Microsoft KB Archive/307212

= XCCC: You Receive an 80550023 Error If You Perform a Web Store Search =

Article ID: 307212

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q307212



SYMPTOMS
If you perform a Web store query, you may receive the following error message:

HTTP 500.100 - Internal Server Error - ASP error Internet Information Services

Error Type: Microsoft OLE DB Provider For Exchange (0x80550023) Submitted SQL statement was incomplete.

/&quot;PF_TREE&quot;/&quot;FOLDER/NameOfAsp.asp,line ##

The search contains the following entry:

file://./backofficestorage/DOMAIN.com/PF_TREE/NON_IPM_SUBTREE



CAUSE
This issue may occur if you do not have the appropriate permissions to create a top-level public folder in the tree in which you are performing the deep traversal search. A deep traversal search creates a temporary folder under the following non_ipm_subtree entry:

file://./backofficestorage/DOMAIN.com/PF_TREE/NON_IPM_SUBTREE

This temporary folder is not visible. Because you cannot create a top-level folder, the search is unsuccessful.



RESOLUTION
To resolve this issue, ask the administrator to grant you Create Top Level Public Folder permissions.



WORKAROUND
To work around this issue, perform a shallow tree traversal search. This kind of search does not build the temporary folder.

For additional information about how to perform a shallow tree traversal search, click the article number below to view the article in the Microsoft Knowledge Base:

291171 HOWTO: List Public Folders by Using WebDAV

Additional query words: exch2kp2w

Keywords: kberrmsg kbprb KB307212

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