Microsoft KB Archive/32459

Word Err Msg: Download File  Was Not Found

PSS ID Number: Q32459 Article last modified on 11-02-1994

4.00

MS-DOS

= SUMMARY =

If Microsoft Word 4.0 is located on one drive (e.g. Drive C) and the download-font files, printer drivers, .DAT font information files, and the download program DOWN.EXE are in a directory on another drive (e.g. Drive D), you cannot successfully download fonts to the printer unless the font’s directory is the current directory. This is the case whether Drive D is a partitioned (logical) drive or a physical drive.

The error message:

Download file was not found. Insert …

occurs, even though the font subdirectory is on the DOS path, and the Print Options “printer:” field points to the correct drive and subdirectory.

Microsoft has confirmed this to be a problem with Word Version 4.00. This problem was corrected in Word Version 5.00.

The workaround for this situation in Word Version 4.00 is to make sure the Word program directory is on the DOS path, and that Word is started from the directory on the drive containing the fonts.

KBCategory: kbother kberrmsg KBSubcategory: Additional reference words:

=
================================================================ Copyright Microsoft Corporation 1994.