Microsoft KB Archive/915668

= Error message when you upgrade from Groove Workspace 2.1: &quot;Internal error&quot; =

Article ID: 915668

Article Last Modified on 6/14/2006

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition

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SYMPTOMS
Consider the following scenario. You use your Groove account on multiple computers. You upgrade Groove on one computer while the account is online on a second computer. You are prompted to upgrade Groove on the second computer also. In this scenario, if you upgrade from Groove Workspace 2.1, you may receive the following error message:

Internal error.



WORKAROUND
To work around this issue, complete the installation on the second computer, and then restart Groove. You receive the following message:

You must restart Groove to complete the component upgrade. Do you wish to restart Groove now?

Click Yes. Groove then restarts correctly.

Additional query words: TCN-01784

Keywords: kbprb kbexpertiseinter kbtshoot KB915668

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