Microsoft KB Archive/263152

= How to manually remove ActiveSync 3.x =

Article ID: 263152

Article Last Modified on 5/7/2007

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APPLIES TO


 * Microsoft ActiveSync 3.0
 * Microsoft ActiveSync 3.1
 * Microsoft ActiveSync 3.5
 * Microsoft ActiveSync 3.6

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This article was previously published under Q263152



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SUMMARY
This article describes how to manually remove ActiveSync software from your computer. You may need to manually remove ActiveSync if you cannot install or remove the software using the standard procedure.



MORE INFORMATION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To remove ActiveSync, follow these steps:
 * 1) If the ActiveSync icon is displayed on the desktop, drag it to the recycle bin.
 * 2) Locate the Microsoft ActiveSync folder, and then rename it or remove it.
 * 3) Click Start, click Run, type Regedit, and then click OK.
 * 4) Locate and delete the following registry keys:
 * 5) * HKey_Local_Machine\Software\Microsoft\Windows\Current Version\Uninstall\Windows CE Services
 * 6) * HKey_Local_Machine\Software\Microsoft\Windows CE Services
 * 7) * HKey_Users\Default\Software\Microsoft\Windows CE Services
 * 8) Restart the computer and reinstall ActiveSync.

After you restart the computer, if a Get connected dialog box is displayed, click Cancel, and then continue reinstalling ActiveSync.

Additional query words: unistall

Keywords: kbenv kbhowto kbsetup KB263152

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