Microsoft KB Archive/289730

= Cannot Remove the SBS Modem-Sharing Component After Upgrade from Windows NT 4.0 =

Article ID: 289730

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q289730



SYMPTOMS
After you install the Microsoft Small Business Server (SBS) 4.5 modem-sharing client on a Microsoft Windows NT 4.0-based computer and then upgrade the computer to Windows 2000, you can no longer remove the modem-sharing component.



CAUSE
This behavior occurs because two .inf files (Netmshr.inf and Netsrdr.inf) that are used in the upgrade process contain incorrect settings.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

This problem was first corrected in Windows 2000 Service Pack 2.

Keywords: kbbug kbfix kbwin2000presp2fix KB289730

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