Microsoft KB Archive/832624

= Internet Explorer Displays a Blank Page and May Appear to Stop Responding on Windows 2000 =

Article ID: 832624

Article Last Modified on 12/1/2003

-

APPLIES TO


 * Microsoft Internet Explorer 6.0 Service Pack 1, when used with:
 * Microsoft Windows 2000 Standard Edition

-



Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you run Microsoft Internet Explorer 6 Service Pack 1 (SP1) on Microsoft Windows 2000, Internet Explorer may display a blank page and may appear to stop responding (hang).

Note If you press F5 to update the Web page, Internet Explorer may not correctly display the page. This problem does not occur in Microsoft Internet Explorer 6 SP1 when used with Microsoft Windows XP.



CAUSE
This behavior may occur when you load a page that contains frames and the Uniform Resource Locator (URL) contains a long query string.



RESOLUTION
To resolve this problem, install the November 2003 Cumulative Security Update for Internet Explorer.

For additional information about how to obtain this update, click the following article number to view the article in the Microsoft Knowledge Base:

824145 MS03-048: November 2003 Cumulative Security Update for Internet Explorer



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbprb KB832624

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.