Microsoft KB Archive/299688

= The Sysprep.exe Tool May Reduce the Maximum Registry Size =

Article ID: 299688

Article Last Modified on 3/1/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q299688



SYMPTOMS
If you use the Sysprep.exe tool version 1.1 to deploy Windows 2000, the maximum registry size limit may be reduced by 10 megabytes (MB) after the mini-Setup wizard finishes. To view this value, click Start, point to Settings, click Control Panel, double-click System, click the Advanced tab, click Performance Options, click Virtual Memory, and then click Change.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Date        Time   Version        Size    File name -- 22-Jun-2000 18:34  5.0.2195.2096  64,272  Sysprep.exe

Note that this hotfix updates Sysprep.exe only if the Sysprep.exe file is located in the Winnt\System32 folder. The hotfix replaces the version of the Sysprep.exe file that is located in the System32 folder with the updated version that is contained in the hotfix package. The hotfix does not update any other instances of the Sysprep.exe file on the computer. If there are any other instances of Sysprep.exe on the computer, you can update them manually by copying the updated version of Sysprep.exe from the hotfix package.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To prevent this problem from occurring, use the latest version of Sysprep.exe, or apply Windows 2000 Service Pack 2 (SP2). For additional information about obtaining the latest Windows 2000 service pack, click the article number below to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

Keywords: kbbug kbfix kbqfe kbhotfixserver KB299688

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