Microsoft KB Archive/259758

= PI2000: Picture It! Quits Unexpectedly When You Attempt to Open or Save a File =

Article ID: 259758

Article Last Modified on 10/3/2003

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APPLIES TO


 * Microsoft Picture It! 2000 Standard Edition
 * Microsoft Picture It! Express 2000

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This article was previously published under Q259758



SYMPTOMS
When you attempt to open or save a file in Microsoft Picture It! 2000 or Microsoft Picture It! Express 2000, the program may quit unexpectedly.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You are using a Microsoft Windows 2000-based computer.
 * Software for a Kodak DC-265, DC-280, or related Universal Serial Bus (USB) model digital camera is installed on the computer.



RESOLUTION
To work around this issue, you must either uninstall Picture It! 2000 or Picture It! Express 2000, or uninstall the Kodak digital camera software.



MORE INFORMATION
This issue does not occur with earlier versions of Microsoft Windows.

You may be able to resolve this issue by downloading and installing updated Kodak digital camera software from the following Kodak Web site:

http://www.kodak.com/US/en/nav/support.shtml

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: close disappear crashes pictureit pi2k

Keywords: kbbug kbnofix kbcamera KB259758

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