Microsoft KB Archive/185809

= OL98: Error Opening Corel Address Book After Installing Outlook =

Article ID: 185809

Article Last Modified on 8/3/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q185809





SYMPTOMS
When opening the Address book in Corel Suite 8 you may receive the following error message:

An error occurred trying to logon to MAPI for address book services. There was an error starting the address book



CAUSE
You have installed Microsoft Outlook 98 in the Internet Mail Only or No E-mail installation option. The IMO Option only uses a stub of the MAPI32.dll. The Corel Address Book requires full MAPI-capability to function correctly.



RESOLUTION
Change your installation type to the Corporate or Workgroup version of Outlook.

For more information on changing your installation type, please see the following article in the Microsoft Knowledge Base:

183524 Switching from One Installation Type to Another

Additional query words: 98 Corel WordPerfect Suite

Keywords: kbprb KB185809

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