Microsoft KB Archive/198182

WD: General Display and Printing Issues Under Macintosh OS 8.5

PSS ID Number: Q198182 Article last modified on 02-12-1999

MACINTOSH:6.0,6.0.1,6.0.1a

MACINTOSH

================================================================ ==

The information in this article applies to:


 * Microsoft Word for the Macintosh, versions 6.0, 6.0.1, 6.0.1a, used with: Apple Macintosh System Software 8.5 ———————————————————————

= SYMPTOMS =

This article lists known issues with Word 6.x for Macintosh when upgrading to the Apple Macintosh System Software 8.5 (Mac OS 8.5).

The symptoms covered include the following: - Menus no longer 3-D - Window redrawn incorrectly after maximize - Euro character prints blank or as currency symbol

Menus No Longer 3-D
Symptoms: When you select the menus in Word, they no longer appear in gray scale or three-dimensional effects. The menus have a white background.

Workaround: There is no known workaround at this time.

Window Redrawn Incorrectly After Maximize
Symptoms: The title bar of the document is not stretched across the top of the window.

Workaround: 1. Click in Finder. 2. Click in Word Document.

Euro character prints blank or as currency symbol
Symptoms: When you print a document containing the new euro symbol, the symbol does not print or prints as a currency symbol.

Cause: Either you are printing to a greyshared printer driver that is on a system software earlier than OS 8.5, or you are using a PostScript printer driver earlier than 8.6.

Workarounds: For greyshared printers, upgrade the OS on the Macintosh that the printer is shared from. For PostScript drivers, upgrade the PostScript driver to version 8.6 (shipped with OS 8.5) or later.

More Information: Fonts are supplied to greyshared printers drivers by the host computer, not the client. Because the OS fonts prior to 8.5 did not have support for the euro symbol, host computers using system software prior to OS 8.5 are unable to print this font.

Printer drivers that have greyshared capabilities include: - LaserWriter 300/LS (runs Personal LaserWriter LS, Personal Laserwriter 300) - Color StyleWriter 1500 - Color StyleWriter 2500 - Color StyleWriter Pro

The updated PostScript driver (version 8.6 and later) is needed to force the download of the euro glyph, since that symbol is not on PostScript printers.

Additional query words: missing grayed greyed gray grey hewlett packard greyscale ====================================================================== Keywords : kbdta macword word6 Version : MACINTOSH:6.0,6.0.1,6.0.1a Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.