Microsoft KB Archive/923195

= FIX: The Commerce Server 2007 Catalog Manager does not open and you receive an error message after you create and register a custom culture =

Article ID: 923195

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Commerce Server 2007 Enterprise Edition
 * Microsoft Commerce Server 2007 Developer Edition
 * Microsoft Commerce Server 2007 Standard Edition

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SYMPTOMS
After you create and register a custom culture on a computer that has the Microsoft Commerce Server 2007 Catalog Manager Client installed, Catalog Manager does not open, and you receive the following error message:

System.ArgumentException was unhandled Message=&quot;Customized cultures cannot be passed by LCID, only by name.&quot; Source=&quot;mscorlib&quot; StackTrace: at System.Globalization.RegionInfo..ctor(Int32 culture) at Microsoft.CommerceServer.UI.CatalogManager.DataLayer.InitializeCultureNamesAndCurrency at Microsoft.CommerceServer.UI.CatalogManager.DataLayer..ctor at Microsoft.CommerceServer.UI.CatalogManager.CatalogManager..ctor at Microsoft.CommerceServer.UI.CatalogManager.LaunchPad..ctor at Microsoft.CommerceServer.UI.CatalogManager.LaunchPad.Main



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Commerce Server 2007 installed before you apply this hotfix.

Restart requirement
You do not have to restart your computer after you apply this hotfix. However, you must restart IIS after you apply this hotfix. To do this, click Start, click Run, type iisreset, and then click OK.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about how to create a custom culture, visit the following Microsoft Developer Network (MSDN) Web site:

http://msdn2.microsoft.com/en-us/library/ms172469.aspx

Keywords: kberrmsg kbfix kbbug kbhotfixserver kbqfe kbpubtypekc KB923195

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