Microsoft KB Archive/236913

= SMS: Err Msg: Couldn't Open ISV MIF:  =

Article ID: 236913

Article Last Modified on 10/25/2006

-

APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

-



This article was previously published under Q236913



SYMPTOMS
When you collect ISV MIF files using the Systems Management Server Inventory Agent (Inv32cli.exe or Invwin32.exe), you may receive the following error message:

Couldn't Open ISV MIF: 



CAUSE
This issue can occur if the ISV MIF file listed in the error message is already open by another inventory agent.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time     Size      File name      Platform 6/28/99  8:21pm   283,104   Inv32cli.exe   x86 6/28/99  8:21pm   296,368   Invwin32.exe   x86 6/28/99  8:22pm   866,576   Inv32cli.exe   Alpha 6/28/99  8:23pm   883,472   Invwin32.exe   Alpha



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.



MORE INFORMATION
To install the hotfix, perform the following steps on the Systems Management Server site server:  Replace the Inv32cli.exe file in the \Site.srv\Maincfg.box\Client.src\.bin folder with the version included in the hotfix. Replace the Invwin32.exe file in the \Site.srv\Maincfg.box\Client.src\<Platform>.bin folder with the version included in the hotfix.</li> Replace the Invwin32.exe file in the <SMS_root>\Site.srv\<Platform>.bin folder with the version included in the hotfix.</li> Maintenance Manager replicates the updated files to the Systems Management Server logon servers on its next work cycle. To update the clients, either manually run the Upgrade.bat file on each client or follow the instructions in the following article in the Microsoft Knowledge Base:

166771 SMS: How to Force Site-Wide Client Updates

</li> You need to reset the site for Invwin32.exe (SMS_INVENTORY_AGENT_NT) to be copied to all servers managed by the Site Configuration Manager.</li></ol>

Additional query words: prodsms inventory isv mif

Keywords: kbqfe kbhotfixserver kbbug kberrmsg kbfix kbnetwork KB236913

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.