Microsoft KB Archive/99645

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System Hangs with Micronics Motherboard, Ultrastor U34F

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Q99645

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The information in this article applies to:


 * Microsoft Windows NT Server version 3.1
 * Microsoft Windows NT Workstation version 3.1

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SYMPTOMS
Your system may stop responding (hang) when you run Windows NT under the following configuration:


 * Ultrastor U34F local bus controller
 * Micronics 486 VESA local bus motherboard

Note: This problem does not occur on Micronics MX30 motherboards.

CAUSE
This problem is caused by a timing conflict between Windows NT, the Ultrastor controller, and the Micronics motherboard.

Note: The problem does not occur with ISA bus controllers from Ultrastor.

RESOLUTION
There are two ways to work around this problem. You can disable the external cache on your motherboard, or you can return your motherboard to Micronics for repair. Micronics is aware of this problem and has a fix available. The reference number for the Micronics fix is VLBA03. Micronics can be reached at (510) 651-2300.

Additional query words: prodnt

Keywords : kbhw

Issue type :

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search