Microsoft KB Archive/137476

= NTVDM Error with Matrox Video Card =

Article ID: 137476

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q137476



SYMPTOMS
The following error message appears on your Windows NT computer using a Matrox Impression VL-bus or Matrox Impression Plus video card:

An application error has occurred.

An application error log is being generated.

NTVDM.EXE exception: access violation (0x0000005), 0x01f23a4f



RESOLUTION
Enable video shadowing in your computer's CMOS or update the driver to version 2.12 by calling Matrox technical support at 514-685-0270 or their BBS number 514-685-2630 and download the file named NT212_24.ZIP. For more information contact Matrox technical support.

The Matrox Impression video cards are manufactured by Matrox, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt

Keywords: KB137476

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