Microsoft KB Archive/118772

= Err Msg During Backup: Fatal Error on Drive 1 =

Article ID: 118772

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q118772



SYMPTOMS
When you use the Windows NT Backup program with an Exabyte EXB-8200 tape backup device on an IBM SCSI controller, the backup process may stop and the following error message may appear:

Fatal error on drive 1



CAUSE
This problem occurs with earlier versions of IBM SCSI BIOS.



RESOLUTION
Upgrade the IBM SCSI controller BIOS to the revision dated 1992 or later. For additional information, call IBM Technical Support at (800) 772-2227.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kbhardware KB118772

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