Microsoft KB Archive/318005

= ISA Firewall Service Cannot Start with More Than 85 IP Addresses on the External Network Adapter =

Article ID: 318005

Article Last Modified on 6/14/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

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This article was previously published under Q318005



SYMPTOMS
The Internet Security and Acceleration (ISA) Server Firewall service may not start if you add more than 85 IP addresses to the external network adapter. When you start your computer after you do so, you may see an event that is similar to the following event:

Event Type: Error

Event Source: Service Control Manager

Event ID: 7031

Description:

The Microsoft Firewall service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: You must install ISA Server 2000 Service Pack 1 before you apply this hotfix. For additional information about how to obtain ISA Server 2000 ServicePack 1, click the article number below to view the article in the Microsoft Knowledge Base:

313139 How to Obtain the Latest Internet Security andAcceleration Server 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time      Version       Size     File name 28-Feb-2002 09:21:34  3.0.1200.171  294,672  Wspsrv.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbqfe kbhotfixserver kbbug kbenv kberrmsg kbfix kbisaserv2000presp2fix kbnetwork KB318005

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