Microsoft KB Archive/309444

= PRJ2000: When You Attempt to Register Microsoft Project, the Program Quits Unexpectedly =

Article ID: 309444

Article Last Modified on 1/31/2007

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APPLIES TO

 Microsoft Project 2000 Service Pack 1, when used with:  Microsoft Windows 2000 Standard Edition

 Microsoft Windows NT 4.0 

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This article was previously published under Q309444



SYMPTOMS
When you attempt to register your copy of Microsoft Project after you start Microsoft Project on a Microsoft Windows NT 4.0 or Microsoft Windows 2000-based computer, Microsoft Project unexpectedly quits after you click Finish in the Registration Wizard. When you start Microsoft Project again, the Registration Wizard reappears. As a result, you are unable to register your copy of Microsoft Project.



CAUSE
This behavior can occur if you install Microsoft Project on a Windows NT 4.0 or Windows 2000-based computer while you are logged on as Administrator or as a member of the Administrators group, and then you start and attempt to register Microsoft Project while you are logged on with a user account that does not have administrative permissions.



WORKAROUND
To work around this issue, log on to your computer as Administrator or as a member of the Administrators group, and then register Microsoft Project. To do this, follow these steps:
 * 1) Log off the computer as the current user.
 * 2) Log on to the computer as Administrator or as a member of the Administrators group.
 * 3) Start Microsoft Project.
 * 4) Follow the steps in the Registration Wizard to register Microsoft Project.

When Microsoft Project starts after registration is complete, quit the program.
 * 1) Log off as Administrator (or as a member of the Administrators group).

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