Microsoft KB Archive/178741

= Event Log Opening Problem Causes Services.exe Failure =

Article ID: 178741

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition
 * Microsoft Windows NT Workstation 3.51 SP5
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT 3.51 Service Pack 5
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q178741



SYMPTOMS
Windows NT server Services.exe may cause an access violation during an event log update. An "RPC Server is too busy..." message may appear, indicating that Services.exe failed. A Dr. Watson log may be written to the %SystemRoot% directory. Sessions provided by the server through NET USE may remain active. You may also be able to establish new sessions.

The following messages may be returned to client requests using RPC services:

Error 1723: The RPC server is too busy to complete this operation.



CAUSE
The pointer to the next event is miscalculated or the beginning of the log is corrupt and causing Services.exe to have an access violation. After Services.exe exits, other service wait indefinitely.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.



MORE INFORMATION
Additional query words: drwtsn32.log system security application

Keywords: kbhotfixserver kbqfe kbbug KB178741

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