Microsoft KB Archive/162705

= Incorrect Colors Printed on HP Laserjet Color 5 =

Article ID: 162705

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q162705



SYMPTOMS
If you print a document or slide from Word 7.0 or PowerPoint 7.0 to a HP Laserjet Color 5 printer, the colors on the printout do not match the colors in Word or PowerPoint.



CAUSE
This problem is caused by text and graphics merging. Rasdd.dll, which deals with printer languages based on raster (bitmap) images, has an inherent Z ordering problem.



RESOLUTION
Enabling the "Print Text as Graphics" option will fix this problem. To enable this option, perform the following steps:
 * 1) In the Printers folder, select the color Laserjet printer.
 * 2) On the File menu, click Document Defaults.
 * 3) Click the Advanced tab then click to select the "Print Text as Graphics" option.



STATUS
Microsoft has confirmed this to be a problem in the Windows NT 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodnt

Keywords: kbbug kbnetwork KB162705

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