Microsoft KB Archive/173468

= Microsoft Knowledge Base =

Err Msg: Cmmgr32.exe Caused a Stack Fault in Module Kernel32.dll
Last reviewed: October 24, 1997

Article ID: Q173468

The information in this article applies to:


 * The Microsoft Network version 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, you may receive the following error message:

Cmmgr32.exe caused a stack fault in module Kernel32.dll.

CAUSE
This issue can occur if Connection Manager is damaged or missing.

RESOLUTION
To resolve this issue, remove and reinstall Connection Manager and Microsoft Internet Explorer. To do so, use the following steps:

 Click Start, point to Settings, and then click Control Panel. Double-click Add/Remove Programs. On the Install/Uninstall tab, click Connection Manager, click Add/Remove, and then click OK. Click Internet Explorer 3.02 or Internet Explorer 4.0, click Add/Remove, and then click OK. Close the Control Panel window. Restart the computer. Insert the MSN CD-ROM into the CD-ROM drive, and then click Setup MSN.  Follow the instructions on the screen to reinstall MSN. NOTE: If the Welcome To MSN screen does not appear, double-click My Computer, double-click the CD-ROM drive containing the MSN 2.5 CD-ROM, and then double-click the file Setup.exe. </li></ol>