Microsoft KB Archive/885868

= Description of the Outlook 2003 hotfix package: September 22, 2004 =

Article ID: 885868

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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ARTICLE CONTENTS

 * SUMMARY
 * Issues that are fixed in the hotfix package
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * Additional notes
 * REFERENCES



SUMMARY
This article describes the Microsoft Office Outlook 2003 issue that is fixed in the Outlook 2003 hotfix package that is dated September 22, 2004.

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Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package. The issue was not previously documented in a Microsoft Knowledge Base article:
 * You cannot open a personal folders (.pst) file in Outlook 2003. This problem occurs if the .pst file has already been opened by another service that uses the same user profile that you are using. This other service may be on your computer or on your local network.

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
There are no prerequisites for this hotfix.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

The following is the download information.   Date         Time   Size       File name 22-Sep-2004 17:44  3,895,328  Office2003-kb885868-enu.exe

The following is the Microsoft Windows Installer .msp file information.   Date         Time   Size       File name 22-Sep-2004 01:06  3,660,800  Olkintlff.msp (Full-file/administrative) 22-Sep-2004 00:55    386,048  Olkintlop.msp (Optimized)

After you install the hotfix, the English version of this fix has the file attributes (or later file attributes) that are listed in the following table.   Date         Time   Version            Size    File name --  22-Apr-2004  19:29  6.5.6980.84       733,888  Cdo.dll 24-Jun-2004 06:08  11.0.6361.0       116,424  Contab32.dll 27-Aug-2004 01:47  11.0.6402.0        31,944  Dumpster.dll 27-Aug-2004 01:48  11.0.6402.0       106,696  Emablt32.dll 11-Sep-2004 03:17  11.0.6404.0       214,728  Emsabp32.dll 27-Aug-2004 01:48  11.0.6402.0       702,664  Emsmdb32.dll 27-Aug-2004 01:48  11.0.6402.0       131,784  Emsui32.dll 19-May-2004 01:54  11.0.6355.0       778,944  Mapir.dll 19-May-2004 01:53  11.0.6355.0        30,408  Mlshext.dll 18-Sep-2004 22:29  11.0.6405.0     1,356,488  Msmapi32.dll 27-Aug-2004 01:48  11.0.6402.0       715,976  Mspst32.dll 27-Aug-2004 01:48  11.0.6402.0       653,504  Outex.dll 23-Mar-2004 03:50  11.0.6255.0     3,057,864  Outllibr.dll 11-Mar-2004 23:02  11.0.6254.0       279,240  Pstprx32.dll back to the top

Additional notes
 For more information about installing this hotfix, see the Readme.txt file that the package contains. For more information about the differences between the two .msp files, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/oxpclientup.htm



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