Microsoft KB Archive/933216

= FIX: The Inetinfo.exe process may stop responding when a file on an FTP site is changed in IIS 6.0 =

Article ID: 933216

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Internet Information Services 6.0

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SYMPTOMS
Consider the following scenario:
 * You install Internet Information Services (IIS) 6.0 on a computer that is running Microsoft Windows Server 2003 Service Pack 1 or Microsoft Windows Server 2003 Service Pack 2.
 * You create an FTP Web site in IIS.
 * You upload a file to the FTP Web site.
 * The file that you uploaded is changed by a process that is not an FTP service process.

In this scenario, the Inetinfo.exe process may stop responding.



CAUSE
This problem can occur if the file has a Unicode name that is not usable by the FTP service.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Windows Server 2003 Service Pack 1 (SP1) or Windows Server 2003 Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 SP2, x86-based version


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
If you apply this hotfix on a computer that is running Windows Server 2003 SP1, and then you install Windows Server 2003 SP2, you must reapply this hotfix.

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver KB933216

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