Microsoft KB Archive/180695

= DMM: Canceling Import of Second Address List Exits Program =

Article ID: 180695

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Direct Mail Manager for Windows
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q180695



SYMPTOMS
When you attempt to import a second address list into Direct Mail Manager and you then click Cancel to cancel the action, the program is closed unexpectedly.



WORKAROUND
To work around this problem, use the appropriate method for your situation.

Method 1: If You Clicked Cancel and the Program Quit
The next time Direct Mail Manager is started, you will be prompted to resume the last Direct Mail Manager session. Clicking the Resume button starts the session over using the first chosen address list.

Method 2: If You Haven't Yet Selected a Second List to Import
If you clicked "Yes, import another list," but you haven't yet clicked Cancel, click Next instead of Cancel.

Method 3: If You Have Already Selected a Second List to Import
If you have selected the second list, but you haven't yet clicked Cancel, click the down-arrow next to the second list and click the first list. Then, click Next.



MORE INFORMATION
For more information about troubleshooting Microsoft Direct Mail Manager problems, on the Index tab in Microsoft Direct Mail Manager Help, type "troubleshooting," click to select Troubleshooting, and then click Display.

Additional information is available through the Microsoft Direct Mail Manager Web site. You can access this Web site by clicking the "Learn More" button in the Welcome dialog box in Microsoft Direct Mail Manager.

Additional query words: error wrong out stop respond

Keywords: kbprb KB180695

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