Microsoft KB Archive/936730

= FIX: Some characters of the &quot;Long Text&quot; data type are incorrectly imported when you import a catalog XML file in Commerce Server 2007 =

Article ID: 936730

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2007 Developer Edition
 * Microsoft Commerce Server 2007 Enterprise Edition
 * Microsoft Commerce Server 2007 Standard Edition

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SYMPTOMS
In Microsoft Commerce Server 2007, you import a catalog XML file by using Catalog Manager or by using Commerce Server Staging. When you do this, some characters of the Long Text data type are incorrectly imported as Unicode characters.

Specifically, some Turkish characters are converted to Latin characters. For example, the following Turkish characters are converted:
 * The ş character is converted to the s character.
 * The ı character is converted to the i character.
 * The ğ character is converted to the g character.



CAUSE
This problem occurs because the catalog import operation incorrectly converts some characters to Unicode characters if the characters are included in a field that has the Long Text data type.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires Commerce Server 2007 to be installed on the server because of file dependencies.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Installation information
After you download the hotfix, follow these steps:  Back up the existing Microsoft.catalogserver.dll file that is located in the following folder:

C:\Program Files\Microsoft Commerce Server 2007\Assemblies

 Copy the Microsoft.catalogserver.dll file from the hotfix folder to the following folder:

C:\Program Files\Microsoft Commerce Server 2007\Assemblies

 To install the assembly to the global assembly cache, run the following command:

gacutil /i &quot;C:\Program Files\Microsoft Commerce Server 2007\Assemblies\Microsoft.CatalogServer.dll&quot;

 Restart the server that is running Commerce Server 2007.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbhotfixserver kbqfe KB936730

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