Microsoft KB Archive/217126

= Err Msg: No PPP Control Protocols Configured =

Article ID: 217126

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q217126



SYMPTOMS
When you attempt to connect to a Remote Access Service (RAS) server from a Routing and Remote Access Service (RRAS) server using the TCP/IP protocol, you may receive the following error message:

An error occurred while connecting the interface. No PPP control protocols configured.



CAUSE
RRAS includes a RAS component that will assign IP addresses for dial-in clients. To assign those addresses, DHCP or a static address pool can be used.

If the RAS component (of RRAS) is configured to use DHCP to assign remote TCP/IP client addresses and there is no DHCP server reachable, RRAS is not able to set up a dial-up connection and will return the above error message.



RESOLUTION
To resolve this issue, in Control Panel, double-click Network and configure the RRAS properties to use a static pool of addresses, for example, address 192.168.1.224, mask 255.255.255.224.



MORE INFORMATION
For additional information, see the following article or articles in the Microsoft Knowledge Base:

122748 Err Msg: Error 720: No PPP Control Protocols Configured

152605 RAS Error 720 When Dialing Out

123298 RAS Errors 611 and 720 With PPP or SLIP

Keywords: kbenv kberrmsg kbprb KB217126

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