Microsoft KB Archive/294071

= Visio2002: Administrative Installation Overwrites Earlier Installation Without Warning =

Article ID: 294071

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Visio 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio Network Center
 * Microsoft Visio Network Center

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This article was previously published under Q294071





SYMPTOMS
If you perform an Administrative installation of Microsoft Visio 2002 (setup.exe /a) to create an installation point on a network server, Visio unexpectedly overwrites the earlier installation on the network server.

If you perform an Administrative installation of Visio 2002 on top of another version of Visio, network users may see new content (such as menu items), but this content may not be installed or registered properly. When the user attempts to use this content, errors may occur.



CAUSE
When you perform an Administrative installation in a folder that has an existing installation of this type, Visio 2002 overwrites the setup information files for the earlier installation.

NOTE: No error message or warning is issued when this behavior occurs.



RESOLUTION
To prevent this behavior from occurring, be sure to specify a unique location when you create an Administrative installation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB294071

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