Microsoft KB Archive/255212

= Event Viewer Records Event ID 8020 Errors for the Directory Service Manager for NetWare =

Article ID: 255212

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q255212



SYMPTOMS
Event Viewer records the following Event ID 8020 error message for the Directory Service Manager for NetWare (DSMN):

Event ID 8020

The synch agent services failed to modify account [username] on the NetWare server [servername] due to error 10256

The synch agent services failed to modify account [username] on the NetWare server [servername] due to error 10239



RESOLUTION
To work around this behavior, do one of the following:


 * 1) Remove the specified user account from the NetWare-based server. DSMN then recreates the account as part of the normal synchronization.
 * 2) Remove the NetWare-based server from DSMN management, and then add it back.



MORE INFORMATION
To determine what DSMN action caused the error, subtract 10001 from the error (10256 - 10001) or (10239 - 10001), and convert the decimal number to hexadecimal. The hexadecimal number is the NetWare error returned to DSMN by NetWare when the error occurred.

The error 10239 maps to a NetWare error of 238(EE), which maps to ERROR_OBJECT_ALREADY_EXISTS. The error 10256 maps to a generic NetWare error of 255(FF). This can be any of several errors, depending on the DSMN actions.

Keywords: kbprb KB255212

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