Microsoft KB Archive/296356

= PRB: Commerce Server Manager Snap-In Fails to Initialize When You Install Commerce Server Through Terminal Server =

Article ID: 296356

Article Last Modified on 10/22/2003

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APPLIES TO


 * Microsoft Commerce Server 2002 Standard Edition
 * Microsoft Commerce Server 2000 Standard Edition

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This article was previously published under Q296356



SYMPTOMS
After you set up Commerce Server using a Microsoft Terminal Server client, the Commerce Server Manager snap-in fails to initialize. The following error message is displayed when you attempt to access the Commerce Server Manager:

Snap-in failed to initialize. Name: Commerce Server Manager, CLSID: {1503ab2b-6945-11d2-aff4-00c04f867oe4}



RESOLUTION
To access the Commerce Server Manager, you must restart Commerce Server after you install Commerce Server through a Terminal Server client.



MORE INFORMATION
The Commerce Server Manager snap-in only fails when you attempt to access the Commerce Server Manager through Microsoft Terminal Server.

In Commerce Server 2002, you receive the following message at the end of a successful installation:

You must restart your system for the configuration changes made to Microsoft Commerce Server 2002 ..... Edition to take effect

Click Yes to restart now or No if you plan to manually restart later.

If you do not restart the system, you receive the error message that is described in the &quot;Symptoms&quot; section.

Additional query words: plutonium

Keywords: kbprb kbpending KB296356

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