Microsoft KB Archive/937301

= Error message when you try to run the RoundTable Manager in Communications Server 2007: &quot;RTmanage.exe- Unable to Locate Component - This application has failed to start because MSVCR71.dll was not found&quot; =

Article ID: 937301

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Office Communications Server 2007 Enterprise Edition
 * Microsoft Office Communications Server 2007 Standard Edition

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SYMPTOMS
When you try to run the RoundTable Manager in Microsoft Office Communications Server 2007, you receive the following error message:

RTmanage.exe- Unable to Locate Component - This application has failed to start because MSVCR71.dll was not found.



CAUSE
This issue occurs if the Msvcr71.dll file was installed incorrectly.



RESOLUTION
To resolve this issue, copy the Msvcr71.dll file from the Setup\i386 folder on the Communications Server 2007 installation CD to the \Program Files\Microsoft Office\Roundtable\Device Management folder on the computer.

Additional query words: OCS2007 OCS

Keywords: kbexpertiseinter kbtshoot kbprb KB937301

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