Microsoft KB Archive/166051

= Microsoft Word starts instead when you start Microsoft Word Viewer =

Article ID: 166051

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Viewer
 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q166051



SYMPTOMS
If you install Microsoft Word and Microsoft Word Viewer 97-2000 on the same computer, when you try to start Word Viewer, Word may be started instead.



CAUSE
This problem may occur when you do any of the following:
 * Click WordView.exe on the WordView folder.
 * Click Start on the Windows taskbar, point to Programs, and then click Microsoft Word Viewer.
 * Click a .doc file in Microsoft Internet Explorer when Word is running.



RESOLUTION
To start Word Viewer 97-2000, follow these steps:
 * 1) Make sure that Word is not running. Also, make sure that WordMail and Microsoft Outlook are not running (they run Word in the background).
 * 2) Start Word Viewer. To do so, click Start, point to Programs, and then click Microsoft Word Viewer.



MORE INFORMATION
You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.

