Microsoft KB Archive/119204

= Setup Problems on NEC Docking Station When Checking for APM =

Article ID: 119204

Article Last Modified on 12/12/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q119204



SYMPTOMS
When you try to install Windows for Workgroups on an NEC docking station, Setup stops responding (hangs) during the text-based (real-mode) portion.



CAUSE
This problem occurs when Setup tries to determine whether the machine supports advanced power management (APM).



STATUS
Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



WORKAROUND
To work around this problem, either run SETUP /I to disable hardware detection, or comment out any APM drivers in your CONFIG.SYS and/or AUTOEXEC.BAT files.

Additional query words: 3.11 apm

Keywords: KB119204

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