Microsoft KB Archive/194332

= FP98: Authors Cannot Log on to Virtual Servers on Multihomed IIS =

Article ID: 194332

Article Last Modified on 10/3/2001

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APPLIES TO


 * Microsoft FrontPage 98 Standard Edition

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This article was previously published under Q194332



For a Microsoft FrontPage 97 version of this article, see 170120.



SYMPTOMS
FrontPage authors may not be able to access Webs located within virtual servers on a multihomed computer running Microsoft Internet Information Server (IIS) versions 2.0 and 3.0. For example, a user who has author permissions, or who is a member of a Windows NT group that has author permissions for a Web, may not be able to access a Web within a virtual server. In this case, when trying to open the Web in FrontPage Explorer, access will not be granted if the author uses his/her own account information, but access will be granted if the author uses the administrator's account information. This may apply to both root Webs and subWebs within some or all virtual servers.



CAUSE
The first time you install IIS, a home directory that does not have an IP address associated with it is created. When you install FrontPage Server Extensions, the FrontPage Server Administrator identifies this home directory as "" (without the quotation marks). When you add virtual servers to the IIS, each one is assigned an IP address using the Directory Properties page in Internet Service Manager. The FrontPage Server Administrator identifies each one by it's IP address. If The FrontPage Server Extensions are installed into  and any number of virtual servers, the Server Extensions may not be able to identify whether a particular user is a valid author of the Web.



RESOLUTION
To resolve this behavior, remove the FrontPage Server Extensions from the IIS , assign a valid IP address to the  making it a virtual server, and then reinstall the FrontPage Server Extensions. To do this, use the following steps:
 * 1) Start the FrontPage Server Administrator.
 * 2) In the Select Port Number box, select the port that does not have an IP address associated with it. The default is 80.
 * 3) Click Uninstall.
 * 4) Start the Internet Service Manager.
 * 5) Double-click WWW Service.
 * 6) Click the Directories tab.
 * 7) In the "WWW Service Properties for " dialog box, double- click the  directory that does not have a corresponding IP address in the Address column.

NOTE: This is the home directory created when IIS was installed.
 * 1) In the Edit Properties dialog box, click to select the Virtual Server check box. In the "Virtual Server IP Address" box, type the valid IP address that is bound to the server's network adapter but which has not been assigned to another virtual server.
 * 2) Click OK twice.
 * 3) Start or switch to the FrontPage Server Administrator.
 * 4) Click Install.
 * 5) In the Server Type list, select "Microsoft Internet Information Server," and then click OK.
 * 6) In the Multihosted Servers dialog box, select the IP address that you specified in step 8. If any other IP addresses are selected, click each one once to cancel the selection.
 * 7) Click OK twice.
 * 8) When you are prompted to enter the name of the administrator account for this Web, type the appropriate information, and then click OK.
 * 9) If Basic Authentication is not enabled, but the FrontPage Server Administrator prompts you to enable it, do not enable it. If Basic Authentication is enabled, the FrontPage Server Administrator will prompt you with a Log On Locally warning. Click OK.
 * 10) Click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: front page

Keywords: kbprb KB194332

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