Microsoft KB Archive/927822

= The list of supported formats is incorrect in the Sound Control Panel item in Windows Vista =

Article ID: 927822

Article Last Modified on 3/15/2007

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APPLIES TO


 * Windows Vista Home Basic
 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Business
 * Windows Vista Enterprise
 * Windows Vista Home Basic 64-bit edition
 * Windows Vista Home Premium 64-bit edition
 * Windows Vista Ultimate 64-bit edition
 * Windows Vista Business 64-bit edition
 * Windows Vista Enterprise 64-bit edition

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SYMPTOMS
In Windows Vista, the Sound item in Control Panel includes the option to set a device format. However, the list of supported formats in the Sound item may be incorrect. This problem may occur when you use a legacy audio device that has hardware controls that can change the format of the device.



CAUSE
This problem occurs when the driver for the legacy device is incompatible with Windows Vista.



RESOLUTION
To resolve this problem, contact your independent hardware vendor to obtain a Windows Vista-compatible driver for your audio device.

For information about how to contact your independent hardware vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: IHV

Keywords: kbtshoot kbinfo kbprb KB927822

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