Microsoft KB Archive/103153

Mac Works 2.0: Print Preview Missing w/ COMPAQ PageMarq Printers

PSS ID Number: Q103153 Article last modified on 03-17-1998

2.0

MACINTOSH

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========================================================= 2.00 MACINTOSH kbprint

= SYMPTOMS =

In Microsoft Works, the Print Preview check box does not appear in the Print dialog box if you are using the COMPAQ PageMarq printer drivers. This occurs if you are using Works 2.0 and Apple LaserWriter drivers earlier than 7.2.

= RESOLUTION =

This problem does not occur in Works versions 3.0 and 4.0. To resolve this problem, upgrade to Works 4.0, or obtain the LaserWriter driver version 7.2 or later.

The LaserWriter and COMPAQ products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= MORE INFORMATION =

Steps to Reproduce Problem

 * 1) Install either the COMPAQ PageMarq 15 or 20 device drivers and the @PrinterTypes extension and Printer Types control panel.
 * 2) Restart the Macintosh.
 * 3) From the Apple menu, choose Control Panels, then select Printer Types. Choose the appropriate COMPAQ PageMarq printer type.
 * 4) From Chooser, select the LaserWriter device (version 7.1.2 or earlier), then select the COMPAQ PageMarq printer.
 * 5) Open any Works 2.0 document.
 * 6) From the File menu, choose Print. Note there is no Print Preview check box.

KBCategory: kbprint KBSubcategory: macworkskb

Additional reference words: 2.00 mac mwksprint mwksprb

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========================================================= Keywords : macworkskb kbprint Version : 2.0 Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.