Microsoft KB Archive/239817

= No Audio in NetMeeting with Wrong Playback or Record Sample Rate =

Article ID: 239817

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q239817



SYMPTOMS
When you attempt to use audio in NetMeeting, you may not hear any sounds, and this behavior may occur even though your sound card passed the audio test.



CAUSE
This issue can occur if the playback and record sample rate for your sound card are not set properly.



RESOLUTION
To resolve this issue, set the sample rate conversion quality to "best":
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Multimedia.
 * 2) On the Audio tab, click Advanced Properties in the Playback section, and then click the Performance tab.
 * 3) On the Performance tab, set the "Sample rate conversion quality" to Best, click Apply and then click OK.
 * 4) Click Advanced Properties in the Recording section.
 * 5) On the Performance tab, move the Sample Rate Conversion Quality slider to Best, click Apply, and then click OK.
 * 6) Click OK to close Multimedia Properties.



MORE INFORMATION
The sample rate conversion quality is set to "Good" by default.

Keywords: kbprb kbsound KB239817

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