Microsoft KB Archive/918962

= FIX: Internet Explorer 6 may unexpectedly exit when you run Microsoft adCenter after you install security update MS06-013 =

Article ID: 918962

Article Last Modified on 7/26/2006

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APPLIES TO


 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
You install security update MS06-013 on your computer. After you do this, Microsoft Internet Explorer 6 may unexpectedly exit (crash) when you run Microsoft adCenter.

Note This problem only occurs on Windows XP Service Pack 2 (SP2)-based computers.

For more information about security update MS06-013, click the following article number to view the article in the Microsoft Knowledge Base:

912812 MS06-013: Cumulative security update for Internet Explorer



RESOLUTION
To resolve this problem, install security update MS06-021 on your computer. For more information about security update MS06-021, click the following article number to view the article in the Microsoft Knowledge Base:

916281 MS06-021: Cumulative security update for Internet Explorer



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Windows XP Service Pack 2 (SP2) installed to apply this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxppresp3fix kbwebbrowser kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB918962

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