Microsoft KB Archive/909166

= Xbox 360: You receive the “No Network Connection” error message =

Article ID: 909166

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox 360 Wireless Networking Adapter
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Xbox

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SYMPTOMS
When you try to connect an Xbox 360 console to a Microsoft Windows XP Media Center-based computer by using a network connection, you receive the following error message:

No Network Connection

Your console is not connected to your network. Please make sure your Ethernet cable is connected to your console or that you have configured your console to connect to your wireless network.

[Network Settings]

[B- Back]

[A- Select]

[X- Cancel]



CAUSE
Typically, this behavior occurs if the Xbox 360 console does not detected a wired or a wireless connection.



THINGS TO TRY

 * 1) Verify that the Windows XP Media Center-based computer and the Xbox 360 console are connected to the same network.
 * 2) Make sure that you turn on the computer and the console.



MORE INFORMATION
This behavior occurs for different reasons. You can use the Media Connection test in the System section to help diagnose network-related issues.

To access the Media Connection test, follow these steps:
 * 1) On the Xbox 360 Dashboard, move to the System section.
 * 2) Select Network Settings.
 * 3) Select Test Media Connection to start the network test.

You can also use this test to troubleshoot other network-related issues.

Note There are two network tests available in the System section of the Xbox Dashboard. One network test examines the Xbox Live connectivity. The other network test examines the connectivity to a Microsoft Windows-based computer.

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