Microsoft KB Archive/296925

= OL2000: Cannot Connect to Internet Mail Server Through Dial-up Connection When Using Proxy Client =

Article ID: 296925

Article Last Modified on 6/5/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q296925



SYMPTOMS
When you use a computer that has Winsock Proxy Client installed and you connect to the Internet through a local area network (LAN), you encounter one of the following error messages when you try to use a dial-up connection to your Internet Mail server in Outlook 2000:

A time-out occurred while communicating with the server. (Account: ' ', SMTP Server:' ', Error Number: 0x800CCC19)

A time-out occurred while communicating with the server. (Account:' ', POP3 Server:' ', Error Number: 0x800CCC19)



CAUSE
This behavior occurs if Winsock Proxy Client is turned on, which prevents you from establishing any connectivity through a dial-up connection.



WORKAROUND
To work around this behavior, turn off Winsock Proxy Client when you use a dial-up Internet connection and turn it on when you use a LAN connection.

To turn off Proxy Client:
 * 1) In Control Panel, double-click WSP Client.
 * 2) Click to clear the Enable Winsock Proxy check box, click OK, and then connect to the Internet.

To turn on Proxy Client:
 * 1) In Control Panel, double-click WSP Client.
 * 2) Click to select the Enable Winsock Proxy check box, click OK, and then connect to the LAN.

Additional query words: OL2K

Keywords: kbenv kbprb KB296925

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