Microsoft KB Archive/314699

= Encarta Reference Library 2002: You Are Prompted to Insert Compact Disc When You Access Multimedia Content =

Article ID: 314699

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Encarta Reference Library 2002

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This article was previously published under Q314699



SYMPTOMS
When you attempt to access multimedia content in Microsoft Encarta Reference Library 2002, you may receive the following message:

Switch CDs

Insert Compact Disc.

Reference Library Disc

This behavior occurs even though you installed Encarta Reference Library from a network share.



CAUSE
This behavior can occur if the following conditions are true:
 * You installed Encarta Reference Library from a network share.

-and-
 * The network share was created from Encarta Reference Library installation CDs.

-and-
 * The network share was created by following the instructions in the To share Encarta product files from a server's hard disk drive section under Step 1. Share Encarta product files from a server of the Network Administrator's Guide for Encarta Reference Library 2002 (Nag.rtf).



RESOLUTION
To resolve this behavior, use any of the following methods, as appropriate to your situation.

NOTE: The methods discussed in this article refer to the Network Administrator's Guide for Encarta Reference Library 2002 (Nag.rtf). This document is located in the \Support folder on CD 1.

Method 1
Obtain Encarta Reference Library 2002 on DVD-ROM. You do not see the behavior that is described in the &quot;Symptoms&quot; section of this article if you install Encarta Reference Library from a network share that is created from Encarta Reference Library DVDs.

Method 2
 Follow the directions in the To share Encarta product files from a server's hard disk drive section under '''Step 1. Share Encarta product files from a server''' of the Network Administrator's Guide to copy the contents of the Encarta Reference Library CDs to a folder on your server. Locate the SuiteCD.ini file in the following folder on your server, where  is the path on your server:

\ \EE\Encarta

  Open the SuiteCD.ini file in Notepad, and then replace the contents of the SuiteCD.ini file on your hard disk with the following text:  [Packages]

ContESA.akc={5541255C-A670-4444-B872-309F71E5C666}

ContEDA.akc={07F38453-42A9-4E01-A723-8E9C2FD68951}

ContStd.akc={128DB0A8-04BD-4CB8-B1B1-8EBDE9EECF64}

ContDlx.akc={5F28238E-B2D3-4E75-ACEB-FC2B824A66C3}

ContAfr.akc={8EB09F88-ED1B-4482-AD11-81CA67D8FFEE}

ContEWA.akc={ADCF944A-45AD-4DAD-B61B-DA8F9D870D52}

DataESA.akc={BECC2D14-7673-4151-B533-6A8AF97556D8}

DataEDA.akc={2F70E5DE-FECB-46E5-A87E-8DBD0E027BC1}

DataStd.akc={BB2ABDD8-3B66-444D-93FB-B28A56BE8734}

DataDlx.akc={036E48C5-E463-47D1-806C-2DFBD95799C9}

DataAfr.akc={C352FBB6-52E6-4B41-983E-95A1DF3DB06F}

DataEWA.akc={02F67AB6-D4D6-4E9C-83BF-D16C815F793A}

ThumbESA.its={2A267050-8001-4E2F-AFEE-8D70D33122C5}

ThumbEDA.its={3950E323-9149-4DA2-906F-E9D1F27C4002}

ThumbStd.its={C782CD05-ACF7-4271-9986-991C24192F82}

ThumbDlx.its={00A66C19-8C17-4B57-B221-77B2331C2A8D}

ThumbAfr.its={F3540167-6F0D-440A-B257-F9D3B08A66CF}

ThumbEwa.its={517C645B-7888-49A7-89FF-B1B6B110412C}

PiconESA.its={58509A8D-D56C-402C-8585-86C89EC50EA4}

PiconEDA.its={4B9A3A2D-DE63-49F5-A6F7-B707F6978572}

PiconStd.its={CBA655A9-6990-400E-AE7B-36A24360F9D8}

PiconDlx.its={531ABC30-E441-459D-A33C-64D42F1C4463}

PiconAfr.its={2501A45B-5861-4263-91D4-B6E83F4B16C9}

PiconEwa.its={A3B86A3B-B23D-4523-96A2-B026CEF818C3}

MedAll.its={2FDA14CE-5378-4279-9111-0ED489482CE8}

MedESA.its={A5D54990-9DFE-40CC-B5FB-0B194EDCA212}

MedESA00.its={B2A89FF2-2848-4E59-8591-9481BC67A1C6}

MedESA01.its={02833CD9-9951-4CDD-B94A-C4B2D3A8668D}

MedEDA.its={A3A65FE1-9A5F-40F8-98CE-1FC0386D06C8}

MedEDA00.its={E9638573-3DEA-4867-BF82-37B320397B09}

MedEDA01.its={84D57CDE-70D8-4B37-AA4A-E20BF1E44205}

MedStd.its={2F1C90F3-ED5F-414F-985C-C61BED60239F}

MedStd00.its={A2914F85-7A56-4DF1-993C-02F4547C3485}

MedStd01.its={9465A101-07EF-4517-9A9D-081F23866BDD}

MedDlx.its={529FF6CD-85BE-443E-9CE3-E3245023B633}

MedDlx00.its={59142A73-0356-479E-806C-CFAA128170A7}

MedDlx01.its={C0C99678-D6FC-4159-A02D-6EFB67E5763C}

MedAfr.its={D2C96068-6028-49E9-8D73-57B163FC0913}

MedEwa.its={4A570604-7F9A-48FC-A53B-7494182055B2}

[Sources]

1=1

2=1

3=1

4=1

[.AKC]

