Microsoft KB Archive/276997

= Compaq Presario 1200 Series Laptop Computer Hangs When Starting Internet Explorer 5 or Later =

Article ID: 276997

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q276997



SYMPTOMS
When you attempt to start Internet Explorer version 5 or later on a Compaq Presario 1200 series laptop computer, the computer may stop responding (hang). When you reduce graphic hardware acceleration, the behavior is not resolved.



CAUSE
This issue can occur if the computer is running an outdated or incompatible display adapter driver.



RESOLUTION
To resolve this issue, contact the manufacturer to inquire about updated drivers.



MORE INFORMATION
This issue has been reported when a Neomagic 128XD video card is used.

Keywords: kbprb kbprod2web KB276997

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