Microsoft KB Archive/239384

= Works: "Program Not Found" Error Message When You Select a Task =

Article ID: 239384

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works Suite 2000
 * Microsoft Works 6.0
 * Microsoft Works Suite 2001

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This article was previously published under Q239384



SYMPTOMS
In the Microsoft Works Task Launcher, when you click a task that contains a Web link, you may receive the following error message:

Program Not Found

Windows cannot find the program.

This program is needed for opening files of type 'URL-HyperText Transfer Protocol'.

Location of Program:

c:\

If you click Cancel, you receive the following error message:

The Works Task Launcher cannot access the task you selected. Necessary files may be missing, corrupted, or may have been deleted. To restore or replace files, reinstall Works, and then try starting the task again. If you no longer use the task, with the right mouse button, click the task name, and then click Delete.

If you type a path to Microsoft Internet Explorer in the path box, and then click OK, Internet Explorer starts.

You can also click Locate, browse to Internet Explorer's location, and then click OK to start Internet Explorer.



CAUSE
This behavior can occur if the following conditions are true:
 * The default Web browser on your computer is Netscape Navigator 4.x.
 * You remove Netscape Navigator 4.x before you start the Works Task Launcher.



RESOLUTION
To resolve this issue, configure Internet Explorer to be your default Web browser:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) Click the Programs tab.
 * 4) Click to select the Internet Explorer should check to see whether it is the default browser check box.
 * 5) Click OK, and then quit Internet Explorer.
 * 6) Restart the computer.
 * 7) Start the Works Task Launcher.
 * 8) Select the task that contains the Web link, and then click Yes to select Internet Explorer to be your default Web browser.



MORE INFORMATION
When you remove Netscape Navigator 4.x, Internet Explorer does not automatically become your default Web browser.

Additional query words: w_works works2k hyperlink msie

Keywords: KB239384

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