Microsoft KB Archive/125734

= Word Processor in Encarta Asks for Bookshelf CD =

Article ID: 125734

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Encarta Encylopedia 1994 Edition
 * Microsoft Encarta Encyclopedia 95 for Macintosh
 * Microsoft Bookshelf 1993 Standard Edition
 * Microsoft Bookshelf 94 Standard Edition
 * Microsoft Bookshelf 95 Standard Edition
 * Microsoft Bookshelf 96-97 Standard Edition
 * Microsoft Word 2.0a
 * Microsoft Office Word 2003
 * Microsoft Word 2.0c
 * Microsoft Word 6.0 Standard Edition
 * Microsoft Windows 3.11 Standard Edition

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This article was previously published under Q125734



SYMPTOMS
If Microsoft Word for Windows is selected as the default word processor in Microsoft Encarta, and if Microsoft Bookshelf is installed with Word for Windows integration, you will be prompted to enter the Bookshelf CD when running Word for Windows from Encarta.



CAUSE
The behavior occurs if Bookshelf is integrated with Word for Windows and the Quote Of The Day option is selected in Word. To retrieve the quotation, Word for Windows looks for the Bookshelf CD.

NOTE: This problem does not occur in Windows 95.



WORKAROUND
To run Word for Windows from Encarta without having to switch CDs, perform one of the following workarounds:

Workaround 1
The following message is displayed when you run Word for Windows from Encarta

Please Insert the Bookshelf disk in the CD-ROM drive. If the drive letter shown below is not the correct drive, please change it.

where is either 1993 or 1994. OK and Cancel are the only options. Click the Cancel button when prompted for the Bookshelf CD. After you click Cancel, the Quote Of The Day dialog box appears with the options:

[X] Display Quotation Daily Box

Another Quote

Paste Quote

Close

Help

Selecting Close runs Word for Windows; however, the next calendar day produces the same symptom after you run Word for Windows from within Encarta.

Workaround 2
Clear the Display Quotation Daily option.

Additional query words: 1993 1994 1995 1996 multi media multimedia multi-media mmtitles last quote lastquote word launching launch

Keywords: KB125734

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