Microsoft KB Archive/190533

= "Windows Media Player cannot open " error message when you click a link to a multimedia file on a Web page =

Article ID: 190533

Article Last Modified on 9/11/2006

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APPLIES TO


 * Microsoft Windows Media Player 5.2
 * Microsoft Windows Media Player 7.0

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This article was previously published under Q190533



SYMPTOMS
When you click a link to a multimedia file on a Web page you may receive the following error message:

Windows Media Player cannot open. Please verify that the path and filename are correct and try again.

If you click Details the following information is displayed:

Windows Media Player cannot open. Please verify that the path and filename are correct and try again. (Error=80070005)



CAUSE
This behavior can occur with multimedia files other than .asf files if authentication (username and password) is required.



RESOLUTION
To work around this problem save the file to your hard disk and then open the file. To do so, follow these steps:


 * 1) In your Web browser, right-click the link.
 * 2) Click Save Target As on the shortcut menu, and save the file to your hard disk.
 * 3) Double-click the file on your hard disk.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows Media Player. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.



MORE INFORMATION
To obtain Microsoft Windows Media Player, visit the following Web site:

http://www.microsoft.com/windows/windowsmedia/download/

Additional query words: netshow

Keywords: kberrmsg kbprb KB190533

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