Microsoft KB Archive/904704

= There may not be any available Messaging Database taskpool threads if the Store process stops responding in Exchange Server SP1 =

Article ID: 904704

Article Last Modified on 10/30/2007

-

APPLIES TO


 * Microsoft Exchange Server 2003 Service Pack 1

-



SYMPTOMS
If the Store process in Microsoft Exchange Server 2003 Service Pack 1 (SP1) stops responding (hangs), there may not be any available Messaging Database taskpool threads.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2003 Service Pack 1 (SP1).

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, all the following services are automatically stopped and then restarted when you apply this hotfix:
 * Microsoft Exchange MTA Stacks
 * Microsoft Exchange Information Store
 * Microsoft Exchange System Attendant
 * Intersite Messaging License Logging
 * World Wide Web Publishing Service
 * Simple Mail Transfer Protocol (SMTP)
 * Microsoft Exchange Routing Engine
 * Microsoft Exchange POP3
 * Network News Transfer Protocol (NNTP)
 * Microsoft Exchange IMAP4
 * IIS Admin Service
 * Microsoft Exchange Management
 * Windows Management Instrumentation
 * Microsoft Search

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size     File name ---  25-Aug-2005  02:29  6.5.7233.45     133,632  Drviis.dll 25-Aug-2005 03:03  6.5.7233.45     398,336  Exsmtp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Keywords: kbqfe kbhotfixserver kbexchange2003presp2fix kbfix kbbug kbpubtypekc KB904704

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.