Microsoft KB Archive/302837

= PUB2000: Publication Does Not Open as Expected =

Article ID: 302837

Article Last Modified on 7/31/2007

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APPLIES TO


 * Microsoft Publisher 2000 Standard Edition

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This article was previously published under Q302837



SYMPTOMS
You may be unable to open a publication as expected in Microsoft Publisher.



CAUSE
This behavior can occur if the following conditions are true:
 * The publication contains an embedded object (OLE), such as a Microsoft WordArt object or a Microsoft Excel spreadsheet.

-and-
 * McAfee VirusScan virus protection software is installed on the computer.



RESOLUTION
To resolve this issue, turn off the Safe and Sound feature of the VirusScan software. Consult the help files and manual that are provided with the software for directions about doing this.

NOTE: In some cases, it may be necessary to completely remove the McAfee VirusScan software to disable the Safe and Sound feature.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: OFF2000

Keywords: kbprb KB302837

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