Microsoft KB Archive/186170

= OFF98: Movie Changes to Picture When Source Is Not Available =

Article ID: 186170

Article Last Modified on 11/13/2003

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APPLIES TO


 * Microsoft Excel 98 for Macintosh
 * Microsoft Word 98 for Macintosh
 * Microsoft PowerPoint 98 for Macintosh

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This article was previously published under Q186170



SYMPTOMS
When you open a document in any of the Microsoft Office 98 Macintosh Edition programs, you may receive the following error message:

Please insert the disk:



If you click Cancel, you receive the following error message

The movie file cannot be found. Without this file, the movie cannot play properly.

and you can either click Cancel or Search.

NOTE: You may only see the second error message and not the first.

Also, if you click Cancel to both error messages (or just to the second one if that is all you see), the movie object is converted to a picture and cannot be run. If you then save your document with the movie displayed as a picture, the movie will be permanently converted to a picture.



CAUSE
You may receive these error messages if both of the following are true:
 * You are trying to open a document that has a movie inserted in it (on the Insert menu, click Movie). -and-


 * The movie you inserted into the document is no longer available.

NOTE: You will be prompted for the compact disc or floppy disk if that was the source of your movie file when you inserted it into your Office program document. If the source was a network drive, you may only see the second dialog box.

When you insert a movie into an Office program document, the movie file is not embedded in the document; rather, a link to the movie file is added to the document. This is why you are prompted to insert the disk that contained the movie file and/or to search for the movie file if the original source is unavailable when you open the Office document.



RESOLUTION
To prevent the error messages listed in the "Symptoms" section from appearing when you open a document with a movie in it, make sure the source of the movie is available when you open the document. Or, if you are prompted for a disk when you open the document, insert the disk instead of clicking Cancel.

If the original movie is not available in its original location, click Search when you receive the second error message. Then, locate and select the same movie file in a different location. Note that you cannot select a different movie file when you are searching in this dialog box.



STATUS
This is by design of Microsoft Office 98 Macintosh Edition programs.

