Microsoft KB Archive/212042

= WD2000: Word Does Not Propose Correct "Address To" =

Article ID: 212042

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q212042





SYMPTOMS
When your document contains an address, Word may not properly identify the address paragraphs and may not propose the correct address information in the Address To box.



CAUSE
This problem can occur when you use one of the following commands:
 * The Envelopes and Labels command on the Tools menu

-or-
 * The ToolsCreateEnvelope macro command

-or-
 * The ToolsCreateLabel macro command



MORE INFORMATION
When you use these commands in an open document, Word searches the document for an address, opens a dialog box with the proposed address, and allows you to print the address on an envelope or label. When Word conducts an address search, it uses the following rules:
 * 1) Word searches for any paragraphs that you defined as bookmarks named EnvelopeAddress and EnvelopeReturn.
 * 2) Word searches for highlighted paragraphs that represent each line of the address.

NOTE: This does not work in Microsoft Word 2000 for Windows if your address lines end with line feeds rather than paragraph marks.
 * 1) Word searches for a series of paragraphs that meet the following criteria:
 * 2) * Left-aligned
 * 3) * Only include a few words
 * 4) * Include three to five paragraphs in a row envelope address bookmark
 * 5) * No formatting between paragraphs

If any of these conditions is not met, Word may return an unexpected result in the Address To box.

NOTE: If you format an address as a single paragraph (for example, if you end each line with a new line character or SHIFT+ENTER), Word may not find the correct address information.

Some third-party information managers, such as PackRat (for Windows), store addresses as one paragraph with line feeds (instead of carriage returns) at the end of each address line. In this situation, Word may not find the three to five consecutive paragraphs that satisfy its search algorithm. To work around this problem, replace the line feeds with carriage returns.

If a single paragraph has more than 58 characters and spaces, Word may not find the correct address information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: automatic block center centered delivery detect determine incorrect insert justified toolbar valid

Keywords: kbenvelope kbprb KB212042

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