Microsoft KB Archive/149797

Bob 1.0a Err Msg: Setup Cannot Continue!

PSS ID Number: Q149797 Article last modified on 07-18-1996

1.00a

WINDOWS

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========================================================= 1.00a WINDOWS kbsetup kberrmsg kbprb

= SYMPTOMS =

After Bob 1.0a Setup has finished “searching for installed components”, you receive the following error message:

Microsoft Bob Setup SETUP CANNOT CONTINUE! There is an older version of Microsoft Bob in the directory shown below.

Directory: C:

You need to return the software and get the Microsoft Bob Plus Pack instead.

Contact Microsoft at 1-800-426-9400 (US) or 1-800-933-4750 (Canada) for information on how to get the Microsoft Bob Plus Pack.

Press the Exit Setup button to exit Setup.

= CAUSE =

Because Bob 1.0a is not designed as an upgrade package, Setup checks for existing versions of Bob before installing. If it finds a file named Utopia.dll or a Bob folder, it refuses to continue.

This problem can also occur if the Bob Setup file (Setup.stf) is damaged or has been moved or deleted.

= RESOLUTION =

To end the error messages and complete your Bob installation, complete the following instructions.

NOTE: The following instructions discuss editing and deleting files. For more information about how to accomplish these tasks in Windows, see your Windows printed documentation or online Help.

  Delete the following file from your hard drive: Utopia.dll   Edit the [MS-BOB] section of the Win.ini file, and put a semicolon in front of the UtopiaDir= line. For example, change the following lines: [MS-BOB] UtopiaDir=C: to: [MS-BOB] ;UtopiaDir=C:   Run Bob 1.0a Setup again. 

KBCategory: kbsetup kberrmsg kbprb KBSubcategory: B_Shell

= Additional reference words: w_bob 1.00a gateway 2000 =

Keywords : b_shell Version : 1.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.