Microsoft KB Archive/241290

= Unable to Install Windows NT Server, Terminal Server Edition to Compaq 6000 Computer with 1/29/99 BIOS =

Article ID: 241290

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

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This article was previously published under Q241290



SYMPTOMS
When you try to install Windows NT Server version 4.0, Terminal Server Edition to your Compaq Proliant 6000-based computer, you may receive a STOP 0x0000000A error message in the Scsiport.sys file on a blue screen. Note that this may occur if you boot from a CD-ROM or from floppy disk.



CAUSE
This issue can occur if your Compaq Proliant 6000-based computer has a Basic Input/Output System (BIOS) version that is dated 1/29/99. This particular BIOS is not totally compatible with Windows NT Server version 4.0, Terminal Server Edition.



RESOLUTION
To resolve this issue, contact Compaq to obtain a BIOS version that is dated later than 1/29/99, and then install Windows NT Server version 4.0, Terminal Server Edition. For information about how to contact Compaq to obtain a BIOS update, please view the following Compaq Web site for BIOS updates:

http://www.compaq.com/support/servers/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: 0x0A

Keywords: kberrmsg kbhardware kbprb kbsetup KB241290

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