Microsoft KB Archive/816784

= Xbox: You receive the error message &quot;Your Xbox requires service&quot; in multiple languages while using your Xbox console =

Article ID: 816784

Article Last Modified on 5/12/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft Xbox

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SYMPTOMS
While using your Xbox console you may receive the following Universal Error Message (UEM):

Your Xbox requires service. Please call Xbox Customer Support.



CAUSE
You receive UEMs when a hardware or a firmware error occurs.



THINGS TO TRY
Restart the Xbox console. If the error persists, the console may require service by Microsoft. See the More Information section for Xbox Customer Service contact information.



MORE INFORMATION
If above steps do not resolve the behavior, contact Xbox Customer Service. A Support Professional will be able to provide additional assistance or determine if the console requires a repair.

For Xbox Customer Service contact information, visit the following Web site: http://www.xbox.com/support/contact/

Additional query words: Hardware error message repair UEM

Keywords: kberrmsg kbtshoot kbxboxconsole kbpubtypekc kbxboxamericasportal kbxboxpacrimportal kbxboxeuropeportal kbxboxext KB816784

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