Microsoft KB Archive/231325

= Err Msg: A Decompressor Was Downloaded for This File, But It Didn't Work =

Article ID: 231325

Article Last Modified on 8/29/2001

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APPLIES TO


 * Microsoft Windows Media Player 6.1

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This article was previously published under Q231325





SYMPTOMS
When you download a new codec, you may receive the following error message:

A decompressor was downloaded for this file, but it didn't work. You may need to restart your player or browser. (Error=80040200)



CAUSE
This behavior can occur for either of the following reasons:
 * The codec you downloaded is faulty.
 * The codec was downloaded while an earlier version of the codec was still in memory.



RESOLUTION
Shut down and restart the computer so the new codec is loaded. If the problem persists, try downloading the codec again.

Additional query words: wmptop

Keywords: kberrmsg kbprb KB231325

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