Microsoft KB Archive/235970

OL2000: CW) ErrMsg: “Unable to directly book this meeting…”

PSS ID Number: Q235970 Article last modified on 06-28-1999

WINDOWS:2000

WINDOWS

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The information in this article applies to:

 == Microsoft Outlook 2000 == 

NOTE: These procedures only apply if you have installed Outlook with the Corporate or Workgroup option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see “Corporate or Workgroup” if you have the Corporate or Workgroup installation.

= SYMPTOMS =

When you attempt to directly book a Microsoft Schedule+ resource you may receive the following error message:

Unable to directly book this meeting with a resource because an attempt to log on to Schedule+ failed. Would you like to send a meeting request instead?

= CAUSE =

You have not installed the Schedule+ support files on your computer.

= RESOLUTION =

Install the Schedule+ support files from your Microsoft Office 2000 CD or send a meeting request to the resource.

= MORE INFORMATION =

To Install the Schedule+ Support Files

 * 1) Close Outlook. Click Start, point to Settings, and click Control Panel.
 * 2) Double-click the Add/Remove Programs icon in Control Panel.
 * 3) Click Microsoft Office 2000 and then click Add/Remove.
 * 4) Click Add or Remove Features.
 * 5) Click the plus sign beside Microsoft Outlook for Windows.
 * 6) Click the Importers and Exporters arrow and then click Run from My Computer.
 * 7) Click Update Now.
 * 8) Restart your computer.

To Send a Meeting Request

 * 1) In the Calendar folder, on the Action menu, click New Meeting Request.
 * 2) On the Attendee Availability tab, click Invite Others, select the resource account from the address list, and click Resources.
 * 3) Add other attendees as required, and on the Appointment tab complete the meeting information, and click Send.

Additional query words: OL2K

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========================================================= Keywords : kbdta Version : WINDOWS:2000 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.