Microsoft KB Archive/164682

= Microsoft Knowledge Base =

Dial-Up Networking Prompt Trying to Connect to MSN
Last reviewed: August 1, 1997

Article ID: Q164682

The information in this article applies to:


 * The Microsoft Network version 2.0

SYMPTOMS
When you double-click the MSN icon to connect to MSN, The Microsoft Network, you may receive the following message:

Select the Dial-Up Networking connection to use to dial the Internet

CAUSE
This behavior can occur if your MSN connection settings are not properly configured to use the MSN access numbers.

RESOLUTION
To resolve this issue and connect normally to MSN, follow these steps:


 * 1) Use the right mouse button to click the MSN icon on the desktop, and then click Connection Settings on the menu that appears.
 * 2) Make sure the connection settings are set to "MSN is my dial-up Internet access provider."
 * 3) Click Access Numbers.
 * 4) Select access numbers in your area for the primary and backup numbers.
 * 5) Click OK, and then click OK again to finish the settings.
 * 6) Double-click the MSN icon.