Microsoft KB Archive/193049

= XCON: MTA Stops; Events 2110, 2171, & 9299 Appear in Event Log =

Article ID: 193049

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q193049





SYMPTOMS
When the message transfer agent (MTA) attempts to send a message to multiple recipients at the same time, the MTA may stop unexpectedly and the following events may appear in the event log:   Event: 2110 Source: MSExchangeMTA Type: Error Category: Internal Processing Description: A fatal MTA database server error was encountered. A bad list member length is on object 06000454. File offset: 1442. Attribute ID: 11. Referenced object 00000000 (0 => N/A). Referenced object error: 0. [DB Server RTSE 31 42] (16)

Event: 2171 Source: MSExchangeMTA Type: Warning Category: Internal Processing Description: An MTA database server error was encountered while reading an attribute. Called from PLATFORM. Procedure: 142. Database error code: 2110. Object at fault: 0600045A. Attribute identifier: 2. Value number: 1. Referenced object: 06000454 (00000000 => N/A). Referenced object error 2110. [DB Server RTSE 31 26] (14)

Event: 9299 Source: MSExchangeMTA Type: Information Category: X.400 Service Description: Service closedown complete, version 5.5 (build 2232.4). [BASE IL MAIN BASE 33 490] (16)



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Message Transfer Agent (MTA)

  File Name      Version -  Dbserver.sch   5.5.2363.0 Dcprods.cat   5.5.2363.0 Ems_rid.dll   5.5.2363.0 Emsmta.exe    5.5.2363.0 Info4log.cfg  5.5.2363.0 Infodlog.cfg  5.5.2363.0 Infollog.cfg  5.5.2363.0 Infotlog.cfg  5.5.2363.0 Mtacheck.exe  5.5.2363.0 Mtamsg.dll    5.5.2363.0 P2.xv2        5.5.2363.0 X400om.dll    5.5.2363.0 X400omv1.dll  5.5.2363.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords: kbbug kbfix kbqfe KB193049

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