Microsoft KB Archive/171011

= OL97: Messages Marked Private Not Visible in Secondary Mailboxes =

Article ID: 171011

Article Last Modified on 1/20/2007

-

APPLIES TO


 * Microsoft Outlook 97 Standard Edition

-



This article was previously published under Q171011



SYMPTOMS
E-mail messages that you mark with a sensitivity of Private are not visible in the Inbox of a secondary mailbox, although the unread message counter for the Inbox indicates that you have new, unread mail.



CAUSE
This behavior is by design.



MORE INFORMATION
To add a secondary mailbox to your current profile:
 * 1) Start Outlook using a profile containing the Microsoft Exchange Server service.
 * 2) On the Tools menu, click Services.
 * 3) Select Microsoft Exchange Server, and then click Properties.
 * 4) Click the Advanced tab, and then click Add.
 * 5) Type the mailbox name in the Add mailbox box, and then click OK. Repeat this step for each additional mailbox you want to add.
 * 6) Click OK twice to close the dialog boxes.



WORKAROUND
Choose one of the following methods.

Method 1
Do not mark any messages that you need to send to a shared mailbox with the Private sensitivity.

Method 2
Create a separate profile that uses only the second mailbox.

Additional query words: hidden primary

Keywords: kbbug KB171011

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.