Microsoft KB Archive/280853

= OL2002: Internet Explorer Initiates Unexpected Dial-Up Networking Connection =

Article ID: 280853

Article Last Modified on 7/27/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-



This article was previously published under Q280853



SYMPTOMS
When you configure Outlook 2002 to use a local area network (LAN) connection (an intranet or a cable modem connection), Microsoft Internet Explorer (IE) 4.x or 5 initiates an unexpected dial-up networking (DUN) connection.

This occurs when Outlook is installed on a computer that runs Microsoft Windows 98 or Microsoft Windows Millennium (Me).



CAUSE
This behavior occurs because the first DUN connection that is created is automatically set up as the default IE connection. IE dials this connection without being prompted. This behavior is by design, but it can be an issue if you connect to the Internet by using a LAN or if you have selected the Dial whenever a network connection is not present option.



WORKAROUND
To work around this behavior, either configure the account to connect by using a specific phone connection (DUN connection), or set Internet Explorer to never dial a connection.

Configuring the Account to Use a Specific Connection

 * 1) In Outlook, on the Tools menu, click E-mail Accounts.
 * 2) Click View or change existing e-mail accounts, and then click Next.
 * 3) Double-click the POP3 e-mail account to gain access to its settings.
 * 4) Click More Settings.
 * 5) On the Connection tab, under Connection, click Connect using my phone line.
 * 6) Under Use the following Dial-Up Networking connection, click the connection you want to use.

Setting Internet Explorer to Never Dial a Connection

 * 1) In Control Panel, double-click Internet Options, and then click the Connections tab.
 * 2) Click to select either the Never dial a connection check box or the Dial whenever a network connection is not present check box.

If you connect to the Internet on a LAN or by using a cable modem, select the Never dial a connection check box.

Keywords: kbnofix kbnetwork kbprb KB280853

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.