Microsoft KB Archive/321393

= &quot;A Problem Has Been Encountered While Loading the Setup Components&quot; Error Message When You Run Setup =

Article ID: 321393

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q321393



SYMPTOMS
When you try to install SharePoint Portal Server, you may receive the following error message:

A problem has been encountered while loading the Setup components.

Canceling Setup.

As a result, you cannot install SharePoint Portal Server.



CAUSE
This behavior may occur if Microsoft Visual InterDev 6.0 is installed on the computer before you try to install SharePoint Portal Server.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Remove Visual InterDev 6.0 by using the Add or Remove Programs tool in Control Panel.
 * 2) Install SharePoint Portal Server.
 * 3) Reinstall Visual InterDev 6.0.



MORE INFORMATION
For additional information about how to troubleshoot SharePoint Portal Server Setup, click the article number below to view the article in the Microsoft Knowledge Base:

290734 SPS: Setup FAQ and Troubleshooting Guide

Additional query words: SPS

Keywords: kberrmsg kbprb KB321393

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