Microsoft KB Archive/926770

= How to update your Zune device =

Article ID: 926770

Article Last Modified on 12/18/2007

-

APPLIES TO


 * Zune Digital Media Player
 * Zune software

-



SUMMARY
This article describes how to update your Zune device to the current Zune device software, also known as the Zune device firmware.

Firmware is embedded software that controls the operation of hardware devices. At first, the firmware is installed at the factory. However, you can upgrade the firmware for a piece of hardware when improvements become available.



MORE INFORMATION
To determine what version of the software is installed on the Zune device, follow these steps:
 * 1) On the Home screen on the Zune device, select settings, and then press the center of the Zune pad.
 * 2) Select about, and then press the center of the Zune pad.
 * 3) Select zune, and then press the center of the Zune pad.

The latest version of the Zune device software is listed in the following table. This version includes the latest improvement and all past improvements. To view the details about the improvements, see the following table.

To update your Zune device, follow these steps:  Make sure that you have the current version of the Zune software installed on your computer. To do this, follow these steps:  If you are a new Zune customer, visit the following Web site and install the Zune software for your computer:

http://www.zune.net/setup

 If you already have an earlier version of the Zune software installed on your computer, update the software. To do this, click Settings, click software, click GENERAL, and then click CHECK FOR UPDATES  Connect the Zune device to your computer by using the Zune sync cable. Use a USB port on the back of the computer. Do not use a USB hub.

Note If the battery in the Zune device is critically low, we recommend that you charge your Zune device before you continue. For more information about how to charge your Zune device, click the following article number to view the article in the Microsoft Knowledge Base:

927348 How to charge the battery in your Zune device

 Open the Zune software while the Zune device is still connected to your computer. The Zune software searches the Internet for the latest version of the firmware. If a newer version of the Zune firmware is available than the version that you have installed, a notice to update your device appears. You can also manually check for new device updates by clicking Settings, by clicking device, and then by clicking Device Update.

Important Do not move or disconnect the Zune device until the update is complete. The update may take several minutes. During this time, the Zune device may restart several times. Please be patient.

If you experience difficulty or you receive an error code when you update your Zune device, click the following article number to view an article in the Microsoft Knowledge base for more information:

945278 You cannot update the software on a Zune device

Keywords: kbzunehardware kbexpertisebeginner kbpubtypekc kbzuneamericasportal kbhowto KB926770

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.