Microsoft KB Archive/103959

= PC Forms: Reply from PROFS Loses Form Data =

Article ID: 103959

Article Last Modified on 10/30/2006

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APPLIES TO

 Microsoft Exchange Electronic Forms Designer 5.0, when used with:  Microsoft Mail for PC Networks 3.0

 Microsoft Mail for PC Networks 3.2 

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This article was previously published under Q103959



SYMPTOMS
If a message created using version 1.0 of Microsoft Electronic Forms Designer is sent through the PROFS gateway, replies to the message may not perform as expected. A custom message replied through a gateway may lose the original form data.



CAUSE
If a PROFS user replies to a message that was sent using a custom form, the recipient will not receive any of the form information. This is because the PROFS reply to a custom message does not preserve the message class, but uses a standard mail note.



RESOLUTION
Forwarding a message from PROFS preserves the message class and the recipient will receive a text version of the original form. Therefore, to preserve information sent using a custom form via PROFS, it is necessary to forward the form back to the user rather than replying.

Additional query words: 1.00

Keywords: KB103959

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