Microsoft KB Archive/825798

= User Profile Data Import DTS Task Is Not Successful and Event ID Message 12306 Is Logged =

Article ID: 825798

Article Last Modified on 10/26/2005

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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SYMPTOMS
If the TaskId is greater than 32,767, the User Profile Data Import DTS task may not be successful. The following event ID message is logged to the application event log: Event: 12306

User Import Task: Failed to set values to TaskHistory table.

Error: ID 0xC1003012

Message ID: E_MSCOP_UPMDTS_TASKHISTORY_SET



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  31-Jul-2003  20:29  4.0.0.3866        106,599  Upmdtstask.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB825798

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