Microsoft KB Archive/242228

= SBS: Faxing from Outlook Client Does Not Work If There Is No Text in the Message Body =

Article ID: 242228

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q242228



SYMPTOMS
When a Windows 95, Windows 98, or Windows NT Small Business Server client attempts to send a fax from within Microsoft Outlook, the fax may not be sent.



CAUSE
This behavior can occur if the fax has no text in the message body. If there is no text in the message body, the fax job is not rendered.

This issue may occur when you attempt to test faxing from Outlook by creating a fax with no text. This may make it appear that faxing from Outlook is not working.



RESOLUTION
To work around this issue, include some text in the message body (below the Subject line).

Additional query words: smallbiz

Keywords: kbprb KB242228

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