Microsoft KB Archive/883664

= You receive a “Stop 0x0000008e” error message occasionally on a Windows Server 2003-based computer =

Article ID: 883664

Article Last Modified on 7/24/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

-





SYMPTOMS
When you use a Microsoft Windows Server 2003-based computer, your computer may occasionally stop responding and display an error message that is similar to the following:

Stop: 0x0000008e (0xc0000005, 0xf729b4de, 0xb42508ec, 0x00000000)



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit editions
 Date        Time   Version       Size     File name  Platform --  10-Aug-2004  22:44  5.2.3790.198  619,008  Ntfs.sys   x86

Windows Server 2003, 64-bit editions
 Date        Time   Version       Size       File name  Platform 10-Aug-2004 10:14  5.2.3790.198  1,694,208  Ntfs.sys   IA-64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

Keywords: kbqfe kbhotfixserver kbfix kbbug kbwinserv2003presp1fix KB883664

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.