Microsoft KB Archive/287777

= OL2002: Outlook Address Book Subfolders Do Not Migrate When You Upgrade from IMO =

Article ID: 287777

Article Last Modified on 2/27/2002

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287777



SYMPTOMS
When you upgrade from Outlook 2000 Internet Mail Only (IMO), folders that contain contacts that were configured to display with the address book do not appear.



CAUSE
This problem occurs because the setting to display the folder as an e-mail address book did not properly migrate to Outlook 2002.



RESOLUTION
Use the following steps to resolve this problem:
 * 1) Right-click the contacts subfolder that is not being displayed, and then click Properties.
 * 2) On the Outlook Address Book tab, click to select the Show this folder as an e-mail Address Book check box.
 * 3) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: IMO, contacts, outlook address book

Keywords: kbbug kbnofix KB287777

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