Microsoft KB Archive/822992

= Exchange 5.5 Internet Mail Service Stops Responding if the Recipient Address or the Subject Line of a Message Exceeds 1,024 Characters =

Article ID: 822992

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 4
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
The Microsoft Exchange 5.5 Internet Mail Service (IMS) fails when the IMS tries to send an undeliverable message to a remote mail server. This problem occurs when the IMS is configured to send notifications, and if the message has a recipient address that exceeds 1,024 characters or the Subject line of the mail message exceeds 1,024 characters.



Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Because of file dependencies, this hotfix requires Microsoft Exchange Server version 5.5 Service Pack 4. For additional information about how to obtain the latest Exchange 5.5 Server service pack, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date      Time    Version        Size     File name

04-Jun-2003 16:21  5.5.2657.46   209,680  Imcmsg.dll 04-Jun-2003 16:22  5.5.2657.46   504,080  Msexcimc.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbfix kbbug kbqfe KB822992

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