Microsoft KB Archive/263804

= Xircom CardBus Ethernet 100+Modem 56 does not work after upgrading from Windows 98 Second Edition to Windows Millennium Edition =

Article ID: 263804

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q263804



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you upgrade to Windows Millennium Edition (Me), your computer may pause at eleven minutes, and you may receive the following message:

Your network adapter Xircom CardBus Ethernet 100+Modem 56(Ethernet interface) (0001) is not working properly. You may need to set it up again. For more information, see the network troubleshooter in Windows Help.

When you check the properties for this device in Device Manager, you may see the following message:

This device is either not present, not working properly, or does not have all the drivers installed (Code 10). Try upgrading the device drivers for this device.

NOTE: When you install the driver or use the Update Device Driver Wizard, the error message still occurs.



CAUSE
This behavior can occur if you use any of the following Cardbus controllers:


 * Topic 100
 * TI-1225
 * TI-1450
 * O2 Micro



RESOLUTION
During the upgrade process, if your computer stops responding at eleven minutes, turn your computer off, and then remove the device. If you receive an error message, use one of the following methods:


 * 1) Remove the device from Device Manager, and then click Refresh.

-or-
 * 1) Remove the device from Device Manager, and then restart the computer. The device should be detected and function as expected.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Even though this behavior may not occur consistently, it does occur frequently after you restart Windows Me.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: HWNICTS HWMODTS

Keywords: kbprb KB263804

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