Microsoft KB Archive/258564

= Device Manager Only Lists Standard VGA Display Adapter After Windows Me Is Installed =

Article ID: 258564

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q258564



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you upgrade to Windows Millennium Edition (Me) from Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows 98 Second Edition (SE), the screen resolution may be different from what it was set to before the upgrade.

Also, on a non-upgrade installation of Windows Me, the display adapter listed in Device Manager may be listed as a standard VGA display adapter, rather than the display adapter that is actually installed.



CAUSE
This behavior can occur when the computer has a display adapter installed with an earlier device driver that is not compatible with Windows Me.



RESOLUTION
To resolve this issue, please obtain and install the latest display adapter device driver from the manufacturer.

For information about how to contact hardware and software third-party vendors, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: HWDISTS

Keywords: kbdisplay kbhardware kbprb KB258564

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