Microsoft KB Archive/115038

WFWG: Using NetDDE with Third-Party Networks PSS ID Number: Q115038 Article last modified on 08-26-1994

3.11

WINDOWS

= SYMPTOMS =

After you install Windows for Workgroups 3.11 with a third-party network as the primary network, you encounter one or both of the following problems:

  When you start Windows for Workgroups, a dialog box appears with the following request: NETDDEX loads NetDDE and CLIPSRV, and a computer name is required. Please enter computer name:   When Windows for Workgroups starts, the Chat icon appears in the Network group. 

= CAUSE =

NETDDEX requires NetBIOS. If NetBIOS services have not been started for the primary network installed, NetDDE services are not available. For example, if Novell NetWare is selected as the primary network, in order for NetDDE to function properly, the Novell terminate-and-stay-resident (TSR) program that provides NetBIOS services under NetWare, NETBIOS.EXE, must be run before starting Windows.

= RESOLUTION =

NetBIOS services are provided differently for each of the third-party networks that can be set up as the primary network. For instructions on how to provide NetBIOS services for your network, consult with the network administrator or network vendor, or refer to the documentation.

If the use of NetDDE is not required, remove NETDDEX.EXE from the Load= line in the [Windows] section of the WIN.INI file.

= MORE INFORMATION =

Windows for Workgroups Setup adds NETDDEX to the LOAD= line of the WIN.INI file when you set up a third-party network as the primary network regardless of whether NetBIOS services are loaded at that time.

= STATUS =

Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional reference words: 3.11 wfw wfwg netdde netddex novell setup /h

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Copyright Microsoft Corporation 1994.