Microsoft KB Archive/142678

= Cannot Print Envelopes with Envelope Feeder =

Article ID: 142678

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q142678



SYMPTOMS
When you try to print envelopes to a Hewlett-Packard (HP) 4/4M Plus printer under Windows NT 4.0 using the 4/4M Plus Post Script drivers that ship with Windows NT 4.0 and an HP envelope feeder unit, you receive the following error message:

ME feed COMM 10.

This means that the printer driver does not see that there is an envelope feeder attached to the printer. Below is a list of the printer driver versions involved with this problem:

  Driver Name:    Pscript.dll Data file:     Hp4plus6.ppd Config file:   Pscrptui.dll Driver version: 4.01 Environment:   Windows NT x86



RESOLUTION
Remove the envelope feeder and feed the envelopes manually.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: Hewlett Packard 4/4M Plus envelope

Keywords: kbprint KB142678

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