Microsoft KB Archive/174335

= OL97: Err Msg: Outlook Caused A GP Fault In Module RASGDI.EXE. =

Article ID: 174335

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q174335



SYMPTOMS
When printing Contacts in Address Card view in Microsoft Outlook 97 using a Okidata OkiPage 4w printer, you may receive the following error message:

OUTLOOK caused a general protection fault in module RASGDI.EXE at 000d:0000135b

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OUTLOOK caused a general protection fault in module VHSDGDI.DRV at 000d:0000135b



CAUSE
This behavior may occur with Version 3.10 03/25/97 of the Okidata Okipage 4W printer driver.



RESOLUTION
Upgrade to version 4.0 of the Okidata Okipage printer driver. You can download this driver (4we3195.exe) from the Okidata Web site at:

http://www.okidata.com/drivers/win95txt.html

NOTE: Remove the current driver prior to installing the updated version.



MORE INFORMATION
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Okidata Okipage 4W is manufactured by Okidata, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kbprb kbprint KB174335

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