Microsoft KB Archive/909308

= An access violation occurs in NetMeeting when you use proprietary third-party software program on a Windows 2000-based computer that is under heavy load =

Article ID: 909308

Article Last Modified on 12/6/2006

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APPLIES TO

 Microsoft NetMeeting 1.0 Standard Edition, when used with:  Microsoft Windows 2000 Advanced Server

 Microsoft Windows 2000 Server

 Microsoft Windows 2000 Professional Edition 

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SYMPTOMS
Consider the following scenario. You use a proprietary third-party software program on a Microsoft Windows 2000-based computer. You run Microsoft NetMeeting when the computer is under heavy load. In this scenario, an access violation occurs in the NetMeeting program.

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have Windows 2000 Service Pack 4 (SP4) installed on the computer.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertisebeginner kbbug kbfix kbhotfixserver kbqfe kbwin2000presp5fix kbpubtypekc KB909308

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