Microsoft KB Archive/74812

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Bitmap Graphic Displays but Does Not Print

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Q74812

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The information in this article applies to:


 * Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0

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SYMPTOMS
When a monochrome or color bitmap graphic is inserted into a Word for Windows version 2.0 document, the image will likely appear on screen, but may not always print, regardless of which Windows printer driver is active. All other elements of the document print successfully, and a blank frame is left where the graphic would normally have printed.

STATUS
Microsoft has confirmed this to be a problem in Word for Windows version 2.0. This problem has been corrected in Word for Windows version 2.0a. To obtain Word for Windows 2.0a, call Microsoft End User Sales at (800) 426-9400.

WORKAROUND
The following are possible workarounds to address this problem:

 If you are having problems printing TIFF images from Word for Windows 2.0 and you have PowerPoint installed and have TIFF filter support, try the following:

  Rename the TIFFIMP.FLT to TIFFIMP.XXX in the following directory: "c:\windows\msapps\grphflt directory."  From the PowerPoint directory, copy the filter TIFFIMP.FLT to the following directory: "c:\windows\msapps\grphflt directory." Load Word for Windows 2.0 and open the document. Reinsert the TIFF image in place of the original graphic and try to print the document.  If you are printing to a PostScript printer, and the program in which you originally created the graphic also supports exporting EPS format, do so, and insert the EPS file in place of the original graphic. This should represent no disadvantage, because EPS graphics create the best possible output on a PostScript device. If neither of the above options is available or solves the problem, try the following:

 Select the graphic image.</li> From the Edit menu, choose Cut.</li> From the Edit menu, choose Paste Special.</li> Specify Bitmap.</li> Try printing the document again.</li></ol> </li> If none of above options corrects the problem, try the following:

 Double-click on the image.</li> After the Microsoft Draw editor appears, choose Exit and Return.</li> Try printing the document again.</li></ol> </li> If the program in which you created the graphic is a Windows application and supports cutting or copying to the Windows Clipboard, do so, and try pasting the image into Word for Windows instead of using the Insert Picture Command.</li> If you have access to the program in which you originally created the image, try exporting the same image to a different format (WMF, PCX, CGM, HPGL, and so on) and reinsert the new image in place of the original graphic.</li></ul>

Additional query words: 1.0 1.1 1.10 1.10a uae pcx tiff bmp wmf grphflt noupd

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