Microsoft KB Archive/65991

Word: DeskWriter Margins Off by 1 Inch

PSS ID Number: Q65991 Article last modified on 03-07-1997

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========================================================= 4.00 5.00 5.10 MACINTOSH kbprint

= SUMMARY =

When you print from Microsoft Word for the Macintosh to the Hewlett-Packard (HP) DeskWriter, the right margin is sometimes indented approximately 1 inch on the actual printout. This occurs even though Print Preview shows the correct amount of space allotted for the right margin.

This behavior occurs when the document has become corrupted in such a manner that it has an embedded view of a 7.6-inch-wide page instead of an 8.5-inch-wide page. To correct this problem, do the following:


 * 1) From the Apple menu, choose Chooser.
 * 2) Select a printer other than the DeskWriter. (To do this, you may need to copy printer resources to the System Folder of the start-up disk.)
 * 3) Close the Chooser.
 * 4) From the File menu, choose Page Setup.
 * 5) Make sure that U.S. Letter Paper size is selected, then choose the OK button.
 * 6) From the Apple menu, choose Chooser.
 * 7) Select the DeskWriter and close the Chooser.
 * 8) From the File menu, choose Page Setup.
 * 9) Make sure that U.S. Letter Paper size is selected, then choose the OK button.

The problem should now be corrected.

= MORE INFORMATION =

If the above procedure does not work, try the following:


 * 1) Remove Word Settings (5) or Word Settings (4) from the System Folder. People using Word 5.x and System 7.x should remove Word Settings (5) from the Preferences folder, which is in the System Folder.
 * 2) Copy the contents of the existing document into a new document.

Microsoft is researching this problem and will post new information here as it becomes available.

KBCategory: kbprint KBSubCategory: Additional reference words: macword macword5 ruler page setup ====================================================================== ============================================================================= Copyright Microsoft Corporation 1997.