Microsoft KB Archive/197771

= Bookshelf 99: Right-Click Define Feature Starts Bookshelf Basics =

Article ID: 197771

Article Last Modified on 12/7/2001

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APPLIES TO


 * Microsoft Bookshelf 99 Standard Edition

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This article was previously published under Q197771



SYMPTOMS
After you install Microsoft Bookshelf 99, the Define feature of Microsoft Word 97 may continue to start Microsoft Bookshelf Basics.



CAUSE
This behavior can occur because the Bookshelf 99 installation program does not overwrite the registry key installed by Bookshelf Basics.



RESOLUTION
To resolve this issue, use the Microsoft Office 97 CD-ROM to remove Bookshelf Basics, and then remove and reinstall Bookshelf 99.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Bookshelf 99.

Additional query words: multi multi-media media mm bs99

Keywords: kbbug kbinterop kbenv kbsetup kbpending KB197771

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