Microsoft KB Archive/124670

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Microsoft Application Not Displayed on MOM After Installing

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Q124670

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The information in this article applies to:


 * Microsoft Office for the Macintosh, version 4.2
 * Microsoft Office for the Power Macintosh, version 4.2
 * Microsoft Excel for the Macintosh, version 5.0
 * Microsoft Word for the Macintosh, version 6.0
 * Microsoft PowerPoint for Macintosh, version 4.0

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SYMPTOMS
When you install Microsoft Excel, Microsoft Word, or Microsoft PowerPoint, after installing Microsoft Office Manager (MOM) included with Microsoft Office, the application that you installed may not be added to MOM.

Additionally, when you install Microsoft Office for the Power Macintosh, the Office applications that you installed may not appear on MOM.

CAUSE
This behavior occurs if you do either of the following:


 * You perform a workstation installation of one of these applications, after installing Microsoft Office Manager. This behavior occurs because MOM can't locate an application if it is not installed to your local hard drive, because the alias is not in the desktop database.
 * You install Microsoft Office for the Power Macintosh to a drive or partition on your computer that is not the startup disk. For example, if your computer has more than one hard drive, or has one large hard drive with multiple partitions, and you install Microsoft Office to the drive or partition that does not contain the System Folder, this behavior occurs.

If you perform a workstation installation of Microsoft Office, the application aliases are copied to the Preferences folder in the System Folder. The applications are then listed on MOM, because MOM uses these aliases to locate the applications on the server instead of using the desktop database file so that the appropriate network connections are used.

However, if you perform a workstation installation the individual Microsoft Office application, the application does not appear on the MOM menu.

WORKAROUND
To add an application that you are running from a network server, or from a drive or partition other than the startup disk, do the following:


 * 1) From the MOM menu, choose Customize.
 * 2) Choose the New button.
 * 3) Choose the application file that you are running from the network server, and choose the Add button.
 * 4) Close the Microsoft Office Manager dialog box.

MORE INFORMATION
The following applications are added to the MOM menu when you start your computer if they are located in the desktop database file:

Microsoft Creative Writer

Microsoft Excel

Microsoft Flight Simulator

Microsoft FoxPro

Microsoft Mail

Microsoft PowerPoint

Microsoft Project

Microsoft Schedule+

Microsoft Word

Microsoft Works