Microsoft KB Archive/204778

= RAS May Not Start When Computer Is Restarted =

Article ID: 204778

Article Last Modified on 10/3/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0

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This article was previously published under Q204778



SYMPTOMS
When you configure the Telephony service to log on to the domain/Administrator account and you restart your computer, Remote Access Service (RAS) may not start.



RESOLUTION
To resolve this problem, apply the Telephony API (TAPI) 2.1 driver set to the computer.

NOTE: Upgrade the server only, not the client.



MORE INFORMATION
You can download the latest TAPI 2.1 driver (Tapisrv.exe) from the following Microsoft FTP site:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP3/tapi21-fix/

Additional query words: smallbiz

Keywords: kbbug kbnofix KB204778

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