Microsoft KB Archive/242256

= Error Message: Mobile Channel Error =

Article ID: 242256

Article Last Modified on 11/26/2003

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APPLIES TO


 * Microsoft Windows CE 2.12 for the Handheld PC
 * Microsoft Windows CE 2.11 for the Handheld PC
 * Microsoft Windows CE 2.1 for the Handheld PC
 * Microsoft Windows CE 2.0 for the Handheld PC

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This article was previously published under Q242256



SYMPTOMS
You may receive the following error message on the Active Desktop of your Palm-size PC (P/PC):

Mobile Channel Error

An error occurred while processing a Mobile Channel. Possible causes include:
 * Channel information is out of date: synchronize Channels on your device.
 * Channels storage memory setting too low: increase the maximum storage memory for Channels.
 * Low storage memory condition: allocate more space for storage.
 * Low program memory condition: allocate more space for programs.

See below for more detailed information about this error condition.



RESOLUTION
To prevent this error message, you need to perform a "hard" or "cold" reset on your P/PC to return it to its original state.

WARNING: Performing a "hard" or "cold" reset causes all your data to be lost. Make sure to back up your P/PC before performing the reset.

For information about how to perform the reset, consult the documentation included with your P/PC.

Additional query words: activedesktop

Keywords: kberrmsg kbprb KB242256

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