Microsoft KB Archive/185299

= PRJ98: Crash When Print or Preview a Gantt Chart with Many Tasks =

Article ID: 185299

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Project 98 Standard Edition

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This article was previously published under Q185299



SYMPTOMS
In Microsoft Project 98, when you print or print preview a Gantt Chart view, you may receive one of the following error messages.

In Windows 95
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you receive the following message:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at.

In Windows NT
An application error has occurred and an application error log is being generated.

WINPROJ.EXE

Exception: access violation, Address:.



CAUSE
This behavior occurs when you print or print preview a Gantt Chart view that displays more than 12,000 tasks with at least one task dependency.



RESOLUTION
To correct this problem, install Microsoft Project 98 for Windows Service Release 1 (SR-1).

NOTE: A temporary workaround to this behavior is to not show link lines in the project that contains more than 12,000 tasks. To turn link lines off, follow these steps:


 * 1) On the Format menu, click Layout.
 * 2) In the Layout dialog box, under Links, click the option on the far left that does not display link lines. Click OK.



STATUS
Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

This problem was corrected in Microsoft Project 98 for Windows, Service Release 1 (SR-1).

For additional information about obtaining and installing SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

185102 PRJ98: How to Obtain and Install MS Project 98 SR-1

Additional query words: crash crashes crashing crashed quit quitting quits fail fails failing failed break

Keywords: kbbug kberrmsg kbfix kbprint KB185299

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