Microsoft KB Archive/303421

= MSMQ: The Server List Is not Completed If the Registry Timer Value Is Empty =

Article ID: 303421

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Message Queuing 2.0

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This article was previously published under Q303421



SYMPTOMS
When you start Microsoft Message Queuing 2.0, there is an empty server list, and Message Queuing only works offline.



CAUSE
This problem occurs if one of the following registry values is less than 8 bytes long. The query for servers is not completed and the server list is empty.



RESOLUTION
To resolve this problem, only read the value from the registry if it is 8 bytes long. If the value is less than 8 bytes long, use default values.

A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

    Date         Time   Version            Size    File Name --  10-May-2001  08:05  5.0.0.735          75,616  Mqac.sys 10-May-2001 08:05  5.0.0.735         220,160  Mqads.dll 10-May-2001 08:05  5.0.0.735          43,520  Mqdssrv.dll 11-Jun-2001 08:02  5.0.0.736         438,784  Mqqm.dll 11-Jun-2001 08:02  5.0.0.736          95,744  Mqrt.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: MSMQ

Keywords: kbqfe kbprb KB303421

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