Microsoft KB Archive/192589

= Encarta 98 Research Organizer Err Msg: Cannot Find the File... =

Article ID: 192589

Article Last Modified on 7/18/2007

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APPLIES TO


 * Microsoft Encarta 98 Research Organizer 1.0

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This article was previously published under Q192589



SYMPTOMS
When you start Encarta 98 Research Organizer, you may receive one of the following error messages:

 

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Cannot find the file 'C:\Program File\Microsoft Reference\Encarta Encyclopedia\Org98.exe' (or one of its components). Make sure the path and file name are correct and that all required libraries are available.





CAUSE
This behavior can occur if one of the Microsoft Foundation Classes (MFC) core files is damaged or an incorrect version.



RESOLUTION
To resolve this issue, download and install the Windows Libraries Update. To do this:  Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/Search.aspx?

 In the Search By area, click Keywords. In the Keywords box, type libraries update . In the Operating System box, click the appropriate operating system, and then click Find It.</li> Click the link that is returned, and then follow the instructions on the screen to install the Microsoft Libraries Update.</li></ol>

The Microsoft Libraries Update resolves an issue that can cause some third-party software to behave unexpectedly after the installation of Microsoft Works Suite 99, Microsoft Encarta Encyclopedia 99 (US only), Microsoft Encarta Virtual Globe 99, Microsoft Graphics Studio Greetings 99, or other third-party software. Impacted programs include America Online (AOL) version 4.0 and HyperTerminal.

For additional information about the Microsoft Libraries Update, please see the following article in the Microsoft Knowledge Base:

197298 INFO: Microsoft Libraries Update: What, Where, Why

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MORE INFORMATION
The following table lists the files installed by the Microsoft Library Files Update:

Additional query words: 1.00 multi multi-media media mm ro

Keywords: kbenv kberrmsg kbprb kbsetup kbui kburl KB192589

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