Microsoft KB Archive/238078

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Microsoft Fax Does Not Dial Complete Phone Number

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Q238078

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Windows 98
 * Microsoft Windows 98 Second Edition

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SYMPTOMS
When you try to send a fax using Microsoft Fax, you may not dial the complete phone number. For example, if you are dialing 555-1212, Microsoft Fax dials only 555-121.

CAUSE
This issue can occur because there is a limit of the number of characters that the fax header can contain. The To box and the Phone number box can contain a combined total of 56 characters. Any spaces in these boxes are counted as characters.

RESOLUTION
To resolve this issue, use less characters in the To box of your fax message.

Additional query words:

Keywords : kbenv win95 win98 win98se

Issue type : kbprb

Technology : kbWin95search kbWin98search kbWin98SEsearch kbWin95 kbWin98 kbWin98SE