Microsoft KB Archive/288083

= OL2002: ICQ Integration Causes an Address Security Warning When You Select Different Mail Items =

Article ID: 288083

Article Last Modified on 2/27/2002

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q288083





SYMPTOMS
Every time you click a different mail item in Outlook 2002 or when you switch back to your Inbox folder and select a mail item, you receive the a prompt with the following Security Warning dialog box:

A program is trying to access e-mail addresses you have stored in Outlook. Do you want to allow this? If this is unexpected, it may be a virus and you should choose No.



CAUSE
This problem occurs when you download and install the ICQ 2000 utility on a computer that has Outlook 2002. The ICQ program automatically installs the ICQ Express add-in, which is an Outlook Component Object Model(COM) add-in that tries to retrieve recipient information on every selection change that you make in Outlook.

Attempting to trust the ICQ add-in by using Outlook's new Trusted COM add-in functionality does not work because the ICQ add-in was not written to take advantage of that functionality.

This is a know issue of how ICQ &quot;integrates&quot; with Outlook 2002.



WORKAROUND
The work around this problem, turn off the ICQ COM add-in in Outlook. To do this:
 * 1) On the Tools menu, click Options.
 * 2) On the Other tab, click Advanced Options.
 * 3) Click COM Add-Ins.
 * 4) Click to clear the ICQ Express check box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB288083

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