Microsoft KB Archive/115144

= Cannot Print Faxes from AWFAX Fax Viewer with the HP 1200C =

Article ID: 115144

Article Last Modified on 10/10/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q115144



SYMPTOMS
When you try to print from the Fax Viewer in Microsoft At Work PC Fax to a Hewlett-Packard DeskJet 1200C color printer, a blank sheet of paper is ejected from the printer.



CAUSE
The Hewlett-Packard DeskJet 1200C color printer driver version 2.20 does not support printing from the Fax Viewer.



RESOLUTION
Hewlett-Packard has a new printer driver (version 3.30) that allows the 1200C color printer to print from the Fax Viewer. You can obtain this new printer driver from Hewlett-Packard.



MORE INFORMATION
The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.11 print efax hp desk jet

Keywords: KB115144

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