Microsoft KB Archive/265390

= You receive an error message when you open a MapPoint or Streets and Trips file that is stored in the Briefcase =

Article ID: 265390

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft MapPoint 2004 Standard Edition
 * Microsoft MapPoint 2002 Standard Edition
 * Microsoft MapPoint 2001 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2005 Standard Edition
 * Microsoft Streets & Trips 2004 Standard Edition
 * Microsoft Streets & Trips 2003 Standard Edition
 * Microsoft Streets & Trips 2002 Standard Edition
 * Microsoft Streets & Trips 2001 Standard Edition

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This article was previously published under Q265390



SYMPTOMS
If you try to open a Microsoft MapPoint or a Microsoft Streets and Trips file that is stored in the Briefcase, you may receive an error message that is similar to the following

where  represents a random string of numbers.



CAUSE
This issue may occur if both of the following conditions are true:
 * You transfer the file between the Microsoft Windows desktop and a laptop computer by using the Briefcase.
 * You try to open the file by double-clicking the file from inside the Briefcase.



RESOLUTION
To resolve this issue, use one of the following methods:
 * Copy or move the file from the Briefcase to the Windows desktop or another folder and then double-click the file to open it.
 * Start MapPoint or Streets and Trips on the desktop or laptop computer, and then click Open on the File menu in the program to open the file that is stored in the Briefcase.

Additional query words: mp Mappoint Streets trip auto-map amap 6-40028-1073741819

Keywords: kberrmsg kbprb KB265390

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