Microsoft KB Archive/284197

= Cannot Dismount Multiple Items Using Removable Storage Management =

Article ID: 284197

Article Last Modified on 1/15/2006

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APPLIES TO


 * Microsoft Windows XP Professional

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This article was previously published under Q284197





SYMPTOMS
When you use a multiple-drive changer to manage media in Removable Storage Management, the computer can mount multiple media instances simultaneously. However, when you attempt to dismount the same mounted drives or mounted media instances all at the same time, the Dismount option is unavailable, even though this option is available when you attempt to dismount these items individually.



CAUSE
This issue occurs because Removable Storage Management cannot dismount more then one drive or media instance at a time.



RESOLUTION
To work around this issue, dismount each drive or media instance individually.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb KB284197

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