Microsoft KB Archive/305350

= Scanner and Camera Wizard Continues to Show Pictures After You Delete Them from a Serial Camera =

Article ID: 305350

Article Last Modified on 1/15/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q305350



SYMPTOMS
Pictures that you delete from a serial camera continue to show up in the Scanner and Camera Wizard after you delete them.



CAUSE
This behavior occurs because there is a lag time before the Scanner and Camera Wizard can update its content from devices that do not support change notification. Therefore, the Scanner and Camera Wizard does not reflect the fact that you have deleted pictures from, or shot new pictures on, a serial camera for up to 30 minutes after the action is performed.



RESOLUTION
To work around this issue, either wait for the Scanner and Camera Wizard to poll the serial device for changes (which takes between 2 and 30 minutes), or restart the computer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When Windows XP receives information from a serial device, it caches it. The Scanner and Camera Wizard, along with other Windows Image Acquisition (WIA) programs (such as Microsoft Paint or Microsoft Office XP), does not poll serial devices for changes for up to 30 minutes or until the computer is restarted.

This behavior is known to occur with any of the following serial cameras:
 * FujiFilm DX-5
 * FujiFilm DX-7
 * FujiFilm DX-9
 * FujiFilm MX-700
 * FujiFilm DS-300
 * Sanyo VPC-G200
 * Sanyo VPC-X300
 * Casio QV-700

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbenv kbprb KB305350

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