Microsoft KB Archive/138113

Money: Dial Command Returns Error Message

PSS ID Number: Q138113 Article last modified on 08-18-1998

WINDOWS:4.0,4.0a,5.0,98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 5.0 for Windows 95 == Microsoft Money versions 4.0, 4.0a for Windows 95 == 

= SYMPTOMS =

When you try to use the Dial command in Microsoft Money, you receive the following error message:

There is no application on your system registered to place the call. If you have Dialer.exe on your system, you can set it up to do this by checking the appropriate box in it’s options. (Or it could be that Dialer.exe is missing.)

= CAUSE =

The Dial command requires Phone Dialer, a communications component of Windows. Money sends commands to the Phone Dialer to complete the Dial command.

The error message also can occur if the Use Phone Dialer option is turned off. This option is activated by default.

= RESOLUTION =

Install the Windows Phone Dialer and turn on the Use Phone Dialer option.

NOTE: Make sure you have your Windows 95 disks or compact disc available in case Setup needs to install the Phone Dialer from the program disks.

Installing Phone Dialer
To install Phone Dialer, follow these steps:


 * 1) Click the Start button, point to Settings, and then click Control Panel.
 * 2) Double-click the Add/Remove Programs icon.
 * 3) Click the Windows Setup tab.
 * 4) Click to select Communications, and then click Details.
 * 5) Make sure the Phone Dialer box contains a check mark.
 * 6) Click OK, and then click Apply.

Activating the Use Phone Dialer Option
To turn on the Use Phone Dialer option, follow these steps: and then click Phone Dialer.


 * 1) Click the Start button, point to Programs, point to Accessories, (point to Communications in Windows 98) and then click Phone Dialer.
 * 2) On the Tools menu, click Connect Using.
 * 3) Make sure the “Use Phone Dialer to handle voice call requests from other programs” check box contains a check mark.
 * 4) Click OK.

Additional query words: w_money dial error payee details auto-dial autodial errors dial this number 97 6.0 7.0 monkey ====================================================================== Keywords : kbenv kberrmsg kbdta kbonline Version : WINDOWS:4.0,4.0a,5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.