Microsoft KB Archive/162390

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"Fatal Exception 0D" Error Message Installing Program

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Q162390

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you are installing any program that uses the Windows Install wizard or the InstallShield installation program, you may receive the following error message:

A Fatal Exception Error 0D has occurred in VxD VMM(01) + 00001840

CAUSE
This error message can occur if you have Stacker version 4.1 installed on your computer.

RESOLUTION
To resolve this issue, use either of the following methods:


 * Contact Stac Electronics for a possible fix.
 * Disable 32-bit disk access for all drives. To do this, follow these steps:


 * Click Start, point to Setting, and then click Control Panel.
 * Double-click System.
 * On the Performance tab, click File System.
 * On the Troubleshooting tab, click the "Disable all 32-bit protect- mode drivers" check box to select it.
 * Click OK, and then click Close.
 * Click Yes when you are prompted to restart your computer.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Keywords : kb3rdparty kberrmsg kbsetup win95

Issue type : kbprb

Technology : kbWin95search kbWin95