Microsoft KB Archive/838901

= Description of the Publisher 2003 hotfix package: April 1, 2004 =

Article ID: 838901

Article Last Modified on 11/15/2007

-

APPLIES TO


 * Microsoft Office Publisher 2003

-





ARTICLE CONTENTS

 * SUMMARY
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Service pack information
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * Additional notes
 * REFERENCES



SUMMARY
This article describes the Microsoft Office Publisher 2003 issue that is fixed in the Publisher 2003 hotfix package that is dated April 1, 2004.

back to the top

Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article:  This problem may occur if the New Publication task pane is open and you do not quit Publisher 2003 before you log off or shut down Microsoft Windows. If you log off or shut down Windows while Publisher 2003 is running, you receive the following error message:

The instruction at &quot;0x31e48ae9&quot; referenced memory at &quot;0x009e06e8&quot;. The memory could not be &quot;read&quot;.

Click on OK to terminate the program



back to the top



Service pack information
This problem was first corrected in Microsoft Office 2003 Service Pack 1.

To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

back to the top

Prerequisites
There are no prerequisites for this hotfix.

back to the top

Restart information
You do not have to restart your computer after you apply this hotfix.

back to the top

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

back to the top

Registry information
You do not have to create or to modify any registry keys to activate the hotfix that is contained in this package.

back to the top

Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:   Date         Time   Version      Size       File name ---  01-Apr-2004  09:43  11.0.6204.0  2,585,320  Office2003-kb838901-glb.exe

Microsoft Windows Installer MSP file information:   Date         Time   Size       File name --  01-Apr-2004  09:29  3,585,024  Pub-fullfile-glb.msp (Full-File/Administrative) 01-Apr-2004 08:36  1,598,464  Pub-binary-glb.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:   Date         Time   Version      Size       File name ---  12-Mar-2004  15:24  11.0.6204.0  5,684,416  Mspub.exe 04-Mar-2004 15:16  11.0.6203.0    555,720  Pubconv.dll back to the top

Additional notes
 For more information about how to install this hotfix, see the Readme.txt file that the package contains. For more information about the differences between the two MSP files, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/orkXP/HA011525711033.aspx

</ul>

back to the top

<div class="references_section">