Microsoft KB Archive/331431

= Office Keyboard Function Keys Do Not Work During Setup =

Article ID: 331431

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Outlook 2001 for Mac
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, 64-Bit Datacenter Edition
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition

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This article was previously published under Q331431



SYMPTOMS
When you try to install Windows, you may experience one or both of the following symptoms:
 * The 12 function keys (F1 through F12) may not work during the text mode portion of Setup.
 * When you press the F8 key to agree to the End User License Agreement (EULA), nothing may occur, and you may not be able to continue Setup.



CAUSE
This problem may occur if you are using an Office keyboard. The Office keyboard can use different programmable functions for the F1 through F12 function keys. By default, the keyboard is configured to use the different functions for the F1 through F12 keys when you start your computer.



WORKAROUND
To work around this problem, press the &quot;F LOCK&quot; key on the Office keyboard to cause the standard functions for the F1 through F12 keys to be used, and then continue Setup.



MORE INFORMATION
For additional information about the Office keyboard, visit the following Microsoft Web site:

http://www.microsoft.com/hardware/mouseandkeyboard/productlist.aspx?type=Keyboard

Keywords: kbsetup kbprb KB331431

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