Microsoft KB Archive/89737

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Error Messages When Canon LBP-4 Set to Emulate Diablo

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Q89737

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
According to Canon technical support, the Canon LBP-4 laser printer may not print reliably in Microsoft Windows when set to emulate a Diablo printer.

By default, the Canon LBP-4 is set to emulate a Diablo printer. If you are using the Windows Canon LBP-4 printer driver and the printer is emulating the Diablo, the following error may be displayed on the printers LCD screen while printing:

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RESOLUTION
According to Canon technical support, the Canon LBP-4 must be in ISO mode to be compatible with the Windows printer driver. They provide the following steps to set the printer to ISO emulation mode.

Steps to Set the Canon LBP-4 to ISO Mode
Perform these steps on the printers control panel:


 * 1) Take the printer offline.
 * 2) Press the MENU key until the display reads &quot;COMMAND INITIAL.&quot;
 * 3) Press ENTER twice.
 * 4) Press MENU until the display reads &quot;ISO.&quot;
 * 5) Press ENTER.
 * 6) Press ERROR SKIP.
 * 7) Press MENU until the display reads &quot;SAVE NVRAM LOAD.&quot;
 * 8) Press ENTER.
 * 9) Press ERROR SKIP.
 * 10) Hold down ENTER until the display reads &quot;03 RESET.&quot;

MORE INFORMATION
For more information on the above steps, or the Canon LBP-4 printer, please contact Canon technical support.

The Canon LBP-4 is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 Cannon win31 LBP4 LBP 4 3.11

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311