Microsoft KB Archive/905812

= The navigation bar in the Outlook Web Access list view is distorted when you try to load the e-mail view in Outlook Web Access on a Windows Server 2003-based client computer =

Article ID: 905812

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
When you try to load the e-mail view in Microsoft Outlook Web Access on a Microsoft Windows Server 2003-based client computer, the navigation bar in the Outlook Web Access list view is distorted. Additionally, the e-mail list views never fully load. You may receive a message that states that certain content is being blocked if the site that you are trying to access is not in the &quot;Trusted sites&quot; zone.



CAUSE
This issue occurs after you enhance the Microsoft Internet Explorer security configuration on a Windows Server 2003-based client computer. The security configuration of the Internet Explorer browser prevents Outlook Web Access from loading correctly unless the Outlook Web Access client address is added as a trusted site.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Internet Explorer on the Windows Server 2003-based client computer.
 * 2) On the Tools menu, click Internet Options.
 * 3) Click the Security tab, click the Trusted sites zone, and then click Sites.
 * 4) Type the Outlook Web Access client address, click Add, and then click OK two times.

Additional query words: XCCC, OWA

Keywords: kbprb kbexchowa kbqfe kbfix kbbug kbexchange2003presp1fix kbpubtypekc KB905812

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