Microsoft KB Archive/914927

= An incorrect font may be displayed when you view an e-mail message in Outlook 2003 =

Article ID: 914927

Article Last Modified on 2/17/2006

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APPLIES TO


 * Microsoft Office Outlook 2003

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SYMPTOMS
When you view an e-mail message in Microsoft Office Outlook 2003, an incorrect font may be displayed.



CAUSE
This problem may occur when you view a Rich Text Format (RTF) e-mail message in Outlook 2003.



WORKAROUND
To work around this issue, configure Outlook 2003 to use Microsoft Word to view RTF e-mail messages:
 * 1) Start Outlook 2003.
 * 2) On the Tools menu, click Options.
 * 3) Click the Mail Format tab, and then click to select the following check boxes:
 * 4) * Use Microsoft Office Word 2003 to edit e-mail messages
 * 5) * Use Microsoft Office Word 2003 to view Rich Text e-mail messages
 * 6) Click OK to close the Options dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb KB914927

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