Microsoft KB Archive/873011

= You cannot use the Save Results component on a Web server that maps to a script handler with FrontPage 2003 =

Article ID: 873011

Article Last Modified on 9/15/2004

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APPLIES TO


 * Microsoft Office FrontPage 2003

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SYMPTOMS
When you submit a form that is configured to use the Save Results component in Microsoft Office FrontPage 2003, you may experience the following symptoms:
 * The form fields are cleared.
 * The form fields are returned to their default settings.

However, the form is not saved when you submit it, and you do not receive a confirmation page.



CAUSE
This behavior occurs if the following conditions are true:
 * The form that you submitted is located on a Microsoft Internet Information Services (IIS) Web server with Microsoft FrontPage Server Extensions.
 * The form that you submitted has a file name extension that maps to a script handler on the IIS Web server.



RESOLUTION
To resolve this behavior, save the form as a Web page that uses a file name extension that is not mapped to a script handler on the IIS Web server, such as an .htm file.



MORE INFORMATION
By default, several dynamic content technology file types are mapped to script handlers in IIS. For example, the following file name extensions are mapped to script handlers in IIS:
 * An .asp file
 * An .aspx file
 * An .stm file
 * An .shtm file
 * An .shtml file
 * An .idq file
 * An .idc file
 * An .htr file

The previously mentioned file name extensions cannot be used for Web pages that save form results to files or that send form results to e-mail messages because Web pages that contain forms that save results to files or that send form results to e-mail messages are processed through the FrontPage SmartHTML Interpreter (the Shtml.dll file).

The FrontPage SmartHTML Interpreter (the Shtml.dll file) checks to see if the Web page that contains the form is mapped to a script handler. If the FrontPage SmartHTML Interpreter did not do this check, the source code for the script-mapped page may have been displayed in the Web browser.

