Microsoft KB Archive/202211

= Site Server 3.0 Readme File =

Article ID: 202211

Article Last Modified on 1/20/2003

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q202211



SUMMARY
This article contains the readme file included on the Site Server 3.0 compact disc.



MORE INFORMATION
Site Server 3.0 Readme

This readme file contains important, late-breaking information about Microsoft Site Server version 3.0. This readme also contains information on how to contact Microsoft for product support. IMPORTANT: Before continuing, please print this document and read it thoroughly. Following the steps in this document will ensure a successful setup experience.

What's in Site Server 3.0? Hardware and Software Requirements Documentation Getting Started Known Issues Product Support

WHAT'S IN SITE SERVER 3.0?

The Site Server 3.0 compact disc includes the following components: Analysis Knowledge Manager Personalization & Membership (P&M) Publishing Push Search

The root directory of the Site Server 3.0 compact disc contains the following subdirectories:

Directory What it contains \Alpha Site Server 3.0 components for the Digital Alpha platform \X86 Site Server 3.0 components for Intel CPUs \Docs Documentation for Site Server 3.0 components \Introducing CSS

An introduction to the Customizable Starter Sites (CSSs) for

the Site Server 3.0 release \Support Supplemental software for use with Site Server 3.0 components \UNIX Site Server 3.0 components for the UNIX platform

Additional compact discs are provided with the following components:

Microsoft Windows NT 4.0 Option Pack Microsoft Visual InterDev 1.0 Microsoft FrontPage 98

To help you build and develop your Web site, FrontPage 98 is included with Site Server. It is strongly recommended that you install FrontPage 98. If you choose to install FrontPage, you must install it prior to installing Site Server.

HARDWARE AND SOFTWARE REQUIREMENTS

Hardware Requirements

The following are the minimum hardware requirements for installing Site Server 3.0:

100 megahertz (MHz) Intel Pentium or Digital Alpha equivalent processor (166-MHz Intel Pentium recommended) 64 megabyte (MB) of RAM (128 MB of RAM recommended) 128 MB of virtual memory 1 gigabyte (GB) of available hard disk space (2 GB recommended)

Please note, these requirements may vary based on the volume of Web site traffic.

Software Requirements IMPORTANT: If you have Site Server 2.0 installed, it is strongly recommended that you view the Site Server 3.0 Upgrade Readme. If you have a beta version of Site Server installed, it is strongly recommended that you view the Site Server 3.0 (Beta) Upgrade Readme.

Before you install any of the Site Server 3.0 components, you must install the prerequisite software on the computer running Windows NT Server. The order in which the software is installed is critical to the successful operation of this product. Please view the Site Server installation instructions prior to installing any software. To view the Site Server installation instructions, insert the Site Server 3.0 compact disc in the appropriate drive and click Setup Instructions.

The following software must be installed prior to installing Site Server 3.0:

Windows NT Server 4.0 Windows NT Server 4.0 Service Pack 3 or later Microsoft Internet Explorer version 4.01 or later Windows NT 4.0 Option Pack Microsoft SQL Server version 6.5 is required for running any of the Site Server components that require SQL Server database support. SQL Server 6.5 Evaluation Copy is located in the \MSSql folder on the Windows NT 4.0 Option Pack compact disc. Please note, the SQL Server 6.5 Evaluation copy will expire 120 days after installation.

If you install SQL Server version 6.5, you must also install SQL Server Service Pack 4 and the updated executable file SQLSERVR.EXE. SQL Server Service Pack 4 is located in the \Support\QFE\Sql65sp4 folder on the Site Server 3.0 installation compact disc. SQLSERVR.EXE is located in the \Support\QFE\Sql297 folder on the Site Server 3.0 installation compact disc. To install the updated executable file SQLSERVR.EXE, first stop the MSSQLServer Service. Copy SQLSERVR.EXE into the \MSSql\Binn directory, then restart the MSSQLServer Service. Refer to the Site Server installation instructions for advanced information about installing and configuring SQL Server.

NOTE: For detailed information about the individual Site Server 3.0 components, it is strongly recommended that you view the component readmes. To view the component readmes, click the following links:

Analysis Readme Knowledge Manager Readme Personalization & Membership Readme Publishing Readme Push Readme Search Readme WebAdmin Readme

DOCUMENTATION The Site Server documentation set is installed with the product. Prior to installing the product, you can view the Site Server documentation set from your Web browser. To view the documentation set, double-click efault_cd.htm in the \Docs folder on the Site Server 3.0 compact disc. After installing the product, you can view the documentation from the Start menu. Click Start, point to Programs, point to Microsoft Site Server, and then click Site Server Documentation.

