Microsoft KB Archive/921111

= Error message when you install SQL Server 2005 Service Pack 1: &quot;Failed to fetch IIS SSLStoreName.error -2146646015&quot; =

Article ID: 921111

Article Last Modified on 2/7/2007

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APPLIES TO


 * Microsoft SQL Server 2005 Service Pack 1

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SYMPTOMS
Consider the following scenario:
 * You configure the computer to use Secure Sockets Layer (SSL) for Microsoft SQL Server 2005 Reporting Services.
 * Then, you try to install Microsoft SQL Server 2005 Service Pack 1 (SP1).

In this scenario, you receive the following error message:

Failed to Fetch IIS SSLStoreName.Error -2146646015

When this problem occurs, the following messages are logged in the RS9_Hotfix_KB913090_sqlrun_rs.msp.log file.

Note The RS9_Hotfix_KB913090_sqlrun_rs.msp.log file is located in the %WinDir%\Hotfix\RS9\Logs folder.

MSI (s) (00!68) [15:48:15:194]: PROPERTY CHANGE: Adding DefSiteStarted property. Its value is '1'.

MSI (s) (00!68) [15:48:15:194]: PROPERTY CHANGE: Adding _RsLocalInstall property. Its value is '0'.





Error to get a named attribute userName



MSI (s) (00!68) [15:48:15:334]: PROPERTY CHANGE: Adding RSUSESSL property. Its value is '1'.

Info: SSL is enabled on this machine.

MSI (s) (00!68) [15:48:15:334]: PROPERTY CHANGE: Adding SecureConnectionLevel property. Its value is '3'.

Setting SecureConnectionLevel to 3

Data not found, no certificate is set

Failed to Fetch IIS SSLStoreName.Error -2146646015

Error Code: 0x80077379 (29561)

Windows Error Text: Source File Name: sqlca\sqlrsguica.cpp

Compiler Timestamp:

Function Name: CheckRSSetupRequirements

Source Line Number: 935

MSI (s) (00!68) [15:48:15:366]: Transforming table Error.

MSI (s) (00!68) [15:48:15:366]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:366]: Transforming table Error.

MSI (s) (00!68) [15:48:15:366]: Transforming table Error.

MSI (s) (00!68) [15:48:15:366]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:366]: Transforming table Error.

MSI (s) (00!68) [15:48:15:366]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:366]: Transforming table Error.

MSI (s) (00!68) [15:48:15:366]: Note: 1: 2262 2: Error 3: -2147287038

Error Code: 29561

MSI (s) (00!68) [15:48:15:366]: Transforming table Error.

MSI (s) (00!68) [15:48:15:366]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:381]: Transforming table Error.

MSI (s) (00!68) [15:48:15:381]: Transforming table Error.

MSI (s) (00!68) [15:48:15:381]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:381]: Transforming table Error.

MSI (s) (00!68) [15:48:15:381]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:381]: Transforming table Error.

MSI (s) (00!68) [15:48:15:381]: Note: 1: 2262 2: Error 3: -2147287038

MSI (s) (00!68) [15:48:15:381]: Product: Microsoft SQL Server 2005 Reporting Services -- Error 29561. SQL Server Setup failed to retrieve the SSL Certificate Name.

Error 29561. SQL Server Setup failed to retrieve the SSL Certificate Name.





MSI (s) (00:30) [15:48:15:381]: Transforming table InstallExecuteSequence.

MSI (s) (00:30) [15:48:15:381]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038

MSI (s) (00:30) [15:48:15:381]: Transforming table InstallExecuteSequence.

MSI (s) (00:30) [15:48:15:381]: Transforming table InstallExecuteSequence.

MSI (s) (00:30) [15:48:15:381]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038

MSI (s) (00:30) [15:48:15:381]: Transforming table InstallExecuteSequence.

MSI (s) (00:30) [15:48:15:381]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038

MSI (s) (00:30) [15:48:15:381]: Transforming table InstallExecuteSequence.

MSI (s) (00:30) [15:48:15:381]: Note: 1: 2262 2: InstallExecuteSequence 3: -2147287038

Action ended 15:48:15: CheckRSSetupRequirements.D20239D7_E87C_40C9_9837_E70B8D4882C2. Return value 3.

Action ended 15:48:15: INSTALL. Return value 3.



WORKAROUND
To work around this problem, follow these steps:
 * 1) Disable SSL for SQL Server 2005 Reporting Services.
 * 2) Reinstall SQL Server 2005 SP1.
 * 3) Enable SSL for SQL Server 2005 Reporting Services.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb kbexpertiseadvanced kbsql2005setup KB921111

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