Microsoft KB Archive/243308

= NetMeeting Does Not Work after Windows 2000 Upgrade =

Article ID: 243308

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q243308



SYMPTOMS
When you try to start Microsoft NetMeeting after you upgrade to Windows 2000, you may experience one or more of the following symptoms:
 * The program may disappear.
 * NetMeeting may generate an error message referring to Conf.exe.
 * You may not receive any error messages, but NetMeeting may not work correctly.



CAUSE
This problem can occur because Windows 2000 installs NetMeeting version 3.01 to the "Program Files\Netmeeting" folder, but it leaves the shortcuts pointing to the "Program Files\Netmeetingnt" folder and the prior version of NetMeeting (which may not run on Windows 2000).



RESOLUTION
To work around this problem, update the NetMeeting shortcuts to run from the "Program Files\Netmeeting" folder. Note that you can also delete the prior installation of NetMeeting in the the "Program Files\Netmeetingnt" folder.

To run Windows NetMeeting 3.01 on a computer running Windows 2000:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type conf.exe, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb kbui KB243308

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