Microsoft KB Archive/217989

= BackOffice Server Wizards Do Not Install on Windows NT Member Server =

Article ID: 217989

Article Last Modified on 3/17/1999

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APPLIES TO


 * Microsoft BackOffice Server 4.5

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This article was previously published under Q217989



SYMPTOMS
When you install BackOffice Server 4.5 on Windows NT member server, the following error message appears:

Manage Server - Unable to register/start the SamInfo1 Control Pack...



CAUSE
The Add/Remove/Change Users and Distribution Wizard, which is part of the BackOffice Administrative tools, will not function on member servers. These wizards are dependant upon the Saminfo1.ocx file, which must access the domain SAM database.



RESOLUTION
To perform database functions, use the BackOffice Server Manager MMC snap-in or the BackOffice Web Administrator.

Additional query words: bos

Keywords: kbprb KB217989

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