Microsoft KB Archive/187850

= XWEB: HTML Form Converter Cannot Show Newly Created PST and Folders =

Article ID: 187850

Article Last Modified on 10/28/2006

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APPLIES TO

 Microsoft Exchange Server 5.5 Service Pack 1 Microsoft Outlook 97 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 95

 Microsoft Windows NT 4.0 </li> Microsoft Outlook 98 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition</li></ul>

 Microsoft Windows 95</li></ul>

 Microsoft Windows NT 4.0</li></ul> </li> Microsoft Exchange Server 5.5 Standard Edition</li></ul>

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This article was previously published under Q187850

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SYMPTOMS
When you are using the Outlook HTML Form Converter utility, some folders may not be displayed in the Exchange Forms Library.

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CAUSE
This can occur when the Outlook HTML Form Converter utility is started, and then a new folder is created within an Outlook client using the same profile selected for the HTML Form Converter utility. The initial view of the folder tree is not refreshed or updated automatically to reflect the recent changes.

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WORKAROUND
To correctly display the newly created folders in the HTML Form Converter program, stop and restart the program.

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STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords: kbbug kbpending KB187850

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