Microsoft KB Archive/257290

= OL: Local Contacts Are Displayed in the "None" Group When You Group by Location =

Article ID: 257290

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q257290



SYMPTOMS
When you click Current View on the View menu, and then click By Location to sort your contacts by country, the contacts for the local country may be displayed under the group None.



CAUSE
This behavior can occur for one of the following reasons:
 * The By Location option selects the country from the address that is checked in the This is the mailing address check box. If you did not select the local country in the This is the mailing address check box, the contact appears in the group "None" (without quotation marks).-or-


 * You import a contact that has the Business Country field set to the local country and you did not add any other address information. -or-


 * If the Address field is empty, Outlook cannot determine the mailing address and does not check the address after the import.



RESOLUTION
This behavior is by design.



WORKAROUND
Use one of the following methods to work around this behavior:
 * Create a custom view that groups by Business Address Country, by Home Business Country, or by Other Business Country depending on what country field you want to group by.-or-


 * Add a dummy value to another address field (for example, Business Country Street).-or-


 * Select a regional setting that is not contained in the import file as a country on the import computer.
 * Run a Visual Basic (VB) program that automatically selects the This is the mailing address check box for all contacts.

NOTE: Copy the Business Country to the Address field instead of the fields that are mentioned in this Microsoft KB article. -or-

Additional query words: olmrp 8 xx

Keywords: kbprb KB257290

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