Microsoft KB Archive/282944

= Unable to access the CD-ROM drive or floppy disk from the EFI shell =

Article ID: 282944

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Professional x64 Edition
 * Microsoft Windows Advanced Server, Limited Edition

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This article was previously published under Q282944





SYMPTOMS
After you boot an Itanium (IA64)-based computer into the EFI shell, you are unable to see the CD-ROM device or the floppy device by using the map command.



CAUSE
This behavior occurs because the drive was not mounted. To access these devices from the EFI shell, you have to insert media into the CD-ROM drive or the floppy prior to starting the computer.



STATUS
This behavior is by design.

Additional query words: IA64 EFI CD CD-ROM

Keywords: kbprb kbui KB282944

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