Microsoft KB Archive/175019

= When you try to access a network resource on the domain, you receive a "The user must change his password before he logs on the first time" error message =

Article ID: 175019

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows 3.11 Standard Edition
 * Microsoft Windows 95
 * Microsoft Network Client 3.1

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This article was previously published under Q175019



SYMPTOMS
When you try to access a network resource on the domain, you may receive the following error message:

\\ is not accessible

The user must change his password before he logs on the first time.



CAUSE
This behavior can occur if both of the following conditions exist:


 * An administrator has enabled "User must change password at next logon" option in your user account properties on the domain controller while you are logged on to the domain.
 * The session between your computer and the domain controller has terminated. This can occur if your session has been inactive for a long period of time causing the protocol's timeout period to expire.



RESOLUTION
To resolve this issue, log off your computer, log back on, and then change your password.

To prevent this issue from occurring, the administrator should be certain that the user is logged off before setting the policy that requires the user to change the password at the next logon.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5, 3.51 and 4.0.



MORE INFORMATION
If you are inactive on the network for the protocol's timeout period causing the session between your computer and the domain controller to be terminated, and then you attempt to access a network resource on the domain, you must be authenticated by the domain controller again. When this occurs, Windows NT does not differentiate between a network connection and a network logon. If the "User must change password at next logon" option has been enabled, you cannot to connect to the network resource until you log off, log back on, and then change your password.

Additional query words: 3.00 prodnt security nt40 user manager

Keywords: kberrmsg kbprb KB175019

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