Microsoft KB Archive/291532

= XFOR: Calendar Connector Only Looks in Cache and Does Not Retrieve New Data After the Time-Out Period =

Article ID: 291532

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q291532





SYMPTOMS
The Calendar Connector may not refresh the data from a foreign system, even after the time-out period has expired, if you previously installed the fix that is described in the following Microsoft Knowledge Base article:

285809 XFOR: Calendar Connector Does Not Honor the Freshness Time-Out of the Free and Busy Data That Was Previously Retrieved



CAUSE
This issue can occur if the time-out period that is created is too large and almost never expires.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Calendar Connector

NOTE: Due to file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5 Service Pack 4.

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp5fix kbfix kbqfe KB291532

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