Microsoft KB Archive/837055

= You receive a Stop error 0x7E in Scsiport.sys error message in Windows Server 2003 =

Article ID: 837055

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
Your Microsoft Windows Server 2003-based server may stop unexpectedly and you may receive the following Stop error 0x7E message in Scsiport.sys:

A problem has been detected and Windows has been shut down to prevent damage to your computer...

Technical information:


 * STOP: 0x0000007E (0xC0000005, 0xF7340011, 0xF7906B00, 0xF7906750)

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

Note The four parameters of the stop code in this error message may differ.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003
  Date         Time   Version       Size     File name ---  13-Apr-2004  22:36  5.2.3790.163  127,488  Scsiport.sys

Windows Server 2003, 64-Bit Enterprise Edition
  Date         Time   Version       Size     File name ---  13-Apr-2004  22:30  5.2.3790.163  292,352  Scsiport.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: win2k3 win2003

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB837055

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