Microsoft KB Archive/299493

= Passport Manager Object Misconfigured =

Article ID: 299493

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Passport 1.3
 * Microsoft Passport 1.4

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This article was previously published under Q299493



SYMPTOMS
When you browse to a Passport site, you may receive the following error message:

Passport Manager object misconfigured



CAUSE
The error is usually caused by an incorrect registry key value, or by missing or corrupted encryption keys.



RESOLUTION
Try reloading the page once; there are occasionally lingering configuration issues that appear only the first time that a Passport Manager object is initiated on a server.

If the error appears again, check the registry key values by using the Passport Manager Administration utility and verify that all configuration values are correct. The encryption keys that you received at registration may have to be reinstalled on your Web server if you have recently reinstalled the Passport Software Development Kit (SDK).

Verify that you are following the instructions that are provided with the key installation program.

