Microsoft KB Archive/280966

= Outlook Delivery receipts are not supported in a Hotmail account =

Article ID: 280966

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q280966



SYMPTOMS
If you request both a read receipt and a delivery receipt for messages that you send, and then send messages using your Hotmail account, you receive a read receipt, but you do not receive a delivery receipt.



CAUSE
This behavior occurs because Hotmail does not support delivery receipts.



WORKAROUND
To work around this behavior, select read receipts to confirm that the recipient has opened the message. To do this:
 * 1) On the Tools menu, click Options.
 * 2) Click E-mail Options.
 * 3) Click Tracking Options.
 * 4) Click to select the Request a read receipt for all messages I send check box, and then click OK.

Keywords: kbprb KB280966

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