Microsoft KB Archive/327231

= PIP2002: Error message: Cannot display the End User License Agreement =

Article ID: 327231

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Picture It! Photo 2002 Standard Edition
 * Microsoft Picture It! Photo 2002 Premium Edition
 * Microsoft Picture It! Publishing 2002 Gold
 * Microsoft Picture It! Publishing 2002 Platinum Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Photo 2001 Premium Edition
 * Microsoft Picture It! Publishing 2001 Gold Edition
 * Microsoft Picture It! Publishing 2001 Platinum Edition
 * Microsoft Picture It! Publishing 2001 Silver Edition
 * Microsoft Picture It! Photo Premium 9

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This article was previously published under Q327231



Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to start any one of the programs listed in the &quot;Applies To&quot; section, you receive the following error message:

Cannot display the End User License Agreement.



CAUSE
This issue may occur when the registry contains information that is not valid.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

To resolve this issue, delete the registry key that is not valid. To do this, follow these steps.  Click Start, click Run, type regedit in the Open box, and then click OK. In Registry Editor, locate the following registry key, right-click the registry key, and then click Delete:

HKEY_LOCAL_MACHINE\Software\Microsoft\Works Suite



When you start the program again, the correct registry key is created.

Additional query words: pip launch open iitial

Keywords: kberrmsg kbprb KB327231

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