Microsoft KB Archive/262916

= Unable to connect to network share when Net Logon service is not started =

Article ID: 262916

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q262916



SYMPTOMS
When you attempt to connect to a Microsoft Windows 2000 computer over the network, you may receive one of the following error messages:

Error message 1

You must supply a password to make this connection:

Resource: \\ \IPC$

Error message 2

An extended error has occurred



CAUSE
This behavior can occur if the Net Logon service is not started on the Windows 2000 computer.



RESOLUTION
To connect to the network share, follow these steps:
 * 1) In Control Panel, double-click Administrative Tools, and then click Services.
 * 2) Right-click the Net logon icon, and then click Start.



MORE INFORMATION
This issue affects only Windows 9 computers. Computers running Windows NT and/or Windows 2000 are able to connect when the Net Logon service is turned off.

Keywords: kbenv kberrmsg kbnetwork kbprb KB262916

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