Microsoft KB Archive/266643

= XADM: How to Install Instant Messaging Service =

Article ID: 266643

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q266643



SUMMARY
Instant Messaging Service provides a new means of communication between individuals that is immediate, interactive, and private. This article describes how to install and configure Instant Messaging on Exchange 2000 Server. This article assumes that you have a working knowledge of Exchange 2000.



Hardware Requirements

 * Pentium 200 or greater microprocessor
 * 64 megabytes (MB) random access memory (RAM) (128 MB or higher recommended)
 * 2 gigabytes (GB) of available NTFS file system (NTFS) hard disk space
 * CD-ROM drive, network cards, mouse, and so on

Software Requirements
Microsoft Windows 2000 Server
 * Microsoft Internet Information Services (IIS)
 * Network News Transfer Protocol (NNTP) Stack
 * Simple Mail Transfer Protocol (SMTP) Stack
 * Dynamic Domain Name System (DDNS)

Exchange 2000 Server
 * Exchange 2000 Server
 * Exchange System Management
 * Exchange Instant Messaging

Component Prerequisites

 * Windows 2000 Server with Internet Information Services 5.0 must be installed. Make sure that you select both Network News Transfer Protocol (NNTP) and Simple Mail Transfer Protocol (SMTP) during the installation process.
 * A DDNS server must be installed and available in your domain.

IMPORTANT: The target installation computer must register all network interfaces with this DDNS server and corresponding dynamic enabled zones.
 * A user account that is designated as the Exchange Service Account should be created in the domain before Exchange 2000 Server is installed.

NOTE: The Exchange 2000 Instant Messaging Server can be installed on either a member server or a domain controller and requires membership in a domain. The Exchange 2000 Server computer cannot belong to a workgroup.

Installing Instant Messaging
Install Exchange 2000 from your Exchange 2000 CD. Make sure that you install the following components:
 * Exchange Server
 * Microsoft Management Console (MMC) Exchange System Manager snap-in
 * Instant Messaging Service

Configuring Instant Messaging
 Create a virtual server. If you create an Exchange 2000 Instant Messaging virtual server, Windows 2000 users can communicate with other users in real time by using the MSN Messenger Service client program. To create a virtual server:  Click Start, point to Programs, point to Microsoft Exchange, and then click Exchange System Manager. Click to expand the Administrative Groups container, and then click to expand the first administrative group. Click your server, and then click Protocols. Right-click Instant Messaging (RVP), and then click New. Click Instant Messaging Virtual Server. The Instant Messaging Installation Wizard, which helps you create the Instant Messaging Service virtual server, is displayed.

In the Welcome dialog box, click Next.</li> In the Display Name dialog box, type the display name of your virtual server.</li> In the IIS Server dialog box, click the Web site that you want to use in the list.</li> In the Domain Name dialog box, the host or computer name of your Instant Messaging virtual server is automatically displayed. This information is gathered from the host header data that is associated with the Web site that you selected. Change the server name to the fully qualified domain name (FQDN) of the server. The FQDN must have the following format, where  is the name of the server, and   is your domain name:  :\Instmsg\I386\Client\Usa\Mmsetup.exe (where   is the letter of your CD-ROM drive), and then click OK.</li> Read the end user license, and then click Yes. The MSN Messenger Service client is installed.</li> In the Welcome to MSN Messenger Service dialog box, click Next.</li> In the Provide Microsoft Exchange Instant Messaging information dialog box, type the e-mail address of the Instant Messaging user that you want to configure in the following format

@ .com

where  is the Exchange 2000 alias and   is the name of the domain.</li> In the Get a free passport dialog box, either import an MSN passport or use Exchange Instant Messaging only, as applicable.</li> Click Finish.</li></ol> </li></ol>

After you install the MSN Messenger Service client, the client can log on to the Instant Messaging server and communicate with other Instant Messaging clients.

NOTE: The Instant Messaging client relies on Microsoft Internet Explorer for the connectivity settings. If there is a period (.) in the user's Instant Messaging logon domain (for example, someone@.microsoft.com), Instant Messaging determines that the destination is &quot;external.&quot; If Internet Explorer has a proxy server defined for connectivity, this request is passed to the proxy server for a connection.

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Keywords: kbhowto KB266643

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