Microsoft KB Archive/832940

= A program quits unexpectedly when you use the Japanese Input Method Editor (IME) in Windows 2000 =

Article ID: 832940

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
On your Japanese version of Microsoft Windows 2000, when you start a program by using the Run As command, and then you start another instance of the same program, the second instance of the program may quit unexpectedly.



CAUSE
This problem may occur when you do the following:
 * 1) You start a program by using the Run As command.
 * 2) In the Run the program as the following user box, you type a user account that is not an administrator account.
 * 3) You start a second instance of the same program.
 * 4) In the second instance of the program, you switch to the Japanese Input Method Editor (IME), and you type some Japanese characters.

In this scenario, when you use the Japanese IME in the second instance of the program, the Japanese IME quits unexpectedly together with the associated process.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix requires Windows 2000 Service Pack 3 (SP3) or later.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size    File name 11-Mar-2004 19:37  9.1.1.9003  23,312  Imeshare.dll 11-Mar-2004 19:37  7.0.1.9003  86,288  Imeskdic.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
This problem is known to occur when you use Microsoft Access 2000, Microsoft Excel 2000, or Microsoft WordPad.

For additional information about the new file naming schema for Microsoft Windows software update packages, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: IME

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB832940

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