Microsoft KB Archive/98879

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HP LaserJet II Problem History and Troubleshooting Guide

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ID: Q98879

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c
 * Microsoft Excel for Windows, versions 3.0, 4.0
 * Microsoft PowerPoint for Windows, version 3.0

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SUMMARY
This article lists the printer drivers available for Hewlett-Packard (HP) LaserJet Series II printers (that is, the HP Series II, IID, IIP, and IIP Plus) for printing from the Microsoft Windows operating system version 3.1. The article lists the following information for each printer driver:


 * Name and version of the printer driver
 * LaserJet model(s) supported by the driver
 * Fonts supported
 * Problems or limitations of each driver
 * Recommendations for optimal use with Windows version 3.1

MORE INFORMATION
NOTE: All drivers listed are supplied by Microsoft for use with Windows version 3.1.

HP LaserJet Series II Version 1.1 (HPPCL.DRV)
Models:    HP II, IIP, IIP Plus, IID Fonts:     Internal, Cartridges, TrueType

Problem 1: Missing text or graphics when printing in landscape orientation. Recommend: Update to the HPPCL.DRV version 2.1.

Problem 2: Font-width problems using the B cartridge. Recommend: Update to the HPPCL.DRV version 2.1.

Problem 3: Cannot print white text on a black background. Recommend: HPPCL level 4 does not support the printing of white text on a black background. See Notes section below.

Problem 4: Size 6 3/4 envelopes do not print correctly. Recommend: Update to the HPPCL.DRV version 2.1.

HP LaserJet Series II Version 2.0 (HPPCL.DRV)
Models:    HP II, IIP, IIP Plus, IID Fonts:     Internal, Cartridges, TrueType

Corrections

 * Added a 512-kilobyte memory configuration for the HP LaserJet Series II.

Problem 1: Cannot print in duplex mode on a LaserJet Series IID. Recommend: Update to the HPPCL.DRV version 2.1. Problem 2: Missing text or graphics when printing in landscape orientation. Recommend: Update to the HPPCL.DRV version 2.1.

Problem 3: Font-width spacing problems on the B cartridge. Recommend: Update to the HPPCL.DRV version 2.1.

Problem 4: Cannot print white text on a black background. Recommend: HPPCL level 4 does not support the printing of white text on a black background. See Notes section below.

Problem 5: Size 6 3/4 envelopes do not print correctly. Recommend: Update to the HPPCL.DRV version 2.1.

HP LaserJet Series II Version 2.1 (HPPCL.DRV), dated 10/08/92
Models:    HP II, IIP, IIP Plus, IID Fonts:     Internal, Cartridges, TrueType

Corrections

 * Size 6 3/4 envelopes print correctly.
 * Font spacing problems with the B-Cartridge corrected.
 * Corrects duplex printing problems with the LaserJet IID.

Problem 1: Cannot print white text on a black background. Recommend: HPPCL level 4 does not support the printing of white text on a black background. See Notes section below.

Procedure 1

 * 1) In the Format Border dialog box, select Dk Blue from the Background and Foreground lists instead of Black.
 * 2) Apply White color character formatting to the text.
 * 3) From the File menu, choose Print Setup. Choose the Setup button.
 * 4) Choose the Options button.
 * 5) Select the Print TrueType As Graphics check box and choose OK twice.

Procedure 2
Add the following line to the [Microsoft Word 2.0] section of your Windows WIN.INI file:

"SlowShading=Yes" With this setting, Word uses the Windows graphics device interface (GDI) to do the shading instead of sending a printer escape code.