Microsoft KB Archive/917127

= Contacts are not imported successfully to Outlook from Outlook Express =

Article ID: 917127

Article Last Modified on 4/6/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Office Outlook 2003

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SYMPTOMS
When you try to import contacts to Microsoft Outlook from Microsoft Outlook Express, one or more contacts are not imported successfully.



CAUSE
This issue may occur when the contacts that you want to import are saved in the Shared Contacts folder in Outlook Express.



RESOLUTION
To resolve this issue, move the contacts that you want to import to the  Contacts folder in Outlook Express. Then, import the contacts to Outlook.

To do this, follow these steps:
 * 1) Start Outlook Express.
 * 2) Click Address Book on the Tools menu.
 * 3) In the left pane, click Shared Contacts.
 * 4) In the right pane, click each contact that you want to import, and then drag the contact to the   Contacts folder in the left pane.
 * 5) Import the contacts to Outlook.

Keywords: kbtshoot kbprb KB917127

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