Microsoft KB Archive/132672

Windows 95 Setup Hangs After License Agreement

PSS ID Number: Q132672 Article last modified on 08-21-1995

95

WINDOWS

= SYMPTOMS =

During Windows 95 Setup, the system may stop responding (hang) or restart after the confirmation of the license agreement.

= CAUSE =

This problem occurs because Setup may trigger virus-detection code contained within the BIOS of some computers. If the built-in virus detection software is enabled, Setup may hang.

= RESOLUTION =

To resolve this problem, disable the virus warning or detection option in the BIOS of your computer.

= MORE INFORMATION =

The following computer has been found to display this problem:

Acma Pentium 120 computer - Award Modular BIOS v4.50G, copyright 1994-1995, Award Software - 586 PCI Green BIOS 52xver.A

KBCategory: kbsetup kbhw KBSubcategory: posfest win95

Additional reference words: 95 virus anti-virus cmos

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Copyright Microsoft Corporation 1995.