Microsoft KB Archive/303753

= Microsoft Server ActiveSync Performance Counters Are Available Only After First Request =

Article ID: 303753

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q303753



SYMPTOMS
When you view the performance counters on a Mobile Information Server computer, the performance monitor counters are only available after the first request to the server:
 * The browse counters are only available after a mobile device attempts to browse the computer.
 * The synchronization counters are only available after a mobile device attempts to synchronize with the server.
 * The push counters are only available available after a push message is sent through the server.



CAUSE
The Microsoft Server Activesync performance object and the related performance monitor counters will be displayed only after the initial synchronization. This is because the dynamic link library (DLL) has to be loaded for the counters to show, and the DLL is loaded during the initial synchronization.



WORKAROUND
To work around this behavior, use a client mobile device to make the appropriate request to the server:
 * To make the browse counters available, use a client mobile device to browse the server.
 * To make the synchronization counters available, use a client mobile device to synchronize with the server.
 * To make the push counters available, use a client mobile device to send a push message through the server.

Keywords: kbprb KB303753

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