Microsoft KB Archive/817449

= Traditional Chinese Text Does Not Appear Correctly in Outlook Express =

Article ID: 817449

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Outlook Express 6.0
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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SYMPTOMS
When use Microsoft Outlook Express to view an e-mail message, Traditional Chinese text does not appear correctly.

If you set the Microsoft Windows Server 2003 regional options format to Chinese (Taiwan), you can read the text of the e-mail message, but the view is not correctly formatted as HTTP. Frames, tabs, and spaces do not appear correctly.



CAUSE
This issue occurs if both the following are true:
 * You install files for East Asian languages in Windows.

Note: To install files for East Asian languages, click the Languages tab in the Regional and Language Options dialog box, and then click to select the Install files for East Asian languages check box).

-and-
 * You view an HTML-formatted message that contains Traditional Chinese text.



WORKAROUND
To work around this issue, turn off the option to read messages in plain text in Outlook Express. To do this, follow these steps:
 * 1) Start Outlook Express.
 * 2) On the Tools menu, click Options.
 * 3) Click the Read tab, and then click to clear the Read all messages in plain text check box.
 * 4) Click Apply, and then click OK.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbpending kbbug KB817449

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