Microsoft KB Archive/195345

= My Personal Tutor: No Sound After You Sign In =

Article ID: 195345

Article Last Modified on 11/30/1999

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APPLIES TO


 * Microsoft My Personal Tutor: Sam's Hide and Seek Adventure 1.0
 * Microsoft My Personal Tutor: Sky's Space Station Voyage 1.0
 * Microsoft My Personal Tutor: Turru's Daring Sea Quest 1.0

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This article was previously published under Q195345



SYMPTOMS
After you sign in to one of the My Personal Tutor 1st & 2nd grade programs listed earlier in this article, you may no longer hear any sound in the program.



CAUSE
This behavior can occur if both of the following conditions are true:
 * A Crystal PnP sound card is installed in your computer.
 * You are using an outdated sound driver for the Crystal PnP sound card.



RESOLUTION
To resolve this issue, download and install the latest sound driver for the Crystal PnP sound card from the following Cirrus Logic Web site:

http://www.crystal.com



MORE INFORMATION
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: mpt mskids sounds muted volume

Keywords: kbprb kb3rdparty kbsound KB195345

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