Microsoft KB Archive/217412

= OFF2000: Starting a Program Prompts for User Name on Windows NT =

Article ID: 217412

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows NT 4.0
 * Microsoft Windows 2000 Standard Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q217412



SYMPTOMS
When you start a Microsoft Office 2000 program, a Windows Installer dialog box appears. After the Windows Installer finishes configuring Microsoft Office 2000, the User Name dialog box appears, prompting you for your name and your initials.



CAUSE
This behavior occurs when the following conditions are true:
 * You are running Microsoft Windows NT version 4.0 or Microsoft Windows 2000.

-and-


 * You are running an Office 2000 program for the first time.

-and-


 * A different user was logged on to the computer when Office 2000 was installed.



MORE INFORMATION
You will not be prompted for your name a second time.

Additional query words: OFF2000

Keywords: kbprb KB217412

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