Microsoft KB Archive/234757

= PRJ98: Project Crashes on Startup After Upgrading from Evaluation Copy =

Article ID: 234757

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Project 98 Standard Edition

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This article was previously published under Q234757



SYMPTOMS
After installing the retail version of Microsoft Project 98, you may experience either of the following symptoms when you start Microsoft Project:

 You may continue to see the expiration counter message from the evaluation copy.

-or-

  You may receive one of the following error messages.

In Windows 95 or 98
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you receive the following error message:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at.

In Windows NT
An Application Error has occurred and an application error log is being generated.

Winproj.exe

Exception access Violation (oxc0000005), Address:

Where  is a memory address. 



CAUSE
This behavior occurs when you install the retail version of Microsoft Project 98 in the same directory as the evaluation copy.

-and-

You do not completely remove the evaluation copy before you install the retail version of Microsoft Project 98.



RESOLUTION
To resolve this problem, follow these steps:  Delete the following files, located in the directory where you installed Microsoft Project (by default, this is C:\Program Files\Microsoft Office\Office):

Winproj.exe

Winproj.dlg

Pj8od8.dll

Pj8od8.dlg

Prj98.stf

 Rename the Global.mpt file, located in the directory where you installed Microsoft Project. To rename the Global.mpt file, follow these steps:  Click Start, point to Find, and then click Files or Folders.</li> In the Named box, type the Global.mpt .</li> In the Look in box, click the drive where you installed Microsoft Project (for example, click C:).</li> Click Find Now.</li> Right-click the Global.mpt file when found, and then click Rename.</li> Rename the file to Global.old .</li></ol> </li> Reinstall Microsoft Project 98.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: evaluation trial retail crash crashes crashing crashed quit quitting quits fail fails failing failed break stops responding install

Keywords: kbprb KB234757

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