Microsoft KB Archive/833860

= Office XP Alternate User Input hotfix package: January 13, 2004 =

Article ID: 833860

Article Last Modified on 3/6/2006

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition

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ARTICLE CONTENTS

 * SUMMARY
 * Issues that are fixed in the hotfix package
 * MORE INFORMATION
 * Hotfix information
 * Prerequisites
 * Restart information
 * Hotfix replacement information
 * Registry information
 * Hotfix file information
 * REFERENCES



SUMMARY
This article describes the Microsoft Office XP Alternate User Input issues that are fixed in the Office XP Alternate User Input hotfix package that is dated January 13, 2004.

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Issues that are fixed in the hotfix package
The following issue is fixed in this hotfix package but was not previously documented in a Microsoft Knowledge Base article:  When you click Start, you may receive the following error message:

Microsoft Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

This problem may occur if you install the following products:  Microsoft Windows 2000 Service Pack 4 Microsoft Office XP with the Speech Recognition components (Msctf.dll) Norton AntiVirus Corporate Edition 7.6 

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Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Prerequisites
 The optimized version of this hotfix requires Microsoft Windows Installer 2.0 or later.

For additional information about the Windows Installer requirement, click the following article number to view the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP updates and patches released after September 2002 may require Windows Installer 2.0

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Restart information
You do not have to restart your computer after you apply this hotfix.

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Hotfix replacement information
This hotfix is not replaced by any later hotfix.

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Registry information
You do not have to create or modify any registry keys to activate any hotfixes that are contained in this package.

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Hotfix file information
This hotfix contains only those files that you must have to correct the issues that this article lists. This hotfix may not contain all the files that you must have to fully update a product to the latest build.

The global version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Download information <pre class="fixed_text">  Date         Time   Version        Size     File name -  13-Jan-2004  22:56  5.0.2919.6304  622,112  Officexp-kb833860.exe Microsoft Windows Installer MSP file information <pre class="fixed_text">  Date         Time   Size       File name 13-Jan-2004 21:34  3,436,764  Msctf.msp After the hotfix is installed, the global version of this fix has the file attributes (or later) that are listed in the following table: <pre class="fixed_text">  Date         Time   Version      Size     File name -  28-Sep-2002  00:38  4.0.0.28       4,608  Hkl0404.dll 28-Sep-2002 00:38  4.0.0.28       4,608  Hkl0411.dll 28-Sep-2002 00:38  4.0.0.28       4,608  Hkl0412.dll 28-Sep-2002 00:38  4.0.0.28       4,608  Hkl0804.dll 17-Apr-2002 14:00  8.0.4017.0   192,592  Imjpmig.exe 16-Dec-2003 03:51  5.1.2409.37  286,208  Msctf.dll 24-Aug-2001 01:31  5.1.2409.22  169,472  Msimtf.dll 07-Jan-2002 23:26  5.1.2409.24  229,888  Sptip.dll Note For more information about installing this hotfix, see the Readme.txt file that is included in the package.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products. back to the top

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