Microsoft KB Archive/189070

= OL98: (IMO) How to Request Read Notification with an IMO Install =

Article ID: 189070

Article Last Modified on 11/21/2000

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q189070



NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".

For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SUMMARY
Unlike the Corporate/Workgroup (CW) installation, Microsoft Outlook 98 IMO has no option to request notification when a message has been read. However, it is possible to simulate this using the Rules Wizard. This article describes how to accomplish this.



MORE INFORMATION
To provide for request notification when a recipient has read your message, you must assign a special Category to those messages. Then you must create a rule that will operate when you send these messages.

To Create a New Category

 * 1) On the Edit menu, click Categories.
 * 2) In "Item(s) belonging to these categories:" type the name of the new category, such as RRR, for Read Receipt Requested, and click OK.

To Create a Rule to Test for this Category

 * 1) On the Tools menu, click Rules Wizard.
 * 2) In the Rules Wizard dialog box, click New.
 * 3) Click to select "Check messages after sending" and click Next.
 * 4) Click to select "assigned to category."
 * 5) In the Rules description window, click the underlined word, "category."
 * 6) In "Message(s) belonging to these categories:", type the name you assigned to your category (such as RRR), and click OK and Next.
 * 7) In "What do you want to do with the message?", click to select "Notify me when it is read" and click Next and Next.
 * 8) Type a name for the rule, such as RRR, and click Finish.
 * 9) Click OK to exit the Rules Wizard.

To Request a Read Receipt for a Message

 * 1) Open and compose a new e-mail message.
 * 2) On the View menu, click Options.
 * 3) Click Categories.
 * 4) Click to select your new category name (such as RRR), and click OK.
 * 5) Click Close and click Send.

If the message recipient's mail server is capable of sending read receipts, you will receive a read notification message. Some mail servers send no read information.

NOTE: Unlike an Outlook CW installation, this procedure does not provide tracking information by logging the read receipt to the message in your Sent Items folder.

