Microsoft KB Archive/833536

= You are prompted for the Microsoft Office XP disc when you install Streets and Trips or MapPoint =

Article ID: 833536

Article Last Modified on 10/30/2007

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APPLIES TO


 * Microsoft AutoRoute 2006
 * Microsoft MapPoint 2006 Standard Edition
 * Microsoft MapPoint 2004 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2006
 * Microsoft Streets & Trips 2005 Standard Edition
 * Microsoft Streets & Trips 2004 Standard Edition
 * Microsoft Streets & Trips 2003 Standard Edition

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SYMPTOMS
When you try to install or try to reinstall Microsoft Streets and Trips or Microsoft MapPoint, you may receive an error message that resembles the following:

Please insert the disk, Microsoft Office XP Professional.



CAUSE
This behavior may occur if the Microsoft Data Access Components (MDAC) files are corrupted.



RESOLUTION
To resolve this behavior, follow these steps:  To obtain the latest version of MDAC, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/data/aa937712.aspx

 Download, and then install the latest version of MDAC. Restart your computer. Insert the Streets and Trips disc or the MapPoint in your CD or DVD drive. Hold down the SHIFT key to prevent the automatic Setup program from starting. On the desktop, double-click My Computer. Right-click the CD or DVD disc, and then click Explore. Locate the following file where  is your CD\DVD:



</li> Right-click the file, and then click Install.</li> Locate the following file:



</li> Right-click the file, and then click Install.</li> Follow the prompts to complete the installation of Streets and Trips or MapPoint.</li></ol>

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MORE INFORMATION
For additional information about how to resolve problems with installing Streets and Trips, click the following article number to view the article in the Microsoft Knowledge Base:

829139 &quot;System Files Update&quot; message when you try to install Streets and Trips or MapPoint

Keywords: kberrmsg kbprb KB833536

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