Microsoft KB Archive/840198

= An SMS 2003 Advanced Client may copy files from a remote distribution point instead of from a local distribution point when it repairs a package =

Article ID: 840198

Article Last Modified on 7/24/2007

-

APPLIES TO


 * Microsoft Systems Management Server 2003

-





SYMPTOMS
When a Microsoft Systems Management Server (SMS) 2003 Advanced Client repairs a package, the Advanced Client may copy files from a remote distribution point instead of from a local distribution point. Therefore, the repair may cause unnecessary wide area network (WAN) traffic.



CAUSE
This problem occurs because Microsoft Windows Installer tries to copy files from the first location that is listed in the distribution source list.

For example, suppose an Advanced Client is assigned to a site and installs a Windows Installer package. The Advanced Client then joins another site that also contains distribution points for this package. The Source Update Manager component updates the list of distribution points, but it leaves the first site's distribution point at the beginning of the source list. In this scenario, Windows Installer uses the first site's distribution point to repair the package instead of the second site's distribution point.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
When you install this hotfix, the SMS site services automatically stop and then restart.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size  File name 06-May-2004 06:53                  13,204  Filemap.ini 06-Aug-2000 00:51  2000.80.194.0  274,489  Ntwdblib.dll 23-Feb-2003 01:05  2.0.1493.5011  855,312  Preinst.exe 07-May-2004 20:05  2.50.2726.130  883,944  Sms2003-rtm-kb840198-x86-enu.exe 25-Dec-2003 02:25                 270,848  Sms2003ac-kb840198-x86.msp 20-Feb-2004 09:03  2.0.6.7        355,242  Smsupdate.exe 25-Dec-2003 02:25  2.50.2726.130  171,008  Srcupdatemgr.dll

Installation information
This hotfix updates the SMS Source List Update Agent to version 2.50.2726.0130. This hotfix also updates the Advanced Client.

You must install this hotfix both to primary sites and to secondary sites. Because of new architecture in SMS 2003, you must create a new package and a new program to advertise this hotfix to the Advanced Client computers. We recommend that you let the hotfix installation wizard do this automatically.

To install this hotfix to primary sites and to secondary sites, follow these steps:  Obtain the hotfix file from Microsoft Product Support Services, and then run the self-extracting executable file.

This creates the Sms2003-rtm-kb840198-x86-enu.exe file. Copy the Sms2003-rtm-kb840198-x86-enu.exe file to a folder on your site server computer. Click Start, point to All Programs, point to Systems Management Server, and then click SMS Administrator Console. Double-click Site Database. Right-click Collections, point to New, and then click Collection. In the Name box, type Advanced Clients for 840198 .</li> Click the Membership Rules tab, and then click the yellow button to open Query Rule Properties.</li> Type a name for the query, and then click Edit Query Statement.</li> On the General tab, click Show Query Language.</li>  Paste or type the following query in the Query statement area: <pre class="fixed_text">select * from SMS_R_System inner join SMS_G_System_SMS_ADVANCED_CLIENT_STATE on SMS_G_System_SMS_ADVANCED_CLIENT_STATE.ResourceID = SMS_R_System.ResourceId where SMS_R_System.ClientType = 1 and SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Name = &quot;SMSSourceUpdateAgent&quot; and (SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Version < &quot;2.50.2726.0130&quot; or SMS_G_System_SMS_ADVANCED_CLIENT_STATE.Version in ( &quot;2.50.2726.4&quot;, &quot;2.50.2726.5&quot;, &quot;2.50.2726.18&quot;, &quot;2.50.2726.1&quot;, &quot;2.50.2726.16&quot; )) Note To use this query, you must have at least one Advanced Client computer in your inventory to create the database classes. This query identifies Advanced Client computers that do not have this hotfix installed. Additionally, the query identifies management points that have the Advanced Client installed. </li> Click OK three times.</li> On the SMS site server computer, double-click the Sms2003-rtm-kb840198-x86-enu.exe file.

This starts the installation wizard.</li> After the installation files are copied, click Yes, I want to create a package and program now, and then click Next.</li> Click Next to accept the default package name and the default program name.</li> Complete the installation wizard.</li> In the SMS Administrator console, double-click Packages.</li> Right-click the KB840198 - Advanced Client Hotfix package, point to All Tasks, and then click Distribute Software.</li> Click Next.</li> Click the distribution points that you want to use, and then click Next three times.</li> Click Advertise this program to an existing collection, and then click Browse .</li> Click Advanced Clients for 840198, and then click OK.</li> <li>Click Next two times.</li> <li>Click Advertise the program only to members of the specified collection, and then click Next.</li> <li>Complete the Software Distribution Wizard.</li></ol>

To perform a silent installation of this hotfix, follow these steps:
 * 1) Click Start, click Run, type cmd in the Open box, and then click OK.
 * 2) At the command prompt, switch to the folder that contains the Sms2003-rtm-kb840198-x86-enu.exe file.
 * 3) Type SMS2003-RTM-KB840198-X86-ENU.exe /s, and then press ENTER.

If you cannot install the Advanced Client part of this hotfix, view the Advanced Client log files on the client computer. The Advanced Client log files are located in the following folders:
 * $Systemroot%\System32\Ccmsetup
 * %Systemroot%\System32\Ccm\Logs

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbadvertisement kbpackage kbclient kbnetwork kbsmstopazfix kbuser kbperformance kbsoftwaredist kbfix kbbug KB840198

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.