Microsoft KB Archive/181987

= OL98: Error During Conversion of Lotus Organizer Files =

Article ID: 181987

Article Last Modified on 8/6/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q181987



SYMPTOMS
When converting files to Outlook 98 from Lotus Organizer, you may receive the following error message:

An error has occurred in the Lotus Organizer translator while trying to attach a translator. OLE program start failed. The Lotus Organizer 2.1 translator was unable to start the program needed to access the file. Lotus Organizer 2.1 must be installed in order to use Lotus Organizer 2.1 files.



CAUSE
There are two conditions that may cause this error:


 * You do not have the Lotus Organizer program installed on your computer.
 * The file being imported is damaged.



RESOLUTION
To resolve the first condition, install the Lotus Organizer program files from their original disks.

To resolve the second condition, open the file in Lotus Organizer and save it with a new name. Import the new file into Outlook.

Lotus Organizer is manufactured by Lotus, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kberrmsg kbprb kb3rdparty KB181987

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