Microsoft KB Archive/938106

= Error message when you synchronize files on a Windows Vista-based computer: &quot;Unexpected Network Error&quot; =

Article ID: 938106

Article Last Modified on 6/12/2007

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APPLIES TO


 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Ultimate

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SYMPTOMS
You set up an offline files sync partnership between a Windows Vista-based computer and a network folder. After you do this, you disable the network connection on the Windows Vista-based computer. However, when you try to edit a file in the network folder on the Windows Vista-based computer, you may receive an error message that resembles the following:

file is not available on this computer (0x800710FE)

Additionally, when you try to open the file, you may receive an error message that resembles the following:

Could not open \\server\share\filename.ext.

After you enable the network connection on the Windows Vista-based computer to synchronize the files, you cannot synchronize the files. When you click Sync All in the Windows Vista Sync Center, you may receive the following error message:

Unexpected Network Error

This problem occurs if you have Panda Antivirus software installed on the computer.



RESOLUTION
To resolve this problem, use one of the following methods.

Method 1
In Panda Antivirus, exclude the files from being scanned.

Method 2
Stop Panda Antivirus when you synchronize the files.



Call stack information
01:48:59.670 [ rdbss]     NTfsd_c373 - RxFsdDispatch -DO 94A87020, IRP 84F31008, MJ 0d (102885)  ---FILE_SYSTEM_CONTROL 01:48:59.670 [ rdbss]     NTfsd_c752 - RxFsdCommonDispatch -Ignoring operation on ORPHANED FCB 9FD133F8 d 0 01:48:59.670 [ rdbss]     NTfsd_c758 - RxFsdCommonDispatch -#### Orphaned FCB op 9FD133F8 01:48:59.670 [ rdbss]     NTfsd_c774 - RxFsdCommonDispatch -Completing failed request as pending:  EE = 0, Status = c00000c4 The information and the solution in this document represents the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

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Keywords: kbtshoot kbexpertisebeginner kbprb KB938106

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