Microsoft KB Archive/292287

= Error 907 When You Try to Remove or Reinstall ISA Server =

Article ID: 292287

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server
 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

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This article was previously published under Q292287



SYMPTOMS
When you try to remove or reinstall Internet Security and Acceleration (ISA) Server 2000, you may receive the following error message:

Error 907

Your setup files may be damaged. Try restarting the Setup program from where you originally ran it.



CAUSE
This behavior may occur if the ISA Server 2000 installation files have become damaged.



RESOLUTION
ISA Server 2000 does not continue an unsuccessful installation process when you restart the computer. Because of this, you must completely remove the ISA Server 2000 files, and then reinstall ISA Server 2000.

To completely remove ISA Server 2000, run the Rmisa.exe utility that is included in the ISA\I386 folder on the ISA Server 2000 CD-ROM.

NOTE: When you run the Rmisa.exe utility, you are prompted to remove all ISA Server 2000 components.



MORE INFORMATION
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

297922 HOW TO: Provide Internet Access Through a Firewall in Internet Security and Acceleration Server

312624 HOW TO: Install and Configure a Firewall on a Computer in Windows 2000

Keywords: kbsetup kberrmsg kbprb KB292287

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