Microsoft KB Archive/214165

= WD2000: Fields in Header and Footer Not Merged in E-Mail Attachment =

Article ID: 214165

Article Last Modified on 2/8/2001

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q214165





SYMPTOMS
When you perform a mail merge and send the result as an attachment to an e-mail message, the merge fields contained in the header and footer of the document are not merged as expected. However, the merge fields contained in the body of the document are merged correctly.

In addition, when you merge a Microsoft Word document with a header or footer to e-mail or fax, the header and footer are placed at the bottom of the document.



WORKAROUND
To work around this issue, merge the document to e-mail without using the Send document as an attachment option; to do so, follow these steps:
 * 1) Open your mail merge main document.
 * 2) On the Tools menu, click Mail Merge.
 * 3) In the Mail Merge Helper dialog box, click Merge.
 * 4) In the Merge dialog box, change the option in the Merge to box to Electronic mail, and then click Setup.
 * 5) In the Merge To Setup dialog box, click to clear the Send document as an attachment check box, change the Data field with Mail/Fax address box to the e-mail address merge field, and then click OK.
 * 6) In the Merge dialog box, click Merge to perform the mail merge.

NOTE: The merge fields merge correctly in both the body and the header and footer area of the e-mail message; however, you may need to reformat the text in the e-mail message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: printmerge mailmerge

Keywords: kbbug kbnofix kbmerge KB214165

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