Microsoft KB Archive/147819

= Update Job Fails If Clients Logged On to Share =

Article ID: 147819

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.1 Standard Edition

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This article was previously published under Q147819





SYMPTOMS
A repeating job to update any kind of package distribution job will fail if there are clients logged on to the share. We currently have no mechanism for removing and keeping users off of shares while a share is being updated by Systems Management Server.



CAUSE
The job status remains in retry mode for a week until the job actually gets marked as having failed. Despooler is unable to copy new files to the server share because some of the files in the server share were in use by clients.



STATUS
Microsoft has confirmed this to be a problem with Systems Management Server 1.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms

Keywords: kbdespooler KB147819

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