Microsoft KB Archive/180602

= RRAS Fails to Start with Event IDs 20103, 20133, or 7024 =

Article ID: 180602

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

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This article was previously published under Q180602



SYMPTOMS
Your computer running both Windows NT Server and Routing and Remote Access Service (RRAS) may fail to start and one or more of the following events are logged in Event Viewer:

  Event ID   : 20103 Source    : Router Description: Unable to load C:\WINNT\system32\ipxrtmgr.dll.

-or-

  Event ID   : 20133 Source    : IPXRouterManager Description: The description for Event ID (20133) in Source (IPXRouterManager) could not be found. It contains the following insertion string(s):.

-or-

  Event ID   : 7024 Source    : Service Control Manager Description: The Routing And Remote Access Service service terminated with service-specific error 1003.



CAUSE
When RRAS is installed on a multihomed server (one that has two or more network interfaces) and Auto Frame Type Detection is enabled for the NWlink IPX/SPX Compatible Transport, the bindings may not be correctly enumerated for the IPXRouterManager in the registry.



RESOLUTION
To resolve this issue, use the following steps:

 Manually set the internal network number and specify Manual Frame Type Detection for the properties of the NWLink IPX/SPX Compatible Transport.

For more information, see the following article in the Microsoft Knowledge base:

ARTICLE-ID: 150546

TITLE : NWLink IPX/SPX: Network Number vs. Internal Network Number

 Click Start, point to Settings, and click Control Panel. Double-click Network, click the Services tab, and click Routing and Remote Access. Click Update and specify the location of the RRAS folder.

NOTE: By default, this folder is C:\Program Files\Routing.</ol>

Keywords: kberrmsg kbinterop kbnetwork kbprb KB180602

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