Microsoft KB Archive/323557

= OL2001: The 'Send' Button Is Not Responsive When You Copy Data to the Office Clipboard =

Article ID: 323557

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Outlook 2001 for Mac

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This article was previously published under Q323557



SYMPTOMS
If you copy data to the Microsoft Office Clipboard and you click the Send button to send an existing message, you get a &quot;sticky&quot; button effect in Outlook 2001 for Mac. The Send button appears to be pressed, but the message is not sent. If you click the button repeatedly, the message is eventually sent.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date              Time        Size     File name --  30-May-2002       18:25       944,896  Qfe6163.bin

There are not any service packs scheduled for this product.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB323557

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