Microsoft KB Archive/306851

= Error Message When You Use the SnapTo Feature in Windows Millennium Edition =

Article ID: 306851

Article Last Modified on 7/31/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q306851



SYMPTOMS
When you use the SnapTo feature, the Microsoft Mouse Manager or Microsoft IntelliPoint program files (Pointer.exe or Pointer.dll) may generate error messages.



RESOLUTION
To resolve this issue:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Mouse.
 * 2) Click the General tab, and then click Change.
 * 3) Click Show All Devices. In the Manufacturers box, click Microsoft. In the Models box, click the type of mouse you have, and then click OK to copy the updated versions of Pointer.exe and Pointer.dll to your computer.
 * 4) Click Start, click Run, type sysedit, and then press ENTER.
 * 5) If you do not have an Autoexec.bat file, skip to step 6. If you do have an Autoexec.bat file, verify that your Autoexec.bat file does not contain a line that specifies an invalid Mouse or Msinput folder on your hard disk, such as &quot;SET MOUSE=C:\MOUSE&quot; or &quot;SET MSINPUT=C:\MSINPUT.&quot; To do this, use Windows Explorer to verify that these folders exist where the lines indicate they do. For example, if you have a &quot;SET MOUSE=C:\MOUSE&quot; line, verify that the Mouse folder exists in the root folder of drive C. If it does not, search for the actual location of this folder, edit the line to reflect this location, and then save your changes to the Autoexec.bat file.
 * 6) Test to determine if the issue is resolved. If it is, skip the remaining steps. If it is not, continue to the next step.
 * 7) If the issue is not resolved, the new files may not have been copied to the correct location on your hard disk. Click Start, point to Search, and then click For files or Folders. In the Search for files or folders named box, type pointer . In the Look in box, click the drive where Windows is installed (usually drive C), and then click Search Now. Two sets of Pointer files will probably appear. The older versions of these files are typically located in folders that are named C:\Mouse, C:\Msinput, or C:\Msmouse.
 * 8) Copy the Pointer files (Pointer.exe and Pointer.dll) from your Windows folder to the folder that contains the older versions of these files (C:\Mouse, C:\Msinput, or C:\Msmouse). Restart your computer.

Keywords: kbenv kberrmsg kbprb KB306851

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