Microsoft KB Archive/308309

= Using the Get Response Time Utility GETRT.exe =

Article ID: 308309

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1
 * Microsoft SNA Server 4.0 Service Pack 2
 * Microsoft SNA Server 4.0 Service Pack 3
 * Microsoft SNA Server 4.0 Service Pack 4
 * Microsoft Host Integration Server 2000 Standard Edition

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This article was previously published under Q308309



SUMMARY
This article describes the Get Response Time utility (GETRT.exe).



MORE INFORMATION
NOTE: In order to use this GETRT.exe, you also need CONVRTR.exe. Both utilities are included on the Host Integration Server 2000 Resource Kit CD-ROM.

If you are experiencing slow response times with an application that is using Advanced Program-to-Program Communications (APPC), Common Programming Interface for Communications (CPI-C), or COM Transaction Integrator (COMTI), the GETRT.exe utility can help you isolate the transaction program (TP) in question and determine whether the slowdown is occurring on the SNA Server/Host Integration Server (HIS) 2000 server or the mainframe.

The GETRT.exe is a command-line tool that extracts LU6.2 SNA DLC [Systems Network Architecture data link control] messages that flow between the SNA Server/HIS 2000 server and mainframe. It will not identify delays that occur in communication between the SNA client and SNA Server/HIS 2000 Server server.

Before GETRT.exe can be used, you must first convert the SNA Server/HIS 2000 DLC message trace (NODEMSGx.atf) from an .atf file to text (.txt) format.

How to Convert a Trace
 Copy the CONVRTR.exe file to the location of your SNA Server/HIS 2000 trace file location ( \trace folder). Open a command prompt and go to this trace folder. Run the following command:

CONVRTR NODEMSGx.ATF

NOTE: The x in NODEMSGx indicates the number associated with the trace (for example, NODEMSG1.atf, NODEMSG2.atf).

You will then have a file named NODEMSGx.trc.

View the Converted File Using GETRT.exe
 Copy the GETRT.exe file to the location of your SNA Server/HIS 2000 trace file location ( \trace folder). Open a command prompt and go to this trace folder. Run the following command to view the data:

GETRT NODEMSGx.TRC

Optionally, if you want to pipe the data out to a text file, run the following:

GETRT NODEMSGx.TRC > file name.txt

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When you view the converted GETRT data you can focus on the &quot;Time&quot; and &quot;TP Name&quot; fields. If you notice any times that show a high number of seconds, you can then determine the TP in question.

Although it is beyond the scope of this article, you can also determine whether the SNA Server/HIS 2000 server computer or the mainframe is responsible for the slow response. To do so, you can compare the converted GETRT file to the node message trace file (NODEMSGx.aft). Once you have identified the TP in question, you can review this TP's &quot;data flow&quot; by tracking on the Destination Address Field (DAF) and Originating Address Field (OAF) from the NODEMSGx.ATF trace. This type of SNA Server/HIS 2000 Server trace reading, however, normally requires assistance from Microsoft Product Support Services SNA Server/HIS 2000 specialists.

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