Microsoft KB Archive/836498

= Outlook client e-mail messages that are transferred from an Offline Folder file may not be marked as &quot;Not Spam&quot; in Exchange Server 2003 =

Article ID: 836498

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
When Microsoft Outlook clients transfer e-mail messages to your Microsoft Exchange Server 2003 server from an Offline Folder (.ost) file, the information store may not mark messages as &quot;Not Spam.&quot;

Notes
 * This problem only affects e-mail messages that are sent within your Exchange organization.
 * All messages that are sent by Outlook clients and that are logged in the Exchange information store are successfully marked &quot;Not Spam.&quot;



Software update information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This software update requires Exchange Server 2003.

Restart requirement
You do not have to restart your computer after you apply this software update.

Software update replacement information
This software update does not replace any other software updates.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version            Size    File name -- 13-Feb-2004 05:22  6.5.6980.69       372,736  Exsmtp.dll 13-Feb-2004 03:26  6.5.6980.69        49,152  Mdbevent.dll 13-Feb-2004 04:07  6.5.6980.69     3,190,272  Mdbmsg.dll 13-Feb-2004 03:29  6.5.6980.69        24,064  Mdbrole.dll 13-Feb-2004 04:55  6.5.6980.69        13,312  Mdbtask.dll 13-Feb-2004 04:52  6.5.6980.69     5,045,248  Store.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 New naming schema for Exchange Server software update packages

Additional query words: XADM

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug kbexchange2003presp1fix KB836498

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