Microsoft KB Archive/290274

= SMS: Window Drag Operation Is Slow After You Enable Remote Control Acceleration =

Article ID: 290274

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q290274



SYMPTOMS
Systems Management Server 2.0 includes functionality that you can use to enable remote control acceleration for video drivers that are not listed on the default list of drivers that are known to accelerate. When you enable acceleration for a Microsoft Windows NT 4.0 computer that uses a S3Trio3d video driver, when you drag or move a window on the desktop, the action may be very slow. If you remove the Idisntkm value from the registry for that video driver, you can drag the window at the usual speed; however, acceleration is lost.



CAUSE
This issue can occur if you are using an S3 video driver version 3.26.35 or 3.26.36.



WORKAROUND
To work around this issue, obtain the latest video driver for the S3Trio3d video card. If you experience this issue if you are using a different video card, contact the manufacturer of the hardware or video card to obtain the latest driver. If you still experience this issue after you install the updated driver, you may need to remove this video driver from the list of drivers in the SMS Administrator console.



MORE INFORMATION
For additional information about acceleration for third-party drivers, click the article number below to view the article in the Microsoft Knowledge Base:

248989 SMS: Support for Third-Party Video Drivers with Remote Control Video Acceleration

Additional query words: prodsms idisntkm accelerate performance

Keywords: kbclient kbconfig kbhelpdesk kbinterop kbprb kbremoteprog KB290274

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