Microsoft KB Archive/899512

= You may re-experience symptoms that were addressed by hotfix 888311 for Systems Management Server 2003 =

Article ID: 899512

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003 Service Pack 1

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SYMPTOMS
Consider the following scenario:
 * You apply hotfix 888311 to site servers that are running Microsoft Systems Management Server (SMS) 2003 with Service Pack 1.
 * You apply one or more of the following hotfixes:
 * 884053
 * 886658
 * 891634
 * 895539

In this scenario, you may re-experience symptoms that were addressed by hotfix 888311. For example, you may experience one or more of the following symptoms:  The Operating System Deployment (OSD) Feature Pack Image Installation CD does not locate distribution points for the operating system package. The Osdinstallwizard.log file contains the following error entry:

No distribution points were found for package . Your site may be configured to use Active directory site boundaries. See KB 888311 for more information.





CAUSE
Hotfixes that were released after hotfix 888311 and that contain the Mp.msi file do not contain the repaired Mp.msi file.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
System Management Server 2003 Service Pack 1

Restart requirement
You do not have to restart the computer after you apply this software update.

Hotfix replacement information
This hotfix replaces hotfix 886658.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Installation instructions

 * 1) Create a shared folder in a location that can be accessed by the SMS site servers.
 * 2) Copy the SMS2003-SP1-KB899512-x86-ENU.exe hotfix file to the shared folder.
 * 3) On each SMS primary site server and SMS secondary site server in your environment, log on by using an account that has administrative credentials.
 * 4) Close the SMS Administrator console if it is open.
 * 5) Connect to the shared folder that you created in step 1, double-click the SMS2003-SP1-KB899512-X86-ENU.exe file, and then follow the instructions in the wizard.
 * 6) When you are prompted, reset the site.

Note When you reset a site, any management points are reinstalled, and the hotfix is applied. If you do not reset a site when you are prompted, you must manually reset the site to correctly apply the hotfix to the management points.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
This hotfix is a prerequisite to use the Inventory Tool for Microsoft Updates and the Inventory Tool for Dell Updates.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbfix kbexpertiseinter kbsms2003spfix kbsms200sp2fix kbpubtypekc KB899512

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