Microsoft KB Archive/127762

Mac Works 4.0: Errors Occur When Attempting to Run Setup

PSS ID Number: Q127762 Article last modified on 10-22-1998

4.0 4.0a 4.0b

MACINTOSH

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= SYMPTOMS =

When you attempt to install Microsoft Works, the Setup program gives the following message:

Block Verification Error

= CAUSE =

If the Setup program does not have enough memory, information may not copy from the disks to the hard drive, and installation fails.

= RESOLUTION =

NOTE: If this is your first attempt to install Works, please skip steps 1 and 2.


 * 1) Open the System folder, then the Preferences folder, and drag the Registration Database to the trash.
 * 2) From the Special menu, choose Empty Trash.
 * 3) From the Apple menu, choose About This Macintosh. From the size of the Largest Unused Block of memory, subtract 600. Note this number.
 * 4) From the Microsoft Works 4.0 Install Disk 1, open the Setup folder.
 * 5) Click the Microsoft Setup icon once.
 * 6) From the File menu, choose Get Info.
 * 7) In the Preferred Size box, type the number you noted in step 3.
 * 8) Close this window. Run Microsoft Works Setup again.

= MORE INFORMATION =

If the block verification error message continues, you might need to turn on Virtual Memory to increase memory available for Setup.

For additional information on Virtual Memory, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q128564 TITLE : “Works: Not Enough Memory to Run Macsetup”

KBCategory: kbsetup KBSubcategory: mwksmisc macworkskb

Additional reference words: m_works 4.00 4.00a 4.00b mac crash bomb freeze resources ====================================================================== Keywords : kbsetup Version : 4.0 4.0a 4.0b Platform : MACINTOSH Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.