Microsoft KB Archive/192323

= Cannot Open Network Tool in Control Panel =

Article ID: 192323

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows Millennium Edition

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This article was previously published under Q192323



If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center



SYMPTOMS
When you try to open the Network tool in Control Panel, nothing may happen, or you may receive any of the following error messages:

Rundll caused an invalid page fault in netdi.dll

-or-

Rundll32 caused a general protection fault in krnl386.exe

This behavior may also occur when you right-click Network Neighborhood and then click Properties.



CAUSE
This behavior can occur if the Netdi.dll file or the Netos.dll file is missing or damaged.



RESOLUTION
To resolve this issue, extract a new copy of the Netdi.dll file and the Netos.dll file from your original Windows disks or CD-ROM. For information about how to extract a file, see the follow article in the Microsoft Knowledge Base:

ARTICLE-ID: 129605

TITLE : How to Extract Original Compressed Windows Files

Additional query words: netcpl cpl icon netdi netos dll krnl386

Keywords: kbenv kberrmsg kbgpf kbinvalidpagefault kbnetwork kbprb KB192323

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