Microsoft KB Archive/311474

= FIX: Message Queuing application on dependent client closes unexpectedly when the application calls MQCloseQueue =

Article ID: 311474

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Message Queuing 2.0

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This article was previously published under Q311474



SYMPTOMS
When a Microsoft Message Queuing application runs on a dependent client, the application may cause an Access Violation in the supporting Message Queuing server when the application calls MQCloseQueue. This causes an event 2077, and then Message Queuing closes unexpectedly (crashes).



CAUSE
This behavior occurs because both the queue handle and the CTransaction object are remote procedure call (RPC) context handles in the RPC interfaces between the runtime and Queue Manager. On dependent clients, the queue handle is a pointer to a structure in memory.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time     Version      Size       File name -  27-Jul-2001    12:38    5.0.0.720    278,800    Mq1repl.dll 29-May-2001   15:22    5.0.0.720     14,096    Mq1sync.exe 29-May-2001   15:22    5.0.0.735     71,120    Mqac.sys 27-Jul-2001   12:38    5.0.0.735    214,288    Mqads.dll 29-May-2001   15:23    5.0.0.720     21,776    Mqbkup.exe 27-Jul-2001   12:38    5.0.0.720     29,456    Mqcertui.dll 27-Jul-2001   12:38    5.0.0.720     49,424    Mqclus.dll 27-Jul-2001   12:38    5.0.0.720     29,968    Mqdbodbc.dll 27-Jul-2001   12:38    5.0.0.720     75,536    Mqdscli.dll 27-Jul-2001   12:38    5.0.0.735     41,744    Mqdssrv.dll 29-May-2001   15:23    5.0.0.720     98,064    Mqmig.exe 27-Jul-2001   12:38    5.0.0.720    263,952    Mqmigrat.dll 27-Jul-2001   12:38    5.0.0.720    223,504    Mqoa.dll 27-Jul-2001   12:38    5.0.0.720      7,952    Mqperf.dll 27-Jul-2001   12:38    5.0.0.737    418,064    Mqqm.dll 27-Jul-2001   12:38    5.0.0.720      8,464    Mqrperf.dll 27-Jul-2001   12:38    5.0.0.737     91,920    Mqrt.dll 27-Jul-2001   12:38    5.0.0.720     70,416    Mqsec.dll 27-Jul-2001   12:38    5.0.0.720    400,144    Mqsnap.dll 29-May-2001   15:23    5.0.0.720     14,096    Mqsvc.exe 27-Jul-2001   12:38    5.0.0.720     24,336    Mqupgrd.dll 27-Jul-2001   12:38    5.0.0.737    108,304    Mqutil.dll 27-Jul-2001   12:38    5.0.0.720     64,784    Msmq.cpl 27-Jul-2001   12:38    5.0.0.720    159,504    Msmqocm.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MSMQ Dependent Client Supporting Server Access Violation QM

Keywords: kbprb kbqfe KB311474

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