Microsoft KB Archive/173251

= Running Outlook 97 CD Will not Load with IE 4.0 Beta =

Article ID: 173251

Article Last Modified on 1/20/2007

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APPLIES TO


 * MSPRESS Running Microsoft Outlook 97 ISBN 1-57231-608-X

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This article was previously published under Q173251



SYMPTOMS
If you attempt to insert the CD-ROM from the Microsoft Press book "Running Microsoft Outlook 97" into a system running Microsoft Internet Explorer 4.0 beta 1 or beta 2, you may receive the following error message:

Unable to run your Web browser and find its main window.

When you click OK, the desktop is restored.



CAUSE
"Running Microsoft Outlook 97" uses a third-party product called WebCD 1.6, manufactured by Marketscape, Inc. WebCD 1.6 is not compatible with the beta version of Microsoft Internet Explorer 4.0.



RESOLUTION
MarketScape Inc., the creator of WebCD 1.6, has created a patch for the tool that will allow it to run under the Microsoft Internet Explorer 4.0 beta.

To download this tool, please point your browser to the following Web site:

http://www.marketscape.com/support/

Please note that this site is not under the control of Microsoft and may change without notice. For Microsoft's official statement regarding other servers, please see the following World Wide Web site:

http://www.microsoft.com/misc/nonms.htm



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: press ms_press 1-57231-608-X bookbug ie40

Keywords: kbbug kbpending KB173251

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