Microsoft KB Archive/222513

= Error Message When Workstation Receives IP Address from BOOTP Server =

Article ID: 222513

Article Last Modified on 2/25/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

-



This article was previously published under Q222513



SYMPTOMS
If you configure your Windows 2000-based computer to use Dynamic Host Configuration Protocol (DHCP) to receive an IP address, a BOOTP server sending a DHCPOFFER packet may result in an "access violation" error message similar to:

Services.exe Application error.

The instruction at "0x75de93d7" referenced memory at 0x00000000.

The memory could not be "read".

You then receive the following error message:

System shutdown.

Message:

The system process 'services.exe' terminated unexpectedly with status code -1073741819 The system will now shut...



CAUSE
This behavior is caused by a null value in the Subnet field in the DHCPOFFER packet.



RESOLUTION
To resolve this issue, verify that the DHCP server is configured to send a valid subnet mask.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbnetwork kbprb KB222513

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.