Microsoft KB Archive/283692

= Lucent LT Winmodem Does Not Connect in Windows Millennium Edition =

Article ID: 283692

Article Last Modified on 7/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q283692



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
If you have a a Lucent Technologies LT Winmodem and you have upgraded your computer to Windows Millennium Edition (Me), you may notice the following behavior when you try to connect to an Internet service provider (ISP):
 * You dial into the ISP, but the connection is immediately dropped. The Winmodem redials, and the connection is dropped again.
 * You dial into the ISP, but Windows stops responding (hangs) after a few moments of connectivity.
 * You dial into the ISP, but the connection is dropped after a short (usually less than 5 minutes) time.

Note: These behaviors may occur sporadically.



CAUSE
The Windows Driver Model (WDM) and older Lucent drivers exhibit this behavior, which is apparently driver related.



RESOLUTION
To resolve this behavior, upgrade to the latest LT Winmodem drivers available at the following Agere Systems site:

http://list.driverguide.com/list/company1839/index.html

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Additional query words: hang freeze disconnect HWMODCON ISP CONNECTIVITY DIAL-UP

Keywords: kbhardware kbprb KB283692

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