Microsoft KB Archive/207416

= SMS: Distribution Manager Does Not Process a New Package When Source Directory Is in Use =

Article ID: 207416

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q207416



SYMPTOMS
The Systems Management Server (SMS) Distribution Manager may not process the source files for a Software Distribution package as expected; in this scenario, the Distmgr.log file may log the following error:

Error 32: The process cannot access the file because it is being used by another process.



CAUSE
This behavior can occur if the directory chosen for the source is frequently used by the system or other applications -- for example, the TEMP directory. If the source directory is being used by another program or process, the source files for the package may become locked, thereby preventing the Distribution Manager from gaining access to the file.

This behavior can also occur if a file window (using My Computer) or Microsoft Windows Explorer is currently viewing the directory.



WORKAROUND
To work around this issue, ensure that the source directory is not in use when you create the package. Also, create a separate source and ensure that all source files for the new package are copied to that directory. SMS considers all files and sub-folders within this location to be source files for the package.



MORE INFORMATION
Log entries in the Distmgr.log and status messages in the Distribution Manager component status node of the Administrator console indicate the number of retries already attempted and the latest status of the operation. Distribution Manager retries the operation if it triggers an error 32.

Additional query words: prodsms

Keywords: kbpackage kbprb kbsoftwaredist KB207416

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