Microsoft KB Archive/257308

= XCON: Dynamic Remote Access Service Connection Does Not Work and RPCPing Returns Error Message "-RpcServerUseProtSeqEp, status 0xE" =

Article ID: 257308

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q257308



SYMPTOMS
Dynamic Remote Access Service (RAS) dials the receiving server, but the connection may be terminated (the other server hangs up) and no mail is transferred. When you run the Rpingc32 utility against the Rpings utility, the ping does not work and the following error message is displayed:

-RpcServerUseProtSeqEp returned a status 0xE



CAUSE
The hexadecimal value 0xE translates to a decimal value of 14. If you type the following command at a command prompt

NET HELPMSG 14

the Microsoft Windows NT error code is translated as "Not enough storage is available to complete this operation."



RESOLUTION
To resolve this issue, increase the amount of random access memory (RAM) on the receiving server.



MORE INFORMATION
For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

175496 XCON: Using RPCPing to Troubleshoot MTA Connections

Keywords: kbprb KB257308

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