Microsoft KB Archive/195255

= Works: How to Troubleshoot Video Problems in Works for Windows =

Article ID: 195255

Article Last Modified on 11/15/2004

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APPLIES TO


 * Microsoft Works 3.0 Standard Edition
 * Microsoft Works 4.5 Standard Edition
 * Microsoft Works 4.5a
 * Microsoft Works 4.0 Standard Edition
 * Microsoft Works 4.0a

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This article was previously published under Q195255



SUMMARY
This article lists several Microsoft Knowledge Base articles that contain general troubleshooting steps to resolve video related issues in Microsoft Windows. The information in these articles may help you to resolve video related issues in Microsoft Works for Windows.

Symptoms of video related issues in Works for Windows can include:


 * You receive "general protection fault" or "invalid page fault" error messages.


 * Your computer stops responding (hangs).


 * Your documents are not printed correctly.


 * Your pointing device does not work properly.


 * The colors displayed on the screen are not correct.


 * Screen images are not drawn correctly.



MORE INFORMATION
For more information about how to resolve video related issues in Works for Windows, please see the following articles in the Microsoft Knowledge Base:

124267 Display Adapter Information and Useful Switches

127139 Troubleshooting Video Problems in Windows

130975 Resource Conflict with Standard VGA Video Driver

133240 Troubleshooting Device Conflicts with Device Manager

136337 Troubleshooting Windows 95 Startup Problems and Error Messages

156126 Troubleshooting Windows 95 Using Safe Mode

192926 How to Perform Clean-Boot Troubleshooting for Windows 98

Additional query words: 3.00 4.00 4.00a 4.50a w_works winworks gpf ipf blue freeze crash

Keywords: kberrmsg kbhowto kbinfo kbdisplay KB195255

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