Microsoft KB Archive/277677

= Resource Conflict May Occur on Computer with 4 GB of Memory =

PSS ID Number: 277677

Article Last Modified on 5/14/2003

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The information in this article applies to:


 * Microsoft Windows NT Workstation 4.0 SP1
 * Microsoft Windows NT Workstation 4.0 SP2
 * Microsoft Windows NT Workstation 4.0 SP3
 * Microsoft Windows NT Workstation 4.0 SP4
 * Microsoft Windows NT Workstation 4.0 SP5
 * Microsoft Windows NT Workstation 4.0 SP6
 * Microsoft Windows NT Workstation 4.0 SP6a
 * Microsoft Windows NT Server 4.0 SP1
 * Microsoft Windows NT Server 4.0 SP2
 * Microsoft Windows NT Server 4.0 SP3
 * Microsoft Windows NT Server 4.0 SP4
 * Microsoft Windows NT Server 4.0 SP5
 * Microsoft Windows NT Server 4.0 SP6
 * Microsoft Windows NT Server 4.0 SP6a
 * Microsoft Windows NT Server, Enterprise Edition 4.0 SP4
 * Microsoft Windows NT Server, Enterprise Edition 4.0 SP5
 * Microsoft Windows NT Server, Enterprise Edition 4.0 SP6
 * Microsoft Windows NT Server, Enterprise Edition 4.0 SP6a

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This article was previously published under Q277677



SYMPTOMS
When you run Windows NT 4.0 on a computer with four gigabytes (GB) of memory, a resource conflict may occur and cause an internal network adapter to stop working.



CAUSE
Windows NT 4.0 reserves one additional page mistakenly. When this occurs, a resource conflict may be generated.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time    Size     File name  Platform --  10/26/00  04:51p  156,496  Ntldr      Intel



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbQFE KB277677

Technology: kbWinNT400search kbWinNTS400search kbWinNTS400sp1 kbWinNTS400sp2 kbWinNTS400sp3 kbWinNTS400sp4 kbWinNTS400sp5 kbWinNTS400sp6 kbWinNTsearch kbWinNTSEnt400sp4 kbWinNTSEnt400sp5 kbWinNTSEnt400sp6 kbWinNTSEnt400SP6a kbWinNTSEntSearch kbWinNTSsearch kbWinNTW400search kbWinNTW400sp1 kbWinNTW400sp2 kbWinNTW400sp3 kbWinNTW400sp4 kbWinNTW400sp5 kbWinNTW400sp6 kbWinNTW400SP6a kbWinNTWsearch

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