Microsoft KB Archive/224182

= Encarta Encyclopedia 99: Cannot Play Certain Animations Listed in the Pinpointer =

Article ID: 224182

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q224182



SYMPTOMS
If you click a topic marked with an animation icon in the Pinpointer in Microsoft Encarta Encyclopedia 99, the animation may not be played.



CAUSE
This behavior can occur if the topic is not located on the Encarta CD-ROM.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Encarta Encyclopedia 99.



MORE INFORMATION
Any media topic that is not located on the Encarta CD-ROM is marked with an animation icon in the Pinpointer. However, most topics marked with an animation icon in the Pinpointer are located on the Encarta CD-ROM.

If you want to report a specific topic with which this issue occurs, use the form located on the following Microsoft Web site:

http://support.microsoft.com/support/feedback

Additional query words: multi multi-media media mm filmstrip find list index enc99

Keywords: kbbug kbpending kbui kburl KB224182

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