Microsoft KB Archive/311254

= &quot;Msmsgs Caused an Invalid Page Fault in Kernel32.dll&quot; Error Message Occurs When You Start Internet Explorer =

Article ID: 311254

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q311254



SYMPTOMS
When you start Microsoft Internet Explorer, you may receive the following error message:

Msmsgs has caused an Invalid Page Fault in Kernel32.dll.



CAUSE
This issue can occur if you have an older version of MSN Instant Messenger installed on your computer.



RESOLUTION
To resolve this issue:  Click Start, point to Settings, and then click Add/Remove Programs. Click the Install/Uninstall tab, and then click MSN Messenger Service. Click Add/Remove, and then click Yes. Click OK. Start Internet Explorer, and then connect to the following MSN Web site:

http://messenger.msn.com/

 Click Download Now.</li> Click Run this program from its current location.</li> When the download process is complete, read the information that is provided, and then click Yes.</li></ol>

Additional query words: wmehemnov w98hemnov

Keywords: kberrmsg kbinvalidpagefault kbprb KB311254

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