Microsoft KB Archive/917873

= Report data does not appear in the SMS database when you use the management point API to submit data to a Systems Management Server 2003 management point =

Article ID: 917873

Article Last Modified on 6/27/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you use the management point API to submit data to a Microsoft Systems Management Server (SMS) 2003 management point, you experience the following symptoms:  The report data does not appear in the SMS database. The following error information appears in the hardware inventory management point handler log file:

Inv: Client Id does not match with body

Note This log file is named MP_HINV.log. It is located in one of the following folders:  %WINDIR%\system32\ccm\logs SMS_CCM\Logs 

You experience this problem if you try to submit data to a management point that is running in SMS 2003 with Service Pack 1 (SP1) or a later service pack installed.



RESOLUTION
When you use the management point API to submit data to a management point that has SMS 2003 SP1 or a later service pack installed, you must use the SetClientID method before you call the Post method. To call the SetClientID method, you must include the current Smsmsgapi_h file and the current Smsmsgapi_i_c file in the project.

To update these files, apply this hotfix to the computer that SMS 2003 SDK 3.1 is installed on. After these files are updated, make sure that you include them in the project. After you include these files, you must query the ISmsMessage2 interface to access SetClientID. The parameter that is passed to SetClientID should be the SMS GUID of the client. This GUID must match the GUID that is listed in the contents of the inventory report.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbhotfixserver kbexpertiseinter KB917873

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