Microsoft KB Archive/257570

= Visio2000: "Unable to Locate Msvcp60.Dll" Error Occurs When You Start Visio 2000 for the First Time =

Article ID: 257570

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q257570



SYMPTOMS
When you start Visio 2000 for the first time, you may receive the following error message:

Unable to locate Msvcp60.dll



CAUSE
When you install Visio 2000, some system files need to be updated. If other programs (such as virus protection programs) are running, some system files may not be properly updated, and unexpected errors may occur. The program that controls the system update, Mssup.exe, does not display error messages if any errors occur.



RESOLUTION
To resolve the problem, reinstall the SPCore.msi file.

To reinstall the SPCore.msi file:
 * 1) Make sure no programs are running on your computer, including virus protection programs.
 * 2) Open the Install\bin\sp\SPCore folder on the Visio 2000 CD.
 * 3) Right-click the SPCore.msi file, and then click Uninstall to uninstall the program from your computer.
 * 4) When the program is successfully uninstalled, right-click the file, and then click Install to reinstall the program to your computer.

