Microsoft KB Archive/81127

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{| The information in this article applies to:
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 * Microsoft WordArt version 1.0

SYMPTOMS
Microsoft WordArt images do not print correctly with the Citizen GSX Windows printer driver version 1.02.

CAUSE
This printer driver cannot print DIBs (device independent bitmaps) or BMPs (bitmaps) to dot-matrix printers that support color. The following formats are bitmap images and do not successfully print to dot-matrix printers that support color:

BMP WMF TIF PCX EPS Printing images with these formats to dot-matrix color printers results in smudged printouts.

WORKAROUND
You can work around this problem by configuring the Citizen printer in an Epson emulation mode and using Epson printer drivers. Images in BMP, WMF, TIF, PCX, or EPS format print correctly if you use one of the following emulations:

  Epson FX 80/850 emulation mode on the Citizen 200 GSX with the Epson 9-pin printer driver -or-  Epson LQ 2500 emulation mode on the Citizen 140/145 GSX with the Epson 24-pin printer driver