Microsoft KB Archive/149396

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Cannot Change Expired Windows NT Password with DUN

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Q149396

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Windows 95 OEM Service Release, version 2.0

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SYMPTOMS
When you use Dial-Up Networking to connect to a Microsoft Windows NT Remote Access Service (RAS) server and your password has expired, you are disconnected without an option to change the password.

RESOLUTION
This issue is resolved by the following updated files for Windows 95, and later versions of these files:

  PPPMAC.VXD   version 4.00.952  dated 1/4/96  135,288 bytes RASAPI32.DLL version 4.00.952 dated 1/4/96  150,528 bytes

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95. An update to address this problem is now available, but is not fully regression tested and should be applied only to computers experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft does not recommend implementing this update at this time. Contact Microsoft Technical Support for additional information about the availability of this update.

This issue is resolved in Microsoft Windows 98.

MORE INFORMATION
When you connect to a Windows NT RAS server with an expired password, you receive the following error message:

Password Expired. Contact your network administrator.

When you click OK, you are disconnected.

This behavior is by design. The updated files add the ability to change an expired password using the Windows 95 Dial-Up Networking client.

For additional information about issues resolved by updates to these components, please see the following articles in the Microsoft Knowledge Base:

Q165402 Windows 95 Update to Encrypt Passwords in Memory

Q164377 Cannot Connect to Remote Access Server with Dial-Up Networking

Q140460 Dial-Up Networking Does Not Obtain an IP Address "Q154434 Err Msg: No Domain Controller Was Available to Validate..."

For additional information about Windows 95 updates, please see the following article in the Microsoft Knowledge Base:

"Q161020 Implementing Windows 95 Updates" Additional query words: domain account ppp chap

Keywords : kberrmsg kbpolicy dun win95

Issue type :

Technology : kbWin95search kbOPKSearch kbWin95