Microsoft KB Archive/888110

= Internet Explorer 6 may stop responding when you try to change the content on a Microsoft SharePoint Portal Server 2001 site =

Article ID: 888110

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0 Service Pack 1, when used with:
 * Microsoft Windows 2000 Standard Edition
 * Microsoft SharePoint Portal Server 2001

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SYMPTOMS
When you try to change the content on a Microsoft SharePoint Portal Server 2001 site, Microsoft Internet Explorer 6 may stop responding.



CAUSE
This problem may occur when the Wininet.dll file cannot access the Index.dat file in the Cache folder of the SharePoint Portal Server 2001 site.

Note The Wininet.dll file is used by World Wide Web Distributed Authoring and Versioning (WebDAV) when you make changes to the content on a Microsoft SharePoint Portal Server 2001 site.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Internet Explorer 6 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To install this hotfix, you must have Microsoft Internet Explorer 6 Service Pack 1 (SP1) installed.

For additional information about how to obtain Microsoft Internet Explorer 6 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

328548 How to obtain the latest service pack for Internet Explorer 6

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size  File name ---  25-Oct-2004  11:40  6.0.2800.1480  577,024  Wininet.dll



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

Additional query words: hang

Keywords: kbhotfixserver kbqfe kbie600presp2fix kbfix kbbug KB888110

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