Microsoft KB Archive/133458

Road Atlas 4.0: Printed Journey is a Thick Unreadable Line

PSS ID Number: Q133458 Article last modified on 06-22-1998

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The information in this article applies to:

 == Microsoft Automap Road Atlas for Windows, version 4.0 == 

= SYMPTOMS =

When you print a Journey to a Hewlett-Packard (HP) LaserJet IIISi printer, the printout may look like a thick black line, labels may appear smudged and unreadable, and the Automap copyright information in the lower right corner of the map may be smudged and unreadable.

= RESOLUTION =

Method 1
Install the Hewlett-Packard (HP) LaserJet III printer driver.

Method 2
Install the Hewlett-Packard (HP) LaserJet IIISi printer driver included with Windows.

Method 3
Close open programs running in Microsoft Windows to increase available memory.

= MORE INFORMATION =

To install the Hewlett-Packard (HP) LaserJet IIISi printer driver included with Windows, do the following:


 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Double-click the Add Printer option. The Add Printer Wizard starts. Click Next.
 * 3) Select a Local or Network printer.
 * 4) In the Manufacturer selection box, scroll to and then click HP. In the Printer selection box, click HP LaserJet IIISi, and then click Next.
 * 5) Click Replace Existing Driver, and then click Next.
 * 6) In the Available Ports section, select a port. Click Next.
 * 7) Type a name for the printer, and then click Next. Choose to set this printer as your default printer.
 * 8) Choose to print a test page.
 * 9) Click Finish.

This process copies the printer driver files to your hard drive and a new printer icon should appear in the Printers window.

The Hewlett-Packard products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

= Additional query words: 4.00 auto auto-map automap reference H-P print =

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================================================================ Copyright Microsoft Corporation 1998.