Microsoft KB Archive/272653

= Encarta or HomePub Error Message: An Error Has Occurred in the Script on This Page =

Article ID: 272653

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Home Publishing 2000 Standard Edition
 * Microsoft Encarta Reference Suite 2001
 * Microsoft Encarta Language Learning French 1.0 Standard Edition
 * Microsoft Encarta Language Learning Spanish 1.0 Standard Edition

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This article was previously published under Q272653



SYMPTOMS
When you use Microsoft Home Publishing 2000 to start projects from Creative Ideas or when you run a program that is included in Microsoft Encarta Reference Suite 2001, you may receive one of the following error messages:

Home Publishing 2000:

ERROR MESSAGE: An error has occurred in the script on this page.

Line: 177

Char: 2

Error: Automation server can't create object

Code: 0

URL: its:c:\Program Files\Microsoft Home Publishing 2000\hpusp.its::/greeting.htm

NOTE: This URL address will vary depending on the project that you select.

Encarta 2001:

ERROR MESSAGE: An error has occurred in the script on this page.

Line: 144

Char: 5

Error: 'TDMaintitle.filters.0' is null or not an object

Code: 0

URL: msref://pid=vg00/cmd=article/id=631502735



CAUSE
This behavior can occur if the script files that are included with the programs listed at the beginning of this article are damaged.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

Download and Install the Latest Version of Microsoft Internet Explorer
To download and install the latest version of Microsoft Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.mspx

Download and Install the Latest Version of Microsoft DirectX
To download and install the latest version of DirectX, visit the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.mspx

To determine the version of DirectX that is currently installed on your computer:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type dxdiag, and then click OK.
 * 3) On the System tab, note the version number that is listed under System Information.

Additional query words: homepub2k hp2000 ers2001 dx direct-x

Keywords: kbenv kberrmsg kbprb KB272653

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