Microsoft KB Archive/299858

= New XML CCD Documents Fail to Load when the IIS Service is Restarted =

Article ID: 299858

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Passport 1.3
 * Microsoft Passport 1.4

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This article was previously published under Q299858



SYMPTOMS
To begin the background Component Configuration Document (CCD) reload process, a browser must request a page that contains an instance of the Passport Manager object after reloading the Passport dynamic-link library (DLL) or stopping and starting the Microsoft Internet Information Services (IIS) Web server.



CAUSE
The net stop w3svc command line is not sufficient to force the Passport Manager DLL to reload. Starting and stopping the IIS Administration service in Microsoft Management Console (MMC) also does not force the DLLs to reload.



RESOLUTION
Use the net stop iisadmin /y command line to reload the DLLs or stop the IIS process.



MORE INFORMATION
The CCD refresh procedure does not occur until a Passport Manager object is actually loaded into memory. To trigger the refresh, access a Passport Manager-calling page on your site.

Keywords: kbprb KB299858

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