Microsoft KB Archive/833917

= The buttons to change channels do not work for DVDs in Media Center =

Article ID: 833917

Article Last Modified on 2/12/2007

-

APPLIES TO


 * Microsoft Windows XP Media Center Edition 2004

-



SYMPTOMS
While you view a DVD in Microsoft Windows XP Media Center Edition 2004, if you press either the Channel Up (+) button or the Channel Down (-) button, nothing happens. The channel does not change as expected on DVD playback.



CAUSE
This behavior occurs because the buttons do not have any intended functionality when you view a DVD. Although the [+] and [-] buttons appear to be available (that is, the buttons do not appear grayed out) on the Media Center playback toolbar, you cannot use the buttons on either the remote or the MCE playback toolbar.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



Technical support
Because your hardware device or system includes the Microsoft Windows XP Media Center Edition 2004 software, the hardware manufacturer provides the technical support and the assistance for this software. The manufacturer of your device may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly. The manufacturer is the best qualified party to support the software that the manufacturer has installed on the hardware.

