Microsoft KB Archive/285461

= Windows 2000 Does Not Shut Down Correctly with Adaptec Easy CD Creator 4.0 or Earlier Installed =

Article ID: 285461

Article Last Modified on 7/26/2007

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q285461



SYMPTOMS
When you try to shut down a computer running Microsoft Windows 2000 Professional with Adaptec Easy CD Creator 4.0 or earlier installed, you may find that the computer does not shut down properly.



CAUSE
This behavior can occur because Adaptec Easy CD Creator version 4.0 does not deal with shutdown and hibernation issues in Windows 2000.



RESOLUTION
To resolve this behavior, upgrade to Adaptec Easy CD Creator version 4.02.



STATUS
This behavior is by design.



MORE INFORMATION
To find out more about Adaptec Easy CD Creator compatibility with Windows products, please visit the following Web site:

http://www.roxio.com/enu/support/ecdc/software_updates.html;$sessionid$HJ15ULIAAMPIXJ4YZOUCM4Q

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Roxio or Adaptec, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kbprb KB285461

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