Microsoft KB Archive/153826

= Double Quotes in Software Inventory Package Causes Event ID 118 =

Article ID: 153826

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition
 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q153826



SYMPTOMS
When you create a software inventory package and specify "Microsoft Excel.exe" (including the double quotation marks) as a filename, the following error message appears in the Systems Management Server Administrator User Interface:

Couldn't create a new package.

In addition, the following event is logged in the Application Event log:   Event ID: 118 Non-fatal Error in module: SMS_MAINTENANCE_MANAGER Operation:  Parse Object:     File Object name: Package Rule File Error code: 1

Cannot compile the package rule file :\SMS\site.srv\maincfg.box\pkgrule\package.rul for site UUU. MachineName = GREEBO SiteCode = UUU Component = SMS_MAINTENANCE_MANAGER NOTE: The package does not appear in the Administrator User Interface. The package information is written to the Package.rul file in the \sms\site.srv\maincfg.box\pkgrule subdirectory.



CAUSE
Maintenance Manager cannot compile the PACKAGE.RUL with packages that contain filenames in double quotation marks. Therefore, when Maintenance Manager compiles, the PKG_16.CFG files it creates are 0 bytes in size and an event is written to the Application Event Log.



WORKAROUND
To work around this problem:


 * 1) Manually remove the problem package(s) from the Package.rul file.
 * 2) Do not use double quotation marks (") in a package filename.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0, 1.1 and 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms event viewer log

Keywords: kbinventory kbnetwork KB153826

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