Microsoft KB Archive/188032

= Err Msg: The Explorer.exe File Is Linked to Missing Export... =

Article ID: 188032

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Plus! 98 Standard Edition

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This article was previously published under Q188032



SYMPTOMS
When you attempt to open a compressed folder, the compressed folder may not open or you may receive the following error message:

Error Starting Program

The EXPLORER.EXE file is linked to missing export USER32.DLL:IsHungAppWindow.

If you click OK, you may receive the following error message:

A device attached to the system is not functioning.



CAUSE
This behavior can occur if a damaged or incorrect version of the Explorer.exe file is located in the same folder as the compressed folder.

NOTE: This behavior is more likely to occur if you configure the computer to dual-boot between Microsoft Windows 98 and Microsoft Windows NT version 4.0.



RESOLUTION
To resolve this issue, move the compressed folder into a different folder before you attempt to open it.

For information about how to move a folder, click Start, click Help, click the Index tab, type moving files, folders, and then click Display.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Plus! 98, version 1.0.

Additional query words: plus98 zip winnt

Keywords: kberrmsg kbprb KB188032

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