Microsoft KB Archive/117758

Pub 1.0a Greeting Card May Print Extra Line PSS ID Number: Q117758 Article last modified on 10-28-1994 PSS database name: PUBLISHER

1.00 1.00a WINDOWS

= SYMPTOMS =

If you create a greeting card with the Greeting Card PageWizard, and print to the Microsoft Windows Printing System, a 3-inch hairline appears between pages 2 and 3. Changing the dpi or crop mark settings has no effect on this.

= CAUSE =

This behavior occurs when you use version 1.00.00.107 of the Windows Printing System driver to print to either a Hewlett-Packard (HP) LaserJet IID or III.

= RESOLUTION =

Print to the printer as a Hewlett-Packard LaserJet rather than the Windows Printing System.

= MORE INFORMATION =

Microsoft has confirmed this to be a problem in Publisher version 1.0a. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Steps to Reproduce Problem

 * 1) Start Publisher 1.0a.
 * 2) Select PageWizards, Greeting Card and Invitation.
 * 3) Choose OK.
 * 4) Create the card.
 * 5) From the File menu, choose Print, and print the file to the Windows Printing System.
 * 6) A hairline about 3 inches long appears between pages 2 and 3.

KBCategory: kbbuglist KBSubcategory: Additional reference words: 1.0 1.0a mspub wps line windows printing system laser jet hair black

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================================================================ Copyright Microsoft Corporation 1994.