Microsoft KB Archive/898586

= You cannot switch to the inset window during Online Spotlight if you are playing music or watching TV in Windows XP Media Center Edition 2005 =

Article ID: 898586

Article Last Modified on 6/2/2005

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
You cannot switch to the inset window by using the keyboard or remote. However, you can use the mouse to switch to the inset window. This symptom occurs if you switch to the Online Spotlight screen while you are playing music or watching TV.



CAUSE
This issue occurs because Control the media experience in Media Center is not checked.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Media Center by using the green button on the remote.
 * 2) Select Settings, and then select General.
 * 3) Select More Program Options.
 * 4) Make sure that Control the media experience in Media Center is checked.



Technical support for Media Center
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site:

http://www.microsoft.com/windowsxp/mediacenter/

Keywords: kbtshoot kbprb KB898586

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