Microsoft KB Archive/930980

= Error message when you try to upgrade SoftGrid for Terminal Services: &quot;SoftGrid for Terminal Servers must be installed from a console session&quot; =

Article ID: 930980

Article Last Modified on 4/27/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to upgrade Microsoft SoftGrid for Terminal Services, you receive the following error message:

SoftGrid for Terminal Servers must be installed from a console session.

Note You may also receive this error message when you are performing a new installation of SoftGrid for Terminal Services.



CAUSE
This problem occurs if you try to upgrade SoftGrid for Terminal Services by using a Remote Desktop connection. However, you did not use the /console switch. 

RESOLUTION
To resolve this problem, upgrade SoftGrid for Terminal Services by using the /console switch. For example, use a command that resembles the following command:

%systemroot%\system32\mstsc.exe /v:servername /console

Keywords: kbexpertiseinter kbtshoot KB930980

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