Microsoft KB Archive/70910

Word 5.50: Hangs When Sizing Windows with Logitech Mouse

PSS ID Number: Q70910 Article last modified on 03-01-1995

5.50 6.00

MS-DOS

= SUMMARY =

Microsoft Word version 5.50 may hang when using a Logitech mouse with mouse driver MOUSE.COM version 5.00 or earlier to size a document window. This problem does not occur if you size the window with the keyboard by selecting the Window Size command.

Logitech mouse owners with MOUSE.COM 5.00 or earlier can contact Logitech Customer Service or the Logitech Bulletin Board to receive an updated mouse driver at no charge.

Logitech Customer Service
Telephone: (510) 795-0801 Hours: Mon.- Thur. 8 AM to 5 PM PST Friday 9 AM to 4 PM PST

Logitech Bulletin Board
Telephone: (510) 795-0408 Hours: 7 days a week, 24 hours a day.

The Microsoft mouse driver software provided with Word version 5.50, MOUSE.SYS version 7.05, should not be used with a Logitech mouse.

Using earlier versions of the Logitech mouse utilities, CLICK.EXE and MENU.COM (or LOGIMENU.COM) with an updated version of Logitech’s MOUSE.COM or MOUSE.SYS software may cause problems in Word 5.50 and other software applications. Contact Logitech Customer Service for more information about updates for these mouse utilities.

Reference(s):

Logitech Technical Support: (510) 795-0427.

“Getting Started.” Version 5.50, Page 18.

KBCategory: kbother KBSubcategory: Additional reference words:

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================================================================ Copyright Microsoft Corporation 1995.