Microsoft KB Archive/217696

= OFF2000: Error Message In Answer Wizard Builder Opening CHM File =

Article ID: 217696

Article Last Modified on 1/24/2007

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APPLIES TO


 * MSPRESS Microsoft Office 2000 Resource Kit

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This article was previously published under Q217696



SYMPTOMS
When you create a new Answer Wizard Project using the CHM file type in Microsoft Answer Wizard Builder that is included in the Microsoft Office 2000 Resource Kit, you may receive the following error:

This CHM file doesn't exist. Please enter another file name.



CAUSE
This behavior occurs when you use the CHM file type when you create a new Answer Wizard Project and you type the CHM file extension with one or more uppercase characters.

For Example:

myhelp.CHM

-or-

myhelp.Chm



WORKAROUND
To work around this behavior, type the .chm file extension with all lowercase characters.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

