Microsoft KB Archive/189135

= Err Msg: You Cannot Save While the File Is in Use by Another... =

Article ID: 189135

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q189135



SYMPTOMS
When you modify a mail merge data source file that is located on a Windows NT shared network drive using Microsoft Word version 6.0, you may receive the following prompt when you attempt to save the file:

  .doc is a mail merge main document that is attached to a   data source datasrc.doc that has not been saved. Do you want to save .doc?

When you click Yes, you may receive the following error message:

You cannot save while the file is in use by another process. Try saving

the file with a new name. (X:\datasrc.doc).

This behavior does not occur if you save the document to your local hard disk.



RESOLUTION
To work around this issue, use either of the following methods:


 * Save the mail merge data source file to your local hard disk.
 * Upgrade to Microsoft Word 97 for Windows or Microsoft Office 97 for Windows.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word version 6.0 and Windows NT version 4.0

Additional query words: tools main

Keywords: kberrmsg kbnetwork kbprb KB189135

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