Microsoft KB Archive/132361

= Updated Proteon 139X NDIS Driver Needed for Network Client 3.0 =

Article ID: 132361

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Network Client 3.1

-



This article was previously published under Q132361



SYMPTOMS
The Network Client Administrator utility provided with the Windows NT Server CD-ROM, is used to create a network installation startup disk for Microsoft Network Client version 3.0. If the Proteon Token Ring P1390 or P1392 network interface cards (NICs) are used, the startup disk may fail to initialize properly. Both of these NICs use the Proteon 139x NDIS driver, (NDIS39XR.DOS).

Your computer stops responding (hangs) with the following error:

EMM386: DMA Mode Not Supported.

Press ENTER to Reboot.

If you remark out the EMM386.EXE line in the CONFIG.SYS file, the network fails to initialize and the system hangs with the following error:

M0010: Driver configuration error



CAUSE
The EMM386 error is caused by the driver attempting to perform direct memory access (DMA) using a mode not supported by the EMM386 expanded- memory manager. The system has become unstable and must be restarted.

The M0010 error is a generic message, generated as a result of NIC/driver configuration issues.



RESOLUTION
Proteon has updated the NDIS driver for 139x adapters. A newer version dated 6/6/95 corrects the EMM386 problem. The drivers can be downloaded from Proteon's BBS @ 508-366-7827. The file to download is 39WFW311.EXE.

Replace NDIS39XR.DOS in the NET directory on the startup disk with the new driver.

Additional query words: prodnt 3.10

Keywords: KB132361

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.