Microsoft KB Archive/152718

Online Registration Error Message: No Modem Is Available

= Online Registration Error Message: No Modem Is Available =

Q152718
The information in this article applies to:

- Microsoft Publisher for Windows 95, version 3.0

SYMPTOMS

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Toward the end of Setup when you click the Online Registration button, you may receive the following error message:

Registration Wizard

No modem is available on this system. If you do not install a modem, you will not be able to run this application. Would you like to install one now?

CAUSE

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The Registration Wizard is trying to detect a modem. The modem is either not installed or is malfunctioning.

RESOLUTION

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If your system lacks a modem, you will not be able to use the Registration Wizard. If there is a modem on the system, contact your Windows 95 service provider for further assistance.

If you can connect with one modem but not another, contact your modem manufacturer for assistance.

MORE INFORMATI0N

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This problem does not affect Publisher installation: if the online registration button is available, Publisher 95 Setup has already completed successfully.

Additional query words: 3.00 3.0 w_mspub pub95 pub3 3.0