Microsoft KB Archive/301317

= PRJ2000: Characters in Custom Fields Appear to Be Unreadable =

Article ID: 301317

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Project 2000 Standard Edition

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This article was previously published under Q301317



SYMPTOMS
In Microsoft Project, when you insert projects that are saved in a Microsoft Access database (.mdb) format, data in custom fields, such as Text or Number fields may not be displayed properly.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time       Version       Size       File name --  31-MAY-2001  09:46:43                 3,032,576  Msproject.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date         Time       Version       Size       File name -  31-MAY-2001  09:46:30   9.0.2001.524    782,389  Pj9od9.dll 31-MAY-2001 09:46:31   9.0.2001.507  6,160,438  Winproj.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbprb kbqfe KB301317

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