Microsoft KB Archive/263836

= OL98: Stationery Is Not Available When You Reply to an E-mail Message =

Article ID: 263836

Article Last Modified on 6/10/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q263836





SYMPTOMS
When you reply to an e-mail message in Outlook, you cannot reply to the e-mail message with the stationary that you want.



CAUSE
The format in which you received the original e-mail message is the format that must be used when you reply to the e-mail message.



WORKAROUND
To work around this limitation, create a new e-mail message with the stationery that you want, and then copy and paste the information from the original e-mail message into the new e-mail message.

For more information about copying information into another e-mail message, click Start, click Help, click the Search tab, type copy information into another document, and then click that topic in the list.

Additional query words: OL98

Keywords: kbprb KB263836

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