Microsoft KB Archive/928540

= The &quot;File Download&quot; dialog box in Internet Explorer 6 closes unexpectedly even after you apply hotfix 896017 =

Article ID: 928540

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
In Microsoft Internet Explorer 6, the File Download dialog box may close unexpectedly when you click Save, Open, or Cancel.

This problem is not resolved even after you install hotfix 896017. For more information about hotfix 896017, click the following article number to view the article in the Microsoft Knowledge Base:

896017 The window that launches a File Download dialog box unexpectedly closes when you try to download a file by using Internet Explorer in Windows XP Service Pack 2



CAUSE
This problem occurs if the following conditions are true:
 * The computer is running Microsoft Windows XP Service Pack 2 (SP2).
 * The content that you are trying to download contains a frame.
 * The content that you are trying to download uses the &quot;content-disposition: attachment&quot; HTTP header.
 * The MIME type of the content that you are trying to download is &quot;text/plain&quot;.



Security update information
To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/current.aspx

Note This fix was first included in security update 933566 (MS07-033). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

933566 MS07-033: Cumulative Security Update for Internet Explorer

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 and Internet Explorer 6 installed.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Registry information
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply the hotfix, follow these steps to enable the changes that the hotfix makes:  Exit Internet Explorer 6. Click Start, click Run, type regedit, and then click OK. Locate and then click the following registry subkey:

Note If the FeatureControl subkey does not exist, follow these steps to add it:  Right-click, point to New, and then click Key. Type FeatureControl to name the new subkey, and then press ENTER. </li> Right-click, point to New, and then click Key.</li> Type FEATURE_PREVENT_CDA_CLOSE_KB928540 to name the new subkey, and then press ENTER.</li> Right-click, point to New, and then click DWORD Value.</li> Type iexplore.exe to name the new registry entry, and then press ENTER.</li> Right-click, and then click Modify.</li> In the Value data box, type 1, and then click OK.</li> Exit Registry Editor.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc atdownload kbwinxppresp3fix kbwinxpsp3fix kbexpertiseadvanced kbhotfixserver KB928540

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