Microsoft KB Archive/270780

= ELL: Virtual Challenge Stops Responding When You Press Reset =

Article ID: 270780

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Encarta Language Learning French 1.0 Standard Edition
 * Microsoft Encarta Language Learning French 1.0 Deluxe Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Standard Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Deluxe Edition

-



This article was previously published under Q270780



SYMPTOMS
When you run the Virtual Challenge in one of the Microsoft Encarta Language Learning programs listed at the beginning of this article, the Virtual Challenge stops responding when you click the Reset button.



CAUSE
This behavior occurs because the Reset button is still available, even though the button is dimmed.



RESOLUTION
To work around this issue, wait for the Reset button to be outlined in white before you click the button.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multi multi-media media mm ellf ells unavailable grayed greyed

Keywords: kbbug kbdisplay kbpending kbui KB270780

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.