Microsoft KB Archive/824298

= FIX: Product Relationships in Virtual Catalogs Do Not Work as Expected =

Article ID: 824298

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2002 Service Pack 1

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SYMPTOMS
When you try to create product relationships in your virtual catalogs, only the first catalog that you added to the virtual catalog retains the relationships that you define.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size     File name --  12-Jul-2003  16:36  603,601  Catalogcreate.sql



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You must run the SQL script against all your existing catalog databases. To do this automatically, select the Run database update option during the Service Pack 2 setup process.

Keywords: kbhotfixserver kbqfe kbhotfixserver kbqfe kbqfe kbfix kbbug KB824298

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