Microsoft KB Archive/193369

= PRB: "An Unexpected Error Has Occurred" Opening HTML Help Topic =

Article ID: 193369

Article Last Modified on 12/1/2003

-

APPLIES TO


 * MSDN 2003 Universal Edition
 * Microsoft Visual SourceSafe 6.0 Standard Edition
 * Microsoft Visual J++ 6.0 Standard Edition
 * Microsoft Visual InterDev 6.0 Standard Edition
 * Microsoft Visual FoxPro 6.0 Professional Edition
 * Microsoft Visual C++ 6.0 Professional Edition
 * Microsoft Visual Basic 6.0 Learning Edition
 * Microsoft Visual Basic 6.0 Professional Edition
 * Microsoft Visual Basic 6.0 Enterprise Edition

-



This article was previously published under Q193369



SYMPTOMS
When you try to view a Help topic in the MSDN Library, a dialog box titled "Microsoft Internet Explorer" containing text similar to following might appear:

Internet Explorer cannot open the internet site

mk:@MSITStore:XXX.chm::/YYY.htm

An unexpected error has occurred

Where XXX is the fully qualified path to a .chm file, and YYY is an HTML file for the topic contained in the .chm file.



CAUSE
This error message can occur if the location where you installed the MSDN Library no longer contains the .chm file containing the topic you want to view. This might happen if you installed the MSDN Library from a local area network, and the MSDN site on the network is partially removed.



RESOLUTION
Do one of the following to resolve this problem:
 * Restore the site to contain the complete the MSDN Library contents.
 * Uninstall the MSDN Library on your computer and reinstall MSDN from CDs or from a network location containing the complete the MSDN Library.

Keywords: kbide kbsetup kbprb KB193369

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.