Microsoft KB Archive/320888

= OL2002: Inbox Rules Are Not Visible After You Migrate to Outlook 2002 Service Pack 1 =

Article ID: 320888

Article Last Modified on 7/28/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q320888



SYMPTOMS
Inbox Assistant (Rules Wizard in Microsoft Outlook 97) rules are not visible after you migrate to Outlook 2002 Service Pack 1 (SP-1).

NOTE: This problem occurs if the following conditions are true:
 * Rules that have actions that are server based continue to work even if they do not appear.
 * Rules that have actions that are client based (for example, rules that move items to your personal folders (.pst) file or rules that notifies the user of new messages) do not work.
 * If you use silent import for rules, all Inbox rules are lost.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The fix should have the following file attributes or later, and targets any language:   Date         Time     Size      File name --  12-Apr-2002  06:36   2,131,968  Outlook.msp 12-Apr-2002 07:19   4,008,960  Outlook_admin.msp 12-Apr-2002 06:45       2,873  Readme.txt After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version             Size   File name --  23-Jan-2002  09:32  10.0.3716.0       342,344  Exsec32.dll 11-Apr-2002 23:40  10.0.4009.0       534,856  Outlcm.dll 11-Apr-2002 23:40  10.0.4009.0     6,306,120  Outllib.dll 21-Dec-2001 03:44  10.0.3618.0        92,488  Outlmime.dll 06-Feb-2002 00:14  10.0.3729.0       117,064  Outlph.dll 29-Nov-2001 10:21  10.0.3527.0        47,432  Recall.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 2 (SP-2).



MORE INFORMATION
Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kbofficexpsp2fix kbhotfixserver KB320888

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