Microsoft KB Archive/924942

= FIX: The relationship is not exported in the incremental mode when you create a relationship between two categories in Commerce Server 2002 =

Article ID: 924942

Article Last Modified on 11/15/2007

-

APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

-



SYMPTOMS
When you create a relationship between two categories in Microsoft Commerce Server 2002, the relationship is not exported in the incremental mode. This problem occurs if the following conditions are true:
 * One of the categories has a relationship to another category that has a smaller object identifier (also known as OID).
 * The category that has the smaller object identifier was not modified on the start date of the incremental export.

For example, consider the following scenario. You have five categories. The object identifiers of these categories are as follows:
 * oid1
 * oid2
 * oid3
 * oid4
 * oid5

On the first day, you create a relationship between the oid3 category and the oid2 category. On the second day, you create a new relationship between the oid3 category and the oid5 category. In this scenario, the new relationship is not exported in the incremental mode in the XML file.



Service pack information
To resolve this problem, obtain the latest service pack for Commerce Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

328814 How to obtain the latest Commerce Server 2002 service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Commerce Server 2002 Feature Pack 1 installed to apply this hotfix.

Restart requirement
You must restart the computer or restart the Microsoft Internet Information Services (IIS) service after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Commerce Server 2002 Service Pack 4.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbtshoot kbexpertiseinter kbhotfixserver kbqfe kbpubtypekc KB924942

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.