Microsoft KB Archive/284320

= OL2002: Arabic or Hebrew Text in an HTML Message Displays As ???? in AutoPreview =

Article ID: 284320

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284320



SYMPTOMS
When you receive a Hypertext Markup Language (HTML) message that contains Arabic or Hebrew text that has been sent by using a different encoding format, such as Western European (ISO), the text displays as a series of question marks (???????) in AutoPreview.



CAUSE
This problem occurs because AutoPreview is designed to use the code page of the message to view its contents.



WORKAROUND
To view the message correctly, open the message. The code page translation runs and the text displays correctly.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: RTL,LTR, Mail, Html OL2K

Keywords: kbbug kbnofix KB284320

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