Microsoft KB Archive/85656

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HP ThinkJet Is Missing Euro FanFold Paper Size

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Q85656

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
The Microsoft Windows version 3.1 Hewlett-Packard (HP) ThinkJet (2225 C-D) printer driver version 1.0 is missing the paper size Euro FanFold (250 x 340 mm), which is a common size for the HP ThinkJet printer. As a result you may notice your top and bottom margins rolling or creeping.

WORKAROUND
If you notice the top and bottom margins rolling or creeping, you may need to adjust the following dip switch. The ThinkJet has eight switches from left to right.

  Switch 4 UP     12-inch paper Switch 4 DOWN  11-inch paper

STATUS
Microsoft has confirmed this to be a problem in THINKJET.DRV version 1.0. We are researching this problem and will post new information here as it becomes available.

Additional query words: 3.10 3.11

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311