Microsoft KB Archive/270330

= Corrupted IIS Index in July 2000 MSDN Library =

Article ID: 270330

Article Last Modified on 8/9/2004

-

APPLIES TO


 * MSDN 2000

-



This article was previously published under Q270330



SUMMARY
The following error message appears when you access Internet Information Server (IIS) index entries in the July 2000 MSDN Library:

The page cannot be displayed.

Cannot find server or DNS Error.

The IISREF.chi and IISREF.chm files contain errors that cause all index entries to fail.



MORE INFORMATION
The IISREF.exe patch provides updates for these two files. Before you install the new files, you must find the faulty IISREF.chm file on your hard drive or install this file if it is not already there.

This file will exist locally if you performed a full installation of the July 2000 MSDN Library. It also could be there if you selected to install Platform SDK components in a &quot;custom&quot; MSDN Library installation. A &quot;typical&quot; installation does not install the .chm files. If you determine that the IISREF.chm file has not been installed, follow these steps to move it to the hard drive:
 * 1) In Control Panel, double-click Add-Remove Programs.
 * 2) Select MSDN Library - July 2000, and click Add/Remove.
 * 3) In MSDN Library Setup, click the Add/Remove button.
 * 4) In the Options list, select Platform SDK Documentation.
 * 5) Click the Change Option button.
 * 6) In the next Options list, make sure that Web Services is selected.
 * 7) Click OK, and then click Continue.

The next step is to replace the IISREF.chi and IISREF.chm files with newer files:  Close any open instances of the MSDN Library. Find the installation folder for the July 2000 MSDN Library. You can do this by searching your computer for IISREF.chm. The default installation folder is:

.\Program Files\Microsoft Visual Studio\MSDN\2000JUL\1033

 Delete the IISREF.chi and IISREF.chm files in that folder. Copy the updated IISREF.chi and IISREF.chm files to the same folder. Reopen the MSDN Library and click the Index tab.

At this point, the MSDN Library must recreate the MSDN020.chw file, which contains keyword information. This process takes several minutes even on fast computers. When the process is finished, the index should appear and the Internet Information Services (IIS) keywords should work correctly.

The following file is available for download from the Microsoft Download Center:

IISREF.exe

Release Date: Aug-7-2000

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The IISREF.exe file contains the following files:

Additional query words: IISREF

Keywords: kbdownload kbbug kbfile kbpending KB270330

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.