Microsoft KB Archive/312332

= OLEXP: Error Message: Outlook Express FolderSync Window Class: Msimn.exe - Application Will Not Start =

Article ID: 312332

Article Last Modified on 7/13/2004

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APPLIES TO


 * Microsoft Outlook Express 5.5

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This article was previously published under Q312332



SYMPTOMS
When you attempt to start Outlook Express 5.5, you may receive the following error message:

Outlook Express FolderSync Window Class: msimn.exe - Application will not start



CAUSE
This behavior can occur if the client mail store contains a damaged .dbx file. The damaged file is probably Outbox.dbx, Inbox.dbx, or Sent Items.dbx.



RESOLUTION
To resolve this behavior, remove the damaged .dbx file:
 * 1) Click Start, point to Programs, point to Accessories, and then click Windows Explorer.
 * 2) In Windows Explorer, on the Tools menu, point to Find, and then click Files or Folders.
 * 3) Type Outbox.dbx in the Named box, and then click Find Now.
 * 4) Right-click the file name, and then click Rename.
 * 5) Rename the file to Outbox.old.

Note that deleting a .dbx file also deletes any e-mail messages or other data in the folder.
 * 1) Restart Outlook Express.
 * 2) If you still receive the error message, repeat these steps to delete the Sent Items.dbx file and the Inbox.dbx file.

Keywords: kberrmsg kbprb KB312332

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