Microsoft KB Archive/158123

= Goosebumps Escape From Horroland: Contents of Readme.txt =

Article ID: 158123

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive Goosebumps Escape from Horrorland

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This article was previously published under Q158123



SUMMARY
The following article contains the contents of the README.TXT found in the root directory of the Goosebumps Escape from Horrorland CD-ROM.

NOTE: The DreamWorks Web address has changed to:

http://www.dwi.com



MORE INFORMATION
Readme File ---

DREAMWORKS INTERACTIVE GOOSEBUMPS: ESCAPE FROM HORRORLAND READ ME (c) 1996 DREAMWORKS INTERACTIVE

If you are using Notepad to read file, check Word Wrap on the Edit menu to make it easier to read. This document provides late-breaking and other information to supplement the booklet included in the CD jewel case.

Some potential issues are addressed below, but if you still need help, troubleshooting information is available from DreamWorks Product Support at (425) 635-7134, Monday through Friday 8am-6pm and Saturday 9am-3pm Pacific time.

For up-to-date news about this and other DreamWorks Interactive products, visit us at our World-Wide Web address- www.DreamWorksGames.com

CONTENTS

1. HARDWARE AND SYSTEM REQUIREMENTS 2. PERFORMANCE TIPS 3. INSTALLATION NOTES 4. TROUBLESHOOTING 4.1. INSTALL 4.2. AUDIO 4.3. VIDEO 4.4. OTHER PROBLEMS

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1. HARDWARE AND SYSTEM REQUIREMENTS

To play Goosebumps: Escape from Horrorland, you will need: headphones to hear audio
 * Pentium 75 with SVGA local bus video, 256-color display
 * Microsoft Windows 95
 * 4X CD-ROM drive
 * 8 MB of RAM
 * 2 MB of available hard disk space
 * 8-bit Sound Blaster-compatible sound board plus speakers or
 * Microsoft Mouse or compatible pointing device

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2. PERFORMANCE TIPS

CD-ROM drive while you are running the program. This could cause the program or your computer to shut down unexpectedly.
 * Do not remove the Goosebumps: Escape from Horrorland disc from your

To make sure that Windows is set to run your CD-ROM drive at its best: 1. Click My Computer with the right mouse-button. 2. Click Properties, and then click the Performance tab. 3. Click the File System button, and then click the CD-ROM tab. Make sure that the Supplemental cache size is set to Small and that Optimize access pattern for is correctly set for the type of CD-ROM drive you have. Look in your computer or CD-ROM drive manual to find out what this setting should be.
 * Make sure your CD-ROM drive gives you peak performance.

The best settings are 640 x 480 and 256 colors. (See section 4.3 VIDEO TROUBLESHOOTING for instructions on how to change the settings.)
 * Check your monitor video card settings.

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3. INSTALLATION NOTES

Windows upgrade, see your local retailer.
 * Escape from Horrorland requires Microsoft Windows 95. To purchase a


 * Escape from Horrorland does not run on Windows NT.

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4. TROUBLESHOOTING

If you're uncomfortable trying any of the following suggestions on your own, you may want to ask your dealer or a more experienced friend to help.

document try looking on the DreamWorks World-Wide Web page located at www.DreamWorksGames.com. From there you can also e-mail DreamWorks technical support for further assistance.
 * If your problem isn't resolved by the suggestions offered in this

- Finding your Product ID number or PID: If you need to contact DreamWorks technical support, you will be asked for your Product ID number. The PID for Goosebumps: Escape from Horrorland can be found in the following places: 1. When the Setup screen appears, you can record your Product ID       number. The Product ID is located directly over the Install, Uninstall, and Play buttons on the Setup screen. 2. Insert the Goosebumps: Escape from Horrorland disc in your CD-ROM drive. Click the Start button, point to Programs, point to       DreamWorks, and then click Escape From Horrorland. The product ID       is located directly over the Install, Uninstall, and Play buttons on the Setup screen.

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4.1. INSTALL TROUBLESHOOTING

"I don't see an installation screen."

If this occurs, try the following: - When you put the CD in, wait 15-20 seconds for your drive to    recognize the disc. - If the Installation screen still does not show up, open the My    Computer on your desktop and double-click the Horror icon. - If you do not see a Horror icon in My Computer, double-click the My Computer icon. Double-click the CD-ROM icon and a window should appear showing the files on the disc. Double-click Setup. If this doesn't work, you may be having problems with your CD-ROM drive.

"I'm having problems with my CD-ROM drive."

Check the drive itself. Here are three things to try. - Make sure the Goosebumps: Escape from Horrorland disc is inserted in the CD-ROM drive. (Goosebumps: Escape from Horrorland won't run    unless the disc is in the drive.) - If you have an external CD-ROM drive, make sure the power is    turned on and that it is correctly connected to your computer. - Check for a hardware conflict.

Make sure the CD-ROM drive doesn't conflict with other hardware by using the Hardware Conflict Troubleshooter. To use the Hardware Conflict Troubleshooter: 1. In Windows, click the Start button, and then click Help. 2. Double-click Troubleshooting. 3. Double-click "If you have a hardware conflict" and follow the on screen instructions. Horrorland still tells you it can't find data, check to see if your CD-ROM drive is installed properly. Refer to the manual that came with your computer system or CD-ROM drive for help, or contact the company that supplied the drive.
 * If, after you try these three things, Goosebumps: Escape from

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4.2. AUDIO TROUBLESHOOTING

"I don't hear any sound."

