Microsoft KB Archive/320809

= WD2002: Error Message &quot;Misura Non Valida&quot; with Italian UI in Wordmail and Word Inside Internet Explorer =

Article ID: 320809

Article Last Modified on 10/7/2005



This article was previously published under Q320809



SYMPTOMS
When you start Word inside Microsoft Internet Explorer or when you use Word as your e-mail editor in Microsoft Outlook, you receive the following error message:

Misura non valida

(The text of the error message corresponds to &quot;This is not a valid measurement&quot; in English).

If you are using Word as your e-mail editor in Outlook, you may not see the error message, because it is hidden behind other windows.



CAUSE
This problem occurs when all of the following conditions are true:
 * The user interface language of Word is Italian.
 * The regional settings are set to a locale that uses the period as a decimal separator.
 * No other instance of Word is running.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP Public Update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version  Size       File name -  21-MAY-2002  06:34           3,681,008  Winword.msp 21-MAY-2002 07:00           5,620,224  Winword_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version      Size        File name ---  20-MAY-2002  21:28  10.0.4115.0  10,586,440  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexpsp2fix KB320809

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