Microsoft KB Archive/130655

Installing Drivers from Directory with Long Directory Name

PSS ID Number: Q130655 Article last modified on 08-22-1995

95

WINDOWS

= SYMPTOMS =

When you try to install an unlisted or updated driver using the Have Disk button, you receive the following error message:

The file on disk could not be found. Please insert into the drive listed below and click OK.

= CAUSE =

This problem can occur if the OEMSETUP.INF file is in a directory that has a long directory name. The Setup COPYFILE engine is incompatible with long directory names.

= RESOLUTION =

To work around this problem, use either of the following methods:


 * In the Copying Files dialog box, type the 8.3 alias for the long directory name. For example, if the OEMSETUP.INF file is in a directory named “This is a long directory name,” type “THISIS~1” (without quotation marks).
 * Move the OEMSETUP.INF and driver files to a directory that does not have a long directory name.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: kbsetup KBSubcategory: wpp95 win95 windrvr Additional reference words: 95

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Copyright Microsoft Corporation 1995.