Microsoft KB Archive/912824

= A computer that is running Windows XP Media Center Edition 2005 does not go on standby when you press the STANDBY button on the Media Center remote =

Article ID: 912824

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you press the STANDBY button on the Media Center remote one time, a computer that is running Microsoft Windows XP Media Center Edition 2005 does not go on standby. However, the computer goes on standby when you press the STANDBY button again.

Note The STANDBY button may be unlabeled. Or, the STANDBY button may be labeled POWER.

This problem occurs even though you have applied the update that is described in the following article in the Microsoft Knowledge Base:

888795 Update Rollup 1 for eHome Infrared Receiver for Windows XP Media Center Edition 2005



CAUSE
This problem is caused by a problem in the hibernation driver in Windows XP Media Center Edition 2005.



WORKAROUND
To work around this problem, press any button on the Media Center remote one time. Then, press the STANDBY button to put the computer into standby.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This problem may occur when you press the STANDBY button to resume the computer from standby, and you then press the STANDBY button again to put the computer back on standby.

Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Additional query words: sleep

Keywords: kbtshoot kbqfe kbexpertisebeginner KB912824

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