Microsoft KB Archive/177934

= GP Fault When Clicking Properties on Any Local Group =

Article ID: 177934

Article Last Modified on 10/30/2006

-

APPLIES TO


 * Microsoft Mail Client 3.2
 * Microsoft Mail Client 3.5

-



This article was previously published under Q177934



SYMPTOMS
When 16-bit Windows client users click Details on any local group, they will receive one of the following messages:

 

MSMAIL caused a General Protection Fault in module FRAMEWRK.DLL...

 

MSMAIL caused a General Protection Fault in module AB.DLL...



MS-DOS Mail client, Windows Messaging, and Microsoft Exchange clients can access the details for local groups without a problem.



CAUSE
This problem is because there is corruption in Alias.tpl.



RESOLUTION
To resolve this problem, do one of the following:


 * Copy Alias.tpl from a working postoffice. -or-


 * If another postoffice is not available, install a dummy postoffice and copy Alias.tpl from it.



MORE INFORMATION
Keywords: kbprb KB177934

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.