Microsoft KB Archive/20332

Troubleshooting Error ID=02,ID=25

PSS ID Number: Q20332 Article last modified on 03-07-1997

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========================================================= 1.00 1.05 3.00 3.01 3.02 4.00 5.00 MACINTOSH kbenv kberrmsg

= SUMMARY =

Microsoft Word for the Macintosh can stop and display the following error message:

ID=02,ID=25

Two possible causes for this error message are as follows:


 * 1) The program being used is a copy made with a copy-utility program.
 * 2) Desk accessories are conflicting with Word.

To isolate the problem, create a new working disk without using a copy-utility program and start only with standard Apple desk accessories.

Please note that a copy-utility program is not needed to make copies of Word versions 3.0x or later; these versions are not copy protected.

KBCategory: kbenv kberrmsg KBSubCategory: Additional reference words: macword 1.00 1.05 3.00 3.01 3.02 4.00 5.00 macword5 ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.