Microsoft KB Archive/253578

= SMS: Error Message When PCMMAC Runs the Same Job on Two or More Clients Simultaneously =

Article ID: 253578

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Service Pack 4, when used with:
 * Apple Macintosh OS X

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This article was previously published under Q253578



SYMPTOMS
When Package Command Manager for the Macintosh (PCMMAC) is running the same job on multiple clients simultaneously, the following error message may be displayed:

"error 0 in file array s.cpp".

In addition, the job may be displayed in the Systems Management Server (SMS) Administrator console as being successfully completed, when the job has not actually run correctly on the workstation.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date        Time      Size    File name    Platform 2/4/2000   12:07PM   306K    Pcm.mac      Macintosh 2/4/2000   6:56PM    191K    Pcmupd.mac   Macintosh NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.



MORE INFORMATION
The Pcm.mac file is a compressed version of PCMMAC. Use the Hdecomp tool included with SMS to decompress this file to a volume that supports Macintosh files (such as NTFS).

The Pcmupd.mac file is a compressed version of a special Vise updater bundle containing PCMMAC. Use the Hdecomp tool to extract this file, which generates a Pcmupdater file. Run the resulting file to view its Readme file, and then apply the update to the local computer.

Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbbug kberrmsg kbfix KB253578

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