Microsoft KB Archive/82365

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Norton Desktop v1.0 Conflicts with SoundBlaster

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Q82365

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
After you install version 1.0 of Norton Desktop for Windows, and you restart Windows, the following error message may be displayed if you also have a Creative Labs SoundBlaster sound card installed:

The SoundBlaster 1.5 driver requires the Windows 3.1 version of VDMAD.386 to work correctly. An incorrect version is currently in use. Change the DEVICE= line in SYSTEM.INI to: DEVICE=*VDMAD, then restart your system.&quot;

RESOLUTION
Follow the instructions in the message to solve the problem.

MORE INFORMATION
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

KBCategory: kbsetup kbsound kb3rdparty kbmm

KBSubcategory: win31

Additional query words: 3.10 sonic ndw VDMAD sound blaster 3.11

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311