Microsoft KB Archive/241277

= FIX: The "Show on" secondary monitor slide show setting is not saved in PowerPoint 2000 =

Article ID: 241277

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q241277



SYMPTOMS
The slide show setting Show on, which permits you to present your presentation on a secondary monitor, is not saved in the presentation's Slide Show properties. You must reset the property every time you reopen the file and show it on a secondary monitor.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office 2000 Service Pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The Global version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size       File name ---  08-Nov-2002  06:25  1,113,088  Powerpnt.msp 08-Nov-2002 07:06  2,188,800  Powerpnt_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version     Size       File name 30-Sep-2002 07:05  9.0.0.6926  4,255,796  Powerpnt.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbconfig kbslideshow kbopenfile kbhotfixserver KB241277

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