Microsoft KB Archive/840216

= Stop 0x0000008e error occurs on a server that is running Microsoft Windows Server 2003 =

Article ID: 840216

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
You receive the following Stop error on one or more Microsoft Windows Server 2003-based servers:

Stop. 0x0000008e (0xc0000005, 0x80588318, 0xadbe9c30, 0x00000000).



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version       Size       File name     Platform ---  22-Apr-2004  19:24  5.2.3790.166  2,407,936  Ntkrnlmp.exe  x86 22-Apr-2004 18:58  5.2.3790.166  2,064,896  Ntkrnlpa.exe  x86 22-Apr-2004 18:58  5.2.3790.166  2,108,928  Ntkrpamp.exe  x86 22-Apr-2004 19:28  5.2.3790.166  2,207,744  Ntoskrnl.exe  x86 22-Apr-2004 16:19  5.2.3790.166  5,605,888  Ntkrnlmp.exe  IA-64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This hotfix resolves an issue where the process object reference count is not being maintained properly.

For additional information about standard terminology used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the Standard Terminology That Is Used to Describe Microsoft Software Updates

Additional query words: stack overflow

Keywords: kbqfe kbhotfixserver kbserver kberrmsg kbwinserv2003presp1fix kbperformance kbfix kbbug KB840216

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