Microsoft KB Archive/232308

= Empty Folder Created in %SystemRoot%\Profiles if Default User Profile Is Missing =

Article ID: 232308

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 1
 * Microsoft Windows NT 4.0 Service Pack 2
 * Microsoft Windows NT 4.0 Service Pack 3
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q232308



SYMPTOMS
When a user attempts to log on to a computer that is missing the default user profile, the logon request is denied and the following error message is displayed:

The operating system was unable to load your profile. Please contact your network administrator (2).

In addition, an empty folder is created in the %SystemRoot%\Profiles folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This is not fixed in Windows NT 4.0, including Service Pack 5.



MORE INFORMATION
The expected behavior is that no folder is created, because the user's logon request is denied. If the user tries many times to log on, many different folders named .xxx (where   is the name of the user whose logon attempt was denied) are created in the %SystemRoot%\Profiles folder.

Keywords: kbprb KB232308

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