Microsoft KB Archive/921648

= Description of the Word 2003 post-Service Pack 2 hotfix package: June 26, 2006 =

Article ID: 921648

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Word 2003

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SUMMARY
Microsoft has released the Word 2003 post-Service Pack 2 hotfix package for Microsoft Office Word 2003.

This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * Whether you must make any registry changes.
 * The files that the hotfix package contains.



INTRODUCTION
This article describes the Microsoft Office Word 2003 issues that are fixed in the hotfix package that is dated June 26, 2006.

Issues that the hotfix package fixes
This hotfix package fixes the following issue:  

921649 Error message when you click a hyperlink in a Word 2003 document to open an Excel workbook: &quot;Cannot open the specified file&quot;



This hotfix package fixes the following issues that were not previously documented in a Microsoft Knowledge Base article:  Consider the following scenario. You use Word 2003 to read or to edit e-mail messages in Microsoft Outlook. You open an attachment in an e-mail message in the Reading pane. You add an additional toolbar or change the layout of the toolbars. You then exit and restart Microsoft Outlook. In this scenario, the additional toolbar or the layout of the toolbars are not retained when you open the attachment of the e-mail message in the Reading pane.

This problem occurs when one or both of the following options are enabled on the Mail Format tab in Outlook.

Note To locate the Mail Format tab, click Options on the Tools menu.  Use Microsoft Office Word 2003 to edit e-mail messages Use Microsoft Office Word 2003 to read Rich Text e-mail messages  When you click Print on the File menu in Word 2003, the Print dialog box may take longer to open than you expect. This problem may occur when there are many available printers.</li> When you paste a LISTNUM field from one document to another document in Word 2003, you may experience one or more of the following symptoms:  The LISTNUM field is not pasted.</li> A blank line is pasted.</li> An existing LISTNUM field may disappear.</li> You receive the following error message:

Microsoft Office Word has encountered a problem and needs to close. We are sorry for the inconvenience.

When you view the data in the error report, the report contains an error signature that resembles the following error signature: </li></ul> </li></ul>

<div class="moreinformation_section">

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix is an Office 2003 post-Service Pack 2 hotfix. To install the hotfix, you must have Office 2003 post-Service Pack 2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

887616 Description of Office 2003 Service Pack 2

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You must create a registry key or modify a registry key to use one of the hotfixes that this package contains. For more information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

921649 Error message when you click a hyperlink in a Word 2003 document to open an Excel workbook: &quot;Cannot open the specified file&quot;

Hotfix file information
This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.

The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.

Additional notes:  For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package.</li> For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

</li></ul>

Additional query words: word2003 word2k3 word11 wd2003 wd2k3 wd11

Keywords: kberrmsg kbbug kbfix kbtoolbar kbprint kbqfe kbemail kbfield kbhotfixrollup kbattachments kbhotfixserver kboffice2003presp3fix KB921648

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