Microsoft KB Archive/330514

= The DBOrderPromoADO Component Leaks Memory When You Apply Discounts =

Article ID: 330514

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition

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This article was previously published under Q330514



SYMPTOMS
When you apply discounts, the DBOrderPromoADO component leaks memory when the pipeline intialization of CDbOrderPromo2 runs. This memory leak causes the memory usage of DLLHost.exe to hit the memory usage boundary, and the site crashes.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  28-Mar-2003  21:41  4.5.3049.0        937,323  Stdretcomp.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You can use the discount features of the Content Selection pipeline instead of the DBOrderPromoADO component. For more information, visit the following Microsoft Web site:

http://msdn.microsoft.com/library/default.asp?url=/library/en-us/csvr2002/htm/cs_rp_pipecomp_ewlk.asp

Keywords: kbhotfixserver kbqfe kbfix kbbug kbnofix KB330514

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