Microsoft KB Archive/812336

= Error message:&quot;Page Cannot be Displayed&quot; when you browse the Internet =

Article ID: 812336

Article Last Modified on 5/7/2007

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APPLIES TO


 * Windows Internet Explorer 7 for Windows Server 2003
 * Windows Internet Explorer 7 for Windows Server 2003 IA64
 * Windows Internet Explorer 7 for Windows XP
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Internet Explorer 6.0

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SYMPTOMS
When you browse the Internet on Windows XP-based computers that are running Microsoft Internet Explorer and Windows Internet Explorer, you may receive the following error message:

The page cannot be displayed



CAUSE
This issue may occur if the Internet Service Provider (ISP) DNS server does not resolve the Uniform Resource Locator (URL) addresses. This issue has been known to occur with ATT@home service after 11/30/2001.



Change the DNS Server

 * 1) Click Start, and then click Control Panel.
 * 2) Click Network Connections.
 * 3) Right-click Local Area Connection, and then click Properties.
 * 4) Click Internet Protocol (TCP/IP), and then click Properties.
 * 5) Click Use the Following DNS server Addresses.
 * 6) Type valid addresses for Preferred DNS Server and Alternate DNS Server, and then click OK.

Note Type the server addresses that are closest to you. For example, 199.5.157.128 for the Preferred DNS, and Alternate 204.57.55.100.

