Microsoft KB Archive/248823

= SMS: "Connection Failed" Attempting to Use Remote SMS Administrator Console =

Article ID: 248823

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q248823



SYMPTOMS
When you attempt to use a remote Microsoft Windows NT 4.0-based server or workstation as an Administrator console to manage a Systems Management Server (SMS) site without the distributed version of Component Object Model (COM) enabled on the computer, the following error message occurs when you attempt to connect:

Connection Failed

You can identify this behavior by examining the Wbemprox.log file and searching for the following text:

Error loading module {F7CE2E13-8C90-11D1-9E7B-00C04FC324A8}, return code is 0x80070005(Fri Dec 17 14:21:41 1999) :

ConnectViaDCOM, CoCreateInstanceEx resulted in hr = 0x80070005(Fri Dec 17 14:21:41 1999) :



CAUSE
This behavior occurs if COM is disabled on the computer.



RESOLUTION
To resolve this issue:
 * 1) Start Dcomcnfg.exe in the %SystemRoot%\System32 folder.
 * 2) If the COM components have not been registered, you receive two prompts to register them. Click Yes for both prompts.
 * 3) On the Default Properties tab, verify that Enable Distributed COM for this computer is selected.
 * 4) Click OK.

After you make this change, start the SMS Administrator console again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prodsms unable WBEM DCOM connection

Keywords: kbenv kberrmsg kbprb KB248823

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