Microsoft KB Archive/939010

= You receive a &quot;STOP 0x000000D1&quot; error after you create a network bridge on a computer that is running Windows XP =

Article ID: 939010

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
Consider the following scenario:
 * You install two network adapters on a computer that is running Microsoft Windows XP.
 * You create a network bridge that uses both of the network adapters.
 * You install network driver interface specification (NDIS) intermediate drivers on the computer.

In this scenario, you may receive a Stop error message that resembles the following:

STOP 0x000000D1

DRIVER_IRQL_NOT_LESS_OR_EQUAL



CAUSE
This problem occurs because of a problem in the Bridge.sys driver. The Bridge.sys driver stores its forwarding information in the ProtocolReserved member of the NDIS_PACKET structure. If ProtocolReserved was last used by another process at the time that the Bridge.sys driver accesses ProtocolReserved, this Stop error may occur.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows XP Service Pack 2 installed.

322389 How to obtain the latest Windows XP service pack

Restart requirement
You have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP with SP2, 32-bit versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about the NDIS_PACKET structure, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms797623.aspx

For more information about NDIS intermediate drivers, visit the following Microsoft Web sites:

http://msdn2.microsoft.com/en-us/library/aa938138.aspx

http://msdn2.microsoft.com/en-us/library/aa938140.aspx

Additional query words: d1

Keywords: kbexpertisebeginner kbhotfixserver kbqfe KB939010

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