Microsoft KB Archive/936722

= Error message when you play songs that you have purchased from Zune Marketplace: &quot;You don't have a subscription on your account please add a subscription&quot; =

Article ID: 936722

Article Last Modified on 9/20/2007

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APPLIES TO


 * Zune Live
 * Zune software

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SYMPTOMS
When you play songs that you have purchased from Zune Marketplace, you receive the following error message:

You don't have a subscription on your account please add a subscription.



CAUSE
You have exceeded the number of times that you can restore the license for the content that you have purchased.



THINGS TO TRY
For help with this issue, contact Zune support. Make sure that you refer to the error message that is mentioned in the &quot;Symptoms&quot; section.

Keywords: kbzunedrm kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB936722

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