Microsoft KB Archive/116436

= PC DOS: MS-DOS Mail Client Can Misdirect Mail =

Article ID: 116436

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition
 * Microsoft Mail for PC Networks 3.2, when used with:
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q116436



SYMPTOMS
Mail sent from the MS-DOS client may be misdirected mail if a mail message is composed but is not sent until after a rebuild of the global address list (GAL) is completed.



CAUSE
The global address list (GAL) contains unique tuple identifiers (TIDs) for local users as well as users external to the postoffice. When the GAL is rebuilt, new users are added whose names may occur alphabetically before the user to whom the message was addressed in the MS-DOS client. When this happens, the addressee essentially is "moved down" in the list and is assigned a new TID.

However, this TID value is used to retrieve the name from the GALNETPO.GLB file. The GALNETPO.GLB contains the name and external mailbag reference of the addressee. If the name associated with the TID value is different from that in the message composed in the MS-DOS client, mail will be delivered to the user associated with that TID value.



STATUS
Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for PC Networks, MS-DOS workstation. This problem was corrected in version 3.2.4 of REBUILD.EXE. If you do not have version 3.2.4 (or later), you can download REBUPD.EXE, a self-extracting file, on the following services:  Microsoft's World Wide Web Site on the Internet

On the www.microsoft.com home page, click the Support icon.

Click Knowledge Base, and select the product.

Enter kbfile REBUPD.EXE, and click GO!

Open the article, and click the button to download the file.

 Internet (anonymous FTP)

ftp ftp.microsoft.com

Change to the Softlib/Mslfiles folder.

Get REBUPD.EXE

 The Microsoft Network

On the Edit menu, click Go To, and then click Other Location.

Type mssupport.

Double-click the MS Software Library icon.

Find the appropriate product area.

Locate and Download REBUPD.EXE.



For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services



MORE INFORMATION
You should replace all 3.2 versions of the Rebuild program with version 3.2.4 (or later).

If you have Mail 3.0 or 3.0b, you cannot run Rebuild 3.2.4 with directory synchronization (Dir-Sync); you should upgrade to Mail 3.2 or follow the suggestions given on page 193 of the Mail 3.2 "Administrator's Guide":

IMPORTANT: Perform manual synchronization only when users are not actively using the mail system.

You should ensure that all users all logged off the mail system before you performing Dir-Sync.

Additional query words: 3.00 3.20

Keywords: KB116436

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