Microsoft KB Archive/105886

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GP Fault Saving to Word for Windows 2.0 File Format

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Q105886

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

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SYMPTOMS
If you save a Word for Windows document in the Word for Windows 2.0 file format, a general protection (GP) fault error may occur in WINWORD.EXE.

CAUSE
This happens if your document contains an endnote, footnote, or annotation within any of the following document elements:


 * Table of contents
 * Table of figures
 * EMBED or LINK field

STATUS
Microsoft has confirmed this to be a problem in Microsoft Word for Windows version 6.0. This problem was corrected in Microsoft Word for Windows 95, version 7.0.

WORKAROUNDS

 * Move the endnote, footnote, or annotation out of the table of contents, table of figures, or the EMBED or LINK field.
 * Instead of saving the file in Word for Windows 2.0 format, save it in Rich Text Format (RTF).

Additional query words: 6.0 hang hung crash crashed locks winword word6 locked frozen freezes crashing quit quits stopped gpf

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