Microsoft KB Archive/196324

= OL2000: (CW) User Not Prompted for Password on a Personal Folder =

Article ID: 196324

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q196324





SYMPTOMS
When you password protect a Personal Folder, you may not be prompted for a password each time that you open Microsoft Outlook.



CAUSE
The owner of the Personal Folder will not be prompted for the password if it was saved in the password list. Others who use the same computer and log on as a different user are prompted for the Personal Folder password.



MORE INFORMATION
The reason for password protecting a Personal Folder (PST) is to prevent other users who also log on to the same computer from opening or viewing your PST file. If you, as the owner, log on to the computer, you are trusted and will not be prompted for the password. Other users logging on to the computer will receive a prompt for the password. After the password has been typed, the user will not be prompted for the password again until Outlook is restarted.

For example, user A logs on to the computer and creates a mail profile that includes a password-protected PST. If, at a later time, user B logs on to the same computer and tries to open user A's PST, user B will be prompted for a password. If User A logs on to the system, no prompt for a password to open the PST will appear unless the password is not in the password list.

If you, as the owner of the PST file, are prompted for a password, enter the password, and then click to select "Save this password in your password list."

If another user needs continual access to the PST file, you can allow that user access by typing the password, and then clicking to select "Save this password in your password list."

The owner can password protect a PST when it is created or at a later time. When you add a personal folder to your mail profile, type the password and click to select "Save this password in your password list."

To Protect Your PST
To protect an existing PST, follow these steps:


 * 1) On the Tools menu, click Services.
 * 2) Click to select your Personal Folder, and then click Properties.
 * 3) Click Change Password.
 * 4) Type the old password (if there was one) and type the new password, where indicated. Type the password again in Confirm Password.
 * 5) If you do not want to be prompted for a password each time that you start a new Outlook session, click to select "Save this password in your password list." Click OK, OK, and OK to close all open windows.

Additional query words: lock locked prevent

Keywords: kbhowto kbinfo KB196324

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