Microsoft KB Archive/303048

= You receive a &quot;Please wait while the wizard initializes...&quot; error message when the Activation Wizard dialog box appears =

Article ID: 303048

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Visio 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q303048



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you start one of the Microsoft Office programs that is listed in the &quot;Applies to&quot; section, the Activation Wizard dialog box appears, but then the wizard stops responding (hangs). The only text that appears is the following:

Please wait while the wizard initializes...



CAUSE
This behavior may occur if the Windows Script files for your computer are missing or are damaged (corrupted).



RESOLUTION
To resolve this behavior, follow these steps:  Close the Activation Wizard dialog box. Quit all Office programs. Visit the following Microsoft Web site:

http://www.microsoft.com/downloads

 Click Windows Script in the Product/Technology dropdown list, and then click Go. Depending on your operating system, click one of the following options:  Windows Script 5.6 for Windows 2000 and XP</li> Windows Script 5.6 for Windows 98,Windows Millennium Edition, and Windows NT 4.0</li></ul> </li> Click Download.</li> Click Open to start the installation.</li></ol>

After the Windows Script files update is completed, start any Office program.

Additional query words: OFFXP prb lock frozen hang corrupt scripting

Keywords: kbstartprogram kbtshoot kbprb KB303048

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