Microsoft KB Archive/148814

{|
 * width="100%"|

Conflict Catcher May Disable Necessary Office Extensions

 * }

Q148814

-

The information in this article applies to:


 * Microsoft Office for the Macintosh, versions 4.2, 4.2.1, 4.2.1a, 4.2.1b

-

SUMMARY
If you are using Conflict Catcher on your Power Macintosh, you may inadvertently disable many or all of the System Extensions that are required by Microsoft Office programs and you may not be able to start the Office programs.

MORE INFORMATION
The following is a list of the extensions and control panels that Microsoft Office installs, and that Conflict Catcher "exposes." Problems may occur if some or all of these files are disabled.

  Name of file                     Kind of file        Location ---

Apple Event Manager             system extension    Extensions Microsoft Dialog Library        shared library      Extensions Microsoft Find File Library     shared library      Extensions Microsoft Mail Library          shared library      Extensions Microsoft OLE Automation        shared library      Extensions Microsoft OLE Extension         system extension    Extensions Microsoft OLE Library           shared library      Extensions Microsoft Tool Editor Library   shared library      Extensions ObjectSupportLib                shared library      Extensions Shared Code Manager             system extension    Extensions Visual Basic for Applications   shared library      Extensions Microsoft Office Manager        control panel       Control Panels NOTE: The file ObjectSupportLib is installed by the System software for Macintosh System versions 7.5.2 and 7.5.3. The Setup program for Microsoft Office will only install this file if the ObjectSupportLib extension is not in the Extensions folder during the Setup process.

The following is a list of the extensions that are required to be in the Extensions folder in order for the Microsoft Office programs to start. Note that the Office programs may start, but they may not have full functionality if other extensions are missing from the Extensions folder. For example, PowerPoint will start with just the Microsoft OLE Library extension, but you may not be able to insert a ClipArt image into your PowerPoint presentation with just this one extension loaded.

  Extensions                     PowerPoint   Word   Microsoft Excel --  Apple Event Manager Microsoft Dialog Library                     x           x   Microsoft Find File Library Microsoft Mail Library Microsoft OLE Automation                                 x   Microsoft OLE Extension Microsoft OLE Library             x          x           x   Microsoft Tool Editor Library ObjectSupportLib                                         x   Shared Code Manager Visual Basic for Applications                            x   Microsoft Office Manager For additional information about required extensions, please see the following articles in the Microsoft Knowledge Base:

"Q124635 MXL5: Troubleshooting Microsoft Excel 5.0 for the Macintosh Q142097 Word Fails to Start or Produces OLE Error Message Q121453 Err Msg: Sorry, OLE Could Not Get Started" Conflict Catcher is manufactured by Casady & Greene, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

How to contact Casady & Greene:

Technical Support (408) 484-9228 (phone)

Technical Support (408) 484-9218 (fax) The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 4.20 4.21 4.21a 4.21b

Keywords : kb3rdparty kberrmsg kbole kbprint kbsetup

Issue type :

Technology :