Microsoft KB Archive/240899

= Error Message: You Must Select at Least One Network Protocol =

Article ID: 240899

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q240899



SYMPTOMS
When you attempt to create or edit a phonebook entry in Dial-Up Networking, you may receive the following error message:

You must select at least one network protocol.



CAUSE
This issue can occur if you click to clear the check boxes under Network protocols on the Server tab, and then click OK.

NOTE: You continue to experience this issue even if you click to select a protocol check box.



RESOLUTION
To work around this issue, click Cancel to close and not save any changes you made to the phonebook entry, or change the server type, save the changes, and then edit the phonebook entry again to use the server type you want.

For example, to change the phonebook entry you use to connect to the Internet using the server type you want and the TCP/IP protocol, follow these steps:
 * 1) Click Start, point to Programs, point to Accessories, and then click Dial-Up Networking.
 * 2) In the Phonebook entry to dial box, click the phonebook entry you use to connect to the Internet.
 * 3) Click More, and then click Edit entry and modem properties.
 * 4) On the Server tab, click PPP: Windows NT, Windows 95 Plus, Internet in the Dial-up server type box.
 * 5) Click to select the TCP/IP check box, and then click OK.
 * 6) Close the Dial-Up Networking dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kberrmsg kbprb kbui KB240899

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