Microsoft KB Archive/275732

= Customers, Campaigns, and Campaign Items Still Appear After You Delete Them =

Article ID: 275732

Article Last Modified on 10/24/2003

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q275732



SUMMARY
In a filtered view in the Campaign Manager, customers, campaigns, and campaign items may still appear after you delete them.



MORE INFORMATION
For more information, see the Commerce Server documentation. The following related abstract is from the Online Help:

Deleting and Restoring Campaigns

You can delete customers, campaigns, or campaign items from Campaign Manager when they are no longer required. The Campaign Manager module is organized hierarchically by customer, campaign, and campaign items. When you delete customers, campaigns, or campaign items, you should delete down the hierarchical tree. For example, if you delete a customer, the campaigns and campaign items for that customer are deleted as well. When you restore campaign items, you should restore up the hierarchical tree. For example, if you restore a campaign item, you must ensure that that the subordinate campaign and customer records are restored as well.

When you delete a customer, the customer is archived along with the campaigns and campaign items. After a customer, campaign, or campaign item is deleted, you can restore them using Campaign Manager.

Additional query words: cs2k com2k plutonium

Keywords: kbinfo KB275732

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