Microsoft KB Archive/884785

= Claims may appear to be lost when a transaction is submitted to the BizTalk Server Accelerator for HIPAA 2.0 =

Article ID: 884785

Article Last Modified on 9/9/2004

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APPLIES TO


 * Microsoft BizTalk Accelerator for HIPAA 2.0 Standard Edition
 * Microsoft BizTalk Server 2002 Standard Edition

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SYMPTOMS
Claims may appear to be lost when a transaction is submitted to the Microsoft BizTalk Server Accelerator for HIPAA 2.0 and one or more of the claims in the submitted HIPAA transaction are in error.



CAUSE
The claims are not actually lost. Instead, the claims are put in the suspended queue of the BizTalk Server with the whole transaction. These claims, from the claim in error forward, will not be processed further without administrator intervention.



MORE INFORMATION
When a transaction is submitted to a BizTalk HIPAA Server and you use the multiple version of the schema to process the interchange, the BizTalk Server Accelerator for HIPAA 2.0 will try to retrieve and generate all valid claims in the transaction.

The transaction is processed sequentially. After each claim is generated, it is processed. When the BizTalk Server Accelerator for HIPAA 2.0 encounters an error within the transaction, the transaction is suspended and is put in the suspended queue of the BizTalk Server. When this one error is encountered, a 997 functional acknowledgment is generated with an AK501 segment of E. This value means &quot;Accepted but Errors Were Noted&quot;.

At this point, you must examine the 997 functional acknowledgment and then look for the AK3 segment. The AK3 segment identifies the first claim in the transaction that contains an error. The erroneous claim and all claims that follow the erroneous claim in the transaction are expected to be resubmitted. You can consider the claims that were processed before this point to have been delivered successfully.

Additional query words: BTS ST/SE

Keywords: kbtshoot kbprb KB884785

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