Microsoft KB Archive/888990

= You cannot use WMI to collect SQL performance counters for all the instances of SQL Server 2000 on a computer that is running Windows Server 2003 =

Article ID: 888990

Article Last Modified on 8/29/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows XP Professional

-



SYMPTOMS
If multiple instances of Microsoft SQL Server 2000 are running on a single computer that is running Microsoft Windows Server 2003, you cannot use Windows Management Instrumentation (WMI) to collect SQL performance counters for all the instances.



CAUSE
This problem occurs because WMI does not correctly behave when a service uses the  registry subkey to list data for multiple instances.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit versions   Date         Time   Version          Size  File name --  16-Nov-2004  22:46  5.2.3790.233   41,472  Wbemperf.dll Windows Server 2003, Enterprise Edition for Itanium-based Systems   Date         Time   Version          Size  File name  Platform --  16-Nov-2004  06:51  5.2.3790.233  108,032  Wbemperf.dll  IA-64 16-Nov-2004 06:46  5.2.3790.233   41,472  Wwbemperf.dll   x86

Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Windows XP Service Pack 2 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was corrected in Windows Server 2003 Service Pack 1.



MORE INFORMATION
Programs that manage multiple devices and performance data for each device must add a  registry subkey to the   registry subkey. The  registry key must contain an Export entry. The value of this entry is a list of the device names.

For example, a system with two Etherlink cards might use the following registry subkey:

The value of the Export entry in this subkey might be similar to the following:

&quot;\Device\Elnk01&quot; &quot;\Device\Elnk02&quot;

