Microsoft KB Archive/911166

= The ActiveSync 4.1 installer program does not appear to be performing any operations =

Article ID: 911166

Article Last Modified on 11/29/2007

-

APPLIES TO


 * Microsoft ActiveSync 4.1

-





SYMPTOMS
When you start to install Microsoft ActiveSync 4.1, the installer program does not appear to be performing any operations.



CAUSE
This problem occurs because the ActiveSync 4.1 installer program installs updates for components that may be used to synchronize information with a Microsoft Windows Mobile 5.0 device. The ActiveSync 4.1 installer program may take several minutes to install these updates. However, the installer program does not indicate any progress in the status bar during the installation process.



RESOLUTION
Before you cancel the ActiveSync 4.1 installation process, confirm that there is no hard disk activity. If there is still hard disk activity, the ActiveSync 4.1 installer program is still running.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about ActiveSync 4.1, visit the following Microsoft Web site:

http://www.microsoft.com/windowsmobile/business/strategy/silentmodesetup.mspx

Additional query words: ActiveSync 4.1 setup application

Keywords: kbtshoot kbbug kbfix kbprb KB911166

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.