Microsoft KB Archive/280670

= OFFXP: Error Message When You Install from Web URL: Error 1101. Error Reading from File ... =

Article ID: 280670

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q280670





SYMPTOMS
When you are installing Office, you may receive an error message similar to the following:

Error 1101. Error reading from file:

http://server/webfolder/custom.mst. Verify that the file exists and that you can access it.

NOTE: The URL and name of the transform (.mst) in this error message vary, according to your server configuration.

If you view the contents of the Windows Installer log file for the Office installation, you find text similar to the following: MSI (c) (6F:F7): Note: 1: 1101 2: http://webserver/officexp/httptest.mst 3: 3 Error 1101. Error reading from file: http://webserver/officexp/httptest.mst. System error 3. Verify that the file exists and that you can access it. MSI (c) (6F:F7): Product: Microsoft Office XP Professional with FrontPage -- Error 1101. Error reading from file: http://webserver/officexp/httptest.mst. System error 3. Verify that the file exists and that you can access it.

Action ended 18:12:05: PublishProduct. Return value 3.



CAUSE
This problem can occur if you use a transform with the Office installation, and the transform is located on the Web server. For example, you modify the Setup.ini file to include the following line in the [MST] section:

MST1=http://server/webfolder/custom.mst

The Windows Installer does not support using transforms from Web URL locations.



RESOLUTION
To resolve this problem, move the transform to a location that is on a local network share. Then modify the Setup.ini file on the Web server, so that it references this local network location. For example, include a line similar to the following in the [MST] section of the Setup.ini file:

MST1=\\networkserver\share\custom.mst

You can also specify the transform on a command line; however, the path to the transform cannot be a Web URL. For example, you can use a command line similar to the following

\Setup.exe /Webinstall &quot;http://server/webfolder&quot; Transforms=\\networkserver\share\custom.mst;:Webtrans.mst

where  is the path to a downloaded copy of Setup.exe.

NOTE: Microsoft does not recommend that you perform an HTTP installation of Office XP from a Web server under certain scenarios. For additional information about this recommendation, click the article number below to view the article in the Microsoft Knowledge Base:

328748 OFFXP: Microsoft Does Not Recommend Installing Office XP from a Web Server



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF2002 ftp https

Keywords: kbbug kberrmsg kbpending KB280670

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