Microsoft KB Archive/188312

= Lexmark Optra E+ Unprintable Region Is Incorrect =

Article ID: 188312

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q188312



SYMPTOMS
When printing to a Lexmark Optra E+ printer, the printable area may not be consistent with the Lexmark specifications for the unprintable region. The output results are as follows::  PAPER SIZE     PORTRAIT                      LANDSCAPE --                          -  Letter         Shifts 1/8" left              Shifts 1/8" up  Letter Small   Shifts 1/8" left              Shifts 1/8" up  Legal          Shifts 1/8" left              Shifts 1/8" up                                               Bottom line does not print Executive     Shifts 1/8" left              Top line shifts 1/8" up  A4             Shifts 1/8" left              Shifts 1/8" up  A4 Small       Shifts 1/8" left              Shifts 1/8" up  A5             Shifts 1/8" left              Shifted 1/8" up                                               Left line shifts 1/8" left  B5             Bottom line shifts 1/8" down  Top line shifts 1/8" up                 Left line shifts 1/8" left    Left line shifts 1/8" left  Note           Shifts 1/8" left              Shifts 1/8" up  Envelope #10   Right line shifts 1/8" left   Right line shifts 1/8" right  Envelope C5    Left line shifts 1/8" left    Shifts 1/8" up                                               Left line shifts 1/8" left Envelope B5   Shifts 1/8" left              Top line shifts 1/8" up



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: margin margins off print prints

Keywords: kbbug kbfix KB188312

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