Microsoft KB Archive/266138

= IntelliPoint: Pointer Disappears When You Send an E-mail Message =

Article ID: 266138

Article Last Modified on 11/24/2003

-

APPLIES TO


 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.1
 * Microsoft IntelliPoint 2.2
 * Microsoft IntelliPoint 3.0
 * Microsoft IntelliPoint 3.1

-



This article was previously published under Q266138



SYMPTOMS
If you use Microsoft Word 2000 as the e-mail editor in Microsoft Outlook 2000, the pointer may disappear when you send an e-mail message.



CAUSE
This behavior can occur if both of the following conditions are true:
 * The Vanish feature of the IntelliPoint software is enabled.
 * You press CTRL+S on the keyboard to send an e-mail message.



RESOLUTION
To resolve this issue, click Send to send an e-mail message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To work around this issue, disable the Vanish feature in the IntelliPoint software:

 Click Start, point to Settings, and then click Control Panel. Double-click Mouse.  Use the appropriate method for your version of the IntelliPoint software.

IntelliPoint 3.0 and Later
On the Pointer Options tab, click to clear the Hide pointer while typing check box under Vanish.

IntelliPoint 2.x
On the Visibility tab, click to clear the Hide pointer while typing check box under Vanish.  Click OK.

Additional query words: 2.00 2.10 2.20 3.00 3.10 intelli point mouse cursor arrow missing gone

Keywords: kbbug kbinterop kbhardware kbpending KB266138

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.