Microsoft KB Archive/130027

Money: Not All Check Information Prints Across Page

PSS ID Number: Q130027 Article last modified on 08-19-1998

WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 5.0 for Windows 95 Microsoft Money versions 4.0 and 4.0a for Windows 95 == Microsoft Money versions 1.0, 2.0, 2.0a, 3.0, and 3.0a == 

= SYMPTOMS =

When you print checks, information only prints partially across the page. This behavior occurs if the printer is configured for printing envelopes, user defined sizes, or anything other than 8 1/2 X 11.

In Windows 95, when you try to print checks, you receive the following error message if your printer is not configured for 8 1/2-inch X 11- inch paper:

The printer appears to be set up for an incorrect check size. Would you like to continue anyway?

If you click Yes, your checks only partially print.

= CAUSE =

Money checks the Windows for printer settings when it opens a file. For example, if the printer driver paper size is set for envelope, Money only prints 4.13 inches, (the width of a standard #10 business envelope), across a page.

= RESOLUTION =

To correctly print checks, follow these steps to force Money to retrieve new printer information from Windows. Use the appropriate method for your version of Windows:

Windows 95

 * 1) Click the Start button, point to Settings, and then click Printers.
 * 2) With your right mouse button, right-click your printer. Then, click Properties on the shortcut menu.
 * 3) Click the Paper tab.
 * 4) Under Paper Size, click the Letter 8 1/2 X 11 icon. Click OK.

Windows 3.x

 * 1) Double-click the Control Panel icon, usually located in the Main program group.
 * 2) Double-click the Printers icon. Click Setup.
 * 3) The Paper Size should indicate Letter 8 1/2 X 11. If it does not, browse the available choices and select Letter 8 1/2 X 11.
 * 4) Click OK.
 * 5) Return to Microsoft Money. On the File menu, click Print Setup.
 * 6) Select Check Printing.
 * 7) Click Specific Printer. Click OK.
 * 8) Return to Print Setup.
 * 9) Select Check Printing.
 * 10) Select the Default Printer button. Click OK.

Your checks should print correctly.

= MORE INFORMATION =

For more information about changing printer driver settings, see your Windows printed documentation or online Help.

Additional query words: w_money missing text cut off wrong 97 6.0 7.0 planet ====================================================================== Keywords : kberrmsg kbinterop kbprint kbsetup kbfaq Version : WINDOWS:1.0,2.0,2.0a,3.0,3.0a,4.0,4.0a,5.0,98,99 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.