Microsoft KB Archive/122992

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WD: WordBasic Errors Creating New Document, Opening, or Saving

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Q122992

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
 * Microsoft Word for Windows 95, versions 7.0, 7.0a

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SYMPTOMS
You may receive the following error message, or other WordBasic errors, when you choose Open from the File menu, when you try to create a new document, or when you try to save a document.

WordBasic err=124

Undefined sub or function

CAUSE
This error may result when you have one of the following products installed:


 * MasterWord version 2.0
 * Woody's Office Power Pack (WOPR) version 2.0
 * Any third-party add-in product that is incompatible with Word 6.0

Method 1: Rename existing macros
Rename the FileOpen, FileSave, and FileNew macros to xFileOpen, xFileSave, and xFileNew. Once the macros are renamed, Word will return to its default functionality instead of running the macros.

NOTE: If you have further problems, you may choose to rename your Normal template. To do this, exit Word for Windows and rename the NORMAL.DOT file to NORMAL.OLD and restart Word.

Method 2: Upgrade to later version
Upgrade to a later version of MasterWord, WOPR, or other add-in product.

MORE INFORMATION
MasterWord, WOPR, and other third party add-in products may replace Word's built-in commands (FileOpen, FileNew, and FileSave, for example) with macros. These macros are stored in your Normal template. When you upgrade from Word 2.0 to Word 6.0, your original Normal template is preserved. If you open the Normal template and save it, many of the macros will be converted. However, others are not converted, and as a result you will receive one or more WordBasic errors. For additional information on WordBasic commands that have changed between the two versions of Word, please see the following article in the Microsoft Knowledge Base:

"Q107791 WinWord 2.0 vs. 6.0: Changed or Deleted WordBasic Commands" For information about MasterWord, contact Alki Software Corporation:

Alki Software Corporation

300 Queen Anne Ave. N., Suite 410

Seattle, WA 98109

Phone: (206) 286-2600

Fax: (206) 286-2785

Support: (206) 286-2780

Orders: (800) NOW-WORD (669-9673)

Internet Web Page: http://www.alki.com For information about WOPR, contact Pinecliffe International:

Pinecliffe International

Advanced Support Group

11900 Grant Place

Des Peres, Missouri 63131

(314) 965-5630

(800) 659-4696 The third-party products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: WOPR Masterword Basic Error wordbasic Woody's Office Power Pack

Keywords : kbother kbofficeprog

Issue type :

Technology :