Microsoft KB Archive/324433

= Client Active Directory queries fail with 0x80005000 =

Article ID: 324433

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Message Queuing 2.0

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This article was previously published under Q324433



SYMPTOMS
When a Microsoft Message Queuing client queries the Active Directory directory service, the query or queries may fail with one of the following error codes:
 * 0x80005000 (&quot;The specified directory service attribute or value does not exist&quot;).
 * 0xc00e0003 (&quot;The queue does not exist or you do not have sufficient permissions to perform the operation&quot;).



CAUSE
Under a heavy load, the global catalog server may fail to authenticate client by using Kerberos.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File Name --  13-Jun-2002  20:49  5.0.0.746         279,824  Mq1repl.dll 22-May-2002 13:43  5.0.0.749          73,680  Mqac.sys 13-Jun-2002 20:49  5.0.0.746         215,312  Mqads.dll 13-Jun-2002 20:49  5.0.0.750          76,560  Mqdscli.dll 13-Jun-2002 20:49  5.0.0.735          41,744  Mqdssrv.dll 13-Jun-2002 20:49  5.0.0.746         264,976  Mqmigrat.dll 13-Jun-2002 20:49  5.0.0.740         222,480  Mqoa.dll 13-Jun-2002 20:49  5.0.0.748           8,976  Mqperf.dll 13-Jun-2002 20:49  5.0.0.749         417,552  Mqqm.dll 13-Jun-2002 20:49  5.0.0.748          92,944  Mqrt.dll 13-Jun-2002 20:49  5.0.0.746          70,416  Mqsec.dll 13-Jun-2002 20:49  5.0.0.750         109,840  Mqutil.dll 13-Jun-2002 20:49  5.0.0.748          64,784  Msmq.cpl 13-Jun-2001 03:05  5.0.2195.3727       3,856  Svcpack1.dll



MORE INFORMATION
This hotfix can prevent Message Queuing from falling back to NTLM and can reduce unnecessary load on the global catalog.

By default, the service will fall back to NTLM. To disable this default setting, add the   registry value, and then set the DWORD data type to 1.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.

Additional query words: kbMSMQ MSMQ

Keywords: kbtshoot kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB324433

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