Microsoft KB Archive/150867

PPT4: How to Perform a Clean Reinstallation of PowerPoint 4.0

PSS ID Number: Q150867 Article last modified on 05-16-1998

windows:4.00

MACINTOSH

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The information in this article applies to:

 == Microsoft PowerPoint for Macintosh, version 4.0 == 

= SUMMARY =

If your PowerPoint installation has become damaged, you may want to remove and reinstall PowerPoint. If you don’t completely remove PowerPoint prior to reinstalling, in some cases the problems you are trying to correct will not be eliminated. The following article explains how to set up your computer to do a “clean” installation of PowerPoint. A “clean” installation means that when you install the program, the Setup program will install PowerPoint as if you are installing it for first time. No preferences, extensions, or component files from PowerPoint will be left on your computer.

= MORE INFORMATION =

Use the following steps to perform a “clean” installation of Microsoft PowerPoint 4.0:

NOTE: Do not use this method if you installed Microsoft PowerPoint from Microsoft Office. These steps apply only to the stand-alone version of PowerPoint.

Method 1: Run Setup and then Choose Remove All
  Double-click Microsoft PowerPoint Setup from your original product disks or from the shared network location from which you originally installed PowerPoint. If Setup fails to run in maintenance mode, see the “Troubleshooting” section at the end of this article.   Click the Remove All button. You may see a dialog box with the following message: Are you sure you want to completely remove this application? Click Continue to proceed with the removal.   Just prior to finishing the removal, you may see a dialog box with a message similar to the following: During your installation, Setup replaced or attempted to remove one or more files that were ‘in use’ and therefore couldn’t be directly overwritten or deleted. These files have been moved to the Trash, and can be inspected or deleted at your convenience after the system restarts. Click OK to continue. This message means that the Setup program is unable to remove itself. You may see a message similar to the following: Your installation of Microsoft PowerPoint 4.0 has been successfully removed. Click OK to complete the removal.   Delete the PowerPoint folder and its contents. Make sure that no PowerPoint Presentations or personal files are stored in that location.   Check the Custom Dictionary size.   Open the Microsoft folder. </li>  Click the Custom Dictionary to select it. </li>  Click Get Info from the File menu. </li>  Look at the size field. If zero K on disk is listed, move on to step f. </li>  If the Custom Dictionary is greater than zero K, move the file from the Microsoft folder to a different location on your hard disk. After reinstalling PowerPoint, restore the Custom Dictionary to the Microsoft folder. </li></ol> </li>  Delete the Microsoft folder and its contents. If you have other Microsoft applications on your system, you may have some of the following files within your Microsoft folder: Microsoft Movie Voice Annotation Do not delete these programs, PowerPoint does not install them. Move them to a different folder location and then restore them to the Microsoft Folder after re-installing PowerPoint. NOTE: Microsoft Movie and Voice Annotation are OLE applications. After restoring them to the Microsoft folder, double-click the program icons to reregister these programs. </li>  Remove the remaining files that the Setup program may leave behind. Take a look at Method 2 for a list of files to remove. </li></ol>

Method 2: Drag PowerPoint and its Support Files to the Trash
<ol style="list-style-type: decimal;">  Delete the folder where PowerPoint 4.0 is installed. Make sure that no PowerPoint Presentations or work files are stored there. </li>  Remove the following files: From the Extensions Folder: Apple Event Manager Genigraphics Microsoft Dialog Library Microsoft Find File Library Microsoft Mail Library Microsoft OLE Extension Microsoft OLE Library MTExt Shared Code (folder) Ole Client Dll OLE Reg Dll OLE Server Dll Shared Code Manager Shared Library Manager (Ver. 1.1.2) NOTE: Never delete the Shared Library Manager if the version is 2.0.or greater. To determine the version select the Shared Library Manager, and click Get Info on the File menu. Shared Library Manager 2.x is an integral part of the Open Transport network software. From the Preferences Folder: artgalry.idx artgalry.ini artgalry.thm Cue Card Settings Embedding Preferences Equation Editor Preferences Microsoft Find File (folder) Microsoft Graph Settings (5) Microsoft Help Preferences MSOrgChart Clipboard MSOrgChart Preferences PowerPoint Settings (4) PPC Registration Database Registration Database Shared Code Preferences NOTE: The artgalry.* files are normally not found within the Preferences folder. However, in some cases they may be generated there. From the Fonts Folder: Arial Narrow Book Antiqua Bookman Old Style Century Gothic Century Schoolbook Monotype Corsiva Monotype Sorts MT Extra Wingdings </li></ol>

