Microsoft KB Archive/899872

= You receive an error message and you cannot change the mouse pointer scheme in Windows XP =

Article ID: 899872

Article Last Modified on 6/13/2005

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Tablet PC Edition

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SYMPTOMS
If you try to change the mouse pointer scheme, you cannot change the mouse pointer scheme. Additionally, you receive an error message that states that the mouse pointer files are missing or corrupted.



CAUSE
This issue occurs if one or more of the .cur or the .ani files are missing in the :\Windows\Cursors folder.



RESOLUTION
To resolve this issue, restore the .cur and the .ani files. To restore the .cur and the .ani files, follow these steps:
 * 1) Put the Windows XP CD in the CD drive or DVD drive.
 * 2) Click Start, click Run, type cmd in the Open box, and then click OK.
 * 3) Type expand  :\i386\*.cu_ %windir%\cursors, and then press ENTER.
 * 4) Type ren %windir%\cursors\*.cu_ *.cur, and then press ENTER.
 * 5) Type expand  :\i386\*.an_ %windir%\cursors, and then press ENTER.
 * 6) Type ren %windir%\cursors\*.an_ *.ani, and then press ENTER.

Keywords: kberrmsg kbtshoot kbprb KB899872

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