Microsoft KB Archive/931019

= Error message when the Profile Maker client is running in administrative mode after you upgrade to Profile Maker 9.0.1: &quot;(0x80070005) Access is denied&quot; =

Article ID: 931019

Article Last Modified on 1/29/2007

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APPLIES TO


 * Profile Maker Professional 9.0

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SYMPTOMS
After you upgrade to Desktop Standard Profile Maker 9.0.1, you receive an error message that resembles the following:

(0x80070005) Access is denied.

This problem occurs when the Profile Maker client is running in administrative mode.



CAUSE
This problem occurs after you upgrade to Desktop Standard Profile Maker 9.0.1 because the service accounts of the &quot;Profile Maker 9 Master&quot; service and of the &quot;Profile Maker 9 Secondary&quot; service are changed to the Local System account during the upgrade.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Start the Profile Maker console.
 * 2) In the console tree, expand the Network node, and then click the node that corresponds to your domain.
 * 3) In the descriptions pane, right-click the server name, and then click Properties.
 * 4) On the Secondary Service tab, click Change under Service Management.
 * 5) In the Log on as dialog box, specify a domain administrator account.
 * 6) Click OK.
 * 7) Under Service Management, click Stop, and then click Start.
 * 8) Repeat step 1 through step 7 for each secondary service.
 * 9) To close the Properties dialog box, click OK.
 * 10) On the Action menu, click Deploy.
 * 11) In the Confirm Deploy dialog box, click OK.

Keywords: kbexpertiseinter kbtshoot kbprb KB931019

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