Microsoft KB Archive/293840

= BUG: Visual InterDev DTCs Stop Working When You Uninstall Office XP =

Article ID: 293840

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Visual InterDev 6.0 Standard Edition
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q293840



SYMPTOMS
If you upgrade to Microsoft Office XP from Microsoft Office 2000, or if you uninstall Office XP from a computer that uses the Visual InterDev Design-Time Controls (DTCs), the DTCs may stop working. When you try to add a DTC to a page or open a page that previously contained working DTCs, you may receive the following Microsoft Development Environment error message in Visual InterDev:

An object has failed to load. The object will be displayed as text.



CAUSE
When you install Office XP, a copy of the Dtcrt.dll file is added to the following folder:

Program Files\Common Files\Microsoft Shared\Triedit\

When you uninstall Office XP, this copy of the file is removed. When this file is installed with Visual InterDev, it normally installs to the following folder:

Program Files\Microsoft Visual Studio\VInterDev98\Bin

However, if no copy of the file exists at either location, no copies of Dtcrt.dll exist on the computer, which breaks DTC functionality.



RESOLUTION
To work around this problem, download the latest service pack for Microsoft Visual Studio to reinstall Dtcrt.dll. Note that if you uninstall Office XP again, you must re-apply the service pack.

For additional information about Visual Studio service packs, click the following article numbers to view the articles in the Microsoft Knowledge Base:

194022 INFO: Visual Studio 6.0 Service Packs, What, Where, Why

194295 HOWTO: Tell That a Visual Studio Service Pack Is Installed

To download the latest Visual Studio service pack, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/vstudio/Aa718353.aspx



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbctrl kbpending KB293840

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