Microsoft KB Archive/218376

= OL2000: Custom Object in Meeting Request Is Not Seen When Sent as iCal =

Article ID: 218376

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218376



SYMPTOMS
After you create and send a customized meeting request form, the recipient does not see the customized form. Instead they see their default meeting request form.



CAUSE
You are sending the meeting as an iCalendar(iCal) item. The iCal format only sends the raw meeting information. It does not send form definition information.



RESOLUTION
If all recipients are using Outlook, turn off the option to send meeting requests in iCalendar format. Also, when creating the form, click to enable Send form definition with item. The default mail format must be set to Microsoft Outlook Rich Text.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
iCalendar is a proposed Internet standard for sharing scheduling information. It is designed to exchange electronic calendaring and scheduling information.

iCalendar requests are sent as attachments with an extension of .ics. Double-clicking on an iCalendar attachment opens a standard Outlook appointment.

With iCalendar, Outlook users can exchange meeting requests with users of other Personal Information Manager (PIM) software that also support iCalendar.

When customizing a meeting request, the user is not warned that the customized information will not be seen by other users.

Turn Off "Send meeting request using iCalendar by default"

 * 1) On the Tools menu, click Options.
 * 2) Click Calendar Options.
 * 3) Click to clear the check box next to Send meeting requests using iCalendar by default.
 * 4) Click OK, and OK to close all dialog boxes.

Additional query words: OFF2000 OL2K

Keywords: kbbug kbpending KB218376

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