Microsoft KB Archive/218356

= OL2000: No Attachment Icon in Table Heading =

Article ID: 218356

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218356



SYMPTOMS
If you receive a message using Outlook, you do not see the attachment icon (paper clip) in the table heading of your view, even though the message contains an attachment.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem can occur in more than one situation.

Situation 1 - Remote Mail
If you configure Outlook Corporate or Workgroup (CW) to use Remote Mail with a Internet E-mail account, when you download the message headers you do not see an attachment icon for those messages with attachments. When Outlook downloads message headers from an e-mail account (POP3) the downloaded headers do not contain useful attachment information.

Outlook (CW) configured with a Microsoft Exchange Server e-mail account does show the attachment icon in Remote Mail message headers. This is because of the difference in what information is downloaded using an Exchange Server service versus using an Internet E-mail (IMEP) service.

Situation 2 - Secure Mail
If you receive a secure S/MIME message using Outlook Internet Mail Only (IMO), you do not see the attachment icon in the table header of your view. The same message received in Outlook CW shows the attachment icon.

Additional query words: OL2K

Keywords: kbbug kbnofix KB218356

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