Microsoft KB Archive/883683

= After you click a hyperlink in a Office XP Web Component, Internet Explorer 6 quits unexpectedly =

Article ID: 883683

Article Last Modified on 8/31/2004

-

APPLIES TO


 * Microsoft Office Web Components, when used with:
 * Microsoft Windows XP Service Pack 2

-





SYMPTOMS
If you click a hyperlink on a Web page that is contained in a Microsoft Office XP Web Component (OWC), such as in a Microsoft Excel Worksheet object, Microsoft Internet Explorer 6 may quit unexpectedly.



CAUSE
This problem may occur when all the following conditions are true:
 * You installed Microsoft Windows XP Service Pack 2 (SP2).
 * The version of the Microsoft Office XP Web Components that is installed on your computer is version 10.00.00.5851 or earlier.



RESOLUTION
To resolve this problem, install a later version of the Microsoft Office XP Web Components on your computer. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=982B0359-0A86-4FB2-A7EE-5F3A499515DD



MORE INFORMATION
To determine the version of the Microsoft Office XP Web Components that are installed on your computer, follow these steps:
 * 1) Click Start, and then click Search.
 * 2) Click All files and folders.
 * 3) In the All or part of the file name text box, type owc10.dll.
 * 4) In the Look in drop-down list box, click your hard disk drive, and then click Search
 * 5) Right-click the file that was found, and then click Properties.
 * 6) On the Version tab, locate the file version.

Additional query words: officexp offxp owc

Keywords: kbtshoot kbofficewebchart kbprb kbofficewebpivot kbofficewebspread KB883683

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.