Microsoft KB Archive/873007

= You receive a &quot;Failure occurred in parsing the remote folder listing&quot; error message when you try to retrieve documents from or send documents to an FTP server by using the BizTalk Server 2004 FTP Adapter =

Article ID: 873007

Article Last Modified on 8/18/2004

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APPLIES TO


 * Microsoft BizTalk Server 2004 Enterprise Edition
 * Microsoft BizTalk Server 2004 Developer Edition
 * Microsoft BizTalk Server 2004 Partner Edition
 * Microsoft BizTalk Server 2004 Standard Edition

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SYMPTOMS
When you try to retrieve documents from or send documents to an FTP server by using the Microsoft BizTalk Server 2004 FTP Adapter, you receive an error message that is similar to the following:

A failure occurred in parsing the remote folder listing.



CAUSE
You may receive this error message if the following conditions are true:
 * The Receive Handler or the Send Handler for the BizTalk Server 2004 FTP Adapter is configured to use a firewall mode of Passive.
 * The target FTP server does not permit passive connections.



RESOLUTION
To resolve this behavior, use one of the following methods:
 * Configure the Receive Handler or the Send Handler, or both, for the BizTalk Server 2004 FTP Adapter to use a firewall mode of Active.
 * Configure the target FTP Server to permit passive connections.

Note Contact the software vendor for the FTP server that you are connecting to for information about how to configure the FTP server to permit passive connections.



MORE INFORMATION
You can use the BizTalk Server 2004 FTP Adapter to connect to an FTP Server that is running on the following operating systems:
 * Solaris 9.0
 * HP-UX
 * LINUX (Redhat 7.x)
 * IBM O/S 390 running MVS
 * AS/400 OS/400 V5R1
 * Microsoft Windows 2000 Server Service Pack 3 (SP3) or later versions
 * Microsoft Windows 2000 Advanced Server SP3 or later versions
 * Microsoft Windows Server 2003

Keywords: kbtshoot kbprb kbbtsadapters KB873007

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