Microsoft KB Archive/211230

= WD2000: Routed Outlook Message Appears to Be Unread =

Article ID: 211230

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211230





SYMPTOMS
When you route a document (on the File menu, point to Send To, and then click Routing Recipient), the icon for the e-mail message in the recipient's Inbox does not change from an unread message to a read message after the recipient opens the message in Microsoft Outlook. In addition, the icon does not change even if the recipient edits the attached document.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about routing documents, click Microsoft Word Help on the Help menu, type routing documents in the Office Assistant or the Answer Wizard, and then click Search to view the topic.

Additional query words: mail email e-mail routed routing picture envelope

Keywords: kbbug kbinterop kbpending KB211230

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