Microsoft KB Archive/140370

= Error Running NTBACKUP On DEC XL 590 Celebris =

Article ID: 140370

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q140370



SYMPTOMS
When you run the Windows NT Backup Program (NTBACKUP) with an external SCSI 4MM tape Device (DEC TLZ06) on a DEC XL 590 Celebris with an embedded NCR SCSI 53C810 controller, the following error message appears:

Error: The tape device reported an error on a request to write data to the tape. Error Reported: Bus Reset

The following event appears in the system log:

EventID: 9

Source: Symc8XX

Description: The device, \Device\ScsiPort0, did not respond within the timeout period.



RESOLUTION
To resolve this problem, do one or all of the following:


 * Verify that the SCSI configuration and terminations are correct.
 * Check to make sure the System BIOS is current. The current Flash BIOS available on the DEC BBS as of 11/23/95 is version 2.01.


 * Check to make sure you are running the current NCR SCSI 53C810 driver. The current driver available from SYMBIOS as of 11/23/95 is SYMC8XX.SYS V2.00.00.

The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: digital prodnt

Keywords: KB140370

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