Microsoft KB Archive/178221

= XCLN: Microsoft Outlook Displays Incorrect Size for Attachments =

Article ID: 178221

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q178221





SYMPTOMS
When you view the properties of an attachment in Microsoft Outlook 97, the size of the attachment may appear to be smaller than its actual size. The size displayed in the Properties dialog box is rounded down to the nearest kilobyte (KB), megabyte (MB), or gigabyte (GB). The following examples illustrate this behavior:

  Actual Size       Display Size     Difference ===========      ============     ==========

1.0 KB             1KB             - 1.4 KB             1KB          400 bytes 1.9 KB             1KB          900 bytes

2.0 MB             2MB             - 2.2 MB             2MB          200 KB     2.9 MB              2MB          900 KB

3.0 GB             3GB             - 3.3 GB             3GB          300 MB     3.9 GB              3GB          900 MB



WORKAROUND
To determine the correct size of the file, save the file to your hard disk drive and view the file's properties in Windows Explorer. To do this, perform the following steps:


 * 1) Open the message.
 * 2) From the File menu, select Save Attachments.
 * 3) Select the attachment from the list, and click OK.
 * 4) Save the file to a directory on your hard disk drive.
 * 5) Using Windows Explorer, view the file's properties to determine the correct file size.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 1MB truncate decimal point

Keywords: kbbug KB178221

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