Microsoft KB Archive/288918

= &quot;Stop 0x0000001e&quot; Error Message After You Install a UMAX Scanner =

Article ID: 288918

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q288918



SYMPTOMS
When you install or remove a UMAX scanner, and then you restart your computer, you may receive the following error message:

Stop 0x0000001e (0xc0000005,0xf0000f4442,0x00000000,0x00000028)

KMODE_EXCEPTION_NOT_HANDLED

Address f40f4442 base at f40f4000, date stamp 31920ae3 - Udnt.sys



CAUSE
This behavior can occur because the UMAX software installs a system file in the \System32\Drivers folder that is incompatible with Windows 2000.



RESOLUTION
To resolve this behavior:
 * 1) Put you computer into Safe mode (if you can) or use the Recovery Console.
 * 2) Locate the Udnt.sys file in the C:\(Windows system root) \System32\Drivers folder
 * 3) Rename the file to &quot;Udnt.sy_&quot;. (Or, delete the file.)

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbprb KB288918

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