Microsoft KB Archive/272231

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Print Jobs from Terminal Server Client to Certain Xerox Printers Spool as 0 Bytes and Do Not Print

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ID: Q272231

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The information in this article applies to:


 * Microsoft Windows NT Server version 4.0, Terminal Server Edition

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SYMPTOMS
When you are working from a Terminal Server client and you try to print to a Xerox Document Centre, Xerox Workcentre Pro, or Xerox DocuPrint N17 printer, the print job spools as zero (0) bytes and does not print.

CAUSE
This behavior occurs because these printers are not compatible with Terminal Server.

MORE INFORMATION
For information about how to contact Xerox, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z Additional query words:

Keywords :

Version : winnt:4.0

Platform :

Issue type : kbprb

Technology : kbWinNTsearch kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch