Microsoft KB Archive/817416

= You May Not See All Counters in a CSV-Formatted Performance Log =

Article ID: 817416

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you collect the Performance Monitor log in a comma-separated value (CSV) file on a Windows 2000-based computer, you may notice that not all the counters are visible. For example, the Pages/sec counter or the Available Bytes counter under the Memory counter performance object may not be visible. This applies to all the counter performance objects that do not require instances, including the Memory object and the TCP object, for example.



CAUSE
This issue occurs when you save the performance log file in the CSV file format.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time     Version         Size      File name - 24-Apr-2003 22:22   5.0.2195.6741    151,824   Pdh.dll



WORKAROUND
To work around this issue, save your log files in the Windows Binary Performance Log (BLG) file format.

Note In Performance Monitor, the BLG option appears as just Binary File.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB817416

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