Microsoft KB Archive/819053

= NDR is generated when you reply to a message that was sent before you migrated the user from Lotus Notes =

Article ID: 819053

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
After you migrate a Lotus Notes user to Exchange 2000, when you reply to a message that the user sent before the migration, you receive a non-delivery report (NDR) that is similar to the following NDR:

Your message did not reach some or all of the intended recipients.

Subject: RE: Test 1 Sent: 4/17/2003 1:01 PM

The following recipient(s) could not be reached:

'Exchange Connector' on 4/17/2003 1:01 PM           The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address. 



CAUSE
This problem occurs because when you migrate a user or a contact from a messaging system other than Exchange, and a contact with the same distinguished name (also known as DN) exists in the Microsoft Active Directory directory service, the X.500 address is not written for that user or contact.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server post-Service Pack 3 rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Exchange Migration Wizard

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --      09-May-2003  17:41  6.0.6464.0      2,551,808  Mlmig32.dll 09-May-2003 17:40  6.0.6464.0         69,632  Mlmignts.dll Note Because of file dependencies, this update requires Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: kbExchange2000preSP4septbarFix XCON

Keywords: kbhotfixserver kbqfe kbfix kbexchange2000presp4fix kbbug KB819053

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