Microsoft KB Archive/193712

= Cannot View Some Web Pages After Installing Windows Media Player =

Article ID: 193712

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q193712



SYMPTOMS
After you install Microsoft Windows Media Player 5.2, some Web pages may only partially load even though the Microsoft Internet Explorer logo located in the upper-right corner of the browser window continues to spin.



CAUSE
This behavior can occur if a Web page uses the  Hypertext Markup Language (HTML) tag with embedded media files.



RESOLUTION
To resolve this behavior, obtain Windows Media Player 6.0 or later from the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/download

To work around this behavior, contact the Web page author (or the Web server administrator) and request that the  HTML tag be removed.

Additional query words: hang hangs freeze freezes frozen lock locks up midi avi sound

Keywords: kbprb KB193712

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