Microsoft KB Archive/159151

= Neverhood Err Msg: "Error Reading CD-ROM" When Ejected =

Article ID: 159151

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive The Neverhood
 * Microsoft DreamWorks Interactive Goosebumps Attack of the Mutant
 * Microsoft DreamWorks Interactive Chaos Island: The Lost World

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This article was previously published under Q159151



SYMPTOMS
You receive one of the following error messages:

Error reading CD-ROM.

This occurs if you try to run the programs listed above without the compact disc in the CD-ROM drive:

-or-

If the disc is ejected during game play or an animation, you may receive a black or blue screen and then you receive the following error message:

Error Reading CD-ROM in Drive D: (your CD-ROM drive letter)

Please Insert CD-ROM with Serial Number in Drive D:

If the CD is still in the drive, it may require cleaning.

Press Enter for OK or ESC to Cancel"



CAUSE
The compact disc must be in the CD-ROM drive before you can start any of the DreamWorks titles.



RESOLUTION
Do not remove the compact disc any time the program is running. Press the ESC key on the keyboard to exit the program.

If the ENTER key does not return you to the program, you need to restart (reboot) your computer. Press and hold down the CTRL key on the keyboard while you press the ALT and DEL keys (CTRL+ALT+DELETE key combination).

If you reboot or power-down the computer, any unsaved solutions in the current game will be lost



MORE INFORMATION
If the compact disc is ejected while the program is running, you may need to restore your display resolution. Please see the following article in the Microsoft Knowledge Base for information about restoring your resolution:

159150 Neverhood: Ejecting Compact Disc During Play Changes Resolution

Additional query words: dreamworks neverhood dwi cd error dream works goosebumps mutant chaos

Keywords: kberrmsg kbprb kbusage KB159151

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