Microsoft KB Archive/117130

= BallPoint Mouse Is Erratic on Canon Notejet After Sleep Mode =

Article ID: 117130

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft BallPoint Mouse 1.0 Standard Edition
 * Microsoft BallPoint Mouse 2.0 Standard Edition
 * Microsoft Mouse Driver 9.0 Standard Edition
 * Microsoft Mouse Driver 9.01 Standard Edition

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This article was previously published under Q117130



SYMPTOMS
When you use the Microsoft BallPoint Mouse on the PS/2 port of the Canon Notejet computer, the BallPoint Mouse behaves erratically when the computer resumes activity after being in sleep mode. The mouse pointer may jump to the left side of the screen or exhibit other unexpected behavior. The symptoms are specific to Microsoft Windows in 386 enhanced mode and do not occur in standard mode or in MS-DOS-based applications.

NOTE: The Microsoft BallPoint Mouse version 2.0 supports the PS/2 interface only; you cannot use this mouse on the serial port.



RESOLUTION
To correct this problem, obtain the updated BNPMC.SYS file from Canon. For more information, call Canon Technical Support.

Additional query words: 1.00 2.00 8.20 9.00

Keywords: KB117130

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