Microsoft KB Archive/196596

= Canon BJ-200ex Prints Colored Text in Black and White =

Article ID: 196596

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 95

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This article was previously published under Q196596



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you print to a Canon Bubble Jet BJ-200ex printer, colored text may be printed in black and white instead of grayscale (shades of gray).



RESOLUTION
To resolve this issue, obtain an updated printer driver from Canon. For information about how to do so, please view the documentation included with your printer. Or, visit the Canon Web site at:

www.canon.com

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: HWPRNTS greyscale grey

Keywords: kbprb kbprint KB196596

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