Microsoft KB Archive/923056

= FIX: Event ID: 5754 when you use the SOAP adapter or the HTTP adapter together with a client certificate in BizTalk Server 2004 =

Article ID: 923056

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Server 2004 Standard Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition

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SYMPTOMS
When you use the SOAP adapter or the HTTP adapter together with a client certificate in Microsoft BizTalk Server 2004, an Error event that resembles the following may be logged in the Application log: Event Type: Error

Event Source: BizTalk Server 2004

Event Category: BizTalk Server 2004

Event ID: 5754

Description:

The &quot;SOAP&quot; adapter is suspending an outbound message going to destination URL:&quot; &quot;. Details: &quot;Client Certificate not found in store.&quot;.

Note In this event,  is a placeholder for the Web service URL.

This problem occurs after the SOAP adapter or the HTTP adapter successfully connects to the destination URL. This problem only occurs under load. The problem can be resolved by restarting the computer. This problem does not reoccur after you restart the computer that is running BizTalk Server.

Note This problem does not occur in Microsoft BizTalk Server 2006.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have BizTalk Server 2004 Service Pack 1 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This event may be logged if the SOAP adapter or the HTTP adapter is configured incorrectly to retrieve the client certificate. You should apply this hotfix only if the SOAP adapter or the HTTP adapter previously worked correctly.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbbtsadapters kbhotfixserver kbbts KB923056

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