Microsoft KB Archive/816484

= PRB: Advancing the System Date Settings Before an Upgrade Causes Dynamic Update to Stop Responding =

Article ID: 816484

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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SYMPTOMS
During an upgrade to Microsoft Windows Server 2003, you receive the following error message:

Can't contact the dynamic update server, server not available.



CAUSE
If the system time and date settings are very different from the current time and date settings (for example, the date is set some years in the future), the Dynamic Update Server cannot communicate correctly. This is because the time and date stamp of the client and server do not match.



RESOLUTION
Make sure that the system that is being upgraded has the correct time and date settings before you start the upgrade.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mis-match time/date date-stamp time-stamp

Keywords: kbprb KB816484

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