Microsoft KB Archive/140047

= Eicon Diva ISDN PC-Card Setup Disables Mass-Storage Devices =

Article ID: 140047

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q140047



SYMPTOMS
When you install the driver for Eicon Diva ISDN PC-Card devices on your computer, PC-Card adapters connecting mass-storage devices (such as SCSI adapters or IDE hard disks) stop working. Another symptom of this problem is that mass-storage devices you are trying to install may not work if you already have the Eicon product installed.



CAUSE
The setup program for the Eicon Diva ISDN adapter changes the startup value for the PCMCIA driver to "System." To work for mass-storage devices, this driver must be set to "Boot."

This problem exists in the Eicon driver that ships with the Windows NT 4.0 compact disc. Eicon is aware of this.



RESOLUTION
To resolve this problem, perform the following steps:


 * 1) Click the Start button, point to Settings, click Control Panel, and then double-click Devices.
 * 2) In the Device list, click Pcmcia, click Startup, and then click Boot.
 * 3) Click OK, and then click Close.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords: kb3rdparty kbhardware kbsetup KB140047

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