Microsoft KB Archive/166752

= Error Message Moving or Deleting Inbox Messages =

Article ID: 166752

Article Last Modified on 9/3/2002

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APPLIES TO


 * Microsoft Windows CE 1.0

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This article was previously published under Q166752



SYMPTOMS
When you attempt to move or delete a message from Inbox, you may receive one of the following error messages:

Can't move message.: Can't write message (Storage error 14)

-or-

Error deleting message.: Can't update message (Storage error 21)



CAUSE
This behavior occurs when there is not enough available storage memory on your Handheld PC (H/PC) to complete the operation.



RESOLUTION
To resolve this problem, follow these steps:
 * 1) Tap OK to close the error message.
 * 2) Tap the Start button, tap Settings, and then double-tap System.
 * 3) Tap the Memory tab, move the slider to the right to increase available storage memory, and then tap OK.

Additional query words: 1.00

Keywords: kberrmsg KB166752

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