Microsoft KB Archive/271372

= XCLN: Rules in Outlook to Move Messages to Public Folders Are Client-Only =

Article ID: 271372

Article Last Modified on 2/26/2007

-

APPLIES TO


 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q271372



SYMPTOMS
Any rule, which you create, that moves mail from a Microsoft Exchange Server Inbox to a Microsoft Exchange Server public folder is designated &quot;client-only&quot; and does not function if the client is not open, and running.



CAUSE
The move operation is a client operation, even though you are moving the message to a public folder.

In this scenario, the recipient receives the mail message in his or her Inbox, and then the move operation redistributes it to the public folder.



WORKAROUND
There are several options available to perform this same operation on the server side without needing the client to be open and running.

If the public folder appears in the Global Address List, you can use any of the following methods:
 * Create a rule to forward this message to the public folder by selecting it from the Global Address List.
 * In Outlook, with Exchange Server as the profile, on the Tools menu, click Rules Wizard.
 * Click New, click Check messages when they arrive, and then click Next.
 * When you get to What do you want to do with this message, click to select the forward it to people or distribution list check box.
 * Click the people or distribution list link, and then select the public folder. Click OK, and then click Finish.
 * Use the public folder as an Alternate Recipient for the Mailbox in the Exchange Administrator program.
 * In Exchange Administrator, open the recipient's mailbox, and then click the Delivery Options tab.
 * In the Alternate Recipient area, select the unlabeled option, and then click Modify.
 * In the Global Address List, click the name of the alternate recipient, and then click OK.
 * Click to select the Deliver messages to both recipient and alternate recipient check box, and then click OK.
 * If the public folder is hidden from the Global Address List, you can use Outlook to create a rule, and forward this message to the SMTP address of the public folder. Even if the public folder is hidden from the Global Address List, this message will be delivered.
 * In Outlook, with Exchange Server as the profile, on the Tools menu, click Rules Wizard.
 * Click New, click Check messages when they arrive, and then click Next.
 * When you get to What do you want to do with this message, click to select the forward it to people or distribution list check box.
 * Click the people or distribution list link, and then click New.
 * Click New Entry at the bottom of the dialog box, and then click Internet Address.
 * Type the appropriate information in the Display Name, and E-Mail Address boxes, click OK, and then click Finish.



MORE INFORMATION
You can obtain the Internet address of the public folder by checking the properties of the public folder; the properties are located in the E-Mail Addresses tab of the Exchange Server Administrator program.

Keywords: kbprb KB271372

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.