Microsoft KB Archive/276445

= XADM: Service Creation Does Not Work Using Exchsync Utility =

Article ID: 276445

Article Last Modified on 2/26/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q276445



SYMPTOMS
When you use the Exssrv.exe portion of the Exchsync utility for public folder replication among Exchange 5.5 organizations, you may receive the following error message when you attempt to install the Replication Service, and the service creation does not work:

Unable to create service.



CAUSE
This issue can occur if you specify the user name alone, without the Domain Name, in the &quot;Account&quot; section when you install the service. You need to explicitly state the domain name of the account that you want to use as a service account for the Exchsync service in the service creation dialog box.

While this is not immediately apparent, the InterOrg User Guide (INTERORGUG.HTM) explicitly states this in the last paragraph titled &quot;Setting Up the Replication Service&quot;.



RESOLUTION
To resolve this issue, when you update the Account box for service account information, use the \  convention.

Additional query words: inter-org interorg interorganizational

Keywords: kbprb KB276445

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