Microsoft KB Archive/78518

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Cancellation of Graphic Import May Cause WinWord Error Message

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Q78518

2.00 WINDOWS kbinterop

SUMMARY
In Microsoft Word for Windows version 2.0, if you import or convert large graphics files, you may receive an import dialog box with an option to cancel. If you choose to cancel the import, the following error messages may display:

The graphics file may be damaged and cannot be converted.

followed by:

The graphics filter was unable to convert this file.

MORE INFORMATION
These error messages can be misleading because the graphic file may not be damaged at all. Try inserting the graphic image without choosing the cancel option to verify that the file is not corrupted or damaged.

Microsoft is researching this problem and will post new information here as it becomes available.

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