Microsoft KB Archive/841490

= You see a warning message instead of document text when you open a Word 2003 document in Word 2004 for Mac =

Article ID: 841490

Article Last Modified on 5/19/2004

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APPLIES TO


 * Microsoft Word 2004 for Mac
 * Microsoft Office Word 2003

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SYMPTOMS
When you open a Microsoft Office Word 2003 document in Microsoft Word 2004 for Mac, instead of the document text, you may see the following warning message:

Permission for this document is currently restricted. If you are not running Microsoft Office 2003 or an application that supports documents with restricted permission, you can read this document by downloading the Rights Management Add-on for Internet Explorer.

Download the Rights Management Add-on for Internet Explorer

Learn more about documents with restricted permission

If you click Unprotect on the Tools menu, nothing happens. The warning message is still visible. However, if you save the document after you use the Word 2004 for Mac Unprotect feature, the contents of the article are deleted except for the warning message. The file size of the document will reduce to less than 32 kilobytes (KB).

Opening the unprotected document by using Word 2003 will not restore the document.



CAUSE
This problem occurs because Office 2004 for Mac does not support the Information Rights Management (IRM) feature of Microsoft Office 2003. When you try to unprotect the document, the IRM-protected text is deleted because this is the expected behavior for IRM-protected documents



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Currently, there is no Rights Management Add-on for Microsoft Internet Explorer 5.2.x for Mac OS X or for the Safari Web browser.

For more information about Information Rights Management for Office 2003, visit the following Microsoft Web site:

http://office.microsoft.com/assistance/preview.aspx?AssetID=HP062208591033&CTT=1&QueryID=AoO5CTp_c0&Query=irm

Additional query words: WD2004 WD2003 MWD2004 WD2k4 MWD2k4 DRM IRM Digital

Keywords: kbnofix kbprb KB841490

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