Microsoft KB Archive/833509

= Hidden windows of custom programs unexpectedly appear on the screen as blank windows in Windows XP =

Article ID: 833509

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you run certain custom programs on your Microsoft Windows XP-based computer, some of the program's windows that typically are hidden to users may unexpectedly appear on the screen as blank windows.



CAUSE
This problem may occur after you install the hotfix that is documented in the following article in the Microsoft Knowledge Base:

824141 MS03-045: Buffer overrun in the ListBox and in the ComboBox control could allow code execution



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, this hotfix requires Microsoft Windows XP Service Pack 1 (SP1).

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version        Size       File name -- 09-Dec-2003 13:08  5.1.2600.1325  1,678,080  Win32k.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



WORKAROUND
To work around this problem, remove the 824141 hotfix that is installed on your computer. To do so:
 * 1) Click Start, and then click Control Panel.
 * 2) Click Add or Remove Programs.
 * 3) In the list of currently installed programs, click Windows XP Hotfix - KB824141, and then click Remove.
 * 4) Follow the instructions that appear on the screen to remove the hotfix.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: display black empty

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB833509

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