Microsoft KB Archive/811353

= FIX: Windows NT Spooler service returns errors that are not valid to SNAPrint service =

Article ID: 811353

Article Last Modified on 9/27/2005

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft Host Integration Server 2000 Service Pack 1

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SYMPTOMS
Under extreme SNAPrint stress conditions (these may vary between environments), the operating system may return various errors to the SNAPrint service that indicate failures in the graphics device interface (GDI) or that cause an access violation in the Unidrv.dll dynamic-link library file.

One error that may occur is an unsuccessful call to the ExtTextOut function and the following 3003 error:

A StartDocPrinter call was not issued

In internal traces, this appears as the following trace statement:

ERROR ExtTextOut errorcode = 3003



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Host Integration Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to obtain the latest service pack for Host Integration Server 2000

Hotfix information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time   Version       Size    File name --  16-May-2003    19:28  5.0.0.913     20,752  Msg5250.dll 16-May-2003   19:28  5.0.0.913    250,128  Ppd3270.dll 16-May-2003   19:28  5.0.0.913    139,536  Ppd5250.dll 16-May-2003   19:28  5.0.0.913     49,424  Prmngext.dll 16-May-2003   19:28  5.0.0.913    209,168  Snacfg.dll 16-May-2003   19:28  5.0.0.913     24,848  Snaxlt.dll 16-May-2003   19:28  5.0.0.913    282,896  Winvprt.dll 16-May-2003   19:28  5.0.0.913     57,616  Pdfcomp.exe 16-May-2003   19:28  5.0.0.913     94,480  Snaprint.exe Note Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was corrected in Microsoft Host Integration Server 2000 Service Pack 2.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB811353

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