Microsoft KB Archive/821184

= ACC2000: Running Sum Field May Display Incorrect Results =

Article ID: 821184

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Access 2000 Standard Edition

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SYMPTOMS
When you calculate a running sum in your report in Microsoft Access 2000, the running sum field may display incorrect results.



CAUSE
This behavior occurs if both of the following conditions are true:
 * You use an expression in a text box to calculate the running sum.

-and-
 * The data that you calculate the running sum from breaks across a page break.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size       File name 19-May-2003 20:00  2,636,800  Msaccessff.msp (Full-File/Administrative) 19-May-2003 19:40  1,039,872  Msaccessop.msp (Optimized) After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version     Size       File name ---  16-May-2003  08:49  9.0.0.7715  4,685,878  Msaccess.exe This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of Office 2000 Service Pack 3

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about calculating a running sum, click Microsoft Access Help on the Help menu, type create a running sum in a report in the Office Assistant or the Answer Wizard, and then click Search to view the topic.

Additional query words: OFFQFE 8428

Keywords: kbbug kbfix kbqfe kbhotfixserver KB821184

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