Microsoft KB Archive/197889

= Failure to Load Ontciutl.dll =

Article ID: 197889

Article Last Modified on 2/6/2000

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q197889



SYMPTOMS
The Indexer is not loaded and the following event messages are present in the Event Viewer:

SSSearch - Indexer - EventId 7034

Unable to load DLL .

Error: 5 - Access is denied.



CAUSE
This behavior occurs when a Universal Naming Convention (UNC) path is in the SYSTEM path variable or the user PATH variable.



WORKAROUND
To work around this behavior, follow these steps:
 * 1) Remove UNC paths in the SYSTEM and USER path variables, if possible.
 * 2) If that is not possible, add the location %SYSTEMDRIVE%\Program Files\Common Files\SYSTEM\ContentIndex before any UNC in the SYSTEM path. Then restart the computer. A restart is required for SYSTEM path changes to take effect.

Keywords: kbprb kbpending KB197889

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