Microsoft KB Archive/174383

= OL97: Flagged Messages May Not Retain the Flag Information =

Article ID: 174383

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q174383





SUMMARY
Messages flagged in Microsoft Outlook 97 may not retain their flag information when sent over the Internet.



MORE INFORMATION
E-mail messages sent from Outlook can be marked with a flag indicating to the receiver that special attention is required. These flags cause a special icon to be displayed next to the message in the Inbox, a special message banner across the top of the message when opened, and can also set a reminder alarm.

These message flag attributes may be lost when the message is sent via an Internet Service Provider (ISP).

Setting a Message Flag

 * 1) Compose an e-mail message.
 * 2) On the message toolbar, click the Message Flag button. To display the toolbar, point to Toolbars on the Edit menu and click Standard.
 * 3) in the Flag box, click to select one of the standard message banners from the list or type a custom banner.
 * 4) In the By box, click to select a due date and click OK.

RESULT: A banner line is displayed across the top of the message. This banner line plus the flag icon will be displayed when the addressee receives the message.

NOTE: If the message is sent via an ISP, the flag information may not be retained.

Keywords: kbinfo KB174383

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