Microsoft KB Archive/237490

= OL2000: Error Message While Installing Personal Folders Backup "Internal error 2359" =

Article ID: 237490

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q237490



SYMPTOMS
While installing Microsoft Outlook Personal Folders Backup, you may receive the following error message:

Installer Information

Internal error 2359.

When you click OK to the error message, Personal Folders Backup Setup quits, and the setup is unsuccessful.



CAUSE
You have installed Microsoft Office to run from server or run from CD. Personal Folders Backup will not install under these two Office configurations.



RESOLUTION
To set up Personal Folders Backup, you must have Office installed to "run from my computer."



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbpending KB237490

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