Microsoft KB Archive/318011

= &quot;Windows cannot load your profile because it may be corrupted&quot; error message when you try to log on to Windows XP =

Article ID: 318011

Article Last Modified on 5/7/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q318011



SYMPTOMS
When you try to log on to Microsoft Windows XP Home Edition or Microsoft Windows XP Professional, you receive the following error message:

Windows cannot load your profile because it may be corrupted. You may be logged in using a temporary User Profile.



CAUSE
This issue may occur if the current user profile is damaged.



RESOLUTION
To resolve this issue, create a new user profile.

For additional information about how to create a new user profile, click the following article number to view the article in the Microsoft Knowledge Base:

811151 How to copy data from a corrupted user profile to a new profile



MORE INFORMATION
If the original profile contained Microsoft Outlook Express e-mail and address book information, you may have to restore this information to the new user profile.

For additional information about how to restore e-mail and address book information, click the following article number to view the article in the Microsoft Knowledge Base:

188854 OLEXP: How to back up the Outlook Express address book and mail folders

Keywords: kbenv kberrmsg kbprb KB318011

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