Microsoft KB Archive/883529

= Removing a smart card immediately after you log off a Windows XP-based computer may cause the computer to stop responding =

Article ID: 883529

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
If you remove your smart card immediately after you log off a Microsoft Windows XP-based computer, the computer may stop responding (hang) and you cannot log back on.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
There are no prerequisites to install this hotfix.

Restart information
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create or to modify any registry keys to use the hotfix that this package contains.

Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft Windows XP Service Pack 1 (SP1)
  Date         Time   Version        Size     File name 26-Aug-2004 02:18  5.1.2600.1579  398,848  Licdll.dll 26-Aug-2004 01:47  5.1.2600.1587  483,328  Winlogon.exe

Microsoft Windows XP Service Pack 2 (SP2)
  Date         Time   Version        Size     File name 26-Aug-2004 01:46  5.1.2600.2508  502,784  Winlogon.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: windowsxp winxp

Keywords: kbqfe kbhotfixserver kbwinxpsp3fix kbwinxppresp3fix kbfix kbbug KB883529

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