Microsoft KB Archive/163311

= Number of Active Users Exceeds Number of Active Sessions =

Article ID: 163311

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft SNA Server 2.1
 * Microsoft SNA Server 3.0
 * Microsoft SNA Server 2.11 Service Pack 1

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This article was previously published under Q163311





SYMPTOMS
The Server Properties in the SNA Server Administrator program show that the number of active users exceeds the number of active sessions and over time continues to increase. When the number of active users increases past 2,000, SNA Server starts to reject requests for new sessions. It will still continue to provide sponsors connections.



CAUSE
This problem is related to the TN3270 service included with SNA Server 2.11 SP1.



RESOLUTION
To resolve this problem, apply the updated TN3270 service referenced below.



STATUS
Microsoft has confirmed this to be a problem in SNA Server version 2.11 Service Pack 1 (SP1). A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: Clicount prodsna

Keywords: kbnetwork KB163311

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