Microsoft KB Archive/832516

= Windows XP Media Center Edition Does Not Detect Your External Media =

Article ID: 832516

Article Last Modified on 11/2/2004

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2002

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SYMPTOMS
When you insert an external media (for example, a USB memory stick or hard disk drive) that contains your pictures or multimedia videos, Microsoft Windows XP Media Center Edition may not detect the external media.



CAUSE
This problem may occur if you run Media Center with the Now Playing window active.



WORKAROUND
To work around this problem, use any one of the following methods:
 * Insert your external media while you run Media Center in Full-Screen mode.
 * When the AutoPlay menu appears, select the option to open with Media Center.
 * Insert your external media, and then close and restart Media Center.



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Additional query words: mce

Keywords: kbprb KB832516

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