Microsoft KB Archive/264338

= USB Web Cameras May Cause Hibernate to Work Improperly =

Article ID: 264338

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q264338



SYMPTOMS
Hibernate functions may not work properly with the following Universal Serial Bus (USB) Web cameras:


 * Logitech QuickCam Home
 * Philips 675/680 USB



CAUSE
The Stream.sys file does not allow a device to hibernate unless it is specified to do so in the manufacturer's Inf file.



RESOLUTION
This is a confirmed issue with the above referenced products. Please contact the product manufacturer about new Inf files for your specified device, or unplug the device and then plug it back in to regain normal operation.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: webcam

Keywords: kbhardware kbprb KB264338

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