Microsoft KB Archive/276386

= OL97: Outlook Does Not Recognize a CMAK Connection =

Article ID: 276386

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q276386





SYMPTOMS
If you use a Connection Manager Administration Kit (CMAK) networking connection to connect to the Internet, Outlook may not recognize the connection as valid.

Both Microsoft Outlook Express and Microsoft Internet Explorer can use the CMAK connection.



WORKAROUND
Use one of the following two methods to work around this behavior:  Open the CMAK connection before you start Outlook. If the connection is open, Outlook uses the CMAK connection and can send and receive messages.

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 Delete the CMAK connection and uninstall the software that you used to create the connection. Then, configure a manual connection by using the Network and Dial-up Connection option.

How to Make a New Connection
To manually make a new network connection:
 * 1) Click Start, point to Programs, point to Accessories, point to Communications, and then click Network and Dial-up Connection.
 * 2) Double-click Make New Connection, and then complete the wizard to make a new connection.

How to Configure Outlook to Use the New Connection

 * 1) Start Outlook.
 * 2) On the Tools menu, click Services.
 * 3) On the Services tab, click Internet E-mail, and then click Properties.
 * 4) On the Connection tab, click your new connection in the Use the following Dial-Up Networking connection box.
 * 5) Click OK, and then click OK.



MORE INFORMATION
The Microsoft Network (MSN) version 5.1 uses a CMAK connection by default, so MSN users are likely to encounter this problem.

Additional query words: olmrp

Keywords: kbprb KB276386

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