Microsoft KB Archive/154637

= Computer Hangs with Mitsumi CD-ROM Drive =

Article ID: 154637

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q154637



SYMPTOMS
When you are accessing the Mitsumi CD-ROM drive in your computer, the screen may go blank and the computer may stop responding (hang).



CAUSE
This behavior can occur if the controller card for the CD-ROM drive is configured to use an I/O address, an IRQ line, and possibly a DMA channel. Windows NT 4.0 uses only the I/O address of the CD-ROM controller.



RESOLUTION
Disable the IRQ line (and DMA channel, if applicable) on the controller. Refer to the documentation included with your CD-ROM drive for instructions on changing the settings on the controller.

Keywords: kbenv kbhardware KB154637

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