Microsoft KB Archive/214829

Stop 0x0000000A after adding NWLink IPX/SPX Protocol

PSS ID Number: Q214829 Article last modified on 05-27-1999

winnt:4.0

winnt

================================================================ ==

The information in this article applies to:

 Microsoft Windows NT Server version 4.0 == Microsoft Windows NT Workstation version 4.0 == 

= SYMPTOMS =

After you add the NWLink IPX/SPX protocol, the system may stop responding and display one of the following error messages:

IRQL_NOT_LESS_OR_EQUAL Stop 0x0000000A (0x00000004, 0x00000002, 0x00000000, 0x?????2AD)

-or-

Stop 0x0000000A (0x????????, 0x00000002, 0x00000000, 0x?????AA7)

Actual values for the fourth parameter always point to the network adapter.

= CAUSE =

This behavior occurs because of a problem with IPX packet allocation and the use of packet priorities in the NDIS 4.0 driver for the Intel EtherExpress PRO+ Adapter (or other vendor’s adapters based on the Intel adapter).

= RESOLUTION =

To resolve this problem, obtain the latest driver from the vendor of your network adapter.

-or-

Revert to the NDIS 3.0 driver provided by the vendor of your network adapter.

= STATUS =

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: n100nt.sys, hptxnt.sys, stop 0xa, 4.0, e100b.sys, ndis, intel etherexpress

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========================================================= Keywords : ntstop Version : winnt:4.0 Platform : winnt Issue type : kbbug Solution Type : kbfix ============================================================================= Copyright Microsoft Corporation 1999.