Microsoft KB Archive/275508

= SMB Session Credentials Are Not Updated After Password Change Resulting in Account Lockout =

Article ID: 275508

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q275508



SYMPTOMS
If the home drive is mapped and you change your password during the logon process, the account may be locked out when you try to open the home drive after it is disconnected because of a TCP disconnect time-out.



Windows 2000
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date         Time   Version        Size     File name --  27-Oct-2000  16:32  5.0.2195.2590  331,536  Msgina.dll

Windows NT 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name -  28-Oct-2002  11:18  4.0.1381.7200  124,688  Msgina.dll



Windows 2000
Microsoft has confirmed that this is a problem in Windows 2000. This problem was first corrected in Windows 2000 Service Pack 2.

Windows NT 4.0
Microsoft has confirmed that this is a problem in Windows NT 4.0.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: lockout lock expired expire

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp2fix KB275508

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