Microsoft KB Archive/927497

= An incorrect organizational unit name appears in the Discovery data list of a discovered object after you run the Active Directory System Discovery method in SMS 2003 =

Article ID: 927497

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you run the Active Directory System Discovery method in Microsoft Systems Management Server (SMS) 2003, the method runs as expected. However, when you right-click a discovered object, and then you click Properties, an incorrect organizational unit name appears in the Discovery data list of the  Properties dialog box.

You experience this problem if the organizational unit contains a comma in its name. For example, pretend that the following organizational unit is configured in the Active Directory directory service:

Example.com\OU-1\OU-2\OU, 3

In this scenario, OU, 3 appears next to SystemOUName in the Discovery data list. You expect Example.com\OU-1\OU-2\OU, 3 to appear next to SystemOUName in the Discovery data list.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, you must be running SMS 2003 Service Pack 2 (SP2) to apply this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

885643 How to obtain the latest Systems Management Server 2003 service pack

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB927497

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