Microsoft KB Archive/135051

Money: How to Disable Call Waiting

PSS ID Number: Q135051 Article last modified on 08-19-1998

WINDOWS:4.0,4.0a,5.0,98,99

WINDOWS

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The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 Microsoft Money version 5.0 for Windows 95 == Microsoft Money versions 4.0 and 4.0a for Windows 95 == 

= SUMMARY =

Call waiting can interrupt your online session and cause information to be transferred incorrectly.

If you have call waiting, you should deactivate the feature while you use any communications programs, including the Online Banking Services in Microsoft Money. The exact code used to deactivate call waiting varies among phone companies. Ask your phone company for the code that disables call waiting in your area.

= MORE INFORMATION =

The steps to deactivate call waiting differ for Online Banking Services and Online Quotes Services. Use the appropriate method for your version of Online Services and your version of Money.

Online Banking or Bill Payment
To deactivate call waiting when you are dialing from Money, follow these steps.

Steps for Money 99:


 * 1) Start Money.
 * 2) Click Online on the navigation bar.
 * 3) Double click on the Account that your making the change for, then click the Connect tab, and then click the Connect button.
 * 4) Click Dialing Properties.
 * 5) Under When Dialing From Here, make sure the To Disable Call Waiting check box is selected.
 * 6) Then, select the code for your area or type your own in the box on the right.
 * 7) Click OK.

Steps for Money 98:


 * 1) Start Money.
 * 2) Click Online Banking on the navigation bar.
 * 3) Click the Connect tab, and then click the Connect button.
 * 4) Click Dialing Properties.
 * 5) Under How I Dial From This Location, make sure the “This location has call waiting” check box is selected.
 * 6) Then, select the code for your area or type your own in the box on the right.
 * 7) Click OK.

Steps for Money 5.0 and 4.0:


 * 1) Start Money.
 * 2) In Money 5.0, go to the Home Banking area. In Money 4.0, Go To the Online Services area.
 * 3) In Money 5.0, in the Connect tab for your bank, click Connect. In Money 4.0, click Call.
 * 4) Click Dialing Properties.
 * 5) Under How I Dial From This Location, make sure the “This location has call waiting” check box is selected.
 * 6) Then, select the code for your area or type your own in the box on the right.
 * 7) Click OK.

Online Quotes Service
If you only use Online Quotes Services, use the appropriate method for your version of Money to deactivate call waiting.

Steps for Money 99:


 * 1) On the desktop, double-click the My Computer icon.
 * 2) Double-click the Dial-Up Networking icon.
 * 3) In Dial-Up Networking window, double-click the Money 99 Online icon.
 * 4) Click Dialing Properties.
 * 5) Under How I Dial From This Location, make sure the “This location has call waiting” check box is selected.
 * 6) Then, select the code for your area or type your own in the box on the right.
 * 7) Click Apply and then click OK.
 * 8) In order for the changes to take effect, click Connect to make the connection.

Steps for Money 98:


 * 1) Start Money.
 * 2) Click Investments on the navigation bar.
 * 3) Click Online Quotes.
 * 4) Click Call.
 * 5) Click Dialing Properties.
 * 6) Under How I Dial From This Location, make sure the “This location has call waiting” check box is selected.
 * 7) Then, select the code for your area or type your own in the box on the right.
 * 8) Click OK.

Steps for Money 4.0 and 5.0:


 * 1) Start Money. Then at the Contents window, click Investment Portfolio.
 * 2) Click Online Quotes.
 * 3) Click Call.
 * 4) Click Dialing Properties.
 * 5) Under How I Dial From This Location, make sure the “This location has call waiting” is selected.
 * 6) Then, select the code for your area or type your own in the box on the right.
 * 7) Click OK.