Microsoft KB Archive/913462

= An entities grid is populated slower than you expect when you move to a custom entity in Microsoft Dynamics CRM 3.0 =

Article ID: 913462

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0
 * Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers

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SYMPTOMS
When you move to a custom entity in Microsoft Dynamics CRM 3.0, the program may populate the entities grid slower than you expect.

Note The slow performance of Microsoft CRM 3.0 in populating the grid may depend on the number of rows that have to be displayed on the grid.



CAUSE
This problem occurs because the icons for the custom entity are not cached. Every time that the grid is refreshed, the icons have to be downloaded.



RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0

This problem is fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935730 Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available

This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935731 Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available



Microsoft Dynamics CRM 3.0
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was corrected in Microsoft Dynamics CRM 3.0 Update Rollup 2.

Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was corrected in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.

The Japanese version and the Chinese version of Microsoft Dynamics CRM 3.0
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was corrected in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0.



MORE INFORMATION
For information about performance tuning for CRM 3.0, see the following white paper:

Optimizing the Performance of Microsoft Dynamics CRM 3.0 White Paper

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm3 crm30 crm3.0 v3i

Keywords: kbmbscustomization kbbug kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB913462

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