Microsoft KB Archive/316930

= BUG: MSXML 3.0 Causes a Problem in Segment Viewer =

Article ID: 316930

Article Last Modified on 10/30/2003

-

APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition
 * Microsoft Internet Explorer 6.0

-



This article was previously published under Q316930



SYMPTOMS
When you open a segment to view, you may receive the following error message:

A Runtime Error has occurred.

Do you wish to Debug?

Line:

Error: Microsoft VBScript compilation error

Syntax error

line = 1, col = 0

Code: 0

NOTE: In the following section of the error message, the line is offset from the start of the script block:

line = 1, col = 0



CAUSE
This behavior occurs because of an incompatibility that exists between Microsoft XML (MSXML) 3.0 and Microsoft Commerce Server 2000. Internet Explorer 6.0 includes MSXML 3.0; therefore, this problem can occur when you use either of the following configurations:
 * Microsoft Windows XP
 * Microsoft Internet Explorer 6
 * Microsoft Commerce Server 2000 BizDesk

-or-
 * Microsoft Windows 2000 Server
 * Microsoft Internet Explorer 6
 * Microsoft Commerce Server 2000 BizDesk



RESOLUTION
For additional information about how to resolve this problem, click the article number below to view the article in the Microsoft Knowledge Base:

293363 Business Desk Does Not Work with MSXML 3.0



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Additional query words: CS2K, IE6

Keywords: kbbug kbpending KB316930

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.