Microsoft KB Archive/281047

= A new e-mail message does not appear in your Outlook Inbox when you receive an e-mail notification =

Article ID: 281047

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Office Outlook 2007
 * Microsoft Office Outlook 2003
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q281047



SYMPTOMS
When an E-mail Notification appears in the system tray that signals you that an incoming message has arrived and you click the E-mail Notification icon, there is no new message in your Inbox.



CAUSE
This behavior occurs because there may be a rule that is moving incoming messages to another folder in the Folder list or mailbox.

NOTE: If you click the E-mail Notification icon in the system tray, it takes you to the Inbox by design whether your new message is in the Inbox or in another folder.

Keywords: kbnofix kbprb KB281047

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