Microsoft KB Archive/328449

= Server Configuration Application Does Not Start Correctly and Database Configuration Application Does Not Work =

Article ID: 328449

Article Last Modified on 8/18/2005

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APPLIES TO


 * Microsoft Content Management Server 2001 Service Pack 1
 * Microsoft eMbedded Visual C++ 3.0

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This article was previously published under Q328449



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
A Content Management Server (CMS) 2001 administrator may notice that the Server Configuration Application (SCA) does not start correctly, or a user may receive one of the following error messages when the SCA is started:

The primary Microsoft Content Management Server entry point can not be found Please run the Microsoft Content Management Server Database Configuration Application to correct these problems.

When you run the Database Configuration Application (DCA), you may receive the following error message:

Could not get system account settings Invalid Range of parameters passed to function -2147352567 (File P:\NR\Server\ServeConfigurationAPI\NRSCAPI.cpp, Line 381)



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

When these problems occur, verify that the following three items are installed and set correctly:  The NR virtual directory must exist under the virtual Web site that is specified as the CMS 2001 entry point in the Database Configuration Application (DCA). Both ISAPI filters, Resolution HTML Packager and Resolution Filter, must be registered at the master level of Internet Information Services (IIS). The following registry key must exist, where  is any string that represents an unsigned integer (typically 0 for default IIS installations) and   is the instance ID of the virtual Web site (by default, the default Web site is 1 and the administrative Web site is 2):

HKLM\SOFTWARE\NCompass\Resolution Content Server\Configuration\ \EntryPoints\ 



Keywords: kbprb KB328449

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