Microsoft KB Archive/169610

= FP97: No Response When Attempting to Create New FrontPage Web =

Article ID: 169610

Article Last Modified on 4/18/2003

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APPLIES TO


 * Microsoft FrontPage 97 Standard Edition

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This article was previously published under Q169610



SYMPTOMS
In Microsoft FrontPage 97, after you select a template or wizard in the New FrontPage Web dialog box and click OK, the following occurs:
 * The screen flashes.

-and-
 * The New FrontPage Web dialog box reappears.

-and-
 * The Web is not created.



CAUSE
This problem occurs if either of the following are true:
 * The FrontPage Server Extensions are not installed on the Web server where you are attempting to create the web.
 * TCP/IP is not initialized. If this is the case, the server name is usually Default . For example, the host name is "Default" if the Client for Microsoft Networks is not installed or if the Domain Name Server (DNS) is not specified.



RESOLUTION
To resolve this problem, use one of the following methods.

Method 1: Install the FrontPage Server Extensions
Install the FrontPage Server Extensions to the Web server on which you are attempting to create the Web. For additional information about installing FrontPage Server Extensions, click the article numbers below to view the articles in the Microsoft Knowledge Base:

167931 FP97: How to Install FrontPage Server Extensions for MSPWS

156842 FP: How to Install FrontPage Server Extensions for IIS

Method 2: Install the Client for Microsoft Networks
Install the Client for Microsoft Networks in Control Panel. For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base:

134304 Troubleshooting Browsing with Client for Microsoft Networks

Additional query words: front page

Keywords: kbprb kbusage KB169610

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