Microsoft KB Archive/170488

= List of SCSI Adapters Not Found When Adding New SCSI Adapter =

Article ID: 170488

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q170488



SYMPTOMS
 When you use the Windows NT 4.0 SCSI Adapters utility in Control Panel to add a new SCSI adapter, the list of SCSI adapters is not displayed and no error messages appear.

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 When you use the Windows NT 3.51 Add/Remove SCSI Adapter feature of Windows NT Setup, you may receive the following error message:

Setup was unable to locate or load an INF file

Failed to initialize hardware options

Badly formed setup Script Command 'goto end'





CAUSE
These problems may occur if the file Scsi.inf is missing, corrupted, or overwritten by a third-party Scsi.inf file.



RESOLUTION
To resolve this problem, use the Windows NT Expand utility to expand the Scsi.inf file from the Windows NT CD-ROM to the proper folder. For Windows NT 4.0, place the file in the %SystemRoot%\Inf folder. For Windows NT 3.51, place the file in the %SystemRoot%\System32 folder.

For example:

Expand d:\i386\SCSI.IN_ c:\winnt40\inf\Scsi.inf

The list of SCSI devices is now available.



MORE INFORMATION
Additionally, a third-party SCSI driver can be installed from the disk or CD-ROM provided with the adapter, through the Have Disk option.

Additional query words: loading driver empty

Keywords: kbenv KB170488

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