Microsoft KB Archive/312858

= &quot;Unsigned Driver&quot; Message in Windows XP When You Connect a Pocket PC Device =

Article ID: 312858

Article Last Modified on 11/14/2003

-

APPLIES TO


 * Microsoft Pocket PC 2002 Software Standard Edition
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

-



This article was previously published under Q312858



SYMPTOMS
When you first connect your Pocket PC-based device to a Windows XP-based computer, you may receive a message that states that the driver software for the Pocket PC &quot;has not passed Windows Logo testing to verify its compatibility with Windows XP&quot;.



CAUSE
This behavior may occur if the driver that is being installed is an unsigned driver that did not go through the Windows testing process.



WORKAROUND
To work around this behavior, do not stop the installation, and click Continue Anyway.



STATUS
This behavior is by design.



MORE INFORMATION
Individual original equipment manufacturers (OEMs) must complete Windows Hardware Driver Qualification testing for all hardware that needs to be officially supported for use with Windows XP. Microsoft recommends that you update Windows XP often to assure that the latest signed drivers are updated in your computer. By doing so, the latest devices can be detected by Windows XP, and this simplifies the device installation process.

Keywords: kbenv kbprb KB312858

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.