Microsoft KB Archive/931162

= Error message when you try to associate a file with a SoftGrid-enabled application: &quot;Error code: xxxxxx-xxxxxx01-00031009&quot; =

Article ID: 931162

Article Last Modified on 5/14/2007

-

APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

-



SYMPTOMS
When you try to associate a file with a SoftGrid-enabled application, the SoftGrid Client reports the following error message:

The SoftGrid Client could not launch the application you requested.

The launch was canceled because you did not select an application to be used to open your document.

Error code: xxxxxx-xxxxxx01-00031009

Therefore, the application does not start as expected.



CAUSE
This problem occurs in the following scenario:
 * When a file that is not associated with a SoftGrid file type is opened in the Softricity SoftGrid Client Tray, the &quot;SoftGrid – New File Type&quot; window is displayed. If you click Cancel in this situation, the error code that is described in the &quot;Symptoms&quot; section is displayed.

Keywords: kbtshoot kbexpertiseinter KB931162

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.