Microsoft KB Archive/842958

= You receive an error message when you install the SideWinder Game Controller software 4.0 on a Windows 2000-based computer =

Article ID: 842958

Article Last Modified on 6/22/2004

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APPLIES TO


 * Microsoft SideWinder Game Controller software 4.0
 * Microsoft SideWinder Precision 2 1.0
 * Microsoft SideWinder Strategic Commander
 * Microsoft SideWinder Force Feedback 2
 * Microsoft SideWinder Force Feedback Wheel
 * Microsoft SideWinder Precision Racing Wheel
 * Microsoft SideWinder Game Pad Pro
 * Microsoft SideWinder Dual Strike

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SYMPTOMS
When you install the Microsoft SideWinder Game Controller software 4.0 on your Microsoft Windows 2000-based computer, you may receive an error message that is similar to the following:

GcKernel.sys on Microsoft Sidewinder Signed Driver pack cannot be found.



CAUSE
This issue may occur if the installation program does not detect the location of the file on the installation CD-ROM.



RESOLUTION
To resolve this issue, follow these steps:  Start the SideWinder Game Controller software 4.0 installation program. When you receive the error message, click OK, and then locate the following file on the SideWinder Game Controller software 4.0 installation disk where  is the letter for your CD-ROM drive:





Keywords: kberrmsg kbhardware kbprb KB842958

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