Microsoft KB Archive/843519

= FIX: The Analysis Services service may stop unexpectedly when you run a complex MDX query after you set the Cache Policy connection property to 7 =

Article ID: 843519

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft SQL Server 2000 Analysis Services

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Bug #: 14368 (Plato7x)

Bug #: 14332 (Plato7x)

Bug #: 23087 (Content Maintenance)



SYMPTOMS
When you connect to a Microsoft SQL Server 2000 Analysis Services server computer by setting the Cache Policy connection property to 7, and you try to run a complex Multidimensional Expressions (MDX) query to fetch the data from the Analysis Services database, the Analysis Services service may stop unexpectedly. Additionally, you may notice a stack dump file that is similar to the following:

034ddf54 0108e2d8 0879f160 7d260274 7d2602f4 msmdsrv!PNMapTable::ConstructMAPQuery+0x1fd [p:\plato\pn\pnmodel\pnmaptbl.cpp @ 777] 034ddf94 01060e3b 00000000 00712520 02726ea0 msmdsrv!PNMolapProcess::ExecQuery+0x30e [p:\plato\pn\pnmodel\pnmpr.cpp @ 254] 034df950 0103fafa 02726ea0 02723aa8 034df97c msmdsrv!PNPartitionArray::LoadDataSet+0x3b0 [p:\plato\pn\pnmodel\pnpart.cpp @ 3437] 034df980 01040414 02726ea0 02723aa8 034dfe0c msmdsrv!PNModel::LoadDataCache+0x182 [p:\plato\pn\pnmodel\pnmdlsn.cpp @ 889] 034df9c0 01038db6 02726ea0 02723aa8 034dfe0c msmdsrv!PNModel::SeizeDataCache+0x6c8 [p:\plato\pn\pnmodel\pnmdlsn.cpp @ 1747] 034df9e4 01039e83 02726ea0 02723aa8 000a0000 msmdsrv!PNModel::GetDataCache+0x23 [p:\plato\pn\pnmodel\pnmodel.cpp @ 4131] 034dfb8c 010cfc72 00000000 02726ea0 000a0000 msmdsrv!PNModel::AcquireDataCache+0x221 [p:\plato\pn\pnmodel\pnmodel.cpp @ 5040] 034dfe24 010c676c 0269437a 00000000 00000001 msmdsrv!PNContext::GetDataCache+0x3ae [p:\plato\pn\pncs\pnrequest.cpp @ 321] 034dfee4 010cdb2b 026942a8 000000d2 77f420c6 msmdsrv!PNContext::ProcessRequest+0x443 [p:\plato\pn\pncs\pncontxt.cpp @ 871] 034dff18 010c4475 000000ea 000d9638 007501cc msmdsrv!PNProtocol::ParseRequest+0x192 [p:\plato\pn\pncs\pnproto.cpp @ 304] 034dff5c 010c4066 02691ec8 00000000 002a8b18 msmdsrv!PNServer::WorkerThread+0x23c [p:\plato\pn\pncs\pnserver.cpp @ 2429] 034dff84 77bc91ed 02671f68 00000000 00000000 msmdsrv!PNServer_WorkerThread+0x3c [p:\plato\pn\pncs\pnserver.cpp @ 2139] 034dffb8 77e4a990 002a8bb0 00000000 00000000 msvcrt!_threadstartex+0x6f [d:\srv03rtm\base\crts\crtw32\startup\threadex.c @ 268] 034dffec 00000000 77bc917e 002a8bb0 00000000 kernel32!BaseThreadStart+0x34 [d:\srv03rtm\base\win32\client\support.c @ 533]



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 Analysis Services service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  06-Apr-2004  07:56                     18,800  Msmd.h   16-Jun-2004  06:49  8.0.953.0         221,760  Msmdcb80.dll 16-Jun-2004 06:49  8.0.0.953       4,063,808  Msmddo80.dll 16-Jun-2004 06:49  8.0.953.0       1,032,768  Msmdgd80.dll 16-Jun-2004 06:49  8.0.953.0         172,608  Msmdpump.dll 16-Jun-2004 05:51  8.0.953.0         446,524  Msmdsgn.rll 16-Jun-2004 06:49  8.0.0.953       9,642,564  Msmdsgn80.dll 16-Jun-2004 06:49  8.0.953.0       1,839,684  Msmdsrv.exe 16-Jun-2004 06:49  8.0.953.0       2,081,360  Msolap80.dll 16-Jun-2004 05:20  8.0.953.0         213,068  Msolap80.rll Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

