Microsoft KB Archive/915628

= Other members of your domain do not see your managed domain identity as trusted in Groove =

Article ID: 915628

Article Last Modified on 3/2/2007

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APPLIES TO


 * Groove Enterprise Management Server 2.0
 * Groove Enterprise Management Server 2.1
 * Groove Enterprise Management Server 2.5
 * Groove Enterprise Management Server 3.0
 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
Other members of your Groove domain do not see your managed domain identity as trusted in Microsoft Office Groove 2007 and in earlier versions of Groove.



CAUSE
This issue occurs when one of the following conditions is true:
 * You set the listing for the local network directory to something other than All Contact Information or Full vCard. In this case, other Groove clients cannot examine the vCard to display a trust icon.
 * Your Groove domain is managed by Groove Enterprise Management Server 3.0 or an earlier version of Enterprise Management Server, and your identity information contains certain strings that are reserved for use as vCard labels. In this case, Enterprise Management Server cannot process the identity information to determine whether your identity is trusted.



RESOLUTION
To resolve this issue, change the listing option, or remove the invalid strings from the identity information.



MORE INFORMATION
Groove Enterprise Management Server 3.0 and earlier versions of Enterprise Management Server cannot process identity information values that are identical to the strings that are used as internal labels for the fields.

The strings that you should not use in an identity field are as follows:
 * ADR
 * BEGIN
 * EMAIL
 * END
 * FAX
 * FN
 * HOME
 * INTERNET
 * N
 * PAGER
 * PREF
 * ORG
 * POSTAL
 * TEL
 * TITLE
 * URL
 * VCARD
 * VERSION
 * VOICE
 * WORK

Note These labels are case sensitive. Therefore, you can use lowercase and mixed-case versions of these strings. Additionally, strings that contain these strings do not cause the issue. For example, both &quot;Home&quot; and &quot;Number&quot; are permissible strings.

Additional query words: TCN-00966 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB915628

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