Microsoft KB Archive/130385

= PC Mac: Err Msg: Error 43: Unable to Create Working Directory =

Article ID: 130385

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q130385



SYMPTOMS
While you save an attachment from versions 3.0 and 3.2 of Microsoft Mail for PC Networks, Macintosh workstation, you may receive the following error message:

Error 43: Unable to create working directory file_name.

The attachment will be correctly saved if you select OK after you get the above error.



CAUSE
This problem is caused by the LOWRCASE.GLB file being located in the GLB subdirectory of the Microsoft Mail postoffice database.



RESOLUTION
To resolve this problem, remove the LOWRCASE.GLB file from the GLB subdirectory. You can either rename the file or delete it.



STATUS
Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for PC Networks, Macintosh workstation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

NOTE: The problem occurs in versions 3.0.3 to 3.0.6 of the Macintosh workstation.



MORE INFORMATION
The LOWRCASE.GLB file is only required on postoffices located on some NFS- type (like Sun's PC-NFS) network operating systems and possibly on AT&T's Starlan network operating system. It is usually not required on postoffices located on other network operating systems. Therefore, a workaround for this problem is to simply remove all LOWRCASE.GLB files located in the GLB subdirectories of any postoffices that are not stored on NFS-type or AT&T's Starlan network operating systems.

For additional information, please see the following article in the Microsoft Knowledge Base:

127079 PC Mac DB: Purpose and Location of LOWRCASE.GLB

Additional query words: 3.20

Keywords: KB130385

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