Microsoft KB Archive/215345

= SBS: Add User Wizard Does Not Support the Use of Special Characters in Username =

Article ID: 215345

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q215345



SYMPTOMS
When you try to use the Add User Wizard to add a user, the following error message is displayed:

The account name can contain only A-Z, a-z and 0-9.

Users expect the wizard should accept Double-Byte Character Set (DBCS) user account names.

Corporate standards may require the use of a hyphen as part of a user account name or e-mail.



CAUSE
This behavior occurs when an invalid character is used for a user account name.

In SBS 4.0 and 4.0a, only A-Z, a-z, and 0-9 characters can be used as part of a user account name.

In SBS 4.5, only the following characters are restricted:

"/\\[]:;|=,+*?<>



RESOLUTION
To work around this behavior, use the appropriate method:  In SBS 4.0 or 4.0a, type a user name that consists of the valid characters referenced above (A-Z, a-z, 0-9). In SBS 4.5, type a user name that does not contain the following restricted characters:

"/\\[]:;|=,+*?<>



Additional query words: smallbiz

Keywords: kbprb KB215345

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