Microsoft KB Archive/179818

= Information Deleted When You Change Your NetMeeting Category =

Article ID: 179818

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition

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This article was previously published under Q179818



SYMPTOMS
If you click Options on the Tools menu in NetMeeting, click the My Information tab, and then click a different option under "I would like to categorize my information as," the information under My Information may be deleted.



CAUSE
This issue can occur if you change your category from For Adults-Only Use to "For personal use (suitable for all ages)" or "For business use (suitable for all ages)."



RESOLUTION
To work around this issue, use either of the following methods:
 * If you want to change your category from For Adults-Only Use to "For personal use (suitable for all ages)" or "For business use (suitable for all ages)," click the option you want, type the appropriate information under My Information, and then click OK.
 * If you do not want to change your category from For Adults-Only Use to "For personal use (suitable for all ages)" or "For business use (suitable for all ages)," click Cancel to not save the changes. The information under My Information is not deleted.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
This issue occurs only if you change your category from For Adults-Only Use to "For personal use (suitable for all ages)" or "For business use (suitable for all ages)."

Additional query words: 2.00 2.10

Keywords: kbui kbprb KB179818

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