Microsoft KB Archive/180306

= OK Button in Add Favorite Dialog Box May Be Unavailable =

Article ID: 180306

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01

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This article was previously published under Q180306



SYMPTOMS
When you attempt to add a file to your Favorites folder, you may experience one of the following symptoms:


 * The OK button in the Add Favorite dialog box may be unavailable.
 * The Add To Favorites command on the Favorites menu may be unavailable.
 * Your Favorites may be displayed, but you cannot use them.



CAUSE
This behavior can occur if the Favorites folder or the desktop.ini file in the folder is damaged.



RESOLUTION
To work around this behavior, follow these steps:


 * 1) Use Windows Explorer or Windows NT Explorer to create a folder to store a copy of the files in your Favorites folder.
 * 2) Copy the files from your Favorites folder to the folder you created in step 1. The Favorites folder has the following default location for Windows NT: %SystemRoot%\Profiles\%username%\Favorites The Favorites folder has the following default location for Windows 95: C:\Windows\Favorites
 * 3) Start Internet Explorer, Windows Explorer or Windows NT Explorer.
 * 4) On the Favorites menu, click Organize Favorites.
 * 5) Delete any files in the Favorites folder. Do not delete the Channels, Links, or Software Updates folders.
 * 6) Close the Organize Favorites window.
 * 7) Confirm that you can now add to the Favorites folder in Internet Explorer, Windows Explorer or Windows NT Explorer.
 * 8) Use Windows Explorer or Windows NT Explorer to copy one of the files from the folder you created in step 1 back to the Favorites folder.
 * 9) Repeat steps 7-8 until you copy all the files back to the Favorites folder.

NOTE: If the OK button in the Add Favorite dialog box becomes unavailable after copying one of the files back to the Favorites folder, you may need to delete this file and add it to the Favorites folder from the original source.

Additional query words: grayed greyed out cannot

Keywords: kbui kbprb KB180306

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