Microsoft KB Archive/137396

= Unable to Copy Files During Windows NT 3.51 Upgrade =

Article ID: 137396

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q137396



SYMPTOMS
When you attempt to upgrade to Windows NT 3.51 from previous versions of Windows NT using the Windows NT 3.5 Setup floppy disks, an "Unable to copy " error message appears for the following files:

Upgrade From Windows NT 3.1
MVAPI32.DLL

OLEPRX32.DLL

NTVER.DLL

MUSRMGR.IND

CALC.IND

NTCMDS.IND

NPINCDET.DLL

FTUI32.DLL

FTENG32.DLL

WINNT.IND

Upgrade From Windows NT 3.5
NPINCDET.DLL

FTUI32.DLL

FTENG32.DLL

WINNT.IND

If you skip the copying operation of the files above, the following error message appears:

Error!

The GINA.dll has created an unrecoverable error and Windows NT will reboot after this.

When the computer reboots, the following STOP error message may appear:

STOP: 0xC000021A {Fatal System Error}

The Windows Logon Process system process terminated unexpectedly with a status of 0xC000006d (0x00000000 0x00000000).

The system has been shutdown.



RESOLUTION
To correct this problem, do one of the following:

 Use the Windows NT 3.51 Setup Boot floppy disks.

-or- Create the Windows NT 3.51 Setup Boot floppy disks using the /OX parameter. For example:

WINNT.EXE /OX

-or-

WINNT32.EXE /OX

-or- Perform a floppyless installation of Windows NT 3.51 by typing the following:

WINNT.EXE /B

-or-

WINNT32.EXE /B

Additional query words: prodnt hang blue screen fails

Keywords: KB137396

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