Microsoft KB Archive/211222

= WD2000: Hyperlink to Bookmark in Word Document Fails Using Browser =

Article ID: 211222

Article Last Modified on 9/11/2001

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211222





SYMPTOMS
When you click a hyperlink in your web browser that references a bookmark in a Word document, you experience one of the following behaviors:  The document opens but does not go to the specified bookmark location.

-or- You receive the following error message:

The page cannot be displayed.





CAUSE
The destination of the hyperlink is a bookmark in a Microsoft Word document (*.doc). Web browsers do not currently support the use of anchors in files that are not in Hypertext Markup Language (HTML) format.

NOTE: This behavior was changed in Microsoft Word 2002.



WORKAROUND
To work around this behavior, save the document containing the bookmark as a Web page in Word. To do this, follow these steps:
 * 1) Open the document in Word.
 * 2) On the File menu, click Save As Web Page.
 * 3) Click Save.

For additional information about resolving this behavior, click the article number below to view the article in the Microsoft Knowledge Base:

240057 Internet Explorer 5 Does Not Handle Office 97 Bookmarks Correctly



MORE INFORMATION
Word allows you to use hyperlinks that go to a bookmark location in another Word document. This functionality is not disabled when editing a file that is saved as HTML. So, while editing an HTML file in Word, if you click a hyperlink to a bookmark location in another Word document, Word will open the referenced document and go to the specified location.

For additional information about hyperlinks to bookmarks in a Word document, please click the article number below to view the article in the Microsoft Knowledge Base:

224672 WD2000: Hyperlink to Anchor or Bookmark Goes to Top of Document

Additional query words: anchor htm http Web

Keywords: kberrmsg kbnofix kbprb KB211222

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