Microsoft KB Archive/28602

Word: ImageWriter Listed as LaserWriter in Print Dialog Box PSS ID Number: Q28602 Article last modified on 06-30-1993 PSS database name: M_WorD

3.00 3.01 3.02

MACINTOSH

Summary:

When MacServe networking software is installed, the printer name displayed in the Microsoft Word Print dialog box may be incorrect. However, the dialog box options will be in accordance with, and the printed output will arrive at, the printer selected in the Chooser desk accessory (DA).

More Information:

For example, if the ImageWriter is selected using the Chooser, the name “LaserWriter” may be displayed in the Print dialog box in the Word program. This dialog box, however, will be for use with the ImageWriter. When you click OK, the output will arrive at the ImageWriter printer.

This problem is caused by the MacServe network software and will require the attention of the manufacturer, InfoSphere Inc., for resolution. For more information about this problem, call InfoSphere at (503) 226-1404.

Additional reference words: mswdprint

Copyright Microsoft Corporation 1993.