Microsoft KB Archive/831177

= You cannot keep the previous versions of Visio when you use the Office 2003 Custom Installation Wizard to customize the installation of Visio 2003 =

Article ID: 831177

Article Last Modified on 9/29/2004

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APPLIES TO


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

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SYMPTOMS
When you run Setup from the Microsoft Office Visio 2003 CD-ROM to install Visio 2003 on a computer that has a previous version of Microsoft Visio installed, Setup prompts you to either remove or to keep all previous versions of Visio. However, when you use the Microsoft Office 2003 Custom Installation Wizard (CIW) to create a Microsoft Windows Installer transform (.mst file) to customize the installation of Visio 2003, there is no option that you can configure to keep all previous versions of Visio. When you deploy Visio 2003 to users in your organization by using the transform, any previous versions of Visio that are installed on the user's computer are removed.



CAUSE
This issue occurs because the Remove Previous Versions page of the Office 2003 CIW is not available when you use the Office 2003 CIW to create a transform to customize the installation of Visio 2003. By default, Setup removes any previous versions of Visio that are installed on the computer when you run Setup with the transform to install Visio 2003.



WORKAROUND
To work around this issue, when you create the transform, add a new Setup property on the Modify Setup Properties page of the Office 2003 CIW. Use the following name and value for the new Setup property:

Name: REMOVEALLPREVIOUS

Value: keep

After you add this Setup property to the transform, previous versions of Visio are not removed from the computer when you run Setup with the transform to install Visio 2003. To add the Setup property to the transform, follow these steps:
 * 1) Start the Office 2003 CIW.
 * 2) On the Custom Installation Wizard page, click Next.
 * 3) On the Open the MSI File page, specify the name and the path of the Visio .msi file that you want to open, and then click Next.
 * 4) On the Open the MST File page, either click Open an existing MST file and specify the name and the path of an existing .mst file, or click Create a new MST file to create a new .mst file, and then click Next.
 * 5) Continue through the pages of the CIW, specifying the options that you want until the Modify Setup Properties page appears on the screen.

Note The Modify Setup Properties page is page 14 of 15 in the CIW.
 * 1) On the Modify Setup Properties page, click Add.
 * 2) In the Add/Modify Property Value dialog box, in the Name box, type REMOVEALLPREVIOUS, in the Value box, type keep , and then click OK.
 * 3) Click Next, and then on the Save Changes page, click Finish.
 * 4) Click Exit.

Note When more than one version of Visio is installed on your computer, each time that you start a different version of Visio on your computer, you receive a message that Microsoft Windows is configuring Visio.



MORE INFORMATION
For more information about the how to deploy Microsoft Office 2003 in your organization, see the Microsoft Office 2003 Resource Kit. To do so, visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/2003/default.htm

For more information about Visio, visit the following Microsoft Web site:

http://www.microsoft.com/office/visio

Keywords: kbuninstall kbsetup kbnofix kbbug KB831177

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