Microsoft KB Archive/212969

= OL2000: ErrMsg: "Cannot find OutlTip.hlp file" =

Article ID: 212969

Article Last Modified on 11/5/2003

-

APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

-



This article was previously published under Q212969



SYMPTOMS
The first time you attempt to use Help after installing Outlook, you may get the following error message:

Cannot find OutlTip.hlp file. Do you want to try to find this file yourself?



CAUSE
You are trying to use context-sensitive Help ("?" button) in the "Change Security Settings" dialog box and you chose to install the help files using the "Installed on First Use" option. You can not begin the first use installation of the Help file from this point.



RESOLUTION
Run Help from another point. This will initiate its first use installation and then you can run it from the "Change Security Settings" dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: OL2K

Keywords: kbbug kbpending KB212969

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.