Microsoft KB Archive/302620

= OFF2001: Error Message: Microsoft Clip Gallery May Not Be Properly Installed on Computer =

Article ID: 302620

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Office 2001 for Mac
 * Microsoft Excel 2001 for Mac
 * Microsoft PowerPoint 2001 for Mac
 * Microsoft Word 2001 for Mac

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This article was previously published under Q302620



SYMPTOMS
After you install Office 2001 and the Value Pack, you may receive the following error message when you try to start any of the Office 2001 programs:

Microsoft Clip Gallery may not be properly installed on computer or you may not have enough memory to launch Microsoft Clip Gallery



CAUSE
This behavior occurs if you install the Value Pack before you start any of the Office 2001 programs.



RESOLUTION
To resolve this behavior, reinstall Office 2001 for Mac, start one of the Office programs, and then install the Value Pack. Follow these steps:  Remove Office 2001. For instructions about how to do this, refer to the following article in the Microsoft Knowledge Base:

269856 How to Remove Microsoft Office 2001 from Your Computer

 Reinstall Office 2001, and then start one of the Office programs. Install the Value Pack. For instructions about how to do this, refer to the following article in the Microsoft Knowledge Base:

276444 What's Installed with the Office 2001 Value Pack



Additional query words: OFF2001 mac OFF2001KB value pack error install 2001 VP valu pak err msg clip art graphic image pict jpeg wav WD PPT XL OFF

Keywords: kbenv kbsetup kbprb KB302620

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