Microsoft KB Archive/281599

= OL2002: Error Message: No Printers Are Installed =

Article ID: 281599

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q281599



SYMPTOMS
When you try to print from Outlook, you may receive the following error message:

No printers are installed. To install a printer, point to Settings on the Windows Start Menu, click Printers and then double-click Add Printer. Follow the instructions in the wizard.



CAUSE
This behavior occurs because you do not have a default printer installed or because Outlook cannot locate your printer.

NOTE: If you are running Outlook 2002 from a remote server (Microsoft Windows NT Terminal Server Edition), you may have to contact your network administrator. See the article listed in the &quot;Reference&quot; section of this article for more information.



RESOLUTION
Use one of the following methods to resolve this behavior.

If You Do Not Have a Printer Installed
Use the Add Printer Wizard to install a printer. To do this:
 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Double-click Add Printer, and then follow the Add Printer Wizard instructions.

NOTE: Some printers have their own setup routines that bypass the Add Printer Wizard. If this occurs, follow the instructions in your printer's documentation.

If you are using Outlook from a Windows Terminal Server, you may not have the required administrator permissions to add a printer. For additional information about printers on terminal servers, click the article number below to view the article in the Microsoft Knowledge Base:

253389 OL2000: Cannot Install Printer on Windows Terminal Server

If Outlook Cannot Find Your Printer
You may have a printer installed, but it may not be designated as your default printer. To designate the printer as your default printer, follow these steps:
 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click the Printer icon, and then click Set as Default Printer.

If you have a default printer installed but Outlook cannot locate it, remove and re-install the printer. To do this:
 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click the Printer icon, and then click Delete. Click Yes if you receive a prompt to remove extra files.
 * 3) Double-click Add Printer, and then follow the Add Printer Wizard instructions. Click Yes if you receive a prompt to replace the existing files.

Additional query words: OL2002 OfficeErrorMessages 10057 OfficeErrorMessages 10065

Keywords: kberrmsg kbprb KB281599

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