Microsoft KB Archive/944847

= Error message when you try to install Forefront Server Security Management Console: &quot;The installation has failed and the rollback has been performed.&quot; =

Article ID: 944847

Article Last Modified on 12/20/2007

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APPLIES TO


 * Microsoft Forefront Server Security Management Console

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SYMPTOMS
When you try to install the Microsoft Forefront Server Security Management Console, you receive the following error message:

The installation has failed and the rollback has been performed. Unable to Store MANAGER credentials in the registry. Please ensure that you can connect to the Domain controller and that you are not trying to install to a Domain Controller.



CAUSE
This problem occurs if the user name of the database user contains a period followed by a space. For example, this problem may occur when the user name of the database user is &quot;A. B.&quot;

Note There is a blank space between the period and the letter B.



RESOLUTION
To resolve this problem, do not use a user name for the database user that contains a period that is followed by a blank space.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbexpertiseadvanced kbprb KB944847

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