Microsoft KB Archive/912265

= You cannot open an Outlook folder from a sharing invitation that you receive from another Outlook user =

Article ID: 912265

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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SYMPTOMS
Consider the following scenario. You use Microsoft Outlook with a Microsoft Exchange Server account. A user who also uses Outlook with an Exchange Server account shares an Outlook folder to you. The user sends you a sharing invitation that contains a message that resembles the following:

( @ .com) has invited you to view his or her Microsoft Exchange Contacts. For instructions on how to view shared folders on Exchange, see the following article:

http://go.microsoft.com/fwlink/?LinkId=57561

When you view the sharing invitation, you notice that it does not have an option that enables you to access the Outlook folder. Therefore, you cannot open the Outlook folder that the user shared to you.



CAUSE
This behavior occurs if the following conditions are true:
 * The sender of the sharing invitation is running Microsoft Office Outlook 2007.
 * The recipient of the sharing invitation is running a version of Outlook that is earlier than Outlook 2007.



WORKAROUND
To work around this behavior, use one of the following methods to open the Outlook 2007 folder that the user shared to you.

Note The method that you use depends on the type of Outlook folder that the user shared to you. The following methods are listed according to the type of folder.

Open default Outlook folders
Default Outlook folders are listed as follows:
 * Calendar
 * Contacts
 * Inbox
 * Journal
 * Notes
 * Tasks

You can open a default Outlook folder if you have sufficient permissions. If the user shared a default Outlook folder to you, the words &quot;Microsoft Exchange&quot; appears before the name of the folder in the sharing invitation. For example, if the user shares the Contact folder, the name of the folder appears as &quot;Microsoft Exchange Contacts&quot; in the sharing invitation.

To open a default Outlook folder that a user shared to you, follow these steps:
 * 1) In the sharing invitation, note the name of the Outlook folder that the user shared to you.
 * 2) On the File menu, point to Open, and then click Other User’s Folder.
 * 3) In the Open Other User’s Folder dialog box, type the name of the user who owns the folder in the Name box, click folder in the Folder type box, and then click OK.

Open nondefault Outlook folders
To open a nondefault Outlook folder that a user shared to you, follow these steps:  Ask the owner of the Outlook folder to make sure that you have at least Reviewer permissions at the mailbox level to the user's mailbox in Exchange Server. If you do not have Reviewer permissions to the user's mailbox, the owner of the folder must use the following procedure to give you Reviewer permissions.

Important The following procedure must be performed by the owner of the shared Outlook folder.  In Outlook 2007, right-click Mailbox - , and then click Change Sharing Permissions. Click the Permissions tab, and then click Add. In the Add Users dialog box, specify the user who you want to share the folder to, click Add, and then click OK. In the Name list, click the name of the user who you added, click Reviewer in the Permission Level box, and then click OK. </li> In the version of Outlook that you are running, click E-mail Accounts on the Tools menu.</li> In the E-mail Accounts dialog box, click View or change existing e-mail accounts, and then click Next.</li> Click you Exchange Server account, and then click Change.</li> Click More Settings.</li> In the Microsoft Exchange Server dialog box, click the Advanced tab, and then click Add.</li> In the Add Mailbox dialog box, type the name of the owner of the shared folder, and then click OK.</li> Click OK, click Next, and then click Finish.</li> In the navigation pane, expand Mailbox - , and then click the folder that the user shared to you.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
Sharing messages include sharing invitations and sharing requests. Sharing messages are a new feature in Outlook 2007 that makes it easy to share Outlook folders to other Exchange Server users.

The process is seamless when both the owner of the shared folder and the recipient of the sharing message use Outlook 2007. Outlook 2007 includes a unique user interface that can display sharing messages. Earlier versions of Outlook do not have this capability. Therefore, sharing messages appear as typical e-mail messages in earlier versions of Outlook.

The following steps show you how to share the default Calendar folder to another Outlook 2007 user. Additionally, the steps show you how to open a shared Calendar folder.  As the owner of the shared folder, share the Calendar folder in Outlook 2007. To do this, follow these steps.  In the navigation pane, click Calendar, and then click Share My Calendar.</li> In the To box, type the name of the recipient. The recipient is the user to whom you want to share the Calendar folder.</li> Click to select the Allow recipient to view your Calendar check box, and then click Send.</li> When you are prompted to share the Calendar folder, make sure that Reviewer permissions are set on the folder, click Yes, and then click OK.</li></ol> </li> As the recipient of the sharing invitation, open the shared Calendar folder. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>Open the sharing invitation, and then click Open this Calendar in the Open group on the Share tab.

The shared Calendar folder opens in a new Outlook window.</li> <li>Close the window, and then close the sharing invitation.</li> <li>Click Calendar in the navigation pane.

The shared Calendar folder is listed under People's Calendar.</li></ol> </li></ol>

Additional query words: wss ol2007 outlook 2007

Keywords: kbemail kbcontacts kbexpertisebeginner kbprod2web kbtshoot kbprb KB912265

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