Microsoft KB Archive/265053

= FP2000: FrontPage 2000 Installation Program Stops Responding =

Article ID: 265053

Article Last Modified on 8/27/2002

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition

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This article was previously published under Q265053



SYMPTOMS
When you install Microsoft FrontPage 2000, the Setup program may stop responding (hang), and you receive no message indicating what the issue is.



CAUSE
This behavior can occur if you have an older version of Microsoft Internet Explorer installed on your computer.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Insert your FrontPage compact disc into the CD-ROM drive of your computer.
 * 2) On the Microsoft Windows taskbar, click Start, and then click Run.
 * 3) Type  :\ie5\en\ie5setup in the Open box of the Run dialog box (where   is the name of your CD-ROM drive), and then click OK.
 * 4) After Internet Explorer has finished installing, click Start, and then click Run.
 * 5) Type  :\setup /l*v c:\log.txt in the Open box of the Run dialog box (where   is the name of your CD-ROM drive), and then click OK.

This step creates a verbose setup log to help with any further troubleshooting, should you require it.

If installation is still unsuccessful, you will find a log.txt file in the root of drive C.

For additional information about how to use this log to troubleshoot installation problems, click the article number below to view the article in the Microsoft Knowledge Base:

237957 OFF2000: How to Use an Office 2000 Setup Log File to Troubleshoot Setup Problems

Additional query words: front page ocsso

Keywords: kbprb KB265053

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