Microsoft KB Archive/890671

= You may receive error messages when you synchronize Offline Files on a Windows XP-based computer =

Article ID: 890671

Article Last Modified on 8/29/2007

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APPLIES TO

 Microsoft Windows XP Service Pack 1, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional  Microsoft Windows XP Service Pack 2, when used with:  Microsoft Windows XP Home Edition

 Microsoft Windows XP Professional</li></ul> </li></ul>

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SYMPTOMS
You may receive the following error messages when you synchronize Offline Files on a Microsoft Windows XP-based computer: <pre class="fixed_text">Offline files \\Server\\Share Error accessing '.' on \\Server\Share\Drive Letter: Files of this type can not be made available offline. Offline files \\Server\\Share Error accessing 'Subfolder' on \\Server\Share\Drive Letter:\.\TopFolder. The path is invalid.

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CAUSE
This problem occurs because client-side caching (CSC) caches Timewarp client files and parses paths.

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Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, x86-based versions with Service Pack 1 <pre class="fixed_text">  Date         Time   Version            Size    File name --  28-Oct-2004  01:29  5.1.2600.1599      92,160  Cscdll.dll 26-Feb-2005 04:27  5.1.2600.1633     429,824  Mrxsmb.sys 12-Oct-2004 16:22  5.1.2600.1599     170,112  Rdbss.sys Windows XP, x86-based versions with Service Pack 2 <pre class="fixed_text">  Date         Time   Version            Size    File name --  26-Feb-2005  04:06  5.1.2600.2620     451,584  Mrxsmb.sys

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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