Microsoft KB Archive/837066

= You cannot start Word X for Mac =

Article ID: 837066

Article Last Modified on 2/6/2007

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APPLIES TO


 * Microsoft Word X for Mac

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SYMPTOMS
When you try to start Microsoft Word X for Mac, Word X for Mac may quit unexpectedly, may stop responding, or may respond very slowly.



CAUSE
This problem may occur if Extensis Suitcase Font Manager is installed on your computer and is configured to auto-activate fonts.



WORKAROUND
To work around this problem, turn off the auto-activation of fonts. To do this, follow these steps:
 * 1) Start Suitcase.
 * 2) On the Suitcase menu, click Preferences.
 * 3) On the Activation tab, click to clear the Auto-activate fonts check box.
 * 4) Click OK.



MORE INFORMATION
For more information about Extensis Suitcase, visit the following Extensis Web site:

http://www.extensis.com/support/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: Word X, Word v.X, Word 10, Office X, Office v.X, hang, hung

Keywords: kbpending kbprb KB837066

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