Microsoft KB Archive/309389

= OFFXP: Loading XML File in Spreadsheet Component Takes a Long Time =

Article ID: 309389

Article Last Modified on 1/6/2006

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APPLIES TO


 * Microsoft Office Web Components

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This article was previously published under Q309389



SYMPTOMS
When you try to open a large file in the Microsoft Office XP Spreadsheet Web Component, it may take an extremely long time to load completely.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time      Version       Size       File name -  28-NOV-2001  14:46:56  10.0.3527.0   7,437,128  Owc10.dll This hotfix requires you to have Office XP Service Pack 1 (SP-1) installed first. For additional information about how to download and install SP-1, click the article number below to view the article in the Microsoft Knowledge Base:

307843 OFFXP: Overview of Office XP Service Pack 1



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB309389

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