Microsoft KB Archive/259417

= Microsoft Backup Does Not Start and Does Not Generate an Error Message =

Article ID: 259417

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q259417



SYMPTOMS
When you try to start the Microsoft Backup tool, it may not start, and you may not receive an error message.



CAUSE
This issue can occur if the Pconfig.dcf file in the Windows\Program Files\Accessories\Backup\System folder is missing or damaged.



RESOLUTION
To resolve this issue, rename the Pconfig.dcf file in the Windows\Program Files\Accessories\Backup\System folder to Pconfig.old, and then use System File Checker (SFC) to extract a new copy from the Windows 98 CD-ROM. For additional information about how to use SFC to extract the Pconfig.dcf file, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files



MORE INFORMATION
The next time you start Microsoft Backup after this file is accidentally deleted, the file is recreated, but is 0 kilobytes (KB) in size. The original file is 2KB in size.

Keywords: kbprb KB259417

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