Microsoft KB Archive/132299

Publisher Setup Fails on Solution Provider CD-ROM

= Publisher Setup Fails on Solution Provider CD-ROM =

Q132299
- The information in this article applies to:

- Microsoft Publisher version 2.0a -

SYMPTOMS

=
When you try to install Microsoft Publisher version 2.0a from the April/May 1995 release of the "Microsoft Solution Provider Systems & Development Products" CD-ROM, Setup fails and gives the message:

Could not open then file named 'D:\PUBLISH\HELP\PTROUBLE.CCD'.

You will have the option to either Retry or Cancel. The Retry choice will not work around the error message, forcing you to cancel Setup.

CAUSE

=
There are three files missing from the CD-ROM that are necessary to Publisher's Setup program. These files are:

PTROUBLE.CCD TEMPCC.CCD WORDART2.HLP

If any one of these files is missing, Publisher Setup will fail.

STATUS

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This problem was corrected in the subsequent release of, "Microsoft Solution Provider Systems & Development Products."

Additional query words: 2.00a pub20a