Microsoft KB Archive/919230

= FIX: Error message when the MessageBox_Message_ManageRefCountLog_BizTalkMsgBoxDb SQL Server job fails in BizTalk Server 2004: &quot;Arithmetic overflow error&quot; =

Article ID: 919230

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft BizTalk Server 2004 Standard Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition

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SYMPTOMS
In Microsoft BizTalk Server 2004, the MessageBox_Message_ManageRefCountLog_BizTalkMsgBoxDb SQL Server job may fail. Additionally, you may receive an error message that resembles the following:

Server: Msg 220, Level 16, State 1, Procedure int_PurgeMessageRefCountLog, Line 43 Arithmetic overflow error for data type smallint, value = 32809



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Microsoft BizTalk Server 2004 Service Pack 1 installed to apply this hotfix.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the MessageBox_Message_ManageRefCountLog_BizTalkMsgBoxDb SQL Server job in BizTalk Server 2004, click the following article number to view the article in the Microsoft Knowledge Base:

919776 Description of the SQL Server Agent jobs in BizTalk Server 2004

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbbiztalk2004presp2fix kbhotfixserver kbbts KB919230

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