Microsoft KB Archive/184223

= Windows CE Services Version 2.0 Readme.txt File (Part 2 of 2) =

Article ID: 184223

Article Last Modified on 10/20/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE Services 2.0

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This article was previously published under Q184223



SUMMARY
This article contains part 2 of the Readme.txt file included on the Windows CE version 2.0 CD-ROM. To view part 1 of the Windows CE Readme.txt file, please see the following article in the Microsoft Knowledge Base:

184222 Windows CE Services Version 2.0 Readme.txt File (Part 1 of 2)



MORE INFORMATION
8.0 MICROSOFT WINDOWS CE SERVICES 2.0

TABLE OF CONTENTS

8.1 INSTALLING WINDOWS CE SERVICES 8.2 WINDOWS CE SERVICES SETUP ERRORS 8.3 OPTIONAL COMPONENTS 8.4 GET CONNECTED 8.5 SYNCHRONIZATION 8.6 BACKUP AND RESTORE 8.7 INTERNET EXPLORER 4.0 ISSUES 8.8 INTERNATIONAL COMPATIBILITY ISSUES 8.9 WINDOWS NT ISSUES 8.10 WINDOWS NT TROUBLESHOOTING 8.11 CREATING FLOPPY DISKS 8.12 FLOPPY DISK INSTALLATION 8.13 REMOVING OR REINSTALLING SCHEDULE+ OR    MICROSOFT EXCHANGE UPDATE

8.1 INSTALLING WINDOWS CE SERVICES

To begin installation, insert the CD-ROM into your CD-ROM drive. The Setup program will automatically be run from the CD-ROM. If it does not start automatically, click Start, click Run, and type d:\Setup, where d: is the drive letter of your CD-ROM drive.

After starting Setup, the Microsoft Windows CE Services Setup window is displayed if you already have Schedule+ 7.0a or Outlook installed on your desktop computer. Click Next to proceed with Setup. If you do not have Schedule+ 7.0a or Outlook installed on your system, the Microsoft Windows CE Services CD-ROM main Setup window is displayed.

On Windows 95 systems, the main Setup window will provide you with four buttons on the right side of the screen, labeled:

1. Install Microsoft Exchange Update for Windows 95

2. Install Microsoft Schedule+ 7.0a

3. Install Microsoft Windows CE Services

4. Optional Components

On Windows NT(R) systems, the main Setup window will provide you with three buttons on the right side of the screen, labeled:

1. Install Microsoft Schedule+ 7.0a

2. Install Microsoft Windows CE Services

3. Optional Components

Click each of these buttons in this order. If your desktop computer does not need to install a component, the message "Already installed or not required" is displayed below that component. If you do need the component, installation will automatically begin once you click the button. Follow the instructions to complete the installation of each component.

NOTE: During setup, you may be asked to reboot your desktop computer. After your computer finishes rebooting, reinsert the CD- ROM and continue with the remaining Setup components.

8.2 WINDOWS CE SERVICES SETUP ERRORS

- If you encounter any errors during Windows CE Services Setup, Windows CE Services Help can assist you in finding the solution to the problem. To use Windows CE Services Help, open the Mobile Devices folder by double-clicking the My Computer icon on your desktop and then double-clicking the Mobile Devices icon. From the Mobile Devices window, click Communications Troubleshooter on the Help menu. You can also access Help by clicking Start, Programs, Windows CE Services, and then Help.

The Communications Troubleshooter Help topic provides assistance for most commonly encountered setup and connection problems. The General Tips section at the bottom of this topic provides additional assistance for less frequent problems.

- If you cannot start Windows CE Services, reinstall Windows CE  Services by following the steps in the Installing Windows CE Services section of this file.

- Replacing Mapi32.dll During Setup During Windows CE Services setup, you may be warned that the currently installed Mapi32.dll will be replaced with an earlier version. If you see this message, keep the newer version of Mapi32.dll.

