Microsoft KB Archive/170734

= WD97: Cut or Copy Object in Label Causes IPF =

Article ID: 170734

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q170734



SYMPTOMS
When you cut or copy some objects inserted into a page of labels created by clicking New Document on the Label tab, the following error message may appear:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

When you click Details, the following error message is shown:

Winword caused an invalid page fault in module WINWORD.EXE at 0137:.

NOTE: The Label tab can be accessed by clicking Envelopes And Labels on the Tools menu.



CAUSE
The object was inserted as Float Over Text by one of the following methods.

Method 1

 * 1) On the Insert menu, click Object.
 * 2) Click the Create New tab.
 * 3) Click an object (for example: Microsoft Map), and then click OK.

Method 2

 * 1) On the Insert menu, point to Picture and then click Clip Art.
 * 2) Click to select the graphic you want, and then click Insert.



WORKAROUND
To prevent the error from occurring, use any of the following methods to change the object from a floating object to an inline object.

Method 1: Object Already in the Document

 * 1) Click the object to select it, and then click Picture on the Format menu.
 * 2) Click the Position Tab, and then click to clear the Float Over Text check box.

NOTE: When clip art is inserted from the Microsoft Clip Gallery, the clip art is always inserted as a floating object. Method 1 should be used to turn off the Float Over Text option before you copy or cut an image inserted from Microsoft Clip Gallery.

Method 2: Insert Picture as Inline

 * 1) On the Insert Menu, point to Picture, and then click From File.
 * 2) Look In should point to the Clipart directory or the directory where your clip art has been stored.
 * 3) If necessary, double-click Popular or a different folder.
 * 4) Click to select the image you want to insert.
 * 5) Click to clear the Float Over Text check box, and then click Insert.

Method 3: Insert Object as Inline

 * 1) On the Insert Menu, click Object.
 * 2) Click to clear the Float Over Text check box, scroll through the list of objects, and then click to select the object you want to insert.
 * 3) Click OK.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

