Microsoft KB Archive/817275

= Office Documents Are Synchronized to an Offline Share Automatically =

Article ID: 817275

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Office XP Standard Edition
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 4

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you save an Office document, the document may automatically be set for offline use and synchronize to an offline share if it is not already present on that share. Clearing the Recent Documents list may not clear the Make available offline property of the files. If you try to stop this behavior on a file-by-file basis, the Make available offline command may be unavailable on the File menu.



CAUSE
This behavior occurs when an Office file is added to your Recent Documents list. A link shortcut file (.lnk) to the document is placed in the &quot;Application Data&quot; folder. If the Application Data folder is redirected to a network share, all recent documents are automatically made available offline. This occurs because when client side caching (CSC) makes an .lnk file available offline, it also makes the target of that link available offline when the target is a file. Because of this, you may have many files that are being cached and synchronized from various locations and shares.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows XP   Date         Time   Version       Size     File name 31-Mar-2003 11:54  5.1.2600.112  313,856  Cscui.dll Windows XP Service Pack 1 (SP1)   Date         Time   Version        Size     File name -  31-Mar-2003  11:39  5.1.2600.1193  312,832  Cscui.dll After the hot fix is applied, a   DWORD registry value can be set under one of the following two registry keys:

When the value is set under, it applies to all users on the computer. When set under, it applies to the currently-logged-on user. If both settings are present, the  setting takes precedence.

The LinkTargetCaching value may have one of the following three values:

To create the  registry key in  : Follow these steps, and then quit Registry Editor:  Click Start, click Run, type regedit, and then click OK. Locate and then click the following key in the registry:

 

 On the Edit menu, point to New, and then click DWORD. Type LinkTargetCaching, and then press ENTER. On the Edit menu, click Modify.</li> Type 0, 1, or 2, and then click OK.</li></ol>

If you want to create a key for the current user of the computer, use steps 1-6, and then create the new registry key value in the following registry key:

Hotfix information
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size     File name ---  14-Jul-2003  22:59  5.0.2195.6760  101,136  Cscdll.dll 14-Jul-2003 22:59  5.0.2195.6780  242,448  Cscui.dll 20-Jun-2003 18:29  5.0.2195.6760  407,792  Mrxsmb.sys 20-Jun-2003 18:29  5.0.2195.6760  169,520  Rdbss.sys After the hot fix is applied, a   DWORD registry value can be set under one of the following two registry keys:

When the value is set under, it applies to all users on the computer. When set under, it applies to the currently-logged-on user. If both settings are present, the  setting takes precedence.

The LinkTargetCaching value may have one of the following three values:

To create the  registry key in  : Follow these steps, and then quit Registry Editor: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following key in the registry:

 

</li> On the Edit menu, point to New, and then click DWORD.</li> Type LinkTargetCaching, and then press ENTER.</li> On the Edit menu, click Modify.</li> Type 0, 1, or 2, and then click OK.</li></ol>

If you want to create a key for the current user of the computer, use steps 1-6, and then create the new registry key value in the following registry key:

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbenv kbprb kbqfe kbwinxppresp2fix kbfix kbbug KB817275

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