Microsoft KB Archive/305670

= Windows Explorer does not work in Windows 98 after you uninstall Windows Millennium Edition =

Article ID: 305670

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q305670



SYMPTOMS
When you attempt to start Windows Explorer in Microsoft Windows 98, you may receive an error message similar to the following:

A device attached to the system is not functioning, programs/moviemake/moviemk.exe missing export shell32.dll shgetfolder

This issue occurs when you right-click Start, and then click Explore.



CAUSE
This issue can occur when you uninstall Microsoft Windows Millennium Edition (Me). The uninstall process may damage the Windows Explorer shortcut (C:\Windows\Explorer.exe).



RESOLUTION
To resolve this issue, create a new shortcut for Windows Explorer. To do this, follow these steps:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type C:\Windows\Start Menu\Programs, and then click OK.
 * 3) Right-click Windows Explorer, and then click Delete on the shortcut menu.

When you receive the confirmation message, click Yes.
 * 1) Right-click a blank space in the Programs list of files, point to New, and then click Shortcut, on the shortcut menu.
 * 2) In the Create Shortcut dialog box, type C:\Windows\Explorer.exe, and then click Next.
 * 3) In the Select name for shortcut dialog box, type Explorer.exe, and then click Finish.

Additional query words: Win98, Winmil, KBerrmsg

Keywords: kberrmsg kbprb KB305670

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