Microsoft KB Archive/298911

= XWEB: Name Resolution Does Not Work Correctly in an OWA Appointment =

Article ID: 298911

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 2000 Service Pack 1

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This article was previously published under Q298911





SYMPTOMS
If you use Microsoft Outlook Web Access (OWA) to log on to Exchange 2000 Server, name resolution may not work correctly. Even if the security settings are set correctly, the user names of users in a different organizational unit may resolve when you check the users' availability in an appointment. This behavior can cause difficulty if each organizational unit is used as a different security unit. For example, if a hosting service provider of Exchange 2000 has several companies in one domain, the employees of one company should not be able to check the names of users in the other company.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Information store

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: free busy attendee OU

Keywords: kbbug kbexchange2000presp2fix kbfix kbqfe KB298911

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