Microsoft KB Archive/115485

Publisher 2.0a CD: Can't Load PageWizard Design Assistant

= Publisher 2.0a CD: Can't Load PageWizard Design Assistant =

Q115485
--- The information in this article applies to:

- Microsoft Publisher versions 2.0 CD and 2.0a CD ---

SYMPTOMS

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When trying to use the Logo Creator Plus PageWizard design assistant shipped with Microsoft Publisher 2.0a CD (disc assembly number 164-052- 006), you will receive the following error message:

Can't load PageWizard design assistant

Publisher couldn't start the PageWizard design assistant. You may be out of memory, or your design assistants may not be installed correctly. PageWizard design assistants can be reinstalled using the Setup program. You can save your work and close down other applications to free up memory, or press F1 now to see more information on running Setup.

CAUSE

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The first build of Microsoft Publisher 2.0a CD with disc assembly numbers 164-052-005 or 164-052-006 include a corrupt MSPGLOGO.WIZ file.

RESOLUTION

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To resolve this problem:

1. Delete MSPGLOGO.WIZ from your hard disk. This file should reside in  the Publisher PAGEWIZ subdirectory (MSPUB/PAGEWIZ by default).

2. Reinstall Publisher 2.0 (or 2.0a) using any other media BUT the CD  with disc assembly number 164-052-006. (That is, install Publisher using  the Publisher 2.0 disks or a Publisher 2.0 CD with disc assembly number   164-052-002 or 164-052-010.)

NOTE: Do NOT use CD disc assembly number 164-052-006 for this step.

3. Check to make sure the Logo Creator Plus PageWizard is functioning properly. To do this, select the PageWizard tool from Publisher's  toolbar, choose Logo Creator Plus, then drag a box on the page. If  the Logo Creator PageWizard does not return the error described above, proceed to step 4.

4. Install Publisher 2.0a CD. This process will not replace the good MSPGLOGO.WIZ file with the bad MSPGLOGO.WIZ file. Therefore, the installation will be Publisher 2.0a CD, but the MSPGLOGO.WIZ file will be retained from the previous installation and will work correctly.

MORE INFORMATION

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===

The disc assembly number is printed on the non-shiny part of the CD.

The bad MSPGLOGO.WIZ will likely have the date of 9/27/93 and a file size of 167,248 bytes.

Gateway also bundles a program CD with some of its machines containing Publisher 2.0 (CD assembly number 164-052-006). This CD has the Publisher file MSPGLOGO.WIZ dated 11/18/93, byte count 167,248. This file also doesn't work correctly. To solve this problem, install the copy of MSPGLOGO.WIZ that ships with Publisher 2.0a.

Additional query words: area wizard pagewizard err msg areawizard error message