Microsoft KB Archive/78277

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Print Manager Does Not Recognize Printer in Windows 3.0

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Q78277

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a

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SYMPTOMS
When you attempt to open Print Manager, the following error message may be displayed:

There are no printers connected; run Control Panel to set up printers

CAUSE
Print Manager may not recognize a printer if it is configured on a port that is beyond the tenth listed port in the [Ports] section of the WIN.INI file.

STATUS
Microsoft has confirmed this to be a problem in Windows version 3.0. This problem was corrected and does not occur in later versions of Windows.

WORKAROUND

 * 1) Use a text editor, such as Notepad, to edit the [Ports] section of the WIN.INI file.
 * 2) Locate the current, assigned port for the active printer.
 * 3) Count the lines from the first port listing.
 * 4) If the current assigned active printer port is located below the tenth line, move it to a line that precedes the tenth listed port.

Additional query words: 3.00 3.00a

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin300 kbWin300a