Microsoft KB Archive/893055

= FIX: Memory usage by the BizTalk service (BTSNTSvc.exe) increases when you make many BAPI request-response calls to an SAP system =

Article ID: 893055

Article Last Modified on 11/15/2007

-

APPLIES TO


 * Microsoft BizTalk Adapter 2.0 for mySAP Business Suite

-





SYMPTOMS
When you use Microsoft BizTalk Adapter 2.0 for mySAP Business Suite to make many BAPI request-response calls to an SAP system, memory usage by the BizTalk service (BTSNTSvc.exe) increases. Additionally, out-of-memory exception errors may occur.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have BizTalk Adapter 2.0 for mySAP Business Suite installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



WORKAROUND
To work around this problem, restart the service host instance.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbtsadapters kbqfe kbbug kbfix kbpubtypekc kbhotfixserver KB893055

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.