Microsoft KB Archive/820369

= MAPIAddress and MAPIResolveName Do Not Return Names for Distribution Lists When Outlook Express Is Your Default E-Mail Client =

Article ID: 820369

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Outlook Express 6.0
 * Microsoft Outlook Express 6.0

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SYMPTOMS
You can programmatically use the Simple MAPI calls MAPIAddress or MAPIResolveName to display the Outlook Address Book so that you can select recipients. When you do so, if Outlook Express is set as your default e-mail client, and you select a distribution list as a recipient, user names may not appear. When you run the program code in a debugger, you may discover that the returned lpszAddress attribute of the MAPIRecipDesc structure contains garbage characters instead of the expected e-mail address or empty (NULL) string.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time      Version        Size       File name --  11-Jun-2003  12:15:58  6.0.2800.1209  1,175,040  Msoe.dll



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.



MORE INFORMATION
For more information about how to change your default e-mail client, click the following article number to view the article in the Microsoft Knowledge Base:

196257 How to change your default e-mail client in Outlook

Keywords: kbhotfixserver kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB820369

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