Microsoft KB Archive/317580

= Windows Movie Maker Hangs When You Are Using a WildTangent Web Driver That Is Earlier Than 2.2.0.100 =

Article ID: 317580

Article Last Modified on 2/4/2002

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q317580



SYMPTOMS
When you publish a movie in Windows Movie Maker, the progress bar may not finish, and Windows Movie Maker may stop responding (hang).



CAUSE
This issue can occur if you have a deadlock in the WildTangent Web driver build 2.1.1.045.



RESOLUTION
To resolve this issue, update the Web driver to build 2.2.0.100 or later. To determine the build number of the Web driver, use the WildTangent tool in Control Panel.



MORE INFORMATION
When you publish a movie in Windows Movie Maker by using the Save Movie or Send command, you receive a Creating Movie dialog box, and a &quot;Please wait while your movie is created&quot; message.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbenv kbprb kb3rdparty KB317580

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