Microsoft KB Archive/928431

= The Photo E-mail wizard closes when you try to send a picture by using e-mail in Windows Vista =

Article ID: 928431

Article Last Modified on 7/12/2007

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APPLIES TO


 * Windows Vista Business
 * Windows Vista Business 64-bit Edition
 * Windows Vista Enterprise
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Home Basic
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Starter

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SYMPTOMS
In Windows Vista, when you try to send a picture by using e-mail, the Photo E-mail wizard does not send the picture. Instead, the wizard closes.

This problem occurs when you use one of the following methods:
 * You right-click a picture, click Send To, and then click Mail recipient.
 * You select a picture in Windows Photo Gallery, and then click E-mail in the taskbar.



CAUSE
This problem occurs because no e-mail program is set as the default e-mail program.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Click Startvistastartbutton.jpg], and then click Control Panel.
 * 2) Click Classic View, and then double-click Default Programs.
 * 3) Click Associate a file type or protocol with a program, select MAILTO in the Protocols list, and then click Change program.
 * 4) Select the e-mail program that you want to set as the default program, and then click OK.



MORE INFORMATION
The default e-mail program in Windows Vista is Windows Mail. When another e-mail program is installed, it may become the default e-mail program. However, when you uninstall this e-mail program, no other e-mail program may automatically be set as the default program.

Keywords: kbtshoot kbprb kb3rdparty kbemail kbphotos kbexpertisebeginner kbconfiguration kbproductconfiguration KB928431

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