Microsoft KB Archive/208755

= MSPS: Resume On Ring Feature Does Not Pick Up on Correct Ring =

Article ID: 208755

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q208755



SYMPTOMS
When you turn on the Resume On Ring feature of the Microsoft Cordless Phone System, Microsoft Call Manager may not answer the call in the number of rings that you specify.

For example, if you configure the Resume On Ring feature to answer calls after four rings, Call Manager may answer the telephone after eight rings.



CAUSE
This behavior can occur if a video adapter based on the NVidia Riva 128 chip set is installed in your computer.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

Obtain an Updated Video Driver for Your Video Adapter
For information about how to obtain an updated video driver for your video adapter, contact the manufacturer of your video adapter.

For information about how to contact the manufacturer of your video adapter, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Configure the Color Palette and Screen Resolution
To configure the color palette and screen resolution:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Display.
 * 3) Click the Settings tab.
 * 4) Under Colors or Color Palette, click 256 Colors or High Color (16 bit).
 * 5) Under Screen area, move the slider to the 800 by 600 pixels position.
 * 6) Click OK.
 * 7) If you are prompted to restart the computer, click Yes.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 mcps cm telephone answers

Keywords: kbhardware kbprb KB208755

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