Microsoft KB Archive/182405

= OL98: Utility to Fix WinCE 2.0 Synchronizing Errors =

Article ID: 182405

Article Last Modified on 8/9/2004

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q182405



SUMMARY
Calfix.exe is a utility to fix problems in a Microsoft Outlook 98 Calendar caused by synchronizing a WinCE 2.0 device with an early beta of Outlook 98 running Corporate/Workgroup support and using Microsoft Exchange Server. This problem only occurs as a result of using the early beta release of Outlook 98.

The following file is available for download from the Microsoft Download Center:

Download Cecalfix.exe now

Release Date: March 1998

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The following is the contents of the Readme.txt for Calfix.exe. This file corrects synchronization problems which may occur if you used an early beta version of Outlook 98 with the Corporate Workgroup installation option, in a Microsoft Exchange Server environment, on a WinCE 2.0 handheld device. The readme is included in the Cecalfix.exe file.  Microsoft Outlook 98 README for Calfix.exe March 1998 (c) Copyright Microsoft Corporation, 1998

INTRODUCTION

This utility is designed to correct synchronization problems which may occur if you used an early beta version of Microsoft Outlook 98 with the Corporate Workgroup installation option, in a Microsoft Exchange Server configuration, on a WinCE 2.0 handheld device. It should not be used for any other purpose.

Cecalfix.exe contains the following files:

Calfix.exe    137,663 Bytes Readme.txt    Information and instructions

SYMPTOMS

Running HPC Explorer 1.1 or WinCE Services 2.0 ActiveSync while using Beta 2.2 or earlier builds of Outlook 98 and Exchange may cause some items in the calendar to be corrupted. If this happens, Synchronization Log messages containing the following error appear in the deleted items folder soon after making a change in the calendar:

18:41:48 Synchronizing Folder 'Calendar' 18:41:49 Error synchronizing message 'FW: Channel Bar UI: Closing Issues' 18:41:49       [80070057-0-0-323]   18:41:49       116 item(s) updated in online folder 18:41:49 Error synchronizing folder 18:41:49       [80070057-0-0-323]

Outlook 98 builds after build 8.5.5017.0 prevent calendar items from being corrupted. To determine the build you are using, select About Microsoft Outlook on the Help menu. The cause of the problem will be fixed in WinCE services 2.1, which will be available through the supplier of your WinCE handheld device.

Side effects of the synchronization error include: - Appointment reminders repeatedly fire when starting Outlook even though they have been dismissed, or appointments not firing at all.

- Delegates or other machines running Outlook against the same Microsoft Exchange Server Mailbox see an out of date calendar.

- Server Free/Busy information is out of date.

Important: You should only run CalFix.exe to fix the problem if there are Synchronization Logs containing the above error appearing in the Outlook Deleted Items folder.

INSTRUCTIONS

1. If WinCE 2.0 or HPCE 1.1 is Explorer is installed with an Outlook build later than 8.5.5017.0, Outlook does not use the calendar from the local store and CalFix will not be able to fix the problem. Use Add/Remove Programs in Control Panel to uninstall the WinCE services 2.0 or HPCE1.1 and restart Outlook before running the calendar fix tool.

2. Run Outlook 98 online to your Microsoft Exchange Server Mailbox.

3. Run Calfix.exe

4. Click Scan without selecting either check box to look for corrupted items.

5. If you receive the message, "ERROR: You can run this program only  online with OST configured," go back to Step 1 and ensure that you uninstalled the WinCE software.

6. If Calfix.exe finds corrupted items, select the Fix Known Corrupted Properties check box and click Scan again.

7. If Calfix.exe fixes the same number of corrupted items as it finds, you are done. Deselect the Fix Known Corrupted Properties checkbox and click Scan again to double-check.

8. If there are items with unknown corrupted properties, the only way to  fix the calendar is to delete these items. If you want to keep these items, make a record of them before running the tool with the "Delete  items with unknown corrupted properties" option selected so you can recreate them manually afterwards.

9. Select the "Delete items with unknown corrupted properties" option and click Scan again.

Old appointment reminders may start appearing during this process. When you are finished and have dismissed those, the calendar should start working normally.

--- SUPPORT ---

Your use or modification of Calfix.exe is at your own risk. Microsoft provides the content of Calfix.exe "as is" without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. Microsoft does not support modifications to Calfix.exe or its contents to suit specific customer requirements.

Additional query words: tool corrupted HPC ActivSync

Keywords: kbinfo kbdownload kbgraphxlinkcritical kbfile KB182405

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