Microsoft KB Archive/224274

= Expedia Streets and Trips 2000: Program Hangs When You Print to HP LaserJet Color 4500 =

Article ID: 224274

Article Last Modified on 9/7/2001

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APPLIES TO


 * Microsoft Expedia Streets & Trips 2000

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This article was previously published under Q224274



SYMPTOMS
If you attempt to print from Microsoft Expedia Streets and Trips 2000 to a Hewlett-Packard LaserJet Color 4500 printer, the program may stop responding (hang).



CAUSE
This behavior can occur if the Printer Control Language (PCL) driver for the LaserJet Color 4500 printer is installed on your computer.



RESOLUTION
To resolve this issue, install the PostScript (PS) printer driver for the LaserJet Color 4500 printer.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: est2000 crash freeze lock prints printing h-p

Keywords: kbprint kbprb kb3rdparty KB224274

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