Microsoft KB Archive/838346

= Outlook 2000 post-Service Pack 3 hotfix package: March 25, 2004 =

Article ID: 838346

Article Last Modified on 6/5/2006

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APPLIES TO


 * Microsoft Outlook 2000 Service Pack 3

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SUMMARY
''Microsoft has released the Microsoft Outlook 2000 post-Service Pack 3 hotfix package for Microsoft Outlook 2000. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes that are included in the hotfix package
 * The files that are contained in the hotfix package



Article contents

 * INTRODUCTION
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Outlook 2000 issue that is fixed in the Microsoft Outlook post-Service Pack 3 (SP3) hotfix package that is dated March 25, 2004.

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Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:  Outlook 2000 may quit unexpectedly when you try to view the Contacts address book. You do not receive an error message.

This problem may occur if both of the following conditions are true:  You have Microsoft Office 2000 Service Pack 3 (SP3) installed on your computer. You add a contact to the Contacts address book when the contact already exists, and then you choose to update the existing contact information.

For example, you may experience this problem after you follow these steps:  You reply to an e-mail message. You right-click the sender’s name in the To field, and then click Add to Contacts.

The contact already exists in the Contacts address book. You update the contact information, and then click Save and Close.</li> You click Update new information from this contact to the existing one, and then you click OK.</li></ol>

After you follow these steps, when you try to view the Contacts address book, Outlook 2000 may quit unexpectedly.</li></ul> </li></ul>

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
<ul> The optimized and full-file versions of this hotfix are a post-Office 2000 SP3 hotfix. To install the hotfix, you must have Office 2000 SP3 installed.

For additional information about Office 2000 SP3, click the following article number to view the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of Office 2000 Service Pack 3

</li> This hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 updates and patches released after November 2002 may require Windows Installer 2.0

</li></ul>

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to use any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version            Size      File name --  25-Mar-2004  18:17                  1,776,128    Olkintlff.msp (Full-File/Administrative) 25-Mar-2004 18:05                    325,120    Olkintlop.msp (Optimized) After you install the hotfix, the English version of this fix has the file attributes (or later) that are listed in the following table: <pre class="fixed_text">  Date         Time   Version            Size    File name --  18-Nov-2003  22:40  5.5.2657.79       720,656  Cdo.dll 18-Nov-2003 22:40  5.5.2657.79       813,840  Cdo.dll_0004 23-Mar-2004 22:36  9.0.0.8718        127,027  Contab32.dll_0002 09-May-2003 19:10  5.5.3189.0        154,112  Emsabp32.dll_0005 29-Sep-2003 18:37  5.5.3190.0        594,192  Emsmdb32.dll_0005 09-May-2003 19:10  5.5.3188.0        131,344  Emsui32.dll_0005 02-Feb-2004 15:46  5.5.3192.0        545,040  Exsec32.dll_0005 03-Jan-2003 21:15  9.0.0.7303         53,298  Olkfstub.dll 23-Jul-2002 19:47  8.30.3173.0       782,608  Outex.dll 23-Jul-2002 19:41  9.0.6718.0        368,691  Pstprx32.dll_0002 Note For more information about installing this hotfix package, see the Readme.txt file that is included in the package.

The German version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version            Size    File name --  26-Apr-2004  22:30                  1,499,648  Olkintlff.msp (Full-File/Administrative) 26-Apr-2004 22:26                    274,944  Olkintlop.msp (Optimized) After you install the hotfix, the German version of this fix has the file attributes (or later) that are listed in the following table: <pre class="fixed_text">  Date         Time   Version            Size    File name --  30-Oct-2002  18:46  5.5.2656.94       729,872  Cdo.dll 30-Oct-2002 18:45  5.5.2656.94       823,056  Cdo.dll_0004 09-Apr-2004 23:44  9.0.0.8718        127,027  Contab32.dll_0002 09-May-2003 23:30  5.5.3189.0        154,112  Emsabp32.dll_0005 05-Jun-2003 23:32  5.5.3188.0        135,440  Emsui32.dll_0005 20-May-2003 00:48  5.5.3187.0        553,232  Exsec32.dll_0005 16-May-2003 18:14  9.0.0.7303         53,298  Olkfstub.dll 16-May-2003 18:14  8.30.3173.0       798,992  Outex.dll 16-May-2003 18:14  9.0.6718.0        372,787  Pstprx32.dll_0002 Note For more information about installing this hotfix package, see the Readme.txt file that is included in the package.

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