Microsoft KB Archive/810211

= Some Newsgroup Items Are Not Posted to Public Folders in Exchange 2000 Even Though the Post Operations Appear to Be Successful =

Article ID: 810211

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
When you use Microsoft Outlook Express to post Network News Transfer Protocol (NNTP) newsgroup items to a public folder on a computer that is running Microsoft Exchange 2000 Server, some of the items may not be posted to the public folder, even though the items appear in your Sent Items folder and you are notified that the post operations succeeded. This issue occurs intermittently.



CAUSE
This issue occurs in situations when the header information of the newsgroup item is not initialized correctly by the NNTP service in Windows 2000.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time  Version        Size     File name --  11-Nov-2002  7:39  5.0.2195.6124  610,576  Nntpsvc.dll Note Because of file dependencies, this update requires Windows 2000 Service Pack 3 (SP3).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbsysadmin kbwin2000presp4fix kbfix kbbug KB810211

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