Microsoft KB Archive/176277

= Mutant: Top Half of the Screen Displayed Before Bottom Half =

Article ID: 176277

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive Goosebumps Attack of the Mutant

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This article was previously published under Q176277



SYMPTOMS
When you play Attack of the Mutant and you are navigating through a large open area, the top half of the screen may be displayed before the bottom half.



CAUSE
This occurs if you are using an older version of Matrox, Number Nine, or S3 display driver.



RESOLUTION
Use the following troubleshooting steps to resolve the problem.

Clear the Direct 3D Hardware Acceleration Enabled check box by following these steps:  Insert the Attack of the Mutant compact disk into the CD-ROM drive. Click Start, and then click Run. In the Open box, type the line below, and then press ENTER.

:\setup\directx\dxsetup.exe

Where  is the drive letter of your CD-ROM drive. Click the Direct 3D Hardware Acceleration Enabled check box to clear it. Click OK.</li></ol>

If you still experience the problem, change your Hardware Acceleration to Basic by following these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Performance tab, and then click Graphics.
 * 4) Move the Hardware Acceleration slider until it is one notch to the right of None (Basic).
 * 5) Click OK, and then click Close.

If the problem continues, contact your hardware manufacturer to obtain an updated display driver.

For information about Matrox display driver updates, please see the following World Wide Web site:

http://www.matrox.com/mgaweb

For information about Number Nine display driver updates, please see the following World Wide Web site:

http://www.nine.com

For information about S3 display driver updates, please see the following World Wide Web site:

http://www.s3graphics.com/

You can find updated Hardware and Software vendor information by querying in the Microsoft Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

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MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: kbdw dream-works goose goose-bumps bumps mutant dwi s-3

Keywords: kbdisplay kbprb kbtshoot KB176277

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