Microsoft KB Archive/823776

= Windows Does Not Recognize the HP Photosmart 315 Memory Card =

Article ID: 823776

Article Last Modified on 8/22/2003

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you use a HP Photosmart 315 digital camera, Windows 2000 or Windows XP may not be able to read the compact flash memory card.



CAUSE
This problem may occur if the HP Photosmart 315 compact flash memory card is larger than 32 MB. Windows 2000 and Windows XP cannot read HP Photosmart 315 compact flash memory cards that are larger than 32 MB without a compact flash card reader.



WORKAROUND
To work around this problem, use one of the following methods:
 * Use a compact flash memory card that is 32 MB or smaller.
 * Use a compact flash memory card reader to read compact flash cards that are larger than 32 MB in Windows 2000 and Windows XP.

Additional query words: hp photosmart photo smart card memory read reader usb

Keywords: kbnofix kbprb KB823776

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