Microsoft KB Archive/302427

= The Terminal Services Licensing Service Does Not Start =

Article ID: 302427

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q302427



SYMPTOMS
When you start a Windows 2000-based domain controller, the Terminal Services Licensing service may not start, and the following events may be logged in the System log:

Event Type: Error

Event Source: TermServLicensing

Event Category: None

Event ID: 44

Description:

General database error occurred, Can't initialize ESE instance - error -1811 JET_errFileNotFound, File not found.

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7024

Description:

The Terminal Services Licensing service terminated with service-specific error 31.



CAUSE
Incorrectly configured NTFS permissions for logical drives can cause problems with system services and programs. This issue can occur if an administrator modifies permissions in an attempt to strengthen the default Windows 2000 security, but does not set the proper permissions at all levels.



RESOLUTION
To resolve this issue, grant full control on the system drive to the Everyone group. You also can reset the default NTFS permissions or compare the permissions against system defaults as outlined in the following Microsoft Knowledge Base articles:

266118 How to Restore the Default NTFS Permissions for Windows 2000

244600 Default NTFS Permissions in Windows 2000

300691 HOW TO: Set Up a Windows 2000 File System for Secure Access

301195 HOW TO: Configure Security for Files and Folders on a Network

Keywords: kbenv kberrmsg kbprb KB302427

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