Microsoft KB Archive/152912

= XCLN: Delete Rule on Public Folder Treated as Error =

Article ID: 152912

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 4.0

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This article was previously published under Q152912



SYMPTOMS
When you try to synchronize an offline public folder with an online public folder, and the online public folder has a delete rule, the following error might occur:

This folder could not be synchronized. Consult the synchronization log in the deleted items folder for details.

The synchronization log will contain the following message:

Error synchronizing message ' '

[80040800-3ED-0-324]

Unknown Error.

Microsoft Exchange Server Information Store

Error synchronizing folder

[80040800-3ED-0-324]

Unknown Error.

Microsoft Exchange Server Information Store

The message will stay in the offline folder.



CAUSE
The return code generated by the delete operation is treated as an error by the synchronization process.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbusage KB152912

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