Microsoft KB Archive/191837

= DSS80: Hard Disk Activity Interferes with Digital Audio =

Article ID: 191837

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft Digital Sound System 80 1.0 Standard Edition

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This article was previously published under Q191837



SYMPTOMS
When you connect the Microsoft Digital Sound System 80 hardware to the Universal Serial Bus (USB) port on your computer, audio may be choppy or a single note may be played continuously when you play CD audio during periods of sustained hard disk activity.



CAUSE
This behavior can occur if digital CD audio is enabled on the computer.



RESOLUTION
To work around this issue, quit all programs that access the hard disk when you play CD audio.

To resolve this issue, disable digital CD audio for the CD-ROM drive. To do this, follow these steps:


 * 1) Connect the Digital Sound System 80 hardware to your sound card.

NOTE: The Digital Sound System 80 hardware can be connected to both the USB port and your sound card at the same time.
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Multimedia.
 * 3) Click the CD Music tab.
 * 4) Click to clear the "Enable digital CD audio for this CD-ROM device" check box, and then click OK.
 * 5) Close Control Panel.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.



MORE INFORMATION
This problem occurs when the hard disk and CD-ROM drive use the same IDE channel and compete for processor resources.

You may be able to reconfigure your computer so that the hard disk and CD-ROM drive are not using the same IDE channel. For further assistance, contact your computer manufacturer.

Additional query words: dss-80 interrupted popping clicking

Keywords: kbhardware kbenv kbprb kbsound KB191837

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