Microsoft KB Archive/274601

= XADM: Mailbox Manager Does Not Detect Hidden Mailboxes =

Article ID: 274601

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q274601



SYMPTOMS
Mailbox Manager may not detect hidden mailboxes. For example, when you start the Microsoft Exchange Server Administrator program, open the properties for Mailbox Manager, click Policies, click Recipients, and then click Excluded Mailboxes, a list of mailboxes are displayed. When you click mailboxes in this list, Mailbox Manager does not process them. However, hidden mailboxes are not displayed in this list.



CAUSE
This issue can occur if Lightweight Directory Access Protocol (LDAP) is disabled.



RESOLUTION
To resolve this issue, enable LDAP.



MORE INFORMATION
Mailbox Manager uses LDAP to query the directory to build the list of recipients. If LDAP is disabled, Mailbox Manager cannot resolve hidden mailboxes.

Keywords: kbprb KB274601

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