Microsoft KB Archive/180023

= WD97: Some Menu Commands Unavailable (Document Protection) =

Article ID: 180023

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q180023





SYMPTOMS
Under certain conditions, you may be unable to access all of the commands in Word, or you may be unable to move the insertion point to certain areas of the document.

NOTE: Unavailable menu commands appear grayed or dimmed on the Word menus. Keyboard commands that edit or format text and graphics are also unavailable.



CAUSE
This problem may occur if document protection is enabled. The "More Information" section of this document lists commands that are unavailable when document protection is enabled.

NOTE: It is possible to customize all of the menus, keyboard commands, and so forth, with AutoNew macros. Also, add-in products (such as Microsoft Internet Explorer or Microsoft Bookshelf) modify menu choices.

Customization may also produce the behavior described in the "Symptoms" section of this article.



WORKAROUND
To gain access to all of the menu commands and areas of a document, unprotect the document.

To unprotect a document, click Unprotect Document on the Tools menu.



MORE INFORMATION
To protect a Word document for Tracked Changes, Comments, or Forms, follow these steps:


 * 1) On the Tools menu, click Protect Document.
 * 2) Click either Tracked Changes, Comments, or Forms, and then click OK.

The following lists which commands are unavailable when your document is protected:

Protected for Forms in a Protected Section
  Menu           Unavailable

File          Page Setup

NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable.

Edit          All commands are unavailable except Cut, Copy, Paste, Clear, Go To.

View          Outline, Master Document, Header And Footer, Footnotes, Comments

Insert        All commands are unavailable except AutoText, Picture

Format        All commands are unavailable except Background

NOTE: Background is available; however, the options under Background are not available.

Tools         All commands are unavailable except Language, AutoCorrect, Track Changes, Unprotect Document, Macro, Options

Table         All commands are unavailable except Hide/Show Gridlines

Protected for Forms in an Unprotected Section
  Menu           Unavailable ---

File          Page Setup

NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable.

Edit          All commands are unavailable except Repeat, Paste, Paste Special, Clear, Find, Replace, Go To

View          Outline, Master Document, Header And Footer, Footnotes, Comments

Insert        Page Numbers, Comment, Footnote, Caption, Cross-Reference, Index And Tables, Text Box, Bookmark

Format        Bullets And Numbering, Borders And Shading, Drop Cap, Text Direction, AutoFormat, Style Gallery, Format AutoShape/Picture

NOTE: Background is available, however the options under Background are not available.

Tools         Word Count, AutoSummarize, Merge Documents, Mail Merge, Envelopes And Labels, Letter Wizard, Templates And Add-Ins, Customize

Table         All commands are available as in a normal Word document. If no table is selected in the unprotected section, then only Insert Table, Formula, and Hide/Show Gridlines are available.

If a table is selected in an unprotected section, then all commands are available except Draw Table and Sort.

Protected for Tracked Changes
  Menu           Unavailable ---

File          All commands are available

NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable.

Edit          Paste As Hyperlink, Links

View          Footnotes, Comments

Insert        All commands are available

Format        Text Direction

Tools         All commands are available

Table         If no table is selected, then only Draw Table, Insert Table, Sort, Formula, Hide/Show Gridlines are available.

If a table is selected, then all commands are available.

Protected for Comments
  Menu           Unavailable ---

File          Page Setup

NOTE: Properties is available; however, you cannot make changes to the document properties as they are unavailable.

Edit          All commands are unavailable except Repeat, Copy, Select All, Find, Replace, Go To

View          Footnotes, Comments

Insert        All commands are unavailable except AutoText, Comment, Picture

Format        All commands are unavailable except Background

NOTE: Background is available; however, the options under Background are not available.

Tools         Spelling And Grammar, Word Count, AutoSummarize, Mail Merge, Envelopes And Labels, Letter Wizard

Table         If no table is selected, then only Hide/Show Gridlines is available.

If a table is selected, then all commands are unavailable except Select Row, Select Column, Select Table, Headings, Hide/Show Gridlines

Additional query words: dim dimmed grey greyed gray grayed out not available disabled

Keywords: kbprb KB180023

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