Microsoft KB Archive/195440

= Password Box Unavailable Using Microsoft Family Logon Client =

Article ID: 195440

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01

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This article was previously published under Q195440



SYMPTOMS
When the Microsoft Family Logon network client is your primary network logon and you start your computer, the Password box in the Enter Password dialog box may be unavailable for some or all users. If you click a user name and then click OK, you have full access to that user's profile.



CAUSE
This behavior can occur if either of the following conditions exists:


 * The .pwl file is missing, where is the name you use to log on to Microsoft Windows 95/98.
 * You do not have a password.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Cancel in the Enter Password dialog box.
 * 2) Click Start, point to Settings, click Control Panel, and then double-click Users.
 * 3) In the Users box, click the user you want, and then click Set Password.
 * 4) Type a password in the New Password and Confirm New Password boxes, and then click OK.

NOTE: Leave the Old Password box blank.
 * 1) Click Close, and then restart your computer.

Keywords: kbenv kbnetwork kbui kbprb KB195440

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