Microsoft KB Archive/296027

= Data Access Server/Consolidator-Agent Manager Remains in Administrator Console =

Article ID: 296027

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

-



This article was previously published under Q296027



SYMPTOMS
When an additional Microsoft Operations Manager (MOM) 2000 Data Access Server/Consolidator-Agent Manager is uninstalled from a MOM configuration group, the MOM Administrator console may continue to display the server as a Data Access Server/Consolidator-Agent Manager.



CAUSE
This problem can occur if the Data Access Server/Consolidator-Agent Manager definition is not removed from the MOM database.



WORKAROUND
To work around this problem, contact Microsoft Product Support Services (PSS) for assistance with the removal of the Data Access Server/Consolidator-Agent Manager definitions from the MOM database.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When you try to force a managed-computer scan, you receive the following error message:

The Microsoft Operations Manager service (OnePointService.exe) on Computer computer name was unable to submit the request to the Agent Manager.

The specified service does not exist as an installed service.

Result Code: 80070424

Additional query words: dcam

Keywords: kbbug kbui KB296027

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.