Microsoft KB Archive/812311

= Database Grooming does not groom events that are collected from a custom NT event log =

Article ID: 812311

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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SUMMARY
After you have configured Database Grooming to groom events from a custom Windows NT event log, the custom event information is not removed from the Microsoft Operations Manager (MOM) database. As a result, available database space is used and is never freed. This problem can eventually cause low space issues in the MOM database.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  02-Jul-2003  20:50                    775,168  Q812311_enu_i386_mid145672_zip.exe After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version            Size    File name --  28-May-2003  00:01                      7,702  Ntgroomjob.sql



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbhotfixserver kbqfe kbbug kbnofix KB812311

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