Microsoft KB Archive/211484

= WD2000: Bookmark at End of Document Lost After Saving File =

Article ID: 211484

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211484





SYMPTOMS
When you save a Word document, the bookmark at the end of the document may be lost. This problem occurs when either of the following conditions exists:
 * The document you save contains header or footer text, but the body of the document is blank except for the bookmark.

-or-
 * You open and save the document in another version of Word, and the document contains text in the header or footer and a bookmark after the body text at the end of the document.

NOTE: This problem does not occur if you have never typed text in the header or footer of the document. If you type text in the header or footer and then delete the text, the problem still occurs.



WORKAROUND
To work around this problem, add the bookmark back to the end of the document after you add text to the body of the document or after you have saved the document in a different version of Word.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: book mark missing gone lost losing disappear disappeared

Keywords: kbbug kbnofix kbusage KB211484

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