Microsoft KB Archive/287152

= Known video issues in MechWarrior 4: Vengeance 4.0 =

Article ID: 287152

Article Last Modified on 8/9/2006

-

APPLIES TO


 * Microsoft MechWarrior 4: Vengeance

-



This article was previously published under Q287152



SUMMARY
This article describes some known video-related issues that you may experience when you play Microsoft MechWarrior 4: Vengeance 4.0.



MORE INFORMATION
The following video adapters and chip sets have known video-related issues in MechWarrior 4: Vengeance 4.0.

Note MechWarrior 4: Vengeance 4.0 fully supports only DirectX 8-compliant video adapters and video drivers. Install the latest WHQL digitally-signed driver for all your hardware.

To update your drivers, visit the following Microsoft Windows Update Web site:

http://windowsupdate.microsoft.com

Or, visit your computer or hardware manufacturer's support Web site.

3DLabs Permedia 2 chipset
 Graphics irregularities may occur.

To resolve this issue, download and install the latest reference driver. To do so, visit the following 3DLabs Web site:

http://www.3dlabs.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

AccelStar II 3D Accelerator
 Graphics rendering may be damaged.

To resolve this issue, download and install the latest reference driver. To do so, visit the following 3DLabs Web site:

http://www.3dlabs.com



AOpen PA3000
 The computer may stop responding (hang) with the retail video driver installed.

To resolve this issue, download and install the latest reference driver. To do so, visit the following nVidia Web site:

http://www.nvidia.com



ASUS 3DexPlorer 3000
 You may experience screen corruption when the opening movie starts.

To resolve this issue, download and install the latest driver from ASUS or the latest driver from nVidia. To do so, visit the following nVidia Web site:

http://www.nvidia.com

</li></ul>

ASUS V2740
 Textures may not render correctly.

To resolve this issue, download and install the latest reference driver. To do so, visit the following Intel Web site:

http://www.intel.com

</li></ul>

ASUS V-6600
 When you start a game, your computer may stop responding (hang).

To resolve this issue, contact your hardware manufacturer for updated driver or download the latest reference driver. To do so, visit the following ASUS or nVidia Web site:

http://www.asus.com

http://www.nvidia.com

</li></ul>

ATI All-in-Wonder 128 Pro
 When you use 32-bit color, you may experience graphic instability.

To resolve this issue, download and install the latest reference driver. To do so, visit the following ATI Web site:

http://support.atitech.com

</li></ul>

ATI Rage Fury Maxx
 Graphics may be corrupted.

To resolve this issue, download and install the latest video driver. To do so, visit the following ATI Web site:

http://support.atitech.com

</li></ul>

ATI Rage Pro Turbo
 Some graphics irregularities may occur.

To resolve this issue, download and install the &quot;Special Released&quot; driver. To do so, visit the following ATI Web site:

http://support.atitech.com

</li></ul>

ATI Rage II+ and ATI Xpert 128
 Slight texture corruption may occur.

To resolve this issue, download and install the latest driver. To do so, visit the following ATI Web site

http://support.atitech.com

</li></ul>

Creative Blaster Riva TNT
 When you use the latest reference driver from nVidia (version 6.31), your computer may stop responding (hang).

To resolve this issue, contact your hardware manufacturer for the latest available video driver. To do so, visit the following ATI Web site:

http://support.atitech.com

Also, you may have to lower your AGP aperture size. Contact your hardware manufacturer for more information about how to change your AGP aperture size.</li></ul>

Creative Labs 3D Blaster Savage4
 <li>Game resolution changes may give unreliable results.

To resolve this issue, download and install the latest driver. To do so, visit the following Creative Labs Web site:

http://www.creative.com

</li></ul>

Diamond Fire Pro GL and Diamond Viper II Z200
<ul> <li>Graphics may appear corrupted.

