Microsoft KB Archive/309203

= The Information Store Stops Responding While You Are Trying to Delete a Folder by Using Windows Explorer =

Article ID: 309203

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q309203



SYMPTOMS
When you try to use Microsoft Windows Explorer to delete a folder on an Exchange 2000 server, the Exchange information store may stop responding.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Additional query words: hangs crashes quits

Keywords: kbexchange2000sp2fix kbexchange2000sp2fix kbfix kbprb KB309203

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