Microsoft KB Archive/284388

= OL2002: Reminder Dialog Box Does Not Work Properly When No Appointment Is Selected =

Article ID: 284388

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284388



SYMPTOMS
If you click a blank area of an appointment Reminder dialog box, instead of clicking an actual appointment, the dialog box exhibits non-standard behavior. The subject and location data disappear from the dialog box, and the Snooze display is blank.

If you click Open, nothing happens. If you click Dismiss, the first appointment in the list is highlighted, the Snooze reminder time changes to 5 minutes, but the dialog box does not close. If you manually type a Snooze reminder time while no appointment is selected, and then click Dismiss, the time reverts to 5 minutes and the dialog box does not close.



CAUSE
This behavior can occur because no appointment is selected.



WORKAROUND
Select an appointment item before you attempt to open or dismiss the dialog box or change the Snooze time.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug KB284388

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