Microsoft KB Archive/296279

= Internet Explorer 6 Remains Installed After You Attempt to Remove It =

Article ID: 296279

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0

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This article was previously published under Q296279



SYMPTOMS
When you attempt to remove Microsoft Internet Explorer 6, Setup appears to uninstall Internet Explorer 6 components and restore the earlier version of Internet Explorer. However, after you restart the computer, Internet Explorer 6 may still be installed.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You attempt to remove Internet Explorer 6 from a Terminal Server-based computer.

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 * Terminal Server is not in Install mode.



WORKAROUND
To work around this issue, place Terminal Server in Install mode from the command-line, and then uninstall Internet Explorer 6. To do this, follow these steps:  Click Start, and then click Run. In the Open box, type cmd, and then click OK. At the command prompt, type Change User /Install, and then press ENTER.

The following command-line message appears:

User session is ready to install applications.

 Type Exit, and then press ENTER. Click Start, point to Settings, and then click Control Panel. In Control Panel, double-click Add/Remove Programs.</li> Click Change or Remove Programs in the upper-left corner of the Add/Remove Programs dialog box. Click Microsoft Internet Explorer 6 in the Currently installed programs list, and then click Change/Remove.</li> Follow the steps to restore your earlier Internet Explorer configuration.</li> After Windows restarts, place Terminal Server into Execute mode: <ol style="list-style-type: lower-alpha;"> Click Start, and then click Run.</li> In the Open box, type cmd, and then click OK.</li> At the command prompt, type Change User /Execute.

The following message appears:

User session is ready to execute applications.

</li></ol> </li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB296279

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