Microsoft KB Archive/815578

= Visio2002: &quot;Out of Memory&quot; Error Message When You Use the Refresh Model Wizard =

Article ID: 815578

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Visio 2002 Professional Edition

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SYMPTOMS
In the Japanese-language version of Visio 2002, you may receive an error message that is similar to the following when you use the Refresh Model Wizard in your database model diagram:

Out of memory

This error message may occur when:
 * 1) You click Refresh Model on the Database menu to start the wizard.
 * 2) You specify the Visio driver and data source that you want to connect to.
 * 3) You click Next.

After you do so, you cannot use the Refresh Model Wizard.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Visio 2002 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Japanese version of this fix has the following file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. :   Date         Time   Version     Size     File name 11-Mar-2003 03:17  5.0.2920.0  259,344  Visio2002-kb815578-jpn.exe (client) After the hotfix is installed, the Japanese version of this fix will have the file attributes (or later) that are listed in the following table.   Date         Time   Version      Size       File name -  26-Feb-2003  20:52  10.0.2826.4  1,355,776  Meres.dll Note Because of file dependencies, this update requires Visio 2002 SR-1.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The Refresh Model Wizard in the database model diagram is used to retrieve information from a database and refresh your database model diagram. With the Refresh Model Wizard, you can compare your diagram to the database, and then work with any items that are not synchronized.

Keywords: kbbug kbfix kbqfe kbenv kbprb KB815578

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