Microsoft KB Archive/281284

= OL2000: Error Message: The Name or Distribution List Has Been Deleted and Is No Longer Valid =

Article ID: 281284

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q281284



SYMPTOMS
If you try to view the e-mail properties of the E-mail field in a contact, you may receive the following error message:

The name or distribution list has been deleted and is no longer valid



CAUSE
This problem can occur because there is an incorrect Entry ID for the e-mail address.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English-language version of this fix should have the following file attributes or later:

  Date      Time      Version    Size      File name    Platform --  2/16/2001 3:45:31PM 9.0.0.5014 5,328,946 Outllib.dll  x86 2/16/2001 3:46:13PM 9.0.0.5014 1,675,315 Outllibr.dll x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).



MORE INFORMATION
The problem is with the Entry ID for the e-mail address. When the e-mail address is ambiguous and then resolved, it returns a short term Entry ID only known to the users of that server. When there are multiple servers in the site and users from a different server (not the server where the contact was created) try to view the properties of the e-mail address, they receive the error message that is described in the &quot;Symptoms&quot; section of this article.

Additional query words: OL2K contacts name resolution

Keywords: kberrmsg kbbug kbfix kbqfe kbhotfixserver KB281284

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