Microsoft KB Archive/931532

= Error message when you start Windows XP unattended Setup by using Winnt.exe together with the /2 option: &quot;Setup was unable to copy the following file: &quot; =

Article ID: 931532

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Tablet PC Edition

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SYMPTOMS
You start Microsoft Windows XP unattended Setup by using the Winnt.exe command-line tool together with the /2 option. For example, you use the following command:

winnt.exe /u:c:\i386\unattend.txt /s:c:\i386 /rx:lang /2

In this case, Setup stops on every slipstreamed file during the Winnt.exe phase. Also, you receive the following error message:

Setup was unable to copy the following file:

This problem occurs if the hotfixes and updates that were released after the release of Windows XP Service Pack 2 were slipstreamed into the i386 distribution folder by using the /integrate option.



CAUSE
This problem occurs because Winnt.exe creates directories in the target folder based on entries in the Dosnet.inf file. If the Dosnet.inf file is not manually modified to reflect new hotfixes and updates, Winnt.exe displays an error message whenever a target directory is missing.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Extract the hotfix package. Then, manually copy the Winnt.exe file to the i386 folder on your shared distribution folder.



WORKAROUND
To work around this problem, add entries in the directories section of the Dosnet.inf file that resemble the following entries: [Directories]

d5=\

d1 = \I386

d2 = \cmpnents\tabletpc\I386

d3 = \cmpnents\mediactr\I386

d4 = \cmpnents\netfx\I386

d6 = \i386\lang

d7 = \i386\update Add all the destination directories that Winnt.exe must create.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Typically, the /2 option is used to set up a Tablet PC.

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbhotfixserver kbqfe kbpubtypekc KB931532

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