Microsoft KB Archive/893705

= You receive the &quot;An invalid dn syntax has been specified&quot; error message when you use the Recover Mailbox Data wizard to restore a mailbox from a recovery storage group in Exchange Server 2003 =

PSS ID Number: 893705

Article Last Modified on 4/4/2005

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The information in this article applies to:

 Microsoft Exchange Server 2003 Enterprise Edition, Service Pack 1 (SP-1), when used with:  Microsoft Exchange Server 2003 Enterprise Edition

 Microsoft Exchange Server 2003 Standard Edition 

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SYMPTOMS
When you try to use the Microsoft Exchange Server 2003 Service Pack 1 (SP1) Recover Mailbox Data feature to restore a Microsoft Exchange Server 2003 mailbox from a recovery storage group, you may receive the following error message:

Error 80072032

An invalid dn syntax has been specified



CAUSE
This issue may occur when the mailbox name contains a comma character. Mailbox names may contain a comma character if they use the &quot;Last, First&quot; method for the Display Name field. The Exchange Server 2003 SP1 Recover Mailbox Data feature locates mailboxes by using the Display Name field.



WORKAROUND
To work around this issue, use the Microsoft Exchange Server Mailbox Merge Wizard (Exmerge.exe) to restore information from a recovery storage group to the mailbox of the user in the regular storage group.

For information about how to obtain and use the Exmerge.exe tool, visit the following Microsoft Web site:

http://www.microsoft.com/exchange/tools/2003.asp

Keywords: kbtshoot KB893705

Technology: kbExchangeSearch kbExchangeServ2003Ent kbExchangeServ2003EntSP1 kbExchangeServ2003Search kbExchangeServ2003St

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