Microsoft KB Archive/185867

= STOP 0x0000000A in Win32k.sys After Installing Korean Office 97 =

Article ID: 185867

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q185867



SYMPTOMS
After you install the Korean version of Office 97, your computer may display the following blue screen STOP error message:

STOP 0x0000000A in WIN32K.SYS



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords: kbbug kbfix KB185867

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