Microsoft KB Archive/192424

= Mail Button Missing from Internet Explorer Toolbar =

Article ID: 192424

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q192424



SYMPTOMS
When you run Internet Explorer, the Mail button may be missing from the Standard Buttons toolbar.



CAUSE
This behavior can occur if there is no e-mail program installed that is recognized by Internet Explorer. Internet Explorer recognizes e-mail programs such as NetScape Messenger, Eudora Light 3.05, Microsoft Exchange, Microsoft Windows Messaging, Microsoft Outlook 97, Microsoft Outlook 98, and Microsoft Outlook Express. To be recognized by Internet Explorer, the e-mail program must register itself correctly. Internet Explorer can recognize any e-mail program that registers itself correctly.



RESOLUTION
To resolve this issue, install any program that Internet Explorer recognizes as a valid e-mail program. The Mail button is added to the Standard Buttons toolbar after a valid e-mail program is installed.



MORE INFORMATION
The following keys are added to the registry on your computer for e-mail and newsgroup programs:

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail

HKEY_LOCAL_MACHINE\SOFTWARE\Clients\news

Keywords: kbenv kbprb KB192424

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