Microsoft KB Archive/242126

= Print Job and Printer Still Listed After Being Deleted =

Article ID: 242126

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q242126



SYMPTOMS
If you delete a print job that has stopped responding in the print queue, the status of the print job may change to 'Deleting', but the print job stays in the print queue. Also, you are unable to delete the printer where the print job was sent.



CAUSE
This behavior can occur if the print job is stuck in the spooler.



RESOLUTION
To resolve this issue, restart the Spooler service. To do this, follow these steps:

 Close the Printers folder. To stop the Spooler service, type the following command at the command prompt, and then press ENTER:

NET STOP SPOOLER

 To start the Spooler service again, type the following command at the command prompt, and then press ENTER:

NET START SPOOLER



Keywords: kbprb KB242126

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