Microsoft KB Archive/935107

= Error message on a Windows XP SP2-based computer when a defrag schedule runs: &quot;Cannot access admin share in the Defrag Manager console&quot; =

Article ID: 935107

Article Last Modified on 7/13/2007

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APPLIES TO


 * Winternals Defrag Manager 3.0
 * Winternals Defrag Manager 4.0

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SYMPTOMS
After you deploy a defrag schedule for a Windows XP SP2-based client computer by using Winternals Defrag Manager, you may receive the following error message on the Windows XP SP2-based computer:

Cannot access admin share in the Defrag Manager console.

You receive this error message when the defrag schedule runs or after it runs.



CAUSE
When a defrag schedule runs, Defrag Manager depends on the File and Print Sharing service or on the administrator share to copy the Defrag Manager client files to the client computer. However, on a Windows XP SP2-based computer, Simple File Sharing is enabled. Therefore, the File and Print Sharing Service and the administrator share are disabled, and this problem occurs.



RESOLUTION
To resolve this problem, disable Simple File Sharing. Then, enable the File and Print Sharing Service on the Windows XP SP2-based computer.

To disable Simple File Sharing, follow these steps:
 * 1) On the desktop, double-click My Computer.
 * 2) On the Tools menu, click Folder Options.
 * 3) Click the View tab.
 * 4) In the Advanced settings list, click to clear the Use Simple File Sharing (Recommended) check box, and then click OK.

To enable the File and Print Sharing service, follow these steps:
 * 1) Click Start and then click Control Panel.
 * 2) Click Security Center, and then click Windows Firewall.
 * 3) Click the Exceptions tab.
 * 4) In the Programs and Services list, click to select the File and Print Sharing check box, and then click OK.

Additional query words: Winternals KB 30216, admin share, access, XP

Keywords: kbtshoot kbexpertiseinter KB935107

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