Microsoft KB Archive/270017

= The “Disable Features Not Supported by Word 97&quot; option does not work in the Japanese version of Word 2000 =

Article ID: 270017

Article Last Modified on 12/1/2004

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q270017



Note The information in this article applies to the Japanese version of Microsoft Word 2000.



SYMPTOMS
When you save a Japanese Word 2000 document that contains features that are not supported by Word 97, you do not receive the following warning message as you expect:

Some of the features in this document aren't supported by Microsoft Word 97

Word saves the document with features that are not supported by Word 97.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



WORKAROUND
To work around this problem, follow these steps before you save your document:
 * 1) On the Tools menu, click Options.
 * 2) On the Save tab, click to clear the Disable features not supported by Word 97 check box. Then click OK.
 * 3) On the Tools menu, click Options.
 * 4) On the Save tab, click to select the Disable features not supported by Word 97 check box. Then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Microsoft Word 2000 Security Update: Macro Vulnerability.

Additional query words: word2000 wd2000 word2k wd2k disable word 97 wd97 problem aren t

Keywords: kbbug kbfix kbqfe KB270017

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