Microsoft KB Archive/103463

= PC OS2: F1 Does Not Display Help When Menu Name Is Selected =

Article ID: 103463

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.0b, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.2, when used with:
 * Microsoft OS/2 1.21

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This article was previously published under Q103463



SYMPTOMS
If you select a Mail menu name and press F1, the insertion point changes to an hourglass and the words "Starting Help" are displayed in the status bar; however, Mail does not display the chosen Help topic.



RESOLUTION
If Help is running when you select a menu name and you press F1, Mail displays the Help topic for the menu.

To display the Help topic for a menu

 * 1) From the Help menu, choose Contents.
 * 2) On the Contents screen, choose Mail's Menu Commands.
 * 3) On the menu bar graphic in the Menu Commands Help topic, select the menu name for which you want Help.



STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, OS/2 workstation. We are researching this problem and will post new information here in the Knowledge Base as it becomes available.

Additional query words: 3.00 3.00b 3.20

Keywords: KB103463

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