Microsoft KB Archive/840386

= Cannot open an Excel 2003 workbook by using Internet Explorer 6.0 =

Article ID: 840386

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0, when used with:
 * Microsoft Windows XP Professional
 * Microsoft Office Excel 2003

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SYMPTOMS
When you try to open a Microsoft Office Excel 2003 workbook from a Web site by browsing to the location with Microsoft Internet Explorer 6.0, you cannot open the file. Instead, you receive the following messages:

Some files can harm your computer. If the file information below looks suspicious, or you do not fully trust the source, do not open this file.

Would you like to open the file or save it to your computer?

If you click Save, you receive the following error message:

Internet Explorer cannot download ... .xls from.

Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

If you click Open, you receive the following error message:

Could not open 'http[s]:// / / .xls'.

After you click OK, you receive the following error message:

Microsoft Excel cannot access the file 'http[s]:// / / .xls' There are several possible reasons:
 * The file name or path name does not exist.
 * The file you're trying to open is being used by another program. Close the document in the other program, and try again.
 * The name of the workbook you're trying to save is the same as the name of another document that is read-only. Try saving the workbook with a different name.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  16-Apr-2004  01:56  6.0.2800.1421   2,799,104  Mshtml.dll 16-Apr-2004 01:58  6.0.2800.1421   1,344,000  Shdocvw.dll 16-Apr-2004 01:58  6.0.2800.1421     485,888  Urlmon.dll 16-Apr-2004 01:59  6.0.2800.1421     589,824  Wininet.dll



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

Keywords: kbbug kbfix kbie600presp2fix kbqfe kbie600sp2fix kbhotfixserver KB840386

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