Microsoft KB Archive/931105

= Error message when you try to install the SoftGrid Virtual Application Server: &quot;The installation program encountered an error while attempting to execute a database statement&quot; =

Article ID: 931105

Article Last Modified on 3/13/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to install the SoftGrid Virtual Application Server, you receive the following error message:

The installation program encountered an error while attempting to execute a database statement. Windows NT user or group {group_name} not found. Check the name again.



CAUSE
This problem occurs if the instance of Microsoft SQL Server is not in a trusted Microsoft Windows domain or is not in the same Windows domain as the SoftGrid Virtual Application Server. 

RESOLUTION
To resolve this problem, move the instance of SQL Server to a trusted Windows domain or to the same Windows domain as the SoftGrid Virtual Application Server.

Keywords: kbexpertiseinter kbtshoot KB931105

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