Microsoft KB Archive/184936

Baseball 3D: Contents of Readme.txt File (Part 2)

PSS ID Number: Q184936 Article last modified on 05-24-1999

WINDOWS:1.0

WINDOWS

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The information in this article applies to:

 == Microsoft Baseball 3D, version 1.0 == 

= SUMMARY =

This article contains a partial copy of the Microsoft Baseball 3D version 1.0 Readme.txt file. To view part 1 of the Baseball 3D Readme.txt file, see the following article in the Microsoft Knowledge Base:

Q184935 Baseball 3D: Contents of Readme.txt File (Part 1)

This file is located on the Baseball 3D CD-ROM in the Baseball 3D folder and in the root directory. This text has not been modified and appears as is.

NOTE: This Readme document refers to the Microsoft Download Service (MSDL). As of 12/31/1998, the MSDL service is no longer available. To download support files, visit one of the following Microsoft Internet sites:

http://support.microsoft.com/support

ftp://ftp.microsoft.com/softlib/mslfiles

= MORE INFORMATION =

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================================ 6. Game Controller Notes and Issues

6.1 Do not switch game controllers while game is open:

If you want to switch your game controller (ex. unplug joystick and replace with game pad), do so before you open Baseball 3D. If you switch controllers while the game is open, it may not recognize all commands correctly.

6.2 Diagonal controls may not work on some keyboards:

If the keyboard is your game controller, you may not be able to move diagonally using the 1,3,7,9 keys on the numeric keypad. If they do not work, try using a combination of two keys to move in a diagonal direction.

6.3 Default controller commands cannot be changed:

Baseball 3D does not support the customizing of game controller commands. Some game controllers allow you to change the default commands for specific games. However, because of the complexity of the commands, Baseball 3D does not support this option.

6.4 Game does not support two-button controllers:

Baseball 3D is designed for use with game controllers that have four or more buttons. It will not work with two-button game controllers. If you only have a two-button controller, use the keyboard instead.

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============================================ 7. Microsoft Technical Support

7.1 When You Have a Question

If you have a question about Microsoft Baseball 3D, first consult the online Player’s Guide (Help) or the Driver and 3D Card Information help file. If you cannot find the answer, contact Microsoft Technical Support.

Outside the United States and Canada, contact Microsoft Technical Support at the Microsoft subsidiary office that serves your area. For information about how to contact Microsoft subsidiary offices, see Microsoft Technical Support Worldwide in the Player’s Guide.

7.2 Online Self-Help Tools

Visit Microsoft Technical Support Online at the following Web site:

http://support.microsoft.com/support/

This site contains innovative features that help you access relevant technical information and resources to answer your support questions. Find the right answers quickly and easily using these features:


 * Troubleshooting Wizards: Microsoft Technical Support Online has built-in diagnostic technology to help you easily pinpoint problems and identify solutions. Just ask for help on a specific problem, and a Troubleshooting Wizard will walk you through, step by step, until your question is resolved. It’s that simple. Troubleshooting Wizards are like electronic versions of our own engineers!
 * Support Highlights and Feature Articles: Think of this as an electronic information synthesizer. It automatically pulls together the top technical articles, the most frequently asked questions, downloadable files, and more for your specific product. If you need an answer in a hurry, be sure to stop here first. Chances are the solution you are looking for is already waiting for you.
 * Frequently Asked Questions (FAQs): FAQs are questions about Microsoft products that our engineers have identified as those customers ask most often. Like the Product-Specific Support Home Pages, this invaluable feature extracts just the most critical, up-to-date questions and answers on your products to help you find solutions quickly. FAQs are updated continually.
 * Knowledge Base: Here you’ll find a collection of more than 75,000 detailed articles updated daily with technical information about products, bug and fix lists, and answers to commonly asked technical questions. The Knowledge Base also provides descriptions of product issues and workarounds, optimization tips, and compatibility issues for every product. A step-by-step process helps you build a query to search the database, making it easy for you to look for information on the product or technology of your choice.
 * Help Files, Service Packs, and More: Keep your system current with access to thousands of files from our software library, all available for downloading. This includes free software add-ons (connect charges may apply), bug fixes, peripheral drivers, software updates, sample code, patches, application notes, sample files, and programming aids.
 * Support Site Tour: If you are new to Microsoft Technical Support Online, the Guided Tour uses a “Support Wizard” to help you get the information most relevant to your product and technical support needs. First, select your product. Next, indicate what you would like to do: find a technical article, troubleshoot a problem, or download a driver. Then just double- click, and the Support Wizard takes you where you want to go.
 * Site Map: This map of Microsoft Technical Support Online makes it easy for you to decide where to go and how to get there. Scroll through the map to review your choices, or click on your topic of choice from a table of contents. Hot links in the map will jump you to any location you want.
 * Newsgroups: This peer-to-peer communication forum links you to a worldwide community of other Microsoft customers and technical experts, including Microsoft’s Most Valuable Professionals. Newsgroups offer a unique way to help you find answers, tips, and tricks by putting you in touch with other Microsoft product users who have similar interests.

