Microsoft KB Archive/307909

= Visio: Diagram Prints in Black and White on a Color Printer =

Article ID: 307909

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition
 * Visio 5.0 Standard
 * Visio 5.0 Standard
 * Visio 5.0 Standard
 * Visio 5.0 Standard
 * Visio 5.0 Professional
 * Visio 5.0 Professional
 * Visio 5.0 Professional
 * Visio 5.0 Professional
 * Visio 5.0 Technical
 * Visio 5.0 Technical
 * Visio 5.0 Technical
 * Visio 5.0 Technical
 * Visio 5.0 Enterprise
 * Visio 5.0 Enterprise
 * Visio 5.0 Enterprise
 * Visio 5.0 Enterprise

-



This article was previously published under Q307909





SYMPTOMS
When you print a colored Visio drawing to a color printer, the drawing may print in black and white, or in grayscale.



CAUSE
This problem may occur when the following conditions are true:
 * The default Windows printer is a non-color device.

-and-
 * You created and saved the Visio drawing while the non-color printer was the default printer.

-and-
 * In the Print dialog box, you select the color printer from the list of other printers.

Visio stores the default printer information in the drawing when you save a file. When your default Windows printer is a non-color device, Visio may continue to use the capabilities of this device, even though you switch to a color printer.



RESOLUTION
To resolve this problem, change the Windows default printer to the device that supports color, and then create a new drawing that is based on the pervious file. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Printers. Set the color printer as the Windows default printer.
 * 2) In Visio, click Open on the File menu, and then open the original drawing.
 * 3) On the Edit menu, click Copy Drawing.
 * 4) On the File menu, point to New, and then click Drawing, or use a specific template.
 * 5) In the new drawing, click Paste on the Edit menu.
 * 6) On the File menu, click Save. Name and save the file.

The new drawing will now print in full color to the color printer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: visio5 vso5 prb color colour diagram document

Keywords: kbnofix kbprb KB307909

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.