Microsoft KB Archive/810983

= OL2002: Some Recipient Names Appear Two Times When Resolved =

Article ID: 810983

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office Outlook Connector

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SYMPTOMS
In Outlook 2002 Connector, when you either address an e-mail message, a meeting request, or an appointment, or assign a task to a recipient to whom you have already sent an item, the recipient's name resolves but may appear two times in the To field.



CAUSE
This behavior occurs if all the following conditions are true:
 * You typed the last name of the recipient first in the To field.
 * You have the Allow comma as separator option turned on.

NOTE This behavior does not occur if you select the recipient from the Address Book or type the recipient's first name into the To field before you type the last name.



RESOLUTION
To resolve this issue, turn off the Allow comma as address separator option. To do so:
 * 1) In Outlook 2002 Connector, click Tools, and then clickOptions.
 * 2) On the Preferences tab, click E-mail Options, and then click Advanced E-mail Options.
 * 3) Click to clear the Allow comma as address separator check box in the When sending a message section.
 * 4) Click OK three times to close all open windows.



STATUS
This behavior is by design.

Keywords: kbprb KB810983

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