Microsoft KB Archive/254376

= Error Message: "Access Is Denied" When Client Accesses an ASP Page =

Article ID: 254376

Article Last Modified on 3/1/2006

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q254376



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When clients connect to Internet Information Server and attempt to view an Active Server Pages (ASP) page, they may receive the following error message:

Error: Access is denied

HTML pages do not generate the same error from within the same folder.



CAUSE
The problem happens because the user account or anonymous account does not have the correct permissions to run an ASP application.



RESOLUTION
To resolve the problem, give the user account or anonymous account read permissions to the root folder of the Web site or the folder that contains the ASP page.

For additional information about permissions, click the article number below to view the article in the Microsoft Knowledge Base:

187506 List of NTFS Permissions Required for IIS Site to Work



WORKAROUND
If this problem occurs, a way to work around it is to "create" the application under the admin account. To do so, go into the Internet Service manager, right-click the folder where the ASP page resides, and choose Properties. Select the Directory tab, and then click Create.



MORE INFORMATION
The problem occurs if the account used does not have the right permissions for the folder where the top application is running. If the default Web site is pointing to Wwwroot and the folder Testdir is under Wwwroot, the user account might have permissions to read Testdir but not Wwwroot. When the user calls an ASP page under Testdir, Internet Information Server will look for the first available application along the hierarchy. The first one it finds is for Wwwroot. Because the account does not have read permissions to Wwwroot, the user receives the error message. Giving permissions for the account to Wwwroot or creating an application to Testdir both solve the problem.

Additional query words: iis 4 iis4

Keywords: kbprb kbpending KB254376

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