Microsoft KB Archive/295493

= IntelliType Pro 2: Key Assigned &quot;Closes Active File or Window&quot; Function Does Not Perform as Expected =

Article ID: 295493

Article Last Modified on 8/18/2005

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APPLIES TO

 Microsoft Outlook 2001 for Mac, when used with:  Microsoft IntelliType Pro 5.2

 Microsoft IntelliType Pro 2.1 

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This article was previously published under Q295493



SYMPTOMS
When you assign the &quot;Closes active file or window&quot; function to any hot key, the window may not close as expected.



CAUSE
This behavior can occur because not all windows have a Close option available.

The &quot;Closes active file or window&quot; function relies on the program window in which you are attempting to use the function to recognize the universal keyboard shortcut CTRL+F4. If the program window does not recognize this shortcut command, the &quot;Closes active file or window&quot; function does not work.



MORE INFORMATION
To determine whether your program window recognizes the CTRL+F4 keyboard shortcut, right-click the title bar. If the drop-down menu includes a Close line with the keyboard shortcut CTRL+F4 next to it, this program should recognize the keyboard shortcut, and it should therefore respond when you press a hot key that is assigned the &quot;Closes active file or window&quot; function.

Keywords: kbprb KB295493

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