Microsoft KB Archive/899095

= A &quot;0x8004101D (WBEM_E_UNEXPECTED)&quot; error is generated when you try to run a WMI query on a Windows Server 2003-based multiprocessor computer =

Article ID: 899095

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition

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SYMPTOMS
Consider the following scenario. You try to run a Windows Management Instrumentation (WMI) query on a Microsoft Windows Server 2003-based high-speed multiprocessor computer. However, the query fails with a &quot;0x8004101D (WBEM_E_UNEXPECTED)&quot; error. When this problem occurs, the Service Host Process (SVCHOST) that is hosting the WINMGMT service consumes excessive memory. This memory is released only after you cancel the WMI query.



CAUSE
This problem occurs if the dataset that results from the WMI query is very large. On a high-speed multiprocessor computer, a WMI provider can return data much faster than the associated WMI client application can consume the data. The data that is generated by the WMI provider resides in the buffer until this data is delivered to the WMI client. If the buffer grows too large, the query fails. Then, a &quot;0x8004101D (WBEM_E_UNEXPECTED)&quot; error is generated.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 or Windows Server 2003 Service Pack 1 (SP1).

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003, 32-bit editions   Date         Time   Version            Size    File name --  08-Jun-2005  13:09  5.2.3790.344      468,480  Wbemcore.dll Windows Server 2003, x86-based versions with Service Pack 1   Date         Time   Version            Size    File name --  08-Jun-2005  13:18  5.2.3790.2461     509,952  Wbemcore.dll Windows Server 2003, Itanium-based versions   Date         Time   Version            Size    File name --  09-Jun-2005  02:34  5.2.3790.344    1,725,952  Wbemcore.dll     IA-64 Windows Server 2003, Itanium-based versions with Service Pack 1   Date         Time   Version            Size    File name --  09-Jun-2005  02:33  5.2.3790.2461   2,038,784  Wbemcore.dll     IA-64 Windows Server 2003, x64-based versions with Service Pack 1   Date         Time   Version            Size    File name --  09-Jun-2005  02:33  5.2.3790.2461   1,299,968  Wbemcore.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbbug kbfix kbqfe kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB899095

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