Microsoft KB Archive/265427

= Error Message: Your Computer Is Not Properly Configured to Connect to the Internet =

Article ID: 265427

Article Last Modified on 10/29/2007

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APPLIES TO


 * Microsoft MapPoint 2001 Standard Edition
 * Microsoft MapPoint 2002 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2003 Standard Edition
 * Microsoft Streets & Trips 2002 Standard Edition
 * Microsoft Streets & Trips 2001 Standard Edition

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This article was previously published under Q265427



SYMPTOMS
When you use Microsoft MapPoint or Microsoft Streets and Trips, you may receive one of the following error messages:


 * Your computer is not properly configured to connect to the Internet. You must have an Internet connection in order to download construction updates.


 * The server name or page could not be found.



CAUSE
This issue can occur if America Online (AOL) is your Internet service provider (ISP) and you try to perform one of the following actions:
 * Connect to the Internet.
 * Update the construction information.

This symptom has also been known to occur if your ISP provider is Adelphia.com (cable modem connection).



RESOLUTION
To resolve this issue, download and install the most current Construction Update file from the Microsoft Download Center.

The Microsoft Download Center is located at:

http://www.microsoft.com/downloads

Search by product for all available downloads and select the most current construction update from the list of available downloads.

Microsoft Streets and Trips 2003
The following download was current at the time of release of Streets and Trips 2003.

The following file is available for download from the Microsoft Download Center:

Download ConstructionA2072805.dat now

Download and save the file to the following location: :\Program Files\Microsoft Streets & Trips\Data where   is the hard disk on which Streets and Trips 2003 is installed.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Earlier versions
If you are using Microsoft MapPoint 2001, save the Construction Update file to the following folder



In this example,  is the drive letter of the hard disk on which MapPoint 2001 is installed.

If you are using Microsoft Streets and Trips 2001, save the Construction Update file to the following folder:



In this example,  is the drive letter of the hard disk on which Streets and Trips 2001 is installed.

If you are using either Microsoft MapPoint 2002 or Microsoft Streets & Trips 2002, download the Construction file. To do this, visit the following site:

http://www.microsoft.com/downloads/details.aspx?familyid=E3197C7D-C287-4780-9EBA-801C48F6A624&displaylang=en

If you are using MapPoint 2002, save the construction file to the following folder (assuming the default location):



In this example,  is the drive letter of the hard drive on which MapPoint 2002 is installed. If you are using Streets & Trips 2002, save the construction file to the following folder (assuming the default installation):



In this example,  is the drive letter of the hard drive on which Streets & Trips 2002 is installed.

Additional query words: mp2001 st2001 roadwork recent

Keywords: kbdownload kberrmsg kbprb KB265427

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