Microsoft KB Archive/281036

= OL2002: A Meaningless Message Name Appears in the Print Queue =

Article ID: 281036

Article Last Modified on 2/23/2004

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q281036





SYMPTOMS
If you print a Hypertext Markup Language (HTML) formatted message from Outlook on a computer that uses Internet Explorer 5.5, meaningless information appears in the print queue instead of the message name.



CAUSE
This behavior occurs because Internet Explorer's print engine controls the printing behavior of Outlook HTML messages. Microsoft Internet Explorer 5.0 uses the document title for the print queue, but Internet Explorer 5.5 uses the Uniform Resource Locator (URL) of the document being printed. In the case of an Outlook HTML message, the URL is not useful information in a print queue.

Keywords: kbprb KB281036

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