Microsoft KB Archive/71136

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Upper Tray Option on Toshiba Pagelaser12 Setup Doesn't Work

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Q71136

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The information in this article applies to:


 * Microsoft Windows versions 3.0, 3.0a

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SYMPTOMS
The Hewlett-Packard (HP) LaserJet driver (HPPCL.DRV) version 3.4, included with the Windows Supplemental Driver Library, supports the Toshiba Pagelaser12 Printer. However, if you do the following, the printer defaults back to Auto Select:


 * 1) From the Control Panel, select Printers.
 * 2) Select the desired printer and choose Configure.
 * 3) Select the appropriate port and choose Setup.
 * 4) In the Paper Source field, select Upper Tray.
 * 5) Choose OK.

STATUS
Microsoft is researching this problem and will post new information here as it becomes available.

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Technology : kbWin3xSearch kbWin300 kbWin300a