Microsoft KB Archive/826953

= Exchange 2003 reports are not listed on the default MOM Reporting Web page =

Article ID: 826953

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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SYMPTOMS
After you apply the Microsoft Exchange 2003 Management Pack for Microsoft Operations Manager (MOM) 2000, the Exchange 2003 reports may not be listed on the default MOM Reporting Web page. For example, the Exchange 2003 reports are not listed on http:// /reporting/default.asp, where  is the name of the computer that MOM is installed on.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have MOM 2000 Service Pack 1 installed to apply this hotfix.

Restart Requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version   Size    File name - 04-Feb-2004 17:24            48,507  Default.asp 25-Feb-2004 17:17  1.0.0.0  769,728  Q826953.exe 21-Aug-2003 14:25            22,479  Readme.rtf This hotfix must be applied to each computer where either one of the following conditions is true:
 * The computer has the MOM Reporting component installed.
 * The computer has Microsoft SQL Server installed and contains the MOM (OnePoint) database.

To install this hotfix, follow these steps:
 * 1) Copy the Q826953.exe file either to a local folder on the computer's hard disk or to any accessible network share.
 * 2) Run Q826953.exe locally on each applicable computer. You can run Q826953.exe either from Windows Explorer or from a command prompt.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbreport kbinterop kbmisctools kbfix kbbug KB826953

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