Microsoft KB Archive/153787

= WD95: Can't Set Workgroup Template Location on Banyan Vines =

Article ID: 153787

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a

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This article was previously published under Q153787



SYMPTOMS
When you attempt to set the Workgroup template location to a Banyan Vines network drive, the location does not appear in the File locations dialog box even though it is set correctly. When you click New on the File menu, you get the following error message:

Word cannot access your Workgroup templates



WORKAROUND
To work around this problem, close Word. In the C:\Msoffice\Templates folder (directory), create a shortcut that points to the network drive and folder where the Workgroup templates are located. Verify that this shortcut actually opens the network folder that contains the templates. When you restart Word, and click New on the File menu, a new tab will be available that represents your shortcut. Select the tab to gain access to the Workgroup templates on the network.



STATUS
Microsoft has confirmed this to be a problem in Word versions 7.0 and 7.0a for Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
For additional information, please see the following article(s) in the Microsoft Knowledge Base:

152771 WD95: Error Setting Document Location to Banyan or Pathworks

Additional query words: default

Keywords: KB153787

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