Microsoft KB Archive/190086

WINUP-Modem is Not Configured Correctly Error Message

PSS ID Number: Q190086 Article last modified on 08-26-1998

WINDOWS:1.0

WINDOWS

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= SYMPTOMS =

You may receive an error message stating that your modem is not configured correctly when your computer dials the 1-800 number to register your copy of Windows 98.

= CAUSE =

If you have set your modem to dial 1 for all long distance numbers, you are dialing 1-1-800 for this call.

= RESOLUTION =

You can remove the extra 1 for all long distance calls by following the steps below:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double Click on the Modem Icon.
 * 3) Click on Dialing Properties under the General Tab.
 * 4) Remove the 1 from the “For Long Distance Calls, dial” box.
 * 5) Try registering the product again.

= MORE INFORMATION =

If you encounter any difficulty using a cable modem to register, please use the mail-in registration card included with the Windows 98 software.

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========================================================= Keywords : kbwindowsupdate Version : WINDOWS:1.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.