Microsoft KB Archive/97095

= WD97: Send Command Missing from File Menu =

Article ID: 97095

Article Last Modified on 1/18/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q97095





SYMPTOMS
In Word for Windows, the Send command does not appear on the File menu.



MORE INFORMATION
Make sure you have installed Microsoft Exchange or any 32-bit e-mail program compatible with the Messaging Application Programming Interface (MAPI), or Lotus cc:Mail or any 16-bit e-mail program compatible with Vendor Independent Messaging (VIM). Check with your administrator about getting the proper e-mail program installed.

If you have installed Microsoft Exchange or a compatible e-mail program, make sure Mapi32.dll is in the Windows System folder.

If you have installed Lotus cc:Mail or a compatible e-mail program, make sure Mapivi32.dll, Mapivitk.dll, and Mvthksvr.exe are in the Windows System folder.

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

167314 OFF97: Errors Using Lotus Notes 4.5 and Microsoft Office 97

142496 Send Command from 32-Bit Program Starts Only MS Exchange



Common Messaging Calls (CMC) is not supported on Microsoft Exchange 2003. The following CMC entries
 * CMC=1
 * CMCDLLNAME=mapi.dll
 * CMCDLLNAME32=mapi32.dll

will not be on cumputers with Exchange 2003 (or Microsoft Exchange 2003 Administration components).

Additional query words: msmail filesend route grey gray greyed grayed unavailable

Keywords: KB97095

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