Microsoft KB Archive/289264

= VPN Does Not Work When User Profile Is Set to Force Callback =

Article ID: 289264

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q289264



SYMPTOMS
When a user has his or her profile set to enforce callback to a specific telephone number, if this user establishes a VPN connection and you are using Microsoft Internet Authentication Server (IAS) to authenticate users, the connection does not work.



CAUSE
When you are using VPN, callback to a specific telephone number is not possible.



RESOLUTION
To resolve this problem, install the following hotfix, and then make the following change to your IAS configuration:
 * 1) Open the IAS MMC Snap-in.
 * 2) Right-click Remote Access Policies, point to New Remote Access Policy, and then click Custom policy.
 * 3) Under policy conditions, choose &quot;NAS-Port-Type&quot; matches &quot;Virtual (VPN)&quot; then &quot;Grant RAS permission&quot;
 * 4) Click Edit profile, click Advanced, click Add, and then click Ignore-User-Dialin-Properties.
 * 5) Set the Ignore-User-Dialin-Properties attribute value to &quot;TRUE&quot;.

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

  Date         Time   Version           Size     File name --  09-Aug-2001  19:21                    413,696  Dnary.mdb 11-Sep-2001 19:06  5.0.2195.4115      28,944  Iasacct.dll 11-Sep-2001 19:06  5.0.2195.4115      97,040  Iasrad.dll 11-Sep-2001 19:06  5.0.2195.4115      97,552  Iassam.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.



MORE INFORMATION
For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Additional query words: kbNetworking

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix kbnetwork kbwin2000presp3fix kbwin2000sp3fix KB289264

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