Microsoft KB Archive/307441

= OL2000: E-mail Message Appears to Be Sent from Delegate =

Article ID: 307441

Article Last Modified on 10/3/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q307441





SYMPTOMS
When a delegate attempts to send an e-mail message on behalf of the owner of a mailbox, the e-mail message may appear to be sent from the delegate rather than on behalf of the owner.

This issue can occur in the following situation:
 * 1) The owner of a mailbox creates an e-mail message and saves it to their Drafts folder.
 * 2) The delegate opens that e-mail message from the owner's Drafts folder.
 * 3) The delegate confirms that the From field lists the owner, and then sends the e-mail message.



WORKAROUND
To work around this issue, have the delegate move the e-mail message to another folder. To do this, have the delegate follow these steps:
 * 1) The delegate selects the e-mail message in the owner's Drafts Folder.
 * 2) On the Edit menu, the delegate clicks Move to Folder.
 * 3) The delegate selects their own Drafts folder.
 * 4) The delegate confirms that the From field lists the owner's name.
 * 5) The delegate sends the e-mail message.

This ensures that the e-mail message is sent on behalf of the owner.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K wrong manager owner s

Keywords: kbbug kbpending KB307441

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