Microsoft KB Archive/117470

Second Monitor Unexpectedly Highlights in Striped Pattern

PSS ID Number: Q117470 Article last modified on 03-07-1997

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= SYMPTOM =

Scrolling in Word causes text on a secondary monitor to unexpectedly highlight in a striped pattern, with alternating lines of text highlighted.

= CAUSE =

The problem appears to be caused by Word. The problem has been duplicated and reported on configurations that include onboard video, one color monitor, and one monochrome monitor. In all cases, the problem occurred on the secondary monitor, the one without the menu bar.

= STATUS =

Microsoft is researching this problem, and we will post new information here in the Microsoft Knowledge Base as it becomes available.

= WORKAROUND =

You may be able to work around the problem by positioning the Word window so that it slightly overlaps the primary monitor.

= MORE INFORMATION =

This problem has been duplicated by Microsoft and reported by a limited number of customers. Specifically, the problem has been duplicated on:


 * A Quadra 950 with an Apple 13-inch color monitor and an Apple monochrome 12-inch monitor
 * A PowerBook 180 with an Apple 13-inch color monitor

In addition, customers have reported the problem in the following configurations:


 * A Quadra 800 or Centris 650 with an Apple 16-inch monitor and the A4 Apple 19-inch monitor
 * Quadra 800 with an Apple 13-inch color and Apple Portrait Monitor
 * Quadra 800 with a 16-inch color monitor running off a Radius Precision color card and a Radius TPD 21-inch gray scale monitor

KBCategory: kbhw KBSubcategory: Additional reference words: stripe striped select selection arrow up macword5 down display 4.00 5.00 5.10 macword ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.