Microsoft KB Archive/303645

= E-mail Account Settings Are Changed =

PSS ID Number: 303645

Article Last Modified on 3/31/2004

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The information in this article applies to:


 * Microsoft Outlook Express 5.0 for Windows NT 4.0
 * Microsoft Outlook Express 4.0 for Windows NT 4.0
 * Microsoft Outlook Express 5.0 for Windows 98
 * Microsoft Outlook Express 5.0 for Windows 95
 * Microsoft Outlook Express 4.0 for Windows 95
 * Microsoft Outlook Express 5.5 for Windows 2000
 * Microsoft Outlook Express 6.0 for Windows 2000
 * Microsoft Outlook Express 6.0 for Windows NT 4.0
 * Microsoft Outlook Express 6.0 for Windows 98
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002
 * Microsoft Outlook 2000

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This article was previously published under Q303645



SYMPTOMS
When you use Outlook 2000 or Outlook Express to check mail, the settings may be changed to &quot;Localhost&quot; in the Post Office Protocol (POP) server settings and &quot;account name/pop server name&quot; in the Account Name box on the Server tab.



CAUSE
This issue can occur if you are using Trend PC-cillin antivirus software.



WORKAROUND
To work around this issue, disable the POP3 Scan feature of the Trend PC-cillin software:
 * 1) In the status area of the taskbar, double-click the PC-cillin icon.
 * 2) Click to clear the Enable POP3 Scan check box.
 * 3) Reconfigure your POP3 e-mail account in Outlook with the correct settings.



MORE INFORMATION
POP3 Scan is a feature of Trend PC-cillin that scans all incoming mail for viruses. Some Internet service providers require configurations that are not compatible with this method of virus scanning.

For additional information about reconfiguring your Internet e-mail account, click the article numbers below to view the articles in the Microsoft Knowledge Base:

195578 OL2000: (IMO) How to Set Up Internet Mail Accounts

195795 OL2000: (CW) Troubleshooting Outlook Configuration Problems

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: ol2k olexpress

Keywords: kbprb KB303645

Technology: kbOutlook2000Search kbOutlook2002 kbOutlook2002Search kbOutlook2003 kbOutlook2003Search kbOutlookExpress400NT400 kbOutlookExpress400Win95 kbOutlookExpress500NT400 kbOutlookExpress500Win95 kbOutlookExpress500Win98 kbOutlookExpress550Win2000 kbOutlookExpress600NT400 kbOutlookExpress600Win2000 kbOutlookExpress600Win98 kbOutlookExpress95Search kbOutlookExpress98Search kbOutlookExpressNT400Search kbOutlookExpressSearch kbOutlookExpressWin2000Search kbOutlookSearch kbZNotKeyword3

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