Microsoft KB Archive/898567

= You receive an &quot;Unexpected Error&quot; error message when you try to save an opportunity, a quote, an order, an invoice, or a case in Microsoft CRM 1.2 =

Article ID: 898567

Article Last Modified on 9/8/2006

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APPLIES TO


 * Microsoft Business Solutions CRM Sales for Outlook
 * Microsoft CRM 1.2

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SYMPTOMS
When you try to save an opportunity, a quote, an order, an invoice, or a case in Microsoft CRM 1.2, you receive the following error message:

Unexpected Error

An error has occurred. For more information, contact your system administrator.



CAUSE
This problem occurs if the following conditions are true:
 * You try to save an opportunity, a quote, an order, an invoice, or a case that pertains to a particular contact or to a particular account.
 * That contact name or that account name contains the following words or characters:
 * type
 * type=

For example, this problem occurs if you try to save a new opportunity for an account that has the following name:

type=0



RESOLUTION
Microsoft CRM has a fix for this problem that is part of a cumulative update. The cumulative update information is described in the following Microsoft Knowledge Base article:

904435 Update Rollup 2 is available for Microsoft CRM 1.2



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft product updates, see the following articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Keywords: kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB898567

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