Microsoft KB Archive/275955

= ~$Normal.dot template file is not automatically deleted in Word =

Article ID: 275955

Article Last Modified on 1/30/2007

-

APPLIES TO


 * Microsoft Office Word 2003
 * Microsoft Word 2002 Standard Edition
 * Microsoft Office Word 2007

-



This article was previously published under Q275955





SYMPTOMS
When you view the contents of the folder that contains your Microsoft Office Word templates, the autosave copy of the normal template, ~$Normal.dot, appears even after Word is started and then you quit the program normally.



CAUSE
This issue may occur if you make a change to the Normal.dot template and Word quits unexpectedly. Autosave files are normally deleted after the document owner (the program that created the autosave file) opens the file and then closes normally, but the normal template autosave file is not deleted.



RESOLUTION
To resolve this issue, manually delete the autosave file. To delete the file ~$Normal.dot, follow these steps:  Start Microsoft Windows Explorer. Locate the ~$Normal.dot file.

It is typically located in the default Word template folder:



 Right-click the ~$Normal.dot file, and then click Delete. When you receive the confirmation message, click Yes.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: WD2002 WD2003 WD2007

Keywords: kbprb kbtemplate KB275955

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.