Microsoft KB Archive/182599

= XCLN: Multinational Clients Cannot Add Some Users to PAB =

Article ID: 182599

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q182599



SYMPTOMS
When using a multinational client against an English (US) server, you may receive the following error message. The error message will be displayed in the foreign language of the client and may differ slightly in the translation.

When you try to add a user to a personal address book (PAB):

An error has occurred. The members list has not changed because one or

more selected members couldn't be added.



CAUSE
The server has not been properly set up with the necessary client information.



RESOLUTION
To resolve this problem, the administrator must install the appropriate Template.csv file as well as the code page for the client's language on the server.

Keywords: kbprb kbusage KB182599

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