Microsoft KB Archive/255837

= SMS: Uninstalling Software Inventory Agent Leaves Registry Key =

Article ID: 255837

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q255837



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you remove the Software Inventory agent on a Systems Management Server (SMS) 2.0 client, a blank registry key may be left in the registry. This makes it appear as if the Software Inventory agent is still installed, but without any status in the Systems Management tool in Control Panel. The registry key that is left is:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Client\Client Components\Software Inventory Agent



WORKAROUND
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this issue, manually remove the Software Inventory Agent key under the following location:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMS\Client\Client Components



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms uninstall un-install SWINV

Keywords: kbadvertisement kbbug kbclient kbconfig kbnofix kbsoftwaredist KB255837

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