Microsoft KB Archive/312452

= Lsass.exe May Generate an Access Violation =

Article ID: 312452

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q312452



SYMPTOMS
Lsass.exe may generate an access violation and stop working if the hotfix that is described in the following Microsoft Knowledge Base article is installed:

310113 Ldap Query Following a Simple Bind May Not Work

The hotfix package that causes this problem is:

Date         Size        File name

22-Oct-2001  4,407,968   Q310113_w2k_sp3_x86_en.exe

When this problem occurs, the following stack track is recorded in the Userdump file:

1107f490 757c6ced 0d6ffd00 00000000 000074e1 SAMSRV!SampWriteLockoutTime+0x152 1107f4a0 757b429d 0d6ffc58 00000000 0e537950 NTDSA!SampWriteUserLockoutTimeAttribute+0x33 1107f524 757b4eff 0e530650 00000001 0d6ffc58 NTDSA!SampWriteSamAttributes+0x32e 1107f55c 757b4ddb 0d6ffc58 00000004 00000000 NTDSA!SampModifyLoopback+0x53 1107f5ec 7578d663 1107f878 1107f6d0 1107f894 NTDSA!SampModifyLoopbackCheck+0x196 1107f700 7581a787 1107f878 1107f8e4 00f2d998 NTDSA!DirModifyEntry+0x18b 1107f914 75823be5 0e530650 00f2d998 1107fd68 NTDSA!LDAP_CONN::ModifyRequest+0x231 1107fe20 7582314d 00f2d998 1107ff00 77e86659 NTDSA!LDAP_CONN::ProcessRequest+0x847 1107fef4 7581d0ae 09de2bc8 00000000 000000b0 NTDSA!LDAP_CONN::IoCompletion+0x143 1107ff30 755f16d0 00f2d940 000000b0 00000000 NTDSA!LdapCompletionRoutine+0xc2 1107ff4c 755f1797 000000b0 00000000 09de2bcc NTDSATQ!ATQ_CONTEXT::IOCompletion+0x2f 1107ff80 755f1159 09de2c1c 000000b0 09de2bcc NTDSATQ!AtqpProcessContext+0x1f1 1107ffb4 77e8758a 00000000 7803b650 1083fd0c NTDSATQ!AtqPoolThread+0xa5 1107ffec 00000000 755f451e 00000000 00000000 KERNEL32!BaseThreadStart+0x52



CAUSE
This problem occurs because the hotfix that is described in Microsoft Knowledge Base article Q310113 uses a variable with the same name as an existing variable.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

Date        Time   Version        Size     File name

13-Nov-2001 13:25  5.0.2195.4600  123,664  Adsldp.dll 13-Nov-2001 13:25  5.0.2195.4308  130,832  Adsldpc.dll 13-Nov-2001 13:25  5.0.2195.4016   62,736  Adsmsext.dll 13-Nov-2001 13:25  5.0.2195.4622  356,112  Advapi32.dll 13-Nov-2001 13:25  5.0.2195.4571   82,704  Cmnquery.dll 13-Nov-2001 13:25  5.0.2195.4141  133,904  Dnsapi.dll

13-Nov-2001 13:25  5.0.2195.4379   91,408  Dnsrslvr.dll 13-Nov-2001 13:25  5.0.2195.4534   41,744  Dsfolder.dll 13-Nov-2001 13:25  5.0.2195.4534  156,944  Dsquery.dll 13-Nov-2001 13:25  5.0.2195.4574  110,352  Dsuiext.dll 13-Nov-2001 13:26  5.0.2195.4607  521,488  Instlsa5.dll 13-Nov-2001 13:25  5.0.2195.4610  145,680  Kdcsvc.dll 05-Nov-2001 11:02  5.0.2195.4592  199,440  Kerberos.dll 04-Sep-2001 08:32  5.0.2195.4276   71,024  Ksecdd.sys 07-Nov-2001 11:57  5.0.2195.4607  503,568  Lsasrv.dll 07-Nov-2001 11:57  5.0.2195.4607   33,552  Lsass.exe 06-Nov 2001 11:56  5.0.2195.4600  107,280  Msv1_0.dll 13-Nov-2001 13:25  5.0.2195.4594  306,960  Netapi32.dll 13-Nov-2001 13:25  5.0.2195.4603  358,672  Netlogon.dll 13-Nov-2001 13:25  5.0.2195.4600  912,656  Ntdsa.dll 13-Nov-2001 13:25  5.0.2195.4627  387,856  Samsrv.dll 13-Nov-2001 13:25  5.0.2195.4583  128,784  Scecli.dll 13-Nov-2001 13:25  5.0.2195.4600  299,792  Scesrv.dll 13-Nov-2001 13:25  5.0.2195.4600   48,400  W32time.dll 06-Nov-2001 11:43  5.0.2195.4600   56,592  W32tm.exe 13-Nov-2001 13:25  5.0.2195.4600  125,712  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbDirServices

Keywords: kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbdirservices kbhotfixserver KB312452

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