Microsoft KB Archive/195106

LM1: License Expired Dialog When Starting Purchased Product

PSS ID Number: Q195106 Article last modified on 04-06-1999

WINDOWS:1.0

WINDOWS

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The information in this article applies to:

 == Microsoft Liquid Motion for Windows 1.0 == 

= SYMPTOMS =

After purchasing Liquid Motion, you launch the product and see the following dialog box:

Liquid Motion - Try or Buy

Thank you for installing Liquid Motion. Please select one of the options below, then click Next to continue.

The Try radio button is unavailable and the Buy button is selected.

-or-

After purchasing Liquid Motion, you close the product and see the following dialog box:

Welcome to TryAndBuy Thank you for trying Liquid Motion Days remaining for Trial: Days Left

Where is the number of days since you first installed the trial.

= CAUSE =

This behavior occurs when your purchase license has not been properly written to your computer.

= RESOLUTION =

To resolve this behavior, you must restore your product license on your computer. To do this, follow these steps:

  If you are not already connected, connect to the Internet.   Insert the disk that contains your license in drive A. If you have not created a license backup disk, please see the following article in the Microsoft Knowledge Base, then return to step 3: Q189829LM1: How to Backup and Restore Your Product License   On the Windows Start menu, click Run.   In the open box, type A:.exe and click OK.   On the License Backup Recovery Wizard welcome screen, click Next.   After the wizard has finished copying files, click Next. This will start the validation process. </li>  If you are prompted to enter proxy server information, enter the name of your proxy server and port and then click Next. If you are not prompted to enter proxy server information, go to step 8. </li>  After the verification process has finished, click Finish. </li></ol>

If you receive any error messages or the license verification process fails, please contact TechWave technical support by connecting to the following Web site:

http://www.digitalgoods.net/lm/twsupport.htm

= STATUS =

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

= MORE INFORMATION =

For more information about purchasing or installing Liquid Motion, please see the following web site:

http://www.digitalgoods.net/lm/bsc/faq.htm

Additional query words: 1.0

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Version : WINDOWS:1.0 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.