Microsoft KB Archive/289990

= OL2002: Internet Address E-mail Type Not Available After Upgrade =

Article ID: 289990

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q289990



SYMPTOMS
When a profile contains an Internet e-mail account and a personal address book (PAB), the Internet Address e-mail type does not appear as an option when you add a new entry to the PAB.



WORKAROUND
To work around this behavior, create a new entry by using Other Address as the entry type and SMTP as the e-mail type:


 * 1) Start Outlook, click Tools, and then click Address Book.
 * 2) Click New Entry.
 * 3) Under Put this entry in the, click Personal Address Book.
 * 4) Click Other Address under Select the entry type, and then click OK.
 * 5) Fill in the display name and e-mail address for the new contact, and then, under E-mail Type, click SMTP.

Keywords: kbnofix kbprb KB289990

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