Microsoft KB Archive/313642

= XWEB: You Receive an &quot;HTTP/1.1 500 Internal Server Error&quot; Error Message If You Use an Earlier Version Browser to View Free and Busy Information =

PSS ID Number: 313642

Article Last Modified on 8/7/2002

-

The information in this article applies to:


 * Microsoft Exchange 2000 Enterprise Server

-



This article was previously published under Q313642





SYMPTOMS
If you use the release to manufacturing (RTM) version of Exchange 2000 Server or Exchange 2000 Server Service Pack 1 (SP1) with Microsoft Outlook Web Access (OWA), and you view free and busy availability, you may receive the following error message:

HTTP/1.1 500 Internal Server Error.

The following conditions also exist:
 * The Exchange 2000 servers are configured in a front-end server and back-end server topology.
 * Users log on to the front-end Exchange 2000 server with a fully qualified domain name by means of OWA.
 * Users use an earlier version browser (for example, Microsoft Internet Explorer 4.0 or earlier).



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The version of this fix has the following file attributes or later:

Component: Messaging Database (MDB)

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 3.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbExchange2000preSP3fix kbExchange2000sp3fix KB313642

Technology: kbExchange2000EntServ kbExchange2000Search kbExchangeSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.