Microsoft KB Archive/196613

= POP3 Users Get "Permission Denied" with MCIS Using Subcontainers =

Article ID: 196613

Article Last Modified on 9/9/1999

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APPLIES TO


 * Microsoft Commercial Internet System 2.0

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This article was previously published under Q196613



SYMPTOMS
When you log on to a POP3 client to send or receive messages, you may be repeatedly asked for your user name and password. If you click Cancel in the log on dialog box, you will receive the following information in the error log:

There was a problem logging onto your mail server. Your Password was rejected. Account: ' mail', Server: ',', Protocol:POP3, Server Response: '-ERR Permission denied for ' ',,Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92.

NOTE: denotes the user's mailbox name on the MCIS Server  denotes the name of the MCIS Server.



CAUSE
If the member's container is broken down into subcontainers, and the mailbox your attempting to log on to is located in a subcontainer, you need to qualify the user by specifying the subcontainer. This is similar to specifying \ in Windows NT. This is the basic functionality of the membership directory.



RESOLUTION
In the POP3 client, type the name of the subcontainer followed by a backslash and the user's mailbox name.

For Example: You would need to log on by typing the following:

texas\dan

When the membership directory is setup like: o=COMPANY ou=members ou=texas cn=dan cn=joeuse ...        ou=Austin cn=someuser ...        ou=someothersite cn=yetanotheruser ...

Keywords: kbprb kbpending KB196613

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