Microsoft KB Archive/161042

= XCLN: Schedule+ Error: "The Schedule File Could Not Be Opened" =

PSS ID Number: 161042

Article Last Modified on 4/12/1999

-

The information in this article applies to:


 * Microsoft Schedule+ 7.0

-



This article was previously published under Q161042



SYMPTOMS
When you attempt to open another person's appointment book in Schedule+, you encounter one of the following errors, depending on the version of Windows you are running:  Windows NT Workstation:

The schedule file could not be opened. An unknown error occurred.

 Windows 3.1, Windows for Workgroups 3.11, or Windows 95:

The logon credentials supplied were incorrect. Make sure your username and domain are correct, then type your password again.





CAUSE
Attempting to open a schedule on a server that is in another site in an untrusted domain causes this error. This problem occurs with both site connectors and X.400 connectors.



RESOLUTION
Set up a two-way trust between the domains in which each of the computers running Microsoft Exchange Server is located.



MORE INFORMATION
Schedule+ reads the remote user's home server from the local directory service and then uses remote procedure calls (RPCs) to connect to the remote Information Store. Because the mailbox is in an untrusted domain, the error described above occurs.

Keywords: kbenv kbinterop kbnetwork kbprb KB161042

Technology: kbSchedule700 kbScheduleSearch kbZNotKeyword2

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.