Microsoft KB Archive/935106

= Defrag Manager may crash, and you may receive an error message: &quot;Unable to connect to remote task scheduler&quot; =

Article ID: 935106

Article Last Modified on 6/20/2007

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APPLIES TO


 * Winternals Defrag Manager 3.0
 * Winternals Defrag Manager 4.0

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SYMPTOMS
Winternals Defrag Manager may crash when you use it to try to defragment a computer. You may receive the following error message:

Unable to connect to remote task scheduler.

This problem occurs when you try to defragment a mobile client computer or a client computer that does not have network access.



CAUSE
This problem occurs if one or both of the following conditions are true:
 * The Remote Registry service is not running on the client computer.
 * The client computer is running Microsoft Windows XP, and simple file sharing is enabled.



RESOLUTION
To resolve this problem, start the Remote Registry service. Additionally, if the computer is running Windows XP, disable simple file sharing.

To start the Remote Registry service, follow these steps:
 * 1) Click Start, click Run, type services.msc, and then click OK.
 * 2) Double-click Remote Registry, click Start, and then click OK.

To disable simple file sharing, follow these steps:
 * 1) Click Start, right-click My Computer, and then click Open.
 * 2) On the Tools menu, click Folder Options.
 * 3) Click the View tab, and then click to clear the Use simple file sharing (Recommended) check box in the Advanced settings list.
 * 4) Click OK.

Additional query words: Winternals 30214 remote task scheduler

Keywords: kbtshoot kbexpertiseinter KB935106

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