Microsoft KB Archive/148813

Bob: Cannot Change Preferred Name

PSS ID Number: Q148813 Article last modified on 07-04-1996

1.0, 1.0a

WINDOWS

=
========================================================= 1.0, 1.0a WINDOWS

= SYMPTOM =

When you try to change your preferred name in Bob, you may receive the following message:

Hmm, that name is taken. Please type a different preferred name so I won’t get the two of you mixed up.

= CAUSE =

You receive this message if you try to use another user’s preferred name, or if you try to use a preferred name previously removed from the home.

= RESOLUTION =

To use a name that has been removed, you must clean up your files in Bob.

To clear information about previous users of a name, do the following:

  Exit Bob and close any other open programs.   In the Windows Control Panel, double-click the Date/Time icon.  In Windows 95, click Start and point to Settings. In Windows 3.x, from the Program Manager, open the Main group.   Advance the current date 7 months. Click OK.   Start Bob and sign in.   Exit Bob. You will receive the following message: I need to do some housekeeping. I need to clean up after someone who removed his or herself from the home a long time ago. This will free up some space on your computer. Shall I do it now ? </li>  Click Clean It Up or wait momentarily and Bob will permanently remove the preferred name. </li></ol>

Note: It is important to exit Bob and follow step 7 below BEFORE you make changes to any programs on your computer.

 Exit Bob, reopen the Windows Control Panel, and reset the date to the current date.</li></ol>

You can now change your preferred name the next time you open Bob.

KBCategory: Kbusage KBSubcategory: B_Shell

= Additional reference words: w_bob add nickname =

Keywords : b_shell Version : 1.0, 1.0a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.