Microsoft KB Archive/327444

= Windows Media Player Buttons Are Unavailable =

Article ID: 327444

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Windows Media Player 6.4
 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q327444



SYMPTOMS
When you start Windows Media Player on your computer with multiple monitors, the control buttons may be unavailable. This symptom may also occur with Microsoft Front Page Express.



CAUSE
This problem may occur if your primary monitor is set to use &quot;High Color (16 bit)&quot; and the secondary monitor has different settings such as 256 colors or &quot;True Color (32 bit)&quot;.



RESOLUTION
To work around this problem, set both of your adapters to the same color depth.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This symptom may also occur with other programs.

Additional query words: grayed greyed out

Keywords: kbdisplay kbprb kbui KB327444

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