Microsoft KB Archive/314761

= RRAS Drops the First Route That Is Added By Using Routemon.exe After Starting and Stopping Router Service =

Article ID: 314761

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 6a

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This article was previously published under Q314761



SYMPTOMS
After a fresh installation of RRAS on a Windows NT 4.0-based computer, the first route that is added by using Routemon.exe is not retained after a start/stop of the Router service. Although it is possible to re-add the same route, it may never survive a restart of the Router service.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Time   Version     Size     File name 21-Dec-01 07:31  4.1.1.100   155,408  Ipmon.dll NOTE: Due to file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbqfe KB314761

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