Microsoft KB Archive/304705

= PPP Does Not Work If a PPP Server Does Not Provide a Gateway IP Address =

Article ID: 304705

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Encarta Reference Suite 2001

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This article was previously published under Q304705



SYMPTOMS
A Point-to-Point Protocol (PPP) dial-up connection may not work properly if the PPP server does not provide the IP address of a gateway in its IPCP response. Also, the PPP client always requests the IP address of a Domain Name System (DNS) server even if the DNS server IP addresses are statically configured.



CAUSE
If the PPP server does not provide the IP address of a gateway in its IPCP response, PPP adds a default gateway address of 0.0.0.0. This causes TCP/IP to not correctly route packets to the PPP interface.



RESOLUTION
A supported software update is now available from Microsoft as Windows CE 3.0 Core OS QFE 68. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

The English version of this package should have the following file attributes or later:

Date        Time   Version   Size       File name --- 10-Aug-2001 18:04  3.0.0.68  3,570,008  Wce30qfe68.exe

The English version of this fix should contain the following files, with the listed file attributes or later:

Date      Time   Size     File name     Platform - 02-Aug-01 21:25  255,060  Ppp2app.lib   ARM720 02-Aug-01 21:25  173,426  Ppp2ipcp.lib  ARM720 02-Aug-01 21:23  122,950  Ppp2app.lib   ARM720 02-Aug-01 21:22  100,986  Ppp2ipcp.lib  ARM720 02-Aug-01 21:29  254,740  Ppp2app.lib   SA1100 02-Aug-01 21:29  173,226  Ppp2ipcp.lib  SA1100 02-Aug-01 21:27  122,660  Ppp2app.lib   SA1100 02-Aug-01 21:27  100,764  Ppp2ipcp.lib  SA1100 02-Aug-01 20:57  287,008  Ppp2app.lib   R3000 02-Aug-01 20:57  197,636  Ppp2ipcp.lib  R3000 02-Aug-01 20:55  138,074  Ppp2app.lib   R3000 02-Aug-01 20:55  120,406  Ppp2ipcp.lib  R3000 02-Aug-01 21:02  287,032  Ppp2app.lib   R4100 02-Aug-01 21:02  197,812  Ppp2ipcp.lib  R4100 02-Aug-01 21:00  137,990  Ppp2app.lib   R4100 02-Aug-01 21:00  120,322  Ppp2ipcp.lib  R4100 02-Aug-01 21:07  287,032  Ppp2app.lib   R4111 02-Aug-01 21:06  165,646  Ppp2ipcp.lib  R4111 02-Aug-01 21:04  123,490  Ppp2app.lib   R4111 02-Aug-01 21:04  91,072   Ppp2ipcp.lib  R4111 02-Aug-01 21:11  287,008  Ppp2app.lib   R4300 02-Aug-01 21:11  197,636  Ppp2ipcp.lib  R4300 02-Aug-01 21:09  138,004  Ppp2app.lib   R4300 02-Aug-01 21:09  120,322  Ppp2ipcp.lib  R4300 02-Aug-01 21:16  278,394  Ppp2app.lib   PPC403 02-Aug-01 21:16  186,854  Ppp2ipcp.lib  PPC403 02-Aug-01 21:14  127,952  Ppp2app.lib   PPC403 02-Aug-01 21:14  102,012  Ppp2ipcp.lib  PPC403 02-Aug-01 21:20  278,394  Ppp2app.lib   PPC821 02-Aug-01 21:20  186,854  Ppp2ipcp.lib  PPC821 02-Aug-01 21:18  127,952  Ppp2app.lib   PPC821 02-Aug-01 21:18  102,012  Ppp2ipcp.lib  PPC821 02-Aug-01 20:47  265,450  Ppp2app.lib   SH3 02-Aug-01 20:47  177,866  Ppp2ipcp.lib  SH3 02-Aug-01 20:45  124,644  Ppp2app.lib   SH3 02-Aug-01 20:45  103,126  Ppp2ipcp.lib  SH3 02-Aug-01 20:53  265,412  Ppp2app.lib   SH4 02-Aug-01 20:52  177,862  Ppp2ipcp.lib  SH4 02-Aug-01 20:50  124,574  Ppp2app.lib   SH4 02-Aug-01 20:50  103,084  Ppp2ipcp.lib  SH4 02-Aug-01 21:34  258,706  Ppp2app.lib   ARM720 02-Aug-01 21:34  174,644  Ppp2ipcp.lib  ARM720 02-Aug-01 21:32  124,948  Ppp2app.lib   ARM720 02-Aug-01 21:32  103,024  Ppp2ipcp.lib  ARM720 02-Aug-01 20:33  243,104  Ppp2app.lib   i486 02-Aug-01 20:33  167,184  Ppp2ipcp.lib  i486 02-Aug-01 20:13  109,870  Ppp2app.lib   i486 02-Aug-01 20:13  92,024   Ppp2ipcp.lib  i486



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbnetwork kbprb kbqfe KB304705

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