Microsoft KB Archive/886843

= Your remote has no numeric keypad to enter numbers in the First Run Wizard in Windows XP Media Center Edition 2005 =

Article ID: 886843

Article Last Modified on 10/26/2004

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you start your Microsoft Windows XP Media Center Edition 2005-based computer for the first time, and the First Run Wizard appears, you cannot enter numbers or text because your Media Center remote does not include a numeric keypad.



CAUSE
Some Windows XP Media Center Edition 2005-based computers use a smaller remote that does not include a numeric keypad. Typically, this style of remote has the following functions:
 * Power
 * Record
 * Stop
 * Pause
 * Rewind
 * Play
 * Forward
 * Replay
 * Skip
 * Back
 * More Information
 * Up
 * Down
 * Left
 * Right
 * Volume Up/Down
 * Channel Up/Down
 * Mute
 * Recorded TV
 * Guide
 * Live TV
 * DVD Menu
 * START
 * Print

Any additional input must be performed by using a keyboard and a pointing device, such as a mouse.



WORKAROUND
To work around this issue, use one of the following methods:
 * Use a keyboard for entering any numbers.
 * Purchase a larger Media Center-aware remote that includes a numeric keypad.



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Keywords: kberrmsg kbtshoot KB886843

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