Microsoft KB Archive/211360

= WD2000: WordPerfect File Contains Garbled Text If Opened in Word =

Article ID: 211360

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211360



For a Microsoft Word 97 version of this article, see 178080.

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to open in Microsoft Word a WordPerfect file that has an extension other than "doc" or "wpd", Word may open the file in text-only format.

NOTE: When the file is opened as text, the document may be displayed incorrectly, and you may see strange or incorrect (garbage) characters.



CAUSE
When the WordPerfect file you are opening has an extension other than .doc or .wpd, Word may not recognize the file as a WordPerfect document and may use the wrong file converter to open the file.

When Word cannot determine which file converter to use, it uses the Text Only file converter.



RESOLUTION
Use one of the following methods appropriate for your situation:

Method 1: Specify Which File Converter to Use When Opening a File
To specify which file converter to use when Word opens a WordPerfect file, follow these steps:
 * 1) Start Word and open a new, blank document. Do not try to open your WordPerfect file.
 * 2) On the Tools menu, click Options, and then click the General tab.
 * 3) On the General tab, select the Confirm conversion at open check box, and then click OK.
 * 4) On the File menu, click Open.
 * 5) Select the WordPerfect document you want to open, and then click Open.
 * 6) In the Convert File dialog box, select WordPerfect 6.x, and then click OK.

Word now opens your WordPerfect document correctly using the WordPerfect 6.x converter.

Method 2: Set Word to Open a WordPerfect File with a Different Extension
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To set Word to open a WordPerfect file with a different extension, follow these steps:  Quit Word and all other Windows programs. On the Windows Start menu, click Run. In the Open box, type RegEdit and click OK. In the Registry Editor, open the following Import registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Shared Tools\Text Converters\Import

 In the left pane, click WordPerfect6x. In the right pane, click Extensions. On the Edit menu, click Modify.</li> In the Value Data box, you may see some extensions similar to the following:

doc wpd

Add your specific extension to this list.

For example, if you have saved files in WordPerfect with a "wp7" extension, add the wp7 extension to the Value Data box. The Value Data box should now resemble the following:

doc wpd wp7

NOTE: You can add all the different extensions you use for saving your WordPerfect files to this list.</li> Repeat step 7 for each extension you want to add, and then click OK.</li> On the Registry menu, click Exit.</li></ol>

After you restart Word, it will use the WordPerfect 6.x file converter to open your WordPerfect files with the different extensions.

Method 3: Check Font Substitution
If Methods 1 and 2 do not resolve this problem, check for any font substitution in the document. To do this, click Font Substitution on the Compatibility tab (on the Tools menu, click Options). If there are font substitutions in the document, try changing the substituted font to a common TrueType font, such as Arial or Times New Roman.

Microsoft has a Font Repair macro that may automatically correct font-mapping and character-mapping issues in the document. For more information about the Font Repair macro, browse to the following Microsoft Web site:

http://office.microsoft.com/downloads/2000/fontrepair.aspx

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MORE INFORMATION
Starting with WordPerfect version 6.x, the default file extension when saving files from WordPerfect is "wpd." Microsoft Word automatically recognizes and opens files created in WordPerfect 6.x and later with the .wpd file extension.

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