Microsoft KB Archive/239260

= Works Suite: Unable to Use a Works .Wdb File as Mail Merge Data for a Word Document =

Article ID: 239260

Article Last Modified on 1/25/2007

-

APPLIES TO


 * Microsoft Works Suite 2001
 * Microsoft Works Suite 2000

-



This article was previously published under Q239260



SYMPTOMS
When you attempt to use a Microsoft Works 2000 Database or a Microsoft Works 2001 Database as a mail merge database for a Microsoft Word document, you may receive the following message in the Mail Merge Helper:

Data fields must be separated from each other by a character called a field delimiter. Similarly, data records must be separated by a record delimiter. Use the lists below to select the appropriate delimiter.

In addition, the data in the Preview box contains non-standard characters.

After you click OK and then click Insert Merge Field on the Mail Merge toolbar, the field name that appears contains non-standard characters.



CAUSE
This behavior can occur if you attempt to use the Word Mail Merge Helper to merge the Works Database.



RESOLUTION
To use a Works Database as mail merge data for a Word document:
 * 1) Use the Works Task Launcher to start Microsoft Word.
 * 2) On the Tools menu, point to Mail Merge, and then click Document Type.
 * 3) Select a document type (for example, Form Letter), and then click OK.
 * 4) In the Open Data Source dialog box, click Merge information from another type of file.
 * 5) In the Files of type box, select Microsoft Works database(*.wdb).
 * 6) Browse to find the .wdb file that you want to use, and then click Open.
 * 7) On the Mail Merge toolbar, click Insert Merge Field to insert the data fields that you want to merge.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbwwaddin w_works works2K w2001

Keywords: kbbug kbpending KB239260

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.