Microsoft KB Archive/886690

= The Exchange 2003 Management Pack Configuration Wizard may crash when the &quot;Message Tracking&quot; option is turned on =

Article ID: 886690

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Operations Manager (MOM) 2005

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SYMPTOMS
In Microsoft Exchange Server 2003 and in Microsoft Operations Manager (MOM) 2005, if you run Exchange 2003 Management Pack Configuration Wizard when the Message Tracking option is turned on, the Exchange 2003 Management Pack Configuration Wizard may crash.

Additionally, you may receive an &quot;Exception Text&quot; error message that is similar to the following:

System.FormatException: Index (zero based) must be greater than or equal to zero and less than the size of the argument list. at System.Text.StringBuilder.AppendFormat(IFormatProvider provider, String format, Object[] args) at System.String.Format(IFormatProvider provider, String format, Object[] args) at Microsoft.Exchange.ManagementPack.Configuration.ExMPConfigurationEvent.Error(String messageId, String[] inserts) at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServer.ApplyMessageTracking at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServer.ApplySettings at Microsoft.Exchange.ManagementPack.Configuration.BackEndServer.ApplySettings at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServer.ApplyConfiguration at Microsoft.Exchange.ManagementPack.Configuration.ExchangeServerList.ApplyConfiguration at Microsoft.Exchange.ManagementPack.Configuration.AdministrativeGroup.ApplyConfiguration at Microsoft.Exchange.ManagementPack.Configuration.AdministrativeGroupList.ApplyConfiguration at Microsoft.Exchange.ManagementPack.Configuration.ExMPConfiguration.ApplyConfiguration at Microsoft.Exchange.ManagementPack.Configuration.ProgressUserControl.Show at Microsoft.Exchange.ManagementPack.Configuration.WizardShell.nextButton_Click(Object sender, EventArgs e) at System.Windows.Forms.Control.OnClick(EventArgs e) at System.Windows.Forms.Button.OnClick(EventArgs e) at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.ButtonBase.WndProc(Message& m) at System.Windows.Forms.Button.WndProc(Message& m) at System.Windows.Forms.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)



RESOLUTION
To resolve this issue, install the latest version of Exchange 2003 Management Pack Configuration Wizard.

The following file is available for download from the Microsoft Download Center:

Download the MPConfigApp.exe package now.

For more information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XADM

Keywords: kbexchmonitoring kbqfe kbfix kbbug KB886690

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