Microsoft KB Archive/306486

= Error Message When You Browse the Web: The Page Cannot Be Displayed =

PSS ID Number: 306486

Article Last Modified on 10/23/2002

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The information in this article applies to:


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98

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This article was previously published under Q306486



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you try to browse the Web, you may be unable to connect to the Web page that you want, in which case you receive the following error message:

The page cannot be displayed.



CAUSE
This behavior may occur if the Netsetter program is installed on your computer.



RESOLUTION
To work around this issue, follow these steps:
 * 1) Click Start, and then click Shutdown.
 * 2) Click Restart in MS-DOS mode, and then click OK.
 * 3) At the command prompt, type scanreg /restore, and then press ENTER.
 * 4) Use the UP ARROW and DOWN ARROW keys to select the last file saved before Netsetter was installed.
 * 5) Press the R key.
 * 6) When prompted to restart, press ENTER.
 * 7) If you cannot restore the registry to a date before NetSetter/MarketScore was installed, you may have to uninstall the program by using the included uninstall utility.
 * 8) To bring up an MS-DOS command window, click Start, click Run, and then type command.
 * 9) At the command prompt, type CD \\system to change to the C:\\System directory, where  represents the directory where Windows is installed.
 * 10) For Windows 98, Windows 98 Second Edition, and Windows Millenium Edition (Me), type nscheck /uninstall.

For Windows 2000 and Windows XP type nscheck -uninstall.
 * 1) You may receive the following message: &quot;NSCHECK uninstall successful.&quot;

The proxy information that was previously stored in the connection settings is now gone and connectivity is restored.



MORE INFORMATION
For more information about Netsetter, vist the following Marketscore Web site:

http://www.marketscore.com

NOTE: Netsetter has changed its name to Marketscore.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbprb KB306486

Technology: kbWin98 kbWin98SE kbWin98search kbWin98SEsearch

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