Microsoft KB Archive/257145

= Folders May Not Close in the Favorites Pane =

Article ID: 257145

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q257145



SYMPTOMS
When you use the keyboard to open multiple folders in the Favorites pane, the previous folders may not close.



CAUSE
This problem can occur if you are using the RIGHT ARROW key on the keyboard to open the folders.



RESOLUTION
To resolve this problem, double-click the folders to open the folders.



WORKAROUND
To work around this issue with the keyboard, select the folder you want to close, and then press the LEFT ARROW key on the keyboard to close the folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When you use the mouse to open and close folders in the Favorites pane, the previous folder closes correctly.

Keywords: kbui kbprb KB257145

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