Microsoft KB Archive/121309

Envelope Prints in Wrong Orientation with Canon BJ600C Driver

PSS ID Number: Q121309 Article last modified on 03-07-1997

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========================================================= 2.00 2.00a 2.00a-CD 2.00b 2.00c WINDOWS kbprint

= SYMPTOMS =

Your envelope may print in the wrong orientation (landscape) when you use the Canon Bubble-Jet BJ-600C printer (with the BJC600.DRV printer driver versions 2.0, 2.0b, and 2.0c).

= STATUS =

Canon has confirmed this to be a problem with their BJC600 printer driver, versions 2.0, 2.0b and 2.0c.

= WORKAROUNDS =

To correctly print the envelope in portrait orientation, use one of the following methods to set a printer heuristic.

Method 1: Using a text editor, such as Notepad, modify the WIN.INI file to include the following line in the [Microsoft Word 2.0] section:

BJC600=257 Method 2: NEWMACRO.DOC contains a macro called SetPrinterHeuristic that can create a printer heuristic. To install the SetPrinterHeuristic macro:

1. From the File menu, choose Open, and select the file NEWMACRO.DOC from the Word 2.0 program directory. Choose the OK button.

2. Select SetPrinterHeuristic from the menu and choose the Install button.

3. You will be prompted to select the template to save the macro to, the menu on which to place the macro, and a shortcut key. Select the desired options and choose the OK button.

4. Close NEWMACRO.DOC and quit Word, saving the changes to the template.

5. Restart Word and run the SetPrinterHeuristic macro.

6. Make the following selections in the Set Printer Driver Overrides dialog box:

a. Choose the Force Portrait option for the Envelope Orientation.

b. Choose the option for &quot;Avoid using DeviceCapabilities for Paper Size and Orientation.&quot;

7. Choose the OK button. If you set the above printer heuristic, envelopes print correctly in portrait orientation.

The Canon products included here are manufactured by Canon, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbprint KBSubcategory: kbenvelope Additional reference words: 2.00 2.00a 2.00a-CD 2.00b 2.00c winword sideways turned landscape portrait orientation wrong incorrect printer winword2 heuristic bjc600 bj600 bubble jet bubblejet ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.