Microsoft KB Archive/190233

= Terminal Licensing Failed with the Specific Error 3221487623 =

Article ID: 190233

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q190233



SYMPTOMS
Terminal Server licensing fails to start with the following errors:  

Source: Service Control Manager Event ID: 7024 The Terminal Server Licensing service terminated with service-specific error 3221487623.

 

Source: TermServLicensing Event ID: 7 Can't connect to database.





CAUSE
The Terminal Server Licensing service is unable to access hydra.mdb. The file is missing or has become corrupt.



RESOLUTION
Use one of the following steps to resolve this problem:


 * 1) Using Windows NT Explorer, go to the directory where Windows Terminal server was installed. Click System32 and then click Lserver. (the default location is \WTSRV\system32\lserver) Rename hydra.mdb to Hydra.old
 * 2) From the Windows NT Terminal Server CD-ROM, expand hydra.md_ to hydra.mdb into the lserver directory. For example: Expand E:\i386\hydra.md_ c:\WTSRV\system32\lserver\hydra.mdb Where "E:" is the CD-ROM drive letter.
 * 3) Start the Terminal Server Licensing service

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Check the following in Control Panel:


 * 1) Click Control Panel and then select ODBC.
 * 2) Click on the System DSN tab.
 * 3) Ensure the Name is "Hydra License". It should be exactly as it is in quotes. Driver should be Microsoft Access Drive (*.mdb). Verify that the driver points to the right database file. License server setup will set this to %systemroot%\system32\lserver\hydra.mdb.

If the name and driver are different, please change to the above.



STATUS
This behavior is by design.

Additional query words: license

Keywords: kbprb KB190233

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