Microsoft KB Archive/145637

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WD: GP Fault Importing Word 5.x for the Macintosh Documents

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Q145637

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The information in this article applies to:


 * Microsoft Internet Assistant for Word, version 2.0z
 * Microsoft Word for Windows, version 7.0
 * Microsoft Word for Windows NT, version 6.0

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SYMPTOMS
When you use Internet Assistant to open a Word version 5.x for the Macintosh document, you may receive an invalid page error or a general protection (GP) fault.

CAUSE
You have installed a beta version of Internet Assistant 2.0, dated January 25, 1996, or earlier.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Assistant for Word, version 2.0z, dated January 25, 1996, or earlier. This problem has been corrected in the version dated January 31, 1996.

RESOLUTION
To work around this problem, install the latest version of Internet Assistant. For information about where you can obtain the latest version of Internet Assistant, please see the following article in the Microsoft Knowledge Base:

"Q153860 Word 7.0 and Earlier: Internet Assistant for Download" Additional query words: 6.0 7.0 ntword iaword word95 word7 Import Load Open Macintosh 5.0 5.1 bin gp fault gpf application error invalid page 2.0zbuglist 2.0zfixlist

Keywords : kbwdinternet

Issue type :

Technology : kbWordSearch kbWordWSearch