Microsoft KB Archive/272658

= MSN Companion Member Name and Password Confirmation =

PSS ID Number: 272658

Article Last Modified on 6/13/2003

-

The information in this article applies to:


 * MSN Companion 1.0
 * MSN Companion 2.0

-



This article was previously published under Q272658



SUMMARY
When you first connect to MSN, The Microsoft Network, using the MSN Companion, the MSN Web Companion asks for a member name and password.



MORE INFORMATION
You sign up for MSN Internet Access when you purchase the MSN Web Companion unit. At that time you will choose a member name.

A confirmation letter with this member name and an initial password is given to you. You must enter that name and password on the member name and password confirmation screen.

If the system is unable to confirm the name and password, a Call Member Support option appears.

Call MSN Customer Service. The options to contact MSN support are located at http://support.microsoft.com/default.aspx?scid=sz;en-us;top

