Microsoft KB Archive/191530

= HP ScanJet 5p Does Not Function After Upgrade to Windows 98 =

Article ID: 191530

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q191530



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you upgrade to Windows 98, your Hewlett-Packard (HP) ScanJet 5p scanner may not function.



CAUSE
This issue occurs because the Hpsjusd.dll file provided by HP is not compatible with Windows 98.



RESOLUTION
To resolve this issue, extract a new copy of the Hpsjusd.dll file from your original Windows 98 CD-ROM to the Windows\System folder. If the scanner is connected to a SCSI adapter, also extract a copy of the Scsimap.sys file to the Windows\System folder. For information about how to extract files, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 129605

TITLE : How to Extract Original Compressed Windows Files



MORE INFORMATION
On the Hewlett-Packard Web site, you can place an online order for the "Windows 98 Upgrade." This is only an upgrade to the HP DeskScan utility version 2.9 and does not resolve the problem with the Hpsjusd.dll file.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: HWIMATS

Keywords: kb3rdparty kbhardware kbprb KB191530

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