Microsoft KB Archive/912690

= FIX: The campaign CacheManager object loads slowly if a Commerce Server 2000 Web site contains many ads or discounts =

Article ID: 912690

Article Last Modified on 7/26/2006

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APPLIES TO


 * Microsoft Commerce Server 2000 Service Pack 3

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SYMPTOMS
If a Microsoft Commerce Server 2000 Web site contains many ads or discounts, you may notice that the campaign CacheManager object loads slowly when the first client visits the Web site.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about this problem in Microsoft Commerce Server 2002, click the following article number to view the article in the Microsoft Knowledge Base:

835147 FIX: Users experience slow load times when your Commerce Server Web site has many ads or discounts

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbcommserv2000sp3fix kbfix kbbug kbpubtypekc KB912690

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