Microsoft KB Archive/290474

= DocIm2002: Error Message: Cannot Recognize Text in This Document =

Article ID: 290474

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office XP Document Imaging
 * Microsoft Office Standard Edition 2003

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This article was previously published under Q290474



SYMPTOMS
When you attempt to recognize text in a Microsoft Office XP document by using optical character recognition (OCR), you may receive the following error message:

Cannot recognize text in this document. OCR was not successful.



CAUSE
This behavior occurs when the document contains a blank page or a page that is blank except for a small symbol or shape.



WORKAROUND
To work around this issue, remove any pages that do not contain text, and then repeat text recognition by using OCR.

To remove a page from within Microsoft Office Document Imaging, right-click the page, and then click Delete on the shortcut menu. On the confirmation message that appears, click Yes.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about document imaging and OCR, click the Help menu in Microsoft Office XP Document Imaging, and then click Microsoft Office Document Imaging Help.

Additional query words: off2001kb

Keywords: kbbug kberrmsg kbnofix KB290474

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