Microsoft KB Archive/259810

= PI2000 Error Message: The Parameter Is Incorrect =

Article ID: 259810

Article Last Modified on 8/6/2002

-

APPLIES TO


 * Microsoft Picture It! 2000 Standard Edition

-



This article was previously published under Q259810



SYMPTOMS
When you start Microsoft Picture It! 2000, you may receive the following error message:

The parameter is incorrect.

After you close the error message Picture It! 2000 quits unexpectedly.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Picture It! 2000.

Microsoft is researching this problem and will post more information in this article when the information becomes available.



MORE INFORMATION
To troubleshoot this issue, use the following methods in the order in which they are presented:

Start Picture It! 2000 With Command-Line Switches
 Click Start, and then click Run. In the Open box, type the following command, and then click OK

&quot; :\Program Files\Microsoft PictureIt!\Picture.exe&quot; /nocatalog /nostartup /nointro

where  is the letter of the hard disk on which Picture It! 2000 is installed.

Remove TWAIN Devices and Software
If you have TWAIN devices (such as scanners or digital cameras) installed, uninstall the TWAIN software, and then disconnect the devices. To uninstall TWAIN software, consult your TWAIN device documentation.

Reinstall Picture It! 2000 After a Selective Startup
 Click Start, and then click Run. In the Open box, type msconfig, and then click OK. Click Selective startup.</li> Click to clear the following check boxes: <ul> Process Config.sys file</li> Process Autoexec.bat file</li> Process Winstart.bat file</li> Process Win.ini file</li> Load startup group items</li></ul>

NOTE: If a check box is unavailable, then the file associated with that check box is not present on your computer.

</li> Click OK, and then click Yes to restart the computer.</li> Reinstall Picture It! 2000, and then restart the computer.</li> Click Start, and then click Run.</li> In the Open box, type msconfig, and then click OK.</li> Click Normal startup.</li> Restart the computer.</li></ol>

Contact Microsoft Product Support Services
To contact Microsoft Product Support call:

(425) 454-2030 in the United States

(905) 568-3503 in Canada

Additional query words: pi2k pictureit crash

Keywords: kbprb KB259810

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.