Microsoft KB Archive/233474

= Business Planner: Does Not Start if You Remove Internet Explorer 5 =

Article ID: 233474

Article Last Modified on 6/12/1999

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APPLIES TO


 * Microsoft Business Planner

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This article was previously published under Q233474



SYMPTOMS
If you remove Microsoft Internet Explorer 5 from your computer, you may receive the following error message when you attempt to start Microsoft Business Planner:

C:\Program Files\Microsoft Office\Office\Msbp.exe

A device attached to the system is not functioning.

If you click OK, you receive the following error message:

The Msbp.exe file is linked to missing export Comctl32.dll:_TrackMouseEvent.



CAUSE
This behavior can occur because Business Planner requires certain files that are installed by Internet Explorer 5 to function correctly.



RESOLUTION
To resolve this issue, reinstall Internet Explorer 5.



MORE INFORMATION
This issue does not occur on Microsoft Windows NT 4.0-based computers if Service Pack 4 or later is installed.

Additional query words: msbp uninstall ie5

Keywords: kberrmsg kbinterop kbenv kbprb KB233474

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