Microsoft KB Archive/62401

Works: No Printout on an HP DeskJet or DeskJet PLUS

PSS ID Number: Q62401 Article last modified on 06-12-1996

1.05 2.00

MS-DOS

= SUMMARY =

When printing a file to a Hewlett-Packard DeskJet or DeskJet Plus printer, and the On-Line light is blinking but no printout appears, check Print Printer Setup and make sure that Page Feed is NOT set to Manual. If page feed is set to Manual, set it to Continuous.

The HP DeskJet can feed only from the lower tray. If a job is sent to the printer as a manual feed job, the On-Line Light will flash until you insert the paper and press the On-Line Button. Although manual feed is possible on an HP DeskJet, it requires the On-Line button to be pressed twice to tell the printer that the paper is inserted and ready to be taken. Because of this, it is recommended to send print jobs to the DeskJet or DeskJet Plus as continuous feed.

KBCategory: kbprint KBSubcategory: dworkskb Additional reference words:

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================================================================ Copyright Microsoft Corporation 1996.