Microsoft KB Archive/308361

= Quake quits abnormally in Windows XP =

Article ID: 308361

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q308361



SYMPTOMS
When you play the game Quake in Microsoft Windows XP, Quake may quit abnormally.



Service pack information
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Note The Windows XP Application Compatibility Update is included in Windows XP Service Pack 1 (SP1).

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size  File name 24-Sep-2001 16:10  5.1.2600.14  1,229,824  Acgenral.dll 24-Sep-2001 16:10  5.1.2600.14    370,688  Aclayers.dll 24-Sep-2001 16:10  5.1.2600.14     45,568  Aclua.dll 24-Sep-2001 16:10  5.1.2600.14    204,288  Acspecfc.dll 24-Sep-2001 16:10  5.1.2600.14    148,480  Acverfyr.dll 24-Sep-2001 16:10  5.1.2600.14    105,472  Acxtrnal.dll 12-Oct-2001 21:56                 189,750  Apphelp.sdb 24-Sep-2001 16:11                  81,408  Apps.chm 10-Oct-2001 11:22  5.1.2600.15  1,181,184  D3d8.dll 12-Oct-2001 21:56                   8,140  Drvmain.sdb 12-Oct-2001 21:56                 134,388  Msimain.sdb 12-Oct-2001 16:08  6.4.2600.0     356,352  Qdvd.dll 12-Oct-2001 21:56               1,032,922  Sysmain.sdb 12-Oct-2001 19:04  5.6.0.6914     483,379  Vbscript.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kbbug kbfix kbqfe KB308361

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