Microsoft KB Archive/110355

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Boxes Print Instead of Smart Quotes or Publishing Characters

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Q110355

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

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SYMPTOMS
Boxes may print instead of typesetters' (or "curly" or "smart quotes") quotation marks or other publishing characters when you use a nonscalable font such as Universe or CG Times. The publishing characters will display correctly on the screen as well as in print preview. Note: If Smart Quotes display as black boxes when using a TrueType font, Draft Font has been selected from the Options menu by selecting the View tab.

CAUSE
The printer driver has a flag set to 0 (zero) for Publishing Characters, and therefore any publishing character will not print.

The printer driver that may cause this problem is:

  Driver            Version --           ---

HPPCL5A.DRV          2.1

Method 1: Use a TrueType or ATM font.
These fonts have smart quotes, so they will display and print correctly.

Method 2: Use a printer heuristic to simulate publishing characters.
In the WINWORD6.INI file, add the following line:

"fAvoidPubCharEsc = +16384"

Method 3: Use the SetPrintFlags macro to set the printer heurisitic
Use the following procedure to run the SetPrintFlags macro:


 * 1) From the File menu, choose Open.
 * 2) From the List Files Of Type list, select Document Templates.
 * 3) From the Directories list, select the \MACROS subdirectory.
 * 4) From the File Name list, select MACRO60.DOT and then choose OK.
 * 5) From the File menu, choose Macros.
 * 6) From the list of macros, select SetPrintFlags and then choose Run.
 * 7) Select "Simulate Smart Quotes and em dashes in non-scaled fonts" to turn the option on.
 * 8) Choose OK.

In methods 2 and 3, Word will not use the smart quote characters for this printer's built in fonts. Instead, Word will simulate smart quotes by sending two right/left facing single quotation marks, spacing them closely.

Note: Methods 2 and 3 may not work. The font may be missing right- and left-facing single quotation marks as well.

STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 6.0 box print preview wrong word6 winword

Keywords : kbprint

Issue type :

Technology :