Microsoft KB Archive/171715

= Microsoft Knowledge Base =

Error Message: An Error Occurred Deleting File Tclasses.zip
Last reviewed: July 23, 1997

Article ID: Q171715



BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

The information in this article applies to:


 * Microsoft Internet Explorer version 4.0 for Windows NT 4.0

SYMPTOMS
When you are installing Internet Explorer, you may receive the following error message:

An error occurred deleting file C:\Windows\Java\trustlib\tclasses.zip

The process cannot access the file because it is being used by another process. (error #32).

CAUSE
This error message can occur if a Java program is running while you are installing Internet Explorer.

RESOLUTION
To work around this problem, quit all running programs, and then click Retry. If the error message is displayed again, click Skip, allow the installation process to finish, and then reinstall Internet Explorer.

STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
This behavior can occur if Internet Explorer 4.0 Preview Program 1 is installed on your computer and you open Control Panel before attempting to install Internet Explorer 4.0 Preview Program 2. When you open Control Panel, a Java program runs to display a description of each tool.