Microsoft KB Archive/178954

INV: Column Headers Missing in Report Printout

PSS ID Number: Q178954 Article last modified on 11-13-1998

WINDOWS:

WINDOWS

================================================================ ==

The information in this article applies to:

 == MSN MoneyCentral == 

= SYMPTOMS =

When you print a report or article using MSN Investor, the column headings and other items that are displayed as white text with a green background do not print.

= CAUSE =

This is usually specific to the display settings of your computer or the printer drivers.

= RESOLUTION =

NOTE: Because there are several versions of Windows, the following steps may be different on your computer. If they are, please consult your product documentation to complete these steps.

Change the Color Palette
Change the display settings, specifically the Color Palette, to see if that affects the output. To change the Color Palette, follow these steps:


 * 1) Quit all programs on your computer.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click Display.
 * 4) On the Settings tab, click a different Color Palette setting.
 * 5) Click OK, and then if you are prompted to, restart the computer.
 * 6) Try printing from Investor again.

If this resolves the problem, contact your video/display manufacturer to get an updated video driver that may allow you to print using the original settings.

Also confirm that you have the latest printer driver for the printer you are using. You may want to install an older printer driver to see if that works.

Save as HTML
If the above procedure does not resolve the problem try the following workaround. If you have a copy of Microsoft Excel 97 or another program that can open an HTML document, then you can save your data as an HTML file, open it in that program and print it.


 * 1) If the page contains frames, click once in the data frame containing the text you wish to print in order to activate that frame. Otherwise, start at step 2.
 * 2) On the File menu, click Save As and save the data as an HTML file.
 * 3) Open the file in another program and print it.

Once the file is in the other program, you can make other modifications as needed.

= Additional query words: Inv =

Keywords : kbprint kbdta Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.