Microsoft KB Archive/197040

= Err Msg: RNAAPP.DLL Caused an Invalid Page Fault in Module... =

Article ID: 197040

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE Services 2.2
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q197040



SYMPTOMS
When you start your Windows 98-based computer, you may receive the following error message:

RNAAPP.DLL caused an Invalid Page Fault in module Kernel32.dll at

If you then press ENTER, you may receive the following error message:

RNAAPP.dLL caused an Invalid Page Fault in module at

Also, you may be unable to connect your Windows CE device to your computer, and your computer may stop responding (hang) when you try to shut down.



CAUSE
This issue can occur if you are running Windows CE Services versions 2.2, 2.1. or 2.2, and the Macroview Telecom PrivateWire program is installed and is configured to start automatically when you start your computer.



RESOLUTION
To resolve this issue, contact Macroview Telecom to inquire about a fix for this issue.

To work around this issue, configure PrivateWire so that it does not start automatically when you start your computer. For information about how to do so, view the documentation included with PrivateWire, or contact Macroview Telecom.



MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98

Keywords: kberrmsg kbenv kbprb kb3rdparty KB197040

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