Microsoft KB Archive/891719

= FIX: You receive a 17803 error message when you run a SORT or CREATE INDEX operation on a computer that has several GB of physical RAM from SQL Server 2000 =

Article ID: 891719

Article Last Modified on 6/1/2006

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APPLIES TO


 * Microsoft SQL Server 2000 64-bit Edition
 * Microsoft SQL Server 2000 Standard Edition

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Bug #: 473522 (SQL Server 8.0)



Article contents
 Summary Symptoms Cause Resolution 

Hotfix information

 

Prerequisites

 

Restart information

</li> 

Hotfix file information

</li> Status</li> More Information</li></ul>

<div class="summary_section">

SUMMARY
This article describes the following about this hotfix release:
 * The issues that are fixed by this hotfix package
 * The prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes
 * The files that are contained in the hotfix package

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<div class="symptoms_section">

SYMPTOMS
In Microsoft SQL Server 2000, when you perform a SORT operation or a CREATE INDEX operation on a computer that has several GB of physical RAM, you receive the following error message:

Error: 17803, Severity: 20, State: 14 Insufficient memory available..

When this problem occurs, the performance counter Free pages for the SQLServer:Buffer Manager object will approach 0. Additionally, you may receive the following error message in the SQL Server error log:

LazyWriter: warning, no free buffers found. Buffer Distribution: Stolen=2070184 Free=0 Procedures=600 Inram=0 Dirty=9850 Kept=0 I/O=0, Latched=140, Other=5599226 Buffer Counts: Commited=7680000 Target=7680000 Hashed=5609216 InternalReservation=218 ExternalReservation=466065 Min Free=1536

Note In this error message the most significant information is that the Free value is 0 and the Committed value is typically more than 10 GB.

For a list of previous hotfixes, see the &quot;Microsoft SQL Server 2000 post-Service Pack 3 or Microsoft SQL Server 2000 post-Service Pack 3a hotfixes&quot; section in the following Microsoft Knowledge Base article:

810185 SQL Server 2000 hotfix update for SQL Server 2000 Service Pack 3 and 3a

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<div class="cause_section">

CAUSE
This problem occurs when SQL Server allocates lots of buffers from the SQL Server buffer pool. On a computer that has more than 10 GB of physical RAM, SQL Server may be able to allocate memory from the buffer pool faster than the LazyWriter process can remove aged buffers to free memory for new allocations.

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<div class="resolution_section">

Service pack information
To resolve this problem, obtain the latest service pack for SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Prerequisites
You must install SQL Server 2000 Service Pack 3 (SP3). For more information about how to obtain SQL Server 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Additionally, this hotfix requires that you also have SQL Server 2000 hotfix build 2000.80.977 installed. For more information about SQL Server 2000 Post SP3a hotfix build 2000.80.977, click the following article number to view the article in the Microsoft Knowledge Base:

888007 You receive a &quot;The product does not have a prerequisite update installed&quot; error message when you try to install a SQL Server 2000 post-Service Pack 3 hotfix

