Microsoft KB Archive/933612

= A mail program cannot connect to an Exchange Server 2007 server by using SSL over SMTP port 587 =

Article ID: 933612

Article Last Modified on 10/11/2007

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APPLIES TO

 Windows Mail in Windows Vista, when used with:  Windows Vista Home Basic

 Windows Vista Home Premium

 Windows Vista Ultimate

 Windows Vista Business</li></ul>

 Windows Vista Enterprise</li></ul>

 Windows Vista Starter</li></ul>

 Windows Vista Home Basic 64-bit edition</li></ul>

 Windows Vista Home Premium 64-bit edition</li></ul>

 Windows Vista Ultimate 64-bit edition</li></ul>

 Windows Vista Business 64-bit edition</li></ul>

 Windows Vista Enterprise 64-bit edition</li></ul> </li> Microsoft Outlook Express 6.0, when used with:  <li>Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul>

<ul> <li>Microsoft Windows Server 2003, Enterprise Edition</li></ul>

<ul> <li>Microsoft Windows Server 2003, Standard x64 Edition</li></ul>

<ul> <li>Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

<ul> <li>Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

<ul> <li>Microsoft Windows XP Home Edition</li></ul>

<ul> <li>Microsoft Windows XP Professional</li></ul>

<ul> <li></li></ul> </li></ul>

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<div class="symptoms_section">

SYMPTOMS
When a mail program tries to connect to a Microsoft Exchange Server 2007 server by using Secure Sockets Layer (SSL) over Simple Mail Transfer Protocol (SMTP) port 587, the connection cannot be completed.

This problem occurs if one of the following conditions is true:
 * You are running Windows Mail on a computer that is running Windows Vista.
 * You are running Outlook Express on a computer that is running Microsoft Windows XP with Service Pack 2.
 * You are running Outlook Express on a computer that is running Microsoft Windows Server 2003 with Service Pack 1.

Note By default, Exchange 2007 uses port 587 for SSL connections.

<div class="cause_section">

CAUSE
This problem occurs because Outlook Express and Windows Mail use port 25 for SSL connections. By default, Exchange 2007 uses port 587 for SSL connections.

<div class="resolution_section">

RESOLUTION
To resolve this problem, apply the hotfix to the operating system on which you are running Outlook Express or Windows Mail.

Update for Windows XP (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=6E550476-68F5-493C-A40E-504EEF6001A2

Update for Windows XP x64 Edition (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=7DEA7920-C1BE-486E-90D3-33A4ECA6F501

Update for Windows Server 2003 (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=0E3D20C4-B5F5-4284-99D2-53283E86ECE2

Update for Windows Server 2003 for Itanium-based Systems (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=4ECE6408-2348-486C-8018-DB500054BAC3

Update for Windows Server 2003 x64 Edition (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=433FC423-E63E-4E97-A69D-126489A24018

Update for Windows Vista (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=A3757DBB-EE4D-45E7-85EB-AB2CD5935944

Update for Windows Vista for x64-based Systems (KB933612)
http://www.microsoft.com/downloads/details.aspx?FamilyId=80545881-2385-478A-92E6-6A2790FB1B8C

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, Itanium-based versions
<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc atdownload kbwinxppresp3fix kbwinxpsp3fix kbexpertiseinter kbhotfixserver kbwinserv2003presp2fix KB933612

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