Microsoft KB Archive/840558

= &quot;The disk management services could not complete the operation&quot; error message when you run the Diskpart.exe tool on a Windows XP-based computer =

Article ID: 840558

Article Last Modified on 6/1/2006

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APPLIES TO


 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
Consider the following scenario. You have a Microsoft Windows XP-based computer that has no hard disk, but the computer has a RAID drive that is not configured. When you start the computer by using the Microsoft Windows Preinstallation Environment (PE) CD, and then you run the Diskpart.exe tool, the tool does not run. You receive an error message that is similar to the following error message:

The disk management services could not complete the operation.



Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, 64-bit versions
  Date         Time   Version           Size     File name    Platform --  10-Apr-2004  14:09  2600.1515.503.0   716,800  Dmadmin.exe  IA-64

Windows XP, 32-bit versions
  Date         Time   Version           Size     File name --  11-Apr-2004  03:20  2600.1515.503.0   204,800  Dmadmin.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Windows XP Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbwinxppresp2fix kbhotfixserver KB840558

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