Microsoft KB Archive/928220

= A digitally signed e-mail message unexpectedly contains a paperclip icon to indicate that an attachment is present in Outlook 2007 =

Article ID: 928220

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Office Outlook 2007

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SYMPTOMS
When you receive digitally signed e-mail messages from certain users, a paperclip icon appears over each message in Microsoft Office Outlook 2007. You experience this issue even if the e-mail message does not contain an attachment.



CAUSE
This issue occurs if the digitally signed e-mail message is received from a third-party e-mail server.

This issue occurs because Outlook e-mail messages contain a property to indicate to Microsoft Exchange Server whether a message attachment should generate the display of the paperclip icon. If the property is set, Exchange does not display the paperclip icon for a message that has an attachment. This is the behavior that occurs for a message that contains an S/MIME attachment.

However, if the message is sent through a non-Exchange server, the message property to indicate whether Exchange should display the paperclip icon is not transferred successfully. Therefore, when you view this e-mail message in Outlook, the paperclip icon is displayed.

Keywords: kbexpertisebeginner kbtshoot kbprb KB928220

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