Microsoft KB Archive/262897

= OL2000: (IMO) Error Message: Outlook Has Caused an Invalid Page Fault in Module Pstprx32.dll @017f;3ff77379 =

Article ID: 262897

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q262897



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see &quot;Internet Mail Only&quot;.

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you use Outlook to connect to an Internet Message Access Protocol (IMAP) server and you try to send or receive e-mail messages, you may receive the following error message:

Outlook has caused an Invalid Page Fault in module Pstprx32.dll @017f;3ff77379



CAUSE
A possible cause for this error message is a damaged mailbox on the IMAP server.



RESOLUTION
To resolve this problem, your administrator must create a new mailbox on the server for you.

Additional query words: OL2K IPF pstprx32 dll

Keywords: kbprb KB262897

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