Microsoft KB Archive/222997

= XADM: Importing a Large CSV Hangs and Eventually Consumes All Memory =

Article ID: 222997

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q222997





SYMPTOMS
DAPI batch import may stop responding (hang) or take a long time to complete and the computer may eventually run out of virtual memory space.



CAUSE
The import routines that check for modified values did not register the fact that previous values had already been checked. This caused an exponential growth in the number of passes (and memory allocation) made during the import.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Administrator Program



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.0.

Keywords: kbhotfixserver kbqfe kbbug kbexchange500presp3fix kbfix kbqfe KB222997

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