Microsoft KB Archive/936220

= How to change the credentials for the OpsMgr SDK Service and for the OpsMgr Config Service in Microsoft System Center Operations Manager 2007 =

Article ID: 936220

Article Last Modified on 6/20/2007

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APPLIES TO


 * Microsoft System Center Operations Manager 2007

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INTRODUCTION
This article describes how to change the credentials for the OpsMgr SDK Service and for the OpsMgr Config Service in Microsoft System Center Operations Manager 2007. Additionally, this article describes how to change the Management Server Action Account.



How to change the OpsMgr SDK Service and the OpsMgr Config Service to use a domain account
Before you follow these steps make sure that you have already created the necessary domain account in the Active Directory directory service. Also, we recommend that you back up the Microsoft SQL Server database before you follow these steps.  Click Start, click Run, type services.msc, and then click OK. In the details pane, right-click OpsMgr SDK Service, and then click Stop. In the details pane, right-click OpsMgr Health Service, and then click Stop. In the details pane, right-click OpsMgr Config Service, and then click Stop. Right-click OpsMgr SDK Service, and then click Properties. On the Log On tab, click This account. Type a domain account in the This account box, type the corresponding password in the Password box, and then re-type the password in the Confirm password box.</li> Click OK.</li> Right-click OpsMgr Config Service, and then click Properties.</li> On the Log On tab, click This account.</li> Type a domain account in the This account box, type the corresponding password in the Password box, and then re-type the password in the Confirm password box.

Important To start the OpsMgr SDK Service and the OpsMgr Config Service, you must use the same account. Therefore, the account that you specify in step 10 must be same as the account that you specified in step 6.</li> Click OK.</li> Close the Services snap-in window.</li> Click Start, point to Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio.</li> In the Connect to Server dialog box, specify the server name and the instance on which the Operations Manager Database is installed.</li> In the console tree, expand the Database node, right-click Operations Manager Database, and then click New Query.</li>  Type the following SQL statement, and then execute it. EXEC p_SetupCreateLogin '<Domain>\<User>', 'sdk_users' Note The <Domain> placeholder represents the domain name, and the <User> placeholder represents the user account on which you want to run the OpsMgr SDK Service. If the Operations Manager Database is configured to use a case-sensitive collation, you must type the account name exactly as it appears in the Active Directory Users and Computers snap-in. </li>  Type the following SQL statement, and then execute it. EXEC p_SetupCreateLogin '<Domain>\<User>', 'configsvc_users' Note The <Domain> placeholder represents the domain name, and the <User> placeholder represents the user account on which you want to run the OpsMgr Config Service. If the Operations Manager Database is configured to use a case-sensitive collation, you must type the account name exactly as it appears in the Active Directory Users and Computers snap-in. </li>  Type and execute the following SQL statement: EXECUTE p_SetupCreateLogin '<Domain>\<User>', ‘dbmodule_users’ Note: The <Domain> placeholder represents the domain name, and the <User> placeholder represents the Action Account the Management Server is configured to use.

The account being used by the Management Server can be confirmed by examining the Default Action Account Run As Profile in the MOM Operator console. </li> Start the Services snap-in as you did in step 1.</li> In the details pane, right-click OpsMgr Health Service, and then click Start.</li> In the details pane, right-click OpsMgr SDK Service, and then click Start.</li> In the details pane, right-click OpsMgr Config Service, and then click Start.</li> <li>Close the Services snap-in window.</li> <li>Click Start, click Run, type eventvwr.msc, and then click OK.</li> <li>In the console tree, select the Operations Manager event log, and then examine the event log entries for the OpsMgr SDK Service and for the OpsMgr Config Service to verify that these two services are running correctly.</li></ol>

How to change the OpsMgr SDK Service and the OpsMgr Config Service to use the Local System account if the Management Server and the Database Server roles reside on the same computer
<ol> <li>Click Start, click Run, type services.msc, and then click OK.</li> <li>In the details pane, right-click OpsMgr Health Service, and then click Stop.</li> <li>In the details pane, right-click OpsMgr SDK Service, and then click Stop.</li> <li>In the details pane, right-click OpsMgr Config Service, and then click Stop.</li> <li>Right-click OpsMgr SDK Service, and then click Properties.</li> <li>On the Log On tab, click Local System account.</li> <li>Click OK.</li> <li>Right-click OpsMgr Config Service, and then click Properties.</li> <li>On the Log On tab, click Local System account.</li> <li>Click OK.</li> <li>Close the Services snap-in window.</li> <li>Click Start, point to Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio.</li> <li>In the Connect to Server dialog box, specify the server name and instance on which the Operations Manager Database is installed.</li> <li>In the console tree, expand the Database node, right-click Operations Manager Database, and then click New Query.</li> <li> Type the following SQL statement, and then execute it. EXEC p_SetupCreateLogin 'NT AUTHORITY\SYSTEM', 'sdk_users' Note If the Operations Manager Database is configured to use a case-sensitive collation, you must type the account name exactly as it appears in this SQL statement. </li> <li> Type the following SQL statement, and then execute it. EXEC p_SetupCreateLogin 'NT AUTHORITY\SYSTEM', 'configsvc_users' Note If the Operations Manager Database is configured to use a case-sensitive collation, you must type the account name exactly as it appears in this SQL statement. </li> <li> Type the following SQL statement, and then execute it. EXECUTE p_SetupCreateLogin ‘ \<managementservercomputer$>’, ‘dbmodule_users’ Note The placeholder represents the domain name, and the <managementservercomputer$> placeholder represents the Action Account the Management Server is configured to use. You can examine the Default Action Account Run As Profile entry in the MOM Operator console to confirm the account that the Management Server uses. </li> <li>Click Start, click Run, type services.msc, and then click OK.</li> <li>In the details pane, right-click OpsMgr Health Service, and then click Start.</li> <li>In the details pane, right-click OpsMgr SDK Service, and then click Start.</li> <li>In the details pane, right-click OpsMgr Config Service, and then click Start.</li> <li>Close the Services snap-in window.</li> <li>Click Start, click Run, type eventvwr.msc, and then click OK.</li> <li>In the console tree, select the Operations Manager event log, and then examine the event log entries for the OpsMgr SDK Service and for the OpsMgr Config Service to verify that these two services are running correctly.</li></ol>

