Microsoft KB Archive/271920

= Error 1069 Starting an Exchange Service =

Article ID: 271920

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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This article was previously published under Q271920



SYMPTOMS
When you attempt to start an Exchange service, the following error message may be displayed:

Could not start the Microsoft Exchange  on

Error 1069: The service did not start due to logon failure.

The following error messages may be logged in the application event log:

Event Type: Error

Event Source: MSExchangeSA

Event Category: General

Event ID: 1005

Date: 8/21/2000

Time: 12:35:22 PM

User: N/A

Computer: EXCHANGE2000

Description:

Unexpected error Access is denied. ID no: 00000005 Microsoft Exchange System Attendant occurred.

For more information, click http://search.support.microsoft.com/search/?adv=1.

Event Type: Error

Event Source: MSExchangeSA

Event Category: General

Event ID: 9149

Date: 8/21/2000

Time: 12:35:20 PM

User: N/A

Computer: EXCHANGE2000

Description:

Microsoft Exchange System Attendant failed to start Exchange server 'EXCHANGE2000'. Error code '0x5'.

For more information, click http://search.support.microsoft.com/search/?adv=1.



CAUSE
This issue can occur if the service is configured to use a domain account such as the Microsoft Exchange Server 5.5 service account instead of the local system account.

The Exchange services require that the local system account be used.



RESOLUTION
To resolve this issue, ensure that the local system account is being used:


 * 1) Under the Computer Management console tree, open the Services and Applications node.
 * 2) Open Services, and then click the appropriate Exchange services.
 * 3) For each service, right-click the service, and then click Properties to open the properties of each service.
 * 4) Click the Log on tab and ensure that the local system account is selected.



MORE INFORMATION
For additional information about the LocalSystem account and the Exchange 2000 Server services, click the article number below to view the article in the Microsoft Knowledge Base:

239762 XADM: Exchange 2000 Services Run Under LocalSystem

Additional query words: LocalSystem Startup exch2kp2w XADM

Keywords: kberrmsg kbprb KB271920

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