Microsoft KB Archive/121113

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Office Err Msg: Call to SqlConfigDataSource Procedure Failed

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Q121113

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The information in this article applies to:


 * Microsoft Office for Windows, versions 4.3, 4.3-CD

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SYMPTOMS
When you perform a custom installation of Microsoft Office Professional version 4.3 or 4.3-CD, the following error message will be returned after Setup has completed updating the system files and installing the required icons into the specified group:

Setup Error:

Object ID 4990: Call to SqlConfigDataSource procedure failed

CAUSE
This problem occurs if Microsoft Access version 2.0 is not selected to be installed when you perform the Custom Installation.

NOTE: This error message will also occur when you reinstall the custom installation, or when you change from a typical installation to a complete installation. The error message does not harm the installation process. Setup attempts to to modify an Access file that is not there, hence the error message. If you click Ok, there should be no further problem.

RESOLUTION
To avoid this error message, choose to install Microsoft Access version 2.0 during the Complete/Custom installation of Microsoft Office. Then run the maintenance mode of the Setup program and remove Microsoft Access version 2.0.

NOTE: Running the maintenance mode of the Setup program and selecting the reinstall option will result in the same error message.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Office Professional for Windows, version 4.3 and 4.3-CD. This problem was corrected in Microsoft Office versions 4.3c and 4.3c-CD.

Additional query words: Setup ErrorSetup object sqlconfig data source

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