Microsoft KB Archive/270612

= OL98: Company Name Is Incorrect When You Use the New Letter to Contact Feature =

Article ID: 270612

Article Last Modified on 8/5/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q270612





SYMPTOMS
When you open a contact and then click New Letter to Contact on the Actions menu, the resulting letter may show the company name incorrectly. For example, a company that is named &quot;The Company Incorporated&quot; may appear in the letter as &quot;Company Incorporated, The.&quot;



CAUSE
The &quot;New Letter to Contact&quot; and &quot;Mail Merge&quot; features use the information from the Company box in a contact.



WORKAROUND
You can keep the Company box as &quot;The Company Incorporated&quot; if you allow Outlook to parse the field, and then you retype the name as you want it to appear. For example, after you type The Company Incorporated and Outlook changes it to &quot;Company Incorporated, The&quot;, click the company name, and then type the company name the way that you want it to appear. After you do this, however, the company is alphabetized under &quot;T&quot; instead of &quot;C&quot; if you sort by company.



MORE INFORMATION
After you type company information in a new contact and press Enter, Outlook parses the company name to make alphabetizing more convenient. As a result, articles, such as &quot;the&quot; and &quot;a,&quot; are parsed and placed at the end of the company name. If you use the example in the &quot;Symptoms&quot; section, the company is listed under &quot;C&quot; for &quot;Company&quot; instead of under &quot;T&quot; for &quot;The.&quot; This makes it easier to sort and view your contacts. The limitation of this parsing is that the Company box is also used by the Microsoft Word Letter Wizard and with the Mail Merge feature in both Outlook and Word.

Keywords: kbprb KB270612

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