Microsoft KB Archive/258774

= Office 2000 SR1 Applied to Windows 2000 Results in Lost Search or Finds =

Article ID: 258774

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q258774



SYMPTOMS
If you install Microsoft Office 2000 in Microsoft Windows NT 4.0, upgrade to Windows 2000, and then upgrade to Office 2000 SR-1, the following symptoms may occur:
 * Nothing happens when you click Start, point to Search, and then click Files or Folders.
 * Nothing happens when you click Start, point to Search, and then click On the Internet.
 * Nothing happens when you click Find (on this page) on the Edit menu in Internet Explorer.
 * Nothing happens when you attempt to open a Web page in a new window.
 * Web links in Microsoft Outlook messages, Microsoft Word documents, or Microsoft PowerPoint presentations do not start Internet Explorer.
 * You cannot view Outlook in Full-screen mode.
 * In Word or Excel, opening any hyperlink generates the following error message on return: &quot;An unexpected error has occurred.&quot;



RESOLUTION
To resolve this issue, click Start, click Run, type regsvr32 oleaut32.dll, and then click OK. This reregisters Oleaut32.dll.



STATUS
Microsoft has confirmed that this is a problem in Office 2000 SR-1.

Additional query words: sr-1 sr off2000 offtech

Keywords: kbappdev kbprb KB258774

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