Microsoft KB Archive/903668

= The “State Restore” phase may not run when you deploy an operating system image by using the SMS 2003 Operating System Deployment Feature Pack =

Article ID: 903668

Article Last Modified on 6/27/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003 Service Pack 1

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SYMPTOMS
When you deploy an operating system image to install or to upgrade an operating system by using the Microsoft Systems Management Server 2003 Operating System Deployment Feature Pack, the State Restore phase may not run.



CAUSE
This problem occurs because a component that is running in the winlogon process initializes COM security before the OSDWinlogon component (OSDWinlogon.dll) can initialize COM security when the operating system image is being deployed.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have SMS 2003 Service Pack 1 (SP1) installed on the computer.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Hotfix installation information
To resolve this problem, apply this hotfix to the operating system image. To do this, follow these steps:  Run the OSDeploymentFeaturePack-KB903668-X86-ENU.exe executable in order to extract the Sms2003osd-903668-x86.msp file. Run the extracted Sms2003osd-903668-x86.msp file on the SMS 2003 site server. Re-create the operating system image capture CD file. To do this, follow these steps:  Open the SMS Administrator console. Right-click Image Packages, point to All Tasks, and then click Create Operating System Image Capture CD. Follow the prompts to re-create the operating system image capture CD file.</li></ol>

Note The new operating system image capture CD file will contain the updated OSDWinlogon.dll file that will be copied to the new operating system image.</li> Create a new operating system image by using the new operating system image capture CD file and by using an operating system installation that is staged for imaging.</li> Create a new operating system image package.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbbug kbexpertiseinter kbsms2003spfix kbsms200sp2fix kbfix kbsmsfeaturepack kbpubtypekc KB903668

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