Microsoft KB Archive/307444

= E-mail message appears to be sent from delegate in Outlook =

Article ID: 307444

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q307444





For a Microsoft Outlook 2000 version of this article, see 307441.



SYMPTOMS
When a delegate attempts to send an e-mail message on behalf of the owner of a mailbox, the e-mail message may appear to be sent from the delegate rather than on behalf of the owner.

This issue can occur in the following situation:
 * 1) The owner of a mailbox creates an e-mail message and saves it to their Drafts folder.
 * 2) The delegate opens that e-mail message from the owner's Drafts folder.
 * 3) The delegate confirms that the From field lists the owner, and then sends the e-mail message.



WORKAROUND
To work around this issue, have the delegate move the e-mail message to another folder. To do this, have the delegate follow these steps:
 * 1) The delegate selects the e-mail message in the owner's Drafts Folder.
 * 2) On the Edit menu, the delegate clicks Move to Folder.
 * 3) The delegate selects their own Drafts folder.
 * 4) The delegate confirms that the From field lists the owner's name.
 * 5) The delegate sends the e-mail message.

This ensures that the e-mail message is sent on behalf of the owner.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: wrong manager owner s ol2002 ol2003 ol2007

Keywords: kbemail kbbug kbpending KB307444

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