Microsoft KB Archive/810407

= &quot;Unexpected Error&quot; Error Message When You Try to Run the STSWiz.exe File =

Article ID: 810407

Article Last Modified on 1/5/2007

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APPLIES TO


 * Microsoft Project Server 2002

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SYMPTOMS
When you try to run the STSWiz.exe file from the Microsoft Project Server 2002 CD-ROM to installed Microsoft SharePoint Team Services, you may receive the following error message:

Unexpected error



CAUSE
This problem occurs because an outdated version of the Richtx32.ocx file is installed on the computer. Richtx32.ocx version 5.0.37.14, with a date of January 14, 1997, is known to cause this problem.



RESOLUTION
To resolve this problem, replace and re-register Richtx32.ocx with the updated version that is provided on the Microsoft Project Server 2002 CD-ROM. To do this, follow these steps:
 * 1) Click Start, and then click Run.
 * 2) Type cmd, and then press ENTER.
 * 3) At the command prompt, type regsvr32 /u Richtx32.ocx, and then press ENTER.

This unregisters the current version of Richtx32.ocx.
 * 1) Delete the Richtx32.ocx file from the  \system32 folder, where   is the folder that contains your Microsoft Windows 2000 installation.
 * 2) Copy the newer version of Richtx32.ocx from the \SUPPORT folder on the Microsoft Project Server 2002 CD-ROM to the  \system32 folder.
 * 3) At the command prompt, type Regsvr32 \winnt\system32\richtx32.ocx, and then press ENTER.

This registers the Richtx32.ocx file
 * 1) Quit the command prompt.
 * 2) Run STSWiz.exe again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbsetup kbfix kbbug KB810407

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