Microsoft KB Archive/172535

= OL97: Newly Exported .PST File Locked By Another Process =

Article ID: 172535

Article Last Modified on 1/20/2007

-

APPLIES TO


 * Microsoft Outlook 97 Standard Edition

-



This article was previously published under Q172535





SYMPTOMS
After you export data from Outlook to a personal folder file (.PST), if you immediately try to move, copy, rename, or send the newly exported .PST file, you may receive the following message:

The process cannot access the file because another process has locked a portion of the file.



CAUSE
Outlook is maintaining a process in the background and must be shut down to release the file.



RESOLUTION
Before attempting to move, copy, rename, or send a newly exported .PST file, you must first close any open Outlook items such as mail messages, contact forms, or appointments and quit Outlook.



MORE INFORMATION
Keywords: kbprb KB172535

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.