Microsoft KB Archive/190658

= IntelliPoint Is Not Available to All Users on a Compaq Presario =

Article ID: 190658

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft IntelliPoint 2.2
 * Microsoft IntelliPoint 2.2a

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This article was previously published under Q190658



SYMPTOMS
If you install the Microsoft IntelliPoint software on a Compaq Presario 3000, 4000, 6000, or 8000 computer, the IntelliPoint software may be not available to all users of the computer.



CAUSE
This behavior can occur because the IntelliPoint software is incompatible with the SmartQ utility included in the Home Base software preinstalled on Compaq Presario series computers.



RESOLUTION
To resolve this issue, each user must log on to the computer separately, and then install the IntelliPoint software.



MORE INFORMATION
The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: intelli point mouse trackball wheel

Keywords: kbhardware kbprb kb3rdparty KB190658

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