Microsoft KB Archive/817396

= Xbox: The Xbox console disc tray will not open =

Article ID: 817396

Article Last Modified on 4/26/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft Xbox

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SYMPTOMS
You may find that you can turn on your Xbox console, but you cannot open the disc tray. Sometimes this problem may occur if a game disc, a DVD, or a CD is stuck in the disc tray. However, this problem may also occur if a disc is not stuck in the disc tray.



THINGS TO TRY
To remove a disc from the disc tray:

Keywords: kberrmsg kbtshoot kbxboxconsole kbhardware kbpubtypekc kbxboxamericasportal kbxboxpacrimportal kbxboxeuropeportal kbxboxext KB817396

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