Microsoft KB Archive/163891

= Microsoft Excel 97 Causes a Windows NT Access Violation =

Article ID: 163891

Article Last Modified on 10/13/2003

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q163891





SYMPTOMS
Microsoft Excel 97 may cause an access violation when you create OLE links with a Word document. You will receive the following error message:

Excel.exe - Application Error

The instruction at "0x30053409" referenced memory at "0x06460504".

The memory could not be "read'.

Click ok to terminate the application.



CAUSE


RESOLUTION
To resolve this problem, obtain the latest Microsoft Windows NT 4.0 US Service Pack. For more information on obtaining the latest service pack, please see the following article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack.

Additional query words: off97 office97 office 97 xl97 excel97

Keywords: kbbug kbfix KB163891

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