Microsoft KB Archive/287656

= OL2002: Error Message: Unable to Load Free/Busy Information =

Article ID: 287656

Article Last Modified on 11/26/2002

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287656





SYMPTOMS
When you use the meeting planner to view another person's free/busy time, you may receive the following error message:

Unable to load free/busy information



CAUSE
This behavior may occur because there is a problem with the other person's published free/busy information.



RESOLUTION
To resolve this behavior, refresh the free/busy information by running Outlook with the /CleanFreeBusy command-line switch on the computer that is experiencing problems publishing free/busy information. To do this:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type outlook.exe /cleanfreebusy.
 * 3) Click OK.



MORE INFORMATION
Additional query words: prb OfficeErrorMessages 10059

Keywords: kberrmsg kbprb KB287656

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