Microsoft KB Archive/133161

= Maintenance Mode Setup Does Not Remove Shared Programs =

Article ID: 133161

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Office 95 Standard Edition
 * Microsoft Access 95 Standard Edition
 * Microsoft Access 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Excel 95 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft PowerPoint 95 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Word 95 Standard Edition

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This article was previously published under Q133161





SYMPTOMS
When you run a Maintenance Mode Setup for Microsoft Office and elect to uninstall or remove any or all of the shared programs (such as Microsoft Graph, ClipArt Gallery, and Organization Chart), the files composing the shared programs will not actually be deleted.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



RESOLUTION
Maintenance Mode Setup removes certain Registry entries when you remove a shared component. Setup removes all the appropriate Registry entries and the shared component files from your hard drive ONLY if no other applications are listed as also using that shared component.

To remove a shared program for just one application, you can run Maintenance Setup and choose to remove it. Only certain Registry entries will be removed, and then you must delete the folder that contains the shared program files.

The shared programs installed by PowerPoint and Office are located by default in subfolders of this folder:

C:\Program Files\Common Files\Microsoft Shared

Additional query words: 8.00 97 ppt7 ppt95 winppt macppt directory directories subdirectory subdirectories msapps application applications

Keywords: KB133161

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