Microsoft KB Archive/129017

Wine Guide 1.0: README.TXT Contents

PSS ID Number: Q129017 Article last modified on 12-22-1998

1.00

WINDOWS

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= SUMMARY =

This article contains the complete text of the Readme.txt file included with Microsoft Wine Guide, version 1.0 for Windows.

NOTE: This Readme document refers to the Microsoft Download Service (MSDL). As of 12/31/1998, the MSDL service is no longer available. To download support files, visit one of the following Microsoft Internet sites:

http://support.microsoft.com/support

ftp://ftp.microsoft.com/softlib/mslfiles

= MORE INFORMATION =

This file contains additional information about Microsoft Wine Guide not included in the User’s Guide.

To read this file on-screen, use the Page Down and Page Up keys. You can also print the file by choosing the Print command from the File menu in any Windows word processing program. If you open this file in Windows Write, Microsoft Word, or another word processor, it will be easier to read if you select the entire document and format the text in 10-point Courier.

This README file contains important information on the following topics:

Section Description
1 RUNNING IN LOW MEMORY OR RUNNING SLOWLY How to make Microsoft Wine Guide run on low-memory machines.

2 CD-ROM PROBLEMS Hints on solving problems accessing CD-ROM drives.

3 PRINTING AND COPYING How to print and copy Microsoft Wine Guide screens.

4 VIDEO DISPLAY PROBLEMS Images don’t display properly or video driver errors.

5 AUDIO PROBLEMS Some common sound problems and how to fix them.

6 Some common problems with Videos and how to fix them.

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================================ 1. RUNNING IN LOW MEMORY OR RUNNING SLOWLY =============================================

Microsoft Wine Guide uses your computer’s system memory to display pictures. If you find that Microsoft Wine Guide runs slowly or if you encounter out-of-memory errors, the program probably doesn’t have enough memory. Consider doing the following to improve your computer’s performance:


 * Close all unnecessary applications.
 * Determine how much total memory your computer has available. At the system prompt, type “mem” and press ENTER. You need a minimum of 4MB (4,000,000 KB) of total memory to use Microsoft Wine Guide. If you do not have at least 4MB of memory, you will not be able to run Microsoft Wine Guide until you add more memory.
 * Microsoft Wine Guide needs a minimum of 3,000K free in Windows for best movie performance. To check the amount of free memory Windows has available, start Windows, and from Program Manager pull down the “Help” menu then choose “About Program Manager.”
 * If you are running Windows in Enhanced mode, set up a permanent Windows swap file on your hard disk. A swap file of greater than 4MB (4,000K) is recommended. See your Windows documentation for more information.
 * Defragment (“clean up”) your hard disk by running a defragmentation program such as DEFRAG, which comes with MS-DOS version 6 or higher.

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======= 2. CD-ROM PROBLEMS ====================

NOTE: Do not remove the Microsoft Wine Guide compact disc from your CD-ROM drive while using Microsoft Wine Guide.


 * If the Microsoft Wine Guide program cannot find the data files that it needs from the Microsoft Wine Guide compact disc, you’ll see a message that asks you to select the drive containing the files. To find the source of the problem, do the following:
 * Make sure the Microsoft Wine Guide compact disc is correctly inserted into the CD-ROM drive.
 * Make sure that the Microsoft Wine Guide program is looking for the compact disc on the correct drive. Check to see if the drive letter for your CD-ROM drive has changed. You can use the Windows File Manager to determine which drive letter is assigned to the CD-ROM drive. The Select Drive command in the Disk menu will say “CD-ROM” next to the CD-ROM drive letter.
 * If you have an external CD-ROM drive, make sure that the drive is connected to your computer, plugged in, and turned on. If you still see the error message after checking the points above, check the documentation that came with your CD-ROM drive or contact the company that supplied the drive.
 * Make sure that your CD-ROM drive is MPC-compatible. MPC-compatible drives meet the following criteria: 1. An average seek time of less than one second; 2. A transfer rate of 150KB per second while using less than 40% of the CPU bandwidth.
 * Check the documentation that came with your CD-ROM drive to make sure it meets these requirements. A CD-ROM drive that does not meet the MPC specifications will exhibit slow performance and/or “Audio blips/Interruptions” when sound is played.

