Microsoft KB Archive/938849

= The Live Meeting Add-in toolbar is missing in Outlook after you install the Live Meeting Add-in Pack =

Article ID: 938849

Article Last Modified on 6/25/2007

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APPLIES TO


 * Microsoft Office Live Meeting

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SYMPTOMS
You install the Microsoft Office Live Meeting Add-in Pack. After you do this, the Live Meeting Add-in toolbar is missing in Microsoft Outlook.



CAUSE
This issue occurs if the Live Meeting logon information is configured incorrectly.



RESOLUTION
To resolve this issue, follow these steps:  In Windows Explorer, locate the following folder:

C:\Program Files\Microsoft Office\Live Meeting\Addins

 Double-click the Preferences.exe file. If you receive an error message or a warning message, click OK. Type the user logon ID, the password, and the URL for the Live Meeting account. Exit Outlook, and then restart the computer. Start Outlook, and then verify that the Live Meeting toolbar is displayed.</ol>

Additional query words: tool bar outlook add menu 493

Keywords: kbtshoot kbprb kbexpertisebeginner KB938849

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