Microsoft KB Archive/296273

= Msdownld.tmp Folder Remains on the Computer After You Install Internet Explorer =

Article ID: 296273

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q296273



SYMPTOMS
After you install Microsoft Internet Explorer 6, one or more empty folders named Msdownld.tmp remain on the computer.



CAUSE
This problem can occur because Setup does not remove the Msdownld.tmp folder after it installs Internet Explorer.



WORKAROUND
To work around this behavior, remove any copies of the Msdownld.tmp folder that remain on the computer after you install Internet Explorer 6. To do this, follow these steps:

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) Click Start, point to Search, and then click For Files or Folders.
 * 2) In the Search Results dialog box, on the Tools menu, click Folder Options.
 * 3) In the Folder Options dialog box, on the View tab, under Advanced Settings, click Show hidden files and folders, and then click to clear the Hide file extensions for known file types check box. Click Apply, and then click OK.
 * 4) In the Search for files or folders named box, type Msdownld.tmp.
 * 5) In the Look in list, click My Computer, and then click Search Now.
 * 6) In the Search Results pane, right-click Msdownld.tmp and then click Delete on the shortcut menu.

A &quot;Confirm Folder Delete&quot; message appears.
 * 1) Click Yes.
 * 2) Repeat steps 6 and 7 for each Msdownld.tmp folder that appears.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbnofix kbprb KB296273

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