Microsoft KB Archive/255847

= PI2000 Error Message: EULA Acceptance Has Failed =

Article ID: 255847

Article Last Modified on 7/6/2007

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APPLIES TO


 * Microsoft Picture It! 2000 Standard Edition

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This article was previously published under Q255847



SYMPTOMS
When you attempt to start the retail version of Microsoft Picture It! 2000, you may receive the following error message:

Missing Component: EULA acceptance has failed. Please reinstall Picture It!

If you click OK, Picture It! 2000 quits.

NOTE: This behavior occurs every time you attempt to start Picture It! 2000.



RESOLUTION
To resolve this issue, do one of the following: Install the lates version of Microsoft Internet Explorer from the following Microsoft Web site:

http://www.microsoft.com/downloads/browse.aspx?productID=5A8BB164-5FC3-4BE5-95BB-BA73EEED1CA6

Uninstall Picture It! 2000:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click Microsoft Picture It! 2000, and then click Add/Remove.
 * 4) Click Next, and then click Remove.
 * 5) Click Finish.

If the issue continues to occur, or if a second computer is not available to you, see the "More Information" section of this article.



STATUS
Microsoft is researching this installation issue with Picture It! version 2000.



MORE INFORMATION
Microsoft has confirmed that this is a problem in Microsoft Picture It! 2000.

Every Microsoft Product comes with a thirty-day money back guarantee. If you are not completely satisfied with the product, you can return it for a refund. If you would like to speak with Microsoft concerning a refund, please call the Microsoft Money Back Guarantee Program at (888)-673-8624.

Additional query words: pi2k pictureit end user license agreement crash

Keywords: kbbug kbpending KB255847

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