Microsoft KB Archive/233118

Links LS MS-DOS: Conflict with Video Adapter or Display Settings

PSS ID Number: Q233118 Article last modified on 06-17-1999

MS-DOS:

MS-DOS

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The information in this article applies to:

 == Links LS MS-DOS (1997 Edition) == 

= SYMPTOMS =

When you attempt to start Links LS MS-DOS, you may receive a message stating that there is a conflict with the video adapter installed in your computer.

= CAUSE =

This behavior can occur for any of the following reasons:


 * Your video adapter cannot support a color palette of 32,768 colors at a screen resolution of 800 x 600 pixels.
 * Programs running on the computer are conflicting with your video adapter’s VESA BIOS.
 * Your monitor cannot display a screen resolution of 800 x 600 pixels.
 * The refresh rate of your video adapter is set too high for your monitor.

= RESOLUTION =

To resolve this issue, use the appropriate method.

Verify that Your Video Adapter Meets the Minimum Display Requirements
Contact your video adapter manufacturer for information about how to configure your video adapter to support a color palette of 32,768 colors at a screen resolution of 800 x 600 pixels.

NOTE: If your video adapter cannot support a color palette of 32,768 colors at a screen resolution of 800 x 600 pixels, you cannot play Links LS MS-DOS.

Troubleshoot TSR Conflicts
To resolve this issue, contact your hardware manufacturer for information about how to troubleshoot terminate-and-stay resident (TSR) programs that may be conflicting with your video adapter’s VESA BIOS.

Verify that Your Monitor Meets the Minimum Display Requirements
Verify that your monitor is able to display a screen resolution of 800 x 600 pixels or higher. To do this, consult the printed documentation provided with your monitor or contact your hardware manufacturer.

Change the Refresh Rate
Contact your hardware manufacturer for information about how to change the refresh rate of your video adapter.

For information about how to contact your hardware manufacturer, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

= MORE INFORMATION =

For additional information about how to troubleshoot display issues in Links LS MS-DOS, please see the following article in the Microsoft Knowledge Base:

Q234652 Links LS MS-DOS: How to Troubleshoot Video Problems

Additional query words: access linksls golf incompatible tshoot

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========================================================= Keywords : kbdisplay kbenv kberrmsg kbhw kbimu Version : MS-DOS: Platform : MS-DOS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.