Microsoft KB Archive/214582

= Err Msg: An Error Occurred Loading C:\Program Files\Outlook Express\Msimnui.dll... =

Article ID: 214582

Article Last Modified on 11/17/2003

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APPLIES TO


 * Microsoft Outlook Express 4.01
 * Microsoft Internet Explorer 4.01 Service Pack 1
 * Microsoft Internet Explorer 4.01 Service Pack 2

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This article was previously published under Q214582



SYMPTOMS
When you attempt to install Internet Explorer version 4.01 or 4.01 Service Pack 1 (SP1), you may receive the following error message:

An error occurred loading C:\Program Files\Outlook Express\Msimnui.dll. The file may not have been installed or it has been corrupted.

Once Internet Explorer is installed and you attempt to start Outlook Express, you may receive the following error message:

Unable to start program. One of the required components may be busy or missing. Please check your installation and try again.



CAUSE
This problem can occur if either of the following situations exists:
 * You install Internet Explorer 4.01 Service Pack 2 (SP2), uninstall it, and then install Internet Explorer 4.01.
 * You install Internet Explorer 4.01 Service Pack 1 (SP1), uninstall it, and then install Internet Explorer 4.01.



RESOLUTION
To work around this problem, install Internet Explorer 4.01 SP2 or SP1 again.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You may also receive the first error message while Internet Explorer is configuring personalized settings.

Keywords: kberrmsg kbsetup kbprb KB214582

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