Microsoft KB Archive/239353

= Works 2000: HTML Document with Picture Opens Without the Picture Visible =

Article ID: 239353

Article Last Modified on 7/15/2000

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APPLIES TO


 * Microsoft Works 2000 Standard Edition

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This article was previously published under Q239353



SYMPTOMS
When you open an HTML document in Microsoft Works 2000 Word Processor that contains a picture, the text is visible as expected, but the picture is missing and has been replaced by a blank frame.



CAUSE
This behavior occurs because the HTML-to-Works converter does not convert picture files correctly.



RESOLUTION
To resolve this issue, you may replace the empty box with the missing image. To do so, follow these steps:
 * 1) Click the blank frame that you want to replace.
 * 2) On the Insert menu, point to Picture, and then click From File.
 * 3) Browse to find the picture that you want, and then click Open.



STATUS
Microsoft has confirmed that this is a problem in Works 2000.



MORE INFORMATION
To work around this issue, open the HTML document in a Web browser such as Internet Explorer.

NOTE: You are not able to edit the document, but all the text and images are visible.

Additional query words: works2k w_works

Keywords: kbbug kbpending KB239353

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