Microsoft KB Archive/813158

= Program That Is Set to Run in Windows 2000 Compatibility Mode Reports That It Is Set to Run in Windows XP Mode =

Article ID: 813158

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you set a program to run in a compatibility mode on a Microsoft Windows XP-based computer, the setting may be ignored, and the program may still run in Windows XP mode. For example, when you set a program to run in Microsoft Windows 2000 compatibility mode, the program may still report that it is set to run in Windows XP mode.



CAUSE
This problem may occur if both of the following conditions are true:
 * You have installed Windows XP Service Pack 1a (SP1a).

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 * You configure your program to run in a compatibility mode.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name -  31-Mar-2003  15:50  5.1.2600.1185      60,416  Shimeng.dll 17-Mar-2003 21:11                  1,086,952  Sysmain.sdb Note Because of file dependencies, this update requires Windows XP Service Pack 1a (SP1a).

For additional information about how to obtain the latest Windows XP Service Pack, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information about how to use program compatibility mode in Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

292533 HOW TO: Use Windows Program Compatibility Mode in Windows XP

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB813158

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