Microsoft KB Archive/839657

= Description of the Office 2003 hotfix package: May 14, 2004 =

Article ID: 839657

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Office Access 2003
 * Microsoft Office Excel 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Professional Edition 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003

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MORE INFORMATION
''Microsoft has released the Microsoft Office 2003 hotfix package for Microsoft Office 2003. This article describes the following items about the hotfix package:''


 * Issues that are fixed in the hotfix package
 * Prerequisites for installing the hotfix package
 * Whether you must restart your computer after you install the hotfix package
 * Whether the hotfix package is replaced by any other hotfix package
 * Whether you must make any registry changes to use one or more of the hotfixes in the package
 * The files that are contained in the hotfix package



Article contents

 * INTRODUCTION
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Service pack information
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



INTRODUCTION
This article describes the Microsoft Office 2003 issue that is fixed in the Office 2003 hotfix package that is dated May 14, 2004.

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Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package:  

837016 &quot;The document name or path is not valid&quot; error message when you open a Word 2003 document



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Service pack information
This problem was first corrected in Office 2003 Service Pack 1.To resolve this problem, obtain the latest service pack for Microsoft Office 2003. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

870924 How to obtain the latest service pack for Office 2003

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

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Prerequisites
There are no prerequisites for this hotfix.

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You must create or modify a registry key to use the hotfix that this package contains.

For additional information about the registry key, click the following article number to view the article in the Microsoft Knowledge Base:

837016 &quot;The document name or path is not valid&quot; error message when you open a Word 2003 document

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information:   Date         Time   Version        Size       File name -  19-May-2004  20:02  5.0.2919.6304  7,134,752  Office2003-kb839657-glb.exe

Microsoft Windows Installer MSP file information:   Date         Time   Size       File name ---  14-May-2004  14:52  9,177,600  Msoff.msp (Full-File/Administrative) 14-May-2004 12:26  5,429,248  Msoop.msp (Optimized)

After you install the hotfix, the global version of this fix has the file attributes (or later) that are listed in the following table:   Date         Time   Version      Size        File name --  23-Mar-2004  07:55  11.0.6205.0  12,180,672  Mso.dll back to the top

Additional notes
 For more information about installing this hotfix, see the Readme.txt file that the package contains. For more information about the differences between the two MSP files, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/orkXP/HA011525711033.aspx

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