Microsoft KB Archive/193305

= PI: Invalid Page Fault when Opening Fpx File from Kodak Camera =

Article ID: 193305

Article Last Modified on 12/28/2004

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APPLIES TO


 * Microsoft Picture It! 2.0 Standard Edition
 * Microsoft Picture It! 99 Standard Edition
 * Microsoft Picture It! Express 2000
 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Express 2002
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Greetings 2002 Standard Edition

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This article was previously published under Q193305



SYMPTOMS
When you open a FlashPix (.fpx) file in Microsoft Picture It! you may receive one of the following errors.

PICTURE caused an invalid page fault in PISERVER.DLL

-or-

PICTURE caused an invalid page fault in module KERNEL32.DLL

This error is sometimes followed by another error.

PICTURE caused an invalid page fault in MFC42.DLL



CAUSE
These errors can occur when opening .fpx files created by a Kodak DC260 camera if the files were transferred from the camera's flash memory card using a flash-to-PCMCIA adapter card.

The Kodak DC220 is very similar to the DC260 and may exhibit the same problem.



RESOLUTION
Take the .fpx images off the camera using Microsoft Picture It! or the Kodak Picture Easy software that came with the camera.

To acquire the images using Microsoft Picture It! do the following.


 * 1) Install the Kodak DC220/DC260 camera software on your computer.
 * 2) Run Picture It!, click Get Picture, and then Digital Camera.
 * 3) Select the Kodak DC220/DC260 camera from the list.
 * 4) Follow the steps in the task pane. The Kodak Digital Access TWAIN Acquire Software appears.
 * 5) Click Camera Contents to see the images stored on the camera.
 * 6) Select the images you want to download and click Transfer.

To work around this issue, you can save the camera images as .jpg files. To do this, visit the following Kodak Web site:

http://www.kodak.com/global/en/service/digCam/dc260/ownerManual/05prop3.shtml



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
Upgrading to Kodak DC220/DC260 firmware 1.0.4 does not fix this problem.

Additional query words: DC 220 260 digital

Keywords: kberrmsg kbprb KB193305

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