Microsoft KB Archive/154798

= XFOR: SMTP Mail Attachments not Visible in PC Mail 3.x Clients =

Article ID: 154798

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2
 * Microsoft Mail for PC Networks 3.2a
 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q154798



SYMPTOMS
An external user sends a mail message with an attachment over the Internet and a Microsoft Exchange Server's Internet Mail Connector (IMC) receives the message. The IMC then hands off the message to the MS Mail Connector (MSMI) which forwards the message to an MS Mail for PC Networks Postoffice. The PC Mail 3.x Windows client picks up the message and displays it in the user's Inbox with a paper-clip indicating an attachment. When the user opens the message, they don't see the attachment. If they forward the message, the attachment appears and can be viewed.



WORKAROUND
The attachment appears if it is sent to a user on a Microsoft Exchange Server. It also appears in PC Mail DOS clients and Microsoft Exchange clients running against the PC Mail 3.x Postoffice.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange Service Pack. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbusage KB154798

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