Microsoft KB Archive/130491

= Chart Redraw/Color Problems Using Diamond Stealth Video =

Article ID: 130491

Article Last Modified on 8/15/2005

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APPLIES TO


 * Microsoft Excel 95 Standard Edition

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This article was previously published under Q130491





SYMPTOMS
In Microsoft Excel, when you create a chart using the ChartWizard, the following symptoms may occur:
 * In the Doughnut sample chart that appears in the ChartWizard--Step 2 of 5 dialog box, there is a redraw problem in the center of the chart. -or-


 * When you create a 3-D chart, the chart Floor element is yellow, instead of the expected color dark gray. If you display the Format Floor dialog box (either by double-clicking the chart floor or by selecting the chart floor and clicking Selected Floor on the Format menu) the color selected for the floor element is dark gray as expected.



CAUSE
This behavior may occur if you are using the Diamond Stealth VRAM HiColor video card. This behavior has been reported to occur if you are using the S3 Inc. 911/924 video driver with the 640x480xTrue Color (16-bit) setting.

The problem does not occur using the 640x480x256 setting.



RESOLUTION
To avoid these redraw problems in Microsoft Excel, you can adjust the way that Windows uses your graphics hardware by doing the following:
 * 1) Right click the My Computer icon on the desktop.
 * 2) Click Properties.
 * 3) In the System Properties dialog box, click the Performance tab.
 * 4) Click the Graphics button.
 * 5) Adjust the Hardware Acceleration slider two notches to the left of Full (one notch to the right of None). Click OK.
 * 6) In the System Properties dialog box, click OK.



MORE INFORMATION
For more information on how to change the way Windows 95 uses the video card, please see the following article in the Microsoft Knowledge Base:

127139 Troubleshooting Video Problems in Windows 95

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: screen funny wrong incorrect XL7

Keywords: KB130491

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