Microsoft KB Archive/142352

= Works 3.0: Cannot Send a Fax in Windows 95 Using Exchange =

Article ID: 142352

Article Last Modified on 10/6/2003

-

APPLIES TO


 * Microsoft Works 3.0 Standard Edition
 * Microsoft Works 3.0a
 * Microsoft Works 3.0b
 * Microsoft Windows 95

-



This article was previously published under Q142352



SYMPTOMS
If you attempt to send a Works for Windows 3.0 document using the Windows 95 Fax client, you receive the following error message:

Printer driver file not found or not valid

You receive this error message if you attempt to send a fax using any of the following methods:
 * If you embed the Works document in a mail or fax message in Exchange.
 * If you click Fax Recipient on the Send To command in Windows Explorer. The Send To command is located on the File menu, or by clicking the right mouse button on the file you want to fax.
 * If you have the file open in Works and click Send on the File menu.



CAUSE
The faxing client in Windows 95 requires programs that can be launched in multiple instances (meaning that you can have more than one copy of the program running at the same time). Because Works 3.0 is a single instance program, you will not be able to use the Send command in Works if you are running Windows 95.



WORKAROUND
To work around this problem, use the Print command on the File menu within Works to fax if you are using Works 3.0 and the Windows 95 Faxing client.



MORE INFORMATION
The error message described above does not occur in Works 4.0, 4.0a, 4.5, 4.5a for Windows 95, or if you are using Works for Windows 3.0 under Windows 3.1.

Additional query words: w_works exchange 3.00 3.00a 3.00b win95 windows 95 openv

Keywords: kbinterop kbprb KB142352

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.