Microsoft KB Archive/121325

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MXL5: Excel Starts and Then Quits Without Error Message

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The information in this article applies to:


 * Microsoft Excel for the Power Macintosh, version 5.0

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SYMPTOMS
When you start Microsoft Excel version 5.0 on an Apple Power Macintosh, you may see the zoom rectangle zoom out (to indicate that the program is starting) and then zoom back in (indicating that the program quit), but you do not receive an error message indicating why the program is not started.

CAUSE
This problem occurs when the following conditions are true:


 * You are running Apple Macintosh Operating System (Mac OS) 7.5.2 or earlier.

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 * The PowerPC Finder Update system extension is not located in the Extensions folder of the System Folder.

This extension allows the operating system in general, and the Finder in particular, to display error messages when a program quits unexpectedly.

RESOLUTION
To resolve the problem, use Extension Manager to enable the PowerPC Finder Update extension. To do this, follow these steps:


 * 1) Open the "System Folder:Control Panels" folder on your hard disk.
 * 2) Double-click the Extensions Manager icon.
 * 3) Click to select (check) PowerPC Finder Update.
 * 4) Close Extensions Manager.
 * 5) Click Restart on the Special menu.

Additional query words: macsys powermac pc ppc

Keywords : kbenv xlmac

Version : MACINTOSH:5.0

Platform : MACINTOSH

Issue type : kbprb

Technology :