Microsoft KB Archive/924221

= Outlook &quot;can't provide form scripting support&quot; =

Article ID: 924221

Article Last Modified on 10/25/2007

-

APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

-



Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION IN RESPONSE TO EMERGING OR UNIQUE TOPICS, AND MAY BE UPDATED AS NEW INFORMATION BECOMES AVAILABLE.



SYMPTOMS
when we click on a new meeting request in terminal server session it comes up and tell us &quot;Microsoft Office Outlook can't provide form scripting support. This feature is not currently install. Would you like to install it now?&quot;

We click on yes and install the option from Office CD, when we close outlook and open it next time it will give the same prompt again.



RESOLUTION

 * There is a KB http://support.microsoft.com/?id=302003 which gives us 2 workarounds.
 * This KB will not help if they have installed using Citrix Installation Wizard.
 * Delete the following registry Key

HKEY_CLASSES_ROOT\Installer\Features\9040210900063D11C8EF00054038389C &quot;OutlookVBScript&quot;
 * Backup up the reg key before deleting the same.



DISCLAIMER
MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY OF THE INFORMATION CONTAINED IN THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE FOR ANY PURPOSE. THE DOCUMENTS AND RELATED GRAPHICS PUBLISHED ON THIS WEBSITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. MICROSOFT AND/OR ITS RESPECTIVE SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE PRODUCT(S) AND/OR THE PROGRAM(S) DESCRIBED HEREIN AT ANY TIME.

For more information on the terms of use, click on the link below:

http://support.microsoft.com/tou/

Additional query words: &quot;can't provide form scripting support&quot; Citrix

Keywords: kbprb kbtshoot kbrapidpub KB924221

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.