Microsoft KB Archive/137571

= SRV.SYS Error 2023 =

Article ID: 137571

Article Last Modified on 11/1/2006

-

APPLIES TO


 * Microsoft Windows NT 3.51 Service Pack 1
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT 3.51 Service Pack 1

-



This article was previously published under Q137571



SYMPTOMS
On your multi-processor computer running Windows NT 3.51 and Service Pack 1 this error message is logged in the system log (as shown in the Event Viewer):

Error 2023: The server is unable to find a raw work item  times in the last 60 seconds.



CAUSE
On multi-processor computers, Windows NT evenly distributes RawModeWorkItems over the processors. With Service Pack 1 installed, if a computer is getting most of its server requests on one processor, it can run out of RawModeWorkItems on that processor's queue.



RESOLUTION
Microsoft has modified the file, SRV.SYS, so that when a processor runs out of RawModeWorkItems, it borrows them from another processor's queue.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. A fix to this problem is in development, but has not been regression-tested and may be destabilizing in production environments. Microsoft does not recommend implementing this fix at this time. Contact Microsoft Product Support Services for more information on the availability of this fix.

Additional query words: prodnt 3.51 affinity

Keywords: KB137571

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.