Microsoft KB Archive/231458

= Windows 2000 Loses Mouse on Resume on ThinkPad 380XD and 600E =

Article ID: 231458

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q231458



SYMPTOMS
If you move the mouse pointer while your computer is resuming after being suspended, the mouse may stop working.

This behavior does not occur if you do not move the mouse during the resume process.



CAUSE
This behavior occurs because the mouse is responding with 0xFC, which is the PS/2 command for "too many errors have occurred." This is a system BIOS issue and is not an issue with Windows 2000.

This behavior has been identified on the following computers:
 * ThinkPad 380XD
 * ThinkPad 600E

Keywords: kbhardware kbprb KB231458

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