Microsoft KB Archive/233444

= Business Planner Err Msg: Internet Explorer Cannot Open the Internet Site... =

Article ID: 233444

Article Last Modified on 8/6/2002

-

APPLIES TO


 * Microsoft Business Planner

-



This article was previously published under Q233444



SYMPTOMS
The first time you click a Web link in Microsoft Business Planner, you may receive an error message similar to the following:

Internet Explorer cannot open the Internet site. The downloaded file is not available. This could be due to your Security or Language settings or because the server was unable to retrieve the requested file.



CAUSE
This behavior can occur if the following conditions are true:


 * Microsoft Internet Explorer 4.0 is your default Web browser.


 * You connect to the Internet through a firewall or proxy server.



RESOLUTION
To resolve this issue, configure your Web browser to bypass the proxy server when you use Business Planner. To do this:


 * 1) Start Internet Explorer.
 * 2) On the View menu, click Internet Options.
 * 3) Click the Connection tab.
 * 4) Under Proxy Server, click Advanced.
 * 5) In the Do not use proxy server for addresses beginning with box, type ;*.msn.com.
 * 6) Click OK, and then click OK again.
 * 7) Quit Internet Explorer.



MORE INFORMATION
To work around this issue, click OK to dismiss the error message, and then click the Web link again.

Additional query words: msbp connect ie4 unable

Keywords: kberrmsg kbinterop kbenv kbnetwork kbprb KB233444

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.