Microsoft KB Archive/885857

= You may experience inconsistent search results after you configure MAPI restrictions on public folder content in Exchange 2000 Server =

Article ID: 885857

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
In Microsoft Exchange 2000 Server, if you configure a custom MAPI program to create restrictions on public folder content, you may experience inconsistent results when you perform a search in that public folder.

For example, consider the following scenario: You configure a custom MAPI program to configure the following restriction on the content of a public folder: resAND resBitmask field: PR_MESSAGE_FLAGS mask: MSGFLAGS_READ Op: BMR_EQZ resContent field: CustomNamedProperty value: &quot;false&quot; ignoreCase: true In this scenario, the results of this restriction are valid if a Slow Search is used to search the public folder content. However, if a search that uses the Query Processor (QP) algorithm is used, the results of this restriction may miss some items.

Note The Query Processor algorithm is used if you sort the public folder content on the  in Outlook.



CAUSE
This problem occurs because Exchange 2000 does not use the per-user read information correctly in the scenario where a Query Processor search is performed.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, many Exchange-related services may be automatically stopped and then restarted when you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name -  26-Oct-2004  20:24  6.0.6617.18     2,310,144  Mdbmsg.dll 26-Oct-2004 21:20  6.0.6617.18     4,685,824  Store.exe



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: XADM E2K MAPI FindRow

Keywords: kbqfe kbhotfixserver kbfix kbexchange2000presp4fix kbbug KB885857

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