Microsoft KB Archive/307030

= Stop 0x00000050 Error Message in the Wdmaud.sys File in Windows 2000 =

Article ID: 307030

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q307030



SYMPTOMS
You may receive a Stop 0x00000050 error message in the Wdmaud.sys file.



CAUSE
This problem may occur when system memory that is not valid is referenced.



Service Pack Information
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the following file attributes or later:

  Date         Time   Version        Size    File name ---  27-Sep-2001  19:00  5.0.2195.3756  47,568  Sysaudio.sys 27-Sep-2001 19:00  5.0.2195.3649  73,872  Wdmaud.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
This fix may address other issues because it contains a backport of all of the Microsoft Windows XP Wdmaud.sys fixes. For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Additional query words: PAGE_FAULT_IN_NONPAGED_AREA bluescreen 0x0000001E

Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbwin2000presp4fix kbqfe kbwin2000sp3fix kbenv kbhotfixserver KB307030

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