Microsoft KB Archive/224199

= Stop 0x58 Error Message Booting to a Shadow Drive from a Broken Basic Mirror =

PSS ID Number: 224199

Article Last Modified on 9/11/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q224199



SUMMARY
Unlike previous versions of Microsoft Windows NT, Windows 2000 provides the ability to upgrade a Windows NT server that has the operating system disk software mirrored without first breaking the mirror.

Windows 2000 has certain restrictions associated with basic disks and legacy fault tolerant sets such as mirrors.

One restriction is the inability to boot from a "stale" or out-of-sync primary drive to the shadow drive.

If for any reason your primary operating system drive does not work or goes offline while it is in a software-mirrored configuration, Windows 2000 continues to run from the shadow drive. If you perform a normal shutdown at this point and revive the primary operating system drive, you cannot use the primary drive to boot back into the good shadow drive.

This is evident only if you already have an entry in the Boot.ini file pointing to the shadow drive operating system, and then try to use that entry after the primary drive does not pass redundancy.

Under this circumstance, you receive a "Stop 0x00000058 FTDISK_INTERNAL_ERROR" error message when you try to boot to either the primary or shadow operating system disk.

If you remove or power off the shadow drive and then try to boot into the stale primary drive, you receive a "Stop 0x0000007B inaccessible_boot_device" error message. This is also a protection mechanism since the most current data is on the shadow drive.

NOTE: This article only applies to Basic disks.



MORE INFORMATION
To guard against data loss and fully recover from the "Stop 0x00000058 FTDISK_INTERNAL_ERROR" error message, use the following recovery procedure:

 Using a Windows NT Fault Tolerance boot floppy disk, boot your computer into the shadow (secondary) system drive. For additional information about creating a boot disk, please see the following article in the Microsoft Knowledge Base:

119467 Creating a Boot Disk for an NTFS or FAT Partition

 Follow these steps in Windows 2000:

 Click Start, point to Settings, and then click Control Panel. Double-click Administrative Tools, and then double-click Computer Management. Double-click Storage, and then click Disk Management. Right-click the mirror partition, and then click Resynchronize Mirror.</ol> </li> Once the mirror is healthy, shutdown and restart your computer.</li> Boot your computer into the now healthy primary operating system drive.</li></ol>

NOTE: Mirrored dynamic disk operating system drives do not have this restriction, and you should be able to boot to the shadow drive under similar circumstances without receiving the "Stop 0x00000058 FTDISK_INTERNAL_ERROR" error message. This is another advantage dynamic disks have over basic disks.

Additional query words: 0x58 0x7B

Keywords: kberrmsg kbinfo KB224199

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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