Microsoft KB Archive/820848

= An X.400 Connector Does Not Connect to an Exchange Server 2003 Computer That You Moved to a New Routing Group =

Article ID: 820848

Article Last Modified on 10/25/2007

-

APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

-



SYMPTOMS
When you create an X.400 connector from a routing group to an Exchange server, the connection remains down.



CAUSE
This problem may occur if the following conditions are true:
 * You have a routing group that has two Microsoft Exchange Server 2003 computers.
 * You create a new routing group.
 * You move one of the Exchange Server 2003 computers to the new routing group.
 * You create an X.400 connector from the first routing group to the Exchange Server 2003 computer that you moved to the new routing group.

To help illustrate the problem, consider the following configuration:
 * 1) You have two Exchange Server 2003 computers that are named   and   and that are in the same routing group. The routing group is named.
 * 2) You create a new routing group that is named.
 * 3) You move   to.
 * 4) You flush the DSAccess cache on both   and.
 * 5) You create an X.400 connector with the connected routing group from  to  . The connection is down.
 * 6) You create an X.400 connector with the connected routing group from   to.
 * 7) After several tries, the message transfer agent (MTA) on   successfully connects to the MTA on   and the connection is established.

It is expected that the connection from  to   would be established immediately when the connection is created.



WORKAROUND
To work around this problem, restart the message transfer agent (MTA) on the Exchange Server 2003 computer (the same one that you moved to the new routing group) after the X.400 connection has been created. To do this, follow these steps:
 * 1) Click Start, point to Administrative Tools and then click Services.
 * 2) In the Services tool, right-click Microsoft Exchange MTA Stacks, and then click Stop.
 * 3) After the service stops, right-click Microsoft Exchange MTA Stacks, and then click Start.
 * 4) Close the Services tool.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MTA x400 XCON

Keywords: kbprb KB820848

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.