Microsoft KB Archive/917830

= A list update occurs when you click an item in the List Web Part for Microsoft Dynamics CRM 3.0 =

Article ID: 917830

Article Last Modified on 3/27/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.





SYMPTOMS
When you click an item in the List Web Part for Microsoft Dynamics CRM 3.0, the list automatically updates. The list update may also cause new SQL queries to run.

Note The list update is required if data is passed from one Web Part to another Web Part. The list update is not required if data is not passed between Web Parts.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Business Solutions CRM 3.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information
Install this hotfix on computers that are running the List Web Part for Microsoft Dynamics CRM 3.0.

Prerequisites
To install this update, you must have installed the List Web Part for Microsoft Dynamics CRM 3.0.

For more information about the List Web Part for Microsoft Dynamics CRM 3.0, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=BC9B3526-DECF-4057-A530-91840C0D5401

Removal information
To remove this hotfix from a computer that is running Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003, use Add or Remove Programs in Control Panel.

System administrators can use the Spuninst.exe tool to delete this hotfix from a computer that is running Windows 2000, Windows XP, or Windows Server 2003. The Spuninst.exe tool is located in the following folder:

%Windir%\$NTUninstallKB917830$\Spuninst

For more information about package installer parameters, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates

Restart requirement
If you are prompted, restart the computer after you install the hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



MORE INFORMATION
For information about performance tuning for CRM 3.0, see the following white paper:

Optimizing the Performance of Microsoft Dynamics CRM 3.0 White Paper

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm3 crm30 crm3.0

Keywords: kbbug kbfix kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB917830

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