Microsoft KB Archive/941133

= The Properties dialog box of a DFS share takes several minutes to appear on a Windows XP-based client computer =

Article ID: 941133

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Windows XP Professional

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SYMPTOMS
Consider the following scenario. On a Windows XP-based client computer, you have installed the update that is described in Microsoft Knowledge Base article 903234. You open the Properties dialog box of a Distributed File System (DFS) share in Windows Explorer. The Properties dialog box takes several minutes to appear.



CAUSE
This issue occurs because of an error in the Twext.dll file. A recursive loop is generated because of excessive network calls.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To install this hotfix, you must have Windows XP Service Pack 2 (SP2) installed on the computer.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

Registry information
To use this hotfix, you do not have to make any changes to the registry.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP with SP2, x86-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

