Microsoft KB Archive/253802

= MACWORD: Envelope Is Printed Blank or Only One Envelope Is Printed During Mail Merge =

Article ID: 253802

Article Last Modified on 10/4/2002

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APPLIES TO


 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 98 for Macintosh

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This article was previously published under Q253802





SYMPTOMS
When you are doing a mail merge to your printer or printing an envelope that was added to a document, one of the following symptoms may occur:


 * A blank envelope results.

-or-


 * Only one addressed envelope is printed.



RESOLUTION
Microsoft Word uses page zero as the page number for all envelopes, either when added to a document or during a mail merge.

Setting a page range in Word when you print envelopes may resolve the problems of printing a blank envelope or printing only one envelope with the address visible.

On the Macintosh, it is important to set the Word page range on the Microsoft Word screen of the Print dialog box, not on the General screen of the Print dialog box. For example, the following steps explain how get to the Word page range if you are using the LaserWriter 8.7 driver:


 * 1) On the File menu, click Print.
 * 2) In the upper left corner of the Print dialog box, click the General menu. A drop-down list appears.
 * 3) Click Microsoft Word.
 * 4) Click the Range button. In the Pages box, type p0-.
 * 5) Click Print.

Ink-jet and dot-matrix printers place the application's printing information in the lower portion of the Print dialog box. For example, the following are the steps for printing to an Epson Color Stylus 900 printer:


 * 1) On the File menu, click Print.
 * 2) In the lower portion of the Print dialog box, click the Range button. In the Pages box, type p0-.
 * 3) Click Print.

Additional query words: word6 word7 word8 word95 word98 word97 wd98 wd6 macword mac word merge mail data print nothing empty blank mailmerge wd envelope happen one incorrect page zero P0 0

Keywords: kbprint kbenvelope kbprb KB253802

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