Microsoft KB Archive/888413

= Windows XP stops responding and you receive a stop error message after you install Windows XP Service Pack 2 =

Article ID: 888413

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
After you install Microsoft Windows XP Service Pack 2 (SP2) on a Windows XP-based computer, Windows XP stops responding and you receive a stop error message.

You may receive the following error codes when system resources are low:  Error code 1450 (ERROR_NO_SYSTEM_RESOURCES)

Note Error code 1450 corresponds to the following error message:

Insufficient system resources exist to complete the requested service.

 Error code 1816 (ERROR_NOT_ENOUGH_QUOTA)

Note Error code 1816 corresponds to the following error message:

Not enough quota is available to process this command.





CAUSE
This problem may occur after you install Windows XP SP2. A non-paged pool memory leak in MDL tag can occur when you run some programs.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Windows XP Service Pack 2

Restart requirement
You must restart your computer after you install this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size     File name --  15-Nov-2004  17:11  5.1.2600.2562     574,592  Ntfs.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

