Microsoft KB Archive/916401

= Groove does not work correctly after you restore an old binary snapshot of the hard disk drive =

Article ID: 916401

Article Last Modified on 2/14/2007

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APPLIES TO


 * Groove Workspace 2.5 Standard Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Preview Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
After you restore an old binary snapshot of the hard disk drive, Groove does not work correctly.



CAUSE
This issue occurs because Groove has several unique, time-sensitive identifiers that are associated with both the account and the computer.

Frequently, Groove does not work correctly after you restore the hard disk from an backup image. Additionally, the problems that result from the skewed data can be ambiguous and time-consuming to diagnose.



MORE INFORMATION
For more information about how to create workstation images when Groove is pre-installed, click the following article number to view the article in the Microsoft Knowledge Base:

922148 How to create standardized workstation images when Groove is pre-installed

Additional query words: TCN-01682 Groove2007

Keywords: kbexpertiseinter kbtshoot KB916401

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