177909

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q177909



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you attempt to create a new shortcut on the desktop, the Create Shortcut Wizard may not start, and a file named New Shortcut with a size of zero bytes may be created on the desktop.



CAUSE
This behavior can occur if a registry key is damaged or contains an incorrect value.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to verify that the registry key listed below has the value listed, and if needed, edit the value to match the value listed.

Registry key:

  HKEY_CLASSES_ROOT\.lnk\ShellNew\Command

Value for Command:

  RunDLL32 AppWiz.Cpl,NewLinkHere %2

NOTE: If the Windows Desktop Update component is not installed on your computer, the following is the value for Command:

  RunDLL32 AppWiz.Cpl,NewLinkHere %1

Additional query words: 4.00 generic icon create new shortcut wizard

Keywords: kbui kbprb KB177909

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