Microsoft KB Archive/139068

= PC WSPlus: Issues When Multiple Users Have the Same Assistant =

Article ID: 139068

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Schedule+ 1.0 Standard Edition
 * Microsoft Schedule+ 1.0a

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This article was previously published under Q139068



SYMPTOMS
Multiple users can have the same Assistant defined in their respective access privileges. For example, UserA and UserB can define the same Assistant, UserC, in their access privileges. If the Assistant (UserC) deletes a meeting request message sent to both UserA and UserB, the users can no longer respond to the meeting request, either confirming or denying attendance.



RESOLUTION
This is by product design. The current Schedule+ architecture cannot handle creating multiple messages.



MORE INFORMATION
When UserD invites both UserA and UserB to a meeting, the meeting request message is received by the Assistant as one message. The Assistant double- clicks the meeting request, and it displays the meeting request messages for both UserA and UserB. If the Assistant (UserC) deletes the message or one of the meeting request displays, BOTH meeting request displays are deleted.

If UserA has accepted the meeting, and UserB is out of town, and the Assistant (UserC) deletes the message, the Assistant (UserC) can not accept the meeting for UserB.

Additional query words: 1.00 1.00a schedule plus multiple meeting requests Assistant

Keywords: KB139068

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