Microsoft KB Archive/126345

Road Atlas for Windows: Blank Place Name Box

PSS ID Number: Q126345 Article last modified on 11-04-1996

1.06 1.10 3.00 3.02 3.03 3.04 3.05

WINDOWS

= SYMPTOMS =

When using the Diamond SpeedStar PRO video driver at high resolutions (800 x 600, 256 colors or greater), the place name may be displayed as white with no name visible in the box.

The problem may also occur when selecting the Set Via, Set Start, and Set End markers located on the Route menu.

NOTE: This does not occur in Road Atlas version 4.0.

= RESOLUTION =

Workaround 1
Install the standard VGA video driver provided with Microsoft Windows version 3.1, Window for Workgroups version 3.1 and 3.11, or install the SVGA256.DRV video display driver.

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

Workaround 2
Install the latest video display driver provided by Diamond Computer Systems, or select a lower resolution video display driver.

= MORE INFORMATION =

Steps to Reproduce Problem

 * 1) From the Edit menu, choose Go To Place or press the F7 function key.
 * 2) Type the name of a city, such as Missoula. Choose the Go To button.
 * 3) The name of the city will be missing from the Place Name dialog box.

Microsoft has confirmed this to be a problem with the SSPRO256.DRV driver version 3.1 provided by Diamond Computer Systems.

= REFERENCES =

For more information, contact Diamond Computer Systems:


 * Technical support Diamond Speedstar video cards: (408) 325-7100
 * BBS support 2400 only: (408) 325-7080
 * BBS support 9600 only: (408) 325-7175

The Diamond Computer Systems products discussed here are manufactured by Diamond Computer Systems, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kb3rdparty kbenv kbgraphic KBSubcategory:

Additional reference words: auto auto-map automap reference

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================================================================ Copyright Microsoft Corporation 1996.