Microsoft KB Archive/823645

= Messages that are automatically forwarded to another recipient in your Exchange 5.5 organization are corrupted =

Article ID: 823645

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

-





SYMPTOMS
If you use Rules Wizard in Microsoft Outlook to automatically forward a message to another recipient in your Microsoft Exchange 5.5 organization, the body text of the message may be corrupted.



CAUSE
This problem occurs when you receive a message that has 500 recipients or more in the To field, and the message is forwarded to another recipient.

For example, you may see that information from the From field, the Sent field, and the To field is repeated throughout the body text of the message.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
Microsoft Exchange Server 5.5 Service Pack 4 must be installed on your computer before you install this hotfix. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to obtain the latest Exchange Server 5.5 service pack

Hotfix replacement information
This hotfix does not replace any other hotfixes.

Restart requirement
You must restart the computer after you install this hotfix.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time      Size       File name --- 05-Aug-2003 00:24     3,705,448  Exchange5.5-kb823645-x86-enu.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbexchange550presp5fix kbqfe kbfix kbbug KB823645

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.