Microsoft KB Archive/82758

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What Disk to Install for HP DeskJet 500C

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Q82758

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SUMMARY
In Control Panel's list of supported printers, the &quot;HP DeskJet 500C&quot; option gives a dialog box with the message:

Insert unlisted, updated, or vendor-provided printer driver disk in:

This message is asking you to insert a disk provided by Hewlett-Packard (HP). The HP DeskJet 500C is a listing for the HP Color DeskJet, for which Windows 3.1 does not provide a printer driver. A printer driver is provided by Hewlett-Packard. Customers must obtain the disk from Hewlett-Packard.

This driver can be obtained from the Hewlett-Packard Fulfillment Center.

Additional query words: 3.10 3.11 DJ win31

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311