Microsoft KB Archive/243415

= Your Computer Running Windows NT 4.0 Hangs Using MO Drives =

Article ID: 243415

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q243415



SYMPTOMS
When you use programs on your computer running Windows NT with MO drives attached, your computer stops responding (hangs) when transferring a large amount of data to or from the MO drives.



CAUSE
This problem occurs because when an error (bad sector) occurs, the object the file system driver was working on is not released for other uses.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Time    File Name     Platform --  09/24/99   15:55   Fastfat.sys   Alpha 09/24/99  15:57   Fastfat.sys   Intel



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB243415

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