Microsoft KB Archive/166976

= OL97: Help for IMEP Disappears After Installing Other Add- ins =

Article ID: 166976

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q166976



SYMPTOMS
Help topics for the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP) may become unavailable after installing some Outlook add-ins, such as the Rules Wizard and the 3-Pane Extension.



CAUSE
Some Outlook add-ins, such as the Rules Wizard and the 3-Pane Extension, install earlier versions of the Help Table of Contents file, which do not include a reference to IMEP.



RESOLUTION
Reinstall the IMEP to restore the Help topics.



STATUS
Microsoft has confirmed this to be a problem in the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP). We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbbug kbpatch KB166976

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