Microsoft KB Archive/135991

= MPRJ4: Project Quits When Macintosh Dim Feature Enabled =

Article ID: 135991

Article Last Modified on 8/30/2002

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APPLIES TO


 * Microsoft Project 4.0 for Macintosh

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This article was previously published under Q135991



SYMPTOMS
When you use a Macintosh PowerBook with the screen dim power conservation feature enabled, Microsoft Project suddenly quits when the dim feature is activated.



CAUSE
A PowerBook 500 series using system 7.5 has a PowerBook control panel device that has a screen dim feature. When this feature is activated, Microsoft Project prematurely quits without warning and without allowing you to save any unsaved work.



RESOLUTION
The following methods can be used to resolve this issue:

Method 1
Obtain the "Project Mac 4.0 PPC/68K" disk set. This disk set contains support for both the Power Macintosh and Macintosh 68K models. The problem does not occur with this later version of Microsoft Project. To obtain these disks, call Microsoft Technical Support at (425) 635-7155 and request the "Project Mac 4.0 PPC/68K" disk set (part #076-096-447).

Method 2
Install the system 7.5 update. This will update your system to version 7.5.1.

Method 3
In the Macintosh PowerBook control panel device, set the screen dim feature to Never dim.

Method 4
Install an earlier version of the system software, such as version 7.1.1.



STATUS
Microsoft has confirmed this to be a problem in the versions of Microsoft Project listed above.

Additional query words: sleep wake

Keywords: kbbug kbhardware kbpending KB135991

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