Microsoft KB Archive/93500

= Dell Machines Recognize Only 16 MB of Memory =

PSS ID Number: 93500

Article Last Modified on 11/20/2003

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The information in this article applies to:


 * Microsoft Windows NT Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q93500



SYMPTOMS
Some DELL computers such as the 486D/50, 433DE EISA and 25/50 MHz ISA may not be able to recognize more than 16 MB of RAM when running Windows NT.



CAUSE
This is a known problem with the BIOS of these Dell machines.



RESOLUTION
Dell's BIOS upgrade version A08 corrects this problem. If your computer incorrectly recognizes only 16 MB of memory, contact Dell to receive information about this upgrade.

The product included here is manufactured by Dell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt

Keywords: kbHardware KB93500

Technology: kbWinNT310Search kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310 kbWinNTS310search kbWinNTsearch kbWinNTSsearch kbWinNTW310 kbWinNTW310Search kbWinNTWsearch

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