Microsoft KB Archive/262854

= &quot;Internet Connection Wizard Could Not Establish a Connection&quot; During Signup =

Article ID: 262854

Article Last Modified on 12/3/2003

-

APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer Administration Kit 5.01
 * Microsoft Internet Explorer Administration Kit 5.5

-



This article was previously published under Q262854



SYMPTOMS
If you create an Internet service provider (ISP) build of Internet Explorer with Internet Explorer Administration Kit (IEAK) that includes a Signup.isp file with a signup connection name that is longer than 20 characters, your signup routine does not work in Microsoft Windows NT 4.0. The following error message occurs when users attempt to sign up:

Internet Connection Wizard could not establish a connection.



CAUSE
There is a 20-character limit for the signup connection name for Windows NT 4.0.



RESOLUTION
To resolve this issue, use a signup connection name of 20 characters or less.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

260296 Character Limit in .ins File Name During Signup

Additional query words: signup isp .isp kiosk

Keywords: kberrmsg kbenv kbprb KB262854

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.