Microsoft KB Archive/871017

= Microsoft Office 2004 for Mac Remove Office Read Me =

Article ID: 871017

Article Last Modified on 7/8/2004

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APPLIES TO


 * Microsoft Office 2004 for Mac Standard Edition

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INTRODUCTION
This article contains a copy of the information that is in the Remove Office Read Me file that is included with Microsoft Office 2004 for Mac Standard Edition.



Microsoft Remove Office Read Me
March 2004

© 2004 Microsoft Corporation. All rights reserved.

This document provides late-breaking or other information that is relevant to Remove Office, and is current as of the date above. After that date, you can find more current information and resources at the Microsoft website at http://www.microsoft.com/mac/. For further technical assistance with Remove Office, you can also consult Microsoft's online support resources and search for technical information from Microsoft Product Support Services. To search online support services, go to http://support.microsoft.com.

CONTENTS

 * System requirements
 * Installing and starting Remove Office
 * Known issues
 * Moving files to a Rescued Office folder
 * Running the Remove Office application more than once

System requirements
To run Remove Office, you must have Mac OS X version 10.2.8 or later installed on your computer.

Installing and starting Remove Office
Important Remove Office removes files installed by Microsoft Office 98, Office 2001, Office X, Office v. X Test Drive, Office 2004, and Office 2004 Test Drive, including Microsoft shared libraries, such as Microsoft OLE, that might be required by other programs. If a program does not start after you use Remove Office, try reinstalling the program to fix the problem.

To install and start Remove Office
 * 1) Drag the Remove Office program to your hard disk. Remove Office is located in the Additional Tools folder in the Remove Office folder on the CD-ROM or on the network you installed Office from.
 * 2) Start Remove Office by double-clicking the program on your hard disk, on the Office CD-ROM, or on the Getting Started screen of the Office Setup Assistant.

Note When you run the Remove Office program, files are not removed until you click the Remove button on the Remove Microsoft Office screen. To remove the Test Drive, on the Results screen, click the Microsoft Office 2004 (including Test Drive) check box to select the Test Drive, and then click Continue. In the Choose which components to remove screen, click the Remove the Microsoft Office 2004 Test Drive folder check box to remove the Test Drive, and then click Continue.

Moving files to a Rescued Office folder
Remove Office can rescue files that you created in Office programs — such as Microsoft Word, Microsoft Excel, and Microsoft PowerPoint documents and templates — by moving them to a Rescued Items folder that it creates on your desktop. However, if your Microsoft Office folders contain other types of documents that you want to save, you should move them elsewhere before starting Remove Office. If you forget to do this, you can find the files in the Trash.

Running the Remove Office application more than once
If Office v. X was installed by a user without administrator privileges, and later another user with administrator privileges runs the Remove Office application from the Microsoft Office 2004 folder to remove Office v. X, the following message appears:

You do not have permission to remove Office. Log in to the same Mac OS User account that you used to install Office and then try again.

And then the Remove Office application displays the message, &quot;Remove Office has successfully removed the Office components you specified,&quot; which is not true. To remove Office v. X, you must delete the Microsoft Office X folder from your hard disk, or log on as a user without administrator privileges and then run the Remove Office application.

Additional query words: off2004 off2k4

Keywords: kbinfo kbtshoot kbsetup KB871017

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