Microsoft KB Archive/190431

Zone: “80004002” Error Message When Signing In to the Zone

PSS ID Number: Q190431 Article last modified on 05-21-1999

WINDOWS:

WINDOWS

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The information in this article applies to:

 == MSN Gaming Zone == 

= SYMPTOMS =

When you attempt to sign in to MSN Gaming Zone, you may receive the following error message:

Error: 80004002

= RESOLUTION =

To resolve this issue, reregister the Oleaut32.dll file. To do this, follow these steps:


 * 1) Click Start, and then click Run.
 * 2) In the Open box, type “regsvr32 oleaut32.dll” (without the quotation marks), and then click OK. You should receive a message that the file registration succeeded.
 * 3) Sign in to the Zone.

= MORE INFORMATION =

For more information about how to register Zone .dll files and how to troubleshoot Zone file registration problems, please see the resolution section of the following article in the Microsoft Knowledge Base:

Q190118 Zone Error Message: No Such Interface Is Supported

Additional query words: 4.00 msgame igz z4

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========================================================= Keywords : kbenv kberrmsg igz kbimu msgame z4 Version : WINDOWS: Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.