Microsoft KB Archive/249238

= Hot keys do not function on a Windows 2000-based computer =

Article ID: 249238

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft Comfort Curve Keyboard 2000
 * Microsoft Digital Media Pro Keyboard
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.2
 * Microsoft IntelliType Pro 5.1
 * Microsoft IntelliType Pro 2.2
 * Microsoft Internet Keyboard
 * Microsoft Internet Keyboard Pro
 * Microsoft MultiMedia Keyboard
 * Microsoft Natural Ergonomic Keyboard 4000
 * Microsoft Natural Keyboard Pro
 * Microsoft Natural MultiMedia Keyboard
 * Microsoft Wireless Laser Desktop 6000
 * Microsoft Wireless Laser Desktop 6000 v2.0
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop 4000
 * Microsoft Wireless Optical Desktop Elite
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Desktop 2.0
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Desktop 3.0
 * Microsoft Wireless Optical Desktop 5000
 * Microsoft Natural Ergonomic Desktop 7000
 * Microsoft Wireless Optical Desktop 3000

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This article was previously published under Q249238



SYMPTOMS
The hot keys on the Microsoft keyboards that are listed in the "Applies to" section may not function as expected or may not function at all.



CAUSE
This issue occurs if you connect the keyboard to a Microsoft Windows 2000-based computer, and the current version of the Microsoft IntelliPoint software has not been installed.



RESOLUTION
To resolve this issue, download and install the latest version of the Microsoft IntelliType Pro software. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx

Additional query words: 1.00 mnkpro intelli type hotkeys win2k MNK Pro

Keywords: kbbug kbhardware kbenv kbpending KB249238

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