Microsoft KB Archive/918008

= You experience errors in Sybari Enterprise Manager or in Microsoft Antigen Enterprise Manager, and event ID 0 messages are logged in the Application log =

Article ID: 918008

Article Last Modified on 5/31/2007

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APPLIES TO


 * Sybari Enterprise Manager 1.1

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SYMPTOMS
You may experience errors in Sybari Enterprise Manager or in Microsoft Antigen Enterprise Manager when you try to run distribution jobs or update jobs. Additionally, events that resemble the following events are logged in the Application log: Event Type: Error

Event Source: SEM

Event Category: None

Event ID: 0

Date:

Time:

User: N/A

Computer:

Description: From SybariSoftware.SEM.DeploymentNotificationHandler.DeploymentLogger

Invokation of RedistributionManagement.HandleNotificatioin failed.

Exception: System.ArgumentOutOfRangeException

Message: Ticks must be between DateTime.MinValue.Ticks and DateTime.MaxValue.Ticks.

Parameter name: ticks

Source: mscorlib

at

System.EnterpriseServices.IRemoteDispatch.RemoteDispatchNotAutoDone(String s)

at

System.EnterpriseServices.RemoteServicedComponentProxy.Invoke(IMessage reqMsg)

at

System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)

at

SybariSoftware.SEM.Services.RedistributionManagement.NotificationResultsHandler

(NotificationResults results)

at SybariSoftware.SEM.Services.RedistributionManagement.HandleNotification(Object results)

Event Type: Error

Event Source: SEM

Event Category: None

Event ID: 0

Date:

Time:

User: N/A

Computer:

Description: From SybariSoftware.SEM.Services.ServerManagement

ISEM Exception System.Runtime.InteropServices.COMException

(0x80070005): Access is denied. -- error creating the DeploymentAgent on server  using the  \SDEP_  account credentials.

at

SybariSoftware.SEM.ManagedWrapper.ManagedAgent.ThrowCOMException(String err, Int32 hr, String source)

at

SybariSoftware.SEM.ManagedWrapper.ManagedCDeploymentAgent..

ctor(String server, String user, String domain, String password)

at

SybariSoftware.SEM.ManagedWrapper.ManagedCDeploymentAgent.Create(String server, String user, String domain, String password)

at SybariSoftware.SEM.Services.ServerManagement.DeployAgent

(SEMDeploymentInfo deployment, InstallerConfiguration settings)

Exception: System.Runtime.InteropServices.COMException

Message: Access is denied. -- error creating the DeploymentAgent on server  using the  \SDEP_  account credentials

Source: Void.ctor(System.String, System.String, System.String, System.String)

at

SybariSoftware.SEM.ManagedWrapper.ManagedAgent.ThrowCOMException(String err, Int32 hr, String source)

at

SybariSoftware.SEM.ManagedWrapper.ManagedCDeploymentAgent.Create(String server, String user, String domain, String password)

at SybariSoftware.SEM.Services.ServerManagement.DeployAgent

(SEMDeploymentInfo deployment, InstallerConfiguration settings)

Note The events that are logged depend on the operation that you tried to perform in Sybari Enterprise Manager or in Microsoft Antigen Enterprise Manager.



CAUSE
This issue occurs if the Microsoft .NET Framework 2.0 is installed on the computer that is running Sybari Enterprise Manager or Microsoft Antigen Enterprise Manager.

Currently, Sybari Enterprise Manager and Microsoft Antigen Enterprise Manager contain code that is incompatible with the .NET Framework 2.0. This problem is known to occur with the following programs:
 * Sybari Enterprise Manager version 1.1.064
 * Microsoft Antigen Enterprise Manager version 9.0



WORKAROUND
To work around this issue, remove the .NET Framework 2.0 by using Add or Remove Programs in Control Panel.

Note After you remove the .NET Framework 2.0, you may have to remove and then reinstall the ASP.NET Windows component.

Additional query words: sem maem

Keywords: kbprb kbtshoot kbeventlog KB918008

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