Microsoft KB Archive/158493

= WD97: Wizard Vanishes When Run from Banyan Vines Server =

Article ID: 158493

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q158493



SYMPTOMS
When you run one of the wizards in Word 97, the wizard vanishes. Most of the wizards do not display an error message; however, the Fax Wizard will display an error indicating that it cannot locate a file.



CAUSE
This problem occurs when the wizards and templates are installed to a Banyan Vines server instead of to your local computer.



WORKAROUND
To work around this problem, copy the wizards and the templates to your local Template directory.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Word 2000.

Additional query words: 8.0 word8 word97 network

Keywords: kbbug kbpending KB158493

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