Microsoft KB Archive/939216

= Some provisioning requests do not work, and you receive a &quot;0xc220140b&quot; error message after you install Windows Server 2003 Service Pack 2 on a server that is running Microsoft Solution for Hosted Messaging and Collaboration version 4.0 =

Article ID: 939216

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Solution for Hosted Messaging and Collaboration 4.0

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SYMPTOMS
After you install Windows Server 2003 Service Pack 2 (SP2) on a server that is running Microsoft Solution for Hosted Messaging and Collaboration version 4.0, some provisioning requests do not work. Additionally, you receive an error message that resembles the following error message:



Additionally, you may receive an error message that resembles the following error message:





CAUSE
This problem occurs for one of the following reasons:  You install Windows Server 2003 SP2 on the server that is running the Microsoft Provisioning Server (MPS) engine. You install the Windows Server 2003 update that is described in the following article in the Microsoft Knowledge Base:

936021 Description of the security update for Microsoft XML Core Services 3.0: August 14, 2007





RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the &quot;Date and Time&quot; item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbexpertiseinter kbqfe kbhotfixserver KB939216

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