Microsoft KB Archive/305074

= Error in EditSheet with ID: &quot;esUser0&quot; Occurs When You Add a User in the Business Desk =

Article ID: 305074

Article Last Modified on 10/21/2002

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q305074



SYMPTOMS
When you add a user in the Commerce Server 2000 Business Desk, the following error may occur:

Error in EditSheet with ID: &quot;esUser0&quot;

DataXml &quot;User0&quot; at char 762 in line 3:

An invalid character was found in text content.

Source code:

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CAUSE
This error occurs when Microsoft XML (MSXML) 3.0 is installed in replace mode. Commerce Server 2000 requires that MSXML 2.6 is installed. When MSXML 3.0 is installed in replace mode, it may break some functionality.



RESOLUTION
Install MSXML 3.0 in side-by-side mode or remove MSXML 3.0

For additional information on how to determine which version of MSXML the DLLs refer to, click the article number below to view the article in the Microsoft Knowledge Base:

278636 PRB: Application Errors Occur After You Run Xmlinst.exe on Production Servers

Steps to install MSXML3.0 in side-by-side mode
 Open the command prompt window. At the command prompt, type \xmlinst (where is the folder where the Xmlinst.exe file is installed). This installs the latest version of MSXML in replace mode. To return to side-by-side mode, type \xmlinst –u (where is the folder where Xmlinst.exe is installed). This command uninstalls any registry entries for MSXML.  Register the versions of MSXML that you want to run. Make sure to register the versions in order. For example, the following sequence registers MSXML.dll, MSXML2.dll, and MSXML3.dll: C:\>regsvr32 MSXML.dll C:\>regsvr32 MSXML2.dll C:\>regsvr32 MSXML3.dll 

For additional information on how to get the MSXML distribution package, click the article number below to view the article in the Microsoft Knowledge Base:

278969 INFO: How to Redistribute the Microsoft XML Parser

Additional query words: Bizdesk

Keywords: kbprb KB305074

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