Microsoft KB Archive/112889

= PC DOS: Err Msg: Error Mailing to Mailbox... =

Article ID: 112889

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 2.1e, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition
 * Microsoft Mail for PC Networks 3.0, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition
 * Microsoft Mail for PC Networks 3.0a, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition
 * Microsoft Mail for PC Networks 3.2, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q112889



SYMPTOMS
When you send mail messages from versions 2.1x, 3.0, 3.0a, and 3.2 of Microsoft Mail for PC Networks, MS-DOS workstation, the following error message appears:

Error Mailing to Mailbox xxxxxxxx

where xxxxxxxx is a hexadecimal number. This message appears right after you send the message. It only appears when you send a message to another user on your own postoffice.



CAUSE
If the user you are trying to mail does not have sufficient network rights, this error may appear. If so, others will not be able to mail the user either.

This error can also occur when the user's .MBG or .KEY file has become corrupt or is missing.



RESOLUTION
To determine where the problem exists, check for the following:
 * Whether this user can mail to any other users on the postoffice. (If not, that user probably has insufficient network rights.)
 * Whether other users can mail to this user. (If not, either all users have insufficient network rights, or the receiver's mail system is corrupt.)

Therefore, to resolve this problem, you must do either of the following:
 * Provide the sender with sufficient network rights. -or-


 * Restore or re-create the missing or damaged files on the receiver's mail system. If the user's .MBG or .KEY file is corrupt or missing, you can restore it from a backup copy or re-create it.

To restore missing or damaged .MBG and .KEY files
 Restore a backup of the postoffice to the local drive or to a new area on the server. Sign into the backup as the user and move all mail in the mailbox to a folder. Archive the folder. Delete the backup of the postoffice. Delete the user's .KEY and .MBG files on the postoffice. Copy the user's valid .KEY file to DUMMY.KEY. Modify the DUMMY.KEY file by using the Debug program, and typing the following commands at the Debug prompts:

-f100,32f,0

-w

-q

</li> Rename DUMMY.KEY to the correct .KEY filename for the user.</li> Create a zero-byte .MBG file for the user by typing the following at the MS-DOS command prompt:

type nul > dummy.mbg

</li> Rename DUMMY.MBG to the correct MBG file for the corrupt user.</li> Sign in as the user and dearchive the folder.</li></ol>

NOTE: When you copy a new .MBG file, use the XCOPY command. The COPY command will not copy a zero-length file.

Additional query words: 2.1x 3.00 3.00a 3.20

Keywords: KB112889

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