Microsoft KB Archive/175866

= Microsoft Knowledge Base =

MSN Program Viewer E-mail Notification Message Is Not Updated
Last reviewed: October 28, 1997

Article ID: Q175866

The information in this article applies to:


 * The Microsoft Network, versions 2.0, 2.5

SYMPTOMS
When you connect to MSN, The Microsoft Network, Program Viewer displays a message notifying you of how many new e-mail messages you have received. When you download your new e-mail, the notification message remains on the screen but may still show the same number of new e-mail messages.

CAUSE
The e-mail notification message is updated at intervals of every three to five minutes.

RESOLUTION
To update the e-mail notification message immediately, load another MSN Web page, such as the Essentials Home Page, and then click the Back button to return to the previous page. This forces MSN to check for new e-mail and update the e-mail notification message.