Microsoft KB Archive/190479

= Graphics Lost When You Convert a Pocket Word Document to HTML =

Article ID: 190479

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Pocket Word 2.0
 * Microsoft Windows CE Services 2.0
 * Microsoft Windows CE Services 2.1

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This article was previously published under Q190479



SYMPTOMS
When you convert a Microsoft Pocket Word document to Hypertext Markup Language (HTML) format on a desktop computer, any graphics contained in the document may be lost.



CAUSE
This behavior can occur if a converter included in Microsoft Office 97 is missing or damaged.



RESOLUTION
To resolve this issue, download and install Microsoft Office 97 Service Release (SR-1) Patch. For information about how to download and install Office 97 SR-1, please visit the following Microsoft Web site:

http://www.microsoft.com/office

Additional query words: 2.00 2.10 hand held conversion images missing

Keywords: kbenv kbprb KB190479

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