Microsoft KB Archive/812225

= XADM: Public Contacts Folder Takes a Long Time to Open =

Article ID: 812225

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you open a public contacts folder that contains a large number of items, the folder takes a long time to open.



CAUSE
This problem may occur if the Microsoft Windows 2000 Access Control List (ACL) has been modified for &quot;per item&quot; restrictions.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When a client opens a public contacts folder, the server builds a view to reflect the client's search criteria, and then if possible, this view is cached on the server. If &quot;per item&quot; ACLs are applied to items in the public contacts folder, the server builds a new view that reflects the ACL changes when the client opens the folder. ACLs are used to hide items from a client. When the ACLs are changed, the server rebuilds the view to make sure that each item is still visible to the client and fits the client's search criteria.

Keywords: kbbug kbprb KB812225

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