Microsoft KB Archive/242277

= Error Message: The Disk Was Not Found. Please Insert the Disk =

Article ID: 242277

Article Last Modified on 11/12/1999

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q242277



SYMPTOMS
When you run the Setup Computer Wizard (SCW) in Small Business Server 4.5 and you are prompted for a Setup Disk, you may receive the following error messages after you insert a disk into the floppy drive:

The disk was not found. Please insert the disk.

or

The disk is damaged. Please insert another disk.



CAUSE
This issue can occur if the disk you insert is not formatted.



RESOLUTION
To resolve this issue, format the disk before you insert it into the floppy drive.



MORE INFORMATION
If the disk is already formatted, SCW reformats and deletes all data on the disk.

Additional query words: smallbiz

Keywords: kberrmsg kbprb KB242277

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