Microsoft KB Archive/240140

= Incorrect Domain Logon List After Moving Users to New Domain =

Article ID: 240140

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition

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This article was previously published under Q240140



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
After you move multiple users to a new account domain, some of the users may not be able to view the list of available domains when they attempt to log on to the new assigned domain.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, delete the registry keys that cache the outdated domain list:  Start Registry Editor (Regedt32.exe). Locate the Dcache value in the following key:

HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Winlogon

 Click the Dcache value, press DELETE, and then click Yes. Click the DcacheUpdate value, press DELETE, and then click Yes. Quit Registry Editor. Restart the computer to rebuild the cached domain list with the new assigned domain.</li></ol>

Keywords: kbenv kbnetwork kbprb KB240140

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