Microsoft KB Archive/182567

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Fatal Exception in Msgsrv32.exe When You Quit Windows 95

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Q182567

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you quit Windows 95, you may receive a fatal exception error message that references the Msgsrv32.exe file.

CAUSE
This behavior can occur if you have the Autodesk AutoCad Release 14 program installed on your computer, and the Graphics Display Interface (GDI) handle table has become damaged.

RESOLUTION
To work around this issue, remove the Microsoft Find Fast shortcut from the StartUp folder. To do so, use the following steps:


 * 1) Right-click the desktop, click New, and then click Folder.
 * 2) Type Disabled StartUp shortcuts, and then press ENTER.
 * 3) Click Start, point to Find, and then click Files Or Folders.
 * 4) In the Named box, type startup, and then click the Advanced tab.
 * 5) In the Of Type box, click Folder, and then click Find Now.
 * 6) Double-click the StartUp folder (after you verify it is in the Windows\Start Menu\Programs folder), right click the Microsoft Find Fast shortcut, and then click Cut.
 * 7) Quit the Find Files Or Folders tool, right-click the Disabled StartUp Shortcuts folder, and then click Paste.
 * 8) Restart your computer.

MORE INFORMATION
This behavior can occur if you use a large number of fonts in a document.

For more information about this issue, contact Autodesk.

Additional query words: corrupt corrupted

Keywords : kbenv win95

Issue type : kbprb

Technology : kbWin95search kbWin95