Microsoft KB Archive/111826

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Printing Envelopes with the HP DeskJet 500

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ID: Q111826

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The information in this article applies to:


 * Microsoft Windows for Workgroups version 3.11
 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 2.0c-CD, 6.0

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SYMPTOMS
Windows for Workgroups 3.11 ships with version 2.14 of the Hewlett-Packard (HP) DeskJet 500 printer driver, which does not print envelopes correctly from Microsoft Word for Windows.

RESOLUTION
To correct this problem:

The following file(s) are available for download from the Microsoft Software Library:

"~ Hpdjet.exe" For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

"ARTICLE-ID: Q119591 How to Obtain Microsoft Support Files from Online Services" Additional query words: wfw wfwg 3.11 desk jet

Keywords : kbfile

Version : WINDOWS:2.x,3.11,6.0

Platform :

Issue type :

Technology : kbWordSearch kbWordWSearch