Microsoft KB Archive/318577

= You Receive an Error Message When You Manage a Windows NT 4.0 Printer Server from Windows 2000 =

Article ID: 318577

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q318577



SYMPTOMS
If you try to manage a Microsoft Windows NT 4.0-based printer server from a Windows 2000-based computer to install an OEM version 3 driver, you may receive the following error message:

The printer driver you selected is either not compatible with your current version of Windows, or it may not be available. Select a compatible driver from the list, or contact your administrator for help.

This error message may occur after you follow the steps in the following Microsoft Knowledge Base article:

263090 How to Install a Windows 2000 Print Driver in Windows NT 4.O for Point and Print



WORKAROUND
To work around this behavior, place the version 3 printer driver's .inf file in the %SystemRoot%\Inf folder on the Windows 2000-based computer. After you do this, you are prompted to provide a path to the driver installation files instead of receiving the error message.

Additional query words: point and print

Keywords: kberrmsg kbprb kbprint KB318577

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