Microsoft KB Archive/822508

= You receive an &quot;A connection to the server could not be established&quot; error message when you use Cached Exchange Mode with an IMAP account =

Article ID: 822508

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2007

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SYMPTOMS
When you start Outlook you receive an error message that is similar to the following:

A connection to the server could not be established. is now in offline mode.

is the mail server that you are trying to connect to. Outlook 2003 may also stop responding for approximately 30 seconds.



CAUSE
This problem occurs if Outlook is using Cached Exchange Mode with an IMAP mail account, and the IMAP server is not available.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2003 OL2007

Keywords: kbstartprogram kbstoprespond kbpending kberrmsg kbprb KB822508

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