Microsoft KB Archive/216901

= XCLN: Resources Free Busy Information Not Updated and Defaults to 2 Months =

Article ID: 216901

Article Last Modified on 11/3/2004

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q216901



SYMPTOMS
When setting a resource account (conference room, meeting hall) to use a delegate to automatically process the meeting requests, the resource account Free Busy information only shows two months of published data, even though it has been configured to publish more.



CAUSE
By default, Free Busy information is published for two months, unless otherwise modified to publish more data. Even though the resource account is set up to publish more than two months, the resource account is not logged on, and therefore, the information published to the Free Busy folder is published by the delegate.



RESOLUTION
The delegate account must also be modified to publish the required amount of Free Busy information.



WORKAROUND
Set the delegate account to publish more than two months of Free Busy information.



MORE INFORMATION
For more information on setting up resource accounts in Outlook, see the following article in the Microsoft Knowledge Base:

169872 OL97: How to Create a Resource Account in Outlook

Additional query words: 8.0 8.01 8.02 8.03 8.5

Keywords: kbenv kbprb KB216901

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