Microsoft KB Archive/840020

= Forms that are published in the Organizational Forms Library of Outlook 2003 are not available in offline mode or in online mode =

Article ID: 840020

Article Last Modified on 7/27/2006

-

APPLIES TO


 * Microsoft Office Outlook 2003

-





SYMPTOMS
When you publish a form in the Organizational Forms Library in Microsoft Office Outlook 2003, you may find that the form is not available in the offline mode. If you try to open the published form for the first time in the offline mode, the default form is opened instead. If you change to the online mode and then you try to open the published form, the default form opens instead.



CAUSE
This issue occurs when the Outlook profile that you are using when you create the form is set to use the Cached Exchange Mode.



RESOLUTION
This problem is corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Office 2003 Service Pack 1.

Keywords: kbtshoot kbqfe kbprb kboffice2003sp1fix KB840020

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.