Microsoft KB Archive/934298

= The Knowledge Base Search feature in Advanced Search does not work when you use the &quot;Use Like Words&quot; option in the Portuguese version of Microsoft Dynamics CRM 3.0 =

Article ID: 934298

Article Last Modified on 10/31/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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SYMPTOMS
Consider the following scenario:
 * You are using the Portuguese version of Microsoft Dynamics CRM 3.0.
 * You search for articles by using the Key Words option.
 * You use the Use Like Words option in the Knowledge Base Search feature in Advanced Search.

In this scenario, nothing is returned in the search results.



CAUSE
This problem may occur if the following conditions are true:
 * The Full-Text Indexing feature for the Microsoft Dynamics CRM database is enabled in Microsoft SQL Server 2005.
 * The stemmers for SQL Server 2005 are installed, and the word breakers for SQL Server 2005 are installed.
 * The stemmers and the word breakers are not registered. Or, the stemmers and the word breakers are registered incorrectly.



RESOLUTION
To resolve this problem, manually register the Portuguese (Brazilian) word breaker. For more information about how to manually register the word breaker, click the following article number to view the article in the Microsoft Knowledge Base:

908441 Licensed third-party word breakers are not installed by default in SQL Server 2005 Community Technology Preview September 2005

If the problem is not resolved after you manually register the word breaker, contact Microsoft Customer Support Services. For a complete list of telephone numbers for Microsoft Customer Support Services, and for information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support



MORE INFORMATION
For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

271818 How to configure Windows 2000 Indexing Service to use the Neutral word breaker

325335 How to transfer a database from one collation to another collation in SQL Server

905617 SQL Server 2005 full-text search includes improved and updated noise word files

Additional query words: crm3 crm30 crm3.0

Keywords: kbtshoot kbmbsmigrate kbprb KB934298

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