Microsoft KB Archive/817519

= Access Violations May Occur in Advapi32.dll =

Article ID: 817519

Article Last Modified on 2/20/2007

-

APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1

-



SYMPTOMS
Under some conditions, access violations may occur in the PerfRegQueryValue function. This problem may cause Microsoft Operations Manager (MOM) 2000 to generate event 21168 entries every other second:

Event Type: Warning

Event Source: OnePoint Operations Event

Category: None

Event ID:21168

Date:

Time:

User:S-1-5-21-1060284298-854245398-1202660629-1105

Computer:

Description: The Agent Manager's primary thread experienced an unexpected C++ exception. Current processing has been terminated, but the thread is still running and will continue to perform scheduled processing and on-demand requests. More information about the exception follows.



CAUSE
This problem may occur if the PerfRegQueryValue function is called with the lpData parameter set to NULL.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size       File name --  16-Feb-2003  08:30  5.0.2195.6613    124,176  Adsldp.dll 16-Feb-2003 08:30  5.0.2195.6601    130,832  Adsldpc.dll 27-Mar-2003 06:54  5.0.2195.6667     62,736  Adsmsext.dll 27-Mar-2003 06:54  5.0.2195.6696    381,200  Advapi32.dll 27-Mar-2003 06:54  5.0.2195.6693     69,392  Browser.dll 27-Mar-2003 06:54  5.0.2195.6680    136,464  Dnsapi.dll 16-Feb-2003 08:30  5.0.2195.6663     96,528  Dnsrslvr.dll 27-Mar-2003 06:54  5.0.2195.6679     45,840  Eventlog.dll 16-Feb-2003 08:30  5.0.2195.6627    148,240  Kdcsvc.dll 20-Feb-2003 08:11  5.0.2195.6666    204,560  Kerberos.dll 26-Mar-2003 05:37  5.0.2195.6695     71,888  Ksecdd.sys 26-Mar-2003 05:37  5.0.2195.6695    509,712  Lsasrv.dll 26-Mar-2003 05:37  5.0.2195.6695     33,552  Lsass.exe 05-Mar-2003 05:12  5.0.2195.6680    109,328  Msv1_0.dll 16-Feb-2003 08:30  5.0.2195.6601    312,592  Netapi32.dll 27-Mar-2003 06:54  5.0.2195.6695    360,208  Netlogon.dll 27-Mar-2003 06:54  5.0.2195.6696    929,040  Ntdsa.dll 27-Mar-2003 06:51  5.0.2195.6696     68,368  Regsvc.exe 27-Mar-2003 06:54  5.0.2195.6680    392,464  Samsrv.dll 27-Mar-2003 06:54  5.0.2195.6678    131,344  Scecli.dll 27-Mar-2003 06:54  5.0.2195.6678    306,448  Scesrv.dll 07-Mar-2003 06:41  5.0.2195.6680  3,988,992  Sp3res.dll 16-Feb-2003 08:30  5.0.2195.6601     51,472  W32time.dll 15-Aug-2002 21:32  5.0.2195.6601     57,104  W32tm.exe 27-Mar-2003 06:54  5.0.2195.6666    125,200  Wldap32.dll 26-Mar-2003 05:37  5.0.2195.6695    509,712  Lsasrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbhotfixserver KB817519

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.