Microsoft KB Archive/108749

= IPX\SPX Compatible Transport Generates Error 7361 =

Article ID: 108749

Article Last Modified on 10/14/2003

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APPLIES TO


 * Microsoft Windows for Workgroups 3.11
 * Microsoft Workgroup Add-On for MS-DOS 3.11

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This article was previously published under Q108749



SYMPTOMS
When you use the IPX/SPX-compatible transport with NetBIOS as the only protocol in Windows for Workgroups version 3.11 and the real-mode redirector is started, the following error message is displayed

The WORKSTATION service is not started

Is it OK to start it? (Y/N) [Y]:

followed by the error:

Error 7361: IPX or NETBIOS must be running in order to load the network services.

If you type net help 7361, you receive the following explanation:   Your system is configured to use a monolithic driver such as IPX or   XNS and the driver is not loaded.

ACTION

To load the driver, follow the instructions in the documentation that comes with your secondary network.



CAUSE
This error is caused by either a missing NetBEUI or NDISHLP.SYS driver on the transport= line in the [network drivers] section of the SYSTEM.INI file. This error may also be caused by using the enhanced-mode NDIS driver and attempting to start the network services from MS-DOS.



RESOLUTION
To load the real-mode NetBEUI protocol, make sure you have the following line in the [network drivers] section of the SYSTEM.INI file: transport=*netbeui,ndishlp.sys To load a real-mode NDIS driver, double-click the Network Setup icon in the Network group. Click the Drivers button, then click the Setup button. In the Driver Type box, click Real Mode NDIS Driver or click Real And Enhanced Mode Driver.

Additional query words: 3.11 Novell

Keywords: KB108749

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