Microsoft KB Archive/128872

= PC DirSync: Err Msg: Error [ 81] No Mailbox Name Net/PO/ =

Article ID: 128872

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q128872



SYMPTOMS
With version 3.2 of Microsoft Mail for PC Networks, persistent errors during Directory Synchronization (Dir-Sync) may be recorded in the DIRSYNC.LOG file during the SRVMAIN -T (T2) process:

Error [ 81] No mailbox NAME NET/PO/



CAUSE
This error indicates that the transaction is missing the group address. This happens when the GROUP.GLB file is corrupt or has been reset to 4 bytes without deleting groups using ADMIN.EXE. The next time an administrator updates the group, a transaction is put in the REQTRANS.GLB without the group name, even if the group is excluded from Dir-Sync.

NOTE: This error should disappear in Keep Updates time.



RESOLUTION

 * 1) Print out the members of groups from ADMIN.EXE by selecting Local-Admin, Group, Print, and choose either Printer or File.

NOTE: Use this file to recreate the groups after deleting them.
 * 1) Select Local-Admin, Group, Delete.
 * 2) Delete all the groups.

Deleting the groups through ADMIN.EXE will remove the entries in ADMIN.NME, and resolve the error.



STATUS
Microsoft has confirmed this to be a problem in ADMIN.EXE version 3.2.12, included with Microsoft Mail for PC Networks. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.20

Keywords: KB128872

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