Microsoft KB Archive/307231

= WD2000: The Document Text Is Missing When You Print or View a Document That Has a Hyphen in the Danish Version of Word =

Article ID: 307231

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q307231



SYMPTOMS
If you use a hyphen in a document in the Danish version of Microsoft Word 2000, the text in the document is missing or repeated across a page break when you print or try to view the document in the Print Layout mode.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel   Date         Time      Size       File name ---  03-Apr-2002  20:43     4,019,180  Winword.msp 03-Apr-2002 22:05     4,676,272  Winword_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date        Time    Version     Size       File name ---  03-Apr-2002  00:58  9.0.6328    8,814,644  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix KB307231

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