Microsoft KB Archive/892349

= FIX: An access violation occurs in Comsvcs.dll when you run a COM+ application on a Windows 2000-based computer =

Article ID: 892349

Article Last Modified on 10/7/2005

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
When you start a Microsoft COM+ application on a Microsoft Windows 2000-based computer, an access violation may occur in Comsvcs.dll. No event is logged in Event Viewer when this problem occurs.



CAUSE
This problem occurs because Comsvcs.dll may not correctly initialize a critical section. The access violation occurs when the system tries to delete this improperly initialized critical section.



Hotfix rollup package information
This issue is fixed in the COM+ hotfix rollup package that is discussed in Microsoft Knowledge Base article 896720. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

896720 Availability of Windows 2000 Post-Service Pack 4 COM+ 1.0 Hotfix Rollup Package 33

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 hotfix rollup package that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Windows 2000 Service Pack 4 (SP4) installed to apply this hotfix.

Restart information
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version          Size       File name 08-Apr-2005 09:01  2000.2.3520.0      169,232  Catsrv.dll 08-Apr-2005 09:01  2000.2.3520.0      596,240  Catsrvut.dll 08-Apr-2005 09:01  2000.2.3520.0       97,040  Clbcatex.dll 08-Apr-2005 09:01  2000.2.3520.0      553,744  Clbcatq.dll 08-Apr-2005 09:01  2000.2.3520.0       41,744  Colbact.dll 08-Apr-2005 09:01  2000.2.3520.0      198,416  Comadmin.dll 08-Apr-2005 09:01  2000.2.3520.0       97,552  Comrepl.dll 08-Apr-2005 09:01  2000.2.3421.352    342,288  Comsetup.dll 08-Apr-2005 09:01  2000.2.3520.0    1,471,248  Comsvcs.dll 08-Apr-2005 09:01  2000.2.3520.0      625,936  Comuid.dll 06-Apr-2005 05:54                       9,884  Dtcsetup.cat 06-Apr-2005 05:54  2000.2.3520.0    1,842,656  Dtcsetup.exe 15-Nov-2001 23:27                       5,149  Empty.cat 08-Apr-2005 09:01  2000.2.3520.0      242,448  Es.dll 08-Apr-2005 09:01  2000.2.3520.0       96,016  Msdtclog.dll 08-Apr-2005 09:01  2000.2.3520.0      725,776  Msdtcprx.dll 08-Apr-2005 09:01  2000.2.3520.0    1,205,008  Msdtctm.dll 08-Apr-2005 09:01  2000.2.3520.0      153,872  Msdtcui.dll 06-Apr-2005 09:15  2000.2.3520.0      155,408  Mtstocom.exe 08-Apr-2005 09:01  2000.2.3520.0       52,496  Mtxclu.dll 08-Apr-2005 09:01  2000.2.3520.0       26,896  Mtxdm.dll 08-Apr-2005 09:01  2000.2.3520.0       35,600  Mtxlegih.dll 08-Apr-2005 09:01  2000.2.3520.0      122,640  Mtxoci.dll 08-Apr-2005 09:01  5.0.2195.7036      957,712  Ole32.dll 08-Apr-2005 09:01  5.0.2195.7009       69,392  Olecli32.dll 08-Apr-2005 09:01  5.0.2195.7035       36,624  Olecnv32.dll 08-Apr-2005 09:01  5.0.2195.7020      437,008  Rpcrt4.dll 08-Apr-2005 09:01  5.0.2195.7035      212,240  Rpcss.dll 07-Feb-2005 05:35  5.0.2195.7026    6,301,696  Sp3res.dll 25-Feb-2005 17:43  6.1.22.4            13,536  Spmsg.dll 25-Feb-2005 17:43  6.1.22.4           209,632  Spuninst.exe 08-Apr-2005 09:01  2000.2.3520.0       71,440  Stclient.dll 08-Apr-2005 09:01  2000.2.3520.0      398,608  Txfaux.dll 08-Apr-2005 09:01  2000.2.3520.0       19,216  Xolehlp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server product

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: asp hang critical section

Keywords: kbbug kbfix kbqfe kbhotfixrollup KB892349

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