Microsoft KB Archive/243261

= Terminal Server Hangs on Shutdown with GSNW or CSNW Installed =

Article ID: 243261

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 5
 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4

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This article was previously published under Q243261



SYMPTOMS
Windows NT may stop responding (hang) during the shutdown and restart process if Client Services for NetWare (CSNW) or Gateway Services for NetWare (GSNW) is installed.



CAUSE
This problem is related to a timing issue in Nwrdr.sys.

Note These symptoms may occur for a number of reasons. This hotfix is one possible solution and may or may not correct the problem.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack



STATUS
This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 6.Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB243261

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