Microsoft KB Archive/256294

= XADM: Server Delegate Rule Is Disabled by External E-Mail Message =

Article ID: 256294

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q256294





SYMPTOMS
Delegate rules may be disabled when those rules act on e-mail messages sent through a Simple Mail Transfer Protocol (SMTP) port.



CAUSE
Because a delegate rule works with Exchange Server addresses, the information store disables the rule when it encounters an error if the e-mail message is sent from non-Exchange Server address. After the rule is disabled, the rule does not start, even if the e-mail message is sent from Microsoft Outlook.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191914 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The following files are available for download from the Microsoft Download Center:

x86: Download Q248838engi.exe now

Alpha: Download Q248838enga.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB256294

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