Microsoft KB Archive/177637

= OFF97: Errors Quitting Office Apps with IntranetWare Network =

Article ID: 177637

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Access 97 Standard Edition

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This article was previously published under Q177637



SYMPTOMS
When you quit a Microsoft Office 97 for Windows program that runs on a Novell IntranetWare Network, you may receive the following message:

  This connection must be maintained for Novell Directory Services use on tree. It can only be removed after logging out of  Directory Services on the tree. Do you wish to log out of directory services on the tree now?

where is the name of the Novell directory tree or network database.



CAUSE
This error may occur if the following conditions are true:
 * You are using Novell IntraNetware version 4.11.

-and-


 * You are using the Novell IntraNetware client version 2.2 for Microsoft Windows 95.

-and-


 * You open a file on the network with one of the products mentioned at the beginning of this article.



RESOLUTION
To correct this problem, contact Novell to obtain an updated copy of Novellnp.dll.

For information about how to contact Novell, query in the Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



MORE INFORMATION
This network has not been tested for use with Microsoft Office 97 for Windows and is not supported.

For additional information, please see the following article in the Microsoft Knowledge Base:

160530 OFF97: Networks Supported by Microsoft Office 97

IntraNetware is manufactured by Novell Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: OFF97 internetware groupwise

Keywords: kb3rdparty kbenv kbprb KB177637

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