Microsoft KB Archive/161173

= ACC97: Microsoft Exchange ISAM Driver Requires Manual Registration =

Article ID: 161173

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition

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This article was previously published under Q161173



Moderate: Requires basic macro, coding, and interoperability skills.



SYMPTOMS
When you try to use the Microsoft Messaging Driver in your Visual Basic code to import, export, or link a Microsoft Outlook or Microsoft Exchange folder, you may receive the following error message:

Run-time error '3170':

Couldn't find installable ISAM.



CAUSE
When you install the Microsoft Messaging Driver from the Data Access Pack in the Office 97 ValuPack, the Setup program copies the driver to your hard drive, but Setup does not register the driver in the Microsoft Windows registry.



RESOLUTION
You can use the Microsoft Register Server, Regsvr32.exe, to manually register the Microsoft Messaging Driver file in the Microsoft Windows registry. Regsvr32.exe is installed in your Windows\System folder by Microsoft Internet Explorer version 3.01 or later. You can also obtain a copy of Regsvr32.exe from Microsoft's download services.

For information about installing Microsoft Internet Explorer 3.02, please see the following articles in the Microsoft Knowledge base:

159707 Office 97 Requires Internet Explorer 3.01

For information about obtaining a stand-alone copy of Regsvr32.exe, please see the following article in the Microsoft Knowledge Base:

161983 ACC: Regsv32a.exe Available in Download Center

In Microsoft Windows 95 and Microsoft Windows NT 4.0
 Quit Microsoft Access if it is running. Click the Start button, and then click Run.  In the Run dialog box, type the following command in the Open box. Note that the path to Regsvr32.exe and MSExch35.dll may be different on your computer.

     C:\Windows\System\Regsvr32.exe C:\Windows\System\MSExch35.dll 

In Microsoft Windows NT 3.51
 Quit Microsoft Access if it is running.</li> In Program Manager or File Manager, click Run on the File menu.</li>  In the Run dialog box, type the following command in the Command Line box. Note that the path to Regsvr32.exe and MSExch35.dll may be different on your computer:

<pre class="fixed_text">       C:\Winnt\System32\Regsvr32.exe C:\Winnt\System32\MSExch35.dll </li></ol>

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STATUS
Microsoft has confirmed this to be a problem in Microsoft Access 97. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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