Microsoft KB Archive/137869

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Error Message: System Error - Network Error on Drive 

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Q137869

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Windows 98

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SYMPTOMS
You may receive the following error message if the network disconnects during certain network operations:

SYSTEM ERROR

Network Error on Drive 

When you receive this error message, clicking Cancel or Retry has no effect. Pressing CTRL+ALT+DELETE also has no effect. You must turn the computer off and back on, or press its reset switch, to restart the computer.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION
Note that this problem does not occur when you are using a real-mode Novell NetWare client such as NETX.

This error can be triggered by a program trying to access an open file handle that has become invalid due to the network connection being lost. If the program tries to access the handle a finite number of times, clicking Cancel repeatedly will eventually return control to the program. If the program tries to access the handle in an infinite loop, there is no way to return control to the program or the system.

This error has also been reported to occur if a local, external hard disk is disconnected or turned off while a program has files on the drive open.

Additional query words: unrecoverable hangs

Keywords : win95

Issue type :

Technology : kbWin95search kbWin98search kbWin95 kbWin98