Microsoft KB Archive/188669

= OL98: Some Graphics in Stationery Do Not Print =

Article ID: 188669

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q188669



SYMPTOMS
When you use a non-color printer and print an e-mail message that contains Hypertext Markup Language (HTML) stationery that includes a background or graphics in Outlook 98, some of the images are missing from the printed page.



CAUSE
This problem can occur because in the Microsoft Internet Explorer properties, on the Advanced tab, under Printing, the Print background colors and images setting is disabled by default.



RESOLUTION
To resolve this issue, use one of the following methods, as applicable:  If you use Internet Explorer 4.0:  Start Internet Explorer. On the View menu, click Internet Options. Click the Advanced tab. Under Printing, click to select the Print Background Colors and Images check box. Click Apply, and then click OK.</li></ol> </li> If you use Internet Explorer 5: <ol style="list-style-type: lower-alpha;"> Start Internet Explorer.</li> On the Tools menu, click Internet Options.</li> Click the Advanced tab.</li> Under Printing, click to select the Print Background Colors and Images check box.</li> Click Apply, and then click OK.</li></ol> </li></ul>

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MORE INFORMATION
Outlook relies on the Internet Explorer settings to render and manage HTML-formatted messages. This includes the printing of HTML-formatted messages.

The following stationeries do not print graphics as expected: <pre class="fixed_text"> Baby News             Chess            Chicken Soup Currency              Dad's Shirt      Jungle Tiki Lounge           Sea Marble       Story Book Formal Announcement   Fun Bus          Notebook Holiday Letter        Ivy              Technical Judge's Chambers      Paw print        Pine Lumber Office Supplies       Tech Tools The graphic elements of these stationeries print, but the backgrounds do not. <pre class="fixed_text"> Balloon Party Invitation For Sale Mabel Running Birthday

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