Microsoft KB Archive/329684

= PRB: Auto Download of Version 9 Codecs May Not Occur on WMRM Content =

Article ID: 329684

Article Last Modified on 4/25/2006

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APPLIES TO


 * Microsoft Windows Media Player 7.1
 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 8.01

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This article was previously published under Q329684



SYMPTOMS
When you try to play back content that has been encoded with version 9 codecs and that has been encrypted by using Windows Media Rights Manager (WMRM), the content may not play back.



When the Windows Media Player tries to play back content for which it does not have the codecs, it automatically tries to download and install the required codecs. Earlier versions of the player experience an error before they can download the codecs for playback.

This problem does not occur if the version 9 codecs have already been downloaded or installed on the system.



To work around this problem, use one of the following methods:  Visit the following Microsoft Web site and install the latest version of the Windows Media Player:

http://www.microsoft.com/windows/windowsmedia/download

 Visit the following Microsoft Web site and install the latest version of the Windows Media Codecs:

http://download.microsoft.com/download/a/0/3/a0398036-25b9-410c-b371-c59957c1b0f4/WM9Codecs.exe

 Play a piece of version 9 encoded content that has not gone through the WMRM process so that the codecs download automatically.

If you are an internet content provider (ICP) who is trying to distribute version 9 WMRM-protected content, it is recommended that you create a playlist that will first play a piece of unprotected version 9 content so that the automatic codec download occurs.      </Entry> </ASX>

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STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed at the beginning of this article.

Keywords: kbdownload kbbug kbdswwmm2003swept KB329684

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