Microsoft KB Archive/895539

= SMS 2003 Advanced Client takes lots of time to download many policies =

Article ID: 895539

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
Microsoft Systems Management Server (SMS) 2003 Advanced Client takes lots of time to download many policies.



CAUSE
This issue occurs because Background Intelligent Transfer Service (BITS) cannot handle more than about 500 simultaneous jobs. When more than 500 simultaneous jobs are submitted, many I/O operations must occur, and many BITS state files must be maintained. Therefore, a decrease in performance occurs.



Service pack information
To resolve this problem, obtain the latest service pack for Systems Management Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How To obtain the latest Systems Management Server 2003 service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
SMS 2003 Service Pack 1 (SP1)

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

   Date         Time   Version            Size    File name --  19-Oct-2004   20:55  2.50.3174.1136    310,784  Ccmdts.dll 14-Jun-2004  01:50  2.0.156.0         254,455  Deployac.exe 19-Oct-2004  20:55                  6,725,632  Mp.msi 19-Oct-2004  20:55                    482,304  Sms2003ac-sp1-kb895539-x86.msp 24-Dec-2003  21:30  2.50.2726.154      40,960  Smsse.dll 21-Mar-2005  08:18                        563  Smsconfig.inf



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Systems Management Server 2003 Service Pack 2.



MORE INFORMATION
This hotfix keeps the Data Transfer Service (DTS) client component from submitting more than 50 jobs to BITS. This configuration cannot be modified.

When many jobs are submitted to SMS 2003 Advanced Client at the same time, the first 50 jobs will be submitted to BITS for transfer. The remaining jobs will be queued by DTS.

After an active job is finished, the job triggers the queue and restarts the oldest queued job (FIFO). When you turn on debugging, you will see information about queue functionality. For example, when a job becomes active, the job count increases. When the 51st job is sent to DTS, the count will not increase. Instead, the queue turns on. The queue turns itself off when it is empty. More than 50 jobs may be active only if more than 50 jobs are active when the new SMS policy is applied.

