Microsoft KB Archive/245257

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The information in this article applies to:


 * Microsoft Excel for the Macintosh, versions 5.0, 5.0a, used with:
 * Mac OS 9

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 * - WARNING -                          **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN      **
 * CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                 **
 * WITH DISCRETION.                                           **

SYMPTOMS
When you start Microsoft Excel, you may receive the following error message

Not enough memory.

and Microsoft Excel does not start.

In addition, the error message may not display any buttons, but if you press RETURN, the error is dismissed.

CAUSE
This problem may occur if you are using Mac OS 9.

RESOLUTION
If Excel 5.0 was functioning properly under your previous Mac OS version, and you just upgraded to Mac OS 9, the only known method for resolving this problem may be as follows:


 * 1) Reinstall Mac OS 9 to a clean System Folder.
 * 2) Restart your computer using the new System Folder, and then reinstall Excel 5.0.

If you need assistance with reinstalling your system software, please read the documentation that came with your computer or call Apple Computer, Inc.

For information about how to contact Apple Computer, Inc., click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

STATUS
This problem does not occur in Microsoft Excel 98 Macintosh Edition running under Mac OS 9.0. It also does not occur if you are using Microsoft Excel 5.0 under Mac OS 8.6 or earlier.

MORE INFORMATION
Even if you are successful in starting Excel 5.0, you may encounter stability and usability issues under Mac OS 9.

For additional information about issues with Excel 5.0 and Mac OS 9, click the article numbers below to view the articles in the Microsoft Knowledge Base:

"Q244528 MXL5: Clicking Save Does Not Save File Under Mac OS 9" "Q245248 MXL5: Worksheet Tabs Do Not Appear at Bottom of Workbook" "Q245003 OFF4: 'The Finder Needs Your Attention' Error Running Setup on Mac OS 9" The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.