Microsoft KB Archive/841541

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: May 14, 2004 =

Article ID: 841541

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-





SUMMARY
''Microsoft has released the Microsoft Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that are contained in the hotfix package



Article contents

 * INTRODUCTION
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated May 14, 2004.

back to the top

Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package, but was not previously documented in a Microsoft Knowledge Base article:  When you use a COM add-in in Outlook 2002 that uses a Microsoft Visual Basic for Applications (VBA) macro that starts a hidden session of Microsoft Word 2002 and adds text to an outgoing e-mail message, the first e-mail message is sent correctly. However, when you try to send a second or subsequent e-mail message, you receive the following error message:

Microsoft WordMail could not be started. Close any open dialog boxes in  Word and try again.

If you then try to quit Outlook 2002, Word 2002 becomes visible and you receive the following error message:

You cannot close Microsoft Word because a dialog is active. Switch to  Microsoft Word first and close the dialog.



back to the top



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

back to the top

Prerequisites
 The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 2 (SP2). However, we have not tested this fix on Office XP SP2 to the same extent as on Microsoft Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</ul>

back to the top

Restart information
You do not have to restart your computer after you apply this hotfix.

back to the top

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

back to the top

Registry information
You do not have to create or modify any registry keys to use the hotfix that is contained in this package.

back to the top

Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size       File name ---  14-May-2004  02:11  7,274,496  Outlookff.msp (Full-File/Administrative) 13-May-2004 22:39  2,535,936  Outlookop.msp (Optimized) After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table: <pre class="fixed_text">  Date         Time   Version      Size       File name 08-Apr-2004 00:24  10.0.6711.0     80,584  Dlgsetp.dll 08-Apr-2004 00:24  10.0.6711.0     39,624  Dumpster.dll 26-Apr-2004 17:27  10.0.6712.0    109,256  Envelope.dll 30-May-2003 16:08  10.0.5328.0    253,952  Exchcsp.dll 26-Apr-2004 17:27  10.0.6712.0    346,824  Exsec32.dll 09-Aug-2002 01:22  10.0.4406.0    137,800  Impmail.dll 08-Apr-2004 00:24  10.0.6711.0    543,424  Outlcm.dll 03-Dec-2003 22:54  10.0.6501.0     92,688  Outlctl.dll 05-May-2004 01:47  10.0.6713.0  6,331,080  Outllib.dll 08-Apr-2004 00:24  10.0.6711.0     92,872  Outlmime.dll 05-May-2004 01:47  10.0.6713.0     47,816  Outlook.exe 08-Apr-2004 00:24  10.0.6711.0     129,728  Outlph.dll 08-Apr-2004 00:24  10.0.6711.0     47,816  Outlvbs.dll 25-Nov-2002 16:50  10.0.4721.0     47,688  Recall.dll Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

back to the top

<div class="references_section">