Microsoft KB Archive/219270

= OLEXP: Outlook Express Hangs After Sorting by From or Subject Column =

Article ID: 219270

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0

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This article was previously published under Q219270



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
Outlook Express may stop responding (hang) after you sort by the From or Subject column and then press any key.



CAUSE
This problem can occur if the last message in the list is selected and there is no corresponding message sender or message subject that begins with the letter you pressed.



RESOLUTION
To work around this behavior, make sure that any message other than the last message in the list is selected before pressing the key.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb KB219270

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