Microsoft KB Archive/285021

= XADM: Exchange Event Service Does Not Start with Error 2140 =

Article ID: 285021

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q285021



SYMPTOMS
When you start the Microsoft Event Service, you may receive the following error message:

Could not start the Microsoft Exchange Event Service on \\ Error 2140: An internal Windows NT Error occurred.

The following event ID message may be logged in the Application event log:

Event ID : 5

Source : MSExchangeES

Type : Error

Category : General

Description:

An unexpected MAPI error occurred. Error returned was [0x80004005]

When you start the Microsoft Exchange Server Administrator program, you can open the properties of the Eventconfig server. All other services are started and working properly.



CAUSE
This issue can occur if the Event Service is using a different service account and the permissions on the service account that is used to start the service have been changed.



RESOLUTION
To resolve this issue, use a different service account to start the Event Service, or modify the permissions on the current service account.

Additional query words: exch2kp2w

Keywords: kberrmsg kbprb KB285021

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