Microsoft KB Archive/328715

= &quot;0x8000500d&quot; Error Message When ADSI Tries to Retrieve an Attribute with a Semicolon in Its Name =

Article ID: 328715

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q328715



SYMPTOMS
If there is a semicolon in an attribute name, Active Directory Service Interfaces (ADSI) cannot retrieve that attribute. For example, the iPlanet server, a third-party Lightweight Directory Access Protocol (LDAP) server, contains two attributes of the user object: cn and cn;lang-en.

When you try to retrieve the cn;lang-en attribute, you receive the following error message:

0x8000500d: The directory property cannot be found in the cache



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name ---  27-Sep-2002  12:30  5.0.2195.6069     124,176  Adsldp.dll 27-Sep-2002 12:30  5.0.2195.5781     131,344  Adsldpc.dll 27-Sep-2002 12:30  5.0.2195.5781      62,736  Adsmsext.dll 27-Sep-2002 12:30  5.0.2195.6052     358,160  Advapi32.dll 27-Sep-2002 12:30  5.0.2195.6058      49,424  Browser.dll 27-Sep-2002 12:30  5.0.2195.6012     135,952  Dnsapi.dll 27-Sep-2002 12:30  5.0.2195.6012      96,016  Dnsrslvr.dll 27-Sep-2002 12:30  5.0.2195.5722      45,328  Eventlog.dll 27-Sep-2002 12:30  5.0.2195.6059     146,704  Kdcsvc.dll 05-Sep-2002 18:18  5.0.2195.6048     200,976  Kerberos.dll 21-Aug-2002 09:27  5.0.2195.6023      71,248  Ksecdd.sys 25-Sep-2002 19:01  5.0.2195.6072     507,664  Lsasrv.dll 25-Sep-2002 19:01  5.0.2195.6072      33,552  Lsass.exe 27-Aug-2002 15:53  5.0.2195.6034     108,816  Msv1_0.dll 27-Sep-2002 12:30  5.0.2195.5979     307,472  Netapi32.dll 27-Sep-2002 12:30  5.0.2195.5966     360,720  Netlogon.dll 27-Sep-2002 12:30  5.0.2195.6048     918,800  Ntdsa.dll 27-Sep-2002 12:30  5.0.2195.6025     389,392  Samsrv.dll 27-Sep-2002 12:30  5.0.2195.5951     129,296  Scecli.dll 27-Sep-2002 12:30  5.0.2195.5951     302,864  Scesrv.dll 27-Sep-2002 12:30  5.0.2195.5859      48,912  W32time.dll 04-Jun-2002 14:32  5.0.2195.5859      57,104  W32tm.exe 27-Sep-2002 12:30  5.0.2195.6052     126,224  Wldap32.dll 25-Sep-2002 19:01  5.0.2195.6072     507,664  Lsasrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbbug kbfix kbwin2000presp4fix kbqfe kbdirservices kbwin2ksp4fix kbhotfixserver KB328715

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