Microsoft KB Archive/242529

= Cannot Grant User Account Access Because the User Does Not Exist =

Article ID: 242529

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q242529



The User Username could not be granted "Standard user" access because Username does not Exist



SYMPTOMS
When you try to create a user account using the Users and Passwords tool in Control Panel, you may receive the following error message

The User  could not be granted "Standard user" access because   does not Exist.

where  is the name of the user account you are trying to create.

If you cancel and recreate the account or go back, and then go forward again, you receive the following error message:

The user  could not be added because this user already exists.



CAUSE
This issue can occur if the computer name is the same as the user name and your computer is a member of a workgroup.



RESOLUTION
To resolve this issue, you can change the computer name or use a different user account name.

Change the Computer Name
To change the computer name, follow these steps:
 * 1) On the desktop, right-click My Computer, and then click Properties.
 * 2) Click Network Identification, and then click Properties.
 * 3) Type the new name you want, and then click OK.
 * 4) Restart the computer.

Change User Account Name
To use a different user account name, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Users and Passwords
 * 3) On the Advanced tab, click Advanced.
 * 4) Open the Users folder, and then locate the user account that is using the same name as the computer.
 * 5) Right-click the user account, and then click Delete.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.



MORE INFORMATION
When you receive the error message in the Symptoms section of this article, the user account is created, but it is not a member of any group. The user account name is not displayed in the Users and Passwords tool, and cannot be added to any groups.

If you try to add the user account to a group on the Advanced tab of the Users and Passwords tool, none of your changes may be saved or you may receive the following error message:

One or more errors occurred while recording group membership changes for the user.

When you click OK, you receive the following error message:

The following error occurred while attempting to save properties for the user. The specified name is already a member of the local group.

Keywords: kberrmsg kbprb KB242529

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