Microsoft KB Archive/110163

= Incoming Faxes Received but Never Appear in Inbox =

Article ID: 110163

Article Last Modified on 10/15/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q110163





SYMPTOMS
If you are using Windows for Workgroups version 3.11 At Work PC Fax and a CAS modem, you may receive incoming faxes that do not appear in your Inbox.



CAUSE
This problem occurs when AutoAnswer for At Work PC Fax is set to Off and AutoAnswer in the CAS manager is set to On. As a result, the CAS board receives the fax but Microsoft Mail ignores it.



RESOLUTION
To correct this problem, run Control Panel, choose At Work PC Fax, Setup, and set AutoAnswer to On.

Additional query words: 3.11 intel

Keywords: KB110163

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