Microsoft KB Archive/941757

= You receive an error message when you try to install the Active Directory directory service on a domain controller where Active Directory was removed =

Article ID: 941757

Article Last Modified on 9/28/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
Consider the following scenario:
 * You have two domain controllers that are running Windows Server 2003 Service Pack 1 (SP1).
 * You remove the Active Directory directory service on the domain controller that is running the infrastructure master role.
 * You perform a metadata cleanup on the domain controller from which Active Directory was removed.

In this scenario, when you try to install Active Directory on the domain controller from which Active Directory was removed, you receive an error message that resembles the following:

The operation failed because:

This Active Directory installation requires domain configuration changes, but whether these changes have been made on the domain controller  is undetermined. The installation process has quit.

&quot;The system cannot find the file specified&quot;.

When you run the domain controller diagnostic tool (Dcdiag.exe), you receive an error message that resembles the following:

Starting test: KnowsOfRoleHolders

Role Schema Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com

Role Domain Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com

Role PDC Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com

Role Rid Owner = CN=NTDS Settings,CN=Domain Name,CN=Servers,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com

Role Infrastructure Update Owner = CN=NTDS Settings\0ADEL:e0a0c653-031f-4826-be03-9b66c5ac6fb4,CN=ADC\0ADEL:184372c4-b9b2-40db-a88a-385dca1d7eb7,CN=Servers\0ADEL:79c18f15-40ad-4aec-b9a8-150eb62b8a22,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com

Warning: CN=NTDS Settings\0ADEL:e0a0c653-031f-4826-be03-9b66c5ac6fb4,CN=ADC\0ADEL:184372c4-b9b2-40db-a88a-385dca1d7eb7,CN=Servers\0ADEL:79c18f15-40ad-4aec-b9a8-150eb62b8a22,CN=Site Name,CN=Sites,CN=Configuration,DC=DC Name,DC=com is the Infrastructure Update Owner, but is deleted.

......................... ROOT failed test KnowsOfRoleHolders

Additionally, the following information may be logged in the Dcpromoui.log file: The Workstation service has not been started. Managing the network session with domain_controller_name failed. Note The path of the Dcpromoui.log file is %windir%\Debug\Dcpromoui.log.



CAUSE
This problem occurs if the domain controller that is running the infrastructure master role is missing, or the domain controller is not on the network.



RESOLUTION
To resolve this problem, transfer the infrastructure master role to the domain controller where Active Directory is present. For more information about how to transfer the infrastructure master role, click the following article number to view the article in the Microsoft Knowledge Base:

255504 Using Ntdsutil.exe to transfer or seize FSMO roles to a domain controller

Keywords: kbtshoot kbexpertiseadvanced KB941757

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