Microsoft KB Archive/810021

= FIX: &quot;Error Copying Elements to the Parent&quot; Error Message During Product Catalog Import =

Article ID: 810021

Article Last Modified on 10/11/2005

-

APPLIES TO


 * Microsoft Commerce Server 2000 Service Pack 3

-



SYMPTOMS
When you run the Product Catalog Import Data Transformation Services (DTS) task, you may receive the following application event log error message:

Error copying elements to the Parent list



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name --  15-Nov-2002  18:55  4.0.3862.0  536,848  Cdtstasks.dll Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB810021

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.