Microsoft KB Archive/827487

= &quot;Unable to Install the  (TrueType) Font&quot; Error Message When You Install Certain Font Files on a Computer That Is Running Windows 2000 Service Pack 4 =

Article ID: 827487

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Service Pack 4

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SYMPTOMS
When you try to install certain font files on a computer that is running Microsoft Windows 2000 Service Pack 4 (SP4), you may receive the following error message:

Unable to install the  (TrueType) font. The font file may be damaged. Check with your font vendor about obtaining a new file



CAUSE
This issue may occur if you install font files that are incompatible with Windows 2000 SP4. For example, the Hangul 2000 Standard Edition font files may not be compatible with Windows 2000 SP4.



RESOLUTION
To resolve this issue, remove the third-party program that installs the font files.



MORE INFORMATION
Windows 2000 SP4 introduces certain new restrictions to check the validity of font files. These restrictions include:
 * The size of the naming table cannot be less than 6.
 * The structure of the naming table must be valid.
 * The length of the names of the double-byte character set (DBCS) fonts must be even-numbered.
 * The structure of the locaTable object must be valid.
 * The structure of the HdmxTable object must be valid.

According to the OpenType font file specification, all name table strings for platform ID 3 (Microsoft) require two bytes per character. Macintosh fonts require single-byte strings. The name strings in the naming table of the third-party software fonts are single-byte. As a result, these name strings are not installed.

For more information, visit the following Microsoft Web site:

http://www.microsoft.com/typography/otspec/name.htm

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb KB827487

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