Microsoft KB Archive/143156

= Tape Backup Utility Reports Inaccurate Error Messages =

Article ID: 143156

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Workstation 3.51

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This article was previously published under Q143156





SYMPTOMS
When using a Compaq server or workstation configured with a 10 GB/20 GB DLT Drive in a Windows NT 3.51 environment, the tape backup utility in Administrative Tools may report an inaccurate error message similar to the following:

No tape in drive

Foreign tape

Also, when you run Ntbackup from the command line, it may cause an access violation with Dr. Watson.



RESOLUTION
To resolve this problem:


 * 1) Never start the tape backup application while the Tape In Use console light on the tape drive is flashing.
 * 2) When the green Operate Handle console light on the tape drive lights up, remove the tape and reinsert it.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: DLT prodnt

Keywords: kbenv kbhardware kbsetup KB143156

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