Microsoft KB Archive/934081

= Error message when you try to access pages in a published ProClarity Analytics Server briefing book: &quot;Success&quot; or &quot;The selected page could not be opened&quot; =

Article ID: 934081

Article Last Modified on 3/27/2007

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APPLIES TO


 * Microsoft ProClarity Analytics Server 6.3

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to access pages in a briefing book that is published in Microsoft ProClarity Analytics Server, you receive one of the following error messages.  If caching is enabled in ProClarity Analytics Server, you receive the following error message:

Success

 If caching is disabled in ProClarity Analytics Server, you receive the following error message:

The selected page could not be opened because the cube could not be found. Please choose a different page



This problem occurs if the following conditions are true:
 * More than one language of ProClarity Analytics Server is installed.
 * You have enough access permissions to the cube that the briefing book uses.



CAUSE
In ProClarity Standard, after a user views a page in one language, the user cannot access the same version of Analysis Services by using a briefing book because of a logon failure.

The Microsoft OLE DB provider cannot switch locales after one locale is set. To improve performance, ProClarity Analytics Server caches the provider. Therefore, if the locale does not match the locale that is specified in the original connection, ProClarity Analytics Server cannot access Analysis Services by using the provider.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this problem, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate and then right-click the following registry subkey:

 Point to New, and then click DWORD Value.</li> Type NewProviderOnLogin for the registry entry name, and then press ENTER.</li> Double-click the NewProviderOnLogin entry that you created in step 4.</li> In the Value Data box, type 1 .</li> Click OK.</li></ol>

Note This setting may cause slow performance. When the NewProviderOnLogin registry entry is set to 1, ProClarity Analytics Server creates a new instance of the OLE DB provider for each logon request to Analysis Services.

Keywords: kbtshoot kbexpertiseinter kbprb KB934081

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