Microsoft KB Archive/329634

= Dial-Up Connections Do Not Appear with Cluster Services Installed =

Article ID: 329634

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q329634



SYMPTOMS
Dial-up connections may be missing if Microsoft Cluster Services is installed.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name 11-Oct-2002 13:27  5.0.2195.5874   55,568  Clusapi.dll 27-Aug-2002 20:07  5.0.2195.6034  678,672  Clussvc.exe 11-Oct-2002 13:27  5.0.2195.6073   99,600  Netman.dll 11-Oct-2002 13:27  5.0.2195.6034  474,896  Netshell.dll 09-Oct-2002 14:17  5.3.1.0          4,096  Spmsg.dll 11-Oct-2002 13:27                   7,212  Clusapi.dbg 10-Jun-2002 14:27                 107,520  Clusapi.pdb 11-Oct-2002 13:27                  13,996  Netman.dbg 26-Sep-2002 15:32                 263,168  Netman.pdb 11-Oct-2002 13:27                  32,320  Netshell.dbg 27-Aug-2002 20:01                 451,584  Netshell.pdb 27-Aug-2002 20:07                  25,436  Clussvc.dbg 27-Aug-2002 20:07                 607,232  Clussvc.pdb 09-Oct-2002 14:21  5.3.1.0         18,432  Spcustom.dll



WORKAROUND
To work around this problem, temporarily set the Cluster service to start manually. Then, start the service after you start your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbdirservices kbwin2ksp4fix kbhotfixserver KB329634

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