Microsoft KB Archive/299318

= Internet Explorer 6 Stops Responding When You Play Streaming Audio =

Article ID: 299318

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Internet Explorer 6.0

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This article was previously published under Q299318



SYMPTOMS
When you attempt to play streaming audio in Microsoft Internet Explorer, you may receive an error message similar to one of the following

Microsoft Internet Explorer has encountered a problem

and needs to close. We are sorry for the inconvenience.

-or-

Runtime Error!

Program C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE

R6025

pure virtual function call

and Internet Explorer stops responding (hangs).



CAUSE
This behavior can occur when streaming audio is stopped and then restarted, or when you switch between audio streams.



WORKAROUND
To work around this issue, try playing the Web-based streaming audio in Microsoft Windows Media Player.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For more information about streaming audio, click Help Topics on the Help menu in Windows Media Player. On the Search tab, type streaming audio, and then click List Topics.

Keywords: kberrmsg kbnofix kbprb KB299318

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