Microsoft KB Archive/195328

= WD97: Mail Merge Main Document Restored to Normal Word Document =

Article ID: 195328

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q195328





SYMPTOMS
When you open a mail merge main document, the file is no longer a mail merge main document.

This problem occurs when the following are true:


 * Your mail merge main document is attached to a Microsoft Access data source.

-and-
 * You save your mail merge main document in Rich Text Format (*.rtf). (Note that in Microsoft Word 97 [non SR-1 release], saving a file in the Word 6.0/95 format saves the file in Rich Text Format).

NOTE: This problem occurs when you attach your data source by either DDE or ODBC.



WORKAROUND
Reset your document as a mail merge main document by clicking Mail Merge on the Tools Menu. Reset the type of document (Step #1 - Main Document) and reattach your Microsoft Access data source (Step #2 - Data Source) to your mail merge main document.

NOTE: You may want to save your mail merge main document in Word format to prevent this problem from recurring.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
For additional information, please see the following articles in the Microsoft Knowledge Base:

161978 WD97: RTF Format Given to File Send in Word 6.0/95

162602 WD97: Questions About Saving in the Word 6.0/95 File Format

Keywords: kbbug kbmerge kbnofix KB195328

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