Microsoft KB Archive/222624

= OLEXP: Unable to Remove InfoPane in Outlook Express 5 =

Article ID: 222624

Article Last Modified on 1/24/2007

-

APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0

-



This article was previously published under Q222624



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

When you start Outlook Express, an "InfoPane" pane may be visible at the bottom of the program window. Also, this behavior can occur even if you have previously disabled this feature, and every time you restart Outlook Express this feature may be enabled again.



CAUSE
This issue can occur if you upgrade a customized version of Internet Explorer to Internet Explorer version 5.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use Registry Editor to delete the BodyBarPos and BodyBarPath values from the following registry keys

HKEY_CURRENT_USER\Identities\ \Software\Microsoft\Outlook Express\5.0

HKEY_CURRENT_USER\Identities\ \Software\Microsoft\Outlook Express\5.0

where  is a number representing a user.



MORE INFORMATION
The info pane feature is only available in customized versions of Internet Explorer made with the Internet Explorer Administration Kit (IEAK). If you have this feature, you can enable or disable it by clicking Layout on the View menu, and then clicking to select or clear the Info Pane check box.

Additional query words: MSN Search Bar Animated Logo Frame

Keywords: kbui kbprb KB222624

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.