Microsoft KB Archive/914061

= Many instances of Error events 59 and 32 are logged in the System log on a Windows Server 2003-based terminal server =

Article ID: 914061

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition

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SYMPTOMS
After you connect to a Microsoft Windows Server 2003-based computer that has Terminal Server enabled, many instances of the following Error events are logged in the System log.

Error event 1

Event Type: Error

Event Source: SideBySide

Event ID: 59

Description:

Generate Activation Context failed for c:\windows\system32\winlogon.exe. Reference error message: The referenced assembly is not installed on your system.

Error event 2

Event Type: Error

Event Source: SideBySide

Event Category: None

Event ID: 32

Description:

Dependent Assembly Microsoft.Windows.SystemCompatible could not be found and Last Error was The referenced assembly is not installed on your system.

Additionally, an error event that resembles the following may be logged in the System event log:

Event Type: Information

Event Source: Application Popup

Event Category: None

Event ID: 26

Date:

Time:

User: N/A

Computer:

Description:

Application Popup: winlogon.exe - Unable To Locate Component : This application has failed to start because WINHTTP.dll was not found. Re-installing the application may fix this problem.

Additionally, when you try to restart the computer, you may receive the following error message:

winlogon.exe - Unable To Locate Component

This application has failed to start because WINHTTP.dll was not found. Re-installing the application may fix this problem.

The restart is delayed until this dialog box is closed.



CAUSE
This problem occurs when you have version 5.2.3790.2426 or a more recent version of the Winlogon.exe program installed. For example, this problem occurs if you have applied the hotfix that is described in either of the following Microsoft Knowledge Base articles:

897040 A program that uses a remote access PPP connection to a Windows Server 2003-based computer is disconnected when the user logs off

908011 You cannot use a Group Policy setting to set the same mandatory profile for all the Terminal Services users in Windows Server 2003



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must be running Windows Server 2003 Service Pack 1 (SP1) to install this hotfix.

Note x64-based versions of Windows Server 2003 do not require this service pack.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, Itanium-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for Windows x64 editions
Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Note This hotfix may also resolve a problem that occurs when the computer stops responding during system shutdown when you try to install updates by using Automatic Updates.

Additional query words: Winx64 Windowsx64 64bit 64-bit

Keywords: kberrmsg kbqfe kbexpertiseinter kbhotfixserver kbwinserv2003presp2fix KB914061

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