Microsoft KB Archive/933619

= The settings for a Windows SideShow-compatible device appear to be incorrect after you restart Windows Vista or after you restart the device =

Article ID: 933619

Article Last Modified on 4/24/2007

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APPLIES TO


 * Windows Vista Ultimate
 * Windows Vista Home Premium
 * Windows Vista Enterprise
 * Windows Vista Business
 * Windows Vista Ultimate 64-bit Edition
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Enterprise 64-bit Edition
 * Windows Vista Business 64-bit Edition

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SYMPTOMS
Consider the following scenario. On a Windows Vista-based computer that includes a Windows SideShow-compatible device, you change the device settings in Control Panel. For example, you open the Windows SideShow item in Control Panel, and then you open the Change Device Settings window. Then, you perform one of the following actions:
 * You restart the Windows SideShow-compatible device, and then you immediately open the Change Device Settings window.
 * You restart the computer, and then you immediately open the Change Device Settings window.
 * You make a change to the language settings in the Change Device Settings window. You close the Change Device Settings window, and then you immediately reopen this window.

Note The device automatically restarts after a change is made to the language settings in the Change Device Settings window.

In this scenario, the settings in the Change Device Settings window appear to be incorrect. The device settings appear to have reverted to the original settings.



CAUSE
This problem occurs if you reopen the Change Device Settings window after you restart either the device or the computer but before the device is completely initialized. In this situation, the Change Device Settings window displays the default settings instead of the updated settings.



WORKAROUND
To work around this problem, use one of the following methods:
 * After you restart the device or the computer, wait for the device to finish restarting before you reopen the Change Device Settings window.
 * If the settings appear to be incorrect when you open the Change Device Settings window, press the BACKSPACE button, wait for the device to finish restarting, and then reopen the Change Device Settings window.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information about Windows SideShow, visit the following Microsoft Web site:

http://www.microsoft.com/windows/products/windowsvista/features/details/sideshow.mspx

Keywords: kbqfe kbnofix kbbug kbexpertisebeginner KB933619

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