Microsoft KB Archive/811678

= FIX: COM+ Load Balancing May Stop Responding or Experience an Access Violation Error =

Article ID: 811678

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Application Center 2000 Standard Edition
 * Microsoft Application Center 2000 Standard Edition

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SYMPTOMS
The Application Center 2000 Component Load Balancing (CLB) Service may stop responding (or &quot;hang&quot;), or it may experience an access violation error after repeated &quot;server up&quot; - &quot;server down&quot; conditions in cluster members.



CAUSE
This problem occurs because the CLB routing list has become corrupted. The service might experience access violations or infinite loops when it traverses the corrupted list to add, delete, or search a cluster member.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Application Center 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size    File Name 21-Jan-2003 23:55  1.0.441.17  17,934  Comlbeng.dll



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Additional query words: hang loop AV AC2000 CLB

Keywords: kbbug kbfix kbqfe kbhotfixserver KB811678

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