Microsoft KB Archive/199032

= Encarta Virtual Globe 99 Err Msg: "Error Reading CD-ROM" When You Zoom In or Out on the Map =

Article ID: 199032

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Virtual Globe 99

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This article was previously published under Q199032



SYMPTOMS
When you zoom in or out on the map in Microsoft Encarta Virtual Globe 99, you may receive the following error message:

Error Reading CD-ROM in Drive :

where  is the drive letter of your CD-ROM drive.



CAUSE
This behavior can occur if the Encarta Virtual Globe 99 CD-ROM is not inserted in the CD-ROM drive.



RESOLUTION
To prevent this issue from occurring, insert the Encarta Virtual Globe 99 CD-ROM in the CD-ROM drive when you run Encarta Virtual Globe 99.



MORE INFORMATION
The Encarta Virtual Globe 99 CD-ROM must be inserted in the CD-ROM drive at all times for the program to run properly.

Additional query words: 1.00 multi multi-media media mm zooming world atlas evg

Keywords: kberrmsg kbpending kbprb KB199032

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