Microsoft KB Archive/891669

= You may receive error messages when you synchronize a Pocket Word document that exceeds 8,186 lines with your Windows Mobile 2003-based Pocket PC =

Article ID: 891669

Article Last Modified on 3/2/2006

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APPLIES TO


 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition
 * Microsoft Windows Mobile 2003 software for Pocket PC Standard Edition

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SYMPTOMS
When you work with large Microsoft Office Word documents and then you synchronize the documents by using your Microsoft Windows Mobile 2003-based Pocket PC device, you may experience the following behavior:  If you have clicked to select the Convert files when synchronized, copied or moved check box in Microsoft ActiveSync, you may receive the following error message when ActiveSync synchronizes the document:

The file was truncated to 8186 lines.

After the synchronization is complete, the file is successfully copied to the device but is truncated to 8,186 lines. If you have not clicked to select the Convert files when synchronized, copied or moved check box in ActiveSync or if you manually copy the file to the Pocket PC device, you may receive one or more of the following error messages when you try to open the file in Pocket Word on the device:

Due to the size of the file, an access error was encountered while opening the file.

Error opening file

No storage memory available.

Tap Cancel, use File Explorer to delete some files and try again. Or, move the note to an alternate storage location.

Tap Discard to close the document without saving changes

If the document is successfully opened in Pocket Word, the document is truncated to 8,186 lines. The original file may be locked. Therefore, you cannot save the truncated document that is open in Pocket Word. If this problem occurs, you can save the document by using a different file name or a different folder location.



CAUSE
This behavior occurs because Pocket Word has a 8,186 line limit for documents.



WORKAROUND
To work around this behavior, only synchronize documents that have fewer than 8,186 lines. If you want to, you can break up the Word document into smaller Word documents before you synchronize them with your Pocket PC.



STATUS
This behavior is by design.



MORE INFORMATION
For additional information about Pocket Word and ActiveSync, visit the following Microsoft Web sites:

http://www.microsoft.com/windowsmobile/pocketpc/ppc/default.mspx

Additional query words: sync .doc

Keywords: kbinfo kbtshoot kbconversion kbprb KB891669

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