Microsoft KB Archive/231532

= MapPoint: Unable to Install on a NetWare Server =

Article ID: 231532

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft MapPoint 2000 Standard Edition
 * Microsoft MapPoint 2001 Standard Edition

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This article was previously published under Q231532



SYMPTOMS
When you attempt to install Microsoft MapPoint on a Novell NetWare server, you may receive the following error message:

The specified volume does not support long file names. To force short file names, exit now and restart Setup using the /F command line.

If you attempt to install MapPoint using the /F command line, you receive the same error message.



CAUSE
This behavior can occur if long filename support is disabled on the Novell NetWare volume.



RESOLUTION
To resolve this issue, enable long filename support on the Novell NetWare volume. To do this, install the appropriate namespace for your version of Novell NetWare (Long.nam or Os2.nam) on the Novell NetWare volume.

To enable long filename support on Novell NetWare 3.11, download and install the 311ptd.exe operating system patch from the following Novell Web site:

http://support.novell.com

After you enable long filename support using the instructions included in this patch, you must add the following lines to the System.ini file:

[NWRedir]

SupportLFN=2



MORE INFORMATION
For additional information about how to enable long filename support on a Novell NetWare volume, contact your system administrator, Novell, or a local authorized Novell reseller.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: mp2000 mp2001 network installation setup

Keywords: kb3rdparty kbnetwork kbprb kbsetup KB231532

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