Microsoft KB Archive/141014

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Emergency Recovery Utility Does Not Back Up Files

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Q141014

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you use the Emergency Recovery Utility (ERU) that is included on the Windows 95 CD-ROM to back up your configuration files, the utility may not work correctly. It may stop without any warning or error message.

CAUSE
This behavior can occur if one or more of the default configuration files is missing.

RESOLUTION
Verify that all the default configuration files exist on the hard disk.

MORE INFORMATION
The ERU does not function properly if any of the following files are missing:

  Autoexec.bat Command.com Config.sys Io.sys Msdos.sys Protocol.ini System.dat System.ini User.dat Win.ini For additional information about the ERU, please see the following article in the Microsoft Knowledge Base:

"Q139437 Windows 95 Emergency Recovery Utility" Keywords : win95

Issue type :

Technology : kbWin95search kbWin95