Microsoft KB Archive/319746

= OL2002: The Message Body Disappears When You Edit, Save, or Reply to Plain Text Messages =

Article ID: 319746

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Outlook 2002 Service Pack 1 (SP-1)

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This article was previously published under Q319746



SYMPTOMS
If you edit, save, or reply to plain text messages in Outlook 2002, the message body disappears. The message body is also missing when you use the Print Preview command to view the message or try to print the message after you have edited and saved the message.

NOTE: This problem occurs when you have a mailbox on a Microsoft Exchange 2000 Server.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix KB319746

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