Microsoft KB Archive/132195

Err Msg: Total Bummer! Starting Household Manager

PSS ID Number: Q132195 Article last modified on 12-07-1995

1.00

WINDOWS

=
========================================================= 1.00 WINDOWS kbsetup Kbusage kbenv kberrmsg kbprb

= SYMPTOMS =

When you try to start Bob Household Manager or Financial Guide the following error message may occur:

Total Bummer! Something is wrong with the way your system is set up. Try Running the Bob setup program again.

= RESOLUTION =

This error message can be caused by one of the following issues. To resolve the problem, attempt the first issue and solution. If that doesn’t end the error message, move on to the next issues and solutions.

Issue 1
The International Settings in the Win.ini file in the Windows folder may be incorrect. This is generally a result of having a comma as the decimal separator. To change the separator back to a decimal, use the steps below for your version of Windows.

Windows 95

 * 1) Click the Start button, point to Settings, and then click Control Panel.
 * 2) Double-click the Regional Settings icon.
 * 3) Click the Number tab.
 * 4) In the Decimal symbol section, delete the comma, and type a period (.). (Period).
 * 5) Click OK.

Windows 3.x

 * 1) Open the Control Panel, usually located in the Main program group.
 * 2) Double-click the International Icon.
 * 3) In the Number Format section, click Change.
 * 4) Replace the comma with a period. Click OK.
 * 5) Close the Control Panel and restart Bob.

Issue 2
If the Issue 1 steps do not solve the problem, the error message may be caused by corrupt International Settings. For more information on how to replace the International section settings with the default settings, see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q129406 TITLE : Bob Errors Caused By Incorrect International Settings

Issue 3
If the Issue 2 steps do not solve the problem, there could be a conflict with other programs that may be loading in Windows or MS-DOS. For more information about clean booting your system, please see one of the following articles in the Microsoft Knowledge Base. If you are using Windows 95, see the steps below the listed articles.

Windows 3.1:

ARTICLE-ID: Q87290 TITLE : What is a Clean Boot for Windows 3.1?

-or-

Windows 3.11:

ARTICLE-ID: Q90511 TITLE : What is a Clean Boot for Windows for Workgroups?

-or-

Windows 95:

Start Windows 95 in Safe Mode by pressing F5 during restart when you see the “Starting Windows” message.

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

Issue 4
If the Issue 3 steps do not solve the problem, make sure the Bob directory (folder) is in the path. The path should be similar to the following

Path=C:;C:;C:

where Bob was installed to the C:folder.

To check the path statement, do the following:

At an MS-DOS command prompt, type the following and press ENTER:

path

If the path is incorrect, the Autoexec.bat file can be edited from the MS- DOS command prompt. To edit the file, type the following at the MS-DOS command prompt and press ENTER:

edit c:.bat

For more information about how to perform these tasks in Windows, see your Windows printed documentation or online Help.

KBCategory: kbsetup Kbusage kbenv kberrmsg kbprb KBSubcategory: B_Notebook

Additional reference words: w_bob 1.00 errors startup starting bumming errors err install ====================================================================== Keywords : B_Notebook Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1995.