Microsoft KB Archive/815319

= Windows XP SP1 Installation Stops Responding with About 34 Minutes Remaining =

Article ID: 815319

Article Last Modified on 5/7/2007

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APPLIES TO


 * Microsoft OEM Preinstall Kit for Windows XP
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When you preinstall Microsoft Windows XP Professional Service Pack 1 (SP1) or Windows XP Home Edition SP1 (integrated version), Setup may stop responding in GUI-mode setup with about 34 minutes remaining.



CAUSE
There is at least one known cause of this issue: In Windows XP SP1, there is a bug in the Usbhub.sys driver that causes the driver to stop responding when a universal serial bus (USB) mouse or USB keyboard is attached to the system during GUI-mode setup.



RESOLUTION
To resolve this issue, a hotfix has been created for Usbhub.sys. This hotfix also addresses other issues. For additional information about these other issues, click the following article number to view the article in the Microsoft Knowledge Base:

810400 USB Devices May Not Work After You Unplug a Downstream USB Hub from the Host Controller

Installation Instructions
For additional information about installing this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

814847 How to Slipstream Hotfixes That Replace Pre-existing Driver Files

Note You must follow the instructions in Knowledge Base article 814847 to install any hotfix that replaces a pre-existing (in-box) driver.

Additional query words: hang crash install USB

Keywords: kbwinxpsp1fix kbprb KB815319

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