Microsoft KB Archive/313705

= Push Notifications Stop Working After You Move a Mailbox to a Different Server =

Article ID: 313705

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2002 Enterprise Edition
 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q313705



SYMPTOMS
After you move a mailbox from one Microsoft Exchange server to another, push notifications from Mobile Information Server may stop working.



CAUSE
This problem can occur if the push notifications' binding, which resides in the user's mailbox and is tied to the Exchange event source, is not reregistered on the Exchange server to which the user was moved.



WORKAROUND
To work around this problem, instruct the user to repersonalize the device by using the following URL to point a browser to the Exchange server to which the user was moved:

http:// /airweb

(http:// /airweb)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB313705

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