Microsoft KB Archive/328166

= You receive a &quot;Clip organizer cannot complete the operation, unspecified error 0x80004005&quot; error message when you use Clip Organizer =

Article ID: 328166

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Clip Organizer 2002

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This article was previously published under Q328166





IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
When you try to use Microsoft Clip Organizer, you may receive the following error message:

Clip Organizer cannot complete the operation, unspecified error 0x80004005.



CAUSE
This problem may occur if Microsoft Data Access Components (MDAC) is corrupted.

This may also occur if you upgrade to MDAC 2.7 and the program PCAnywhere 10.5 is installed on your computer. The &quot;remote management&quot; feature of PCAnywhere writes a registry key value that changes the authentication level used by the OLE DB proxy.



RESOLUTION
If you have PCAnywhere installed on your computer follow the steps in Method 2. If the steps in Method 2 are not successful or if you do not have PCAnywhere installed, follow the steps in Method 1.

Method 1: Update MDAC
To resolve this problem, reinstall MDAC. This restores the installation defaults and resolves file version conflicts, missing files, and corrupted registry entries. To reinstall MDAC, follow these steps:  Right-click Start, and then click Explore to start Windows Explorer. Locate the following file



where  is the drive where Windows is installed. Right-click Mdac.inf, and then click Install.

NOTE: You may be prompted to insert the Microsoft Windows CD in the CD-ROM drive or DVD-ROM drive. Restart Windows.

Note If your computer runs Microsoft Windows 2000, update the Mdacinst.inf file instead of the Mdac.inf file. After you update the Mdacinst.inf file, you may have to run the Microsoft Office XP System Files Update. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

286399 Description of the System Files update

Method 2: Use Dcomcnfg.exe to change the authentication level
Dcomcnfg.exe (also known as DCOM Config) is a utility that you can use to secure distributed COM (DCOM) objects that have been created.

To use Dcomcnfg.exe, follow these steps.Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.

Microsoft Windows 98 and Microsoft Windows Millennium Edition

 * 1) Click Start, click Run, type dcomcnfg, and then click OK.
 * 2) Click the Default Properties tab.
 * 3) Under Default Authentication Level, click Connect.
 * 4) Click OK.

For more information about how to use dcomcnfg with Windows 98, click the following article number to view the article in the Microsoft Knowledge Base:

182248 How to use dcomconfig (dcomcnfg.exe) with Windows 95, Windows 98, or Windows Millennium Edition

To obtain the latest version of Dcomcnfg for Windows 98, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=08b1ac1b-7a11-43e8-b59d-0867f9bdda66

Microsoft Windows 2000, Microsoft Windows XP, and Microsoft Windows Server 2003

 * 1) Click Start, click Run, type dcomcnfg, and then click OK.
 * 2) Click Component Services.
 * 3) Click Computers.
 * 4) Right-clickMy Computer, and then click Properties.
 * 5) UnderDefault Authentication Level, click Connect.
 * 6) Click OK.

Keywords: kberrmsg kbprb KB328166

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