Microsoft KB Archive/132464

= X400: Err Msg: Error 12 (Restarting MTA):... =

Article ID: 132464

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Gateway to X.400 3.0
 * Microsoft Mail Gateway to X.400 3.2

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This article was previously published under Q132464



SYMPTOMS
Version 3.x of Microsoft Mail Gateway to X.400 may not be able to successfully restart the gateway when you use a Restart Interval greater than zero. The Restart Interval, as documented on page 89 of the Microsoft Mail Gateway to X.400 "Administrator's Guide," determines how frequently the X400GATE program automatically stops and restarts. The following error is displayed when the gateway attempts to restart and fails:

ERROR 12 (restarting MTA): execv (N:\mailexe\x400gate.exe, argv) failed

The gateway may also produce an error:

ENOMEM (not enough memory)



CAUSE
A message to a large number of recipients was sent prior to a restart interval. This caused the gateway to run out of memory; thus, it was unable to start.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:   File Name      Version --  X400gate.exe   3.2.16 This hotfix has been posted to the following Internet location as X400gy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/



STATUS
Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 versions 3.0 and 3.2.



MORE INFORMATION
The memory is now compacted before restarting the gateway.

Restart intervals are configured in the x400adm program, and instruct the gateway how often to stop and restart automatically.

Additional query words: 3.00

Keywords: kbbug kbfix KB132464

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