Microsoft KB Archive/838985

= You cannot edit the properties of a shared resource that is not Windows-based in Windows Storage Server 2003 =

Article ID: 838985

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Storage Server 2003

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SYMPTOMS
After you install the Microsoft Windows Storage Server feature pack on a Microsoft Windows Storage Server 2003-based computer, you may receive the following error message after you open the properties dialog box of a shared resource that is not Windows-based:

The share information cannot be retrieved. Please try again. If the problem persists, please contact your hardware provider.

For example, this issue occurs when you open the properties dialog box of an Apple Macintosh shared resource.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Size    File name ---  07-Apr-2004  17:29   222,720  Windowsstorageserver2003featurepack-kb838985.msi



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbqfe kbhotfixserver kberrmsg kbfix kbbug KB838985

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