Microsoft KB Archive/289478

= Visio2000: Number of Copies Is Not Reset to One After You Select a Different Printer =

PSS ID Number: 289478

Article Last Modified on 5/8/2001

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The information in this article applies to:


 * Microsoft Visio 2000 Standard Edition
 * Microsoft Visio 2000 Professional Edition
 * Microsoft Visio 2000 Technical Edition
 * Microsoft Visio 2000 Enterprise Edition

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This article was previously published under Q289478



For a Microsoft Visio 2002 version of this article, see 289480.



SYMPTOMS
When you open the Print dialog box (on the File menu, click Print) and switch to a different printer, the Number of copies setting may not be reset to 1 as expected.



CAUSE
This behavior can occur if you have more than one printer installed, and either of the following conditions is true:
 * In the Printers dialog box (click Start, point to Settings, and then click Printers), the default printer has a Number of copies setting greater than 1.

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 * In the Print dialog box, you click Properties, select more than one copy for the printer driver properties, and then switch to another printer.

This behavior occurs because the Print dialog box is not updated when you select a different printer in the Name list.

For example, if you first print to a printer that is configured to print three copies, and you then switch to a second printer, the Number of copies box shows 3 instead of 1.



RESOLUTION
To work around this issue, change the Number of copies setting in the Print dialog box to 1 after you select the second printer.

Additional query words: prb printing many more multiple

Keywords: kbprb KB289478

Technology: kbVisio2000Search kbVisioSearch kbZNotKeyword3

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