Microsoft KB Archive/273787

= Midtown Madness 2 Error Message: YIKES! Midtown Madness 2 Was Not Properly Shut Down... =

Article ID: 273787

Article Last Modified on 12/18/2006

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APPLIES TO


 * Microsoft Midtown Madness 2

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This article was previously published under Q273787



SYMPTOMS
When you start Microsoft Midtown Madness 2, you may receive the following error message:

YIKES!

Midtown Madness 2 was not properly shut down the last time you ran it. This may have been caused by several factors, including abruptly turning off your computer, or because the game itself stopped responding.

Try these suggestions to ensure that Midtown Madness 2 runs smoothly:


 * Update your sound and 3D video card drivers to the latest ones available from the card or chipset manufacturer's web site. Once you've updated your drivers, run the Redetect Video utility (located in the folder where you installed Midtown Madness 2), and then start Midtown Madness 2.
 * Try running the game in Software Only mode. To do so, start Midtown Madness 2, and then click the Options button in the upper-right corner of any game screen. Click Graphics, and then, in the Renderer list, click Software only (no 3D video card). When you're finished, click Done to confirm the change.
 * If the game was previously running successfully on your computer before you made changes to your audio or video drivers or to your Options settings, backing out of those changes may fix the problem. For example, if you encountered difficulties with the game after switching to a very high display resolution, switching it back to a lower resolution may solve the problem. (To change your resolution setting, start Midtown Madness 2, and then click the Options button in the upper-right corner of any game screen. Click Graphics, and then, in the Resolution list, click the resolution you want. When you're finished, click Done to confirm the change.)
 * If you continue to have problems starting Midtown Madness 2, run the Midtown 2 Safe Mode utility (located in the folder where you installed Midtown Madness 2). This will allow you to start the game and make necessary changes to Options settings.
 * Readme.rtf (located in the folder where you installed Midtown Madness 2). This document includes detailed information on troubleshooting problems you may encounter when running the game.
 * The Midtown Madness 2 Help file. Click the &quot;?&quot; button in the upper-right corner of any game screen), or open the Mm2help.hlp file (located in the folder where you installed Midtown Madness 2).

This list includes addresses for the most common video card manufacturer's Web sites.

ASUS http://www.asus.com/

ATI http://ati.amd.com/

Creative Labs http://www.soundblaster.com/

Diamond Multimedia (includes S3) http://www.diamondmm.com/

Guillemot (includes Hercules) http://www.guillemot.com/

Intense3D http://www.intense3D.com/

Matrox http://www.matrox.com/

NEC PowerVR http://www.videologic.com/

Number Nine http://www.nine.com/

Nvidia http://www.Nvidia.com/

Rendition http://www.rendition.com/

3DFX (includes STB) http://www.3dfx.com/

3DLabs http://www.3dlabs.com/

Trident Microsystems http://www.tridentmicro.com/

VideoLogic http://www.videologic.com/

If your video card was pre-installed when you purchased your computer, you may need to check with the computer manufacturer for new drivers. Below is a list of popular computer manufacturer Web sites.

Acer http://www.acer.com/

Compaq http://www.compaq.com/

Dell http://www.dell.com/

Gateway http://www.gateway.com/

Hewlett-Packard http://www.hp.com/

IBM http://www.ibm.com/

Packard Bell http://www.packardbell.com/

Sony http://www.sony.com/

Toshiba http://www.toshiba.com/

For more information on troubleshooting and optimizing the performance of Midtown Madness 2, see the following additional resources:



CAUSE
This behavior can occur for either of the following reasons:
 * You shut down Midtown Madness 2 incorrectly.
 * You start Midtown Madness 2 after the game stops responding (hangs).



Upgrade Your Video Adapter
Use the DirectX Diagnostic Tool to determine the amount of video memory installed on your video adapter. To do this, follow these steps:  Click Start, and then click Run. In the Open box, type the following line (including the quotation marks), and then click OK:

&quot;:\program files\directx\setup\dxdiag.exe&quot;

where  is the drive letter of the hard disk on which Microsoft Windows is installed. On the Display or Display 1 tab. Note the amount of video memory on the Approx. Total Memory line under Device, and then click Exit.

If less than 8 MB of video memory is installed on your video adapter, install additional video memory on your video adapter, or install a video adapter with more video memory.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

273786 Midtown Madness 2: Minimum System Requirements

If the issue continues to occur, proceed to the next method.

Update Video Adapter
To upgrade your video adapter contact the manufacturer of the adapter. For information about how to contact, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

If the issue continues to occur, proceed to the next method.

Install the Latest Version of Microsoft DirectX (include this after upgrading video card drivers)
Download and install the latest version of DirectX from the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.mspx

For additional information about how to obtain and install the latest version of DirectX, click the article number below to view the article in the Microsoft Knowledge Base:

179113 How to Download and Install DirectX

If the issue continues to occur, proceed to the next method.

Use the Midtown Madness 2 Troubleshooting Shortcuts to Start the Game

 * 1) Double-click the Redetect Video icon. If the issue continues to occur, proceed to the next step.


 * 1) Double-click the Midtown 2 Safe Mode icon.

For additional information about how to use the Midtown Madness 2 troubleshooting shortcuts, click the article number below to view the article in the Microsoft Knowledge Base:

231828 Midtown 1.0/2.0: Description of the Troubleshooting Shortcuts

Additional query words: 2.00 msgame mm2 midmad t-shoot ts performance video display

Keywords: kbdisplay kbconfig kberrmsg kbhardware kbprb KB273787

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