Microsoft KB Archive/222391

= OL2000: Task Is Associated with Multiple Contacts =

Article ID: 222391

Article Last Modified on 9/29/2003

-

APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

-



This article was previously published under Q222391



SYMPTOMS
When you associate a task with one of your contacts, the task may also automatically be associated with other contacts.



CAUSE
This problem can occur when you create multiple contacts by copying the information from an existing contact instead of creating the new contacts manually. When you copy an entire contact and then change some of the information, such as the name, tasks associated with one contact are also associated with the new contact.



RESOLUTION
To resolve this problem do not copy a contact and use that information to create a new contact. Instead, create each contact manually by pointing to New on the File menu, and then clicking Contact. Type all of the new information, and then click Save and Close. This ensures the new contact's properties are unique.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you copy a contact to create another contact, even when you change some information, both contacts have the same properties. In other words, if you associate a task with contact 1, and then associate a different task with contact 2, both tasks show up on the activities page of both contacts.

Additional query words: OL2K

Keywords: kbbug kbnofix KB222391

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.