Microsoft KB Archive/174294

= Outlook 97 Articles Available by Fax or E-Mail: Messaging =

ID: Q174294

The information in this article applies to:


 * Microsoft Outlook 97

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about E-Mail Messaging, Inbox Ast., and Rules Wizard. Use the instructions in the "Ordering an Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to "mshelp@microsoft.com" (without the quotation marks), with the word "index" in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: index

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q173749  OL97: User-Defined Field Shows How E-mail is Addressed Q173665  OL97: Receiving Voice Mail in the Outlook Inbox Q173462  OL97: Forwarded Message Behaves Differently with Rules Wizard Q173267  OL97: Outlook 8.02 Indicates Larger File Size for Attachments Q173103  OL97: Unable to Route E-mail Message Q173089  OL97: Unable to Open Forwarded Message with Security Q171725  OL97: Outlook Rules Wizard Troubleshooting Q171679  OL97: Overview of the Rules Wizard Add-in Q171294  OL97: HTML Formatted Mail Is Received as a Shortcut Icon Q171292  OL97: Reply Starts Another Mail Client Rather Than Outlook Q171160  OL97: E-mail Truncated Sending to Alphanumeric Pagers Q170697  OL97: Cannot Forward a Fax in Outlook Q170694  OL97: Unable to Send Mail Using the CompuServe Mail Service Q170684  OL97: Unreliable Read and Delivery Receipts with Internet E-mail Q170631  OL97: Removing the "(E-mail)" From E-mail Display Names Q170580  OL97: Embedded Objects May Be Lost when Sending Internet E-Mail Q170545  OL97: Mail Created Offline not Stored in Sent Items Folder Q169819  OL97: Creating a From Rule for an Internet Mail Address Q169709  OL97: How to Copy the Personal Address Book to Another Computer Q169563  OL97: Unable to Start Outlook Minimized Q169259  OL97: New Nickname Features in Outlook 8.02 Q169076  OL97: Mailto Function Includes Only E-mail Address Q168641  OL97: Unable to Resolve Nicknames Q167983  OL97: How to Type a Fax Number on the To Line of a Mail Message Q166344  OL97: File Attachments Will not Open When Using Wordmail Q166315  OL97: Limitations of the Recall Message Feature Q166091  OL97: No Support of Lightweight Directory Access Protocol Q165794  OL97: Unable to Save Rules After Installing Rules Wizard Q164598  OL97: How to Clear the AutoNameCheck List Q163860  OL97: Err Msg: A Message Could Not Be Delivered Q163749  OL97: Preventing Reply All to Large Aliases Q163667  OL97: No Notification Given for Arriving E-Mail Messages Q163385  OL97: Mail Message Icon Does Not Change After Reading Q163176  OL97: MSN Mail Not Sent with Category or Contact Attachment Q162571  OL97: Inbox Assistant Not Available Q162343  OL97: How to Troubleshoot Mail Stuck in the Outbox Q161790  OL97: Error Message That Sent Items Remain in Outbox Q161479  OL97: How to Look Up a Contact from an E-Mail Address Q161375  OL97: Err Msg: "Cannot Perform the Requested Operation" When Right-Clicking Send Options Q161323  OL97: Undeliverable Mail Message When Sending Internet Mail Q161210  OL97: How to Delete an Entire Message Thread Q161029  OL97: Read-only Status Displayed in Message Title Bar Q160934  OL97: How to Sort and Print Tracking Information Q160813  OL97: How to Specify RTF for Specific E-mail Addresses Q159810  OL97: How to Disable Annotation Marks in Replies and Forwards Q158137  OL97: "Read-Only" Not Removed from Titlebar in Saved Item Additional query words: index

Keywords         : kblist Version          : WINDOWS:97 Platform         : WINDOWS Issue type       : kbinfo Last Reviewed: February 11, 1999