Microsoft KB Archive/324412

= WinMX Causes an Error Message in Windows XP =

Article ID: 324412

Article Last Modified on 6/14/2002

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q324412



SYMPTOMS
When you are using the FrontCode Technologies 'WinMX' program, you may receive the following error message:

WinMX has encountered a problem and needs to close. We are sorry for the inconvenience.

If the error message is still displayed and you want to see the data that the error report contains, click the click here link at the bottom of the message box. You then see error signature information that may be similar to the following:   App Name   App Version  Module Name  Module Version  Offset -  winmx.exe  2.6.0.0      ntdll.dll    5.1.2600.0      000036f7



CAUSE
This issue may occur if WinMX version 2.6.0.0 by FrontCode Technologies is installed. There is a known compatibility issue between this program and the Microsoft software that is listed at the beginning of this article.



RESOLUTION
To resolve this issue, contact FrontCode Technologies to inquire about the availability of a fix for this issue. For information about how to do so, please visit the following FrontCode Technologies Web site:

http://www.winmx.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.



MORE INFORMATION
For information about how to contact FrontCode Technologies, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kberrmsg kbprb kb3rdparty kbprod2web KB324412

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