Microsoft KB Archive/870167

= Microsoft CRM Security Service is not starting automatically when the Microsoft CRM server is re-started =

PSS ID Number: 870167

Article Last Modified on 10/6/2004

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The information in this article applies to:


 * Microsoft CRM 1.0
 * Microsoft CRM 1.2

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TechKnowledge Content
SYMPTOMS

The Microsoft CRM Security Service does not start after the Microsoft CRM Server is re-started.

CAUSE

This can occur during the startup sequence. The Microsoft CRM Security Service may try to start before the SQL Server Service (the name of the default instance of SQL Server is MSSQLSERVER). This behavior may occur if Microsoft CRM Server and Microsoft SQL Server 2000 are installed on the same computer. This will cause an error message that a Service did not start.

'''RESOLUTION

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You can start the Microsoft CRM Security Service by following one of these options:

Option 1:

1. Click Start point to Programs, point to Administrative Tools, and then click Services.

2. Select Microsoft CRM Security Service in the details pane, right-click and then click Start.

Option 2:

1. Create a new text file on the desktop of the CRM Server named Start_CRM_Security_Service.CMD.

2. Right-click the file and then click Edit. Enter the following line in this file:

net start &quot;Microsoft CRM Security Service&quot;

Option 3:

1. Log on to your Microsoft CRM server as a Domain administrator.

2. Click Start, click Run, type CMD and then click OK. At a CMD prompt, type: cd\

3. Type: cd Program Files\Microsoft CRM\Server\bin

4. Type:

This will register Microsoft CRM Security Service and make it dependent on SQL Server service (MSSQLSERVER).

5. Start the Services snap-in by clicking Start, point to Programs, point to Administrative Tools, click Services, and then start the Microsoft CRM Security Service.

This article was TechKnowledge Document ID: 35592

Keywords: kbMBSMigrate KB870167

Technology: kbAudEndUser kbBizSolSearch kbCRM kbCRM100 kbCRM120 kbCRMSearch

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