Run Disk First Aid
Run the Disk First Aid utility to scan the disk drive to which you are installing PowerPoint. The following steps apply to version 7.2 of Disk First Aid. The process may vary slightly depending on which version of Disk First Aid you are using.

<ol style="list-style-type: decimal;">  Start your Macintosh using the Disk Tools disk or the Apple Macintosh compact disc. (You can start you Macintosh directly from the Disk Tools disk or the Apple Macintosh compact disc–that is, there is a System Folder located on the disk that your Macintosh can use.) If you run Disk First Aid without starting from the Disk Tools disk or your Apple Macintosh compact disc, Disk First Aid will not allow you to repair any problems. Start Up From the Compact Disc: <ol style="list-style-type: lower-alpha;">  Insert your Apple Macintosh compact disc. </li>  On the Special menu, click Restart. </li>  Hold down the following key combination: OPTION+COMMAND+SHIFT+DELETE This key combination tells your computer to ignore SCSI ID 0 and look for a startup device at the next SCSI location. Normally, your compact disc device is found next at SCSI ID 3. NOTE: On some systems, you can start your computer from the compact disc by holding down the C key. </li>  Release the keys when the “Happy Macintosh” icon appears. If you continue to hold the keys down, your hard disk drive will not mount and you must restart. </li></ol>

Start Up From the Disk Tools Disk: <ol style="list-style-type: lower-alpha;">  On the Special menu, click Restart. </li>  Place the Disk Tools disk in the floppy disk drive. If the disk is ejected prior to restarting, push the disk back into the drive. </li></ol> </li>  Make sure you have booted from the floppy disk or compact disc. Drag the compact disc or floppy disk icon to the Trash. If the disk or disc is ejected, the floppy or compact disc was not your active system software. Repeat the process until your active system is the System Folder located on the floppy or CD-ROM disk. </li> <li> Start Disk First Aid. Disk First Aid is found in the Utilities folder within your Apple Macintosh CD. If you are starting from Disk Tools, Disk First is normally found on the root level of the disk. </li> <li> Click the volume you would like to repair. Multiple volumes can be selected by holding down the SHIFT key. </li> <li> Click the Repair button. Make sure that file sharing is turned off. If file sharing is enabled, you may not be able to repair the volume. </li> <li> When Disk First Aid is finished repairing, click Quit on the File menu. </li></ol>

Rebuild the Desktop
If you are running System 7.5.x, use the following steps to perform a clean rebuild of the Desktop:

<ol style="list-style-type: decimal;"> <li> Use the Extensions Manager control panel to save a record of the extensions that are currently activated: <ol style="list-style-type: lower-alpha;"> <li> Open the Extensions Manager control panel. </li> <li> Click the Sets menu, and click Save Set. </li> <li> When the Save Set dialog box is opened, type a name for your currently selected extensions (for example, ‘My Extensions’). When you close the dialog box, the name of your set is added to the Sets pop-up menu. </li></ol> </li> <li> To turn off all extensions, open the Sets pop-up menu again, and choose All Off. </li> <li> Select the Macintosh Easy Open check box (make sure that there is a check mark in the check box). </li> <li> Restart the computer while holding down the OPTION and COMMAND keys. This should bring up a dialog box with a message similar to the following: Are you sure you want to rebuild the desktop file on the disk ? Release the keys and click OK. </li> <li> When the desktop is rebuilt, click the Apple menu, and click Control Panels. </li> <li> Open the Extensions Manager control panel. </li> <li> Turn your extensions back on, click the Sets menu, and click the name you gave your set of extensions in step 1 (for example, ‘My Extensions’). </li> <li> Restart your computer to activate your extension set. </li></ol>

If you are running an older version of System 7, follow step 4.

