Microsoft KB Archive/266129

= Desktop heap corruption causes &quot;Stop 0x00000050&quot; error message =

Article ID: 266129

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q266129



SYMPTOMS
You may receive the following error message on a blue screen on a multiple-processor computer in a high-stress environment:

STOP:00000050 (fffffff8,00000000,00000000,00000000)



CAUSE
This symptom can be caused by a problem in Win32k.sys that causes desktop heap corruption.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time         Size  File name   Platform 07-Dec-1999 04:38p  1,250,896  Win32k.sys  Intel 07-Dec-1999 04:36p  2,049,904  Win32k.sys  Alpha



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB266129

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