Microsoft KB Archive/914144

= The &quot;Log On to Windows&quot; dialog box in the Remote Desktop window incorrectly appears to use the client computer's default input language in Windows XP =

Article ID: 914144

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
Consider the following scenario. On a computer that is running Microsoft Windows XP, you use Remote Desktop Connection to connect to a terminal server. Then, you configure the client computer to use an input language that differs from the default input language. In this scenario, the Log On to Windows dialog box in the Remote Desktop window incorrectly appears to use the client computer's default input language. Therefore, you may enter an incorrect password.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed. For more information about how to obtain the latest service pack for Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

Restart requirement
You may have to restart the computer if the Mstscax.dll file is being used.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



WORKAROUND
To work around this problem, change the client computer's input language before you start Remote Desktop Connection. To do this, follow these steps:
 * 1) Click Start, click Run, type intl.cpl, and then click OK.
 * 2) In the Regional and Language Options dialog box, click the Languages tab, and then click Details.
 * 3) In the Default input language list, click the language that you want to use when you log on to the terminal server, and then click OK two times.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbwinxppresp3fix kbwinxpsp2fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB914144

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