Microsoft KB Archive/233349

= Cluster Service Issues Event 1015 Every Four Hours After Applying SP5 =

Article ID: 233349

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition, when used with:
 * Microsoft Cluster Server 1.1

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This article was previously published under Q233349



SYMPTOMS
After you install Microsoft Windows NT 4.0 Service Pack 5 on a server computer configured with Microsoft Cluster Server (MSCS), the cluster service logs the following event in the System Event log every four hours:

Event 1015 No checkpoint record was found in the log file W:\MSCS\chkBC1.tmp, the checkpoint file is invalid or was deleted.

The cluster servers are still working normal.



CAUSE
The error event is unnecessarily logged every four hours. Occurrences of this event at four hour intervals may be ignored and do not indicate a problem.



Windows NT Server, Cluster Server, or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



WORKAROUND
To work around this problem, check the Event Viewer prior to the four-hour interval and see if you are receiving this event from a real cluster problem.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition.

This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6.

Additional query words: Event ID 1015

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB233349

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