Microsoft KB Archive/307940

= Error -2147467259 occurs during Commerce Server 2000 or 2002 installation =

Article ID: 307940

Article Last Modified on 11/17/2004

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q307940



SYMPTOMS
When you attempt to install Commerce Server 2000 or Commerce Server 2002 in a single server configuration, you may receive an error message that is similar to the following if the server does not have a valid IP address (for example, 169.254.*.*):

Commerce Server 2000 WARNING: A failure occurred

in CA_PRED_InstantiateResource on

d:\cs40\private\cs40\setup\ca_dll\predictor.cpp:50.

The error code is -2147467259, and the description is:

Unspecified error

If you click OK, the Setup program continues with an error message that is similar to the following:

Commerce Server 2000 WARNING: A failure occurred

in CA_DML_InstantiateResource on

d:\cs40\private\cs40\setup\ca_dll\dml.cpp:156. The

error code is -2147467259, and the description is:

Unspecified error

If you click OK, the Setup program appears to continue and complete.

The Microsoft Windows event logs may also report errors that are similar to the following in the application event log:

Event ID:1000

Source: MsiInstaller

Description:

Product: Commerce Server 2000 -- Commerce Server 2000 WARNING: A failure occurred in CA_PRED_InstantiateResource on d:\cs40\private\cs40\setup\ca_dll\predictor.cpp:50. The error code is -2147467259, and the description is: Unspecified error

Event ID:1000

Source: MsiInstaller

Description:

Product: Commerce Server 2000 -- Commerce Server 2000 WARNING: A failure occurred in CA_DML_InstantiateResource on d:\cs40\private\cs40\setup\ca_dll\dml.cpp:156. The error code is -2147467259, and the description is: Unspecified error

Event ID: 257

Source: Commerce Server Direct Mailer

Description:

Error opening or appending to the log file: Exception occurred.

Logging will be disabled at this time.

Event ID: 518

Source: Commerce Server Direct Mailer

Description:

The service was initialized but failed to connect to the database. Please fix the problem and restart the service.

An error message that that is similar to the following may appear in the system event log:

Event ID: 7023

Source: Service Control Manager

Description:

The Commerce Server Direct Mailer service terminated with the following error: Catastrophic failure



CAUSE
Microsoft Commerce Server 2000 or 2002 requires a network card with a valid IP address. You must re-install Commerce Server 2000 or 2002.



RESOLUTION

 * 1) Assign an IP address to the network card. (use RFC 1918; for example, 192.168.1.1)
 * 2) Connect the server to the network and attain a valid IP address from a DHCP server.
 * 3) Re-install Commerce Server 2000 or 2002.



STATUS
This behavior is by design.



Steps to Reproduce This Behavior

 * 1) Remove any IP that is bound to the network card(s) and/or remove the network cable that is connected to the network card.
 * 2) Restart the server.
 * 3) Install Commerce Server 2000 or 2002.

Keywords: kbprb KB307940

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