Microsoft KB Archive/842466

= You receive an error message or the Setup program stops responding when you install Microsoft Windows Small Business Server 2003 =

Article ID: 842466

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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SYMPTOMS
When you install Microsoft Windows Small Business Server 2003, you receive an error message that is similar to the following:

Cannot run dcpromo because the Sysvol partition is not formatted as NTFS.

You receive this error message even if the volume that contains the Sysvol folder is already formatted with the NTFS file system.

If you try to upgrade a Microsoft Windows 2000 domain controller or a Microsoft Small Business Server 2000-based computer to Small Business Server 2003, the Windows Small Business Server 2003 Setup program stops responding or quits unexpectedly after the Component Selection page appears.

If you manually run the dcpromo command while you set up a new Windows Small Business Server 2003-based computer, you may be able to successfully install Active Directory. However, if you rerun the Windows Small Business Server 2003 Setup program, the Setup program may stop responding or quit unexpectedly after the Component Selection page appears. When the Setup program stops responding or quits unexpectedly, you may not receive an error message.

In addition, the following event may be logged in the Application log: Event Type: Error

Event Source: Application Error

Event Category: (100)

Event ID: 1000

Date:

Time:

User: N/A

Computer:

Description: Faulting application Setup.exe, version 5.2.26051.0, faulting module wizardui.dll, version 5.2.26051.0, fault address 0x00050eb8. For more information, see Help and Support Center at http://support.microsoft.com.



CAUSE
This problem occurs because of a conflict between the Windows Small Business Server 2003 Setup program and the device driver for the Intel 82801ER SATA RAID controller. Motherboards that use the Intel 865G chipset or the Intel 875P chipset include this kind of SATA RAID controller. For example, the Gigabyte GA-8IK1100 motherboard uses the Intel 875P chipset. Therefore, the Gigabyte GA-8IK1100 motherboard includes the Intel 82801ER SATA RAID controller.



RESOLUTION
To resolve this problem, install version 5.1 or later of the Intel Matrix Storage Manager before you run the Setup program for Small Business Server. To download the latest version of of the Intel Matrix Storage Manager software, visit the following Intel Web site:

http://downloadfinder.intel.com/scripts-df-external/filter_results.aspx?strTypes=all&ProductID=2101&OSFullName=Windows*+2000&lang=eng&strOSs=19&submit=Go%21



WORKAROUND
To work around this problem, convert the volume that contains the Sysvol folder from a basic disk to a dynamic disk.

Note By default, the Sysvol folder is located in the Windows folder.

To convert a volume from a basic disk to a dynamic disk, follow these steps:  Click Start, point to Administrative Tools, and then click Computer Management. In Computer Management, click Disk Management. In the right pane, right-click the Disk  box, and then click Convert to Dynamic Disk.

Note The Disk  box is located in the lower pane of the Disk Management window, The Disk   box includes text that is similar to the following:

'''Disk 0

Basic

100 GB

Online'''



The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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