Microsoft KB Archive/155480

PPT4: Error: Sorry, ASLM Is Not Installed

PSS ID Number: Q155480 Article last modified on 05-16-1998

macintosh:4.0

MACINTOSH

================================================================ ==

The information in this article applies to:

 == Microsoft PowerPoint for Macintosh, version 4.0 == 

= SYMPTOMS =

When attempting to open a PowerPoint 7.0 file or a Persuasion 2.1 file you may receive a message similar to the following:

Sorry, ASLM is not installed or cannot get started. You may not have enough memory, or you may need to run PowerPoint setup.

-or-

 This is not a PowerPoint presentation

If you receive one of these messages, click OK. The presentation does not translate.

= CAUSE =

The Shared Library Manager may be missing or damaged.

= RESOLUTION =

Reinstall a fresh copy of the Shared Library Manager. If the Shared Library Manager is already installed, you must remove it and then reinstall it.

PowerPoint 4.0
Reinstall the Persuasion 2.1 translator to obtain the Shared Library Manager. To do this:

  Drag the Shared Library Manager out of the Extension folder onto the your desktop. NOTE: Do not remove the Shared Library Manager if the version is 2.0 or greater. To determine the version, select the Shared Library Manager, then click Get Info from the File menu. Shared Library Manager 2.x is an integral part of the Open Transport network software.   Run Microsoft PowerPoint Setup from your original installation disks. This should start Maintenance mode setup.   Click Add/Remove.   From the Installed Components section, on the right hand side, click the triangle to the left of Converters, Filters and Translators.   Remove the X from the following categories: Text Converters Graphic Import Filters The following two category boxes should remain marked: [X] or [-] Converters, Filters and Translators [X] Presentation Translators All other boxes should be cleared.   Click Continue to remove the translator. </li>  Run Microsoft PowerPoint Setup again. </li>  Click Add/Remove. </li>  On the left side, within the Components Not Yet Installed section, click the triangle to the left of Converters, Filters and Translators so that it points down. </li>  Remove the X from the following categories: Text Converters Graphic Import Filters The following two category boxes should remain marked: [X] or [-] Converters, Filters and Translators [X] Presentation Translators All other boxes should be cleared. </li>  Click Continue to install the Shared Library Manager. </li></ol>

Try to open the file again.

Microsoft Office 4.2.x
Reinstall the Microsoft Office Manager to obtain the Shared Library Manager. To do this:

<ol style="list-style-type: decimal;">  Drag the Shared Library Manager out of the Extension folder onto your desktop. NOTE: Do not remove the Shared Library Manager if the version is 2.0 or greater. To determine the version: select the Shared Library Manager, then click Get Info from the File menu. Shared Library Manager 2.x is an integral part of the Open Transport network software. </li>  Disable the Microsoft Office Manager: <ol style="list-style-type: lower-alpha;">  Click Control Panels from the Apple Menu. </li>  Double-click the Microsoft Office Manager Control Panel. </li>  Remove the X from the Enable Office Manager Menu option. You may see a message similar to the following: This will take effect after the computer is restarted. The Office Manager Control Panel can be opened to reenable the menu. Click OK to acknowledge the message. </li>  Close the Microsoft Office Manager control panel and restart your Macintosh. </li></ol> </li>  Run Microsoft Office Setup from your original product disks, or the shared network location from which you originally installed. This should start the installation maintenance program. </li>  Click Add/Remove. Setup then builds a list of maintenance options. </li>  From the Installed Components section, located on the right hand side, check the box to the left of the following component: Microsoft Office Manager </li>  Click Continue to remove the Microsoft Office Manager. </li> <li> After the removal is done, you may see a dialog box with a message similar to the following: During your installation, Setup replaced or attempted to remove one or more files that were ‘in use’ and therefore couldn’t be directly overwritten or deleted. These files have been moved to the Trash, and can be inspected or deleted at your convenience after the system restarts. Click OK. </li> <li> Restart your Macintosh and then empty the trash. </li> <li> Run Microsoft Office Setup again. </li> <li> Click the Add/Remove button. </li> <li> On the left side, within the Components Not Yet Installed section, check the box to the left of the following component: Microsoft Office Manager Click Continue to install the Shared Library Manger. </li> <li> After the installation, restart your Macintosh. </li></ol>

Attempt to open the file again.

= MORE INFORMATION =

Microsoft Office 4.2.x installs the following Shared Library Manager:

Additional query words: 4.00 apple m_ppt m_powerpt macppt ppt4 m_ppt4 mac ====================================================================== Keywords : kbenv kberrmsg kbinterop Version : macintosh:4.0 Platform : MACINTOSH Hardware : MAC Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.