Microsoft KB Archive/234934

Zone Err Msg: SmartUpdate Failed: JAR Archive Failed Security…

PSS ID Number: Q234934 Article last modified on 06-14-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == MSN Gaming Zone == 

= SYMPTOMS =

When you attempt to install the MSN Gaming Zone plug-in, you may receive the following error message:

SmartUpdate Failed: JAR Archive failed security check. Issuer certificate is invalid.

= CAUSE =

This behavior can occur if both of the following conditions are true:


 * The MSN Gaming Zone Java Archive (.jar) file or plug-in does not have the necessary certificate settings to be installed.
 * You use Netscape Navigator to connect to the MSN Gaming Zone.

= RESOLUTION =

To resolve this issue, modify the certificate settings in Netscape Navigator. To do this:


 * 1) Start Netscape Navigator.
 * 2) Click Security.
 * 3) Under Certificates, click Signers.
 * 4) In the list of certificates, click Verisign Class 3 Primary CA, and then click Edit.
 * 5) Click to select the following check boxes:
 * 6) * “Accept this Certificate Authority for Certifying network sites”
 * 7) * “Accept this Certificate Authority for Certifying e-mail users”
 * 8) * “Accept this Certificate Authority for Certifying software developers”
 * 9) Click OK, and then click OK again.

If the issue continues to occur, create a new Netscape Navigator profile. To do this:


 * 1) Quit Netscape Navigator.
 * 2) Click Start, point to Program Files, point to Netscape, point to Utilities, and then click User Manager Profile.
 * 3) Click New.
 * 4) Follow the instructions on the screen to create a new profile.
 * 5) Click Finish, and then restart Netscape Navigator.

Additional query words: msngz igz active-x controls jscript

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========================================================= Keywords : kb3rdparty kbenv kberrmsg kbimu Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.