Microsoft KB Archive/238334

= OL98: ErrMsg: Blue Screen "Error Reading Disk in Drive A:" =

Article ID: 238334

Article Last Modified on 7/31/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q238334



SYMPTOMS
When you close Outlook, you may receive the following blue screen error message:

Error Reading Disk in Drive A:

Please Insert Disk

With Serial Number in Drive A:

Press ENTER for OK or ESC to Cancel: OK



CAUSE
You exported a Personal Folders (PST) file to to a disk in drive A and removed the disk before closing Outlook.



RESOLUTION
Reinsert the disk in drive A and press ENTER or press ESC.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This is not a fatal error message. Reinserting the disk and pressing ENTER closes Outlook successfully. Pressing ESC without reinserting the diskette produces the following message:

Unable to write to disk in drive A:

Data or files may be lost.

Press any key to continue

Pressing any key repeats this message a time or two and then successfully close Outlook. No data is lost.

Additional query words: 98

Keywords: kbbug kbpending KB238334

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