Microsoft KB Archive/838271

= Sysprep changes the computer name from lower case letters to upper case letters when deploying Windows XP =

Article ID: 838271

Article Last Modified on 5/18/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you use the Microsoft Windows Server 2003 Sysprep tool to deploy a Microsoft Windows XP-based computer, if the computer name is entered in lower case letters in an answer file, the computer name is changed to upper case letters when Mini-setup has completed.



CAUSE
This problem occurs because Mini-setup is hard-coded to set the computer name to uppercase, regardless of the case of the ComputerName entry in the Sysprep.inf answer file.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name Platform --  01-Apr-2004  18:35  5.1.2600.1501   1,808,384  Syssetup.dll     IA-64 01-Apr-2004 18:30  5.1.2600.1501     940,544  Wsyssetup.dll    IA-64   Date         Time   Version            Size    File name Platform --  01-Apr-2004  18:30  5.1.2600.1501     940,544  Syssetup.dll     x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB838271

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