Microsoft KB Archive/283258

= Cannot Change Domain Password By Using RAS in Windows 2000 =

Article ID: 283258

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q283258



SYMPTOMS
When you dial into a Windows 2000 RAS server and your domain password has expired, the change password process that is used by RAS may not work, and your client computer may not be able to connect. The problem occurs when the RAS server is a member of a Microsoft Windows NT 4.0 domain or mixed-mode domain.



CAUSE
This problem may occur if the change-password requests are directed to a backup domain controller. Change-password requests in a Windows NT 4.0 domain must be directed to the primary domain controller.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



WORKAROUND
To work around this issue, make the RAS server use the primary domain controller for authentication.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For more information about how to create an LMHOSTS file, please view chapter 19 of the Microsoft Windows NT Resource Guide, Volume 1.

Additional query words: kbNetworking

Keywords: kbbug kbfix kbwin2000presp3fix kbwin2000sp3fix kbnetwork KB283258

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