Microsoft KB Archive/289119

= An inserted TIFF graphic image is the wrong color or displayed as a red &quot;X&quot; in Publisher =

Article ID: 289119

Article Last Modified on 10/29/2004

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APPLIES TO


 * Microsoft Publisher 2002 Standard Edition

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This article was previously published under Q289119





SYMPTOMS
When you insert a TIFF graphic into your publication, you may notice that the colors that are displayed for that image are the wrong hue, too light, too dark, or represented by a red &quot;X&quot;.

When you print the TIFF (Tagged Image File Format) graphic, it is printed the same way that it is displayed.



CAUSE
Publisher 2002 is not capable of rendering any 16-bit/channel TIFF files (64-bit CMYK TIFF files or 48-bit RGB TIFF files). Publisher 2002 and Office XP currently do not support the insertion of 16-bit/channel TIFF files (64-bit CMYK TIFF files or 48-bit RGB TIFF files).



WORKAROUND
To work around this problem, you can insert an 8-bit/channel TIFF image (32-bit CMYK TIFF or 24-bit RGB TIFF).

To insert the image into Publisher 2002 or Office XP, you must use a separate photo-editing program to convert the image from a 16-bit/channel (64-bit CMYK TIFF or 48-bit RGB TIFF) to an 8-bit/channel (32-bit CMYK TIFF or 24-bit RGB TIFF).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The visible changes in 16-bit/channel images that are inserted into Publisher 2002 or Office XP are based on the following properties of the graphic:
 * A 16-bit/channel RGB TIFF (48-bit RGB TIFF) graphic is displayed as a whitened or washed-out picture.
 * A 16-bit CMYK TIFF (64-bit CMYK TIFF) graphic displays colors that are too dark and are the wrong hues.
 * A 16-bit Grayscale TIFF (16-bit Grayscale) graphic is displayed as a red &quot;X&quot; in the corner of the frame with no picture.

The visual difference between a 16-bit TIFF graphic and an 8-bit TIFF graphic is not noticeable when the graphic is printed on an RGB printer.

