Microsoft KB Archive/247087

= XWEB: Error Message: Unable to Get Public Folder =

Article ID: 247087

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q247087



SYMPTOMS
When you try to access public folders using Outlook Web Access (OWA), you may receive the following error message:

Unable to get public folder.



CAUSE
The Mapisvc.inf file located in the Winnt\System32 folder on the Exchange Server computer has been modified or is missing.



RESOLUTION
Replace the file with an unmodified copy of the original or add the following section to the existing file: [EMS_MDB_public] PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER PR_PROVIDER_DLL_NAME=EMSMDB.DLL PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE 66090003=06000000 660A0003=03000000 34140102=78b2fa70aff711cd9bc800aa002fc45a PR_DISPLAY_NAME=Public Folders PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store



MORE INFORMATION
The Mapisvc.inf file is created during the installation of Microsoft Exchange Server. Replacing this file with one from another Exchange Server computer may solve this specific problem.

Keywords: kbprb KB247087

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