Microsoft KB Archive/892374

= Windows Media Center Extender cannot establish a remote connection after you install Windows AntiSpyware (Beta) on a computer that is running Windows Media Center Edition 2005 =

Article ID: 892374

Article Last Modified on 10/12/2006

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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Beta Information
This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location where you downloaded the release.



SYMPTOMS
If you install Microsoft Windows AntiSpyware (Beta) on a computer that is running Microsoft Windows Media Center Edition 2005, Windows Media Center Extender cannot establish a remote connection.

You may receive the following error message from Windows Media Center Extender for Xbox:

The Media Center for Xbox has unexpectedly disconnected from the Media Center PC. The Extender requires a connection to the computer. The Extender might have been disconnected because of network congestion, a network disconnection, or because the PC has been turned off.

You may receive an error message that is similar to the following from third-party extenders:

An error occurred while the Media Center Extender tried to communicate with the Media Center PC. Verify your network and the PC are working and then select OK to try again.



CAUSE
This problem is caused by a known incompatibility between Windows AntiSpyware (Beta) and Windows Media Center Extender.



WORKAROUND
When you need Windows Media Center Extender functionality, shut down Microsoft Windows AntiSpyware (Beta). To do this, right-click the notification area icon and, then click Shutdown Microsoft AntiSpyware.

To restore AntiSpyware functionality, re-start Microsoft AntiSpyware on the Start menu.



MORE INFORMATION
For additional information about Windows AntiSpyware (Beta), click the following article number to view the article in the Microsoft Knowledge Base:

892279 How to obtain Microsoft Windows AntiSpyware (Beta)

Additional query words: error code: 00020b08

Keywords: kbdefenderrtwswept kbdefenderrtwno kbprb kbconnectivity KB892374

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