Microsoft KB Archive/303462

= Access Violation in the SMS_OFFER_STATUS_SUMMARIZER Thread =

Article ID: 303462

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q303462



SYMPTOMS
The SMS_Executive service may stop responding (hang), you may receive an access violation in the SMS_OFFER_STATUS_SUMMARIZER thread, and the following error message may be logged in the Offersum.log file:

>: Processing the incoming replication file: F:\SMS\inboxes\OfferSum.Box\X06JN0BM.SUM

STATMSG: ID=4502 SEV=I LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_OFFER_STATUS_SUMMARIZER&quot; SYS=SE2-USRGEN1 SITE=CN5 PID=519 TID=96 GMTDATE=Wed Jun 20 12:42:07.596 2001 ISTR0=&quot;F:\SMS\inboxes\OfferSum.Box\X06JN0BM.SUM&quot; ISTR1=&quot;&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0

Info>: Processing replication file...



CAUSE
This problem occurs because an access violation occurs when a damaged .sum file is received from a child site.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.

Additional query words: prodsms av offersum

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbsms200presp4fix KB303462

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