Microsoft KB Archive/184079

Parent’s Room: Large Blank Area, or Right Side Not Displayed

PSS ID Number: Q184079 Article last modified on 04-17-1998

WINDOWS:1.0

WINDOWS

================================================================ ==

The information in this article applies to:


 * Microsoft Barney Goes to the Circus, version 1.0
 * Microsoft Barney Under the Sea, version 1.0
 * Microsoft Fun on the Farm with Barney, version 1.0
 * Microsoft Fun on Imagination Island with the Microsoft ActiMates PC Pack, version 1.0 ———————————————————————

= SYMPTOMS =

When you enter the Parent’s Room in one of the Barney software titles listed in the applies to section of this article, there may be a large blank area on the screen, or the right side of the page may not be displayed. Additionally, you may be unable to scroll to see the rest of the page.

These symptoms may occur in the Gifts, CD Title Information, ActiMates Barney, and Reading Room areas.

= CAUSE =

This behavior can occur if you are using Microsoft Internet Explorer version 4.71.1712.6.

= RESOLUTION =

To resolve this problem, download and install the Actblank.exe update file.

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft Barney software titles listed in the applies to section of this article.

= MORE INFORMATION =

The following file is available for download from the Microsoft Software Library:

~ Actblank.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q119591 TITLE : How to Obtain Microsoft Support Files from Online Services

NOTE: This problem does not occur if you are using Internet Explorer version 3.02, which is included on the Barney software title CD-ROM.

Additional query words: 1.00 barnie barney acti mates mate acta actimate actamates actamate missing white clipped gap move cut off ====================================================================== Keywords : kbdisplay actimates barney kbimu Version : WINDOWS:1.0 Platform : WINDOWS Issue type : kbbug Solution Type : kbfix ============================================================================= Copyright Microsoft Corporation 1998.