Microsoft KB Archive/180304

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FP1: Can't See Pointer w/9600 Graphics Accelerator Extension and IMS Twin Turbo Graphics Card

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Q180304

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The information in this article applies to:


 * Microsoft FrontPage for the Power Macintosh, version 1.0

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SYMPTOMS
When you edit a page in FrontPage Editor, you may not see the pointer.

CAUSE
This problem occurs if you are using the Integrated Micro Solutions (IMS) Twin Turbo graphics card. The 9600 Graphics Accelerator extension is used to display text and graphic acceleration functions for the IMS Twin Turbo graphics card.

RESOLUTION
To solve the problem, use one of the following methods.

Method 1: Disable Text Acceleration in the IMS Twin Turbo Control Panel

 * 1) From the IMS Twin Turbo control panel, click General Controls.
 * 2) Select the Disable Text Acceleration option, and then click OK.
 * 3) Close the IMS Twin Turbo control panel, and restart the computer.

Method 2: Disable the 9600 Graphics Accelerator Extension
Disable the 9600 Graphics Accelerator extension by moving the extension from the System:Extensions folder to the Extension Disabled folder, and restart the computer.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION
The IMS Twin Turbo PCI Video card is bundled with many popular Macintosh- compatible computers. For a list of computers that are known to come with this card pre-installed, please visit the following World Wide Web site:

"http://www.ixmicro.com/download.htm" The IMS Twin Turbo PCI Video card is manufactured by IMS, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: Word 97 fpeditor

Keywords : kb3rdparty kbusage kbdta fpedit

Issue type : kbprb

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