Microsoft KB Archive/176360

Err Msg: The Computer You’re Dialing into Cannot Establish…

PSS ID Number: Q176360 Article last modified on 11-02-1998

WINDOWS:1.2,1.3,2.0,2.5

WINDOWS

================================================================ ==

The information in this article applies to:

 == The Microsoft Network, versions 1.2, 1.3, 2.0, 2.5 == 

= SYMPTOMS =

When you attempt to connect to MSN, The Microsoft Network, or start Microsoft Internet Explorer, the MSN Sign-In screen may not appear.

If you then attempt to connect to MSN using a Dial-Up Networking connection, you may receive the following error message:

The computer you’re dialing into cannot establish a Dial-Up Networking connection. Check your password and try again.

= CAUSE =

Your MSN Member ID or password may be typed incorrectly in the MSN Sign-In screen.

= RESOLUTION =

To resolve this issue, type your correct MSN Member ID and password in the MSN Sign-In screen. To do this, use the first method presented below. If this method does not work (for example, the MSN Sign-In screen does not appear), use the second method listed below. If the MSN Sign-In screen still does not appear, use the third method.

Method 1
  Click Start, and then click Run.   In the Open box, type the following line, and then click OK: MSN:1:194246:0:0   When the MSN Sign-In screen appears, type your correct MSN Member ID and password.   Click the Remember My Password check box to select it. 

Method 2

 * 1) Click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type “onlstmt.exe” (without quotation marks), and then click Find Now.
 * 3) In the list of found files, double-click the Onlstmt.exe file.
 * 4) When the MSN Sign-In screen appears, type your correct MSN Member ID and password.
 * 5) Click the Remember My Password check box to select it.

Method 3

 * 1) Click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type “msnfind.exe” (without quotation marks), and then click Find Now.
 * 3) In the list of found files, double-click the Msnfind.exe file.
 * 4) In the Containing box, type your name, and then click Find Now.
 * 5) When the MSN Sign-In screen appears, type your correct MSN Member ID and password.
 * 6) Click the Remember My Password check box to select it.

NOTE: This method may not work if you are using MSN 2.5.

= MORE INFORMATION =

For additional information, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q173679 TITLE : MSN Sign In Screen Does Not Appear

ARTICLE-ID: Q149195 TITLE : “Invalid Member ID or Password” Signing In to MSN

ARTICLE-ID: Q142599 TITLE : Err Msg: Cannot Establish Network Connection

= Additional query words: 1.20 1.30 2.00 2.50 msn =

Keywords : kberrmsg msnsignup kbtlc kbmsn Version : WINDOWS:1.2,1.3,2.0,2.5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.