Microsoft KB Archive/329119

= OL2000: Outlook Stops Responding When You Use the GetIDsFromName or the GetNamesFromIDs Calls with an IAttach Interface on a Secure E-mail Message =

Article ID: 329119

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Outlook 2000 Service Pack 3

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This article was previously published under Q329119





SYMPTOMS
If you use the GetIDsFromName or the GetNamesFromIDs calls with an IAttach interface on a secure e-mail message (either signed or encrypted), Outlook 2000 may stop responding.

This problem only happens with new e-mail messages.



CAUSE
This problem occurs because calls to GetIDsFromName or to GetNamesFromIDs are not designed to work in secure e-mail messages because named properties are lost during the Secure/Multipurpose Internet Mail Extension (S/MIME) conversion.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English language version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size       File name -  23-Nov-2002  09:47      1,804  Hotfix.txt 08-Nov-2002 15:52    235,520  Olkintl.msp 08-Nov-2002 16:03  1,428,480  Olkintl_admin.msp 08-Nov-2002 16:02      2,981  Readme.txt

The Italian version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size     File name --  06-Dec-2002  05:46   36,864  Olkintl.msp 06-Dec-2002 05:50  212,992  Olkintl_admin.msp 06-Dec-2002 05:57    2,941  Readme.txt The Spanish version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date        Time   Size       File name ---  21-May-2003 01:15  1,454,080  Olkintlff.msp 21-May-2003 01:13   253,952  Olkintlop.msp After the hotfix is installed, the following files will have the listed attributes or later.

For the English language:   Date         Time   Version       Size     File name 30-Oct-2002 19:40  5.5.2656.94   720,144  Cdo.dll 30-Oct-2002 19:39  5.5.2656.94   813,328  Cdo.dll_0004 02-Nov-2002 08:16  5.5.3184.0    154,112  Emsabp32.dll_0005 26-Sep-2002 02:21  5.5.3182.0    131,344  Emsui32.dll_0005 10-Oct-2002 00:31  5.5.3183.0    540,944  Exsec32.dll_0005 23-Jul-2002 21:47  8.30.3173.0   782,608  Outex.dll 23-Jul-2002 21:41  9.0.6718.0    368,691  Pstprx32.dll_0002

For the Italian language:   Date         Time   Version     Size     File name -  03-Dec-2002  18:23  5.5.3183.0  549,136  Exsec32.dll_0005

For the Spanish language:   Date         Time   Version      Size     File name 30-Oct-2002 19:06  5.5.2656.94   729,872 Cdo.dll 30-Oct-2002 19:06  5.5.2656.94   823,056 Cdo.dll_0004 13-May-2003 11:11  5.5.3189.0    154,112 Emsabp32.dll_0005 20-May-2003 13:39  5.5.3188.0    135,440 Emsui32.dll_0005 16-May-2003 10:31  5.5.3187.0    553,232 Exsec32.dll_0005 16-May-2003 10:31  9.0.0.7303     53,298 Olkfstub.dll 16-May-2003 10:31  8.30.3173.0   794,896 Outex.dll 16-May-2003 10:31  9.0.6718.0    372,787 Pstprx32.dll_0002



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB329119

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