Microsoft KB Archive/243666

= VIZACT: "Installer Error 2613" When You Install Vizact 2000 =

Article ID: 243666

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Vizact 2000 Standard Edition

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This article was previously published under Q243666



SYMPTOMS
When you try to install Vizact 2000, you may receive the following error message

Installer Error 2613

and you are not able to install Vizact on your computer.



CAUSE
You receive this error message only if the following two conditions are true:
 * 1) Your computer has a version of Windows Installer that is later than version 1.0.
 * 2) The Vizact CD that you have is version 1.00.0720.

NOTE: This behavior does not occur with the Vizact international release, version 1.00.0805.



RESOLUTION
To resolve this behavior, download and then run Vztrans.exe.

The following file is available for download from the Microsoft Download Center:

Download Viz2613.exe now

Viz2613.exe contains the following files:

Vztrans.exe

Readme.txt

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

To resolve the "Installer Error 2613" error message that you receive during installation, follow these steps:
 * 1) Insert the Vizact CD into your CD-ROM or DVD-ROM drive.
 * 2) If the CD starts automatically, the installation will begin. If this occurs, click Cancel.
 * 3) Close any programs that you may have open.
 * 4) Locate and double-click the Vztrans.exe file to begin the installation process.
 * 5) When you are prompted for the location to install from, select your CD-ROM or DVD-ROM drive, and then click OK.
 * 6) Continue with the installation as you typically would.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 2613 darwin installer error vizact

Keywords: kberrmsg kbdownload kbfix kbgraphxlink kbfile kbprb KB243666

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