Microsoft KB Archive/915066

= Description of the update for Communicator Web Access: March 31, 2006 =

Article ID: 915066

Article Last Modified on 4/5/2006

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APPLIES TO


 * Microsoft Office Communicator Web Access

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SUMMARY
This article describes the Microsoft Office Communicator Web Access issues that are fixed in the update for Communicator Web Access that is dated March 31, 2006.

Issue that the update fixes
This update package fixes the following issues:  

914920 You receive a corrupted logon Web page when you try to log on to Communicator Web Access

917011 Certain features of a custom program that uses Communicator Web Access may not function correctly

917246 The Management Console snap-in no longer runs after you remove all Communicator Web Access updates





Update information
The following file is available for download from the Microsoft Download Center:

Download the update for Communicator Web Access 2005: March 31, 2006, package now. Release Date: March 31, 2006

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Note You only have to install this update on computers on which Communicator Web Access is installed.

Prerequisites
You must have Microsoft Windows Server 2003 Service Pack 1 (SP1) installed before you install this update. For more information about how to obtain the latest service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart information
You must stop the Communicator Web Access site before you install this update. Then, you must restart the Web site as soon as the update is installed. If you do not stop the Communicator Web Access site first, you must restart the computer. To do this, follow these steps:
 * 1) Click Start, point to All Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
 * 2) Expand the local computer, and then expand Web Sites.
 * 3) Right-click the Web site that corresponds to Communicator Web Access, and then click Stop.
 * 4) Wait for 40 seconds to make sure that the W3Wp.exe process that is associated with the Web site is unloaded.
 * 5) Install this update.
 * 6) Click Start, point to All Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
 * 7) Expand the local computer, and then expand Web Sites.
 * 8) Right-click the Web site that corresponds to Communicator Web Access, and then click Start.

Update replacement information
This update is not replaced by any later update.

Registry information
You do not have to create or modify any registry keys to use the update that is contained in this package.

Update file information
This update contains only those files that you must have to correct the issue that this article lists. This update may not contain all the files that you must have to fully update a product to the latest build.

The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Update removal information
To remove this update package, follow these steps.

Note You must first stop the Communicator Web Access site before you uninstall this update package. If you do not, you must restart the computer.
 * 1) Click Start, point to All Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
 * 2) Expand the local computer, and then expand Web Sites.
 * 3) Right-click the Web site that corresponds to Communicator Web Access, and then click Stop.
 * 4) Wait for 40 seconds to make sure that the W3Wp.exe process that is associated with the Web site is unloaded.
 * 5) Click Start, point to Control Panel, click Add or Remove Programs, and then remove this update.
 * 6) Click Start, point to All Programs, point to Administrative Tools, and then click Internet Information Services (IIS) Manager.
 * 7) Expand the local computer, and then expand Web Sites.
 * 8) Right-click the Web site that corresponds to Communicator Web Access, and then click Start.

Note If you remove all updates from Communicator Web Access, the Management Console snap-in will no longer run. For more information about this issue, click the following article number to view the article in the Microsoft Knowledge Base:

917246 The Management Console snap-in no longer runs after you remove all Communicator Web Access updates

