Microsoft KB Archive/187615

= Setup Hangs When System Includes More Than Two RAW Drives =

Article ID: 187615

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q187615





SYMPTOMS
Windows NT Setup (text mode) stops responding (hangs) in SetupDD when the system has more than two RAW drives.



CAUSE
One requirement for Windows NT Setup is to determine that all of the drives have the same FT signature, same checksum, and same partition table status (TRUE or FALSE). SppInitializeHardDiskArcNames runs into a problem trying to match up the disks to the ARC names.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

To install the service pack, first reduce the number of RAW drives to two or less.

To work around the problem, reduce the number of RAW drives to two or less.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

Additional query words: stop disk probe Dell Computers Seagate

Keywords: kbbug kbfix kbqfe KB187615

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