Microsoft KB Archive/187697

= OFF98: Troubleshooting Installation of Classroom Tools Disc 1 =

Article ID: 187697

Article Last Modified on 10/2/2002

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APPLIES TO


 * Microsoft Office 98 for Macintosh

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This article was previously published under Q187697



SUMMARY
The first compact disc (CD) of the "Teaching and Learning with Microsoft" package contains an installer program called "Install Office Classroom Tools" that you can use to install the components on the CD. These components are the following:


 * Student Tools (Templates)
 * Teacher Tools (Templates)
 * Classroom Activities
 * Encarta Research Organizer
 * Additional Clip Art
 * Additional Sounds
 * Addition Fonts
 * Microsoft Word Converters/Viewers
 * PowerPoint Converters/Viewers
 * Memo-Resume Wizard Updater

This article contains troubleshooting steps that you can use to address problems that may occur when you use the installer program. If you continue to have problems after you follow these troubleshooting steps, it is possible to install all the components on your hard disk. However, you must manually install each component separately.



Troubleshooting the Office Classroom Tools Installer
If you receive an error message when you run the installer program, disable unnecessary extensions and run the installer again. By disabling unnecessary extensions, you eliminate the possibility that an extension conflict is causing the problem. To do this, follow these steps:


 * 1) On the Apple menu, point to Control Panels, and then click Extensions Manager.
 * 2) Click Duplicate Set. Name this set My Set . Click OK.
 * 3) Click Duplicate Set. Name this set CD ROM only . Click OK.
 * 4) Clear the check box next to the item labeled Control Panels.
 * 5) Clear the check box next to the item labeled Extensions.
 * 6) Select the extension labeled Apple CD-ROM.

NOTE: You may not have an extension labeled Apple CD-ROM. Please check your hardware documentation for the name of your CD-ROM driver, and then select this item in the Extensions Manager dialog box.
 * 1) Select any other items listed in the Extensions Manager dialog box that are required to start your Macintosh computer. Please check your hardware documentation for details about items that must be enabled to start your computer.

NOTE: Locate your Macintosh operating system CD in the event that the computer cannot be restarted from the hard disk. If you cannot restart the computer from the hard disk, you can use your system CD to restart the computer.
 * 1) Click Restart.

The computer is restarted. You can then try to run the installer.
 * 1) After the installer is finished, click Quit.
 * 2) On the Apple menu, click Control Panels.
 * 3) Double-click Extensions Manager.
 * 4) Click My Set in the Selected Set list.
 * 5) Click Restart.

After the computer is restarted, the list of loaded extensions and control panels is the same as the list that was present before you followed these steps.

If you have performed these steps and still cannot run the installer, manually install the components. The following sections explain how to manually install each component.

Student Tools (Templates)
To install this component, follow these steps:

 Copy the Student Tools folder from the Templates folder on the Microsoft Office Classroom Tools CD to the Microsoft Office 98:Templates folder on the hard disk. Copy the following files from the Templates:Presentation Designs folder on the Microsoft Office Classroom Tools CD to the Microsoft Office 98:Templates:Presentation Designs folder on the hard disk:

Blue Moon

Brown Bag

Buttons

Clipboard

Gavel

Line Paper

Mountain

Numbers

Quill Pen

Rules

Soaring

Stick Figures

Theater

Tropical

Wet Sand



Teacher Tools (Templates)
To install this component, follow these steps:

 Copy the Teacher Tools folder from the Templates folder on the Microsoft Office Classroom Tools CD to the Microsoft Office 98:Templates folder on the hard disk.

NOTE: Skip step 2 if you have performed step 2 in the "Student Tools" section. Copy the following files from the Templates:Presentation Designs folder on the Microsoft Office Classroom Tools CD to the Microsoft Office 98: Templates:Presentation Designs folder on the hard disk:

Blue Moon

Brown Bag

Buttons

Clipboard

Gavel

Line Paper

Mountain

Numbers

Quill Pen

Rules

Soaring

Stick Figures

Theater

Tropical

Wet Sand



Classroom Activities
To install this component, copy the Activities folder from the Templates folder on the Microsoft Office Classroom Tools CD to the Microsoft Office 98:Templates folder on the hard disk.

Encarta Research Organizer
To install this component, follow these steps:


 * 1) Open the Encarta Research Organizer folder on the Microsoft Office Classroom Tools CD.
 * 2) Double-click the Install Research Organizer icon.
 * 3) Follow the directions in the installer dialog boxes.

Additional Clip Art
To install this component, copy the Office 97 Education Clipart folder from the Clipart folder on the Microsoft Office Classroom Tools CD to the Microsoft Office 98:Clipart folder on the hard disk.

Additional Sounds
To install this component, copy the Classroom Tools Sounds folder on the Microsoft Office Classroom Tools CD to the System Folder:Sounds folder on the hard disk.

Additional Fonts
To install this component, copy each of the following font files from the Fonts folder on the Microsoft Office Classroom Tools CD to the System Folder:Fonts folder on the hard disk:

Brush Script

Comic Sans MS

Lucida Calligraphy

Lucida Handwriting

Mistral

Old English Text MT

Stencil

Microsoft Word Converters/Viewers
To install this component, follow these steps:


 * 1) Double-click the Word 97-98 Converter Installer icon in the Additional Installers folder on the Office Classroom Tools CD.
 * 2) Follow the directions in the installer dialog boxes.

PowerPoint Converters/Viewers
To install this component, follow these steps:

 Double-click one of the following Microsoft PowerPoint folders in the Additional Installers folder on the Microsoft Office Classroom Tools CD.

PPT95_4 Trans 68k

PPT95_4 Trans PPC

PPT98_4 Conv 68k

PPT98_4 Conv PPC

For information about each of these folders, see the Read Me file in each of the folders.</li> Double-click the Read Me file in the folder you have opened.</li> Follow the directions in the Read Me file regarding installing the component.</li></ol>

Memo-Resume Wizard Updater
To install this component, follow these steps:


 * 1) Double-click the Memo-Resume Wizard Updater icon in the Additional Installers folder on the Microsoft Office Classroom Tools CD.
 * 2) Follow the directions in the installer dialog boxes.

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