Microsoft KB Archive/178153

= Multimedia: Only Administrator Can Install Program Under NT 4.0 =

Article ID: 178153

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Bookshelf 2000 Standard Edition
 * Microsoft Bookshelf 99 Standard Edition
 * Microsoft Bookshelf 98 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 98 Standard Edition
 * Microsoft Encarta Virtual Globe 99
 * Microsoft Encarta Virtual Globe 98
 * Microsoft Windows NT 4.0
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q178153



SYMPTOMS
If you attempt to install one of the programs listed earlier in this article on a computer running Microsoft Windows NT 4.0, you may receive one of the following error messages:

You need to have Administrator permissions to install this program.

You must have administrative rights to install Encarta 98 Encyclopedia when running Windows NT. Setup cannot continue.

Encarta Virtual Globe 1998 Edition requires Administrator privileges to install. Please log on to this machine using an account with administrator privileges, then restart Setup.

Setup will now exit.

You must be an Administrator to install Bookshelf 99 on this computer.

You must be an Administrator to install Encarta Encyclopedia 99 on this computer.

You must be an Administrator to install Encarta Virtual Globe 99 on this computer.



CAUSE
This behavior can occur if the account you are using does not have administrative privileges. You must have administrative privileges to install these programs under Windows NT 4.0.



RESOLUTION
To resolve this behavior, log in to Windows NT using an account with administrative privileges, and then install the program.



MORE INFORMATION
Windows NT is an operating system that incorporates user-level security to enable an administrator to restrict the actions that a particular user or group of users are permitted to perform.

Additional query words: multi multi-media media mm winnt kbimu

Keywords: kbenv kbfaq kbinfo kbsetup KB178153

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