Microsoft KB Archive/828868

= The DLLHOST process or W3WP process that represents a Microsoft Commerce Server 2002 Web site stops responding =

Article ID: 828868

Article Last Modified on 1/17/2005

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APPLIES TO


 * Microsoft Commerce Server 2002 Service Pack 1

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SYMPTOMS
The DLLHOST process or W3WP process that represents a Microsoft Commerce Server 2002 Web site stops responding. The Drwtsn32.log file reports an Mscsups.dll access violation. The following event log is generated: Event Type: Error

Event Source: Application Error

Event Category: (100)

Event ID: 1000

Description: Faulting application w3wp.exe, version 6.0.3790.0, faulting module mscsups.dll, version 4.5.3320.0



CAUSE
This behavior occurs if a ProfileService object does not have an associated cache object.



RESOLUTION
To resolve this behavior, only use the ProfileService.CreateProfile method to create profile service objects.



STATUS
This behavior is by design.

Keywords: kbprb KB828868

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