Microsoft KB Archive/270764

= ELL French & Spanish: Microphone Wizard Does Not Adjust Volume and Voices are Not Recorded =

Article ID: 270764

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Language Learning French 1.0 Standard Edition
 * Microsoft Encarta Language Learning French 1.0 Deluxe Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Standard Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Deluxe Edition

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This article was previously published under Q270764



SYMPTOMS
The Microphone Wizard in the Encarta Language Learning programs listed at the beginning of this article may not adjust the microphone volume.

As a result, when you attempt to record a voice in the Encarta Language Learning software, the voice may not be recorded.



CAUSE
This behavior can occur if an Alternative Microphone setting is enabled on your computer.



RESOLUTION
To resolve this issue, turn off the Alternative Microphone setting:
 * 1) Click Start, point to Programs, and then click Accessories.
 * 2) Click Entertainment or Multimedia, and then click Volume Control.
 * 3) On the Options menu, click Properties.
 * 4) Click Recording, and then click OK.
 * 5) On the Options menu, click Advanced Controls.
 * 6) Click Advanced.
 * 7) Click to clear the Alternative Microphone check box (if it is present), and then click Close.
 * 8) Move the Volume slider under the Mic column to adjust microphone sensitivity.
 * 9) Close all open windows.



MORE INFORMATION
The Alternative Microphone setting is available if a Crystal Audio Systems CS4616 sound card is installed in the computer.

If the sound card has the Alternative Microphone setting, you cannot run the Microphone wizard. The Microphone wizard resets the Alternative Microphone setting.

You can use Sound Recorder to check the microphone volume.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: multi multi-media media mm fujitsu alternate silent silence mike

Keywords: kb3rdparty kbprb kbsound KB270764

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