Microsoft KB Archive/245194

= DHCP and WINS Do Not Start When Running Command Software Antivirus 4.54 =

Article ID: 245194

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q245194



SYMPTOMS
When you use Command AntiVirus version 4.54 by Command Software Systems, Inc. on a server running Microsoft Windows NT Server 4.0, the Windows Internet Naming Service (WINS) and Dynamic Host Configuration Protocol (DHCP) services may not start. Event Viewer may record events 1014, 1004, 1008, 1018, 4318, and 7023.



CAUSE
This behavior can occur if you include .mdb files in a virus scan. Because of the length of time the scan requires, WINS and DHCP do not correctly initialize in Windows.



RESOLUTION
To work around this behavior, Command Software Systems recommends that you remove .mdb files from the Command AntiVirus 'Files to Include' list, and then restart the server. For information about how to modify the Command AntiVirus 'Files to Include' list, please consult the program's documentation or manufacturer.

NOTE: Microsoft has not tested this workaround recommended by Command Software Systems, Inc. and therefore does not guarantee its results.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: service

Keywords: kb3rdparty kbnetwork kbprb KB245194

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