Microsoft KB Archive/317022

= DNS Resolution Fails with System Log Event ID 453 and 7053 =

Article ID: 317022

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q317022



SYMPTOMS
Your Microsoft Windows NT 4.0 Server-based computer may be unable to resolve Fully Qualified Domain Names (FQDNs), and you may notice the following recurring events in the Event Viewer System Log:

Event ID: 453

DNS Server sendto function failed. The data is in error.

-and-

Event ID 7053: (Error) DNS_EVENT_SENDTO_CALL_FAILED DNS Server sendto function failed. The data is the error.



CAUSE
This behavior can occur if the Domain Name Service (DNS) cache file (Cache.dns) is corrupted.



RESOLUTION
To resolve this issue, replace the Cache.dns file with a new copy from the %SYSTEMROOT%\System32\DNS\SAMPLES folder. To do this, follow these steps:  Stop the DNS Server service. To do this, follow these steps:  Click Start, and then click Run. In the Open box, type cmd, and then click OK.  At the command prompt, type net stop dns, and then press ENTER. The following message appears: The Microsoft DNS Server service is stopping. The Microsoft DNS Server service was stopped successfully.  Type exit, and then press ENTER.</ol> </li> Start Windows Explorer, and then browse to the following folder, where : is the drive on which Windows is installed:

 :\WINNT\system32\Dns\Samples

</li> In the right pane of the Windows Explorer window, right-click Cache.dns, and then click Copy on the shortcut menu that appears.</li> Browse to the following folder:

 :\WINNT\system32\Dns

</li> In the right pane of the Windows Explorer window, right-click Cache.dns, and then click Delete on the shortcut menu that appears.</li> On the Confirm File Delete message that appears, click Yes.</li> On the Edit menu, click Paste.

The copied Cache.dns file is pasted into the DNS folder.</li> Quit Windows Explorer.</li> Start the DNS Server service. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, and then click Run.</li> In the Open box, type cmd, and then click OK.</li>  At the command prompt, type net start dns, and then press ENTER. The following message appears: <pre class="fixed_text">The Microsoft DNS Server service is starting. The Microsoft DNS Server service was started successfully. </li> Type exit, and then press ENTER.</li></ol> </li></ol>

Keywords: kbprb ocsso KB317022

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.