Microsoft KB Archive/910052

= When you try to create a follow-up activity in Microsoft Dynamics CRM, the program opens the Form Assistant, but the Form Assistant is not loaded completely =

Article ID: 910052

Article Last Modified on 12/14/2006

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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SYMPTOMS
When you try to create a follow-up activity for an activity in Microsoft Dynamics CRM, the program opens the Form Assistant. However, the Form Assistant is not loaded completely. Additionally, when you try to create the follow-up activity, you receive the following error message:

Script Error: Line: 246 Char: 1 Error: Could not complete the operation due to error 80020101. Code: 0



CAUSE
This problem occurs if the Due Date field is not on the activity form.



RESOLUTION
To resolve this issue, add the Due Date field to the activity form:
 * 1) Log on to the Microsoft CRM Web client as a Microsoft CRM System Administrator or as a Microsoft CRM System Customizer.
 * 2) Click Settings, click Customization, and then click Customize Entities.
 * 3) Double-click the appropriate activity type. For example, double-click Task.
 * 4) In the Details frame, click Forms and Views, and then click Form.
 * 5) Click Add Fields.
 * 6) In the Add Fields dialog box, click to select the Due Date check box, and then click OK.

Note The schema name for the Due Date field is scheduledend.
 * 1) Click Save and Close.
 * 2) Click Actions, and then click Publish.

Now when you create a follow-up activity, the Form Assistance is loaded completely.

Keywords: kbmbsmigrate kbprb KB910052

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