Microsoft KB Archive/926704

= Error message when you try to install the 2007 Office programs after you remove a prerelease version of the 2007 Office programs: &quot;Error 1923: Service 'Office Source Engine' (ose) could not be installed&quot; =

Article ID: 926704

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Basic 2007
 * Microsoft Office Enterprise 2007
 * Microsoft Office Home and Student 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Professional Plus 2007
 * Microsoft Office Standard 2007
 * Microsoft Office Ultimate 2007
 * Microsoft Office Access 2007
 * Microsoft Office Excel 2007
 * Microsoft Office InfoPath 2007
 * Microsoft Office OneNote 2007
 * Microsoft Office Outlook 2007
 * Microsoft Office PowerPoint 2007
 * Microsoft Office Project Professional 2007
 * Microsoft Office Project Standard 2007
 * Microsoft Office Publisher 2007
 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007
 * Microsoft Office Word 2007

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SYMPTOMS
You remove a prerelease version of the 2007 Microsoft Office programs. If you then try to install the original release version of the 2007 Office programs, the installation is not completed successfully. Additionally, you receive the following error message:

Error 1923: Service 'Office Source Engine' (ose) could not be installed. Verify that you have sufficient privileges to install system services.



CAUSE
This issue may occur if another program is using a file that must be removed when you remove the prerelease version of the 2007 Office programs.



WORKAROUND
To work around this issue, restart the computer after you remove the prerelease version of the 2007 Office programs.



MORE INFORMATION
Before you install the original release version of the 2007 Office programs, you must remove all prerelease versions of the 2007 Office programs. Additionally, we recommend that you restart the computer before you install the original release version of the 2007 Office programs.

Additional query words: RTM office2007 office2k7 office12 off2007 off2k7 off12 access2007 access2k7 access12 acc2007 acc2k7 acc12 excel2007 excel2k7 excel12 xl2007 xl2k7 xl12 infopath2007 infopath2k7 infopath12 inf2007 inf2k7 inf12 onenote2007 onenote2k7 onenote12 on2007 on2k7 on12 outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 powerpoint2007 powerpoint2k7 powerpoint12 ppt2007 ppt2k7 ppt12 project2007 project2k7 project12 prj2007 prj2k7 prj12 publisher2007 publisher2k7 publisher12 pub2007 pub2k7 pub12 visio2007 visio2k7 visio12 vso2007 vso2k7 vso12 word2007 word2k7 word12 wd2007 wd2k7 wd12 beta beta2 beta2tr

Keywords: kberrmsg kbtshoot kbsetup kbprb kbexpertisebeginner KB926704

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