Microsoft KB Archive/275538

= Exchange Information Store Service Does Not Start and Generates an &quot;Event ID 1118&quot; Error Message =

Article ID: 275538

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q275538



SYMPTOMS
The Microsoft Exchange Information Store service may not start and your computer may log the following error messages:

EVENT ID 1118

Error 0x80004005 reading configuration information from registry for Key system\Currentcontrolset\Services\Msexchangels\

Parameterssystem

EVENT ID 5000

Unable to initialize the Microsoft Exchange Information Store service. Error 0x80004005.

EVENT ID 1005

Unexpected error 0xc0040000 - The Microsoft Exchange Server computer is not available. Either there are network problems or the Microsoft Exchange Server computer is down for maintenance. Microsoft Exchange Server Information Store ID no: 8004011d-0526-00000000 occurred.



CAUSE
This behavior may occur because the maximum size of the registry is set to less than or equal to the actual registry size.



RESOLUTION
To resolve this behavior, you must follow these steps:
 * 1) Right-click My Computer and click Properties.
 * 2) Click the Performance tab.
 * 3) In the Virtual Memory section, click Change.
 * 4) Set the maximum registry size to a larger size than what the registry currently displays on the screen.

NOTE: The default registry size of Microsoft Small Business Server is 50 MB.

Additional query words: smallbiz

Keywords: kbenv kberrmsg kbprb KB275538

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