Microsoft KB Archive/285340

= WD2000: &quot;Error! Unknown Info Keyword&quot; When You Update INFO Field in French Word 95 Document =

Article ID: 285340

Article Last Modified on 8/30/2005

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q285340



SYMPTOMS
When you open a French Word 95 document in Word 2000, and the document contains an INFO field, you receive the following error message when you update the field:

Error! Unknown info keyword.



CAUSE
Some field names are not translated from French to English correctly. The problem fields include the following. French field name  should be translated to

=
============================== Commentaires       Comments DateCreation       CreateDate DateEnreg          SaveDate DerEnregPar        LastSavedBy DureeOuvert        EditTime Modele             Template MotsCles           Keywords NomFichier         FileName NumRev             Revnum



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix (for English Office + French language pack) should have the following file attributes or later:   Date    Time     Version  Size       File name         Platform ---  3/2/01  11:06AM  n/a      4,786,688  LPKCD1.msp        x86 3/2/01 11:20AM  n/a     18,088,448  LPKCD1_Admin.msp  x86 After the hotfix is installed, the following files will have the listed attributes or later:   Date      Time     Version     Size       File name     Platform 2/15/01  02:17PM  9.0.0.5014  8,814,644  Winword.exe   x86 3/5/01   12:10PM  9.0.0.5014    766,003  Wwintl32.dll  x86 10/11/00 06:29AM  n/a           421,888  Utility.mda   x86 10/18/00 01:47AM  5.2.1.405      36,898  Cag.exe       x86 NOTE: This hotfix contains fixes for several separate issues. The changed files Utility.mda and Cag.exe are not related to the fix for the specific issue addressed in this article.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kberrmsg kbbug kbfix kboffice2000sp3fix kboffice97presr3fix KB285340

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