Microsoft KB Archive/158130

= XFOR: INS Does Not Remove All Options During Uninstall Process =

Article ID: 158130

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Commercial Internet System 1.0 Service Pack 2

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This article was previously published under Q158130



SYMPTOMS
After you install the Internet News Service (INS) on a computer running Windows NT Server, if you run Setup again to add another INS feature, and then attempt to uninstall INS sometime in the future, only the features that were added during the last Setup will be removed by the program.



CAUSE
Internet News Server creates a new uninstall script every time Setup is run. Only the options selected during the most recent setup are recorded; therefore, they are the only ones removed by the uninstall process



WORKAROUND
To ensure that all INS components are completely removed by the uninstall program:


 * Always uninstall INS completely before attempting to add any new features, and then reinstall from scratch. -or-


 * Run Setup, select all options, and then uninstall INS.

If you have already added features and attempted to uninstall with no success, you can manually clean out the directory, registry keys, and so forth. The better solution is to do a full install and then uninstall INS to ensure everything is removed properly.



STATUS
Microsoft has confirmed this to be a problem in Commercial Internet System INS version 1.0.

Additional query words: 1.00 nntp ins mcis uunet inn

Keywords: KB158130

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