Microsoft KB Archive/838620

= You cannot use a Microsoft device to scroll in a program when you have IntelliPoint 5.0 installed =

Article ID: 838620

Article Last Modified on 10/11/2007

-

APPLIES TO


 * Microsoft Habu Laser Gaming Mouse
 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft IntelliPoint 6.1
 * Microsoft IntelliPoint 6.0
 * Microsoft IntelliPoint 5.2
 * Microsoft IntelliPoint 5.0
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft Laser Mouse 6000
 * Microsoft Wireless Optical Desktop 3000
 * Microsoft Wheel Mouse Optical
 * Microsoft Wireless Desktop
 * Microsoft Wireless IntelliMouse Explorer 2.0
 * Microsoft Wireless Laser Desktop 6000 v2.0
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop Elite
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Optical Mouse 5000
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Natural Ergonomic Desktop 7000

-





SYMPTOMS
You cannot use the Microsoft devices that are listed in the &quot;Applies To&quot; section to scroll in a program. However, you can use these devices to scroll in other programs such as Microsoft Internet Explorer.



CAUSE
This behavior occurs if one or more of the following conditions are true:
 * You have Microsoft IntelliPoint 5.0 installed. IntelliPoint 5.0 does not provide the Universal Scrolling feature that is included in some earlier Microsoft IntelliPoint versions.
 * The program does not provide native support for vertical scrolling.



STATUS
This behavior is by design.

Keywords: kbprb kbconfig KB838620

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.