Microsoft KB Archive/315194

= Event 7000 Occurs If You Redirect the &quot;Documents and Settings&quot; Folder =

Article ID: 315194

Article Last Modified on 12/3/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

-



This article was previously published under Q315194



SYMPTOMS
The System event log may contain the following entries:

On Windows 2000-based computers the system event log for Event ID 7000 is

Event ID: 7000

Source: Service Control Manager

Description: The  service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

On Windows Server 2003-based computers the system event log for Event ID 7000 is

Event ID: 7000

Source: Service Control Manager

Description: The  service failed to start due to the following error: The account specified for this service is different from the account specified for other services running in the same process.

Event ID: 7009

Source: Service Control Manager

Description: Timeout (30000 milliseconds) waiting for the  service to connect.



CAUSE
These error messages may occur if you move the &quot;Documents and Settings&quot; folder to a location that is not immediately accessible when the computer starts. For example, the error messages may occur if you move the &quot;Documents and Settings&quot; folder to a volume mount point for a large volume set. When this issue occurs, services that are configured to run under a specific user account may not start.



RESOLUTION
To resolve this issue, move the service account's profile back to the system disk.



MORE INFORMATION
For additional information about moving the &quot;Documents and Settings&quot; folder and moving a service account's profile, click the article number below to view the article in the Microsoft Knowledge Base:

236621 Cannot Move or Rename the Documents and Settings Folder

Keywords: kbenv kberrmsg kbprb KB315194

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.