Microsoft KB Archive/867577

= You cannot access old recordings in Live Meeting =

Article ID: 867577

Article Last Modified on 8/3/2004

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you use Microsoft Office Live Meeting, you may experience one or more of the following problems:
 * Old recordings are not available.
 * Some of the recording formats are not available when you try to view a recording.
 * The status of the recording is Unknown.



CAUSE
This problem occurs if the recording is in the publication process.



RESOLUTION
If the Available status is Unknown for any one of your recordings, follow these steps:
 * 1) Verify that the View Recording Info page refreshes automatically every few minutes.
 * 2) If the View Recording Info page refreshes, the recording is being published, and the recording will be available in several hours.
 * 3) After the recording has published, the Available status will be Yes.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbprb KB867577

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