Microsoft KB Archive/228425

= ESS Audio Drive Is Disabled with Error Code 12 =

Article ID: 228425

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q228425



SYMPTOMS
After you install Windows 2000 on your Compaq Armada 77XX-series computer, system sounds may not be played. Also, when you use Device Manager to check the properties of your sound card, you may see the following message:

This device cannot find enough free resources that it can use. (Code 12)



CAUSE
The Basic Input/Output System (BIOS), in certain configurations, assigns the ESS 1878 audio device two Direct Memory Access (DMA) channels, both with a value of 0.



RESOLUTION
To resolve this issue, use the appropriate method:

Method 1
Change the audio hardware configuration in the computer's BIOS to use Configuration 1, and then restart your computer.

Consult your computer documentation or contact Compaq Technical Support to determine how to modify the BIOS settings for your computer.

Method 2
Change the ESS 1878 audio hardware configuration in Device Manager:
 * 1) Right-click My Computer, and then click Properties.
 * 2) Click the Hardware tab, and then click Device Manager.
 * 3) Double-click Sound, video and game controllers, and then double-click ESS 1878 Audio Drive.
 * 4) Click the Resources tab, and then click to clear the Use automatic settings check box.
 * 5) In the Settings based on box, click a basic configuration that uses DMA channels 0 and 1.
 * 6) Click OK, and then click Yes to restart your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kbhardware kbprb kbsound KB228425

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