Microsoft KB Archive/186802

= FIX: Lock Error Occurs When Deleting a File from an FTP Directory =

Article ID: 186802

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0

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This article was previously published under Q186802



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx



SYMPTOMS
On the computer running Internet Information Server (IIS), attempting to delete a file from an FTP site's directory causes a lock error, and the file cannot be deleted. To work around this problem, stop and restart the Inetinfo process. To do this, use the Internet Service Manager (ISM) to stop and then restart all services under Internet Information Server for that computer.



CAUSE
A client was using FTP to download the file when the download was interrupted. As a result, the lock the system placed on the file during the download was never removed.

Microsoft has confirmed that this is a problem in Internet Information Server 4.0.



STATUS
This problem was corrected in Internet Information Server 5.0.

Additional query words: mmc remove inetinfo.exe akz

Keywords: kbbug kbfix kbiis500fix KB186802

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