Microsoft KB Archive/944958

= Sign-in preferences are lost after you upgrade the Zune software =

Article ID: 944958

Article Last Modified on 11/16/2007

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APPLIES TO


 * Zune software
 * Zune Digital Media Player

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SYMPTOMS
After you upgrade the Zune software, one or more of the following check boxes in the SIGN IN window are not selected:
 * Remember me
 * Remember my password
 * Sign me in automatically

This condition is true even though one or more of these check boxes were selected before you upgraded the Zune software.



CAUSE
This issue occurs because sign-in preferences are turned off during the upgrade process.



THINGS TO TRY
To resolve this issue, enable the sign-in preferences that you want. To do this, follow these steps:
 * 1) Start the Zune software, and then click Sign In.
 * 2) In the SIGN IN window, you type your e-mail address and password.
 * 3) Click to select one or more of the following check boxes, and then click Sign in:
 * 4) * Remember me
 * 5) * Remember my password
 * 6) * Sign me in automatically

Keywords: kbpubtypekc kbzuneamericasportal kbexpertisebeginner kbtshoot KB944958

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