Microsoft KB Archive/813549

= WD2000: Mail Merge: Special Characters in Data Source Not Merged =

Article ID: 813549

Article Last Modified on 4/7/2006

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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SYMPTOMS
When you use special characters in a Word mail merge, some of the special characters are not merged.



CAUSE
This problem may occur if you use the special characters that are listed in the following table:

Special Character        Keystroke ---

Non-breaking Space       ALT+0160 Non-breaking Space       ALT+0176 Non-breaking Hyphen      ALT+0172 Visual Paragraph Mark    ALT+0182 Visual Space             ALT+0183



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix is a post-Office 2000 Service Pack 3 (SP-3) fix. To install the fix, you must have Office 2000 SP-3 installed. For additional information about Office 2000 SP-3, click the following article number to see the article in the Microsoft Knowledge Base:

326585 OFF2000: Overview of Office 2000 Service Pack 3

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office 2000 SP-3 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

811002 OFF2000: Office 2000 Updates and Patches Released After November 2002 May Require Windows Installer 2.0

The English version of this fix should have the following file attributes or later:   Date          Time       Size        File name --  20-Jan-2003   18:00:34   3,490,100   Winword.msp 20-Jan-2003  18:28:02   4,678,304   Winword_Admin.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date          Time       Version      Size        File name -  17-Jan-2003   17:35:06   9.0.0.7316   8,826,932   Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbqfe kbprb kbpending kbhotfixserver KB813549

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