Microsoft KB Archive/276354

= Access Violation in the Metabase Causes Deadlock in WAM =

Article ID: 276354

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q276354



SYMPTOMS
Applications such as Microsoft FrontPage Server Extensions may deadlock because Web Application Manager (WAM) is waiting for the metabase.



CAUSE
The problem occurs because a first chance access violation (AV) occurs in the metadata handling code that causes a critical section to be orphaned, resulting in a deadlock on another thread.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date       Time    Version     Size     File name     Platform -  1/25/2001  7:18:17 4.2.757.1   71,232   Metadata.dll  x86 1/25/2001 7:17:28 4.2.757.1   131,856  Metadata.dll  alpha



STATUS
Microsoft has confirmed that this is a problem in Internet Information Server 4.0.

Additional query words: kbIISCom

Keywords: kbbug kbfix kbqfe kbwin2000sp3fix kbhotfixserver KB276354

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