Microsoft KB Archive/305668

= &quot;SURegCreateKey Failed&quot; Error Message Appears When Installing a Program =

Article ID: 305668

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q305668



SYMPTOMS
When you attempt to install a program, you may receive an error message similar to the following:

SURegCreateKey Failed.



CAUSE
This problem may occur because of a background process or program that prevents the installation program from modifying the Windows registry.



RESOLUTION
To work around this problem, restart Windows with a minimal set of drivers, and then again try to install the program. For additional information about starting Windows with a minimal set of drivers, click the article numbers below to view the articles in the Microsoft Knowledge Base:

267288 How to Perform a Clean Boot in Windows Millennium Edition

192926 How to Perform Clean-Boot Troubleshooting for Windows 98

Keywords: kberrmsg ocsso kbprb KB305668

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