Microsoft KB Archive/818896

= &quot;0xC000021A&quot; Stop error in Csrss.exe while you are using a computer that is running Windows NT Server 4.0 =

Article ID: 818896

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

-





SYMPTOMS
While you are using a computer that is running Microsoft Windows NT Server 4.0, you may receive the following Stop error message in Csrss.exe:

STOP: 0xC000021A



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To install this hotfix, you must have Windows NT 4.0 Service Pack 6a installed on your computer. For additional information about how to obtain the latest service pack, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version        Size    File name --- 19-Aug-2003 18:55  4.0.1381.7231  31,584  Csrsrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug KB818896

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.