Microsoft KB Archive/184640

= PUB: GP Fault in Ucs16.dll Printing to Canon Printer =

Article ID: 184640

Article Last Modified on 7/2/2007

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APPLIES TO


 * Microsoft Publisher 3.0 Standard Edition

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This article was previously published under Q184640



SYMPTOMS
When you attempt to print from Microsoft Publisher to a Canon printer you may receive the following error message:

Microsoft Publisher caused a General Protection Fault in module UCS16.DLL at 0001:0000A3CF.



CAUSE
Publisher is attempting to print using a legacy printer driver. Typically this problem occurs if the Canon printer driver is using the Usc16.dll and the Canbj31.drv file, which are Windows 3.1 driver files.



RESOLUTION
You can download and install the latest Windows 95 driver for your Canon printer from the following location on the Internet:

http://www.canon.com/

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: pub pub97 cannon printing driver publisher 3.0 4.0 pub4 pub3 mspub4 mspub3 pub95 errors invalid box dialog window screen printer buble jet bubblejet BJ- BJC- BJ BJC 5 10 10e 10ex 10sx 20 30 80 100 130 130e 200 200e 200ex 230 300 330 35v 50 70 150 210 240 250 600 600e 610 620 800 820 880 4000 4100

Keywords: kbgpf kbprb kbprint KB184640

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