Microsoft KB Archive/331920

= FIX: Messages Are Discarded Unexpectedly from the IMAP Service Inbox =

Article ID: 331920

Article Last Modified on 5/26/2005

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APPLIES TO


 * Microsoft Windows CE .NET 4.1

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This article was previously published under Q331920



SYMPTOMS
Messages that are in the Inbox for an Internet Message Access Protocol (IMAP) service may be discarded unexpectedly and cannot be recovered. You can see this problem by synchronizing the IMAP service Inbox with a desktop PC, viewing a different device Microsoft Outlook folder, and then viewing the Inbox again.



RESOLUTION
A supported software update is now available from Microsoft as Windows CE 4.1 Core OS QFE 331920. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

The English version of this package should have the following file attributes or later:   Date         Time   Version     Size       File name -  16-Nov-2002  00:21  4.1.2.1115  1,256,032  021115_armv4i_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,268,320  021115_armv4t_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,256,032  021115_armv4_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,182,304  021115_mips16_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,280,608  021115_mipsii_fp_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,276,512  021115_mipsii_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,296,992  021115_mipsiv_fp_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,296,992  021115_mipsiv_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,243,744  021115_sh3_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,243,744  021115_sh4_wce41-q331920.exe 16-Nov-2002 00:21  4.1.2.1115  1,108,576  021115_x86_wce41-q331920.exe The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.    Date        Time                   Size       File name --  Path: Public\Wceappsfe\Oak\Lib\Armv4\Debug 08-Nov-2002 00:58                  1,604,346  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Armv4\Retail 08-Nov-2002 00:55                  1,293,196  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Armv4i\Debug 08-Nov-2002 00:53                  1,607,094  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Armv4i\Retail 08-Nov-2002 00:51                  1,294,380  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Armv4t\Debug 08-Nov-2002 00:48                  1,521,170  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Armv4t\Retail 08-Nov-2002 00:46                  1,274,226  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mips16\Debug 08-Nov-2002 01:07                  1,411,460  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mips16\Retail 08-Nov-2002 01:05                  1,122,498  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsii\Debug 08-Nov-2002 01:03                  1,594,752  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsii\Retail 08-Nov-2002 01:00                  1,332,258  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsii_fp\Debug 08-Nov-2002 01:12                  1,595,120  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsii_fp\Retail 08-Nov-2002 01:10                  1,332,654  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsiv\Debug 08-Nov-2002 01:31                  1,620,824  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsiv\Retail 08-Nov-2002 01:29                  1,347,338  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsiv_fp\Debug 08-Nov-2002 01:22                  1,620,554  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Mipsiv_fp\Retail 08-Nov-2002 01:19                  1,347,230  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Sh3\Debug 08-Nov-2002 01:17                  1,438,558  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Sh3\Retail 08-Nov-2002 01:15                  1,195,576  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Sh4\Debug 08-Nov-2002 01:27                  1,437,504  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\Sh4\Retail 08-Nov-2002 01:24                  1,193,082  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\X86\Debug 08-Nov-2002 00:43                  1,331,960  Pmail.lib

Path: Public\Wceappsfe\Oak\Lib\X86\Retail 08-Nov-2002 00:41                  1,083,752  Pmail.lib



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe KB331920

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