Microsoft KB Archive/901376

= The LsaLookupNames function may take a very long time to retrieve a SID in Windows 2000 =

Article ID: 901376

Article Last Modified on 11/29/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
On a domain controller that is running Microsoft Windows 2000, when you try to use the LsaLookupNames function to retrieve a security identifier (SID) that corresponds to a user name or to a group name, the operation may take a very long time to finish.



CAUSE
This problem may occur if there are many trusts between domains on the network, and you do not specify a domain name. Or, this problem may occur when one or more domains are unresponsive.



Hotfix information
Install this hotfix on every Windows 2000-based domain controller in the domain where you use the LsaLookupNames function.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: win2000

Keywords: kbbug kbfix kbhotfixserver kbqfe kbwin2000presp5fix kbpubtypekc KB901376

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