Microsoft KB Archive/232101

= ODBC Error Messages with LPL Branch Plus and Internet Explorer =

Article ID: 232101

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0

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This article was previously published under Q232101



SYMPTOMS
After you install Internet Explorer 5, LPL Financial Services's Branch Plus or Branchnet software may not start or you may receive ODBC error messages.



CAUSE
This issue can occur if the ODBC drivers are not version 3.50.36.9.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Start, point to Find, and then click Files Or Folders
 * 2) In the Named box, type the following file names separated by a space, and then click Find Now:
 * 3) * Odbccp32.dll
 * 4) * Odbccp32.cpl
 * 5) * Odbcad32.exe
 * 6) * Odbd32.dll
 * 7) * Odbccr32.dll
 * 8) * Odbcint.dll
 * 9) * Odbccu32.dll
 * 10) In the list of found files, rename each file found. For information about how to rename files, click Start, click Help, click the Index tab, type renaming files, and then click Display.
 * 11) Restart the computer.
 * 12) Reinstall the LPL program.

Keywords: kb3rdparty kbenv kbprb KB232101

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