Microsoft KB Archive/871279

= FIX: Update operations take a long time to finish when you use the CatalogManager object in Commerce Server 2002 =

Article ID: 871279

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2002 Service Pack 1
 * Microsoft Commerce Server 2002 Service Pack 3
 * Microsoft Commerce Server 2002 Service Pack 2
 * Microsoft Commerce Server 2002 Service Pack 1

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SYMPTOMS
In Microsoft Commerce Server 2002, you can use the CatalogManager object to access a catalog remotely. When categories are selected in update operations, the update operations may appear to take a long time to finish.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name -  31-Jul-2004  00:06  4.6.5222.0  5,132,288  Catalogmanager.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

An update operation that is finished when you close the dialog box for the save operation adds more delays. Repopulating the internal search clause editor object with the properties of the currently selected catalog adds to this delay. Also, many catalog properties must be enumerated. You may notice this problem most frequently when you use a proxy server or a remote connection by using the Internet.

For more information, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms970572.aspx

Keywords: kbbug kbfix kbqfe kbcommserv2002presp4fix kbhotfixserver KB871279

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