Microsoft KB Archive/222405

= OL2000: Carriage Returns Not Pasted Into RTF Message =

Article ID: 222405

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222405



SYMPTOMS
If you view a Plain Text document with Microsoft Internet Explorer 5, copy several lines of the text, and then paste them into a new message that uses Outlook Rich Text Format, the carriage returns are ignored.



CAUSE
This is a problem with how Internet Explorer 5 copies carriage return information with Rich Text Formats.



RESOLUTION
Paste the text into either an HTML-formatted message or a Plain Text-formatted message. If you must paste into a message formatted as Rich Text Format, follow these steps:
 * 1) Right-click in the body of the message, and then click View Source. This will open the source code in Notepad.
 * 2) Select the text that you want to copy, making sure that you do not include any HTML tags in your selection.
 * 3) On the Edit menu, click Copy.
 * 4) Paste your text into a new message formatted as Outlook Rich Text.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K prb

Keywords: kbbug kbpending KB222405

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