Microsoft KB Archive/190830

= "Unable to Download Components" Adding Optional Components =

Article ID: 190830

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q190830



SYMPTOMS
When you try to add Internet Explorer components by clicking Product Updates on the Help menu or by using the Add/Remove Programs tool in Control Panel, you cannot add components from the Internet Explorer CD-ROM and you are prompted to connect to the Web. If you choose not to connect, you receive the following error message:

Unable to download components



CAUSE
When you try to add a component by clicking Product Updates on the Help menu or by using the Add/Remove Programs tool in Control Panel, you are directed to the Microsoft Windows Update for Internet Explorer Web site for the latest versions of any updates.



RESOLUTION
To install additional components from the Internet Explorer CD-ROM, insert the CD-ROM, and then click Add Components.



STATUS
This behavior is by design.

Keywords: kberrmsg kbprb KB190830

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