Microsoft KB Archive/914748

= Some Outlook contacts may not be available when you send messages and invitations from Groove =

Article ID: 914748

Article Last Modified on 4/11/2006

-

APPLIES TO


 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition

-



SYMPTOMS
Some Microsoft Outlook contacts that are sent to Groove Virtual Office or Groove Workspace by using the Send to Groove toolbar may not be available when you send messages and invitations from Groove.



CAUSE
This issue occurs because Groove can find only MAPI contacts when it addresses a message or an invitation. Groove cannot find Microsoft Exchange Server e-mail contacts.



MORE INFORMATION
Not all e-mail addresses that are manually entered into Outlook are stored as MAPI addresses. When you create a contact in Outlook and enter an e-mail address that is also located in your global address list (GAL), Outlook recognizes and resolves the address so that it appears in your Outlook contacts. However, the address is added as an Exchange Server address, not a MAPI address. Therefore, when you click Microsoft Outlook Contacts in the Find User window in Groove, Groove will not display any e-mail addresses that are located in your Outlook GAL.

Additional query words: TCN-01381

Keywords: kbtshoot kbprb kbexpertiseinter KB914748

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.