Microsoft KB Archive/945119

= Stop error that is related to the Storport.sys driver on a Windows Server 2003-based computer: &quot;0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL&quot; =

Article ID: 945119

Article Last Modified on 11/30/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows XP Professional x64 Edition

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SYMPTOMS
On a Windows Server 2003-based computer, you receive the following Stop error message on a blue screen:

0x000000D1 (parameter1, parameter2, parameter3, parameter4) DRIVER_IRQL_NOT_LESS_OR_EQUAL

Notes
 * The parameters in this error message vary, depending on the computer's configuration.
 * Not all &quot;0x000000D1&quot; Stop errors are caused by this problem.

This problem occurs when the Storport.sys driver is called to pause or to resume an adapter in a Windows Server 2003-based computer. Additionally, storage driver developers may encounter symptoms of this issue when their drivers perform similar operations.



CAUSE
This problem occurs because the Storport.sys system driver passes incorrect parameters to the StorPortResume function and to the StorPortPause function. Therefore, the system experiences the Stop error, and then the computer restarts unexpectedly.



Hotfix information for Windows Server 2003
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 Service Pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or Windows Server 2003 Service Pack 2 installed.

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Hotfix information for Windows XP
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 1 or Windows XP Service Pack 2 installed.

322389 How to obtain the latest Windows XP service pack

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP Professional x64 Edition with SP2, x64 version


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the &quot;DRIVER_IRQL_NOT_LESS_OR_EQUAL&quot; error message, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms795930.aspx

For more information about the StorPortResume function, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms807258.aspx

For more information about the StorPortPause function, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms807224.aspx

Keywords: kbhotfixserver kbqfe kbexpertisebeginner KB945119

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