Microsoft KB Archive/139779

= WD: Functionality Changes and Issues with File Open in Word 7.0 =

Article ID: 139779

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 95 Standard Edition
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q139779



SUMMARY
This article discusses functionality changes and issues with the Open dialog box in Word for Windows 95 and Word 97 for Windows. (To expose the Open dialog box, click Open on the File menu.)



Multiple Files by the Same Name Appear in the Open Dialog Box
Symptoms: When you do an Advanced Search and specify Search Subdirectories, the results may show several files with identical file names, but their locations are not indicated.

Cause: The results are displayed in List view.

Resolution: Instead of List view, use one of the following view options:

Details, Properties, or Preview.

Status Bar Displays 0 Files Found
Symptoms: The status bar displays 0 Files Found.

Cause: By design, Word displays the 0 Files Found message in the following situations:


 * 1) No matching files are found.
 * 2) A search is in progress.

To determine whether a search is in progress, look at the buttons in the lower-right corner of the Open dialog box. While a search is in progress, the Find Now button changes to Stop. When the button appears as Find Now, the search is completed.

Note: The Status Bar displays 0 Files Found until the search is completed.

The "Look In" List Displays Parent Directories, Not Subdirectories
Symptoms: The Look In list in the Open dialog box contains the parent folder, desktop folders, local or network drives, and the root folder, but not the subfolders of the current folder.

Cause: The Look In list displays the current folder and upper- level folder and drives by design.

Workaround: To view the subfolders of the current folder, look at the list box below the Look In list.

Word Hangs or Crashes During File Open
Symptoms: Word hangs (stops responding) or crashes at the following times:

Case 1. When you select a file in the Open dialog box, regardless of which view--List, Details, Properties, Preview--you are using.

Case 2. When you click Open on the File menu.

Cause: Word may hang or crash when you attempt to open a document for the following reasons:

Case 1. The selected document is damaged or corrupt.

Case 2. The first document in the selected subfolder is damaged or corrupt.

Workaround: Case 1 and 2. Remove the corrupt document and use a backup copy of your document.

Additional query words: 7.0 word95 file open hang crash fileopen list details properties preview subdirectory subdirectories sub-directory sub-directories sub directory directories parent child zero 0 files found find finding can't cannot can not won't doesn't does will isn't show display duplicate identical same name same-name multiple like matching matched alike winword word7 8.0 word8 word97

Keywords: kbualink97 KB139779

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