Microsoft KB Archive/179622

= Err Msg: Encarta Was Not Able to Integrate Any New Updates =

Article ID: 179622

Article Last Modified on 1/22/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 98 Standard Edition
 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q179622



SYMPTOMS
When you double-click an Encarta Monthly Update file, you may receive the following error message:

Encarta was not able to integrate any new updates.



CAUSE
This behavior can occur if you download the Monthly Update file, and then save the update file to any folder other than the default folder for update files.



RESOLUTION
To resolve this behavior, move the Monthly Update file to the default folder for update files.

The location of the default folder for update files in Encarta 98 is:

Program Files\Microsoft Reference\Encarta Encyclopedia\Update98

The location of the default folder for update files in Encarta 99 is:

Program Files\Microsoft Reference\Encarta Encyclopedia\Update99

To integrate the Monthly Update file contents into Encarta, double-click the update file after you move it to the appropriate default folder.



MORE INFORMATION
For information about how to move a file in Windows, see the "Moving a File or Folder" Help topic in Microsoft Windows 95 or the "Moving Files, Folders" Help topic in Microsoft Windows 98.

To view this topic, click Start, click Help, click the Index tab, type moving, click the "Files or Folders" or "Moving Files, Folders" Help topic, and then click Display.

Additional query words: multi multi-media media mm merge add incorporate

Keywords: kberrmsg kbinfo kbfaq KB179622

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