Microsoft KB Archive/219325

= Digital AlphaServer Cannot Start After Installing Service Pack 4 =

Article ID: 219325

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

-



This article was previously published under Q219325



SYMPTOMS
After you install Windows NT 4.0 Service Pack 4 on a Digital AlphaServer 2000, 2100, or 2100A computer that uses an EISA-based boot device with 32-bit Direct Memory Access (DMA) enabled, the computer may not start.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Keywords: kbbug kbfix KB219325

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.