Microsoft KB Archive/262824

= SMS: A Program Runs Twice Because the SMS Wizard Displays the Program in Bold Even Though the Program Has Already Run =

Article ID: 262824

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

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This article was previously published under Q262824



SYMPTOMS
If you advertise a program that is based on a mandatory assignment to a client and you use the Allow users to run the program independently of assignments&quot; option, the program may be run twice. This problem may occur if the Advertised Programs client agent is configured to display a notification message when new advertised programs are available.

For example, this problem occurs in the following scenario:

The Offer Data Providers (ODPs) on the client refresh the offers and determine that a new advertisement is available. A notification appears to inform the user that a new advertised program is available. However, the user is away from the computer. The advertised program is mandatory, so Advertised Program Manager (APM) schedules the program to run at the appropriate time. The scheduled run time occurs before the user returns to the computer and APM runs the program. However, the notification remains visible.

The user returns and sees the notification. The user is not aware that the program has already been run, so the user clicks Yes to run the new advertised program. This displays the Advertised Programs Wizard, which displays in bold text the advertised program that has already run. The bold text typically indicates that the program has not been run. The Last Run field in the program's properties indicates that the program has already been run, but the user may not notice this field.



RESOLUTION
To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack



WORKAROUND
To work around this problem, users can check the Last Run field to determine if a program has already been run.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 4.



MORE INFORMATION
After you apply Service Pack 4 (SP4):
 * The Advertised Programs Wizard does not use bold text to display a program that has already been run.
 * The New Advertised Program Available notification dialog box is automatically closed when all advertisements have been addressed either by the user or by a mandatory program being run.

Additional query words: prodsms

Keywords: kbbug kbfix kbsms200presp4fix KB262824

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