Microsoft KB Archive/189571

= OL97: Option to Automatically Enter MS Mail Password Missing =

Article ID: 189571

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q189571



SYMPTOMS
In Microsoft Outlook 97, the option for automatic entry of a password may not be available in the Microsoft Mail Properties dialog box.



CAUSE
There may be corruption in the user profile.



RESOLUTION
Rebuild the user profile and add the Microsoft Mail service and other services.

For information on creating a profile, please see the following article in the Microsoft Knowledge Base:

171376 OL97: How to Create a New User Profile for Outlook

Additional query words: grayed greyed out

Keywords: kbinterop kbprb KB189571

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