Microsoft KB Archive/896479

= You cannot successfully autodial a dial-up connection in Windows XP Media Center Edition 2005 =

Article ID: 896479

Article Last Modified on 4/13/2005

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
In Microsoft Windows XP Media Center Edition 2005, you cannot successfully autodial a dial-up connection. You receive the following error message:

Dial-up connection is not working. Check the dial-up connection properties.



CAUSE
This problem occurs because Windows XP Media Center Edition 2005 tries to dial the number that is stored in the dial-up networking settings under Network Connections. Typically, the number is set to 999-9999. Dial-up software such as NetZero, Juno, or CompuServe stores dial-up access numbers internally.



RESOLUTION
You must manually connect to the Internet and manually download the third-party dial-up software guide when it is needed.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbtshoot kbdialup kbprb KB896479

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