Microsoft KB Archive/237270

= Encarta 2000: How to Troubleshoot Issues Using Registry Keys =

Article ID: 237270

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 2000 Standard Edition
 * Microsoft Encarta Reference Suite 2000
 * Microsoft Encarta Encyclopedia 2000 Concise Edition
 * Microsoft Encarta Encyclopedia 2000 Deluxe Edition

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This article was previously published under Q237270



SUMMARY
Both the Encarta Encyclopedia 2000 and the Encarta Reference Suite 2000 Installation and Resources CD-ROM contain a set of registry keys you can use to modify program behavior.

The following table lists both the file names and the functions of these registry keys as well as their location on the Installation and Resources CD-ROM.

CAUTION: Do not modify the contents of these registry keys unless you are explicitly instructed to do so by a Microsoft Support Professional.

For additional information about the function of registry keys when troubleshooting issues in Encarta 2000, click the article number below to view the article in the Microsoft Knowledge Base:

238922 Encarta 2000: Detailed Description of Registry Key Functions



MORE INFORMATION
To use these registry keys to troubleshoot issues in Encarta 2000:

 Insert the Encarta Encyclopedia 2000 or the Encarta Reference Suite 2000 Installation and Resources CD-ROM into your CD-ROM or DVD-ROM drive. Press and hold down the SHIFT key as you insert the CD-ROM to prevent the program from starting automatically. Click Start, and then click Run. In the Open box, type the following line and then click OK



where  is the drive letter of your CD-ROM or DVD-ROM drive. Double-click the Ee or Ero folder. Double-click the registry key you want to use to modify program behavior, and then follow the instructions on the screen if necessary. Start Encarta Encyclopedia 2000 and test the results.</ol>

Additional query words: multi multi-media media mm ee2k ers2k troubleshoot tshoot

Keywords: kbenv kbhowto KB237270

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