Microsoft KB Archive/331971

= SharePoint Team Services admin operation in Microsoft Project Web Access does not work =

Article ID: 331971

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Project 2002 Professional Edition
 * Microsoft Project Server 2002
 * Microsoft Project 2002 Standard Edition

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This article was previously published under Q331971



SYMPTOMS
When you have performed the steps that are outlined in the following Microsoft Knowledge base articles

819643 PSVR2002: Port Error Message: Cannot Connect to the Specified Web Server Running SharePoint Team Services

818846 PSVR2002: Connect Error, Cannot Connect to or Create the Specified Web Server Running SharePoint Team Services Error Messages

810604 PSVR2002: How to Troubleshoot SharePoint Team Services

you can continue to receive one of the following error messages:

Microsoft Project Server cannot read from the specified SharePoint database. The reasons could be:
 * 1) ComputerName\UserName does not have read permissions on the specified SharePoint database.
 * 2) The database server and database name are not correctly specified.
 * 3) The database server is down and cannot be accessed at this time.

Microsoft Project Server cannot connect to the specified Web server running SharePoint Team services. The reasons could be:
 * 1) SharePoint Team Services is not installed on http://ServerName:PortNumber.
 * 2) ComputerName\UserName is not in the Windows NT Administrators group on ComputerName.
 * 3) If the local area network has proxy servers for Internet access, the proxy server is not specified in the LAN settings for the Internet Explorer.
 * 4) The server URL http://ServerName:PortNumber is not correct or the server cannot be accessed at this time.
 * 5) The SharePoint administration port PortNumber is not correct. For more information on setting up and configuring SharePoint Team Services on a Web server, refer to the Microsoft Project Server Installation Guide on the Microsoft Project Server menu (Start menu, Programs submenu).

VBscript:Microsoft Project Web Access Error occurred when creating subweb. Subweb does not seem to exist.

Cannot create subweb when the Microsoft Project Server machine has Internet Explorer version 5.5 installed.



WORKAROUND
You may be able to work around this problem by installing Microsoft Internet Explorer 6.0 or later.



Service Pack Information
This problem is corrected in Microsoft Project Server 2002 Service Pack 1.

To resolve this problem, obtain the latest service pack for Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

867830 How to obtain the latest Microsoft Project Server 2002 service pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  01-Oct-2002  04:50                  3,525,120  Prjsvr10.msp 30-Aug-2002 00:13                        611  Build.inc 05-Sep-2002 19:19                      6,133  Clntutil.asp 05-Sep-2002 19:19                     13,525  Dlmain.asp 05-Sep-2002 19:19                      6,946  Issshell.asp 05-Sep-2002 19:19                     16,837  Linkissu.asp 05-Sep-2002 19:19                      3,975  New4task.asp 17-Sep-2002 00:56  10.2002.0.916     626,688  Pds.dll 24-Sep-2002 04:44  10.0.2002.923     909,824  Pj10od10.dll 29-Aug-2002 19:20                    914,153  Pjclient.cab 01-Oct-2002 01:00  10.0.2002.930     167,936  Pjobjprv.dll 17-Sep-2002 01:12  10.0.2002.916   4,108,800  Pjoledb.dll 06-Aug-2002 18:16                      3,584  Prjsvre.mst 05-Sep-2002 19:19                     53,683  Svrdbdl.asp Note You may have to install this fix to work around problems that may occur when you install Microsoft SharePoint Team Services from the Microsoft SharePoint Configuration Wizard in Microsoft Project Server 2002. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

818876 PSVR2002: Setup Error &quot;SharePoint Has Not Been Configured Properly for Project Server&quot;



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Project Server 2002 Service Pack 1.

Additional query words: FIX

Keywords: kbhotfixserver kbqfe kbwebserver kbwebservices kbdatabase kbprojectserver2002sp1fix kberrmsg kbqfe kbfix kbbug KB331971

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