Microsoft KB Archive/316132

= SMS: Collection Replication Does Not Work if Collection Comment Has a Carriage Return =

Article ID: 316132

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q316132



SYMPTOMS
Collections that have a carriage return or line feed in the comment may not be replicated to child sites correctly. If you view the collection properties at a child site, the portion of the comment that is after the carriage return may be missing, and the collection's update schedule may not be defined. Note that when you create or edit a collection, you can add a new line to the comment field by pressing ENTER or CTRL+ENTER.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Systems Management Server 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 How to Obtain the Latest Systems Management Server 2.0 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server (SMS) service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Time   Version         Size       File name    Platform --  01-Mar-01  16:15  2.00.1493.3227  2,431,760  Basesvr.dll  Alpha 01-Mar-01 16:15  2.00.1493.3227  1,579,936  Basesvr.dll  Intel NOTE: Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



WORKAROUND
To work around this problem, do not use ENTER or CTRL+ENTER in the comments field of the collection properties.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Systems Management Server 2.0 Service Pack 5.



Hotfix Installation Instructions
Apply the fix in this article to all sites in the SMS hierarchy. After you install the fix, update the collections that are affected by the problem at the site where it was created. To install the fix, use one of the following methods.

How to Use the Hotfix Installer
NOTE: You can use this method only on Intel-based computers.
 * 1) Copy the hotfix folder structure to a share on your network. Note that Q316132.exe is an SMS Installer file that updates specific files on your site server.
 * 2) Log on to the site server by using an account with administrative rights.
 * 3) On the site server, quit the SMS Administrator console.
 * 4) Run the Q316132.exe tool, and then follow the directions in the wizard. You can run the file in Quiet mode by using the /s switch.

How to Manually Install the Hotfix

 * 1) On the site server, quit the SMS Administrator console.
 * 2) Stop the SMS Site Component Manager, SMS Executive, and SMS SQL Monitor services on the site server.
 * 3) Replace the Basesvr.dll file in the  \Bin\  folder with the version of the file that is included with the hotfix.
 * 4) Restart the SMS Site Component Manager, SMS Executive, Windows Management, and SMS SQL Monitor services.

Additional query words: prodsms

Keywords: kbhotfixserver kbqfe kbsms200presp5fix kbsoftwaredist kbbug kbcollections kbenv kbfix KB316132

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