Microsoft KB Archive/132869

Microsoft Plus! Detects 16-Color Palette as 256 Colors

PSS ID Number: Q132869 Article last modified on 08-28-1995

95

WINDOWS

= SYMPTOMS =

When you install Microsoft Plus! for Windows 95 on a computer using a 16- color video driver, you receive the following message:

Because your display is currently set to 256 colors, Setup will install only the 256-color desktop themes. If your display can be reconfigured for more colors, you might also want to install the high-color themes. Install high-color themes too?

= CAUSE =

Microsoft Plus! for Windows 95 detects only that you are not using a High Color device and displays the message stated above.

= RESOLUTION =

Do not install the Visual Enhancements components on a computer with a 16- color palette. The desktop themes are designed for use on a computer using 256 or more colors.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Plus! for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup kbdisplay KBSubcategory: wpp95 win95 winplus windrvr Additional reference words: 95

=
================================================================

Copyright Microsoft Corporation 1995.