Microsoft KB Archive/85270

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25-In-One! III Cartridge Fonts Don't Print in Windows 3.1

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ID: Q85270

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Word for Windows, versions 2.0, 2.0a
 * Microsoft Excel for Windows, version 3.0

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SYMPTOMS
Pacific Data Products has confirmed that its printer drivers with a file date earlier than 5/21/92 for the 25-In-One! III cartridge are not compatible with Microsoft Windows version 3.1 when printing to any of the following printers:

Hewlett-Packard (HP) LaserJet Series II

HP LaserJet Series IIP

HP LaserJet Series IID

HP LaserJet Series IIP Plus If you print a document formatted for a 25-In-One! III cartridge font to one of these printers, the document will print using the printer's default internal font.

MORE INFORMATION
According to Pacific Data Products, updated printer drivers are available. These new drivers have a file date of 5/21/92 on the .PCM, .EXE, and .FON files. The part numbers for these new drivers are as follows:

3.5-inch disks          Part No. 017081 (found on disk label) 5.25-inch disks         Part No. 017089 These new drivers are NOT available from the Microsoft Download Service. You must contact Pacific Data Products for an updated driver.

WORKAROUNDS
Pacific Data Products offers the following workarounds if you have not yet received your updated printer drivers:

HP Series IIP and IIP Plus
Select the Series IIIP driver in the Printer Setup dialog box instead of the HP IIP. All text and graphics should print as expected.

HP Series II - Text-Only documents
Select the HP Series III driver in the Printer Setup dialog box. All text should print as expected, but graphics will not print correctly. TrueType fonts should also print correctly.

HP Series IID - Text-Only documents
Select the HP IIID driver in the Printer Setup dialog box. All text should print as expected, but graphics will not print correctly. TrueType fonts should also print correctly.

HP Series II or IID - Text AND Graphics
If you need to print text and graphics on your HP LaserJet Series II or IID printer, call Pacific Data Products for detailed workaround instructions.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 2.00 2.00a Win31 25-in-1 w4wprint w4wfont ttf 3.10 3.11 3rdparty

Keywords :

Version : WINDOWS:2.0,2.0a,3.0,3.1,3.11

Platform : WINDOWS

Issue type :

Technology :