Microsoft KB Archive/263068

= XCLN: Reply to All to a Message Sent to a Distribution List with Read Receipt Stays in Outbox Until Non-Delivery Report Message Generated =

Article ID: 263068

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q263068





SYMPTOMS
If you use the Reply to All command to reply to a message in your Sent Items folder that you originally sent to a distribution list (DL) with a read receipt, the reply message may stay in your Outbox until the reply message generates a non-delivery report (NDR) message.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time    Version      Size    File name     Platform -  5/27/99   2:12PM  08.04.00.6526        Outllib.dll   Win9x



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB263068

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