Microsoft KB Archive/175178

= Bookshelf: Images Are Printed Incorrectly on Dot-Matrix Printers =

Article ID: 175178

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Bookshelf 98 Standard Edition
 * Microsoft Bookshelf 99 Standard Edition

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This article was previously published under Q175178



SYMPTOMS
When you print an image from Microsoft Bookshelf to a dot-matrix printer, the image may be printed at between 50 and 75 percent of its original size.

This problem does not occur with inkjet or laser printers.



RESOLUTION
To work around this problem, copy and then paste the image into a graphics program such as Paint, and then print the image from this program.

For more information about copying and pasting, please see Bookshelf online Help.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This problem has been reported with the following printers:


 * Brother M-1809
 * Brother M-1924L
 * Citizen 200GX
 * Epson LQ-860
 * Epson LQ-1170 ESC/P 2
 * IBM Proprinter XL
 * Okidata ML 393C
 * Panasonic KX-P1180
 * Panasonic KX-P1624
 * Panasonic KX-P2180
 * Star NX-2420 Rainbow

Additional query words: multi multi-media media mm kbimu

Keywords: kbprint kbprb kb3rdparty kbfaq KB175178

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