Microsoft KB Archive/939954

= Event ID 31092 is logged when the Microsoft Exchange Server 2003 Connector for Lotus Notes delivers an Internet e-mail that contains recipients in only the Bcc box =

Article ID: 939954

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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SYMPTOMS
Consider the following scenario:
 * You have a Lotus Domino and Microsoft Exchange Server 2003 mixed environment.
 * A user sends an Internet e-mail message to an Exchange Server mailbox-enabled user.
 * The message contains recipients in only the Bcc box.
 * The message is delivered to Lotus Domino by using SMTP.

In this scenario, when the message is routed to Exchange Server by using the Microsoft Exchange Server 2003 Connector for Lotus Notes, the message cannot be delivered to the user's Exchange Server mailbox. Additionally, you do not receive a non-delivery report (NDR) for the message. When this problem occurs, the following event is logged in the Application log:

Event Source: MSExchangeNOTES

Event Category: Transport to Exchange

Event ID: 31092

Description:

Message contains empty recipient list, purging item automatically

Note If an Internet e-mail message also contains recipients in the To box or in the Cc box, the message can be delivered to the recipients in the Bcc box.



CAUSE
This problem occurs because of incorrect logic. When this problem occurs, the Microsoft Exchange Server 2003 Connector for Lotus Notes treats the Internet e-mail message as if it does not have recipients. Then, the Microsoft Exchange Server 2003 Connector for Lotus Notes discards the message.



RESOLUTION
To resolve this problem, install the latest version of the Microsoft Exchange Server 2003 Connector for Lotus Notes. To obtain the latest version of the Microsoft Exchange Server 2003 Connector for Lotus Notes, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=d9f3a35e-1046-47b5-b09b-bda9de60cd9d&DisplayLang=en



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: atdownload atdownload kbexchcoexistmigration kbexpertiseinter kbqfe KB939954

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