Microsoft KB Archive/870575

= Carriage returns in the quote's description are removed on mail merge from Microsoft CRM Sales for Outlook 1.2 =

Article ID: 870575

Article Last Modified on 9/7/2006

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APPLIES TO


 * Microsoft Business Solutions CRM Sales for Outlook, when used with:
 * Microsoft CRM 1.2
 * Microsoft CRM 1.2

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SYMPTOMS
In Microsoft CRM Sales for Outlook 1.2, when you create a mail merge document from a quote that contains blank lines, that is, carriage return-line feeds, in its description field, the Description field in the resultant mail merge document is put into a single line and does not retain the carriage return-line feeds.



RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

Keywords: kbqfe kbprb kbmbsmigrate kbhotfixserver KB870575

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