Microsoft KB Archive/896089

= FIX: An Internet Explorer-based application stops responding after it loads several XML files that reference XDR schema and other XML-related tasks in Microsoft XML 3.0 =

Article ID: 896089

Article Last Modified on 11/15/2007

-

APPLIES TO


 * Microsoft XML Parser 3.0
 * Microsoft XML Parser 3.0 Service Pack 5

-





SYMPTOMS
In Microsoft XML 3.0, after a Microsoft Internet Explorer-based application loads several XML files that reference XDR schema and perform other XML-related tasks, the application stops responding.

Note This problem occurs when the Internet Explorer-based application uses XML data islands to load an XML file that references an XDR schema.



CAUSE
This problem occurs because Microsoft XML 3.0 causes an object that is still being used to be included in a list of objects that are scheduled to be freed. The state of the object is inconsistent with being in the free list. This inconsistency causes garbage collection to enter an infinite loop. This infinite loop causes the application to stop responding.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Microsoft XML 3.0 Service Pack 5 (SP5)

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other software updates.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size       File name --  23-Mar-2005  22:59  8.50.2165.0  1,189,888  Msxml3.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kbbug kbhotfixserver kbqfe KB896089

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.