Microsoft KB Archive/279052

= Errors occur when you add a category by using the Catalog Editor in Business Desk =

Article ID: 279052

Article Last Modified on 3/18/2004

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q279052



SYMPTOMS
When you try to add a new category by using the Catalog Editor in the Business Desk client, you may receive the following error message:

Error Type:

Microsoft VBScript runtime (0x800A01A8)

Object required: '[undefined]'

/retailbizdesk/catalogs/editor/edit_Category.asp, line 732



CAUSE
The Allow Per-Session Cookies (not stored) security setting in the Microsoft Internet Explorer security properties is set to disabled.



RESOLUTION
To enable the Internet Explorer per session cache, follow these steps:
 * 1) In Internet Explorer, click Tools, click Internet Options, and then click the Security tab.
 * 2) Click the appropriate zone, and then click Custom Level.
 * 3) For the Allow Per-Session Cookies (not stored) option, click Enable.



STATUS
This behavior is by design. The Business Desk requires that per-session cookies be enabled to operate correctly.



MORE INFORMATION
For additional information about managing cookies, click the following article numbers to view the articles in the Microsoft Knowledge Base:

196955 How to set and customize cookies settings in Internet Explorer

283185 How to manage cookies in Internet Explorer 6

223799 Description of persistent and per-session cookies in Internet Explorer

Additional query words: Bizdesk

Keywords: kbbug kbpending KB279052

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