Microsoft KB Archive/859099

= Error message when you log on to Microsoft Dynamics CRM: &quot;The user is not assigned any privileges&quot; =

Article ID: 859099

Article Last Modified on 12/27/2007

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APPLIES TO


 * Microsoft Dynamics CRM 4.0
 * Microsoft Dynamics CRM 3.0
 * Microsoft CRM 1.2
 * Microsoft Business Solutions CRM 1.0

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SYMPTOMS
When you try to log on to Microsoft Dynamics CRM or Microsoft Business Solutions - CRM, you may receive one of the following error messages:

Error message 1

No valid roles or licenses have been assigned to this user.

Error message 2

The user is not assigned any privileges. [CrmException: The user is not assigned any privileges.] at Microsoft.Crm.MainApplication.Application_OnPostAuthenticateRequest

Error message 3

Microsoft CRM could not log user ' \ ' on to the system.

Error Number: 0x80042F09



CAUSE
This problem occurs because you are not assigned a role or a license. This problem may occur if you use a user account that is moved to a different business unit in Microsoft Dynamics CRM.



For Microsoft Dynamics CRM 4.0

 * 1) Click Settings, click Administration, and then click Users.
 * 2) Open the user record, click Roles, click Manage Roles, add a role, and then click OK.

For Microsoft CRM 1.2 and 3.0
 Log on to a computer on the domain as the domain administrator or as a user who has Microsoft CRM sysadmin user rights. Access the Microsoft CRM site by visiting the following Web site:

http://

Note CRMServer is the actual name of the CRM server. When you open the Microsoft CRM site, point to Home, and then click Settings. Click Business Unit Settings, and then click Users. Select the appropriate business unit, and then select the user who experiences problems logging on. Click Licenses, and then click Manage Licenses. Select the appropriate Microsoft CRM license for this user, move the license to the selected licenses column, and then click OK.</li> Click Roles, and then click Manage Roles.</li> Select at least one role for this user.</li> Click OK, and then click Save.</li> Log on to Microsoft CRM by using this user account.</li></ol>

Keywords: kbexpertisebeginner kbtshoot kbprb kbexpertiseinter kbmbsmigrate KB859099

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