Microsoft KB Archive/215016

= SMS: Win16 Clients Ignore Detail Level in Software Inventory =

Article ID: 215016

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q215016



SYMPTOMS
When software inventory is taken on a 16-bit Windows client computer in Systems Management Server version 2.0, a full inventory is always produced regardless of what Detail Level you select. For example, if you choose the Products Only setting, a full inventory will still be reported, including Products, Associated Files, and Unknown Files.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.



Steps to Reproduce the Problem

 * 1) Enable Software Inventory with a detail level set to Products Only.Discover and install a 16-bit Windows client computer.Wait until the software inventory is reported to the Systems Management Server site server.View the inventory in the Resource Explorer window.
 * 2) Discover and install a 16-bit Windows client computer.Wait until the software inventory is reported to the Systems Management Server site server.View the inventory in the Resource Explorer window.
 * 3) Wait until the software inventory is reported to the Systems Management Server site server.View the inventory in the Resource Explorer window.
 * 4) View the inventory in the Resource Explorer window.

The software inventory produced will show the level of detail consistent with selecting all options: Products, Associated Files, and Unknown Files. For example, the left pane of the Resource Explorer window displays:

Manufacturer - Microsoft Corporation - Systems Management Server

and the right pane lists all of the Systems Management Server .exe files.

In contrast, the inventory should reflect only the names of the products on the computer, not the actual files. For example, the left pane of the Resource Explorer window should still display:

Manufacturer - Microsoft Corporation - Systems Management Server

but the right pane should be empty.

Additional query words: prodsms swinv16

Keywords: kbbug KB215016

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