Microsoft KB Archive/195561

= OL2000: (CW) Outlook Prompts for Profile at Startup =

Article ID: 195561

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q195561



NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.



SYMPTOMS
Every time you start Microsoft Windows you receive a prompt for a mail profile, even if you turn off the feature in Outlook.



CAUSE
This can be caused when Symantec WinFax PRO version 8.0 loads at start up and is set to Select Profile At Start Up.



RESOLUTION
To prevent being prompted for profile at start up, set WinFax PRO to use a specific, default profile.

Set WinFax PRO to use Specific Profile

 * 1) In WinFax PRO 8.0, on the Setup menu, click Exchange.
 * 2) On the General tab, click to select Always Use This Profile.
 * 3) Click OK to close the window.

WinFax PRO is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 2000 OL2K

Keywords: kbprb KB195561

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