Microsoft KB Archive/810321

= PRB: Error Message: A Failure Occurred in CA_Start_MSDTC_ClusterService =

Article ID: 810321

Article Last Modified on 2/15/2003

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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SYMPTOMS
When you install Commerce Server 2002 on a cluster, you may receive the following error message:

Microsoft Commerce Server 2002 WARNING: A failure occurred in CA_Start_MSDTC_ClusterService on c:\thorium\private\setup\ca_dll\cluster.cpp:570. The error code is -2147019889, and the description is: The cluster resource could not be found.



CAUSE
This error occurs when the clustered Microsoft Distributed Transaction Coordinator (DTC) resource is not named MSDTC.



RESOLUTION
To resolve this problem, rename the clustered resource MSDTC, and then install Commerce Server 2002.



STATUS
This behavior is by design.



MORE INFORMATION
To rename the DTC resource, follow these steps:
 * 1) Click Start, point to Programs, point to Administrative Tools, and then click Cluster Administrator. The Cluster Administrator console appears.
 * 2) Expand Groups.
 * 3) Click the Cluster Group icon.
 * 4) Right-click the Resource Type named Distributed Transaction Coordinator.
 * 5) Click Properties.
 * 6) Click the General tab, and then type MSDTC in the Name text box.
 * 7) Click OK.

Additional query words: DTC MSDTC Cluster

Keywords: kbprb kbclustering KB810321

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