Microsoft KB Archive/176742

= FP98: Setup Fails if TCP/IP Not Installed on Computer =

Article ID: 176742

Article Last Modified on 12/1/2000

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APPLIES TO


 * Microsoft FrontPage 98 Standard Edition

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This article was previously published under Q176742



SYMPTOMS
When you click I Agree in the Terms And Conditions dialog box while installing the Microsoft Personal Web Server, you receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.



CAUSE
This error appears if 32-bit TCP/IP was not installed on your computer before you ran the FrontPage 98 Setup program and you performed the following steps in the order listed:


 * 1) Ran the FrontPage 98 Setup program.
 * 2) Clicked Yes to install TCP/IP.
 * 3) Clicked Restart when you were prompted to restart your computer.
 * 4) Attempted to install the Microsoft Personal Web Server.
 * 5) Clicked I Agree in the Terms And Conditions dialog box.

This error does not appear if you do not attempt to install the Microsoft Personal Web Server.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



WORKAROUND
To work around this problem, stop and then restart the FrontPage 98 Setup program by following these steps:


 * 1) Click Close when you receive the Illegal Operation error message.
 * 2) Close the FrontPage 98 Setup dialog box by clicking the Close button (the X in the upper right corner of the dialog box).
 * 3) Double-click the My Computer icon.
 * 4) Double-click the drive icon for the drive that contains the FrontPage 98 compact disc.
 * 5) Double-click the Setup.exe file to restart the FrontPage Setup program.

If you still receive an Illegal Operation message after you have restarted FrontPage 98 Setup, restart your computer and then repeat steps 3 through 5.

Additional query words: install tshoot

Keywords: kbbug kbpending KB176742

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