Microsoft KB Archive/914977

= The mouse and the keyboard may stop responding on a Windows XP Tablet PC Edition-based computer =

Article ID: 914977

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Cordless Wheel Mouse
 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliMouse Trackball Explorer
 * Microsoft IntelliMouse Trackball Optical
 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Web 1.0
 * Microsoft IntelliPoint 4.12
 * Microsoft Internet Keyboard
 * Microsoft Internet Keyboard Pro
 * Microsoft Natural Keyboard
 * Microsoft Natural Keyboard Elite
 * Microsoft Natural Keyboard Pro
 * Microsoft Wheel Mouse 1.0
 * Microsoft Wireless Entertainment Desktop 7000
 * Microsoft Wireless IntelliMouse Explorer for Bluetooth, when used with:
 * Microsoft Windows XP Tablet PC Edition
 * Microsoft Wireless IntelliMouse Explorer 2.0
 * Microsoft Wireless Desktop
 * Microsoft Wireless Laser Mouse 8000
 * Microsoft Wireless Optical Desktop 1.0
 * Microsoft Wireless Optical Desktop Pro 2.0
 * Microsoft Wireless Optical Mouse 1.0
 * Microsoft Wireless Notebook Presenter Mouse 8000

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SYMPTOMS
When you use one of the devices that are listed in the &quot;Applies To&quot; section on a Microsoft Windows XP Tablet PC Edition-based computer, the mouse and the keyboard may stop responding.



CAUSE
This problem may occur if the wireless receiver for the wireless keyboard and the wireless mouse are plugged into a docking station or into a port replicator.



RESOLUTION
To resolve this problem, plug the wireless receiver directly into the Windows XP Tablet PC Edition-based computer.



MORE INFORMATION
For more information, visit the following Microsoft Web site:

http://support.microsoft.com/hardware

Keywords: kbtshoot kbprb KB914977

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