Microsoft KB Archive/139533

= Multimedia: Program Will Not Launch =

Article ID: 139533

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft Cinemania 96 for Macintosh
 * Microsoft Music Central 96 for Macintosh
 * Microsoft Music Central 96 Standard Edition
 * Microsoft Cinemania 96

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This article was previously published under Q139533



SYMPTOMS
When you attempt to start one of the products listed above, you receive the following error message:

 cannot find the file ... data\ .m14. Please insert the CD into your CD-ROM drive and restart the machine.



CAUSE
This error message may be caused by a corrupted update file, or by file corruption that occurred during download.



RESOLUTION
To resolve this problem, move the update file from the Updates folder to a floppy disk and restart the machine.

If this resolves the problem, repeat the download for your update file.



STATUS
Microsoft has confirmed this to be a problem in the products listed. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
The update file may have become corrupted when you downloaded the file off of the Internet. You may need to decrease the baud rate of your modem to successfully download the file.

Additional query words: 1996multi media multimedia multi-media mmtitles kbmm

Keywords: KB139533

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