Microsoft KB Archive/946931

= System Management Server fails to distribute software updates to some clients =

Article ID: 946931

Article Last Modified on 12/29/2007

-

APPLIES TO


 * Microsoft Systems Management Server 2003

-



Source: Microsoft Support



RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.



Action


Result
When distributing software updates to clients using SMS, you noticed that it failed on some clients. Also, on some clients, you see that the applied patches show up as applicable in the compliance report.

On the client side Patchinstall.log file, you may see messages which are similar to the followings:

&quot;FAILSAFE TIMEOUT: UpdateID&quot;

or

&quot;Reboot is required by at least one software update UpdatesInstallMgr  &quot;



Cause
The previously deployed software update is waiting on a reboot to complete installation, thus the patchinstaller cannot handle the current deployed software updates.



Resolution
Reboot the problematic client computers.



More Information


DISCLAIMER
MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, RELIABILITY OR ACCURACY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE (THE “MATERIALS”) FOR ANY PURPOSE. THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Keywords: kbnomt kbrapidpub KB946931

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.