Contact the manufacturer for the latest available driver. To do so, visit the following Web site:

http://www.s3graphics.com

</li></ul>

Diamond Monster II 3D
<ul> <li>With driver version 2207 from the Diamond Web site, your computer may not recognize your video adapter.

To resolve this issue, download and install the latest reference driver for your Voodoo 2. To do so, visit the following 3dfx Interactive Web site:

http://www.3dfx.com

</li></ul>

Diamond Monster Fusion
<ul> <li>Texture corruption may occur.

To resolve this issue, download and install the latest reference driver for the 3dfx Voodoo Banshee display chip set. To do so, visit the following 3dfx Interactive Web site:

http://www.3dfx.com

</li></ul>

Diamond Stealth II G-460
<ul> <li>Textures may not appear.

To resolve this issue, download and install the latest driver. To do so, visit the following Web site:

http://www.s3graphics.com

</li></ul>

Diamond Viper V550
<ul> <li>Texture may appear corrupted.

To resolve this issue, download and install the latest driver. To do so, visit the following Diamond Web site:

http://www.diamondmm.com

</li></ul>

Diamond Viper V770 Ultra
<ul> <li>Graphics may appear corrupted and the game may stop responding.

To resolve this issue, download and install the latest driver or the reference driver. To do so, visit the following nVidia Web site:

http://www.s3graphics.com

http://www.nvidia.com

</li></ul>

Elsa Gladiac
<ul> <li>The game may stop responding or the video adapter may not be recognized when you use the latest retail driver (version.6.34) for this video adapter.

To resolve this issue, download and install updated driver. To do so, visit the following Elsa Web site or download and install the latest reference driver from the following nVidia Web site:

http://www.elsa.de

http://www.nvidia.com

</li></ul>

Guillemot 3D Prophet GeForce
<ul> <li>There may be small graphic irregularities.

To resolve this issue, download and install the latest driver. To do so, visit the following Guillemot Web site:

http://www.guillemot.com

</li></ul>

Guillemot Maxi Gamer Phoenix 2
<ul> <li>Sporadic menu corruption may occur.

To resolve this issue, download and install the latest video driver. To do so, visit the following Guillemot Web site:

http://www.guillemot.com

</li></ul>

Intel 810 Graphics Chip Set
<ul> <li>When you use a video adapter that contains the Intel 810 graphics chip set, download and install the latest video driver. To do so, visit the following Intel Web site.

http://www.intel.com

</li></ul>

Note The Intel 810 chip set dynamically allocates video memory up to 11 MB, as required. You cannot adjust the amount of video memory that is allocated. The Intel 810 chip set is not fully compatible with the latest Microsoft games because of the memory allocation structure.

When you play Microsoft MechWarrior 4, you may experience one of the following symptoms:
 * Poor video performance in the game.
 * Poor game performance (choppy game play).

Verify Video Adapter Memory
Use the DirectX Diagnostic Tool to determine the amount of video memory installed on your video adapter. To do this, follow these steps:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type dxdiag, and then click OK.
 * 3) Click the Display or Display 1 tab.
 * 4) Note the amount of video memory on the Approx. Total Memory line under Device, and then click Exit.

If less than 8 megabytes (MB) of video memory are installed on your video adapter, install additional video memory on your video adapter, or install a video adapter with more video memory.

To view MechWarrior system requirements, see the following article in the Microsoft Knowledge Base:

279362 MechWarrior 4: Vengeance: Minimum system requirements

310627 MechWarrior 4 Black Knight/Mech Paks: Minimum system requirements

If your video adapter meets the game requirements, update to use the latest video adapter driver available for your video adapter.

Install an Updated Video Driver
Download and install the latest version of the video driver for your video adapter from your hardware manufacturer's Web site, or download and install the video driver from the following Intel Web site:

http://www.intel.com

Reduce Graphics Settings
<ol> <li>Quit MechWarrior 4.</li> <li>Click Start, and then click Run.</li> <li>In the Open box, type the following line, and then click OK:



where  is the drive letter of the hard disk where Microsoft Windows is installed.</li> <li>Select the Graphics Setting:Low check box, and then click Continue.</li> <li>Restart the game.</li></ol>

Matrox Marvel G-400
<ul> <li>You may experience stability problems in MechWarrior 4.

