Microsoft KB Archive/813607

= You receive a &quot;Could not find a contact with this e-mail address&quot; error message when you use the &quot;Look Up Contact&quot; feature in Outlook =

Article ID: 813607

Article Last Modified on 11/27/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003

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For a Microsoft Outlook 2002 version of this article, see 292883.



SYMPTOMS
When you receive an e-mail message from a Microsoft Exchange user in Microsoft Outlook, right-click the user's name in the To field, and then click Look Up Contact, you may receive an error message that resembles the following error message:

Could not find a contact with this e-mail address.



CAUSE
This behavior occurs because the &quot;Look Up Contact&quot; feature searches the &quot;Local Contacts&quot; folder and does not search the global address list.



RESOLUTION
To work around this behavior, search the global address list for the contact name. To do so, double-click the name in the To field of the e-mail message.

Additional query words: OfficeErrorMessages 10060 ol2003 OL2007

Keywords: kberrmsg kbtshoot kbprb kbcontacts kbproductlink KB813607

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