Microsoft KB Archive/48330

Word: “Word Print File” Created with ImageWriter or DeskWriter

PSS ID Number: Q48330 Article last modified on 03-07-1997

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========================================================= 4.00 MACINTOSH kbprint

= SUMMARY =

A file named “Word Print File” can be generated when printing to an ImageWriter from Microsoft Word version 4.00 if you are using version 2.6 of the print driver or the Hewlett-Packard (HP) DeskWriter driver version 1.0. The Print dialog box appears and indicates that the print job was carried out, but nothing actually prints.

Both of these drivers first use the Macintosh’s RAM to process the print job. If there is not enough RAM to finish the job, they spool a file to disk. “Word Print File” is the name of the file spooled to disk; it is usually deleted when the printing is done. If the print driver doesn’t have enough disk space to finish spooling the print file to disk, the print job is canceled and the Word Print File is left on disk.

To eliminate this problem, update to version 2.7 of the ImageWriter printer driver or version 2.0 of the HP DeskWriter printer driver. Increasing the RAM available to your Macintosh by disabling MultiFinder or any RAM Cache set in the Control Panel will also alleviate the problem.

KBCategory: kbprint KBSubCategory: Additional reference words: macword macword5 ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.