Microsoft KB Archive/914804

= A Windows XP-based remote computer no longer automatically enters standby or hibernation after you disconnect from that computer =

Article ID: 914804

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
Consider the following scenario. You access a shared folder that is located on a remote Microsoft Windows XP-based computer. You then rename a file in the shared folder, or you move a file into another shared folder. Then, you disconnect from the remote computer. Additionally, a System Standby or System Hibernate timer is specified in the remote computer's Power Options item in Control Panel. In this scenario, the remote computer no longer automatically enters standby or hibernation.



CAUSE
This issue occurs because the system on a remote computer does not re-enable the automatic System Standby or System Hibernate timer after you disconnect from that computer.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



WORKAROUND
To work around this issue, use one of the following methods:
 * Manually put the remote computer into standby or into hibernation. To do this, follow these steps:
 * Click Start, and then click Shut Down.
 * In the What do you want the computer to do? list, click Stand by or Hibernate, and then click OK.
 * To restore the functionality by which the remote computer automatically enters standby or hibernation, restart the remote computer.

Keywords: kbtshoot KB914804

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