Microsoft KB Archive/241382

= Direct Mail User Connection Password Check Fails =

Article ID: 241382

Article Last Modified on 10/21/1999

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q241382



SYMPTOMS
When clicking Check Password on the Direct Mail properties dialog box to verify the password for your Direct Mail connection to the membership directory, the following error message may appear:

Check Password

Invalid password. Also, make sure that the server and user names that you entered are correct.



CAUSE
This issue may be caused by Clear Text/Basic authentication not being enabled on your Lightweight Directory Access Protocol (LDAP) membership instance.



RESOLUTION
To resolve this issue, see the following:


 * 1) From the Site Server Management Console (MMC), expand the Personalization and Membership (P&M) object.


 * 1) Expand the tree of membership instances and select the membership instance being used by Direct Mail.
 * 2) Right-click the LDAP component and click Properties.
 * 3) Click the Membership Directory Security tab and click Edit for Password Authentication Method.
 * 4) Select Clear Text/Basic Authentication.
 * 5) Click OK.
 * 6) Click OK again.



MORE INFORMATION
The Direct Mail service only connects to the membership directory using clear text/basic authentication.

Keywords: kbprb kbpending KB241382

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