Microsoft KB Archive/316769

= OFF: Activation Wizard Appears Each Time That You Start an Office Program =

Article ID: 316769

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Professional with FrontPage
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Publisher 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q316769



SYMPTOMS
After you install Office 2000 or Office XP, the Activation Wizard appears each time that you start an Office program.



CAUSE
This behavior can occur when you install Office on a user profile with administrator permissions, rather than the administrator profile.



RESOLUTION
To resolve this behavior, remove Office from the user profile, and then reinstall it on the administrator profile. To do this, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Remove Office

 * 1) Start your computer, and then log on to the user profile on which Office is installed.
 * 2) Insert your Office CD-ROM.
 * 3) Click Start, and then click Control Panel.
 * 4) Double-click Add or Remove Programs.
 * 5) In the list of installed programs, click Microsoft Office, and then click Remove.
 * 6) Follow the on-screen instructions to complete the removal process.
 * 7) Click Start, and then click Shut Down.
 * 8) In the Shut Down dialog box, click Log off.

Install Office

 * 1) When you are prompted, log on to your computer as the Administrator.
 * 2) Insert your Office CD-ROM.
 * 3) Click Start, and then click Control Panel.
 * 4) Double-click Add or Remove Programs.
 * 5) In the left pane, click Add New Programs.
 * 6) In the right pane, click CD or Floppy.
 * 7) Follow the on-screen instructions to complete the installation of Office.
 * 8) Start Office, and then allow the Activation Wizard to complete.
 * 9) Click Start, and then click Shut Down.
 * 10) In the Shut Down dialog box, click Log off.
 * 11) When you are prompted, type the credentials to log on as a user.
 * 12) Start an Office program.

Additional query words: prb OFFXP

Keywords: kbprb KB316769

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