Microsoft KB Archive/925531

= Some fields are not automatically populated in a follow-up activity form after you create the follow-up activity in Microsoft Dynamics CRM =

Article ID: 925531

Article Last Modified on 1/4/2008

-

APPLIES TO


 * Microsoft Dynamics CRM 4.0
 * Microsoft Dynamics CRM 3.0

-



SYMPTOMS
Consider the following scenario in Microsoft Dynamics CRM. You create a follow-up activity for an entity. Then, you click Save or Save and Open. In this scenario, some fields are not automatically populated in the follow-up activity form.

Microsoft Dynamics CRM 3.0
If you create a follow-up activity for a Fax entity, the following fields are not populated automatically:
 * Sender
 * Recipient
 * Fax Number

If you create a follow-up activity for a Phone Call entity, the following fields are not populated automatically:
 * Sender
 * Recipient
 * Phone Number
 * Direction Code

If you create a follow-up activity for an E-mail entity, the following fields are not populated automatically:
 * From
 * To
 * Cc
 * Bcc

If you create a follow-up activity for a Letter entity, the following fields are not populated automatically:
 * Sender
 * Recipient
 * Address
 * Direction Code

If you create a follow-up activity for an Appointment entity, the following fields are not populated automatically:
 * Required
 * Optional
 * Organizer

If you create a follow-up activity for a Service Activity entity, the following field is not populated automatically:
 * Resources

Microsoft Dynamics CRM 4.0
If you create a follow-up activity for an E-mail entity, the following fields are not populated automatically:
 * Cc
 * Bcc

If you create a follow-up activity for a Letter entity, the following field is not populated automatically:
 * Address

If you create a follow-up activity for an Appointment entity, the following field is not populated automatically:
 * Optional



STATUS
This is a known issue in Microsoft Dynamics CRM.

Keywords: kbmbscrm40 kbtshoot kbmbsmigrate kbprb KB925531

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.