Microsoft KB Archive/850436

= Error message when you try to post a Cash Receipts batch in Microsoft Dynamics GP: &quot;Sorry, this batch is being edited by another user&quot; =

Article ID: 850436

Article Last Modified on 7/30/2007

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APPLIES TO


 * Receivables Management
 * Receivables Management
 * Receivables Management
 * Receivables Management
 * Receivables Management
 * Receivables Management
 * Receivables Management
 * Receivables Management

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Note Before you follow the instructions in this article, make sure that you have a complete backup copy of the database that you can restore if a problem occurs.



SYMPTOMS
When you try to post a Cash Receipts batch in Microsoft Dynamics GP or in Microsoft Business Solutions - Great Plains, you receive the following error message:

Sorry, this batch is being edited by another user. Cannot post.

You receive this error message even though no other users are in Microsoft Dynamics GP.



CAUSE
This problem occurs because the SY00800 file contains invalid records.



RESOLUTION
To resolve this problem, use the appropriate method.

Method 1: SQL Server Management Studio or SQL Query Analyzer
 Make sure that all users exit Microsoft Dynamics GP. Use the appropriate method:  Click Start, point to All Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio. Click Start, point to All Programs, point to Microsoft SQL Server, and then click SQL Query Analyzer.   Select the Dynamics database, and then run the following statement to delete all the records from the SY00800 table. delete SY00800 </li></ol>

An Automated Solution script may be available to perform this task. For more information about the &quot;Cannot Post Batch&quot; Automated Solution, visit the following Microsoft Dynamics Web site:

https://mbs.microsoft.com/customersource/support/selfsupport/AutomatedSolutions.htm

Method 2: Versions of Microsoft Business Solutions - Great Plains that are using Btrieve databases or c-tree databases

 * 1) Make sure that all users exit Microsoft Business Solutions - Great Plains.
 * 2) Rename the SY00800 file in the System folder for Microsoft Business Solutions - Great Plains.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Keywords: kbprb kbmbsmigrate KB850436

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