Microsoft KB Archive/829706

= A message from a foreign X.400 system causes a non-delivery report to be generated in Exchange 5.5 =

Article ID: 829706

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
When Microsoft Exchange Server 5.5 receives a message from a foreign X.400 system, the Exchange Server computer may send a non-delivery report (NDR) in reply, and the message may not be delivered successfully.

The Exchange Server 5.5 message transfer agent (MTA) may log a conversion error event that is similar to the following:

An internal MTA error occurred. Content conversion for message  failed. Conversion error: 4096, Object at fault: 06000222, Original content type: 2A864886F7140501, New content type: 56010A00. PDU dump reference 854 [MTA DISP:FANOUT 30 112] (14)



CAUSE
This problem may occur if the message is sent by using a code page that is not supported by the message transfer agent. Code pages for Eastern European languages that use the Cyrillic alphabet may cause this problem.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Exchange Server 5.5 Service Pack 4 must be installed on your computer before you install this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix. The hotfix restarts the Exchange services that are affected.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 01-Aug-2001 18:02                     41,325  Dbserver.sch 16-Sep-2002 16:49                     88,248  Dsadap.xv2 16-Sep-2002 16:49                     33,049  Edi.xv2 14-Oct-2003 18:33  5.5.2657.75     1,941,776  Emsmta.exe 14-Oct-2003 18:23  5.5.2657.75        69,904  Ems_rid.dll 13-Jun-2001 18:05                    133,435  Infoplog.cfg 14-Oct-2003 18:23  5.5.2657.75        19,728  Maxapia.dll 14-Oct-2003 18:23  5.5.2657.75        12,048  Maxapiv1.dll 14-Oct-2003 18:34  5.5.2657.75       167,184  Mtacheck.exe 14-Oct-2003 18:24  5.5.2657.75       743,696  Mtamsg.dll 14-Oct-2003 18:24  5.5.2657.75        16,656  Mtaperf.dll 18-Aug-2003 20:03                      5,621  Mtaperf.h 14-Oct-2003  18:24                     52,082  Mtaperf.ini 14-Oct-2003 18:23  5.5.2657.75        16,656  Mtxapia.dll 14-Oct-2003 18:23  5.5.2657.75        11,536  Mtxapiv1.dll 16-Sep-2002 16:49                     36,452  P2.tpl 13-Jun-2001 18:06                     50,789  P2.xv2 17-Sep-2001 19:45                     14,002  P42.tpl 16-Sep-2002 16:49                     41,222  P772.tpl 16-Sep-2002 16:49                      9,028  P772.xv2 29-Aug-2001 19:16                     23,350  Rdi.xv2 14-Oct-2003 18:23  5.5.2657.75       322,320  X400om.dll 14-Oct-2003 18:23  5.5.2657.75        40,208  X400omv1.dll 16-Sep-2002 16:49                     31,276  X500dap.tpl



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how software update packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

817903 XADM: New Naming Schema for Exchange Server Software Update Packages

Additional query words: XCON

Keywords: kbhotfixserver kbqfe kbexchange550presp5fix kbbug kbfix kbqfe KB829706

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