Microsoft KB Archive/113690

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GP Fault in OLE2.DLL Opening/Saving Under Novell and OS/2

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Q113690

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The information in this article applies to:


 * Microsoft Office for Windows, versions 4.2, 4.3
 * Microsoft Word for Windows, versions 6.0, 6.0a
 * Microsoft PowerPoint for Windows, version 4.0
 * Microsoft Excel for Windows, version 5.0
 * IBM OS/2 version 2.1

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SYMPTOMS
If you try to open or save documents while running in an Operating System/2 (OS/2) version 2.1 or 2.11 and Novell environment, you may receive general protection (GP) faults in OLE2.DLL. This is known to be a problem in the products listed at the beginning of this article.

STATUS
We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND
Edit the WinOs2 settings in the OS/2 Desktop and set NetWare Resources equal to None.

Additional query words: 6.00a w4wnetwork w4wnovell os2 gpf macppt winppt winword excel winexcel

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