Microsoft KB Archive/317654

= : Recipient Update Service Does Not Update Objects =

PSS ID Number: 317654

Article Last Modified on 6/30/2003

-

The information in this article applies to:


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server

-



This article was previously published under Q317654



SYMPTOMS
Newly created objects, or objects whose properties have been modified, are not updated by the Recipient Update Service (RUS).

If you examine the Application log, either there are no errors logged by the Recipient Update Service, or the following errors are present:

Event Type: Warning

Event Source: MSExchangeAL

Event Category: Replication

Event ID: 8317

Description:

The service could not update the entry 'CN=userc,CN=Users,DC=domain,DC=com' because inheritable permissions may not have propagated completely down to this object yet. The inheritance time may vary depending on the number of Active Directory objects within the domain and also the load of your domain controllers. To correct this problem, verify that the Exchange permissions have been propagated to this object and then force a rebuild for the Recipient Update Service on this domain. DC=domain,DC=com

Event Type: Error

Event Source: MSExchangeAL

Event Category: LDAP Operations

Event ID: 8270

Description:

LDAP returned the error [10000001] Local Error when importing the transaction dn:  changetype: Modify

showInAddressBook:add:CN=All Users,CN=All Address Lists,CN=Address Lists Container,CN=HQ,CN=Microsoft ...


 * CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists

mail:user@domain.com

textEncodedORAddress:c=us;a= ;p=HQ;o=Exchange;s=userf;

msExchPoliciesIncluded:add:{D1D8C0C6-D450-4CD7-8F35-1F5A42C49C1C},{26491CFC-9E50-4857-861B-0CB8DF22B5D7}

msExchUserAccountControl:0

msExchALObjectVersion:52

objectGUID:1631A14EC051DF4C87260F7AE8212AE6

-

DC=domain,DC=com

Note Error logging is not affected by the MsExchangeAL logging frequency setting.



CAUSE
This issue may occur when the Recipient Update Service does not have permissions to the particular object, either because permission inheritance is blocked, or because the Exchange Enterprise Group is missing permissions at the domain level.



RESOLUTION
To resolve this issue, follow these steps:  Insert your Exchange 2000 Server or Exchange Server 2003 CD-ROM into the CD-ROM drive. Click Start, click Run, type :I386/Setup.exe /domainprep in the Open box, and then press ENTER.

refers to the drive letter of your CD-ROM drive. When you run Setup with the domainprep switch, you restore default permissions for Exchange Enterprise Groups. Rebuild Recipient Update Services (RUS). To do this, follow these steps:  Click Start, point to Programs, point to Microsoft Exchange, and then click Exchange System Manager. Double-click Recipients, and then click Recipient Update Services. Right-click each Recipient Update Service listed in the right pane, and then click Rebuild on the shortcut menu.</li></ol> </li></ol>

<div class="moreinformation_section">

MORE INFORMATION
To view the permissions for Exchange Enterprise Groups at the domain level, follow these steps:
 * 1) Click Start, point to Programs, point to Microsoft Exchange, and then click Active Directory Users and Computers.
 * 2) On the View menu, click Advanced Features.
 * 3) Right-click the domain, and then click Properties on the shortcut menu.
 * 4) Click the Security tab, and then click Advanced.

There are several permissions for Exchange Enterprise Groups at the domain level, including four write permissions. If some of the write permissions are missing, it is most likely that the 8270 or 8317 events will be logged in the Application log. If all of the write permissions are missing, there may not be any errors logged.

For additional information about a similar issue caused by blocked object permission inheritance, click the article number below to view the article in the Microsoft Knowledge Base:

297124 XADM: Recipient Update Service Does Not Stamp Users and No Error Is Logged

For additional information about tasks performed by the Recipient Update Service, click the article number below to view the article in the Microsoft Knowledge Base:

253770 XADM: Tasks Performed by the Recipient Update Service

Additional query words: XADM

Keywords: kbprb KB317654

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch kbExchangeServ2003Ent kbExchangeServ2003Search kbExchangeServ2003St

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2004 Microsoft Corporation. All rights reserved.