Microsoft KB Archive/97734

= PC Win: Network Error Using Mail Conversion Program =

Article ID: 97734

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2

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This article was previously published under Q97734



SYMPTOMS
When you use version 3.0 of the Microsoft Mail Conversion Program to convert Mail 2.x folders to Mail 3.0 or 3.2, CONVERT.EXE may report a network error and then exit.



CAUSE
The CONVERT.EXE program assumes the owner field in the .IDX file is in all uppercase letters and does not know how to handle hexadecimal numbers in lowercase letters.



STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for Windows. This problem was corrected in version 3.2a.

For information on obtaining this update, query on the following word in the Microsoft Knowledge Base:

mailupd

Additional query words: 3.00 3.00a 3.00b 3.20 kbbug3.00a kbbug3.00b

Keywords: KB97734

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