Microsoft KB Archive/167617

= WD97: Table Borders Misaligned When Printed to 9-Pin Printer =

Article ID: 167617

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q167617



SYMPTOMS
If you print a document containing table borders to a 9-pin dot matrix printer, the borders of the table may be printed much higher or lower on the page than they should be. The text of the table will be printed in the correct location.

This problem has also been reported when printing the document to some fax drivers.



RESOLUTION
To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, use the printer metrics setting for the document. If you enable this setting, the document will print correctly to 9-pin printers. To enable this setting, follow these steps:


 * 1) On the Tools menu, click Options.
 * 2) Click the Compatibility tab.
 * 3) Under Options, click to select the "Use printer metrics to lay out document" check box.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1



MORE INFORMATION
The "Use printer metrics to lay out document" option uses the printer driver information to format the document so that it prints correctly to this particular printer. This is how versions of Word earlier than Word 97 lay out a document for printing. The disadvantage of this method is that the document printout varies depending on the capabilities of the current printer.

In Word 97, the document is printed to a "virtual printer driver." This gives Word 97 the ability to print a document on multiple printers and have the document look the same when it is printed from any printer.

This problem did not occur in earlier versions of Word because earlier versions of Word always use printer metrics to lay out the document.

24-pin dot matrix printers print the table borders correctly in all versions of Word.

The following 9-pin dot matrix printers are affected by this problem:

AT&T 473/478

Brother M-1309

Brother M-1809

Brother M-1818

Brother M-1909

Brother M-1918

Citizen 120D

Citizen 120D+

Citizen 180D

Citizen 200GX

Citizen 200GX/15

Citizen GSX-190

Citizen HSP-500

Citizen HSP-550

Citizen Prodot 9

Citizen Prodot 9x

Citizen Swift 9

Citizen Swift 9x

Citizen Swift 90

Digital LA310

Digital LA70

Digital LA75

Epson AP-2000

Epson AP-2250

Epson AP-2500

Epson DFX-5000

Epson DFX-8000

Epson Compatible 9 Pin

Epson EX-800

Epson EX-1000

Epson FX-80

Epson FX-80+

Epson FX-85

Epson FX-86e

Epson FX-100

Epson FX-100+

Epson FX-105

Epson FX-185

Epson FX-286

Epson FX-286e

Epson FX-800

Epson FX-850

Epson FX-870

Epson FX-1000

Epson FX-1050

Epson FX-1170

Epson JX-80

Epson LX-80

Epson LX-86

Epson LX-100

Epson LX-400

Epson LX-800

Epson LX-810

Epson LX-850

Epson LX-850+

Epson LX-1050

Epson MX-80

Epson MX-80 F/T

Epson MX-100

Epson RX-80

Epson RX-80 F/T

Epson RX-80 F/T+

Epson RX-100

Epson RX-100+

Epson T-750

Epson T-1000

Fujitsu DX 2100

Fujitsu DX 2200

Fujitsu DX 2300

Fujitsu DX 2400

IBM 4226 Model 302

IBM Graphics

Generic IBM Graphics 9pin

Generic IBM Graphics 9pin wide

IBM Personal Printer II 2380

IBM 2380 Plus

IBM Personal Printer II 2381

IBM 2381 Plus

IBM Proprinter

IBM Proprinter II

IBM Proprinter III

IBM Proprinter XL

IBM Proprinter XL II

IBM Proprinter XL III

Mannesmann Tally MT 81

Mannesmann Tally MT 90

Mannesmann Tally MT 130/9

Mannesmann Tally MT 131/9

Mannesmann Tally MT 150/9

Mannesmann Tally MT 151/9

Mannesmann Tally MT 230/18

Mannesmann Tally MT 230/9

Mannesmann Tally MT 290

Mannesmann Tally MT 340

Oki ML 182 Elite (IBM)

Oki ML 192 Elite (IBM)

Oki ML 192 Elite (Microline)

Oki ML 193 Elite (IBM)

Oki ML 193 Elite (Microline)

Oki ML 280 Elite (IBM)

Oki ML 320 Elite (IBM)

Oki ML 320 Elite (Microline)

Oki ML 321 Elite (IBM)

Oki ML 321 Elite (Microline)

Oki ML 520 Elite (IBM)

Oki ML 520 Elite (Microline)

Oki ML 521 Elite (IBM)

Oki ML 521 Elite (Microline)

Oki ML 3410 Elite (IBM)

Okidata ML Pacemark 3410

Okidata ML 92-IBM

Okidata ML 93-IBM

Okidata ML 184-IBM Turbo

Okidata ML 192

Okidata ML 192 Plus

Okidata ML 192-IBM

Okidata ML 193

Okidata ML 193 Plus

Okidata ML 193-IBM

Okidata ML 292

Okidata ML 292-IBM

Okidata ML 293

Okidata ML 293-IBM

Okidata ML 320

Okidata ML 320-IBM

Okidata ML 321

Okidata ML 321-IBM

Okidata ML 520

Okidata ML 520-IBM

Okidata ML 521

Okidata ML 521-IBM

Olivetti DM 95

Olivetti DM 109

Olivetti DM 119

Olivetti DM 209 L

Olivetti DM 309

Olivetti DM 309 S

Olivetti DM 309 L

Olivetti DM 309 SL

Panasonic KX-P1081

Panasonic KX-P1150

Panasonic KX-P1170

Panasonic KX-P1180

Panasonic KX-P1695

Panasonic KX-P2180

Seikosha SP-1900

Seikosha SP-1900+

Seikosha SP-2415

Seikosha SP-2400

Seikosha SP-2000

Star FR-15

Star FR-10

Star LC-10

Star LC-10 Colour

Star LC-15

Star LC-20

Star LC-100 Colour

Star LC-200

Star NL-10

Star NX-1000

Star NX-1000 Rainbow

Star NX-1001

Star NX-1020 Rainbow

Star NX-1500

Star XR-1000

Star XR-1020

Star XR-1500

Star XR-1520

Star ZA-200

Star ZA-250

