Microsoft KB Archive/264759

= Windows Me May Stop Responding When Playing Audio Through the Maestro 2E Sound Card =

Article ID: 264759

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q264759



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to play audio through the Maestro ESS 2E sound card, the computer may stop responding (hang).



CAUSE
This behavior can occur if you perform a clean install of Microsoft Windows Millennium Edition (Me) in APM mode.



RESOLUTION
Install the sound card driver that was in use before the clean install of Millennium Edition. If you don't have the driver, download it from your hardware vendor's Web site or contact them by phone.



MORE INFORMATION
This behavior is known to occur when using the Millennium-provided driver in APM mode. Millennium Edition installs in APM mode instead of ACPI mode on computers that have a BIOS date earlier than 12/1/99. The issue is normally seen only on a clean install because Me must supply its own driver for the sound card. During an upgrade from a previous operating system, Me does not install its driver if a working driver is already in place.

Additional query words: HWSYSAPM HWSNDTS

Keywords: kbprb kbsound KB264759

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