Microsoft KB Archive/931052

= Users receive an error message on the client computer when you use Profile Maker Professional to map a shared printer for the users: &quot;0x80004005 Access denied&quot; =

Article ID: 931052

Article Last Modified on 2/16/2007

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APPLIES TO


 * Profile Maker Professional 8.0
 * Profile Maker Professional 9.0

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SYMPTOMS
You try to map shared printers for users who do not have administrative permissions for the local computer by using DesktopStandard Profile Maker Professional. In this scenario, the users may receive the following error message on the client computer:

0x80004005 Access denied



CAUSE
This problem occurs when the configuration is run either in the system context or in the user context. By default, the user context does not have access to install printer drivers on the computer if the corresponding user does not have administrative permissions for the local computer. The user context has access to network resources. The system context has full access to install drivers. However, the system context does not have access to network resources. A single API is called to map the shared printer and to install the printer drivers. This action is performed either in the system context or in the user context.



RESOLUTION
To resolve this problem, use one of the following methods:
 * Enable installation of printer drivers on the computer by users. We do not recommend that you use this method.
 * Enable access to the shared printer by the local system. To do this, you can grant the Print permission to the Everyone group in the properties of the printer. Also, you can grant the Print permission to a domain group that contains each computer account.

Keywords: kbtshoot kbprb kbexpertiseinter KB931052

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