Microsoft KB Archive/250913

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XADM: How to Open a Store ITP Window Against a Retail Build of Store.exe

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This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SUMMARY
To debug complex information store-related issues, it is often helpful for the support professional to use Store ITP (a Windows-based interface for the information store). This is a feature of the Store.exe file, which is only to be used internally within Microsoft.

MORE INFORMATION
To enable the Store ITP Window (using a retail version of Store.exe):

 Open the Services snap-in (located in the Administrative Tools group). Right-click Microsoft Exchange Information Store, and then click Properties. Click the Log On tab, and then click Allow service to interact with desktop. Stop and restart the information store.  At a command prompt, run startitp.exe from the \\Exutils\Exes\StartITP network share.

This will write a DebugITP registry value to the following registry key: "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\ParametersSystem" You should see a Server ITP window appear within one minute. This registry value does not persist (that is, you must do this every time you want to open an ITP window). 

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Version : winnt:

Platform : winnt

Issue type : kbinfo

Technology : kbvcSearch