7.3 Other Self-Help Tools

If you don’t have access to the Internet, or would prefer to use the phone or fax, take advantage of these additional self-help tools:

  Microsoft TechNet: If you are an information technology (IT) or Help desk professional responsible for administering your corporate network or supporting end users, you can stay on top of your organization’s requirements with TechNet. TechNet is a comprehensive resource for evaluating, implementing, and supporting Microsoft business products. Every month, TechNet delivers two CDs packed with more than 150,000 pages of the critical information you need to smoothly deploy mission- critical systems and minimize downtime, while also building your technical expertise. To subscribe, see your local authorized retailer, or call (800) 344-2121, Monday-Friday, excluding holidays, 6:30 am-5:30 pm Pacific time.   Microsoft Developer Network Library (MSDN): If you develop programs for the Internet or the Windows [ASCII 174] operating system, or use Microsoft products for any other development purposes, you’ll enhance your productivity with an MSDN subscription. MSDN is Microsoft’s official source for technical programming information, SDKs, DDKs, Windows, BackOffice, Microsoft Office, and Visual Tools for developers.   For more information on MSDN subscriptions and benefits, visit MSDN online at the following Web site: http://www.microsoft.com/msdn/ or call (800) 759-5474, Monday-Friday, excluding holidays, 6:30 am- 5:30 pm Pacific time.   Microsoft Download Library (MSDL): Download hundreds of software add- ons, bug fixes, peripheral drivers, software updates, and programming aids-all at no cost. Direct modem access to MSDL is available 24 hours a day, 365 days a year:   In the United States, dial (425) 936-6735. Connect information: 1200 to 14400 baud, no parity, 8 data bits, and 1 stop bit.   In Canada, dial (905) 507-3022. Connect information: 1200 to 28800 baud, no parity, 8 data bits, and 1 stop bit. </li></ul> </li>  Microsoft FastTips: Use this automated toll-free telephone service to get quick answers to common technical questions and to receive popular technical articles from the Microsoft Knowledge Base by telephone, fax, or mail. To access FastTips or to receive a catalog of the articles available, call one of the following toll-free telephone numbers: Desktop Applications: (800) 936-4100 Desktop Systems: (800) 936-4200 Development Tools: (800) 936-4300 Business Systems: (800) 936-4400 You can use the following keys on your touch-tone telephone after you reach FastTips: Press * to advance to the next message. Press 7 to repeat the current message. Press # to return to the beginning of FastTips. </li></ul>

7.4 Direct Assistance with a Microsoft Technical Support Engineer

If you still need answers to your technical questions, Microsoft provides Standard No-Charge Support for retail versions* of Baseball 3D as follows:

  Unlimited no-charge support: To receive your Standard No-Charge Support, in the U.S., please call <ol start="425" style="list-style-type: decimal;"> 637-9308, 6 A.M. to 6 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, please call (905) 568-3503, 8:00 A.M. to 8:00 P.M. eastern time, Monday through Friday, excluding holidays.</li></ol>

In the U.S. and Canada, you can also submit your support question via the Internet with Web Response. For more details, go to Microsoft Technical Support Online at the following Web site: http://support.microsoft.com/support/ NOTE: If your Microsoft product was pre-installed or distributed with your personal computer or provided by an Internet service provider (ISP), the personal computer manufacturer or ISP is responsible for providing your product support. Please contact the manufacturer or source from which you obtained your Microsoft product for support information. When you contact us for support, you should be at your computer and have the appropriate product documentation at hand. Be prepared to give the following information:  The version of the Microsoft product you use.</li> The type of hardware you use.</li> The operating system you use.</li> The exact wording of any messages that appeared on your screen.</li> A description of what happened and what you were doing when the problem occurred.</li> A description of how you tried to solve the problem.</li></ul> </li>  After-Hours Support: For phone numbers and support options on all Microsoft products, please see the information available on the following Microsoft Web site: http://www.microsoft.com/support/supportnet/overview/overview.asp </li>  Priority Annual Support: If you anticipate a higher volume of support incidents, or need priority access to Microsoft Technical Support Engineers, you can purchase a Priority Annual Desktop Account as follows:   In the U.S., for more information or to purchase an annual account at a cost of $295US per 10 incidents, please call (800) 936-3500, 24 hours a day, seven days a week, including holidays. To submit an incident against an existing account, call (800) 936-4700, 24 hours a day, seven days a week, including holidays. </li>  In Canada, for more information, to purchase an annual account at a cost of $295CDN plus tax per 10 incidents, or to submit an incident against an existing account, please call (800) 668-7975, Monday through Friday, excluding holidays, 8:00 a.m. to 8:00 p.m. eastern time. </li></ul> </li></ul>

7.5 Other Microsoft Services

Text Telephone:

Microsoft text telephone (TT/TDD) services are available for the deaf or hard-of-hearing. In the United States, using a TT/TDD modem, please dial (425)635-4948 between 6:00 A.M. and 6:00 P.M. Pacific time, Monday through Friday, excluding holidays. In Canada, using a TT/TDD modem, dial (905)568-9641 between 8:00 A.M. and 8:00 P.M. Eastern time, Monday through Friday, excluding holidays.

Microsoft Customer Service:

For customer service issues on Microsoft products, upgrades, and services, call the Microsoft Sales Information Center at (800)426-9400 in the United States. In Canada, call (800)563-9048. Technical support is not available at this number.

Additional query words: 1.00 msgame read me setup install installation hints troubleshooting howto

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========================================================= Keywords : kbreadme kbimu msgame Version : WINDOWS:1.0 Platform : WINDOWS Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1999.