Microsoft KB Archive/307357

= OL2002: OAB Settings Are Not Retained When You Upgrade from Outlook 2000 =

Article ID: 307357

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q307357



SYMPTOMS
When you upgrade from Microsoft Outlook 2000 to Microsoft Outlook 2002, your settings in the Offline Address Book (OAB) in Outlook 2000 are not retained.

Furthermore, after upgrading you will note that your Offline Address Book settings will be set to download the Offline Address Book with no details.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:   Date          Time   Size       File name -  25-Apr-2002   21:24  4,016,640  OUTLOOK_Admin.msp 25-Apr-2002  20:00  2,159,184  OUTLOOK.msp 25-Apr-2002  20:47      2,873  Readme.txt After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time      Version        Size       File name -  29-Nov-2001    01:21     10.0.3527.0    47,432     Recall.dll 20-Dec-2001   18:44     10.0.3618.0    92,488     Outlmime.dll 23-Jan-2002   12:32     10.0.3716.0    342,344    Exsec32.dll 05-Feb-2002   15:14     10.0.3729.0    117,064    Outlph.dll 11-Apr-2002   14:40     10.0.4009.0    534,856    Outlcm.dll 24-Apr-2002   10:44     10.0.4016.0    6,306,120  Outllib.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Keywords: kbbug kbfix kbqfe kbofficexpsp2fix kbhotfixserver KB307357

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