If you do not have the newer version of Mapi32.dll, you may have difficulty using Schedule+ for group scheduling. If you are having problems with group scheduling, and if you did not keep the newer version of MAPI32.DLL during setup, you need to reinstall the Microsoft Exchange Update. Instructions for doing so can be found in  the Removing or Reinstalling Schedule+ or Microsoft Exchange Update section of this file.

NOTE: Reinstalling the Microsoft Exchange Update may lead to the "Reg32.cfg" problem described in the Synchronization section. If it  does, reinstall Schedule+ 7.0a after reinstalling the Microsoft Exchange Update to fix the problem.

8.3 OPTIONAL COMPONENTS

- The Optional Components directory on your installation CD contains several additional components that may be of interest to you. For example, the Windows 95 Dial-Up Networking Upgrade can be installed if  you need to support direct modem connections to your desktop computer from your mobile device. The Windows 95 Infrared Support directory contains software to support infrared connectivity on your desktop computer. Consult the Readme or Release Note information in each Optional Component directory for details on the features and issues of  each component.

- Microsoft Windows 95 Infrared Support Software

If you install Windows CE Services via a network connection to a  shared CD-ROM drive and choose to install the Windows 95 Infrared Support software contained in Optional Components, Setup will alert you that the file Infrared.inf could not be opened. The workaround is  to copy the Microsoft Windows 95 Infrared Support Software directory to your hard drive and install it from there.

NOTE: Infrared support for Windows NT is not available.

- Microsoft Windows 95 Dial-Up Networking Upgrade 1.2

If you are a Windows 95 user and want to establish an outbound dial-up networking connection (such as a connection to your Internet service  provider or corporate network) while device connections are enabled on   your computer, or you want to use a modem connected to your desktop computer for remote device connections, you may need to install the Dial-Up Networking Upgrade 1.2 from the Optional Components directory of your installation CD-ROM. Please read the Readme file in  that directory for more information on the features and issues of this upgrade.

You should read the Dial-Up Networking 1.2 Release Notes.doc and About PPTP and Dial-Up Networking 1.2.doc files that are placed in  the \Windows directory after installing the dial-up networking software. Certain software may need to be reinstalled after upgrading dial-up networking, and these documents describe the issues in greater detail.

If you install the Dial-Up Networking 1.2 Upgrade and lose network connectivity, perform the following steps to correct the problem:

1. In the Network Control Panel, double-click TCP/IP -> Dial-Up Adapter.

2. Click the Bindings tab.

3. Check the Client for Microsoft Networks checkbox.

4. Click OK to all dialog boxes.

8.4 GET CONNECTED

- If you are connecting to a modem attached to your Windows 95 computer and you are using User-level access control as specified in  the Access Control tab of the Network Control Panel, you will need to   switch to Share-level access control or provide access to users as   follows:

1. Click Start, Programs, Accessories, and then Dial-Up Networking.

2. Click Dial-Up Server on the Connections menu.

3. Choose the tab corresponding to your modem.

4. Click Add.

5. Select users from the list and click Add.

6. Click OK.

8.5 SYNCHRONIZATION

- To synchronize Pocket Outlook data on the Handheld PC with your desktop computer, you must have Schedule+ 7.0a or Outlook 8.0 installed on the desktop computer.

- Multiple Partnerships - Synchronizing with Two Desktop Computers Synchronization can be performed with two desktop computers from one device. This Multiple Partnership feature can be used to  synchronize a second desktop to have the same contents as the first desktop (for example, between a work and home machine). It is  strongly recommended that the second desktop be configured with the same synchronization options as the first desktop.

The two desktop computers should not be configured to synchronize with the same network server when also synchronizing with the same device because duplicate items may be created.

Inbox synchronization can only be enabled if the device has a single partnership. To change the device to a single partnership, disconnect the device, delete the partnership from the Mobile Devices folder, reconnect, and choose Single partnership.

