Microsoft KB Archive/264492

= Heap Corruption Occurs When DHCP Is Restarted =

PSS ID Number: 264492

Article Last Modified on 10/16/2002

-

The information in this article applies to:


 * Microsoft Windows NT Server 4.0

-



This article was previously published under Q264492



SYMPTOMS
When the Dynamic Host Configuration Protocol (DHCP) Server service is stopped and restarted, Tcpsvcs.exe may stop responding (hang), and you may receive a Dr. Watson error message.



CAUSE
This problem can be caused by a heap corruption problem with the DHCP service. The heap corruption only occurs when the DHCP service is stopped and then immediately restarted.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time               Size    File name ---  06/02/2000  04:39p             128,272 Dhcpssvc.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnetwork kbQFE KB264492

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.