Microsoft KB Archive/298934

= Streets and Trips: &quot;Find&quot; operations are unavailable =

Article ID: 298934

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft MapPoint 2002 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2004 Standard Edition
 * Microsoft Streets & Trips 2003 Standard Edition
 * Microsoft Streets & Trips 2002 Standard Edition

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This article was previously published under Q298934



SYMPTOMS
When you use either of the products listed in the &quot;Applies to&quot; section, operations related to the Find and Find Places commands may be unavailable (dimmed).



CAUSE
This problem may occur if Microsoft Internet Explorer is not correctly updated, which can occur if the user chooses not to install all of the Internet Explorer components.



RESOLUTION
To resolve this problem, install the components that you need from the Internet Explorer CD. To do this, follow these steps:
 * 1) Insert Streets and Trips CD 1.

Hold down the SHIFT key to prevent the CD from automatically running.
 * 1) Click Start, click Run, type  :\MSMap\Redist\Common\50comupd.exe in the Open box, and then click OK. In this example,   is the drive letter of your CD (or DVD) device.



MORE INFORMATION
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: mp Mappoint Streets trip multi multi-media media mm find not available

Keywords: kbprb KB298934

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