Microsoft KB Archive/124140

Mac Works 4.0: Drawing Tools Cause System Hang with AV Monitor

PSS ID Number: Q124140 Article last modified on 06-03-1999

MACINTOSH:4.0,4.0a

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft Works for the Macintosh, versions 4.0 and 4.0a == 

= SYMPTOMS =

If you use Microsoft Works 4.0 or 4.0a on a Macintosh AV with an AV monitor connected to it, and you attempt to use the Line Pattern, Fill Pattern, or Line Width Draw tools, the system will stop responding (hang).

= CAUSE =

Macintosh AV machines have a high density monitor port that has a 40-pin connector that handles video, sound in and out, and ADB. With a monitor connected to this port, you will not be able to use the drawing tools mentioned above.

= STATUS =

Microsoft has confirmed this to be a problem in Works versions 4.0 and 4.0a. This problem was corrected in Works version 4.0b.

= MORE INFORMATION =

To obtain pre-sales information about new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426-9400.

KBCategory:kb3rdparty kbprb KBSubcategory: Additional reference words: 4.00 4.00a 4.00b mac m_works macworkskb hang hangs freeze freezes frozen draw draws drawing AV ====================================================================== Keywords :

Version : MACINTOSH:4.0,4.0a Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.