Microsoft KB Archive/114017

= GPF When Switching Between Communications and Word Processor =

Article ID: 114017

Article Last Modified on 1/14/2000

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APPLIES TO


 * Microsoft Works 3.0 Standard Edition

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This article was previously published under Q114017



SUMMARY
Switching from the Communications module to the Word Processor module and back while dialing can cause a general protection (GP) fault.



Steps to Reproduce Problem

 * 1) Create a new Communications and a new Word Processor document in Works.
 * 2) Switch to the Communications document and dial the number of an online service.

NOTE: This step assumes that all the Communications settings in Works (COM port, baud rate, and so on) are set correctly.
 * 1) While the modem is dialing, quickly switch to the Word Processor and type some text.

NOTE: The Dialing Status dialog box will still be displayed on the screen.
 * 1) Choose the Cancel button in the Dialing Status dialog box.
 * 2) A GP fault occurs in MSWORKS.EXE.

Microsoft has confirmed this to be a problem in Works version 3.0 for Windows. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: kbhowto wp switch

Keywords: kbhowto KB114017

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