Microsoft KB Archive/119891

= Floppy Drives Inaccessible on Gateway 2000 Nomad Laptops =

Article ID: 119891

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q119891



3.10 3.50

WINDOWS

kb3rdparty kbhw



SYMPTOMS
When you install Windows NT on a Gateway 2000 Nomad 425/450 DXL laptop computer, the floppy disk drives are not accessible during the GUI portion of Setup. File Manager displays the floppy disk icons, but they are inaccessible. Because of this, you are unable to create an Emergency Repair Disk, but Windows NT still installs correctly.



WORKAROUND
For most Gateway laptop computers, the Advanced Power Management (APM) software is utilized. In order to correct this problem, disable the use of the APM software by running a utility called ADVOSOFF.EXE. This utility is recommended to be run before you install Windows NT. This utility is available as ADVOSOF.EXE on Gateway's BBS at (605) 232-2224, or call Gateway Technical Support at (800) 846-2301.

The Nomad 425/450 DXL is manufactured by Gateway 2000, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt 3.10

Keywords: KB119891

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