Microsoft KB Archive/280930

= OL2002: Address Book Does Not Import Correctly from Eudora 5.0 to Outlook 2002 =

Article ID: 280930

Article Last Modified on 9/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q280930



SYMPTOMS
When Outlook 2002 automatically detects and imports a Eudora 5.0 address book into Outlook 2002, the address entries in Outlook are not correct.

This behavior also occurs if you manually import a Eudora 5.0 address book into Outlook 2002.



CAUSE
This behavior occurs because Eudora 5.0 is not compatible with Outlook 2002.



WORKAROUND
To work around this behavior, export the Eudora 5.0 address book to a standard format, for example Microsoft Excel or a comma-separated values (.csv) file, and then import the data to Outlook 2002.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact QUALCOMM, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbbug kbpending KB280930

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