Microsoft KB Archive/942463

= FIX: Re-enabled ACF2 user accounts still appear as being suspended after you set the SUSPEND attribute to False for the accounts in Identity Integration Server or in Identity Lifecycle Manager =

Article ID: 942463

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Identity Integration Server 2003 Host Access Management Agent Feature Pack 3

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SYMPTOMS
You want to re-enable suspended ACF2 user accounts by setting the ACF2 SUSPEND attribute to False for the suspended user accounts. A Microsoft Identity Integration Server (MIIS) 2003 or ILM (Identity Lifecycle Manager) 2007 export process is started to export the changes to ACF2.

During the next import process, the ACF2 user accounts that were re-enabled still appear in MIIS 2003 or in ILM 2007 as being suspended because the SUSPEND attribute is still set to True. Additionally, you receive the following error message during the import process for each ACF2 user account that has the SUSPEND attribute set to False that was exported:

Exported-change-not-reimported.



CAUSE
This problem occurs because the Host Access Management Agent does not correctly import the SUSPEND attribute during the import process.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next release of the Host Access Management Agent that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Identity Integration Server 2003 Service Pack 2 (SP2) or Microsoft Identity Lifecycle Manager 2007 installed before you apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent fix that contains these files may also contain additional files.

After you apply this hotfix, you must update the Hostconfig.xml file. After you update the Hostconfig.xml file, the Host Access Management Agent (HAMA) will correctly import the ACF2 SUSPEND attribute during an import process. To update the Hostconfig.xml file, follow these steps:  At a command prompt, open the MIIS Extensions folder. By default, the folder is the following path:

C:\Program Files\Microsoft Identity Integration Server\Extensions

 Run the following command to update the HostConfig.xml file:

hostconfig -upgrade





STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kberrmsg kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB942463

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