Microsoft KB Archive/214712

= XWEB: MMP Files are Locked and Cannot be Deleted =

Article ID: 214712

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q214712





SYMPTOMS
Files with the extension *.mmp accumulate in the Webtemp directory when you connect to Microsoft Exchange Server through Outlook Web Access (OWA) and do not log out properly. If you try to delete these files, you may receive an error message similar to the following:

Cannot delete : Access is Denied.

Make sure the disk is not full or write-protected and that the file is not currently in use.



CAUSE
If you do not log out of OWA properly, the *.mmp files will be locked because the system thinks that the process is still using these temporary files.



WORKAROUND
To work around this problem, do one of the following:


 * Stop and re-start the WWW Service.

-or-


 * Restart the OWA server.



STATUS
Keywords: kbbug kbpending KB214712

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