Microsoft KB Archive/145774

= HTML File Fails to Open from File Manager =

Article ID: 145774

Article Last Modified on 9/23/1999

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APPLIES TO


 * Microsoft Internet Information Server 1.0

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This article was previously published under Q145774





SYMPTOMS
If you double-click an HTML file in File Manager, (for example: c:\MyPage.htm) Internet Explorer displays the following error message:

This program does not support the protocol for accessing 'Files:///c:\MyPage.htm'



CAUSE
When you install Internet Explorer, it adds a new association for HTML files. However, the association contains a syntax error.



RESOLUTION
To correct this problem:  Open File Manager. Select Associate from the File menu. From the Files with Extension menu, select HTM. You see htm(c:\\iexplore.exe) in the "Associate With:" dialog box. htm(c:\\iexplore.exe) is highlighted. Click the Change type... button. Change the text in the Command: text box from:

c:\<correct Path>\iexplore.exe files:///%1"

to

c:\<correct Path>\iexplore.exe file:///%1"

NOTE: Change the word "files" to "file".</li> Click the OK button.</li> Click the OK button.</li></ol>

Additional query words: prodiis

Keywords: kbnetwork KB145774

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