Microsoft KB Archive/943600

= You may experience several problems when you try to open a Works 8 .wps file in Word 2003 =

Article ID: 943600

Article Last Modified on 10/23/2007

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APPLIES TO


 * Microsoft Works 8
 * Microsoft Office Professional 2007
 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard 2007
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Word 2007
 * Microsoft Office Word 2003

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SYMPTOMS
When you try to open a Microsoft Works 8 Word Processor document (.wps file) in Microsoft Office Word 2003, you may experience one of the following symptoms:  You receive the following error message:

The specified module could not be found. WKLS31.dll.

 Word 2003 may crash. If you are using a Microsoft Windows 2000 Service Pack 4 (SP4)-based computer, you receive the following error message:

The file appears to be corrupted.





CAUSE
These problems may occur if the following conditions are true:
 * You have the following programs installed on the computer:
 * Microsoft Office 2003
 * Microsoft Works 8
 * Microsoft Works 6-9 File Converter
 * You remove the Works 6-9 File Converter.

Note These problems may occur if you have the 2007 Microsoft Office system installed on the computer.



RESOLUTION
To resolve these problems, download and then reinstall the Works 6-9 File Converter. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=BF41401E-70FA-465D-AE2E-CF44DBF05297&amp;displaylang=en

Keywords: kberrmsg kbtshoot kbprb kbexpertisebeginner KB943600

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