Microsoft KB Archive/279540

= MSN Companion Compaq IA-2 err msg &quot;Missing operating system&quot; =

PSS ID Number: 279540

Article Last Modified on 10/30/2003

-

The information in this article applies to:


 * MSN Companion 1.0
 * MSN Companion 2.0

-



This article was previously published under Q279540



SYMPTOMS
Compaq IA-2 devices only.

 When the system is booted on the COMPAQ logo comes up and remains there. In the upper left hand corner it reads

Missing operating system

 This is happens every time.



CAUSE
There is a problem with the hardware.



RESOLUTION
If you receive support requests from customers who wish to return MSN Companion Internet devices, instruct them to contact Compaq. Do not refer these customers back to Radio Shack.

