Microsoft KB Archive/278570

= Event ID 268 and 14 Messages May Be Logged in the Application Event Log =

Article ID: 278570

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q278570



SYMPTOMS
The following event ID messages may be logged in the Application event log of the Mobile Information Server computer:

Event ID: 268

Source: Mobile Information Server

Type: Error

Category: None

Description:

Unexpected HTTP status 500 code was received from the Mobile Information Server. Check your network connectivity.

-and-

Event ID: 14

Source: MobiInfo

Type: Error

Category: None

Description:

Message cannot be sent to user  because this user is not enabled for Wireless Mobility. Ask your system administrator to enable this user.



CAUSE
This issue can occur if a user who was previously enabled for the Wireless Mobility functionality in Active Directory has been disabled, but they continue to place items in the wireless device's folder in their Exchange mailbox. In this case, Mobile Information Server continues to attempt to push messages to the device.



WORKAROUND
This message can be ignored if the user was disabled for Wireless Mobility on purpose. However, it is recommended that you contact the user who is specified in the event message and instruct them to remove any rules that forward messages to their device's folder for the device that is no longer being used for Wireless Mobility.



MORE INFORMATION
In addition to the event messages, the user may receive an non-delivery report (NDR) in their mailbox.

For additional information about this NDR, click the article number below to view the article in the Microsoft Knowledge Base:

279176 XADM: Disabling the Wireless Mobility Function Causes Push Messages to Generate NDR

Additional query words: mis mmis exch2kp2w

Keywords: kberrmsg kbprb KB278570

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