Microsoft KB Archive/323373

= Error Message When You Click a Link Under Matching Documents =

Article ID: 323373

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q323373





SYMPTOMS
If you perform a search, and then click a hyperlink under the Matching Documents heading, you may receive the following error message:

Unable to display document list.

An internal server error has occurred.

This symptom may occur if the permissions for the webpart have changed or if you do not belong to the local administrators group.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SharePoint Portal Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time  Version  Size       File name ---  20-May-2002  3:32  4629.24  1,703,936  Mssrch.dll 20-May-2002 3:32  4629.24    258,048  Pkmevsnk.dll Note Because of file dependencies, this update requires Microsoft SharePoint Portal Server 2001 Service Pack 1 (SP1).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbenv kbqfe kberrmsg kbbug kbfix kbshareptportalsvr2001presp2fix KB323373

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