Microsoft KB Archive/259449

= Error Message: Cannot Open the File: %system root%\Help\Windows.chm =

Article ID: 259449

Article Last Modified on 1/27/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q259449



SYMPTOMS
When you click Start, and then click Help, you may receive the following error message:

Cannot Open the File: %system root%\Help\Windows.chm.



CAUSE
This issue can occur if the Windows.chm file is missing or damaged.



RESOLUTION
To resolve this issue, extract a new Windows.chm file from your original installation media. For additional information about how to extract files, click the article number below to view the article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files

Additional query words: percent backslash

Keywords: kbenv kberrmsg kbprb KB259449

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.