Microsoft KB Archive/158417

= Microsoft Knowledge Base =

Some Drivers Do Not Read Long File Names on MSN CD-ROM
Last reviewed: October 7, 1997

Article ID: Q158417

The information in this article applies to:


 * The Microsoft Network version 2.0, 2.5

SUMMARY
When you install MSN, The Microsoft Network, the cache files for some shows may not be installed on computers that use real-mode drivers for the CD-ROM drive. This causes longer download times when first viewing shows and content on MSN.

MORE INFORMATION
The show files on the MSN CD-ROM use long file names. CD-ROM drives that use real-mode drivers cannot view long file names and do not install the show files. This has no adverse effect on installing other MSN program files.

You can work around this problem by using Windows 95 drivers, if available, for the CD-ROM drive.