Microsoft KB Archive/284991

= XCON: Inbound SMTP Message May Contain an Extra Line in Message Body =

Article ID: 284991

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q284991





SYMPTOMS
Inbound Simple Mail Transfer Protocol (SMTP) messages may contain an extra blank line after a carriage return/line feed combination in the message body. This problem may occur if the Multipurpose Internet Mail Extensions (MIME) header Content-Type has a value of text/enriched and Hypertext Markup Language (HTML) tags in the message body. This problem occurs when you view the message with Microsoft Outlook 2000 only, this problem does not occur in any previous versions of Microsoft Outlook.



CAUSE
This problem can occur if the content type of text/enriched causes the message to go through a Rich Text Format (RTF) parser. The RTF parser adds a new paragraph symbol to the end of a line, and also retains the existing carriage return/line feed combination. This situation is normally handled later, but in this case, it is not.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: RTF



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 1.

Keywords: kbbug kbexchange2000presp1fix kbfix kbqfe KB284991

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