Microsoft KB Archive/108447

LPT Port Problems Printing on a PS/1 or PS/2

PSS ID Number: Q108447 Article last modified on 04-28-1998

1.00

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Windows Printing System version 1.0 Microsoft Windows operating system versions 3.1, 3.11 == Microsoft Windows for Workgroups versions 3.1, 3.11 == 

= SYMPTOMS =

When you install the Windows Printing System (WPS) on an IBM PS/1 or PS/2 machine, the following problems may occur:

  The machine may appear to hang while the error “Searching for Local Printers” appears, or you may receive an error message saying that the “Installation Program could not find a local printer to automatically install.” -or-   When you print to the IBM PS/1 or PS/2 using the WPS, the print job appears in Print Manager for a short time and then disappears. Printing never occurs. 

= CAUSE =

IBM PS/1 and PS/2 machines have the ability to automatically turn the parallel port on and off without warning. This switching interferes with WPS operability.

= WORKAROUND =

To work around this problem, you must set the Arbitration Level setting to [disabled]. To do this, call IBM Technical Support at (800) 772-2227 for assistance.

= MORE INFORMATION =

PS/1 and PS/2 computers are manufactured IBM, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: wps 3.10 3.11 1.00 WFW WFWG WPS Model Hewlett Packard Install Installing hp ====================================================================== Keywords : kbprint Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.