Microsoft KB Archive/234786

= USB Devices Not Detected When Connected to ASUS Motherboard =

PSS ID Number: 234786

Article Last Modified on 11/24/2003

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The information in this article applies to:


 * Microsoft Digital Sound System 80 1.0
 * Microsoft IntelliMouse Explorer 1.0
 * Microsoft IntelliMouse Optical 1.0
 * Microsoft IntelliMouse USB 1.0
 * Microsoft IntelliMouse with IntelliEye 1.0
 * Microsoft Internet Keyboard 1.0
 * Microsoft Internet Keyboard Pro 1.0
 * Microsoft Natural Keyboard Elite 1.0
 * Microsoft SideWinder Dual Strike 1.0
 * Microsoft SideWinder Force Feedback 2
 * Microsoft SideWinder Force Feedback Wheel USB
 * Microsoft SideWinder FreeStyle Pro 1.0
 * Microsoft SideWinder game pad Pro
 * Microsoft SideWinder Game Voice
 * Microsoft SideWinder Plug and Play game pad USB
 * Microsoft SideWinder Precision 2
 * Microsoft SideWinder Precision Pro
 * Microsoft SideWinder Precision Racing Wheel 1.0
 * Microsoft SideWinder Strategic Commander

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This article was previously published under Q234786



SYMPTOMS
When you attach any of the Microsoft hardware devices listed at the beginning of this article to the Universal Serial Bus (USB) port on your computer, your computer may not detect the device.



CAUSE
This behavior can occur if an ASUS motherboard is installed in your computer.



RESOLUTION
To resolve this issue, contact ASUS to inquire about how to obtain and install a USB hub for your computer.

For information about how to contact ASUS, please see the following article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K



MORE INFORMATION
Some ASUS motherboards have a 47 ohm resistor at R232 on the motherboard that reduces the power supply for USB devices to an inadequate level.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: 1.00 swpp joystick mnke usbmouse

Keywords: kbHardware kbprb KB234786

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