Microsoft KB Archive/929756

= The DoSnapshotSet method may stop responding in the Exchange store, and a backup application stops responding on an Exchange 2007 server =

Article ID: 929756

Article Last Modified on 11/19/2007

-

APPLIES TO


 * Microsoft Exchange Server 2007 Enterprise Edition
 * Microsoft Exchange Server 2007 Standard Edition

-



SYMPTOMS
On a server that is running Microsoft Exchange Server 2007, you use a backup application that calls the DoSnapshotSet method. However, the call may stop responding (hang) in the Exchange store because of an intermittent disk error. Then, when you try to use the backup application to call the AbortBackup method, the backup application stops responding.



Service pack information
This problem was first corrected in Exchange 2007 Service Pack 1.

Update information
Download and install Update Rollup 1 for Exchange Server 2007.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

930809 Description of Update Rollup 1 for Exchange Server 2007



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Exchange 2007 Service Pack 1.

Keywords: kbtshoot kbprb kbexpertiseinter KB929756

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.