Microsoft KB Archive/264171

= SMS: Incomplete Secondary Site Removal May Generate Component Status Message 3400 =

Article ID: 264171

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q264171



SYMPTOMS
When a System Management Server (SMS) 2.0 secondary site server removal process is incomplete it may leave behind active send request and job files on the parent site. The following messages may be reported by the SMS Scheduler Component under Component Status:

ID=3400: SMS Scheduler does not have an address defined at site %2 for site %1. Files cannot be sent from site %2 to site %1 until an address is defined.

Solution: Define a valid address at site %2 for site %1 in the SMS Administrator console under Site Hierarchy -> %2 -> Site Settings -> Addresses.



CAUSE
This issue can occur if there is still a valid send request and job file left behind on the parent site to remove the secondary site server. When this occurs, the secondary site does not exist, so the message continues unless you remove the send request and job file.



WORKAROUND
To work around this issue, use either of the following methods:

NOTE: Use one of the following methods and verify that the old site is completely removed before you install a new site with the same site code.

Method 1
The preferred method to delete all jobs that are targeted to the child site is to use the Preinst.exe utility. However, this can cause a problem in a situation where you have other active jobs for the same site code (ZZZ). This may occur if you decided to utilize a different computer and want to use the same site code. In this situation you should use method 2.

Because there could be additional jobs or send requests waiting in the queue, you should perform these steps more than once to verify that all items have been purged.

The Preinst.exe utility is part of the System Management Server Resource Kit as well as the System Management Server CD Supportability Files.

To delete all jobs, type Preinst /DELJOB: from the Parent site, and then press ENTER, where  is the old site code.

Method 2

 * 1) Stop the SMS Executive Service and the SMS Site Component Manager Service.
 * 2) Examine the Sched.log file in the Sms\Logs folder to locate the reference to the old secondary site, and note the old site code.
 * 3) Determine and note the send request ID (for example, 1_001ZZZ) and the job ID (for example, 00000001).
 * 4) Under \SMS\Inboxes\Schedule.box\Requests, remove the .srq file with the name of the send request ID you noted in step 3.
 * 5) Under \SMS\Inboxes\Schedule.box, remove the .job file with the job ID you noted in step 3.
 * 6) Start the SMS Site Component Manager and the SMS Executive services and then examine the log to ensure that there are no more references to this job for the secondary site.

Additional query words: prodsms

Keywords: kbpackage kbprb kbscheduler kbserver kbsoftwaredist KB264171

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