Microsoft KB Archive/150887

Works 4.0 Error: “No Default Printer Selected”

PSS ID Number: Q150887 Article last modified on 06-21-1999

WINDOWS|MACINTOS:4.0,4.0a

WINDOWS|MACINTOS

================================================================ ==

The information in this article applies to:

 == Microsoft Works for Windows, versions 4.0, 4.0a == 

= SYMPTOMS =

When you try to print from Works 4.0, you may receive the following error message:

No Default Printer Selected. Use the Windows Control Panel to specify your printer.

You may receive this error even though you have a default printer selected in Windows 95.

= RESOLUTION =

This problem may occur with the Hewlett-Packard (HP) LaserJet 5L Printer, Canon LPB-460, or with other printers using the Windows Printing System.

To correct this problem use one of the following solutions:


 * Download Works4.exe
 * Load the Hewlett-Packard LaserJet 5L (PCL) printer driver

Download Works4.exe
The following file is available for download from the Microsoft Software Library:

Works4.exe (http://support.microsoft.com/download/support/mslfiles/Works4.exe)

Release Date: Jan-16-1997

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 How to Obtain Microsoft Support Files from Online Services

After downloading this file, double-click Works4.exe to extract the following 2 files:


 * Readme.txt
 * Wks4fix.exe

The Readme.txt file contains detailed instructions and file information.

To correct the “No Default Printer” error message, run the Wks4fix.exe program by double-clicking it.

Success and failure codes for Wks4fix.exe are listed later in this article in the “More Information” section.

Load the Hewlett-Packard LaserJet 5L (PCL) Printer Driver
This problem occurs with the HP 5L printer when you use the “B” version of the LaserJet 5L Printing System (Host) driver rather than the LaserJet 5L (PCL) driver. You can also resolve this problem by setting the LaserJet 5L (PCL) driver as your default printer driver.

To determine if you are using the LaserJet 5L Printing System (Host) driver, do the following:


 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Use the right mouse button to click on the LaserJet 5L printer icon, and then click Properties on the menu that appears.
 * 3) If you are using the LaserJet 5L Printing System (Host) driver, the About button is located on the Print Quality tab. If you are using the LaserJet 5L (PCL) driver, the About button is located on the Device Options tab.

If the LaserJet 5L (PCL) driver is not installed, you can install it using the Add Printer tool in the Printers folder. For information about how to do this, please see your Windows documentation or Online Help.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Works versions 4.0 for Windows 95.

This problem was corrected in Microsoft Works versions 4.5 for Windows 95.

= MORE INFORMATION =

Success Codes for Wks4fix.exe
If the program is successful, it will return one of the following messages:

Success: 0

-or-

Success: 2

Success: 0 indicates that the update was successful, and that the patch had not been previously installed.

Success: 2 indicates that the update was successful, and the patch had been run at least once before.

Failure Codes for Wks4fix.exe
The failure codes of the patch range from 1 to 8. If you receive any of these failure codes, contact Microsoft Works Product Support at (425) 635-7130.

NOTE: If you are outside the US, call Microsoft Product Support in your country.

Foreign Language Failure Codes
The Wks4fix.exe patch can report success or failure in many possible languages, depending on your version of Works. The translations for “Success” and “Failure” in these languages are given in the Readme.txt file included with the patch.

Additional query words: 4.00 4.00a w_works LPB-460 LPB 460 HP5L HP-5L LJ LPB460 patch fix

=
========================================================= Keywords : kb3rdparty kberrmsg kbprint Version : WINDOWS|MACINTOS:4.0,4.0a Platform : WINDOWS|MACINTOS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.