Microsoft KB Archive/282808

= Monitoring Applications May Cause Windows Media Services to Stop Responding =

Article ID: 282808

Article Last Modified on 10/16/2002

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APPLIES TO


 * Microsoft Windows Media Services 4.1

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This article was previously published under Q282808



SYMPTOMS
Some server health-monitoring applications or hardware that test to see if a Windows Media Services server is running may cause Windows Media Services to get overloaded, and an interruption in service can occur. These applications are usually used in a server farm where multiple Windows Media Services servers are load balanced.



CAUSE
Health-monitoring applications may use ports 1755 or 80 for monitoring. Typically, they make a TCP connection to either one of these ports and ensure that they get a valid response. Some monitoring applications may not correctly close the connection to the Windows Media Services server, and can cause the services to stop responding.



RESOLUTION
A fix is available through the following Knowledge Base article:

281256 Handle Leak in Windows Media Server Unicast Service



STATUS
Microsoft has confirmed that this is a problem in Windows Media Services version 4.1.

Additional query words: netshow qfe wms hotfix fix

Keywords: kbbug kbqfe kbpending KB282808

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