Microsoft KB Archive/149113

= AT Gen: First Contact Form for Schedule+ for AppleTalk Network =

PSS ID Number: 149113

Article Last Modified on 3/2/2004

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The information in this article applies to:


 * Microsoft Schedule+ for AppleTalk Networks version 1.0 on Microsoft AppleTalk Mail

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This article was previously published under Q149113



NOTE: As of 1/28/98, Quarterdeck Mail became StarNine Mail.

As of March 27, 1996, Microsoft is supporting Microsoft Schedule+ for AppleTalk Networks version 1.0 on a 24 hour callback basis. Schedule+ for AppleTalk Networks version 1.0 may not function properly on Quarterdeck Mail.

Please use the checklist in this article to collect information about your system before you call Microsoft Product Support Services. You will be able to work more effectively with a Microsoft support professional if all the information needed to trace and solve your problem is available. Include any troubleshooting steps you have taken in an effort to resolve the problem. Please be as complete and specific as possible when you fill out this form.

NOTE: There are multiple articles of this type. Each is different, so find the one suited to your case by searching these keywords (without the spaces):

MICROSOFT SCHEDULE+ VERSION 1.0 FOR APPLETALK NETWORKS PROBLEM REPORT FORM

MAIL SERVER Server version:  3.0  3.0a  3.0b  3.1  3.1a  3.1c  3.1d  3.1f  3.6

Server name: ____________________________________________________

Site name: ______________________________________________________

Macintosh model: ________________________________________________

RAM installed: __________________________________________________

Macintosh OS version:  System 6.0.x   7.0.x   7.1.x  7.5.x

Memory allotted to mail server: _________________________________

Size of Microsoft Mail data file: _______________________________

Server running as    extension or application:

Number of users on this server: _________________________________

Number of addresses in ALL list (if applicable): ________________

Are Schedule+ Forms Installed? YES  NO

Distribution Settings between servers: Never, Ever[ ]hours, When changes occur [ ]Distribute data to other sites

MAIL CLIENT Client version: 3.0 3.0a  3.0b  3.1  3.1a  3.1c  3.1d  3.1f  3.6

Macintosh model: ________________________________________________

RAM installed: __________________________________________________

Macintosh Client OS version:  System 6.0.x  7.0.x   7.1.x  7.5.x

Network topology:  LocalTalk   EtherTalk   TokenTalk

Has this ever worked? YES  NO

Is the users Mail Client working? YES  NO

If printing problem, provide printer model and driver version(s):

_________________________________________________________________

What has changed, if known?

List All Error Messages Reported

Detailed Description of the Problem ---

Additional query words: atfcc fcc mac srvfcc client

Keywords: KB149113

Technology: kbScheduleSearch

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