Microsoft KB Archive/842471

= The Exchange System Attendant service does not start and event IDs 1004, 1005, 2064, and 2075 are logged on a SBS 2000-based computer that is running ISA 2000 Server =

Article ID: 842471

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Small Business Server 2000 Standard Edition

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SYMPTOMS
On a Microsoft Small Business Server (SBS) 2000-based computer that is running Microsoft Internet Security and Acceleration (ISA) Server 2000, you may find that the Exchange System Attendant service does not start, and event ID messages that are similar to the following appear in the application event log:

Type: Information

Source: MSExchangeSA

Category: General

Event ID: 1004

Description:

Microsoft Exchange System Attendant failed to start.

For more information, click http://search.support.microsoft.com/search/?adv=1.

Type: Error

Source: MSExchangeSA

Category: General

Event ID: 1005

Description:

Unexpected error - The RPC server is unavailable.

Facility: Win32

ID no: c00706ba

Microsoft Exchange System Attendant occurred.

For more information, click http://search.support.microsoft.com/search/?adv=1.

Type: Error

Source: MSExchangeDSAccess

Category: None

Event ID: 2064

Description: &quot;Process MAD.EXE&quot;&quot; (PID=2284). All the remote DS Servers in use are not responding.

For more information, click http://search.support.microsoft.com/search/?adv=1. &quot;

Type: Error

Source: MSExchangeDSAccess

Category: None

Event ID: 2075

Description: &quot;Process MAD.EXE&quot;&quot; (PID=2284). DsBind failed. , hr=0x800706ba, deltaT=3344. The operation will be retried.

For more information, click http://search.support.microsoft.com/search/?adv=1. &quot;



CAUSE
This issue may occur if Microsoft Firewall Client is running on the server. Firewall Client is not supported or needed on a computer that is running ISA 2000 Server. By default, ISA 2000 Server blocks all incoming traffic from the external interface. If Firewall Client is installed on a computer that is running ISA 2000 Server, you will experience networking issues.



RESOLUTION
To resolve this issue, remove Firewall Client from the server, and then restart the server. To remove Firewall Client from the server, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) In the list of currently-installed programs, click Microsoft Firewall Client, and then click Remove.
 * 4) Click Yes when you are prompted to confirm the removal.



MORE INFORMATION
For additional information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

304919 The Internet Security and Acceleration Server 2000 Firewall Client is not supported on Internet Security and Acceleration Server 2000

313430 You do not receive a warning not to install ISA Firewall Client on ISA Server 2000

Keywords: kbtshoot kbprb KB842471

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