Microsoft KB Archive/190639

= Windows 98 Operates Slowly or Stops Responding =

Article ID: 190639

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q190639



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
You may experience either of the following symptoms in Windows 98:


 * Windows 98 operates slowly.
 * Your computer randomly stops responding (hangs).



CAUSE
This behavior can occur if an Iomega Zip drive or SyQuest removable-media disk drive is attached to your computer's parallel port.



RESOLUTION
To resolve this behavior, follow the steps in the appropriate section below:

Iomega Zip Drive
Update the driver for your Iomega Zip drive. To do so, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System, and then click the Device Manager tab.
 * 3) Double-click the Iomega device for which you are installing an updated driver, click the Driver tab, and then click Update Driver.
 * 4) Click Next.
 * 5) Click "Display a list of all drivers in a specific location, so you can select the driver you want," and then click Next.
 * 6) Click Have Disk, click the drive containing the Windows 98 CD-ROM in the Copy Manufacturer's Files From box, browse to the Drivers\Storage\ Iomega\Ppa3 folder, click OK, and then click OK again.

SyQuest Removable-Media Disk Drive
Download and install the latest driver for your SyQuest removable-media disk drive from SyQuest's Web site.



MORE INFORMATION
The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: HWSTORE hangs freeze freezes frozen lock locks up

Keywords: kb3rdparty kbprb KB190639

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