Microsoft KB Archive/893611

= You receive an access violation error message when you try to add or to delete a printer port in Microsoft Windows 2000 =

Article ID: 893611

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you try to add or to delete a printer port in Microsoft Windows 2000, you receive an access violation error message.



CAUSE
This problem may occur if you try to add or to delete a printer port under conditions of high stress. The problem occurs when the port list is modified by two threads at the same time.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have Microsoft Windows 2000 SP4 installed on your computer.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version              Size  File name ---  17-Jun-2004  23:05  5.0.2195.6951      46,352  Basesrv.dll 21-Sep-2003 00:45  5.0.2195.6824     236,304  Cmd.exe 11-Feb-2005 01:24  0.2.0.2           138,000  Faxui.dll 17-Jun-2004 23:05  5.0.2195.6945     231,184  Gdi32.dll 17-Jun-2004 23:05  5.0.2195.6946     712,464  Kernel32.dll 11-Feb-2005 01:24  5.0.2195.7029     258,832  Localspl.dll 24-Mar-2004 02:17  5.0.2195.6898      37,136  Mf3216.dll 24-Mar-2004 02:17  5.0.2195.6824      54,544  Mpr.dll 17-Jun-2004 23:05  5.0.2195.6928     335,120  Msgina.dll 24-Mar-2004 02:17  5.0.2195.6892      90,264  Rdpwd.sys 07-Feb-2005 05:35  5.0.2195.7026   6,301,696  Sp3res.dll 11-Feb-2005 01:24  5.0.2195.7026      80,144  Spoolss.dll 29-Dec-2004 09:14  5.0.2195.7017     380,688  User32.dll 05-Aug-2003 22:14  5.0.2195.6794     385,808  Userenv.dll 24-Dec-2004 17:23  5.0.2195.7013   1,633,616  Win32k.sys 11-Feb-2005 01:24  5.0.2195.7013      88,336  Win32spl.dll 24-Aug-2004 22:59  5.0.2195.6970     182,544  Winlogon.exe 17-Jun-2004 23:05  5.0.2195.6946     244,496  Winsrv.dll 17-Jun-2004 23:05  5.0.2195.6946     712,464  Kernel32.dll 24-Dec-2004 17:23  5.0.2195.7013   1,633,616  Win32k.sys 17-Jun-2004 23:05  5.0.2195.6946     244,496  Winsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the new file naming schema for Microsoft Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB893611

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