Microsoft KB Archive/885845

= Description of the Excel 2003 post-Service Pack 1 hotfix package: September 22, 2004 =

Article ID: 885845

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Excel 2003

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SUMMARY
''Microsoft has released the Excel 2003 post-Service Pack 1 hotfix package for Excel 2003. This article describes the following items about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office Excel 2003 issue that is fixed in the Excel 2003 post-Service Pack 1 hotfix package that is dated September 22, 2004.

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Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:   When you use the Find command on a complex selection such as a filtered list, you may experience the following symptoms:  Excel 2003 unexpectedly quits. You receive the following error message:

Microsoft Office Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data that is in the error report, the report contains an error signature that is similar to one of the following error signatures.   Application name   Application version   Module name   Module version   Offset Excel.exe         11.0.6355.0           Excel.exe     11.0.6355.0      000ef383 Excel.exe         11.0.6355.0           Msvcrt.dll    7.0.3790.0       00034173 Additionally, other program versions, module versions, and offsets are possible.



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Service pack information
This problem was first corrected in Office 2003 Service Pack 2.

To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
The following list contains prerequisites for the hotfix package:  The optimized version of this hotfix is a post-Microsoft Office 2003 Service Pack 1 (SP1) hotfix. To install the hotfix, you must have Office 2003 SP1 installed.

For additional information about Office 2003 SP1, click the following article number to view the article in the Microsoft Knowledge Base:

842532 Description of Office 2003 Service Pack 1

</li> The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office 2003 with Office 2003 SP1 installed or on a computer that is running Office 2003 without Office 2003 SP1 installed.

However, we have tested this hotfix more extensively on a computer that is running Office 2003 with Office 2003 SP1 installed than we have on a computer that is running Office 2003 without Office 2003 SP1 installed. If you install this hotfix on a computer that is running Office 2003 without Office 2003 SP1 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</li></ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

886669 Description of the Excel 2003 post-Service Pack 1 hotfix package: September 24, 2004

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Registry information
You do not have to create or modify any registry keys to use the hotfix that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issue that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information <pre class="fixed_text">  Date          Time    Version         Size        File name -  22-Sep-2004   21:08   5.0.2919.6304   5,528,096   Office2003-kb885845-glb.exe

Microsoft Windows Installer .msp file information <pre class="fixed_text">  Date          Time    Size        File name 22-Sep-2004  20:13   8,392,704   Excelff.msp (full-file/administrative) 22-Sep-2004  18:33   2,162,688   Excelop.msp (optimized)

After the hotfix is installed, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date          Time    Version       Size         File name --  18-Sep-2004   20:31   11.0.6405.0   10,083,520   Excel.exe

Notes  For additional information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For additional information about the differences between the two .msp files, see the &quot;Strategies for Updating Office 2003 Installations&quot; topic. To see this topic, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/updates/patch_o2k3.htm

</li></ul>

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