Microsoft KB Archive/275931

= XCON: You Receive DNS Errors When Installing IMS on Top of Cluster Server =

Article ID: 275931

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q275931



SYMPTOMS
When you install the Exchange Internet Mail Service on an Exchange 5.5 server on top of a Windows 2000 cluster node, you receive the following error message:

The Internet Mail Service requires DNS domain name to be configured on [SERVERNAME]. To configure domain name use network control panel on [SERVERNAME] or select another server.



CAUSE
In a normal installation, this error is sufficient for most users to correct the problem. In a cluster environment, the [SERVERNAME] actually refers to the Virtual Server name of the cluster.



RESOLUTION
To correct this behavior in a cluster environment, you need to configure the DNS host name on all cluster nodes before you can install IMS. The DNS name on each cluster needs to be unique. Entering the cluster virtual server name on each machine does not work.

Additional query words: IMS

Keywords: kbprb KB275931

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