Microsoft KB Archive/199426

= SMS: Inventory Shows Incorrect Memory Amount for OS/2 Clients =

Article ID: 199426

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q199426



SYMPTOMS
When inventory is taken for OS/2 clients, the values for Base, Extended, and Total Physical memory may report an incorrect value or a value of. Manually running the OS/2 utility Os2mem32.exe also reports the amount of memory incorrectly.



CAUSE
This problem occurs because the computer system's BIOS does not support the OS/2 compatibility mode for memory usage.



WORKAROUND
To correctly report memory inventory you must upgrade the system BIOS to a version that supports OS/2 compatibility mode.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodsms

Keywords: kbbug kbclient kbinventory kbnofix kbprb kbsmsadmin KB199426

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