Microsoft KB Archive/295984

= Cannot Refresh Prereq.exe Utility When All Prerequisites Are Present =

Article ID: 295984

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q295984



SYMPTOMS
When you run the Microsoft Operations Manager 2000 (MOM) prerequisite utility (Prereq.exe), you cannot refresh the information if all of the prerequisites are already satisfied. The Refresh button is available only while there are still unsatisfied prerequisites.



WORKAROUND
To work around this behavior, stop the Prereq.exe process and then restart it.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbenv kbpending KB295984

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