Microsoft KB Archive/236421

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How to Install Microsoft Outlook 2000 on a Small Business Server 4.5 Computer

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Q236421

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The information in this article applies to:


 * Microsoft BackOffice Small Business Server version 4.5

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SUMMARY
Microsoft Outlook 2000 client is not installed by default on a BackOffice Small Business Server 4.5 (SBS) computer. This article describes how to install Outlook 2000 on your SBS 4.5 computer.

WARNING: To have Outlook 2000 or later and Exchange Server installed on the same computer is an unsupported configuration. These two products ship conflicting versions of the Messaging Application Programming Interface (MAPI) subsystem that cannot be cleanly reconciled without breaking either Exchange or Outlook. Some customers may want to install Outlook on the same computer as Exchange to take advantage of certain Outlook components in their server-side applications. Others may want to install both Outlook and Exchange on the same computer for demonstration purposes. Such a configuration, however, is not supported and this should never be done in a production environment. The recommended solution is to install these applications on separate computers.

NOTE: This is not a supported configuration. Please refer to the following article for more information.

"Q266418 Exchange Server and Outlook 2000 or Higher Client Not Supported"

MORE INFORMATION
To install Outlook 2000 on your SBS 4.5 computer:

Click Start, point to Settings, click Control Panel, and then double-click Services.

Click Microsoft Exchange System Attendant, and then click Stop (this stops the Microsoft Exchange Server services).

Click Microsoft Fax Server, and then click Stop.

NOTE: Be sure to stop any other services or programs that use MAPI calls.

In Windows NT Explorer, locate the c:\ClientApps\Ms\Office\Cd1 folder:

Run Setup and complete the setup process.

After Setup completes, double-click the Services tool in Control Panel.

Start the following Exchange Server services:


 * System Attendant
 * Directory
 * Store
 * Message Transfer Agent
 * Internet Mail Service (if this service was previously running)
 * Microsoft Fax Server

After you perform these steps, Outlook 2000 acquires any previous Exchange Server profiles.

NOTE: Outlook 2000 should not be installed on a computer running SBS 4.0 or 4.0a.

For information about installing Microsoft Outlook 97 or Microsoft Outlook 98 on a computer running SBS 4.0 or 4.0a, click the article number below to view the article in the Microsoft Knowledge Base:

"Q191314 Installing Outlook on the Small Business Server" Additional query words: smallbiz

Keywords :

Issue type : kbinfo

Technology : kbAudDeveloper kbSBServSearch kbSBServ450