Microsoft KB Archive/117403

Characters Truncated or Missing in Word for Windows Tutorial PSS ID Number: Q117403 Article last modified on 06-30-1994

2.00 2.00a 2.00a-CD 2.00b 2.00c

WINDOWS

= SYMPTOMS =

When you run the Word 2.x online tutorial, characters appear truncated or missing.

= CAUSE =

The 8514 system screen fonts do not match the video driver resolution settings.

= STATUS =

Microsoft has confirmed this to be a problem in Word 2.x for Windows where 8514 system screen fonts are installed and the display in Windows setup is another resolution, such as VGA. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

= WORKAROUNDS =

Method 1: Reinstall the 8514 display driver:

a. Open the Windows Setup icon in the Main Group. From the Options menu, choose Change System Settings. In the display drivers list, select the 8514 display driver, and choose OK.

b. When the driver is installed, choose the Restart Windows button. Method 2: Replace the 8514 system fonts with standard VGA resolution fonts:

a. Open Control Panel (normally, this is found in the Main Group        of your Windows 3.1 Program Manager). Select Fonts. In the Fonts dialog box, select the fonts you want to remove [for example, &quot;Courier 10,12,15 (8514 res)&quot;] and choose the Remove button. In the Remove Font dialog box, clear the Delete Font File From Disk check box; choose the Yes button.

b. After removing the 8514 screen fonts, add the standard VGA resolution fonts. In the Fonts dialog box, choose the Add button. In the Add Fonts dialog box, select the drive and directory where your fonts are located (usually        C:\WINDOWS\SYSTEM). When the fonts appear in the List Of        Fonts box, select the fonts you want to install [for example, &quot;Courier 10,12,15 (vga res)&quot;] and choose OK. Close the Fonts dialog box. Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c wordcbt tutorial character text dropout display font funnies getting started learning word lessons w4wfont

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Copyright Microsoft Corporation 1994.