Microsoft KB Archive/135607

No WINS & DHCP Performance Monitor Counters for Remote Computer

PSS ID Number: Q135607 Article last modified on 08-29-1995

3.50 3.51

WINDOWS

= SYMPTOMS =

When you try to monitor a remote computer running Windows NT Server and Windows Internet Name Service (WINS) or Dynamic Host Configuration Protocol (DHCP) service, you are unable to configure Performance Monitor on your local computer for WINS and DHCP counters.

This problem occurs if:

  Your remote WINS server is a Compaq Proliant or Prosignia computer.   Your installed the Compaq Support Software Diskette (SSD) software version 1.15, including the Compaq hardware abstraction layer (HAL) for Windows NT on your remote Compaq computer NOTE: If you have the Compaq HAL installed, the following text appears in the Windows NT registry under the HKEY_LOCAL_MACHINE subtree under the Abstraction Layer subkey: Compaq Proliant and SystemPro MultiProcessor HAL NOTE: If the Microsoft HAL is installed the registry displays: SystemPro or compatible MP Hal 

= CAUSE =

Your Compaq computer runs the Compaq HAL causing Performance Monitor not to display the counters correctly.

= RESOLUTION =

Replace the Compaq HAL with the Microsoft HAL.

= STATUS =

Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbenv kbhw kbbug3.50 kbbug3.51 KBSubcategory: ntconfig nthw Additional reference words: prodnt 3.50 3.51 remote procedure calls RPC

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Copyright Microsoft Corporation 1995.