Microsoft KB Archive/298622

= Multilingual Menus and Dialog Boxes for Internet Explorer Are Not Restored After Uninstall =

Article ID: 298622

Article Last Modified on 7/26/2007

-

APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

-



This article was previously published under Q298622



SYMPTOMS
After you uninstall Microsoft Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, and all of the following conditions are true
 * You are running a MultiLanguage version of Microsoft Windows 2000.

-and-
 * You have the MultiLanguage User Interface (MUI) installed and configured to use MultiLanguage Menus and Dialogs for Internet Explorer.

-and-
 * A non-English language is selected.

some menus and dialog boxes may be displayed in English instead of in the non-English language that is selected.



CAUSE
This behavior can occur because, when you install Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer, no backup is created for previously installed versions of Multilingual Menus and Dialog Boxes for Internet Explorer. As a result, the earlier versions of Multilingual Menus and Dialog Boxes for Internet Explorer are not restored when you uninstall Internet Explorer or Multilingual Menus and Dialog Boxes for Internet Explorer.



WORKAROUND
To work around this issue, reinstall the appropriate version of Multilingual Menus and Dialog Boxes for the version of Internet Explorer that you are currently running. To do this, browse to the following Microsoft Web site:

http://corporate.windowsupdate.microsoft.com/

NOTE: You must install the correct version of Multilingual Menus and Dialog Boxes for your version of Internet Explorer.

For additional information about determining which version of Internet Explorer you are currently running, click the article number below to view the article in the Microsoft Knowledge Base:

164539 How to Determine Which Version of Internet Explorer Is Installed

NOTE: You must have the Windows 2000 MUI installed to run Multilingual Menus and Dialog Boxes for Internet Explorer. MUI is available only in the Multilingual version of Windows 2000.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: multilanguage menus and dialogs Multi-language plugui Czech German Japanese Korean Chinese (Traditional) Arabic Hebrew Norwegian Danish Finnish Portuguese (Simplified) Polish Hungarian Greek Turkish Russian Spanish French (Brazil) Italian Swedish Dutch

Keywords: kbbug kbnofix KB298622

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.