Microsoft KB Archive/165285

= Internet Explorer Does Not Start with Extensions Off =

Article ID: 165285

Article Last Modified on 12/5/2003

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APPLIES TO


 * Microsoft Internet Explorer 2.0 for Macintosh
 * Microsoft Internet Explorer 2.1 for Macintosh
 * Microsoft Internet Explorer 3.0 for Macintosh
 * Microsoft Internet Explorer 4.0 for Macintosh
 * Microsoft Internet Explorer 4.01 for Macintosh
 * Microsoft Internet Explorer 4.5 for Macintosh
 * Microsoft Internet Explorer 5.0 for Macintosh
 * Microsoft Internet Explorer 3.0 for Macintosh
 * Microsoft Internet Explorer 3.01

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This article was previously published under Q165285



SYMPTOMS
When you start Internet Explorer 3.01 for Macintosh, you may receive one of the following error messages:

The application "Internet Explorer 3.01" can not be opened because an unexpected error occurred

-or-

This program can not be run on this computer   Characteristic       Your Machine      Minimum Required Internet Config     Not Present       Required

When you click OK or Quit, the error message disappears and Internet Explorer 3.01 does not start.



CAUSE
This behavior can occur if you start your computer without loading the Internet Config extension, or without loading any extensions.



RESOLUTION
To resolve this issue, use the appropriate method:


 * If you started your computer without loading any extensions, restart your computer and let the extensions load.
 * If you started your computer without loading the Internet Config extension, restart your computer and let this extension load.

Additional query words: 3.01

Keywords: kberrmsg kbenv KB165285

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