Microsoft KB Archive/196971

= SBS: Proxy Tries to Dial When Using NIC to Connect to Internet =

Article ID: 196971

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a

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This article was previously published under Q196971



SYMPTOMS
After you install and correctly configure a Small Business Server (SBS) computer with a second network interface card (NIC) to connect to the Internet, attempts to browse the Internet result in Proxy trying to handle the connection and returns the following error message:

Proxy dialout connection failed.



CAUSE
The original setup for Internet connectivity involved the use of a modem and proxy.



RESOLUTION
To work around this problem, clear the Proxy Autodial credentials:
 * 1) Click Start, point to Programs, point to Microsoft Proxy Server group, and then click Auto Dial Configuration.
 * 2) Click the Credentials tab.
 * 3) Clear the Entry Name, User Name, and Password check boxes, and then click OK.

Verify correct Internet connectivity using the NIC.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: smallbiz

Keywords: kbbug kbpending KB196971

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