Microsoft KB Archive/222267

= OL2000: (CW) Bulletin Boards Unavailable Using Subset of UNC Path =

Article ID: 222267

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222267



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
When you attempt to import bulletin boards created with a Lotus cc:Mail client from a cc:Mail post office, the list of bulletin boards is empty.



CAUSE
You mapped a drive to the Universal Naming Convention (UNC) path of the post office, but included only a subset of the path.



RESOLUTION
Map the drive to the post office using the complete UNC path.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The following example outlines the differences in the network location drive mapping which may cause the referenced behavior. The example assumes a mapped drive label of M.

Your cc:Mail post office is located on the following network share:

\\myserver\myshare

When you mapped the network drive to the cc:Mail post office, you designated \\myserver as the root of the mapped drive. Subsequently, when you configured the Microsoft Outlook Support for cc:Mail service, you designated the post office path as:

M:\myshare

The proper drive mapping for drive M to avoid the referenced behavior would include the complete UNC path to the post office.

