Microsoft KB Archive/310487

= OL2000: Communicating with E-Mail: Part 6: Replying to Messages =

Article ID: 310487

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 2000 Service Pack 1

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This article was previously published under Q310487



SUMMARY
The information covered in this article is provided by: Microsoft Press.

This article is part 6 of a series of thirteen articles that explain how to use Outlook 2000 to communicate through e-mail. To view the other articles in this series, please see the &quot;Additional Resources&quot; section later in this article.

This information is an excerpt from the Quick Course in Microsoft Outlook 2000 book, Chapter 3: &quot;Communicating with E-Mail&quot;.



Replying to Messages
Suppose this message is from a colleague and requires a response. Follow these steps to send a reply.



The Reply button

The Reply to All buttonScanning for viruses

When you receive a message with an attachment, save the attachment in a temporary folder and scan the folder for viruses before you do anything with the file. You can't &quot;catch&quot; a virus by just looking at a file, but activating a file infected with a virus can wreak havoc. Although viruses usually do their damage via program files, new breeds of viruses attack word processor and spreadsheet files. So get in the habit of scanning all attachment files with a virus program unless you are sure the files are coming from an impeccable source.
 * 1) Click the Reply button. (To send the response to the sender of the message and to all recipients of courtesy copies, you would click the Reply To All button.) Outlook opens a Message window like this one:

Notice that the To and Subject edit boxes are already filled in. Also notice that the original message appears below the blinking insertion point. (If you prefer not to display the original message in your responses, read the tip below.) The attachment appears in chevrons to indicate that it will not be sent as part of the reply.
 * 1) Type Thanks for the letter. That should work! Then click the Send button. Back in the original Message window, Outlook has added a note that you have sent a reply to this message. No original message in replies

If you don't want Outlook to display the original message at the end of your reply, choose Options from Outlook's Tools menu and click the E-mail Options button on the Preferences tab. Click the arrow to the right of the When Replying To A Message box, select Do Not Include Original Message, and click OK twice. (Notice that you can also change the way the original message appears within a forwarded message using this dialog box.)

ADDITIONAL RESOURCES
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

307377 OL2000: Communicating with E-Mail: Part 1: Using the Inbox

310484 OL2000: Communicating with E-Mail: Part 2: Composing Messages

310485 OL2000: Communicating with E-Mail: Part 3: Addressing Messages Quickly

310486 OL2000: Communicating with E-Mail: Part 4: Attaching Files to Messages

310491 OL2000: Communicating with E-Mail: Part 5: Sending and Retrieving Messages

310488 OL2000: Communicating with E-Mail: Part 7: Forwarding Messages

310489 OL2000: Communicating with E-Mail: Part 8: Deleting Messages

307438 OL2000: Communicating with E-Mail: Part 9: Organizing Messages

310580 OL2000: Communicating with E-Mail: Part 11: Using Folders

310581 OL2000: Communicating with E-Mail: Part 12: Moving Messages

310582 OL2000: Communicating with E-Mail: Part 13: Organizing Messages with the Rules Wizard

