Microsoft KB Archive/264467

= Visio2000: The Paper Size Is Reset to Letter =

Article ID: 264467

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Technical Edition

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This article was previously published under Q264467



SYMPTOMS
In Visio 2000 Technical Edition, the paper size is reset to Letter when you open any of the following templates:
 * Home Plans
 * Floor Plans
 * Plant Layout
 * Reflected Ceiling Plans
 * Site Plans



RESOLUTION
To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 Visio: How to Obtain Microsoft Visio 2000 Service Release 1 (SR-1)



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.



Steps to Reproduce the Behavior

 * 1) Install a printer.
 * 2) Set the printer default paper size to Executive.
 * 3) Start Visio.
 * 4) Open any one of the following templates:
 * 5) * Home Plans
 * 6) * Floor Plans
 * 7) * Plant Layout
 * 8) * Reflected Ceiling Plans
 * 9) * Site Plans
 * 10) On the File menu, click Page Setup, and then click the Print Setup tab in the Page Setup dialog box.

Note that the paper size is Letter.

Additional query words: sr1

Keywords: KB264467

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