Microsoft KB Archive/839986

= FIX: The Mail Profile combo box is disabled when you use Enterprise Manager to view SQL Server agent properties, and you receive an error message when you try to use the xp_sendmail stored procedure from a DTS package in SQL Server 2000 =

Article ID: 839986

Article Last Modified on 7/25/2006

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APPLIES TO


 * Microsoft SQL Server 2000 Service Pack 3
 * Microsoft SQL Server 2000 Service Pack 3
 * Microsoft SQL Server 2000 Service Pack 3

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Bug #: 470211 (SQL Server 8.0)



''Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.''



SUMMARY
This article describes the following about this hotfix release:
 * The issues that are fixed by this hotfix package
 * The prerequisites for installing the hotfix package
 * Information about whether you must restart your computer after you install the hotfix package
 * Information about whether the hotfix package is replaced by any other hotfix package
 * Information about whether you must make any registry changes
 * The files that are contained in the hotfix package



SYMPTOMS
In Microsoft SQL Server 2000 Service Pack 3 (SP3), when you use Enterprise Manager to view SQL Server agent properties, the Mail Profile combo box that displays profiles is disabled. Additionally, when you try to use the xp_sendmail stored procedure from a DTS package, the operation may fail, and you receive an error message in the DTS package logs that is similar to the following:

Mail task initialization of MAPI failed, please make sure you have messaging service on the system.

This problem occurs when you run all the following programs from the same server computer:
 * SQL Server 2000 SP3 or SQL Server 2000 Service Pack 3a (SP3a)
 * Microsoft Office Outlook 2000 or Outlook 2002
 * Microsoft Exchange Server 2003

For a list of all publicly released SQL Server 2000 Post-Service Pack 3a hotfixes, see the following article in the Microsoft Knowledge Base:

810185 SQL Server 2000 hotfix update for SQL Server 2000 Service Pack 3 and 3a



CAUSE
When you install Exchange Server 2003, the Mapi32.dll file that is located in the System32 folder of the computer is updated to version 6.5.6944.0 from version 1.0.2536.0 or an earlier version. However, version 6.5.6944.0 of the Mapi32.dll file may not be compatible with MAPI functions such as the MAPILogon, MAPILogoff, and MAPISendMail functions. This incompatibility causes problems to occur with SQL Server Agent mail.

Note SQL Mail behaves as expected when you use version 6.5.6944 of the Mapi32.dll file.



Service pack information
To resolve this problem, obtain the latest service pack for SQL Server 2000. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next SQL Server 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
You must have Microsoft SQL Server 2000 Service Pack 3 (SP3) installed to apply this hotfix.

For more information about how to obtain SQL Server 2000 Service Pack 3, click the following article number to view the article in the Microsoft Knowledge Base:

290211 How to obtain the latest SQL Server 2000 service pack

Restart information
You do not have to restart the computer after you apply this hotfix.

Registry information
You do not have to change the registry after you apply this hotfix.

Hotfix file information
This hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

SQL Server 2000 32-bit versions
  Date         Time   Version        Size       File name ---  25-Mar-2004  21:27  2000.80.928.0    315,968  Custtask.dll 12-Sep-2003 02:26  2000.80.859.0  1,905,216  Dtspkg.dll 23-Jun-2003 21:40  2000.80.837.0  1,557,052  Dtsui.dll 23-Jun-2003 21:40  2000.80.837.0    639,552  Dtswiz.dll 30-Jan-2004 15:29  2000.80.911.0     57,904  Osql.exe 02-Apr-2003 22:15  2000.80.797.0    279,104  Pfutil80.dll 25-Mar-2004 21:27  2000.80.928.0     66,112  Semmap.dll 30-Jan-2004 15:29  2000.80.911.0     57,916  Semnt.dll 29-Jul-2003 19:13  2000.80.819.0    492,096  Semobj.dll 31-May-2003 17:27  2000.80.818.0    172,032  Semobj.rll 30-Jan-2004 15:29  2000.80.911.0  4,215,360  Sqldmo.dll 07-Apr-2003 16:44                    25,172  Sqldumper.exe 03-Sep-2003 01:56  2000.80.857.0    188,992  Sqlmmc.dll 02-Sep-2003 22:03  2000.80.857.0    479,232  Sqlmmc.rll 21-Oct-2003 23:08  2000.80.871.0    401,984  Sqlqry.dll 28-Oct-2003 03:21  2000.80.873.0    123,456  Stardds.dll 30-Jan-2004 15:29  2000.80.911.0    158,240  Svrnetcn.dll 30-Jan-2004 15:29  2000.80.911.0     76,416  Svrnetcn.exe Note Because of file dependencies, the most recent hotfix or feature that contains these files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in SQL Server 2000 Service Pack 4.



MORE INFORMATION
For more information about the naming schema for Microsoft SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:

822499 New naming schema for Microsoft SQL Server software update packages

For more information about the terminology that Microsoft uses when it corrects software after the software is released, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbsqlserv2000presp4fix kbpubtypekc atdownload kbhotfixserver KB839986

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