Microsoft KB Archive/271831

= OL2000: Outlook Quits When You Modify the Send Options =

Article ID: 271831

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q271831



SYMPTOMS
When you handle inspector events and you try to modify the send options, Outlook quits without an error message.



CAUSE
This issue occurs when you use any COM add-in to handle Outlook Inspector events.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Product Name service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  File name -  Oqfe7880_client.msp Oqfe7880_admin.msp Readme.txt (also attached) NOTE: This fix requires Microsoft Outlook 2000 Service Release 1 (SR-1), and does not contain the security patch.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Keywords: kbbug kbfix kbqfe kboffice2000presr2fix kbhotfixserver KB271831

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