Microsoft KB Archive/160023

= Internet News May Hang When Accessing Newsgroups List =

Article ID: 160023

Article Last Modified on 6/29/2004

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APPLIES TO


 * Microsoft Internet Mail and News 1.0

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This article was previously published under Q160023



SYMPTOMS
When you click the Newsgroups box in Internet News, Internet News may stop responding (hang).



CAUSE
This behavior can occur if the .sub file in the Program Files\Internet Explorer\Internet Mail and News\\News folder is damaged.



RESOLUTION
To resolve this issue, delete the .sub file. To do so, follow these steps:


 * 1) Click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type "*.sub" (without quotation marks), and then click Find Now.
 * 3) Click the .sub file(s) in the results list, and then click Delete.

NOTE: When you delete this file, your list of newsgroups and subscribed newsgroups is deleted. You must resubscribe to the newsgroups you want.



MORE INFORMATION
 is the name of your news server. If you use more than one news server, there is a .sub file for each server.

Additional query words: 1.00 inetnews

Keywords: KB160023

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