Microsoft KB Archive/184809

= Limited Choices on the Routing Tab in Fax Server Properties =

Article ID: 184809

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0

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This article was previously published under Q184809



SYMPTOMS
When you try to select a profile name on the Routing tab in Fax Server Properties, only  and Administrator are available. Note that you may not have a  listing on the Routing tab.



CAUSE
The Microsoft Fax Service starts with the administrator account. Only mail profiles created with the administrator account will be available in the Fax Server Control Panel utility.



RESOLUTION
To resolve this issue, add another profile name. To do so, use the following steps:
 * 1) Click Start, point to Settings, click Control Panel, and double-click Mail.
 * 2) Click Show Profiles, click Add, click Microsoft Exchange Server, and click Next.
 * 3) Name the profile, and click Next.
 * 4) Type the Microsoft Exchange Server and Mailbox names, click Next, and follow the instructions on the screen to finish the Microsoft Exchange Setup wizard.
 * 5) Click Close.
 * 6) In Control Panel, double-click Fax Server, and click the Receive tab.
 * 7) Click Send To Local Inbox to select it, and click the appropriate Profile Name.
 * 8) Click OK.
 * 9) Quit and restart the Microsoft Fax Service service.

Keywords: kbui kbprb KB184809

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