Microsoft KB Archive/294820

= Installing Windows 2000 from a USB CD-ROM Drive May Cause a &quot;Stop 0x7B&quot; Error =

PSS ID Number: 294820

Article Last Modified on 12/4/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server SP1
 * Microsoft Windows 2000 Server SP2
 * Microsoft Windows 2000 Advanced Server SP1
 * Microsoft Windows 2000 Advanced Server SP2
 * Microsoft Windows 2000 Professional SP1
 * Microsoft Windows 2000 Professional SP2

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This article was previously published under Q294820



SYMPTOMS
If you are using a Universal Serial Bus (USB) CD-ROM drive to install Windows 2000 on certain legacy-free computers, you may receive a &quot;Stop 0x0000007B&quot; Inaccessible_boot_device error message while booting from the installation CD. Because many legacy-free computers do not have a standard CD-ROM drive or floppydisk drive, the USB CD-ROM drive may be the only method for installing or recovering Windows.



CAUSE
Windows 2000 Setup does not support certain USB CD-ROM drives as bootable devices. This causes error message during the Text-mode portion of Setup.



RESOLUTION
Please contact your computer manufacturer for information about obtaining updated Windows 2000 Setup disks that you can use to boot your computer with a USB CD-ROM device.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kbSetup

Keywords: kbbug kbpending kbsetup kbWin2000PreSP3Fix kbWin2000sp3fix KB294820

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbWin2000AdvServSP1 kbWin2000AdvServSP2 kbwin2000Pro kbwin2000ProSearch kbWin2000ProSP1 kbWin2000ProSP2 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbwin2000ServSP2 kbWinAdvServSearch

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