Microsoft KB Archive/118309

= CONN: Mail Conn 3.2 Installer Incompatible with PowerTalk =

Article ID: 118309

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Mail for AppleTalk Networks 3.1c
 * Microsoft Mail for AppleTalk Networks 3.1d

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This article was previously published under Q118309



SYMPTOMS
If you try to install the Microsoft Mail Connection 3.2 Gateway on a Macintosh running the PowerTalk Extension, the Installer launches but you cannot get past the initial screen.



CAUSE
There is an INIT conflict between the Installer program and the PowerTalk Extension.



RESOLUTION
Move the PowerTalk Extension from the Extensions Folder and onto the Desktop, then restart the Macintosh. After installing the Gateway, you can move the PowerTalk Extension back to the Extensions folder.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: KB118309

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