Microsoft KB Archive/938545

= FIX: You cannot access plugged-in remote access devices after you restart a Windows CE device =

Article ID: 938545

Article Last Modified on 7/20/2007

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APPLIES TO


 * Microsoft Windows CE 5.0

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SYMPTOMS
In Microsoft Windows CE 5.0, you cannot access plugged-in remote access devices after you restart a Windows CE device.

Consider the following examples:
 * When you use the RasEnumDevices function to enumerate the remote access devices, the RasEnumDevices remote access API returns a value of 0 (zero).
 * When you use Microsoft ActiveSync over a remote access connection between the Windows CE device and other devices, the communication may fail.



Software update information
A supported software update is now available from Microsoft as Windows CE 5.0 Platform Builder Monthly Update (May 2007). You can confirm this by scrolling to the &quot;File information&quot; section of this article. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is:

Product version-yymmdd-kbnnnnnn-processor type

For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This update is supported only if all previous updates for this product have also been installed.

Restart requirement
After you install this software update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu. You do not have to restart the computer after you install this software update.

Update replacement information
This update does not replace any other updates.

File information
The English version of this software update includes the file attributes or later file attributes that are listed in the following table:

The English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how to locate core operating system fixes for Microsoft Windows CE Platform Builder products, click the following article number to view the article in the Microsoft Knowledge Base:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

For more information about the RasEnumDevices function, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms897096.aspx

For more information about the ActivateDeviceEx function, visit the following MSDN Web site:

http://msdn2.microsoft.com/en-us/library/ms896107.aspx

Keywords: kbfix kbpubtypekc kbqfe kbhotfixserver KB938545

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