Microsoft KB Archive/225292

= Removing Proxy Client Does Not Remove WSP Client Icon from Control Panel =

Article ID: 225292

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q225292



SYMPTOMS
If you remove the Winsock Proxy (WSP) Client tool from a BackOffice Small Business Server (SBS) client computer using the Control Panel Add/Remove Programs tool or through the Uninstall program in the WSP client, the WSP Client icon is not removed from Control Panel, even though the program is no longer functional.

When you try to open the WSP Client tool, the following error message is displayed:

WinSock Proxy client is not installed properly.



CAUSE
This behavior can occur for any of the following reasons:
 * The WSP Client Uninstall program did not remove the Wspcpl32.cpl file.
 * Windows NT Service Pack 4 or later has been install or reinstalled and the Winsock Proxy client has not been reinstalled.



RESOLUTION
To resolve this issue:
 * 1) Locate the Systemroot\System32\Wspcpl32.cpl file on your hard disk drive.
 * 2) Delete or rename the Wspcpl32.cpl file.
 * 3) Close, then reopen Control Panel.

The WSP Client icon is no longer present.



STATUS
Microsoft has confirmed that this is a problem in Microsoft BackOffice Small Business Server 4.0, 4.0a, 4.5.

Additional query words: smallbiz sbsclient wsp mspclnt

Keywords: kbbug kbnofix kbenv KB225292

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