Microsoft KB Archive/315771

= XADM: The Information Store Stops on a Cluster Because of the IsAlive Check =

Article ID: 315771

Article Last Modified on 2/19/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q315771





SYMPTOMS
The information store may stop on a cluster service at random intervals. Information that is similar to the following is logged in the Cluster log:

000003a0.000013b4::2001/09/19-17:43:15.554 Microsoft Exchange Information Store : : Cluster Service failed the isalive checking for the resource For more information, click http://search.support.microsoft.com/search/?adv=1. Error Code: 1.

000003a0.000018ac::2001/09/19-18:07:20.164 Microsoft Exchange Information Store : Process terminated: store.exe (7260)000003a0.000018ac::2001/09/19-18:07:20.164 Microsoft Exchange Information Store 

RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information store

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 2.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbexchange2000presp3fix kbexchange2000sp3fix kbfix KB315771

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