Microsoft KB Archive/214711

= XADM: Message Properties Incorrectly Indicate that a Read Receipt Was Not Requested =

Article ID: 214711

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2

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This article was previously published under Q214711



SYMPTOMS
If you request a read receipt for a message sent through a Microsoft Exchange Server 5.5 computer on which Service Pack 1 or Service Pack 2 has been applied, and then you view the properties for the message in an e-mail client, the properties correctly indicate that a read receipt was requested. When the message is opened, the read receipt is sent successfully. However, if you view the properties for the message after the read receipt has been sent, the properties may incorrectly indicate that a read receipt was not requested.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Packs 1 and 2. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB214711

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