Microsoft KB Archive/316704

= Microsoft Message Queuing Triggers Service does not start correctly =

Article ID: 316704

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Message Queuing 2.0

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This article was previously published under Q316704



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you start Microsoft Message Queuing Triggers service, you may receive the following errors:

Event ID: 65509

CMSMQTriggerSet::ConnectToRegistry has failed to connect to the registry on machine (xxxxxxxx). GetLastError returned (0).

Event ID: 64636

Init has caught a COM exception. The HRESULT was (FFFFFFFF). Description was (Unable to refresh the trigger set due to an unknown error.).

Event ID: 65535

The Trigger Monitor thread pool has completed initialization and there are no trigger monitor threads to service queue events. Unable to continue.



CAUSE
This issue occurs because Message Queuing Triggers service does not start correctly unless the Remote Registry service of Microsoft Windows 2000 is started.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this issue, set the Windows 2000 Remote Registry service to Autostart mode. To add an entry for the Remote Registry service to the DependOnService value for the Message Queuing Triggers service, follow these steps:  Start Registry Editor (Regedt32.exe). Locate the DependOnService value under the following key in the registry:

 On the Edit menu, click Modify, press the RIGHT ARROW key, type RemoteRegistry, and then click OK. Quit Registry Editor.



STATUS
This behavior is by design.

Keywords: kbprb KB316704

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