Microsoft KB Archive/323764

= FIX: You Are Prompted to Reboot After You Install Audio Driver =

Article ID: 323764

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server

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This article was previously published under Q323764



SYMPTOMS
When you install an audio driver on Windows 2000, you may be prompted to reboot the computer to complete the installation process.



CAUSE
This can occur because of a bug in the setup code that causes the code to try to copy over files that the system marks as &quot;in use,&quot; even though those files do not have to be recopied. In the case of audio, this can occur with the Wdmaud.drv file. When this occurs, the Setup Wizard prompts you to reboot the system. You must reboot to complete the installation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Windows XP.



MORE INFORMATION
This issue is not necessarily specific to audio drivers and may affect any installation where the files to be copied are in use, even if they do not have to be copied.

If you enable SetupAPI logging, you see messages in the SetupAPI.log file that indicate that a file could not be copied because it was in use.

Keywords: kbbug kbfix KB323764

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