Microsoft KB Archive/300287

= Pending Installation Node Still Shows Computers Whose Names Have Changed =

Article ID: 300287

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q300287



SYMPTOMS
If you modify the name of a computer between the time when Microsoft Operations Manager (MOM) discovers it and the time when the MOM agent is installed, the list of Pending Installation computers may show both the old name and the new name.



WORKAROUND
To work around this issue, remove the computers that do not exist (the computers that are listed by their former names) from the Pending Installation list:
 * 1) Go to the Agent Managers node, right-click Agent Managers, and then click Properties.
 * 2) Click the Managed Computer Rules tab.
 * 3) For each of the nonexistent computers, add a new rule, click Exclude, and then add the name of the computer.
 * 4) Close the Agent Manager properties dialog box. When you are prompted to start a scan, click OK.
 * 5) After the scan runs, verify that the agent computers are no longer displayed in the Pending Installation node.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending kbui KB300287

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