Microsoft KB Archive/194241

= MSPS: Incoming Call Disconnected or Call Manager Hangs =

Article ID: 194241

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q194241



SYMPTOMS
When you use the Microsoft Call Manager answering system, you may experience any of the following symptoms:


 * An incoming call may be disconnected while the Microsoft Cordless Phone System hardware continues to ring.
 * Call Manager may stop responding (hang).
 * Features such as voice commands may no longer function.



CAUSE
This behavior can occur if you receive an incoming call while you are testing the cordless phone handset.



RESOLUTION
To resolve this issue, quit and then restart Call Manager.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Cordless Phone System version 1.0.

Additional query words: msphone2 mcps telephone crash freeze

Keywords: kbhardware kbprb KB194241

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