Microsoft KB Archive/173997

= Drive Letter Not Displayed in Error Message Box =

Article ID: 173997

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q173997



SYMPTOMS
When you try to access an empty drive other than drive A on a computer with multiple removable drives, you may see the following error message:

There is no disk in the drive. Please insert a disk into drive B:

In very rare cases, this error message may display incorrectly as:

There is no disk in the drive. Please insert a disk into drive \Device\Floppy1



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: media prodnt

Keywords: kbbug kberrmsg kbfix KB173997

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