Microsoft KB Archive/243943

= OFF98: Error Message: "Could Not Save Changes" Using Office Manager to Start Program =

Article ID: 243943

Article Last Modified on 1/28/2005

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APPLIES TO


 * Microsoft Office 98 for Macintosh, when used with:
 * Apple Mac OS 9.0

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This article was previously published under Q243943



SYMPTOMS
When you use the Microsoft Office Manager (MOM) to start or switch to a program, the following error message appears:

Could not save changes, the Preferences file has been moved or deleted. Restart the computer to correct the problem.



CAUSE
This problem occurs if the following conditions are true:
 * You are running version 9.0 of the Macintosh System Software (MacOS).
 * Your computer has been set up to use multiple user accounts.
 * Your account is a limited user account.

NOTE: The above error message appears even if you have sufficient privileges to run the program.



WORKAROUND
To work around this problem, you can use the aliases under Recent Applications on the Apple menu. If you do not see an alias for one of the Office programs, start the program from the Microsoft Office 98 folder on your hard disk. After you have done this, the Mac OS automatically creates an alias to the program under Recent Applications.

Additional query words: OFF98 sonata

Keywords: kbenv kbprb KB243943

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