Microsoft KB Archive/174592

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Err Msg: This Printer Cannot Be Installed Now...

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Q174592

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you attempt to install a Hewlett-Packard LaserJet 5si network printer by connecting directly to the network share, you may receive the following error message:

This printer cannot be installed now because its driver could not be loaded. The driver or the INF file may be damaged. Restart Windows, and then try again.

CAUSE
The printer driver for the Hewlett-Packard LaserJet 5si does not support Point and Print.

RESOLUTION
Contact Hewlett-Packard for information concerning a possible driver upgrade.

STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: hp

Keywords : kbenv kbprint win95

Issue type :

Technology : kbWin95search kbWin95