Microsoft KB Archive/195125

= Stopping MngAgent Service May Cause Trap in Mngcli.exe =

Article ID: 195125

Article Last Modified on 3/21/2005

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APPLIES TO


 * Microsoft SNA Server 4.0
 * Microsoft SNA Server 4.0 Service Pack 1

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This article was previously published under Q195125





SYMPTOMS
If the SNA MngAgent Service is manually stopped then restarted, it's possible for an application exception to occur in Mngcli.exe, and a Drwtsn32.log be generated if Drwtsn32.exe is configured as the default debugger on the SNA Server computer.

The Drwtsn32.log file that is generated will contain information similar to the following:

     Application exception occurred: App: exe\mngcli.exe (pid= ) When: @ Exception number: c0000005 (access violation)

  (some details omitted for clarity)

function: CManage::OtherProcTerminated 60983df9 c744241000000000 mov  dword ptr [esp+0x10],0x0   ss:0270e843=???????? 60983e01 c744241805000000 mov  dword ptr [esp+0x18],0x5   ss:0270e843=???????? 60983e09 e8a2feffff      call    CManage::MngLock (60983cb0) 60983e0e bf02000000      mov     edi,0x2 60983e13 3bf7            cmp     esi,edi 60983e15 7c5e            jl   CManage::OtherProcTerminated+0xc5 (60983e75) 60983e17 57              push    edi 60983e18 8bcd            mov     ecx,ebp 60983e1a e8d18c0000      call    CShrMemPool::GetPtr (6098caf0) 60983e1f 8bf0            mov     esi,eax FAULT ->60983e21 8b4604          mov     eax,[esi+0x4] ds:0121ea06=???????? 60983e24 85c0            test    eax,eax 60983e26 7444            jz   CManage::OtherProcTerminated+0xbc (60983e6c) 60983e28 8b08            mov     ecx,[eax]   ds:00000000=???????? 60983e2a 894c2414        mov     [esp+0x14],ecx   ss:0270e843=???????? 60983e2e 8b5604          mov     edx,[esi+0x4]   ds:0121ea06=???????? 60983e31 8b4204          mov     eax,[edx+0x4]   ds:0121ea06=???????? 60983e34 8b00            mov     eax,[eax]   ds:00000000=???????? 60983e36 8944241c        mov     [esp+0x1c],eax   ss:0270e843=???????? 60983e3a 8b0e            mov     ecx,[esi]   ds:00000000=???????? 60983e3c 85c9            test    ecx,ecx 60983e3e 742c            jz   CManage::OtherProcTerminated+0xbc (60983e6c)



CAUSE
A process was ending incorrectly using either the MngAgent.exe or Mngcli.exe.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.



RESOLUTION
This problem was corrected in the latest SNA Server version 4.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):   S E R V P A C K

Keywords: kbbug kbfaq kbpending KB195125

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