Microsoft KB Archive/810871

= XADM: Public Folders Do Not Replicate from Exchange 2000 Server =

Article ID: 810871

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

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SYMPTOMS
Mail-enabled public folders that are created on Exchange 2000 Server may not appear in the Global Address List of Exchange Server 5.5-based servers. When you try to open the properties of these public folders by using the Exchange Server 5.5 Administration program, you may receive the following error message:

The object cannot be found in the directory. This may be because replication has not completed. c1010aae

Note No error messages are generated by your Active Directory Connector or your Public Folder Connection Agreement.



CAUSE
This issue may occur if client permissions on the Exchange 2000 Server public folder have been set to Deny or None. By default, the Active Directory Connector and the Public Folder Connection Agreement do not permit replication of secure items from Microsoft Windows 2000 Active Directory to the Exchange Server 5.5 folder.



RESOLUTION
To resolve this issue, use either of the following methods.

Method 1: Remove Deny Permissions on the Exchange Server 2000 Public Folder
To check or configure client permissions on the Exchange Server 2000 public folder:
 * 1) Start Exchange System Manager.
 * 2) Expand Folders, and then expand Public Folders.
 * 3) Right-click the public folder that you want to configure, and then click Properties.
 * 4) Click the Permissions tab, and then configure permissions for the folder by using the following methods:
 * 5) * To assign access rights to the public folder, click Client permissions. You can grant access to user accounts by defining pre-configured sets of permissions, or you can set up custom permissions. This task is similar to adding members to a group object in Active Directory. Verify that you have Deny client permissions on the public folder. If any user or group has permissions of None, this results in Deny permissions.
 * 6) * To assign access rights to change the public folder object that is stored in Active Directory, click Directory rights. After you select the user accounts that exist, you can grant or deny standard Windows 2000 permissions to read, write, or perform administrative tasks to the public folder object.
 * 7) * To specify which users can set folder permissions, click Administrative rights. After you select the user accounts that exist, you can grant or deny administrative permissions.
 * 8) To verify the Deny permissions, press and hold down the CTRL key while you click Client Permissions. This opens the Windows 2000 Active Control Lists (ACL) on the public folder object.

Note Do not modify permissions in this mode because this breaks permissions on the public folder.

Method 2: Permit Replication of Secure Items
You can modify the Active Directory Connector or Public Folder Connection agreements to permit replication of secure items from Windows 2000 Active Directory to the Exchange Server 5.5 Directory:
 * 1) To start the Active Directory Connector Management tool, click Start, point to Administrative Tools, and then click Active Directory Connector Management.
 * 2) Open your Public Folder Connection Agreement, and then click the From Windows tab.
 * 3) Click to select the Replicate secured Active Directory objects to the Exchange Directory check box.

This permits objects that are created on Exchange 2000 Server that have a Deny permission to be replicated to the Exchange directory.
 * 1) Click the Schedule tab, and then click to select the Replicate the entire directory the next time the agreement is run check box.
 * 2) For the replication schedule, click to select the Always check box.
 * 3) To close the Properties dialog box of the Connection Agreement, click OK.
 * 4) To force replication, right-click Connection Agreement, and then click Replicate Now.



MORE INFORMATION
For additional information about public folder connection agreements, click the following article numbers to view the articles in the Microsoft Knowledge Base:

264889 XADM: Public Folder Connection Agreements

281223 XADM: Understanding Connection Agreements in Exchange 2000 Server

319753 Delivery Refused for Message Sent to Public Folder

Keywords: kberrmsg kbdirectory kbfix kbprb KB810871

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