Microsoft KB Archive/317813

= Access Is Denied When You Try to Access a File on a Single Instance Store (SIS) Volume =

Article ID: 317813

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q317813



SYMPTOMS
When you try to access a file that is on a volume managed by the Single Instance Store (SIS) feature, you may receive the following error message:

Access is Denied

When you right-click the file, and then click Properties, you may find that only the General tab is available.



CAUSE
This issue may occur if the read-only file system attribute has been assigned to the file in the SIS Common Store folder.



RESOLUTION
To resolve this issue, remove the read-only file system attribute from any SIS-type file in the SIS Common Store folder. To do so, follow these steps:
 * 1) Click Start, and then click Run.
 * 2) Type CMD in the Open box, and then click OK.
 * 3) Change to the SIS Common Store folder.
 * 4) Type Attrib -r *.sis, and then press ENTER.

Keywords: kbfix kberrmsg kbprb KB317813

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