Microsoft KB Archive/165396

= XFOR: Err Msg: Message Contains Duplicate E-mail Address =

Article ID: 165396

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q165396



SYMPTOMS
When you use the Microsoft Mail Connector from Microsoft Exchange Server, you may receive the following error message from the Microsoft Mail Connector Interchange (MSMI):   Event ID: 2117 Type: Warning Source: MSExchangeMSMI Category: NDR Description:

Non delivery report generated.

From: // Subject: 

[030] Message contains duplicated Email address. Mail item was not delivered to: // A non-delivery report (NDR) is generated and sent to the originator of the message.



CAUSE
The [030] message means the MSMI found duplicate e-mail addresses when it tried to match the address against the directory.



RESOLUTION
To resolve this problem:


 * Check for the existence of duplicate addresses in the Exchange Server Global Address List (GAL); to do this, on the Tools menu, click Find Recipients and search in the Exchange GAL. Delete duplicate addresses.

Keywords: kbusage KB165396

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