Microsoft KB Archive/820371

= FIX: You Cannot Connect to Some HTTPS Protocol Web Sites =

Article ID: 820371

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Encarta Reference Suite 2001

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SYMPTOMS
When you try to connect to a Web site that uses the HTTPS protocol, you receive the following error message, and you cannot access the Web site:

An error occurred in the secure channel support.



Hotfix Information
A supported hotfix is now available from Microsoft as Windows CE Specify the OS version Core OS QFE Specify the QFE number. To resolve this problem immediately, search for the keyword &quot;QFE&quot; on the following Microsoft Web site:

http://www.microsoft.com/downloads/

Prerequisites
This fix is supported only when all previously issued fixes for this product have also been installed.

Restart Requirement
After you apply this update, you must perform a clean operation and then rebuild the platform. You do not have to restart your computer after you apply this fix.

Hotfix Replacement Information
This fix does not replace any other fixes.

File Information
The English version of this package has the file attributes (or later) that are listed in the following table.   Date         Time   Version            Size    File name 19-Nov-2003 22:41  3.0.3.1119      1,055,280  Wincepb30-031119-kb820371-arm720.exe 19-Nov-2003 22:43  3.0.3.1119      1,129,008  Wincepb30-031119-kb820371-ppc403.exe 19-Nov-2003 22:43  3.0.3.1119      1,129,008  Wincepb30-031119-kb820371-ppc821.exe 19-Nov-2003 22:42  3.0.3.1119      1,092,144  Wincepb30-031119-kb820371-r3000.exe 19-Nov-2003 22:42  3.0.3.1119      1,092,144  Wincepb30-031119-kb820371-r4100.exe 19-Nov-2003 22:41  3.0.3.1119      1,026,608  Wincepb30-031119-kb820371-r4111.exe 19-Nov-2003 22:42  3.0.3.1119      1,092,144  Wincepb30-031119-kb820371-r4300.exe 19-Nov-2003 22:41  3.0.3.1119      1,051,184  Wincepb30-031119-kb820371-sa1100.exe 19-Nov-2003 22:43  3.0.3.1119      1,092,144  Wincepb30-031119-kb820371-sh3.exe 19-Nov-2003 22:43  3.0.3.1119      1,092,144  Wincepb30-031119-kb820371-sh4.exe 19-Nov-2003 22:42  3.0.3.1119      1,067,568  Wincepb30-031119-kb820371-thumb.exe 19-Nov-2003 22:41  3.0.3.1119        993,840  Wincepb30-031119-kb820371-x86.exe The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time                      Size    File name --

Path: Public\Common\Oak\Lib\ARM\ARM720\CE\Debug 07-Nov-2003 19:30                    556,474  Spbase.lib 07-Nov-2003 19:31                    556,264  Spbaseu.lib

Path: Public\Common\Oak\Lib\ARM\ARM720\CE\Retail 07-Nov-2003 19:30                    454,344  Spbase.lib 07-Nov-2003 19:30                    454,160  Spbaseu.lib

Path: Public\Common\Oak\Lib\ARM\SA1100\CE\Debug 07-Nov-2003 19:23                    555,706  Spbase.lib 07-Nov-2003 19:23                    555,496  Spbaseu.lib

Path: Public\Common\Oak\Lib\ARM\SA1100\CE\Retail 07-Nov-2003 19:22                    453,582  Spbase.lib 07-Nov-2003 19:23                    453,398  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R3000\CE\Debug 07-Nov-2003 19:25                    606,898  Spbase.lib 07-Nov-2003 19:26                    605,774  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R3000\CE\Retail 07-Nov-2003 19:25                    516,882  Spbase.lib 07-Nov-2003 19:25                    515,678  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R4100\CE\Debug 07-Nov-2003 19:26                    607,666  Spbase.lib 07-Nov-2003 19:26                    606,542  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R4100\CE\Retail 07-Nov-2003 19:26                    516,502  Spbase.lib 07-Nov-2003 19:26                    515,280  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R4111\CE\Debug 07-Nov-2003 19:27                    531,832  Spbase.lib 07-Nov-2003 19:27                    531,654  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R4111\CE\Retail 07-Nov-2003 19:27                    419,824  Spbase.lib 07-Nov-2003 19:27                    419,666  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R4300\CE\Debug 07-Nov-2003 19:28                    606,898  Spbase.lib 07-Nov-2003 19:28                    605,774  Spbaseu.lib

Path: Public\Common\Oak\Lib\MIPS\R4300\CE\Retail 07-Nov-2003 19:28                    516,576  Spbase.lib 07-Nov-2003 19:28                    515,354  Spbaseu.lib

Path: Public\Common\Oak\Lib\PPC\PPC403\CE\Debug 07-Nov-2003 19:29                    584,254  Spbase.lib 07-Nov-2003 19:29                    584,026  Spbaseu.lib

Path: Public\Common\Oak\Lib\PPC\PPC403\CE\Retail 07-Nov-2003 19:28                    470,494  Spbase.lib 07-Nov-2003 19:29                    470,316  Spbaseu.lib

Path: Public\Common\Oak\Lib\PPC\PPC821\CE\Debug 07-Nov-2003 19:29                    584,254  Spbase.lib 07-Nov-2003 19:30                    584,026  Spbaseu.lib

Path: Public\Common\Oak\Lib\PPC\PPC821\CE\Retail 07-Nov-2003 19:29                    470,494  Spbase.lib 07-Nov-2003 19:30                    470,316  Spbaseu.lib

Path: Public\Common\Oak\Lib\SHx\SH3\CE\Debug 07-Nov-2003 19:23                    559,130  Spbase.lib 07-Nov-2003 19:24                    558,664  Spbaseu.lib

Path: Public\Common\Oak\Lib\SHx\SH3\CE\Retail 07-Nov-2003 19:23                    467,646  Spbase.lib 07-Nov-2003 19:24                    467,244  Spbaseu.lib

Path: Public\Common\Oak\Lib\SHx\SH4\CE\Debug 07-Nov-2003 19:24                    558,740  Spbase.lib 07-Nov-2003 19:25                    558,272  Spbaseu.lib

Path: Public\Common\Oak\Lib\SHx\SH4\CE\Retail 07-Nov-2003 19:24                    467,012  Spbase.lib 07-Nov-2003 19:25                    466,608  Spbaseu.lib

Path: Public\Common\Oak\Lib\THUMB\ARM720\CE\Debug 07-Nov-2003 19:31                    555,332  Spbase.lib 07-Nov-2003 19:31                    555,006  Spbaseu.lib

Path: Public\Common\Oak\Lib\THUMB\ARM720\CE\Retail 07-Nov-2003 19:31                    465,320  Spbase.lib 07-Nov-2003 19:31                    465,112  Spbaseu.lib

Path: Public\Common\Oak\Lib\X86\I486\CE\Debug 07-Nov-2003 19:22                    517,030  Spbase.lib 07-Nov-2003 19:22                    516,560  Spbaseu.lib

Path: Public\Common\Oak\Lib\X86\I486\CE\Retail 07-Nov-2003 19:22                    415,788  Spbase.lib 07-Nov-2003 19:22                    415,562  Spbaseu.lib



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
This bug is known to affect connections that use Secure Sockets Layer 3.0 with Secure Hash Algorithm.For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Keywords: kbbug kbfix kbqfe KB820371

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