Microsoft KB Archive/835147

= FIX: Users experience slow load times when your Commerce Server Web site has many ads or discounts =

Article ID: 835147

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Service Pack 2

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SYMPTOMS
If your Microsoft Commerce Server 2002 Web site contains many ads or discounts, you may notice that the campaign CacheManager object load time is slow when the first client visits your Web site.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name 21-Jan-2004 00:26  4.5.3351.0  569,584  Csfcomp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbqfe kbhotfixserver kbcommserv2002presp3fix kbfix kbbug KB835147

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