Microsoft KB Archive/173489

= WD97: Cannot Open Hyperlinked Document Using Shortcut Menu =

Article ID: 173489

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q173489



SYMPTOMS
In Microsoft Word 97, when you right-click a hyperlink to a document, point to Hyperlink on the shortcut menu, and then click Open or Open in New Window, the document may not open.

This problem only occurs when you right-click a hyperlink to a document saved on your computer (or network location). This problem does not occur when you right-click a hyperlink to the World Wide Web.



WORKAROUND
To open the file, click the hyperlink instead of right-clicking the hyperlink and using the shortcut menu.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. For additional information about hyperlinks, please see the following article in the Microsoft Knowledge Base:

159940 WD97: General Information About Hyperlinks

Additional query words: 8.0 8.00

Keywords: kbbug kbnetwork kbpending KB173489

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