Microsoft KB Archive/93501

= Err Msg: Fatal system error 0x00000069 Phase 1... =

Article ID: 93501

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1

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This article was previously published under Q93501



SUMMARY
This article discusses possible causes of the following error message:

Fatal system error 0x00000069 Phase 1 initialization error



MORE INFORMATION
This error occurs on certain Olivetti machines if the firmware is not upgraded. All MIPS R4000PC-based machines need a CPU chip and firmware upgrade to run the July release of Windows NT. The Olivetti PWS 4000 is a MIPS R4000-based machine that has Advanced RISC Computing (ARC) firmware. Olivetti is having Bunker-Ramo upgrade its machines. To expedite an upgrade, contact Bunker-Ramo. Note: MIPS R4000SC-based machines, manufactured by MIPS, do not require this upgrade.

This error can also occur when Windows NT tries to talk to the hard drive controller.

Workarounds
The following are possible workarounds:


 * If the card allows, slow down the DMA transfer rate.
 * Make sure both ends of the SCSI bus are terminated.
 * Make sure there are no IRQ or memory-address conflicts.
 * Make sure that your card is listed in the hardware compatibility list that was provided with your release notes.
 * Make sure you are not using a faulty driver. For instance, the FD 1680 SCSI controller is supported, but there is a problem with that driver that will be fixed and posted on the WinNT forum.

Additional query words: prodnt

Keywords: kbhardware KB93501

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