Microsoft KB Archive/836984

= You receive an &quot;Initialization error 0x801901F6&quot; error message while the Windows Update Web site is loading =

PSS ID Number: 836984

Article Last Modified on 4/13/2004

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The information in this article applies to:

 Microsoft Windows Update, when used with:  the operating system: Microsoft Windows XP

 the operating system: Microsoft Windows 2000 

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SYMPTOMS
When you use a Microsoft Windows 2000-based or Microsoft Windows XP-based computer to access the Windows Update Web site, you may receive the following error message while the page is loading:

There are no updates available at this time.

You may also receive an error message that is similar to the following error message:

Initialization Error 0x80070052

Note The Windows Update.log file shows that error 0x801901F6 occurred after the first Getmanifest.asp process was run.



CAUSE
This issue may occur if the proxy server that you are using is not HTTP-compliant. For example, Netscape Proxy Server version 3.52 is not HTTP-compliant.



WORKAROUND
To work around this issue, download updates directly from the following update Web sites.

For critical updates, visit the following Microsoft Web site:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/current.asp

For recommended downloads, visit the following Microsoft Web site:

http://www.microsoft.com/downloads

Keywords: kbwindowsupdate kberrmsg kbprb KB836984

Technology: kbOSWin2000 kbOSWinSearch kbOSWinXP kbOSWinXPSearch kbWinUpdate kbWinUpdateSearch

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