Microsoft KB Archive/114034

= Works: Printing Color Charts with HP DeskJet Driver Version 4.0 =

Article ID: 114034

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Works 2.0 Standard Edition
 * Microsoft Works 2.0a
 * Microsoft Works 3.0 Standard Edition
 * Microsoft Works 3.0 Multimedia Edition
 * Microsoft Works 3.0a
 * Microsoft Works 3.0b

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This article was previously published under Q114034



SYMPTOMS
When you print a color chart from the Spreadsheet module in Works to a Hewlett-Packard (HP) DeskJet 500C, 550C, or 560C printer using the HP DeskJet version 4.0 or 6.1 printer driver, the chart will be limited to the following colors:

Red, Cyan, Black, Gray (prints as black), and White

NOTE: These colors are shown on the Print Preview screen and listed when Patterns & Colors is chosen from the Format menu, and if Display As Printed is chosen from the Options menu.



RESOLUTION
This problem has been corrected with the HP DeskJet version 4.1 printer driver. To obtain this driver, contact HP.



MORE INFORMATION
If you are using version 4.0 of the HP DeskJet printer driver, use either of the following workarounds to print charts from Works with the correct colors.

Workaround 1
Copy and paste the chart into a Word Processor document as a picture or bitmap as follows:
 * 1) While viewing the chart, choose Copy from the Edit menu.
 * 2) Open a Word Processor document.
 * 3) Place the cursor where you want the chart to be placed.
 * 4) From the Edit menu, choose Paste Special.
 * 5) In the Paste Special dialog box, select Picture or Bitmap and choose the Paste button.
 * 6) Print the chart from the Word Processor document.

Workaround 2
Use version 3.1 of the HP DeskJet printer driver. This driver prints charts from the Works Spreadsheet module correctly with multiple colors. With this version you must configure the 560C printer as a 550C printer.

This is a problem with the HP DeskJet printer driver version 4.0.

The Hewlett-Packard products included here are manufactured by Hewlett- Packard, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 2.00 2.0a 2.0 3.00 3.0a 3.0 prnt dj dj550c hpdj graph graphics charting dj560c

Keywords: kbprint kbprb kb3rdparty KB114034

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