Microsoft KB Archive/906870

= Virtual PC 2004 stops responding if you press the “at” key (@) when you switch to a virtual machine on a computer that is running the Japanese version of Windows XP =

Article ID: 906870

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Virtual PC 2004
 * Microsoft Virtual PC 2004 Service Pack 1

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SYMPTOMS
If you press the &quot;at&quot; key (@) when you switch to a Microsoft Virtual PC 2004 virtual machine on a computer that is running the Japanese version of Microsoft Windows XP, Virtual PC 2004 may stop responding.



CAUSE
This problem occurs because of a bug in Virtual PC 2004 that prevents it from correctly handling the “at” keystroke.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



WORKAROUND
To work around this problem, switch to the English keyboard layout driver on the host operating system. To do this, follow these steps:  If the problem has already occurred, follow these steps:  Close all guest operating systems. Exit Virtual PC 2004, and then restart Virtual PC 2004.

If the problem has not already occurred, go to step 2. Click Start, click Run, type intl.cpl, and then click OK. On the Languages tab, click Details, and then change the keyboard layout driver to the English version.</li> Exit Virtual PC 2004, and then restart Virtual PC 2004.</li></ol>

Additional query words: QFE hang freeze

Keywords: kbhotfixserver kbfix kbbug kbqfe KB906870

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