Microsoft KB Archive/239302

= Works 2000: Chinese Symbols Are Not Displayed As Expected =

Article ID: 239302

Article Last Modified on 8/4/2000

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APPLIES TO


 * Microsoft Works 2000 Standard Edition

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This article was previously published under Q239302



SYMPTOMS
When you open a Microsoft Word (*.doc) document in Microsoft Works Word Processor and the document contains Chinese characters and English text, the Chinese characters are not displayed as expected.



CAUSE
This behavior occurs because Works text converters cannot handle mixed-language conversions.



WORKAROUND
To work around this behavior, open the document in Word, and then save the document as a Rich Text Format (*.rtf) document. To do so, follow these steps:
 * 1) Start Word.
 * 2) On the File menu, click Open.
 * 3) Browse to select the mixed-language document, and then click Open.
 * 4) On the File menu, click Save As.
 * 5) In the Save as type box, click Rich Text Format(*.rtf).
 * 6) In the File name box, type the name that you want, and then click Save. You can now open the Rich Text Format document in Works Word Processor and the Chinese characters are displayed as expected.



STATUS
Microsoft has confirmed that this is a problem in Works 2000.

Additional query words: works2k w_works

Keywords: kbbug kbgraphic kbinterop kbpending KB239302

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