Microsoft KB Archive/185698

= Error Message: Can Not Delete Thumbs: Access Is Denied =

Article ID: 185698

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q185698



SYMPTOMS
When you attempt to empty the Recycle Bin, you may receive the following error message:

Can not delete Thumbs: Access is denied.

Make sure the disk is not full or write protected and that the file is not currently in use.



CAUSE
This behavior can occur when the following conditions exist:


 * You delete a folder for which you have enabled Thumbnail view.
 * You are viewing the contents of the folder in Windows Explorer when you delete it.



RESOLUTION
To work around this issue, use one of the following methods:


 * Close Windows Explorer, and then empty the Recycle Bin.
 * In Windows Explorer, click another folder to view its contents, and then empty the Recycle Bin.



STATUS
Microsoft has confirmed this to be a problem in Windows 98.



MORE INFORMATION
When this behavior occurs, the folder is not deleted from the Recycle Bin, but the contents of the folder are deleted.

Additional query words: 98

Keywords: kberrmsg kbprb KB185698

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