Microsoft KB Archive/836214

= You cannot print the Epson Draft 10cpi font in italic or in bold in Windows XP =

Article ID: 836214

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional for Itanium-based systems

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SYMPTOMS
When you try to print from a Microsoft Windows XP-based computer to an Epson FX-1050 printer, you cannot successfully print the &quot;Draft 10cpi&quot; font in italic or in bold.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP, 32-bit editions
  Date         Time   Version     Size    File name --  17-Mar-2004  23:31  0.3.1281.1  40,448  Ep9res.dll

Windows XP, 64-bit editions
  Date         Time   Version     Size    File name   Platform 17-Mar-2004 23:27  0.3.1281.1  39,936  Ep9res.dll  IA-64



STATUS
This problem was first corrected in Microsoft Windows XP Service Pack 2.Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: windowsxpsp2 winxpsp2

Keywords: kbhotfixserver kbqfe kbqfe kbwinxpsp2fix kbwinxppresp2fix kbfix kbbug KB836214

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