Microsoft KB Archive/172297

= SNA Client Upgrade Forces Re-Entry of Configuration Information =

Article ID: 172297

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft SNA Server 4.0

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This article was previously published under Q172297





SYMPTOMS
When you install an SNA Client Upgrade over an existing SNA Client, the configuration information must be re-entered. This behavior is not expected; the SNA Client should use the pre-existing information. All versions of the SNA Client Upgrade ignore the configuration information.



CAUSE
The SNA Client Upgrade ignores the previous install settings.



STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
With the fix applied, the SNA Client Upgrade initializes with the previous install settings.

Keywords: kbbug kbfix KB172297

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