Microsoft KB Archive/246762

= XCON: Error Starting the MTA After Upgrading to Exchange 5.5 from Exchange 4.0 =

Article ID: 246762

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q246762



SYMPTOMS
When you upgrade from Exchange Server 4.0 to Exchange Server 5.5, you may receive the following error message:

The procedure entry point EcFloraToLpstr could not be located in the dynamic link library address.dll

Could not start the Microsoft Exchange Message Transfer Agent service on \\

Error 2186: The service is not responding to the control function.

This error message may be accompanied by the following errors in the System Event Log:

Event ID: 7000

Source: Service Control Manager

Type: Error

Category: None

The Microsoft Exchange Message Transfer Agent service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion.

Event ID: 7009

Source: Service Control Manager

Type: Error

Category: None

Timeout (120000 milliseconds) waiting for service to connect.



CAUSE
The Address.dll file located in the Exchsrvr\Bin folder was not replaced during the upgrade.



RESOLUTION
To resolve this problem,
 * 1) Rename the Address.dll file and copy the original Address.dll file from the Server\Setup\I386\Bin folder on the Exchange Server 5.5 CD to the Exchsrvr\Bin folder on the server.
 * 2) Start the MTA service.



MORE INFORMATION
You can also find the Address.dll file in the following folders:

Exchsrvr\Connect\Msexcimc\Bin

Exchsrvr\Connect\Msmcon\Bin

Keywords: kbprb KB246762

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