Microsoft KB Archive/312056

= Set Reminder command appears dimmed in Project 98 and in Project 2000 =

Article ID: 312056

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition
 * Microsoft Project 98 Standard Edition

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This article was previously published under Q312056



SYMPTOMS
In Microsoft Project, when you attempt to set a reminder, you may notice that the Set Reminder command is unavailable (appears dimmed).



CAUSE
By design, the Set Reminder command is enabled only if compatible versions of Microsoft Project and Microsoft Outlook are installed on the computer. Combinations of the two products that allow the Set Reminder command to work include the following. Microsoft Project       Microsoft Outlook               Set Reminder Enabled? -- Microsoft Project 98    Microsoft Outlook 97            Yes Microsoft Project 98    Microsoft Outlook 98            Yes Microsoft Project 98    Microsoft Outlook 2000          No Microsoft Project 98     Microsoft Outlook 2002          No Microsoft Project 2000   Microsoft Outlook 97            No Microsoft Project 2000   Microsoft Outlook 98            No Microsoft Project 2000   Microsoft Outlook 2000          Yes Microsoft Project 2000  Microsoft Outlook 2002          No Microsoft Project 2000   Microsoft Office Outlook 2003   No



RESOLUTION
To resolve this problem, use one of the following methods, as appropriate for your versions of Outlook and Microsoft Project.

Method 1: Install Compatible Version of Outlook
Install a version of Outlook that is compatible with your version of Microsoft Project.

Method 2: Install Fix for Microsoft Project 2000
NOTE: This method is only for Microsoft Project 2000.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:

Date              Time         Version         Size       File name --- December 10, 2001 18:15:51     9.0.2001.1210   6,164,480  Winproj.exe December 10, 2001 18:15:50     9.0.2001.1109     294,966  Atlconv.dll December 10, 2001 18:15:50     9.0.2001.703      782,389  Pj9od9.dll



MORE INFORMATION
By design, the Set Reminder command allows you to move a task from Microsoft Project into your Outlook task list. The reminder on the new Microsoft Outlook task is automatically turned on, and you are prompted to type the amount of time before the task's start date and start time for the reminder to be activated.

Additional query words: grayed out gray greyed grey PRJ

Keywords: kbhotfixserver kbqfe kbbug KB312056

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