Microsoft KB Archive/165850

= SNA Print Service Drops Escape Sequences from 3270 Print Job =

Article ID: 165850

Article Last Modified on 10/29/2003

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4, when used with:
 * Microsoft Windows NT 4.0

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This article was previously published under Q165850





SYMPTOMS
Escape sequences from 3270 print jobs were dropped, causing incorrect print formatting or printer control data to be sent to the printer.



CAUSE
If a custom transparency byte is configured for a 3270 print session under the Transparency/GDI folder in SNA Server Manager, and the Custom Byte check box is later cleared, the SNA Print Service was still using the custom transparency byte even though none was configured.

This caused the SNA Print Service to drop this byte from the 3270 print job.



RESOLUTION
It is possible to work around this problem by clicking to select the Custom Byte check box and setting the Decimal Value to 00.

A fix for SNA Server 3.0 is available to correct this problem. To resolve this problem, obtain the hotfix mentioned below.



STATUS
Microsoft has confirmed this to be a problem in SNA Server version 3.0. This problem was corrected in the latest Microsoft SNA Server 3.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbnetwork KB165850

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