Microsoft KB Archive/241516

= XADM: Exchange Server Becomes Unresponsive Approximately Every 24 Days =

Article ID: 241516

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q241516





SYMPTOMS
Microsoft Exchange Server becomes unresponsive to Microsoft Exchange Clients approximately every 24 days.



CAUSE
The extensible storage engine (JET), which is the underlying storage mechanism for Exchange Server, is incorrectly updating a list of current pages in memory, resulting in a cross-linked list of pages.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbqfe KB241516

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