Microsoft KB Archive/266599

= Encarta Researcher: Cannot Copy Text from the Web =

Article ID: 266599

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Africana Third Edition
 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Interactive World Atlas 2001
 * Microsoft Encarta Reference Suite 2001
 * Microsoft Encarta Researcher

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This article was previously published under Q266599



SYMPTOMS
When you attempt to copy text from a Web page to the Microsoft Encarta Researcher, you may receive the following error message:

To copy information from the Web:

1. Select the text or picture you want.

2. Click Add to Researcher.

Encarta Researcher collects citation information for you.



CAUSE
This behavior can occur if either of the following conditions is true:
 * Microsoft Internet Explorer security settings may be set too high.
 * The Allow paste operations via script security setting may be configured to Disable or Prompt.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented:

Restore the Default Security Settings in Internet Explorer
To restore the default security settings in Internet Explorer:
 * 1) In Internet Explorer, click Internet Options on the Tools menu.
 * 2) On the Security tab, click Internet.
 * 3) Click Default Level, and then click OK.

NOTE: You may need to refresh the screen to be able to view the article after you change the security settings in Internet Explorer.

Enable the Allow Paste Operations Via Script Feature
To enable the Allow paste operations via script feature:
 * 1) In Internet Explorer, click Internet Options on the Tools menu.
 * 2) On the Security tab, click Internet, and then click Custom Level.
 * 3) Under Allow paste operations via script, click Enable.
 * 4) Click OK, and then click Yes.
 * 5) Click OK.

Additional query words: multi multi-media media mm ea ee2001 eiwa ers

Keywords: kbenv kbnetwork kbprb KB266599

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