Microsoft KB Archive/240664

= COM Internet Services Do Not Work Without ProxyOverride Entry =

Article ID: 240664

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q240664



SYMPTOMS
After you install Microsoft Internet Explorer version 5 on a computer running Windows NT version 4.0, you may receive the following error message from COM Internet Services:

The remote server machine does not exist or is unavailable (Error 462)



CAUSE
This behavior can occur if you clear the Bypass proxy server for local intranet access check box in Internet Explorer options.

In Internet Explorer 4, clearing the Bypass proxy server for local internet access check box sets the following registry value to null:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ProxyOverride

In Internet Explorer 5, the ProxyOverride value is deleted. The Remote Procedure Call (RPC) protocol flags an error condition when it cannot find the ProxyOverride key in the registry.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to obtain the latest Windows NT 4.0 service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows NT 4.0 Service Pack 6a.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB240664

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