Microsoft KB Archive/180671

= OL98: Err Msg: Could Not Find a Contact with This E-mail Address =

Article ID: 180671

Article Last Modified on 8/11/1999

-

APPLIES TO


 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q180671





SYMPTOMS
In Microsoft Outlook, when you right-click a resolved e-mail address and click Look Up Contact on the shortcut menu, you may receive the following error message:

Could not find a contact with this e-mail address.



CAUSE
The addressee is not in your primary Contacts folder.



MORE INFORMATION
The Look Up Contact feature limits searches to the primary Contacts folder.

Outlook searches additional contact folders for "Check Names" resolution. For performance purposes, Outlook does not look up contacts in additional contact folders.

NOTE: When you create a mail message from the Address Book by clicking New Message on the File menu in the Address Book dialog box, the Look Up Contact command is not available.

