Microsoft KB Archive/924281

= Event ID: 271 occurs when you create a volume using the Storage Provisioning Wizard in Windows Storage Server 2003: &quot;The Plug and Play operation cannot be completed&quot; =

Article ID: 924281

Article Last Modified on 3/28/2007

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APPLIES TO


 * Microsoft Windows Storage Server 2003
 * Microsoft Windows Storage Server 2003 R2
 * Microsoft Windows Storage Server 2003 R2 x32 Enterprise
 * Microsoft Windows Storage Server 2003 R2 x32 Standard
 * Microsoft Windows Storage Server 2003 R2 x64 Standard
 * Microsoft Windows Storage Server 2003 R2 x64 Enterprise

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SYMPTOMS
When you use the Storage Provisioning Wizard in Microsoft Windows Storage Server 2003 to create a volume, the following event may appear in the System log: Event Type: Information

Event Source: PlugPlayManager

Event Category: None

Event ID: 271

Description:

The Plug and Play operation cannot be completed because a device driver is preventing the device from stopping. The name of the device driver is listed as the vetoing service name below.

Vetoed device: MPIO\DISK&VEN_XXX

Vetoing device: MPIO\Disk&Ven_XXX

Vetoing service name: FileSystem\RAW

Veto type 6: PNP_VetoDevice

This message is logged a few seconds after the Microsoft Multipath I/O (MPIO) driver indicates that a new MPIO disk has been created, and a new path has been added to the MPIO disk.



Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
To apply this hotfix, the computer must be running one of the following operating systems:
 * A 32-bit version of Windows Storage Server 2003 with Service Pack 1 (SP1)
 * A 32-bit version of Windows Storage Server 2003 R2
 * An x64-based version of Windows Storage Server 2003

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Storage Server 2003, x64-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.



MORE INFORMATION
For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

For more information about the terms that are used to describe software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Technical support for x64-based versions of Microsoft Windows
If your hardware came with a Microsoft Windows x64 edition already installed, your hardware manufacturer provides technical support and assistance for the Windows x64 edition. In this case, your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation by using unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with a Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware. If you purchased a Windows x64 edition such as a Microsoft Windows Server 2003 x64 edition separately, contact Microsoft for technical support.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:

http://www.microsoft.com/windowsxp/64bit/default.mspx

For product information about x64-based versions of Microsoft Windows Server 2003, visit the following Microsoft Web site:

http://www.microsoft.com/windowsserver2003/64bit/x64/default.mspx

Additional query words: Winx64 Windowsx64 64bit 64-bit

Keywords: kbwinserv2003sp2fix kbwinserv2003presp2fix kbfix kbbug kbhotfixserver kbqfe kbprb kbexpertiseadvanced KB924281

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