Microsoft KB Archive/885899

= Full Text Search catalog creation fails when Japanese character strings are used =

Article ID: 885899

Article Last Modified on 6/1/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft SQL Server 2000 Standard Edition

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SYMPTOMS
When certain Japanese character strings are used, catalog creation for Full Text Search in Microsoft SQL Server 2000 or Microsoft Exchange Server 2003 may stop responding. In some cases, you may receive an access violation error message. This symptom occurs if SQL Server 2000 or Exchange Server 2003 is running on a Microsoft Windows Server 2003-based computer.



CAUSE
This problem occurs because the Japanese language wordbreaker in Mssearch.exe may cause an index failure when certain Japanese katakana compound words with Nakaguro or other concatenators are indexed.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size    File name -  08-Oct-2004  23:46  5.2.3790.221  89,600  Msir3jp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: FTS hang av

Keywords: kbbug kbfix kbqfe kbwinserv2003presp1fix kbhotfixserver KB885899

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