Microsoft KB Archive/186541

= Terminal Server Error Messages: 2400 to 2499 =

Article ID: 186541

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Server
 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q186541



SUMMARY
This article describes Terminal Server error messages 2400 to 2499.



Error 2400
The LAN adapter number is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The LAN adapter number in the configuration file is incorrect.

Action: A NETn entry in the [networks] section of the computer's configuration file needs to be corrected. See your network administrator if you need assistance.

Error 2401
There are open files on the connection.

Explanation: You tried to delete an active connection. There are open files or requests pending on this connection.

Action: Close all files and end all programs related to the connection before you try to delete it.

Error 2402
Active connections still exist.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You tried to delete a network connection that has an active process, or you tried to log off while you have an active process.

Action: Be sure that the processes running on a server are completed before you break the connection to that server, and that processes on all remote servers are completed before you log off.

Error 2403
This share name or password is invalid.

Explanation: Either the share name or password you typed is incorrect.

Action: Check the spelling of the share name or password. If you still have problems, ask your network administrator to verify the password and the share name. Your administrator should also verify that you have access to the resource. This problem can also be caused by duplicate computer names. Do not give computers on different networks identical computer names if there is any computer that is on both networks.

Error 2404
The device is being accessed by an active process.

Explanation: The drive letter you specified is the current drive of a session. You tried to delete a drive redirection (x:) while it is in use, possibly as your current drive.

Action: Be sure the drive you are trying to delete is not the current drive in any of your sessions.

Error 2405
The drive letter is in use locally.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You tried to assign a local drive letter to a shared resource.

Action: Use a drive letter that does not correspond to a local drive.

Error 2430
The specified client is already registered for the specified event.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A program requested the Alerter notify it of an event for which it is already receiving notifications.

Action: Contact technical support.

Error 2431
The alert table is full.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The number of alert notifications requested exceeded the number specified by the NUMALERTS entry in your configuration file.

Action: Increase the value of the NUMALERTS entry. Then stop and restart the workstation service.

Error 2432
An invalid or nonexistent alert name was raised.

Explanation: A software error occurred.

Action: Be sure the Alerter service is started. If this error occurs while the Alerter service is started, contact technical support.

Error 2433
The alert recipient is invalid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2434
A user's session with this server has been deleted because the user's logon hours are no longer valid.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. LAN Manager ended a user's session with this server because the user's logon time expired.

Action: No action is needed. To define the times during which a user can access the server, type:

NET USER username /TIMES:times

Error 2440
The log file does not contain the requested record number.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: Contact technical support.

Error 2450
The user accounts database is not configured correctly.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The user accounts database is not configured properly. There may be a conflict between the computer's role, which defines how this server participates in logon security, and the server's record of the name of the primary domain controller. For example, the role of this computer may be set to PRIMARY while the primary domain controller entry names a different server.

Action: Contact your network administrator.

Error 2451
This operation is not permitted when the Netlogon service is running.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. You cannot perform this task while the Netlogon service is running.

Action: To perform this task, stop the Netlogon service on the server. Retype the command, and then restart the Netlogon service.

Error 2452
This operation is not allowed on the last administrative account.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This is the only account with administrative privilege. You cannot delete it.

Action: You must add another account with administrative privilege before deleting this one.

Error 2453
Could not find domain controller for this domain.

Explanation: Windows NT could not find the domain controller for this domain. This task cannot be completed unless the domain controller is running in this domain.

Action: Start the Netlogon service on the domain controller.

Error 2454
Could not set logon information for this user.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The logon server could not update the logon or logoff information.

Action: Stop and restart the Netlogon service at the server that returned this error.

Error 2455
The Netlogon service has not been started.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The Netlogon service is not running.

Action: Start the Netlogon service at the server, and then type the command again.

Error 2456
Unable to add to the user accounts database.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The user accounts database cannot be enlarged because the server's hard disk is full.

Action: Check the server's disk and remove unnecessary and outdated files.

Error 2457
This server's clock is not synchronized with the primary domain controller's clock.

Error 2458
A password mismatch has been detected.

Error 2460
The server identification does not specify a valid server.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: If this error persists or causes other errors, contact technical support.

Error 2461
The session identification does not specify a valid session.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: If this error persists or causes other errors, contact technical support.

Error 2462
The connection identification does not specify a valid connection.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. A software error occurred.

Action: If this error persists or causes other errors, contact technical support.

Error 2463
There is no space for another entry in the table of available servers.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The table of available servers is full. You will not be able to see a complete list of network servers when you type the NET VIEW command or use the LAN Manager Screen.

Action: Stopping other processes or services on the workstation may free enough memory to correct this problem. MS-DOS workstations have a NUMSERVERS entry in the configuration file, which specifies the number of servers that the workstation can list with NET VIEW. Increasing this value can solve this problem, but will also use more memory.

Error 2464
The server has reached the maximum number of sessions it supports.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server is supporting the maximum number of sessions.

Action: Try the command later. You will not be able to start a session with this server until another user's session has ended. Also, see your network administrator. Your administrator may want to purchase an Additional User Pak for the server or increase the value of the MAXUSERS entry of the server's configuration file.

Error 2465
The server has reached the maximum number of connections it supports.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The server is supporting the maximum number of connections.

Action: To make another connection to the server, first end a current connection. If you have no connections that you can end, try your command again later. You will be able to make your connection once another user's connection is ended. Also, see your network administrator. The administrator may want to increase the value of the MAXCONNECTIONS entry of the server's configuration file.

Error 2466
The server cannot open more files because it has reached its maximum

number.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. No more files on the server can be opened.

Action: To open another file, you will first have to close a file or stop a network application that has open files. Also, see your network administrator. Your administrator may want to increase the value of the MAXOPENS entry in the server's configuration file.

Error 2467
There are no alternate servers registered on this server.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. This server has no alternate servers registered.

Action: Contact your network administrator.

Error 2470
Try down-level (remote admin protocol) version of API instead.

Error 2480
The UPS driver could not be accessed by the UPS service.

Explanation: This message should occur only on a down-level computer. Any action to correct the problem should be performed on that computer. The UPS service could not access the UPS driver (UPSDRV.OS2). The UPS driver might not be configured properly.

Action: Be sure that your CONFIG.SYS file has a DEVICE line specifying the location of the UPS device driver and that the /PORT option of that line specifies the serial port that the UPS is connected to. This line must appear before any other lines that install other serial port drivers. If you make changes to Config.sys, you will need to reboot your system for them to take effect.

Error 2481
The UPS service is not configured correctly.

Action: Follow these steps to configure a UPS:
 * 1) Click Start, click Settings, and then point to Control Panel.
 * 2) Double-click Power Options.
 * 3) Click the UPS tab.
 * 4) Click Select.
 * 5) Choose the manufacturer that you wish to configure, and then click Finish.

For Microsoft Windows NT 4.0

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click UPS.
 * 3) Click to select the Uninterruptible Power Supply is installed on check box, and then choose a port in the box list.
 * 4) Under UPS Configuration, set configurations, and then click OK.

Error 2482
The UPS service could not access the specified Comm Port.

Error 2483
The UPS indicated a line fail or low battery situation. Service not started.

Error 2484
The UPS service failed to perform a system shut down.

Keywords: kbinfo KB186541

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