Microsoft KB Archive/219287

= Cannot Navigate to Some FTP Sites Using FTP Folder with Anonymous Logon =

Article ID: 219287

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q219287



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
Some FTP servers require that an e-mail address that contains an "at" sign (@) be submitted as a password during anonymous logons. If the "@" character is missing, the anonymous logon may not succeed.

In some cases, this behavior may occur if a registry entry is corrupted in such a way that a user's logon name is used instead of the e-mail name.

Note that some FTP servers accept the logon name instead of the e-mail name.



CAUSE
This behavior can occur if you log on to a server (normally using a user account), click "Login As" on the File menu, and then click to select the "Anonymous" check box. A registry entry is then changed in such a way that the user name is used for anonymous logons.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue:  Use Registry Editor to open the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings

 Check the data value of the EmailName value. The default value is "IEUser@," "IE30User@", or "IE40User@". If the data value is corrupted, an elipsis (...) is placed after the data value (for example, "IE40User@"...). Double-click the EmailName value, or click Modify on the Edit menu. Click OK, and the "..." character should disappear.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: email login

Keywords: kbenv kbprb KB219287

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