Microsoft KB Archive/196527

= Screen Is Clipped Playing DVD Movie with Cinemaster 1.2 =

PSS ID Number: 196527

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows 98

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This article was previously published under Q196527



SYMPTOMS
When you are playing a movie in wide-screen mode using the Cinemaster 1.2 driver included with Windows 98, both sides of the screen may be clipped.



CAUSE
There is an aspect ratio problem in DVD Player.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows 98 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

  Date     Time    Size      File name --  09/29/98 9:43a   125,440   Dvdplay.exe

NOTE: The installation of this fix also requires the Microsoft DirectX Media 6.0 Run Time installation. You can obtain the Microsoft DirectX Media 6.0 Run Time installation from the following Microsoft Web site:

http://www.microsoft.com/windows/downloads/default.asp



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 98.

This problem was corrected in Windows 98 Second Edition.



MORE INFORMATION
For information about support for DVD drives in Windows 98, please see the following article in the Microsoft Knowledge Base.

ARTICLE-ID: 188513 TITLE: DVD Support in Windows 98

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Additional query words: cut cropped missing

Keywords: kbprb kbQFE KB196527

Technology: kbWin98 kbWin98search

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