Microsoft KB Archive/190962

Money 99 Err Msg: Your System Is Critically Low on Resources

PSS ID Number: Q190962 Article last modified on 03-24-1999

WINDOWS:95

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 == Microsoft Windows 95 == 

= SYMPTOMS =

When you run Microsoft Money 99 on a Microsoft Windows 95-based computer, you may receive the following error message:

Your system is critically low on resources. Money has saved your data. It is strongly recommended that you restart Windows.

When you click OK, you receive the following error message:

Not enough memory is available. If you have several applications open at the same time, you might need to close one of them before starting Money.

= RESOLUTION =

Microsoft has created an update file that corrects this problem. Money automatically downloads this update when you update Internet information in Money.

NOTE: Although this update is intended to resolve a problem that occurs on Windows 95-based computers, it works on Windows 98 and Windows NT as well.

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

NOTE: This issue does not occur in Money 99 Personal & Business Edition.

= MORE INFORMATION =

To obtain this update, connect to the Internet while you are using Money, or download the update from the Microsoft Software Library. To do this, use the appropriate method:

Connect to the Internet
To connect to the Internet and have Money automatically download the update, follow these steps:

  Start Microsoft Money.   On the Tools menu, click Update Internet Information. During the update, Money indicates that it is updating Special Money Feature Updates. NOTE: This process takes between two and five minutes using a 28,800 bits per second (bps) modem.   When Money is finished updating Internet information, Money displays the following message: Money downloaded an upgrade for Money 99. For more information, see http://support.microsoft.com/support/kb/articles/Q190/9/62.asp. Move this dialog box and close Money now. Then return to this dialog and click OK to complete the upgrade. Drag this dialog box out of the way, so you can see the Call Summary dialog box, close the Call Summary dialog box, and then quit Money.   After you quit Money, click OK in the Upgrading Money 99 dialog box.   After you click OK, Money displays the following message: Installation of the Money 99 upgrade is complete. Click Yes if you want to start Money now. To exit, click No. </li></ol>

Money downloads the following file and stores it in the System folder in your Money installation folder:

Mnysc7a.exe 152,800 bytes 4.71.1015.0

This self-extracting executable file replaces the following Money file

Mspfctl0.dll 175,616 bytes 7.00.0724 7/25/98

with the following updated file:

Mspfctl0.dll 176,640 bytes 7.00.0908 9/08/98

If you need to manually reinstall the update, or if the update was unsuccessful, follow these steps:

<ol style="list-style-type: decimal;">  Quit Money. </li>  Click Start, point to Find, and then click Files Or Folders. </li>  In the Named box, type “mnysc7a.exe” (without the quotation marks), and then click Find Now. </li>  In the list of found files, double-click the Mnysc7a.exe file to start the update. NOTE: If this file is not found, follow the steps below to download this file from the Microsoft Software Library. </li></ol>

Download the Update from the Microsoft Software Library
The following file is available for download from the Microsoft Software Library:

http://support.microsoft.com/download/support/mslfiles/Mnyupd7a.exe

NOTE: This file is for use with the U.S. version of Money only.

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

To download and install the Money 99 update, follow these steps:

<ol style="list-style-type: decimal;">  Quit Money. </li>  Download the Mnyupd7a.exe file. If you are prompted to save or open the file, click Open It, and then click OK. </li>  When the following message is displayed, click Yes. This program performs a minor upgrade to Money 99. If you have Money open, close it now, then click Yes to continue. To exit, click No. </li>  When the following dialog box is displayed, click Yes. Installation of the Money 99 upgrade is complete. Click Yes if you want to start Money now. To exit, click No. </li></ol>

Additional query words: w_money 7.0 hang crash toy dead or alive

=
========================================================= Keywords : kbenv kberrmsg kbimu kbfaq Version : WINDOWS:95 Platform : WINDOWS Issue type : kbbug ============================================================================= Copyright Microsoft Corporation 1999.