Microsoft KB Archive/267233

= XADM: &quot;The Client Operation Failed&quot; Error Message When You Use the Move Mailbox Feature =

Article ID: 267233

Article Last Modified on 10/28/2006

-

APPLIES TO

 Microsoft Exchange Server 5.5 Standard Edition, when used with:  Microsoft Windows NT 4.0

 Microsoft Windows 2000 Standard Edition 

-



This article was previously published under Q267233



SYMPTOMS
When you attempt to move mailboxes from one server to another by using the Move Mailbox feature in the Exchange Administrator program, you may receive the following error message:

The Client Operation Failed

Microsoft Exchange Information Store

ID No. 80004005-0501-0000050a



CAUSE
This behavior may be caused by third-party anti-virus software services that are running against the information store.



WORKAROUND
To work around this problem, quit all anti-virus services, and then run the Move Mailbox feature.

<div class="moreinformation_section">

MORE INFORMATION
For additional information about the Move Mailbox feature and anti-virus Application Programming Interface (API) enabled anti-virus software, click the article number below to view the article in the Microsoft Knowledge Base:

264731 XADM: MAPI-Based Tasks Do Not Work with Virus API Anti-Virus Software Running on the Exchange Server Computer

Keywords: kbprb KB267233

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.