Microsoft KB Archive/185629

= XCLN: Displaying This Message Correctly Requires a Custom E- Form =

Article ID: 185629

Article Last Modified on 10/28/2006

-

APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Service Pack 1
 * Microsoft Outlook 97 Standard Edition
 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q185629





SYMPTOMS
When you try to open a message that is located in an MS Mail Shared Folder and has been created using Microsoft Electronic Forms Designer version 1.0, the following error message will be displayed in a standard note form:

Displaying this message correctly requires a custom E-Form that is not

available or is incorrectly installed. Please contact your network

administrator for more information.

This problem occurs if the message is being opened with an Exchange or Outlook client.



CAUSE
The Exchange and Outlook clients are unable to view an E-Form stored in an MS Mail shared folder.



WORKAROUND
To work around this problem, drag the message into your Inbox folder.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 8.5

Keywords: kbbug KB185629

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.