Microsoft KB Archive/257185

= SMS: Client That Is Installed by Remote Installation Does Not Report Version Information =

Article ID: 257185

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1

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This article was previously published under Q257185



SYMPTOMS
Systems Management Server (SMS) clients that are installed by using Microsoft Windows NT Remote Client Installation, may not report the client version. This can cause inconsistent or incorrect query results when a search for clients that have been upgraded with newer service packs is performed.

NOTE: The client version is properly reported for clients that are running logon scripts.



CAUSE
This problem can occur when the Ccmdata.tcf file, located in the %windir%\MS\SMS\core\data folder, is written without the Client Version entry in the SMS Client Base Components section. Note that the client version information is stored in the Ccmdata.tcf file. When the version information is missing from the Ccmdata.tcf file, the Discovery Data Record (DDR) that is sent by the client does not contain any client version information in the Smsdisc.ddr file.

Heartbeat discovery does not add or update this field.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To work around this problem, use Networking Logon Installation to install the clients.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2.

Additional query words: prodsms

Keywords: kbbug kbclient kbdiscovery kbfix kbqfe kbquery kbsms200sp2fix KB257185

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