Microsoft KB Archive/946403

= After you connect to a Windows Server 2008-based fax server that does not automatically create accounts, you cannot use the administrator account to manage the fax service by using Fax Service Manager =

Article ID: 946403

Article Last Modified on 1/2/2008

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APPLIES TO


 * Windows Server 2008 Datacenter
 * Windows Server 2008 Enterprise
 * Windows Server 2008 Standard

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Beta Information
This article discusses a beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice.

No formal product support is available from Microsoft for this beta product. For information about how to obtain support for a beta release, see the documentation that is included with the beta product files, or check the Web location where you downloaded the release.



SYMPTOMS
Consider the following scenario:
 * You have a Windows Server 2008-based fax server.
 * You configure this fax server so that it does not automatically create accounts.

However, after you connect to this fax server, you discover that there are no valid accounts. Additionally, you cannot use the administrator account to manage the fax service by using Fax Service Manager.



CAUSE
This problem occurs because there are no valid authenticated users to manage the fax service. Therefore, you cannot use the administrator account to manage the fax service.



RESOLUTION
To resolve this problem, configure the fax server to automatically create accounts, and then connect to the fax service.

Note After you connect to the fax server, you can reconfigure the fax server so that it does not automatically create accounts.

Keywords: kbexpertiseinter kbtshoot kbprb KB946403

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