Microsoft KB Archive/283636

= Resuming from Standy After a Warm Undock Corrupts the Video Display on Dell Latitude Models =

Article ID: 283636

Article Last Modified on 1/15/2006

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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This article was previously published under Q283636





SYMPTOMS
With some Dell models, when a laptop resumes from standby (S3 sleep state) after a warm undock, the video display is corrupt for a brief period of time (approximately 5 to 10 seconds). The video display returns to a normal state after the computer completes the undocking process.



STATUS
This is a known issue with the Dell hardware.



MORE INFORMATION
This behavior occurs on the following Dell models

Dell Latitude CPi-A

Dell Latitude C\Dock

that may have the following NeoMagic card installed:

NeoMagic NM2200

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbnofix kbhardware kbpowerman KB283636

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