Microsoft KB Archive/186923

= XWEB: "Failed to Send Message" Using OWA Client =

Article ID: 186923

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q186923





SYMPTOMS
When you attempt to send a message using the Outlook Web Access client the following may occur. After you compose a new message to a recipient who does not exist in the global address book, and then use Check Name to attempt to resolve the name, the name cannot be resolved. If you remove the invalid name from the TO: line and attempt to send the message, the following error occurs:

Failed to Send message

After you click OK, the following error message is displayed:

You must enter at least one name in the To, Cc, or Bcc box

This error is expected. However, the "failed to send message" is not, because the message should not be attempted to be sent.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug KB186923

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.