Microsoft KB Archive/103764

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Archive 2150s Gives "Fatal Error on Drive #1" with Verify

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Q103764

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The information in this article applies to:


 * Microsoft Windows NT Server version 3.1
 * Microsoft Windows NT Workstation version 3.1
 * Microsoft Windows NT Advanced Server, version 3.1

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SYMPTOMS
The Archive 2150S tape drive will not perform a backup when the Verify option is selected. Instead, you receive the error message "Fatal Error on Drive #1." You can successfully backup and restore files if this option is not selected.

CAUSE
The tape backup system doesn't have the latest firmware.

RESOLUTION
Contact Archive for a new version of the firmware. The current version of the firmware that has problems is 21247-005.

Temporary Workaround
Log in under an account that can perform backups. Make sure that the Windows NT Backup program has been run once under this account. Under this account start REGEDT32. Change the value for HKEY_CURRENT_USER\ Software\Microsoft\Ntbackup\Backup Engine\Use Fast File Restore: REG_SZ from 1 to 0.

NOTE: There is a drawback to this workaround. If you try to restore a file, Backup will search the whole tape for the file instead of going right to the file.

Additional query words: prodnt

Keywords : kbhw

Issue type :

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search