Microsoft KB Archive/86397

= PC OS2: Trap 000D When Restarting After Lost Connection =

Article ID: 86397

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.0, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.0b, when used with:
 * Microsoft OS/2 1.21
 * Microsoft Mail for PC Networks 3.2, when used with:
 * Microsoft OS/2 1.21

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This article was previously published under Q86397



SYMPTOMS
If you lose connection to the postoffice, then quit Mail, restarting Mail causes an OS/2 protection violation and displays a Trap 000D error.



RESOLUTION
Restart the computer and establish a network connection to the postoffice. To prevent a recurrence, re-establish connection to the postoffice before you restart Mail.



STATUS
Microsoft has confirmed this to be a problem in versions 3.0, 3.0b, and 3.2 of Microsoft Mail for PC Networks, OS/2 workstation. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 3.00 3.00b 3.20

Keywords: KB86397

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