Microsoft KB Archive/304008

= You receive the &quot;'Sending and Receiving' reported error (0x8004210B)&quot; error message when you send SMTP mail messages by using a POP3 account and SSL in Outlook 2002 =

Article ID: 304008

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q304008



SYMPTOMS
When you send a Simple Mail Transfer Protocol (SMTP) mail message by using Secure Sockets Layer (SSL) with a Post Office Protocol version 3 (POP3) account, you may receive the following error message, and the mail message may remain in the Outbox:

'Sending and Receiving' reported error (0x8004210B) : 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:   Date          Time    Version       Size        File name ---  19-Jul-2001   04:20   10.0.3117.0     342,344   Exsec32.dll 09-Jul-2001  01:56   N/A               3,584   Olk2002.mst 27-Jul-2001  16:36   10.0.3124.0   6,297,928   Outllib.dll 27-Jul-2001  16:36   10.0.3124.0     117,064   Outlph.dll 16-Jun-2001  18:05   10.0.3012.0     133,448   Rm.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.



MORE INFORMATION
This fix is included in the October 4 public update for Outlook 2002, which can be downloaded from the following Microsoft Web site. This is the recommended method for fixing this issue.

http://office.microsoft.com/downloads/2002/olk1004.aspx

For additional information about the October 4 update, click the article number below to view the article in the Microsoft Knowledge Base:

300551 OL2002: Overview of the Outlook 2002 Public Update: October 4, 2001

NOTE: This Public Update is part of the Microsoft Office XP Service Pack 1 (SP-1), but for your convenience the Public Update also is available individually, as described in the &quot;More Information&quot; section of this article. If you already applied Office XP SP-1, you do not need to apply this Public Update. For additional information about the latest service pack for Microsoft Office XP, click the article number below to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

Additional query words: outgoing

Keywords: kberrmsg kbbug kbfix kbofficexppresp1fix kbqfe kbemail kbofficexpsp1fix kbaccounts kbhotfixserver KB304008

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