Microsoft KB Archive/123608

= Olicom NIC Driver Does Not Install Correctly =

Article ID: 123608

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q123608



SYMPTOMS
During the installation of the Olicom 16/4 network interface card (NIC), not all the files are copied over and the following error message appears::

Setup is unable to obtain network adapter information from the associated DLL files. Operation cannot continue.

If you choose to continue it appears as though the installation completes, but the NIC never binds and the network services do not start. The error message reappears if you attempt to view the configuration of the NIC driver.



CAUSE
The Olicom 16/4 NIC requires a driver located in the DRVLIB subdirectory of the Windows NT CD. The full path is DRVLIB\NETCARD\X86\OCTK16. The OLINCDET.DLL file is not copied over during installation. Without this file the adapter information cannot be detected.



WORKAROUND
  Copy the following files into the SYSTEM32 directory:

     OTCK16.DLL OTCK16.SYS OTCK16.HLP OEMSETUP.INF OLINCDET.DLL OCTKSTAT.EXE

NOTE: A copy error will occur on the files, as the source and destination are the same, just ignore these errors.  Specify SYSTEM32 as the location of the OEMSETUP.INF file.

The NIC will now install and properly bind.

Additional query words: prodnt

Keywords: KB123608

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