Microsoft KB Archive/810684

= &quot;A Required dll Oleacc.dll Was Not Found&quot; Error Message When You Try to Start Encarta 2003 =

Article ID: 810684

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Encarta Encyclopedia 2003 Standard Edition
 * Microsoft Encarta Encyclopedia 2003 Deluxe Edition
 * Microsoft Encarta Reference Library 2003
 * Microsoft Encarta Reference Library 2003, when used with:
 * Microsoft Windows 98 Standard Edition

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SYMPTOMS
When you start Encarta 2003 on a Microsoft Windows 98-based computer, you may receive the following error message:

A required dll oleacc.dll was not found



CAUSE
This issue only occurs on Windows 98 First Edition machines. This issue may occur if the Oleacc.dll file is missing or is the incorrect version.



RESOLUTION
To resolve this issue use either of the following methods.

Method 1: Use Windows Update
Windows Update can be accessed online. To access Windows Update, visit the following Microsoft Web site:

http://windowsupdate.microsoft.com

Microsoft Active Accessiblity 2.0 software should be available as upgrades to the system.

Method 2: Install Microsoft Active Accessibility 2.0
To install Microsoft Active Accessibility 2.0, visit the following Microsoft Downloads Web site:

http://microsoft.com/downloads/details.aspx?FamilyID=3755582a-a707-460a-bf21-1373316e13f0&DisplayLang=en



MORE INFORMATION
The Oleacc.dll file is an Windows Accessibility file. Encarta 2003 integrates with Microsoft Accessiblity 2.0. Windows 98 First Edition does not include Microsoft Accessiblity 2.0 software. Versions of Microsoft Windows after 98 First Edition, install the accessiblity software by default. The problem will not occur in these versions of Windows.

Keywords: kberrmsg kbprb KB810684

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