Microsoft KB Archive/939944

= The text size setting that you specify is not applied to all Internet Explorer 7 windows that you open on a Windows Vista-based computer =

Article ID: 939944

Article Last Modified on 12/7/2007

-

APPLIES TO


 * Windows Internet Explorer 7 in Windows Vista

-



SYMPTOMS
On a Windows Vista-based computer, you browse Web pages in Windows Internet Explorer 7. You specify the text size on the View menu in an Internet Explorer window. You expect that the text size setting will be applied to all the Internet Explorer windows that you open later. However, the setting is only applied to the window in which you specify the setting. The windows that you open later still use the original text size.

This problem occurs if the following conditions are true:
 * Protected mode is enabled in Internet Explorer 7.
 * The window in which you specify the text size contains Web pages that use an encoding type other than UTF-8 encoding, such as Shift-JIS character encoding.

Note This problem does not occur if Internet Explorer 7 is installed on a computer that is running one of the following operating systems:
 * Windows XP
 * Windows Server 2003



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbexpertisebeginner kbhotfixserver KB939944

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.