Microsoft KB Archive/85673

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Canon Bubble-Jet 10e Uses Wrong Orientation with Legal Paper

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Q85673

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Excel for Windows, versions 4.0, 5.0
 * Microsoft Word for Windows, versions 2.0, 2.0a, 6.0c

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SYMPTOMS
When you use the Microsoft Windows Canon Bubble-Jet 10e printer driver (CANON10E.DRV) and print to legal-size paper, applications attempt to print landscape orientation in portrait and vice-versa.

For example, if you try print a spreadsheet in version 4.0 of Microsoft Excel for Windows in portrait orientation, the printout is in landscape orientation, and may contain unreadable (&quot;garbage&quot;) characters.

This behavior may also occur when you print to the Canon Bubble-Jet BJ20 printer.

WORKAROUND
Use either of the following methods to work around this problem:


 * Use the Canon Bubble-Jet 130e (CANON130.DRV) driver for legal-size paper.
 * Use Control Panel to set a custom size for the paper at 8.5&quot; x 14&quot;. You must set the value in hundredths of an inch as 850 x 1400. Use this size in your application instead of the default Legal Size page.

Steps to Reproduce Problem

 * 1) Install the Canon Bubble-Jet 10e driver.
 * 2) Set the Paper Size to Legal, Portrait orientation and make the printer active.
 * 3) Run Excel.
 * 4) Type test in one cell.
 * 5) From the File menu, choose Print Preview.

The preview will show the document in landscape orientation.

Additional query words: 3.10 3.11 bubblejet

Keywords :

Issue type :

Technology : kbWordSearch kbExcelSearch kbWin3xSearch kbExcel500 kbZNotKeyword2 kbExcel400 kbWord600c kbWord200 kbWord200a kbWin310 kbWin311