Microsoft KB Archive/63835

Word 5.00: “Cannot Link Graphics…” Importing PCX Files

PSS ID Number: Q63835 Article last modified on 01-24-1995

5.00

MS-DOS

= SUMMARY =

When importing PCX files from PC Paintbrush or PC Paintbrush Plus by Zsoft, or Windows 3.00 Paintbrush, the message “Cannot link graphics - Word is unable to process” will appear if the program is configured for 256 colors.

Because Word can print only 6 colors and black, it only allows you to import up to 16 color PCX files. When using the stand alone PC Paintbrush (not the Windows version), reinstalling the program for 16 colors or less will correct the problem. The files can then be loaded and will be converted to 16 colors, which Word can then load.

When Windows 3.00 is installed for a VGA video driver that supports 512K video memory (look in Windows Setup to check the installed driver), it may be using 256 colors. If a 256-color driver is used when running Paintbrush, all PCX files will be converted to 256-color format.

The only solution is to install the standard VGA driver (through Windows Setup) and restart Windows. Then, all PCX files saved via Paintbrush will be converted to 16 colors. If necessary, you can return to Windows Setup, reinstall the original driver, and restart Windows.

KBCategory: kbother kbgraphic KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1995.