Microsoft KB Archive/321796

= Download Accelerator Plus May Cause an Error Message =

Article ID: 321796

Article Last Modified on 5/8/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q321796



SYMPTOMS
While you are using Download Accelerator Plus by Speedbit on a Windows XP-based computer, you may receive the following error message:

dap.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:

App name  App version   Module name   Module version   Offset

dap.exe   5.0.0.6       dap.exe       5.0.0.6          00043ae2



CAUSE
Microsoft has investigated this issue and has determined that it is a problem with the Download Accelerator Plus software by Speedbit.



RESOLUTION
For additional support and information, visit the following Speedbit Web site:

http://www.speedbit.com/default.asp



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Speedbit Ltd., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB321796

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