Microsoft KB Archive/224590

= ListBuilder Reports Network Error When Sending to Message Builder =

Article ID: 224590

Article Last Modified on 12/11/2002

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q224590



SYMPTOMS
When you batch large numbers of Direct Mail packages, the following error is logged in the Event Viewer:

TMLBSVC

Event: 12290

The ' ' mailing could not be sent to the Message Builder

because a network error 'The operation timed out' occurred.

The return code was c0029b7c.



CAUSE
ListBuilder runs into a timing issue when applying ACLs to the packages it hands off to the Message Builder service.

This causes the application of ACLs to fail. If this occurs, the Message Builder service does not pick up the packages because they do not have the correct ACLs applied.

ListBuilder interprets this as a network error in communicating with the Message Builder service and the above event results.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/Windows/ServicePacks/ -or-


 * -or-152734 How to Obtain the Latest Windows NT 4.0 Service Pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Keywords: kbbug kbfix kbqfe kbwinnt400sp5fix KB224590

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