Microsoft KB Archive/140247

= PC WRmt: Err Msg: A TPL File Is Missing from your Server... =

Article ID: 140247

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Remote 3.2

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This article was previously published under Q140247



SYMPTOMS
When you add a new gateway entry to the Personal Address Book (PAB) of a Remote client running against a postoffice (PO) in another language, you will receive the following error message in the appropriate language:

A TPL file is missing from your server - contact your administrator.



CAUSE
The TPL file that corresponds to the gateway in the language of the remote client is missing from the TPL directory on the postoffice and the Remote client. Each gateway has corresponding TPL files in the various languages.



RESOLUTION
To use Mail Remote for Windows with a PO in a different language, you must first copy the TPL files associated with the appropriate gateway from a PO in the same language as the Remote client to the PO. Then use the Regenerate command from the Remote menu before you create the data disk for the remote user.

Additional query words: 3.20 remote gateway foreign language

Keywords: KB140247

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