Microsoft KB Archive/240821

= WHOIS Returns "Access to Network Solutions' WHOIS Information ..." for Organization Name =

Article ID: 240821

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q240821



SYMPTOMS
The new WHOIS format from InterNIC causes an invalid domain host name, which returns the following for all domestic domain lookups:

Access to Network Solutions' WHOIS information is provided to assist p



CAUSE
InterNIC changed the format for WHOIS queries. Usage Analysis was not designed to parse the new format.



RESOLUTION
To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

219292 How to Obtain the Latest Site Server 3.0 Service Pack



STATUS
This problem was first corrected in Site Server 3.0 Service Pack 3.



MORE INFORMATION
This fix addresses the issue only if WHOIS attempts have not been done against the existing database. If WHOIS attempts have been made, then the erroneous data from the TblReferenceDomain table of the database must be removed, or a new database must be created and the log files re-imported.

To remove the erroneous data from SQL Server, open the Query Analyzer, select the Analysis database and issue the following statements:

DELETE FROM tblReferenceDomain where organizationname = "The Data in Network Solutions' WHOIS database is provided by NetworkSo"

DELETE FROM tblReferenceDomain where organizationname = "Access to Network Solutions' WHOIS information is provided to assist p"

This removes the domains that have invalid organization names from the table so that further WHOIS queries can work against them.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB240821

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