Microsoft KB Archive/328038

= &quot;Installation Failed&quot; Error Message When You Try to Install Office Web Components =

Article ID: 328038

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Service Pack 1, when used with:
 * Microsoft Windows NT 4.0 Service Pack 6a

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This article was previously published under Q328038



SYMPTOMS
To display correctly, some Web pages may require the installation of the Office Web Components to Microsoft Internet Explorer. In this situation, a dialog box may be displayed, prompting you to install these controls automatically from a Microsoft Web site. However, when you try to download and install the controls, you may receive the following error message:

The Microsoft Office Web Installer requires administrative privileges in order to install necessary components. Installation failed.



CAUSE
This issue may occur if your user account is not an administrator of the local computer. This may also occur if you are logged on as a domain user who is an administrator on the local computer and who belongs to more than 24 global groups.



WORKAROUND
To work around this issue, use one of the following methods:
 * Temporarily log on to the computer by using a domain administrator account, and then install the Office Web Components.
 * Log on to the computer by using a local administrator account that does not belong to a large number of global groups.
 * Install the Office Web Components from the Office 2000 Service Release 1 (SR-1) CD-ROM.

Additional query words: OFF2000 OWC

Keywords: kberrmsg kbprb KB328038

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