Microsoft KB Archive/301917

= Portable Computers May Not Eject from a Docking Station While Running Windows Media Player 7.1 =

Article ID: 301917

Article Last Modified on 10/22/2002

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APPLIES TO


 * Microsoft Windows Media Player 7.1

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This article was previously published under Q301917



SYMPTOMS
Portable computers that are equipped with a CD-ROM or DVD-ROM drive may not eject properly from a docking station while running Windows Media Player 7.1.



CAUSE
The Adaptec cdralw2k.sys driver, which is distributed with Windows Media Player 7.1, does not respond properly to the power state change event that is signaled when a portable computer is ejected.



WORKAROUND
The cdralw2k.sys driver that is included with Adaptec Easy CD Creator version 4.02 does not experience this problem.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: laptop release unplug remove undock CD DVD

Keywords: kbbug kbnofix KB301917

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