Microsoft KB Archive/830876

= You cannot remove Visio 2000 completely using upgrade installation of Visio 2003 =

Article ID: 830876

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

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SYMPTOMS
When you install Microsoft Office Visio 2003 by using an elevated privilege Group Policy setting, the installation process does not completely remove Microsoft Visio 2000 from the destination computer. Approximately 87 megabytes (MB) of the Visio 2000 program remain on the computer.



CAUSE
This problem occurs when both of the following conditions are true:
 * You install Visio 2003 by using an elevated privilege Group Policy setting. This means that you install Visio 2003 on a per-user basis.
 * Microsoft Visio 2000 was installed on a per-computer basis.



WORKAROUND
To work around this problem, do one of the following:
 * Remove Visio 2000 from the computer before you install Visio 2003.
 * Perform a standard installation of Visio 2003. Do not remove Visio 2000. Leave both versions of Visio on the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
As an administrator, you can configure the installation behavior of the Microsoft Windows Installer by using the Group Policy Editor and the Active Directory Active Directory directory service.

For additional information about how to use policies with the Installer, click the following article number to view the article in the Microsoft Knowledge Base:

227181 How to Manage Windows Installer Local Policies

Additional query words: VO VO2000 VO2003 GPO

Keywords: kbupdate kbgpo kbsetup kbfix kbbug KB830876

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