Microsoft KB Archive/65672

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Random Colored Lines in Output from HP PaintJet XL

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Q65672

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a

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SYMPTOMS
Output created from a Hewlett-Packard (HP PaintJet XL version 1.0) in Microsoft Windows version 3.0 may have random colored lines running across the page.

RESOLUTION
To resolve this problem, verify that the &quot;Compression&quot; and &quot;High-Speed LPT&quot; options are disabled in the printer options of Windows as follows:


 * 1) From the Main group of Program Manager, select the Control Panel icon.
 * 2) From the Control Panel, select the Printer icon.
 * 3) Select the HP PaintJet Series as the printer.
 * 4) Select Configure.
 * 5) Select Setup.
 * 6) Select Options.
 * 7) Under Output Options, remove the Xs from the boxes in front of &quot;Compression&quot; and &quot;High-Speed Direct LPT&quot;.
 * 8) Choose OK for each window until you are returned to the Control Panel.

There is a new version of this driver provided by Hewlett Packard which may require slightly different steps than are outlined above. The new version number as of 3/10/92 is 1.2. If you require assistance with this version of the driver, please contact Hewlett Packard technical support.

Additional query words: 3.00 3.0 3.0a 3.00a

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a