Microsoft KB Archive/939349

= Error message when you try to assign an activity to a queue in Microsoft Dynamics CRM 3.0: &quot;LOOKUP CONTROL ERROR&quot; =

Article ID: 939349

Article Last Modified on 9/28/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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SYMPTOMS
When you try to assign an activity to a queue in Microsoft Dynamics CRM 3.0, you receive the following error message:

LOOKUP CONTROL ERROR: Could not determine TypeName for Type=2020



WORKAROUND
To work around this problem, safely ignore the error message. To do this, click OK when you receive the error message.



STATUS


Steps to reproduce the problem

 * 1) In the Microsoft Dynamics CRM 3.0 Web client, click Service, and then click Cases.
 * 2) Double-click an existing case to open the Case page.
 * 3) In the Form Assistant pane, click Follow Up in the first list.
 * 4) Click a type in the Activity Type list. For example, click Task.
 * 5) In the Subject field, type a subject name.
 * 6) Click the lookup button next to the Assign To field.
 * 7) In the Look Up Records page, click Queue in the Look for list, and then double-click a queue.

Keywords: kberrmsg kbexpertisebeginner kbtshoot kbmbsmigrate kbprb kbexpertiseinter KB939349

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