Microsoft KB Archive/76549

= PRB: VB Help Misleading Error: Unable to Find Windows Help.EXE =

Article ID: 76549

Article Last Modified on 12/12/2003

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APPLIES TO


 * Microsoft Visual Basic 2.0 Standard Edition
 * Microsoft Visual Basic 3.0 Professional Edition
 * Microsoft Visual Basic 2.0 Professional Edition
 * Microsoft Visual Basic 3.0 Professional Edition
 * Microsoft Visual Basic 1.0 Standard Edition

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This article was previously published under Q76549



SYMPTOMS
Starting Help when Windows has low system resources may result in a misleading error such as:

Unable to find Windows Help.EXE



CAUSE
Windows displays this error if it has less than 5 percent of free system resources.



RESOLUTION
This problem is not destructive in any way. To regain access to the Visual Basic Help system, you must first close Windows-based applications until you have more than five percent of free system resources.



Steps to Reproduce Problem

 * 1) Start Visual Basic.
 * 2) Check Windows free resources (choose About from the Windows Help menu). If free resources are less than 5 percent, proceed to step 4.
 * 3) Start another Windows-based application. Go to step 2.
 * 4) From the Visual Basic online Help, choose the Index button.

Additional query words: 2.00 3.00

Keywords: kbprb KB76549

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