Microsoft KB Archive/121348

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Err Msg: Cardware Requires 386 Enhanced Mode

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Q121348

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows for Workgroups versions 3.1, 3.11

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SYMPTOMS
When you try to run Windows in standard mode or when you run Windows or Windows for Workgroups Setup, you receive one of the following messages:

Cardware requires 386 enhanced mode.

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Setup error Cardware requires 386 enhanced mode.

CAUSE
Cardware is a memory-resident device driver that requires a protected-mode interface. When Windows initializes real mode during Setup, Cardware interrupts with an error message and discontinues Setup.

WORKAROUND
To work around this problem, use the uninstall utility located on the Cardware installation disks. Run the uninstall utility once, run Windows Setup, then reinstall Cardware. (This is the preferred method.) As an alternative, you can edit the CONFIG.SYS file to remove the reference to Cardware and then restart your system. Windows Setup will then run without generating the aforementioned errors. After you install Windows, you must reinstall the Cardware utility to update the appropriate files.

MORE INFORMATION
Cardware is manufactured by Award Software International, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 3.11 protect mode enh win /s err msg 3rdparty

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Issue type :

Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbWin310 kbWin311 kbWFW310 kbWFW311