Microsoft KB Archive/175389

Money 98: Error Reported when McAfee Crash Monitor Is Running

PSS ID Number: Q175389 Article last modified on 08-18-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

When you use Money 98 while McAfee PC Medic 97 Crash Monitor is active, you may receive the following error message:

Crash Monitor has intercepted an application problem!

Application: user.exe Description: General Protection Fault

user.exe caused exception “General Protection Fault” in module USER at 16EF:0C98.

= CAUSE =

This problem occurs when you use Microsoft Money 98 and McAfee PC Medic 97 Crash Monitor.

= RESOLUTION =

When using Money do not use Crash Monitor. To turn off Crash Monitor, right- click the Crash Monitor icon on the taskbar and click Exit on the shortcut menu.

= MORE INFORMATION =

Crash Monitor is manufactured by McAfee, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product’s performance or reliability.

= Additional query words: w_money 6.0 woody =

Keywords : kb3rdparty kbdta Version : WINDOWS:98 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.