Microsoft KB Archive/935363

= Foreign characters in e-mail messages are not displayed correctly after you use Microsoft Transporter Suite for Lotus Domino to migrate a mailbox to Exchange Server 2007 =

Article ID: 935363

Article Last Modified on 5/22/2007

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APPLIES TO


 * Microsoft Exchange Server 2007 Standard Edition
 * Microsoft Exchange Server 2007 Enterprise Edition

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SYMPTOMS
You use Microsoft Transporter Suite for Lotus Domino to migrate a mailbox to Microsoft Exchange Server 2007. After you do this, foreign characters in e-mail messages are not displayed correctly. The foreign characters are displayed as unrecognized symbols and characters.

Notes
 * The foreign characters differ from the language setting on the computer.
 * This problem occurs when the e-mail message from the Internet and the e-mail message body contain foreign characters.
 * All e-mail messages that are self-generated by Lotus Notes and that contain foreign characters are displayed correctly.



CAUSE
This problem occurs because the migration tool uses the default system code page to perform encoding.



RESOLUTION
To resolve this problem, install the latest version of the Microsoft Transporter Suite for Lotus Domino. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=35FC4205-792B-4306-8E4B-0DE9CCE72172&displaylang=en

Prerequisites
To apply this update, you must have the following products installed:
 * Exchange Server 2007 or Microsoft Exchange Management Console 2007
 * Lotus Notes 6 client or Lotus Notes 7 client

Restart requirement
You do not have to restart your computer after you apply this update.

Update replacement information
This update does not replace any other software updates.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbexchcoexistmigration kbexpertiseinter atdownload KB935363

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