Microsoft KB Archive/68656

IBM 4019 Laserprinter Not Printing PostScript Fonts Correctly

PSS ID Number: Q68656 Article last modified on 06-12-1996

2.00

MS-DOS

= SUMMARY =

If the POSTSCRP.INI file becomes altered in the IBM 4019 Laserprinter’s memory, it will not print its fonts correctly. A symptom of an altered POSTSCRP.INI file is that the chosen font prints as Courier. Exiting Works and turning off the printer does not clear the memory completely and the fonts will not appear.

To make the fonts appear, the printer must be set back to factory defaults and then reset to PostScript mode. The following steps describe this procedure:


 * 1) From the File menu, choose Exit Works.
 * 2) Turn the printer off. Remove the additional font cartridge (if one is present).
 * 3) Simultaneously press and hold the Start/Stop and Print/Check buttons (at the far left of the printer control panel) and turn the printer on.
 * 4) After the printer finishes its system check and the status window shows no numbers, turn the printer off.
 * 5) Replace the additional font cartridge.
 * 6) Simultaneously press and hold the Paper and Font buttons, then turn the printer on.
 * 7) Allow the printer to complete its system check and print out the PostScript option test page.
 * 8) Start Works and print the fonts.

KBCategory: kbprint KBSubcategory: dworkskb Additional reference words:

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================================================================ Copyright Microsoft Corporation 1996.