Microsoft KB Archive/198636

= Color Text or Graphics Printed Incorrectly with HP 690-Series Printers =

Article ID: 198636

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q198636



SYMPTOMS
When you print color text or graphics to a Hewlett-Packard (HP) 690-series printer, some text or graphics may not be printed using the exact color that appears on the screen.



CAUSE
This behavior can occur because the printer driver included with Windows 98 may not be fully compatible with the printer.



RESOLUTION
To resolve this behavior, obtain and install the most current version of the driver for this printer. For information about how to do so, contact Hewlett-Packard Technical Support at (800) 724-6631 or see the Hewlett-Packard Web site:

http://www.hp.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
This issue may also apply to other HP 690-series printers, including the 690C, 692C, 694C, and 697C models.

Keywords: kbprb kbprint KB198636

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