Microsoft KB Archive/829063

= You cannot add a shortcut to new folders on the Shortcuts bar by using an add-in in Outlook 2007 or in Outlook 2003 =

Article ID: 829063

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2007

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SYMPTOMS
If you run an add-in in Microsoft Office Outlook 2007 or in Microsoft Office Outlook 2003, the add-in creates a new personal folders (.pst) file and tries to add a shortcut to the new folders in the Outlook Shortcuts Bar. However, the shortcut is not created as expected.



CAUSE
This problem occurs because the add-in cannot create the shortcut to the folders because the folders do not exist during the execution.



WORKAROUND
To work around this problem, quit and then restart Outlook. Because the folders now exist, the add-in will successfully create the shortcut to the folders.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Additional query words: OL2003 OL2007

Keywords: kbprb kbaddin kbpending kbfix KB829063

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