Microsoft KB Archive/216476

= FFAPI: Messages Get Duplicated when Sending Across FFAPI Gateway =

Article ID: 216476

Article Last Modified on 8/10/2007

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APPLIES TO


 * Microsoft Mail Software Development Kit 3.0

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This article was previously published under Q216476



SYMPTOMS
If User A on Exchange Server A has an alternate recipient specified on the Delivery Option tab to point to User B, who is a user on a foreign mail system (and the "deliver messages to both recipient and alternate recipient" option is selected), User B receives a duplicate message when a user on Exchange Server A sends a message to UserA and UserB.

       Exchange Server A             | MS Mail Connector |     Net / PO1 |     Net / PO2 |       FFAPI |       Foreign mail system



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:



STATUS
Microsoft has confirmed that this is a problem in Microsoft Mail Software Development Kit: FFAPI for Gateways and Applications version 3.0.

Keywords: kbbug kbfix kbqfe KB216476

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