Microsoft KB Archive/319593

= FIX: A COM+ application may stop responding when the idle shutdown time limit is reached =

Article ID: 319593

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft COM+ 1.0

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This article was previously published under Q319593





SYMPTOMS
The Dllhost.exe process may stop responding and may consume no CPU time when a Microsoft COM+ application is configured as Queued and Listening and the idle shutdown time is set. Additionally, COM+ may try to close the application because the idle shutdown time limit is reached.



CAUSE
This problem occurs when a COM+ application has been configured as Queued and Listening and the idle shutdown time is set, and when non-queued component calls have been made to the application between the time the queued component was first activated and the time the idle shutdown begins.

Note The idle shutdown time in COM+ applications is set with the ShutdownAfter property.



How to obtain the hotfix
This issue is fixed in the Microsoft Windows 2000 Hotfix Package 20. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

319563 Availability of Windows 2000 Post-Service Pack 2 COM+ Hotfix Rollup Package 20

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: kbWin2000preSP3COMRollup20Fix QC

Keywords: kbbug kbfix kbqfe kbwin2000sp3fix KB319593

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