Microsoft KB Archive/812714

= Users cannot remotely monitor disk counters if they are not logged on as administrators =

Article ID: 812714

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 3

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SYMPTOMS
After you use Registry Editor to enable non-administrator users to monitor Windows NT 4.0 and Windows 2000 servers remotely by using Performance Monitor, both the logical and the physical disk counters are not available.



CAUSE
This problem occurs because of the various security fixes in Windows 2000 Service Pack 3 (SP3).



Service Pack Information
To resolve this problem, obtain the latest service pack for Microsoft Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to obtain the latest Windows 2000 service pack

Hotfix Information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version             Size   File name --  16-Feb-2003  16:30  5.0.2195.6613     124,176  Adsldp.dll 16-Feb-2003 16:30  5.0.2195.6601     130,832  Adsldpc.dll 27-Feb-2003 16:14  5.0.2195.6667      62,736  Adsmsext.dll 27-Feb-2003 16:14  5.0.2195.6673     378,640  Advapi32.dll 16-Feb-2003 16:30  5.0.2195.6611      49,936  Browser.dll 16-Feb-2003 16:30  5.0.2195.6663     135,952  Dnsapi.dll 16-Feb-2003 16:30  5.0.2195.6663      96,528  Dnsrslvr.dll 27-Feb-2003 16:14  5.0.2195.6673      45,840  Eventlog.dll 16-Feb-2003 16:30  5.0.2195.6627     148,240  Kdcsvc.dll 20-Feb-2003 16:11  5.0.2195.6666     204,560  Kerberos.dll 02-Dec-2002 19:09  5.0.2195.6621      71,888  Ksecdd.sys 24-Jan-2003 14:40  5.0.2195.6659     509,712  Lsasrv.dll 24-Jan-2003 14:41  5.0.2195.6659      33,552  Lsass.exe 05-Feb-2003 08:59  5.0.2195.6662     109,328  Msv1_0.dll 16-Feb-2003 16:30  5.0.2195.6601     312,592  Netapi32.dll 16-Feb-2003 16:30  5.0.2195.6627     360,720  Netlogon.dll 27-Feb-2003 16:14  5.0.2195.6672     929,552  Ntdsa.dll 27-Feb-2003 16:14  5.0.2195.6666     392,464  Samsrv.dll 27-Feb-2003 16:14  5.0.2195.6672     131,344  Scecli.dll 27-Feb-2003 16:14  5.0.2195.6671     306,448  Scesrv.dll 10-Feb-2003 15:22  5.0.2195.6663     166,912  Sp3res.dll 12-Feb-2003 15:43  5.3.16.3            6,656  Spmsg.dll 12-Feb-2003 15:46  5.3.16.3           87,552  Spuninst.exe 16-Feb-2003 16:30  5.0.2195.6601      51,472  W32time.dll 16-Aug-2002 05:32  5.0.2195.6601      57,104  W32tm.exe 27-Feb-2003 16:14  5.0.2195.6666     125,200  Wldap32.dll 24-Feb-2003 15:24  5.0.2195.6659     509,712  Lsasrv.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows 2000 Service Pack 4.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the following article number to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server product

Keywords: kbbug kbfix kbwin2000presp4fix kbqfe kbwin2ksp4fix kbhotfixserver KB812714

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