Microsoft KB Archive/305180

= Unable To Configure Arescom CPE Using &quot;Hardware Found&quot; Wizard With Windows 2000 =

PSS ID Number: 305180

Article Last Modified on 5/23/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Professional
 * MSN DSL, version 2.0

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This article was previously published under Q305180



SYMPTOMS
The Arescom USB Network Adapter is listed in Device Manger as a Network Adapter, but this device has an exclamation mark beside it, indicating that is it not properly installed.



CAUSE
You connected the Customer Premises Equipment (CPE) or Digital Subscriber Line (DSL) modem to your computer PC in an incorrect sequence.



RESOLUTION
To resolve this issue


 * 1) Click Start, point to Settings, click Control Panel, and then double-click System.
 * 2) Select the Hardware tab, then click Device Manage button.
 * 3) Click Next, select Uninstall/Unplug a device, and then click Next.
 * 4) Select Uninstall a device, and then click Next.
 * 5) Right-click the Arescom USB Adapter from Network Adapter Section, and then click Uninstall.
 * 6) Restart your computer.
 * 7) Follow the Setup instructions as outlined in the Welcome Kit.

Additional query words: kbimu; MSN DSL

Keywords: kbprb KB305180

Technology: kbMSNDSL200 kbMSNSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search

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