Microsoft KB Archive/297958

= Performance Issue While Running ForeHelp =

Article ID: 297958

Article Last Modified on 10/18/2005

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q297958



SYMPTOMS
When you are running ForeHelp in Windows Millennium Edition (Me), certain operations may cause the performance of Windows to be degraded while constant hard disk activity occurs. Many copies of the ForeHelp database files are created in the _Restore\Temp folder. This results in slow Windows performance and uses up large amounts of storage space.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date      Time       Size    File name -  06/13/01  3:15:52pm  61,075  Filelist.xml



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The System Restore feature watches for changes to system files and saves them before they are changed. Windows treats the ForeHelp database files as system files and backs them up every time they are written to.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For additional information about Windows Me hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

295413 General Information About Windows Millennium Edition Hotfixes

Keywords: kbhotfixserver kbqfe kbprb kbqfe KB297958

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