Microsoft KB Archive/918491

= The Inventory Tool for Microsoft Updates (ITMU) does not process hardware inventory from a client computer in SMS 2003 =

Article ID: 918491

Article Last Modified on 1/11/2007

-

APPLIES TO


 * Microsoft Systems Management Server 2003

-



Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
You use the Inventory Tool for Microsoft Updates (ITMU) to scan Microsoft Systems Management Server (SMS) 2003 client computers for updates. In this scenario, you experience the following symptoms:  SMS 2003 does not obtain the hardware inventory from some client computers successfully. Error information that resembles the following is logged in SMS 2003:

Processing file 4cpuuu4d.MIF  $$ Renamed file to process from E:\SMS\inboxes\auth\dataldr.box\process\4cpuuu4d.MIF to E:\SMS\inboxes\auth\dataldr.box\process\X4cpuuu4d.MIF $$

~Compilation failed~Time has incorrect format or illegal values. on line 26 $$

Could not convert MIF file E:\SMS\inboxes\auth\dataldr.box\process\X4cpuuu4d.MIF for SQL processing $$<SMS_INVENTORY_DATA_LOADER><date time TimeZone><thread=5040 (0x13B0)> STATMSG: ID=2700 SEV=E LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_INVENTORY_DATA_LOADER&quot; SYS=IBNYCCBS3008 SITE=PNA PID=2100 TID=5040 GMTDATE=Tue Apr 25 07:03:40.463 2006 ISTR0=&quot;E:\SMS\inboxes\auth\dataldr.box\process\X4cpuuu4d.MIF&quot; ISTR1=&quot;&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0 $$<SMS_INVENTORY_DATA_LOADER><date time TimeZone><thread=5040 (0x13B0)> ~Cannot process MIF X4cpuuu4d.MIF, moving it to E:\SMS\inboxes\auth\dataldr.box\BADMIFS\82aq56kw.MIF $$<SMS_INVENTORY_DATA_LOADER><date time TimeZone><thread=5040 (0x13B0)> STATMSG: ID=2703 SEV=W LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_INVENTORY_DATA_LOADER&quot; SYS=IBNYCCBS3008 SITE=PNA PID=2100 TID=5040 GMTDATE= ISTR0=&quot;X4cpuuu4d.MIF&quot; ISTR1=&quot;E:\SMS\inboxes\auth\dataldr.box\BADMIFS\82aq56kw.MIF&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0 $$<SMS_INVENTORY_DATA_LOADER><date time TimeZone><thread=5040 (0x13B0)> Finished processing file X4cpuuu4d.MIF $$<SMS_INVENTORY_DATA_LOADER><date time TimeZone><thread=5040 (0x13B0)> ~No more machine MIFs to be processed, terminating thread $$<SMS_INVENTORY_DATA_LOADER><date time TimeZone><thread=5040 (0x13B0)>

</li></ul>

<div class="cause_section">

CAUSE
This problem occurs if the date and time format on the client computer is changed from the default format. In this scenario, the win32_patchstate_extended Windows Management Instrumentation (WMI) class contains an invalid DateRevised value. Therefore, SMS 2003 may not process the hardware inventory data from a client computer.

<div class="resolution_section">

RESOLUTION
To resolve this problem, obtain and install the ITMU version 3. To obtain the ITMU version 3, visit the following Microsoft Web site:

http://www.microsoft.com/technet/downloads/sms/2003/tools/msupdates.mspx

<div class="workaround_section">

WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, set the date format of the following registry value to :

After you do this, the value appears as follows:

Value name: sShortDate

Value type: REG_SZ

Value data:  

Keywords: kbtshoot kbprb KB918491

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.