Microsoft KB Archive/187215

= Error Message: Error 676: The Line Is Busy. Try Again Later. =

Article ID: 187215

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q187215



SYMPTOMS
When you attempt to connect to your Internet service provider (ISP) to check for new e-mail and you receive a busy signal, Dial-Up Networking may not attempt to redial even though it is configured to do so, and you may receive the following error message:

Error 676: The line is busy. Try again later.



CAUSE
This problem can occur if you attempt to connect to your ISP using Microsoft Outlook Express, or by double-clicking the Dial-Up Networking connection to your ISP.



RESOLUTION
To work around this problem, use either of the following methods:

Method 1
Connect to your ISP using Microsoft Internet Explorer, and then check for new mail using Outlook Express.

Method 2
Click OK when you receive the error message, and then click Connect to attempt to connect again.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Keywords: kbprb KB187215

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