Microsoft KB Archive/310117

= Computer Powers Down When You Shut Down Windows =

Article ID: 310117

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q310117



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you use the Turn Off Computer command on the Start menu to shut down Windows, your computer may automatically power down after the &quot;Windows is shutting down&quot; message is displayed.



CAUSE
This behavior is by design.



RESOLUTION
To prevent the computer from shutting down automatically, disable the Advanced Power Management (APM) feature within Microsoft Windows XP by performing the following steps:
 * 1) Click Start, click Control Panel, and then double-click Power Options.
 * 2) Click on the APM tab.
 * 3) Uncheck the Enable Advanced Power Management Support box.



MORE INFORMATION
The Advanced Power Management (APM) feature is not enabled by default except with Microsoft Windows XP upgrade installations or new OEM systems. This behavior occurs only when the Enable Advanced Power Management (APM) support option is checked and if the computer BIOS is Plug and Play-compatible, which supports APM features.

Using Power Options in Control Panel, you can adjust any power management option that your computer's unique hardware configuration supports. Because these options may vary widely from computer to computer, the options described may differ from what you see. Power Options automatically detects what is available on your computer and shows you only the options that you can control.

Additional query words: hwsysapm shutdown

Keywords: kbenv kbfaq kbhardware kbprb kbui KB310117

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