Microsoft KB Archive/173315

= PPT7: White Text Prints Black w/ HP Color LaserJet Driver =

Article ID: 173315

Article Last Modified on 8/17/2005

-

APPLIES TO


 * Microsoft PowerPoint 95 Standard Edition

-



This article was previously published under Q173315




 * CONFIDENTIAL BETA CONFIDENTIAL BETA CONFIDENTIAL BETA CONFIDENTIAL

This article discusses a beta test product not yet announced by Microsoft. Please feel free to familiarize yourself with this product, test it, and report problems to Microsoft.

CONFIDENTIAL BETA CONFIDENTIAL BETA CONFIDENTIAL BETA CONFIDENTIAL ******************************************************************



SYMPTOMS
When you print an Organization Chart or Microsoft Graph object using the Hewlett-Packard (HP) Color LaserJet (MS) printer driver, white text prints black.



CAUSE
This problem occurs if the Organization Chart or Microsoft graph object has been ungrouped and converted to a PowerPoint drawing object.



WORKAROUND
To work around this problem, set the printer driver to download True Type fonts as bitmap soft fonts, following these steps:
 * 1) On the File menu, click Print.
 * 2) In the Printer Name box, select the HP LaserJet (MS) printer driver.
 * 3) Click Properties.
 * 4) Click the Fonts tab.
 * 5) Click the "Download True Type fonts as bitmap soft fonts," and then click OK.
 * 6) Click OK.



STATUS
Microsoft is researching this problem and will post new information here as it becomes available.

Additional query words: text fonts characters labels names tags gridlines bars chart viewgraph view box line drawing ppt ppt95 ppt7

Keywords: KB173315

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.