Microsoft KB Archive/304800

= &quot;Program Requires 256 Colors (8-Bit)&quot; Error Message When You Start School House Rock 1st-4th Math =

Article ID: 304800

Article Last Modified on 10/18/2001

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APPLIES TO


 * Microsoft Windows XP Home Edition

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This article was previously published under Q304800



SYMPTOMS
When you attempt to run the Creative Wonders School House Rock 1st-4th Math program, you may receive the following error message:

This program requires 256 colors (8-bit) to run properly.



CAUSE
This behavior can occur if the color palette is set for a color selection other than 256 colors, for example High-color (16-bit) or True Color (24-bit).



RESOLUTION
To resolve this behavior, change the color palette settings for the program:
 * 1) Right-click the desktop shortcut or the executable file (*.exe) for the Creative Wonders School House Rock 1st-4th Math program.
 * 2) Click Properties, and then click the Compatibility tab.
 * 3) On the Compatibility tab, under the Display options, click to select the Run in 256 Colors and the Run in 640 x 480 screen resolution check boxes.
 * 4) Click OK to make the changes take effect.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: arithmetic educational application hangs quit running

Keywords: kberrmsg kbnofix kbprb kb3rdparty kbdisplay KB304800

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