Microsoft KB Archive/131999

= PC Adm: Restoring a Deleted Mail Account =

Article ID: 131999

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.2

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This article was previously published under Q131999



SUMMARY
It may be necessary to restore a user mail account that was accidentally deleted.

If the user was using Microsoft Mail for Windows, you can restore the old mail message file (MMF) from backup and import it to the new account.

If the user was using Microsoft Mail for PC Networks, MS-DOS workstation, you can use the steps below to access the old mail account:
 * 1) Restore from backup a copy of the postoffice prior to the deletion. Restore it to a location other than the existing postoffice location.
 * 2) Using MOVEUSER, login to the current postoffice and the restored copy of the postoffice.
 * 3) Drag and drop the user from the restored copy of the postoffice to the current postoffice.
 * 4) The user will then have access to old mail, and any private and shared folders that the user created. The user will not be readded to groups that he or she was a part of before deletion. Consequently, group folders created by the user will no longer be available.



MORE INFORMATION
This process simplifies the restore by not requiring archiving/unarchiving of folders. However, the user will now have a new hexid, and all PAB entries referencing this user will be invalid.

Additional query words: 3.20

Keywords: KB131999

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