Microsoft KB Archive/311022

= OLEXP: Unable to Send Hotmail Message from Outlook Express =

Article ID: 311022

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0

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This article was previously published under Q311022



For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you try to send a Hotmail message from Outlook Express, the following error message may appear:

The server does not support the required HTTP methods.

Account: Hotmail

Server: http://services.msn.com/svcs/hotmail/httpmail.asp

Protocol: HTTPMail

Server Response: Method Not Allowed

Port: 0

Secure(SSL): No

Error Number: 0x800CCC35

Hotmail functions normally through the Hotmail Web site.



CAUSE
This behavior can occur if you have multiple Hotmail e-mail accounts that are assigned to a single e-mail identity in Outlook Express.



WORKAROUND
To work around this behavior, create one or more new e-mail identities and verify that only one Hotmail account exists for each e-mail identity.

For additional information about how to create a new identity, click the article number below to view the article in the Microsoft Knowledge Base:

209169 How to Create and Use Identities in Outlook Express



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: oe

Keywords: kbbug kbinterop kbnetwork kbnofix KB311022

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