Microsoft KB Archive/112302

= PC Win: Exporting Folders Err Msg: Not Enough Memory... =

Article ID: 112302

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.0
 * Microsoft Mail Client 3.2

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This article was previously published under Q112302



SYMPTOMS
In versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, the following error message may be displayed when you try to export folders:

STOP: There is not enough memory or system resources to complete this action. Try closing some windows and performing the action again.



CAUSE
This message can occur if there is a backslash (\) at the end of the directory path following the ExportMmfFile entry in the MSMAIL.INI file.

The following is an example of an incorrect entry:

[Microsoft Mail]

ExportMmfFile=C:\WINDOWS\



RESOLUTION
To correct this problem, use an ASCII text editor (such as NOTEPAD.EXE) to remove the backslash following the path name (in this example, WINDOWS). For example:

[Microsoft Mail]

ExportMmfFile=C:\WINDOWS

Adding any valid characters following the backslash will also result in the low-memory error:

[Microsoft Mail]

ExportMmfFile=C:\WINDOWS\MYFILE.MMF



STATUS
Microsoft has confirmed this to be a problem in versions 3.0 and 3.2 of Microsoft Mail for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.00b 3.20 MMF File

Keywords: KB112302

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