Microsoft KB Archive/828348

= Read Receipts Appear for Recipients Who Have Not Read the Message =

Article ID: 828348

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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SYMPTOMS
When you send an e-mail message that requests a read receipt in Microsoft Outlook 2000 and you open the sent e-mail in your Sent folder, the read receipt information on the Tracking tab may be incorrect. The information may include receipts from recipients that have not read the message.



CAUSE
This problem occurs if you click Reply to All in an e-mail message that you sent earlier, and request a new read receipt for the same e-mail message. If the recipients sent a read receipt to the earlier e-mail message and have not read the new e-mail message yet, the date and time information from the first read receipts may be appear on the Tracking tab of the new e-mail message that you sent by using Reply to All.



How to Obtain the Hotfix
This issue is fixed in the Outlook 2000 Post-Service Pack 3 Hotfix Package dated September 16, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

827977 Outlook 2000 Post-Service Pack 3 Hotfix Package: September 16, 2003



STATUS
Microsoft has confirmed that this is a problem in Microsoft Outlook 2000.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB828348

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