Microsoft KB Archive/156625

Neverhood: Contents of Readme.txt

PSS ID Number: Q156625 Article last modified on 12-22-1998

1.0

WINDOWS

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The information in this article applies to:

 == DreamWorks Interactive, The Neverhood for Windows, version 1.0 == 

= SUMMARY =

The following article contains the contents of the README.TXT found in the root directory of the Neverhood compact disc.

NOTE: The DreamWorks Web address has changed to:

http://www.dwi.com.

= MORE INFORMATION =

Readme File
“Hello. Me Willie. Me Willie Trombone. You read this, you do good. Willie happy. You play Neverhood you do more good. And look out for bad. Willie knows, bad is always where you forget to look.”

The Neverhood requires: Pentium 75 mhz 8 Mg RAM (16 recommended) 1 Mg VRAM SVGA monitor Quad speed CD ROM 8-bit sound card & speakers (16-bit recommended) 10 Mg available hard disk space for Installation Microsoft Windows 95. (To purchase an upgrade, see your local retailer.)

“Willie know that once you know this truth, then you know what to do.” Some potential issues are addressed below, but if you still need help, troubleshooting information is available from DreamWorks Product Support at (425) 635-7134., Monday through Friday 8am-6pm and Saturday 9am-3pm Pacific time.

Or send e-mail through the DreamWorks website at www.DreamWorksGames.com.

“Story about good. Story about bad.” The Neverhood Chronicles is a goal oriented puzzle game. Wake up Klaymen and explore your world. Go where you want, but you can’t get too far without solving the puzzles. Willie has sent you some hints, available from the mail room below the nursery.

1-900-288-KLAY An Automated Hints/Tips line is available 24 hours a day, 7 days a week (US $0.75/minute).

“Me know what to do.” Please close all programs, turn off screen savers, etc. before loading the disc. A setup screen will appear (that’s Willie’s picture). If autorun does not work and the setup screen does not appear, on your desktop open “My Computer” then double click on your CD-ROM drive, and double click the setup icon to bring up the setup screen.

Install: Follow the prompts to install the game on your hard drive. A default directory will be selected for you, but can be changed at the prompt. Neverhood should install quickly.

Uninstall: Removes all programs files and components from your hard drive. This includes all saved games, which are saved as reg keys, not files. Only uninstall if you no longer want the game on your system. Note: When you remove Neverhood from your hard disk using Add/Remove Programs in Control Panel, the Neverhood folder will not be removed, although the contents of the folder will be. To remove the actual folder, drag it to the Recycle Bin.

Play: Starts the game at the beginning.

Exit: Closes the set-up screen and returns you to the desktop.

“How do you spell Hoborg?” Hitting Escape at any time will bring up the option screen.

OPTIONS New Game Starts a new game. Click it. Play it. Load Game Lets you resume a previously saved game. Load it. Play it. Save Game Lets you save your place in the game. Name it. Save it. Resume Playing Takes you back to the game you were playing. Quit Kicks you out to windows. Bye bye. Credits Lets you see who made this mess. About Lets you see How we made this mess. Delete Game Let’s you remove a saved game. Note: There is no warning on this function and once a game is deleted it’s gone for good. Music on/Off Removes incidental music from the game but leaves music for animation scenes and all sound effects.

A few things Willie wants you to know:

“My…this baby packs a wallop.”

The Neverhood MUST be installed. It will NOT run from the CD alone.

Do not remove the CD while the game is running. Error message is ‘Error reading CD-ROM.’ From the Esc menu, save your game and exit first.

Screen savers including After Dark can end the game if not closed before game play. (Of course, Willie asked you to turn this off earlier.)

Do not change your monitor resolution during game play. The Neverhood automatically switches to 640x400 during game play and other adjustments may cause problems requiring rebooting and restarting play.

Game may not operate with less than 30mg free space on the disk, removing you from play and returning you to the desktop without warning. Make sure you have over 30 mg available before starting game play.

Finding your license number: Your product ID # product (also known as the product ID, PID, or serial number) can be found on the set-up screen. Insert the CD or launch the application from the DreamWorks folder on the Startmenu. The product ID # XXXXX-XXX-XXXXXXX-XXXXX is located directly over the Install, Uninstall, Play and Exit buttons on the set-up screen.

“Sound all stinky bad”

If you don’t hear any sound: Make sure the sound card is pressed securely into its slot.

Make sure the sound card switches and settings are correct-that is, the sound card was installed properly. Refer to the manual of your computer system or the sound card manual for help.

Make sure the sound card doesn’t conflict with other hardware by using the Hardware Conflict Troubleshooter that was designed specifically to help with hardware conflicts in Windows. 1. In Windows, click Start and then click Help. 2. Double-click Troubleshooting. 3. Double-click If you have a hardware conflict and follow the directions on your screen.

Sound issues: Verify that your speakers and Windows 95 volume control are enabled and turned up. Also, be sure that you do not have Music off selected from the options screen. If sound seems clipped, delayed or warbling and you are operating with less than the recommended requirements, a hardware upgrade will solve your sound issues.

