Microsoft KB Archive/327763

= You receive an &quot;Error 1327. Invalid Drive&quot; error message when you try to install Office 2000 =

Article ID: 327763

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q327763



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to install Office 2000 from an administration point, you may receive an error message similar to the following

Error 1327. Invalid Drive:

NOTE: This error message most frequently refers to drive U, but this may vary.



CAUSE
This behavior may occur if a registry key contains an incorrect value in a Data field.



RESOLUTION
To resolve this behavior, enter the correct value data for the registry key. To do this, follow these steps.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

 Click Start, and then click Run. In the Open box, type regedit, and then click OK. In Registry Editor, locate the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders

 In the right pane, note the values in the Data field of each entry. If any value contains a drive that is not correct for your computer, right-click the entry, type c:\my documents in the Value data box, and then click OK. Repeat step 4 for each entry whose Data value contains an incorrect drive. Repeat steps 3 through 5 for each of the following registry keys: <ul> HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders</li> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion</li> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders</li> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders</li></ul> </li> Close Registry Editor.</li> Install Office 2000.</li></ol>

Additional query words: OFF2000

Keywords: kbtshoot kbsetup kberrmsg kbprb KB327763

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