Microsoft KB Archive/231571

= Err Msg: STOP 0x00000050 Occurs with HP Color LaserJet 5/5M =

Article ID: 231571

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 3
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q231571



SYMPTOMS
Computers running Windows NT with HP Color Laserjet 5/5m printer drivers installed may crash and display the following blue screen error message:

STOP 00000050 : a0cd0000 00000000 00000000 00000000

PAGE_FAULT_IN_NONPAGED_AREA

-or-

STOP 0x0000001e(0xc0000005,0xf1dc6d6f,0x00000000,0x0000004c)

KMODE_EXCEPTION_NOT_HANDLED

NOTE: Parameters may vary depending on the system configuration.



CAUSE
This problem is caused by the HP Color Laserjet printer driver's dynamic link library file, Hpc3.dll.



RESOLUTION
To resolve this problem, contact Hewlett Packard:

http://www.hp.com/support/



STATUS
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 0x00000050 0x0000001e

Keywords: kbprb KB231571

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