Microsoft KB Archive/112230

= FAX: Err Msg: App for Attached File Could Not Be Found =

Article ID: 112230

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to Fax 2.1a
 * Microsoft Mail Client 3.0

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This article was previously published under Q112230



SYMPTOMS
The Microsoft Mail version 3.0 Windows Client fails when trying to read a FAX attachment from a 2.1a version of the Microsoft Mail Gateway to FAX.

The error message reads:

The application for the attached file 'M:\FAX\00000002.DCX

(or one of its components) could not be found.



CAUSE
The problem is that the 2.1 Gateway to FAX places the path name in front of the attachment file name.



RESOLUTION
Upgrade your Microsoft Mail Gateway to FAX to version 3.0.

Additional query words: 2.10a 3.00 3.0a err msg errmsg

Keywords: KB112230

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