Microsoft KB Archive/118321

= PC DB: Gateway Addresses and Template Information =

Article ID: 118321

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q118321



SYMPTOMS
With version 3.2 of Microsoft Mail for PC Networks, templates can be used to create a directory of customized user information. However, template information is not allowed for certain address types. The types of addresses that do not support templates are: MCI, X400, SMTP, MHS, 3COM, and FAX.



RESOLUTION
This is not currently supported by the product. Gateways that use a .GLB or .NME file to store their addresses (for example, X.400, SMTP, MHS, FAX, MCI, and 3COM) cannot support extended information.



STATUS
Microsoft has confirmed this to be a problem in version 3.2 of Microsoft Mail for PC Networks. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
Gateways that store addresses in conformance with the 10/10/10 format(for example, SNADS and PROFS) support extended information.

Additional query words: 3.20

Keywords: KB118321

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