- Device Name in Use Error

If you get the error "Device Name in Use" while creating a partnership, this could be due to another user using that name or because a previous partnership by that name was not successfully removed. You can remove the folder by that name from the \Program Files\Windows CE  Services\Profiles directory if it does not appear in the Mobile Devices window. NOTE: This folder may contain a backup file or other synchronization data, which you may want to save before deleting this folder.

- If you enable message synchronization and combine and then cancel synchronization, you may have messages that remain permanently out of date. To resolve this problem, disconnect your device, delete the partnership, and reconnect.

- If you use the ActiveSync program on your mobile device to make a  synchronization connection, the desktop computer will not automatically display message windows such as error messages, Combine / Discard, conflict resolution, file converter selection, etc. If you see a  message on the device while using ActiveSync that says "Connected,   synchronization error. Combine/Discard required on the desktop   computer." or if some items persistently remain out-of-date after synchronization, you will need to make a local connection using a  serial cable or infrared (i.e., not using ActiveSync on the device) to see the message windows needed to resolve these problems.

- If an error message states that Schedule+ cannot open the file Req32.cfg, it is likely that you installed the Microsoft Exchange Update after you installed Schedule+ 7.0a. To fix this problem, reinstall Schedule+ 7.0a as described in this file.

- For file types like Microsoft Pocket PowerPoint (.ppt) placed in the Synchronized Files Folder, which only support one-way conversion, any modification to the resulting converted file will result in the converted file replacing the original during synchronization. It is  highly recommended that if you plan on synchronizing those file types you make a backup of the original file in some other folder than the Synchronized Files Folder.

8.6 BACKUP AND RESTORE

- Backup files can be restored to a device different from the one that created the backup file, but in some cases, not all information can be  restored. The following table summarizes what will be restored.

- Different Language

If the device being restored is a different language from the device that created the backup file, no data can be restored. You must manually transfer the data to the new device (via file transfer and  Pocket Outlook synchronization).

- Different Version

If the device being restored is a different version from the device that created the backup file (for example, you are restoring a version  1.0 backup file to a version 2.0 device), the restore will copy only your data files (such as Pocket Excel files) and any databases you installed on the device. After the restore is complete, you will need to synchronize Pocket Outlook, reinstall any programs that had been installed on the previous mobile device, and re-enter your settings.

- Different Processor Type

If the device being restored has a different Central Processing Unit (CPU) than the device that created the backup file, the restore will copy only your data files (such as Pocket Excel files), Pocket Outlook data, and any databases you installed on the device. After the restore is complete, you will need to reinstall any programs that had been installed on the previous mobile device and re-enter your settings.

- If the device being restored is exactly the same as the one that created the backup file (that is, it is the same language, version,  and processor type), all device data will be restored except device password and desktop icon placement information.

8.7 INTERNET EXPLORER 4.0 ISSUES

- If you are having difficulty copying folders or browsing the Mobile Devices folder using Internet Explorer 4.0, you should open the Mobile Devices folder using the shortcut on your desktop. If the problem persists, you may need to upgrade to a newer version of Internet Explorer when it becomes available.

- If your Mobile Devices folder does not properly display current device status, you may need to select Refresh on the View menu.

- If you install Internet Explorer 4.0 after you installed Windows CE  Services, you will find that the communications port you were using is   reported to be "not available." Restarting the computer will solve this problem.

- If you are using Windows NT, you will need to install Windows CE  Services, any previously installed Service Pack, and Internet Explorer 4.0, in that order.

8.8 INTERNATIONAL COMPATIBILITY ISSUES

The English version of Microsoft Windows CE Services, Microsoft Schedule+ 7.0a, and Microsoft Windows 95 Dial-Up Networking Upgrade 1.2 software can be run on Western European versions of Windows. The Microsoft Exchange Update software cannot be installed on any version of Windows other than the U.S. English version. Some Optional Components may not support operation on non-U.S. English versions of Windows.

