Microsoft KB Archive/328477

= Services.exe May Hang When You Restart a Service =

Article ID: 328477

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3

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This article was previously published under Q328477



SYMPTOMS
If you repeatedly start and stop the Logical Disk Manager administrative service, the net start or net stop command may stop responding (hang). This occurs because of a deadlock in Services.exe. If the command does not stop responding, any of the following problems may occur:
 * A device change (such as inserting a CD-ROM) is not detected in Disk Management.
 * The RegisterDeviceNotification function does not work correctly if you use DEVICE_NOTIFY_SERVICE_HANDLE.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name 27-Aug-2002 14:53  5.0.2195.5781  123,664  Adsldp.dll 27-Aug-2002 14:53  5.0.2195.5781  131,344  Adsldpc.dll 27-Aug-2002 14:53  5.0.2195.5781   62,736  Adsmsext.dll 27-Aug-2002 14:53  5.0.2195.6033  358,160  Advapi32.dll 27-Aug-2002 14:53  5.0.2195.5855   49,424  Browser.dll 27-Aug-2002 14:53  5.0.2195.6012  135,952  Dnsapi.dll 27-Aug-2002 14:53  5.0.2195.6012   96,016  Dnsrslvr.dll 27-Aug-2002 14:53  5.0.2195.5722   45,328  Eventlog.dll 27-Aug-2002 14:53  5.0.2195.5859  145,680  Kdcsvc.dll 04-Jun-2002 14:31  5.0.2195.5859  199,952  Kerberos.dll 21-Aug-2002 09:27  5.0.2195.6023   71,248  Ksecdd.sys 22-Jul-2002 16:54  5.0.2195.5960  507,152  Lsasrv.dll 22-Jul-2002 16:54  5.0.2195.5960   33,552  Lsass.exe 12-Aug-2002 17:54  5.0.2195.6006  108,816  Msv1_0.dll 27-Aug-2002 14:53  5.0.2195.5979  307,472  Netapi32.dll 27-Aug-2002 14:53  5.0.2195.5966  360,720  Netlogon.dll 27-Aug-2002 14:53  5.0.2195.5979  916,752  Ntdsa.dll 27-Aug-2002 14:53  5.0.2195.6025  389,392  Samsrv.dll 27-Aug-2002 14:53  5.0.2195.5951  129,296  Scecli.dll 27-Aug-2002 14:53  5.0.2195.5951  302,864  Scesrv.dll 15-Aug-2002 12:14  5.0.2195.6015   66,560  Sp3res.dll 27-Aug-2002 14:53  5.0.2195.5859   48,912  W32time.dll 04-Jun-2002 14:32  5.0.2195.5859   57,104  W32tm.exe 27-Aug-2002 14:53  5.0.2195.5944  125,712  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbshell kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB328477

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