Microsoft KB Archive/110175

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Error: Word Cannot Find or Run This Application (MSINFO)

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Q110175

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The information in this article applies to:


 * Microsoft Word for Windows, version 6.0

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SYMPTOMS
When you try to obtain system information using the Word 6.0 for Windows Help menu, you may receive the following error message:

Word Cannot Find or Run this Application (MSINFO)

NOTE: To get system information, choose About from the Help menu and then choose System Info.

CAUSE
You receive the error message noted above when the [Microsoft System Info] section is missing from the WIN.INI file.

RESOLUTION
To correct this problem, use Windows Notepad to edit the WIN.INI file and correct the [Microsoft System Info] section; this section should have an MSINFO= entry that points to your MSINFO.EXE file. For example:

[Microsoft System Info]

MSINFO=C:\WINDOWS\MSAPPS\MSINFO\MSINFO.EXE Additional query words: 6.0 winword word6

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