Microsoft KB Archive/287836

= OL2002: You Cannot Prefix Message Replies or Forwarded Messages When You Use Word As Your E-mail Editor =

Article ID: 287836

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287836



SYMPTOMS
If you enable the Prefix each line of the original message option when you reply or forward messages, and you try to reply or forward a Microsoft Outlook Rich Text message, there may not be any prefixing or &quot;tick marks&quot; preceding the original message text.



WORKAROUND
To work around this problem, disable Microsoft Word as your e-mail editor in Outlook. To do this:
 * 1) On the Tools menu, click Options.
 * 2) On the Mail Format tab, click to clear the Use Microsoft Word to edit e-mail messages check box, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: missing changed

Keywords: kbbug kbpending KB287836

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