Microsoft KB Archive/923404

= A Windows XP-based computer is not detected by IEEE 1394 devices that use the HANA specification =

Article ID: 923404

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
Consider the following scenario:
 * You connect a device to a Microsoft Windows XP-based computer by using an Institute of Electrical and Electronics Engineering, Inc. (IEEE) 1394 (FireWire) connection.
 * The device uses the High Definition Audio-Video Network Alliance (HANA) specification.

In this scenario, the connected IEEE 1394 device does not recognize the computer. For example, a connected TV that uses the HANA specification shows other connected IEEE 1394-based devices on the screen. However, the connected Windows XP-based computer is not listed.



CAUSE
The problem occurs because of a bug in the Windows XP IEEE 1394 bus driver (1394bus.sys).



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxpsp3fix kbwinxppresp3fix kbhotfixserver kbqfe kbexpertisebeginner KB923404

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