Microsoft KB Archive/889312

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: November 12, 2004 =

Article ID: 889312

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
''Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following information about the hotfix package:''


 * The issues that the hotfix package fixes
 * The prerequisites for installing the hotfix package
 * Information about whether you must restart your computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issue that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated November 12, 2004.

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Issue that the hotfix package fixes
This hotfix package fixes the following issue. It was not previously documented in a Microsoft Knowledge Base article:  You cannot import e-mail messages into your mailbox when you use Outlook 2002. When you try, you receive the following message: 

0 of  messages imported.

The letter  in the example stands for the number of messages that you are trying to import.

This issue occurs when your mailbox has reached the size limit for messages. When you try to import more messages into a full mailbox in Outlook 2002, you do not receive an error message. Additionally, your Microsoft Exchange Server computer will create a transaction log that will quickly grow larger every time that you try to import messages into a full mailbox.

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this fix on Office XP SP3 more extensively than we have on Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts might occur. We support this configuration, but we do not recommend it.</li></ul>

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Restart information
You must restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zonetab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size       File name 12-Nov-2004 22:41  2,881,536  Olkintlff.msp (Full-file/administrative) 12-Nov-2004 22:35    371,200  Olkintlop.msp (Optimized) 12-Nov-2004 04:41  7,854,080  Outlookff.msp (Full-file/administrative) 12-Nov-2004 01:18  3,698,176  Outlookop.msp (Optimized) After you install the hotfix, the global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version            Size    File name --  08-Apr-2004  02:24  10.0.6711.0        80,584  Dlgsetp.dll 08-Apr-2004 02:24  10.0.6711.0        39,624  Dumpster.dll 26-Apr-2004 19:27  10.0.6712.0       109,256  Envelope.dll 30-May-2003 18:08  10.0.5328.0       253,952  Exchcsp.dll 27-Aug-2004 04:52  10.0.6729.0       346,824  Exsec32.dll 11-Nov-2004 12:48  10.0.6740.0       137,928  Impmail.dll 17-Sep-2004 22:27  10.0.6732.0       207,552  Msoutl.olb 05-May-2004 03:47  10.0.6713.0       187,072  Oladd.fae 05-May-2004 03:47  10.0.6713.0       170,688  Olappt.fae 05-May-2004 03:47  10.0.6713.0       137,920  Oljrnl.fae 08-Apr-2004 02:24  10.0.6711.0       133,824  Olmail.fae 05-May-2004 03:47  10.0.6713.0       166,592  Oltask.fae 08-Apr-2004 02:24  10.0.6711.0       543,424  Outlcm.dll 04-Dec-2003 00:54  10.0.6501.0        92,688  Outlctl.dll 11-Nov-2004 12:48  10.0.6740.0     6,335,176  Outllib.dll 08-Apr-2004 02:24  10.0.6711.0        92,872  Outlmime.dll 11-Nov-2004 12:48  10.0.6740.0        47,816  Outlook.exe 22-Oct-2004 22:52  10.0.6737.0       125,632  Outlph.dll 08-Apr-2004 02:24  10.0.6711.0        47,816  Outlvbs.dll 25-Nov-2002 18:50  10.0.4721.0        47,688  Recall.dll Note For additional information about installing this hotfix, see the Readme.txt file that is included in the package.back to the top

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