Microsoft KB Archive/184313

= Err Msg: Certificate Server Could Not Process Request * =

Article ID: 184313

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0
 * Microsoft Certificate Server 1.0

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This article was previously published under Q184313



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SUMMARY


SYMPTOMS
When you try to obtain a certificate from the locally installed Microsoft Certificate Server 1.0, an error message may appear and the application event log may contain the following error:

The Certificate Server could not process request * due to an error:

0x8007000d. The request was for CN=*, OU=*, O=*, L=*, S=*, C=*. The

certificate would contain an encoded length that is potentially

incompatible with older enrollment software. Submit a new request using

different length input data for the following field: Extensions.



RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD). To resolve this problem, you must edit the registry and disable the 127-character-length-checking option. To set this option, you must change the value of CertEnrollCompatible from 1 to 0.

The registry path is:

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\CertSvc \Configuration\\

NOTE: The above registry key is one path; it has been wrapped for readability.

After making the change in the registry, you must stop and restart the Certificate Server computer.

Additional query words: IIS 4.0 NTOP

Keywords: kbprb KB184313

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