Microsoft KB Archive/259537

= Error Messages When You Try to Log On to a Security-Enhanced Web Site if Registry Key Is Damaged or Invalid =

Article ID: 259537

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2

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This article was previously published under Q259537



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to use Internet Explorer to log on to a security-enhanced Web site, you may receive one or both of the following error messages:  

Page cannot be displayed.

Connection with the server was reset.





CAUSE
This problem can occur if you have a damaged or invalid entry in the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\Schannel



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, use Registry Editor to remove the following registry key:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\SecurityProviders\Schannel

NOTE: This registry key is rebuilt when you start Internet Explorer.

Additional query words: 2.00 5.00

Keywords: kberrmsg kbenv kbprb KB259537

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