Microsoft KB Archive/295740

= XADM: Cannot Access Newsgroups Through Public Folders After Moving Public Information Store =

Article ID: 295740

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q295740



SYMPTOMS
When trying to access a public folder post in Microsoft Outlook Express, you may receive the following error message:

The TCP/IP Connection was unexpectedly terminated by the server.

Configuration:

Account:  Server:   Protocol: NNTP Port: 119 Secure (SSL):0 Code: 800ccc0f

If you perform a network trace, you see a &quot;503 server failure&quot; response from the Network News Transfer Protocol (NNTP) server when attempting to retrieve the post.



CAUSE
This problem occurs if you have moved the Exchange 2000 public information store databases to alternate locations.



RESOLUTION
To resolve this problem, restart the Microsoft Exchange information store (IS) service.



WORKAROUND
To work around this problem, stop the Microsoft Exchange IS service before you move the public information store databases.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbpending KB295740

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