Microsoft KB Archive/290188

= How to Troubleshoot a Stop 0x0000002D SCSI_DISK_DRIVER_INTERNAL Error Message =

Article ID: 290188

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q290188





SUMMARY
This article describes how to troubleshoot the following error message:

STOP 0x0000002D (parameter 1, parameter 2, parameter 3, parameter 4)

SCSI_DISK_DRIVER_INTERNAL



MORE INFORMATION
A &quot;STOP 0x0000002D&quot; error message is typically caused by a Small Computers System Interface (SCSI) adapter hardware problem, but other factors may be involved. To troubleshoot a &quot;STOP 0x0000002D&quot; error message:  Check your computer for viruses. Note that viruses can infect both FAT and NTFS file systems.Microsoft does not provide software that can detect or remove computer viruses. If you suspect or confirm that your computer is infected with a virus, obtain current antivirus software. For a list of antivirus software manufacturers, click the following article number to see the article in the Microsoft Knowledge Base:

49500 List of Antivirus Software Vendors

 Check for hard disk damage. If you are using the FAT file system and have not yet installed Microsoft Windows NT 4.0, use ScanDisk or another MS-DOS-based tool to verify the integrity of your hard disk. Note that when you run ScanDisk from an MS-DOS prompt, it can damage long file names. If you are using the NTFS file system, or you have already installed Windows NT 4.0, try to boot to a previous version of Windows NT to run the chkdsk /f /r command. If you cannot boot to a previous version of Windows NT, try to install to a parallel folder to run the chkdsk /f /r command. Check for RAM damage. Verify that all of your adapters are properly seated in the mainboard, and if needed, clean the adapter contacts. Run hardware diagnostics on the SCSI adapter. Update all disk, tape backup, CD-ROM, or removable device drivers to the most current versions.</li></ol>

Keywords: kberrmsg kbhowto kbtshoot KB290188

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