Microsoft KB Archive/291240

= OFF97: &quot;You Do Not Have Access ...&quot; Error Message When You Use Wildcard as File Name in Open Office Document Dialog Box =

Article ID: 291240

Article Last Modified on 10/17/2005

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APPLIES TO


 * Microsoft Office 97 Standard Edition, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q291240



SYMPTOMS
When you type *.* as the file name in the Open Office Document dialog box, you receive the following error message:

You do not have access to the folder ' \*.*. See your administrator for access to this folder.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date        Time       Version       Size       File name      Platform ---  04/24/2001  06:56:10p  4.71.1015.0   1,925,344  OFQFE3164.exe  x86 04/24/2001 06:55:50p  0.0.0.0000        3,468  Readme.txt     x86

After the hotfix is installed, the following files will have the listed attributes or later:   Date        Time       Version       Size       File name      Platform ---  04/18/2001  06:30:24p  8.0.0.8809    3,781,392  MSO97.DLL      x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: office97 off97 wildcard

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kboffice97presr3fix kbqfe KB291240

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