Microsoft KB Archive/211387

= WD2000: Word Count Values Are Zero =

Article ID: 211387

Article Last Modified on 12/6/2000

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q211387





SYMPTOMS
When you click Word Count on the Tools menu, all values in the Word Count dialog box except Pages and Lines may be zero, regardless of the contents of the document.



CAUSE
This behavior is by design when you only have an object (such as a picture) selected.



RESOLUTION
Cancel the selection of any object before you click Word Count on the Tools menu. To do this, click anywhere in the text of the document.



MORE INFORMATION
The Word Count feature returns the number of words and characters in the current selection. If nothing is selected, values are returned for the entire document. However, if a non-text object like a picture is selected, the Word Count returns zero.

Additional query words: blank null

Keywords: kbprb kbproof KB211387

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