Microsoft KB Archive/931630

= The Distributed File System (DFS) service stops unexpectedly or stops responding in a Microsoft Windows Server 2003-based cluster environment =

Article ID: 931630

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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SYMPTOMS
The Distributed File System (DFS) service stops unexpectedly or stops responding in a Microsoft Windows Server 2003-based cluster environment. This problem occurs if the following conditions are true:  You have set the DfsDnsConfig registry entry to 1 to enable fully qualified domain name (FQDN) referrals. Any of the following hotfixes are applied on the server that is running the DFS service:  

900622 DFS referral queries do not return the fully qualified domain name of the DFS root in a Windows Server 2003 cluster environment

 

908129 Group Policy objects are not applied on client computers when those client computers connect to a Windows Server 2003-based domain controller that runs the DFS service

 

910319 The Distributed File System service stops unexpectedly during system startup on a Windows Server 2003 Service Pack 1-based domain controller

 

910929 When you run the DFS Consolidation Root Wizard on a Windows Server 2003 Service Pack 1-based Cluster service computer, event 1055 is logged on the cluster nodes

 

917417 The DFS root server cannot do the site costing correctly and local DFS client computers are referred to remote DFS share location after you install Windows Server 2003 Service Pack 1 on the domain controller

 

927291 The &quot;Dfsutil /import&quot; command takes a long time to finish when you run this command to import DFS links to a stand-alone DFS root on a Windows Server 2003-based computer

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Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 or an x64-based version of Windows Server 2003 installed. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
You must restart the DFS service after you apply this hotfix.

Hotfix replacement information
This hotfix replaces the hotfixes that are described in the following Knowledge Base articles:

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 with Service Pack 1, Itanium-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information about the DfsDnsConfig registry entry, click the following article number to view the article in the Microsoft Knowledge Base:

244380 How to configure DFS to use fully qualified domain names in referrals

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: MSCS clustering

Keywords: kbclustering kbwinserv2003presp2fix kbexpertiseinter kbbug kbfix kbhotfixserver kbqfe kbpubtypekc KB931630

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