Microsoft KB Archive/183937

= IntelliMouse Wheel Doesn't Work When Universal Scrolling Enabled =

Article ID: 183937

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliPoint 2.2

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This article was previously published under Q183937



SYMPTOMS
When you turn on the Universal Scrolling feature of the IntelliPoint software, the IntelliMouse wheel may not work in programs that do not include built-in support for the IntelliMouse wheel.



CAUSE
This behavior can occur if the program's scroll bars are located outside the visible area of the screen.



RESOLUTION
To resolve this issue, move the program's window or increase the screen resolution until the program's scroll bars are visible on the screen.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft IntelliPoint software, version 2.2.



MORE INFORMATION
This behavior does not occur in programs that include built-in support for the IntelliMouse wheel.

Additional query words: up down move

Keywords: kbbug kbnofix kbhardware kbenv KB183937

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