Microsoft KB Archive/320204

= SharePoint Portal Server Does Not Start After You Install MDAC 2.7 =

Article ID: 320204

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q320204



SYMPTOMS
If you install the Microsoft Data Access Components (MDAC) 2.7 update, the SharePoint Portal Server service may not start, and you may see event ID messages that are similar to the following event ID messages in the Application Log:

1/15/2002 6:40:35 PM SharePoint Portal Server

EventID: 16387

Microsoft SharePoint Portal Server has shut down.

1/15/2002 6:40:35 PM SharePoint Portal Server

EventID: 24578

Upgrade to version 10.145.4629.0000 failed. The error code returned was 0x80070426.

1/15/2002 6:29:03 PM MSExchangeIS

EventID: 9542

Initialization of external interface WIN32 failed; Error ecServerOOM.

1/15/2002 6:29:03 PM MSExchangeIS

Initialization of external interface OLEDB failed; Error Unknown error.

1/15/2002 6:28:57 PM Microsoft Search

EventID: 3057

The plug-in manager  in could not be initialized.

You may also see event ID messages that are similar to the following event ID messages in the System Log:

1/15/2002 6:42:48 PM DCOM

EventID: 10002

Access denied attempting to launch a DCOM Server. The server is:

{9DA0E106-86CE-11D1-8699-00C04FB98036}

The user is SYSTEM/NT AUTHORITY, SID=S-1-5-18.



WORKAROUND
To work around this issue, set all three of the following SharePoint Portal Server services to Manual before you install the MDAC 2.7 update.
 * Microsoft Exchange Information Store (MSExchangeIS)
 * Microsoft Search (MSSearch)
 * SharePoint Portal Service (MSDMServ)

After you have finished installing the MDAC 2.7 update, reset the services that are listed in this section to Automatic, and then restart SharePoint Portal Server.

Additional query words: sps

Keywords: kbprb KB320204

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