Microsoft KB Archive/883250

= Delprof.exe does not delete the Windows Installer data when you remotely delete a user profile =

Article ID: 883250

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you run the User Profile Deletion utility (Delprof.exe) to delete a user profile that is located on a remote computer, the Windows Installer data for the user profile may not be deleted. The Windows Installer data is located in the Windows registry.

Note When you run Delprof.exe locally on your computer to delete a user profile the Windows Installer data is deleted.



CAUSE
This issue occurs because the Windows Installer tool does not perform operations on remote computers. Delprof.exe was designed to work with the Windows Installer tool.



RESOLUTION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.To resolve this issue, use any one of the following methods.

Method 1
Run Delprof.exe locally on the computer where the user profile is located.

Method 2
Create a script to delete the following registry subkey after Delprof.exe has deleted the user profile:

Method 3
Manually delete the following registry subkey after Delprof.exe has deleted the user profile:

To do this, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate and then click the following registry subkey:

 In the right pane, right-click the security identifier for the user profile that you want to delete, and then click Delete. Click Yes, and then quit Registry Editor.



MORE INFORMATION
For additional information about Delprof.exe, click the following article number to view the article in the Microsoft Knowledge Base:

315411 How to delete user profiles by using the User Profile Deletion utility (Delprof.exe) in Windows 2000

Additional query words: msi

Keywords: kbtshoot kbprb KB883250

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