Microsoft KB Archive/108463

= Tandberg Drives Report Incomplete Firmware in Registry =

Article ID: 108463

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q108463



SYMPTOMS
You may find an incomplete firmware string in the Windows NT Registry Editor when viewing data under the following subkey when using a Tandberg tape drive:   HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi\SCSI Port x\    SCSI Bus x\Target ID x\ Logical Unit ID x\    Identifier  :  REG_SZ  :  TANDBERG TDC 4100  =05:?? The ?? should represent the firmware version of the tape device. However, your Tandberg drive may not report this value.



RESOLUTION
To correct this problem, you need to send the drive back to Tandberg for a firmware upgrade. It is important to specify that you want the SCSI 2 upgrade or the problem will persist.

Additional query words: prodnt tdc

Keywords: kbhardware KB108463

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