Microsoft KB Archive/84512

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HP LaserJet IIIP and IIID Settings Not Saved

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Q84512

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
The value in the Memory list box and all other settings isn't saved for Hewlett-Packard (HP) LaserJet IIIP or IIID printers under Microsoft Windows version 3.1 if the port selected is either LPT1x.OS2, LPTx.DOS, LPTx.PRN, COMx.OS2, COMx.DOS, COMx.PRN, or any port name with an extension.

WORKAROUND
To work around this problem, connect the printer to a port without an extension, such as LPT1 or COM1, and then clear the Fast Printing Direct To Port check box. Selecting this check box has the same result as printing to a port with an extension such as LPT1.DOS -- Windows prints through MS-DOS instead of printing directly to the port through the BIOS.

STATUS
Microsoft has confirmed this to be a problem in the HP LaserJet III driver that ships with Windows version 3.1. We are researching this problem and will post new information here as it becomes available.

Additional query words: 3.10 3.11

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Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311