Microsoft KB Archive/162194

= Word Articles Available by Fax or E-Mail: General Usage Issues =

ID: Q162194

The information in this article applies to:


 * Microsoft Word

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about General Usage Issues. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q100100  Start New Column Command Does Not Insert Column Break Q101453  GoBack Command Switches to Another Document Q105546  Border or Shading Formatting Affects Multiple Paragraphs Q105697  Some Menu Commands Unavailable (Document Protection) Q105711  Application Object Can Be Paste Linked in Word

Q105821  Line Number Font Doesn't Follow Default Paragraph Font Q105915  Vertical Cell Alignment Not Supported in Word for Windows Q106108  Choosing Default Numbering PAGE Field Option Adds No Switch Q106345  Word Lists Unused TOC and Index Styles Q108501  Heading Numbering Command Changes Style Paragraph Formatting

Q109160  Numbering Command Renumbers Lines That Begin with Numbers Q109618  WD: Including Chapter Numbers in Header/Footer But Not in Text Q109681  Creating Template with First Page or Odd/Even Header/Footer Q109873  Envelope Settings Apply Only to Current Document Q109969  Automatic Envelope Return Address/Graphic Using AutoText

Q109975  WordBasic Error 123 When Using 2.x Templates Q110070  Numbered Tables with Shading May Not Print Properly Q110084  Merging to New Document Creates Continuous Page Numbering Q110376  Word Ruler Supports Only Mouse Commands Q110656  Calculation in Form Field Shows Wrong Result

Q110863  Adding Record Numbers to a Data File Table Q111277  Change in Document File Size Is More or Less Than Expected Q111836  Printing Envelopes from Word on the HP DeskJet 500C Q112167  Insertion Point Disappears in Table Cell Q112451  Gray Drawing Layer Lines Printed in Black on HP LaserJet

Q112497  Automatically Number Chapters Page No. Appendix and the TOC Q113106  Styles Copied Using Organizer Lose Based-on Setting Q113185  Cannot Use Some US-International Key Combinations in Word Q113444  Courier Text Printed with Underline with ATM 2.5 or Later Q113736  Indent Formatting Removed After Only One Paragraph

Q113822  How to Embed TrueType Fonts in a Word 6.0 Document Q113906  Unbalanced Columns Despite Continuous Section Break Q114170  Heading Numbering in Subdocument Does Not Appear in Master Doc Q115172  Paragraph Border Displays and Prints Across Page Breaks Q116220  Character Formatting in Data Source Not Retained After Merge

Q116227  Printing Label Ignores Direct Formatting Q117123  Inserted Caption Does Not Retain Style Formatting Q117392  Increase/Decrease Indent Buttons Don't Change Numbering Level Q117433  Field in Table Heading Row May Not Update on Second Page Q118438  References to Hidden Bookmarks and ASK Results Are Also Hidden

Q118481  Change Case Does Not Apply Formatting to Merge Results Q118586  Footnote Moved to Next Page Q118842  How to Change the Agenda Wizard Document Formatting Q119122  Changing the Calendar Wizard Document Formatting Q119628  Changing the Memo Wizard Document Formatting

Q119867  Form Field Duplicated When Form Is Protected After Revisions Q119869  Print Preview Changes How It Displays Pages Q119943  Actions that Invoke Repagination Q119947  Merged Document Does Not Start Each Merged Record on Page 1 Q120083  Information: How to Create Legal Page Numbering

Q120087  Long Index Entries with Tabs and Columns Don't Wrap Q120106  Background Repagination Can't Be Turned Off in Word Q120109  Merged Documents Do Not Start on a New Page Q120279  Formatting a Combination of 5- and 9-Digit ZIP Codes Q120572  Using MS PowerPoint to Save Word Drawing Objects as WMFs

Q120778  Creating Foldover Booklets in Word for Windows Q120917  Cannot Create Hanging Indent in Multilevel Numbered List Q121919  Compare Versions Doesn't Mark Formatting/Drawing Layer Changes Q122435  Continuous Section Break Splits Keep With Next Paragraphs Q122450  Address Position Not Retained on Mail Merge Envelopes

Q122567  Default Font Not Shown in the Envelopes And Labels Dialog Box Q122706  Table of Contents Shows Wrong Formatting Q123210  Word Starts Slowly When Using a Network Printer Driver Q123299  Suppress Endnotes Option Unavailable Without Section Endnotes Q123302  How to Reset Character and Style Formatting in Word

