Microsoft KB Archive/302569

= Printer Stops Printing If Document Is Too Long in MSN Companion =

PSS ID Number: 302569

Article Last Modified on 5/14/2003

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The information in this article applies to:


 * MSN Companion 2.0

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This article was previously published under Q302569



SYMPTOMS
The printer stops printing after several pages, and returns the following error:

&quot;Please make sure your printer is switched on, that it is properly connected to your MSN Companion and that no warning lights appear on the printer. If your printer is in the process of warming up, try printing again.&quot;



CAUSE
The paper is not properly positioned in the printer's feed tray.



RESOLUTION
To resolve this issue
 * 1) Remove the paper from the feed tray in the printer.
 * 2) Make sure that the paper is aligned properly.
 * 3) Try to print again.

Additional query words: kbimu; MSN Companion

Keywords: kbtshoot kbprb KB302569

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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