Microsoft KB Archive/142762

= WD: HP DeskJet 560C Prints Dark Colors as Black =

Article ID: 142762

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q142762



SYMPTOMS
When you print a Word document that contains drawing objects on a Hewlett- Packard HP DeskJet 560C printer, any Dark Green or Dark Magenta objects print in black ink.



CAUSE
Most color inkjet printers use black as a component of a color; if the color is dark and the pattern is not diffuse, the color appears black. Some Windows 95 printer drivers include the Image Color Matching (ICM) Option. If this option is not configured correctly, dark-colored objects print in black.



RESOLUTION
To configure this option correctly, use the following steps:
 * 1) On the File menu, click Print.
 * 2) Select the HP DeskJet 560C printer and click Properties.
 * 3) Select ICM.
 * 4) Under the Printout Option, select Color Graphics.
 * 5) Click the Options button.
 * 6) Under Halftoning, select Scatter. (Cluster will also work, but it produces a more "fuzzy" effect.)
 * 7) Click OK until you return to the Print dialog box.

The colors should now print correctly.



MORE INFORMATION
ICM provides improved uniformity between color images displayed within an program and the resulting color of those images from an output device.

Additional query words: word95 word7 7.0 winword 8.0 word8 word97

Keywords: kbprint KB142762

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