Microsoft KB Archive/327498

= Files May Appear to Be Empty with an Older Redirector =

Article ID: 327498

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Service Pack 3

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This article was previously published under Q327498



SYMPTOMS
When you try to open a file in Windows 2000, the file may appear to be empty. This problem may occur if you create more then one share on a network server.



CAUSE
This problem may occur if you are trying to connect to a second share on either of the following server types:
 * Microsoft LAN Manager 2.2
 * Microsoft Net Server 1.11



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Hotfix Information
To resolve this problem, obtain and install the hotfix that is described in Microsoft Knowledge Base article number 810038. For additional information about the hotfix in 810038, click the following article number to view the article in the Microsoft Knowledge Base:

810038 Stop 0x0E3 Error Occurs When Redirector Thread Tries to Release a Lock



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kboswin2000fix kbwin2ksp4fix kbhotfixserver KB327498

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