Microsoft KB Archive/154626

{| = XADM: Err Msg: Extension 'SMTP' Could Not Be Loaded =
 * width="100%"|

Last reviewed: April 3, 1997

Article ID: Q154626 The information in this article applies to:
 * Microsoft Exchange Server, version 4.0

SYMPTOMS
You receive the following error message when attempting to look at the property page for the Internet Mail Connector or the MS Mail Connector in the Exchange Administrator program:

Extension 'SMTP' could not be loaded.

The specified module could not be found.

Microsoft Windows NT  ID no:  0xc002007e

Abort, Retry, Ignore You receive the following error message when attempting to look at the properties on the MSMail Connector: Extension 'MS' could not be loaded.

The specified module could not be found.

Microsoft Windows NT  ID no:  0xc002007e

CAUSE
This occurs when the Exchsrvr\Add-Ins subdirectory is not shared or does not have the correct permissions.

MORE INFORMATION
When Microsoft Exchange Server is installed, some of the subdirectories of the Exchsrvr directory are shared. For more information on the default Microsoft Exchange Server shares and permissions, please see the following article in the Microsoft Knowledge Base:

Article ID: Q147376

TITLE    : XADM: Names and Permissions of Exchange Server Shares This error can also occur if the Microsoft Exchange Service Account or the Everyone group has had the "Access this computer from network" user rights policy removed in the Windows NT User Manager for Domains.

RESOLUTION
Ensure that the Exchsrvr\Add-ins subdirectory is shared and that the proper permissions are granted.
 * }