Microsoft KB Archive/283973

= You Cannot Read the Exchange Server Computer Setup Progress.log on a Japanese Server =

Article ID: 283973

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q283973





SYMPTOMS
When you install SharePoint Portal Server, a Microsoft Exchange Server computer Setup Progress.log is created. If the server uses the Japanese version of Microsoft Windows 2000, you cannot read this text file if you use Microsoft Notepad to open the text file.



CAUSE
This problem can occur because text files that are written in Unicode must be prefixed with a special WORD (0xFF 0xFE) that identifies the content of the file as Unicode, so that programs such as Notepad can decipher them correctly. This prefix is not present, and without the prefix the log file does not open correctly from a Japanese server.



RESOLUTION
To resolve this problem, you can open the log as a Unicode file in Microsoft Word.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: sps

Keywords: kbbug kbnofix KB283973

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