Microsoft KB Archive/89430

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Problems Exiting Windows with Bitstream FaceLift 2.0 Running

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Q89430

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11

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SYMPTOMS
If you exit Microsoft Windows while Bitstream FaceLift version 2.0 is running, your system may stop responding (hang).

CAUSE
Bitstream FaceLift 2.0 uses a cache to store characters it creates. Depending on the option you specify, FaceLift may be saving this cache to a file on your hard disk. FaceLift sends a message to inform you that it is writing characters to the cache. It is this message that conflicts with Windows when you exit to the MS-DOS command prompt.

WORKAROUND
Use the following steps to disable the message that conflicts with Windows when you exit:


 * 1) Load the FACELIFT.INI file in a text editor (for example, Microsoft Windows Notepad).

NOTE: FACELIFT.INI is in the WINDOWS directory.
 * 1) Under the [Settings] section, change &quot;NoDumpMsg=0&quot; to NoDumpMsg=1.

NOTE: This line is not case sensitive.
 * 1) Exit and restart Windows so that the changes can take affect.

MORE INFORMATION
For more information, contact Bitstream Technical Support.

FaceLift is manufactured by Bitstream, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.