Microsoft KB Archive/273625

= Midtown Madness 2: How to Troubleshoot Video Problems =

Article ID: 273625

Article Last Modified on 6/17/2005

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APPLIES TO


 * Microsoft Midtown Madness 2

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This article was previously published under Q273625



SUMMARY
This article describes how to troubleshoot common video problems in Microsoft Midtown Madness 2.



MORE INFORMATION
To troubleshoot video problems in Midtown Madness 2, restart the computer, and then use the following methods in the order in which they are presented.

Check System Requirements
Make sure that your computer meets or exceeds the minimum system requirements that you need to run Midtown Madness 2.

For additional information about the minimum system requirements that you need to run Midtown Madness 2, click the article number below to view the article in the Microsoft Knowledge Base:

273786 Midtown Madness 2: Minimum System Requirements

Reduce the Video Resolution and the Graphics Texture Quality
To reduce the video resolution and the graphics texture quality in the game:
 * 1) Start Midtown Madness 2.
 * 2) On the startup screen, click Options.
 * 3) Click Graphics.
 * 4) In the Resolution box, click 640x480, 16 bit color.
 * 5) In the Texture Quality box, click Low - Recommended.
 * 6) In the Object Detail box, click Low.
 * 7) Click Done.
 * 8) Click Back.

If the issue continues to occur, proceed to the next method.

Turn Off Graphics Features
To turn off the graphics features in the game:  On the main start screen, click Options. Click Graphics. Click to clear the following check boxes:  Show Pedestrians Textured Sky Vehicle Reflections</ul>

</li> In the Cloud Shadows box, click None.</li></ol>

If the issue continues to occur, proceed to the next method.

Check for Known Video Configuration Issues
For additional information about how to check for known video configuration issues, click the article number below to view the article in the Microsoft Knowledge Base:

273503 MM2: Known Video Issues in Midtown Madness 2

If the issue continues to occur, proceed to the next method.

Obtain and Install the Latest Version of Your Video Driver
Contact your hardware manufacturer to inquire about how to obtain and install the latest version of the video driver for your video adapter.

For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

To determine the manufacturer and the model of the video adapter that is installed in your computer:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click System.
 * 3) Click the Device Manager tab.
 * 4) Click the plus sign (+) next to Display adapters to expand the branch.
 * 5) Under the Display Adapters branch, note the manufacturer and the model of your video adapter, and then click OK.
 * 6) Close Control Panel.

If the issue continues to occur, proceed to the next method.

Disable 3D Hardware Acceleration in Midtown Madness 2
To disable 3D hardware acceleration in Midtown Madness 2:
 * 1) Start Midtown Madness 2.
 * 2) On the main start screen, click Options.
 * 3) Click Graphics.
 * 4) In the Renderer box, click Software only (no 3D video card).
 * 5) Click Done.
 * 6) Click Back.

If the issue continues to occur, proceed to the next method.

Reduce Graphics Hardware Acceleration in Microsoft Windows
To reduce graphics hardware acceleration in Windows: <ol> Click Start, point to Settings, and then click Control Panel.</li> Double-click System.</li> Click the Performance tab, and then click Graphics.</li> Move the Hardware Acceleration slider until it is one notch to the right of None (the Basic acceleration setting).</li> Click OK, and then click Close.</li> When you are prompted to restart the computer, click Yes.NOTE: If you encounter any problems after you reduce graphics hardware acceleration, follow these steps to restore graphics hardware acceleration to the original setting:

<ol style="list-style-type: lower-alpha;">  Restart Windows in Safe mode. To do this, follow the appropriate steps for your operating system.

Microsoft Windows 98
Restart your computer, press and hold down the CTRL key when your computer completes the Power On Self Test (POST), and then select Safe Mode from the Startup menu.

Microsoft Windows 95
Restart the computer. When you see the &quot;Starting Windows 95&quot; message, press the F8 key, and then select Safe Mode from the Startup menu. </li> When Windows starts in Safe mode, click OK.</li> Repeat steps 1 through 6, but in step 4 move the Hardware Acceleration slider back to its original position.</li></ol> </li></ol>

If the issue continues to occur, proceed to the next method.

Use the Midtown Madness 2 Troubleshooting Shortcuts to Start the Game
Double-click the Redetect Video icon.

If the issue continues to occur, proceed to the next step.

Double-click the Midtown 2 Safe Mode icon.

For additional information about how to use the Midtown Madness 2 troubleshooting shortcuts, click the article number below to view the article in the Microsoft Knowledge Base:

231828 Midtown 1.0/2.0: Description of the Troubleshooting Shortcuts

If the issue continues to occur, proceed to the next method.

Disable Mip Mapping
To disable Mip Mapping:
 * 1) Right-click the Midtown Madness 2 icon on the desktop.
 * 2) Click Properties.
 * 3) Click the Shortcut tab.
 * 4) In the Target box, press the END key, press the SPACEBAR, and then type -nomipmap.
 * 5) Click OK.
 * 6) Double-click the Midtown Madness 2 icon on the desktop.

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