Microsoft KB Archive/907533

= Xbox 360: Two red lights flash on the Ring of Light =

Article ID: 907533

Article Last Modified on 4/25/2007

-

APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox

-



SYMPTOMS
The two left quadrants of the Ring of Light flash red on the front of the Xbox 360 console.



CAUSE
This behavior occurs when the internal temperature of the console exceeds the acceptable limits. You may think of this as too hot, overheating, and so on.



THINGS TO TRY
 Let the Xbox 360 console cool.

Note You may have to wait several hours for the console to cool enough. Do not turn on the console when the console is hot.

 Verify that the console has sufficient ventilation and that the fans are operating. For more information about ventilation, see the &quot;More Information&quot; section. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Service.



MORE INFORMATION
To try to prevent this problem, use the following precautions:
 * Do not block any ventilation openings on the Xbox 360 console.
 * Do not put the Xbox 360 console on a bed, on a sofa, on a carpet floor, or on any other soft surface that may block ventilation openings.
 * Do not put the Xbox 360 console in a confined space, such as a bookcase, a rack, or a stereo cabinet, unless the space is well-ventilated.
 * Do not put the Xbox 360 console near any heat source, such as a radiator, a heat register, a stove, or an amplifier.

Keywords: kbxboxext kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxboxconsole kbtshoot kbpubtypekc kbinfo KB907533

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.