Microsoft KB Archive/814453

= &quot;Subscript Out of Range&quot; Error Message When You Add a Duplicate File Name Extension =

Article ID: 814453

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Commerce Server 2000 Standard Edition

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SYMPTOMS
When you add an excluded file name extension in the Import Web Server Logs DTS task properties two times and you then delete the file name extension, both entries are removed. When you try to add this extension again, you receive the following error message:

Subscript out of Range.

This problem also causes invalid entries in the MSCS_Admin database. These invalid entries must be resolved manually.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Commerce Server 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size     File name --  13-Feb-2003  22:49  4.0.0.3862  409,699  Csdwdtslogimports.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbqfe kbhotfixserver KB814453

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