Microsoft KB Archive/308372

= INFO: Logon Failure to Passport Returns &quot;f= &quot; Error on the Query String =

Article ID: 308372

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Passport 1.4
 * Microsoft Passport Network 3.0
 * Microsoft Passport Network 3.0

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This article was previously published under Q308372



SUMMARY
The &quot;f= &quot; error on the query string indicates that there may be a problem with the Passport network encryption operations. See the &quot;More Information&quot; section for the description of the error and corrective action to take. If you have questions, contact the DotNet Services Developer Support at the following email address:

nfssup@microsoft.com



MORE INFORMATION
The f values that are returned on the query string in the browser Address bar typically indicate that there are problems with the Passport network. Possible values are listed in the following table which points to some of these problems: --- Partner Return     Name                 Description of Error Error on Query String --- f=1                BAD_REQUEST          Domain database received a partial request, Site ID did not match. --- f=2                OFFLINE              Domain database is offline and cannot service requests. --- f=3                TIMEOUT              Request to Domain database timed out. --- f=4                LOCKED               User's account is locked, and user is not signed in (or both). --- f=5                NO_PROFILE           Profile type not available (wallet                                         or other extended profile not                                         present). --- f=6                DISASTER             The logon server has determined that some (although not all) of                                        of the network servers that are responsible for performing the steps of the authentication checks are currently down, and the logon server timed out trying to                                        reach them. If f=6 occurs, the user will never be authenticated and no valid t and p will be on                                        the query string. If this error is received, consider switching your site to stand-alone mode. --- f=7               INVALID_KEY           Ticket or Profile cookie was encrypted using invalid key and cannot be decrypted. To resolve this, reinstall key correctly. --- f=8               (no internal          Error in parsing or processing the                   resource name)        participant's XML site configuration data on the network side. To resolve this, pass a                                         valid SVC parameter (for example,                                         Mail). --- f=9               (no internal          Uncategorized or unhandled                   resource name)        exception. Escalate to Passport Ops. --- f=10              (no internal          Site attempted to specify KPP=2,                   resource name)        3, or 4 in call to logon server, but was not configured to use Kids Passport. To resolve, provision your site as a Kids site. --- f=11              USER_CANCELLED        The user clicked cancel on the logon UI. This issue is especially important for Windows XP                                         compatibility. If the error is not caught on the participant's RU, the user remains in an infinite loop where the logon UI continues to appear and permits the user no                                         way out. Message the user if PP                                          logon is required. --- f=12             (no internal           When using SecLvl 10 or 100, RU                  resource name)         must be SSL. ---

Keywords: kbinfo KB308372

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