Microsoft KB Archive/89017

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ROM BIOS Upgrade for Hewlett-Packard Vectra

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Q89017

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The information in this article applies to:


 * Microsoft Windows versions 2.03, 2.1, 3.0, 3.0a, 3.1, 3.11

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SYMPTOMS
Microsoft Windows may not install or run on a Hewlett-Packard (HP) Vectra with Phoenix ROM BIOS version A.01.02.

WORKAROUND
HP has a patch file that allows Windows to run properly on a Vectra with this BIOS. The patch is called either FIRMWARE.EXE or WD.EXE, and is loaded in the AUTOEXEC.BAT file. If you see a file called PATCH.EXE, then the computer has an earlier BIOS patch and not the correct one for running Windows.

If you have this BIOS on your HP Vectra, contact your HP dealer or call (800) 858-8867 in the United States or (800) 387-3867 in Canada, and ask for a later version of the BIOS.

FIRMWARE.EXE and WD.EXE are located on the &quot;Customer Utilities for Vectra&quot; disk.

Additional query words: 3.00 3.00a 3.11 3rdParty win286 win386 3.10

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Issue type :

Technology : kbWin3xSearch kbWin203 kbWin210 kbWin300 kbWin300a kbWin310 kbWin311