Microsoft KB Archive/813821

= Address Book Exceptions for a Rule in Outlook Are Not Applied When You Specify Any Sender Who Is Listed in the GAL =

Article ID: 813821

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server, when used with:
 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you create a rule in Microsoft Outlook that specifies that any sender in the Global Address List (GAL) is an exception to the rule, this exception to the rule may not be applied as expected.

For example, if you create a rule to move all messages that you receive that contain &quot;Project 1&quot; in the Subject line to the Project1 folder in your Inbox, and you also specify that any sender in the GAL is an exception to this rule, the messages that you receive that contain &quot;Project 1&quot; in the Subject line are moved to the Project1 folder in your Inbox. This unexpectedly includes messages that you receive from senders who are listed in the GAL.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name -  22-Mar-2003  01:22  5.3.16.5        2,615,312  Q817261_w2k_sp4_x86_en.exe 22-Mar-2003 01:22  5.3.16.5        1,447,952  Q817261_w2k_sp4_x86_en_symbols.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe KB813821

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