Microsoft KB Archive/266470

= Encarta 2001: Only Copyright Information Is Printed When You Print Timeline =

Article ID: 266470

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q266470



SYMPTOMS
When you attempt to print a Timeline from one of the products listed at the beginning of this article, only the Microsoft Encarta copyright information may be printed at the bottom of the page.



CAUSE
This behavior can occur if the printer driver for your printer is damaged or outdated.



RESOLUTION
To resolve this issue, contact your hardware manufacturer to obtain and install the latest printer driver for your printer. For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: multi multi-media media mm print job printout time line blank empty copy right

Keywords: kbprb kbprint KB266470

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