Microsoft KB Archive/269901

= OFF2001: Long Delay in Opening Page Setup or Print Dialog Boxes with Adobe PS 8.7 Driver =

Article ID: 269901

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Excel 2001 for Mac
 * Microsoft PowerPoint 2001 for Mac
 * Microsoft Word 2001 for Mac
 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q269901



SYMPTOMS
When you start any of the programs in Microsoft Office 2001 for Mac, and then you click Page Setup or Print on the File menu, you may experience a long delay before the Page Setup or Print dialog boxes appear.

You may find that other programs, such as the Finder, are also affected.



CAUSE
This behavior can occur if you have the Adobe PS 8.7 PostScript driver installed on your computer.



WORKAROUND
Although there is no workaround for this behavior, no harm is done by it. The delay should occur only the first time that you open the Page Setup or Print dialog boxes. The next time, you should experience no delay.

Additional query words: off2001kb OFF2001 mac WD XL PPT 2001 word powerpoint excel print page setup conflict error hang slow appear open

Keywords: kbprb KB269901

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