Microsoft KB Archive/146506

= WD97: Save As Command Fails to Release Document =

Article ID: 146506

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q146506



SYMPTOMS
In Microsoft Word 97, when you use the Save As command to save a Rich Text Format (RTF) document with a different file name or in a different file format, the original document cannot be opened in another program until the file with the new name or format is closed.

For example, if you save a document called Test.rtf as Test2.rtf, Word closes Test.rtf. However, if you try to open Test.rtf in another program, such as WordPad, the following error message will appear:

The document Test.rtf is in use by another application and cannot be accessed.



CAUSE
Word 97 does not release the temporary file lock on RTF files when you save the document as a new file.



RESOLUTION
To correct this problem, obtain Microsoft Word 97 Service Release 2 (SR-2).



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Office 97 Service Release 2 (SR-2).

For additional information about SR-2, please see the following article in the Microsoft Knowledge Base:

151261 OFF97: How to Obtain and Install MS Office 97 SR-2

This problem does not occur in Office 2000.



MORE INFORMATION
Keywords: kbhotfixserver kbqfe kbbug kbconversion kbfix kbinterop kbqfe KB146506

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