Microsoft KB Archive/304013

= You cannot type more than four characters in the Initials box when you add a new user =

Article ID: 304013

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q304013





SYMPTOMS
When you use the Active Directory Users and Computers snap-in to add a new user, you cannot type more than four characters in the Initials box of the user properties. However, after you create the new user, you can type up to six characters in the Initials box. This symptom occurs if all the following conditions are true:
 * You use the Active Directory Users and Computers snap-in on a Windows 2000-based computer to add the new user.
 * Your Windows 2000-based computer is running Windows 2000 Service Pack 2 (SP2) or earlier.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name ---  23-Aug-2001  17:52  5.0.2195.4215  463,632  Dsadmin.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter program and Windows 2000 Datacenter Server product

For additional information about how to install multiple hotfixes with only one reboot, click the following article number to view the article in the Microsoft Knowledge Base:

296861 How to install multiple Windows updates or hotfixes with only one reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the following article number to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 hotfixes

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB304013

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