Microsoft KB Archive/110454

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HP LaserJet 4si Printer Driver Supports Only One Cartridge

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Q110454

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The information in this article applies to:


 * Microsoft Windows NT Server version 3.1
 * Microsoft Windows NT Workstation version 3.1
 * Microsoft Windows NT Advanced Server, version 3.1

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SYMPTOMS
The Hewlett-Packard (HP) LaserJet 4si driver in Microsoft Windows NT and Microsoft Windows NT Advanced Server only allows you to choose one font cartridge.

CAUSE
The HP LaserJet 4si printer supports two font cartridges. The HP LaserJet 4si printer driver in Windows NT and Windows NT Advanced Server was ported over from the HP LaserJet 4, which only supports one font cartridge.

WORKAROUND
You can use two font cartridges if you use the HP LaserJet 3si driver, but you will lose the ability to print 600 dots per inch (dpi).

The Hewlett-Packard products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt

Keywords : kbhw kbprint

Issue type :

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search