Microsoft KB Archive/234241

= XCLN: Outlook & Outlook Express Don't Notify User When Reply To Address Differs from the From Address =

Article ID: 234241

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q234241





SYMPTOMS
Microsoft Outlook versions 8.0, 8.01, 8.02, 8.03, 8.04, and 8.5, and Microsoft Outlook Express (OE) versions 4.0 and 5 do not notify you when the Reply To address is different than the From address. When you reply to a message, it is directed to a different address than you expect when the Reply To field is used to direct the replies elsewhere.



CAUSE
If a Display Name has been defined, Outlook and OE neatly parse the address and only show the Display Name. However, double-clicking on the Display Name reveals the unexpected SMTP address defined in the original sender's message as the Reply To address. When the message first arrives in an Inbox, the From header may look like:

GoodUser [user@microsoft.com]

When you reply to the message, the To field will be parsed to just:

GoodUser

By default, the original header information is copied into the message body which includes the original From address:

GoodUser [user@microsoft.com]

However, double-clicking on the To field may reveal that the Reply To address is different from what was expected:

BadUser@widget.microsoft.com



MORE INFORMATION
This behavior is by design.

Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0

Keywords: kbprb KB234241

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