Microsoft KB Archive/172368

= Off97: No Buttons Appear on Shortcut Bar Under Windows NT =

Article ID: 172368

Article Last Modified on 10/28/2002

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APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q172368



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- WARNING -

THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN

CONFIRMED, EDITED OR TESTED BY MICROSOFT.USE ONLY

WITH DISCRETION.

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SYMPTOMS
After you use a roaming profile to log on to a computer, the Office Shortcut Bar fails to display buttons.



CAUSE
This problem occurs when the following conditions are true:


 * You use a roaming profile to log on to workstation running Microsoft Windows NT Workstation version 4.0.

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 * You install Microsoft Office 97 in a folder on the workstation that is different from the location in which it is installed on other workstations.

-and-
 * You use a roaming profile to log on to a different workstation running Microsoft Windows NT Workstation version 4.0.



RESOLUTION
To resolve this problem, install Office 97 in the same folder on each computer.



STATUS
This behavior is by design of Microsoft Office 97 for Windows.



MORE INFORMATION
A roaming profile contains information about a user's work environment, for example, screen colors, mouse settings, window size and position, and network and printer connections. The information in a roaming profile is available to a user who is using the profile when the user logs on to a computer provided the server is available.

Additional query words: OFF97

Keywords: kbenv kbsetup kbprb KB172368

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