Microsoft KB Archive/138883

= Writer: Document Prints Landscape/Portrait Incorrectly with HP =

Article ID: 138883

Article Last Modified on 8/17/2005

-

APPLIES TO


 * Microsoft Creative Writer 1.1a
 * Microsoft Creative Writer 2.0 Standard Edition
 * Microsoft Creative Writer 1.1 Standard Edition

-



This article was previously published under Q138883



SYMPTOMS
When you try to print using a Hewlett-Packard (HP) DeskJet 500 series printer, you experience unusual printer behavior. Some of the following behaviors may occur:
 * If you try to print the document in landscape (wide) orientation, the document prints in portrait (tall).
 * If you try to print the document in portrait, the document prints in landscape (wide).
 * You cannot change the orientation of the document.
 * Settings in the Printers Control Panel have no affect on how the document is displayed on screen, or how it is printed with the HP printer driver.

These problems occur with HP printer driver version 6.1D.

NOTE: Printer drivers versions 3.1 and 5.0 do not exhibit this behavior.



RESOLUTION
Use one of the following two methods to resolve your printing problems.

Method 1
Switch to a different version of the printer driver. For more information about how to accomplish this task in Windows, see your Windows printed documentation or online help.

Method 2
If you want to continue using the version 6.1D printer driver, only change the Portrait/Landscape settings from the Creative Writer Control Room.

Change the orientation of the document you wish to print by using the following steps:  Open the Creative Writer document. To get to the Control Room, press and hold down the CTRL key and the SHIFT key while you press the A key (CTRL+SHIFT+A). Click OK. On the File menu, click Printing Options. Click Set Global. In the Print dialog box (which lists the current settings for the HP DeskJet printer), click Setup. Click the orientation you prefer for the document (for example, Portrait or Landscape). Click OK in both Print dialog boxes. On the File menu, click Return To Creative Writer.</li> To set the orientation to the setting specified in step 6, do the following: <ol style="list-style-type: lower-alpha;"> Click the Page Stuff tool (the book with the Ruler in it).</li> Click the Tall or Wide tool.</li> Click Tall or Wide.</li></ol> </li> Print your document.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
With other printer drivers, as well as with other versions of HP printer drivers, you can print documents as they show on screen. You can also switch the page orientation for all documents. The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: kids mskids artist maggie max writer 1.0 1.00 1.10 1.10a Hewlett Hewelett Packard Desk Jet printed mczee desk-jet h-p

Keywords: KB138883

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.