Microsoft KB Archive/98811

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ATT: Err=-101 Function=FFAPI_RunGet / Error=20

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Q98811

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The information in this article applies to:


 * Microsoft Mail Gateway to AT T, version 1.0

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SUMMARY
Microsoft Mail Gateway to AT&T EasyLink may display the following error message on the screen or in the ATTGATE.LOG file once the SMTPGATE.EXE is executed:

Err=-101 Function=FFAPI_RunGet FFAPI Run-Time Error. Error=20

Process=C:\ATTGATE\SMTPGET.EXE

This error message indicates there was a problem trying to spawn SMTPGET.EXE--the File Format API (FFAPI)-based executable that pulls mail queued up for EasyLink, from the MS Mail postoffice. The Error=20 is a FFAPI error, meaning there is insufficient memory for it to run.

The AT&T Gateway requires at least 470K of free conventional memory. The amount of conventional memory determines the number of recipients supported in a single message, and it can be determined by using the MS-DOS MEM command:

"c:>mem" For example, after all the required network drivers are loaded and there is 515K free conventional memory, the gateway supports approximately 350 recipients in a message passing through the gateway.

NOTE: Each additional kilobyte supports approximately 15 more recipients. The size of the message body or attachment(s) is not limited by the amount of conventional memory.