Microsoft KB Archive/244991

= Services Do Not Start with Intel EtherExpress Pro 100+ LAN NIC =

Article ID: 244991

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q244991



SYMPTOMS
When you start a computer that is running Microsoft Windows NT Server 4.0 Service Pack 3 and has an Intel EtherExpress Pro 100+ LAN Model # PILA8480 network interface card (NIC) installed, one or more services may not start automatically, and Event Viewer may record the following event:

Event ID 5719 netlogon

No Windows NT Domain Controller is available for domain domain name.

The following error occurred:

There are currently no logon servers available to service the logon request.

When this occurs, Event Viewer may also record similar events at startup involving, but not limited to, the following services:


 * Domain Name Service (DNS)
 * Remote Access Service (RAS)
 * Dynamic Host Configuration Protocol (DHCP)
 * Windows Internet Name Service (WINS)

Though these services may not start automatically, the NIC may still initialize properly, and you can manually start these services in Control Panel.



CAUSE
This behavior can occur because the standard NIC driver and the Iaft.sys virtual network driver for the Intel EtherExpress Pro 100+ LAN NIC do not load properly.



RESOLUTION
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this behavior, change the value data in the 'Group' value from 'NDIS' to 'PNPTDI' in the following registry keys: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IAFT HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\IAFTPROTOCOL NOTE: Intel Corporation supplied this workaround. Microsoft has not tested it and therefore cannot guarantee its results.



MORE INFORMATION
The Intel EtherExpress Pro 100+ LAN NIC, Model # PILA8480, is a fault-tolerant NIC designed to run in conjunction with another Intel NIC of the same model. The Iaft.sys driver affects the functionality of this NIC. To make this NIC work properly, please contact the Intel Corporation to inquire about a Network Driver Interface Specifications (NDIS) patch for this NIC.

Additional query words: nt

Keywords: kbprb KB244991

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