Microsoft KB Archive/66768

Word: Randomly Hangs with an External IBM 3.5-inch Disk Drive

PSS ID Number: Q66768 Article last modified on 11-02-1994

5.50

MS-DOS

= SUMMARY =

The external IBM 3.5-inch disk drive requires two device drivers to be loaded in the CONFIG.SYS file in order for the computer to recognize the external disk drive. The device drivers are EXDSKBIO.DRV and DRIVER.SYS.

To use a mouse with a computer using an external IBM 3.5-inch disk drive, the mouse driver will need to be loaded before the disk drive device drivers. Your CONFIG.SYS file should have the following lines, in the following order:

device=C:.SYS device=C:.DRV device=C:.SYS

If the mouse driver device line appears after the driver files for the 3.5-inch disk drive, Word will hang randomly.

KBCategory: kbother KBSubcategory: Additional reference words: 5.50 ============================================================================= Copyright Microsoft Corporation 1994.