Microsoft KB Archive/822068

= Network Discovery Data Discovery Records Are Rejected After You Apply Systems Management Server 2.0 Service Pack 5 =

Article ID: 822068

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 5

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SYMPTOMS
After you install Microsoft Systems Management Server (SMS) 2.0 Service Pack 5 (SP5), the SMS Data Discovery Manager (DDM) may reject the Data Discovery Records (DDRs) that network discovery generates. You may receive a status message ID 2622 in the SMS Administrator console.

The Ddm.log file in the \SMS\logs folder may contain log entries that are similar to the following log entries: ...

Processing file cfhj8901.DDR

CDiscoveryProperty::Validate - String property &quot;Subnet Name&quot; exceeds stated maximum length of 20

CDiscoveryItem::ParseMem - Property &quot;Subnet Name&quot; is invalid.

CDiscoverDataManager::ProcessDDRs_PS - parsing failed. Processing NEW ...

CDiscoverDataManager::ValidateItemName - no valid name properties found

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CAUSE
This behavior occurs because SMS 2.0 SP5 enhances the DDR integrity checking capabilities of DDM. These enhancements prevent DDM from processing malformed records. In earlier versions of SMS 2.0, if a DDR field name is longer than the expected maximum length, DDM truncates it to the expected minimum length and processes it correctly.

For example, the Dynamic Host Configuration Protocol (DHCP) Scope Name has an expected maximum length of 20 characters. In versions of SMS 2.0 before Service Pack 5, DDM truncates the Scope Name to 20 characters and processes the DDR. After you install SMS 2.0 SP5, DDM rejects the DDR.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name ---     16-Jun-2003  19:26  2.0.4.1        252,715  Sms2.0-sp5-kb822068-x86-enu.exe 25-Feb-2003 16:05  2.0.1493.5134   49,648  Netdisc.dll Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in SMS 2.0 Service Pack 5.



MORE INFORMATION
After you apply this hotfix, the length of a field in a DDR adapts up to a maximum of 255 characters. DDM does not truncate the DDRs when it processes them.

How to Install the Hotfix
To install the hotfix, use one of the following methods, as appropriate.

Method 1: Use the Hotfix Installer
Note This method is for Intel-based computers only.
 * 1) Copy the hotfix folder structure to a share on your network. Sms2.0-sp5-kb822068-x86-enu.exe is a Microsoft Windows Installer file that updates specific files on your site server.
 * 2) Use an account that has administrative credentials to log on to your site server.
 * 3) On the site server, quit the SMS Administrator console.
 * 4) Run the Sms2.0-sp5-kb822068-x86-enu.exe file and follow the directions in the wizard.

Method 2: Install the Hotfix Manually
To install the hotfix, follow these steps on the SMS site server:
 * 1) Stop the SMS Site Component Manager and SMS Executive services.
 * 2) Replace the Netdisc.dll file in the  \Bin\I386 folder with the version that you obtained from the hotfix.
 * 3) Restart the SMS Site Component Manager and the SMS Executive services.

Keywords: kbqfe kbhotfixserver kbsms200presp6fix kbfix kbbug KB822068

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