Microsoft KB Archive/234550

= Random Crashes on Alpha Proliant 42x0 =

Article ID: 234550

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q234550



SYMPTOMS
Alpha computers may randomly stop responding and display blue screen error messages.



CAUSE
This problem occurs because there are some Alpha interrupt dispatch routines within Windows NT that do not handle interrupt objects properly. This causes some internal coding to take the wrong path and can lead to random crashes.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

The latest service pack is also available at the following Internet location:

http://www.microsoft.com/windows/servicepacks/



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Keywords: kbbug kbfix kbqfe KB234550

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