Microsoft KB Archive/937636

= You may receive an error message when you create a partition by using the Disk Management utility or the DiskPart tool in a Windows Server 2003 clustered environment =

Article ID: 937636

Article Last Modified on 6/26/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

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SYMPTOMS
When you use the Disk Management utility under Computer Management to create a partition in a Microsoft Windows Server 2003 clustered environment, you may receive an error message that resembles the following:

The operation was canceled due to an internal error.

Additionally, when you use the DiskPart tool to create the partition, you may receive an error message that resembles the following:

DiskPart was unable to create the specified partition



RESOLUTION
To resolve this issue, follow these steps:  Turn off all nodes except one. Set the Startup value for the Cluster service to Manual on all nodes in the cluster. To do this, follow these steps:  Click Start, point to Settings, click Control Panel, and then double-click Services. Click Cluster Server, and then click Startup. Change the Startup Type from Automatic to Manual. Click OK. </li> Disable the cluster disk driver. To do this, follow these steps:  Click Start, point to Administrative Tools, click Computer Management, and then click Device Manager.</li> Make sure that the Show hidden devices option is enabled. To do this, click Show hidden devices on the View menu.</li> Expand Non-Plug and Play Drivers, right-click Cluster Disk Driver, click Properties, click the Driver tab, click Disabled in the Startup type list, and then click OK.</li> Close Computer Management, and then restart the computer.</li></ol> </li> Log on to the computer.</li> Start the cluster disk driver. To do this, follow these steps:  Click Start, point to Administrative Tools, click Computer Management, and then click Device Manager.</li> Expand Non-Plug and Play Drivers, right-click Cluster Disk Driver, click Properties, click the Driver tab, click System in the Startup type list, and then click OK.</li></ol> </li> Configure the Cluster Server service to start automatically. To do this, follow these steps:  Click Start, point to Settings, click Control Panel, and then double-click Services.</li> Click Cluster Server, and then click Startup.</li> Change the Startup Type from Manual to Automatic.</li> <li>Click OK.</li></ol> </li> <li>Close Computer Management, and then restart the computer.</li> <li>Turn on all nodes.</li></ol>

Keywords: kbtshoot kberrmsg kbexpertiseadvanced KB937636

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