Microsoft KB Archive/224083

= Error Message: Event ID 7022: The Messenger Service Hung on Starting =

Article ID: 224083

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q224083



SYMPTOMS
When you start your computer, you may receive the following error message:

Service Control Manager indicates that at least one service or driver failed to start - check the Event Viewer for details.

When this occurs, the following entry may be logged in the System log in Event Viewer:

Event ID 7022

The Messenger service hung on starting.



CAUSE
This behavior can occur if a file that is associated with the NetBIOS interface is missing or has become corrupted.



RESOLUTION
To resolve this issue:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Networking.
 * 2) Click the Services tab.
 * 3) Uninstall the NetBIOS interface.
 * 4) Reboot your computer.
 * 5) Click Start, point to Settings, click Control Panel, and then double-click Networking.
 * 6) Install the NetBIOS interface.
 * 7) Restart your computer.
 * 8) Reapply your current service pack (if any).

Keywords: kbenv kberrmsg kbprb KB224083

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