Microsoft KB Archive/161644

= STOP 0x0000000A Sfmsrv.sys When Copying File to Mac Volume =

Article ID: 161644

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q161644





SYMPTOMS
After Service Pack 5 for Windows NT 3.51 or Service Pack 2 for Windows NT 4.0 is installed on a Windows NT 3.51 or 4.0 Server, and after a file is copied from a Macintosh computer to a Mac volume on that server, the following STOP error message appears on the Windows NT Server:

STOP 0x0000000A (0xfe372026,0x00000002,0x00000001,0xfe372026)

NOTE: The first and fourth parameters will always have the same value, but that value depends on where Sfmsrv.sys loads on the system.



CAUSE
A function in Services for Macintosh may be paged out of memory at the time it is called during an interrupt. Since the code cannot be paged back into memory during an interrupt, a fault occurs.



STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.51 and 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Windows NT 3.51
This hotfix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT351/hotfixes-postSP5/sfmsrv-fix

Windows NT 4.0
This hotfix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP2/sfmsrv-fix



MORE INFORMATION
An example of a situation that could cause this problem is a Windows NT Server that is hosting many Windows 95 clients and a small number of Macintosh clients. If the situation arises where the Windows 95 clients are actively using the Windows NT Server and the Macintosh clients are not, the pageable code for Services for Macintosh could be paged to disk.

Additional query words: prodnt 0xa sfm copy blue screen

Keywords: kbbug kbnetwork KB161644

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.