Microsoft KB Archive/931807

= The Acrobat startup screen remains for several minutes when you try to start Adobe Acrobat 6.0 =

Article ID: 931807

Article Last Modified on 5/8/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to start Adobe Acrobat 6.0, the startup (splash) screen remains for several minutes.



WORKAROUND
To work around this issue, add the path of the folder that contains the Acroboat.exe file to the .osd file. To do this, add the WORKINGDIR element within the IMPLEMENTATION element in the following format:

DriveLetter\Package Root Directory\path to executable

For example, if the Acrobat.exe file is located in the Q:\Adobe60.v1\Acrobat folder, configure the WORKINGDIR element as follows:

 Q:\Adobe60.v1\Acrobat 

Keywords: kbexpertiseinter kbhowto KB931807

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