Microsoft KB Archive/833177

= The SMS Manual Installation Wizard cannot successfully upgrade an SMS 2.0 Client to SMS 2003 Legacy Client =

Article ID: 833177

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you run the SMS Manual Installation Wizard (Smsman.exe) to upgrade a Microsoft Systems Management Server (SMS) 2.0 client to SMS 2003 Legacy Client, the operation is not successful.



CAUSE
The SMS 2.0 client successfully upgrades to SMS 2003 Legacy Client only after the Client Configuration Installation Manager (CCIM) cycle has run. By default, the CCIM cycle runs every 23 hours.



WORKAROUND
To work around this issue, use the Systems Management Server 2.0 Resource Guide command-line utility Cliutils.exe with the /KICK switch to start the CCIM cycle, as in the following example:

Cliutils.exe /KICK &quot;Client Configuration Installation Manager&quot;



MORE INFORMATION
The Cliutils.exe utility is included in the Support\Reskit\Bin\I386\Diagnose folder on the SMS 2.0 CD-ROM. Cliutils.exe is also included with the Microsoft BackOffice Resource Kit, version 4.5.

For more information about Cliutils.exe, use the /? parameter. For example, at the command line, type the following:

cliutils.exe /?

Or, see Chapter 13 in the Systems Management Server 2.0 Resource Guide.

Keywords: kbinfo KB833177

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