Microsoft KB Archive/204925

= OL2000: Error During Conversion of Lotus Organizer Files =

Article ID: 204925

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q204925





SYMPTOMS
When converting files from Lotus Organizer to Outlook, you may receive the following error message:

An error has occurred in the Lotus Organizer translator while trying to attach a translator. OLE program start failed. The Lotus Organizer 2.1 translator was unable to start the program needed to access the file. Lotus Organizer 2.1 must be installed in order to use Lotus Organizer 2.1 files.



CAUSE
There are two conditions that may cause this error:
 * You do not have the Lotus Organizer program installed on your computer.
 * The file being imported is damaged.



RESOLUTION
To resolve the first condition, install the Lotus Organizer program files from their original disks.

To resolve the second condition, open the file in Lotus Organizer and save it with a new name. Import the new file into Outlook.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB204925

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