Microsoft KB Archive/285788

= Mailbox Resources Incorrectly Display the &quot;total k&quot; and &quot;total items&quot; Columns for Connector Mailboxes =

Article ID: 285788

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q285788





SYMPTOMS
On the Mailbox Resource tab in the private information store properties, Internet Mail Services may contain a large number in the total K column. However, if you view the Mailbox Resources container under Private Information Store, Internet Mail Services has 0 in the total k column.



CAUSE
When Admin.exe needs to display the mailbox size for the connector's mailbox, a Messaging Application Programming Interface (MAPI) property PR_EMAIL_ADDRESS is used to obtain the mailbox name. This problem can occur if the mailbox is an Internet Mail Service mailbox; Admin.exe ignores the size of the mailbox because the size is a useless number. Unfortunately, the PR_EMAIL_ADDRESS property is not included (by default) when constructing the query property array, so Admin.exe does not realize that the mailbox is a connector mailbox and displays the mailbox's size.



WORKAROUND
To work around this problem, add the Full mailbox Directory Name column to the display header.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.

Keywords: kbhotfixserver kbqfe kbbug kbpending KB285788

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