Microsoft KB Archive/896619

= An Outlook 2003 rule may not work in a Windows Server 2003 domain if the rule applies to senders who are in the global address list =

Article ID: 896619

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
In Microsoft Office Outlook 2003, a rule may not work if the following conditions are true:
 * You create the rule on a client in a Microsoft Windows Server 2003 domain.
 * The rule applies to senders who are in the global address list.

For example, this problem may occur when you create a rule that moves a message to a folder if the sender is in the global address list. In this scenario, a message may not be moved to the folder as you expect.



RESOLUTION
To resolve this problem, apply the following hotfix to the domain controller.

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions
  Date         Time   Version             Size  File name -  10-May-2005  14:28  5.2.3790.328   1,532,928  Ntdsa.dll 10-May-2005 14:28  5.2.3790.328      32,768  Ntdsatq.dll 09-May-2005 23:40  5.2.3790.328      59,392  Ws03res.dll 10-May-2005 14:45  5.2.3790.2441  1,515,520  Ntdsa.dll

Windows Server 2003, x64-based versions
  Date         Time   Version             Size  File name -  10-May-2005  02:33  5.2.3790.2441  2,948,096  Ntdsa.dll 10-May-2005 02:33  5.2.3790.2441  1,515,520  Wntdsa.dll

Windows Server 2003, Enterprise Edition for Itanium-based Systems
  Date         Time   Version             Size  File name  Platform -  10-May-2005  02:33  5.2.3790.328   4,058,112  Ntdsa.dll     IA-64 10-May-2005 02:33  5.2.3790.328      82,432  Ntdsatq.dll   IA-64 10-May-2005 02:33  5.2.3790.328      58,880  Ws03res.dll   IA-64 10-May-2005 02:33  5.2.3790.328      59,392  Wws03res.dll    x86 10-May-2005 02:33  5.2.3790.2441  4,239,872  Ntdsa.dll     IA-64 10-May-2005 02:33  5.2.3790.2441  1,515,520  Wntdsa.dll      x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for Windows x64 editions
Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Additional query words: outlook2003

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB896619

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