Microsoft KB Archive/136642

= PRJ41: "Cannot Access/Open File" Error Message Opening File =

Article ID: 136642

Article Last Modified on 11/5/2000

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APPLIES TO


 * Microsoft Project 4.1 Standard Edition

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This article was previously published under Q136642



SYMPTOMS
In Microsoft Project, when you open a file using the Open dialog box, you may receive the following error message:

Cannot access file.

When you open a file by clicking the filename on the list at the lower part of the File menu, you may receive the following error message:

Cannot open file.



CAUSE
These problems occur when there is not enough memory available in Microsoft Windows 95. These error messages are confusing because they do not indicate why you cannot open the file or give you any information about how to correct this problem. Additionally, a different message is displayed depending on how you open the file.

If the memory available on your computer is too low, the Open dialog box does not appear when you click Open on the File menu.



RESOLUTION
If you are receiving one these error messages when you open a file in Microsoft Project, there may not be enough memory available in Windows 95. To free up available memory in Windows, you may need to close down programs that are running, or you may need to configure Windows to use virtual memory.

For additional information about using virtual memory in Windows 95, please see the following article(s) in the Microsoft Knowledge Base:

128327 How Windows 95 Manages Virtual Memory



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

