Microsoft KB Archive/112828

PUB2: Files May Become Corrupted When Saved to Network

= PUB2: Files May Become Corrupted When Saved to Network =

Q112828
--- The information in this article applies to:

- Microsoft Publisher version 2.0 - Microsoft Windows for Workgroups version 3.1 ---

SYMPTOMS

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Publisher files may become corrupted when you save them to a network drive. When opening or working with the file, you may receive one of the following error messages

Application Error VSERVER.386 caused a General Protection Fault in module STORAGE.DLL at xxxx:xxxx.

where xxxx:xxxx is the address of the memory conflict, or

Application Error MSPUB.EXE caused a General Protection Fault in module STORAGE.DLL at xxxx:xxxx

where xxxx:xxxx is the address of the memory conflict.

The error involving VSERVER.386 is most likely to occur if you are using Windows for Workgroups version 3.1, and is caused by a problem in the VSERVER.386 file included with this version of Windows.

The error involving STORAGE.DLL is most likely to occur if you are using MS-DOS version 4.01, and is caused by an earlier version of STORAGE.DLL.

RESOLUTION

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To correct these problems, do one of the following:

- Upgrade to Windows for Workgroups version 3.11.

The version of VSERVER.386 that ships with this release corrects the problem with VSERVER.386.

-or-

- Use a different version of MS-DOS (other than version 4.01).

The versions of STORAGE.DLL that ship with other versions of MS-DOS (other than version 4.01) correct the problem with STORAGE.DLL.

To obtain pre-sales information about new or updated Microsoft products, call the Microsoft Sales Information Center at (800) 426-9400. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, call the Microsoft International Sales Information Center at (425) 936-8661.

Additional query words: 2.00 mspub pub20 win31 gpf corruption custserve