Microsoft KB Archive/199258

= XFOR: Internet Mail Service Message Counts in Administrator Program Not Reflected in Queues =

Article ID: 199258

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q199258



SUMMARY
When you view the message count and message resources for the Internet Mail Service in the Microsoft Exchange Server 5.5 Administrator program, you find counts of messages existing in the Internet Mail Service mailbox of the information store. Viewing the Internet Mail Service queues, you do not see any messages in any of the queues. If you use the Mdbvue32 tool included on the Exchange Server 5.5 CD, you find no messages in the Internet Mail Service mailbox in the information store.



MORE INFORMATION
This problem has been reported to the Microsoft development team and feedback shows that this anomaly results from optimization of gateway mailbox queues. These message counts can be safely ignored. Moreover, you can choose to run the Isinteg utility to recalculate the real message count and message resources for the Internet Mail Service.

Additional query words: imc resources mdbview mdbvu

Keywords: kbinfo KB199258

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