Microsoft KB Archive/927653

= An Itanium-based version of Windows Server 2003 may not write registry information to the disk when the system is under high stress =

Article ID: 927653

Article Last Modified on 3/26/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
When an Itanium-based version of Windows Server 2003 is operating under high stress, the kernel may not write registry information to the disk as expected. In this situation, the following event is logged in the System log:

An I/O operation initiated by the Registry failed unrecoverably.

The Registry could not read in, or write out, or flush, one of the files that contain the system's image of the Registry.



CAUSE
This problem may occur if the system is operating under high stress and if one of the following conditions is true:
 * The system memory is exhausted.
 * A hardware error occurs.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
To apply this hotfix, the computer must be running an Itanium-based version of Windows Server 2003 with Service Pack 1 (SP1).

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Winx64 Windowsx64 64bit 64-bit STOP BugCheck STATUS_INSUFFICIENT_RESOURCES c000009a

Keywords: kbwinserv2003sp2fix kbwinserv2003sp1fix kbwinxppresp3fix kbfix kbbug kbhotfixserver kbqfe kberrmsg kbexpertiseadvanced KB927653

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