Microsoft KB Archive/154770

= TMGR: Cannot Create Plan and You Receive Unspecified Error =

Article ID: 154770

Article Last Modified on 8/17/2005

-

APPLIES TO


 * Microsoft Team Manager 1.0 Standard Edition

-



This article was previously published under Q154770



SYMPTOMS
When you try to create a new team file or open an existing team file, you may receive the following error message:

An unspecified error has occurred. Some files may have become corrupted. Reinstall Microsoft Team Manager.

or

An unspecified problem has occurred. You may have lost access to the files necessary for Team Manager to run or you may be low on system resources.

To increase system resources, close applications or windows not necessary to your work, and try again.



CAUSE
The Microsoft data access objects (DAO) object model is provided by the Dao3032.dll or Dao02516.dll file, which is included when you install Microsoft Visual C++ version 4.0, Microsoft Excel 7.0, Microsoft Visual Basic Version 4.0, or Microsoft Access 7.0. The Dao3032.dll and Dao2516.dll file are shared components and are not deleted during uninstall. However, the reference to them is removed from the registry when uninstalling an application, such as Microsoft Excel. If DAO is not registered, other applications that use it will not have access to it.

Microsoft Team Manager creates and operates on team files using DAO.



WORKAROUND
Reinstall Team Manager to reregister the DAO file.



STATUS
Microsoft has confirmed this to be a problem in the products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1.00

Keywords: kberrmsg KB154770

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.