Microsoft KB Archive/320675

= Event ID 3 Is Logged in IISLOG After You Restrict Access to the LogFiles Folder =

Article ID: 320675

Article Last Modified on 9/27/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q320675



SYMPTOMS
When you restart Internet Information Server (IIS), the following event is logged in the event log:

Source: IISLOG

Error: None

Event ID: 3

Description: IIS Logging was unable to create the file C:\WINNT\System32\LogFiles\W3SVC1\ex020401.log. The data is the error.



CAUSE
This error occurs if you restrict the permissions on the folder that contains the log files (for example, if the Everyone group and the IUSR_ account do not have at least Change permissions on the folders in the C:\WINNT\System32\LogFiles folder).

You see this error only if the first request to the server is a Microsoft Active Server Pages (ASP) page.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size     File name --  30-Apr-2002  08:31  4.2.776.1         214,544  Adsiis.dll 30-Apr-2002 08:32  4.2.776.1         330,672  Asp.dll 30-Apr-2002 08:32  4.2.776.1          34,384  Clusiis4.dll 30-Apr-2002 08:31  4.2.776.1          55,392  Httpodbc.dll 30-Apr-2002 08:31  4.2.776.1          98,912  Iischema.dll 30-Apr-2002 08:30  4.2.776.1          63,984  Iislog.dll 30-Apr-2002 08:30  4.2.776.1         185,792  Infocomm.dll 30-Apr-2002 08:30  4.2.776.1          29,520  Iscomlog.dll 30-Apr-2002 08:31  4.2.776.1          38,256  Ssinc.dll 30-Apr-2002 08:31  4.2.776.1          25,360  Sspifilt.dll 30-Apr-2002 08:31  4.2.776.1         231,104  W3svc.dll 30-Apr-2002 08:30  4.2.776.1          88,032  Wam.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: logfiles directory

Keywords: kbbug kbfix kbqfe kbhotfixserver KB320675

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