Microsoft KB Archive/816847

= Response Text Does Not Appear in Outlook Web Access When You Decline or Accept a Meeting Request by Using Collaboration Data Objects =

Article ID: 816847

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you programmatically accept or decline a meeting request by using Collaboration Data Objects (CDO), your meeting response text is not visible to users who are running Microsoft Outlook Web Access (OWA). However, if those same users view the meeting response by using Microsoft Outlook, the meeting response text appears.



CAUSE
This problem occurs because OWA cannot display the COMMENT field from the text/calendar body part of the message (ICAL). Additionally, OWA cannot display the urn:schemas:httpmail:textdescription property even when this property exists because OWA expects a specific MIME structure of a text/plain body part type. Meeting response messages have only text/calendar body parts. Microsoft Outlook can display the TEXTBODY field when this field exists and can fall back to a COMMENT field if the TEXTBODY field does not exist.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: CDO

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  05-Mar-2003  21:52  6.0.6431.0      3,915,776  Cdoex.dll 05-Mar-2003 21:42  6.0.6431.0        827,392  Davex.dll 05-Mar-2003 21:52  6.0.6431.0      3,571,712  Excdo.dll 05-Mar-2003 21:36  6.0.6431.0        258,048  Exmime.dll 05-Mar-2003 21:42  6.0.6431.0      2,138,112  Exoledb.dll 05-Mar-2003 21:33  6.0.6431.0         81,920  Exosal.dll 05-Mar-2003 21:42  6.0.6431.0        303,104  Exprox.dll 05-Mar-2003 20:42  6.0.6431.0      2,285,568  Mdbmsg.dll 05-Mar-2003 20:24  6.0.6431.0         32,768  Mdbrole.dll 05-Mar-2003 21:35  6.0.6431.0      4,644,864  Store.exe Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: kbExchange2000preSP4septbarFix

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB816847

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