Microsoft KB Archive/281674

= How To Troubleshoot ASP 0115 Errors in IIS =

Article ID: 281674

Article Last Modified on 11/21/2006

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APPLIES TO


 * Microsoft Internet Information Server 4.0
 * Microsoft Internet Information Services 5.0
 * Microsoft Internet Information Services 5.1

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This article was previously published under Q281674



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

IN THIS TASK
SUMMARY Turn Off Debug Exception Catching
 * Microsoft Windows NT 4.0 Server
 * Microsoft Windows 2000 Server
 * Microsoft Windows XP Professional

Download the Latest Microsoft Debugging Tools for Windows Run AutoDump Plus Contact Product Support Services REFERENCES



SUMMARY
When you open Active Server Pages (ASP) pages on your Internet Information Server (IIS) or Internet Information Services (IIS) Web site, you may receive an ASP 0115 error message on the page. This error message indicates that the ASP processor experienced an error while it processed the page and that the ASP processor handled the error. ASP 0115 errors can be caused by a number of different issues and typically do not cause IIS to quit unexpectedly. This article describes how to troubleshoot these errors.

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Turn Off Debug Exception Catching
To turn off debug exception catching, follow these steps:

Microsoft Windows NT 4.0 Server

 * 1) Click Start, point to Programs, click Windows NT 4.0 Option Pack, click Microsoft Internet Information Server, and then click Internet Service Manager.
 * 2) Expand Internet Information Server.
 * 3) Right-click the computer name, and then click Properties.
 * 4) In the Master Properties drop-down list box, click WWW Service, and then click Edit.
 * 5) Click the Home Directory tab, and then click Configuration.
 * 6) On the Process Options tab, click to clear the Enable Debug Exception Catching check box.
 * 7) Click OK to close the Application Configuration dialog box, click OK to close the WWW Service Master Properties dialog box, and then click OK to close the   window.

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Microsoft Windows 2000 Server

 * 1) Click Start, point to Programs, click Administrative Tools, and then click Internet Service Manager.
 * 2) In the ISM, right-click the computer name, and then click Properties.
 * 3) In the Master Properties drop-down list box, click WWW Service, and then click Edit.
 * 4) Click the Home Directory tab, and then click Configuration.
 * 5) On the Process Options tab, click to clear the Enable Debug Exception Catching check box.
 * 6) Click OK to close the Application Configuration dialog box, click OK to close the WWW Service Master Properties dialog box, and then click OK to close the   window.

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Microsoft Windows XP Professional

 * 1) Click Start, point to All Programs, click Administrative Tools, and then click Internet Information Services.
 * 2) Expand the Web Sites folder.
 * 3) Under Internet Information Services, right-click the Web Sites folder, and then click Properties.
 * 4) In the Master Properties drop-down list box, click WWW Service, and then click Edit.
 * 5) Click the Home Directory tab, and then click Configuration.
 * 6) On the Process Options tab, click to clear the Enable Debug Exception Catching check box.
 * 7) Click OK to close the Application Configuration dialog box, click OK to close the WWW Service Master Properties dialog box, and then click OK to close the   window.

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Download the latest Microsoft Debugging Tools for Windows
Download the latest Microsoft debugging tools for Windows. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/whdc/devtools/ddk/default.mspx

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Run AutoDump Plus
 At a command prompt, run the following command in the directory of the debugger (C:\Program files\Debugging tools for windows) to run AutoDump Plus:

cscript adplus.vbs -crash -iis -o c:\

NOTE: By using the -o switch, you can specify where you want the memory dump files to be created.

 After the problem has occurred and a memory dump file has been created, either open a support case with Microsoft Product Support Services for help in deciphering the memory dump, or you can use Windbg.exe (which is installed with the debuggers) to examine the file.

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Contact Product Support Services
After the problem has occurred and a memory dump file has been created, you can open a support case with Microsoft Product Support Services for help in deciphering the memory dump. To contact PSS, visit the following Microsoft Web site:

Welcome to Microsoft Help and Support

http://support.microsoft.com/default.aspx

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