Microsoft KB Archive/241831

= Some Camera Controls Unavailable After Upgrading to NetMeeting 3 Using Kodak USB DVC323 Digital Video Camera =

Article ID: 241831

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft NetMeeting 3.0
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q241831



SYMPTOMS
After you upgrade to NetMeeting 3.0 or 3.01, the advanced camera controls in NetMeeting may be unavailable. This problem may also occur when you upgrade to Windows 98 Second Edition, because it includes NetMeeting 3.0.

When you click Options on the Tools menu, click the Video tab, click Source, and then click Camera Controls, all of the advanced camera settings may be unavailable. These settings include Zoom, Focus, Exposure, Iris, Tilt, Pan, and Roll.



CAUSE
This issue can occur if you are using a Kodak Universal Serial Bus (USB) DVC323 digital video camera.

NetMeeting queries the Kodak driver to determine which functions it supports and does not detect the advanced functions listed above.

NOTE: The updated drivers on the Kodak Web site (http://wwwcn.kodak.com/CN/zh-cn/consumer/consumer_home.jhtml) do not resolve this issue.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: nmtop grayed out gray greyed grey

Keywords: kbappcompatibility kbprb KB241831

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