Microsoft KB Archive/916908

= Error message when you start Fable: The Lost Chapters: &quot;We are sorry, but we have detected that the game did not exit correctly. We recommend starting the game in safe mode&quot; =

Article ID: 916908

Article Last Modified on 11/14/2007

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APPLIES TO


 * Fable: The Lost Chapters PC

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SYMPTOMS
When you start Microsoft Fable: The Lost Chapters PC, you may receive the following error message:

We are sorry, but we have detected that the game did not exit correctly. We recommend starting the game in safe mode. Safe mode may disable some advanced features of the game, but may allow you to play the game.

Additionally, you may receive the following error message:

Fable.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you click the Click Here link in the dialog box, you receive an error signature that is similar to the following: App name: fable.exe

App ver: 25.7.13.149

Mod name: fable.exe

Mod ver: 25.7.13.149

Offset: 005BEB7D



CAUSE
This issue may occur if the profile is corrupted in Microsoft Windows XP or in Windows Vista.



RESOLUTION
To resolve this issue, create a new user account. To create a new user account, use the method that corresponds to the version of Windows that you are using.

Windows Vista
To resolve this issue, follow the steps in the appropriate section.

The computer is connected to the Internet
View the &quot;Create a user account&quot; topic on the following Windows Online Help and Support Web site:

http://windowshelp.microsoft.com/

The computer is not connected to the Internet
View the &quot;Create a user account&quot; topic in Windows Help and Support on the computer's hard disk. To do this, follow these steps:
 * 1) Click Start, and then click Help and Support.
 * 2) In the Search Help box or in the Search online Help box, type Create a user account, and then click Search Help.
 * 3) In the list of topics, click Create a user account.
 * 4) Click the link that best describes the problem that you are experiencing.
 * 5) Follow the suggestions to troubleshoot the problem that you are experiencing.

Microsoft Windows XP Home Edition

 * 1) Click Start, click Run, type nusrmgr.cpl, and then click OK.
 * 2) Under Pick a task, click Create a new account.
 * 3) Type the name that you want to use for the account, and then click Next.
 * 4) Select the account type that you want, and then click Create Account.
 * 5) Log on by using the new account, and then start the game.

Microsoft Windows XP Professional Edition

 * 1) Click Start, click Run, type nusrmgr.cpl, and then click OK.
 * 2) On the Users tab, click Add.
 * 3) Type a name for the new user account, type your full name, and then type a description for the account.
 * 4) If the computer is set up as part of a client/server network, type the domain name, and then click Next.

Note If the computer is set up as an individual computer (without a network) or in a peer-to-peer network, you do not have to provide a domain name.
 * 1) Type a user password, and then type the user password again to confirm the password.

Important Passwords are case–sensitive. For example, MyPassword and mypassword are treated as two different passwords.
 * 1) Click Next.
 * 2) Select the level of access that you want for your user account, and then click Finish.
 * 3) Log on by using the new account, and then start the game.

Additional query words: login corrupt



Keywords: kberrmsg kbprb KB916908

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