Microsoft KB Archive/833123

= Windows 2000 may take a long time to start up and Terminal Services may be in an incorrect state =

Article ID: 833123

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
When you start Microsoft Windows 2000, you may have to wait as long as 20 minutes before the computer the startup is completed. Additionally, Terminal Services may start in an incorrect state.



CAUSE
This problem occurs because all the following conditions are true:
 * Your computer has been updated to Microsoft Windows 2000 Service Pack 4 (SP4).
 * You have installed the hotfix that resulted in the installation of version 5.0.2195.6797 of the Lsasrv.dll file.
 * The Service Control Manager is set to start a protected service, such as the Protected Storage service.

827531 Random 1168 event messages are logged after you install Windows 2000 Service Pack 4



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Windows 2000 Service Pack 4 (SP4) and the hotfix that is described in article 827531 installed before you apply this update.

Restart requirement
You must restart your computer after you apply this update.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name --  06-Dec-2003  00:22  5.0.2195.6824    124,688  Adsldp.dll 06-Dec-2003 00:22  5.0.2195.6824    132,368  Adsldpc.dll 06-Dec-2003 00:22  5.0.2195.6824     63,760  Adsmsext.dll 06-Dec-2003 00:22  5.0.2195.6876    381,712  Advapi32.dll 06-Dec-2003 00:22  5.0.2195.6866     69,904  Browser.dll 06-Dec-2003 00:22  5.0.2195.6824    136,464  Dnsapi.dll 06-Dec-2003 00:22  5.0.2195.6876     96,528  Dnsrslvr.dll 06-Dec-2003 00:22  5.0.2195.6866     47,376  Eventlog.dll 06-Dec-2003 00:22  5.0.2195.6871    148,240  Kdcsvc.dll 05-Nov-2003 19:32  5.0.2195.6871    205,584  Kerberos.dll 21-Sep-2003 00:32  5.0.2195.6824     71,888  Ksecdd.sys 06-Dec-2003 00:02  5.0.2195.6880    511,248  Lsasrv.dll 06-Dec-2003 00:02  5.0.2195.6880     33,552  Lsass.exe 17-Oct-2003 00:33  5.0.2195.6866    114,960  Msv1_0.dll 06-Dec-2003 00:22  5.0.2195.6866    307,984  Netapi32.dll 06-Dec-2003 00:22  5.0.2195.6863    361,232  Netlogon.dll 06-Dec-2003 00:22  5.0.2195.6874    931,600  Ntdsa.dll 06-Dec-2003 00:22  5.0.2195.6876    392,464  Samsrv.dll 06-Dec-2003 00:22  5.0.2195.6824    113,936  Scecli.dll 06-Dec-2003 00:22  5.0.2195.6824    259,856  Scesrv.dll 06-Nov-2003 22:29  5.0.2195.6870  5,847,552  Sp3res.dll 06-Dec-2003 00:22  5.0.2195.6824     48,912  W32time.dll 21-Sep-2003 00:32  5.0.2195.6824     57,104  W32tm.exe 06-Dec-2003 00:22  5.0.2195.6869    126,224  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words:

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB833123

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