Microsoft KB Archive/318928

= TopText iLookup May Cause an Error Message =

Article ID: 318928

Article Last Modified on 3/19/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q318928



SYMPTOMS
While you are running TopText iLookup by eZula, you may receive the following error message:

Mmod.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name  App version   Module name   Module version   Offset

Mmod.exe  1.0.68.0      Oleaut32.dll  3.50.5014.0      000015f2



CAUSE
There is a known issue with this version of TopText iLookup and Windows XP.



RESOLUTION
eZula has made available a patch for older versions of TopText iLookup that addresses this issue. Or, you can install a newer version of TopText iLookup.

To download the patch for older versions, visit the following eZula Web site:

http://app.ezula.com/ezula/install/ezPatch.exe

For the new version of TopText iLookup and upgrade information, visit the following eZula Web site:

http://www.ezula.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB318928

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