Microsoft KB Archive/163013

= Error "The Plug and Play Service Is Not Available" =

Article ID: 163013

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q163013



SYMPTOMS
Attempts to start Control Panel Devices may result in the following error:

Configuration Manager: The Plug and Play service is not available.



CAUSE
This error occurs if the Plug and Play service in Control Panel Services is set to Manual Startup.



RESOLUTION
To resolve this problem, do the following:
 * 1) Open Control Panel Services.
 * 2) Select the Plug and Play service and click Start.

To prevent the error from occurring in the future, do the following:
 * 1) Open Control Panel Services.
 * 2) Select the Plug and Play service and click Startup.
 * 3) Click to select the Automatic option in the Startup Type section.



MORE INFORMATION
Additional symptoms you may see when the Plug and Play service is not started include missing the appropriate driver descriptions under the SCSI Adapters Control Panel tool and the following error message when you access the Drivers tab in the SCSI Adapters tool:

Error occurred getting driver list from inf file. Err=0

Additional query words: P&P applet pp pnp

Keywords: kberrmsg kbnetwork kbprb KB163013

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