Microsoft KB Archive/873182

= You receive an &quot;Application is terminating&quot; error message when you view the Quicken Deluxe 2001 privacy statement on a computer that is running Windows XP Service Pack 2 =

Article ID: 873182

Article Last Modified on 8/27/2004

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APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
When you run Intuit's Quicken Deluxe 2001 on a computer that is running Microsoft Windows XP Service Pack 2 (SP2), you click Help, and then you click Privacy Statement, you receive an error message that is similar to the following:

Cannot find ‘file://C:\QUICKENW/inet/common/localweb/privacy/privacy.htm’. Make sure the path or Internet address is correct.

Additionally, your Quicken Deluxe 2001 software may quit unexpectedly.

If you click OK, an error message that is similar to the following appears:

Runtime Error!

Program: C:\QUICKENW\QW.EXE

Abnormal program termination



CAUSE
This problem may occur if you apply the R3deluxe.exe update to your Quicken Deluxe 2001 software. To find the R3deluxe.exe update, visit the following Intuit Web site:

http://www.intuit.com/support/quicken/updates/qkn_updates_q2001manup.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: winxpsp2 xpsp2

Keywords: kbtshoot kbappcompatibility kbconsumer kbprb kb3rdparty KB873182

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