Microsoft KB Archive/208611

= Urban Assault: Error Message While Installing Movie Player =

Article ID: 208611

Article Last Modified on 8/6/2002

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APPLIES TO


 * Microsoft Urban Assault

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This article was previously published under Q208611



SYMPTOMS
When you install Urban Assault, you may receive an error message similar to the following while Setup attempts to install the movie player:

Rundll32 caused a Stack Fault in module Oleaut32.dll.

When you click Close, the installation program continues to run.

You may also receive this error message when you manually run the DirectX Media installation program (Dxmedia.exe) from the Urban Assault CD-ROM.



CAUSE
This behavior can occur if outdated ActiveMovie, DirectShow, or DirectX Media files are installed on your computer.



RESOLUTION
To resolve this issue, remove the outdated ActiveMovie, DirectShow, or DirectX Media files, and then reinstall DirectX Media from the Urban Assault CD-ROM. To do this, follow these steps:

 Verify that Windows Explorer is configured to show all files. To do this, follow these steps:  Double-click the My Computer icon on the desktop. On the View menu, click Options or Folder Options. On the View tab, click Show All Files, and then click OK.  Click Start, point to Find, and then click Files Or Folders.</li> In the Named box, type actmovie.exe amovie.ocx quartz.dll, and then click Find Now.</li> In the list of found files, right-click the Actmovie.exe file, and then click Delete. When you are prompted to confirm the file deletion, click Yes. Repeat this step to delete all copies of the Actmovie.exe, Amovie.ocx, and Quartz.dll files in the list of found files.</li> Close the Find: Files Named Actmovie.exe Amovie.ocx Quartz.dll window.</li> Insert the Urban Assault CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent the program from starting automatically.</li> Click Start, and then click Run.</li> In the Open box, type the following line, and then click OK



where  is the drive letter of the CD-ROM drive that contains the Urban Assault CD-ROM.</li> Follow the instructions on the screen to reinstall DirectX Media.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Urban Assault, version 1.0.

<div class="moreinformation_section">

MORE INFORMATION
To install Urban Assault without installing DirectX Media, follow these steps:

 Insert the Urban Assault CD-ROM into the CD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent the program from starting automatically.</li> Click Start, and then click Run.</li> In the Open box, type the following line, and then click OK



where  is the drive letter of the CD-ROM drive that contains the Urban Assault CD-ROM.</li> Follow the instructions on the screen to install Urban Assault.</li></ol>

DirectX Media is a family of application programming interfaces (APIs) and controls for multimedia that provides rich support for interaction and integration of different media types for the development of online and digital media authoring applications.

Additional query words: 1.00 msgame ua

Keywords: kberrmsg kbbug kbsetup kbpending KB208611

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