Microsoft KB Archive/317692

= Unable to Map Error Code 1240 =

Article ID: 317692

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q317692



SYMPTOMS
A server may log the following event:

Event Type: Error

Event Source: Server

Event Category: None

Event ID: 2510

Date: date

Time: time

User: N/A

Computer: computer name

Description:

The server service was unable to map error code 1240.



CAUSE
The Server service could not find the correct message to which to map this error code.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems determined to be at risk of attack. Please evaluate your system's physical accessibility, network, and Internet connectivity, and other factors to determine the degree of risk to your system. If your system is sufficiently at risk, Microsoft recommends that you apply this fix. Otherwise, wait for the next Windows NT service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

The English version of this fix should have the following file attributes or later:

  Date         Time   Version            Size    File name -  22-Feb-2002  17:28  4.0.1381.7135      73,488  Srvsvc.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The hotfix that is described in this article makes it possible for the correct message to be logged.

The error message that is described in the &quot;Symptoms&quot; section of this article is an attempt to notify an admistrator that the Server service returned the following error:

ERROR_LOGIN_WKSTA_RESTRICTION

Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kbqfe KB317692

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