Microsoft KB Archive/272701

= Characters Are Slowly Displayed on Screen While Completing Incident Details Form =

Article ID: 272701

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q272701



SYMPTOMS
In Help and Support, when you type the details of an incident into Microsoft Secure Online Support, the details may seem delayed (or lagged) when displayed on your computer screen. Your computer screen may take anywhere from 30 to 60 seconds before the details are displayed, depending on the speed of your computer.



CAUSE
This behavior can occur because Microsoft Windows Management Instrumentation (WMI) collects the data for your incident (in the background) while you are typing the details of your incident.



WORKAROUND
To work around this behavior, wait 30 to 60 seconds before typing in the incident details.



STATUS
This behavior is by design.

Keywords: kbprb KB272701

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