Microsoft KB Archive/187263

= OL97: Remotely Possible Software Causes Blank Screen =

Article ID: 187263

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q187263



SYMPTOMS
When you attempt to view the Folder List in Microsoft Outlook 97, running under Microsoft Windows NT 4.0, the screen becomes blank.



CAUSE
You installed "Remotely Possible" by Computer Associates, on a computer with which contains Outlook 97.



RESOLUTION
To resolve this issue, use one of the following methods:

Method 1
Remove the software, Remotely Possible.

Method 2
Follow the suggestions outlined in the following articles:

181794 Stop 0x00000050 Caused by Remotely Possible Software

162577 C0000143 MISSING DISPLAY_DRIVER.DLL

142652 Windows NT 4.0 Readme.wri File (Part 5 of 5)

Remotely Possible is manufactured by Computer Associates, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kb3rdparty kbprb KB187263

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