Microsoft KB Archive/325575

= MSDTC Process May Stop Responding When You Try to Access an XA Database in Windows NT 4.0 SP6 =

Article ID: 325575

Article Last Modified on 10/17/2005

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APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Transaction Server

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This article was previously published under Q325575



SYMPTOMS
When you use the Microsoft Distributed Transaction Coordinator (MSDTC) XA Transaction Manager to access an XA Database (such as Oracle), the process may freeze because the MSDTC process stops responding. This behavior can affect Microsoft Transaction Server (MTS) applications that perform XA transactions.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version            Size    File name --  25-Jun-2002  14:25  2002.6.911.0       71,168  Adme.dll 25-Jun-2002 14:25  2002.6.911.0      131,584  Dtccm.dll 25-Jun-2002 14:26  2002.6.911.0      185,344  Dtcxatm.dll 25-Jun-2002 14:26  2002.6.911.0       24,064  Msdtc.dll 25-Jun-2002 14:26  2002.6.911.0      105,984  Mtsevents.dll 25-Jun-2002 14:26  2002.6.911.0       49,152  Mtxas.dll 25-Jun-2002 14:27  2002.6.911.0      466,944  Mtxex.dll Note Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.

Keywords: kbbug kbfix KB325575

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