Microsoft KB Archive/143215

A4 Page Changed to Custom Size with StyleWriter II Driver

PSS ID Number: Q143215 Article last modified on 03-07-1997

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= SYMPTOMS =

When you print a document on the StyleWriter II printer, if you are using the StyleWriter II printer driver version 1.0 or 1.2, the A4 paper size will change to a custom size of 11.67 x 8.25 when Landscape orientation is used.

In Word 4.0 and 5.x, when you click Page Setup, and you set the paper size to A4 and the orientation to Landscape, the paper size will change to US Letter size. If you then select Custom 11.67 x 8.25 from the drop-down list, the incorrect orientation (Portrait) is selected.

This problem does not occur in Word 6.0 and 6.0.1.

= CAUSE =

The A4 size is replaced by the selected page’s size in inches but the orientation of the page is not rotated 90 degrees.

= STATUS =

Microsoft has confirmed this to be a conflict between the versions of Word listed at the beginning of this article and the StyleWriter II printer driver. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

kbcategory: kbprint kbsubcategory:

Additional reference words: 6.00 6.01 macword stylewriter ii style writer printer driver orientation landscape portrait custom size paper a4 changes replaced changed modified altered incorrect wrong ====================================================================== Version : 4.00 5.00 5.10 ============================================================================= Copyright Microsoft Corporation 1997.