Microsoft KB Archive/214405

= Windows NT 4.0 SP3 Is Not Updated for Windows 2000 Dual-Boot Configurations =

PSS ID Number: 214405

Article Last Modified on 11/13/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional

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This article was previously published under Q214405



SYMPTOMS
After you install Windows 2000 in a dual-boot configuration with Windows NT 4.0 Service Pack 3 (SP3), you may experience any of the following symptoms:

 When you start Windows NT 4.0, you receive an error message similar to:

STOP: 0x0000007B (0x8881Ae30, 0x00000000, 0x00000000, 0x00000000) INACCESSIBLE_BOOT_DEVICE

 You cannot access your NTFS partitions with Windows NT 4.0.



CAUSE
Windows 2000 Setup does not update the Windows NT 4.0 SP3 Ntfs.sys driver for dual-boot configurations. The Ntfs.sys file needs to be updated so that Windows NT 4.0 can gain access to the NTFS partitions.



RESOLUTION
To prevent this problem from occurring, apply Windows NT 4.0 Service Pack 4 before you install Windows 2000.

For information about applying Service Pack 4, see the following article in the Microsoft Knowledge Base: How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

Keywords: kbenv kberrmsg kbprb KB214405

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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