Microsoft KB Archive/232100

MACSYS: Eject Disk Method Not Supported on USB Imation SuperDisk

PSS ID Number: Q232100 Article last modified on 06-21-1999

MACINTOSH:2.5,3.0,4.0,4.2,4.2.1,5.0,5.1,6.0,6.0.1

MACINTOSH

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The information in this article applies to:

 Microsoft Word for the Macintosh, versions 3.0, 4.0, 5.0, 5.1, 6.0, 6.0.1 Microsoft Excel for the Macintosh, versions 3.0, 4.0, 5.0 Microsoft PowerPoint for Macintosh, versions 3.0, 4.0 == Microsoft Office for the Macintosh, versions 2.5, 3.0, 4.0, 4.2, 4.2.1 == 

= SUMMARY =

When you install an older Macintosh program onto an iMac or other computer using the USB Imation SuperDisk, the installation may fail at the point in the installation process where the first disk should be ejected by the installer.

= MORE INFORMATION =

A troubleshooting topic on the Imation SuperDisk support Web site states that programs used to install software from multiple floppy disks use an eject disk command that’s dedicated to the internal or Superdrive disk for the older Macintosh. However, this command does not work with the USB SuperDisk drive.

Customers experiencing this kind of installation failure should contact Imation for support.

This information comes from the Imation SuperDisk Support Center at the following URL:

http://www.superdisk.com/sc/sc_tt_mc_ge_mf.html (http://www.superdisk.com/sc/sc_tt_mc_ge_mf.html)

This URL may change. To confirm this information, contact Imation Technical Support at:

1-800-888-2700

In addition, the Imation SuperDisk does not provide support for and will not work with 800K floppy disks.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

Additional query words: blue bondi setup grape blueberry strawberry lime tangerine Word6 WD6 4.2.1 OFF42 Word5 WD5 5.1 Word4 WD4 Word3 WD3 mxl5

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========================================================= Keywords : kb3rdparty kbhw kbsetup kbdta macword98 Version : MACINTOSH:2.5,3.0,4.0,4.2,4.2.1,5.0,5.1,6.0,6.0.1 Platform : MACINTOSH Issue type : kbinfo ============================================================================= Copyright Microsoft Corporation 1999.