Microsoft KB Archive/96056

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Epson LQ-2500 Color Prints Ghosted Color Images

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ID: Q96056

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
 * Microsoft PowerPoint for Windows, version 3.0

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SYMPTOMS
When you print color TrueType fonts or color graphics to the Epson LQ-2500 color printer, duplicate or ghosted color images may appear to the left or right of the printed image. The problem has been reported when printing color TrueType fonts from Word for Windows, color clipart from Powerpoint, column charts in Excel 5.0, and Gantt charts in Project 3.0. The problem may affect all Windows applications that print color graphics.

CAUSE
This problem only occurs on the Epson LQ-2500 color printer and does not occur on other Epson color printers or emulation printers using the same Windows drivers. Epson has confirmed that this problem is due to a ROM problem in the Epson LQ-2500 color printer.

MORE INFORMATION
For more information on this problem, contact Epson technical support.

The Epson LQ-2500 product included here is manufactured by Epson, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 1.10a 2.00a 2.00a-CD 2.00b macppt winppt w4wprint win31 3.10 blur blurred offset shadow 3.11

Keywords :

Version : WINDOWS:1.0,1.1,1.1a,2.0,2.0a,2.0a-CD,2.0b,2.0c,3.0,3.1,3.11

Platform : WINDOWS

Issue type :

Technology :