Microsoft KB Archive/834572

= Microsoft Business Solutions CRM hotfix rollup for the problems that are described in articles 831181, 831189, and 834548 =

Article ID: 834572

Article Last Modified on 10/25/2005

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APPLIES TO


 * Microsoft Business Solutions CRM 1.0

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SUMMARY
The hotfix rollup that is described in this article resolves problems in Microsoft Business Solutions CRM version 1.0. These problems are described in the following Knowledge Base articles:

831181 After you reactivate an existing sales process in Microsoft Business Solutions CRM Workflow 1.0, the sales process activities are missing

831189 The Microsoft CRM Deletion Service does not remove records from the Microsoft CRM SQL Server database promptly

834548 The e-mail address does not resolve to the contact record when you send an e-mail message from an existing Microsoft CRM contact



A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next version of Microsoft Business Solutions CRM that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information
Install this hotfix on Microsoft CRM Server and client computers.

Prerequisites
To install this hotfix, you must have installed Microsoft CRM 1.0.

Removal information
You cannot remove this hotfix.

Restart requirement
Restart your Microsoft CRM server after you install this hotfix if you are prompted to do so. You do not have to restart your client computer after you install this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft CRM version 1.0 and Windows 2000 Client Date         Time     Version         Size        File name - 03-Feb-2004  02:34    1.0.3017.102    846,544     Communications.dll

Microsoft CRM version 1.0 and Windows XP Client Date         Time     Version         Size        File name - 03-Feb-2004  02:51    1.0.3017.102    846,544     Communications.dll

Microsoft CRM version 1.0 and Windows 2000 Server Date         Time     Version         Size        File name --- 27-Jan-2004  17:50    1.0.3017.101    1,112,784   workflow.dll

Keywords: kbbug kbqfe kbprb kbmbsmigrate kbhotfixserver kbmbsemail kbmbsworkflow KB834572

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