Microsoft KB Archive/917160

= FIX: The SMTP adapter does not try to resend a BizTalk Framework document in BizTalk Server 2004 =

Article ID: 917160

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Server 2004 Standard Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition

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SYMPTOMS
Consider the following scenario:
 * In Microsoft BizTalk Server 2004, you use the SMTP adapter to send a BizTalk Framework document.
 * BizTalk Server 2004 does not receive a BizTalk Framework receipt.

In this scenario, the SMTP adapter does not try to resend the BizTalk Framework document. This problem occurs even though a retry interval value is defined in the properties for the send port that the SMTP adapter uses.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Warning You cannot roll back this hotfix from the BizTalk Server environment. Therefore, make sure that you fully test this hotfix in a test environment before you apply this hotfix to a production environment. Do not try to use Add or Remove Programs to remove this hotfix because this does not roll back the database changes, and leaves the BizTalk Server environment in an inconsistent state.

Prerequisites
You must have BizTalk Server 2004 Service Pack 1 (SP1) installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



WORKAROUND
To work around this problem, use one of the following methods:
 * Create an ASP page to send an e-mail message. Use the BizTalk Server 2004 HTTP adapter to call the ASP page.
 * Create a Web service to send an e-mail message. Use the BizTalk Server 2004 SOAP adapter to call the Web service.
 * Create a custom adapter to send the e-mail message.
 * Use a third-party SMTP adapter to send the e-mail message.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

