Microsoft KB Archive/280333

= PPT2000: Last Character in Some Text Boxes Is Not Shown Correctly =

PSS ID Number: 280333

Article Last Modified on 4/22/2003

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The information in this article applies to:


 * Microsoft PowerPoint 2000

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This article was previously published under Q280333



SYMPTOMS
In Microsoft PowerPoint 2000, when you open a presentation created in Microsoft PowerPoint 4 or Microsoft PowerPoint for Windows 95, version 7.0, the last character in some text boxes is not shown correctly.



CAUSE
When PowerPoint starts, it does not have complete font information; therefore, PowerPoint uses some default values for font and text measurements until font inventory occurs.

The text disappears because PowerPoint formats the text before font inventory occurs, but displays the text after font inventory occurs. That is, PowerPoint uses the new, proper values to draw the text, but attempts to fit the text into a space that it calculates with the old, default values.

This problem is known to occur with Asian text.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix should have the following file attributes or later:  Date       Time        Version   Size        File name           Platform -- 12/15/2000 8:14:08p    None      1,259,008   Powerpnt.msp        x86 12/15/2000 8:33:37p    None      2,456,576   Powerpnt_admin.msp  x86 05/04/2000 4:53:52p    None          3,059   Readme.txt          x86 After the hotfix is installed, the following files will have the listed attributes or later:  Date       Time        Version     Size         File name       Platform -- 12/14/2000 3:25:42a    9.0.0.4813  4,251,700    Powerpnt.exe    x86 06/30/2000 2:59:44p    None            4,096    Pptsec.mst      x86 05/16/2000 1:10:30p    None          476,672    Ppttools.ppa    x86



WORKAROUND
To refresh the text appearance, edit the text after you open the presentation. Note, however that the problem reoccurs if you close and reopen the presentation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Additional query words: powerpoint2000 powerpoint2k ppt2000 ppt2k pp2000 pp2k textbox font missing

Keywords: kbbug kbfix KB280333

Technology: kbPowerPt2000 kbPowerPt2000Search kbPowerPtSearch kbZNotKeyword2

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