Microsoft KB Archive/158492

= WD97: "Word Cannot Obtain..." Inserting Object on Banyan Vines =

Article ID: 158492

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q158492





SYMPTOMS
If you attempt to insert an object from a Banyan Vines server to Word document, if you use the Create From File tab (Insert Object dialog box), you may receive the following error message

Word cannot obtain the data for the link.

where is the path to the source file.



CAUSE
This problem occurs when the source file on the Banyan Vines server is closed.



WORKAROUND
To work around this problem, use one of the following methods:

Method 1. Move the object to your the local hard disk before you insert the object.

Method 2. Open the source file on the Banyan Vines server before you insert the object.

Note that when you use this method, the object may be inserted in a default size. For example, if you are inserting a Microsoft Excel object, the object will contain 7 columns and 10 rows, regardless of the size of the worksheet object.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 8.0 word8 word97

Keywords: KB158492

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