Microsoft KB Archive/945038

= You hear a noise or hum during playback when you connect a Zune device to the audio system in your vehicle by using the Zune Audio Cable =

Article ID: 945038

Article Last Modified on 11/13/2007

-

APPLIES TO


 * Zune Audio Cable

-



SYMPTOMS
When you use the Zune Audio Cable to connect a Zune device to the audio system in your vehicle, you may hear a noise or hum during playback. This issue may occur if you are using a car charger to charge the Zune device at the same time.



CAUSE
This problem occurs because of noise created by the electrical system in your car.



THINGS TO TRY
If the Zune device is charged, you can work around this issue by disconnecting the charging cable from the Zune device. This eliminates the possibility of a ground loop that can cause the noise or hum during playback.

You can also install or have a qualified mobile audio retailer install a ground loop isolator to eliminate the noise or hum.



MORE INFORMATION
The Zune Audio Cable is included in the Zune Cable Pack.

Keywords: kbzuneaccessories kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB945038

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.