Microsoft KB Archive/946014

= Unable to start Windows Media Services due to anonymous user authentication plug-in error =

Article ID: 946014

Article Last Modified on 12/5/2007

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APPLIES TO


 * Microsoft Windows Media Services 9 Series

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Source: Microsoft Support



RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.



Action
You are attempting to do one of the following:
 * You start Windows Media Services 9 Series.
 * You are streaming content from the Windows Media server anonymously.



Result
You find that any of these errors have occurred:
 * 1) In the Troubleshooting section of the Windows Media Services administrator console you see the error:

WMS Anonymous User Authentication Plug-in Error ( 0x8007052e ) - Logon failure: unknown user name or bad password.
 * 1) In the Windows Event Viewer you see the following event:

Event ID 323

Source WMServer

Category Plugin

Plug-in &quot;WMS anonymous user authentication&quot; on the server failed with the following information. Error code = 0x8007052e. Error text = &quot;Logon failure: unknown user name or bad password&quot;
 * 1) You are unable to stream content from the server anonymously.



Cause
The WMS Anonymous User Authentication Plug-in is using a password that is out of sync with the Windows user account.



Resolution

 * 1) Click on Start and Run. Type in compmgmt.msc and press OK.
 * 2) Expand Computer Management (local), then Local Users and Groups, and click on Users
 * 3) Locate the Windows Media anonymous account. This is WMUS_.
 * 4) Right click on this user account and choose Set Password.
 * 5) Proceed with setting the password and give the account a new password.
 * 6) Click OK.
 * 7) In Windows Media Services click on the server name.
 * 8) On the properties tab choose Authentication.
 * 9) Double-click on the WMS Anonymous User Authentication plug-in.
 * 10) Make sure that the user account name is the same as what is in Computer Management.
 * 11) Set the password to be the same as what you set in Computer Management.
 * 12) Click OK and enable the WMS Anonymous User Authentication plug-in.



MoreInformation


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Keywords: kbnomt kbrapidpub KB946014

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