Microsoft KB Archive/190128

= XCLN: Messages with Attachments Sent over IMS, Attachments Move =

Article ID: 190128

Article Last Modified on 10/28/2006

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APPLIES TO

 Microsoft Exchange Server 4.0 Standard Edition Microsoft Exchange Server 5.0 Standard Edition Microsoft Exchange Client 5.5 Microsoft Exchange Client 5.0 Microsoft Outlook 97 Service Pack 1, when used with:  Microsoft Windows 95

 Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul> </li> Microsoft Outlook 97 Standard Edition, when used with:  Microsoft Windows 95</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul> </li> Microsoft Outlook 98 Standard Edition, when used with:  Microsoft Windows 95</li></ul>

<ul> <li>Microsoft Windows 98 Standard Edition</li></ul> </li></ul>

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This article was previously published under Q190128

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SYMPTOMS
When a user sends a message with an attachment embedded in the text through the Internet Mail Service (Internet Mail Connector in Exchange Server 4.0), when the message is received, the attachment moves to either the top or the bottom of the message depending on the client. In the Microsoft Outlook client, the attachment will be located at the bottom of the received message with all the text above it. When you open the same message in the Microsoft Exchange 5.0 Client, the attachment is located above the text. Moreover, when the message received in the Outlook client is printed, the attachment moves to the top of the message with the text below it.

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WORKAROUND
If the received message has an attachment, have the recipients look both at the top and the bottom of the messages for the attachments.

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STATUS
This is by design. It is the default behavior of the Microsoft Exchange and Microsoft Outlook clients for messages received through the Internet Mail Service. The only way to preserve attachment position at this time is with TNEF (Transport Neutral Encoding Format).

Keywords: kbprb KB190128

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