Microsoft KB Archive/280554

= OFFXP: Safe Mode Dialog Box Is Hidden Behind Current Office Program Window =

Article ID: 280554

Article Last Modified on 12/4/2007

-

APPLIES TO


 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Professional with FrontPage
 * Microsoft Office XP Small Business Edition
 * Microsoft Windows Millennium Edition

-



This article was previously published under Q280554





SYMPTOMS
When you attempt to start a Microsoft Office program in safe mode (press the CTRL key while starting the program), the Safe Mode dialog box is not displayed as expected, and the program does not appear to start.

The Safe Mode dialog box is displayed behind the open document window of the current Office program.



CAUSE
This behavior occurs when the following conditions are true:
 * You are using a Microsoft Office XP program on a Microsoft Windows Millennium Edition (Me)-based computer.

-and-
 * You start an Office program in safe mode by pressing and holding down the CTRL key while you click the Office program shortcut on the Start menu.

-and-
 * Another Office program window is already open.



WORKAROUND
To work around this issue, minimize the current Office program to make visible the Safe Mode dialog box for the Office program that you just started.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about safe mode, click Microsoft Help on the Help menu, type safe mode in the Office Assistant or the Answer Wizard, and then click Search to view the topics returned.

Keywords: kbbug KB280554

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.