Microsoft KB Archive/241953

= Trey Research Shows "Product No Longer Exists" When Attempting to View Purchase =

Article ID: 241953

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q241953



SYMPTOMS
When you purchase a subscription from the Trey Research sample commerce site and click the Click here for a list of categories you have subscribed to link, the subscription you purchased is not listed. Instead, in the table under the list of current subscriptions, the Name column shows the following:

(Product no longer exists)



CAUSE
When a member is added to a group (subscription), the next time the Active User Object (AUO) is instantiated for the user in the ASP page, the cache is not updated.



RESOLUTION
Perform the following steps to force the broker cache to update every time the object is instantiated:  Use a text editor to open the Mem_ds.asp file, located in the \Microsoft Site Server\Sites\Commerce\Tr\Include folder.  After line 14 (which contains the following code): Set gMemUserObject = Server.CreateObject("Membership.UserObjects") add the following new line of code: gMemUserObject.GetInfo  Save the file and close the editor.



STATUS
Microsoft has confirmed that this is a problem in Site Server version 3.0, Commerce Edition.

Additional query words: ssce username pass word buy akz

Keywords: kbbug kbpending KB241953

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