Microsoft KB Archive/892478

= The secondary child site may not receive all the offer files in a Systems Management Server 2.0 hierarchy =

Article ID: 892478

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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SYMPTOMS
In a Microsoft Systems Management Server 2.0 hierarchy, when you create two or more advertisements on a primary site at the same time, the secondary child site may not receive all the offer files (.ofr files).

Additionally, an error message that is similar to the following may appear on the SMS 2.0 client computers: SMS error message id 10000 A data integrity error was detected for advertisement &quot;S00202E7&quot; (\\smsserver\CAP_S01\OfferInf.box\S00202E7.ofr). The operating system reported error 2: The system cannot find the file specified. This problem occurs when the SMS 2.0 Offer Manager component receives two or more incoming offer files on a secondary child site at the same time.



CAUSE
This problem occurs because the client access point is not updated correctly.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have SMS 2.0 Service Pack 5 (SP5) installed before you apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix. However, this hotfix will restart the SMS service.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size  File name -  09-Feb-2005  10:57                  12,998  Filemap.ini 20-Feb-2004 02:03  2.0.6.7        355,242  Smsupdate.exe 05-Aug-2000 17:51  2000.80.194.0  274,489  Ntwdblib.dll 25-Feb-2003 10:20  2.0.1493.5200   72,544  Offermgr.dll 22-Feb-2003 18:05  2.0.1493.5011  855,312  Preinst.exe

Hotfix deployment instructions
To deploy this hotfix, follow these steps:
 * 1) Create a shared folder in a location that SMS site servers can access.
 * 2) Copy the SMS2.0-SP5-KB892478-X86-ENU.exe hotfix file to the new shared folder.
 * 3) On each SMS primary and secondary site server in your environment, log on by using an account that has administrative credentials.
 * 4) If the SMS Administrator console is open, close the console.
 * 5) On each primary and secondary site server, connect to the shared folder that contains the hotfix, double-click the SMS2.0-SP5-KB892478-X86-ENU.exe hotfix file, and then follow the instructions in the wizard.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kberrmsg kbsms200presp4fix kbfix kbbug kbpubtypekc KB892478

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