Microsoft KB Archive/197565

= Windows NT 4.0 SP4 Setup Does Not Update Winprint.dll =

Article ID: 197565

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT 4.0 Service Pack 4

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This article was previously published under Q197565



SYMPTOMS
After you apply Windows NT 4.0 Service Pack 4, you notice that Winprint.dll, located in the System32\Spool\Prtprocs\W32 folder, is not updated although the file is included in Service Pack 4.



CAUSE
Update.exe looks for Winprint.dll in the wrong folder.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

After retrieving the updated Update.inf file, replace the current Update.inf file in the Update subdirectory of your Service Pack distribution share. You then need to rerun the Service Pack Update.exe so the new file is installed.



STATUS
Microsoft has confirmed that this is a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB197565

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