Microsoft KB Archive/230408

= WD2000: Web Page Missing Text or Blank; Properties Incorrect =

Article ID: 230408

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q230408



SYMPTOMS
When you open a Web page (HTML document) in Word 2000, text may be missing or the document may show blank. In addition, if you click Properties on the File menu, the Statistics may appear incorrectly for the document.

NOTE: If you open the same Web page directly in your Web browser, the Web page appears correctly. However, if you click Web Page Preview (on the File menu in Word), the Web page appears blank in your Web browser.



CAUSE
This problem can be caused by an improperly typed comment tag in the Web page HTML code. For example, the following sample HTML comment tag causes this problem.

NOTE: A correct comment tag consists of the exclamation point followed by the two dashes, your comment, and then two dashes. There must not be a space after the opening tag bracket (<) or a space before the closing tag bracket (>).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB230408

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