Microsoft KB Archive/156160

PPT4: Apple CD-ROM Extension Doesn’t Support Third-Party Driver

PSS ID Number: Q156160 Article last modified on 07-08-1998

MACINTOSH:4.0,4.2,4.2.1,98

MACINTOSH

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= SYMPTOMS =

When you place the Microsoft Office compact disc in a CD-ROM drive manufactured by a company other than Apple Computer, the icon for the CD-ROM may fail to appear on your desktop.

This problem may also occur if you try to read any software title on the compact disc.

= CAUSE =

This problem occurs if you try to use the Apple CD-ROM extension with a non-Apple CD-ROM drive. The Apple CD-ROM extension was designed to work with Apple CD-ROM drives only and not with third party CD-ROM drives.

= RESOLUTION =

Install or enable the driver software that came with your CD-ROM drive. If you do not have the driver software, contact the manufacturer of the device to obtain the appropriate driver.

= MORE INFORMATION =

CD-ROM drivers come in many different forms. A CD-ROM driver can be a control panel, an extension, or both.

Macintosh-compatible computers manufactured by Power Computing currently ship with non-Apple CD-ROM drives. To load the CD-ROM drivers, turn on the FWB CD-ROM Toolkit control panel.

The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= Additional query words: 4.00 mac office =

Keywords : kb3rdparty kbhw Version : MACINTOSH:4.0,4.2,4.2.1,98 Platform : MACINTOSH Hardware : MAC Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.