Microsoft KB Archive/292793

= How to Use the Mobile Users Snap-In with Microsoft Mobile Information Server =

Article ID: 292793

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition
 * Microsoft Mobile Information Server 2002 Enterprise Edition

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This article was previously published under Q292793



SUMMARY
This article describes how to and when to use the Mobile Users snap-in that is included in the Support\Tools folder on the Mobile Information Server compact disc.

With this tool, administrators of Mobile Information Server can search Active Directory for all mobile users. Mobile users refer to those user accounts who are currently, or have at one time, been enabled for wireless access through the Active Directory Users and Computers snap-in. You can perform searches by Organizational Unit (OU) and you can run the searches for OUs in any domain in the current forest, or by connecting to a domain controller in another forest in which you have permissions.

Because the attributes of Mobile Information Server are not indexed in Active Directory, the amount of time that it takes for the search to complete depends a number of variables, such as:
 * The number of objects in the selected OU or container.
 * The traffic or performance (or both) of the Global Catalog (GC) server that you are searching.
 * The network traffic and/or network performance.

In addition, if you query a forest other than the local forest, this may extend the amount of time that it takes for the search to complete.



Basic Tasks in Mobile Users Snap-In
To install the snap-in, run the Microsoft Mobile Users.msi installation file from the Support\Tools\Other folder of the Mobile Information Server compact disc.

To list the users that are currently enabled or disabled for wireless access:

NOTE: This does not include users that have never been provisioned or enabled for wireless access.
 * 1) Start the Mobile Users snap-in.
 * 2) Expand the tree in the console to show the desired domains or OUs.
 * 3) Click the OU in which you want to search for mobile enabled users.

To change the view to or from enabled users to enabled and disabled users:
 * 1) Start the Mobile Users snap-in.
 * 2) On the View menu, click Options.
 * 3) Click to select the Display only users currently &quot;Enabled&quot; for wireless access check box to see only users that are currently enabled.
 * 4) Click to clear the Display only users currently &quot;Enabled&quot; for wireless access check box to see users that are currently enabled or disabled for wireless access..
 * 5) Click OK.

To view the details about the wireless device and the current status for a selected user:
 * 1) Start the Mobile Users snap-in.
 * 2) In the console tree, click the OU to search for wireless users.
 * 3) When you see users in the details pane, double-click any user to view their wireless details.

To sort users by any displayed field, including device type or carrier:

NOTE: This can be useful when sending an e-mail to all users with a specific carrier is necessary.
 * 1) Start the Mobile Users snap-in.
 * 2) In the console tree, click the OU to search for wireless users.
 * 3) When you see users in the details pane, click the column heading for any column in this pane to sort by the listed field.
 * 4) You can also select multiple users and send email to them: Press the key combination SHIFT+DOWN ARROW to select the users, right-click the selection, and then click E-mail selected user(s).

To export the user list to a comma-delimited text file:
 * 1) Start the Mobile Users snap-in.
 * 2) In the console tree, click the OU to search for wireless users.
 * 3) When you see users in the details pane, on the Action menu, click Export List, and then specify an export file.

Keywords: kbinfo KB292793

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