Microsoft KB Archive/148779

= Microsoft Knowledge Base =

Dropped Connections Using Boca Research FDV Modems
Last reviewed: October 7, 1997

Article ID: Q148779

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you are using a Boca Research FDV modem to connect to MSN, The Microsoft Network, you may experience dropped connections.

CAUSE
The driver used for this modem may be a Windows 3.1 driver.

RESOLUTION
To work around this problem, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Modems.
 * 3) Click the Boca Research FDV modem, and then click Properties.
 * 4) On the Connection tab, click Advanced.
 * 5) Click the User Error Control and Use Flow Control check boxes to clear them.
 * 6) Click OK or Close until you return to Control Panel.
 * 7) Double-click System.
 * 8) Click the Device Manager tab.
 * 9) Double-click "Ports (COM & LPT)" to expand the branch, and then double-click the port to which the modem is connected.
 * 10) Click the Port Settings tab.
 * 11) In the Flow Control box, click None.
 * 12) Click OK or Close until you return to Windows.