Microsoft KB Archive/316676

= &quot;STOP 0x0000000A&quot; Error Message When You Change from AC Power to DC Power =

Article ID: 316676

Article Last Modified on 5/17/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q316676



SYMPTOMS
When you change between AC power and DC power on your laptop computer, you may receive a &quot;STOP 0x0000000A&quot; error message on a blue screen. This is more likely to occur when you unplug or replug the power supply into the computer while it is in Standby mode, and then resuming.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time   Version      Size       File name     Platform --  12-Feb-2002  16:42  5.1.2600.28     32,384  Amdk6.sys     i386 12-Feb-2002 16:42  5.1.2600.28     32,896  Amdk7.sys     i386 12-Feb-2002 16:42  5.1.2600.28     31,744  Crusoe.sys    i386 24-Jan-2002 14:23  5.1.2600.28  1,842,176  Ntkrnlmp.exe  i386 24-Jan-2002 14:23  5.1.2600.28  1,896,960  Ntkrnlpa.exe  i386 24-Jan-2002 14:23  5.1.2600.28  1,870,336  Ntkrpamp.exe  i386 24-Jan-2002 14:23  5.1.2600.28  1,874,688  Ntoskrnl.exe  i386 12-Feb-2002 16:42  5.1.2600.28     37,248  P3.sys        i386 12-Feb-2002 16:43  5.1.2600.28     30,976  Processr.sys  i386

08-Jan-2002 16:12  5.1.2600.27  5,724,160  Ntkrnlmp.exe  Itanium 64-bit 08-Jan-2002 16:12  5.1.2600.27  5,667,328  Ntoskrnl.exe  Itanium 64-bit 08-Jan-2002 16:14  5.1.2600.27     60,544  Processr.sys  Itanium 64-bit



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kbhotfixserver kbqfe kbbug kbenv kberrmsg kbfix kboswin2000fix kbwinxpsp1fix KB316676

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