Microsoft KB Archive/174098

= Microsoft Knowledge Base =

How to Stop Receiving MSN-Sponsored Promotions Through E-mail
Last reviewed: September 19, 1997

Article ID: Q174098

The information in this article applies to:


 * The Microsoft Network, versions 2.0, 2.5

SUMMARY
This article describes how to stop receiving promotions sponsored by MSN, The Microsoft Network, through e-mail.

MORE INFORMATION
When you join MSN, you can indicate whether you want to receive e-mail about new products, services, and discounts available only to MSN members from Microsoft and other featured companies. If you indicated that you would like to receive this type of e-mail when you joined MSN, you can remove your name from the mailing list by following these steps:

  Connect to MSN, and then access the following Web site: http://memberservices.msn.com/feedback/optout.asp.  On the Communication Preferences Web page, click the "I do not wish to receive any unsolicited mail" check box to select it. Click Submit.

These instructions apply only to e-mail sent by MSN. Just as the Postal Service cannot control every message sent through surface mail, MSN does not have control over e-mail sent through the Internet from outside of MSN. MSN does not provide your e-mail address to people who send "junk" e-mail. Instead, e-mail addresses can be collected from a variety of sources, including chat rooms, bullentin boards, and newsgroups. If you receive unsolicited e-mail, reply to the senders and ask them to remove your name from their mailing list. In addition, there are a number of Web pages that focus on the reduction of "junk" e-mail on the Internet. Use one of the Internet search engines to locate these Web pages.

Sending unsolicited, commercially-oriented e-mail messages to MSN members is a violation of the MSN Membership Agreement. If you receive this kind of e-mail from an MSN member, please notify MSN by using the "Ask Member Support" e-form.

To access the "Ask Member Support" e-form, follow these steps:


 * 1) Click the question mark in the upper-left corner of the OnStage page, and then click Member Services Home Page.
 * 2) Click Help And Support.
 * 3) Click E-mail Member Support.
 * 4) Click "Report a Problem with Another Member," and then follow the steps for reporting the problem.