Microsoft KB Archive/831320

= &quot;MSIEXEC caused an invalid page fault in module KERNEL32.DLL&quot; error message when you try to install Visio 2002 =

Article ID: 831320

Article Last Modified on 12/14/2006

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APPLIES TO


 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition

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SUMMARY
When you try to install Microsoft Visio 2002, the Setup program quits and you receive the following error message:

MSIEXEC caused an invalid page fault in module KERNEL32.DLL



CAUSE
This issue may occur if the Setup program is interrupted--for example, by removing and re-inserting the Visio 2002 CD-ROM.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Insert the Visio 2002 CD in the CD-ROM drive.
 * 2) Click Start, click Run, and then type  : Visio.msi in the Open box.
 * 3) Click OK.

Note In step 2,  refers to the letter that designates your CD-ROM or DVD-ROM drive. Frequently, the letter that designates your CD-ROM or DVD-ROM drive is the letter D.



MORE INFORMATION
For additional information about the Visio 2002 Setup program, visit the following Microsoft Web site:

http://www.microsoft.com/technet/prodtechnol/visio/visio2002/reskit/ch03.mspx

Keywords: kbsetup kbtshoot kberrmsg kbprb KB831320

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