Microsoft KB Archive/51432

Works 2.00: HP Vectra Crashes Using HP Mouse

PSS ID Number: Q51432 Article last modified on 06-12-1996

2.00

MS-DOS

= SUMMARY =

When using the HP Vectra with the HP Mouse and an HP mouse driver version earlier than A.25.04, the computer may hang as Works Version 2.00 is loaded and input is received from the keyboard or mouse.

It has been reported that upgrading to either Hewlett-Packard’s MOUSE.COM or MOUSE.SYS, Version A.25.04, solves the problem. For more information on obtaining an updated mouse driver, contact Hewlett-Packard Technical Support at (800) 752-0900.

Note: Microsoft has not tested this configuration, and therefore, cannot guarantee proper functionality. Microsoft directly supports the use of the Microsoft and PS/2 Mouse products with Microsoft software.

KBCategory: kbother KBSubcategory: dworkskb Additional reference words:

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================================================================ Copyright Microsoft Corporation 1996.