Microsoft KB Archive/129964

Bob Err Msg: HOME.EXE Caused a GPF in WD33_8.DRV

PSS ID Number: Q129964 Article last modified on 03-02-1996

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kb3rdparty Kbusage kbdisplay kberrmsg kbprb

= SYMPTOMS =

When you start Bob, the test for optimal display performance may stop responding (hang) or you may receive the following error message:

Home caused a general protection (GP) fault in module WD33_8.DRV

= RESOLUTION =

This may be caused by an outdated or incorrect Windows display driver. Use one of the following methods to solve the problem.

Method 1
Use the Super VGA 256-color display driver that shipped with Microsoft Bob, Microsoft Windows 95, or Windows for Workgroups 3.11.

-or-

Method 2
Contact Western Digital to obtain an updated version of the Windows 3.1 display driver.


 * Technical Support: (800) 832-4778
 * BBS:(714) 753-1234

= MORE INFORMATION =

The Super VGA 256-color display driver is shipped with Bob and is located in the SVGA.EXE file. SVGA.EXE is a self-extracting file and is located in the MSBOB directory. Copy the SVGA.EXE to an empty directory and run it from there to extract its contents.

For more information about changing your display drivers, see your Windows printed documentation or online Help.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kb3rdparty Kbusage kbdisplay kberrmsg kbprb KBSubcategory: B_Shell

Additional reference words: w_bob 1.00 drivers screen hangs hanging hanged crashed crash crashes freeze frozen locked locked-up lock hang hanged bombed bomb down g-p gpf tested testing tester ====================================================================== Keywords : b_shell Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.