Microsoft KB Archive/927814

= Error message when you try burn data to a DVD-RAM disc in Windows Media Center in Windows Vista or in Windows Media Player 11: &quot;Insert Media&quot; =

Article ID: 927814

Article Last Modified on 11/22/2006

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APPLIES TO


 * Microsoft Windows Media Player 11
 * Windows Vista Home Premium
 * Windows Vista Home Premium 64-bit edition
 * Windows Vista Ultimate
 * Windows Vista Ultimate 64-bit edition

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SYMPTOMS
In Windows Vista, when you try to burn data to a DVD-RAM disc in Windows Media Center, you receive the following error message:

INSERT MEDIA

Please insert writeable media that is compatible with your CD or DVD recorder, and then select Retry. (Retry/Cancel)

For example, you receive this error message when you try to burn music or a TV show to a DVD-RAM disc.

Or, when you try to burn music to a DVD-RAM disc in Windows Media Player 11, the disc is ejected, and you receive the following error message:

Insert Media

Please insert a blank disc in CD Drive. Once Windows Media Player detects the new disc, it will automatically start burning.



CAUSE
This issue occurs because burning data to DVD-RAM discs is not supported in Windows Media Center in Windows Vista or in Windows Media Player 11.

Note Windows Vista supports burning data to a DVD-RAM disc by using Windows Explorer.



WORKAROUND
To work around this issue, use a different kind of DVD disc. For example, use a DVD-R disc or a DVD+R disc.

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB927814

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