Microsoft KB Archive/314154

= _Spooky.exe Causes an Error Message in Windows XP =

Article ID: 314154

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q314154



SYMPTOMS
When you try to start Projector Skeleton, you may receive the following error message:

Projector Skeleton has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information may be displayed:   App Name     App Version  Module Name  Module Version  Offset ---  _Spooky.exe  6.5.0.0      Unknown      0.0.0.0         360d6369



CAUSE
This issue may be caused if you are using the &quot;ATI 3D Rage Pro AGP 2X&quot; video adapter driver that is included with Windows XP.



RESOLUTION
To resolve this issue, contact ATI Technologies to inquire about the availability of an updated &quot;ATI 3D Rage Pro AGP 2X&quot; video adapter driver that is compatible with Windows XP. For information about how to do so, please view the following ATI Technologies Web site:

http://www.amd.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To work around this issue:  On the Windows XP Start menu, right-click the I Spy Spooky Mansion shortcut, and then click Properties. Click the Compatibility tab, click to select the Run this program in compatibility mode for check box, click Windows 98 / Windows Me, and then click OK. Test to determine if the issue still occurs. If the issue does not occur, skip the remaining steps. If the issue still occurs, continue to the next step. WARNING: Because this step includes the installation of a driver that is not designed for Windows XP, you must create a System Restore point before you try the following procedure. If you experience problems after you complete the following procedure, you can use the System Restore point to restore your computer to a previous state.

Obtain and install the &quot;ATI 3D Rage Pro AGP 2X&quot; video adapter driver that is designed for use with Microsoft Windows 2000 (version 5.0.2195.xxxx). For information about how to do so, please view the following ATI Technologies Web site:

http://www.amd.com/





MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbenv kberrmsg kbprb KB314154

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