Microsoft KB Archive/303923

= OL2000: Error Message: There Was a Problem Starting Microsoft Schedule Plus =

Article ID: 303923

Article Last Modified on 7/16/2004

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Schedule+ 97 Standard Edition
 * Microsoft Schedule+ 97 Standard Edition
 * Microsoft Schedule+ 97 Standard Edition

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This article was previously published under Q303923



SYMPTOMS
When you start Microsoft Schedule+ 7.x on a computer that is running Outlook 2000, you may receive one of the following error messages:

There was a problem starting Microsoft Schedule Plus. An unexpected error has occurred.

-or-

There was a problem starting Microsoft Outlook Calendar. Memory is low. Close some windows before continuing.



CAUSE
This behavior can occur if Schedule+ 7.x is set in the group-enabled mode and Outlook 2000 is configured in the Internet Mail Only (IMO) mode.



RESOLUTION
To resolve this behavior, configure Outlook 2000 in the Corporate or Workgroup (CW) mode. Use the following steps to configure Outlook 2000 in the CW mode.

NOTE: Have your Microsoft Office 2000 or Outlook 2000 CD available to complete this procedure.
 * 1) On the Tools menu, click Options.
 * 2) Click the Mail Delivery tab, click Reconfigure Mail Support.
 * 3) On the E-mail Service Options page, click to select the Corporate or Workgroup check box.
 * 4) Click Next, read the warning message, and then click Yes.
 * 5) Start Outlook 2000. The Microsoft Windows Installer starts and installs the required files.
 * 6) Insert the Office 2000 CD-ROM when you receive the prompt to complete the installation.

Additional query words: OL2K

Keywords: kberrmsg kbenv kbprb KB303923

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