Microsoft KB Archive/262975

= XFOR: &quot;553 Malformed Address&quot; Error Message Occurs When You Send E-mail from Palm III Handheld =

Article ID: 262975

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 4.0 Service Pack 1
 * Microsoft Exchange Server 4.0 Service Pack 2
 * Microsoft Exchange Server 4.0 Service Pack 3
 * Microsoft Exchange Server 4.0 Service Pack 4
 * Microsoft Exchange Server 4.0 Service Pack 5
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.0 Service Pack 1
 * Microsoft Exchange Server 5.0 Service Pack 2
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q262975



SYMPTOMS
When you use a Palm III Handheld device to send e-mail messages, you may receive a generic &quot;Simple Mail Transfer Protocol (SMTP) Error&quot; error message. If you increase the protocol logging level to Maximum on an Exchange Server computer, you may receive the following error message:

553 malformed address:



CAUSE
This behavior can occur if you import entries from the Exchange Personal Address Book (PAB) into the Palm III Handheld device. The Palm III Handheld device imports the alias instead of the full SMTP address; the Exchange Server computer processes the alias as a malformed address.



RESOLUTION
To resolve this behavior, manually edit addresses on the Palm III Handheld device so that the full SMTP addresses of the imported entries are displayed, for example:

username@domain.com



STATUS
This behavior is by design.

Additional query words: pocket pc ppc exch2kp2w

Keywords: kberrmsg kbprb KB262975

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