Microsoft KB Archive/823523

= E-mail messages do not appear when you add a second Hotmail account in Outlook 2003 =

Article ID: 823523

Article Last Modified on 4/24/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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For a Microsoft Outlook 2002 version of this article, see 325114.



SYMPTOMS
When you try to add and configure more than one Hotmail account in Microsoft Office Outlook 2003, you may experience unpredictable behavior. For example, your Hotmail folders appear, but you do not receive new e-mail messages. Additionally, your Hotmail folders may appear to be empty.



CAUSE
This behavior occurs because Outlook 2003 only supports one Hotmail account per e-mail profile.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

287424 How to configure Outlook with Hotmail

Additional query words: OL2003

Keywords: kbenablelearn kbappsetup kbnofix kbprb KB823523

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