Microsoft KB Archive/839039

= The vertical arrow keys on the navigation pad do not move the insertion point as expected =

Article ID: 839039

Article Last Modified on 6/3/2004

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APPLIES TO


 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition

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SYMPTOMS
On a Microsoft Windows Powered Pocket PC 2003-based device, the insertion point may not move when you press the vertical arrow keys.

This behavior may occur when you are in the Notes field of the Tasks application, in the Calendar application, or in the Contacts application. Additionally, this behavior may occur when you use either the navigation pad or a snap-on keyboard device.



WORKAROUND
To work around this problem, use the stylus to tap where you want to enter information. Alternatively, press the SHIFT key before you press a vertical arrow key.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the behavior

 * 1) Start one of the following applications on the device: Tasks, Contacts, or Calendar.
 * 2) Create a new item, and then enter several lines of text.
 * 3) Press the vertical arrow keys on the snap-on keyboard to move the insertion point up or down. The insertion point does not move.

Keywords: kbbug kbpending KB839039

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