Microsoft KB Archive/811644

= The Minimize and Maximize Buttons May Not Work When You Are Using SMS Remote Control Viewer on a Windows XP Computer =

Article ID: 811644

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3
 * Microsoft Systems Management Server 2.0 Service Pack 4

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SYMPTOMS
When you are remotely controlling a Systems Management Server (SMS) client from a Microsoft Windows XP-based computer, the control buttons on the Quick Viewer window might be distorted. Specifically, the Minimize button might not work. The button shifts positions and is distorted when you try to minimize the Quick Viewer window.



CAUSE
SMS Remote Control assumes that the buttons have a fixed size, and the Windows XP-style buttons are larger than the Windows Classic-style buttons. When the Quick Viewer window is redrawn, the button positions are shifted based on the Windows Classic-style button sizes.



WORKAROUND
To work around this problem, use the Windows Classic-style buttons. To do this, click Windows Classic style in the Windows and Buttons box on the Appearance tab in the Display Properties dialog box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhelpdesk kbprb KB811644

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