Microsoft KB Archive/284334

= OL2002: Cannot Send Link in E-mail from Internet Explorer =

Article ID: 284334

Article Last Modified on 7/27/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Windows NT 4.0

-



This article was previously published under Q284334



SYMPTOMS
When you try to send a link by e-mail in Microsoft Internet Explorer 5.01, you may receive the following error message:

The action could not be completed

This behavior occurs on a computer that is running Outlook 2002, Windows NT Server 4.0, and Exchange Server 5.5.



CAUSE
This behavior can occur because the Exchange Server Setup program replaces some of the Messaging Application Programming Interface (MAPI) files that exist in the C:\Windows\System32 folder. Simple MAPI is using the files from the C:\Windows\System32 folder rather than the files in the Program Files\Common Files\System\Mapi\1033 folder. Exchange Server 5.5 and Outlook 2002 should not exist on the same computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB284334

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.