Microsoft KB Archive/257213

= OL98: How to Read Japanese and Chinese E-mail Messages =

Article ID: 257213

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q257213



SUMMARY
Outlook 98 does not support Japanese or Chinese character sets. To read Japanese or Chinese e-mail messages, Outlook 98 uses the International Language Support feature in versions of Internet Explorer later than Internet Explorer 4.01.



How to Install the International Language Support Files
To install and enable the International Language Support files for Internet Explorer:  Connect to the Internet. Click Start, and then click Windows Update.

-or-

Go to the following Web page:

http://windowsupdate.microsoft.com

 Click the Product Updates link. If you are prompted to install the Microsoft System Information component, click Yes. In the Internet Explorer Components list, click the Japanese Language Support component, or click both Chinese Language Support components. After you click the components that you want, click Download, and then click Start Download.</ol>

The International Language Support files are downloaded and are installed automatically. You must restart your computer for the changes to take effect.

Internet Explorer 4.01

 * 1) Start Internet Explorer.
 * 2) On the View menu, click Internet Options.
 * 3) On the General tab, click Languages.
 * 4) In the Language Preference dialog box, click Add.
 * 5) Click the language that you want, and then click OK.

NOTE: Five different encoding methods are used to process Chinese characters. You must choose the appropriate encoding method for your situation. If you are not sure which method to use, you can click all five methods because Internet Explorer automatically chooses the appropriate version from the message. Three different encoding methods are used to process Japanese characters. All three encoding methods are processed automatically.
 * 1) In the Language Preference dialog box, click OK.
 * 2) In the Internet Options dialog box, click OK.

Internet Explorer 5

 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) On the General tab, click Languages.
 * 4) In the Language Preference dialog box, click Add.
 * 5) Click the language that you want, and then click OK.

NOTE: Five different encoding methods are used to process Chinese characters. You must choose the appropriate encoding method for your situation. If you are not sure which method to use, you can click all five methods because Internet Explorer automatically chooses the appropriate version from the message. Three different encoding methods are used to process Japanese characters. All three encoding methods are processed automatically.
 * 1) In the Language Preference dialog box, click OK.
 * 2) In the Internet Options dialog box, click OK.

To test the International Language Support feature, go to one of the following Web sites:

Japanese: http://www.microsoft.com/Japan

Chinese: http://www.microsoft.com/China

Internet Explorer 4.01
Right-click the Hypertext Markup Language (HTML) page, and then click Language. Click the language in which you want to view the Web page.

Internet Explorer 5
Right-click the HTML page, point to Encoding, and then click More. Click the language in which you want to view the Web page.

How to Enable Japanese or Chinese in Outlook 98
To read Japanese or Chinese in Outlook 98, the e-mail message sender must send the e-mail message in HTML. When you open the message, the Japanese or Chinese language support files from Internet Explorer can translate the e-mail message into the language that you want.

Additional query words: OL98

Keywords: kbhowto KB257213

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.