Microsoft KB Archive/140076

= PC Gen: Err Msg: User  Not in the POL... =

Article ID: 140076

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.2a
 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q140076



SYMPTOMS
GIMPORT.EXE does not simplify the administrative overhead associated with groups spanning multiple postoffices. Every member of a group spanning multiple postoffices MUST exist in the Postoffice Address List (POL) prior to running GIMPORT, or you will get the following error for each user not on the list:

User "mailbox name" not in postoffice address list. Cannot add to group XXX.



CAUSE
One or more users in the group file that spans multiple postoffices was not present in the POL prior to running GIMPORT.



RESOLUTION
In order for the GIMPORT process to work correctly, each External postoffice must have all users from all other External postoffices appear in their POL prior to running GIMPORT.EXE. GIMPORT can only create, modify, or delete groups containing Microsoft Mail users that are present in the POL.

NOTE: You can automatically add users to the POL by using the IMPORT.EXE program that is included with Microsoft Mail for PC Networks.

All users included in the group file spanning multiple postoffices will have to be manually added to each of the External Postoffice Lists prior to executing the GIMPORT process.

Additional query words: 3.20a 3.50

Keywords: KB140076

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