Microsoft KB Archive/312203

= MacWDX: Unexpected Dialog Box, Toolbar, and Insertion Point Behavior in Word X =

Article ID: 312203

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Word X for Mac

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This article was previously published under Q312203



SYMPTOMS
When you open certain dialog boxes while a Word X document is open, you may experience one or more of the following problems:
 * A dialog box is hidden by the main document.
 * A dialog box does not seem to open, because it actually opens behind another dialog box that is being displayed.
 * Toolbars may not be accessible, even when you click in the document window, because there is an open dialog box behind the document.
 * An insertion point that is different from what you expect is displayed.
 * You cannot get a visual reference to the insertion point in a document.



WORKAROUND
To work around this behavior, follow these steps:
 * 1) Minimize the active document.
 * 2) Close any dialog boxes that may be open.
 * 3) Maximize the active document from the Dock.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mac macword WDXKB gone missing hidden focus greyed out cannot click can't can not cursor weird control refresh bad redraw available open access

Keywords: kbbug kbpending KB312203

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