Microsoft KB Archive/331196

= Files That Are Assigned by an Administrator As Offline Files Are Not Available Offline =

Article ID: 331196

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 3

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This article was previously published under Q331196



SYMPTOMS
When you assign offline files or folders by using the Administratively assigned offline files Group Policy setting, you may notice that not all the files or folders are marked for offline use, and therefore they are not all available offline.



CAUSE
This issue occurs if you assign an offline file or folder that does not exist. Only those files and folders that are listed below the non-existent file or folder in the Group Policy user interface are not available offline.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time     Version          Size      File name -- 03-Dec-2002 12:18   5.0.2195.6114    101,136   Cscdll.dll 03-Dec-2002 12:18   5.0.2195.6151    238,864   Cscui.dll 20-Nov-2002 15:41   5.0.2195.6134    371,536   Mrxsmb.sys 20-Nov-2002 15:41   5.0.2195.6134    132,944   Rdbss.sys



WORKAROUND
To work around this issue, assign the whole folder as available offline, not only the single file that may not exist.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp4fix KB331196

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