Microsoft KB Archive/307784

= Server Publishing Rules Intermittently Fail =

Article ID: 307784

Article Last Modified on 10/29/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

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This article was previously published under Q307784



SYMPTOMS
Server Publishing rules may stop working properly on your ISA Server-based computer. When this occurs, ISA Server may intermittently stop listening on various TCP ports that are configured for server publishing. This could happen to server-published ports like SMTP that is using port 25, POP3 that is using port 110, http port that is using 80 or any other port that is configured for server publishing.

When ISA Server stops listening on a port, that port is missing from the status list when you run the netstat -an command to show the status of all TCP and UDP ports that are active on the system.



CAUSE
This problem can occur because Winsock is unable to process certain error conditions that are returned by Accept.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix should have the following file attributes or later:

  Date         Time   Version      Size     File name Sep-23-2001 16:04  3.0.1200.70  292,112  Wspsrv.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: disappear netstat ports

Keywords: kbproductlink kbqfe kbhotfixserver kbbug kbenv kbfix KB307784

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