Microsoft KB Archive/194508

= Unable to Install Printer Drivers in Other Languages =

Article ID: 194508

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft BackOffice Server 4.0
 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a

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This article was previously published under Q194508



SYMPTOMS
If you attempt to install a Windows NT 4.0 PCL, postscript, or plotter driver, you may receive the following error:

Printer settings could not be saved. The specified Print has been

deleted.



CAUSE
The printer driver you are attempting to install is in a language different from the operating system (for example, a Chinese driver into a Japanese Windows NT installation).



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Keywords: kbbug kbfix KB194508

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