Microsoft KB Archive/840141

= The Qafilter.sys driver consumes lots of paged pool memory on Windows Storage Server 2003 =

Article ID: 840141

Article Last Modified on 11/15/2007

-

APPLIES TO


 * Microsoft Windows Storage Server 2003

-



SYMPTOMS
During file backup or other similar activities where numerous files are accessed, the Qafilter.sys driver may leak paged-pool memory. This memory leak may affect stability and may cause blue-screen errors. This memory leak may also cause the system to become unresponsive.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Microsoft Windows Storage Server 2003.

Restart requirement
You have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version    Size       File name --  14-Apr-2004  02:13  2.3.94.0  5,874,247   Setup.exe 31-Jul-2003        4.1.116.1             QAFilter.sys 29-May-2003        2.0.27.0              FileScreenFilter.sys 07-May-2003        1.0.14.0              NmSvFsf.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbqfe kbhotfixserver kbfix kbbug kbprb KB840141

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.