Microsoft KB Archive/160034

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Modem Disconnected Before PC Card Modem Detects Dial Tone

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Q160034

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The information in this article applies to:


 * Microsoft Windows 95 OEM Service Release, versions 2, 2.1

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When you attempt to dial out using a PC Card modem, the communications program may display a Disconnected status before the modem detects a dial tone.

CAUSE
The Disconnected status may be the result of a timing issue when the modem is being powered up.

RESOLUTION
To work around this problem, disable the PC Card modem power management feature with the following steps:


 * 1) In Control Panel, double-click Power.
 * 2) Click the PC Card Modems tab.
 * 3) Click the "Turn off PC Card modems when not in use" check box to clear it.
 * 4) Click OK, and then restart your computer.

Additional query words: 95

Keywords : osr2 win95

Issue type :

Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210