Microsoft KB Archive/103851

= PC WRmt Ext: Telebit Err Msg: Failure to Reinitialize Modem =

Article ID: 103851

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 2.1
 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2
 * Microsoft Mail Remote 3.2

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This article was previously published under Q103851



SYMPTOMS
When you run the version 3.2 Microsoft Mail Remote for Windows or versions 2.1, 3.0, or 3.2 Microsoft Mail for PC Networks EXTERNAL.EXE program with the Telebit script, sometimes the following display appears when you reset the modem after a successful transmission:

Failure to initialize modem



CAUSE
This problem occurs if the response code stored in the response buffer contains two zeros. The modem was reset correctly; however, the script did not recognize the two zeros as being acceptable--the script was looking for only one zero to be returned.

This error will not be consistent because sometimes the response codes are placed separately into the response buffer. This problem is timing dependent.



RESOLUTION
The lines in the script from the RESET section are: clearrsp         ; Clear out any ring signals sendln "ATV0"    ; Numeric result codes sendln "ATE0"    ; Suppress command local echo sendln "ATZ"     ; Reset modem to default settings waitrsp 1 To resolve this problem, place the waitrsp command after "ATE0", so that the multiple response codes from the different sendln commands do not get included together. The corrected RESET section should look like the following: clearrsp         ; Clear out any ring signals sendln "ATV0"    ; Numeric result codes sendln "ATE0"    ; Suppress command local echo waitrsp 1 sendln "ATZ"     ; Reset modem to default settings waitrsp 1

Additional query words: 2.10 3.00 3.20

Keywords: KB103851

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