Microsoft KB Archive/313939

= Visio2002: When You Try to Install Microsoft Data Engine, the Installation Nearly Completes and Then Rolls Back =

Article ID: 313939

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio Network Center
 * Microsoft Visio Network Center
 * Microsoft Windows XP Professional
 * Microsoft Windows 2000 Standard Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q313939



SYMPTOMS
When you attempt to install Microsoft Data Engine (MSDE) 2000 on a Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP-based computer, the installation process may proceed until it is nearly finished and then unexpectedly roll back. As a result, you cannot successfully install MSDE.



CAUSE
This behavior can occur if any of the following conditions are true:
 * The Server service is not started.

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 * The Server service is not installed on your computer. This can occur if File and Print Sharing for Microsoft Networks is not installed on your hard disk.

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 * File and Print Sharing for Microsoft Networks is installed on your hard disk, but it is disabled.



RESOLUTION
To resolve this issue, make sure that File and Print Sharing for Microsoft Networks is installed and enabled, and that the Server service is running. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

 Log on to Windows as Administrator or as a member of the Administrators group. Click Start, point to Programs, point to Administrative Tools, and then click Services. In the Details pane (on the right), locate the Server service, and then do one of the following, as appropriate to your situation:  If the Server service is displayed in the list of services and it is running, stop and then restart it. To do this, right-click Server, and then click Restart.

-or- If the Server service is displayed in the list of services and it is not running, start it. To do this, right-click Server, and then click Start.

-or- If the Server service is not displayed in the list of services, either enable or install File and Print Sharing for Microsoft Networks. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Click Start, point to Settings, point to Control Panel, and then double-click Network and Dial-up Connections.</li> Right-click the appropriate network connection, and then click Properties.</li> Do one of the following, as appropriate to your situation: <ul> If File and Print Sharing for Microsoft Networks is not listed under Components checked are used by this connection, this component is not installed.

To install File and Print Sharing for Microsoft Networks, click Install. In the Select Network Component Type dialog box, click Service, and then click Add. Under Network Service, click File and Print Sharing for Microsoft Networks, click OK, and then click Close.

-or-</li> If File and Print Sharing for Microsoft Networks is listed under Components checked are used by this connection, but its check box is cleared, this component is installed but disabled.

To enable it, click to select the File and Print Sharing for Microsoft Networks check box, and then click OK.</li></ul> </li></ol> </li></ul> </li> Install MSDE.</li></ol>

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MORE INFORMATION
For more information about how to install Visio Enterprise Network Tools, refer to the Install_Document.rtf file on the Microsoft Visio Enterprise Network Tools CD-ROM.

Additional query words: prb

Keywords: kbprb KB313939

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