Microsoft KB Archive/126261

Writer: Borders Do Not Print on Canon BJ200e

PSS ID Number: Q126261 Article last modified on 12-18-1998

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WINDOWS kbprint

= SYMPTOMS =

If you apply a border to your Creative Writer or Bob Letter Writer document, then print it on a Canon BubbleJet 200e (BJ200e), the border does not appear on the printout.

= CAUSE =

This behavior can occur if version 1.01 of the Canon BJ200e printer driver is installed on your computer.

= RESOLUTION =

To resolve this issue, follow these steps:

  In Program Manager, run Control Panel from the Main group.   Double-click the Printers icon.   Click the Add button.   In the List Of Printers box, click IBM Proprinter X24e. Choose Install. This prompts you to insert a Windows disk or a disk containing the file PROPRN24.DRV in the floppy drive. If you do not have these disks, you can obtain the IBM Proprinter X24e driver (Prop24.exe) from the Microsoft Software Library. The Prop24.exe file is available as a free download from the following Microsoft Internet sites: http://support.microsoft.com/download/support/mslfiles/prop24.exe ftp://ftp.microsoft.com/softlib/mslfiles/prop24.exe For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base: ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services   In the Installed Printers box, double-click the IBM Proprinter X24e, which sets it up as the default printer.   Choose Close and close the Control Panel window.   Run Creative Writer or Bob Letter Writer and print the document again. 

After following these steps, you should be able to print your document successfully.

= MORE INFORMATION =

This problem has been resolved with the Canon BubbleJet 200e driver that is provided with Windows 95.

KBCategory: kbprint KBSubcategory:

Additional reference words: kids printing cannon bjc200 bjc200e bubble jet wm_writer mczee max boarder borders missing empty gone disappear bj200 bj200e output BJ-200e BJ 200e w_bob 1.10a ====================================================================== ============================================================================= Copyright Microsoft Corporation 1998.