Microsoft KB Archive/197006

= New User Accounts May Not Be Permitted to Use User Profiles =

Article ID: 197006

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q197006



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
If you create a new user account that uses an existing user profile, you may experience any of the following issues:

 The user cannot use existing user profile settings. When you start Microsoft Exchange or Microsoft Outlook, you may receive the following error message:

There is not enough memory or system resources to complete this

action. Try closing some windows and performing the action again.

 The incorrect wallpaper is displayed.



CAUSE
This issue occurs because the new user account has a different Security ID (SID) than the user account that you used to create the existing user profile.



RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To work around this issue, you can add the new user account to the local Administrators group to allow full permissions to the new user account:


 * 1) Click Start, point to Programs, point to Administrative Tools, and then click User Manager (or User Manager For Domains).
 * 2) In the Groups column, double-click Administrators, and then click Add.
 * 3) In the Names box, double-click the user name you want to add, and then click OK.
 * 4) Click OK, and then quit User Manager.

To resolve this issue, give the user account permission to the appropriate HKEY_USERS key in the registry:


 * 1) Click Start, click Run, and then type regedt32.exe.
 * 2) On the Window menu, click HKEY_USERS On Local Machine, and then click the appropriate user SID.
 * 3) On the Security menu, click Permissions, and then click Add.
 * 4) In the Names box, double-click the user name that you want to add, click Full Control in the Type Of Access box, and then click OK.

NOTE: If the name you want is not listed in the Users box, click Show Users to display additional users.
 * 1) Click to select the "In the Replace Permission on Existing Subkeys" check box, click OK, and then quit Registry Editor.



STATUS
This behavior is by design.

Additional query words: rights restricted original

Keywords: kbenv kberrmsg kbprb KB197006

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