Microsoft KB Archive/315496

= Unable to Download from the Windows Update Web Site =

Article ID: 315496

Article Last Modified on 8/27/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q315496



SYMPTOMS
When you try to download a file from the Microsoft Windows Update Web site, you may not receive the downloadable file, and you may receive the following message in the Internet Explorer Status bar:

Javascript:void(0)



CAUSE
This issue can be caused by a damaged scripting engine.



RESOLUTION
To resolve this issue, download Windows Script 5.7.

To download Windows Script 5.7 for Windows XP visit the following Web site: http://www.microsoft.com/downloads/details.aspx?familyid=47809025-D896-482E-A0D6-524E7E844D81&displaylang=en

To download Windows Script 5.7 for Windows 2000, visit the following Web site: http://www.microsoft.com/downloads/details.aspx?familyid=C03D3E49-B40E-4CA1-A0C7-CC135EC4D2BE&displaylang=en



MORE INFORMATION
&quot;Javascript:void(0)&quot; is the code that is used as the hyperlink target. The &quot;Javascript:void(0)&quot; message always appears when you click a link or mouse over a link on the Windows Update site. This behavior is normal.

Keywords: kbenv kberrmsg kbprb KB315496

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