Microsoft KB Archive/223451

= Multimedia Err Msg: OLE Initialization Failed... =

Article ID: 223451

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q223451



SYMPTOMS
After you install one of the programs listed at the beginning of this article on a Windows 95-based computer, when you attempt to start a different program, you may receive the following error message:

OLE initialization failed. Ensure that the OLE libraries are the correct version.



CAUSE
The behavior can occur if the Object Linking and Embedding (OLE) library files installed in your computer are outdated.



RESOLUTION
To resolve this issue, install the updated OLE library files included with Encarta Encyclopedia 99, Encarta Reference Suite 99, or Encarta Virtual Globe 99. To do this, follow these steps:

 Insert the Installation and Resources CD-ROM for the program into your CD-ROM drive, or insert the Encarta Reference Suite 99 DVD-ROM into your DVD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM or DVD-ROM to prevent the disc from starting automatically. Click Start, and then click Run. In the Open box, type the following line, and then click OK



where  is the drive letter of the CD-ROM drive. Double-click the Dcom95.exe file. Follow the instructions on the screen to finish installing the updated OLE library files.

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MORE INFORMATION
The Dcom95.exe file installs the following files on your computer:

Additional query words: multi media multi-media mmtitles mm enc99

Keywords: kbenv kberrmsg kbinterop kbprb KB223451

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