Microsoft KB Archive/184211

= NT Option Pack Fails to Install with Turkish Regional Settings =

Article ID: 184211

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft Index Server 2.0

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This article was previously published under Q184211





SYMPTOMS
When you run the Microsoft Windows NT Option Pack Setup program on a computer running Windows NT 4.0 or Windows 95 with the regional settings set to Turkish, the following error message appears:

Microsoft Index Server setup internal error: can't get version.



CAUSE
The Setupapi.dll file is unable to process the "I" character. As a result, Setup cannot find the version string in the Is20.inf.



RESOLUTION
NOTE: You must copy the contents of the Microsoft Windows NT Option Pack (NTOP) compact disc to your local hard disk and replace the Setupapi.dll file that ships with Windows NT Option Pack version 1.0 with the hotfix.

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to computers experiencing this specific problem. If you are not severely affected by this specific problem, Microsoft recommends that you wait for the next service pack.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

  Date     Time    Version      Size     File name   Platform ---  05/02/98                      500,496  setupapi.dll (alpha) 19/02/98                     323,344  setupapi.dll (intel)

NOTE: This fix does not apply to Microsoft Windows 95.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Windows NT Option Pack version 1.0. Microsoft has confirmed this to be a problem in Windows 95.

Keywords: kbbug kbfix kbnofix kbqfe kbhotfixserver KB184211

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