Microsoft KB Archive/300722

= MGI SoftDVD Max Program Does Not Support PCI Video Adapters =

Article ID: 300722

Article Last Modified on 7/27/2007

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APPLIES TO


 * Microsoft Windows XP Professional

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This article was previously published under Q300722



SYMPTOMS
When you try to use MGI SoftDVD Max program to play a DVD, you may receive the following error message:

Video rendering failure. Please check the file readme.txt for instructions.



CAUSE
This issue can occur if you have a PCI video adapter. MGI SoftDVD Max does not support PCI video adapters.



RESOLUTION
To resolve this issue, contact MGI to inquire about the availability of a fix for this issue. For information about how to do so, please view the following MGI Web site:

http://www.mgisoft.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To work around this issue, obtain and install a non-PCI video adapter (such as an AGP or ISA video adapter) that is supported by MGI. To determine which video adapters are supported by MGI, contact MGI. For information about how to do so, please view the following MGI Web site:

http://www.mgisoft.com



STATUS
This behavior is by design.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbbug kbenv KB300722

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