Microsoft KB Archive/112840

= STOP Message: 0x0000000D on ACER AcerFrame 1000 (Model 1733) =

Article ID: 112840

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q112840



SYMPTOMS
When you install Windows NT on an ACER AcerFrame 1000 (Model 1733), a trap 0x0000000D may occur during setup (from floppy disk or CD-ROM).

This is not a blue screen; this happens before setup. When you attempt to boot from the floppy disk, the screen goes to the Windows NT Portable Bootloader, then the following trap error appears on a dark screen:

TRAP: 0X0000000D General Protection Fault.

TR=0028, etc. (followed by half a screen-full of hex register dump)

CR0=E0000011 CR2=00000000 CR3 = 00030000

GDT Limit = 03FF BASE = 00036000 IDT LIMIT=07FF

BASE =00036400

(and so on....)



RESOLUTION
To avoid this problem, upgrade the BIOS on your computer. For more information, call ACER technical support at (800) 637-7000.

The ACER product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt

Keywords: kbhardware kbsetup KB112840

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