Microsoft KB Archive/241509

= OL98: Error Message "STOP 0x00000050" When Selecting Page Setup =

Article ID: 241509

Article Last Modified on 11/22/2002

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q241509



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you click Page Setup on the File menu, in Outlook running on Microsoft Windows NT, you receive the following error:

STOP 0x00000050 (0xe2800000, 0x00000000, 0x00000000, 0x00000002)

PAGE_FAULT_IN_NON_PAGED_AREA



CAUSE
This is caused by the ATI 3D Rage Pro AGP video driver.



RESOLUTION
Set the Display properties to 65,536 colors or less.



MORE INFORMATION
To set the Display properties:
 * 1) Click Start, point to Settings, and click Control Panel.
 * 2) Click Display, and on the Settings tab, under Color Palette, click 65536 Colors or less.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 0x50 98 OL97 ipf fault

Keywords: kbprb KB241509

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