Microsoft KB Archive/132446

= Application Error When Adding Users and Groups with ADDUSERS =

Article ID: 132446

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5
 * MSPRESS Microsoft Windows NT Resource Kit 3.5

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This article was previously published under Q132446



SYMPTOMS
When you add more than 150 users or groups using Add Users for Windows NT (ADDUSERS.EXE), the following error messages appear:

An application error has occurred and an application error log is being generated.

SERVICES.EXE (and LSASS.EXE)

Exception: access violation (0xc0000005)



CAUSE
This problem occurs when the size of the change log is too small to handle requests by ADDUSERS.



RESOLUTION
To correct this problem, modify the Registry on all domain controllers before setting up new user or group accounts using ADDUSERS.EXE:

WARNING: Using Registry Editor incorrectly can cause serious, system-wide problems that may require you to reinstall Windows NT to correct them. Microsoft cannot guarantee that any problems resulting from the use of Registry Editor can be solved. Use this tool at your own risk.

 Run Registry Editor (REGEDT32.EXE).  From the HKEY_LOCAL_MACHINE subtree, go to the following key:

     \SYSTEM\CurrentControlSet\Services\NetLogon\Parameters

 From the Edit menu, choose Add Value.  Add the following:

     Value Name: ChangeLogSize Data Type: REG_DWORD String:    0x400000 (Hex)

 Choose OK and quit Registry Editor.</li> Shutdown and restart Windows NT.</li></ol>

Additional query words: 3.51 Windows NT User Manager netlogon.chg

Keywords: KB132446

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