Microsoft KB Archive/151340

= Microsoft Knowledge Base =

Cannot Use "@msn.com" in Personal Address Book
Last reviewed: July 23, 1997

Article ID: Q151340

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3

SYMPTOMS
Mail that you send to another member of MSN, The Microsoft Network, may be returned as undeliverable when you address the mail using your personal address book.

CAUSE
This problem occurs if you create a personal address book entry for an MSN member and include the domain (@msn.com) in the Member ID box.

RESOLUTION
When you create a personal address book entry for an MSN member, do not include the domain (@msn.com) in the Member ID box.