Microsoft KB Archive/253009

= Using CD-ROM During Ejection Sequence Causes Computer to Hang =

Article ID: 253009

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

-



This article was previously published under Q253009



SYMPTOMS
When you try to use your CD-ROM drive after you have initiated the ejection sequence for the drive, your computer may stop responding (hang).



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Time     Size      File name   Platform -  01/07/00   06:54p    61,488   Cdfs.sys    x86 01/07/00  06:53p   102,800   Cdfs.sys    Alpha



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB253009

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.