Microsoft KB Archive/127961

= PC WRmt: Err Msg: Occurred Preventing Complete Installation... =

Article ID: 127961

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Remote 3.2

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This article was previously published under Q127961



SYMPTOMS
When you install version 3.2 of Microsoft Mail Remote for Windows on a system that already contains version 3.2 of Microsoft Mail for Windows, you may receive the following error near the end of setup before you are asked to provide a data disk:

An error occurred preventing complete installation of MS Mail

Setup does not complete, and it has placed a MSMAILPV.INI file in the \WINDOWS directory.

The MSMAILPV.INI searches for a file called FILES.INI in the following directories:

\WINDOWS\MSMAIL \MSRMT

\WINDOWS\MSMAIL \MSMAIL

FILES.INI is used to provide transport information.



RESOLUTION
 Backup the MSMAILPV.INI file. Add the following to the [Transport] section of the MSMAILPV.INI file:

MSRMT=Microsoft Mail Remote

Save the file. Execute MAILDRV.EXE in the Microsoft Mail Remote installation directory. Select Microsoft Mail Remote in the Installed Mail Drivers Section of the Mail System Selector dialog box. Select the Set As Current Mail Driver button, or double-click the Microsoft Mail Remote driver.

The setup should complete normally.

Additional query words: 3.00

Keywords: KB127961

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