Microsoft KB Archive/200883

= XWEB: Netscape OWA Client Displays Incorrect Language Text =

Article ID: 200883

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q200883





SYMPTOMS
When accessing Outlook Web Access (OWA) using a Netscape Navigator Web browser, you may see the text display in a language not consistent with the primary language of the client or server computers. This can happen if you have applied the incorrect Exchange Server service pack to the Exchange Server computer. For example, if you have a computer running Exchange Server version 5.5 (U.S. English Version) and install Service Pack 1 for Exchange Server (German version), Netscape Navigator Browser OWA clients may display German text, even after you apply the U.S. English version of Exchange Service Pack 1.



RESOLUTION
To use Netscape Navigator OWA clients again, you must restore the Exchange Server installation from a backup made prior to applying the incorrect service pack version.



WORKAROUND
OWA clients can use a browser other than Netscape Navigator without this effect.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Outlook WebAccess version 5.5 Service Pack 1.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbnofix KB200883

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