Microsoft KB Archive/216455

= Error Message When Opening Files on Intranet Shares =

Article ID: 216455

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 3.02

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This article was previously published under Q216455



SYMPTOMS
Attempting to open a document on an intranet Web site, you may receive the following error message:

Internet Explorer 5
The page cannot be displayed. Cannot find server or DNS Error.

Internet Explorer 4
Internet Explorer cannot open the Internet Site \\ \

Internet Explorer 3.02
Cannot find ' from '. Make sure the path or Internet address is correct.

Access is denied.

If you right-click the same link and then click "Open in New Window" you may receive the following message in a new window:

Navigation Cancelled



CAUSE
This behavior can occur if you do not have at least Read permission to the network share on which the document you want to open is located.



RESOLUTION
To resolve this issue, contact the share's administrator to request the proper permissions.

Keywords: kberrmsg kbprb KB216455

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