Microsoft KB Archive/934078

= You receive an error message about the IsScript.msi file when you try to install ProClarity Desktop Professional or ProClarity Web Professional =

Article ID: 934078

Article Last Modified on 3/26/2007

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APPLIES TO


 * ProClarity Desktop Professional 6.2
 * ProClarity Desktop Professional 6.1
 * ProClarity Desktop Professional 6.0
 * ProClarity Web Professional 6.2
 * ProClarity Web Professional 6.1
 * ProClarity Web Professional 6.0

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SYMPTOMS
When you try to install ProClarity Desktop Professional or ProClarity Web Professional, you receive an error message that refers to the IsScript.msi file. For example, you may receive one of the following error messages.

Error message 1

Cannot find IsScript.msi

Error message 2

The version of IsScript.msi is old

Error message 3

The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'IsScript.Msi' in the box below.



CAUSE
This issue occurs because of data corruption on the computer.



WORKAROUND
To work around this issue, restart the installer.



MORE INFORMATION
For more information about error messages that refer to the IsScript.msi file, click the following article number to view the article in the Microsoft Knowledge Base:

326674 Error message refers to &quot;Isscript.msi&quot; file when you try to install a program

Keywords: kbtshoot kbexpertiseinter kbprb KB934078

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