Microsoft KB Archive/216286

= GP Fault Error Message When Running JScript After Starting Many Programs =

Article ID: 216286

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Internet Explorer 4.01 128-Bit Edition

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This article was previously published under Q216286



SYMPTOMS
When you run Internet Explorer 4.01 in Microsoft Windows for Workgroups after you start a large number of programs, you may receive a general protection (GP) fault error message when you run a specific piece of JScript code. The error message may be similar to:

Application Error

IEXPLORE caused a General Protection Fault in module JSCRIPT16.DLL at 0001:21AF



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Internet Explorer service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB216286

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