Microsoft KB Archive/197258

= XFOR: cc:Mail dirsync Fails When PO Contain Extended characters =

Article ID: 197258

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q197258





SYMPTOMS
Directory synchronization (dirsync) between Lotus cc:Mail and Exchange Server will fail with extended characters in the post office (PO) name. For example, POs with Spanish or French characters in the name will fail at dirsync. Running dirsync with the Exchange Server computer works correctly when the same PO is renamed to remove the extended characters.

Error 14005 is reported in the Windows NT Application Event log. The end result is that no custom recipients are created and dirsync fails.



CAUSE
The cc:Mail Connector does not know how to handle extended characters in the post office name.



WORKAROUND
Rename the post office and remove the extended characters from the post office name.



STATUS
Microsoft acknowledges this to be a problem in Microsoft Exchange Server version 5.5.

Keywords: kbbug kbnofix KB197258

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