Microsoft KB Archive/273520

= ENT2001: How to Save Multiple File Attachments from a Single Message =

Article ID: 273520

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition
 * Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update)

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This article was previously published under Q273520



SYMPTOMS
After you click Save in a received message that contains multiple attachments, you are not prompted to save all of the attachments.



WORKAROUND
To work around this behavior, use one of the following two methods.

Method 1
To save all attachments without being prompted:
 * 1) Click the message that contains multiple attachments in the message list.
 * 2) Click Save All Attachments on the Message menu.
 * 3) In the Choose a Folder dialog box, locate and click the folder location in which you want to save the attachments, and then click Choose.

Method 2
To use a context-sensitive selection to save all or only selected attachments:
 * 1) In the attachment list of the message, hold down the CONTROL key, and then click the pointer in the list of attachments.
 * 2) Click Select All.
 * 3) Click Save. You are prompted to save each message.

NOTE: You can press COMMAND+SHIFT and click attachments that are not next to each other in the list if you do not want to select all of the attachments.

Additional query words: Apple Mac

Keywords: kbprb KB273520

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