Microsoft KB Archive/176485

= Encarta: Cannot Run Setup on Shared Installation of Windows =

Article ID: 176485

Article Last Modified on 6/25/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 97 Deluxe Edition
 * Microsoft Encarta Encyclopedia 97 Standard Edition
 * Microsoft Encarta Encyclopedia 98 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Encyclopedia 2000 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2000 Concise Edition
 * Microsoft Encarta Encyclopedia 2000 Deluxe Edition

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This article was previously published under Q176485



SYMPTOMS
When you attempt to install Microsoft Encarta Encyclopedia for Windows on a computer running a shared installation of Microsoft Windows (such as a diskless workstation), you receive the following error message:

Could not start another application during Setup. Run Setup again.

When you click OK, Setup terminates and you are returned to Windows.



CAUSE
This behavior occurs because the 1997 and later editions of Encarta Encyclopedia require a network or stand-alone installation of Microsoft Windows. These programs are unable to run on a shared installation of Windows.

NOTE: You may be able to install Encarta Encyclopedia on a computer that is a client of Microsoft Windows NT Server 4.0, Terminal Server Edition.

For information about Windows NT Server 4.0, Terminal Server Edition, please contact Microsoft Sales at (800) 426-9400, or visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/tools/nttnew.mspx



STATUS
This behavior is by design.

Additional query words: multi multi-media media mm winnt

Keywords: kbenv kberrmsg kbprb kbsetup KB176485

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