Microsoft KB Archive/264857

= Error Message: An Internal Error Occurred in Phone Dialer =

Article ID: 264857

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

-



This article was previously published under Q264857



SYMPTOMS
When you view the call log in Phone Dialer, you may receive the following error message:

An internal error occurred in Phone Dialer.



CAUSE
This issue can occur if the Calllog.txt file is damaged or if the file contains invalid entries.



RESOLUTION
To resolve this issue, rename the Calllog.txt file in the Windows folder, quit Phone Dialer, and then restart Phone Dialer. When you do this, a new Calllog.txt file is created and you can view the call log without receiving the error message mentioned in the &quot;Symptoms&quot; section.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the &quot;Renaming Files&quot; topic.

Keywords: kberrmsg kbprb KB264857

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.