Microsoft KB Archive/896901

= No information appears in the Status Reason column on the Opportunities tab of a sales record after you create a new opportunity in Microsoft CRM 1.2 =

Article ID: 896901

Article Last Modified on 8/25/2005

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APPLIES TO


 * Microsoft CRM 1.2

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SYMPTOMS
You create a new opportunity for a sales account in Microsoft Business Solutions CRM 1.2. After you save and then close the new opportunity, no information appears in the Status Reason column on the Opportunities tab of the sales record. If you open the opportunity and then click the Associated tab, status reason information appears.



RESOLUTION
To resolve this problem, apply the 892949 update rollup. For more information about the update rollup, click the following article number to view the article in the Microsoft Knowledge Base:

892949 Update rollup 1 is available for Microsoft CRM Sales for Outlook 1.2



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft product updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: MBS cumulative package hotfix rollup

Keywords: kbbug kbfix kbmbsmigrate KB896901

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