Microsoft KB Archive/280711

= OFF2000: Office Installation Program Starts When You Use Camera in USB Port =

Article ID: 280711

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q280711



SYMPTOMS
When you attempt to use a digital camera that is plugged into the computer's Universal Serial Bus (USB) port, the Microsoft Office installation program may start unexpectedly and the live (or stored) camera image does not appear.



CAUSE
This behavior can occur if all of the following conditions are true:
 * You are using Microsoft Windows Millennium Edition (Me).
 * You are using a digital camera (still or motion) plugged into the USB port.
 * Office 2000 is installed with the Installed on First Use option selected.
 * Not all of the Office 2000 products have been installed yet.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 2.

Additional query words: OFF2000

Keywords: kbbug kbfix kboffice2000sp2fix kbqfe KB280711

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