Microsoft KB Archive/258549

= OFF2000: Odd Behavior on Windows 2000 After You Install Office 2000 SR-1 Update =

Article ID: 258549

Article Last Modified on 8/11/2004

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APPLIES TO


 * Microsoft Office 2000 Service Pack 1, when used with:
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q258549



SYMPTOMS
After you install the Microsoft Office 2000 Service Release 1 Update on a computer that is running Windows 2000, you may see any of the following symptoms:


 * When you click hyperlinks in Microsoft Outlook messages, Microsoft Word documents, and Microsoft PowerPoint presentations, Internet Explorer does not start.
 * Nothing happens when you click Start, point to Search, and then click For Files or Folders.
 * Nothing happens when you click Start, point to Search, and then click On the Internet.
 * When you attempt to open a Web page in a new window in Internet Explorer, a new window is not opened.
 * You cannot view Microsoft Outlook full screen or maximize the window.
 * The Office Assistant fails to shut down when you quit an Office program.
 * When you right-click the Office Assistant within an Office program, the Office program shuts down.
 * Nothing happens when you click Find in Internet Explorer.



CAUSE
These symptoms can occur when the following files are not registered properly:


 * Oleaut32.dll
 * Olepro32.dll
 * Msjet40.dll
 * Msjtor40.dll
 * Dao360.dll
 * Stdole2.tlb

NOTE: These symptoms occur if the following are all true:
 * You installed Office 2000 on a Windows NT 4.0 computer.

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 * You upgraded from Windows NT 4.0 to Windows 2000.

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 * You applied the Office 2000 Service Release 1 Update (SR-1).



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Download the Microsoft Office 2000/Windows 2000 Registry Repair Utility
A utility that automates the process of registering these files is available. The following file is available for download from the Microsoft Download Center:

o9regfix.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Method 2: Register the Files Manually
To register the files manually, follow these steps:  Click Start on the Windows taskbar. Click Run. In the Open box, type the following command, and then click OK:

RegSvr32 

where  is the name of the file that you are registering.

You should receive a message that the file is now correctly registered.

Additional query words: OFF2000 OddBehavior sr1 patch sr1patch sr1update update win2000

Keywords: kbdownload kbfix kbprb KB258549

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