Microsoft KB Archive/885247

= Description of the Outlook 2002 post-Service Pack 3 hotfix package: September 13, 2004 =

Article ID: 885247

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SUMMARY
''Microsoft has released the Outlook 2002 post-Service Pack 3 hotfix package for Microsoft Outlook 2002. This article describes the following items about the hotfix package:''


 * Issues that are fixed by the hotfix package
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that are contained in the hotfix package



Article contents

 * INTRODUCTION
 * Issues that are fixed by the hotfix package
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Outlook 2002 issue that is fixed in the Outlook 2002 post-Service Pack 3 hotfix package that is dated September 13, 2004.

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Issues that are fixed by the hotfix package
The following issue is fixed in this hotfix package. This issue was not previously documented in a Microsoft Knowledge Base article:   If you open a new calendar item in Microsoft Outlook 2002 and then quickly click another folder while the new calendar item is opening, Outlook quits unexpectedly. Additionally, you receive the following error message:

Microsoft Outlook has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

For example, this issue occurs if you click your Inbox while the new calendar item is opening.

When you view the data in the error report, the report contains an error signature that is similar to one of the following error signatures:   Application name  Application version  Module name  Module version  Offset Outlook.exe      10.0.6626.0          Outllib.dll  10.0.6720.0     004dc879 Outlook.exe      10.0.6626.0          Outllib.dll  10.0.6720.0     004dc7a1 

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.back to the top

Prerequisites
 The optimized version of this hotfix is a post-Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

 The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or a later version of Windows Installer.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

 The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. We support this configuration, but we do not recommend this configuration.</li></ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

887808 Description of the Outlook 2002 post-Service Pack 3 hotfix package: October 25, 2004

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Registry information
You do not have to create or modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size       File name ---  13-Sep-2004  12:40  7,772,672  Outlookff.msp (Full-file/Administrative) 13-Sep-2004 09:04  3,542,528  Outlookop.msp (Optimized) After you install the hotfix, the global version of this fix has the file attributes (or later file attributes) that are listed in the following table. <pre class="fixed_text">  Date         Time   Version      Size       File name 10-Sep-2004 19:12  10.0.6731.0     47,816  Outlook.exe 08-Apr-2004 00:24  10.0.6711.0     80,584  Dlgsetp.dll 08-Apr-2004 00:24  10.0.6711.0     39,624  Dumpster.dll 26-Apr-2004 17:27  10.0.6712.0    109,256  Envelope.dll 30-May-2003 16:08  10.0.5328.0    253,952  Exchcsp.dll 27-Aug-2004 02:52  10.0.6729.0    346,824  Exsec32.dll 09-Aug-2002 01:22  10.0.4406.0    137,800  Impmail.dll 05-May-2004 01:47  10.0.6713.0    187,072  Oladd.fae 05-May-2004 01:47  10.0.6713.0    170,688  Olappt.fae 05-May-2004 01:47  10.0.6713.0    137,920  Oljrnl.fae 08-Apr-2004 00:24  10.0.6711.0    133,824  Olmail.fae 05-May-2004 01:47  10.0.6713.0    166,592  Oltask.fae 08-Apr-2004 00:24  10.0.6711.0    543,424  Outlcm.dll 03-Dec-2003 22:54  10.0.6501.0     92,688  Outlctl.dll 10-Sep-2004 19:11  10.0.6731.0  6,335,176  Outllib.dll 08-Apr-2004 00:24  10.0.6711.0     92,872  Outlmime.dll 08-Apr-2004 00:24  10.0.6711.0    129,728  Outlph.dll 08-Apr-2004 00:24  10.0.6711.0     47,816  Outlvbs.dll 25-Nov-2002 16:50  10.0.4721.0     47,688  Recall.dll Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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