Microsoft KB Archive/192256

= OL98: ErrMsg: "Invalid page fault in module ADAL.DLL" =

Article ID: 192256

Article Last Modified on 8/6/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q192256



SYMPTOMS
After installing Act! 4.0, if you attempt to import an Act! 3.0 file into Microsoft Outlook 98, you may get one or more of the following error messages:

OUTLOOK caused an invalid page fault in module ADAL.DLL at 016f:17d9e3f7.

OUTLOOK caused an invalid page fault in module ADAL.DLL at 0157:17d9e3f7.

OUTLOOK caused an invalid page fault in module ADAL.DLL at 0137:17d9e3f7.



CAUSE
In order to perform the import, Outlook needs to have the program that created the file installed on your computer. Outlook has no converter for Act! 4.0.



RESOLUTION
There are two methods to get around the problem.

Method 1
Download the new version of ACT! 4.0 from the Symantec web site. The new version will allow you to save the file in an ACT! 3.0 format and will map the fields to import into Outlook.

Method 2
If you are unable to download the new version of ACT!4.0 use the method below.

Importing Symantec ACT! 4.0 contact data for use in Outlook is a three-step process:


 * Export the ACT! data to a .dbf file
 * Edit the fields in the .dbf File using Microsoft Excel
 * Import the File into Outlook



MORE INFORMATION
For detailed information on Importing Act! 4.0 contact data, please see the following article in the Microsoft Knowledge Base:

189712 OL98: How to Import Act 4.0 Contact Data Into Outlook

