Microsoft KB Archive/275448

= Encarta 2001 Error Message: Invalid Page Fault in Module Swonce.dll =

Article ID: 275448

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Encarta Africana Third Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Interactive World Atlas 2001
 * Microsoft Encarta Reference Suite 2001
 * Microsoft Encarta World English Dictionary 2001

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This article was previously published under Q275448



SYMPTOMS
When you attempt to install one of the programs listed at the beginning of this article, you may receive the following error message

GLJ has caused an invalid page fault in module Swonce.dll.

where  is a number.

NOTE: You may also receive this error message when you attempt to install Macromedia Shockwave.



CAUSE
This behavior can occur if the system date on your computer is set to a date earlier than 1980 or if the computer date is set to several years into the future.



RESOLUTION
To resolve this issue, set the system date on your computer to the current date. To do this:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Date/Time.
 * 3) Click the Date & Time tab.
 * 4) Under Date, click the current day, month, and year.
 * 5) Click OK.
 * 6) Close Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multi multi-media media mm ee2001 ers2001 ea3 eiwa ewed gpf ipf

Keywords: kbenv kberrmsg kbprb KB275448

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