Microsoft KB Archive/161411

= SMS: Client Error: "Cannot Load C:\Windows\Vuser.386" =

Article ID: 161411

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.0 Standard Edition
 * Microsoft Systems Management Server 1.1 Standard Edition
 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q161411





SUMMARY
When starting Windows after having installed the Systems Management Server client on a computer running Windows for Workgroups or Windows 95, the following errors may appear:

Cannot load C:\Windows\Vuser.386

User.com running version 5 should be version 4

Further investigation may reveal the following:


 * Vuser.386 exists in the Windows\System directory.
 * There are two entries for Vuser in the System.ini file.
 * Wuser is in the Startup group.

MORE INFORMATION
The Intel LANDesk(R) Management Suite Remote Control is installed, either fully or in part, on the client. LANDesk installs Vuser.386 in the Windows\System directory. Systems Management Server installs Vuser.386 in the Windows directory. The client cannot run both versions of Vuser.386 at the same time.



WORKAROUND
To work around this problem, remove the LANDesk client, as described in the LANDesk documentation.

Additional query words: prodsms LAN desk

Keywords: kb3rdparty kbenv kbnetwork kbremoteprog kbsetup kbtshoot KB161411

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