Microsoft KB Archive/185664

= OL98: AutoSignature Not Added when Replying to a Message =

Article ID: 185664

Article Last Modified on 8/10/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q185664



SYMPTOMS
When you reply to a Plain Text e-mail message, Microsoft Outlook 98 may not add your AutoSignature to the message. This may be true although you have a valid AutoSignature defined and have not chosen the option, "Don't use when replying or forwarding."



CAUSE
You have the "When replying to a message" option set to either "Do not include original message" or "Attach original message."



RESOLUTION
Insert the AutoSignature manually.

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Select either "Include original message text," or "Include and indent original message text" under "When replying to a message."



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



Insert the AutoSignature Manually
To insert the AutoSignature manually, follow these steps:
 * 1) Open the message and click Reply.
 * 2) Type your response and place the cursor where you want the AutoSignature.
 * 3) On the Insert menu, point to Signature and click to select the signature you want to use.

Select Another Option for "When replying to a message"
To change the option, "When replying to a message," follow these steps:
 * 1) On the Tools menu, click Options.
 * 2) On the Preferences tab, click E-mail Options.
 * 3) Under "When replying to a message" click to select one of the following options:


 * 1) * Include original message text
 * 2) * Prefix each line of the original message
 * 3) * Include and indent original message text
 * 4) Click OK and OK.

