Microsoft KB Archive/260291

= Error Message: File \$WIN_NT$.~BT\Ntkrnlmp.exe Could Not Be Loaded =

Article ID: 260291

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q260291





SYMPTOMS
When you attempt to upgrade a Dell Poweredge 4300 computer with a MegaRAID SCSI controller to Windows 2000, you may receive the following error message:

File \$WIN_NT$.~BT\ntkrnlmp.exe could not be loaded.

The error code is 1

Setup cannot continue. Press any key to exit.



CAUSE
The built-in MegaRAID SCSI controller is not compatible with Windows 2000.



RESOLUTION
To work around this issue, use either of the following methods:
 * Contact the manufacturer for an updated BIOS that resolves this issue.
 * Disable the MegaRAID SCSI controller and install a Windows 2000-compatible SCSI adapter.



MORE INFORMATION
This computer has been discontinued.

For related information about the MegaRAID SCSI controller, see the following American Megatrends Web site:

http://www.ami.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kberrmsg kbhardware kbprb kbupgrade KB260291

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