Microsoft KB Archive/126591

= PC Mac: Err Msg: Application Unknown Has Unexpectedly Quit =

Article ID: 126591

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0

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This article was previously published under Q126591



SYMPTOMS
When you use version 3.0 of Microsoft Mail for PC Networks, Macintosh workstation and you attempt to send to an X.400 message from the Macintosh client, the following error may occur:

The application "unknown" has unexpectedly quit

because an error of type 1 occurred.



CAUSE
The error can occur when the address contains country code, Administrative Management Domain, Private Management Domain, or Domain Defined Attribute type and value for the full address (For example, =us/admd=a/prmd=p/dda.type=r-1 /dda.value=aaaa bbbbb (c)).



WORKAROUND
Use additional address fields, such as Personal Name, Organization Name, Organization Unit Name, User Agent Identifier, or X.121 Address.



STATUS
Microsoft has confirmed this to be problem in version 3.0 of Microsoft Mail for PC Networks, Macintosh workstation. This problem was corrected in Macintosh workstation version 3.0.5. If you do not have version 3.0.5 (or later), you can find MACLIENT.HQX or MACLIENT.SEA, a self-extracting file, on the following services:

NOTE: MACLIENT.HQX is on the Microsoft FTP Web site.  Microsoft's World Wide Web Site on the Internet

On the www.microsoft.com home page, click the Support icon.

Click Knowledge Base, and select the product.

Enter kbfile MACLIENT.HQX, and click GO!

Open the article, and click the button to download the file.

 Internet (anonymous FTP)

ftp ftp.microsoft.com

Change to the Softlib/Mslfiles folder.

Get MACLIENT.HQX

 The Microsoft Network

On the Edit menu, click Go To, and then click Other Location.

Type mssupport.

Double-click the MS Software Library icon.

Find the appropriate product area.

Locate and Download MACLIENT.HQX.



For additional information about downloading, please see the following article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Additional query words: 3.20

Keywords: KB126591

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