Microsoft KB Archive/828684

= Users Who Are Authenticated by MIT Kerberos v5 Cannot Access Active Directory Resources =

Article ID: 828684

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
If you are a Microsoft Windows 2000 user who is authenticated by a Massachusetts Institute of Technology (MIT) Kerberos v5 realm, you may receive an &quot;Access Denied&quot; error message when you try to access a resource or a share in an Active Directory domain.



CAUSE
This problem occurs because multiple Kerberos Ticket-Granting Service Requests (KRB_TGS_REQs) can be sent to an MIT Kerberos v5 Key Distribution Center (KDC) at the same time. If information in any one of the most recent requests matches all the following fields of the KRB_TGS_REQ authenticator
 * Server name
 * Client name
 * Current time
 * Microsecond

MIT Kerberos v5 KDC returns an &quot;Access Denied&quot; error message.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 Service Pack 4.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---  14-Nov-2003  23:57  5.0.2195.6824     124,688  Adsldp.dll 14-Nov-2003 23:56  5.0.2195.6824     132,368  Adsldpc.dll 14-Nov-2003 23:57  5.0.2195.6824      63,760  Adsmsext.dll 14-Nov-2003 23:56  5.0.2195.6824     381,712  Advapi32.dll 14-Nov-2003 23:56  5.0.2195.6866      69,904  Browser.dll 14-Nov-2003 23:56  5.0.2195.6824     136,464  Dnsapi.dll 14-Nov-2003 23:56  5.0.2195.6824      96,016  Dnsrslvr.dll 14-Nov-2003 23:56  5.0.2195.6866      47,376  Eventlog.dll 14-Nov-2003 23:57  5.0.2195.6871     148,240  Kdcsvc.dll 05-Nov-2003 19:32  5.0.2195.6871     205,584  Kerberos.dll 21-Sep-2003 00:32  5.0.2195.6824      71,888  Ksecdd.sys 29-Oct-2003 06:45  5.0.2195.6869     511,248  Lsasrv.dll 29-Oct-2003 06:45  5.0.2195.6869      33,552  Lsass.exe 17-Oct-2003 00:33  5.0.2195.6866     114,960  Msv1_0.dll 14-Nov-2003 23:57  5.0.2195.6866     307,984  Netapi32.dll 14-Nov-2003 23:57  5.0.2195.6863     361,232  Netlogon.dll 14-Nov-2003 23:57  5.0.2195.6874     931,600  Ntdsa.dll 14-Nov-2003 23:57  5.0.2195.6824     392,464  Samsrv.dll 14-Nov-2003 23:57  5.0.2195.6824     113,936  Scecli.dll 14-Nov-2003 23:56  5.0.2195.6824     259,856  Scesrv.dll 06-Nov-2003 22:29  5.0.2195.6870   5,847,552  Sp3res.dll 14-Nov-2003 23:56  5.0.2195.6824      48,912  W32time.dll 21-Sep-2003 00:32  5.0.2195.6824      57,104  W32tm.exe 14-Nov-2003 23:56  5.0.2195.6869     126,224  Wldap32.dll 17-Nov-2003 18:31                     14,058  Kb828684.cat



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New File Naming Schema for Microsoft Windows Software Update Packages

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Keywords: kbhotfixserver kbqfe kberrmsg kbbug kbfix kbqfe kbwin2000presp5fix KB828684

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