Microsoft KB Archive/308552

= Picture It!: Project is blank in Print Preview and when printed =

Article ID: 308552

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Picture It! Digital Image Pro 7.0
 * Microsoft Digital Image Pro 9
 * Microsoft Digital Image Pro 10
 * Microsoft Digital Image Suite 10
 * Microsoft Digital Image Suite 9
 * Microsoft Greetings 2002 Standard Edition
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Photo 7.0 Premium Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Express 9.0
 * Microsoft Picture It! Photo Premium 9
 * Microsoft Picture It! Express 10
 * Microsoft Picture It! Premium 10
 * Microsoft Digital Image Standard 2006
 * Microsoft Digital Image Starter Edition 2006
 * Microsoft Digital Image Suite 2006

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This article was previously published under Q308552



SYMPTOMS
When you print a project, it may appear as blank in print preview or blank pages may be printed.



CAUSE
This issue may occur if both of the following conditions are true:
 * No printer is installed on the computer when you first try to print the project.
 * You install a printer while the Microsoft Picture It! or Microsoft Greetings program is running.



RESOLUTION
To resolve this issue, quit and then restart the Picture It! or Greetings program to detect the newly installed printer. If you restart the program and the issue is not resolved, quit all the programs that are running. Then, reinstall the software for your printer. You may have to contact the printer manufacturer for the most current version of the printer driver software.For information about how to contact the printer, scanner, or video adaptor manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Additional query words: pip pip2003

Keywords: kbprb KB308552

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