Microsoft KB Archive/321100

= COMTI Stops Responding on Second Call with Event 102 Exception 1304 =

Article ID: 321100

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft SNA Server 4.0

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This article was previously published under Q321100



SYMPTOMS
A COM Transaction Integrator (COMTI) method call works one time, and none of the following calls succeeds until the Component Services application package shuts down. Each time that a call is unsuccessful, Component Services posts a COMTI Event 102 in the application event log with the following details:

Exception description: (1304) COM Transaction Integrator was unable to process the method because the Transaction Server is in the process of stopping. Retry the operation later.

NOTE: The Component Services application package can shut down in one of the following ways:
 * Automatically: if the Minutes until idle shutdown option is set. (The default setting is three minutes.)
 * Manually: when you open the Component Services manager, right-click the Application Package, and then click Shut down.



CAUSE
This problem occurs when you apply COM+ Hotfix Rollup Package 19 or later and if you use COMTI with SNA Server 4.0 and Host Integration Server 2000.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

318105 INFO: Availability of Windows 2000 Post-Service Pack 2 COM+ Hotfix Rollup Package 19



Host Integration Server 2000
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack

The English version of this fix should have the following file attributes or later:

NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.

SNA Server 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft SNA Server version 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.

Additional query words: HIS 2000

Keywords: kbhotfixserver kbqfe kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix KB321100

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