Microsoft KB Archive/176831

= Multimedia: Computer Stops Responding When Accessing Web Links =

Article ID: 176831

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Bookshelf 96-97 Standard Edition
 * Microsoft Bookshelf 98 Standard Edition
 * Microsoft Cinemania 97 Standard Edition
 * Microsoft Encarta Encyclopedia 97 Standard Edition
 * Microsoft Encarta Encyclopedia 97 Deluxe Edition
 * Microsoft Encarta Encyclopedia 98 Standard Edition
 * Microsoft Encarta Virtual Globe 98
 * Microsoft Music Central 97 Standard Edition

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This article was previously published under Q176831



SYMPTOMS
When you attempt to access a Web link from one of the programs listed in the applies to section of this article, your computer may stop responding (hang).



CAUSE
This behavior can occur if the HyperText Transfer Protocol (HTTP) is not a registered file type.



RESOLUTION
To resolve this issue, use the following steps:

 Double-click My Computer. On the View Menu, click Options. Click the File Types tab. In the Registered File Types box, search for the following file type:

URL:HyperText Transfer Protocol



If this file type does not exist, you must either install Microsoft Internet Explorer version 3.02 or later, or install another Web browser that correctly registers the HTTP file type.

You can obtain Internet Explorer from the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads/default.mspx



MORE INFORMATION
Installing Internet Explorer registers the HTTP file type and configures Internet Explorer to be your default Windows 95 Web browser. If you want to make another Web browser (such as Netscape Navigator) your default Web browser, start this browser from the Start menu. When you are prompted to make this browser your default Web browser, click Yes.

Additional query words: multi-media mmtitles

Keywords: kbenv kbfaq kbinfo kbmm KB176831

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