Microsoft KB Archive/930888

= The new Outlook profile that you specified in the Office Customization Tool is not created or updated when you start Outlook 2007 =

Article ID: 930888

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Enterprise 2007
 * Microsoft Office Professional 2007
 * Microsoft Office Professional Plus 2007
 * Microsoft Office Ultimate 2007

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SYMPTOMS
When you start Microsoft Office Outlook 2007, the new Outlook profile that you specified in the Office Customization Tool (OCT) is not created or updated.

This issue occurs when you use the OCT to customize the installation of the 2007 Microsoft Office suite. When you apply the Setup customization file (.msp), the Outlook 2007 profile information that you specified in the OCT is not applied to the client computer.

Note This issue affects only the changes that you make in the Outlook section of the OCT.



CAUSE
This issue occurs because the Outlook profile file (.prf) is not saved with the .msp file when you click Save As on the File menu in the OCT.

Note The changes that you make for Outlook in the Modify User Settings section of the OCT are applied as expected when you apply the .msp file.



WORKAROUND
To work around this issue, do not click Save As on the File menu when you save the .msp file. Instead, click Save on the File menu when you save the .msp file in the OCT.



MORE INFORMATION
For more information about the Office Customization Tool in the 2007 Office suites, visit the following Microsoft Web site:

http://technet2.microsoft.com/Office/en-us/library/8faae8a0-a12c-4f7b-839c-24a66a531bb51033.mspx

Additional query words: oct outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 office2007 office2k7 office12 off2007 off2k7 off12

Keywords: kbtshoot kbsetup kbprb kbofficeork kbsettings kbexpertisebeginner KB930888

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