Microsoft KB Archive/187599

= OFF98: Conflicts with Third-Party Ethernet Drivers =

Article ID: 187599

Article Last Modified on 11/13/2003

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APPLIES TO


 * Microsoft Excel 98 for Macintosh
 * Microsoft Word 98 for Macintosh
 * Microsoft PowerPoint 98 for Macintosh

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This article was previously published under Q187599



SYMPTOMS
When you start or use any of the Microsoft Office 98 Macintosh Edition programs, you may receive an error similar to one of the following:

The Application "Microsoft Excel" has unexpectedly quit because an error

of type 1 has occurred.

You should save your work in other open applications and restart the

computer.

-or-

The Application "Microsoft Excel" has unexpectedly quit because an error

of type 3 has occurred.

You should save your work in other open applications and restart the

computer.



CAUSE
You may receive these errors if you are using the 10/100 Ethernet drivers for the Ethernet cards made by the following third-party vendors:

Sonic (version 1.3)

Dayna (version 2.02)



RESOLUTION
Sonic Systems, Inc. posted an updated driver, version 1.4, for this problem on their Internet Web site at the following address:

ftp://ftp.sonicsys.com/pub/software/Ethernet/FE_1.4LMac.image.sit.bin

As of 6/1/1998, Dayna Communications, Inc. has not posted a new version of their Ethernet drivers to fix this problem.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.



STATUS
This problem occurs when you use Microsoft Office 98 Macintosh Edition programs and the drivers for the Ethernet cards listed in the "Cause" section.

Additional query words: OFF98 xl98 wd98 ppt98 ether net

Keywords: kbprb KB187599

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