Microsoft KB Archive/149757

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Err Msg: The NetWare Compatible Shell Is Not Available

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Q149757

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
You may receive the following error message when you start Windows 95 or when you access the network:

The NetWare Compatible shell is not available.

Contact your network administrator.

CAUSE
This behavior occurs if the Microsoft Service for NetWare Directory Services (NDS) is removed but two files updated by the Microsoft Service for NDS are not replaced with the original files.

RESOLUTION
If you want NDS support for a NetWare network, reinstall the Microsoft Service for NDS. For additional information, please see the following article in the Microsoft Knowledge Base:

"Q138596 Microsoft Service for NetWare Directory Services Readme.txt" If you do not want NDS support, follow these steps to correctly remove the NDS services:


 * 1) Reinstall the Microsoft Service for NDS and the Microsoft Client for NetWare Networks (if it is not currently installed). To reinstall the Microsoft Client for NetWare Networks, double-click Network in Control Panel, click Add, click Client, click Add, click Microsoft, click Microsoft Client For NetWare Networks, and then click OK. After the client is installed, install the Microsoft Service for NDS.
 * 2) In Control Panel, double-click Network. Remove the Microsoft Service for NDS by clicking it and then clicking Remove. When you do this, Windows 95 reinstalls the original files used by the Microsoft Client for NetWare Networks. When you are prompted whether to retain the newer versions of the Nwnp32.dll and Nwredir.vxd files, click No so that the newer files are replaced by the original files.

NOTE: If you are prompted whether to retain any other files, decide to replace them with original versions only if doing so will not interfere with other programs.
 * 1) When you are prompted to restart the computer, click No if you do not want NetWare support and then skip to step 4. If you want NetWare support without NDS services, click Yes.
 * 2) If you do not want NetWare support, remove the Microsoft Client for NetWare Networks by clicking it and then clicking Remove. Restart the computer when you are prompted to do so.

NOTE: If you cannot complete these steps for some reason, renaming the Nwnp32.dll file should cause the error message to stop appearing. Note that this method does not correct the registry or replace the original files.

Keywords : 3rdpartynet win95

Issue type :

Technology : kbWin95search kbWin95