Microsoft KB Archive/119146

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Printing from Macintosh Apps in Gray Scale to HP DeskWriter
'Article ID: Q119146

Creation Date: 09-AUG-1994

Revision Date: 14-OCT-1994' The information in this article applies to:


 * Microsoft Fine Artist for the Macintosh, version 1.0
 * Microsoft Creative Writer for the Macintosh, version 1.0
 * Microsoft PowerPoint for the Macintosh, versions 2.x, 3.x, 4.0
 * Microsoft Works for the Macintosh, versions 1.x, 2.x, 3.x, 4.0

SYMPTOMS

When you try to print shaded, colored, or shadowed objects to a Hewlett- Packard DeskWriter printer, you receive black-and-white output.

CAUSE

There are three possible causes for this problem:


 * You are using the DeskWriter driver version 3.1 or earlier. (Earlier versions did not support gray scale.)
 * The Print In Grayscale option is not selected in the Print dialog box.
 * If you are using PowerPoint, the Black And White Only option is selected.

RESOLUTION

To correct this problem:


 * 1) Update the DeskWriter driver to version 3.9 or later.
 * 2) Make sure that Print In Grayscale is selected in the Print dialog box.

NOTES:
 * When you are using version 3.9 of the DeskWriter driver, it reverts to black-and-white output each time you start a new program and each time you restart your Macintosh.
 * If you are using version 5.0 of the driver, Print In Grayscale remains the default after you select it.
 * }

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KBCategory: kbenv

KBSubCategory:

Additional reference words: 1.00 2.0 2.00 3.0 3.00 4.0 4.00 3.1 3.10 3.90

5.00 mskids mac colors grey gray gray-scale objects shading shadow writer

desk jet