Microsoft KB Archive/889677

= Virtual PC 2004 and any virtual machines may stop responding after the computer resumes from hibernation =

Article ID: 889677

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft Virtual PC 2004

-





SYMPTOMS
Microsoft Virtual PC 2004 and any virtual machines may stop responding after the computer resumes from hibernation. Virtual PC 2004 and the virtual machines may not respond for up to one hour.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Virtual PC 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version         Size       File name --  15-Feb-2005  18:17  5.3.582.32      4,004,568  Virtual pc.exe 15-Feb-2005 18:17  1.1.465.14        152,296  Vmm.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe atdownload kbhotfixserver KB889677

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.