Microsoft KB Archive/834162

= You receive an error message when you refresh caches on Commerce Server 2002 Business Desk =

Article ID: 834162

Article Last Modified on 3/19/2007

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APPLIES TO


 * Microsoft Solution for Internet Business 2.5
 * Microsoft Commerce Server 2002 Service Pack 1

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SYMPTOMS
When you refresh any caches from the Microsoft Commerce Server 2002 Business Desk, you receive the following error message:

Error Type: msxml3.dll (0x80004005)

Unspecified error

/msib21bizdesk/resolution_target_posting/refresh.asp,line 91



CAUSE
This error occurs because error handling is incorrect in the Refresh.asp file.



RESOLUTION
To resolve this problem, you must edit the following files:
 * %systemroot%\Inetpub\wwwroot\msib21bizdesk\Profiles\RefreshProfileSvcAll.asp
 * %systemroot%\Inetpub\wwwroot\msib21bizdesk\resolution_target_posting\Refresh.asp
 * %systemroot%\Inetpub\wwwroot\msib21bizdesk\productionrefresh\Refresh.asp

In these files, every time the following code appears: Server.CreateObject(&quot;MSXML2.ServerXMLHTTP&quot;) change the code to the following code: Server.CreateObject(&quot;MSXML2.ServerXMLHTTP.4.0&quot;)



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For more information about the Commerce Server 2002 Business Desk, visit the following Microsoft Developer Network (MSDN) Web site:

For more information about Personalized Content Objects, visit the MSIB Documentation at the following MSDN Web site:

Keywords: kbprb KB834162

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