Microsoft KB Archive/112596

PPT4: May Be Necessary to Run _Msrstrt.exe After Setup

PSS ID Number: Q112596 Article last modified on 05-16-1998

windows:4.0,4.0a

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for Windows, versions 4.0 and 4.0a == 

= SUMMARY =

When you run the Setup program for Microsoft PowerPoint, you may receive the following message when the setup process is complete:

Setup is not yet complete. You need to exit Windows and run the following application from DOS and then restart Windows:

C:\WINDOWS\_MSRSTRT.EXE After restarting Windows, Setup will be complete.

You may also receive the message:

Microsoft PowerPoint 4.0 Setup was not completed successfully.

If you receive both of these messages, you should exit Microsoft Windows at the next available opportunity and run the _Msrstrt.exe application, which is located in your Windows directory.

Until you do this, you may have problems running PowerPoint.

This message normally appears only when you do not choose the option to restart Windows when asked by the Setup program.

= MORE INFORMATION =

The _Msrstrt.exe application is designed to replace/remove components of Microsoft PowerPoint version 4.0 that may be in use by the operating system. Files that are in use by Microsoft Windows cannot be replaced or removed while Windows is running. It is therefore necessary to exit Microsoft Windows to accomplish this task. Running _Msrstrt.exe from MS-DOS will replace/remove the proper files. Once you have run _Msrstrt.exe, you can restart Microsoft Windows.

In this case, the message that states that the setup was not completed successfully is correct only with respect to components that could not be replaced or removed. Running _Msrstrt.exe will complete the Setup process.

= Additional query words: 4.00 4.00a install restart powerpt =

Keywords : kbsetup Version : windows:4.0,4.0a Platform : WINDOWS Hardware : x86 Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.