Microsoft KB Archive/271567

= Option to Automatically Receive Video is Unavailable in NetMeeting =

Article ID: 271567

Article Last Modified on 1/29/2007

-

APPLIES TO


 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

-



This article was previously published under Q271567



SYMPTOMS
When you use NetMeeting, the Automatically receive video at the start of each call option may be unavailable (the option may appear dimmed).



CAUSE
This issue can occur if NetMeeting cannot establish a connection on port 1720. Programs such as proxy servers, protection suites, and antivirus programs can disable port 1720.



RESOLUTION
To resolve this issue, reconfigure or uninstall the program that is disabling port 1720.



MORE INFORMATION
To locate the Automatically receive video at the start of each call option, in NetMeeting, click Options on the Tools menu, and then click the Video tab.

To view the ports that are currently open on your computer:
 * 1) Open a command prompt window; click Start, point to Programs, point to Accessories, and then click MS-DOS Prompt.
 * 2) At the command prompt, type netstat -a, and then press the ENTER key.

Additional query words: gray grey greyed

Keywords: kbprb KB271567

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.