Microsoft KB Archive/231462

= IIS 3.0 Remote Computer May Fail after Applying Service Pack 4 =

Article ID: 231462

Article Last Modified on 9/4/2007

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APPLIES TO


 * Microsoft Internet Information Server 3.0
 * Microsoft Internet Information Server 4.0

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This article was previously published under Q231462



SYMPTOMS
When a computer running IIS 4.0 is configured to remotely administer a computer running IIS 3.0 from the IIS 4.0 MMC, the configuration may fail and the ability to remotely administer the remote IIS 3.0 computer may be lost after applying Windows NT Service Pack 4.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time                 Size    File name     Platform -  5/3/99    1:13PM               128kb   Infocomm.dll  x86 5/3/99   1:13PM               15kb    Infoadmn.dll  x86 5/5/99   9:13PM               219kb   Infocomm.dll  alpha 5/5/99   9:14PM               23kb    Infoadmn.dll  alpha

Note: Apply the above files to the IIS 3.0 computer.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 SP 4.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB231462

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