Microsoft KB Archive/128613

= SMS: WUSER GP Faults with Compaq Qvision Adapter =

Article ID: 128613

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition

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This article was previously published under Q128613





SYMPTOMS
When you use the Remote Control Applet (WUSER.EXE) to remotely control a 16- bit Windows client, the following error appears:

WUSER2 caused a general protection fault in module IDIS_LM.DLL at 0005:0dd0

This GP-fault occurs when the client workstation has Compaq Qvision Windows driver CPQLQV04.DRV and is using 640x480 16 colors 16 dot fonts.



WORKAROUND
Change the Qvision driver resolution from 16 colors to 256 colors or use the Standard VGA driver instead of the Qvision driver.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Systems Management Server version 1.0. This problem was corrected in Systems Management Server version 1.1.

Additional query words: prodsms sms

Keywords: kb3rdparty kbarttypeinf kbnetwork KB128613

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