Microsoft KB Archive/51798

= &quot;File Not Found&quot; Error Returned Over Novell Network =

Article ID: 51798

Article Last Modified on 5/12/2003

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APPLIES TO


 * Microsoft MS-DOS 3.1
 * Microsoft MS-DOS 3.2 Standard Edition
 * Microsoft MS-DOS 3.21 Standard Edition
 * Microsoft MS-DOS 3.3 Standard Edition
 * Microsoft MS-DOS 3.3a
 * Microsoft MS-DOS 4.0 Standard Edition
 * Microsoft MS-DOS 4.01 Standard Edition
 * Microsoft MS-DOS 5.0 Standard Edition
 * Microsoft MS-DOS 5.0a
 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.21 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q51798



SYMPTOMS
You receive a &quot;file not found&quot; error over a Novell network when the file referenced is on a network drive. This message occurs even if the file is included in the search mappings or specified using a fully qualified path.



CAUSE
The error message is caused because the requested file has not been properly closed by the network software. Thus, according to the network and to MS-DOS, the file is still open and being accessed.

To confirm that open files are causing this problem, you must have supervisor capabilities. Running the NetWare utility FCONSOLE with supervisor capabilities allows you to observe the file attributes. The file will be marked as open.



WORKAROUND
Rebooting the workstation or logging out may not correct the problem. However, rebooting the server usually closes the file and solves the problem. Novell has no utility to manually close a file, so you must wait for the internal processes to time out and close the file. The length for time out has not been determined, but can be up to 15 or 20 minutes.



MORE INFORMATION
For more information on this problem, contact Novell.

The Novell products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 6.22 3.20 3.21 3.30 3.30a 4.00 4.01 5.00 5.00a 6.00 6.20 net 3rdparty

Keywords: KB51798

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