Microsoft KB Archive/216188

= Unattended Installation with /E Option to Install Service Pack4 Fails Unexpectedly =

Article ID: 216188

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q216188



SYMPTOMS
The /E option for Winnt32.exe can be used to start Update.exe to install Windows NT 4.0 Service Pack 4 (SP4) following the installation of Windows NT. This method of installing Windows NT and applying SP4 is typically used by original equipment manufacturers (OEMs). Windows NT may stop responding (hang) towards the end of the Service Pack 4 installation when you use this switch.



CAUSE
This problem occurs when SP4 Setup attempts to load Nwlnkipx.sys if the Nwlnkipx.sys version that is available with Windows NT 4.0 is already loaded.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 SP4. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB216188

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