Microsoft KB Archive/236089

= OL98: (CW) Error Message "There is not enough space on the Microsoft Exchange Server to store all of your rules." =

Article ID: 236089

Article Last Modified on 7/31/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q236089



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
When you attempt to create a rule to forward a message to more than 35 names, you may receive the error:

There is not enough space on the Microsoft Exchange Server to store all of your rules. The rules that failed to upload have been deactivated.



CAUSE
The rule has exceeded the 32 KB limit. There is a 32 KB limit for e-mail addresses when the addresses for the rule are expanded on the client. Adding a contact or Personal Address Book (PAB) distribution list to a rule results in each address being added to the rule as a separate entry. This means the 32 KB limit can be exceeded if the distribution list contains more than approximately 35 addresses.

Global Address List (GAL) distribution lists are expanded on the server. Using a GAL distribution list in a rule results in just one address entry being added to the rule. This means the 32 KB limit is not reached as quickly.



RESOLUTION
Define multiple rules, each with less than 35 names or use a GAL distribution list if possible.



MORE INFORMATION
This problem only occurs when the names are from the Personal Address Book or from the Contacts list. It does not occur if the names are from the Global Address List.

Additional query words: 98

Keywords: kbprb KB236089

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