Microsoft KB Archive/812234

= FIX: Queues Show Incorrect Number of Items =

Article ID: 812234

Article Last Modified on 10/17/2005

-

APPLIES TO


 * Microsoft BizTalk Server 2000 Standard Edition
 * Microsoft BizTalk Server 2000 Service Pack 1
 * Microsoft BizTalk Server 2000 Service Pack 1a
 * Microsoft BizTalk Server 2000 Service Pack 2
 * Microsoft BizTalk Server 2002 Standard Edition

-



SYMPTOMS
The Work queue, Scheduled queue, Retry queue, and Suspended queue in the BizTalk Server Administration Microsoft Management Console (MMC) may show an incorrect number of items. For example, the Suspended queue should show the number of records in the cs_SuspendedQ table of the InterchangeSQ database, but the Suspended queue may show 197 messages when the cs_SuspendedQ table actually has 200 records.



BizTalk Server 2002 Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

815781 How to Obtain the Latest BizTalk Server 2002 Service Pack

BizTalk Server 2000 Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  23-Sep-2003  22:36                      4,912  Queuescountfix.sql To apply this fix, open SQL Query Analyzer to run this SQL script against the InterchangeSQ database.

Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft BizTalk Server 2002 Service Pack 1.

Keywords: kbbug kbfix kbbiztalk2002sp1fix kbqfe kbhotfixserver KB812234

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.