Microsoft KB Archive/283827

= OLEXP: Error Message: A Filtering Error Has Occurred -199 =

Article ID: 283827

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook Express 4.5 for Macintosh
 * Microsoft Outlook Express 4.0 for Macintosh

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This article was previously published under Q283827



For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you open Outlook Express 4.5 for Macintosh, or you attempt to send or receive mail, you may receive the following error message:

A filtering error has occurred -199.



CAUSE
This error can occur if a file is trapped in the Outlook Express cache.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Outlook Express 4.5 Macintosh Edition.
 * 2) On the Tools menu, click Empty Cache.
 * 3) Click Empty entire cache.

You can also resolve this issue by upgrading to Outlook Express 5.02.

If you are unable to open Outlook Express, use the following steps:
 * 1) Locate and open the Otlook Express User(s) folder (usually found where the application program is located).
 * 2) Open the identity folder from within the Outlook Express User(s) folder.
 * 3) Drag the cache folder out to the Desktop.
 * 4) Close all folders.
 * 5) Start Outlook Express.

Additional query words: olexp mac filter filtering

Keywords: kberrmsg kbprb KB283827

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