Microsoft KB Archive/899494

= You receive error messages when you try to insert or to import a picture in FrontPage or in SharePoint Designer =

Article ID: 899494

Article Last Modified on 6/23/2007

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APPLIES TO


 * Microsoft Office SharePoint Designer 2007
 * Microsoft Office FrontPage 2003
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition

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SYMPTOMS
When you try to insert a picture on a Web page in Microsoft FrontPage or in Microsoft Office SharePoint Designer 2007, the picture is not inserted. Additionally, you receive the following error message:

Could not load file \. This image file format is not supported.

If you try to import the picture in a FrontPage Web site, the picture does not import. Additionally, you receive the following error message:

Server error: The URL ' ' is invalid. It may refer to a nonexistent file or folder, or refer to a valid file or folder that is not in the current Web.



CAUSE
This issue may occur when the file name of the picture contains a pound-sign (#) character.



RESOLUTION
To resolve this issue, remove the pound-sign character from the file name of the picture. For example, rename the picture from the Filename#1.jpg file to the Filename1.jpg file.

To insert a picture on a Web page in FrontPage, follow these steps:
 * 1) On the Insert menu, point to Picture, and then click From File.
 * 2) In the Picture dialog box, right -click the picture, and then click Rename.
 * 3) Type the picture file name without the pound-sign character, and then press ENTER.
 * 4) To insert the picture on the Web page, click the renamed picture, and then click Insert.

To import the picture into a FrontPage Web site or into a SharePoint Designer Web site, follow these steps:
 * 1) On the File menu, click Import.
 * 2) In the Import dialog box, click Add File.
 * 3) In the Add File to Import dialog box, right-click the picture, and then click Rename.
 * 4) Type the picture file name without the pound-sign, and then press ENTER.
 * 5) To import the picture into your FrontPage Web site or your SharePoint Designer Web site, click the renamed picture, and then click Open.
 * 6) In the Import dialog box, click OK.

Additional query words: frontpage2003 fp2003 fp2k3 frontpage2002 fp2002 fp2k2 frontpage2000 fp2000 fp2k kbnoOfficeAlertID SPD2007

Keywords: kberrmsg kbgraphic kbphotos kbimport kbtshoot kbprb KB899494

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