Microsoft KB Archive/309581

= Whiteboard Session Between Two Computers Does Not Connect =

PSS ID Number: 309581

Article Last Modified on 2/15/2002

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The information in this article applies to:


 * Microsoft Windows Messenger 4.5

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This article was previously published under Q309581



SYMPTOMS
In Windows Messenger, when you attempt to initiate a Whiteboard session between two computers, you may receive the following error message:

The network or the computer that you are trying to contact is not responding.

The network or the computer that you are trying to contact is experiencing a problem. Try again later.

Error 0x80ee000c

SIP Transaction timed out

After the message appears, the session does not complete.



CAUSE
This behavior can occur if you are using Internet Connection Sharing (ICS). Windows Messenger does not currently support ICS with Microsoft Windows Millennium Edition (Me), Microsoft Windows 98, Microsoft Windows 2000, or Microsoft Windows XP. The only network address translation (NAT) supported by Windows Messenger is NAT that supports Universal Plug and Play (UPnP).



STATUS
This behavior is by design.

Keywords: kbnetwork kbprb KB309581

Technology: kbWinMessenger450 kbWinMessengerSearch kbWinXPSearch

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