Microsoft KB Archive/929438

= Labels of picklist fields and users' names are not updated on the &quot;Microsoft CRM Integration 3.0 - Settings & Administration Tool&quot; page after you update the labels and the names in Microsoft Dynamics CRM 3.0 =

Article ID: 929438

Article Last Modified on 9/14/2007

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APPLIES TO


 * Microsoft Dynamics CRM Connector for Microsoft Dynamics GP, when used with:
 * Microsoft Dynamics CRM 3.0
 * Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.



SYMPTOMS
After you update the labels of the following picklist fields in Microsoft Dynamics CRM 3.0, the labels are not updated on the Microsoft CRM Integration 3.0 - Settings & Administration Tool page:
 * Account Category Code
 * Account Payment Terms
 * Account Shipping Method
 * Contact Payment Terms
 * Contact Shipping Method
 * Invoice Payment Terms
 * Invoice Shipping Method
 * Product Type Code
 * Sales Order Payment Terms
 * Sales Order Shipping Method

Additionally, after you update the users' names in Microsoft Dynamics CRM 3.0, the names are not updated on the Microsoft CRM Integration 3.0 - Settings & Administration Tool page.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Installation information
Install this hotfix on computers that are running Microsoft CRM Connector for Dynamics GP.

Prerequisites
You must have Microsoft CRM Connector for Dynamics GP installed to apply this hotfix.

Restart requirement
You may be prompted to restart the computer after you install the hotfix.

Removal information
To remove this hotfix from a computer that is running Microsoft Windows Server 2003, Microsoft Windows XP, or Microsoft Windows 2000, use Add or Remove Programs in Control Panel. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates



MORE INFORMATION
The following table lists the schema names for some of the picklist fields.

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Keywords: kbqfe kbpubtypekc kbmbsmigrate kbhotfixserver kbmbsadministration KB929438

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