Microsoft KB Archive/916525

= MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users And Troubleshooting A Microsoft Windows XP Operating System, Second Edition comments and corrections =

Article ID: 916525

Article Last Modified on 4/19/2007

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APPLIES TO


 * MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users And Troubleshooting A Microsoft Windows XP Operating System, Second Edition, ISBN 0-7356-2227-2

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SUMMARY
This article contains comments, corrections, and information about known errors relating to the Microsoft Press book MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users And Troubleshooting A Microsoft Windows XP Operating System, Second Edition, 0-7356-2227-2.

The following topics are covered:


 * CDROM: Readiness Review Assessment question marks correct answer as incorrect
 * CDROM: Assessment answer is incorrect
 * CDROM: Readiness Review Assessment answer is incorrect
 * Page 7-24: Incorrect illustration in Figure 7-10
 * Page 10-5: Class A should be Class C
 * Page 11-37: Answer missing for Question 2 of Lesson 1
 * Page 12-9: Figure for managing virtual memory incorrect
 * Page 12-31: Incorrect answer given for question 1 of lesson 2



CDROM: Readiness Review Assessment question marks correct answer as incorrect
In the Readiness Review Assessment, one of the questions reads:

&quot;You run your own business as a desktop support technician. You are installing Microsoft Windows XP Professional on a new computer for Chris Cannon, a home-based business owner. Whenever critical errors arise, Chris wants the computer to automatically reboot to prevent further damage to the operating system.

In the graphic exhibit below, click the button that allows you to meet Chris' needs.&quot;

When the question is scored, it indicated that the second &quot;Settings&quot; button is the correct answer.

It should indicate that the third &quot;Settings&quot; button is correct.

CDROM: Assessment answer is incorrect
In the Readiness Review Assessment, one of the questions reads:

&quot;You run your own business as a desktop support technician. Francois Ajenstat calls you because she wants her Microsoft Windows XP Home desktop to be displayed in French. However, because she shares the computer with her sister, she also wants to be able to easily switch between French and English.&quot;

What should you tell Francois?&quot;

The correct answer is given as:

&quot;Install the Windows XP Multilingual User Interface (MUI) Pack.&quot;

This is incorrect as you cannot install the MUI pack on Windows XP Home.

The correct answer should be:

&quot;Upgrade to Microsoft Windows XP Professional and install the Windows XP Multilingual User Interface (MUI) Pack.&quot;

CDROM: Readiness Review Assessment answer is incorrect
In the Readiness Review Assessment, one of the questions reads:

&quot;You are a desktop support technician for an Internet Service Provider. Today a customer calls with the following question:

&quot;I was charged over $300 in Internet fees last month! I sometimes forget that my computer is on and still connected to the Internet. It might be on the whole night sometimes. I'm not the only person who uses it, so I don't always know if people turn it off when they're not using it. The only time I ever need to be on the Internet for longer than 30 minutes is if I am downloading files from my company's FTP site. Some of those files are large. What can you do to help me before I cancel my service?&quot;

From the list on the right, select the instructions that you should give to the customer to help lower her Internet connectivity fees. Place your selections in the list on the left in the order in which the customer should carry out the instructions. Place your selections in the list on the left by clicking the items in the list on the right and clicking the arrow button. You can also use the Up and Down buttons to rearrange items in the list on the left. You may not need to use all of the items from the list on the right.&quot;

The answer is given as:

&quot;Open the Network and Internet Connections category in Control Panel. Open the Network Connections Control Panel applet item. Highlight Select the dial-up connection on the Connections tab and click Settings. Click the Advanced button and check the Disconnect if idle for option. Specify the time when Internet Explorer should disconnect when not in use.&quot;

The answer should be:

&quot;Open the Network and Internet Connections category in Control Panel. Open the Internet Options Control Panel applet item. Highlight Select the dial-up connection on the Connections tab and click Settings. Click the Advanced button and check the Disconnect if idle for option. Specify the time when Internet Explorer should disconnect when not in use.&quot;

Page 7-24: Incorrect illustration in Figure 7-10
On page 7-24, in the first paragraph, it states:

&quot;On the Power Schemes tab of the Power Options Properties dialog box, shown in Figure 7-10,&quot;

But Figure 7-10 shows modem properties, not the Power Schemes tab. Please disregard Figure 7-10.

Page 10-5: Class A should be Class C
On page 10-5, under &quot;Class C addresses&quot;,

Change:

&quot;leaving 2,097,150 potential Class A networks&quot;

To:

&quot;leaving 2,097,150 potential Class C networks&quot;

Page 11-37: Answer missing for Question 2 of Lesson 1
On page 11-37, no answer is printed for Question 2 of Lesson 1.

The correct answer is B.

Page 12-9: Figure for managing virtual memory incorrect
On page 12-9, Figure 12-3: &quot;Use the Virtual Memory dialog box to control the paging file&quot; is incorrect and should be ignored.

Page 12-31: Incorrect answer given for question 1 of lesson 2
On page 12-31, the answer to question 1 of Lesson 2 reads:

&quot;The correct answers are A and C. Task Manager shows current information on CPU and memory usage. Answers B and D are not correct because you must use the Performance tool to monitor these values.&quot;

It should read:

&quot;The correct answers are A, C, and D. Task Manager shows current information on CPU, paging file, and memory usage. Answer B is not correct because you must use the Performance tool to monitor this value.&quot;

Microsoft Press is committed to providing informative and accurate books. All comments and corrections listed above are ready for inclusion in future printings of this book. If you have a later printing of this book, it may already contain most or all of the above corrections.

The print number of the book is located on the copyright page in the form of a string of numbers. For example: &quot;2 3 4 5 6 7 8 0 QWT 9 8 76 5 4&quot;. The first number in the string is the the print number. In this example, the print number is 2.

Additional query words: 0-7356-2227-2 978-0-7356-2227-2

Keywords: KB916525

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