Microsoft KB Archive/157340

= Microsoft Knowledge Base =

PRB: Error Message "FLEXlm Has Exited Unexpectedly"
Last reviewed: November 27, 1996

Article ID: Q157340

The information in this article applies to:


 * Softimage 3D for Windows NT, version 3.51

SYMPTOMS
If Softimage 3D seems to be hanging, use Alt+Tab to access the license manager and verify the error message.

The following error message appears:

"FLEXlm has exited unexpectedly"

Possible Cause 1
The server name in the License.dat file is wrong.

Possible Cause 2
The dongle is not attached to the parallel port.

Possible Cause 3
The port is not being read.

Solution For Cause 1
Verify that the server name in the License.dat file is correct and then go to Main>Control Panel>Services. Stop and then restart the FLEXlm license server.

Solution For Cause 2
Attach the dongle to the printer port.

Solution For Cause 3
Reboot your machine and go into the BIOS (using the DEL key). Enter Peripherals>Ports and set the ports option to NORMAL; save and reboot.