Microsoft KB Archive/934089

= Error message when you try to view the home page of ProClarity Dashboard Server: &quot;Server Error in '/Dashboard' Application&quot; =

Article ID: 934089

Article Last Modified on 4/2/2007

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APPLIES TO


 * Microsoft Proclarity Dashboard Server 6.3
 * ProClarity Dashboard Server 6.2
 * ProClarity Dashboard Server 6.1

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SYMPTOMS
When you try to view the home page of Microsoft ProClarity Dashboard Server 6.3 or the home page of earlier versions of ProClarity Dashboard Server, you receive the following error message:

Server Error in '/Dashboard' Application.

Runtime Error

Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed.

Details: To enable the details of this specific error message to be viewable on the local server machine, please create a  tag within a &quot;web.config&quot; configuration file located in the root directory of the current web application. This  tag should then have its &quot;mode&quot; attribute set to &quot;RemoteOnly&quot;. To enable the details to be viewable on remote machines, please set &quot;mode&quot; to &quot;Off&quot;.







Notes: The current error page you are seeing can be replaced by a custom error page by modifying the &quot;defaultRedirect&quot; attribute of the application's  configuration tag to point to a custom error page URL.









CAUSE
This problem occurs because Microsoft Office SharePoint Portal Server or Microsoft SQL Server Reporting Services is installed on the computer that is running ProClarity Dashboard Server. ProClarity Dashboard Server disallows this configuration.



RESOLUTION
To resolve this problem, make sure that SharePoint Portal Server or Reporting Services is not installed on the computer that is running ProClarity Dashboard Server.

Keywords: kberrmsg kbtshoot kbexpertiseinter kbprb KB934089

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