Microsoft KB Archive/815228

= XCON: Non-Delivery Report is Generated When You Send a Message to a Novell GroupWise Recipient Who Has a 32-Character Domain Name =

Article ID: 815228

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 4
 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
When you try to send a message to a Novell GroupWise recipient by using Microsoft Exchange Connector for Novell GroupWise, the message is returned as undeliverable.



CAUSE
This behavior may occur when you try to send a message to a Novell GroupWise recipient for whom one or more of the following is true:
 * The recipient address has a 32-character domain name part.
 * The recipient address has a 32-character post office part.
 * The recipient has a 256-character name.

This issue occurs because the code in Microsoft Exchange Connector for Novell GroupWise does not allocate space at the end of the addressing string. This causes the address to exceed the permitted character limit for a Novell GroupWise address. As a result, a non-delivery report (NDR) is generated when you send the message.



Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange Server 5.5 Service Pack 4 (SP4). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version              Size  File name

03-Mar-2003 10:59  5.5.2657.27       208,144  Ctreestd.dll 03-Mar-2003 11:00  5.5.2657.27        44,816  Dispatch.exe 03-Mar-2003 11:02  5.5.2657.27       106,256  Dxagwise.dll 03-Mar-2003 11:01  5.5.2657.27        59,152  Dxamex.dll 03-Mar-2003 11:01  5.5.2657.27        72,464  Dxanotes.dll 03-Mar-2003 11:12  5.5.2657.27        49,936  Dxasnads.dll 01-Oct-2002 12:57                  2,930,240  Eab.dxa 03-Mar-2003 11:00  5.5.2657.27       285,456  Exconmsg.dll 03-Mar-2003 11:03  5.5.2657.27        42,256  Gw2mex.exe 03-Mar-2003 11:02  5.5.2657.27       125,200  Gwhc.dll 03-Mar-2003 16:46  5.5.2657.27       400,144  Gwrouter.exe 03-Mar-2003 10:59  5.5.2657.27       178,448  Lscms.dll 03-Mar-2003 11:09  5.5.2657.27        19,216  Lsdiajcl.exe 03-Mar-2003 11:09  5.5.2657.27        68,880  Lsdiamex.exe 03-Mar-2003 11:09  5.5.2657.27        57,616  Lsdiavm.exe 03-Mar-2003 11:01  5.5.2657.27        31,504  Lsdxa.exe 03-Mar-2003 10:59  5.5.2657.27        22,800  Lsldew.dll 03-Mar-2003 11:09  5.5.2657.27        72,464  Lsmexdia.exe 03-Mar-2003 10:59  5.5.2657.27       153,360  Lsmexhc.dll 03-Mar-2003 10:59  5.5.2657.27       281,360  Lsmexif.dll 03-Mar-2003 11:01  5.5.2657.27        14,608  Lsmexin.exe 03-Mar-2003 11:02  5.5.2657.27        37,648  Lsmexnts.exe 03-Mar-2003 10:59  5.5.2657.27       212,240  Lsntshc.dll 03-Mar-2003 11:02  5.5.2657.27        48,912  Lsntsmex.exe 03-Mar-2003 11:06  5.5.2657.27        96,528  Lsqview.dll 03-Mar-2003 11:09  5.5.2657.27        22,800  Lsvmdia.exe 03-Mar-2003 11:08  5.5.2657.27       140,048  Lsvmhc.dll 03-Mar-2003 11:02  5.5.2657.27        52,496  Lsxfm.dll 03-Mar-2003 11:03  5.5.2657.27        34,064  Mex2gw.exe 03-Mar-2003 16:51  5.5.2657.27        72,976  Mlmignts.dll 03-Mar-2003 11:02  5.5.2657.27        15,120  Ntsperf.dll 03-Mar-2003 10:59  5.5.2657.27        16,656  Ntspxgen.dll 01-Oct-2002 12:57                  2,928,160  Psab.dxa



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



Microsoft Exchange Connector for Novell GroupWise permits the following maximum lengths for each part of the GroupWise address:
 * Domain name: 32 characters or less
 * Post Office name: 32 characters or less
 * User name: 256 characters or less

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbqfe kbfix kbbug KB815228

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