Microsoft KB Archive/193642

= MMC May Hang Loading Console File with Publishing Snap-In =

Article ID: 193642

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q193642



SYMPTOMS
The Microsoft Management Console (MMC) may stop responding indefinitely when a console file is loaded with a publishing snap-in.



CAUSE
Under some conditions, a deadlock may occur between the main MMC thread (owning all windows) and a worker thread created by the publishing snap-in to initialize the connection to the publishing server.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Site Server 3.0 service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

  Date      Time    Size       File name   Platform ---  09/23/98  10:58a  764,192    Crsgui.dll  (x86) 09/23/98 11:16a  1,152,272  Crsgui.dll  (Alpha)



WORKAROUND
Create a new version of the console file without selecting any reports under the publishing snap-in or Events Reports levels tree.



STATUS
Microsoft has confirmed this to be a problem in Site Server version 3.0.

Additional query words: hotfix hot fix qfe quick fix engineering patch microsoft management console

Keywords: kbbug kbfix kbqfe kbhotfixserver KB193642

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