Microsoft KB Archive/308101

= Update Resolves Error When Running SBSI Training Program on Windows NTFS Partitions =

Article ID: 308101

Article Last Modified on 1/31/2007

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APPLIES TO


 * MSPRESS Microsoft OfficeXP Small Business Edition Step By Step Interactive 3.0
 * MSPRESS Microsoft OfficeXP Professional Step By Step Interactive 3.0
 * MSPRESS Microsoft OfficeXP Personal Step By Step Interactive (Japanese) 3.0
 * MSPRESS Microsoft Office 2000 Step By Step Interactive 3.0
 * MSPRESS Microsoft Windows 2000 Professional Step By Step Interactive 3.0

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This article was previously published under Q308101



SYMPTOMS
The following error message may occur when running the previously mentioned Step by Step Interactive (SBSI) training programs and when the training is installed on an NTFS partition and you are not logged on with Owner, Administrator or Power User privileges:

Cannot open your DBF database files: Please verify that the path is correct and that the files are not read-only.

Database Path: .\Database\ or C:\Program Files\MSPress\Training\Database\



CAUSE
This error occurs when the SBSI training program is installed on an NTFS partition and you are not logged on with Owner, Administrator, or Power User privileges. The SBSI training program requires that all users have write access to the location where SBSI stores a number of .dbf files, typically in the C:\Program Files\MSPress\Training\Database folder.



RESOLUTION
An update is available that allows all user groups to successfully run the training program on their local computers. The update should be run after the installation of any of the Step by Step Interactive titles listed above. Saved information such as custom users, progress and assessment information may be lost when applying the patch on top of an already installed Step by Step Interactive title.

The following file is available for download from the Microsoft Download Center:

Download Q308101.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. Q308101.exe launches Q308101.vbs which in turn copies the database files from C:\ProgramFiles\MSPress\Training\Database to C:\Documents and Settings\All Users\Application Data\sbsi\lrun, or to the equivalent location on localized versions of Microsoft Windows. The database files combined consume approximately 100 kb. The script then calls the Windows Cacls.exe tool to ensure that the USERS group has write permissions added to the files copied.

Userid.exe provides the USERS alias as it is defined for the operating system (localized or not). Finally, the script modifies the database path in the lrun32.ini file which is located in the %windir% folder.

Q308101.exe is applicable for the following language versions of SBSI: English, Brazilian Portuguese, Dutch, French, German, Italian, Japanese, Spanish and Swedish.

Original Equipment Manufacturers (OEMs) can view the ReadMe for instructions on how to apply this update via the OEM Preinstall Kit (OPK).



STATUS
Additional query words: MELL Enterprise Learning Library, SBSI OfficeXP Training, Interactive Step by Interactive, MSPress

Keywords: kbfaq kbfix kbnofix kbpending kbprb KB308101

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