Microsoft KB Archive/827188

= You receive a &quot;STOP 0x7F&quot; error in Windows 2000 =

Article ID: 827188

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
You may randomly receive the following Stop error on your Microsoft Windows 2000-based computer:

STOP 0x0000007F (0x0000000D, 0x00000000, 0x00000000, 0x00000000)

There are no other observable symptoms.



CAUSE
This problem is caused by an LDT race condition in KiSwapProcess.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date         Time   Version          Size     File name -- 26-Jun-2003  16:26  5.0.2195.6762     29,712  Mountmgr.sys 03-Sep-2003 22:42  5.0.2195.6816  1,697,408  Ntkrnlmp.exe 03-Sep-2003 22:42  5.0.2195.6816  1,696,576  Ntkrnlpa.exe 03-Sep-2003 22:42  5.0.2195.6816  1,717,504  Ntkrpamp.exe 03-Sep-2003 22:42  5.0.2195.6816  1,675,008  Ntoskrnl.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: 8-way 4-way

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwin2000presp5fix KB827188

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