Microsoft KB Archive/153576

= Despooler Fails to Retry After Package Distribution Errs =

Article ID: 153576

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition

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This article was previously published under Q153576



SYMPTOMS
If you send packages to multiple distribution servers and the job fails to one of them (for example, because its network cable was unplugged), the despooler service will fail to resend the package.



CAUSE
After its initial failure to install the package, the despooler service creates a new instruction file to contain only the failed server. However, when despooler processes this instruction, it finds that no distribution servers are listed and deletes the instruction as complete.



Steps to Reproduce

 * 1) Create a site with two distribution servers.
 * 2) Disconnect one distribution server from the network.
 * 3) Distribute a package to both distribution servers.

Result: The jobs will complete; however, the package will only be distributed to one server.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.1. It has been fixed in Systems Management Server version 1.2.

Additional query words: prodsms despool

Keywords: kbarttypeinf kbbug KB153576

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