Microsoft KB Archive/810850

= Error Messages: OE Rules Cannot Be Opened or OE Rules File Appears to Be Corrupted =

Article ID: 810850

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition
 * Microsoft Outlook Express 5.0 Macintosh Edition

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SYMPTOMS
When you try to open Entourage or Outlook Express, you may receive either of the following error messages:

OE Rules file could not be opened

OE Rules file appears to be corrupted



CAUSE
This issue may occur if the Rules file for your identity has been corrupted.



RESOLUTION
To resolve this issue, re-create the Rules file for your identity:  Drag the Rules file for your identity to the desktop.

The Rules file for your identity is stored in the following Identity folder:



 Start Entourage or Outlook Express. Re-create your Rules.

For more information about Rules, follow these steps:  On the Help menu, click Contents and Index, click Index, and then click R. Scroll down until you locate Rules, and then click the arrow to the left to view a list of topics under the general topic. Click About Rules.</ol>

If you cannot find the information that you want, ask the Office Assistant.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg KB810850

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