Microsoft KB Archive/312556

= XCCC: Em Dash or En Dash Appears as a Question Mark When You View Wordmail Created Messages in Outlook Mobile Access =

Article ID: 312556

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2002 Enterprise Edition
 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q312556





SYMPTOMS
When you use Microsoft Outlook Mobile Access, a component of Microsoft Mobile Information Server, to view a message that was sent by using the Microsoft Wordmail feature of Microsoft Outlook (where Microsoft Word is the e-mail editor), a message that contains the em dash or en dash character, may appear as a question mark (?).



CAUSE
This problem can occur because Outlook Mobile Access cannot distinguish the em dash and en dash characters.



WORKAROUND
To work around this problem, use the standard dash (-) when you send a message to Microsoft Outlook Mobile Access recipients.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mis mmis

Keywords: kbbug kbnofix KB312556

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