Microsoft KB Archive/276526

= XADM: Unable to Add or Remove E-mail Addresses on Recipient Policies =

Article ID: 276526

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q276526





SYMPTOMS
When you attempt to add another e-mail address to or remove an existing e-mail address from an existing recipient policy, the New and Remove buttons may be unavailable (dimmed), which prevents you from adding or removing e-mail addresses.



WORKAROUND
The New and Remove buttons on the E-Mail Addresses tab are not available the first time that you gain access to this tab. To work around this issue, you must first click another tab (such as the Details tab), and then return to the E-mail Addresses tab to make these buttons available.

Note This issue can also occur after an Exchange organization has been switched to native mode. In this situation, select the recipient policy that needs to be edited, and then change the priority to a value by using the Move Down button. This action makes the buttons available in this situation.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.



MORE INFORMATION
This issue only affects recipient policies that are imported from a Microsoft Exchange Server version 5.5 organization. Any new recipient policies that you define by using Exchange System Manager do not exhibit this behavior.

Additional query words: x2kmrp mmc admin policy proxy secondary

Keywords: kbbug kbfix KB276526

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