Microsoft KB Archive/157343

= Microsoft Knowledge Base =

PRB: Error Message "Cannot Read UNICODE"
Last reviewed: November 27, 1996

Article ID: Q157343

The information in this article applies to:


 * Softimage 3D for Windows NT, version 3.51

SYMPTOMS
If Softimage 3D seems to be hanging, use Alt+Tab to access the license manager and verify the error message.

The following error message appears:

"Cannot read UNICODE"

CAUSE
This means that you probably did not save your License.dat file as plain text in NOTEPAD and the font information at the top of the license file is unreadable.

RESOLUTION
Open a new notepad and copy and paste the relevant license information into it. Then make sure to save the file as plain TXT.