Microsoft KB Archive/132168

= Applications Run From the AT Schedule Service Cannot Print =

PSS ID Number: 132168

Article Last Modified on 11/4/2003

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The information in this article applies to:


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q132168



SYMPTOMS
If you start an application using the AT Schedule service with the Interactive switch, the application's printers are disabled. If the application tries to print automatically at startup using a macro, printing fails and some applications (for example, Word For Windows 6.0 and Write) display an error message indicating the printer is not configured properly or not present.



WORKAROUND
No workaround is available if you are running 16-bit applications from the AT Schedule service.

If you are running 32-bit applications:

 Setup the printers with an administrator account and save the user profile:

 Log on as administrator and setup the printers. Use the Windows NT Server User Profile editor or the Windows NT Resource Kit User Profile editor (under Windows NT Workstation) and save the current profile as System and User Default. Restart the system so that the changes will take effect.

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 Use an administrative user account instead of the System Account for the Schedule service. To change the settings:

 Run Control Panel and choose Services.</li> Select Schedule and then choose Startup.</li> Select This Account and then use an account that has administrative privileges.</li> Supply the correct password and confirm it.</li></ol> </li></ul>

<div class="status_section">

STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: schedule

Keywords: kbprint KB132168

Technology: kbWinNT351search kbWinNTS351 kbWinNTS351search kbWinNTsearch kbWinNTSsearch kbWinNTW351 kbWinNTW351search kbWinNTWsearch

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