Microsoft KB Archive/250199

= ECP Printer Port Prevents Hibernation in Windows Me =

Article ID: 250199

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q250199



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to place your computer in Hibernation mode by clicking Start, clicking Shut Down, and then clicking Hibernate, the computer may not enter Hibernation mode, or it may return from Hibernation mode immediately.

When this behavior occurs, the Susfail.txt file contains the following error messages:

ECP printer port (lpt1) (bios\*pnp0401\00) denied the suspend.



CAUSE
This behavior can occur if a multipurpose device (such as a printer/fax device) is connected to an extended capabilities port (an ECP port) and is active (for example, the device is monitoring the port for an incoming fax).



RESOLUTION
To work around this behavior, disable the active fax or multipurpose device before placing the computer in Hibernation mode.

Additional query words: HWSYSAPM HWPORTS APM ACPI suspend suspending suspended

Keywords: kberrmsg kbhardware kbpowerman kbprb KB250199

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