Microsoft KB Archive/195108

= Request delivery receipts unavailable using POP3 or IMAP4 accounts =

Article ID: 195108

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q195108



SYMPTOMS
In Microsoft Office Outlook 2003, Microsoft Outlook 2002, and Microsoft Outlook 2000, you cannot request delivery receipts. In Outlook 2000, this occurs with both the Internet Mail Only (IMO) and the Corporate or Workgroup (CW) installation with POP3 or IMAP4 accounts.



CAUSE
POP3 and IMAP4 account functionality do not include MAPI support for delivery receipts. This functionality is supported when Outlook is used with a Microsoft Exchange Server.



STATUS
This behavior is by design.



MORE INFORMATION
If you are using an Internet e-mail account, such as one found on ISP, POP3, and SMTP e-mail servers, you cannot request a delivery receipt of e-mail messages.

In Outlook 2000, both Outlook CW and IMO support e-mail message read receipts.

Additional query words: 2000 OL2K OL2002 OL2003

Keywords: kbprb KB195108

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