Microsoft KB Archive/285963

= Site Server Analysis Database Setup Doesn't Run on SQL Server 2000 Database with Japanese Default Sort Order =

Article ID: 285963

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q285963



SYMPTOMS
The Japanese version of Site Server 3.0 cannot set up a new database if the Japanese version of Microsoft SQL Server 2000 is being used.



CAUSE
During the creation of the Site Server database, the DBSetup program executes the following SQL statement. exec sp_server_info 500 select 501,NULL,1 where 'a'='A' select 504,c.name,c.description,c.definition from master.dbo.syscharsets c,master.dbo.syscharsets c1,master.dbo.sysconfigures f where f.config=1123 and f.value=c1.id and c1.csid=c.id set textsize 2147483647 set ansi_defaults on set cursor_close_on_commit off set implicit_transactions off This statement contains a reference to a sort order ID that is not in the Sysconfigures table when the default sort order is set to Japanese.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix should have the following file attributes or later:

  Date      Time                 Size    File name     Platform - 01/19/2001 19:49 7.0.0.1315  2,475,008  DBSETUPDS.exe   Alpha 01/19/2001 19:50 7.0.1315.0  1,308,944  UAS.exe         Alpha 01/19/2001 19:47 7.0.0.1315  2,263,040  DBSETUP.exe     x86 01/19/2001 19:47 7.0.1315.0    677,360  UAS.exe         x86



STATUS
Microsoft has confirmed that this is a problem in the Japanese version of Site Server 3.0.

Keywords: kbbug kbfix kbqfe KB285963

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