Microsoft KB Archive/98115

= Microsoft Backup Doesn't Work on Panasonic Notebook Computers =

Article ID: 98115

Article Last Modified on 11/23/1999

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q98115



SYMPTOMS
You may have difficulty running Microsoft Backup on a Panasonic notebook computer (models CF170, CF270, and CF370) or on a Texas Instruments 4000e laptop machine. After you insert a floppy disk, Backup may not respond or one of the following error messages may be displayed:

Defective Floppy

-or-

Please insert disk 27724 in drive x

In addition, all of the data on the floppy disk may be erased.



CAUSE
This problem is caused by the computer's power-saving feature which interferes with or turns off the floppy disk drives.



WORKAROUND
To run Backup and use the floppy disk drives, you must run POWERxxx.EXE (where xxx is the specific model number of the laptop) and disable the &quot;floppy time-out&quot; feature.

Additional query words: 6.00 note book laptop lap top msbackup mwbackup 6.20

Keywords: KB98115

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