Microsoft KB Archive/932763

= FIX: The FTP adapter may stop processing messages if the FTP adapter cannot communicate with the FTP server during the initial handshake in BizTalk Server 2006 =

Article ID: 932763

Article Last Modified on 11/15/2007

-

APPLIES TO


 * Microsoft BizTalk Server 2006 Standard Edition
 * Microsoft BizTalk Server 2006 Enterprise Edition
 * Microsoft BizTalk Server 2006 Developer Edition

-



SYMPTOMS
In Microsoft BizTalk Server 2006, the FTP adapter may stop processing messages if the FTP adapter cannot communicate with the FTP server during the initial connection handshake. The FTP adapter seems to stop responding.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft BizTalk Server 2006 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



WORKAROUND
To work around this problem, restart the BizTalk host process.



MORE INFORMATION
For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbts kbbug kbfix kbpubtypekc kbhotfixserver kbqfe KB932763

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.