Microsoft KB Archive/282976

= PRB: SQL Server 7.0 Service Pack 2 Installation Fails with -115 Error =

Article ID: 282976

Article Last Modified on 1/26/2001

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APPLIES TO


 * Microsoft SQL Server 7.0 Standard Edition

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This article was previously published under Q282976



SYMPTOMS
When you try to install Microsoft SQL Server 7.0 Service Pack 2 (SP2), the installation fails while it is trying to copy the SQL Server script files. You may get the following error message:

SP2 setup an error occurred during the move data process: -115

The following information is located in the Sqlsp.log file located in the Windows\Temp directory of the computer on which it was run: 09:09:27 Setup is installing Microsoft Management Console (MMC) ... 09:09:27 C:\MSSQL7\X86\Other\instmmc.exe /Q 09:09:48 Process Exit Code: (0) 09:09:48 End ProcessBeforeDataMove 09:09:48 Begin MoveFileData 09:29:07 Begin CleanUpInstall 09:29:07 Installation Failed.



CAUSE
Two possible causes have been identified for this problem:  The directories into which files are copied do not have Change or Modify NTFS permissions for the account under which the setup is run. Or, the directories have a Read-Only attribute set. The directories to check are:  BINN INSTALL BOOKS DATA

</li> The SP2 files were extracted into the SQL Server installation directory. When you extract the SP2 installation files by executing Sql70sp2i.exe (for the Intel platform) the following directories are created.  HTML</li> INSTALL</li> X86</li></ul>

The SQL Server installation folder already contains an INSTALL directory. Extracting the service pack files into the SQL Server installation directory does not create a second INSTALL directory. Later when the service pack setup moves files from the source to the destination directories, a failure occurs because the source directory INSTALL was not created.</li></ul>

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WORKAROUND
To work around this problem, use these steps:
 * 1) Make sure that the appropriate SQL Server directories have at least modify/change permissions for the Microsoft Windows NT account that runs the installation.
 * 2) Make sure that you expand the Service Pack 2 files into a directory other than the SQL Server installation directory when you run Sql70sp2i.exe or Sql70sp2a.exe

<div class="moreinformation_section">

MORE INFORMATION
Here is the relevant section from the SQL Server 7.0 Service Pack 2 Readme.txt file:

254555 INF: Readme.txt for SQL Server 7.0 Service Pack 2

2.2 Extracting Database Components Service Pack 2
To extract the Database Components, copy the self-extracting file into a folder on the computer running SQL Server or MSDE. From that folder, execute the file. The program will prompt for the name of the directory in which to place the service pack files. For example, if you are running SQL Server or MSDE on an Intel-based computer and have created a directory named C:\70sp2, copy the file Sql70sp2i.exe to your computer, execute it, and provide the name of the C:\70sp2 directory when prompted.

Additional query words: error message -115

Keywords: kbprb KB282976

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