Microsoft KB Archive/216297

= XCLN: Outlook 98 Active Setup Fails Error =

Article ID: 216297

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q216297



SYMPTOMS
When you attempt to install Outlook 98, the Setup may fail, and you receive the following error message:

The producer entry point 0cbytestream@@qae@xz could not be located in the dynamic link library Msoert.dll

The Active Setup.log may show the following entry: ****** Install for component - MailNews****** Dependency check - BASEIE40_Win OnStartComponent: ID: MailNews Download: 0 KB  Install 2304 KB Space remaining on windows drive: 1100448 CheckTrust: C:\WINNT\msdownld.tmp\ASE001.tmp\MAILNEWS.CAB, Result: 0 (OK) File extraction: C:\WINNT\msdownld.tmp\ASE001.tmp\MAILNEWS.CAB, Result: 0 (OK) Launching Inf - inf: C:\WINNT\msdownld.tmp\ASE001.tmp\msimn.inf, section: Default Inf failed - return code 8007007f Timing rates: Download: 0, Install 60000 OnStopComponent: ID: MailNews HRESULT: 80004005 (Failed) Phase: 7 Status: 0



CAUSE
Internet Explorer or Outlook Express files are missing or corrupted.



WORKAROUND

 * 1) Remove Outlook 98.
 * 2) Reinstall Internet Explorer 3.02 or later to replace any missing or damaged files.
 * 3) Reinstall Outlook 98.



MORE INFORMATION
Outlook shares files installed with Internet Explorer for common HTML or Internet Mail Service-based tasks such as POP3 connections, Outlook Today Web Page view, and the Active Setup.

Additional query words: 8.5

Keywords: kbprb KB216297

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