Microsoft KB Archive/188419

= GW: Project Not Printed in Color Only from Greetings Workshop =

Article ID: 188419

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Greetings Workshop 2.0 Standard Edition
 * Microsoft Greetings Workshop 97 Standard Edition

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This article was previously published under Q188419



SYMPTOMS
When you print a page from Greetings Workshop, the page comes out in black and white (no color). Other applications may continue to print in color.



CAUSE
This is usually caused by the printer driver being set to print in grayscale.



RESOLUTION
To resolve this issue disable grayscale printing. To do this, follow these steps:


 * 1) Quit Greetings Workshop.
 * 2) Click Start, point to Settings, and then click Printers.
 * 3) Click once on the icon for your printer to select it.
 * 4) On the File menu, click Properties.
 * 5) Look for an option similar to "Print in Grayscale." The location of this setting will vary from driver to driver.
 * 6) Clear this option.
 * 7) Click OK.
 * 8) Open your project and print.

If you still cannot print your project in color, follow these steps:


 * 1) Open a printable project in Greetings Workshop.
 * 2) Click "Print my project."
 * 3) From the "Let's print your project" screen, choose "Click here to change printer setup."
 * 4) On the Print Setup screen, click Properties.
 * 5) Look for an option similar to "Print in Grayscale." The location of this setting will vary from driver to driver.
 * 6) Clear this option.
 * 7) Click OK to the Properties and the Print Setup dialog boxes.
 * 8) Continue to print the project.



MORE INFORMATION
This is the correct behavior for a printer set to print grayscale. Some applications do not check this setting and force color printing. This results in color output from these applications.

Additional query words: wrong error lack greyscale grey gray scale greetingsw

Keywords: kbprb kbprint KB188419

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