Microsoft KB Archive/213669

= XL2000: New Balloon That Contains Picture May Not Be Displayed =

Article ID: 213669

Article Last Modified on 11/23/2006

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q213669





SYMPTOMS
If you run a Microsoft Visual Basic for Applications macro that displays a customized Office Assistant balloon, the balloon may not appear on the screen.



CAUSE
This behavior can occur when the following conditions are true:   The Text property of the new balloon has been set to include a picture, as in the following example With Assistant.NewBalloon .Text = "{ }" .Show End With where is either .bmp, .wmf, or .pict; is the path to the picture; and  is an optional value that sets the width of the picture.

-and-    includes a space, as in the following example: .Text = "{bmp C:\WINDOWS\Black Thatch.bmp}" 

Specifically, this behavior occurs because the space in the path causes the file location to be evaluated as C:\WINDOWS\Black, not C:\WINDOWS\Black Thatch.bmp. If the picture cannot be found in the specified location, the balloon cannot be displayed, and the BalloonError property is set to 4.



WORKAROUND
Microsoft provides programming examples for illustration only, without warranty either expressed or implied, including, but not limited to, the implied warranties of merchantability and/or fitness for a particular purpose. This article assumes that you are familiar with the programming language being demonstrated and the tools used to create and debug procedures. Microsoft support professionals can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific needs. If you have limited programming experience, you may want to contact a Microsoft Certified Partner or the Microsoft fee-based consulting line at (800) 936-5200. For more information about Microsoft Certified Partners, please visit the following Microsoft Web site:

https://partner.microsoft.com/global/30000104

For more information about the support options that are available and about how to contact Microsoft, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

To prevent this issue from occurring, enclose the location of the picture file in a double set of quotation marks, as in the following example: With Assistant.NewBalloon .Text = "{bmp ""C:\WINDOWS\Black Thatch.bmp""}" .Show End With Now when you run the macro, the balloon appears correctly, and the value of the BalloonError property is zero (0).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

