Microsoft KB Archive/914066

= FIX: A time-out may occur when you run the CreateBusinessUser procedure in Microsoft Provisioning System 2.0 =

Article ID: 914066

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Provisioning System
 * Microsoft Solution Offering - Hosting Messaging and Collaboration Solution

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SYMPTOMS
Consider the following scenario. You run the CreateBusinessUser procedure to create users in the Microsoft Provisioning System (MPS) 2.0 as part of Microsoft Solution Offering – Hosting Messaging and Collaboration (HMC) 3.0 Solution. In this scenario, a time-out may occur, and the CreateBusinessUser procedure may not run successfully. Typically, you experience this problem on large systems that have hundreds of thousands of users spread out over many Microsoft Exchange stores.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: hmc mps performance

Keywords: kbhotfixserver kbqfe kbpubtypekc KB914066

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