Microsoft KB Archive/834158

= Web page does not print when you change from landscape orientation to portrait orientation =

Article ID: 834158

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0 Service Pack 1

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
You have a Web page that contains nested tables and that is linked to a cascading style sheet (a .css file). When you first print the Web page from Internet Explorer by using landscape orientation, and then you try to print the Web page by using portrait orientation, the page may not print.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size    File name -- 10-Jun-2004 21:03  6.0.2800.1443   2,691,584  Mshtml.dll 10-Jun-2004 21:03  6.0.2800.1443     534,016  Shdoclc.dll

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.After you apply this hotfix, follow these steps:
 * 1) Click Start, click Run, type regedit in the Open box, and then click OK.
 * 2) Locate the following registry key:
 * 3) Right-click the registry key that you located in step 2, click New, and then click Key.
 * 4) Type FeatureControl for the name of the new subkey, and then press ENTER.
 * 5) Right-click the FeatureControl subkey, click New, and then click Key.
 * 6) Type FEATURE_PAGINATIONREDUCTION_834158 for the name of the new subkey, and then press ENTER.
 * 7) Right-click the subkey that you created in step 6, click New, and then click DWORD Value.
 * 8) Type iexplore.exe, and then press ENTER.
 * 9) Right-click iexplore.exe, and then click Modify.
 * 10) In the Value data box, type 00000001, and then click OK.
 * 11) On the File menu, click Exit to quit Registry Editor.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6 Service Pack 1.



MORE INFORMATION
The problem occurs when the number of pages that you are printing is two pages in landscape orientation and one in page in portrait orientation. Therefore, if the HTML Web page that you are printing is multiple pages in portrait orientation, this problem may not occur. Also the problem may not occur if you print from the Print Preview dialog box in Internet Explorer.

Keywords: kbhotfixserver kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB834158

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