Microsoft KB Archive/223731

= OL2000: Custom Form Converts to a One-Off Form When You Change the Message Options =

Article ID: 223731

Article Last Modified on 8/31/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223731



SYMPTOMS
If you change any of the Message Options in a custom form, and then send or save it, the form becomes a one-off form.



CAUSE
This problem occurs when you click Options to change the Message Options in a custom form. Outlook should only create a one-off form when voting buttons are added. Any other changes to the options should not change the form. Outlook assumes that the voting buttons have been changed when you click Options to make changes to the form, and then converts the form to a one-off form.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



WORKAROUND
To work around this problem, disable the Options button that opens the Options dialog box. To do this, type or paste the following code to the Item_Open event of the custom form: Function Item_Open 'Getting a reference to the standard Command Bard Set myBar = item.GetInspector.CommandBars.item("Standard") 'Getting Options Button Controls Reference Set mycontrol = myBar.Controls("O&ptions...") 'ID=5598

'Graying the options Button mycontrol.Enabled = False 'Freeing Memory set mycontrol = nothing set myBar = Nothing End Function After you disable the Options button, on the View menu, click Toolbars, and then click Customize to add the options that you need to the toolbar of the form.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about One-Off forms, click the article number below to view the article in the Microsoft Knowledge Base:

207896 Working with Form Definitions and One-Off Forms

Additional query words: OL2K

Keywords: kbhotfixserver kbqfe kbbug kbfix kboffice2000presr2fix KB223731

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