Microsoft KB Archive/189388

Error Message: The Modem Is Not Installed or Configured for…

PSS ID Number: Q189388 Article last modified on 07-15-1998

WINDOWS:

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Windows 98 == 

= SYMPTOMS =

When you try to establish a Dial-Up Networking connection, you may receive the following error message:

Error 633: The modem is not installed or configured for Dial-Up Networking. To check your modem configuration, double click the Modems icon in Control Panel.

= CAUSE =

This issue can occur if the Telephon.ini file is missing or damaged.

= RESOLUTION =

To resolve this issue, follow these steps:


 * 1) Click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type “telephon.ini” (without quotation marks), and then click Find Now.
 * 3) If you do not find the Telephon.ini file, skip to step 4. If you do find the Telephon.ini file, right-click it, click Rename, type “telephon.old” (without quotation marks), and then press ENTER.
 * 4) Quit the Find tool, click Start, click Run, type “tapiini.exe” (without quotation marks), and then press ENTER.
 * 5) Restart your computer.

= Additional query words: 98 =

Keywords : kberrmsg dun win98 kbfaq Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.