Microsoft KB Archive/196290

= Picture It! Express Err Msg: Cannot Find Media File... =

Article ID: 196290

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Plus! 98 Standard Edition

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This article was previously published under Q196290



IMPORTANT: This article contains information about editing the registry. Before you edit the registry, make sure you understand how to restore it if a problem occurs. For information about how to do this, view the "Restoring the Registry" Help topic in Regedit.exe or the "Restoring a Registry Key" Help topic in Regedt32.exe.



SYMPTOMS
When you click to play a movie in the Picture It! Express online Help file, you may receive the following error message, even if the Microsoft Plus! 98 CD-ROM is inserted in the CD-ROM drive:

Cannot find media file. Please insert the CD into the CD drive and try again.



CAUSE
This behavior can occur if the value data of the Help Media value in the Windows registry is not correct.



RESOLUTION
WARNING: Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk.

For information about how to edit the registry, view the "Changing Keys And Values" Help topic in Registry Editor (Regedit.exe) or the "Add and Delete Information in the Registry" and "Edit Registry Data" Help topics in Regedt32.exe. Note that you should back up the registry before you edit it. If you are running Windows NT, you should also update your Emergency Repair Disk (ERD).

To resolve this issue, enter the correct value data of the Help Media value in the Windows registry. To do this, follow these steps:   Use Registry Editor to open the following registry key: HKEY_LOCAL_MACHINE\Software\Microsoft\Picture It! Express\InstallDest   Change the value data of the Help Media entry to the following path  :\PIE\UAFiles where is the drive letter of the CD-ROM drive.  Quit Registry Editor, and then restart the computer.

Additional query words: plus98 pie

Keywords: kbenv kberrmsg kbprb KB196290

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