Microsoft KB Archive/308587

= PIP2002 Error Message: PIP Caused an Invalid Page Fault in Module SHLWAPI.dll =

Article ID: 308587

Article Last Modified on 7/13/2004

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APPLIES TO


 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Greetings 2002 Standard Edition
 * Microsoft Picture It! Publishing 2002 Platinum Edition

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This article was previously published under Q308587



SYMPTOMS
After you double-click Helpful Movies, you may receive the following error message:

PIP cause an invalid page fault in module SHLWAPI.dll



CAUSE
This issue can occur if both of the following are true:
 * You clicked Skip Welcome Movie.
 * You clicked Helpful Movies before your opening screen finished building itself.



RESOLUTION
To prevent this issue from occurring, wait for the opening screen to finish building itself before you click Helpful Movies.

Additional query words: pip

Keywords: kbprb KB308587

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