Microsoft KB Archive/931960

= FIX: Orchestration issues with BizTalk Server 2004 that are related to daylight saving =

Article ID: 931960

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Server 2004 Standard Edition
 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition
 * Microsoft BizTalk Server 2004 Partner Edition

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SYMPTOMS
The following symptoms occur at the end time of a daylight saving period in Microsoft BizTalk Server 2004.

If an orchestration has a delay shape that causes the orchestration to end after the end time, the orchestration skips the shape and is completed. However, if the orchestration finishes before the end time, the orchestration proceeds as expected.

If an orchestration has a long-running transaction, and the time-out delay lands beyond the end time, the transaction times out as soon as it is started. If the transaction lands before the end time, the transaction proceeds as expected.

If an orchestration has an atomic transaction with retries enabled, and the transaction is being retried at the end time, the orchestration will be suspended. If this hotfix is not applied and this issue occurs, the orchestration is suspended and can be resumed manually. To manually resume service instances in BizTalk Server 2004, follow the steps in the &quot;Workaround&quot; section.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have BizTalk Server 2004 Service Pack 2 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

Uninstall information
This hotfix can be uninstalled.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



WORKAROUND
To manually resume service instances in BizTalk Server 2004, follow these steps:
 * 1) Start Health and Activity Tracking.
 * 2) Click Operations, and then click Service Instances.
 * 3) In the Status box, click Suspended.
 * 4) Click Run Query.
 * 5) Right-click the suspended service instance that you want, and then click Resume.

Note You can resume any service instance that has a status of Suspended (resumable).



MORE INFORMATION
There are no daylight saving time (DST) issues with BizTalk Server 2002 or with BizTalk Server 2000. For more information about DST changes in Microsoft Windows operating systems, visit the following Microsoft Web site:

http://support.microsoft.com/gp/cp_dst

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbinfo kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbbts KB931960

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