Microsoft KB Archive/159818

= OFF97: Binder Stops Responding Using Binder Page Setup Dialog =

Article ID: 159818

Article Last Modified on 6/13/1999

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APPLIES TO


 * Microsoft Office Binder 97

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This article was previously published under Q159818



SYMPTOMS
When using Microsoft Office Binder 97, you may receive the following error message

BINDER caused an invalid page fault in module BINDER.EXE at

014f:3003628e.

and Microsoft Office Binder 97 stops responding (crashes).



CAUSE
This problem will occur if all of the following conditions are true:


 * In Microsoft Office Binder 97, you click Binder Page Setup on the File menu.

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 * When you first look at the Header or Footer list box in the Header/Footer tab, the box appears completely empty. It does not even contain the word "[None]".

-and-
 * You click the Header or Footer list box, point at (but do not click) one or more items in the list, and then click somewhere else in the dialog box without clicking the list again.



RESOLUTION
To prevent this problem from occurring, make sure that if you click the Header or Footer list box, you click an item in the list before clicking anywhere else.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: OFF97 crashes hangs locks freezes stops responding

Keywords: KB159818

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