Microsoft KB Archive/330814

= FIX: &quot;HTTP 404&quot; Error Message When You Import Template Gallery Items from Another Site =

Article ID: 330814

Article Last Modified on 10/26/2002

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APPLIES TO


 * Microsoft Content Management Server 2002

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This article was previously published under Q330814



SYMPTOMS
When you open a page that has been recently imported from another Microsoft Content Management Server (MCMS) 2002 computer and that uses a template that does not exist on the importing server, you receive the following error message:

HTTP 404 - File not found



CAUSE
Template gallery items store a path to an .aspx or .asp file that is stored on the file system. A problem may occur if a template gallery item is imported into a system where the template file that the template gallery item refers to is not stored in the same location (virtual path) or does not exist. In such a case, any request for a posting or channel that relies on the template gallery item results in a 404 error message.



RESOLUTION
Use either Application Center server or third party software that performs the same function to synchronize the template file folders between the exporting server and the importing server.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix KB330814

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