Microsoft KB Archive/326195

= Remote Desktop Connection Client for Mac 1.0 Readme.html File =

Article ID: 326195

Article Last Modified on 7/18/2002

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APPLIES TO


 * Microsoft Windows Remote Desktop Connection for Macintosh

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This article was previously published under Q326195



SUMMARY
This article contains a copy of the information from the Readme.html file that is included with Remote Desktop Connection Client for Mac 1.0.



MORE INFORMATION
Microsoft Remote Desktop Connection Client for Mac Read Me July 2002 Copyright 2002 Microsoft Corporation. All rights reserved.

This document provides late-breaking information about Microsoft Remote Desktop Connection Client for Mac and is current as of the date above. After that date, you can find more current information and resources at the Microsoft Mactopia Web site at http://www.microsoft.com/mac/.

CONTENTS 1 System Requirements 2 Installation 3 Known Issues 3.1 Performance 3.2 Sound Quality 3.3 Connecting to Windows XP    3.4  Using Macintosh Drives on a Windows-based Computer 3.5 Printing on AppleTalk Printers 3.6 Windows Mouse Utilities 3.7 Cut and Paste Between Windows and Macintosh 3.8 Sleep Mode 3.9 Using Num Lock 3.10 Recognize a Click as a Right Click 3.11 Using the AltGr Key 4 Support

1 System Requirements To run Microsoft Remote Desktop Connection Client for Mac, your computer must meet the following minimum requirements:

- Processor: Macintosh PowerPC. - Operating system: Mac OS X version 10.1 or later. - Memory: 128 MB of RAM. - Hard disk*: 3 MB of available hard disk space temporarily required to  complete installation; after installation, 1.1 MB of hard disk space. - Network: Connection to a local area network, either directly or via a      modem capable of 28.8 Kbps or higher. - Internet access: Internet connection through either an Internet service provider (ISP) or a network. Internet access might require a fee to an     ISP; local or long-distance telephone charges might also apply.

format for Mac OS X; although you can perform a drag-and-drop installation of and run Remote Desktop Connection from a hard disk that is in another format, Microsoft does not currently support such a configuration. To determine the format of your hard disk, see the Devices and Volumes tab of Apple System Profiler.
 * The hard disk should be in Mac OS Extended (HFS+) format, the default

To connect to a Windows-based computer, you need network access and permissions to connect to a Windows-based computer running Terminal Services or Remote Desktop Services. These services are included with the following Windows products:

- Windows XP Professional - Windows .NET Standard Server - Windows .NET Enterprise Server - Windows 2000 Server - Windows 2000 Advanced Server - Windows 2000 Datacenter Server - Windows NT Server 4.0, Terminal Server Edition

2 Installation 1. Open the Remote Desktop Connection folder and double-click Remote Desktop Connection. 2. Read the terms of the Microsoft End-User License Agreement (EULA) and, if you accept these terms, click Accept.

To remove Remote Desktop Connection Client for Mac, move the Remote Desktop Connection folder to the Trash, and then on the Finder menu, click Empty Trash.

3 Known Issues 3.1 Performance If you use a Remote Desktop connection continuously for several hours, you might notice a reduction in performance. To restore the performance of your connection, disconnect and then reconnect to the Windows-based computer.

3.2 Sound Quality If you play sound over a Remote Desktop connection, the sound quality might initially be poor. Depending on the speed of your network connection, the sound quality should improve as more sound data is transmitted over the network. Users of fast network connections should experience higher sound quality quickly, while users of slow network connections might not experience any change in sound quality.

3.3 Connecting to Windows XP When connecting to computers running Windows XP Professional, Remote Desktop Connection might appear to stall the first time it attempts to establish a connection. Users of Macintosh computers that run at less than 500 megahertz (MHz) will notice this behavior more often than users of Macintosh computers that run at more than 500 MHz. After the first connection attempt, subsequent attempts should connect successfully. However, you can ensure a successful connection on first attempt by locking the Windows-based computer before you connect. To lock a computer running Windows XP Professional, press CTRL+ALT+DELETE to open the Windows Security dialog, and then click Lock Computer. You can also lock the computer by clicking Windows Security on the Start menu.

3.4 Using Macintosh Drives on a Windows-based Computer In Windows Explorer, only the first seven characters of your Macintosh volume names will appear, and only the first fifteen characters of your Macintosh computer name will appear. If you have a volume name that uses extended characters such as accented Roman characters or Japanese characters, or if two or more volume names share the same first seven characters, your drives will appear as Drive-1, Drive-2, Drive-3, and so forth. In addition, Windows will not open folders or files on your Macintosh drives if the folder or file name contains characters that Windows does not allow. Windows does not allow the following characters in folder or file names: / \ : * ? &quot; < > |

3.5 Printing on AppleTalk Printers An extra blank page might be included in your printout if you use Remote Desktop Connection to print from a Windows program to a printer that is connected to your Macintosh computer via AppleTalk.

3.6 Windows Mouse Utilities If the Windows-based computer you connect to uses a mouse utility or a setting that causes the mouse pointer to automatically jump to a button or area of the screen--for example, when a dialog is opened--it will not work correctly during a Remote Desktop connection.

3.7 Cut and Paste Between Windows and Macintosh Plain text, Rich Text Format (.rtf) text, and Unicode text are the only formats supported when you are cutting and pasting from Remote Desktop Connection. Depending on the amount of data you are trying to paste and the speed of your network connection, you might see an error message the first time you try to paste. If you see an error message, try pasting again. Also, if you cut or copy data on a Windows-based computer during a Remote Desktop connection and then end the connection, you will not be able to paste the text into a program on your Macintosh computer. You must be connected to the Windows-based computer to cut and paste text by means of the connection.

3.8 Sleep Mode If your Macintosh computer enters sleep mode during a Remote Desktop connection, your connection will be lost.

3.9 Using Num Lock The Num Lock indicator light on your keyboard might not accurately reflect the Num Lock state in a Remote Desktop connection. Press the Num Lock key until the number pad works in the Windows session.

3.10 Recognize a Click as a Right Click If you turn on Caps Lock during a Remote Desktop connection, you will not be able to use the keys you set in Options to cause Windows to recognize the click of a one-button mouse as a right click. Turn off Caps Lock to fix this problem.

3.11 Using the AltGr Key If you connect to a Windows-based computer that is configured to use a keyboard layout that includes the AltGr key, such as French or German, you will not find a key that works as the AltGr key because Macintosh computers do not support it. Because some Windows keyboards require the AltGr key to type common characters, such as \ @ { } [ ], you can enter these characters in one of two alternate ways: Either switch the keyboard setting to US in the Windows Control Panel (Regional Settings), or use the Character Map program included with Windows to enter characters by using the mouse.

4 Support For additional technical assistance, you can get support information on the Web at http://www.microsoft.com/mac/support/. For Paid Assisted Support, you can contact Microsoft Product Support Services by phone at (800) 936-4900 in the United States and Canada. When you call, you will be connected to support for IT Professionals, which also provides support for individual users of Remote Desktop Connection Client for Mac.

Keywords: kbinfo kbreadme KB326195

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