Microsoft KB Archive/150043

XCLN W95: FAX Service not Available in Windows 95

PSS ID Number: Q150043 Article last modified on 05-16-1996

4.00

WINDOWS

= SUMMARY =

After you install the FAX service in a Microsoft Exchange client for Windows 95, the FAX service might appear to be unavailable. This article will explain how to properly integrate the FAX service with the Microsoft Exchange client for Windows 95.

It is important to remember that the Microsoft Exchange client that ships with Windows 95 does not contain the Microsoft Exchange Server service. In order to connect to a Microsoft Exchange Server, users must install the Microsoft Exchange client for Windows 95 that was released with Microsoft Exchange Server.

= MORE INFORMATION =

There are two options for integrating the FAX service with the Microsoft Exchange client for Windows 95:

 

In the version of the Microsoft Exchange client that was release with Windows 95, the FAX service is not installed by default. Ideally, the following procedures should be completed before you attempt to install the version of the Microsoft Exchange Client for Windows 95 that was released with Microsoft Exchange Server.

If the user has installed the Windows 95 release of the Microsoft Exchange client and already upgraded to the version released with Microsoft Exchange Server, but has not installed the Windows 95 FAX service, please see option B.


 * 1) Verify that the Microsoft Exchange client for Windows 95 and the FAX service are installed by opening the Control Panel, double-clicking Add/Remove Programs, and clicking the Windows Setup tab. Make sure that the Microsoft Exchange and Microsoft Fax check boxes are selected.
 * 2) If they are installed, you are ready to install and configure the version of the Microsoft Exchange client for Windows 95 that was released with Microsoft Exchange Server. If they are not, install them now by clicking the check box next to each service and clicking the Apply button.

The following procedure should be used when you install the version of the Microsoft Exchange client for Windows 95 that was released with Microsoft Exchange Server.


 * 1) Run Setup.exe from the Win95 subdirectory of the Microsoft Exchange Client Software CD or the Microsoft Exchange network installation point.
 * 2) After the Microsoft Exchange Client Setup program has completed, double- click the Inbox icon on your desktop.
 * 3) The Inbox Setup Wizard begins and Microsoft Fax should appear selected in the Use the following information services window. You can chose to configure the FAX service now or wait and do so from the Tools menu, Services option later.

 


 * 1) Install the Windows 95 FAX service by opening the Control Panel, double-clicking Add/Remove Programs, clicking the Windows Setup tab, and selecting Microsoft FAX.
 * 2) Click the Apply button.
 * 3) The Microsoft Exchange Setup program will now scan for and copy the necessary files to your computer.
 * 4) Click the OK button to exit the Add/Remove Program Properties page.
 * 5) Close the Control Panel.
 * 6) Launch the Microsoft Exchange client for Windows 95 and select the Services option from the Tools menu.
 * 7) Click the Add button.
 * 8) Select Microsoft FAX from the Add Service to Profile window.
 * 9) Click OK.
 * 10) The Microsoft FAX configuration wizard will now begin and you should enter your site specific data.

Additional reference words: 4.00 KBCategory: kbsetup KBSubcategory: XCLNWin95 ============================================================================= Copyright Microsoft Corporation 1996.