Microsoft KB Archive/181933

= WD: Word 5.x and 6.x Converts Word 98 Documents as Text Only =

Article ID: 181933

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft Word 5.0 for Macintosh
 * Microsoft Word 5.1 for Macintosh
 * Microsoft Word 5.1 for Macintosh
 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 98 for Macintosh

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This article was previously published under Q181933



SYMPTOMS
Microsoft Word 5.x and 6.x import Microsoft Word 98 Macintosh Edition documents as Text Only, even though the Word 97-98 Import Converter is in the Word Extensions folder (in Word 6.x), or the Word Commands folder (in Word 5.x).



CAUSE
The Word 97-98 Import Converter included with drag and drop installations on the Microsoft Office 98 CD-ROM is actually for use with Microsoft PowerPoint, not Microsoft Word.



RESOLUTION
To install the correct version of the converter for Word 5.x and 6.x, run the Word 97-98 Converter Installer.

You can find the Word 97-98 Converter Installer in the Office 98 CD-ROM in the Value Pack:Text Converters folder, or you can download it from the following Microsoft World Wide Web site:

http://www.microsoft.com/macoffice/prodinfo/office/coexist.htm



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



How to Identify the Correct Version
To determine whether you have the correct version of the converter, follow these steps:

 Click once to select the Word 97-98 Import Converter file. On the File menu, click Get Info. Check the Size, Created, and Modified dates.

The incorrect version from the drag and drop install has the following attributes:

Size: 277,193 bytes

Created: Fri, Oct 31, 1997, 9:49 AM

Modified: Sat, Jan 17, 1998, 5:15 PM

The version that is installed with the Word 97-98 Converter Installer has the following attributes:

Size: 503,579 bytes

Created: Sat, Jan 17, 1998, 5:12 PM

Modified: Sat, Jan 17, 1998, 4:50 PM



NOTE: You cannot make identification by version number alone, because the numbers are exactly the same.

Additional query words: converter import text only

Keywords: kbbug kbconversion kbpending KB181933

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