Microsoft KB Archive/329908

= Output from XOVER Command Omits the &quot;From&quot; Field Data from the Display of Article Headers =

Article ID: 329908

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q329908



SYMPTOMS
When you use the Network News Transfer Protocol (NNTP) extension XOVER command, the output from this command may remove data in the From field. All the other article header fields are correctly generated and displayed.



CAUSE
This problem may occur if the newsgroup messages are posted by a Microsoft Outlook user who is acting as a delegate.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: NNTP

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time    Version      Size      File name --  10-Aug-2002  20:40   5.5.2656.84  2,627,344 Store.exe Note Because of file dependencies, this fix requires Exchange Server 5.5 Service Pack 4.



WORKAROUND
When you compose the item to be posted in Outlook, select the address for the From field from the global address list (GAL) instead of typing it. The From field of the item is then displayed correctly when viewed with the XOVER command. When you clear the Automatic name checking check box under Advanced E-mail Options in Outlook, the posted item is correctly recognized by XOVER.

Note To locate Advanced E-mail Options, on the Tools menu, click Options, click the Preferences tab, and the click E-mail Options.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbexchange550sp4fix kbqfe kbbug kbfix KB329908

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