Microsoft KB Archive/179763

= OL98: Overlapped Characters When Printing Contacts =

Article ID: 179763

Article Last Modified on 9/7/2001

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q179763





SYMPTOMS
When you print your Microsoft Outlook 98 Contacts using a Hewlett-Packard (HP) DeskJet 850 or 870 printer with version 9.2 driver, you may experience any of the following symptoms:
 * The printed characters may overlap.
 * Your printer may stop printing and display the message, "Can not communicate with LPT1."
 * You may receive the message, "Data required by the printer driver cannot be found or has been corrupted. Restart Windows and try printing again."

Following any messages printing may resume; however, the characters print on top of each other.

NOTE: Although unconfirmed by Microsoft, some customers have reported these symptoms with the following HP DeskJet models:   820CSE          855C            Office Jet 600 series 550C           694c            1150C (OfficeJet Pro) 520            692c            OfficeJet 570



RESOLUTION
Use the HP DeskJet Plus, 500, 500c. 550, or 560 printer driver.

