Microsoft KB Archive/228939

= Error Message Uninstalling Internet Explorer 5 for Windows 3.1 =

Article ID: 228939

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q228939



SYMPTOMS
When you double-click the Uninstall MSIE5 icon to uninstall Internet Explorer 5, you may receive one or more of the following error messages:  

Application Execution Error

Cannot find file :\ \setup.exe (or one of its components). Check to ensure the path and filename are correct and that all required libraries are available.

Internet Explorer and other Internet Tools

Setup could not retrieve the information needed for the installation.

The network is probably busy. Please run Setup again later.

Internet Explorer and other Internet Tools

Microsoft Internet Tools was not successfully installed.

For more information, see the troubleshooting section in the Readme file.





CAUSE
These error messages can occur if files are absent from the Internet Explorer 5 Setup folder.



RESOLUTION
To work around this issue, use one of the following methods:  Download the Internet Explorer 5 installation files again. To do this, click the Download Only option during Setup, and download the same components to the original Setup folder. Manually remove Internet Explorer 5. For information about manually removing Internet Explorer 5, please see the section titled "Uninstall Internet Explorer 5 and other Internet Tools" in the following article in the Microsoft Knowledge Base:

217145 Internet Explorer 5 Readme.txt File



Keywords: kberrmsg kbsetup kbprb KB228939

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