Microsoft KB Archive/914680

= FIX: All Interix and Subsystem for UNIX-based Applications applications stop responding on a computer that is running Windows =

Article ID: 914680

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Services for UNIX 3.5
 * Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003 R2 Standard x64 Edition
 * Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Enterprise x64 Edition
 * Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)
 * Microsoft Windows Server 2003 R2 Datacenter x64 Edition

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SYMPTOMS
All Microsoft Interix applications or Subsystem for UNIX-based Applications (SUA) applications stop responding on a computer that is running Microsoft Windows. When this problem occurs, the following event maybe logged in the event log: Event Type: Error

Event Source: Application Error

Event Category: (100)

Event ID: 1000

Date:

Time:

User: N/A

Computer:

Description: Faulting application, version 0.0.0.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00063ee1.

Additionally, when you try to start a Korn shell, the following event may be logged in the event log: Event Type: Error

Event Source: Interix

Event Category: None

Event ID: 1002

Date:

Time:

User: N/A

Computer:

Description: Interix/Posix subsystem status: PSXSS: Startup could not create directory (0xc0000035), exiting



CAUSE
This problem may occur when multiple processes try to close a shared memory section and a race condition occurs.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
The following list contains prerequisites for the hotfix:
 * Microsoft Windows Services for UNIX 3.5
 * Subsystem for UNIX-based Applications

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Subsystem for UNIX-based Applications


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbpubtypekc KB914680

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