Microsoft KB Archive/836513

= A firewall is incorrectly detected by the Broadband Networking Setup Wizard =

Article ID: 836513

Article Last Modified on 3/4/2004

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APPLIES TO


 * Microsoft Broadband Network Utility

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SYMPTOMS
When you run the Microsoft Broadband Networking Setup Wizard, you may receive the following error message:

If your computer is running either a software firewall or other Internet security software, disable it now.

You receive this error message when there is no software firewall or Internet security software running on your computer.



CAUSE
This issue may occur if a network cable is disconnected on your computer.



RESOLUTION
To resolve this issue, connect the network cable to the appropriate port on your computer.

Keywords: kbhowto kbbroadband kbprb KB836513

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