Microsoft KB Archive/328614

= PRB: Read-only Csapp.ini Does Not Permit Applications to Be Added in Unpup =

Article ID: 328614

Article Last Modified on 9/24/2002

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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This article was previously published under Q328614



SYMPTOMS
The site appears to unpup as expected. However, in Commerce Server Manager, no applications are listed in the Applications node of the site, and error messages similar to the following appear in the pup log:

Extracting file(s) from cabinet 'C:\Documents and Settings\rslape\Local Settings\Temp\retail_SiteFilesBlob.cab': extracting: c:\inetpub\wwwroot\retail\\addrbook.asp extracting: c:\inetpub\wwwroot\retail\\addrform.asp extracting: c:\inetpub\wwwroot\retail\\basket.asp extracting: c:\inetpub\wwwroot\retail\\BDRefresh.asp extracting: c:\inetpub\wwwroot\retail\\category.asp extracting: c:\inetpub\wwwroot\retail\\confirm.asp extracting: c:\inetpub\wwwroot\retail\\crdtcard.asp -- Error opening 'c:\inetpub\wwwroot\retail\\csapp.ini' for output FDICopy failed: code 11 [User aborted]

Extracting file(s) from cabinet 'C:\Documents and Settings\rslape\Local Settings\Temp\retailbizdesk_SiteFilesBlob.cab': -- Error opening 'c:\inetpub\wwwroot\retailbizdesk\\500error.asp' for output FDICopy failed: code 11 [User aborted]

Begin: SetBizDeskFlag FAIL unpack.vbs: CC1 Item cannot be found in the collection corresponding to the requested name or ordinal. End: SetBizDeskFlag Begin: CreateProductCatalogsDir FAIL unpack.vbs: 3A File already exists FAIL unpack.vbs: 800700B7 End: CreateProductCatalogsDir Begin: SetLocaleInfo End: SetLocaleInfo



CAUSE
This problem occurs because the Read-only option was selected for the Csapp.ini file before the site was pupped.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Follow the typical steps to unpup the site.
 * 2) When the unpup process is completed, in the site folder and the BizDesk folder, right-click the Csapp.ini file, and then click Properties. Click to clear the Read-only check box, and then click OK.
 * 3) Click Commerce Sites, and then click the site name.
 * 4) Right-click the site.
 * 5) Click Add an application.
 * 6) Select the same pup file.
 * 7) Finish the unpup wizard.



Steps to Reproduce the Behavior
To reproduce the problem, follow these steps:
 * 1) Unpup the Retail site.
 * 2) In both the Retail folder and the RetailBizDesk folder, right-click the Csapp.ini file, click Properties, click to select the Read-only check box, and then click OK.
 * 3) Pup the site as a new pup.
 * 4) Unpup the new pup file.

Additional query words: Commerce Server 2002 CSAPP.INI

Keywords: kberrmsg kbprb KB328614

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