Microsoft KB Archive/307281

= Windows 2000 Terminal Server Hangs When You Close a Remote Connection =

Article ID: 307281

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q307281



SYMPTOMS
Your Windows 2000 Terminal Server may stop responding (hang) while you are closing a remote connection on a Microsoft Windows 98 or Microsoft Windows 95 share.



CAUSE
The problem can occur while the redirector is waiting on Multiplexing IDs (MIDS). This happens because the rdbss worker thread is waiting for the MIDS to be released, but the exchange that needs to be finalized is on the same worker thread work queue.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date       Version        Size     File name -  21-Feb-02  5.0.2195.4961  370,480  Mrxsmb.sys 05-Nov-01 5.0.2195.4595  131,824  Rdbss.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

Additional query words: kbBaseOS lock

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbnetwork kboswin2000fix kbhotfixserver KB307281

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