Microsoft KB Archive/194215

= SideWinder Err Msg: Setup Can't Install the Gpsecure.sys File... =

Article ID: 194215

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft SideWinder Game Device software
 * Microsoft SideWinder Game Controller software 4.0

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This article was previously published under Q194215



Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.



SYMPTOMS
When you try to install the Microsoft SideWinder Game Controller software, you may receive either of the following error messages:

Setup can't install the GPSECURE.SYS file and cannot complete installation. It may be the disk or an undefined compatibility issue. Remove the setup disk, restart your computer, and rerun Setup.

Setup can't install the ACTIVA~1.EXE file and cannot complete installation.



CAUSE
This behavior can occur if any of the following conditions are true:
 * Norton AntiVirus is running on your computer.
 * An undefined compatibility issue exists.
 * The SideWnder Game Controller software CD-ROM is damaged.



RESOLUTION
Important These steps may increase your security risk. These steps may also make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We recommend the process that this article describes to enable programs to operate as they are designed to, or to implement specific program capabilities. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this process in your particular environment. If you choose to implement this process, take any appropriate additional steps to help protect your system. We recommend that you use this process only if you really require this process.

Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.

For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:

129972 Computer viruses: description, prevention, and recovery

To resolve this issue, restart your computer, quit Norton AntiVirus, and then run the Setup program again. To do this, follow these steps:
 * 1) Remove the installation CD from the CD drive.
 * 2) Restart the computer.
 * 3) Right-click the Norton AntiVirus icon on the taskbar, and then click Disable Auto-Protect.
 * 4) Run the Microsoft SideWinder Game Controller Software Setup program again.



MORE INFORMATION
WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion. This issue has been reported to occur if a file from a prior installation of a Thrustmaster game controller remains on the computer. To resolve this issue:
 * 1) Click Start, Point to Find, and then click Files or Folders.
 * 2) In the Named box, type tm.exe.
 * 3) In the Look in box, click My Computer, and then click Find Now.
 * 4) In the list of found files, right-click the Tm.exe file (if it exists) located in the Windows\System folder, and then click Rename.
 * 5) Type tm.old, and then press ENTER.
 * 6) Close the Find: Files Named Tm.exe window.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 3.00 side winder gaming device nav load

Keywords: kb3rdparty kberrmsg kbhardware kbprb kbsetup KB194215

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