Microsoft KB Archive/814215

= Site Builder Throws Random Errors When You Create Rights Groups and Templates =

Article ID: 814215

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition, when used with:
 * Microsoft Windows 2000 Standard Edition
 * Microsoft Content Management Server 2001 Developer Edition

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SYMPTOMS
When the Site Builder client tool is installed on a computer that is running Microsoft Windows 2000 Service Pack 4, Site Builder may generate random errors when you try to create rights groups or Content Management Server templates or both. For example, you may receive the following error messages:

Item cannot be locked

-or-

Remote Procedure call failed



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name --  13-Feb-2003  01:18  4.1.1113.0      1,149,952  Aeserverobject.dll Note Because of file dependencies, this update requires Microsoft Content Management Server 2001 Security Release Package 2 (SRP2).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbcontentmgtserv2001presp2fix kbbug KB814215

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