Microsoft KB Archive/831844

= Message Queuing 3.0 may cause a process to stop responding =

Article ID: 831844

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Message Queuing 3.0

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SYMPTOMS
The handle count for a process that uses Microsoft Message Queuing 3.0 in Microsoft Windows Server 2003 may increase significantly, and the system may stop responding.



CAUSE
Diagnostic tracing is initialized at the beginning of the DllMain function in both the Mqrt.dll file and the Mqsec.dll file. This problem occurs if the DllMain function fails for any reason.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  13-Nov-2003  18:30  5.4.1.0           545,848  Windowsserver2003-kb831844-x86-enu-symbols.exe 13-Nov-2003 18:37  5.4.1.0           934,968  Windowsserver2003-kb831844-x86-enu.exe 13-Nov-2003 19:38  5.2.1722.102      146,432  Mqad.dll 13-Nov-2003 19:38  5.2.1722.102      192,000  Mqads.dll 13-Nov-2003 19:38  5.2.1722.102        9,728  Mqcertui.dll 13-Nov-2003 19:38  5.2.1722.102       31,232  Mqdbodbc.dll 13-Nov-2003 19:38  5.2.1722.102       47,616  Mqdscli.dll 13-Nov-2003 19:38  5.2.1722.102       48,128  Mqdssrv.dll 13-Nov-2003 19:38  5.2.1722.102       44,544  Mqgentr.dll 13-Nov-2003 19:38  5.2.1722.102       28,160  Mqise.dll 13-Nov-2003 19:38  2001.12.4720.97    71,680  Mqlogmgr.dll 13-Nov-2003 19:38  5.2.1722.102      777,216  Mqqm.dll 13-Nov-2003 19:38  5.2.1722.102      169,472  Mqrt.dll 13-Nov-2003 19:38  5.2.1722.102      117,248  Mqrtdep.dll 13-Nov-2003 19:38  5.2.1722.102      133,632  Mqsec.dll 25-Oct-2003 00:22                        271  Branches.inf 13-Nov-2003 20:12                     13,864  Kb831844.cat 13-Nov-2003 19:49                        354  Updatebr.inf 13-Nov-2003 19:50                      7,096  Update_rtmqfe.inf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
For additional information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB831844

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