Microsoft KB Archive/893655

= Shortcut icons may not appear correctly after you restart a docked Windows 2000 SP4-based computer =

Article ID: 893655

Article Last Modified on 10/30/2006

-

APPLIES TO


 * Microsoft Windows 2000 Professional Edition

-





SYMPTOMS
After you restart a Microsoft Windows 2000 Service Pack 4 (SP4)-based computer that is docked to a docking station, shortcut icons that were previously created may not appear correctly.



CAUSE
This problem may occur if the following conditions occur in the order that they are given:
 * 1) No docked hardware profile exists on the computer.
 * 2) You start the computer while it is not docked.
 * 3) You install a graphics adaptor.
 * 4) You create shortcuts on your desktop.

Note These shortcuts can point to any program.
 * 1) You shut down Windows.
 * 2) You dock the computer.
 * 3) You start Windows.

Note A docked hardware profile is automatically created.
 * 1) You restart the computer.

The problem occurs because of a timing conflict between the graphics adaptor and Windows Explorer.



WORKAROUND
To work around this problem, re-create the shortcut icons that do not appear correctly.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: Notebook profiles laptop monitor messed up initialization display driver

Keywords: kbtshoot kbbug kbnofix kbhardware kbenv kbprb KB893655

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.