Microsoft KB Archive/235942

= Err Msg: The System Could Not Log You On, Error = 0 =

Article ID: 235942

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Commercial Internet System 2.5

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This article was previously published under Q235942



SYMPTOMS
When you use Web mail and your mailbox becomes full, you cannot log on to HTML Mail Interface (HMI) Web mail. The following error message occurs:

The system could not log you on, error = 0



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next MCIS 2.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time    Version      Size    File name     Platform -  06/29/99  02:52a  8.0.349.0    310,032 Wmailobj.dll  x86 06/29/99 02:54a  8.0.349.0    528,144 Wmailobj.dll  Alpha



STATUS
Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System (MCIS) version 2.5.

Additional query words: HMI

Keywords: kbbug kbfix kbqfe kbhotfixserver KB235942

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