Microsoft KB Archive/194777

= MSPS: Handset Set to Speaker Mode When Answering Call =

Article ID: 194777

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q194777



SYMPTOMS
When you answer a call using the Microsoft Cordless Phone System handset, you can hear the caller's voice, but the caller may not be able to hear your voice.



CAUSE
This behavior can occur if you press the PHONE button to answer the call when the handset is in the charging cradle or while you remove the handset from the charging cradle. When you do this, you switch the Cordless Phone System to speaker mode.



RESOLUTION
To prevent this issue from occurring, make sure you remove the handset from the charging cradle before you press the PHONE button to answer the call.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Cordless Phone System version 1.0.



MORE INFORMATION
When the Cordless Phone System is operating in speaker mode, you can hear the caller, but the caller cannot hear your voice.

NOTE: If you press the PHONE button when the handset is set to speaker mode, you may disconnect the call.

Additional query words: mcps telephone kbimu

Keywords: kbhardware kbprb KB194777

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