Microsoft KB Archive/914683

= You receive a message that states that the user must upgrade Groove when you invite a user to join a workspace =

Article ID: 914683

Article Last Modified on 6/7/2007

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APPLIES TO


 * Microsoft Office Groove 2007
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Preview Edition

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SYMPTOMS
When you invite a user who is using an earlier version of Groove to join a workspace, you receive a message that states that the user must upgrade Groove to join the workspace.



CAUSE
This issue occurs if the user is using a version of Groove that is earlier than the version that is required by the workspace template. When you create a workspace, the workspace template for a specific version of Groove is used. Tools from this version are added to the template. Workspaces that are created in Microsoft Office Groove 2007 always use a Groove 2007 workspace template.



RESOLUTION
To prompt the user to upgrade, Click Yes to continue to send the invitation. The other user will receive a message that states that they must upgrade Groove to join the workspace.



WORKAROUND
To work around this issue in Groove Virtual Office or in an earlier version of Groove, use a workspace template from an earlier version. To do this, click Advanced in the Create New Workspace dialog box when you create a workspace, and then click an earlier version of Groove in the Invitees need at least box.

Note If you enter an earlier version of Groove when you create a workspace, the workspace template from the earlier version is used. Users who are using the earlier version of Groove will be able to access the workspace without upgrading Groove. However, the workspace features will be limited to the features of the earlier version of Groove.

Groove 2007 cannot use a template from a workspace from an earlier version of Groove. If you want to create a new Groove workspace for users who have disparate versions of Groove, have a user who is running Groove Virtual Office 3.1 or an earlier version of Groove create the workspace.

Additional query words: TCN-00658 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB914683

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