Microsoft KB Archive/98039

= Works Err Msg: The Tutorial Cannot Continue... =

Article ID: 98039

Article Last Modified on 11/24/2003

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APPLIES TO


 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Windows 3.0 Standard Edition
 * Microsoft Works 2.0 Standard Edition
 * Microsoft Works 2.0a

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This article was previously published under Q98039



SYMPTOMS
While running the Works tutorial, you may receive the error message &quot;The tutorial cannot continue. Choose OK to return to Works.&quot;



CAUSE
This error will occur in any of the &quot;Page Layout and Printing&quot; sections of the tutorial if the margins of the document being previewed are positioned outside of the printable region for the currently selected printer. See resolution 1 below.

The program LFNMAN.EXE (Long File Name Manager) also causes this problem. See resolution 2 below.



RESOLUTION
Try one of the following resolutions.

Resolution 1: Changing the Margins
In the &quot;Page Layout and Printing&quot; section, the tutorial asks you to add a header and footer to a document and then choose Print Preview. In a Works document with header and/or footer margins that are positioned outside of the printable region, Works generates the error message &quot;Header too tall&quot; or &quot;Footer too tall.&quot; In the Works tutorial, this same problem prevents the tutorial from continuing and returns an error message.

You can successfully complete the tutorial by changing the margins in the applicable tutorial files or by selecting a printer that has an unprintable region of less than 0.5&quot; at the top and 0.75&quot; at the bottom.

The documents used by this portion of the tutorial are THESIS.WPS, ENERGY.WKS, and PATRONS.WDB. To change the margins in these documents, complete the following steps:


 * 1) From the File menu, choose Open Existing File and change to the MSWORKS.CBT directory.
 * 2) Select one of the files listed above and choose OK.
 * 3) From the File menu, choose Page Setup & Margins.
 * 4) Increase the bottom and footer margins to large enough values so that the footer is not positioned outside of the printable region.
 * 5) Repeat steps 1-4 for each of the three files.

For information on determining the unprintable region of a Windows printer driver, query on the following words in the Microsoft Knowledge Base:

unprintable and region and determine

Resolution 2: Turn Off Long File Name Manager
To turn off Long File Name Manager, do the following:

 Open WIN.INI in a text editor such as Notepad. Locate the LOAD= line in the [windows] section of WIN.INI: Place a semicolon in front of the line. For example:

;LOAD=C:\QUIKFIND\LFNMAN.EXE

 Restart Windows.

Additional query words: hung hangs stops halts 2.0a db ss wp deskjet canon bj 10e 500

Keywords: KB98039

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