Microsoft KB Archive/266809

= CompuServe Information Service Versions 3.0.1 and 3.0.2 Cannot Connect Through Windows Me Dial-Up Networking =

Article ID: 266809

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q266809



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
After you upgrade to Microsoft Windows Millennium Edition (Me), you may be unable to download CompuServe mail.



CAUSE
This behavior can occur if you are using CompuServe Information Service version 3.0.1 or 3.0.2. Because of changes in the Windows Me operating system (from Microsoft Windows 98), these versions of CompuServe may not work properly when installed on Windows Me.



RESOLUTION
To resolve this issue, call CompuServe at 1-800-944-9871 for information about how to receive an upgrade to a newer version of your CompuServe software.



MORE INFORMATION
This behavior does not occur with the most recent versions of CompuServe.

Earlier versions of CompuServe use Dial-Up Networking.

Keywords: kb3rdparty kbprb KB266809

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