Microsoft KB Archive/817448

= Registry Editor Quits Unexpectedly When You Load a Registry Hive =

Article ID: 817448

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
When you try to load a registry hive, Registry Editor (Regedit.exe) quits unexpectedly.

Additionally, the following events appear in the Application log of the Event Viewer:

Date:    date        Source:   Application Error Time:    time        Category: (100) Type:    Error         Event ID: 1000 User:    N/A Computer: Servername

Description: Faulting application regedit.exe, version 5.2.3787.0, faulting module regedit.exe, version 5.2.3787.0, fault address 0x0000c865.

For more information, see Help and Support Center at http://support.microsoft.com.

-and-

Date:    date        Source:   DrWatson Time:    time        Category: None Type:    Information   Event ID: 4097 User:    N/A Computer: Servername

Description: The application, C:\WINDOWS\regedit.exe, generated an application error The error occurred on date @ time The exception generated was c0000005 at address 0100C865 (regedit)

For more information, see Help and Support Center at http://support.microsoft.com.



CAUSE
This issue occurs if you use keyboard commands to load the registry hive.



WORKAROUND
To work around this issue, use the mouse to load the registry hive in Registry Editor.

For example, click Load Hive on the File menu instead of using keyboard commands to open the File menu and select the Load Hive option.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbpending kbbug KB817448

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