Microsoft KB Archive/262792

= &quot;N32userl.dll Could Not Be Found in the Specified Path&quot; Error Message When You Log On to Windows 2000 =

Article ID: 262792

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q262792





Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.



SYMPTOMS
After you log on to a Windows 2000 based-computer, you may receive the following error message:

N32USERL.DLL could not be found in the specified path.



RESOLUTION
Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

Note An antivirus program is designed to help protect your computer from viruses. You must not download or open files from sources that you do not trust, visit Web sites that you do not trust, or open e-mail attachments when your antivirus program is disabled.

For additional information about computer viruses, click the following article number to view the article in the Microsoft Knowledge Base:

129972 Computer viruses: description, prevention, and recovery

To resolve the problem, uninstall and reinstall the Norton AntiVirus program. If this does not resolve the issue, contact Symantec for additional information.



MORE INFORMATION
The N32userl.dll file is a component of the Norton AntiVirus program. The version of Norton AntiVirus for Microsoft Windows NT and Windows 2000 resides in the Program Files\NAVNT folder.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbprb KB262792

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