Microsoft KB Archive/177532

= IntelliPoint Err Msg: Command or File Name Not Found =

Article ID: 177532

Article Last Modified on 9/23/2003

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APPLIES TO


 * Microsoft IntelliPoint 2.0
 * Microsoft IntelliPoint 2.1

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This article was previously published under Q177532



SYMPTOMS
If you install the Microsoft IntelliPoint software in a folder whose name contains an extended character, you may receive the following error message when you start the computer in MS-DOS mode:

Command or file name not found.



CAUSE
The extended character in the folder name cannot be parsed when the Autoexec.bat file attempts to load the Mouse.exe file.



RESOLUTION
To resolve this issue, uninstall the IntelliPoint software, and then reinstall the IntelliPoint software in the default folder suggested by the IntelliPoint Setup program. For information about how to uninstall the IntelliPoint software, see the following article in the Microsoft Knowledge Base:

166004 No Uninstall Option in IntelliPoint Setup Program

Additional query words: 2.00 2.10

Keywords: kberrmsg kbenv KB177532

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