Microsoft KB Archive/181828

Money 98:Stack Fault in Kernel32.dll When Running Monthly Report

PSS ID Number: Q181828 Article last modified on 08-18-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

When printing a monthly report in Microsoft Money 98, you may receive the following error message.

MSMoney caused a stack fault in module Kernel32.DLL

Often, the computer then stops responding.

= WORKAROUND =

To work around this problem, if you are currently using Microsoft Internet Explorer 4.0, remove Internet Explorer 4.0, and instead set up Internet Explorer 3.02a, which comes on the Money 98 CD-ROM.

Removing Internet Explorer 4.0
To remove Internet Explorer 4.0, follow these steps:

  Click the Start button, point to Settings, and then click Control Panel.   In Control Panel, double-click the Add/Remove Programs icon, and then click the Install/Uninstall tab.   In the list of installed programs, click Microsoft Internet Explorer 4.0, and then click Add/Remove.   In the Internet Explorer 4.0 Active Setup dialog box, click “Uninstall Internet Explorer 4.0 and all its components.”   Click OK.   Click OK when you are prompted with the following message: Click OK to remove Internet Explorer 4.0 and shared components. </li>  If there are any files in the Recycle Bin, you receive the following message: Internet Explorer 4.0 has modified the format of the Recycle Bin. If you want to keep any of the items currently in the Recycle Bin, open the Recycle Bin and move the items to a different location. To permanently delete all items from the Recycle Bin and continue, click OK. Click OK after checking that there are no files in the Recycle Bin that you want to restore. </li></ol>

For additional information on removing Internet Explorer 4.0, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q174265 TITLE : How to Uninstall Internet Explorer 4.0

Install Internet Explorer 3.02a from the Money 98 CD-ROM
<ol style="list-style-type: decimal;">  Insert the Money 98 compact disc in your CD-ROM drive. </li>  Click the Start button, point to Programs, and then click Windows Explorer. </li>  Click icon for the CD-ROM drive containing your Money 98 compact disc. </li>  Open the folder, and double-click the Msie302.exe icon. This will start Microsoft Internet Explorer Setup. </li></ol>

= MORE INFORMATION =

For additional information on removing Internet Explorer 3.02a, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q173436 TITLE : Money: How to Reinstall Internet Explorer to Work with Money

= STATUS =

Microsoft has confirmed this to be a problem in Money 98.

Additional query words: w_money 6.0 woody hang hangs hanging hung lock up locks locking locked lockup freeze freezes freezing froze frozen stop stopping stopped won’t respond waiting crash crashes crashing crashed quit quitting quits fail fails failing failed break ====================================================================== Keywords : kb3rdparty kberrmsg kbinterop kbdta Version : WINDOWS:98 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.