Microsoft KB Archive/167232

= STOP:0x0000000A While Using HP NetServer Assistant 2.5 =

Article ID: 167232

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q167232



SYMPTOMS
HP NetServer System running HP NetServer Assistant software version 2.5 fails with STOP:0x0000000A.



CAUSE
The CIOArrayMgmnt agent in NetServer Assistant 2.5 is supposed to monitor the hard disk drives, but fails. The CIOArrayMgmnt agent reports errors when in fact there are no errors.

This typically results in STOP:0x0000000A anywhere from two to seven hours later.



RESOLUTION
To resolve this problem, do either of the following:
 * Disable the CIOArrayMgmnt agent.

-or-
 * Upgrade to Net Server Assistant version 2.51.



STATUS
This problem occurs when you use Microsoft Windows NT versions 3.51 and 4.0 and HP NetServer Assistant software version 2.5.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 0x0a prodnt 0x0000000A crash crashes

Keywords: kb3rdparty kbprb KB167232

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