Microsoft KB Archive/930203

= Error message when you open the Office Assistant in Word 2002 by using Works Suite 2006 on a Windows Vista-based computer: “The Office Assistant requires Microsoft Agent 2.0 or later” =

Article ID: 930203

Article Last Modified on 3/20/2007

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APPLIES TO


 * Microsoft Works Suite 2006
 * Windows Vista Enterprise 64-bit edition
 * Windows Vista Home Basic 64-bit edition
 * Windows Vista Home Premium 64-bit edition
 * Windows Vista Ultimate 64-bit edition
 * Windows Vista Business
 * Windows Vista Business 64-bit edition
 * Windows Vista Enterprise
 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Starter
 * Windows Vista Ultimate

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SYMPTOMS
When you open the Office Assistant in Microsoft Word 2002 by using Microsoft Works Suite 2006 on a Windows Vista-based computer, you receive the following error message:

The Office Assistant requires Microsoft Agent 2.0 or later.



CAUSE
This issue occurs because Word 2002 needs Microsoft Agent to run the Office Assistant. By default, Microsoft Agent is not installed on a Windows Vista-based computer.



RESOLUTION
To resolve this issue, download and then install Microsoft Agent 2.0. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e11bf712-7862-45ba-826d-44ae3a11836f

Keywords: kberrmsg kbexpertisebeginner kbtshoot kbprb KB930203

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