Microsoft KB Archive/131032

Road Atlas: Unable to Print Map Highway Markers to HP 1200c

PSS ID Number: Q131032 Article last modified on 10-02-1995

4.00

WINDOWS

= SYMPTOMS =

When you try to print a map to a Hewlett-Packard (HP) DeskJet 1200C color printer, the State and Secondary Highway markers do not print.

= WORKAROUND =

Install the HP DeskJet 500 printer driver that is included on the Microsoft Windows product diskettes.

NOTE: Color functionality will be lost with the HP Deskjet 500 printer driver. The resolution is a workaround to the problem until an appropriate driver can be obtained.

To install the DeskJet 500 printer driver, use the following steps:


 * 1) From Control Panel, usually located in the Main program group, double-click the Printers icon.
 * 2) Choose the Add button. Select the HP DeskJet 500 printer.
 * 3) Choose install. Follow the screen directions to load the driver.
 * 4) Select the DeskJet 500 printer. Choose Close.

= MORE INFORMATION =

Microsoft has confirmed this to be a problem with the Hewlett-Packard Deskjet 1200C. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

The Hewlett-Packard products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbprint kbgraphic kb3rdparty kbprb KBSubcategory:

Additional reference words: 4.00 auto auto-map automap reference missing deskjet desk jet ============================================================================= Copyright Microsoft Corporation 1995.