Microsoft KB Archive/935226

= A Windows Server 2003-based computer takes longer to start than expected after you apply the 916048 hotfix =

Article ID: 935226

Article Last Modified on 10/11/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Datacenter x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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SYMPTOMS
Consider the following scenario:  A Microsoft Windows Server 2003-based computer uses the Microsoft Storport storage driver to access external disk drives. The 916048 hotfix that is described in the following Microsoft Knowledge Base article is applied:

916048 You experience problems when you use the Microsoft Storport storage driver for host bus adapter removable storage on a computer that is running Windows Server 2003

 After you apply the 916048 hotfix, you restart the computer or you shut down the computer.

In this scenario, you may experience one or more of the following symptoms:
 * The computer takes longer to start than expected.
 * The computer cannot start if one of the external disk drives is used as a boot device.
 * The target cluster node takes longer than expected to bring the shared resources online if the computer is a cluster node.



CAUSE
This problem occurs because the system incorrectly sends a START STOP UNIT command to the external disk drives during the shutdown process.



RESOLUTION
To resolve this problem, apply the 932755 hotfix that is described in the following Microsoft Knowledge Base article:

932755 An updated Storport storage driver (version 5.2.3790.4021) is available for Windows Server 2003



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kbtshoot kbprb kbexpertiseinter KB935226

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