Microsoft KB Archive/904765

= A user who is logged on to an Outlook 2002 client computer cannot change the domain password in a Windows 2000 domain =

Article ID: 904765

Article Last Modified on 7/26/2006

-

APPLIES TO


 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Professional Edition

-





SYMPTOMS
Consider the following scenario:
 * Update Rollup 1 for Microsoft Windows 2000 Service Pack 4 is installed on a Windows 2000-based primary domain controller (PDC) emulator.
 * A user who is logged on to a Microsoft Outlook 2002 or Outlook 2000 client computer tries to change the domain password by using the Outlook 2002 or Outlook 2000 interface.
 * The client computer belongs to a workgroup.

In this scenario, the user cannot change the domain password on the Outlook 2002 client computer. This issue does not occur on Outlook 2003 client computer.



Hotfix information
Note To resolve this problem, install this hotfix on the PDC emulator of the domain where the Exchange server is a member.

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
No prerequisites are required.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version           Size     File name --  20-Sep-2005  09:07  5.0.2195.7071     393,488  Samsrv.dll 21-Apr-2005 10:07  5.0.2195.7040   6,309,376  Sp3res.dll 25-Feb-2005 17:43  6.1.22.4          371,936  Updspapi.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

891861 Update Rollup 1 for Windows 2000 SP4 and known issues

For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:

816915 New file naming schema for Microsoft Windows software update packages

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbbug kbfix kbwin2000presp5fix kbpubtypekc kbhotfixserver kbqfe KB904765

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.