Microsoft KB Archive/65916

Disk Full Error During PowerPoint Setup

PSS ID Number: Q65916 Article last modified on 05-22-1998

windows:2.0,3.0,4.0,4.0a,4.0c

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for Windows, versions 2.0, 3.0, 4.0, 4.0a, 4.0c == 

= SYMPTOMS =

During the beginning of PowerPoint for Windows setup, the following error may occur:

Disk full error Unable to create A:

= CAUSE =

This error is caused by an improperly written PATH statement in the AUTOEXEC.BAT file. If the directories in the path use “relative pathing” (that is, do not specify a drive letter), this will keep PowerPoint from setting up. The following is an example of a path that uses relative pathing:

PATH = ;…(and so forth) (NOTICE: No drive letter.)

During the first part of PowerPoint installation, Setup creates a temporary subdirectory in your Windows directory called PPTSETUP. Into this directory Setup copies the SETUP.INF and SETUP.EXE files. This procedure eliminates most of the problems caused by Share.

In the PATH statement, a path that begins with a backslash is relative to the current drive. During the first part of setup, the current drive is drive A. Relative pathing causes Setup to try to create an A:directory and then copy files back to the Setup disk.

= RESOLUTION =

Correct the path so that all the entries have the proper drive letter as part of the path, and then restart (reboot) your system. PowerPoint should set up properly.

A proper, fully qualified path naming the appropriate drive letter (in this example, &quot;c:&quot;) should read something like the following:

PATH = c:;c:…(and so forth)

= Additional query words: 2.00 3.00 4.00 4.00a 4.00c powerpt =

Keywords : kberrmsg kbsetup Version : windows:2.0,3.0,4.0,4.0a,4.0c Platform : WINDOWS Hardware : x86 Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.