Microsoft KB Archive/889665

= System-state backups skip the Active Directory element on Windows Server 2003-based and on Windows 2000-based domain controllers that have the Services for NetWare MSDSS tool installed. =

Article ID: 889665

Article Last Modified on 11/1/2006

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APPLIES TO

 Microsoft Services for Netware 5.2 Standard Edition, when used with:  Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows 2000 Advanced Server

 Microsoft Windows 2000 Server</li></ul> </li></ul>

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SYMPTOMS
System-state backups skip the Active Directory element on Microsoft Windows Server 2003-based and Microsoft Windows 2000-based domain controllers that have the Microsoft Services for NetWare Microsoft Directory Synchronization Services (MSDSS) tool installed.

Note When you perform a system-state backup of an Active Directory domain controller, the following elements are typically included in the backup file:
 * Active Directory
 * Operating system startup files
 * COM+ class registration database
 * Local registry
 * System volume (Sysvol)

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CAUSE
This problem may occur if you use a version of Services for NetWare that is earlier than Services for NetWare 5.03 Service Pack 2 (SP2).

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RESOLUTION
To resolve this problem, install the latest Services for Netware 5.03 service pack. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=A819838D-ACB2-4794-87EB-82A6A3AF4BE8&displaylang=en

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Services for NetWare 5.03 Service Pack 2.

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MORE INFORMATION
For more information about how to create a system-state backup, click the following article number to view the article in the Microsoft Knowledge Base:

240363 How to use the backup program to back up and restore the system state in Windows 2000

For more information about Services for Netware 5.03, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/sfn/default.mspx

Keywords: kbtshoot KB889665

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