Microsoft KB Archive/244240

= Outlook Rules Do Not Work with Fax Confirmation E-mail =

Article ID: 244240

Article Last Modified on 11/19/2003

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.0
 * Microsoft BackOffice Small Business Server 4.0a
 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q244240



SYMPTOMS
You can use Microsoft BackOffice Small Business Server (SBS) to send an e-mail confirmation when a fax is sent from an SBS client computer. If the sender is using Microsoft Outlook, and there are rules configured to detect the arrival of a new message, these rules are not activated by the arrival of a fax confirmation message. However the arrival of regular e-mail messages activates these rules.



RESOLUTION
To work around this problem, these rules can be configured to move or forward these messages manually by using the Run Now feature in the Rules Wizard.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about getting confirmation for faxes sent by Small Business Server, click the article number below to view the article in the Microsoft Knowledge Base:

179838 Getting Confirmation for Faxes Sent by Small Business Server

Additional query words: smallbiz inbox rule

Keywords: kbui kbprb KB244240

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