Microsoft KB Archive/235438

= OFF2000: AutoRun Actions Are Suppressed After Office Is Installed =

Article ID: 235438

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q235438



SYMPTOMS
After you install Office 2000, one of the following issues may occur:
 * When you insert your CD, Setup does not automatically start. -or-


 * When you insert your Office CD, you hear the Windows startup sound. -or-


 * When you double-click your CD-ROM drive (with the Office 2000 CD loaded) in My Computer, the Windows startup sound is played, but nothing else occurs.



CAUSE
After Office has been installed, AutoRun actions are suppressed because they would interfere with Windows Installer actions (for example, installing a feature set to Install on First Use).



WORKAROUND
If you want to view the contents of the Office 2000 CD after Office has been installed, do either of the following:


 * Use Windows Explorer.


 * On the Start menu, point to Programs and then click Windows Explorer.
 * Select your CD-ROM drive in the left pane of the Exploring window.
 * Use Open on the shortcut menu.


 * Double-click My Computer.
 * Right-click your CD-ROM drive.
 * Click Open on the shortcut menu that appears.

If you want to start Office Setup, do the following:


 * 1) On your Start menu, point to Settings and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Double-click the Office 2000 item in the list of programs on the Install/Uninstall tab of the Add/Remove Programs Properties dialog box. Because Office is already installed, Maintenance Mode Setup will start, and you will have the following three options:


 * 1) * Repair Office.
 * 2) * Add or Remove Features.
 * 3) * Remove Office.



MORE INFORMATION
The default double-click action for a CD is AutoPlay, which is why nothing appears to happen when you double-click the Office 2000 CD after Office has been installed. If you want to verify the default double-click action, right-click your CD-ROM drive in My Computer. The default double-click action is the bold item in the shortcut menu that appears.

Additional query words: OFF2000

Keywords: kbprb KB235438

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