Microsoft KB Archive/843198

= Error message when you try to use the OpenEncryptedFileRaw function to open a file on a Windows 2000-based computer: “The network path was not found” =

Article ID: 843198

Article Last Modified on 7/26/2006

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

-





SYMPTOMS
When you try to use the OpenEncryptedFileRaw function to open a file on a Microsoft Windows 2000-based computer, you receive an error message that resembles the following:

System error 53. The network path was not found.

This problem only occurs when you try to open the file by using the following file name format:

\\?\Volume{ }\

Note In this example,  is a placeholder for the GUID of the volume and   is a placeholder for the file name. The actual GUID may resemble the following example:

\\?\Volume{064c97b2-825b-11d7-801c-806d6172696f}\



CAUSE
This problem occurs because the OpenEncryptedFileRaw function does not support the file name format that is described in the &quot;Symptoms&quot; section. Therefore, the OpenEncryptedFileRaw function treats a file name with that format as a network file, instead of as a local file.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN;CNTACTMS]

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
To apply this hotfix, you must have Windows 2000 Service Pack 3 (SP3) installed on the computer.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbbug kbfix kbqfe kbwin2000presp5fix kbpubtypekc KB843198

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.