Microsoft KB Archive/218187

= XADM: Error 8004010f-0501-8004010f When Moving Mailbox =

Article ID: 218187

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2

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This article was previously published under Q218187





SYMPTOMS
Moving a mailbox from one server to another fails with the following error message:

Unexpected error <<0xc0040000 - The client operation failed. Microsoft Exchange Information Store ID no. 8004010f-0501-8004010f>> occurred.



CAUSE
During the Move Mailbox operation, when Exchange Server tried to read the ptagMailFlag field for an embedded message, it was not able to because the flag is not available, and the operation failed.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

NOTE: The fix should be applied to the source and destination Exchange Server computers.

The English version of this fix should have the following file attributes or later:

Component: Information Store



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB218187

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