Microsoft KB Archive/122129

= Microsoft RAS & At Work PC Fax Won't Run w/ XEMCOMM.DRV Loaded =

Article ID: 122129

Article Last Modified on 10/22/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q122129



SYMPTOMS
If Xircom PCMCIA Modem or Modem+Ethernet is running on your computer, neither Microsoft Remote Access Service (RAS) nor Microsoft At Work PC Fax installs or runs correctly.



CAUSE
Both Xircom PCMCIA Modem and Modem+Ethernet replace the Windows COMM.DRV file with a Xircom proprietary communications driver, XEMCOMM.DRV. The XEMCOMM.DRV driver is incompatible with Microsoft Remote Access Service (RAS) and Microsoft At Work PC Fax.

By contrast, the XEMCOMM.DRV driver runs correctly with Windows Terminal and other Windows-based communication applications.



STATUS
At this time, there is no workaround for this problem. For more information, contact Xircom technical support.



MORE INFORMATION
The PCMCIA Modem and Modem+Ethernet products included here are manufactured by Xircom, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3rdparty 3.10 3.11

Keywords: KB122129

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