Microsoft KB Archive/217215

= XADM: SP2 Update Fails Causing Procedure Entry Point Error with Netif.dll =

Article ID: 217215

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 2

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This article was previously published under Q217215



SYMPTOMS
During the Exchange Server 5.5 Service Pack 2 update, you may encounter an error message about failing to upgrade Mdbperf.dll. If you choose to abort the Setup at this time, the following error will occur when you attempt to rerun the update or start the Exchange services:

Dsamain.exe -Entry Point Not Found The procedure entry point ?HrRegisterProtocol@@YGJPAVPROTO@@FJJJKHPAXK@Z could not be located in the dynamic link library Netif.dll.



CAUSE
The Netif.dll file version was a pre-Service Pack 2 2448 build version.



RESOLUTION
Rename the Netif.dll file on the Exchange Server in the Exchsrvr\Bin directory, and copy it from the Service Pack 2 CD. In Control Panel, click Services, and attempt to start the directory service manually. Proceed to the Information Store and Message Transfer Agent services next.

If a service does not start, you may need to obtain that service executable from the Service Pack 2 CD. The name of the service executables are:

System Attendant - Mad.exe

Directory Service - Dsamain.exe

Information Store - Store.exe

Message Transfer Agent - Emsmta.exe

When all of the core services start successfully, you will need to reinstall Service Pack 2.



MORE INFORMATION
This error is usually encountered when Mdbperf.dll is in use. This file is opened by Performance Monitor. It will be necessary to stop all performance monitors set to run against the server performing the upgrade.

NOTE: Customers may also report the following error message:

STORE.EXE

The procedure entry point could not be located in the dynamic link library Msvcrt.dll.

Customers should copy the files Store.exe and Msvcrt.dll from the latest service pack.

NOTE: If you apply the following Store hotfix:

5.5.2611.9

you also need to apply the following DSA hotfix:

5.5.2600.0

Keywords: kbprb KB217215

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