Q123307  Avery Label 4145 Does Not Print Correctly Q123312  How to Add a Graphic or Logo to Every Label on a Page Q124196  WD: Converted Word 5.x Document May Not Print Q125299  Ami Pro 3.x Converter Limitations

Q125935  Unusual or Unexpected Line Spacing Between Paragraphs Q126255  Calculation Form Field Returns $ 0 Q126926  How to Simulate WordPerfect's Flush Right Command in Word Q128051  Internet Assistant: Definition DFN Style Not Widely Supported Q130042  OFF: Problems with Page Numbering When Printing from Binder

Q131874  Information in Files Of Type Box Not Updated as Expected Q132214  WordBasic Err=582 Unable to Load Specified Library Q133043  How to Prevent Highlighting from Printing Q133044  Can't Include Highlighting as Part of Style Q134901  How to Modify the Layout of an Address Book Entry

Q135079  Document Loses Formatting When Opened or Pasted to WordPad Q135293  Word 7.0: What is the Tab as Indent Feature? Q135569  PCL Escape Codes to Use with the PRINT Field Q136067  Part of Table Missing; Table Prints Over Text Q137386  Continuous Section Break in AutoText Changes to New Page Break

Q137667  IA: Document Views with HTML Tags Displayed Q138273  How to Extend Form Field Underlines to a Fixed Point Q139493  How to Use the Highlighter in Word for Windows 95 Q139773  Can't Underline Equation Field That Falls Below Text Baseline Q139792  WD: How to Convert Between Lotus Word Pro 96 and Word

Q140344  How to Convert Data in One Column to a Table for Merging Q141216  Blank Lines Appear Between Rows in Table Q141874  Some Contact List Fields Not Available to Word Q141993  How to Use Section Breaks in Microsoft Word Q142099  How to Change Default Tabs Stops Globally in Microsoft Word

Q142100  How to Create an Exclude Dictionary in Word Q142459  How to Build a Table of Contents Using Custom Styles Q143265  Underlined Bullet Doesn't Show Underline At 115% Zoom Q143265  Underlined Bullet Doesn't Show Underline At 115% Zoom Q144608  Error Message In Place of BARCODE Field

Q145149  How to Create Ruling Lines or Blank Underlines in Word Q145211  Strikethrough Text Not Removed When Accepting Revisions Q146014  Equation Brackets Broken When Formatted with Italics Q146645  Page Setup Not Available on the File Menu

Q147252  Text Formatted for Bold and Italic Prints Only in Italic Q149944  How to Create an F4/F7 Hanging Indent Paragraph in Word Q153360  HTML Document Displays Tags When Opened Q154306  Embedded PowerPoint Object Border Thin When Printed from Word Q154897  How to Insert a File and Retain Its Margins

Q155312  How to Convert Multiple White Space Characters to Tabs Q155426  Tabs in Tables Lost When Saving As Text With Layout Q155774  Framed Objects Positioned Incorrectly in Online Layout View Q155778  Next Page Button Closes Header or Footer View Q155899  Merged Document Based on Elegant Template Includes Header

Q155950  Document Map Width Not Retained Q155982  Hyperlink Style Format Is Not Retained After Merge Q156004  Some Paragraph Border Styles Are Not Transparent Q156573  WD97: How to Recover Text from Any File Q157084  Word 97: Text Converters Installed in a Typical Setup

Q157098  General Information About Page Borders in Word 97 Q157122  Double Buttons Creating New Template Based on Blank Web Page Q157138  Word 97: Outline Numbering Is Not Reapplied Q157227  Page Border Doesn't Show When Inserted in Normal Outline View Q157295  Can't Redefine Normal Style from Style Box

Q157299  Where to Find Word 6.x or 7.x Commands and Features in Word 97 Q157356  Word 97: Online Layout View Does Not Show Negative Indent Q157381  Word 97: Letter Wizard Contemporary Letter Layout Is Incorrect Q157403  Next Text Box Command Inconsistent In Odd/Even Headers/Footers Q157456  Word 97: Pleading Wizard Block Quotation Not Justified

Q157461  Edit Find/Replace  Malfunctions With Punctuation Q157477  Word Features Not Available During Web Authoring Q157478  What's new in Word 97 Q157548  Objects in Converted Document Don't Display in Normal View Q157613  Bullet Symbol Changes After Roundtrip Conversion

