Microsoft KB Archive/108627

= Writer 1: Macintosh Setup Error Says to Use CHKDSK =

Article ID: 108627

Article Last Modified on 11/27/1999

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APPLIES TO


 * Microsoft Creative Writer 1.0 for Macintosh

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This article was previously published under Q108627



SYMPTOMS
If an error occurs while you are installing Creative Writer on the Macintosh, you may receive the following incorrect error message:

File copy operation failed. Incorrect number of bytes written to disk. Source file or destination disk may be corrupted.

Use CHKDSK.

There is no CHKDSK utility on the Macintosh. This is an MS-DOS utility.

Microsoft has confirmed this to be a problem in Creative Writer version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



RESOLUTION
This problem usually occurs because your floppy disk is damaged or corrupted. To obtain new Creative Writer floppy disks, call the Microsoft Sales Information Center at (800) 426-9400.



MORE INFORMATION
After copying a file, Setup checks to see if the uncompressed size of the file on the destination disk is the same as the size specified in the .INF file. If the file is not the same size, the Setup program generates this error message.

Additional query words: 1.00 kids install installation checkdisk check disk bad media mac mczee mskids

Keywords: KB108627

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