Microsoft KB Archive/810812

= You receive a &quot;The specified domain either does not exist or could not be contacted&quot; error message when you try to create a mailbox by using the Active Directory Users and Computers snap-in on a Windows 2000-based workstation =

Article ID: 810812

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you try to create a mailbox by using the Active Directory Users and Computers snap-in, you receive the following error message:

The specified domain either does not exist or could not be contacted facility win32 ID no. c007054b Microsoft Active Directory - Exchange Extension.

This problem occurs when the following conditions are true:
 * You are using the Active Directory Users and Computers snap-in on a Microsoft Windows 2000-based workstation.
 * The workstation belongs to a Microsoft Windows NT 4.0-based domain.
 * You are trying to connect to a Windows 2000-based domain.
 * The Windows 2000-based domain contains a computer that is running Microsoft Exchange 2000 Server.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 03-Dec-2002 03:37  6.0.6375.0         69,632  Ccmproxy.dll 03-Dec-2002 03:36  6.0.6375.0      8,458,240  Exadmin.dll 03-Dec-2002 03:37  6.0.6375.0         73,728  Inproxy.dll 03-Dec-2002 03:37  6.0.6375.0      4,644,864  Maildsmx.dll 03-Dec-2002 03:37  6.0.6375.0         77,824  Pcproxy.dll 03-Dec-2002 03:37  6.0.6375.0         94,208  X400prox.dll 03-Dec-2002 03:37  6.0.6375.0      2,969,600  Mad.exe

Note Because of file dependencies, this hotfix requires Microsoft Exchange 2000 Server Service Pack 3.



WORKAROUND
To work around this problem, create the mailbox by using the Active Directory Users and Computers snap-in on the computer that is running Exchange 2000 Server. You can use the snap-in locally or through Terminal Services.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XADM

Keywords: kbhotfixserver kbqfe kbfix kbexchange kbqfe KB810812

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