Microsoft KB Archive/908640

= Xbox 360: How to file a complaint against another player =

Article ID: 908640

Article Last Modified on 12/16/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox

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SUMMARY
This article describes how to file a complaint against another player.



MORE INFORMATION
You can file a complaint against another player if you feel that the other player has violated the Xbox LIVE Code of Conduct. To view the Code of Conduct, visit the following Web site:

http://www.xbox.com/live/codeofconduct.htm

Typically, you file a complaint from the Dashboard. However, if the game has a complaint option, you can also file a complaint directly from the game in between game sessions.

Note The complaint option may not be available in all games. If a specific game does not have the complaint option, you must file a complaint from the Dashboard.

To file a complaint from the Dashboard, follow these steps:  Press the Xbox Guide button. Under Community, select Player. Select the player about whom you want to file a complaint. Select File Complaint. Select File Complaint. If you decide not to file a complaint, select Don’t File to quit. Select one of the following general reasons for filing the complaint:  Profile: The player’s gamertag, personal picture, or personal info contains inappropriate material.</li> Text and Voice Communications: The player used vulgar, hateful, harassing, or threatening language in voice or text communication.</li> Video Communications: The player was vulgar, hateful, harassing, or threatening in video communications.</li> Tampering: The player tampered with a game, a console, Xbox LIVE, or the feedback system.</li></ul> </li> Select one of the following specific reasons for filing a complaint.

Note Select the specific reason that is based on the general reason that you selected in the previous step.

<ul> Profile and Content: Gamertag, personal picture, personal info, player content</li> Text and Communications: Text message, voice mail, voice chat, in-game voice</li> Video Communications: Picture message, video chat</li> Tampering: Feedback tampering, system tampering, cheating</li></ul> </li> On the Confirm Complaint screen, select File Complaint. If you decide not to file a complaint, select Don’t File to quit.</li> After you file the complaint or after you quit, you return to the Gamer Profile screen.</li></ol>

Keywords: kbxboxext kbxboxlivefeatures kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbinfo KB908640

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