Microsoft KB Archive/318773

= You Receive a &quot;USB Device Not Recognized&quot; Error Message When You Resume Your Computer from Suspend or Hibernation =

Article ID: 318773

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q318773



SYMPTOMS
When you resume your computer from standby or hibernation, you may receive a &quot;USB Device Not Recognized&quot; error message.

This error message occurs only if USB/PS2 combination devices are attached to the computer. One example of such a device is a keyboard that has both USB and PS2 connectors. You can use either connector for all of the keyboard functions.



CAUSE
During initialization, devices are reset too soon after they are powered on. In this situation, some devices may use the wrong connector.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:   Date         Time   Version      Size     File name --  12-Mar-2002  18:35  5.1.2600.37  101,376  Hal.dll 12-Mar-2002 18:36  5.1.2600.37  128,000  Halaacpi.dll 12-Mar-2002 18:36  5.1.2600.37  77,440   Halacpi.dll 12-Mar-2002 18:36  5.1.2600.37  130,048  Halmacpi.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Additional query words: kbBaseOS

Keywords: kbhotfixserver kbqfe kbbug kbfix kboswin2000fix kbwinxpsp1fix KB318773

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