Microsoft KB Archive/236350

= Cannot Remove Windows 2000 CD-ROM in Recovery Console =

Article ID: 236350

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q236350



SYMPTOMS
When you start the Recovery Console in Windows 2000, you may be unable to eject the Windows 2000 CD-ROM.



CAUSE
This issue can occur if you boot your computer using the Windows 2000 CD-ROM. Drivers and files the Recovery Console needs are located on the CD-ROM, so it locks the CD-ROM drive.



STATUS


MORE INFORMATION
For information about how to install the Windows 2000 Recovery Console, please see the following article(s) in the Microsoft Knowledge Base:

216417 How to Install the Windows 2000 Recovery Console

You can use the four boot disks to enter Recovery Console. If you use the disks, the you can eject the Windows 2000 CD-ROM.

Additional query words: Command Repair

Keywords: kbhardware kbprb KB236350

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