Microsoft KB Archive/166837

= SMS: Incorrect Remote Control Permissions Dialog Box =

Article ID: 166837

Article Last Modified on 6/14/2005

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q166837



SYMPTOMS
When a remote control session is established by a user whose user name contains a space, as in "FirstName LastName," the Remote Control Permissions dialog box on the system being remote controlled will display the either of the following:


 * Will you allow "FirstName" to LastName? -or-


 * Will you allow "FirstName" to ?? Unknown prompt from server?

The message that should be displayed is

Will you allow "FirstName LastName" to Remote Control your machine?

where "FirstName LastName" is the Windows NT User Name of the account that is attempting remote control.

A user logged on with a User Name of one word who has a Full Name of two words with a space, will also produce the same error on the client computer.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.



MORE INFORMATION
The Remote Control Permissions dialog box on the client displays correctly and completely if the Remote Controlling user's name is only one word.

Additional query words: prodsms rc

Keywords: kbbug kbnetwork kbpending kbremoteprog kbtshoot KB166837

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