Microsoft KB Archive/81790

= 'VM ERROR' from Lotus 1-2-3 Release 3.1 =

Article ID: 81790

Article Last Modified on 5/12/2003

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APPLIES TO


 * Microsoft MS-DOS 3.1
 * Microsoft MS-DOS 3.2 Standard Edition
 * Microsoft MS-DOS 3.21 Standard Edition
 * Microsoft MS-DOS 3.3 Standard Edition
 * Microsoft MS-DOS 3.3a
 * Microsoft MS-DOS 4.0 Standard Edition
 * Microsoft MS-DOS 4.01 Standard Edition
 * Microsoft MS-DOS 5.0 Standard Edition
 * Microsoft MS-DOS 5.0a
 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.21 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q81790



SUMMARY
This articles describes the following error messages that you may receive when you run Lotus 1-2-3 release 3.1:

VM ERROR [6]: INTERNAL ERROR

VM ERROR [19]:not enough memory to start 1-2-3 -or- Cannot load file driver-L13 file



VM ERROR [6]: INTERNAL ERROR
According to Lotus technical support, if your CONFIG.SYS file contains only HIMEM.SYS and DOS=HIGH, the error message

VM ERROR [6]: INTERNAL ERROR

may be displayed when shelling out from 1-2-3 release 3.1 using /SYSTEM. You may be able to work around the problem by including the following lines in your CONFIG.SYS file files=X buffers=X device=c:\dos\himem.sys device=c:\dos\emm386.exe nnn ram dos=high,umb (where nnn is the amount of expanded memory).

If the error occurs on an 80286 machine, do not load MS-DOS high.

VM ERROR [19]: Not Enough Memory to Start 1-2-3
If the error message

VM ERROR [19]:not enough memory to start 1-2-3

-or-

Cannot load file driver-L13 file

is displayed when starting Lotus 1-2-3 release 3.1, there is not enough extended memory to start 1-2-3.

1-2-3 release 3.1 requires a minimum of 384K of free extended memory to run; when the minimum is not available, one of the above error messages may be displayed when starting 1-2-3.

The Lotus product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 6.22 3.0 3.00 3.1 3.10 3.2 3.20 3.21 3.22 3.3 3.3a 3.30 3.30a 4.0 4.00 4.0a 4.00a 4.01 4.01a 5.00 5.00a 6.00 6.20

Keywords: KB81790

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