Microsoft KB Archive/317274

= A Subscriber Cannot View Postings That Use Template Switching =

Article ID: 317274

Article Last Modified on 10/10/2005

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APPLIES TO


 * NCompass Resolution 4.0

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This article was previously published under Q317274



SYMPTOMS
A subscriber that is browsing to a posting that is using template switching receives an error message that is similar to the following:

Error Type:

Resolution Object Model (0x80041BCF)

Unknown template name. This site does not contain a template named 'Template Rich'.

/NR/exeres/000007baskfakdjfaklzv/Template+Rich.asp, line 10



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date         Time    Version    Size     File name ---  28-Jan-2002  16:55   4.0.834.0  1.35 Mb  AEServerObject.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB317274

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