Microsoft KB Archive/922610

= Error message when you try to configure the database and service credential information in the BizTalk Server 2006 Configuration Wizard: &quot;The database server you specified cannot be reached&quot; =

Article ID: 922610

Article Last Modified on 8/1/2006

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APPLIES TO


 * Microsoft BizTalk Server 2006 Standard Edition
 * Microsoft BizTalk Server 2006 Enterprise Edition
 * Microsoft BizTalk Server 2006 Developer Edition

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SYMPTOMS
In the Microsoft BizTalk Server 2006 Configuration Wizard, you may receive an error message that resembles the following when you try to configure the database and service credential information:

The database server you specified cannot be reached. Make sure you have specified the correct server name and that the server is currently running.



CAUSE
This issue can occur if one or more of the following conditions are true:
 * The computer that is running Microsoft SQL Server that you specify in the BizTalk Server 2006 Configuration Wizard does not exist.
 * The computer that is running SQL Server that you specify in the BizTalk Server 2006 Configuration Wizard is not currently running.
 * The user who you specify does not have permission to access the computer that is running SQL Server.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Verify that the name of the computer that is running SQL Server that is specified in the Database server name box exists.
 * 2) Verify that the name of the computer that is running SQL Server that is specified in the Database server name box is currently running.
 * 3) Verify that the user who is specified under Service credentials has permission to access the computer that is running SQL Server.

Keywords: kbbtssetup kbbts kbtshoot kbprb KB922610

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