Microsoft KB Archive/299548

= WHOIS Lookup Fails for *.ac.uk and *.sch.uk Domains =

Article ID: 299548

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition
 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q299548



SYMPTOMS
If you import a log file that contains references to *.ac.uk and *.sch.uk, a WHOIS lookup fails to resolve Domain Name Server (DNS) names for these domains.



CAUSE
This problem occurs because the methodology that is used to perform the lookup does not have the necessary references. The WHOIS lookup service does not check against the WHOIS servers that are outlined in the &quot;More Information&quot; section of this article.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time   Version           Size    File name     Platform ---  17/05/2001  19:35  7.0.0.1318      2,475,520 DBSetupDS.exe Alpha 17/05/2001 19:36  7.0.0.1318      2,825,216 UImportDA.exe Alpha 17/05/2001 19:37  7.0.0.1318      3,024,384 UImportDS.exe Alpha

Date       Time   Version           Size    File name     Platform ---  17/05/2001  19:35  7.0.0.1318      2,263,552 DBSetupDS.exe x86 17/05/2001 19:36  7.0.0.1318      2,262,016 UImportDA.exe x86 17/05/2001 19:37  7.0.0.1318      2,446,336 UImportDS.exe x86



STATUS
Microsoft has confirmed that this is a problem in Microsoft Site Server version 3.0.



MORE INFORMATION
According to the JANET and UKERNA documentation, you must use whois.ja.net to resolve *.ac.uk domains and whois.nic.uk to resolve *.sch.uk names. For more information, see the following JANET Web site:

http://www.ja.net/documents/naming/names_ac_gov.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: Usage Analyst

Keywords: kbbug kbfix kbqfe kbhotfixserver KB299548

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