Microsoft KB Archive/885231

= Tracing information that is logged about the Alerts feature in SharePoint Portal Server 2003 may not be detailed enough =

Article ID: 885231

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
The diagnostic logs in Microsoft Office SharePoint Portal Server 2003 log tracing information about the Alerts feature. However, the information that is logged may not be detailed enough to help you troubleshoot certain situations when e-mail notifications do not work correctly. Also, the information that is logged may not be detailed enough to help you troubleshoot other issues that are related to the Alerts feature.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time      Size    File name -  31-Aug-2004  17:06  6,001,664  Sso.portal.msp 31-Aug-2004 16:52  1,673,216  Tquery.mssrch.mssmsg.mssph.msp After the hotfix is installed, the global version of the Sso.portal.msp file has the file attributes (or later file attributes) that are listed in the following table.   Date         Time   Version          Size    File name 28-Aug-2004 05:30  11.0.5716.27  4,610,808  Portal.dll 27-Aug-2004 23:16  11.0.5716.27     13,312  Putildm.dll 27-Aug-2004 23:16  11.0.5716.27      8,192  Spsutil.dll 27-Aug-2004 23:17  11.0.5716.27     59,392  Ssocli.dll 28-Aug-2004 05:30  11.0.5716.27     56,080  Ssoom.dll 28-Aug-2004 05:30  11.0.5716.27    340,168  Ssosrv.exe After the hotfix is installed, the English version of the Tquery.mssrch.mssmsg.mssph.msp file has the file attributes (or later file attributes) that are listed in the following table.   Date         Time   Version          Size    File name ---  27-Aug-2004  22:24  11.0.5716.27     91,848  Mssmsg.dll 27-Aug-2004 22:24  11.0.5716.27    521,928  Mssph.dll 27-Aug-2004 22:24  11.0.5716.27  2,272,456  Mssrch.dll 27-Aug-2004 22:24  11.0.5716.27  1,681,608  Tquery.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: sps fix

Keywords: kbbug kbfix kbqfe kbshareptportalsvr2003presp1fix kbhotfixserver KB885231

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