Microsoft KB Archive/281357

= OL2002: Folders That Have Non-ACP Characters Do Not Appear in Outlook 2002 =

Article ID: 281357

Article Last Modified on 6/20/2001

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q281357



SYMPTOMS
Internet Mail Access Protocol (IMAP) folders that have non-Active Code Page (non-ACP) characters may not appear in Outlook 2002.



WORKAROUND
To work around this behavior, use Microsoft Outlook Express 5.x to view the folder, and edit the folder name so that it appears in Outlook 2002.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The level where a folder with non-ACP characters exists in the Folder view does not matter. The behavior occurs whether the folder is on the same level as the Inbox or is a subfolder.

For additional information about IMAP, click the article numbers below to view the articles in the Microsoft Knowledge Base:

197636 Using an IMAP Server with Outlook

197645 Configure Outlook to Receive Mail from IMAP Server

Additional query words: codepage unicode

Keywords: kbbug kbnofix kbui KB281357

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