Microsoft KB Archive/131610

Bob Letter Writer: Only Partial Page Prints on Laser Printers

PSS ID Number: Q131610 Article last modified on 03-02-1996

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kbusage kbprint kbtshoot

= SYMPTOMS =

When you print a letter from Letter Writer to a laser printer, only a portion of your letter may print.

= CAUSE =

This can occur if your Windows printer driver is not configured properly or the printer does not have enough memory.

= RESOLUTION =

To resolve the printing problems, try one or more of the following troubleshooting suggestions.

  Make sure the memory setting for your printer driver matches the memory in your printer. -or-   On many printers, you can change resolution or dots per inch (DPI) to a lower setting. This can reduce the amount of memory required to print a page. NOTE: Reducing resolution can also reduce print quality. -or-   You may need to add memory on your printer. See your printer user’s guide or contact the manufacturer for additional information about memory issues. -or-   Change the Printer Graphics mode from HP-GL/2 to Raster. 

Checking Printer Memory
To check your printer memory setting, use the steps below for you version of Windows.

Windows 95
  Click the Start button, point to Settings, and then click Printers.   With your right mouse button, click your printer, and then click Properties.   On the Device Options tab, check the following, if available: <ol style="list-style-type: lower-alpha;">  Verify that the printer memory setting is correct. </li>  To insure that Windows 95 will warn you if your document will exceed your printer’s memory, adjust the Printer Memory Tracking slider toward Conservative. For more information on this function, click the slide tab and press the F1 key. </li></ol> </li></ol>

Windows 3.x

 * 1) In Program Manager, Double-click the Control Panel icon, usually located in the Main group.
 * 2) In the Control Panel, double-click the Printers icon.
 * 3) Click the Setup button.
 * 4) Configure the memory setting (if available) to match the amount of memory installed on your laser printer. Check your printer user’s guide for more information about installed memory. Many laser printers can print test page that shows current memory settings.

KBCategory: kbusage kbprint kbtshoot KBSubcategory: B_Letter

Additional reference words: 1.00 w_bob partial deleted truncated shortened reduced resources missing ====================================================================== Keywords : B_Letter Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.