Microsoft KB Archive/810965

= MSBBN: SBC Yahoo or Ameritec Users Cannot Connect to the Internet After Installing Base Station =

Article ID: 810965

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Broadband Networking 10/100 Ethernet Base Station
 * Microsoft Broadband Networking Wireless Base Station MN-700

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SYMPTOMS
Your Internet Service Provider (ISP) is SBC, Yahoo, or Ameritech, and you install one of the Microsoft base stations that are listed at the beginning of this article, but you cannot connect to the Internet.



CAUSE
This issue may occur when the Point-to-Point Protocol over Ethernet (PPPoE) settings are not configured correctly.



RESOLUTION
If the connection is PPPoE, you must type your user name in the form @ameritec.net or  @sbcglobal.net.

Keywords: KB810965

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