Microsoft KB Archive/265373

= OL97: &quot;Messages in Inbox&quot; Message When You Use Resource Accounts for Conference Rooms =

Article ID: 265373

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q265373



SYMPTOMS
When you use Resource Accounts for conference rooms, delegates may receive the following message even though they cannot read or find the message:

Messages in Inbox



CAUSE
This problem may be caused by a backlog of unanswered reminders that are generated for appointments, and the Default Reminders feature may be enabled for this account.



RESOLUTION
To resolve this problem, log on to the mailbox as the Resource Account owner, click Options on the Tools menu, and then click to clear the Default Reminders check box in the Calendar section.



WORKAROUND
To temporarily work around this problem, you can dismiss the expired reminders if you use the /cleanreminders command-line switch when you start Outlook. For additional information about command-line switches, click the article number below to view the article in the Microsoft Knowledge Base:

197180 OL2000: Additional Command-Line Switches



MORE INFORMATION
This problem may not occur until a certain number of reminders are in your reminder list (the exact number may vary).

Keywords: kbprb KB265373

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