Microsoft KB Archive/89841

PUB: Publisher May Not Install with Virus Protection Software

= PUB: Publisher May Not Install with Virus Protection Software =

Q89841
The information in this article applies to:

- Microsoft Publisher, versions 1.0, 1.0a, 2.0, 2.0a - Microsoft Publisher for Windows 95, version 3.0 - Microsoft Publisher 97

SYMPTOMS

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If a you try to install Publisher to a standalone computer that has resident virus protection software installed, you may receive the following message at the end of the setup:

Installation could not be completed, please check the available Hard Drive space or there is an error in updating a file.

CAUSE

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This is due to the bootstrapper (Setup.exe) trying to write to an area protected by the resident virus protection software.

RESOLUTION

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To successfully install Publisher, exit the virus protection program and then rerun Setup.

Additional query words: 1.00 1.10 installation virus mspub 1.00a 2.00 2.00a 3.00 pub3 pub4 pub95 pub97