Microsoft KB Archive/317602

= PRJ2000: Error 80040901 or 80040903 When You Register Microsoft Project =

Article ID: 317602

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition

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This article was previously published under Q317602



SYMPTOMS
When you start Microsoft Project 2000 for the first time, and you attempt to register by using the Registration Wizard, you receive one of the following error messages:

Unable to process registration due to the following problem: Error #80040901 - Invalid PID format

-or-

Unable to process registration due to the following problem: Error #80040903 - Error Parsing Parameters



CAUSE
This problem occurs when you type the Installation ID or the 25-digit CD Key incorrectly.



RESOLUTION
Verify that the Installation ID and 25-digit CD Key are typed correctly. Note that the following characters are easily confused and may have been typed incorrectly:


 * B and 8
 * G and 6



MORE INFORMATION
If you have verified that both the Installation ID and 25-digit CD Key are typed correctly, please contact Microsoft Product Support Services.

Contact Microsoft Product Support Services
Please contact Microsoft Product Support Services by using the contact information provided on the support options page at:

http://support.microsoft.com/directory/overview.asp

When you contact support, please refer to article ID Q317602.

Keywords: kberrmsg kbpending kbprb KB317602

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