Microsoft KB Archive/114305

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Cannot Undo Because Undo List Is Empty

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Q114305

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a

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SYMPTOMS
Sometimes you cannot reverse changes you make in a Word for Windows document because the Undo list is empty.

CAUSE
Below is a list of certain Word operations that clear the Undo list. When this happens, you can no longer undo any previous operations.


 * Word autosaves a Word version 2.x for Windows document.
 * You run the AutoFormat command, and then choose the Reject All button.
 * You change a normal Word document into a mail merge main document using the Mail Merge command on the Tools menu.

STATUS
Microsoft has confirmed this to be a problem in Word versions 6.0 and 6.0a for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 6.00a stack gone cleared word6 winword empty nothing redo

Keywords : kbformat

Issue type :

Technology :