Microsoft KB Archive/162448

PUB97: Technical Support for the Publisher 97 Trial Version

= PUB97: Technical Support for the Publisher 97 Trial Version =

Q162448
The information in this article applies to:

- Microsoft Publisher 97 for Windows

SUMMARY

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If you visit Microsoft's site on the World Wide Web (www.microsoft.com), you can download a trial version of Microsoft Publisher 97. This is a fully functional version of Microsoft Publisher 97. It is identical to the retail version of Microsoft Publisher 97 with the following exceptions:

1. It does not include all the PageWizard Design Assistants, clip art, fonts, and graphic import filters that ship with the retail version.

2. Sixty days after you run it for the first time, it stops operating.

NOTE: Microsoft does not provide telephone or e-mail support for the trial version. If you have problems using this version, please use the technical support resources available on the Microsoft World Wide Web site which is located at the following address (note that this trial version is not supported by e-mail support or Web Response)

http://www.microsoft.com/

Problems Unique to the Trial Version

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Errors Running Setup

If you download the trial version and try to run the setup program, you may immediately receive one of a number of error messages. These error messages are usually caused by a problem downloading the trial version. To resolve these error messages, try downloading the trial version again.

NOTE: The Publisher 97 Trial Version download page has links to download the four files that make up the trial version from several different servers. If you have a problem with your first downloaded copy, try using a different server next time.

The Trial Version Expires Prematurely -

Unlike some pre-release (beta) software, the Publisher trial version doesn't just stop working on a certain date. It checks the system date when you run it the first time, and then continues to work until sixty days have elapsed. At that time, the program is designed to expire.

There are some circumstances that can cause the trial version to stop working prematurely. For example, if you change the date on your system clock, the trial version may interpret the change as an attempt to use it longer than sixty days. This causes it to expire immediately.

Once you receive a message telling you the trial version has expired, the trial version will not run on that computer again. Microsoft Technical Support cannot make it start working for you again.

Additional query words: 97 mspub pub97 demo trial edition w_mspub