Microsoft KB Archive/927062

= When you select multiple user objects in the Active Directory Users and Computers snap-in on a Windows Server 2003-based computer, the Properties dialog box is not displayed =

Article ID: 927062

Article Last Modified on 12/28/2006

-

APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

-



SYMPTOMS
When you select multiple user objects in the Active Directory Users and Computers snap-in and then try to view the properties on a Microsoft Windows Server 2003-based computer, the Properties dialog box is not displayed. You do not receive an error message, and no event is logged.

This problem occurs if the following conditions are true:
 * The Windows Server 2003-based computer is part of a domain.
 * On the computer, you extended the Active Directory Users and Computers snap-in by creating a snap-in extension.
 * You did not register the snap-in extension component on the computer.



CAUSE
This problem occurs if you do not register the component that implements the snap-in extension.



RESOLUTION
To resolve this problem, use the Regsvr32.exe tool to register the snap-in extension component. To do this, follow these steps:
 * 1) Click Start, click Run, type cmd, and then click OK.
 * 2) At the command prompt, type regsvr32 %windir%\system32\, and then press ENTER.

Note %windir% represents the path of the Windows system folder. Typically, C:\Windows is the path of the Windows system folder. represents the name of the snap-in extension component. Typically, the snap-in extension component is copied to the %windir%\System32 folder. You must specify the correct path of this component.
 * 1) Type exit, and then press ENTER to close the Command Prompt window.



STATUS
This behavior is by design.



MORE INFORMATION
A snap-in extension can be used to provide access to extended fields in the Active Directory directory service schema.

For more information about how to extend the Active Directory Users and Computers snap-in, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa814681.aspx

Keywords: kbtshoot KB927062

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.