Microsoft KB Archive/263119

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Access Violation in WinMgmt Service

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Q263119

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The information in this article applies to:


 * Windows Management Instrumentation, version 1.5, used with:
 * the operating system: Microsoft Windows 2000

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SYMPTOMS
In Windows 2000, the WinMgmt service may generate an access violation.

CAUSE
This problem occurs when a Windows Management Instrumentation (WMI) namespace is opened and closed at the same time on separate threads.

RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, please see the following article in the Microsoft Knowledge Base:

"Q260910 How to Obtain the Latest Windows 2000 Service Pack" The English version of this fix should have the following file attributes or later:

  Version        Size      File name      Platform 1.50.1085.19  643,140   Wbemcore.dll   Intel

Using the Hotfix Installer
NOTE: You can use this method only for Intel-based computers.


 * 1) Copy the hotfix program file (Q263119.exe) to a local folder on your computer or to a share on your network.
 * 2) Run the Q263119.exe file and follow the instructions.
 * 3) Reboot your computer.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

Additional query words:

Keywords : kbWin2000PreSP2Fix kbWin2000SP2Fix

Issue type : kbbug

Technology : kbWMISearch kbAudDeveloper