Microsoft KB Archive/196308

= Name and Password Are Not Accepted When Opening Web =

Article ID: 196308

Article Last Modified on 10/7/2003

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APPLIES TO


 * Microsoft FrontPage 97 Standard Edition
 * Microsoft FrontPage 98 Standard Edition

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This article was previously published under Q196308



SYMPTOMS
When you try to open a Web in FrontPage Explorer, you are prompted for a name and password. After entering the correct name and password, you are repeatedly prompted to re-enter your name and password.

A Windows NT Administrator can open the Web in FrontPage Explorer and verify that the user name is listed and allowed to access this Web, yet you are unable to open it.



CAUSE
This only occurs when the security is edited with the Fpsrvadm.exe or Fpremadm.exe command-line utilities. User tokens are not refreshed until the server is restarted.



WORKAROUND
There are three methods to work around this problem.

Method 1 (Applies to IIS 4.0)
 Click Start, point to Settings, and choose Control Panel. Double-click the Services icon. Stop and restart the IIS Admin Service. This will prompt you to stop W3svc (World Wide Web Publishing service), Msftpsvc (FTP Publishing service), and Smtpsvc (Microsoft SMTP service), if they are running. Restart W3svc, Msftpsvc, and Smtpsvc individually. This can also be accomplished from the command line (as a part of a batch file) by issuing syntax at the following:

net stop iisadmin /y

net start w3svc

net start msftpsvc

net start smtpsvc

NOTE: Not everyone uses the Msftpsvc or Smtpsvc services, therefore they may not need to be restarted.

Method 2
Edit the security in FrontPage Explorer. This forces a refresh of the IIS security cache without stopping and restarting the Web server.


 * 1) Open the Web in FrontPage Explorer.
 * 2) On the Tools menu, click Permissions. If this is a subweb, then on the Settings tab in the Permissions dialog box, click the "Use Unique Permissions for this Web radio button and click Apply.
 * 3) In the Permissions dialog box, click the Users tab, and then click Add
 * 4) In the Add Users dialog box, click the domain name or the computer name from the "Obtain list from:" drop-down.
 * 5) In the "Users Can" section, click the appropriate radio button for the level of access you want to grant users.
 * 6) Highlight the user name in the "Names" list box, and click Add.
 * 7) Click OK to close the Add Users dialog box.
 * 8) Click Apply, and then click OK to close the Permissions Dialog box.

Method 3 (Applies to IIS 3.0)
Stop and Start World Wide Web Publishing Service (W3SVC) from the Services applet in Control Panel. This can also be accomplished from the command line (as a part of a batch file) by issuing the following commands at a command prompt:

net stop w3svc

net start w3svc



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

190521 FP98: Command Line Security Changes Require Restart of IIS

Keywords: kbprb kbpending KB196308

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