Microsoft KB Archive/837866

= You receive the &quot;Motocross Madness 2 has encountered a problem and needs to close&quot; error message when you start Motocross Madness 2 =

Article ID: 837866

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft Motocross Madness 2
 * Microsoft Windows 2000 Standard Edition
 * Microsoft Windows XP Professional

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SYMPTOMS
When you try to start Microsoft Motocross Madness 2, the game may quit unexpectedly. You may receive an error message that is similar to the following:

Motocross Madness 2 has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to the following: App Name    App Version     Module Name     Module Version     Offset

mcm2.exe    20.13.4.2901    mcm2.exe        20.13.4.2901       0000981e



CAUSE
This behavior occurs because of an incompatibility between the SafeDisc driver and Microsoft Windows 2000 and Microsoft Windows XP.



RESOLUTION
To resolve this behavior, obtain and install the SafeDisc Driver Fix. To do so, visit the following Macrovision Web site:

http://www.macrovision.com/promolanding/7352.htm



MORE INFORMATION
For more information about the SafeDisc driver, visit the following Macrovision Web site:

http://www.macrovision.com/pdfs/SafeDisc_Brochure_Oct04.pdf

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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: safedisk setup installation

Keywords: kbsetup kberrmsg kbprb KB837866

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