Microsoft KB Archive/320469

= LINKS2001: &quot;D3D Error&quot; Error Message When You Try to Start Arnold Palmer Course Designer =

Article ID: 320469

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft Links 2001 Standard Edition

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This article was previously published under Q320469



SYMPTOMS
When you try to start Arnold Palmer Course Designer in Links, you may receive an error message similar to one of the following:

D3D Error

dderr_invalidpixelformat

-or-

D3D Error

Rendering device does not support 32-bit color depth. Try changing desktop resolution to 16-bit color depth.



CAUSE
This behavior may occur if, in Windows Control Panel, the Display setting for color depth is set too high.



RESOLUTION
To resolve this issue, follow the steps in the order given.

Reduce the Color Depth Setting to High Color (16-Bit)

 * 1) NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Settings tab, and then click High Color (16-bit) in the Color quality list.
 * 4) Click OK.
 * 5) If you are prompted to keep these settings, click Yes.

Method 2: Turn Off DirectDraw Acceleration

 * 1) Click Start, and then click Run.
 * 2) In the Open box, type dxdiag, and then click OK.
 * 3) On the Display tab, click the Disable button next to &quot;DirectDraw Acceleration: Enabled&quot;.
 * 4) Click OK, and then click Exit.

When DirectDraw has been turned off, the Arnold Palmer Course Designer will use Windows assisted DirectDraw functionality. This may cause games that require hardware DirectDraw and Direct3D functionality to stop. Restore DirectDraw functionality before you try to play Links 2001 or other games.



MORE INFORMATION
For additional information about invalidpixelformat errors when you start Arnold Palmer Course Designer, click the article number below to view the article in the Microsoft Knowledge Base:

297952 LINKS2001: Error Message: Access Violation, Unknown or Outside the Current Module

Additional query words: msgame APCD

Keywords: kberrmsg kbprb KB320469

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