Microsoft KB Archive/170212

= WD97: Cutting Object wth Document Map Showing Hangs Word =

Article ID: 170212

Article Last Modified on 1/20/2007

-

APPLIES TO


 * Microsoft Word 97 Standard Edition

-



This article was previously published under Q170212



SYMPTOMS
In page layout view, if you show the Document Map, and you then insert and cut a shape object, Word 97 may stop responding.



RESOLUTION
To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use any of the following methods.

Method 1
Turn off the Document Map before inserting and cutting the object by clicking Document Map on the View menu.

Method 2
After inserting the object, perform some other action before cutting the object.

Method 3
Instead of inserting and cutting the object in just two steps, follow these steps:


 * 1) Insert the object and make sure that it is selected.
 * 2) On the Edit menu, click Copy.
 * 3) Press DELETE to delete the object.

NOTE: The object can now be pasted just as if the Cut command were used.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1

