Microsoft KB Archive/928683

= Maintenance message on your Zune device: &quot;Please wait. Do not disconnect&quot; =

Article ID: 928683

Article Last Modified on 12/4/2007

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APPLIES TO


 * Zune Digital Media Player
 * Zune 30GB Digital Media Player
 * Zune 4GB Digital Media Player
 * Zune 80GB Digital Media Player
 * Zune 8GB Digital Media Player

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SYMPTOMS
As you use your Zune device, you receive the following maintenance message:

Please wait. Do not disconnect.



CAUSE
This behavior occurs when the Zune device initiates an operation, such as a device software update or a device software restore.



THINGS TO TRY

 * 1) The Zune device is functioning as expected. Wait for the device to complete the current operation. If the Zune device is connected to a computer, do not disconnect the device.



MORE INFORMATION
For more information about how to update the software on a Zune device, click the following article number to view the article in the Microsoft Knowledge Base:

926770 How to update your Zune device

For more information about how to restore the Zune device software, click the following article number to view the article in the Microsoft Knowledge Base:

927001 How to restore your Zune device software

Keywords: kberrmsg kbzunehardware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB928683

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