Microsoft KB Archive/132469

= Windows NT 3.51 Setup Hangs on a Computer With Three IDE Drives =

Article ID: 132469

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q132469



SYMPTOMS
When you install Windows NT on a computer with a dual channel IDE controller and three IDE hard disk drives, SETUP stop responding (hangs) after the mass storage detection.



CAUSE
This problem occurs on systems with one hard drive on the primary channel and two hard drives on the secondary channel. The IDE driver is expecting the first channel to be fully populated before finding hard drives on the second channel.



RESOLUTION
To correct this problem, move two of the drives to the primary channel and leave the third drive on the secondary channel.



STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.51 prodnt

Keywords: KB132469

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