Microsoft KB Archive/289940

= OL2002: Media Player Error Message When You Try to Save and Close an Appointment =

Article ID: 289940

Article Last Modified on 7/27/2006

-

APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

-



This article was previously published under Q289940





SYMPTOMS
When you schedule an online meeting by using Microsoft Windows Media Services, you may receive the following Windows Media Player error message when you try to save and close the appointment:

Microsoft Outlook.

Media Player is required to view this media file. To install Media Player rerun Office Setup.

The Windows Media Player is not part of Microsoft Office XP Setup, and this makes the error message misleading.



RESOLUTION
To resolve this problem, download the latest version of Windows Media Player available for your version of Microsoft Windows from the following Microsoft Windows Media Technologies Web site:

http://www.microsoft.com/windows/windowsmedia/download



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
In the same environment setting as described in the &quot;Symptoms&quot; section of this article, if you click the View Windows Media button on the toolbar, you will receive the error message two times in a row, one time with a Bubble Icon, and one time with the Exclamation Triangle icon.

Keywords: kbbug kberrmsg kbnofix KB289940

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.