Microsoft KB Archive/924788

= A message remains unsent in the Outbox folder when you try to send a message in Outlook 2003 =

Article ID: 924788

Article Last Modified on 2/8/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SYMPTOMS
When you try to send a message in Microsoft Office Outlook 2003, the message remains unsent in the Outbox folder.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Start Outlook.
 * 2) On the Tools menu, click Options.
 * 3) On the Other tab, click Advanced Options.
 * 4) In the Advanced Options dialog box, click COM Add-Ins.
 * 5) In the COM Add-Ins dialog box, click ICQ Express, and then click Remove.
 * 6) Click OK three times, and then restart Outlook.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: Outlook, ICQ Express, Outbox OL2003

Keywords: kbtshoot kbaddin kbprb KB924788

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