Microsoft KB Archive/277982

= Suspend Command Exists on Start Menu Regardless of Feature Availability =

Article ID: 277982

Article Last Modified on 10/5/2005

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APPLIES TO


 * Microsoft Windows CE Platform Builder 2.12

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This article was previously published under Q277982



SYMPTOMS
The Start menu always contains the Suspend command even though a Windows CE-based device that was built with the Windows CE Platform Builder version 2.12 does not support suspend functionality.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Platform Builder version that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later.

Non-Far East Shell
  Date      Time             Size        File name      Platform ---  09/20/00  00:07:17         750,220     Explorer.lib   ARM720 debug 09/20/00 00:07:18         323,584     Explorer.pdb   ARM720 debug 09/20/00 00:07:17         636,128     Explorer.lib   ARM720 retail 09/20/00 00:07:17         323,584     Explorer.pdb   ARM720 retail

09/20/00 00:07:16         748,568     Explorer.lib   SA1100 debug 09/20/00 00:07:16         323,584     Explorer.pdb   SA1100 debug 09/20/00 00:07:15         634,984     Explorer.lib   SA1100 retail 09/20/00 00:07:16         323,584     Explorer.pdb   SA1100 retail

09/20/00 00:07:14         819,140     Explorer.lib   R3000 debug 09/20/00 00:07:15         331,776     Explorer.pdb   R3000 debug 09/20/00 00:07:14         722,220     Explorer.lib   R3000 retail 09/20/00 00:07:14         331,776     Explorer.pdb   R3000 retail

09/20/00 00:07:13         819,404     Explorer.lib   R4100 debug 09/20/00 00:07:13         331,776     Explorer.pdb   R4100 debug 09/20/00 00:07:12         721,496     Explorer.lib   R4100 retail 09/20/00 00:07:13         331,776     Explorer.pdb   R4100 retail

09/20/00 00:07:11         819,140     Explorer.lib   R4300 debug 09/20/00 00:07:12         331,776     Explorer.pdb   R4300 debug 09/20/00 00:07:11         721,544     Explorer.lib   R4300 retail 09/20/00 00:07:11         331,776     Explorer.pdb   R4300 retail

09/20/00 00:07:10         797,914     Explorer.lib   PPC403 debug 09/20/00 00:07:10         331,776     Explorer.pdb   PPC403 debug 09/20/00 00:07:09         671,516     Explorer.lib   PPC403 retail 09/20/00 00:07:09         331,776     Explorer.pdb   PPC403 retail

09/20/00 00:07:08         797,914     Explorer.lib   PPC821 debug 09/20/00 00:07:08         331,776     Explorer.pdb   PPC821 debug 09/20/00 00:07:07         671,516     Explorer.lib   PPC821 retail 09/20/00 00:07:08         331,776     Explorer.pdb   PPC821 retail

09/20/00 00:07:07         762,164     Explorer.lib   SH3 debug 09/20/00 00:07:07         323,584     Explorer.pdb   SH3 debug 09/20/00 00:07:06         762,522     Explorer.lib   SH3 retail 09/20/00 00:07:06         323,584     Explorer.pdb   SH3 retail

09/20/00 00:07:05         762,128     Explorer.lib   SH4 debug 09/20/00 00:07:06         323,584     Explorer.pdb   SH4 debug 09/20/00 00:07:04         762,522     Explorer.lib   SH4 retail 09/20/00 00:07:05         323,584     Explorer.pdb   SH4 retail

09/20/00 00:07:04         668,006     Explorer.lib   i486 debug 09/20/00 00:07:04         331,776     Explorer.pdb   i486 debug 09/20/00 00:07:03         571,950     Explorer.lib   i486 retail 09/20/00 00:07:03         331,776     Explorer.pdb   i486 retail

Far East Shell
  Date      Time             Size        File name      Platform ---  09/20/00  00:07:02         752,056     Explorer.lib   ARM720 debug 09/20/00 00:07:03         323,584     Explorer.pdb   ARM720 debug 09/20/00 00:07:02         637,402     Explorer.lib   ARM720 retail 09/20/00 00:07:02         323,584     Explorer.pdb   ARM720 retail

09/20/00 00:07:01         750,404     Explorer.lib   SA1100 debug 09/20/00 00:07:01         323,584     Explorer.pdb   SA1100 debug 09/20/00 00:07:00         636,258     Explorer.lib   SA1100 retail 09/20/00 00:07:01         323,584     Explorer.pdb   SA1100 retail

09/20/00 00:06:59         821,168     Explorer.lib   R3000 debug 09/20/00 00:07:00         331,776     Explorer.pdb   R3000 debug 09/20/00 00:06:59         723,546     Explorer.lib   R3000 retail 09/20/00 00:06:59         331,776     Explorer.pdb   R3000 retail

09/20/00 00:06:58         821,432     Explorer.lib   R4100 debug 09/20/00 00:06:58         331,776     Explorer.pdb   R4100 debug 09/20/00 00:06:57         722,782     Explorer.lib   R4100 retail 09/20/00 00:06:58         331,776     Explorer.pdb   R4100 retail

09/20/00 00:06:56         821,168     Explorer.lib   R4300 debug 09/20/00 00:06:57         331,776     Explorer.pdb   R4300 debug 09/20/00 00:06:56         722,830     Explorer.lib   R4300 retail 09/20/00 00:06:56         331,776     Explorer.pdb   R4300 retail

09/20/00 00:06:55         799,854     Explorer.lib   PPC403 debug 09/20/00 00:06:55         331,776     Explorer.pdb   PPC403 debug 09/20/00 00:06:54         672,832     Explorer.lib   PPC403 retail 09/20/00 00:06:55         331,776     Explorer.pdb   PPC403 retail

09/20/00 00:06:53         799,854     Explorer.lib   PPC821 debug 09/20/00 00:06:54         331,776     Explorer.pdb   PPC821 debug 09/20/00 00:06:53         672,832     Explorer.lib   PPC821 retail 09/20/00 00:06:53         331,776     Explorer.pdb   PPC821 retail

09/20/00 00:06:52         763,824     Explorer.lib   SH3 debug 09/20/00 00:06:52         323,584     Explorer.pdb   SH3 debug 09/20/00 00:06:51         763,988     Explorer.lib   SH3 retail 09/20/00 00:06:52         323,584     Explorer.pdb   SH3 retail

09/20/00 00:06:51         763,860     Explorer.lib   SH4 debug 09/20/00 00:06:51         323,584     Explorer.pdb   SH4 debug 09/20/00 00:06:50         763,952     Explorer.lib   SH4 retail 09/20/00 00:06:50         323,584     Explorer.pdb   SH4 retail

09/20/00 00:06:49         670,118     Explorer.lib   i486 debug 09/20/00 00:06:50         331,776     Explorer.pdb   i486 debug 09/20/00 00:06:49         573,298     Explorer.lib   i486 retail 09/20/00 00:06:49         331,776     Explorer.pdb   i486 retail



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To remove the suspend menu item for a Windows CE build, add the following entry to the Platform.reg file before you make the image:

; This registry setting removes Explorer suspend menu button [HKEY_LOCAL_MACHINE\Explorer] &quot;Suspend&quot;=dword:0
 * Not all of the CE platform drivers correctly support suspend.

Additional query words: pb

Keywords: kbfix kbqfe kbenv kbui kbprb KB277982

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