Microsoft KB Archive/329525

= WD2000: Word Problems with Lines That Are Made Up of Repeated Non-Alphanumeric Characters After a Tab Stop =

Article ID: 329525

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q329525



SYMPTOMS
When you create lines in your Word document that are made up of repeated non-alphanumeric characters, Word may quit unexpectedly. You may receive an error message that is similar to one of the following:

WINWORD.exe has generated errors and will be closed by Windows. You will need to restart the program. An error log is being created.

Microsoft Word for Windows has encountered a problem and needs to close. We are sorry for the inconvenience.



CAUSE
This problem may occur if all the following conditions exist:
 * You create the line after a tab stop.
 * You create the line by pressing the SHIFT key in combination with a non-alphanumeric key. For example, SHIFT+*, or SHIFT+_.
 * The line that you create wraps to the next line in the document.

Word incorrectly handles the way in which lines that are made up of repeated non-alphanumeric characters wrap to the next line in a document.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Date        Time   Size       File name

07-Nov-2002 16:20      2,962  Readme.txt 07-Nov-2002 16:05  3,667,096  Winword.msp 07-Nov-2002 16:41  4,684,436  Winword_admin.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version     Size       File name -- 01-Nov-2002 13:15  9.0.0.7031  8,826,932  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB329525

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