Microsoft KB Archive/225493

= Homepub Error Message: Printer Needs Adjusting =

Article ID: 225493

Article Last Modified on 10/3/2003

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APPLIES TO


 * Microsoft Graphics Studio Greetings 99 Standard Edition
 * Microsoft Graphics Studio Home Publishing 99

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This article was previously published under Q225493



SYMPTOMS
When you attempt to print using Greetings 99 or Home Publishing 99, you may receive the following error message:

Printer needs adjusting!

Your printer's settings need to be changed so that it can print correctly. Try this: Use Windows guidance to adjust your printer settings, and then print again.



CAUSE
This behavior can occur if your printer driver is missing or damaged.

NOTE: You may be able to print correctly using other programs.



RESOLUTION
To resolve this issue, remove and reinstall the printer driver. To do this, follow these steps:
 * 1) Click Start, point to Settings, then click Printers.
 * 2) Right-click the printer you want to remove, and then click Delete. If you are prompted to remove files associated with the printer, click Yes.
 * 3) Double-click Add Printer, and then follow the instructions on your screen to install the correct printer driver for your printer.
 * 4) Test to see if the issue is resolved. If the issue continues to occur, contact your printer's manufacturer to obtain the latest printer driver for your printer.

Additional query words: homepublishing99 gr99 greet99 hp99 printing cannot

Keywords: kberrmsg kbprint kbprb kb3rdparty KB225493

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