Microsoft KB Archive/112280

= PC DirSync: Err Msg: Fatal Error 2 Opening File: MSTTRANS =

Article ID: 112280

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0
 * Microsoft Mail for PC Networks 3.2
 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q112280



SYMPTOMS
The following error may be reported in the DIRSYNC.LOG file for the server postoffice when you run directory synchronization (Dir-Sync):

Warning [ 2] Error opening file: MSTTRANS

Fatal [ 2] Error opening file: MSTTRANS



CAUSE
The MSTTRANS.GLB file is missing from the GLB directory on the Dir-Sync server postoffice.



RESOLUTION
The best resolution is to restore the MSTTRANS.GLB file from a backup copy and have all requestor postoffices perform a Dir-Sync Export (by starting the Mail Administrator program [ADMIN.EXE], under Config, Dir-Sync Requestor, Export).

If a backup copy of the postoffice is not available, the resolution depends on the version of Mail that is running:

For Mail 3.0
 Create a new MSTTRANS.GLB file by using the following MS-DOS command from within the GLB directory of the server postoffice:

type nul > msttrans.glb

 Turn off the Dir-Sync server from the Mail Administrator program (by selecting Config, Dir-Sync, Options, No, Yes). Use the LISTDS utility to reset the REQCONF.GLB file on all the postoffices participating in Dir-Sync. If this utility is not available, install a dummy postoffice and copy the REQCONF.GLB file from the dummy postoffice to all the GLB directories of all postoffices participating in Dir-Sync. Turn on the Dir-Sync server again from the Mail Administrator program (by selecting Config, Dir-Sync, Options, Yes). Re-register all of the requestors with the Dir-Sync server by selecting Config, Dir-Sync, Server, Requestors, Create, Networks, and selecting each requestor you want to register with the Dir-Sync server. Select Config, Dir-Sync, Requestor, Export to export the server[ASCII 146]s address list.</li> Reconfigure all the requestors to go to the Dir-Sync server (by selecting Config, Dir-Sync Requestor, Registration), and export the address list (by selecting Config, Dir-Sync, Requestor, Export)</li></ol>

For Mail 3.2 and 3.5
<ol> Create a new MSTTRANS.GLB file by using the following MS-DOS command from within the GLB directory of the server postoffice:

type nul > msttrans.glb

</li> Export all the address lists of all requestors from the Mail Administrator program (by selecting Config, Dir-Sync, Requestor, Export.

NOTE: Errors 138 and 139 will be generated by Dir-Sync in the DIRSYNC.LOG file for all the requestors; however, you can ignore these errors because as the Export operation will cover any transactions lost due to the missing MSTTRANS.GLB file.</li></ol>

Additional query words: 3.00 3.20 3.50 dirsync dirsynch admin admin.exe

Keywords: KB112280

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