Microsoft KB Archive/883086

= You cannot select a blank value when importing contacts or leads in Microsoft Business Solutions CRM version 1.2 =

Article ID: 883086

Article Last Modified on 9/8/2006

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APPLIES TO


 * Microsoft Business Solutions CRM Sales, when used with:
 * Microsoft CRM 1.2
 * Microsoft CRM 1.2

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SYMPTOMS
When using the Import Wizard to import leads or contacts in Microsoft® Business Solutions CRM version 1.2, you cannot use the mouse to map a blank value from the import source to a value in Microsoft CRM on the Map Field Values page of the Import Wizard.



CAUSE
You cannot use the mouse pointer to select a blank value in the drop-down list on the Map Field Values page of the Import Wizard.



RESOLUTION
To select a blank value, use the arrow keys in the drop-down list instead of the mouse pointer.

Keywords: kbmbsmigrate KB883086

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