Microsoft KB Archive/133186

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Removing MS Plus! Does Not Restore Existing Internet Access

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Q133186

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The information in this article applies to:


 * Microsoft Windows 95
 * Microsoft Plus! for Windows 95

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SYMPTOMS
After you use the Uninstall feature to remove Microsoft Plus!, the CompuServe Web Browser and Internet dial-up to a PPP do not function. There is no defined error message for this problem.

CAUSE
The CompuServe Web Browser Setup program replaces the Windows 95 WINSOCK. When you remove Microsoft Plus!, the WINSOCK is removed. The CompuServe Web Browser stops working because its WINSOCK has been removed from the system.

RESOLUTION
After you remove Microsoft Plus!, reinstall the CompuServe Web Browser software.

MORE INFORMATION
This issue affects any software package that replaces the WINSOCK for Windows 95 and Microsoft Plus!.

Additional query words: CIS

Keywords : win95 appscomp

Issue type :

Technology : kbWin95search kbGamesSearch kbPlusSearch kbWin95 kbPlus95