Microsoft KB Archive/193766

= SMS: Despooler Reports Out of Disk Space in Event Log =

Article ID: 193766

Article Last Modified on 6/14/2005

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q193766



SYMPTOMS
When redistributing a package, despooler may report out of disk space in the application event log (Event 109) even though there is sufficient disk space. In addition, the package will not be copied to the distribution point.



CAUSE
This problem may occur if a file that already exists in the distribution share point is open or in use when that file is being recopied.



WORKAROUND
Restarting the computer that contains the open file will clear file contention issues. If the problem occurs again, it may be necessary to troubleshoot conflicts with backup software, antivirus software, and the file system.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.



MORE INFORMATION
The following event will appear in the Windows NT application event log: Event 109 Failed to install package. There isn't sufficient disk space on package server \\\\. Disk space available on that server is megabytes, space required is megabytes. Note that , , and  above will be the name of your server, your package distribution share, and the ID of the package you are sending.

Also note that the amount of disk space required and disk space available is reported as null, or blank.

In the despooler log file, Despool.log, an error similar to the following error will be logged: ~Copying E:\_S M0000.TMP\filename.EXE to  E:\SMS_PKGE\DOG0005D\filename.EXE, Failed, Win32 Error = 32 $$>SMS_DESPOOLER> This error identifies the file that could not be copied. Win32 Error 32 indicates that the process cannot access the file because it is being used by another process. The file is in use.

Event 109 should indicate that there is a file contention error, or that the file is in use, not that there is a disk space problem.

Additional query words: prodsms anti virus

Keywords: kbbug kbdespooler KB193766

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