Microsoft KB Archive/146633

Money: Error Message When Entering New PIN Number

PSS ID Number: Q146633 Article last modified on 09-13-1997

3.0 3.0a 4.0 4.0a 5.0

WINDOWS

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========================================================= 5.0 4.0 4.0a 3.0 3.0a WINDOWS kbusage

= SYMPTOMS =

When entering your PIN number, you may get one of the following error messages depending on your version of Money.

Money 5.0, 4.0, or 4.0a:

The New PIN must be 4 numbers or letters.

Money version 3.0 and 3.0a:

Please enter valid information in this field.

= RESOLUTION =

Use the TAB key rather than the ENTER key when tabbing between fields in the New PIN dialog box.

= MORE INFORMATION =

When you connect to the Online Services for the first time, Money prompts you to enter an old PIN number, to enter a new PIN number, and then to verify the new PIN number. The error message appears as a result of pressing the ENTER key instead of the TAB key to move to the new PIN field after typing the old PIN number.

KBCategory: KBUSAGE KBSubcategory: KBONLINE

Additional reference words: w_money, PIN Rollerbob

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========================================================= Keywords : kbonline Version : 3.0 3.0a 4.0 4.0a 5.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.