Microsoft KB Archive/229451

= OFF2000: Removing Office Removes User-modified Files =

Article ID: 229451

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q229451



SYMPTOMS
When you uninstall Office, modified templates and sample files such as the Northwind sample database, are removed.



CAUSE
This problem will occur when the following are true:


 * You modify a sample file or template from Office. -and-


 * You set a sample file or template feature to either Not Available or Installed on First Use in Office Maintenance mode, or you click Remove Office in Office Maintenance mode to uninstall Office.



RESOLUTION
To resolve this problem, if you modify sample files always save the files to a folder other than the default installation location. Save the file to the My Documents folder for example. If you modify the templates, always save the templates to the specific template folder inside the Application Data folder.

NOTE: Office now stores user-modified templates in the Application Data folder.



MORE INFORMATION
Office will always remove sample files and templates that are located in the \Program Files\Microsoft Office\Office folder, regardless of whether or not they have been modified.

