Microsoft KB Archive/295745

= Non-Plug and Play Network Device Support in Windows XP =

Article ID: 295745

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows Advanced Server, Limited Edition

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This article was previously published under Q295745





SYMPTOMS
Non-Plug and Play (PnP) devices are no longer supported in Windows XP. This may include modems and Network Interface Cards (NIC).

In addition, if a modem that is slower than 28.8 kilobits per second (Kbps), that modem is not recognized automatically by Microsoft Windows XP. The Control Panel Add/Remove Hardware tool does not recognize the modem.



CAUSE
Non-Plug and Play (PnP) devices are no longer supported.

For modems slower than 28.8 kilobits, native drivers are not included with Windows XP.



RESOLUTION
If the device is Plug-and-Play capable, consult the manufacturer about how to put the device into the appropriate mode.

To work around non-detected modems, download the appropriate drivers from the modem manufacturer and manually install them according to manufacturers directions.



STATUS
This behavior is by design.

Keywords: kbhardware kbprb KB295745

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