Microsoft KB Archive/289487

= Visio2002: Fill Dialog Box Does Not Display Patterns Correctly in Pattern Combo Box =

Article ID: 289487

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Visio 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition

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This article was previously published under Q289487



SYMPTOMS
When you use Microsoft Visio in conjunction with a Number Nine Imagine 128 video card, and you attempt to fill a shape by using the Fill command on the Format menu, some of the fill colors may be missing.



CAUSE
This behavior can occur if you are working on a Microsoft Windows 98-based computer, and you have a Number Nine Imagine 128 series video display card installed.



RESOLUTION
To work around this issue, use any of the following methods:
 * Switch to the standard VGA or super VGA driver. -or-


 * Contact the manufacturer for an updated driver. -or-


 * Follow these steps to change the Hardware Acceleration setting to None:

(NOTE: Microsoft has not fully tested the following workaround and therefore cannot guarantee its results.)
 * Click Start, point to Settings, and then click Control Panel.
 * Double-click the System icon.
 * Click the Performance tab.
 * Click Graphics.
 * Change the Hardware Acceleration setting to None, and then click OK.
 * Click OK to close the System Properties dialog box.

For information about how to contact Number Nine Corporation, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: prb vid numbernine

Keywords: kbfix kbprb KB289487

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