Microsoft KB Archive/162639

= Microsoft Knowledge Base =

How To Troubleshoot Scene and Database Corruption
Last reviewed: January 29, 1997

Article ID: Q162639

The information in this article applies to:


 * Softimage 3D for IRIX, versions 3.0, 3.5, 3.51
 * Softimage 3D for Windows NT, versions 3.0, 3.01, 3.51

SUMMARY
This article is provided to help you recognize and fix corrupt files and databases.

MORE INFORMATION
The following are symptoms indicating that a file is corrupt:


 * when you load a scene if an element, such as a cluster, a model or a picture is missing. When pictures are missing from the scene, a "?" will appear in its place.
 * when you are unable to render your scene. In this case, you often get a SOFTIMAGE 3D internal error.
 * when you are unable to load a previously saved scene.

For most missing elements simply reapplying them often resolves the problem. However, if after saving and closing the scene the elements are still missing, you may have a corrupt database.

Fixing a Corrupt File


 * 1) To fix a corrupt file, you need to create a new database (Get -> DB_Manager -> Create New Database).
 * 2) Reload or reapply the missing elements.
 * 3) Save the scene in the newly created database using Save -> Scene,or use the DB_Exchange tool and move the scene to the new database (once the path for both browsers is in the SCENES chapter, you execute the move by clicking the Move button).