Microsoft KB Archive/904829

= You receive a &quot;This folder already contains a file named ' '&quot; message when you copy an NTFS encrypted file to a new location on a Windows XP Service Pack 2-based computer =

Article ID: 904829

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Service Pack 2
 * Microsoft Windows XP Service Pack 2

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SYMPTOMS
Consider the following scenario:
 * You have installed file security products on a Microsoft Windows XP Service Pack 2 (SP2)-based computer.
 * You are using drives that are formatted to use the NTFS file system.
 * You copy an NTFS encrypted file to a new location on the computer.

In this scenario, you receive the following message:

This folder already contains a file named ' '.

Would you like to replace the existing file

modified  and

with this one?

modified  and

You receive this message even though you copied the encrypted file to a folder that does not already contain the encrypted file.



CAUSE
This problem occurs because some file security products disable the NTFS encryption function by using a file system filter driver. The filter driver disables the NTFS encryption function by returning an error on data encryption requests. The Lsasrv.dll module does not correctly handle this error.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size     File name --  27-Jul-2005  02:33  5.1.2600.1721     666,624  Lsasrv.dll 27-Jul-2005 02:24  5.1.2600.2727     726,016  Lsasrv.dll 26-Jul-2005 23:49  5.1.2600.2727      30,720  Arpidfix.exe 25-Feb-2005 03:35  6.1.22.4          371,936  Updspapi.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbwinxppresp3fix kbwinxpsp3fix kbhotfixserver KB904829

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