Microsoft KB Archive/185660

= Internet Explorer 4.01 Setup Hangs with AntiVirus 4.0 Installed =

Article ID: 185660

Article Last Modified on 12/17/2003

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q185660



SYMPTOMS
While you are installing Internet Explorer on a Microsoft Windows 95-based computer that has Norton AntiVirus 4.0 installed, the computer may stop responding (hang).



RESOLUTION
To resolve this problem, upgrade to Internet Explorer 4.01 Service Pack 1 or later. For information about obtaining a later version of Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/ie



STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 4.01.



MORE INFORMATION
The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: nav

Keywords: kbsetup kbprb kb3rdparty KB185660

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