Microsoft KB Archive/298299

= McAfee VirusScan Icon Does Not Appear on Multiple User Accounts on the Same Computer =

Article ID: 298299

Article Last Modified on 10/20/2001

-

APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

-



This article was previously published under Q298299





SYMPTOMS
When you install McAfee VirusScan version 5.12 in a user account, a VirusScan icon appears in the Control Panel, on the Start menu, and on the Desktop. If you switch to a different user account on the same computer, the McAfee program appears not to be installed because the VirusScan icons are missing.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Network Associates, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbnofix kbprb kb3rdparty KB298299

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.