Microsoft KB Archive/916514

= Duplicate appointments appear in Outlook 2003 when you synchronize with a Palm Treo 650 handheld computer =

Article ID: 916514

Article Last Modified on 4/13/2006

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APPLIES TO


 * Microsoft Office Outlook 2003

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SYMPTOMS
When you synchronize with a Palm Treo 650 handheld computer, duplicate appointments appear in the Microsoft Office Outlook 2003 calendar.



CAUSE
This issue may occur if the HotSync program is configured to synchronize the calendar by using both the wireless connection and the wired connection.



RESOLUTION
To resolve this issue, choose only the wireless connection or the wired connection in the HotSync program. To prevent duplicate appointments, click Do nothing for the connection that you do not use.

For information about how to use the HotSync program, see your product documentation. Alternatively, contact Palm technical support. For information about how to contact Palm, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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Keywords: kbtshoot kbprb KB916514

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