Microsoft KB Archive/167177

IGZ: Computer Disconnects When Playing Game Using MSN

PSS ID Number: Q167177 Article last modified on 04-24-1998

WINDOWS:3.x

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Internet Gaming Zone, version 4.0 == 

= SYMPTOMS =

When you play a game or chat on the Internet Gaming Zone (IGZ), you may be disconnected from The Microsoft Network.

= CAUSE =

The Microsoft Network does not recognize online activity when data is being received from the Internet by a program other than Internet Explorer. The auto-disconnect feature causes The Microsoft Network to disconnect from your computer after the specified idle time, even though you are still receiving data.

The auto-disconnect feature recognizes the following activities:


 * Anything you do on The Microsoft Network itself (chat, BBS, mail, MSN Today, and so forth).
 * Any data sent to the Internet.
 * Any data received from the Internet by Internet Explorer. Remember that this does not include other programs, such as, FTP and NetScape.

= WORKAROUND =

Use one of the following methods to work around this problem:


 * Use Internet Explorer.
 * Set the auto-disconnect setting to 59 minutes.
 * Connect to the Internet using The Microsoft Network connectoid. This connectoid is located in Dial-up Networking. Using the connectoid disables the auto-disconnect feature, so be careful not to remain connected inadvertently and accumulate connect-time bills.

= MORE INFORMATION =

When The Microsoft Network disconnects, it displays a Disconnecting Now dialog box for 30 seconds. After disconnect, no dialog box is displayed. If you return to an unattended data transfer, you do not see an error message.

= Additional query words: 4.x IGZ Internet gaming zone z4 =

Keywords : kbinterop kbusage kbfaq Version : WINDOWS:3.x Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.