Microsoft KB Archive/894461

= You may receive an &quot;Access Denied&quot; error message when you manage a subset of attributes on user objects in Active Directory Users and Computers =

Article ID: 894461

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
You may receive an &quot;Access Denied&quot; error message when all the following conditions are true:
 * You manage a subset of attributes on user objects in Active Directory Users and Computers (ADUC).
 * You try to update the values of those attributes for which you have write access.

This problem occurs when you try to update the values for users who have mailboxes enabled.

Access denied.

Facility: LDAP Provider

ID no: 80070005

Microsoft Active Directory - Exchange Extension

Even though you receive this error message, the updates that you made to the values of the attributes on the user objects are not fully applied. You will see the newly updated values in the attributes of the users the next time that you log on.

Note This error message is only received for the user whose mailbox is enabled.



Service pack information
To resolve this problem, obtain the latest service pack for Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 22-Mar-2005 02:45  6.5.7232.95    14,628,352  Maildsmx.dll

Note Because of file dependencies, this hotfix requires Microsoft Exchange Server 2003 Service Pack 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Exchange Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM

Keywords: kbqfe kbhotfixserver kbexchdirectory kbfix kbbug KB894461

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