Microsoft KB Archive/248456

= XADM: Out Of Office Assistant Does Not Start If a Rule Is Set to Stop Processing Other Rules =

Article ID: 248456

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q248456



SYMPTOMS
If a mailbox with the Out Of Office Assistant (OOF) enabled has other rules configured, and one of the rules is configured to Stop Processing More Rules, when mail that starts the Stop Processing More Rules rule is sent to that mailbox, the mailbox does not generate an OOF message.



CAUSE
The Out Of Office Assistant is a rule. A list is generated of rules that are enabled for a particular mailbox, and the OOF is one of them. The OOF is always the last rule that is executed in this list. If any of the rules in the list has the Stop Processing More Rules check box selected, then the OOF rule is not processed and an OOF message is not generated.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The following files are available for download from the Microsoft Download Center:

x86: Download Q248838engi.exe now

Alpha: Download Q248838enga.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

NOTE: When you start this version of the information store, the information store databases are automatically upgraded to a new format. After the databases are upgraded, you can restore an earlier version of the Store.exe file on the server, but only if it is version 5.5.2651.32 or later. If you restore a Store.exe file that is earlier than version 5.5.2651.32 after the databases are upgraded, you cannot start the information store. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

244976 XADM: Event ID 1197 and 1005 After You Attempt to Start the Information Store



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 4.

Additional query words: OOF rule stop processing

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp4fix kbexchange550sp4fix kbfix kbgraphxlinkcritical kbqfe KB248456

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