Microsoft KB Archive/254899

= OFF2000: Office May Not Accurately Report the Disk Space Required to Install SR-1 =

Article ID: 254899

Article Last Modified on 7/3/2001

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APPLIES TO


 * Microsoft Office 2000 Service Pack 1

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This article was previously published under Q254899



SYMPTOMS
When you install Microsoft Office 2000 Service Release 1 (SR-1), Office may not accurately report the required disk space for the installation.

If you are short of disk space, you may receive a message similar to the following:

Out of disk space -- Volume: 'C'; required 151381 KB; available space: 97348 KB. If rollback is disabled, enough space is available. Click 'Cancel' to quit, 'Retry' to check available disk space again, or 'Ignore' to continue without rollback.

If you make more free space available, and then re-run the installation of Office SR-1, you may receive an error message similar to the following:

Out of disk space -- Volume: 'C'; required 207721 KB; available space: 191520 KB. If rollback is disabled, enough space is available. Click 'Cancel' to quit, 'Retry' to check available disk space again, or 'Ignore' to continue without rollback.

The first message reports that Office SR-1 requires 151,381 kilobytes (KB), and after you make more space available, the second message reports that Office SR-1 requires 207,721 KB, an increase of about 50,000 KB.

NOTE: The amount of free disk space required to install Office SR-1 varies, depending on the features that you already have installed on your hard disk.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Office 2000.

Additional query words: OFF2000

Keywords: kbbug kbfix KB254899

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