Microsoft KB Archive/136470

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HP Vectra 486/50 Computer Hangs After Choosing to Restart

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Q136470

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you are using a Hewlett-Packard Vectra 486/50 computer, the computer may stop responding (hang) when you choose the Restart The Computer option in the Shut Down Windows dialog box.

CAUSE
This problem occurs because of a hardware cache problem. An address is being overwritten.

RESOLUTION
To resolve this problem, disable video shadowing in the computer's CMOS settings. For information about how to do so, please consult your computer documentation or manufacturer.

Keywords : win95

Issue type :

Technology : kbWin95search kbWin95