Microsoft KB Archive/269937

= WD2001: Word Stops Responding When You Click AutoText =

Article ID: 269937

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Word 2001 for Mac

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This article was previously published under Q269937



SYMPTOMS
When you click Autotext on the Insert menu after booting the computer from a System CD-ROM, Microsoft Word 2001 for the Mac may stop responding (hang).



CAUSE
This behavior can occur when the computer has been booted from a locked (non-writable) startup disk, such as a CD-ROM.



RESOLUTION
To resolve this issue, boot the computer from an internal hard disk.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You can use a CD-ROM that has a System folder on it to start a Macintosh computer by holding down the C key during startup. Booting the computer from a System CD-ROM is a troubleshooting step, which should be used only to troubleshoot the computer for an operating-system issue.

Additional query words: off2001kb mac macword WD2001KB launch boot start hang crash quit hung broke return auto autocomplete text

Keywords: kbbug kbpending KB269937

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