Microsoft KB Archive/264951

= FP2000: Error 2 When You Attempt to Open Registry Key in FrontPage =

Article ID: 264951

Article Last Modified on 7/6/2007

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q264951



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you attempt to do any one of the following
 * Install the Microsoft FrontPage 2000 Server Extensions
 * Open a web in FrontPage
 * Perform a Microsoft Management Console task
 * Upgrade from FrontPage 98 Server Extensions to FrontPage 2000 Server Extensions
 * Publish a FrontPage Web to a Web Server

you may receive the following error message:

Server error: Error 2 opening registry key - software\microsoft\shared tools\web server extensions\ports\port 80



RESOLUTION
To resolve this issue, follow these steps:

Step 1: Remove CREATOR OWNER from All Files and Folders in the Web Content Area
When FrontPage attempts to install the server extensions to a web, and then encounters the CREATOR OWNER permission requirement, FrontPage impersonates this account during the installation. FrontPage uses the CREATOR OWNER account with only List access. Therefore, when FrontPage attempts to write to the registry, the error message appears because FrontPage no longer has access to write to the registry.

Step 2: Uninstall FrontPage Server Extensions
NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) In the Control Panel dialog box, double-click Add/Remove Programs.
 * 3) In the Add/Remove Program Properties dialog box, click the Install/Uninstall tab.
 * 4) Click Microsoft FrontPage 2000 Server Extensions or Microsoft FrontPage 98 Server Extensions, and then click the Add/Remove button.
 * 5) Follow the instructions to remove the software.

Step 3: Delete the Web Server Extensions Registry Key
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

 Click Start, and then click Run. In the Run dialog box, type regedit in the Open box, and then click OK. In the Registry Editor, locate the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions

 Select the Web Server Extensions key, and then click Delete on the Edit menu. Click Exit on the Registry menu.

Step 4: Assign Permissions on the Content Folder and Buffer Folder

 * 1) Click Start, point to Programs, and then click Windows Explorer.
 * 2) Browse to select the content directory.
 * 3) Right-click the content directory, and then click Properties on the Shortcut menu.
 * 4) In the Properties dialog box, click the Security tab, and then click the Permissions button in the Permissions pane.
 * 5) Click the Add button in the Directory Permissions dialog box, and then add the groups Administrators and System with Full Control.
 * 6) In the Directory Permissions dialog box, click to select the Replace Permissions for Subdirectories check box, and then click to select the Replace Permissions for Existing Files check box.
 * 7) Click OK in the Directory Permissions dialog box.
 * 8) Click OK in the Properties dialog box.
 * 9) Browse to select the buffer folder.
 * 10) Right-click the buffer folder, and then click Properties on the shortcut menu.
 * 11) In the Properties dialog box, click the Security tab, and then click the Permissions button in the Permissions pane.
 * 12) Click the Add button in the Directory Permissions dialog box, and then add the groups Administrators and System with Full Control rights, and the accounts Interactive and Network with List rights.
 * 13) In the Directory Permissions dialog box, click to clear the Replace Permissions for Subdirectories check box, and then click to clear the Replace Permissions for Existing Files check box.
 * 14) Click OK in the Directory Permissions dialog box.
 * 15) Click OK in the Properties dialog box.

Step 5: Install FrontPage 2000 Server Extensions.
Install FrontPage 2000 Server Extensions from the FrontPage 2000 CD-ROM.

You can also install the FrontPage 2000 Server Extensions from the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa140165(office.10).aspx

Additional query words: ocsso front page

Keywords: kbfix kbprb KB264951

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