Microsoft KB Archive/919099

= Description of Content Management Server 2002 post-Service Pack 1 hotfix package: May 19, 2006 =

Article ID: 919099

Article Last Modified on 9/11/2007

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition

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SUMMARY
This article describes the Microsoft Content Management Server 2002 issue that is fixed in the Content Management Server 2002 post-Service Pack 2 hotfix package that is dated May 19, 2006.

This article describes the following items about the hotfix package:
 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * The files that the hotfix package contains.



INTRODUCTION
This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article. After an author deletes a page that is stored on a large Microsoft Content Management Server (MCMS) 2001 database, other authors may receive authoring error messages when they perform any authoring action. The error messages may resemble the following:

Error: Error in Page Creation using ROM

Description: Failures occurred during the multi-object commit…

Details: Extended error: [What='Transaction (Process ID XXX) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.']



MORE INFORMATION
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.



STATUS
Microsoft has confirmed that this is a problem in Content Management Server 2001.



MORE INFORMATION
For more information about this hotfix package, click the following article number to view the article in the Microsoft Knowledge Base:

919491 FIX: Authors may receive authoring error messages when they perform any authoring action after an author deletes a page that stored on a large Content Management Server 2001 database

Keywords: kbcontentmgtserv2001presp2fix kbhotfixserver kbqfe kbbug kbfix kbpubtypekc KB919099

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