The Site Server documentation set is also provided in Microsoft Word format, which is not installed with the product. If you do not have Word installed, you can view the files using WordPad or Microsoft Word Viewer. Word Viewer is available in the \Support\W7Viewer folder on the Site Server 3.0 compact disc.

The documentation files are located in the \Docs\WordDocs folder on the Site Server 3.0 compact disc. For additional information about the files provided in Word format, see intro.doc in the \Docs\WordDocs folder on the Site Server 3.0 compact disc.

NOTE: If viewing the documentation from Internet Explorer version 3.02, you must install the Authenticode 2.0 update.

GETTING STARTED Before you begin using Site Server 3.0, it is recommended that you read Getting Results with Microsoft Site Server 3.0 and explore the Site Server tutorials and sample Active Server Pages (ASP) that are provided with this product.

You can use the links on the Start menu to learn about the features of Site Server and begin using the product. On the Start menu, point to Programs, and then point to Microsoft Site Server. The following links are displayed: Administration. To administer Site Server 3.0, you can choose from the following administrative interfaces: Microsoft Management Console (MMC), Web-based Administration (WebAdmin), and the command-line interface. To start WebAdmin, click Site Server Service (HTML). To start the Microsoft Management Console, click Site Server Service Admin (MMC). The command-line interface is accessible from the command prompt.

Analysis. The Analysis feature of Site Server enables you to analyze site content, site usage, and site users. Click Analysis for immediate access to Report Writer, Content Analyzer, Custom Import, and Usage Import. Tools. Click Tools for immediate access to the following Site Server Tools: Direct Mailer, Knowledge Manager, Rule Manager, and Tag Tool. Introducing Customizable Starter Sites. Customizable Starter Sites are sample Web sites that you can use to implement Site Server technologies and create a Web presence. Click Introducing Customizable Starter Sites to preview the Customizable Starter Sites.

Site Server 3.0 Setup. Click Site Server 3.0 Setup to add or remove the individual features of Site Server 3.0.

Site Server Documentation. The Site Server documentation provides both conceptual information and step-by-step instructions so users at all levels of experience can use the Site Server features. Click Site Server Documentation to view the documentation.

Site Server Samples. Site Server Samples demonstrate various scenarios for implementing Microsoft Site Server features, including the Analysis, Knowledge, Publishing, and Commerce sites. Click Site Server Samples to view the Site Server Samples.

Site Server Start Page. Click Site Server Start Page for immediate access to Site Server's Web-based features, including Administration, Documentation, Tools, Samples, or Product Information.

Site Server Update. Click Site Server Update (http://www.microsoft.com/SiteServer to view additional information about Site Server, including press releases, update information, and downloads.

KNOWN ISSUES The following are known issues for this release. By default, Site Server 3.0 will be installed to a default \Microsoft Site Server directory. If you already have a directory named "\Microsoft ", you must choose a different name for the directory to which you will install Site Server 3.0. Likewise, if you have installed Site Server 3.0 to the default directory, it is strongly recommended that you do not add another directory named "\Microsoft " on the same computer. For additional information, see Knowledge Base (KB) Article 021268.

If you are using a proxy server and the Start menu links do not function, you must complete the following procedure in Internet Explorer 4.0 or later. On the View menu, click Internet Options, click the Connection tab, and then select the Bypass Proxy Server For Local Intranet Addresses check box. The Getting Results topic "To install the updated executable file SQLSERVR.EXE" found in the Site Server 3.0 installation instructions incorrectly refers to "SQL Server build 291" and the "Support\QFE\Sql291 folder." Please use SQL Server build 297, which is located in the \Support\QFE\Sql297 folder on the Site Server 3.0 compact disc.

When creating a network share to the Site Server 3.0 installation compact disc, do not include a space in the path to the network share. When uninstalling Site Server 3.0, you must ensure that the Site Server 3.0 installation compact disc is in the appropriate drive. When deploying content using the Content Deployment feature, it is not recommended that you uninstall Site Server. The Task Scheduler will not function with extended characters in the Task name.

