Microsoft KB Archive/317783

= OL2002: How to Send a Custom Form Without TNEF =

PSS ID Number: 317783

Article Last Modified on 9/24/2002

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The information in this article applies to:


 * Microsoft Outlook 2002

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This article was previously published under Q317783



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you send a message that uses a custom form to an Internet recipient in Outlook 2002, the message is encapsulated so that the MAPI properties (for example, the form definitions and custom fields) are preserved during the transport. The encapsulation format, Transport Neutral Encapsulation Format (TNEF), is not recognized by all receiving e-mail clients. In this case, you may not want Outlook 2002 to encapsulate messages that you send.

This article describes a fix that permits you to change a registry key for messages that have the IPM.Note message class.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

Installing the Update
Follow these steps to resolve this problem:  Install the Office XP SP-1 update if it is not currently installed. To download and install the SP-1 Update, click the following Microsoft Web site:

http://support.microsoft.com/support/kb/articles/q307/8/43.asp

  Install the fix. The English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time       Size       File name

04-Apr-2002 15:02:58   2,129,340  Outlook.msp 04-Apr-2002 18:05:38   4,758,048  Outlook_Admin.msp After the fix is installed, the following files will have the listed attributes or later:   Date           Time  Version    Size       File name ---  23-Jan-2002 02:32  10.0.3716.0   342,344  Exsec32.dll 11-Jan-2002 16:59 10.0.3708.0   534,856  Outlcm.dll 02-Apr-2002 12:12 10.0.3926.0 6,306,120  Outllib.dll 20-Dec-2001 20:44 10.0.3618.0    92,488  Outlmime.dll 05-Feb-2002 17:14 10.0.3729.0   117,064  Outlph.dll 29-Nov-2001 03:21 10.0.3527.0    47,432  Recall.dll

 After you apply the fix, you must add registry keys to the registry to activate the fix. Follow these steps to add the registry keys.WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

 Start Registry Editor. Locate and then click the following key in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\10.0\Outlook\Options\Mail

</li> On the Edit menu, point to New, and then click DWORD Value. Change this DWORD value to the following data:

Value name: DontEncodeCustomNote

Value data: 1 or 0

If the value of DontEncodeCustomNote is zero (or not present), the default Outlook behavior is used.

<ul> If you send a message by using a custom form (the message class is IPM.Note), Outlook 2002 sends the message using TNEF.</li> If you send a clear-signed message by using a custom form (the message class is IPM.Note), Outlook 2002 sends an opaque-signed message.</li></ul>

If the value of DontEncodeCustomNote is one (or anything non-zero), the new Outlook 2002 behavior is used.

<ul> If you send a message by using a custom form (the message class is IPM.Note), Outlook 2002 sends the message without using TNEF.</li> If you send a clear-signed message by using a custom form (the message class is IPM.Note), the message should be sent as a clear-signed message.</li></ul>

NOTE: If you send a message with a custom message class (a message class that does not match the IPM.Note class), the message is always sent using TNEF.</li></ol> </li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Additional query words: xclnok blob opaque

Keywords: kbbug kbOfficeXPPreSP2fix kbOfficeXPsp2fix KB317783

Technology: kbOutlook2002 kbOutlook2002Search kbOutlookSearch kbZNotKeyword3

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