Microsoft KB Archive/250707

= OLEXP: You Cannot Create a New Business Card on the Compose Tab in the Options Dialog Box =

Article ID: 250707

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook Express 5.01 Service Pack 1
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.01
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.01 Service Pack 2

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This article was previously published under Q250707



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
In Outlook Express, there is no apparent way to create a new business card entry in the Business Cards section of the Options dialog box.



CAUSE
The Business Cards section of the Options dialog box does not have a New option as it does in versions of Outlook Express earlier than Outlook Express 5.



RESOLUTION
To resolve this problem, obtain Outlook Express 5.5. For additional information about Outlook Express 5.5 and how to download it, click the article number below to view the article in the Microsoft Knowledge Base:

268382 Outlook Express Version 5.5 Available



WORKAROUND
To work around this issue, create the new business card entry as a contact in your Address Book, and then click the Compose tab in the Options dialog box. Then, click the new contact under Business Cards in the Mail list, or under Include my business card when creating new messages in the News list.

To create a new contact in your Address Book:
 * 1) Start Outlook Express.
 * 2) Click the Address button, and then click New Contact on the File menu.
 * 3) In the Properties dialog box, type the information that you want, and then click OK.

Keywords: kbprb KB250707

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