Microsoft KB Archive/148478

Money Online: How to Handle Bank Mergers

PSS ID Number: Q148478 Article last modified on 08-19-1998

3.00 3.00a 4.00 4.00a

WINDOWS

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The information in this article applies to:

 Microsoft Money version 4.0, 4.0a for Windows 95 == Microsoft Money version 3.00 and 3.0a == 

= SUMMARY =

If you use Online Bill Payment or Online Banking Services and your bank is merging with another bank, you need to update your Online Services setup to use Online Services after the bank merger.

Newly merged banks will send new startup kits to their customers which will include new routing numbers and account numbers. For the Online Bill Payment and Online Banking to work with Money, you need to turn off these services in Money and then turn them on again (reset the services) to use Online Services again.

= MORE INFORMATION =

When your bank notifies you that the merger has been completed and you receive the new reference guide, you need to make one final call using your current settings. During this call, download all of the latest bank information. If you have any Automatic Payments, you need to send cancel instructions. Then, when you reset your online banking features, you need to create the payments again with the new bank information.

For additional information, please see the following articles in the Microsoft Knowledge Base:

ARTICLE-ID: Q142768 TITLE : Money: How To Cancel Apays, Epays, and Send Bank Letter

ARTICLE-ID: Q142769 TITLE : Money 3.0: How To Cancel Apays or Epays and Send Bank Letter

ARTICLE-ID: Q139950 TITLE : Money: ErrMsg: Money Couldn’t Find and Update the Transaction

ARTICLE-ID: Q141658 TITLE : Money: Err Msg: Transactions Previously Processed

After you download your transactions from the bank, and cancel any Apays, you can disable Online Services and then reset your accounts using the new information.

Wait one business day before attempting to connect to Online Services using the new information.

To reset Online Services accounts, use the instructions below for your version of Money.

Money 4.0
  At the Contents screen, click Account Manager.   Click the account you want to reset.   Click Account Details.   Click Select Online Services.   Clear the Banking and Online Bill Payment check mark boxes. </li>  Click Next. </li>  Depending upon the number of services you are turning off, Money asks at least once if you want to disable the service. Make sure you read the dialog boxes explaining the results of disabling Online Banking and Online Bill Payment. </li>  Click Yes. Your account Online Services are now turned off. </li>  To turn on your account for Online Services again, click the Set Up Online Services, or Select Online Services button. NOTE: The button name varies depending upon how many accounts, if any, you have established for Online Services. </li>  Work through the dialog boxes. NOTE: You should confirm all of your personal information based on the new reference guide sent to you by your bank or Online Services. </li>  Make sure you select Online Banking and/or Online Bill Payment as appropriate for your accounts. </li>  Click Next. Make sure your Account number and Account type are correct. </li>  Click Next. Make sure you have selected your bank from the list and that your new bank routing number is correct. </li>  Click Next (and click Finish, if it appears). Your account is now reset for Online Services. </li>  Repeat this process for each Online account. </li></ol>

Money 3.x
<ol style="list-style-type: decimal;">  On the Lists menu, click Account List </li>  Select the account you want to reset, and then click Money On-Line Services. </li>  Clear the Pay On-Line and Bank On-Line check boxes. </li>  Click OK. </li>  Money prompts you with at least one Confirmation dialog box. Be sure to read the dialog boxes explaining the results of turning off online banking and/or online bill payment. Click Yes for each dialog box. NOTE: You may be prompted to send a letter to Online Services. In this case, you may ignore this suggestion because you are resetting, not discontinuing service. </li>  Your online accounts are turned off. </li> <li> To set up your account for Online Services again, select the account in the Account List and click Money On-Line Services. </li> <li> Make sure you select Pay On-Line and/or Bank On-Line, as appropriate for your accounts. </li> <li> If you are setting up Bank On-Line, do the following: <ol style="list-style-type: lower-alpha;"> <li> Verify that the Account Description is correct. </li> <li> Select the appropriate Financial Institution. If your financial Institution is not listed, click Other. </li> <li> Type your routing number in the Bank Routing Number box at the bottom of the dialog. </li></ol> </li> <li> Click OK. Your account is now reset. </li> <li> Repeat this process for each account. </li></ol>

Additional query words: w_money 3.00 3.0a 3.00a 4.00 4.00a mergers conglomerates combined joined resetting First Interstate Wells Fargo Chase Manhattan Chemical Alien ====================================================================== Keywords : kbonline Version : 3.00 3.00a 4.00 4.00a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.