Microsoft KB Archive/820943

= OFF2000: You Cannot Print EPS Picture in Office 2000 Programs =

Article ID: 820943

Article Last Modified on 9/19/2003

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APPLIES TO

 Microsoft Office 2000 Standard Edition Microsoft Excel 2000 Standard Edition Microsoft PowerPoint 2000 Standard Edition Microsoft Word 2000 Standard Edition, when used with:  Microsoft Windows XP Professional

 Microsoft Windows 2000 Standard Edition

 Microsoft Windows NT 4.0</li></ul> </li></ul>

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<div class="symptoms_section">

SYMPTOMS
When you print your Microsoft Office 2000 document that contains an Encapsulated PostScript (EPS) picture, the picture does not print.

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CAUSE
This problem may occur when the following conditions occur:
 * You print to a PostScript printer.

-and-
 * You print your Office 2000 document on a computer that has Microsoft Windows NT 4.0, Microsoft Windows 2000, or Microsoft Windows XP installed.

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WORKAROUND
Use one of the following methods to work around this problem:
 * Print your Office document that contains the EPS graphic to a non-PostScript printer. For example, print the Office document to a Printer Control Language (PCL) printer.

-or-
 * Print your Office 2000 document to a PostScript printer on a computer that has Microsoft Windows 95, Windows 98, or Windows Millennium Edition (ME) installed.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was corrected in Microsoft Office XP.

Keywords: kbfix kbbug KB820943

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