Microsoft KB Archive/324698

= 2002 FIFA World Cup May Cause an Error Message in Windows XP =

Article ID: 324698

Article Last Modified on 6/19/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q324698



SYMPTOMS
While you are running 2002 FIFA World Cup by Electronic Arts, you may receive the following error message:

2002 FIFA World Cup has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and if you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to:

App name   App version   Module name   Module version   Offset --- fifawc.exe 0.0.0.0       fifawc.exe    0.0.0.0          001d0844



CAUSE
This issue may occur if 2002 FIFA World Cup by Electronic Arts is installed. There is a known compatibility issue between this program and the Microsoft software that is listed at the beginning of this article.



RESOLUTION
Contact Electronic Arts to report this issue and to receive additional support. To do so, visit the following Electronic Arts Web site:

http://www.ea.com/easports/home/home.jsp

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
For information about how to contact Electronic Arts, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb kbprod2web KB324698

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