Microsoft KB Archive/79131

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WinWord: Corrupt Document Causes UAE During File Conversion

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Q79131

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The information in this article applies to:


 * Microsoft Word for Windows, version 2.0

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SUMMARY
Microsoft Word for Windows version 2.0 may produce an unrecoverable application error (UAE) if you attempt to convert a corrupt file.

MORE INFORMATION
When you open a document in Word for Windows version 2.0 that has a format other than Normal, Word displays the Convert File From dialog box. All of the file converters installed for Word for Windows display in this dialog box. The appropriate converter should already be selected; choosing the OK button initiates the conversion process.

If the file you want to convert is corrupt or damaged in any way, a UAE may occur. After receiving a UAE, you should exit Windows, and restart your machine to reset the computer's memory.

Data from corrupted documents can sometimes be recovered. There are third-party utility programs available to aid in this process. If you do not have access to such a utility program, you can use the MS-DOS COPY CON command.

For more information on COPY CON, query on the following words:

"winword and copy and con" Microsoft has confirmed this to be a problem in Microsoft Word for Windows version 2.0. We are researching this problem and will post new information here as it becomes available.

Additional query words:

Keywords : kbconversion

Issue type :

Technology :