Microsoft KB Archive/190495

= OL98: ErrMsg: Out of Memory or System Resources =

Article ID: 190495

Article Last Modified on 6/11/2002

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q190495



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When opening or creating a new Journal entry in Microsoft Outlook 98, you may receive the following error message:

Out of Memory or System Resources. Close some windows or programs and try again.

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Can't open this item. Out of memory or system resources. Close some windows or programs and try again.



CAUSE
This may be caused by an absent value in the system registry.



MORE INFORMATION
There are several registry entries in Outlook that control the different types of items that are journalized such as E-mail Message, Phone Call, or Microsoft Access.

Each of these items referenced under the Journaling key must have a "Description" value. Additionally the value data must be equal to the key name. For example, the Microsoft Access key may have a value of "Description" and its value data is Microsoft Access.

If the "Description" value data is set to null, you may experience "Out of Memory or System Resources" errors when creating or opening journal entries.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

Edit the Registry
 Click Start, and then click Run. Type regedit, and then click OK. Navigate to the following sub-key:

HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Outlook\Journaling

 Under the Journaling key are subfolders representing items that can be journalized in Outlook. By clicking to select these folders, in the right pane you can see the information required for the journal entries. If the description is null (""), the error message may be displayed when attempting to journal that item type. In the right pane, double-click Description to open the Edit String dialog box. Type the name of the program associated with this key in the Value Data box. For example, if the name of the key is Microsoft Access, type, Microsoft Access in the Value data box and click OK. Repeat steps three through five for any other keys that have absent description strings.</li> Exit the registry editor.</li></ol>

Manually Adding Strings to a Key
In searching the Journaling Key for valid entries you may find that the Description value is absent. In such cases, it is necessary to manually add the value. To manually add these values follow these steps.


 * 1) Right-click the string value for which you wish to add the value. Click New, and then String Value.
 * 2) Type Description and then press <ENTER>
 * 3) Double-click the new entry and in the Value Data box type the new string data. Click OK.

For example, if you find that the Microsoft Access key is missing the Description value, right-click Microsoft Access and click New and then String Value. Type Description. Double-click the new value and in Value Data type Microsoft Access. The Value Date automatically is inserted within quotes.

NOTE: If you used Access with Microsoft Office 95 and later installed Microsoft Office 97 Small Business Edition or Microsoft Office 97 Standard, Access will appear in the Registry with no description. To prevent the error from happening, delete the Access key under the following path:

HKEY_CURRENT_USER\Software\Microsoft\Shared Tools\Outlook\Journaling

Common Data Values for the Journaling Key
The following list contains the common values found in the Registry for the Outlook Journaling key <pre class="fixed_text">  Conversation           Meeting Request            Note Document              Meeting Response           Phone call E-mail message        Microsoft Access           Remote session Fax                   Microsoft Excel            Task Letter                Microsoft Office Binder    Task request Meeting               Microsoft PowerPoint       Task response Meeting Cancellation  Microsoft Word

Additional query words: 98 error

Keywords: kbprb KB190495

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