Microsoft KB Archive/285912

= Programs that Require OpenGL Support May Not Run in Windows XP =

Article ID: 285912

Article Last Modified on 4/20/2004

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q285912



SYMPTOMS
When you try to use programs (such as DVD players or games) that require support for the OpenGL standard for three-dimensional graphics display on your Windows XP-based computer, you may experience some or all of the following symptoms:
 * The software or game does not run.
 * The display appears jagged.
 * Pure color is missing.
 * Different shades of color are not displayed to give the three-dimensional look.
 * Some or all colors are displayed incorrectly.



CAUSE
This behavior can occur if your video adapter driver does not support the OpenGL standard.



RESOLUTION
To resolve this issue, contact your video adapter manufacturer for information about how to obtain and install a Windows XP video adapter driver that supports the OpenGL standard. Note that you may be able to use a Microsoft Windows 2000 video adapter driver on your Windows XP-based computer.



STATUS
This behavior is by design.



MORE INFORMATION
For more information about OpenGL, please visit the following OpenGL Web site:

http://www.opengl.org

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: pink screen

Keywords: kbnofix kbhardware kbenv kbprb kbdisplay KB285912

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