ContESA =30

ContEDA =30

ContStd =30

ContDlx =30

ContAfr =30

ContEWA =30

DataESA =0

DataEDA =0

DataStd =0

DataDlx =0

DataAfr =0

DataEWA =0

[.BIN]

FindCSte=0

[.DAT]

FindMSte=0

IndexSte=0

[.MAD]

SWLD_CD =0

SWLD_HD =0

WLD_HD =0

MAD\WLD_CD=8

[.STR]

IndexSte=0

[.ITS]

Catalog =0

ThumbESA=30

ThumbEDA=30

ThumbStd=30

ThumbDlx=30

ThumbAfr=30

ThumbEwa=30

PiconESA=30

PiconEDA=30

PiconStd=30

PiconDlx=30

PiconAfr=30

PiconEwa=30

MedAll =30

MedESA =22

MedESA00=18

MedESA01=20

MedEDA =22

MedEDA00=18

MedEDA01=20

MedStd =6

MedStd00=2

MedStd01=4

MedDlx =6

MedDlx00=2

MedDlx01=4

MedEwa =8

MedAfr =16

FindFSte=0

FindWSte=0

WlnkFSte=0

WlnkWSte=0

IDXJSTE =0

FindRSte=0

MsWorld =8

world\7015\05285=2

world\7015\04257=6

world\7015\05916=2

world\7015\05917=6

world\7015\05918=2

world\7015\05919=4

world\7015\05920=4

[.CCT]

dswMedia\IAI\US\0000f0bf=2

dswMedia\IAI\US\00012c06=4

dswMedia\IAI\US\0000eeca=2

dswMedia\IAI\US\0005d8c2=4

dswMedia\IAI\US\00045ad0=4

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dswMedia\IAI\US\0005d8e4=4

dswMedia\MCC\US\0000eebb=2

dswMedia\IAI\US\00067d58=6

dswMedia\IAI\US\1dcdfb0b=2

dswMedia\IAI\US\0005bc4d=4

dswMedia\IAI\US\0000f0b0=4

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dswMedia\IAI\US\00012db9=4

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dswMedia\MCC\US\0000f039=6

dswMedia\IAI\US\00067d44=2

dswMedia\IAI\US\00012dbb=2

dswMedia\IAI\US\0005d8dc=4

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dswMedia\MCC\US\0006a1f6=2

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dswMedia\IAI\US\0005d8c4=4

dswMedia\IAI\US\00012bcd=4

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dswMedia\IAI\US\00012de0=4

dswMedia\IAI\US\00012d89=4

dswMedia\IAI\US\0005d83c=4

dswMedia\IAI\US\0005d852=4

dswMedia\IAI\US\0005d8e6=4

dswMedia\MCC\US\0000ed38=4

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dswMedia\IAI\US\0005d8c8=4

dswMedia\IAI\US\0000f0c0=2

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dswMedia\IAI\US\0000ed37=2

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dswMedia\IAI\US\00012c79=4

[.DCR]

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dswMedia\anim\t038726a=4

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dswMedia\anim\t047423a=4

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dswMedia\IA\t594172a\t594172a=2

dswMedia\IA\t630094a\t630094a=4

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dswMedia\anim\t014916a=2

DSWMEDIA\SHARED\PLAYERS\LAUNCHER=22

DSWMEDIA\SHARED\PLAYERS\IAI\IAIPLAY=22

DSWMEDIA\SHARED\PLAYERS\RFL\RFLPLAY=22

DSWMEDIA\SHARED\PLAYERS\MCC\MCCPLAY=22

DSWMEDIA\SHARED\PLAYERS\IMR\IMRPLAY=22

DSWMEDIA\SHARED\PLAYERS\IIP\IIPPLAY=22

DSWMEDIA\IA\CLIM_CCL\CLIM_CCL=22

DSWMEDIA\IA\POP_CPO\POP_CPO=22

DSWMEDIA\afrCRC\afrCRC=16

DSWMEDIA\afrHome\celebHS=16

DSWMEDIA\afrHome\histHS=16

DSWMEDIA\afrHome\mediaHS=16

DSWMEDIA\afrHome\vtHS=16

DSWMEDIA\AfrLBA\AfrLBA=16

DSWMEDIA\afrMap\AFCC=16

DSWMEDIA\afrMap\diaspora=16

DSWMEDIA\afrMTime\afrmtime=16

DSWMEDIA\afrTime\afrtime=16  On the File menu, click Save. Locate the DiscID.ini file in the following folder on your server, where  is the path on your server:

\ \DiscID.ini

  Open the DiscID.ini file in Notepad, and then replace the contents of the DiscID.ini file on your hard disk with the following text: <pre class="fixed_text">[SKU]

Content=ST02ADLXC

Disc=1

NumDiscs=5

</li> Click Save on the File menu to save the file.</li> Follow the directions in the '''Step 2. Install Encarta products on a workstation''' section of the Network Administrator's Guide to install Encarta Reference Library to the client workstations.

NOTE: If Encarta Reference Library is already installed to the client workstations, remove Encarta Reference Library from each workstation, then follow steps 2 through 8 to update the SuiteCD.ini and DiscID.ini files on the server and reinstall the program to the client workstations.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
For additional information about the minimum system requirements for Encarta Reference Library, click the article number below to view the article in the Microsoft Knowledge Base:

305821 ENC2002: Minimum System Requirements for Encarta

For more information about Encarta Reference Library, visit the following Microsoft Web site:

http://www.encarta.msn.com/shop/ERL.asp

Keywords: kbprb KB314699

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