Microsoft KB Archive/811943

= Gemplus Smartcard Drivers Are Not Included in Windows Server 2003 =

Article ID: 811943

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
You cannot use the drivers that are included in Windows Server 2003 to install your Gemplus GemPC430 smart card reader. When you connect the GemPC430 smart card reader to your computer, the Hardware Installation Wizard cannot find the correct drivers. This occurs although the online help file states that the smart card reader is supported.



CAUSE
This issue occurs because the drivers for the GemPC430 smart card reader are not included in Windows Server 2003. You can use the GemPC430 smart card reader with Windows Server 2003, but you must first obtain drivers from Gemplus.



RESOLUTION
To resolve this issue, contact Gemplus to obtain updated drivers for your GemPC430 smart card reader.

For information about how to contact Gemplus, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB811943

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