Microsoft KB Archive/262633

= OFF2000: Templates Do Not Appear in New Dialog Box =

Article ID: 262633

Article Last Modified on 9/26/2005

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q262633



SYMPTOMS
When you try to create a new document, you may be unable to view all templates from the New dialog box (on the File menu) if the following conditions are true:
 * The templates exist in subdirectories under the main template directory.
 * The Default Workgroup Template directory resides on a Novell server.
 * Your computer is running the Microsoft NDS (NetWare Directory Services) client.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 2.

Additional query words: QFE OFF2000

Keywords: kbbug kbfix kboffice2000sp2fix kbqfe kbhotfixserver KB262633

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