Microsoft KB Archive/93564

= PC Ext: Err Msg: Error on Log File Open =

Article ID: 93564

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0

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This article was previously published under Q93564



SYMPTOMS
In version 3.0 of Microsoft Mail for PC Networks, when you redirect the output from the External Mail program (EXTERNAL.EXE) log file to a floppy disk drive, you may see the following two error messages:

Critical Error has occurred.

Error on log file open.



CAUSE
The disk in the floppy disk drive is write-protected or there is no disk in the drive.



RESOLUTION
Remove write-protection from the disk or load a disk that is not write- protected in the floppy disk drive, and then restart EXTERNAL.EXE.

Additional query words: 3.00

Keywords: KB93564

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