Microsoft KB Archive/223975

= OL2000: (CW) Error Message "Messaging session could not be acquired. Would you like to start a new session?" =

Article ID: 223975

Article Last Modified on 9/29/2003

-

APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

-



This article was previously published under Q223975





SYMPTOMS
When you attempt to import a folder while using "MS Outlook Support for Lotus cc:Mail," you may receive the following error message:

Error: Messaging session could not be acquired. Would you like to start a new session?

If you answer No to the message above, the import window closes.

If you answer Yes to the message above, you receive the following error message:

MAIL SYSTEM Error: (Personal Folders, No Error Message)

When you click OK to the message, Outlook stops responding.



CAUSE
Outlook is not your default e-mail client.



RESOLUTION
Set Outlook to be your default e-mail client.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



To Set Outlook as Your Default E-mail Client

 * 1) Open Microsoft Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) On the Programs tab, in the E-mail list, click to select Microsoft Outlook.

Additional query words: OL2K

Keywords: kbbug kbpending KB223975

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.