Microsoft KB Archive/101339

Dots or Portions of a Page Are Printed with WPS

PSS ID Number: Q101339 Article last modified on 09-09-1996

1.00

WINDOWS

= SYMPTOMS =

When you use a printer driver other than a standard Hewlett-Packard (HP) series driver with the Windows Printing System (WPS) version 1.0, only portions of a page print or if dots appear on your printouts.

= CAUSE =

You may have a bad printer memory card or an incorrectly configured memory card.

= RESOLUTION =

To correct this problem, either remove the memory card from the printer and reinstall the Windows Printing System software with the driver through custom installation, or replace the printer memory card.

= MORE INFORMATION =

The Windows Printing System prints all text as graphics. WPS takes advantage of memory on the printer memory card, whereas the standard Hewlett-Packard series printer driver uses up to 1 megabyte of RAM on the printer.

For more information about the Windows Printing System, query on the following word in the Microsoft Knowledge Base:

WPS

The products included here are manufactured by Hewlett-Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbprint KBSubCategory: Additional reference words: wps 3.10 garbage hp ii iii cutoff pages mb 1.00 3.11

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================================================================ Copyright Microsoft Corporation 1996.