Microsoft KB Archive/137505

= IBM 16/4 Auto Token Ring Adapter Driver Causes Event ID 7000 =

Article ID: 137505

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q137505



SYMPTOMS
After you install the IBM 16/4 Auto Token Ring ISA network interface card (NIC) driver in Windows NT 3.51, the following system event message appears in Event Viewer:

Event ID: 7000

Source: Service control manager

Type: Error

Description: The IBM Auto 16/4 Token-Ring ISA Adapter service failed to start due to the following error: A Device attached to the system is not functioning.

After the Event ID 7000 appears the following event error is entered into the system log of the event viewer:

Event ID: 5003

Source: IBMTOK4

Type: Error

Description: IBMTOK41: could not find an adapter.



CAUSE
The OEMSETUP.INF file for the NIC driver (IBMTOK4.SYS) is not adding a required value in the Windows NT registry properly. The OEMSETUP.INF and IBMTOK4.SYS files are located on the following directory on the Windows NT 3.5 CD-ROM disc:

\DRVLIB\NETCARD\X86\IBMTOK4



RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.


 * 1) Run Registry Editor (REGEDT32.EXE).
 * 2) From the HKEY_LOCAL_MACHINE subtree, go to the following key:

\SYSTEM\CurrentControlSet\Services\IbmTok41\Parameters
 * 1) Select the Parameters key.
 * 2) From the Edit menu, select Add Value.
 * 3) Add the following:

Value Name: BusNumber

Data Type: REG_DWORD

Data: 0
 * 1) Choose OK and quit Registry Editor.
 * 2) Shutdown and restart Windows NT.

Additional query words: prodnt cd

Keywords: KB137505

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