Microsoft KB Archive/227797

= SMS: Offline Logon Servers Continue to Show Errors in Site Status =

Article ID: 227797

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition
 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q227797



SYMPTOMS
If a domain controller is renamed or taken offline in Systems Management Server (SMS) 2.0 while it is performing as a logon point, it may continue to log numerous error messages in the Site System Status. These errors are related to the inability of the site server to communicate with the non-existent server.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To work around this problem, remove the server's machine account from the domain by using the Server Manager utility. After 7 days of not being able to contact the server, the Microsoft Windows NT Logon Server Manager component on the site server should remove all references to this computer.

In some cases, the server might retain an "SMS component server" status even though there are no site system components assigned to it. If this occurs, you may delete the server from the Site Systems folder under Site Settings in the SMS Administrator tool.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3.

Additional query words: prodsms ntlogon logon server manager

Keywords: kbqfe kbhotfixserver kbbug kbconfig kbfix kbnetwork kbsms200presp3fix KB227797

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