Microsoft KB Archive/237481

= XADM: Event 1023 Logged Using Mailbox Manager Even Though the Remote Mailbox Is Cleaned =

Article ID: 237481

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q237481





SYMPTOMS
If you install Mailbox Manager on one server in a site and use it to clean mailboxes on another server in the site, the following error message is logged in the application event log:

Event ID: 1023

Source: MSExchangeIS Private

Type: Failure Audit

Category: Logons

Description:

Domain\ServiceAccount was validated as /o=Organization/ou=Site/cn=Configuration/cn=Add-Ins/cn= MCAServerName but was unable to log on to /o=Organization/ou=Site/cn=Recipients/cn=userA1.

Even though the 1023 error message indicates that the Mailbox Manager was unable to log on to the remote mailbox, the remote mailbox is cleaned. Note that a 1023 error message is logged for each remote mailbox that you clean.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MSExchangeIS Private

Keywords: kbbug kbnofix KB237481

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