Microsoft KB Archive/911170

= The Resultant Set of Policy tool and the Group Policy Management Console tool do not correctly display policy information on a Windows XP Service Pack 2 (SP2)-based computer =

Article ID: 911170

Article Last Modified on 8/29/2007

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APPLIES TO

 Microsoft Windows XP Service Pack 2, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition 

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SYMPTOMS
Consider the following scenario. You configure a domain controller as described in the following Microsoft Knowledge Base articles:

316977 Group Policy template behavior in Windows Server 2003

816662 Recommendations for managing Group Policy administrative template (.adm) files

Then, you delete all the *.adm files from the Sysvol folder on the domain controller. Next, you start the Resultant Set of Policy tool (Rsop.msc) or the Group Policy Management Console tool (Gpmc.msc) and then view policy settings on a Microsoft Windows XP Service Pack 2 (SP2)-based computer. However, these tools do not correctly display the policy information. Additionally, an Extra Registry Settings section appears in the Resultant Set of Policy tool instead of the policy descriptions that you expect.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP SP2 installed.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB911170

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