Microsoft KB Archive/173486

= SNAVER and SNA Manager Don't Display Service Pack Level =

Article ID: 173486

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4, when used with:
 * Microsoft Windows NT 4.0
 * Microsoft SNA Server 4.0, when used with:
 * Microsoft Windows NT 4.0

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This article was previously published under Q173486





SYMPTOMS
The SNA service pack level is not displayed when you use either the SNAVER utility or you click "About SNA Server Manager" on the Help menu. Only the SNA Server version and build numbers are displayed.



CAUSE
The service pack binaries show build number, but not service pack number.



RESOLUTION
Changes were made to the SNAVER utility to display the Evaluation, NFR (Not for Resale), Workstation, and retail version numbers. Changes were also made to SNA Server Manager's Help About dialog to display the SNA version string which is located in the following registry subkey:   HKEY_LOCAL_COMPUTER\Software\Microsoft\SNA Server\ CurrentVersion\SNAVersion



STATUS
Microsoft has confirmed this to be a problem in Microsoft SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbnetwork KB173486

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