Microsoft KB Archive/931249

= Some applications do not run successfully when they are installed to drive Q in SoftGrid =

Article ID: 931249

Article Last Modified on 4/12/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
Some applications do not run successfully when they are installed to drive Q in SoftGrid. However, these applications do run successfully when they are installed to other drives.



CAUSE
This issue occurs because the parser searches the virtual registry for the “Q:” and “q:” strings. The parser then replaces these strings with &quot;%SFT_MNT%.&quot; Sometimes, the parser replaces strings that have “Q:” and “q:” that are not path-related. This process can cause the application to fail.



WORKAROUND
To work around this issue, install the application to a different drive letter. You can use the Virtual Registry Editor to search for “Q:” and “q:” to confirm that this is the reason that the application does not run successfully.

The application may also have hard-coded paths in the source code or in various files on disk. These paths may point to a specific drive letter. To work around this issue, install the application to the correct drive letter.

Keywords: kbtshoot kbexpertiseinter KB931249

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