Microsoft KB Archive/226446

= Files or folders may not appear in Offline mode =

Article ID: 226446

Article Last Modified on 8/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q226446



SYMPTOMS
When you view or use a folder that has been made available offline while it is in Offline mode, some or all of the files or folders it contains may be missing. However, all of the files and folders appear when the folder is online.



CAUSE
The missing files or folders have long file names (LFNs), or the missing folders may contain files with long file names.



RESOLUTION
To resolve this issue, shorten the names of the affected files or folders.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.



MORE INFORMATION
This behavior is caused by the MAX_PATH restrictions that exist throughout the Windows shell. Because of this limitation, LFN operations may not work or may produce unexpected results. For more information about MAX_PATH restrictions in Microsoft Windows NT, click the following article numbers to view the articles in the Microsoft Knowledge Base:

177665 Path too long error message when exceeding MAX_PATH

180410 Cannot access folder because the path Is too long or deep

Additional query words: filename filenames CSC Offline Files Offline Folders Incorrect function

Keywords: kbprb kbshell kbui KB226446

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