Microsoft KB Archive/239974

= Works Suite 2000: Mail-merge Documents Wizard Does Not Function =

Article ID: 239974

Article Last Modified on 1/25/2007

-

APPLIES TO


 * Microsoft Works Suite 2000

-



This article was previously published under Q239974



SYMPTOMS
When you use Microsoft Works Suite 2000 Task Launcher to perform a mail merge, Microsoft Word 2000 may start, but the Mail-merge documents wizard may not function.

In addition, the Mail Merge submenu may not be present on the Word 2000 Tools menu.



CAUSE
This behavior occurs if the following conditions are true:


 * You installed Works Suite 2000 on a Microsoft Windows 2000-based computer.
 * You log on to the computer as a different user.



RESOLUTION
To prevent this issue from occurring, each user that logs on to the computer must install the Works 2000 Word Add-in.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Works Suite 2000.

Additional query words: w_works works2000 works2k wd2000 mailmerge merging

Keywords: kbaddin kbbug kbenv kbpending KB239974

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.