Microsoft KB Archive/322078

= You receive a &quot;The feature you are trying to use is on a CD-ROM or other removable disk that is not available&quot; error message when you try to install Publisher 2002 =

Article ID: 322078

Article Last Modified on 1/10/2006

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APPLIES TO


 * Microsoft Publisher 2002 Standard Edition

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This article was previously published under Q322078



SYMPTOMS
When you try to install or upgrade Microsoft Publisher 2002, you may receive the following error message:

The feature you are trying to use is on a CD-ROM or other removable disk that is not available.

You are then prompted for the Publisher 2000 CD-ROM or the Microsoft Office 2000 Disc 2 CD-ROM.

NOTE: The name of the CD-ROM requested may differ, depending upon how you installed Microsoft Publisher 2000.

If you insert either CD-ROM into the CD-ROM drive, you receive a message that states that the Data2.msi file cannot be located. Microsoft Publisher setup cannot continue.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Microsoft Publisher 2002 Setup.
 * 2) On the User information page, type your user information, and then click Next.
 * 3) On the installation type page, click Complete Install, and then click Next.
 * 4) Click Keep all previous versions, and then click Next.
 * 5) Click Install.
 * 6) Click OK.

NOTE: After you finish these steps, you can remove earlier versions of Microsoft Publisher by using the Add or Remove Programs tool in Control Panel.

Additional query words: prb

Keywords: kberrmsg kbtshoot kbupgrade kbsetup kbprb KB322078

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