Microsoft KB Archive/199283

= HP Fastmodem May Not Function with Windows 98 =

Article ID: 199283

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q199283



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
You may experience any of the following symptoms:
 * Your Hewlett-Packard (HP) Fastmodem does not function after you upgrade your HP Brio or other computer from Microsoft Windows 95 to Windows 98.
 * Plug and Play detects the Fastmodem, but does not install a driver.



CAUSE
This behavior may occur after you upgrade an HP Brio or other computer with an HP Fastmodem installed to Windows 98. Windows 98 does not include drivers for this modem.



RESOLUTION
To work around this issue, download and install the most current drivers for this modem.

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Additional query words: HWMODTS

Keywords: kb3rdparty kbhardware kbprb KB199283

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