Microsoft KB Archive/254745

= Visio5: When You Use the Connect Devices Option After AutoDiscovery, Generic Shapes, Not Visio Network Equipment (VNE) Shapes, Appear on the Diagram =

PSS ID Number: 254745

Article Last Modified on 11/9/2000

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The information in this article applies to:


 * Microsoft Visio Enterprise 5.0x

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This article was previously published under Q254745



SYMPTOMS
After AutoDiscovery, if you use the Connect Devices option to connect devices to the network, Visio Enterprise may add generic shapes to the diagram instead of Visio Network Equipment (VNE) shapes.



CAUSE
When Visio Enterprise discovers a device, it searches for the device's SysObjectID. The SysObjectID is the Simple Network Management Protocol (SNMP) value that vendors use to identify their products.

If Visio Enterprise matches the SysObjectID of a device to a grouped shape, it places the matching shape on the drawing page. If the program cannot locate or map the SysObjectID, it places a generic shape, such as a workstation, on the drawing page.



RESOLUTION
Map devices from your discovered diagram to shapes in the VNE folder, and then use the Connect Devices option again.

To map devices from your discovered drawing to shapes in the VNE folder:
 * 1) On the AutoDiscovery menu, point to Configuration, and then click Map Device Shapes.

The Map Device Shapes dialog box appears.
 * 1) Select Map Object Types. The dialog box changes to include a list of device types, device names, stencils, and shapes.
 * 2) Check the device types that you want to map, and then click Load Objects.

Visio Enterprise loads devices of the selected types.
 * 1) Under Name, select the device that you want to map.
 * 2) Under Stencils, double-click the Solutions folder, double-click the VNE folder, and then select a stencil.

Shapes in that Stencil appear under Shapes.

NOTE: Although this article focuses on shapes in the VNE folder, you can map any device in your diagram to any shape from any stencil. To learn more about mapping objects, see pages 36-39 of the Modeling in Visio Enterprise manual or the "About Mapping Shapes" topic in Help.
 * 1) Under Shapes, select the shape to which you want to map the device.

Visio Enterprise temporarily saves the mapping. You can continue to map devices to shapes before exiting the dialog box.
 * 1) Repeat step 6 until you have mapped all the devices that you want, and then click OK.

Visio Enterprise saves all the mappings and uses them the next time that it adds a device to your diagram.

All devices with the same SysObjectID as the device that you are mapping will use the new mapping. For example, if you are mapping a specific type of router, all routers of that type will be mapped to the shape you select later in this procedure.

If you want to replace shapes already on the page, delete the shapes, and then use the Connect Devices option again. Visio Enterprise adds the newly mapped shapes to your diagram.

Keywords: kbprb KB254745

Technology: kbVisio500xSearch kbVisioSearch kbZNotKeyword3

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