Microsoft KB Archive/893239

= You may receive a Stop error message on a blue screen when you start a Microsoft Windows Server 2003-based computer or a Microsoft Windows XP-based computer =

Article ID: 893239

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When you start a Microsoft Windows Server 2003-based computer or a Microsoft Windows XP-based computer, you may receive a Stop error message on a blue screen. The Stop error message is similar to the following Stop error messages:

STOP 0x1000008E

STOP 0x0000008E



CAUSE
This issue occurs when the following conditions are true:
 * There is a bad read from the CD-ROM device.
 * There is a logic bug in the Imapi.sys file.



Windows XP
To resolve this problem in Windows XP, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Windows Server 2003
To resolve this problem in Windows Server 2003, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Keywords: kberrmsg kbprb KB893239

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