Microsoft KB Archive/193350

= Virtual Globe Err Msg: Unable to Locate Favorites Folder... =

Article ID: 193350

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Encarta Virtual Globe 99

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This article was previously published under Q193350



SYMPTOMS
When you click the Favorites menu while you are running Encarta Virtual Globe 99, you may receive the following error message:

Unable to locate Favorites Folder. Creating new one.

NOTE: If you are running Encarta Virtual Globe 99 on a Microsoft Windows NT-based computer, you do not receive this error message.



CAUSE
This behavior can occur if you delete the Encarta Virtual Globe Favorites folder while you are running Encarta Virtual Globe.



RESOLUTION
To resolve this issue, click OK. A new Favorites folder is created.



MORE INFORMATION
By default, Encarta Virtual Globe 99 stores any Favorites you add in the following folder:   Program Files\Microsoft Reference\Encarta Virtual Globe 99\Favorites

Additional query words: multi multi-media media mm world atlas evg

Keywords: kberrmsg kbprb kbui KB193350

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