Microsoft KB Archive/841064

= Things to consider when you use the Calendar logging feature in Outlook 2003 =

PSS ID Number: 841064

Article Last Modified on 6/28/2004

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The information in this article applies to:


 * Microsoft Office Outlook 2003, Service Pack 1 (SP1)

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INTRODUCTION
Microsoft Office Outlook 2003 Service Pack 1 (SP1) introduces a new feature that logs Calendar transactions. Because the log file that is created contains sensitive information, the log file is created in a binary format. Therefore, the log file can only be read after it goes through a conversion process. After the log file is converted, it will display the following calendaring items:


 * Sniffer (Inbox auto-processing)
 * Free/Busy publishing
 * Reminders
 * Calendar item actions (create, modify, delete)
 * Resource booking
 * Local time zone

This article discusses the details about the Calendar logging feature so that you can make an informed decision about whether you want to turn on (enabled) this feature.



Configuration
The Calendar logging feature is available in Outlook 2003 SP1, but it is not turned on by default. To turn on the Calendar logging feature, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) On the Other tab, click Advanced Options.
 * 3) Click to select the Enable Logging (troubleshooting) check box.
 * 4) Restart Outlook 2003.

After you restart Outlook 2003, the title bar contains the words “Logging Enabled” so that you have a visual to indicate that this feature is turned on.

Administration
If you want to prevent the Calendar logging feature from being turned on in Outlook 2003, you can set a system policy that disables the feature. The following information is the registry data that you can use to set a system policy that does not permit the Calendar logging feature to be turned on:

Registry Key:

HKEY_Current_User\Software\Policies\Microsoft\Office\11.0\Outlook\Options\Mail

Value: EnableLogging

Type: REG_DWORD

Data: 0: disabled (this is the default if the registry data does not exist); 1: enabled

Log file generation
If the Calendar logging feature is turned on, a log file is automatically created in the  folder when Outlook 2003 is started, where   is the name of the folder. By default, the name of this temporary folder is the \documents and settings\ \local settings\temp folder. The naming convention for the log file uses the following rules:
 * The file name will be Logcalb, where   is an integer that begins with the number one.
 * Every time that you start Outlook 2003, a new log file is created, and the index number that is appended to the end of the file name is incremented by the number one.
 * If you are low on hard disk space, a log file will not be created.

Conversion Tool
The log file conversion tool will be available to any customer who is under a Non-Disclosure Agreement (NDA) with Microsoft. If you do not have an NDA with Microsoft, you can upload the log file to a secure File Transfer Protocol (FTP) location. Then, a Support Engineer from Microsoft Product Support Services can download and convert the log file. The Support Engineer can, at that time, upload the converted log file to the FTP site for your analysis. Additionally, the Support Engineer can perform the log file analysis for you.

Keywords: kbinfo KB841064

Technology: kbOutlook2003Search kbOutlook2003SP1 kbOutlookSearch

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