Microsoft KB Archive/817102

= CD audio tracks do not play as you expect in PowerPoint =

Article ID: 817102

Article Last Modified on 6/8/2007

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APPLIES TO


 * Microsoft Office PowerPoint 2003
 * Microsoft Office PowerPoint 2007

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SYMPTOMS
After you insert a CD audio track in your presentation, the times for each track and the tracks themselves may not correspond to the actual time and tracks on the audio CD. Also, the tracks may not play according to the settings you gave them in the CD Audio Options dialog box. This symptom occurs if you have Microsoft Windows Media Player version 7.0 installed on your computer.



CAUSE
This problem occurs because Windows Media Player 7.0 does not allow other programs to access playlists or build playlists dynamically for CD audio tracks. Because of this, PowerPoint uses the Windows Media Control Interface (MCI) to access the CD audio tracks. MCI does not have the same capabilities as Windows Media Player for CD audio playback.



RESOLUTION
To resolve this problem, upgrade to the most current version of Windows Media Player. For information about how to do so, visit the following Microsoft Windows Media Web site:

http://www.microsoft.com/windows/windowsmedia/default.mspx

Additional query words: PPT2007



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbprb KB817102

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