Microsoft KB Archive/923352

= A folder name that includes DBCS characters is corrupted after you use the Exchange Server 2003 Migration Wizard for Lotus Notes to migrate mailboxes from Lotus Notes to Exchange Server 2003 SP2 =

Article ID: 923352

Article Last Modified on 10/25/2007

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APPLIES TO

 Microsoft Exchange Server 2003 Service Pack 2, when used with:  Microsoft Exchange Server 2003 Standard Edition

 Microsoft Exchange Server 2003 Enterprise Edition 

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SYMPTOMS
Consider the following scenario. In Lotus Notes, a folder name includes double-byte character set (DBCS) characters. You use the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes to migrate mailboxes from Lotus Notes to Microsoft Exchange Server 2003 Service Pack 2 (SP2). In this scenario, the folder name that includes DBCS characters is corrupted in Exchange Server 2003 after the migration.



CAUSE
This problem occurs because of incorrect logic that occurs when the Exchange Server 2003 Migration Wizard for Lotus Notes parses the folder name during the migration process.



RESOLUTION
To resolve this problem, install the September 2006 Web release of the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes. This version of the Migration Wizard for Lotus Notes includes a hotfix that resolves this problem. To obtain this release of the Microsoft Exchange Server 2003 Migration Wizard for Lotus Notes, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=c105b3e4-3beb-4f1e-8f52-e345af6c3e50&DisplayLang=en

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Exchange Server 2003 Service Pack 2 (SP2) and Lotus Notes Client 6.x installed to apply this hotfix.

For more information about Exchange Server 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply this software update.

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseinter KB923352

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