Microsoft KB Archive/838851

= DNS removes a Network Name resource at the end of the default scavenging interval in Windows Server 2003 =

Article ID: 838851

Article Last Modified on 7/24/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

-





SYMPTOMS
After you use the Cluster Administrator Console to bring a Network Name resource online, you notice that the DNS record for the resource is removed after seven days. You must take the Network Name resource offline, and then bring the resource back online to restore the record.



CAUSE
This problem occurs because the 24-hour DNS record update interval is reset after you bring a Network Name resource online. The Cluster service does not update the DNS records on the default 24-hour interval. By default, the DNS scavenging interval is seven days. At the end of the scavenging interval, DNS removes the Network Name record because the Time to Live (TTL) value has expired.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. Date        Time   Version            Size    File name - 12-Mar-2004 21:02  5.2.3790.140    1,072,128  Clusres.dll  IA-64 Date        Time   Version            Size    File name

12-Mar-2004 22:01  5.2.3790.140      449,536  Clusres.dll  x86



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Windows Server 2003 Service Pack 1.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: DNS scavenging tombstones tombstoned refresh

Keywords: kbqfe kbhotfixserver kbclustering kbdns kbserver kbwinserv2003presp1fix kbfix kbbug KB838851

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.