Microsoft KB Archive/277191

= PRB: Cannot Open Completed Reports and Buttons on Existing Reports Are Unavailable =

Article ID: 277191

Article Last Modified on 10/22/2003

-

APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

-



This article was previously published under Q277191



SYMPTOMS
After you open a high number of static reports in the Commerce Server 2000 Business Desk, additional reports do not open and buttons on existing reports are unavailable (grayed).



CAUSE
The problem occurs when Microsoft Internet Explorer runs out of memory.



RESOLUTION
To resolve this problem, close some reports to free up memory so that additional reports can be opened.



Steps to Reproduce the Problem

 * 1) Run 20 static reports.
 * 2) Open the CompletedReports module.
 * 3) Individually select all 20 reports.
 * 4) Click Run.
 * 5) Wait until all 20 reports are displayed, and then click Run again.
 * 6) If all 40 reports display, try to click the Run button again.
 * 7) If all 40 reports do not display, check the Button state for the CompletedReports module.

Additional query words: BizDesk

Keywords: kbprb kbpending KB277191

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.