Microsoft KB Archive/285365

= OFFXP: TIFF Files Do Not Open When You Double-Click Them =

Article ID: 285365

Article Last Modified on 12/4/2007

-

APPLIES TO


 * Microsoft Office XP Developer Edition
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Professional with FrontPage
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition

-



This article was previously published under Q285365





SYMPTOMS
When you attempt to open a Tagged Image File Format (TIFF) image by double-clicking it, the Open With dialog box appears and you receive the following message:

Open With...

Click the program you want to use to open .tif.

If the program is not listed, click Other.



CAUSE
This problem can occur after you remove Office XP.



RESOLUTION
To resolve this issue, re-associate the TIFF file type with the Windows Imaging program. To do this, use either of the following methods.

Method One

 * 1) When the Open With dialog box appears, scroll through the list of programs and select Imaging.
 * 2) Make sure the Always use this program to open these files check box is selected, and then click OK.

Method Two
To manually associate the TIFF file type with the Windows Imaging program, follow these steps:

NOTE: Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.


 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Folder Options.
 * 3) In the Folder Options dialog box, click the File Types tab.
 * 4) Under Extensions, click TIF.
 * 5) Click Change.
 * 6) In the Choose the program you want to use box, click Imaging, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When you associate a file type with a program, you are selecting the program that you want to automatically start when you open a file.

Additional query words: associate link broken orphan tagged image

Keywords: kbbug kbpending KB285365

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.