Microsoft KB Archive/241095

= MapPoint 2000 Err Msg: Cannot Establish DDE Communication with the Desktop =

Article ID: 241095

Article Last Modified on 9/14/2001

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APPLIES TO


 * Microsoft MapPoint 2000 Standard Edition

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This article was previously published under Q241095



SYMPTOMS
When you attempt to install Microsoft MapPoint 2000, you may receive the following error message:

Cannot establish DDE communication with the desktop



CAUSE
This behavior can occur if either of the following conditions is true when you attempt to install MapPoint 2000:
 * Control Panel is open.


 * Another program is running.



RESOLUTION
To resolve this issue, close Control Panel, quit all running programs, and then install MapPoint 2000. To do this:
 * 1) Close Control Panel.
 * 2) Press CTRL+ALT+DELETE to open the Close Program dialog box.
 * 3) Quit all programs except Explorer and Systray (which are components of Microsoft Windows). To quit a program, click the program, and then click End Task.
 * 4) Repeat steps 2-3 until you have quit all unnecessary programs that are running on your computer.
 * 5) Install MapPoint 2000.

Additional query words: multi multi-media media mm auto-map amap est2000 mp2000

Keywords: kberrmsg kbsetup kbprb KB241095

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