Microsoft KB Archive/923841

= The computer may restart slowly after a system failure occurs in Windows Server 2003, Edition for Itanium-based Systems =

Article ID: 923841

Article Last Modified on 3/28/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

-



SYMPTOMS
When a system failure occurs on a computer that is running an Itanium-based version of Microsoft Windows Server 2003, incorrect return values about the system firmware may be recorded in the dump file. Because of this problem, the computer may incorrectly determine that a system reset has occurred. Therefore, the computer may restart more slowly than it would if the correct return values were recorded.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
To apply this hotfix, your computer must be running an Itanium-based version of Windows Server 2003 with Service Pack 1 (SP1).

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: Winx64 Windowsx64 64bit 64-bit Stop bug check Bugcheck

Keywords: kbwinserv2003sp2fix kbwinserv2003presp2fix kbfix kbbug kbhotfixserver kbqfe kbexpertiseinter KB923841

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.