Microsoft KB Archive/228614

= OFF2000: Invalid Page Fault Running Office Program =

Article ID: 228614

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Publisher 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q228614



SYMPTOMS
When you use any Office program, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you see:

caused an invalid page fault in module .exe at.

where  is the Office program you are using when you receive the error and   is either 015f:302c3095, 015f:30361ee7, 015f:3077964e, or 015f:300ec1a3.



CAUSE
This occurs when you install Office to a network folder instead of a local folder, and the connection to the network folder is lost while one or more Office programs are running.



WORKAROUND
Restablish the network connection and restart the program.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF2000

Keywords: kbbug kbnofix KB228614

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