Microsoft KB Archive/294645

= OL2001: You Cannot Place Outlook for Windows Items in Outlook 2001 for Mac =

Article ID: 294645

Article Last Modified on 2/27/2002

-

APPLIES TO


 * Microsoft Outlook 2001 for Mac

-



This article was previously published under Q294645



SYMPTOMS
When you attempt to insert a Microsoft Windows .msg (Microsoft Outlook item) file as an attachment or place an .msg file in a folder in Outlook 2001 for Mac, you may receive one of the following error messages:

The file could not be added to the folder. The action could not be completed.

-or-

The action could not be completed.



CAUSE
This behavior occurs because Outlook 2001 for Mac does not recognize the .msg file type.



WORKAROUND
To work around this behavior, you can compress the .msg file with a third party utility to another file type, for example, a .sit file or a.zip file, and then place the .msg file in Outlook 2001 for Mac.

Additional query words: Apple macintosh

Keywords: kberrmsg kbprb KB294645

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.