Microsoft KB Archive/313835

= BUG: Slow Response Times When You Use the IMAP4 Module =

Article ID: 313835

Article Last Modified on 10/19/2005

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APPLIES TO


 * Microsoft Internet Cellular Smart Access Server 2000

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This article was previously published under Q313835



SYMPTOMS
You may experience slow response times when you use the Internet Message Access Protocol 4 (IMAP4) module.



CAUSE
This issue may occur if there are delays of up to 200 milliseconds (ms) between subsequent TCP/IP packets.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time    Version      Size     File name          Platform -  Dec-13-2001 02:36   3.5.3.34     655,433  Icsa_imap4.exe     x86



STATUS
Microsoft has confirmed that this is a problem in ICSA 3.5 Server.

Keywords: kbbug kbpending KB313835

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