Microsoft KB Archive/64211

Margins on Screen Look Fine, But Not Aligned in Printout

PSS ID Number: Q64211 Article last modified on 03-07-1997

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========================================================= 4.00 5.00 5.10 MACINTOSH kbusage buglist5.10 fixlist6.00

= SYMPTOMS =

The printed copy of your Word document contains margins that are not properly aligned. Even when the margins are displayed properly on screen and in the Document dialog box.

= CAUSE =

This problem may be due to a previously defined custom page size.

= RESOLUTION =

To correct this problem:


 * 1) From the Chooser, select a printer driver that is different from the one you have selected.
 * 2) From the File menu, choose Page Setup and choose the OK button.
 * 3) Return to the Chooser and select the desired printer driver.
 * 4) From the File menu, choose Page Setup and choose the OK button.

The margins should now be correctly aligned when you view them in print preview and when they are printed.

= STATUS =

Microsoft has confirmed this to be a problem in Word for the Macintosh versions 4.0, 5.0, and 5.1. This problem was corrected in Word for the Macintosh version 6.0.

= MORE INFORMATION =

This problem seems to be related to a previously defined custom page size that is retained in the file’s code.

KBCategory: kbusage buglist5.10 fixlist6.00 KBSubcategory: Additional reference words: 4.00 5.00 5.10 macword macword5 ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.