Microsoft KB Archive/213890

= XL2000: Error Message When You Create a Worksheet with New Office Document Option =

Article ID: 213890

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q213890





SYMPTOMS
When you click New Office Document on the Office Shortcut Bar to create a new Microsoft Excel 2000 workbook, you may receive the following error message:

The program associated with the selected template cannot be started, or the program cannot use the selected template.



CAUSE
This behavior can occur if the Ignore other applications check box on the General tab of the Options dialog box is selected.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start Microsoft Excel.
 * 2) On the Tools menu, click Options.
 * 3) On the General tab, click to clear the Ignore other applications check box, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: XL2000

Keywords: kbbug kbpending KB213890

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