Microsoft KB Archive/198343

WINUP-Download Button Does Not Appear on Product Updates Page

PSS ID Number: Q198343 Article last modified on 06-23-1999

WINDOWS:4.0,5

WINDOWS

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= SYMPTOMS =

The Download button may not appear on the Product Updates Page, even when components are selected for download.

= RESOLUTION =

  Click Refresh in Internet Explorer or press F5.   If you are still unable to see the Download button:   In Internet Explorer, click Edit.   Click “Find (on this page)”.   Type “Download” (without the quotation marks).   Click Find Next.    The download button should appear on the upper right hand side of the page. </li></ol>

= MORE INFORMATION =

If you have tried all of the above steps, and are still unable to view or download components, you may submit a question through Web Response by following the steps below:


 * 1) Connect to the Windows Update site at: http://windowsupdate.microsoft.com/
 * 2) Click Support Information
 * 3) Click Submit Windows Update Support Request
 * 4) Follow the instructions provided to submit your question.

= REFERENCES =

For additional information about viewing or downloading from Windows Update, please see the following article(s) in the Microsoft Knowledge Base:

Q193385 WINUP-Problems When Viewing or Downloading From Windows Update

Q183717 Unable to Enable or Disable Style Sheets in Internet Explorer

Additional query words: winup

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========================================================= Keywords : kbwindowsupdate Version : WINDOWS:4.0,5 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.