Microsoft KB Archive/817177

= Image files do not appear when you view a Web page with Internet Explorer 6 SP1 =

Article ID: 817177

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Embedded

 Microsoft Windows 2000 Service Pack 2

 Microsoft Windows 2000 Service Pack 3</li></ul>

 Microsoft Windows NT 4.0 Service Pack 6a</li></ul>

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul> </li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you use Internet Explorer 6 Service Pack 1 (SP1) to view a Web page that contains image files, you may experience the following behavior:
 * Some of the images do not appear on the Web page.
 * Internet Explorer may no longer display images until you restart the program.

<div class="cause_section">

CAUSE
Internet Explorer cannot recognize the end of the header area of an image file if the end of the header area is at the end of the buffer when the image is loading. Therefore, Internet Explorer cannot display the image because it cannot recognize when the image has been completely downloaded.

Note Internet Explorer always uses its internal buffer for loading data. The buffer size depends on the computer environment. Therefore, the buffer size dynamically changes. Users cannot fix the buffer size.

<div class="resolution_section">

Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

==== File Information

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The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text"> Date        Time   Version        Size       File name 31-Jul-2003 19:43  6.0.2800.1240  2,798,592  Mshtml.dll Note Because of file dependencies, this hotfix requires Internet Explorer 6 Service Pack 1 (SP1).

For additional information about how to obtain the latest service pack for Internet Explorer 6.0, click the following article number to view the article in the Microsoft Knowledge Base:

328548 How to Obtain the Latest Service Pack for Internet Explorer 6

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

<div class="moreinformation_section">

MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New naming schema for Microsoft Windows hotfix packages

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbhotfixserver kbqfe kbfix kbbug kbqfe KB817177

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