Microsoft KB Archive/218676

= PUB2000: Not Enough Memory Error Saving as RTF =

Article ID: 218676

Article Last Modified on 6/29/1999

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APPLIES TO


 * Microsoft Publisher 2000 Standard Edition

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This article was previously published under Q218676



SYMPTOMS
When you save a publication in Rich Text Format (.rtf), you may notice the following behavior:

First you will receive the following warning:

The file type you selected only supports text. It does not support graphics or drawing objects. To save only the text of this publication, click OK. To save the entire publication, click Cancel, and then choose the Publisher (.pub) file type.

Next, the Office Installer will attempt several times to install components necessary to save the publication in RTF format.Finally, you will receive the following error:

There is not enough memory to complete this operation. To make more memory available, close other programs, and try again.



CAUSE
The file PRTF9.DLL is missing or damaged. This file cannot be automatically replaced by the Windows Installer.



RESOLUTION
On the Help menu, click Detect and Repair.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Publisher 2000.

Additional query words: PUB2K PUB2000 PUB 2000 PUB9 9.0 kborapi

Keywords: kbbug kbconvert kbpending KB218676

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