Microsoft KB Archive/220878

= Error Message: Restore Operation Failed =

Article ID: 220878

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q220878



SYMPTOMS
When you attempt to manually restore a previous copy of your computer registry using the scanreg command with the /restore switch (scanreg /restore), you may receive the following error message:

Restore Operation Failed



RESOLUTION
To resolve this issue, manually restore the registry files:

NOTE: The following procedure may also be useful if you want to restore a registry that does not appear in the Scanreg tool. This occurs because you can use the Scanreg.ini file to save more that five backups, but Scanreg only displays the five oldest registries. You can also use this method to install a backup registry that does not appear in Scanreg.  Restart your computer, press and hold CTRL until the Windows 98 Startup Menu appears, and then choose Safe Mode Command Prompt Only. At the command prompt, type path=c:\windows\command, and then press ENTER. At the command prompt, type the following commands, pressing ENTER after each command:

cd windows\sysbckup

md temp

dir rb*.cab

 In the list of .cab files that start with "rb" (such as Rb000.cab), note the name and date of the newest file, the second newest file, and the third newest file. At the command prompt, type the following commands, pressing ENTER after each command:

copy  c:\windows\sysbckup\temp

cd temp

extract /e  *.*

attrib -r -s -h *.dat

cd \windows

attrib -r -s -h user.dat

attrib -r -s -h system.dat

ren system.dat *.xxx

ren user.dat *.xxx

ren system.ini *.yyy

ren win.ini *.xxx

copy c:\windows\sysbckup\temp\*.*

where  is the name of the newest .cab file you noted in step 4. Restart your computer. Test to determine if the issue is resolved, and if it is not, repeat this process, but in step 5, change to the second newest file instead of the newest file. If this does not resolve the issue, repeat this process, but in step 5, change to the third newest file.</li></ol>

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MORE INFORMATION
Note that when the scanreg command with the /restore switch does not work correctly, the .cab file you are attempting to restore is damaged. If this procedure does not work correctly the first time, Microsoft recommends backing up all remaining .cab files before attempting it again.

Keywords: kberrmsg kbprb KB220878

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