Microsoft KB Archive/176962

= Client Stops Responding When Accessing IIS Server =

Article ID: 176962

Article Last Modified on 10/29/2003

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APPLIES TO


 * Microsoft Internet Information Server 3.0
 * Microsoft FrontPage 98 Standard Edition

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This article was previously published under Q176962





SYMPTOMS
When two or more clients simultaneously access the same Web server, Internet Information Server (IIS) stops and the client computers become unresponsive. You are forced to shut down and restart the client computers.

This problem only applies to multiprocessor systems running the Japanese version of Windows NT 4.0 with Service Pack 3, IIS 3.0, and version 3.0.2.926 of the FrontPage Server Extensions.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next IIS service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:   File name --  Msvcrt.dll Msvcrt40.dll



STATUS
Microsoft has confirmed this to be a problem in Internet Information Server 3.0.

Keywords: kbbug kbfix kbqfe kbnetwork KB176962

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