Microsoft KB Archive/273828

= Midtown Madness 2: Sounds in the Game Are Not Played =

Article ID: 273828

Article Last Modified on 1/9/2003

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APPLIES TO


 * Microsoft Midtown Madness 2

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This article was previously published under Q273828



SYMPTOMS
When you play Microsoft Midtown Madness 2, you may experience one or more of the following symptoms:
 * Sounds may not be played.


 * Sounds may play quietly.


 * Sounds may play incorrectly.



CAUSE
This behavior can occur if any of the following conditions is true:
 * The sound driver for your sound card is outdated.
 * Your sound card does not support the necessary hardware features that you need to play sounds in the game.
 * The game is not configured properly to play sounds.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

Check Speakers and Volume
Make sure that you plug in your speakers securely and turn up the volume in Microsoft Windows.

Turn Up the Sound Volume in the Game
To turn up the sound volume in the game:
 * 1) Start Midtown Madness 2.
 * 2) On the main start screen, click Options.
 * 3) Click Audio.
 * 4) Click to select the Sound FX, Play Commentary, Play Music, and City Sounds check boxes.

NOTE: If you experience issues in the game after you enable any of these audio features, your sound card may not support that audio feature. You can turn off the audio feature or use the methods in this article to attempt to resolve the issue.
 * 1) Make sure that you move the Sound FX Volume and the Music/City Volume sliders to full.
 * 2) Click Done.
 * 3) Click Back.

Configure the Sound Quality Settings in the Game
To configure the sound quality settings in the game:
 * 1) Start Midtown Madness 2.
 * 2) On the main start screen, click Options.
 * 3) Click Audio.
 * 4) In the Stereo FX box, click Mono.
 * 5) In the Sound Quality box, click Low.
 * 6) Click Done.
 * 7) Click Back.

Change the Audio Device
To change the audio device:
 * 1) Start Midtown Madness 2.
 * 2) On the main start screen, click Options.
 * 3) Click Audio.
 * 4) In the Device box, click Primary Sound Driver.

If this setting is already selected, try any other setting that is available.
 * 1) Click Done.
 * 2) Click Back.

Update Your Sound Card Driver
To update your sound card driver, contact the manufacturer of your sound card to inquire about how to obtain and install the latest version of the sound driver for your sound card.

For information about how to contact the manufacturer of your sound card, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Turn Off Hardware Sound Acceleration
To turn off hardware sound acceleration:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type dxdiag, and then click OK.
 * 3) Click the Sound tab.
 * 4) Under DirectX Features, move the Hardware Sound Acceleration Level slider all the way to the left (the No acceleration setting).
 * 5) Click Exit.



MORE INFORMATION
For additional information about how to improve performance in Midtown Madness 2, click the article number below to view the article in the Microsoft Knowledge Base:

273739 Midtown Madness 2: How to Improve Game Performance

For additional information about how to troubleshoot sound related issues in Microsoft Games, click the following article number to view the article in the Microsoft Knowledge Base:

812394 Games: How to Troubleshoot Sound Related Issues

Additional query words: 2.00 msgame mm2 midmad

Keywords: kbenv kbprb kbsound KB273828

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