Microsoft KB Archive/238843

= Small Business Server User Administration Wizard Does Not Create Proper Simple Mail Transfer Protocol (SMTP) Address for New Accounts =

Article ID: 238843

Article Last Modified on 8/6/2002

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q238843



SYMPTOMS
After you update the site Simple Mail Transfer Protocol (SMTP) address to reflect an Internet domain name (for example, ) for all recipients using the Site Addressing tool in Exchange Administrator, subsequent new users created with the Small Business Server Console have a mailbox created using the original SMTP address (for example,  ).



CAUSE
This behavior can occur if Internet access for the Small Business Server computer was configured manually instead of using the Internet Connection Wizard.



RESOLUTION
Run the Internet Connection Wizard and provide the new Internet domain name when you are prompted.



MORE INFORMATION
The New User Wizard in the Small Business Server Console checks a specific registry key to find the e-mail domain name when creating it creates Microsoft Exchange mailboxes for new users. This key does not exist until the Internet Connection Wizard is run and an e-mail domain is supplied:

HKEY_Local_Machine\Software\Microsoft\Small Business\Internet\MS_IMS\Mail_Domain_Name\

Value - REG_SZ: .com

Additional query words: smallbiz email mail box

Keywords: kbenv kbprb KB238843

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