Microsoft KB Archive/330194

= Unnecessary Kerberos Packages Sent from the Client =

Article ID: 330194

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q330194





SYMPTOMS
A client may send a domain controller two unnecessary Kerberos “Ticket-Granting Server” requests. This behavior occurs when, under certain situations, the response from a domain controller to a “Ticket-Granting Server” request from a client may indicate an error, such as the following ( the error can only be seen from the network trace):

Server account not found

The client may then send two more “Ticket-Granting Server” requests, and the domain controller then generates two more responses. Those two extra requests are not necessary.



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date       Time   Version        Size     File name --  01-Nov-02  11:49  5.0.2195.6109  124,688  Adsldp.dll 01-Nov-02 11:49  5.0.2195.5781  131,344  Adsldpc.dll 01-Nov-02 11:49  5.0.2195.6109   62,736  Adsmsext.dll 01-Nov-02 11:49  5.0.2195.6052  358,160  Advapi32.dll 01-Nov-02 11:49  5.0.2195.6094   49,936  Browser.dll 01-Nov-02 11:49  5.0.2195.6012  135,952  Dnsapi.dll 01-Nov-02 11:49  5.0.2195.6076   96,016  Dnsrslvr.dll 01-Nov-02 11:49  5.0.2195.5722   45,328  Eventlog.dll 01-Nov-02 11:49  5.0.2195.6059  146,704  Kdcsvc.dll 01-Nov-02 10:52  5.0.2195.6112  204,048  Kerberos.dll 21-Aug-02 08:27  5.0.2195.6023   71,248  Ksecdd.sys 01-Nov-02 11:45  5.0.2195.6112  507,152  Lsasrv.dll 01-Nov-02 11:45  5.0.2195.6112   33,552  Lsass.exe 27-Aug-02 14:53  5.0.2195.6034  108,816  Msv1_0.dll 01-Nov-02 11:49  5.0.2195.5979  307,472  Netapi32.dll 01-Nov-02 11:49  5.0.2195.6075  360,720  Netlogon.dll 01-Nov-02 11:49  5.0.2195.6100  920,848  Ntdsa.dll 01-Nov-02 11:49  5.0.2195.6100  389,392  Samsrv.dll 01-Nov-02 11:49  5.0.2195.6100  130,320  Scecli.dll 01-Nov-02 11:49  5.0.2195.6100  303,376  Scesrv.dll 01-Nov-02 11:49  5.0.2195.5859   48,912  W32time.dll 04-Jun-02 13:32  5.0.2195.5859   57,104  W32tm.exe 01-Nov-02 11:49  5.0.2195.6100  126,224  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
Apply this hotfix only on the client computers that exhibit the behavior that is described in the &quot;Symptoms&quot; section of this article.For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbhotfixserver kbqfe kbwin2ksp4fix kbbug kbfix kbwin2000presp4fix KB330194

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