Microsoft KB Archive/139579

= Cannot See Hard Disk Partitions Running FDISK in Windows =

Article ID: 139579

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q139579



SYMPTOMS
If you run the FDISK command at a command prompt from within Windows, you may not see any defined partitions on the hard disk.



CAUSE
This behavior can occur if both of the following conditions exist:


 * Your computer contains a Phoenix Plus version 0.10 GLB01 BIOS.
 * The "Disable all 32-bit protected-mode disk drivers" check box is selected on the Troubleshooting tab in System properties.



RESOLUTION
To work around this behavior, use either of the following methods below:

Method 1
Enable 32-bit protected-mode disk drivers. To do so, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Performance tab, click File System.
 * 4) On the Troubleshooting tab, click the "Disable all 32-bit protected- mode disk drivers" check box to clear it.
 * 5) Click OK, and then click Close.
 * 6) Click Yes when you are prompted to restart your computer.

Method 2
Obtain an updated version of your computer's BIOS. To do so, contact the manufacturer of your computer.



MORE INFORMATION
If you run Setup with the protected-mode disk drivers disabled, you may receive an error message indicating that the boot drive could not be found.

Keywords: kbenv kbprb KB139579

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