Microsoft KB Archive/287820

= OL2002: The Reply Text Font Is Incorrect When You Change the Format of a Message =

Article ID: 287820

Article Last Modified on 2/27/2002

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287820



SYMPTOMS
When you use the Microsoft Outlook Rich Text (RTF) format to reply to a plain text formatted message, the RTF font format settings are not applied.



WORKAROUND
To work around this problem, change the message format of the reply message to the Hypertext Markup Language (HTML) format instead of the RTF format. To do this, click Rely, and then click HTML on the Format menu while the original plain text message is open.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending KB287820

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