Microsoft KB Archive/919751

= Error message when you try to open the User Accounts item in Control Panel on a Windows XP-based computer: &quot;Microsoft HTML Application host has encountered a problem and needs to close&quot; =

Article ID: 919751

Article Last Modified on 6/5/2006

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you try to open the User Accounts item in Control Panel on a Microsoft Windows XP-based computer, you receive an error message that resembles the following:

Microsoft HTML Application host has encountered a problem and needs to close.



RESOLUTION
To resolve this problem, click Start, click Run, type regsvr32 mshtml.dll, and then click OK two times.

Keywords: kbtshoot KB919751

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