Microsoft KB Archive/294293

= Game Controller Device Status Appears as &quot;Not Connected&quot; =

Article ID: 294293

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q294293



SYMPTOMS
After you install a game controller on your Window 2000-based computer, the game controller may not work correctly. Although you may have been able to install the game controller correctly, the device status may appear as &quot;Not Connected.&quot;



CAUSE
This problem can occur when the game controller driver does not assign the correct hardware resource to the device.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time      Version          Size    File name 4/12/2001  03:12p    5.0.2195.3495     9552    Gameenum.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

This problem has been reported to occur with Fujitsu Siemens computers that are using the Intel 810, 810E, or 820 chip sets.

Additional query words: kbBaseOS

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbhardware kbwin2000sp3fix kbenv kboswin2000fix kbhotfixserver KB294293

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