Microsoft KB Archive/832860

= Windows XP SP2 clients cannot use Background Intelligent Transfer Service to download files from SMS 2003 =

Article ID: 832860

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
After you upgrade your Microsoft Windows XP-based client computer to Windows XP Service Pack 2 (SP2), the Systems Management Server (SMS) 2003 Advanced Client may not be able to download package files when it uses Background Intelligent Transfer Service (BITS). Policy downloads for the SMS Advanced Client will continue to function.



Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How to obtain the latest Systems Management Server 2003 service pack

Hotfix information
To resolve this problem, install this hotfix on each site server whose distribution points have BITS enabled. After you install this hotfix, the updated files are replaced on the distribution points.

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  02-Dec-2003  18:43  2.50.2726.103     717,360  Sms2003-rtm-kb832860-x86-enu.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Systems Management Server 2003 Service Pack 1.

Keywords: kbqfe kbhotfixserver kbclient kbsmstopazfix kbupgrade kbinterop kbsoftwaredist kbfix kbbug KB832860

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