Microsoft KB Archive/293227

= Notes R5 multiple mail.box structure may cause event errors =

Article ID: 293227

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange 2000 Enterprise Server

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This article was previously published under Q293227



SYMPTOMS
Use of the Lotus Notes R5 multiple mail.box structure can cause the following event errors on the Microsoft Exchange Notes Connector:

Event ID 8227, Shutting down LME-NOTES service (unable to handle LME-NOTES-MEXNTS termination)

Event ID 8226, Process LME-NOTES-MEXNTS terminated abnormally

Event ID 41220, Error: no Notes Session Open

Event ID 510, Error {Not found}: The application failed to initialize.



CAUSE
In Notes R5, you can enable the multiple mail.box structure to enhance throughput. When you do this, the file Mail.box is no longer used by the router. The server redirects all requests for Mail.box to one of the existing mailboxes (Mail1.box through Mail10.box). To help distribute the load evenly, the mailboxes are opened in sequential order: Mail1.box, then Mail2.box, Mail3.box, and so on. However, the Exchange Notes Connector does not know how to handle this R5 enhancement.Therefore, the router fails.

This issue can also be caused if you put only the Lotus Notes Server name in theGeneraltab and do not follow the following instructions from the Help file:

Use this text box to type the full name of the Lotus Notes/Domino server to which the connector will connect. Use the Notes server/Notes organization convention.



RESOLUTION
To resolve this behavior, in the properties of the Exchange Notes Connector, on the Routing tab, change the Notes Mail Router from Mail.box to Mail1.box.

Additional query words: exch2kp2w XFOR

Keywords: kbprb KB293227

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