Microsoft KB Archive/168897

= OFF97: Error Message: "MMSYSTEM275 Cannot Find Specified File" =

Article ID: 168897

Article Last Modified on 11/22/2000

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APPLIES TO


 * Microsoft Office 97 Standard Edition

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This article was previously published under Q168897



SYMPTOMS
********************************************************************* If you attempt to play a file that has been recorded in Microsoft Camcorder 97, the following error message may appear:
 * - WARNING -                          **
 * THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN      **
 * CONFIRMED, EDITED, OR TESTED BY MICROSOFT. USE ONLY        **
 * WITH DISCRETION.                                           **

MMSYSTEM275 Cannot Find Specified File

You may be unable to locate the saved file.



CAUSE
You may have other screen capture devices loaded that are conflicting with Camcorder 97. This problem may also occur if you have drivers for video capture cards installed when you install Camcorder 97.



RESOLUTION
Remove any video capture devices from the Control Panel and reinstall Camcorder 97.

Steps to Remove Devices from Control Panel

 * 1) Click Start, point to Settings, and click Control Panel.
 * 2) Click Multimedia.
 * 3) Click the Advanced tab.
 * 4) Click to select any device listed under Video Capture Devices and click Properties.
 * 5) Click Remove and then click OK twice.
 * 6) Repeat Steps 4 and 5 for all devices listed under Video Capture Devices.
 * 7) Reinstall Camcorder 97.

Additional query words: 97 camcorder video screen capture err error OFF97

Keywords: kbinterop kb3rdparty kbmm KB168897

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