Microsoft KB Archive/888005

= Closing a Microsoft CRM task through Microsoft Outlook does not set the Actual End field on the task in Microsoft CRM Sales for Outlook 1.2 =

Article ID: 888005

Article Last Modified on 9/8/2006

-

APPLIES TO


 * Microsoft Business Solutions CRM Sales for Outlook, when used with:
 * Microsoft CRM 1.2
 * Microsoft CRM 1.2

-



SYMPTOMS
In Microsoft Business Solutions CRM Sales for Outlook 1.2, when you use the CRM Task button on the Microsoft CRM Outlook toolbar to create a task, and close it using the Microsoft Outlook Tasks list, the Actual End field for this task in the Closed Activities list is blank and not populated.

If you close the task in either the Microsoft CRM Sales for Outlook through the Activities folder or in the Microsoft CRM Web application, the Actual End field is populated.



RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2

Keywords: kbqfe kbprb kbmbsmigrate kbhotfixserver KB888005

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.