Microsoft KB Archive/216127

= OL2000: (CW) cc:Mail Import Fails If Folder in Path Has More Than Eight Characters =

Article ID: 216127

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q216127



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
You have configured Outlook to use a cc:Mail post office. When you attempt to import folders previously created on the post office, you receive the following error:

Configuration Error: This system does not have the necessary resources to perform the requested import. See the "Software Requirements" section in cwimport.txt for more information.



CAUSE
A folder name in the path to the cc:Mail post office contains more than eight characters.



RESOLUTION
Change the folder name to eight characters or less.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: OL2K

Keywords: kbbug kbpending KB216127

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