How to change the OpsMgr SDK Service and the OpsMgr Config Service to use the Local System account if the Management Server and the Database Server roles reside on different computers
<ol> <li>On the computer that is running the Management Server role, click Start, click Run, type services.msc, and then click OK.</li> <li>In the details pane, right-click OpsMgr Health Service, and then click Stop.</li> <li>In the details pane, right-click OpsMgr SDK Service, and then click Stop.</li> <li>In the details pane, right-click OpsMgr Config Service, and then click Stop.</li> <li>Right-click OpsMgr SDK Service, and then click Properties.</li> <li>On the Log On tab, click Local System account.</li> <li>Click OK.</li> <li>Right-click OpsMgr Config Service, and then click Properties.</li> <li>On the Log On tab, click Local System account.</li> <li>Click OK.</li> <li>Close the Services snap-in window.</li> <li>On the computer that is running the database server role, click Start, point to Programs, point to Microsoft SQL Server 2005, and then click SQL Server Management Studio.</li> <li>In the Connect to Server dialog box, specify the server name and the instance on which the Operations Manager Database is installed.</li> <li>In the console tree, expand the Database node, right-click Operations Manager Database, and then click New Query.</li> <li> Type the following SQL statement, and then execute it: EXEC p_SetupCreateLogin '<managementserverdomain\managementservercomputer$>', 'sdk_users' Replace <managementserverdomain\managementservercomputer$> with the domain and with the computer account. For example, replace <managementserverdomain\managementservercomputer$> with Contoso\Opsmgr01$.

Note If the Operations Manager Database is configured to use a case-sensitive collation, you must type the account name exactly as it appears in this SQL statement. </li> <li> Type the following SQL statement, and then execute it: EXEC p_SetupCreateLogin '<managementserverdomain\managementservercomputer$>',

'configsvc_users' Replace <domain\managementservercomputer$> with the domain and with the computer account. For example, replace <domain\managementservercomputer$> with Contoso\Opsmgr01$.

Note If the Operations Manager Database is configured to use a case-sensitive collation, you must type the account name exactly as it appears in this SQL statement. </li> <li> Type the following SQL statement, and then execute it: EXECUTE p_SetupCreateLogin ‘<domain\managementservercomputer$>’, ‘dbmodule_users’ Note The placeholder represents the domain name, and the <managementservercomputer$> placeholder represents the Action Account that the Management Server is configured to use. You can examine the Default Action Account Run As Profile entry in the MOM Operator console to confirm the account that the Management Server uses. </li> <li>On the computer that is running the Management Server role, click Start, click Run, type services.msc, and then click OK.</li> <li>In the details pane, right-click OpsMgr Health Service, and then click Start.</li> <li>In the details pane, right-click OpsMgr SDK Service, and then click Start.</li> <li>In the details pane, right-click OpsMgr Config Service, and then click Start.</li> <li>Close the Services snap-in window.</li> <li>Click Start, click Run, type eventvwr.msc, and then click OK.</li> <li>In the console tree, select the Operations Manager event log. Examine the event log entries to verify that the OpsMgr SDK Service and the OpsMgr Config Service services are running correctly.</li></ol>

How to change the Management Server Action Account
Before you follow the steps that are described in this section, we recommend that you do the following: <ul> <li>Make sure that you have already created the necessary account in Active Directory or on the local computer.</li> <li>Make sure that you have created all necessary new Run As Accounts of the Action Account type by using the Create Run As Account Wizard.

Note For more information about an issue that may occur when you create Run As Accounts, click the following article number to view the article in the Microsoft Knowledge Base:

936221 The Run As Account that you create in System Center Operations Manager 2007 or in System Center Essentials 2007 does not run a task successfully

</li></ul>


 * 1) Click Start, point to Programs, point to System Center Operations Manager 2007, and then click Operations Console.
 * 2) Select the Administration view, expand Administration, expand Security, click Run As Profiles, right-click Default Action Account in the Run As Profiles pane, and then click Properties.
 * 3) Click the Run As Accounts tab.
 * 4) In the Run As Accounts list, select the computer on which you want to change the action account, and then click Edit.
 * 5) In the Run As Accounts list, select a domain account or Local System Action Account, and then click OK.
 * 6) Click OK to close the Run As Profiles Properties dialog box.

Note These steps change the Management Server Action Account. If you change the Management Server Action Account from a domain account to the Local System account, this operation may affect some actions that are performed by the Management Server. Such actions include the following:
 * discovery
 * agent installation

Keywords: kbhowto kbexpertiseinter kbinfo KB936220

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