Microsoft KB Archive/897235

= A picklist does not scroll together with the other contents of a contact window in Microsoft CRM 1.2 =

Article ID: 897235

Article Last Modified on 9/8/2006

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APPLIES TO


 * Microsoft Business Solutions CRM Customer Service
 * Microsoft Business Solutions CRM Sales, when used with:
 * Microsoft CRM 1.2
 * Microsoft CRM 1.2

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SYMPTOMS
When you open a contact in Microsoft Business Solutions CRM 1.2, you experience the following symptom. When you press the PAGE UP key or the PAGE DOWN key, the contents of the contact window scroll as you expect. However, if a picklist is open in the contact window, that picklist does not scroll together with the rest of the contents in the contact window.

For example, if you click the Shipping Method picklist to open it and then press PAGE UP or PAGE DOWN, the contents of the contact window scroll as you expect. However, in this scenario, the Shipping Method picklist does not move together with the rest of the contact information.

Note This problem does not occur only with the contact object. You experience this problem when you open any record type that supports a vertical scroll bar in the record window.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbbug kbnofix kbprb kbmbsmigrate KB897235

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