Microsoft KB Archive/143212

Money: &quot;Cannot Read from Drive A:&quot; Error Message

PSS ID Number: Q143212 Article last modified on 09-12-1997

4.0 4.0a 5.0

WINDOWS

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========================================================= 4.0 4.0a 5.0 WINDOWS kbusage

= SYMPTOMS =

If the floppy disk that contains your Money data file is not in the floppy disk drive and you attempt to enter a transaction, you will receive the following error message:

Error reading disk in Drive A: Please Insert disk  With Serial number  in Drive A: Press enter for OK or ESC to Cancel:OK

(where  is the name and serial number of your disk.)

Pressing ESC returns you to the Money program with the error message:

There has been an error reading or writing the file ‘ ’ Retry or Cancel&quot;

(where is the name of your file.)

Your Account Register appears blank and to have lost all of its transactions. Clicking Retry repeats the error message. Clicking Cancel gives you one of these messages:

(Money 4.0) You must have a file open to run Money. Do you want to exit now?

(Money 5.0) In order to start using Money, you must have a valid file open. To open an existing Money file,or to create a new Money file, click the Open File button. To restore a backup file, click the Restore Backup button.

= RESOLUTIONS =

This problem can be corrected in two ways:

Resolution 1
When the error message “Error reading disk in drive A:” first appears, reinsert the floppy disk that contains your Money data into the floppy drive and press OK. Money will then be able to save the transaction to the Money data file.

-or-

Resolution 2
If the error message “You must have a file open” appears, follow the steps below:


 * 1) Reinsert the floppy disk that contains your Money data into the floppy disk drive.
 * 2) Click the No button.
 * 3) In the Open dialog box, click the Look In list and then click your floppy drive.
 * 4) Double-click your Money data file.
 * 5) Click Yes when prompted to fix or verify the file.

Money must make repairs to the data file before opening it. The transaction you tried to enter will not have been saved to your Money data file.

= MORE INFORMATION =

Money uses a feature called Autosave that automatically saves information to your Money file as you enter it. This feature is constantly running in the background in Money. As a result, Money needs to access your Money data file when you save or edit a transaction.

It is recommended that you copy your data file onto the hard drive and open it from the hard drive. This will prevent this error from reoccurring. Hard drives are also more reliable than floppy media.

KBCategory:kbusage KBSubcategory:

Additional reference words: w_money 97 scuz

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========================================================= Version : 4.0 4.0a 5.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.