Microsoft KB Archive/120255

= Microsoft Knowledge Base =

XL: Lotus Notes Hangs with Shared Library Manager
Last reviewed: April 11, 1997

Article ID: Q120255

The information in this article applies to:


 * Microsoft Excel for the Macintosh, version 5.0

WARNING: The information in this article has not been confirmed or tested by Microsoft. Some or all of the information in this article has been taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this information "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose.

SYMPTOMS
Lotus Notes may stop responding (hang) after you run the Microsoft Excel 5.0 for the Macintosh Setup program.

CAUSE
An extension called "Shared Library Manager" is installed in the System Folder:Extensions folder when you install Microsoft Excel 5.0 for the Macintosh. This extension comes from Apple Computer, Inc. The latest version of this extension when Microsoft Excel shipped was v1.1.2.

With this version installed, Lotus Notes may hang.

WORKAROUND
To avoid tis problem with Lotus Notes, remove the Shared Library Manager extension. Removing this extension does not limit the functionality in Microsoft Excel. However, Microsoft Query will not work without this extension.

Lotus Notes is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.