Microsoft KB Archive/303139

= The Recovery Console cannot be installed on Itanium-based versions of Windows Server 2003 =

Article ID: 303139

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
 * Microsoft Windows Server 2003, Datacenter Edition for Itanium-Based Systems

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This article was previously published under Q303139



SYMPTOMS
When you use the winnt32.exe /cmdcons command to install the Recovery Console on a computer that is running the Itanium-based versions of Microsoft Windows Server 2003, you may receive the following error message:

The Recovery Console option is not supported on this platform.



CAUSE
This behavior occurs because you cannot locally install the Recovery Console on Itanium-based versions of Windows Server 2003 by using the winnt32 /cmdcons command. You can only install the Recovery Console on x86-based platforms.



WORKAROUND
To work around this behavior, access the Recovery Console by starting the computer with the Windows Server 2003 installation disk, and then press the R key at the Welcome to Setup screen.

A faster method to access the Recovery Console is to press the F10 key during the driver-copy phase of Text-mode Setup (after the option to press the F6 key to install additional small computer system interface [SCSI] drivers has been displayed).



STATUS
This behavior is by design.



MORE INFORMATION
To repair a Windows Server 2003 installation with the Recovery Console, press the R key. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

314058 Description of the Windows XP Recovery Console

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

295116 A description of the Windows XP Setup function keys

Keywords: kberrmsg kbprb KB303139

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