Microsoft KB Archive/309003

= Getrt.exe run on trace file with too many APPC conversations brings access violation =

Article ID: 309003

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft SNA Server 4.0
 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft Host Integration Server 2004 Standard Edition

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This article was previously published under Q309003



SYMPTOMS
When you are running the Get Response Time utility, Getrt.exe, against a converted SNA Server/Host Integration Server 2000 node message trace file, you may receive an access violation if Dr.Watson is configured as the default debugger.



CAUSE
You are attempting to read a trace file larger than GETRT.exe can handle. GETRT.exe was only designed to read converted SNA Server/HIS 2000 trace files that contain less than 10,000 Advanced Program-to-Program (APPC) conversations.



STATUS
The Host Integration Server 2000 Resource Kit is not officially supported by Microsoft Product Support Services.

Although Product Support Services will answer questions on the Host Integration Server 2000 Resource Kit on a &quot;best effort&quot; basis, Microsoft does not guarantee the performance of the Resource Kit tools or response times for answering related questions, nor does Microsoft provide bug fixes for these tools. For further information, contact Product Support Services:

http://support.microsoft.com/default.aspx?&SD=GN



MORE INFORMATION
If you experience an access violation as described in the &quot;Symptoms&quot; section of this article, the Dr. Watson log would be similar to the following:

Application exception occurred: App: .\Debug/getrt.exe (pid=1260) When: 9/5/2001 @ 13:20:45.658 Exception number: c0000005 (access violation)

1260 GETRT.exe
 * > Task List <*

State Dump for Thread Id 0x640

eax=372e3734 ebx=7ffdf000 ecx=00000003 edx=0012fee0 esi=77f829c0 edi=00000004 eip=0040e57c esp=0012fe78 ebp=0012fe94 iopl=0        nv up ei pl nz na po nc cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000             efl=00000206

function: 0040e558 57              push    edi 0040e559 a1dc5b4a00      mov     eax,[004a5bdc]         ds:004a5bdc=3a36353a 0040e55e 394508          cmp     [ebp+0x8],eax          ss:00bad466=???????? 0040e561 0f8322000000    jnb     0040e589 0040e567 8b4508          mov     eax,[ebp+0x8]          ss:00bad466=???????? 0040e56a 83e0e0          and     eax,0xe0 0040e56d c1f803          sar     eax,0x3 0040e570 8b80a05a4a00    mov     eax,[eax+0x4a5aa0]     ds:377891d4=???????? 0040e576 8b4d08          mov     ecx,[ebp+0x8]          ss:00bad466=???????? 0040e579 83e11f          and     ecx,0x1f FAULT ->0040e57c 0fbe44c804      movsx   eax,byte ptr [eax+ecx*8+0x4] ds:00a7d5d7=?? 0040e581 a801            test    al,0x1 0040e583 0f8523000000    jne     0040e5ac 0040e589 c70504b1410009000000                           ds:0041b104=00000000 mov    dword ptr [0041b104],0x9 0040e593 c70508b1410000000000                           ds:0041b108=00000000 mov    dword ptr [0041b108],0x0 0040e59d b8ffffffff      mov     eax,0xffffffff 0040e5a2 baffffffff      mov     edx,0xffffffff 0040e5a7 e9cf000000      jmp     0040e67b 0040e5ac 8b450c          mov     eax,[ebp+0xc]          ss:00bad466=???????? 0040e5af 8b4d10          mov     ecx,[ebp+0x10]         ss:00bad466=???????? 0040e5b2 8945f8          mov     [ebp+0xf8],eax         ss:00bad466=???????? 0040e5b5 894dfc          mov     [ebp+0xfc],ecx         ss:00bad466=????????

For more information about Getrt.exe, click the following article number to view the article in the Microsoft Knowledge Base:

308309 Using the Get Response Time utility Getrt.exe

Note The Get Response Time utility is not version specific. You can use the Get Response Time utility on the products that are listed in the Applies To section. The Get Response Time utility extracts information from the SNA or Host Integration Server trace data.

Additional query words: HIS 2000

Keywords: KB309003

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