Microsoft KB Archive/223005

= XFOR: RTF Information Is Lost When Sent Through GroupWise Connector =

Article ID: 223005

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q223005



SYMPTOMS
Rich Text Format (RTF) information that is used in the message body or subject line is converted into plain text. This applies to all messages that have to pass through the Novell API gateway.



CAUSE
The API gateway does not recognize RTF information, and subsequently converts all characters to plain text format.



MORE INFORMATION
The Microsoft Exchange Connector for Novell GroupWise is dependent on the API gateway for interoperability between Exchange Server and GroupWise. Any limitation of the API gateway will directly affect the fidelity of messages traversing the GroupWise connector. Note that this applies to all versions of the GroupWise connector.

Keywords: kbprb KB223005

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