Microsoft KB Archive/812205

= WD2002: Word Ignores &quot;Optimize for Portability&quot; Setting for Postscript Output Option =

PSS ID Number: 812205

Article Last Modified on 1/8/2003

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The information in this article applies to:


 * Microsoft Word 2002

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SYMPTOMS
When you change the Postscript Output Option setting on a PostScript printer to Optimize for Portability, Word ignores the setting and instead prints the document by using the Optimize for Speed setting.

Note: The Postscript Output Option setting specifies the output format for PostScript files. Generally, you will use Optimize for Speed to print your documents. However, to create a file that matches the Adobe Document Structuring Conventions (ADSC), click Optimize for Portability. Each page of the document is then a self-contained object. This is useful if you want to create a PostScript file and print it on a different printer.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Full File Patch:   Date          Time       Version   Size        File name 12-Nov-2002  00:17:35             6,632,040   Winwordff.msp Client Patch:   Date          Time       Version   Size        File name --  11-Nov-2002   23:29:32             5,654,112   Winword.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date          Time    Version      Size        File name --  24-APR-2002   10:45   10.0.4016.0  10,582,344  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbQFE KB812205

Technology: kbWord2002 kbWord2002Search kbWordSearch

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