Microsoft KB Archive/192736

= STOP 0x0000000A Blue Screen on Alpha AXP =

Article ID: 192736

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q192736



SYMPTOMS
Digital Alpha AXP computers running Windows NT 4.0 may display the following blue screen STOP message:

STOP 0x0000000A (0x00000004, 0x00000003,0x00000000,0x80012d90)

IRQL_NOT_LESS_OR_EQUAL

NOTE: The first three parameters are always the same, but the fourth parameter varies depending on system configurations.



CAUSE
This error occurs because of a problem in the hardware abstraction layer (HAL) on Alpha AXP computers.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 0xa

Keywords: kbbug kbfix KB192736

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