Microsoft KB Archive/173225

= Microsoft Knowledge Base =

MSN Does Not Remove Dial-Up Networking Connections
Last reviewed: October 6, 1997

Article ID: Q173225

The information in this article applies to:


 * The Microsoft Network version 2.5

SYMPTOMS
After you install MSN, The Microsoft Network, either or both of the following connections may exist in the Dial-Up Networking folder:


 * The Microsoft Network
 * The Microsoft Network (Backup)

These connections should be removed by MSN Setup when you upgrade your version of MSN.

CAUSE
The connections listed above may not be removed properly when you upgrade your version of MSN.

RESOLUTION
To resolve this issue, delete the Dial-Up Networking connections listed above. To do so, use the following steps:


 * 1) Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
 * 2) Right-click the The Microsoft Network connection (if it exists), and then click Delete.
 * 3) Right-click the The Microsoft Network (Backup) connection (if it exists), and then click Delete.
 * 4) Close the Dial-Up Networking window.