Microsoft KB Archive/133119

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GP Fault Printing Help Topics Using Canon BJ200E.DRV

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Q133119

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a, 6.0c

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SYMPTOMS
When you print a Help topic that contains a graphic using a Canon BJ200E.DRV version 1.0 or 1.01, you receive a general protection fault (GP fault) in Module BJ200E.DRV.

STATUS
We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

WORKAROUND
Install and use the IBM Proprinter X24E printer driver with the Canon BJ200E printer to print help topics that contain graphics. The Canon BJ200E emulates the IBM Proprinter X24E.

Additional query words: 6.0 print help graphic cannon canon gpf gp fault general protection application error bj200e word6 winword

Keywords : kbprint

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Technology :