Microsoft KB Archive/250178

= ZoomText Xtra Error Message After Upgrade to Windows Millennium =

Article ID: 250178

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q250178



SYMPTOMS
After you upgrade your computer to Windows Millennium and then try to start your Ai Squared ZoomText Xtra program, you may receive the following error message: The ZoomText Xtra program was not installed properly on your system. Please run the Setup program again. If you then click OK, you may receive the following error message: An error has occurred in Explorer. Explorer will now close.

If you continue to experience problems, try restarting your computer.



CAUSE
This problem can occur if the checksum generated during ZoomText installation does not match the signature after you upgrade your computer to Windows Millennium.



RESOLUTION
To work around this problem, reinstall the ZoomText Xtra program.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about this problem, contact Ai Squared.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbenable kbenablesight kberrmsg kbprb KB250178

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