Microsoft KB Archive/279788

= SMS: Software Metering Client Agent Generates Access Violation =

Article ID: 279788

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q279788



SYMPTOMS
The Systems Management Server (SMS) Software Metering Client agent may generate an access violation when the client runs a program.



CAUSE
The SMS Software Metering Client agent parses the product version properties of a program file to assess the details of the program when it is started. If the program that is being started contains a long Product Version string, the Software Metering Client agent (Licclint.exe in Microsoft Windows NT or Clicli95.exe in Microsoft Windows 95 or Microsoft Windows 98) can cause an access violation.

To determine if this is the cause of the access violation, examine the file properties of the program file that is being run at the time of the access violation.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.

Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbbug kbfix kbsms200fix kbsms200presp4fix kbsmsmeter KB279788

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