Microsoft KB Archive/885111

= &quot;Incorrect User Login or Password...Please try again&quot; error message when you try to log on to Office Live Meeting =

Article ID: 885111

Article Last Modified on 10/15/2004

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APPLIES TO


 * Microsoft Office Live Meeting 2005

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SYMPTOMS
When you try to log on to Microsoft Office Live Meeting, you receive the following error message:

Incorrect User Login or Password...Please try again.



CAUSE
This issue may occur for any one of the following reasons:
 * You have forgotten your correct user logon or password.
 * You are typing an incorrect user logon or password.

Note The user logon and password are case-sensitive.



RESOLUTION
To resolve this issue, use one of the following procedures:  Use the Password Reset Form. To use the Password Reset Form, visit the following Microsoft Web site:

https://www199.placeware.com/passwordreset/resetform.aspx

 Contact your Office Live Meeting administrator.

If you do not know who your Office Live Meeting administrator is, contact Office Live Meeting Technical Support for more information.

For additional information about how to contact Office Live Meeting Technical Support, click the following article number to view the article in the Microsoft Knowledge Base:

883750 How to contact Office Live Meeting technical support





MORE INFORMATION
For security reasons, Office Live Meeting Technical Support cannot give you your organizer password, administrator password, or user logon over the telephone.

Additional query words: livemeeting

Keywords: kbtshoot kbprb KB885111

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