Microsoft KB Archive/817777

= WD2002: Forward Navigation Button Does Not Work with Cross-References =

Article ID: 817777

Article Last Modified on 4/2/2003

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
When you try to move between cross-references in a Word document, the navigation buttons on the Web toolbar cannot be used to go back and forth between cross-references. This functionality does not seem to be working correctly. Although the Back button on the navigation toolbar works one time, the Forward button does not. This symptom occurs if you use files in an Open Document Management (ODMA) environment.



CAUSE
This issue occurs because a data structure for the browser history is not created, and this disables the Back and ForwardWeb toolbar buttons.



MORE INFORMATION
ODMA provides programs with a consistent method to integrate seamlessly with clients from a document management system (DMS).

Additional query words: hyperlink

Keywords: kbbug kbui kbprb KB817777

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