Microsoft KB Archive/842569

= Web discussions do not work correctly for documents that are stored in a SharePoint Portal Server 2001 workspace =

Article ID: 842569

Article Last Modified on 9/8/2004

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
You may find that Web discussions do not work correctly when you use Web discussions features in Microsoft Internet Explorer to discuss a document that is stored in a Microsoft SharePoint Portal Server 2001 workspace. For example, you cannot start a discussion, or you receive a blank screen when you close a document that you are discussing.



CAUSE
This issue may occur if SharePoint Portal Server 2001 is deployed in an extranet environment and if certain registry entries that are required for Web discussions are not configured on the server.



RESOLUTION
To use Web discussions with SharePoint Portal Server 2001 in an extranet environment, you must modify the server registry and then restart the server. The &quot;Web Discussions&quot; topic in the &quot;Chapter 12 - Deploying SharePoint Portal Server in an extranet environment&quot; section of the Microsoft SharePoint Portal Server 2001 Resource Kit explains how to do this. To view this topic, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sppt/sharepoint/reskit/part3/c12spprk.mspx



MORE INFORMATION
To view the Microsoft SharePoint Portal Server 2001 Resource Kit, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sppt/sharepoint/reskit/default.mspx

For specific information about how to use Web discussions with SharePoint Portal Server 2001, see &quot;Chapter 10 - Planning Web discussions.&quot; To view this chapter, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sppt/sharepoint/reskit/part2/c10spprk.mspx

For specific information about how to deploy SharePoint Portal Server 2001 in an extranet environment, see &quot;Chapter 12 - Deploying SharePoint Portal Server in an extranet environment.&quot; To view this chapter, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/sppt/sharepoint/reskit/part3/c12spprk.mspx

Keywords: kbtshoot kbprb KB842569

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