Microsoft KB Archive/122319

= NEC CDR-500 and CDR-600 May Require Firmware Upgrade =

Article ID: 122319

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q122319



3.50

WINDOWS

kb3rdparty



SYMPTOMS
When you install or access an NEC CDR-500 (3Xi) or NEC CDR-600 (3Xe) CD-ROM in Windows NT version 3.5, problems may occur.



CAUSE
Problems may occur if the NEC SCSI CD-ROM is configured as a SCSI-2 device.



RESOLUTION
To correct this problem, do one of the following:


 * Configure the NEC SCSI CD-ROM as a SCSI-1 device.

-or-
 * Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Contact NEC Technical Support for version 2.5 or later of the CD-ROM firmware to make it work as a SCSI-2 device. The number for NEC Technical Support is (800) 632-4525.

The NEC products discussed here are manufactured by NEC Technologies, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt 3rdparty

Keywords: KB122319

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