Microsoft KB Archive/909167

= Xbox 360: You receive the “Limited Network Connection” error message =

Article ID: 909167

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox 360 Wireless Networking Adapter
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Xbox

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SYMPTOMS
When you try to connect an Xbox 360 console to a Microsoft Windows XP Media Center-based computer, you receive the following error message:

Limited Network Connection

Your console didn't obtain an IP address from your DHCP server. An IP address is usually required for your console to contact your PC with Windows Media Center. Check your network connection in Network Settings.

[Network Settings]

[Continue]

[B- Back]

[A- Select]

[X- Cancel]



CAUSE
This issue occurs when the Xbox 360 console does not receive an IP address from a DHCP server.

Note The Xbox 360 console is set up to obtain an IP address from a DHCP server.



THINGS TO TRY
 Verify that the network settings for the Xbox 360 console are correct for your home network. To access the network settings on the Xbox 360 console, follow these steps:  From the Xbox Dashboard, move to the System section. Select Network Settings. Select Edit Settings. You can view the network settings on the Edit Settings screen in the Xbox Dashboard.  If you use a router or a gateway device, make sure that the router or the gateway device has DHCP enabled. For more information about how to enable DHCP in the router or gateway device, see the manual for the device or contact the manufacturer of the device.</ol>

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MORE INFORMATION
This issue may occur for different reasons. You can use the Media Connection test in the System section to help diagnose network-related issues. To access the Media Connection test, follow these steps:
 * 1) From the Xbox 360 Dashboard, move to the System section.
 * 2) Select Network Settings.
 * 3) Select Test Media Connection to start the network test.

You can also use this test to troubleshoot other network related issues.

Note There are two network tests available in the System section of the Xbox Dashboard. One network test examines the Xbox Live connectivity. The other network test examines the connectivity to a Microsoft Windows-based computer.

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