Microsoft KB Archive/836425

= You receive a &quot;0x800710DC (ERROR_RESOURCE_NOT_PRESENT)&quot; error message when you perform a scheduled backup by using the NTBackup program =

Article ID: 836425

Article Last Modified on 10/30/2006

-

APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

-





SYMPTOMS
When you use the NTBackup program to perform a scheduled backup of files to tape on a computer that is running Microsoft Windows Server 2003, the backup may not be completed successfully and NTBackup.exe may fail, and you may receive the following error message:

0x800710DC(ERROR_RESOURCE_NOT_PRESENT)



CAUSE
This issue occurs if there is not sufficient free space available on the tape media to complete the backup.



WORKAROUND
To work around this issue, use one of the following methods:
 * Add another tape media that has sufficient free space for the backup, if one is available.
 * Use a tape library to perform an unattended tape backup that spans more than one tape.

Keywords: kbwinservsetup kbstoragemgmt kbnofix kbprb KB836425

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.