Microsoft KB Archive/889310

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: November 12, 2004 =

Article ID: 889310

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
''Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following information about the hotfix package:''


 * The issues that the hotfix package fixes
 * The prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that the hotfix package contains



Article contents

 * INTRODUCTION
 * Issues that the hotfix package fixes
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Outlook 2002 issue that is fixed in the Outlook post-Service Pack 3 hotfix package that is dated November 12, 2004.

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Issues that the hotfix package fixes
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:
 * When you open, edit, and then save an e-mail message that you received in Outlook 2002, Outlook 2002 may stop responding (hang).

This issue occurs if the following conditions are true:
 * This is the first time that the e-mail message is opened.
 * Outlook 2002 has an Exchange Client Extension installed.
 * The Exchange Client Extension sets the read flag when the OnRead event occurs.
 * The Exchange Client Extension sets the message class for the e-mail message to Secure/Multipurpose Internet Mail Extension (S/MIME) Signed-Only (opaque), or IPM.Note.SMIME.
 * The e-mail messages that are modified by the Exchange Client Extension have the signed flag set.
 * The preview pane is turned on for your Exchange mailbox.

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed. For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer version 2.0 or a later version. For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Office XP Service Pack 2 (SP2). However, we have tested this hotfix on a computer that is running Office XP SP3 more extensively than we have on a computer that is running Office XP SP2. If you install this hotfix on a computer that is running Office XP SP2, some file conflicts may occur. We support this configuration, but we do not recommend it.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to use any hotfixes that this package contains.

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Hotfix file information
This hotfix contains only those files that are required to correct the issue that this article describes. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time    Size        File name --  12-Nov-2004   04:41   7,854,080   Outlookff.msp (full-file/administrative) 12-Nov-2004  01:18   3,698,176   Outlookop.msp (optimized) After you install the hotfix, the global version of the hotfix has the file attributes (or later file attributes) that are listed in the following table.   Date          Time    Version       Size        File name 08-Apr-2004  02:24   10.0.6711.0      80,584   Dlgsetp.dll 08-Apr-2004  02:24   10.0.6711.0      39,624   Dumpster.dll 26-Apr-2004  19:27   10.0.6712.0     109,256   Envelope.dll 30-May-2003  18:08   10.0.5328.0     253,952   Exchcsp.dll 27-Aug-2004  04:52   10.0.6729.0     346,824   Exsec32.dll 11-Nov-2004  12:48   10.0.6740.0     137,928   Impmail.dll 17-Sep-2004  22:27   10.0.6732.0     207,552   Msoutl.olb 05-May-2004  03:47   10.0.6713.0     187,072   Oladd.fae 05-May-2004  03:47   10.0.6713.0     170,688   Olappt.fae 05-May-2004  03:47   10.0.6713.0     137,920   Oljrnl.fae 08-Apr-2004  02:24   10.0.6711.0     133,824   Olmail.fae 05-May-2004  03:47   10.0.6713.0     166,592   Oltask.fae 08-Apr-2004  02:24   10.0.6711.0     543,424   Outlcm.dll 04-Dec-2003  00:54   10.0.6501.0      92,688   Outlctl.dll 11-Nov-2004  12:48   10.0.6740.0   6,335,176   Outllib.dll 08-Apr-2004  02:24   10.0.6711.0      92,872   Outlmime.dll 11-Nov-2004  12:48   10.0.6740.0      47,816   Outlook.exe 22-Oct-2004  22:52   10.0.6737.0     125,632   Outlph.dll 08-Apr-2004  02:24   10.0.6711.0      47,816   Outlvbs.dll 25-Nov-2002  18:50   10.0.4721.0      47,688   Recall.dll Note For additional information about how to install this hotfix, see the Readme.txt file that is included in the package.back to the top

