Microsoft KB Archive/823772

= Event IDs 1000, 8193, or 4609 in the Windows XP Application Event Log =

PSS ID Number: 823772

Article Last Modified on 11/4/2003

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The information in this article applies to:


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
On Windows XP-based computers, you may receive any of the following event messages in the application event log:Event Source: Application Error

Event Category: None

Event ID: 1000

Date: MM/DD/YYYY

Time:

User: N/A

Description:

Faulting application explorer.exe, version 6.0.2600.0, faulting module shlwapi.dll, version 6.0.2600.0, fault address 0x00003193.-or-Event Type: Error

Event Source: Application Error

Event Category: None

Event ID: 1000

Date: MM/DD/YYYY

Time:

User: N/A

Description:

Faulting application iexplore.exe, version 6.0.2600.0, faulting module browseui.dll, version 6.0.2600.0, fault address 0x0000d09b.-or-Event Type: Error

Event Source: VSS

Event Category: None

Event ID: 8193

Date: MM/DD/YYYY

Time:

User: N/A

Description:

Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.-or-Event Type: Error

Event Source: EventSystem

Event Category: (50)

Event ID: 4609

Date: MM/DD/YYYY

Time:

User: N/A

Description:

The COM+ Event System detected a bad return code during its internal processing.

HRESULT was 8007043C from line 44 of d:\nt\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.



CAUSE
This behavior may occur if the Windows XP system files are damaged.



RESOLUTION
To resolve this issue, repair the Windows XP installation. To do so, follow these steps:  Set your CD-ROM drive as the first priority boot device in your computer's BIOS. For information about how change the BIOS settings, see your computer documentation or contact the manufacturer of your computer. Insert the Windows XP CD into your CD-ROM drive, and then restart your computer. Press any key to use the Windows XP CD to start your computer when you are prompted with the following message:

Press any key to boot from CD

 When you start your computer with the Windows XP CD, Setup verifies your hardware. When you are prompted with the following options, press ENTER:  To set up Windows XP now, press ENTER. To repair a Windows XP installation using Recovery Console, press R.</li> To quit Setup without installing Windows XP, press F3.</li></ul>

Note Do not press R.</li> Press F8 to accept the Licensing Agreement.</li> When your current Windows XP installation appears in a box that contains the following options, press R: <ul> To repair the selected Windows XP installation, press R.</li> To continue installing a fresh copy of Windows XP without repairing, press ESC.</li></ul> </li></ol>

Windows XP Setup automatically repairs your installation of Windows XP.

Additional query words: corrupt core corrupted corruption system

Keywords: kbenv kbsetup kbprb KB823772

Technology: kbWinXPHome kbWinXPHomeSearch kbWinXPPro kbWinXPProSearch kbWinXPSearch

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