Microsoft KB Archive/261463

= HP Riptide Audio/Modem ComboCard Does Not Work After You Upgrade to Windows Me =

Article ID: 261463

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261463



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you are using a Hewlett Packard (HP) Pavilion Model 6475Z personal computer and you upgrade to Windows Millennium Edition (Me), the audio portion of the HP Riptide Audio/Modem ComboCard may not operate correctly.



RESOLUTION
To resolve this issue, install the updated drivers for the HP Riptide Audio/Modem ComboCard. For more information, visit the following HP Web site:

HP Pavilion PCs - HP Riptide Audio/Modem ComboCard Update 4.17

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWSNDTS HWMODTS

Keywords: kbprb kbsound KB261463

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