Microsoft KB Archive/128176

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WD6: Internet Assistant, What Happens When Setup Is Run fro

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Q128176

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The information in this article applies to:


 * Microsoft Internet Assistant for Word, version 1.0
 * Microsoft Word for Windows, versions 6.0a, 6.0c

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SYMPTOMS
When you copy the file WORDIA.EXE to the \INTERNET subdirectory (usually C:\WINWORD\INTERNET) and run Setup from that directory, certain files are not installed, and you receive error messages once you start Internet Assistant.

CAUSE
The file WORDIA.EXE and its expanded files are in the \INTERNET directory. These files are designed to be run from a different directory.

RESOLUTION
Uninstall Internet Assistant. Move WORDIA.EXE to a new directory, for example, C:\WORDIA, run WORDIA.EXE, and run Setup again.

MORE INFORMATION
The following problems occur when WORDIA.EXE is run from the \INTERNET subdirectory:

  The following files are not installed CREATING.DOC

DEFAULT.DOC

DEFAULT.HTM

FAVORITE.DOC

IWIA.EXE

IWIA.REG

LICENSE.TXT

NAVIGAT.DOC

README.DOC

TIPS.DOC

WORDHTML.HLP The following files are installed if you install from the \INTERNET directory but, are not installed if you install from the root or \WINWORD: WORDHTML.WLL wordhtml.wll

HTML.DOT html.dot

WEBVIEW.DOT webview.dot

HTMLCONV.CNV htmlconv.cnv   You get the following error when you choose Browse Web from the File menu.

Microsoft Word Err=1078

This file could not be found. \default.doc

  You get the following error when you choose Open URL from the File menu:

Unable to Complete Download Error code: 800401f5

  You get the following error when accessing Help:

Cannot Open Help File

 Browse Web does not appear on the File menu.

These errors will occur even though setup finishes with a message indicating setup was successful.

After completing the setup Browse Web does not appear on the File menu.

After the setup is complete if you choose the Launch Word button, the following error occurs:

Word cannot open the document

(C:\msoffice\winword\internet\readme.doc.)

For additional information, refer to the Installing Internet Assistant section of READMD.DOC

Additional query words: iaword winword setup errmsg ia word6 error messages missing files

Keywords : kbsetup kbwdinternet

Issue type :

Technology :