Microsoft KB Archive/162304

= PowerPoint Articles Available by Fax or E-Mail: Usage Issues =

ID: Q162304

The information in this article applies to:


 * Microsoft PowerPoint 97 for Windows

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about usage issues. Use the instructions in the "Ordering Articles by E-Mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-Mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q189817    PPT97: Font Smoothing in Slide-Show-Built Text Looks Bad Q189698    PPT97: Slow Performance or Memory Errors Running PowerPoint Q189645    PPT97: Using Colors in PowerPoint Q189643    PPT97: Windows 95 Taskbar Doesn't Respond During Slide Show. Q189642    PPT97: Shared Files Installed to \Msapps Folder on WinNT 3.51

Q189640    PPT97: "Not Enough Printer Memory..." Error Trying to Print File Q190392    PPT97: Cannot Open PowerPoint Files with Windows 95 Quick View Q190387    PPT97: System Stops Responding Opening/Viewing File w/Graphics Q190386    PPT97: Unexpected Font Substitution by Some Printer Drivers Q190385    PPT97: File Size Differs Between Macintosh and Windows Versions

Q190377    PPT97: Fonts in Font List Contain Question Marks Q190331    PPT97: Sound or Movie Objects Play Incorrectly or Not at All Q190325    PPT97: Color Text in Shaded Objects Doesn't Print to DeskJet 1600c Q158416    PPT97: Color of Chart Floor Is Incorrect in Slide Show Q161473    PPT97: Recorded Narration Overrides Embedded Sounds

Q161544    PPT97: How To Determine the IP Address of a Windows 95 Computer Q162095    PPT97: Opening Folder May Cause PowerPoint to Hang Additional query words: 97 8.00

Keywords         : kbusage kbdta Version          : windows:97 Platform         : WINDOWS Hardware         : x86 Issue type       : kbinfo Last Reviewed: September 23, 1998