Microsoft KB Archive/62887

HP LaserJet with PostScript Cartridge Won’t Select Bins

PSS ID Number: Q62887 Article last modified on 11-02-1994

4.00 5.00 5.50 6.00

MS-DOS

= SUMMARY =

If you use the Hewlett-Packard (HP) LaserJet printer with a PostScript cartridge not manufactured by Abobe or HP, the bin selections within Microsoft Word for DOS versions 4.0, 5.0, 5.5, 6.0 do not function properly. Word automatically pulls paper from the currently selected bin in the front panel of the printer.

Note: This is not a problem with cartridges from Adobe or HP.

= MORE INFORMATION =

This problem occurs because other PostScript cartridges, such as Pacific Data cartridges, do not have access to the actual LaserJet front-panel functions. The cartridges can affect only the print engine, not the paper feed options. Because these options are software selectable only in native HP mode, there is no modification you can make to Word to correct the bin selections.

KBCategory: kbprint KBSubcategory: Additional reference words: ============================================================================= Copyright Microsoft Corporation 1994.