Microsoft KB Archive/217264

Err Msg: No Messages Can Be Found in this Folder or Another…

PSS ID Number: Q217264 Article last modified on 05-20-1999

WINDOWS:5

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Outlook Express version 5 for Windows 98 Microsoft Outlook Express version 5 for Windows 95 == Microsoft Outlook Express version 5 for Windows NT 4.0 == 

= SYMPTOMS =

When you try to import Outlook Express 4.0 messages into Outlook Express 5, you may receive the following error message:

No messages can be found in this folder or another application is running that has the required files open. Please select another folder or try closing applications that may have files open.

= CAUSE =

This issue can occur if your Outlook Express 4.0 messages are not stored in a folder named Mail.

= RESOLUTION =

To resolve this issue, create an e-mail folder named Mail, copy the message files into the Mail folder, and then point the Import wizard to the folder that contains the Mail folder. For example, if your messages are in the c: folder, you would browse to the c:folder to import the messages.

Additional query words:

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========================================================= Keywords : kbtool kbui outexw95 outexnt outex98 Version : WINDOWS:5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.