Microsoft KB Archive/263752

= OLEXP: Calling Card Is Not Processed Over a Dial-Up Networking Connection =

Article ID: 263752

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0

-



This article was previously published under Q263752



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you try to dial from Microsoft Outlook Express using a calling card, the calling card information may not be processed.



CAUSE
This behavior occurs because the string that is used is too long to be processed properly.



RESOLUTION
To work around this behavior, perform the following:
 * 1) Double-click My Computer, and then double-click Dial-Up Networking.
 * 2) Click the icon for the connection you want to change.
 * 3) Click Properties in the File menu.
 * 4) Click Configure.
 * 5) On the Options tab, click Operator Assistance or Manual Dial.
 * 6) When you gain access to a shared resource that uses the connection, or the next time you double-click the icon for this connection, you are prompted to lift the receiver of your phone, and then dial the number.
 * 7) When you hear the tone from the computer, click Connect, and then hang up the phone.

Keywords: kbprb KB263752

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.