Microsoft KB Archive/273699

= PPT2001: MP3 Files May Not Insert or Play on Mac OS 8.1 =

Article ID: 273699

Article Last Modified on 1/29/2007

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APPLIES TO

 Microsoft PowerPoint 2001 for Mac, when used with:  Apple Mac OS 8.1

 Microsoft Greetings 2002 Standard Edition

 Microsoft Picture It! Express 2002

 Microsoft Picture It! Photo 2002 Standard Edition</li></ul>

 Microsoft Picture It! Publishing 2002 Platinum Edition</li></ul> </li></ul>

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This article was previously published under Q273699

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SYMPTOMS
When you attempt to insert an MP3 file into a presentation, the file may not be inserted, or may not play after being inserted.

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CAUSE
This problem occurs when you do not have QuickTime 3.0 or later, or Mac OS 8.5 or later installed. QuickTime 3.0 or later is required to play MP3 files from within PowerPoint.

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RESOLUTION
To resolve this issue, use any of the following methods:
 * Upgrade your version of QuickTime to version 3.0 or later.
 * Upgrade your version of Mac OS to Mac OS 8.5 or later.
 * Convert the MP3 files into .wav or .avi files before you insert them into PowerPoint.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: off2001kb ppt2001 mac PPT2001KB powerpoint MP3 sound movie insert place play

Keywords: kbbug kbnofix KB273699

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