Microsoft KB Archive/312566

= PRB: Cannot Uninstall Commerce Server 2000 Service Pack =

Article ID: 312566

Article Last Modified on 10/16/2002

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q312566



SYMPTOMS
If you unpup Commerce Server resources after you install a Commerce Server service pack, you cannot uninstall the service pack.



CAUSE
The uninstall information was never recorded.



RESOLUTION
To work around this problem, follow these steps:
 * 1) Remove any resources that you installed after you installed the service pack.
 * 2) Uninstall the service pack.
 * 3) Unpup any resources that you removed in step 1.



STATUS
This behavior is by design.



MORE INFORMATION
Uninstalling a Commerce Server service pack is not supported if you unpup Commerce Server resources after you install the service pack.

Keywords: kbprb KB312566

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