Microsoft KB Archive/300242

= Transactional MTS Applications May Freeze If MSDTC Stops Responding =

Article ID: 300242

Article Last Modified on 9/2/2005

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APPLIES TO


 * Microsoft Windows NT 4.0 Service Pack 6a

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This article was previously published under Q300242



SYMPTOMS
Under stress conditions, Microsoft Distributed Transaction Coordinator (MSDTC) may stop responding, or hang, because of a critical section that is not correctly freed by an MSDTC thread. This can freeze Microsoft Transaction Server (MTS) applications that use MSDTC transactional capabilities.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version              Size  File name --  25-Jun-2002  14:25  2002.6.911.0       71,168  Adme.dll 25-Jun-2002 14:25  2002.6.911.0      131,584  Dtccm.dll 25-Jun-2002 14:26  2002.6.911.0      185,344  Dtcxatm.dll 25-Jun-2002 14:26  2002.6.911.0       24,064  Msdtc.dll 25-Jun-2002 14:26  2002.6.911.0      105,984  Mtsevents.dll 25-Jun-2002 14:26  2002.6.911.0       49,152  Mtxas.dll 25-Jun-2002 14:27  2002.6.911.0      466,944  Mtxex.dll NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT Server version 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.



MORE INFORMATION
Keywords: kbbug kbfix kbqfe KB300242

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