Microsoft KB Archive/139887

-

The information in this article applies to:


 * Microsoft Office 97 for Windows
 * Microsoft Office for Windows 95, version 7.0
 * Microsoft Office for Windows, versions 3.0, 4.2, 4.3
 * Microsoft Office for the Macintosh, versions 3.0, 4.2, 4.2.1
 * Microsoft Office 98 Macintosh Edition

-

SUMMARY
The following sections of this article explain how to access the Microsoft Knowledge Base on the World Wide Web, The Microsoft Network, and other online services. The Microsoft Knowledge Base includes thousands of articles that answer common questions about using Microsoft Office.

This article also explains how to access the Microsoft FastTips to hear recorded answers to frequently asked questions.

THE INTERNET
The Microsoft World Wide Web server named support.microsoft.com, contains product support information on the company's products. To access the Microsoft Knowledge Base on the World Wide Web:

  Connect to Support Online at the following Internet address: "http://support.microsoft.com/support/default.asp" NOTE: If you've never visited this site before, you will be required to register.  In the My Question Is About box, select All Products. Type your question in the question box. Click Find (next to the My Question Is box).

This search will return from one to several article titles. The Article ID appears in the upper-left corner of the article. You can see the Article ID only after you click to view the article. Click the title of the article to view it.

For additional information, please see the following article in the Microsoft Knowledge Base:

"Q129725 Obtaining Knowledge Base Articles on the World Wide Web"

HOW TO ACCESS THE FASTTIPS FOR MICROSOFT OFFICE
Microsoft records answers to frequently asked questions about using Microsoft Office. These questions and answers are called FastTips. To listen to FastTips for Microsoft Office, call (800) 936-4100. You can also obtain a FastTips catalog by calling this number and ordering Microsoft Knowledge Base articles, Application Notes, and other technical information.

Additional query words: 4.00 4.2.1a 4.30c-CD 97 8.00 www web internet net 1991 1992 1993 1994 1995 edition editions on-line connecting download connect access obtain fax receive facsimile

Keywords         : dbref offhelp offwebfind Version          : WINDOWS:3.0,4.2,4.3,7.0,97; MACINTOSH:3.0,4.2,4.2.1,98 Platform         : MACINTOSH WINDOWS Issue type       : Last Reviewed: June 1, 1999