Microsoft KB Archive/162922

= Users May Not Appear After Being Added to a New Group =

Article ID: 162922

Article Last Modified on 10/1/2002

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APPLIES TO


 * Microsoft Internet Mail and News 1.1 for Macintosh

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This article was previously published under Q162922



SYMPTOMS
When you add a new group to the Address Book in Microsoft Internet Mail for Macintosh, users are added but may not appear.



CAUSE
The presence of a character in the Search field causes inconsistent behavior, resulting in these symptoms.



RESOLUTION
To work around this issue, make sure the Search field is empty before you add users.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
One way to verify this behavior is to look at the status bar at the bottom of the New Group window and compare the number of users to the number displayed.

Additional query words: 1.10

Keywords: kbui KB162922

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