Microsoft KB Archive/915872

= The last instance of the series is not seen when you create a recurring appointment in Outlook Web Access =

Article ID: 915872

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
You use Outlook Web Access on a computer that is running Microsoft Exchange Server 2003. When you create a recurring appointment, the last instance of the series is not seen. Additionally, the last instance of the series is not seen when you accept a similar recurring appointment by using Outlook Web Access, the Auto Accept Agent, or a CDO program.

This problem occurs when all the following conditions are true:
 * The last instance of the series occurs on the first day of a month.
 * The local time zone is ahead of Coordinated Universal Time (Greenwich Mean Time). That is, the local time zone is Coordinated Universal Time +  hours, where   is the number of hours and minutes that the local time is ahead of Coordinated Universal Time.
 * You create the recurring appointment by using the End by option.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must install Exchange Server 2003 SP2 before you apply the hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply the hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Prerequisites
You must install Exchange Server 2003 SP1 before you apply the hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply the hotfix. However, the Microsoft Exchange Information Store Service and all dependent services will be restarted.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



WORKAROUND
To work around this problem, use the End after  occurrences option when you create the recurring appointment, where x is any numeral. Do this instead of using the End by option. In Microsoft Outlook, this option is available in the Task Recurrence dialog box, under the Range of Recurrence section.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about the naming schema for Exchange software updates, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XCCC OL

Keywords: kbexchange2003sp1fix kbhotfixserver kbqfe kbfix kbbug kbpubtypekc KB915872

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