Microsoft KB Archive/189182

= Outlook 98 Articles Available by Fax or E-Mail: Fax =

ID: Q189182

The information in this article applies to:


 * Microsoft Outlook 98

SUMMARY
This article shows you how to obtain support information from the Microsoft Knowledge Base by e-mail or by fax. If you are currently viewing this article on the World Wide Web, this information may not pertain to you.

MORE INFORMATION
The "Article Listing" section of this article includes a subset of Knowledge Base articles about Outlook Configuration, Environment and Setup. Use the instructions in the "Ordering an Articles by E-mail or by Fax" section of this article to order items from this list.

Note that because Microsoft Technical Support is constantly adding new information to the Knowledge Base, not all articles are listed here. For this reason, you may want to look on the Web to find the information you are looking for. Microsoft Technical Support on the Web is located at the following address on the World Wide Web:

http://support.microsoft.com/support/default.asp

Ordering an Article by E-mail
To have an article from the list sent to you in e-mail, send a message to "mshelp@microsoft.com" (without the quotation marks), and use the Article ID in the subject line of the message, as in the following example:

TO: mshelp@microsoft.com SUBJECT: Q119591 For more information about how to order an article by e-mail, send an e- mail message to the following e-mail address:

mshelp@microsoft.com

Ordering an Article over the Phone and Having It Sent to a Fax Machine
To have an article sent to a fax machine, use the Microsoft FastTips System. Microsoft FastTips is available 24 hours a day, 7 days a week, from a touch-tone telephone. To order items from this article list, first note the five- to six-digit number of the Article ID shown for each item, and then follow these steps:

1. Dial the toll-free FastTips number:

(800) 936-4100 2. When prompted, select the appropriate number for the product you are

using (for example, for Microsoft Word, select 2). 3. When prompted, select the version of the product that you are using.

4. From the "FastTips Main Menu," select 1 to place a FastTips catalog

order. 5. At the "to order items from your catalog" prompt, select 1.

6. When prompted with the "at the tone, enter the item ID number followed

by the pound key" message, enter the Article ID number from the  following list and press # (use the numbers following "Q," but do not   include "Q").

NOTE: You can order up to five items at a time. 7. When prompted, select the fax option and enter your three-digit area

code and seven-digit fax number. 8. When you're finished ordering, hang up.

If you have problems receiving a fax, please call the FastTips Hotline at (425) 635-3199.

ARTICLE LISTING
ARTICLE ID ARTICLE TITLE

Q188786  OL98: (IMO) Wrong Fax Number Is Dialed Q188323  OL98: (IMO) Fax Number Verification Displays for Every Fax Q188214  OL98: (IMO) New WinFax and New Fax Message Both on Actions menu Q187979  OL98: (CW) Windows Messaging and Microsoft Fax with Windows 98 Q187978  OL98: (IMO) Can't Fax After Mail Merge from Microsoft Word Q187645  OL98: Different Fax Services Installed With Outlook 98 Q187273  OL98: (IMO) ErrMsg: No Viewer Capable of Viewing FXO Files Q186671  OL98: (CW) Taskbar Envelope Does Not Disappear After Viewing Fax Q186576  OL98: Additional +1 Added to Phone Number of Contact Q186349  OL98: (IMO) Winfax SE Fax Prints Black Page From Canon BJC600E Q185610  OL98: (CW) ErrMsg: Unknown Recipient Q185418  OL98: Data Missing When Importing and Exporting Q185393  OL98: (IMO) Configuring AT&T Worldnet Service Q185361  OL98: Internal Fields Used by Outlook Folders Q184409  OL98: ODK: Fax Support Not Deployable with ODW Q184390  OL98: (IMO) Blank Page Printed Instead of Received Fax Q184287  OL98: (IMO) "Please select a cover page..." Error When Faxing Q183973  OL98: (IMO) Err Msg: Automatic Printing of the File Has Failed Q183947  OL98: (IMO) Cannot Remove WinFax By Disabling the Extension Q183946  OL98: (IMO) How to Remove and Reinstall WinFax Starter Edition Q183945  OL98: (IMO) Automatic Receive Fax Option Doesn't Stay Selected Q183944  OL98: (IMO) Troubleshooting Symantec WinFax Starter Edition Q183943  OL98: (IMO) WinFax Starter Edition Gives SMTP/POP Error On Send Q183926  OL98: (IMO) Formatting Lost Using WinFax Starter Edition Q183788  OL98: (IMO) No Menu Item for New Fax to Contact in Actions Menu Q183762  OL98: (IMO) Microsoft Fax Replaced with WinFax Starter Edition Q183708  OL98: (IMO) Fax Messages Sent Using Wrong Account Q183463  OL98: (IMO) Large System Fonts Cause Clipping on Cover Pages Q183462  OL98: Cannot Export to Personal Address Book Q183410  OL98: Contents of the Outlook 98 ValuPack Q183267  OL98: (IMO) ErrMsg: "Unable to Print the Attachment" in Fax Q183129  OL98: Contents of the Outlook Readme File Q183120  OL98: (IMO) Winfax Pro Update Utility Available Q182874  OL98: Outlook Address Book Missing New Contact From Same Company Q182609  OL98:(IMO) Fax Not in Inbox If Outlook Exited During Transmission Q182572  OL98: How to Troubleshoot Mail Stuck in the Outbox Q182159  OL98: (CW) User Profiles and Information Services Q182151  OL98: Troubleshooting Outlook Configuration Problems Q182001  OL98: How to Troubleshoot IPF Errors in Outllib.dll Q181356  OL98: (CW) MAPI was Unable to Load the Information Service Q181222  OL98: (CW) How to Type a Fax Number on the To Line of a Mail Msg Q181070  OL98: Contact Fax Numbers May Fail with +1 Prefix Q181054  OL98: (CW) Microsoft Fax Does Not Process Dialing Properties Q180993  OL98: (CW) Cannot Edit Received Fax Message Q180830  OL98: (CW) Contact Information Does Not Appear in Address Book Q180479  OL98: Converting Windows Cardfile Files to Outlook Q180426  OL98: Fax Uses Incorrect Country Code With Windows NT Q180346   OL98: (CW) Non-delivery Message with Scheduled Fax and Wizard Q180089  OL98: No Matching Items Found Using "From" Criteria Q179752  OL98: (CW) How to Record a Fax in the Journal Q179386  OL98: How to Send a Contact to a Fax Address Q177813  OL98: File List for Full Install of Corporate/Workgroup Part 2 Q142345  WD97: Unable to Fax Mail Merge to Microsoft Fax from Word