Microsoft KB Archive/908637

= Xbox 360: How to enter pre-paid codes =

Article ID: 908637

Article Last Modified on 9/7/2007

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APPLIES TO


 * Microsoft XBox 360 Video Game System
 * Microsoft Xbox

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SUMMARY
This article describes how enter pre-paid codes to extend an Xbox Live subscription or to redeem Microsoft Points for use in the Xbox Live Marketplace.



MORE INFORMATION
You can enter pre-paid codes from the Xbox Live Marketplace or from Account Management. You can also use the Add Points Wizard to enter a pre-paid card for Microsoft Points.

Notes about pre-paid codes:
 * Xbox 360 subscription codes are designed specifically for the Xbox 360 and are not compatible with the Xbox version 1 console. However, the Xbox version 1 subscription codes are compatible with the Xbox 360.
 * Pre-paid codes cannot be consumed or activated if the user has violations or their payment instrument is in decline. The user must first remove any violations before they can use a pre-paid code.
 * MS Points codes should be entered via the Marketplace menu by using the Add Points wizard (X-button) or the Redeem Code option from the Marketplace main menu.
 * Pre-paid subscription codes used to extend time on an Xbox Live subscription should be entered via the Account Management area of the profile to which it is to be used.

To enter a pre-paid MS Points code from the Xbox Live Marketplace main menu, follow these steps:
 * 1) In the Xbox Dashboard, select Xbox Live Marketplace.
 * 2) Select Redeem Code.
 * 3) Enter the 25-character pre-paid code.

To enter an MS Points code via the Add Points Wizard, follow these steps:
 * 1) To access the Add Points Wizard, press the X button while you are browsing for content on any content description screen within Marketplace.
 * 2) Select Redeem Prepaid Card.
 * 3) Enter the 25-character pre-paid code.

To enter a pre-paid subscription code from Account Management, follow these steps:
 * 1) Select the gamercard for the profile on which you want to apply the pre-paid code or enter the Marketplace area when you are signed in with that specific profile.
 * 2) Select Account Management.
 * 3) Select Memberships.
 * 4) Select the appropriate membership for which you want to use the pre-paid code.

Note You can also change your payment method from a credit card to a pre-paid code if you select the Change Payment option from the Account Management/Memberships area. This will remove the auto-renewal for the subscription onto that payment instrument.
 * 1) Select Redeem Prepaid Code.
 * 2) Enter the 25-character pre-paid code.

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