Microsoft KB Archive/302852

= OL2000: Item Count Incorrect for Messages with Modified Permission =

Article ID: 302852

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 2000 Service Pack 1

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This article was previously published under Q302852





SYMPTOMS
When you use Outlook 2000 to connect to a mailbox that resides on a Microsoft Exchange 2000 server, the item count and the number of items may be incorrect. This behavior may occur when you receive new messages, change folders, delete messages, or move messages from folder to folder.



CAUSE
This problem is caused by a new permissions feature of Exchange 2000. When you assign permissions to items using drive M, it affects the way the client retrieves all items in the folder in which the permission assignment was made.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. Please note that this fix is only for Microsoft Outlook 2000, Service Release 1 (SR-1). This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office 2000 Public Update that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

  Date                Version         Size     File name -  06-14-100        1.0.3.27       41,472   Bjablr32.dll 06-14-100       3.2.0.27       61,952   Bjlog32.dll 01-08-101       1.0.3.28       98,304   Bjsrch32.dll 06-19-100       5.5.2652.65   716,560   Cdo.dll 06-19-100       5.5.2652.65   808,720   Cdo.dll_0004 11-16-100       9.0.0.4715    122,931   Contab32.dll_0002 06-14-100       1.0.3.27      183,808   Emablt32.dll 08-31-100       5.5.3142.0    154,112   Emsabp32.dll_0005 08-03-101       5.5.3164.0    594,192   Emsmdb32.dll_0005 06-02-101       5.5.3159.0    131,344   Emsui32.dll_0005 06-02-100       9.0.0.4201     86,067   Envelope.dll 07-27-101       5.5.3163.0    540,944   Exsec32.dll_0005 04-05-100       9.0.0.4005    192,561   Mimedir.dll 05-21-101       5.5.3157.0    792,576   Msmapi32.dll_0001 05-21-101       5.5.3157.0    623,104   Msmapi32.dll_0002 07-08-100       5.5.3138.0    602,384   Mspst32.dll_0004 07-08-100       5.5.3138.0    528,656   Mspst32.dll_0005 02-01-100       9.0.0.3731    196,661   Oladd.fae 05-23-100       -              150,690   Olexchng.aw   05-30-100        -               26,643   Olsec9.chm 05-23-100       -              170,617   Olxchng9.chm 02-08-101       5.5.3153.0    454,144   Omi9.dll_0001 02-08-101       5.5.3153.0    548,352   Omint.dll_0001 06-06-101       -              129,024   Out2ksec.mst 06-02-101       8.30.3157.0   782,608   Outex.dll 05-24-100       -              554,068   Outlhlp.aw_0001 07-13-101       9.0.0.5512  5,328,946   Outllib.dll 07-13-101       9.0.0.5512  1,675,315   Outllibr.dll 07-13-101       9.0.5512.0    368,691   Pstprx32.dll_0002 06-21-101       9.0.0.5421     73,772   Rm.dll 06-02-100       9.0.0.4201     65,586   Sendto9.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbfix kboffice2000sp3fix kbofficexppresp1fix kbofficexpsp1fix kbprb kbqfe KB302852

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