Microsoft KB Archive/318742

= OL2002 - Outlook Stops Responding When a Recurring Meeting Has a Corrupted 'First Day Of Week' Field =

Article ID: 318742

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q318742



SYMPTOMS
If you try to view a Calendar that has a corrupted First Day Of Week field in a recurring meeting, Outlook 2002 stops responding (hangs).



CAUSE
This problem occurs because of a problem in Collaboration Data Objects (CDO) that causes the corrupted data to be placed in the recurring meetings. This problem was fixed by a CDO hotfix in the following Microsoft Knowledge Base article:

281935 XADM: CDO Can Corrupt Data in Recurring Appointments

Apply the hotfix that is in the &quot;Resolution&quot; section of this article to Outlook 2002, and it masks the loop that is caused by the bad data so that you have access to the Calendar while you apply the Microsoft Exchange Server hotfix on your server. Therefore, you must apply the hotfix in this article to the Microsoft Outlook client first, and then apply the hotfix for the Exchange Server.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).



MORE INFORMATION
The hotfix for the Exchange Server that is mentioned in the &quot;Cause&quot; section of this article was rolled up in an Exchange Server hotfix that can be found in the following Microsoft Knowledge Base article:

289606 XGEN: Exchange Server 5.5 Post-SP4 CDO Fixes

Additional query words: fdow

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbhotfixserver KB318742

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