Microsoft KB Archive/195432

= OL2000: Error Adding Item to Junk E-mail List =

Article ID: 195432

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q195432





SYMPTOMS
When you add a mail message to the Junk E-mail list in Microsoft Outlook 2000, you receive the following error message:

The operation failed. An object could not be found.



CAUSE
The From field is blank.



MORE INFORMATION
The Junk E-mail feature of Outlook gives you the ability to filter out or delete messages based on criteria that you specify.

If you receive a mail message with a blank From field, you will receive an error when you try to add it to the Junk E-mail list.

NOTE: There is no way to filter messages that have a blank From field.

To enable the features of the Junk E-mail list, follow these steps:


 * 1) On the Tools menu, click Organize, and then click Junk E-mail.

NOTE: If Organize is not visible, move the pointer over the chevrons at the bottom of the menu and then click Organize when it becomes available.
 * 1) Set the options for handling Junk E-mail and click Turn On. You can change the font color of the message or move the message to a different folder.

To add a message to the Junk E-mail list, follow these steps:


 * 1) Click to open the message.
 * 2) On the Actions menu, point to Junk E-mail and click "Add to Junk Senders list" or "Add to Adult Content Senders List."

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 * 1) Right-click the message.
 * 2) Point to Junk E-mail and then click "Add to Junk Senders list" or "Add to Adult Content Senders List."

Additional query words: 2000 OL2K empty clear missing

Keywords: kbprb KB195432

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