Microsoft KB Archive/292701

= STS: Error Message When You Use SSC Add-in: The Page Cannot Be Found =

Article ID: 292701

Article Last Modified on 8/22/2007

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APPLIES TO


 * Microsoft SharePoint Team Services
 * Microsoft FrontPage 2002 Server Extensions

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This article was previously published under Q292701





SYMPTOMS
When you use the Self-service Site Creation (SSC) add-in to create a subweb in a Web site based on SharePoint Team Services from Microsoft, you may receive the following error message:

The page cannot be found.

The page you are looking for might have been removed, had its

name changed, or is temporarily unavailable.



CAUSE
This behavior occurs if you use double-byte characters, such as Asian language characters, in the Script Directory Name box when you enable Self-service Site Creation on a virtual server.



WORKAROUND
To work around this issue, use only American Standard Code for Information Interchange (ASCII) characters in the Script Directory Name box when you enable the SSC add-in on a virtual server.

The Name box is found on the Enable Self-service Site Creation page, which appears when you click Manage Self Service Site Creation (SSC) in SharePoint Team Services Site Administration.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The Self-service Site Creation (SSC) add-in allows intranet administrators or Internet service providers (ISPs) to configure SharePoint Team Services in such a way that authenticated users can easily create new SharePoint team Web sites (subwebs).

To obtain the SSC add-in, browse to the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=23a94367-ebb1-4214-a25d-2385850e7679

Additional query words: FPSE

Keywords: kbbug kberrmsg kbnofix KB292701

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