Microsoft KB Archive/325953

= MacWDX: Fonts Appear on Tools Menu and on Fonts Menu =

Article ID: 325953

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Word X for Mac

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This article was previously published under Q325953



SYMPTOMS
The Tools menu unexpectedly contains a list of fonts, followed by the items that typically appear on the Tools menu. The same list of fonts appears on the Fonts menu.



RESOLUTION
To resolve this behavior, follow these steps.

NOTE: In the following steps,  is the name of the local user's Home folder.  Open the Hard Drive:Users: :Library:Preferences:Microsoft folder, and then drag the following files to the Trash:

 Office Font Cache (10) Word Settings (10)  Open the Hard Drive:Users: :Library:Preferences folder, and then drag the following file to the Trash:

 com.microsoft.Word.plist</ul> </li> Open the Hard Drive:Applications:Microsoft Office X:Templates folder, and then drag the following file to the Trash:

 Normal</li></ul> </li> If the behavior still occurs, drag the following folder to the desktop, and then rename it:

Hard Drive:Users: :Library:Preferences:Microsoft

</li> If the behavior still occurs, follow these steps: <ol style="list-style-type: lower-alpha;"> Remove Microsoft Office X for Mac.For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base:

312172 MacOFFX: How to Remove Office v. X from Your Computer

</li> Reinstall Office X, and then confirm that your Office programs are working.</li> Install Microsoft Office X for Mac Service Release 1 (SR-1).For additional information about how to do this, click the article number below to view the article in the Microsoft Knowledge Base:

323601 MACOFFX: How to Obtain and Install Microsoft Office v. X for Mac Service Release 1 (SR-1)

</li></ol> </li></ol>

Additional query words: MacWDX WDX macword mac

Keywords: kbprb KB325953

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