Microsoft KB Archive/127863

Mac Works 4.0b Error:“. . . ‘Microsoft_OLE2’ Could Not Be Found”

PSS ID Number: Q127863 Article last modified on 10-22-1998

4.0b

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft Works for the Power Macintosh, version 4.0b == 

= SYMPTOMS =

When you attempt to start Microsoft Works 4.0b for the Power Macintosh, you may receive the following error message:

The application “PPC Works 4.0b” could not be opened because “Microsoft_OLE2” could not be found.

= CAUSE =

The problem occurs when the Microsoft OLE Library is damaged or is missing. If this file is not in the active Extensions folder, move it into the proper folder and restart the computer. If this file is in the correct location or is not present on the computer, follow the steps below in the “Resolution” section to resolve the problem.

= RESOLUTION =

To resolve this problem, do the following:

  Locate the Works Preferences file, and drag this file to the Trash. The Works 4.0b Preferences file is named Works 4.0 Preferences.   Locate the Microsoft OLE Library located in the Extensions folder, and Drag this file to the Trash. NOTE: If you cannot locate this file, skip this step.   Start Works Setup (the Setup program will automatically run in maintenance mode).   Choose Remove All to remove the program.   Reinstall the original version of Works.   Reinstall the Power Macintosh version of Works. </li>  Restart the computer and start Works 4.0b for the Power Macintosh. </li></ol>

= MORE INFORMATION =

This error message can also be caused by an extension or control panel conflict. You may want to follow standard troubleshooting procedures to determine whether or not there is a conflict present.

Additional query words: 4.00 4.00b mac m_works ole 2 ppc two machine powerpc ====================================================================== Technology : kbole Version : 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.