Microsoft KB Archive/133190

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Cannot Upgrade to MS Client for NetWare When Running User.com

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Q133190

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you upgrade to Windows 95, the Novell NetWare workstation shell is not upgraded to the Microsoft Client for NetWare Networks on a computer running LANDesk Manager.

CAUSE
Windows 95 does not upgrade the NetWare shell if Setup detects that LANDesk Manager's User.com tool is running.

RESOLUTION
Either use the real-mode NetWare client to run User.com, or remove User.com from the Autoexec.bat file, restart the computer, and install the Microsoft Client for NetWare Networks.

STATUS
This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95.

MORE INFORMATION
LANDesk Manager's User.com requires the network to be started before it can be loaded into memory.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.