Microsoft KB Archive/927932

= Error message when you try to connect to a cube server in ProClarity Web Professional or in ProClarity Desktop Professional: &quot;Unspecified error&quot; =

Article ID: 927932

Article Last Modified on 11/30/2006

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APPLIES TO


 * ProClarity Analytic Server
 * Microsoft SQL Server 2000 Analysis Services
 * ProClarity Web Professional 6.1
 * ProClarity Web Professional 6.2
 * ProClarity Desktop Professional 6.1
 * ProClarity Desktop Professional 6.2

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SYMPTOMS
When you try to connect to a cube server in ProClarity Web Professional or in ProClarity Desktop Professional, you receive the following error message:

Unspecified error.



RESOLUTION
To resolve this problem, disable the Internet Explorer Enhanced Security Configuration option.

Note By default, the option is enabled on a Microsoft Windows Server 2003-based computer.

To disable this option, follow these steps:
 * 1) In Control Panel, open Add or Remove Programs.
 * 2) Click Add/Remove Windows Components.
 * 3) In the Windows Components Wizard dialog box, click to clear the Internet Explorer Enhanced Security Configuration check box.
 * 4) Click Next, and then click Finish.
 * 5) Restart ProClarity Web Professional or ProClarity Desktop Professional.



Steps to reproduce the problem

 * 1) Make sure that the Internet Explorer Enhanced Security Configuration check box is selected in the Windows Components Wizard dialog box.
 * 2) On the File menu, click Open Cube.
 * 3) In the Connect dialog box, type a cube server name in the Server field, and then click OK.

Keywords: kberrmsg kbtshoot kbprb KB927932

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