Microsoft KB Archive/255106

= Problems Upgrading to Windows 2000 Using Group Policies =

Article ID: 255106

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q255106



SYMPTOMS
After an administrator publishes the Winnt32.msi file using group policies, you may receive the following error message when you use the Add/Remove Programs tool to upgrade your computer to Windows 2000:

Windows 2000 Setup

The file \\ \ \WINNT32U.DLL could not be loaded or is corrupt. Setup cannot continue.

Also, after you click OK, your computer restarts.



CAUSE
This issue can occur if the Domain Computers group does not have the appropriate permissions to the share that contains the setup files. The Winnt32.msi file causes Msiexec.exe to start the Winnt32.exe tool in the Local System context, however, the ability to obtain access is denied because the local computer does not have the appropriate permissions.



RESOLUTION
To work around this issue, use either of the following methods:
 * Double-click the Winnt32.msi file. For information about how to locate the Winnt32.msi file, contact your network administrator.
 * Assign the Domain Computers group the appropriate permissions to obtain access to the shared setup files.



STATUS
This behavior is by design.

Keywords: kbappdev kberrmsg kbgpo kbprb KB255106

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