Microsoft KB Archive/232553

= Money 99 (Canada): Hangs When You Click Controls on Decision Centre Screen =

Article ID: 232553

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Money 99 Standard Edition

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This article was previously published under Q232553



SYMPTOMS
When you use the Canadian version of Money 99, your computer may stop responding (hang) when you click any of the options on the Decision Centre screen.



CAUSE
This behavior can occur if Microsoft Internet Explorer 5 is installed on your computer.



RESOLUTION
To resolve this issue, download and install the Money 99 update for Internet Explorer 5.

NOTE: This update applies only to the Canadian version of Money 99.

To do this:


 * 1) On the Money navigation bar, click Money Home.
 * 2) On the Money home screen, click the Update Internet Information link.
 * 3) When the installation process is finished, quit and restart Money.

Additional query words: toy ie5 freeze lock crash

Keywords: kbenv kbmoneyguide kbmoneyweb kbprb KB232553

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