Microsoft KB Archive/286409

= With WebShield Installed and Access Control Turned On, Proxy Server Clients Receive HTTP 401.1 or 401.2 Error Message =

Article ID: 286409

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Proxy Server 2.0 Standard Edition

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This article was previously published under Q286409



SYMPTOMS
With Network Associates' WebShield version 3.16 running and access control enabled on your Proxy Server, when you use a browser to attempt to download a file by using File Transfer Protocol (FTP), a dialog box requests a username and password. No matter what credentials you enter, you are denied access and you receive either an HTTP 401.1 or an HTTP 401.2 error message.



CAUSE
This behavior occurs because the WebShield software requires use of the Anonymous account.



RESOLUTION
To resolve this behavior, either allow Anonymous access, or remove the WebShield software.

Keywords: kbprb KB286409

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