Microsoft KB Archive/222371

= OL2000: (CW) Rules Act Differently After Converting to Rules Wizard =

Article ID: 222371

Article Last Modified on 11/6/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222371



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
After upgrading from the Inbox Assistant to the Rules Wizard, your rules may not behave as expected.



CAUSE
The sequence in which rules are applied is different between the Inbox Assistant and the Rules Wizard.



RESOLUTION
Reorder the rules in the rules list or if necessary, rewrite the rules.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Some rules are client-only rules (client-side rules), meaning they are only applied when Outlook is running. Others are server rules (server-side rules), meaning they are applied on the server before the message is sent to Outlook, so Outlook does not have to be running for these rules to be applied. Client-side rules are identified by the designation (client-only) at the end of the rule name. All other rules listed are server-side rules.

Client-side Rules
An example of a client-side rule would be one that moves an incoming message from your server-based Inbox to a folder in your personal folders (PST) file, on your computer. This rule is applied only when Outlook is running, because the PST is not available unless Outlook is running.

Server-side Rules
An example of a server-side rule would be one that moves an incoming message from your server-based Inbox to another folder located on the server. This rule can be applied whether Outlook is running or not, because both the Inbox and the target folder are located on the server.

The Inbox Assistant applies rules in the order they are listed in the rules list without regard to whether the rule is client-side or server-side. The Rules Wizard applies all server-side rules first, in the order they are listed, and then applies all client-side rules in the order they are listed, even though the two rule classes may be intermingled in the rules list.

Additional query words: OL2K

Keywords: kbbug kbpending KB222371

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