Microsoft KB Archive/228366

= Unable to Use the Narrator Tool During Early Stages of Windows 2000 Installation =

Article ID: 228366

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q228366



SYMPTOMS
When you attempt to start the Narrator tool during the installation of Windows 2000, your computer's sound card may not be detected and the Narrator tool may not start. You may also receive the following error message:

Narrator cannot find the sound card



CAUSE
This problem occurs when you attempt to start the Narrator tool during the early stages of the Windows 2000 installation process.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.



MORE INFORMATION
The Narrator tool starts and detects the sound card if you start the tool at any point during or after your computer is prompted to join a workgroup or a domain.

The Narrator tool is part of the accessibility tools included with Windows 2000. This tool reads aloud what is displayed on the screen.

Additional query words: voice

Keywords: kbbug kbenablesight kberrmsg kbpending kbprb kbsound kbui KB228366

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