Microsoft KB Archive/308712

= Cannot Start Computer After You Install BearShare 2.2.x =

Article ID: 308712

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q308712



SYMPTOMS
After you install BearShare 2.2. on a Windows 2000 Professional-based computer, you may not be able to log on to Windows. You may receive the following error message when you try to start your computer:

SVC

HOST.EXE has generated errors and will be closed by Windows. You will need to re-start the program. An error log will be generated.

You may also receive the following error message when you try to start your computer:

The system process C:\WINNT\SYSTEM32\SERVICES.EXE terminated unexpectedly with status code 128.

If you can start your computer, other programs may generate similar error messages or exhibit unusual behavior.



RESOLUTION
For more information about how to resolve this issue, visit the following BearShare Web site:

http://www.bearshare.com/index.htm



WORKAROUND
To work around this issue, remove BearShare, and then reinstall the Winsock Proxy client. To do this, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Add/Remove Programs.
 * 3) Click BearShare, click Change/Remove, and then click OK.
 * 4) Restart your computer.
 * 5) Reinstall the Winsock Proxy client.



MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kb3rdparty kberrmsg kbnofix kbprb KB308712

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