Microsoft KB Archive/195893

= PhD: Minolta Dimage Scan Dual Film Scanner Problems =

Article ID: 195893

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft PhotoDraw 2000 Standard Edition
 * Microsoft PhotoDraw 2000.2 Standard Edition

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This article was previously published under Q195893



SYMPTOMS
When you scan in PhotoDraw using a Minolta Dimage Scan Dual film scanner, you may encounter various problems:
 * PhotoDraw may stop responding (hang).
 * You may receive a Twain error.
 * The scanned image may be very dark.



WORKAROUND
Most problems can be corrected by setting Performance to Normal in the Scanner/Camera tab of the Options dialog box (Tools menu).

If Normal mode does not correct the problem, try the Your Scanner Software setting.

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Upgrade the scanner driver if possible.

Keywords: kbprb KB195893

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