Microsoft KB Archive/321368

= IntelliPoint: &quot;This Software Is Not Compatible with This Operating System&quot; Error Message When You Try to Install IntelliPoint =

Article ID: 321368

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft IntelliPoint 1.0, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 1.1, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 2.0, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 2.1, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 2.2, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 3.0, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 3.1, when used with:
 * Microsoft Windows XP Professional
 * Microsoft IntelliPoint 3.2, when used with:
 * Microsoft Windows XP Professional

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This article was previously published under Q321368



SYMPTOMS
When you try to install IntelliPoint 3.2 or earlier on a Windows XP-based computer, you may receive an error message similar to the following:

Error: This software is not compatible with this Operating System.



CAUSE
This behavior occurs because IntelliPoint 3.2 or earlier is not compatible with Windows XP.



RESOLUTION
To resolve this issue, download and install the most current version of IntelliPoint software. To do this, visit the following Microsoft Web site, and then follow the on-screen instructions:

http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx?FinishURL=%2Fdownloads%2Frelease%2Easp%3FReleaseID%3D32611%26area%3Dsearch%26ordinal%3D1%26redirect%3Dno

Keywords: kberrmsg kbprb KB321368

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