Microsoft KB Archive/252182

= Stop 0x0000007F When You Restart Your Computer with MCD Tape Changers =

Article ID: 252182

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q252182



SYMPTOMS
After you restart your computer with tapes in the tape changer library, you may receive the following error message on a blue screen at the end of the auto inventory sequence:     Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000) UNEXPECTED_KERNEL_MODE_TRAP



CAUSE
This issue can occur because of a divide by zero error in the mini class tape drivers ChangerGetElementStatus function.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 How to Obtain the Latest Windows 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.

Keywords: kbhotfixserver kbqfe kbbug kberrmsg kbfix kbqfe kbwin2000sp1fix KB252182

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