Microsoft KB Archive/280863

= No shortcut key available for the IM Address box in an Outlook contact =

Article ID: 280863

Article Last Modified on 6/6/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q280863



SYMPTOMS
When you open a new contact in Microsoft Outlook, there is no shortcut key for gaining access to the IM Address box for the contact.



WORKAROUND
To work around this problem, press ALT+W to go to the Web page address box, and then press the TAB key to move to the IM Address box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
You can identify a keyboard shortcut by noticing the underlined letter in the name of a box. For example, the letter &quot;m&quot; is underlined under Company name. When you press ALT+M, the focus moves to that box. Currently, the IM Address box has no underlined letter.

Keywords: kbbug KB280863

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