Microsoft KB Archive/146429

Mac Encarta 95: Testing CD-ROM Drive for File Access

PSS ID Number: Q146429 Article last modified on 07-23-1996

1995

MACINTOSH

= SUMMARY =

Because of physical read limitations of some CD-ROM drives, some files and folders on the 1995 edition Microsoft Encarta for the Macintosh compact disc may be inaccessible from your CD-ROM drive. This article lists those files and tells how to test your drive.

= MORE INFORMATION =

The CD-ROM drive may have difficulty reading the files located on the compact disc. The files are:

Files Location on Disc —– —————-

Encarta & Memory ReadMe 645 MB T047518a 625 MB T014712a 605 MB T041772a.mov 585 MB T040371a.mov 565 MB

NOTE: The Encarta disc contains 645 MB of data. The final file on the disc is the Encarta & Memory ReadMe.

Testing Your CD-ROM Drive
The CD-ROM drive may have difficulty reading files located on the outer portion, or track, of the compact disc. To test for specific drive- capacity limitations, do the following:

  Insert the Encarta compact disc into the CD-ROM drive.   Open the Encarta disc.   Drag the following file to your hard drive icon. Encarta & Memory ReadMe   Open the Encarta Files Folder.   Open the Animations Folder.   Drag the following files to your hard drive icon. T047518a T014712a   Close the Animations Folder and open the Movies Folder.   Drag the following files to your hard drive icon. T041772a.mov T040371a.mov </li></ol>

If the following error message appears while you copy either file, then your CD-ROM drive cannot read the disc at the specified location:

The file couldn’t be read, because a disk error occurred. Do you want to continue copying?

where is the name of the file you are copying.

If the file does copy, compare its size with the file on the disc. To compare file size information, do the following:


 * 1) Locate the file on the disc.
 * 2) Click the file one time.
 * 3) On the File Menu, click Get Info.
 * 4) On the line displaying the Size, make note of the number of bytes used.
 * 5) Repeat steps 1-4 with the file that was copied to the hard drive.

The files should use an identical number of bytes. If the number of bytes is different, that means the CD-ROM drive is having problems reading the disc.

For additional information, contact your CD-ROM drive manufacturer.

KBCategory: kbhw kbsetup kbmm kbtshoot kbref KBSubcategory:

Additional reference words: 1995 multi media multimedia multi-media mmtitles kbmm

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================================================================ Copyright Microsoft Corporation 1996.