Microsoft KB Archive/170269

= OL97: IMEP Won't Install in Run From Network or CD Installation =

Article ID: 170269

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q170269



SYMPTOMS
You cannot install the Internet Mail Enhancement Patch for Microsoft Outlook 97 (IMEP) on a computer set up for a Microsoft Office "Run from Network Server" or "Run from CD" installation. Further, you receive no error to indicate an unsuccessful installation.



CAUSE
To install the IMEP, you must have write permissions in the Office folder.



RESOLUTION
To install the IMEP on a network, have the network administrator install the IMEP.



STATUS
Microsoft has confirmed this to be a problem in the Internet Mail Enhancement Pack for Microsoft Outlook 97 (IMEP). We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
This behavior is typical of Outlook add-ins in a Office "Run from Network Server" or "Run from CD" installation.

Additional query words: fixlistIMEP

Keywords: kbbug KB170269

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