Microsoft KB Archive/302435

= FIX: COM+ Access Violation Error Occurs with BizTalk Server WMI Pseudo Provider =

Article ID: 302435

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft BizTalk Server 2000 Service Pack 1

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This article was previously published under Q302435



SYMPTOMS
When BizTalk Server 2000 is running under a high load condition, the following error may be generated in the Application event log:

Event Type: Error Event Source:  COM+ Event Category: SVC Event ID:           4194 Date:      6/13/2001 Time:      1:34:47 AM User:       N/A Computer:           BIZTALKSERVER Description: The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below. Component Prog ID: Server Application ID: {6ECD95AC-3C06-4A9B-9D43-4565C1BD3319} Server Application Name: BizTalk Server Internal Utilities Exception: C0000005 Address: 0x6922B9A3 Call Stack: ciscore!GetQueueSemaphore(void) + 0x14866 ciscore!CleanUp(void) + 0x4455 CISENGINE!GetNewStateEngine(struct IInterchangeStateEngine * *) + 0x8C8 CISENGINE!LKRhash::CLKRHashTable::End(void) + 0x7563 TxfAux + 0x34FC1 ole32!CoQueryProxyBlanket + 0x293A ole32!CoQueryProxyBlanket + 0x2B8F ole32!CoQueryProxyBlanket + 0x2F6C TxfAux!CoGetInterceptorForOle32 + 0x2FA7 MSCIS!SchedulerRunning(void) + 0x1DD8 KERNEL32!SetFilePointer + 0x18A



CAUSE
The error in the BizTalk Messaging Service Windows Management Instrumentation (WMI) Pseudo Provider is caused by the Windows 2000 WMI Provider unloading prematurely. When the WMI provider unloads, all BizTalk Server WMI Events fail, which causes an Access Violation in BizTalk Server.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

299664 INFO: How to Obtain the Latest BizTalk Server 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft BizTalk Server 2000. This problem was first corrected in Microsoft BizTalk Server 2000 Service Pack 1a.

Keywords: kbbug kbfix kbbiztalk2000sp1afix KB302435

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