Microsoft KB Archive/217370

= TC1000: Unable to Learn Codes from Mark Levinson Remote Controls =

Article ID: 217370

Article Last Modified on 7/27/2001

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APPLIES TO


 * Take Control Editor 1.0

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This article was previously published under Q217370



SYMPTOMS
When you configure the Take Control System Controller (TC1000) to learn infrared (IR) codes from a Mark Levinson product remote control, you may experience any of the following symptoms:


 * The buttons for the learned IR codes may not work properly.


 * The controller may stop responding (hang).



CAUSE
The behavior can occur because Mark Levinson product remote controls emit a weak signal that the TC1000 may be unable to detect.



RESOLUTION
To resolve this issue, follow these steps:


 * 1) Remove the cover on the bottom of the TC1000 to expose the IR port used for learning.
 * 2) Position the TC1000 approximately one inch from the working remote control.
 * 3) Start the Take Control Editor, and then click Devices.
 * 4) Click Add New Device.
 * 5) Click to select a device category, and then click Continue.
 * 6) Click to select Brand Unlisted, and then click Continue.
 * 7) Click to select the buttons in the list that you want to add.
 * 8) Follow the instructions on the screen to learn the IR codes from the buttons on your device's remote control.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 msrc remote iriq astro crash freeze lock

Keywords: kbhardware kbprb kb3rdparty KB217370

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