Microsoft KB Archive/183321

= When You Synchronize Your H/PC the Wrong E-Mail Program Starts =

Article ID: 183321

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q183321



SYMPTOMS
When you synchronize your Handheld PC (H/PC) with your desktop computer, the wrong e-mail information service may start.



CAUSE
This behavior can occur if the e-mail information service you want is not the default in Microsoft Exchange.



RESOLUTION
To resolve this behavior, use any of the following methods:

 On the desktop computer, open the e-mail program you want to use before you synchronize the desktop computer with your H/PC. Configure the default profile in Microsoft Exchange to include the information service you want to use. For information about how to configure e-mail profiles, please see the following articles in the Microsoft Knowledge Base:

178404 Configuring Outlook Services, Profiles, and Address Books

147436 How to Create Multiple Microsoft Exchange Profiles



Keywords: kbenv kbprb kbemail KB183321

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