Microsoft KB Archive/905518

= You receive error messages when you try to connect to a clustered printer from a Windows Server 2003 SP1-based computer =

Article ID: 905518

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)

 Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul> </li> Microsoft Windows Server 2003, Standard x64 Edition</li> Microsoft Windows Server 2003, Datacenter x64 Edition</li> Microsoft Windows Server 2003, Enterprise x64 Edition</li> Microsoft Windows Server 2003 R2 Standard x64 Edition</li> Microsoft Windows Server 2003 R2 Standard Edition (32-bit x86)</li> Microsoft Windows Server 2003 R2 Enterprise x64 Edition</li> Microsoft Windows Server 2003 R2 Enterprise Edition (32-Bit x86)</li> Microsoft Windows Server 2003 R2 Datacenter x64 Edition</li> Microsoft Windows Server 2003 R2 Datacenter Edition (32-Bit x86)</li></ul>

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SYMPTOMS
When you try to connect to a clustered printer from a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer, you receive the following error messages.

Message 1

Access is denied.

Message 2

Could not connect to the printer. You either entered a printer name that was incorrect or the specified printer is no longer connected to the server. Click Help for more information.

This problem occurs if the following conditions are true:
 * You try to connect to the clustered printer by using a virtual node name such as &quot;\\ .&quot;
 * You try to connect to the clustered printer from a node that does not own the Print Spooler resource.

Message 3

The specified server name cannot be established. The server name is invalid or access is denied.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
No prerequisites are required.

Restart requirement
You may have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 64-bit x64-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbbug kbfix kbqfe kbprb kbclustering kbpubtypekc kbwinserv2003presp1fix kbhotfixserver kbwinserv2003sp2fix KB905518

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