Microsoft KB Archive/155806

Choosing Open

PSS ID Number: Q155806 Article last modified on 07-14-1997

3.0 3.0a

WINDOWS

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3.0 3.0a WINDOWS kbusage

= SYMPTOMS =

When running Money 3.0 with Norton Desktop version 3.0, accessing the Open, New, Import, or Export, items under the File menu, may cause Money to exit to the Norton Desktop without warning. This behavior results in Money needing to repair the current data file when Money is re-started.

= RESOLUTION =

Turn off the 3-D Look and Feel option for File Assist in Norton Desktop 3.0, by doing the following:


 * 1) Open the Norton Desktop Applications group.
 * 2) Start Control Center.
 * 3) Click the File Assist button. It is the fourth button (a double spot-light icon) at the bottom left of the window.
 * 4) Uncheck the 3-D Look and Feel option.

= MORE INFORMATION =

This behavior has been reproduced when Windows is not installed on the default C: drive.

The products mentioned here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: KBUSAGE KBSubcategory:

Additional reference words: w_money FileAssist Symantec close unexpectedly unexpected shut down 3.0 3.0a ====================================================================== Keywords : KBUSAGE Version : 3.0 3.0a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.