Microsoft KB Archive/134350

= Pressing F1 with No File Open Causes Word to Shut Down =

Article ID: 134350

Article Last Modified on 8/16/2005

-

APPLIES TO


 * Microsoft Word 95 Standard Edition

-



This article was previously published under Q134350



SYMPTOMS
If you press F1 in Word when no file is open, you receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

Word then shuts down. Any changes made to the Normal.Dot template are lost.



STATUS
Microsoft has confirmed this to be a problem in Word for Windows 95, version 7.0. This problem was corrected in Word version 7.0a for Windows 95.



WORKAROUND
Make sure a document is open before you press F1, or select the Help menu instead.

Additional query words: word95 7.0 word7 winword

Keywords: KB134350

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.