Microsoft KB Archive/258657

= Missing Options on Tools Menu in Internet Explorer 5.x =

Article ID: 258657

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0

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This article was previously published under Q258657



IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
On the Tools menu in Internet Explorer, the Internet Options, Show Related Links, and the MSN Messenger Service options may be missing.



CAUSE
This behavior can occur if there is an incorrect setting in the registry.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To resolve this issue, use the following steps:  Start Registry Editor. Locate the NoFolderOptions value in the following registry key:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer

 Change the NoFolderOptions value to a DWORD value of 0 hexadecimal. Quit Registry Editor and restart the computer.

The Internet Options, Show Related Links, and MSN Messenger Service options on the Tools menu are restored.



MORE INFORMATION
The NoFolderOptions value may exist in more than one place in the registry. You can search the registry for every occurrence of the NoFolderOptions value as an appropriate troubleshooting step.

Additional query words: winmil tools

Keywords: kbenv kbprb KB258657

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