Microsoft KB Archive/232576

= No Product Identification Listed After Upgrade =

Article ID: 232576

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q232576



SYMPTOMS
When you click "About Internet Explorer" on the Help menu in Internet Explorer, there may not be a product identification number listed in the "Registered to" section of System Properties.



CAUSE
This behavior can occur if you use the version of Internet Explorer that is included in Windows 98 Second Edition. The version of Internet Explorer that is included in Windows 98 Second Edition is a system component of Windows 98 Second Edition and shares the same product identification number.



RESOLUTION
To work around this issue, find the product identification number for Windows 98 Second Edition:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System, and note the Product Identification number in the Registered to section.



STATUS
This behavior is by design.



MORE INFORMATION
If you install Internet Explorer version 5 on your Microsoft Windows 95-based or Windows 98-based computer before you upgrade to Windows 98 Second Edition, you may have a separate product identification number for Internet Explorer version 5.

Additional query words: 5.00 5.0 pid

Keywords: kbui kbprb KB232576

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