Microsoft KB Archive/164232

= Goosebumps Does Not Recognize Second Disc =

Article ID: 164232

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft DreamWorks Interactive Goosebumps Escape from Horrorland

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This article was previously published under Q164232



SYMPTOMS
After you insert the second Goosebumps compact disc, Goosebumps continues to prompt you for Disc 2.



CAUSE
This can occur if:
 * You are using outdated real mode CD-ROM drivers. -or-


 * The Goosebumps compact disc may be damaged or dirty.



RESOLUTION
To resolve this problem, use the following procedures:

Testing for Real Mode CD-ROM Drivers
 Click the Start button, point to Programs, and then click MS-DOS Prompt. At the MS-DOS prompt, use the MS-DOS rename command to rename your autoexec.bat file and config.sys file with .dwi extensions.

For example, at the MS-DOS command prompt, type the following and then press ENTER:

c:> rename autoexec.bat autoexec.dwi

For the config.sys file, type the following at the MS-DOS command prompt, and then press ENTER:

c:> rename config.sys config.dwi

 Type the following and then press ENTER to return to Windows 95:

exit

 Restart your computer.

If you do not have access to your CD-ROM drive after you restart Windows, you are using outdated real mode CD-ROM drivers. To obtain updated Windows CD-ROM drivers, contact the manufacturer of your CD-ROM drive. To restore access to your CD-ROM drive, you need change your autoexec.dwi file and config.dwi file to their original names. To accomplish this, use the instructions in steps 1-4.

Testing for a Damaged or Dirty Compact Disc
 Use a lint-free soft cloth to clean the Goosebumps compact disc.</li> Insert the Goosebumps disc into your CD-ROM drive.</li> Click the Start button, point to Programs, and then click MS-DOS Prompt.</li> At the MS-DOS prompt, change to your CD-ROM drive letter and type the following command:

dir /s

If the following error message appears:

CDR101: Not Ready

the disc is damaged, or your CD-ROM drive cannot read the entire contents of the disc.

For more information about using the MS-DOS command prompt, see your Windows printed documentation or online Help.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
If you think you have a damaged compact disc, you can exchange it. If your local retailer will not exchange the damaged disc, contact DreamWorks Interactive at 800-360-7561 for a replacement disc. You can also order it online at:

http://parts.microsoft.com

If the new disc has the same problem, your drive may not be able to read the entire disc.

Additional query words: dreamworks dwi goosebumps cdrom cd faq

Keywords: kberrmsg kbfaq kbprb KB164232

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