Microsoft KB Archive/936986

= Error message when you try to send an e-mail message or to receive an e-mail message in Outlook 2003: &quot; ' - Receiving 'reporting error (0x800300FD):'Unknown Error&quot; =

Article ID: 936986

Article Last Modified on 10/16/2007

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APPLIES TO


 * Microsoft Office Outlook 2003

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SYMPTOMS
When you use Microsoft Office Outlook 2003 to try to send an e-mail message or to receive an e-mail message on a computer that is running on Windows Vista or Microsoft Windows XP, you receive the following error message:

' - Receiving 'reporting error (0x800300FD):'Unknown Error 0x800300FD.



CAUSE
This issue occurs if there is insufficient space in the Temp folder.



RESOLUTION
To resolve this issue, use the following methods in the order in which they are presented.

Method 1: Empty the Temp folder and the Recycle Bin
To do this, follow these steps:
 * 1) Click Start, click Run, type temp , and then click OK.
 * 2) Clear the contents in the Temp folder.
 * 3) Delete all the files from the Recycle Bin.

Note If Method 1 does not resolve the issue, use Method 2.

Method 2: Re-create a new Outlook profile
For more information about how to new a Outlook profile, click the following article number to view the article in the Microsoft Knowledge Base:

829918 How to create a new e-mail profile in Outlook 2007 and in Outlook 2003

Note If Method 2 does not resolve the issue, use Method 3.

Method 3: Re-create a new Windows profile
To see whether the issue resides in the Windows profile, create a new Administrator profile for the computer. Then, move your original profile settings to the new profile. For more information about how to create profiles and about how to move profile information, click the following article number to view the article in the Microsoft Knowledge Base:

811151 How to copy data from a corrupted user profile to a new profile

Keywords: kbtshoot kbprb kbexpertisebeginner KB936986

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