Microsoft KB Archive/834546

= You receive a &quot;Cannot complete this action&quot; error message when you connect to a portal site in SharePoint Portal Server 2003 =

Article ID: 834546

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
When you connect to your Microsoft Office SharePoint Portal Server 2003 portal site, you may receive an error message that is similar to the following:

Cannot complete this action.

When you receive this error message, you must restart Microsoft Internet Information Services (IIS) before you can connect to the portal site.



CAUSE
This issue may occur if you do not have appropriate permissions to the Bin folder that contains the SharePoint Portal Server 2003 binary files. By default, the Bin folder is located in the following folder on the hard disk, where  is the drive where SharePoint Portal Server is installed:



For example, this issue may occur if the NTFS file system permissions on the Bin folder are changed and you no longer have Read & Execute permissions to the folder. In this situation, you experience the symptom that is described in the &quot;Symptoms&quot; section of this article if you are the first user to connect to the portal site and if the IIS worker process (W3wp.exe) is initialized when you connect to the portal site.



RESOLUTION
To resolve this issue, make sure that the :\Program Files\SharePoint Portal Server\Bin folder on the server is configured with the correct permissions. The following table lists the minimum permissions that must be set on the :\Program Files\SharePoint Portal Server\Bin folder:

Group or User Account       Permission -- The Administrators group    Full Control The Users group             Read & Execute The Power Users group       Modify SYSTEM                      Full Control CREATOR OWNER               Full Control



MORE INFORMATION
For more information about how to configure and how to administer SharePoint Portal Server, see the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root of the SharePoint Portal Server 2003 CD-ROM.

For more information about SharePoint Portal Server, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

Keywords: kberrmsg kbbug kbnofix kbpermissions KB834546

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