Microsoft KB Archive/311223

= PRB: Non-Existent Floppy Disk Drive May Appear When You Reboot with a USB Floppy Drive =

PSS ID Number: 311223

Article Last Modified on 11/9/2001

-

The information in this article applies to:


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98

-



This article was previously published under Q311223



SYMPTOMS
If a Universal Serial Bus (USB) floppy disk drive is attached to a legacy-free portable computer, a second phantom floppy disk drive may appear in the My Computer dialog box after you reboot.



RESOLUTION
To resolve this problem, unplug the USB drive before you restart the computer.



Steps to Reproduce Behavior

 * 1) Attach a USB floppy disk drive to the system, and allow hardware detection to complete.
 * 2) On your desktop, double-click My Computer, and verify that a single floppy disk drive icon appears in the My Computer dialog box.
 * 3) Restart the system with the USB floppy disk drive attached.
 * 4) Double-click My Computer. Notice that a second floppy disk drive icon appears in the My Computer dialog box.

