Microsoft KB Archive/311419

= Active Directory Migration Tool does not migrate passwords and reports that the RPC Server is unavailable =

Article ID: 311419

Article Last Modified on 2/28/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows NT Server 4.0 Standard Edition

-



This article was previously published under Q311419



SYMPTOMS
When you are using the Active Directory Migration Tool version 2 to migrate users and their passwords from a Microsoft Windows NT 4.0 domain to a Windows 2000 domain, the user migration might succeed, but the password migration may fail. If you examine the migration log file, you may see an error message that is similar to the following error message:

2001-10-05 16:31:30 CN=cr3 - Created

2001-10-05 16:31:31 W1:7557 Failed to copy the password for cr3. A strong password has been generated instead. Unable to copy password. The RPC server is unavailable..

2001-10-05 16:31:31 Complex passwords for the users, whose passwords could not be copied, will be stored in C:\Program Files\Active Directory Migration Tool\Logs\passwords.txt until further notice.



CAUSE
This problem can occur if the password export server is unable to resolve the fully qualified domain name (FQDN) of the destination server.

NOTE: Version 2 of the Active Directory Migration Tool requires both NetBIOS and host (DNS) resolution.



RESOLUTION
To resolve this problem, configure the password export server to use the DNS server of the destination domain.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Additional query words: admt v2 pes

Keywords: kberrmsg kbnetwork kbprb KB311419

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.