Microsoft KB Archive/270953

= Encarta World Atlas 2001 Error Message: Encarta Interactive World Atlas Is Unable to Continue Running =

Article ID: 270953

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Interactive World Atlas 2001
 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q270953



SYMPTOMS
When you view a Dynamic Map and you click the Back button, you may receive the following error message:

Encarta Interactive World Atlas is unable to continue running. The problem may be the result of low system resources such as memory or disk space. Try closing other running applications or freeing up disk space before restarting Encarta Interactive World Atlas.



CAUSE
This behavior can occur if the following conditions are true:
 * To open the Dynamic Map you clicked the &quot;Dynamic Map&quot; link from within an article.


 * You are running Microsoft Windows NT 4.0.



RESOLUTION
To work around this issue, click the Map button in the left column.



STATUS
Microsoft has confirmed that this is a problem in Encarta Interactive World Atlas 2001.

Additional query words: eiwa2001 ers2001

Keywords: kberrmsg kbprb KB270953

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