Microsoft KB Archive/182803

= XL98: Error Quitting Excel While Office Assistant Is Displayed =

Article ID: 182803

Article Last Modified on 9/11/2002

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APPLIES TO


 * Microsoft Excel 98 for Macintosh

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This article was previously published under Q182803



SYMPTOMS
In Microsoft Excel, after you press COMMAND+Q to close the program, you receive one of the following error messages:

The application "Microsoft Excel" has unexpectedly quit, because an error of type 2 occurred.

You should save your work in other open applications and restart the computer.

-or-

Sorry, a system error occurred.

"Microsoft Excel"

error type 11

-or-

The application "Microsoft Excel" has unexpectedly quit, because an error of type 1 occurred.

You should save your work in other open applications and restart the computer.



CAUSE
This problem may occur when the following conditions are true:
 * You enter data in a workbook. -and-


 * You start the Visual Basic Editor. -and-


 * You click the Office Assistant, and then click Options to display the Office Assistant dialog box. -and-


 * You press COMMAND+Q to quit Excel. When you are prompted to save the file, you click Save and save the file.



RESOLUTION
To resolve this problem, close the Office Assistant by clicking the upper- left corner of the window before you quit Excel.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

