Microsoft KB Archive/294830

= XADM: How to Recover Content Indexing When the Default SMTP E-mail Policy Is Changed =

Article ID: 294830

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q294830





SYMPTOMS
A scheduled Content Indexing crawl may fail on every URL in the database if an Exchange 2000 administrator changes the default SMTP e-mail address within the default recipient policy. An application log is generated that summarizes the problem: Content Indexing could not find any URLs in the old domain.

Event ID : 3036

Source : Microsoft Search

Category : Gatherer

Type : Warning

Description : The crawl seed \\.\BackOfficeStorage\servername.domain.com\Public Folders in project  cannot be accessed. Error: 80150804 – A description for this error could not be found.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



WORKAROUND
If this issue occurs, you must do one of the following two procedures:
 * Change the policy back to the original SMTP address. -or-


 * Delete, re-create, and then re-crawl all of the Content Indexes in the domain.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words: CI

Keywords: kbbug kbfix KB294830

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