Microsoft KB Archive/224769

= WD2000: Calendar May Be Printed Without Month/Year Text on HP LaserJet 6P =

Article ID: 224769

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q224769



SYMPTOMS
When you print a calendar from the Calendar Wizard, the text for the month and year may not print.

NOTE: This problem occurs when you select the Boxes & borders calendar style in the Calendar Wizard.



CAUSE
The Hewlett-Packard LaserJet 6P printer driver installed by Microsoft Windows 98 or installed from the disk provided by Hewlett-Packard with the printer does not print white text on a black background (reverse text color).

NOTE: Microsoft Windows 98 installs version 1.20 of the Hewlett-Packard LaserJet 6P printer driver.



WORKAROUND
Download and install the 1.30 or later version of the Hewlett-Packard LaserJet 6P (PCL) printer driver from Hewlett-Packard.

After the printer driver has been updated, do the following steps in Word:
 * 1) On the File menu, click Print.
 * 2) In the Print dialog box, click Properties.
 * 3) On the Fonts tab, click to select Download TrueType fonts as outline soft fonts.
 * 4) Click OK to close the HP LaserJet 6P properties dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Hewlett-Packard LaserJet 6P printer driver version 1.20 for Microsoft Windows 95/98.



MORE INFORMATION
A new version of the Hewlett-Packard LaserJet printer driver can be downloaded from the Hewlett-Packard Web site at the following Web address:

http://www.hp.com

For information about how to contact Hewlett Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: hp hplj hplj6p

Keywords: kbbug kbnofix KB224769

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