Microsoft KB Archive/834916

= &quot;Error 1608&quot; error message when you try to upgrade to Office 2003 on a computer that has the German version of Windows XP installed =

Article ID: 834916

Article Last Modified on 2/13/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003

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SYMPTOMS
When you try to upgrade to Microsoft Office 2003 on a computer that has Microsoft Works Suite 2004 and the German version of Microsoft Windows XP installed, you may receive the following error message:

Error 1608. Setup could not locate a version of Microsoft Office 97, 2000 or XP on the selected drive. Click OK to stop the installation. If you have a version of Microsoft Office on CD-ROM, run Setup again.



CAUSE
This problem may occur if you have installed Works Suite 2004 to a different location than the default installation location.



WORKAROUND
To work around this problem, use one of the following methods.

Method 1: Locate the install folder for Works Suite 2004
Click Locate, point the Setup program to the location on your hard disk drive where Works Suite 2004 is installed, and then click OK to continue the installation.

Method 2: Insert the Works Suite 2004 CD-ROM
Click Locate, insert your Works Suite 2004 CD-ROM, point the Setup program to your CD-ROM drive, and then click OK to continue the installation.

Additional query words: compliance check ccp qualifying product

Keywords: kberrmsg kbupgrade kbsetup kbprb KB834916

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