Microsoft KB Archive/139532

= Streets 4.0 and Windows NT 3.51: Names Disappear When Zooming =

Article ID: 139532

Article Last Modified on 7/23/2007

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APPLIES TO


 * Microsoft Automap Streets 4.0
 * Microsoft Windows NT 3.51 Service Pack 5

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This article was previously published under Q139532



SYMPTOMS
Street names disappear when you zoom to a location, even though the street names were visible before zooming.

This occurs on computers running Windows NT, version 3.51.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Automap Streets version 4.00. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



WORKAROUND
Set the Automap Streets Cache size to less than one third the available system memory.

Changing the Cache Size

 * 1) On the Automap Help menu, click About Automap Streets ....
 * 2) Press and hold down the SHIFT key while you click System Info. The Technical Settings dialog box appears.
 * 3) In the Technical Settings dialog box, change the Streets Cache Size setting to a number no larger than 1/3 of the Max VM Memory setting. For example, if the Max VM Memory setting is 90, the Streets Cache setting shouldn't be larger than 30.
 * 4) Click OK to save the settings.

Additional query words: nt winnt auto auto-map automap reference kbmm multimedia multi-media mult media map zooming zoom-in missing disappears cleared deleted

Keywords: KB139532

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