Microsoft KB Archive/834935

= You receive an error message when you try to copy many files from one folder to another folder on a Windows 2000-based computer =

Article ID: 834935

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you try to copy many files from one folder to another folder on a Microsoft Windows 2000-based computer, you may receive an error message that is similar to one of the following:

Insufficient system resources exists to complete the requested service

Insufficient memory to complete operation

IO Disk failure

Unable to copy file due to disk problems



CAUSE
This problem may occur if you have installed the hotfix that is described in the following Knowledge Base article, and you try to copy many files from one folder on a NTFS file system partition to another folder on another NTFS partition:

828693 Computer stops responding (hangs) when it writes encrypted data to an NTFS partition



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have installed the hotfix that is described in Knowledge Base article 828693.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  19-Jan-2004  23:50  5.0.2195.6891     513,168  Ntfs.sys 20-Jan-2004 00:04                      7,342  Kb834935.cat



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB834935

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