Microsoft KB Archive/321150

= The SMTP Service Does Not Deliver a Message to Multiple Recipients If Error Code 552 Is Received =

Article ID: 321150

Article Last Modified on 2/22/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-



This article was previously published under Q321150



SYMPTOMS
Messages that are sent to multiple recipients by using SMTP may not be delivered to some of the recipients. If delivery to one recipient is not successful and generates error code 552, the message may not be delivered to the rest of the recipients.



CAUSE
This issue is caused by improper handling of 552 error codes.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name ---  14-Apr-2002  00:20  5.0.2195.5255  321,296  Aqueue.dll 14-Apr-2002 00:20  5.0.2195.5255   66,832  Mailmsg.dll 14-Apr-2002 00:20  5.0.2195.5255   38,160  Ntfsdrv.dll 14-Apr-2002 00:20  5.0.2195.5576  438,544  Smtpsvc.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Keywords: kbhotfixserver kbqfe kbsysadmin kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB321150

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.