Microsoft KB Archive/60093

= Mac GW: User Can't Send Mail Through a Gateway =

Article ID: 60093

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Mail for AppleTalk Networks 2.0
 * Microsoft Mail for AppleTalk Networks 2.0a
 * Microsoft Mail for AppleTalk Networks 2.0b
 * Microsoft Mail for Appletalk Networks 3.0

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This article was previously published under Q60093



SUMMARY
IMPORTANT: All Microsoft Mail version 2.00 customers who have gateways installed should be using the &quot;MS Mail GW&quot; file version 2.00b and the &quot;Microsoft Mail Server&quot; file version 2.00b, both of which are located in the System Folder of the Mail server. An updated &quot;MS Mail GW&quot; file is available through Microsoft End User Sales and Service at (800) 426-9400 or Microsoft International Customer Service at (206) 936-8661 but ONLY for customers using the AppleLink Gateway to Microsoft Mail. Customers using other gateways must obtain an updated &quot;MS Mail GW&quot; file from the developer of the gateway they are using. The Microsoft Mail server upgrade can also be obtained at the above numbers.



MORE INFORMATION
If the Network Manager has added a user to a gateway account, but that user cannot see the gateway address icon in the Address Mail window, that user is not registered on the gateway server or on a gateway- access server. Also, if the gateway has its own Send form, as does the AppleLink gateway, the user will not be able to see this form in the Summary window.

When defining gateway accounts in the Define Gateway Accounts window, the Network Manager can select any user on the Mail network. However, to give users access to the gateway so that they can send mail, the Network Manager must add only users registered on the gateway server or on an access server. Since the gateway resources are installed only on the gateway server or on an access server, only users registered on these servers can see the gateway resources to send mail. Please note that the Network Manager can specify that any user on the Mail network can receive gateway mail, since gateway resources are not required to receive mail. For more information about receiving incoming gateway mail, query on the following words:

default and user

Additional query words: 2.00 2.00a 2.00b 3.00

Keywords: KB60093

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