Microsoft KB Archive/938848

= Error message when you try to log on to a meeting in Live Meeting 2005: &quot;Unable to initialize console&quot; =

Article ID: 938848

Article Last Modified on 11/12/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you try to log on to a meeting in Microsoft Office Live Meeting 2005, you receive an error message that resembles the following error message:

Unable to initialize console.



CAUSE
This issue occurs if one or more of the following programs are installed on the computer or on the computer network:
 * An antivirus scanner
 * A pop-up blocker
 * A download manager
 * A software firewall

These programs may block the automatic loading of the Live Meeting native console.



RESOLUTION
To resolve this issue, use one of the following methods, as appropriate for your situation:  If you have a pop-up blocker or a download manager installed on the computer, you may have to either disable the program or remove the program. This will enable you to install the Live Meeting native console and to run the Live Meeting native console. If you have a software firewall enabled on the computer, the software firewall may prompt you with a message that resembles the following message:

Microsoft Office Live Meeting is attempting to access the Internet.

If you unintentionally click Block this application in the message, the meeting console will not be installed correctly. Additionally, you cannot join a meeting in Live Meeting 2005. To install the meeting console correctly and to be able join a meeting, click Permit this application in the message.

Note You can also click Always use this action in the message to automatically let Live Meeting access the Internet in the future. You may be able to log on to a meeting by using the Java-based meeting console. You may be able to log on to a meeting after you install the Live Meeting 2005 Windows-based Meeting Console Standalone Installer. To obtain the Live Meeting 2005 Windows-based Meeting Console Standalone Installer, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=1218C09C-7AA3-4B3A-82B4-E7A3A40725EC&displaylang=en



Additional query words: firewall Symantec console initialize client download Internet access control block application Norton McAfee personal earth 523

Keywords: atdownload kbexpertisebeginner kbtshoot KB938848

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