Microsoft KB Archive/228807

= Dr Watson Error After Installing Application on Windows NT Terminal Server =

Article ID: 228807

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition Service Pack 4

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This article was previously published under Q228807



SYMPTOMS
Following the installation of a program, your computer running Windows NT 4.0 Terminal Server encounters an access violation in Termsrv.exe. After this access violation, users are unable to connect to the Terminal Server computer.

This behavior occurs only when your computer running Windows NT Terminal Server has more than 100 installed applications which have each registered uninstall information in subkeys of the following registry location:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0, Terminal Server Edition, Service Pack 5.

Additional query words: 4.00 tse wts uninstall watcher av

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB228807

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