Microsoft KB Archive/898750

= An object in a PowerPoint 2003 presentation may not appear in some views =

Article ID: 898750

Article Last Modified on 8/29/2006

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APPLIES TO


 * Microsoft Office PowerPoint 2003

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SYMPTOMS
When you view a Microsoft Office PowerPoint 2003 presentation that contains an object, such as a background, a picture, a chart, or a movie, the object may not appear in some views.

For example, the object may appear in Slide Show view. However, when you view the presentation in Normal view, the object does not appear.



CAUSE
This issue may occur because of a Microsoft Windows compatibility issue between the graphics adaptor driver and PowerPoint 2003.



WORKAROUND
Sometimes, if you use a lower value for the Windows hardware acceleration feature, the object in the PowerPoint 2003 presentation will appear in all views. To change the value for the hardware acceleration feature, follow these steps.

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.
 * 1) Click Start, click Control Panel, and then click Appearance and Themes.
 * 2) Click Display.
 * 3) Click the Settings tab.
 * 4) Click Advanced.
 * 5) Click the Troubleshoot tab.
 * 6) Move the Hardware acceleration slider to a lower value, such as None. Then, click OK.
 * 7) Click OK to close the Display Properties dialog box.

If this issue is corrected after you change the value for the Windows hardware acceleration feature, contact the vendor of your graphics adaptor to determine whether an updated driver that may resolve this issue is available.

For information about how to contact your graphics adaptor manufacturer to determine the capabilities of your graphics adaptor and to determine whether an updated driver is available, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z



MORE INFORMATION
For more information about how to troubleshoot video display problems, click the following article number to view the article in the Microsoft Knowledge Base:

307960 Resources for troubleshooting display problems in Windows XP

Additional query words: powerpoint2003 ppt2003 ppt2k3 playing play unavailable disappear missing card

Keywords: kbtshoot kbview kbhardware kbprb kbvideo kbdisplay KB898750

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