Microsoft KB Archive/231250

= SMS: Trying to Delete Collection May Fail and Cause Collection Status to Remain Busy =

Article ID: 231250

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

-



This article was previously published under Q231250



SYMPTOMS
When attempting to delete a collection through the MMC Systems Management Server (SMS) Administrator Console, the collection is not successfully deleted.

The collection briefly disappears, then re-appears with a "refreshing" hourglass.

An exception dialog box appears, and the following information is displayed when you click "More Information":

_com_error exception in MMC Admin UI!

Description:   Factory Enumeration Failure HRESULT :  0xEEEE0001 File :     E:\opal\mmcadminui\Support\SMS_NMGR\NMGR_NodeData.cpp Line:      272 <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> Description:   Error enumerating (select * from SMS_CM_RES_COLL_JRE0001E) HRESULT :  0x80041001 File :     E:\opal\mmcadminui\Support\SMS_NWBM\NWBM_CWbemAsyncNodeFactory.cpp Line:      346 <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><> Description:   Collection could not be locked. Error :        WBEM_E_FAILED Operation: ExecQuery ParameterInfo: select * from SMS_CM_RES_COLL_JRE0001E Wbem error object:

instance of SMS_ExtendedStatus {   Description = "Collection could not be locked. "; ErrorCode = 3242722560; File = "E:\\opal\\sdk_provider\\nt\\smsprov\\SspCollection.cpp"; Line = 999; ObjectInfo = "JRE0001E"; Operation = "ExecQuery"; ParameterInfo = "select * from SMS_CM_RES_COLL_JRE0001E"; ProviderName = "ExtnProv"; StatusCode = 2147749889; }; Entry Point :  Result node factory error Targetted for IE 5 Setup Operation : Command Line:  D:\WINNT\System32\mmc.exe "H:\SMS\bin\i386\sms.msc" "" "" "" "" "" "" "" "" Trace :

MMF Build Info :   SMS 2.0 Beta (1239)



CAUSE
The provider fails to delete a collection if the provider is not on the Site server and there have been advertisements targeted at the collection.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodsms crash crashed gpf fatal hang hung remove

Keywords: kbbug kbfix KB231250

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.