Microsoft KB Archive/86328

= PC Win: Err Msg: The New Folder Could Not Be Created =

Article ID: 86328

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Client 3.0

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This article was previously published under Q86328



SYMPTOMS
In version 3.0 of Microsoft Mail for Windows, the following error message may be displayed if the maximum number of folders has been reached:

The New Folder Could Not Be Created



CAUSE
Several conditions determine the maximum number of folders that can be created, but the average is around 5,000. Therefore, it is highly unlikely that this error message is being displayed because of the maximum being reached.

The following are two possible causes of this error:
 * The Mail Message File (MMF) is set to read-only.
 * The FOLDROOT.IDX file is marked read-only or, if you are on a Novell network, the FOLDROOT.IDX file is ownerless.

Additional query words: 3.00 err msg errmsg alert

Keywords: KB86328

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