Microsoft KB Archive/328983

= PRJ2000: Office XP Components Do Not Work After You Install Microsoft Project 2000 =

Article ID: 328983

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Project 2000 Service Pack 1
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q328983



SYMPTOMS
When you install Microsoft Project 2000 Service Release 1 (SR-1) on a computer with Microsoft Office XP already installed, you may notice that some Office XP programs and components no longer work as expected.



CAUSE
This issue occurs when Microsoft Project Setup overwrites certain Office XP files with older versions of those files, and it may delete certain registry keys.

The files that may be overwritten include the following:
 * C:\Program Files\Common Files\Microsoft Shared\Proof\Mssp3en.lex

This changes the file parameters from 355 kilobytes (KB) and a date of 2/28/01 to 322 KB and a date of 11/22/99.
 * C:\Program Files\Common Files\Microsoft Shared\Proof\Mssp3ena.lex

This changes the file parameters from 349 KB and a date of 2/28/01 to 524 KB and a date of 11/22/99.
 * C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\40\bin\Fp4awec.dll

This changes the file parameters from 441 KB, a date of 3/6/00, and a version of v4.0.2.3717 to 441 KB, a date of 4/25/00, and a version of v4.0.2.4022.

The following registry keys may be removed:

Note that this last registry key is still used by Office XP. When these registry keys are deleted and these files are overwritten, the Office XP components and programs that remain on the system may not function properly. Some program tasks and features may appear to run, yet no action is actually performed. These malfunctions may not generate specific error messages.



WORKAROUND
To work around this problem, use one of the following methods:
 * Reinstall Office XP to repair the installation after you install Microsoft Project 2000 SR-1.
 * Copy the Office XP files to the Microsoft Project 2000 SR-1 Admin install point. Note that if there are any updates applied to the Office XP Admin install point, you may also have to apply these updates to the Microsoft Project Admin install point.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  21-Aug-2002  19:48                  7,238,144  Msproject.msp 15-May-2002 23:29  9.0.2001.1109     294,966  Atlconv.dll 26-Oct-2000 14:34  9.0.0.4625      5,595,185  Mso9.dll 01-Apr-2002 21:50  10.0.2002.401      47,616  Odbcmon.dll 24-May-2002 05:30  9.0.2002.523      782,389  Pj9od9.dll 24-May-2002 06:51  9.0.2002.523    3,391,543  Pjbknd09.dll 21-Aug-2002 18:54                      3,584  Prj.mst 21-Aug-2002 22:17                        161  Slm.ini 21-Aug-2002 18:57  9.0.2002.729    6,164,534  Winproj.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug KB328983

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