Microsoft KB Archive/224202

= Cannot Print from Internet Explorer or Outlook Express =

Article ID: 224202

Article Last Modified on 9/8/2006

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2
 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q224202



SYMPTOMS
When you try to print from Internet Explorer or Outlook Express when running Windows NT 4.0, nothing may happen (you may receive no printout), and you may receive no error message. This can occur with either a local or a network printer.



CAUSE
This behavior can occur if the folder that is referred to by the TEMP environment variable is missing.



RESOLUTION
To resolve this behavior:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) On the Environment tab, note the path for the TEMP variable in the User Variables for   box. The default is  :\Temp.
 * 4) Use Windows NT Explorer to verify that the path you noted in step 3 exists. If it does not exist, create it.



STATUS
This behavior is by design.



MORE INFORMATION
227094 Unable to Print Using Print Button on Internet Explorer Toolbar

For additional information about troubleshooting printing issues, click the article number below to view the article in the Microsoft Knowledge Base:

128345 Troubleshooting Printing Problems in Windows 95/98/Millennium Edition

Additional query words: temporary

Keywords: kbenv kbprb kbprint KB224202

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