Microsoft KB Archive/906268

= E-mail addresses in the &quot;From&quot; and &quot;Cc&quot; fields may incorrectly resolve to Quest Exchange Migration Wizard custom recipients in Exchange Server 2003 =

Article ID: 906268

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Standard Edition
 * Microsoft Exchange Server 2003 Enterprise Edition

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Important This article contains information about how to modify the registry. Make sure to back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
You reply to a message that you receive through an X.400 connector in a Microsoft Exchange Server 2003 organization. When you do this, e-mail addresses in the From and Cc fields may incorrectly resolve to Quest Exchange Migration Wizard custom recipients.



CAUSE
This problem may occur if all the following conditions are true:
 * The Exchange Server 2003 organization uses the Quest Exchange Migration Wizard.
 * The organization uses an X.400 connector between a Microsoft Exchange Server 5.5 site and an Exchange Server 2003 site.
 * The target mailbox of the message is on a server that is running Exchange Server 2003.



RESOLUTION
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.

After you apply this hotfix, you must configure the Preserve Exchange 5.5 version information registry value. To do this, follow these steps:  Click Start, click Run, type regedit, and then press ENTER. Locate and then right-click the following registry subkey:

 Point to New, and then click DWORD Value. Type Preserve Exchange 5.5 version information to name the new value, and then press ENTER. Double-click Preserve Exchange 5.5 version information, type 1 in the Value box, and then press ENTER. Quit Registry Editor</li></ol>

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
Because of file dependencies, you must have Exchange Server 2003 SP1 installed to apply this hotfix.

Restart requirement
When you apply this hotfix, the message transfer agent (MTA) service is automatically stopped and then restarted.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Prerequisites
Because of file dependencies, you must have Exchange Server 2003 SP2 installed to apply this hotfix.

Restart requirement
When you apply this hotfix, the message transfer agent (MTA) service is automatically stopped and then restarted.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

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MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

817903 New naming schema for Exchange Server software update packages

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbqfe kbfix kbbug kbexchange2003presp2fix kbpubtypekc KB906268

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