Issues include:

- The English version of Microsoft Exchange Update can cause serious problems if installed on non-U.S. English versions of Windows. Installing this update on any installation of Windows 95 other than the U.S. English version is not recommended or supported.

- During Windows CE Services setup, the Network Control Panel may not be automatically dismissed. When you click OK to dismiss it, you will be asked if you want to reboot your computer. Clicking Yes may end Setup prematurely.

- The Mobile Devices desktop shortcut cannot be automatically created after Setup is complete.

8.9 WINDOWS NT ISSUES

- You must be running Windows NT version 4.0 with Networking installed. You cannot use this software with a beta release of Windows NT 4.0 or  Windows NT 3.51 or earlier.

- If you are using Point-to-Point Tunneling Protocol (PPTP) and are having difficulty connecting to your desktop computer either shortly after another device has disconnected or after you have connected using another connection method (such as switching from serial cable connect  to Ethernet LAN connect), you may need to reset your desktop computer.

If you continue to have problems, perform the following steps:

1. On the Start menu, click Run.

2. Type regedit, then click OK.

3. Select the HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services registry key.

4. Select New and then DWORD Value on the Edit menu. Type RasHardDisconnect to rename the New Value entry.

5. Select the RasHardDisconnect registry value, then click Modify on     the Edit menu.

6. Enter 1 in the Value data field, and click OK.

7. Exit the Registry Editor.

- If you have set up a dial-up networking connection, such as a modem connection, prior to installing Windows CE Services, you will need to  perform the following steps to rebind the connection:

1. In the Network Control Panel, click the Services tab.

2. Double-click Remote Access Service in the list box.

3. Click the Network button.

4. Clear and then select TCP/IP.

5. Click OK, then click Continue, and then click OK to close all dialog boxes.

6. You should see a Binding Configurations progress dialog box.

- If you have installed any of the Windows NT Service Packs and any Windows components were installed during setup, you will need to  reinstall the Service Pack. You may not be able to connect your device until you reinstall the Service Pack. See the Internet Explorer 4.0 Issues section.

8.10 WINDOWS NT TROUBLESHOOTING

- Connection Problems on Compaq 5xxx-Series LTE Laptops

On these computers, you may encounter a conflict between the IR port and the COM1 serial port that disables communications with the Handheld PC. If you encounter problems connecting on one of these laptops, try the following steps:

1. During the boot process, your laptop will display "F10 to enter     Computer Setup." Press F10.

2. Go to Ports/Serial-Infrared Ports.

3. Switch the Infrared IRQ to 3.

4. Switch the Infrared address from 3e8 to 2e8.

5. Exit, saving any changes, and reboot.

- Networking Is Not Installed on Your Windows NT Computer

If your Windows NT computer does not have networking components installed, Windows CE Services cannot communicate with the Handheld PC. To install these required components:

1. Click Start, Settings, and then Control Panel.

2. Double-click Network.

3. In the Network Configuration dialog box, click Yes.

4. In the Network Setup Wizard:

a. Verify that Wired to the network is selected.

b. Verify that Remote access to the network is not selected.

c. Click Next.

5. Click the Select from list button.

6. In the Select Network Adapter dialog box:

a. Find MS Loopback Adapter in the Network Adapter list.

b. Click OK.

7. In the Network Adapters list, verify that MS Loopback Adapter is     selected, and click Next.

8. In the Network Protocols list, verify that only TCP/IP Protocol is     selected (everything else is not selected), and click Next.

9. Click Next again when you see the Network Services list.

10. Click Next to install the selected components.

11. In the Windows NT Setup dialog box, enter the directory where your NT source files are located (e.g., D:\i386), and click Continue.

12. In MS Loopback Adapter Card Setup, accept the default Frame Type by clicking Continue.

13. In the TCP/IP Setup dialog box, click No when asked to use DHCP.

14. In the Microsoft TCP/IP Properties dialog box:

a. In the IP Address tab, verify that MS Loopback Adapter is         selected in the Adapter list.

b. Click the Specify an IP address option.

c. In the IP Address entry, type 1.1.1.1.

d. In the Subnet Mask entry, enter 0.255.255.255.

e. Leave the Default Gateway entry blank.

f. Click OK.

