Microsoft KB Archive/175989

= Cannot Connect to the Internet During Internet Explorer Setup =

Article ID: 175989

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q175989



SYMPTOMS
When you try to install Internet Explorer 4.0, you may receive one or more of the following error messages:

A connection to the server could not be established.

Error: The server returned an invalid or unrecognizable response.

The program could not find the address for . The attempt to load the Web page http://www.microsoft.com failed.

After you click OK, the Internet Properties dialog box may appear.



CAUSE
This behavior can occur when you are connecting to the Internet using a SOCKS proxy server, and the proxy configuration information is not written to the registry during Setup.



RESOLUTION
To resolve this problem, follow these steps:  Click Start, point to Settings, click Control Panel, and then double- click Internet. Click the Connection tab, and then click Advanced. Type the following line in the Socks box, and then click OK

socks= :

where is the server name or address of the SOCKS proxy server and is the port number assigned to the proxy server (usually 1080). For example:

Socks=125.115.36.17:1080

 Click OK, and then click Cancel. Start Internet Explorer 4.0 Setup again.</ol>

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STATUS
Microsoft has confirmed this to be problem in Internet Explorer 4.0 and will post new information here in the Microsoft Knowledge Base as it becomes available.

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MORE INFORMATION
This behavior is known to occur with SOCKS proxy version 4 or later. SOCKS is an Internet proxy server standard. The IBM Global Network and Advantis are known to use SOCKS proxy servers.

For additional information about this issue, see the following article in the Microsoft Knowledge Base:

139546 Troubleshooting Internet Explorer and Proxy Servers

Additional query words: TCPGate2 4.00

Keywords: kberrmsg kbnetwork kbsetup KB175989

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