Microsoft KB Archive/316788

= STS: &quot;The Page Cannot Be Found&quot; Error Message When You Try to Use the &quot;Discuss&quot; Feature on a SharePoint Team Services Web Site =

Article ID: 316788

Article Last Modified on 9/9/2002

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APPLIES TO


 * Microsoft SharePoint Team Services

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This article was previously published under Q316788





SYMPTOMS
If you try to use the Discuss feature on a Microsoft SharePoint Team Services Web site for a document in a document library, you receive the following error message in your Web browser

The Page cannot be found

before you can open the document in Microsoft Word.



CAUSE
This problem occurs when a file name contains a plus sign (+). SharePoint Team Services converts the plus sign to a &quot;%20&quot; escape sequence instead of the correct &quot;%2B&quot; escape sequence.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack



STATUS
This problem was corrected in Microsoft Office XP Service Pack 2 (SP-2).



MORE INFORMATION
A plus sign is frequently used with Internet Server API (ISAPI) and Common Gateway Interface (CGI) programming to represent a space character in data. SharePoint Team Services uses an ISAPI extension (Owssvr.dll) to process discussion requests, and it incorrectly processes any plus signs that are in a file name as space characters in a data string.

Keywords: kberrmsg kbbug KB316788

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