Microsoft KB Archive/113224

PPT4: Media Player Deleted by Workstation Reinstall

PSS ID Number: Q113224 Article last modified on 05-17-1998

windows:4.0,4.0a,4.0c

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for Windows, versions 4.0, 4.0a, 4.0c == 

= SYMPTOMS =

You may find that when you try to embed or play Media Player objects, you receive an error message indicating that PowerPoint is unable to launch or communicate with the server. You may also notice that the Media Player icon has been deleted, and that when you try to insert an object, Media Clip is no longer included in the Object Type list.

This problem may occur when you choose the Reinstall option in the maintenance mode of the PowerPoint Setup program. If you perform a workstation installation of PowerPoint and then choose Reinstall to run the installation again, the Media Player icon and its WIN.INI and REG.DAT file entries will be deleted.

Microsoft has confirmed this to be a problem in the PowerPoint 4.0 Setup program. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 power point powerpt install deinstall winppt 4.00a 4.00c removed gone uninstall missing ====================================================================== Keywords : kbnetwork kbsetup kbbuglist Version : windows:4.0,4.0a,4.0c Platform : WINDOWS Hardware : x86 Issue type : kbbug ============================================================================= Copyright Microsoft Corporation 1998.