Microsoft KB Archive/817917

= FIX: Server for NFS Resource Is Stuck in &quot;Offline Pending&quot; with SANergy Installed =

Article ID: 817917

Article Last Modified on 12/30/2005

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APPLIES TO


 * Microsoft Windows Services for Unix 2.3
 * Microsoft Windows Services for UNIX 3.0 Standard Edition

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SYMPTOMS
Server for Network File System (NFS) stops responding in the &quot;Offline Pending&quot; state when all the following conditions are true:
 * You have removed the resource two times.
 * You have installed the IBM Tivoli SANergy software.
 * You have experienced a loss of the power supply on a server cluster.
 * You try to move the NFS resource.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next version that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  09-Apr-2003  02:16  5.3000.2117.8      78,336  Clilocks.dll 09-Apr-2003 02:10  5.3000.2117.8      31,744  Clusnfs.exe 09-Apr-2003 02:10  5.3000.2117.8      24,064  Nfsonly.exe 09-Apr-2003 02:10  5.3000.2117.8      66,048  Nfssh.dll 09-Apr-2003 02:24  5.3000.2117.8      88,064  Nfsshare.exe 09-Apr-2003 02:10  5.3000.2117.8     143,360  Nfsshex.dll 09-Apr-2003 02:10  5.3000.2117.8     113,664  Nfssprop.dll 09-Apr-2003 02:10  5.3000.2117.8      94,720  Nfssvc.exe 09-Apr-2003 02:10  5.3000.2117.8     324,128  Nfssvr.sys 09-Apr-2003 02:10  5.3000.2117.8      40,864  Portmap.sys 14-Dec-2001 19:01  5.0.2134.1         35,600  Regini.exe 09-Apr-2003 02:10  5.3000.2117.8      72,800  Rpcxdr.sys 06-Apr-2002 09:33                     27,102  Supphelp.chm 09-Apr-2003 02:10  5.3000.2117.8      48,128  Upnfs3.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

