Microsoft KB Archive/280325

= XCON: Text Wraps Unexpectedly in P772 Message =

Article ID: 280325

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q280325





SYMPTOMS
When you compose a Military Message Content protocol standard (P772) message with text in one or more of the following fields, and then send the message through an X.400 Connector, the text in the following fields may wrap unexpectedly:
 * The To or Cc box on the Recipients tab in the properties for the new message.
 * The Message Instructions or Handling Instructions field.

This problem may occur inconsistently with various characters in the text, but it most commonly occurs with the uppercase A, B, K, Q, or Y.



CAUSE
This problem occurs when the Defense Message System (DMS) Exchange Server message transfer agent (MTA) incorrectly interprets one or more characters in the text as a carriage return/line feed (CR/LF), causing the text to wrap where that character appears.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.

Additional query words: other recipients crlf

Keywords: kbbug kbexchange550presp5fix kbfix KB280325

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