Microsoft KB Archive/324345

= You receive an SSL Certificate error message when you view public folders in Exchange System Manager =

Article ID: 324345

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Service Pack 2

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This article was previously published under Q324345



SYMPTOMS
When you use Exchange System Manager to view public folders in Exchange 2000, you may receive the following error message:

The SSL certificate server name is incorrect.

ID no: c103b404

Exchange System Manager

You may also receive the following additional error messages:

The connection was aborted. Ensure that the settings on your default Web site are correct and refresh the Public Folder Tree

ID no: c103b402

Exchange System Manager

The token supplied to the function is invalid.

ID no: 80090308

Exchange System Manager



CAUSE
This issue may occur in the following situations:
 * You do not have the Fully Qualified Domain Name (FQDN) of the server on the Secure Sockets Layer (SSL) certificate.
 * An SSL certificate is incorrectly published to the Exadmin virtual root in Internet Information Services (IIS).



RESOLUTION
To resolve this issue, use one of the following methods:
 * Publish a new SSL certificate that has the FQDN of the Exchange 2000 server to the IIS server.
 * Remove SSL from the Exadmin virtual root in IIS:
 * Click Start, point to Programs, click Administrative Tools, and then click Internet Services Manager.
 * Click your server, and then expand the Web site that contains the Exadmin virtual root (the default Web site is &quot;Default Web Site&quot;).
 * Right-click Exadmin, and then click Properties.
 * Click the Directory Security tab.
 * Under Secure Communications, click Edit.
 * Click to clear the Require secure channel (SSL) check box. If Require 128-bit encryption is shaded, click to select Require secure channel (SSL), click to clear Require 128-bit encryption, and then click to clear the Require secure channel (SSL) check box again.
 * Click OK two times.
 * Restart Exchange System Manager.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

279863 Error 80004005 when you expand Exchange 2000 public folders in Exchange System Manager

289492 You receive the &quot;The operation failed. ID no: 80004005&quot; error message when you try to expand public folders in Exchange 2000 Server System Manager

319574 How to use certificates with virtual servers in Exchange 2000 Server

Additional query words: ssl public folder certificate esm XADM

Keywords: kbprb KB324345

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