Microsoft KB Archive/837692

= An instance of the Explorer.exe process starts unexpectedly when you call the InstallHinfSection function in the SetupAPI.dll file on a Windows XP-based or on a Windows Server 2003-based computer =

Article ID: 837692

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003, Enterprise Edition Microsoft Windows Server 2003, Standard Edition (32-bit x86) Microsoft Windows Server 2003, Web Edition Microsoft Windows Server 2003, Datacenter Edition (32-bit x86) Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems Microsoft Windows XP Home Edition, when used with:  Microsoft Windows XP Home Edition</li></ul> </li> Microsoft Windows XP Professional, when used with: <ul> Microsoft Windows XP Professional</li></ul>

<ul> Microsoft Windows XP Professional x64 Edition</li></ul> </li></ul>

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SYMPTOMS
You configure the Microsoft Windows XP-based or Microsoft Windows Server 2003-based computer to use a different shell program other than the Explorer.exe program by setting the shell registry entry. However, when you call the InstallHinfSection function in the SetupAPI.dll file to perform an installation, an instance of the Explorer.exe process starts unexpectedly.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, Itanium-based versions
Note Because of file dependencies, the most recent hotfix that contains these files may contain additional files.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
The computer uses the Explorer.exe file as a default shell program. You can change the computer shell program by enabling the shell registry entry value. This value is located in the following registry subkey:

You can call the InstallHinfSection function in the SetupAPI.dll file by typing the following command at the command prompt:

RunDLL32 SetupAPI,InstallHinfSection DefaultInstall 128

Note  is the path and the file name of the information file that you use to run the installation.

For more information about how you call the InstallHinfSection function in the SetupAPI.dll file, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/aa376957.aspx

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinserv2003sp1fix kbhotfixserver KB837692

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