Microsoft KB Archive/171360

= Proxy Auto Dial Never Hangs Up When Idle =

Article ID: 171360

Article Last Modified on 8/10/1999

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APPLIES TO


 * Microsoft Proxy Server 1.0 Standard Edition
 * Microsoft Proxy Server 2.0 Standard Edition

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This article was previously published under Q171360



SYMPTOMS
Microsoft Proxy AutoDial does not hang up when the connection is idle.



CAUSE
The Auto-HangUp will fail with any of the following conditions:


 * You have a Winsock application on a client open and connected to the Internet.
 * You have a Web Proxy client (Web Browser) connected to a Web Page that has a refresh tag in it.
 * The active caching of the Web Proxy Service is updating the cache.
 * Other TCP/IP traffic is hitting the modem connection from the Internet.



WORKAROUND
The Idle TimeOut option in Dial Up Networking must be set for the connection to hang up after being idle.


 * 1) Open the Dial Up Networking dialog box, and select User Preferences from the More button.
 * 2) Disable AutoDial by Location and set Idle Seconds Before Hanging Up to the desired amount of time.
 * 3) Choose Logon Preferences from the More button and set Idle Seconds Before Hanging Up to the same value as User Preferences.
 * 4) Open Control Panel, Services and disable the Remote Access AutoDial Manager service.

Keywords: kbprb KB171360

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