Microsoft KB Archive/322687

= ZipNALL May Cause an Error Message in Windows XP =

Article ID: 322687

Article Last Modified on 5/14/2002

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

-



This article was previously published under Q322687



SYMPTOMS
When you try to use ZipNALL by Nile-X International, you may receive an error message that is similar to:

ZipNALL has encountered a problem and must be closed. We apologize for the inconvenience.

If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:

App name     App version  Module name   Module version  Offset - explorer.exe 6.0.2600.0   kernel32.dll  5.1.2600.0      0000d756



CAUSE
ZipNall version 4.33 is not completely compatible with Windows XP.



RESOLUTION
To resolve this issue, download and install the latest version of ZipNALL.



MORE INFORMATION
As of May 8, 2002, the latest version of ZipNALL is version 4.38. This version corrects problems running ZipNALL on Windows XP.

To obtain ZipNALL updates, visit the following Nile-X International Web site:

http://www.ZipNALL.com

For additional information about Nile-X International, visit the following Nile-X Web site:

http://www.ZipNALL.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Nile-X International, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB322687

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.