Microsoft KB Archive/250597

= PRB: Windows 2000 CD Not Found When Discover Program Is Started =

Article ID: 250597

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q250597



SYMPTOMS
When you start Windows 2000 Professional is started for the first time, the Getting Started with Windows 2000 dialog box appears for each user. If you click Start to start the Discover Windows program, the Windows 2000 CD Not Found dialog box is displayed with the message "Please insert your Windows 2000 CD, and then Click OK. To run the Discover 2000 tour from a different location, Click Cancel."



CAUSE
The Discover Windows program cannot find the Discover folder, which is on the Windows 2000 Professional CD-ROM (CD).



RESOLUTION
To correct this problem, use one of the following resolutions:
 * Insert the Windows 2000 Professional CD in the CD-ROM drive of the local computer. When the Windows 2000 CD Not Found dialog box is displayed, click OK to run the Discover Windows program. -or-


 * If you want to start the Discover Windows program from a different location on the local hard disk, copy the Discover folder from the Windows 2000 Prefessional CD to the \%SystemRoot% folder on the local hard disk. When you start the Discover Windows program, click OK on the Windows 2000 CD Not Found dialog box. To run the Discover 2000 tour from a different location, click Cancel, and then click Cancel again.

The Discover Tour Not Found dialog box is displayed with the message "The Discover Tour could not be located. Please indicate the location of the required files." Type the location of the files as \%SystemRoot% in the text box to start the Discover Windows program from the local hard disk.

You only need to do this once. The next time that you start the Discover Windows program, the Windows 2000 CD Not Found dialog box will not be displayed.



STATUS
This behavior is by design.

Additional query words: opk sbk discover win2k

Keywords: kbprb KB250597

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