Microsoft KB Archive/170843

= Microsoft Knowledge Base =

Internet Explorer 4.0 Setup Seems to Hang
Last reviewed: July 11, 1997

Article ID: Q170843



BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

The information in this article applies to:


 * Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS
When you try to install Internet Explorer, the installation process may seem to stop responding (hang), and a Version Conflict dialog box button may be visible on the taskbar.

CAUSE
During the installation of Internet Explorer, a Version Conflict dialog box may be generated. This dialog box may be visible only as a button on the taskbar. Until you respond to the Version Conflict dialog box, the installation process seems to hang.

RESOLUTION
To resolve this issue, follow these steps:


 * 1) Click the Version Conflict dialog box button on the taskbar.
 * 2) Respond to the Version Conflict dialog box by choosing to keep or discard the file in question.

STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.