Microsoft KB Archive/915433

= Description of the Office 2003 hotfix package: April 5, 2006 =

Article ID: 915433

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003
 * Microsoft Office Word 2003
 * Microsoft Office Excel 2003
 * Microsoft Office PowerPoint 2003

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SUMMARY
This article describes the following items about the hotfix package:


 * The issues that the hotfix package fixes.
 * The prerequisites for installing the hotfix package.
 * Whether you must restart your computer after you install the hotfix package.
 * Whether the hotfix package is replaced by any other hotfix package.
 * The files that the hotfix package contains.



INTRODUCTION
This article describes the Office 2003 issue that is fixed in the Office 2003 post-Service Pack 2 hotfix package that is dated April 24, 2006.

Issues that the hotfix package fixes
This hotfix fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:  When you install Office 2003, you receive an error message that is similar to the following:

Fatal Error. Install aborts with CRC failure

Failed to download file: OSE.EXE.

Error 0x80070017

Failed to download file.

Error 0x80070017

failed to wait for file

LocalCache has failed. EnforceCache has been set. Exiting.

Note The updated Office Source Engine (Ose.exe) file on the administrative installation point does not have to be updated after you install this hotfix to resolve this issue.

New Office 2003 functionality that is added in this hotfix
When you install the hotfix that is described in this article, a new functionality is added to Office 2003. This new functionality allows the Office Source Engine to recognize system environment variables in the following registry subkey:

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

919293 How to enable the Office Source Engine to recognize system environment variables in the Office Delivery sources path when you use Office 2003



Service pack information
This problem was first corrected in Office 2003 Service Pack 3.To resolve this problem, obtain the latest service pack for Office 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Regression issues
If a transform file such as office2003.mst is not stored in the installation root folder, the transform file cannot be cached correctly during the installation process of this hotfix. Therefore, a critical failure during Setup will occur. To work around this issue, make sure that all transform files are stored in the installation root folder.

Prerequisites
This hotfix is a Microsoft Office 2003 Service Pack 2 (SP2) hotfix. To install the hotfix, you must have Office 2003 Service Pack 2 installed.

For more information about Office 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

887616 Description of Office 2003 Service Pack 2

Restart information
You may have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix is not replaced by any later hotfix.

Registry information
You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information
The global version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

Microsoft Windows Installer .msp file information

After the hotfix package is installed, the global version of this hotfix package has the file attributes, or later file attributes, that are listed in the following table.

Additional notes

For more information about how to install this hotfix, see the Readme.txt file that is included in the hotfix package. For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft product updates, tools, and add-ons

Keywords: kbfix kbqfe kbhotfixrollup kbhotfixserver kboffice2003presp3fix kboffice2003sp3fix KB915433

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