Microsoft KB Archive/243369

= The IntelliPoint software does not work correctly when it is connected to a PCI USB Card on a MAC =

Article ID: 243369

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliPoint 4.12
 * Microsoft IntelliPoint 1.0 for Macintosh
 * Microsoft IntelliPoint 5.1
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft Laser Mouse 6000
 * Microsoft Natural Wireless Laser Mouse 6000
 * Microsoft Optical Mouse
 * Microsoft Optical Mouse by Starck
 * Microsoft Wireless Laser Desktop 6000
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop 5000
 * Microsoft Wireless Optical Desktop 4000
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Natural Ergonomic Desktop 7000

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This article was previously published under Q243369



SYMPTOMS
When you connect a Microsoft USB IntelliMouse to the Universal Serial Bus (USB) port in the computer, you may receive a message that states that the mouse has been detected as an unknown device or that there is not enough power to operate the device.



CAUSE
This issue may occur if the USB IntelliMouse is connected to a PCI-based USB card.



RESOLUTION
To resolve this issue, click the link below, search for "USB Adapter Card" (without quotation marks) download, and then install the applicable USB Adapter Card Support software update:

http://www.info.apple.com/support/downloads.html

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Additional query words: 1.00 point error attach plug

Keywords: kbhardware kbprb kb3rdparty KB243369

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