Microsoft KB Archive/811545

= Site Deployment May Stop After Timeout Error =

Article ID: 811545

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002

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SYMPTOMS
When you use Site Deployment, a timeout error may occur before the utility completes execution, and the following appears in the event viewer application log: MCMS Site Deployment - Error occurred. System.Data.SqlClient.SqlError: Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.

No data corruption occurs. This problem is infrequent and may only apply to servers that are running both Microsoft Content Management Server (MCMS) and SQL Server at the same time.



CAUSE
This behavior occurs because of time synchronization issues between Microsoft SQL Server and MCMS.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The P1 version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name -  10-Dec-2002  21:52  4.0.1381.4     65,600  Cmsupdate.exe 06-Feb-2003 01:00  5.0.1587.0  2,055,168  Nrsitedeployserver.dll 06-Feb-2003 01:42                  1,677  Update.inf

Note Because of file dependencies, this update requires Microsoft Content Management Server 2001 Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbfix kbbug KB811545

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