Microsoft KB Archive/197688

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INFO: Setup Fails If Domain Account Is Invalid

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Q197688

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The information in this article applies to:


 * Microsoft Windows Installer, versions 1.0, 1.1
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional

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SUMMARY
Setup fails if the system cannot locate a valid domain account. You may receive one of the following error messages when trying to run the installation:

Installer not responding

Internal Error 2608, 1332

The LockPermission table can create secured objects for files, directories, or registry keys. If the domain controller is not available to return a unique identifier for each user listed, the setup fails. If you know the user name and domain are correct, common causes of failure are:


 * The domain controller is down.
 * Failures in the network.
 * The user has changed his or her password when logging back into the current computer.

In the case of network or computer failures, a significant delay may be incurred while the system waits for a response.

MORE INFORMATION
The LookupAccountName function attempts to find a security identifier for the specified name by first checking a list of well-known Security Identifiers (SIDs). If the name does not correspond to a well-known SID, the function checks built-in and administratively defined local accounts. Next, the function checks the primary domain. If the name is not found there, trusted domains are checked.

Additional query words: kbDSupport

Keywords : kbAppSetup kbOSWin2000 kbSDKPlatform kbMSI _IK kbGrpDSTools

Issue type : kbinfo

Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinISearch kbWinAdvServSearch kbWinI100