Microsoft KB Archive/317814

= Ddraw.dll May Cause an Error Message =

Article ID: 317814

Article Last Modified on 7/18/2007

-

APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q317814



SYMPTOMS
You may receive the following error message:

Iexplore.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information is listed:

App name      App version   Module name   Module version   Offset --- Iexplore.exe  6.0.2600.0    Ddraw.dll     Various          Various



CAUSE
You may receive this error message if you are running a version of DirectX that is earlier than version 8.1.



RESOLUTION
To resolve this issue, install DirectX 8.1 or later from either of the following Microsoft Web sites:

http://www.microsoft.com/windows/directx/default.mspx

http://www.microsoft.com/downloads/Search.aspx?



STATUS
This problem was corrected in DirectX 8.1.



MORE INFORMATION
For more information about DirectX, visit the following Microsoft Web site:

http://microsoft.com/directx

Keywords: kbprb kbprod2web KB317814

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.