Microsoft KB Archive/272486

= Windows Stops Responding During Shutdown When You Are Using a NetGear USB Network Adapter =

Article ID: 272486

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q272486



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you try to shut down your computer, your computer may stop responding (hang), and it may display a blinking cursor on the upper-left side of a black screen.



CAUSE
This issue can occur if you are using a NetGear EA101 Universal Serial Bus (USB) network adapter.



RESOLUTION
To resolve this issue, view the following NetGear Web site to inquire about the availability of a fix for this issue:

http://www.netgear.com/support

Additional query words: HWNICHNG

Keywords: kbhardware kbprb KB272486

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