Microsoft KB Archive/284313

= OL2002: Rule Does Not Work for SMTP Message Sent to an Exchange Store =

Article ID: 284313

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284313



SYMPTOMS
When you create a rule on a client that is connected to an Exchange Server store, and another client sends a message by using Simple Mail Transport Protocol (SMTP), the rule does not work.



CAUSE
The behavior can occur because the search keys that initiate rules do not match. If a message is sent by using SMTP, the search key is composed of the address type SMTP and does not match the EX address type search key generated by the recipient.

Additional query words: OL2K

Keywords: kbnofix kbinterop kbprb KB284313

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