Microsoft KB Archive/944956

= Message when you run the Zune software for the first time: &quot;You have no music in your collection&quot; =

Article ID: 944956

Article Last Modified on 11/12/2007

-

APPLIES TO


 * Zune software

-



SYMPTOMS
When you run the Zune software for the first time, you may receive the following message:

You have no music in your collection

Additionally, music is not added to the collection as expected when you click Settings to update the collection. This issue occurs even though there are music files in the folders that are monitored by the Zune software.



CAUSE
This issue can occur if the Setup wizard is not completed. For example, if you choose to customize the settings for the Zune software and then click Settings in the Setup wizard, the Zune software may be configured incorrectly.



THINGS TO TRY
To resolve this issue, configure the Zune software. To do this, follow these steps:  Exit the Zune software. Start the Zune software. When the &quot;Welcome to Zune&quot; wizard appears, click one of the following:  Go right to my collection

When you click Go right to my collection, the default Windows folders for music, video, and pictures are monitored for media. Additionally, your collection is automatically created.

Note You can modify the Zune settings to add folders or change folder locations at any time.

 Customize settings first

When you click Customize settings first, a series of wizards appear to guide you through the setup process. To complete the setup wizards, click Next at the bottom of each screen.

Note Do not click Settings at the top of any screen during the setup process.

 </ol>

Keywords: kbzunesoftware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB944956

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.