Microsoft KB Archive/917715

= Known graphics issues in Rise of Nations: Rise of Legends =

Article ID: 917715

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Rise of Nations: Rise of Legends

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INTRODUCTION
This article describes the known graphics issues that may occur when you play Microsoft Rise of Nations: Rise of Legends.



Install the latest drivers
If you are experiencing graphics problems, a black (blank) screen, or slow performance in Rise of Nations: Rise of Legends, download and then install the latest driver for your video card.

The video card lets you see graphics on the screen. A driver is a piece of software that enables the operating system (Microsoft Windows) to communicate with the hardware in the computer. A driver acts as a translator between your hardware and the operating system. The latest driver for your video card can enable more efficient use of your video card features to improve the performance of the game. Generally companies release their drivers regularly for the cards to keep up the pace with the ever-changing software technologies.

To download and install the latest drivers, contact the computer or video hardware manufacturer. For more information about how to contact the video hardware manufacturer or the computer manufacturer, see the &quot;References&quot; section.

To see whether applicable driver updates are available for download, visit the following Microsoft Windows Update Web site:

http://windowsupdate.microsoft.com

To view a video presentation about how to install the latest video card drivers from the Windows Update Web site, see the &quot;Additional information&quot; section.

To identify the name and manufacturer of your video adapter, follow these steps:
 * 1) Click Start, click Run, type dxdiag, and then click OK.
 * 2) Click the Display tab.
 * 3) Under Device, look for Name and Manufacturer.
 * 4) Click Exit.

General game issues
You may experience the following issues when you play Rise of Nations: Rise of Legends.

Display issues with monitors and resolution
For some computer monitors, certain resolutions may cause display problems. Rise of Nations: Rise of Legends provides support for many resolution settings based on the settings that your video card supports. However, the monitor may not support all the resolution settings. Any display problems that you experience when you play Rise of Nations: Rise of Legends may occur because of your display configuration. The display configuration includes the video card, the monitor, and the drivers.

We recommend that you try the various resolutions in Rise of Nations: Rise of Legends so that you can revert to another setting if the monitor does not support a chosen resolution. For information about the native resolutions of the monitor, see the monitor documentation or visit the monitor manufacturer's Web site.

Issues when you try to exit the game
When you press ALT+F4 on Name-Input screen to exit the game, you receive a black screen. Additionally, you do not exit the game. To exit the game, follow these steps:
 * 1) Press CTRL+ALT+DEL.
 * 2) Click Task Manager.
 * 3) Select Rise of Legends.
 * 4) Click End Process.

Hardware color-cursor support and game resolution
When you run Rise of Nations: Rise of Legends on computers that do not contain hardware color-cursor support, you cannot change the bit-depth by using the Graphics Options panel in the game. To change the bit depth to 16-bit or to 32-bit, follow these steps:
 * 1) Exit the game.
 * 2) Click Start, click Run, type desk.cpl, and then click OK.
 * 3) On the Settings tab, select 16-bit or select 32-bit color quality.

Video hardware specific issues

 * An AGP texture acceleration warning appears on a computer that is using a PCI video card

You may receive this warning on a computer that is using low specification video cards.
 * Purple lines appear across some game buttons

Computers that have a Sapphire ATI Radeon X1300 PCI-Express 512MB video board might display purple lines across game buttons.

Additional information
For more information about how to update your graphics adapter drivers by using the Microsoft Windows Update Web site, click Play to view this streaming media presentation: The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

