Microsoft KB Archive/244586

= Mailbox Manager logging levels in Exchange Server =

Article ID: 244586

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q244586



SUMMARY
If you use the Exchange Server Mailbox Manager add-in utility included in Exchange Server version 5.5 Service Pack 3, you can configure up to five logging levels. Each level is unique and gives you different information.

This article describes the different logging levels and the uses for each level.



MORE INFORMATION
The logging level, which is set on the Advanced tab, determines what information is captured by the trace log files and the application event log. The logging level has no effect on the information in the administrator's report.

The summary message that is sent to the application event log is in the same format as the message that is sent to the administrator. Mailbox and folder level statistics, as well as full trace information, are captured in the trace log.

Entries in the Application Event Log
If you set the logging level to 2 or higher, a summary message is logged in the application event log that is similar to the following:

Event ID: 728

Source: MSExchangeMCA

Type: Information

Category: None

Description:

The Microsoft Exchange Server Mailbox Manager has completed processing mailboxes

Started at: Start-Time

Stopped at: End-Time

Mailboxes processed: Processed-Mailbox-Total

Messages moved: Moved-Messages-Total

Size of moved messages: Moved-Messages-Size-Total

Deleted messages: Deleted-Messages-Total

Size of deleted messages: Deleted-Messages-Size-Total

If the run is unsuccessful, the following message is logged:

Event ID: 721

Source: MSExchangeMCA

Type: Error

Category: None

Description:

Microsoft Exchange Server Mailbox Manager was interrupted before processing was complete - error no = c00002d1. The Microsoft Exchange Server Mailbox Manager has completed processing mailboxes

Started at: Start-Time

Stopped at: End-Time

Mailboxes processed: Processed-Mailbox-Total

Messages moved: Moved-Messages-Total

Size of moved messages: Moved-Messages-Size-Total

Deleted messages: Deleted-Messages-Total

Size of deleted messages: Deleted-Messages-Size-Total

Trace Log
The trace log captures information such as: the object that was affected by the Mailbox Manager utility, the number of messages that were deleted, the type of event that took place, and the time of a given deletion. Trace log titles are in a MCAyyyymmdd.log format, where yyyy is the year, mm the month, and dd the day. They can be found in the same folder that the Mailbox Manager utility is installed in (the C:\Mbxman folder by default). Trace logs are in CSV format and can be opened in any spreadsheet application, for example, Microsoft Excel. Trace log files can be very large; delete unwanted log files periodically to recover disk space.

Note If you set the logging level to either 3, 4, or 5, the location where the MCAyyyymmdd.log files are written may fill up and cause the Exchange Server services to stop. For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

163913 IS or DS stops due to lack of drive space for log files

170809 Exchange services stop due to low disk space

For more information regarding the Exchange Server Mailbox Manager utility, download the support files on the FTP site from the same Sp3_55ss.exe file that the utility is installed from. After you extract the support files, see the User Guide in the Support\ \Server\Support\Mbmngr\Setup\ folder (for example, Support\Eng\Server\Support\Mbmngr\Setup\I386\Mbmanug.htm).

Additional query words: XADM mbclean space crash shut down MCA

Keywords: kbinfo KB244586

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