Microsoft KB Archive/193676

= PC DirSync: Problem using Outlook client with Journaling on an MSMail PO =

Article ID: 193676

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.2
 * Microsoft Mail for PC Networks 3.2a
 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q193676



SYMPTOMS
Dirsync constantly fails with Fatal 203 errors. Using the Outlook client with Journaling enabled on a Microsoft Mail for PC Networks postoffice can cause directory synchronization to fail with the following error message:

Fatal [203] GAL Rebuild problem accessing files

Global Address List not installed on this Postoffice



CAUSE
The Journaling feature polls the postoffice every 2 minutes to get information updates for the client. If the user does not close the Outlook client when rebuild is running, this error will occur.



WORKAROUND
To work around this problem, do one of the following:
 * Close all Outlook clients that use Journaling before dirsync occurs. -or-


 * Do not use the Journaling feature on the Microsoft Mail (PC) postoffice.

Additional query words: fatal, [203], dirsync, Outlook

Keywords: kbprb KB193676

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