Microsoft KB Archive/266551

= Encarta Researcher: Contents of Article Is Not Displayed =

Article ID: 266551

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 2001 Deluxe Edition
 * Microsoft Encarta Encyclopedia 2001 Standard Edition
 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q266551



SYMPTOMS
When you view an article from any of the programs listed at the beginning of this article in Encarta Research Organizer, you may receive the following error message:

The security setting in Internet Explorer is set to High, which will prevent you from editing or viewing Researcher notes. On the tools menu in Internet Explorer, click Internet Options to change you security settings.

In addition, the contents of the article such as text and images may not be displayed.



CAUSE
This behavior can occur if the Security level for the Internet zone is set to High in Microsoft Internet Explorer, or if you use a custom security setting that disables script options.



RESOLUTION
To resolve this issue, restore the default security settings for the Internet zone in Internet Explorer:
 * 1) Start Internet Explorer.
 * 2) On the Tools menu, click Internet Options.
 * 3) Click the Security tab.
 * 4) Click Internet.
 * 5) Click Default Level, and then click OK.
 * 6) Refresh the screen to view the article.

Additional query words: multi multi-media media mm ee2001 ers2001 ero blank empty

Keywords: kbdisplay kbenv kbprb KB266551

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