Microsoft KB Archive/217550

= OFF2000: Microsoft Office.lnk Error When Starting Windows =

Article ID: 217550

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Developer Edition

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This article was previously published under Q217550



SYMPTOMS
When you start Microsoft Windows, you may receive the following error:

The drive or network connection that the shortcut 'Microsoft Office.lnk' refers to is unavailable. Make sure that the disk is poperly inserted or the network resource is available, and then try again.



CAUSE
This behavior will occur when you have installed Office 2000 as Run from CD or Run from Network, and either the CD or network server is unavailable.

A shortcut called Microsoft Office, pointing to Osa9.exe, is located in the Startup folder. It is automatically run when you start Windows. If the Office source is not available, the error will result.



RESOLUTION
When you restart Windows and the CD or network server is available, the error will not occur.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF2000

Keywords: kbbug kberrmsg kbpending KB217550

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