Microsoft KB Archive/253179

= OL2000: Outlook May Misdirect Mail When Using Offline Address Book =

Article ID: 253179

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q253179



SYMPTOMS
Outlook may misdirect messages that are composed offline and addressed using the Offline Address Book (OAB). This behavior can be confirmed by checking the properties of a recipient in the sender's Outbox folder. The recipient's address may not match the display name of the intended recipient.



CAUSE
The Outlook MAPI Address Book Provider (emsabp32.dll) does not perform an integrity check on startup. If the OAB download is incomplete, due to network problems for example, the index for the OAB may not match some of the data



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OL2K

Keywords: kbbug KB253179

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