Microsoft KB Archive/257689

= Error Message When You Use "Net" Command with Microsoft Exchange Connector for POP3 Mailboxes =

Article ID: 257689

Article Last Modified on 11/10/2000

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q257689



SYMPTOMS
After you stop and then restart the Microsoft Exchange Connector for POP3 Mailboxes by using the "net stop" and "net start" commands, you may receive the following error message in Event Viewer:

Application Log:

Event ID: 9003

Source: POP 3 Connector

Description: The service status could not set therefore the service state was not modified. The error is 0x00000d

System Log:

Event ID: 7016

Source: Service Control Manager

Description: The Microsoft Exchange Connector for POP3 Mailboxes service has reported an invalid current state 0.

However, when you run the combination of the "net start" and "net stop" commands, you may receive the following informational messages:
 * The Microsoft Exchange Connector for POP3 Mailboxes was started successfully.
 * The Microsoft Exchange Connector for POP3 Mailboxes was stopped successfully.



RESOLUTION
To work around this problem, you can use the Sc.exe utility from the Microsoft BackOffice Resource Kit to stop and start the Exchange services with a batch file. Note that this prevents the logging of the Event Viewer messages.

You can use the following lines in a batch file to stop and start the Microsoft Exchange Server services at a command prompt: ******************************************************* Stopmsx.bat:

REM  Stop POP3 Connector via service name sc stop mspop3connector

REM  (this could be done via either “net stop service” REM   or “SC stop service”) sc stop msexchangeimc sc stop msexchangemta sc stop msexchangeis sc stop msexchangeds sc stop msexchangesa



Startmsx.bat: REM batch file to restart all Exchange services

net start "Microsoft Exchange System Attendant" net start "Microsoft Exchange Directory" net start "Microsoft Exchange Information Store" net start "Microsoft Exchange Message Transfer Agent" net start "Microsoft Exchange Internet Mail Service" sc start mspop3connector





STATUS
Microsoft has confirmed that this is a problem in the Microsoft Exchange Connector for POP3 Mailboxes.



MORE INFORMATION
You can ignore the error message that is listed earlier in this article because the service actually starts correctly and downloads e-mail normally.

Additional query words: sbs sbs45 sbspop3 start

Keywords: kberrmsg kbprb kbpending KB257689

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