Microsoft KB Archive/300107

= Error Message After You Install a Microsoft Reader =

Article ID: 300107

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q300107



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
After you install a Microsoft Reader, you may receive any of the following error messages:

Explorer caused an Invalid Page Fault in module Msvcrt.dll

Iexplore caused an Invalid Page Fault in module Msvcrt.dll

Vsmon caused an Invalid Page Fault in module wsock32.dll and kernel32.dll at 0187

Flydesk caused an Invalid Page Fault in module kernel32.dll and wsock32.dll at 0187

Realplay caused an Invalid Page Fault in module kernel32.dll and wsock32.dll at 0187



CAUSE
This issue can occur if you have the QuickClick FlyDesk software installed.



RESOLUTION
To work around this issue, remove the QuickClick FlyDesk software from your computer. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) In Control Panel, double-click Add/Remove Programs.
 * 3) Select the QuickClick FlyDesk software, and then click Remove.

NOTE: You may need to restart your computer in Safe mode to remove the software. To do this, follow these steps:
 * 1) Restart your computer. Press and hold down the CTRL key until you see the Windows 98 Startup menu, and then choose Safe Mode Command Prompt Only.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) In Control Panel, double-click Add/Remove Programs.
 * 4) Select the QuickClick FlyDesk software, and then click Remove.

Contact the manufacturer of the QuickClick FlyDesk software for more information, or to find out if there is an updated version of the software available.

Keywords: kberrmsg kbinvalidpagefault kbkern32dll kbprb kb3rdparty KB300107

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