Microsoft KB Archive/152916

= XCLN: MAC Client Can't Open Attachments from Migrated MAC PO =

Article ID: 152916

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0 for Macintosh

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This article was previously published under Q152916



SYMPTOMS
After you use the Macintosh Source Extractor to migrate a Microsoft Mail for Appletalk Networks Postoffice to a Microsoft Exchange Server version 4.0, you might not be able to double-click to open attachments on mail messages in the Macintosh mail client. You will receive the following error message for text attachments:

Can't get the time stamp of :System Folder:Exchange Temporary Items:. Microsoft Exchange will assume it is dirty.

After you click OK, you will receive the following error message:

The application associated with this attachment could not be started. (System Error = -43)".

When you close the message containing the attachment, you will receive the following error message:

The temporary file has disappeared. Changes could not be saved.

There is no error message for executable attachments. When double- clicked, they create a new message and attach themselves to it. If you double-click this new icon, you will get another message with the attachment but it will have a 1, an @ symbol, and an umlauted A appended to its name. If you double-click each new icon, this behavior will continue.



CAUSE
The properties of the message show that PR_ATTACH_ENCODING is not set to OID_MAC_BINARY by the source extractor.



WORKAROUND
To work around this problem, save the attachment and then run Stuffit to decode it.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: XADM

Keywords: kbusage KB152916

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