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000, 32-bit versions
<pre class="fixed_text">  Date         Time   Version            Size    File name ---  14-Jan-2005  02:13  2000.80.1001.0    664,128  Autoplt.dll 14-Jan-2005 02:09  2000.80.1001.0     78,400  Console.exe 14-Jan-2005 02:39  2000.80.1001.0    332,352  Ctasksui.dll 14-Jan-2005 02:38  2000.80.1001.0    315,968  Custtask.dll 14-Jan-2005 02:02  2000.80.1001.0     33,340  Dbmslpcn.dll 14-Jan-2005 02:28  2000.80.1001.0  1,905,216  Dtspkg.dll 14-Jan-2005 02:29  2000.80.1001.0    528,960  Dtspump.dll 14-Jan-2005 02:27  2000.80.1001.0     41,536  Dtsrun.exe 14-Jan-2005 02:43  2000.80.1001.0  1,557,052  Dtsui.dll 14-Jan-2005 02:42  2000.80.1001.0    639,552  Dtswiz.dll 14-Jan-2005 02:45  2000.80.1001.0    352,828  Isqlw.exe 14-Jan-2005 02:36  2000.80.1001.0     82,492  Itwiz.exe 14-Jan-2005 02:06  2000.80.1001.0     90,692  Msgprox.dll 14-Jan-2005 02:03  2000.80.1001.0     62,024  Odsole70.dll 14-Jan-2005 02:12  2000.80.1001.0     25,144  Opends60.dll 14-Jan-2005 02:13                     17,576  Opends60.lib 14-Jan-2005 02:03  2000.80.1001.0     57,904  Osql.exe 14-Jan-2005 02:35  2000.80.1001.0    279,104  Pfutil80.dll 14-Jan-2005 02:07  2000.80.1001.0    143,940  Qrdrsvc.exe 14-Jan-2005 02:11  2000.80.1001.0    221,768  Replprov.dll 14-Jan-2005 02:07  2000.80.1001.0    307,784  Replrec.dll 14-Jan-2005 02:24  2000.80.1001.0    287,304  Rinitcom.dll 14-Jan-2005 02:03  2000.80.1001.0     78,416  Sdiclnt.dll 14-Jan-2005 02:01  2000.80.1001.0     66,112  Semmap.dll 14-Jan-2005 02:04  2000.80.1001.0     57,916  Semnt.dll 14-Jan-2005 02:46  2000.80.1001.0    492,096  Semobj.dll 14-Jan-2005 02:22  2000.80.1001.0     53,832  Snapshot.exe 14-Jan-2005 02:06  2000.80.1001.0     28,672  Sqlagent.dll 14-Jan-2005 02:08  2000.80.1001.0    311,872  Sqlagent.exe 14-Jan-2005 02:23  2000.80.1001.0    168,001  Sqlakw32.dll 14-Jan-2005 02:23                      4,352  Sqlakw32.lib 14-Jan-2005 02:09  2000.80.1001.0     33,344  Sqlctr80.dll 14-Jan-2005 02:00  2000.80.1001.0    815,676  Sqldata.dll 14-Jan-2005 02:30  2000.80.1001.0  4,215,360  Sqldmo.dll 14-Jan-2005 02:07                     25,172  Sqldumper.exe 14-Jan-2005 02:21  2000.80.1001.0    156,224  Sqlmaint.exe 14-Jan-2005 02:23  2000.80.1001.0    180,792  Sqlmap70.dll 14-Jan-2005 02:28  2000.80.1001.0    188,992  Sqlmmc.dll 14-Jan-2005 02:38  2000.80.1001.0    401,984  Sqlqry.dll 14-Jan-2005 02:21  2000.80.1001.0     57,920  Sqlrepss.dll 14-Jan-2005 02:09  2000.80.1001.0  7,643,712  Sqlservr.exe 14-Jan-2005 02:00  2000.80.1001.0    590,396  Sqlsort.dll 14-Jan-2005 02:23  2000.80.1001.0     45,644  Sqlvdi.dll 14-Jan-2005 02:22  2000.80.1001.0    106,588  Sqsrvres.dll 14-Jan-2005 02:31  2000.80.1001.0     33,340  Ssmsgnet.dll 14-Jan-2005 02:02  2000.80.1001.0     33,340  Ssmslpcn.dll 14-Jan-2005 02:02  2000.80.1001.0     33,340  Ssmsqlgc.dll 14-Jan-2005 02:31  2000.80.1001.0     33,340  Ssmssnet.dll 14-Jan-2005 02:02  2000.80.1001.0     82,492  Ssnetlib.dll 14-Jan-2005 02:10  2000.80.1001.0     25,148  Ssnmpn70.dll 14-Jan-2005 02:08  2000.80.1001.0    123,456  Stardds.dll 14-Jan-2005 02:23  2000.80.1001.0    158,240  Svrnetcn.dll 14-Jan-2005 02:23  2000.80.1001.0     76,416  Svrnetcn.exe 14-Jan-2005 02:10  2000.80.1001.0     53,808  Ums.dll 14-Jan-2005 02:23  2000.80.1001.0     74,304  Xplog70.dll 14-Jan-2005 02:09  2000.80.1001.0     98,872  Xpweb70.dll 14-Jan-2005 02:28  2000.80.1001.0    208,896  Dtspkg.rll 14-Jan-2005 02:42  2000.80.1001.0    331,776  Dtswiz.rll 14-Jan-2005 02:22  2000.80.1001.0    159,813  Replres.rll 14-Jan-2005 02:42  2000.80.1001.0    172,032  Semobj.rll 14-Jan-2005 02:06  2000.80.1001.0     53,248  Sqlagent.rll 14-Jan-2005 02:28  2000.80.1001.0    585,728  Sqldmo.rll 14-Jan-2005 02:02  2000.80.1001.0     28,672  Sqlevn70.rll 14-Jan-2005 02:28  2000.80.1001.0    479,232  Sqlmmc.rll 14-Jan-2005 02:22  2000.80.1001.0     12,288  Sqlrepss.rll 14-Jan-2005 02:24  2000.80.1001.0     24,576  Svrnetcn.rll

