Microsoft KB Archive/231580

= WINUP: "Error Downloading Component" Error Message from Windows Update If You Have GetRight Installed =

PSS ID Number: 231580

Article Last Modified on 9/24/2003

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The information in this article applies to:


 * Microsoft Windows Update

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This article was previously published under Q231580



SYMPTOMS
After you install Headlight Software, Inc.'s GetRight download manager program, you may receive the following error message when Windows Update components download:

Error downloading component



CAUSE
If you turn on GetRight's click monitoring feature for Internet Explorer, GetRight will manage some downloads from the Windows Update Web site. When the download process is managed by Windows Update, the component is automatically installed after the files are downloaded. However, you have to turn on automatic installation in GetRight for this to occur when GetRight manages the download.



RESOLUTION
To resolve this problem, turn on automatic installation for download processes that are managed by GetRight. To do so, follow these steps:
 * 1) Start GetRight, and then click the Monitor tab.
 * 2) Under Ignore all clicks for servers, add the following servers:
 * 3) * Windowsupdate.Microsoft.com
 * 4) * Download.microsoft.com

Note You may also resolve this problem by turning off GetRight.



MORE INFORMATION
For more information about GetRight, visit the following Headlight Software, Inc. Web site:

http://getright.com/get_info.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbwindowsupdate KB231580

Technology: kbWinUpdate kbWinUpdateSearch

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