Microsoft KB Archive/262357

= RAS Clients Cannot Connect to Windows 2000 Demand-Dial Router =

Article ID: 262357

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

-



This article was previously published under Q262357





SYMPTOMS
When Windows 2000 clients connect to a Windows 2000-based server using Remote Access Service (RAS) connections, they may receive the following error message:

Error 913: A Remote Access Client attempted to connect over a port that was reserved for Routers only.

Windows NT 4.0 clients may receive the following error message:

Error 629: The data link was terminated by the remote machine.

Windows 98 clients may receive the following error message:

Error 645: Dial-Up Networking could not complete the connection to the server. Check your configuration and try the connection again.

In addition, the following event is generated in the system log of the RAS server, where  is the user name of the connecting user, and   is the RAS port number of the connection port:

Event ID: 20188

Source: RemoteAccess

Description: The user, attempting to connect on  , was disconnected because of the following reason:

A Remote Access Client attempted to connect over a port that was reserved for Routers only.



CAUSE
This behavior occurs because the server's RAS port is not configured to accept remote access connections.



RESOLUTION
To resolve this problem, use the following steps:
 * 1) Start the Routing and Remote Access administrative tool.
 * 2) Expand the options under your RAS server's name.
 * 3) Click Ports, and then click Properties on the Action menu.
 * 4) Click the appropriate port (L2TP, Modem, PPTP, LPT1, and so on), and then click Configure.
 * 5) Click to select the Remote access connections (inbound only) check box, and then click OK.
 * 6) Click Apply, and then click OK.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 2000.

Additional query words: rras vpn

Keywords: kbenv kberrmsg kbprb kbtunneling KB262357

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.