Microsoft KB Archive/929727

= Additional Office content may not be installed successfully when you install a trial version of an Office program =

Article ID: 929727

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Accounting Express 2007
 * Microsoft Office Home and Student 2007
 * Microsoft Office Standard 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Groove 2007
 * Microsoft Office OneNote 2007
 * Microsoft Office Project Standard 2007
 * Microsoft Office Publisher 2007
 * Microsoft Office Visio Professional 2007
 * Microsoft Office Visio Standard 2007

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SYMPTOMS
You install a trial version of one of the Microsoft Office programs that are listed in the &quot;Applies to&quot; section. You do this on a computer that does not have any non-trial version of a Microsoft Office XP program, a Microsoft Office 2003 program, or a 2007 Microsoft Office program installed.

When you try to install additional content for the Office program, the content is not installed successfully.

This behavior may occur when you try to install any of the following content:
 * 2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
 * 2007 Microsoft Office Add-in: Microsoft Save as PDF
 * 2007 Microsoft Office Add-in: Microsoft Save as XPS

Note To download this content, visit the following Microsoft Web sites:
 * http://www.microsoft.com/downloads/details.aspx?familyid=4D951911-3E7E-4AE6-B059-A2E79ED87041&displaylang=en
 * http://www.microsoft.com/downloads/details.aspx?familyid=F1FC413C-6D89-4F15-991B-63B07BA5F2E5&displaylang=en
 * http://www.microsoft.com/downloads/details.aspx?familyid=BCE8F991-F0A4-47A0-866B-2FD84A329E02&displaylang=en



CAUSE
This behavior is by design. To be a genuine Microsoft Office user, you must have at least one non-trial version of an Office XP program, an Office 2003 program, or a 2007 Office program installed and validated by Office Genuine Advantage.



WORKAROUND
To work around this behavior, you must install a non-trial version of the Office XP program, the Office 2003 program, or the 2007 Office program. Then, install the additional 2007 Office content.



MORE INFORMATION
For more information about the Office Genuine Advantage program, visit the following Microsoft Web site:

http://www.microsoft.com/genuine/downloads/FAQ.aspx

For more information about how to determine whether you have a trial version of a 2007 Office program installed, click the following article number to view the article in the Microsoft Knowledge Base:

927920 How to determine whether you have a trial edition of a 2007 Office suite or program installed

For more information about the trial editions of the 2007 Office programs and about the other downloads that are available for the Office programs, visit the following Microsoft Web site:

http://office.microsoft.com

Additional query words: office2007 office2k7 office12 off2007 off2k7 off12 groove2007 groove2k7 groove12 gve2007 gve2k7 gve12 onenote2007 onenote2k7 onenote12 on2007 on2k7 on12 project2007 project2k7 project12 prj2007 prj2k7 prj12 visio2007 visio2k7 visio12 vso2007 vso2k7 vso12

Keywords: kbtshoot kbsetup kbprb kbpubtypekc kbexpertisebeginner KB929727

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