Microsoft KB Archive/837710

= FIX: You receive a &quot;session has expired&quot; error message when you view receipts in the Document Tracking interface in BizTalk Server 2002 SP1 =

Article ID: 837710

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Server 2002 Service Pack 1

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SYMPTOMS
After you have installed Microsoft BizTalk Server 2002 Service Pack 1 (SP1), when you try to view receipts in the Document Tracking interface, you may receive the following error message:

Session has expired. Please close this window and click on the query button again.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date        Time    Size    File name ---  28-Feb-2004  01:17  62,598  Results.htm Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: time out timeout

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kberrmsg kbfix kbbug KB837710

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