Microsoft KB Archive/296938

= XADM: &quot;0x80071392&quot; Error Message Occurs and Domain Prep Fails =

Article ID: 296938

Article Last Modified on 2/28/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q296938



SYMPTOMS
In Exchange 2000 Server, the Domain Prep tool fails and a &quot;0x80071392&quot; error message may be displayed. In addition, the Exchange Server Setup Progress.log file may report the following error message:

Checking for existing system proxy container

Container does not exist

Creating/refreshing system proxy container

ScCreateDomainProxyCT (K:\Admin\Src\Libs\Exsetup\Dsmisc.cxx:460)

Error code 0X80071392 (5010): The object already exists.

Leaving ScCreateDomainProxyCT

CAtomDomainCT::ScAddDSObjects (K:\Admin\Src\Udog\Exsetdata\Components\Domprep\A_domainct.cxx:88)

Error code 0X80071392 (5010): The object already exists.

Leaving CAtomDomainCT::ScAddDSObjects

mode = 'DomainPrep' (61966) CBaseAtom::ScSetup (K:\Admin\Src\Udog\Setupbase\Basecomp\Baseatom.cxx:775)

Error code 0X80071392 (5010): The object already exists.

Setup encountered an error during Microsoft Exchange Domain Preparation of DomainPrep component task. CBaseComponent::ScSetup (K:\Admin\Src\Udog\Setupbase\Basecomp\Basecomp.cxx:1031)

Error code 0X80071392 (5010): The object already exists.

Entering CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup

Leaving CBaseComponent::SetSubtreeComponentsToFailWithErrorInSetup

CBaseComponent::ScSetup (K:\Admin\Src\Udog\Setupbase\Basecomp\Basecomp.cxx:1099)

Error code 0X80071392 (5010): The object already exists.

Leaving CBaseComponent::ScSetup

CCompDomainPrep::ScSetup (K:\Admin\Src\Udog\Exsetdata\Components\Domprep\Compdomprep.cxx:502)

Error code 0X80071392 (5010): The object already exists.

Leaving CCompDomainPrep::ScSetup

CComExchSetupComponent::Install (K:\Admin\Src\Udog\BO\Comboifaces.cxx:694)

Error code 0X80071392 (5010): The object already exists.

Entering CCompRoot::ScPostSetup

Entering ScIsDomainPrepped

&quot;Checking whether the domain &quot;&quot;/dc=COM/dc=DOMAIN&quot;&quot; is DomainPrepped&quot;

Looking for server groups

Server groups found

'''Looking for domain proxy container

Domain proxy container not found

IGNORING PREVIOUS ERRORS
ScIsDomainPrepped (K:\Admin\Src\Libs\Exsetup\Dsmisc.cxx:94)

The operation has completed successfully.

This domain is not DomainPrepped'''



CAUSE
This behavior can occur because the Setup program is attempting to locate the Microsoft Exchange System Objects container, but cannot locate it. This behavior can occur because the objectclass attribute that the Setup program is attempting to locate is msExchSystemObjectsContainer. The Setup program then attempts to create an Exchange System Objects container by using the proper class type. However, the object already exists, and a new one cannot be created.



RESOLUTION
To resolve this behavior, rename the organizational unit to something other than &quot;Microsoft Exchange System Objects&quot;. To view the objectclass attribute, either use ADSI Edit or LDP. Note that if this organizational unit has the objectclass of msExchSystemObjectsContainer, this organizational unit cannot be renamed.

WARNING: If you use the ADSI Edit snap-in, the LDP utility, or any other LDAP version 3 client, and you incorrectly modify the attributes of Active Directory objects, you can cause serious problems. These problems may require you to reinstall Microsoft Windows 2000 Server, Microsoft Exchange 2000 Server, or both. Microsoft cannot guarantee that problems that occur if you incorrectly modify Active Directory object attributes can be solved. Modify these attributes at your own risk.



STATUS
This behavior is by design.

Additional query words: exch2kp2w

Keywords: kbprb KB296938

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