Microsoft KB Archive/922002

= The Server for NFS service stops responding and you receive a Stop error message on a Windows Server 2003 R2-based computer that has Microsoft Services for NFS and McAfee VirusScan Enterprise 8.0i installed =

Article ID: 922002

Article Last Modified on 3/28/2007

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APPLIES TO


 * Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Standard x64 Edition
 * Microsoft Windows Server 2003 R2 Enterprise x64 Edition
 * Microsoft Windows Server 2003 R2 Datacenter x64 Edition

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SYMPTOMS
Consider the following scenario:
 * You install the Server for Network File System (NFS) component of Microsoft Services for NFS on a computer that is running Windows Server 2003 R2.
 * You install McAfee VirusScan Enterprise 8.0i on the computer.
 * When the Windows Server 2003 R2 operating system starts, the Server for NFS service is started before McAfee VirusScan Enterprise 8.0i.

In this scenario, the Server for NFS service stops responding. Additionally, you receive a &quot;STOP: 0x0000007E&quot; error when you try to stop the unresponsive Server for NFS service.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 R2 to install this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: CM 59145 hung hang blue screen

Keywords: kbwinserv2003sp2fix kbwinserv2003presp2fix kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB922002

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