Microsoft KB Archive/326354

= OL2002: You Receive an Error Message If You Click the 'Send' Button When You Are Using the Scancal.exe Utility =

PSS ID Number: 326354

Article Last Modified on 7/22/2002

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The information in this article applies to:


 * Microsoft Outlook 2002

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This article was previously published under Q326354



For a Microsoft Outlook 2000 version of this article, see 326341.



SYMPTOMS
If you click the Scan button when you are using the Scancal.exe utility in Outlook 2002, you receive the following error message:

FDOW SCAN: Unexpected Error: 429 ActiveX component can't create object.



CAUSE
This behavior occurs because Collaboration Data Object (CDO) has not been installed on the computer that is running the Scancal.exe utility.



RESOLUTION
To resolve this behavior, follow these steps to verify that CDO is installed on the computer that is running the Scancal.exe utility.

NOTE: By default, CDO is not installed when you install Outlook 2002. You must install CDO from the original media.
 * 1) In Control Panel, click Add/Remove Programs.
 * 2) Click Microsoft Office XP.
 * 3) In the Setup dialog box, click Add or Remove Features, and then click Next.
 * 4) Click to expand Microsoft Outlook for Windows.
 * 5) Click the down arrow that is next to Collaboration Data Object, and then click Run from My Computer.
 * 6) Click Update.

Additional query words: OL2K OL2002 OL2000 Scancal OLXP

Keywords: kberrmsg kbprb KB326354

Technology: kbOutlook2002 kbOutlook2002Search kbOutlookSearch kbZNotKeyword3

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