Microsoft KB Archive/885287

= A memory leak may occur when you run an application to collect physical disk information on a Windows 2000-based computer =

Article ID: 885287

Article Last Modified on 3/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
You run an application to collect physical disk information on a Microsoft Windows 2000-based computer. The computer has more than forty physical disks. In this scenario, you may experience the following symptoms:
 * A memory leak occurs.
 * When you try to gather performance data, memory consumption increases. Additionally, one or more of the following symptoms occur:
 * The disk performance counters consume as much as 2 gigabytes (GB) of memory.
 * The performance monitoring program stops responding.
 * Some performance objects, such as the Logical Disk object and the Physical Disk object, disappear from the performance monitoring program.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Windows 2000 Service Pack 4 (SP4)

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  27-Sep-2004  08:22  5.0.2195.6978      25,360  Perfdisk.dll



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbbug kbfix kbwin2000presp5fix kbpubtypekc KB885287

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