Microsoft KB Archive/301493

= Dialing: User has Moved =

PSS ID Number: 301493

Article Last Modified on 10/8/2002

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The information in this article applies to:


 * MSN Companion 2.0

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This article was previously published under Q301493



SYMPTOMS
You are an MSN Customer, you have moved, and you need to change your local access numbers.



RESOLUTION
To change local access numbers


 * 1) Turn on the MSN Companion device and click &quot;connection settings&quot;.
 * 2) The &quot;Dialup Troubleshooting Page&quot; will open. Click &quot;I heard an operator's error.&quot;
 * 3) On the new page, click &quot;I have moved to a different residence, and I need to choose new MSN access numbers.&quot;
 * 4) Select one of the following options:


 * 1) * &quot;I want to choose new MSN access numbers&quot;


 * 1) ** Type in your new home phone number. The option will dials you in and executes POP lite.
 * 2) * &quot;I want to contact Technical support&quot;


 * 1) ** Contacts technical support. Technical Support can use the dialing command to walk the customer through changing phone numbers.
 * 2) * &quot;Never mind - I want to try again without making any changes&quot;


 * 1) ** Allows you to try again without making any changes

Additional query words: kbimu; MSN Companion

Keywords: kbhowto KB301493

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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