Microsoft KB Archive/154636

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Cannot Remove .doc or .xls Files from Internet Explorer Cache

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Q154636

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The information in this article applies to:


 * Microsoft Windows NT Server version 4.0
 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Internet Explorer version 3.0 for Windows NT 4.0

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SYMPTOMS
After you access Microsoft Word or Microsoft Excel files using Internet Explorer 3.0, you are unable to remove the files from the Temporary Internet Files folder (the Internet Explorer cache) while Internet Explorer is running.

RESOLUTION
Quit Internet Explorer and then remove the files. To do so, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Internet, and then click Settings on the Advanced tab.
 * 3) Click Empty Folder, and then click OK.

STATUS
This behavior is by design.

MORE INFORMATION
Windows NT does not allow files to be deleted while they are open. Both Microsoft Word and Microsoft Excel keep these files open while Internet Explorer is running, causing Windows NT to prevent the deletion.

Additional query words: 3.00

Keywords : kbenv msient

Issue type :

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400xsearch kbWinNTSsearch kbWinNTS400xsearch kbWinNTS400 kbIEsearch kbZNotKeyword2 kbIENT400Search kbZNotKeyword3 kbIE300WinNT400