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=========== 3. PRINTING AND COPYING ========================

The screens in Microsoft Wine Guide are large color pictures. Depending on the type of printer you have, printing a picture of the screen may take several minutes. Also, screen resolution and printer resolution are often not the same, so the resulting printout may not match the quality you see on the screen.

You should be able to print grayscale images from Microsoft Wine Guide. If you have a black and white laser printer you might need to upgrade your printer driver. Call the dealer from whom you bought the printer or the printer manufacturer. It is also possible to print Microsoft Wine Guide screens in color on a color printer.

Because the pictures can be quite large, you may have difficulty copying or printing in low-memory conditions. In this case, close all other unnecessary running applications and try again.

To print text only from a screen in Microsoft Wine Guide, copy the text to the clipboard by selecting Copy Text from the Options Button on the Control Bar at the bottom of the screen. You can then paste the text into another application (such as Microsoft Word) and print from this other application. Note that on some screens, some of the words you can see are actually embedded in an image and cannot be copied to the clipboard.

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============= 4. VIDEO DISPLAY PROBLEMS ==========================

Microsoft Wine Guide runs in 256-color screen mode. If your computer is running in 16-color mode, and the video card will support 256 colors, you can run the Windows Setup program to change the video driver. This will enhance the image quality of Microsoft Wine Guide. For more information on changing video drivers, check your Windows documentation.

If you are having display trouble with Microsoft Wine Guide, you can try installing the SVGA or S3 driver that have been included on the Microsoft Wine Guide CD. The 2.41 and 1.32 S3 drivers are designed only to work with the 86C801/805 chip set. Generic S3 drivers may not be fully compatible with other applications or your PC configuration. S3 drivers will not be supported by Microsoft or by S3, Inc.&quot;


 * 1) In File Manager create a directory on your hard disk called drivers&quot;.
 * 2) Switch to the CD drive and select the appropriate compressed driver file from.
 * 3) Copy this compressed driver file to “c:” on your hard disk.
 * 4) On your hard disk, double click on the compressed driver file to expand it.
 * 5) Run Windows Setup from the Main group in Windows Program Manager.
 * 6) In the Options menu, choose Change System Settings…
 * 7) Click the down arrow to the right of the Display: edit box, and select “Other display” from the bottom of the list.
 * 8) You will be asked to type in the path to the display driver you wish to use. Enter &quot;c:
 * 9) A list of possible resolutions will appear. You should highlight the 640x480 256 color resolution, and click OK.
 * 10) The Display: edit box should now show the new driver you installed Click OK.
 * 11) If you are told that a driver for this display is already on the system. You should choose to use the currently installed driver by clicking the NEW button.
 * 12) You will need to restart Windows for the change to take affect.

= ATI PROBLEMS =

Microsoft Wine Guide is incompatible with some advanced features used by some video cards such as the Mach32 chip set running the ATI drivers. For Microsoft Wine Guide to run on the ATI driver, the “256 color palette” control in the “Advanced features” of the “ATI Control Panel” needs to be set to ON. For more information, see the documentation for your video card.

For more information about ATI video cards, contact ATI technical support at (905) 882-2626.

Less than 256 Colors: Wine Guide is designed to run at VGA (640x480) resolution or higher with 256 colors. Running in less than 256 colors will result in poor screen graphics.

More Than 256 Colors: Wine Guide may encounter display problems when using accelerated video drivers, video drivers with more than 256 colors, or high resolution video drivers. Make sure you are using the most recent video drivers available for Windows from your video card manufacturer.

To find out what video driver you are using, go to the Windows Program Manager Main group window and double-click the Windows Setup icon. To the right of “Display” you will see the name of the video driver currently in use.

Obtaining Updated Drivers: Contact the manufacturer of your video card to determine if newer Windows display drivers are available. Another option for obtaining updated drivers is the Microsoft Download service, an electronic bulletin board that can be accessed via a modem at (206) 936-MSDL(6735).

