Microsoft KB Archive/67801

Word 5.5: Setup Not Prompting for the Next Disk

PSS ID Number: Q67801 Article last modified on 11-02-1994

5.50

MS-DOS

= SUMMARY =

When you set up Microsoft Word for DOS version 5.5 from an external floppy drive that is mapped to a drive letter other than A or B, Setup does not prompt you to insert the appropriate disk.

Instead, the Word Setup program returns the following error message:

Setup cannot find WORD.EX$

This error occurs because the Setup program could not find the file that it needs to copy. Setup then prompts you to specify a new directory. Insert the next logical disk and continue with Setup to complete the process.

To get Setup to work properly with a floppy drive other than A or B, use the DOS Assign command to remap the drives.

For example, if the external floppy drive is normally assigned drive letter D, type “assign A=D” (without the quotation marks) at the MS-DOS prompt and press ENTER. If you run the Setup program from the drive A prompt, Setup correctly prompts for the appropriate disk. After you complete Setup, type “assign” (without the quotation marks) at the MS-DOS prompt to remap the drives back to what they were previously.

By design, Word Setup only detects A and B as floppy drives and C-Z as hard drives or network drives.

Reference(s):

“Running MS DOS,” Van Wolverton. Third Edition, pages 304, 367. Fourth Edition, pages 319, 419. Microsoft Press, 1988.

KBCategory: kbsetup kberrmsg KBSubcategory: Additional reference words: 5.50 ============================================================================= Copyright Microsoft Corporation 1994.