Microsoft KB Archive/829742

= An access violation occurs when you click an HTML file in Windows Explorer =

Article ID: 829742

Article Last Modified on 10/26/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5

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SYMPTOMS
When you click to select an HTML file in Microsoft Windows Explorer, you may receive the following error message:

Unhandled exception in IEXPLORE.EXE (MSHTML.DLL): 0xC0000005: Access Violation.

The error occurs although you do not open the file.



CAUSE
This problem may occur if the HTML file contains both HTML+TIME code and Direct Animation controls. The problem occurs when you select the file in Windows Explorer, and the WEBDAV protocol tries to generate a preview of the file in the left pane of Windows Explorer.



RESOLUTION
To resolve this problem, install the MS04-004 Cumulative Security Update for Internet Explorer (832894).

To obtain this security update, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/bulletin/MS04-004.mspx

For additional information about this security update, click the following article number to view the article in the Microsoft Knowledge Base:

832894 MS04-004 cumulative security update for Internet Explorer



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 5.5.

Additional query words: 0xC0000005 AV

Keywords: kbie550presp3fix kbfix kbbug KB829742

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