Microsoft KB Archive/279962

= The Internet Connection Wizard Removes Additional Gateways =

Article ID: 279962

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Small Business Server 2000 Standard Edition
 * Microsoft BackOffice Server 2000
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q279962



SYMPTOMS
If you run the Internet Connection Wizard (ICW) in Small Business Server (SBS) 4.5 or 2000, or in BackOffice Server 2000, and you select the Full-Time/Broadband Modem or Router option, you are prompted to provide a default gateway or router address. The ICW uses the value that you specify to set the default gateway for your external interface (for the Full-Time/Broadband Modem option) or as the default gateway for your internal interface (for the Router option). Any default gateway entries that you may have specified or set before you run the ICW are removed and replaced by the new address. If you had defined multiple default gateways, they are removed and replaced with the new value.



RESOLUTION
You can specify multiple gateways to take advantage of the Dead Gateway Detection feature. You can use Dead Gateway Detection to detect problems with the default gateway and to use a different gateway.

If you want to specify multiple gateways for an interface, you must add the additional gateways manually.

Small Business Server 2000 and BackOffice Server 2000
To add additional gateways:
 * 1) Double-click My Computer, double-click Control Panel, and then double-click Network and Dial-Up Connections.
 * 2) Right-click the appropriate interface, and then click Properties.
 * 3) On the General tab, click Internet Protocol (TCP/IP), and then click Properties.
 * 4) Click Advanced.
 * 5) On the IP Settings tab, click Add under Default Gateways to add additional gateways.

Small Business Server 4.5
To add the additional gateways:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Networks.
 * 2) On the Protocols tab, click TCP/IP Protocol, and then click Properties.
 * 3) Click Advanced.
 * 4) Under Gateways, click Add to add additional gateways.



MORE INFORMATION
For additional information about Dead Gateway Detection in Windows 2000, refer to the Microsoft Windows 2000 Server - TCP/IP Core Networking Guide in the Microsoft Windows 2000 Resource Kit.

For additional information about Dead Gateway Detection in Microsoft Windows NT, click the article number below to view the article in the Microsoft Knowledge Base:

128978 Dead Gateway Detection in TCP/IP for Windows NT

Additional query words: smallbiz SBS

Keywords: kbenv kbprb KB279962

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