Microsoft KB Archive/224095

= You receive a "This application requires the Windows installer to run. Would you like to install this service now?" error message when you open a file from an installation source for Office 2000 =

Article ID: 224095

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q224095





For a Microsoft Office XP version of this article, see 290139.



ERROR MESSAGE
When you double-click a file such as Excel.exe from an installation source for Office, you receive the following error message:

This application requires the Windows installer to run. Would you like to install this service now?

If you click Cancel, nothing happens. If you click OK, you receive the following error message:

This application must be installed to run. Please run Setup from the location where you originally installed the application.

The Windows Installer service is installed after you receive the first error message, so if you double-click a file such as Excel.exe again, you only receive the second error message.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://www.microsoft.com/downloads/details.aspx?FamilyID=8FBEE1D3-C5BB-4A36-A2F7-DC63DE2A818C

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.



CAUSE
The program is not installed by running Setup.



The Program Is Not Installed By Running Setup
Double-click the Setup.exe file in the root of the installation source to install Office.



MORE INFORMATION
NOTE: If you receive the error message in the "Symptoms" section of this article when you double-click a shortcut, it may be that the shortcut was installed by an edition of Office that is no longer installed on your computer. To test this possibility: double-click the program file (for example, Excel.exe), and see whether you continue to receive the error message.

Additional query words: OFF2000 3329

Keywords: kbtshoot kbsetup kbopenfile kbprb kberrmsg KB224095

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