Microsoft KB Archive/211005

= OLEXP: Err Msg: No Other E-mail Accounts Could Be Found =

Article ID: 211005

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0

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This article was previously published under Q211005



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you try to import Internet Mail Access Protocol (IMAP) e-mail account settings into Outlook Express, you may receive the following error message:

No other e-mail accounts could be found.



CAUSE
This problem can occur because Outlook Express does not support importing IMAP e-mail account settings.



RESOLUTION
To work around this problem, manually enter your IMAP e-mail account settings:


 * 1) In Outlook Express, click Accounts on the Tools menu.
 * 2) Click Add, and then click Mail.
 * 3) Follow the instructions on the screen to finish manually entering your IMAP e-mail account settings.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: 4.00 5.0 5.00

Keywords: kberrmsg kbui kbprb KB211005

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