Microsoft KB Archive/833879

= Multiple MTA event IDs 2174, 2124, and 2143 are logged by Exchange 2003 Server =

Article ID: 833879

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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SYMPTOMS
After you receive a non-delivery report (NDR) message from an external e-mail server, your Microsoft Exchange 2003 Server computer may log the following three message transfer agent (MTA) event messages repeatedly until the NDR message expires. The NDR message typically expires in 24 hours.

Event Type: Warning

Event Source: MSExchangeMTA

Event Category: Internal Processing

Event ID: 2174

Date: Date

Time: Time

User: N/A

Computer:

Description: An MTA database server error was encountered while an attribute length. Called from MTA. Procedure: 0. Database error code: ODXOBJEC - I/O Error on object file. Object at fault: 0600005E. Attribute identifier: 29. Value number: ,. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server XFER-IN 15 72] (14)

Event Type: Warning

Event Source: MSExchangeMTA

Event Category: Operating System

Event ID: 2124

Date: 14/08/2003

Time: 09:27:25

User: N/A

Computer:

Description: An MTA database server error was encountered. The object data file caused an I/O error. Object ID: 0600005E. Operating system error: 131. File operation: READ. File offset: 0X81065000. Filename:. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [DB Server XFER-IN 15 98] (14)

Event Type: Error

Event Source: MSExchangeMTA

Event Category: Internal Processing

Event ID: 2143

Date: 14/08/2003

Time: 09:27:25

User: N/A

Computer:

Description: A fatal MTA database server error was encountered. Call Microsoft Technical Support. Unrecoverable error: ODXOBJEC - I/O Error on object file. About to terminate. Called from MTA. Procedure 0. Object ID: 0600005E. Attribute ID: 29. Attribute value number: -. Referenced object: 00000000 (00000000 => N/A). Referenced object error 0. [- DB Server XFER-IN 15 101] (16)



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Services Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 05-Jan-2004 04:21  6.5.6980.60     3,585,536  Emsmta.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information about this issue in Microsoft Exchange 2000, click the following article number to view the article in the Microsoft Knowledge Base:

828255 Multiple MTA event IDs 2175, 2124, and 2143 are logged by Exchange 2000 Server

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbqfe kbbug kbfix KB833879

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