Microsoft KB Archive/240369

= Err Msg: Stop 0x000000B4 The Video Driver Failed to Initialize =

Article ID: 240369

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q240369



SYMPTOMS
After you install Windows 2000, the following error message may be displayed when you start your computer:

Stop 0x000000B4 The video driver failed to initialize



CAUSE
This problem occurs because of a conflict with the parallel port and the video card, if the parallel port I/O address is set to 03BC.



RESOLUTION
To resolve this problem, change the parallel port I/O address from 03BC to 0378 using one of the following methods:
 * 1) Start your computer, and press F8 at the Starting Windows screen.
 * 2) Select Safe Mode, and then press the ENTER key.
 * 3) When prompted, log on to your computer using the local administrator account.
 * 4) Click Start, point to Settings, and then click Control Panel.
 * 5) Double-click System.
 * 6) Click the Hardware tab, and then click Device Manager.
 * 7) Click the plus "+" next to ports to expand the ports list.
 * 8) Select the printer port LPT1, and on the Action menu, click Properties.
 * 9) Click the Resources tab, and then clear the Use Automatic Settings check box.
 * 10) In the Settings Based On drop down menu, select a setting that uses an I/O address of 0378 instead of 03BC.
 * 11) Click OK, and then close Device Manager.

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Change the I/O port resource setting for the parallel port in the BIOS for your computer. For information on how to change BIOS settings, please refer to the hardware documentation included by your computer manufacturer.



MORE INFORMATION
This error occurs in VGA mode but not in Safe Mode. The parallel port driver does not load in Safe Mode but it does in VGA mode.

Keywords: kbprb KB240369

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