Microsoft KB Archive/932122

= Error message when you try to start a 2007 Office program that was preinstalled on the computer: &quot;You do not have a valid Microsoft Office 2007 license to use this application&quot; =

Article ID: 932122

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Accounting Professional 2007
 * Microsoft Office Basic 2007
 * Microsoft Office Home and Student 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Small Business 2007
 * Microsoft Office Access 2007
 * Microsoft Office Excel 2007
 * Microsoft Office InfoPath 2007
 * Microsoft Office OneNote 2007
 * Microsoft Office Outlook 2007
 * Microsoft Office PowerPoint 2007
 * Microsoft Office Publisher 2007
 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007
 * Microsoft Office Word 2007

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SYMPTOMS
You have a computer that has a 2007 Microsoft Office programs preinstalled. When you start the 2007 Office program, you receive the following error message:

is configured, but you do not have a valid Microsoft Office 2007 license to use this application. You will not be able to make changes to your data in. To stop this message from appearing when you start, you will need to obtain a valid Microsoft Office 2007 license or remove.



CAUSE
This issue occurs if the original equipment manufacturer (OEM) has not run the Oem12.bat file to complete the installation of the 2007 Office program. When this occurs, the licensing information is not reset. Additionally, you do not have full use of the 2007 Office program.



RESOLUTION
To resolve this issue, contact the computer manufacturer.

For information about how to contact the computer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Additional query words: office2007 office2k7 office12 off2007 off2k7 off12 access2007 access2k7 access12 acc2007 acc2k7 acc12 excel2007 excel2k7 excel12 xl2007 xl2k7 xl12 infopath2007 infopath2k7 infopath12 inf2007 inf2k7 inf12 onenote2007 onenote2k7 onenote12 on2007 on2k7 on12 outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 powerpoint2007 powerpoint2k7 powerpoint12 ppt2007 ppt2k7 ppt12 publisher2007 publisher2k7 publisher12 pub2007 pub2k7 pub12 visio2007 visio2k7 visio12 vso2007 vso2k7 vso12 word2007 word2k7 word12 wd2007 wd2k7 wd12

Keywords: kberrmsg kbtshoot kbsetup kbprb kboem kbstartprogram kbexpertisebeginner KB932122

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