Microsoft KB Archive/943809

= Event 1164 is logged when a disk or a mount point is mounted in a Windows Server 2003 cluster that uses a Majority Node Set (MNS) quorum =

Article ID: 943809

Article Last Modified on 11/27/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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SYMPTOMS
Consider the following scenario:
 * You have a Windows Server 2003 cluster that uses a Majority Node Set (MNS) quorum.
 * A disk or a mount point is mounted in this cluster.

In this scenario, the following event is logged in the System log: Event Source: ClusSvc

Event Category: Physical Disk Resource

Event ID: 1164

Date:

Time:

User: N/A

Computer:

Description: Cluster disk resource &quot; &quot;: Mount point &quot; &quot; for clustered target volume &quot; &quot; cannot be verified as acceptable because the quorum disk signature was unavailable.



CAUSE
This problem occurs because one of the checking routines is not MNS quorum-aware. When a disk resource is mounted, the Cluster service determines whether the quorum has a signature. However, no quorum disk is available in an MNS cluster. Therefore, the Cluster service cannot find a signature. In this situation, the Cluster service reports event 1164.



RESOLUTION
After you apply this hotfix, the Cluster service determines whether an MNS quorum is configured. If an MSN quorum is detected in the cluster, the Cluster service does not try to obtain a disk signature.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with Service Pack 2, x64-based versions


WORKAROUND
You can safely ignore event 1164 in the scenario that is described in the &quot;Symptoms&quot; section.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseinter kbwinserv2003postsp2fix kbbug kbfix kbhotfixserver kbqfe KB943809

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