Microsoft KB Archive/222398

= OL2000: Error Message: "The specified protocol is unknown." When You Click a Folder in Outlook Today =

Article ID: 222398

Article Last Modified on 9/29/2003

-

APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

-



This article was previously published under Q222398



SYMPTOMS
When you are in the Outlook Today folder and you click a folder to open it, you may receive the following error message:

Microsoft Internet Explorer

Internet Explorer cannot open the Internet site

outlook:\\Mailbox- \.

The specified protocol is unknown.



CAUSE
This problem occurs when the folder name contains any of the following characters:

<, >, /, or \



RESOLUTION
If you include a folder link on the Outlook Today page, avoid using these characters in the folder name.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbnofix KB222398

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.