Microsoft KB Archive/214624

= STOP 0xA When Using SPX =

Article ID: 214624

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q214624



SYMPTOMS
When the SPX protocol is used with a network adapter driver that is NDIS 4.0 compliant, a STOP 0xA error message may be displayed in Ndis.sys.



CAUSE
This problem occurs because the Nwlnkspx.sys driver allocates its own NDIS packets. It does not call the NDIS library routines that allocate NDIS packets for protocol drivers. Because Nwlnkspx.sys allocates its own packets, it does not initialize reserved fields in the NDIS packet structure used primarily by NDIS 4.0-compliant adapter drivers.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



WORKAROUND
To work around this problem, obtain the latest driver from the vendor of your network adapter.

-or-

Revert to the NDIS 3.0 driver provided by the vendor of your network adapter.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: n100nt.sys, hptxnt.sys, stop 0x0000000a, 4.0, e100b.sys, ndis, intel etherexpress IRQL_NOT_LESS_OR_EQUAL

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB214624

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