Microsoft KB Archive/256866

= OFF2000: Error Message: Microsoft Office SR-1 Cannot Update Features That Use 'Run from Network' or 'Run from CD' Options =

Article ID: 256866

Article Last Modified on 7/3/2001

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APPLIES TO


 * Microsoft Office 2000 Service Pack 1

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This article was previously published under Q256866



SYMPTOMS
When you attempt to install the Microsoft Office Service Release 1 (SR-1) update on your computer, you receive the following error message:

Microsoft Office SR-1 cannot update features that use 'Run from Network' or 'Run from CD' options. Network installs must be updated by the administrator. 'Run from CD' installs require the full SR-1 CD available from Microsoft Product Support.



CAUSE
You receive this error message when either of the following conditions is true:
 * All of the Office programs have been set to Run from Network or Run from CD.

-or-


 * The following options in Office Setup have been set to Run from Network or Run from CD:


 * Microsoft Office
 * Microsoft Outlook for Windows



WORKAROUND
To work around this issue, use one of the following methods appropriate to your situation.

Method 1: If You Are Running Office from a Network Server
If you are running Office from a network server, you must use the Office 2000 SR-1 Administrator Update to update your administrative installation point. For additional information about how to download and install the Office 2000 SR-1 Administrator Update, click the article number below to view the article in the Microsoft Knowledge Base:

257983 OFF2000: How to Obtain SR-1 for Administrative Installations

Method 2: If You Are Running Office from the Office CD
If you are running Office from the Office CD, you must use a CD that contains a complete version of Microsoft Office 2000 SR-1 to update your Office installation. For additional information about how to obtain the complete version of Office 2000 SR-1, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 SR-1

Additional query words: OFF2000

Keywords: kbprb KB256866

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