Microsoft KB Archive/261298

= Access Violation in Remote Procedure Call Server Service (RPCSS) =

Article ID: 261298

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 6
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Workstation 4.0
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT 4.0 Service Pack 5
 * Microsoft Windows NT 4.0 Service Pack 6

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This article was previously published under Q261298



SYMPTOMS
The Remote Procedure Call Server service (RPCSS) may, in certain situations, cause an access violation.



CAUSE
This behavior occurs because a corrupted RPC packet is being sent to the RPC service. The code that unmarshalls the data (unpacks it) does not succeed under certain conditions of packet corruption.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Size     File name   Platform -  04/25/2000  03:00p  342,800  Rpcrt4.dll  Intel 04/25/2000 03:08p  106,768  Rpcss.exe   Intel 03/28/2000 06:34p  579,344  Rpcrt4.dll  Alpha 04/25/2000 03:07p  183,056  Rpcss.exe   Alpha



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB261298

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