Microsoft KB Archive/196929

= Cannot Install Encarta on Windows NT 4.0-Based Computer =

Article ID: 196929

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q196929



SYMPTOMS
When you attempt to install Microsoft Encarta Encyclopedia 99 on a Microsoft Windows NT 4.0-based computer, you may receive one of the following error messages:


 * Cannot use derived alpha-method from Intel code.
 * Encarta Setup cannot open the file C:\Winnt\Sys32x86\Oleaut32.dll.



CAUSE
This behavior can occur if an Alpha microprocessor is installed in the computer.



MORE INFORMATION
Encarta Encyclopedia 99 contains code that is specifically designed to run only on microprocessors that are fully compliant with the Intel x86 instruction set.

Additional query words: multi multi-media media mm enc99 winnt

Keywords: kb3rdparty kbenv kberrmsg kbprb kbsetup KB196929

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