Microsoft KB Archive/275016

= SMS: Access Violation When the Windows CE Platform Builder Add-on Is Installed =

Article ID: 275016

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q275016



SYMPTOMS
On Windows NT-based Systems Management Server (SMS) client computers that have the Microsoft Windows CE Platform Builder add-on installed, you may receive access violation error messages in the Odpusr32.exe, Smsapm32.exe, and Smsmon32.exe programs.

NOTE: On client computers that experience this problem, software distribution is not functional.



CAUSE
This problem occurs because there is a fault in the method that is used by the SMS client to detect an interactive user session. The Platform Builder add-on adds numerous performance monitor counters to the computer. Some of these additional counters have duplicate names to those that are used by SMS. Because the counters have duplicate names, the SMS client accesses the incorrect information.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3.

Additional query words: prodsms

Keywords: kbqfe kbhotfixserver kbbug kbenv kbfix kbsms200presp3fix KB275016

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