Microsoft KB Archive/238335

= OL97: Error Message: Blue Screen "Error Reading Disk in Drive A:" =

Article ID: 238335

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q238335



SYMPTOMS
When you quit Outlook, you may receive the following blue screen error message:

Error Reading disk in drive A.

Please insert disk

with serial number in drive A.

Press ENTER for OK or ESC to Cancel.



CAUSE
You exported a Personal Folders (.pst) file to to a disk in drive A, and removed the disk before quitting Outlook.



RESOLUTION
Reinsert the disk in drive A and press ENTER, or press ESC.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This is not a fatal error message. Reinserting the disk and pressing ENTER will quit Outlook successfully. Pressing ESC without reinserting the disk will produce the following message:

Unable to write to disk in drive A:

Data or files may be lost.

Press any key to continue

Pressing any key will repeat this message a time or two and then successfully quit Outlook. No data is lost.

Additional query words: 97

Keywords: kbbug kbnofix KB238335

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