Microsoft KB Archive/840325

= You cannot cancel a print job that you sent to a Bluetooth printer in Windows XP =

Article ID: 840325

Article Last Modified on 6/6/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional

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SYMPTOMS
You may not be able to cancel a print job, and the print job may remain listed in the print queue. If you restart the computer, the print job is successfully removed from the print queue.



CAUSE
This problem may occur if your printer is connected to Windows through a Bluetooth Hardcopy Replacement Profile (HCRP) printer adapter.



RESOLUTION
To resolve this problem, install Microsoft Windows XP Service Pack 2 (SP2).

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was corrected in Microsoft Windows XP Service Pack 2 (SP2).

Additional query words: HCRP Bluetooth print monitor job delete cancel wireless winxpsp2 xpsp2

Keywords: kbtshoot kbbug kbprint kbenv kbprb kbdriver kbusb KB840325

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