Microsoft KB Archive/155371

= Windows NT 4.0 Does Not Support HP ScanJet Interface Card =

Article ID: 155371

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q155371



SUMMARY
Windows NT 4.0 does not support the Hewlett-Packard (HP) ScanJet when it is connected to an HP ScanJet interface card.

Windows NT 4.0 does support the HP ScanJet when it is connected to a supported SCSI controller.



MORE INFORMATION
There are two versions of the HP ScanJet interface cards (SCSI Controller):


 * The older version of the controller is referred to as the "NCR SDMS 53C400A" and it supports the use of only IRQ 5. Which is not reconfigurable. All other installed hardware must be using an IRQ other than 5 or the scanner will not function.
 * The newer version of the controller is referred to as the "Symbios Logic 400a" and it supports a wider variety of IRQ's. It is not limited to the use of IRQ 5, but the IRQ it does use must not conflict with any other hardware device installed in the system or else it will not function appropriately.

For information about how to contact the manufacturers listed above, query in the Knowledge Base for one of the following articles:

ARTICLE-ID: 65416

TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781

TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782

TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kbhardware KB155371

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