Microsoft KB Archive/897039

= The Wireless Optical Mouse 2.0 is not compatible with the Wireless Desktop Version 1.0 =

Article ID: 897039

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft Habu Laser Gaming Mouse
 * Microsoft IntelliType Pro 6.1
 * Microsoft IntelliType Pro 6.0
 * Microsoft IntelliType Pro 5.5
 * Microsoft IntelliType Pro 5.4
 * Microsoft IntelliType Pro 5.3
 * Microsoft IntelliType Pro 5.2
 * Microsoft Laser Mouse 6000
 * Microsoft Wireless Desktop, when used with:
 * Microsoft Wireless Optical Mouse 2.0
 * Microsoft Wireless Laser Desktop 6000 v2.0
 * Microsoft Wireless Laser Mouse 6000
 * Microsoft Wireless Notebook Laser Mouse 6000
 * Microsoft Wireless Notebook Optical Mouse 4000
 * Microsoft Wireless Optical Mouse 3000
 * Microsoft Natural Ergonomic Desktop 7000
 * Microsoft Wireless Optical Desktop 3000

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SYMPTOMS
When you have the Microsoft Wireless Desktop Version 1.0 connected to a Microsoft Windows-based operating system, and you try to use the Microsoft Wireless Optical Mouse 2.0 or later versions, the Wireless Optical Mouse 2.0 may not function.

For example, if you have Wireless Desktop Version 1.0 connected to Microsoft Windows XP or connected to Microsoft Windows Server 2003, the Wireless Optical Mouse 2.0 may not function.



CAUSE
This problem may occur if the Wireless Desktop Version 1.0 receiver is not compatible with the Wireless Optical Mouse 2.0 or a later version.



WORKAROUND
To work around this problem, use both wireless receivers at the same time; one for the Wireless Desktop Version 1.0 and one for the Wireless Optical Mouse 2.0 or a later version.

Additional query words: wireless optical mouse wireless desktop

Keywords: kbtshoot kbprb KB897039

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