Microsoft KB Archive/289017

= PUB2002: Border Is Printed Around .EPS Image =

Article ID: 289017

Article Last Modified on 9/27/2004

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APPLIES TO

 Microsoft Publisher 2002 Standard Edition, when used with:  Microsoft Windows Millennium Edition

 Microsoft Windows 98 Standard Edition 

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This article was previously published under Q289017



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
When you print a Microsoft Publisher publication that contains an image, a border or partial border may be unexpectedly printed around the image.



CAUSE
This behavior can occur if both of the following conditions are true:
 * You insert an encapsulated PostScript (EPS) image into the publication.

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 * You print the publication on a Hewlett Packard (HP) LaserJet 5Si MX printer that is configured with the HP Printer Control Language (PCL) driver.

<div class="workaround_section">

WORKAROUND
To work around this issue, configure the HP LaserJet 5Si printer to use the PostScript printer driver. To do this, follow these steps: <ol> Click Start, point to Settings, and then click Printers.</li> In the Printers dialog box, right-click the HP LaserJet 5Si MX printer icon, and then click Properties on the shortcut menu that appears.</li> In the HP LaserJet 5Si MX Properties dialog box, click New Driver on the Details tab.

You receive the following message:

If you change the printer driver, your changes will be saved and the properties for the new driver will appear. The properties for the new driver may look different. Do you want to continue?

</li> Click Yes.</li> In the Select Device dialog box, click HP in the Manufacturers list.</li> In the Models list, click HP LaserJet 5Si/5Si MX PS, and then click OK twice.</li> Close the Printers dialog box, and then restart the computer.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: prb

Keywords: kbbug kbnofix KB289017

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