Microsoft KB Archive/162199

= Audio Tuning Wizard Reports Unsupported Sound Card =

Article ID: 162199

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 2.11
 * Microsoft NetMeeting 2.1 Standard Edition
 * Microsoft NetMeeting 2.0 Standard Edition
 * Microsoft NetMeeting 1.0 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

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This article was previously published under Q162199



SYMPTOMS
When you run the Audio Tuning Wizard to configure NetMeeting, the Audio Tuning Wizard may report that your sound card is unsupported.



CAUSE
This behavior can occur when you are using a sound card driver that does not allow NetMeeting to automatically configure the microphone sensitivity settings based on a reading sample that you record.



RESOLUTION
To determine if you are using a sound card driver that does not allow NetMeeting to automatically configure the microphone sensitivity settings, or to obtain an updated driver that does support this feature in NetMeeting, contact the manufacturer of your sound card.



MORE INFORMATION
When a driver that does not support automatically configuring microphone sensitivity settings is installed on your computer, the Audio Tuning Wizard may report that your sound card is unsupported. The sound card may function properly and you may be able to use the audio features of NetMeeting, but you may be unable to modify the microphone volume setting.

Additional query words: nmtop 1.00 2.00

Keywords: KB162199

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