Microsoft KB Archive/211139

= Additional Page Is Printed with "Error Undefined" Message =

Article ID: 211139

Article Last Modified on 2/20/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-



This article was previously published under Q211139



SYMPTOMS
When you print a test page or document to a Hewlett-Packard (HP) PaintJet XL300 printer, an additional PostScript error page is printed with the following error message:

Error: Undefined



CAUSE
This behavior can occur if the Send CTRL-D After Each Job option is enabled in the printer's properties.



RESOLUTION
To resolve this problem, follow these steps:


 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Click the PaintJet printer, and then click Properties on the File menu.
 * 3) Click the Device Settings tab.
 * 4) Click Send CTRL-D After Each Job, and then click No in the list box.
 * 5) Click OK.



STATUS
This behavior is by design.



MORE INFORMATION
This is one of the few printer models that does not accept ^D at the end of a print job. Instead, you must disable this functionality in the printer's properties.

Additional query words: 5.00

Keywords: kberrmsg kbprb kbprint KB211139

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.