Microsoft KB Archive/915043

= A memory leak occurs in the MountPointManager device or in the System process when you use the Volume Shadow Copy Service on a computer that is running Windows Server 2003 =

Article ID: 915043

Article Last Modified on 3/1/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Storage Server 2003

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SYMPTOMS
When you use the Volume Shadow Copy Service on a computer that is running Microsoft Windows Server 2003, you experience one of the following problems:  When you create and then delete a shadow copy that is supported by a hardware provider, a handle leak in the Shell Hardware Detection Service occurs. Specifically, a handle to the MountPointManager device is leaked in the Shell Hardware Detection Service. This problem occurs because of a bug in the GetVolumePathNamesForVolumeName function. When you create or import a shadow copy by using the Volume Shadow Copy Service together with a hardware provider, a handle leak in the System process occurs. Specifically, every time that a shadow copy is created or imported, the system does not close a handle to the following registry entry:

This problem occurs because of a bug in the StorPort driver (Storport.sys).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbexpertiseadvanced KB915043

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