Microsoft KB Archive/98311

= Firmware V135 Required for Gateway 2000 Handbook Computers =

Article ID: 98311

Article Last Modified on 11/23/1999

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APPLIES TO


 * Microsoft MS-DOS 6.0 Standard Edition

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This article was previously published under Q98311



SYMPTOMS
The following problems have been reported on Gateway 2000 Handbook 80286 computers running MS-DOS 6.0 and DoubleSpace:


 * Data Error Reading Drive X: (Choosing the Retry button may correct this error.) -and-


 * Random system hangs that cannot be corrected by rebooting. (Pressing CTRL+ALT+DEL doesn't work; you must turn the computer off and then on again.



WORKAROUND
To avoid these problems, upgrade your Handbook firmware to version 135. For more information, contact Gateway 2000.

Additional query words: 6.00 double space dblspace hardware

Keywords: KB98311

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