Microsoft KB Archive/296872

= Cannot Start Toshiba Laptop After You Apply Fix from Q279491 =

Article ID: 296872

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows Millennium Edition

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This article was previously published under Q296872



SYMPTOMS
You may be unable to start your Toshiba laptop computer after you apply the hotfix that is described in the following Microsoft Knowledge Base article:

279491 Multiple CardBus Devices Cannot Share IRQs

NOTE: This problem only happens with the BIOS implementing DMA mode for INT 13 access to devices.



CAUSE
This problem can be caused by a bug in the Ntdetect.com file.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        Time       Version            Size      File name --  5/2/2001    11:17a         -             34,756    Ntdetect.com 4/17/2001  03:35p     5.0.2195.3515     59,024    Pci.sys 5/1/2001   05:49p     5.0.2195.3558    109,168    Pcmcia.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbBaseOS

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kboswin2000fix kbhotfixserver KB296872

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