Microsoft KB Archive/904744

= You cannot complete the installation process when you try to install a Microsoft Operations Manager (MOM) 2005 management server =

Article ID: 904744

Article Last Modified on 1/30/2007

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APPLIES TO


 * Microsoft Operations Manager (MOM) 2005

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SYMPTOMS
When you try to install a Microsoft Operations Manager (MOM) 2005 management server, you may experience the following symptoms:  You cannot complete the installation process. Specifically, the Next command in the Installation Wizard is unavailable.

Note The Next button appears dimmed. You receive the following error message:

Database not found

However, there is no event log, no Microsoft SQL Server error log, and no MOM 2005 management server error log that reports this problem. The following information appears in the SQL Profiler when you try to trace the error in the installation process:

SELECT count(*) FROM [msdb].[dbo].[sysjobs] WHERE name like 'OnePoint%'





CAUSE
This problem occurs because the MOM 2005 management server installer checks for the OnePoint database by querying the Sysjobs tables for the standard OnePoint jobs. If there are no jobs whose names start with&quot;OnePoint&quot; in the Sysjobs table, the installation program assumes that the database is not correctly configured. Therefore, you cannot continue to install the MOM 2005 management server.



WORKAROUND
To work around this problem, manually create a job that uses a name that starts with &quot;OnePoint,&quot; and then install the MOM 2005 management server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

