Microsoft KB Archive/184376

= XL98: Computer Stops Responding When You Run Microsoft Query =

Article ID: 184376

Article Last Modified on 9/11/2002

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APPLIES TO


 * Microsoft Excel 98 for Macintosh

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This article was previously published under Q184376



SYMPTOMS
When you run Microsoft Query from Microsoft Excel and you switch from Query back to Excel, your computer appears to stop responding (hang).



CAUSE
This problem may occur when the following conditions are true:
 * You start Query from Excel. -and-


 * You switch from Query to Excel.



WORKAROUND
To work around this problem, press the ESC key when the computer appears to stop responding. If this does not work the first time, try pressing ESC multiple times. When your computer responds to the ESC key, you receive the following message:

Microsoft Excel did not receive any information from Microsoft Query.

When this dialog box appears, click OK. After you return to Excel, Microsoft Query is active, but it does not return any data to Microsoft Excel.

Before you run another query, switch to Microsoft Query by clicking the Query icon on the Application menu. In Microsoft Query, click Cancel in the Choose Data Source dialog box, and then click Quit on the File menu. After you close Query, return to Excel and perform another query.

NOTE: If the Microsoft Office Manager is installed, you can also press COMMAND+TAB to switch to Microsoft Query.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

