Microsoft KB Archive/895260

= Description of the Visio 2002 post-Service Pack 2 hotfix package: May 9, 2005 =

Article ID: 895260

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition

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SUMMARY
''Microsoft has released the Microsoft Visio 2002 post-Service Pack 2 hotfix package for Microsoft Visio 2002. This article describes the following information about the hotfix package:''


 * Issues that the hotfix package fixes
 * Prerequisites for installing the hotfix package
 * Information about whether you must restart the computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package
 * Files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issue that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Visio 2002 issue that is fixed in the Visio 2002 post-Service Pack 2 hotfix package that is dated May 9, 2005.

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Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  Consider the following scenario. You click a hyperlink to open a Microsoft Visio 2002 file. The file is located on a secure Web site. The secure Web site is one of the following Web site types:  An HTTPS site that is using a Secure Socket Layer (SSL) connection A Lotus Domino.Doc server Web site A Microsoft SharePoint Portal Server A FileNET P8 operating system that is running FileNET Enterprise Content and Business Process Management (ECM) solutions

In this scenario, the Visio 2002 file does not open when you click the hyperlink. Instead, you receive the following error message:

The page cannot be displayed.

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites

 * The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Visio 2002 Service Pack 2 (SP2). This hotfix is not compatible with Microsoft Visio 2002 Service Release 1 (SR-1). You cannot install this hotfix on a computer that is running Visio 2002 SR-1.

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Restart information
You do not have to restart the computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size       File name --  09-May-2005  15:50  3,102,208  Visio2002-kb895260-fullfile-glb.msp After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version         Size       File name -  20-Apr-2005  19:44  10.0.6419.4     6,364,456  Vislib.dll Note For more information about how to install this hotfix, see the Readme.txt file that is included in the package.back to the top

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