Microsoft KB Archive/189854

= Cannot Log In Again After Signing Off Web Page Requiring Login =

Article ID: 189854

Article Last Modified on 8/8/2007

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APPLIES TO


 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition

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This article was previously published under Q189854



SYMPTOMS
When you are using Internet Explorer 4.01, after you sign off a Web site that requires a login process, you may be unable to log back in and gain access to the site properly.

You may be able to gain access to the site again if you quit Internet Explorer, restart it, and then log in to the Web site again.



CAUSE
Internet Explorer retains the cookie with the login information from your first visit to the Web site. If you do not quit Internet Explorer, the same cookie's information is used when you try to gain access to the Web site a second time.



RESOLUTION
To resolve this problem, obtain and install Internet Explorer 4.01 Service Pack 2. You can obtain Internet Explorer 4.01 Service Pack 2 from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/default.mspx



STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 4.01.

Keywords: kbhotfixserver kbqfe kbenv kbprb KB189854

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