Microsoft KB Archive/173605

= Multimedia Err Msg: Unable to Read Drive CD-ROM =

Article ID: 173605

Article Last Modified on 1/20/2007

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This article was previously published under Q173605



SYMPTOMS
When you insert a compact disc into your CD-ROM drive, or attempt to run a CD-ROM based program, you may receive one of the following error messages:

 

CDR-101



where  is the letter of the CD-ROM drive.



CAUSE
This behavior can occur if either of the following conditions are true:


 * The CD-ROM for the program is damaged or needs cleaning.


 * The CD-ROM drive is not properly configured.



RESOLUTION
For additional information about troubleshooting CD ROM issues, click the article number below to view the article in the Microsoft Knowledge Base:

218617 How to Troubleshoot CD-ROM Read Errors

Additional query words: multi multi-media media mm msgame imuwr

Keywords: kberrmsg kbinfo kbenv kbfaq KB173605

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