Microsoft KB Archive/891630

= Windows Server 2003-based or Windows XP-based client computers may not receive any Group Policy objects from a new organization unit =

Article ID: 891630

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems
 * Microsoft Windows XP Service Pack 1, when used with:
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Service Pack 2, when used with:
 * Microsoft Windows XP Professional
 * Microsoft Windows XP for Itanium-based Systems Version 2003
 * Microsoft Windows XP Professional x64 Edition

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SYMPTOMS
Consider the following scenario:
 * You move computer accounts to another organization unit (OU) in the Active Directory directory service.
 * You use the GPUPDATE command together with the FORCE parameter at a command prompt.

In this scenario, Microsoft Windows Server 2003-based or Microsoft Windows XP-based client computers may not receive any Group Policy objects (GPOs) from the new OU.



CAUSE
This problem occurs because the distinguished name cache on the client computers is not updated.



Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows XP with Service Pack 1, x86-based version

Date        Time   Version            Size    File name --  20-Dec-2004  18:19  5.1.2600.1615     688,640  Userenv.dll 01-Dec-2004 14:46  5.1.2600.1612     594,432  Xpsp2res.dll Windows XP with Service Pack 2, x86-based version

Date        Time   Version            Size    File name --  20-Dec-2004  18:04  5.1.2600.2586     723,456  Userenv.dll Windows XP, Itanium-based version

Date        Time   Version            Size    File name --  20-Dec-2004  02:13  5.1.2600.1615   1,727,488  Userenv.dll      IA-64 30-Nov-2004 23:23  5.1.2600.1612     593,920  Xpsp2res.dll     IA-64 20-Dec-2004 02:19  5.1.2600.1615     688,640  Wuserenv.dll     x86 30-Nov-2004 22:46  5.1.2600.1612     594,432  Wxpsp2res.dll    x86

Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. Windows Server 2003, x86-based version

Date        Time   Version            Size    File name --  16-Mar-2005  18:10  5.2.3790.289      757,248  Userenv.dll Windows Server 2003, Itanium-based version

Date        Time   Version            Size    File name --  16-Mar-2005  02:10  5.2.3790.289    1,546,752  Userenv.dll      IA-64 16-Mar-2005 02:10  5.2.3790.289      757,248  Wuserenv.dll     x86



WORKAROUND
To work around this problem, restart your computer. Or, wait 30 minutes for the client computers to receive the GPOs from the new OU.



STATUS
Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the &quot;Applies to&quot; section. This bug was corrected in Windows Server 2003 Service Pack 1.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxppresp3fix kbbug kbfix kbwinserv2003presp1fix kbpubtypekc kbhotfixserver kbqfe KB891630

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