Microsoft KB Archive/136197

Err Msg: Letter Caused General Protection Fault in S3flat.drv

PSS ID Number: Q136197 Article last modified on 09-22-1995

1.00

WINDOWS

= SYMPTOMS =

When you increase the margin size on a letter you created in Letter Writer, you may receive the following error message:

An error has occurred in your application. If you choose Ignore, you should save your work in a new file. If you choose Close, your application will terminate.

After you select Close, another error message may appear:

Letter caused a general protection fault in module S3flat.drv.

= RESOLUTION =

The file S3flat.drv is a display driver used for video cards with S3 chipsets. It is possible that this error is caused by low system resources in Windows.

One possible resolution is to free up system resources. To do this, exit Windows completely and then restart Windows. Be sure to close any applications that open from the Startup group. Then, open Bob Letter Writer and try again.

You may be able to prevent this error message by obtaining the latest version of your display driver from your video card manufacturer.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

KBCategory: Kbusage kbdisplay kberrmsg kbprb KBSubcategory: B_Letter

Additional reference words: kids w_bob 1.00 s3 chip-set chip set gp gpf general-protect g-p-f

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================================================================ Copyright Microsoft Corporation 1995.