Microsoft KB Archive/935227

= FIX: The document map area of a SQL Server 2000 Reporting Services report may be blank when you view the report in Windows Internet Explorer 7 =

Article ID: 935227

Article Last Modified on 11/19/2007

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APPLIES TO


 * Microsoft SQL Server 2000 Reporting Services

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Bug #: 50001060 (SQL Hotfix)



Notice
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.



This article describes the following about this hotfix release:
 * The issues that are fixed by the hotfix package
 * The prerequisites for installing the hotfix package
 * Information about whether you must restart the computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes
 * The files that are contained in the hotfix package



SYMPTOMS
In Microsoft SQL Server 2000 Reporting Services, you have a report that contains a document map area. When you view the report in Windows Internet Explorer 7, the document map area of the report may be blank.

Note The report displays correctly in Internet Explorer 6.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 Reporting Services service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have SQL Server 2000 Reporting Services Service Pack 2 (SP2) installed to apply this hotfix.

For more information about how to obtain SQL Server 2000 Reporting Services Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

842440 How to obtain the latest service pack for SQL Server 2000 Reporting Services

Registry information
You do not have to change the registry.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseadvanced kbtshoot kbfix kbpubtypekc kbqfe kbhotfixserver KB935227

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