- Check that the volume on your speakers or sound card has not been turned down. - Make sure your speakers are plugged into the correct connection on your sound card. - Make sure the sound card is pressed securely into its slot. - Make sure the sound card switches and settings were set correctly when the sound card was installed. Refer to your sound card manual for more information on your sound card settings. - Make sure the sound card doesn't conflict with other hardware by    using the Hardware Conflict Troubleshooter. The Hardware Conflict Troubleshooter was designed specifically to help with hardware conflicts in Windows. To use the Troubleshooter: 1. In Windows, click the Start button, and then click Help. 2. Double-click Troubleshooting. 3. Double-click "If you have a hardware conflict" and follow the on screen instructions.

"The sound is distorted, skips, or cuts off."

- If the sound is distorted, try adjusting the sound card volume with a program that is often called a "mixer." To get to the mixer, double-click the Volume Control. Sometimes there is a little speaker located on your Taskbar that you can double-click. Or, click the Start button, point to Programs, point to Accessories, point to Multimedia and click Volume Control. Turn down the volume using the volume slider bar under Volume Control and then close the Volume Control window. - If the sound occasionally skips or cuts off, it is possible that the CD-ROM drive doesn't meeet the minimum requirements. Goosebumps: Escape from Horrorland requires a quad-speed (4X) or higher CD-ROM drive. If you keep using the same CD-ROM drive, you probably will continue to hear the sound break up or skip. Or you can upgrade your CD-ROM drive for better performance. - Most sound cards can play only one sound at a time. Some sound- producing programs, like a screen saver or any program that makes a sound in the background, may take over the sound capability of your computer and interrupt Goosebumps: Escape from Horrorland sounds. If you suspect you have such a program, do not run it or any other sound- producing programs at the same time as Goosebumps: Escape from Horrorland.

ESS1888 sound card: This card does not currently support DirectX 3.0. If you have this card, please contact your hardware manufacturer for the latest drivers.

SC400 sound card: This card does not currently support DirectX 3.0. If you have this card, please contact your hardware manufacturer for the latest drivers.

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4.3. VIDEO TROUBLESHOOTING

Escape from Horrorland.
 * Your computer must display at least 256 colors to run Goosebumps:

To display 256 colors in Windows 95: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. Under Color Palette, click 256 Color. 5. Click OK.

If you don't have the necessary 256-color driver, or if you're not sure that your video card supports 256 colors, contact your video card manufacturer.

your desktop color palette is set to less than high color (16-, 24- and 32-bit color). If you are playing in any of these palettes, exit Goosebumps: Escape from Horrorland and change your color palette to 256 color following the steps in the preceding section.
 * Goosebumps: Escape from Horrorland cinematics are best viewed if

computer. To do this use the following steps: 1. Click the Start button, point to Settings and click Control Panel. 2. In Control Panel, double-click the Display icon. 3. Click the Settings tab and click Change Display Type. 4. Under Monitor Type, verify that the correct Monitor Type is selected. If the incorrect monitor is selected or if the Monitor Type is set to Unknown, click Change to select the correct monitor.
 * Make sure you have the correct Monitor Type selected for your

"My video pauses and skips."

- You may be able to improve your video performance by turning off the High Performance video mode. To do this use the following steps: 1. Put the Goosebumps: Escape from Horrorland disc 1 in your CD- ROM drive. 2. Double click on My Computer on your desktop. 3. Double click on your CD-ROM icon. 4. Double click on the setup folder. 5. Double click on gboption.exe 6. Uncheck the High Performance Mode checkbox and click on the OK button.

"It's hard to make out what is on the screen".

- Video configurations may vary greatly in brightness and constrast from one machine to the next, so you may need to adjust these settings on your monitor, so that Goosebumps can be clearly seen.

"My screen Flickers after running Goosebumps: Escape from Horrorland"

- Goosebumps runs in 640x480 video mode, and some monitors do not always change video modes successfully. The best way to remedy the problem is to run Goosebumps again, and then quit the game. The monitor will usually be restored to normal.

"I can't get Goosebumps: Escape from Horrorland to play full screen."

- The best resolution for Goosebumps: Escape from Horrorland is 640 x 480. Most monitors will adjust to this resolution automatically, but if your monitor fails to adjust you can adjust it manually using the following steps: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Display icon. 3. Click the Settings tab. 4. Under Desktop Area, move the slider bar until it reads 640 by 480 pixels. 5. Click OK.

Alliance Promotion Video Card: this card is not fully compatible with DirectX 3.0. Set your monitor resolution to 256 color and restart.

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4.4. OTHER ISSUES TROUBLESHOOTING

"After running Goosebumps: Escape from Horrorland AutoPlay doesn't work"

- Goosebumps: Escape from Horrorland turns off Auto Insert notifications while it is running and turns it back on when it exits. If you exit the game abnormally (such as turning off the machine while Goosebumps: Escape from Horrorland is running) AutoPlay will still be turned off. You can turn it back on by running Goosebumps: Escape from Horrorland and exiting the game normally.

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