Microsoft KB Archive/181562

= Problems Opening or Exploring Folders in Internet Explorer =

Article ID: 181562

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q181562



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
When you try to open or explore a folder, you may receive the following message:

Open With

Click the program you want to use to open the file SHDOCVW.DLL.



CAUSE
This behavior can occur if you include the Windows Desktop Update when you install Internet Explorer version 4.0 or 4.01 and the Windows Explorer DesktopProcess registry key is set.



RESOLUTION
To resolve this problem, delete the DesktopProcess key.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it.

To delete the DesktopProcess key, use Registry Editor to view the following key, and then delete the DesktopProcess key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer



STATUS
Microsoft has confirmed this to be a problem in Internet Explorer version 4.0 and 4.01.



MORE INFORMATION
For more information about the DesktopProcess key, see the following article in the Microsoft Knowledge Base:

156366 How to run NT Explorer as a separate process

Additional query words: shell active

Keywords: kbenv kbprb KB181562

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