Microsoft KB Archive/111365

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GPF Editing WordPerfect 6.0 File Saved in WinWord 2.0b Format

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Q111365

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The information in this article applies to:


 * Microsoft Word for Windows, versions 6.0, 6.0a

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SYMPTOMS
In Word 6.0 for Windows, if you edit a Word 2.x for Windows document that you originally exported from WordPerfect 6.0 (in Word 2.x file format), a general protection (GP) fault may occur. This usually happens when you delete text using the BACKSPACE key.

CAUSE
This problem occurs when the original WordPerfect 6.0 for Windows document contains one or more QuickMarks (a new feature of WordPerfect 6.0). When you save such a document from WordPerfect 6.0 for Windows in Word 2.0b for Windows format, WordPerfect generates an invalid Word document that causes the GP fault described above.

STATUS
Microsoft has reported this problem to WordPerfect Corporation.

WORKAROUNDS
Method 1: Remove all the QuickMarks from your WordPerfect document before you save it in Word for Windows 2.0b format.

Method 2: Save the document in one of the following three file formats in WordPerfect:


 * Word for Windows 2.0
 * Word for Windows 2.0a
 * RTF (Rich Text Format)

MORE INFORMATION
The WordPerfect product mentioned here is manufactured by WordPerfect Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

For more information or support with WordPerfect 6.0 for Windows, contact WordPerfect Corporation at:

WordPerfect Corporation

1555 N. Technology Way

Orem, UT 84057-2399

(801) 225-5000

(801) 222-5077 (Fax) Additional query words: textconv conversion converted converts transfer transfers translation translate problem gp failure fault gpfault 6.00a perfect word6 quick marks GPF error

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