Microsoft KB Archive/283823

= Alaris WeeCam Error Message &quot;Driver Prevents System from Going into Standby&quot; =

Article ID: 283823

Article Last Modified on 1/15/2006

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q283823





SYMPTOMS
If you attempt to put a Windows XP-based computer into hibernation, after you have started the Alaris WeeCam device, the computer is unable to hibernate. This behavior may also occur after you have started a Microsoft NetMeeting session.



CAUSE
This behavior occurs because the USB Alaris Camera device driver is not hibernate-compatible, and it prevents the computer from entering hibernation.



RESOLUTION
To resolve this behavior, use any of the following methods:
 * Quit all programs, and then try again.
 * Remove the Alaris Camera.
 * Contact Alaris for an updated Alaris WeeCam driver that is hibernate-compatible.



MORE INFORMATION
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbhardware kbprb kb3rdparty KB283823

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