Microsoft KB Archive/813544

= Ntbackup.exe Requests the Same Tape During a Backup =

Article ID: 813544

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition

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SYMPTOMS
When the tape ends and is ejected after you use Ntbackup.exe to append backup data to a tape, you may receive the following error messages

Mount Waiting: the library is unable to load the media at this time because the drive is in use. Media name: &quot; &quot;

Pending Operators Request: Place Media &quot; &quot; into drive or library unit.

where  is the same label name for the tape that has been ejected. If you try to use a blank tape, it may be rejected. If you put the original tape into the tape drive, these symptoms repeat, with the tape being ejected and then you are prompted to use it again.

Note This symptom only occurs with stand-alone tape drives, and not with library tape backup systems.



WORKAROUND
 Click Abort. When you are prompted to stop or continue with the backup, click Stop now.

Note Ntbackup.exe indicates that the current backup job is possibly damaged. This is only true for the current backup session. All other backup data from previous sessions are still valid and can be restored. For additional information about how to restore data from the incomplete backup on the original, click the following article number to view the article in the Microsoft Knowledge Base:

244805 How to Restore Data from a Backup Set that Contains a Missing or

 Remove the current tape, and then use a new blank tape to start a new backup.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to use Ntbackup.exe, click the following article numbers to view the articles in the Microsoft Knowledge Base:

314844 How to Schedule Unattended Backups by Using a Stand-Alone Tape Library

Keywords: kbprb kbbug KB813544

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