Microsoft KB Archive/886002

= Systems Management Server 2.0 clients can no longer report software inventory after you upgrade the site server to Systems Management Server 2003 Service Pack 1 =

Article ID: 886002

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
After you upgrade a Microsoft Systems Management Server (SMS) 2.0 site server to SMS 2003 Service Pack 1 (SP1), Windows 2000-based, Windows XP-based, and Windows Server 2003-based computers that have the SMS 2.0 client installed can no longer report a software inventory to the SMS 2003 SP1 site server.



CAUSE
This issue occurs because an SMS 2003 SP1 environment supports Windows 2000-based, Windows XP-based, and Windows Server 2003-based computers that are running the SMS 2.0 client in only a limited manner. Therefore, SMS 2.0 clients cannot submit a software inventory to an SMS 2003 SP1 site server.



WORKAROUND
To work around this issue, update all Windows 2000-based, Windows XP-based, and Windows Server 2003-based computers that are running the SMS 2.0 client to the SMS 2003 Advanced Client.



STATUS
This behavior is by design.



MORE INFORMATION
For more information about upgrading an SMS 2.0 client to SMS 2003 SP1, see the Systems Management Server 2003 Concepts, Planning, and Deployment Guide. This guide is available for download when you visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=784838B3-34E0-4122-B3E2-17C5B4EEF8F4&displaylang=en

Keywords: atdownload kbtshoot kbprb KB886002

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