Microsoft KB Archive/176952

= XFOR: Store Fails to Deliver Auto-Generated Messages from X.400 Service Provider =

Article ID: 176952

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q176952





SYMPTOMS
Automatically generated messages from an Australian X.400 ADMD are not delivered correctly to Microsoft Exchange Server. The messages are received by the Microsoft Exchange Message Transfer Agent (MTA) but are not received by the end user. The following Event IDs will be logged in the Windows NT Server Event Viewer Application log:

  Event ID:    296 Source:     MSExchangeMTA Type:       Information Category:   X.400 Service Description: The message C=au;A=otc;P=;L=97082616584041+20201E53 (object  ID: 06000058) has been successfully converted from content type 56010A00 to content type 2A864886F7140501. [MTA DISP:FANOUT 11 112] (10)

Event ID:   2025 Source:     MSExchangeIS Private Type:       Information Category:   Transport Delivering Description: The delivery of a message failed due to error 00000BB8. A  non- delivery report is being sent to the message's originator.

Event ID:   270 Source:     MSExchangeMTA Type:       Information Category:   X.400 Service Description: A permanent error has occurred with Entity /O=ORG/OU=ORGUNIT/CN=CONFIGURATION/CN=SERVERS/CN=SERVERNAME/CN=MICROSOFT PRIVATE MDB. Entity is a Message Object is a Normal Priority Message. Object: 06000058. Message ID: C=au;A=otc;P=;L=97082616584041+20201E53 Content length: 500, External Trace information (first 100 bytes) = 3029630F610413026175620513036F74631300311680113937303832363136353834302B 3130  30308201003080638061801302415500006280130874656C656D656D6F00001308626870 6D65 6C30340000318080113937303832363138303033392B3130, PDU dump reference 3839 [MTA SUBMIT 16 74] (14)

Event ID:   290 Source:     MSExchangeMTA Type:       Warning Category:   X.400 Service Description: A non-delivery report (reason code transfer-failure and  diagnostic code invalid-arguments) is being generated for message C=au;A=otc;P=;L=97082616584041+20201E53. It was originally destined for DN:/o=ORG/ou=ORGUNIT/cn=RECIPIENTS/cn=WDCOOB§C=AU;A=TELEMEMO;P=PRMD;O=OR G; S=Surname;G=GivenName;I=Init; (recipient number 1), and was to be  redirected to. [MTA DISP:RESULT 21 136] (12)



CAUSE
These messages are rejected by the Exchange Server because the transmitting system is including a null PRMD entry in the MTSID field of the message. If a PRMD field is present, this field should between 1 and 16 characters, not null. Since the PRMD specified by Telstra does not confirm to this, the message results in an NDR.



MORE INFORMATION
The X.400 ADMD in this case is TELEMEMO (or OTC) in Australia. Messages sent to:

  C=AU;A=OTC;P=ENHANCED;O=Operations;S=AutoReply

should result in a message being returned to the original sender from the Auto Reply account. Similar automatically generated messages should result when sending a Telex message through this ADMD's system. Neither of these messages are delivered to an Exchange user.



STATUS
While Microsoft believes this to be a conformance issue with the X.400 Service provider, a workaround has been made available for Exchange Server versions 5.0 and 5.5

This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: 5.00 SP1 X.400 Telstra OTC STORE MTA AUTO REPLY

Keywords: kbqfe kbhotfixserver kbbug kbfix KB176952

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.