Microsoft KB Archive/227877

= Sophos Anti-Virus 3.16 Setup Does Not Work When Starting InterCheck Real-Time Monitor =

Article ID: 227877

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q227877





SYMPTOMS
If you attempt to install Sophos Anti-Virus version 3.16 and you have enabled the InterCheck real-time monitor, the InterCheck client causes a problem in Icntdrv.sys when the Setup program tries to start the service and the installation does not succeed.

This behavior does not occur with Sophos Anti-Virus version 3.13.



RESOLUTION
To work around this behavior, install Sophos Anti-Virus version 3.16 without the InterCheck client.



MORE INFORMATION
For additional information, please contact Sophos.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kbnofix kbprb KB227877

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