Microsoft KB Archive/288658

= XADM: User Logon May Not Work Because of Missing Given Name in Mailbox Table =

Article ID: 288658

Article Last Modified on 2/27/2007

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

-



This article was previously published under Q288658





SYMPTOMS
When you run the Mailbox Cleanup Agent against an Exchange 2000 mailbox store, the Mailbox Cleanup Agent may not work, and you may receive the following error message:

Object not found



CAUSE
This problem can occur if the Given Name (First Name) for the user object is missing in the mailbox table of the store.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Additional query words: Mailbox Cleanup Agent mbclean ds exch2kp2w

Keywords: kbbug kberrmsg kbfix KB288658

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.