Microsoft KB Archive/867433

= Cannot access an InfoPath form from a computer that is in a domain that is not trusted =

Article ID: 867433

Article Last Modified on 6/19/2007

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APPLIES TO


 * Microsoft Office InfoPath 2007
 * Microsoft Office InfoPath 2003, Service Pack 1 (SP1)

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SYMPTOMS
You may create a form template that uses a Web service as either a primary data source or as a secondary data source in Microsoft Office InfoPath 2007 or in Microsoft Office InfoPath 2003 Service Pack 1. After you publish the form template by using the Publishing Wizard in InfoPath, you may receive the following message:

Your form template was successfully published to the following location:

\ .xsn

Users who have access to this location can now open new forms based on this form template and fill them out.

However, when you later access this form, you may receive one or both of the following messages:  You may receive the following error message:

InfoPath cannot create a new, blank form.

InfoPath cannot open the form. To fix this problem, contact your system administrator.

 You may receive the following message:

Enter your credentials to connect to the following Web service:

http:// / / .asmx?wsdl

User Name:

Password:

If you enter your credentials and then click OK, you are again prompted to enter your credentials.



CAUSE
This problem may occur if your computer is not trusted in the domain where the Web service is configured. This problem may also occur if you remove your computer from the domain after you publish the InfoPath form.

InfoPath does not currently support connections from a domain that is not trusted.



WORKAROUND
To work around this problem, access the InfoPathform from a computer that is trusted by the domain where the Web service is configured.

Additional query words: IP2007

Keywords: kbtshoot kbnofix kbprb KB867433

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