Microsoft KB Archive/284971

= Unable to Locate Either CD Deluxe or CD Player Playlists in Windows Media Player =

Article ID: 284971

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 9 Series
 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 7.1
 * Microsoft Windows Media Player 7.0

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This article was previously published under Q284971



SYMPTOMS
Windows Media Player may not recognize playlists that you created by using either the CD Deluxe or the CD Player program.



CAUSE
This problem occurs because Windows Media Player only recognizes playlists that are stored in the .asx file format.



WORKAROUND
To work around this problem, create new playlists by using Windows Media Player or the PowerToys Data Conversion tool in the Windows Media Player Bonus Pack. To download this tool, visit the following Microsoft Web site, and view &quot;Windows Media Tools and Services&quot;:

http://www.microsoft.com/windows/windowsmedia/en/download/

For more information about the PowerToys Data Conversion tool, visit the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/player/bonuspack/powertoys.aspx

Note The Data Conversion tool is only available in the Windows Media Player Bonus Pack for Windows Media Player 7.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The CD Deluxe and CD Player programs are not included when you perform a clean (full) install of Windows XP, but these programs are preserved when you upgrade your computer to Windows XP. The CD Deluxe program is preserved when you upgrade your computer from Microsoft Windows 98 (with Plus! for Windows 98 installed) to Windows XP. The CD Player program is preserved when you upgrade your computer from Microsoft Windows 2000 to Windows XP.

Additional query words: missing

Keywords: kbupgrade kbprb KB284971

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