Microsoft KB Archive/155023

= XCLN: HP Deskjet 600C Series Prints Blank Page =

Article ID: 155023

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 5.5
 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q155023



SYMPTOMS
When you attempt to print from a Microsoft Exchange client for Windows 3.x to an HP Deskjet 600 series printer or a HP Deskjet 870cxi, a blank page is printed with a page number at the bottom of the page.



WORKAROUND
There are two workarounds for this problem. Either use the HP Deskjet 500 driver (no color support) or add the following entry to the [Options] section of the Exchng.ini file:

  UsePrintBanding=0



STATUS
Microsoft has confirmed this to be a problem with the Microsoft Exchange client for Windows 3.x running on Microsoft Windows for Workgroups and Microsoft Windows 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 660C 600CSE

Keywords: kbprint KB155023

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