Microsoft KB Archive/311359

= An invalid page fault occurs in module Shdocvw.dll when you open My Computer or Control Panel =

Article ID: 311359

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q311359



SYMPTOMS
When you attempt to open My Computer or Control Panel, you may receive the following error message:

Explorer caused an invalid page fault in module SHDOCVW.dll



CAUSE
This issue can occur if the Urlmon.dll file is damaged.



RESOLUTION
To resolve this issue, extract a new copy of the Urlmon.dll file from your original Windows CD (or from the Microsoft Internet Explorer CD if you have upgraded to a later version of Microsoft Internet Explorer):  Insert the Windows 98 startup disk, and then restart your computer to a command prompt. Select Start computer with CD-ROM support. Note the drive letter that is assigned to your computer's CD-ROM or DVD-ROM drive. Insert the Windows 98 CD into the CD-ROM or DVD-ROM drive. At the command prompt, type c:, and then press ENTER. Type cd\windows\system, and then press ENTER. Type rename urlmon.dll urlmon.old, and then press ENTER. Type ext, and then press ENTER.</li> When you receive the &quot;Please enter the path to the Windows CAB files (a:)&quot; message, type :\win98 where   is the drive letter that you noted in step 1, and then press ENTER.

NOTE: <ul> If you have an OEM installation of Windows, the .cab files may also be located in the following folder:

C:\Windows\Options\Cabs

</li> If you extract from the Internet Explorer .cab files, the .cab files may also be located in the following folder:

C:\Windows\windows update setup files

</li></ul> </li> When you receive the &quot;Please enter the name(s) of the files(s) you want to extract&quot; message, type urlmon.dll, and then press ENTER.</li> When you receive the &quot;Please enter the path to extract to (&quot;Enter&quot; for current directory)&quot; message, type c:\windows\system, and then press ENTER.</li> When you receive the &quot;Is this okay? (y/n)&quot; message, type y, and then press ENTER.

The file is extracted.</li> Remove the Windows 98 startup disk, and then restart the computer.</li></ol>

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MORE INFORMATION
For more information about how to troubleshoot this error message, click the following article numbers to view the articles in the Microsoft Knowledge Base:

175930 Illegal operations or access violations when starting Windows

192926 How to perform clean-boot troubleshooting for Windows 98

For more information about how to extract Windows compressed files, click the following article number to view the article in the Microsoft Knowledge Base:

129605 How to extract original compressed Windows files

Additional query words: kbtshoot kberrmsg win95

Keywords: kberrmsg kbprb KB311359

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