Microsoft KB Archive/810275

= The ActiveSync Stop button disconnects local synchronization =

Article ID: 810275

Article Last Modified on 5/21/2004

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APPLIES TO


 * Microsoft Pocket PC 2002 Software Standard Edition

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SYMPTOMS
When a Microsoft Windows Powered Pocket PC is connected to Microsoft ActiveSync locally by using a USB connection, a serial connection, or an infrared connection, tapping the Stop button on the mobile device disconnects the ActiveSync session. When you tap the Sync option on the device after the ActiveSync session disconnects, you may receive the following error message:

Trouble Connecting

Unable to connect with current settings. To change your connection settings, tap Settings.



CAUSE
The Stop button is designed to control remote syncs (synchronizing over a network). During a local sync connection, tapping Stop will disconnect the device from ActiveSync.



RESOLUTION
To establish or to re-establish a local ActiveSync connection, physically disconnect and then reconnect your mobile device.

To start or to stop local synchronization, use the buttons in ActiveSync on the PC. Do not use the buttons on the mobile device.

To control remote synchronization with a Microsoft Mobile Information Server (MIS), use the ActiveSync Stop and Sync buttons on your mobile device.



STATUS
This behavior is by design.

Keywords: kbprb KB810275

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