Microsoft KB Archive/232571

= Err Msg: Add/Remove Programs Another Installation Is Already in Progress =

Article ID: 232571

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q232571



SYMPTOMS
When you try to use the Add/Remove Programs tool for Office 2000 on a computer running Windows 2000, you may receive the following error message:

Add/Remove Programs

Another Installation is already in progress. Complete that installation before proceeding with this install.



CAUSE
This issue can occur if you install Office 2000 on a computer running Windows 95/98, and then upgrade to use Windows 2000.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Close Add/Remove Programs and Control Panel.
 * 2) Restart Windows 2000.
 * 3) Click Start, point to Settings, click Control Panel, and then double-click Add/Remove Programs.
 * 4) Click Microsoft Office 2000, and then click Change or Remove.

NOTE: You may need to manually delete the Office 2000 icons from the Startup group and the Programs menu.



STATUS
Microsoft has confirmed that this is a problem in Windows 2000.

Keywords: kbenv kberrmsg kbprb kbsetup KB232571

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