Microsoft KB Archive/303508

= PIP2001: Error Message: Illegal Operation: Exception in MHPUTIL5.dll. A Required .dll File Missing, CPITOOL5.dll Not Found =

Article ID: 303508

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Greetings 2001 Standard Edition

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This article was previously published under Q303508



SYMPTOMS
When you attempt to start any of the listed programs, you may receive an error message similar to the following:

Illegal operation: Exception in MHPUTIL5.dll. A required .dll file missing, CPITOOL5.dll not found.



CAUSE
This behavior occurs when a necessary system file, Cpitool5.dll, is missing or corrupted.



RESOLUTION
To replace the Cpitool5.dll with one from the installation CD, follow these steps:  Insert Disc 1 into the CD-ROM drive, and then click No when prompted to start the program.NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

 Click Start, point to Find or Search, and then click For Files or Folders. In the Named box, type cpitool5.dll . In the Look in box, click the CD-ROM drive. Click Search Now or Find.

The file should appear in the following location

drive:\PIP\COMMON\MSSHARED\WKSHARED\CPITOOL5.DLL

where drive is the letter of your CD-ROM drive. In the Search Results pane, right-click CPITOOL5.DLL, and then click Copy on the File menu.</li> Click Start, click Run, and then type the following:

C:\Program Files\Common Files\Microsoft Shared\Works Shared

</li> Click OK.</li> On the Edit menu, click Paste.</li> If receive the following message

This folder already contains a file named 'CPITOOL5.DLL'.

Would you like to replace the existing file...

click Yes to replace the file.</li></ol>

Additional query words: Picture It! Photo Publishing Premium Gold Platinum Silver PIP

Keywords: kbprb KB303508

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