Microsoft KB Archive/278170

= OL2002: 'Company: (none)' Entry Appears Twice When You View Contacts in the 'By Company' View =

Article ID: 278170

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q278170



SYMPTOMS
When you group contacts by using the By Company view, two entries for &quot;Company: (none)&quot; (without quotation marks) are listed in the view.



RESOLUTION
To resolve this problem, reset the contacts so they can all be part of one category. To do this:
 * 1) Open a contact in the first &quot;None&quot; (without quotation marks) contact group.
 * 2) Change the company to &quot;TEMP&quot; (without quotation marks), and then save the contact.
 * 3) Drag all the contacts in the first &quot;None&quot; group to the new &quot;TEMP&quot; group.
 * 4) Drag all the &quot;TEMP&quot; contacts back to the remaining &quot;None&quot; group.

The contacts will now group together as expected.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug KB278170

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