Microsoft KB Archive/138022

= Adobe Photoshop May Hang System with Mouse Driver Version 9.01 =

Article ID: 138022

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft Mouse Driver 9.1 Standard Edition
 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Windows 3.11 Standard Edition
 * Microsoft Windows for Workgroups 3.2

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This article was previously published under Q138022



SYMPTOMS
When you are using the Microsoft Mouse driver version 9.01 for Windows in Windows version 3.x or Windows for Workgroups version 3.x, running Adobe Photoshop may cause your computer to hang (stop responding).



CAUSE
Photoshop replaces the Windows mouse and keyboard drivers with its own versions.



RESOLUTION
Run the Windows Setup tool in Control Panel. Remove the Adobe drivers for the keyboard and mouse. Replace them with Microsoft drivers.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 9.01 msmouse adobemse.drv

Keywords: KB138022

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