Microsoft KB Archive/290852

= You cannot double-click to open an Excel attachment in Outlook 2002 =

Article ID: 290852

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Excel 2002 Standard Edition

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This article was previously published under Q290852





For a Microsoft Outlook 2000 version of this article, see 231342.



For a Microsoft Outlook 98 version of this article, see 231350.



SYMPTOMS
All attempts to open an Excel file attachment in a message by double-clicking the file are unsuccessful.

If you double-click an Excel attachment in a message, Excel starts and appears to stop responding without opening the worksheet. If you minimize Excel, the following hidden error message occurs:

The system cannot find the file specified.

If you right-click the Excel message attachment, and then click Save As to save it to your hard disk, it saves successfully. However, when you double-click the saved file to open it, you receive the following error message:

Cannot find the file  (or one of its component(s)). Make sure the path and file name are correct and that all required libraries are available.

If you click Open on the Excel File menu to open the file from your hard disk, the file opens.



RESOLUTION
Use the following steps to resolve this behavior:
 * 1) Close the message.
 * 2) Start Excel.
 * 3) On the Tools menu, click Options.
 * 4) Under the General tab, click to clear the ignore other applications option, and then click OK.
 * 5) Quit Excel.

Now you can double-click the attachment to open it in Excel, and you can save it to your hard disk, and then double-click the file to open it.



MORE INFORMATION
For additional information about this issue, please see the following article in the Microsoft Knowledge Base:

149764 XL: Workbook Doesn't Open When Double-Clicked

Keywords: kberrmsg kbprb kbsavefile KB290852

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