Microsoft KB Archive/255875

= Works Error Message: ...This Application Cannot Display the End User License Agreement (EULA) =

Article ID: 255875

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Works 7.0
 * Microsoft Works Suite 2003
 * Microsoft Works Suite 2001
 * Microsoft Works 6.0
 * Microsoft Works Suite 2000
 * Microsoft Works 2000 Standard Edition
 * Microsoft Works Suite 2002

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This article was previously published under Q255875



SYMPTOMS
The first time you start one of the programs listed at the beginning of this article, you may receive an error message similar to the following:

This application cannot display the end user license agreement (EULA).



CAUSE
This behavior can occur in Works 7 and Works 2003 if one or more of the following files is absent or damaged:

NOTE: These files are located in either of the following folders:

 :\Common\MSShared\WkShared\Retail

-or-

 :\Common\MSShared\WkShared


 * Eula.txt
 * St03eula.txt
 * St03warr.htm
 * Wks7eula.txt
 * Wks7warr.htm
 * Eularegn.dll
 * Wkernlng.dll

This behavior can occur in Works 2000 and Works 2001 if one or more of the following files is absent or damaged:
 * Eula.txt
 * Eulareg.dll
 * Wks5eula.txt
 * Wks6eula.txt
 * Wks6warr.htm
 * St02eula.txt
 * St02warr.htm



RESOLUTION
To resolve this issue, copy the absent or damaged files from the installation CD-ROM to the Works Shared folder on your hard disk:

Works 7.0 and Works Suite 2003
 Insert the appropriate CD-ROM for your version of Microsoft Works into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically. Click Start, and then click Run. In the Open box, type the appropriate line for your version of Works, and then click OK:

Works 7.0:



Works Suite 2003:



where  is the drive letter of your CD-ROM drive. Click to select the Eularegn.dll file, and then press and hold down the CTRL key as you click to select the Wkernlng.dll file. On the Edit menu, click Copy. Click Start, and then click Run.</li> In the Open box, type the following line (including the quotation marks), and then click OK

" :\Program Files\Common Files\Microsoft Shared\Works Shared"

where  is the drive letter of the hard disk on which Microsoft Windows is installed.</li> On the Edit menu, click Paste.

If you are prompted to overwrite the files, click Yes.</li> Close the Works Shared window, and then close any other windows that exist.</li> In the Open box, type the appropriate line for your version of Works, and then click OK.

Works 7.0 CD-ROM:



Works Suite 2003 Disc 1 CD-ROM:



where cd-rom is the drive letter of your CD-ROM drive.</li> Click to select the st03eula.txt file, and then press and hold down the CTRL key as you click to select the Wks7eula.txt, st03warr.htm, and the wks7warr.htm files.</li> Click Edit, and then copy.</li> Repeat steps 5-8, and copy the files into the following folder:



</li></ol>

Works 6, Works Suite 2000, and Works Suite 2001
<ol> Insert the appropriate CD-ROM for your version of Microsoft Works into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the program from starting automatically.</li> Click Start, and then click Run.</li> In the Open box, type the appropriate line for your version of Works, and then click OK

Works 2000 Standard CD-ROM and Works 6 CD-ROM:



Works Suite 2000 Disc 2 CD-ROM and Works Suite 2001 Disc 1 CD-ROM:



where  is the drive letter of your CD-ROM drive.</li> Click to select the Eulareg.dll file, and then press and hold down the CTRL key as you click to select the Wks5eula.txt file.</li> On the Edit menu, click Copy.</li> Click Start, and then click Run.</li> In the Open box, type the following line (including the quotation marks), and then click OK

" :\Program Files\Common Files\Microsoft Shared\Works Shared"

where  is the drive letter of the hard disk on which Microsoft Windows is installed.</li> On the Edit menu, click Paste.

If you are prompted to overwrite the files, click Yes.</li> Close the Works Shared window.</li> <li>In the WKShared window, right-click the Eula.txt file, and then click Copy.</li> <li>Click Start, and then click Run.</li> <li>In the Open box, type the following line (including the quotation marks) for your Works version, and then click OK:

Works Suite 2000

" :\Program Files\Microsoft Works Suite 2000\Setup"

where is the drive letter of the hard disk on which Microsoft Works is installed.

-or-

Works Suite 2001

" :\Program Files\Microsoft Works Suite 2001\Setup"

where is the drive letter of the hard disk on which Microsoft Works is installed.</li> <li>On the Edit menu, click Paste.

If you are prompted to overwrite the file, click Yes.</li> <li>Close all open windows.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
If this does not resolve the issue, click the article number below to view the article in the Microsoft Knowledge Base:

317904 Money/ Street/ Works 2002: 'EULA Error' Error Message When You Start Program

Additional query words: w_works works2k w2001 setup register

Keywords: kberrmsg kbprb kbsetup KB255875

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