Microsoft KB Archive/217191

= Printer Is Configured to Use the Wrong Paper Size =

Article ID: 217191

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q217191



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to use your printer, your printer may be configured to use an incorrect paper size. For example, your printer may be configured to use A4 size paper instead of letter size paper, even though you may have previously configured your printer to use letter size paper.



CAUSE
This issue can occur if you alter the regional settings in the Regional Settings tool in Control Panel, and then add a printer. When you add a printer, it is configured to use a default paper size based on the current regional setting. If you then alter your regional settings to a region that uses a different size of paper, your existing printers are not automatically updated to use the new paper size.



RESOLUTION
To resolve this issue, change the default paper size of your printer:


 * 1) Click Start, point to Settings, and the click Printers.
 * 2) Right-click the appropriate printer, and then click Properties.
 * 3) Click the Paper tab, and then click the paper size you want to use in the Paper Size box.
 * 4) Click OK, and then close the Printers folder.



STATUS
This behavior is by design.

Additional query words: HWPRNTS 98 95

Keywords: kbprb kbprint KB217191

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