Microsoft KB Archive/194128

= XFOR: Exchange 5.5 SP1 Upgrade Fails on Cluster Server if IMS Installed =

Article ID: 194128

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q194128



SYMPTOMS
Installing Exchange Server 5.5 Service Pack 1 on a Windows NT cluster will fail if Internet Mail Service is running on the cluster. After the upgrade, when you try to start the Internet Mail Service, you will receive the following events in the Event Viewer application log:   Event: 4058 Description: The Internet Mail Connector cannot start because the name resolver cannot be initialized. Check your network settings in the Control Panel to ensure that you have set a domain name in the DNS dialog box of the TCP/IP configuration.

Event: 4067 Description: The Internet Mail Connector cannot start because the TCP/IP domain name was not found during initialization.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

Component: Internet Mail Service

  File Name      Version -  Msexcimc.exe   5.5.2423.0



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

Keywords: kbbug kbfix kbqfe KB194128

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