Microsoft KB Archive/816608

= RSA Ace/Server Logon Page Is Not Available =

Article ID: 816608

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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SYMPTOMS
When you try to access the administration Web page for RSA ACE/Server 5.0.1 for Windows, you cannot access the Web page, and you receive an error message that is similar to one of the following:

Error 404: URL not found

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Service Unavailable



CAUSE
This issue occurs because your version of RSA ACE/Server for Windows is not compatible with Windows Server 2003.



RESOLUTION
To resolve this issue, contact RSA Security Inc. for an update that fixes the compatibility problem that is described in this article. For information about how to contact RSA Security Inc., click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB816608

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