Microsoft KB Archive/302244

= Error When You Import a Microsoft Office File into a Microsoft Content Management 2001 Resource Gallery =

Article ID: 302244

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition
 * NCompass Resolution 4.0

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This article was previously published under Q302244



SYMPTOMS
When you try to import a Microsoft Office document (.doc format, in this example) into a Microsoft CMS 2001 resource gallery, you may receive the following error message:

Error: 5001

Description: Access is denied. (5)

Severity: 5

Source: (ISOK File

P:\NR\Shared\RERightsChk\RERightsChecker.cpp, Line 1411)

P:\common\NCFileIO.cpp 266

Debug info: C:\WINNT\TEMP\uptemp0.doc

Extra info:

Client Source:

OEFResGallery::evhOEF_OnEvent:Menu\FileImportResource

Recommended Action:



CAUSE
The error may stem from having an orphaned temporary file (uptemp0.doc, in this example) in the Temp folder. The temp file's permissions do not allow the Web server to overwrite it. This error occurs only if the uploaded file shares the same extension as the Temp folder file.



RESOLUTION
Delete the orphaned file. Then, you will be able to import Office documents into the resource gallery again.

Keywords: kberrmsg kbprb KB302244

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