Microsoft KB Archive/824414

= &quot;Error 31&quot; Error Message When You Use Dial-Up Networking to Connect to a SLIP Server =

Article ID: 824414

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you use Serial Line Internet Protocol (SLIP) functionality to connect to a server after you are already connected to another server by using SLIP in another dial-up networking connection, you may receive an error message that is similar to the following:

Error 31

As a result, you cannot establish a connection to the second server by using SLIP.



CAUSE
This problem may occur in situations where network endpoint counts are incorrectly processed by the functions that are used by Windows Server 2003 or Windows 2000 for SLIP functionality. This problem may occur if all the following conditions are true:
 * Your Windows Server 2003-based computer or Windows 2000-based computer has two (or more) modems.
 * Each modem is configured to connect to a SLIP server by using a dial-up networking connection.
 * You dial the first connection and connect to a SLIP server, and then you try to connect to another SLIP server by dialing the second connection.



Windows Server 2003
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
This hotfix requires either Windows Server 2003 or Windows 2000 Service Pack 4 (SP4).

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version      Size       File name -- 31-Jul-2003 16:33  5.2.3790.73   167,936  Rasmans.dll

Windows 2000
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix requires either Windows Server 2003 or Windows 2000 Service Pack 4 (SP4).

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version          Size     File name

28-Jul-2003 21:29  5.0.2195.6738    417,552   Oakley.dll 28-Jul-2003 21:29  5.0.2195.6738     58,128   Rasman.dll 28-Jul-2003 21:29  5.0.2195.6794    153,872  Rasmans.dll 28-Jul-2003 21:29  5.0.2195.6738     54,032  Rastapi.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New Naming Schema for Microsoft Windows Hotfix Packages

Keywords: kbhotfixserver kbqfe kberrmsg kbwinserv2003presp1fix kbbug kbfix kbqfe kbwin2000presp5fix KB824414

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