Microsoft KB Archive/216513

= XCLN: Message Body is Blank When Using Encryption and Digital Signatures =

Article ID: 216513

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q216513





SYMPTOMS
This problem only occurs when using digital signatures and the Encrypt All functions in Outlook 97.

A message is created and saved prior to sending it to the recipient. After the message is sent, the text in the body of the message is deleted. There is no text in the body of the message when the recipient opens the message, and it is empty in the originator's Sent Items folder as well.

This problem can occur in Outlook 97 when using the Save or Save As commands prior to sending the message.



WORKAROUND
This problem is resolved in Outlook 98 (8.5.5104.6).

Additional query words: 8.0 8.01 8.02 8.03

Keywords: kbprb KB216513

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