Microsoft KB Archive/192526

= XFOR: Macintosh Mail Source Extractor Makes Corrupt PSTs =

Article ID: 192526

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q192526





SYMPTOMS
When you try to migrate from the Microsoft Mail Macintosh client to Exchange using the Macintosh Mail Source Extractor and then using the Migration Wizard to generate the PSTs (personal folder files), you may see that some of the PSTs are corrupt. When you click on the Inbox in an Outlook client, the Inbox hangs Outlook at 100 percent CPU.



CAUSE
The Macintosh Mail Source Extractor did not convert CRs to CR/LF pairs, resulting in an invalid message.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next Microsoft Exchange Server version 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:   Component: Microsoft Source Extractor

File Name                   Version Microsoft Source Extractor  24C



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0.

Keywords: kbbug kbfix kbqfe KB192526

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