Microsoft KB Archive/826726

= Server Runs Slowly or Stops Responding, and Event ID 2019 Is Logged in the System Event Log =

PSS ID Number: 826726

Article Last Modified on 9/3/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
Your Windows 2000-based server may start to run very slowly, and it may eventually stop responding (hang). When this issue occurs, the following event is logged in the system event log:

Event ID: 2019

Description:

The server was unable to allocate from the system nonpaged pool because the Pool was empty.



CAUSE
This issue may occur if you have an Intel network adapter installed in your Windows 2000-based server, and you do not have the latest Windows 2000 driver for the adapter installed. In this scenario, a memory leak may be occurring in the driver for the Intel network adapter.



RESOLUTION
To resolve this issue, install the latest Windows 2000 driver for your Intel network adapter.

To download the latest Windows 2000 driver for your Intel network adapter, visit the following Intel Web site:

http://www.intel.com



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB826726

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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