Microsoft KB Archive/229634

= Performance Issue Using Internet Explorer with a Large RAS Phonebook =

Article ID: 229634

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Internet Explorer 5.0

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This article was previously published under Q229634



SYMPTOMS
If you have a very large phonebook selected in Dial-Up Networking in Microsoft Windows NT 4.0, your computer may experience a performance decrease when you are viewing Web pages with Internet Explorer 5, even if you have selected the Never dial a connection option and you are using your local area network (LAN) settings to access the Web.



CAUSE
This behavior is caused by a problem in Internet Explorer 5 that is generated by the new feature that allows you to specify proxy settings per Dial-Up Networking connection.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kbprb kbqfe KB229634

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