Microsoft KB Archive/275272

= XFOR: Event 56106 Occurs When Using SNADS or PROFS Connectors =

Article ID: 275272

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 3

-



This article was previously published under Q275272



SYMPTOMS
When you use the Microsoft Exchange Connector for SNADS or the Microsoft Exchange Connector for IBM OfficeVision/VM (PROFS), mail may stop flowing between host-based systems and Exchange 5.5. The following entries may be reported in the Microsoft Exchange Connectivity Administrator:

qm(1700) LME-PROFS-DIAMEX(01d8) 1 56106:{Invalid state}: Could not read next queue item from vm2mex.in

dia2mex(1584) LME-PROFS-VMDIA(0222) 4 04103:Queue vm2mex.in depth threshold has reached the maximum number specified. Current 10, Maximum 10



CAUSE
This issue can occur if one or more of the index files which holds pointers to the message objects has been corrupted. This condition may be caused by file locks from file-based antivirus software or a bad disk write operation to the index file.



RESOLUTION
To resolve this issue:


 * 1) Stop the affected Exchange connector from the Services Control Panel. For the SNADS, stop the Exchange SNADS Connector service. For OV/VM, stop the Exchange PROFS Connector service.
 * 2) Delete all index files with .qcr extensions in the following directories related to where message flow has stopped:
 * 3) * If mail flow from SNADS to Exchange has stopped, delete \Exchsrve\Connect\Xchconn\Q\Dia2mex.in\ .qcr
 * 4) * If mail flow from Exchange to SNADS has stopped, delete \Exchsrve\Connect\Xchconn\Q\Snads.in\ .qcr
 * 5) * If mail flow from OV/VM to Exchange has stopped, then delete \Exchsrve\Connect\Xchconn\Q\Vm2mex.in\ .qcr
 * 6) * If mail flow from Exchange to OV/VM has stopped, delete \Exchsrve\Connect\Xchconn\Q\Via2vm.in\ .qcr
 * 7) Restart the Exchange connector.



MORE INFORMATION
The indexes are rebuilt when the Exchange connectors are restarted.

Additional query words: 56106 exch2kp2w

Keywords: kbprb KB275272

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.