Microsoft KB Archive/122397

WD5X: Word 6.0 Converter Fails to Open MacWord 6.0 Documents

PSS ID Number: Q122397 Article last modified on 02-04-1998

MACINTOSH: 5.0, 5.1, 6.0, 6.0.1

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft Word for the Macintosh, versions 5.0, 5.1, 5.1a, 6.0, 6.0.1 == 

= SYMPTOMS =

If you try to open a Microsoft Word 6.0 for the Macintosh document into Word 5.0, 5.1, or 5.1a for the Macintosh using the Word 6.0 for Windows/Macintosh converter, the following message briefly appears:

Converting Word 6.0 for Windows/Macintosh file. Document will appear in a new untitled window.

0% (Cancel)

However, the message soon disappears, the file is not converted, and Word returns you to the document window.

= CAUSE =

The “Word 6.0 for Windows/Macintosh” version 1.0 converter was released prior to the release of Word 6.0 for the Macintosh. Subsequent changes in the Word 6.0 for the Macintosh file format prevent this first version of the converter from successfully reading a Word 6.0 for the Macintosh file. (You can still use the converter to successfully read Word 6.0 for Windows documents.)

= RESOLUTION =

An updated version of the converter is now available. This new release can be used to successfully open both Word 6.0 for the Macintosh and Word 6.0 for Windows documents into Word 5.x for the Macintosh.

For additional information on how to obtain this converter update, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q105319 TITLE : WD: How to Obtain a Word 6.x/7.0 Converter for MacWord 5.x Users

= MORE INFORMATION =

You can verify that the version 1.0 converter is the cause of your problem by checking the name of the Word 6.0 converter in the Word Commands folder in the Word 5.x folder. The release of the converter that cannot read a Word 6.0 for the Macintosh document includes a slash (/) in its name:

Word 6.0 for Windows/Macintosh

The new converter that can read both Word 6.0 for Windows and Macintosh documents includes an ampersand (&) in its name:

Word 6.0 for Windows&Macintosh

Additional query words: textconv prb conversion converted converts transfer transfers translation translate ====================================================================== Keywords : kbinterop winword macword word6 Version : MACINTOSH: 5.0, 5.1, 6.0, 6.0.1 Platform : MACINTOSH Issue type : kbprb Solution Type : kbfix ============================================================================= Copyright Microsoft Corporation 1998.