Microsoft KB Archive/300404

= OFFXP: Setup Error Reporting Dialog Box Does Not Appear When Installing from Administrative Installation =

Article ID: 300404

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q300404



SYMPTOMS
When you run Microsoft Office XP Setup and an error occurs during installation, the dialog box asking you to report this problem to Microsoft may not appear.



CAUSE
The dialog box asking you to report a setup problem to Microsoft may not appear if you are installing Office XP from an administrative installation. By default, the SETUPDW property in the Office XP .msi file is set to 0 if you are installing from an administrative installation. In contrast, if you are installing from a compact disc, the SETUPDW property is set to 1. If the value of this property is 0, then this dialog box will not appear when an error occurs during installation.



WORKAROUND
You can work around this problem by overriding the default behavior and specifying the appropriate value for the SETUPDW property on the command line. For example, if you want to enable the error reporting feature when you install Office XP from an administrative installation, use a command-line similar to this:

\\server\share\Officexp\setup.exe SetupDW=1

If you want to disable this feature for installations from a compact disc, use a command-line similar to this:

:\Setup SetupDW=0

where  is the letter of your CD-ROM or DVD-ROM drive.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

283768 OFFXP: End User Privacy Policy in Application Error Report

Additional query words: inf OFFXP prb dw watson

Keywords: kbprb KB300404

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