Microsoft KB Archive/59260

Star Micronics XB-2410/15 and XR-1000/1500 Do Not Print Color

PSS ID Number: Q59260 Article last modified on 11-02-1994

5.00

MS-DOS

= SUMMARY =

The Star Micronics XB-2410, XB-2415, XR-1000, and XR-1500 require a separate color option module to print in color.

Even with this option installed, these printers automatically default to black-only printing if the color ribbon is not installed when the printer is turned on.

= MORE INFORMATION =

Use the following procedure to properly set up the printer for color printing under Word:


 * 1) Make sure that the Print Options “model:” field is set to the “color” model.
 * 2) Turn the printer off.
 * 3) Make sure that the color option module is correctly installed. (Please refer to the instruction booklet that is included with the option.)
 * 4) Install the color ribbon and make sure that it is securely seated.
 * 5) Turn the printer on. If everything is installed correctly, the printer will beep, the head will reposition itself, and the online button will come on. (If anything blinks, then something is installed incorrectly.)

KBCategory: kbother KBSubcategory: Additional reference words:

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================================================================ Copyright Microsoft Corporation 1994.