Microsoft KB Archive/234331

MSN Gaming Zone Error Message: SmartUpdate Failed…

PSS ID Number: Q234331 Article last modified on 06-16-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == MSN Gaming Zone == 

= SYMPTOMS =

When you attempt to install the MSN Gaming Zone plug-in, you may receive one of the following error messages:

SmartUpdate failed: JAR archive failed security check. Corrupt JAR file.

SmartUpdate failed: Downloaded archive is not a JAR file.

SmartUpdate failed: There is not enough disk space to complete this operation.

= CAUSE =

This behavior can occur if both of the following conditions are true:


 * The MSN Gaming Zone Java Archive (JAR) file or plug-in installed on your computer is the incorrect version or is damaged.
 * You use Netscape Navigator to connect to the MSN Gaming Zone.

= RESOLUTION =

To resolve this issue, install the latest version of the MSN Gaming Zone JAR file or plug-in. To do this:

  Quit Netscape Navigator if it is running.   Click Start, and then click Run.   In the Open box, type the following line (including the quotation marks), and then click OK “ :Files ” where is the drive letter of the hard disk on which Netscape Navigator is installed and  is the folder in which Netscape Navigator is installed.   Click the IGZ folder, and then press the DELETE key. When you are prompted to confirm the folder deletion, click Yes.   Start Netscape Navigator. </li>  On the Edit menu, click Preferences. </li>  Click Advanced, and then click Cache. </li>  Click Clear Memory Cache, and then click Clear Disk Cache. </li>  Click OK. </li>  Quit Netscape Navigator. </li>  Restart Netscape Navigator, and then connect to the MSN Gaming Zone. The latest version of the MSN Gaming Zone JAR file or plug-in is installed automatically when you connect to the Zone. </li></ol>

If the issue continues to occur, create a new Netscape Navigator profile. To do this:


 * 1) Quit Netscape Navigator.
 * 2) Click Start, point to Program Files, point to Netscape, point to Utilities, and then click User Manager Profile.
 * 3) Click New.
 * 4) Follow the instructions on the screen to create a new profile.
 * 5) Click Finish, and then restart Netscape Navigator.

Additional query words: msngz igz activex control plugin

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========================================================= Keywords : kbenv kberrmsg igz msgame kbfaq Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.