Microsoft KB Archive/282240

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Critical update message repeats when trying to sign in to MSN Explorer

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Q282240

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The information in this article applies to:


 * MSN Explorer, version 1.0

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SYMPTOMS
User attempts to sign in to MSN Explorer, but gets a message that a critical update must be downloaded first. After the download and installation are complete, the user gets the same critical update message when trying to sign in to MSN Explorer. This process repeats indefinitely.

CAUSE
This is typically caused by a corrupt registration of the file msxml.dll.

RESOLUTION

 * 1) Click Start.
 * 2) Click Run.
 * 3) Type in regsvr32 msxml.dll and click OK.

After a few seconds, you should receive a message saying that the registration was successful.

Additional query words: msn msnetwork explorer

Keywords :

Issue type : kbprb kbinfo

Technology : kbMSNSearch kbMSNExplorer