Microsoft KB Archive/883822

= You receive a &quot;The necessary services are disabled or unavailable&quot; error message when you connect to the Microsoft Windows Update Web site or to the Microsoft Update Web site =

Article ID: 883822

Article Last Modified on 6/27/2005

-

APPLIES TO


 * Microsoft Windows Update
 * Microsoft Update

-





SYMPTOMS
When you try to connect to the Microsoft Windows Update Web site or to the Microsoft Update Web site, you receive one of the following error messages:  

The necessary services are disabled or unavailable. Error 0x80246007

 

The necessary services are disabled or unavailable. Error 0x80246008





CAUSE
This problem occurs if the Background Intelligent Transfer Service (BITS) is not correctly registered on your computer.



RESOLUTION
To resolve this problem, register the Qmgr.dll and Qmgrprxy.dll BITS files. To do this, follow these steps:
 * 1) Click Start, click Run, type regsvr32 qmgr.dll in the Open box, and then click OK.
 * 2) Click OK.
 * 3) Click Start, click Run, type regsvr32 qmgrprxy.dll in the Open box, and then click OK.
 * 4) Click OK.

Additional query words: wu winu wupdate wupdt

Keywords: kbtshoot kbwindowsupdate kbprb kbwindowsupdatev6 KB883822

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.