Microsoft KB Archive/227863

= Compaq Armada 7000 II Internal Modem Does Not Connect =

Article ID: 227863

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q227863



SYMPTOMS
After you install Windows 2000 on your Compaq Armada 7000 II computer, you may not be able to establish a Dial-Up Networking connection.



CAUSE
This problem can occur if the Compaq internal modem is not able to complete the Point-to-Point Protocol (PPP) negotiation before the Dial-Up Networking connection times out.



RESOLUTION
To work around this problem, reduce the time required for PPP negotiation by disabling hardware error correction:
 * 1) Double-click My Computer, and then double-click Dial-Up Networking.
 * 2) Right-click the appropriate Dial-Up Networking connection, and then click Properties.
 * 3) Click Configure, and then click to clear the Enable modem error control check box.
 * 4) Click OK, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For information about Dial-Up Networking error codes, click the article number below to view the article in the Microsoft Knowledge Base:

163111 Remote Access Service (RAS) Error Code List

Keywords: kbdialup kbhardware kbprb KB227863

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