Microsoft KB Archive/841831

= FIX: Stop error 0x000000d1 occurs during backup when you use Conner Backup Exec 9.0 MP1 and the AOFO feature is turned on =

Article ID: 841831

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Server Appliance Kit 2.01

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SYMPTOMS
When you back up files on Microsoft Windows Powered Network-Attached Storage 2.01 by using Conner Backup Exec 9.0 MP1, and if the Advanced Open File Option (AOFO) feature is turned on, Stop error 0x000000d1 may occur.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Server Appliance Kit (SAK), version 2.01 installed.

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This update replaces the cumulative hotfix for Psman5.sys (2.2.0.2274) that is explained in the following Knowledge Base article:

329140 FIX: A memory leak occurs when Persistent Storage Manager generates a warning

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date        Time      Version    Size      File name 28-Apr-2004 13:32:03 2.2.0.2277 143,502   Qmp22281.cab



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: QMP22281 NAS

Keywords: kbbug kbfix kbqfe kbhotfixserver KB841831

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