Microsoft KB Archive/216133

= OL2000: (CW) Can't Change NT Password Within Outlook =

Article ID: 216133

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q216133



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
You are using Outlook to access either a cc:Mail post office, or a Microsoft Mail server or Workgroup Postoffice, and you need to change your Microsoft Windows NT domain password. When you attempt to change the password using Outlook, you receive the following error:

The NT Domain password could not be changed. A required action was not successful due to an unspecified error.



RESOLUTION
Change the Windows NT password as described in the "To Change Your NT Domain Password" section.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 2000.



Using either Windows 95 or Windows 98:

 * 1) Click Start, click point to Settings, and click Control Panel.
 * 2) Double-click Passwords and then click Change Passwords.
 * 3) Click to select Microsoft Networking and then click OK.
 * 4) In Change Passwords, enter your old password and then enter and confirm the new password. Click OK.
 * 5) Restart Windows to log on with your new password.

Using Windows NT 4.0:

 * 1) Close all currently running programs and then press CTRL+ALT+DELETE.
 * 2) In Windows NT Security, click Change Password.
 * 3) In Change Passwords, enter your old password and then enter and confirm the new password. Click OK.
 * 4) Click Logoff and then enter your new password to log on.

Additional query words: OL2K mail sfs shared file system wgpo mapi

Keywords: kbbug kbpending KB216133

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