Microsoft KB Archive/121626

= Office: Err Msg: "Cannot Run MSInfo" =

Article ID: 121626

Article Last Modified on 8/16/2005

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APPLIES TO


 * Microsoft Office 4.2 Standard Edition
 * Microsoft Office 4.3 Standard Edition
 * Microsoft Office 95 Standard Edition
 * Microsoft Excel 97 Standard Edition

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This article was previously published under Q121626



SUMMARY
If you run a custom installation of Microsoft Office and choose not to install the Tools option, the MSInfo program is not installed. If you try to access System Info from any of the installed Microsoft Office programs, you may receive one of the following error messages, depending on the program from which you attempt to access System Info: If you access System Info from      You will receive the following error message -- Microsoft Excel 97    MSINFO32.EXE cannot be found. Microsoft Excel 7.0   MSINFO32.EXE cannot be found. Microsoft Excel 5.x   Cannot run 'C:\WINDOWS\MSAPPPS\MSINFO\MSINFO.EXE'. The program or one of its components is damaged or                      missing.

Word                  Word cannot find or run the application MSInfo. PowerPoint            PowerPoint cannot find or run the application MSInfo.

Microsoft Access      Can't display system information.



WORKAROUND
To install the MSInfo program, do the following:


 * 1) Run the Microsoft Office Setup program in maintenance mode.
 * 2) Click the Add/Remove button.
 * 3) Under Options, select the Tools check box.
 * 4) Click the Change Option button.
 * 5) Select the MSInfo check box.
 * 6) Click OK, and then click the Continue button.

After the installation completes, MSInfo should be available in all the installed Microsoft Office programs.



MORE INFORMATION
Selecting the Tools option in Microsoft Office Setup, will install the following Office files:

MSInfo

Spelling Checker

True Type Fonts

Setup

Additional query words: 4.20 4.30 7.00 8.00 97 Office MSInfo Error

Keywords: KB121626

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