Microsoft KB Archive/325913

= You Receive &quot;0x50&quot; Error Messages on a Blue Screen in Terminal Server =

Article ID: 325913

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 6

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This article was previously published under Q325913



SYMPTOMS
You may receive &quot;0x50&quot; error messages on a blue screen in Terminal Server. The error message occurs intermittently.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name -  20-Aug-2002  21:59  4.0.1381.39770    195,584  Gdi32.dll 20-Aug-2002 21:59  4.0.1381.33400    109,040  Imm32.dll 20-Aug-2002 21:59  4.0.1381.33400    388,288  User32.dll 20-Aug-2002 21:59  4.0.1381.39771  1,438,192  Win32k.sys 20-Aug-2002 21:59  4.0.1381.39770    294,160  Winsrv.dll NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Keywords: kbhotfixserver kbqfe kbbug kbfix KB325913

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