Microsoft KB Archive/940563

= FIX: Multiple lines of an IDOC record are not parsed correctly in BizTalk Adapter for mySAP Business Suite =

Article ID: 940563

Article Last Modified on 1/3/2008

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APPLIES TO


 * Microsoft BizTalk Server 2004 Standard Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition
 * Microsoft BizTalk Adapter 2.0 for mySAP Business Suite

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SYMPTOMS
When you use the Microsoft BizTalk Adapter for mySAP Business Suite to receive an intermediate document (IDOC) from an SAP system, BizTalk Adapter for mySAP Business Suite cannot run successfully when BizTalk Adapter for mySAP Business Suite parses the IDOC stream. Additionally, you receive the following error message:

Index out of bounds

At the same time, the SAP system receives the following error message:

Target Invocation failure

This problem occurs if an IDOC instance contains a text field that allows for multiple lines.



CAUSE
This problem occurs because the SAP adapter parses the stream line by line. The SAP adapter returns an invalid IDOC if a record contains multiple lines.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft BizTalk Server 2004 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have BizTalk Adapter for mySAP Business Suite or BizTalk 2004 or BizTalk 2006 installed to apply this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

BizTalk Adapter for mySAP Business Suite BTS2006
Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbfix kbhotfixserver kbqfe KB940563

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