Microsoft KB Archive/280347

= XCON: MTA Journaling Does Not Work on Certain Days =

Article ID: 280347

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q280347





SYMPTOMS
Message journaling does not work on the day that is twenty-eight days before the last day of the month when you configure the Exchange Server 5.5 message transfer agent (MTA) message journaling component, and select a custom recipient as the journaling recipient. Depending on how many days are in the month, this behavior occurs on the second or third day of the month. For example, if there are 31 days in the month, message journaling does not work on third day of the month. If there are 30 days in the month, message journaling does not work on the second day of the month, and so on. The journaling recipient receives following non-delivery report (NDR): Your message

To:     User Subject: TEST Sent:   Sat, 2 Sep 2000 17:32:31 -0400

did not reach the following recipient(s):

MTA Journaling on Sat, 2 Sep 2000 17:32:31 -0400 Unable to deliver the message due to a communications failure The MTS-ID of the original message is: c=US;a=
 * p=MICROSOFT;l=TESTSERVER000902173231AE003300



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange Server 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: MTA



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server 5.5 Service Pack 4.



MORE INFORMATION
For additional information about MTA message journaling, click the article number below to view the article in the Microsoft Knowledge Base:

239427 XADM: How to Enable Message Journaling in Exchange Server 5.5

Additional query words: mta journal smtp ndr

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp5fix kbfix kbqfe KB280347

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