Microsoft KB Archive/126303

Mac Works 4.0: Double Characters When Typing in Word Processor

PSS ID Number: Q126303 Article last modified on 10-22-1998

4.0

MACINTOSH

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= SYMPTOMS =

When you type in the Word Processor or Spreadsheet module of Works 4.0, two characters may appear on the screen for every key that is pressed.

= CAUSE =

This problem will only occur when Microsoft Works is run after the AppleCD Player 2.0 is started.

= RESOLUTION =

Upgrade your copy of Microsoft Works 4.0 to version 4.0b. You may obtain the Works 4.0b update by contacting the Microsoft Sales and Information Center at (800) 426-9400.

-or-

Restart your computer, and do not run the AppleCD Audio Player 2.0 before starting Microsoft Works.

= STEPS TO REPRODUCE PROBLEM =


 * 1) Start AppleCD Audio Player 2.0.
 * 2) Close AppleCD audio Player 2.0.
 * 3) Start Microsoft Works 4.0.
 * 4) Create a new Word Processor document.
 * 5) Type “This is a test.”

After completing step 5, “TThhiiss iiss aa tteesstt” displays.

= STATUS =

Microsoft has confirmed this to be a problem in Works version 4.0. This problem was corrected in Works version 4.0b.

KBCategory: kbother kbfixlist kbbuglist kbprb KBSubcategory: mwkswp macworkskb

= Additional reference words: 4.00 mac m_works apple cd =

Keywords : kbbuglist kbfixlist Version : 4.0 Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.