Microsoft KB Archive/62312

GCC Personal Laser Printer Spacing Problems

PSS ID Number: Q62312 Article last modified on 03-07-1997

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In Microsoft Word version 4.00, variable character spacing is known to occur when using the Personal Laser Printer (PLP) by General Computer Corporation (GCC).

Text in Word 4.00 that is heavily formatted with manual character formatting, such as shadow, bold, or outline, may print out with random amounts of space between characters. Examination of the text in Word’s Galley View, Page View, and Print Preview may not reveal this problem prior to printing. However, selecting the PLP print preview from the Print dialog box will display the spacing problem as it will look when printed.

GCC, the maker of the PLP, has acknowledged this problem and has isolated it to the PLP driver software. GCC has released a new driver, version 2.40, that should correct the problem. If you are experiencing such a problem, call GCC at (800) 422-7777.

Note: Selecting the affected text while in Word’s Galley View, choosing Cut from the Edit menu, and then choosing Paste usually works around the problem.

KBCategory: kb3rdparty kbpring KBSubcategory: Additional reference words: macword macword5

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Copyright Microsoft Corporation 1997.