Microsoft KB Archive/274775

= OL2000: Custom Installation Wizard Does Not Retain POP3 Settings =

Article ID: 274775

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q274775



SYMPTOMS
When you deploy Outlook 2000 in the Internet Only (IMO) configuration by using the Custom Installation Wizard (CIW), a Post Office Protocol 3 (POP3) account may not be created after Outlook 2000 completes its first run on a client workstation.



CAUSE
This problem occurs because the setting to create a POP3 account is ignored.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information about how to ontain the latest service pack for Microsoft Office 2000, click the article number below to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

You must also update your administrative installation. For additional information about how to update your administrative installation, click the article number below to view the article in the Microsoft Knowledge Base:

257983 OFF: How to Obtain SR-1 for Administrative Installations

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Additional query words: OL2K IMO, Internet Mail Only, custwiz.exe

Keywords: kbbug kbfix KB274775

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