Microsoft KB Archive/132152

Money 3.0: Message Unclear When You Delete an Epay Transaction

PSS ID Number: Q132152 Article last modified on 08-18-1998

3.00 3.00a

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money versions 3.0 and 3.0a == 

= SYMPTOMS =

If you attempt to delete an Epay transaction in your Money account register that has been transmitted to On-Line Services after the date that On-Line Services processes the transaction, the message that appears doesn’t warn you that the transaction may already be processed.

= MORE INFORMATION =

When you try to delete an Epay transaction, you may receive one of two warning messages.

If you attempt to delete the Epay transaction after it has been sent to On-Line Services, but before the On-Line Services processing date, the following message appears:

If you delete this transaction, it will still be paid by Pay On- Line and you won’t be able to cancel or inquire about it. If you wish to cancel this payment, choose Void Transaction from the Edit menu, but don’t delete it. Do you still want to delete this payment?

If you attempt to delete the Epay transaction after it has been sent to On-Line Services on, or after, the On-Line Services processing date, the following message appears:

If you delete this transaction, you won’t be able to inquire about it and your records might be incorrect. Do you really want to delete this transaction?

This message does not warn you that the transaction has already been processed and that it will be, or already has been, paid.

Determining an On-Line Services Transaction Processing Date
To determine a transaction processing date, do the following:


 * 1) Note the due date that you set for the Epay transaction.
 * 2) On the Lists menu, click Payee List.
 * 3) From the Payee List, select the payee. Click Pay On-Line Info.
 * 4) In the Pay On-Line Info section, note the number for Number Of Days To Pay This Payee.
 * 5) From the due date in Step 1, count back the number of business days from number in Step 4. This is the date On-Line Services processes the transaction.

For additional information about voiding Epay transactions, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q128136 TITLE : Money: Error Message When Trying to Void an Epay Transaction

NOTE: This problem no longer occurs in Money version 4.0 for Windows 95.

Additional query words: kbhowto w_money lost mail 3.00 3.00a online e-pay electronic voided abort cancelled stop payment stopped stops freeze ====================================================================== Keywords : kbonline Version : 3.00 3.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.