Microsoft KB Archive/289082

= FTP virtual directories do not appear when you save to FTP server in Visio =

Article ID: 289082

Article Last Modified on 11/28/2006

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APPLIES TO


 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007
 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition
 * Microsoft Visio Network Center

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This article was previously published under Q289082



SYMPTOMS
When you try to save a file to a virtual directory on a File Transfer Protocol (FTP) site, one of the following behaviors may occur:
 * Virtual directories are not displayed in the Save As dialog box (on the File menu, click Save As). Only the physical directories under the root directory of the FTP server are displayed.

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 * You cannot add the path to a virtual directory in the Add/Modify FTP Locations dialog box. (On the File menu, click Save As. In the Save As dialog box, click Add/Modify FTP Locations in the Save in list.)

For example, if you try to type the path to a virtual directory, such as ftp://ftp.mysite.com/dir, the Add button is unavailable (appears dimmed).



CAUSE
A virtual directory is an alias that the FTP server uses to get data that may not be in the same physical location as the root directory of the FTP site. Many companies set up virtual directories so that they can control security on the FTP site. If the FTP server on which you are trying to save is set up this way, you cannot save your document to your directory (unless it is under the root directory of the server).

Additional query words: VSO2007 VSO 2003 fttp prb file transfer protocol VSO2003 VSO2002

Keywords: kbprb KB289082

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