Microsoft KB Archive/928183

= Error message when you try to create a new Zune tag: &quot;Zune tag is invalid&quot; =

Article ID: 928183

Article Last Modified on 9/20/2007

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APPLIES TO


 * Zune Live
 * Zune software

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SYMPTOMS
When you try to create a new Zune Tag, you receive the following error message:

Zune tag is invalid



CAUSE
The requested Zune tag starts with a number or contains an offensive word. Zune tags cannot start with a number, cannot contain the word “Zune,” and cannot contain offensive words. Additionally, if you try to use a non-United States Xbox Gamertag to create your Zune Tag, you receive a message that states that your Zune Tag is invalid.



THINGS TO TRY

 * 1) When you try to create a Zune tag, make sure that the tag does not start with a number, does not contain the word “Zune,” does not contain curse words or other words that may be offensive to other users. Also verify that the customer is using a United States Xbox Gamertag (if applicable).

Keywords: kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB928183

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