Microsoft KB Archive/244129

= XFOR: Notes Connector Rejects Incoming Messages with the Apostrophe (') Character in the SMTP Address =

Article ID: 244129

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q244129



SYMPTOMS
The Microsoft Exchange Notes Connector cannot deliver mail when a Lotus Notes user either sends mail that contains an SMTP address with an apostrophe (') in the user name or replies to mail that contains an SMTP address with an apostrophe in the user name. For example, the user name, user.o'hara, contains an apostrophe. The following events are logged in the application event log:

31500 : MSExchangeNotes : Information : notes to exchange

Sender: user/cert@domain, size xxxx, Message id: C=US, a=, p=microsoft, l:messageid date time, notes:domain (servername/cert).

(mexe)

31501 : MSExchangeNotes: Information : transport to exchange

Report generated : sender: system administrator. message id..........etc

(mexe)

31040 : MSExchangeNotes : Warning : transport to exchange

No valid message recipients in message

(mexin)

31092 : MSExchangeNotes : Information : transport to exchange

Message contains empty recipient list, purging item automatically.

(mexin)



CAUSE
The apostrophe character (') is not allowed when checking the user name.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB244129

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