Microsoft KB Archive/121160

Mac Works 4.0: Error Message When Launching Wizards

PSS ID Number: Q121160 Article last modified on 10-22-1998

4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When you attempt to create a new WorksWizards document in Microsoft Works version 4.0 for the Macintosh, you may receive the following error message:

The WorksWizard could not be opened or is missing necessary resources.

You will also notice the window labeled Select a WorksWizard will be empty. This error message will appear when the WorksWizard folder is in the wrong location.

= RESOLUTION =

Try one of the following solutions.

Solution 1
To correct this problem do the following:

  Quit Microsoft Works.   Move the WorksWizard folder into the following location: Microsoft Works 4.0 folder: Tools folder NOTE: The names of the WorksWizard and the Tools folders must be spelled correctly.   Start Microsoft Works and create a new WorksWizard document. 

Solution 2
This error message may also result if the Microsoft Works 4.0 application icon has been moved out of the Microsoft Works 4.0 folder. The Microsoft Works 4.0 application icon and the Tools folder must be located within the same folder for the Works Wizards to function properly.

KBCategory: kbother kberrmsg kbprb KBSubcategory: macworkskb

Additional reference words: 4.00 4.00a 4.00b mac wizard wizzard wizards works ====================================================================== Keywords : kberrmsg Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.