Microsoft KB Archive/934389

= The message box is not cleared from the screen on a Windows Mobile 5.0-based device when you play a media file in Windows Media Player Mobile =

Article ID: 934389

Article Last Modified on 5/23/2007

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APPLIES TO


 * Windows Mobile 5.0 for Pocket PC
 * Windows Mobile 5.0 for Smartphones

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SYMPTOMS
When you play a media file in Microsoft Windows Media Player Mobile on a Microsoft Windows Mobile 5.0-based device, a message box appears. When you tap ok in the message box, the message box is not cleared from the screen.



CAUSE
This problem occurs because the display driver does not update the Windows Media Player Mobile screen correctly.



WORKAROUND
To work around this problem, play multiple media files in succession. Or, close Windows Media Player Mobile.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to reproduce the problem
 On a Japanese WVGA device, tap Windows Media. Tap Menu, and then tap Update Library. Tap Done. Select a file to play, and then tap Play. You receive the following message:

Cannot complete this operation because the alert filter is active

 In the message box, tap ok. Notice that the message box is not cleared from the screen.</li></ol>

Keywords: kbprb kbtshoot kbbug KB934389

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