Microsoft KB Archive/184509

= How to Obtain SNA Server 4.0 Printed Documentation =

Article ID: 184509

Article Last Modified on 5/23/2003

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APPLIES TO


 * Microsoft SNA Server 4.0

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This article was previously published under Q184509



SUMMARY
The Microsoft SNA Server 4.0 product CD no longer includes the product documentation in Word format, though it continues to include the documentation in online Help file format. The printed manuals can be ordered from Microsoft by referring to the SNA Server 4.0 Documentation Kit No. 211-00144. Also, the online Help files can be downloaded from ftp.microsoft.com.

Additionally, Microsoft no longer produces printed manuals for the SNA Server Software Developer Kit programmer guides. The SDK manuals are included in online format with the product CD and can be optionally installed during installation of SNA Server 4.0.



Ordering Printed SNA Server Documentation
The SNA Server 4.0 Documentation Kit (Kit No. 211-00144) includes the following manuals:
 * Microsoft SNA Server Getting Started
 * Microsoft SNA Server Administration Guide
 * Microsoft SNA Server Planning Guide
 * Microsoft SNA Server Reference

Copies of the documentation kit can be obtained using one of the following methods:

If you currently own SNA Server or BackOffice:

The documentation kit is available for U.S. $29.95/CDN $39.95. To order, complete the coupon at the back of the Microsoft SNA Server Getting Started manual included with the product and mail the coupon and payment to one of the following addresses:

In the United States:

Microsoft SNA Server Documentation Offer

P.O. Box 1096

Buffalo, NY 14240-1096

In Canada:

Microsoft SNA Server Documentation Offer

Microsoft Canada Order Centre

P.O. Box 643

Fort Erie, Ontario L2A 6M1

Please allow 2 to 4 weeks for delivery upon receipt of the order coupon by Microsoft. Offer good while supplies last. Offer good in the 50 United States, the District of Columbia, and Canada only. Offer not valid in U.S. Territories, including Puerto Rico, U.S. Virgin Islands, and Guam. To check the status of your order, or if you have any questions about this offer, call the Microsoft Supplemental Order Center at (800) 360-7561 (no phone orders). Customers who are deaf or hard-of-hearing can reach Microsoft text telephone (TTY/TDD) services by calling (800) 718-1599 (in the United States) or (905) 568-9641 (in Canada).

If you are currently evaluating SNA Server, or located outside the 50 United States, the District of Columbia, or Canada: Contact your local Microsoft subsidiary or reseller for availability and pricing. Quote Kit No. 211-00144 when ordering.

The following self-extracting file contains the SNA Server 4.0 online version of documentation, stored in Windows Help file format:

ftp://ftp.microsoft.com/bussys/winnt/sna-docs/sna40doc.exe

The Help files can be printed using the standard Windows Help engine, though there is no table of contents or index.

The SNA Server 4.0 SDK online documentation, "infoview" viewing tool, and SDK tools can be downloaded separately. The SDK online documentation is stored in "infoview" format (the format used by other Microsoft SDK products):

ftp://ftp.microsoft.com/bussys/winnt/sna-docs/sna4sdk.exe

Keywords: kbhowto kbinfo KB184509

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