Microsoft KB Archive/199021

= 3Com SmartAgent Can Produce High CPU Usage When Using WLBS =

Article ID: 199021

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Load Balancing Service

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This article was previously published under Q199021



SYMPTOMS
3Com network interface cards (NICs) come with a SmartAgent service that allows remote monitoring, administration, and troubleshooting. On some configurations, it can produce high CPU usage when used in conjunction with the NIC that has Windows NT Load Balancing Service (WLBS) bound to it.



RESOLUTION
To work around this problem, disable SmartAgent in the Services tool in Control Panel.

Additional query words: Convoy

Keywords: kbprb KB199021

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