Microsoft KB Archive/160867

Money: Errors When Trying to View Customized Report or Chart

PSS ID Number: Q160867 Article last modified on 01-09-1998

1.00 2.00 2.0a 3.00 3.0a 4.00 4.

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 4.0, 4.0a and 5.0 for Windows 95 == Microsoft Money, versions 1.0, 2.0, 2.0a, 3.0 and 3.0a == 

= SYMPTOMS =

You may not be able to go to a customized report or chart and you get an error message similar to one of the following:

There is too much data to show in this list, report, or chart.

-or-

Not enough memory is available. If you have several applications open at the same time, you might need to close one of them before you start Money.

-or-

There has been an error reading or writing the file access violation fault.

= CAUSE =

This may happen if the report or chart is trying to display too much information. This may also occur if there is corruption in the information included in the report or chart.

= RESOLUTION =

You can delete the customization of the report/chart and open the default report/chart.

NOTE: Customized reports and charts appear with a notepad and pencil beside the named report/chart.

Use the following steps to delete the customization on the report or chart:


 * 1) Go to the Report and Chart Gallery.
 * 2) Select the appropriate list of reports/charts.
 * 3) Select the report or chart that returns the error.
 * 4) Delete the customization by pressing the DELETE key on the keyboard. This resets the report/chart to its default settings.

NOTE: If this report/chart is in the My Favorites list, these steps Delete the report. You must then recreate it.

= STATUS =

Microsoft has confirmed this to be a problem in in the versions listed at the top of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

= MORE INFORMATION =

In Money 5.0 the resizing scrollbar of reports, such as the Price History report, is only able to display 32K of information. In the Investment Price History report, it would take 3 years of price updates for 42 Different securities to exceed this limit.

Versions 1.0, 2.0, and 3.0 of Money do not automatically save the customization of reports as Money 4.0 and 5.0 do. With these older versions, you may get a “Not enough memory is available” error after customizing a report. You can always return to the default report.

Corruption of the data file can also cause problems; if the report is customized you can reset the report to the default settings using the steps above. If this does not help determine the data that might be corrupt, or if the report is not customized, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q141268 TITLE : Handling Error Messages or Problems Related to Money Files

This problem has been resolved in Microsoft Money 98.

KBCategory: kbusage kberrmsg KBSubcategory: Additional reference words: 1.00 2.00 2.0a 3.00 3.0a 4.00 4.0a 5.00 w_money invalid illegal RC

=
========================================================= Version : 1.00 2.00 2.0a 3.00 3.0a 4.00 4. Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.