Microsoft KB Archive/895557

= An MMC snap-in for a program is not available in the Add Standalone Snap-in dialog box in an x64-based version of Windows =

Article ID: 895557

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003 SP1
 * Microsoft Windows XP Professional x64 Edition

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SYMPTOMS
You install a program that includes a Microsoft Management Console (MMC) snap-in on a computer that is running an x64-based version of Microsoft Windows. In this scenario, the MMC snap-in is not available in the Add Standalone Snap-in dialog box.



CAUSE
This problem occurs when you install a 32-bit version of a program that includes a 32-bit MMC snap-in. For example, when you install the 32-bit version of Microsoft SQL Server 2000 on your computer, the 32-bit SQL Server Enterprise Manager snap-in is not available.



RESOLUTION
To resolve this problem, run the program by using the /32 option. To do this, click Start, click Run, type mmc /32, and then click OK.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

891238 Some performance counter objects are not available for a 32-bit process in Windows Server 2003 for Itanium-based systems

891586 Some performance counter objects are not available for a 32-bit process on a computer that is running versions of Windows Server 2003 for Itanium-based systems

Technical support for Windows x64 editions
Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Additional query words: Winx64 Windowsx64 64bit 64-bit

Keywords: kbtshoot kbnofix kbprb KB895557

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