Microsoft KB Archive/303544

= A Computer with an ATI Rage Pro AGP 2X Video Adapter Cannot Go into Standby Mode =

Article ID: 303544

Article Last Modified on 10/29/2001

-

APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional Edition

-



This article was previously published under Q303544



SYMPTOMS
On a computer that has an ATI Rage Pro accelerated graphics port (AGP) 2X video adapter installed, when you attempt to put the computer into Standby mode, you may receive the following error message:

The device driver for the &quot;ATI Technologies, Inc. 3D RAGE PRO AGP 2X&quot; device is preventing the machine from entering standby. Please close all applications and try again. If the problem persists, you may need to update this driver.



CAUSE
This behavior occurs because Windows XP does not provide power management support for this video adapter.

Keywords: kberrmsg kbprb kb3rdparty KB303544

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.