Microsoft KB Archive/285641

= W32Time client does not fail over to secondary NTP servers by FQDN =

Article ID: 285641

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q285641





SYMPTOMS
If you place multiple Network Time Protocol (NTP) servers by IP address in the NTPServer registry value, Windows tries each listed address. If you specify the NTP servers by DNS name (or the FQDN), Windows loops through the list once for each server, but attempts to connect to the first name in the list each time instead of trying each name.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date       Time    Version        Size   File name 3/12/2001 02:43p  5.0.2195.3358  47,888  W32time.dll 3/12/2001 02:43p  5.0.2195.3358  56,080  W32tm.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
NTP servers can be configured from the command line using net time. The syntax for net time is:

'''NET TIME

[\\computername | /DOMAIN[:domainname] | /RTSDOMAIN[:domainname]][/SET]

[\\computername] /QUERYSNTP

[\\computername] /SETSNTP[:ntp server list]'''

Where [: ] is a delimited list of time servers, listed by IP address or NetBIOS/FQDN name, whose members are separated by a space only. Do not use commas or semicolons. When adding entries to the registry directly, each IP address or NetBIOS/FQDN name must be separated by a space.

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server product

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to install multiple Windows updates or hotfixes with only one reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 hotfixes

Additional query words: kbDirServices failover

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB285641

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