Microsoft KB Archive/241553

= XFOR: Migrated Message Returned as Not Deliverable for Migrated Lotus cc: Mail User =

Article ID: 241553

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q241553





SYMPTOMS
An Exchange Server user receives a non-delivery report (NDR) when he or she clicks Reply All to a message that has been migrated from a Lotus cc:Mail Post Office (PO).



CAUSE
The current code logic is that if you get a recipient without the PO name information, the PO name that the user is migrated from is used, and it is incorrect. The same PO name as the sender should be used.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB241553

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