Microsoft KB Archive/293865

= PPT2002: PowerPoint Stops Responding After You Paste Slide That Contains Animation on Slide Master =

Article ID: 293865

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft PowerPoint 2002 Standard Edition

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This article was previously published under Q293865





SYMPTOMS
When you copy and paste a slide that has custom animation applied to a placeholder on the slide master, PowerPoint stops responding.

This problem occurs in presentations with multiple masters, or when you copy and paste between two presentations that have different masters.



CAUSE
This problem occurs when you click Keep Source Formatting (on the shortcut menu for the Paste Options icon), and the Custom Animation task pane is visible. If this task pane is not visible, PowerPoint pastes the slide correctly.



WORKAROUND
When you paste the slide, make sure that the Custom Animation task pane is not visible before you click Keep Source Formatting.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: PPT crash crashes crashing crashed quit quitting quits fail fails failing failed break

Keywords: kbbug kbnofix KB293865

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