Microsoft KB Archive/909159

= Xbox 360: The Xbox 360 console does not detect the portable device =

Article ID: 909159

Article Last Modified on 4/25/2007

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APPLIES TO


 * Microsoft Xbox
 * Microsoft XBox 360 Video Game System

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SYMPTOMS
You receive no response from the console when you connect a portable device to a USB port on the Xbox 360 console.



CAUSE
This behavior occurs if the portable device is not compatible with the Xbox 360 video game and entertainment system.



THINGS TO TRY

 * 1) Make sure that the portable device is compatible with the Xbox 360 console. The following devices are compatible the Xbox 360 console:
 * 2) * Official Xbox 360 accessories
 * 3) * Most USB mouse devices and USB keyboards
 * 4) * Most digital cameras
 * 5) * Many portable music players
 * 6) * Many mass storage devices



MORE INFORMATION
To see a list of compatible media devices, visit the following Web site:

http://www.xbox.com/media

To determine whether a device works with the Xbox 360 console, follow these steps:
 * 1) Turn the console off, and then turn it back on.
 * 2) Turn the device off, and then turn it back on.
 * 3) Connect the device to a different USB port on the console.
 * 4) Try the device in a computer that is running Microsoft Windows XP or a later version of Microsoft Windows. The device should operate without any additional software or updates. If the device does not work, the device is not compatible with Xbox 360.

Keywords: kbxboxext kbxboxperipherals kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbtshoot KB909159

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