Microsoft KB Archive/268291

= Game Voice: Game Voice Chat Stops Responding in Age of Empires II =

Article ID: 268291

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Age of Empires II: The Age of Kings
 * Microsoft Age of Empires II Gold Edition
 * Microsoft SideWinder Game Voice

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This article was previously published under Q268291



SYMPTOMS
When you use the Microsoft SideWinder Game Voice software in a multiplayer game of Microsoft Age of Empires II: The Age of Kings, the Game Voice chat session and the game may stop responding (hang).



CAUSE
This behavior can occur if the host leaves the Game Voice chat session.



RESOLUTION
To resolve this issue, use one of the following methods.

Minimize Age of Empires and Close the Game Voice Window
Minimize Age of Empires and close the Game Voice window. To do this:
 * 1) When you are playing the game, press ALT+TAB.
 * 2) While holding down the ALT key, press the TAB key until the Game Voice icon is selected.
 * 3) Click the Close (X) button in the upper-right corner of the Game Voice window to close the window.
 * 4) Click the Age of Kings button on the Windows taskbar to re-enter the game.

Quit the Game Voice Program
Quit the Game Voice program. To do this:
 * 1) Press CTRL+ALT+DELETE.
 * 2) In the Close Program dialog box, click SideWinder Game Voice, and then click End Task.

If you receive a message stating the program is busy or is not responding, click End Task again.



STATUS
Microsoft has confirmed that this is a problem in Microsoft SideWinder Game Voice.



MORE INFORMATION
To prevent this issue from occurring, do not leave the Game Voice chat session when you host a multiplayer game of Age of Empires II: The Age of Kings.

Additional query words: msgame side winder swgv aoe2 aok aoeii chats multiplay hangs freeze lock

Keywords: kbbug kbhardware kbpending KB268291

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