Microsoft KB Archive/176957

= Error Message: ActiveSync Not Responding on the Desktop Computer =

Article ID: 176957

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q176957



SYMPTOMS
When you run ActiveSync on your Handheld PC (H/PC), you may receive the following error message:

ActiveSync not responding on the desktop computer.



CAUSE
This behavior can occur if Syncmgr.exe is not running on your desktop computer.



RESOLUTION
To resolve this behavior, start the Syncmgr program. To do so, use the following steps:
 * 1) On your desktop computer, click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type syncmgr.exe, and then click Find Now.
 * 3) In the list of found files, double-click the Syncmgr.exe file, and then close the Find dialog box.

Keywords: kberrmsg kbenv KB176957

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