Microsoft KB Archive/231711

= Access Violation in Explorer During Session Logon =

Article ID: 231711

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

-



This article was previously published under Q231711



SYMPTOMS
After you type your logon credentials, and then click OK, you may receive a memory reference or access violation error message or the computer may stop responding (hang).



CAUSE
This issue can occur if the permissions for the %SystemRoot%\Profiles profile is not set to the default value.



RESOLUTION
To resolve this issue, ensure the permissions of the %SystemRoot%\Profiles profile is set to the default value. The default value for %SystemRoot%\Profiles is in the following list:
 * Local Administrator Group = Full Control
 * Creator/Owner = Full Control
 * Everyone = Read
 * System = Full Control

If you have logged on before and are currently experiencing this issue, make sure the folder with your user name contained in the %SystemRoot%\Profiles folder has the following permissions:

%User%=Full Control; Local Administrators Group=Full Control; System=Full Control

Keywords: kbenv kbprb KB231711

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.