Microsoft KB Archive/240057

= Internet Explorer 5 Does Not Handle Office 97 Bookmarks Correctly =

Article ID: 240057

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Internet Explorer 5.0

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This article was previously published under Q240057



SYMPTOMS
Microsoft Office 97 documents that contain bookmarks for jumping from one section to another do not function when you view them by using in-place editing with Internet Explorer 5.



CAUSE
Internet Explorer 5 has changed the way it handles bookmarks.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  Date       Time    Version       Size       File name    Platform -  10/08/1999 09:40a  5.0.2722.800  1,031,008  Shdocvw.dll  x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you are having the same problem, but with Office 2000, please see the Office 2000 database in the Microsoft Knowledge Base for a solution provided by Office 2000.

247535 Office 2000 Bookmarks Do Not Function Correctly

Keywords: kbhotfixserver kbqfe kbprb kbqfe KB240057

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