Microsoft KB Archive/873181

= The authentication process may fail when you try to use a Bluetooth-enabled keyboard with Windows XP Service Pack 2 =

Article ID: 873181

Article Last Modified on 8/26/2004

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APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
After you install a Bluetooth-enabled keyboard on a computer that is running Microsoft Windows XP Service Pack 2, the authentication process may fail even when you type the correct passkey in the passkey dialog box.



CAUSE
This problem occurs when you press a letter key or a number key on the Bluetooth-enabled keyboard before the Enter passkey now dialog box appears.



WORKAROUND
To work around this problem, do not press a letter key or a number key on the Bluetooth-enabled keyboard before the Enter passkey now dialog box appears.

Additional query words: winxpsp2 xpsp2

Keywords: kbtshoot kbbug kbconsumer kbhardware kbnetwork kbprb kbdriver kbconnectivity kbwireless KB873181

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