Microsoft KB Archive/131157

= You receive a "Could not create printer: Printer driver is unknown" error message when you try to install the Apple LaserWriter Pro printer =

Article ID: 131157

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q131157



SYMPTOMS
When you attempt to install a printer driver for the Apple LaserWriter Pro 810, the files appear to be copied to your computer and then the following error appears:

Could not create printer: Printer driver is unknown.

This problem occurs when a postscript printer was not previously installed. Further attempts to install a printer continue to produce the error.



WORKAROUND
To work around this problem, install another postscript printer and then install the Apple LaserWriter Pro 810.

NOTE: You must reboot the computer before installing another postscript printer driver.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in Windows NT version 3.51.

Additional query words: prodnt

Keywords: KB131157

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