Microsoft KB Archive/299259

= &quot;Please wait while Windows configures Microsoft Visio Edition 2002 &quot; error message when you start Visio 2002 =

PSS ID Number: 299259

Article Last Modified on 11/9/2004

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The information in this article applies to:


 * Microsoft Visio 2002 Standard
 * Microsoft Visio 2002 Professional

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This article was previously published under Q299259



SYMPTOMS
When you start Microsoft Visio 2002, you receive the following message in a Windows Installer dialog box:

Preparing to install...

You then receive the following message in another dialog box

Please wait while Windows configures Microsoft Visio  2002 [English]

where  is Standard or Professional, depending on the Visio 2002 edition that is installed on your computer.



CAUSE
This behavior occurs if you run an earlier version of Microsoft Visio, and then start Microsoft Visio 2002 on the same system, because Microsoft Visio 2002 must reinstall, or re-register, itself in the Microsoft Windows registry.

By design, the Windows Installer automatically finds and fixes errors when you start Microsoft Visio 2002.



WORKAROUND
If you do not want to receive these messages each time that you start Visio 2002, create a new shortcut for Visio 2002 that manually registers the product after you start Visio 2000. To do this, follow these steps:  Quit Visio if it is currently running. Right-click an empty area of your Windows desktop, click New, and then click Shortcut. Click Browse. Locate the folder where you installed Visio 2002, click the Visio.exe file, and then click OK.

NOTE: The Visio.exe file is typically located in the following folder:

C:\Program Files\Microsoft Office\Visio10

 In the Type the location of the item box, you see the complete path of the Visio.exe file in quotation marks. For example: &quot;C:\Program Files\Microsoft Office\Visio10\visio.exe.&quot; Put your cursor in the Type the location of the item box, use your RIGHT ARROW key to move to the end of the file path, and then type /r.

Your entry will look similar to the following:

&quot;C:\Program Files\Microsoft Office\Visio10\visio.exe&quot; /r

</li> Click Next.</li> In the Type a name for this shortcut box, type a name, and then click Finish. Run Visio 2002 using the new shortcut on your Windows desktop to manually re-register Visio 2002 each time it is run, and to avoid receiving the messages that are described in &quot;Symptoms&quot; section of this article.

NOTE: Using this method to start Visio 2002 causes Visio to open with a blank screen, and you must access the File menu to create a new project or open an existing one.</li></ol>

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MORE INFORMATION
Microsoft Visio 2000 SR-1 and earlier versions of Visio are self-registering. When Visio starts, it enters information into the Windows registry that associates Visio with the &quot;.vsd&quot; file name extension, and sets other registry keys.

If you start Visio 2002 later, its resiliency features check the appropriate registry entries. If Visio 2002 is not the associated program for the .vsd file type, Visio 2002 starts the Windows Installer to correct the registry keys.

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