Microsoft KB Archive/293066

= Information about rule account and destination folder is missing in Outlook after upgrade =

Article ID: 293066

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q293066



SYMPTOMS
After you upgrade to Microsoft Outlook 2002 or to a later version of Outlook, when you attempt to view a rule that was created in Outlook 2000 (Internet Mail Only), information about the rule account and the destination folder is missing.



WORKAROUND
To work around this issue, recreate the rule:
 * 1) Under Outlook Shortcuts, click Inbox, and then on the Tools menu, click Rules Wizard.
 * 2) In the Apply changes to this folder list, click the appropriate Inbox, and then click New.
 * 3) Click Start creating a rule from a template, and then click the action that you want the rule to perform.
 * 4) Under Rule description (click on an underlined value to edit it), click the underlined values to specify conditions for the rule, and then click Next.
 * 5) Under Which condition(s) do you want to check, click to select the check boxes of the conditions to check for the rule, and then click Next.
 * 6) Under Add any exceptions (if necessary), click to select the check boxes of any exceptions, and then click Next.
 * 7) Type the name for the rule, and then click Finish.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kbpending KB293066

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