Microsoft KB Archive/185899

= IntelliPoint: Error When Scrolling in Compton's Encyclopedia =

Article ID: 185899

Article Last Modified on 3/15/2004

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APPLIES TO


 * Microsoft IntelliPoint 2.2

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This article was previously published under Q185899



SYMPTOMS
When you try to scroll in Compton's 1996 Encyclopedia by using the Microsoft IntelliMouse wheel, you may receive an application error.

This symptom only occurs on computers that are running Microsoft Windows NT 4.0.



CAUSE
This issue occurs because Compton's 1996 Encyclopedia does not have built-in support for wheel scrolling. Additionally, the Universal Scrolling feature of the IntelliPoint software does not work in Compton's 1996 Encyclopedia.



RESOLUTION
To work around this issue, disable Universal Scrolling for Compton's 1996 Encyclopedia by adding the program to the Exceptions For Universal Scrolling list. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Mouse, and then click the Wheel tab.
 * 3) In the Universal Scrolling area, click Exceptions.
 * 4) Click Add, and then locate the executable file for Compton's 1996 Encyclopedia.
 * 5) Click this executable file, and then click Open.
 * 6) Click Close, and then click OK.
 * 7) Quit Control Panel.



MORE INFORMATION
This issue does not occur in Compton's 1998 Encyclopedia.

For additional information bout the Universal Scrolling feature and the Exceptions For Universal Scrolling list, click the following article number to view the article in the Microsoft Knowledge Base:

185536 Description of the Exceptions For Universal Scrolling list

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: intelli point general invalid page fault winnt

Keywords: kberrmsg kbbug kbnofix kbenv kb3rdparty KB185899

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