Microsoft KB Archive/182622

Money 98 Err Msg: DLL Unable to Register in the System Registry

PSS ID Number: Q182622 Article last modified on 04-20-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

When you install Microsoft Money, you may receive one of the following error messages:


 * Mscofd.dll was unable to register itself in the system registry.
 * Money98ol.dll was unable to register itself in the system registry.

When you click OK, Money Setup finishes installing Money. When you attempt to start Money, you receive one the following messages:


 * Mnyutil.dll is linked to missing export Oleaut32.dll.
 * Mnyutil.dll is linked to missing export Mfc42.dll.

Alternately, when you install Money, you may receive one of the following error messages:


 * Bds98.dll was unable to register itself in the system registry.
 * Msofd.dll was unable to register itself in the system registry.

When you click OK, you receive the error message:

The installation did not complete successfully.

= CAUSE =

After installing Money, Windows restarts your computer to register system dynamic-link libraries (DLLs). If this registration is not successful, you receive the error messages described in the “Symptoms” section.

These errors may occur if you are running memory-resident programs or other programs that interfere with the Money installation program. If a program running in the background uses certain .dll files, Windows cannot register the DLLs because they are in use.

= RESOLUTION =

To resolve this issue, restart your computer and then try starting Money. If the issue continues to occur, use the appropriate method for the error message you received.

Starting Money 98: “Mnyutil.dll Is Linked to Missing Export Oleaut32.dll”
If Money Setup finishes installing the program after you receive a “ was unable to register itself in the system registry” error message, and you receive a “Mnyutil.dll Is Linked to Missing Export Oleaut32.dll” error message when you start Money, use the appropriate method to remove and reinstall your version of Microsoft Internet Explorer.

Remove and Reinstall Internet Explorer 5.0:

For information about how to remove Internet Explorer 5.0, please see the following article in the Microsoft Knowledge Base:

Q174265 How to Uninstall Internet Explorer 5.0

After you finish removing Internet Explorer 5.0, reinstall it from the Internet Explorer 5.0 CD-ROM, or use Internet Explorer 4.x to reinstall it from the Internet.

Remove Internet Explorer 4.x:

If you are running Microsoft Windows 98, you cannot remove Internet Explorer 4.0.

For information about how to remove Internet Explorer 4.x on a Microsoft Windows 98-based or Microsoft Windows NT 4.0-based computer, please see the following article in the Microsoft Knowledge Base:

Q174265 How to Uninstall Internet Explorer 4.0

Remove Internet Explorer 3.x:

To remove Internet Explorer 3.x, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) On the Install/Uninstall tab, click Internet Explorer 3., and then click Add/Remove.
 * 4) When you are prompted to remove Internet Explorer, click Yes.

Reinstall Internet Explorer:

If Internet Explorer 4.0 was previously installed on your Windows 95-based or Windows NT 4.0-based computer, install Internet Explorer 3.02 from the Money 98 CD-ROM, and then upgrade to the 128-bit version of Internet Explorer 4.0.

To reinstall Internet Explorer 3.02 from the Money 98 CD-ROM, follow these steps:

  Insert the Money 98 CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.   Click Start, and then click Run.   In the Open box, type the following line, and then click OK :302.exe where  is the letter of your CD-ROM drive.   Follow the instructions on the screen to install Microsoft Internet Explorer 3.02. </li>  Restart the computer. </li></ol>

To reinstall Internet Explorer 4.x, download and install the 128-bit version of Internet Explorer 4.x from the following Microsoft Web site:

http://www.microsoft.com/ie/download/128bit.htm

For additional information about Internet Explorer 4.0, please see the following articles in the Microsoft Knowledge Base:

Q175408 Money: ErrMsg: Money Requires a High Level of Data Encryption

Q175409 Money: How to Obtain the 128-bit Encryption Feature

Starting Money 98: “Mnyutil.dll Is Linked to Missing Export Mfc42.dll”
If Money Setup finishes installing the program after you receive a “<Filename> was unable to register itself in the system registry” error message, and you receive a “Mnyutil.dll Is Linked to Missing Export Mfc42.dll” error message when you start Money, download and install the Windows Libraries Update. To do this, follow the appropriate instructions for your version of Microsoft Windows and Microsoft Internet Explorer on the following Microsoft Web site:

http://www.microsoft.com/windows/downloads/contents/common/mfc.htm

On the Windows Update Web site, click Product Updates, and then click Microsoft Libraries Update under Recommended Updates.

For additional information about the Microsoft Libraries Update, including how to order the update on CD-ROM, please see the following article in the Microsoft Knowledge Base:

Q197298 INFO: Microsoft Libraries Update: What, Where, Why

Money Setup: “The Installation Did Not Complete Successfully”
If you receive a “The installation did not complete successfully” error message when you install Money, restart Windows without loading any terminate-and stay-resident (TSR) programs, other memory-resident programs running in the background, or device drivers (this is called a clean boot), and then reinstall Money. To do this, follow these steps:

<ol style="list-style-type: decimal;">  Clean boot the computer. To do this, use the appropriate method for your version of Microsoft Windows. Windows 95: <ol style="list-style-type: lower-alpha;">  Restart the computer. When you see the “Starting Windows 95” message, press the F8 key, and then choose Command Prompt Only from the Startup menu. </li>  At the command prompt, type “win” (without the quotation marks), and then press ENTER. Press and hold down the SHIFT key until Windows finishes starting. This prevents any programs from loading automatically when Windows starts. </li>  Quit all running programs except Explorer and Systray. To do this, press CTRL+ALT+DELETE, click the program you want to quit, and then click End Task. If you receive a message that the program is busy or not responding, click End Task again. Repeat this step until you have quit all programs except Explorer and Systray. </li>  Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program. </li></ol>

Windows 98: The System Configuration Utility tool (Msconfig.exe) is a new tool in Windows 98 that makes a clean boot much easier to perform. To use the System Configuration Utility tool to perform a clean boot in Windows 98, follow these steps: <ol style="list-style-type: lower-alpha;">  Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information. </li>  On the Tools menu, click System Configuration Utility. </li>  On the General tab, click Selective Startup, and then click to clear the following check boxes:  Process Config.sys File</li> Process Autoexec.bat File</li> Process Winstart.bat File (if available)</li> Process Win.ini File</li> Load Startup Group Items</li></ul> </li>  Click OK, and then restart your computer when you are prompted to do so. NOTE: To restore your original configuration, click Normal Startup on the General tab in the System Configuration Utility tool. </li></ol> </li> <li> To reinstall Money, insert the Money 98 CD-ROM into the CD-ROM drive. If Money 98 Setup does not start automatically, follow these steps to manually start Money 98 Setup: <ol style="list-style-type: lower-alpha;"> <li> Click Start, and then click Run. </li> <li> In the Open box, type the following line, and then click OK </li></ol>

<cd-rom>:.exe where <cd-rom> is the letter of the CD-ROM drive. </li> <li> Follow the instructions on the screen to install Money 98. </li></ol>

Additional query words: w_money 6.0 woody

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========================================================= Keywords : kberrmsg kbfile kbsetup kbdta kburl kbimu Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.