Microsoft KB Archive/158532

= Goosebumps: Sounds Skip and Repeat During Videos =

Article ID: 158532

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive Goosebumps Escape from Horrorland

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This article was previously published under Q158532



SYMPTOMS
You experience choppy sound, skipped sounds, and/or some of the audio in the video sequences repeats.



CAUSE
This may occur for one of the following reasons:


 * Your computer does not meet the minimum system requirements to run the program. For example, you do not meet system requirements if you have anything lower than a quad-speed (4x) CD-ROM drive on your computer. -or-


 * Your video card is configured for a 32-bit color palette. -or-


 * Your CD-ROM caching is configured incorrectly. -or-


 * Low hard disk space or too many programs running are creating a low memory situation.



RESOLUTION
Use the resolution appropriate for symptoms:

System Requirements
If your computer configuration is below the minimum requirements, you need to upgrade the computer to improve video playback.

Changing 32-bit Color Palette
Change the color palette to High Color (16-bit) or 256 colors. To change your display settings, do the following:
 * 1) Click the Start button, point to Settings, and then click Control Panel.
 * 2) Double-click the Display icon.
 * 3) Click the Settings tab.
 * 4) In the Color Palette box, select High Color (16-bit) or 256 colors.
 * 5) Click OK. If you are prompted to restart your computer, click Yes.

Properly Configure CD-ROM Caching
To end CD-ROM caching problems, turn off CD-ROM caching or change its configuration. For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

For more information, please see the following article in the Microsoft Knowledge Base:

140583 How To Configure CD-ROM Caching For Windows 95

Closing Other Programs
Close all other programs that are running on your computer. This frees up memory and makes it available for your multimedia program.

Free Up More Hard-Disk Space
Your hard-disk is used as virtual memory in addition to RAM memory.



MORE INFORMATION
The Video of Luke that is played in Valley of the lost Kings plays twice on any configuration.

Additional query words: dreamworks goosebumps dwi sound skips repeats choppy dream works

Keywords: kbenv kbprb kbsound KB158532

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