Microsoft KB Archive/221516

= Icon and Command Remain After Uninstalling Program =

Article ID: 221516

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q221516



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
After you uninstall a program that has added a command to the menu that appears when you click Start and then point to Find, the command and its related icon may remain on this menu.



CAUSE
This issue can occur if your program does not remove the appropriate information from the following registry key during the uninstallation process:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\FindExtentions\Static



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to delete the appropriately named key from the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\FindExtentions\Static

For example, if FindFolks is the command and icon on the menu you want to delete, use Registry Editor to find and remove the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\FindExtentions\Static\FindFolks

Additional query words: 98

Keywords: kbprb kbui KB221516

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