Microsoft KB Archive/326044

= WD2002: Word Quits When You Check Spelling or Grammar on Italian Text That Contains the Word &quot;Coproduzione&quot; =

Article ID: 326044

Article Last Modified on 10/12/2005

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q326044



SYMPTOMS
Word quits suddenly and without an error message if you perform a spelling and grammar check on Italian text, or while Word is checking the text in the background as you type.



CAUSE
This problem occurs if all the following conditions are true:
 * The text contains the word &quot;coproduzione.&quot;
 * You are running Word 2002 on an operating system other than Microsoft Windows XP.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Office XP Public Update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Italian version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time      Size    File name --  09-SEP-2002  15:30    284,672  Msgrit32.msp 09-SEP-2002 15:42  1,004,032  Msgrit32_Admin.msp The version of this fix for Microsoft Office and the Italian proofing tools from the Proofing Tools CD should have the following file attributes or later:   Date         Time      Size    File name --  10-SEP-2002  10:09    990,720  Ptk.msp 10-SEP-2002 10:11  4,594,688  Ptk_Admin.msp The version of this fix for English Office and the Italian proofing tools from the Multilanguage Pack should have the following file attributes or later:   Date         Time      Size    File name --  02-Jan-2003  23:50     84,992  Lpk.msp 02-Jan-2003 23:51  1,613,824  Lpkff.msp After the hotfix is installed, the Italian version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version   Size        File name --  16-JUL-2002  02:53  3.0.0.32  1,585,236   Msgrit32.DLL



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: kb2hr1

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexpsp2fix kbofficexppresp3fix kbhotfixserver KB326044

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