Microsoft KB Archive/82328

= Copying Files with Artisoft Alone and SMARTDrive 4.0 =

Article ID: 82328

Article Last Modified on 2/11/2002

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APPLIES TO


 * Microsoft Windows 3.1 Standard Edition
 * Microsoft Windows 3.11 Standard Edition

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This article was previously published under Q82328



SYMPTOMS
Your computer stops (locks up or hangs) when you run Artisoft's Alone program and Microsoft Windows with SMARTDrive loaded, and you try to copy files between workstations and servers.

Several copy operations may be successful, but eventually a copy operation causes the computer to hang.



CAUSE
This problem occurs because of the way Alone uses internal stacks. Alone does not monitor its use of stacks and eventually fills them up completely.



RESOLUTION
Don't run the Alone program. Alone is not required for full functionality on Lantastic networks.

Disabling SMARTDrive write-behind caching on shared drives also corrects this problem.



MORE INFORMATION
Artisoft's Alone program is a stand-alone server monitor that you run when you plan to use the machine as both a server and a workstation. Alone is a server monitor that displays a screen of information that let's you check the activity on the machine.

The Artisoft product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 3.10 3.11 lockup crash

Keywords: KB82328

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