Microsoft KB Archive/295290

= WMI SMTPEventConsumer Does Not Send E-Mail Messages =

Article ID: 295290

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Windows Management Instrumentation 1.5, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q295290



SYMPTOMS
The Windows Management Instrumentation (WMI) SMTPEventConsumer class sends an e-mail message by using SMTP each time an event is delivered to it. The SMTPEventConsumer does not work on client computers whose NetBIOS name length is MAX_COMPUTERNAME_LENGTH (15 bytes/characters).



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:   Date         Time      Version       Size     File name     Platform 19-Apr-2001 16:47:20  1.50.1657.2   155,724  Smtpcons.dll  Intel

How to Use the Hotfix Installer
NOTE: You can use this method only for Intel-based computers with Windows 2000 installed.
 * 1) Copy the Q295290.exe hotfix file to a local folder on your computer or to a share on your network.
 * 2) Run the Q295290.exe file, and then follow the directions you receive.
 * 3) Restart your computer.



WORKAROUND
Shorten the NetBIOS name of the monitoring computer to less than 15 characters.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbMgmtAdmin ESM monitoring Exchange 2000

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbsysadmin kbwin2000presp3fix kbwin2000sp3fix KB295290

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