Microsoft KB Archive/130596

= WFWG Mail Password Case Sensitive Only When Changing Password =

Article ID: 130596

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q130596



SYMPTOMS
When you change your Windows for Workgroups Mail password, the OK button is unavailable, even though you typed the correct password in the Verify New Password box.



CAUSE
In the Change Password dialog box, the New Password and Verify New Password boxes are case sensitive.



RESOLUTION
Type your new password again, making sure to use the same case when you verify the password.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows for Workgroups versions 3.1 and 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
In the versions of Microsoft Mail shipped with Windows for Workgroups, the only place where passwords are case sensitive is the Change Password dialog box.

Additional query words: 3.10 3.11 logon

Keywords: KB130596

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