Microsoft KB Archive/918662

= You cannot send faxes from an SuSE Linux 9.0 guest operating system on a computer that is running Virtual Server 2005 R2 =

Article ID: 918662

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Virtual Server 2005 R2 Standard Edition
 * Microsoft Virtual Server 2005 R2 Enterprise Edition

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SYMPTOMS
Consider the following scenario:
 * The computer is running Microsoft Virtual Server 2005 R2.
 * The computer is running SuSE Linux 9.0 as a guest operating system.
 * A modem is connected to the serial port on the computer.
 * You try to send faxes from the guest operating system.

In this scenario, you cannot send faxes from the guest operating system.



CAUSE
This problem is caused by a timing issue that occurs when the guest operating system tries to access the serial port.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply the hotfix, the computer must be running Virtual Server 2005 R2.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Virtual Server 2005 R2, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver KB918662

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