Microsoft KB Archive/944579

= Live Meeting 2007 does not work correctly when a user ID includes the forward slash character in the distinguished name =

Article ID: 944579

Article Last Modified on 11/26/2007

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APPLIES TO


 * Microsoft Office Live Meeting 2007

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SYMPTOMS
Microsoft Office Live Meeting 2007 does not work correctly when a user ID includes the forward slash (/) character in the distinguished name (DN).



CAUSE
This problem occurs because Microsoft Office Live Meeting Portal does not support the forward slash character in the Lightweight Directory Access Protocol (LDAP) query string.



RESOLUTION
This problem has been fixed in Microsoft Office Live Meeting Service Portal 8.0. To download Microsoft Office Live Meeting Service Portal 8.0, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=429bb528-fd1b-45b7-af2b-cbbf4a8e65ff

To view the Microsoft Office Live Meeting Service Portal 8.0 Release Notes, visit the following Microsoft Web site:

http://download.microsoft.com/download/5/8/7/587d20c4-3355-4d46-bae5-f0d0d5f19157/Live_Meeting_2007_Service_Portal_Release_Notes.htm

To view the Microsoft Office Live Meeting Service Portal Administrator's Guide, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=c0ce5e7c-67c2-453c-8b31-95ff6f3b2873



WORKAROUND
To work around this problem, edit the user ID in the Active Directory so that it does not contain the forward slash character.



MORE INFORMATION
The LDAP query string uses the following characters as delimiters:
 * Comma
 * Forward slash (/)
 * Colon
 * Equal sign (=)

However, the comma and the forward slash are enabled in Active Directory common name (CN) attributes.

The following is an example of a distinguished name that might occur:
 * CN=
 * CN=
 * DC=
 * DC=

The LDAP query string for this user object is as follows:

LDAP:

Therefore, the query fails in Live Meeting Portal.

Keywords: kbexpertisebeginner kbtshoot kbprb kbwinliveportal KB944579

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