Microsoft KB Archive/237381

= GRAPH2000: Characters Are Lost or Changed to All Caps When You Type Them =

Article ID: 237381

Article Last Modified on 8/18/2005

-

APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Graph 2000
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

-



This article was previously published under Q237381





SYMPTOMS
When you type in the datasheet of a Microsoft Graph 2000 Chart, characters that you type are either lost or unexpectedly changed to all capital letters.



WORKAROUND
To work around this problem, use the appropriate method for your situation.

NOTE: The problem described in this article may reoccur after using any of the following methods.

Method 1: Characters in Capital Letters
If the characters that you type are changed to all capital letters, press and hold SHIFT to type lowercase characters.

Method 2: Retype the Entry
Delete and retype the entry on the chart datasheet.

Method 3: Restart Microsoft Graph 2000 Chart
Quit and restart Microsoft Graph 2000 Chart.

Method 4: Paste Data from Microsoft Excel Sheet
Type your datasheet data in a Microsoft Excel worksheet. Then copy and paste the data from Microsoft Excel into the datasheet in Microsoft Graph 2000.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).



MORE INFORMATION
When the all-capital-letters problem occurs, the CAPS LOCK key light on the keyboard is not turned on. Pressing CAPS LOCK turns the CAPS LOCK light on or off; however, this key has no effect on typing in a Microsoft Graph 2000 Chart.

If the SHIFT key sticks on your keyboard, and you click with your mouse in your chart, cells will be selected starting from the cell in which the SHIFT key stuck. If you type with the cells selected, data contained in the cells may be lost. Please note that this is not a cause or symptom of the problem discussed in this article.

Additional query words: msgraph upper lower case uppercase lowercase excel word powerpoint access publisher frontpage

Keywords: kbbug kbfix kboffice2000sp3fix KB237381

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.