Microsoft KB Archive/935140

= Error message when you use Recovery Manager to connect to a Windows XP SP2-based computer to run a recovery job: &quot;Unable to connect to Admin share&quot; =

Article ID: 935140

Article Last Modified on 7/26/2007

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APPLIES TO


 * Winternals Recovery Manager 1.2

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SYMPTOMS
You cannot connect Winternals Recovery Manager to a computer that is running Microsoft Windows XP Service Pack 2 (SP2). The recovery jobs that you schedule to run may fail. Additionally, you may receive the following error message on the Windows XP SP2-based computer:

Unable to connect to Admin share



CAUSE
When a recovery job runs, Recover Manager depends on the File and Print Sharing Service to copy the Recovery Manager client files to the client computer. However, on a Windows XP SP2-based computer, the File and Print Sharing Service is disabled when Windows Firewall is enabled. Because the File and Print Sharing Service is disabled, this problem occurs.



RESOLUTION
To resolve this problem, enable the File and Print Sharing Service on the Windows XP SP2-based computer. To do this, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) Click Security Center, and then click Windows Firewall.
 * 3) Click the Exceptions tab.
 * 4) In the Programs and Services list, click to select the File and Print Sharing check box, and then click OK.

Additional query words: Winternals 30252 XP SP 2

Keywords: kbtshoot kbexpertiseinter KB935140

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