Microsoft KB Archive/945006

= Error message when you sign in to your Zune account: &quot;You need to change your Zune tag&quot; =

Article ID: 945006

Article Last Modified on 11/17/2007

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APPLIES TO


 * Zune Live
 * Zune software
 * Zune Digital Media Player

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SYMPTOMS
When you sign in to your Zune account, you receive the following error message:

You need to change your Zune tag.



CAUSE
This issue occurs when you sign in to your Zune account by using the Windows Live ID that is linked to your Xbox LIVE account. Additionally, one or more of the following conditions are true:
 * A name change is required for the account.
 * A user who is associated with the Windows Live ID is banned.
 * A user who is associated with the Windows Live ID requires management.



THINGS TO TRY
Change your gamertag by using your Xbox 360 console. For more information about how to change a gamertag, click the following article number to view the article in the Microsoft Knowledge Base:

908658 Xbox 360: How to change your gamertag



MORE INFORMATION
For general Xbox information, visit the following Xbox Web site:

http://www.xbox.com/en-US/

Keywords: kbzunesoftware kbzunelive kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB945006

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