Microsoft KB Archive/313240

= XL2002: Digital Signatures Lost When You Use AutoRecover =

Article ID: 313240

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Excel 2002 Standard Edition

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This article was previously published under Q313240



SYMPTOMS
When you attempt to save a signed file, you receive the following message:

You have modified a signed project. You do not have the correct key to sign this project. The signature will be discarded.

When you save the file, the digital signature is lost.



CAUSE
This problem occurs when the following conditions are true:
 * The Save AutoRecover info every  minutes check box is selected.
 * Excel has automatically saved the file since you opened it.
 * You do not have the necessary digital signature on your computer.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time      Version      Size       File name 08-FEB-2002 19:43:40  10.0.3805.0  9,169,224  Excel.exe 08-FEB-2002 19:43:34  10.0.3805.0  9,996,616  Mso.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kberrmsg kbfix kbprb kbqfe KB313240

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