Microsoft KB Archive/822963

= Internet Explorer Uses a Dial-Up Connection Instead of a LAN Connection =

Article ID: 822963

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0 Service Pack 1, when used with:  Microsoft Windows XP Embedded  Microsoft Internet Explorer 6.0 Service Pack 2, when used with:  Microsoft Windows XP Service Pack 2

 Microsoft Windows XP Service Pack 2 </li></ul>

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<div class="symptoms_section">

SYMPTOMS
While you are using Microsoft Internet Explorer 6 Service Pack 1 (SP1) or Internet Explorer Service Pack 2 (SP2) on a Microsoft Windows XP-based computer, Internet Explorer uses your dial-up connection instead of your LAN connection to connect after your LAN connection is reestablished from a previous outage.

<div class="cause_section">

CAUSE
This behavior may occur if you select the Dial whenever a network connection is not present option, and Internet Explorer cannot find your network path.

Note To locate the Dial whenever a network connection is not present option in Internet Explorer, click Tools, click Internet Options, and then click Connections.

<div class="resolution_section">

Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Note After you apply Windows XP Service Pack 2 (SP2), you must edit the registry to enable the fix. For more information, see the &quot;Installation instructions&quot; section.

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size     File name ---  21-Aug-2003  12:03  6.0.2800.1250  586,240  Wininet.dll

Installation instructions
After you install Windows XP SP2 or the hotfix that is described in this article, you must edit the registry to enable the hotfix.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Follow these steps, and then quit Registry Editor: <ol> Click Start, click Run, type regedit, and then click OK.</li> Locate and then click the following key in the registry:

 

</li> On the Edit menu, point to New, and then click DWORD Value.</li> Type NoCheckAutodialOverRide, and then press ENTER.</li> On the Edit menu, click Modify.</li> Type 1, and then click OK.</li></ol>

<div class="workaround_section">

WORKAROUND
To work around this problem, connect Internet Explorer to a Web server that is available on your local intranet. As a result, Internet Explorer uses your LAN connection.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Internet Explorer 6 Service Pack 1.

This problem was first corrected in Windows XP Service Pack 2.

Keywords: kbhotfixserver kbqfe kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB822963

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