Microsoft KB Archive/174049

= Microsoft Knowledge Base =

E-mail Messages May Not Leave the Outbox When Sent
Last reviewed: September 18, 1997

Article ID: Q174049

The information in this article applies to:


 * The Microsoft Network, versions 2.0, 2.5

SYMPTOMS
When you send e-mail in MSN, The Microsoft Network, using Microsoft Windows Messaging, clicking Deliver Now on the Tools menu in Windows Messaging may not send the message in the Outbox.

CAUSE
This behavior can occur if you open the message in the Outbox before you click Deliver Now on the Tools menu. Doing so deactivates the message.

RESOLUTION
To resolve this behavior, follow these steps:


 * 1) Double-click the message in the Outbox, and then click Send Again.
 * 2) When the message window opens, click Send on the File menu.
 * 3) In Windows Messaging, click Deliver Now on the Tools menu.

MORE INFORMATION
When you send messages using Windows Messaging, messages are sent to the Outbox until you click Deliver Now on the Tools menu.