Microsoft KB Archive/210798

= XL2000: Horizontal Borders Print Outside Print Region for PivotTable Component on HP LaserJet 5MP =

Article ID: 210798

Article Last Modified on 11/5/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Office PivotTable Component 9.0, run time

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This article was previously published under Q210798



SYMPTOMS
When you print a Web page containing a Microsoft Office PivotTable component, the borders displayed in your PivotTable are not printed correctly. Horizontal borders extend beyond the vertical borders in the PivotTable.



CAUSE
This problem may occur when all of the following conditions are true:


 * You publish a PivotTable, and in the Publish as Web Page dialog box, you click PivotTable functionality in the Add interactivity with list.

-and-


 * You print to an HP LaserJet 5MP printer.

-and-


 * Your printer driver is the Hppcl5ms.drv (4.00.950, GPC 3.78) file that ships with Windows 95 or Windows 98.

NOTE: The HP LaserJet PCL Driver vG1.30 for Windows 95/98 (HPPCL5G.drv v1.30) does not show this problem.



RESOLUTION
To resolve this problem, download and install the latest printer driver for the HP LaserJet 5MP from the Hewlett-Packard Web site at:

http://www.hp.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

NOTE: Microsoft does not support the downloading and installation of printer drivers from the Hewlett-Packard Web site. If you require assistance downloading and installing drivers, contact Hewlett-Packard technical support. For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: XL2000 pivotlist

Keywords: kbbug kbprint kbpending KB210798

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