Microsoft KB Archive/152996

= PRJ: Print or Print Preview Crashes If Printer Name(s) Are Too Long =

Article ID: 152996

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Project 98 Standard Edition
 * Microsoft Project 4.1 Standard Edition
 * Microsoft Project 4.1a

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This article was previously published under Q152996



SYMPTOMS
When you print or print preview a project, Microsoft Project may stop responding and you may receive one of the following error messages.

In Microsoft Windows 95
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you receive the following error message:

WINPROJ caused an invalid page fault in module WINPROJ.EXE at

In Microsoft Windows NT
An application error has occurred and an application error log is being generated.

WINPROJ.EXE Exception: access violation, Address:.



CAUSE
This behavior may occur when the combined length of all installed printers' names is longer than 3,072 characters, or if any single printer's name, including the path, is longer than 78 characters.



WORKAROUND
To work around this behavior, use the method appropriate for your situation.
 * Method 1: If the name of a printer is longer than 78 characters, shorten the name to 78 or fewer characters.
 * Method 2: If the combined length of all installed printers' names is longer than 3,072 characters, remove excess printers if possible.
 * Method 3: Capture a printer port.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: crash hang ipf crashes crashing crashed quit quitting quits fail fails failing failed break

Keywords: kbhotfixserver kbqfe kbbug kbpending kbqfe KB152996

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