Microsoft KB Archive/826879

= The site stops responding when you add domain users to an MCMS role =

Article ID: 826879

Article Last Modified on 7/5/2006

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition
 * Microsoft Content Management Server 2002
 * Microsoft Content Management Server 2001 Developer Edition

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SYMPTOMS
If you add domain users to a Microsoft Content Management Server (MCMS) role and enumerate the users on a domain, the site stops responding until the enumeration is complete.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   Date         Time   Version            Size    File name 08-Aug-2003 22:26  4.10.1139.0        78,336  Aeusrmgr.dll 19-Jun-2002 20:29  4.0.1381.4         65,600  Cmsupdate.exe 09-Aug-2003 00:21                      1,556  Update.inf Note Because of file dependencies, this update requires Microsoft Content Management Server 2001 Security Release Package 2 (SRP2).



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbbug kbfix kbqfe kbcontentmgtserv2001presp2fix kbhotfixserver KB826879

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