Microsoft KB Archive/273819

= PRB: Norton Personal Firewall Causes Visual InterDev New Project Wizard To Stop Responding =

PSS ID Number: 273819

Article Last Modified on 4/25/2001

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The information in this article applies to:


 * Microsoft Visual InterDev 6.0

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This article was previously published under Q273819



SYMPTOMS
When you create a new project in Visual InterDev, after you designate the server to connect and then click Next, the application stops responding (hangs) and the Nisserv.exe process (Norton Personal Firewall or Norton Desktop Firewall) reaches approximately 99 percent utilization.



CAUSE
This problem is caused by a known issue with the Nisserv.exe process as documented on the following Symantec Web site:

http://service1.symantec.com/SUPPORT/nip.nsf/docid/2000072411305936&src=w

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



RESOLUTION
To resolve this problem, temporarily disable Norton Personal Firewall (or Norton Desktop Firewall) to allow Visual InterDev to connect to the server. You may have to restart your computer after you disable the Firewall.



Steps to Reproduce Behavior

 * 1) Start Visual InterDev.
 * 2) On the File menu, click New Project.
 * 3) Designate a Name and Location, and then click Open.
 * 4) Designate the server that you want to use, and click Next. The application stops responding.
 * 5) Press CTRL+ALT+DEL, and click Task Manager.
 * 6) On the Processes tab, locate Nisserv.exe, and note the number under the CPU column. This number, which is usually about 99, represents the percentage of the available CPU resources that is being used by the process.

Keywords: kbIDEProject kbprb kbwizard KB273819

Technology: kbAudDeveloper kbVisID600 kbVisIDsearch

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