Microsoft KB Archive/189178

-

The information in this article applies to:


 * Microsoft Outlook 98

-

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Outlook Configuration, Environment and Setup. Use the instructions in the "Ordering an Articles by E-mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

"http://support.microsoft.com/support/default.asp"

Ordering an Article by E-mail
To have an article from the list sent to you in e-mail, send a message to mshelp@microsoft.com, and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com

SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

"[MAILTO:mshelp@microsoft.com mshelp@microsoft.com]"

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

 Dial the toll-free FastTips number: (800) 936-4100 When prompted, select the appropriate number for the product you are using (for example, for Microsoft Word, select 2). When prompted, select the version of the product that you are using. From the "FastTips Main Menu," select 1 to place a FastTips catalog order. At the "to order items from your catalog" prompt, select 1.  When prompted with the "at the tone, enter the item ID number followed by the pound key" message, enter the Article ID number from the following list and press # (use the numbers following "Q," but do not include "Q"). "NOTE: You can order up to five items at a time." When prompted, select the fax option and enter your three-digit area code and seven-digit fax number. When you're finished ordering, hang up.</li></ol>

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE Q188509 OL98 OL98: (CW) Error Message Attempting to Display Address List

Q188506 OL98: (IMO) Addresses Missing After Upgrade

Q188417 OL98: Canon Creative 3 Affects Dial-Up Networking Settings

Q188323 OL98: (IMO) Fax Number Verification Displays for Every Fax

Q188089 OL98: (CW) Addresses in Eudora Nicknames Import Incorrectly

Q188023 OL98: (IMO) Cannot Set Contacts Subfolder as Default

Q188022 OL98: Viewing Forwarded Mail with Envelope Icons

Q188002 OL98: PropertyChange Event Does Not Run for Some Fields

Q187972 OL98: (IMO) Word Mail Messages Sent as Plain Text

Q187959 OL98: (CW) How to Simulate a Distribution List Without a PAB

Q187887 OL98: (IMO) How to Use a Secondary E-mail Address for a Contact

Q187749 OL98: Differences Between Editors in Outlook 97 and Outlook 98

Q187678 OL98: Invalid Response Error Received When Retrieving Mail

Q187556 OL98: Autosignature Missing from New Mail Message

Q187296 OL98: How to Programmatically Filter by Category

Q187264 OL98: Insertion Point Disappears Using Word as E-mail Editor

Q186677 OL98: (IMO) Distribution Lists Lost During Upgrade to Outlook

Q186671 OL98: (CW) Taskbar Envelope Does Not Disappear After Viewing Fax

Q186232 OL98: (CW) CC:Mail Does Not Preserve HTML Format

Q186229 OL98: How Do I Make Outlook My Default MailTo Handler?