Reinstall PowerPoint
<ol style="list-style-type: decimal;"> <li> Start the computer with extensions disabled. To do this, restart the computer while holding down the SHIFT key. You should see the following message: Welcome to Macintosh. Extensions Off. Repeat step 1 until you see the Extensions Off message. NOTE: If you are installing from a network, you will need to enable your network extensions and control panels. </li> <li> Insert installation Disk 1. </li> <li> Double-click the Microsoft PowerPoint Setup icon. </li> <li> You should see a series dialog boxes similar to the following: <ol style="list-style-type: lower-alpha;"> <li> Welcome to Microsoft PowerPoint 4.0 Setup. Click OK when ready to continue. </li> <li> Enter your Name and Organization. OK will remain gray until you enter your name. Click OK when you are ready to continue. </li> <li> Confirm Name and Organization information. Click OK when ready to continue. Your product identification number will be displayed. After PowerPoint is installed, you can access this identification number by clicking the About command on the Apple Menu. </li> <li> Click OK when ready to continue. </li> <li> Select a destination folder for PowerPoint. Click the Setup button after specifying the desired location for PowerPoint. </li> <li> Choose the type of installation. The following three choices are available: Typical, Complete/Custom, or Minimum. To make a selection, click the icon to the left of the installation description. TIP: Before you continue, verify that the Install Folder location is correct. To modify this location, click the Change folder button. </li> <li> Select the version of PowerPoint you want to install. The three options are: PowerPoint for Power Macintosh, PowerPoint for Macintosh, and PowerPoint for Macintosh and Power Macintosh. The recommend selection for your computer should be the default. To change the default, click the button to the left of the desired option, and then click OK to continue. NOTE: If you are installing the 680x0 only version of PowerPoint you will not see this screen. </li> <li> If you chose Complete/Custom next you should see an options list. By default, all options are selected. To remove an option, clear the box next to the item. NOTE: You will not see the options list if you selected a Typical or Minimum installation. </li> <li> To automatically update your graphs, click the Yes button. (When you click this button, graphs in your documents will be updated automatically to Microsoft Graph 5.0.) </li> <li> Select the dictionary you would like to install. Click the button to the left of the desired dictionary. Click OK. Setup will then verify if adequate disk space exists. If adequate disk space is available, Setup will start copying files to your hard drive. </li></ol> </li> <li> After Setup is complete, click Restart. </li></ol>

Troubleshooting
If Setup fails to start maintenance mode, one of the following conditions may be true:


 * You are running Setup from a set of disks different from the set used to originally install the product. Obtain the original disks and run Setup again.
 * Your desktop file is damaged and the Setup program cannot find the Microsoft PowerPoint Setup and Microsoft PowerPoint Setup Data files. Go to the “Rebuild the Desktop” section of this article and follow the steps to rebuild your desktop file.
 * Your Microsoft PowerPoint Setup and Microsoft PowerPoint Setup Data files have been moved or deleted from the Setup folder. If the Microsoft PowerPoint Setup and Microsoft PowerPoint Setup Data files are missing, maintenance mode will not function. If this happened to your computer, you will need to remove all the PowerPoint files by hand. For steps to do this see “Method 2: Drag PowerPoint and its support files to the trash” in the “Remove PowerPoint” section of this article.

= Additional query words: 4.00 kbsetup powerpt powerpnt ppt4 m_powerpt =

Keywords : kbsetup Version : windows:4.00 Platform : MACINTOSH Hardware : MAC Issue type : kbhowto ============================================================================= Copyright Microsoft Corporation 1998.