Microsoft KB Archive/196669

= XCON: MTA Queue Length in Performance Monitor Can Show More Messages than in Queue =

Article ID: 196669

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q196669





SYMPTOMS
The Microsoft Exchange Server Message Transfer Agent (MTA) queue displayed in the Exchange Server Administrator program does not agree with the queue length displayed in Performance Monitor queue length for a specific connection instance.



CAUSE
The MTA is failing to update the Performance Monitor queue length for a MSExchangeMTA Connections Instance when you delete an object in the Exchange Server Administrator program MTA queue.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later: Component: Message Transfer Agent (MTA)

File Name     Version -  Dbserver.sch   5.5.2500.0 Dcprods.cat   5.5.2500.0 Ems_rid.dll   5.5.2500.0 Emsmta.exe    5.5.2500.0 Info4log.cfg  5.5.2500.0 Infodlog.cfg  5.5.2500.0 Infollog.cfg  5.5.2500.0 Infotlog.cfg  5.5.2500.0 Mtacheck.exe  5.5.2500.0 Mtamsg.dll    5.5.2500.0 P2.xv2        5.5.2500.0 X400om.dll    5.5.2500.0 X400omv1.dll  5.5.2500.0



WORKAROUND
The queue length can be reset to the correct number by restarting the MTA.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbbug kbfix kbqfe KB196669

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