Microsoft KB Archive/216509

= XCLN: Unable to Open Schedule with Error: The Schedule File Could Not Be Opened =

PSS ID Number: 216509

Article Last Modified on 10/27/2004

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The information in this article applies to:


 * Microsoft Schedule+ 7.5

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This article was previously published under Q216509



SYMPTOMS
A user who has permission to open another user's schedule may periodically get an error message similar to the following:

The schedule file could not be opened. The file could not be found.

If user permissions are removed and re-added, the problem temporarily goes away.



CAUSE
The schedule file may be corrupted.



WORKAROUND
 Follow the steps in the following Microsoft Knowledge Base article to export Schedule+ Data Clear information from the server:

150612 Deleting the Schedule+ Data From the Exchange Server

 Reimport the .sc2 file to the server. Re-add permissions of the owner to the user who was previously receiving the error message.

Keywords: kbprb KB216509

Technology: kbSchedule750 kbScheduleSearch kbZNotKeyword2

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