Microsoft KB Archive/297282

= &quot;Error 80070057&quot; Occurs When You Try to Browse a Mailbox Using Outlook Mobile Access =

Article ID: 297282

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q297282





SYMPTOMS
When you try to browse your mailbox by using Outlook Mobile Access, the operation may fail, and you may receive the following error message on the wireless device:

An Unknown error occurred. OMA Control Module, 0x80070057; The parameter is incorrect.

In addition, the following event may be logged in the Application event log:

Event Type: Error

Event Source: Outlook Mobile Access

Event Category: None

Event ID: 1

Date: 2/25/2001

Time: 3:07:49 PM

User: N/A

Computer: MISSERVER

Description:

Internal Error in Module: MIS OMA: WML Rendering Module

Error Code: 80070057

Description: The parameter is incorrect.

User:

Host:

Path:

Query String:



CAUSE
This issue can occur in either of the following scenarios:
 * The mailbox does not exist; this behavior can occur if the mailbox has not been initialized when you log on to it by using Microsoft Outlook or Microsoft Outlook Web Access (OWA).

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 * Outlook Mobile Access cannot access the mailbox; this behavior can occur if the Exchange 2000 information store or database are inaccessible.



WORKAROUND
To work around this issue if you are an administrator, ensure that the Exchange 2000 mailbox is functioning properly. Verify that the user has an Exchange 2000 mailbox and that the mailbox can be accessed by using OWA when you use the user's wireless account credentials (if you are using a topology other than &quot;Integrated&quot;) or the Message Processor account credentials (if you are using the &quot;Access User&quot; topology).

If the mailbox has not been initialized, log on to the mailbox by using OWA. When you do so, the mailbox is initialized correctly, and an object is created in the Exchange 2000 information store. Outlook Mobile Access can now to retrieve the data successfully.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug KB297282

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