Microsoft KB Archive/892198

= The Natural Keyboard Elite does not respond after you resume from standby in Windows XP SP2 =

Article ID: 892198

Article Last Modified on 1/14/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
The Microsoft Natural Keyboard Elite does not respond to input after you resume your Microsoft Windows XP Service Pack 2 based-computer from standby.



CAUSE
This problem can occur if the Natural Keyboard Elite is connected to the universal serial bus (USB) port on your computer.



WORKAROUND
To work around this problem, use one of the following methods:
 * Disconnect the keyboard from the USB port. Then reconnect the keyboard to the USB port.
 * Turn off the computer. Then connect the keyboard to the PS/2 port instead of to the USB port.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot KB892198

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