Microsoft KB Archive/328788

= You receive an 8004D002 error when you try to schedule a conference by using an authenticated client that does not have a mailbox =

Article ID: 328788

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Conferencing Server

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This article was previously published under Q328788





SYMPTOMS
When you try to schedule a conference by using an authenticated client that does not have a mailbox, you receive the following error message from Microsoft Exchange 2000 Conferencing Server:

Server Error

The Exchange Conferencing Service encountered a server error.

Please try the following:

Contact your system administrator.

Sending the message Error #8004D002: Unable to schedule the specified conference. Microsoft Exchange 2000



Service pack information
To resolve this problem, obtain the latest service pack for Exchange 2000 Conferencing Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

833397 How to obtain Exchange 2000 Conferencing Server Service Pack 3

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Conferencing Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 26-Aug-2002 06:37  6.0.5771.44       487,936  Xconfmgr.exe 26-Aug-2002 06:29  6.0.5771.44        57,856  Xwebsched.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Exchange 2000 Conferencing Server Service Pack 3.

Additional query words: 8004D002 exchange 2000 conference

Keywords: kbhotfixserver kbqfe kbqfe kbbug kbexchange2000confservsp3fix kbfix KB328788

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