Microsoft KB Archive/208118

= Error Message: 2G Caused a General Protection Fault in Module S3mm.drv =

Article ID: 208118

Article Last Modified on 8/27/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q208118



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you start the JumpStart 2nd Grade program by Knowledge Adventure, Inc., you may receive the following error message:

2G caused a general protection fault in module S3MM.DRV at



CAUSE
This issue can occur if you have an S3 video driver installed on your computer, and you configure the screen to use more than 256 colors.



RESOLUTION
To resolve this issue, configure the screen to use 256 colors:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Display icon, and then click the Settings tab.
 * 3) In the Colors box, click 256 Colors, click OK, and then follow the instructions on your screen to finish changing the color depth on your computer.



MORE INFORMATION
For information about the JumpStart 2nd Grade program, click the following link to view the amazon Web page:

http://www.amazon.com/Vivendi-Universal-71090-JumpStart-Grade/dp/B00004TJ01

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: gp gpfault s3mm drv

Keywords: kb3rdparty kbenv kberrmsg kbgpf kbprb KB208118

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