Microsoft KB Archive/189088

= Wizard Was Unable to Read the Permission Information =

Article ID: 189088

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.0

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This article was previously published under Q189088



SYMPTOMS
The following messages are received in this order when creating a new user with the Add a New User wizard in Manage Console:

Unable to create shared folder for.

The Wizard successfully created a user account for  with the username.

The Wizard was unable to read the permission information on the shared folder.

The last error message is repeated with a different share name each time until all shares have been named. This is misleading as the only two shares at this point to be concerned about are "users" and "company".

Additionally, you may encounter the following error message:

The network name could not be found.



CAUSE
These error messages are given when the share and security properties on Company Shared Folders and Users Shared Folders directories has changed from that which was set up by default during installation.



MORE INFORMATION
The properties for the Company Shared Folders directory should be as follows:

  Share Name:            company Share Permissions:    Everyone Full Control Directory Permissions: Administrators    Full Control (All)(All)                          CREATOR OWNER      Full Control (All)(All) Domain Admins     Full Control (All)(All) Domain Users      Full Control (All)(All) Server Operators  Change (RWXD)(RWXD) SYSTEM            Full Control (All)(All)

The properties for the Users Shared Folders directory should be as follows:

  Share Name:            users Share Permissions:    Everyone Full Control Directory Permissions: Administrators    Full Control (All)(All)                          CREATOR OWNER      Full Control (All)(All) Domain Admins     Full Control (All)(All) Domain Users      Read(RX)(RX) Server Operators  Change (RWXD)(RWXD) SYSTEM            Full Control (All)(All)

If the share and/or directory properties for either or both of these directories needs to be set back to the default, you will need to restart the computer before the changes will take effect.

Additional query words: Smallbiz

Keywords: kbprb KB189088

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