Microsoft KB Archive/33570

= Mouse Must be Removed to Run PS/2 Diagnostics =

Article ID: 33570

Article Last Modified on 9/23/2003

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APPLIES TO


 * Microsoft Mouse Driver 7.04 Standard Edition
 * Microsoft Mouse Driver 8.2 Standard Edition

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This article was previously published under Q33570



SUMMARY
When running the PS/2 diagnostics program with a Microsoft Mouse on the mouse port, the mouse must be disconnected. If the mouse is not disconnected the machine stops responding (hangs).

Additional query words: IBM 3rdparty locks up

Keywords: KB33570

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