Microsoft KB Archive/300324

= Performance Messages Are Lost If the Network Between the DCAM and the Database Is Down =

Article ID: 300324

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q300324



SYMPTOMS
If the Database Access Server/Consolidator/Agent Manager (DCAM) and the database components are installed on separate computers, messages that are generated by performance-processing rules are lost if the network connection between the Consolidator and the database is not available.



CAUSE
This behavior occurs because the agent pushes local performance data directly into the insertion queue on the Consolidator computer. If the connection to the database is not available, one of the two insertion buffers is locked for insertion; the other insertion buffer may fill up quickly. If this occurs, all performance-data processing stops until the database comes back online.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: alert alerts

Keywords: kbenv kbprb KB300324

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