Microsoft KB Archive/155648

= Microsoft Knowledge Base =

Cannot Connect to MSN at Maximum Modem Speed
Last reviewed: October 1, 1997

Article ID: Q155648

The information in this article applies to:


 * The Microsoft Network versions 1.2, 1.3, 2.0

SYMPTOMS
Although you have previously connected to MSN, The Microsoft Network, at your modem's maximum speed, you are now unable to connect at this speed.

CAUSE
The MSN connectoids in Dial-Up Networking may be damaged.

RESOLUTION
Delete the two MSN connectoids in Dial-Up Networking by following these steps:


 * 1) In My Computer, double click Dial-Up Networking.
 * 2) Delete the connectoids named "The Microsoft Network" and "The Microsoft Network (Backup)."
 * 3) Right click on the MSN desktop icon and select 'Connection Settings'.

4. Go to Access Numbers and reselect both the primary and backup numbers.

When you next try to connect to MSN the two connectoids should be rebuilt.