Microsoft KB Archive/883520

= FIX: The User Name Mapping service on a Windows Server 2003-based computer with Windows Services for UNIX 3.5 installed crashes occasionally =

Article ID: 883520

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Services for UNIX 3.5

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SYMPTOMS
The User Name Mapping service on Microsoft Windows Server 2003 with Microsoft Windows Services for UNIX 3.5 installed crashes occasionally and you receive the following error message:

Faulting application mapsvc.exe, version 8.0.2254.1, faulting module mapper.dll, version 8.0.2254.1, fault address 0x0000ac33



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the User Name Mapping service.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows 2000 and Windows XP
  Date         Time   Version      Size     File name 05-Aug-2004 08:51  8.0.1969.14  208,896  Mapper.dll

Windows Server 2003
  Date         Time   Version     Size     File name ---  05-Aug-2004  10:28  8.0.2254.4  105,472  Mapper.dll



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

