Microsoft KB Archive/170679

= OL97: Must Close All Outlook Windows to Log On as Different User =

Article ID: 170679

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q170679





SYMPTOMS
If you try to shut down Windows 95 by selecting "Close all programs and log on as a different user", Outlook displays the following message:

Please close all Outlook windows before shutting down the system. The easiest way to do this is to choose Exit and Log Off from the File menu.



CAUSE
This behavior is by design. Windows 95 cannot correctly close Outlook when you try to log off, and log on as a different user.



RESOLUTION
To prevent this message, close all Outlook windows before attempting to close all programs and log on as a different user.

Keywords: kberrmsg kbprb KB170679

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