Microsoft KB Archive/236211

= PIP: Envelope Is Not Printed Properly on Canon BJC-240 =

Article ID: 236211

Article Last Modified on 12/28/2004

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APPLIES TO


 * Microsoft Greetings 2000 Standard Edition
 * Microsoft Greetings 2001 Standard Edition
 * Microsoft Home Publishing 2000 Standard Edition
 * Microsoft Home Publishing 2000 Express Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q236211



SYMPTOMS
When you print envelopes in one of the programs that are listed at the beginning of this article, approximately 0.5 inch of printable area may not be printed on the stamp-side margin.



CAUSE
This behavior can occur if the following conditions are true:


 * You print the envelope to a Canon BJC-240 printer.


 * You insert the envelope face-up with the flap toward the printer.



WORKAROUND
To work around this issue, follow these steps:

 On the File menu, click Print. In the Print dialog box, under Envelope printing, click Envelope Options. In the Envelope Printing Options dialog box, click the following options under Feed Method:  Face up Portrait Return address first</li></ul>

</li> Click OK, and then click OK again.</li></ol>

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MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: greet2k gr2k gr2000 homepub2k hp2k hp2000 pip2001 chop clipped

Keywords: kbprint kbprb kb3rdparty kbfaq KB236211

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