Microsoft KB Archive/262725

= Cannot Install PlugWorks 2.3 Speaker Software in Windows Me =

Article ID: 262725

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows Millennium Edition

-



This article was previously published under Q262725



SYMPTOMS
You cannot install the PlugWorks version 2.3 software (that is included with Philips DSS 330 USB speakers) in Windows Millennium Edition (Me). After you start the software installation, you receive the following error message:

Due to the advanced technical features, PlugWorks can only run on Windows 95 OSR2.1 or Windows 98. Detection for either of the two operating systems has failed. Installation will now exit. (code 4002)

If you click Details when this error message is displayed, you see the following information:

This version of PlugWorks was not designed for Windows Millennium Edition. The operation of the USB device you are installing should not be affected by this incompatibility.



CAUSE
This version of PlugWorks was not designed for Windows Me.



RESOLUTION
For additional information, review the installation documentation included with your Universal Serial Bus (USB) device, or contact the manufacturer of the device.



STATUS
This behavior is by design.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbhardware kbprb KB262725

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.