Microsoft KB Archive/307306

= EFS Backup Functions May Not Work on Computers That Are Running Windows 2000 =

Article ID: 307306

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q307306



SYMPTOMS
You cannot use backup software to back up or restore an encrypted folder that is located in an unencrypted folder to which the backup operator does not have access.



CAUSE
This problem occurs because the OpenEncryptedFileRaw function that is called with the CREATE_FOR_DIR flag does not work on Windows 2000-based computers. The function returns error 32 (ERROR_SHARING_VIOLATION).



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:   Date         Time   Version        Size     File name 07-Nov-2001 23:00  5.0.2195.4600  123,664  Adsldp.dll 07-Nov-2001 23:00  5.0.2195.4308  130,832  Adsldpc.dll 07-Nov-2001 23:00  5.0.2195.4016   62,736  Adsmsext.dll 07-Nov-2001 23:00  5.0.2195.4551  355,600  Advapi32.dll 07-Nov-2001 23:00  5.0.2195.4141  133,904  Dnsapi.dll 07-Nov-2001 23:00  5.0.2195.4379   91,408  Dnsrslvr.dll 07-Nov-2001 23:02  5.0.2195.4607  521,488  Instlsa5.dll 07-Nov-2001 23:00  5.0.2195.4600  145,680  Kdcsvc.dll 05-Nov-2001 20:02  5.0.2195.4592  199,440  Kerberos.dll 04-Sep-2001 17:32  5.0.2195.4276   71,024  Ksecdd.sys 07-Nov-2001 20:57  5.0.2195.4607  503,568  Lsasrv.dll 07-Nov-2001 20:57  5.0.2195.4607   33,552  Lsass.exe 06-Nov-2001 20:56  5.0.2195.4600  107,280  Msv1_0.dll 07-Nov-2001 23:00  5.0.2195.4594  306,960  Netapi32.dll 07-Nov-2001 23:00  5.0.2195.4603  358,672  Netlogon.dll 07-Nov-2001 23:00  5.0.2195.4600  912,656  Ntdsa.dll 07-Nov-2001 23:00  5.0.2195.4600  387,856  Samsrv.dll 07-Nov-2001 23:00  5.0.2195.4583  128,784  Scecli.dll 07-Nov-2001 23:00  5.0.2195.4600  299,792  Scesrv.dll 07-Nov-2001 23:00  5.0.2195.4600   48,400  W32time.dll 06-Nov-2001 20:43  5.0.2195.4600   56,592  W32tm.exe 07-Nov-2001 23:00  5.0.2195.4600  125,712  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words:

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbsecurity kbbackup kbhotfixserver KB307306

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