Microsoft KB Archive/298579

= Visio2000: Error Message: An Error (911) Occurred During the Action Insert Picture =

Article ID: 298579

Article Last Modified on 9/12/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q298579



For a Microsoft Visio 2002 version of this article, see 293923.



SYMPTOMS
When you attempt to insert a bitmap (.bmp) file into Microsoft Visio, you may receive the following error message:

An error (911) occurred during the action Insert Picture.

Visio cannot open the file for reading.



CAUSE
This behavior can occur if the file name of the file that you want to insert contains Chinese characters.

NOTE: These characters may appear as empty square boxes.



RESOLUTION
To work around this issue, rename the file before you insert it into Visio.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prb bitmap unable complete importing filter

Keywords: kbbug kberrmsg kbpending KB298579

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