Microsoft KB Archive/174603

= Microsoft Knowledge Base =

You Do Not Receive E-mail When You Connect to MSN with DirectPC
Last reviewed: October 2, 1997

Article ID: Q174603

The information in this article applies to:


 * The Microsoft Network, versions 1.3, 2.0

SYMPTOMS
When you connect to MSN, The Microsoft Network, using the Hughes Network Systems DirectPC Satellite Dish, you may not receive e-mail messages.

CAUSE
This behavior can occur if the e-mail messages are downloaded by MSN and DirectPC.

RESOLUTION
To resolve this behavior, configure the MSN connection settings to use another Dial-Up Networking connection. To do so, follow these steps:


 * 1) Right-click the The Microsoft Network icon on the desktop, and then click Connection Settings.
 * 2) Click "Connect using another dial-up Internet access provider," and then click OK.
 * 3) Restart the computer. To do so, click Start, click Shut Down, click Shut Down The Computer, and then click Yes.