Microsoft KB Archive/309171

= OL2002: Linked Images in an HTML E-mail Message Do Not Print =

Article ID: 309171

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q309171



SYMPTOMS
When you print an e-mail message that contains images that are linked to the Internet, the images may not appear in the printed message.



WORKAROUND
To work around this problem:  Save the mail item locally as an .htm file. You now have two options.  Open the .htm file in Microsoft Internet Explorer, and then print that file.

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 You can print images in an HTML message using the following application combinations:  Internet Explorer 5.5 SP2 or later and Outlook 2000 build 5205 or later. Internet Explorer 5.5 SP2 or later and Outlook 2002.</ul> </li></ol> </li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
This problem occurs when the Hypertext Markup Language (HTML) formatted e-mail message contains linked images on the Internet; saving the e-mail message to your local computer downloads the image so that you can print the e-mail message with the image.

Additional query words: ol2002 ol20 oe

Keywords: kbbug kbnofix KB309171

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