Microsoft KB Archive/329506

= You receive an error message when you try to log on to Microsoft Project Web Access or when you try to create a document in Microsoft Project Professional 2002 =

Article ID: 329506

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Project 2002 Professional Edition
 * Microsoft Project Server 2002
 * Microsoft Office Project Web Access
 * Microsoft SQL Server 2000 Windows CE Edition

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This article was previously published under Q329506



SYMPTOMS
When you try to log on to Microsoft Project Web Access, try to create a Document or Issue in Microsoft Project Professional 2002, or try to create or update an Online Analytical Processing (OLAP) cube in Microsoft Project Professional 2002, you may experience the following behaviors:  When you log on to Microsoft Project Web Access, you receive the following error message:

The page cannot be displayed

Error Type:

Server object, ASP 0177 (Ox8000401A)

The server proecess could not be started because the configured identity is incorrect. Check the username and password. /projectserver/library/pjquery.asp, line 55

 When you create a document or issue in Microsoft Project Professional, you receive the following error message:

Microsoft Project Web Access Documents and Issues are based on SharePoint Team Services from Microsoft. There is a problem establishing a connection with the web server running SharePoint Team Services. Please contact your system administrator.

 When you create or update an OLAP cube in Microsoft Project Professional, you may receive the following error message:

Vbscript: Microsoft Project Web Access Request Status: 9104





CAUSE
This issue may occur for either of the following reasons:
 * The password for the user account used from PSComplus.exe has expired.
 * The accounts used for the PSCom+ must be domain accounts.



RESOLUTION
To resolve this issue, run the PSComplus.exe file and update it with the appropriate password for the user account. PSComplus.exe is located in the following folder:

C:\program files\microsoft project server\bin\1033



MORE INFORMATION
For more information about the PSComplus.exe file, see the Installation Guide or the PJSVR10.chm file. The PJSVR10.chm file is located in the Documents folder of your Microsoft Project Server CD.

Additional query words: prj2002 project2002 psvr2002

Keywords: kbprb KB329506

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