Microsoft KB Archive/299440

= OL2002: The Web-based (Hotmail) Address Book Is Not Available in Outlook =

Article ID: 299440

Article Last Modified on 7/27/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-



This article was previously published under Q299440



SYMPTOMS
After you configure an HTTP (Hotmail) account in Outlook 2002 and you add entries in the Web-based Hotmail Address Book, you cannot use Outlook 2002 to access those contacts that are stored in your Hotmail Address Book.



CAUSE
This behavior occurs because Outlook 2002 does not support access to Hotmail address books.



WORKAROUND
To work around this behavior, manually enter the addresses from the Hotmail address book to the Outlook Contacts.

For more information about creating Outlook Contacts, click Microsoft Outlook Help on the Help menu, type create a contact in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Keywords: kbprb KB299440

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.