Microsoft KB Archive/298680

= OFFXP: Setup INI Customization Wizard Crashes with Error Message =

Article ID: 298680

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition for Students and Teachers

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This article was previously published under Q298680





SYMPTOMS
When you click Next in the Specify options for each package in your INI file dialog box of the Setup INI Customization Wizard, you may receive the following error message, depending on your version of Microsoft Windows:

Microsoft Windows 2000
INIWIZ.exe has generated errors and will be closed by Windows. You will need to restart the program.

An error log is being created.

Microsoft Windows 98
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following text is displayed:

INIWIZ caused an invalid page fault in module INIWIZ.EXE at 015f:0040c8ee.

Microsoft Windows Millennium Edition (Me)
Iniwiz has caused an error in INIWIZ.EXE.

Iniwiz will now close.

If you continue to experience problems, try restarting your computer.

Microsoft Windows NT 4.0
An application error has occurred and an application error log is being generated.

INIWIZ.exe

Exception access violation (0xc0000005), Address: 0x0040c8ee



CAUSE
This problem can occur if you do not select any of the .msi packages that are listed in the Install sequence control of the Specify options for each package in your INI file dialog box of the Setup INI Customization Wizard.



WORKAROUND
To work around this problem, do the following. Before you click Next, select any one of the .msi packages that you added to the installation that are listed in the Install sequence control of the Specify options for each package in your INI file dialog box. For example, if you added Owc10.msi, select that item from the list of packages. Then click Next in the Specify options for each package in your INI file dialog box.

NOTE: You do not have to select any of the options for the selected package. You only have to select the package in the list. Also, if you select either of the top two default packages, the problem may recur.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OFFXP

Keywords: kbbug kberrmsg kbpending KB298680

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