Microsoft KB Archive/241266

= Non-Domain Administrators Cannot Modify Software Installation Category Properties =

Article ID: 241266

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows 2000 Server

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This article was previously published under Q241266



SYMPTOMS
When a non-administrator user with permissions to edit a Group Policy Object (GPO) tries to change or modify Software Installation Categories properties, the user experiences problems. Specifically, when the user saves a new category or applies or saves changes to an existing category, the following error message is generated:

Cannot apply category changes.

An error occurred accessing the software installation data in the active directory. See the event log for additional details.

The Application event log contains the following event:

Event Type: Error

Event Source: Software Installation

Event Category: None

Event ID: 101

Date: date

Time: time

User: N/A

Computer: server name

Description:

Software Installation encountered the following error:



CAUSE
This problem can occur because categories are created and maintained on a per-domain basis. Even though a user may manage a GPO and manage the software installation, the user may not be able to manage the categories. Only a domain administrator can manage (edit or create) the categories.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The "Software Installation Categories" section is used to create or edit a category for displaying software in the Add/Remove Programs tool in the Control Panel. Note that ideally a user without access should not be allowed to edit the categories.

Keywords: kbbug kberrmsg kbtool KB241266

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