Microsoft KB Archive/265934

= Works 2000: Ruler Selection Is Not Available on View Menu =

Article ID: 265934

Article Last Modified on 6/11/2002

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APPLIES TO


 * Microsoft Works 2000 Standard Edition

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This article was previously published under Q265934



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you click View on the standard toolbar in a Microsoft Works 2000 Word Processor document, the Ruler command may be unavailable (dimmed). Or, if the Ruler command is selected (has a check mark next to it), you may be unable to clear the command; if the Ruler command is not selected, you may be unable to select it.



CAUSE
This behavior can occur if you quit Works Word Processor from the Print Preview window.



RESOLUTION
To work around this behavior, delete the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Works\5.0\WordProcessor\UIState

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To delete this key, follow these steps:  Click Start and then click Run. Type regedit.exe in the Open box, and then click OK. Browse to select the following key in the registry:

HKEY_CURRENT_USER\Software\Microsoft\Works\5.0\WordProcessor\UIState

 On the Edit menu, click Delete, and then when the Are you sure... message appears, click Yes.



STATUS
This problem was corrected in Microsoft Works 6.

Additional query words: works2k w_works

Keywords: kbbug kbenv kbpending kbui KB265934

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