Microsoft KB Archive/298808

= OFFXP: Error Message When You Use the Custom Maintenance Wizard with a Non-Enterprise Edition =

Article ID: 298808

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Developer Edition

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This article was previously published under Q298808



SYMPTOMS
When you attempt to use the Custom Maintenance Wizard (CMW) with a non-Enterprise (Retail) edition of Office XP, you receive the following error message:

The Office Custom Maintenance Wizard cannot use this MSI. See the Office Resource Kit website at http://www.microsoft.com/office/ork for more information about this wizard and the MSIs it is allowed to use.



CAUSE
The Custom Maintenance Wizard from the Microsoft Office XP Resource Kit can only be used with Windows Installer packages (.msi) that come from Enterprise editions of Office XP.



RESOLUTION
To resolve this issue and use the Custom Maintenance Wizard for Office XP, you must reference an .msi file from an Enterprise edition of Office XP.



MORE INFORMATION
For additional information about Enterprise editions of Office, click the article number below to view the article in the Microsoft Knowledge Base:

290134 HOW TO: Determine Whether You Have a Retail or Enterprise Edition of Office

