Microsoft KB Archive/158943

= Mouse Hangs When Refresh Button in Device Manager Is Used =

Article ID: 158943

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95
 * Microsoft Windows 95

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This article was previously published under Q158943



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you click the Refresh button in Device Manager, the mouse may stop responding (hang) for a few seconds, or the computer may stop responding.



CAUSE
The computer may have a SCSI interface card or built-in SCSI device.



RESOLUTION
The computer (or mouse) is not hung. After pausing for a few seconds, the system should work normally.



MORE INFORMATION
SCSI controller drivers or SCSI device drivers may cause this behavior. To test this, disable the device or remove real-mode drivers for the device to see if the behavior is minimized.

Additional query words: HWMOUSE 95

Keywords: kbenv kbprb KB158943

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