Microsoft KB Archive/235494

= XFOR: Certain Exchange Server Recipients Do Not Display Properly in GroupWise =

Article ID: 235494

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q235494





SYMPTOMS
When a Novell GroupWise user receives a message sent by means of the Microsoft Connector for Novell GroupWise, certain Microsoft Exchange Server recipients may not be displayed correctly in the GroupWise client. This occurs for Exchange Server users who have the parenthesis character ()in their display name, for example:

John Smith (Exchange)

Only the word "Exchange" is displayed representing the user. This does not affect the ability to reply to mail between GroupWise and Exchange Server.



CAUSE
This behavior is caused by the way the GroupWise client displays message header information.



WORKAROUND
Change the display name of Exchange Server users or other custom recipients such that their display names do not contain the parenthesis characters; for example, use a square bracket ([]) instead.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: gwise

Keywords: kbprb KB235494

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