Microsoft KB Archive/174020

= STOP 0x0000001E During Forced Shutdown and Program Exit =

Article ID: 174020

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q174020



SYMPTOMS
A computer running Windows NT 4.0 may display the following blue screen STOP message during a forced shutdown if a program is already quitting.

STOP: 0x0000001E : (c0000005, 80119914, 00000000, 00000074)

KMODE_EXCEPTION_NOT_HANDLED



CAUSE
An asynchronous procedure call (APC) was dispatched to terminate a thread when the thread was already quitting. During the course of the APC, an attempt was made to load a system menu that required a callback to user mode, but because the thread was already quitting, the trap frame was NULL.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



MORE INFORMATION
An attempt to load a system menu will no longer occur if the thread is exiting or in clean up.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: usermode trapframe

Keywords: kbhotfixserver kbqfe kbbug kbfix KB174020

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