Microsoft KB Archive/884960

= You receive an error message while using the Slide Uploader add-in to import a PowerPoint presentation into a Live Meeting Web conference =

Article ID: 884960

Article Last Modified on 11/18/2004

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
You try to upload a Microsoft PowerPoint presentation into your Microsoft Office Live Meeting Web conference. You do this by using the Slide Uploader add-in to import a presentation in the Live Meeting console. When you do this, you may receive one or more error messages as the presentation is converted into a Live Meeting .pwp file.



CAUSE
This problem occurs when you try to upload a PowerPoint presentation that contains slides that have complex graphics or that have other issues that cause errors. If you receive an error message within the first half of the PowerPoint presentation upload process, there may be an object or a graphic in one of the slides that prevents the slide from being converted into a Live Meeting slide. Typically, this problem occurs if you are using Microsoft PowerPoint 97 for Windows to create the presentations. This problem does not occur as frequently with Microsoft PowerPoint 2000 or later versions.



RESOLUTION
To resolve this problem, try using a later version of PowerPoint to create or to modify presentations. You can use a later version of PowerPoint to update the presentation that is experiencing the problem to the latest version of the PowerPoint presentation format. To do this, follow these steps:
 * 1) Start PowerPoint.
 * 2) Open the presentation that is experiencing the problem.
 * 3) On the File menu, click Save as.
 * 4) Set the Save as type to Presentation (*.ppt), type a new name for the presentation, and then click Save.

After you have completed these steps, try to import the modified presentation into your Live Meeting Web conference.

If you do not have access to a later version of PowerPoint, or if the later version of PowerPoint does not resolve this problem, you can try to manually convert the PowerPoint presentation into a Live Meeting .pwp file. To do this, you must have the Microsoft Office Live Meeting Add-in for Microsoft PowerPoint installed.

For additional information about how to install and how to use the Live Meeting Add-in, click the following article numbers to view the articles in the Microsoft Knowledge Base:

873239 How to install Live Meeting Add-in programs

867851 How to upload PowerPoint slides to Live Meeting

873255 How to create slides in Microsoft Office Live Meeting

867849 Description of the Live Meeting Add-in for Microsoft PowerPoint

By using the Live Meeting Add-in to convert the presentation, you may find the slide that is causing the presentation to experience the problem. If you identify the slide that is causing the problem, you can modify the presentation in PowerPoint by using one of the following methods.

Ungroup the image
Some graphics in PowerPoint are made of vector line drawings. When these drawings are grouped together, they may cause errors when you try to upload the presentation. To ungroup an image in PowerPoint into a Microsoft Office Drawing object, follow these steps:
 * 1) Right-click the graphic, and then click Ungroup.

Note If the Ungroup command is not available, the graphic cannot be ungrouped.
 * 1) Click OK to confirm that you want to convert the graphic into an Office Drawing object.
 * 2) If you have to, repeat step 1 to ungroup the graphic if there are more groups in the graphic.

Note Some images may contain multiple subgroups that you also have to ungroup.

Paste the graphic as a bitmap
Sometimes, when you ungroup a graphic, thin lines in the graphic may become thicker as the graphic is converted into an Office Drawing object. This may also occur if new lines are added to the graphic. In this situation, instead of ungrouping the graphic, use the Cut command to delete the graphic from the slide. Then, by using the Paste Special command on the Edit menu, paste the graphic as a bitmap file or as a .png file back onto the slide.

Upload the slides by using the Alternate Uploader add-in
If you receive an error message after the upload progress bar has passed the halfway mark, you can try using the Alternate Uploader add-in to upload your presentation.

To use the Alternate Uploader add-in, follow these steps:  Export your PowerPoint presentation to the .pwp file format. To do this, follow the steps in the following Knowledge Base article:

873255 How to create slides in Microsoft Office Live Meeting

 Log on to your Live Meeting organizer account. Under Manage, click Meetings. Locate the meeting that you want to upload your slides to, and then click edit. Under Meeting Materials, click Import a Presentation. On the Upload to place frame page, scroll down the frame window, and then click Alternate Uploader. Follow the instructions to upload your slides.</li> Click Done.</li></ol>

Additional query words: LM LM2003 LM2k3

Keywords: kbtshoot kbprb KB884960

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