Microsoft KB Archive/242128

= NT Server with NetShield Installed Stops Responding But Without Error Message =

PSS ID Number: 242128

Article Last Modified on 8/27/2002

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0

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This article was previously published under Q242128



SYMPTOMS
Your Microsoft Windows NT Server 4.0-based computer running Service Pack 3, System Management software, and McAfee NetShield version 3.14 may periodically stop responding (hang). Also, you may receive no event IDs, Dr. Watson notices, or other messages.



CAUSE
This behavior can occur due to problems with McAfee NetShield.



RESOLUTION
To resolve this issue, contact McAfee to inquire about the availability of a fix for this issue.

To work around this issue, remove McAfee NetShield, and then restart the server.

Additional query words: hang crash

Keywords: kbprb KB242128

Technology: kbWinNT400search kbWinNTS400 kbWinNTS400search kbWinNTsearch kbWinNTSsearch

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