Microsoft KB Archive/233086

= Setup Hangs During Hardware Detection on HP Computer =

Article ID: 233086

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q233086



SYMPTOMS
When you are installing Windows 98 Second Edition, Setup may stop responding (hang) during the hardware detection portion of Setup.



CAUSE
This issue can occur on some Hewlett-Packard (HP) computers that support the Advanced Configuration and Power Interface (ACPI) specification.



RESOLUTION
To resolve this issue, contact Hewlett-Packard or download the latest BIOS update for your computer model from the following Hewlett-Packard Web site:

http://www.hp.com/cposupport/eschome.html

NOTE: To complete Setup before upgrading the BIOS to the latest version, you can disable the USB Root Hub and USB Host Controller in Device Manager. Setup should finish, but Universal Serial Bus (USB) support will be disabled.

For information about disabling devices in Device Manager, click Start, click Help, type device manager on the Index tab, and then double-click the "Disabling devices" topic.

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Additional query words: w98sesettop pavilion hp pavillion 6330 4440

Keywords: kbhardware kbprb kbsetup KB233086

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