Microsoft KB Archive/84372

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Failed Installation When Using Full Page Genius Video Monitor

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Q84372

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SUMMARY
When you install Microsoft Windows operating system version 3.1 on a system with a Genius Plus Model 420 Full Page Color video display adapter and monitor, it may be necessary to obtain updated video drivers from Ran-Ger Technologies.

If you receive the following error messages when installing Windows 3.1 for EGA or VGA resolution, contact Ran-Ger for a set of updated, Windows 3.1 compatible video drivers:

Standard Mode: Fault in MS-DOS Extender

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Error Initializing VGA Device

For additional information, please contact Ran-Ger Technologies Incorporated, as they now support the Genius video display card and monitor.

For more information, query on the following words in the Microsoft Knowledge Base:

"genius and ran-ger" The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 3.11 3rdparty

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311