Microsoft KB Archive/184578

= XADM: Online Backup Fails to Remove Log Files =

Article ID: 184578

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q184578



SYMPTOMS
The log files are usually deleted after you perform a full online backup. If the log files fail to be deleted, check the Application event log and look for the following event:

  Event ID: 61 Source:  EDB Type:    Error Category: Logging/Recovery

Description: MSExchangeIS ((275) ) Unable to write a shadowed header for file d:\exchsrvr\MDBDATA\edb.chk.



CAUSE
The problem occurs and the event is written in the event log because there is corruption in the .chk file.



WORKAROUND
To work around the problem, use the following steps:


 * 1) Stop all of the Exchange services.
 * 2) Move the .chk file out of the Mdbdata directory.
 * 3) Restart the services.

Performing these steps causes the information store to play through all of the log files and then create a new .chk file. When the steps have been completed, perform a full online backup and the log files will be deleted.



MORE INFORMATION
For additional information, please see the following article(s) in the Microsoft Knowledge Base:

177773 XADM: Log Files Not Deleted After Full Backup

Keywords: kbprb KB184578

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