Microsoft KB Archive/311982

= Disk I/O Error Occurs When You Start Setup from the Installation CD-ROM or a Floppy Disk =

Article ID: 311982

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q311982



SYMPTOMS
When you start setup either from the Windows 2000 installation CD-ROM or from a floppy disk, you may receive the following error message:

Disk I/O error: Status=00008001

Failed to arcread the boot partition to check for a disk signature



CAUSE
This issue can occur if an IDE Zip drive is installed on the primary IDE channel as the master.



RESOLUTION
To resolve this issue, physically disconnect or remove the Zip drive during setup. When setup finishes, you can reconnect the Zip drive.

Keywords: kberrmsg kbprb kbsetup KB311982

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