Microsoft KB Archive/186805

= Intermittent Stop 0xA in Srv.sys on Shutdown =

Article ID: 186805

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q186805



SYMPTOMS
During a system shutdown, Windows NT may display a blue screen with the following STOP error message:

STOP: 0x0000000A

IRQL_NOT_LESS_OR_EQUAL

Srv.sys

The parameters are unknown.



CAUSE
One cause of this problem is that Srvsvc.dll may unload the Srv.sys driver before it can finish all of the worker threads completely.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: virus scanning scanner 0xa

Keywords: kbhotfixserver kbqfe kbbug kbfix KB186805

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