Microsoft KB Archive/264456

= Computer May Become Unstable When Playing Audio After Standby Mode =

Article ID: 264456

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q264456



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
If you have a SoundBlaster 16 sound card with the CT4170 chipset, your computer may be unstable after it comes out of Standby mode and you play an audio file.

NOTE: The chipset information is printed in white letters on the actual sound card.



RESOLUTION
To work around this problem, turn off the Power Management options for Standby:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Power Options.
 * 2) Set the System stand by option to Never, and then click OK.



MORE INFORMATION
This behavior only occurs with this chipset (CT4170) in an APM computer. The WDM driver and the Creative VXD driver both exhibit the same behavior.

STATUS
Microsoft has confirmed that this is a problem in Windows Millennium Edition.

Additional query words: HWSYSAPM HWSNDTS

Keywords: kb3rdparty kbprb KB264456

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