Microsoft KB Archive/222152

= Error Messages Uninstalling NetMeeting in Windows NT 4.0 =

Article ID: 222152

Article Last Modified on 11/14/2003

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APPLIES TO


 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition

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This article was previously published under Q222152



SYMPTOMS
When you attempt to uninstall NetMeeting, you may receive any of the following error messages:  

Error unregistering the OCX :\%SystemRoot%\System32\xmsconf.ocx.

Inf Install failure. Reason: Access denied.

Error creating process :\%SystemRoot%\System32\nmpgmgrp.exe /d /c /n:"Microsoft NetMeeting". Reason: The system cannot find the file specified.

Error creating process :\%SystemRoot%\System32\nmndd.dll. Reason: The system cannot find the file specified.





CAUSE
The first error message occurs if you attempt to uninstall NetMeeting and you are logged on as a user who does not have local administrative rights.

The other error messages can occur if a user without local administrative rights tried to uninstall NetMeeting and you are now trying to uninstall NetMeeting while logged on as a user with local administrative rights.



RESOLUTION
To resolve this issue, log on as a user with local administrator rights and reinstall NetMeeting. You can then successfully uninstall NetMeeting if you are logged on as a user with local administrative rights.

Keywords: kberrmsg kbprb KB222152

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