Microsoft KB Archive/263371

= SMS: Software Inventory Enumerates and Inventories NTFS &quot;Reparsed&quot; Mounted Volumes Twice =

Article ID: 263371

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q263371



SYMPTOMS
When a computer that is running Microsoft Windows 2000 and is a Systems Management Server client has an NTFS file system volume mounted to a folder, the Software Inventory client agent inventories the contents of the folder as a folder, and then again as a volume.

As a result of this, the Software Inventory process takes a considerably long time to complete, particularly on servers where multiple mount points are defined. This results in unnecessary time, processor utilization, and disk input/output (I/O), and may cause performance issues on servers.



CAUSE
The Software Inventory client agent cannot distinguish between a normal folder and a folder that reparses (input broken down again into small chunks) to a volume. If a volume is mounted multiple times, each instance is duplicate work for the inventory agent.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbug kbnofix kbsms200presp3 KB263371

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