Microsoft KB Archive/272265

= Error message &quot;Outlook Express could not be started because MSOE.DLL could not be loaded&quot; when you start Outlook Express =

Article ID: 272265

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Outlook Express 5.5
 * Microsoft Outlook Express 5.01 Service Pack 2
 * Microsoft Outlook Express 5.0

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This article was previously published under Q272265



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
When you start Outlook Express, you may receive the following error message:

Outlook Express could not be started because Msoe.dll could not be loaded.



CAUSE
This behavior can occur if there are different versions of Outlook Express files located in the C:\Program Files\Outlook Express folder because of the installation or uninstallation of different Outlook versions.



RESOLUTION
To resolve this behavior, back up your Outlook Express data, and manually remove and reinstall Outlook Express.

Additional query words: hangs start launch OLEXP

Keywords: kbprb KB272265

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