Microsoft KB Archive/885213

= You receive a &quot;Windows Media Player cannot convert the file to the format required by the device&quot; error message when you try to synchronize video content in Windows Media Player 10 to a Pocket PC 2003 device =

Article ID: 885213

Article Last Modified on 5/23/2007

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APPLIES TO


 * Microsoft Windows Media Player 10

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SYMPTOMS
When you try to synchronize video content in Microsoft Windows Media Player 10 to a Pocket PC 2003 device, the video content is not copied to the device. You receive the following error message:

Windows Media Player cannot convert the file to the format required by the device.



CAUSE
This issue occurs because Windows Media Player 10 does not support synchronizing video content to a Pocket PC 2003 device.



WORKAROUND
To work around this issue, follow these steps:
 * 1) Start Microsoft Windows Explorer.
 * 2) Drag the video content onto the device icon.

The video content is copied to your device.

Additional query words: wmp wmp10 mediaplayer

Keywords: kberrmsg kbtshoot kbprb KB885213

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