Microsoft KB Archive/943509

= Description of the Jet 4.0 Database Engine hotfix package for Windows XP SP2, for Windows Server 2003 SP1, for Windows Server 2003 SP2, and for Windows Vista: October 23, 2007 =

Article ID: 943509

Article Last Modified on 12/12/2007

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APPLIES TO


 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Ultimate
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Office Access 2003
 * Microsoft Access 2000 Standard Edition
 * Microsoft Access 2002 Standard Edition

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SUMMARY
This article describes the Microsoft Jet 4.0 Database Engine issues that are fixed in the Jet 4.0 Database Engine hotfix package that is dated October 23, 2007.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart the computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



Issues that the hotfix package fixes
This hotfix package fixes the following issues that are not previously documented in a Microsoft Knowledge Base article:  When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:

has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary, depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.  When you use an Access database or a Jet database that contains tables that are linked to an Oracle 10g database server, a query may return unexpected results. This issue can occur when the query includes a complex SQL statement that has one or more nested JOIN statements. This issue can occur if the Oracle server was upgraded from an earlier version and the Access table links or Jet table links have not been refreshed after the upgrade. When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:

has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.  When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:

has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.  When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:

has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.  When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:

has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine.  When you use a Microsoft Jet 4.0 database, you may receive an error message that resembles the following:

has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. Please tell Microsoft about this problem. We have created an error report that you can send to help us improve. We will treat this report as confidential and anonymous. To see what data this error report contains, click here.

When you view the data that the error report contains, you see the following list that contains information about some common error signatures. This information may vary depending on the version of Microsoft Office Access or on the application that you use as the front end for the Jet 4.0 database engine. </li></ul>

<div class="resolution_section">

Windows Vista
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
If the Jet 4.0 database engine is being used, you must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix replaces the update rollup for Windows Vista that is documented in Microsoft Knowledge Base article 937248. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

937248 Description of the Jet 4.0 Database Engine update rollup for the release version of Windows Vista: May 11, 2007

Registry information
You do not have to create or to modify any registry keys to enable this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, 64-bit versions

Windows Vista, x86-based versions

Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
If the Jet 4.0 database engine is being used, you must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix replaces the update rollups for Windows Vista that are documented in Microsoft Knowledge Base articles 930620, 918144, and 925051. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

930620 Description of the Jet 4.0 Database Engine post-Windows XP Service Pack 2 hotfix package: January, 2007

918144 Description of the Jet 4.0 Database Engine post-837001 hotfix package: May 11, 2006

925051 An Access program stops responding when it uses the Jet Database Engine and runs a large SQL query that contains double-byte character set data in Windows Server 2003 and in Windows XP

Registry information
You do not have to create or to modify any registry keys to enable this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP Service Pack 2, x86-based versions

<div class="resolution_section">

Windows Server 2003
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
If the Jet 4.0 database engine is being used, you must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix replaces the update rollups for Windows Vista that are documented in Microsoft Knowledge Base articles 933452, 918144, and 925051. For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

933452 Description of the Jet 4.0 Database Engine post-Windows Server 2003, post-Windows Server 2003 Service Pack 1, and post-Windows Server 2003 Service Pack 2 hotfix package: March 5, 2007

918144 Description of the Jet 4.0 Database Engine post-837001 hotfix package: May 11, 2006

925051 An Access program stops responding when it uses the Jet Database Engine and runs a large SQL query that contains double-byte character set data in Windows Server 2003 and in Windows XP

Registry information
You do not have to create or to modify any registry keys to enable this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 Service Pack 2, Itanium-based versions

Windows Server 2003 Service Pack 1, Itanium-based versions

Windows Server 2003 Service Pack 2, x64-based versions

Windows Server 2003 Service Pack 1, x64-based versions

Windows Server 2003 Service Pack 2, x86-based versions

Windows Server 2003 Service Pack 1, x86-based versions

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbbug kbfix kbqfe kbprb kbquery kbpubtypekc kbexpertiseinter kbhotfixserver KB943509

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