Microsoft KB Archive/167857

= SMS: Permission Required Dialog Box Appears Behind Open Windows =

Article ID: 167857

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q167857



SYMPTOMS
When you attempt to Remote Control a previously remote controlled client computer running Windows 95 with the Permission Required Help Desk option enabled, the Remote Control Agent dialog box that asks, "Will you allow  to remote control your machine?" appears behind open windows on the desktop. Consequently, the user may not be able to see the dialog box and answer the prompt without minimizing all open windows.

On the remote control server, the following dialog box appears:

SMS Remote Control

The user did not grant permission before the timeout period elapsed.



WORKAROUND
To work around this problem, minimize all open windows before initiating a second Remote Control session.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms Win95 hidden RC

Keywords: kbbug kbnetwork kbremoteprog kbtshoot KB167857

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