Microsoft KB Archive/937170

= When you try to perform a task that requires elevated user rights, you do not receive a response in Windows Vista =

Article ID: 937170

Article Last Modified on 5/18/2007

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APPLIES TO


 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Ultimate

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SYMPTOMS
You do not receive a response when you try to perform any one of the following tasks in Windows Vista:
 * Click any of the buttons on the sidebar in Backup and Restore Center.
 * Modify the settings for Windows Firewall.
 * Modify the settings for Offline Files.

Additionally, you do not receive a message or an error.

This problem occurs if the following conditions are true:  The following Group Policy setting is configured to automatically deny elevation requests:

Computer Configuration\Windows Settings\Security Settings\Local Policies\Security Options\User Account Control: Behavior of the elevation prompt for standard users

 You tried to perform a task that requires elevated user rights.



WORKAROUND
To resolve this problem, return the User Account Control: Behavior of the elevation prompt for standard users policy setting to its default settings. By default, this policy setting prompts for credentials when a standard user tries to perform a task that requires elevated user rights. To return the policy setting to its default settings, follow these steps.

Note If domain-level policy settings are defined, they override local policy settings. In this case, the policy setting must be changed at the domain level.
 * 1) Log on to Windows Vista by using administrative credentials.
 * 2) Click Start.
 * 3) In the Start Search box, type gepedit.msc.
 * 4) In the search results, right-click gpedit, and then click Run as administrator.
 * 5) If you are prompted, enter a password in the User Account Control dialog box, and then click OK, or click Continue.
 * 6) Under Computer Configuration, expand Windows Settings, expand Security Settings, and then expand Local Policies.
 * 7) Click Security Options, and then double-click User Account Control: Behavior of the elevation prompt for standard users.
 * 8) In the list, click Prompt for credentials, and then click OK.
 * 9) Exit Group Policy Object Editor.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbexpertiseadvanced kbbackup kbfirewall kbtshoot kbprb KB937170

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