Microsoft KB Archive/301329

= The Option to Erase the CD-RW May Not Be Displayed In Windows XP =

Article ID: 301329

Article Last Modified on 1/27/2006

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q301329





SYMPTOMS
In Windows XP, if you have a CD-RW disk that is full, the option to erase the disk may not be displayed.



CAUSE
This problem can occur if you have outdated firmware on your CD-RW device.



RESOLUTION
To resolve this problem, contact your CD-RW drive manufacturer to obtain the most up-to-date firmware.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhardware kbprb KB301329

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