Microsoft KB Archive/942725

= Audio quality issues occur if you select different devices for the speaker and for the microphone in Office Communicator 2007 or in the Office Live Meeting 2007 console =

Article ID: 942725

Article Last Modified on 10/8/2007

-

APPLIES TO


 * Microsoft Office Communicator 2007
 * Microsoft Office Live Meeting 2007

-



SYMPTOMS
If you select different devices for the speaker and for the microphone in Microsoft Office Communicator 2007 or in the Microsoft Office Live Meeting 2007 console, audio quality issues occur. For example, echoes occur in a call.



WORKAROUND
To work around this issue, select the same device for the speaker and for the microphone. To select the same device, follow the applicable steps.

Office Communicator 2007

 * 1) In Office Communicator 2007, click the Menu button in the title bar, point to Tools, and then click Set Up Audio and Video.
 * 2) In the Set Up Audio and Video wizard, click to select the Custom option, select a device in the Speaker list, and then select the same device in the Microphone list.
 * 3) Click Finish.

Office Live Meeting 2007

 * 1) In the Office Live Meeting 2007 console, click Voice & Video, click More, click Options, and then click Audio/Video Tuning Wizard.
 * 2) In the Set Up Audio and Video wizard, click to select the Custom option, select a device in the Speaker list, and then select the same device in the Microphone list.
 * 3) Click Finish.

Note If you cannot select the same device for the speaker and for the microphone, reduce the volume on the speaker device and the volume on the microphone device to minimize echoes.

Keywords: kbtshoot kbexpertisebeginner kbprb KB942725

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.