Microsoft KB Archive/824496

= Package Source Directory May Revert to the Previous Setting =

Article ID: 824496

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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SYMPTOMS
If you use the Microsoft Systems Management Server (SMS) 2.0 Administrator Console to change a package's source directory, you may lose this configuration change, and SMS may continue to use the previous package source directory.



CAUSE
This problem may occur if you change a package's source directory while SMS Distribution Manager copies files from the previous package source directory to one or more distribution points. When SMS Distribution Manager has completely updated the distribution points with package files, it writes the package source location back to the SMS SQL database and may overwrite a new directory that was recently specified in the SMS Administrator Console.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SMS 2.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.To resolve this problem, install the hotfix that is described in Microsoft Knowledge Base article 828400.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

828400 High Network Utilization and Many .sha Files are Backlogged When You Add Many Secondary Sites



STATUS
Microsoft has confirmed that this is a problem in SMS 2.0.



WORKAROUND
To work around this problem, do not update a package's source directory in the SMS Administrator Console if SMS Distribution Manager is currently updating one or more distribution points with the files for this package.

Keywords: KB824496

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