15. Click Next to pass the bindings dialog box.

16. Click Next when Windows NT Networking is ready to start the Network.

17. Click Next to accept all the defaults when asked for the Computer Name.

18. Click Finish to complete the Networking Wizard.

19. In Network Settings Change, click Yes to restart your computer.

After logging in to the Windows NT computer with a user account with Administrator privileges, run Windows CE Services Setup to  completion.

- Setup Could Not Be Completed If you were unable to successfully complete Setup on your Windows NT system, you may need to manually install Windows CE Services communications components using the following procedure.

On Windows NT 4.0 Systems

To install the required communications services on Windows NT 4.0:

1. In the Mobile Devices window, click Windows CE Services Help Topics on the Help menu.

2. Click the Find tab.

3. Under section 1, type troubleshooting.

4. Under section 3, double-click General Troubleshooting.

On Windows NT 5.0 Beta 1 Systems

Add the dial-up adapters:

1. On the Start menu, click Settings, and then click Control Panel.

2. Double-click Modems. (You may need to click Add if the wizard     doesn't appear.)

3. Select Don't detect my modem, I will select from a list.

4. Click Next.

5. In the Manufacturers list, select Standard modem types.

6. In the Models list, select Dial-Up Networking Serial Cable between 2 PCs.

7. Click Next.

8. Click Selected ports.

9. Select the COM port you will use to connect to your device.

10. Click Next.

11. Click Finish.

12. Click Close to close the Modem Control Panel.

Add and configure the Dial-Up Server:

1. Double-click Network.

2. Select the Services tab.

3. Click Add.

4. Choose Dial-Up Server.

5. Click OK.

6. Select the Dial-Up Server.

7. Click Properties.

8. Clear Require data encryption.

9. Select the TCP/IP tab.

10. Click This computer only.

11. Click Use static address pool.

12. In the Address box, type 192.168.55.98.

13. Make sure Allow remote clients to request a predetermined IP      address is cleared.

14. Click OK to close the Dial-Up Server properties.

15. Click the Bindings tab.

16. Under Show Bindings for, click All services.

17. Double-click Dial-Up Server to display the items bound to it. The Dial-Up adapters may be disabled as indicated by the red circle- slash symbol.

18. Select the Dial-Up adapter you will be using, and click Enable. The red circle-slash should be replaced by a picture of a PC adapter to      indicate that the selected adapter is enabled. If the red circle- slash remains, you will need to disable the currently enabled adapter and try again.

19. Click OK to close the Network Control Panel.

20. Don't restart at this time.

Set the Windows NT RAS port entry in the registry:

1. On the Start menu, click Run.

2. Type regedit, then click OK.

3. Select the HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services registry key.

4. In the selected registry key, locate the NT RAS Port registry value.

5. If this value does not exist, create it by clicking New and then String Value on the Edit menu. Type NT RAS Port to rename the New Value entry.

6. Select the NT RAS Port registry value, and then click Modify on     the Edit menu.

7. Enter the communications port that you will be connecting your device to in the Value data field (COM1 for example), and then click OK.

8. Exit the Registry Editor.

9. Restart the computer to allow changes to take effect.

10. Connect using an account with dial-in permission.

IF YOU ARE STILL HAVING PROBLEMS:

- Consult the Communications Troubleshooter in Windows CE Services Help by selecting Communications Troubleshooter on the Mobile Devices window Help menu. This Help file directs you through a number of diagnostic steps to identify and correct any problems.

- Consult the Microsoft Windows CE home page for additional information and troubleshooting tips (http://www.microsoft.com/windowsce/).

