Microsoft KB Archive/217983

= Web Administration Is Not Removed by BackOffice Setup Program =

Article ID: 217983

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft BackOffice Server 4.5

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This article was previously published under Q217983



SYMPTOMS
When you run BackOffice Setup to uninstall BackOffice Server, you may experience the following symptoms:  Web Administration is not removed. The BOAdmin and NTadmin folders are not removed. The following reference to a virtual folder remains in the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\BackOffice Web Administrator





CAUSE
This problem can occur because BackOffice Setup does not entirely remove all components.



RESOLUTION
To successfully uninstall individual components, use the Add/Remove Programs tool in Control Panel:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
 * 2) Click the program you want to remove, and then click Add/Remove.
 * 3) Follow the instructions on the screen to uninstall the appropriate program.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: smallbiz

Keywords: kbbug kbnofix kbsetup kbui KB217983

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