Microsoft KB Archive/262896

{|
 * width="100%"|

OL98: (CW) How to Disable Offline Folders on a Terminal Server

 * }

ID: Q262896

-

The information in this article applies to:


 * Microsoft Outlook 98

-

IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the &quot;Restoring the Registry&quot; Help topic in Regedit.exe or the &quot;Restoring a Registry Key&quot; Help topic in Regedt32.exe.

SYMPTOMS
When you disable the Offline Folders feature for Microsoft Windows NT Terminal Server Edition-based computer users, an offline folders (.ost) file cannot be created on the server.

CAUSE
Outlook disables the Offline Folders feature when you install it on a Windows NT Terminal Server Edition-based computer, but this option can remain active. You can enable the Offline Folders feature with the Outlook 98 Custom Installation Wizard (CIW) installation that is located on the server.

RESOLUTION
To resolve this problem, you must log on to a Windows NT Terminal Server-based computer as an administrator.

WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the &quot;Changing Keys and Values&quot; Help topic in Registry Editor (Regedit.exe) or the &quot;Add and Delete Information in the Registry&quot; and &quot;Edit Registry Data&quot; Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT or Windows 2000, you should also update your Emergency Repair Disk (ERD).

Use the following steps to disable the Offline Folders option.


 * 1) Quit Outlook.
 * 2) Click Start, and then click Run.
 * 3) In the Open box, type regedit, and then click OK.
 * 4) Locate and click the following registry key:
 * 5) If the Outlook key has an OST subkey with a NoOST entry, continue with step 9. Otherwise, right-click the Outlook key, click New, and then click Key.
 * 6) Type ost as the name for the new key, and then press ENTER.
 * 7) Right-click the OST key, click New, and then click DWORD Value.
 * 8) Type NoOST as the name for the new entry, and then press ENTER.
 * 9) Right-click the NoOST entry, and then click Modify.
 * 10) Type the following value: 1.

NoOST Options
The following are the NoOST options:


 * 0 = An offline store is set up by default and used for calendar caching. Also, the user cannot enable offline access and use the offline store. This is the same as the absence of the OST key and NoOST entry.
 * 1 = An offline store is set up by default and used for calendar caching. However, the user cannot enable offline access and use the offline store. The options in the Microsoft Exchange Server properties are not available.
 * 2 = An offline store is not set up by default and the user cannot enable offline access and use the offline store. The options in the Microsoft Exchange Server properties are not available.

NOTE: This option is good for desktop users who do not have use of an offline store.
 * 3 = An offline store is not set up by default and the user cannot enable offline access and use the offline store.

Additional query words:

Keywords :

Version : :

Platform :

Issue type : kbprb

Technology :