Microsoft KB Archive/124580

= Explorapedia: Program Seems to Hang When Printing =

Article ID: 124580

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Explorapedia: The World of Nature 1.2
 * Microsoft Explorapedia series: World of People for Windows 1.0

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This article was previously published under Q124580



SYMPTOMS
When you attempt to print an article in Microsoft Explorapedia, the program may seem to stop responding (hang).



CAUSE
This behavior can occur for either of the following reasons:
 * Explorapedia does not include a printer interface, so you do not receive error messages or warnings when the printer requires attention.
 * Explorapedia is graphically oriented, so it prints articles slower than other programs. It may take a few moments after the "Printing in progress" message disappears before you regain control with the mouse.



Windows 95/98
If you wait several minutes and notice no response from the printer, follow these steps to check the status of the print job:  Click Start, point to Settings, and then click Printers. Double-click the printer you want to use. If you see an error message under in the Status column, resolve the printer error, or cancel the print job. To cancel a print job, follow these steps:  Click the document. On the Document menu, click Cancel Printing.

If you do not see a print status error, continue to wait for the print job to finish. </li> Click Explorapedia on the taskbar.</li></ol>

Windows 3.x
If you wait several minutes and notice no response from the printer, follow these steps to use Print Manager to check the status of the print job:  Press CTRL+ESC to open the Task List.</li> In the Task List box, click Print Manager, and then click Switch To.

If you do not see Print Manager, click Program Manager in the Task List box, click Switch To, and then double-click Print Manager in the Main group in Program Manager.</li> If you see an error message under in the Status column, resolve the printer error, or cancel the print job. To cancel a print job, follow these steps:  Click the document.</li> On the Document menu, click Cancel Printing.

If you do not see a print status error, continue to wait for the print job to finish.</li></ol> </li> Press CTRL+ESC to open the Task List.</li> In the Task List box, click Explorapedia, and then click Switch To.</li></ol>

Additional query words: 1.00 xplor mskids kids tad tadpole people hangs crash freeze locked-up lock bomb down nature

Keywords: kbprint kbprb kbfaq KB124580

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