Microsoft KB Archive/159875

= Microsoft Knowledge Base =

New MSN CD-ROM Displays Only a Readme.txt File
Last reviewed: July 22, 1997

Article ID: Q159875

The information in this article applies to:


 * The Microsoft Network version 2.0

SYMPTOMS
When you insert the CD-ROM for the new MSN, The Microsoft Network, into your CD-ROM drive, you may see only a Readme.txt file on the CD-ROM.

CAUSE
Some of the MSN 2.0 CD-ROMs are not compatible with real-mode drivers.

RESOLUTION
We have corrected this problem with new CD-ROMs. To request a new CD-ROM, call 1-800-FREE-MSN.