Microsoft KB Archive/186671

= OL98: (CW) Taskbar Envelope Does Not Disappear After Viewing Fax =

Article ID: 186671

Article Last Modified on 7/7/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q186671



WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.



SYMPTOMS
After you view and close a fax received in Microsoft Outlook 98, the envelope icon on the taskbar remains visible.



RESOLUTION
The envelope icon on the taskbar will disappear as soon as you receive and read a new e-mail message. To quickly remove the icon, you can send yourself a message, open it, and then close or delete the message.



MORE INFORMATION
Users click buttons that appear on the taskbar to switch between running programs or receive status information. For example, if your computer supports advanced power management (APM), a Battery Meter icon can appear on the taskbar.

Additional query words: 98

Keywords: kbprb KB186671

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