Microsoft KB Archive/176548

= OLEXP: How to Create a Pop3.log File for Outlook Express =

Article ID: 176548

Article Last Modified on 6/29/2004

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 4.01 Service Pack 1
 * Microsoft Outlook Express 4.01 Service Pack 2
 * Microsoft Outlook Express 4.0
 * MSN 2.5 Software

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This article was previously published under Q176548



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SUMMARY
This article describes how to create a Pop3.log file for Microsoft Outlook Express.

You can use the Pop3.log file to troubleshoot problems that may occur when you receive e-mail in Outlook Express using the Post Office Protocol (POP3).



MORE INFORMATION
To create a Pop3.log file, follow the appropriate method:

Outlook Express 4

 * 1) Start Outlook Express.
 * 2) On the Tools menu, click Options.
 * 3) On the Advanced tab, under Logging Options, click the Mail Transport check box to select it.
 * 4) Click Apply, and then click OK.

Microsoft Internet Explorer 5

 * 1) Start Outlook Express.
 * 2) On the Tools menu, click Options.
 * 3) On the Maintenance tab, under Troubleshooting, click to select the Mail check box.
 * 4) Click Apply, and then click OK.

If you are running MSN, the Pop3.log file may be created and stored in:

C:\Program Files\Outlook Express\ \Mail folder

Where  is your MSN Member ID.

For Windows 98, if you are not using MSN, the Pop3.log file is created and stored in:

C:\Windows\Application Data\Microsoft\Outlook Express\Mail folder

For Windows 2000, the Pop3.log file is created and stored in:

Documents and Settings\ \Local Settings\Application Data\Identities\ \Microsoft\Outlook Express

For Windows NT, the Pop3.log file is created and stored in:

%Winnt%\Profiles\ \Application Data\Microsoft\Outlook Express\Mail folder

For Windows NT 4.0 is Pop3.log file is created and stored in:

%Winnt%\Profiles\ \Application Data\Identities\ \Microsoft\Outlook Express

For more information about interpreting the Pop3.log file, click the article number below to view the article in the Microsoft Knowledge Base:

155515 How to Enable and Interpret the Pop3.log File

Additional query words: msnet msnetwork microsoft-net m.s.n. outexw95

Keywords: kbhowto KB176548

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