Microsoft KB Archive/915609

= You may be unable to open Groove invitations or import Groove contacts by using links on a Web page =

Article ID: 915609

Article Last Modified on 1/23/2007

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APPLIES TO


 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
You may find that you cannot open Groove invitations or import Groove contacts by using links in a Web browser other than Windows Internet Explorer. Similarly, you may be unable to add new Groove tools to Groove Virtual Office or to earlier versions of Groove by clicking a link to a .grv file. For example, when you click a link to a Groove Contact vCard (.gcv) file in Netscape Navigator, most older versions of Netscape Navigator display the following error message:

Unknown File Type

This issue does not occur in Internet Explorer.



CAUSE
Your Web browser does not handle Groove Contact vCard files (.vcg) or injectable (.grv) files correctly.



WORKAROUND
To work around this issue if you are using Netscape Navigator, upgrade to version 7.0 or a to later version. If you are using another browser, report the problem to the browser developers, and then use the following workaround:
 * 1) Right-click the link, and then click Save File.
 * 2) Select a location on the hard disk drive for the file, and then click Save.
 * 3) Start Windows Explorer, locate the file, and then double-click the file.



MORE INFORMATION
Note Microsoft Office Groove 2007 does not support adding tools by component injection. For example, you cannot add a tool by opening a .grv file or a .gcd file. If you want to install a tool by using this method, be aware that the tool will not function after you upgrade Groove to Groove 2007.

To install a tool in Groove Virtual Office, make sure that the following conditions are true:
 * Groove is active.
 * You are logged on to Groove with a valid account.
 * You set Groove to work online.
 * You have an active Internet connection.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: TCN-00054 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB915609

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