Microsoft KB Archive/286863

= WD2002: Canon Multipass C5000 Printer Prints Wavy Lines =

Article ID: 286863

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q286863



SYMPTOMS
When you print a document containing graphics to a Canon MultiPass C5000 printer, the printer prints several pages containing wavy lines. The printer may print hundreds of pages with one line of ASCII on each page.

If the document does not contain graphics, the document is printed correctly.



CAUSE
This behavior is caused by a problem with the Canon printer driver.



RESOLUTION
A new driver that resolves this issue is available from Canon.

For information about how to obtain the updated printer driver from Canon, please view the documentation included with your printer, or visit the Canon Web site. For information about how to contact Canon, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb squiggly wiggly

Keywords: kbprb KB286863

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