Microsoft KB Archive/232547

= You receive the "MMSYSTEM277 A problem occured initializing MCI. Try..." error message when you try to play a movie file =

Article ID: 232547

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q232547



SYMPTOMS
When you attempt to play a movie (.mov) file, you may receive one or both of the following error messages:  

MMSYSTEM277 A problem occured initializing MCI. Try restarting Windows.

No combination of filters could be found to render the stream.





CAUSE
This issue can occur if you are using an out-of-date version of Microsoft Windows Media Player.



RESOLUTION
To resolve this issue, install the most current version of Windows Media Player from the Microsoft Windows Update Site:
 * 1) Click Start, click Windows Update, click Product Updates, and then click Yes.
 * 2) Click to select the Windows Media Player check box, and then click Download.
 * 3) Follow the instructions on the screen to finish the installation of Windows Media Player.

Keywords: kberrmsg kbprb KB232547

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