Q157667  Word 97: Float Over Text Objects Cutoff in Online Layout View Q157749  Word 97: Format Callout Dimmed After Drawing Certain Callouts Q157757  Word 97: Background Color Won't Print Q157776  Horizontal Lines Display With Different Widths Q157843  Adding AutoText to the AutoText Menu

Q157844  Format of List Style Unexpectedly Removed Q157892  Change To Return Address Font Not Saved From Envelopes Tab Q157935  Keyboard Shortcuts for Word 97 Q158054  Page Number Field Not Marked As Deleted Reinserted Q158408  Page Number Format Doesn't Carry to Other Sections

Q158467  Description of Options for Conversion Wizard Q158565  Character Formatting Functions Ignore Leading Trailing Spaces Q158625  Footnote Text Displays Prints on Top of Footer Q158641  Watermark Causes Uneven Spacing in Online Layout View Q158918  Word 97: How to Insert a Caption Next to an Equation or Object

Q159282  OFF97: Shipped Graphics Filters and Their Limitations Q159334  Word 97: Document Repaginated When You Switch to Header/Footer Q159363  Text in Text Box Missing Truncated in Online Layout View Q159758  Caption Text Shifted Right or Missing from Caption Box Q159924  Word 97: Contents of the Wdread8.txt Readme File

Q159941  General Information about Auto Features in Word 97 Q159942  General Information about Text Boxes and Frames in Word 97 Q159943  Word 97: General Information about Bullets and Numbering Q159945  Word 97: General Information About E-Mail Support Q160021  Word 97: Goback Method Switches to Another Document

Q160068  Optimizing Microsoft Word 97 Q160112  Word 97: Revision Marks Displayed/Printed in Wrong Location Q160704  Some Custom Style Formatting Retained after Style Replaced Q160842  Collapsed Outline is Displayed Expanded in Print Preview Q160988  WORD 97: How To Create Ordinal (Legal) Dates In Form Fields

Q161524  Word 97: Invalid Page Fault Modifying Numbered Style Q161525  Can't Distinguish AutoSummary Text from Highlighted Text Q161667  Tab Spacing Incorrect in Online Layout View Q161810  Font MRU List Not Retained After You Quit Word Q161817  Err Msg: Word Could Not Insert the Address

Q161976  Word 97: Reveal Formatting Help Tool Not Installed Q27784   Changing Automatic Page Number Font or Size Q49867   Word Menu Commands Unavailable If Locked for Annotations Q66036   Large Selection Blanks Ribbon and Some Dialog Box Settings

Q72064  Using the {Autonum} Field Inside a Word Table Cell Q74894  Macros to Find the ANSI Value of Characters Q75101  Excel Data Pastes into Word with Incorrect Cell Alignment Q77829  Word: Creating Special Characters with Overstrike Q78322  How to Toggle Background Pagination in Word

Q78385  SYMBOL Field Font Switches \f \s and \h in Word for Windows Q78473  Pasted or Imported Chart Does Not Display in WinWord Q78594  Envelope Command Doesn't Propose Correct Address To Q79482   WinWord: No Proofing Highlighted If Two Languages Are Selected Q83843  Adding Line Spacing Button to the Tool Bar

Q84659  WinWord: Placing the Same Page Number on Left and Right Pages Q85489  Extra Paragraph Mark Above INCLUDE Field at Top of Document Q86259  Word: Sample 'While EditFindFound' Looping Macro Q86652  Replacing Smart Quotes with Straight Quotes (and Vice Versa) Q88404  Setting Up Different First Header/Footer for Even/Odd Pages

Q88868  Cannot Print Mixed Orientations on Same Page in Duplex Mode Q90751  Modifying FileSaveAs to Use Different Default Format Q92600  How to Create Crop Marks in Microsoft Word Q93658  How to Send Printer Escape Codes from a WinWord Document Q94742  EQ Field Codes for Foreign Language Characters: Norwegian

Q94880  Cannot Insert Clipboard Contents Using ^c in Edit Replace Q95277  How to Create a Watermark in Word Q95473  Foreign Language Fonts By Linguists Software Q95474  Control Codes to Use with Search and Replace (Edit Menu)

Q96787  Cannot Change Facing Pages or Mirror Margins Option by Section Q97591  Maximum Values for Field Format Switches Q97793  Underline Formatting Does Not Appear at End of Line Q98076  Troubleshooting Guide for Unwanted Page Breaks

End of Article List Keywords         : word8 word97 kbtlc Version          : WINDOWS:97 Platform         : WINDOWS Last Reviewed: June 21, 1998