Microsoft KB Archive/827413

= An NDR message is delivered to an Exchange mailbox even though the mailbox size exceeds the Exchange 2000 Server quota size =

Article ID: 827413

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
The Microsoft Exchange administrator configures a Microsoft Exchange 2000 Server mailbox quota so that you do not receive mail when the mailbox size exceeds the quota size. However, a non-delivery report (NDR) message is still delivered to this mailbox even though the mailbox size exceeds the quota size.

For example, assume a situation where the Exchange 2000 Server mailbox has a quota size of 5 megabytes (MB). You send an e-mail message with a 10 MB attachment from this Exchange 2000 mailbox. This e-mail message is sent to a non-existent address that is located on a non-Exchange mail system.

In this situation, an NDR message with the 10 MB attachment is still delivered to the mailbox even though the mailbox size exceeds the quota size.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date         Time   Version            Size    File name --  24-Oct-2003  07:36  6.0.6526.0      3,915,776  Cdoex.dll 24-Oct-2003 07:21  6.0.6526.0        851,968  Davex.dll 24-Oct-2003 07:21  6.0.6526.0         53,248  Davexpc.dll 24-Oct-2003 07:10  6.0.6526.0        131,072  Drviis.dll 24-Oct-2003 07:10  6.0.6526.0        577,536  Dsaccess.dll 24-Oct-2003 07:31  6.0.6526.0        184,320  Dscmsg.dll 24-Oct-2003 07:51  6.0.6526.0        962,560  Emsmdb32.dll 24-Oct-2003 07:34  6.0.6526.0      2,179,072  Ese.dll 24-Oct-2003 07:34  6.0.6526.0         40,960  Eseperf.dll 08-Sep-2003 09:18                      6,991  Eseperf.hxx 24-Oct-2003 07:34                    391,634  Eseperf.ini 24-Oct-2003 07:36  6.0.6526.0      3,575,808  Excdo.dll 24-Oct-2003 07:10  6.0.6526.0         90,112  Eximap4.dll 24-Oct-2003 07:10  6.0.6526.0        262,144  Exmime.dll 23-Oct-2003 11:18  6.0.6526.0        176,128  Exnntp.dll 24-Oct-2003 07:21  6.0.6526.0        143,360  Exodbesh.dll 24-Oct-2003 07:21  6.0.6526.0         57,344  Exodbpc.dll 24-Oct-2003 07:21  6.0.6526.0        200,704  Exodbprx.dll 24-Oct-2003 07:21  6.0.6526.0      2,179,072  Exoledb.dll 24-Oct-2003 07:09  6.0.6526.0         81,920  Exosal.dll 24-Oct-2003 07:10  6.0.6526.0         32,768  Expop3.dll 24-Oct-2003 07:10  6.0.6526.0         32,768  Exproto.dll 24-Oct-2003 07:21  6.0.6526.0        307,200  Exprox.dll 23-Oct-2003 11:42  6.0.6526.0        143,360  Exschema.exe 24-Oct-2003 07:43  6.0.6526.0        315,392  Exsmtp.dll 23-Oct-2003 11:44  6.0.6526.0        675,840  Exwform.dll 24-Oct-2003 07:52  6.0.6526.0        180,224  Exwin32.dll 23-Oct-2003 11:42  6.0.6526.0         40,960  Febecfg.dll 24-Oct-2003 07:10  6.0.6526.0         32,768  Iisif.dll 24-Oct-2003 07:11  6.0.6526.0        135,168  Iisproto.dll 24-Oct-2003 07:11  6.0.6526.0         61,440  Imap4be.dll 24-Oct-2003 07:37  6.0.6526.0        319,488  Imap4evt.dll 23-Oct-2003 11:43  6.0.6526.0        126,976  Imap4fe.dll 24-Oct-2003 07:10  6.0.6526.0        126,976  Imap4svc.dll 24-Oct-2003 07:11  6.0.6526.0         40,960  Jcb.dll 24-Oct-2003 05:47  6.0.6526.0         49,152  Mdbevent.dll 24-Oct-2003 07:45  6.0.6526.0      2,285,568  Mdbmsg.dll 24-Oct-2003 05:47  6.0.6526.0         32,768  Mdbrole.dll 24-Oct-2003 07:51  6.0.6526.0        909,312  Mdbsz.dll 24-Oct-2003 07:11  6.0.6526.0         24,576  Mdbtask.dll 23-Oct-2003 11:18  6.0.6526.0        151,552  Nntpex.dll 24-Oct-2003 07:08  6.0.6526.0         94,208  Peexch50.dll 24-Oct-2003 07:09  6.0.6526.0        397,312  Phatcat.dll 24-Oct-2003 07:43  6.0.6526.0        507,904  Phatq.dll 24-Oct-2003 07:10  6.0.6526.0         36,864  Pop3be.dll 24-Oct-2003 07:37  6.0.6526.0        303,104  Pop3evt.dll 23-Oct-2003 11:44  6.0.6526.0         24,576  Pop3fe.dll 24-Oct-2003 07:09  6.0.6526.0         73,728  Pop3svc.dll 24-Oct-2003 07:37  6.0.6526.0        163,840  Protomsg.dll 24-Oct-2003 07:11  6.0.6526.0        532,480  Reapi.dll 24-Oct-2003 07:43  6.0.6526.0        311,296  Resvc.dll 24-Oct-2003 07:10  6.0.6526.0      4,661,248  Store.exe 23-Oct-2003 11:44  6.0.6526.0      3,735,552  Wmtemplates.dll Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbexchstore kbqfe kbfix kbexchange2000presp4fix kbbug kbpubtypekc KB827413

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