Microsoft KB Archive/925710

= Communicator 2005 does not start on a Windows 2000-based computer =

Article ID: 925710

Article Last Modified on 9/11/2007

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APPLIES TO


 * Microsoft Office Communicator 2005

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SYMPTOMS
You install Microsoft Office Communicator 2005 on a Microsoft Windows 2000-based computer without error. However, Communicator 2005 does not start and may not be available on the computer.



CAUSE
This problem occurs when the computer is running Windows Installer 2.0 or an earlier version of Windows Installer. The Communicator 2005 Setup program requires Windows Installer 3.0 or a later version of Windows Installer.



How to obtain the hotfix package
This issue is fixed in the Communicator 2005 hotfix package that is dated October 19, 2006.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

926404 Description of the Communicator 2005 hotfix package: October 19, 2006



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbsetup kbexpertisebeginner kbhotfixserver kbqfe kbbug kbfix kbpubtypekc KB925710

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