Microsoft KB Archive/183007

= Err Msg: The Message You Are Viewing Has Changed. If You Make... =

Article ID: 183007

Article Last Modified on 11/14/2003

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APPLIES TO


 * Microsoft Windows CE 2.0 for the Handheld PC
 * Microsoft Windows CE Services 2.1
 * Microsoft Windows CE Services 2.0

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This article was previously published under Q183007



SYMPTOMS
When you synchronize a Handheld PC (H/PC) with a desktop computer, you may receive the following error message:

The message you are viewing has changed. If you make any changes to this copy and save them, you will overwrite the recent changes.

If you tap the H/PC screen anywhere except the OK button, the H/PC may stop responding (hang).



CAUSE
This behavior can occur if an e-mail message is open when you synchronize an H/PC with a desktop computer.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Press CTRL+ALT+DELETE to open the Task Manager dialog box.
 * 2) Tap Inbox, and then tap End Task.
 * 3) Close all open e-mail messages on the H/PC.
 * 4) Tap Start, tap Programs, tap Communication, and then tap ActiveSync.

Additional query words: 2.00 2.10

Keywords: kbprb KB183007

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