Microsoft KB Archive/224782

= Microsoft Site Server Commerce 3.0: Error '8004e007' =

Article ID: 224782

Article Last Modified on 7/13/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q224782



SYMPTOMS
When you click the Purchase button in the Final Purchase Approval stage, you receive an error in the browser similar to the following:

error '8004e007'

/storename/i_util.asp, line 108



CAUSE
The MSDTC service is not started.



RESOLUTION
Start the MSDTC service. To do so, follow these steps:
 * 1) From a command prompt, type net start msdtc, and press the ENTER key.
 * 2) Close the command prompt.

It is recommended that you set the MSDTC service to start automatically in Control Panel, Services.



MORE INFORMATION
The Final Purchase Approval stage is transacted. Transactions require the MSDTC service to be started.

Keywords: kbprb kbfaq kbpending KB224782

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