Microsoft KB Archive/161841

= WD95: Error Message Opening Word 97 File in Word 6.x, 7.x =

Article ID: 161841

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a

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This article was previously published under Q161841



SYMPTOMS
In Word versions 6.x and 7.x, when you open a Word 97 document that contains PNG or JPG graphics, you may receive one of the following error messages:

Case 1
Microsoft Word 97 Conversion: Out of Memory

When you click OK, you receive this message:

Microsoft Word Err = 1025: Word cannot open the document. 

where and will vary depending on the location and name of the document that you are trying to open.

Case 2:
Microsoft Word 97 Conversion: Unable to load graphics conversion filter. Continue with document conversion?



Case 1:
Microsoft Word 97 saves PNG and JPG graphics files in their native file formats (that is, Word 97 does not convert these graphics to EMF/WMF formats as it does with other graphic formats). The converter that is installed to Word 6.0 (Msword8.cnv) has a problem converting some Word 97 documents containing PNG or JPG graphics to Word 6.x, 7.x format.

Case 2:
One or more of the following graphics filters installed by the Word 97 converter Setup is either missing or an incorrect version of the filter.

Following are the graphics filter files installed by the Wrd97cnv.exe Setup for Word 6.x and 7.x.   Filters for Word 6.x (located in the Msapps/Grphflt directory): File name       Size       Date -     Emfimp.flt       150KB      8/29/1996 Iffjpeg.dll     76KB       4/2/1996 Jpegimp.flt     14KB       4/2/1996 Pictimp.flt     57KB       5/25/1993 Pngimp.flt      128KB      9/25/1996

Filters for Word 7.x (located in the Program Files\Common  Files\Microsoft Shared/Grphflt folder): File name       Size       Date --     Emfimp32.flt     333KB       9/19/1996 Jpegim32.flt    168KB       9/19/1996 Png32.flt       218KB      10/15/1996 Pictim32.flt    80KB        9/30/1996



Workaround for Case 1
To work around this behavior, use one of the following methods.

Method 1: Save the File in as a Word 6.0/95 Document
 * 1) Open the document containing .png and/or .jpg graphics in Word 97.
 * 2) On the File menu, click Save As.
 * 3) In the Save As dialog box, in the Name box, type a new name for the file (this creates a copy of the file). Change the "Save as type" to "Word 6.0/95 (*.doc)," and then click OK.

This saves a copy of your file in a format that can be converted into Word 6.0. This saves the document as an RTF file. The RTF converter for Word 6.0 is internal to Word, so no additional converter is required to open an RTF file in Word 6.0.

Method 2: Save the File in Rich-Text Format (RTF)
 * 1) Open the document containing .png and/or .jpg graphics in Word 97.
 * 2) On the File menu, click Save As.
 * 3) In the Save As dialog box, in the Name box, change the name of the file (this creates a copy of the file).
 * 4) Also, in the Save As dialog box, change the "Save as type" to "Rich Text Format (*.RTF)," and then click OK.

This will save a copy of your file in a format that can be converted to Word 6.x and 7.x. The RTF converter for Word 6.x and 7.x is internal to Word, so no additional converter is required to open an RTF file.

Method 3: Use a Different Graphics Format

In your Word 97 document, insert the graphics files in a format other than PNG or JPG before you open the document in Word 6.x or 7.x.

Workaround for Case 2
To work around this behavior, use the following method:

Reinstall the converter and associated graphics filters by running the Wrd97cnv.exe setup again to ensure usage of the correct filters.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you're using Word 6.x or Word 7.x for Windows, you must install the Word 97-2000 Import Converter to open Word 97 documents. For additional information, please see the following article in the Microsoft Knowledge Base:

162214 WD: How to Obtain the Word 97-2000 Import Converter

For more information about Word converters, click the Office Assistant, type "file converters," click Search, and then click to view "File format converters supplied with Microsoft Word."

NOTE: If the Assistant is hidden, click the Office Assistant button on the Standard toolbar. If Word Help is not installed on your computer, please see the following article in the Microsoft Knowledge Base:

120802 Office: How to Add/Remove a Single Office Program or Component

For information on error messages you may receive when converting the following objects:   Microsoft Equation Editor Microsoft Graph Microsoft Excel Worksheet Microsoft Document Map Microsoft PowerPoint Slide Microsoft Photo Editor Microsoft Clip Gallery (Word 6.x only) Microsoft Organization Chart (Word 6.x only) Please see the following article in the Microsoft Knowledge Base:

157546 Can't Edit Objects in Converted Word Document

Additional query words: 8.0 oom word6a word6c word95a

Keywords: kbbug kbualink97 kbconversion kbusage KB161841

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