Microsoft KB Archive/235520

= XL2000: "Cannot Quit EXCEL.EXE" and Can't Log Off from Windows NT If Excel File Open in Internet Explorer =

Article ID: 235520

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition, when used with:
 * Microsoft Windows NT 4.0

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This article was previously published under Q235520



SYMPTOMS
If you open a Microsoft Excel workbook as an active document (in-place) within Microsoft Internet Explorer, and then attempt to log off from Windows NT, you cannot log off and Excel returns the following error message:

Cannot quit EXCEL.EXE.

EXCEL.EXE continues running, although no user interface is present. You can only observe and end Excel through Task Manager or a similar tool in Windows NT.



CAUSE
This problem occurs when you edit but do not save the workbook, before attempting to log off.



WORKAROUND
To work around this problem, save your work and then quit every instance of Excel running within Internet Explorer. Then, try to log off again.

To avoid this problem, do not run Microsoft Excel for active documents within Internet Explorer. Instead, open a separate instance of Excel.exe when you need to open a hyperlink to an Excel file. For more information about how to configure this as the default behavior, click the article number below to view the article in the Microsoft Knowledge Base:

162059 Office Documents Open in Internet Explorer



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: XL2000 Cannot quit EXCEL EXE

Keywords: kberrmsg kbbug kbpending KB235520

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