Microsoft KB Archive/296421

= Schedule+ 7.x Hangs at Startup After You Select Group-Enabled Mode =

Article ID: 296421

Article Last Modified on 6/25/2004

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APPLIES TO


 * Microsoft Schedule+ 97 Standard Edition

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This article was previously published under Q296421



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you start Schedule+ 7.x after you specify group-enabled mode, the splash screen appears and then the program stops responding (hangs).



CAUSE
This behavior can occur when you first install Schedule+ 7.x if you select Group-enabled mode instead of Standalone mode and if you also specify that you do not want the mode-selection dialog box to appear again. Schedule+ hangs when it tries to start because it is trying to detect a nonexistent mailbox.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this behavior, modify two registry values to enable the mode-selection dialog box for Schedule+:  Start Registry Editor (Regedt32.exe). Locate the MailDisabled value under the following key in the registry:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Schedule+\Application

 On the Edit menu, click DWORD, type 0, and then click OK. Locate the MAPIPresent value under the following key in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Schedule+\Application

 On the Edit menu, click DWORD, type 0, and then click OK. Quit Registry Editor.</li> Start Schedule+, and in the relevant dialog box, click Standalone mode.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
To toggle between Group-enabled mode and Standalone mode: <ol> Start Registry Editor (Regedt32.exe).</li> Locate the MailDisabled value under the following key in the registry:

HKEY_CURRENT_USER\SOFTWARE\Microsoft\Schedule+\Application

</li> On the Edit menu, click DWORD, type 0, and then click OK, or if the value is already 0, change it to 1.</li> Quit Registry Editor.</li></ol>

Keywords: kbenv kbui kbprb KB296421

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