Microsoft KB Archive/260194

= OL2000: Your Computer Stops Responding When You Move the Office Assistant =

Article ID: 260194

Article Last Modified on 12/16/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q260194



SYMPTOMS
When you use Outlook to open the Calendar folder and then attempt to move the Office Assistant, your computer may stop responding (hang).



CAUSE
This behavior can occur because your S3 Incorporated Stealth III S540 video accelerator driver needs to be updated from version 4.12.01.0250-8.20 to version 4.12.01.0250-8.20.11.



RESOLUTION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To resolve this behavior, download the updated drivers from the following S3 Incorporated Web sites: For the Microsoft Windows 95 and Microsoft Windows 98 driver, view the following S3 Incorporated Web site:

ftp://ftp.diamondmm.com/pub/display/stealth/stealth3.s540/s540_win9x_82011.exe

For the text file driver, view the following S3 Incorporated Web site:

ftp://ftp.diamondmm.com/pub/display/stealth/stealth3.s540/s540_win

