Microsoft KB Archive/291949

= FIX: Failed Documents Are Sent to the Suspended Queue Instead of the Retry Queue =

Article ID: 291949

Article Last Modified on 10/17/2003

-

APPLIES TO


 * Microsoft BizTalk Server 2000 Standard Edition

-



This article was previously published under Q291949



SYMPTOMS
When a connection to SQL Server fails, BizTalk Server sends documents that are being processed to the Suspended queue.



CAUSE
If a server failure occurs and BizTalk transactions are aborted, BizTalk automatically moves all of the items that are being processed into the Suspended queue. This occurs to prevent redundant document processing (&quot;double pumping&quot;) of documents that are sent through unreliable transports, such as HTTP or File.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft BizTalk Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

299664 INFO: How to Obtain the Latest BizTalk Server 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft BizTalk Server 2000 Service Pack 1.



MORE INFORMATION
BizTalk Messaging Server now supports &quot;at least once&quot; semantics. With the updated files installed (see the Resolution section), if the system experiences a catastrophic failure after it sends a document for processing, but before the document is deleted from the Work queue, the document is sent to the Retry queue when a reliable transport is used. However, if an unreliable transport (such as HTTP or File) is used, the document may be &quot;double pumped&quot; or processed more than once.

With this functionality, BizTalk Server can handle SQL failovers without disabling receive functions or placing documents into the Suspended queue.

After you install this fix, you must run CleanQueuesPatch.sql from the SQL Server Query Analyzer for the fix to work correctly.

Keywords: kbbug kbfix kbbiztalk2000sp1fix KB291949

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.