Microsoft KB Archive/286433

= ASP Performance Monitor Counters Fail from Terminal Session =

Article ID: 286433

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft Internet Information Services 5.0

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This article was previously published under Q286433



SYMPTOMS
When you use Performance Monitor to monitor the performance and errors of Active Server Pages (ASP) through a Terminal Server session, every counter shows zero for statistics.



CAUSE
The ASP performance counters cannot work across the kernel object namespace boundaries that are required for this functionality in a Terminal Server platform.



WORKAROUND
The counters function correctly from the console, or when you connect remotely from Performance Monitor.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        File Name     Version ---  2/19/2001   Asp.dll       5.0.2195.3269 2/19/2001  Aspperf.dll   5.0.2195.3269 2/19/2001  Infoadmn.dll  5.0.2195.3243 2/19/2001  Infocomm.dll  5.0.2195.3243 1/15/2001  Spmsg.dll     5.0.2195.3140 2/19/2001  W3ctrs.dll    5.0.2195.2714 2/19/2001  Isatq.dll     5.0.2195.3243



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

Additional query words: kbIISCom

Keywords: kbbug kbfix kbqfe kbwin2000sp3fix kbhotfixserver KB286433

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