Microsoft KB Archive/113182

= SMC 8000 Elite Series Network Adapters Need Driver Updates =

Article ID: 113182

Article Last Modified on 9/26/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q113182



SYMPTOMS
When you use one of the following Standard Microsystems (SMC) Elite network adapters


 * 8416 SMC Ether Easy
 * 8216 SMC Elite Ultra
 * 8013 SMC Elite Plus
 * 8003 SMC EtherCard Plus

with the drivers included with Windows for Workgroups or the drivers supplied by SMC, you may experience one of the following problems:


 * Sporadic lockups or other performance problems in Microsoft Windows for Workgroups.
 * Error message "This device does not exist on the network."

These problems occur most often with the SMC EtherCard Elite 16C Ultra network adapter when you are using either the Windows for Workgroups SMC EtherCard Plus Elite 16 Combo driver or the driver supplied by SMC.



CAUSE
According to Standard Microsystems, neither the SMC EtherCard Plus Elite 16 Combo driver included with Windows for Workgroups 3.11 nor the drivers supplied by SMC with the SMC 8000 Series Elite network adapters are completely compatible with Windows for Workgroups.



RESOLUTION
To correct these problems, follow these steps:

 Obtain the latest driver update from the SMC BBS. The current update is:

Gsd210.exe

 After you download this file, expand it in an empty folder. Run the appropriate expanded file.

If the problems persist after you install these drivers, make sure that the "EMM386" line in the Config.sys file uses the RAM parameter. The NOEMS parameter has been found to cause the SMC 8000 Ultra to not be recognized on Celebris FR-842AA computers running Windows for Workgroups.

Additional query words: 3.11 3rdparty hang freeze

Keywords: KB113182

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