Microsoft KB Archive/884539

= The taskbar is not visible when a program window is maximized on your Windows XP Service Pack 1-based computer or on your Windows XP Service Pack 2-based computer =

Article ID: 884539

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Home Edition

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SYMPTOMS
On your Microsoft Windows XP Service Pack 1 (SP1)-based computer or on your Windows XP Service Pack 2 (SP2)-based computer, the taskbar is not visible when a program window is maximized. This problem occurs even though you have selected the Keep the taskbar on top of other windows option in Taskbar and Start Menu Properties.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Windows XP SP2

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows XP SP1
   Date         Time   Version         Size       File name --   20-Sep-2004  19:22  5.1.2600.1592   1,845,632  Win32k.sys

Windows XP SP2
   Date         Time   Version         Size       File name --   20-Sep-2004  18:55  5.1.2600.2518   1,835,648  Win32k.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbwinxppresp3fix kbwinxpsp3fix kbfix kbbug KB884539

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