Microsoft KB Archive/929282

= You cannot use SMS 2003 to scan a Windows XP Embedded device for software information =

Article ID: 929282

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
After you install Microsoft Windows XP Embedded and Microsoft Systems Management Server (SMS) 2003 Advanced Client for XP Embedded on a device, you cannot do the following:
 * Connect to the Windows XP Embedded device by using Remote Assistance
 * Use SMS 2003 to scan the Windows XP Embedded device for software information



CAUSE
This problem occurs because the Group Policy Core Administration snap-in component and the Windows Management Instrumentation (WMI) Tools component are missing from the &quot;SMS Advanced Client Prerequisites (Recommended)&quot; macro. The &quot;SMS Advanced Client Prerequisites (Recommended)&quot; macro is contained in the Smsadvancedclient.sld file.



RESOLUTION
After you apply this hotfix, the Group Policy Core Administration snap-in component and the WMI Tools component are added to the Component Dependendency node in the &quot;SMS Advanced Client Prerequisites (Recommended)&quot; macro. Additionally, the Windows XP Embedded database is updated to include the added dependencies. This hotfix lets you create a Windows XP Embedded operating system image that can be deployed on embedded devices.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other software hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbexpertiseinter KB929282

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