Microsoft KB Archive/245131

= GSNW Shares Appear to be Deleted After Restarting Windows NT =

Article ID: 245131

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q245131



SYMPTOMS
When you enable a gateway in Gateway Services for NetWare (GSNW) on a Microsoft Windows NT Server 4.0-based server and then restart the server, the shares that are located on a Novell NetWare server may appear to be deleted on the Windows NT Server 4.0-based server. When you perform a trace by using Network Monitor, the trace may show that the Windows NT Server 4.0-based server is sending out a 'Find Name to servername' broadcast to the NetWare server, but is not receiving any response from the NetWare server.



CAUSE
This behavior can occur if you use a Cisco router and the Cisco router interferes with the request to find the NetWare server.



RESOLUTION
To resolve this issue, set the router port for 'Spantree PortFast'. For information about Cisco routers, visit the following Cisco Web site:

http://www.cisco.com

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
If other Windows NT Server 4.0-based servers with the GSNW service installed are affected in the same way, the router hardware may be the cause of the problem. To test this, insert a hub between the Windows NT Server 4.0-based server and the Cisco router to see whether the problem still occurs.

Keywords: kbprb KB245131

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