Microsoft KB Archive/325497

= Support WebCast: Windows USB Troubleshooting =

Article ID: 325497

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft SideWinder Force Feedback Wheel
 * Microsoft SideWinder Game Pad 1.0
 * Microsoft SideWinder Joystick
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft IntelliMouse USB

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This article was previously published under Q325497





Session Summary
During this session, we will discuss common issues you may encounter when you attempt to install or use universal serial bus (USB) devices. This session we will introduce several troubleshooting methods to resolve USB issues, discuss common causes of these issues, and offer tips to avoid them in the future.

This is a Level 100 session that was recorded October 8, 2001 and presented by K. Jonas Svensson. Jonas Svensson joined Microsoft as a Support Professional in June 2000. He was originally hired to work on Windows 95, Windows 98, and Windows Millennium Edition (Me) escalations, but has created training for Windows 95, Windows 98, and Windows Me, for the past six months.

Viewing the Presentation
To view, please click on the link: [javascript:fnViewMMC('http://support.microsoft.com/servicedesks/webcasts/seminar/shared/asp/view.asp?url=/servicedesks/webcasts/en/wcd100801/manifest.xml'); View this Support Webcast] (Length: 30 minutes)



This Windows Streaming Media archive requires an Internet connection of 28.8 Kbps or faster, and is best viewed with a minimum screen resolution of 800 X 600.

Additional Resources
Download presentation wcd100801. This is a 300-KB Microsoft PowerPoint (.ppt) file.

If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (2,752 KB).

No transcript available for this Support Webcast.

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