Microsoft KB Archive/928188

= Ink programs may not work correctly on a digitizer in Windows Vista =

Article ID: 928188

Article Last Modified on 8/29/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Starter
 * Windows Vista Ultimate

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SYMPTOMS
In Windows Vista, ink programs may not work correctly on a digitizer. For example, you may experience symptoms that resemble the following when you use a stylus to input ink:
 * When you draw but do not lift the pen, nothing appears on the screen until you lift the pen. Then, all the ink that you used to draw appears.
 * When you try to draw straight lines, unexpected jagged lines appear.

These symptoms occur if the following conditions are true:
 * You are using a touch screen device on a Windows Vista-based computer.
 * The touch screen device is set to use a digitizer.
 * The Stylus and Touch input program was written by using the Windows Presentation Foundation (WPF) Host. The input program is hosted in Windows Media Center or in Internet Explorer.

These problems do not occur if you use a mouse instead of a stylus to input ink.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x64-based version


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Winx64 Windowsx64 64bit 64-bit Windows Presentation Foundation (WPF) GetMessageExtraInfo Avalon Alchemy Cydonia Crossfire GetMessageExtraInfo Win32 API MessageExtraInfo HP

Keywords: kbbug kbfix kbqfe kbprb kbexpertiseinter kbhotfixserver KB928188

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