Microsoft KB Archive/891426

= Single-instance changes to a recurring meeting may not be displayed for Outlook Web Access users in Exchange 2000 Server =

Article ID: 891426

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When a user uses Microsoft Outlook Web Access to view a recurring meeting in Microsoft Exchange 2000 Server, single-instance changes to the meeting may not be displayed. For example, an Outlook Web Access user may want to view a recurring meeting that has been modified to change the time of only a single occurrence of the meeting. In this situation, the Outlook Web Access user does not see the new time.



CAUSE
This problem may occur when the recurring meeting is accepted by a user who uses a third-party program. For example, this problem may occur when the recurring meeting is accepted by a user who is using a program that runs on a handheld device.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: WEB CLIENT\CALENDAR

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3).

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XCCC

Keywords: kbqfe kbhotfixserver kbfix kbexchange2000presp4fix kbbug kbpubtypekc KB891426

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