Microsoft KB Archive/257061

= 'Install on Demand' Dialog Box for Mobile Office Pack Does Not Reappear After You Once Cancel It =

Article ID: 257061

Article Last Modified on 10/10/2003

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q257061



SYMPTOMS
When you create a desktop shortcut to a Web page, right-click the shortcut, click Make available offline, and then click Cancel in the resulting Install on Demand dialog box for Mobile Offline Pack, you may find that when you try again to make the shortcut available offline, the Install on Demand dialog box no longer appears.

This may occur on a Microsoft Windows NT 4.0-based computer upgraded from Microsoft Internet Explorer 2.0 to Microsoft Internet Explorer 5.5 with a minimal installation. This may also occur on a Microsoft Windows 95-based computer upgraded from Microsoft Internet Explorer 3.0 to Microsoft Internet Explorer 5.5 with a minimal installation.



WORKAROUND
To work around this behavior, restart the computer and again try to make the shortcut available for offline viewing, but this time install the Mobile Offline Pack when you receive the Install on Demand dialog box.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 5.5.

Keywords: kbprb KB257061

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