Microsoft KB Archive/202220

= XADM: Using Mailbox Template with Distribution Lists Between Sites =

Article ID: 202220

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q202220



SYMPTOMS
When you use the Microsoft Exchange Server Administrator program in an Exchange Server version 5.5 site to duplicate a mailbox template with Exchange Server version 5.0 site distribution lists, or vice-versa, you get the following error message:

The object 'name' with the directory name 'alias' already exists. Enter a unique alias name on the general property page for this mail recipient.



CAUSE
If you have a version 5.5 site with a mailbox template that contains a distribution list from a version 5.0 site, when you click Duplicate on the File menu of the Administrator program on this template to create a new mailbox, the mailbox is created, but it is invalid. The new mailbox does not allow the user to use it in some cases. These same results occur with a version 5.0 template and version 5.5 distribution lists from another site, and you receive the same error message.



WORKAROUND

 * Don't use distribution lists in your mailbox templates from other sites of a different version. -or-


 * Upgrade all sites to the same version.

Keywords: kbprb KB202220

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