Microsoft KB Archive/240344

= SMS: Clients Do Not Report Advertisement Status =

Article ID: 240344

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q240344



SYMPTOMS
After you create a new advertisement and verify that it has run on a targeted client, the advertisement status may not be updated with Received, Failures, Programs Started, Program Errors, or Program Success. All values stay at zero, regardless of the advertisements that are running.



CAUSE
This behavior can occur if Milestone client status messages have been disabled and clients are no longer generating the status messages required to update the Advertisement Status fields, or if Milestone server component status messages are not being reported into the SQL database.



RESOLUTION
To turn client status messages back on, navigate to Site Database, Site Code-Name, Site Settings, Component Configuration, and then Status Reporting (properties). Verify that the Report All Milestones option is enabled for Client Component Status Reporting.



MORE INFORMATION
By default, the Report All Milestones and Report Details On Failure options for both Client Component Status Reporting and Server Component Status Reporting are enabled.

Additional query words: prodsms

Keywords: kbprb KB240344

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