Microsoft KB Archive/325812

= 16-Bit Programs Run Slowly in a Window =

Article ID: 325812

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q325812



SYMPTOMS
When you run a 16-bit program in a window on a Microsoft Windows 2000-based computer, you may experience one or more of the following issues:
 * When you use the keyboard to type text or to move through the fields in the program, there is a noticeable delay before the results are displayed.
 * Display updates are performed slowly.
 * The colors in the program do not appear to be displayed correctly.

If you run the program in full-screen mode, you do not experience these issues.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  03-Sep-2002  16:59  5.0.2195.6041     396,560  Ntvdm.exe 13-Jun-2001 05:05  5.0.2195.3727       3,856  Svcpack1.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Additional query words: refresh

Keywords: kbhotfixserver kbqfe kbqfe kbbug kbfix KB325812

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