Microsoft KB Archive/163273

= User Manager Disables RAS Dial-in Permissions After Applying SP5 =

Article ID: 163273

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51

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This article was previously published under Q163273



SYMPTOMS
After running User Manager for Domains (USRMGR.EXE) and changing or viewing a user account on a domain controller or member server that has Windows NT Service Pack 5 (SP5) installed, RAS users may receive an error indicating that they do not have permission to dial into the domain.



CAUSE
There was a change to Usrmgr.exe included with Service Pack 5 for Windows NT 3.51 that was specific to the Microsoft File and Print Services for NetWare (FPNW.) When viewing or modifying a user's account in User Manager on a computer that has Service Pack 5 installed, the user account information containing the RAS dial-in permissions and call-back phone number is incorrectly reset to default (no permission.) This problem does not occur if FPNW is installed on the system.



RESOLUTION
An updated version of Usrmgr.exe is now available that fixes this problem.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: prodnt SP5 clear cleared

Keywords: kbbug kbfix kbnetwork KB163273

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