Microsoft KB Archive/822835

= Event ID 2085 &quot;Unable to Create Message File ...&quot; =

Article ID: 822835

Article Last Modified on 10/25/2005

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APPLIES TO


 * Microsoft Message Queue Server 1.0
 * Microsoft Message Queuing 2.0

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SYMPTOMS
Microsoft Message Queue Server (MSMQ) storage files may unexpectedly accumulate in the %windir%\system32\msmq\storage directory on a remote MSMQ server when applications perform remote reads against the server. If this problem occurs, an event log error similar to the following event log is logged in the event viewer:

Event Type: Error

Event Source: MSMQ

Event Category: Kernel

Event ID: 2085 Date: 6/10/2003

Time: 1:05:48 PM

User: N/A

Computer: MSMQServer

Description:

Unable to create message file D:\STORAGE\r000001e4.mq. There is insufficient disk space or memory.



CAUSE
This problem occurs if MSMQ server uses the wrong queue handle when it closes the cursor.



Hotfix Information for Windows 2000
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix does not have any prerequisites.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix replaces all previous MSMQ 2.0 hotfixes. The file version of Mqqm.dll can be used to determine the latest version.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  19-Jun-2003  20:25  5.0.0.778         281,360  Mq1repl.dll 17-Jun-2003 17:33  5.0.0.778          14,096  Mq1sync.exe 26-Mar-2003 16:27  5.0.0.774          75,536  Mqac.sys 19-Jun-2003 20:25  5.0.0.773         217,360  Mqads.dll 30-Oct-2002 16:43  5.0.0.761          25,360  Mqbkup.exe 19-Jun-2003 20:25  5.0.0.778          76,560  Mqdscli.dll 19-Jun-2003 20:25  5.0.0.773          42,256  Mqdssrv.dll 21-Oct-2002 20:31  5.0.0.759          98,064  Mqmig.exe 19-Jun-2003 20:25  5.0.0.759         265,488  Mqmigrat.dll 19-Jun-2003 20:25  5.0.0.740         222,480  Mqoa.dll 19-Jun-2003 20:25  5.0.0.762           8,464  Mqperf.dll 19-Jun-2003 20:25  5.0.0.778         428,816  Mqqm.dll 19-Jun-2003 20:25  5.0.0.778         102,672  Mqrt.dll 19-Jun-2003 20:25  5.0.0.776          70,928  Mqsec.dll 19-Jun-2003 20:25  5.0.0.769         400,656  Mqsnap.dll 19-Jun-2003 20:25  5.0.0.762          23,824  Mqupgrd.dll 19-Jun-2003 20:25  5.0.0.778         110,864  Mqutil.dll 19-Jun-2003 20:25  5.0.0.748          64,784  Msmq.cpl

Hotfix Information for Windows NT 4.0
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Windows NT 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  23-Sep-2002  08:51                     11,163  Crdbsp7.sql 23-Sep-2002 08:50                     19,968  Mq2ndnd.exe 02-Jul-2003 08:02  1.0.0.337          61,584  Mqac.sys 23-Sep-2002 08:27  1.0.0.336          34,064  Mqcertui.dll 02-Jul-2003 08:02  1.0.0.337          34,064  Mqdbmgr.dll 02-Jul-2003 08:02  1.0.0.337          59,152  Mqdscli.dll 02-Jul-2003 08:02  1.0.0.337          56,592  Mqdssrv.dll 02-Jul-2003 08:02  1.0.0.337         227,088  Mqis.dll 02-Jul-2003 08:02  1.0.0.337          16,144  Mqkeyhlp.dll 02-Jul-2003 08:02  1.0.0.337         142,096  Mqoa.dll 02-Jul-2003 08:02  1.0.0.337           8,464  Mqperf.dll 02-Jul-2003 08:02  1.0.0.337         509,200  Mqqm.dll 02-Jul-2003 08:02  1.0.0.337         110,352  Mqrt.dll 23-Sep-2002 08:45  1.0.0.336       1,831,320  Mqsetup.dll 02-Jul-2003 08:02  1.0.0.337          14,096  Mqsvc.exe 02-Jul-2003 08:02  1.0.0.337         106,768  Mqutil.dll 23-Sep-2002 08:27  1.0.0.336          62,224  Msmq.cpl

