Microsoft KB Archive/174262

= Microsoft Knowledge Base =

Frequently Visited Web Sites Appear Incorrectly
Last reviewed: September 24, 1997

Article ID: Q174262

The information in this article applies to:


 * The Microsoft Network, versions 1.3, 2.0, 2.5
 * Microsoft Internet Explorer versions 3.0, 3.01, 3.02 for Windows 95

SYMPTOMS
When you are using MSN, The Microsoft Network, you may experience either of the following symptoms:


 * Some frequently visited Web sites may not be loaded properly.
 * Your computer may have low free disk space, even though you have not installed any new software.

CAUSE
This behavior can occur if the Internet Explorer cache folder contains too many files, or contains damaged files.

RESOLUTION
To resolve this behavior, empty the Internet Explorer cache folder. To do so, use the following steps:


 * 1) Right-click the The Internet icon on the desktop, and then click Properties.
 * 2) On the Navigation tab, click Clear History.
 * 3) When you are prompted to delete all items from your History folder, click Yes.
 * 4) On the Advanced tab, click Settings, and then click Empty Folder.
 * 5) When you are prompted to delete all files in the Temporary Internet Files folder, click Yes.
 * 6) Click OK, and then click OK.

For additional information about the Internet Explorer cache, see the following articles in the Microsoft Knowledge Base:

ARTICLE ID: Q153485 TITLE    : How Internet Explorer 3.x Caches Web Pages

ARTICLE ID: Q160158 TITLE    : "Wininet.dll IPF" Error Message Using MSN

ARTICLE ID: Q157729 TITLE    : How to Clear Cached Address Entries in Internet Explorer

ARTICLE ID: Q158769 TITLE    : Emptying Temporary Internet Files Folder Leaves Cookie Files