Microsoft KB Archive/249914

= STOP 0x0000007b Inaccessible Boot Disk Error Message After Applying Compaq SSD 2.12c =

Article ID: 249914

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q249914



SYMPTOMS
After you install the Compaq Software Support Disk (SSD) version 2.12c and then reboot your computer, you may receive a STOP 0x0000007b error message citing an inaccessible boot disk.



RESOLUTION
To resolve this behavior, copy the Cpqarray.sys file from a parallel installation of Microsoft Windows NT 4.0. Follow these steps:


 * 1) Install a parallel copy of Windows NT 4.0.
 * 2) Apply Service Pack 5 to the parallel installation. Do not apply the Compaq SSD.
 * 3) Restart the computer in the parallel installation.
 * 4) Rename the Cpqarray.sys file in the original Windows NT 4.0 installation.
 * 5) Copy the Cpqarray.sys file from the parallel installation to the original installation.
 * 6) Restart the computer in the original installation.

Keywords: kbprb KB249914

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