Microsoft KB Archive/283913

= When You Access a Read-Only File an Authorization Dialog Box Is Displayed =

Article ID: 283913

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001
 * Microsoft Office SharePoint Portal Server 2003

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This article was previously published under Q283913





SYMPTOMS
When you use a client computer to access a read-only file in Microsoft SharePoint Portal Server 2001 or in Microsoft Office SharePoint Portal Server 2003, a Credentials dialog box may be displayed. Regardless of the credentials that you supply, the dialog box continues to reappear until you enter your credentials three times or you click Cancel. The dialog box disappears, and then you are able to open the file in read-only mode.



This problem occurs because the Hypertext Transfer Protocol Distributed Authoring and Versioning (HTTP-DAV) provider issues a lock request against the file. In response, the server returns an &quot;HTTP 401 Unauthorized&quot; error message (you can view this message when you perform a Network Monitor trace). The client computer interprets this message as an &quot;Access Denied&quot; message, and an Authorization dialog box is displayed.



WORKAROUND
To work around this problem, click Cancel when the Credentials dialog box is displayed, and then you can open the read-only document properly.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: sps

Keywords: kbbug KB283913

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