Microsoft KB Archive/97740

= Applications That Don't Run on DoubleSpace-Compressed Drives =

Article ID: 97740

Article Last Modified on 2/20/2002

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q97740



SUMMARY
This information applies to both Microsoft DoubleSpace and Microsoft DriveSpace. For MS-DOS 6.22, use DRVSPACE in place of DBLSPACE for commands and filenames.

The following applications may not run correctly from a DoubleSpace- compressed drive:
 * Argus Financial Software
 * Complete PC software that uses voice files
 * Empire Deluxe
 * Epic Megagames' Zone66 and Ken's Labyrinth
 * Informix relational database
 * Links and Links 386 from Access Software
 * Lotus 1-2-3 version 2.01
 * Movie Master version 4.0
 * MultiMate versions 3.3 and 4.0
 * Quicken (MS-DOS-based version)
 * Tony LaRussa Baseball II
 * Zsoft PhotoFinish



Argus Financial Software
According to the Argus Technical Support, Argus Financial Software must be run from an uncompressed drive.

If you install DoubleSpace when Argus Financial Software is installed, the copy protection &quot;key&quot; is left on the uncompressed host drive. To work around this problem, reinstall Argus Financial Software on the uncompressed host drive. Before you do this, you may need to reduce the size of your compressed drive. For more information, see &quot;Using DoubleSpace to Manage Compressed Drives&quot; in the &quot;User's Guide.&quot;

WARNING: Argus Financial Software must be reinstalled back to the original diskettes before it can be installed to the host drive. If the software is deleted from the hard drive, it is not recoverable.

For more information, contact Argus Financial Software.

Complete PC Software
According to a Complete PC Technical Support, any Complete Communicator software that uses voice files may need to be stored on an uncompressed drive.

For more information, query on the following words in the Microsoft Knowledge Base:

complete and communicator and voice and doublespace

Empire Deluxe
When you install Empire Deluxe, the installation program asks several questions and requests you to enter a password included in the manual. It then writes this information out to a configuration file. After the initial setup, you should never have to reenter any of this information, including the password.

On a compressed drive however, the installation program is unable to correctly read this file and always asks for the password when you start the program.

Epic Megagames' Zone66 and Ken's Labyrinth
Both games ship with a HELPME.DOC file that tells you the game should be installed on an uncompressed drive. Also, the system must be clean-booted to work with the games. (If you are using MS-DOS 6.0 or 6.2, you can use the F5 key; use a boot disk with earlier versions of MS-DOS.) According to the HELPME.DOC file, these games are also sensitive to memory managers and terminate-and-stay-resident (TSR) programs.

Informix
Informix (a relational database package from Informix, Inc.) has problems when it resides on the compressed drive. The .EXE files are affected, but the data itself is unaffected. Error messages, such as &quot;DOS unexpected interrupt,&quot; may also be displayed.

Links and Links 386
According to Access Software, the publisher of Links and Links 386, if you run either Links game on a drive compressed with DoubleSpace or any other disk compression utility, your system may stop (hang). This occurs because some of the files within the Links game are compressed and decompressed during game play.

To work around this problem, you need to reinstall the Links program after you compress the drive.

Lotus 1-2-3 Version 2.01
The copy protection scheme used by Lotus 1-2-3 version 2.01 (called SuperLock) is incompatible with DoubleSpace. When you run Lotus 1-2-3 after installing DoubleSpace, you receive the following error message:

1-2-3 has been uninstalled

You can work around this problem by obtaining the Lotus Value Pack, which allows you to use Lotus 1-2-3 without the copy protection. Lotus Value Pack contains a non-copy protected 123.EXE file to replace the existing 123.COM.

Lotus Value Pack is available by calling Lotus Development Customer Service. You can also download Lotus Value Pack from the Lotus Development bulletin board service (BBS). When you log onto the BBS, choose the menu option &quot;1-2-3 2.x Series&quot; and download VALUE.PK1 and VALUE.PK2.

Movie Master Version 4.0
According to Comprehensive Video Technical Support, Movie Master version 4.0 is copy-protected and the authorization code must be executed from an uncompressed drive. To work around the problem move the entire program to the uncompressed host drive.

For more information, contact Comprehensive Video Software.

MultiMate Versions 3.3 and 4.0
According to Borland Technical Support, you may have problems running MultiMate versions 3.3 and 4.0 on compressed drives.

This problem commonly appears as a &quot;divide overflow&quot; error.

To work around this problem, move the software to the host drive or an uncompressed drive.

Quicken (MS-DOS-Based Version)
Intuit Technical Support has confirmed that Quicken for MS-DOS may not work properly on a compressed drive. To work around this problem, move Quicken to an uncompressed drive or the DoubleSpace host drive.

Tony LaRussa Baseball II
Tony LaRussa Baseball II must be run from an uncompressed or host drive.

Also, this game does not work if EMM386.EXE is loaded with the RAM or NOEMS parameter, but it does work if EMM386.EXE is loaded as an expanded memory services (EMS) provider only.

Zsoft PhotoFinish
You cannot run Zsoft PhotoFinish from a compressed drive when the PhotoFinish virtual memory option is enabled. For more information, see the PhotoFinish user's guide.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 6.00 incompatible programs double space dblspace third party third-party 3rdparty 6.20

Keywords: KB97740

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