Microsoft KB Archive/288335

= XADM: Error Messages Occur When You Run Exmerge =

Article ID: 288335

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q288335



SYMPTOMS
When you run the Mailbox Merge program (Exmerge.exe) to export or import mail data from an Exchange Server information store, you may receive either of the following error messages:

Error encountered reading list of recipients on server '\\ '. Make sure you have Administrator permissions on the Private Information Store object. Please refer to the 'C:\Exmerge.log' log file for more information.

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The server '\\ ' is inaccessible. It is either not a Microsoft Exchange Server or you do not have rights to access the Microsoft Exchange Directory on this machine.

NOTE: These error messages may be reported in Exmerge.log.



CAUSE
This issue can occur if you use the Universal Naming Convention (UNC) format (\\ ) when you enter the server name when you run Exmerge.



RESOLUTION
To resolve this issue, enter the NetBIOS server name instead (remove the backslash symbols [\\] that precede the server name).

Keywords: kbprb KB288335

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