Microsoft KB Archive/259109

= XCON: The MTA Does Not Start and Logs Event ID 9405 =

PSS ID Number: 259109

Article Last Modified on 6/17/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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This article was previously published under Q259109





SYMPTOMS
The Microsoft Exchange Message Transfer Agent (MTA) does not start. The following Event ID is written to the event log.

Event Type: Error

Event Source: MSExchangeMTA

Event Category: Field Engineering

Event ID: 9405

Date: 3/31/2000

Time: 5:28:40 PM

User: N/A

Computer: WSILVER01

Description:

An unexpected error has occurred which may cause the MTA to terminate. Error: Init Routing API returned error -2147219168. [BASE MAIN BASE 1] (16)



CAUSE
This behavior can be caused when the server does not have a private store (mailbox store). As a result, routing cannot designate a private mail store for the SMTP queue, and returns an error when the MTA tries to initiate routing. This behavior is most likely seen on servers that are dedicated public folder servers.



WORKAROUND
To work around this behavior, disable the Message Transfer Service (MTA) on servers that do not contain a private store, or add a private store.



STATUS
This behavior is by design.

Additional query words: exch2kp2w

Keywords: kbnofix kbprb KB259109

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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