Microsoft KB Archive/297986

= Error Message 80048058 Is Displayed on Outlook Mobile Access for Exchange Server 5.5 =

Article ID: 297986

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2001 Enterprise Edition

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This article was previously published under Q297986



SYMPTOMS
When you are browsing your Microsoft Exchange Server 5.5 mailbox using Outlook Mobile Access from a wireless device, you may encounter the following error:

An error has occurred

If you click More Details, the following information is displayed:

Error: 80048058

The following events may be logged in the Application log on the Mobile Information server that is running the Mobile Information Server Exchange 5.5. Data Provider service:

Event Type: Error

Event Source: MMIS55Mailbox

Event Category: General

Event ID: 1

User: N/A

Computer: MMIServer

Description:

Code = 80048058 WCode = 7e58 HRESULT = 80048058 ErrorMessage = IDispatch

error #32344 Source = CDO1SessionPool.cpp

CCDO1SessionPool::objGetCDOSession Description = Login synchronization for user timed out. Check system configuration and performance.

- IDispatch error #32344

Data:

0000: 45 76 65 6e 74 20 53 6f Event So

0008: 75 72 63 65 3a 20 43 43 urce: CC

0010: 44 4f 31 53 65 73 73 69 DO1Sessi

0018: 6f 6e 50 6f 6f 6c 3a 3a onPool::

0020: 6f 62 6a 47 65 74 43 44 objGetCD

0028: 4f 53 65 73 73 69 6f 6e OSession

Event Type: Error

Event Source: MMIS55Mailbox

Event Category: General

Event ID: 1

User: N/A

Computer: MMIServer

Description:

Code = 80048058 WCode = 7e58 HRESULT = 80048058 ErrorMessage = IDispatch

error #32344 Source = wkExchange55Mailbox.CDO1SessionPool.1 Description =

CCDO1SessionPool::objGetCDOSession: Code = 80048058 WCode = 7e58 HRESULT = 80048058 ErrorMessage = IDispatch error #32344 Source =

CDO1SessionPool.cpp CCDO1SessionPool::objGetCDOSession Description = Login

synchronization for user timed out. Check system configuration and

performance.

- IDispatch error #32344

Data:

0000: 45 76 65 6e 74 20 53 6f Event So

0008: 75 72 63 65 3a 20 45 78 urce: Ex

0010: 63 68 61 6e 67 65 35 35 change55

0018: 4d 61 69 6c 62 6f 78 2e Mailbox.

0020: 63 70 70 20 43 45 78 63 cpp CExc

0028: 68 61 6e 67 65 35 35 4d hange55M

0030: 61 69 6c 62 6f 78 3a 3a ailbox::

0038: 73 74 72 47 65 74 46 6f strGetFo

0040: 6c 64 65 72 49 6e 66 6f lderInfo

0048: 28 20 29

Event Type: Error

Event Source: MMIS55DataProvider

Event Category: General

Event ID: 62

User: N/A

Computer: MMIServer

Description:

RPC call has been canceled due to timeout. Function strGetFolderInfo isn't

returning within reasonable time.

Data:

0000: 45 76 65 6e 74 20 53 6f Event So

0008: 75 72 63 65 3a 20 44 61 urce: Da

0010: 74 61 20 50 72 6f 76 69 ta Provi

0018: 64 65 72 der



CAUSE
This behavior occurs because Exchange Server is out of licenses in License Manager and is therefore restricting the amount of RPC-connected clients to the server, which in turn is causing the RPC connection from the Exchange Server Data Provider to time out.



RESOLUTION
To resolve this behavior, either increase or add licenses to Exchange Server by using the Licensing tool in Control Panel.



STATUS
This behavior is by design.

Keywords: kbbug KB297986

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