Microsoft KB Archive/189615

= Incorrect Server License Setup During Reinstall =

Article ID: 189615

Article Last Modified on 1/14/2004

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APPLIES TO


 * Microsoft SNA Server 4.0

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This article was previously published under Q189615



SUMMARY
If Microsoft SNA Server must be reinstalled, client license information concerning the previous installation is ignored.



MORE INFORMATION
During setup of Microsoft SNA Server 4.0, client license information must be selected. A choice of Per Server or Per Seat is indicated. If you select Per Seat, you must use the License Manager to add client licenses when Setup is complete.

You can access License Manager through Control Panel or through the Start menu.

In the event that Microsoft SNA Server is removed through the Setup program, the license information in License Manager is not removed. This information can be viewed in License Manager following the removal of Microsoft SNA Server.

During any subsequent setup of Microsoft SNA Server, a dialog is presented that asks for Per Server or Per Seat client license information. The default is Per Server for zero concurrent connections. Information in License Manager does not take precedence over the license information selected during setup.

After completion of setup and configuration of Microsoft SNA Server, client connection attempts receive the following error message:

There are no SNA Servers running in your domain

[F004] [010000F0]

The Application Event Log on the SNA Server will log an event 597 indicating the following:

User limit of zero exceeded: client connection rejected

The solution is to follow these steps:
 * 1) Start License Manager on the SNA server, and then select Server Browser.
 * 2) Locate the SNA server, and then select Microsoft SNA Server.
 * 3) Double-click Microsoft SNA Server, and then change the licensing mode to Per Seat.

The client license information contained in License Manager is then available to Microsoft SNA Server, and client access will be allowed.

Keywords: KB189615

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