Microsoft KB Archive/114401

= FFAPI: First Contact Form for FFAPI Gateway =

Article ID: 114401

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mail Gateway to FFAPI 2.1
 * Microsoft Mail Gateway to FFAPI 3.0

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This article was previously published under Q114401



SUMMARY
Please use the checklist in this article to collect information about your system before you call Microsoft Product Support Services. You are able to work more effectively with a Microsoft Support Professional if all the information needed to trace and solve your problem is available. Include any troubleshooting steps you have taken in an effort to resolve the problem. Please be as complete and specific as possible when you fill out this form.

There are ten articles of this type, one for each gateway product. Each is different, so find the one suited to your case by searching these keywords (without the spaces):    x 4 0 0 f c c          m s f c c    3 c o m f c c          p r o f s f c c    m c i f c c            s m t p f c c    f f a p i f c c        s n a d s f c c    f a x f c c            c o n n f c c



MORE INFORMATION
              MICROSOFT FFAPI GATEWAY PROBLEM REPORT FORM

Version of SDK:  3.0    2.1C    2.1(Consumers)   2.0(Consumers)

MICROSOFT MAIL          Postoffice version:____________________

Network name:____________________

Postoffice name:____________________

Network operating system: LAN Man     Novell    Pathworks    NFS

Other: _________________________

Components involved/command line options 2.00:

Courget

CourPut

CourCfg

Components involved/command line options 3.0:

GTWCFG       APPDIR

GTWGET       APPGET        RMTGET

GTWPUT       APPPUT        RMTPUT

List any error messages:

Does it consistently do this when changing machines or accounts? YES/NO For additional information about how to address a foreign mail system using the basic file format, click the article number below to view the article in the Microsoft Knowledge Base:

94410 FFAPI: Basic Address Formats for Gateways

Additional query words: ffapifcc

Keywords: kbinfo KB114401

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