Microsoft KB Archive/830353

= FIX: Office SharePoint Portal Server 2003 takes a longer time to create a new Windows SharePoint Services Web site on the portal site as the number of Web sites increases =

Article ID: 830353

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
In Microsoft Office SharePoint Portal Server 2003, you may find that it takes a longer time to create a new Microsoft Windows SharePoint Services Web site on a portal site as the number of Web sites on the portal site increases. For example, you may experience symptoms that are similar to the following:
 * When there is only one site in the database, it may take approximately one second or less to create a new Web site.
 * When there are 10,000 Web sites in the database, it may take approximately two seconds or more to create a new Web site.
 * When there are 25,000 Web sites in the database, it may take approximately five seconds or more to create a new Web site.
 * When there are 50,000 Web sites in the database, it may take approximately twelve seconds or more to create a new Web site.



CAUSE
This problem occurs if there is a very large number of Web sites on the portal site. SharePoint Portal Server 2003 creates a list of Web sites that are associated with the portal site. As the number of Web sites increases, it takes a longer time for SharePoint Portal Server to return the list of the Web sites that are stored in the database.



RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest SharePoint Portal Server 2003 service pack, you do not have to install the hotfix.

Service pack information
This problem is corrected in Microsoft SharePoint Portal Server 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft SharePoint Portal Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

889380 How to obtain the latest service pack for SharePoint Portal Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 16-Oct-2003 21:03  11.0.5704.6     4,602,472  Microsoft.SharePoint.Portal.dll 16-Oct-2003 19:21  11.0.5704.6        13,312  Putildm.dll 16-Oct-2003 19:21  11.0.5704.6         8,192  Spsutil.dll

Note This update requires Microsoft Office SharePoint Portal Server 2003.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

This problem was first corrected in SharePoint Portal Server 2003 Service Pack 1.



MORE INFORMATION
For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

Additional query words: sps

Keywords: kbbug kbfix kbqfe kbshareptportalsvr2003presp1fix kbshareptportalsvr2003sp1fix kbhotfixserver KB830353

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