Microsoft KB Archive/272994

= Client Hangs When You Attempt to View Certificate Chain If Certificate Authority Is Not Available =

Article ID: 272994

Article Last Modified on 2/21/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-



This article was previously published under Q272994



SYMPTOMS
When you attempt to view a certificate chain, the client computer may time out if the Certificate Authority (CA) is not available. If the certificate is a smart card, the computer may stop responding (hang).



CAUSE
The Schannel.dll dynamic-link library (DLL) does not cache the server certificate chain after it is built. If the connection to the CA is lost, the client computer times out or hangs.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

Keywords: kbbug kbfix kbwin2000presp2fix KB272994

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.