Microsoft KB Archive/275036

= Visio5: When You Export a Drawing That Contains an Object Pasted from the Clipboard, Visio Stops Responding =

PSS ID Number: 275036

Article Last Modified on 8/5/2004

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The information in this article applies to:


 * Microsoft Visio Standard 5.0x
 * Microsoft Visio Professional 5.0x
 * Microsoft Visio Technical 5.0x
 * Microsoft Visio Enterprise 5.0x

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This article was previously published under Q275036



SYMPTOMS
When you try to export a drawing that contains an object that was pasted from the Clipboard, Visio may stop responding.



RESOLUTION
To resolve this problem, obtain Visio Service Release C (SR-C).

To obtain SR-C, please visit the following Microsoft Web site:

http://office.microsoft.com/Downloads/default.aspx



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Visio SR-C.



Steps to Reproduce the Behavior

 * 1) In any program, press ALT+PRINT SCREEN to copy an object to the Clipboard.
 * 2) In Visio, point to New on the File menu, and then click New Drawing.
 * 3) Press CTRL+V to paste the object from the Clipboard.
 * 4) On the File menu, click Save as.
 * 5) In the Save as Type box, click any drawing type except .vsd, and then click Save.

Note that Visio stops responding.

Additional query words: prb SRC hangs

Keywords: kbbug kbfix KB275036

Technology: kbVisio500xSearch kbVisioSearch kbZNotKeyword3

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