Microsoft KB Archive/184655

= PUB98: Commercial Printer Drivers Don't Install on Windows NT 4 =

Article ID: 184655

Article Last Modified on 9/7/2001

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APPLIES TO


 * Microsoft Publisher 98 Standard Edition

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This article was previously published under Q184655



SYMPTOMS
When you install Publisher 98 on a Windows NT 4.0 computer, the commercial printer drivers (Microsoft Publisher Imagesetter and Microsoft Publisher Color Printer) are not installed. If you attempt to manually install these drivers, you will receive the following error message:

Print driver for Windows NT x86 could not be installed. The system cannot find the file specified.



CAUSE
Microsoft Publisher 98 includes a commercial printing feature. For this feature to work, Publisher 98 requires a PostScript printer diver to be installed. The Publisher 98 Setup program attempts to install two PostScript printer drivers, the Microsoft Publisher Imagesetter and Microsoft Publisher Color Printer. Because these drivers use the Pscript.drv file and Windows NT requires Pscript.dll, Windows NT will not allow these drivers to be installed.



WORKAROUND
In order to use the Create File in PostScript feature, you must install a PostScript printer driver. You should contact your printing service to determine what PostScript driver they are using for their printers and install that driver or a compliant driver.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: pub98 mspub98 pub mspub 98 5.0 mspub5 pub5 errors drivers instlling service bureau services ps pscript post script

Keywords: kbbug kbnofix kbprint kbsetup KB184655

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