Microsoft KB Archive/178923

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{| The information in this article applies to:
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 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Windows NT Server version 4.0

SYMPTOMS
When you install the Trend Micro ServerProtect antivirus software for Windows NT 3.51 on a server running Windows NT 4.0, the following blue screen STOP error messages may be displayed:

Stop: 0x00000024 (0x001901h9, 0xf7cdfbf0, 0xf700cdfa2c, 0x8015f003)

Stop: 0x00000024 (0x001901f9, 0xfcc88bf0, 0xfcc88a2c, 0x8015fb03)

Stop: 0x0000001e (0xc0000005, 0x00000000, 0x00000000, 0x00000000)

Stop: 0x0000007f (0x0000000d, 0x00000000, 0x00000000, 0x00000000)

RESOLUTION
To resolve this problem, uninstall the ServerProtect antivirus software.

MORE INFORMATION
For information about how to contact Trend Micro, query in the Knowledge Base for one of the following articles:

ARTICLE-ID: Q65416 TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: ID: Q60781 TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: Q60782 TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.
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Last reviewed: January 28, 1999

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