Microsoft KB Archive/268555

= Mute button does not function when you use streaming media clip =

Article ID: 268555

Article Last Modified on 8/23/2006

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APPLIES TO


 * Microsoft Windows Media Player 9 for Mac OS X

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This article was previously published under Q268555



SYMPTOMS
After you start a streaming media clip and you try to mute its sound volume, you can still hear sound from Windows Media Player for Macintosh. If you quit and restart Windows Media Player, the Mute button does not function properly.



RESOLUTION
To resolve this behavior, click the Mute button twice.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Technical support for Windows Media Player 6.3 for Macintosh is not provided by Microsoft Product Support Services. You can receive peer support, find answers, and share information at the Windows Media Player for Macintosh newsgroup located at:

http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

Keywords: kbenv kbprb KB268555

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