Microsoft KB Archive/148366

= Microsoft CD Player Does Not Play Audio CD-ROMs =

Article ID: 148366

Article Last Modified on 1/19/2007

-

APPLIES TO


 * Microsoft Windows Millennium Edition
 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q148366



SYMPTOMS
When you insert an audio CD-ROM into your CD-ROM drive, Microsoft CD Player may not start automatically or when you attempt to start the CD Player, you receive one of the following error messages:

Please insert an audio compact disc.

-or-

Data or no disc loaded.



CAUSE
This behavior can occur if the CD-ROM audio device driver is missing or damaged.



RESOLUTION
To resolve this behavior, remove and reinstall the CD Audio Device driver and check your DMA setting:
 * 1) Click Start, point to Settings, click Control Panel, and then double-click Multimedia.
 * 2) Click the Devices tab, double-click the Media Control Devices branch to expand it, click CD Audio Device (Media Control), and then click Properties.
 * 3) Click Remove, click Yes when you are prompted to remove the device, click OK, click OK, and then restart your computer.
 * 4) Click Start, point to Settings, click Control Panel, and then double-click Add New Hardware.
 * 5) Click Next, click Next, click No, I want to select the hardware from a list, click Sound, video, and game controllers, and then click Next.
 * 6) In the Manufacturers box, click Microsoft MCI, in the Models box, click CD Audio Device (Media Control), click Next, click Finish, and then click Yes.
 * 7) Click Start, point to Settings, click Control Panel, and then double-click System.
 * 8) Click the Device Manager tab, double-click the CDROM branch to expand it, and then click the CD-ROM drive.
 * 9) Click Properties, click the Settings tab, click to clear the DMA check box, click OK, and then click OK.

Additional query words: 98 hwcds

Keywords: kbenv kberrmsg kbprb KB148366

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.