Microsoft KB Archive/228690

= OFF2000: Extra Programs Listed in Removing Previous Versions Dialog Box =

Article ID: 228690

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q228690



SYMPTOMS
When you upgrade to Office 2000 and you are prompted to remove previous versions of Office programs, more programs may be listed in the Microsoft Office 2000: Removing Previous Versions dialog box than are actually installed on your computer.



CAUSE
The behavior occurs when you do the following:
 * Install Office 97 to run from CD-ROM.

-and-


 * Remove Office 97.

-and-


 * Install Office 97 on your hard disk without installing all of the Office 97 components.

-and-


 * Upgrade to Office 2000.



RESOLUTION
To resolve this issue, continue the installation of Office 2000. Only the programs that are installed on your computer will be removed.

NOTE: If you want to keep previous versions, you must choose a Custom installation. The Custom installation allows you to keep or remove previous versions depending on whether the Keep these programs check box is selected in the Microsoft Office 2000: Removing Previous Versions dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF2000

Keywords: kbbug kbpending KB228690

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