Microsoft KB Archive/925418

= FIX: Error message when you run Internet Explorer 6 on a computer that is running Windows XP: &quot;Runtime Error&quot; =

Article ID: 925418

Article Last Modified on 11/15/2007

-

APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition 

-



SYMPTOMS
When you run Microsoft Internet Explorer 6 on a computer that is running Microsoft Windows XP, you may receive an error message that resembles the following:

Runtime Error!

Program C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

R6025

pure virtual function call

Additionally, Internet Explorer 6 may close when you click OK to close the error message.



CAUSE
This problem may occur if applications that use Microsoft Active Accessibility programming interfaces are running on the computer.

Typically, this problem occurs in certain Active Accessibility interface implementations if Internet Explorer 6 calls functions through pointers that are not valid.



Security update information
To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

Note This hotfix was first included in security update 928090 (MS07-016). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

928090 MS07-016: Cumulative security update for Internet Explorer

925418 hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Windows XP Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbwinxppresp3fix kbqfe kberrmsg KB925418

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.