Microsoft KB Archive/174824

= XCLN: Err Msg: The Items Properties Could Not Be Displayed =

Article ID: 174824

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q174824



SYMPTOMS
When you compose a message and attempt to set the Send options on that message, you may receive an error message similar to the following:

The item's properties could not be displayed. No additional send options

are available for this message.



CAUSE
The Send Options feature is a function of the Microsoft Exchange Server information service that is loaded on the client. This feature is not available when the MS Mail information service is the only information service in the profile. Therefore, if you are running the Exchange Client in an MS Mail only environment, this feature will be unavailable to you.

Additional query words: Win95 WinNT Win16

Keywords: kbprb KB174824

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