Microsoft KB Archive/836259

= You receive an error message in the DCA when you select a database =

Article ID: 836259

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Content Management Server 2002

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SYMPTOMS
When you select a database in the Database Configuration Application (DCA), you may receive one of the following error messages:

Error message 1

Failed to get connection string from ODBC. Extended error: [What='Error in getting the ODBC connection'][LCID='1033'] [SourceFile='establishodbcconnection.cpp'][SourceFileLine='143'][DebugInfo=][RecommendedAction=] [ExtraInfo=''][UniqueErrorId='1'][Severity='5'][Source='NRDBHelper.dll'][CategoryId='0'] -2147352567 NRDBHelper.dll

Error message 2

Failed to get connection string from ODBC. An attempt was made to reference a token that does not exist. (1008) -2147467262 (ISOK File impersonateuser.cpp, Line 46)



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name -  13-Feb-2004  13:24  5.0.2519.0         84,480  NRDBHelper.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbqfe kbhotfixserver kbbug kbfix kbcontentmgtserv2002sp2fix kbcontentmgtserv2002presp2fix KB836259

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