Microsoft KB Archive/287896

= OL2002: The E-mail Field Shows the 'Display Name' in Contacts That You Created in Outlook 2000 =

Article ID: 287896

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287896



SYMPTOMS
If you add Contacts from the Global Address List (GAL) to Microsoft Outlook 2000, the E-mail field shows the &quot;Display Name&quot; and not as a Simple Mail Transfer Protocol (SMTP) address in the folder view after you upgrade to Outlook 2002.



WORKAROUND
To work around this problem, open the contact that has the &quot;Display Name&quot; in the folder view, and then go to the E-mail field to locate the Global Address List (GAL) for that specific contact. After you locate the contact in the GAL, click the contact's alias for the E-mail field, and then click Save and Close.

The E-mail field for that contact in the folder view will then default to the SMTP address.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB287896

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