Microsoft KB Archive/812605

= Dancer Disables Audio Playback in Windows Media Player and Party Mode =

PSS ID Number: 812605

Article Last Modified on 4/29/2003

-

The information in this article applies to:


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Plus! Digital Media Edition
 * Microsoft Windows Media Player

-





SYMPTOMS
When you start the Dancer from Plus! Digital Media Edition while Windows Media Player is playing music, the audio track may stop playing. The audio track may not play at all if you start Dancer before you start Windows Media Player. If you stop the Dancer, Windows Media Player can resume sound playback. Starting Dancer prevents Windows Media Player and Party mode from playing sound. This symptom may occur if your computer has more than one sound device.



RESOLUTION
To resolve this problem, update Windows Media Player to series 9 build 2980 or later. To update Windows Media Player, use either of the following methods.

Upgrade in Windows Media Player

 * 1) Click Start, click All Programs, and then click Windows Media Player.
 * 2) On the Help menu, click Check for Player Updates.

Upgrade with Windows Update
Click Start, point to All Programs, and then click Windows Update.



MORE INFORMATION
When Dancer is loaded it tries to detect and then switch to the preferred audio line. If audio is detected, Dancer does not switch. If no audio is detected on any of the available lines, Dancer chooses a line to use. The line that is chosen may not be a line that is playing an audio track. The latest version of Windows Media Player updates the detection code for Dancer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb kbfix kbBug KB812605

Technology: kbPlusDigMed kbPlusSearch kbWinMediaPlayerSearch kbWinXPHome kbWinXPHomeSearch kbWinXPPro kbWinXPProSearch kbWinXPSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2003 Microsoft Corporation. All rights reserved.