Microsoft KB Archive/936089

= Error message when you try to apply hotfix 911996 on a computer that is running Live Communication Server 2005 (SP1): &quot;Service 'Microsoft Office Live Communication Server 2005 Address Book Service' (ABServer) failed to start&quot; =

Article ID: 936089

Article Last Modified on 4/24/2007

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APPLIES TO


 * Microsoft Office Live Communications Server 2005 Enterprise Edition
 * Microsoft Office Live Communications Server 2005 Standard Edition

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SYMPTOMS
When you try to apply hotfix 911996 on a computer that is running Microsoft Office Live Communication Server 2005 Service Pack 1 (SP1), you receive the following error message:

Service 'Microsoft Office Live Communication Server 2005 Address Book Service' (ABServer) failed to start. Verify that you have sufficient privileges to start system services.



CAUSE
This issue occurs if you do not activate the Address Book Service after you install the Address Book Service.



RESOLUTION
To resolve this issue, activate the Address Book Service.

For more information about how to activate the Address Book Service, see the &quot;Installing and Activating Address Book Service&quot; section of the &quot;Microsoft Office Live Communications Server 2005 Address Book Service Planning and Deployment Guide.&quot; To view the guide, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/office/livecomm/library/abs/lcsabs_6.mspx

Keywords: kbexpertiseinter kbtshoot kberrmsg kbprb KB936089

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