Microsoft KB Archive/230157

= Margins Not Correct with HP 4si Printer in Windows NT 4.0 Service Pack 4 =

Article ID: 230157

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT 4.0 Service Pack 4
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT 4.0 Service Pack 4

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This article was previously published under Q230157



SYMPTOMS
When you print a job using the letter form on an Hewlett-Packard HP 4si printer from a computer running Windows NT 4.0 Service Pack 4, the print margins may be incorrect.



CAUSE
This problem occurs because the printable area for this printer and for the letter form was changed in Windows NT 4.0 Service Pack 4.



Windows NT Server or Workstation 4.0
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

Windows NT Server 4.0, Terminal Server Edition
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB230157

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