Microsoft KB Archive/148768

= CONN: Connection Gateway 1.0b Hangs Delivering Message =

Article ID: 148768

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Connection 1.0b
 * Microsoft Mail for AppleTalk Networks 3.2
 * Microsoft Exchange Client 5.5

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This article was previously published under Q148768



SYMPTOMS
If the version 1.0b Connection Gateway can not successfully process a message file, it will stop responding and may cause the server to not respond.

If the version 3.2 Mail Connection Gateway can not successfully process a message file, it may generate a badmail file that will be placed in the MACGATE\BADMAIL directory.



CAUSE
The message contains an attachment with the following criteria:
 * Message with attachment that has a long file name created on Macintosh client for the Microsoft Mail for AppleTalk Networks mail server.
 * Message sent to a mailbox on a Microsoft Mail for PC Networks 3.x postoffice through the Mail Connection Gateway.
 * User accesses a mailbox from the Microsoft Exchange Windows 95 client included with Windows 95 using the SFS provider.
 * Message is forwarded to a mailbox on the AppleTalk server through the Mail Connection Gateway.

The Mail Connection Gateway may have difficulty with the name the Windows 95 Exchange clients uses to associate the attachment with the message.



RESOLUTION
For the version 1.0b Connection Gateway, if a file named MSGATE.RDG is located in the MSGATE\STORE\PCTOMAC directory, rename the file and restart the Microsoft Mail Gateway services.

The user accessing the message from the Windows 95 Exchange client can save the attachment and reattach. This will assign an 8.3 name to designate the attachment within the message. An update to the Microsoft Exchange Windows 95 client included with the Microsoft Windows 95 has been released and is available by contacting Product Support Services.

Additional query words: 1.00 win95

Keywords: KB148768

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