Microsoft KB Archive/292005

= E-mail Attachments and Addresses Can Appear Corrupted When Using CDO Programs =

Article ID: 292005

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q292005



SYMPTOMS
When you use Outlook Express to send a text attachment that contains Unicode characters, the attachment becomes corrupted if the recipient tries to open it with a Collaboration Data Objects (CDO) program. This behavior occurs on a computer that runs Windows 2000 with CDO programs in Exchange 2000.

This behavior can also affect the appearance of an e-mail address if a message that you post to a newsgroup uses a double-byte character set (DBCS). The characters in the address properties appear as question marks in e-mail clients. You may also experience this behavior if you use Japanese characters and view the address in the English locale.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time    Version      Size       File name ---  6/12/2001    04:56p  6.0.3940.23  2,524,432  Cdosys.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbMgmtAdmin

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbsysadmin kbwin2000sp3fix kbhotfixserver KB292005

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