Microsoft KB Archive/188990

= Application Exception in Snamanag!CSISend =

Article ID: 188990

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 3.0 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 3
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0

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This article was previously published under Q188990



SYMPTOMS
The SNA Server Manage Agent service (MngAgent.exe) may generate an application exception when stopping an LU. When this problem occurs, the Windows NT Application Event Log contains a message similar to the following:   Event ID: 624 Source: SNA Server Description: Creating dump file C:\SNA\traces\snadump.log for mngagent.exe. If Drwtsn32.exe is the default debugger on the Windows NT Server computer that is running SNA Server, an entry similar to the following will be included in the Drwtsn32.log in the Windows NT directory:

  Application exception occurred: App: exe\mngagent.dbg (pid=250) When: 5/20/1998 @ 8:18:57.93 Exception number: c0000005 (access violation)

(...)  function: CSISend

614846d6 50              push    eax 614846d7 ff1588104861 ds:61481088=77f02df5 call   dword ptr [_imp__LocalLock (61481088)]          614846dd 8b542414         mov     edx,[esp+0x14] ss:035de73b=???????? 614846e1 8b5204          mov     edx,[edx+0x4] ds:05873cd2=???????? 614846e4 66897204        mov     [edx+0x4],si ds:05873cd3=???? 614846e8 8b4d0c          mov     ecx,[ebp+0xc] ss:01508676=???????? 614846eb 8bf0            mov     esi,eax 614846ed 8bc1            mov     eax,ecx 614846ef 8d7a09          lea     edi,[edx+0x9] ds:05873cd2=???????? 614846f2 c1e902          shr     ecx,0x2

FAULT -<614846f5 f3a5           rep  movsd ds:00114000=????????

es:044552e5=0004001a 614846f7 8bc8            mov     ecx,eax 614846f9 83e103          and     ecx,0x3 614846fc f3a4            rep     movsb ds:00114000=?? es:044552e5=1a 614846fe 668b4d0c        mov     cx,[ebp+0xc] ss:01508677=???? 61484702 66894a06        mov     [edx+0x6],cx ds:05873cd3=???? 61484706 8b5508          mov     edx,[ebp+0x8] ss:01508676=???????? 61484709 52              push    edx 6148470a ff1560104861 ds:61481060=77f02d13 call   dword ptr [_imp__LocalUnlock (61481060)]          61484710 8a4322           mov     al,[ebx+0x22] ds:0150a0d6=?? 61484713 8d4c2424        lea     ecx,[esp+0x24] ss:035de73b=???????? 61484717 fec0            inc     al


 * < Stack Back Trace >*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 021bfd4c 6148452f 000eb6d0 000e9c70 00113ffc 000eb6d0 snamanag!CSISend (FPO: [EBP 0x000eb6d0] [2,3,4]) 021bfd60 61481996 000eb6d0 07087fff 0000050a 00113ff0 snamanag!CSIPreQueue (FPO: [9,0,2]) 021bff38 60b0530c 040805c4 00252d00 00000004 6098a984 snamanag!SNAStopService (FPO: [EBP 0xffffffff] [1,104,4]) 021bff48 6098a984 021bff58 00252d00 002bf670 0000064e mngsna!CDispLUServe::OnCommand (FPO: [1,1,1]) 021bff64 6098a84d 77e71b04 6098a800 77e719c8 60b045fb mngbase!CNotifyQueue::Dispatch (FPO: [0,4,1]) 021bff74 60b045fb ffffffff 7ffdf000 0111ffb8 021bffec mngbase!CNotifyQueue::ProcessWait (FPO: [1,0,3]) 021bffb8 77f04f2c 00000000 7ffdf000 0111ffb8 00000000 mngsna!DoMngSna (FPO: [EBP 0x7ffdf000] [1,11,4]) 7ffdf000 ffffffff 01000000 000805c0 00020000 00000000 kernel32!lstrcmpiW 00010000 0050004d 00540055 00520045 0041004e 0045004d rpcrt4!



SNA Server 3.0
To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack

SNA Server 4.0
This problem was corrected in the latest Microsoft SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

  S E R V P A C K



STATUS
Microsoft has confirmed that this is a problem in SNA Server versions 3.0, 3.0 SP1, 3.0 SP2, 3.0 SP3, 4.0, and 4.0 SP1. This problem was first corrected in SNA Server 3.0 Service Pack 4.

Keywords: kbbug kbfix KB188990

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