Microsoft KB Archive/911713

= Event ID: 20 may be logged frequently on a Windows Server 2003-based computer when you print to a shared network printer =

Article ID: 911713

Article Last Modified on 5/23/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
When you print to a shared network printer, the following event may be logged frequently in the System event log of a computer that is running Microsoft Windows Server 2003: Event ID: 20

Source: Print

Description:

Printer Driver  was added or updated. Files:

You may also experience excessive bandwidth consumption.



CAUSE
This problem may occur if the drivers for a shared printer are not installed on the client computer. The Windows Spooler service copies the drivers to the client computer and logs this event as an informational message.

You experience this problem even if no printer driver was added or updated on the client computer.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
You must install Windows Server 2003 Service Pack 1 before you install this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, x86-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinserv2003sp2fix kbqfe kbhotfixserver kbtshoot kbbug kbfix kbwinserv2003presp1fix kbpubtypekc KB911713

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