Microsoft KB Archive/306714

= Unable to Play Audio in Windows Media Player When You Are Using a Remote Desktop Connection =

Article ID: 306714

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 8.01

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This article was previously published under Q306714



SYMPTOMS
When you are connected to another computer through a Remote Desktop connection and you try to play audio in Windows Media Player, you may receive the following error message:

Cannot play back the audio stream: No audio hardware is available.

After you receive this error message, you cannot use Windows Media Player to play content with audio.



CAUSE
This behavior can occur if the client computer does not have any audio hardware (such as a sound card).



WORKAROUND
To work around this behavior, connect to the host (remote) computer with a client (local) computer that has audio hardware.



STATUS
This behavior is by design.

Additional query words: wmp

Keywords: kbprb kbsound KB306714

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