Microsoft KB Archive/940503

= An error message is logged in the Application log when the Live Communications Server service is started: &quot;The component Live Communications Applications Module could not be started&quot; =

Article ID: 940503

Article Last Modified on 10/4/2007

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APPLIES TO


 * Microsoft Office Live Communications Server 2005 Service Pack 1

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SYMPTOMS
When the Microsoft Office Live Communications Server 2005 Intelligent Instant Message (IM) Filter application is installed and enabled, the Live Communications Server service may time out when the service is started. Additionally, the following error message is logged in the Application log:

Event Type: Error

Event Source: Live Communications Server

Event Category: (1000)

Event ID: 16395

Date:

Time:

User: N/A

Computer:

Description: The component Live Communications Applications Module could not be started. Error code is 0xC3F2760A.



CAUSE
This problem occurs if one or more dependent applications do not register within the maximum time that is allowed. The maximum time is (60 + (30 * )) seconds. In this case,  is the number of dependent applications.



RESOLUTION
This update is a complete installation package of the Intelligent IIM Filter. You must uninstall the current version before you install this update.

Warning If you made changes to your IIM configuration, back up the changes before you remove the Intelligent IIM Filter. To back up your changes, create a copy of the IIMFilter.config file. After you install the updated version, replace the IIMFilter.config file.

Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
The following list contains prerequisites for the hotfix:

911996 Description of the update for Live Communications Server 2005: February 10, 2006, rereleased July 11, 2006

Restart information
You may have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information
Note This hotfix is available only for the English version of Live Communications Server 2005 Service Pack 1.

The English version of this hotfix package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Live Communications Server 2005 Intelligent IM Filter application that was released on August 12, 2005.

Additional query words: live communications server 2005 sp1 server api iimfilter intelligent instant message filter

Keywords: kbhotfixserver kberrmsg kbqfe kbpubtypekc kbfix kbbug kbexpertiseinter kbprb KB940503

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