Microsoft KB Archive/245186

= Spooler Stops Responding While Print Jobs are Pending =

Article ID: 245186

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q245186



SYMPTOMS
When you try to print, the print jobs may not be printed. The Spooler service may stop responding (hang), and you may receive no error messages.



CAUSE
This behavior can occur if a print job becomes corrupted.



RESOLUTION
To resolve this issue:

 Stop the Spooler service:  Click Start, point to Settings, click Control Panel, and then double-click Services. Click Spooler, and then click Stop.  Delete all of the files in the \%SystemRoot%\System32\Spool folder. Start the Spooler service.</li></ol>

Additional query words: hang freeze

Keywords: kbprb KB245186

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