Microsoft KB Archive/898108

= You experience frequent disruptions and long delays in the audio stream when you use a USB 2.0 audio device in Windows XP =

Article ID: 898108

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
When you try to play audio on a Microsoft Windows XP-based computer, you experience frequent disruptions and long delays in the audio stream. This symptom occurs if the following conditions are true:
 * You use a universal serial bus (USB) 2.0 audio device to play audio.
 * The USB 2.0 audio device uses high-speed isochronous transfers to play audio.
 * You are using a Microsoft Windows XP-based computer.
 * The audio device driver uses large data transfers.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name 02-Aug-2005 00:17  5.1.2600.2730   27,008  Usbehci.sys 02-Aug-2005 00:17  5.1.2600.2730  142,976  Usbport.sys 02-Aug-2005 00:16  5.1.2600.2730   30,720  Arpidfix.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the standard terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxppresp3fix kbfix kbbug kbpubtypekc KB898108

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