Microsoft KB Archive/321118

= The MOM OnePoint Service May Stop Unexpectedly =

Article ID: 321118

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q321118



SYMPTOMS
The Microsoft Operations Manager (MOM) 2000 OnePoint service may stop unexpectedly.



CAUSE
This problem may occur if the Workstation service is not running. The MOM agents require the Workstation service.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Microsoft Operations Manager 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

814529 How to Obtain the Latest Microsoft Operations Manager 2000 Service Pack



WORKAROUND
To work around this problem, start the Workstation service on the managed server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.This problem was first corrected in Microsoft Microsoft Operations Manager 2000 Service Pack 1.



MORE INFORMATION
The OnePoint service may start and run for approximately five minutes before stopping. You see the following event 9011 record in the Application log:

The Microsoft Operations Manager 2000 service (OnePointService.exe) received a stop request from the Service Control Manager.

Keywords: kbhotfixserver kbqfe kbopman2000sp1fix kbenv kbnofix kbprb KB321118

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