Microsoft KB Archive/98507

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HP PaintJet XL Prints from Paper Tray with Manual Feed Option

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Q98507

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
If you have configured your printer driver for manual feed and you print to a Hewlett-Packard (HP) PaintJet XL, the printer takes the paper from the paper tray if you issue the Print command before you place a piece of paper in the manual feeder.

CAUSE
If you issue the Print command and no paper has been placed in the manual feeder, the printer draws paper from the paper tray and pauses. The Manual Feed Mode light comes on, and Print Manager prompts you to insert paper. When you choose OK (even after placing paper in the manual feeder), the output is printed on the page taken from the paper tray.

WORKAROUND
To work around this situation, place a piece of paper in the manual feeder before you issue the Print command. When Print Manager asks for paper to be inserted, choose OK; the page will be manually fed to the printer.

Additional query words: 3.10

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311