Microsoft KB Archive/187876

= WINUP: Not Enough Free Disk Space to Install Update Components =

Article ID: 187876

Article Last Modified on 1/23/2007

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APPLIES TO

 Microsoft Windows Update, when used with:  Microsoft Internet Explorer 6.0

 Microsoft Internet Explorer 6.0

 Microsoft Internet Explorer 6.0

 Microsoft Internet Explorer 6.0</li></ul>

 Microsoft Internet Explorer 5.0</li></ul> </li></ul>

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This article was previously published under Q187876

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SYMPTOMS
When you install a desktop component, you may receive an error message stating that you do not have sufficient free disk space when using Active Setup to install Windows Update components. Setup may indicate that it must have only 3,000 kilobytes (KB) of disk space to complete an installation, but then generates an error message stating that it must have 3-4 times that space to complete the installation.

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CAUSE
This is expected behavior. During download, the desktop component files are in a compressed format (such as the .zip compressed format) and require extra space to uncompress. After the files are uncompressed into a temporary folder, the executable (.exe) files install the theme, and then the files are removed from the hard disk. After the files are removed, there is only the original figure of 3,000 KB disk space used. This process completes automatically during installation and is not visible.

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RESOLUTION
To install the component, increase the free hard disk space on your computer.

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WORKAROUND
To free disk space, use any of the following methods.

Use Disk Cleanup to Remove Files You Do Not Need

 * 1) Open My Computer.
 * 2) Right-click the disk you want to free space on, and then click Properties.
 * 3) On the General tab, click Disk Cleanup.
 * 4) Click the files you want to remove, and then click OK.

Note You can read a description of each file type in the area under the list.

Use Scandisk to Look for Errors That Take Up Disk Space
To look for errors that may be taking up disk space, start ScanDisk, click the drive that you want to check, and then click Start.

Remove a Windows Component That You No Longer Use
To remove Windows components that you no longer use, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and then click the Windows Setup tab.

If you used a CD to install Windows, you may be prompted to insert it into your computer.
 * 1) Under Components, click the component you want to add or remove.

Remove Programs That You No Longer Use
To remove programs that you do not use, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Follow the instructions on the screen.

Free Disk Space by Using Drive Converter (FAT32)
To free disk space by using Drive Converter, follow these steps:
 * 1) Click Start, point to Programs, point to Accessories, point to System Tools, and then click Drive Converter.
 * 2) Use Drive Converter to convert your hard disk to FAT32 format.

Free Disk Space Using DriveSpace 3
To free disk space by using DriveSpace 3, follow these steps:
 * 1) Open DriveSpace 3. To do so, click Start, point to Programs, point to Accessories, point to System Tools, and then click DriveSpace.
 * 2) Click the drive you want to compress.
 * 3) On the Drive menu, click Compress.
 * 4) Click Start.
 * 5) If you have not backed up your files, click Back Up Files, and then follow the instructions on the screen. When you are finished, go to step 6.
 * 6) Click Compress Now.
 * 7) If you are prompted to restart your computer, click Yes.

Back Up and Delete Files You Do Not Need
To back up and delete files that you do not need, follow these steps:
 * 1) Click Start, point to Programs, point to Accessories, point to System Tools, and then click Backup.
 * 2) When you are finished backing up your files, double-click My Computer.
 * 3) Click the file or folder you backed up.
 * 4) On the File menu, click Delete.
 * 5) Repeat steps 3 and 4 until you have deleted all the files or folders you backed up.
 * 6) Empty the Recycle Bin. To do so, right-click the Recycle Bin icon on your desktop, and then click Empty Recycle Bin.

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MORE INFORMATION
If you follow the steps in the "Workaround" section of this article but you still cannot view or download components from the Windows Update Web site, submit a Windows Update Support Request. To do so, follow these steps: <ol> Visit the following Microsoft Web site:

http://v4.windowsupdate.microsoft.com/

.</li> In the left pane under See Also, click Support Information.</li> In the right pane under Support Information, click Submit Windows Update Support Request.</li> Follow the instructions on the screen to submit your question.</li></ol>

Additional query words: winup

Keywords: kbdownload kbwindowsupdate kbprb KB187876

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