Microsoft KB Archive/890402

= Microsoft Windows Server 2003 Service Pack 1 and x64-based versions of Windows Server 2003 increase the amount of information that is logged by the Windows Error Reporting service after a print spooler crash =

Article ID: 890402

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003 SP1

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



INTRODUCTION
Microsoft Windows Server 2003 Service Pack 1 (SP1) and the x64-based versions of Windows Server 2003 introduce a new feature that increases the amount of information that is logged by the Windows Error Reporting service after a print spooler crash.



MORE INFORMATION
After you install Windows Server 2003 SP1 or an x64-based version of Windows Server 2003, if a print spooler crash occurs, more information is logged by the Windows Error Reporting service than was logged before you installed SP1.

The option to include the additional information in the Windows Error Reporting log is controlled by the following registry subkey:

The additional information that is included in the Windows Error Reporting log does not affect the performance of Windows Server 2003 and does not have any other noticeable affect on your system.

By default, the option to include the additional information in the Windows Error Reporting log is enabled. When this option is enabled, the registry entry has the value of 0.

To disable the option to include the additional information in the Windows Error Reporting log, follow these steps:Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.  Click Start, click Run, type regedit, and then click OK. Expand the following subkey:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\DisableWERLogging

 Right-click DisableWERLogging, and then click Modify. In the Value data box, type 1, and then click OK.

Technical support for Windows x64 editions
Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Additional query words: Winx64 Windowsx64 64bit 64-bit

Keywords: kbinfo kbtshoot kbregistry kbprint kbwinservperf kbfileprintservices KB890402

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