Microsoft KB Archive/931936

= Incorrect recording speeds are displayed in the &quot;Recording speed&quot; list in the &quot;Burn to Disc&quot; dialog box when you burn a DVD on a Windows Vista-based computer =

Article ID: 931936

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Business 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Starter

-



SYMPTOMS
Consider the following scenario. On a Windows Vista-based computer, you insert a writeable DVD into the computer's DVD drive, and then you click Burn files to disc. Next, you click Show formatting options in the Burn a Disc dialog box, and then you click Mastered to burn the DVD by using the Mastered format. In this scenario, incorrect recording speeds are displayed in the Recording speed list in the Burn to Disc dialog box.

For example, if the DVD drive supports an 8x recording speed, Windows Vista displays 3x, 3x, 2x, 1x, and 1x in the Recording speed list. Therefore, you cannot select the correct recording speed for the DVD drive.



CAUSE
This problem occurs because Windows Vista rounds the recording speeds that are supported by the computer's DVD drive to the nearest whole number.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: iso

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertisebeginner kbhotfixserver kbwinvistapostrtmfix KB931936

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.