Microsoft KB Archive/303023

= OFFPP: Error Message When You Start Office Personal Portfolio: WKPPE Caused an Invalid Page Fault in Module GDIPLUS.DLL =

Article ID: 303023

Article Last Modified on 7/7/2001

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APPLIES TO


 * Microsoft Office Personal Portfolio 2002

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This article was previously published under Q303023



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you attempt to start Microsoft Office Personal Portfolio, you may receive the following error message:

WKPPE caused an invalid page fault in module GDIPLUS.DLL



CAUSE
This behavior can occur if your computer's video driver needs to be updated.



RESOLUTION
To resolve this issue, download and install the newest version of the appropriate video driver for your computer's display adapter. Be sure to follow the vendor's directions for updating, to ensure that the video driver is correctly updated.

After you verify that the video driver is updated, reinstall Microsoft Office Personal Portfolio by using the following method for your computer's operating system.

Microsoft Windows 98, Microsoft Windows 95, Microsoft Windows Millennium Edition (Me), and Microsoft Windows NT 4.0:

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and then click the Install/Uninstall tab.
 * 3) Click Microsoft Office Personal Portfolio, and then click Add/Remove.
 * 4) Click Next twice.
 * 5) Click Reinstall and then click Next.

Microsoft Windows 2000:

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs, and then click Microsoft Office Personal Portfolio in the Currently installed programs list.
 * 3) Click Change and then click Next.
 * 4) Click Reinstall and then click Next.

Additional query words: prb mopp ipf gpf display card

Keywords: kberrmsg kbprb KB303023

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