Microsoft KB Archive/193620

= CD-ROM Drive Is Inaccessible =

Article ID: 193620

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95
 * Microsoft Windows Millennium Edition

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This article was previously published under Q193620



SYMPTOMS
When you try to use your CD-ROM, you may be unable to do so.



CAUSE
This issue can occur if your IDE controller cables are not properly connected, for example, if your primary controller cable is incorrectly connected to your secondary controller.



RESOLUTION
To resolve this issue, verify that your IDE controller cables are correctly connected. For information about how to do so, view the documentation included with your motherboard or computer.

Additional query words: 98

Keywords: kbhardware kbprb kbui KB193620

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