Microsoft KB Archive/297857

= SMS: French SMS 2.0 SP3 Contains an Incorrect Ccm.dll File =

Article ID: 297857

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q297857



SYMPTOMS
Client Setup may not start on a Windows 2000-based domain controller because the replication of the SMS#_ account creation takes longer than 60 minutes on a large Windows 2000 Active Directory site. The same symptoms occur if the replication for the temporary bootstrap account succeeds in time and the SMS#_ client service account is created.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

271724 SMS May Time Out Attempting a PDC/BDC Resynchronization in a Large Windows 2000 Active Directory Environment



CAUSE
The French release of Systems Management Server (SMS) 2.0 Service Pack 3 (SP3) includes an incorrect Ccm.dll file.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The French version of this fix should have the following file attributes or later:   Date        Time    Version         Size     File name  Platform 03/01/2001 05:15p  2.00.1493.3140  240,400  Ccm.dll    Alpha 03/01/2001 05:15p  2.00.1493.3140  151,952  Ccm.dll    Intel NOTE: Because of file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Note that the SMS 2.0 SP 3 French download that is available from http://www.microsoft.com/smsmgmt/downloads/sms20sp3.asp has been updated to include this fix.



MORE INFORMATION
To install the hotfix, use the appropriate method.

Using the Hotfix Installer
NOTE: This method is only for Intel-based computers.
 * 1) Copy the hotfix folder structure to a share on your network. The Q297857.exe file is a Microsoft Windows Installer file that updates specific files on your site server.
 * 2) Log on to your site server by using an account with administrative privileges.
 * 3) On the site server, close the Systems Management Server Administrator console.
 * 4) Run Q297857.exe and follow the instructions in the wizard. You can run the file in Quiet mode by using the /s switch.

Manual Installation

 * 1) Stop the Systems Management Server Site Component Manager and Systems Management Server Executive services.
 * 2) Replace the Ccm.dll file in the  \Bin\  folder with the version obtained from the hotfix.
 * 3) Restart the Systems Management Server Site Component Manager and Systems Management Server Executive services.

Additional query words: prodsms

Keywords: kbbug kbfix kbqfe KB297857

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