Microsoft KB Archive/162337

Publisher Articles Available by Fax or E-Mail: Troubleshooting

= Publisher Articles Available by Fax or E-Mail: Troubleshooting =

Q162337
- The information in this article applies to:

- Microsoft Publisher 97 for Windows -

SUMMARY

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This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION

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The "Article Listing" section of this article includes a subset of Knowledge Base articles about troubleshooting. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

ORDERING ARTICLES BY E-MAIL OR BY FAX

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Ordering an Article by E-Mail -

To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591

For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine --

To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100

2. When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).

3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog order.

5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed  by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not  include "Q").

NOTE: You can order up to five items at a time.

7. When prompted, select the fax option and enter your three-digit area code and seven-digit fax number.

8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING

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ARTICLE ID ARTICLE TITLE ---

Q130662    PUB: Determining Memory in HP LaserJet Series Printers Q133098    PUB: Rotated Bitmaps Print Distorted to LaserJet 5L Q136190    PUB: Changes to LaserJet 4 Properties Not Updated in Publisher Q138512    PUB: Cannot Load Custom Control DLL Running Design Assistant Q138684    PUB: Publisher Hangs Searching Backward in a Table

Q142891    PUB: Problems Saving Publication After Floppy Disk Removed Q146434    PUB: Windows Slows Down While Printing to HP DeskJet 820c Q146622    PUB: Colored Text Printed Incorrectly to DeskJet 820c with ICM Q148731    PUB: Missing Pubole32.dll Error Starting Publisher Q152707    PUB: Invalid Page Fault Opening FoxPro .dbf File

Q154671    PUB97: Can't Preview Web Publication with Large Picture Q155079    PUB: Fonts Appear as Empty Boxes Q155089    PUB97: Rotated GIFs May Look Hazy Q155096    PUB: Printing Pattern Fills to PostScript is Very Slow Q155798    PUB97: Setup Stops Responding While Updating System

Q155854    CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery Q155900    PUB: Fancy First Letters Too Small on Windows NT Q157536     PUB97: "Mspub.exe Linked to Missing Export" Error After Setup Q157787    PUB: Duplicate File Error Saving from Windows NT to Windows 95 Q158383    PUB97: Web Publishing Wizard Not Supported by Publisher Support

Q158443    PUB97: Cannot Create Online Document Error Publishing Web Q158567    PUB97: Font List Appears Blank When Font Preview Turned On Q158648     PUB97: Publishing Files to Site that Doesn't Support LFNs Q159314    PUB97: "Invalid Page Fault in Kernel32.dll" Starting Publisher Q159375    CG3: Unable to Connect to Clip Gallery Live Web Site

Q160531    PUB: Color Loss in Rotated GIF Images Under Windows NT Q160537     PUB: Call To Undefined Dynalink Error After CorelDRAW! Setup Q160769    PUB: Troubleshooting Text Printing (Laser Printers) Q160770    PUB: Troubleshooting Text Printing (Inkjet Printers) Q161549    PUB97: Invalid Page Fault in Pubmerge.dll ---

Additional query words: 97 4.00