Microsoft KB Archive/302563

= Multi-User Associated Accounts =

PSS ID Number: 302563

Article Last Modified on 6/21/2001

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The information in this article applies to:


 * MSN Companion 2.0

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This article was previously published under Q302563



SYMPTOMS
You have an account that becomes locked. You then attempt to create a new account and want to associate previously associated accounts to the new account. The associated accounts fail to respond.



CAUSE
You cannot &quot;disassociate&quot; accounts that were previously associated with a locked account.



RESOLUTION
Contact Customer Service to have the accounts disassociated.

Additional query words: kbimu; MSN Companion

Keywords: kbprb KB302563

Technology: _IKkbbogus kbMSNCompanion kbMSNSearch

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