Microsoft KB Archive/212286

= PPT2000: Sound or Movie Objects Play Incorrectly or Not at All =

PSS ID Number: 212286

Article Last Modified on 4/18/2001

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The information in this article applies to:


 * Microsoft PowerPoint 2000

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This article was previously published under Q212286



For a Microsoft PowerPoint 2002 version of this article, see 291910.

For a Microsoft PowerPoint 97 version of this article, see 190331.

For a Microsoft PowerPoint 7.0 version of this article, see 154971.



SYMPTOMS
If you insert a sound or movie object or apply a sound to the build of an object in your PowerPoint slide presentation, the sound or movie object may play incorrectly, or it may not play at all.



CAUSE
Your computer may lack the Windows CODECs (compressor/decompressor) needed for audio or video.



RESOLUTION
If you are using Windows 9x, please see the following articles in the Microsoft Knowledge Base:

142179 Troubleshooting .avi File Playback Problems in Windows 95

133365 Windows 95/98: Troubleshooting Problems with Compressed Audio

Additional query words: PPT9 PowerPoint2000 2k 2000 9 9.00 movie noise

Keywords: kbprb kbsound KB212286

Technology: kbPowerPt2000 kbPowerPt2000Search kbPowerPtSearch kbZNotKeyword2

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