Microsoft KB Archive/217100

= MCIS SMTP Service May Terminate Unexpectedly While Attempting to Send a Message with 300 or More Recipients =

Article ID: 217100

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Commercial Internet System 2.0

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This article was previously published under Q217100





SYMPTOMS
The Microsoft Commercial Internet System (MCIS) version 2.0 SMTPSVC service may terminate unexpectedly with a stack overflow error on an Alpha server with a Dr.Watson log similar to the following:

Application exception occurred: App: exe\inetinfo.dbg (pid=174) When: 1/21/1999 @ 16:15:50.985 Exception number: c00000fd (stack overflow)

function: ServiceEntry 678e229c: b12a0000 stl    s0,0(s1) 678e22a0: a75e0018 ldq    ra,18(sp) 678e22a4: a53e0000 ldq    s0,0(sp) 678e22a8: a55e0008 ldq    s1,8(sp) 678e22ac: a57e0010 ldq    s2,10(sp) 678e22b0: 23de0030 lda    sp,30(sp) 678e22b4: 6bfa8001 ret    zero,(ra),1  ServiceEntry+2cc20 678e22b8: 00000000 halt 678e22bc: 00000000 halt 678e22c0: 23deff80 lda    sp,-80(sp) FAULT ->678e22c4: b53e0010 stq    s0,10(sp) 678e22c8: b55e0018 stq    s1,18(sp) 678e22cc: b57e0020 stq    s2,20(sp) 678e22d0: b59e0028 stq    s3,28(sp) 678e22d4: b5be0030 stq    s4,30(sp) 678e22d8: b5de0038 stq    s5,38(sp) 678e22dc: b5fe0040 stq    fp,40(sp) 678e22e0: b75e0048 stq    ra,48(sp) 678e22e4: 43f3000c addl   zero,a3,s3 678e22e8: b23e0060 stl    a1,60(sp) 678e22ec: 43f40011 addl   zero,a4,a1 678e22f0: b21e005c stl    a0,5c(sp)


 * > Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 02475fb0 678e266c 000012a8 024aed08 024ae550 024af606 smtpsvc!ServiceEntry 02476030 fffffffc 000012a8 024aed08 024ae550 024af606 smtpsvc!ServiceEntry 02476030 00000000 000012a8 024aed08 024ae550 024af606



CAUSE


RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed this to be a problem in Commercial Internet System version 2.0.

Additional query words: mcis hotfix hot fix qfe quick engineering patch

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB217100

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