Microsoft KB Archive/149823

= 3D Movie Maker: ErrMsg: You Do Not Have a Multimedia Driver =

Article ID: 149823

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft 3D Movie Maker
 * Microsoft Nickelodeon 3D Movie Maker

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This article was previously published under Q149823



SYMPTOMS
When you attempt to run 3D Movie Maker, you receive the following error message:

Microsoft ADPCM Audio CODEC

You do not have a multimedia driver needed by this application. We will now try to install the driver for you. Once it is installed, you will need to restart the application.



RESOLUTION
This error message occurs if the Microsoft ADPCM CODEC, or the driver listed in the title of the error message, is not installed or is disabled. The following steps describe how to install and enable the appropriate multimedia driver:
 * 1) When the error message appears, click OK. When you are prompted, insert the specified Windows Setup disks or CD-ROM.
 * 2) Run 3D Movie Maker.

If the problem persists, then the multimedia driver listed in the error message may be disabled. To enable the driver, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Multimedia.
 * 3) On the Advanced (Devices in Windows 98) tab, double-click Audio Compression Codecs.
 * 4) Click Microsoft ADPCM CODEC, and then click Properties.
 * 5) Click Use This Audio Codec, click OK, click OK, and then close Control Panel.

For more information about installing Windows multimedia components, please see the following article in the Microsoft Knowledge Base:

142731 How to Install and Remove Codecs and MCI Devices in Windows



MORE INFORMATION
You receive this error message if any of the multimedia drivers that 3D Movie Maker uses are not installed, or if they are disabled. The title bar of the error message displays the name of the specific multimedia driver that is missing or disabled. For example, the title bar may reference the Microsoft ADPCM Audio CODEC or [MCI] Microsoft Video for Windows.

If the multimedia driver is missing, you are prompted to use the Windows Setup disks or disc and install the driver. If the driver was removed, this reinstalls it properly.

If the driver was disabled prior to being removed, the driver will be disabled when it is reinstalled. In that case, it is necessary to enable the driver as "Resolution" section of this article.

Additional query words: kids mczee kbmm director animated movies melanie 3-d three dimensional 3d 3dmm compression decompression codecs

Keywords: kberrmsg kbenv kbsetup kbprb kbmm kbfaq KB149823

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