Microsoft KB Archive/136113

Money WWW or MSN Err Msg: Unrecoverable Error Has Occurred…

PSS ID Number: Q136113 Article last modified on 09-13-1997

4.00

WINDOWS

=
========================================================= 4.00 WINDOWS

= SYMPTOMS =

When you try to install Microsoft Money for Windows 1995 from the file you downloaded from MSN, The Microsoft Network, or the World-Wide-Web (WWW), you may receive the following error messages:

An unrecoverable error occurred!

Extraction Failure

Or during setup you will be unable to specify a destination folder after receiving the following error messages:

Unable to determine a valid default destination folder.

The specified folder in in the setup source files folder.

NOTE: Microsoft Money 4.0 was available for download between August 24, 1995 and October 31, 1995. It is no longer available for download but can be purchased at your local software retailer.

= RESOLUTION =

Set the TEMP and TMP environment variables in the Autoexec.bat file to an existing subfolder (subdirectory) other than the root folder (in most cases, C:, where C is the letter of the hard drive where you installed Windows).

For example, if you have a Temp folder in your Windows folder, you would edit or add the following lines to your Autoexec.bat file:

SET TEMP=C:

SET TMP=C:

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

= MORE INFORMATION =

In the past, you could have a total of 512 entries (directories plus files) in the root directory. With Window 95, additional entries are used to support long file names. You may have less than 512 entries in the root directory and enough disk space, but Windows 95 still might not allow a new file to be created in the root directory.

If the TEMP and TMP environment variables are set to C:, then receive the error messages when you run Moneyweb.exe and Moneymsn.exe, because no additional files can be created in the root folder. This limitation does not exist for subfolders.

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q120138 TITLE : Errors Creating Files or Folders in the Root Directory

KBCategory: kbsetup kbenv kberrmsg kbprb KBSubcategory: kbonline

Additional reference words: w_money 4.00 money95 4.0 msn msnet error extracted Snake

=
========================================================= Keywords : kbonline Version : 4.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.