Microsoft KB Archive/170412

= WD97: Word Stops Responding When Previewing Web Page with Wizard =

Article ID: 170412

Article Last Modified on 1/20/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q170412



SYMPTOMS
When you create a Web page in Microsoft Word 97 using the Web Page Wizard and then click Web Page Preview to view the Web page in Microsoft Internet Explorer, Word may stop responding.

NOTE: This is an intermittent problem.



RESOLUTION
To correct this problem, install Microsoft Word 97 Service Release 1 (SR- 1).

To work around this problem, close and reopen the Web page in Microsoft Word 97 before previewing the Web page in Microsoft Internet Explorer.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Word 97 for Windows. This problem was corrected in Microsoft Word 97 SR-1.

For additional information about SR-1, please see the following article in the Microsoft Knowledge Base:

172475 OFF97: How to Obtain and Install MS Office 97 SR-1

