Microsoft KB Archive/832809

= Icons are not displayed for Adobe PDF documents that are listed in the search results when you search your portal site in SharePoint Portal Server 2003 and in SharePoint Server 2007 =

Article ID: 832809

Article Last Modified on 12/11/2007

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APPLIES TO


 * Microsoft Office SharePoint Server 2007
 * Microsoft Office SharePoint Portal Server 2003

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SYMPTOMS
When you search for Adobe Portable Document Format (PDF) documents on the portal site in Microsoft Office SharePoint Portal Server 2003 or in Microsoft Office SharePoint Server 2007, the PDF documents are returned in the search results as you expect. However, the icon for each of the PDF documents that are listed in the search results is missing.

Additionally, on the Specify File Types to Include page of the portal site, the icon that is typically displayed next to the .pdf extension is missing.



CAUSE
This issue may occur either if the Adobe PDF IFilter is not configured correctly on the server, or if SharePoint Portal Server 2003 or SharePoint Server 2007 is not configured correctly to index the .pdf file type.



RESOLUTION
To resolve this issue, make sure that the Adobe PDF IFilter and the .pdf file type are configured correctly on the server. To install Adobe PDF IFilter 5.0 and to configure SharePoint Portal Server 2003 or SharePoint Server 2007 to index .pdf files, follow these steps:  Download Adobe PDF IFilter 5.0 from the following Adobe Web site:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=1276

 Stop the IIS Admin service. To do this, follow these steps:  Click Start, point to Administrative Tools, and then click Services. Right-click IIS Admin Service, and then click Stop.  Run the Adobe PDF IFilter 5.0 Setup program to install the filter on the server.  For WSS 2.0, install the PDF iFilter on the SQL and WSS servers.</li> For SPS 2003, install the PDF iFilter on the SQL and Index servers.</li> For WSS 3.0, install the PDF iFilter on servers running the WSS [spsearch] search service.</li> For MOSS 2007, install the PDF iFilter on the Index servers.</li></ul>

After installing the iFilter, perform Steps 5, 6, and 7 on all the Web Front End servers in the farm.</li> Register the Adobe PDF IFilter. To do this, follow these steps:  Click Start, and then click Run.</li> In the Open box, type cmd, and then click OK.</li> Switch to the folder that contains the Adobe PDF Filter 5.0 files. For example, switch to the following folder:



</li> Type regsvr32.exe pdffilt.dll, and then press ENTER.</li> If you receive a message that states that the operation was successful, click OK .</li> Type exit, and then press ENTER to exit the command prompt.</li></ol> </li> Copy the .gif file that you want to use for the icon to the following folder on the server, as appropriate for your situation:





</li> Edit the Docicon.xml file to include the .pdf extension. To do this, follow these steps:  Start Notepad, and then open the Docicon.xml file. The Docicon.xml file is located in one of the following folders on the server:





</li> <li>Add an entry for the .pdf extension. For example, add a line that is similar to the following to the Docicon.xml file, where  is the name of the .gif file:

<Mapping Key=&quot;pdf&quot; Value=&quot; .gif&quot;/>

</li> <li>On the File menu, click Save, and then quit Notepad.</li></ol> </li> <li>Restart the server.</li> <li>Add the .pdf file type to the content index. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>Connect to the portal site, and then click Site Settings.</li> <li>On the Site Settings page, click Configure search and indexing under Search Settings and Indexed Content.</li> <li>On the Configure Search and Indexing page, click Include file types under General Content Settings and Indexing Status.</li> <li>On the Specify File Types to Include page, click New File Type.</li> <li>On the Add File Type page, type pdf in the File extension box, and then click OK.</li></ol> </li> <li>Update the context indexes for portal content and for non-portal content. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>On the Site Settings page of the portal site, click Configure search and indexing under Search Settings and Indexed Content.</li> <li>On the Configure search and indexing page, click Manage content indexes under Content Indexes.</li> <li>On the Manage Content Indexes page, click the down arrow next to the name of the index that you want to update, and then click Start Full Update.</li></ol> </li></ol>

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MORE INFORMATION
For more information about how to administer and to configure SharePoint Portal Server 2003, see the Microsoft Office SharePoint Portal Server 2003 Administration Guide. The Microsoft Office SharePoint Portal Server 2003 Administration Guide (Administrator's Help.chm) is located in the Docs folder in the root directory of the SharePoint Portal Server 2003 CD.

For more information about SharePoint Server 2007, visit the following Microsoft Web site:

http://www.microsoft.com/office/sharepoint/prodinfo/default.mspx

For more information about the Adobe PDF IFilter, visit the following Adobe Web site:

http://www.adobe.com/support/downloads/detail.jsp?ftpID=1276

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbprb kbdisplay KB832809

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