Microsoft KB Archive/130149

= WD97: "Out of Memory" When Document Saved in Word 95 Format =

Article ID: 130149

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q130149



SYMPTOMS
When you save a Microsoft Word 7.x for Windows document in Microsoft Word 97 in the Word 6.0/95 format, you may receive the following error message:

There is not enough memory or disk space to convert this document.



CAUSE
The List Separator on the Number tab of Regional Settings (Control Panel) is set to a semicolon. When the list separator is a semicolon, the Microsoft Word 97 converter does not save the document correctly.

NOTE: The semicolon is most often used as a list separator in International versions of Microsoft Word and Microsoft Windows.



RESOLUTION
To correct this problem, obtain Microsoft Word 97 for Windows, Service Release 2 (SR-2).

To temporarily work around this problem, use something other than a semicolon for the list separator within the Regional Settings. To do this, follow these steps:

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) On the Windows Start menu, point to Settings, and click Control Panel.
 * 2) Double-click Regional Settings (in Microsoft Windows 2000, double-click Regional Options) and then click the Number tab.
 * 3) Change the List Separator to something other than a semicolon. For example, change the separator to a comma.
 * 4) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 97 for Windows, Service Release 2 (SR-2).

For additional information about Service Release 2, click the article number below to view the article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2

Keywords: kbhotfixserver kbqfe kbbug kbconversion kbconvert kbfix KB130149

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