Microsoft KB Archive/914684

= Programs may stop responding if you use a 56-KBps modem to run Groove over a dial-up connection =

Article ID: 914684

Article Last Modified on 2/7/2007

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
If you use a 56-kilobytes per second (KBps) modem and a dial-up connection to provide network access for Microsoft Office Groove 2007 or for an earlier version of Groove, programs that you use in Groove may stop responding (hang).



CAUSE
This issue may occur if the connection speed is slower than 56 KBps.



MORE INFORMATION
Groove requires a minimum connection speed of 56 KBps. If you are using Groove over a 56-KBps connection, Groove may function more slowly than you would expect. If the connection speed drops below 56 KBps, you may experience significant performance issues, such as the behavior that is mentioned in the &quot;Symptoms&quot; section. Typically, the actual speed of a dial-up connection is slower than the maximum speed of the modem or the maximum speed that is indicated by the Internet Service Provider (ISP). To see the actual speed of your connection, rest the pointer on the connection icon in the notification area.

Additional query words: TCN-00695 Groove2007

Keywords: kbexpertiseinter kbtshoot KB914684

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