Microsoft KB Archive/146885

Mac Works 4.0 Multimedia Error: “Please Locate QuickView”

PSS ID Number: Q146885 Article last modified on 10-22-1998

4.0

MACINTOSH

================================================================ ==

The information in this article applies to:

 Microsoft Works & Bookshelf ’95 for the Macintosh Microsoft Works for the Macintosh 4.0a & Bookshelf ’94 == Microsoft Works for the Macintosh 4.0b & Bookshelf ’94 == 

= SYMPTOMS =

When you select the Online Reference Balloon Help option menu, you receive the following error message:

Please Locate QuickView

This message occurs with the compact disc version of Works. The error message appears at the top of a standard Macintosh list box. The program is looking for the QuickView file to access the Online Reference material provided on the CD-ROM.

= RESOLUTION =

The following steps describe how to locate and select the QuickView application.

NOTE: This procedure assumes QuickView is installed on your computer.

  Use the pop-up menu, at the top of the list box, to select the folder or disk that contains the QuickView application. NOTE: The default location of this file can be found by opening the folders in the order listed below: Microsoft Works 4.0:Tools:Help:QuickView.   Click QuickView 1.5.26, and then click Select.   A second message may appear: Please Locate MACWKS4.MVB Use the pop-up menu to select the Works 4.0 & Bookshelf compact disc.   In the List box, click Online Reference and then click Open. </li>  Click Macwks4.mvb, and then click Select. </li></ol>

= MORE INFORMATION =

If QuickView has been deleted from your computer, you need to reinstall the program for Works 4.0 Online Reference to function properly. For more information about installing Works and components, see pages 2-4 in the Microsoft Works User’s Guide.

Additional query words: 4.0 mac m_works mwksmm 4.00 4.00a 4.00b c-d disk compactdisc cd-roms cdrom w_95 ====================================================================== Keywords : kberrmsg kbmm kbsetup Version : 4.0 Platform : MACINTOSH Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.