Microsoft KB Archive/259506

= XWEB: Error Message Occurs When Outlook Web Access Is Installed on Windows 2000 Server =

Article ID: 259506

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Outlook Web Access 5.5, when used with:
 * Microsoft Windows 2000 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q259506





SYMPTOMS
When you install Outlook Web Access on a computer that is running Windows 2000 Server, you may receive the following message:

Setup has detected that you are not running a set of

Windows NT related fixes required for Outlook Web Access.

Please see the Release Notes for further instructions.

Microsoft Exchange Server Setup

ID no: c1037997



CAUSE
This behavior can occur if Outlook Web Access was installed from the Microsoft Select November 1997 Exchange Server 5.5 CD-ROM.



RESOLUTION
To resolve this issue, either install the retail version of Outlook Web Access or install the program from the Microsoft Developer Network (MSDN) CD-ROM.



WORKAROUND
To work around this issue, follow these steps:
 * 1) Copy the \i386 directory to a folder on the hard drive.
 * 2) Rename Srvrmax.exe or Srvrmin.exe to Setup.exe.
 * 3) Run Setup.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB259506

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