Microsoft KB Archive/102702

= Invalid VxD Dynamic Link Call to Device Number 000D =

Article ID: 102702

Article Last Modified on 6/6/2001

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APPLIES TO


 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Windows 3.11 Standard Edition
 * Microsoft Windows for Workgroups 3.1
 * Microsoft Windows for Workgroups 3.11

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This article was previously published under Q102702



3.10 3.11

WINDOWS

kbother kberrmsg kbinterop



SYMPTOMS
When you try to run Windows in 386 enhanced mode, you receive the following error message:

Invalid VxD dynamic link call to device number 000D, service number 000E. Your Windows configuration is invalid. Run the Windows setup program again to correct this problem.



CAUSE
Device number 000D means that the error was caused by a call to the virtual keyboard device referenced in the [386Enh] section of the SYSTEM.INI file. The default Windows entry is: Keyboard=*vkd The Microsoft Mouse Setup version 9.0 changes this line to read: Keyboard=C:\MOUSE\MOUSEVKD.386 Third-party mouse drivers may change this line to reference a different keyboard driver. If Windows cannot find the driver because it has been deleted or is corrupted, or the keyboard= entry is missing or blank, the dynamic link call error message appears.



RESOLUTION
If you remove the Microsoft Mouse driver 9.0 and are using Microsoft Mouse driver 8.2, you can prevent the error message by changing the keyboard line in the [386Enh] section to read as follows: Keyboard=*vkd If you are still using Microsoft Mouse driver 9.0, run Microsoft Mouse 9.0 Setup again to correct this error.

Additional query words: 3.10 Genius serial 10.10

Keywords: KB102702

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