Microsoft KB Archive/288681

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XADM: Setup Fails During an Upgrade or a Clean Installation

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Q288681

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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SYMPTOMS
When you run Exchange 2000 Setup (either for an upgrade or for a clean installation), Setup may fail.

CAUSE
This issue can occur if the EXIFS process does not stop in time. If Setup does not wait long enough for the processes to shut down, Setup fails.

RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, please see the following article in the Microsoft Knowledge Base:

"Q301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack"

STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words:

Keywords :

Issue type : kbbug

Technology : kbExchangeSearch kbExchange2000Search kbExchange2000Serv