Microsoft KB Archive/137455

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MS Exchange Err Msg: Groups Deleted from CompuServe Mail

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Q137455

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you send a message from Microsoft Exchange to a distribution list from a CompuServe address book, you may receive the following undeliverable mail message from the Microsoft Exchange System Administrator:

  Your message did not reach some or all of the intended recipients. The following recipients could not be reached. Group deleted from CompuServe address book.

CAUSE
This error can be caused by an empty distribution list from a new CompuServe address book. When this error occurs, the empty distribution list is displayed.

RESOLUTION
Check all the groups in the CompuServe address book to make sure that each one contains valid entries. If a group does not contain valid entries, remove it from the list in Microsoft Exchange and then send the message again.

STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION
The message is not sent if any of the addresses are invalid, even if the rest of the addresses are good.

Additional query words: cis

Keywords : win95

Issue type :

Technology : kbWin95search kbWin95