Microsoft KB Archive/274016

= XL2000: Excel Stops Responding When You Use the Palm Pilot Add-in to Import Data =

Article ID: 274016

Article Last Modified on 9/27/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q274016



WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. Any use of the information provided in this article is at your own risk. Microsoft provides this information &quot;as is&quot; without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.



SYMPTOMS
When you import data into Microsoft Excel 2000 using a Palm Pilot add-in, Excel may stop responding (hang). The same add-in may have worked in earlier versions of Excel.



CAUSE
This behavior can occur because some versions of software for the Palm Pilot may not be compatible with Excel 2000.



WORKAROUND
To work around this issue, remove the add-in or contact Palm for an updated version of the add-in. Reach Palm through the following Web site:

http://www.palm.com/



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: XL2000

Keywords: kbprb KB274016

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