Microsoft KB Archive/221293

= You receive an "A required .DLL file, WININET.DLL, was not found" error message when you start Publisher 2000 =

Article ID: 221293

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Standard Edition
 * Microsoft Publisher 2000 Standard Edition

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This article was previously published under Q221293



SYMPTOMS
When you try to start Microsoft Publisher, one of the following problems may occur:  The following error message appears:

A required .DLL file, WININET.DLL, was not found.

When you click OK, Microsoft Publisher does not start.

-or-

 No error message appears, and you cannot start Microsoft Publisher.



CAUSE
This problem occurs when the following conditions are true:
 * You have installed Microsoft Internet Explorer 4.01 and Microsoft Publisher 98 on Microsoft Windows 95.

-and-


 * You upgrade to Microsoft Publisher 2000 from Microsoft Office 2000 Disk 2 but do not upgrade to Microsoft Internet Explorer 5.0.

-and-


 * You uninstall Microsoft Internet Explorer 4.01.



WORKAROUND
To work around this problem, uninstall and reinstall Microsoft Office 2000 Disk 2 after you uninstall Microsoft Internet Explorer 4.01.

Uninstall Microsoft Internet Explorer 4.01
To uninstall Microsoft Internet Explorer 4.01, follow these steps:
 * 1) On the Windows Start menu, point to Settings, and click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) On the Install/Uninstall tab, select Microsoft Internet Explorer 4.01, and click Add/Remove.
 * 4) Click Remove All.

Uninstall Microsoft Office 2000 Disk 2
To uninstall Microsoft Office 2000 Disk 2, follow these steps:
 * 1) On the Windows Start menu, point to Settings, and click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) On the Install/Uninstall tab, select Microsoft Office 2000 Disk 2, and click Add/Remove.
 * 4) Click Remove All.

Install Microsoft Office 2000 Disk 2 Without Installing Internet Explorer 5.0
To install Microsoft Office 2000 Disk 2 without installing Internet Explorer 5.0, follow these steps:  Insert the Microsoft Office 2000 Disk 2 into the CD-ROM drive. On the Windows Start menu, click Run. In the Run dialog box, type the following text, and click OK:

<drive letter>:\Setup

Where <drive letter> is the letter assigned to the CD-ROM disk drive.</li> Type your customer information and CD Key, and then click Next.</li> Accept the terms in the License Agreement, and then click Next.</li> Click Customize, choose the installation location for Microsoft Office, and then click Next.</li> In the Microsoft Internet Explorer 5.0 Installation dialog box, select Windows Web Browsing Component Only and click Next.</li> Click Install Now to complete the installation of Microsoft Office.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF2000 nothing doesn't won't

Keywords: kbstartprogram kbtshoot kbprb kberrmsg kbnofix KB221293

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