Microsoft KB Archive/218753

= OL98: (IMO) Auto Dial-up Connection Cannot Be Persistent =

Article ID: 218753

Article Last Modified on 11/21/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q218753



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
Your automatic dial-up connection to an Internet Mail account always hangs up after completing the transaction. This is true even if you have not chosen the option to disconnect after sending, receiving and updating.



CAUSE
This behavior is by design. Background dialing always hangs up when the activity is completed.



RESOLUTION
For a dial-up connection to remain persistent, you must manually initiate it.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The option to remain connected after completing a dial-up session is designed for manually initiated connections only. If you have a dial-up connection set to automatically dial in the background every few minutes, it will always disconnect after the activity is completed.

Additional query words: 98

Keywords: kbbug KB218753

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