Microsoft KB Archive/210952

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Sending Mail to Fax Printer with Only Subject Field Populated Does Not Work on Clients

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The information in this article applies to:


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Advanced Server

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SYMPTOMS
Sending mail to a fax printer with only the Subject field populated does not work on clients. If you type one or more characters in the message body, the problem does not occur. Also, if you populate the body and then delete everything in the body, the problem does not occur.

Specific behavior while leaving the body empty:


 * Microsoft Windows NT clients: The job appears in the queue briefly and then disappears. The client then receives notification that mail could not be sent. No dialing occurs.
 * Microsoft Windows 95 and Microsoft Windows 98 clients: The job does not appear in the queue, no notification is received, and no dialing occurs.
 * Windows 2000 Server: Faxing works correctly with or without the body populated.

STATUS
This behavior is by design.

Additional query words:

Keywords : kbtool awfax

Version : WINDOWS:2000

Platform : WINDOWS

Issue type : kbprb

Technology :