Microsoft KB Archive/129563

Problems Printing to TI MicroLaser Pro PS23 PostScript Printer

PSS ID Number: Q129563 Article last modified on 08-22-1995

95

WINDOWS

= SYMPTOMS =

When you print to the Texas Instruments (TI) MicroLaser Pro 600 PS23 PostScript printer, you may experience one of the following problems:

  The DATA light on the printer blinks as the page is received, but there is no output. The page appears to have been discarded.   While the document is being printed, the printer resets itself. The remainder of the print job is printed as garbled characters.   The printer prints the following error message Restarted due to fatal system error at address 0X9FD100E4 and then prints garbled characters. 

= CAUSE =

The TI MicroLaser Pro 600 PS23 PostScript printer with firmware revision 2013.110 rev. 16 b may have problems with the Windows 95 PostScript interpreter. Later firmware revisions do not have this problem.

= RESOLUTION =

Please contact Texas Instruments about a possible firmware upgrade for the printer. This problem does not occur with firmware version 2014.105 rev. 22 b and higher.

= MORE INFORMATION =

The firmware version for the TI MicroLaser Pro 600 PS23 PostScript printer is printed on the status sheet. Refer to the printer’s documentation for instructions about how to print the status sheet.

KBCategory: kbprint kbhw kberrmsg KBSubcategory: wpp95 win95 Additional reference words: 95

=
================================================================

Copyright Microsoft Corporation 1995.