Microsoft KB Archive/136963

= Installation of Cisco CDDI/FDDI EISA Adapter Fails =

Article ID: 136963

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q136963



SYMPTOMS
After you select the Cisco CDDI/FDDI EISA Adapter for Windows NT, the following error message appears when you try to load the driver:

Setup Operation Failed.



RESOLUTION
If you have an account with Cisco, you can connect to CIO.CISCO.COM and download the latest driver for Windows NT (NT_16.EXE). If you do not have an account, contact the Cisco technical support office at 1-800-553-2447 for assistance in downloading the file from the Cisco bulletin board system (BBS). Their BBS number is 408-526-8070. You will not be able to download the file by simply dialing in as an unregistered guest. After you have downloaded NT_16.EXE, type the following command to expand it:

NT_16.EXE -d



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: nic installation install

Keywords: KB136963

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