Microsoft KB Archive/320643

= Cannot Connect to Stock Index in Summary and Money Pages =

Article ID: 320643

Article Last Modified on 6/18/2003

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APPLIES TO


 * Microsoft TV Server 2.0 Service Pack 1

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This article was previously published under Q320643



SYMPTOMS
When you click the Stock Index in Summary and Money pages, you may receive the following error message:

The publisher moneycentral.msn.com ran into a technical problem. Please try again.



CAUSE
This issue may occur because, as of May 2002, the following MSN, The Microsoft Network Web site is not working:

http://investor.msn.com/external/quotes/webtv/quotes.asp?symbol=msft



RESOLUTION
To resolve this problem, obtain and install TV Server 1.0 Service Pack 2 (SP2) and select the OWUI option. This option provides a fixed URL, and the One World user interface. If you have already customized your user interface and your new user interface includes a link to the investor.msn.com URL that has changed, you can fix this by updating the %TVPAKSERVERROOT%\TV Applications\appdata\WtvCentersApp\Money.jnx file and changing the following line

href=&quot;http://investor.msn.com/external/quotes/webtv/quotes.asp?symbol=<%= {$QuoteNode/@Symbol} %>&quot;

to:

href=&quot;http://moneycentral.msn.com/scripts/webquote.dll?ipage=qd&Symbol=<%= {$QuoteNode/@Symbol} %>&quot;



STATUS
This problem was corrected in TV Server 1.0 SP2.

Additional query words: moneycentral

Keywords: kbenv kbui kbprb KB320643

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