Microsoft KB Archive/828014

= PPTX for Mac: PowerPoint Stops Responding When You Open a PowerPoint 2002 for Windows File =

Article ID: 828014

Article Last Modified on 9/9/2003

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APPLIES TO


 * Microsoft PowerPoint X for Mac

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SYMPTOMS
When you open a Microsoft PowerPoint 2002 for Windows presentation in PowerPoint X for Mac, PowerPoint X stops responding and abruptly quits.



CAUSE
This problem occurs if the PowerPoint 2002 presentation contains unresolved OLE links to external documents, such as a Microsoft Excel 2002 workbook. PowerPoint X does not support the use of OLE links to external documents, only hyperlinks.



RESOLUTION
This problem has been fixed in the Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update). To obtain the Microsoft Office v. X 10.1.4 Update, visit the following Microsoft Web site:

http://www.microsoft.com/mac/downloads.aspx?pid=downloa&location=/mac/DOWNLOAD/OFFICEX/exchangeupdate.xml&secid=5&ssid=14&flgnosysreq=True



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MACOFFX Crash hang

Keywords: kbbug kbfix kbqfe KB828014

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