Microsoft KB Archive/890302

= Using the correction tool on a Hewlett Packard Compaq Tablet PC to correct a word that has been converted from ink format to text format causes Windows Messenger to unexpectedly quit =

Article ID: 890302

Article Last Modified on 6/27/2005

-

APPLIES TO


 * Microsoft Windows Messenger 5.1
 * Microsoft Windows Messenger 5.0

-





SYMPTOMS
When you use the correction tool on a Hewlett Packard (HP) Compaq Tablet PC to correct a word that has been converted from ink format to text format, Microsoft Windows Messenger unexpectedly quits.



CAUSE
This issue may occur if the Tablet PC has an outdated display adaptor driver.



RESOLUTION
To resolve this issue, update the display adaptor drivers to the latest versions. For information about how to obtain drivers for your HP Compaq Tablet PC, visit the following HP Web site:

http://welcome.hp.com/country/us/en/support.html

For information about how to contact computer hardware manufacturers, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: crash

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbtshoot kbprb KB890302

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.