Microsoft KB Archive/321164

= XADM: You Cannot Administer KMS and the Event IDs 5258 and 5257 Are Logged =

Article ID: 321164

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q321164



SYMPTOMS
After you successfully install the Key Management Service (KMS) component, the KMS service starts without a problem. When you try to administer the KMS through the Exchange Administrator program by using the KMS administrator password, the following errors are logged in the Application log and access is denied:

Event ID: 5257

Source: MSexchangekms

Description: KMS has failed processing a request from KMS admin.

Event ID: 5258

Source: MSexchangekms

Description: KMS admin failed to get extended details.



RESOLUTION
To resolve this behavior, type the following password to access the KMS through the Exchange Administrator program:

password

Keywords: kberrmsg kbnofix kbprb KB321164

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