Microsoft KB Archive/280016

= SBS: Renaming Fax Cover Page with Blank Name Generates a Misleading Error Message =

Article ID: 280016

Article Last Modified on 1/15/2006

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APPLIES TO


 * Microsoft BackOffice Small Business Server 2000 Service Pack 1
 * Microsoft BackOffice Server 2000

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This article was previously published under Q280016



SYMPTOMS
While you are renaming personal cover pages on Small Business Server 2000 fax or BackOffice Server 2000 fax, if you try to save the cover page with a blank name, you receive the following misleading error message:

Cannot create a file when that file already exists. [183, 7100000597]

NOTE: The actual number may vary.

The original name of the cover page is retained.



CAUSE
This problem occurs because empty file names are not permitted in the Windows 2000 operating system. However, the error that you receive in this scenario does not indicate that you left the name blank.



RESOLUTION
Because the original name of the cover page is retained, to resolve this problem, just perform the renaming operation again and provide a valid name.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Additional query words: smallbiz SBS BOS

Keywords: kberrmsg kbprb KB280016

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