Microsoft KB Archive/262306

= Graphics Print Poorly with Panasonic KX-P4420 Printer Driver Included with Windows 2000 =

Article ID: 262306

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q262306



SYMPTOMS
When you print to a Panasonic KX-P4420 printer using the driver that is included with Windows 2000, the graphics quality is poor. For example, if you print a test page the Windows logo is unreadable.



CAUSE
This behavior occurs because there is a problem with the Panasonic KX-4420 print driver included with Windows 2000. Text is printed properly, but graphics are not printed properly.



RESOLUTION
To resolve this issue, use the Hewlett-Packard (HP) LaserJet Series II printer driver included with Windows 2000. To install the new print driver locally (LPT1), use the following steps:
 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click the Panasonic printer, click Delete, and then click Yes to delete the printer.
 * 3) Double-click Add Printer, and then click Next.
 * 4) Click Local, and then click Next.
 * 5) Click LPT1: Printer Port, and then click Next.
 * 6) In the left window pane in the Manufacturers area, click HP.
 * 7) In the right window pane in the Printers area, click HP LaserJet Series II.
 * 8) In the next window, click Keep existing driver, and then click Next.
 * 9) Keep the existing printer name or give it an appropriate name.
 * 10) Choose whether or not you want this to be your default printer, and then click Next.
 * 11) Choose whether or not you want to share this printer, and then click Next.
 * 12) Click Yes to print a test page, and then click Next.
 * 13) Click Finish.
 * 14) Check to see if the test page printed properly, and then click OK.

Your printer is now set up.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

Additional query words: dos emulation

Keywords: kbgraphic kbpending kbprb kbprint KB262306

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