Microsoft KB Archive/186863

= XWEB: Unable to Change Password Using OWA =

Article ID: 186863

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q186863





SYMPTOMS
When you attempt to change your domain password from the Outlook Web Access Client, the following error may occur:

Internet Explorer cannot open the Internet site http:// /iisadmpwd/aexp2b.htr.

A connection with the server could not be established



CAUSE
Changing passwords with OWA requires that Secure Sockets Layer (SSL) be installed.



MORE INFORMATION
For additional information about installing SSL, please see the following articles in the Microsoft Knowledge Base:

218445 How to Configure Certificate Server for Use with SSL on IIS

234022 XCLN: Configuring Exchange OWA to use SSL

Keywords: kbprb kbpending KB186863

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