Microsoft KB Archive/239696

= Hang Returning from Suspend in Low Memory Situations or High Disk Activity =

Article ID: 239696

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q239696



SYMPTOMS
Your computer may stop responding under any of the following conditions:
 * You resume your computer from suspend.
 * Your computer has excessive disk activity.
 * Your computer has a low memory situation.

NOTE: It is more likely that you are experiencing the problem that is described in this article if you receive the following error message:

Your system is low on Virtual Memory. Windows is increasing the size of your virtual memory paging file. During this process, memory requests for some applications may be denied. For more information, see Help.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Date Time Version Size File name

01/09/2001 05:08pm 4.10.2225 69,594 Ios.vxd 01/09/2001 04:59pm 4.10.2223 23,674 Scsiport.pdr



WORKAROUND
To work around this problem, add additional to memory to your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbqfe KB239696

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