Microsoft KB Archive/306497

= Lsass.exe System Process Unexpectedly Quits with a -1073741819 Status Code =

Article ID: 306497

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 1
 * Microsoft Windows 2000 Service Pack 2

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This article was previously published under Q306497



SYMPTOMS
The Lsass.exe system process may unexpectedly quit with a -1073741819 status code. When this occurs, your computer may shut down and then restart.



CAUSE
This problem can be caused by an access violation that happens randomly because an uninitialized handle was passed by a downlevel layer.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time               Size     File name -  Aug-23-2001  23:05              123,664  Adsldp.dll Aug-23-2001 23:05              130,832  Adsldpc.dll Aug-23-2001 23:05               62,736  Adsmsext.dll Aug-23-2001 23:05              355,088  Advapi32.dll Aug-23-2001 23:05              135,440  Dnsapi.dll Aug-23-2001 23:05               94,992  Dnsrslvr.dll Aug-23-2001 23:05              525,072  Instlsa5.dll Aug-23-2001 23:05              143,120  Kdcsvc.dll Aug-7-2001  11:03              197,392  Kerberos.dll Jun-26-2001 20:16               69,456  Ksecdd.sys Aug-23-2001 22:26              507,152  Lsasrv.dll Aug-23-2001 22:26               33,552  Lsass.exe Aug-23-2001 23:00              107,280  Msv1_0.dll Aug-23-2001 23:05              306,448  Netapi32.dll Aug-23-2001 23:05              358,160  Netlogon.dll Aug-23-2001 23:05              910,096  Ntdsa.dll Aug-23-2001 23:05              386,320  Samsrv.dll Aug-23-2001 23:05              128,784  Scecli.dll Aug-23-2001 23:05              299,792  Scesrv.dll Aug-23-2001 23:05               48,400  W32time.dll Aug-8-2001  21:44               56,592  W32tm.exe Aug-23-2001 23:05              125,200  Wldap32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: C0000005

Keywords: kberrmsg kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kbenv kbsecurity kbhotfixserver KB306497

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