Microsoft KB Archive/913554

= FIX: You can no longer delete a hyperlink by clearing the Hyperlink Address field after you install Content Management Server 2002 SP2 =

Article ID: 913554

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002 Service Pack 2

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SYMPTOMS
After you install Microsoft Content Management Server (MCMS) 2002 Service Pack 2 (SP2), you can no longer delete a hyperlink by clearing the Hyperlink Address field. Before Content Management Server 2002 SP2, you could delete a hyperlink by opening the hyperlink dialog box of an HtmlPlaceholderControl object and clearing the Hyperlink Address field.



CAUSE
This problem occurs because the hyperlink dialog box no longer removes the anchor tag from the ActiveX editor control in Content Management Server 2002 SP2.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in Content Management Server 2002.



MORE INFORMATION
After you apply the hotfix that this article describes, you must apply the hotfix package that is described in Microsoft Knowledge Base article 923755. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

923755 Description of the Content Management Server 2002 post-Service Pack 2 hotfix package: August 8, 2006

Keywords: kbbug kbfix kbqfe kbpubtypekc kbcontentmgtserv2002sp2fix kbhotfixserver KB913554

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