Microsoft KB Archive/228062

= Windows 2000 Setup Hangs on Compaq Armada 7800 =

Article ID: 228062

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q228062



SYMPTOMS
When you are installing Windows 2000 on a Compaq Armada 7800 computer, Text-mode Setup displays the following message after the device drivers are loaded:

Setup is starting Microsoft Windows 2000

The computer may then stop responding (hang). To quit Setup, you must unplug the computer and remove the battery to turn the computer off.



CAUSE
This behavior can occur if the computer's BIOS is not compatible with Windows 2000. A BIOS update may be required.



RESOLUTION
To resolve this issue, contact Compaq to obtain the latest BIOS for the computer. Update information is available at the following Compaq Web site:

http://www.compaq.com/support/files/portables/us/index.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbhardware kbprb kbsetup KB228062

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