Microsoft KB Archive/235848

= CG5: Prompt for CD-ROM When You Insert Clips =

Article ID: 235848

Article Last Modified on 7/18/2004

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APPLIES TO


 * Microsoft Clip Gallery 5.0

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This article was previously published under Q235848



SYMPTOMS
When you try to insert a clip art image into a document or presentation, you receive the following error message

The file  is stored on a disc called. Please insert this disc.

where  is the actual file name of the image you selected, and   is 'O9PRMCD02', the second CD-ROM in the Office 2000 set.

You can click Retry, Look Elsewhere, or Cancel.



CAUSE
To minimize the amount of hard disk space that Microsoft Office 2000 occupies, the majority of clip art images included with Office are, by default, not installed on your hard disk during the installation process. When you attempt to insert a clip art image that is not installed on your hard disk, you are prompted to insert the CD-ROM on which the clip art image is located.



RESOLUTION
To work around this issue, use either of the following methods.

Method 1
When you are prompted, insert the Office CD2 CD-ROM, and then click Retry.

Method 2
Install all of the clip art files from the CD2 CD-ROM onto the hard disk.

The following table shows the approximate hard disk space (in megabytes) needed to install the entire collection of Office 2000 clip art on your hard disk.

To install the remaining clip art from the CD2 CD-ROM, follow these steps:
 * 1) Quit all the programs that are open.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) In Control Panel, double-click the Add/Remove Programs icon.
 * 4) In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 Disc 2 installation, and then click Add/Remove.
 * 5) In the Microsoft Office 2000 Maintenance Mode dialog box, click Add or Remove Features.
 * 6) Expand Office Tools.
 * 7) Expand Clip Gallery.
 * 8) Click the Clip Files icon.
 * 9) On the shortcut menu, click Run All from My Computer.
 * 10) Click Update Now, and allow Office 2000 Setup to install the components to your computer.

After the clip art files are installed, you are no longer prompted to insert the second Office 2000 CD-ROM.

If all of the clip art is already installed to the computer and the problem persists, follow these steps:
 * 1) Quit all the programs that are open.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) In Control Panel, double-click the Add/Remove Programs icon.
 * 4) In the Add/Remove Programs Properties dialog box, click your Microsoft Office 2000 installation, and then click Add/Remove.
 * 5) In the Microsoft Office 2000 Maintenance Mode dialog box, click Add/Remove.
 * 6) Under Microsoft Tools, set the Clip Gallery icon to Not Available.
 * 7) Click Install Now.
 * 8) After Office Setup is finished, restart your computer.
 * 9) After your computer restarts, repeat steps 2 through 6, except choose Run from My Computer in step 6.
 * 10) Click Install Now.



MORE INFORMATION
The following table contains the "friendly" names for the CDs.  CD                     VolumeName -- Premium (CD1)           O9PRMCD1 Premium (CD2)          O9PRMCD2 Photodraw Disc 1 (CD3) PD001CD1 PhotoDraw Disc 2 (CD4) PD001CD2 LPK (CD1-8)            O9LPKCD1-8 Office Res. Kit        O9ORK Pro (CD1)              O9PROCD01 Pro (CD2)              O9PROCD02 Standard               MSOFFS9 SBE                    MSOFFSBE9 Access                 MSACCESS9 Excel                  MSEXCEL9 FrontPage              MSFP9 Outlook                MSOUTLK9 PowerPoint             MSPPT9 Publisher              O9PB or 09PBDCD2 Word                   MSWORD9 PIPC                   MSPIPC9 MLPK                   MLPK_Lang

Additional query words: CD clip clipart clips missing inserting retying clicking dialog publisher powerpoint word frontpage 2000 9.0 fp wd ppt pub lost asking requesting requiring require cag

Keywords: kbinfo kbsetup kbprb KB235848

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