Microsoft KB Archive/272438

= PIP Error Message: Setup Could Not Retrieve Microsoft Internet Explorer 5.5 Results =

Article ID: 272438

Article Last Modified on 12/28/2004

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APPLIES TO


 * Microsoft Greetings 2001 Standard Edition
 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition

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This article was previously published under Q272438



SYMPTOMS
When you attempt to install one of the programs listed at the beginning of this article, you may receive the following error message:

Setup could not retrieve Microsoft Internet Explorer 5.5 results.



CAUSE
This behavior can occur if insufficient free space is available to install Internet Explorer 5.5 on the hard disk on which Microsoft Windows is installed.



RESOLUTION
To resolve this issue, increase the amount of free space on the hard disk on which Windows is installed to 200 megabytes (MB) or more, and then run Setup again.

For additional information on how to increase the amount of available space on your hard disk, click the article number below to view the article in the Microsoft Knowledge Base:

179798 How to Increase Free Space on Your Hard Disk

Additional query words: pip2001 installs installation fails

Keywords: kberrmsg kbsetup kbprb KB272438

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