Microsoft KB Archive/817877

= You cannot export all the items in a personal folders file while you synchronize your offline folder with your mailbox in Outlook 2003 =

Article ID: 817877

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2003 with Business Contact Manager

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SYMPTOMS
If you try to export your personal folders (.pst) file while you are synchronizing your offline folder with your mailbox, your .pst file only contains those items that were synchronized at the time of export.



CAUSE
This behavior occurs because Outlook 2003 can only export those items that have been synchronize to your offline folder in this situation. Outlook 2003 cannot access your mailbox as it was not designated for export.



WORKAROUND
To work around this behavior, you must wait until the synchronization between your offline folder and mailbox has completed before you export your offline folder to a local .pst file.

Additional query words: backup send receive all email e-mail OL11 OL2003

Keywords: kbexport kbnofix kbprb KB817877

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