Microsoft KB Archive/190454

IGZ: Cannot Download the Internet Gaming Zone Software

PSS ID Number: Q190454 Article last modified on 07-29-1998

WINDOWS:4.0

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Internet Gaming Zone, version 4.0 == 

= SYMPTOMS =

When you attempt to download the Internet Gaming Zone software, you may receive an error message or the download process may not be successful.

= CAUSE =

The most common cause of this behavior is a problem with the connection between your computer and the Zone server. However, this issue can also be caused by incorrect settings in your Web browser.

= RESOLUTION =

You may be able to resolve this issue by connecting to the Zone at a different time of the day, using a different access number for your Internet service provider (ISP), or using a different ISP to connect to the Zone.

If you still cannot download the software after trying these suggestions, increase the amount of hard-disk space you can use to download files with your browser. To do this, use the appropriate section below for the Web browser you are using.

Microsoft Internet Explorer 4.0 and 4.01

 * 1) Start Internet Explorer.
 * 2) On the View menu, click Internet Options.
 * 3) Under Temporary Internet Files, click Settings.
 * 4) Move the “Amount of disk space to use” slider to the right until the percentage of disk space used is between 8-10 percent.
 * 5) Click OK, and then click OK again.

Microsoft Internet Explorer 3.02

 * 1) Start Internet Explorer.
 * 2) On the View menu, click Options, and then click the Advanced tab.
 * 3) Under Temporary Internet Files, click Settings.
 * 4) Move the “Amount of disk space to use” slider to the right until the percentage of disk space used is between 8-10 percent.
 * 5) Click OK, and then click OK again.

Netscape Navigator

 * 1) Start Netscape Navigator.
 * 2) On the Edit menu, click Preferences.
 * 3) Double-click Advanced, and then click Cache.
 * 4) Verify that the Disk Cache setting is at least 7680 kilobytes (KB).
 * 5) Close the Preferences window.

= Additional query words: 4.00 msgame igz z4 failed aborted =

Keywords : igz kbimu msgame z4 kbenv kberrmsg kbsetup Version : WINDOWS:4.0 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.