Microsoft KB Archive/894178

= FIX: You notice a memory leak when you enable the Content Management Server authentication module, and Content Management Server 2002 may stop responding =

Article ID: 894178

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2002 Service Pack 1a

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SYMPTOMS
In Microsoft Content Management Server 2002, you notice a memory leak when you enable the Content Management Server authentication module. When the memory leak occurs and the available computer memory becomes low, Content Management Server 2002 may stop responding (hang).

Note This problem does not occur if guest-only authentication is used.



CAUSE
This problem occurs because of a memory leak that occurs when you enable the Content Management Server authentication module. When you enable the Content Management Server authentication module, Content Management Server 2002 uses the &quot;CMSAuthToken&quot; string to maintain the cookie session in the Web browser. If Content Management Server 2002 has to renew the cookie when the session expires, a memory leak occurs.

Note You enable the Content Management Server authentication module by adding the following element to the Web.config file.  ...  ... 



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Content Management Server 2002 Service Pack 1a installed on your computer.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name 12-Feb-2005 05:32  5.0.4537.0  1,492,192  Resolutionobjectmodel.dll



WORKAROUND
To work around this problem, you can reset Microsoft Internet Information Services (IIS) to help free memory. To do this, click Start, click Run, type iisreset in the Open box, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: CMS2002

Keywords: kbbug kbfix kbqfe kbprb kbcontentmgtserv2002presp2fix kbhotfixserver KB894178

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