Microsoft KB Archive/190378

= Can't open files created in foreign language version =

Article ID: 190378

Article Last Modified on 1/3/2006

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition

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This article was previously published under Q190378





SYMPTOMS
When you attempt to open a presentation created in a Chinese, Japanese, or Korean (Asian) version of PowerPoint, you may receive one of the following messages:

Sorry, the file cannot be opened with this version of PowerPoint.

Sorry, this type of file cannot be opened by PowerPoint.

This error occurs when you are using a non-Asian version of PowerPoint to open a presentation created and saved in Asian PowerPoint format.



CAUSE
The Asian languages use a different character set than non-Asian languages. Because Asian languages have many, many characters, Asian PowerPoint files must be stored in a double-byte format. The non-Asian versions of PowerPoint save their files in a single-byte format.

The non-Asian version of PowerPoint 97 can open the double-byte format.



RESOLUTION
You can open and read Asian PowerPoint files in PowerPoint 97 by installing the Asian fonts from the ValuPack folder on the PowerPoint 97 compact disc.

Additional query words: convert translate corrupt kbconversion oriental kanji eastern far east Asian ppt97

Keywords: kbinterop kbconversion kbprb KB190378

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