Microsoft KB Archive/296887

= Access Violation in MMC with Empty NetBIOS Name =

Article ID: 296887

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1

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This article was previously published under Q296887



SYMPTOMS
When the first domain controller of a new child domain is finished with Dcpromo.exe but has not rebooted yet, attempts to start Active Directory-related MMC snap-ins may generate an access violation. This can also occur if the NetBIOS domain name property in the cross-reference object at

CN= ,CN=Partitions,CN=Configuration,DC=

is empty.



CAUSE
When you install a new child domain in a forest, the cross-reference object in the configuration container is not fully populated yet. MMC snap-ins do not expect the NetBIOS domain name to be empty.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date       Time      Version         Size       File name ---  6/6/2001   03:02p    5.0.2195.3697   207,632    Objsel.dll



WORKAROUND
To work around this behavior, reboot new domain controllers soon after Dcpromo has finished. However, this leaves a small window open during which MMC may not work.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbDirServices

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB296887

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