Microsoft KB Archive/310680

= Error message when you use Search Form component in a Microsoft FrontPage 2000 Web =

Article ID: 310680

Article Last Modified on 9/7/2006

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APPLIES TO


 * Microsoft FrontPage 2000 Standard Edition, when used with:
 * Microsoft Windows NT version 4.0 Option Pack

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This article was previously published under Q310680



SYMPTOMS
When you attempt to search by using a Search Form component in a Microsoft FrontPage 2000 Web, you may receive the following error message

Error &quot;Service is not running.&quot; (0x80041820) encountered while processing the query &quot; &quot;

where  is the search query that you attempt to perform.



CAUSE
This behavior can occur in the following situation:
 * You publish a Web that contains a Search Form component to a Web server that is hosting Microsoft Index Server.
 * The Index Server service is not running.



RESOLUTION
To resolve this issue, start Index Server. To do this, follow these steps.

NOTE: The virtual server (Web site) must be configured to use Index Server. For information about configuring Index Server, view the articles listed in the &quot;More Information&quot; section of this article.
 * 1) On the Web server computer that is hosting Index Server, start Index Server Manager. To do this, click Start, point to Programs, point to Windows NT 4.0 Option Pack, point to Microsoft Index Server, and then click Index Server Manager.
 * 2) Right-click Index Server on Local Machine and then click Start on the shortcut menu.
 * 3) On the Console menu, click Exit.

In Windows XP
To start Index Server in Windows XP, follow these steps:
 * 1) On the Windows Start menu, click Control Panel.
 * 2) Click the Administrative Tools icon.
 * 3) Click the Service icon.
 * 4) In the list of services, right-click Indexing Service and then click Start.



MORE INFORMATION
For more information about how to configure FrontPage 2000 and Index Server, click the following article numbers to view the articles in the Microsoft Knowledge Base:

203796 How to configure FrontPage to search a site by using Index Server

205618 Determining if Index Server/FrontPage is performing search

Additional query words: front page FP 2000

Keywords: kberrmsg kbprb KB310680

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