Microsoft KB Archive/309287

= You Cannot View Some Images on Web Pages After You Upgrade to Internet Explorer 6.0 =

PSS ID Number: 309287

Article Last Modified on 1/29/2002

-

The information in this article applies to:


 * Microsoft Internet Explorer version 6 for Windows 98
 * Microsoft Internet Explorer version 6 for Windows 98 Second Edition
 * Microsoft Internet Explorer version 6 for Windows Millennium Edition
 * Microsoft Internet Explorer version 6 for Windows NT 4.0
 * Microsoft Internet Explorer version 6 for Windows 2000

-



This article was previously published under Q309287



SYMPTOMS
After you upgrade to Microsoft Internet Explorer version 6 and then browse to a Web page, some of the images on the page may be displayed as expected, but other images may be displayed as only a placeholder icon.



CAUSE
This behavior can occur if the Norton Personal Firewall program is installed on your computer.



RESOLUTION
To resolve this issue, uninstall and then reinstall the Norton Personal Firewall program. When you reinstall Norton Personal Firewall, the program is reconfigured for Microsoft Internet Explorer 6 and should now allow the normal display of images.

To uninstall and reinstall the Norton Personal Firewall software, refer to the documentation that comes with the program, or contact Symantec for more information.

To do this, browse to the following Symantec Web site:

http://www.symantec.com/techsupp



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbprb kbui KB309287

Technology: kbIE2000Search kbIE600Search kbIE600Win2000 kbIE600Win98 kbIE600Win98SE kbIE600WinME kbIE600WinNT400 kbIE98Search kbIE98SESearch kbIENT400Search kbIEsearch kbIEWinMESearch kbOSWin2000 kbOSWin98 kbOSWin98SE kbOSWinME kbOSWinSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© 2003 Microsoft Corporation. All rights reserved.