Microsoft KB Archive/928086

= You return to the Zune Account Summary page after you cancel the Add New Credit Card wizard =

Article ID: 928086

Article Last Modified on 9/20/2007

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APPLIES TO


 * Zune software
 * Zune Live

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SYMPTOMS
After you cancel the Add New Credit Card wizard, you return to the Zune Account Summary page. This behavior can occur when you try to take one of the following actions and then cancel the Add Credit Card wizard:
 * Add a new credit card
 * Update a subscription
 * Purchase Microsoft Points



CAUSE
This behavior occurs when you cancel the Add New Credit Card wizard.



THINGS TO TRY

 * 1) Start the Add New Credit Card wizard again when you have all the information that you need to complete the process.

Keywords: kbzunesoftware kbzunelive kbzunebilling kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB928086

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