Microsoft KB Archive/136014

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PCMCIA Card Does Not Work After Running PCMCIA Wizard

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Q136014

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
After you run the PC Card (PCMCIA) Wizard to install protected-mode socket services for a PCMCIA card, you are instructed to shut down Windows 95 and then turn your computer off and back on. If you restart your computer by pressing CTRL+ALT+DEL, instead of turning the computer off and back on, you may receive an error message stating that the PCMCIA drivers are not working correctly.

CAUSE
The protected-mode drivers for the PCMCIA controller may not initialize correctly when you restart your computer by pressing CTRL+ALT+DEL because the real-mode drivers still have control of the device.

RESOLUTION
Shut down Windows 95 and then turn your computer off and back on.

MORE INFORMATION
The real-mode drivers may remain in memory after a "soft" reset. You must turn the computer off and back on to completely remove the real-mode drivers from memory.

This issue is known to affect Databook controllers.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.