Microsoft KB Archive/311354

= Event 5781 Occurs After Domain Controller Changes Domain =

Article ID: 311354

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q311354



SYMPTOMS
After you have changed the domain that a Windows 2000 domain controller belongs to, you may frequently receive the following event 5781 in the System Event log:

Event Type: Warning

Event Source: NETLOGON

Event Category: None

Event ID: 5781

Date: date

Time: time

User: N/A

Computer: SERVER

Description:

Dynamic registration or deregistration of one or more DNS records failed because no DNS servers are available.



CAUSE
This issue can be caused by stale entries in the DNS zone for the old domain that the domain controller belonged to.



RESOLUTION
To resolve this issue:
 * 1) Stop the Netlogon service.
 * 2) Rename the Netlogon.dns file to Netlogon.old, and then rename the Netlogon.dnb file to Netlogon.old2.

Note Netlogon.dns and Netlogon.dnb are located in the \System32\Config folder.
 * 1) Start the Netlogon service or restart your computer.



MORE INFORMATION
During the demotion of the domain controller, Dcpromo.exe might not be able to de-register all of the Netlogon service records at the DNS server, which hosts the domain controller's domain.

Keywords: kbenv kberrmsg kbnetwork kbprb KB311354

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