Microsoft KB Archive/306958

= XCON: Message Transfer Agent Stops If IMCData\In and IMCData\Out Archive Folders Are Large =

Article ID: 306958

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q306958



SYMPTOMS
If there are large Archive folders in the IMCData\In and IMCData\Out folders, the Exchange Server Message Transfer Agent (MTA) service may shut down.



CAUSE
This behavior can occur when disk space is depleted. The MTA service needs disk space to run.

The Archive folders in IMCData\In and IMCData\Out rapidly consume disk space when diagnostics logging is set to archive messages. Additionally, if the Internet Mail Service (IMS) does not successfully convert messages, IMS places the unconverted messages in one of the appropriate Archive folders.



RESOLUTION
To resolve this behavior, start Windows Explorer, and then delete the archived messages.

To prevent recurrence of this behavior, turn off message archiving:
 * 1) In Exchange Administrator, open the Internet Mail Service Properties dialog box.
 * 2) Click the Diagnostics Logging tab.
 * 3) Click Message Archival, click None, and then click OK.

Keywords: kbenv kbprb KB306958

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