Microsoft KB Archive/286388

= Business Desk Fails to Load with Unspecified Error (0x80004005) =

Article ID: 286388

Article Last Modified on 10/18/2002

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q286388



SYMPTOMS
When you start Business Desk, the following error message occurs:

Error Type: (0x80004005) Unspecified error /BizDesk/navtree.asp, line 59



CAUSE
This error occurs when Access Control Lists (ACLs) in the Business Desk files contain a domain global group.

Business Desk uses the Win32 API GetEffectiveRightsFromAcl to determine if a user has access to Business Desk. GetEffectiveRightsFromAcl returns an error when you use global domain groups.



RESOLUTION
To resolve this problem, apply the fix that is described in the following Knowledge Base article:

286360 GetEffectiveRightsFromAcl Function Causes 'ERROR_NO_SUCH_DOMAIN' Error Message



WORKAROUND
Do not use global groups to assign permissions to the Business Desk module files.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Commerce Server 2000.

Additional query words: plutonium

Keywords: kbbug kbpending KB286388

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