Microsoft KB Archive/141534

= Unconf.:Haunted :Call to Undefined Dynalink/QuickTime =

Article ID: 141534

Article Last Modified on 2/7/2002

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APPLIES TO


 * Microsoft Gahan Wilson's Ultimate Haunted House

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This article was previously published under Q141534



1.00 WINDOWS unconfirmed kberrmsg



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
You may receive the following error message when you try to view the movies with the film projector, or try to watch the television clips, in the Haunted House Viewing Room:

Windows 95 message
Your program is making an invalid dynamic link call to a .dll file

Windows 3.1 message
Call to undefined Dynalink

-or-

The screen will stay blank.



CAUSE
The error message or blank screen occurs if there is a newer version of QuickTime for Windows installed on the computer.

The Ultimate Haunted House uses QuickTime version 1.0 to view the movies and television clips that are seen in the viewing room.

If there has been an application installed on the computer that installs version 2.0 of QuickTime, the DLL files in the WINDOWS\SYSTEM folder will not be compatible with the version of QuickTime Haunted House uses.



RESOLUTION
Try these steps first. They usually resolve most of these conflicts:


 * 1) Copy the file QCMC.QTC from the HHOUSE folder on the Haunted House CD to the WINDOWS\SYSTEM folder on the hard drive.
 * 2) Rename the file to QQCMC.QTC.

When you rename the file, you may receive an "access denied" error message. Make sure you've changed the file attributes from read-only to archive. For information about how to change file attributes in Windows, see your Windows printed documentation or online Help.
 * 1) Restart Haunted House and try playing the movies or television clips.

If the problem still occurs, there are certain QuickTime version 2.0 files in the WINDOWS\SYSTEM folder that need to be renamed and then replaced with the QuickTime version 1.0 files. Here are the steps to accomplish this:

Exit Windows to a DOS prompt.

Windows 95

 * 1) Click Start.
 * 2) Click Shut Down, and click Restart In Ms-Dos Mode.

For Windows 3.1
 From the File Manager, click File and click Exit Windows. Type CD\WINDOWS\SYSTEM and press ENTER.  From the C:\WINDOWS\SYSTEM> prompt, type the following commands:

NOTE: It is important to rename the QuickTime version 2.0 files instead of deleting them, because they may need to be renamed back to be used with other applications using QuickTime version 2.0.   REN QCMC.QTC QCMC.QT2      press ENTER REN QTHNDLR.DLL QTHNDLR.QT2  press ENTER REN QTIM.DLL QTIM.QT2     press ENTER REN QTIMCMGR.DLL QTIMCMGR.QT2  Press ENTER  Place the Haunted House CD in the CD-ROM drive.  Type the following commands:

(Where D: is the correct drive letter for your CD-ROM drive) <pre class="fixed_text">  COPY D:\HHOUSE\QCMC.QTC      press ENTER COPY D:\HHOUSE\QTHNDLR.DLL  press ENTER COPY D:\HHOUSE\QTIM.DLL     press ENTER COPY D:\HHOUSE\QTIMCMGR.DLL  Press ENTER </li> Restart Windows.</li> Start The Ultimate Haunted House and play the movies and the television clips.</li></ol>

STEPS TO RENAME THE FILES BACK
Exit Windows to a DOS prompt.

Windows 95

 * 1) Click Start.
 * 2) Click Shut Down, and click Restart In Ms-Dos Mode.

For Windows 3.1
<ol> From the File Manager, click File and click Exit Windows.</li> Type CD\WINDOWS\SYSTEM and press ENTER.</li>  From the C:\WINDOWS\SYSTEM> prompt, type the following commands: <pre class="fixed_text">  REN QCMC.QT2 QCMC.QTC      press ENTER REN QTHNDLR.QT2 QTHNDLR.DLL  press ENTER REN QTIM.QT2 QTIM.DLL     press ENTER REN QTIMCMGR.QT2 QTIMCMGR.DLL  Press ENTER </li></ol>

NOTE: Another solution is to reinstall Windows 95.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 movies uhh haunted qt quicktime err wuhh quick time

Keywords: kbprb KB141534

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