Microsoft KB Archive/296919

= Access Violation in Lsass.exe When You Demote a Root Domain Controller =

Article ID: 296919

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q296919



SYMPTOMS
When you are using Dcpromo.exe to demote a domain controller, the Lsass.exe process may stop responding (hang), and you may experience one or more of the symptoms that are listed in the following Microsoft Knowledge Base article:

220946 Symptoms That You May Experience If the Lsass.exe Process Stops



CAUSE
This problem can be caused if a buffer overrun occurs during the hand off of FSMO roles. Note that this can occur even though all FSMO roles may have been transferred to other domain controllers.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time   Version        Size     File name 08-Oct-2001 18:34  5.0.2195.4472  123,664  Adsldp.dll 08-Oct-2001 18:34  5.0.2195.4308  130,832  Adsldpc.dll 08-Oct-2001 18:34  5.0.2195.4016   62,736  Adsmsext.dll 08-Oct-2001 18:34  5.0.2195.4384  364,816  Advapi32.dll 08-Oct-2001 18:34  5.0.2195.4141  133,904  Dnsapi.dll 08-Oct-2001 18:34  5.0.2195.4379   91,408  Dnsrslvr.dll 08-Oct-2001 18:36  5.0.2195.4411  529,168  Instlsa5.dll 08-Oct-2001 18:34  5.0.2195.4437  145,680  Kdcsvc.dll 04-Oct-2001 21:00  5.0.2195.4471  199,440  Kerberos.dll 04-Sep-2001 09:32  5.0.2195.4276   71,024  Ksecdd.sys 27-Sep-2001 15:58  5.0.2195.4411  511,248  Lsasrv.dll 06-Sep-2001 18:31  5.0.2195.4301   33,552  Lsass.exe 27-Sep-2001 15:59  5.0.2195.4285  114,448  Msv1_0.dll 08-Oct-2001 18:34  5.0.2195.4153  312,080  Netapi32.dll 08-Oct-2001 18:34  5.0.2195.4357  370,448  Netlogon.dll 08-Oct-2001 18:34  5.0.2195.4464  912,656  Ntdsa.dll 08-Oct-2001 18:34  5.0.2195.4433  387,856  Samsrv.dll 08-Oct-2001 18:34  5.0.2195.4117  111,376  Scecli.dll 08-Oct-2001 18:34  5.0.2195.4476  299,792  Scesrv.dll 08-Oct-2001 18:34  5.0.2195.4025   50,960  W32time.dll 01-Aug-2001 21:44  5.0.2195.4025   56,592  W32tm.exe 08-Oct-2001 18:34  5.0.2195.4433  125,712  Wldap32.dll 06-Sep-2001 18:31  5.0.2195.4301  507,152  Lsasrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbDirServices

Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbnetwork kbdirservices kbhotfixserver KB296919

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