Microsoft KB Archive/152532

= XCLN: Inserting a File into a Folder or Message =

Article ID: 152532

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0 for Macintosh
 * Microsoft Exchange Client 5.0 for Macintosh

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This article was previously published under Q152532



SYMPTOMS
With the Microsoft Exchange Macintosh client, there are no click-and-drag capabilities between the operating system and the Microsoft Exchange client. You cannot move (or insert) a file into a folder or an open message using a "drag-and-drop" operation.



RESOLUTION
In order to insert a file into a folder from the Microsoft Exchange Macintosh client:
 * 1) Log on to the Microsoft Exchange Macintosh client.
 * 2) On the Tools menu, click Customize Toolbar.
 * 3) In the "Available buttons" dialog box, select the "File - Insert" button.
 * 4) In the "Toolbar buttons" dialog box, slect the button immediately following the place you want to put the Insert button.
 * 5) Click Add and click Close.
 * 6) Now from any folder click the "File - Insert" button that you just added to the toolbar. This allows the posting of files to folders, either in your server mailbox, public folders, or a personal storage (.PST) file.

-OR-
 * 1) Highlight the folder.
 * 2) On the File menu, click Insert and follow the prompts to select the file..

To insert a file into an open message from the Microsoft Exchange Macintosh client, do one of the following:
 * 1) Log on to the Microsoft Exchange Macintosh client.
 * 2) On the Compose menu, click New Message.
 * 3) On the View menu, click Toolbar.
 * 4) Now the default toolbar is displayed from within a message. On this toolbar is an "Insert File" button. (It looks like a paper clip.) Clicking this button from any new message allows you to post files to any message body.

-OR-
 * 1) Log on to the Microsoft Exchange Macintosh client.
 * 2) On the Compose menu, click New Message.
 * 3) On the Insert menu, click File.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0.



MORE INFORMATION
The Apple Operating System does not fully support the Microsoft OLE drivers. Microsoft has written a limited OLE driver set to be used with Microsoft Exchange. This allows for click-and-drag functions within the client, but no click-and-drag functions between the Microsoft Exchange Macintosh client and the Apple operating system.

Keywords: kbusage KB152532

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