Microsoft KB Archive/325315

= Excel Stops Responding When You Try to Insert the Italian TROVA (FIND) Function =

Article ID: 325315

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Excel 2002 Standard Edition, when used with:
 * Microsoft Office XP Multilingual User Interface Pack

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This article was previously published under Q325315



SYMPTOMS
When you try to insert the TROVA (FIND) function in a cell, Excel stops responding. This problem occurs if you use the Italian version of Excel 2002 or the English version of Excel 2002 used with the Multilingual User Interface Pack (MUI) with the Italian user interface turned on.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Italian version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel:

  Date         Time    Size      File name ---  10-Sep-2002  18:00    11,264   Lpk.msp 10-Sep-2002 18:01   268,288   Lpk_admin.msp 31-Aug-2002 04:39    63,488   Xlintl.msp 31-Aug-2002 04:41   285,184   Xlintl_admin.msp

After the hotfix is installed, the following file will have the listed attributes or later:

  Date         Time   Version         Size     File name --

31-Aug-2002 04:32  10.0.4302.0     559,688  Xlintl32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbqfe kbbug kbfix KB325315

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