Microsoft KB Archive/263689

= Access Violation When You Run the Netdiag Utility =

Article ID: 263689

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q263689



SYMPTOMS
When you run Netdiag.exe, you may receive the following error message:

Access Exception Occurred

Application: Netdiag.exe

Exception Number (C0000005)



CAUSE
This error message is caused by stack corruption; it may occur in a domain with several authoritative DNS servers.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date     Time     Version        Size     File name -  3/23/00  12:28AM  5.0.2195.1363  377,104  Netdiag.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.



MORE INFORMATION
Netdiag is included with the Support Tools that are included on the Windows 2000 CD-ROM (in the Support\Tools folder). Netdiag is a diagnostic utility for networking and Active Directory-related problems. To view the available switches associated with this utility, type the following line at a command prompt:

netdiag /?

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: netdiag exe

Keywords: kbbug kbfix kbwin2000presp2fix kbqfe kbhotfixserver KB263689

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