Microsoft KB Archive/212132

= WD2000: Envelope Mail Merge Fails to Omit Return Address =

Article ID: 212132

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q212132





SYMPTOMS
If the Omit option is selected in the Envelopes and Labels dialog box, and you are performing a merge to envelopes, the return address is still included. (To locate the Omit option, click Envelopes and Labels on the Tools menu, and click to select the Envelopes tab.)



WORKAROUND
Use one of the following workarounds appropriate for your situation:

Method 1: Remove the Return Address
To remove the return address for all subsequent envelopes, regardless of the creation method, follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) Click the User Information tab.
 * 3) Clear the Mailing Address box and click OK.

You can now perform the mail merge without printing the return address.

To remove the return address for the current mail merge only, follow the steps for setting up a mail merge envelope, but before you perform the print merge, edit the main document by selecting the return address and deleting it. Continue with the mail merge as usual.

Method 2: Change the Return Address Font Color
Set the return address font color to white. By using this option, you don't have to delete your mailing address or edit the mail merge main document.

To change the return address font color, follow these steps:
 * 1) On the Tools menu, click Envelopes and Labels.
 * 2) Click the Envelopes tab.
 * 3) Click Options.
 * 4) Under Return address, click Font.
 * 5) Select White for the font color.
 * 6) Click OK twice.
 * 7) Click Close.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: mail merge mailmerge

Keywords: kbbug kbnofix kbenvelope KB212132

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