Microsoft KB Archive/293909

= Event ID 2015 Message Is Logged by Remote Storage =

Article ID: 293909

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q293909



SYMPTOMS
The following error message is logged in the Remote Storage event log:

Event Type: Error

Event Source: Remote Storage

Event Category: Engine

Event ID: 2015

Description: The Remote Storage job is being canceled because 5 consecutive errors were encountered.

Although the message states Remote Storage encountered errors, the message does not tell you the kind of error it encountered so that you can correct it.



CAUSE
This issue can occur if Remote Storage is migrating files that are in the process of being changed or modified when the files already match Remote Storage criteria for migration. The error message reports files that are changed between the time that the scanning phase finds the files on the disk until the time that the data-migration phase copies the data to the media. You know that the files were changed because the last-write time is different.

Remote Storage does not expect files to be changed between the time that the file is scanned to the time the file is migrated. Typically, older data is migrated, not data that is still being accessed and modified. If files are changed, Remote Storage considers the change a non-critical error and continues to the next file. If the number of files that is changed is more than the threshold, Remote Storage stops the job after it logs a 6012 warning message and the error message that is described in the &quot;Summary&quot; section.



RESOLUTION
To resolve this issue, use either of the methods described in this section.

Method One

 * 1) Click Start, click Programs, click Administrative Tools, and then click Remote Storage.
 * 2) Click Managed volumes, and then double-click the volume that is being managed in the right pane.
 * 3) Click the Settings tab.
 * 4) Increase the setting in the Not accessed in box to a value that is long enough to ensure that files are not modified during a migration.

Method Two

 * 1) Click Start, click Programs, click Administrative Tools, and then click Remote Storage.
 * 2) Right-click Remote Storage (Local), and then click Change schedule.
 * 3) Click the Schedule tab, and then click Change schedule.
 * 4) Adjust the schedule for the frequency at which migration occurs so that files are not modified during a migration.

Additional query words: W2000RSS rss

Keywords: kberrmsg kbprb KB293909

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