Microsoft KB Archive/188647

= XADM: Folder Assistant Rule to Forward Messages May Fail =

Article ID: 188647

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q188647





SYMPTOMS
When you are setting up a rule in the Folder Assistant to forward messages to a mailbox and are using Insert Message as an Attachment as the method, you may notice that posts to that public folder are not forwarded and the rule has been disabled.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

Component: Information Store

  File Name   Version --  Store.exe   5.5.2442.0



WORKAROUND
To work around this problem, use one of the other two methods under Folder Assistant to forward messages:


 * Standard
 * Leave Message Intact


 * 1) Under Folder properties, click Folder Assistant.
 * 2) Select the edit rule that has been disabled (a red X).
 * 3) Under Edit Rule, select the forward method to be either Standard or Leave Message Intact.
 * 4) Click OK to apply the rule.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: freedocs freedoc posting inbox assistant

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB188647

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