Microsoft KB Archive/216137

= Unknown Devices in Device Manager After Upgrading Compaq Presario to Windows 98 =

Article ID: 216137

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q216137



SYMPTOMS
After you upgrade your Compaq Presario computer to Windows 98, unknown devices may be displayed in Device Manager.



CAUSE
This behavior occurs because Windows 98 does not include drivers for the ActiveMovie Motion Picture Experts Group (MPEG) devices included with your computer.



RESOLUTION
To resolve this behavior, obtain SoftPaq SP1335 from Compaq.



MORE INFORMATION
This behavior occurs with the following Compaq Presario models:
 * 5528
 * 9500 series
 * 7200 series

Keywords: kbhardware kbprb KB216137

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