Microsoft KB Archive/103050

IBM PS/2 Hangs Running CAPTURE.COM

PSS ID Number: Q103050 Article last modified on 11-03-1994

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========================================================= 5.50 6.00 MS-DOS kbother

= SYMPTOMS =

Your IBM PS/2 computer may hang (stop responding) when you use the CAPTURE.COM utility, supplied with Word for MS-DOS, if all four of the following conditions are true:

  You are running with MS-DOS or PC-DOS version 4.0x.   You use the MS-DOS utility KEYB.COM to switch between two country settings for your keyboard.   You select the Clipping option in CAPTURE.COM.   You capture a graphics screen or you capture a text screen within an application. Note: When you capture a text screen within an application, the computer hangs later, after you modify and/or accept the proposed filename. 

= CAUSE =

CAPTURE.COM and KEYB.COM are incompatible when running with MS-DOS or PC-DOS version 4.0x.

= STATUS =

We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbother KBSubcategory: Additional reference words: 6.00 5.50 hang hung crash crashed locks locked frozen freezes crashing quit quits stopped wdother ====================================================================== ============================================================================= Copyright Microsoft Corporation 1994.