Microsoft KB Archive/916657

= Description of the Office 2003 post-Service Pack 2 hotfix package: April 21, 2006 =

Article ID: 916657

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003
 * Microsoft Office Word 2003
 * Microsoft Office Excel 2003
 * Microsoft Office PowerPoint 2003

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SUMMARY
This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * The files that the hotfix package contains.



INTRODUCTION
This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 post-Service Pack 2 hotfix package that is dated April 21, 2006.

Issue that the hotfix package fixes
This hotfix fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:When you use Microsoft Office 2003 to view a Web resource, you are prompted for credentials. For the next two weeks you are not prompted to provide credentials when you return to the same Web resource. However, after two weeks you are prompted for your credentials again when you try to view the Web resource.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix is a Microsoft Office 2003 Service Pack 2 hotfix. To install the hotfix, you must have Microsoft Office 2003 Service Pack 2 installed. For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

887616 Description of Office 2003 Service Pack 2

Restart information
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You must create a registry key or modify a registry key to use one of the hotfixes that this package contains. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

916658 You are prompted for credentials every two weeks when you try to view a Web resource in Office 2003

File information
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.

Additional notes

For more information about the terminology that Microsoft uses for software that is corrected after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbqfe kbhotfixrollup kbexpertisebeginner kbhotfixserver kboffice2003presp3fix KB916657

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