Microsoft KB Archive/247199

= Adobe Photoshop 5.0.2 Cursor Does Not Reflect Selected Tool in Windows 2000 =

Article ID: 247199

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q247199



SYMPTOMS
When you are using Adobe Photoshop 5.0.2 on a computer running Microsoft Windows 2000 and you select tools from the toolbar, the cursor does not match the selected tool. Adding a STICKYCURSOR line at the end of the Photos50.ini file, as the Adobe Corporation recommends on its Web site, does not solve the problem.



CAUSE
This behavior can occur because of an incompatibility between the Photoshop program and some Windows 2000 video drivers and video adapters. The behavior typically occurs when certain drivers try to maximize performance by caching the cursors.



RESOLUTION
To work around this behavior, slide the graphics hardware acceleration setting down a notch to disable the hardware cursor.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Windows 2000.



MORE INFORMATION
For more information about cursor behavior in Photoshop 5.02, visit the following Adobe Corporation Web site at:

http://www.adobe.com/support/techdocs/394a.htm

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbnofix KB247199

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