Microsoft KB Archive/200391

= Error Msg: The Application Could Not Be Initialized =

Article ID: 200391

Article Last Modified on 10/3/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a

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This article was previously published under Q200391



SYMPTOMS
When you attempt to reinstall BackOffice Small Business Server by clicking Add/Remove Microsoft BackOffice Small Business Server in the Add/Remove Programs tool in Control Panel, you may receive the following error message:

The application could not initialized.

The same error message may also occur if you run Startsam.exe.



CAUSE
This problem occurs because the Small Business Server installation files have been replaced by the installation of Windows NT Option Pack.



RESOLUTION
To resolve this problem, rename the following existing files:

C:\winnt.sbs\system32\sysocmgr.exe

C:\winnt.sbs\system32\ocmanage.dll

to:

C:\winnt.sbs\system32\sysocmgr.old

C:\winnt.sbs\system32\ocmanage.old

Expand the original Small Business Server files from the Small Business Server compact disc 1 by typing in the following commands at command prompt.

  Expand D:\i386\sysocmgr.ex_ C:\winnt.sbs\system32\sysocmgr.exe Expand D:\i386\ocmanage.dl_ C:\winnt.sbs\system32\ocmanage.dll

NOTE: The above examples assume that the CD-ROM drive is drive D, and that Small Business Server is installed on drive C.



MORE INFORMATION
Windows NT Option Pack uses the same setup programs as Small Business Server and writes over the existing Small Business Server files with its own version of the setup files. These files are not compatible with the Small Business Server setup program. In addition, any changes made to the Option Pack installation may require running the installation files, Sysocmgr.exe, from the Option Pack CDs.

Additional query words: smallbiz

Keywords: kberrmsg kbprb KB200391

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