Microsoft KB Archive/841176

= An access violation in Kernel32.dll occurs in Windows Server 2003 =

Article ID: 841176

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems

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SYMPTOMS
Your Microsoft Windows Server 2003 computer with Internet Information Services 6 (IIS 6) or Sun Java may experience an access violation in Kernel32.dll when you run a program that calls the WaitForSingleObjectEx Win32 API function. Programs that experience this problem may function correctly on older Windows server operating systems.

This problem may occur when your computer is under stress or is running in a testing environment.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit editions
  Date         Time   Version       Size       File name -  10-May-2004  21:52  5.2.3790.170  2,407,936  Ntkrnlmp.exe 10-May-2004 20:53  5.2.3790.170  2,064,896  Ntkrnlpa.exe 10-May-2004 20:53  5.2.3790.170  2,108,928  Ntkrpamp.exe 10-May-2004 21:56  5.2.3790.170  2,207,744  Ntoskrnl.exe

Windows Server 2003, Enterprise Edition for Itanium-based Systems
  Date         Time   Version       Size       File name -  10-May-2004  21:45  5.2.3790.170  5,605,888  Ntkrnlmp.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information about the terminology that is used in this article, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbbug kbfix kbwinserv2003presp1fix KB841176

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