Microsoft KB Archive/169677

= XFOR: DXA Reports 249 Error with Error -1201 =

Article ID: 169677

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q169677





SYMPTOMS
After you upgrade a Microsoft Exchange Server version 4.0 that was running the Microsoft Exchange Directory Synchronization (DXA) service to Microsoft Exchange Server version 5.0, or you upgrade Windows NT or install a Windows NT Service Pack, the following error may appear in the Windows NT Event Viewer Application Event Log.   EventID: 249 Source: MSExchangeDX Type: Error Category: Startup Description: Error -1201 occurred while trying to create a new database.



CAUSE
On systems that have recently been upgraded (either Microsoft Exchange or the operating system), the database indexes must be rebuilt to assure proper sort order. This is due to subtle changes in the Windows NT 4.0 Unicode sort order. The DXA does not rebuild Xdir.edb automatically and this causes the above error.



WORKAROUND
The underlying database in the \DXADATA subdirectory is a standard Exchange database. This database needs to be defragged after upgrading to Microsoft Exchange version 5.0 from Microsoft Exchange version 4.0. \ To do this, follow these steps:

 Stop the Microsoft Exchange Directory Synchronization service (DXA). Run EDBUTIL /d XDIR.EDB against the XDIR.EDB located in the \DXADATA directory.

NOTE: In cases where the XDIR.EDB has grown to contain a great deal of data, step 2 above may fail with the following error:

Encountered duplicate key in MapTable table.

Operation terminated with error -1605.

If this is incountered, the database must be repaired as well using:

EDBUTIL /d /r XDIR.EDB

 Start the Microsoft Exchange Directory Synchronization service (DXA).

After performing the defrag, the aforementioned error in the SYMPTOMS section will be logged one more time.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server version 5.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

153658 XFOR: DXA Crashing with Event ID 268

Keywords: kbqfe kbhotfixserver kbbug kbfix KB169677

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