Microsoft KB Archive/243452

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SideWinder Dual Strike: Listed As Unknown Device in Device Manager

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ID: Q243452

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The information in this article applies to:


 * Microsoft SideWinder Dual Strike, version 1.0
 * Microsoft SideWinder Game Controller software version 4.0

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SYMPTOMS
When you connect a Microsoft SideWinder Dual Strike game controller to the Universal Serial Bus (USB) port on your computer and install the Microsoft SideWinder Game Controller software, the SideWinder Dual Strike game controller may be listed as an Unknown Device in Device Manager.

CAUSE
This behavior can occur if you disconnect the SideWinder Dual Strike game controller from the USB port during the installation of the game controller software.

RESOLUTION
To resolve this issue, connect the SideWinder Dual Strike game controller to the second USB port on your computer.

To prevent this issue from occurring, do not disconnect the SideWinder Dual Strike game controller from the USB port on your computer during the installation of the game controller software.

Additional query words: 1.00 4.00 side winder sw gaming unplug

Keywords : kbhw kbsetup kbimu

Version : WINDOWS:1.0,4.0

Platform : WINDOWS

Issue type : kbprb

Technology :