Microsoft KB Archive/231473

PCA-Compliance Unknown Status Report for Microsoft Applications

PSS ID Number: Q231473 Article last modified on 06-15-1999

WINDOWS:4.0,5

WINDOWS

================================================================ ==

The information in this article applies to:

 Year 2000 Product Analzyer, used with:  == Microsoft Internet Explorer versions 4.0, 5 for Windows 98 ==  

= SYMPTOMS =

The Year 2000 Product Analyzer may return a Compliance Unknown status for versions of Microsoft Office applications such as these:


 * Access 2000
 * Excel 8.0e
 * Excel 8.0c
 * Excel 2000
 * FrontPage 2000
 * Internet Explorer 5.0
 * Office 8.0.3512
 * Outlook 2000
 * PowerPoint 8.0b
 * PowerPoint 2000
 * Word 2000

= RESOLUTION =

Please follow the steps below to update the database.


 * 1) Start the Microsoft Year 2000 Product Analyzer Tool.
 * 2) Choose the Custom install button.
 * 3) On the Update Database screen, Check the box to Update Database.
 * 4) The correct URL is already populated in the Source box.
 * 5) Finish running the report.

= MORE INFORMATION =

To submit a question to a Microsoft Product Analyzer Support Professional via e-mail:


 * 1) Go to http://www.microsoft.com/year2000
 * 2) Click Microsoft Year 2000 Product Analyzer.
 * 3) Click Microsoft Year 2000 Product Analyzer Support (located in the Contents section).
 * 4) Click Microsoft Year 2000 Readiness Disclosure Center and follow the directions provided there.

Additional query words:

=
========================================================= Keywords : kbpca Version : WINDOWS:4.0,5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.