Microsoft KB Archive/187478

= OL98: Shift-JIS Is Always Used When Sending a SMTP Mail =

Article ID: 187478

Article Last Modified on 1/9/2007

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q187478



SYMPTOMS
If you use the Japanese version of Microsoft Outlook 98 to forward an e- mail message through an SMTP server, the Shift-JIS (Japanese Industry Standards, code-set for Japanese characters) character set is sent, even if you specified JIS as the default.



CAUSE
When Outlook receives a mail from an older client, such as the Microsoft Exchange client or Outlook 97, it fails to use the default character set from the registry.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Service Release that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The Japanese version of this fix has the following file attributes:   Component: Outllb.dll

File Name    Version outllib.dll  8.5.5628.0 (or later)



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 98.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB187478

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