Microsoft KB Archive/170937

= WD97: Supplemental Converter Not Listed in Files Of Type List =

Article ID: 170937

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q170937





SYMPTOMS
After you install a supplemental converter, you may not see the name of a supplemental text converter in the Files Of Type drop-down list in the Open dialog box.



WORKAROUND
In order for Microsoft Word to recognize the new converter, do the following:


 * 1) On the File menu, click Open.
 * 2) In the "Files of type" list, click "All Files (*.*)."
 * 3) Select the file that you are trying to open with the supplemental converter.
 * 4) Click Open.

To save a file in a foreign format that is not listed after you install a supplemental converter, follow these steps:


 * 1) Open a new blank document.
 * 2) On the File Menu, click Save As.
 * 3) In the "Save as Type" drop-down list, click a foreign file format such as Text Only (*.txt).
 * 4) Enter a name for the document and click Save.
 * 5) Close the new document then re-open the document you just closed.

This re-registers all of the installed text converters including any new converters.
 * 1) Open the original file that you want saved in the new file format.
 * 2) On the File menu, click Save As.

You should now see the foreign format that you want to use in the "Save as Type" list.
 * 1) Click to select the file type and then click Save.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: saveas

Keywords: kbbug KB170937

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