Microsoft KB Archive/167732

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Stack Fault Creating Shortcut in Spanish OSR2

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Q167732

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The information in this article applies to:


 * Microsoft Windows 95 OEM Service Release, versions 2, 2.1

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SYMPTOMS
In the Spanish version of Windows 95 OEM Service Release 2 (OSR2) or 2.1, the following error message may occur when you try to create a new shortcut by clicking File, pointing to New, and then clicking Shortcut in Windows Explorer.

This program has performed an illegal operation and will be shut down.

If you click Details, you receive information similar to:

EXPLORER caused a stack error in module SHELL32.DLL at 0137:7fdb5b67

Once this error message is cleared, the process of creating the shortcut may continue successfully.

CAUSE
There is a problem in the Spanish version of Windows 95 OEM Service Release versions 2 and 2.1 that results in this error.

RESOLUTION
This issue is resolved by the following updated file for Windows 95 OSR2 (Spanish version only), and later versions of this file:

  SHELL32.DLL  version 4.00.1111  dated 1/24/97  831,488 bytes

You can work around this problem by using the following method to create a new shortcut:

Use the right mouse button to click the location in which you want to create the new shortcut, point to New on the menu that appears, and then click Shortcut.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95 OEM Service Release 2 (Spanish version only). An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.

MORE INFORMATION
For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

"Q161020 Implementing Windows 95 Updates" Additional query words: 95

Keywords : kberrmsg kbui osr2 win95

Issue type : kbprb

Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210