Microsoft KB Archive/273682

= MacPPT: Zoom Out Custom Animation Causes PowerPoint to Unexpectedly Quit on Mac OS 8.1 =

Article ID: 273682

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft PowerPoint 2001 for Mac
 * Microsoft PowerPoint 98 for Macintosh

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This article was previously published under Q273682



SYMPTOMS
When you view a Microsoft PowerPoint slide show on a Mac OS 8.1-based computer that contains the custom animation &quot;Zoom Out From Screen Bottom,&quot; the program quits unexpectedly and you receive the following error message:

The application 'Microsoft PowerPoint' has unexpectedly quit, because an error of type 2 occurred. You should save your work in other open applications and restart the computer.



CAUSE
This behavior occurs if the Monitors setting under Control Panel is set for millions of colors on a Mac OS 8.1-based computer.



WORKAROUND
To work around this issue, do one of the following:
 * Set Monitors under Control Panel to 256 colors.

-or-
 * Upgrade the operating system to Mac OS 8.5 or later. -or-


 * Select a different custom animation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about using animation in presentations, follow these steps:
 * 1) On the Help menu, click Contents and Index, click Index, and then click A.
 * 2) Scroll down until you locate animation, and then click the arrow to the left to view a list of topics under the general topic.
 * 3) Click Create animated slides.

If you cannot find the information that you want, ask the Office Assistant.

Additional query words: off2001kb PPT2001 mac PPT2001KB animate crash quit error alert message operating system

Keywords: kbbug kberrmsg kbnofix KB273682

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