Microsoft KB Archive/222514

= Errors Running Federal Express FedEx Ship Program =

Article ID: 222514

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft BackOffice Small Business Server 4.5

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This article was previously published under Q222514



SYMPTOMS
When you try to use the Federal Express FedEx Ship program on your Microsoft Windows 95-based client computer, you may receive the following error message:

Registration failed.

Communication error:

Protocol or network error.

However it has been reported, that when used on a Windows 95 client that has Modem Sharing installed, it will generate an error that states the following when it attempts to dial out:



CAUSE
This problem can occur if you try to use the Federal Express FedEx Ship program on a Windows 95-based client using modem sharing in a Small Business Server (SBS) environment.



RESOLUTION
To work around this problem, use the FedEx Ship program with Windows NT-based clients in the SBS environment, not on the actual SBS server.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Federal Express makes an automated shipping program called "FedEx Ship", used to automate the shipping process.

Additional query words: smallbiz

Keywords: kb3rdparty kbenv kberrmsg kbnetwork kbprb kbui KB222514

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