Microsoft KB Archive/93731

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Cannot Print from Mixed Bins to Canon LBP-8 III or IV Printer

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Q93731

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The information in this article applies to:


 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

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SUMMARY
A Word for Windows document formatted for mixed-bin printing may print from the wrong bins when you use the Canon LBP-8 III and LBP-8 IV printer driver version 3.09 (LBPIII.DRV), which is supplied with Windows version 3.1.

Specifically, if you format the first page of your document to print from the upper tray and format the second page to print from the lower tray, the first page prints correctly. The second page prints from the manual tray. On the printer LCD display, the message &quot;PF LOAD LETTER&quot; appears and the printer waits for you to insert a piece of paper. This happens regardless of the Paper Source setting in the Print Setup dialog box or Page Setup dialog box.

MORE INFORMATION
To print the first page of your document from the upper tray and subsequent pages of your document from the lower tray, use the instructions below to insert the following PRINT field at the beginning of the second page:

  {PRINT  &quot;[2q&quot;}
 * 1) At the beginning of the second page, press CTRL+F9 to create field brackets.
 * 2) Type print. Be sure to type a space after &quot;print&quot;.
 * 3) Press ALT+27 on the numeric keypad.
 * 4) Type a space, then type [2q.
 * 5) Select the field, and format the field for an internal printer font such as Courier.