Microsoft KB Archive/900460

= The Private Bytes counter in Performance Monitor may continually increase when an ActiveX control that is in an Office 2003 document is updated =

Article ID: 900460

Article Last Modified on 9/24/2007

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office InfoPath 2003
 * Microsoft Office OneNote 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
Assume a situation where you are working with a Microsoft Office 2003 document that contains an ActiveX control. The Active X control updates the data that is in the control.

In this situation, the Private Bytes counter in Performance Monitor may continually increase. Additionally, if you close the Office 2003 document, the resources are not released.



CAUSE
This problem may occur because the Mso.dll file creates EMF files when the data is updated in the ActiveX control. Therefore, the path of each EMF file that displays the ActiveX control changes. These changes cause an increase in resource usage.



RESOLUTION
This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Office 2003 service pack, you do not have to install the hotfix.

Service pack information
This problem is corrected in Office 2003 Service Pack 3. To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

After you install the service pack, follow the steps that are listed in the &quot;More Information&quot; section of the article to set the GELPrefs registry key and to activate the hotfix.

How to obtain the hotfix
This issue is fixed in the Microsoft Office 2003 Hotfix Package that is dated November 10, 2005. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

898778 Description of the Microsoft Office 2003 post-Service Pack 2 hotfix package: November 10, 2005

Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

Note When you enable this hotfix, the caching of pictures in an Office 2003 document will be turned off. Therefore, documents that contain many or large pictures may open more slowly in an Office 2003 program.



MORE INFORMATION
To enable this hotfix, follow these steps:  Quit all Office 2003 programs. Click Start, click Run, type regedit, and then click OK. Locate and then click to select the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common

 On the Edit menu, point to New, and then click Key. Type GELPrefs, and then press ENTER. With the GELPrefs subkey selected, point to New on the Edit menu, and then click DWORD Value.</li> Type DisableBlipCaching, and then press ENTER.</li> Right-click DisableBlipCaching, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> On the File menu, click Exit to quit Registry Editor.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Office 2003 Service Pack 3.

Additional query words: office2003 office2k3 off2003 off2k3 access2003 access2k3 acc2003 acc2k3 excel2003 excel2k3 xl2003 xl2k3 frontpage2003 frontpage2k3 fp2003 fp2k3 infopath2003 infopath2k3 inf2003 inf2k3 onenote2003 onenote2k3 on2003 on2k3 outlook2003 outlook2k3 ol2003 ol2k3 powerpoint2003 powerpoint2k3 ppt2003 ppt2k3 publisher2003 publisher2k3 pub2003 pub2k3 word2003 word2k3 wd2003 wd2k3

Keywords: kbbug kbfix kbregistry kbqfe kbpubtypekc kboffice2003presp3fix kboffice2003sp3fix KB900460

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