Microsoft KB Archive/259574

= Print Operators Members Cannot Add Printer Driver on Domain Controller =

Article ID: 259574

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q259574



SYMPTOMS
When a member of the Print Operators group attempts to install a third-party printer driver on a domain controller with a system volume that uses the NTFS file system, the installation may not succeed and the following error message may appear:

Printer driver was not installed - access denied



CAUSE
When you add the printer driver, Windows 2000 copies the printer's .inf file to the %SystemRoot%\Inf folder. However, members of the Print Operators group do not have permission to write to the %SystemRoot%\Inf folder, and access is denied.



WORKAROUND
Use one of the following workarounds to install the printer driver:
 * Install the printer driver while you are logged on as an administrator or a member of the Server Operators group.
 * Give members of the Print Operators group Write permission on the %SystemRoot%\Inf folder.
 * Copy the .inf file to the %SystemRoot%\Inf folder in advance while you are logged on as an administrator or a member of the Server Operator group.



MORE INFORMATION
This behavior does not occur with the printer drivers that are included with Windows 2000 because the .inf files already exist in the %SystemRoot%\Inf folder.

For additional information, please see the following articles in the Microsoft Knowledge Base:

244600 Default NTFS Permissions in Windows 2000

217050 Description of Default Security Settings in Windows 2000

Keywords: kbactivedirectory kbdriver kbprb kbprint KB259574

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