Microsoft KB Archive/235676

= OFF2000: Invalid Page Fault When You Insert Picture from File =

PSS ID Number: 235676

Article Last Modified on 11/13/2003

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The information in this article applies to:


 * Microsoft Excel 2000
 * Microsoft PowerPoint 2000
 * Microsoft Word 2000

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This article was previously published under Q235676



SYMPTOMS
When you insert a picture from a file in any of the programs listed at the beginning of this article, you may receive one of the following error messages:

caused and invalid page fault in module  at 0000:003b0066

caused an invalid page fault in module Kernel32.dll at 015f:bff87eb5

where  is the name of the Microsoft Office 2000 program that you are using.

The program may also quit without an error message.



CAUSE
This problem occurs if you have the ImageStream 97 graphics filters installed.



RESOLUTION
To resolve this problem, uninstall the ImageStream 97 graphics filters.



MORE INFORMATION
The ImageStream 97 graphics filters were designed to work with Microsoft Office 97.

For additional information about ImageStream 97, browse to the following Web site for Parsons Technology:

http://208.16.48.1/software/imagestream.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Parsons Technology, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: OFF2000 wd2000 xl2000 ppt2000 wd20 ppt20 xl20 converter

Keywords: kbprb KB235676

Technology: kbExcel2000 kbExcel2000Search kbExcelSearch kbExcelWinSearch kbPowerPt2000 kbPowerPt2000Search kbPowerPtSearch kbWord2000 kbWord2000Search kbWordSearch kbZNotKeyword2

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