Microsoft KB Archive/146504

= XADM: Installing Exchange Server Allows Selection of Group =

Article ID: 146504

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q146504



SYMPTOMS
When you run the Microsoft Exchange Server Setup program, you are prompted to select the Services account. When you select Browse, a dialog box opens with all the accounts that are defined in your domain. You can select any account, including the Domain Admins group or any other group.



RESOLUTION
When the server setup program finishes copying all the files to your server and Setup is installing services and modifying the registry, it tries to start the Microsoft Exchange Service Attendant service. You will receive an error that the service did not start due to a logon failure. When you click OK, another dialog box appears, stating that the account information is incorrect. When you click OK again, you are prompted to select another account to be the Services account. After you select another account (one that is not a group), Setup will continue and finish successfully.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbpending kbsetup KB146504

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