Microsoft KB Archive/305880

= Error Message Appears When You Try to Start MusicMatch Jukebox 4 =

Article ID: 305880

Article Last Modified on 10/23/2001

-

APPLIES TO


 * Microsoft Windows XP Home Edition

-



This article was previously published under Q305880



SYMPTOMS
After you log on as guest to a computer that runs Windows XP, when you try to start MusicMatch Jukebox 4, the following error message appears:

Problem!!! Program directory &quot;C:\\program files\MusicMatch\MusicMatch Jukebox 4&quot; doesn't exist, create it?

If you click Yes, the following error message appears:

Problem!!! Creation failed and the application will not open.

If you click No, the program quits.

This also happens for user accounts that are set to limited security. When you try to start MusicMatch Jukebox 4 as a user with standard security settings, the following error message appears:

Warning Music directory for recording doesn't exist, create it?

When you click Yes, the following error message appears:

Problem!!! Creation Failed. Code -1

When you click OK, MusicMatch Jukebox 4 starts.



CAUSE
These errors occur if you do not have the proper rights to run the software under Windows XP.



RESOLUTION
If you receive these error messages, contact the administrator of the computer about obtaining the rights that are necessary to run this software.



STATUS
This behavior is by design.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb kb3rdparty KB305880

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.