Microsoft KB Archive/126169

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GP Fault in Internet Assistant Opening URL to Some Sites

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Q126169

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The information in this article applies to:


 * Microsoft Internet Assistant for Word, version 1.0
 * Microsoft Word for Windows, versions 6.0a, 6.0c

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SYMPTOMS
You may receive the following general protection (GP) fault when attempting to connect to a server location:

Internet caused a General Protection Fault in module IWIA.EXE at 0006:23DA

CAUSE

 * The site is issuing an incorrect MIME (Multipurpose Internet Mail Extensions) type.
 * The server's software is out of date.

RESOLUTION

 * Use a different browser to make a connection to the server. If the problem is a bad MIME type, using the other software may address the problem.
 * When server software is the problem, try entering the IP address of the server, or try again later when the server is less busy.

Additional query words: iaword winword gpf gp word6 fault general protection application error message errmsg html ia

Keywords : kbhtml kbwdinternet

Issue type :

Technology :