Microsoft KB Archive/162178

= Err Msg: Cannot Convert File =

Article ID: 162178

Article Last Modified on 8/28/2007

-

APPLIES TO


 * Microsoft Windows CE 1.0
 * Microsoft Pocket Word 1.0

-



This article was previously published under Q162178



SYMPTOMS
When you attempt to copy or move a document from your desktop computer to your Handheld PC (H/PC), you may receive the following error message:

Cannot convert file ' '. The Pocket Word converter found that the input file has an unexpected format. Please check the input file format before trying again.



RESOLUTION
Install the latest version of H/PC Explorer software to resolve this problem. Microsoft H/PC Explorer version 1.1 is available for download from Microsoft's Internet site at:

http://www.microsoft.com/downloads/details.aspx?FamilyId=5B69F0A2-91D1-4568-B782-990CF78A37CA.



MORE INFORMATION
File conversion from desktop Word to Pocket Word works the same as before. Simply drag the file you want from the desktop to the H/PC or from the H/PC to the desktop and conversion and file transfer happen automatically. It's important that you install Microsoft Office before installing H/PC Explorer so that H/PC Explorer can find the desktop version of Word and it's associated converter software modules during setup.

Additional query words: hand held

Keywords: kberrmsg kbprb KB162178

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.