Microsoft KB Archive/194583

= XWEB: Cannot Save Message with Right-Click in Outlook Web Client =

Article ID: 194583

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook Web Access 5.5
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q194583





SYMPTOMS
When you run the Microsoft Exchange Server 5.5 Outlook Web client, you cannot save a message by right-clicking it and clicking Save.



CAUSE
This behavior is by product design.



WORKAROUND
To work around this problem and save a message, perform the following steps:


 * 1) Open the message by placing your cursor over the message and clicking. This will open another browser window displaying the message.
 * 2) On the File menu of that browser, click Save As. This will save the file as an .asp (Active Server Page) in the location you desire.



MORE INFORMATION
The Outlook Web client does not support the Save functionality mentioned in the SYPMTOMS section above. It does however, support right-clicking to save file attachments.

Keywords: kbbug kbnofix KB194583

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