Microsoft KB Archive/197387

INV: Err Msg: Setup Was Unable to Find Netscape Navigator 2.0…

PSS ID Number: Q197387 Article last modified on 02-03-1999



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The information in this article applies to:

 == MSN MoneyCentral == 

= SYMPTOMS =

When you attempt to install the Npwrap.dll plug-in for Netscape Navigator that is required to use ActiveX controls on the MSN Investor Web site, you may receive the following error message:

Setup was unable to find Netscape Navigator 2.0 or later on your computer. Please reinstall Netscape Navigator or Communicator.

= CAUSE =

This behavior can occur for any of the following reasons:


 * You moved the Navigator program files from the folder in which Netscape was originally installed.
 * You installed Navigator on your computer without running the Setup program (for example, by copying the Netscape program files from one computer to another).
 * The Navigator Setup program did not complete successfully.

= RESOLUTION =

To resolve this issue, use one of the following methods:

Move the Navigator Program Files back to their Original Folder
For information about how to move a file in Windows, see the “Moving a File or Folder” Help topic in Microsoft Windows 95 or the “Moving Files, Folders” Help topic in Microsoft Windows 98.

To view this topic, click Start, click Help, click the Index tab, type “moving” (without the quotation marks), click the “Files or Folders” or “Moving Files, Folders” Help topic, and then click Display.

Remove and Reinstall Netscape Navigator
To remove and reinstall Netscape Navigator, follow these steps:

  Quit Netscape Navigator if it is running.   Click Start, point to Settings and then click Control Panel.   Double click Add/Remove Programs.   On the Install/Uninstall tab, click Netscape Navigator, and then click Add/Remove. Follow the instructions on the screen to remove Netscape Navigator. NOTE: If you do not see Netscape Navigator in the list of installed programs, or if nothing happens when you click Add/Remove, proceed to the next step.   Reinstall Netscape Navigator. To do this, follow the instructions provided by Netscape. 

To install the Npwrap.dll plug-in for Netscape Navigator, as well as the ActiveX controls, follow these steps:

<ol style="list-style-type: decimal;">  Start Netscape Navigator. </li>  Connect to the MSN Investor Web site at the following address: http://investor.msn.com </li>  On the Investor navigation bar, click Portfolio. </li></ol>

Follow the instructions on the screen to download the Npwrap.dll plug-in and the ActiveX controls.

= MORE INFORMATION =

To prevent this issue from occurring, upgrade to the latest version of Netscape Navigator.

Additional query words: inv 6.00 plugin activex install

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========================================================= Keywords : kb3rdparty mnyinvest kbimu Version : : Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.