Microsoft KB Archive/917210

= Error message when you try to download the Data Recovery Administrative Tool: &quot;The page cannot be found&quot; =

Article ID: 917210

Article Last Modified on 2/7/2007

-

APPLIES TO


 * Groove Enterprise Management Server 2.5
 * Groove Enterprise Management Server 3.0
 * Groove Enterprise Management Server 3.1
 * Microsoft Office Groove Server 2007 Manager
 * Microsoft Office Groove Server 2007

-



SYMPTOMS
When you try to download the Data Recovery Administrative Tool from Microsoft Office Groove Manager Server 2007 or from Groove Management Server, you receive the following error message:

The page cannot be found (HTTP 404 - File not found).

When you view the error in the URLScan log, you see information that resembles the following information: [date - time] Client at ip address: URL contains extension '.exe'. This is not allowed. Request will be rejected. Site Instance='2', Raw URL='/admin/utilities/drat_25.exe'.



CAUSE
This issue occurs because files that have certain extensions can be blocked when the Web server (Microsoft Internet Information Services (IIS) server) uses URLScan. URLScan is frequently configured to block the .exe extension. Therefore, you cannot download the Data Recovery Administrative Tool (Drat.exe) from the Groove Domain Settings area. When you try to download this tool or any other file that has an .exe extension from the IIS server, you receive this error message.

Note Typically, URLScan is installed from the IIS Lockdown Wizard.



RESOLUTION
To resolve this issue, modify the Urlscan.ini file to enable the .exe extension as follows:
 * For the UseAllowExtensions=1 value, add the .exe extension to the [AllowExtensions] section.
 * For the UseAllowExtensions=0 value, remove the .exe extension from the [DenyExtensions] section.

For more information about how to modify the Urlscan.ini file to enable the .exe extension, click the following article number to view the article in the Microsoft Knowledge Base:

326444 How to configure the URLScan Tool

Additional query words: TCN-01460 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB917210

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.