Microsoft KB Archive/331989

= FIX: Memory is not released when you close forms and reports in Access 2002 =

Article ID: 331989

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Access 2002 Standard Edition

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This article was previously published under Q331989





SYMPTOMS
When you close forms and reports in Microsoft Access Project, the memory may not be released, resulting in a memory leak. When the memory leak is large enough, the performance level may drop significantly, and your computer may stop responding (hang).



CAUSE
This problem occurs if Access does not release the memory that is used by forms and reports when these objects are closed.



Service Pack Information
This problem is corrected in Office XP Service Pack 3.

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
Note For information about updating Access 2002 Runtime applications, click the article number below to view the article in the Microsoft Knowledge Base:

839022 How to obtain the latest Office XP Service Pack for Access 2002 Runtime

To resolve this problem, install the Office XP Service Pack 3.

For additional information about how to install and download Office XP SP3, click the following article number to view the article in the Microsoft Knowledge Base:

832671 Description of Microsoft Office XP Service Pack 3



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Office XP Service Pack 3 and Office XP Service Pack 3 for Access 2002 Runtime.

Additional query words: kb2hr1

Keywords: kbbug kbqfe kbenv kbofficexppresp3fix kbhotfixserver KB331989

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