Microsoft KB Archive/68233

“PS 16” Error on LaserJet with HP PostScript Cartridge

PSS ID Number: Q68233 Article last modified on 11-02-1994

5.50

MS-DOS

= SUMMARY =

A Hewlett-Packard (HP) LaserJet printer with an HP PostScript cartridge will issue a “PS 16” error message if the Postscript print job is not ended properly.

The cartridge requires ^D (CTRL+D) to be sent by the printer driver at the end of the print job. If ^D is not sent, or is followed by additional characters, the printer will continue to process the job until the time-out limit has exceeded. The printer will then give the “PS 16” error.

The following are possible causes:

  A print spooler or network software is sending additional characters after the print job. Most network spoolers default to sending a form feed after every print job. This can usually be changed through the network spooler utilities.   There is a communications problem or noisy cable problem that is causing additional characters to be sent to the printer.   A spooler or network software is stripping control characters from the print job that causes ^D to be removed from the end of the print job.   The PSNET printer driver does not send a ^D at the end of the print job. The PSNET.PRD file can be modified with the MakePRD utility.   Use the MakePRD utility to convert PSNET.PRD to a text file. (For more information on the MAKEPRD utility, see Chapter 6 in the “Printer Information for Microsoft Word” version 5.50 manual.)   Load the converted text file into Word and search for the following line: byte:4 mod:2 “PSeMJ%%TrailerMJ”   Append ^D to the line so that it reads: byte:4 mod:2 “PSeMJ%%TrailerMJ^D”   Save the file and exit Word. </li>  Use the MakePRD utility to convert the text file to a PRD file. </li></ol> </li></ol>

Note that in most circumstances, more than one of the above situations may be in effect, and all of them should be checked to ensure proper operation.

For more information, see the Appendix of Errors in the “Hewlett-Packard Postscript Cartridge User’s Manual.”

KBCategory: kbprint kbnetwork KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.