Microsoft KB Archive/268430

= WD2001: Only One Page Is Printed When You Print a Multiple-Page Word 5.1 Document =

Article ID: 268430

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Word 2001 for Mac

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This article was previously published under Q268430



SYMPTOMS
In Microsoft Word 2001, when you print a document that was created in Microsoft Word 5.1, in some cases only one or a few of the pages are printed, although Word reports that all of the pages were spooled.

For example, if you open a Word 5.1 document that is five pages long, and you click Print on the toolbar, only one page is printed.



CAUSE
Word 5.1 documents store a print record, which is the page range of the pages that were printed when the document was last printed. If only a subset of the document was selected the last time the document was printed, that subset is stored in the print record.

When the Print button is selected from the toolbar in Word 2001, the print record is used to print the document. Therefore, only the pages that were selected in the previous page range are printed when you send the document to the printer by clicking Print on the toolbar.



WORKAROUND
To work around this issue, use one of the following methods:
 * Click Print on the File menu to print your document, instead of clicking Print on the toolbar. -or-


 * Open the document by using Word 2001, and then save the document.

The document should now be printed correctly if you click Print on the toolbar, or if you click Print on the File menu.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Word 2001 for Mac.

Additional query words: off2001kb PPT2001 mac PPT2001KB macword WD2001KB

Keywords: kbbug kbnofix KB268430

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