Microsoft KB Archive/173087

= Microsoft Knowledge Base =

Classic and New MSN Icons Appear on Desktop
Last reviewed: August 26, 1997

Article ID: Q173087

The information in this article applies to:


 * The Microsoft Network version 2.0

SYMPTOMS
If you remove and reinstall Microsoft Exchange and MSN, The Microsoft Network, both the Classic MSN and the new MSN icons may appear on the desktop.

CAUSE
The connection between MSN and the Msn13.exe file may be damaged or missing.

RESOLUTION
To remove the Classic MSN icon from the desktop, use the following steps:


 * 1) Insert the MSN 2.0 CD-ROM into the CD-ROM drive. If the Auto Insert Notification option is turned on, close the Welcome To MSN window that opens on the desktop.
 * 2) Double-click My Computer.
 * 3) Right-click the CD-ROM drive icon, and then click Explore.
 * 4) Double-click the Msnsetup folder.
 * 5) Double-click the Compnts folder.
 * 6) Double-click the Msn13.exe file. Follow the instructions on the screen, and accept all default settings.
 * 7) When you are prompted to restart the computer, click Yes.
 * 8) Double-click the Coreui.exe file. Follow the instructions on the screen, and accept all default settings.
 * 9) Double-click the Newcore.exe file.
 * 10) Close all open windows, and then restart the computer.