Microsoft KB Archive/164381

Home Caused a General Protection Fault in Utopia.dll

PSS ID Number: Q164381 Article last modified on 03-06-1997

1.0

WINDOWS

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The information in this article applies to:

 == Microsoft Bob 1.0 == 

= SYMPTOMS =

When you start Microsoft Bob, you may receive the following error message:

Home Caused a (GPF) in Utopia.dll

= CAUSE =

The DiskWatch utility that is a component of the ZipTools included with the IOMega ZipDrive conflicts with Bob.

= RESOLUTION =

Follow the steps to resolve the problem for the version of Windows you are using.

Windows 95
Use the Close Program List to close IOWatch.


 * 1) Press CTRL+ALT+DELETE on the keyboard to open the Close Program List.
 * 2) Click IOWatch to select it.
 * 3) Click End Task. This will close the utility and allow Bob to run.

Windows 3.1
Prevent the IOMega Zip drivers from loading.

There is an icon for IOWatch in the Startup group of Program Manager. Move The IOWatch icon to the ZipTools program group and restart Windows to remove it temporarily.

IOWatch is manufactured by IOMega, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

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========================================================= Keywords : kb3rdparty kberrmsg Version : 1.0 Platform : WINDOWS Hardware : x86 Issue type : kberrmsg ============================================================================= Copyright Microsoft Corporation 1997.