Microsoft KB Archive/190084

= XFOR: 12006 and 4117 Errors when IMS Receives an SMTP Message =

Article ID: 190084

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q190084



SYMPTOMS
When the Microsoft Exchange Server Internet Mail Service receives an SMTP message, the following events may be logged in the event viewer:   Event ID: 12006 Source: MSExchangeIS Type: error Category: content engine Description: Error 80040C05-F20000E9 occurred while processing message <> from 'Test User'. The archive filename is 'NQ1NQYQK'.

Event ID: 4117 Source: MSEechangeIMC Type: error Category: internal processing Description: An error was returned from the messaging software the Internet Mail Service uses to process messages on the Microsoft Exchange Server. As a result, the message in spool file NQ1NQYQK failed to be delivered. The message has been moved to the IMCDATA\IN\ARCHIVE directory.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: STORE version 5.0

  File Name    Version ---  Store.exe    5.0.1461.77 Mdbmsg.dll  5.0.1461.77

Component: STORE version 5.5

  File Name    Version ---  Store.exe    5.5.2402.0 Mdbmsg.dll  5.5.2402.0 Gapi32.dll  5.5.2402.0 Gapi32.dll  5.5.2402.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.



MORE INFORMATION
The errors above indicate that the Internet Mail Service is having difficulty with the headers in the SMTP message that it received, in particular, the Received line in the headers. In the archive are the following headers:   Received: from testserver.microsoft.com ([1.1.1.1]) by VHAISHEXC1 with SMTP (Microsoft Exchange Internet Mail Service Version 5.5.1960.3) id  ND9X2LS1; Wed, 17 Jun 1998 16:41:18 -0500

Received: (from uucp@localhost) by testserver.microsoft.com (8.6.12/8.6.11) id QAA16339 for ; Wed, 17 Jun 1998 16:35:59 -0500

Received: from 1.1.1.2 by testserver.microsoft.com via smap (3.2) id  xma015989; Wed, 17 Jun 98 16:35:11 -0500

Received: from [1.1.1.3] by unixtest.microsoft.com; (5.65/1.1.8.2/14Feb98-0313PM) id AA06568; Wed, 17 Jun 1998 14:35:47 -0700 In examining the headers above, the following line is the important one:   Received: from [1.1.1.3] by unixtest.microsoft.com; (5.65/1.1.8.2/14Feb98-0313PM) id AA06568; Wed, 17 Jun 1998 14:35:47 -0700 Notice that the comment section in parentheses contains a date. The Internet Mail Service is trying to use the date in the comment section and failing on conversion. Code was added to the Exchange Server information store to ignore the comment section.

Additional query words: XADM XFOR MIME IMC IMS

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB190084

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