Microsoft KB Archive/154970

PPT4: Cannot Find or Run “MSInfo” (Mac)

PSS ID Number: Q154970 Article last modified on 05-16-1998

MACINTOSH:4.0

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for the Macintosh, version 4.0 == 

= SYMPTOMS =

When you click System Info the “About Microsoft PowerPoint” dialog box, you may receive a message similar to the following:

PowerPoint Cannot Find or Run “MSInfo”

You may also notice that the Microsoft System Information program is not located in the Microsoft folder.

= CAUSE =

This problem occurs because a registration preference file (Registration Database or PPC Registration Database) contains incorrect registration information. PowerPoint reads this preference file to determine the location of the Microsoft System Information program.

= RESOLUTION =

Use the following steps to remove and then reinstall Microsoft System Information to correctly register the application:

  From the original setup disks (Disk 1) or from the shared network location from which you originally installed PowerPoint, double-click Microsoft Office Setup.   Click Add/Remove.   Click the triangle to the left of the Tools section so it points down.   Clear (remove the X from) all items within the Tools section except Microsoft System Information. The following two boxes should contain an X or hyphen (-): Tools Microsoft System Information Marks should not appear in any other boxes.   Click Continue to remove the Microsoft System Information program. 

To add Microsoft System Information
<ol style="list-style-type: decimal;">  Run Microsoft Office Setup. </li>  Click Add/Remove. </li>  Under Components Not Yet Installed, click the triangle to the left of the Tools section, so that the triangle points down. </li>  Clear (remove the X from) all items except Tools and Microsoft System Information. The following two boxes should contain an X or hyphen (-): Tools Microsoft System Information Marks should not appear in any other boxes. </li>  Click Continue to add the Microsoft System Information application. </li></ol>

Additional query words: 4.00 m_powerpt macppt ppt4 Microsoft Information ====================================================================== Keywords : kbenv Version : MACINTOSH:4.0 Platform : MACINTOSH Hardware : MAC Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.