Microsoft KB Archive/311585

= ENTX: Cannot Import Data from Netscape Communicator Version 5 or Later =

Article ID: 311585

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Entourage X for Mac

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This article was previously published under Q311585



SYMPTOMS
When you try to import data from Netscape Communicator version 5 or later, you may not be able to do so, even though the Entourage Read Me.html file contains a section titled &quot;Importing Data from Netscape Communicator 4.0 or Later.&quot;



CAUSE
This issue can occur because Entourage X does not support importing data from Netscape Communicator version 5 or later. The Entourage Read Me.html file is incorrect about that issue.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about importing data from other programs, refer to section 2.10 of the Entourage Read Me.html file, &quot;Importing Data from Other Programs such as Microsoft Outlook 2000.&quot;

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: ENTX erage netscape insert converter filter update incorrect

Keywords: kbbug kbnofix kbinterop KB311585

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