Microsoft KB Archive/123816

= 3COM EtherLink III NIC Intermittently Fails to Start =

Article ID: 123816

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q123816



SYMPTOMS
When you start Windows NT version 3.5 or 3.51 with a 3Com EtherLink III (3C509)network adapter, the network adapter driver (ELNK3.SYS) may fail to recognize the network adapter and then display the following error message:

At least one service or driver failed during system startup.

The following is logged in the Event Viewer:

Event ID: 5012 Source: ELNK31 Type: Error

Description: The I/O address supplied does not match the jumpers on the adapter.

Event ID: 5003 Source: ELNK31 Type: Error

Description: Could not find an adapter.



WORKAROUND
To work around this problem, shut down and restart Windows NT to re- initialize the network adapter driver with the device. If the problem persists, use another network adapter.

The EtherLink III product discussed here is manufactured by 3Com Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: mac nic prodnt

Keywords: kb3rdparty KB123816

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