Microsoft KB Archive/249092

= PUB2000: Attachment Is Not Sent When You Use Fax Mail Transport =

Article ID: 249092

Article Last Modified on 11/4/2002

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APPLIES TO


 * Microsoft Publisher 2000 Standard Edition

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This article was previously published under Q249092



SYMPTOMS
If you send an e-mail message that contains an attached Publisher 2000 file to a fax printer, you experience the appropriate symptom for your operating system when you select a fax printer that is not your default printer in Fax Mail Transport properties in Microsoft Outlook:

Microsoft Windows 95 or Microsoft Windows 98
The e-mail message is sent to the fax printer that is selected in Fax Mail Transport properties, but the attachment is sent to your default printer.

Microsoft Windows NT 4.0
The attachment is paused in the spooler, waiting for the e-mail message to be sent.

Because the e-mail message is sent to the fax printer that is selected in Fax Mail Transport properties, the attachment remains paused in the spooler.



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: mspub pub2k 9.0 pub9 attached hangs stuck

Keywords: kbbug kbfix kbinterop kbprint kbenv KB249092

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