Microsoft KB Archive/225071

= Mac Bookshelf 98: QuickShelf: Long Delay Finding Definition for a Word on the Desktop =

Article ID: 225071

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Bookshelf 98 for Macintosh

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This article was previously published under Q225071



SYMPTOMS
When you use QuickShelf 98 to look up the definition for a word you select on the desktop, you may experience a long delay before QuickShelf displays the definition for the word.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You are using QuickShelf 98 on a Macintosh computer running Mac OS System 8.0 or later.


 * The version of QuickShelf installed on your computer is not fully compatible with Mac OS System 8.0 or later.



RESOLUTION
To resolve this problem, download and install the new QuickShelf control panel from the Microsoft Download Center.

The following file is available for download from the Microsoft Download Center:

Bs_qs.bin

Release Date: Apr-16-1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



MORE INFORMATION
To install the new QuickShelf control panel, follow these steps:


 * 1) On the desktop, double-click your hard disk.
 * 2) Open the folder to which you downloaded the Bs_qs.bin file.
 * 3) Drag the QuickShelf file and drop it on the System Folder in the hard disk window.
 * 4) Click Yes, and then click Yes again.

Additional query words: multi multi-media media mm bs98 macmm

Keywords: kbfix kbenv kbfile kbprb kbfaq KB225071

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