Microsoft KB Archive/306036

= You Receive a Stop 0x000000BE Error During an Upgrade from Windows NT 4.0 to Windows 2000 =

PSS ID Number: 306036

Article Last Modified on 11/20/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional

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This article was previously published under Q306036



SYMPTOMS
When you are in the process of upgrading your computer from Microsoft Windows NT 4.0 to Windows 2000, you may receive the following Stop error:

Stop 0x000000BE An attempt was made to write to read only memory Ndis.sys.



CAUSE
This error, which occurs only during an upgrade installation, is known to occur in the following three situations:
 * The Sygate Sybergen program was installed under Windows NT 4.0.
 * A DPT RAID controller is installed on the computer.
 * An incompatible network adapter is installed on the computer.



WORKAROUND
Use the following procedures to troubleshoot the error:  Verify that all of the hardware is on the Microsoft Hardware Compatibility List (HCL). You can view the HCL at the following Microsoft Web site:

http://www.microsoft.com/hcl/

 Perform a parallel installation of Windows 2000 on a different physical drive that is not connected to a DPT RAID controller. If the network adapter is not on the HCL, remove the network adapter, and then install a network adapter that is on the HCL. Remove the driver for the incompatible network adapter from the Winnt\System32\Drivers folder. Follow these steps:  Click Start, click Settings, click Control Panel, and then double-click System. Click the Hardware tab, and then click Device Manager.</li> Right-click the driver that you want to remove, and then click Uninstall.</li></ol> </li> Start Recovery Console from the Windows CD and remove the incompatible driver.</li></ul>

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MORE INFORMATION
For additional information about using Recovery Console, click the article numbers below to view the articles in the Microsoft Knowledge Base:

216417 How To Install the Windows 2000 Recovery Console

229716 Description of the Windows 2000 Recovery Console

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

For information about how to contact Sygate or Intel, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kberrmsg kbprb kbsetup KB306036

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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