Microsoft KB Archive/290378

= OFFXP: You Are Prompted for User Name When You Start a Program on Windows NT or Windows 2000 =

Article ID: 290378

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Word 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Windows NT 4.0
 * Microsoft Windows 2000 Standard Edition

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This article was previously published under Q290378



SYMPTOMS
When you start a Microsoft Office XP program, a Windows Installer dialog box appears. After the Windows Installer finishes configuring Microsoft Office XP, the User Name dialog box appears, prompting you for your name and your initials.



CAUSE
This behavior occurs when the following conditions are all true:
 * Your computer is running Microsoft Windows NT version 4.0 or Microsoft Windows 2000.
 * You are running an Office XP program for the first time.
 * A different user was logged on to the computer when Office XP was installed.



MORE INFORMATION
You will not be prompted for your name a second time.

Additional query words: prb

Keywords: kbprb KB290378

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