Microsoft KB Archive/132096

= PRJ: Error Messages When Accepting a Task Assignment =

Article ID: 132096

Article Last Modified on 10/7/2003

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APPLIES TO


 * Microsoft Project 4.0 Standard Edition
 * Microsoft Project 4.1 Standard Edition
 * Microsoft Project 4.1a

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This article was previously published under Q132096



SYMPTOMS
In Microsoft Project, when you accept a task assignment in a workgroup message, the following error messages may be displayed:

File Error Cannot find MSSCHED.DLL

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Unable to start Schedule+ Session

These messages indicate that Microsoft Schedule+ is not installed on your computer. These same messages will be displayed if you click Workgroup on the Tools menu, and you then click Update Schedule+.

NOTE: This problem applies to systems running Microsoft Project and the Workgroup Message Handler for Use with Lotus cc:Mail and MS Mail for Microsoft Windows NT.



CAUSE
The Openmail.exe program is used to open the specialized e-mail messages that Microsoft Project creates. When a task request is accepted by a recipient, Openmail.exe tries to create a Task in Microsoft Schedule+, regardless of whether Schedule+ is installed on your computer.



WORKAROUND
To work around this behavior you can either install Schedule+ or click OK to the messages each time they are displayed.



STATUS
Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

Additional query words: dialog error wgsetup

Keywords: kbbug kbfix kbusage KB132096

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