Microsoft KB Archive/97153

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Norton Desktop Unmounts DoubleSpace-compressed Bernoulli Drive

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Q97153

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11
 * Microsoft Windows for Workgroups versions 3.1, 3.11
 * Microsoft MS-DOS operating system versions 6.0, 6.2

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SYMPTOMS
If you run Symantec's Norton Desktop for Windows or Central Point Software's PC Tools for Windows, your DoubleSpace-compressed Bernoulli drive(s) may unmount when you start Windows or when you choose to refresh the display. Choosing the Bernoulli drive letter in File Manager shows one file called READTHIS.TXT. If opened, the file states:

This disk has been compressed by MS-DOS DBLSPACE.

To make this disks contents accessible change to the

drive and type: DBLSPACE /MOUNT

CAUSE
This problem occurs when you use older Bernoulli drivers.

RESOLUTION
To work around this problem, update your Bernoulli drivers to version 1.21 or later.

Norton Desktop for Windows, PC Tools for Windows, and Bernoulli drives are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: ndw 3.0a 3.00 3.00a 3.10 3.1 3.11 6.00 6.20 dos6 dblspace.exe removable media 1.12 msdos

Keywords :

Issue type :

Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbWin300 kbWin300a kbWin310 kbWin311 kbWFW310 kbWFW311 kbMSDOSSearch kbMSDOS620 kbMSDOS600