Microsoft KB Archive/127752

= PC DirSync: Err Msg: Warning 8 Error Deleting File... =

Article ID: 127752

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q127752



SYMPTOMS
During the T2 phase of directory synchronization (Dir-Sync) (when SRVMAIN -r runs), the following errors may be displayed:

Error [115] Failure to read mail from 

Warning[8] Error deleting file: Network/postoffice/$SYSTEM

Server processing failure

NOTE: There may be several 115 errors, but only one Warning 8.



CAUSE
SRVMAIN.EXE fails with the above error messages because of duplicate headers in the SYSTEM.MBG file. During automatic directory synchronization, a failure code is returned to NSDA, and the second phase of T2, which is SRVMAIN -t, is never spawned.



STATUS
Microsoft has confirmed this to be a problem in versions 3.2 and 3.2a of Microsoft Mail for PC Networks. This problem was corrected in SRVMAIN.EXE version 3.2.10. If you do not have version 3.2.10 (or later), You can find SRVUPD.EXE, a self-extracting file, on the following services:

 Microsoft's World Wide Web Site on the Internet

On the www.microsoft.com home page, click the Support icon.

Click Knowledge Base, and select the product.

Enter kbfile SRVUPD.EXE, and click GO!

Open the article, and click the button to download the file.

 Internet (anonymous FTP)

ftp ftp.microsoft.com

Change to the Softlib/Mslfiles folder.

Get SRVUPD.EXE

 The Microsoft Network

On the Edit menu, click Go To, and then click Other Location.

Type mssupport.

Double-click the MS Software Library icon.

Find the appropriate product area.

Locate and Download SRVUPD.EXE.



For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services



MORE INFORMATION
Version 3.2.10 SRVMAIN.EXE ignores the duplicate headers and will complete the processing. The actual cause of duplicate headers in the SYSTEM.MBG is still being investigated.

Additional query words: 3.20

Keywords: KB127752

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