Microsoft KB Archive/933421

= Error message on an external monitor when you close the lid of a portable Windows Vista-based computer while a DVD is playing: &quot;Windows Media Player cannot play this DVD&quot; =

Article ID: 933421

Article Last Modified on 4/4/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Starter
 * Windows Vista Home Premium
 * Windows Vista Home Basic
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Home Basic 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition

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SYMPTOMS
Consider the following scenario:
 * You attach an external monitor to a Windows Vista-based portable computer.
 * In the Power Options item in Control Panel, you select the Do nothing option in the When I close the lid of my portable computer list.
 * You close the lid of the computer while a DVD is playing in Microsoft Windows Media Player 11.

In this scenario, you receive an error message that resembles the following:

Windows Media Player cannot play this DVD because there is a problem with digital copyright protection between your DVD drive, decoder and video card. Try installing an updated driver for your video card.



WORKAROUND
To work around this problem, restart the DVD playback.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbqfe kbnofix kbbug kberrmsg kbprb kbexpertisebeginner KB933421

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