Microsoft KB Archive/251349

= 3270 Applet Stops Responding at Blank Screen on Terminal Server =

Article ID: 251349

Article Last Modified on 4/27/2005

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APPLIES TO


 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 3.0 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 3
 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0 Service Pack 2
 * Microsoft SNA Server 4.0 Service Pack 3

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This article was previously published under Q251349



SYMPTOMS
When the SNA Server client is installed on a Terminal Server computer, the 3270 Applet may stop responding at a blank screen when it tries to connect to the host. There are no errors logged in the event log on the SNA Server or on the client.



RESOLUTION
To resolve this problem, run the appropriate Terminal Server compatibility script for the type of SNA client you have installed (for example Windows 95, Windows 98, or Windows NT). To do this, perform the following steps:  Stop SnaBase on the Terminal Server computer, and then open a command prompt. Change to install mode by running the following command:

change user /install

 Run the compatibility script for the type of SNA client that is installed.

For SNA 4.0SP3

The following SNA client scripts for Windows NT 4.0 Terminal Server are located on the SNA Server 4.0 SP3 compact disc in the Trmsrv\Nt40 folder:

Snantcli.cmd

Sna9xcli.cmd (only needs to be run if the Terminal Server file system is NTFS)

The following Windows 2000 SNA client script is available on the SNA Server 4.0 SP3 CD in the Trmsrv\W2k folder:

Snantcli.cmd

For SNA Server 4.0 SP2

For SNA Server 4.0 SP2, the compatibility scripts are located in the Trmsrv folder. The following SNA client scripts are available:

SNA4sp2c.cmd (Windows NT client)

SNA4sp29.cmd (Windows 95/Windows 98 client. You do not need to run this if the Terminal Server file system is FAT.)

For SNA Server 3.0 SP3 and later

For SNA Server 3.0, the compatibility scripts are located in the Wtsrv\Application Compatibility Scripts folder. The following SNA client compatibility script is available:

Mssna30.cmd (SNA Server or Client version 3.0)

 Change back to execute mode by running the following command:

change user /execute



Note: The Terminal Server compatibility scripts for SNA Server were not included with versions prior to the ones listed above.



MORE INFORMATION
Keywords: KB251349

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