Microsoft KB Archive/278861

= MSN Companion gets constant busy signal =

PSS ID Number: 278861

Article Last Modified on 6/13/2003

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The information in this article applies to:


 * MSN Companion 1.0

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This article was previously published under Q278861



SYMPTOMS
When attempting to connect with MSN companion, you get a constant busy signal.



CAUSE
Either:
 * All lines are being used.
 * The phone number is bad.



RESOLUTION
If the number is busy because all lines are being used, wait a few minutes and try again or try again at a different time of day.

If you would like to try a different access number, call Technical Support to see if there are additional access numbers in your area and to get instructions for changing your access number.

Call MSN Technical Support. The options to contact MSN support are located at http://support.microsoft.com/default.aspx?scid=sz;en-us;top

Additional query words: kbimu

Keywords: kbprb KB278861

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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