Microsoft KB Archive/931796

= FIX: You cannot access the computer that is running Team Foundation Server by using a new user account =

Article ID: 931796

Article Last Modified on 11/1/2007

-

APPLIES TO


 * Microsoft Visual Studio 2005 Team Foundation Server

-



SYMPTOMS
Consider the following scenario:
 * You install Microsoft Visual Studio 2005 Team Foundation Server Service Pack 1.
 * You add an Active Directory group to a Visual Studio 2005 Team Foundation user group.
 * You add a user account to the Active Directory group.

In this scenario, you cannot use the user account to access the computer that is running Team Foundation Server until the Team Foundation Server application pool is recycled on the application tier server.

Note This is one possible scenario in which Team Foundation Server does not synchronize with Active Directory.



CAUSE
This problem occurs because of a bug that prevents the automatic syncing mechanism from starting.



Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Visual Studio 2005 Team Foundation Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Note You should apply this hotfix to the Team Foundation Server application tier server.

Prerequisites
You must have the following installed to apply this hotfix:
 * Visual Studio 2005 Team Foundation Server Service Pack 1
 * Visual Studio 2005 Team Foundation Server Quiescence GDR

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
After you apply this hotfix, Visual Studio 2005 Team Foundation Server will synchronize with Active Directory at the default interval of one hour. If you want to change the synchronization interval, change the Web.Config file. The Web.Config file is in the following location on the Team Foundation Server application tier server:

%Program Files%\Microsoft Visual Studio 2005 Team Foundation Server\Web Services

To change the Web.Config file, add the following sample code to the  section of the Web.Config file:   The value is in the h:m:s format. In the sample code, the synchronization interval is set to five minutes.

To download Visual Studio 2005 Team Foundation Server Service Pack 1, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyId=A9AB638C-04D2-4AEE-8AE8-9F00DD454AB8&displaylang=en

To download Visual Studio 2005 Team Foundation Server Quiescence GDR, visit the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?familyid=C18C756E-8F80-4987-B3BF-600068A9E3C4&displaylang=en

For more information about the hotfix for Visual Studio 2005 Team Foundation Server without a service pack, click the following article number to view the article in the Microsoft Knowledge Base:

927669 FIX: A new user does not appear in a valid Visual Studio 2005 Team Foundation Server user account

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbexpertiseadvanced kbfix kbpubtypekc kbqfe kbhotfixserver KB931796

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.