Microsoft KB Archive/308866

= FIX: SQL Server 2000 Setup Terminates Unexpectedly if You Install Chinese (Hong Kong) Locale =

Article ID: 308866

Article Last Modified on 10/17/2003

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APPLIES TO


 * Microsoft SQL Server 2000 Standard Edition

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This article was previously published under Q308866



BUG #: 354527 (SHILOH_BUGS)



SYMPTOMS
When you install Microsoft Windows 2000 with the Chinese (Hong Kong) locale, SQL Server 2000 Setup may terminate in the collation configuration step.

Under these circumstances, the Sqlstp.log shows the following:   16:52:46 Begin Action:  DlgServices 16:52:48 ShowDlgServices returned: 1 16:52:48 [DlgServices] 16:52:48 Local-Domain   = 3855 16:52:48 AutoStart      = 15 16:52:48 Result = 1 16:52:48 End Action DlgServices 16:52:48 begin ShowDialogsUpdateMask 16:52:48 nFullMask = 0x1bdc00f7, nCurrent = 0x400000, nDirection = 1 16:52:48 Updated Dialog Mask: 0x1bdc00f7, Disable Back = 0x1 16:52:48 Dialog 0x400000 returned: 1 16:52:48 End Action ShowDialogsHlpr 16:52:48 ShowDialogsGetDialog returned: nCurrent=0x800000,index=23 16:52:48 Begin Action ShowDialogsHlpr: 0x800000 16:52:48 Begin Action: DlgSQLSecurity 16:52:50 ShowDlgSQLSecurity returned: 1 16:52:50 LoginMode = 1,szPwd 16:52:50 End Action DlgSQLSecurity 16:52:50 begin ShowDialogsUpdateMask 16:52:50 nFullMask = 0x1bdc00f7, nCurrent = 0x800000, nDirection = 1 16:52:50 Updated Dialog Mask: 0x1bdc00f7, Disable Back = 0x1 16:52:50 Dialog 0x800000 returned: 1 16:52:50 End Action ShowDialogsHlpr 16:52:50 ShowDialogsGetDialog returned: nCurrent=0x1000000,index=24 16:52:50 Begin Action ShowDialogsHlpr: 0x1000000 16:52:50 Begin Action: DlgCollation



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 INF: How to Obtain the Latest SQL Server 2000 Service Pack



WORKAROUND
To work around this issue and run Setup successfully, follow these steps:
 * 1) Obtain SQL Server 2000 Service Pack 2, and then copy it to a given location.
 * 2) Copy the contents of the SQL Server 2000 CD-ROM (RTM version), and then drop them to a read-write location.
 * 3) Replace the Sqlsui.dll file (in the location where you dropped the RTM version) with the Service Pack 2 version of the Sqlsui.dll file.
 * 4) Run Setup from the RTM location.

NOTE: After following these steps, you cannot run Setup from the CD-ROM, because one of the files on the CD-ROM has to be replaced with a file from Service Pack 2.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

This problem was first corrected in Microsoft SQL Server 2000 Service Pack 2.



Steps to Reproduce the Problem

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Regional Options icon, click the General tab, and then change the Your Locale setting to Chinese (Hong Kong).
 * 3) Click Set default, and then change the Set System Locale setting to Chinese (Hong Kong).
 * 4) Run the autorun.exe file. Note that Setup terminates at the collation configuration step.

Keywords: kbbug kbfix KB308866

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