Microsoft KB Archive/920082

= Problems that may occur if you are using a beta version of Windows Internet Explorer 7 =

Article ID: 920082

Article Last Modified on 10/27/2007

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APPLIES TO


 * Windows Internet Explorer 7

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SYMPTOMS
You may experience any of the following symptoms:  When you try to install Windows Internet Explorer 7, you may receive an error message that resembles the following:

Internet Explorer 7 could not be installed. You must restart your system to confirm that any changes to your system are undone. After restarting, follow the &quot;Internet Explorer Troubleshooting&quot; shortcut on your desktop to get more information.

Additionally, when you view the Setupapi.log file, you may see an entry in the log that resembles the following:


 * 1) E008 Setting registry value Registry_Key #E033 Error 5: Access is denied.

 You receive the following error message:

iesetup.exe is not a valid win32 application.

 After Internet Explorer 7 is installed, and the computer is restarted, you may receive the following error message:

motiveSB.EXE Entry point not found. getprocessimagefilenameW could not be located in the dynamic link library PSAPI.dll.

 When you view the toolbar, you cannot see the E-mail command. Additionally, you cannot add the E-mail command to the toolbar. Internet Explorer 7 closes immediately, and you do not receive an error message. When you try to open Internet Explorer 7, you receive the following error message:

The Procedure Entry Point InternetGetSecurityInfoByURLw could not be located in the dynamic link library WININET.DLL.

 When you try to open Internet Explorer 7, you receive the following error message:

Internet Explorer has encountered a problem with an add on and needs to close.

 When you try to visit an FTP Web site, you receive the following error message:

Internet Explorer cannot display the webpage.

</li> When you click a link or a Web address in Microsoft Outlook Express or in Microsoft Office Outlook, Internet Explorer 7 does not open the Web page.</li></ul>

<div class="cause_section">

CAUSE
These problems may occur if you are using a beta version of Windows Internet Explorer 7.

<div class="resolution_section">

RESOLUTION
To resolve these problems, upgrade to the release version of Windows Internet Explorer 7. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/downloads

Additional query words: IE 7 IE7

Keywords: kbtshoot kbprb KB920082

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