Microsoft KB Archive/132162

Internet Assistant: GP Fault in WINWORD.EXE Using /N Switch

PSS ID Number: Q132162 Article last modified on 02-16-1996

1.00 1.00z

WINDOWS

= SYMPTOMS =

Case 1: You get the following general protection (GP) fault error message when you start Word with the /n switch.

Winword cause a General Protection Fault in      module WINWORD.EXE at 0011:6C3D. Case 2: This error message may also occur if you use Word as an OLE server. For example, you insert a Word document into Write or Microsoft Excel, or you insert an object using the Insert Object command. It may occur when you insert a Word table into a PowerPoint presentation. In these instances, the GP fault is followed by another error message similar to:

Failed to communicate with the source application.

Note that this scenario does NOT use the /n switch to start Word for Windows. The resolution listed below as Method 1, solves this issue. = STATUS =

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

= RESOLUTION =

Method 1: Remove the Wordhtml.wll file from the  subfolder.

Method 2: Do not start Word with the /n switch.

= MORE INFORMATION =

By default, when you start Word for Windows, it opens a new document (Document1) based on the Normal.dot template. If you use the /n switch, Word starts without opening a document. When there is no open document, Word offers only the File and Help menus as choices on the menu bar.

KBCategory: kbole kbusage kbinterop KBSubcategory: Additional reference words: 6.00a 6.00c 1.00 1.00z winword word6 browse internet assistant switch /n gpf gp fault general protection fault application error message html PowerPoint 4.0 table object OLE ia iaword ============================================================================= Copyright Microsoft Corporation 1996.