Microsoft KB Archive/192394

= Err Msg: Cannot Find the File KSCLOCKF.AX. Please Insert the... =

Article ID: 192394

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q192394



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you are upgrading from Microsoft Windows 95 to Windows 98, you may receive the following error message during the Plug and Play hardware detection process:

Cannot find the file KSCLOCKF.AX. Please insert the Windows 98 CD and click OK.



CAUSE
This behavior can occur if you are upgrading from an Original Equipment Manufacturer (OEM) version of Windows 95 to Windows 98 and your computer has an ESS Technology ES1878 sound card.



RESOLUTION
To resolve this behavior:   Copy the following cabinet files from your Windows 98 media to the Windows\System\Precopy folder:   Driver11.cab Driver12.cab Driver14.cab Driver15.cab Driver17.cab Driver20.cab  Restart Windows (click Start, click Shutdown, and then click Restart), and then click OK to continue Setup.

For information about how to copy files or folders, click Start, click Help, click the Index tab, type copying, double-click the copying files, folders topic, and then double-click the To copy a file or folder topic.

Additional query words: HWSNDEM 98

Keywords: kbenv kberrmsg kbhardware kbprb kbsetup kbsound KB192394

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