Microsoft KB Archive/131123

Road Atlas: System Hangs When Reading Disk from Macintosh

PSS ID Number: Q131123 Article last modified on 10-02-1995

2.01 2.02 2.04

MACINTOSH

= SYMPTOMS =

When you insert a floppy disk, or attempt to access information from a floppy disk while Road Atlas is running, your computer may stop responding (hang).

= RESOLUTION =

Turn off 32-Bit Addressing to prevent this problem. The 32-Bit Addressing option is located in the Control Panels Memory setting section.

For information on how to turn off 32-Bit Addressing, see your Macintosh system documentation.

= MORE INFORMATION =

Macintosh computers using the Power PC computer chip can not turn off 32- Bit Addressing because of the chip design. There is no workaround available for these machines.

Microsoft has confirmed this to be a problem in Automap Road Atlas versions 2.01, 2.02, and 2.04 for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbhw kb3rdparty kbsetup kbenv KBSubcategory: macmm

Additional reference words: auto auto-map automap reference locks hung crash bombed bomb crashed lock locked locked-up freeze Power Mac powerpc

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================================================================ Copyright Microsoft Corporation 1995.