Microsoft KB Archive/291422

= OL2002: Message Is Not Addressed When You Drag a Contact to the Inbox =

Article ID: 291422

Article Last Modified on 2/27/2004

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q291422





SYMPTOMS
When you drag a contact with a message class other than the default Microsoft Outlook contact form (IPM.Contact) to the Inbox icon, the To: field of the new message does not have the e-mail information for the contact and the fields from the custom Contact form may appear in the message body of the new message.



WORKAROUND
To work around this behavior, you can create a new message for the contact that was created with the custom Contact form by using one of the following methods:  Right-click the contact, and then click New Message to Contact.

-or-

 Click the contact, click the Actions menu, and then click New Message to Contact.

-or-

 Click the contact, click the New Message to Contact icon on the toolbar.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This behavior occurs in all versions of Outlook except Outlook 98.

Additional query words: OutSol OutSol2002 custom form

Keywords: kbbug kbnofix kbdswnet2003swept KB291422

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