Microsoft KB Archive/182908

OL98: Ampersand Unsupported in Mailto URL in HTML Mail

PSS ID Number: Q182908 Article last modified on 09-02-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Outlook 98 == 

= SYMPTOMS =

If you click a mailto tag Universal Resource Locator (URL) in the body of an e-mail message in Microsoft Outlook 98, a new, untitled e-mail message starts. The new message is automatically addressed to the recipient indicated in the mailto tag, but none of the other fields in the message header are completed.

= CAUSE =

The default mail format is set to HTML.

= RESOLUTION =

Choose one of the following methods to correct the problem.

Use Rich Text Format
To change the default mail format to “Microsoft Outlook Rich Text,” follow these steps:


 * 1) On the Tools menu, click Options.
 * 2) On the Mail Format tab, in the “Send in this message format” list, click to select “Microsoft Outlook Rich Text” and then click OK.

Edit the Mailto Tag
Edit the mailto tag by changing the ampersand (&) character in the mailto tag to a question mark (?).

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Outlook 98. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

=
========================================================= Keywords : GnlFrmt MsgSend Version : WINDOWS:98 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.