Microsoft KB Archive/272909

= OFF2001: &quot;Out of Memory&quot; Error Message When You Use Remove Scratch Tool =

Article ID: 272909

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Excel 2001 for Mac
 * Microsoft PowerPoint 2001 for Mac
 * Microsoft Word 2001 for Mac

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This article was previously published under Q272909



SYMPTOMS
In Microsoft Office 2001 for Mac, when you use the Remove Scratch tool on the Picture toolbar to remove a scratch from a picture, you may receive an error message similar to the following

Out of memory

and the scratch is not removed as expected. Additionally, the computer may stop responding (hang).



CAUSE
This behavior occurs when Microsoft Office programs are low on memory. Low-memory situations can occur when you edit very large images.



WORKAROUND
To reduce your chances of receiving this error message, turn on Virtual Memory. To do this, follow these steps:
 * 1) Quit all programs.
 * 2) On the Apple menu, point to Control Panels, and then click Memory.
 * 3) In the Virtual Memory section, click to select the On check box, and then close the Memory control panel.
 * 4) On the Special menu, click Restart.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: off2001kb PPT2001 mac PPT2001KB OFF2001 XL2001 WD2001 error memory graphic modify change VM virtual picture photo JPEG PICT PNG EPS TIFF BMP GIF

Keywords: kbbug kberrmsg kbpending KB272909

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