Microsoft KB Archive/150427

= Mac Bookshelf '96-'97: Can't Select Menu Items in Apple Guide =

Article ID: 150427

Article Last Modified on 12/16/1999

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APPLIES TO


 * Microsoft Bookshelf 96-97 for Macintosh

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This article was previously published under Q150427



SYMPTOMS
If you have a window open in Bookshelf (such as the Address Builder window), and you start the Bookshelf Guide, you may not have access to all of the menu commands that the Guide prompts you to select.



CAUSE
When additional windows are open in Bookshelf, certain Menu items are unavailable (grayed-out) depending if the open window needs access to those items. For example, if you open a window and go to the Bookshelf Guide, not all the menu items will be available.



RESOLUTION
To resolve this problem, close the additional open window and proceed with the instructions given in the Bookshelf Guide. In the example given in the "Symptoms" section of this article, you need to close the Address Builder window.



STATUS
Microsoft has confirmed this to be a problem in the '96-'97 edition of Bookshelf for the Macintosh. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1996 multi media multimedia multi-media mmtitles kbmm apple guide help question

Keywords: KB150427

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