Microsoft KB Archive/156018

= Microsoft Knowledge Base =

PRB: Resolving "TCP/IP Socket Not Working" Error Message
Last reviewed: September 16, 1996

Article ID: Q156018

The information in this article applies to:


 * Softimage 3D for Windows NT, versions 3.0, 3.01, 3.51

SYMPTOMS
When attempting to start SOFTIMAGE 3D for the first time, the error message "TCP/IP Socket Not Working" appears.

CAUSE
FLEXlm requires a TCP/IP resident on the client machine.

RESOLUTION
If you are installing SOFTIMAGE 3D on a standalone machine you must configure a "dummy" software-driven Ethernet card before installing TCP/IP. Complete the following steps to configure the card correctly:


 * 1) In the Main program group, double-click the Control Panel icon.
 * 2) Double-click the Network Settings icon.
 * 3) From the dialog box that appears, choose Add Adapter.
 * 4) From the list of adapters that appear, select MS Loopback Adapter.
 * 5) Choose Ok to exit the Network Settings dialog box.
 * 6) Start SOFTIMAGE 3D.

MORE INFORMATION
If you have any questions concerning information contained in this article, contact support@softimage.com by email.