Microsoft KB Archive/906092

= FIX: An access violation occurs in a COM+ based application, and the generic COM+ event ID 4786 is logged in the Application log in Windows Server 2003 =

Article ID: 906092

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition

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SYMPTOMS
On a computer that is running Microsoft Windows Server 2003, an access violation occurs in a Microsoft COM+ based application. Additionally, the following events are logged in the Application log:

Event 1

Event Type: Error

Event Source: Application

Error Event ID: 1000

Date:

Time:

User: N/A

Computer:

Description: Faulting application dllhost.exe, version 5.2.3790.0, faulting module scrrun.dll, version 5.6.0.8515, fault address 0x0000152b.

Event 2

Event Type: Error

Event Source: COM+

Event ID: 4786

Date:

Time:

User: N/A

Computer:

Description: The system has called a custom component and that component has failed and generated an exception. This indicates a problem with the custom component. Notify the developer of this component that a failure has occurred and provide them with the information below.

Component Prog ID:

Server Application ID: {CADFDCA6-2B35-4E63-A4E3-9708C0C0B53A}

Server Application Instance ID: {2E6170B4-D19E-4D16-81B9-02C7D4B8E71C}

Server Application Name: API

The serious nature of this error has caused the process to terminate.

Exception: C0000005

Address: 0x7354152B

Call Stack:

scrrun!DllCanUnloadNow + 0x123

scrrun!DoOpenPipeStream + 0x1212

ole32!CoCreateInstance + 0xba

ole32!CoFreeAllLibraries + 0x2aa

Event 3

Event Type: Information

Event Source: COM+

Event ID: 777

Date:

Time:

User: N/A

Computer:

Description: Application image successfully dumped.C:\WINDOWS\system32\com\dmp\{FAFE2D58-DDFF-4E1D-911B-7B9A06B0F24C}_2005_07_07_17_10_01.dmp

Server Application ID: {CADFDCA6-2B35-4E63-A4E3-9708C0C0B53A}

Server Application Instance ID: {2E6170B4-D19E-4D16-81B9-02C7D4B8E71C}

Server Application Name: API

Comsvcs.dll file version: ENU 2001.12.4720.130 shp



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) installed on the computer.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit versions
  Date         Time   Version     Size     File name ---  08-Sep-2005  05:29  5.6.0.8830  151,552  Scrrun.dll

Windows Server 2003, 64-bit version
  Date         Time   Version     Size     File name    Platform --  08-Sep-2005  06:17  5.6.0.8830  269,312  Scrrun.dll   x64 08-Sep-2005 06:17  5.6.0.8830  151,552  Wscrrun.dll  x86

Windows Server 2003, IA-64 bit version
  Date         Time   Version     Size     File name    Platform --  08-Sep-2005  06:17  5.6.0.8830  398,848  Scrrun.dll   IA-64 08-Sep-2005 06:17  5.6.0.8830  151,552  Wscrrun.dll  x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: script, scripting

Keywords: kbtshoot kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB906092

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