Microsoft KB Archive/934952

= When you start NTFSDOS Professional, the operating system stops responding (hangs) =

Article ID: 934952

Article Last Modified on 7/23/2007

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APPLIES TO


 * Winternals Administrator's Pak 4.2
 * Winternals Administrator's Pak 5.0

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SYMPTOMS
When you start NTFSDOS Professional, the operating system stops responding (hangs). This problem may occur if the following conditions are true:
 * The Adaptec SCSI AHA-2940UW SCSI card is installed on the computer.
 * The BIOS version of the SCSI card is version 1.21.

Note NTFSDOS Professional is a component of Winternals Administrator's Pak.



CAUSE
This problem occurs because the BIOS version of the SCSI card is not the most recent version.



RESOLUTION
To resolve this problem, update the BIOS version of the SCSI card to the most recent version.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Additional query words: Winternals 30052 hangs NTFSDOS Professional

Keywords: kbtshoot kbexpertiseinter KB934952

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