Microsoft KB Archive/943426

= You no longer have the option to select the health record to which you want to upload data when you upload data to Microsoft HealthVault =

Article ID: 943426

Article Last Modified on 10/10/2007

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APPLIES TO


 * Microsoft HealthVault Connection Center

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SYMPTOMS
When you upload data to Microsoft HealthVault, you no longer have the option to select the health record to which you want to upload data.



CAUSE
This problem occurs if the following conditions are true:
 * When you sign in to your HealthVault account, you clicked to select the following check boxes:
 * Remember me
 * Remember my password
 * Sign me in automatically
 * When you selected the HealthVault record to which you want to upload data, you clicked to select the following check box:
 * Use this record every time



RESOLUTION
To resolve this problem, clear the sign-in cache before you select a different HealthVault record. To do this, follow these steps:
 * 1) In HealthVault Connection Center, click Options.
 * 2) Click the Advanced tab, and then click Clear Sign-In.



Steps to reproduce the problem
 Start HealthVault Connection Center. Upload data to the HealthVault Connection Center from your health device. Under Tasks, click Go to Imported Data. Click Upload all items to HealthVault. In the logon dialog box, enter your e-mail address and your password. Click to select the following check boxes: <ul> Remember me</li> Remember my password</li> Sign me in automatically</li></ul>

Then, click Sign In.</li> Select a HealthVault record, and then click to select the Use this record every time check box.</li> Click OK.</li> After the data is uploaded, try to upload the data again by repeating step 4.</li> Verify that the data was uploaded automatically, and then verify that you cannot select a health record.</li></ol>

Keywords: kbtshoot kbpubtypekc kbprb kbexpertisebeginner KB943426

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