Microsoft KB Archive/227698

= HyperTerminal Sessions Unavailable after Windows 2000 Upgrade =

Article ID: 227698

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q227698





SYMPTOMS
After you upgrade your Microsoft Windows 98-based or Microsoft Windows NT 4.0-based computer to Windows 2000, saved HyperTerminal sessions may be missing.



CAUSE
This behavior can occur for one of the following reasons:
 * If you have upgraded from Windows 98 then this issue can occur because saved HyperTerminal session files are not moved to the new HyperTerminal folder during Windows 2000 Setup.
 * If you have upgraded from Windows NT 4 then this issue can occur because saved HyperTerminal session files have been deleted.



RESOLUTION
To resolve this issue, use the appropiate method:

Upgraded from Windows 98
If you have upgraded from Windows 98, copy the files in the Program Files\Accessories\Hyperterminal folder to the %systemdrive%\Program Files\Windows NT folder.

Upgraded from Windows NT 4.0
If you have upgraded from Windows NT 4.0, a user's saved HyperTerminal session files are deleted during that user's initial logon. If a user has not logged on it may be possible to copy or move their saved sessions from their %userprofile%\Start Menu\Programs\Accessories\Communications\Hyperterminal folder before they are deleted.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Saved HyperTerminal session files use a .ht file extension.

Additional query words: 2000

Keywords: kbnofix kbprb kbui KB227698

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