Microsoft KB Archive/189434

= WD2000: Envelope Command Fails to Pick Up Merge Address Fields =

Article ID: 189434

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q189434





SYMPTOMS
If you create a mail merge main document and then click Envelopes and Labels on the Tools menu, the Envelope tab does not pick up some or all of the merge fields, even if they are selected.



CAUSE
There is a limit to the number of characters that the Delivery address box can support. If the address that the Envelope feature is trying to read has too many characters, the Delivery address box appears blank or does not display all of the address lines.

For additional information about the rules that Word uses to search for an address, click the article number below to view the article in the Microsoft Knowledge Base:

212042 WD2000: Word Does Not Propose Correct "Address To"



WORKAROUND
To work around this problem, use one of the following methods.

Method 1: Shorten Length of Fields
Shorten the length of the mail merge fields.

Method 2: Add Envelope to Document
Add the envelope to the mail merge main document, and then copy and paste the address print merge fields from the document to the envelope, or use the Insert Merge Field button to add the address merge fields to the envelope.

Method 3: Directly Insert Fields
In the Envelopes and Labels dialog box, press CTRL+F9 to insert the field braces, and then type the field names.

Method 4: Copy and Paste Address Fields

 * 1) In your mail merge main document, select the fields that you want on the envelope.
 * 2) Press CTRL+C to copy the selected text.
 * 3) On the Tools menu, click Envelopes and Labels.
 * 4) On the Envelopes tab, place the insertion point in the Delivery address box, and then press CTRL+V.

Additional query words: wd2000 mailmerge

Keywords: kbprb kbpending KB189434

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