Microsoft KB Archive/226573

= You receive an "Unable to load MS Organizational Chart" error message when you try to insert an Organization Chart file in PowerPoint 2000 on a computer that is running Windows NT 4.0 or Windows 2000 =

Article ID: 226573

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition
 * Microsoft Windows NT 4.0
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q226573



SYMPTOMS
When you try to insert a Microsoft Organization Chart file (*.opx) by clicking Object on the Insert menu, you may receive the following error message in PowerPoint or Word:

Unable to load MS Organizational Chart.

Press F1 for Help

NOTE: This only occurs when you are running Office on Microsoft Windows NT 4.0 or Windows 2000.



CAUSE
This problem is caused by an incompatibility between Organization Chart and Windows NT 4.0 or Windows 2000.



Insert with Organization Chart
To insert an .opx file into a presentation without using the Insert menu, you can start Organization Chart, open the file, copy it, and then paste it into your document.

NOTE: The following steps assume that your document is already open.
 * 1) Click Start, and click Run.
 * 2) Click Browse and navigate to the C:\Program Files\Common Files\Microsoft Shared\Orgchart folder and select Orgchart.exe.
 * 3) Click Open, and then click OK. This will start Organization Chart.
 * 4) When the Open Chart dialog box appears, select the .opx file you wish to use from the list, and then click Open.
 * 5) After the .opx file loads, press CTRL+A. This selects all the items in the orgchart.
 * 6) On the Edit menu, click Copy.
 * 7) Switch to your document.
 * 8) On the Edit menu, click Paste.

The Organizational Chart now appears in your document.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Organization Chart.

Additional query words: PPT2K PPT2000 PPT POWERPNT 2000 PPT9 9.0 OFF2000

Keywords: kbprb kbchart kberrmsg kbtshoot kbnofix KB226573

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