Microsoft KB Archive/291710

= Error During Disk Copy Prevents Completion of Task =

Article ID: 291710

Article Last Modified on 11/5/2001

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q291710



SYMPTOMS
During a disk copy operation you may receive one of the following error messages

Copy Disk

Windows cannot read the disk you are copying from. Make sure it is not damaged or already in use.

or

Copy Disk

Windows cannot write to the destination disk. Make sure it is not marked as read-only, damaged, or in use.

Regardless of your response to the error message (such as clicking Cancel), the operation does not stop, and the operation is repeatedly retried. This may result in a loop condition in which the error message is repeatedly displayed.



CAUSE
This problem can occur if you are using a damaged disk.



RESOLUTION
To work around this problem, insert a known good disk, and then click Retry, or remove the damaged disk, and then click Cancel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbprb KB291710

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