Microsoft KB Archive/187246

= XFOR: Internet Mail Service Produces Dr. Watson =

Article ID: 187246

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q187246





SYMPTOMS
The Internet Mail Service may produce a Dr. Watson error message with the following call stack:  FramePtr RetAddr   Param1   Param2   Param3   Function Name 030ffbd0 0041c258  0460120c 00000031 00abf0fc MSEXCIMC!HrRegisterInboundFolder+0x20705 030ffc9c 0041b51e  0000070f 00abf0fc 00000001 MSEXCIMC!HrOpenFolders+0x19e 030ffd30 0045e533  004808e0 00000001 00abf0fc MSEXCIMC!HrOpenIMCSession+0xb9 030ffdd4 0042b336  00abf0fc 004808e0 00000001 MSEXCIMC!HrRetryLogon+0x6c 030fff38 0041c920  00abf0f0 00ab26d0 77f1cc7b MSEXCIMC!ProcessInboundItem+0x23ac6 030fff80 0041c847  00ab26d0 0041c588 00000000 MSEXCIMC!ProcessShared+0x64 77f1cc7b 408b0000  74ffc324 74ff0824 15ff0824 MSEXCIMC!SharedWorkerThread+0x57



CAUSE
The problem is in the HrRetryLogon code. The thread attempts to connect to a specific folder based on a context ID that is received from a global variable. When the thread goes through a re-logon, it gets a new index from the global variable, not the old variable (the one it should use).



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix KB187246

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.