Q186021 OL98: (CW) HTML Attributes Not Retained When Sending to MSN

Q185997 OL98: (IMO) TNEF Information Not Retained Sending HTML E-mail

Q185938 OL98: (CW) Unexpected Line Breaks with Reply Ticking Enabled

Q185909 OL98: Attachment Appears at Bottom of E-mail Message

Q185894 OL98: Attachments Not Visible to Some Recipients When Using TNEF

Q185779 OL98: (CW) Exchange Server Limits Cause Task Requests to Fail

Q185742 OL98: Attachment Icon Does Not Show in the Preview Pane

Q185683 OL98: How to Send a Web Page by E-mail

Q185664 OL98: AutoSignature Not Added when Replying to a Message

Q185656 OL98: (IMO) Address Resolves as SMTP Instead of Friendly Name

Q185394 OL98: ErrMsg: "An Unknown Error Has Occurred" Sending Mail

Q185313 OL98: (IMO) E-mail Does Not Leave the Outbox

Q185310 OL98: (IMO) How to Recover the Send Receive Dialog Box

Q185307 OL98: (CW) Email Does Not Leave the Outbox

Q184786 OL98: SetColumns Returns Incorrect Value for Boolean Field

Q184639 OL98: Using Outlook to Access a Hotmail Account

Q184546 OL98: Mark My Comments Doesn't Work with Plain Text or WordMail

Q184471 OL98: "Reply Using a Specific Template" Rule Sends Only Once

Q184287 OL98: (IMO) "Please select a cover page..." Error When Faxing

Q184194 OL98: (CW) Blank Boxes Display Beside Numbers in Reply Message

Q184123 OL98: Attachments Are Not Compressed by Outlook

Q183973 OL98: (IMO) Err Msg: Automatic Printing of the File Has Failed

Q183927 OL98: (CW) How to Revert to Inbox Assistant from Rules Wizard

Q183897 OL98: Restrict Method Doesn't Work with GetSharedDefaulder

Q183781 OL98: Signature Not Added to Non E-mail Items When Forwarding

Q183708 OL98: (IMO) Fax Messages Sent Using Wrong Account

Q183668 OL98: (CW) HTML Formatting Not Retained on Exchange 5.5

Q183397 OL98: AutoSignature Uses Format of Received Message

Q183326 OL98: Reply Ticking Does Not Work Using HTML or WordMail Format

Q183301 OL98: (CW) Err Msg Copying or Moving Remote Mail Message Header

Q183024 OL98: Incorrect Message Class with Recurring Appointments

Q182908 OL98: Ampersand Unsupported in Mailto URL in HTML Mail

Q182741 OL98: Sending HTML Word Document Displays Garbage Text

Q182655 OL98: File Attachments Will Not Open When Using Wordmail

Q182614 OL98: Programming Examples for Referencing Items and Folders

Q182609 OL98:(IMO) Fax Not in Inbox If Outlook Exited During Transmission

Q182572 OL98: How to Troubleshoot Mail Stuck in the Outbox

Q182453 OL98: How to Use Variables with Find and Restrict Filters

Q182452 OL98: Preview Pane Does Not Generate Read Receipts

Q182398 OL98: How to Import Existing Rules into the Rules Wizard

Q182387 OL98: Working with Keywords Fields from VBScript

Q182364 OL98: Programmatically Accessing Office Form Documents

Q182251 OL98: How to Filter Junk and Adult Content E-mail

Q182175 OL98: Preview Pane Won't Display Contents of Secure Messages

Q182004 OL98: E-mail from Macintosh User Garbled

Q181823 OL98: (CW) Using One-Off Addressing with cc:Mail

Q181749 OL98: (CW) How to Copy the Personal Address Book to Another Computer

Q181692 OL98: Error Message That Sent Items Remain in Outbox

Q181591 OL98: Read-only Status Displayed in Message Title Bar

Q181586 OL98: Outlook Rules Wizard Troubleshooting

Q181580 OL98: No Notification Given for Arriving E-mail Messages

Q181428 OL98: (CW) Unable to Open Forwarded Message with Security

Q181402 OL98: Preventing Reply All To Large Aliases

Q181387 OL98: Same Picture Displays if Message has Two With Same Name

Q181222 OL98: (CW) How to Type a Fax Number on the To Line of a Mail Msg

Q181216 OL98: Bound Control Does Not Support Click Event

Q181210 OL98: Outlook Express Unintentionally Intercepts Mail

Q181202 OL98: How to Automate Outlook from Another Program

Q181190 OL98: How to Retrieve All Recurring Appointments with Code

Q181189 OL98: How to Use the Restrict Method

Q181077 OL98: Creating a From Rule for an Internet Mail Address

Q181056 OL98: Reply Starts Another Mail Client Rather Than Outlook

Q181016 OL98: (CW) Msg: No Recipients Have Reported Reading This Message

Q181006 OL98: Unable to Route E-mail Message

Q181005 OL98: Overview of the Rules Wizard Add-in

Q180991 OL98: MPREXE Causes Invalid Page Fault When Checking for Mail

Q180983 OL98: (CW) Err Msg: "Cannot Perform the Requested Operation" When Right-Clicking Send Options

Q180982 OL98: Undeliverable Mail Message When Sending Internet Mail

Q180899 OL98: How to Simulate a Form "Create" Event in VBScript

Q180896 OL98: Send To Command Starts Wrong E-mail Program

Q180857 OL98: Supported Outlook Form Control Events

Q180803 OL98: (CW) Unreliable Receipts Using Internet E-mail

Q180765 OL98: VBScript Example Returns the Current User Name

Q180764 OL98: Creating Sequentially-Numbered Items in a Folder

Q180669 OL98: How to Look Up a Contact from an E-mail Address

Q180582 OL98: How to Disable Annotation Marks in Replies and Forwards

Q180473 OL98: How to Delete an Entire Message Thread

Q180445 OL98: Setting Delayed Delivery Options

Q180444 OL98: Internet Mail Issue with Whole Earth Networks ISP

Q180156 OL98: Receiving Voice Mail in the Outlook Inbox

Q180144 OL98: (IMO) Embedded Objects Lost when Sending Internet E-mail

Q180085 OL98: Flagged Messages May Not Retain the Flag Information

Q180038 OL98: Attachment in E-mail Message Has No Icon

Q180033 OL98: (CW) Tracking the Delivery and Reading of E-mail Messages

Q179997 OL98: (CW) How to Clear the AutoNameCheck List

Q179955 OL98: (CW) Removing the "(E-mail)" From E-mail Display Names

Q179896 OL98: User-Defined Field Shows How E-mail Is Addressed

Q179809 OL98: Send Button Missing on Attached Unsent Mail

Q179762 OL98: Line Breaks Lost Sending HTML Mail to QuickMail Express

Q179669 OL98: (CW) ISP Session Broken When Sending Mail with Attachments

Q179641 OL98: Saving Contact Attached to E-mail Message Fails

Q179512 OL98: Spelling Checker Does Not Ignore Original Message Text

Q179505 OL98: (IMO) How Do I Share Information Between Outlook and OE

Q179499 OL98: Reply Characters (Ticks) Not Available With Task

Q179482 OL98: "Read-Only" Not Removed from Titlebar in Saved Item

Q179436 OL98: Using AutoSignatures in Outlook

Q179387 OL98: (CW) How to Sort and Print Tracking Information

Q179360 OL98: How to Specify RTF for Specific E-mail Addresses

Q178227 OL98: Message from Internet Contains No Header Information

Q177817 OL98: File List for Full Install of Internet Only Part 3

Q177816 OL98: File List for Full Install of Internet Only Part 2

Q177815 OL98: File List for Full Install of Internet Only Part 1

Q177814 OL98: File List for Full Install of Corporate/Workgroup Part 3

Q177813 OL98: File List for Full Install of Corporate/Workgroup Part 2

Q177812 OL98: File List for Full Install of Corporate/Workgroup Part 1