Microsoft KB Archive/122753

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WD: Error Message: "The Wizard Cannot Use the Active Document"

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Q122753

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c
 * Microsoft Word for Windows NT, version 6.0
 * Microsoft Word for Windows, versions 7.0, 7.0a
 * Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a

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SYMPTOMS
After you create a new document based on a template created with one of the following wizards

  Agenda Wizard Fax Wizard Table Wizard the error message below is displayed:

The wizard cannot use the active document. To run the wizard, choose New from the File menu and select the wizard

You may then also receive some of the error messages listed below.

Agenda Wizard
  If the template is based on the Agenda Wizard, after you choose OK, you receive the following error in Word for Windows:

The wizard cannot continue because an error has occurred (500).

  In Word for Windows NT, you receive the following error after you choose OK:

WordBasic Err=500

Cannot Initiate Link.



NOTE: In Word for the Macintosh, you do not receive a second error message.

Fax Wizard
  If the template is based on the Fax Wizard, you receive the following error message in Word for Windows and Word for Windows NT:

The wizard cannot continue because an error has occurred (509)

  In Word for the Macintosh, you receive the following error:

WordBasic Err=509

The Edit SelectAll command is not available because the document is a protected document.



Table Wizard
  If the template is based on the Table Wizard, you receive the following error in Word for Windows, Word for Windows NT, and Word for the Macintosh:

The wizard cannot use the active document. To insert a table with this wizard, choose Insert Table from the Table menu and push the Wizard button. To create a new document, choose New from the File menu and select Table Wizard.

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CAUSE
These errors occur when the AutoNew and StartWizard macros are retained in the new template.

RESOLUTION
Method 1:

Delete the AutoNew and StartWizard macros from your new template. To do this, choose Macro from the Tools menu. Select the macro and choose the Delete button.

Method 2:

First create a document based on the selected Wizard. Then save this document as a template. The AutoNew and StartWizard macros are not retained in the new template.

Additional query words: 7.0 wizard error wordbasic err 500 509 msg 8.0 8.00

Keywords : kberrmsg kbtemplate wordnt word8 winword ntword macword word6 word7 word95

Issue type :

Technology :