Microsoft KB Archive/837138

= The MTA may quit unexpectedly when a message is addressed to an X400 address that contains long MSXCX500 DDA values in Exchange Server 5.5 =

Article ID: 837138

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
The Microsoft Exchange Server 5.5 message transfer agent (MTA) may quit unexpectedly, and you may see a call stack that is similar to the following: 0:023> kb ChildEBP RetAddr Args to Child 03affb38 0043bdb6 01d2e968 769762ee 0046da0d emsmta!_snpugetc+0x83 03afff28 0043b48c 0046da0d 00695350 01cd3f18 emsmta!otpmrfo+0x643 03afff48 004a5046 0046da0d 01d0bc58 0105f860 emsmta!otpmmai2+0x129 03afff8c 0046da1e 0105f860 00000000 0000000d emsmta!otpmmain+0x3c6 03afffb8 77f04ef0 0000000d 0105f860 00000000 emsmta!sbpiwbep+0x67 03afffec 00000000 0046d9c6 0000000d 00000000 KERNEL32!BaseThreadStart+0x51



CAUSE
This problem may occur if a message is addressed to an X400 address that contains many long embedded MSXCX500 domain-defined attribute (DDA) values.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft Exchange Server 5.5 installed to apply this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size       File name 01-Aug-2001 17:02                  41,325  Dbserver.sch 16-Sep-2002 15:49                  88,248  Dsadap.xv2 16-Sep-2002 15:49                  33,049  Edi.xv2 11-Feb-2004 00:31  5.5.2657.94  1,941,776  Emsmta.exe 11-Feb-2004 00:20  5.5.2657.94     69,904  Ems_rid.dll 13-Jun-2001 17:05                 133,435  Infoplog.cfg 11-Feb-2004 00:20  5.5.2657.94     19,728  Maxapia.dll 11-Feb-2004 00:20  5.5.2657.94     12,048  Maxapiv1.dll 11-Feb-2004 00:32  5.5.2657.94    167,184  Mtacheck.exe 11-Feb-2004 00:20  5.5.2657.94    743,696  Mtamsg.dll 11-Feb-2004 00:20  5.5.2657.94     16,656  Mtaperf.dll 18-Aug-2003 19:03                   5,621  Mtaperf.h   11-Feb-2004  00:20                  52,082  Mtaperf.ini 11-Feb-2004 00:20  5.5.2657.94     16,656  Mtxapia.dll 11-Feb-2004 00:20  5.5.2657.94     11,536  Mtxapiv1.dll 16-Sep-2002 15:49                  36,452  P2.tpl 13-Jun-2001 17:06                  50,789  P2.xv2 17-Sep-2001 18:45                  14,002  P42.tpl 16-Sep-2002 15:49                  41,222  P772.tpl 16-Sep-2002 15:49                   9,028  P772.xv2 29-Aug-2001 18:16                  23,350  Rdi.xv2 11-Feb-2004 00:19  5.5.2657.94    322,320  X400om.dll 11-Feb-2004 00:19  5.5.2657.94     40,208  X400omv1.dll 16-Sep-2002 15:49                  31,276  X500dap.tpl



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about the terminology that is used to describe Microsoft product updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

817903 XADM: New naming schema for Exchange Server software update packages

Additional query words: crash terminate

Keywords: kbhotfixserver kbqfe kbtransport kbexchange550presp5fix kbbug kbfix kbqfe KB837138

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