Microsoft KB Archive/917046

= FIX: You cannot reconnect a Citrix ICA client to an instance of Citrix Presentation Server that is running on a Windows Server 2003 Service Pack 1-based computer =

Article ID: 917046

Article Last Modified on 10/11/2007

-

APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Web Edition

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Datacenter x64 Edition</li></ul>

 Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

 Microsoft Windows Server 2003, Standard x64 Edition</li></ul> </li></ul>

-

<div class="notice_section">

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

<div class="symptoms_section">

SYMPTOMS
Consider the following scenario. You connect a Citrix ICA client to an instance of Citrix Presentation Server. The instance of Citrix Presentation Server is running on a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer. The ICA client only supports ThinWire 1 video modes. After you disconnect the session, you cannot reconnect.

Note This problem does not occur in the original release version of Windows Server 2003.

<div class="cause_section">

CAUSE
This problem occurs because of an issue with the Winsrv.dll file.

<div class="resolution_section">

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must have Windows Server 2003 SP1 installed to apply this hotfix.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x64-based versions
<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.

<div class="moreinformation_section">

MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB917046

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.