Microsoft KB Archive/62937

Works: Screen Corruption with Genius Mouse

PSS ID Number: Q62937 Article last modified on 06-12-1996

1.00 1.05 2.00

MS-DOS

= SUMMARY =

Using the Genius mouse with a Genius mouse driver earlier than version 9.03 may cause screen corruption in Works 1.x and 2.0. The problem occurs mainly in graphics mode. The mouse driver causes blotching or darkening of letters on the screen and/or the menus, especially when using the scroll bar. The problem can also be very random.

To verify the problem, disable the mouse driver by typing Gmenu /0 at the prompt or boot from clean DOS (this will disable the mouse driver) and run Works in graphics mode to try and re-create the problem.

If there is no further screen corruption, a new mouse driver is needed. The mouse driver version 9.03 can be obtained from Genius Technical Support in the U.S. by calling (714) 923-2417.

Reference(s):

KYE International, Genius Mouse Support, (714) 923-2417, (verified 2/14/91).

KBCategory: kbother KBSubcategory: dworkskb Additional reference words:

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================================================================ Copyright Microsoft Corporation 1996.