Microsoft KB Archive/148457

= OFF95: Visual Basic Support Numbers Appear in Office Help =

Article ID: 148457

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Office 95 Standard Edition
 * Microsoft Excel 95 Standard Edition
 * Microsoft PowerPoint 95 Standard Edition
 * Microsoft Word 95 Standard Edition

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This article was previously published under Q148457



SYMPTOMS
In any of the Office programs listed at the beginning of this article, when you use Help to view information regarding Office technical support, the Help file displays information regarding Visual Basic for Windows technical support instead.



CAUSE
This problem occurs when the following conditions are met:


 * You use a computer that is running Windows 95.

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 * You install either the Enterprise or the Professional Edition of Microsoft Visual Basic Programming System for Windows, version 4.0, after you install Office.

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 * You click About  on the Help menu in an Office program, where  is Microsoft Excel, Word, or PowerPoint.

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 * You click Tech Support, and double-click Product Support Within The United States And Canada.

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 * You double-click either Standard Support or Priority Support.



WORKAROUND
To work around this problem, view the Getting Help topic in the Office Program Help file. To do this, use the following steps:


 * 1) In an Office program, on the Help menu, click  Help Topics.
 * 2) Double-click Getting Help, double-click Technical Support, and then, double-click either Standard Support or Priority Support.

Additional query words: VB wrong phone numbers

Keywords: KB148457

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