Microsoft KB Archive/108745

Creative Writer: Cannot Import Some Graphic Files PSS ID Number: Q108745 Article last modified on 11-21-1994 PSS database name: HOMEKIDS

1.00 WINDOWS

= SYMPTOMS =

You may not be able to import some graphic files into Creative Writer. When you try to import the file, you may receive the following error message:

Hey! Sorry, I can’t get that picture. I can’t open that picture for some reason–there’s a problem with the picture file. Try a different picture file.

This error occurs if you try to import graphic files that are not in a format that Creative Writer supports. This may occur with graphics that are in an older version of a supported format. WMF files, for example, must be in the format of Windows version 3.0 or later. Creative Writer for Windows supports the following graphic formats: - .BMP (bitmaps) - .WMF (Windows metafiles) - .DIB (device-independent bitmaps)

= RESOLUTION =

If you can import the graphic into another application, such as Paintbrush, you may be able to save the picture in a newer format and then import it into Creative Writer.

= MORE INFORMATION =

Steps to Reproduce Problem

 * 1) In Creative Writer, go to the studio.
 * 2) Click on the Sticker Picker “Mona Weasel” (an orange icon of a big-nosed character, just to the right of the “A”.)
 * 3) Ratdog appears, just to the right of the rolls of stickers. Click on Ratdog.
 * 4) In the Portfolio, choose a graphic file that is in an old and/or unsupported format. When you click on it, no thumbnail appears. Choose “Go.”

The error message described above appears, and the picture does not.

KBCategory: kbusage kberrmsg KBSubcategory: Additional reference words: 1.00 import open export picture painting drawing paint draw image pict graphic win

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================================================================ Copyright Microsoft Corporation 1994.