Microsoft KB Archive/302450

= Deadlock in USB Stack While Resuming from Suspend =

Article ID: 302450

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q302450



SYMPTOMS
When you resume a system with a universal serial bus (USB) keyboard and a USB mouse by using the keyboard, the system may not resume. This problem may occur intermittently. The system appears to stop responding (hang) when this problem occurs.



CAUSE
This problem can occur if the Usbhub.sys file does not handle the semaphore correctly.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date        Time    Version          Size     File name 6/27/2001  01:42p   5.0.2195.3788   39,920   Usbhub.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbBaseOS

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbhardware kbwin2000sp3fix kboswin2000fix kbhotfixserver KB302450

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