Microsoft KB Archive/134375

= Microsoft Knowledge Base =

Changing Password Clears the Remember My Password Check Box
Last reviewed: September 11, 1997

Article ID: Q134375

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SYMPTOMS
If you click the Remember My Password check box to select it in The Microsoft Network Sign-In screen, the check box may be cleared the next time you sign in to MSN. Also, the number of asterisks in the Password box may be different from the length of your password.

CAUSE
These symptoms may occur when you use a password to log on to Windows 95 and change your MSN password to a password with 16 characters.

NOTE: The Remember My Password option works with a long password for MSN if you do not use a password to log on to Windows 95; however, if you do not use a Windows 95 password, you cannot use the user profiles feature of Windows 95.

RESOLUTION
If you must use a password to log on to Windows 95, you have two options:


 * Always enter your MSN password, and do not use the Remember My Password option.
 * Change your MSN password to less than 16 characters.