Microsoft KB Archive/196639

= Err Msg: Unable to Print. The Printer Cannot Be Found or Is... =

Article ID: 196639

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC
 * Microsoft Windows CE 3.01 for the Handheld PC
 * Microsoft Windows CE 3.0 for the Handheld PC Professional Edition

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This article was previously published under Q196639



SYMPTOMS
When you connect your Handheld PC (H/PC) to the serial port of a computer on which Microsoft Windows CE Services is running and try to print to a printer on an Infrared Data Association (IrDA) port, you may receive the following error message:

Unable to print.

The printer cannot be found or is unavailable.



CAUSE
This behavior occurs because infrared ports cannot be used when your H/PC is connected to your desktop computer using a serial connection.



RESOLUTION
To work around this behavior, disconnect your H/PC from the desktop computer before you attempt to print to printer connected to an IrDA port.

Additional query words: wireless irda2 ir Infrared Data Association IrDA

Keywords: kberrmsg kbprint kbprb KB196639

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