Microsoft KB Archive/262830

= &quot;Invalid Opcode (Trap 6)&quot; After Suspend And Resume =

PSS ID Number: 262830

Article Last Modified on 10/16/2002

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The information in this article applies to:


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q262830



SYMPTOMS
If you suspend and resume your notebook computer while it is running on battery power, it may stop responding (hang) with an &quot;Invalid Opcode (Trap 6)&quot; error in User.exe.

This problem can occur on computers with Advanced Configuration and Power Interface (ACPI) support that have power management enabled.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time      Version     Size      File name 5/18/00  03:02pm   4.10.2228   549,760   User.exe 5/18/00  03:02pm   4.10.2228    55,296   User32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Keywords: kberrmsg kbHardware kbprb kbQFE KB262830

Technology: kbWin98SE kbWin98SEsearch

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