Microsoft KB Archive/831075

= You receive an &quot;Unable to read names from ODBC data source&quot; error message or the program stops responding when you use the organization chart wizard to import DB2 6.1 or 7.0 data in Visio =

Article ID: 831075

Article Last Modified on 11/13/2006

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APPLIES TO


 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007
 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition

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SYMPTOMS
In Microsoft Office Visio, when you use the Organization Chart Wizard to import data from an IBM DB2 Universal Database 6.1 or 7.0 database to your organization chart, Visio may stop responding (hang) or you may receive an error message that is similar to the following:

Unable to read names from ODBC data source



CAUSE
This problem may occur in situations where a compatibility issue exists with Visio and the IBM DB2 Data Sources Open Database Connectivity (ODBC) driver, and this problem prevents Visio from reading the data in the database correctly.



WORKAROUND
To work around this problem, convert the database to another format that is supported by the ODBC driver (for example, convert the database to Microsoft Office Access 2003 format), or use another third-party ODBC driver instead of the IBM DB2 ODBC driver.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For more information about Visio, visit the following Microsoft Web site:

http://www.microsoft.com/office/visio

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: VSO2007 VSO2003 VISIO2003

Keywords: kberrmsg kbbug KB831075

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