Microsoft KB Archive/171432

= Microsoft Knowledge Base =

Computer Hangs After Installing Internet Explorer 4.0
Last reviewed: July 16, 1997

Article ID: Q171432



BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release.

BETA INFORMATION BETA INFORMATION  BETA INFORMATION  BETA

The information in this article applies to:


 * Microsoft Internet Explorer version 4.0 for Windows 95

SYMPTOMS
When you restart your computer after installing Internet Explorer, your computer may stop responding (hang).

CAUSE
This problem is caused by the registry becoming too large for a Windows 95-based computer with 8 MB of RAM to open.

RESOLUTION
To work around this problem, temporarily install more RAM, and then uninstall Internet Explorer. After you have uninstalled Internet Explorer, you can remove the additional RAM.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Internet Explorer version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.