Microsoft KB Archive/317812

= IEEE 1394 Network Adapter and IEEE 1394 Connection May Not Be Visible on Your Computer =

Article ID: 317812

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q317812



SYMPTOMS
Your IEEE 1394 network adapter and IEEE 1394 connection may not be visible on your computer. This problem happens when there is a IEEE 1394 hub to which no device is connected. This means that a node exists, but no device is there.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date         Time   Version      Size    File name 18-FEB-2002 19:20  5.1.2600.29  49,664  1394bus.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbqfe kbui KB317812

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