Microsoft KB Archive/136469

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Cannot Install WordPerfect Presentations 2.0

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Q136469

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you install WordPerfect Presentations version 2.0, you may receive the following error message:

System Error

The file you are trying to open is already in use by another program. Quit the other program, and then try again.

If you click Cancel, you receive the following message:

Error

File installation error: Unable to open c:\ \system\ddeml.dll.

CAUSE
This error occurs because Windows 95 prevents the WordPerfect Presentations Setup program from replacing the Windows 95 Ddeml.dll file.

RESOLUTION
Please contact WordPerfect for information about resolving this problem.

Note that WordPerfect Presentations 2.0 works correctly if it was installed in your previous version of Windows and you then upgraded to Windows 95.

STATUS
This situation is most likely caused by design changes in Windows 95. Microsoft has confirmed that it is not caused by a problem in Windows 95.

MORE INFORMATION
This problem does not occur with WordPerfect Presentations version 3.0.

Keywords : win95 appscomp

Issue type :

Technology : kbWin95search kbWin95