Microsoft KB Archive/164314

= WinNT Err Msg: STOP 0x0000001E in Win32k.sys When Moving Mouse on Multiprocessor Computer =

Article ID: 164314

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q164314





SYMPTOMS
A multiprocessor computer booting Windows NT may experience a STOP 0x0000001E error in Win32k.sys.



CAUSE
This problem occurs because Win32k.sys may improperly handle mouse movements, which causes an access violation.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: multi-processor multiple processor ntmp

Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbqfe KB164314

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.