Microsoft KB Archive/285464

= &quot;Preview not available&quot; message in the Open dialog box in PowerPoint =

Article ID: 285464

Article Last Modified on 6/2/2007

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APPLIES TO


 * Microsoft Office PowerPoint 2007
 * Microsoft Office PowerPoint 2003
 * Microsoft PowerPoint 2002 Standard Edition

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This article was previously published under Q285464



SYMPTOMS
In Microsoft PowerPoint, when you use the Open dialog box to select a presentation, you may not see a preview of the presentation as expected. Instead, the preview field displays a Preview not available message. When you select the same file in Microsoft Windows Explorer, no preview is shown.



CAUSE
This behavior occurs if the file is password-protected with regards to opening or modifying it. PowerPoint does not save a preview when the presentation has a password.



WORKAROUND
If you want to make additional information available to people who have selected a password-protected file in the Open dialog box in Microsoft Office PowerPoint 2003 or in Microsoft PowerPoint 2002, follow these steps.

Note There is no workaround for this issue in Microsoft Office PowerPoint 2007.
 * 1) Start PowerPoint 2003 or PowerPoint 2002, and then open the protected file. Type the passwords as needed.
 * 2) On the Tools menu, click Options.
 * 3) On the Security tab, click Advanced.
 * 4) Click to clear the Encrypt document properties check box, and then click OK two times.
 * 5) On the File menu, click Properties.
 * 6) On the Summary tab, type descriptive text in the Title and Subject boxes, and then click OK.

When you select this file in the Open dialog box and then move the pointer over the file name, the author, title, and subject fields are displayed.

Additional query words: kbnoOfficeAlertID PPT2007 PPT2003 PPT2002 PPT prb

Keywords: kbpending kbprb KB285464

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