Microsoft KB Archive/193123

= XADM: Unable to Reply to Messages After Exchange 5.5 Post- SP1 Store Hotfix Is Applied =

Article ID: 193123

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q193123





SYMPTOMS
After you apply an Exchange Server 5.5 post-SP1 hotfix to the store component (any build between 2232.x and 2402.0 of Store.exe), users may be unable to reply to messages in their Inbox. When users reply to a message, the From: field automatically appears in the message header and is populated with the name of the originator of the message. Attempting to send this reply results in an "access denied" error message.



CAUSE
This problem was introduced by a previous fix to the store component.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have a version number equal to or greater than shown for the following files:

Component: Information Store

  File Name    Version ---  Gapi32.dll   5.5.2402.0 Mdbmsg.dll  5.5.2402.0 Store.exe   5.5.2402.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Additional query words: corrupt bad regression

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB193123

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