Microsoft KB Archive/902270

= A USB connection from a desktop computer to a Windows Mobile 5.0-based device may be intermittently lost =

Article ID: 902270

Article Last Modified on 8/5/2005

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APPLIES TO


 * Windows Mobile 5.0 for Pocket PC
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When you connect a mobile device to a desktop computer through a universal serial bus (USB) port, the connection may be intermittently lost. This problem occurs when the following conditions are true:
 * The desktop computer has an Enhanced Host Controller Interface (EHCI) USB 2.0 Host controller.
 * The desktop computer is running Microsoft Windows XP Service Pack 1 (SP1).
 * The mobile device is running Microsoft Windows Mobile 5.0.



RESOLUTION
To resolve this problem, install the following hotfix:

822603 Availability of the Windows XP S822603 USB 1.1 and 2.0 Update

Keywords: kbtshoot kbprb kbusb KB902270

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