Microsoft KB Archive/152938

= XADM: Checking Knowledge Consistency Msg Freezes at 33 Percent =

Article ID: 152938

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q152938



SYMPTOMS
The Microsoft Exchange Server Administrator program may stop responding when you click the "Check Now" button in the Directory service dialog box. The Microsoft Exchange Server stops responding at the point when the Knowledge Consistency Checker "percent complete" message reaches 33 percent.



CAUSE
This is because of the path where Microsoft Exchange Server is installed. The path D:\Local\Exchsrvr can cause this to happen.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in the latest Microsoft Exchange 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbusage KB152938

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