Microsoft KB Archive/243028

= Port Name Changes After You Install a Second Printer Port =

Article ID: 243028

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q243028



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
If you are using Hewlett-Packard Transport Control Protocol/Internet Protocol (TCP/IP) print monitor software, the port configured for your printer may change after you install an additional printer. For example, if your first printer is configured to use a port named "HP3" and you install a second printer to a port called HP4, the first printer port may be renamed to "HP4".



CAUSE
This issue can occur if you add a custom port and choose a name for this port that begins with the same character as an existing port.



RESOLUTION
To work around this issue, verify that all of your custom ports begin with unique characters in their name.

NOTE: This issue does not affect printing in any way.

Additional query words: HWPORTS

Keywords: kbprb kbprint kbui KB243028

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