Microsoft KB Archive/193435

= Screen Becomes Distorted Moving or Changing STB TV Window =

Article ID: 193435

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q193435



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
If you are using an STB TV PCI adapter, you may experience the following symptoms:


 * If you move the STB TV window, your screen becomes distorted.
 * If you try to change the STB TV window to full-screen mode, you are unable expand the window larger than 640x480 pixels, and the remaining portion of the screen turns bright pink. If you restore the window to its original size, your screen becomes distorted.



CAUSE
This behavior can occur if you are using a Riva 128-based video adapter with Windows 98 drivers.



RESOLUTION
To resolve this behavior, obtain the latest Windows 98 drivers for your Riva 128-based video adapter from the manufacturer.

To work around this behavior, use one of the following methods:

Refresh the Desktop
To refresh the desktop, follow these steps:


 * 1) Click the Minimize button (the first button in the upper-right corner of the STB TV window).
 * 2) Click a blank area of the desktop, and then press the F5 key to refresh the desktop.
 * 3) Click each desktop icon to refresh it.
 * 4) Right-click STB TV on the taskbar, and then click Restore.

Use the Microsoft Windows 95 Drivers for Your Video Adapter
To replace the Windows 98 drivers with the Windows 95 drivers included with your video adapter, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display, click the Settings tab, and then click Advanced.
 * 3) On the Adapter tab, click Change, click Next, click "Display a list of all the drivers in a specific location, so you can select the driver you want," and then click Next.
 * 4) Click Have Disk, click Browse, navigate to the folder containing the Windows 95 drivers, and then click OK. NOTE: If your video adapter does not include Windows 95 drivers, obtain the drivers from the manufacturer.
 * 5) Click Next, click Finish, click Apply, and then click Close.
 * 6) Click Yes when you are prompted to restart your computer.



MORE INFORMATION
The following Riva 128-based video adapters are known to exhibit this behavior:


 * STB Velocity 128
 * Diamond Viper 330

For additional information about troubleshooting video problems, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 127139

TITLE : Troubleshooting Video Problems in Windows

For more information about how to contact your video adapter's manufacturer, query in the Knowledge Base for one of the following articles:

ARTICLE-ID: 65416

TITLE : Hardware and Software Third-Party Vendor Contact List, A-K

ARTICLE-ID: 60781

TITLE : Hardware and Software Third-Party Vendor Contact List, L-P

ARTICLE-ID: 60782

TITLE : Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: HWDISSET OEM 98 diamondmm

Keywords: kb3rdparty kbdisplay kbprb KB193435

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