Microsoft KB Archive/261410

= Epson Perfection 636 (SCSI) Scanner Generates Error Messages on Microsoft Windows Millennium =

Article ID: 261410

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261410



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you install an Epson Perfection 636 (SCSI) scanner and then try to scan something, you may receive the following error message:

Scanner not ready. Check that the scanner is turned on.

You may also receive the following error message:

Illegal function call.



CAUSE
The Epson version 3.0 TWAIN software is not compatible with Windows Millennium Edition (Me).



RESOLUTION
To resolve this behavior, contact Epson America, Inc. and upgrade to version 3.40 or later of the TWAIN software.

HTTP://support.epson.com



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWIMAEM HWSCSI

Keywords: kbprb KB261410

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