Microsoft KB Archive/217911

= Faxes Sent from Excel 2000 Using Small Business Server 4.5 May Not Be Rendered Correctly =

Article ID: 217911

Article Last Modified on 11/7/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q217911



SYMPTOMS
If you create a worksheet with Excel 2000, you can e-mail it using Microsoft Exchange Server or fax it using the Small Business Server (SBS) Fax service. In some cases, the worksheet may be formatted incorrectly when it is faxed using the e-mail client, but formatted correctly if it is sent as an e-mail message.



CAUSE
When you send a worksheet created in Excel 2000 in e-mail, the worksheet is formatted using Hypertext Markup Language (HTML). This formatting may not be rendered correctly when you fax a worksheet using the e-mail client.



RESOLUTION
There are two workarounds for this issue:
 * Send the file as an e-mail attachment instead of as an e-mail fax message.
 * Print to the fax queue instead of sending the file as a fax to an e-mail recipient.



STATUS
Microsoft has confirmed that this is a problem in Excel 2000.

Additional query words: smallbiz

Keywords: kbbug kbnofix kbenv KB217911

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