Microsoft KB Archive/842377

= Invitation e-mail message to Live Meeting is blank =

Article ID: 842377

Article Last Modified on 8/6/2004

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APPLIES TO


 * Microsoft Office Live Meeting 2005
 * Microsoft Office Live Meeting Add-in for Microsoft Outlook

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SYMPTOMS
When you receive a meeting invitation that was sent by using either Microsoft Office Live Meeting 2003 or Microsoft Office Live Meeting 5.x, the invitation e-mail message may be blank.



CAUSE
This issue may occur if you have the Live Meeting for Microsoft Outlook Add-in installed, and then you upgrade to Microsoft Office 2003.



RESOLUTION
To resolve this issue, use Microsoft Office Word 2003 to edit e-mail messages in Microsoft Office Outlook 2003. To do this, follow these steps:
 * 1) Start Outlook 2003.
 * 2) On the Tools menu, click Options.
 * 3) On the Mail Format tab, click to select the Use Microsoft Office Word 2003 to edit e-mail messages check box under Message format.
 * 4) Click OK to close the Options dialog box.

When you open an e-mail message in Outlook 2003, the message opens in Word 2003.

Additional query words: livemeeting

Keywords: kbtshoot kbprb KB842377

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