Microsoft KB Archive/935698

= You cannot create a new user in an organization that has more than one thousand users in Microsoft Solution for Hosted Messaging and Collaboration 3.5 =

Article ID: 935698

Article Last Modified on 5/25/2007

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APPLIES TO


 * Microsoft Solution for Hosted Messaging and Collaboration 3.5

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SYMPTOMS
In Microsoft Solution for Hosted Messaging and Collaboration 3.5, you cannot create a new user in a hosted Active Directory directory service organization that has more than one thousand users.

Additionally, you may receive a response that resembles the following response:  















CAUSE
This problem occurs when a nonpaged Active Directory search is initiated, and when the LDAP maxPageSize value limits the number of results to one thousand.



RESOLUTION
To resolve this problem, increase the LDAP maxPageSize value to a value that is more than the number of users in the organization. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:

315071 How to view and set LDAP policy in Active Directory by using Ntdsutil.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: CreateBusinessUser hmc

Keywords: kbprb kbexpertiseinter kbtshoot KB935698

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