Microsoft KB Archive/309653

= PIP: Script Error: 'Make Array' Is Undefined =

Article ID: 309653

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q309653



SYMPTOMS
When you try to start Microsoft Picture It! Publishing, you may receive an error message that is similar to the following:

An error has occurred in the script on this page

Line: 8

Char: 1

Error: 'MakeArray' is undefined

Code:0

URL: its:C:\ProgramFiles\MicrosoftPictureIt!PhotoPub/Opencn5.its::/openv5.htm

Do you want to continue running scripts on this page?



CAUSE
This error may occur when there are too many temporary Internet files on your computer or your version of Microsoft Internet Explorer is obsolete.



RESOLUTION
To resolve this problem, either clear the temporary Internet and History files or install a more recent version of Internet Explorer. To do this, follow these steps.

Delete Temporary Internet Files and Clear History File

 * 1) On the desktop, right-click the Internet Explorer icon, and then click Properties on the shortcut menu.
 * 2) On the General tab, click Delete Files

When you receive a message prompting you to confirm the deletion, click OK.
 * 1) Click Clear History.

When you receive a message prompting you to confirm, click Yes.
 * 1) Click the Security tab.
 * 2) Proceed to the next method.

Install the Latest Version of Internet Explorer
To install the latest version of Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie

Additional query words: pip

Keywords: kbprb KB309653

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