Microsoft KB Archive/817116

= Text does not appear or is displayed incorrectly when you try to preview an Office document as an HTML file in Office 2003 =

Article ID: 817116

Article Last Modified on 9/27/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003

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SYMPTOMS
When you try to preview an Office 2003 document as an HTML file, you may experience one or more of the following symptoms:
 * Lines of text do not appear.
 * Lines of text overlap with other lines of text.
 * The first character in the body of the Web page does not appear.
 * The bulleted list items appear on the line below the corresponding bullet point.



CAUSE
This issue occurs if both the following conditions are true:
 * Your HTML document contains one or more of the following Unicode languages:
 * Syriac
 * Urdu
 * Farsi
 * Arabic
 * Hindi
 * There are two different versions of the Usp10.dll file on your computer.

Note There are two different copies of the Usp10.dll file on your computer, one copy that is included with Office and one copy that is included with your operating system. When you install Office 2003, the Office copy of the file is updated, but the Microsoft Windows copy of the file is not. The Windows copy of the file is only updated when you install the most recent service pack for your operating system.



RESOLUTION
To resolve this issue, install the most recent service pack for your operating system. For more information about how to download and install the most recent service pack for your operating system, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/search.aspx?displaylang=en

Additional query words: off11 Office 11 IE off2003

Keywords: kbhtml kbdisplay kbprb KB817116

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