Microsoft KB Archive/834294

= Lsass access violation on Windows 2000 domain controllers from Ticket Granting Service checksum initialization failure =

Article ID: 834294

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
The Lsass.exe system process may unexpectedly quit with an access violation -1073741819 status code on one or more Microsoft Windows 2000 domain controllers in your organization. The domain controllers may quit unexpectedly, and then restart every few minutes. After this error occurs, logons cannot occur.



CAUSE
The problem occurs because of a Kerberos Ticket Granting Service (TGS) checksum initialization failure that is handled incorrectly.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 Service Pack 4

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  08-Jan-2004  23:48  5.0.2195.6890     124,688  Adsldp.dll 08-Jan-2004 23:48  5.0.2195.6890     132,368  Adsldpc.dll 08-Jan-2004 23:48  5.0.2195.6890      63,760  Adsmsext.dll 08-Jan-2004 23:48  5.0.2195.6876     381,712  Advapi32.dll 08-Jan-2004 23:48  5.0.2195.6866      69,904  Browser.dll 08-Jan-2004 23:48  5.0.2195.6824     136,464  Dnsapi.dll 08-Jan-2004 23:48  5.0.2195.6876      96,528  Dnsrslvr.dll 08-Jan-2004 23:48  5.0.2195.6883      47,376  Eventlog.dll 08-Jan-2004 23:48  5.0.2195.6890     148,240  Kdcsvc.dll 08-Dec-2003 23:28  5.0.2195.6881     206,096  Kerberos.dll 21-Sep-2003 00:32  5.0.2195.6824      71,888  Ksecdd.sys 08-Dec-2003 23:30  5.0.2195.6881     511,248  Lsasrv.dll 08-Dec-2003 23:30  5.0.2195.6881      33,552  Lsass.exe 17-Oct-2003 00:33  5.0.2195.6866     114,960  Msv1_0.dll 08-Jan-2004 23:48  5.0.2195.6866     307,984  Netapi32.dll 08-Jan-2004 23:48  5.0.2195.6883     361,744  Netlogon.dll 08-Jan-2004 23:48  5.0.2195.6884     931,600  Ntdsa.dll 08-Jan-2004 23:48  5.0.2195.6876     392,464  Samsrv.dll 08-Jan-2004 23:48  5.0.2195.6824     113,936  Scecli.dll 08-Jan-2004 23:48  5.0.2195.6824     259,856  Scesrv.dll 06-Nov-2003 22:29  5.0.2195.6870   5,847,552  Sp3res.dll 08-Jan-2004 23:48  5.0.2195.6824      48,912  W32time.dll 21-Sep-2003 00:32  5.0.2195.6824      57,104  W32tm.exe 08-Jan-2004 23:48  5.0.2195.6869     126,224  Wldap32.dll 08-Jan-2004 23:57                     14,196  Kb834294.cat



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB834294

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