Microsoft KB Archive/221934

= Err Msg: 530 User  Cannot Log In, Home Directory Inaccessible. Login Failed. =

Article ID: 221934

Article Last Modified on 6/27/2006

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q221934



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
When you use an FTP utility to connect to a Microsoft FTP site, the following error occurs:

530 User cannot log in, home directory inaccessible.

Login failed.

You may also see an error similar to the following in the System event log: Event Type: Warning

Event Source: MSFTPSVC

Event Category: None

Event ID: 13

Description: User failed to log on, could not access the home directory /.



CAUSE
This problem occurs when the home directory of the FTP site does not exist or the user does not have Read permissions to the home directory.



RESOLUTION

 * 1) Start the Internet Service Manager (ISM), which loads the Internet Information Server snap-in for the Microsoft Management Console (MMC).
 * 2) Right-click the default FTP site folder, and then click Properties.
 * 3) On the Home Directory tab, verify that the Local Path listed is valid, and that the Read check box is checked.
 * 4) Click OK.
 * 5) Using Windows Explorer, locate the folder listed in the Local Path setting you verified in Step 3. By default, the FTP home directory is C:\Inetpub\FTPRoot..
 * 6) Right-click the folder, and then click the Security tab. Confirm that the required user has at least Read permissions on this folder.

Additional query words: login log on logon file transfer prototol open user name akz

Keywords: KB221934

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