Microsoft KB Archive/331505

= XL2002: Excel May Stop Responding When You Try to Edit a Long Formula That Contains a Link =

Article ID: 331505

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Excel 2002 Standard Edition

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This article was previously published under Q331505



SYMPTOMS
When you try to edit a long formula that contains a link, Microsoft Excel 2002 may stop responding.



CAUSE
This problem occurs if the following conditions are true:
 * The formula contains a link to an external workbook.
 * The source workbook is closed.
 * The length of the formula, which includes the path to the source workbook, exceeds 1024 characters.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.    Date         Time    Size        File name 11-Nov-2002 09:47   12,827,200  Excel.msp 11-Nov-2002 10:36   15,007,308  Excelff.msp

After the hotfix is installed, the following files will have the listed attributes or later:   Date        Time      Version      Size       File name -  08-NOV-2002 13:47:13  10.0.4705.0  9,177,672  Excel.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

This problem was first corrected in Office XP Service Pack 3.

Additional query words: kb2hr1

Keywords: kbqfe kbhotfixserver kbofficexppresp3fix kbbug kbfix KB331505

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