Microsoft KB Archive/820705

= Movie Does Not Play in PowerPoint Viewer or Gives Error Message in PowerPoint 2003 =

Article ID: 820705

Article Last Modified on 1/12/2006

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APPLIES TO


 * Microsoft Office PowerPoint 2003

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SYMPTOMS
When you try to play a movie in PowerPoint 2003, you receive the following error message however, the movie plays successfully:

The file you are attempting to play has an extension that does not match the file format. Playing the file may result in unexpected behavior.

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When you try to play a movie in Microsoft PowerPoint Viewer, the movie does not play.



CAUSE
This problem may occur if the movie is a QuickTime movie file (for example, *.mov).



WORKAROUND
To work around this problem, convert the movie to a different format. For example, convert the movie to one of the following formats:
 * Advanced Streaming Format (*.asf)
 * Audio Video Interleave (*.avi)
 * Motion Picture Experts Group (*.mpg; *.mpe; *.mpeg)
 * Windows Media File (*.wmv)

Additional query words: ppt2003

Keywords: kberrmsg kbprb KB820705

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