Microsoft KB Archive/292508

= OL2002: Unable to Create a Shortcut from an Outlook Folder to Your Windows 2000 Desktop =

Article ID: 292508

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q292508



This article discusses a Beta test product that is not yet announced or released publicly by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.





SYMPTOMS
When you attempt to create a shortcut to an Outlook folder on your Microsoft Windows 2000 Desktop, you may receive the following question:

Do you want to add an active desktop item to your desktop?

When you click Yes, you receive the following message:

Internet Explorer doesn't support synchronizing this type of URL.

When you click OK, the shortcut is not created.



WORKAROUND
To create an Outlook folder shortcut on your desktop:
 * 1) Start Outlook.
 * 2) Resize the Outlook window so that you can see your desktop in the background. To do this, either click the Maximize button in the Outlook window, or place your cursor on each corner of the Outlook window, left-click, and then expand the window in or out.
 * 3) In the Folder List pane or on the Outlook Shortcut Bar, right-click the Outlook folder for which you want to create a shortcut, and then drag the folder to your desktop.

If you do not see the Folder List pane, click Folder List on the View menu.
 * 1) When you receive a dialog box with the following options, click Copy Here:
 * 2) * Copy Here
 * 3) * Move Here
 * 4) * Create Active Desktop shortcut here



MORE INFORMATION
Keywords: kbprb KB292508

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