Microsoft KB Archive/230096

Links & Access Games Err Msg: No Mouse Detected…

PSS ID Number: Q230096 Article last modified on 07-28-1999

MS-DOS:; WINDOWS:

MS-DOS WINDOWS

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The information in this article applies to:

 Links 386 CD Links Pro CD Tex Murphy: The Pandora Directive == Tex Murphy: Under A Killing Moon == 

= SYMPTOMS =

When you start one of the programs listed at the beginning of this article, you may experience one or more of the following symptoms:

  The computer may stop responding (hang).   The pointer may disappear unexpectedly.   You may receive a “memory allocation” error message. </li>  You may be unable to click controls or objects in the program. </li>  The screen may suddenly turn black while you are playing the game. </li>  The display may become distorted. </li>  You may receive memory manager error messages. </li>  You may receive the following error message: No mouse detected. Please install a mouse and try again. </li></ul>

= CAUSE =

This behavior can occur if the MS-DOS driver for your pointing device is incompatible with the program.

= RESOLUTION =

To resolve this issue, install a compatible mouse driver. To do this, use the appropriate method for your operating system.

Microsoft Windows 95 or Microsoft Windows 98
<ol style="list-style-type: decimal;">  Restart the computer in MS-DOS mode. </li>  Insert the installation CD-ROM for the program into the CD-ROM drive. </li>  Type the following lines, pressing ENTER after you type each line cd

md mouse cd mouse <cd-rom>:.exe where <cd-rom> is the drive letter of your CD-ROM drive. </li>  If you receive an error message, you must manually copy the mouse driver to the hard disk. If you do not receive an error message, proceed to the next step. To manually copy the mouse driver to the hard disk, type the appropriate command for the type of mouse you use. Logitech mouse or compatible: At the command prompt, type the following line, and then press ENTER copy <cd-rom>:641.exe where <cd-rom> is the drive letter of your CD-ROM drive. Microsoft mouse or compatible: At the command prompt, type the following line, and then press ENTER copy <cd-rom>:.exe where <cd-rom> is the drive letter of your CD-ROM drive. </li>  At the command prompt, type “cd ” (without the quotation marks), and then press ENTER. </li>  At the command prompt, type “edit dosstart.bat” (without the quotation marks), and then press ENTER. </li></ol>

NOTE: For information about how to create and configure a Dosstart.bat file, please see the following article in the Microsoft Knowledge Base:

Q134400 General Tips for Using MS-DOS Mode

<ol start="7" style="list-style-type: decimal;">  In the Dosstart.bat file, use the UP ARROW and DOWN ARROW keys to move the insertion point to the begining of the line that loads the mouse driver, if it exists. An example of such a line is: C:.EXE </li>  If the line that loads the mouse driver exists, type “REM” (without the quotation marks) at the begining of the line, and then press the SPACEBAR. </li>  Press END, and then press ENTER. </li>  Type the appropriate command line for the type of mouse you use. </li></ol>

Logitech mouse or compatible:

c:

Microsoft mouse or compatible:

c:

<ol start="11" style="list-style-type: decimal;">  On the File menu, click Exit. When you are prompted to save the changes, click Yes. </li> <li> At the command prompt, type “exit” (without the quotation marks), and then press ENTER. </li></ol>

If the issue continues to occur, restart the computer in MS-DOS mode, and then repeat steps 6 - 11 to make the following changes to the mouse driver line in the Dosstart.bat file:

c:

Microsoft Windows 3.1x and MS-DOS
<ol style="list-style-type: decimal;"> <li> On the File menu in Program Manager, click Exit Windows, and then click Yes. </li> <li> Insert the installation CD-ROM for the program into the CD-ROM drive. </li> <li> Type the following lines, pressing ENTER after you type each line cd

md mouse cd mouse <cd-rom>:.exe where <cd-rom> is the drive letter of your CD-ROM drive. </li> <li> If you receive an error message, you must manually copy the mouse driver to the hard disk. If you do not receive an error message, proceed to the next step. To manually copy the mouse driver to the hard disk, type the appropriate command for the type of mouse you use. Logitech mouse or compatible: At the command prompt, type the following line, and then press ENTER copy <cd-rom>:641.exe where <cd-rom> is the drive letter of your CD-ROM drive. Microsoft mouse or compatible: At the command prompt, type the following line, and then press ENTER copy <cd-rom>:.exe where <cd-rom> is the drive letter of your CD-ROM drive. </li> <li> At the command prompt, type &quot;cd &quot; (without the quotation marks), and then press ENTER. </li> <li> At the command prompt, type “edit autoexec.bat” (without the quotation marks), and then press ENTER. </li> <li> In the Autoexec.bat file, use the UP ARROW and DOWN ARROW keys to move the insertion point to the begining of the line that loads the mouse driver. An example of such a line is: C:.EXE </li> <li> At the begining of the line that loads the mouse driver, type “REM” (without the quotation marks), and then press the SPACEBAR. </li> <li> Press END, and then press ENTER. </li> <li> Type the appropriate command line for the type of mouse you want to use. </li></ol>

Logitech mouse or compatible:

c:

Microsoft mouse or compatible:

c:

<ol start="11" style="list-style-type: decimal;"> <li> On the File menu, click Exit. When you are prompted to save the changes, click Yes. </li> <li> Press CTRL+ALT+DELETE to restart the computer and load the new MS-DOS mouse driver. </li></ol>

If the issue continues to occur, exit Windows, and then repeat steps 6 - 11 to make the following changes to the mouse driver line in the Autoexec.bat file:

c:

= MORE INFORMATION =

If the issue continues to occur, contact the manufacturer of your pointing device to inquire about how to obtain and install the latest version of the MS-DOS driver for your pointing device.

For information about how to contact the manufacturer of your pointing device, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: access links386 linkspro linkscd golf tmpd tmuakm uakm

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========================================================= Keywords : kbenv kberrmsg kbimu Version : MS-DOS:; WINDOWS: Platform : MS-DOS WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.