Microsoft KB Archive/48949

Print Merge Hangs Using IBM Personal Pageprinter 4216-020

PSS ID Number: Q48949 Article last modified on 11-02-1994

4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

When performing a Print Merge Printer (Print Merge Print in Word 5.0) to an IBM Personal Pageprinter, the first two records may print out, but then the system appears to hang. After a long period of time, Word responds with a “Printer not Ready” error message. Any further attempts to print produce no output from the printer. The printer must be reset, and with Word version 5.0, you must quit Word and restart to print to the printer again.

This problem occurs when using version 1.3.1 of the PPCTL, the Personal Pageprinter Adapter Program.

To work around this problem, perform a Print Merge Document (Print Merge New Document in Word 5.5). This document file can then be loaded into Word and successfully printed using the Print Printer (Word 5.0) or File Print (Word 5.5) command.

Microsoft is researching this problem and will post new information here as it becomes available.

KBCategory: kbother kberrmsg KBSubcategory: kbmerge Additional reference words: 4.00 5.00 5.50 ============================================================================= Copyright Microsoft Corporation 1994.