Microsoft KB Archive/299447

= Unpacking an Application to the Root Directory Fails =

Article ID: 299447

Article Last Modified on 10/21/2002

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q299447



SYMPTOMS
When you use the Commerce Server Microsoft Management Console (MMC) snap-in to add a new Web server to an existing Commerce Server 2000 application that is installed in the root directory of a Web server, the new Web server may not be added to the application, and the log file may contain the following error message:

&quot;Error importing application for / 5:A resource with this name already exists / Sharedfns.bas:SQLCreateRes&quot;



CAUSE
Arguments that are passed to the Commerce Site Packager are not parsed correctly.



WORKAROUND
To work around this problem, do not use the MMC to add the new Web server. Instead, do either of the following:
 * Open the .pup package manually with the Commerce Site Packager. -or-


 * Double-click the .pup package and select Custom Unpack.



RESOLUTION
To resolve this problem, obtain the latest service pack for Commerce Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

297216 INFO: How to Obtain the Latest Commerce Server 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000. This problem was first corrected in Commerce Server 2000 Service Pack 2.

Additional query words: plutonium pup root

Keywords: kbbug kbfix kbcommserv2000presp2fix kbcommserv2000sp2fix KB299447

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