Microsoft KB Archive/824492

= Site Deployment Export Operation Stops Responding When Anonymous Access Is Turned Off =

Article ID: 824492

Article Last Modified on 7/22/2003

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APPLIES TO


 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2002

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SYMPTOMS
If you use Site Manager to perform an export operation in Microsoft Content Management Server (MCMS) 2002, the operation may stop responding, or hang, indefinitely. You may receive the following error message:

Error: 1002

Description: The XML parser could not parse the tag it was given.

Severity: 5

Source: GrammarParserC.dll aegrammarparser.cpp 310

Debug info: Microsoft.ContentManagement.SiteDeployment.SiteDeployException: Cannot modify this site at Microsoft.ContentManagement.SiteDeployment.cmsxmlstub.Page_Load(Object sender, EventArgs e)

Extra info: Client Source: CExProgress::ProcessPackage



CAUSE
This problem occurs because anonymous access is turned off in Microsoft Internet Information Services (IIS).



WORKAROUND
To work around this problem, permit anonymous access to the NR/rdonlyres directory or run Site Manager by using the same administrator account that you use to log on to MCMS.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When anonymous access is turned off, two user identities (instead of one) determine the success of the export:
 * The identity of the user who is logged on to MCMS.
 * The identity of the user who executed Site Manager.

Keywords: kbprb KB824492

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