Microsoft KB Archive/298278

= ASR Restore Procedure Does Not Succeed When You Specify Drive C as the Destination for the Backup File =

Article ID: 298278

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional x64 Edition

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This article was previously published under Q298278



SYMPTOMS
When you perform an Automated System Recovery (ASR) backup on a computer that runs Windows XP Professional, and you select drive C as the destination for the .bkf file, the ASR restore procedure may not succeed.



CAUSE
This behavior occurs because drive C is repartitioned during the ASR procedure. Repartitioning can cause the backup file to become corrupted and thus cause the ASR restore procedure to be unsuccessful.



RESOLUTION
To resolve this behavior, before you run ASR, make sure that the drive that you specify for the .bkf file is not the boot or system volume.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kbprb KB298278

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