Microsoft KB Archive/174003

= Microsoft Knowledge Base =

MSN Prompts You to Install Rifff Files from CD-ROM
Last reviewed: September 18, 1997

Article ID: Q174003

The information in this article applies to:


 * The Microsoft Network, versions 2.0, 2.5

SYMPTOMS
When you connect to MSN, The Microsoft Network, you may be prompted to install Rifff files from the MSN CD-ROM.

CAUSE
An incomplete download of MSN content containing Rifff components may cause this issue to occur the next time you connect to MSN.

RESOLUTION
Reinstall the Interactive Music Architecture component from the MSN CD-ROM. To do so, use the following steps:


 * 1) Insert the MSN CD-ROM into the CD-ROM drive. If the Welcome To MSN window appears, close it.
 * 2) Double-click My Computer.
 * 3) Right-click the CD-ROM drive, and then click Explore.
 * 4) Double-click the Msnsetup folder.
 * 5) Double-click the Compnts folder.
 * 6) Double-click the Imthart.exe file.
 * 7) If you are prompted to restart your computer, click Yes.