Microsoft KB Archive/180040

= OL98: (CW) Permissions Button Unavailable on Delegates Tab =

Article ID: 180040

Article Last Modified on 8/4/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q180040





SYMPTOMS
When you attempt to create Delegate Access Permissions in Microsoft Outlook 98 the Permissions button is unavailable.



CAUSE
The Permissions button is unavailable if your e-mail delivery is set to a personal folder instead of a Mailbox on the Microsoft Exchange Server.



RESOLUTION
Change the Delivery location to your Mailbox by following these steps:
 * 1) On the Tools menu, click Services.
 * 2) Click the Delivery tab and under "Deliver new mail to following location," click to select your Mailbox, then click OK.
 * 3) On the Tools menu, click Options, and then click the Delegates tab.
 * 4) Click Add, then select a user from the Global Address List and click OK.



MORE INFORMATION
With any Delegate Access permission, a user has send-on-behalf-of permission. This means that as a delegate a user can add the From field on the View menu to e-mail messages, and then send the messages on the manager's behalf. Messages sent this way contain both the manager's and delegate's names. Message recipients see the manager's name in the Sent On Behalf Of field and the delegate's name in the From field. The Delegate Access feature is only available with Microsoft Exchange Server.

Additional query words: rights grayed grey available dimmed missing

Keywords: kbprb KB180040

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