Microsoft KB Archive/292851

= Error message occurs when the network connection is lost in Outlook 2002 and in Outlook 2003: &quot;The page cannot be displayed&quot; =

Article ID: 292851

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q292851



SYMPTOMS
When you configure Microsoft Outlook 2002 or Microsoft Office Outlook 2003 to use an HTTP (Hotmail) account and a personal folders (.pst) file and the network cable is unplugged, the folder homepage displays the following message if you switch between the personal folders (.pst) file and the Hotmail Inbox:

The page cannot be displayed.



CAUSE
This problem occurs because the network connection is considered a persistent connection and it is not designed to be disconnected, as a general rule, so the folders and contents are not cached locally. When the HTTP Service uses a dial-up connection, this behavior does not occur because it is considered a non-persistent connection and caches the folders locally.

Additional query words: OL2002 OL2003

Keywords: kberrmsg kbnofix kbprb KB292851

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