Microsoft KB Archive/819843

= PRB: Microsoft TV Server Does Not Support PPV Programs That Are Priced Higher Than $327.67 =

Article ID: 819843

Article Last Modified on 6/30/2003

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APPLIES TO


 * Microsoft TV Interactive Program Guide 1.5
 * Microsoft TV Server 2.0 Service Pack 1

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SYMPTOMS
IPG server runs an Import/Export process to gather Tribune Media Services (TMS) data for Program Guide scheduling on the Microsoft TV Client. This process occurs as a SQL Job. When you are running the Import/Export job, the job may fail and you may receive the following error message:

RESULT: Export fails: Error generating files: Value was either too large or too small for an Int16. HandleThread Error (unknown file):0 EpgServer



CAUSE
This problem may occur if any Pay-Per-View (PPV) event in the updated data is priced higher than $327.67.



WORKAROUND
To avoid this problem, make sure that no PPV event in the updated data is priced higher than $327.67. If you are using a standard TMS feed, all PPV events are priced below $327.67.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Tribune Media Services is an electronic program guide (EPG) listing provider.

Additional query words: MSTV IPG Pricing PPV, KB819843

Keywords: kbprb KB819843

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