Microsoft KB Archive/922188

= Error message when you try to send mail from Groove Enterprise Management Server (EMS): &quot;The page cannot be displayed&quot; =

Article ID: 922188

Article Last Modified on 2/27/2007

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APPLIES TO


 * Groove Enterprise Management Server 3.1
 * Groove Enterprise Management Server 3.0
 * Groove Enterprise Management Server 2.5

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SYMPTOMS
When you try to send mail from Groove Enterprise Management Server (EMS) that is running on Windows 2000, you may receive an error message that resembles the following:

The page cannot be displayed.



CAUSE
This problem occurs when EMS cannot find Microsoft Outlook Express. The problem may occur if you cancel installation of Outlook Express when you install Internet Explorer.



RESOLUTION
To resolve this problem, reinstall Internet Explorer and make sure that the installation of Outlook Express finishes.

Additional query words: TCN-02075

Keywords: kbprb kbexpertiseinter kbtshoot KB922188

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