Microsoft KB Archive/250050

= Serial Mouse Error Message with PS/2 Mouse on Windows NT Workstation 4.0 =

Article ID: 250050

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q250050



SYMPTOMS
When you start Microsoft Windows NT Workstation 4.0 on a computer where you use a PS/2 type mouse, you may receive the following error:

Event ID 7026: Serial mouse failed to start



CAUSE
This behavior can occur when you have a serial mouse driver installed but no serial mouse attached.



RESOLUTION
To resolve this behavior, disable the serial mouse driver in Control Panel, under Devices.

Keywords: kbprb KB250050

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