Microsoft KB Archive/317143

= STOP 0x0000001E When You Use Lexmark Optra Printer Drivers =

Article ID: 317143

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

-



This article was previously published under Q317143



SYMPTOMS
When you try to print from Microsoft Windows NT 4.0, you may see STOP errors. The following parameters may be returned with the following Stop errors:

STOP:0x0000001E(0xC0000005,0xFEF68219,0x00000000,0x00000008)

or

STOP:0x00000050(0xa8db0002, 0x00000000, 0x00000000, 0x00000000)

The STOP screen lists Lmpclna.dll as the source of the STOP error.

This behavior may also occur if you run Windows NT 4.0 as a print server with the Lexmark Optra printer drivers installed.



CAUSE
This behavior may occur in the following situation:
 * You have the Lexmark Optra printer drivers installed.

-and-
 * The printer drivers are outdated or corrupted.

The Lmpclna.dll file is a Lexmark Optra printer driver file. If this file is outdated or becomes corrupted, you may experience a fatal system error (STOP error) when Windows performs printing tasks.



RESOLUTION
To resolve this issue, update your printer with the latest available driver files. To obtain drivers for your Lexmark printer, browse to the following Lexmark Web site:

http://www.lexmark.com/drivers/index.html



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Lexmark, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb ocsso KB317143

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.