Microsoft KB Archive/83596

= UNCONF: Tandy 1000 HD Defaults to Hercules During Works Setup =

Article ID: 83596

Article Last Modified on 7/30/2001



This article was previously published under Q83596



SUMMARY
During the initial Microsoft Works for MS-DOS version 2.0 installation, the SETUP.EXE program may select or detect an incorrect video card for the Tandy 1000 HD with a monochrome monitor. The default Setup may select the &quot;Hercules 102 or Compatible&quot; or one of the other Hercules options. This is an incorrect selection. Using this selection, you may experience keyboard hanging or screen corruption when attempting to run the Works program.

To correct the problem, run Setup again, and select the &quot;CGA and most laptops&quot; option instead of accepting the default video selection.

Removing the WORKS.INI and SCREEN.VID files can provide a temporary solution. This allows Works to function but disables graphics modes.

Additional query words: 2.00 hang unconf

Keywords: KB83596

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