Microsoft KB Archive/826734

= Messages that are encoded with the Chinese Traditional (Big5) code page are changed to Unicode (UTF-8)-encoded messages in Exchange 2000 Server =

Article ID: 826734

Article Last Modified on 2/21/2007

-

APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

-





SYMPTOMS
When Microsoft Exchange 2000 Server sends a message that uses the Chinese Traditional (Big5) code page, Exchange may change the coding to Unicode (UTF-8) if Exchange uses an event sink to modify the message.



Hotfix information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Exchange\EXOLEDB

Prerequisites
Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  15-Oct-2003  13:31  6.0.6521.0      3,915,776  Cdoex.dll 15-Oct-2003 13:25  6.0.6521.0        851,968  Davex.dll 15-Oct-2003 13:25  6.0.6521.0         53,248  Davexpc.dll 15-Oct-2003 13:22  6.0.6521.0        131,072  Drviis.dll 15-Oct-2003 13:22  6.0.6521.0        577,536  Dsaccess.dll 15-Oct-2003 12:33  6.0.6521.0        184,320  Dscmsg.dll 15-Oct-2003 12:33  6.0.6521.0        962,560  Emsmdb32.dll 15-Oct-2003 13:25  6.0.6521.0      2,179,072  Ese.dll 15-Oct-2003 13:25  6.0.6521.0         40,960  Eseperf.dll 08-Sep-2003 16:18                      6,991  Eseperf.hxx 15-Oct-2003 13:25                    391,634  Eseperf.ini 15-Oct-2003 13:31  6.0.6521.0      3,575,808  Excdo.dll 15-Oct-2003 13:22  6.0.6521.0        262,144  Exmime.dll 15-Oct-2003 13:25  6.0.6521.0        143,360  Exodbesh.dll 15-Oct-2003 13:25  6.0.6521.0         57,344  Exodbpc.dll 15-Oct-2003 13:25  6.0.6521.0        200,704  Exodbprx.dll 15-Oct-2003 13:25  6.0.6521.0      2,179,072  Exoledb.dll 15-Oct-2003 13:20  6.0.6521.0         81,920  Exosal.dll 15-Oct-2003 13:25  6.0.6521.0        307,200  Exprox.dll 15-Oct-2003 12:36  6.0.6521.0        143,360  Exschema.exe 15-Oct-2003 13:25  6.0.6521.0        315,392  Exsmtp.dll 15-Oct-2003 12:38  6.0.6521.0        675,840  Exwform.dll 15-Oct-2003 13:23  6.0.6521.0         40,960  Jcb.dll 15-Oct-2003 12:18  6.0.6521.0        745,472  Mapi32.dll 15-Oct-2003 12:13  6.0.6521.0         49,152  Mdbevent.dll 15-Oct-2003 12:30  6.0.6521.0      2,285,568  Mdbmsg.dll 15-Oct-2003 12:15  6.0.6521.0         32,768  Mdbrole.dll 15-Oct-2003 13:23  6.0.6521.0         24,576  Mdbtask.dll 15-Oct-2003 13:19  6.0.6521.0         94,208  Peexch50.dll 15-Oct-2003 13:20  6.0.6521.0        397,312  Phatcat.dll 15-Oct-2003 13:23  6.0.6521.0        532,480  Reapi.dll 15-Oct-2003 13:25  6.0.6521.0        311,296  Resvc.dll 15-Oct-2003 13:21  6.0.6521.0      4,657,152  Store.exe 15-Oct-2003 12:38  6.0.6521.0      3,735,552  Wmtemplates.dll

Additional installation instructions
To make sure that this hotfix works correctly, use the following procedure. After you apply the hotfix and after you complete the following procedure, Exchange will encode messages that use a Chinese Traditional code page by using Big5 encoding.

Warning If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.  Click Start, click Run, type regedit, and then click OK. Locate and then click the following subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeWEB

 On the Edit menu, point to New, and then click Key. Type Exoledb, and then press ENTER. On the Edit menu, point to New, and then click DWORD Value. Type UseBIG5Codepage, and then press ENTER.</li> Double-click UseISO2022JISCodepage, type 1 in the Value data box, and then click OK.</li> Close Registry Editor.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB826734

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.