Microsoft KB Archive/883284

= The Marketing resource does not display any properties in Commerce Server 2002 =

Article ID: 883284

Article Last Modified on 11/5/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2002 Service Pack 1
 * Microsoft Commerce Server 2002 Service Pack 2
 * Microsoft Commerce Server 2002 Service Pack 3
 * Microsoft Commerce Server 2002 Service Pack 1

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SYMPTOMS
When you view the Marketing resource for a site in Microsoft Commerce Server 2002 Manager, the Marketing resource contains no properties.



CAUSE
This problem occurs when you unpack a site from a Commerce Server Site Packager file (.pup) that contains Microsoft Commerce Server 2002 Feature Pack 1 (FP1) properties on a Commerce Server 2002-based computer that does not have Feature Pack 1 installed on it.

Note When you unpack the site, you receive no warning that Feature Pack 1 is not installed.



RESOLUTION
To resolve this problem, install Commerce Server 2002 Feature Pack 1.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about Commerce Server 2002 Feature Pack 1, visit the following Microsoft Web site:

http://technet.microsoft.com/en-us/commerceserver/bb643849.aspx

Steps to reproduce the behavior

 * 1) Install Commerce Server 2002.
 * 2) Install Commerce Server 2002 Service Pack 2 (SP2).
 * 3) Unpack Retail2002.pup.
 * 4) Unpack the FP1.pup package that is located in the \Program Files\FP1\Pup Packages folder on the FP1 CD.
 * 5) Start Commerce Server Manager, expand Site Resources, and then double-click Marketing.

Keywords: kbtshoot kbprb KB883284

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