Microsoft KB Archive/110572

= Deleting Fax from Outbox Does Not Remove It from the Queue =

Article ID: 110572

Article Last Modified on 10/2/1999

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q110572



SYMPTOMS
If a fax is set for retry, and you delete it from the Outbox, it remains in the fax queue and Microsoft At Work PC Fax continues trying to send it.



CAUSE
Microsoft At Work PC Fax is not designed to allow faxes to be deleted from the Outbox. The only supported way to cancel a fax is to use the queue.

KBCategory: kbtool kbatwork kbenv

KBSubcategory: wfw wfwg awfax

Additional query words: 3.11

Keywords: KB110572

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