Microsoft KB Archive/216539

= Err Msg: An Error Occurred in the Secure Channel Support =

Article ID: 216539

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q216539



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When you access an Internet Information Server (IIS) Web site using the Secure Sockets Layer (SSL) protocol, one of the following three errors may occur in the client browser:  

Internet Explorer cannot open the internet site https://site. An error occurred in the Secure Channel Support.

 

The page cannot be displayed.

 If the IIS computer is running Windows NT 4.0 Service Pack 4, an Access Violation error may occur.



CAUSE
The properties of the CA Root (issuer) match the properties of the server certificate (subject) exactly.



RESOLUTION
To resolve this problem, do not supply values that are identical to the attributes of the CA Root when you request SSL certificates in IIS.



MORE INFORMATION
When you request an SSL certificate for IIS using Key Manager (Keyring.exe), the following fields are required:

OrganizationOrganizational UnitCommon NameCountryState/ProvinceLocality If the values supplied for these fields match the equivalent attributes of the Certificate Root Authority, the errors will occur.

Additional query words: prodie iis schannel certsrv ntop certificate keyring CA Root SSL

Keywords: KB216539

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