Microsoft KB Archive/255052

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"The Print Subsystem Is Unavailable" Error Message After Installing Office 2000

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Q255052

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The information in this article applies to:


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Server

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SYMPTOMS
After you install Microsoft Office 2000 in Windows 2000, you may receive the following error message in certain situations and custom installations when you attempt any printing action:

The Print Subsystem is unavailable.

Also, printers in the Printers folder may display an "Unable to connect" status.

CAUSE
This behavior occurs because Office 2000 Setup stops the print spooler at certain points during the installation process. When the fax driver for Microsoft Outlook 2000 is installed, the spooler is stopped and may not be restarted.

RESOLUTION
To resolve this issue, start the print spooler. To do so, type net start spooler at a command prompt, or start the service under Services in Computer Management.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Office 2000.

Additional query words:

Keywords : kberrmsg kbsetup KBW2KHOME

Issue type : kbprb

Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch