Microsoft KB Archive/110963

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Office: Can't Run SETUP /A with Office Manager

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Q110963

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The information in this article applies to:


 * Microsoft Office for Windows
 * Microsoft Word for Windows, versions 6.0, 6.0a

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SUMMARY
You cannot use a network administrative setup (SETUP /A) to install Microsoft Office Manager (included in the Microsoft Office 4.0 Upgrade package). Using the SETUP /A command to run either MSOFFICE.EXE or SETUP.EXE from the network server, may produce any of the following error messages:

Could not Open the file named: 'F:\SETUP\SETUP.INI'

Could not open the file named: 'F:\SETUP\ACMSETUP.EX_'

Cannot find CTR3DV.DLL

Cannot find SETUP.LST

MORE INFORMATION
A network administrative setup of an application is designed to install a copy of the application to a network server. From a network installation, Setup can then be run from a workstation to install the files necessary to run the application on the workstation.

If you run the SETUP /A command from the Microsoft Office Manager disk, included with the Microsoft Office 4.0 Upgrade, the Setup program will appear to be successfully completed. However, when you run Setup from a workstation, you may receive errors in the following situations when you run the SETUP.EXE or MSOFFICE.EXE files from the server:

  When SETUP.EXE on the server is run from the workstation, the following error may appear

Could not open the file named: 'F:\SETUP\SETUP.INI'

where F is the network drive specified during administrative setup.   If SETUP.INI is moved to the 'F:\SETUP\SETUP.INI' directory and SETUP.EXE is run again, the following message will be displayed

Could not open the file named: 'F:\SETUP\ACMSETUP.EX_'

where F is the network drive specified during administrative setup. 

If MSOFFICE.EXE is run from the workstation or the server, you receive the following error message:

Cannot find CTR3DV.DLL

WORKAROUNDS
To work around this problem, do the following.


 * 1) Create a directory on the server for the Microsoft Office Manager.
 * 2) Copy the files from the Microsoft Office Manager disk to that directory.
 * 3) From the workstation, log on to the network server directory created in step 1.
 * 4) Run SETUP.EXE to install the Microsoft Office Manager to the workstation.

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Have each user copy the files to a separate diskette from which they can install and provide their own custom name and corporation information.

To obtain a copy of the full Microsoft Office 4.0 Standard which does support administrative installations, call Microsoft End User Sales at (800) 426-9400. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, see the Microsoft World Wide Offices Web site at:

"http://www.microsoft.com/worldwide/default.htm" Additional query words: 4.00 officeinterop word6 6.00a MOM

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Issue type :

Technology : kbWordSearch kbWordWSearch