Microsoft KB Archive/82446

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SMARTDRV.EXE 4.0 Conflicts with PLUSDRV.SYS

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Q82446

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
The PLUSDRV.SYS driver from the Plus Development Passport Hard Drive causes Microsoft Windows version 3.1 to stop responding (hang) when SMARTDRV.EXE version 4.0 with double buffering is activated in the CONFIG.SYS file. For example:

  Device=C:\Windows\SMARTDRV.EXE /double_buffer

RESOLUTION
Do the following to resolve the conflict:

  Delete the SMARTDRV.EXE /double_buffer line from the CONFIG.SYS file (edit the CONFIG.SYS file using Notepad or Write).   Put the SMARTDRV.EXE line back in the CONFIG.SYS file but switch the order of SMARTDRV.EXE /double_buffer with the PLUSDRV.SYS device line.  Obtain the most recent revision of PLUSDRV.SYS (revision F) and retry the above steps.

Additional query words: 3.10 double buffering 3.11

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311