Microsoft KB Archive/167101

= Cannot Start FPNW Services If The Spooler Is Not Running =

Article ID: 167101

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft File and Print Services for NetWare 4.0

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This article was previously published under Q167101



SYMPTOMS
When you try to start the File and Print for NetWare (FPNW) service you will get the following error message if the Spooler service is not running:

Could not start the File and Print Services for NetWare service on \\. Error 2140: An internal Windows NT error occurred.

On a Windows NT 3.51 Server, File and Print Services fails to start with a Dr. Watson log being generated with the following error:

"An Application Error Has Occurred And An Application Error Log Is Being Generated NWSSVC.EXE Exception: Access Violation (0x0000005), address..."

The Event Viewer will create the following event ID log:

  System log: Event ID: 7023 Source: Service Control Manager Description: The File and Print Service for NetWare service terminated with the following error: The System cannot find the path specified.

Application log: Event ID: 2740 Source: FPNW Description: The QMS library could not initialized. The Spooler change Thread failed to open the server printer \\. The data is in the error.

Event ID: 2742 Source: FPNW Description: The QMS library could not be initialized. QMS failed to     enumerate printers from WinSpool. The data is in the error.



RESOLUTION
Verify that the Spooler service has started by double-clicking the Settings icon in Control Panel.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT Server versions 3.51 and 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbfix KB167101

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