Microsoft KB Archive/819529

= The Mobile Information Server Message Processor crashes when a user tries to use Outlook Mobile Access =

Article ID: 819529

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2002 Enterprise Edition

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SYMPTOMS
When a user who belongs to many groups tries to use Microsoft Outlook Mobile Access, the Mobile Information Server Message Processor crashes. When the Message Processor crashes, other users who are using Microsoft Mobile Information Server 2002 experience a service interruption.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Mobile Information Server 2002 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 18-Apr-2003 04:49  1.5.837.13        204,800  Httpiconnector.dll 07-Feb-2003 05:42  1.0.0.0            24,576  Miscustom.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: MIS 2002 crash OMA MobiInfo.exe

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbexchmobility kbfix kbexchange kbqfe KB819529

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