8.11 CREATING FLOPPY DISKS

If you do not have a CD-ROM drive on the PC where you want to install Windows CE Services, then locate another computer with a CD- ROM drive and a 3.5" 1.44 MB floppy drive. Use the following steps to create disks for floppy installation:

1. Obtain 11 blank, formatted 3.5" 1.44MB floppy disks.

2. On the CD-ROM, open the Floppy directory. The Floppy directory contains several component folders, each containing one or more Disk folders. You will create one floppy for each disk folder. Label each floppy with the name of the component and the disk number. For example, you will label three floppies with "Windows CE Services     Disk 1" to Disk 3.

3. On the CD-ROM, open the first component directory. For example, open Windows CE Services.

4. Copy all of the files inside each of the Disk directories (for     example, Disk1, Disk2, Disk3) to the corresponding floppy disks you made in step 2. NOTE: Do not copy the Disk1, Disk2 and Disk3 folders to the floppy disks; copy the files inside these folders to the disks.

5. Repeat steps 3 and 4 for each component directory.

IMPORTANT: DO NOT PROCEED WITH INSTALLATION OF  ANY OF THESE COMPONENTS UNTIL YOU HAVE READ THE NEXT SECTION.

You have now copied all of the files necessary to complete the installation of Windows CE Services and all other supporting components. Proceed to the next section of this file to install Windows CE Services from floppy disks.

8.12 FLOPPY DISK INSTALLATION

You must perform required updates and install Microsoft Windows CE Services before you can transfer files and synchronize data between your desktop computer and mobile device. Follow these steps to complete the installation process. During installation, you will be asked to restart your computer. Before you begin, save your work and quit all programs.

IMPORTANT: Do not start installation until you have read the entire installation instructions. Follow the procedures in the order shown here. Installing programs out of order may cause problems.

Windows 95:

1. If you have H/PC Explorer 1.x, remove it.

2. Update the Microsoft Exchange client, if required.

3. If you do not have Microsoft Outlook installed, install Microsoft Schedule+ 7.0a.

4. Install Windows CE Services (known as H/PC Explorer in version  1.x).

5. Install Microsoft Windows 95 Dial-Up Networking 1.2 Upgrade. This step is optional. If you installed Windows 95 from a CD-ROM, you will need the Windows 95 CD-ROM to complete this upgrade.

Windows NT

1. If you have H/PC Explorer 1.x, remove it.

2. If you do not have Microsoft Outlook installed, install Microsoft Schedule+ 7.0a.

3. Install Windows CE Services (known as H/PC Explorer in version  1.x).

4. After you install Windows CE Services, you may see a message stating that you may not be able to connect until you reinstall the Windows NT Service Pack. Before you reinstall the service pack, try connecting your device to your desktop computer. If you cannot connect, install the service pack.

Remove H/PC Explorer 1.x

If you are upgrading from version 1.x, you need to remove H/PC Explorer before you install Windows CE Services 2.0.

1. Click the Start button, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Programs.

3. Select H/PC Explorer 1.x from the list, and then click Add/Remove.

4. Follow the directions on your screen.

Update Microsoft Exchange

If you are using the version of Microsoft Exchange that came with Windows 95, update Exchange (the following procedure describes how to determine this).

IMPORTANT: Do not install the update unless you already have Exchange installed. Also, do not install the update if you have already upgraded to a newer version of Exchange.

To determine your version of Microsoft Exchange:

1. On your desktop computer, start Exchange.

2. On the Help menu, click About Microsoft Exchange. In the dialog box, check the version on the first line.

- If the version is 4.0.410.59, you must install the update. Go to     the next procedure.

- If the version is greater than 4.0.410.59, do not install the update, go to "Installing Microsoft Schedule+ 7.0a."

To install the Microsoft Exchange Update:

WARNING: The U.S. English version of the Microsoft Exchange Update may cause serious problems if installed on non-U.S. English versions of Windows 95. Installation on any version of Windows 95 except for the U.S. English version is not supported.

