Microsoft KB Archive/158853

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Errors Using IBM Anti-Virus with FAT32 File System

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Q158853

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The information in this article applies to:


 * Microsoft Windows 95 OEM Service Release, versions 2, 2.1, 2.5
 * Microsoft Windows 98

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SYMPTOMS
You may experience either of the following symptoms with IBM Anti-Virus:

 When you are installing IBM Anti-Virus, the Setup program offers to scan for viruses. If you choose to scan, you may receive an error message stating that the master boot record could not be read.  When you are scanning for viruses on a drive using the FAT32 file system, IBM Anti-Virus may report that errors occurred while it was checking for viruses. The error log may contain the following information: "Errors during virus checking: unexpected error code 18"

CAUSE
IBM Anti-Virus is not written to work with the new FAT32 file system included with Windows 95 OEM Service Release 2 and Windows 98.

RESOLUTION
Contact IBM for an updated copy of IBM Anti-Virus.

MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.

Additional query words: 95

Keywords : kberrmsg kbtool osr2 win95 win98

Issue type : kbprb

Technology : kbWin95search kbWin98search kbOPKSearch kbWin98 kbWin95OPKOSR2 kbWin95OPKOSR25 kbWin95OPKOSR210