Microsoft KB Archive/114636

Bookshelf 1994: WordBasic Error #124 with CTRL+W

PSS ID Number: Q114636 Article last modified on 03-14-1996

1994

WINDOWS

= SYMPTOMS =

When you use the key combination CTRL+W to copy information from Bookshelf 1994 to Word for Windows, you may receive one of the following error messages:

WordBasic Error #124

or WordBasic Error #556

This problem occurs if one or all of the following conditions exist:


 * You do not have the BSHELF94.DOT template in your Word for Windows STARTUP subdirectory.
 * The BOOKSHLF.DLL file (located in your Windows SYSTEM subdirectory) is either missing or outdated.
 * Bookshelf is integrated with Word, and the CD-ROM is not in the CD player.

= RESOLUTION =

To correct this problem, do the following:


 * 1) Check to see if the BSHELF94.DOT template file is present in the STARTUP subdirectory under your Word for Windows directory. If it is not, copy it from the Bookshelf 1994 CD into the STARTUP directory. (For more information about copying files, see your Windows printed documentation or online Help.)
 * 2) Check to see if the BOOKSHLF.DLL file is present in your Windows SYSTEM subdirectory. If it is there, compare its date and file size to the BOOKSHLF.DLL file on the Bookshelf 1994 CD to make sure they are the same. If the date and/or file size is different, copy the file from the Bookshelf 1994 CD to your Windows SYSTEM subdirectory. Also, delete any copy of BOOKSHLF.DLL in the Windows directory.
 * 3) Make sure the CD-ROM is in the CD player.

= MORE INFORMATION =

Pressing CTRL+W normally copies the current selection from Bookshelf to Word for Windows.

KBCategory: kbusage kbprb kberrmsg kbmm KBSubcategory:

Additional reference words: msn_bookshelf multi media multimedia multi- media winword w_winword word word6 obu ============================================================================= Copyright Microsoft Corporation 1996.