Microsoft KB Archive/264068

= Print Preview is not accurate in Visio 2000 if there is no default printer available =

Article ID: 264068

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition

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This article was previously published under Q264068



SYMPTOMS
Print preview is not accurate if no default printer is available.



RESOLUTION
To resolve this problem, obtain Microsoft Visio 2000 Service Release 1 (SR-1).

To obtain SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

263721 Overview of the Visio 2000 Service Release 1 (SR-1) Update

To temporarily work around this problem, install a printer and make it your default printer.

To make a printer your default printer:
 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click the printer that you want to use as the default printer, and then click Set as Default Printer to place a check mark next to the Set as Default Printer command.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Visio 2000 SR-1.



Steps to Reproduce the Behavior

 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click your default printer, and then click Delete.

NOTE: You can reinstall the printer and make it your default printer again later.
 * 1) Start Visio.
 * 2) Open a drawing.
 * 3) On the File menu, click Print Preview.

Note that, depending on your screen resolution, either nothing is displayed or the top and bottom inch or two of the preview is clipped.

Additional query words: SR1 blank cropped nothing cut off

Keywords: kbprint kbtshoot KB264068

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