Microsoft KB Archive/910088

= The Terminal Server Licensing tool may unexpectedly quit after you install Windows Server 2003 Service Pack 1 on a Terminal Server =

Article ID: 910088

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

 Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li></ul> </li> Microsoft Windows Server 2003, Standard x64 Edition</li> Microsoft Windows Server 2003, Datacenter x64 Edition</li> Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

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SYMPTOMS
Consider the following scenario:
 * You start the Terminal Server Licensing tool (Licmgr.exe), and then connect to a Terminal Server license server.
 * You click the Windows Server 2003 - Terminal Server Per User CAL Token node in the left pane.
 * You press F5 or click Refresh on the View menu to update the display.

In this scenario, the Terminal Server Licensing tool may unexpectedly quit (crash). You may experience this problem after you install Microsoft Windows Server 2003 Service Pack 1 (SP1) on the Terminal Server.

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CAUSE
This problem occurs because of a problem in the Licmgr.exe program that is included with Windows Server 2003 SP1. An access violation error may occur in the Licmgr.exe program.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 Service Pack 1 (SP1) to apply this hotfix.

Note x64-based versions of Windows Server 2003 include SP1.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003 with SP1, Itanium-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbtermserv kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB910088

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