Microsoft KB Archive/912338

= Description of the Word 2003 post-Service Pack 2 hotfix package (WordPerfect 5.x for Windows): December 16, 2005 =

Article ID: 912338

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Word 2003

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SUMMARY
Microsoft has released the Word 2003 post-Service Pack 2 hotfix package (WordPerfect 5.x for Windows) for Microsoft Office Word 2003.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



INTRODUCTION
This article describes the Word 2003 issue that is fixed in the hotfix package that is dated December 16, 2005.

Issue that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  When you try to save a document in the WordPerfect 5.x for Windows format, you may experience one of the following symptoms:  WordPerfect 5.x for Windows (*.doc) is not listed in the Save as type box of the Save As dialog box. You receive the following error message:

Word cannot save WordPerfect 5.x for Windows files. The converter for this format can only open files.

Note This issue may occur if you installed the Office Converter Pack for Microsoft Office 2003. For more information about the Office Converter Pack for Microsoft Office 2003, click the following article number to view the article in the Microsoft Knowledge Base:

822346 Converter Packs for Office XP, Office 2000, and Office 97 are superseded by the Office 2003 Converter Pack



To resolve this issue, install the Microsoft Office WordPerfect 5.x Export Converter 2003 that is provided in this hotfix package.





Service pack information
This problem was first corrected in Office 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
The following list contains prerequisites for the hotfix package:  This hotfix is a post-Microsoft Office 2003 Service Pack 2 (SP2) hotfix. To install the hotfix, you must have Office 2003 SP2 installed. For more information about Office 2003 SP2, click the following article number to view the article in the Microsoft Knowledge Base:

887616 Description of Office 2003 Service Pack 2

</li> You can install this version of the hotfix on a computer that is running Office 2003 with Service Pack 2 installed or Office 2003 with Service Pack 1 installed. However, we have tested this hotfix more extensively on Office 2003 with Service Pack 2 than we have on Office 2003 with Service Pack 1. If you install this hotfix on a computer that is running Office 2003 with Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</li></ul>

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in coordinated universal time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: word2003 word2k3 wd2003 wd2k3

Keywords: kberrmsg kbfix kbexport kbqfe kbhotfixrollup kbsavefile kbexpertiseinter kbhotfixserver kboffice2003presp3fix KB912338

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