Microsoft KB Archive/184361

= OFF98: Only the Title Bar Appears When You Use Office Assistant =

Article ID: 184361

Article Last Modified on 11/25/2003

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APPLIES TO


 * Microsoft Excel 98 for Macintosh
 * Microsoft Word 98 for Macintosh
 * Microsoft PowerPoint 98 for Macintosh
 * Microsoft Office 98 for Macintosh

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This article was previously published under Q184361



SYMPTOMS
In any of the programs listed at the beginning of this article, when you click the Office Assistant button or view any undocked toolbars, only the title bar appears.



CAUSE
This problem may occur when the following conditions are true:


 * You click the collapse box (in the upper-right corner) in the Office Assistant or in any of the toolbars.

-and-
 * You then close the toolbar or the Office Assistant with the window collapsed.

NOTE: This behavior affects only the Office Assistant under Mac OS 8.0 or later.



WORKAROUND
To work around this problem, click the collapse box again to open the window of the Office Assistant or any affected toolbars.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
A WindowShade control panel device is included in System 7.5x and 7.6x. However, the WindowShade behavior is different from the behavior of the feature that is built into Mac OS 8.0. In versions of the Macintosh operating system earlier than Mac OS 8.0, no collapse box exists in the title bar, and you control the WindowShade feature through the Control Panel icon. You can use the WindowShade feature only with the Office Assistant and toolbars in Mac OS 8.0. You cannot collapse the Office Assistant or toolbar windows in versions of the Macintosh operating earlier than 8.0 even if the WindowShade feature is turned on in Control Panel.

In Mac OS 8.0, when you clear the "Double-click title bar to collapse" check box in the Options window of the Appearance icon in Control Panel, a collapse box remains in the title bar. You can collapse and expand the window by clicking that box.

