Microsoft KB Archive/911184

= Error message when you connect to a company file in a multiuser workgroup environment in Accounting Professional or in Small Business Accounting: &quot;User does not have the permissions required to log on to the SBA system&quot; =

Article ID: 911184

Article Last Modified on 10/24/2007

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APPLIES TO


 * Microsoft Office Accounting Professional 2008
 * Microsoft Office Accounting Professional 2007
 * Microsoft Office Small Business Accounting 2006
 * Microsoft Office Small Business Management Edition 2006

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SYMPTOMS
In a multiuser workgroup environment in Microsoft Office Accounting Professional or in Microsoft Office Small Business Accounting 2006, when you connect to a company file, you may receive the following message:

User does not have the permissions required to log on to the SBA system



CAUSE
This problem may occur if one or more of the following conditions are true:
 * The Use simple file sharing (Recommended) option is selected on the server.
 * The Windows logon credentials are not identical on each computer.



RESOLUTION
To resolve this problem, use one or more of the following methods.

Method 1: Verify that the &quot;Use simple file sharing (Recommended)&quot; option is not selected on the server

 * 1) On the server, click Start, click Run, type %SystemRoot%\explorer.exe, and then click OK.
 * 2) On the Tools menu, click Folder Options.
 * 3) In the Folder Options dialog box, click the View tab.
 * 4) In the Advanced Settings pane, clear the Use simple file sharing (Recommended) option.
 * 5) Click Apply, and then click OK.

Note By default, the Use simple file sharing (Recommended) option is selected in Microsoft Windows XP Home Edition and in Windows XP Professional Edition. A computer that is running Windows XP Home Edition cannot be used as a server because the Use simple file sharing (Recommended) option cannot be cleared on Windows XP Home Edition.

Method 2: Verify that Windows logon credentials are identical on each computer
Verify that Windows logon credentials are identical on each computer. For example, if a user on the server has the user name of USER1 and the password of PASSWORD on the server, you must to create a user on the client who has the user name of USER1 and the password of PASSWORD.

If you continue to experience this problem after you complete the steps in the &quot;Resolution&quot; section, you may have to contact technical support.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: MOA

Keywords: kberrmsg kbtshoot kbprb kbmbsmigrate KB911184

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