Microsoft KB Archive/234350

= XFOR: Cannot Send Message with Brackets in Subject Field Through Connector for cc:Mail =

Article ID: 234350

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q234350





SYMPTOMS
When you send a message with square brackets ([ and ]) in the Subject field through the Microsoft Exchange Connector for Lotus cc:Mail, the message may not be delivered. The message remains in the outbound message queue, which prevents any other messages from being sent through the Connector for cc:Mail.

This problem only occurs when the Subject field contains both brackets; the problem does not occur if the Subject field contains one bracket, but not the other.



CAUSE
This problem occurs when Import.exe version 8.3 is running on the Exchange Server computer. Import.exe version 8.3 does not support brackets in the Subject field.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Connector for cc:Mail



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Additional query words: ccmc stuck stop

Keywords: kbhotfixserver kbqfe kbbug kbfix KB234350

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