Microsoft KB Archive/175172

= XCLN: Unable to Recover Deleted Items from Some Public Folders =

Article ID: 175172

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition
 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q175172





SUMMARY
In Microsoft Exchange or Microsoft Outlook, it is not possible to use the Recover Deleted Items option to restore deleted items from the Public Folders folder, the Favorites folder, or any subfolders in the Favorites folder. These folders are special folders and will never contain deleted items. This behavior is by design.



MORE INFORMATION
When you select any of the folders mentioned above, it is possible to access the Recover Deleted Items option from the Tools menu. The list of recoverable items that is subsequently shown will always be empty, because these folders will never contain deleted items.

Keywords: kbinfo kbprb kbusage KB175172

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