Microsoft KB Archive/187579

= Mouse Pointer Stays on Primary Monitor After Moving to Secondary =

Article ID: 187579

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q187579



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
If you have multiple monitors connected to your computer and you move the mouse pointer from the primary to the secondary monitor, a copy of the mouse pointer may remain on the primary monitor.



CAUSE
This behavior can occur if either or both of the following conditions exist:


 * You are using an unsupported video adapter as the primary video adapter.
 * You are using an unsupported vendor-provided video adapter driver for the primary video adapter.



RESOLUTION
To resolve this behavior, use only a supported PCI video adapter and driver as the primary video adapter. To determine if your primary video adapter and driver are supported for use with a multiple-monitor configuration, view the Display.txt file located in the Windows folder.



MORE INFORMATION
To use multiple monitors in Windows 98, you need a supported Peripheral Component Interconnect (PCI) or Accelerated Graphic Port (AGP) video adapter for each monitor that is connected to your computer. Using an unsupported PCI video adapter as the primary video adapter may work, but you may experience video problems.

For additional information about using multiple monitors in Windows 98, click Start, click Help, click the Index tab, type multiple, and then double-click the "Multiple Display Support" topic.

Keywords: kbdisplay kbhardware kbprb KB187579

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