Microsoft KB Archive/831239

= &quot;STOP 0x00000050 in ppbint.dll&quot; error message when you open a document =

Article ID: 831239

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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SYMPTOMS
When you open a document, the computer may restart, and you may receive the following Stop error message:

STOP 0x00000050 page_fault_in_nonpaged_area in ppbint.dll



CAUSE
This problem may occur if you have a Visioneer PaperPort scanner or a Visioneer PaperPort printer installed.



WORKAROUND
To work around this problem, change the default printer from the Visioneer PaperPort scanner or Visioneer PaperPort printer to another printer. If no other printer is available, you must install a generic printer with a generic print driver.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: WD2002

Keywords: kberrmsg kbfix kbprb KB831239

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