Microsoft KB Archive/305645

= PRJ2000: Error Message When You Use Web Browser to Connect to a Microsoft Project Central Database =

Article ID: 305645

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition

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This article was previously published under Q305645



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you attempt to connect to a Microsoft Project Central database by using a Web browser, you may receive an error message similar to the following:

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed.

HTTP Error 500-12 Application Restarting

Internet Information Services



CAUSE
This issue can be caused by anti-virus software scanning. When anti-virus software scans a Microsoft Internet Information Services (IIS) Web program such as Microsoft Project Central, IIS may behave as if the Global.asa file has been modified and thus restart the Web program. During this time, a client attempting to connect to the Microsoft Project Central database receives the error message described in the &quot;Symptoms&quot; section of this article.



RESOLUTION
To resolve this issue, configure the anti-virus program to exclude the Global.asa file from anti-virus scans.



MORE INFORMATION
For additional information about this issue, click the article numbers below to view the articles in the Microsoft Knowledge Base:

248013 Err Msg: HTTP Error 500-12 Application Restarting

236446 Err Msg: HTTP 1.1 Application Restarting

Keywords: kberrmsg kbprb KB305645

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