Microsoft KB Archive/832536

= The Works 7.0 Spreadsheet program opens instead of the Works 7.0 Database when you try to open the Database =

Article ID: 832536

Article Last Modified on 2/5/2007

-

APPLIES TO


 * Microsoft Works 7.0
 * Microsoft Works Suite 2004
 * Microsoft Works Suite 2003

-



SYMPTOMS
When you open the Microsoft Works 7.0 Database, the Microsoft Works 7.0 Spreadsheet program opens instead.



CAUSE
This issue has been known to occur when the Wksdb.exe file has been infected by the Worm_klez.h virus.



RESOLUTION
The Worm_klez.h virus and its many variants affect much more than just the Works Database and must be disposed of completely, instead of just correcting the Works Database issue.

Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software.

To see explanations of the virus with an AUTOMATIC removal tool, visit the following antivirus software manufacturers Web sites:

http://securityresponse.symantec.com/avcenter/venc/data/w32.klez.h@mm.html

http://www.antivirus.com/vinfo/virusencyclo/default5.asp?VName=WORM_KLEZ.H

To see explanations with MANUAL removal instructions, visit the following Sophos Web site:

http://www.sophos.com/virusinfo/analyses/w32klezh.html

For additional information about contacting antivirus software manufacturers, click the following article number to view the article in the Microsoft Knowledge Base:

49500 List of antivirus software vendors

Additional query words: W32/Klez.e@MM, W32/Klez.h@MM, W32/Klez.gen@MM, WORM_KLEZ.E, WORM_KLEZ.G, I-Worm.Klez.e, I-Worm.Klez.h, W32/Klez-E, W32/Klez-G, W32/Klez-H Klaz TROJ_KLEZ.C W32.Klez.D@mmW32/Klez W32/Klez.a@MM W32/Klez.b@MM W32/Klez.dam W32/Klez.eml W32/Klez@MM Win32.Klez.D@mm

Keywords: kbprb KB832536

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.