Microsoft KB Archive/131026

SuperPrint Doesn’t Print All Check Information

PSS ID Number: Q131026 Article last modified on 09-12-1997

1.0 2.0 3.0 4.0 5.0

WINDOWS

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========================================================= 1.0 2.0 3.0 4.0 5.0 WINDOWS kbprint kb3rdparty kbusage kbprb

= SYMPTOMS =

If you have installed SuperPrint version 2.2 or 3.1 and have it configured for Batch Mode for use with a laser or inkjet printer, information may be missing or cut-off the check when you print checks with Money. The problems may occur when SuperPrint isn’t even running. This problem occurs in Windows 3.x and Windows 95.

= RESOLUTION =

Use one of the following methods to resolve this problem.

METHOD 1
To correct this problem in Windows 95, use SuperPrint version 4.0 with all versions of Money and all laser checks.

-or-

METHOD 2
Turn off batch printing and utilize a background printing mode by following the steps below:


 * 1) Run SuperQueue.
 * 2) On the File Menu, click Queue Setup.
 * 3) From the list of printers, select your printer.
 * 4) Choose Configure Queue.
 * 5) Select Background Printing. Click OK.

-or-

METHOD 3
Remove SuperPrint from your hard disk by following the steps below:


 * 1) Run SuperPrint de-install.
 * 2) Choose YES to remove. Choose OK.

= MORE INFORMATION =

SuperPrint is a print spooler designed to improve printing speed, quality, and productivity.

The following check types are affected by SuperPrint’s SuperQueue:


 * Laser Wallet: Money Version 3.0
 * Laser Standard: All Versions of Money
 * Laser Voucher: All Versions of Money

Results vary depending on the printer type and driver.

The SuperPrint products discussed here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products’ performance or reliability.

KBCategory: kbprint kb3rdparty kbusage kbprb KBSubcategory:

Additional reference words: w_money 1.00, 2.00, and 3.00 RC

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========================================================= Version : 1.0 2.0 3.0 4.0 5.0 Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.