Microsoft KB Archive/926777

= You may be unable to correctly enter the password by using the touch screen in Windows XP Tablet PC Edition 2005 =

Article ID: 926777

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Tablet PC Edition 2005

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SYMPTOMS
In Microsoft Windows XP Tablet PC Edition 2005, the dot that represents the first character of the password does not appear on the screen when you tap the software keyboard. Therefore, you may be unable to correctly enter the password by using the touch screen.

When you enter the second and successive characters of the password, dots are displayed to indicate that characters have been entered. However, because no dot is displayed to indicate that the first character has been entered, you may be unable to correctly enter the password.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxppresp3fix kbfix kbbug kbhotfixserver kbqfe kbprb kbexpertisebeginner KB926777

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