Microsoft KB Archive/889317

= Setup stops responding during the GUI-mode Plug and Play enumeration phase when you try to install Windows 2000 =

Article ID: 889317

Article Last Modified on 6/2/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you try to install Microsoft Windows 2000, Setup stops responding during the graphical user interface (GUI)-mode Plug and Play enumeration phase.



CAUSE
This problem may occur if your computer uses an add-on PCI adaptor that has an integrated PCI-to-PCI bridge and graphics adaptor.



RESOLUTION
To resolve this problem, create a shared resource to distribute Windows 2000. Then, replace the existing files with the files in this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

828930 How to integrate software updates into your Windows installation source files

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size  File name 19-Jun-2003 20:05                  34,724  Ntdetect.com 12-Mar-2005 06:21  5.0.2195.7035   59,248  Pci.sys 19-Jun-2003 20:05  5.0.2195.6664  109,584  Pcmcia.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the new file naming schema for Microsoft Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwin2000presp5fix kbhotfixserver KB889317

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