Microsoft KB Archive/317715

= Electronic Arts Sports FIFA 2002 Causes an Error Message in Windows XP =

Article ID: 317715

Article Last Modified on 4/18/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q317715



SYMPTOMS
When you try to start Electronic Arts Sports FIFA 2002, you may receive the following error message:

Fifa2002.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information may be listed:   App Name      App Version  Module Name  Module Version  Offset Fifa2002.exe 0.0.0.0      Unknown      0.0.0.0         00000000



CAUSE
This issue may occur because the default 3DFX Glide drivers that are used by FIFA 2002 are not compatible with Windows XP.



RESOLUTION
To resolve this issue, run the &quot;FIFA 2002 3D Setup&quot; program, and then select the device with the Direct 3D '[D3D]' suffix.



MORE INFORMATION
For additional information about Electronic Arts Sports FIFA 2002, please view the following Electronic Arts Web site:

http://www.ea.com/easports/platforms/games/fifa2002/pccd.jsp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbenv kbprb kb3rdparty kbprod2web KB317715

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