Microsoft KB Archive/918428

= Outlook 2003 may stop responding when you right-click a mailbox folder =

Article ID: 918428

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Office Outlook 2003

-





SYMPTOMS
When you right-click a mailbox folder when the folder's home page is displayed, Microsoft Office Outlook 2003 may stop responding.



CAUSE
This problem occurs when the Show default home page by default for this folder check box is selected for the mailbox folder, and the home page is already displayed.

Note The Show default home page by default for this folder check box is located on the Home Page tab of the folder's Properties dialog box.



How to obtain the hotfix
This issue is fixed in the Microsoft Office Outlook 2003 Hotfix Package that is dated June 6, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

920350 Description of the Outlook 2003 post-Service Pack 2 hotfix package: June 6, 2006

Note You will see a blank shortcut menu if you right-click the mailbox folder a second time after you apply this hotfix.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbview kbconfig kbhotfixserver kbqfe kbbug kbfix kbpubtypekc KB918428

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.