Microsoft KB Archive/921561

= The first page of the next copy prints on the back of the last page of the previous copy when you use a copier-based printer to print multiple copies of a document in an Office program =

Article ID: 921561

Article Last Modified on 7/31/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
Consider the following scenario. You print multiple copies of a document that contains an odd number of pages in one of the programs that are listed in the &quot;Applies to&quot; section. You use a PostScript printer driver to print and to collate the copies. In this scenario, when you use a large copier-based printer, the first page of the next copy prints on the back of the last page of the previous copy.



CAUSE
This issue may occur when the collate option is selected in both the Microsoft Office program and in the printer driver.

The collate option is stored by the printer driver in a non-public binary large object. Therefore, the Office program cannot determine whether the collate option is selected by the printer driver. When the collate option is selected by both the printer driver and the Office program, the collate option may not function as expected.



WORKAROUND
To work around this issue, disable the collate option in either the printer driver or the Office program.

To disable the collate option in the printer driver, see the manufacturer's documentation for the printer.

To disable the collate option in an Office program, click Print on the File menu, and then click to clear the Collate check box in the Print dialog box.

Additional query words: office2003 office2k3 office11 off2003 off2k3 off11 excel2003 excel2k3 excel11 xl2003 xl2k3 xl11 powerpoint2003 powerpoint2k3 powerpoint11 ppt2003 ppt2k3 ppt11 publisher2003 publisher2k3 publisher11 pub2003 pub2k3 pub11 word2003 word2k3 word11 wd2003 wd2k3 wd11 office2002 office2k2 officexp office10 off2002 off2k2 offxp off10 excel2002 excel2k2 excelxp excel10 xl2002 xl2k2 xlxp xl10 powerpoint2002 powerpoint2k2 powerpointxp powerpoint10 ppt2002 ppt2k2 pptxp ppt10 word2002 word2k2 wordxp word10 wd2002 wd2k2 wdxp wd10

Keywords: kbtshoot kbpostscript kbprinters kbprint kbexpertisebeginner kbprb KB921561

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