Microsoft KB Archive/839253

= Cannot convert a secondary forward zone to an Active Directory integrated zone =

Article ID: 839253

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
When you try to convert a secondary forward lookup zone to an Active Directory integrated zone, the conversion process is not completed. Additionally, the DNS for the secondary forward lookup zone will log the following DNS event error message:

MessageId=4002

Severity=Error

SymbolicName=DNS_EVENT_DS_ZONE_ADD_FAILED

The DNS server was unable to add zone zone_name to the Active Directory. Check that the Active Directory is available. Note that the zone will not be added to and written to the directory unless you re-attempt adding the zone using the DNS console. The event data contains the error. For more information see &quot;Add and Remove Zones&quot; in the online Help.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  27-May-2004  02:35  5.0.2195.6934     327,440  Dns.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: win2k win2000

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwin2000presp5fix KB839253

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