Microsoft KB Archive/271784

= IBM SDLC Link Service fails under Windows 2000 =

Article ID: 271784

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Host Integration Server 2004 Standard Edition
 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q271784



SYMPTOMS
After installing and configuring a connection to use the IBM SDLC (Synchronous Data Link Control) Link Service, the connection goes to a pending state then drops back to an inactive state. The Application Event Log reports an event ID 169, &quot;Description Failed to open device driver \Device\IBMSDLC. Windows NT rc=c0000034&quot;.



CAUSE
Microsoft Windows 2000 requires that a driver be installed into and recognized by the operating system.



RESOLUTION
Install the hardware into the operating system using the Add/Remove Hardware Wizard in Control Panel. The IBM driver is found by selecting X.25/SDLC Adapter Base 380.



MORE INFORMATION
The same device driver problem will occur if you are using Microsoft SNA Server 4.0 because this is an operating system issue, not an application issue and is not specifically restricted to the IBM driver. Similar problems may occur with any link service driver.

Additional query words: HIS 2000 HIS2004

Keywords: kbinfo KB271784

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