Microsoft KB Archive/277770

= Event 7000 Occurs When Attempting to Start Exchange Services =

Article ID: 277770

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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This article was previously published under Q277770



SYMPTOMS
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

When you attempt to start Exchange services that run in the Inetinfo.exe tool, you may receive the following error message:

Error 1083: The executable program that this service is configured to run in does not implement the service.

The following event is logged in the system event log:

Event Type: Error

Event Source: Service Control Manager

Event Category: None

Event ID: 7000

Date: 10/23/2000

Time: 10:03:03 AM

User: N/A

Computer: SERVER12345

Description: The Microsoft Exchange  service failed to start due to the following error: The executable program that this service is configured to run in does not implement the service.

This issue occurs when you start the following services:
 * Simple Mail Transport Protocol (SMTP)
 * Network News Transport Protocol (NNTP)
 * Post Office Protocol version 3 (POP3)
 * Internet Message Access Protocol version 4 (IMAP4)
 * Microsoft Exchange Routing Engine



CAUSE
This issue can occur because these services have not been configured to run in the Inetinfo.exe tool. They have been either configured to run in the Dllhost.exe tool, or not configured to run in any tool.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, follow these steps:  Start Registry Editor (Regedt32.exe). Locate and click the following registry key:

 Click the value for the service that you attempted to start. On the Edit menu, click Multi String, and then add the following values:

Ldapsvc

Smtpsvc

Nntpsvc

Imap4svc

Pop3svc

Resvc

 Click OK. Quit Registry Editor.</li> Start Administrative Tools, click Services, and then restart the Internet Information Service (IIS) Administrator service.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Additional query words: exch2kp2w XADM

Keywords: kberrmsg kbbug kbfix KB277770

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