Microsoft KB Archive/147429

Money: Clean Sweep May Cause Communication Problems

PSS ID Number: Q147429 Article last modified on 08-18-1998

WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99

WINDOWS

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The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 5.0 for Windows 95 Microsoft Money versions 4.0, 4.0a for Windows 95 == Microsoft Money versions 3.0 and 3.0a == 

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 * - WARNING -   THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN   CONFIRMED, EDITED OR TESTED BY MICROSOFT. USE ONLY   WITH DISCRETION.  ***************************************************************

= SUMMARY =

Clean Sweep may cause the following error message when trying to complete an online session in Microsoft Money:

Your Modem Is Turned Off, Improperly Configured Or In Use By Another Application

= MORE INFORMATION =

Clean Sweep loads the following files into memory:

Csusem32.dll Csusim32.dll

Merely closing Clean Sweep will not fully remove these two files from memory. You must prevent the application from loading prior to the online session in Money. There are two ways to accomplish this task:


 * 1) Remove the Clean Sweep icons from the Startup group and Restart the computer. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help. This is the preferred solution.

-or-

 When restarting the machine, hold down SHIFT when you see the Windows logo screen appear until Windows is loaded and there is no more activity from the hard disk. This bypasses the Startup group and prevents Clean Sweep from loading automatically until the machine is restarted normally.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= Additional query words: w_money 97 6.0 7.0 dolly =

Keywords : kb3rdparty kberrmsg kbdta kbonline Version : WINDOWS:3.0,3.0a,4.0,4.0a,5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.