Microsoft KB Archive/235470

File Corruption on a NetWare Server without Enough Disk Space

PSS ID Number: Q235470 Article last modified on 06-21-1999

winnt:4.0

winnt

================================================================ ==

The information in this article applies to:

 Microsoft Windows NT Workstation version 4.0 Microsoft Windows NT Server version 4.0 == Microsoft Windows NT Server, Enterprise Edition version 4.0 == 

= SYMPTOMS =

When you use Microsoft Excel and attempt to save a file to a network drive that is mapped to a Novell NetWare server, the file may become corrupt and cannot be saved. This behavior occurs on a computer that has the Novell NeWare client software installed.

= RESOLUTION =

A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:

NOTE: If this product was already installed on your computer when you purchased it from the Original Equipment Manufacturer (OEM) and you need this fix, please call the Pay Per Incident number listed on the above Web site. If you contact Microsoft to obtain this fix, and if it is determined that you only require the fix you requested, no fee will be charged. However, if you request additional technical support, and if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support, you may be charged a non-refundable fee.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If You Are Eligible for No-Charge Technical Support

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

=
========================================================= Keywords : kbinterop kbnetwork kbole xlloadsave ntsp kbbug4.00 kbfix4.00 NT4SP6Fix Version : winnt:4.0 Platform : winnt Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= Copyright Microsoft Corporation 1999.