Microsoft KB Archive/260852

= StarLancer: Error Message When You Quit Game on a Windows 2000-Based Computer =

Article ID: 260852

Article Last Modified on 8/6/2002

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APPLIES TO


 * Microsoft Starlancer

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This article was previously published under Q260852



SYMPTOMS
When you quit Microsoft StarLancer on a Microsoft Windows 2000-based computer, you may receive an error message.



CAUSE
This behavior can occur if the following conditions are true:
 * A video adapter based on the nVIDIA RIVA TNT2 chip set is installed in the computer.
 * You did not install the Windows 2000 Compatibility Update before you installed StarLancer.



RESOLUTION
To resolve this issue, uninstall StarLancer, install the Windows 2000 Compatibility Update, and then reinstall StarLancer.

To uninstall StarLancer:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click Microsoft Starlancer, and then click Add/Remove.
 * 4) Click Uninstall, and then click OK.
 * 5) Click OK.

To install the Windows 2000 Compatibility Update:
 * 1) Log on to the computer as an Administrator.
 * 2) Click Start, and then click Windows Update.
 * 3) On the Microsoft Windows Update Web page, click the Product Updates Web link.
 * 4) Under Recommended Updates, click to select the Windows 2000 Compatibility Updates check box.
 * 5) Click Download.
 * 6) Click Start Download.
 * 7) When you are prompted to accept the Supplemental End User License Agreement, click Yes.
 * 8) When you are prompted to restart the computer, click Yes.

To reinstall StarLancer:  Log on to the computer as an Administrator. Insert the StarLancer CD-1 CD-ROM into the CD-ROM drive.

If StarLancer Setup does not start automatically:  Click Start, and then click Run. In the Open box, type the following line, and then click OK



where  is the drive letter of the CD-ROM drive.  Follow the instructions on the screen to install StarLancer.</li></ol>

If the issue continues to occur, contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter.

To view a page that contains Web links to the manufacturers of nVIDIA RIVA TNT2-based video adapters, go to the following nVIDIA Web site:

http://www.nvidia.com

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MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 msgame star lancer win2k drwatson dr watson debug assert

Keywords: kberrmsg kbenv kbprb kbdisplay KB260852

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