Microsoft KB Archive/163675

= SMS: STOP 0x0000000A During Hardware Inventory =

Article ID: 163675

Article Last Modified on 6/14/2005

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q163675



SYMPTOMS
A computer running Windows NT Server running the Systems Management Server Inventory Agent either as a service or as an executable may generate the following Blue Screen STOP message during the hardware inventory phase: STOP: 0x0000000A (0xC0002000,0x00000002,0x00000000,0x80129041) IRQL_NOT_LESS_OR_EQUAL NOTE: This message was generated by a computer running Windows NT Server 3.51 Service Pack 5.

This problem is specific to the IBM PCI Token Ring Card 16/4, reference 75H9800, or 75H9802, using the following driver: Driver properties : IBMTRP.SYS, 89728 bytes, 5/21/96, 4:31p.

WORKAROUND
To work around this problem, obtain a new version of the Ibmtrp.sys driver from IBM at the following location:

http://www.networking.ibm.com/nes/nestoken.htm

Download the following image (PCI Token Ring Adapter family): PCI Token Ring NDIS Drivers Diskette Diskette 2 of 5 [TRP1642.EXE | Version 1.2 | 1-30-97 | 518,330 bytes] The updated driver is dated 11/04/96, and its size is 90,944 bytes. Any version of the driver dated before this date causes the error to occur.

Additional query words: prodnt prodsms 0xA

Keywords: kb3rdparty kbenv kbinventory kbprb KB163675

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