Microsoft KB Archive/329744

= FIX: Application Center 2000 MMC Stops Responding with 100 Percent CPU Usage When You Use &quot;Connect As&quot; =

Article ID: 329744

Article Last Modified on 10/12/2005

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APPLIES TO


 * Microsoft Application Center 2000 Standard Edition
 * Microsoft Application Center 2000 Standard Edition

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This article was previously published under Q329744



SYMPTOMS
When you try to connect to a cluster from the Application Center Microsoft Management Console (MMC) by using the Connect as option, the MMC stops responding (hangs), and the processor use registers 100 percent.

You can reproduce this locally on any member or controller or remotely with the Application Center 2000 Administrative client installed.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Application Center service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name ---  19-Nov-2002  16:07  1.0.441.13  664,240  Acsnap.dll



STATUS
This bug was corrected in Microsoft Application Center 2000 Service Pack 2.



Steps to Reproduce the Behavior

 * 1) Open the Application Center 2000 MMC from the cluster controller or from one member.
 * 2) Right-click the current cluster, and then click Disconnect.
 * 3) Right-click the Application Center snap-in, and then click Connect.
 * 4) Type the cluster controller name.
 * 5) Click to select the Connect as check box.
 * 6) Enter administrative credentials (user name, password, and domain).
 * 7) Click OK.

Additional query words: kbACenterSearch kbACenter2000 kbAudDeveloper

Keywords: kbbug kbfix kbqfe kbhotfixserver KB329744

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