Microsoft KB Archive/156562

Cinemania/Music: Err Msg When Clicking Bring Me Up To Date

PSS ID Number: Q156562 Article last modified on 07-01-1998

1997

WINDOWS

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The information in this article applies to:

 Microsoft Cinemania for Windows, 1997 edition == Microsoft Music Central for Windows, 1997 edition == 

= SYMPTOMS =

When you click the “Bring Me Up To Date” button in Cinemania or Music Central, you receive an error message similar to the following:

The Music Central 97 Download Wizard could not properly connect to Music Central Online.

Click the “Troubleshooting” button to launch your web browser and get the most current assistance.

(If this does not work properly, please choose Help from the Online dialog in Music Central 97 or point your web browser to HTTP://MusicCentral.msn.com/Cdrom/ and choose “Troubleshooting”.)

However, if you click the Online button, your web browser start and you may receive more errors.

= CAUSE =

You are accessing the Internet via a proxy server, but the proxy settings are only specified in your web browser. The Download Wizard accesses a web site directly, bypassing your web browser.

= RESOLUTION =

Configure the Internet icon in the Windows 95 Control Panel (or the Internet Explorer icon on your desktop) to specify the proxy connection settings.

If you do not have this icon, or you are unable to configure it, download Microsoft Internet Explorer 2.0 or 3.0, which installs universal Internet settings for Windows 95. The latest versions of Internet Explorer are available on the Microsoft web site at:

http://www.microsoft.com/ie

= MORE INFORMATION =

Internet Explorer Setup installs universal Internet settings for Windows 95. By changing the properties of the Internet icon on your desktop, you can configure Dial-up settings, proxy connections and other options for basic Internet access.

Contact the operator of your proxy server for the proper proxy settings to specify in Windows 95.

Additional query words: 1997 multi media multimedia multi-media mmtitles kbmm netscape navigator ====================================================================== Version : 1997 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1998.