Microsoft KB Archive/265148

= XCCC: Conversation Box Is Missing from a Meeting Request When You Use OWA =

Article ID: 265148

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3

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This article was previously published under Q265148



SYMPTOMS
When you use Outlook Web Access (OWA) to send a meeting request, the Conversation box is missing. However, if you use Microsoft Outlook, the Conversation box is available.

When you send a meeting request that does not include the Conversation box, the following behavior occurs:
 * When an attendee replies to the request, the Conversation box remains blank, and all similar e-mail messages are grouped in one section.
 * If the meeting request is sent to a Lotus Notes user, the Subject box is not displayed because Notes uses the Conversation box as the Subject box in a meeting request form.



CAUSE
This behavior occurs because the OWA code does not generate the Conversation box in a meeting request.



WORKAROUND
To work around this issue, change the OWA code by using the following steps.

NOTE: Do not change any OWA code unless you fully understand the OWA structure and have confirmed that the issue is severely affecting your business.  Stop the World Wide Web Publishing service. Copy the Commands.asp folder that is located in the following folder:

Exchsrvr\Webdata\ \Forms\Ipm\Schedule\Meeting\Request

NOTE: Because there are many Commands.asp files on your hard disk, make sure that you copy the Commands.asp file that is located in this folder. Also, make sure that you open the  folder of the language you are using, for example, USA or CHS. Paste the Commands.asp file to a safe location so that you can recover it when necessary. Open Commands.asp with any text editor, and then locate the BindData function.  In the BindData function, add the following lines under the &quot;IF bstrTab = &quot;message&quot; THEN&quot; section: Sub BindData

...   IF bstrTab = &quot;message&quot; THEN ...'Add start here If objNewMsg.ConversationIndex = &quot;&quot; then objNewMsg.ConversationIndex = objOMSession.CreateConversationIndex objNewMsg.ConversationTopic = Request.Form(&quot;subject&quot;)

End If       ' Add end here ...

Endif ...

End Sub  Restart the World Wide Web Publishing service.</li> Create a new meeting request from OWA.</li></ol>

Additional query words: ConversationTopic

Keywords: kbfaq kbprb KB265148

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