Microsoft KB Archive/69684

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Installing Windows 3.0 on Everex 386/20 AGI 3000D

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Q69684

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a

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SYMPTOMS
If you try to install Microsoft Windows 3.0 on an Everex 386/20 AGI 3000D without updated BIOS your installation may stop (hang) when you insert the second disk.

CAUSE
American Megatrends Incorporated (AMI) has an OEM BIOS for the Everex AGI 3000D that leaves a 1K hole in memory. This loss of RAM memory is most evident if a CHKDSK is done and reveals that there is fewer than 655,360 total bytes of memory. This hole does not allow Windows to access the high memory area and stops installation on disk 2.

RESOLUTION
Contact Everex Systems technical support to obtain the latest BIOS update.

MORE INFORMATION
To check your BIOS, cold boot the machine and note the version, using the following information:


 * F2-34-US/90-K9 is the old BIOS with 1K missing
 * F2-34-EOS/90-K9 is the corrected BIOS

The product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding the product's performance or reliability.

Additional query words: 3.00 3.0 3.0a 3.00a 3rdparty

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a