Microsoft KB Archive/234291

= XFOR: Canceling Notes/SNADS/PROFS/GroupWise Setup Results in Broken Connector =

Article ID: 234291

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q234291





SYMPTOMS
If you cancel the Setup program for the Microsoft Exchange Connector for GroupWise, Lotus Notes, SNADS, or PROFS before it has completed the installation, the only option is to uninstall the connector before reinstalling it again.



CAUSE
The Setup program may fail to overwrite a locked file or encounter other problems during Setup. In most cases, the Setup program will already have copied all the files over to the Exchconn directory before Setup is cancelled.



WORKAROUND
Run the Setup program again and uninstall the connector. Then run the Setup program to reinstall the connector.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.



MORE INFORMATION
If the Setup program does encounter a locked file problem, please refer to the following article in the Microsoft Knowledge Base:

234293 Setup Problems Encountered while Upgrading/Reinstalling GW/Notes/SNADS/PROFS Connectors

Keywords: kbprb KB234291

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