Microsoft KB Archive/276474

= User Accounts Are Not Created When You Set a Password When a Password Policy Exists =

Article ID: 276474

Article Last Modified on 10/7/2005

-

APPLIES TO


 * Microsoft Metadirectory Services 2.2 Service Pack 1

-



This article was previously published under Q276474



SYMPTOMS
When you attempt to create a user object and set the password in Active Directory by using the Active Directory Management Agent (ADMA), the following error message appears in the operator's log:

ERR_00 0728 00/10/03 15:02:42.141 (AD-MA_dataFlowFromMdToAd) AD returned 53 = 'Unwilling To Perform' for operation on object CN=Carol Bell, CN=MMSUsers,DC=NWTraders,DC=com



CAUSE
The ADMA first attempts to create the user with a blank password. Next, it resets the password value based on the configuration of the management agent. If a Password Group Policy object (GPO) is in place, the blank password that is initially set does not meet the minimum requirements of this GPO. This causes the user-creation process not to succeed.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next version of Microsoft Metadirectory Services that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time     Size    File name --  11/16/2000   06:10p     160,768   Cdir_ad.dll 11/02/2000  09:01p     872,960   Cdir_ln.exe 08/25/2000  09:35p   1,375,232   Importt.exe 09/15/2000  06:03p     896,000   Mmshashtool.exe 08/25/2000  09:35p   1,503,744   Replica.exe 09/15/2000  06:02p   1,126,912   Viaserver.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mms

Keywords: kberrmsg kbbug kbfix kbqfe KB276474

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.