Microsoft KB Archive/178617

Fighter Ace: Internet Connectivity Problems

PSS ID Number: Q178617 Article last modified on 05-25-1999

WINDOWS:1.5

WINDOWS

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The information in this article applies to:

 == Microsoft Fighter Ace version 1.5 for MSN Gaming Zone == 

= SYMPTOMS =

You may experience the following symptoms when you play Microsoft Fighter Ace on the Microsoft MSN Gaming Zone:

  When you click Fly Now, you may receive the following error message: Unreliable connection. Please try again.   When you play a game you have already joined, you may receive the following error message: Connection to Server has been lost. Please try to reconnect.   You cannot see any airplanes when you join a game in an arena where many other players are flying.   You are unable to shoot down other airplanes, or you do not receive confirmation messages when you shoot down other airplanes.   Other airplanes jump from one location to another, or other players complain that your airplane jumps from one location to another. 

= CAUSE =

This behavior can occur if you have a slow or unreliable connection to the MSN Gaming Zone.

= RESOLUTION =

To determine the quality of your connection to MSN Gaming Zone, press ALT+T when you play Fighter Ace to view the Network dials in Data View. The symptoms listed earlier in this article are more likely to occur if one or more of the following conditions are true:


 * The Network Latency dial is in the yellow or red area. This indicates slow data transmission over your Internet connection.
 * The Network Data Loss dial is in the yellow or red area. This indicates excessive data loss over your Internet connection.

If both the Network Data Loss and Network Latency dials are in the green area, then there is no problem with your MSN Gaming Zone connection.

If the Network Latency dial in Data View is in the yellow or red area, use either of the following methods to improve Network Latency:

Close Other Internet Programs
Before you play Fighter Ace on MSN Gaming Zone, increase the bandwidth of your network connection to MSN Gaming Zone. To do so, quit any programs that frequently send and receive data over the Internet, such as chat or e-mail programs.

Join a Smaller Game
To increase the speed of your connection, reduce the amount of data that needs to be transferred between players. To do so, join an arena with fewer players.

= MORE INFORMATION =

If either the Network Data Loss dial or the Network Latency dial in Data View is in the yellow or red area, you may be able to resolve the issue by using the following steps:


 * 1) Quit Fighter Ace.
 * 2) Quit your Web browser and any other programs that are running.
 * 3) Right-click MSN Gaming Zone icon on the taskbar, and then click Close.
 * 4) Close your dial-up connection to the Internet.
 * 5) Start a new connection to MSN Gaming Zone.

If these steps do not resolve the issue, try to connect to the Internet Gaming Zone at a later time.

Additional query words: 1.50 1.00 fa fighterace igz z4

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========================================================= Keywords : kbnetwork Version : WINDOWS:1.5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.