Microsoft KB Archive/318370

= Network Drive Appears Disconnected If Access Is Set to One User =

Article ID: 318370

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q318370



SYMPTOMS
When you try to access a shared folder on a mapped drive, the drive may appear in Microsoft Windows Explorer with a red 'X'. Although the mapped drive appears to be disconnected, you can access the contents of it.



CAUSE
This problem may occur if you map the network drive to a shared folder that is configured to allow only one user to connect at a time, and that one user is already connected to that drive.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

