Microsoft KB Archive/236116

= Error Messages After Internet Explorer Dials Automatically =

Article ID: 236116

Article Last Modified on 2/23/2004

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Windows NT 4.0 Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 6

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This article was previously published under Q236116



SYMPTOMS
After you use Internet Explorer to dial automatically to connect to your Internet service provider (ISP) using a modem or other dial-up connection and try to view Internet sites, you may not be able to find sites. Instead, you may receive one of the following error messages:  

The page cannot be displayed

Cannot find server or DNS error





CAUSE
This problem can occur if Windows NT 4.0 Service Pack 5 or Service Pack 6 is installed on your computer.



RESOLUTION
To work around this problem, connect to your ISP first, and then start Internet Explorer, or quit and then restart Internet Explorer.



STATUS
Microsoft has confirmed this to be a problem in Windows NT 4.0.

Additional query words: autodial ras

Keywords: kberrmsg kbdialup kbenv kbui kbprb KB236116

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