Microsoft KB Archive/185309

= WD97: Fatal Exception Connecting to a Novell Drive in Word =

Article ID: 185309

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition, when used with:
 * Microsoft Windows 95

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This article was previously published under Q185309



*********************************************************************
 * - WARNING -                          **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN      **
 * CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                 **
 * WITH DISCRETION.                                           **



SYMPTOMS
In Microsoft Word when you click Open on the File menu and click a drive in the Look-In list that has been mapped to a Novell server under Microsoft Windows 95 you may receive the following error:

Fatal Exception 06 Has occurred at: 17E7:



CAUSE
You are using the real-mode Ipxodi.com network client under Microsoft Windows 95 and the Config.sys file has the "files =" line set to less than 60.



WORKAROUND
To prevent this error from occurring, set the "files =" line equal to at least 60 in the Config.sys file. To do this, follow these steps:


 * 1) Close all programs.
 * 2) Click Start and then Run.
 * 3) In the Open box, type sysedit and click OK.
 * 4) Click Config.sys.
 * 5) Look for a line that reads FILES=. If it is less than 60, change it to 60.
 * 6) Save the Config.sys file and then close the System Configuration Editor.
 * 7) Restart Windows.

Additional query words: word97

Keywords: kbprb KB185309

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