Microsoft KB Archive/812925

= Task Scheduler Jobs Do Not Run, and Error Code 0x8004130f Is Generated =

Article ID: 812925

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 6

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SYMPTOMS
If you are running many Task Scheduler jobs each day by using a user account on a multiprocessor computer, and if some of the jobs run multiple times a day, the jobs may intermittently lose their credentials and not run successfully.

When this issue occurs, entries that are similar to the following appear in the Schedlgu.txt file in the Windows folder: &quot;&quot; ()  ** ERROR ** The attempt to retrieve account information for the specified task failed; therefore, the task did not run. Either an error occurred, or no account information existed for the task.

Additionally, you receive following error message:

0x8004130f: No account information could be found in the Task Scheduler security database for the task indicated.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time      Version        Size      File name --  25-Jan-2003  00:25     4.71.1974.1    134,928   Mstask.exe 25-Jan-2003 00:24     4.71.1974.1    222,992   Mstask.dll Note Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug KB812925

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