Microsoft KB Archive/316309

= Windows Installer Error 1619 When You Install from NTFS-Protected Directories =

Article ID: 316309

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows Installer 2.0

-



This article was previously published under Q316309



SYMPTOMS
When you install a Setup program that is based on Windows Installer Setup technology, you may receive the following Windows Installer error message:

This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package.

If you have a verbose log file of the Setup program, the following information also appears at the end of the log file:

MSI (c) (6C:54): Package name extracted from package path: 'somesetup.msi' MSI (c) (6C:54): Could not create LFN path for package: 'H:\tmp\apps\coreapps\somesetup\somesetup.msi' This installation package could not be opened. Verify that the package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer package. MSI (c) (6C:54): MainEngineThread is returning 1619.



CAUSE
This behavior occurs if both of the following conditions are true:
 * You install the program from an NTFS file system-formatted volume where the user has been denied the List Folder/Read Data permissions to the installation folder.

-and-
 * You try to install the program on a computer on which version 2 of the Windows Installer with the Windows Installer DLL file, Msi.dll version 2.0.2600.0, is installed.

NOTE: Windows Installer with Msi.dll version 2.0.2600.0 is included with Microsoft Windows XP and is also available as a redistributable file for download for Windows 2000 and Windows NT 4.0.

This problem occurs because of a bug in the Windows Installer version 2.0 engine.



Windows XP
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English-language version of this fix should have the following file attributes or later:   Date         Version      Size              File name --  11-Feb-2002  2.0.2600.28  1,994,240 bytes   Msi.dll

Windows 2000
Use one of the following methods to resolve this issue.

Update to Service Pack 3
This issue is resolved when you update Windows 2000 with Service Pack 3 (SP3). SP3 for Windows 2000 includes Windows Installer 2.0 with Msi.dll version 2.0.2600.1, which resolves this issue. For additional information about how to obtain Service Pack 3 for Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Update Windows Installer
Update Windows with the latest version of Windows Installer. To obtain the latest version of Windows Installer, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F



WORKAROUND
On the directory in which the .msi file is located, and in all subdirectories, assign List Folder/Read Data NTFS permissions to the user who starts the Setup program.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kberrmsg kbbug kbfix kbqfe kbsysadmin kbappsetup kbsetup kbwinxpsp1fix kbhotfixserver KB316309

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.