Microsoft KB Archive/296014

= WMI Events Are Lost While OnePoint Service Is Not Running =

Article ID: 296014

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q296014



SYMPTOMS
When you stop and then restart the OnePoint service, Windows Management Instrumentation (WMI) service events are not reported while the OnePoint service is stopped.



CAUSE
This behavior can occur because Microsoft Operations Manager (MOM) loses its registration with WMI when the OnePoint service is stopped.



WORKAROUND
To work around this behavior, restart the OnePoint service to reregister MOM with WMI, allowing MOM to continue to receive WMI event information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
MOM is a WMI event subscriber and must reconnect to WMI upon OnePoint service restart in order to get event notification.

Additional query words: bounce downtime

Keywords: kbbug kbfaq kbnetwork kbpending kbpolicy KB296014

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