Microsoft KB Archive/82481

{|
 * width="100%"|

Error: Unable to Retain Printer Codes

 * }

Q82481

-

The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

-

SYMPTOMS
When you upgrade to Microsoft Windows 3.1 or 3.11 over Windows 3.0, the following error message may be displayed:

Unable to retain printer codes.

Use default printer codes.

CAUSE
This error message is displayed if the Generic Text printer driver is being used in Windows 3.0. The Windows 3.1 Setup program does not preserve printer codes for this driver.

WORKAROUND
If this error message is displayed, you may need to reinstall the Windows 3.0 printer driver.

Additional query words: 3.10 3.11

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311