Microsoft KB Archive/191347

= Err Msg: Error Registering the OCX C:\WINDOWS\SYSTEM\quartz.dll =

Article ID: 191347

Article Last Modified on 8/29/2001

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APPLIES TO


 * Microsoft Windows Media Player 5.2

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This article was previously published under Q191347



SYMPTOMS
When you uninstall Windows Media Player, you may receive the following error message:

Advpack RegistrationOCX: Error registering the OCX C:\WINDOWS\SYSTEM\quartz.dll



CAUSE
This behavior can occur if Windows Media Player is running on your Windows 95-based computer when you uninstall it.



RESOLUTION
To resolve this issue, reinstall and then uninstall Windows Media Player. To do so, follow these steps:


 * 1) Quit Windows Media Player.
 * 2) Reinstall Windows Media Player.
 * 3) To uninstall Windows Media Player, click Start, point to Settings, click

Control Panel, double-click Add/Remove Programs, click Windows Media Player 5.2 on the Install/Uninstall tab, and then click OK.

Keywords: kbprb KB191347

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