Microsoft KB Archive/830066

= Windows Update reports that new updates are not available, although your computer is not up to date =

PSS ID Number: 830066

Article Last Modified on 12/10/2003

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The information in this article applies to:


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Server

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SYMPTOMS
When you visit the Windows Update Web site and scan for new updates, you receive a message that states that new updates are not available, although your computer is not up to date.

When you view the contents of the Windows Update.log file, you see an entry that is similar to the following:

 <00:00:00> <00:00:00>   Error     IUENGINE       Querying software update catalog from https://v4.windowsupdate.microsoft.com/getmanifest.asp (Error 0x800C0008)

Note In this example,  represents the date of the error, and <00:00:00> represents a time in 24-hour notation.



RESOLUTION
To resolve this behavior, follow these steps:
 * 1) Start Internet Explorer.
 * 2) In the Address box, type https://v4.windowsupdate.microsoft.com/getmanifest.asp, and then click Go.
 * 3) In the Revocation information about the certificate was not available... do you still want to connect? dialog box, click Yes.
 * 4) On the Tools menu, click Windows Update.
 * 5) On the Windows Update Web page, click Scan for Updates.



MORE INFORMATION
In Microsoft Windows 2000, Windows Update.log is located in the \Winnt folder, where   is the hard disk drive where Windows is installed.

In Microsoft Windows XP, Windows Update.log is located in the \Windows folder, where   is the hard disk drive where Windows is installed.

Keywords: kbprb KB830066

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch kbWinXPHome kbWinXPHomeSearch kbWinXPPro kbWinXPProSearch kbWinXPSearch

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