Microsoft KB Archive/290264

= OFFXP: Help Button Is Unavailable in Custom Maintenance Wizard, Custom Installation Wizard, or Office Profile Wizard =

Article ID: 290264

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers

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This article was previously published under Q290264



For a Microsoft Office 2000 version of this article, see 243041.



SYMPTOMS
When you start the Custom Maintenance Wizard (CMW), the Custom Installation Wizard (CIW), or the Office Profile Wizard (OPW), the Help button may be unavailable (dimmed).



CAUSE
The Help button may be unavailable if the Help file, Custom10.hlp, is not located in the same folder as the Maintwiz.exe file (CMW), the Custwiz.exe file (CIW), or the Proflwiz.exe file (OPW).



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Close the Office Resource Kit (ORK) tool that you are using. For example, click Cancel in the CIW.
 * 2) Move the Help file, Custom10.hlp, to the folder in which you installed the ORK Tools. The default folder is Program Files\ORKTools\ORK10\Tools.

NOTE: Custom10.hlp can be copied from the ORK\PFiles\ORKTools\ORK10\Tools folder on the CD-ROM for an Enterprise edition of Office.
 * 1) Start the ORK tool again.



MORE INFORMATION
You can install the Microsoft Office XP Resource Kit (ORK) Tools by using Setup.exe in the ORK folder on the Office CD-ROM for an Enterprise edition of Office. The Help file, Custom10.hlp, is installed automatically when you install any of the three ORK tools listed earlier in this article.

