Microsoft KB Archive/123178

= Rumba 3270 User Names Appear as "Unknown" in SNA Admin =

Article ID: 123178

Article Last Modified on 5/22/2003

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APPLIES TO


 * Microsoft SNA Server 2.0
 * Microsoft SNA Server 2.1
 * Microsoft SNA Server 3.0
 * Microsoft SNA Server 2.11 Service Pack 1
 * Microsoft SNA Server 2.11 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 3.0 Service Pack 2
 * Microsoft SNA Server 3.0 Service Pack 3
 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1

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This article was previously published under Q123178



SYMPTOMS
When you run the Wall Data Rumba Office version 1.0 3270 emulator on an SNA Server Windows version 3.x client computer, the SNA Server Administration program may display the user name as "Unknown."

If you start the SNA Server Windows version 3.x client ahead of time (by starting WNAP.EXE manually, or by adding WNAP.EXE icon to the Windows Startup group), the user name appears correctly.



CAUSE
Due to an initialization problem, the Rumba 3270 emulator was not properly initializing the underlying SNA Server client software before opening a 3270 session, causing the user name to appear as "Unknown" in the SNA Server Administration program.



RESOLUTION
To obtain a fix for this problem, call Wall Data technical support at (206) 814-9255.

The Rumba product discussed here is manufactured by Wall Data Incorporated, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: prodsna

Keywords: kbnetwork KB123178

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