Microsoft KB Archive/84525

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Err Msg: &quot;There is a Multiple Entry...&quot; w/ TI Travelmate 3000

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Q84525

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
When you upgrade a Texas Instruments (TI) Travelmate 3000 computer from Microsoft Windows version 3.0 to Windows version 3.1, the following error message may occur when you start Windows 3.1:

There is a multiple entry in system.ini. Please remove this multiple entry in system.ini: device=vkd.386

WORKAROUND
The following is a temporary workaround for the problem:

 Using a text editor, edit the SYSTEM.INI file.  Use a semicolon to remark out the following line from the [386Enh] section of the SYSTEM.INI file.      device=vkd.386 The line should now appear as follows:      ;device=vkd.386 

This causes Windows to ignore the PS/2 mouse port.

To solve the problem permanently, do the following:

 Obtain an updated Windows 3.1 compatible version of VKD.386 from Texas Instruments and install it following the instructions provided by Texas Instruments.  Remove the following line from the [386Enh] section of the SYSTEM.INI file:      keyboard=*vkd  If you remarked out the DEVICE=VKD.386 line in step 2 of the temporary workaround above, edit the SYSTEM.INI file and remove the semicolon.</ol>

Additional query words: 3.10 Travel mate 3000

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311