Microsoft KB Archive/255534

= WD2000: Readability Statistics Incorrect or Missing =

Article ID: 255534

Article Last Modified on 8/23/2007

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q255534



For a Microsoft Word 2002 version of this article, see 292069.





SYMPTOMS
The readability statistics displayed after Word has completed checking the grammar of your document may be incorrect, display zeros, or not display at all.



CAUSE
The following are possible reasons for the readability statistics being incorrect or not being displayed:  The text being checked is a one-line paragraph with no punctuation mark at the end of the sentence.

Resolution: Add punctuation to the end of the sentence before checking the spelling and grammar of your Word document.

-or- You have formatted the text by selecting the Do not check spelling or grammar check box in the Language dialog box. When Word checks text formatted with the Do not check spelling or grammar option selected, Word displays the following message:

The spelling and grammar check is complete.

Text marked with "Do not check spelling or grammar" was skipped.

Word does not include the text formatted with the Do not check spelling or grammar option in the readability statistics.

Resolution: Format the skipped text with the language of the text in the remainder of your Word document.

-or- If you've set up Microsoft Word to check the spelling and grammar of text in other languages, and a document contains text in multiple languages, Word displays readability statistics for text in the last language it checked. For example, if a document contains three paragraphs - the first in English, the second in French, and the third in English - Word displays readability statistics for the third, English paragraph only.

Resolution: Select the text that is formatted in the different language, and check the spelling and grammar of the selected text only. Repeat this process for each section of text formatted in a different language.

-or- You have added a PAGE field to your Word document. This problem occurs whether you add the PAGE field by using Page Numbers on the Insert menu, by using Field on the Insert menu, or by typing the PAGE field manually (by pressing CTRL+F9 and typing PAGE ). After you add the PAGE field, when you check the spelling and grammar of your Word document, Word displays the following message:

The spelling and grammar check is complete.

Text marked with "Do not check spelling or grammar" was skipped.

-or- You have added one or more comments to your Word document (on the Insert menu, click Comment).

Resolution: After you perform a grammar or spelling check, click No when you receive the following message:

Word finished checking the selection. Do you want to continue checking the remainder of the document?

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MORE INFORMATION
When Microsoft Word finishes checking spelling and grammar, it can display information about the reading level of the document, including readability scores based on the average number of syllables per word, and words per sentence.

To show the readability statistics after checking spelling and grammar, turn on the Show readability statistics option. To do this, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) On the Spelling & Grammar tab, click to select the Show readability statistics check box.
 * 3) Click OK.

For more information about readability statistics, click Microsoft Word Help on the Help menu, type readability statistics in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

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