Microsoft KB Archive/813723

= Error message when you click Cancel in the Password dialog box in PowerPoint =

Article ID: 813723

Article Last Modified on 6/27/2007

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APPLIES TO


 * Microsoft Office PowerPoint 2007
 * Microsoft Office PowerPoint 2003

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For a Microsoft PowerPoint 2002 version of this article, see 285462.



SYMPTOMS
If you try to show a PowerPoint presentation from Windows Explorer, and you click Cancel in the Password dialog box of the PowerPoint presentation file, you receive the following error message:

PowerPoint can't read \ \ .ppt

To determine the unique number that is associated with the message that you receive, press CTRL+SHIFT+I. The following number appears in the lower-right corner of this message:

40011



CAUSE
This behavior occurs when you right-click a password-protected PowerPoint presentation file, and then you click Show.



WORKAROUND
To work around this behavior, type the correct password in the Password dialog box, and then click OK. Your PowerPoint slide show appears. Press ESC to quit the slide show.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: PPT OfficeErrorMessages 10078 ppt2003 PPT2007

Keywords: kbofficealertid kberrmsg kbprb KB813723

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