Microsoft KB Archive/311800

= &quot;NOTEPAD.EXE Has Encountered a Problem and Needs to Close&quot; Error Message Appears When You Try to Quit Notepad =

Article ID: 311800

Article Last Modified on 7/8/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q311800



SYMPTOMS
When you try to use Notepad to open a large text file, Notepad may seem to stop responding (hang). If you try to close Notepad, the following error message may appear:

NOTEPAD.EXE has encountered a problem and needs to close. We are sorry for the inconvenience.

The following error signature information appears in the error report: App Name     App Version      Module Name      Module Version      Offset -- NOTEPAD.EXE  5.1.2600.0       Kernel32.dll     5.1.2600.0          00017df0



CAUSE
This behavior can occur if you quit Notepad while Notepad is trying to load a large file, for example, a file whose size is close to or equal to the amount of available RAM.



WORKAROUND
To work around this behavior, use WordPad to open large files.

Keywords: kbprb kbprod2web KB311800

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