Microsoft KB Archive/263216

= Dr. Watson Error Appears in Cluster Administrator When You View Internet Information Server Property Pages =

Article ID: 263216

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0
 * Microsoft Cluster Server 1.1

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This article was previously published under Q263216



SYMPTOMS
If you view Internet Information Server property pages after you install version 6.00.xxxx.x of Mfc42u.dll, you may receive a Dr. Watson error message in Cluster Administrator.



CAUSE
These versions of Mfc42u.dll use a different method of retrieving handles to the Internet Information Server property sheets than previous versions did.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time    Version     Size   File name     Platform -  04/06/2000  05:54p  4.2.742.1   65,664 iisclex4.dll  x86



STATUS
Microsoft has confirmed that this is a problem in Internet Information Server 4.0.

Additional query words: MSCS IIS Cluster Dr. Watson Server Instance

Keywords: kbbug kbfix kbqfe kbhotfixserver KB263216

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