Microsoft KB Archive/105233

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Cursor May Disappear When Using Wagtail with ATI Ultra Pro

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Q105233

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The information in this article applies to:


 * Microsoft Windows NT Server version 3.1
 * Microsoft Windows NT Workstation version 3.1
 * Microsoft Windows NT Advanced Server, version 3.1

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SYMPTOMS
When you use the Wagtail cursor provided with Windows NT on a system equipped with an ATI Ultra Pro video adapter, the cursor may disappear entirely when exiting a full screen Command Prompt. When you move the mouse, the cursor will eventually reappear.

RESOLUTION
Change the default cursor to one other than Wagtail.

STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.1 and Windows NT Advanced Server version 3.1. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Steps to Reproduce Problem

 * 1) In the Control Panel window, choose the Cursors icon and change the default cursor to Wagtail.
 * 2) Open a Command Prompt in full screen mode, then exit it. At this point, the cursor is not visible on the screen.

The cursor should reappear after you move the mouse.

NOTE: To reproduce this problem, these steps must be carried out on a system with an ATI Ultra Pro video adapter.

Additional query words: prodnt Wisconsin gone pointing device

Keywords : kbtool

Issue type :

Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW310 kbWinNTSsearch kbWinNTS310 kbWinNTAdvSerSearch kbWinNTAdvServ310 kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search