Microsoft KB Archive/226634

= PPT2000: "Unknown Network Error" When Using Online Collaboration =

Article ID: 226634

Article Last Modified on 8/6/2002

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APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

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This article was previously published under Q226634



SYMPTOMS
When you create an Online Collaboration meeting from Microsoft PowerPoint, you may receive an error message similar to the following:

Unknown Network Error

You may receive this error message while waiting for the reminder to the meeting.



CAUSE
This problem may occur if you have removed or not installed Microsoft NetMeeting.



RESOLUTION
Microsoft Internet Explorer installs Microsoft NetMeeting. To install NetMeeting, please reinstall your version of Internet Explorer.

To install Internet Explorer 5.0:  Place your Microsoft Office 2000 CD into your CD-ROM or DVD-ROM drive. On the Windows Start menu, click Run. Click Browse. Browse to the following location and select the Internet Explorer Setup Program on your Office 2000 CD:



NOTE:  is the letter of your CD-ROM or DVD-ROM drive. Click Open. Click OK. Select to install a Full installation and allow Setup to complete.</li></ol>

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: PPT2K PPT2000 PPT POWERPNT 2000 PPT9 9.0

Keywords: kbbug kbfix kbconf KB226634

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