Microsoft KB Archive/888281

= Delays occur when you quickly scan the Program Guide in Windows XP Media Center Edition 2005 =

Article ID: 888281

Article Last Modified on 10/22/2004

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you first open the Program Guide in Microsoft Windows XP Media Center 2005, and you use the forward or back arrows on the remote control or on the keyboard to quickly scan the Program Guide, you may receive the following message:

Tip: Jump 12 Hours

Press SKIP on the remote to jump ahead 12 hours in the Guide. Press REPLAY to jump back 12 hours.

This message may remain on the screen for up to 10 seconds before the Program Information display is shown for the selected program.

If you continue to quickly scan the Program Guide, the Program Information display for the next selected program may not display for up to 10 seconds. Instead, the Program Information display remains blank. After the delay, you receive the message again before program information is shown for the selected program.



WORKAROUND
To work around this issue and to quickly scan the Program Guide without the delay that is caused by the Program Information display, use the following methods:
 * Use the Fast Forward and Rewind buttons on the remote control to jump 3 hours forward and back in the Program Guide.
 * Use the Skip and Replay buttons on the remote control to jump 12 hours forward and back in the Program Guide.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Keywords: kbtshoot KB888281

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