Microsoft KB Archive/265482

= XFOR: Different Functions When Clicking &quot;Mail&quot; Within the Instant Messaging Client =

Article ID: 265482

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q265482



SYMPTOMS
When you attempt to retrieve e-mail messages by clicking the Mail button, and you are using Microsoft Exchange Instant Messaging, the mail client that starts may vary; either Microsoft Outlook, or Hotmail may start.



CAUSE
Depending upon which service you selected to start first, either Microsoft Exchange Instant Messaging, or MSN Messenger Service, their respective e-mail applications will start. For example if you selected Microsoft Exchange Instant Messaging to start first, whenever you click the Mail button, Microsoft Outlook will open.



RESOLUTION
To change which e-mail application starts when you click the Mail button, click the Accounts command on the Tools menu of the Instant Messaging client to find the setting that determines which e-mail client will start.

Keywords: kbprb KB265482

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