Microsoft KB Archive/931076

= Outlook 2003 settings are lost when you run a configuration process in Profile Maker or in PolicyMaker Standard Edition =

Article ID: 931076

Article Last Modified on 2/16/2007

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APPLIES TO


 * Profile Maker Professional 8.0
 * PolicyMaker Standard Edition 1.0

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SYMPTOMS
When you run a configuration process in Desktop Standard Profile Maker or in Desktop Standard PolicyMaker Standard Edition, some Microsoft Office Outlook 2003 settings are lost. For example, the signature and send/receive settings are lost.



CAUSE
This problem occurs because Outlook 2003 stores some settings such as the signature and send/receive settings in a proprietary store. These settings are lost when Profile Maker or PolicyMaker Standard Edition configures the Microsoft Exchange Service.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Open the Profile Maker or PolicyMaker Standard Edition Management Console.
 * 2) Under Configurations, right-click Exchange Service, and then click Properties.
 * 3) Under Action, click Create, and then click OK.

Keywords: kbtshoot kbexpertiseinter kbprb KB931076

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