Microsoft KB Archive/186534

Outlook 97 or Outlook 98 May Hang Terminal Server

PSS ID Number: Q186534 Article last modified on 08-14-1998

WinNT:4.0

winnt

================================================================ ==

The information in this article applies to:

 == Microsoft Windows NT Server version 4.0, Terminal Server Edition == 

= SYMPTOMS =

Browsing through mail in Outlook 97 or Outlook 98 may cause the Terminal Server computer to stop responding (hang). Outlook Development has discovered a bug in Outlook’s view cache that, under certain circumstances, creates a looping condition. Outlook will then take over approximately 50 percent of available processor time, effectively causing the Terminal Server to hang.

= STATUS =

= Outlook Development is working on a fix for this problem. =

Version : WinNT:4.0 Platform : winnt Issue type : kbprb Solution Type : kbnofix ============================================================================= Copyright Microsoft Corporation 1998.