Microsoft KB Archive/935466

= Error message when you resume a Windows Vista-based computer from running a 3-D screen saver, from sleep, or from hibernation: &quot;Windows Media Player cannot play this DVD because there is a problem with digital copy protection&quot; =

Article ID: 935466

Article Last Modified on 10/31/2007

-

APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Home Premium
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Home Basic
 * Windows Vista Starter
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Business 64-bit Edition

-



SYMPTOMS
When you resume a Windows Vista-based computer from sleep, from hibernation, or from running a three-dimensional (3-D) screen saver, you may receive an error message that resembles the following:

Windows Media Player cannot play this DVD because there is a problem with digital copy protection between your DVD drive, decoder and video card. Try installing an updated driver for your video card.

This problem may occur when you play a DVD in Microsoft Windows Media Player 11, and then either of the following events occurs:
 * You pause the DVD, and then you put the computer to sleep.
 * A 3-D screen saver starts.

Note The &quot;Allow screen saver during playback&quot; option in Windows Media Player 11 enables a screen saver to appear while content is playing.

You receive the error message when you resume the computer from sleep, from hibernation, or from running the 3-D screen saver. Additionally, when you click Play in Windows Media Player 11 after this problem occurs, the DVD starts at the beginning of the video.

The three-dimensional screen savers that are affected by this problem include the following:
 * Aurora
 * 3D Text
 * Windows Energy



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb kbexpertisebeginner KB935466

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.