Microsoft KB Archive/944220

= Error message when you try to print a Word template that has not been saved in Accounting Professional 2007 or in Accounting Express 2007: &quot;Could not log on the requested database&quot; =

Article ID: 944220

Article Last Modified on 11/20/2007

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APPLIES TO


 * Microsoft Office Accounting Professional 2007
 * Microsoft Office Accounting Express 2007

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SYMPTOMS
You try to print a Microsoft Office Word template that has not been saved in Microsoft Office Accounting Professional 2007 or in Microsoft Accounting Express 2007. However, you may receive the following error message:

Could not log on the requested database.



CAUSE
This problem occurs because the Word template that you try to print is corrupted.



RESOLUTION
To resolve this problem, modify and then rename the Word template. To do this, follow these steps:
 * 1) Start Accounting Professional 2007 or Accounting Express 2007.
 * 2) On the Company menu, click Manage Word Templates.
 * 3) Select the word template, and then click Modify.
 * 4) Make any desired changes to the template.
 * 5) Click the Microsoft Office Button, and then click Save as.
 * 6) Rename the template, and then click Save.



MORE INFORMATION
To print a document by using the modified template, follow these steps:
 * 1) Start Accounting Professional 2007 or Accounting Express 2007.
 * 2) Open the document that you want to print.
 * 3) Click File, and then click Print.
 * 4) In the Print dialog box, click to select the Word Template check box under Print Options.
 * 5) Click Templates.
 * 6) Select the modified template, and then click Select.
 * 7) Click OK.

Additional query words: MOA

Keywords: kberrmsg kbtshoot kbprb kbmbsmigrate kbexpertiseinter kbexpertisebeginner KB944220

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