Microsoft KB Archive/267328

= HP Color LaserJet 5/5M is Not Detected by Millennium Plug and Play =

Article ID: 267328

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q267328



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you attempt to install the Hewlett-Packard (HP) Color LaserJet 5/5M printer on a Microsoft Windows Millennium Edition (Me)-based computer, the printer is detected by Plug and Play, but the printer drivers are not automatically installed as expected.



WORKAROUND
To work around this behavior, manually install the printer drivers by using the Add Printer Wizard. To do so, follow these steps:
 * 1) Click Start, point to Settings, and then click Printers.Double-click Add Printer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HWPRNTS

Keywords: kbbug kbprint KB267328

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