Microsoft KB Archive/268501

= BUG: OLE DB Provider for OLAP Does Not Return Certain Children in PivotTable Service =

Article ID: 268501

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft SQL Server OLAP Services

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This article was previously published under Q268501



BUG #: 9447 (plato7x)



SYMPTOMS
The OLE DB Provider for OLAP Services does not return the children for certain members when you drill through the data with a client (PivotTable Service). This only happens on Microsoft Windows 95-based computers or Microsoft Windows 98-based computers that have the Regional Settings set to Danish.

The following error message occurs in the PivotTable Service of Microsoft Excel 2000 instead of showing the children:

Cannot show or hide detail for this selection.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SQL Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time      Version         Size      File name      Platform

06/20/2000  5:09 AM   7.0.1462.0619   1148 KB     Msolap.dll   Intel 06/20/2000  5:09 AM   7.0.1462.0619     46 KB    Msolapr.dll   Intel 06/20/2000  5:09 AM   7.0.1462.0619    621 KB   Msmdgdrv.dll   Intel 06/20/2000  5:09 AM   7.0.1462.0619    933 KB    Msmdsrv.exe   Intel 06/20/2000  5:09 AM   7.0.1462.0619    223 KB   Msmdcube.dll   Intel NOTE: Due to file dependencies, the most recent hotfix or feature that contains the preceding files may also contain additional files.



WORKAROUND
To work around this problem, use either of the following:
 * Use a Microsoft Windows NT 4.0-based computer or a Microsoft Windows 2000-based computer as the platform for the client.

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 * Set the computer's Regional Settings to English.



STATUS
Microsoft has confirmed this to be a problem in SQL Server OLAP Services version 7.0.

Additional query words: win win95 win98 win9x 9 9x winnt

Keywords: kbbug kbfix kbqfe KB268501

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