Microsoft KB Archive/131140

Problems Accessing Modem Using QuickLink-II

PSS ID Number: Q131140 Article last modified on 12-12-1997

WINDOWS

=
========================================================= WINDOWS kbusage

= SYMPTOMS =

If you use QuickLink-II, the Windows default communication driver may be replaced. Using the QuickLink RHSICOMM.DRV driver in place of the Windows COMM.DRV driver may cause several problems including the following error message:

Your modem is turned off, improperly configured, or in use by another application. Press F1 for more information.

= RESOLUTION =

To cancel (disable) QuickLink-II and use the Windows COMM.DRV driver instead, do the following:

  Open the SYSTEM.INI file in a text editor such as Notepad.   Disable the RHSICOMM.DRV driver in the [BOOT] section by adding a semicolon to the line that reads COMM.DRV=RHSICOMM.DRV so that it reads: ;COMM.DRV=RHSICOMM.DRV   To re-enable the Windows COMM.DRV driver in the [BOOT] section, add a line in that section that reads: COMM.DRV=COMM.DRV There may be an additional line in the [BOOT] section that reads: COMM_DRV_OLD=comm.drv Add a semicolon in front of this line so that it reads: ;COMM_DRV_OLD-comm.drv   Save the changes, exit Windows, and restart your computer. 

= MORE INFORMATION =

QuickLink-II is made by Smith Micro, Inc. and is packaged by various modem manufacturers with their modems. If you have questions regarding this product, contact the maker of your modem.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbusage KBSubcategory: kbonline

= Additional query words: w_money 3.0 w_bob quick link 2 w_works =

Keywords : kbonline Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.