Microsoft KB Archive/223299

= Magic School Bus Animals: Unable to click Quit or Cancel to Quit Program =

Article ID: 223299

Article Last Modified on 7/4/2007

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APPLIES TO


 * Scholastic's The Magic School Bus Explores the World of Animals

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This article was previously published under Q223299



SYMPTOMS
When you click Quit or Cancel, you may be unable to quit Microsoft Scholastic's Magic School Bus Explores the World of Animals for Windows.



CAUSE
This behavior can occur if any of the following conditions are true:


 * Your sound card is disabled.


 * A hardware resource conflict exists between your sound card and another device in the computer.


 * No sound card is installed in the computer.



RESOLUTION
To resolve this issue, use Device Manager to determine if your sound card is configured properly.

For additional information about how to use Device Manager to troubleshoot hardware resource conflicts, please see the following article in the Microsoft Knowledge Base:

Q133240 Troubleshooting Device Conflicts with Device Manager

NOTE: If no devices are listed in the Sound, Video And Game Controllers branch, either the sound card is not installed correctly, or no sound card is installed in the computer. For more information about your sound card installation, please contact your sound card manufacturer.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Scholastic's Magic School Bus Explores the World of Animals for Windows, version 1.0.

Additional query words: 1.00 kids mskids buttons button hang freeze hung inactive lock

Keywords: kbbug kbpending kbsound KB223299

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