Microsoft KB Archive/60620

Star Micronics XB-2410/15 and XR-1000/1500 Do Not Print Color

PSS ID Number: Q60620 Article last modified on 06-12-1996

2.00

MS-DOS

= SUMMARY =

The Star Micronics XB-2410, XB-2415, XR-1000, and XR-1500 printers require a separate color option module to print in color. Even with this option installed, these printers will automatically default to black-only printing if the color ribbon is not installed when the printer is turned on.

= MORE INFORMATION =

Use the following procedure to properly set up the printer for color printing under Works:


 * 1) Make sure that the “Model:” field in Print Printer Setup is set to the color model.
 * 2) Turn the printer off.
 * 3) Make sure that the color option module is correctly installed. (Please refer to the instruction booklet that is included with the color option for the printer.)
 * 4) Install the color ribbon and make sure that it is securely in place.
 * 5) Turn the printer on. If everything is installed correctly, the printer will beep, the head will reposition itself, and the online button will come on. (If anything blinks, something is installed incorrectly.)

KBCategory: kbprint KBSubcategory: dworkskb Additional reference words:

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================================================================ Copyright Microsoft Corporation 1996.