Microsoft KB Archive/299290

= Unable to Convert MPEG-2 File to Windows Media Format by Using Windows Media Encoder =

Article ID: 299290

Article Last Modified on 8/6/2007

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APPLIES TO


 * Microsoft Windows Media Encoder 7.0
 * Microsoft Windows Media Encoder 7.1
 * Microsoft Windows Media Player 7.1

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This article was previously published under Q299290



SYMPTOMS
When you use Windows Media Encoder to convert a video file into Windows Media file format (.wmv), you may receive the following error message:

The input media format is invalid (0xc00D0BB8)



CAUSE
This problem may occur in the following situation:
 * You attempt to convert a Moving Picture Experts Group 2 (MPEG-2) (.mpg) file to Windows Media format (.wmv).

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 * Your computer uses a software-based MPEG-2 decoder.



RESOLUTION
To resolve this problem, install a compatible hardware-based DVD decoder in the computer that supports DirectShow (DShow).

To find a list of these devices, please refer to the Microsoft Hardware Compatibility list at the following Microsoft Web site:

http://www.microsoft.com/whdc/hcl/default.mspx



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Windows Media Encoder version 7.1 may have compatibility issues with some software-based Digital Video Disc (DVD) decoders.

Keywords: kberrmsg kbprb KB299290

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