Microsoft KB Archive/137208

= Public Folders with Unread Messages Not Bold =

Article ID: 137208

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q137208



SYMPTOMS
Public folder names are not displayed in bold letters when there are unread messages in the public folders. This is contrary to the behavior of private folders that are displayed in bold letters when there are unread messages in them.



WORKAROUND
To be notified that a public folder contains unread messages, create a shortcut to that particular public folder. When the public folder contains unread messages, the shortcut to the public folder will then be displayed in bold letters.

To update the public folders instead of just the shortcuts would be prohibitively uneconomical in terms of CPU and network bandwidth, as there could be thousands of public folders and this would have to be done for each user.

Additional query words: boldface faq

Keywords: kbprb kbusage KB137208

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