Microsoft KB Archive/329602

= XADM: Stores Do Not Mount After You Change the System Path Location to the Root Folder of a Drive =

Article ID: 329602

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q329602



SYMPTOMS
If you change the system path location of a storage group to the root folder of a drive, Exchange may not be able to mount the store, and you may receive the following error message:

An internal processing error has occurred. Try restarting the Exchange System Manager or the Microsoft Exchange Information Store Service, or both.

ID MO: c1041724

Exchange System Manager



WORKAROUND
To work around this problem, use a location other than the root folder of a drive for the system path location. Note that the default folder for the system path is the drive_letter:\Program Files\Exchsrvr\Mdbdata folder, where drive_letter is the boot drive.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kberrmsg kbpending KB329602

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