Microsoft KB Archive/188638

= XCLN: Equations in Msg. from cc:Mail PO Appear Wrong in Outlook =

Article ID: 188638

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition
 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q188638



SYMPTOMS
Formulas in the body of a message sent from a user on a cc:Mail postoffice to a mailbox in Exchange are not displayed correctly for the Exchange user. If the message is composed with an equation in cc:Mail (for example: 44+55=099) and sent to Exchange, an Exchange client converts the equation to:    44+55    9 when the message is opened.



CAUSE
The autoformat of plain text documents causes the client to do the conversion. This problem only occurs when you are using Outlook with Word as your e-mail editor and receive a message from a cc:Mail postoffice.



WORKAROUND
To work around this problem, do the following:


 * 1) Open Microsoft Word.
 * 2) On the Tools menu, select AutoCorrect.
 * 3) Click the AutoFormat tab.
 * 4) Clear the "Plain text WordMail documents" check box.
 * 5) Click OK after clearing this check box.

The equation in the message will no longer be converted.

Additional query words: 8.5

Keywords: kbprb KB188638

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