Microsoft KB Archive/327295

= OL2002: E-Mail Address Moves to a Different Address Field =

Article ID: 327295

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q327295





SYMPTOMS
When you address an e-mail message by using a nickname or alias for the recipient's address, if you click To after the nickname resolves to the e-mail address, the address may move to a different address field.



Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The Global version of this fix should have the following file attributes or later:   Date         Time      Size       File name ---  20-Sep-2002  17:32:57  2,259,340  Outlook.msp 20-Sep-2002 18:14:19  4,142,592  Outlook_admin.msp After the hotfix is installed, the Global version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name ---  19-Sep-2002  16:23  10.0.4517.0       105,032  Envelope.dll 16-Aug-2002 16:05  10.0.4413.0       346,696  Exsec32.dll 08-Aug-2002 22:22  10.0.4406.0       137,800  Impmail.dll 12-Sep-2002 22:52  10.0.4510.0       539,208  Outlcm.dll 19-Sep-2002 16:23  10.0.4517.0     6,314,568  Outllib.dll 12-Sep-2002 22:52  10.0.4510.0        92,744  Outlmime.dll 12-Sep-2002 22:52  10.0.4510.0        47,688  Outlook.exe 08-Aug-2002 22:22  10.0.4406.0       121,416  Outlph.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbenv kbprb kbhotfixserver KB327295

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