Microsoft KB Archive/304754

= Sleep and Hibernation Power Scheme Settings Not Displayed After You Remove and Add a Trident Driver =

Article ID: 304754

Article Last Modified on 12/1/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Professional x64 Edition

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This article was previously published under Q304754



SYMPTOMS
After you remove and add a Trident Video Accelerator CyberBlade i1 driver, settings under Power Schemes for Sleep and Hibernation may not appear. Also, the Hibernation tab may be missing from the Power Option Properties dialog box.



CAUSE
This behavior can occur because Windows XP does not allow a computer to hibernate if Windows XP cannot recognize a specific hardware device.



RESOLUTION
To resolve this behavior, contact the manufacturer of the driver to inquire about availability of a driver that correctly implements power management functionality.



STATUS
This behavior is by design.



MORE INFORMATION
For more information, see the following article in the Microsoft Knowledge Base:

302414 Unable to Use Power Management Features

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Trident, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Keywords: kb3rdparty kbgraphic kbnofix kbprb KB304754

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