Microsoft KB Archive/927508

= Error message when you use a custom application for Web site deployment in Content Management Server 2002: &quot;Memory could not be read/written at address&quot; =

Article ID: 927508

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002 Service Pack 1a

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SYMPTOMS
When you use a custom application for Web site deployment in Microsoft Content Management Server 2002, the custom application may intermittently crash. Additionally, you may receive the following error message:

Memory could not be read/written at address



CAUSE
This problem may occur if the custom application uses the NRSiteDeployClient.dll file.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix on a computer that is running Microsoft Office 2003 Service Pack 2 or Microsoft Office 2003 Service Pack 1. However, we have tested this hotfix more extensively on Microsoft Office 2003 Service Pack 2 than on Microsoft Office 2003 Service Pack 1. If you install this hotfix on a computer that is running Microsoft Office 2003 Service Pack 1, some file conflicts might occur. We support this configuration, but we do not recommend it.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: MCMS CMS

Keywords: kbqfe kbpubtypekc kbhotfixserver KB927508

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