Microsoft KB Archive/905431

= You receive an &quot;Incorrect function&quot; error message when you try to save a file from an Office program to a CD-RW or a DVD/CD-RW drive =

Article ID: 905431

Article Last Modified on 12/11/2006

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Excel 2003
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Word 2003
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Publisher 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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SYMPTOMS
When you try to save a file in that is from one of the programs that are listed in the &quot;Applies to&quot; section to a CD-RW or a DVD/CD-RW drive, the file is not saved. Additionally, you receive the following error message:

Incorrect function.

When you click OK in the error message, you receive the following error message:

You do not have access to the folder ' :\'. See your administrator for access to this folder.



CAUSE
This behavior occurs because Microsoft Office programs do not use the CD-ROM writing function that is available in some Microsoft Windows operating systems.



WORKAROUND
To work around this behavior, install a third-party CD-ROM recording program. A third-party CD-ROM program lets the CD-ROM writing function that is available in Windows XP work with your Office program.

Note Not all third-party CD-ROM recording programs let you save a file from an Office program directly to a CD-RW or a DVD/CD-RW drive. In this case, you must save the file to the hard disk drive, and then use the CD-ROM recording program to burn the file to a CD-RW or a DVD/CD-RW drive.

For more information about how to do this with your third-party CD-ROM recording program, look at the documentation for the program.



MORE INFORMATION
For more information about the CD-ROM writing function that is available in some Microsoft Windows operating systems, click the following article numbers to view the articles in the Microsoft Knowledge Base:

279157 Description of CD-R and CD-RW recording in Windows XP

317525 Description of the CD-ROM recording feature in Windows Server 2003

For information about how to use the Package to CD feature in Microsoft Office PowerPoint 2003, visit the Microsoft Web site:

http://office.microsoft.com/en-us/powerpoint/HP052727561033.aspx

Additional query words: office2003 office2k3 off2003 off2k3 officexp offxp office2002 off2k2 office2k2 office2000 office2k off2000 off2k excel2003 excel2k3 excel2002 excel2k2 excelxp xl2003 xl2k3 xlxp excel2000 excel2k xl2000 xl2k powerpoint2003 powerpoint2k3 ppt2003 ppt2k3 powerpoint2002 powerpoint2k2 powerpointxp ppt2002 ppt2k2 pptxp powerpoint2000 powerpoint2k ppt2000 ppt2k word2003 word2k3 wd2003 wd2k3 word2002 word2k2 wordxp

Keywords: kbsavefile kbtshoot kbprb KB905431

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