Microsoft KB Archive/218766

= Unable to Run Internet Explorer Quick Tour =

Article ID: 218766

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q218766



SYMPTOMS
When you try to run the Internet Explorer version 4.0 "Quick Tour" after you upgrade to Internet Explorer version 5.0 or later, you may receive a "Navigation Cancelled" error message.



CAUSE
This problem occurs because the Internet Explorer version 4.0 "Quick Tour" is not available after you install Internet Explorer version 5.

MORE INFORMATION
To reproduce this problem:


 * 1) Install Internet Explorer version 5 with the "Compatibility Mode" option selected.
 * 2) After Internet Explorer version 5 is installed, start Internet Explorer version 4.0. To do so, click Start, point to Programs, point to Internet Explorer, and then click Previous Internet Explorer Ver. 4
 * 3) On the Help menu, click About Internet Explorer, and then click Copyright Information.
 * 4) Click Next until you are viewing the last page, and then click Take a Quick Tour.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 5.0 5.00

Keywords: kberrmsg kbui kbprb KB218766

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