Microsoft KB Archive/938275

= How to remove and reinstall Windows Live Services =

Article ID: 938275

Article Last Modified on 12/5/2007

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APPLIES TO


 * Windows Live Messenger
 * Windows Live Mail
 * Windows Live Writer Beta
 * Windows Live OneCare Family Safety
 * Windows Live Photo Gallery
 * Windows Live Search

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Introduction
This article describes how to remove and reinstall Windows Live Services.



MORE INFORMATION
To remove and reinstall Windows Live Services, follow these steps:  Verify that you are logged on as a user who has administrator credentials. Then, use the appropriate method:  For Windows Vista

Click Start, type windows explorer in the Start Search box, and then press ENTER. For Windows XP

Right-click Start, and then click Explore.  In the navigation pane, scroll down to the Computer folder (Windows Vista), or to the My Computer folder (Windows XP). Right-click the Computer folder or the My Computer folder, and then click Manage.

Note If you are a Windows Vista user, select Continue when you are prompted by the User Account Control.

 In the left panel, expand Local Users and Groups folder, and then select Groups.</li> In the details pane, right-click Administrators, and then select Properties.</li> Examine the Member list for your user name, and then take the appropriate action:  If your user name is not in the Member list, close all the applications, save the data, and then log off. Then, log on as a user who has administrator user rights.</li> If your user name is in the Member list, go to step 7.</li></ul> </li> Make sure that the following applications are closed.  Microsoft Office Outlook</li> Windows Live Messenger</li> Windows Live Mail</li> Windows Live Writer</li> Windows Live Photo Gallery</li> Windows Live OneCare Family Safety Settings</li> Windows Live Toolbar</li></ul> </li> To remove the desired Windows Live Services that are installed on the computer, follow these steps:  <li>For Windows Vista <ol style="list-style-type: lower-alpha;"> <li>Click Start, type programs and features in the Start Search box, and then press ENTER.</li> <li>In the list of programs, select the name of the desired Windows Live Service that you want to remove, and then click Uninstall.</li> <li>If you are prompted to confirm that you want to remove the program, click Yes. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.</li> <li>Repeat steps b and c for each Windows Live Service that you want to remove.</li> <li>Shut down and then start the computer.</li></ol> </li> <li>For Windows XP <ol style="list-style-type: lower-alpha;"> <li>Click Start, click Run, type control appwiz.cpl, and then click OK.</li> <li>In Add or Remove Programs, click the name of the desired Windows Live Service that you want to remove, and then click Remove.</li> <li>If you are prompted to confirm that you want to remove the program, click Yes.</li> <li>Repeat steps b and c for each Windows Live Service that you want to remove.</li> <li>Shut down and then start the computer.</li></ol> </li></ul> </li> <li>Reinstall the release version of Windows Live Services. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> <li>Visit the following Microsoft Web site:

http://get.live.com/wl/config_all?CID=Wave2_Home-Button

</li> <li>Click to select the check boxes for the Windows Live Services that you want to install, and then click Install.</li></ol> </li></ol>

Keywords: kbhowto kbgraphxlink kbpubtypekc kbnomt kbwinliveportal KB938275

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