Microsoft KB Archive/320946

= PRB: MSDTC Service Must Be Started to Install Application Center 2000 =

Article ID: 320946

Article Last Modified on 5/2/2002

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APPLIES TO


 * Microsoft Application Center 2000 Standard Edition

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This article was previously published under Q320946



SYMPTOMS
When you try to install Application Center 2000, you receive the following error message:

&quot;Internal Error 2744. register_CLBSetup.exe,

C:\Program Files\Microsoft Application

Center\CLBSetup.exe /i The program experienced an

internal error. If ths condition persists, restart the

application or contact your support personnel.&quot;

When you run the ACCOMPlusVerify tool to correct the Register_clbsetup.exe error, you receive the following error message:

&quot;8004e00f: Error retrieving COM+ catalog collection. Ensure COM+ is installed correctly.&quot;



CAUSE
The Microsoft Distributed Transaction Coordinator (MSDTC) server is not running. Application Center 2000 must use MSDTC to have access to the COM+ catalog. Application Center 2000 requires access to the COM+ catalog for installation.



RESOLUTION
Verify that the MSDTC service is started.



STATUS
This behavior is by design.

