Microsoft KB Archive/88077

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Cannot Disconnect from Network with Norton Desktop 2.0

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ID: Q88077

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft LAN Manager, version 2.1
 * Microsoft Windows for Workgroups version 3.1

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SUMMARY
Symantec technical support has confirmed that when you use version 2.0 of Norton Desktop for Windows with Windows 3.1 and a Microsoft LAN Manager 2.1 Enhanced network, you may not be able to disconnect from network drives.

MORE INFORMATION
If you are using Desktop for Windows 2.0 as the shell for Windows 3.1 and have installed the LAN Manager 2.1 Enhanced network driver, you may not be able to disconnect from network drives when choosing Disconnect Net Drive from the Disk Menu of Desktop for Windows 2.0.

Page 4-7 of the &quot;Norton Desktop for Windows User's Guide&quot; for version 2.0 states that when you choose this option:

"Either the Disconnect Network Drive dialog box or the Network Connections dialog box appears, depending on your network and which version of Windows you are running.&quot;" When using Windows 3.1 with the LAN Manager 2.1 Enhanced network driver installed, the Disconnect Network Drive dialog box should appear. Instead, the Connect Network Drive dialog box appears.

Symantec has confirmed that this to be a problem with Desktop for Windows 2.0. Symantec/Norton Desktop for Windows developers are currently studying the problem and plan to have a correction or update available soon.

Norton Desktop for Windows is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.