Microsoft KB Archive/245211

= XADM: Incremental Backup of Exchange Server Does Not Work on the Second Node of a Cluster Server =

Article ID: 245211

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q245211





SYMPTOMS
If you perform an incremental backup of Exchange Server on the second node of a cluster server, the incremental backup may not work and the following error message may be generated:

Event ID: 8010

Source: NT backup

Type: Error

Description: Microsoft Exchange services returned "Unable to perform an incremental backup because a required Microsoft Exchange database log file could not be found from a call to BackupPrepare"



WORKAROUND
To work around this problem, start the Cluster Administrator program, and in the Exchange group, right-click Microsoft Exchange System Attendant, and then click Properties on the shortcut menu. Click the Registry Replication tab, and then click Add to include the following registry entry:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Backupinformation



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The error message in the "Symptoms" section of this article is generated when a full online backup has been performed on the first node of a cluster server and a failover is performed to the second node. If you attempt an incremental backup on the second node, the error message is generated.

Keywords: kbnofix kbprb KB245211

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