Microsoft KB Archive/264542

= Matrox Diagnostic Program Does Not Recognize Version of DirectX Installed =

Article ID: 264542

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q264542



The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.



SYMPTOMS
When you run the Matrox diagnostic software included with their Powerdesk utility for your graphics card, you may receive the following error message:

Is recent DirectX software installed?

Warning:Old version of DirectX installed

Description: Programs using DirectX may run slower

Reinstall DirectX from your Matrox CD-ROM or your system disks



CAUSE
This occurs because the Matrox diagnostic program detects only a small range of DirectX versions. Windows Millennium (Me) includes DirectX 7.1 which is a program that the Matrox diagnostic program does not recognize.



RESOLUTION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

To resolve this issue, download and install the latest drivers and Powerdesk utility from the Matrox website:

http://www.matrox.com

Keywords: kbdisplay kbgraphic kbhardware kbprb kbsetup KB264542

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