Microsoft KB Archive/919558

= Error code 18 when you try to perform an unattended installation of Windows Server 2003 =

Article ID: 919558

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003 Service Pack 1

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SYMPTOMS
When you try to perform an unattended installation of any one of the versions of Microsoft Windows Server 2003 that are listed in the &quot;Applies to&quot; section, you may receive an error message that resembles the following:

File file_name could not be loaded. The error code is 18

Setup cannot continue. Press any key to exit.

Note In this error message,  is the file name of the mass storage device driver.

You receive this error message when Setup tries to load a driver for a mass storage device. Then, Setup stops responding (hangs).



CAUSE
This issue occurs when the following conditions are true:
 * You perform the unattended installation by using the Unattend.txt file.
 * The Unattend.txt file indicates that a mass storage device driver is required.
 * Setup finds a device driver for a mass storage device on the floppy disk.
 * Setup cannot load the driver from the floppy disk.



RESOLUTION
To resolve this issue, make sure that the floppy disk drive is empty before you perform the unattended installation. If you receive the error message that is mentioned in the &quot;Symptoms&quot; section, remove the floppy disk from the drive and press any key to restart the computer. Then, you can start the text mode Setup again.



STATUS
This behavior is by design.

Keywords: kbtshoot kbprb KB919558

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