Microsoft KB Archive/195809

= MSPS: Call Manager Stores Recorded Messages in Temp Folder =

Article ID: 195809

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Cordless Phone System 1.0

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This article was previously published under Q195809



SYMPTOMS
When you use Microsoft Call Manager to record a phone message, a copy of the message remains in the Temp folder on your hard disk.



RESOLUTION
To prevent this issue from occuring, download and install the Amupgrde.exe file from the Microsoft Download Center.

The following file is available for download from the Microsoft Download Center:

Amupgrde.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.



MORE INFORMATION
To delete Call Manager temporary files from your hard disk, follow these steps:


 * 1) Click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type ~am*.tmp, and then click Find Now.
 * 3) On the Edit menu, click Select All.
 * 4) On the File menu, click Delete. If you are prompted to confirm the multiple file deletion, click Yes.
 * 5) Close the Find: Files Named ~am*.tmp window.

Additional query words: mcps recordings duplicate

Keywords: kbdownload kbfile kbprb KB195809

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