Microsoft KB Archive/287592

= How to configure Outlook with CompuServe 2000 mail =

Article ID: 287592

Article Last Modified on 3/13/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287592



SUMMARY
This article describes how to configure Microsoft Outlook to send and receive messages by using your CompuServe 2000, version 5.0 or higher, account (CS2000). CS2000 now uses Internet Message Access Protocol (IMAP) for messages.

Note Accounts that are bound by SecurID cannot be accessed with IMAP. This article applies only to CS2000, which uses e-mail addresses of the format @cs.com. This article does not apply to Classic CompuServe or other versions of CompuServe, which use such addresses as @cis.com or  @compuserve.com.

For more information about how to configure Outlook for use with Classic CompuServe accounts, click the following article number to view the article in the Microsoft Knowledge Base:

299325 How to configure Outlook 2002 with CompuServe Classic mail



MORE INFORMATION
Use the following steps to configure Outlook to access your CS2000 IMAP account, as appropriate for the version of Outlook that you are running.

Microsoft Outlook 2002 and Microsoft Office Outlook 2003

 * 1) Connect to CompuServe by using the CompuServe software or your existing network connection.
 * 2) Open Outlook.
 * 3) On the Tools menu, click E-mail Accounts.
 * 4) In the E-mail Accounts dialog box, click Add a new e-mail account, and then click Next.
 * 5) Click IMAP, and then click Next.
 * 6) Type the following information in the corresponding fields:
 * 7) * In the Your Name box, type your name.
 * 8) * In the E-mail Address box, type your CS2000 address.
 * 9) * In the Incoming mail server (IMAP) box, type imap.cs.com.
 * 10) * In the Outgoing mail (SMTP) server box, type smtp.cs.com.
 * 11) * In the User Name box, type your CS2000 log on name.
 * 12) * In the Password box, type your CS2000 password (this step is optional).
 * 13) * Click Remember password if you do not want to be prompted for your password each time you log on (this step is optional).
 * 14) Click More Settings.
 * 15) Click the Outgoing Server tab, and then click to select the My outgoing server (SMTP) requires authentication check box.
 * 16) Click to select the Use same settings as my incoming mail server check box, and then click the Connection tab.
 * 17) Make sure that the Connect using my local area network (LAN) check box is selected, and then click OK.
 * 18) Click Next, and then click Finish to save your settings.

Microsoft Office Outlook 2007

 * 1) Connect to CompuServe by using the CompuServe software or your existing network connection.
 * 2) Open Outlook.
 * 3) On the Tools menu, click Account Settings.
 * 4) Click the E-mail tag, and then click New.
 * 5) Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next,
 * 6) Click to select the Manually configure server settings or additional server types check box, and then click Next.
 * 7) Click the Internet E-mail option, and then click Next.
 * 8) Type the following information in the corresponding fields:
 * 9) * In the Your Name box, type your name.
 * 10) * In the E-mail Address box, type your CS2000 address.
 * 11) * In the Incoming mail server (IMAP) box, type imap.cs.com.
 * 12) * In the Outgoing mail (SMTP) server box, type smtp.cs.com.
 * 13) * In the User Name box, type your CS2000 logon name.
 * 14) * In the Password box, type your CS2000 password (this step is optional).
 * 15) * Click Remember password if you do not want to be prompted for your password each time you log on (this step is optional).
 * 16) Click More Settings.
 * 17) Click the Outgoing Server tab, and then click to select the My outgoing server (SMTP) requires authentication check box.
 * 18) Click to select the Use same settings as my incoming mail server check box, and then click the Connection tab.
 * 19) Make sure that the Connect using my local area network (LAN) check box is selected, and then click OK.
 * 20) Click Next, and then click Finish to save your settings.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: OfficeKBHowTo OL2002 IMAP4 CS 2000 CompuServe AOL OL2003 OL2007

Keywords: kbhowto KB287592

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