Microsoft KB Archive/900090

= Print spooling operation in Windows Server 2003-based Terminal Services (TS) computer is slow when Remote Desktop Connection thin clients use printer redirection =

Article ID: 900090

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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SYMPTOMS
The print spooling operation on a Microsoft Windows Server 2003-based Terminal Services (TS) computer may be slow if a thin client, such as a Microsoft Windows CE-based computer, redirects the local printers.

Note You do not experience this problem on a fat client. An example of a fat client is a Microsoft Windows XP-based computer.



CAUSE
This problem occurs if one of the locally attached printer devices is experiencing an error condition. The error condition then blocks all other jobs from acquiring the necessary file control block (FCB). The error condition also prevents all redirected printers from sending jobs to the thin clients.

The print spooling operation resumes at typical speed as soon as the error condition on the printer device is resolved.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must have Windows Server 2003 Service Pack 1 (SP1) installed.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003presp2fix kbwinserv2003sp2fix KB900090

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