Microsoft KB Archive/827983

= Access 2002 post-Service Pack 3 hotfix package: May 7, 2004 =

Article ID: 827983

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Access 2002 Standard Edition

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SUMMARY
''Microsoft has released the Microsoft Access 2002 post-Service Pack 3 hotfix package for Microsoft Access 2002. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that are contained in the hotfix package



Article contents

 * INTRODUCTION
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Access 2002 issues that are fixed in the Access 2002 post-Service Pack 3 hotfix package that is dated May 7, 2004.

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Issues that are fixed in the hotfix package
The following issues are fixed in this hotfix package, but were not previously documented in a Microsoft Knowledge Base article:  Access 2002 may stop responding (hang) when you print multiple page reports that display images from a Microsoft Access project (.adp) file.

Note This symptom occurs regardless of whether you install the fix that is described in the following Microsoft Knowledge Base article:

331989 ACC2002: Memory is not released when you close forms and reports

 When you use a Microsoft Access project (.adp) file that is connected to a Microsoft SQL Server database that uses macros to set menu bars for navigation in the program, clicking between forms multiple times may cause the macro to stop, and you may receive one of the following error messages:

There isn't enough memory to perform this operation. Close unneeded programs and try the operation again.

The setting you entered isn't valid for this property.

  When you run your custom Access 2002 program on a Tablet PC computer, your custom program may quit unexpectedly and you may receive the following error message:

Microsoft Access has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the details of the error message, you receive an error signature that is similar to the following: AppName      AppVer       ModName  ModVer   Offset - Msaccess.exe 10.0.4302.0  unknown  0.0.0.0  0c590ed1 This issue occurs if you use the virtual keyboard (Tabtip.exe) on the Tablet PC.

 When you run a complex report in Access 2002 that uses the Space function in Label captions, you receive the following error message:

Runtime error: 2101

The setting you entered is invalid for this property.

 When you add rows to a subform in your custom Access 2002 program on a Tablet PC computer, your custom program may quit unexpectedly and you may receive the following error message:

Microsoft Access has encountered a problem and needs to close. We are sorry for the inconvenience.

This issue occurs if you use the virtual keyboard (Tabtip.exe) on the Tablet PC.

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
<ul> The optimized version of this hotfix is a post-Microsoft Office XP Service Pack 3 (SP3) hotfix. To install the hotfix, you must have Office XP SP3 installed.

For additional information about Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3

</li> The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

</li> The full-file version of this hotfix is also the administrative version of this hotfix. You can install this version of the hotfix with Microsoft Office XP Service Pack 2 (SP2). However, Microsoft has not tested this fix on Office XP SP2 to the same extent as on Office XP Service Pack 3. If you install this hotfix on a computer with Office XP SP2 installed, some file conflicts might occur. Microsoft supports this configuration, but we do not recommend this configuration.</li></ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is replaced by a later hotfix.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

833864 Description of the Access 2002 post-Service Pack 3 hotfix package: May 26, 2004

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Registry information
You do not have to create or to modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Size        File name -  07-May-2004  01:53  14,546,432  Msaccessff.msp (Full-File/Administrative) 06-May-2004 23:44   3,935,744  Msaccessop.msp (Optimized) After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table: <pre class="fixed_text">  Date         Time   Version      Size       File name --  08-Apr-2004  00:24  10.0.6711.0  5,778,120  Msaccess.exe 08-Oct-2003 02:20  10.0.0.5730    399,928  Mscdm.dll Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

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