Microsoft KB Archive/319809

= Jamellad2editor.exe Causes an Error Message in Windows XP =

Article ID: 319809

Article Last Modified on 8/21/2003

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q319809



SYMPTOMS
After you use the Jamella D2 editor program to edit a Diablo II character, you may receive the following error message:

Jamellad2editor.exe has encountered a problem and needs to close. We are sorry for the inconvenience.

If you view the data that the error report contains, the following error signature information may be listed:   App name             App version  Module name  Module version  Offset --  Jamellad2editor.exe  0.0.0.0      Various      Various         Various



RESOLUTION
To resolve this issue, please visit the following Microsoft Windows Update Web site and install all of the critical updates:

http://windowsupdate.microsoft.com



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbenv kbprb kb3rdparty kbprod2web KB319809

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