Microsoft KB Archive/114758

= TrueType Fonts Are Randomly Dropped with Kyocera F-800 =

Article ID: 114758

Article Last Modified on 10/31/2006

-

APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

-



This article was previously published under Q114758



SYMPTOMS
When you print to a Kyocera F-800 or F-800a, there will be TrueType fonts randomly missing throughout a document. The behavior is consistent when you print the same document, but characters may be dropped when you print new documents. You will be unable to predict which characters will drop when you print different documents. The problem does not seem to occur with TrueType fonts 12 points and greater, but consistently occurs with smaller fonts. There also appears to be a second problem where the first character downloaded does not print. The same character will not print if it appears later in the document. This behavior does not exist in Windows 3.1 because TrueType downloading is handled differently.



WORKAROUND
To resolve this problem, upgrade to Windows NT Workstation and Server version 3.5.

You might be able to work around the first problem by installing more printer memory or printing TrueType fonts as graphics (to do this in Windows NT, do not select the Download TrueType fonts option in Printer Setup from within the specific application). You might also avoid the problem by using larger TrueType fonts. (greater than 11 points) or by resetting the printer.



STATUS
Microsoft has confirmed this to be a problem in Windows NT and Windows NT Advanced Server version 3.1. This problem was corrected in Windows NT Workstation or Server version 3.5.

The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: prodnt F800 F800a

Keywords: kbprint KB114758

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.