Microsoft KB Archive/245601

= Commerce Server Site Foundation Builder Wizard Grid Is Blank =

Article ID: 245601

Article Last Modified on 6/29/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q245601



SYMPTOMS
When you run the Commerce Server 3.0 Site Foundation Wizard, the grid control on the Instance.asp page that contains a list of available Web sites may be blank.



CAUSE
This can be caused if the Microsoft virtual machine on the Commerce Server is out of date.



RESOLUTION
To resolve this problem, download the latest Microsoft virtual machine by performing the following steps:
 * 1) Go to http://windowsupdate.microsoft.com.
 * 2) On the Product Updates page, click to check the box next to Microsoft virtual machine.
 * 3) Click the Download button at the top of the page.
 * 4) Follow the instructions to download and install Microsoft virtual machine.



MORE INFORMATION
The Instance.asp page is the first page that is displayed when you run the Commerce Server 3.0 Site Foundation Wizard. The Instance.asp page can be accessed from the following location:

http://localhost/SiteServer/Admin/Commerce/Foundation/Instance.asp

Additional query words: java JVM MVM

Keywords: kbfix kbprb KB245601

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