Microsoft KB Archive/139869

= How to Install Missing Word 2.0 Converter and Works Converter =

Article ID: 139869

Article Last Modified on 8/17/2007

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APPLIES TO


 * Microsoft Word 95 Standard Edition

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This article was previously published under Q139869



SYMPTOMS
When you try to open a Word 2.0 or a Works word-processing file, the file appears as gibberish on the screen. Or, if you have Confirm Conversions At Open selected, when you try to open a Word 2.0 or Works file, no suitable choice appears on the Convert File From list.



CAUSE
When you installed Word, you chose to perform a Typical, Custom, or Compact installation. If you chose Custom, you may have cleared the Converters And Filters option. Some text converters are not installed with a Typical or Compact installation. Installed during Typical Setup       NOT installed during Typical Setup --       -- Microsoft Excel                       Word for Windows 2.0 Word 6.0                             Word for the Macintosh 4.0-5.2 Word for MS-DOS 3.0-6.0 RFT-DCA Write WordPerfect 6.0 WordPerfect 5.x                                     Works for Windows 3.0 Works for Windows 4.0 WordStar



RESOLUTION
 Quit Word. Click the Windows Start button, point to Settings, and click Control Panel. Double-click Add/Remove Programs. Click the Install/Uninstall tab. In the list of installed software, select either Microsoft Word or Microsoft Office. Click Add/Remove.</li> In the Setup box, click Add/Remove button.</li> If you are using Office Setup, select Converters Filters, and Data Access. Click Change Option.

<ol style="list-style-type: lower-alpha;"> Select Converters. Click Change Option.</li> Select the items you want to install.</li> Click OK.</li> Click Continue.</li> When prompted by Setup, insert the appropriate disk or compact disc.</li></ol>

The new component is installed.</li> If you are using Word Setup, select Converters and Filters. Click Change Option.

<ol style="list-style-type: lower-alpha;"> Click Converters. Click Change Option.</li> Select the items you want to install.</li> Click OK.</li> Click OK again.</li> Click Continue.</li> When prompted by Setup, insert the appropriate disk or compact disc.</li></ol>

The new component is installed.</li></ol>

WINDOWS NT
If you are running Word for Windows 95 on Windows NT, substitute the following steps for steps 1-5 above:


 * 1) Quit Word.
 * 2) From Program Manager, choose Run from the File menu.
 * 3) Type a:\setup. Click OK. Insert Disk 1 of the Word Setup disks. Continue with step 6 above.

Additional query words: word95 word7 7.0 howto garbage winword ntword wordnt

Keywords: kbconversion kbhowto kbinterop kbsetup KB139869

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