Microsoft KB Archive/197646

Downloaded Transactions Do Not Match Register Transactions

PSS ID Number: Q197646 Article last modified on 12-20-1998

WINDOWS:7.0

WINDOWS

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The information in this article applies to:

 Microsoft Money 98 == Microsoft Money 99 == 

= SYMPTOMS =

When you download an online statement from your financial institution, Money may not match transactions in the statement to certain recurring transactions in your account register.

= CAUSE =

This behavior occurs if you add an electronically cleared transaction to the Bills calendar in Money 98, and then use the Bills calendar in either Money 98 or Money 99 to enter a new occurrence of the transaction.

= RESOLUTION =

To resolve this issue, remove the transaction from the Bills calendar and then re-create the transaction. To do this, follow the appropriate steps for your version of Money.

Money 99

 * 1) On the Money navigation bar, click Bills.
 * 2) Click the Setup Bills & Deposits tab.
 * 3) Click to select the transaction you want to remove from the Bills calendar, and then click Delete.
 * 4) Click Yes.
 * 5) Click New, and then re-create the recurring transaction.

For more information about how to perform this task in your version of Money, consult your Money printed documentation or Money online Help.

Money 98
  On the Money navigation bar, click Bills.   Click to select the transaction you want to remove, and then click Delete Bill. NOTE: If you do not see the transaction, click the triangle next to View, click View, and then click All Bills And Deposits, By Payee.   Click Delete All Instances.   Click New Bill, and then re-create the recurring transaction. 

For more information about how to perform this task in your version of Money, consult your Money printed documentation or Money online Help.

= STATUS =

Microsoft has confirmed this to be a problem in Microsoft Money 98. This problem has been corrected in Microsoft Money 99.

NOTE: The Add To Bills function in Money 99 does not add an electronic identification number when you add an electronically cleared transaction to the Bills calendar. However, if you upgrade to Money 99, a recurring transaction created in Money 98 containing an electronic identification number can cause this behavior to also occur in Money 99.

= MORE INFORMATION =

If a transaction is already marked as electronically cleared (the letter E appears in the Cleared field) when you add it to the Bills calendar, Money 98 saves all of the downloaded information for the transaction in the Bills calendar, including the unique electronic identification number for that particular transaction.

When you use the Bills calendar to enter the recurring transaction, Money also includes the electronic identification number in the new transaction. When you download your next statement, Money is unable to match the transactions as the electronic identification number for the transaction in your account register is different than the electronic identification number for the transaction in the online statement.

= Additional query words: w_money 7.0 toy find same identical balance =

Keywords : kbonline kbimu Version : WINDOWS:7.0 Platform : WINDOWS Issue type : kbbug Solution Type : kbfix ============================================================================= Copyright Microsoft Corporation 1998.