Microsoft KB Archive/268979

= WD2000: Error Message: &quot;Invalid Page Fault at ATM32.DLL...&quot; When You Insert a Symbol =

Article ID: 268979

Article Last Modified on 12/6/2000

-

APPLIES TO


 * Microsoft Word 2000 Standard Edition

-



This article was previously published under Q268979





SYMPTOMS
When you click Symbol on the Insert menu, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details (on Microsoft Windows Millennium Edition, press ALT+D), you receive the following message:

WINWORD caused an invalid page fault in ATM32.DLL at address.

NOTE: The actual memory address may vary.



CAUSE
This issue has been reported to occur with Adobe Type Manager 4.00.



WORKAROUND
To work around this issue, turn off Adobe Type Manager. For additional information about turning off Adobe Type Manager, click the article number below to view the article in the Microsoft Knowledge Base:

69692 Disabling Adobe Type Manager from Windows



MORE INFORMATION
For more information about how to turn off, uninstall, or upgrade Adobe Type Manager, please contact Adobe Systems, Inc.

For information about how to contact Adobe Systems, Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: helvetica 45 light externa noten ipf disable

Keywords: kbprb KB268979

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.