Microsoft KB Archive/178689

= If you click OK in the About Internet Explorer dialog box, you may receive an error message =

Article ID: 178689

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Internet Explorer 1.0
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 3.2
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q178689



If this article does not describe the invalid page fault error message that you are receiving, view the following Microsoft Web site to view more articles that describe invalid page fault error messages in Internet Explorer:

Click here to view a list of invalid page fault articles



SYMPTOMS
When you click OK in the About Internet Explorer dialog box, you may receive the following error message:

Windows 95
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click Details, you may see the following error message:

EXPLORER caused an invalid page fault in module MSHTML.DLL at

Windows 98
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

If you click Details, you may see the either of the following error messages:

EXPLORER caused an invalid page fault in module MSHTML.DLL at

EXPLORER caused an invalid page fault in module at

Windows NT
An application error has occurred and an application error log is being generated.

explorer.exe

Exception: access violation (0xc0000005), Address:

When you click Close, you may receive the same error message, and then the Active Desktop Recovery screen may be displayed.



CAUSE
This behavior can occur if you click OK without releasing the mouse button and you then right-click the globe graphic in the upper-left corner of the dialog box.



STATUS
Microsoft has confirmed this to be a problem in the products listed above.

Additional query words: gpf general protection fault 4.00

Keywords: kberrmsg kbinvalidpagefault kbprb KB178689

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