Microsoft KB Archive/156638

= OFF97: International English SR-1 Patch Offpro97.inf =

Article ID: 156638

Article Last Modified on 8/31/2005

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APPLIES TO


 * Microsoft Office 97 Standard Edition

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This article was previously published under Q156638



SUMMARY
An updated version of the Offpro97.inf file is available. This updated .inf file addresses a problem that occurs after you install the Service Release 1 (SR-1) Patch for the International English version of Microsoft Office 97 Professional Edition with Microsoft Bookshelf Basics.

When this problem occurs, you can no longer run the Setup program in maintenance mode. When you attempt to do so, the following error message appears:

Setup Error 825 Object 9807. Your setup files may be damaged. Try restarting the setup program from where you originally ran it.

This message is followed by similar messages for Object 10004, Object 9905, and Object 9906.

Then, the following message appears:

Microsoft Office 97 setup was not completed successfully.

The problem occurs because the patch modifies the Off97Pro.inf file, which causes the maintenance mode installation to fail.

NOTE: This problem affects only the International English version of Microsoft Office 97 Professional with Bookshelf. All other versions of Microsoft Office 97 and individual programs are not affected by this issue.



MORE INFORMATION
The following file is available for download from the Microsoft Download Center:

Offpro97.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

Additional query words: sr1

Keywords: kberrmsg kbinfo kbdownload kbfile kbsetup KB156638

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