Microsoft KB Archive/898544

= FIX: You cannot burn a CD or a DVD on a computer that is running Windows Server 2003 =

Article ID: 898544

Article Last Modified on 3/23/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

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SYMPTOMS
On a computer that is running Microsoft Windows Server 2003, you cannot burn a CD-R, a CD-RW, a DVD-R, a DVD+R/DVD+RW, a DVD-RW or a DVD-RAM that complies with the Universal Disk Format (UDF) 1.5 file system standard. Also, you cannot burn a CD-R or a CD-RW that complies with any other revision of UDF. This problem occurs when the following conditions are true:
 * You start the operating system by using an entry in the Boot.ini file that contains the /PAE switch.

Note You enable Physical Address Extension (PAE) mode by adding the /PAE switch to the Boot.ini file in the root directory of the system drive.
 * The computer that is running Windows Server 2003 has more than 4 gigabytes (GB) of memory.

Note Windows Server 2003 does not itself support burning DVDs.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required to install this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Microsoft Windows Server 2003, x86-based versions
  Date         Time   Version       Size    File name -  28-Apr-2005  03:07  5.2.3790.319  91,648  Atapi.sys 28-Apr-2005 03:07  5.2.3790.319  26,112  Pciidex.sys

Microsoft Windows Server 2003, x86-based versions with Service Pack 1
  Date         Time   Version        Size    File name --  28-Apr-2005  01:02  5.2.3790.2431  95,744  Atapi.sys 28-Apr-2005 01:02  5.2.3790.2431  27,136  Pciidex.sys

Microsoft Windows Server 2003, Itanium-based versions
  Date         Time   Version       Size     File name --  28-Apr-2005  05:44  5.2.3790.319  287,744  Atapi.sys 28-Apr-2005 05:44  5.2.3790.319   78,336  Pciidex.sys

Microsoft Windows Server 2003, Itanium-based versions with Service Pack 1
  Date         Time   Version        Size     File name ---  28-Apr-2005  05:44  5.2.3790.2431  309,248  Atapi.sys 28-Apr-2005 05:44  5.2.3790.2431   84,480  Pciidex.sys

Microsoft Windows Server 2003, x64-based versions with Service Pack 1
  Date         Time   Version        Size     File name ---  28-Apr-2005  05:44  5.2.3790.2431  148,480  Atapi.sys 28-Apr-2005 05:44  5.2.3790.2431   40,448  Pciidex.sys



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinserv2003sp2fix kbhotfixserver kbqfe kbbug kbfix kbwinserv2003presp1fix kbpubtypekc KB898544

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