Microsoft KB Archive/928328

= Error message when you try to define a multilevel list in Word 2007: &quot;Microsoft Office Word has encountered a problem and needs to close&quot; =

Article ID: 928328

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Word 2007

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SYMPTOMS
When you try to define a new multilevel list in a document in Microsoft Office Word 2007, you receive an error message that resembles the following:

Microsoft Office Word has encountered a problem and needs to close.



CAUSE
This issue may occur if the following conditions are true:
 * The document in which you try to define the new multilevel list has been repaired.
 * You use a new file name when you save the repaired document.
 * You try to define the new multilevel list in a numbered list.



WORKAROUND
You may be able to work around this issue by following these steps:
 * 1) Turn off numbering in the list.
 * 2) Define the multilevel list.
 * 3) Turn on numbering in the list.

Additional query words: WD2007 Word2007

Keywords: kberrmsg kbtshoot kbbug kbfile kbprb kbrepair kbexpertisebeginner KB928328

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