Microsoft KB Archive/288556

= XCON: Description for MSExchangeTransport Event ID 4000 Message Is Not Specific =

Article ID: 288556

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q288556





SYMPTOMS
After you set event logging for MSExchangeTransport to maximum (on the Diagnostics Logging tab of the server properties in Exchange System Manager), multiple event ID 4000 messages may be logged. The description in the event ID 4000 message is general and does not include specific information about the issue that you are trying to troubleshoot.

The MSExchangeTransport event ID 4000 message is logged when a connection fails for a reason other than a specific protocol error. Other reasons for connection failures include Domain Name System (DNS) problems, connection failures because the server is not online, and dropped connections when the server is overloaded or hits internal errors.



CAUSE
This problem can occur because in versions of Exchange 2000 earlier than Exchange 2000 Service Pack 1 (SP1), event ID 4000 does not include the diagnostic string that obtains more detailed information for the event description.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Keywords: kbbug kbfix kbqfe KB288556

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