Microsoft KB Archive/145911

= Avery 2186 Label Printed Incorrectly with Canon BJC-70 Driver =

Article ID: 145911

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 95 Standard Edition

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This article was previously published under Q145911



SYMPTOMS
When you print to an Avery 2186 label with the Canon BJC-70 printer driver that ships with Windows 95, only the first two lines of text are printed.



CAUSE
The Canon BJC-70 printer driver version 3.2 that ships with Windows 95 does not print correctly when you select a custom paper size with a height of 5 inches.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



WORKAROUND
Use one of the following methods to work around this problem:

Method 1: Change the page height to 5.1 inches or 4.9 inches.

Method 2: Install the Canon BJC-70 printer driver version 2.1 for Windows 3.11. Printing will be slower, but you can specify a custom page size with a height of 5 inches.

Additional query words: word95 word7 7.0 winword blank missing line 5 page bubblejet laser lable 2186 cannon

Keywords: kbprint KB145911

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