Microsoft KB Archive/138321

= Err Msg at Logon: Unable To Log You On Because Your Profile... =

Article ID: 138321

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q138321



SYMPTOMS
When you attempt to log on as a user other than the Administrator in Windows NT, the following error message appears:

Unable to log you on because your profile could not be loaded, please contact your administrator.

If you choose OK, the Welcome screen appears which instructs you to press CTRL+ALT+DEL to log on.



CAUSE
This problem occurs if the directory permissions for the %SystemRoot%, REPAIR, SYSTEM and/or SYSTEM32 directories have been changed so that the user has less than at least Change permissions. For example, the permissions may have been changed to Everyone with Read(RX)(RX) access.



RESOLUTION
To correct this problem, log on as Administrator and change the permissions of the %SystemRoot%, REPAIR, SYSTEM and/or SYSTEM32 directories and its files to Everyone with at least Change access.

Additional query words: prodnt

Keywords: kbnetwork KB138321

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.