Microsoft KB Archive/331988

= Bugcheck 0x000000FE Under Stress with USB 2.0 Hard Disks =

Article ID: 331988

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Home Edition

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This article was previously published under Q331988





SYMPTOMS
When a computer that is running Windows XP is accessing USB 2.0 hard disks under heavy stress conditions, you may receive a bugcheck 0xFE message similar to the following:

BUGCODE_USB_DRIVER (fe)

In a USB Driver bugcheck, the first parameter is a USB bugcheck code that has the following arguments:
 * Argument 1: 00000002, BAD_URB. The USB client driver has submitted a USB Request Block (URB) that is still attached to another Input/Output (I/O) request packet (IRP) that is still pending in the USB driver.
 * Argument 2: 8162ea78,.
 * Argument 3: 81707950,.
 * Argument 4: 8156db7c,.



CAUSE
This behavior occurs because in the NT Kernel two threads try to start an I/O operation on the same packet.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version        Size       File name     SP Level --  12-Nov-2002  23:21  5.1.2600.106   1,848,320  Ntkrnlmp.exe  SP1 12-Nov-2002 23:21  5.1.2600.106   1,902,080  Ntkrnlpa.exe  SP1 12-Nov-2002 23:21  5.1.2600.106   1,874,944  Ntkrpamp.exe  SP1 12-Nov-2002 23:21  5.1.2600.106   1,880,064  Ntoskrnl.exe  SP1 13-Nov-2002 00:28  5.1.2600.1143  1,892,352  Ntkrnlmp.exe  SP2 13-Nov-2002 00:28  5.1.2600.1143  1,948,160  Ntkrnlpa.exe  SP2 13-Nov-2002 00:28  5.1.2600.1143  1,921,024  Ntkrpamp.exe  SP2 13-Nov-2002 00:28  5.1.2600.1143  1,924,480  Ntoskrnl.exe  SP2



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbbug kbfix kbqfe kbwinxppresp2fix KB331988

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