Microsoft KB Archive/312066

= Computer Does Not Boot Without a Video Adapter with the Server Appliance Kit =

Article ID: 312066

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Server Appliance Kit 2.0

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This article was previously published under Q312066



SYMPTOMS
If you use the Server Appliance Kit (SAK) version 2.0 to configure a target computer to be &quot;headless&quot; (to be operated without a video adapter), the computer may not be able to boot.



CAUSE
This behavior occurs because SAK 2.0 includes the Ntldr file from Microsoft Windows 2000, which does not support booting without a video adapter.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time   Size     File name -  03-Dec-2001 14:43  247,744  Ntldr



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The Ntldr file that is included with this hotfix supports booting a computer without a video adapter.

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix KB312066

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