Microsoft KB Archive/68713

= Mac Wkst: Unread Message Becomes Unbold =

Article ID: 68713

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for Appletalk Networks 3.0

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This article was previously published under Q68713



SUMMARY
In Microsoft Mail, under low memory conditions, a message may become unbolded and a return receipt sent even if the message was not successfully read. This occurs when a user selects a large message to read and the message is read in from the server, but there is not enough memory to display the message on the Macintosh screen.



MORE INFORMATION
This low memory condition most often occurs when the Mail desk accessory (DA) has been opened in another program's application heap by holding down the OPTION key and choosing Microsoft Mail from the Apple menu. When the message is selected to be read, the status bar indicates that the message was read from the server, even though the message is not displayed because of lack of memory. Even though the message is not read, the message becomes unbolded in the summary screen and a return receipt is sent to the sender.

Additional query words: 3.00

Keywords: KB68713

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