Microsoft KB Archive/264092

= Visio 2000 may stop responding when you undo manual connections in an organization chart =

Article ID: 264092

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Technical Edition

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This article was previously published under Q264092



SYMPTOMS
In Visio 2000 Standard Edition and Visio 2000 Technical Edition, when you undo manual connections in an organization chart, Visio may stop responding.



RESOLUTION
To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 Overview of the Visio 2000 Service Release 1 (SR-1) Update



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.



Steps to Reproduce the Behavior

 * 1) On the File menu, point to New, point to Organization Chart, and then click Organization Chart.
 * 2) Drag a Manager shape to the drawing page.
 * 3) Drag a Position shape to the drawing page.
 * 4) Drag the control handle of the Position shape to the Manager shape.
 * 5) On the Edit menu, click Undo Modify Control.

Note that Visio stops responding.

Additional query words: crashes fails hangs stops locks up SR1 orgchart

Keywords: kbstoprespond kborgchart kbtshoot KB264092

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