Microsoft KB Archive/842721

= Drive letters of external hard disks appear in Windows Explorer after you apply the NoDrives policy setting to a Windows XP SP1-based computer =

Article ID: 842721

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
You apply the NoDrives policy setting to a Microsoft Windows XP Service Pack 1 (SP1)-based computer. However, when you attach an external hard disk to the computer, a drive letter for the external hard disk appears in Windows Explorer.

Note The NoDrives policy setting is used to prevent the drive letters of hard disks that are installed from appearing in Windows Explorer.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxpsp2fix kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB842721

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