Microsoft KB Archive/156986

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Error Message: The Computer You're Dialing in to Cannot...

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ID: Q156986

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The information in this article applies to:


 * Microsoft Internet Explorer versions 3.0, 3.01, 3.02, 4.0, 4.01, 4.01 Service Pack 1, 5 for Windows 95

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SYMPTOMS
When you are using MSN, The Microsoft Network, as your Internet service provider and you start the MSN Dial-Up Networking connection to connect to the Internet, you may receive the following error message:

Dial-Up Networking

The computer you're dialing in to cannot establish a Dial-Up Networking connection.

Check your password, and then try again.

CAUSE
The MSN connection requires your user name to be entered using the "MSN/" format. If the "MSN/" prefix is missing, you receive the error message.

RESOLUTION
Change your user name in the MSN Dial-Up Networking connection to use the "MSN/" format, where  is your MSN member ID. To do this, follow these steps:


 * 1) Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
 * 2) Double-click the The Microsoft Network connection.
 * 3) Type your MSN user name as MSN/. "MSN" must be in uppercase letters. Substitute your MSN member ID for .
 * 4) Type your MSN password.
 * 5) Click Connect.

Additional query words:

Keywords : kberrmsg kbtool dun msiew95

Version : WINDOWS:3.0,3.01,3.02,4.0,4.01,4.01 Service Pack 1,5

Platform : WINDOWS

Issue type : kbprb

Technology : kbvcSearch