Microsoft KB Archive/321421

= OL2002: Outlook Closes While Running a Trusted COM Add-In =

Article ID: 321421

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q321421



SYMPTOMS
If you try to run a Trusted COM add-in, Outlook 2002 closes with an access violation.



CAUSE
This problem can occur if one of the following conditions is true:
 * The COM add-in tries to reference a user property that does not exist. -or-


 * The COM add-in uses the Find command on an empty folder.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:   Date         Time     Size      File name ---  01-May-2002  19:51       2,873  Readme.txt 01-May-2002 20:36   4,075,520  Outlook_admin.msp 01-May-2002 19:40   2,244,196  Outlook.msp

After the fix is installed, the English-language version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time  Version      Size       File name ---  29-Apr-2002    14:47 10.0.4024.0    104,776  Envelope.dll 23-Jan-2002   15.32 10.0.3716.0    342,344  Exsec32.dll 11-Apr-2002   17:40 10.0.4009.0    534,856  Outlcm.dll 29-Apr-2002   14:48 10.0.4024.0  6,306,120  Outllib.dll 20-Dec-2001   21:44 10.0.3618.0     92,488  Outlmime.dll 05-Feb-2002   18:14 10.0.3729.0    117,064  Outlph.dll 29-Nov-2001   16:21 10.0.3527.0     47,432  Recall.dll

NOTE: You must apply Microsoft Office XP Service Pack 1 (SP-1) before you apply this fix.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Additional query words: com-addin av trusted

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kboffice2000presp3fix kbofficexpsp2fix kbhotfixserver KB321421

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