Microsoft KB Archive/192835

= "Fatal Exception 0D" Using Copy Disk Command =

Article ID: 192835

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q192835



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you use the Copy Disk command in My Computer or Windows Explorer, you may receive the following error message after you insert the destination disk and click OK:

Fatal Exception 0D has occurred at in VxD V86MMGR (01)+

In addition, the Performance tab in the System tool in Control Panel may indicate that your floppy drives are using MS-DOS Compatibility mode.



CAUSE
This behavior can occur if the Hsflop.pdr file is missing or damaged.



RESOLUTION
To resolve this behavior, follow these steps:

 Click Start, point to Find, and then click Files Or Folders. In the Named box type "hsflop.pdr" (without quotation marks), and then click Find Now. If the Hsflop.pdr file is found, right-click it, click Rename, and then type a new name for the Hsflop.pdr file (such as Hsflop.xxx).

If the Hsflop.pdr file is not found, skip to step 4.

For more information about how to rename a file, click Start, click Help, click the Index tab, type "renaming" (without quotation marks), and then double-click the "Renaming Files" topic. Quit the Find tool. Use the System File Checker tool to extract a new copy of the Hsflop.pdr file from your original Windows 98 disks or CD-ROM to the :\windows\system\iosubsys folder, where is the drive on which you installed Windows 98, and is the folder in which you installed Windows 98.

For more information about how to use the System File Checker tool to extract files, please see the following article in Microsoft Knowledge Base:

ARTICLE-ID: 129605

TITLE : How to Extract Original Compressed Windows Files

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To work around this behavior, type the following command at a command prompt and then press ENTER

diskcopy : :

where is the drive from which you are copying files, and is the drive to which you are copying files.

Additional query words: hsflop pdr

Keywords: kberrmsg kbfatalexerr0d kbprb KB192835

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