Microsoft KB Archive/311493

= Problems Running Gnotella Version 1.0.3 on Windows XP =

Article ID: 311493

Article Last Modified on 7/8/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q311493



SYMPTOMS
When you are running the Gnotella version 1.0.3 program and you search for files, you may receive the following access violation error message when Gnotella creates a scrollbar:

Gnotella has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data the error report contains, the following error signature information may be displayed:   App Name      App Version  Module Name   Module Version  Offset -  Gnotella.exe  1.0.0.5      Comctl32.dll  5.82.2600.0     00009b1a



CAUSE
This problem can occur when the &quot;listview&quot; in a program lists more entries than it can hold.



RESOLUTION
To resolve this problem, obtain an update that resolves this problem from the Microsoft Windows Update Web site:

http://windowsupdate.microsoft.com/



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about the Gnotella version 1.0.3 program, please view the following Gnotella Web site:

http://www.gnotella.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: comctl32!listview_ongetitem+0x43

Keywords: kberrmsg kbenv kbprb kb3rdparty kbprod2web KB311493

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