Microsoft KB Archive/873280

= &quot;The Windows Installer Service could not be accessed&quot; error message when you try to install Money =

Article ID: 873280

Article Last Modified on 4/12/2005

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APPLIES TO


 * Microsoft Money 2005 Deluxe Edition
 * Microsoft Money 2005 Premium Edition
 * Microsoft Money 2005 Small Business Edition
 * Microsoft Money 2005 Standard Edition
 * Microsoft Money 2004 Deluxe Edition
 * Microsoft Money 2004 Premium Edition
 * Microsoft Money 2004 Small Business Edition
 * Microsoft Money 2004 Standard Edition
 * Microsoft Money 2003 Deluxe Edition
 * Microsoft Money 2003 Deluxe and Business Edition
 * Microsoft Money 2003 Standard Edition
 * Microsoft Money 2002 Standard Edition

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SYMPTOMS
When you try to install Microsoft Money or the Microsoft Money System Pack, you may receive an error message that is similar to the following:

The Windows Installer Service could not be accessed. This may occur if you are running in Safe Mode, or the Windows Installer may be installed incorrectly.

Note The System Pack is included on the Money CD-ROM, and it is installed when you install Money.



CAUSE
This problem may occur if one of the following conditions is true:
 * Your computer is running in Safe Mode.
 * Microsoft Windows Installer files are corrupted.



RESOLUTION
To resolve this problem, use one of the following methods.

Method 1: Restart your computer
Restart your computer in regular startup mode.

Method 2: Reinstall the Msint4.exe file
Note This step only applies to Microsoft Money 2003 and earlier. If you have Microsoft Money 2005 or Microsoft Money 2004, go to Method 3.

To reinstall the Msint4.exe file, follow these steps:
 * 1) Insert the Money CD into the CD drive or into the DVD drive. Hold down the SHIFT key to prevent the program from starting automatically.
 * 2) Click Start, click Run, type  :\Msint4.exe, and then click OK.

In this example,  is the letter of your CD or DVD drive.
 * 1) Follow the instructions that appear on the screen to complete the installation.

Method 3: Re-register or reinstall the Windows Installer Service
For additional information about how to re-register the Windows Installer Service or about how to reinstall the Windows Installer Service, click the following article number to view the article in the Microsoft Knowledge Base:

315346 &quot;Error 1719. The Windows Installer Service could not be accessed&quot; error message when you try to add or remove a program

For additional information about how to troubleshoot Windows Installer issues in Microsoft Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:

315353 &quot;The Windows Installer Service could not be accessed&quot; error message when you install Microsoft Plus! for Windows XP

Additional query words: installation setup

Keywords: kbtshoot kbsetup kbprb KB873280

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