Microsoft KB Archive/119008

= Setup Not Completed Successfully; Error w/ Modified SETUP.STF =

Article ID: 119008

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition
 * Microsoft Access 95 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Excel 95 Standard Edition
 * Microsoft Excel 5.0 Standard Edition
 * Microsoft Office 97 Standard Edition
 * Microsoft Office 95 Standard Edition
 * Microsoft Office 4.0 Standard Edition
 * Microsoft Office 4.2 Standard Edition
 * Microsoft Office 4.3 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft PowerPoint 95 Standard Edition
 * Microsoft PowerPoint 4.0 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Word 95 Standard Edition
 * Microsoft Word 6.0 Standard Edition
 * Microsoft Works 3.0 Standard Edition

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This article was previously published under Q119008





SYMPTOMS
When you perform a post administrative setup using a modified SETUP.STF file, you receive the following error message:

Setup was not completed successfully.



CAUSE
There are two possible causes for this error message:  An invalid directory name was specified in the setup script. For more information about this topic, query on the following words in the Microsoft Knowledge Base:

specify and destination and setup and script

-or- The number groups that are used in various locations within the SETUP.STF file were inadvertently modified. This can happen if Windows is configured to use a space as the 1000 separator (this is common in Europe), and the file is edited in a spreadsheet program such as Microsoft Excel.

When the spreadsheet program reads the number in the SETUP.STF file and Windows is using a space as the 1000 separator, the spreadsheet program may interpret these numbers as one long number. When the file is saved, the new number is saved in place of the number groups. This causes Setup to fail.



Steps to Reproduce Problem

 * 1) Set Windows to use a space character as the 1000 separator:
 * 2) * Start Control Panel and double-click the International icon.
 * 3) * In the Number Format area, choose Change.
 * 4) * In the 1000 Separator box, select the listed character and press the SPACEBAR to replace it with a space.
 * 5) * Click OK. Close Control Panel.
 * 6) Back up your SETUP.STF file by copying it to a floppy disk and renaming it SETUPSTF.BAK. (It is important to back up SETUP.STF before making any modifications to it, just in case the modifications don't work.)

SETUP.STF is typically located in the same directory as the shared application on the network server.
 * 1) Open the SETUP.STF file in a spreadsheet program such as Microsoft Excel.
 * 2) Save the file.
 * 3) Run Setup.

The following error message appears:

Setup was not completed successfully.

Additional query words: 1.00 1.10 2.00 8.00 97 power point powerpt word winword works winworks ppt95 ppt97 ppt8 word8 word95 word7 xl8 xl97 xl95 xl7

Keywords: KB119008

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