Microsoft KB Archive/174123

= OL97: ErrMsg: Can't Open This Item. An OLE Registration Error... =

Article ID: 174123

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q174123



SYMPTOMS
After you install the Microsoft Office 97 Service Release 1 (SR-1) Patch, when you try to open an e-mail message or a Contact, you may receive the following error:

Can't open this item. An OLE registration error occurred. The program is not correctly installed. Run Setup again for the program.



Method 1
This may be caused by a setting in a new security feature of the SR-1 Patch. To change this setting, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) Click the Attachments tab.
 * 3) Change the Security Method to None, and then click OK.

Method 2
This may be caused by incorrect registration of OLE. To re-register, follow these steps:
 * 1) Insert the Office 97 CD.
 * 2) Click the Start button, and then click Run.
 * 3) Type :\Setup.exe /y. Click OK

Additional query words: safe unsafe

Keywords: kbprb KB174123

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