Microsoft KB Archive/936541

= Exchange services do not start after you install Windows Server 2003 Service Pack 2 =

Article ID: 936541

Article Last Modified on 11/29/2007

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APPLIES TO


 * Microsoft Exchange Server 2007 Enterprise Edition
 * Microsoft Exchange Server 2007 Standard Edition
 * Microsoft Forefront Security for Exchange Server
 * Microsoft Windows SharePoint Services 3.0, when used with:
 * Microsoft Windows Server 2003 Service Pack 2

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SYMPTOMS
After you install Microsoft Windows Server 2003 Service Pack 2 (SP2) on a server, the following services do not start:
 * Microsoft Exchange Information Store service
 * Microsoft Exchange Transport service

Additionally, you may receive the following error message when you start the server:

Error 1068: The dependency service or group failed to start



CAUSE
This problem occurs after you install Windows Server 2003 SP2 on a server that is running the following products:
 * Microsoft Exchange Server 2007
 * Microsoft Forefront Security for Exchange Server
 * Microsoft Windows SharePoint Services 3.0



RESOLUTION
To resolve this problem, download and install Update Rollup 1 for Microsoft Forefront Security for Exchange Server. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

936831 Description of Hotfix Rollup 1 for Microsoft Forefront Security for Exchange Server



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The following error message is logged in the Antigen Program Log.txt file: ERROR: DsBind failed 1355

Description of fix: Antigen will now pass the domain controller name to DsBind instead of to a NULL value. This will enable Microsoft Antigen and Exchange 2007 to start correctly.

Keywords: kbtshoot kbfix kbprb kbexpertiseadvanced KB936541

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