Microsoft KB Archive/254755

= Visio Maps: A C++ Run-Time Error Occurs When You Drop a Visio Map's shape =

Article ID: 254755

Article Last Modified on 8/5/2004

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APPLIES TO


 * Microsoft Visio Maps 1.0, when used with:
 * Microsoft Windows 95

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This article was previously published under Q254755



SYMPTOMS
When you drop the local United States Map shape on the drawing page, you receive the following error message:

C++ Run-time Error; run-time library; run-time error in \visio\visio32.exe abnormal execution



CAUSE
To run properly, Visio Maps requires that the Comctl32.dll file on your computer is version 4.70 or later.



RESOLUTION
To find out which version you have, follow these steps.

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) Click Start, point to Find, and then click Files and Folders.
 * 2) Type comctl32.dll in the Named box, and then click Find Now.
 * 3) Locate the comctl32.dll file that is in the Windows\System folder.
 * 4) Right-click the comctl32.dll file, and then click Properties.
 * 5) Click the Version tab to find the version of your file.

If you have a version of Comctl32.dll earlier than to 4.70, you can update this file by installing VMAPS10A.Exe. The following file is available for download from the Microsoft Download Center:

Download VMAPS10A.exe now

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. An installation of VMAPS10A.Exe will update an earlier version of the Comctl32.dll file to version 4.70.

You can also update the Comctl32.dll file by installing Microsoft Internet Explorer 3.01 or later. To install the latest version of Microsoft Internet Explorer, visit the "Internet Explorer" home page at the following Microsoft Web address:

http://microsoft.com/windows/ie/default.htm

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