Microsoft KB Archive/256469

= XWEB: Replying to an Outlook Message with Stationery Causes the Stationery Images to Disappear In Certain Scenarios =

Article ID: 256469

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q256469





SYMPTOMS
When using Microsoft Exchange Server 2000 Outlook Web Access and Microsoft Internet Explorer 5.0, you may experience the following behavior:

If you use Internet Explorer 5.0 with Outlook Web Access to reply to an HTML-formatted message that has stationary, the stationery images may no longer be visible.



CAUSE
This behavior occurs in the following scenario:
 * 1) You have Outlook Web Access and Internet Explorer 5.0 on your computer. You receive an HTML-formatted message that is sent by someone using Microsoft Outlook and that is using stationary. You reply to this e-mail.
 * 2) The person with Outlook replies to your reply.
 * 3) When you open this last reply, the message stationary is no longer visible. Instead, you see a white box with a red "X" in it.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbpending KB256469

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