Microsoft KB Archive/225040

= Various Error Messages May Be Displayed After You Install Internet Explorer =

Article ID: 225040

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q225040



If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:

Click here to view a list of invalid page fault articles



SYMPTOMS
When you start your computer after installing Internet Explorer, you may receive one or more of the following error messages:  

Explorer has caused an invalid page fault in module Kernel32.dll

Explorer has caused an invalid page fault in module Explorer.exe

Iexplore has caused an invalid page fault in module Browseui.dll

Microsoft Internet Explorer... There was an internal error



Windows may then display a blank desktop. This issue may still occur when you start your computer in Safe mode.



CAUSE
This problem can be caused by the following conditions:
 * There is an invalid registry entry.
 * Diamond InControl Tools or Diamonds Monster Fusion drivers are installed.



Invalid Registry Entry
To resolve an invalid registry entry, use the Windows Registry Checker tool (Scanreg.exe) with the "/restore" switch to restore a previous copy of your registry.

NOTE: You may be unable to uninstall Internet Explorer 5 after following these steps.

To restore the registry to its state when you last successfully started Microsoft Windows 98:
 * 1) Restart your computer, press and hold down the CTRL key until the Windows 98 Startup menu appears, and then choose Command prompt only.
 * 2) At the command prompt, type scanreg /restore, and then press ENTER.
 * 3) Select a previous copy of your registry with a date prior to the problem, but after Internet Explorer 5 was installed, and then press R to restore the registry.
 * 4) Press ENTER when you are prompted to restart your computer.

To restore the registry to its state when you last successfully started Microsoft Windows 95:  Restart the computer. When you see the "Starting Windows 95" message, press the F8 key, then choose Safe mode command prompt only from the Startup menu. Type the following command to move to the Windows folder

cd \

where  is the Windows 95 folder. For example, if Windows 95 is installed in the Windows folder, type the following line:

cd \windows

 Type the following lines, pressing ENTER after each line:

attrib -s -h -r system.dat

ren system.dat system.bad

 Restart your computer. Windows 95 uses the System.da0 file when it cannot find the System.dat file. If this file works, Windows 95 renames it to System.dat.</li></ol>

If the above steps do not resolve the problem, use the Repair Internet Explorer tool:

If You Can View the Desktop

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, click Microsoft Internet Explorer 5 and Internet Tools, and then click Add/Remove.
 * 3) Click Repair Internet Explorer, click OK, and then click Yes when you are prompted to repair the installation.
 * 4) Click Yes when you are prompted to restart your computer.

If Windows Displays a Blank Desktop

 * 1) Press CTRL+ALT+DELETE to start Task Manager (Taskman.exe), click Run Application on the File menu, and then type control appwiz.cpl.
 * 2) Click Microsoft Internet Explorer 5 and Internet Tools, and then click Add/Remove.
 * 3) Click Repair Internet Explorer, click OK, and then click Yes.
 * 4) Click Yes when you are prompted to restart your computer.

If the above steps do not resolve the problem and you have access to the desktop, reinstall Internet Explorer 5 by double-clicking the Ie5setup.exe file in the Windows Update Setup Files folder.

If you do not have access to your desktop, you may need to change the "shell=" line in the System.ini file to "shell=progman.exe":
 * 1) Restart your computer, press and hold down the CTRL key until the Windows 98 Startup menu appears, and then choose Command prompt only.
 * 2) At the command prompt, type cd , where   is the folder in which Windows is installed, and then press ENTER.
 * 3) Type edit system.ini, and then press ENTER.
 * 4) Change the "shell=" line to "shell=progman.exe".
 * 5) Press ALT+F, press S to save the System.ini file, press ALT+F, and then press X to quit the editor.
 * 6) Press CTRL+ALT+DELETE to restart your computer.
 * 7) In Program Manager, click Run on the File menu, and then click Browse.
 * 8) Double-click the drive C:\, double-click the Window~1 folder, double-click the Ie5setup.exe file, and then click OK.
 * 9) Follow the directions on the screen to install Internet Explorer 5.

If Diamond InControl Tools or Diamonds Monster Fusion Drivers Are Installed
Diamond InControl Tools and Diamond Monster Fusion drivers replace the Comctl32.dll file located in the Windows\System folder. To work around this problem, extract the Comctl32.dll file from the Windows Update Setup Files folder to the Windows\System folder.

Extracting Comctl32.dll from a Command Prompt
<ol> At the command prompt, type cd\c:\windows\system, and then press ENTER.</li> Rename the Comctl32.dll file in the Windows\System folder to Comctl32.old by typing the following line and then pressing ENTER:

ren c:\windows\system\comctl32.dll comctl32.old

</li> At the command prompt, type cd\windows\command, and then press ENTER.</li> Type the following line, and then press ENTER:

extract c:\window~1\setupw95.cab comctl32.dll /l c:\windows\system

</li> Restart your computer.</li></ol>

Extracting Comctl32.dll Using System File Checker

 * 1) Click Start, click Run, type sfc, and then click OK.
 * 2) Click Extract one file from installation disk, type comctl32.dll, and then click Start.
 * 3) Click Browse next to the Restore from box, double-click the drive C, click Windows Update Setup Files, and then click OK.
 * 4) The Save file in box should display "C:\WINDOWS\SYSTEM." Click OK.
 * 5) If you are prompted to back up the file before overwriting it, click OK.
 * 6) When you are prompted to restart your computer, click Yes.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: office2000

Keywords: kberrmsg kbinvalidpagefault kbenv kbprb KB225040

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