Microsoft KB Archive/182804

= XADM: Edbutil /d Fails with Error -1811 =

Article ID: 182804

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q182804



SYMPTOMS
When you are running Edbutil with the /d option, the following error message may appear:

Operation terminated with error -1811

Additionally, you may see the following errors in the event log:

  Event ID 63 Source Edb Description: Unable to write a shadowed header for file x:\exchsrvr\bin\temp.edb

Event ID 50 Source Edb Description: The database engine could not access the file called x:\exchsrvr\bin\temp.edb

NOTE: This has also been seen in Edbutil /mh.



CAUSE
This error can be caused by not having the proper permissions on the bin directory when the hard disk drive is formatted as NTFS.



WORKAROUND
To work around this problem, set the permissions on the bin directory to full control for the administrators group, or explicitly set permissions for the user needing to run this utility.



MORE INFORMATION
The file permissions are set as follows:


 * 1) Go to the bin directory via Windows Explorer.
 * 2) Get Properties of the directory.
 * 3) Go to the Security tab and select Permissions.
 * 4) Click Add and select the administrators group or the person required to run this utility.
 * 5) Change the Access type to full control, and click OK. You should now be able to run this utility without getting the -1811 error.

Additional query words: edbutil operation terminated; error -1811

Keywords: kbprb kbusage KB182804

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