Microsoft KB Archive/129136

= XCLN: Pointer Doesn't Change When New Mail Is Received =

Article ID: 129136

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0

-



This article was previously published under Q129136



SYMPTOMS
You configure your client to notify you of new mail using the Briefly Change The Pointer notification option in the Options dialog box. However, when you receive new mail on a Microsoft Exchange Windows 95 and Windows NT clients, the pointer does not change as expected.



CAUSE
When you receive new mail, the pointer will only change when it is inside the Microsoft Exchange client window. If the pointer is in another application or outside the Microsoft Exchange window, it will not change when new mail arrives. This is due to a limitation of cursor control on the 32-bit Windows platforms.



RESOLUTION
With 32-bit Windows platforms, you can take advantage of other notification options, such as playing a sound or displaying a notification message. In addition, Windows 95 will automatically display a new mail notification icon on its taskbar.

Keywords: kbui KB129136

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.