Microsoft KB Archive/911152

= Xbox 360: The console automatically restarts =

Article ID: 911152

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System

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SYMPTOMS
The Xbox 360 console automatically restarts for no noticeable reason.



CAUSE
This issue may occur for several reasons. These include the following:
 * The On button is pressed.
 * The Guide button on the controller or the remote controller is accidentally pressed.
 * The Xbox 360 Hard Drive is not correctly installed.



THINGS TO TRY
 Make sure that the Guide buttons and the on/power button for the console are not pressed, and then restart the console. Turn off the console. If you use the Xbox 360 Hard Drive, verify that it is correctly connected. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

906204 Xbox 360: How to attach or remove the Xbox 360 Hard Drive

 Restart the console.



MORE INFORMATION
In rare instances, if the Xbox 360 Hard Drive is not attached correctly, the Xbox 360 console may restart automatically indefinitely. For more information about attaching the hard drive, click the following article number to view the article in the Microsoft Knowledge Base:

906204 Xbox 360: How to attach or remove the Xbox 360 Hard Drive

Additional query words: Disk disc HDD start restart reboot xb360 xbConsole xbController

Keywords: kbxboxext kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbtshoot KB911152

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