Microsoft KB Archive/198562

= XCLN: Cannot Find Users on Referral Server Using Outlook Express =

Article ID: 198562

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q198562



SYMPTOMS
When you try to find users on a referral server using the Find People command in Outlook Express, you get the following error message:

There are no entries in the Address Book that match your search criteria.



CAUSE
This problem occurs because the Lightweight Directory Access Protocol (LDAP) has been enabled at the site level.



WORKAROUND
To work around this problem, disable LDAP referrals at the site level in order to allow referrals at the server level.

Keywords: kbprb KB198562

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