Microsoft KB Archive/320745

= OL2002: MAPI Named Properties Appear Incorrectly When You View a Public Folder =

Article ID: 320745

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q320745



SYMPTOMS
If you view a public folder that contains MAPI named properties, such as appointments, task, and user-defined fields, the data in the public folder may not appear correctly.



CAUSE
This problem may occur in a Microsoft Exchange Site that has multiple servers that house public folders with MAPI named properties. The client always correctly displays the public folder data on the first server where the public folder is opened. It does not correctly display data that is housed on a different server during the same client session.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Size     File name -  11-Apr-2002    129,536  Olkintl.msp 11-Apr-2002   712,192  Olkintl_admin.msp After the fix is installed, the following files will have the listed attributes or later:   Version       Size       File name ---  10.0.3729.0   571,720    Emsmdb32.dll 10.0.3729.0  833,864    Msmapi32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: SRF020312647173

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe KB320745

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