Microsoft KB Archive/233422

= Colored Streaks Scanning Image with USB Logitech PageScan Scanner =

Article ID: 233422

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q233422



SYMPTOMS
When you scan an image using a Universal Serial Bus (USB) Logitech PageScan scanner, the scanned image may contain colored vertical streaks.



CAUSE
This behavior can occur if you scan an image after the computer resumes from Hibernate mode.



RESOLUTION
You must download the calibration for the scanner again after the computer resumes from Hibernate mode. To do this, unplug the scanner from the computer and then plug it in again.



MORE INFORMATION
This behavior occurs on the following computers:
 * Dell Inspiron with a Speedstep processor
 * IBM Netfinity 5500
 * IBM Netfinity 5500-M10
 * IBM Netfinity 7000-M10
 * IBM Netfinity 8000
 * IntelliStation Z Pro

Keywords: kb3rdparty kbhardware kbprb KB233422

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