Microsoft KB Archive/117688

{|
 * width="100%"|

Control Panel Does Not Accept Microsoft Driver Disk

 * }

Q117688

-

The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows for Workgroups version 3.11

-

SYMPTOMS
Windows or Windows for Workgroups fails to install a new printer driver from the printer driver disk you received from Microsoft Product Support Services (PSS). When you try to install the printer driver using the Unlisted or Updated Printer option in Control Panel, the Install Driver dialog box does not find any drivers on the floppy disk.

CAUSE
Some of the printer driver disks now being shipped have the printer drivers in a subdirectory instead of the root directory. Windows and Windows for Workgroups do not find the drivers by default because the drivers are located in a subdirectory.

RESOLUTION
At the command line in the Install Driver dialog box, type the path to the appropriate directory in which the driver is located.

Additional query words: 3.10 wfw wfwg

Keywords :

Issue type :

Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbWin310 kbWin311 kbWFW311