Microsoft KB Archive/241469

= PI: Send Command Prompts You to Configure an E-mail Client =

Article ID: 241469

Article Last Modified on 12/28/2004

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APPLIES TO


 * Microsoft Picture It! 2000 Standard Edition
 * Microsoft Picture It! Express 2000
 * Microsoft Picture It! Express 2001
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition

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This article was previously published under Q241469



SYMPTOMS
When you attempt to send a picture or a project through e-mail from Microsoft Picture It!, you may be prompted to configure an e-mail client. After you configure an e-mail client and return to Picture It!, you may receive the same message again.



CAUSE
This behavior can occur because the Send command only checks to make sure that an e-mail client is configured the first time that you select it during a Picture It! session.



RESOLUTION
To resolve this issue:


 * 1) Save the picture or project that you are working on.
 * 2) Quit Picture It!.
 * 3) Restart Picture It!.
 * 4) Open the picture or project that you want to send.
 * 5) Send the picture or project through e-mail.

You only need to perform this procedure once. Picture It! recognizes your e-mail client the next time that you send a picture or a project.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: pi2k pictureit email outlook express

Keywords: kbbug kbemail kbpending KB241469

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