Microsoft KB Archive/291285

= GRAPH2000: Characters Are Lost or Changed to All Caps As You Type =

Article ID: 291285

Article Last Modified on 10/17/2005

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APPLIES TO


 * Microsoft Graph 2000

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This article was previously published under Q291285



SYMPTOMS
When you type text in datasheet cells, Microsoft Graph may behave as if the SHIFT key is stuck. For example, all letters are typed as uppercase (capitals) even though you are not pressing SHIFT, and the CAPS LOCK light on the keyboard is not on. If you press the TAB key, Microsoft Graph tabs backward through the cells, instead of forward.

Also, sometimes no keyboard input occurs; that is, no characters appear in the cells as you type.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:  Date       Time       Version     Size       File name           Platform -- 03/12/2001 11:56:57p  0.0.0.0000  4,589,724  OFF9MISC_Admin.msp  x86 03/12/2001 10:54:05p  0.0.0.0000  2,387,004  OFF9MISC.msp        x86

After the hotfix is installed, the following files will have the listed attributes or later:  Date       Time       Version     Size       File name           Platform -- 06/27/2000 01:17:00p  1.1.0.4130     49,152  chapi3t1.dll        x86 02/28/2001 10:03:37p  9.1.0.5028  1,843,246  graph9.exe          x86 05/05/2000 03:22:32p  9.0.0.4105    561,209  msonsext.dll        x86 08/30/2000 04:25:26p  9.0.0.4430  1,089,536  msqry32.exe         x86 09/06/2000 12:49:16p  9.0.0.4309  3,076,141  ocp.dll             x86 12/07/2000 08:33:16p  3.0.1.2       777,728  photoed.exe         x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about workarounds for this issue, click the article number below to view the article in the Microsoft Knowledge Base:

237381 GRAPH2000: Characters Are Lost or Changed to All Caps When You Type Them

Additional query words: msgraph upper lower case uppercase lowercase excel word powerpoint access publisher frontpage

Keywords: kbbug kbfix kbqfe kbhotfixserver KB291285

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