Microsoft KB Archive/188832

= Intel VTune 3.0 Fails with Windows NT 4.0 Option Pack =

Article ID: 188832

Article Last Modified on 6/23/2005

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APPLIES TO


 * Microsoft Internet Information Server 4.0
 * Microsoft Windows NT version 4.0 Option Pack

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This article was previously published under Q188832



We strongly recommend that all users upgrade to Microsoft Internet Information Services (IIS) version 6.0 running on Microsoft Windows Server 2003. IIS 6.0 significantly increases Web infrastructure security. For more information about IIS security-related topics, visit the following Microsoft Web site:

http://www.microsoft.com/technet/security/prodtech/IIS.mspx





SYMPTOMS
When the OS Chronologies option in VTune 3.0 is used on Windows NT Server 4.0 with the Windows NT 4.0 Option Pack installed, VTune stops responding or fails.

The problem is with W3ctrs.dll, version 4.02.0622, from the Windows NT Option Pack.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack

This hotfix has been posted to the following Internet location:

ftp://ftp.microsoft.com/bussys/iis/iis-public/fixes/usa/ctr-fix/

For more information on other issues fixed by this hotfix, please see the following article in the Microsoft Knowledge Base:

185349 : Problems Remotely Accessing W3 or FTP Perfmon Counters Perfmon Counters



STATUS
Microsoft has confirmed this to be a problem in the Windows NT 4.0 Option Pack. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: sp hot fix qfe hang hangs crash crashes

Keywords: kbbug kbfix kbqfe KB188832

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