Microsoft KB Archive/260284

= Fatal Exception in Wsipx.vxd Printing to Epson Stylus Photo 870/760 =

Article ID: 260284

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q260284



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you print to an Epson Stylus Photo 870 printer or Epson Stylus Photo 760 printer, you may receive the following error message:

Fatal Exception 00 has occurred in module WSIPX.VXD



CAUSE
This error message can occur if the IPX/SPX-Compatible protocol is installed but is not bound to a network adapter.



IPX/SPX Is Not Required on Your Network
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

If IPX/SPX is not required in your network configuration, remove the IPX/SPX-Compatible protocol from the list of installed network components:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Network.
 * 2) Click IPX/SPX-Compatible Protocol, and then click Remove.
 * 3) Click OK. When you are prompted to restart the computer, do so.

After the computer restarts, verify that the problem no longer occurs.

If the IPX/SPX-Compatible protocol is not listed in the list of installed network components or if the issue still occurs after you remove the IPX/SPX-Compatible protocol, you may be able to resolve the problem by adding and removing the IPX/SPX-Compatible protocol:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Network.
 * 2) Click Add, click Protocol, and then click Add.
 * 3) In the Manufacturers box, click Microsoft. In the Network Protocols box, click IPX/SPX-Compatible Protocol, and then click OK.
 * 4) Click OK. When you are prompted to restart the computer, do so.
 * 5) Click Start, point to Settings, click Control Panel, and then double-click Network.
 * 6) Click IPX/SPX-Compatible Protocol, and then click Remove.
 * 7) Click OK. When you are prompted to restart the computer, do so.

After the computer restarts, verify that the problem no longer occurs.

If the problem still occurs, manually rename the Wsipx.vxd file and remove its entry from the registry:  Start Registry Editor (Regedit.exe). Click the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\VxD\Winsock

 In the right pane, delete the &quot;IPX/SPX Winsock Provider=wsipx.vxd&quot; value. Quit Registry Editor. Click Start, point to Find, and then click Files or Folders. In the Named box, type wsipx.vxd. In the Look In box, click drive C or the drive that contains the Windows folder, and then click Find Now.</li> Right-click the found Wsipx.vxd file, and then click Rename. Rename the file to Wsipx.old.</li> Close the Find window, and then restart your computer.</li></ol>

IPX/SPX Is Required on Your Network
If IPX/SPX is required in your network configuration, this issue can occur if the IPX/SPX-Compatible protocol is installed but is not bound to your network adapter. To resolve this issue:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Network.
 * 2) Click your network adapter, and then click Properties.
 * 3) On the Bindings tab, click to select the IPX/SPX-Compatible Protocol check box, and then click OK.
 * 4) Click OK. When you are prompted to restart the computer, do so.

Additional query words: wsipx vxd

Keywords: kbenv kberrmsg kbfatalexerr0d kbfatalexerr0e kbprb kbprint KB260284

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