Microsoft KB Archive/288165

= 16-bit Programs that Call to GlobalAlloc for Large Memory Allocations Cause Programs to Hang =

Article ID: 288165

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q288165



SYMPTOMS
16-bit programs that use the GlobalAlloc API call for multiple large (1.5 to 8 megabyte) memory allocations in succession can cause programs to stop responding (hang).



CAUSE
This problem can occur when 16-bit DPMI memory management cross-references selectors during memory allocation.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The following file is available for download from the Microsoft Download Center:

Download Q288165_W2K_SP3_x86_en.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this fix should have the following file attributes or later:

  Date        Time    Version        Size     File name -  2/12/2001   03:41p  5.0.2195.3250  395024    Ntvdm.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: ntvdm Windows 2000 16-Bit kbAppCompatability kbAppCompatibility

Keywords: kbbug kbfix kbwin2000presp3fix kbgraphxlinkcritical kbappcompatibility kbqfe kbwin2000sp3fix kbenv kbhotfixserver KB288165

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