Microsoft KB Archive/285374

= PUB2002: Transverse Page Size Setting Has No Effect When You Print to an Imagesetter Printer =

Article ID: 285374

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Publisher 2002 Standard Edition

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This article was previously published under Q285374





SYMPTOMS
When you print a publication to an MS Imagesetter printer by using the Letter.Transverse setting, the pages may not be printed across the roll (transverse mode) as you expect, but along the roll (longitudinal mode).



CAUSE
This behavior can occur if the printer driver uses a generic PostScript Printer Definition (PPD) file, and this PPD file does not support the specific features (such as resolution and paper size) of the printer, or other output device, that the job is being printed to.



RESOLUTION
To resolve this issue, install the Adobe PostScript Printer driver with the PPD file supplied by the manufacturer of the PostScript printer that you are using. To obtain the Adobe PostScript Printer driver, browse to the following Adobe Web site:

http://www.adobe.com/products/printerdrivers/main.html



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about how to obtain a PPD file for your printer, contact your hardware manufacturer, or search for an available PPD file at the following Adobe Web site:

http://www.adobe.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

