Microsoft KB Archive/148269

= Encarta: Video Not Updated When Changing Views =

Article ID: 148269

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 95 for Macintosh
 * Microsoft Encarta Encyclopedia 96 for Macintosh

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This article was previously published under Q148269



SYMPTOMS
When you change views in Encarta for the Macintosh, from Main to Main Outline, the window may not update correctly. The image may double or truncate.



CAUSE
When changing views, Encarta does not update the location of the video properly to reflect the new position of items in the window. As a result, the video doubles or truncates.



RESOLUTION
There is no resolution to this problem.



STATUS
Microsoft has confirmed this to be a problem in the Encarta 1995 and Encarta Encyclopedia 1996 editions for the Macintosh.

This problem has been corrected in the Encarta Encyclopedia for the Macintosh 1997 edition.

Additional query words: 1995 1996 multi media multimedia multi- mmtitles kbmm refresh pic bad incorrect duplicated duplicate ghost lines images pictures movie movies 1997 95 96 97

Keywords: KB148269

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