Microsoft KB Archive/260146

= StarLancer: Video Adapter Is Not Detected on a Microsoft Windows 2000-Based Computer =

Article ID: 260146

Article Last Modified on 11/12/2001

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APPLIES TO


 * Microsoft Starlancer

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This article was previously published under Q260146



SYMPTOMS
When you install Microsoft StarLancer on a Microsoft Windows 2000-based computer, StarLancer may not detect your video adapter. As a result, 3D Render Mode is configured to use the Software Renderer when you play the game.



CAUSE
This behavior can occur if the following conditions are true:


 * You installed StarLancer on the Windows 2000-based computer before you installed the Windows 2000 Compatibility Update.


 * The video adapter installed in your computer is based on the nVIDIA chip set.


 * The video driver for your video adapter is outdated.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.


 * Uninstall StarLancer.


 * Download and install the Windows 2000 Compatibility Update.


 * Obtain and install the latest version of the video driver for your video adapter.


 * Reinstall StarLancer.



MORE INFORMATION
For information about how to download and install the Windows 2000 Compatibility Update, click the article number below to view the article in the Microsoft Knowledge Base:

259833 StarLancer: How to Install on a Windows 2000-Based Computer

To obtain and install the latest version of the video driver for your video adapter, contact your hardware manufacturer.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: 1.00 msgame star lancer win2k

Keywords: kbenv kbprb kbdisplay KB260146

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