Microsoft KB Archive/116416

= Mac Bookshelf 94: Err Msg: "Installation Was Cancelled..." =

Article ID: 116416

Article Last Modified on 12/9/1999

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APPLIES TO


 * Microsoft Bookshelf 94 for Macintosh

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This article was previously published under Q116416



SYMPTOMS
If your system folder is named anything other than "System Folder", you may receive the following error message when you try to install Bookshelf 1994:

Installation was cancelled, leaving the disk untouched.

As the message indicates, the installation stops and nothing is installed.

This is most likely to occur if you try to perform a complete installation or install only the QuickShelf menu.

NOTE: This problem can also occur if the system folder is inside another folder.

Microsoft has confirmed this to be a problem in Bookshelf, 1994 edition. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



RESOLUTION
To avoid this problem, make sure your system folder is named "System Folder".

If you do not want to rename your system folder, you can work around this problem by doing a custom installation and installing everything except the QuickShelf menu.

NOTE: If you use this workaround, you must be sure to specify only the appropriate Bookshelf font set for your system. There are two Bookshelf font sets available: "Bookshelf Fonts for System 7.1 or better", and "Bookshelf Fonts for System 7.0 or 7.0.1". If you attempt to install both font sets, you will receive an error message and the installation will fail.

Additional query words: 1994 multi media multimedia multi-media bs book shelf quick canceled aborts aborted mac

Keywords: KB116416

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