Microsoft KB Archive/189062

= GW 2: Printing Problems with Hewlett-Packard 4L Printer =

Article ID: 189062

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Greetings Workshop 2.0 Deluxe Edition
 * Microsoft Greetings Workshop 1.0 Deluxe Edition

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This article was previously published under Q189062



SYMPTOMS
When you attempt to print to a Hewlett-Packard (HP) 4L printer, one the following symptoms may occur:


 * Calendars will not print. -or-


 * You receive out of memory errors. -or-


 * You receive printer errors.



CAUSE
This behavior will occur if you are using an incorrect version of the printer driver.



RESOLUTION
To resolve this problem, use the 4L printer driver version E 31.1.60 or later.



MORE INFORMATION
For information about how to contact Hewlett Packard, query in the Knowledge Base for one of the following articles:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: gw2all hang incomplete wrong missing greetingsw

Keywords: kbprb kbprint KB189062

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