Microsoft KB Archive/271715

= PIP Error Message: Your Display Has Less Than 256 Colors =

Article ID: 271715

Article Last Modified on 12/28/2004

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APPLIES TO


 * Microsoft Greetings 2001 Standard Edition
 * Microsoft Greetings 2002 Standard Edition
 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Express 2002
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q271715



SYMPTOMS
When you start one of the programs that are listed at the beginning of this article, you may receive the following error message:

Your display has less than 256 colors. Please change the number of colors, and then try running the program again.



CAUSE
This behavior can occur if the Microsoft Windows color palette setting is set to 16 colors.



RESOLUTION
To resolve this issue, increase the Windows color palette setting to 256 colors:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Settings tab.
 * 4) In the Color Palette or Colors box, click 256 Colors.
 * 5) Click OK.

If you are prompted to restart your computer, do so.
 * 1) Close Control Panel.

Additional query words: gr2001 greet2001 pip2001 pictureit colors

Keywords: kberrmsg kbprb kbfaq kbdisplay KB271715

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