Microsoft KB Archive/239422

= Files Not Found When Installing 3Com USB Modem in Windows 98 =

Article ID: 239422

Article Last Modified on 1/25/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q239422



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you install a 3Com USB ISDN TA modem, you are prompted to insert the Windows 98 CD-ROM. You then receive a "File not found" error message when Windows attempts to copy the following files:
 * Ccport.sys
 * Usbser.sys
 * Wdmmdmld.vxd



CAUSE
These files are not located on the Windows 98 CD-ROM or the Windows 98 Service Pack 1 (SP1) CD-ROM.



RESOLUTION
To resolve the issue, upgrade to Microsoft Windows 98 Second Edition.



MORE INFORMATION
The 3Com Web site incorrectly states that the files are available on the Windows 98 SP1 CD-ROM. However, the files are only located on the Windows 98 Second Edition CD-ROM.

Additional query words: HWMODTS

Keywords: kbhardware kbprb KB239422

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.