Microsoft KB Archive/195363

= XADM: Popup Error in Exchange Admin When Attempting to View Property Page for Internet Newsgroups Root Folder =

Article ID: 195363

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2

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This article was previously published under Q195363





SYMPTOMS
When you attempt to view the property pages of the Internet Newsgroup root folder, no property pages will be displayed and the following pop-up error message may be displayed:

The object cannot be found in the directory. This may be because

replication has not completed.

Microsoft Exchange Directory

ID no: c1010aae



CAUSE
The Exchange Server Administrator program inappropriately attempted to Look up the folder in a remote Exchange Server computer's directory. The Internet Newsgroup folder is a special type of folder which does not have a directory object. This pop-up error message occurs when the Exchange Server computer that the Exchange Server Administrator program is running on points to a different server in the site as the Public Folder hierarchy server. To view which server is being pointed to, perform the following steps:


 * 1) In the Exchange Server Administrator program, click, click , and then click Configuration.
 * 2) In Configuration, click Servers, click, and click Private Information Store.
 * 3) On the File menu, click Properties, and then click the General tab to view the Public folder server list box.

If this list box contains a name other than the local server name that the Exchange Server Administrator program is focused on, then this pop-up error message would be displayed when you attempt to view the Internet Newsgroups folder.

NOTE: This pop-up error message is a generic error. It could occur under other circumstances and should be interpreted literally under most other circumstances.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Administrator Program

  File Name   Version ---  Admin.exe   5.05.2431.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Keywords: kbbug kbfix kbqfe KB195363

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