Microsoft KB Archive/267969

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PRB: Application Error When You Compile a WinHelp Project

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Q267969

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The information in this article applies to:


 * Microsoft Winhelp Workshop, version 4.03

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SYMPTOMS
When you compile a WinHelp project, the following error may occur:

Title: hcrtf.exe = Application Error

Message: The instruction at &quot;0x00406d15&quot; referenced memory at &quot;0x03aac0e4&quot;. The memory could not be read.

NOTE: The instruction address and memory reference address may be different on your system.

CAUSE
This problem can occur if a multiple hotspot bitmap (.shg) file name that is referenced in an .rtf file does not begin with an alphabetical character.

RESOLUTION
Make sure that the names of all .shg files begin with an alphabetical character.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Steps to Reproduce Behavior

 * 1) Create a multiple hotspot bitmap file. Begin the file name with a numeric character (for example, 1hotspot.shg).
 * 2) Create an .rtf file that contains a reference to the file that you created in step 1. For example:
 * 3) Create a new WinHelp project, and add the .rtf file to it. Make sure to click Bitmap to specify the location of the .shg file.
 * 4) Compile the project.

Additional query words:

Keywords : kbCompiler kbWinHelp kbSDKPlatform kbDSupport

Issue type : kbprb

Technology :