Microsoft KB Archive/223483

= OL2000: Error Message "Can't create the item." =

Article ID: 223483

Article Last Modified on 12/2/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223483



ERROR MESSAGE
You may receive the following error message when attempting to open an item in Outlook:

Can't create the item.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSES
There may be a problem with your forms cache file, Frmcache.dat.

Rebuild the Forms Cache File
 Click Start, point to Programs, and then click Windows Explorer. In Windows Explorer, move to the

\Windows\Local Settings\Application Data\Microsoft\Forms

folder on your hard disk drive. In the Forms folder, click to select the Frmcache.dat file, and press DELETE. On the File menu, click Close. Start Outlook. A new Frmcache.dat will be created.

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ERROR MESSAGE


CAUSE
Additional query words: OFF2000

Keywords: kbdownload kbprb KB223483

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