Microsoft KB Archive/199246

= XCLN: Outlook 98 Import Error: The Mail File Could not be Opened =

Article ID: 199246

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q199246



SYMPTOMS
When you attempt to import folders and messages from Netscape Mail 2.x or 3.x into Outlook 98 you may receive the following error messages:

Importing folder \foldername 0%

The mail file could not be opened.

The mail file data was corrupt or ended unexpectedly.



CAUSE
A folder name which contains periods will be truncated and cannot be imported into Outlook 98.



WORKAROUND
Create a folder in Netscape whose name does not contain periods, move messages to that folder, and perform the import again.

WARNING: There is no option to overwrite existing messages during import. Re-importing messages that have successfully been imported will cause duplicates to exist in Outlook.



MORE INFORMATION
For example, a directory named My.Folder will be truncated to My and messages from this folder will not be imported.

Some folders whose names do not contain periods may be imported but are also empty.

Additional query words: 8.5

Keywords: kbprb KB199246

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.