Microsoft KB Archive/183120

= OL98: (IMO) WinFax Pro Update Utility Available =

Article ID: 183120

Article Last Modified on 11/21/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q183120



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SUMMARY
After you install the Symantec WinFax Starter Edition with Microsoft Outlook 98, you decide to upgrade to the full version of WinFax Pro. After you upgrade, you notice that the Fax numbers fields are empty when WinFax Pro is set to view information from your Outlook Contacts folder.



MORE INFORMATION
WinFax Pro 8.x looks for fax and voice numbers in the Outlook Contacts fields, Other Fax and Primary Phone. Because these fields are often unused, they appear unpopulated when viewed from the WinFax Pro phone book.

Symantec has supplied a utility, named Wfupdate.exe, that corrects the condition described above. The utility does the following:
 * Copies Business/Home Fax numbers to the Other Fax field
 * Copies Business/Home phone numbers to the Primary Phone field.

If a number exists in either of these fields, the utility does not overwrite that number.

The need for this utility exists only with the Contacts that are generated with the Internet Mail Only (IMO) installation option of Outlook. WinFax Pro 8.x phone book correctly displays these phone number fields in the Corporate/Workgroup (CW) installation of Outlook.

Downloading Wfupdate.exe
To obtain the WinFax Pro Update utility, use either of the following methods:
 * Use a Web browser to connect to the Symantec Web site: http://service.symantec.com/winfax/files_winfax.html
 * Use either an FTP client or Web browser to connect to the Symantec site: ftp://ftp.symantec.com/public/english_us_canada/products/winfax_pro

The WinFax Pro Update utility is also available on the Outlook 98 compact disk in the ValuPack folder.

