Microsoft KB Archive/266523

= Encarta 2001: Cannot Move Away from Web Center Screen =

Article ID: 266523

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Africana Third Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q266523



SYMPTOMS
When you use one of the programs listed at the beginning of this article, you may be unable to move away from the Web Center screen.



CAUSE
This behavior can occur if you press and hold down the SHIFT key while you use the wheel on your pointing device to move between articles and the Web Center.



RESOLUTION
Tp resolve this issue, use the Back or Forward navigation buttons on the toolbar to move away from the Web Center screen.

When the Web Center screen is no longer displayed, you can press and hold down the SHIFT key while you use the wheel on your pointing device to move between screens in the products listed at the beginning of this article.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multi multi-media media mm scroll navigate ee2001 ers2001 ea3 stuck

Keywords: kbhardware kbprb kbui KB266523

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