Microsoft KB Archive/181815

= Outlook Express and Outlook 97 Do Not Redial Automatically =

Article ID: 181815

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Outlook Express 4.01
 * Microsoft Outlook Express 4.0
 * Microsoft Windows 98 Standard Edition
 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q181815



SYMPTOMS
When you try to dial out in Outlook Express or Outlook 97, both programs may not redial automatically after receiving a busy signal.



RESOLUTION
To work around this issue, use either of the following methods:

Method 1
After you receive a busy signal, try to dial again. Repeat this process until you successfully connect.

Method 2
Establish the connection, and then start the appropriate e-mail program. To do so, use the following steps:


 * 1) Click Start, point to Programs, point to Accessories, point to Communications, and then click Dial-Up Networking.
 * 2) Double-click the connection you use for Outlook 97 or Outlook Express, and then follow the instructions on the screen to complete the connection.

Additional query words: 4.00

Keywords: kbenv kbnetwork kbprb KB181815

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