Microsoft KB Archive/913610

= How to find more information if you receive a Stop error during or after a Groove installation =

Article ID: 913610

Article Last Modified on 12/27/2006

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APPLIES TO


 * Groove Enterprise Backup Service 2.5
 * Groove Enterprise Backup Service 3.0
 * Groove Development Kit 2.5
 * Groove Development Kit 3.0
 * Groove Web Services Development Kit 3.1
 * Groove Enterprise Data Bridge 3.0
 * Groove Enterprise Integration Server 2.5
 * Groove Enterprise Management Server 2.5
 * Groove Enterprise Management Server 3.0
 * Groove Enterprise Management Server 3.1
 * Groove Enterprise Relay Server 2.5
 * Groove Enterprise Relay Server 3.0
 * Groove Hosted Management Services 2.5
 * Groove Hosted Management Services 3.0
 * Groove Hosted Relay Services 2.5
 * Groove Hosted Relay Services 3.0
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Microsoft Office Groove 2007

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INTRODUCTION
You may receive a Stop error in Microsoft Windows during or after the installation of one of the programs that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
A Stop error indicates a hardware problem. For example, the stop error may indicate a problem with the hard disk, the hard disk controller, the memory, or a device driver. Although Groove products cannot directly cause a Stop error, they may access the problematic hardware or driver to trigger the error.

For more information about Stop errors on a blue screen, visit the following Microsoft Web site, type blue screen in the For box, and then click Run the search:

http://support.microsoft.com/search/?adv=0

Additional query words: TCN-02146 Groove2007

Keywords: kbprb kbexpertisebeginner kbtshoot KB913610

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