Microsoft KB Archive/223537

= OL2000: CTRL+SHIFT+L Inserts Bullet in Message =

Article ID: 223537

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223537



SYMPTOMS
When you press CTRL+SHIFT+L in a new message, you insert a bullet into the body of your message instead of opening a new distribution list.



CAUSE
Your insertion point is in the body of the message instead of the header.



RESOLUTION
Either use the menu command to insert a new distribution list, or place the insertion point in the message header and then press CTRL+SHIFT+L.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
In a new e-mail message, on the File menu, point to New, and note that the shortcut keys for Distribution List are CTRL+SHIFT+L. If the insertion point is in the header area of the message, and you press CTRL+SHIFT+L, Outlook opens a new distribution list dialog box. If however, your insertion point is in the message body and you press CTRL+SHIFT+L, Outlook inserts a bullet in the message body if the message format is Microsoft Outlook Rich Text, HTML, or you use Microsoft Word to edit e-mail messages. If the message format is Plain Text, nothing happens.

Regardless of the location of your insertion point, to open a new distribution list, on the File menu, point to New, and click Distribution List.

Additional query words: OL2K cursor

Keywords: kbbug kbnofix KB223537

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