Microsoft KB Archive/183896

= XADM: Error Message When Installing Key Management Server =

Article ID: 183896

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

-



This article was previously published under Q183896



SYMPTOMS
When you are installing the Key Management (KM) Server, the following error message may appear:

"Unable to get information about the sites in your organization. Verify

the NT account you are logged on as has Microsoft Exchange

Administrative rights and you have access on the TEMP directory of this

machine before running setup."



CAUSE
The problem can be caused if the computer on which the KM Server is being installed does not have a directory with the name TEMP.



WORKAROUND
Sometimes the temporary directory is called TMP. In that case, to work around the problem, create a new directory with the name TEMP. If you are running on the NTFS file system, make sure that all users have full access to that directory.

Before creating the TEMP directory, check the TEMP variable by going to Control Panel, double-clicking the System icon, and then choosing Environment. The TEMP directory should be created in the path that the TEMP variable is pointing to.

Keywords: kbprb kbusage KB183896

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.