Microsoft KB Archive/160932

= XADM: Error 0002 The Exchange Directory Will Not Start =

Article ID: 160932

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q160932



SYMPTOMS
When you attempt to start a Microsoft Exchange service, you may receive the following Windows NT error message:

Could not start the Microsoft Exchange Directory Service on \\< >. Error 0002: The system cannot find the file specified.



CAUSE
This error occurs because the executable associated with the service is missing or corrupt. The following is a list of major Microsoft Exchange services and their associated executables:
 * Microsoft Exchange Information Store: Store.exe
 * Microsoft Exchange Directory Service: Dsamain.exe
 * Microsoft Exchange System Attendant: Mad.exe
 * Microsoft Exchange Message Transfer Agent: Emsmta.exe
 * Microsoft Exchange Internet Mail Connector: Msexcimc.exe
 * Microsoft Exchange Interchange: Mt.exe



RESOLUTION
Obtain the file from backup, the Microsoft Exchange Server computer, or service pack CDs, and copy it over to the hard drive.

NOTE: Error 0002 is a "File not found" Windows NT error message. It is not a Microsoft Exchange specific error and it can be generated for any service missing a required executable.

Keywords: kbprb KB160932

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