Microsoft KB Archive/918709

= The e-mail functionality is unavailable in OneNote 2003 after you upgrade to Outlook 2007 =

Article ID: 918709

Article Last Modified on 11/3/2006

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APPLIES TO


 * Microsoft Office OneNote 2003
 * Microsoft Office Outlook 2007

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SYMPTOMS
Consider the following scenario. You are using a computer that is running Microsoft Office Outlook 2003 and Microsoft Office OneNote 2003. Then, you upgrade to Microsoft Office Outlook 2007. In this scenario, the e-mail functionality is unavailable in OneNote 2003. For example, the following behavior occurs in OneNote 2003:
 * The E-mail button does not appear on the Standard toolbar.
 * When you point to Send To on the File menu, the Mail Recipient menu command does not appear.



CAUSE
This behavior occurs because the version of Microsoft Office OneNote that you are using differs from the version of Microsoft Office Outlook that you are using. To use the e-mail functionality in OneNote 2003, you must be using Outlook 2003.



RESOLUTION
To resolve this behavior, upgrade OneNote 2003 to Microsoft Office OneNote 2007.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

818231 You cannot use e-mail features in OneNote 2003 if you did not install Outlook 2003

Additional query words: onenote2003 onenote2k3 onenote11 on2003 on2k3 on11 outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12

Keywords: kbtshoot kbemail kbexpertisebeginner kbprb KB918709

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