Microsoft KB Archive/214682

= XCON: MTA Deferred Delivery Message Generates NDR: Maximum Time for Delivering the Message Has Expired =

Article ID: 214682

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q214682



SYMPTOMS
The following Non-Delivery Report (NDR) may be received when sending messages with a deferred delivery time after the message timeout:

From: System Administrator

To: 'x400 to user1'

Sent: Monday, November 23, 1998 5:00 PM

Subject: Undeliverable: test 2 on Friday

Your message did not reach some or all of the intended recipients.

Subject: test 2 on Friday

Sent: 11/13/98 9:21 AM

The following recipient(s) could not be reached:

'x400 to user1' on 11/23/98 5:00 PM

The maximum time for delivering the message expired

MSEXCH:MSExchangeMTA:Site:Server

The NDR is received on the deferred delivery date, not immediately upon sending.



CAUSE
The Message Transfer Agent (MTA) returns the message if the deferred delivery date is after the message timeout. The default message timeout period is seven days. When the deferred delivery date arrives, the MTA checks the message timeout value, and displays the NDR for this message based on that date, instead of delivering the message.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent

Please note that this fix must be applied to all Microsoft Exchange Server computers in the message path, as each MTA on each server evaluates the deferred delivery time and message time-out.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbbug kbfix kbqfe KB214682

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