Microsoft KB Archive/177377

= Computer Hangs Starting 16-Bit Lotus Notes =

Article ID: 177377

Article Last Modified on 5/9/2002

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APPLIES TO


 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.0a
 * Microsoft IntelliMouse 1.0

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This article was previously published under Q177377



SYMPTOMS
When you start the 16-bit version of Lotus Notes, your computer may stop responding (hang).



CAUSE
This behavior can occur if you are using Microsoft IntelliPoint version 2.0 when you start the 16-bit version of Lotus Notes.



RESOLUTION
To resolve this behavior, install IntelliPoint version 2.1 or later. To obtain the latest version of IntelliPoint, please contact Microsoft Sales at (800) 360-7561. Make sure to have your product identification number (PID) ready when you call.



MORE INFORMATION
Lotus Notes is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query word: 1.00 2.00 2.00a

Keywords: kb3rdparty KB177377

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