Microsoft KB Archive/831256

= MSBBN: Connectivity is lost when you turn off DHCP on your MN-700 base station =

Article ID: 831256

Article Last Modified on 2/5/2007

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APPLIES TO


 * Microsoft Broadband Networking Wireless Base Station MN-700

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SYMPTOMS
When you turn off Dynamic Host-Client Protocol (DHCP) on your Microsoft MN-700 wireless base station, your network computers with statically assigned Internet Protocol (IP) addresses may lose their connection to the Internet.



RESOLUTION
A new firmware is available that addresses this issue. To resolve this issue, update the firmware for your base station. To obtain and install this update, use one of the following methods.

Method 1: Use automatic updates
Configure your Broadband Network Utility to automatically check for updates. To do this, follow these steps:
 * 1) Start the Broadband Network Utility.
 * 2) On the Tools menu, click Options.
 * 3) Under Broadband Networking Update Service, click Automatically check for software updates, and then click OK.
 * 4) Follow the prompts to install the update when you are prompted to do so.

Method 2: Use the Broadband Network Utility
To update your firmware by using the Broadband Network Utility, follow these steps:
 * 1) Start the Broadband Network Utility.
 * 2) On the Help menu, click Check for updates online.
 * 3) Follow the instructions on the Microsoft Broadband Networking Web site to download and install the firmware update for your base station.

Method 3: Manually download and install the update
For additional information about how to download and install the update, click the following article number to view the article in the Microsoft Knowledge Base:

814445 MSBBN: How to update the firmware on your Microsoft Broadband Networking device



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

