Microsoft KB Archive/134361

= Microsoft Knowledge Base =

Error Message: Unable to Set the Internet Phone Number...
Last reviewed: September 11, 1997

Article ID: Q134361

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you attempt to connect to The Microsoft Network, you may receive the following error message:

Unable to set the Internet phone number because of the following error: The device does not exist.

CAUSE
This message is likely to occur after you delete a modem and add a different one.

RESOLUTION
To work around this problem, follow these steps:


 * 1) Click OK in the error message box.
 * 2) If you were signing up, run Sign-up again. If you were signing in, return to the Sign-In screen.
 * 3) Click Settings.
 * 4) Click OK.

MORE INFORMATION
For information about another issue that can cause the symptoms described in this article, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q127138 TITLE    : S3 Video Driver Conflicts with COM4