Microsoft KB Archive/920852

= The push installation of the Systems Management Server 2003 Advanced Client fails on Windows XP Service Pack 2-based client computer =

Article ID: 920852

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003, when used with:
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
When you try to push the Microsoft Systems Management Server (SMS) 2003 Advanced Client to a Microsoft Windows XP Service Pack 2 (SP2)-based client computer, the Advanced Client installation may fail. Error messages that resemble the following may be logged in the Ccm.log file:

ERROR: Unable to connect to remote registry for machine name &quot; &quot;, error 53. $$< >< > STATMSG: ID=3015 SEV=W LEV=M SOURCE=&quot;SMS Server&quot; COMP=&quot;SMS_CLIENT_CONFIG_MANAGER&quot; SYS=  SITE=  PID=1696 TID=1324 GMTDATE=   ISTR0=&quot; &quot; ISTR1=&quot;&quot; ISTR2=&quot;&quot; ISTR3=&quot;&quot; ISTR4=&quot;&quot; ISTR5=&quot;&quot; ISTR6=&quot;&quot; ISTR7=&quot;&quot; ISTR8=&quot;&quot; ISTR9=&quot;&quot; NUMATTRS=0 $$<  > Retry request id for &quot; &quot; set to &quot; &quot; $$<  > Stored request &quot; &quot;, machine name &quot; &quot;, in queue &quot;Retry&quot;. $$< > <======End request: &quot; &quot;, machine name: &quot; &quot;. $$< >

WNetAddConnection2 failed (LOGON32_LOGON_NEW_CREDENTIALS) using account \  (000004b3) $$<  >

WNetAddConnection2 failed (LOGON32_LOGON_INTERACTIVE) using account \  (000004b3) $$<  ><thread=764 (0x2FC)> Waiting for change in directory &quot;D:\SMS\inboxes\ccr.box&quot; for queue &quot;Incoming&quot;, (30 minute backup timeout). $$<SMS_CLIENT_CONFIG_MANAGER>< ><thread=2584 (0xA18)>

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CAUSE
The SMS_CLIENT_CONFIG_MANAGER (CCM) cannot connect to the client computer share &quot;Admin$&quot;. The client computer &quot;Admin$&quot; is not available because the Computer Browser service on the Windows XP SP2-based client computer is not started.

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RESOLUTION
To resolve this issue, enable File and Printer Sharing on the Windows XP SP2-based client computer. To do this, follow these steps:
 * 1) On the Windows XP SP2 client computer, click Start, click Run, type Firewall.cpl, and then click OK.
 * 2) In the Windows Firewall properties page, click the Exceptions tab.
 * 3) Click to select the File and Printer Sharing check box, and then click OK.
 * 4) On the site server, initiate the Advanced Client push to install the Advanced Client.

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MORE INFORMATION
For more information about ICF and the Computer Browser service in Windows XP SP2, click the following article number to view the article in the Microsoft Knowledge Base:

875362 The Computer Browser service does not start and event ID 7024 is logged when you restart your Windows XP Service Pack 2-based computer

Keywords: kbnetwork kbfirewall kbfileprintservices kbtshoot kberrmsg kbsmsclients kbprb KB920852

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