Microsoft KB Archive/290157

= OFFXP: Invalid Page Fault When You Run an Office Program =

Article ID: 290157

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q290157





SYMPTOMS
When you use any Office program, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you see

caused an invalid page fault in module .exe at.

where  is the Office program you are using when you receive the error message, and   is 015f:302c3095, 015f:30361ee7, 015f:3077964e, or 015f:300ec1a3.



CAUSE
This problem occurs when you install Office to a network folder instead of a local folder, and the connection to the network folder is lost while one or more Office programs are running.



WORKAROUND
To work around this problem, reestablish the network connection and restart the program.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: ipf invalid page fault error crash hang stops respondings quits unexpectedly shuts down

Keywords: kbbug kberrmsg kbnofix KB290157

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