Microsoft KB Archive/287871

= OL2002: A New Message Does Not Underline the Hyperlink =

Article ID: 287871

Article Last Modified on 5/11/2001

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287871



SYMPTOMS
When you paste a hyperlink that contains a space in a new message, the hyperlink is not properly formatted and does not work. The following is an example of how the hyperlink appears:

http://mseweb/srsearch/default.asp?srNum={SR #}

The Uniform Resource Locator (URL) inserted in the message is not complete if it contains a space before the end of the link.



WORKAROUND
Some characters have special meanings when they are used in a URL. They must be encoded properly for these meanings to take effect. In queries executed at the URL, the space character is specified as &quot;%20&quot; (without quotation marks), the hexadecimal value of the character.

To work around this problem, insert %20 in place of the space in your URL. Your URL renders like the following example:

http://mseweb/srsearch/default.asp?srNum={SR%20#}

When the recipient clicks the hyperlink, the %20 is interpreted as a space.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug KB287871

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