Microsoft KB Archive/259636

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Partnership Lost After Logging On as Guest

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Q259636

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The information in this article applies to:


 * Microsoft Windows NT Workstation version 4.0
 * Microsoft Windows NT Server version 4.0
 * Microsoft ActiveSync 3.0
 * Microsoft Windows CE versions 2.0, 3.0 Professional Edition for the Handheld PC

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SYMPTOMS
After you create a partnership with your Windows CE-based device by using ActiveSync 3.0, if you log off and log on as a different user, ActiveSync prompts you to create a partnership with the new user. If you click No, you are signed on with a guest account. If you then log on as the user who was synchronized with the Windows CE-based device, synchronization does not work.

CAUSE
When you first set up a partnership, a profile is created in the Program Files\Microsoftactivesync\Profiles\Devicename folder. This folder contains the Repl.dat files. When you log on as a guest, a Guest folder is created in the same folder and the Devicename folder is deleted.

RESOLUTION
To resolve this issue, upgrade your version of ActiveSync to version 3.1.

WORKAROUND
To work around this behavior, copy the Devicename folder to another location. After it is deleted, copy it back to the Program Files\Microsoftactivesync\Profiles folder.

Additional query words:

Keywords : kbenv

Issue type : kbprb

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400