Microsoft KB Archive/240161

= OL2000: Error Message "Net Folders was unable to mail New Subscription offers to the following addressees: " =

Article ID: 240161

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q240161



SYMPTOMS
When you attempt to set up a new Net Folders subscription, you may receive the following message when you click Finish on the Net Folders Wizard:

Net Folders was unable to mail New Subscription offers to the following addressees:



CAUSE
The Frmcache.dat file may be corrupt, or be the wrong version.



RESOLUTION
Rename the Frmcache.dat file and Outlook will build a new one.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



To Rename the Frmcache.dat File

 * 1) Quit Outlook.
 * 2) Click Start, point to Find, and click Files or Folders.
 * 3) Type Frmcache.dat in the Named box, and click Find Now.
 * 4) For each instance of the file found, right-click the file name and click Rename.
 * 5) Rename the file Frmcache.old, and press ENTER.
 * 6) Restart Outlook.

