Microsoft KB Archive/328768

= Users on second node in cluster environment cannot send a message to a distribution group =

Article ID: 328768

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q328768



SYMPTOMS
If you are on the second node (for example, VS02) of a clustered environment, and you try to send a message to a distribution group that is expanded on a dedicated expansion server, the message is not sent.

The following event ID error messages are logged on the expansion server:

Event Type: Information

Event Source: MSExchangeTransport

Event Category: (2)

Event ID: 9000

Date: 8/9/2002

Time: 10:04:31 AM

User: N/A

Computer: Servername

Description:

The function 'CPhatCat::HrDoRestrictions' failed for reason 'The sender does not have the permissions required to send this message to it the intended recipients. ' when processing the recipient 'user@domain.com' of type 'smtp'. A DSN has been generated.

Data: 0000: de 02 04 c0

-and-

Event Type: Error

Event Source: MSExchangeTransport

Event Category: (2)

Event ID: 9002

Date: 8/9/2002

Time: 10:04:31 AM

User: N/A

Computer: Servername

Description:

Categorizer encountered a hard error while processing a message. The function 'ExpandRecipient' called 'HrDoRestrictions' which returned error code '0xc0040557' (Some malformed property of the recipient caused it to be NDRd).

Data:

0000: 57 05 04 c0

If a user on the first node (for example, VS01) tries to send a message to the same distribution group, the messages is sent as expected.



CAUSE
This problem occurs if the ReportToOriginator attribute is set to FALSE. If you set the ReportToOriginator attribute to TRUE, you can send the message successfully.



Cumulative Patch Information
To resolve this problem, obtain the March 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

813840 XGEN: March 2003 Exchange 2000 Server Post-Service Pack 3 Rollup

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Exchange 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: XCON

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date          Version      File name ---  17-SEP-2002   6.0.6326.0   Peexch50.dll NOTE: Because of file dependencies, this update requires Exchange 2000 Service Pack 3 (SP3). For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Exchange 2000 Server.

Additional query words: ReportToOrginator Cluster False Cannot send kbExchange2000preSP4marchbarFix XCON

Keywords: kbhotfixserver kbqfe kbbug kbexchange2000presp4fix kbfix kbqfe KB328768

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