Microsoft KB Archive/257761

= OLEXP: Cannot Uninstall Outlook Express on Windows 2000 =

Article ID: 257761

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2

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This article was previously published under Q257761



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
On a computer that is running Microsoft Windows 2000, Outlook Express Help contains instructions about how to uninstall Outlook Express. When you follow these instructions, you cannot uninstall Outlook Express.



CAUSE
The Help file information in Outlook Express in Windows 2000 is incorrect.



RESOLUTION
You cannot install and uninstall Outlook Express in Windows 2000 by using the Add/Remove Programs tool in Control Panel.

Keywords: kbprb kbsetup KB257761

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