Microsoft KB Archive/310571

= OL2002: Dutch-Language Version Maps Contact Fields to the Wrong Properties =

Article ID: 310571

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q310571



SYMPTOMS
The following contact fields show the wrong information:

City contains the value of State/Province

ZIP contains the value of City

State/Province the contains the value of ZIP

This problem occurs when you use the Dutch-language version of Outlook 2002 to view contacts that were created in a version of Outlook that is not Dutch. If the contact was created in a Dutch version of Outlook, the fields are wrong when it is viewed in any version of Outlook that is not Dutch.



CAUSE
The Dutch version of Outlook 2002 maps the fields as follows:
 * 1) It maps the City to the PR_STATE_OR_PROVINCE property.
 * 2) It maps the ZIP code to the PR_LOCALITY property.
 * 3) It maps the State/Province to the PR_POSTAL_CODE.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP SP1 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The fix is also included in the Outlook 2002 Update: October 4 2001.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbofficexppresp1fix kbqfe KB310571

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