Microsoft KB Archive/240789

= XADM: Directory Service Does Not Start with Error -1911 =

Article ID: 240789

Article Last Modified on 10/27/2006

-

APPLIES TO


 * Microsoft Windows NT 4.0
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q240789



SYMPTOMS
The Exchange Server directory service may not start, and the following events may be logged:

Source: MSExchangeDS

Event ID: 1166

Description: "Error -1911 has occurred. Internal ID 2030148"

Source: MSExchangeDS

Event ID: 1002

Description: "The MS Exchange database EDB could not be initialized and returned error -1911"



CAUSE
This issue can occur if one or more dynamic-link library (DLL) files that are associated with the operating system are damaged, missing, or modified.



RESOLUTION
To resolve this issue, reapply the current service pack for the operating system and any fixes that were previously installed.

Additional query words: 0x1EFA44, ERD, 0xFFFFF889, JET_errEntryPointNotFound, 4294965385

Keywords: kbprb KB240789

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.