Microsoft KB Archive/177445

= Use LoadLibraryEx When Loading Printer Drivers =

Article ID: 177445

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q177445



SYMPTOMS
In specific instances under Windows NT 4.0, certain Hewlett Packard printer drivers may display a pop-up message that indicates that the print driver is not installed when it has been installed.



CAUSE
Some of the Hewlett Packard printer driver files statically link to other printer driver files that are listed as dependent files. The Windows NT spooler uses a LoadLibrary function call not the LoadLibraryEx function call. This, in combination with Hewlett Packard's print driver directory not being in the path, causes the Hewlett Packard driver not to work.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: spoolss localspl HP print driver device point

Keywords: kbhotfixserver kbqfe kbbug kbfix kbprint KB177445

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