Microsoft KB Archive/137594

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System Hangs Using EtherExpress PRO/100 in EISA/PCI Computer

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Q137594

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
If you are using an Intel EtherExpress PRO/100 EISA-based network adapter in a computer with both an EISA and a PCI bus, the computer may stop responding (hang) when you try to install Windows 95 or copy the Windows 95 cabinet (.cab) files from a server. This problem can occur regardless of the network protocols or clients in use, but does not occur on computers with only an EISA bus, or if you are using real-mode (NDIS 2) network drivers.

CAUSE
This problem is caused by bus timing problems that occur when both an EISA and a PCI bus are present in a computer.

RESOLUTION
To work around this problem, follow these steps:


 * 1) In Control Panel, double-click the Network icon.
 * 2) Click the Intel EtherExpress PRO/100 (EISA) network adapter, and then click Properties.
 * 3) Click the Advanced tab.
 * 4) In the Property box, click Off, and then change the number in the Value box to 10.
 * 5) In the Property box, click On, and then change the number in the Value box to 10.
 * 6) Click OK.

NOTE: The above procedure may not completely eliminate this problem, but should significantly improve system stability when you are accessing the network. To completely eliminate the problem, you must use real-mode drivers for the Intel EtherExpress PRO/100 network adapter. To configure the adapter to use real-mode drivers, follow these steps:


 * 1) In Control Panel, double-click the Network icon.
 * 2) Click the Intel EtherExpress PRO/100 (EISA) network adapter, and then click Properties.
 * 3) Click the Real Mode (16 Bit) NDIS Driver option button.
 * 4) Click OK.

You may want to contact the network adapter's manufacturer to inquire about a possible updated protected-mode driver that resolves this problem.

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Technology : kbWin95search kbWin95