Microsoft KB Archive/192836

= XADM: Microsoft Exchange Administrator Program Crashes Viewing Properties of a Remote Server with a Subsite Specified =

Article ID: 192836

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q192836



SYMPTOMS
When you use the Microsoft Exchange Server Administrator program to view the properties of a server in a remote site and the remote server has a server location specified (subsite), Admin.exe stops responding. If Windows NT and Exchange Server debug symbols are installed correctly, the resulting Dr. Watson log may have a stack dump similar to the following:    function: LDOB::FContains 004fa8b9 33ed            xor     ebp,ebp 004fa8bb 57              push    edi 004fa8bc 8bd9            mov     ebx,ecx 004fa8be 55              push    ebp 004fa8bf 8d442434        lea     eax,[esp+0x34] ss:011c9407=???????? 004fa8c3 687a020000      push    0x27a 004fa8c8 50              push    eax 004fa8c9 8d4c242c        lea     ecx,[esp+0x2c] ss:011c9407=???????? 004fa8cd 896c241c        mov     [esp+0x1c],ebp ss:011c9407=???????? 004fa8d1 e88a5a0100      call    CStr::CStr (00510360) FAULT ->004fa8d6 8b4308          mov     eax,[ebx+0x8] ds:0109ea06=???????? 004fa8d9 896c2414        mov     [esp+0x14],ebp ss:011c9407=???????? 004fa8dd 3bc5            cmp     eax,ebp 004fa8df 0f8e21010000    jle     LDOB::FContains+0x156 (004faa06) 004fa8e5 8b8c24b8020000  mov     ecx,[esp+0x2b8] ss:0012acb8=00000005 004fa8ec 8d79fd          lea     edi,[ecx-0x3] ds:0109ea06=???????? 004fa8ef 897c241c        mov     [esp+0x1c],edi ss:011c9407=???????? 004fa8f3 83ff08          cmp     edi,0x8 004fa8f6 0f87f4000000    jnbe    LDOB::FContains+0x140 (004fa9f0) 004fa8fc ff24bd3caa4f00 ds:0012cd60=00408248 jmp dword ptr [LDOB::FContains+0x18c (004faa3c)+edi*4] 004fa903 8b5304          mov     edx,[ebx+0x4] ds:0109ea06=???????? 004fa906 8b0caa          mov     ecx,[edx+ebp*4] ds:00000000=????????

*> Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 0012aca8 0046718a 0012acc4 00000041 00000005 0012acd0 admin!LDOB::FContains [omap] (FPO: [EBP 0x0012cd60] [4,167,4]) 0012b0ec 0051812f 00000000 0012cd60 00518315 0012b550 admin!CServerInfoMisc::FKillActive (FPO: [0,267,1]) 0012b0f8 00518315 0012b550 0012cd60 0012b550 004b0a4b admin!CBaseSheet::FNotify (FPO: [1,0,2]) 0012b108 004b0a4b 0000004e 00000000 0012b550 000b042c admin!CBaseSheet::LDlgProc (FPO: [3,0,2]) 0012b3b4 00513c54 0000004e 00000000 0012b550 007708ec admin!CAttrDialog::LDlgProc (FPO: [EBP 0x000b042c] [3,163,4]) 0012b3d0 00518231 000b042c 0000004e 00000000 0012b550 admin!CBaseDialog::LDlgProcStatic (FPO: [4,0,3]) 0012b41c 71044841 000b042c 00000000 0012b45c 77e7202c admin!CBaseSheet::LDlgProcPageStatic (FPO: [4,0,2]) 000b042c 00000000 00000000 00000000 00000000 00000000 COMCTL32!ImageList_DrawIndirect



CAUSE
The Microsoft Exchange Server Administrator program fails to initialize a memory pointer. When this uninitialized pointer is being referenced, the Admin.exe process causes an access violation and terminates.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:   File Name   Version --  Admin.exe   5.5.2402.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: crash hang AV

Keywords: kbbug kbfix kbqfe KB192836

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