Microsoft KB Archive/245597

= Exchange 2000 Setup cannot cycle the Directory Service on the Exchange Server 5.5 Computer =

Article ID: 245597

Article Last Modified on 3/12/2007

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q245597





SYMPTOMS
During Microsoft Exchange 2000 Server setup, you may receive the following error message:

Setup was unable to cycle the Directory service on the Exchange 5.5 server



CAUSE
If you choose to join an existing Exchange Server 5.5 site during Exchange 2000 setup, the Exchange 2000 server verifies that the account used to start Exchange 2000 Setup has the permissions required to stop and restart services on the computer running Exchange Server 5.5.



WORKAROUND
Before you run Setup, run the net use command to the ipc$ share on the Exchange Server 5.5 computer while using the Administrator account (from the same Microsoft Windows NT domain that the Exchange Server 5.5 computer resides in). For example:

net use \\ \ipc$ / \

Note To display the administrator password, use the following command:

net use \\target_5_5_server\ipc$ /user:5_5_NT_Domain\Administrator password

If you want the system to prompt the user for the password, use the following command:

net use \\ \ipc$ / \Administrator *

When you use the * parameter, the password is not displayed when you type it at the password prompt.

Additional query words: exch2kp2w

Keywords: kberrmsg kbprb KB245597

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.