Microsoft KB Archive/931111

= Error message when you try to start a SoftGrid application: &quot;Error code: xxxxxx-xxxxxx0A-00008009&quot; =

Article ID: 931111

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SUMMARY
When you try to start a Microsoft SoftGrid application, you receive the following error message:

The SoftGrid Client could not launch.

The SoftGrid Client received an invalid response from the Server. Please try again in a few minutes. If the problem persists, please report the following error code to your System Administrator.

Error code: 0A-00008009



CAUSE
This problem occurs if the HREF attribute of the CODEBASE element in the .osd file contains a space.



RESOLUTION
To resolve this problem, use a text editor to modify the .osd file. Replace the space with %20.

Examples   If the .sft file that is specified in the .osd file exists in the Softricity SFTs subdirectory of the Content directory, edit the .osd file as follows:

Original HREF=&quot;rtsp://server name:554/Softricity SFTs/DefaultApp.sft&quot; Revised HREF=&quot;rtsp://server name:554/Softricity%20SFTs/DefaultApp.sft&quot;   If the .osd file for the application that you try to start contains the ?Customer value and the Anonymous Users Provider Policy name, edit the .osd file as follows:

Original HREF=&quot;rtsp://server name:554/DefaultApp.sft?Customer=Anonymous Users&quot; Revised HREF=&quot;rtsp://server name:554/DefaultApp.sft?Customer=Anonymous%20Users&quot; 

Keywords: kbtshoot kbexpertiseinter KB931111

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