To resolve this issue, configure the game to use 16-bit color in the Autoconfig.exe tool that is located in your MechWarrior Vengeance folder or download and install the latest video driver. To do so, visit the following Matrox Web site:

http://www.matrox.com

</li></ul>

Matrox Millennium G200 AGP
<ul> <li>Texture flashes may occur.

To resolve this issue, download and install the latest driver. To do so, visit the following Matrox Web site:

http://www.matrox.com

</li></ul>

Number Nine Revolution IV
<ul> <li>Texture corruption may occur or the game may stop responding.

To resolve this issue, download and install the latest driver. To do so, visit the following Number Nine Web site:

http://www.nine.com

</li></ul>

nVIDIA Chip Set: TNT, TNT2, and GeForce
<ul> <li>When you run Microsoft Windows 2000, the game may not run in accelerated hardware mode.

To resolve this issue, download and install the latest reference driver. To do so, visit the following nVidia Web site, or contact your hardware manufacturer for the latest video driver:

http://www.nvidia.com

</li></ul>

nVIDIA GeForce 2 GTS
<ul> <li>A split screen may occur when you change video modes.

To work around this issue, press ALT+TAB to minimize the game, and then press ALT+TAB again to maximize the game.

To resolve this issue, download and install the latest reference driver. To do so, visit the following nVidia Web site or contact your hardware manufacturer for an updated video driver. Also, make sure that you have the correct driver installed for your monitor.

http://www.nvidia.com

</li></ul>

S3 Savage 4 Chip Set
<ul> <li>When you run Windows 2000, the game may not run in accelerated hardware mode.

To resolve this issue, download and install the latest reference driver. To do so, visit the following Web site, or contact your hardware manufacturer for the latest driver.

http://www.s3graphics.com

</li></ul>

STB BlackMagic 3D
<ol> <li>Small graphic corruption may occur.

To resolve this issue, install the latest Voodoo 2 reference driver. To do so, visit the following 3dfx Interactive Web site:

http://www.3dfx.com

</li></ol>

STB Velocity 128
<ul> <li>The computer may stop responding after the opening movie is played, or graphic irregularities may occur.

To resolve this issue, download and install the latest reference driver. To do so, visit the following nVidia Web site:

http://www.nvidia.com

</li></ul>

STB Velocity 4400
<ul> <li>The game may stop responding while the opening movie is playing or in other places in the game.

To resolve this issue, download and install the latest reference video driver. To do so, visit the following nVidia Web site:

http://www.nvidia.com

If this issue continues to occur, contact your hardware manufacturer for driver updates or for system settings that may resolve the issue.</li></ul>

Contact Your Video Adapter Manufacturer
For information about how to contact your video adapter manufacturer to inquire about how to obtain and install the latest video driver for your video adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To identify the manufacturer and model of your video adapter:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) If you are using a Microsoft Windows 95-based or a Microsoft Windows 98-based computer, click the Device Manager tab.

If you are using a Microsoft Windows 2000-based computer, click the Hardware tab, and then click Device Manager.
 * 1) Expand Display adapters.
 * 2) Under the Display adapters branch, note the manufacturer and model of your video adapter, and then click OK.
 * 3) Close all the open windows on the desktop.

Notes

Reference drivers are drivers that are released by the manufacturers of specific video chip sets.

Retail drivers are drivers that are released by the manufacturer of a video adapter or sound card.

If you experience issues when you use the most recent retail driver supplied by the manufacturer of your video adapter, use the latest reference driver from the manufacturer of your video adapter chip set.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

263039 Games: How to troubleshoot display issues

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: msgame freeze crash lock up display video

Keywords: kbdisplay kbgraphic kbprb KB287152

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.