Microsoft KB Archive/313657

= Directory Service Stops Responding on Heavily Loaded Domain Controller =

Article ID: 313657

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q313657



SYMPTOMS
A heavily loaded domain controller may stop responding to client requests. You may be able to confirm a network connection to the domain controller by using the Ping.exe utility, but when a client tries to view or connect to a share, you receive network error 58.



CAUSE
This behavior may occur if the Directory Service stops responding because of a thread blocking issue. In certain situations, a thread that holds the NTDSA!csHiddenDBPOS function may be waiting for the execution of another thread that is, in turn, waiting for the execution of this thread that holds the NTDSA!csHiddenDBPOS function. This creates a deadlock in the Directory Service and causes all inbound calls to become backlogged.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

  Date         Time   Version           Size     File name ---  04-Dec-2001  01:03  5.0.2195.4685     123,664  Adsldp.dll 04-Dec-2001 01:03  5.0.2195.4628     130,320  Adsldpc.dll 04-Dec-2001 01:03  5.0.2195.4016      62,736  Adsmsext.dll 04-Dec-2001 01:03  5.0.2195.4653     356,112  Advapi32.dll 04-Dec-2001 01:03  5.0.2195.4571      82,704  Cmnquery.dll 04-Dec-2001 01:03  5.0.2195.4141     133,904  Dnsapi.dll 04-Dec-2001 01:03  5.0.2195.4379      91,408  Dnsrslvr.dll 04-Dec-2001 01:03  5.0.2195.4534      41,744  Dsfolder.dll 04-Dec-2001 01:03  5.0.2195.4534     156,944  Dsquery.dll 04-Dec-2001 01:03  5.0.2195.4574     110,352  Dsuiext.dll 04-Dec-2001 01:05  5.0.2195.4685     521,488  Instlsa5.dll 04-Dec-2001 01:03  5.0.2195.4630     145,680  Kdcsvc.dll 27-Nov-2001 00:33  5.0.2195.4680     199,440  Kerberos.dll 04-Sep-2001 16:32  5.0.2195.4276      71,024  Ksecdd.sys 27-Nov-2001 01:55  5.0.2195.4685     503,568  Lsasrv.dll 27-Nov-2001 01:55  5.0.2195.4685      33,552  Lsass.exe 27-Nov-2001 00:32  5.0.2195.4680     107,280  Msv1_0.dll 04-Dec-2001 01:03  5.0.2195.4594     306,960  Netapi32.dll 04-Dec-2001 01:03  5.0.2195.4686     359,184  Netlogon.dll 04-Dec-2001 01:03  5.0.2195.4720     913,680  Ntdsa.dll 04-Dec-2001 01:03  5.0.2195.4627     387,856  Samsrv.dll 04-Dec-2001 01:03  5.0.2195.4583     128,784  Scecli.dll 04-Dec-2001 01:03  5.0.2195.4600     299,792  Scesrv.dll 04-Dec-2001 01:03  5.0.2195.4600      48,400  W32time.dll 06-Nov-2001 19:43  5.0.2195.4600      56,592  W32tm.exe 04-Dec-2001 01:03  5.0.2195.4684     125,712  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

Additional query words: kbDirServices

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB313657

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