Microsoft KB Archive/172636

= Blank Manager Screen If Sponsor Server Registry Not Available =

Article ID: 172636

Article Last Modified on 6/29/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q172636





SYMPTOMS
You are running on SNA Manager on an SNA Client computer. SNA Manager opens with a blank screen if the client is unable to access the registry on the sponsor SNA Server. SNA Manager does not log any events in the Windows NT Application Log when this occurs.



STATUS
Microsoft has confirmed this to be a problem in SNA Server versions 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
With the fix applied, SNA Manager logs an event to let you know this type of problem has occurred.

Keywords: kbbug kbfix kbnetwork KB172636

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