Microsoft KB Archive/129966

Bob: Filename in Letter Writer List Unreadable

PSS ID Number: Q129966 Article last modified on 06-08-1995

1.00

WINDOWS

= SYMPTOMS =

If you click the Bob Letter Writer icon once in Microsoft Bob and view the list of filenames under the heading “Start program using a file in this list,” you may see a line of unreadable characters. Similarly, if you double-click the Letter Writer icon and choose Open Or Delete An Existing Letter, you may see unrecognizable filenames and characters in the Custom Letters list. These unreadable characters are Letter Writer files that were not named before the program was exited.

= RESOLUTION =

To remove the unreadable characters from the filename list, do the following:


 * 1) Click the Letter Writer icon once.
 * 2) From the list of filenames, choose the squishy button next to the unreadable characters. This starts the Letter Writer program and opens the file with the unreadable filename.
 * 3) Once the file is open, choose the Other Options squishy.
 * 4) Choose the Rename This Letter squishy.
 * 5) Type a new name that you want to save this file as.
 * 6) Select the button with the green check mark to save the new name.

= MORE INFORMATION =

Unreadable characters appear in the filename list if you do one of the following:

  Close Letter Writer by choosing End Task from the Windows 3.x Task List. -or-   Press CTRL+ALT+DEL in Windows 95 and choose End Task. -or-   Close Letter Writer while an un-named copy of another letter is still open. 

To prevent these unreadable filenames from appearing, always exit Letter Writer using the menu options in Microsoft Bob rather than choosing End Task.

KBCategory: Kbusage kbprb KBSubcategory: B_Letter

= Additional reference words: w_bob garbage garble garbled junk =

Copyright Microsoft Corporation 1995.