Microsoft KB Archive/192968

Err Msg: CCHAT.EXE File Is Linked to Missing Export…

PSS ID Number: Q192968 Article last modified on 09-23-1998

WINDOWS:2.5

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Chat version 2.5 for Windows 95 == 

= SYMPTOMS =

After you install Chat, you may receive the following error messages:


 * C:FilesChat.EXE A device attached to the system is not functioning.
 * The CCHAT.EXE file is linked to missing export COMCTL32.DLL:InitCommonControlsEx.

= CAUSE =

This behavior can occur if there is an earlier version of the Comctl32.dll file on your computer that was not updated by Chat Setup.

= RESOLUTION =

To resolve this issue, obtain the latest version of the Comctl32.dll file. You can obtain this file from the following Microsoft Web site:

http://www.microsoft.com/msdownload/ieplatform/ie/comctrl.asp.

= MORE INFORMATION =

To install the update, download and run the 401comupd.exe file from the Web site listed above. When you are prompted to restart your computer, do so. This update replaces the Comctl32.dll file in the Windows folder with version 4.72.3110.9 and renames the earlier version of the file to Comctl32.bak.

Note that this behavior occurs only with Microsoft Windows 95 (retail release). This behavior does not occur if you are running Microsoft Windows 98, an OEM Service Release version of Windows 95, or Microsoft Internet Explorer version 3.0 or later.

= Additional query words: =

Keywords : kberrmsg mschatw95 Version : WINDOWS:2.5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.