Microsoft KB Archive/274291

= OLEXP: Messages Do Not Display Embedded Graphics =

Article ID: 274291

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0 Macintosh Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q274291



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you receive a message that has the Stationary option enabled or an embedded image, you may not see the image in the message, or you may see the following error message in the message body:

[Unable to display image]



CAUSE
This behavior can occur if the message was sent with a proprietary e-mail system such as America Online (AOL).



WORKAROUND
To resolve this behavior, send the message in plain text or HTML format and include the image as an attachment.



MORE INFORMATION
Because the image is embedded and sent by third-party software, Microsoft mail clients may not understand the encoding that is used to embed the image. Attachments may work as expected.

