Microsoft KB Archive/251474

= WD2000: Error Message "Word Cannot Complete the Save" When You Save Document Opened in Internet Explorer =

Article ID: 251474

Article Last Modified on 11/20/2002

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q251474





SYMPTOMS
When you save your document, the following error message may appear:

Word cannot complete the save due to a file permission error ( ).

where   is the name of the file that you are trying to save.



CAUSE
This problem may occur when the following conditions are true: You click a hyperlink to a Microsoft Word document.

-and-

The document opens in Internet Explorer.

-and-

You are running Microsoft Internet Explorer 5.0 on one of the following platforms:


 * Microsoft Windows 95
 * Microsoft Windows 98



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

