Microsoft KB Archive/178763

= OL97: Received and Sent Times Incorrect with cc:Mail Services =

Article ID: 178763

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q178763





SYMPTOMS
When sending or receiving mail using Microsoft Outlook 97 with Cc:Mail Services, the time stamps for the received or sent mail messages may be off by as much as 5 hours. This only applies to Outlook on Microsoft Windows NT 4.0. The time and date stamps will be correct on Windows 95 computers.



CAUSE
This is a result of old Lotus Vim32.dll files dated 9/15/95 or earlier.



RESOLUTION
To resolve this issue, obtain the latest Vim32.dll files from Lotus Corporation and copy them into the \Winnt\System32 folder. These can be found at:

http://www2.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/

Click vdlw32.zip to download the file to your computer.

The vdlw32.zip file is a compressed file. You will need to extract the files with a program such as PkUnzip or Winzip.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
To obtain the Vdlw32.zip file, follow these steps.

Download the Vdlw32.zip File
Microsoft has not tested the workaround supplied by Lotus and therefore cannot guarantee its results.  Visit the Lotus Web site at:

http://www2.support.lotus.com/ftp/pub/comm/ccmail/dev_tools/

 Download Vdlw32.zip to your computer, following your browser's instructions for downloading files. Uncompress Vdlw32.zip and and copy the files into the \Winnt\System32 folder.

For more information on Cc:Mail connectivity, please see the following articles in the Microsoft Knowledge Base:

163290 Troubleshooting Cc:Mail Connectivity in Outlook

161973 Troubleshooting Outlook Configuration Problems

Cc:Mail is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: Messaging

Keywords: kbbug kbinfo KB178763

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