Microsoft KB Archive/827894

= Different set of search results is returned depending on whether you use the Indexing Service when you search for shapes in Visio =

Article ID: 827894

Article Last Modified on 4/12/2007

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APPLIES TO


 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007
 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

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SYMPTOMS
In Microsoft Office Visio 2007 or in Microsoft Office Visio 2003, when you use the Search for Shapes feature to search your local hard disk for shapes, you may find that the number of shapes that are returned in the search results are different depending on whether you use the Indexing Service to index shapes in your drawing. For example, in the English-language version of Visio, when you enable the Indexing Service and you type box in the Search for Shapes box, and then press ENTER, many shapes are returned in the search results. However, when you do not enable the Indexing Service and you perform the same search, either fewer than expected or no shapes are returned in the search results



CAUSE
This problem occurs because if you search for shapes on your local hard disk and you do not use the Indexing Service to index the shapes, Visio uses the document properties of the stencil to search for masters that match the keyword or keywords that you type in the Search for Shapes box. If the keyword or keywords that you use to search for shapes do not match any of the keywords that are listed in the Keywords box on the Summary tab of a stencil (open the stencil, and then on the File menu, click Properties), the masters on that stencil are not returned in the search results.



WORKAROUND
To work around this problem, enable the Indexing Service and index shapes for increased search capabilities. You must log on to your computer as a member of the Administrators group to turn on the Indexing Service on your computer. To index shapes in Visio, follow these steps:
 * 1) Start Visio.
 * 2) On the Tools menu, click Options, and then click the Shape Search tab.
 * 3) On the Tools menu, click Options, and then click the Shape Search tab.
 * 4) Under Search locations, click Visio Local Shapes (but do not clear the check box), and then click Properties.
 * 5) Click Yes, enable Indexing Service, click OK, and then click OK.

Note The Indexing Service scans documents and document properties and then stores the information in a catalog. When this service is first started to create the Visio catalog, it takes several minutes to create the initial catalog. After the initial catalog is created, the catalog is automatically updated by the Indexing Service.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about finding shapes in Visio, see Visio Help. To do so, on the Help menu, click Microsoft Office Visio Help, type finding shapes in the Search for box, and then press ENTER to view the topics returned.

For more information about Visio, visit the following Microsoft Web site:

http://www.microsoft.com/office/visio

Additional query words: kbnoOfficeAlertID vso12 vso11 vso2007 vso2003

Keywords: kbprb kbpending KB827894

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