Microsoft KB Archive/171029

= Microsoft Knowledge Base =

Error Message: Invalid Page Fault in Module Mcm.dll
Last reviewed: July 3, 1997

Article ID: Q171029

The information in this article applies to:


 * The Microsoft Network version 2.0

SYMPTOMS
While you are installing MSN, The Microsoft Network, you may receive the following error message when you attempt to select access numbers:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor. If you click Details, you receive the following error message:

Iexplore caused an invalid page fault in module Mcm.dll.

CAUSE
The Mcm.dll file in the Windows\System folder may be missing or damaged.

RESOLUTION
Extract a new copy of the Mcm.dll file from your original Windows 95 disks or CD-ROM to the Windows\System folder. The Mcm.dll file is located in the Win95_07.cab cabinet file. If you are prompted to overwrite an existing file, press Y, and then press ENTER.

For information about using the Extract tool, type "extract" (without quotation marks) at a command prompt, or see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q129605 TITLE    : Using the Windows 95 Extract Tool (Extract.exe) After you extract this file, reinstall the MSN software.