Microsoft KB Archive/890466

= Terminal Services users do not receive notification when remote control sessions have ended in Windows 2000 =

Article ID: 890466

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
Terminal Services users do not receive notification when remote control sessions have ended.

Note Remote control sessions are also known as shadowing sessions.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  21-Apr-2005  10:07  5.0.2195.7040   6,309,376  Sp3res.dll 25-Jul-2005 05:49  5.0.2195.7061     144,144  Termsrv.exe

Hotfix installation information
Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

This hotfix adds a message that notifies the Terminal Services user that the shadowing session has ended. To resolve the problem, you must also create a registry entry after you install the hotfix. To do this, follow these steps:  Click Start, click Run, type regedit in the Open box, and then click OK. Locate and then click the following registry subkey:

 On the Edit menu, point to New, and then click DWORD Value. Type ShowShadowStop, and then press ENTER. Double-click ShowShadowStop, type 1 in the Value box, click Decimal, and then click OK. Close Registry Editor.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
By default, the message box that is created by this hotfix will display for 60 seconds. This time-out value can be adjusted by creating a registry entry on the Terminal Server: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following registry subkey:

</li> On the Edit menu, point to New, and then click DWORD Value.</li> Type ShadowTimeOut, and then press ENTER.</li> Double-click ShadowTimeOut.</li> I n the Value box, type the new time-out value in seconds, click Decimal, and then click OK.</li> Quit Registry Editor.</li></ol>

For additional information about the new file naming schema for Microsoft Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbtermserv kbbug kbfix kbwin2000presp5fix kbhotfixserver kbqfe KB890466

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