Microsoft KB Archive/320567

= Visual Studio .NET and Microsoft Developer Network files corrupted during installation from Samsung DVD-ROM =

Article ID: 320567

Article Last Modified on 2/4/2006

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APPLIES TO


 * MSDN Library Subscription
 * MSDN 2003 Universal Edition
 * Microsoft Visual Studio .NET 2003 Professional Edition
 * Microsoft Visual Studio .NET 2003 Enterprise Architect
 * Microsoft Visual Studio .NET 2003 Enterprise Developer
 * Microsoft Visual Studio .NET 2003 Academic Edition
 * Microsoft Visual Studio .NET 2002 Professional Edition
 * Microsoft Visual Studio .NET 2002 Enterprise Architect
 * Microsoft Visual Studio .NET 2002 Enterprise Developer
 * Microsoft Visual Studio .NET 2002 Academic Edition
 * Microsoft Visual J# .NET 2003 Standard Edition
 * Microsoft Visual J# .NET 2003 Standard Edition
 * Microsoft Visual C# .NET 2003 Standard Edition
 * Microsoft Visual C# .NET 2002 Standard Edition
 * Microsoft Visual Basic .NET 2003 Standard Edition
 * Microsoft Visual Basic .NET 2002 Standard Edition
 * Microsoft Visual C++ .NET 2003 Standard Edition
 * Microsoft Visual C++ .NET 2002 Standard Edition

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This article was previously published under Q320567



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
You may experience various problems when you use the DELL/Samsung SM-308 and SN-308B DVD-ROM drive (the Dell Combo drive) to install Visual Studio .NET or the Microsoft Developer Network (MSDN) Library.

The issues described in this article can occur when you install Visual Studio .NET or its components, including the MSDN Library, but may not be noticeable until after the installation has completed.

The following are some of the more common errors:  Various files are missing or read errors during setup. You may receive the following error message when you start Visual Studio .NET or the MSDN Library:

Help Update in Progress

Typically, this error message is followed by a Dr. Watson window, or you may receive the following error message:

Microsoft development environment has encountered an error and needs to close.

 You may receive one of the following error messages:

-Error 1305 - Error Reading File

-or-

-Error 1308 - Source file not found





CAUSE
This behavior occurs because some files are not read properly from the DVD-ROM during the file copy phase of the setup process; some files may become corrupted.

During some occurrences, you may receive an error message. During other occurences, you do not receive an error message and the file is copied without errors; however, a piece of the file is corrupted after the file is copied to your computer.



RESOLUTION
Firmware updates should resolve this issue:

Desktop - Dimension 8200 - SM-308B Half Height, DVD/CDRW Combo SM-308B drive  A firmware upgrade for the T104 drive will be posted to the Dell Support Web site:

Welcome to Dell Support

(Search by your computer system, your operating system, and Removable Media Storage Devices.)</ul>

Notebook - Inspiron 8100 - SN-308B Slim Line drive  The current firmware update resolves this issue. Please see the following support information from Dell:

Welcome to Dell Support

(Search by your computer system, your operating system, and Removable Media Storage Devices.)</li></ul>

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WORKAROUND
For additional information about how to work around this problem, click the article number below to view the article in the Microsoft Knowledge Base:

318945 BUG: Visual Studio .NET and MSDN Files Corrupted During Installation from a DVD-ROM

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STATUS
This issue has occurred with previous versions of the DVD-ROM firmware and is believed to be resolved as stated.

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MORE INFORMATION
For additional information about this issue that is not specific to the DELL/Samsung SM-308 and SN-308B DVD-ROM drive (the Dell Combo drive), click the article number below to view the article in the Microsoft Knowledge Base:

318945 BUG: Visual Studio .NET and MSDN Files Corrupted During Installation from a DVD-ROM

For information about how to contact Dell or another vendor, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

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