Microsoft KB Archive/234033

= XCLN: Exchange 5.5 Upgrade CD Installation Problems =

Article ID: 234033

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q234033



SYMPTOMS
Microsoft Exchange Server Outlook Web Access (OWA) may be installed on a stand-alone Microsoft Internet Information Server computer, separate from Exchange Server. This is usually done to provide more performance for the OWA server. However, when you use the Exchange Server 5.5 Upgrade CD to install OWA on a new IIS server, Setup fails.



CAUSE
The Exchange Server 5.5 Upgrade CD will only upgrade components that are already in place. Since no prior Exchange Server components exist on a new IIS server, Setup has nothing to upgrade.



RESOLUTION
You might resolve this issue by doing one of the following:
 * Run the Exchange Server 5.5 Upgrade CD on a stand-alone IIS computer with the Exchange Server 5.0 Active Server Page components already installed.
 * Install the Exchange Server 5.0 ASP components on a stand-alone IIS 3.0 computer, then run the Exchange Server 5.5 Upgrade CD.
 * Run the Exchange Server 5.5 Upgrade CD on an Exchange Server 5.0 computer that is already running the Exchange Server 5.0 ASP components.



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

180403 XADM: Error Message Trying to Install Exchange 5.5 Upgrade Only

Keywords: kbhowto KB234033

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