Microsoft KB Archive/827543

= The fast forward and rewind buttons may not work in Windows XP Media Center =

Article ID: 827543

Article Last Modified on 12/21/2006

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2004

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SYMPTOMS
When you play a movie in Microsoft Windows XP Media Center, the fast forward and rewind buttons may not work. For example, this problem may occur if you play a .wmv file.



CAUSE
This problem occurs if the movie is not indexed. Media Center can only fast-forward and rewind a movie that includes an index track. An index track lets programs such as Media Center find a specific point in the movie.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Technical support for Media Center
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation by using unique components such as specific device drivers and optional settings to maximize the performance of the hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/default.mspx

Additional query words: MCE MCE2004

Keywords: kbnofix kbbug KB827543

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