Microsoft KB Archive/98536

= PC WSPlus: Network Connection Broken in Mail =

Article ID: 98536

Article Last Modified on 8/16/2005

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APPLIES TO


 * Microsoft Schedule+ 1.0 Standard Edition
 * Microsoft Schedule+ 1.0a

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This article was previously published under Q98536



SYMPTOMS
Choosing to work offline in version 1.0 or 1.0a of Microsoft Schedule+ for Windows also forces versions 3.0 and 3.2 of Microsoft Mail for PC Networks to work offline.

When you send mail messages to other users, the mail message remains in the Outbox and is not sent. Mail also displays a broken network connection icon in the lower-right corner of the mail screen.



CAUSE
This problem occurs if you select Work Offline from the File menu in Schedule+ and if your Mail message file (MMF) is stored locally.



RESOLUTION

 * Move the .MMF file to the server. Schedule+ detects whether or not a user's .MMF file is on the server or stored locally. If the file is stored on the server, Mail will not be allowed to work offline.
 * Work offline only when necessary. From the File menu, choose Work Online. This forces any changes made in the local calendar file to be uploaded to the server, thus forcing Mail to work online.

Additional query words: schedule plus 1.00 1.00a

Keywords: KB98536

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