Microsoft KB Archive/267231

= Error Message: &quot;Windows Has Not Installed the Software for This Device&quot; =

Article ID: 267231

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q267231



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you install the Hewlett-Packard (HP) 2001 Printer using the HP LaserJet 2000 printer driver on your Microsoft Windows Millennium Edition (Me) computer, you are able to print but you may receive the following error message:

Windows has not installed the software for this device.



CAUSE
This behavior can occur when you install the HP LaserJet 2000 printer driver for the HP LaserJet 2001 printer.



RESOLUTION
To work around this behavior, do not install the HP LaserJet 2000 printer driver for the HP LaserJet 2001 printer. Windows Me does not currently support the HP LaserJet 2000 printer driver for the HP LaserJet 2001 printer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWPRNEM

Keywords: kb3rdparty kbpending kbprb kbprint KB267231

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