Microsoft KB Archive/308082

= You Cannot Use the TAB or ESC Keys to Close the Trusted Sites and Restricted Sites Dialog Boxes =

Article ID: 308082

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q308082



SYMPTOMS
In Internet Explorer, you cannot close the Trusted sites, Restricted sites, or Local intranet sites dialog boxes (on the Security tab of Internet Options, click either the Trusted sites or Restricted sites icon, click Sites or Local intranet, click Sites, and then click Advanced). Nothing happens when you press the TAB key to select OK or Cancel, nor does the ESC key close the dialog box.



CAUSE
This behavior can occur if you use certain keyboard shortcuts to remove a Web site from the Web sites list.

For example, you experience this behavior when you do the following:
 * 1) In the Trusted sites or the Restricted sites dialog box, select a Web site in the Web sites list.
 * 2) Press TAB, and then press ENTER to remove the site from the list.

If you now press TAB or ESC, nothing happens.



WORKAROUND
To work around this issue, press ALT+F4 or click OK to close the dialog box.

To avoid this problem, press ALT+R to remove the selected site from the Web sites list.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Internet Explorer keyboard shortcuts, click the article number below to view the article in the Microsoft Knowledge Base:

306832 Internet Explorer Keyboard Shortcuts

Keywords: kbbug kbnofix KB308082

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