Microsoft KB Archive/315027

= Windows NT 4.0-Based Computers May Stop Responding After You Apply the Security Rollup Package (SRP) =

Article ID: 315027

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q315027



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you use a Windows NT 4.0-based computer, the computer may stop responding (hang) and you may receive the following error message on a blue screen after you apply the Security Rollup Package (SRP) if you have the driver for Fujitsu Siemens Smart Card Reader Keyboard K290 installed on the computer (device S26381-K290-Lxxx: PS/2 keyboard with an attached Smart Card reader):

Stop 0x0000000a (0xF40142D2, 0x00000002, 0x00000000, 0x8010A890) in ntoskrnl.exe

Note that the parameters in the stop code of the error message may vary.

For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base:

299444 Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)



CAUSE
This behavior occurs because there is a problem with the some versions of the Fujitsu Siemens Smart Card reader drivers.



RESOLUTION
To resolve this behavior, use one of the following methods.

Method 1
To resolve this behavior, view the following Fujitsu Web site for information about an updated driver:

http://www.fujitsu.com

Method 2
If the Windows files are on a file allocation table (FAT) partition, start your computer with a bootable floppy disk or an Emergency Repair Disk (ERD), rename the I8042scr.sys file to I8042scr.old, and then rename the I8042prt.sys file to I8042scr.sys. For information about how to change the name of a file, view the Help files in Windows NT 4.0.

If the Windows files are on an NTFS file system (NTFS) partition, install a parallel copy of Windows NT 4.0, rename the I8042scr.sys file to I8042scr.old, and then rename the I8042prt.sys file to I8042scr.sys.

For additional information about how to perform a parallel installation of Windows NT 4.0, click the article number below to view the article in the Microsoft Knowledge Base:

259003 How and Why to Perform a Parallel Installation of Windows NT 4.0

Method 3
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

The following steps require a parallel installation of Windows NT 4.0. For additional information about how to perform a parallel installation of Windows NT 4.0, click the article number below to view the article in the Microsoft Knowledge Base:

259003 How and Why to Perform a Parallel Installation of Windows NT 4.0

To resolve this behavior:  Click Start, click Run, type regedit32 in the Open box, and then press ENTER. Click HKEY_LOCAL_MACHINE on the Windows menu. Click Load Hive on the Registry menu, and then type c:\winnt\system32\config\system in the box. When you are prompted to type a key name, type SYS . Locate and click the following registry key:

HKEY_LOCAL_MACHINE\SYS\System\ControlSet01\Services\I8042prt\ImagePath

 Rename System32\Drivers\I8042scr.sys to System32\Drivers\I8042prt.sys.</li> Locate and click the following registry key, and then click Unload Hive on the Registry menu:

HKEY_LOCAL_MACHINE\SYS

</li> Click OK.</li> Quit Registry Editor.</li> Restart your computer to the original installation of Windows.</li></ol>

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