Microsoft KB Archive/320691

= Support for modem port speeds that are faster than 115,200 in Windows 2000 Service Pack 4 =

Article ID: 320691

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q320691





SYMPTOMS
On a computer that is running Microsoft Windows 2000, when you select the remote access connection speed for your modem, the maximum available port speed is 115,200.



CAUSE
This problem occurs because the maximum port speed that is supported in Windows 2000 Service Pack 3 and earlier versions of Windows 2000 is 115,200. Windows 2000 Service Pack 4 and later versions support port speeds up to 921,600.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name 26-Jul-2002 21:12  5.0.2195.5962  528,144  Rasdlg.dll 26-Jul-2002 21:12  5.0.2195.5873   58,128  Rasman.dll 26-Jul-2002 21:12  5.0.2195.5967  152,848  Rasmans.dll 26-Jul-2002 21:12  5.0.2195.5873   54,032  Rastapi.dll 13-Jun-2001 05:05  5.0.2195.3727    3,856  Svcpack1.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173The Datacenter Program and Windows 2000 Datacenter Server product

For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbqfe kbbug kbfix kbwin2000presp4fix KB320691

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