Microsoft KB Archive/824869

= ProcCon Logs System Event ID 185 =

PSS ID Number: 824869

Article Last Modified on 9/15/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Datacenter Server

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SYMPTOMS
When you view the system event log in Event Viewer on your Windows 2000 Datacenter Server-based computer, the following event may be displayed: Source: ProcCon

Category: None

Type: Error

Event ID: 185

Description: Unexpected Windows 2000 error: operand &quot;PID 1032&quot;, operation &quot;EnumModules&quot;, error &quot;Invalid access to memory location.&quot;

Data: Words 0000: 000003e6



CAUSE
This event occurs because Windows 2000 Datacenter Server uses a feature that is named the Process Control Service to manage the system resources that can be used by a specific process. The Process Control Service frequently (by default, every 60 seconds) sends an EnumProcessModules function to all the processes that are running on the system. The Process Control Service logs Event ID 185 if it receives an ERROR_NOACCESS error when it calls the EnumProcessModules function.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;%5BLN%5D;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 Datacenter Server Service Pack 3.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version   Size     File name -- 26-Aug-2003 10:46  1.0.1.24  74,000  Proccsvc.exe



MORE INFORMATION
Event ID 185 does not affect the Process Control Service or the other processes on the system. The Process Control Service frequently calls EnumProcessModules to all the processes that are running on the system. The Process Control Service operation completes successfully the next time that the EnumProcessModules function is called, and it does not receive an ERROR_NOACCESS error.

Keywords: kbprb KB824869

Technology: kbwin2000DataServ kbwin2000DataServSearch kbwin2000Search kbWinDataServSearch

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