Microsoft KB Archive/938356

= After a computer that is running Windows XP Home Edition for Prepaid Computers or Windows XP Home Edition for Subscription Computers returns to Full Access Mode from Limited Access Mode, desktop settings may not be restored =

Article ID: 938356

Article Last Modified on 8/23/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition for Prepaid Computers
 * Microsoft Windows XP Home Edition for Subscription Computers

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SYMPTOMS
After a computer that is running Microsoft Windows XP Home Edition for Prepaid Computers or Microsoft Windows XP Home Edition for Subscription Computers returns to Full Access Mode from Limited Access Mode, desktop settings may not be restored. For example, although you changed the desktop wallpaper to a custom setting, the default wallpaper is displayed when the computer returns to Full Access Mode. Additionally, some icons on the desktop may appear larger than usual.



CAUSE
This issue may occur if computer use time has previously run out on the computer. After a computer runs out of use time, visual changes to a computer occur to indicate that current computer access is limited. After you return the computer to Full Access Mode by adding computer use time, custom desktop settings may not be fully restored.



WORKAROUND
To work around this issue, follow one of these steps:
 * Log off and then log back on the computer after it returns to Full Access Mode.
 * Reset the desktop settings manually.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

938345 A description of metering behavior on computers that are running Windows XP Home Edition for Prepaid Computers or Windows XP Home Edition for Subscription Computers

Keywords: kbtshoot kbprb KB938356

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