Microsoft KB Archive/924701

= The Free/Busy system folder cannot replicate between Exchange servers after you create a new administrative group on a server that is running Exchange Server 2003 =

Article ID: 924701

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
After you create a new administrative group on a server that is running Microsoft Exchange Server 2003, the Free/Busy system folder cannot replicate between Exchange servers. Additionally, the following events are logged in the Application log: Event ID : 3049

Raw Event ID : 3049

Record Nr. : 27

Category : Replication Site Folders

Source : MSExchangeIS Public Store

Type : Information

Description : The duplicate site folder (f0-7) NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=OMV/ou=xxxx was deleted.

Event ID : 3047

Raw Event ID : 3047

Record Nr. : 28

Category : Replication Site Folders

Source : MSExchangeIS Public Store

Type : Information

Description : Site folder (82-7) NON_IPM_SUBTREE\SCHEDULE+ FREE BUSY\EX:/o=OMV/ou=XXXX was created.



CAUSE
This problem occurs if the legacyExchangeDN attribute of the new administrative group already exists on the Exchange server.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of the file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 2 (SP2).

For more information about how to obtain the latest service packs for Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
When you install this hotfix, the following services will be restarted:
 * The Microsoft Exchange Information Store service
 * The Microsoft Search service
 * The IIS Admin service and all dependent services

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Warning If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Windows Server 2003, Microsoft Exchange 2000 Server, Microsoft Exchange Server 2003, or both Windows and Exchange. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.

To verify that the legacyExchangeDN attribute for the new administrative group already exists, follow these steps:  Click Start, click Run, type Adsiedit.msc, and then click OK. Open the following item:

CN=Administrative Groups,CN= ,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC= ,DC=com

 Compare the legacyExchangeDN attribute of the new administrative group with the legacyExchangeDN attributes of the existing administrative groups.

Note The Windows Support Tools include the Adsiedit.msc tool. The Windows Support Tools are located on the Microsoft Windows Server 2003 Setup CD.

Steps to reproduce this problem

 * 1) Create a new administrative group that is named &quot;AG1&quot;.
 * 2) Rename the administrative group &quot;AG2&quot;.
 * 3) Create another administrative group that is named &quot;AG1&quot;.

Additional query words: CM 61954 adsiedit

Keywords: kbexchstore kbhotfixserver kbqfe kbfix kbbug KB924701

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