Microsoft KB Archive/321294

= XADM: Information Store Crashes with NULL SPropValues =

Article ID: 321294

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q321294



SYMPTOMS
The information store (Store.exe) may crash unexpectedly with the following stack trace:

ChildEBP RetAddr 20b4f0e4 0043e7b9 store!EcCodePageConvertXRaw+0x67 20b4f104 004316d0 store!EcCodePageConvertX+0x34 20b4f130 0046f0c4 store!EcMakeSortKey+0x97 20b4f158 0046f178 store!EcComparePrv+0x3cd 20b4f180 0046f311 store!EcCompareProps+0xf9 20b4f190 0046e638 store!TWIR::EcCompareProps+0x1c 20b4f1e8 0048ad1a store!TWIR::EcRestrictProperty+0x2ec 20b4f21c 0046e47e store!VTABLETWIR::EcRestrictProperty+0xce 20b4f248 0046e3b8 store!TWIR::EcRestrictHier+0x235 20b4f274 0046e3b8 store!TWIR::EcRestrictHier+0x78 20b4f2a0 0046e76d store!TWIR::EcRestrictHier+0x78 20b4f2c4 0048685d store!TWIR::EcRestrictEx+0x4d 20b4f2e0 0066a351 store!TWIR::EcRestrict+0x20 20b4f36c 004cd8f5 store!VFOLD::EcCheckVisibility+0x125 20b4f38c 004cd82a store!VFOLD::EcNotifySortlist+0x39 20b4f3b8 0041e833 store!VFOLD::EcNotify+0x1f3 20b4f3d0 0041e455 store!SUBSLIST::EcNotifyAll 20b4f6c4 0041eb72 store!MDB::EcPublish+0x11a 20b4f6e8 00403bd2 store!NEVT::EcPublish+0xe9 20b4f708 0047e67f store!JSES::EcCommitTransaction+0x3c8



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: HTTP-DAV

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB321294

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