Microsoft KB Archive/888246

= FIX: Event ID 533 and event ID 543 are logged in the application event log, and LU 6.2 sessions do not successfully start in Host Integration Server 2004 =

Article ID: 888246

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Host Integration Server 2004 Standard Edition

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SYMPTOMS
You configure Microsoft Host Integration Server 2004 to autoactivate logical unit (LU) 6.2 sessions over a host connection by using the IP data link connection (IP-DLC) link service. When you do this, the following event messages are repeatedly logged in the application event log:

Event ID 533

Description: Locate search failed: LU not found

Sense code = 0x08400007

Origin CP name =

Origin LU name =

Destination LU name =

Cause: A network search for which this node was the originator or the network node server failed to locate the target LU. This may be caused by the target LU name being incorrect, the target system being inoperative, or by link errors in the backbone of the network. Note that this message could be logged during normal node shutdown.

Effect: Session activation will fail with the specified sense code.

Action: If the target LU name is correct, check that the system the LU is defined on is active. If the system is active, check the topology of the network (using the QUERY_NN_TOPOLOGY_* verbs) to ensure that the target system (or its network node server) is reachable from this node.

For more information, see Help and Support Center at http://support.microsoft.com.

Event ID 543

Description: Unable to identify or activate the next hop of an ISR session

Sense code = 0x08400007

FQPCID =

Primary LU name =

Secondary LU name =

BIND RU :

Cause: Unable to identify or activate the next hop of an ISR session.

Effect: ISR session activation will fail with the specified sense code.

Action: This log is preceded by other logs giving more specific reasons for the failure. Follow the actions given in those logs.

For more information, see Help and Support Center at http://support.microsoft.com.

Additionally, the LU 6.2 sessions do not successfully start when this problem occurs.



CAUSE
When you configure Host Integration Server 2004 to autoactivate LU 6.2 sessions, the Microsoft SNA Server service tries to establish these LU 6.2 sessions at startup. The SNA Server service tries to do this even if the underlying High Performance Routing (HPR) control point to control point (CP-CP) session is not established. The LU 6.2 sessions do not successfully start, and you receive the sense code 0840 0007 error message.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name ---  02-Nov-2004  19:47  6.0.1911.0    959,488  Snaipdlc.dll 02-Nov-2004 19:47  6.0.1911.0    407,552  Snaservr.exe 02-Nov-2004 19:47  6.0.1911.0  2,944,512  Trcipdlc.dll 02-Nov-2004 19:47  6.0.1911.0    847,360  Trcservr.exe Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
When a peer IP-DLC connection is in process to be established at server startup, the SNA Server service receives a DLCST STCD message. This indicates that the station is contacted. Therefore, the SNA Server service tries to send a SNASVCMG mode BIND request for all autoactivated sessions to start the sessions. A Data Link Control message trace file that is captured with the Trace Initiator program may look similar to the following trace file: DLC DLC  04160000->01020201 DLCST STCD DLC DLC   Header at address 011942E0, 0 elements DLC  17000000 00000D00 00000C00 0100B401     <................> DLC DLC  01020201->04160000 DLC DATA DLC                     DAF:01 OAF:01 ODAI:on  Exp. DLC                     BIND   RQD SC  FI BC EC DR1 DLC DLC   Header at address 01194244, 1 elements DLC  00000000 00002F00 01010000 0100C804     <....../.......H.> DLC DLC   Element at address 01B80DB8, start 10, end 128 DLC  6B800031 001307B0 B050B107 07858587      DLC  07060200 00000000 00001623 000011C1     <...........#...A> DLC   E3D9C1C9 D5F0F14B E3F1F6F1 F3F0F0F0      DLC  33000902 E2D5C1E2 E5C3D4C7 0903F000     <3...SNASVCMG..0.> DLC  00000000 00011204 C1E3D9C1 C9D5F0F1     <........ATRAIN01> DLC  4BE3F1F6 F1F3F0F0 F00A1300 2C330126      DLC  A42ACC3E 0011C1E3 D9C1C9D5 F0F14BC1     ..ATRAIN01KA> DLC  F1F6C3C9 C3E3F3                         <16CICT3         > DLC DLC  04160000->01020201 DLC DATA DLC                     DAF:01 OAF:01 ODAI:on  Exp. DLC                     BIND   -RSP SC  FI SD BC EC DR1 DLC DLC   Header at address 01194244, 1 elements DLC  04000007 00002F00 01010000 0100B401     <....../.........> DLC DLC   Element at address 01B80DB8, start 10, end 17 DLC  EF900008 40000731                       <....@..1        > Although the internal connection between the SNA Server service and the IP-DLC Advanced Peer-To-Peer Networking (APPN) service has been established, IP-DLC has not finished starting the HPR CP-CP session. Therefore, a LOCATE SEARCH command fails, and you receive the following sense code error message:

0840

Procedure Invalid for Resource: The received RU is not supported in the receiver for this type of resource (for example, (1) SETCV specifies boundary function support for a type 1 node but the capability is not supported by the receiving node, or (2) the PU receiving an EXECTEST or TESTMODE is not the primary PU for the target link.)

0007

Resource Not Found: A Delete or Find could not be satisfied because the specified entry does not exist in the receiver's directory.

Additional query words: HIS2004 HIS

Keywords: kbbug kbfix kbqfe kbhotfixserver KB888246

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