Microsoft KB Archive/309589

= &quot;Unable to Accept Invitation&quot; Message Appears on Computer That You Invite for Remote Assistance Session =

Article ID: 309589

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Messenger 4.5
 * Microsoft Windows Messenger 4.6

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This article was previously published under Q309589



SYMPTOMS
When you try to invite another computer for a Remote Assistance session, Windows Messenger sends the invitation to the other computer even though the remote computer does not support the Remote Assistance feature and therefore cannot start the feature. The message &quot;Unable to accept invitation&quot; may appear on the remote computer.



CAUSE
This behavior can occur because Windows Messenger does not check for the presence of the Remote Assistance feature on the other computer before Windows Messenger tries to connect. Remote Assistance and video conversation features are supported only on Windows XP.



STATUS
This behavior is by design.

Keywords: kbenv kbprb KB309589

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