Microsoft KB Archive/247925

= InstallShield Stops Responding When You Try to Install 32-Bit Programs =

Article ID: 247925

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q247925



SYMPTOMS
When you try to install 32-bit programs using InstallShield (Setup.exe), InstallShield may stop responding (hang).



CAUSE
This behavior can occur when the Microsoft Windows NT 4.0 virtual DOS machine (VDM) files are corrupted.



RESOLUTION
To resolve this behavior, rename the following files by using the .old file name extension at a command prompt, expand the original files from your Windows NT 4.0 CD-ROM, and then reapply the latest Windows NT 4.0 service pack:

Additional query words: ntvdm sbs

Keywords: kbprb KB247925

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