Microsoft KB Archive/312258

= MacOFFX: Program Quits Unexpectedly When You Wake Up Computer =

Article ID: 312258

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office X for Mac Standard Edition
 * Microsoft Excel X for Mac
 * Microsoft PowerPoint X for Mac
 * Microsoft Word X for Mac

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This article was previously published under Q312258



SYMPTOMS
When you wake up your computer, a program that was running when you put the computer in sleep mode may quit unexpectedly.



CAUSE
This behavior occurs when all of the following conditions are true:
 * The computer is connected to a second monitor or projector when you put the computer in sleep mode.
 * The second monitor or projector is set to mirror the first display.
 * You put the computer in sleep mode, and then disconnect the monitor or projector.



WORKAROUND
To work around this issue, turn off display mirroring before you disconnect the projector or monitor. To do this, follow these steps:
 * 1) On the Apple menu, click System Preferences.
 * 2) Click Displays.
 * 3) On the Arrange tab, click to clear the Mirror Displays option, and then click Quit System Prefs on the System Prefs menu.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: PPTX mac PPTXKB error alert msg show crash stop OFFX OFF2001KB MacPPTX

Keywords: kbbug kbpending KB312258

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