Microsoft KB Archive/831899

= You receive a &quot;stop 0x000000DA&quot; error message on a blue screen after you enable PTE tracking on a Windows Server 2003-based node =

Article ID: 831899

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you edit the registry of a Microsoft Windows Server 2003-based node in a server cluster to turn on page table entry (PTE) tracking, the server may stop responding. You may also receive a stop error message on a blue screen that is similar to the following:

Stop 0x000000DA SYSTEM_PTE_MISUSE



CAUSE
This problem may occur if both the following conditions are true:  You turn on PTE tracking on the server by setting the  value in the following registry subkey to 1:

 The Classpnp.sys driver incorrectly references a memory location, and PTEs are incorrectly processed.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003
Date        Time   Version        Size    File name --- 16-Dec-2003 18:30  5.2.3790.113   61,952  Classpnp.sys

Windows Server 2003 64-bit edition
Date        Time   Version       Size     File name --- 16-Dec-2003 18:08  5.2.3790.113  145,408  Classpnp.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: hang MSCS

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB831899

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