Microsoft KB Archive/261682

= Error Message After Upgrading HP Computer to Windows Millennium Edition =

Article ID: 261682

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261682



SYMPTOMS
When you start your computer for the first time after you upgrade from a Microsoft Windows 98 operating system to Microsoft Windows Millennium Edition (Me), you may receive the following error message:

HP Remote DMI Agent for TCP/IP: TCP/IP Protocol not installed, aborting



CAUSE
This behavior can occur if you upgrade your Windows 98-based Hewlett-Packard (HP) Brio computer to Windows Me, and the following conditions are true:
 * You installed Windows 98 using the software provided with your HP Brio computer, or your HP Brio computer came with Windows 98 already installed.
 * All of the HP software and services are installed on your HP Brio computer.



RESOLUTION
To work around this issue, restart your computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbbug kberrmsg kbnofix kbsetup KB261682

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