Microsoft KB Archive/842886

= An e-mail message that is sent from the Project Center of Entourage 2004 does not appear in the Sent Items folder of a Hotmail account =

Article ID: 842886

Article Last Modified on 6/16/2004

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APPLIES TO


 * Microsoft Entourage 2004 for Mac

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SYMPTOMS
When you use a Microsoft Hotmail account to send an e-mail message from the Project Center of Microsoft Entourage 2004, the following behavior occurs:


 * The e-mail message is missing from the Project Mail view.
 * The e-mail message is moved to the Deleted Items folder instead of to the Sent Items folder, as expected.



WORKAROUND
To work around this behavior, follow these steps:  Start Entourage. Click Mail, and then click Deleted Items in Folders My Computer. Drag the project related e-mail message to the Sent Items folder.

Note Project Mail view now displays the sent e-mail.





STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: mac office

Keywords: kbnofix kbprb KB842886

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