Microsoft KB Archive/842577

= The Microsoft Exchange Connector for Lotus Notes service stops functioning when you send an e-mail message that has a linked object in Exchange 5.5 or in Exchange 2003 =

Article ID: 842577

Article Last Modified on 10/25/2007

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

-





SYMPTOMS
If you use Microsoft Exchange Client with WordMail to create an e-mail message that has a linked object attachment, and you send the e-mail message to a Lotus Notes recipient, the Microsoft Exchange Connector for Lotus Notes service may stop functioning.



CAUSE
This problem may occur if the following conditions are true:
 * You use Exchange Client with WordMail to create an e-mail message.
 * The e-mail message contains a linked attachment that you created by using the Link to File command.

You access the Link to File command by clicking the Insert menu, clicking File, and then clicking Link to File.
 * The mail is sent by using the Microsoft Exchange Connector for Lotus Notes.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Exchange Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Exchange Server 5.5 Service Pack 4 must be installed on your computer before you install this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 08-Jun-2004 20:47  5.5.2658.11       208,144  Ctreestd.dll 08-Jun-2004 20:51  5.5.2658.11        44,816  Dispatch.exe 08-Jun-2004 20:55  5.5.2658.11       106,256  Dxagwise.dll 08-Jun-2004 20:52  5.5.2658.11        59,152  Dxamex.dll 08-Jun-2004 20:52  5.5.2658.11        72,464  Dxanotes.dll 08-Jun-2004 21:14  5.5.2658.11        49,936  Dxasnads.dll 08-Jun-2004 20:51  5.5.2658.11       285,456  Exconmsg.dll 08-Jun-2004 20:56  5.5.2658.11        42,256  Gw2mex.exe 08-Jun-2004 20:55  5.5.2658.11       125,200  Gwhc.dll 08-Jun-2004 23:28  5.5.2658.11       400,144  Gwrouter.exe 08-Jun-2004 20:49  5.5.2658.11       178,448  Lscms.dll 08-Jun-2004 21:08  5.5.2658.11        19,216  Lsdiajcl.exe 08-Jun-2004 21:09  5.5.2658.11        68,880  Lsdiamex.exe 08-Jun-2004 21:08  5.5.2658.11        57,616  Lsdiavm.exe 08-Jun-2004 20:52  5.5.2658.11        31,504  Lsdxa.exe 08-Jun-2004 20:49  5.5.2658.11        22,800  Lsldew.dll 08-Jun-2004 21:09  5.5.2658.11        72,464  Lsmexdia.exe 08-Jun-2004 20:49  5.5.2658.11       153,360  Lsmexhc.dll 08-Jun-2004 20:49  5.5.2658.11       281,360  Lsmexif.dll 08-Jun-2004 20:53  5.5.2658.11        14,608  Lsmexin.exe 08-Jun-2004 20:54  5.5.2658.11        37,648  Lsmexnts.exe 08-Jun-2004 20:49  5.5.2658.11       214,800  Lsntshc.dll 08-Jun-2004 20:55  5.5.2658.11        48,912  Lsntsmex.exe 08-Jun-2004 21:03  5.5.2658.11        96,528  Lsqview.dll 08-Jun-2004 21:08  5.5.2658.11        22,800  Lsvmdia.exe 08-Jun-2004 21:06  5.5.2658.11       140,048  Lsvmhc.dll 08-Jun-2004 20:55  5.5.2658.11        52,496  Lsxfm.dll 08-Jun-2004 20:56  5.5.2658.11        34,064  Mex2gw.exe 08-Jun-2004 23:28  5.5.2658.11        72,976  Mlmignts.dll 08-Jun-2004 20:54  5.5.2658.11        15,120  Ntsperf.dll 08-Jun-2004 20:47  5.5.2658.11        16,656  Ntspxgen.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Microsoft Exchange Server 2003 Service Pack 2.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: shuts down attached link object exits terminates abnormally

Keywords: kbexchange2003presp2fix kbexchange550presp5fix kbbug kbfix kbqfe kbhotfixserver KB842577

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.