Microsoft KB Archive/324513

= &quot;Administrators Only&quot; Error Message When You Try to Use the Windows Update Web Site with Windows 2000 =

PSS ID Number: 324513

Article Last Modified on 12/3/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server SP1
 * Microsoft Windows 2000 Server SP2
 * Microsoft Windows 2000 Server SP3
 * Microsoft Windows 2000 Professional SP1
 * Microsoft Windows 2000 Professional SP2
 * Microsoft Windows 2000 Professional SP3

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This article was previously published under Q324513



SYMPTOMS
When you try to use the Microsoft Windows Update Web site, you may receive an error message that is similar to the following error message:

Administrators Only (-2146828218) To install items from Windows Update, you must be logged on as an administrator or a member of the Administrators group. If your computer is connected to a network, network policy settings may also prevent you from completing this procedure.

You may receive this message although you are already logged on as an administrator or a member of the Administrators group.



CAUSE
This behavior may occur if you are running the FinJan Software &quot;Surfinguard Pro&quot; program.



RESOLUTION
To resolve this issue, contact FinJan Software to inquire about the availability of a fix for this issue. For information about how to do so, visit the following FinJan Software Web site:

http://www.finjan.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



WORKAROUND
To work around this issue, quit Surfinguard Pro.



MORE INFORMATION
For additional information about this symptom in Microsoft Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:

316524 'Administrators Only' Error Message When You Attempt to Use the Windows Update Site

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbprb KB324513

Technology: kbwin2000Pro kbwin2000ProSearch kbWin2000ProSP1 kbWin2000ProSP2 kbWin2000ProSP3 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbwin2000ServSP2 kbwin2000ServSP3

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