Microsoft KB Archive/160006

Money 5: Quicken 6.0 File Causes an Invalid Page Fault

PSS ID Number: Q160006 Article last modified on 08-18-1998

5.00

WINDOWS

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The information in this article applies to:

 == Microsoft Money, version 5.0 == 

= SYMPTOMS =

When you try to convert a Quicken 6.0 file into Money 5.0 you may receive the following error:

MSMONEY caused an invalid page fault in module KERNEL32.DLL

Or, if the file converts without error, the formatting of account names and transactions may contain unrecognizable characters.

= CAUSE =

Quicken version 6.0 was released after Money 5.0, therefore the converter in Money 5.0 is unable to convert the new Quicken file format.

= RESOLUTION =

Open the data file from a previous version of Quicken. Quicken automatically makes a backup copy of earlier data files before converting to Quicken 6.0. If you upgraded to Quicken 6.0 from Quicken 5.0, your backup file is stored in a sub-folder titled QW5FILES.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Money 97, version 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

= WORKAROUND =

If you do not have a backup copy in a previous version of Quicken you must Export each account to a QIF file in Quicken and then Import the file into a blank Money file.

For additional information, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q136112 TITLE : Bringing Quicken Files into Money 4.0 for Windows 95

= MORE INFORMATION =

For additional information on other causes of this error message with a Quicken file prior to version 6.0, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: Q159019 TITLE : Money: Import Quicken File Causes Invalid Page Fault in Kernel32

Additional query words: 5.00 w_money garbage hang

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========================================================= Version : 5.00 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.