Microsoft KB Archive/914054

= Error message when you try to create a stub zone in a Domain Name System (DNS) server that is running Windows Server 2003: &quot;The zone cannot be created&quot; =

Article ID: 914054

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition

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SYMPTOMS
You try to create a stub zone in a Domain Name System (DNS) server that is running Microsoft Windows Server 2003.You click to select the To all Domain Controllers in the Active Directory Domain  check box in the New Zone Wizard dialog box. You may then receive the following error message:

The zone cannot be created. The request is not supported.

Note The term  is a placeholder for the domain name.



CAUSE
This issue occurs because the current domain functional level is not Windows Server 2003. You cannot store stub zones in the domain partition of the Active Directory database until you raise the domain functional level to Windows Server 2003.



RESOLUTION
To resolve this issue, raise the domain functional level to Windows Server 2003. To do this, follow these steps:
 * 1) Open Active Directory Domains and Trusts.
 * 2) In the console tree, right-click the domain for which you want to raise functionality, and then click Raise Domain Functional Level.
 * 3) In the Select an available domain functional level list, click Windows Server 2003, and then click Raise.

Note The following &quot;Workaround&quot; section describes how to store stub zones without raising the domain functional level to Windows Server 2003.



WORKAROUND
To work around this issue without raising the domain functional level to Windows Server 2003, use one of the following methods when you create a stub zone:
 * Click to select the To all DNS servers in the Active Directory Domain  check box in the New Zone Wizard dialog box to store stub zones in the DomainDNSZones application partition.
 * Click to select the To all DNS servers in the Active Directory Forest  check box in the New Zone Wizard dialog box to store stub zones in the ForestDNSZones application partition.



MORE INFORMATION
For more information about DNS zone replication in Active Directory, visit the following Web site:

http://technet2.microsoft.com/WindowsServer/en/Library/6c0515cf-1719-4bf4-a3c0-7e3514cef6581033.mspx

For more information about how to raise the domain functional level, visit the following Web site:

http://technet2.microsoft.com/WindowsServer/en/Library/5084a49d-20bd-43f0-815d-88052c9e2d461033.mspx

Keywords: kbtshoot kbprb KB914054

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