Microsoft KB Archive/166440

= Missing Internet Explorer Shortcut Icon =

Article ID: 166440

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Internet Explorer 4.0 128-Bit Edition

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This article was previously published under Q166440



SYMPTOMS
If you install Internet Explorer 4.0 in a folder whose name is longer than 78 characters, the Internet Explorer icon is missing from the Start menu. If you are using Shell Integration, the shortcut is also missing from the Quick Launch toolbar.



CAUSE
The GRPCONV module (a component of Internet Explorer), which is responsible for creating the shortcuts, is limited to processing individual folder names of 80 characters or less.



RESOLUTION
To work around this issue, use one of the following methods:
 * Remove the extra folders and manually create the shortcuts. To add Internet Explorer to the Quick Launch toolbar, drag an Internet Explorer shortcut to the toolbar.
 * Install Internet explorer in a folder whose path is fewer than 78 characters long.



MORE INFORMATION
The GRPCONV module accesses folders of 80 characters or less (including the drive letter delimiter and the folder delimiter). If the folder name is too long, a truncated folder that contains the first 78 characters of the long file name is created in the same installation path. Any shortcuts point to this truncated folder, resulting in invalid shortcuts.

Additional query words: 4.00

Keywords: kbsetup kbui KB166440

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