Microsoft KB Archive/892932

= You receive a Stop error message when you use the Remote Installation Service to deploy a Windows Server 2003 Remote Installation Preparation image on a client computer =

Article ID: 892932

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
When you use the Remote Installation Service (RIS) to deploy a Microsoft Windows Server 2003 Remote Installation Preparation image on a client computer, you receive one of the following Stop error messages:

STOP 0x00000024

STOP 0x00000027

STOP 0x00000050

STOP 0x0000007e

STOP 0x0000008e

Additionally, a memory dump file shows that pool corruption has occurred.

These symptoms occur if the following conditions are true:
 * A flash card is attached to the primary master hard disk.
 * The flash card is disabled in the Basic Input/Output System (BIOS).



CAUSE
This problem occurs because Windows detects the flash card even though the flash card is disabled in the BIOS.



Service pack information
For more information about how to obtain the latest service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, Itanium-based versions
  Date         Time   Version       Size     File name    Platform 22-Jan-2005 00:58  5.2.3790.255  899,584  Setupdd.sys  IA-64

Windows Server 2003, 32-bit versions
  Date         Time   Version       Size     File name 22-Jan-2005 01:14  5.2.3790.255  431,616  Setupdd.sys Important You have to install the hotfix on the source image before you run Riprep.exe.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: RIS, RIPrep, blue screen, text mode, setup, Bugcheck, 24, 27, 50, 7e, 8e, STOP 0x24, STOP 0x27, STOP 0x50, STOP 0x7e, STOP 0x8e, STOP 24, STOP 27, STOP 50, STOP 7e, STOP 8e

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix kbpubtypekc KB892932

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