Microsoft KB Archive/240075

= USB Devices May Not Work in Windows 98 Second Edition =

Article ID: 240075

Article Last Modified on 5/7/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft SideWinder Strategic Commander

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This article was previously published under Q240075



SYMPTOMS
Universal Serial Bus (USB) devices that are connected to a Windows 98 Second Edition-based computer may not work if both of the following hardware components are installed on the computer:
 * An AMD processor (running at 350 MHz or faster)
 * A VIA Technologies USB controller



CAUSE
This problem occurs because there is a timing-specific problem in the Universal Host Controller driver (Uhcd.sys) that may prevent USB devices from being properly enumerated under specific timing conditions.



RESOLUTION
To resolve this problem, download and then run the appropriate file for your language version of Windows.

NOTE: This update only applies to Windows 98 Second Edition. For additional information about USB devices in Windows 98, click the article number below to view the article in the Microsoft Knowledge Base:

258773 How to Enable Universal Serial Bus (USB) Support

NOTE: For additional information about troubleshooting USB problems in Windows 98, Windows 98 Second Edition and Windows Millennium Edition (Me), click the article number below to view the article in the Microsoft Knowledge Base:

263218 General USB Troubleshooting in Windows 98/98 Second Edition/Me

The following files are available for download from the Microsoft Download Center:

English:

Download 240075up.exe now

Chinese (Traditional)

Download 240075tw.exe now

German:

Download 240075de.exe now

Spanish:

Download 240075es.exe now

French:

Download 240075fr.exe now

Italian:

Download 240075it.exe now

Japanese:

Download 240075ja.exe now

Portuguese:

Download 240075pt.exe now

Swedish:

Download 240075sv.exe now

Release Date: October 15, 1999

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

This fix should have the following file attributes or later: Date Time Version Size File name -- 08/20/99 1:14pm 4.10.2223 30,528 Uhcd.sys



STATUS
Microsoft has confirmed that this is a problem in Windows 98 Second Edition.

This problem was corrected in Windows Millennium Edition.



MORE INFORMATION
For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes

Additional query words: viatech detect

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbgraphxlinkcritical kbhardware KB240075

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