Microsoft KB Archive/822195

= Exchange Migration Wizard stops responding during IMAP4 migration =

Article ID: 822195

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
During the process of migrating mailboxes from an Internet Mail Access Protocol 4 (IMAP4) server, Exchange Migration Wizard may stop responding. Exchange Migration Wizard does not respond until the process is terminated. When this problem occurs, the following events are logged in the application event log:

Event Source: MSExchangeMig

Event Type: Error

Event ID: 14001

Description: Error interpreting response from IMAP server.

Source: MSExchangeMig

EventID: 14004

Type: Error

Description: IMAP socket error: 00002736. (Invalid Socket)



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Component: Migration

Date        Time   Version     Size       File name 26-Jun-2003 17:32  6.0.6480.0  2,551,808  Mlmig32.dll 26-Jun-2003 17:30  6.0.6480.0     69,632  Mlmignts.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



Call Stack
If you create a dump file while Exchange Migration Wizard is not responding, the call stack that is created is similar to the following call stack:

ChildEBP RetAddr 000a6874 74fdbcd2 ntdll!ZwWaitForSingleObject+0xb 000a68b0 74fd7ee6 msafd!SockWaitForSingleObject+0x1a8 000a699c 75031da9 msafd!WSPSelect+0x24e 000a6a00 100b1170 WS2_32!select+0xe7 000a6b50 100b17fb mlmig32!CTCPStream::IRead+0xe0 000a6b74 100b1724 mlmig32!CTCPStream::TokPeekToken+0xbb 000a6b8c 100ae7a0 mlmig32!CTCPStream::TokGetToken+0x34 000a6dac 100ae72f mlmig32!CImapClient::IParseOneResponse+0x30 000a6dc4 100afd15 mlmig32!CImapClient::IParseResponse+0x2f 000a71e4 100ae307 mlmig32!CImapClient::ISendCommand+0x115 000a7210 100addc8 mlmig32!CImapClient::IIMAPFetch+0x47 000a7258 100aba13 mlmig32!CImapClient::ILoadMsg+0xa8 000a7304 100ac486 mlmig32!IReadAndProcessMessage+0x53 000af430 1002f8c0 mlmig32!CIMAPExtract::IGetUserMail+0x5d6 000af7c8 10015620 mlmig32!CIMAPMigProcess::Execute+0x7f0 000af7f4 77e3a244 mlmig32!ProgressDlg+0x270 000af814 77e28b4b USER32!UserCallWinProc+0x18 000af850 77e2d2b2 USER32!DefDlgProcWorker+0xbf 000af868 77e3a244 USER32!DefDlgProcA+0x21 000af888 77e145e5 USER32!UserCallWinProc+0x18

Additional query words: kbExchange2000preSP4septbarFix XCON

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB822195

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