Microsoft KB Archive/126137

Incorrect Payee Shown in Pay On-Line Dialog Box

PSS ID Number: Q126137 Article last modified on 12-12-1997

3.00

WINDOWS

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= SUMMARY =

The payee may appear incorrectly in the Pay On-Line dialog box. This occurs when there are multiple account numbers for the same electronic pay on-line payee.

For example: A user with two American Express cards, one for business and one for personal use, might have the cards listed as American Express(business) and American Express(personal) in the Payee List. A transaction posted to American Express(business) in the Account Book could appear as American Express(personal) in the Pay On-Line dialog box.

Once a transaction has been sent for payment to Pay On-Line. The Pay On-Line dialog box may return displaying the wrong account identifier between parenthesis. However, the account number shown will match the correct account as entered in the Account Book. On-Line Services ignores the textual identifier and uses the account number, so the transaction will be processed correctly.

= MORE INFORMATION =

Steps for setting up one payee with two account numbers:

The following steps require that the file EPAYEE.LST be in the MONEY directory. This file is copied from On-Line Services the first time a connection is made.


 * 1) From the Lists menu, choose Payee List.
 * 2) In the Payee List box, choose the Pay On-Line Info button.
 * 3) In the Pay On-Line Info box, choose the Add On-Line Payees button.
 * 4) Select the payee you want, and choose the Add button.
 * 5) In the Pay On-Line Info box, choose the Close button.
 * 6) In the Payee List box, select the payee.
 * 7) With the Payee selected, choose the Rename button.
 * 8) In the Rename Payee box, add information identifying the individual account between parenthesis, either at the beginning or end of the payee’s name. Then choose the OK button.
 * 9) Repeat steps 1-8 for each additional account for the single payee.

We are researching this issue and will post new information here as it becomes available.

= REFERENCES =

“Microsoft Money User’s Guide,” version 3.0, pages 143 and 277

KBCategory: kbusage KBSubcategory: kbonline Pay On-Line

Additional query words: kbhowto w_money On-Line Pay 3.00

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========================================================= Keywords : kbonline Version : 3.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.