Microsoft KB Archive/258749

= Terminal Server May Stop Responding and You May Receive a &quot;STOP 0X0000001E in Cdm.sys&quot; Error Message =

Article ID: 258749

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q258749



SYMPTOMS
When you use a Terminal Server that is running Citrix MetaFrame 1.0, you may receive a &quot;STOP: 0x0000001e in Cdm.sys&quot; error message and the Terminal Server may stop responding (hang). Independent Computing Architecture (ICA) client sessions may hang and not reconnect.

The following event may be logged in the System event log before the Save Dump entry:

Event ID: 3025

Source: CDM

Description: \Device\CdmRedirector X (where X is the client session number)



RESOLUTION
To resolve this issue, contact Citrix to obtain the Me100068.exe hotfix:

http://www.citrix.com

Additional query words: stop 0x1e winntstop winnt

Keywords: kbenv kberrmsg kbprb kbtermserv KB258749

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