Microsoft KB Archive/251200

= Unable to View Whiteboard During NetMeeting Call =

PSS ID Number: 251200

Article Last Modified on 10/2/2002

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The information in this article applies to:


 * Microsoft NetMeeting 2.11 for Windows NT 4.0
 * Microsoft NetMeeting 2.1 for Windows NT 4.0
 * Microsoft NetMeeting 2.11 for Windows 98
 * Microsoft NetMeeting 2.1 for Windows 98
 * Microsoft NetMeeting 2.11 for Windows 95
 * Microsoft NetMeeting 2.1 for Windows 95
 * Microsoft NetMeeting 2.0 for Windows 95

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This article was previously published under Q251200



SYMPTOMS
During a NetMeeting call, one or more participants may be unable to view the Whiteboard tool.



CAUSE
This behavior occurs because the Whiteboard tool in NetMeeting 3.x is not compatible with earlier versions of NetMeeting.



WORKAROUND
To work around this behavior, use either of the following workarounds:
 * A participant using NetMeeting 2.x should start the Whiteboard tool during the call. This action starts the older version of Whiteboard, which all NetMeeting meeting participants can use.
 * A participant using NetMeeting 3.0 or later should click Whiteboard (1.0-2.x) on the Tools menu. This action starts the older version of Whiteboard, which all NetMeeting meeting participants can use.



STATUS
This behavior is by design.



MORE INFORMATION
If all meeting participants use NetMeeting 3.0 or later, the standard (new) Whiteboard starts by default and all users are able to use the Whiteboard tool.

Keywords: kbprb KB251200

Technology: kbNMeet200Win95 kbNMeet210Win95 kbNMeet210Win98 kbNMeet210WinNT400 kbNMEET211NT400 kbNMeet211Win95 kbNMEET211Win98 kbNMeetSearch kbNMeetWin95Search kbNMeetWin98Search kbNMeetWinNT400Search

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