Microsoft KB Archive/322958

= PPT2000: PowerPoint Stops Responding When You Try to Save or Move a Presentation with 3-D objects =

Article ID: 322958

Article Last Modified on 9/27/2005

-

APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

-



This article was previously published under Q322958



SYMPTOMS
When you create a presentation with a custom slide size of 56 inches by 36 inches, and you include several objects on the slide, and you include several objects on the slide (especially three-dimensional [3-D] objects), PowerPoint 2000 may stop responding (hang) when you try to move the 3-D object with your pointer or try to save the presentation.



CAUSE
This problem occurs because PowerPoint becomes stuck in an infinite loop when it tries to render a 3-D object. This problem occurs only if your presentation contains both of the following:
 * Multiple objects that have a large layout size.

-and-


 * 3-D objects on the custom slide.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time  Size       File name --  17-Jun-2002   23:02  1,933,156  MsO9.msp 18-Jun-2002  02:33  4,041,884  MsO9_admin.msp 17-Jun-2002  23:46      5,179  Readme.txt After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version     Size       File name 15-Jun-2002 06:42  9.0.0.6611  5,599,281  Mso9.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kbbug kbfix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbhotfixserver KB322958

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.