Microsoft KB Archive/142579

= XCLN: Setup/Attempt to Restart Fails on Windows NT =

Article ID: 142579

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q142579



SYMPTOMS
When you run SETUP.EXE for Microsoft Exchange Electronic Forms Designer on a Windows NT computer, the following dialog box may appear when the Electronic Forms Designer Setup program tries to restart Windows NT:

Installation Microsoft

This Windows application cannot respond to the End Task request. It may be busy, waiting for a response from you or may have stopped executing.

Select Cancel to return to Windows NT.

Select End Task to close this application immediately. You will lose any unsaved information in this application.

Select Wait to give the application 5 seconds to finish what it is doing and then try to close the application again

[WAIT] [END TASK] [CANCEL]



CAUSE
This is fairly typical of some 16-bit application setups on Windows NT. The system merely has not given the setup routine enough time to shut down. Selecting the Wait button on the shut down dialog box will enable the setup routine to complete its shut down process.

Additional query words: winnt setup

Keywords: kbsetup KB142579

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