Microsoft KB Archive/104694

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File Conversion Starts a Second Instance of Word

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Q104694

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The information in this article applies to:


 * Microsoft Word for Windows, versions 2.0, 2.0a, 2.0a-CD, 2.0b, 2.0c, 6.0, 6.0a, 6.0c

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SYMPTOMS
If the .CNV filename extension is associated with WINWORD.EXE in Windows File Manager, Windows attempts to start a second instance of Word for Windows when you convert a file in Word. One of the following happens, depending on whether you are running SHARE.EXE:

  If SHARE.EXE is loaded, a second instance of Word for Windows starts and opens a new, blank document, and then the following error message occurs:

Word cannot start the converter .CNV

  If SHARE.EXE is not loaded, the following error messages occur:

SHARE.EXE is not loaded. Please exit Windows and load SHARE.EXE.

Word cannot start the converter .CNV



CAUSE
When Word attempts to start the file converter (which has a .CNV filename extension), the Windows association prevents the converter from running.

RESOLUTION
Use the following steps to remove the Windows association for the .CNV extension:


 * 1) Start Windows File Manager.
 * 2) From the File menu, choose Associate.
 * 3) In the Files With Extension box, type CNV.
 * 4) From the Associate With list, select (None) and then choose OK.

Additional query words: winword2 6.0 2.0 word6 winword extensions gpf win.ini splash screen

Keywords : kbinterop

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