Microsoft KB Archive/199080

= OFF97: Error Message: The Application Failed to Initialize Properly =

Article ID: 199080

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Access 97 Standard Edition

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This article was previously published under Q199080



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you attempt to start Microsoft Access, you receive the following error message:

"The application failed to initialize properly (0xc0000022). Click OK to terminate the application."



CAUSE
This problem may occur when the following conditions are true:
 * You apply the Microsoft Office 97 Service Release 2 (SR-2) patch to a Windows Terminal Server. -and-


 * The Windows Terminal Server resides on a disk volume using the NT File System (NTFS).



RESOLUTION
Give the group Everyone, Read rights to the file Msjet35.dll on the Terminal Server.

During installation of the SR-2 patch, the patch deletes and copies an updated version of the Msjet35.dll file. When the process is complete, users do not have any permissions to this file.

Additional query words: OFF97 ACC97 SR2 office update Citrix Metaframe Winframe Client

Keywords: kbbug kbnofix KB199080

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