Microsoft KB Archive/823644

= Windows 2000-based computer that is running Microsoft Baseline Security Analyzer restarts unexpectedly =

Article ID: 823644

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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SYMPTOMS
When you try to use Microsoft Baseline Security Analyzer (MBSA) to scan a domain from a Microsoft Windows 2000-based computer, your computer may unexpectedly restart.



CAUSE
This problem may occur if an access violation causes Services.exe to stop unexpectedly (crash).

An access violation may occur if the NetSetuppOpenLog routine is holding a critical section and if the NetSetuppCloseLog routine deletes the same critical section at the same time.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name -  13-Feb-2004  16:27  5.0.2195.6866   69,904  Browser.dll 13-Feb-2004 16:27  5.0.2195.6893  307,984  Netapi32.dll 13-Feb-2004 16:27  5.0.2195.689    97,552  Wkssvc.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New naming schema for Microsoft Windows hotfix packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

891861 Update Rollup 1 for Windows 2000 SP4 and known issues

900345 Fixes that are included in the Update Rollup 1 for Microsoft Windows 2000 Service Pack 4 that is dated June 28, 2005

Keywords: kbhotfixserver kbqfe kbwin2000presp5fix kbfix kbbug KB823644

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