Microsoft KB Archive/121030

Encarta 1995 Err Msg: MCI Play Error PSS ID Number: Q121030 Article last modified on 10-26-1994 PSS database name: HOMEMM

1995 WINDOWS

= SYMPTOMS =

If the Maximum real-time decode rate in the Microsoft GSM 6.10 Codec Configuration is set to less than 22050Khz, the following error message will occur in the Encarta 1995 Language section:

MCI Play Error No wave device that can play files in the current format is installed. Use the Drivers option to install a wave device.

= RESOLUTION =


 * 1) From the Control Panel window, choose the Sound Mapper icon.
 * 2) Select the Microsoft GSM 6.10 Audio Codec from the list of Sound Mapper Drivers.
 * 3) Choose the Configure button.
 * 4) Choose the Auto-Config button. If the sound card is capable of supporting a real-time decode rate of at least 22050Khz, the Auto-Config button should set the maximum real-time decode rate to 22050kHz. If this is not automatically set, manually select 22050 from the list of rates in the Maximum Realtime Decode Rate box.

= MORE INFORMATION =

The Language options in Encarta 1995 are the only compressed waves that use the GSM Audio Codec. Pronunciations and Atlas sounds will work properly, regardless of the setting.

Steps to Reproduce Problem

 * 1) From the Sound Mapper in Control Panel, set the GSM Maximum real-time decode rate to 11025Khz.
 * 2) From the Features menu, choose Media Gallery.
 * 3) Select the Media button in the Media Gallery.
 * 4) From the List of Media Filters, select Interactivities.
 * 5) From the Media Pinpointer list, select World Languages Interactivity.
 * 6) Click the World Languages Interactivity box.
 * 7) Select the Phrases button.
 * 8) Click the speaker next to Albanian. RESULT: The above mentioned error message.

KBCategory: kbsound kbmm kberrmsg KBSubcategory: Additional reference words: 1995 multi media multimedia multi-media waveform .wav

=
================================================================ Copyright Microsoft Corporation 1994.