Microsoft KB Archive/111570

= System Hangs Using Super VGA Driver with Compaq QVision =

Article ID: 111570

Article Last Modified on 10/7/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q111570



SYMPTOMS
When you use any of the Windows for Workgroups Super VGA video drivers with the Compaq QVision video card, your system stops responding (hangs) when you try to start Windows.



WORKAROUND
To work around this problem, use the VGA video driver or one supplied from Compaq.

To change your video driver:


 * 1) Change your current directory to the Windows directory. For example, type cd \windows at the MS-DOS command prompt, and then press ENTER.
 * 2) Run Windows Setup by typing setup at the MS-DOS command prompt, and then press ENTER.
 * 3) Choose a different video driver, and then exit Setup.



STATUS
Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.11. We are researching this problem and will post new information here as it becomes available.

Additional query words: 3.11 SVGA256.DRV hang lock freeze wgpsp311

Keywords: KB111570

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