Microsoft KB Archive/178616

= Dilbert Err Msg: Fatal Exception 0E in VxD Dsound(03) =

PSS ID Number: 178616

Article Last Modified on 11/8/2001

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The information in this article applies to:


 * DreamWorks Interactive, Dilbert's Desktop Games 1.0

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This article was previously published under Q178616



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 * - WARNING -                          **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN      **
 * CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY        **
 * WITH DISCRETION.                                           **



SYMPTOMS
When you attempt to install or start Dilbert's Desktop Games, you may receive one or more of the following error messages:


 * A fatal exception 0E has occurred in VxD Dsound(03).
 * _Ins056 caused an invalid page fault in module Krnl386.exe.



CAUSE
This behavior can occur if you are running Norton AntiVirus and you have the Auto-Protect feature enabled.



RESOLUTION
To resolve this issue, disable the Norton AntiVirus Auto-Protect feature.

Norton AntiVirus is manufactured by Norton, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.



MORE INFORMATION
For information about contacting Norton, please see the following article in the Microsoft Knowledge Base:

60781 Hardware and Software Third-Party Vendor Contact List, L-P

Additional query words: 1.0 kbdw dream-works dwi ipf gpf general protection

Keywords: kb3rdparty kberrmsg kbprb KB178616

Technology: _IKkbbogus kbDIDilbert kbDISearch kbHomeProdSearch

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