Microsoft KB Archive/299412

= The Hotmail Data file is not deleted when you delete a Hotmail profile =

Article ID: 299412

Article Last Modified on 3/28/2007

-

APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

-



This article was previously published under Q299412



SYMPTOMS
When you delete a profile that contains a Hotmail account in Microsoft Outlook, the Data (.pst) file that is associated with the Hotmail account is not automatically deleted.



WORKAROUND
To work around this problem, manually delete the Data (.pst) file from your hard disk. Hotmail Data files are located in the following default locations:  For computers that are running Microsoft Windows XP or Microsoft Windows 2000:

C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook

 For computers that are running Microsoft Windows 98 or Microsoft Windows Millennium Edition (Me):

C:\Windows\Application Data\Microsoft\Outlook



The following is the naming syntax for Hotmail Data files:

Hotmail-########.pst



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbnoOfficeAlertID ol12 ol2007 OL2003

Keywords: kbbug kbpending KB299412

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.