Microsoft KB Archive/197041

= Encarta Encyclopedia 99: Video Clips Are Not Played Smoothly =

Article ID: 197041

Article Last Modified on 7/2/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q197041



SYMPTOMS
When you play a video clip in Microsoft Encarta Encyclopedia 99, video playback may be choppy or start and stop at random intervals.



CAUSE
This behavior can occur if either of the following conditions are true:


 * The clock speed of the microprocessor installed in your computer is 333 MHz or faster and you are using an Intel Indeo video codec earlier than version 5.06.
 * You installed DirectX 6.0 and are using the Intel Indeo video codec version 5.06.



RESOLUTION
To resolve this issue, download and install the latest Intel Indeo video codec from the following Intel Web site:

http://developer.intel.com/design/index.htm

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Additional query words: multi multi-media media mm enc99 avi movie jerky

Keywords: kb3rdparty kbdisplay kbprb KB197041

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