Microsoft KB Archive/822811

= WD2002: Black Bars Appear When a Screen Reader Is Activated =

PSS ID Number: 822811

Article Last Modified on 8/13/2003

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The information in this article applies to:


 * Microsoft Word 2002

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SYMPTOMS
When a screen reader (for example, Microsoft Narrator) is active, a Word 2002 document may appear on the screen with black bars obscuring a part of the page.



CAUSE
This problem occurs if all the following conditions are true:
 * The document has more than one page.
 * The document contains an AutoShape that is behind the text.
 * The zoom factor is set to 80% - 85 % or higher.



How to Obtain the Hotfix
This issue is fixed in the Word 2002 Hotfix Package June 20, 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

822865 Availability of the Word 2002 Post-Service Pack 2 Hotfix Package: June 20, 2003



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbofficexppresp3fix KB822811

Technology: kbWord2002 kbWord2002Search kbWordSearch

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