Microsoft KB Archive/166185

= Macintosh Chooser May Hang When Connecting to Windows NT =

Article ID: 166185

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q166185



SYMPTOMS
After you select a server and provide the appropriate user name and password, the Chooser dialog box may stop responding immediately after selecting a volume from the list. The system may be unresponsive and not allow you to switch to any currently open task or start any new tasks. This problem continues until the Chooser is forced to quit or the system is shut down and restarted.



CAUSE
This problem will occur when the Apple Menu Option in the Control Panel is set to "Remember recently used items" and you have just selected a volume. After finishing the connection request, the Macintosh client may send a request to the server asking it to enumerate any recently used directory information that has been saved. If the Windows NT Server responds with the message "Access Denied" (AFP error 0xFFFFEC78), the Macintosh client repeatedly loops, sending in the same request and thus causing the Chooser to stop responding. Canceling the Chooser may or may not correct the condition.



RESOLUTION
For Macintosh systems that exhibit the problem:
 * 1) On the Apple menu, click Control Panel, and then click on Apple Menu Options.
 * 2) Click to clear the Remember Recently Used Items check box.
 * 3) Shutdown and restart your Macintosh system.

After completing these steps, verify that the Macintosh is able to connect to any and all volumes that caused the Chooser to stop responding.



MORE INFORMATION
The Macintosh computer is manufactured by Apple Computer, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodnt sfm Services for Macintosh Chooser

Keywords: kbnetwork kbprb KB166185

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