Microsoft KB Archive/277890

= SBS POP3 Connector Is Unable to Download E-Mail from MSN POP3 Accounts =

Article ID: 277890

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5
 * Microsoft Small Business Server 2000 Standard Edition

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This article was previously published under Q277890



SYMPTOMS
When the Post Office Protocol 3 (POP3) Connector attempts to download email from an MSN(TM) Internet Access POP3 account it is not able to do so successfully, and it logs the following events in the Application log in Event Viewer:

Event ID: 12050

Source: POP3 Connector

Type: Error

Category: Download

Description:

POP3: Failed to check the POP3 account for  at host   on port 110. The error is 58.

Event ID: 12052

Source: POP3 Connector

Type: Error

Category: Download

Description:

POP3:An error occurred during a POP3 transaction to host [ ]. For user. The error is 58.

In this event:
 * is the Fully Qualified Domain Name (FQDN) of the MSN POP3 server.
 * is the IP address of the MSN POP3 server.
 * is the account name on the MSN POP3 server.



CAUSE
This event is logged because MSN POP3 servers require Secure Password Authentication (SPA) and SPA is not supported by the Small Business Server POP3 Connector.

These event errors occur on any POP3 servers which require SPA.



RESOLUTION
To resolve this issue, you need to use a POP3 Client software that supports SPA such as Microsoft Outlook 2000 (Microsoft Outlook Internet E-Mail Service is required for Microsoft Outlook 2000) or Microsoft Outlook Express.

Additional query words: smallbiz

Keywords: kbenv kbprb KB277890

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