Microsoft KB Archive/148989

= Internet Server Manager Fails to Start =

Article ID: 148989

Article Last Modified on 6/23/2005

-

APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Internet Information Server 1.0

-



This article was previously published under Q148989



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx





SYMPTOMS
When you double-click the Internet Server Manager icon in the Internet Information Server (IIS) group, the hour glass will appear and disappear, and IIS will fail to start.

The WWW publishing service shows started in Control Panel Services; however, the clients cannot connect to any pages on the server. In addition, the FTP server shows running; however, the clients get "connection refused" and also Gopher shows running, but Gopher clients can not connect to the server.



CAUSE
If the eventlog service is disabled or stopped, you will not be able to run Internet Server Manager; instead, connect to the WWW, FTP server, or Gopher server.



RESOLUTION
Enable Eventlog services from the Control Panel Services applet.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Information Server version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbenv KB148989

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.