Microsoft KB Archive/138427

= OSB: Answering No Cancels All Custom Selections =

Article ID: 138427

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Office 95 Standard Edition
 * Microsoft Access 95 Standard Edition
 * Microsoft Excel 95 Standard Edition
 * Microsoft PowerPoint 95 Standard Edition
 * Microsoft Word 95 Standard Edition
 * Microsoft Office 97 Standard Edition
 * Microsoft Access 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft Word 97 Standard Edition

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This article was previously published under Q138427



SYMPTOMS
When you attempt to customize the Microsoft Office Shortcut Bar for Microsoft Office for Windows 95, version 7.0, or Microsoft Office 97 for Windows, you may receive the following message:

Are you sure you want to delete the buttons listed below? The programs, files and contents of any folders that are represented by the deleted button will be permanently lost.

If you click No, any other customize options chosen are lost.



WORKAROUND
To customize the view features or add buttons to the Office Shortcut Bar, complete those tasks first. If you want to delete any buttons, do not delete them when you make other adjustments. Perform these operations as a separate task.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

