Microsoft KB Archive/98136

= Err Msg: RASPHONE.EXE-DLL Initialization Failed... =

PSS ID Number: 98136

Article Last Modified on 11/20/2003

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The information in this article applies to:


 * Microsoft Windows NT Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q98136



SYMPTOMS
When you try to start Remote Access Service (RASPHONE.EXE), the following error messages may appear:

RASPHONE.EXE-DLL INITIALIZATION FAILED. Initialization of the dynamic link library C:\WINNT\SYSTEM32\RASMAN.DLL failed. The process is terminating abnormally.

RASPHONE.EXE - APPLICATION ERROR. The application failed to initialize properly. Click on OK to terminate the application.

When you choose Start Remote Access Service from the Server menu in Remote Access Admin, the following error message may appear:

Error staring Remote Access Service on server . Error 2180: The service does not respond to control actions.



CAUSE
These error messages are caused because another process has the RAS dynamic link libraries (DLLs) in use. For example, these errors may be generated if you have the Network Control Panel application open to make changes to your RAS configuration, and, before closing the Network application, you try to start one of the RAS applications.



RESOLUTION
To avoid these errors, close the Network Control Panel application before you attempt to run Remote Access or Remote Access Admin.

Additional query words: prodnt

Keywords: KB98136

Technology: kbWinNT310Search kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310 kbWinNTS310search kbWinNTsearch kbWinNTSsearch kbWinNTW310 kbWinNTW310Search kbWinNTWsearch

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