Microsoft KB Archive/240009

= Works Suite 2000: Sound Skips During the Getting Started Movie =

Article ID: 240009

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Works Suite 2000

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This article was previously published under Q240009



This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location from which you downloaded the release.



SYMPTOMS
When you start Microsoft Works Suite 2000 and play the Getting Started movie, the sound may skip while the movie plays.



CAUSE
This behavior can occur if the following conditions are true:


 * You run Works Suite 2000 on a Microsoft Windows 2000-based computer.
 * The most up-to-date version of MacroMedia ShockWave Director is installed on your computer.

NOTE: The movie is played in Microsoft Picture It! Express, a program that is included with Works Suite 2000.



STATUS
Microsoft is researching this problem and will post more information here in the Microsoft Knowledge Base when it becomes available.



MORE INFORMATION
Additional query words: w_works works2k audio choppy

Keywords: kb3rdparty kbaddin kbprb kbsound KB240009

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