Microsoft KB Archive/174711

= XCLN: Item Retention Only Available in 32-bit Outlook 8.03 Clients =

Article ID: 174711

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 8.0 Exchange Server Edition for Macintosh
 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q174711



SUMMARY
The Item Retention feature available with Microsoft Exchange Server, version 5.5, can only be accessed by users running Microsoft Outlook for Windows 95 or Windows NT, version 8.03 or higher. With these 32-bit clients, users will have the Recover Deleted Items option on the Tools menu. This option is available when Item Retention is enabled on the Exchange Server by the Microsoft Exchange administrator.

This option is not available to the following versions of Microsoft Exchange and Microsoft Outlook:


 * Microsoft Exchange for Macintosh
 * Microsoft Exchange for Windows (Windows 3.1x, Windows 95, Windows NT)
 * Microsoft Outlook for Macintosh, Exchange Server Edition, version 8.0
 * Microsoft Outlook for Windows 3.x, Exchange Server Edition, version 8.0
 * Microsoft Outlook for Windows, versiona 8.0, 8.01, and 8.02

This is by product design.

Additional query words: dumpster purge recover

Keywords: kbinfo kbprb KB174711

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