Microsoft KB Archive/227651

= Computer Stops Responding When You Change Screen Resolution While Playing a DVD Movie =

Article ID: 227651

Article Last Modified on 2/27/2007

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-



This article was previously published under Q227651



SYMPTOMS
When you change the screen resolution on your Windows 2000-based computer while playing a DVD movie, you may experience one or more of the following symptoms:
 * Your video screen may turn black.
 * The movie progress counter may clear and restart, but you may still be unable to see the movie.
 * Your computer may stop responding (hang).



CAUSE
This issue can occur because graphics-intensive programs can become unstable if you change screen resolution while they are running.



RESOLUTION
To resolve this issue, do not change the screen resolution on your Windows 2000-based computer while playing a DVD movie.

To work around this issue, quit the DVD viewer program, and then start it again.

Keywords: kbdisplay kbprb kbui KB227651

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.