Microsoft KB Archive/154812

= PUB97: Publisher 97 Setup Takes a Long Time =

Article ID: 154812

Article Last Modified on 11/7/2002

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APPLIES TO


 * Microsoft Publisher 97 Standard Edition

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This article was previously published under Q154812



SYMPTOMS
When you install Publisher 97 on Windows 95, you may see the following message:

Setup is updating your system. This may take several minutes...

The message may be accompanied by what appears to be a gray pie slice rotating in a clockwise direction inside a square.

This message may be displayed for only seconds or for a long period of time. Also, the pie slice may become very slow, giving the impression that Setup has stopped, or that your computer has stopped responding.



CAUSE
During the "updating your system" phase, Publisher 97 Setup adds many fonts to your computer; these fonts must be registered with the Windows 95 operating system. The extended Setup time occurs as a result of the way Windows 95 handles this process coupled with the large number of fonts that need to be registered.



WORKAROUND
DO NOT restart your computer or interrupt the Setup process. If you wait long enough, Setup will continue and will be completed successfully.

To decrease Setup time, use the following steps:  To start Publisher 97 Setup, click Run on the Start menu, and type



where the is the drive containing the Publisher 97 Setup disk or compact disc. Fill in the Owner and Organization information. When given the choice between Complete and Custom, click Custom. Clear the Fonts check box. Click Continue, and allow Setup to finish.

Because you are not installing the fonts, the Setup program will skip the font registration portion of the setup process. To add the fonts later, run Setup, click Add/Remove option, and then select the Fonts check box.

The portion of Setup in which the fonts are installed will probably take a long time regardless of install fonts separately or as part of your original installation.

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STATUS
Microsoft is researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.0 pub97 pub4 w_mspub hung frozen forever

Keywords: kbsetup kbprb kbfaq KB154812

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