Microsoft KB Archive/223986

= Free/Busy information not updated for some attendees on Exchange Server =

Article ID: 223986

Article Last Modified on 2/24/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223986



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
When you invite an attendee on Microsoft Exchange Server to a meeting, the attendee's free/busy information may display as a row of back slashes indicating no information is available. This behavior may be very sporadic.



CAUSE
This can happen on occasion if communication between the the Exchange Server and Outlook is disrupted. It can also be the result of a damaged or corrupt Emsmdb32.dll file.



RESOLUTION
Save and reopen the appointment, or delete and reenter the attendee's name.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

