Microsoft KB Archive/915436

= FIX: Error message when you run a complex insert query or a stored procedure in SQL Server 2000: &quot;Internal SQL Server error&quot; =

Article ID: 915436

Article Last Modified on 11/2/2007

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APPLIES TO


 * Microsoft SQL Server 2000 Personal Edition
 * Microsoft SQL Server 2000 Developer Edition
 * Microsoft SQL Server 2000 Enterprise Edition
 * Microsoft SQL Server 2000 Standard Edition

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Bug #: 436 (SQL Hotfix)

Bug #: 420 (SQL Hotfix)

Bug #: 474425 (SQL Server 8.0)

Bug #: 474470 (SQL Server 8.0)

Bug #: 474596 (SQL Server 8.0)



Notice
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.



SYMPTOMS
When you run a query or a stored procedure in SQL Server 2000, you may receive an error message that resembles the following:

Server: Msg 8624, Level 16, State 1, Line 1 Internal SQL Server error

This problem occurs when you use a complex insert query that joins several tables. Typically, this problem occurs when the query runs parallel across multiple processors.

When this problem occurs, you may also experience the following symptoms:
 * The query does not run.
 * You cannot see the SHOWPLAN_ALL or SHOWPLAN_TEXT output for the query.

Note State 1 and Line 1 in the error message help distinguish this problem from other types of 8624 error messages. If a different state and line number exist in the error message, you are probably not experiencing this problem.



CAUSE
This problem occurs because of an incorrect evaluation in the optimization phase of the query.



RESOLUTION
The installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
 * The system uses the Advanced Micro Devices (AMD) AMD64 processor architecture or the Intel Extended Memory 64 Technology (EM64T) processor architecture.

Note This issue does not occur on systems that use the Intel Itanium processor architecture.
 * The system is running a 64-bit version of the Microsoft Windows Server operating system.
 * The system is running a 32-bit version of SQL Server 2000.

We have corrected this installation issue in later builds of SQL Server 2000, starting with version 8.00.2244. When a customer who is running SQL Server 2000 on an x64-based system requests this hotfix, we will provide a build that includes this hotfix and that can be installed correctly on an x64-based system. The build that we provide will be version 8.00.2244 or a later version.

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

64-bit hotfix for Itanium processors


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about logical and physical operators, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/aa216834(SQL.80).aspx

Keywords: kbbug kbfix kbtshoot kbhotfixserver kbqfe kbpubtypekc KB915436

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