Microsoft KB Archive/237879

= Custom Forms Not Available for Selection with HP LaserJet 5Si MX Raster Driver =

Article ID: 237879

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q237879



SYMPTOMS
After you create and save a custom form for a Hewlett-Packard (HP) LaserJet 5Si MX printer using a raster driver in Windows NT, the form may not be available in the list of form names.



CAUSE
Custom forms that are not within the following specified limits do not appear in the list of paper sizes:
 * Minimum: 3.67 X 7.5 inches (93 X 191 mm)
 * Maximum: 11.7 X 17.7 inches (297 X 450 mm)

The raster driver was built with these limitations.

These limitations are recommended by Hewlett-Packard and are documented at the following Hewlett-Packard Web site:

http://www.hp.com/cposupport/printers/support_doc/bpl05258.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



RESOLUTION
To use custom forms that are smaller or larger than the above limitations, install and use a PostScript printer driver. The PostScript driver may require an optional hardware upgrade to the printer.

Keywords: kbenv kbprb kbprint KB237879

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