Microsoft KB Archive/218392

= OL2000: Pressing the DELETE Key While the Focus Is in the Preview Pane Deletes the Entire Message =

Article ID: 218392

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q218392



SYMPTOMS
With the insertion point in the Preview Pane, pressing the DELETE key deletes the message or item instead of the character immediately to the right of the insertion point.



RESOLUTION
To recover the deleted message, open the Deleted Items folder and move the deleted message or item back to the appropriate folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This behavior is different than Outlook 98, which ignored the DELETE key while the focus was inside the Preview Pane.

Additional query words: OL2K

Keywords: kbbug kbpending KB218392

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