Microsoft KB Archive/320288

= WD2002: Portuguese Grammar Checker Quits with a Long Hyphen String =

Article ID: 320288

Article Last Modified on 8/20/2002



This article was previously published under Q320288



SYMPTOMS
When you run the Portuguese grammar checker tool, the tool quits or stops responding when it comes across a string of hyphens. Then, you receive the following Office Watson error message:

Microsoft Word has encountered a problem and needs to close. We are sorry for the inconvenience.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The Portuguese-language version of this fix should have the following file attributes or later:   Date           Time  Version    Size       File name ---  19-APR-2002   19:21   n/a      135,680   MSGRPT.msp 19-APR-2002  19:31   n/a      163,840   MSGRPT_Admin.msp The version of this fix for the English version of Office with the Portuguese Language Pack (LPK) should have the following file attributes or later:   Date           Time  Version    Size       File name ---  24-MAY-2002   00:14   n/a      62,464    LPK.msp 24-MAY-2002  00:14   n/a     134,656    LPK_Admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time  Version    Size       File name --- 04-MAR-2002     11:28  3.1.0.9    757,760   msgrpt32.dll The version of this fix for the English version of Office with Proofing Tools (PTK) should have the following file attributes or later:   Date           Time  Version    Size       File name ---  23-MAY-2002   23:55      n/a     917,504  PTK.msp 23-MAY-2002  23:59      n/a   3,713,024  PTK_Admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date           Time  Version    Size       File name ---  27-MAR-2002    16:26  7.0.0.3    585,782   msgrpt32.dll 29-MAR-2002   15:16  n/a      4,403,174   msgr_nl.lex 04-MAR-2002   11:28  3.1.0.9    757,760   msgrnl32.dll 15-APR-2002   14:27  n/a      2,488,954   mssp3geP.lex



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).

Keywords: kberrmsg kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB320288

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