Microsoft KB Archive/896360

= If a 16-bit PC Card is removed and replaced with another 16-Bit PC Card while Windows XP is in standby or hibernation, the new PC Card may not be correctly recognized when you resume the computer =

Article ID: 896360

Article Last Modified on 8/29/2007

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APPLIES TO

 Microsoft Windows XP Service Pack 2, when used with:  Microsoft Windows XP Professional

 Microsoft Windows XP Home Edition 

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SYMPTOMS
While a computer that is running Microsoft Windows XP with Service Pack 2 (SP2) is on standby or in hibernation, you replace a 16-bit PC card with a new 16-bit PC card. After you resume the computer from hibernation or from standby, the new PC card is not detected. Additionally, Device Manager displays the old PC card with a yellow exclamation mark next to the name of the card.



CAUSE
This problem occurs if the old PC card and the new PC card have different voltage values.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 (SP2) installed.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, 32-bit x86-based versions
<pre class="fixed_text">Date        Time   Version           Size  File name -- 06-May-2005 23:50  5.1.2600.1682  116,096  Pcmcia.sys 06-May-2005 23:42  5.1.2600.2672  120,192  Pcmcia.sys

Windows XP, 64-bit Itanium-based versions
<pre class="fixed_text">Date        Time   Version           Size  File name -- 06-May-2005 11:36  5.1.2600.1682  309,632  Pcmcia.sys

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

Power States

 * S0 On
 * S1 Standby
 * S2 Standby
 * S3 Standby
 * S4 Hibernate
 * S5 Off

For more information about system power states, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/aa373229.aspx

For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxppresp3fix kbfix kbbug KB896360

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