Microsoft KB Archive/907531

= Xbox 360: How to insert a disc into the Xbox 360 disc drive =

Article ID: 907531

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox

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SUMMARY
This article describes how to insert a disc into the Xbox 360 disc drive. This article also provides information about how to avoid disc tray problems.



MORE INFORMATION
To insert a disc into the disc drive, follow these steps:

Note Make sure that you remove the clear plastic protective strip from the front of the disc tray. This protective strip can prevent the disc tray from opening.

 Press the eject button to open the disc tray.

Note The power light flashes as the tray opens.

 Put the Xbox 360 game disc, the audio CD, or the DVD on the disc tray with the label facing out. If you have the console in a vertical position, make sure that you use the tabs on the disc tray so that the disc does not fall out. Press the eject button to close the disc tray. You can also gently push the disc tray to close the tray.

Note The power light flashes as the tray closes.



More information about the disc drive
 If the tray is open when you start the console, the tray automatically closes. If the tray is open when you turn off the console, the tray automatically closes. A jammed tray will cause the following behavior: <ul> The console will reverse the tray direction. This behavior occurs whether you are trying to open or close the disc tray when the tray jams. For example, if the tray jams as the tray is closing, the console will try to reopen the tray.</li> If the console cannot reopen the tray when the tray is jammed, the console will automatically turn off the tray motor.</li> If you press the eject button after the console turns off the tray motor, the console will again turn on the tray motor and again try to close the tray.</li></ul> </li> As the disk tray opens or closes, the power light flashes.

Note The power light does not flash when the disc tray closes as the console is turning off. In this case, the power light remains off.

</li> To avoid jamming the disc drive and damaging discs or the console, follow these precautions: <ul> Never move the console when the disc tray is opening or closing.</li> Remove discs before you move the console or before you switch the console between the horizontal and vertical positions.</li> Never use damaged discs. Damaged discs can shatter inside the console and can jam or damage the internal components.</li> When the console is vertically positioned, do not use discs that are smaller than standard DVDs or CDs.</li></ul>

Note If the disc drive jams or if the disc drive is damaged, you may have to contact Xbox Customer Service.

</li> If a disc is stuck in the disc tray, you can try to manually eject the disc. For more information about how to manually eject a disc from the disc tray, click the following article number to view the article in the Microsoft Knowledge Base:

906935 Xbox 360: How to manually eject a disc from the disk tray

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Keywords: kbxboxext kbxboxperipherals kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxboxconsole kbpubtypekc kbinfo KB907531

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