Microsoft KB Archive/261534

= SCSI Scanner Does Not Work Until You Restart Your Computer =

Article ID: 261534

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261534



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you install a small computer system interface (SCSI) scanner, when you try to scan, you may be unable to do so, and you may receive the following error message:

Unable to communicate with the Imaging device. Please make sure it is connected and turned on.



CAUSE
This issue can occur if you do not restart your computer after you install the scanner.



RESOLUTION
To resolve this issue, restart your computer after you install the scanner.

Additional query words: HWIMATS HWSCSI

Keywords: kberrmsg kbhardware kbprb KB261534

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