Microsoft KB Archive/278382

= PPT97: Unable to Open PowerPoint 98 Files in PowerPoint 97 If Sent by E-mail =

Article ID: 278382

Article Last Modified on 10/3/2002

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APPLIES TO


 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft PowerPoint 98 for Macintosh

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This article was previously published under Q278382



SYMPTOMS
In PowerPoint 97 for Windows, when you try to open a PowerPoint 98 presentation that was sent via e-mail, or when you double-click the file icon in the mail message, PowerPoint 97 is unable to open the file.



CAUSE
This occurs when the PowerPoint 98 presentation does not have either the .ppt or .pps extension appended to its file name. Microsoft Windows can only associate files with programs by using the three-letter extensions. Without these extensions, Windows does not know which program can read or modify the file.



RESOLUTION
When you save your file, add the .ppt file name extension for a standard presentation, or the .pps extension for a PowerPoint show. You can also rename the existing file to have the appropriate three-letter extension.

Additional query words: PPT PPT98 PPT97 PowerPoint 97 98 mac email windows extension

Keywords: kbprb KB278382

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