Microsoft KB Archive/162462

= ACC97: Office Assistant Next Button Dimmed When Displaying Tips =

Article ID: 162462

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Access 97 Standard Edition

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This article was previously published under Q162462



Novice: Requires knowledge of the user interface on single-user computers.



SYMPTOMS
When you click the Office Assistant, and then click Tips on the Office Assistant menu, or you click the See Tips option on the Office Assistant shortcut menu, the Next button is unavailable and the Back button is available.



CAUSE
Upon loading a Microsoft Office application, Microsoft Office 97 puts the tips in a queue and sets the focus to the last tip in that queue. To see the available tips for your application, you must click the Back button instead of the Next button.



RESOLUTION
When you use the Office Assistant to view Tips, click the Back button to scroll through the available tips.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Access 97.



MORE INFORMATION
The Tips option of the Office Assistant shows you how you can use features or keyboard shortcuts in the program more effectively. To display program tips in the Office Assistant, click the Office Assistant, and then click Tips. You can also display Tips by using the right mouse button to click the Office Assistant, and then clicking See Tips on the shortcut menu.

Steps to Reproduce Problem

 * 1) Click the Office Assistant to bring up the Office Assistant menu. If the Office Assistant is not available, press F1.
 * 2) Click Tips. Note that the Next button is unavailable, yet the Back button is available.