Drivers provided on the MSDL are compressed with the PKWare utilities, and are in the form of executable files (.EXE extension). It is best to download the file or files you need into an empty directory on your hard disk or a blank formatted floppy. To decompress these drivers after downloading them, either:

  From Windows File Manager: double click on the filename (e.g., the appropriate file ending in .EXE) that you downloaded. -or-   From the DOS prompt: change to the directory containing the downloaded file, type the filename, and press ENTER. 

Specific driver issues
S3 drivers: If you have a computer with a S3 video card and are experiencing cross-sectional or split images, you should install the latest driver, version 2.4. This driver is included on the Wine Guide CD in the “3v241” directory. For details on installing this driver, see your Windows documentation. Microsoft Super VGA drivers: If you are not using a S3 video card and are experiencing split images or poor video, you should acquire the latest video driver from your video card manufacturer or install the Microsoft Super VGA driver. The SVGA driver is included on the Wine Guide CD in the “” directory. For details on installing this driver, see your Windows documentation.

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===== 5. AUDIO PROBLEMS ==================

Audio problems can have many causes. Other applications that play sounds may interrupt sounds in Microsoft Wine Guide, because your computer cannot play two sounds simultaneously. This is generally a temporary clash that will resolve itself. However, a few applications that play sounds, such as some screen savers, may remove audio capability from all other Windows applications. If you suspect you have such an application, deactivate it or do not run it while running Microsoft Wine Guide.

= SOUNDS PLAY, BUT NOT VERY WELL =

Sounds that are distorted or “fuzzy” have several possible causes. The most likely one is simply that your speakers are not of high quality. Low frequency sounds may not reproduce well on some equipment.

It is also possible that the software settings on your sound board are causing distortion. For example, if the sound card volume or “WAVE file input” is set to near its maximum, it will produce amplification distortion, just as it would on a stereo system. To find out how to change your sound board settings, check the documentation that came with your sound board.

Your CD-ROM drive should be MPC-compatible. MPC-compatible drives meet the following criteria:


 * 1) An average seek time of less than one second;
 * 2) A transfer rate of 150KB per second while using less than 40% of the CPU bandwidth.

Check the documentation that came with your CD-ROM drive to make sure it meets these requirements. An incompatible CD-ROM drive may work; however, it may produce low-quality audio or cause the sound to be interrupted while playing.

= SOUND DOESN’T PLAY AT ALL =

If you don’t hear any sounds, make sure that the volume is set to an audible level.

If the volume is set to an audible level and you still hear no sounds at all, something may be wrong with your sound board setup. Check to see that the drivers are installed correctly and, if necessary, reinstall them. To determine if the sound drivers are installed, check the Drivers section of the Windows Control Panel. For more information on installing your sound drivers, refer to the documentation that came with your sound card. If you have any problems, contact your sound board manufacturer for assistance.

Please note that Microsoft Wine Guide requires an MPC-compatible sound board and is not intended to run with drivers which use the PC speaker, such as the unsupported “PC Speaker” driver. Such a driver will in most cases not play any sounds, and if the driver setup option “Enable Interrupts” is not checked, the system may lock up. Check the “Drivers” configuration in your Windows Control Panel. If you have both a sound board and the PC Speaker driver installed, it is recommended that you remove the PC Speaker driver.

= MEDIA VISION CARDS =

A small number of Media Vision sound card drivers (Pro Audio - Spectrum cards) may have problems with sound in Microsoft Wine Guide. If you have a Media Vision card and do not hear sounds or are having other sound problems, you might require updated drivers. Contact Media Vision for current driver information.

If you are running Microsoft Wine Guide on an EISA machine and experience “scratchy” audio, try changing the DMA channel on the sound card to DMA 7.

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=========== 6. PROBLEMS WITH VIDEOS ========================

If you experience General Protection Faults when running a video, your can try turning off DVA.

In File Manager, open your win.ini file and find the “[drawdib]” section. Type the line “DVA=0” directly under the “[drawdib]” line. Save your win.ini file and restart windows

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbmm kbreadme kbref kbfaq KBSubcategory: win31 multi media multimedia multi-media

Additional reference words: kbhowto 1995 help wines 1.00 troubleshoot mmtitles kbmm ====================================================================== Keywords : win31 media multi multi-media multimedia Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.