Microsoft KB Archive/918002

= Error message when you try to validate Microsoft Office by using Office Genuine Advantage: &quot;Trial version detected&quot; =

Article ID: 918002

Article Last Modified on 4/25/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Small Business Management Edition 2006
 * Microsoft Office Access 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office OneNote 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2003 with Business Contact Manager
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Project Standard 2003
 * Microsoft Office Project Professional 2003
 * Microsoft Office Visio Standard 2003
 * Microsoft Office Visio Professional 2003
 * Microsoft Office Word 2003
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Project 2002 Professional Edition
 * Microsoft Project 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
When you try to use Office Genuine Advantage to validate a Microsoft Office product that is listed in the &quot;Applies to&quot; section, validation fails. Additionally, you receive one or both of the following error messages:

Error message 1

Trial version detected

Error message 2

Error code: 0x8018102



CAUSE
This issue occurs when the product that you are trying to validate is not a full version. The following trial versions are licensed temporarily for evaluation.

Microsoft Office 2003 trial products

 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft FrontPage 2003
 * Microsoft InfoPath 2003
 * Microsoft OneNote 2003
 * Microsoft Project Standard 2003
 * Microsoft Publisher 2003
 * Microsoft Visio 2003

Microsoft Office XP trial products

 * Microsoft Office XP Professional
 * Microsoft Office XP Standard
 * Microsoft FrontPage 2002
 * Microsoft Project 2002
 * Microsoft Visio Standard 2002
 * Microsoft Visio Professional 2002



RESOLUTION
To resolve this issue, upgrade the trial version of Office to a full version.

Additional query words: Off2003 Office2003 Offxp OfficeXP FP2003 IP2003 ON2003 PRJ2003 PUB2003 VISIO2003

Keywords: kblicensing kbsetup kbtshoot kbexpertisebeginner kbprb KB918002

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