Microsoft KB Archive/140487

Bob E-Mail: Clicking on Empty Cubby Leaves No Menu

PSS ID Number: Q140487 Article last modified on 04-25-1996

1.00

WINDOWS

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========================================================= 1.00 WINDOWS kbprb kbusage

= SUMMARY =

While working with messages in Bob E-Mail you may find you have no menus available and your Guide will not respond when you click on it.

= MORE INFORMATION =

If you empty a cubby in Bob E-Mail and then click the same cubby again, you will see the following message:

It’s already out… The mail from this cubby is already out on the desktop

If you click anywhere on the screen other than the Cancel button, your Guide’s menu will disappear and the Guide will not respond if you click on it for assistance.

To access the Guide’s menu or the Exit button, do the following:


 * 1) Click another cubby.
 * 2) Click OK.

Steps to Reproduce Behavior

 * 1) Click a cubby that has mail in it.
 * 2) Click the Bring out all of the mail in this cubby squishy.
 * 3) Click the same cubby again.
 * 4) Click anywhere else on the screen. (not on the Cancel button)

The Guide’s menu will no longer be visible, the Guide will not respond when you click on it, and the Exit button will not work.

Microsoft has confirmed this to be a problem in Microsoft Bob version 1.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

KBCategory: Kbusage kbprb KBSubcategory: B_Shell

= Additional reference words: w_bob =

Keywords : b_shell Version : 1.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1996.