Microsoft KB Archive/284154

= STOP 0X0000001E in Protcls.sys When You Undock a Toshiba Tecra 8100 =

Article ID: 284154

Article Last Modified on 1/15/2006

-

APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

-



This article was previously published under Q284154





SYMPTOMS
After you upgrade the factory-installed Microsoft Windows 2000 operating system on a Toshiba Tecra 8100 to Microsoft Windows XP, when you attempt to undock (eject) the Toshiba Tecra 8100 from a docking station, you may receive one of the following stop messages:

STOP 0x00000050 (0xFF000087,0x00000000,0xBFD38104,0x00000000)

STOP 0X0000001E (0X???????, 0X???????,0X???????,0X???????)

Note: The parameters may vary, but the specific stops &quot;0X1e&quot; and &quot;0x50&quot; do not.



CAUSE
This problem is caused by the Yamaha DS-1 driver Ydsxgdk.sys, which is the driver in the operating system factory preload for the Toshiba Yamaha DS-XG Audio Docking Device. This problem does not occur in a clean installation of Windows XP.



RESOLUTION
To resolve this problem, replace the driver with the Ds1wdm.sys driver that is included in Windows XP.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbhardware kbenv kbprb KB284154

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.