Microsoft KB Archive/324729

= Support WebCast: Microsoft Systems Management Server 2003: Understanding Remote Control Options =

Article ID: 324729

Article Last Modified on 3/6/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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This article was previously published under Q324729



Session Summary
During this Support WebCast, you will learn about the various options that are available for an SMS administrator to perform end-user support (such as Help Desk activities), using Systems Management Server 2003. These options include Remote Control, Remote Assistance, and Terminal Services.

This is a Level 200 session that was recorded May 9, 2002 and presented by Wally Mead. Wally Mead has been with Microsoft for 10 years. He started in the training organization, where he delivered training on LAN Manager. He began working with SMS in 1994, and has been involved in the development and delivery of all SMS training courses for Microsoft. He now works for the SMS product group in the Early Adopter Program (EAP) group, and provides training for EAP members.

Viewing the Presentation
To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/WC050902/manifest.xml'); View this Support Webcast] (Length: 1 hour 17 minutes)



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Offline viewing download - If you wish to view this broadcast offline, you may download a copy of the self-extracting .exe file to your hard drive.

Additional Resources
Download presentation WC050902.ppt. This is a 273-KB Microsoft PowerPoint (.ppt) file.

If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

Read the transcript from this Support WebCast

[mailto:?subject=Support%20WebCast:%20Microsoft%20Systems%20Management%20Server%20(Topaz):%20Understanding%20Remote%20Control%20Options&body=Take%20a%20look%20at%20this%20Microsoft%20Support%20WebCast%20about%20Microsoft%20Systems%20Management%20Server%202003:%20Understanding%20Remote%20Control%20Options%20(May%209,%202002).%20More%20information%20about%20this%20WebCast%20is%20available%20at%20http://support.microsoft.com/WebCasts. Tell a friend about this Support WebCast]

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