Microsoft KB Archive/166054

= Outline Expand/Collapse Keystrokes Fail in Word Viewer =

Article ID: 166054

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Office Word Viewer 2003
 * Microsoft Word 97 Viewer
 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2000 Standard Edition
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q166054



SYMPTOMS
In Microsoft Word Viewer 97-2000, if you are in outline view and you press ALT+UNDERSCORE ( _ ) to collapse the view or ALT+PLUS SIGN (+) to expand the view, nothing happens.



CAUSE
These keystrokes are shown on the Outline View submenu; however, they do not work.



RESOLUTION
Use the commands on the Outline View submenu to expand and collapse an outline view.

To expand the view, follow these steps:
 * 1) Make sure that you are in outline view. (On the View menu, click Outline.)
 * 2) On the View menu, point to Outline, and click Expand.

To collapse the view, follow these steps:
 * 1) Make sure that you are in outline view. (On the View menu, click Outline.)
 * 2) On the View menu, point to Outline, and click Collapse.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.



MORE INFORMATION
You can use the Microsoft Word 97-2000 Viewer to view documents that were created in Microsoft Word 97, in Microsoft Word 2000, in Microsoft Word 2002, and in Microsoft Office Word 2003.

