Microsoft KB Archive/79463

= Works for Windows: Problems Printing to Canon LPB-4 =

Article ID: 79463

Article Last Modified on 11/16/2006

-

APPLIES TO


 * Microsoft Works 2.0 Standard Edition

-



This article was previously published under Q79463



SUMMARY
The following problems may occur when you print from Works for Windows version 2.0 to a Canon LPB-4:


 * No printout, or text missing from printout.
 * Graphics do not print.

To resolve both of these problems, it may be necessary to obtain a new printer driver from Canon. The driver's pen number (or driver version) should be 1.46 or later.



MORE INFORMATION
Canon has stated that in order to print a full page of graphics at 300 dpi, the printer should have at least 1.5 MB of RAM. If graphics do not print even when using driver version 1.46, the printer may not have enough RAM to accommodate the print job.

To obtain the latest printer drivers from Canon, do one of the following:


 * Download the drivers from the Canon Forum on CompuServe. -or-


 * Download the drivers from the Canon BBS at (714) 438-3325. -or-


 * Order the drivers from Canon technical support at (800) 423-2366.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2.0 LPB 4 w_works

Keywords: KB79463

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.