Microsoft KB Archive/890473

= Entries for category (1015) events do not contain text in the Description field in Live Communications Server 2005, and some alert messages are not triggered in MOM 2005 =

Article ID: 890473

Article Last Modified on 1/14/2005

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APPLIES TO


 * Microsoft Office Live Communications Server 2005 Enterprise Edition
 * Microsoft Office Live Communications Server 2005 Standard Edition

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
You may experience one or both the following symptoms in your Microsoft Office Live Communications Server 2005 deployment:
 * If you view the Application log, entries for category (1015) events do not contain text in the Description field.

Note A category (1015) event is logged if an error occurs during a &quot;move users&quot; operation in Live Communications Server 2005.
 * If you use the Live Communications Server 2005 Management Pack for Microsoft Operations Manager (MOM) 2005 to monitor the status of your Live Communications Server deployment, you notice that some events do not trigger the corresponding alert message in MOM 2005.



CAUSE
This problem occurs because the following Live Communications Server 2005 registry subkey is incorrectly named:

This registry subkey registers the event source for one of the Live Communications Server 2005 components.



RESOLUTION
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this problem, rename the registry subkey that is mentioned in the &quot;Cause&quot; section to the following:

Important You must rename this registry subkey on every one of the Live Communications Server computers in your organization.

To do this, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate, and then click the following registry subkey:

 On the Edit menu, click Rename. Type Live Communications WMI Provider, and then press ENTER. Quit Registry Editor.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For additional information about how to obtain the Live Communications Server 2005 Management Pack for MOM 2005, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=07588595-BE4E-4F5C-83D1-15CCA2B3F721&displaylang=en

Additional query words: LCS 2005 LiveCom livecomm chat

Keywords: kbtshoot kbprb KB890473

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