Microsoft KB Archive/223710

= OL2000: Unable to Open a Shared .pst File Without a Password =

Article ID: 223710

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223710



SYMPTOMS
When you run Outlook using Microsoft Windows NT Terminal Server Edition, and attempt to open a shared personal folder (.pst) file that does not have a password, you get the following error message:

Microsoft Outlook

Outlook could not start because a location to send and receive messages could not be found. To add a location, such as a personal folder file, double-click the Mail icon in Windows Control Panel. An error occurred that prevented the file \\your\shared\pst\file.pst from being saved. Close and then restart all mail-enabled applications.



WORKAROUND
To work around this problem, copy the shared .pst file to a local drive on the Terminal Server.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbpending KB223710

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