Microsoft KB Archive/938061

= Event ID: 3091 occurs when public folder hierarchy replication fails on an Exchange Server 2003-based server =

Article ID: 938061

Article Last Modified on 10/25/2007

-

APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

-



SYMPTOMS
In a Microsoft Exchange Server 2003 mail environment, you experience an issue in which the public folder hierarchy replication fails. When this issue occurs, the various public folder servers hold various versions of the replica list. Some clients may display all items in the folder while other clients may display only partial content or no content. Additionally, you notice the following event in the Application log:

Event Type: Warning

Event Source: MSExchangeIS Public Store

Event Category: Replication Errors

Event ID: 3091

Description: Error 0x8007000e occurred while processing an incoming replication message.

Folder: (98-5EFA7) NON_IPM_SUBTREE\EFORMS REGISTRY\Organization Forms



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange Server 2003 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This hotfix requires Exchange 2003 Service Pack 2 to be installed on the server because of file dependency.

For more information about how to obtain Exchange 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:

836993 How to obtain the latest service packs for Exchange Server 2003

Restart requirement
You do not have to restart the computer after you apply this hotfix. However, the following services are restarted automatically when you apply this hotfix:
 * The Microsoft Exchange Information Store service
 * The Microsoft Search service
 * The Internet Information Services (IIS) Admin Service and all dependent services

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: PF

Keywords: kbexchstore kbhotfixserver kbqfe kbexpertiseinter KB938061

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.