Microsoft KB Archive/243370

= Mac IntelliMouse Err Msg: Cannot Open the Online User's Guide for Mouse Products =

Article ID: 243370

Article Last Modified on 7/26/2006

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APPLIES TO


 * Microsoft IntelliMouse Explorer 4.0
 * Microsoft IntelliPoint 1.0 for Macintosh

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This article was previously published under Q243370



SYMPTOMS
When you attempt to open the Online User's Guide, you may receive the following error message:

Cannot open the Online User's Guide for Mouse Products.

Please reinstall the IntelliPoint Software.



CAUSE
This behavior can occur if Microsoft Internet Explorer is not installed on the computer.



RESOLUTION
To resolve this issue, download and install Microsoft Internet Explorer for Macintosh from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/default.mspx

Additional query words: 1.00 intelli point explore apple

Keywords: kberrmsg kbhardware kbprb KB243370

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