Microsoft KB Archive/112902

= PC Gen: Err Msg: Notice 34 Could Not Access Log...File =

Article ID: 112902

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 2.1e
 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.0b
 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q112902



SYMPTOMS
Under versions 2.1x, 3.0, 3.0a and 3.2 of Microsoft Mail for PC Networks, when you log into the MS-DOS client, the following error message appears:

Notice 34

Could Not Access Log Information File



CAUSE
This error may have been caused by corruption in any of the following files:

ACCESS.GLB

ACCESS2.GLB

ACCESS3.GLB

ACCESS.GLB, ACCESS2.GLB, and ACCESS3.GLB can be checked for corruption by dividing them by the following figures:

ACCESS.GLB divide by 586

ACCESS2.GLB divide by 69

ACCESS3.GLB divide by 512

If these files do not divide evenly, there is a good chance they are corrupted.



RESOLUTION
If a backup exists restore the following files:

ACCESS.GLB

ACCESS2.GLB

ACCESS3.GLB

ADMIN.NME

ADMINSHD.NME

ADMIN.GRP

ADMINSHD.GRP

These files should all be restored from the most recent, valid backup. Should users have been added to the mail system since the time of this backup, these users will have to be redefined after the restoration. MS-DOS client users should make an archive of their mail folders and Inbox, prior to the restoration, which can be restored upon recreation of the mailbox. Windows client users should make a backup of their Mail message file which can be re-imported using the Import Folders function upon recreation of their mailbox.

Additional query words: 2.1x 3.00 3.00a 3.20

Keywords: KB112902

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