Microsoft KB Archive/133131

MS Fax Err Msg: WordPad Caused a General Protection Fault…

PSS ID Number: Q133131 Article last modified on 08-22-1995

95

WINDOWS 95

= SYMPTOMS =

When you are sending a fax with Microsoft Fax, you may receive the following error message:

WordPad caused a General Protection Fault in WPSUNI.DRV

This message may appear when you are trying to send a fax from Microsoft Word for Windows or another word processor.

= CAUSE =

This error occurs if Microsoft Fax accesses an older version of the Faxcodec.dll file in the Windows folder.

= RESOLUTION =

Remove the Faxcodec.dll file from the Windows folder. The correct (Windows 95) version of the Faxcodec.dll file should be located in the Windowsfolder.

= MORE INFORMATION =

The Faxcodec.dll file is one of the Microsoft At Work Fax components for Windows for Workgroups version 3.11 and is located in the Windows folder. When you install Windows 95, a new version of the Faxcodec.dll file is placed in the Windowsfolder, but the older file is not removed from the Windows folder.

If the Windows folder is listed in the PATH statement before the Windowsfolder, Microsoft Fax may load the wrong Faxcodec.dll file.

KBCategory: kberrmsg kbatwork KBSubcategory: win95 wpp95 awfax Additional reference words: 95

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Copyright Microsoft Corporation 1995.