Microsoft KB Archive/124874

= STOP Message 0x0A Running Performance Monitor on NEC 3360 =

Article ID: 124874

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q124874



SYMPTOMS
When you run Performance Monitor remotely on an NCR 3360 two-processor computer with a 3Com 3C529 network interface card (NIC), and Performance Monitor is using default counters for all instances of NBF Bindings, Logical Disks, Physical Disks, Network Segments, and Processors, the following STOP message appears on the NEC 3360:

STOP 0x0000000A (0x00000006, 0x00000002, 0x00000000, 0xfa0e08f4)

Memory at 0x06 was referenced at IRQL2 for 0 access from 0xfa0e08f4 Address 0xfa0e08f4 has base at 0xfa0e0000 - ndis.sys

Offset = 0x08f4

IRQL_NOT_LESS_OR_EQUAL          (0xA) 1 - memory referenced 2 - IRQL 3 - value 0 = read operation, 1 = write operation 4 - address which referenced memory

An attempt was made to touch pagable memory at a process internal request level (IRQL) too high. This is usually caused by drivers using improper addresses.

If kernel debugger is available get stack backtrace.

0: kd> dd kibugcheckdata

80195070 0000000a 00000006 00000002 00000000 80195080 fa0e08f4 e1004000 fcd61ab0 00000000 80195090 00100001 00000000 80195098 80195098 801950a0  00008000 00001000 fcd689a8 fcd68000 801950b0 00000160 00000f28 0000000b 0000017c 801950c0 00000070 00000071 00000069 000001d5 801950d0 00000000 00000000 00000000 00000000 801950e0 00000000 00000000 80131f20 00000000 0: kd> k

KD: Unable to load debug information for 0x18246c8b KD: unloading "0x18246c8b" (deferred) ChildEBP RetAddr 8019efec 8012af5b NT!_DbgBreakPoint 8019f158 8013d516 NT!_KeBugCheckEx+0x1a5 8019f158 fa0e08f4 NT!_KiTrap0E+0x25e 8019f218 fa0e0840 NDIS!MiniportSendLoopback+0x6e 8019f244 fa0e068d NDIS!MiniportStartSends+0x51 8019f260 fa0e7bcd NDIS!MiniportProcessDeferred+0x4f 8019f264 fa0d11b8 NDIS!_NdisMSendResourcesAvailable+0x19 8019f27c fa0e0799 elnk3!_Elnk3IsrDpc+0xd0 8019f294 8013958a NDIS!_NdisMDpc+0x39 fa0e0760 18246c8b NT!_KiIdleLoop+0x8e 0: kd> !trap 8019f174      \\ From kv eax=00000000 ebx=fcd405b8 ecx=00000000 edx=00000000 esi=fcd33450 edi=fcd33450 eip=fa0e08f4 esp=8019f1e8 ebp=8019f218 iopl=0 nv up ei pl zr na po nc cs=0008 ss=0010  ds=0023  es=0023  fs=0030  gs=0000 efl=00010246 ErrCode = 00000000 fa0e08f4 f6400605        test    byte ptr [eax+0x6],0x5

0: kd> u NDIS!MiniportSendLoopback+0x6e

NDIS!MiniportSendLoopback+0x6e: fa0e08f4 f6400605        test    byte ptr [eax+0x6],0x5 fa0e08f8 0f84be0a0000    je      NDIS!_NdisMDpc_0020+0x254 (fa0e13bc) fa0e08fe 8b780c          mov     edi,[eax+0xc] fa0e0901 8b83e8000000    mov     eax,[ebx+0xe8] fa0e0907 85c0            test    eax,eax fa0e0909 0f85c10a0000    jne     NDIS!_NdisMDpc_0020+0x268 (fa0e13d0) fa0e090f f683bc01000008  test    byte ptr [ebx+0x1bc],0x8 fa0e0916 0f857c0b0000    jne     NDIS!_NdisMDpc_0020+0x330 (fa0e1498)



CAUSE
NDIS.SYS is dequeuing NDIS send packets out of order.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.5. This problem was corrected in the latest U.S. Service Pack for Windows NT version 3.5. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

The 3C529 NIC is manufactured by 3Com, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: adapter 3.50 prodnt blue screen trap 0x0a

Keywords: KB124874

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