Microsoft KB Archive/185615

= Encarta 98 Err Msg: Enc98 Caused an Invalid Page Fault in Module... =

Article ID: 185615

Article Last Modified on 7/18/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 98 Standard Edition

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This article was previously published under Q185615



SYMPTOMS
When you install Encarta 98 Encyclopedia, you may receive the following error message:

Enc98 caused an invalid page fault in module.

where  is any of the following files:


 * Eeuil11.dll
 * Vtwrap.dll
 * Dec3298.dll
 * Encitl98.dll
 * Am16.dll
 * Amf16.dll
 * Uninst32.ini
 * Uninst32.exe
 * Unenc98.dll



CAUSE
This behavior can occur if the versions of the Mfc40.dll and Msvcrt40.dll files installed in the computer do not match.



RESOLUTION
To resolve this issue, download and install the Windows Libraries Update. To do this:  Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/Search.aspx?

 In the Search By area, click Keywords. In the Keywords box, type libraries update . In the Operating System box, click the appropriate operating system, and then click Find It. Click the link that is returned, and then follow the instructions on the screen to install the Microsoft Libraries Update.

The Microsoft Libraries Update resolves an issue that can cause some third-party software to behave unexpectedly after the installation of Microsoft Works Suite 99, Microsoft Encarta Encyclopedia 99 (US only), Microsoft Encarta Virtual Globe 99, Microsoft Graphics Studio Greetings 99, or other third-party software. Impacted programs include America Online (AOL) version 4.0 and HyperTerminal.

For additional information about the Microsoft Libraries Update, please see the following article in the Microsoft Knowledge Base:

197298 INFO: Microsoft Libraries Update: What, Where, Why

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MORE INFORMATION
The following table lists the files installed by the Microsoft Library Files Update:

Additional query words: multi media mmtitles general protection gpf ipf multi-media mm

Keywords: kbenv kberrmsg kbprb kbsetup kburl KB185615

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