Microsoft KB Archive/843295

= The Server Cluster Recovery utility does not work in the Japanese version of Windows Server 2003 =

Article ID: 843295

Article Last Modified on 11/5/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

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SYMPTOMS
When you try to run the Server Cluster Recovery utility (ClusterRecovery.exe) in the Japanese version of Microsoft Windows Server 2003, the physical disk resources are not displayed as expected. Therefore, you cannot successfully run the Server Cluster Recovery utility.

Note The Server Cluster Recovery utility is included in the Microsoft Windows Server 2003 Resource Kit Tools.



CAUSE
This problem occurs because the Windows Server 2003 Resource Kit Tools are not localized for non-English languages.

Note The Windows Server 2003 Resource Kit Tools are written and tested in English only. If you use these tools with a non-English version of Windows, you may experience unpredictable behavior.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  29-Jun-2004  18:56  1.0.0.1           159,744  Clusterrecovery.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the Windows Server 2003 Resource Kit Tools, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/windowsserver/bb693323.aspx

For additional information about how to replace a disk that is on a Windows Server 2003 cluster, click the following article number to view the article in the Microsoft Knowledge Base:

305793 How to replace a disk that is on a Windows 2000 or a Windows 2003 Server cluster

For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: MSCS

Keywords: kbqfe kbhotfixserver kbfix kbbug kbprb KB843295

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