Microsoft KB Archive/934957

= You cannot select a network driver after you create a client boot disk by using Remote Recover =

Article ID: 934957

Article Last Modified on 7/20/2007

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APPLIES TO


 * Winternals Administrator's Pak 5.0
 * Winternals Administrator's Pak 4.2

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SYMPTOMS
Consider the following scenario. You create a client boot disk by using Remote Recover in Winternals Administrator's Pak. You select an Oemsetup.inf file from a Microsoft Windows NT 4.0 type folder or from a Microsoft Windows 2000 type folder. When you do this, a blank screen appears, and you are prompted to select a network device. However, in this scenario, you cannot select a network device.



CAUSE
This issue occurs because the network device drivers for Windows NT 4.0 and for Windows 2000 are incompatible with Remote Recover.



MORE INFORMATION
Remote Recover supports only DOS network drivers and NDIS2 network drivers. If you use any other type of driver, you cannot create the Remote Recover client boot disk successfully.

By default, the files of these drivers are in the DOS folder or in the NDIS2 folder on the driver disk. Additionally, the manufacturer of the network adapter may provide the files of these drivers.

Additional query words: Winternals KB#: 30057 network driver Remote Recover

Keywords: kbtshoot kbexpertiseinter KB934957

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