Microsoft KB Archive/111326

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Keyboard Errors with Cybex Commander & Dell Computers

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Q111326

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The information in this article applies to:


 * Microsoft Windows NT Server version 3.1
 * Microsoft Windows NT Workstation version 3.1
 * Microsoft Windows NT Advanced Server, version 3.1

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SYMPTOMS
Intermittent keyboard error messages appear when running Windows NT or Windows NT Advanced Server on a Dell Computer Corporation computer with a Cybex Autoboot Commander keyboard switch box.

CAUSE
There is a problem with the BIOS on Dell computers that does not allow the necessary 10 milliseconds for the Autoboot Commander to properly respond to commands.

STATUS
Dell Computer Corporation is aware of the problem and is making corrections to its BIOS. Below is a list of affected Dell computers and tentative BIOS revisions that Dell expects will fix this problem:

  Dell Computer               Tentative BIOS Revision ---  LM/LT                       A15 ME/XE                      A12 L/LV/MX/MXV                A06 Omniplex 560/566 (Pentium) A02 or A03 Dell technical support can be contacted at (800) 624-9896. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords : kbhw

Issue type :

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search