Microsoft KB Archive/223305

= Magic School Bus Animals: Character Stops Talking in Mid-Sentence and the Program Stops Responding (Hangs) =

Article ID: 223305

Article Last Modified on 7/17/2001

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APPLIES TO


 * Scholastic's The Magic School Bus Explores the World of Animals

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This article was previously published under Q223305



SYMPTOMS
When you run Magic School Bus Explores the World of Animals, a character may stop talking in the middle of a sentence, and the program may stop responding (hang).



CAUSE
This behavior can occur if Closed Captioning is enabled, and if any of the following conditions are true:


 * Your sound card is disabled.


 * A hardware resource conflict exists between your sound card and another device in the computer.


 * No sound card is installed in the computer.



RESOLUTION
To resolve this issue, use Device Manager to determine if your sound card is working properly.

For additional information about how to use Device Manager to troubleshoot hardware resource conflicts, please see the following article in the Microsoft Knowledge Base:

Q133240 Troubleshooting Device Conflicts with Device Manager

NOTE: If no devices are listed in the Sound, Video And Game Controllers branch, either the sound card is not installed correctly, or no sound card is installed in the computer. For more information about your sound card installation, please contact your sound card manufacturer.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Scholastic's Magic School Bus Explores the World of Animals for Windows, version 1.0.

Additional query words: 1.00 kids mskids character frizzle owl freeze freezing hang hanging cc close caption lock

Keywords: kbbug kbsound kbpending KB223305

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