Microsoft KB Archive/296917

= System Manager May Appear As If It Is Not Responding (Hanging) =

Article ID: 296917

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q296917





SYMPTOMS
When you use System Manager to administer a Mobile Information Server installation, System Manager may appear to stop responding (hang) every sixty seconds for up to thirty seconds at a time.



CAUSE
This issue may occur if one of the Microsoft Exchange Server computers that is configured with the Mobile Information Server Exchange Event Source is not running. System Manager requests the status of the Exchange Event Source every minute, and the Exchange Server computer has up to thirty seconds to respond. During that time period, System Manager is waiting for a response; it appears as if it is not responding at all.



WORKAROUND
To work around this problem, ensure that all the Exchange Server computers that are configured with the Exchange Event Source are running, and are reachable from the computer on which you are using System Manager.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If all Exchange Server computers that are configured with the Exchange Event Source are running, this problem does not occur.

Additional query words: mis mmis ees

Keywords: kbbug kbnofix KB296917

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