Microsoft KB Archive/168702

= XL97: Data Not Returned from Query Using ORACLE Data Source =

Article ID: 168702

Article Last Modified on 10/21/2002

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APPLIES TO


 * Microsoft Excel 97 Standard Edition
 * Microsoft Query 2000

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This article was previously published under Q168702



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion. Some or all of the information in this article has been taken from unconfirmed customer reports. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
When you try to return data from Microsoft Query 97 to a Microsoft Excel 97 worksheet, the spinning globe icon (which signifies that a query is processing) may appear for a long time, and then the query returns no data to your worksheet.



WORKAROUND
To work around this problem, use one of the following methods:

Method 1: Turn Off the Enable Background Refresh Setting
To prevent the query from running in the background, follow these steps:
 * 1) Create your query in Microsoft Query, and then select the option to return the data to Microsoft Excel.
 * 2) In the Returning External Data to Microsoft Excel dialog box, click Properties.
 * 3) Click to clear the check box for Enable Background Refresh, and then click OK.
 * 4) To return the results of your query to the worksheet, click OK.NOTE: When you turn off the Enable Background Refresh option, you cannot do other tasks while this query runs.

Method 2: Move Your Mouse Pointer
If you move your mouse pointer continuously while the data is being returned to Microsoft Excel, the query may not fail. Do not stop moving the mouse until all the data has been returned to Microsoft Excel.

NOTE: Depending on your query, it may take several minutes to return the results of your query to the worksheet.

Method 3: Paste the Data in the Worksheet
To paste the data from Microsoft Query in the worksheet, follow these steps:
 * 1) In Microsoft Query, create the correct parameters for your query.
 * 2) In the data pane, select an item.
 * 3) Press CTRL+SHIFT+SPACEBAR to select all the data in the data pane.
 * 4) On the Edit menu, click Copy.
 * 5) In Microsoft Excel, on the Edit menu, click Paste.

NOTE: When you use this method, the parameters that you used to query your database are not saved with the data, so you cannot use the Refresh Data command to update the results of the query. You must follow these steps each time that you want to update the query.



MORE INFORMATION
This problem has been reported when querying an ORACLE 7.3 data source by using the following ODBC drivers:   File name       Version       File date --  Sqo32_73.dll   2.00.0301     4-Feb-1997 Msorcl10.dll  2.00.006325   12-Jan-1997 Sqo32_73.dll is manufactured by Oracle Corporation. Microsoft makes no warranty, implied or otherwise, regarding this product's performance or reliability.

