Microsoft KB Archive/187854

= McAfee Virus Scan Hangs When Norton Utilities Is Installed =

Article ID: 187854

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Plus! 98 Standard Edition

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This article was previously published under Q187854



SYMPTOMS
When you run the McAfee Virus Scan utility included with Plus! 98, your computer may stop responding (hang).



CAUSE
This behavior can occur if Norton Utilities 3.0 for Microsoft Windows 95 is installed on your computer.



RESOLUTION
To resolve this issue, install the update for Norton Utilities 3.0 for Windows 95. For information about how to obtain this update, visit the following Web site:

http://www.symantec.com



MORE INFORMATION
The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party product discussed here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: plus98 virusscan crash freeze lock

Keywords: kb3rdparty kbprb KB187854

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