Microsoft KB Archive/281723

= Error Message Attempting to Synchronize Remote &quot;My Documents&quot; Folder =

Article ID: 281723

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft ActiveSync 3.6
 * Microsoft ActiveSync 3.1
 * Microsoft ActiveSync 3.0

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This article was previously published under Q281723



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you use ActiveSync file synchronization, file synchronization may not work and generate the following error message if the device's My Documents folder is configured to synchronize to a location other than locally:

Attention Required



CAUSE
ActiveSync does not support file synchronization when a device's My Documents folder has been redirected to a remote server. The device's My Documents folder must point to a location on the desktop computer that is running ActiveSync.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, change the location of the device's My Documents folder from the remote server to a local folder on the desktop computer that is running ActiveSync. To change the location, modify the following registry entry

HKEY_CURRENT_USER\Software\Microsoft\Windows CE Services\Partners\ \Services\Synchronization\Briefcase Path

where  is the ID number for the partnership.

To confirm the location where ActiveSync is configured to synchronize the device's My Documents folder, follow these steps:
 * 1) In ActiveSync, click Options on the Tools menu, and then click the Sync Options tab.
 * 2) Click Files, and then click Settings.
 * 3) Under Synchronization Settings, look for the On this computer, synchronize the files in this folder option. The path to the device's My Documents folder is listed under this caption. If the path does not point to a location on your desktop computer (for example, C:\My Documents\Pocket_PC My Documents), file synchronization will not work.

Keywords: kberrmsg kbenv kbprb KB281723

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