Microsoft KB Archive/240786

= SMS: Hierarchy Manager May Develop a Backlog of .ct2 Files in a Very Large Site Hierarchy =

Article ID: 240786

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q240786



SYMPTOMS
In a site hierarchy with over 10,000 sites, the Central Site Hierarchy Manager may not be able to process .ct2 files from child sites fast enough. Also, the Hierarchy Manager can develop a backlog from which it may not recover, and it may fall further and further behind.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time   Version      Size   File name   Platform -  08/26/99  5:03pm             376,896   BASE3.DLL    Intel 08/26/99 5:05pm              98,096   PREINST.EXE  Intel 08/26/99 5:05pm             640,272   BASE3.DLL    Alpha 08/26/99 5:07pm             170,256   PREINST.EXE  Alpha NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files. To apply this hotfix, stop the SMS Services on the site server and replace the existing Base3.dll and Preinst.exe files in the appropriate platform folder, and then restart the SMS Services.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.

Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbbug kbfix KB240786

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