Microsoft KB Archive/196634

= OL2000: Error Message: Unable to Load NXPEXT32.DLL =

Article ID: 196634

Article Last Modified on 10/9/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q196634





SYMPTOMS
The first time you open a new message, forward a message, or reply to a message, you may receive the following error message:

The add-in "NXPEXT32.DLL" could not be installed or loaded. Unable to load "NXPEXT32.DLL". You may be out of memory, out of system resources, or missing a .dll file.

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Cannot load NXPECT.dll. Either out of memory or system resources or the file is missing.



CAUSE
There are two potential causes for this error message:
 * You removed Netscape Navigator version 2.0x or 3.0x from your computer, but did not remove the reference to it in the Outlook Add-in Manager.
 * You deleted the file, Nxpext32.dll, from your Windows\System folder.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Start Outlook.
 * 2) On the Tools menu, click Options to open the Options dialog box.
 * 3) In the Options dialog box, click the Other tab.
 * 4) Click Advanced Options.
 * 5) Click Add-in Manager to open the Add-in dialog box.
 * 6) In the Add-in list, click to clear the Netscape Navigator check box. This check box may also be displayed as the Netscape Extensions check box.
 * 7) Click OK three times to close all of the open dialog boxes.

The Nxpext32.dll file is a Netscape Navigator version 2.0 or 3.0 file. Add/Remove Programs in Control Panel removes all of the references to this file in the Windows Registry; however references remain in the Add-in Manager in Outlook.

Additional query words: browser Internet web pop mail NXPECT32.DLL

Keywords: kberrmsg kbhowto kbprb KB196634

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