Microsoft KB Archive/198480

= XCLN: Message Displays Forwarded Icon but was not Forwarded =

Article ID: 198480

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q198480



SYMPTOMS
When you use Outlook, if you click either the Reply To or Forward button for a message, and then save the message but do not send it, the icon on the actual message changes even though the message was not forwarded or replied to.



CAUSE
The icon changes based on the message being saved either by the Automatic Save feature or by selecting Save on the File menu, and not by the message actually being sent.



WORKAROUND
To work around this problem, disable the Automatic Save feature, and do not select the Save button for messages that are not being replied to or forwarded. To disable the Automatic Save feature:


 * 1) On the Tools menu, click Options, and click the Preferences tab.
 * 2) Click the "E-mail Options" button, and clear the "Automatically save unsent messages" check box.

Additional query words: 8.0 8.01 8.02 8.03 8.5

Keywords: kbprb KB198480

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