Microsoft KB Archive/118768

= "Time Remaining Unknown" Message on Gateway 2000 Computer =

Article ID: 118768

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q118768



SYMPTOMS
When you run Windows 98/95 on a Gateway 2000 desktop computer, the following symptoms may occur:  A battery icon with a question mark on it appears beside the clock on the taskbar. You may receive the following warning message:

Time remaining unknown





CAUSE
Some Gateway 2000 computers include power-conservation features (sometimes known as "green machines"). This works very similarly to the advanced power management (APM) feature of portable computers.

If the computer is a desktop computer equipped with an APM BIOS, the above symptoms occur.



RESOLUTION
To disable the battery meter icon:

Windows 95

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Power icon.
 * 3) Click the Power tab, make sure the "Enable Battery Meter on Tray" check box is not selected.

Windows 98

 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click the Power Management icon.
 * 3) Click the Advanced tab, and then click the Show Power Meter On Taskbar check box to clear it.
 * 4) Click OK.

Additional query words: power.exe HWSYSBAT

Keywords: kbenv kberrmsg kbhardware kbprb KB118768

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