Microsoft KB Archive/232131

= Standby Mode Causes General Protection Fault in Attwave.drv =

Article ID: 232131

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 95

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This article was previously published under Q232131



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you place your computer in Standby mode, you may receive the following error message:

MSGSRV32 caused a general protection fault in module ATTWAVE.DRV at 0001:00000077.



CAUSE
This issue can occur if your AT&T Winmodem has resource conflicts.



RESOLUTION
To resolve this issue, modify the resources of the AT&T Winmodem so that it no longer conflicts with other devices.

For information about configuring devices and troubleshooting resource conflicts between modems and other hardware devices, see the following articles in the Microsoft Knowledge Base:

190554 Troubleshooting Modem Problems in Windows 98

133240 Troubleshooting Device Conflicts with Device Manager

Once the resource conflict is resolved, Standby mode does not work until you restart the computer.

Additional query words: HWMODEM attwave drv w98standby

Keywords: kbenv kbgpf kbhardware kbprb KB232131

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