Microsoft KB Archive/295892

= SMTP E-mail Server Setup Does Not Succeed =

Article ID: 295892

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q295892



SYMPTOMS
When you set a Simple Mail Transfer Protocol (SMTP) e-mail server, the server does not appear to be valid.



CAUSE
This behavior occurs because the graphical user interface (GUI) attempts to insert the e-mail server rather than update it, and the insert does not succeed because of existing duplicate primary key constraints.



WORKAROUND
To work around this behavior, close the GUI, and then open it again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
These symptoms can occur for other mail server types.

Keywords: kbbug kbenv kbpending kbui KB295892

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