Microsoft KB Archive/169526

= WordMail Errors After You Perform a Remove All of Microsoft Project =

Article ID: 169526

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Project 4.1a
 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q169526





SYMPTOMS
If you perform a Remove All in Microsoft Project Setup, you may receive the following error messages when you try to open a mail message with Microsoft Word set as your e-mail editor:

In Microsoft Outlook
This form requires Word as your e-mail editor, but Word is either busy or cannot be found. The form will be opened in the Outlook editor instead.

In Microsoft Exchange
The command you specified could not be carried out. MAPI Error.



CAUSE
The Microsoft Project Setup program removes some registry entries that are needed for WordMail.



WORKAROUND
Re-install Microsoft Word 97 for Windows.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

