Microsoft KB Archive/294655

= Terminal Services Licensing Enhancements Frequently Asked Questions =

PSS ID Number: 294655

Article Last Modified on 3/11/2004

-

The information in this article applies to:


 * Microsoft Windows 2000 Server SP2
 * Microsoft Windows 2000 Server SP1
 * Microsoft Windows 2000 Advanced Server SP2
 * Microsoft Windows 2000 Advanced Server SP1

-



This article was previously published under Q294655



SUMMARY
Terminal Services Client Access Licenses (CALs) are not changed after you apply the Terminal Services Licensing Enhancements fix for Windows 2000.

Terminal Services CALs (and Server or Microsoft BackOffice CALs) are still allocated on a per-device (per-seat) basis. This list of frequently asked questions (FAQ) provides information about some Terminal Services CAL items (including the &quot;one-time transfer&quot; clause) and describes some common scenarios that may occur after the fix is applied.



MORE INFORMATION

 * Question: My device failed, and then failed again. Can I use the Terminal Services CAL again?

Answer: Yes. Microsoft will not penalize customers who are unfortunate enough to experience this situation repeatedly. After the licensing software is updated by the fix, the licensing software automatically processes the re-allocation of the Terminal Services CAL token to a new device each time that an existing device breaks, if the old device received the CAL token after the fix was applied.

NOTE: If the old device received its CAL token before the fix was applied, you need to call the Microsoft Clearinghouse to request that the CAL token be re-issued. If you install the re-issuance fix before you add the re-issued token to the license server, you do not need to call the Clearinghouse to recover this CAL token again.
 * Question: An employee has permanently stopped using Windows Terminal Services, and I want to transfer the Terminal Services CAL to another device that has never connected to a Windows-based computer that is running Terminal Services. The Terminal Services CAL may have already been transferred once. Do I need to buy a new Terminal Services CAL?

Answer: No. Under these circumstances, you can transfer the CAL again, if the device has never been connected to a computer that is running Terminal Services. The licensing software automatically transfers the Terminal Services CAL token to the new device, if the old device received the CAL token after the fix was applied.
 * Question: Every month, I visit my branch offices and connect to a computer that is running Terminal Services in my head office. The devices in the remote office are licensed for file and print, but are not licensed to use Terminal Services. Do I need to permanently allocate a Terminal Services CAL to each device that I gain access to Terminal Services from?

Answer: Yes. The Terminal Services licensing technology ensures that you have Terminal Services CAL tokens on each device.
 * Question: If I only visit the branch office that is described in the preceding question once every six months, do I still need to permanently allocate a Terminal Services CAL to each device that I gain access to Terminal Services from?

Answer: You still need to permanently allocate Terminal Services CALs to each device, but after the fix is applied, any subsequently issued CAL tokens expire on the device (and become available again on the license server) if those tokens are not used in 90 days. However, when the device re-connects, the device requires that a permanent CAL token be available on the license server and the device cannot acquire a temporary CAL token. Therefore, you need to acquire the appropriate number of CALs for the number of devices that are used to gain access to a Terminal Services, even if the Terminal Services License Manager tool shows that the CAL token has been revoked from the device.
 * Question: I use Internet kiosks to access Terminal Services. I don't want to allocate Terminal Services CAL tokens to each device. Can I use this fix to allow this?

Answer: No. This fix addresses Terminal Services per-seat licensing and is not designed to support per-user or concurrent access to a computer that is running Terminal Services.
 * Question: I'm an application service provider who has signed an application service provider licensing agreement. Do you recommend that I use this fix?

Answer: Yes. This fix ensures that Terminal Services CAL tokens are not left on devices that are not licensed to use Terminal Services.
 * Question: I understand that when this fix is applied, the computer that is running Terminal Services issues a temporary license token the first time that a device connects, regardless of whether there are any permanent Terminal Services CAL tokens available on the license server. Does this mean that I get a free &quot;one-time use&quot; of Terminal Services from any device?

Answer: No. The fix works this way to prevent an organization's Terminal Services CAL tokens from being assigned to devices that were not intended to be licensed for Terminal Services. A Terminal Services CAL token is assigned during the second connection. The user has no way of knowing whether the device that the user is connecting from has been used to connect to Terminal Services before. Therefore, you need to purchase Terminal Services CALs for every device that connects to a Windows-based computer that is running Terminal Services.

For additional information about the Terminal Services licensing enhancement features, click the article number below to view the article in the Microsoft Knowledge Base:

287687 Terminal Services Licensing Enhancements

Additional query words: asp

Keywords: kbinfo kbnetwork kbTermServ KB294655

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbWin2000AdvServSP1 kbWin2000AdvServSP2 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbwin2000ServSP2 kbWinAdvServSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.