Microsoft KB Archive/81803

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Windows Err Msg: WDCTRL Cannot Load Due to Conflict

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Q81803

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows for Workgroups versions 3.1, 3.11

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SYMPTOMS
You receive the following error message when you start Windows or Windows for Workgroups:

WDCTRL cannot load due to conflict with another virtual device

CAUSE
This error message can occur when:


 * The DEVICE=*INT13 entry is removed from the [386Enh] section of your SYSTEM.INI file and the DEVICE=*WDCTRL line remains in the file.

-or-
 * You have a DEVICE=MULTIS.386 entry as well as the DEVICE=*INT13 and DEVICE=*WDCTRL entries in the [386Enh] section of your SYSTEM.INI file.

-or-
 * A third-party device driver for the hard disk drive controller already exists in the SYSTEM.INI file.

-or-
 * You have two or more DEVICE=*WDCTRL lines in your SYSTEM.INI file.

RESOLUTION
To correct this problem, remove the WDCTRL line or add the line DEVICE=*INT13 to the [386Enh] section of the SYSTEM.INI file. If you are using MULTIS.386, either remove it from the SYSTEM.INI file, or remove both DEVICE=*INT13 and DEVICE=*WDCTRL. If you are using a third-party device driver for the hard disk drive controller, either remove the driver or remove DEVICE=*WDCTRL from the SYSTEM.INI file.

NOTE: If a

Fastdisk validation error

occurs when you enter Windows after adding the DEVICE=*INT13 line to the SYSTEM.INI file, both the WDCTRL and the INT13 lines should be removed or commented out. (This error should occur only if you have manually edited the SYSTEM.INI file.)

Additional query words:

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Issue type :

Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbWin310 kbWin311 kbWFW310 kbWFW311