Microsoft KB Archive/189597

= IntelliMouse Not Detected on a Gateway Solo 2100 Laptop =

Article ID: 189597

Article Last Modified on 10/12/2007

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APPLIES TO


 * Microsoft IntelliMouse 1.0
 * Microsoft IntelliMouse Pro
 * Microsoft IntelliMouse Trackball 1.0
 * Microsoft SideWinder Mouse
 * Microsoft Wheel Mouse 2.0
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q189597



SYMPTOMS
When you install Microsoft Windows 98 on a Gateway 2000 Solo 2100 laptop computer, Windows 98 Setup may not automatically detect your IntelliMouse pointing device.



CAUSE
This behavior can occur because the Gateway 2000 Solo 2100 laptop computer checks for a 3-byte data packet from the mouse, and the IntelliMouse sends a 4-byte data packet.



RESOLUTION
To resolve this issue, use the Add New Hardware wizard to install the IntelliMouse, or use the PS/2 to Serial converter to connect the mouse to the serial port on the computer.

Additional query words: plug and play plug-n-play pnp detection bus

Keywords: kbhardware kbsetup kbprb kb3rdparty KB189597

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