Microsoft KB Archive/239672

= IntelliPoint: Cannot Recover Msmouse.vxd File After You Reinstall IntelliPoint Software =

Article ID: 239672

Article Last Modified on 7/25/2001

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APPLIES TO


 * Microsoft IntelliPoint 2.2
 * Microsoft IntelliPoint 2.2a
 * Microsoft IntelliPoint 2.2c
 * Microsoft IntelliPoint 2.2d

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This article was previously published under Q239672



SYMPTOMS
After you reinstall the Microsoft IntelliPoint software, you can no longer recover the original Msmouse.vxd file included in Microsoft Windows.



CAUSE
The IntelliPoint installation program renames the current Msmouse.vxd file to Msmouse.old during the installation of the IntelliPoint software.

When you reinstall the IntelliPoint software, you overwrite the original Msmouse.vxd file included in Windows with the Msmouse.vxd file included in the IntelliPoint software.



RESOLUTION
To restore the original Msmouse.vxd file included in Microsoft Windows, use the appropriate method for your operating system.

Microsoft Windows 98
Use System File Checker to extract these files from the Windows 98 CD-ROM.

For information about how to use System File Checker to extract system files, please see the following article in the Microsoft Knowledge Base:

185836 Description of the System File Checker Tool (Sfc.exe)

Microsoft Windows 95
Reinstall Windows 95 to replace the missing Msmouse.vxd file.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
To prevent this issue from occurring, use the Add/Remove Programs tool in Control Panel to remove the IntelliPoint software before you reinstall the IntelliPoint software:


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click Microsoft IntelliPoint, and then click Add/Remove.
 * 4) Follow the instructions on the screen to remove the IntelliPoint software. If you are prompted to restart the computer, do so.

This issue has been corrected in the Microsoft IntelliPoint software, version 3.0.

Additional query words: 2.20 intelli point mouse uninstall restore

Keywords: kbbug kbfix kbhardware kbsetup KB239672

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