Microsoft KB Archive/898582

= You cannot install Snipping Tool version 2.0 from the Microsoft Experience Pack for Tablet PC launcher =

Article ID: 898582

Article Last Modified on 12/26/2006

-

APPLIES TO


 * Microsoft Windows XP Tablet PC Edition 2005

-



Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
If you try to install Snipping Tool version 2.0 from the Microsoft Experience Pack for Tablet PC launcher, you may experience any one or more of the following symptoms:
 * The Snipping Tool 2.0 Setup program may not finish.
 * The Snipping Tool 2.0 Setup program may stop responding.
 * The Snipping Tool 2.0 Setup Wizard may remain visible on the screen.



CAUSE
This issue occurs because the Experience Pack for Tablet PC launcher cannot detect an incomplete installation of Snipping Tool 2.0. An incomplete installation of Snipping Tool 2.0 occurs if the Snipping Tool 2.0 Setup program cannot correctly finish.



WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, configure the Experience Pack for Tablet PC launcher to run the Snipping Tool 2.0 Setup program in interactive mode. To configure the Experience Pack for Tablet PC launcher to run the Snipping Tool 2.0 Setup program in interactive mode, follow these steps:  Click Start, click Run, type regedit in the Open box, and then click OK. Locate and then click the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ExperiencePack

 Right-click ExperiencePack, point to New, and then click String Value. In the Name box, type SnipUI . Leave the Data value box empty.

<div class="moreinformation_section">

MORE INFORMATION
Snipping Tool 2.0 is a tool that you can use with a tablet pen to select a part of a Web site, a document, or other content on the screen. After you select a part of a Web site, a document, or other content, you can add handwritten comments to the selection. After you finish working with the selection, you can paste the selection into an e-mail message or into another program.

Additional query words: addin hang

Keywords: kbsetup kbtshoot kbprb KB898582

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.