Microsoft KB Archive/243564

= Error Message: Setup Is Not Complete. If You Quit the Setup Program Now, the Microsoft Site Server 3.0, Commerce Edition Will Not be Installed. =

Article ID: 243564

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition
 * Microsoft Site Server 3.0 Standard Edition

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This article was previously published under Q243564



This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about how to obtain support for a Beta release, see the documentation that is included with the Beta product files, or check the Web location from which you downloaded the release.



SYMPTOMS
When you install Site Server 3.0 or Site Server 3.0, Commerce Edition on a computer running Windows 2000, the following error message may occur:

Setup is not complete. If you quit the setup program now, the Microsoft Site Server 3.0, Commerce Edition will not be installed.

You may run the setup for the Microsoft Site Server 3.0, Commerce Edition at a later time to complete the installation.

To continue installing the Microsoft Site Server 3.0, Commerce Edition, click No. To quit the setup, click Yes.

However, when you click No, the dialog box does not disappear and Setup does not continue as expected.



CAUSE
The Site Server 3.0, Commerce Edition installer attempts to overwrite a protected DLL named Pid.dll.



RESOLUTION
To resolve this problem, obtain the latest service pack for Site Server 3.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

219292 How to Obtain the Latest Site Server 3.0 Service Pack

After you install Site Server 3.0 Service Pack 3, run Ss3w2k.exe prior to installing Site Server 3.0, Commerce Edition on Windows 2000. Ss3w2k.exe allows Site Server to install without updating Pid.dll.



STATUS
This problem was first corrected in Site Server 3.0 Service Pack 3.

Keywords: kbbug kbfix KB243564

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