Microsoft KB Archive/323707

= WebcamNow Video Broadcaster May Cause an Error Message in Windows XP =

Article ID: 323707

Article Last Modified on 6/1/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q323707



SYMPTOMS
While you are using WebcamNow Video Broadcaster by WebCamNow.com Inc., you may receive an error message that is similar to:

WebcamNow Video Broadcaster has encountered a problem and must be closed. We apologize for the inconvenience.

If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that is similar to:

App name     App version  Module name  Module version  Offset

wcn32v33.exe 1.0.0.1      Unknown      0.0.0.0         00040001



CAUSE
There are known compatibility issues with this version of WebcamNow Video Broadcaster and Windows XP.



RESOLUTION
WebcamNow.com Inc. recommends that you use WebcamNow Video Broadcaster 4 on Windows XP. As of May 29, 2002, the latest version of WebcamNow Video Broadcaster is version 4. To obtain WebcamNow Video Broadcaster updated, visit the following WebcamNow Web site:

http://www.webcamnow.com/

Click the Start Broadcasting button to install the latest version.



MORE INFORMATION
For additional information about WebcamNow.com Inc., visit the following WebcamNow Web site:

http://www.webcamnow.com/company.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact WebcamNow.com Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB323707

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