Microsoft KB Archive/927197

= Windows Server 2003 cluster node stops responding, and failover to another node does not occur =

Article ID: 927197

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 Service Pack 2, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

 Microsoft Windows Server 2003, Standard x64 Edition</li></ul>

 Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

 Microsoft Windows Server 2003, Datacenter x64 Edition</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

 Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li></ul> </li> Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition</li></ul>

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li></ul>

 <li>Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

<ul> <li>Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li></ul> </li> <li>Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li> <li>Microsoft Windows Server 2003, Enterprise Edition</li> <li>Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li> <li>Microsoft Windows Server 2003, Standard x64 Edition</li> <li>Microsoft Windows Server 2003, Enterprise x64 Edition</li> <li>Microsoft Windows Server 2003, Datacenter x64 Edition</li> <li>Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li> <li>Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul>

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<div class="symptoms_section">

SYMPTOMS
Consider the following scenario. You deploy Microsoft Windows Server 2003. You configure the security event logs retention mandate and size mandate for a size that is larger than the default size. The system stops responding during typical usage and event log growth.

In this scenario, the following symptoms occur:
 * All processes that depend on the Service Control Manager (SCM) stop responding. For example, the server may eventually stop responding. If this occurs, you must restart the server.
 * If the server is a cluster node, the server stops responding. Failover to another node may not occur.

<div class="resolution_section">

RESOLUTION
To resolve this problem, install hotfix 931304. For more information about hotfix 931304, click the following article number to view the article in the Microsoft Knowledge Base:

931304 Windows Server 2003 stops responding when the event log size is larger than the default size

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbexpertiseinter kbwinserv2003postsp2fix KB927197

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