Microsoft KB Archive/166541

= XADM: Random Access Violation in Store.exe (Edb.dll) =

Article ID: 166541

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q166541





SYMPTOMS
Your computer may randomly stop responding (crash) in Store.exe. This results in a Drwtsn32.log file entry similar to the following:   Application exception occurred: App: store.dbg (pid=290) When: 9/8/1997 @ 10:4:21.453 Exception number: c0000005 (access violation)



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 4.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
The following is a stack dump from the Drwatson log:

State Dump for Thread Id 0x166   eax=00000000 ebx=0465c920 ecx=04645700 edx=00000000 esi=044f0e00 edi=04645700 eip=6c898e06 esp=01b7f860 ebp=00000000 iopl=0 nv up ei pl nz na po nc  cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000     efl=00000206

function: EDB!FCBUnlink 6c898dee cc              int     3 6c898def cc              int     3 6c898df0 56              push    esi 6c898df1 33d2            xor     edx,edx 6c898df3 8b7108          mov     esi,[ecx+0x8] ds:05654106=84e40029 6c898df6 c7410800000000  mov     dword ptr [ecx+0x8],0x0 ds:05654106=84e40029 6c898dfd 8b4620          mov     eax,[esi+0x20] ds:054ff806=52000000 6c898e00 3bc8            cmp     ecx,eax 6c898e02 7409            jz      JetMove+0xbfd (6c898e0d) 6c898e04 8bd0            mov     edx,eax FAULT ->6c898e06 8b400c          mov     eax,[eax+0xc] ds:0100ea06=???????? 6c898e09 3bc8            cmp     ecx,eax 6c898e0b 75f7            jnz     JetMove+0xbf4 (6c898e04) 6c898e0d 8b400c          mov     eax,[eax+0xc] ds:0100ea06=???????? 6c898e10 85d2            test    edx,edx 6c898e12 7505            jnz     JetMove+0xc09 (6c898e19) 6c898e14 894620          mov     [esi+0x20],eax ds:054ff806=52000000 6c898e17 eb03            jmp     JetMove+0xc0c (6c898e1c) 6c898e19 89420c          mov     [edx+0xc],eax ds:0100ea06=???????? 6c898e1c 8b462c          mov     eax,[esi+0x2c] ds:054ff806=52000000 6c898e1f 48              dec     eax 6c898e20 89462c          mov     [esi+0x2c],eax ds:054ff806=52000000


 * > Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 00000000 00000000 00000000 00000000 00000000 00000000 edb!JetMove

From the User.dmp:

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 01b7f860 6c89a9f7  00000000 00000000 04a10280 EDB!FCBUnlink+0x16 01b7f874 6c89a4d8  01b7f998 01b7f8e0 04a10280 EDB!DIRPurge+0x87 01b7f890 6c89aae3  fffffc15 00000001 6c89ac09 EDB!ErrDIRCommitTransaction+0x1f8 01b7f89c 6c89ac09  01216bec 00000001 004123f1 EDB!ErrIsamCommitTransaction+0xd3 01b7f8a8 004123f1  04a10280 00000001 01b7f998 EDB!JetCommitTransaction+0x59 01b7f8c4 004122c1  00000002 01b7f8e0 546b6454 STORE!JSES_BASE::EcCommitTransaction+0x41 01b7f8e0 0043e93f  00000002 00000000 00000000 STORE!JSES::EcCommitTransaction+0x21 01b7f93c 0043d0f2  01b7f998 01b7f990 01b7f9dc STORE!OMSG::EcDeliver+0x55f 01b7fb64 0046efdf  00e59c2c 01216bec 00000000 STORE!EcDoDeliverMessage+0x1132 01b7fcc8 004b28fe  0123064c 0123143c 00e5aaac STORE!EcDeliverMessage+0xe8f 01b7ffa0 00485e07  01b7ffec 010ef6a4 77de32c9 STORE!FStartReceive+0x7ce > r  EAX=00000000  EBX=0465c920  ECX=04645700  EDX=00000000  ESI=044f0e00 EDI=04645700 EIP=6c898e06 ESP=01b7f860  EBP=00000000  EFL=00000206 CS=001b DS=0023  ES=0023  SS=0023  FS=0038  GS=0000

Additional query words: av drwtsn32

Keywords: kbqfe kbhotfixserver kbbug kbfix KB166541

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