Microsoft KB Archive/291343

= FIX: &quot;Explorer.exe has generated errors&quot; error message when you click the &quot;Properties&quot; of Outlook 2000 or search for files or folders =

Article ID: 291343

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q291343



SYMPTOMS
When click Search on the Start menu to search for files or folders or you right-click the Microsoft Outlook 2000 icon on your desktop, and then click Properties, you may receive the following error message:

Explorer.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

  Date       Time     Version       Size      File name -  6/15/2001   03:56p   1.0.3157.0   123,664   Mapistub.dll



WORKAROUND
To work around this problem, start any Microsoft Office program before you search for files or folders by clicking Search on the Start menu or right-clicking the Microsoft Outlook 2000 icon on your desktop, and then clicking Properties.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Windows 2000 Service Pack 3.

Additional query words: kbAppCompatability kbAppCompatibility

Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbappcompatibility kbqfe kbwin2000sp3fix kboffice2000sp3fix kbstartprogram kbhotfixserver KB291343

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