Microsoft KB Archive/931478

= A document that uses the Meiryo font prints by using a TrueType font instead of a device font when you print the document in Windows Vista =

Article ID: 931478

Article Last Modified on 4/10/2007

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APPLIES TO


 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Business
 * Windows Vista Enterprise
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Tablet PC Edition
 * Microsoft Windows XP Media Center Edition 2002

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SYMPTOMS
In Windows Vista, when you print a document that uses the Meiryo font, the document may be printed by using a TrueType font instead of by using a device font. This problem occurs even though the following conditions are true:
 * The Meiryo font is specified as the alternative device font in the printer's properties dialog box.
 * The printer is configured to use device fonts instead of TrueType fonts.

Note Typically, you do this by selecting the Substitute with Device Font option in the TrueType Font list in the  Advanced Options dialog box.

This problem may also occur when you use other fonts. For example, you may experience this problem when you use the MS Gothic font or the Mincho font together with the JIS2004 specification in Microsoft Windows Server 2003 or in Microsoft Windows XP.



CAUSE
This problem occurs because Windows Vista handles character strings as a glyph index. Therefore, when a program handles character strings, the character codes are not reported to the printer driver. Windows Vista does not use an alternative device font as the printer driver specifies.



WORKAROUND
To work around this problem, do not use the alternative device font function in the printer driver settings to specify the font. Instead, specify the device font in the program from which you print the document.

For more information about how to set the device font for a printer, see the printer manual. Or, contact the printer manufacturer. For information about how to contact the printer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
In Windows Vista, the Uniscribe component handles characters as a glyph index. Uniscribe converts the characters from a glyph index to character codes. This conversion process may be unsuccessful when one glyph index is mapped to multiple character codes in the character mapping (cmap) table of a TrueType font file.

For more information about how to print in Windows Vista, visit the following Microsoft Web site:

http://windowshelp.microsoft.com/Windows/en-US/printing.mspx

Keywords: kbnofix kbbug kbprb kbtshoot kbexpertiseinter kbprint KB931478

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