Microsoft KB Archive/130171

Automap: Panasonic KXP-2123 Printer Support Issues

PSS ID Number: Q130171 Article last modified on 07-03-1998

MS-DOS WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Automap Road Atlas for MS-DOS, versions 2.0, 2.02, 2.04, 2.06, and 3.0 Microsoft Automap Road Atlas for Windows, versions 3.0, 3.02, 3.04, and 4.0 Microsoft Automap Pro, versions 1.03, 1.06, 1.08, and 1.09 == Microsoft Automap Streets, versions 1.0 and 1.01 == 

= SUMMARY =

The Microsoft Windows version 3.1 diskettes do not contain a printer driver for the Panasonic KXP-2123. The MS-DOS version of Automap does not directly support the Panasonic KXP-2123 printer.

To successfully print to the Panasonic KXP-2123, you must use another printer driver that can emulate the KXP-2123.

Printer driver problems in MS-DOS versions of Automap should be referred to Panasonic. According to Panasonic Technical Support, no Panasonic drivers for MS-DOS applications exist.

= MORE INFORMATION =

Use one of the following methods to print to the Panasonic KXP-2123 in Automap.

In Windows, select a different printer emulation using the steps below:


 * 1) From Control Panel, usually located in the Main program group, double- click the Printers icon.
 * 2) Choose the Add button.
 * 3) Select one of the printers listed below:
 * 4) * Epson LQ-850 (Black and White)
 * 5) * Epson LQ-860 (Black and White)
 * 6) * Epson LQ-2500 (Black and White)
 * 7) * Epson LQ-2550 (Color)
 * 8) * Panasonic KXP-1123 (Black and White)
 * 9) * Panasonic KXP-1124 (Black and White)
 * 10) * Panasonic KXP-1124i (Black and White)
 * 11) * Panasonic KXP-2124 (Black and White)
 * 12) * IBM Proprinter X24e (Black and White)

NOTE: To use the IBM Proprinter X24e the printer has to be changed to IBM Emulation Mode.

  Choose Install. Follow the on-screen instructions about required disks.   Return to the Printers dialog box.   Select your new printer. </li>  Choose Close. </li></ol>

-or-

Download the file PAN24.EXE from the Microsoft Bulletin Board Services (BBS), or download file WIN31DMP.EXE, a self-extracting archive, from the Panasonic BBS.

NOTE: Panasonic technical support says the drivers included in their file should work with all models of their laser and dot-matrix printers, except for the following:


 * KX-P4450
 * KX-P4450i
 * KX-P1124i
 * KX-P2624

When you view WIN31DMP.EXE, the Panasonic KXP-2123 printer is not listed among the supported printers. The BBS documentation is incorrect. Panasonic is aware of the omission.

The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= REFERENCES =

(425)936-6735 Microsoft Bulletin Board Services (800)222-0584 Panasonic Technical Support (201)863-7845 Panasonic Bulletin Board Services (BBS)

= Additional query words: kbhowto auto auto-map automap reference winprint =

Keywords : kbgraphic kbmm kbprint win31 kbimu Platform : MS-DOS WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.