Microsoft KB Archive/891407

= A scanning operation may finish immediately with a &quot;0 services found&quot; message in Windows XP Media Center Edition 2005 =

Article ID: 891407

Article Last Modified on 12/16/2004

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2005

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SYMPTOMS
When you select Start Scan to scan for services in Microsoft Windows XP Media Center Edition 2005, you may receive a message that is similar to the following:

Scanning 100% done (0 service(s) found)

This message appears several seconds after you click Start Scan. Typically, a scanning operation takes up to a minute or more.



CAUSE
This issue may occur if you are using a multiformat-capable media services tuner card that is not fully compatible with Media Center.



WORKAROUND
To work around this issue, follow these steps:
 * 1) Restart your computer.
 * 2) Start Media Center, and then select Settings.
 * 3) Select TV.
 * 4) Select Scan for more services.
 * 5) If you receive a message that states that some viewing or recording sessions may be interrupted, select Yes.

Media Center Edition now detects the remaining available stations.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



Media Center Technical Support
Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/

Keywords: kbtshoot KB891407

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