Microsoft KB Archive/915170

= Error message on Windows XP with Windows Update Version 5: &quot;0x80240030 Cannot Access Windows Update&quot; =

Article ID: 915170

Article Last Modified on 3/22/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Tablet PC Edition

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SYMPTOMS
When you try to update a Microsoft Windows XP-based computer by using Windows Update Version 5, you receive the following error message:

0x80240030 Cannot Access Windows Update



RESOLUTION
To resolve this problem, install Background Intelligent Transfer Service (BITS) client version 1.5.

The following file is available for download from the Microsoft Download Center:

Download the Background Intelligent Transfer Service (BITS) client version 1.5 package now. For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.



MORE INFORMATION
After you install BITS client version 1.5, restart your computer.

Keywords: kberrmsg kbfix kbprb atdownload KB915170

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