Microsoft KB Archive/317281

= WD2002: Update in the Author Field Is Not Retained After You Reopen the File =

Article ID: 317281

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Word 2002 Service Pack 1 (SP-1)

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This article was previously published under Q317281



SYMPTOMS
The Author value may not be retained in the Author field if you use Microsoft Word Open Document Management API (ODMA) integration.

If the field has been changed in the dialog box provided for saving the file (Save As) in the Document Management System (DMS), when you reopen the file and then click Save As again, the Author value is not retained.



CAUSE
This problem is caused by an issue in the ODMA integration with Microsoft Word 2002.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP product name Public Update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date       Time   Version         Size        File name - 26-Apr-2002  11:10   n/a                 2,623  Readme.txt 24-Apr-2002  21:14   n/a             5,615,144  WINWORD.msp 24-Apr-2002  21:39   n/a             5,619,736  WINWORD_Admin.msp After the hotfix is installed, the following files will have the listed attributes or later: Date          Time  Version         Size       File name -- 24-Apr-2002  12:44  10.0.4016.0    10,582,344  WINWORD.EXE



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: author retain lost odma WD2002

Keywords: kbqfe kbhotfixserver kbbug kbfix kbofficexppresp2fix KB317281

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