Microsoft KB Archive/867485

= Media Center logs a KBDHID event message when you resume from suspend mode =

Article ID: 867485

Article Last Modified on 11/17/2004

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2004

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SYMPTOMS
When you use a remote control to resume a Microsoft Windows XP Media Center Edition 2004-based computer from suspend mode, the following event message may be logged in the event log: Event Type: Warning

Event Source: kbdhid

Event Category: None

Event ID: 1

Date: 4/5/2004

Time: 4:54:25 PM

User: N/A

Computer: MCE

Description:

The driver has detected that this HID keyboard has bad firmware. It is issuing redundant report packets.



CAUSE
This issue may occur after you install the KB832418 critical update. This update may cause some Media Center remote controls to send infrared (IR) signals when you resume a system from suspend mode. Media Center may incorrectly interpret the signals as a faulty keyboard.

For additional information about this critical update, click the following article number to view the article in the Microsoft Knowledge Base:

832418 Critical update for Windows XP Media Center Edition infrared receiver



WORKAROUND
You may ignore this message. It does not affect the operation of your keyboard or of the Media Center remote control.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: mce mce2004

Keywords: kbtshoot kbeventlog kbprb KB867485

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