Microsoft KB Archive/293410

= STOP 0x000000CE Error Message Occurs in Vga.sys =

Article ID: 293410

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q293410



SYMPTOMS
When you try to change Display settings, if you double-click Display in Control Panel, or if you right-click the desktop and click Properties, a &quot;STOP 0xCE&quot; error message may occur in Vga.sys.



CAUSE
The issue can occur if PCAnywhere 9.2 is incompatible with the video drivers that are installed on the computer.



RESOLUTION
To resolve this issue:
 * 1) Start Windows 2000 in Safe mode.
 * 2) Start PCAnywhere, and then click Application Options on the Tools menu.
 * 3) Click the Host Operations tab.
 * 4) Change the Host Video mode setting to Compatibility.
 * 5) Click OK, and then quit PCAnywhere.
 * 6) Restart Windows 2000 in Normal mode.



MORE INFORMATION
For more information, refer to the following Symantec Web site:

http://www.symantec.com/techsupp/

Additional query words: 0xCE; DRIVER_UNLOADED_WITHOUT_CANCELLING_PENDING_OPERATION

Keywords: kb3rdparty kberrmsg kbprb KB293410

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