Microsoft KB Archive/164030

= WD97: Define and Lookup Reference Unavailable in Word =

Article ID: 164030

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q164030



SYMPTOMS
Define and Lookup Reference menu commands are not available in Word 97 after you run Setup to add Microsoft Bookshelf Basics.

NOTE: Define should be located on the shortcut menu when you right-click a word, while "Look Up Reference" should be located on the Tools menu.



CAUSE
Microsoft Word 97 for Windows may not detect the Bsh32.wll when Microsoft Bookshelf Basics is installed during maintenance mode Setup.



WORKAROUND
Rename the Office 97 Setup Table File (.stf) (Off97pro.stf) and then reinstall Microsoft Office 97. The .stf file should be located in the following folder:

C:\Program Files\Microsoft Office\Office\Setup

NOTE: When you run the Office 97 Setup, be sure to click the Custom button when prompted for the type of Setup you want to perform. Then, ensure that Microsoft Bookshelf Basics is selected.

WARNING: This modification may not be supported by Microsoft. Microsoft support professionals will support some modifications to a BACKUP copy of the .stf file. Note also that while support professionals may help customers modify specific lines of an .stf, we will not rewrite the entire file in order to achieve a desired configuration. As a general rule, support is limited to options that can normally be changed by a user during a standard installation of the application.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
Bsh32.wll is the file that gives Word the ability to function seamlessly with Microsoft Bookshelf Basics by adding the Define and Lookup Reference menu commands. It is and is located in the "\Program Files\Microsoft Office\Office" folder.

Additional query words: 8.0 off97 missing

Keywords: kbinterop kbsetup KB164030

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