Microsoft KB Archive/228069

= Mustek Datasource Does Not Work in Windows 2000 =

Article ID: 228069

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q228069



SYMPTOMS
After you upgrade from Microsoft Windows NT 4.0 to Windows 2000 on a computer with a Mustek Datasource 600 III EP or Mustek 1200 III SP SCSI scanner, you may not be able to scan. When you start scanning, the software appears to be processing the image, but the preview and scan functions do not work. Another symptom is that you may be unable to quit the scanning software.



CAUSE
This behavior occurs because the Mustek scanner is using Windows NT 4.0 drivers, which are incompatible with Windows 2000.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbenv kbhardware kbprb KB228069

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