Microsoft KB Archive/811139

= User Cannot Log On to MCMS After You Change the User's Active Directory User Name =

Article ID: 811139

Article Last Modified on 10/10/2005

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition
 * Microsoft eMbedded Visual C++ 3.0
 * Microsoft Content Management Server 2001 Service Pack 1

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SYMPTOMS
If you change a Microsoft Windows NT user's logon name, the user cannot log on to Microsoft Content Management Server (MCMS). This problem continues even if you use Site Builder to completely remove the user's permissions in MCMS and then add new user information to the user rights group.

Note This problem only occurs if you rename the user. This problem does not occur if you delete the user and then re-create the user in the Windows NT user database.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Content Management Server 2001 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Date        Time   Version            Size    File name -- 08-Oct-2002 17:38  4.1.1014.0      1,135,616  Aeserverobject.dll 01-Oct-2002 21:57                      1,527  Getuserid.sql



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbcontentmgtserv2001presp2fix kbhotfixserver KB811139

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