Microsoft KB Archive/160722

= BUG: Failures on Administrator Access to a Store Not Logged =

PSS ID Number: 160722

Article Last Modified on 7/27/2001

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The information in this article applies to:


 * Microsoft Merchant Server 1.0

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This article was previously published under Q160722





SYMPTOMS
When you use the admin_ip registry value to restrict access to one computer, and you connect to the administrator pages, you will observe the following behavior with Internet Explorer 3.0 when an administrator tries to access a store from other computers:  The normal access dialog box comes up. When you entering the username and password, it fails three times. The authorization failed page is displayed, showing the following message:

Authorization Failure

We are sorry, but we cannot fulfill that request for you.



No event is logged in the Windows NT Server event viewer.



WORKAROUND
Ensure that the IP addresses of all the computers used by Merchant administrators are specified as comma separated values for the admin_ip entry under the following registry key:   HKEY_LOCAL_MACHINE\Software\Microsoft\MerchantServer\Stores\ \Admin



STATUS
Microsoft has confirmed this to be a problem in Microsoft Merchant Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00

Keywords: kbBug KB160722

Technology: kbAudDeveloper kbMerchServ100 kbMerchServSearch

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