Microsoft KB Archive/158432

= WD: Errors, Problem Inserting CMYK JPEG Image =

Article ID: 158432

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a

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This article was previously published under Q158432





SYMPTOMS
When you insert a CMYK or a Joint Photographic Experts Group (JPEG) formatted graphic into a Word document, the graphic may be displayed as a box with an X inside it or you may receive one of the following error messages:


 * Cannot open file.

- or -
 * This graphics file may be damaged and cannot be converted.



CAUSE
Microsoft Word version 7.x cannot convert CMYK JPEG graphics.



WORKAROUND
To work around this problem, use either of the following methods:

Method 1:

Use a different JPEG format, such as gray scale or RGB.

Method 2:

Use another graphic format that Word supports, such as Tagged Image File Format (TIFF), Encapsulated PostScript (EPS), CGM, BMP, or WMF.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed above.

Additional query words: 8.0 cyan yellow magenta black import importing convert converting windows metafile tagged image file format encapsulated postscript post script bitmap computer graphics jpg joint photographic experts group red-green-blue

Keywords: kbbug kbpending kbgraphic KB158432

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