Microsoft KB Archive/233026

Overseer Err Msg: Room Load Failure

PSS ID Number: Q233026 Article last modified on 07-20-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == Tex Murphy: Overseer == 

= SYMPTOMS =

When you play Tex Murphy: Overseer, you may receive the following error message at random intervals during the game:

Room Load Failure

= CAUSE =

This behavior can occur if any of the following conditions are true:


 * The CD-ROM is dirty or damaged.
 * An insufficient amount of video memory is available to display the room.

= RESOLUTION =

To resolve this issue, use the following methods in the order in which they are presented.

Inspect and Clean the CD-ROM
To clean the Tex Murphy: Overseer CD-ROM, gently wipe the silver side of the CD-ROM with a soft, lint-free cotton cloth. Do not use paper cloth which can scratch the plastic and leave streaks.

NOTE: When you clean the CD-ROM, wipe from the center of the disc outward; do not use a circular motion.

If the disc still does not perform properly, clean the disc using a warm water or a mild window cleaning solution. Dry the disc thoroughly and then test the disc again.

If you suspect that the CD-ROM may be damaged, contact Microsoft Product Support Services at the appropriate number listed below between the hours of 6:00 AM and 6:00 PM Pacific time, Monday through Friday:


 * United States: (800) 793-8324
 * Canada: (425) 635-7178

If the issue continues to occur, proceed to the next method.

Reduce Texture Quality
To reduce the texture quality in the game:


 * 1) On the Tex Murphy: Overseer startup screen, click Config.
 * 2) On the Preferences tab, click Advanced Preferences.
 * 3) Drag the Texture Quality slider bar to a lower setting.
 * 4) Click OK.

If the issue continues to occur, proceed to the next method.

Disable Mip Mapping
To disable Mip Mapping in the game:


 * 1) On the Tex Murphy: Overseer startup screen, click Config.
 * 2) On the Preferences tab, click Advanced Preferences.
 * 3) Click to clear the MipMap check box.
 * 4) Click OK.

Additional query words: access tmo cannot rooms

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========================================================= Keywords : kberrmsg kbui kbimu kbfaq Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.