Microsoft KB Archive/885468

= Public folder replication and send hierarchy replication may not be completed successfully in Exchange Server 2003 =

Article ID: 885468

Article Last Modified on 10/30/2007

-

APPLIES TO


 * Microsoft Exchange Server 2003 Service Pack 1

-





SYMPTOMS
Public folder replication and send hierarchy replication, also known as hierarchy replication push, may not be completed successfully in Microsoft Exchange Server 2003. Additionally, you may receive an error message that is similar to the following:

Unexpected replication thread error 0x8004010f

When you try to view the Replication Status object for the mailbox store, you may also receive the following error message:

An unexpected, unknown error has occurred. MAPI or an unspecified service provider.

ID no: 8004010f-0000-0000000 ID no: c105010f



CAUSE
This problem occurs if the GUID on a row in the replication state table does not exist. Therefore, replication is not completed successfully because Exchange 2003 cannot verify that the GUID on the row exists.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, this hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1 (SP1). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart your computer after you install this hotfix. However, the Microsoft Exchange Information Store service must be restarted when you install this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date         Time    Version       Size        File name --  26-Oct-2004   20:05   6.5.7232.46   3,230,720   Mdbmsg.dll 26-Oct-2004  20:44   6.5.7232.46   5,139,968   Store.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about public folder replication in Exchange Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

823817 Exchange Server 2003 public folder administration improvements

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

Keywords: kbqfe kbhotfixserver kbexchange2003presp2fix kbexchstore kbfix kbbug KB885468

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.