Microsoft KB Archive/292805

= &quot;Error 500 Internal Server Error&quot; Message May Be Displayed When You Use Nokia 7110 or EZOS WAP Browser =

Article ID: 292805

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

-



This article was previously published under Q292805



SYMPTOMS
When you view a folder list of a Microsoft Exchange Server 5.5 mailbox by using Outlook Mobile Access (a program that is included with Mobile Information Server) with either a Nokia 7110 or EZOS Wireless Application Protocol (WAP) browser, you may receive the following error message:

Error 500 - Internal Server Error



CAUSE
This problem can occur if you have used folder names that are made up of accented and/or extended characters. The Unicode Transmission Format 8 protocol (UTF-8) encoding for these folder names exceeds the maximum length that can be assembled and received by the preceding WAP browsers.



WORKAROUND
To work around this problem, use folder names that have fewer extended characters, or use folder names that do not contain any extended characters.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mis oma exch2kp2w

Keywords: kbbug kberrmsg kbnofix KB292805

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.