Microsoft KB Archive/121797

= PC WSPlus: Standard Response Buttons Unavailable =

Article ID: 121797

Article Last Modified on 8/16/2005

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APPLIES TO


 * Microsoft Schedule+ 1.0 Standard Edition
 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.2

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This article was previously published under Q121797



SYMPTOMS
If a meeting request is received and the header of the message is incomplete or is missing, any or all of the standard response buttons listed in the [Custom Messages] section of the MSMAIL.INI file may not be complete.



CAUSE
When Schedule+ version 1.0 is installed, it writes the following lines into the [Custom Messages] section of the MSMAIL.INI: IPM.Microsoft Schedule.MtgReq=3.0 ;;;;SchedMsg.DLL;;1111100000000000;;;;

IPM.Microsoft Schedule.MtgRespP=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;

IPM.Microsoft Schedule.MtgRespN=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;

IPM.Microsoft Schedule.MtgRespA=3.0;;;;SchedMsg.DLL;;1100100000000000;;;;

IPM.Microsoft Schedule.MtgCncl=3.0 ;;;;SchedMsg.DLL;;1100100000000000;;;; If these lines are not in the recipient's MSMAIL.INI file, the header information and the buttons will not be available. If the lines are in the MSMAIL.INI file and are later removed, any undeleted meeting request messages will still be present and uncorrupted, but the header information and buttons will be unavailable.



RESOLUTION
Check the MSMAIL.INI file on the recipient's computer. If the above lines are missing, add them to the MSMAIL.INI file. If this is unsuccessful, it is possible that the SCHEDMSG.DLL file in the Windows subdirectory has been corrupted.

Additional query words: schedule plus 1.00

Keywords: KB121797

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