Microsoft KB Archive/919589

= You may be redirected to a Web page when you try to play Windows Media DRM protected content after you upgrade to Windows Media Player 11 or to Windows Vista =

Article ID: 919589

Article Last Modified on 9/13/2007

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APPLIES TO


 * Microsoft Windows Media Player 11

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SYMPTOMS
You may be unable to play content that you previously acquired if the content is protected by using Microsoft Windows Media Digital Rights Manager (DRM). When this problem occurs, you may be directed to a Microsoft Web site. You may experience this problem when either of the following conditions is true:
 * You have upgraded from Microsoft Windows Media Player for Windows XP or from Microsoft Windows Media Player 9 Series to Microsoft Windows Media Player 11.
 * You have upgraded from an earlier version of Microsoft Windows to Windows Vista.



RESOLUTION
Upgrade the security components by visiting the following Microsoft Web site:

http://go.microsoft.com/fwlink/?LinkID=75378



WORKAROUND
If you still cannot resolve this problem, you may try to download and then play a new piece of content. If you try this method, download the content from a content subscription service to which you currently subscribe. This method should update the system's certificate revocation list (CRL).

Keywords: kbtshoot kbprb KB919589

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