Microsoft KB Archive/304152

= MS Reader: Message Prompting You to Uninstall Earlier Version =

Article ID: 304152

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Reader 1.5

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This article was previously published under Q304152



SYMPTOMS
When installing Microsoft Reader version 1.5, you may see a message asking you to uninstall an earlier version of Microsoft Reader.



CAUSE
This behavior can occur if Microsoft Reader did not uninstall successfully or corruption occurred during uninstallation.



RESOLUTION
To resolve this problem, download the following fix. After you download the file, double-click it. This program removes a registry key that causes this problem. After the registry key is removed, you can reinstall Microsoft Reader.

The following file is available for download from the Microsoft Download Center:

http://download.microsoft.com/download/msreader/Patch/1/W98/EN-US/msread.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Keywords: kbdownload kbprb KB304152

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