Microsoft KB Archive/96002

= PC DirSync: Error and Status Msgs #30 - 59 =

Article ID: 96002

Article Last Modified on 10/30/2006

-

APPLIES TO


 * Microsoft Mail for PC Networks 3.0

-



This article was previously published under Q96002



Directory Synchronization Error and Status Messages #30 - 59
On Microsoft Mail for PC Networks version 3.0 Server Disk 1, there is a file called DIRSYNC.TXT that contains the error codes used in directory synchronization (Dir-Sync) and in the IMPORT utility for Mail. The errors are logged in the DIRSYNC.LOG file. [30]   Error accessing transaction file Check to make sure the transaction files exist and/or are not corrupt. Files to check are SRVTRANS.GLB, REQTRANS.GLB, USRTRANS.GLB, NMETRANS.GLB, and GWTRANS.GLB.

[31]   Network not found Check the import file for a network name that is not defined at  this postoffice.

[32]   Postoffice not found Check the import file for a postoffice name that is not defined at  this postoffice.

[33]   Template file not found If you are running Import as a stand-alone utility, use the template file (T) code in the import file to import a new template file for the requestor. Otherwise, submit an Import request to the directory server postoffice with the Administrator program. The response to your import request will include the template file.

[34]   Template information not accessible Try the operation again. If the problem continues, check that there is still a connection to the server. If the connection to the server is still intact, check that the specified filename exists and is not locked open, preventing Import from accessing it. Contact your network vendor to determine how to find and close files that are locked open. If the specified filename is ADMIN.INF, copy backups of ADMIN.INF and ADMIN.TPL to your data files. If the specified filename is for an external postoffice, submit an Import request to your directory server postoffice. The response to your import request will include the template information.

[35]   Template memory allocation error in file Ensure that you are running Import on a computer with at least 640K of memory.

[36]   Template mismatch error in file The template information in the .INF file does not match the template prompts in the .TPL file. If changes are made in one file, they must be reflected in the other file. Change the files so that they match.

[37]   Prompt not found in template Check the import file for lines containing template information that do not have a matching prompt in the template file.

[38]   Error loading postoffice template Try the operation again. If the problem continues, check that there is still a connection to the server. If the connection to the server is still intact, run the Mail program and check an address information window for a user in the specified network and postoffice. If you cannot see any template prompts and template information then either run the import utility with a template file code (T) in the import file to import the template file of the specified postoffice, or submit an Import request to your directory server postoffice. The response to your import request will include the template file.

[39]   Error generating TID Check that the TID.GLB file exists. If it cannot be found, it must have been accidentally deleted and you should restore a back-up of  your data files. If TID.GLB exists, ensure that it is not locked open. Contact your network vendor to determine how to find and close files that are locked open.

The CONTROL.GLB file may be locked open. Contact your network vendor to determine how to find and close files that are locked open.

[40]   Possible database corruption detected In most cases, the problem in the data files is not serious enough to prevent successful processing of transactions. If this causes a  fatal error, restore a backup of your data files.

[41]   Internal sort error This is an internal error. Please notify Microsoft Product Support Services. Transactions will be processed correctly except if you are updating the Postoffice Address List with the -R command line option, which requires correct sorting in order to avoid missing aliases.

[42]   File already opened and locked The network operating system has an open file handle to this file. Close the open handle with network utility if one is available.

[43]   Gateway alias has no physical address There is no address specified for this gateway alias. Run the Administrator program and try to delete the alias. If this is not possible, either run Import as a stand-alone utility with the Replace (R) code to replace the entire list for this gateway, or  submit an Import request to your directory server postoffice. The response to your import request will include the list for this gateway.

[44]   Gateway not installed There is a directory synchronization transaction for an address type that is not recognized at the postoffice. Install the Gateway Access component for this address type before trying to process this type of transaction.

[45]   File error sorting queue Try the operation again. If the problem continues, check that there is still a connection to the server.

[46]   No fullname Check the import file for lines that are missing an alias (fullname).

[47]    Transaction has no effect Check the transaction format for errors.

[48]   Expecting physical address Check the import file for lines that are missing an address.

[49]    Fatal error creating network: During the autocreate function, the new network name could not be  created. Make sure the NETWORK.GLB and *.XTN files are not corrupt.

[50]    Fatal error creating postoffice: During the autocreate function, the new postoffice name could not be  created. Make sure the *.XTN files are not corrupt. Ensure the MBG and KEY subdirectories are not write protected.

[51]   Error creating mailbag Ensure that the computer that is running Import has at least 640K of memory. One of the data files could be locked open, so try the operation again. Also check that there is still a connection to the server. If the problem continues, use the Administrator program to  create the user.

[52]   Error accessing configuration information If this error occurs while running the Import utility, try the operation again. If the problem continues, the REQCONF.GLB may be  locked open. Contact your network vendor to determine how to find and close files that are locked open.

If this problem occurs while running the Dispatch program, try the operation again. If the problem continues, check that the MASTER.GLB file is in the GLB directory. If it is not there, it may have been accidentally deleted and you should restore a backup of your data files. If it is there, it may be locked open. Contact your network vendor to determine how to find and close files that are locked open.

[53]   Unable to read network and postoffice definitions Ensure that the computer you are running Import on has at least 640K of memory. Try the operation again. If the problem continues, MASTER.GLB or an .XTN file may be locked open. Contact your network vendor to determine how to find and close files that are locked open.

[54]   No Server name has been set The requestor administrator must specify the directory server postoffice before continuing.

[55]   Can't find Dir-Sync Server postoffice definition Ensure that the directory server postoffice has been specified at  the directory server postoffice itself and at all requestors.

[56]   Error accessing input file Try the operation again. If the problem continues, check that there is still a connection to the server.

Check for someone editing the Import utility input file (specified  with -F command line option). If the problem continues, the file may be locked open. Contact your network vendor to determine how to  find and close files that are locked open.

[57]   Error accessing output file Try the operation again. If the problem continues, check that there is still a connection to the server. If the problem continues, the Import utility output file (specified with the -F or -X command  line option) may be locked open. Contact your network vendor to  determine how to find and close files that are locked open.

[58]   Error accessing database file Ensure that there is still a connection to the server and try the operation again. If the problem continues, the specified data file may be locked open. Contact your network vendor to determine how to  find and close files that are locked open.

[59]   Error autocreating postoffice: xxxxxx Ensure that the computer running the Import utility has at least 640K of memory and that there is still a connection to the server. One of the data files may be locked open. Contact your network vendor to determine how to find and close files that are locked open. You can also create the postoffice with the Administrator program External-Admin Create command.

Additional query words: 3.00

Keywords: KB96002

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.