Microsoft KB Archive/190745

= Manager Does Not Show Details View for TN3270 and Print Server =

Article ID: 190745

Article Last Modified on 10/24/2003

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APPLIES TO


 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1

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This article was previously published under Q190745



SYMPTOMS
Manager may not show details view for TN3270 and Print Server in the right pane of Manager under some conditions.



CAUSE
The TN3270 service, Print service, SNA Server service, TN5250 service, and Shared Folder service all use the NetBIOS name of the SNA Server as their identifier. This name is used to find the list view settings, so changing the TN3270 setting affected the Shared Folder and Print service settings as well, making them invalid.



RESOLUTION
Microsoft has confirmed this to be a problem in SNA Server version 4.0 and 4.0 SP1. This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix KB190745

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