Microsoft KB Archive/149563

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Fatal Exception 0E in Ios.vxd with SCSI Printer

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Q149563

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you have a SCSI printer powered on, online, and connected to a configured SCSI port, you may receive the following error message on a blue screen when you start Windows 95:

Fatal exception 0E at 0028: in VxD IOS(01)+.

When you receive this error message, you cannot install or use the printer in Windows 95. You must turn the printer off or disconnect it from the SCSI port to start Windows 95.

CAUSE
There is a problem in the Ios.vxd file that causes this error if an unknown SCSI device is enumerated.

RESOLUTION
Microsoft has released an updated version of the Ios.vxd file that corrects this problem. The updated file is:

  IOS.VXD version 4.00.953 (3/19/96, 68,825 bytes) and later To install the updated Ios.vxd file, follow these steps:


 * 1) Download the IOSUPD.EXE file from one of the online services listed below to an empty folder.
 * 2) In My Computer or Windows Explorer, double-click the IOSUPD.EXE file you downloaded in step 1.
 * 3) Follow the instructions on your screen.

The following file is available for download from the Microsoft Download Center:

"Download.gifoad Iosupd.exe now]" For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base:

"Q119591 How to Obtain Microsoft Support Files from Online Services" Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file.

MORE INFORMATION
For information about other issues resolved by this update, please see the following article in the Microsoft Knowledge Base:

"Q149564 Poor Performance Reading Video CD in IDE CD-ROM Drive" Additional query words: gpf

Keywords : kbfile win95

Issue type :

Technology : kbWin95search kbWin95