Microsoft KB Archive/146191

= Access Denied Error Copying File Over RAS =

Article ID: 146191

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q146191



SYMPTOMS
When you attempt to copy a file from a Windows NT computer to a Windows for Workgroups 3.11 computer, the following error message appears in Windows for Workgroups:

Access Denied.

Make sure the disk is not full or write-protected.



CAUSE
This problem normally occurs during large file copies (approx. 200K or greater). A portion of the file is transferred over the RAS connection before the Windows for Workgroups 3.11 RAS client either terminates the session with the server or stops responding to the server. In addition, the following factors can lead to the symptom mentioned above:


 * Outdated network files on the Windows for Workgroups 3.11 RAS client.
 * Problems with the phone line, phone cable or serial cable.



RESOLUTION
To correct this problem, do one or all of the following:


 * Install the Windows for Workgroups 3.11 update files from the \CLIENTS\WFW directory on the Windows NT Server compact disc.
 * Reduce the modem speed. In Windows for Workgroups 3.11, modify the RAS PhoneBook entry. Click Modem and reduce the Initial Bps value.
 * Make sure you are using the correct serial cabling, as documented in the RAS Online Help file.
 * Make sure you are not using a 9-to-25-pin converter.
 * Contact your local telephone company to verify the quality of your phone line.
 * Some network adapters and/or drivers do not function properly in a switched network environment. A common symptom of these cards is not being able to ping over 100 bytes. Replace these adapters.

Additional query words: wfw

Keywords: kbprb KB146191

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