Microsoft KB Archive/890038

= You receive an &quot;unknown type&quot; error message in the Distmgr.log file after you install SMSSocket Sender in Systems Management Server 2003 =

Article ID: 890038

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003 Service Pack 1

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SYMPTOMS
The Distribution Manager component in Microsoft Systems Management Server (SMS) 2003 does not recognize SMSSocket Sender, from 1E. After you click Socket Sender in the Preferred sender list of the package properties, Distribution Manager does not recognize the sender type when it creates the .job file. An error message that is similar to the following appears in the SMS\Logs\Distmgr.log file:

Preferred sender SMS_1ESOCK_SENDER for package  has a unknown type, cannot convert it to an address type.

Note In this error message,  represents the package ID:



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have SMS 2003 Service Pack 1 (SP1) installed before you apply this hotfix.

Restart requirement
This hotfix will stop and then restart the following services:
 * SMS_SITE_COMPONENT_MANAGER
 * SMS_EXECUTIVE
 * SMS_SQL_MONITOR

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size     File name 20-Oct-2004 08:15  2.50.3174.1128  421,888  Distmgr.dll The SMS 2003 International Client Pack (ICP) 1 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size     File name 20-Oct-2004 08:15  2.50.3174.1128  421,888  Distmgr.dll The SMS 2003 International Client Pack (ICP) 2 version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size     File name 20-Oct-2004 08:15  2.50.3174.1128  421,888  Distmgr.dll

Application information
To apply this hotfix, follow these steps for each SMS 2003 site server in your hierarchy:  Copy Sms2003-sp1-kb890038-x86- .exe to a local folder on the site server or to a shared network folder.

Note In this file name and in the name of the file in step 2,  represents the type of hotfix that you want to apply. For example, you would use the following file for a U.S. English system:

Sms2003-sp1-kb890038-x86-enu.exe

 Double-click Sms2003-sp1-kb890038-x86- .exe to start the hotfix installation wizard.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about SMSSocket Sender, visit the following 1E Web site:

http://www.1e.com/SoftwareProducts/SMSSocketSender/index.aspx

For more information about standard terminology that is used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates



The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbqfe kbhotfixserver kb3rdparty kbsoftwaredist kbsmssender kbsmsdistribution kbsms2003spfix kbsms2003bug kberrmsg kbperformance kbinterop kbmisctools kbfix KB890038

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