Microsoft KB Archive/69272

Word 5.5: Hangs with PS/2 30 and InPort Mouse Driver 7.05

PSS ID Number: Q69272 Article last modified on 05-02-1997

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========================================================= 5.50 MS-DOS kbother

= SUMMARY =

When you run version 5.5 of Microsoft Word for MS-DOS on an IBM PS/2 Model 30 with a Microsoft InPort mouse and mouse driver version 7.05, the keyboard may lock up or hang upon exiting Word.

It has been confirmed that the following combination will cause the computer to lock up when you exit Word 5.5:

IBM PS/2 Model 30 with a MCGA graphics card Microsoft InPort Mouse Installed mouse driver version 7.05

The current workaround for this problem is to use mouse driver version 7.04. This driver is available by contacting Microsoft Product Support Services at (425) 454-2030.

KBCategory: kbother kbhw KBSubcategory: Additional reference words: 5.50 video MCGA ibm ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.