Microsoft KB Archive/319331

= Error Messages When You Install or Start Internet Explorer 5.01 =

Article ID: 319331

Article Last Modified on 10/2/2003

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APPLIES TO


 * Microsoft Internet Explorer 5.01

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This article was previously published under Q319331



SYMPTOMS
When you install or start Internet Explorer 5.01, you may receive an error message similar to one of the following:

Olemainthrdwnd name icwconn1.exe

application error 0x00000018

-or-

access violation

iexplore.exe 0xc0000005 at address 0x77f88a87



CAUSE
This problem may occur if Remote Access Service (RAS) is corrupted.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Remove RAS.
 * 2) Reinstall RAS.

NOTE: If you do not use RAS, you can omit this step.
 * 1) Reapply the latest service pack for Microsoft Windows NT 4.0, and then restart the computer.

Keywords: kberrmsg kbprb KB319331

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