Microsoft KB Archive/896939

= How to install a DeLorme Earthmate GPS device in Autoroute, in MapPoint, or in Streets & Trips =

Article ID: 896939

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft AutoRoute 2007
 * Microsoft AutoRoute 2007 with GPS Locator
 * Microsoft AutoRoute 2006
 * Microsoft MapPoint 2006 Standard Edition
 * Microsoft MapPoint 2004 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2007
 * Microsoft Streets & Trips 2007 with GPS Locator
 * Microsoft Streets & Trips 2006
 * Microsoft Streets & Trips 2005 Standard Edition
 * Microsoft Streets & Trips 2004 Standard Edition
 * Microsoft Streets & Trips 2003 Standard Edition

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SYMPTOMS
When you connect a DeLorme Earthmate GPS device to use with Microsoft Autoroute, with Microsoft MapPoint, or with Microsoft Streets & Trips, you cannot select the DeLorme GPS device. This issue occurs even though the device is working in the DeLorme Street Atlas program or in the Microsoft HyperTerminal.



CAUSE
This issue may occur if the following conditions are true:
 * The DeLorme GPS device is currently being used with another mapping program.
 * The DeLorme GPS device driver for the USB to Serial converter is not installed correctly.



RESOLUTION
To resolve this issue, follow these steps:  Install the DeLorme USB-to-Serial Driver by using the DeLorme driver disk, and then select the following option during the DeLorme driver software Setup:

I will be using Earthmate with DeLorme and/or non-DeLorme mapping programs and need to install the USB-to-serial drivers

Note If the DeLorme driver disk is available, download the driver from the following DeLorme Web page:

http://www.delorme.com

 When you are prompted to, choose the third-party option, not the Recommended option. Download and install the GPS Update. To download and install the GPS Update, visit the following DeLorme Web page:

http://www.delorme.com/support/supporttemplate.aspx?id=319

 After you download and install the update, follow the instructions for using the USB Earthmate GPS Receiver with Third-Party Software from the following DeLorme Web page:

http://www.delorme.com

  Configure the GPS Device in Autoroute, in MapPoint, or in Streets & Trips.

Microsoft Streets & Trips 2005
 Start Streets & Trips 2005.</li> On the Tools menu, click GPS Task Pane.</li> In the GPS Task Pane, click Configure GPS Receiver.</li> Click Scan to have Streets & Trips 2005 find the port that has the GPS device connected.</li></ol>

Microsoft Streets & Trips 2004 and earlier or Microsoft MapPoint 2004
<ol> Start your version of Streets & Trips or start MapPoint 2004.</li> On the Tools menu, click GPS Task Pane.</li> In the GPS Task Pane, click Configure GPS Receiver.</li> Click Communications Port (COM ), and then click OK, where   is the number of the COM port assignment that is listed in Device Manager.

Note To open Device Manager, click Start, click Run, type devmgmt.msc in the Open box, and then click OK.</li></ol> </li></ol>

<div class="moreinformation_section">

COM port information

 * Streets & Trips 2003 must use a COM port between one and nine for the device.
 * Streets & Trips 2004 must use a COM port between one and 20 for the device.

For more information about DeLorme GPS devices and their configuration in Microsoft Windows, visit the following DeLorme Web page:

http://www.delorme.com

The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

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Additional query words: GEO S&T S & T Streets & Trips Streets and Trips MapPoint Map Point AutoMap Auto Map Pocket Streets PocketStreets PS PStreets delorme earthmate not detected earth mate GPS COM Port Hyper terminal DeLorme Tripmate Earthmate USB Human Interface Device Serial PCMCIA NMEA

Keywords: kbtshoot KB896939

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