Microsoft KB Archive/185495

= Error Selecting Link for Online Documentation =

Article ID: 185495

Article Last Modified on 8/9/2001

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APPLIES TO


 * Microsoft Windows NT version 4.0 Option Pack

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This article was previously published under Q185495





SYMPTOMS
When you try to open the Windows NT Option Pack online documentation from a remote computer causes the following error message to be displayed:

HTTP Error 403

403.6 Forbidden: IP address rejected

This error is caused when the server has a list of IP addresses that

are not allowed to access the site, and the IP address you are using is

in this list. Please contact the Web server's administrator if the

problem persists.



CAUSE
By default, Microsoft Internet Information Server version 4.0 has an IP address restriction configured on the documentation virtual directory. The restriction applies to any IP address except 127.0.0.1 (localhost). The Certificate Server Documentation link on the Microsoft Certificate Server default Web page automatically links to the machine name.



WORKAROUND

 * 1) In Microsoft Management Console (MMC), display the properties for the IISHELP virtual directory.
 * 2) Click the Directory Security tab.
 * 3) In the Domain Name Restrictions group, click Edit.
 * 4) Grant access to the needed IP of the remote computer, then click Apply Changes or OK.

To work around this problem, you can also change the link on the Default.htm file in the CertSrv virtual directory to the following, for example:

http://Localhost/Iishelp/Iis/Misc/Default.asp



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0 Option Pack.

Keywords: kbbug kbnofix kbfaq KB185495

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