Microsoft KB Archive/185230

= OFF98: Energy Saver Shutdown Does Not Work with MOM Running =

Article ID: 185230

Article Last Modified on 10/2/2002

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APPLIES TO


 * Microsoft Office 98 for Macintosh

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This article was previously published under Q185230



SYMPTOMS
If you schedule your computer to shut down at a specific time or if you schedule your computer to go to sleep or shut down after a certain amount of time during which the computer has been inactive, the computer may never shut down or go to sleep.

NOTE: If you have specified that your computer is to go to sleep after the computer has been inactive for a certain amount of time, the monitor may not go to sleep, but the hard disk does.



CAUSE
Your computer may not shut down or go to sleep if the Microsoft Office Manager (MOM) is installed and running on your computer.



WORKAROUND
To work around this behavior, turn off the Microsoft Office Manager. To do this, follow these steps:


 * 1) On the Apple menu, point to Control Panels and click Extensions Manager.
 * 2) In the list of control panels, clear the check box for Microsoft Office Manager.
 * 3) Click Restart.

Instead of completely shutting down your computer, you can put the display or the hard drive in sleep mode. This does not completely power down your computer but saves energy compared to the nonsleep mode. Note that you can allow your computer to sleep even if the Microsoft Office Manager is installed and running. To do this, follow these steps:


 * 1) On the Apple menu, point to Control Panels, and then click Energy Saver.

NOTE: The Energy Saver control panel may not be installed on certain computers. For more information, please contact Apple.
 * 1) Click Show Details.
 * 2) Click the "Separate timing for display sleep" check box or the "Separate timing for hard disk sleep" check box.
 * 3) Move the sliders for the options in step 3 to the number of minutes you want.

You can set the "Separate timing for display sleep" and the "Separate timing for hard disk sleep" sliders to different times.

NOTE: You may have to increase the time for the "Put the system to sleep whenever it's inactive for" option to increase the times on the other two sliders.
 * 1) Close the Energy Saver control panel.

Your computer goes to sleep after the specified number of minutes even though Microsoft Office Manager is installed and running.



STATUS
This problem occurs when you use Microsoft Office 98 Macintosh Edition and the Energy Saver control panel.



MORE INFORMATION
For information about how to contact Apple Computer, Inc., query in the Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

Additional query words: OFF98

Keywords: kbbug kbnofix kbenv kb3rdparty KB185230

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