Microsoft KB Archive/833007

= How to change the behavior of the Cancel Request dialog box in Outlook 2003 =

Article ID: 833007

Article Last Modified on 1/16/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SUMMARY
''This article describes how you can modify the registry to change the behavior of the Cancel Request dialog box in Outlook 2003. The Cancel Request dialog box appears whenever Outlook 2003 is waiting for a Remote Procedure Call (RPC) response from your Microsoft Exchange server.

The registry settings that you use to modify the behavior of the Cancel Request dialog box in Outlook 2003 are different from those that you use in Microsoft Outlook 2002.

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INTRODUCTION
In Outlook 2002, a feature was added that notifies users if the connection to the Exchange server is taking longer than expected because of network congestion or because of server availability. This connection can include connections to your mailbox on your Exchange server, on a free and busy server, or on any other server that Microsoft Outlook may have to communicate with to fulfill a request for information. When a delay occurs, you receive the following message in the Cancel Request dialog box:

Outlook is retrieving data from the Microsoft Exchange Server. You can cancel the request, or you can minimize theCancel Request dialog box to the Windows taskbar until Outlook closes the Cancel Requestdialog box automatically.

In Outlook 2003, the registry settings that you use to modify the behavior of the Cancel Request dialog box have changed from the settings that you use in Outlook 2002. To change the behavior of the Cancel Request dialog box in Outlook 2003, follow the steps for the behavior you want to modify.

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

How to control how long it takes to update the system tray icon after the RPC starts
The registry value controls how much time passes (in milliseconds) before the system tray icon is updated after the RPC begins. The default value is 1000 milliseconds. To change how much time passes, follow these steps:  Click Start, click Run, type regedt32, and then click OK. Expand the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Display Types

 Right-click Display Types, point to New, and then click DWORD value. Type TimetoUpdateTrayIconHighBandwidth (REG_DWORD) or TimetoUpdateTrayIconLowBandwidth (REG_DWORD), and then press ENTER to name the new value. Right-click TimetoUpdateTrayIconHighBandwidth (REG_DWORD) or TimetoUpdateTrayIconLowBandwidth (REG_DWORD), and then click Modify. Click Decimal in the Base area. In the Value data box, type the length of time in milliseconds that you want to pass before the system tray icon is updated.</li></ol>

How to control when the user receives a status message after the RPC starts
The registry value controls how much time passes (in milliseconds) before the client displays a message to the user after the RPC begins. The default value is 8,000 milliseconds. To change how much time passes, follow these steps: <ol> Click Start, click Run, type regedt32, and then click OK.</li> Expand the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Display Types

</li> Right-click Display Types, point to New, and then click DWORD value.</li> Type TimetoShowRPCMessageHighBandwidth (REG_DWORD) or TimetoShowRPCMessageLowBandwidth (REG_DWORD), and then press ENTER to name the new value.</li> Right-click TimetoShowRPCMessageHighBandwidth (REG_DWORD) or TimetoShowRPCMessageLowBandwidth (REG_DWORD), and then click Modify.</li> Click Decimal in the Base area.</li> In the Value data box, type the length of time in milliseconds that you want to pass before the user receive a message.</li></ol>

How to control the number of milliseconds to wait before the user receives additional status messages for the identical string
The registry value controls the number of milliseconds that pass before messages with the identical string appear. The default value is 10,000 milliseconds. To change this value, follow these steps: <ol> Click Start, click Run, type regedt32, and then click OK.</li> Expand the following registry key:

</li> Right-click Display Types, point to New, and then click DWORD value.</li> Type MsgSuppressTicks, and then press ENTER to name the new value.</li> Right-click MsgSuppressTicks, and then click Modify.</li> Click Decimal in the Base area.</li> In the Value data box, type the number of milliseconds to wait between messages with the identical string.</li></ol>

How to control whether the Cancel Request dialog box opens in the maximized window state on your desktop or in the minimized window state on the system tray
The registry value controls how the Cancel Request dialog box opens. If you want the Cancel Request dialog box to open in the minimized window state on the system tray, the value is 1. If you want the Cancel Request dialog box to open in the maximized window state on your desktop, the value is 0. To set this value, follow these steps: <ol> Click Start, click Run, type regedt32, and then click OK.</li> <li>Expand the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Outlook\Preferences

</li> <li>Right-click Preferences, point to New, and then click DWORD value.</li> <li>Type MinToTray, and then press ENTER to name the new value.</li> <li>Right-click MinToTray, and then click Modify.</li> <li>Click Decimal in the Base area.</li> <li>In the Value data box, type 1 if you want the Cancel Request dialog box to open in the minimized window state on the system tray, or type 0 if you want the Cancel Request dialog box to open in the maximized window state on your desktop.</li></ol>

Additional query words: OL2003

Keywords: kbinfo KB833007

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