SQL Server 2000, 64-bit version
<pre class="fixed_text">  Date         Time   Version         Size        File name      Platform ---  14-Jan-2005  19:55  2000.80.1001.0      56,832  Dbmslpcn.dll   IA-64 14-Jan-2005 02:29  2000.80.1001.0     528,960  Dtspump.dll    x86 14-Jan-2005 20:10  2000.80.1001.0     185,856  Msgprox.dll    IA-64 14-Jan-2005 20:06  2000.80.1001.0     151,040  Odsole70.dll   IA-64 14-Jan-2005 19:57  2000.80.1001.0      27,136  Opends60.dll   IA-64 14-Jan-2005 19:58                      19,880  Opends60.lib 14-Jan-2005 20:07  2000.80.1001.0     148,992  Osql.exe       IA-64 14-Jan-2005 02:34  2000.80.1001.0     353,280  Qrdrsvc.exe    IA-64 14-Jan-2005 20:14  2000.80.1001.0     534,528  Replprov.dll   IA-64 14-Jan-2005 20:27  2000.80.1001.0     769,024  Replrec.dll    IA-64 14-Jan-2005 20:35  2000.80.1001.0     650,240  Rinitcom.dll   IA-64 14-Jan-2005 20:34  2000.80.1001.0     160,768  Semmap.dll     IA-64 14-Jan-2005 20:31  2000.80.1001.0     132,608  Semnt.dll      IA-64 14-Jan-2005 20:27  2000.80.1001.0      88,576  Snapshot.exe   IA-64 14-Jan-2005 20:37  2000.80.1001.0      10,240  Sqlagent.dll   IA-64 14-Jan-2005 20:40  2000.80.1001.0   1,055,232  Sqlagent.exe   IA-64 14-Jan-2005 20:24  2000.80.1001.0      90,112  Sqlboot.dll    IA-64 14-Jan-2005 23:08  2000.80.1001.0      32,256  Sqlctr80.dll   IA-64 14-Jan-2005 20:01  2000.80.1001.0     812,032  Sqldata.dll    IA-64 14-Jan-2005 20:43  2000.80.1001.0  13,845,504  Sqldmo.dll     IA-64 14-Jan-2005 20:25                      39,936  Sqldumper.exe  IA-64 14-Jan-2005 20:45  2000.80.1001.0     493,568  Sqlmaint.exe   IA-64 14-Jan-2005 19:52  2000.80.1001.0      23,040  Sqlmap70.dll   IA-64 14-Jan-2005 20:33  2000.80.1001.0     152,064  Sqlrepss.dll   IA-64 14-Jan-2005 23:08  2000.80.1001.0  30,427,136  Sqlservr.exe   IA-64 14-Jan-2005 20:01  2000.80.1001.0     616,960  Sqlsort.dll    IA-64 14-Jan-2005 20:27  2000.80.1001.0     120,320  Sqlvdi.dll     IA-64 14-Jan-2005 20:27  2000.80.1001.0     227,328  Sqsrvres.dll   IA-64 14-Jan-2005 19:55  2000.80.1001.0      53,760  Ssmslpcn.dll   IA-64 14-Jan-2005 20:34  2000.80.1001.0      59,904  Ssmsqlgc.dll   IA-64 14-Jan-2005 19:59  2000.80.1001.0     256,000  Ssnetlib.dll   IA-64 14-Jan-2005 20:03  2000.80.1001.0      20,992  Ssnmpn70.dll   IA-64 14-Jan-2005 20:31  2000.80.1001.0     430,080  Svrnetcn.dll   IA-64 14-Jan-2005 20:31  2000.80.1001.0     185,856  Svrnetcn.exe   IA-64 14-Jan-2005 20:00  2000.80.1001.0     183,296  Xplog70.dll    IA-64 14-Jan-2005 20:31  2000.80.1001.0     187,392  Xpweb70.dll    IA-64 14-Jan-2005 20:13  2000.80.1001.0     146,432  Replres.rll 14-Jan-2005 20:37  2000.80.1001.0      41,984  Sqlagent.rll 14-Jan-2005 20:34  2000.80.1001.0     574,976  Sqldmo.rll 14-Jan-2005 19:58  2000.80.1001.0      19,968  Sqlevn70.rll 14-Jan-2005 20:33  2000.80.1001.0       4,096  Sqlrepss.rll 14-Jan-2005 20:30  2000.80.1001.0      15,872  Svrnetcn.rll Note Because of file dependencies, the most recent hotfix that contains these files may also contain additional files. back to the top

<div class="status_section">

STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in SQL Server 2000 Service Pack 4.

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<div class="moreinformation_section">

MORE INFORMATION
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about the terminology that Microsoft uses when correcting software after it is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Additional query words: SQL2000 64bit

Keywords: kbbug kbfix kbqfe kbhotfixserver KB891719

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