Microsoft KB Archive/836923

= You receive the 0x80070485 initialization error message while the Windows Update Web site is loading =

Article ID: 836923

Article Last Modified on 4/12/2005

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APPLIES TO

 Microsoft Windows Update, when used with:  Microsoft Windows Millennium Edition

 Microsoft Windows 98 Second Edition

 Microsoft Windows 98 Standard Edition 

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you use a computer that is running Microsoft Windows 98, Windows 98 Second Edition or Windows Millennium Edition to access the Windows Update Web site, you may receive a 0x80070485 initialization error message while the page loads.

<div class="cause_section">

CAUSE
This problem occurs because the Cabinet.dll file may be damaged or missing.

<div class="resolution_section">

RESOLUTION
To resolve this problem you must reinstall the Windows Installer. To do so, follow the steps for your operating system.

Windows Millennium Edition
<ol> Insert your Windows Millennium Edition startup disk in your floppy disk drive, and then restart your computer.

For additional information about how to make a Windows Millennium Edition startup disk, click the following article number to view the article in the Microsoft Knowledge Base:

267287 How to create a startup disk in Windows Me

</li> At the Windows Millennium Edition Startup menu, select Minimal Boot.</li> At the command prompt, type the following commands. Press ENTER after each command:

c: cd \Windows\System

del msi.dll

exit

</li> Remove the Millennium Edition startup disk from your floppy disk drive, and then restart your computer.</li></ol>

Windows 98 and Windows 98 Second Edition
<ol> Download the Instmsiw.exe file. To do so, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=cebbacd8-c094-4255-b702-de3bb768148f&DisplayLang=en

Make a note of the folder where you download this file.</li> Click Start, and then click Shut Down.</li> Click Restart in MS-DOS mode, and then click OK.</li> At the command prompt, type the following command, and then press ENTER:

cd windows\system

</li> Rename the following files by using the .old extension:  Msi.dll</li> Msiexec.exe</li> Msihnd.dll</li></ul>

To rename the files, type the following syntax, and then press ENTER:

ren. .old

</li> To start Windows, type the following command at a command prompt, and then press ENTER:

win

</li> Click Start, and then click Run.</li> Type msconfig in the Open box, and then click OK.</li> <li>In the System Configuration Utility dialog box, on the General tab, click Selective Startup, and then clear the following check boxes: <ul> <li>Process Config.sys file</li> <li>Process Autoexec.bat file</li> <li>Process Winstart.bat file</li> <li>Process System.ini file</li> <li>Process Win.ini file</li> <li>Load startup group items</li></ul>

Note One or more of these check boxes may not be available, depending on the files that are on your computer.</li> <li>Click OK, and then click Yes when you are prompted to restart your computer.</li> <li>Locate the folder where you downloaded the Instmsiw.exe.</li> <li>Double-click Instmsiw.exe, and then follow the instructions that appear on the screen.</li></ol>

Additional query words: Winupdate win98 win98se winme

Keywords: kbwindowsupdate kbprb KB836923

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