Microsoft KB Archive/134376

= PC NTMMTA: Err Msg: Can't Open Service Control Manager... =

Article ID: 134376

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Multitasking Message Transfer Agent 3.2a

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This article was previously published under Q134376



SYMPTOMS
If you select the Remote Server in Microsoft Mail Service Manager for the Microsoft Mail Multitasking MTA for Windows NT(NT MMTA), it may cause the following error:

Error: Can't open Service Control Manager. Check your access privileges on the specified server.



CAUSE
The user does not have Administrator privilege on the server where External or Dispatch is running.



RESOLUTION
 Give the user administrative rights to the server or workstation where the NT MMTA is running. -or-

 Monitor the instance using the command line options.

Monitor [external/dispatch] <\\computer_name> 

External/Dispatch - The type of service

\\computer_name - Name of the Windows NT Server running the service

instance_name - Name of the instance that should be monitored



STATUS
Microsoft has confirmed this to be a problem in version 3.5 of Microsoft Mail Multitasking MMTA for Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
Microsoft Mail Service Manager tries to edit the remote server's Registry to build a list of External or Dispatch services. To edit the registry the user needs to have administrator rights so it fails.

Additional query words: 3.50 cannot

Keywords: KB134376

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