Microsoft KB Archive/923186

= Description of the Project 2003 post-Service Pack 2 hotfix package: July 31, 2006 =

Article ID: 923186

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Project Professional 2003
 * Microsoft Office Project Standard 2003

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SUMMARY
This article describes the Microsoft Office Project 2003 issue that is fixed in the Project 2003 post-Service Pack 2 hotfix package that is dated July 31, 2006.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



List of issues that this hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  When you try to print a project plan in Project 2003, the plan is not printed. Additionally, you receive the following error message:

The printer connection isn't working. Check your printer connections, and then try again.

This problem may occur when the printer is part of a clustered print server.





Service pack information
This problem was first corrected in Project 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Project 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

873459 How to obtain the latest service pack for Project 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix package is a post-Project 2003 Service Pack 2 hotfix package. To install the hotfix package, you must have Project 2003 Service Pack 2 installed. For more information about Project 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

873459 How to obtain the latest service pack for Project 2003

Restart information
You do not have to restart your computer after you apply this hotfix package.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Additional notes

 For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



Additional query words: PRJ PRJ2003 Project2003 project2003 project2k3 project11 prj2003 prj2k3 prj11

Keywords: kberrmsg kbbug kbfix kbprint kbqfe kbpubtypekc kbhotfixrollup kbexpertiseinter kbhotfixserver kbproject2003presp3fix kbproject2003sp3fix KB923186

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