Microsoft KB Archive/191164

= XCLN: Outlook Fails to Connect, Causes Application Error at Emsui32.dll =

Article ID: 191164

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Exchange Server 5.5 Standard Edition

-



This article was previously published under Q191164





SYMPTOMS
Outlook may cause an access violation if it fails to make a remote procedure call (RPC) connection and the password has changed during the RPC connection failure.



CAUSE
The function that handles RPC connection errors passes a NULL pointer to other functions that do not have a NULL check.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack



STATUS
Microsoft has confirmed this to be a problem in the Outlook versions listed above.

Additional query words: watson 97

Keywords: kbbug kbfix kbqfe kbhotfixserver KB191164

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.