Microsoft KB Archive/218919

= IntelliPoint: Mouse Trails Do Not Appear on the Screen =

Article ID: 218919

Article Last Modified on 9/24/2003

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APPLIES TO


 * Microsoft IntelliPoint 2.2
 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.1

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This article was previously published under Q218919



SYMPTOMS
When you install the Microsoft IntelliPoint software and enable the Mouse Trails feature, the mouse trails may not appear on the screen.



CAUSE
This behavior can occur if an OEM version of the STB nVidia ZXV AGP video adapter is installed in your computer.



RESOLUTION
To resolve this issue, reduce the graphics hardware acceleration. To do this, follow these steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Performance tab, click Graphics.
 * 4) Move the Hardware Acceleration slider until it is one notch to the left of Full (the Most acceleration setting).
 * 5) Click OK, and then click Close.
 * 6) When you are prompted to restart the computer, do so.

If this issue continues to occur, contact your hardware manufacturer to inquire if an updated video driver is available for your video adapter.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 2.00 2.10 2.20 intelli mouse point xps riva

Keywords: kbhardware kbprb kb3rdparty kbdisplay KB218919

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