Microsoft KB Archive/302103

= Hibernation May Take Thirty Seconds More Than Expected =

Article ID: 302103

Article Last Modified on 10/18/2005

-

APPLIES TO


 * Microsoft Windows Millennium Edition

-



This article was previously published under Q302103



SYMPTOMS
If your computer has an Advanced Configuration and Power Interface (ACPI) enabled basic input/output system (BIOS), it may take 30 seconds or longer for your computer to enter or resume from hibernation, or your computer may not resume from hibernation.



CAUSE
This problem can occur if an attempt to access the hard disk after it has been spun down occurs during hibernation. This causes the hard disk to issue a timeout error thirty seconds after the access attempt.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date     Time   Version    Size    File name --  9/14/01  14:43  4.90.3005  54,319  Vpowerd.vxd



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

