Microsoft KB Archive/284932

= XADM: Error Message: Unable to Get Organizational Information from LDAP Server =

Article ID: 284932

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q284932



SYMPTOMS
When you use the Exmap.exe utility, you may receive the following error message:

Error: Unable to get organizational information from LDAP server. Your user credentials may not allow sufficient access to the directory.



CAUSE
This issue can occur if you are running Active Directory Services Interface (ADSI) version 2.5 with Microsoft Data Access Components (MDAC) version 2.6.



WORKAROUND
To resolve this issue, install MDAC by using the rollback procedures that are described in the document that is located on the following Microsoft Web site:

http://support.microsoft.com/kb/842193/en-us

After you complete the rollback procedure, install MDAC version 2.5.



MORE INFORMATION
For additional information about compatibility issues with ADSI and MDAC, click the article number below to view the article in the Microsoft Knowledge Base:

275917 ADSI 2.5 and MDAC 2.6 Compatibility Issues

For more information on these consult:

-

Additional query words: exmap exch2kp2w

Keywords: kberrmsg kbprb KB284932

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.