Microsoft KB Archive/265072

= FP2000: Mail Form Does Not Send E-Mail from a Disk-Based FrontPage Web =

Article ID: 265072

Article Last Modified on 1/29/2002

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q265072



SYMPTOMS
When you attempt to configure a Microsoft FrontPage 2000 form to return results through e-mail, you may receive the following error message:

This form is being created on a Disk-Based Web, or the FrontPage Server Extensions have not been configured to send e-mail. Please direct your system administrator or Internet Service Provider to the instructions in &quot;Setting up E-mail Options on Windows&quot; or &quot;Setting up E-mail Options on UNIX&quot; in the Server Extensions Resource Kit. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

310931 FPSE2000: Where to Find the FrontPage 2000 Server Extensions Resource Kit (SERK)

Would you like to remove the e-mail recipient?



CAUSE
This behavior can occur if you use a disk-based FrontPage Web on your local computer to test your form before you publish the Web to a Web server. This behavior occurs because server extensions e-mail forms do not work on a disk-based Web.

Some FrontPage components, referred to as browse-time components, interact with a Web server and do not function when you create a disk-based Web. Browse-time components function only when you use the Hypertext Transfer Protocol (HTTP) to browse to a Web server on which you have installed Microsoft FrontPage Server Extensions.



RESOLUTION
To resolve this issue, open the disk-based Web in FrontPage, and then publish to a Web server with FrontPage Server Extensions installed.

If You Have Pages with an ASP File Extension
Publish Active Server Pages (ASP) pages to one of the following server configurations:
 * Microsoft Internet Information Services (IIS) 5.0 for Microsoft Windows 2000.
 * Microsoft Internet Information Server 4.0 for Microsoft Windows NT Server 4.0.
 * Peer Web Services for Windows NT Workstation 4.0.
 * Microsoft Personal Web Server version 4.0 for Microsoft Windows 95 and Microsoft Windows 98, or an earlier version that has the ASP engine installed.

If You Use Browse-Time Components

 * You can enable FrontPage browse-time components by publishing your disk-based Web to an HTTP server.



MORE INFORMATION
The following is a list of features that require a Web server:
 * Active Server Pages
 * Discussion Form Handler
 * Database Results Wizard (creates ASP pages)
 * Hit Counter
 * Registration Form Handler
 * Save Results Form Handler
 * Dynamic Table of Contents
 * Search Form

