Microsoft KB Archive/935181

= The Protection Manager host and client services continue to run after the license expires =

Article ID: 935181

Article Last Modified on 7/19/2007

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APPLIES TO


 * Winternals Protection Manager 1.0
 * Winternals Protection Manager 2.0

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
After the Winternals Protection Manager license period expires, the Protection Manager’s host and the client services continue to run. However, you cannot start the Protection Manager console. Additionally, Roles are still applied, and the Delegator consoles can still manage application requests.



WORKAROUND
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To work around this problem, follow these steps:  Contact Microsoft Customer Service to update the license key. Delete the existing registry subkey from the following registry location:

 Start the Protection Manager console.

Note You will be prompted for the new license key.

Additional query words: Winternals 30451 License expire Console

Keywords: kbtshoot kbexpertiseinter KB935181

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