Microsoft KB Archive/828250

= You receive a &quot;RegOpenKeyEx failed to Open Hive -2147483646 Key... &quot; error message when you import a Best ACT! file or an Intuit QuickBooks file in Outlook 2003 =

Article ID: 828250

Article Last Modified on 1/6/2006

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APPLIES TO


 * Microsoft Office Outlook 2003 with Business Contact Manager

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SYMPTOMS
When you try to import a Best ACT! file or an Intuit QuickBooks file into the Business Contact Manager add-in of Microsoft Office Outlook 2003, you may receive the following error message:

Internal Error in TTGComn.RegistryMod.RegSetValue

RegOpenKeyEx failed to Open Hive -2147483646 Key SOFTWARE\Microsoft\Great Plains\Integration

If you click Details in the error message, you receive the following:

Time: date time

Source: TTGComn.RegistryMod.RegSetValue

Message: RegOpenKeyEx failed to Open Hive -2147483646 Key SOFTWARE\Microsoft\Great Plains\Integration

Number: 5

Call Stack:

RegistryMod.RegSetValue

IMProviderMain.NewConnection

IMProviderMain.Connection



CAUSE
This problem may occur if you do not have local administrative permissions.



WORKAROUND
To work around this problem, contact your system administrator and have them change your permissions to include local administrative permissions.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbimport kbprb KB828250

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