Microsoft KB Archive/130588

= Problems Printing with Third-Party Device Drivers Installed =

Article ID: 130588

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q130588



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
You may experience either of the following symptoms:

 When you print in Windows 95/98/98SE/Me, you receive the following error message:

Error writing to LPTx for Printer, there may be a problem with the Network or password is incorrect.

In Device Manager, IRQ 7 may be listed as being used by an unknown device. When you install a printer, you may not be able to print after you restart the computer.



CAUSE
These problems can be caused by third-party device drivers being loaded in the [386Enh] section of the System.ini file. The following device drivers are known to prevent programs from printing:

  Cis1284.386 from Canon Multipass Lex01.386 from Lexmark Lexsw2.386 from Lexmark Mpass.386 from Canon Multipass Okiport.386 from Okidata laser printers Sumovmi.386 from Panasonic KXP-6100 laser printers Vcpd.386 Vecpd.386 from Netscape Navigator Hpypeppy.386 from Hewlett Packard



RESOLUTION
To resolve the problem, follow these steps:

 Click the Start button, and then click Run. Type the following line in the Open box, and then click OK:

system.ini

</li>  Locate any of the following lines in the [386Enh] section of the file, and then remove or disable the lines:

- DEVICE= \Cis1284.386 - DEVICE= \Lex01.386 - DEVICE= \Okiport.386 - DEVICE= \Sumovmi.386 - DEVICE= \Vcpd.386 - DEVICE= \Vecpd.386 NOTE: To disable a line, place a semicolon at the beginning of the line. </li> On the File menu, click Save.</li> On the File menu, click Exit.</li> Shut down and restart your computer.</li></ol>

If the problem persists, repeat steps 1-2. Disable any lines in the [386Enh] section that list a driver with a .386 extension, and then repeat steps 4-5.

<div class="moreinformation_section">

MORE INFORMATION
Note that Canon has released new drivers for the Canon Multipass 1000. To obtain these drivers, contact Canon or visit the following Canon Web site:

http://www.usa.canon.com

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: HWPRNTS HWUNK 98

Keywords: kb3rdparty kberrmsg kbprb kbprint KB130588

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