Microsoft KB Archive/279468

= A Project file that is attached to an e-mail message is not in the format in which you saved it =

Article ID: 279468

Article Last Modified on 2/8/2007

-

APPLIES TO


 * Microsoft Office Project Professional 2007
 * Microsoft Office Project Standard 2007
 * Microsoft Office Project Professional 2003
 * Microsoft Office Project Standard 2003
 * Microsoft Project 2000 Standard Edition

-



This article was previously published under Q279468



SYMPTOMS
In Microsoft Project, you save a project in the format that applies to an earlier version of Project than the version of Project that you are using. Then, you try to send the project as an e-mail attachment by clicking Send To on the File menu in Project. When you do this, the file that is attached to the e-mail message is not in the Project format in which you saved it.

When the mail recipient tries to open the attachment in the earlier version of Project, the recipient receives the following error message:

This file was created by a later version of Microsoft Project. To open this file, you need a converter that you can download from the Web site. After downloading the converter, please restart Microsoft Project and reopen the file.

Do you want to connect to the site to download the converter now?

Note There is currently no converter to convert files from a later version of Project to a format that applies to an earlier version of Project. If the mail recipient clicks Yes, the error message links to a Web site that contains instructions on how to save files in Microsoft Project 98 format from Microsoft Project 2000.

If the mail recipient clicks No, the recipient receives the following additional message:

Microsoft Project cannot open this file because the format is not recognized.

The file was probably created by a newer version of Microsoft Project.

To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:

700986



CAUSE
This problem occurs because the file that Project attaches to the e-mail message is not a copy of the file that you saved. Instead, Project creates a new, temporary instance of the project in the Temp folder, and then attaches the new file to the e-mail message. The new file has the same name as the project that you saved. However, the file is in the Project format that corresponds to the version of Project that is installed on your computer.



WORKAROUND
To work around this problem, use the file attachment feature of the e-mail program to send projects in the Project file format in which you saved them.

For example, to send a Microsoft Office Project 2003 file to an e-mail recipient from Microsoft Office Outlook 2007, first create a new e-mail message in Outlook 2007. Then, with the new message open, click Insert on the File menu, locate the Project 2003 file, and then attach the file to the message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: prj98 prj2000 kbnoOfficeAlertID PRJ2003 PRJ2007

Keywords: kbofficealertid kbbug kbpending KB279468

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.