Microsoft KB Archive/285637

= Clip2002: Error Message: Microsoft Word Can't Display Clip Art =

Article ID: 285637

Article Last Modified on 7/18/2001

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APPLIES TO


 * Microsoft Clip Organizer 2002
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q285637





SYMPTOMS
In Microsoft Word 2000, when you attempt to insert a picture from the Clip Art gallery into a document (on the Insert menu, point to Picture, and then click Clip Art), you may receive an error message similar to the following

Microsoft Word can't display Clip Art.

This feature is not available. To make this feature available, run Setup again, select &quot;Add or Remove Features&quot;, and change the feature to &quot;Run from My Computer&quot;.

and Clip Gallery does not start.



CAUSE
This behavior can occur after you install Microsoft Office XP on the same computer as Microsoft Office 2000, and you choose to make Microsoft Clip Organizer Not Available when you install Office XP.



RESOLUTION
To resolve this issue, install Clip Organizer. After Clip Organizer is installed, Clip Gallery will work as expected with Microsoft Word 2000. To install Clip Organizer, follow these steps:
 * 1) Insert the Office XP compact disc in your computer's CD-ROM or DVD-ROM drive.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click Add/Remove Programs.
 * 4) Select Microsoft Office, and then click Add/Remove.
 * 5) When the Maintenance Mode Options dialog box appears, click Add or Remove Features, and then click Next.
 * 6) Click the plus sign next to Office Shared Features.
 * 7) Click the arrow next to Clip Organizer.
 * 8) Click Run from My Computer or Run all from My Computer, and then click Update.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: PPT2002 PPT

Keywords: kberrmsg kbbug kbpending KB285637

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