Microsoft KB Archive/824150

= Internet Explorer May Quit Unexpectedly with an Error in Mshtml.dll When You Click a Button on a Web Page =

Article ID: 824150

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows XP Professional

 Microsoft Windows 2000 Standard Edition

 Microsoft Windows NT 4.0

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows 98 Second Edition</li></ul>

 Microsoft Windows 98 Standard Edition</li></ul> </li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you click a button on a Web page, you may receive the following error message:

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the details of the error, you may receive an error signature similar to one of the following signature errors: <pre class="fixed_text">  AppName       AppVer         ModName     ModVer         Offset Iexplore.exe 6.0.2800.1106  Mshtml.dll  6.0.2800.1170  00093384

-or-

<pre class="fixed_text">  AppName       AppVer         ModName     ModVer         Offset Iexplore.exe 6.0.2800.1106  Mshtml.dll  6.0.2800.1170  000c41bd

<div class="cause_section">

CAUSE
This problem may occur if the button causes one span value to affect a second span value in the HTML code of the Web page.

For example, this problem may occur with the following HTML code: <html xmlns:s0=&quot;&quot;> <meta http-equiv=&quot;Content-Type&quot; content=&quot;text/html&quot;> function replace { span1.outerHTML=&quot; 10001 &quot;; span2.innerText=&quot;1&quot;; } <BUTTON onclick=&quot;replace&quot; ID=Button1>replace</BUTTON>

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">  Date         Time   Version        Size       File name ---  30-Jul-2003  19:32                     5,126  Q824150.inf 30-Jul-2003 19:32                     5,207  Q824150_d.inf 08-May-2003 19:23  6.0.2800.1198     27,136  Ieupdate.exe 03-Mar-2003 15:24  6.0.2800.1172     33,792  Ieuninst.exe 30-Jul-2003 19:23  6.0.2800.1237  2,798,592  Mshtml.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

<div class="moreinformation_section">

MORE INFORMATION
Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

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Keywords: kbhotfixserver kbqfe kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug KB824150

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