Microsoft KB Archive/68258

HPPRO.PRD Prints Courier Bold on LaserJet Original

PSS ID Number: Q68258 Article last modified on 06-08-1999

WINDOWS:5.0,5.5

WINDOWS

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The information in this article applies to:


 * Microsoft Word for Windows, versions 5.0, 5.5 on the following platforms: MS-DOS ——————————————————————————-

= SYMPTOMS =

If you print to a Hewlett-Packard (HP) LaserJet Original with a ProCollection cartridge and the HPPRO.PRD printer driver, all text formatted for Courier 12 prints as bold text.

= CAUSE =

This problem occurs because the HPPRO.PRD printer driver for Word for DOS versions 5.0 and 5.5 requires a Courier symbol set that is only available in the Courier Bold font on the ProCollection cartridge.

= RESOLUTION =

This problem has been corrected with the latest release of the Microsoft Word version 5.5b Supplemental Printer Kit. To obtain pre-sales information about new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426-9400. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

http://www.microsoft.com/worldwide/default.htm

Additional query words: 5.00 5.50

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========================================================= Keywords : kbdta Version : WINDOWS:5.0,5.5 Platform : WINDOWS Issue type : kbbug ============================================================================= Copyright Microsoft Corporation 1999.