Microsoft KB Archive/168306

= Microsoft Knowledge Base =

Err Msg: Disconnected from the Remote Server
Last reviewed: August 11, 1997

Article ID: Q168306

The information in this article applies to:


 * The Microsoft Network version 2.0

SYMPTOMS
When you try to connect to MSN, The Microsoft Network, using NTT INS MATE V-1SII (ISDN), you may not be able to connect to MSN and you may receive the following error message:

- Disconnected from the remote server

CAUSE
The terminal adapter needs a special command.

RESOLUTION
To resolve this issue, follow these steps:

 Double-click the MSN icon. On the Sign In screen, click Settings, and then click Modem Settings. Click the Connection tab, and then click Advanced.  In the Extra Settings box, add: ATQ0V1X3$N1=1  Click OK, and then click OK again.