Microsoft KB Archive/119003

Microsoft Support Forums Available on CompuServe PSS ID Number: Q119003 Article last modified on 11-09-1994 PSS database name: TECHINFO

= SUMMARY =

Microsoft offers more than thirty support forums on CompuServe that CompuServe members can use to obtain a wide variety of information and support. CompuServe members have access to any of these forums by typing

go at the prompt. Microsoft support forums are described below.

= MORE INFORMATION =

Microsoft Access Forum (GO MSACCESS)–Supports the Access database management software. Provides technical and non-technical reports about database issues.

Microsoft Desktop Forum (GO MSDESKTOP)–Provides technical support for Microsoft applications in the MS-DOS and Macintosh environments, including Works, PowerPoint, Project, and Publisher.

Microsoft Home Forum (GO MSHOME)–Provides technical support for Microsoft Home products, including multimedia titles, Money, Scenes, games, Flight Simulator, and MS Kids titles.

Microsoft Basic Languages Forum (GO MSBASIC)–Provides direct access to technical support for programming languages and development issues.

Microsoft Benelux Forum (GO MSBEN)–Provides support for Microsoft products for users in the Benelux countries.

Microsoft C and Other Languages Forum (GO MSLANG)–Provides have access to technical support for programming languages, such as C, QuickC, and Quick Pascal.

Microsoft Central Europe Forum (GO MSCE)–Supports Microsoft’s German application software and programming languages. Explore the forum’s libraries for products such as drivers, programming samples, and other local language products. Forum information is in German.

Microsoft Central Europe System Forum (GO MSCESYSTEM)–Supports European users for Microsoft BASIC, C and C++, Extensions, LAN Manager, and SQL Server. Forum information is in German.

Microsoft Client Server Computing Forum (GO MSSQL)–Provides in-depth information about the SQL Server database. Support personnel at Microsoft monitor this forum.

Microsoft Connection (GO MICROSOFT)–Provides company information and access to Microsoft Benelux, Central Europe, Italy, and U.S. forums.

Microsoft DevCast Forum (GO DEVCAST)–Offers conference attendees a temporary location for follow-up discussions on Microsoft Developers Telecast conferences.

Microsoft Developer Network Forum (GO MSDNLIB)–Offers software developers a quick, efficient way to get technical information.

Microsoft Developer Services Area (GO MSDEV)–Provides developers, in one central location, access to all developer-specific support and information. The area includes forums for Windows, programming languages, tools, and utilities. Microsoft Knowledge Base and Software Library, Suggestion/Problem Report Form, and Microsoft Services Request can also be accessed from this area.

Microsoft DOS Forum (GO MSDOS)–Supports users of MS-DOS.

Microsoft End User Services (GO MSUSER)–Offers access to the General Product, Network Product, Windows and MS-DOS Forums, Knowledge Base, Software Library, and a suggestion box bug report.

Microsoft Excel Forum (GO EXCEL)–Provides technical support for all versions of Microsoft Excel. Templates and spreadsheets are available for downloading.

Fox Software Forum (GO FOXFORUM)–Supports Fox database management and graphics software. Software supported includes FoxPro, FoxBase+, and FoxBase+/Mac.

Microsoft Italy (GO MSITALY)–Provides support for Microsoft products for users based in Italy. Forum information is in Italian.

Microsoft Knowledge Base (GO MSKB)–Provides access to information about Microsoft products previously available only to Microsoft engineers. Search by product name, version, or category.

Microsoft Programming Applications Forum (GO PROGMSA)–Provides support and information for the WordBasic and Excel SDK programming languages.

Microsoft Service Request System (GO MSR)–Microsoft offers the Service Request System as an optional, private, technical support service that provides help in solving complex development problems. Guaranteed response within 24 hours of receipt of message by Microsoft. Each request receives high priority and costs $1.50 per incident.

Microsoft Software Library (GO MSL)–Collection of binary files, samples, technical notes, and utilities for various products.

Microsoft SQL Server Forum (GO MSSQL)–Provides technical support and information for Microsoft SQL Server, software development kits, and products.

Microsoft TechNet Forum (GO TNFORUM)–Provides up-to-date information about special events and connections to the TechNet community.

Microsoft TechNet Services Area (GO TECHNET)–Provides a communication center for TechNet members who are integrators and designers. Includes the Microsoft TechNet Forum, other Microsoft forums listed by country, Microsoft Knowledge Base, Microsoft Software Library, and an area to update TechNet registration information.

Microsoft 32-Bit Languages Forum (GO MSLNG32)–Offers technical support for the Microsoft 32-bit language and Quick 32-bit language products.

Microsoft Windows Forum (GO MSWIN)–Provides Windows technical support and information.

Microsoft Windows Extensions Forum (GO WINEXT)–Provides technical support for extensions to Microsoft Windows and Windows SDK.

Microsoft Windows Fun Forum (GO WINFUN)–Designed to allow Windows users to discuss and obtain fun Windows files, games, screen savers, and graphics files. Monitored by Microsoft, but not supported by Microsoft technical engineers.

Microsoft Windows Multimedia Forum (GO WINMM)–Provides technical support and information about Microsoft Windows multimedia-oriented products.

Microsoft Windows NT Forum (GO WINNT) –Developed for users of the preliminary release version. Members discuss the Windows NT operating system. A non-technical message section is also available.

Microsoft Windows SDK Forum (GO WINSDK)–Offers support to developers using the Windows Software Development Kit.

Microsoft Windows 32 SDK Forum (GO MSWlN32)–Offers information about the Microsoft Win32 Application Programming Interface.

Microsoft Windows Shareware Forum (GO WINSHARE)–Designed to allow Windows users to discuss and obtain Windows files, such as utilities, tools, and applications. Monitored by Microsoft but not supported by Microsoft technical engineers.

Microsoft Word Forum (GO MSWORD)–Provides technical support and information for Microsoft Word for Windows, Macintosh, MS-DOS, or OS/2 environments.

Microsoft Workgroups Forum (GO MSWRKGRP)–Provides a central location for users of the Windows for Workgroups E-mail programs. Covers Microsoft Mail for the PC, Microsoft Mail for the Macintosh, PC LAN E-mail, and Mac LAN E- mail. A non-technical support section is available for questions about documentation, order information, and release information.

= REFERENCES =

CompuServe Magazine, November 1993

KBCategory: kbref KBSubcategory: Additional reference words: on-line electronic support cis

=
================================================================ Copyright Microsoft Corporation 1994.