Microsoft KB Archive/828827

= Menu customizations are lost when you restart Visio 2003 =

Article ID: 828827

Article Last Modified on 1/11/2006

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APPLIES TO


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003

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SYMPTOMS
When you start Microsoft Office Visio 2003, your menu customizations (for example, a new custom menu) are removed.



CAUSE
This behavior may occur if you follow these steps:
 * 1) You add a custom menu to the Visio 2003 menu bar.
 * 2) You do one of the following:
 * 3) * Run a Microsoft Visual Basic for Applications (VBA) macro that adds a second custom menu to your Visio 2003 menu bar.
 * 4) * Load a Visio VSL (a custom add-on DLL) file that contains a VBA macro that adds a second custom menu to your Visio 2003 menu bar.
 * 5) You close and then restart Visio 2003.



WORKAROUND
As of December 2003, there is no known workaround or resolution for this problem.

Keywords: kbprb KB828827

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