Microsoft KB Archive/815238

= You receive a &quot;You do not have permissions to change your password&quot; error message when you type a password that does not meet the password restrictions in Windows XP =

Article ID: 815238

Article Last Modified on 10/10/2005

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APPLIES TO

 Microsoft Windows XP Service Pack 1, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition  Microsoft Windows XP Professional Microsoft Windows XP Home Edition

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SYMPTOMS
Consider the following scenario. Your Microsoft Windows XP-based computer or Windows XP Service Pack 1 (SP1)-based computer is part of a Microsoft Windows NT 4.0 domain. You log on to the computer for the first time, and you are prompted to change your password. You type a password that does not meet the password restrictions that are set on the domain controller. You receive an incorrect error message that is similar to the following error message:

You do not have permissions to change your password.

Note When you type a password that does not meet the password restrictions that are set on the domain controller, you should receive a message that the password does not meet the password restrictions together with a description of the restrictions.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Windows XP or Windows XP Service Pack 1 installed on the computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, 64-bit versions
<pre class="fixed_text">  Date         Time   Version         Size       File name     Platform ---  24-Feb-2003  07:28  5.1.2600.1173   1,266,176  Msgina.dll    IA-64 24-Feb-2003 07:28  5.1.2600.1173     345,088  Msv1_0.dll    IA-64 24-Feb-2003 07:20  5.1.2600.1173     969,216  Wmsgina.dll   x86 24-Feb-2003 07:21  5.1.2600.1173     101,888  Wmsv1_0.dll   x86

Windows XP, 32-bit versions
<pre class="fixed_text">  Date         Time   Version           Size     File name -  24-Feb-2003  07:28  5.1.2600.1173     969,216  Msgina.dll 24-Feb-2003 07:28  5.1.2600.1173     101,888  Msv1_0.dll

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Windows XP Service Pack 2.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbwinxpsp2fix kbwinxppresp2fix kbhotfixserver KB815238

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