Microsoft KB Archive/238744

= Desktop Is Not Painted After Logging On =

Article ID: 238744

Article Last Modified on 10/6/2005

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APPLIES TO


 * Microsoft Internet Explorer 4.01 Service Pack 2

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This article was previously published under Q238744



SYMPTOMS
When you are running the integrated shell, the desktop may not be painted correctly after a series of logons and logoffs. This problem generally occurs after the third or fourth logon by the same user after the last reboot. Although the problem does not always occur, once it does, the problem continues to occur for that user until the computer is rebooted.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This hotfix has been localized for Simplified and Traditional Chinese.

Keywords: kbshell kbqfe kbprb kbhotfixserver KB238744

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