Microsoft KB Archive/181973

= Clicking Finish in Memo Wizard causes Word to quit =

Article ID: 181973

Article Last Modified on 2/6/2006

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APPLIES TO


 * Microsoft Word 98 for Macintosh

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This article was previously published under Q181973



SYMPTOMS
When you click Finish in the Agenda or Memo Wizard dialog box, Microsoft Word 98 Macintosh Edition quits unexpectedly.

This problem may also occur with the Resume Wizard, Newsletter Wizard, or with the Calendar Wizard.



CAUSE
This problem may occur when the following conditions are true:


 * You are running Word 98 on an Apple Power Macintosh G3 (or have a computer with a 512K or larger cache).

NOTE: This problem has also been reported to occur on the UMAX S900 Power Macintosh clone.

-and-


 * You run an add-in or wizard from Microsoft Word, Microsoft Excel, Microsoft PowerPoint, or from a third-party program. (Note that an add-in contains compiled code. It is this compiled code that causes the problem. Compiled code is typically code developed by professional programmers.)

NOTE: The problem has only been discovered in Word 98 wizards to date. No other wizards or add-ins have displayed the problem. Recorded macros should not be affected (unless they use compiled code, which most do not). -and-


 * You complete the steps in the wizard without soliciting help from the Office Assistant.



RESOLUTION
NOTE: You do not need this update if you already have version 8.1 or 8.2 of Visual Basic for Applications. Before you attempt to install the Memo-Resume Wizard Updater 1.0 program, follow these steps to check the version of Visual Basic for Applications you have installed:


 * 1) On your Macintosh HD, open the Microsoft Office 98 folder.
 * 2) Double-click the Office folder.
 * 3) In the Office folder, select the Visual Basic for Applications file.
 * 4) On the File menu, click Get Info.
 * 5) In the Visual Basic for Applications Info dialog box, if the version is 8.1 or 8.2, you do not need to run the Memo-Resume Wizard Updater 1.0.

NOTE: If you have version 8.1 installed and you run the Memo-Resume Wizard Updater 1.0," your Visual Basic for Applications file will be updated to version 8.2.

To correct this problem, use the Memo-Resume Wizard Updater 1.0 program.

To obtain the Memo-Resume Wizard Updater 1.0 program, use a Web browser to go to the following URL address:

http://www.microsoft.com/mac/downloads.aspx?pid=download&location=/mac/download/office98/Off98Updater.xml&secid=20&ssid=1&flgnosysreq=False

To temporarily work around this problem, click the Office Assistant, and then click to view Help with this feature before clicking Finish in the wizard dialog box. After the Assistant displays a balloon on the screen, you will be able to complete the steps in the wizard as expected.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFF98 WD98 close exit end leave stop terminate Word add-in library (WLL) add in

Keywords: kbbug kbfix KB181973

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