Microsoft KB Archive/268116

= IntelliPoint: Left Shift Key Becomes Locked in a Shifted State =

Article ID: 268116

Article Last Modified on 1/9/2007

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APPLIES TO


 * Microsoft IntelliMouse Explorer 4.0
 * Visio 5.0 Technical
 * Microsoft IntelliMouse Optical 1.1
 * Microsoft Intellimouse Trackball Explorer
 * Microsoft Intellimouse Trackball Optical
 * Microsoft IntelliMouse Web
 * Microsoft IntelliPoint 6.1
 * Microsoft IntelliPoint 6.0
 * Microsoft IntelliPoint 5.2
 * Microsoft IntelliPoint 3.2
 * Microsoft IntelliPoint 3.1
 * Microsoft IntelliPoint 3.0

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This article was previously published under Q268116



SYMPTOMS
If you use one of the Microsoft pointing devices listed at the beginning of this article in a game, the left SHIFT key on the keyboard may seem to become locked in a shifted state.



CAUSE
This behavior can occur if you press and hold down one of the arrow keys on the keyboard while you click a button on the pointing device that you have assigned to a keystroke in the Mouse tool in Control Panel.



RESOLUTION
To work around this issue, press the left SHIFT key to unlock the key as soon as this symptom becomes apparent.

To prevent this issue from occurring, do not change the default actions that are assigned to the buttons on the pointing devices that are listed at the beginning of this article.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To obtain more information about how pointing devices with more than two buttons operate in the game that you are using, contact the manufacturer of the game.

For information about how to contact your game manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

