Microsoft KB Archive/244921

= "The Print Subsystem Is Unavailable" Error Message After Installing Office 2000 =

Article ID: 244921

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q244921



SYMPTOMS
After you install Microsoft Office 2000 in Windows 2000, you may receive the following error message in certain situations and custom installations when you attempt any printing action:

The Print Subsystem is unavailable.

Also, printers in the Printers folder may display an "Unable to connect" status.



CAUSE
This behavior occurs because Office 2000 Setup stops the print spooler at certain points during the installation process. When the fax driver for Microsoft Outlook 2000 is installed, the spooler is stopped and may not be restarted.



RESOLUTION
To resolve this issue, start the print spooler. To do so, type net start spooler at a command prompt, or start the service under Services in Computer Management.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Office 2000.

Keywords: kberrmsg kbprb kbsetup KB244921

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