Microsoft KB Archive/244320

= Content Encoded with the Vivo Audio Codec May Not Work in Windows 2000 =

Article ID: 244320

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows Media Player 6.0
 * Microsoft Windows Media Player 6.1
 * Microsoft Windows Media Player 6.4

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This article was previously published under Q244320



SYMPTOMS
When you attempt to play content that is encoded with the Vivo audio codec, the file may seem to be played, but you may hear no sound.



RESOLUTION
To resolve this issue, rename the Msg723.acm file in the Windows\System or Winnt\System32 folder to Msg723.old, and then restart your computer. This causes the correct codec to be downloaded.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming files, and then double-click the Overview topic.

Keywords: kbprb KB244320

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