Microsoft KB Archive/916858

= You cannot specify an address in the Cc box, an address in the Bcc box, or text in the body of an e-mail message in a &quot;mailto&quot; hyperlink in Office programs =

Article ID: 916858

Article Last Modified on 3/30/2006

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APPLIES TO


 * Microsoft Office Excel 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Excel 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Publisher 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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SYMPTOMS
When you insert a &quot;mailto&quot; hyperlink into a document in one of the programs that are listed in the &quot;Applies to&quot; section, you cannot specify the following information for the e-mail message that is created when a user clicks the &quot;mailto&quot; hyperlink:
 * An e-mail address in the Cc box
 * An e-mail address in the Bcc box
 * Text in the body of the e-mail message

This behavior also occurs in existing &quot;mailto&quot; hyperlinks. Additionally, when you right-click a hyperlink and then click Edit hyperlink, you notice that the spaces in the hyperlink have been replaced with %20.

Note This issue may occur in Microsoft Outlook when you use Microsoft Word as the e-mail editor.



WORKAROUND
To work around this issue if you have not yet created a &quot;mailto&quot; hyperlink, follow these steps:  On the Insert menu, click Hyperlink. Under Link to, click E-mail Address. In the E-mail address box, type an e-mail address.

Note When you type an e-mail address, the text &quot;mailto:&quot; is automatically added to the start of the e-mail address that is displayed in the document. In the Subject box, type the following text to enter an e-mail address in the Cc box, an e-mail address in the Bcc box, and text in the body of the e-mail message that is created when a user clicks the &quot;mailto&quot; hyperlink:

%20Message&cc= ;&bcc= ;&body=.

Note The e-mail address and the subject automatically appear in the Text to display box. To change the text that is displayed in the document, change the text in the Text to display box. Click OK.

To work around this issue if you have already created a hyperlink, follow these steps:  Right-click the &quot;mailto&quot; hyperlink, and then click Edit Hyperlink.</li> In the Subject box, type the following text to enter an e-mail address in the Cc box, an e-mail address in the Bcc box, and text in the body of the e-mail message that is created when a user clicks the &quot;mailto&quot; hyperlink:

%20Message&cc= ;&bcc= ;&body=.

</li> Click OK.</li></ol>

Additional query words: excel2003 excel2k3 xl2003 xl2k3 excel2002 excel2k2 excelxp xl2002 xl2k2 xlxp excel2000 excel2k xl2000 xl2k outlook2003 outlook2k3 ol2003 ol2k3 outlook2002 outlook2k2 outlookxp ol2002 ol2k2 olxp outlook2000 outlook2k ol2000 ol2k powerpoint2003 powerpoint2k3 ppt2003 ppt2k3 powerpoint2002 powerpoint2k2 powerpointxp ppt2002 ppt2k2 pptxp powerpoint2000 powerpoint2k ppt2000 ppt2k publisher2003 publisher2k3 pub2003 pub2k3 publisher2002 publisher2k2 publisherxp pub2000 pub2k pubxp word2003 word2k3 wd2003 wd2k3 word2002 word2k2 wordxp wd2002 wd2k2 wdxp word2000 word2k wd2000 wd2k

Keywords: kbemail kbtshoot kbexpertisebeginner kbprb KB916858

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