Microsoft KB Archive/257715

= PC Win: Error Message: An Error Occurred Preventing Complete Installation of Microsoft Mail =

Article ID: 257715

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for PC Networks 3.5

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This article was previously published under Q257715



SYMPTOMS
When you attempt to install the Microsoft Mail for Windows client, you may receive the following error message when Setup is almost complete:

An error occurred preventing complete installation of Microsoft Mail. Please contact your system administrator.



CAUSE
Setup is being run from a network share and not a mapped or local drive.



RESOLUTION

 * 1) Map a network drive to the network share where the Microsoft Mail for Windows client Setup files can be found.
 * 2) Run Setup again, this time from the mapped drive.

Additional query words: win pm presentation manager winmail 16-bit 3.2 3.2a win9x win95 win98

Keywords: kbprb KB257715

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