Microsoft KB Archive/234624

= Cannot Access POP3 Mailbox in MCIS 2.0 Server =

Article ID: 234624

Article Last Modified on 5/30/2007

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APPLIES TO


 * Microsoft Commercial Internet System 2.0

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This article was previously published under Q234624



SYMPTOMS
When you attempt to access a mailbox on Microsoft Commercial Internet System (MCIS) 2.0 Mail using a POP3 client and Site Server Personalization and Membership security, you get the following error message:

There was a problem logging on to your mail server. Your password was rejected. Account: 'account name', Server: 'Server IP Address', Protocol: POP3, Server response: '-ERR could not open inbox for user', Port 110,Secure(SSL): No Server Error: 0x800CCC90, Error Number: 0x800CCC92.



CAUSE
The MCIS 2.0 POP3 site has an incorrect domain name. For example, the default domain is set to. .com instead of .com



RESOLUTION
Verify the following:
 * 1) For the POP3 site, select the POP3 site, and on the Actions menu, click Properties.
 * 2) On the POP3 Site Property page, verify that the default domain field contains only the domain name for the POP3 site. The  .  name, or any other name, should not be entered here.

For additional information about troubleshooting this error, please see the following article in the Microsoft Knowledge Base:

231649 XCON: Cannot Access POP3 Mailboxes on MCIS 2.0 Server

Keywords: kbprb KB234624

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