Microsoft KB Archive/222203

= OL2000: Link Is Lost After Moving a Contact Record =

Article ID: 222203

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222203



SYMPTOMS
When you double-click a link to an Outlook contact from another Outlook item, such as a task or an appointment, you may receive the following error message:

The name or distribution list has been deleted and is no longer a valid Address Book entry.



CAUSE
Moving a contact record from one folder to another causes any links from other items to be broken.



RESOLUTION
If you move a contact record, manually reestablish any links to it from other items.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



To Link Related Tasks and Appointments
To link contacts to tasks or appointments, follow these steps:
 * 1) Open a task or appointment.
 * 2) In the lower-left corner of the item, click Contacts.
 * 3) In Select Contacts, click to select your Contacts folder from the Look in list. Click to select a contact record from the Items list and then click OK.

This will add a link to the selected contact from within the task or appointment record. Double-clicking this link will open the contact record.

Additional query words: OL2K

Keywords: kbbug kbpending KB222203

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