Microsoft KB Archive/940288

= A Windows Vista-based computer may become unresponsive after you log on for the first time, or it may stop responding =

Article ID: 940288

Article Last Modified on 7/25/2007

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APPLIES TO


 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Starter
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Ultimate

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SYMPTOMS
After you log on to a Windows Vista-based computer for the first time, the computer may become very slow and unresponsive. Or, the computer may stop responding (hang).



CAUSE
The first time that you log on to a Windows Vista-based computer, an issue may occur during the initialization-and-setup process. After you restart the computer, this problem will not occur again.



WORKAROUND
To work around this problem, restart the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: Out Of Box Experience (OOBE) Wizard

Keywords: kbtshoot kbbug kbnofix kbexpertisebeginner KB940288

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