Microsoft KB Archive/833506

= Virtual PC 2004 stops responding when it starts a virtual machine =

Article ID: 833506

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Virtual PC 2004

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SYMPTOMS
When you try to start a Microsoft Virtual PC 2004 virtual machine that is running on a Microsoft Windows XP-based host operating system, Virtual PC may stop responding (hang). Virtual PC may also stop responding when you try to create a new virtual machine or a new hard-disk image.



CAUSE
This problem occurs when you run Virtual PC 2004 on a physical computer that has a Uniprocessor AMD Athlon or Intel P4 processor installed.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name 18-Dec-2003 18:20  1.0.1.582         147,192  Vmm.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbhotfixserver kbqfe kbfix kbbug KB833506

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