Microsoft KB Archive/328707

= WD2002: Tables in Headers and Footers Shift Right When You Open Word 2002 Document =

Article ID: 328707

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Word 2002 Standard Edition
 * Microsoft Word 2002 Service Pack 1 (SP-1)
 * Microsoft Word 2002 Service Pack 2

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This article was previously published under Q328707



SYMPTOMS
When you open a Word 2002 document that contains tables in the header or footer sections, the tables are shifted to the right.

When you print this same document, the document prints in Landscape instead of in Portrait layout. Content on the first two pages may be cut off when this occurs.



Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office XP Word 2002 Public Update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time  Version    Size       File name ---  10-Jan-2003    08:01            5,856,560  Winword.msp 10-Jan-2003   08:48            6,626,108  Winwordff.msp After the hotfix is installed, the English version of this fix will have the following file attributes (or later):   Date           Time  Version       Size        File name --  09-Jan-2003   22:31  10.0.4907.0   10,598,984  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Additional query words: kb2hr1

Keywords: kbqfe kbhotfixserver kbofficexppresp3fix kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB328707

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