Microsoft KB Archive/239224

= Works 2000: Stops Responding (Hangs) When You Play a QuickTime Movie =

Article ID: 239224

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works 2000 Standard Edition
 * Microsoft Works 6.0

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This article was previously published under Q239224



SYMPTOMS
When you play an Apple QuickTime Movie that is embedded in a word processor document in Microsoft Works 2000 or Microsoft Works 6, Works may stop responding (hang).



CAUSE
This behavior can occur if the QuickTime Movie software that is installed on your computer is outdated.



RESOLUTION
To resolve this issue, download and install the latest version of the QuickTime software from the following Apple Computer Web site:

http://www.apple.com/quicktime/download

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Additional query words: w_works works2k works6 w2001 qt quick time

Keywords: kbenv kbnofix kbprb KB239224

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