Microsoft KB Archive/155241

= PUB: Problems If Publisher Folder Name Begins With a Space =

Article ID: 155241

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Publisher 97 Standard Edition
 * Microsoft Publisher 3.0 Standard Edition

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This article was previously published under Q155241



SYMPTOMS
If you install Publisher to a folder name that begins with a space (for example, C:\ Publisher) you cannot run the Introduction to Publisher or any of the PageWizard Design Assistants. When you run Publisher for the first time, you see the following error:

File not found: 'THREED.VBX'.

If you click OK, you see the following additional error:

NEWINTRO

Unexpected error; quitting.

If you click Close, Publisher may stop responding to your mouse clicks and keyboard commands.

You receive a similar set of error messages when you try to run any of the PageWizard Design Assistants.



CAUSE
The Introduction to Publisher and the PageWizard Design Assistants were written in Microsoft Visual Basic. Programs written in that particular version of Visual Basic do not run well from folders whose names begin with a space.



RESOLUTION
If you use Publisher Setup to remove Publisher, and then install Publisher again to a folder whose name does not begin with a space, these problems are resolved.

You can, instead, use Windows Explorer to change the name of the folder that contains Publisher to a name that does not begin with a space. If you do this, however, the shortcut on the Start menu won't work. You must manually update the shortcut. Please see your Windows 95 documentation and online help for information about working with shortcuts.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.0 97 4.0 wizard page newintro mspub w_mspub pub97 pub3 pub4 pub95 THREED VBX

Keywords: kberrmsg kbsetup kbprb KB155241

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