Microsoft KB Archive/91169

= Computer Hangs After Removing Token Ring Card =

Article ID: 91169

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q91169



SYMPTOMS
Your computer may stop responding (hang) after you remove your IBM Token Ring adapter if you have installed Novell NetWare as a secondary network in Windows for Workgroups. When you start your computer, the AUTOEXEC.BAT file processes successfully until it reaches the NET START command. It displays the following message:

Microsoft NetBind version 2.1

Your computer then hangs. To start your computer and gain access to your hard drive, you must use a bootable floppy.



RESOLUTION
To correct the problem, remove the network device driver statements from the CONFIG.SYS file.



MORE INFORMATION
If you are not using an IBM Token Ring adapter or have not installed Novell NetWare as your secondary network, you may receive errors after removing your network adapter. During CONFIG.SYS processing, the following displays:

MAC0006: Network interface hardware not found or not responding.

MAC0001: Init failure

Press any key to continue...

Once you press a key and the AUTOEXEC.BAT file begins processing, the following is displayed:

Error 5733: The protocol manager has reported an incomplete binding.

Although these errors do not prevent you from using your computer, they may be signs of an unstable configuration. Microsoft recommends that you remove the network device drivers from CONFIG.SYS and AUTOEXEC.BAT until your network adapter is back in your computer.

The products included here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 3.11 crash freeze

Keywords: KB91169

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