Microsoft KB Archive/284321

= OL2002: The Message Body Does Not Appear in a Message =

Article ID: 284321

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q284321



SYMPTOMS
When you reply to or forward a message, the body of the message does not appear in the new message and the recipient of the replied to or forwarded message only receives the message header.



CAUSE
This problem occurs because the message header was downloaded with Remote Mail, but the message body was not downloaded before the message was replied to or forwarded.



WORKAROUND
To work around this problem, download the message body before you forward or reply to the message.

For more information about how to download messages, click Microsoft Outlook Help on the Help menu, type Remote Mail in the Office Assistant or the Answer Wizard, and then click Search to view the topic.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Microsoft Outlook should prevent messages that have not been downloaded from being forwarded or the replied to. If you click Reply All to messages that have not been downloaded, the following error message may occur:

This task cannot be performed for message headers. Download the complete messages, and then complete the task.

This same error message appears for the Forward and Reply actions.

Keywords: kbbug kbnofix KB284321

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