Microsoft KB Archive/60271

Works: Losing Format When Printing Form Letters

PSS ID Number: Q60271 Article last modified on 06-18-1996

2.00

MS-DOS

Summary:

Character-style formatting is lost in the body of a form letter when merging information from a blank field in the Works Database. This problem occurs when a merged field from a Database record is blank and the placeholder in the Word Processor is formatted with a character style such as bold or italic.

Under these conditions, all character-style formatting for the entire form letter is lost. This loss of formatting affects only the form letter created for the current record. If the next record contains information in all fields, the formatting in the form letter is printed correctly.

Microsoft has confirmed this to be a problem and will post new information here it becomes available.

More Information:

To work around this problem, print the Database in two batches using the following steps.


 * 1) Sort the Database records on the field that has blank entries. This sort puts these records at the end of the record list.
 * 2) Hide these records so that they are not accessed in the print merge.
 * 3) Perform the print merge.
 * 4) Hide the set of printed records and show the records that were previously hidden.
 * 5) Eliminate the blank-field placeholder from the print merge main document in the Word Processor.
 * 6) Perform the print merge. No blank lines or spaces occur.

KBSubcategory: dworkskb

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================================================================ Copyright Microsoft Corporation 1996.