ESS1888 sound card: This card does not currently support DirectX 3.0. If you have this card, please contact your hardware manufacturer for the latest drivers.

Media Vision: If you have a Media Vision Pro Audio 16 sound card and the sound is scratchy, the Direct Memory Access (DMA) may be set too low. A DMA setting of 7 will correct any scratchy sounds. For instructions on how to change the DMA settings, refer to your sound card manual.

“I think you broke the lake, but I won’t tell.”

Having problems with your CD-ROM drive. Check the drive itself: Make sure the The Neverhood CD-ROM disc is inserted into the CD-ROM drive. (The Neverhood won’t run at all unless the disc is in the drive.)

Make sure that the drive is connected to your computer correctly and is functioning from Windows. To find out, double-click My Computer on the desktop and then double-click the drive with a picture of the CD-ROM disc (usually drive D). Windows will tell you if it’s “not available.”

For an external CD-ROM drive, make sure the power is turned on.

If, after you try these three things, The Neverhood still tells you it can’t find data, check to see if your CD-ROM drive is installed properly. Refer to the manual that came with your computer system or CD-ROM drive for help, or contact the company that supplied the drive.

Intellipoint: If you’re using Intellipoint software with your Microsoft mouse. The ‘Snap to’ feature can cause the mouse cursor to jump around on the screen when you do certain things in the Neverhood. To fix, turn off the ‘Snap to’ feature following these steps: 1. In Windows, click Start and point to Settings. 2. Click Control Panel and double-click Mouse. In the lower right corner of the Mouse Properties box, you’ll see Microsoft Intellipoint mentioned. 3. Click the Activity tab and click Snap to so there’s no “x” in the box. 4. Click OK.

“Screen look icky, but maybe HOPE…maybe.”

Your computer must display at least 256 colors. To display 256 colors in Windows 95: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. Under Color Palette, click 256 Color. 5. Click OK. If you don’t have the necessary 256-color driver, or if you aren’t sure that your video card supports 256 colors, contact your video card manufacturer.

3-D Accelerated Video Cards: If you have a 3-D accelerated video card and you receive an error message saying that your display adapter is missing features when you select Use Hardware Accelerator on the Graphics tab in the Settings dialog box, you need to obtain the latest driver from your hardware manufacturer. To continue playing without an updated driver, clear the Use Hardware Accelerator check box.

Troubleshooting Specific Video Cards: If you are using any of the following cards or processors, you may experience problems when playing The Neverhood. If you experience any of the following problems, please contact your hardware manufacturer for the latest DirectX video drivers:

Weitek processor: Unexpected results. Number 9 Imagine 128 Series 2 video card: General protection fault. Diamond Speedstar Pro: Black screen/frozen screen. Matrox Impression: Display problems. Diamond Stealth VRAM: Monitor flicker

SetDisplayMode Error: DDERR_GENERIC If you receive this error you probably have an Alliance Promotion Video card with your resolution set to Hicolor. To fix, set your resolution to 256 color and restart.

UNIVIBE: If you are using UNIVBE 5.1, you will need to disable it before playing Neverhood or the game will not function. Be sure to re-enable UNIVBE 5.1 when finished playing.

To disable UNIVBE 5.1 before playing The Neverhood 1. Click the Start button, and then click Run. 2. In the Open box, type sysedit 3. Click OK. A number of windows will appear. 4. Click the title bar of the window labeled Autoexec.bat. 5. At the beginning of the line that lists UNIVBE 5.1, type REM followed by a space. For example, “REM UNIVBE 5.1.” 6. On the File menu, click Save. 7. On the File menu, click Exit. 8. Restart your computer to apply this change, and then start The Neverhood.

To re-enable UNIVBE 5.1 after playing The Neverhood 1. Click the Start button, and then click Run. 2. In the Open box, type sysedit 3. Click OK. A number of windows will appear. 4. Click the title bar of the window labeled Autoexec.bat. 5. At the beginning of the line that lists UNIVBE 5.1, delete “REM.” 6. On the File menu, click Save. 7. On the File menu, click Exit. 8. Restart your computer to apply this change.

To Make sure your CD-ROM drive gives you peak performance To make sure that Windows is set to run your CD-ROM drive at its best, follow these steps: 1. Click My Computer with the right mouse-button. 2. Click Properties and click the Performance tab with the left mouse button. 3. Click the File System button and then click the CD-ROM tab. Make sure that the Supplemental cache size is set to Large and that the Optimize access pattern for is correctly set for the type of CD-ROM drive your system has. Look in your computer or CD-ROM manual to find out what this setting should be.

Visit these websites: The Neverhood www.neverhood.com DreamWorks www.DreamWorksGames.com

“Now go and explore your new home. Bye.”

Additional query words: 1.00 dreamworks neverhood never hood dream works dwi

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========================================================= Keywords : kbreadme kbsetup kbdw Version : 1.0 Platform : WINDOWS Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.