Microsoft KB Archive/175249

= Microsoft Knowledge Base =

Extra Modem Settings R-T for Connecting to MSN
Last reviewed: October 20, 1997

Article ID: Q175249

The information in this article applies to:


 * The Microsoft Network, versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY
You may be unable to connect, or have difficulty remaining connected to MSN, The Microsoft Network. Some modems may require extra settings or specific configurations to connect to MSN.

The following table lists extra modem settings and configurations that may help specific modems connect.

NOTE: Rockwell settings may work for any modem that uses the Rockwell chipset, including Boca, Zoltrix, and Zoom 14.4 modems.

MORE INFORMATION
Manufacturer/Model     Extra Settings    Status       Configuration Rockwell 14.4 V1.403   AT&F or &Q6&K3    CONFIRMED    Install as a                                                       Standard 14.4 Data/Fax. Error Control off.

Rockwell 14.4 V1.510   AT&F or &Q6&K3    CONFIRMED    Install as a                                                       Standard 14.4 Data/Fax. Error Control off.

Rockwell 14.4 V1.620   AT&F or \N0&K3    CONFIRMED    Install as a                                                       Standard 14.4 Data/Fax. Error Control off.

Rockwell 14.4 Data/Fax Unknown           UNCONFIRMED  Install as a                                                       Standard 14.4 Data/Fax.

Rockwell V2.00         &Q6&K3 or \N0&K4  UNCONFIRMED  None.

Rockwell 28.8dpi       S7=90S10=80       UNCONFIRMED  Use the extra settings to stop dropped connection issues.

Sierra SQ3228          AT&F              UNCONFIRMED  Error Control off.

Sierra SQ3465          AT&F              UNCONFIRMED  Error Control off.

Sierra 28.8            AT&FX4&C1&D2E1    UNCONFIRMED  None.

Sierra 28.8 PnP        AT&H4             CONFIRMED    (ATI3=16550*ext- Data/Fax/Voice                                         hyp-V34.4)

Supra (All Modems)     Unknown           UNCONFIRMED  If Fax Talk, a                                                       program that is                                                       provided with all Supra modems, has been installed, you must remove this program to be able to                                                      connect to the Internet & MSN service type.

Supra 28.8i PnP        AT&D0             CONFIRMED    Error Control off. Compress Data off. Maximum speed set to 57600.

Supra 28.8I PnP        AT&F1&D0          UNCONFIRMED  Error Control Off. Supra Express 28.8 PnP                                Maximum speed set to 57600.

Supra Diamond          AT&F1             CONFIRMED    Install as a Express 33.6                                           Standard 28.8 Data/Fax.

Toshiba 14.4 PCMCIA    AT&F              UNCONFIRMED  None. To add an extra setting or to change the Use Error Control or Compress Data options, use the following steps:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Modems.
 * 3) Click the modem you are using, and then click Properties.
 * 4) On the Connection tab, click Advanced.
 * 5) In the Extra Settings box, type the appropriate extra settings.
 * 6) Enable or disable the Use Error Control and Compress Data options as appropriate.
 * 7) Click OK or Close until you return to Control Panel.

Keywords         : msnconnect Version          : WINDOWS:1.0,1.05,1.2,1.3,2.0,2.5 Platform         : WINDOWS Issue type       : kbref