Microsoft KB Archive/178209

= Encarta 97 Err Msg: Math Co-Processor Not Found (Voxware) =

Article ID: 178209

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 97 Deluxe Edition
 * Microsoft Encarta Encyclopedia 97 Standard Edition
 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q178209



SYMPTOMS
When you start Microsoft Encarta 97 Encyclopedia for Windows, you may receive the following error message:

Math Co-Processor not found (Voxware).

When you click OK, the program closes and you are returned to Windows.



CAUSE
This behavior can occur if the Rt32vox.vxd driver is installed on your computer. The Rt32vox.vxd driver is installed or used by the following programs:

Netscape Media Player

Netscape Navigator for Windows 3.1

Televox 0.3

Trombone

Voxware Netscape Plug-In



RESOLUTION
To resolve this issue, disable the Rt32vox.vxd driver. To do so, use the following steps:  Click Start, and then click Run. In the Open box, type system.ini, and then click OK. On the Search menu, click Find. Type [386enh], and then click Find Next. When you locate the [386enh] section, scroll down to view the contents of the section and type a semicolon at the beginning of the following line:

device=rt32vox.vxd

 On the File menu, click Save.</li> On the File menu, click Exit.</li> Restart the computer.</li></ol>

NOTE: Because the third-party programs listed above use the Rt32vox.vxd driver, they may no longer function properly after you disable the driver. If a third-party program no longer functions properly after you perform these steps, contact the software manufacturer to inquire if an updated version of the driver is available.

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MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 1997 multi media multimedia multi-media mmtitles

Keywords: kb3rdparty kbenv kberrmsg kbmm KB178209

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