Microsoft KB Archive/188118

= Cannot Suspend Computer with NetX or VLM Loaded =

Article ID: 188118

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q188118



SYMPTOMS
When you try to suspend your computer (or place it in Standby mode), you may receive an error message similar to the following message:

Your computer can't go on standby because a device program won't allow it. Close all open programs, and then try again."



CAUSE
This behavior can occur if you install a real-mode Novell NetWare network client (such as NetX or VLM). These clients are continuously loaded in memory.



RESOLUTION
To resolve this issue, use either of the following methods:


 * Use a 32-bit NetWare network client.
 * Do not attempt to suspend your computer or place it in Standby mode.

Additional query words: w98standby

Keywords: kbenv kberrmsg kbnetwork kbprb KB188118

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