Microsoft KB Archive/915526

= You cannot remove the OEM version of Groove that is supplied with the ProEngineer software of the Product Development Company (PTC) by using Add or Remove Programs in Groove =

Article ID: 915526

Article Last Modified on 4/30/2006

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APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition

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SYMPTOMS
You cannot remove the original equipment manufacturer (OEM) version of Groove that is supplied as part of the ProEngineer software from Parametric Technology Corporation (PTC) by using Add or Remove Programs.



RESOLUTION
To resolve this problem, use the Setup program from PTC. To do this, browse the PTC installation disk, double-click Setup, and then follow their instructions for removing the OEM version of Groove.



MORE INFORMATION
After the PTC removal has completed, you will still have Groove data on the computer. This behavior can cause problems if you install Groove to a different set of data directories later.

For more information about how to remove Groove data, click the following article number to view the article in the Microsoft Knowledge Base:

907504 How to uninstall Groove

For more information about how to save your data before you remove Groove, click the following article number to view the article in the Microsoft Knowledge Base:

907230 How to back up accounts and workspaces in Groove

Additional query words: TCN-01584

Keywords: kbtshoot kbexpertiseinter KB915526

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