Microsoft KB Archive/227958

= OLEXP: Cannot Drag and Drop Folders on Internet Message Access Protocol Server =

Article ID: 227958

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0

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This article was previously published under Q227958



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you use Outlook Express to manage messages on an Internet Message Access Protocol (IMAP) server and you organize messages into folders, you may not be able to move the folders using the drag-and-drop feature.



CAUSE
This behavior occurs because of a limitation with IMAP servers. Earlier versions of Outlook Express produce an error message if you attempt to move folders on an IMAP server. Outlook Express 5 simply displays an icon indicating it is not possible to move the folder.



WORKAROUND
To work around this issue, create a folder in the new location and move the messages to the new folder.

Keywords: kbenv kbprb KB227958

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