Microsoft KB Archive/241716

= Internet Explorer 5 Included with Office 2000 Does Not Retain the Automatic Configuration Script Address =

Article ID: 241716

Article Last Modified on 1/25/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q241716



SYMPTOMS
The version of Internet Explorer included with Microsoft Office 2000 does not retain the automatic configuration script address when you click to clear the Use automatic configuration script check box. Instead, the address is deleted and you must enter the address again to be able to use this feature.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next release of Internet Explorer that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbqfe kbui kbprb kbhotfixserver KB241716

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