Microsoft KB Archive/155065

= PPT: Error inserting QuickTime Movie (*.mov) =

Article ID: 155065

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft PowerPoint 95 Standard Edition

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This article was previously published under Q155065



SYMPTOMS
When you insert a QuickTime Movie (*.mov) into your PowerPoint 95 presentation on a computer running Microsoft Windows, you may receive the following error message:

The server application, source file, or item cannot be found. You should reinstall the server application.



CAUSE
This problem occurs if you click Movie on the Insert menu and choose a QuickTime Movie file. Although the QuickTime extension (*.mov) is in the list of valid movie file types, PowerPoint is unable to insert a QuickTime movie.

If you follow the same procedures in PowerPoint 97 for Windows, the QuickTime movie inserts correctly.



RESOLUTION
Use the following steps to insert a QuickTime movie into your PowerPoint presentation on a computer running Microsoft Windows.

NOTE: These steps require that you have QuickTime for Windows installed on your computer. If you do not have QuickTime for Windows installed, you cannot insert a QuickTime Movie into your PowerPoint for Windows 95 or PowerPoint 97 presentation.
 * 1) On the Insert menu, click Object.
 * 2) Click Create New. From the list, select QuickTime Movie, then click OK.
 * 3) QuickTime starts and asks you for the movie file location. Select the file, and then click OK.
 * 4) On the File menu, click "Close And Return To Presentation." When prompted to update the presentation, click Yes.

PowerPoint inserts the QuickTime movie into the PowerPoint presentation.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem was corrected in PowerPoint 97 for Windows.

Additional query words: 97 8.00 98 nothing mov media player apple quick time powerpt ppt powerpnt

Keywords: kberrmsg kbprb kb3rdparty kbmm KB155065

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