Microsoft KB Archive/250793

= XL2000: Custom Toolbar Is Lost When Workbook Is Sent as Attachment =

Article ID: 250793

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition

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This article was previously published under Q250793





SYMPTOMS
When you open a Microsoft Excel 2000 workbook that has an attached toolbar, the toolbar may not be present.



CAUSE
This occurs if the following conditions are true:
 * 1) You create a custom toolbar in Excel 2000.
 * 2) You use the Send to Mail Recipient (as Attachment) command to send the workbook that contains the custom toolbar to a mail recipient.
 * 3) After sending the workbook, you delete the custom toolbar.
 * 4) You re-open the sent workbook.



RESOLUTION
To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

To temporarily work around this problem, do one of the following:


 * Save the workbook and send it through the mail client as an attachment. -or-


 * Use an Auto_Open macro to create the custom toolbar in the workbook.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

