Microsoft KB Archive/838180

= You receive a message to insert the Windows 2000 SP4 CD-ROM when you install the Adminpak.msi package after you deploy a Sysprep image in Windows 2000 =

Article ID: 838180

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
While you are installing the Microsoft Windows 2000 Administration Tools package (Adminpak.msi), you receive a message to insert the Microsoft Windows 2000 Service Pack 4 (SP4) CD-ROM. This behavior occurs if the following conditions are true:
 * You deployed an image that was created from a Windows 2000-based computer that has SP4 installed.
 * The image was created by using the System Preparation tool (Sysprep.exe).
 * SP4 was installed by using the Update.exe program.

Additionally, the following event and other events may be logged in the system event log:

Event Type: Error

Event Source: MSInstaller

Event Category: None

Event ID: 1931

Date: 

Time: 

User: N/A

Computer:

Product: Windows 2000 Administration Tools

Description -- Info 1931.

You have an older version of the system file C:\WINNT\system32\inetsrv\coadmin.dll. Click OK to install the latest version of the file.



CAUSE
This behavior may occur if you follow these steps to create the image:
 * 1) Install Windows 2000.
 * 2) Use the Update.exe program to install SP4.
 * 3) Run the Sysprep.exe tool to prepare the image.
 * 4) Deploy the image.
 * 5) Install the Adminpak.msi package.



RESOLUTION
To resolve this behavior, follow these steps to create the image:
 * 1) Install Windows 2000 from an SP4 integrated CD-ROM or from an SP4 integrated network distribution folder.
 * 2) Run the Sysprep.exe tool.
 * 3) Deploy the image.
 * 4) Install the Adminpak.msi package.



WORKAROUND
To work around this behavior, install the Adminpak.msi package before you run the Sysprep.exe tool.

