Microsoft KB Archive/226546

= Error Message When You Start Visioneer PaperPort =

Article ID: 226546

Article Last Modified on 8/23/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.0
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q226546



SYMPTOMS
When you attempt to start the Visioneer PaperPort program or the software for the CanoScan FB 630P scanner, you may receive one of the following error messages:

The Shell32.dll file is Linked to Missing Export

Shlwapi.dll:ShRegGetUAValueA

The Shell32.dll file is Linked to Missing Export

Shlwapi.dll:ShRegGetUSValueA



CAUSE
This behavior can occur if there is an older version of the Shlwapi.dll file in the program's folder.

PaperPort uses the Paperport folder and the CanoScan FB 630P scanner uses the Canon Creative folder.



RESOLUTION
To resolve this issue, copy the Shlwapi.dll file from the Windows\System folder to the Paperport or Canon Creative folder:
 * 1) Rename the Shlwapi.dll file in the Paperport or Canon Creative\Photo Deluxe folder to another name.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming Files topic.
 * 1) Copy the Shlwapi.dll file from the Windows\System folder to the PaperPort or Canon Creative\Photo Deluxe folder.

For information about how to copy a file, click Start, click Help, click the Index tab, type copying, and then double-click the Copying Files topic.



MORE INFORMATION
The Visioneer PaperPort program shares information with and manages documents for use with your scanner. Information about this issue is also available at the following Visioneer Web site:

http://support.visioneer.com/

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb kbprod2web KB226546

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