Microsoft KB Archive/212283

= WD2000: Envelope Feed Method Displayed Incorrectly =

Article ID: 212283

Article Last Modified on 9/7/2001

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q212283





SYMPTOMS
When you use Envelopes and Labels on the Tools menu, the Envelopes tab may show an incorrect envelope feed method.



CAUSE
This problem has been reported to occur with several Hewlett-Packard (HP) DeskJet Printer drivers.



WORKAROUND
To work around this problem, select the proper orientation for the envelope feed method. To do this, follow these steps:
 * 1) On the Tools menu, click Envelopes and Labels.
 * 2) Click the Envelopes tab, and then click Options.
 * 3) Click the Printing Options tab.
 * 4) Under the Feed method section, click the method for your DeskJet printer, and then click OK.

You may need to select the Clockwise rotation check box, depending on the printer and printer driver version you are using.

Make sure you have the most current version of the printer driver installed.



MORE INFORMATION
For additional information about how to permanently change your envelope orientation, click the article number below to view the article in the Microsoft Knowledge Base:

212130 WD2000: Envelope Address Positions Not Retained Between Word Documents

Additional query words: position angle upsidedown wrong direction hp hpdj dj500 dj550c dj510 dj560 dj1200c

Keywords: kbnofix kbprint kbprb kb3rdparty KB212283

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