Microsoft KB Archive/160627

Automap: Problems Printing to the HP LaserJet 5P

PSS ID Number: Q160627 Article last modified on 05-28-1997

5.0

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Automap Streets Plus for Windows, version 5.0 == Microsoft Automap Trip Planner for Windows, version 5.0 == 

= SYMPTOMS =

When you print multiple copies of a map to a Hewlett-Packard (HP) LaserJet 5P printer, some copies may not print completely.

= WORKAROUNDS =

To work around this issue, use one of the following methods:

Method 1
Disable print spooling. To disable print spooling, do the following:


 * 1) Click the Start button, point to Settings, and then click Printers.
 * 2) With your right mouse button, click the HP LaserJet 5P printer, then click Properties.
 * 3) Click the Details tab, then click the Spool Options button.
 * 4) Select the Print Directly To The Printer option.
 * 5) Click Apply, then click OK.

Method 2
Use the Windows 95 HP LaserJet 4 printer driver. To install the printer driver, do the following:


 * 1) Click the Start button, point to Settings, and then click Printers.
 * 2) Double-click the Add Printer icon.
 * 3) The Add Printer Wizard starts. Follow the on-screen instructions to install the HP LaserJet 4 printer.

For more information about installing printer drivers, please see your Windows printed documentation or online Help.

The third-party product discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

Additional query words: auto auto-map automap reference kbmm multimedia multi-media multi media map 5.00 ====================================================================== Keywords : kb3rdparty kbprint Version : 5.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.