Microsoft KB Archive/186934

= Problems Printing Multiple Copies of Web Page or Mail Message =

Article ID: 186934

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Internet Mail and News 1.0
 * Microsoft Internet Explorer 3.02

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This article was previously published under Q186934



SYMPTOMS
When you try to print multiple copies of a Web page you are viewing with Internet Explorer version 3.02, or multiple copies of an e-mail message using Internet Mail version 1.0, only one copy may be printed.



CAUSE
This behavior can occur if you are printing to a Hewlett-Packard DeskJet 500-series or Canon BubbleJet 4000-series printer, or you are using printer driver that does not support multiple copies (such as the Generic/Text Only printer driver).



RESOLUTION
To work around this problem, it may be possible to print multiple copies by clicking the Collate check box to select it in the Print dialog box.



STATUS
Microsoft has confirmed this to be a problem in Internet Explorer 3.02 and Internet Mail 1.0.

Additional query words: 1.00

Keywords: kbprb kbprint KB186934

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