Microsoft KB Archive/831914

= The FTP client program cannot upload a file that is 2 GB or larger in Windows Server 2003 =

Article ID: 831914

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you try to upload a file that is 2 gigabytes or larger to a File Transfer Protocol (FTP) server, you experience one or both the following symptoms:
 * If you try to upload the file by using the binary put FTP command, the transfer is unsuccessful.
 * If you turn on hash marks by using the hash FTP command, and then upload the file by using a binary put FTP command, the file uploads successfully, but an incorrect file size is reported by the FTP client program.

You expect the FTP client program to upload the file and to correctly report the final size of the job.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer to apply the changes after you apply this hotfix. However, you do not have to restart your computer immediately after you install this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003 (32-bit editions)
  Date         Time   Version        Size    File name --  20-Nov-2003  23:02  5.2.3790.104   44,032  Ftp.exe

Windows Server 2003, 64-Bit Enterprise Edition
  Date         Time   Version        Size    File name  Platform --  20-Nov-2003  22:43  5.2.3790.104  104,448  Ftp.exe       IA-64 20-Nov-2003 23:02  5.2.3790.104   44,032  Wftp.exe        x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB831914

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