Microsoft KB Archive/911084

= Error message when you send or receive e-mail messages in Outlook: &quot;Sending and Receiving reported error (0x8007000E): Out of memory or system resources&quot; =

Article ID: 911084

Article Last Modified on 12/21/2005

-

APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

-





SYMPTOMS
When you send or receive e-mail messages in Microsoft Outlook, the messages are sent and received as expected. However, you receive the following error message:

Sending and Receiving reported error (0x8007000E): Out of memory or system resources. Close some windows or programs and try again.



CAUSE
This issue may be caused by one or more of the following conditions:
 * The Mapi32.dll file is damaged or incorrect.
 * The Inbox contains a damaged e-mail message.
 * Your current e-mail profile is damaged.



RESOLUTION
To resolve this issue, use one or more of the following methods.

Method 1: Run the MAPI Repair Tool
If the Mapi32.dll file is damaged or incorrect, run the MAPI Repair Tool (Fixmapi.exe). The Fixmapi.exe file is located in either the C:\Winnt\System32 folder or the C:\Windows\System32 folder.

For more information, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/assistance/HP011164781033.aspx

Method 2: Delete a damaged e-mail message
If the Inbox contains a damaged e-mail message, you must delete the damaged message. To do this, try to move the e-mail messages in the Inbox to a personal folder. If a message is damaged, you will not be able to move the message. For example, move a group of messages to a personal folder. If the group does not move, try to move an individual e-mail message to the personal folder. After you determine which message is damaged, delete the damaged message.

Method 3: Create a new e-mail profile
This issue may occur when your current e-mail profile is damaged. To resolve this issue, create a new e-mail profile. Then, start Outlook by using the new profile.

For more information about how to create a new e-mail profile, click the following article numbers to view the articles in the Microsoft Knowledge Base:

829918 How to create a new e-mail profile in Outlook 2003

287072 How to create a new e-mail profile for Outlook 2002

195718 How to create a new e-mail profile in Outlook 2000

Additional query words: outlook2003 outlook2k3 ol2003 ol2k3 outlook2002 outlook2k2 outlookxp ol2002 ol2k2 olxp outlook2000 outlook2k ol2000 ol2k

Keywords: kberrmsg kbtshoot kbprb kbemail kbreceivemail KB911084

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.