Microsoft KB Archive/124379

= Err Msg: Tape Drive Has Been Detected But Driver Has Failed... =

Article ID: 124379

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q124379





SYMPTOMS
After you install the WangDAT Model 3200 tape drive and start the Windows NT Backup program (NTBACKUP.EXE), the following error message may appear:

Tape drive has been detected but the driver has failed to load or is not started.

If you select Devices in Control Panel and try to start the 4 Millimeter DAT driver, the following error message may appear:

Error 0020 Could not find device specified.



RESOLUTION
In order for the tape device to work correctly in Windows NT, dip switch 5 on Bank 1 of the tape device must be set to the Off position (disabled). This switch is reserved for the original equipment manufacturer (OEM) of the tape device and should only be enabled (On position) if specified by the OEM in the documentation. For additional information, call WangDAT Technical Support at (216) 349-3130.

The WangDAT product discussed here is manufactured by Rexon, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt tecmar

Keywords: KB124379

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