Microsoft KB Archive/122381

= Err Msg: Hard Drive Partition... w/Quantum 540 MB IDE Drive =

Article ID: 122381

Article Last Modified on 10/31/2006

-

APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

-



This article was previously published under Q122381



SYMPTOMS
When you upgrade or install Windows NT version 3.5 on a Dell Dimension XPS P60 PCI computer with a Quantum 540 megabyte (MB) IDE hard disk drive, the following error message may appear:

Hard drive partition containing the free space selected for installation is not accessible to the computer's startup program.



CAUSE
This problem occurs if the hard disk drive does not support Logical Block Addressing (LBA) mode. LBA is supported on Quantum IDE hard disk drives with the BIOS revision starting with the letters EC.



WORKAROUND
To correct this problem:


 * 1) Verify the BIOS revision of the hard disk drive starting with the letters EC. Call Dell Technical Support at (800) 624-9896 for more information.
 * 2) Back up all contents on the hard disk drive. Go to the system CMOS configuration and change the hard disk drive information from AUTO to 1024 cylinders, 16 heads and 63 sectors.
 * 3) Repartition the hard disk drive.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt hd 3rdparty

Keywords: kb3rdparty KB122381

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.