Microsoft KB Archive/928187

= You experience incompatibility issues when you implement some operations in Exchange System Manager or in the Active Directory Users and Computers snap-in in Exchange 2003 =

Article ID: 928187

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
You experience incompatibility issues when you implement the following operations in Exchange System Manager or in the Active Directory Users and Computers snap-in in Microsoft Exchange Server 2003:
 * In Exchange System Manager, you change the offline address list server from a server that is running Exchange 2003 to a Microsoft Exchange Server 2007 server.
 * In Exchange System Manager, you select an Exchange 2007 server as the offline address list server when you create a new offline address list.
 * In Exchange System Manager, you change the Recipient Update Service server to an Exchange 2007 server.
 * In Exchange System Manager, you remove an Exchange 2007 server.
 * In Exchange System Manager, you use Queue Viewer to open the Exchange 2007 queue. However, you receive an error message in the Additional queue information area. Therefore, you cannot view the queue.
 * In Exchange System Manager, you create a recovery storage group under the Exchange 2007 object.
 * In Exchange System Manager, you create a system policy in an Exchange 2003 administrative group to include Exchange 2007 servers from an Exchange 2007 administrative group.
 * In Exchange 2003 Active Directory Users and Computers snap-in, you select the Exchange 2007 mailbox stores when you create mailbox-enabled objects or when you move mailboxes.
 * In Exchange System Manager, you reconnect to Exchange 2007 mailboxes in the Mailbox Recovery Center.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, Microsoft Exchange Server 2003 Service Pack 2 (SP2) must be installed on the server before you apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: co-existence esm aduc

Keywords: kbfix kbexpertiseinter kbexchesm kbqfe kbhotfixserver KB928187

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