Microsoft KB Archive/142738

Road Atlas 4.0: Insufficient Memory to Install Road Atlas

PSS ID Number: Q142738 Article last modified on 04-30-1996

4.00

WINDOWS

= SYMPTOMS =

When you start to install Road Atlas version 4.0, you receive the following error message:

Cannot Run Program

There is not enough memory to start the specific application. Quit one or more applications, and then try again.

OK

When you click OK, you are returned to the screen where you started the Setup program.

= CAUSE =

The floppy disk drive is unable to properly read the floppy disk.

= RESOLUTION =

Try one of the following:

  Attempt to copy the files to the local hard disk drive and run Setup from the folder containing the disk contents. -or-   Try to run Setup on a different computer. This verifies that the problem is related to the floppy disk drive. 

= MORE INFORMATION =

If you receive the error message, create a folder named Test and attempt to copy the contents of disk 1 to the Test folder. A fault with the floppy disk drive produces the error message:

Sector not found reading Drive A: Abort Retry Fail

When a program floppy disk is created by the software manufacturer, the read/write head on the production equipment is aligned almost perfectly to Track 0. Not all floppy disk drives are capable of reading a floppy disk perfectly aligned to Track 0.

Usually the variance is not a problem between manufacturing equipment and floppy disk drives because a tolerance level and deviation from Track 0 is expected. However, if the floppy disk drive read/write head is out of alignment, skewed (having no right angle), or the azimuth (arc relative to the horizontal distance between two points) is out of adjustment, the failure occurs.

Read/write heads that are worn or out of calibration cause “head drift.” The heads fail to read the sector identification marks placed on the disk during formatting. The result is that the controller and drive become “lost” when they try to read from the disk.

KBCategory: kbsetup kbhw kbtshoot kbprb kberrmsg KBSubcategory:

Additional reference words: 4.00 auto auto-map automap reference homemm floppy-disk win3x win95 o_msdos msdos ms-dos ============================================================================= Copyright Microsoft Corporation 1996.