Microsoft KB Archive/133011

Publisher on Solution Provider CD-ROM Won't Install

= Publisher on Solution Provider CD-ROM Won't Install =

Q133011
The information in this article applies to:

- Microsoft Publisher for Windows, versions 2.0a

SYMPTOMS

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When you try to install Microsoft Publisher 2.0a from the April/May 1995 release of the "Microsoft Solution Provider Systems & Development Products" CD-ROM, the setup will fail, and you will encounter the following error message:

Could not open then file named 'D:\PUBLISH\HELP\PTROUBLE.CCD'.

Setup gives you the choice to either Retry or Cancel. The Retry choice will not work around the error message, forcing you to cancel the setup.

CAUSE

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The cause of this problem is that there are three files missing from the CD- ROM that are considered critical to Publisher's Setup program. These are:

Ptrouble.ccd Tempcc.ccd Wordart2.hlp

If any one of these files is missing, Publisher's Setup will fail.

STATUS

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This problem was corrected in the subsequent release of, "Microsoft Solution Provider Systems & Development Products."

Additional query words: 2.00a