Microsoft KB Archive/921336

= Error message when you use a LifeCam together with MSN Messenger or with Windows Live Messenger to make a video call: &quot;Your conversation cannot begin because your camera is currently in use or not plugged in&quot; =

Article ID: 921336

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft LifeCam NX-6000
 * Microsoft LifeCam NX-3000
 * Microsoft LifeCam VX-7000
 * Microsoft LifeCam VX-6000
 * Microsoft LifeCam VX-3000
 * Microsoft LifeCam VX-1000

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SYMPTOMS
When you use a Microsoft LifeCam together with MSN Messenger or with Windows Live Messenger to make a video call, you may receive the following error message:

Your conversation cannot begin because your camera is currently in use or not plugged in. Make sure your camera is available and try again.

Additionally, in the video call, your video is not displayed.



CAUSE
This behavior occurs when another program is using the LifeCam.



RESOLUTION
To resolve this behavior, close all the programs that may be using the LifeCam. More than one program cannot use the LifeCam at the same time. For example, if you start the LifeCam program, you cannot start a video call in Messenger until you close the LifeCam program.

Additional query words: blocked error



Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB921336

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