Microsoft KB Archive/212384

= WD2000: Cannot Use ScanProt with Word 2000 =

Article ID: 212384

Article Last Modified on 4/19/2001

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q212384





SYMPTOMS
When you try to run the ScanProt macro virus protection tool, one of the following error messages appears:

Run-time error '548' Unable to create or edit macros using the WordBasic object.

-or-

Run-time error '438' Object doesn't support this property or method.



CAUSE
When you open the ScanProt template, Word 2000 automatically converts the ScanProt macros to Microsoft Visual Basic code. After conversion, these macros no longer work. They contain WordBasic macro commands that do not function in Visual Basic for Applications.



RESOLUTION
Word 2000 has a built-in detection scheme that warns you when you are opening documents or templates that contain macros. This process gives you the opportunity to open the document or template with or without the macros. If you suspect that a document or template contains macros that you do not want, you can open the document or template without the macros.

When you convert document templates to Word 2000 formatted files, Word automatically converts all macros to Visual Basic code. During the conversion process, Word 2000 looks for specific ScanProt code in your Normal.dot file, and if found, does not convert these macros.

Microsoft recommends that you install anti-virus software that is specifically designed to detect Word macro viruses. Such software is available from several third-party companies. For additional information about third-party anti-virus software, click the article number below to view the article in the Microsoft Knowledge Base:

49500 List of Antivirus Software Vendors

Additional query words: err msg

Keywords: kbprb kbusage KB212384

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