Microsoft KB Archive/266784

= XADM: Exchange Server Administrator Program Does Not Start with Error 0xc0020002 Message =

Article ID: 266784

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q266784



SYMPTOMS
When you try to start the Exchange Server Administrator program, it may not start and you may receive the following error message:

The system cannot find the file specified

Windows NT error 0xc0020002

The Administrator program also may not be displayed when you click Start, point to Programs, and then click Microsoft Exchange.



CAUSE
This issue can occur if the Administrator program is not fully installed.



RESOLUTION
To resolve this issue, start the Exchange Server Setup program from the original setup location, and then click Add/Remove Programs. Click to select the Exchange Administrator check box, and then finish Setup.

If the Exchange Administrator check box is already selected, click to clear the Exchange Administrator check box, and then finish Setup. Start Setup again, click to select the Exchange Administrator check box, and then finish Setup again.

After Setup is complete, reinstall the Exchange Server service pack if necessary.

Additional query words: admin.exe

Keywords: kbprb KB266784

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