Microsoft KB Archive/60471

Printer Settings Box Not Visible with Chooser 2.3

PSS ID Number: Q60471 Article last modified on 03-07-1997

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= SUMMARY =

Under System version 3.2, when trying to print from Microsoft Word to a serial printer using version 2.3 of the Chooser desk accessory, the Settings button and dialog box will not appear below the printer selection box when the Serial Printer icon is selected in the Chooser. To display the Settings dialog box, Microsoft Word requires Chooser version 3.0 or later.

With Chooser version 2.3, it is not possible to change any of the settings for the printer.

To solve this problem, find a System Tools disk that contains version 3.0 or later of the Chooser, and use the Font/DA Mover program to install the new Chooser in the System file of the start-up disk. Version 3.0 of the Chooser was shipped on the Microsoft Word version 3.00 Program Disk.

KBCategory: kbenv KBSubcategory: Additional reference words: macword macword5

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Copyright Microsoft Corporation 1997.