Microsoft KB Archive/167265

= XADM: Missing File New Custom Recipient Option =

Article ID: 167265

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q167265



SYMPTOMS
You are unable to set up a new Custom Recipient. This command is not available on the File menu in the Microsoft Exchange Server Administrator program.



CAUSE
You are using the standard edition of Exchange Server and you have not installed any Microsoft Exchange Connectors on this computer running Exchange Server.



RESOLUTION
To resolve this problem, do one of the following:


 * Install the Microsoft Exchange Server Enterprise Edition, which includes three connectors: Microsoft Exchange Internet Mail Connector, Microsoft Exchange Connector, Microsoft Exchange X.400 Connector. -OR-


 * Install any of the connectors from the Microsoft Exchange Connector Series (Microsoft Exchange Internet Mail Connector, Microsoft Exchange Connector, or Microsoft Exchange X.400 Connector).
 * If there is no need for this Exchange Server computer to use any type of connector, users can use a shared .pab file that will reside on a server. This will allow users or the administrator to add foreign mail addresses to be used globally.

Keywords: kbusage KB167265

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