Microsoft KB Archive/225389

= No Fax Printers When You Install Outlook 2000 =

Article ID: 225389

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q225389



SYMPTOMS
When you install Microsoft Outlook 2000 on a computer running Small Business Server (SBS), clints may not be able to send faxes. In addition, the list of fax printers is not available in the Fax Server tool in Control Panel and fax printers are not displayed in the Printers folder on the server running SBS.



RESOLUTION
To resolve this issue, complete the installation and restart your computer.



STATUS
Microsoft has confirmed that this is a problem in Small Business Server.



MORE INFORMATION
Before you install Outlook 2000 on the SBS server, do the following:
 * Disconnect all users from the server.
 * Hang up the modem and work in offline mode.
 * Send any faxes waiting to be sent.

Additional query words: smallbiz

Keywords: kbnofix kbprint kbsetup kbprb KB225389

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