Microsoft KB Archive/191894

= Ghost Pointer Remains on Screen When Visibility Setting Changed =

Article ID: 191894

Article Last Modified on 7/6/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q191894



SYMPTOMS
When you change a visibility setting in the IntelliPoint software, the mouse may temporarily stop responding, and a ghost pointer may remain on the screen.



CAUSE
This behavior can occur if you install the IntelliPoint software on a Microsoft Windows 3.x-based computer, and then upgrade to Windows 95 or Windows 98.



RESOLUTION
To resolve this issue, follow these steps:

  Remove the IntelliPoint version 1.1d software. To do so, double-click the Uninstal.exe file located in the folder in which the IntelliPoint software is installed.

NOTE: By default, the IntelliPoint software is installed in the following folder:      C:\Msinput\Mouse  Download and install the latest version of the IntelliPoint software from the following Microsoft Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=D3B2C863-2F8A-4339-9542-18F90B69128D





STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed in the applies to section of this article.



MORE INFORMATION
This version of the IntelliPoint software enables scrolling and panning with the Microsoft IntelliMouse wheel in compatible programs.

Additional query words: 1.10 intelli point mouse trackball track ball

Keywords: kbenv kbprb kbsetup KB191894

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