Microsoft KB Archive/836953

= You receive an Initialization Error 0x3 while the Microsoft Windows Update Web site is loading =

PSS ID Number: 836953

Article Last Modified on 8/4/2004

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The information in this article applies to:


 * Microsoft Windows Update, when used with:
 * the operating system: Microsoft Windows XP

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SYMPTOMS
When you try to load the Microsoft Windows Update Web site, you receive an Initialization Error 0x3 error message.



CAUSE
This problem occurs because the versions of the Iuctl.dll file and the Iuengine.dll file are not as current as the versions of those files in the Iuident.cab file. This problem is typically a caching issue.



RESOLUTION
To resolve this problem, install new Windows Update software.

To download the Windows Update software, visit the following Web site, and then save the control files to a folder on your desktop:

http://v4.windowsupdate.microsoft.com/cab/x86/unicode/iuctl.cab

To extract the .cab file, follow these steps:
 * 1) Click the desktop, open the folder that you saved the Windows Update files in, and then right-click the Iuctl.cab file.
 * 2) Click Open.
 * 3) Select all the files that are listed.
 * 4) Right-click the files, and then click Extract.
 * 5) Point to the folder that you saved the Windows Update files in, and then click OK.
 * 6) Open the location that you selected, and then right-click the Iuctl.inf file.
 * 7) Click Install.

