Microsoft KB Archive/67850

ShareSpool Card Doesn’t Work with LaserJet III

PSS ID Number: Q67850 Article last modified on 11-02-1994

5.00 5.50 6.00

MS-DOS

= SUMMARY =

The ShareSpool printer-sharing card – which is designed to buffer print jobs from several workstations and feed them to laser printers, primarily HP laser printers such as the HP LaserJet Series II – causes intermittent printing when it is used with an HP LaserJet III.

= MORE INFORMATION =

ShareSpool works intermittently with the LaserJet III because of a difference in the clock speeds between the LaserJet Series II and Series III printers.

Specific printing problems include intermittent printing of monospaced fonts such as Courier, and no printing when using CGTimes or Helvetica. The print job failures do not result in error messages. The printer appears to receiving information, but nothing is printed.

Printing or copying a print file to the printer port from DOS seems to allow complete printing. Also, disconnecting the device from the printer and reconnecting the LaserJet III printer directly to the computer will resolve the problem.

ShareSpool Corporation has confirmed this to be a problem and is developing an HP LaserJet Series III compatible card. For additional information, contact your ShareSpool vendor directly.

KBCategory: kbprint KBSubcategory: Additional reference words: Proportional fonts printing share spool printer sharing ============================================================================= Copyright Microsoft Corporation 1994.