Microsoft KB Archive/224365

= Icon Remains in Control Panel After Removing CSNW or GSNW =

Article ID: 224365

Article Last Modified on 2/23/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

-



This article was previously published under Q224365



SYMPTOMS
After you uninstall Gateway Services for NetWare (GSNW) or Client Services for NetWare (CSNW), the GSNW or CSNW icon remains in Control Panel, but nothing happens when you double-click it.



CAUSE
The Nwc.cpl file may not be removed when you uninstall GSNW or CSNW. If you attempt to remove the Nwc.cpl manually, the Windows File Protection (WFP) feature restores it.



RESOLUTION
Although the GSNW or CSNW icon remains in Control Panel, you cannot use it if GSNW or CNSW is not installed. The tool becomes operational again if you reinstall GSNW or CSNW.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbprb kbui KB224365

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.