Microsoft KB Archive/86949

= 3COM: Information Needed to Troubleshoot the Gateway =

Article ID: 86949

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to 3Com 3+Mail 3.0

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This article was previously published under Q86949



SUMMARY
To trace problems with the Microsoft Mail Gateway to 3Com 3+Mail, you need this information:
 * The version of the gateway (should be 3.0, build #10)
 * The version of 3+Share or 3+Open
 * What network drivers are being loaded
 * Any error messages encountered

In most cases, to get the gateway working again, you can simply delete all the temporary files in the MFFPUT, MFFGET, and 3C-OUT directories. Once this is done, you can restart the gateway.

Additional query words: 3.00 pcmail

Keywords: KB86949

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