Microsoft KB Archive/296511

= The &quot;Send Instant Message&quot; command on the Online tab does not work in Outlook Express =

Article ID: 296511

Article Last Modified on 1/31/2007

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APPLIES TO

 Microsoft Outlook Express 6.0 Microsoft Outlook Express 6.0, when used with:  Microsoft Windows Millennium Edition

 

 

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This article was previously published under Q296511

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For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

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SYMPTOMS
When you click Send Instant Message on the Online tab of a contact's properties in the Outlook Express 6 Address Book, nothing happens.

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WORKAROUND
To work around this behavior, quit and then restart Outlook Express, and try the instant message feature again.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: oe

Keywords: kbbug kbnofix kbnetwork kbui KB296511

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