Microsoft KB Archive/244376

= Keyring Help File Not Found When You Select 'Help Topics' from Key Manager Help Menu =

Article ID: 244376

Article Last Modified on 8/5/2000

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q244376



SYMPTOMS
On a computer that is running Windows 2000, when you attempt to access Help for Key Manager from the Site Server Management Console, you may receive the following error message:

Windows Help

Cannot find the c:\WINNT\help\iis\winhelp\keyring.hlp file. Do you want to try to find this file yourself?



CAUSE
The help file location changed in Windows 2000.



RESOLUTION
Click Yes in the error message dialog box and browse to search the following location:

%systemroot%winnt\system32\inetsrv

Then select and open Keyring.hlp. Key Manager will remember the location of the Help file from this point forward.



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0.

Keywords: kbnofix kbprb KB244376

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