Microsoft KB Archive/891063

= FIX: You can only start an SNA trace when you log on as a member of the local Administrators group in Host Integration Server 2004 =

Article ID: 891063

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Host Integration Server 2004 Standard Edition

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SYMPTOMS
In Microsoft Host Integration Server 2004, you can only start an SNA trace when you log on as a member of the local Administrators group. You cannot start an SNA trace when you log on as a member of the HIS Administrators group.



CAUSE
The Host Integration Server 2004 SNA Trace Utility (Snatrace.exe) tries to open the service registry keys for the Host Integration Server 2004 services that are installed that have Read and Write permissions. The HIS Administrators group does not have Write permissions to the registry keys. This prevents the SNA trace from being started.

The Host Integration Server 2004 service registry keys include the following registry keys:

Additional registry keys may exist depending upon the Host Integration Server 2004 services that are installed.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size    File name 02-Feb-2005 18:26  6.0.1934.0  99,840  Snatrace.exe Note Because of file dependencies, the most recent fix that contains this file may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: HIS2004 HIS

Keywords: kbbug kbfix kbqfe kbhotfixserver KB891063

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