Microsoft KB Archive/282078

= Event 20048 Logged Byte Values Are &quot;0&quot; if RAS Disconnect Is by User =

Article ID: 282078

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q282078



SYMPTOMS
When Event 20048 is recorded in the System Event Log after a RAS disconnect request, the byte count values when a user requests the disconnect are different from the values when an administrator forces the disconnect.

When an administrator forces the RAS disconnect, the Event Description shows the byte count similar to the following:

The user domain\username connected on port VPN4-127 on 11/17/2000 at 03:21pm and disconnected on 11/17/2000 at 03:22pm. The user was active for 0 minutes 17 seconds. 631 bytes were sent and 3495 bytes were received. The port speed was 10000000.

The reason for disconnecting was administrator's request.

When a user requests the RAS disconnect, the Event Description shows the bytes sent and received with a &quot;0&quot; value:

The user domain\username connected on port VPN4-127 on 11/17/2000 at 03:20pm and disconnected on 11/17/2000 at 03:21pm. The user was active for 0 minutes 51 seconds. 0 bytes were sent and 0 bytes were received. The port speed was 10000000.

The reason for disconnecting was user request.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: remote access

Keywords: kbbug kbenv kberrmsg kbnofix KB282078

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