Microsoft KB Archive/162193

= Word Articles Available by Fax or E-Mail: Web Content =

ID: Q162193

The information in this article applies to:


 * Microsoft Word

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Web Content. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q128051  Internet Assistant: Definition DFN Style Not Widely Supported Q137667  IA: Document Views with HTML Tags Displayed Q153360  HTML Document Displays Tags When Opened Q155903  Error Inserting ActiveX Control Q155948  Font Animation Lost After Saving to HTML Format

Q156818  OFF97: Internet Explorer 2.0 Required in Windows NT 3.51 Q157083  Word 97: Graphics Filters Installed During Typical Setup Q157084  Word 97: Text Converters Installed in a Typical Setup Q157086  Limitations of Converting from Word Format to HTML Q157092  Supplemental Text Converters Available for Word 97

Q157098  General Information About Page Borders in Word 97 Q157121  Can't Remove Background Sound Object in HTML Document Q157122  Double Buttons Creating New Template Based on Blank Web Page Q157136  Clip Gallery Video Displays Control Bar Becomes Static as GIF Q157224  Horizontal Rule and Other Web Elements Limited to 6.5 Inches

Q157226  Can't Use Back Forward Buttons After View HTML Source Q157299  Where to Find Word 6.x or 7.x Commands and Features in Word 97 Q157307  OFF97: Back Button in Netscape Navigator Is Not Available Q157353  OFF97: Show Office Toolbars Button may not be Available Q157477  Word Features Not Available During Web Authoring

Q157478  What's new in Word 97 Q157547  Extra Images Created After Using Web Page Wizard Q157639  Incorrect Hyperlink Error Inserting from Insert Field Dialog Q157640  Insertion Point Disappears After Inserting Scrolling Text Q157763  OFF97: Memory Problems When Hyperlinking Between Programs

Q157774  Word 97 Can't Open HTML Document with Nested Tables Q157776  Horizontal Lines Display With Different Widths Q157851  OFF97: Hyperlinks Do Not Use Browser-Defined Colors Q158332  OFF97: Best of the Web Link Fails to Open Internet Site Q158428  GP Fault Opening HTML File with Graphics After Installing Word

Q158467  Description of Options for Conversion Wizard Q158481  Objects Stacked After Converting to Word 6.x/95 RTF Format Q158689  Word 97: Self-Help and Online Support Options Q159222  OFF97: Output Quality Problems Printing Drawing Objects Q159282  OFF97: Shipped Graphics Filters and Their Limitations

Q159549  Different-Width Cells Display as Equal-Width Cells in Browser Q159707  Office 97 Requires Internet Explorer 3.01 Q159771  OFF97: Contents of the Ofread8.txt Readme File Q159778  OFF97: What Is Included in the Product Box? Q159866  How to Set Table Width to Percentage of Browser Window

Q159924  Word 97: Contents of the Wdread8.txt Readme File Q159940  General Information about Hyperlinks Q159948  Word 97: General Information About Web Page Authoring Q160022  Symbol Characters Change to Box Characters After Saving File Q160555  OFF97: Error Adding Blank Web Page to Binder

Q160864  Word 97: Close All Doesn't Close Multiple HTML Documents Q160977  Error Msg: Listnum Field In Table Causes Invalid Page Fault Q161519  Table Column Width Changes When Opened As HTML Q161631  How to Reset Word 97 MRU Lists

End of Article List Additional query words:

Keywords         : kbualink97 word8 word97 kbtlc Version          : 97 Platform         : WINDOWS Last Reviewed: March 22, 1998