Microsoft KB Archive/938772

= You cannot send Live Meeting invitations when you use a large distribution list or when you use a large e-mail address list =

Article ID: 938772

Article Last Modified on 6/21/2007

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APPLIES TO


 * Microsoft Office Live Meeting
 * Microsoft Office Live Meeting Add-in for Microsoft Outlook

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SYMPTOMS
When you try to send Microsoft Office Live Meeting invitations by using a large e-mail distribution list or by using a large individual e-mail address list, you cannot send the invitations.



CAUSE
This issue occurs because Live Meeting invitations are generated by the server. The invitations are limited to a maximum distribution of 50 e-mail addresses. If your address list contains more than 50 e-mail addresses, the mailing will not be processed. The 50-address limit does not apply to e-mail that is sent by other e-mail client programs that do not use the Live Meeting service.



WORKAROUND
To work around this issue, use one of the following methods:

Method 1
Send multiple invitations that have a maximum of 50 recipients. For more information about how to send meeting invitations by using Live Meeting Manager or by using Microsoft Office Outlook, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/products/HA011653241033.aspx

Method 2
Use one of the following programs to send invitations:

Microsoft Office Outlook 2003
To use Outlook 2003 to send invitations, follow these steps:
 * 1) In Live Meeting Manager, enter all the required details on the Schedule Meeting page.
 * 2) Click Send Invitations using your Email client.
 * 3) Click Send Invitations.
 * 4) On the Send Invitations page, click Invite Attendees under Send Invitations with Outlook. Or, click Invite Presenters under Send Invitations with Outlook.

Other e-mail client programs
To send invitations by using other e-mail client programs, follow these steps:
 * 1) In Live Meeting Manager, enter all the required details on the Schedule Meeting page.
 * 2) Click Send Invitations using your Email client.
 * 3) Click Send Invitations.
 * 4) On the Send Invitations page, copy the Live Meeting invitation details for the attendees or for the presenters under Send Invitations using your Email client.
 * 5) Paste the invitation details into an e-mail message in the e-mail client program.

The Live Meeting 2005 Add-in for Outlook
Install the Live Meeting 2005 Add-in for Outlook. Then, you can use Outlook 2003 to schedule meetings and to send Live Meeting invitations. You can download and install the Live Meeting 2005 Add-in Pack to install the Live Meeting 2005 Add-in for Outlook. For more information about how to download and install the Live Meeting 2005 Add-in Pack, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=D1984810-117A-45FF-BFEC-2756C6111097&displaylang=en

For more information about how to install the Live Meeting Add-in for Outlook, click the following article number to view the article in the Microsoft Knowledge Base:

838801 How to install the Live Meeting Add-in for Microsoft Outlook

Keywords: kbtshoot kbprb kbexpertisebeginner KB938772

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