Microsoft KB Archive/132741

= Sun Exabyte 8500 Tape Device Requires Firmware Upgrade =

Article ID: 132741

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q132741



SYMPTOMS
After you backup data on a Sun Exabyte Model 8500 tape device and attempt to catalog tape information using Windows NT Backup (NTBACKUP.EXE), the following error message appears:

Tape drive error detected

If more than one volume set is backed up on a tape, only the first volume set is visible during the catalog process.



RESOLUTION
To correct this problem, obtain the following from Exabyte Technical Support at (800) 445-7736 and upgrade the firmware:


 * Code Load Tape software (part number 310059-000)
 * Firmware Upgrade - 85C06X0

Additional query words: 3.5 prodnt micro systems

Keywords: kb3rdparty KB132741

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