Microsoft KB Archive/227229

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Adding Network Service Causes Fax Menu to Disappear

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The information in this article applies to:


 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Server

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SYMPTOMS
When you add a Network Service using the Add/Remove Programs tool, the Fax menu may be missing from the Accessories menu.

RESOLUTION
To resolve this issue, use the Add/Remove Hardware tool in Control Panel to reinstall the modem. To do this, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Hardware, and then follow the instructions on your screen to install your modem.

STATUS
Microsoft has confirmed this to be a problem in Windows 2000.

Additional query words:

Keywords : kbenv kbnetwork kbtool

Version : WINDOWS:2000

Platform : WINDOWS

Issue type : kbprb

Technology :