Microsoft KB Archive/223435

= Err Msg: Error Code -2146893811 0x8009000D "Key Does Not Exist" =

Article ID: 223435

Article Last Modified on 10/10/2003

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q223435



SYMPTOMS
An active messaging script fails when you schedule it through Scheduled Tasks if no user is logged onto the computer; however, the same script will work if someone is logged onto the computer. More generally, all of the Internet Information Server administrative scripts fail when no one is logged onto the computer. The following error message occurs:

Error code -2146893811 0x8009000D "Key does not exist"



CAUSE
Because no user is logged onto the computer, it is impossible to open a security profile.



WORKAROUND
Lock the workstation instead of logging off the user.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed that this is a problem in Internet Information Server 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 6.

Additional query words: Metabase GetObject

Keywords: kbbug kbfix kbqfe KB223435

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