Microsoft KB Archive/188571

= STOP 0x0000000A in Netbt.sys Caused by Invalid DNS Record =

Article ID: 188571

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q188571





SYMPTOMS
You may receive a STOP 0x0000000A in Netbt.sys.



CAUSE
When Windows NT 4.0 computers are configured to use DNS for Windows name resolution and if they query a DNS for a computer name and receive 0.0.0.0 as the IP address, the computer may display a blue screen error.



RESOLUTION
To work around the problem, remove the invalid record from the DNS.

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: 0xa hang crash

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB188571

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