Microsoft KB Archive/196559

Money 99 Err Msg: Backup to Floppy Drive Failed or Was Canceled

PSS ID Number: Q196559 Article last modified on 12-02-1998

WINDOWS:

WINDOWS

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The information in this article applies to:

 == Microsoft Money 99 == 

= SYMPTOMS =

When you attempt to back up a Microsoft Money 98 file in Money 99, you may receive the following error message:

Backup to floppy drive failed or was canceled.

NOTE: This behavior only occurs the first time you attempt to back up a previously backed up Money 98 file after you upgrade to Money 99 on a Microsoft Windows 95/98-based computer.

= RESOLUTION =

To prevent this issue from occurring, follow these steps:


 * 1) In the Back Up To Floppy dialog box, click Options, and then click Cancel.
 * 2) Click Back Up Now.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Money 99.

= MORE INFORMATION =

This issue does not occur on Microsoft Windows NT-based computers.

= Additional query words: w_money 7.0 toy =

Keywords : kbenv kberrmsg kbsetup kbimu Version : WINDOWS: Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.