Microsoft KB Archive/318035

= PPT2002: Macintosh PNG Files Are Displayed As Black =

Article ID: 318035

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft PowerPoint 2002 Standard Edition

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This article was previously published under Q318035



SYMPTOMS
If you insert a Portable Network Graphic (PNG) file that was created on a Macintosh computer in Adobe PhotoShop, the file is displayed as solid black.



CAUSE
This problem occurs because the Macintosh PNG file contains information in the alpha-channel of the picture and the PowerPoint graphics filter cannot decipher the information.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:   Date           Time  Version         Size       File name --  25-Mar-2002   23:56                      2,962  Readme.txt 25-Mar-2002  23:38                  4,223,912  Shared.msp 26-Mar-2002  00:59                  6,883,568  Shared_Admin.msp

After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time  Version         Size       File name --  22-Mar-2002   14:56  10.0.3919.0     9,996,616  Mso.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: black blank missing gone lost picture image drawing color different inserted inserting insert place placed

Keywords: kbhotfixserver kbqfe kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB318035

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