Microsoft KB Archive/78585

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WinWord: Print Options Don't Change with New Printer Driver

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Q78585

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The information in this article applies to:


 * Microsoft Word for Windows, versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

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SUMMARY
In Microsoft Word for Windows, selected print options remain active even if a different printer driver is configured and made active. Print options such as Reverse Print Order and Field Codes must be toggled on and off. Once selected, they remain active until you clear their check boxes.

Steps to Reproduce Problem
Note: The following steps require that more than one printer driver be installed and that the printer drivers are active on different printer ports (for example, Epson 24 Pin on LPT1 and POSTSCRIPT on LPT2).


 * 1) From the File menu, select Print. Choose the Options button, and select the Reverse Print Order check box. Choose the OK button twice.
 * 2) From the File menu, select Print Setup. Choose a different printer from the list of installed printers. Choose the OK button.
 * 3) From the File menu, select Print. Choose the Options button.

The Reverse Print Order option is still selected. Unless you clear the print options, they remain active until you exit Word for Windows.

Microsoft has confirmed this to be a problem in Word for Windows versions 1.0, 1.1, 1.1a, 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0 We are researching this problem and will post new information here as it becomes available.

Additional query words: winword winword2 word6 1.x 2.0

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