Microsoft KB Archive/284174

= Business Desk Error in Reference Tables When You Save Changes After Entries Are Removed =

Article ID: 284174

Article Last Modified on 10/18/2002

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q284174



SYMPTOMS
If you attempt to save Reference Tables before you return to the Business Desk main menu, the following error may occur after you remove any newly saved entries:

Problems with this page might have prevented it from functioning properly. Please contact your system administrator.

If you click the More Details button, the following information is displayed:

For Content Sizes:

Error Type : Microsoft VBScript Runtime Error (0x800A000D)Type Mismatch : 'CLng' /retailbizdesk/marketing/response_reftable.asp, line 186

For Industry Codes:

Error Type : Microsoft VBScript Runtime Error (0x800A000D)Type Mismatch : 'CLng' /retailbizdesk/marketing/response_reftable.asp, line 197

For Groups:

Error Type : Microsoft VBScript Runtime Error (0x800A000D)Type Mismatch : 'CLng' /retailbizdesk/marketing/response_reftable.asp, line 208



CAUSE
The XML record for the new item does not include an i_creative_size_id value. The DeleteContentSize procedure relies on the i_creative_size_id value to delete the item.



WORKAROUND
To work around this problem, open the Business Desk main menu, reopen the Reference Tables, and then delete either the Content Sizes, Industry Codes, or Groups. The changes can then be saved without any error messages.



STATUS
Microsoft has confirmed that this is a problem in Commerce Server 2000.

Additional query words: BizDesk

Keywords: kbbug kbpending KB284174

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