Microsoft KB Archive/176872

= Streets 98 Err Msg: Unable to Register File Abico11.dll... =

Article ID: 176872

Article Last Modified on 1/24/2005

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APPLIES TO


 * Microsoft Expedia Streets 98

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This article was previously published under Q176872



SYMPTOMS
When you attempt to install Microsoft Expedia Streets 98, you may receive an error message similar to the following:

Microsoft Expedia Streets 98

Unable to register file Abico11.dll. Please reinstall.

If you attempt to reinstall Expedia Streets 98, the same error message is displayed.



CAUSE
You may be running background terminate-and-stay-resident (TSR) programs or other programs that are interfering with the installation.



RESOLUTION
To resolve this issue, quit all unnecessary programs that are running before you attempt to reinstall Expedia Streets. To do so, use the following steps:

  Restart the computer at a command prompt. To do so, follow the steps in the appropriate section below:

Microsoft Windows 95
Restart your computer. When you see the "Starting Windows 95" message, press the F8 key, and then choose Command Prompt Only from the Startup menu.

Microsoft Windows 98
Restart your computer, press and hold down the CTRL key after your computer completes the Power On Self Test (POST), and then choose Command Prompt Only from the Startup menu.  Start Windows by typing win and holding down the SHIFT key for the duration of Windows startup. This prevents any programs from being loaded automatically when Windows starts. Press CTRL+ALT+DELETE to open the Close Program dialog box. Quit all programs except Explorer and Systray (which are parts of Windows). To quit a program, click the program, and then click End Task. Repeat steps 3-4 until all unnecessary programs are no longer running. Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program.</li></ol>

After you complete these steps, you should be able to reinstall Expedia Streets without any further problems.

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MORE INFORMATION
TSR programs, such as anti-virus and uninstallation programs, can often interfere with the successful installation of a program.

Additional query words: auto map automap auto-map mmtitles abicoll.dll multi multi-media media mm

Keywords: kberrmsg kbhowto kbsetup kbfaq KB176872

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