Microsoft KB Archive/812826

= BUG: &quot;Setup is not able to obtain information on Microsoft .NET URT&quot; error message when you remove Visual J# .NET =

Article ID: 812826

Article Last Modified on 8/26/2005

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APPLIES TO


 * Microsoft Visual Studio .NET 2002 Professional Edition
 * Microsoft Visual Studio .NET 2002 Enterprise Architect
 * Microsoft Visual Studio .NET 2002 Enterprise Developer
 * Microsoft Visual Studio .NET 2002 Academic Edition
 * Microsoft Visual J# .NET 2003 Standard Edition

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SYMPTOMS
When you try to remove Microsoft Visual J# .NET after you remove Microsoft Visual Studio .NET, you may receive the following error message:

Setup is not able to obtain information on Microsoft .NET URT.

Note: You can successfully remove Visual J# .NET although you have received this error message.



CAUSE
This problem occurs because of Visual J# .NET Microsoft Windows Installer Custom Actions.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Steps to Reproduce the Behavior
 If you have not installed Visual J# .NET, install this application. Remove Microsoft Visual Studio .NET. To do this, follow these steps:  In Control Panel, double-click Add or Remove Programs. Click Microsoft Visual Studio .NET, and then click Change/Remove. Run in uninstall mode. Click Microsoft .NET Framework, and then click Change/Remove.</li> Follow the onscreen steps to remove the Microsoft .NET Framework.</li></ol> </li> Click Microsoft Visual J# .NET, and then click Change/Remove. The error message that is described in the &quot;Symptoms&quot; section appears.</li> Click OK.</li> In the Visual J# .NET Setup dialog box, continue in Remove mode. The error message that is described in the &quot;Symptoms&quot; section appears.</li> Visual J# .NET is removed successfully. Click Finish.</li></ol>

Keywords: kbbug kbredistribution kbsetup kbdeployment kbvs2002sp1sweep KB812826

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