Microsoft KB Archive/918561

= The default signature is reset when you restart Outlook 2003 =

Article ID: 918561

Article Last Modified on 5/8/2006

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APPLIES TO


 * Microsoft Office Outlook 2003

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
You set a custom default signature in Microsoft Office Outlook 2003 during a terminal server session. After you exit and then restart Outlook, the default signature is reset.



CAUSE
This issue may occur when the FirstRun registry setting on the terminal server causes Outlook to create a new profile each time you start Outlook. Signature settings are saved in the profile. Therefore, the signature is lost each time you start Outlook and a new profile is created.

The registry setting that is associated with the issue is as follows:



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, delete the ImportPRF registry value on the terminal server computer. To do this, follow these steps:  On the terminal server computer, click Start, click Run, type regedit, and then click OK. Locate and click the following registry subkey:

 Right-click ImportPRF, and then click Delete.

Additional query words: OL2003

Keywords: kbtshoot kbprb kbexpertiseinter KB918561

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