Microsoft KB Archive/822621

= Look In Box May Be Slow to Show All Available Resources =

PSS ID Number: 822621

Article Last Modified on 3/9/2004

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The information in this article applies to:


 * Microsoft Office XP, when used with:
 * the operating system: Microsoft Windows XP
 * Microsoft Office 2003, All Editions

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SYMPTOMS
When you click the Look in box in a Microsoft Office XP or in a Microsoft Office 2003 program dialog box (for example, when you click Open on the File menu to open a file), the Look in box may take a long time to show all the available resources.



CAUSE
This problem may occur if any one of the following conditions is true:
 * When a mapped drive is persistent (the Reconnect at logon check box is selected) and the drive is in an domain that is not trusted.
 * When the mapped drive is located on a slow or down-level computer (a computer is down-level when the operating system of the computer is an earlier version of Microsoft Windows than the computer that you are using).
 * When the status of each mapped drive is checked to make sure that the drive is available.
 * When your user permissions are confirmed to access the network location.



WORKAROUND
To work around this problem, use one of the following methods.

Method 1: Use My Network Places
The My Network Places folder displays shortcuts to shared computers, printers, and other resources on the network. The shortcuts are created automatically in the My Network Places folder whenever you open a shared network resource, such as a printer or shared folder.

The My Network Places folder also contains hyperlinks to tasks and locations on your computer. These links can help you view your network connections, add shortcuts to network places, and view computers in your network domain or in your workgroup.

To open My Network Places, click Start, and then click My Computer. Under Other Places, click My Network Places.

Method 2: Do Not Use Persistent Connections
When you connect a mapped drive, click to clear the Reconnect at logon check box. By clearing this check box, the mapped drive will not be connected the next time you logon to your computer.

To connect to a network location without using a persistent connection, follow these steps:  Right-click Start, and then click Explore. On the Tools menu, click Map Network Drive. In the Map Network Drive dialog box, follow these steps:  Change the Drive box to the drive letter that you want to use for the mapped drive. In the Folder box, type the location of the drive that you want to connect to, or click Browse. Click to clear the Reconnect at logon check box. Click Finish.</li></ol> </li></ol>

Method 3: Use a Shortcut to the Network Location
Use a shortcut on your Windows desktop or My Network Places to connect to the network location that you want.

For additional information about how to create a shortcut to a network location, click the following article number to view the article in the Microsoft Knowledge Base:

308416 HOW TO: Create a Shortcut to a Network Location in Windows XP

Method 4: Use a User Logon Script
If you can, use a logon script to connect a user to the appropriate servers each time the user logs on.

Method 5: Use Server Mirroring
If the connection is over a Wide Area Network (WAN), consider implementing server mirroring. By doing this, you duplicate a server locally. Doing so can reduce the wait time by connecting to a local server.

Additional query words: OFFXP

Keywords: kbprb KB822621

Technology: kbOffice2003 kbOffice2003Search kbOfficeSearch kbOfficeXP kbOfficeXPSearch kbOSWinSearch kbOSWinXP kbOSWinXPSearch

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