Microsoft KB Archive/149361

= OL98: Cannot Dismiss Reminders =

Article ID: 149361

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q149361



SYMPTOMS
When you try to dismiss recurring reminders in Microsoft Outlook, you may continue getting reminder messages about the same appointment and cannot dismiss the reminders.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next release of Microsoft Outlook.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

  Date       Version     File name ---  12/18/98   8.5.6017   Outllib.dll



WORKAROUND
Close Outlook, view and delete the calendar entries using the Microsoft Exchange client, close the Exchange client, and then restart Outlook.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
This condition may exist after moving user mailboxes from one server in the site to another, using Move Mailbox. The above problem can also be seen without using Move User. In order to apply this fix, each client machine experiencing the above problem needs the updated Outllib.dll file.

Additional query words: Ol98 calendar snooze reminder recursive

Keywords: kbbug kbfix kbqfe kbhotfixserver KB149361

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