Microsoft KB Archive/172410

= Mac Bookshelf 98: Power Mac Version of Product Not Installed =

Article ID: 172410

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Bookshelf 98 for Macintosh

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This article was previously published under Q172410



SUMMARY
If you have installed a Power Macintosh upgrade (accelerator) card into your 68K Macintosh, the Power Macintosh version of Microsoft Bookshelf may not be installed. Instead, the 68K version of Bookshelf may be installed.

Not all installation programs may be able to recognize the change in processors, and may obtain the type of processor information from the older (68K) processor instead of the newer processor found on the upgrade card. As a result, the computer is recognized as being a 68K Macintosh instead of a Power Macintosh.

Accelerator manufacturers implement processor upgrades using a variety of methods. One brand/model of accelerator may function correctly with a given installation program while another may not.



Determining The Version Installed On Your Computer
To determine if you have the Power Macintosh version of Bookshelf 98 installed, use the following steps:


 * 1) Open the hard drive, and then open the Bookshelf 98 program folder.
 * 2) Click the Bookshelf 98 program icon.
 * 3) On the File menu, click Get Info.

If you see the either of the following text statements at the bottom of the Get Info window, the Power Macintosh version of the application is installed:

Note: Memory requirements will increase by N,NNN K if virtual memory is turned off.

-or-

Note: Memory requirements will decrease by N,NNN K if virtual memory is turned on in the Memory control panel.

If you do not see this text, you have the 68K version of Bookshelf installed. If you have a Power Macintosh, follow the instructions given below to install the Power Macintosh version of Bookshelf.

Installing the Power Macintosh Version
To make sure you install the Power Macintosh version, perform a custom installation and select the Power Macintosh version of the program. To complete the installation, follow these steps:


 * 1) Double-click the Installer program (for example, Install Bookshelf 98).
 * 2) In the drop-down combo box, click Custom Install.
 * 3) Click the Bookshelf 98 for Power Macintosh.

NOTE: If you did not run the Easy Install before the Custom Install, you also need to select each of the other necessary components. The easiest way to do this is to run the Easy Install, and then perform the steps listed above.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 68000 ppc chip

Keywords: kbhardware kbsetup kbprb kbmm kbfaq KB172410

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