Microsoft KB Archive/270158

= Site Server Geography Report Does Not Work Correctly =

Article ID: 270158

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q270158



SYMPTOMS
The Site Server Geography report returns few results even though the imported usage logs contain many visits from different geographic locations.



CAUSE
Site Server Usage Import does not update the Zip Code information of each domain when performing the Whois query. Site Server Report Writer depends on the correct Zip Code information of each domain to generate the Geography reports.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time     Version     Size    File name     Platform -  8/15/2000 12:40PM  7.00.1314   2.33MB  Uimport.exe   Intel 8/15/2000 12:40PM 7.00.1314   2.88MB  Uimport.exe   Alpha



STATUS
Microsoft has confirmed that this is a problem in Site Server 3.0.

Additional query words: geography report

Keywords: kbbug kbfix kbqfe kbhotfixserver KB270158

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