Microsoft KB Archive/321868

= Cannot Create Channel If Parent Channel Rights Contain a Group That Was Deleted =

Article ID: 321868

Article Last Modified on 10/10/2005

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APPLIES TO


 * Microsoft Content Management Server 2001 Service Pack 1

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This article was previously published under Q321868



SYMPTOMS
When you call the CreateChannel method, you may receive the following error message:

Despite being referenced by a valid index, the entry could not be found in the collection



CAUSE
The parent channel contains an access control entry for a group that has been deleted.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Content Management Server 2001 security hotfix that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date          Time   Version            Size  File name 09-May-2002  02:31  4.10.0942.20  1,093,703  Aeserverobject.dll NOTE: Because of file dependencies, this update requires Content Management Server 2001 Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Content Management Server 2001.

For additional information about problems that have been addressed by the CMS security hotfix, click the article number below to view the article in the Microsoft Knowledge Base:

326075 Microsoft Content Management Server 2001 Security Hotfix List

Keywords: kbbug kbfix kbqfe kbcontentmgtserv2001presp2fix kbhotfixserver KB321868

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