Microsoft KB Archive/305457

= Some Terminal Server Processing Rules Are Missing After Upgrade to MOM =

Article ID: 305457

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager 2000 Service Pack 1

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This article was previously published under Q305457



SYMPTOMS
After you upgrade from Operations Manager 3.22 Service Pack 1 to Microsoft Operations Manager 2000 (MOM), some rules may be missing from the Processing Rule Group for Microsoft Windows NT 4.0 Terminal Server Edition (TSE). For example, the NTDLL rule group may lack some event rules that were present before the upgrade.

However, a fresh install of MOM includes these event rules.



WORKAROUND
To work around this behavior, import the Terminal Server Management Pack (.akm) into MOM again and enable the option to replace existing rule groups with the rule groups that are in the imported Management Pack.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To locate the NTDLL rule group, go to the Rules node, click Processing Rule Groups, click Microsoft Windows Terminal Server, click WTS NT 4.0, and then click WTS NT 4.0 - NTDLL.

Keywords: kbbug kbenv kbpending kbsetup KB305457

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