Microsoft KB Archive/325230

= INFO: Emptying the Deleted Items Mail Folder When You Disconnect from the Network =

Article ID: 325230

Article Last Modified on 6/3/2004

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APPLIES TO


 * Microsoft Pocket PC 2002 Software Standard Edition
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition

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This article was previously published under Q325230



SUMMARY
If you disconnect the network connection, the Pocket PC Inbox may not disconnect from the mail service. For example, if the Pocket PC is connected to an IMAP server, and the network cable is disconnected, the Inbox status displays &quot;disconnecting...&quot; but cannot disconnect. As a result, the Deleted Items folder may not be emptied.

To disconnect from an IMAP4 or POP3 e-mail service, tap Disconnecton the Services menu. This command appears only when the Pocket PC is connected to an e-mail service. Optionally, use the Pocket PCInbox connect/disconnect button at the bottom of the screen. If the Pocket PC device is connected, the button disconnects from the e-mail server. If the Pocket PC is not connected, the Pocket PC device connects to the e-mail service.

To configure the Deleted Items folder to empty automatically whenever a connection is made or disconnected, follow these steps:
 * 1) Open the Inbox.
 * 2) On the Tools menu, tap Options.
 * 3) On the Message tab, tap the Empty Deleted Items list.
 * 4) Tap On connect/disconnect, and then tap OK.

After you select this option, whenever the Pocket PC device connects or disconnects, the Deleted Items folder (on the Pocket PC) is emptied. Additionally, the next time that a connection is made, the messages are also deleted from the server.

When you disconnect, the Deleted Items folder empties, but the messages are not deleted from the server. If you want to both empty the folder and delete the messages from the mail server, on the Services menu, click Connect. (You can also tap Send/Receive because it connects if you are not already connected.)

