Microsoft KB Archive/811836

= FIX: Discounts that are applied by using BizDesk do not work on virtual catalogs =

Article ID: 811836

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Service Pack 1

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SYMPTOMS
When you try to import a large XML catalog file (for example, 5000 products) through BizDesk and you create a virtual catalog for the catalog file, price rules are not correctly applied. Only a few of the products receive the new price.

Additionally, you notice that the SQLservr.exe process operates at 100% CPU utilization for a significant period of time.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size    File name --  20-Dec-2002  02:43   7,081  Applypricerulestodesc.sql



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



You must run the SQL script against all existing catalog databases: to do this task automatically, select the Run database update option during the Service Pack 2 setup process.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug KB811836

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