Microsoft KB Archive/938201

= A Windows XP-based computer does not enter hibernation or standby when Word 2003 or Word 2002 is open =

Article ID: 938201

Article Last Modified on 6/15/2007

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APPLIES TO


 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
When Microsoft Office Word 2003 or Microsoft Word 2002 is open on a Microsoft Windows XP-based computer, the computer does not enter hibernation. Also, the computer does not enter standby.



RESOLUTION
To resolve this problem, upgrade to Microsoft Office Word 2007.



WORKAROUND
To work around this problem, close Word 2003 or Word 2002.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was corrected in Microsoft Office Word 2007.

Keywords: kbtshoot kbexpertisebeginner kbprb KB938201

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