Microsoft KB Archive/268113

= Internet Explorer 5 and Outlook Express 5 Stops Responding or Experiences Performance Issues =

Article ID: 268113

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q268113



SYMPTOMS
When you are using Internet Explorer 5 and Outlook Express 5, the computer may experience performance issues or stop responding (hang).



CAUSE
These issues may occur if you are using McAfee VirusScan 4.02 or 4.03.



RESOLUTION
To resolve this issue, visit the following McAfee online technical support Web page:

http://www.mcafeehelp.com/displaydoc.asp?docid=71205&CategoryId=243

Additional query words: slow browser email performing acting slower slowed hang freeze lock locks imagehlp dll

Keywords: kbprb kb3rdparty KB268113

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