Microsoft KB Archive/142733

= Microsoft Knowledge Base =

Cannot Connect to Internet and MSN with Two Network Cards
Last reviewed: October 7, 1997

Article ID: Q142733

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS
If you have two network cards using the TCP/IP protocol installed in your computer, you cannot connect to the Internet or MSN, The Microsoft Network.

CAUSE
When you have two network cards using TCP/IP, an Internet Protocol (IP) address and Domain Name Server (DNS) address are not assigned when the PPP link required to connect to the Internet is established.

RESOLUTION
Remove the TCP/IP protocol from one of the network cards to connect to the Internet or MSN.

MORE INFORMATION
For additional information about this problem, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q140460 TITLE    : Dial-Up Networking Does Not Obtain an IP Address