Microsoft KB Archive/195304

= XFOR: Lsdiavm.exe Process Terminates with a Dr. Watson =

Article ID: 195304

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q195304



SYMPTOMS
The Microsoft Exchange PROFS Connector may stop delivering messages and the Lsdiavm.exe process may terminate and display a Dr. Watson error message.

With the proper Windows NT and Exchange Server symbols installed, you should see a debug call stack like the following:   FramePtr  RetAddr   Param1   Param2   Param3   Function Name 0012fd24 002d4131  00711ae0 00711ef0 0012fd54 LSVMHC!ZIP5Data::writeCRNptrs+0x36 0012fda4 002d337e  00711ef0 0070a4e0 0012fde0 LSVMHC!ZIP5Data::buildCRON+0x1e1 0012fde8 00406f82  0070a4e0 00c1a498 00c1a270 LSVMHC!ZIP5Data::build+0xee 0012fed8 0040507f  0070a4e0 00c1a270 00000000 LSDIAVM!sendZIP5+0x182 0012ff08 00404e1d  00404350 00000000 00000000 LSDIAVM!outputZIP5+0x24f(...) 0012ff0c 00404350  00000000 00000000 00000000 LSDIAVM!outputVM+0xd 0012ff20 004039d3  00000000 00000000 007074b4 LSDIAVM!transformDIAtoOVM+0x30 0012ff34 1000739d  00000000 0040cb40 007075c0 LSDIAVM!DIAOVMHandleInQItem+0x73 0012ff50 00401c30  0070a380 77f64a89 00140548 LSCPS!EventManager::process+0x11d 0012ff6c 004013bc  0040b8ef 00000004 00700180 LSDIAVM!runApp+0x380(...) 0012ff70 0040b8ef  00000004 00700180 00700350 LSDIAVM!main+0x1c 0040cb40 00000000  00000000 00000000 00000000 LSDIAVM!mainCRTStartup+0xff(...)



CAUSE
A string buffer was read past its boundary into unknown memory.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:   Component: Exchange PROFS Connector

File Name    Version Lsdiavm.exe  5.5.2443.0 Lsvmhc.dll   5.5.2443.0 LSCPS.DLL    5.5.2443.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Keywords: kbbug kbfix kbqfe KB195304

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