Microsoft KB Archive/262867

= PRB: Japanese Windows 98 SE Setup Error Message: Fault in MS-DOS Extender =

PSS ID Number: 262867

Article Last Modified on 7/6/2000

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The information in this article applies to:


 * Microsoft Windows 98, when used with:
 * Microsoft OEM Preinstall Kit (OPK) 98sp1

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This article was previously published under Q262867



SYMPTOMS
When you run the Microsoft Windows 98 SE Setup program from the Japanese Product CD-ROM, you may receive a fault in the Standard Mode DOS Extender. This problem usually occurs during the first phase of Windows 98 setup, when you are responding to Setup questions. The following hardware is required to see this problem:
 * An Intel Seattle-3 motherboard.
 * A M64 version of the Nvidia TNT2 AGP video card.
 * A Promise Ultra 66 IDE Controller card.
 * 512 megabytes (MB) of random access memory (RAM)

Other add-in cards do not seem to affect whether or not this fault will occur. An additional configuration uses the ATI Rage 128 AGP with or without additional cards. This tested configuration was supplied by DELL (Dimension XPS-T750).



RESOLUTION
You can work around this problem by starting up from a boot disk (Japanese) and running Emm386.exe without the &quot;noems&quot; switch. In addition, you can remove a DIMM, install the operating system, and then replace the DIMM. Also, if you have an English CD-ROM boot disk, the installation works correctly even if EMM386 is not present.



STATUS
This behavior is by design.



MORE INFORMATION
For additional information about this fault, click the article number below to view the article in the Microsoft Knowledge Base:

87239 Windows Err Msg: Fault in MS-DOS Extender

Keywords: kbprb KB262867

Technology: kbAudDeveloper kbOPKSearch kbWin98 kbWin98OPKSP1 kbWin98search

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