Microsoft KB Archive/273769

= FIX: SQL Server Setup may fail if you select Per Processor licensing mode =

Article ID: 273769

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft SQL Server 2000 Standard Edition

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This article was previously published under Q273769



BUG #: 235633 (SHILOH_BUGS)



SYMPTOMS
If you select the Per Processor licensing mode during a SQL Server installation, the licensing mode is incorrectly saved to the Setup.iss file as Per Seat. Furthermore, SQL Server Setup does not properly recognize the Per Processor licensing mode when you run an unattended installation.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:   Version      File name       Platform -

8.00.201    s80201i.exe     Intel NOTE: Due to file dependencies, the most recent hotfix or feature that contains the preceding files may also contain additional files.

A fix for this problem was originally released on 09/01/2000. You may encounter a problem with that version of this fix when using the Rebuildm.exe utility to rebuild the master database. If you applied the fix from 09/01/2000, Rebuildm.exe may fail with the following error:

There are no qualified maintainable instances to rebuild.

This is because the fix changed the version number to 8.00.201 in the following registry key:

HKEY_LOCAL_MACHINE\software\microsoft\mssqlserver\mssqlserver\currentversion\CurrentVersion

If you have already applied this fix and are encountering this problem with Rebuildm.exe, simply change the value of the above registry key back to 8.00.194. The problem for which the fix was created is still corrected and is not affected by this registry change.

For customers who have not applied this fix, a new release of the fix is available as of 02/18/2001 which does not change the version in the registry key.



WORKAROUND
Use the Per Seat Licensing mode instead. If you need the Per Processor licensing mode, do not use an unattended Setup to install SQL Server.



STATUS
Microsoft has confirmed this to be a problem in SQL Server 2000.



MORE INFORMATION
When SQL Server is installed, a file named Setup.iss is saved in the %systemroot% directory to record all the choices made during set up. You can customize the Setup.iss file to perform the unattended set up later in the installation.

SQL Server Setup writes PERDEVICE in the LicenseMode field (found in the [License] section) when the Setup choice was PERPROC.

Also, when SQL Server Setup processes an unattended installation by reading an .iss file, the Setup does not recognize LicenseMode=PERPROC, which then causes Setup to fail. To see the failure, review the Sqlstp.log file found in %systemroot%. When the failure occurs, the Sqlstp.log file contains an error message near the bottom similar to:

ShowDlgInstanceName: GetLastError returned: 50043

SQL Server Setup installs correctly if you choose Per Processor mode, provided that you do not run the Setup.exe program in unattended mode. However, this problem can also occur when you upgrade a stand-alone SQL Server server to a clustered SQL Server server when you select Per Processor licensing mode as part of the upgrade.

Additional query words: ShowDlgLicense returned: 50074

Keywords: kbbug kbfix kbqfe KB273769

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