Microsoft KB Archive/280936

= Text under &quot;Tracking Options&quot; indicates that response to requests for read receipts applies only to Internet accounts =

Article ID: 280936

Article Last Modified on 3/28/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q280936



SUMMARY
When you are setting up a response to requests for read receipts under E-mail Options in Microsoft Outlook, the text in the Tracking Options dialog box informs you that the response that you specify applies only to Internet Mail accounts.



MORE INFORMATION
The tracking options may appear to work when you open messages from your Microsoft Exchange Server account. However, there are certain conditions that can cause unexpected behavior. For example, you may not receive a prompt to choose to send a receipt for certain automatically-processed messages.

Because the prompt to choose to send a receipt cannot be guaranteed in all cases for Exchange Server e-mail, Outlook states that the read receipt tracking options only apply to Internet Mail accounts. These accounts work consistently based on configured settings.

Additional query words: kbnoOfficeAlertID OL2007 OL2003

Keywords: kbinfo KB280936

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