1. Insert the disk labeled "Microsoft Exchange Update Disk 1" into drive A.

2. On the Start menu, click Run.

3. Type a:\setup, and then click OK.

Installing Microsoft Schedule+ 7.0a

Install Microsoft Schedule+ 7.0a if you have:

- No version of Schedule+ or Microsoft Outlook on your desktop computer.

- Schedule+ 1.0 or 7.0 installed (the following procedure describes how  to determine this).

To determine your version of Microsoft Schedule+:

1. On your desktop computer, start Schedule+.

2. Look at the opening screen. If the version in the lower-right corner of this screen is 7.0a or later, do not install Schedule+ 7.0a. Instead, go directly to "Installing Microsoft Windows CE Services."

To install Microsoft Schedule+ 7.0a:

1. Insert the disk labeled "Microsoft Schedule+ Disk 1" into drive A.

2. On the Start menu, click Run.

3. Type a:\setup, and then click OK.

Installing Microsoft Windows CE Services

To install Microsoft Windows CE Services:

1. Insert the disk labeled "Microsoft Windows CE Services Disk 1" into drive A.

2. On the Start menu, click Run.

3. Type a:\setup, and then click OK.

Dial-Up Networking Upgrade on Microsoft Windows 95

You will need to upgrade to version 1.2 of Dial-Up Networking if you have Windows 95 and want to establish an outbound dial-up network connection (such as a connection to your Internet service provider or corporate network) while your device is connected to your computer. If you have a TCP/IP stack on your computer, this upgrade will replace it. If you have programs that rely on a third-party stack, you may need to reinstall these programs. For more information, see the Readme file on Disk 1.

To install Microsoft Windows 95 Dial-Up Networking 1.2 Upgrade:

1. Insert the disk labeled "Microsoft Windows 95 Dial-up Networking  Upgrade Disk 1" into drive A.

2. On the Start menu, click Run.

3. Type a:\msdun12, and then click OK.

4. If you see a dialog box that asks if you want to keep a newer file, keep the newer file.

5. You will be asked to restart your computer twice during this installation.

6. After you restart your computer, you will see a DHCP error message. Click No if you do not want to see DHCP error messages in the future.

7. For additional information on the features and known problems with this upgrade, be sure to read the following sources:

- The Optional Components section.

- The Readme file in the Microsoft Windows 95 Dial-Up Networking Upgrade version 1.2 folder in Optional Components.

- The files Dial-Up Networking 1.2 Release Notes.doc and About PPTP and Dial-Up Networking 1.2.doc located in your Windows folder by     this upgrade.

8.13 REMOVING OR REINSTALLING SCHEDULE+ OR MICROSOFT EXCHANGE UPDATE

If you need to remove or reinstall either Schedule+ 7.0a or the Microsoft Exchange Update from your computer, you need to use the Setup programs on the CD-ROM that came with your H/PC. Attempting to do this by using Add/Remove Programs in Control Panel will not work correctly.

To remove or reinstall the Microsoft Exchange Update:

1. Insert the Windows CE Services CD-ROM into your CD-ROM drive.

2. Click the Start menu, and then click Run.

3. Type d:\exupdusa\exupdusa.exe, where d: is the drive letter for your CD-ROM, and press Enter.

4. When the installation program runs, follow the instructions provided. You will be given a number of options during the setup, including Remove All, which will remove Microsoft Exchange, and Reinstall, which will reinstall the Microsoft Exchange Update.

To remove or reinstall Schedule+ 7.0a:

1. Insert the Windows CE Services CD-ROM into your CD-ROM drive.

2. Click the Start menu, and then click Run.

3. Type d:\splus70a\disk1\setup.exe, where d: is the drive letter for your CD-ROM, and press Enter.

4. When the installation program runs, follow the instructions provided. You will be given a number of options during the setup, including Remove All, which will remove Microsoft Schedule+ 7.0a, and Reinstall, which will reinstall Microsoft Schedule+ 7.0a.

NOTE: If you installed the program from floppy disks, you will need to  run Setup from the floppy disks to remove or reinstall the program.

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