Microsoft KB Archive/827663

= Random &quot;0x0000008E&quot; error message on a blue screen in Windows XP =

Article ID: 827663

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you run Microsoft Windows XP, you may randomly receive an error message on a blue screen that references a bugcheck ID 0x0000008E (KERNEL_MODE_EXCEPTION_NOT_HANDLED) error.



CAUSE
This problem may occur when a program references an incorrect memory address.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Additional query words: bluescreen blue-screen fatal

Keywords: kbresolve kbhotfixserver kbqfe kbwinxpsp2fix kbqfe kbwinxppresp2fix kbfix kbbug KB827663

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