Microsoft KB Archive/187328

= Error Message Printing Astound Sample File =

Article ID: 187328

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q187328



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you print one of the sample files included with Astound by Gold Disk, Inc., you may receive the following general protection (GP) fault error message:

 caused a general protection fault in module at



CAUSE
This behavior can occur if you try to print the sample file using a Hewlett-Packard (HP) LaserJet 4-series (or later) printer driver, or if you are using an HP LaserJet III-series printer driver on an LPT printer port.



RESOLUTION
To work around this issue, try printing the sample file using an HP LaserJet III-series printer driver. Make sure that the printer is not connected to an LPT port.



MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: HWPRNEM gpf

Keywords: kb3rdparty kberrmsg kbgpf kbprb KB187328

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