Microsoft KB Archive/941872

= FIX: The logon_error_dates property of a user object is not cleared when you call the ValidateUser method of a Commerce Server membership provider after you use a correct account and a correct password in Commerce Server 2007 =

Article ID: 941872

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Commerce Server 2007 Standard Edition
 * Microsoft Commerce Server 2007 Developer Edition
 * Microsoft Commerce Server 2007 Enterprise Edition

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SYMPTOMS
Consider the following scenario. In Microsoft Commerce Server 2007, you call the ValidateUser method of a Commerce Server membership provider. Although you use a correct account and a correct password, the logon_error_dates property of a user object is not cleared. Additionally, no error is raised when this problem occurs.



CAUSE
This problem occurs because Commerce Server 2007 calls the EraseFailedLoginHistory method in the UpmMembershipUser class to clear the logon_error_dates property. In the EraseFailedLoginHistory method, the collection of failed attempts is not deleted after you call the ValidateUser method by using the correct account and the correct password.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2007 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Commerce Server 2007 installed to apply this hotfix.

Restart information
You do not have to restart the computer after you apply this hotfix.

Registry information
You do not have to change the registry.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbexpertiseinter kbpubtypekc kbqfe kbhotfixserver KB941872

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