Microsoft KB Archive/189149

= Disk Counters on Clustered Disk Record Zero Values =

Article ID: 189149

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Cluster Server 1.1

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This article was previously published under Q189149



SYMPTOMS
When you use Performance Monitor to record activity on a shared clustered drive in a Microsoft Cluster Server, the Physical and Logical Disk counters may record zero or incorrect values. Even after enabling Diskperf -Y and restarting the servers in the cluster, the first server to boot may properly record the disk counters but if the shared drive is failed over to a second server, the disk counters record zero and show no activity on the shared drive on the second server.



RESOLUTION
To work around this problem, you can initiate a failover to the shared disk and then fail back again using the following steps:


 * 1) Launch Cluster Administrator.
 * 2) Right-click the group where the shared disk resides, and then click Move Group.
 * 3) After the disk is online, repeat step 2 and move the group back again. This resets Performance Monitor and allows you to monitor disk activity.

To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
This problem was first corrected in Windows NT 4.0 Service Pack 4.

Additional query words: mscs chart log perfmon server cluster

Keywords: kbbug kbnofix KB189149

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