Microsoft KB Archive/890936

= FIX: The screen saver does not start as expected if the Windows Security dialog box is open on a Windows 2000-based computer =

Article ID: 890936

Article Last Modified on 7/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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For a Microsoft Windows XP version of this article, see 884851.



SYMPTOMS
If the Windows Security dialog box is open on a Microsoft Windows 2000-based computer, the screen saver does not start as expected. Instead, the desktop is displayed. This issue occurs if you enable the Password Protected option in the screen saver.

Notes
 * When you start Task Manager and then click the Applications tab, the screen saver process appears to be running.
 * When you press CTRL+ALT+DELETE, you receive a message that the computer is locked.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name -  25-Jan-2005  09:31  5.0.2195.7024     337,168  Msgina.dll



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

