Microsoft KB Archive/827219

= The ProcessorStatus class and the ProcessorPerformance class do not appear in the WMI namespace =

Article ID: 827219

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
After you install the Intel Pentium M (Centrino) driver on a computer that is with equipped with the Intel Pentium M (Centrino) processor, the ProcessorStatus class and the ProcessorPerformance class do not appear in the Windows Management Instrumentation (WMI) namespace.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
To resolve this problem, apply this hotfix to prevent the WMI classes from being deleted when the driver is installed.

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version             Size   File name          Platform --  05-Feb-2004  12:56  5.1.2600.1337     161,280  Repdrvfs.dll       x86 05-Feb-2004 12:56  5.1.2600.1331     205,312  Wbemcomn.dll       x86 05-Feb-2004 12:56  5.1.2600.1331     479,744  Wbemcore.dll       x86 05-Feb-2004 12:56  5.1.2600.1331     259,072  Wbemess.dll        x86 05-Feb-2004 12:56  5.1.2600.1337     114,176  Wbemupgd.dll       x86 05-Feb-2004 12:56  5.1.2600.1337     125,440  Wmiprov.dll        x86 05-Feb-2004 12:56  5.1.2600.1337     104,960  Wmisvc.dll         x86

Date        Time   Version             Size   File name           Platform ---  05-Feb-2004  13:12  5.1.2600.1337     608,256  Repdrvfs.dll        IA64 05-Feb-2004 13:12  5.1.2600.1331     672,256  Wbemcomn.dll        IA64 05-Feb-2004 13:12  5.1.2600.1331   2,076,160  Wbemcore.dll        IA64 05-Feb-2004 13:12  5.1.2600.1331   1,095,680  Wbemess.dll         IA64 05-Feb-2004 13:12  5.1.2600.1337     359,424  Wbemupgd.dll        IA64 05-Feb-2004 13:12  5.1.2600.1337     459,264  Wmiprov.dll         IA64 05-Feb-2004 13:12  5.1.2600.1337     336,896  Wmisvc.dll          IA64 05-Feb-2004 12:56  5.1.2600.1331     205,312  Wwbemcomn.dll       IA64



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

This hotfix is intended only to prevent the WMI classes from being deleted when the driver is installed.

If your system is missing the ProcessorStatus class and the ProcessorPerformance class as a result of installing the Intel Pentium M driver before you installed this hotfix, you can run the following commands at a Windows command prompt to recover the lost classes:

Net stop winmgmt Rmdir /q/s %systemroot%\system32\wbem\repository for %1 in (%systemroot%\system32\wbem\*.mof %systemroot%\system32\wbem\*.mfl) do mofcomp %1 Net start winmgmt

