Microsoft KB Archive/931104

= Error message when you try to install the Microsoft SoftGrid Virtual Application Server: &quot;The specified object_name ('SQLServer:Databases') does not exist&quot; =

Article ID: 931104

Article Last Modified on 3/12/2007

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APPLIES TO


 * Microsoft SoftGrid for Terminal Services
 * Microsoft SoftGrid for Windows Desktops

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SYMPTOMS
When you try to install the Microsoft SoftGrid Virtual Application Server, the installation fails. Additionally, you receive following error message:

The installation program encountered an error when attempting to execute a database statement. The specified object_name ('SQLServer:Databases') does not exist.



CAUSE
This problem may occur if the &quot;SQLServer:Databases&quot; performance counter is not installed. The SoftGrid Virtual Application Server installation requires that the &quot;SQLServer:Databases&quot; performance counter is installed on the computer that is running Microsoft SQL Server.



RESOLUTION
To verify that the &quot;SQLServer:Databases&quot; performance counter is installed, follow these steps:
 * 1) Open Microsoft SQL Server, and then click Performance in Administrative Tools.
 * 2) Click System Monitor.
 * 3) On the toolbar, click Add.
 * 4) Click the list for Performance object.
 * 5) Verify that SQLServer:Databases is listed.

If the performance counter is not listed, follow these steps to install the SQL Server performance counters:
 * 1) In SQL Server, open a command prompt.
 * 2) Move to the C:\Program Files\Microsoft SQL Server\MSSQL\Binn directory.
 * 3) Type lodctr.exe sqlctr.ini.
 * 4) Stop and then start the MSSQLSERVER service.

Keywords: kbtshoot kbexpertiseinter KB931104

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