Microsoft KB Archive/265042

= XADM: Service Account Admin Password Must Be Reset After Migration to Windows 2000 =

Article ID: 265042

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q265042





SYMPTOMS
You can use the Active Directory Migration tool (ADMT) to migrate users, groups, and computers from a Microsoft Windows NT 4.0-based domain to a Microsoft Windows 2000-based domain. When you use ADMT to migrate a Microsoft Exchange Server 5.5 Service Account Admin from a Windows NT 4.0 domain to a Windows 2000 domain, your Service Account Admin password is reset and you can not start services. You are prompted to change your password at the next logon.



CAUSE
ADMT changes the password and prompts you to change your password at the next logon.



WORKAROUND
After the migration, you cannot start the services anymore, so you need to use Active Directory Users and Computers Microsoft Management Console (MMC) to reset the Service Account Admin password. To do so, click to clear the Must change password in the next logon check box.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB265042

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