Microsoft KB Archive/201003

= RRAS Services Do Not Start Correctly with Kixtart =

Article ID: 201003

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 3
 * Microsoft Routing and Remote Access Service Update for Windows NT Server 4.0

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This article was previously published under Q201003



SYMPTOMS
When you restart a computer running Microsoft Windows NT Server 4.0 Service Pack 3 with Routing and Remote Access Service (RRAS), RRAS does not automatically start. Error messages 711 and 20054 are displayed in the event log, and you may see a screen that pertains to the Rasman.dll service.



CAUSE
This behavior may occur if you run Kixtart 3.40 from a logon script.



RESOLUTION
To resolve this problem, use Kixtart 3.48 or later. You can also manually start RRAS using the Services tool in Control Panel.



STATUS
Kixtart is aware of the problem, which occurs only in version 3.40.

Additional query words: kbDSupport

Keywords: kbprb KB201003

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