Microsoft KB Archive/174605

= Cannot Restart Computer After Uninstalling Service Pack 1 =

Article ID: 174605

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q174605



SYMPTOMS
If you install Windows 95 Service Pack 1 on a computer with Internet Explorer 4.0 installed and then remove Service Pack 1, you may not be able to start Windows 95 after you reboot the computer.



CAUSE
Uninstalling Service Pack 1 replaces the Shell32.dll and Ole32.dll files with the original Windows 95 versions. The Windows 95 versions of these files do not work with Internet Explorer 4.0



RESOLUTION
Replace the Shell32.dll and Ole32.dll files with the Internet Explorer 4.0 versions. To do so, use the following steps.

NOTE: In the following commands, Windows refers to the folder in which Windows 95 is installed. Intern~1.0se refers to the folder in which the Internet Explorer 4.0 Setup files are located. If your folder names are different, adjust these instructions accordingly.

 Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.  At the command prompt, type the following commands, pressing ENTER after each command : cd \windows\system ren shell32.dll shell32.old ren ole32.dll ole32.old cd \intern~1.0se extract /e /l c:\windows\system ie4shl95.cab shell32.dll md c:\temp extract /e /l c:\temp ie4_s1.cab cd temp extract /e /l c:\windows\system ie4_1.cab ole32.dll  Restart your computer normally.



MORE INFORMATION
Internet Explorer 4.0 installs newer versions of the Shell32.dll and Ole32.dll files, making use of the updates provided by Service Pack 1. Reinstallation of Service Pack 1 is unnecessary when Internet Explorer 4.0 is installed.

Additional query words: SP1 boot illegal operation 4.00

Keywords: kbenv KB174605

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