Microsoft KB Archive/235324

Links 386 CD & Links Challenge: Game Suddenly Stops Responding

PSS ID Number: Q235324 Article last modified on 06-17-1999

MS-DOS:

MS-DOS

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The information in this article applies to:

 Links: The Challenge of Golf == Links 386 CD == 

= SYMPTOMS =

When you attempt to play one of the games listed at the beginning of this article, you may encounter any of the following symptoms:


 * The game may stop responding (hang) on the first swing.
 * The game may stop responding when the sound card is being configured.
 * The game may stop responding when the ball drops in the cup.
 * The game may stop responding during a flyby animation.

= CAUSE =

This behavior can occur if any of the following conditions are true:


 * Your hard disk contains errors.
 * Certain game configuration files are missing or damaged.
 * Your sound card or mouse is not properly configured for use in MS-DOS.

= RESOLUTION =

To resolve this issue, use the following methods in the order in which they are presented.

Run ScanDisk and Disk Defragmenter
Run ScanDisk to check the hard disk for lost clusters and errors, and to test the integrity of the hard disk, and then run Disk Defragmenter. To do this, use the appropriate method for your operating system.

Microsoft Windows:


 * 1) Click Start, and then click Run.
 * 2) In the Open box, type “scandisk” (without the quotation marks), and then click OK.
 * 3) In the “Select the drive(s) you want to check for errors” box, click to select your hard disk. If more than one hard disk is installed in your computer, press and hold down the SHIFT key as you click each additional hard disk.
 * 4) Under “Type of test,” click Thorough, and then click Start.
 * 5) If you are prompted to fix any errors on the hard disk, do so.
 * 6) When the test is finished, click Close.
 * 7) To defragment the hard disk, click Start, point to Accessories, point to System Tools, and then click Disk Defragmenter.
 * 8) Follow the instructions on the screen to defragment the hard disks installed in your computer.

MS-DOS:


 * 1) At the command prompt, type &quot;cd&quot; (without the quotation marks), and then press ENTER.
 * 2) Type “scandisk” (without the quotation marks), and then press ENTER.
 * 3) Follow the instructions on the screen to run ScanDisk.
 * 4) When ScanDisk is finished, type “Defrag” (without the quotation marks) at the command prompt, and then press ENTER.
 * 5) Follow the instructions on the screen to run Disk Defragmenter.

Delete the Links.cfg File
To delete the Links.cfg file:

  Click Start, and then click Run.   In the Open box, type the following line, and then click OK “ : ” (without the quotation marks) where is the hard disk on which Links 386 or Links: The Challenge of Golf is installed, and is the folder in which Links 386 or Links: The Challenge of Golf is installed.   Right-click the Links.cfg file, and then click Delete. If you are prompted to confirm the file deletion, click Yes.   Close the Links386 or Links folder. 

If the issue continues to occur, proceed to the next method.

Delete the Config.ini File
To delete the Config.ini file:

<ol style="list-style-type: decimal;">  Click Start, and then click Run. </li>  In the Open box, type the following line, and then click OK “ : ” (without the quotation marks) where is the hard disk on which Links 386 or Links: The Challenge of Golf is installed, and is the folder in which Links 386 or Links: The Challenge of Golf is installed. </li>  Right-click the Config.ini file, and then click Delete. If you are prompted to confirm the file deletion, click Yes. </li>  Close the Links386 or Links folder. </li></ol>

If the issue continues to occur, proceed to the next method.

Verify that Your Sound Card Is Properly Configured
To verify that your sound card is properly configured, refer to the printed documentation provided with sound card, or contact the manufacturer of your sound card.

For information about how to troubleshoot sound card issues in MS-DOS, please see the following article in the Microsoft Knowledge Base:

Q234318 Links & Access Games: Troubleshooting MS-DOS Sound Issues

Update Your MS-DOS Mouse Driver
Your MS-DOS mouse driver may be incompatible with Links 386 or Links: The Challenge of Golf. Contact the manufacturer of your pointing device to inquire about how to obtain and install the latest version of the MS-DOS mouse driver for your pointing device.

For information about how to contact the manufacturer of your sound card or pointing device, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: links386 linkschallenge golf crash freeze quits

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========================================================= Keywords : kbdisplay kbenv kbsound kbimu Version : MS-DOS: Platform : MS-DOS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.