Microsoft KB Archive/131642

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{| The information in this article applies to:
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 * Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a

SYMPTOMS
When you try to save a Word for the Macintosh document to a shared drive, you may receive the following error message

Word cannot save or create this file. Make sure the disk is not write protected. where is the name of the document you are trying to save.

CAUSE
This error message occurs when you try to save a file to a computer whose name is the same as the computer you are working from. For example, your hard drive is named "Macintosh HD," and the name of the computer you are trying to save to is also named "Macintosh HD."

This error can also occur when you try to save a file to a computer whose Machine name is the same as the computer you are working from. For example, your Machine is named "Big Bird," and the name of the computer you are trying to save to is also named "Big Bird".

This can also happen with network volume names, such as "Public."

RESOLUTION
This problem was corrected in Word 98 Macintosh Edition.

WORKAROUND
To work around this problem, rename one of the computers.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.
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Last reviewed: April 10, 1998

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