Microsoft KB Archive/189020

= WD: Merge to Fax Not Available =

Article ID: 189020

Article Last Modified on 8/17/2007

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APPLIES TO


 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 6.0a
 * Microsoft Word 6.0c
 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a

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This article was previously published under Q189020





SYMPTOMS
Electronic Fax is not available as a merge option.



CAUSE
This problem can occur because of either of the following reasons:


 * The fax software is not set up properly.

-or-
 * The fax software is not MAPI compliant.



Method 1: Add entry to Msmail.ini
If your fax software is MAPI compliant, and you suspect the fax software is not set up properly, use a text editor such as Notepad to modify the [EFAX Transport] section of the Msmail.ini file to include the following statement:

LocalFax=1

If LocalFax is not set to 1, Word will not present Fax as a merge destination.

Method 2: Contact Your Fax Vendor
If your fax software is not MAPI compliant, contact your electronic fax vendor.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 6.0 7.0 winword word95 word7 fax efax electronic mail merge print merging faxing mailmerge present option

Keywords: kbbug kbmerge kbpending KB189020

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