When performing a silent installation of Site Server, do not save the Response.iss file in a Microsoft Site Server directory. If FrontPage 98 is installed prior to installing Windows NT 4.0 Option Pack, it is possible to have both the Personal Web Server and the World Wide Web (WWW) Publishing Service set to PORT:80. To check for this, run the FrontPage Server Administrator, located in the FrontPage installation directory. If the FrontPage Administrator lists a Web site as 80, uninstall Personal Web Server before installing Site Server.

PRODUCT SUPPORT

To receive free peer-to-peer product support, you can utilize Internet newsgroups created for this release.

For specific assistance with Analysis, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.Analysis.

For specific assistance with Commerce Server, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.Commerce.

For specific assistance with Customizable Starter Sites, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.CSS.

For specific assistance with Knowledge Manager, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.KnowledgeMgr.

For specific assistance with Personalization & Membership, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.Per-Mbr.

For specific assistance with Publishing, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.Publishing.

For specific assistance with Push, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.Push.

For specific assistance with Search, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.Search.

For general questions and issues, including product administration issues, please post all information in the following newsgroup: news://msnews.microsoft.com/siteserver.public.General.

If you have a technical question about Site Server 3.0, consult online Help or view the Readme files for late-breaking information about this product. In addition, information is regularly posted in the Knowledge Base (KB), which is accessible at http://www.microsoft.com/support/ If you still have a question, Microsoft offers technical support and services ranging from self-help tools to direct assistance with a Microsoft Technical Support Professional.

NOTE: The services and prices listed here are available in the United States and Canada only (see Technical Support Worldwide below). Self-Help Tools to Find Answers Yourself Support Online: Rather help yourself to answers? Support Online makes it easy. Simply select your product and type in your question. Because the sites search engine uses a natural language query, you can even write your question in your own words. Then click Find and Support Online does all the rest, employing the latest Microsoft technologies to instantly search Microsoft Technical Supports vast collection of problem-solving tools and technical information like the Knowledge Base and Frequently Asked Questions. Next time you have a technical question, visit Support Online at http://msdn.microsoft.com/support and see how easy it is to get the answers you need.

Direct Assistance with a Microsoft Technical Support Professional If you have a question regarding Site Server and need direct assistance from a Microsoft technical engineer, you can purchase one of the support options described below.

IMPORTANT: For information on the support options available for other Microsoft products that have been included with your Site Server package, please see the technical support section in the help files included in that particular product.

Pay-Per-Incident Support: If you still need answers to your technical questions, you can purchase Pay-Per-Incident Support. In the United States and Canada, for a fee of $195US per incident, please call (800) 936-5900, 24 hours a day, 7 days a week, including holidays.

NOTE: Support fees for the (800)# calls will be billed to your VISA, MasterCard, or American Express credit card.

Priority Annual Support: If you anticipate a high volume of support incidents, or need priority access to Microsoft Technical Support Professionals, you can purchase a Priority Annual Comprehensive Account. In the United States and Canada, for more information or to purchase an annual account at a cost of $1,695US per 10 incidents, call (800) 936-4900, 24 hours a day, 7 days a week, including holidays. To submit an incident against an existing account, call (800) 936-4900, 24 hours a day, 7 days a week, including holidays.

Priority Plus: Microsoft Technical Support also offers special accounts for large businesses that require priority incident resolution, including business-critical support and access to targeted information to assist information-technology and Help desk professionals in support planning for smoother product deployment. For more information, in the United States and Canada, please call (800) 936-3500, 24 hours a day, 7 days a week, including holidays.

Priority Consult Line: Receive hourly consulting for support questions that fall outside of the traditional technical support realm. These include designing or planning for deployment, software development, code review, and implementation planning. The Consult Line covers all Microsoft products, including those Microsoft products used for developing Internet and intranet solutions. For more information or to purchase hourly consulting services at $195US per hour (minimum one hour), please call (800) 936-5200, Monday through Friday, excluding holidays, 6:00 A.M. to 6:00 P.M. Pacific time.

Technical Support Worldwide: Support services and prices may vary outside the United States and Canada. For information on support available outside the United States and Canada, contact the local Microsoft subsidiary in your area.

For a list of worldwide Microsoft subsidiaries, view [http://support.microsoft.com/?scid=http%3a%2f%2fwww.microsoft.com%2fsupport%2f. http://www.microsoft.com/support/.]

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