Microsoft KB Archive/312335

= OLEXP: Error Message: Msimn Has Caused an Error in Wsock32.dll =

Article ID: 312335

Article Last Modified on 6/25/2004

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APPLIES TO


 * Microsoft Outlook Express 5.5

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This article was previously published under Q312335



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to start Outlook Express 5.5 on a computer that runs Microsoft Windows Millennium Edition (Me) you may receive the following error message:

Msimn has caused an error in Wsock32.dll



RESOLUTION
To resolve this issue, remove the Identities key from the registry and then restart Outlook Express. To remove the Identities key, you must edit the registry.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue:  In Outlook Express 5.5, back up the messages and addresses, and then export the Address Book. Start Registry Editor (Regedit.exe). Locate the following key in the registry:

HKEY_CURRENT_USER/Identities

 On the Registry menu, click Export Registry File, and then click Desktop in the Save in box. In the File Name box, type Identities, and then click Save. In Registry Editor, right-click the Identities key, and then click Delete.</li> Quit Registry Editor.</li> Restart Outlook Express to make sure that the functionality has returned.</li> Import the items from the old identity.</li></ol>

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MORE INFORMATION
For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base:

230208 How to Back Up E-mail Messages in Outlook Express 5

175017 How to Import and Export Address Books in Outlook Express

Keywords: kberrmsg kbprb KB312335

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