Microsoft KB Archive/167144

= OL97: Reply to Internet Mail Does Not Preserve Original Format =

Article ID: 167144

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q167144



SYMPTOMS
When you reply to an e-mail message received from the Internet that has rich text formatting (RTF) applied, the reply message sent using the Internet Mail service in Microsoft Outlook 97 does not contain rich text formatting.



RESOLUTION
To preserve the original format in the reply of an Internet mail message, install the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP). The IMEP is available on the Microsoft Internet site at:

http://www.microsoft.com/office/

NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

http://www.microsoft.com/



MORE INFORMATION
If you send Outlook-specific items to other Outlook users via the Internet, such as a meeting request, or a message that includes voting options, these must be sent in rich text format to work properly.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97. The Problem is corrected in the Internet Mail Enhancement Pack for Microsoft Outlook 97 (IMEP).

Keywords: KB167144

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