Microsoft KB Archive/281261

= ENT2001: The Palm Conduit Does Not Synchronize Archived Items =

Article ID: 281261

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q281261



SYMPTOMS
If you use the Archive feature on a Palm Handheld device to preserve items such as completed tasks, deleted notes, and past appointments, these items are not included when you use the HotSync Manager with Entourage.



CAUSE
This behavior occurs because the Entourage conduit does not recognize the archive setting of the deleted items on the Palm device.



MORE INFORMATION
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: Apple Mac

Keywords: kbprb KB281261

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