Microsoft KB Archive/329795

= PPT2000: ODMA Client May Be Unable to Save a Presentation After Installing SP2 =

Article ID: 329795

Article Last Modified on 4/7/2006

-

APPLIES TO


 * Microsoft PowerPoint 2000 Standard Edition

-



This article was previously published under Q329795



SYMPTOMS
After you install Service Pack 2 for Microsoft Office 2000, an Open Document Management API (ODMA) client may not be able to check in a PowerPoint presentation during a save operation.



CAUSE
Certain builds of Powerpnt.exe (starting around build 9.0.0.4112) mistakenly keep the presentation locked during the call to ODMASaveDoc (for a Save or a Save As operation). This can cause some PowerPoint 2000 clients to experience an error if the ODMA provider tries to upload the file at this time. The exact error message differs based on the provider. Contact your ODMA vendor for details on the error message, and to see if you might be at risk for this issue.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Office 2000 Public Update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version             Size   File name --  May-06-2002  22:55                 1,261,256   Powerpnt.msp May-07-2002 00:08                 2,452,480   Powerpnt_admin.msp May-06-2002 23:11                     2,882   Readme.txt After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time   Version             Size   File name --  May-06-2002  15:22  9.0.0.6502     4,255,796   Powerpnt.exe May-16-2000 11:10                   476,672   Ppttools.ppa



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB329795

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.