Microsoft KB Archive/189183

Outlook 98 Articles Available by Fax or E-mail: ODK

PSS ID Number: Q189183 Article last modified on 09-02-1998

WINDOWS:98

WINDOWS

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The information in this article applies to:

 == Microsoft Outlook 98 == 

= SUMMARY =

This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

= MORE INFORMATION =

The “Article Listing” section of this article includes a subset of Knowledge Base articles about Outlook Configuration, Environment and Setup. Use the instructions in the “Ordering an Articles by E-mail or by Fax” section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

= ORDERING ARTICLES BY E-MAIL OR BY FAX =

Ordering an Article by E-mail
To have an article from the list sent to you in e-mail, send a message to “mshelp@microsoft.com” (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591

For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

  Dial the toll-free FastTips number:  936-4100   When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2).   When prompted, select the version of the product that you are using.   From the “FastTips Main Menu,” select 1 to place a FastTips catalog order. </li>  At the “to order items from your catalog” prompt, select 1. </li>  When prompted with the “at the tone, enter the item ID number followed by the pound key” message, enter the Article ID number from the following list and press # (use the numbers following “Q,” but do not include “Q”). NOTE: You can order up to five items at a time. </li>  When prompted, select the fax option and enter your three-digit area code and seven-digit fax number. </li>  When you’re finished ordering, hang up. </li></ol>

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

= ARTICLE LISTING =

ARTICLE ID ARTICLE TITLE
Q187808 OL98: Configuring Outlook 98 Profile Settings in the ODW Q187527 OL98: ODK: Profile Administration Kit Available Q184951 OL98: ODK: Multiple Lines for Installation Description Truncated Q184550 OL98: ODK: Outlook Deployment Kit (ODK) Availability Q184409 OL98: ODK: Fax Support Not Deployable with ODW Q184336 OL98: ODK: Message Format Unavailable After Outlook 98 Installed Q184290 OL98: ODK: Unable to Load Out98prf.adm with Poledit Q184250 OL98: ODK: Rerun Outlook 98 Setup Fails on Customized Install Q184249 OL98: ODK: Setup Fails Installing from ODK Over Old Installation Q184070 OL98: URL Opened in Outlook Today Starts Internet Explorer Q183779 OL98: ODK: Can’t Clear Combo Boxes in Policy Editor Q183778 OL98: ODK: ALT+TAB Shows Two ODK Icons Q182709 OL98: ODK: Specifying Active Setup Parameters Is Confusing Q182168 OL98: ODK: Cannot Specify Outlook Deployment Kit Install Folder Q179432 OL98: ODK: Silent Install Fails with Outlook Deployment Wizard Q172046 OL98: ODK: Patch for Outlook Deployment Kit on April Select CD

= REFERENCES =

For more information on other articles that can be Faxed or E-mailed, see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q189177 TITLE : Outlook 98 Articles Available by Fax or E-mail: Configuration

ARTICLE-ID: Q189178 TITLE : Outlook 98 Articles Available by Fax or E-mail: Messaging

ARTICLE-ID: Q189179 TITLE : Outlook 98 Articles Available by Fax or E-mail: Programming

ARTICLE-ID: Q189180 TITLE : Outlook 98 Articles Available by Fax or E-mail: Usage

ARTICLE-ID: Q189182 TITLE : Outlook 98 Articles Available by Fax or E-mail: Fax

= Additional query words: list index =

Keywords : kblist Version : WINDOWS:98 Platform : WINDOWS Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1998.