Microsoft KB Archive/329655

= Microsoft Office Keyboard Function Keys Do Not Work During Windows Server 2003 Setup =

Article ID: 329655

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Outlook 2001 for Mac
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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This article was previously published under Q329655



SYMPTOMS
When you try to install Windows Server 2003, the 12 function keys (F1 through F12) do not work during the text-mode portion of Setup. When you press the F8 key to agree to the End User License Agreement (EULA), nothing happens and you cannot continue Setup.



CAUSE
This problem may occur if you have a Microsoft Office Keyboard installed. If you use the Office Keyboard, you can use the standard functions for the F1 through F12 function keys or you can program other functions for these keys. By default, when you start the computer, the keyboard uses the programmed functions for the F1 through F12 keys.



WORKAROUND
To work around this problem, press the F LOCK key on the Office Keyboard, and then continue Setup. When you press F LOCK, the keyboard uses the standard functions for the F1 through F12 keys.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about the Office Keyboard, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/mouseandkeyboard/productlist.aspx?type=Keyboard

Keywords: kbbug kbnofix KB329655

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