Microsoft KB Archive/295943

= The Users May Not Be Made Obsolete After They Are Deleted in Exchange 5.5 =

Article ID: 295943

Article Last Modified on 1/25/2006

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APPLIES TO


 * Microsoft Metadirectory Services 2.1
 * Microsoft Metadirectory Services 2.2 Service Pack 1
 * Microsoft Metadirectory Services 2.2 Service Pack 1

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This article was previously published under Q295943



SYMPTOMS
In Microsoft Metadirectory Services, when you run the Mail Application Programming Interface (MAPI) Exchange Management Agent (MA), and you click to select the Use Exchange Deltas to Update the Metadirectory check box, the deleted users may not be made obsolete. However, when the MA is run in Full mode, the deleted users are made obsolete, as expected.



CAUSE
This problem can occur if the Cdir.exe program is installed. Also, this problem only occurs if the deletion of a user is preceded by a Full discovery operation.



RESOLUTION
To resolve this problem, periodically run the MA in either Full or Delta mode to ensure that deleted users are made obsolete.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The following sequence of operations works:
 * Delta discovery
 * Delete Exchange user
 * Delta discovery

The following sequence of operations does not work:
 * Full discovery
 * Delete Exchange user
 * Delta discovery

Additional query words: mms metadirectory zoomit

Keywords: kbenv kbprb KB295943

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