Microsoft KB Archive/168673

= Microsoft Knowledge Base =

Err Msg: A Required dll file, Ragui32.dll, Was Not Found
Last reviewed: October 7, 1997

Article ID: Q168673

The information in this article applies to:


 * The Microsoft Network version 1.2, 1.3, 2.0, 2.5

SYMPTOMS
When you try to play RealAudio files using Microsoft Internet Explorer version 3.x, you may receive the following error message:

A Required .dll file, Ragui32.dll, was not found.

CAUSE
This file is part of the RealAudio ActiveX components that are installed with Internet Explorer. The Ragui32.dll file may be damaged or missing.

RESOLUTION
To resolve this issue, remove and then reinstall Internet Explorer by following these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In the list of installed programs, click VRML Add-In 3.0, and then click Remove.
 * 4) In the list of installed programs, click Internet Explorer 3.x, and then click Remove.
 * 5) Reinstall Internet Explorer using the MSN CD-ROM.