Microsoft KB Archive/329769

= Scheduled tasks may not run in Microsoft Windows XP =

Article ID: 329769

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q329769





SYMPTOMS
When you set tasks in Scheduled Tasks on your Microsoft Windows XP-based computer, the tasks may not run.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP
Date        Time   Version            Size    File name -- 21-Sep-2002 19:44  5.2.32.0           24,576  Xpsp1hfm.exe 09-Oct-2002 21:36  5.1.2600.102      250,880  Mstask.dll 09-Oct-2002 19:11  5.1.2600.102        9,728  Mstinit.exe 09-Oct-2002 21:36  5.1.2600.102      158,720  Schedsvc.dll 09-Oct-2002 23:43  5.1.2600.1130     250,880  Mstask.dll 09-Oct-2002 19:14  5.1.2600.1130       9,728  Mstinit.exe 09-Oct-2002 23:43  5.1.2600.1130     159,232  Schedsvc.dll

Windows XP 64-Bit Edition
Date        Time   Version            Size    File name - 04-Sep-2002 18:34  5.2.32.0           59,392  Xpsp1hfm.exe     IA-64 16-Oct-2002 00:08  5.1.2600.102      613,376  Mstask.dll       IA-64 09-Oct-2002 19:11  5.1.2600.102       20,992  Mstinit.exe      IA-64 16-Oct-2002 00:08  5.1.2600.102      532,480  Schedsvc.dll     IA-64 09-Oct-2002 19:11  5.1.2600.102      250,880  Wmstask.dll      x86 09-Oct-2002 19:11  5.1.2600.102        9,728  Wmstinit.exe     x86 09-Oct-2002 19:11  5.1.2600.102      158,720  Wschedsvc.dll    x86 15-Oct-2002 22:33  5.1.2600.1130     614,912  Mstask.dll       IA-64 09-Oct-2002 19:14  5.1.2600.1130      20,992  Mstinit.exe      IA-64 15-Oct-2002 22:33  5.1.2600.1130     534,528  Schedsvc.dll     IA-64 09-Oct-2002 19:14  5.1.2600.1130     250,880  Wmstask.dll      x86 09-Oct-2002 19:14  5.1.2600.1130       9,728  Wmstinit.exe     x86 09-Oct-2002 19:14  5.1.2600.1130     159,232  Wschedsvc.dll    x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



WORKAROUND
To work around this problem, you must restart the Task Scheduler service from the Services snap-in. To do this, follow these steps:
 * 1) Click Start, and then click Control Panel.
 * 2) Click Performance and Maintenance, and then click Administrative Tools.
 * 3) Double-click Services, click the Task Scheduler service, and then click Restart the service. Wait for the Service Control progress indicator to close.
 * 4) Close the Services window.

Keywords: kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbtshoot kbbug kbfix kbwinxppresp2fix KB329769

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