Microsoft KB Archive/276334

= Windows 2000 May Not Hibernate If You Install PGP Desktop Security 6.5.3 or PGP Freeware =

Article ID: 276334

Article Last Modified on 4/19/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-



This article was previously published under Q276334



SYMPTOMS
When you install PGP Desktop Security 6.5.3 or PGP Freeware, your computer may not be able to use Hibernate mode or Standby mode and you may receive an error message that the keyboard driver prevented your computer from hibernating.



CAUSE
This behavior can occur if you are using PGP Desktop Security 6.5.3 and you turn on the PGPDisk feature.



RESOLUTION
To resolve this behavior, download the fix from Network Associates Inc. (NAI):

http://www.mcafee.com/us/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
This behavior has been reported to occur on Gateway Solo 9300 and IBM ThinkPad 600 type 2645-850 computers.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: thinkpad gateway 2645 850 9300 solo 600

Keywords: kbprb kbsecurity kbtrusts KB276334

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.