Microsoft KB Archive/872774

= FIX: You may receive a zero-byte attachment in e-mail when e-mail subscriptions are sent to Lotus Domino e-mail servers by SQL Server 2000 Reporting Services =

Article ID: 872774

Article Last Modified on 6/1/2006

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APPLIES TO


 * Microsoft SQL Server 2000 Reporting Services Service Pack 1

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SYMPTOMS
You may receive a zero-byte file attachment in an e-mail that is generated by Microsoft SQL Server 2000 Reporting Services subscriptions. The attachment contains reports that are generated by Reporting Services. However, because the reports are incorrectly formatted, IBM Lotus Domino servers cannot load the attachment, and the reports appear as a zero-byte file attachment.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000 Reporting Services. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

842440 How to obtain the latest service pack for SQL Server 2000 Reporting Services

Hotfix information
The following files are available for download from the Microsoft Download Center:

Download the Chinese (Simplified) package now.

Download the Chinese (Traditional) package now.

Download the English package now.

Download the French package now.

Download the German package now.

Download the Italien package now.

Download the Japanese package now.

Download the Korean package now.

Download the Spanish package now.

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.  Date        Time   Version    Size       File name

16-Jul-2004 00:42  8.0.892.0  73,728     Reportingservicesemaildeliveryprovider.dll



WORKAROUND
To work around this problem, configure the subscription and delivery of reports to use one of the following methods:
 * Send a hyperlink to the reports in the e-mail instead of to the attached report.
 * Send the report as a Web archive. A Web archive is a Web file format that appears embedded in the body of the e-mail body as MHTML.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in Microsoft SQL Server 2000 Reporting Services Service Pack 2.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

