Microsoft KB Archive/280562

= Office sounds are removed when you upgrade to Office XP =

Article ID: 280562

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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This article was previously published under Q280562



SYMPTOMS
When you upgrade from an earlier version of Microsoft Office 97 or Microsoft Office 2000 to Microsoft Office XP, you may experience the following symptoms:
 * Any system sound assignments resulting from installing an earlier version of the Office Sounds Add-in are lost.
 * The standard Office XP sounds are installed the first time that you open an Office XP program.



CAUSE
This behavior occurs during the upgrade process. During the installation of Office XP, files from the previous versions of Office are removed, including the sound files.



RESOLUTION
Microsoft has made available an Office XP version of the Sounds Add-in. To download and install this add-in, follow these steps:  Visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=C8BB981D-2A23-4D1A-8310-457C733BE290&displaylang=EN

 Click Download Now. Click Save this program to disk, and then click OK. Click Save to save the Sounds.exe file to the selected folder. In Windows Explorer, double-click the Sounds.exe file. If you are prompted to install the update, click Yes. Click Yes to accept the License Agreement.</li> If you are prompted to insert your Office XP CD-ROM, insert it into the CD-ROM or DVD-ROM drive and then click OK.</li> When you receive a message that indicates the installation was successful, click OK.</li></ol>

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To Verify Sounds Are Installed Correctly
NOTE: The following steps apply to Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), and Microsoft Windows 2000. For Microsoft Windows XP, use the Sounds and Audio Devices Control Panel.

To verify that Office Sounds are installed, follow these steps:


 * 1) On the Windows Start menu, point to Settings, and then click Control Panel.
 * 2) Double-click the Sounds and Multimedia icon.
 * 3) In the Sounds and Multimedia Properties dialog box, in the Sound Events list, you will see a new heading, Microsoft Office, above a list of events.

Files Installed by the Sounds Add-in
The following multimedia sound files are installed:

Alert.wav

Autocorr.wav

Bestfit.wav

Cancel.wav

Clear.wav

Complete.wav

Delete.wav

Dialog.wav

Drag.wav

Drop.wav

Fodler.wav

Group.wav

Insert.wav

Menucom.wav

Menupop.wav

Mode.wav

Newitem.wav

Plyscrol.wav

Plysel.wav

Redo.wav

Remindr2.wav

Remindr3.wav

Remindr4.wav

Scrarrow.wav

Wcrbar.wav

Wcrthmb.wav

Send.wav

Sort.wav

Tbarcrrl.wav

Tbardoc.wav

Tbardrop.wav

Rbarundl.wav

Themic~1.wav

Undo.wav

View.wav

Zoomin.wav

Zoomout.wav

These files are installed in the C:\Windows\Media\Office97 folder. The folder is named Office97 because these sounds were first made available with Office 97.

To Remove the Sounds Add-in
To remove the Sounds Add-in, follow these steps:


 * 1) On the Windows Start menu, point to Settings, and then click Control Panel.
 * 2) Double-click the Add/Remove Programs icon.
 * 3) Click Microsoft Office Sounds and then click Remove.

Additional query words: prb WD2002

Keywords: kbdownload kbdownload kbprb KB280562

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