Microsoft KB Archive/193843

= Demand Dial Fails to Connect When Using Two-Way Authentication =

Article ID: 193843

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

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This article was previously published under Q193843



SYMPTOMS
When a Demand Dial Interface with "Use two-way authentication" enabled is initiated, you fail to connect and receive the following:

  Event ID   : 20111 Source    : Router Type      : Error Description: A Demand Dial connection to the remote interface %Name% on               port %Name% was successfully initiated but failed to                complete successfully because of the following error: The remote computer refused to be authenticated using the configured authentication protocol. The line has been disconnected.

Routing and RAS Administrator displays the following error message:

An error occurred while connecting the interface...

The remote computer refused to be authenticated using the configured

authentication protocol. The line has been disconnected.



STATUS
Microsoft has confirmed this to be a problem in the Routing and Remote Access Service for Windows NT Server version 4.0.

This problem has been corrected in the RRAS Upgrade for Windows NT Server 4.0 Hotfix Pack 3.0 or later. You can obtain this update from Microsoft's FTP site on the Internet at the following location:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP3/rras30-fix/



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

189594 RRAS Upgrade for WinNT Server 4.0 Hotfix Pack 3.0 Release Notes

Additional query words: ntrouter steel head steelhead rras

Keywords: kbprb KB193843

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