Microsoft KB Archive/52199

Word: Video Problems on Monochrome Panasonic Computers

PSS ID Number: Q52199 Article last modified on 11-02-1994

4.00 5.00

MS-DOS

= SUMMARY =

Video problems have been experienced while using Microsoft Word on Panasonic FX-1650 and FX-1750 systems. The problems occur in systems using monochrome monitors in Hercules graphics mode.

Panasonic is aware of the problem and has a patch disk for Word version 4.0. The 3.5-inch disk is titled “Monochrome Patches.” This patch will not work with Word version 5.0. If you have Word version 5.0, call Panasonic at (800) 222-0584 for sales or technical information.

Caution: Do not use your original Microsoft Word Program disk with the patch program. Make a copy of your original Microsoft Word Program disk before running the patch program.

To use the patch program, insert the Monochrome Patches disk in the current disk drive. Type the program name and the location (drive/path specification) of the Word program. For example, if the Monochrome Patches disk is in drive A and you want to fix Microsoft Word version 4.0 on a disk in drive B, type the following command at the A prompt:

FXMW40 B:

You will be prompted to insert the Microsoft Word disk into drive B. If there is an error, one of the following messages may be displayed:

  “File String Does Not Match” This error will occur if the application has already been fixed or if the correct version is not found.   “File Not Found” This error will occur if the application program file is not found in the specified directory. 

Microsoft does not guarantee the functionality of this patch and is not responsible for any changes made to the software by the patch program. Any questions regarding this patch program should be directed to Panasonic at the aforementioned numbers.

KBCategory: kbother kbhw kberrmsg KBSubcategory: Additional reference words: 5.50 5.00 4.00 ============================================================================= Copyright Microsoft Corporation 1994.