Microsoft KB Archive/157557

= XL97: Cloud Callout Is Not Printed Correctly on HP Printer =

Article ID: 157557

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Excel 97 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q157557



SYMPTOMS
When using a Cloud Callout drawing object in one of the products listed at the beginning of this article, the callout is not completely printed when you use the HP LaserJet 3si, HP LaserJet 4 or HP LaserJet 4si printer driver included with Windows 95. When the callout is printed, the "body" of the callout is printed correctly, but the "tail" is not printed or is not printed correctly.



CAUSE
This problem may occur if the callout Line Color is changed to a color other than black or white.

This problem is caused by a limitation of the Windows 95 Universal Printer Driver. The Universal Printer Driver causes all lines to be rendered in flat black or white (no dithering). The line for the "body" of the cloud is rendered as a path-widened fill when printed; therefore, it is being dithered properly. The line for the "tail" of the cloud is rendered as lines when printed; therefore, the "tail" is not dithered and is rendered as either flat black or white.



WORKAROUND
Select black or white for the Line Color of the Cloud Callout.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Windows 95 Universal Printer driver.



MORE INFORMATION
The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: XL97 8.0 8.00 hplj

Keywords: kb3rdparty kbfaq kbprb kbprint KB157557

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