Microsoft KB Archive/321683

= OL2002: You Receive an Access Violation When You Forward a Meeting Request to a User Who Has a Delegate =

Article ID: 321683

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q321683





SYMPTOMS
If you copy a meeting appointment to your calendar, and then forward that meeting from your calendar to another user who has a delegate, you may receive an access violation.



CAUSE
This problem occurs because a property is deleted from the meeting request when it is received by the other user, and Outlook 2002 cannot handle the missing property when a meeting request is forwarded to a user who has a delegate.



Service Pack Information
This problem is corrected in Microsoft Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Size       File name --  19-Sep-2002  22:46        1,804  Hotfix.txt 17-Sep-2002 19:18    2,174,808  Outlook.msp 17-Sep-2002 20:42    5,045,088  Outlookff.msp 17-Sep-2002 19:31        3,171  Readme.txt 17-Sep-2002 10:06    2,121,536  Outlook.msp 18-Sep-2002 03:42    5,045,088  Outlookff.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version       Size       File name -  16-Aug-2002  21:05  10.0.4413.0     346,696  Exsec32.dll 09-Aug-2002 03:22  10.0.4406.0     137,800  Impmail.dll 09-Aug-2002 03:22  10.0.4406.0     539,208  Outlcm.dll 13-Sep-2002 03:52  10.0.4510.0   6,310,472  Outllib.dll 13-Sep-2002 03:52  10.0.4510.0      92,744  Outlmime.dll 09-Aug-2002 03:22  10.0.4406.0     121,416  Outlph.dll 13-Sep-2002 03:52  10.0.4510.0      47,688  Outlook.exe

This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

This problem was first corrected in Office XP Service Pack 3.

Additional query words: tonymcin outlook av sniffer meeting request kb2HR1

Keywords: kbbug kbfix kbqfe kbofficexppresp3fix kbhotfixserver KB321683

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