Microsoft KB Archive/817385

= Xbox: The Xbox console freezes and you receive no error message =

Article ID: 817385

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft Xbox

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SYMPTOMS
When you play a game, move throughout the Xbox Dashboard, or wait for the console to load, you may experience the following behavior:
 * The console screen stops responding, or “freezes.”
 * You do not receive an error message.

Important This is a separate issue from when the console screen stops responding and you receive an error message. If you receive an error message, search for the error message in the Microsoft Knowledge Base.



THINGS TO TRY
Use the following table to troubleshoot the issue that most closely matches your situation. For more information about these troubleshooting steps, see the “Notes” section.