Microsoft KB Archive/172964

= OLEXP: Error Message: Error Importing Address Book =

Article ID: 172964

Article Last Modified on 10/9/2003

-

APPLIES TO


 * Microsoft Outlook Express 4.0
 * Microsoft Outlook Express 4.0

-



This article was previously published under Q172964



SYMPTOMS
When you attempt to import an address book from Netscape Address Book into Windows Address Book, you may receive the following error message:

Error importing address book.



CAUSE
This behavior can occur if Netscape Address Book is currently running.



RESOLUTION
Quit Netscape Address Book and then attempt to import the address book again.

Additional query words: wab 4.00

Keywords: kberrmsg KB172964

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.