Microsoft KB Archive/890934

= The Reply With Template rule on the public folder fails in Exchange Server 2003 =

Article ID: 890934

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
You log on to a Microsoft Exchange Server 2003 computer. When you send a message to a public folder that exists on another Exchange Server 2003 computer, the Reply With Template rule on the public folder fails.

Note The Reply With Template rule does not fail when you send a message from a Microsoft Exchange Server 5.5 computer or from the Internet.



CAUSE
This problem occurs if you create several replicas of a public folder that has a Reply With Template rule. After replication, the template GUID may no longer match the Reply With Template rule GUID. A replicated Reply With Template rule uses its GUID to find a template with a matching GUID. If the template GUID does not match the Reply With Template rule GUID, the Reply With Template rule fails.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires that you install Microsoft Exchange Server 2003 Service Pack 1.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply this software update.

Hotfix replacement information
This hotfix does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  03-Feb-2005  09:37  6.5.7232.77       295,936  Isinteg.exe 03-Feb-2005 09:49  6.5.7232.77     3,261,952  Mdbmsg.dll 08-Oct-2004 02:12                      3,304  Redir.asp 03-Feb-2005 10:24  6.5.7232.77     5,171,200  Store.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM

Keywords: kbqfe kbhotfixserver kbexchstore kbfix kbbug KB890934

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