Microsoft KB Archive/224668

= WD2000: Err Msg: "Word was unable to post your document." =

Article ID: 224668

Article Last Modified on 11/25/2002

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q224668



SYMPTOMS
After you save a Web page created in Microsoft Word to a Web folder and then try to send it to a Microsoft Exchange (Microsoft Outlook) folder, the following error message appears:

General Microsoft Exchange failure. Make sure Microsoft Exchange is installed correctly, and then try again.

When you click OK, the following error message appears:

Word was unable to post your document.



WORKAROUND
To prevent this problem from occurring, save and close your document. Then reopen the document and send it to a Microsoft Exchange folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to install, create, and use Web folders with Internet Explorer 5, please see the following article in the Microsoft Knowledge Base:

195851 How to Install and Use Web Folders in Internet Explorer 5

Keywords: kbbug kbnofix KB224668

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