Microsoft KB Archive/937088

= Image deployment fails when you try to deploy an image by using the Boot-to-da.xml template in ADS after you install Windows Server 2003 SP2 =

Article ID: 937088

Article Last Modified on 10/26/2007

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APPLIES TO

 Microsoft Windows Server 2003 Service Pack 2 Microsoft Windows Server 2003 Service Pack 2, when used with:  Microsoft Windows Server 2003, Standard x64 Edition

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)</li></ul> </li></ul>

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SYMPTOMS
Consider the following scenario. You use Automated Deployment Services (ADS) on a computer that is running Microsoft Windows Server 2003. You upgrade the computer to Microsoft Windows Server 2003 Service Pack 2 (SP2). You try to deploy an image to a client by using the Boot-to-da.xml template as the default job template. In this scenario, the operation fails.

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CAUSE
This problem occurs because the driver for the RAM disk keeps the temporary file for the RAM disk open. This open temporary file stops the image creation process.

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Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must install Microsoft Windows Server 2003 Service Pack 2 (SP2) before you install the hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Restart requirement
You must restart the computer after you apply the hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Windows Server 2003, x86-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: temp file

Keywords: kbbug kbfix kbqfe kbpubtypekc kbadsv1 kbexpertiseadvanced kbhotfixserver kbwinserv2003postsp2fix KB937088

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