Microsoft KB Archive/244253

= XFOR: No Mail Flow from GroupWise to Exchange Server - Event ID 6087 =

Article ID: 244253

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q244253



SYMPTOMS
There is no mail flow from Novell GroupWise to Microsoft Exchange Server. Although messages are not successfully sent from GroupWise, directory synchronization between Exchange Server and GroupWise works. The following error appears in the Exchange Server computer's application event log:

Event ID: 6087

Source: MSExchangeGWRtr

Description:

Error: No message type can be found in the header file.

On the GroupWise server, the corresponding error is in the GroupWise API gateway's log:

10-15-99 09:57:27 Processing outbound message...

10-15-99 09:57:28 Error getting information from the GroupWise message

10-15-99 09:57:28 Info - No active recipients



CAUSE
This problem is caused by a damaged Foreign domain document for Exchange Server in the GroupWise post office.



RESOLUTION
To resolve this problem, in the GroupWise Administrator program:
 * 1) In the Link Configuration utility, unlink the existing External Foreign domain for Exchange Server.
 * 2) Delete the existing External Foreign domain for Exchange Server.
 * 3) Recreate a new External Foreign domain for Exchange Server.
 * 4) Run the Link Configuration utility, and link the External Foreign domain for Exchange Server to the API gateway.
 * 5) Run directory synchronization between Exchange Server and GroupWise again.

NOTE: For more information about creating External Foreign domains and configuring the link tables, refer to the documentation included with the Exchange Connector for Novell GroupWise.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

222550 XFOR: Mail Doesn't Flow from GroupWise to Exchange Server

You can also connect to Novell's support Knowledgebase at the following Web site and search for document 2937080:

http://support.novell.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: gwise, sp3, ims, dirsync

Keywords: kbprb KB244253

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