Microsoft KB Archive/165774

= Windows NT Does Not Detect Serial IntelliPoint Mouse =

Article ID: 165774

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q165774



SYMPTOMS
When you replace an existing serial mouse with a Microsoft Mouse Port mouse connected to a serial adapter, the driver tab in Control Panel shows the mouse as "Unknown" and the Change button is unavailable.



CAUSE
Windows NT cannot detect the mouse type properly through the serial adapter.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
A serial adapter is a device that permits a Mouse Port mouse to be used from a serial port.

To determine if your mouse is using such an adapter, examine the connection to the computer. A Mouse Port mouse has a round plug on the end of the cable. If your mouse has such a plug and is plugged into another connector that is not round, your mouse is using a serial adapter.

Keywords: kbenv kbhardware KB165774

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