Microsoft KB Archive/274121

= OL98: The Attachment Name Is Lost When You Send Messages With a X400 Connection =

Article ID: 274121

Article Last Modified on 10/18/2005

-

APPLIES TO


 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q274121



SYMPTOMS
When you drag files to a message as an attachment, the attachment name may be lost when the message is received.



CAUSE
This problem occurs if you connect to the receiving computer with an x400 connection. When you use a drag and drop feature to attach files, the PR_ATTACH_FILENAME property is not set by Outlook 98 and Outlook 2000. This property is required to maintain the attachment name during the conversion from the Microsoft Exchange format to the x400 format.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The German-language version of this fix should have the following file attributes or later:

  Version       File name   Lang 98.08.05.8101 Outllib.dll German



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Keywords: kbbug kbfix kbqfe KB274121

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.