Microsoft KB Archive/99283

= Clean Boot Procedure with CD-ROM Drive =

Article ID: 99283

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Windows Sound System 1.0

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This article was previously published under Q99283



SUMMARY
When troubleshooting problems with Microsoft CD products, you may have to restart your machine using your MS-DOS startup disks (that is, perform a &quot;clean boot&quot;). This procedure helps eliminate possible conflicts with third-party device drivers and other terminate-and-stay-resident (TSR) programs. This article discusses performing this procedure with a CD-ROM drive.



MORE INFORMATION
When performing a &quot;clean boot&quot;, you may need to retain access to the computer's CD-ROM drive. The following lines must be retained in the computer's system files:

REQUIRED
  AUTOEXEC.BAT File -  :\ \mscdex.exe   CONFIG.SYS File ---

device= :\ \ where represents the drive letter that contains the file, represents the path to the file,  represents the filename of the CD-ROM driver and represents any relevant software switches required by the device.

MAY BE REQUIRED
  CONFIG.SYS File ---

device= :\ \setver.exe where represents the drive letter that contains the file and represents the path to the file. This line will be needed if the version of Microsoft CD-ROM Extensions (MSCDEX) was written for an earlier version of MS-DOS than is currently installed on the system.   device= :\ \smartdrv.exe /double_buffer where represents the drive letter that contains the file and represents the path to the file. Some older CD-ROM drives require this entry for Windows to access the drive. For additional information about this entry, query on the following words in the Microsoft Knowledge Base:

troubleshooting and smartdrive and cd-rom abd emm386.exe and noems

In addition, some CD-ROM drives (such a some from Creative Labs) require a batch file to be run at MS-DOS that will install additional switches required for the MSCDEX.

Additional query words: tshoot 1.00 Publisher Nautilus

Keywords: KB99283

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