Microsoft KB Archive/159316

= FPNW Event ID 2024 Generated When Using JetAdmin =

Article ID: 159316

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft File and Print Services for NetWare 4.0

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This article was previously published under Q159316



SYMPTOMS
File and Print Services for NetWare (FPNW) logs many Event ID 2024s, after which no NetWare-compatible clients can access the FPNW server.

Event ID 2024, Source FPNWSrv:

The description for Event ID (2024) in Source (FPNWSrv) could not be found. It contains the following insertion string(s): \Device\FPNWSrv,.

-or-

The client at address below was not logged in and attempted to open.

where is a NetWare-compatible volume defined on the FPNW server.



CAUSE
This problem is caused when a computer running Windows 95, Windows NT Workstation, or Windows NT Server is also running JetAdmin to monitor the print queue on the network. The user who logged on to this station is attached to FPNW, but has not logged on.

JetAdmin program periodically checks for a status file on the SYS volume (SYS:\LOGIN\HP_PRINT\JETSET.INI). If the client is not logged in to FPNW, NT will log the event when the client checks for the file.



RESOLUTION
Ensure that the user is logged on to the FPNW server or try to disable the HP software from checking for the status file.

NOTE: JetDirect is no longer supported by HP. SDI (Simple Device Installation) is now used to install network printers. For more information on this, see:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj06765

Keywords: kbfix kbhowto kbnetwork KB159316

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