Microsoft KB Archive/269952

= WD2001: Images Missing After You Open Web Page in Word =

Article ID: 269952

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Word 2001 for Mac

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This article was previously published under Q269952



SYMPTOMS
When you open a Web page in Microsoft Word 2001 for Mac, some of the images may be replaced with a generic image.



CAUSE
This behavior can occur when the HTML source for the Web page uses the following tag: 

Word automatically changes URL paths to Macintosh paths. If the source tag and the Web page have the same root path, Word may change the source path by replacing some of the forward slash (/) characters with colon characters.

For example, if the path to the Web page is as follows

http://www.microsoft.com/insider/default.htm

and the image tag originally was as follows  when the Web page (.html) file is opened in Word, the image tag is changed to the following:





WORKAROUND
To work around this issue, fix the image tags so that they correctly reference the source image files; to do so, follow these steps:
 * 1) Start Word, and then click Open Web Page on the File menu.
 * 2) In the Open Web Page dialog box, type the path of the Web page that you want to open, and then click OK.
 * 3) On the File menu, click Save As, give the file a name, and then click Save.
 * 4) On the View menu, click HTML Source.
 * 5) On the Edit menu, click Find, type INPUT TYPE= in the Find what box, and then click Find Next.
 * 6) For each instance of this tag, repair the path by deleting the extra colon  or replacing the colon with a forward slash (/).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: off2001kb mac macword WD2001KB WD2001 word missing graphic picture gone lost

Keywords: kbbug kbpending KB269952

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