Microsoft KB Archive/908112

= Unexpected lines may appear on a printed page when you use a PCL5c minidriver in Windows Server 2003 or in Windows XP =

Article ID: 908112

Article Last Modified on 2/8/2007

-

APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

-





SYMPTOMS
When you use a PCL5c minidriver on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP, unexpected lines may appear on a printed page. The problem occurs if the print job contains objects that have gradation. The problem is most likely to occur when you print a Microsoft PowerPoint presentation that includes these objects.



CAUSE
This problem occurs because the PCL5c minidriver generates the rendering command by using the rendering plug-in module instead of by using the Uni driver.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



How to determine whether a printer is affected by this problem
To determine whether a printer is affected by this problem, follow these steps:
 * 1) Click Start, click Run, type control printers, and then click OK.
 * 2) On the File menu, click Server Properties.
 * 3) Click the Drivers tab, click the driver for the printer in the Installed printer drivers list, and then click Properties.
 * 4) Locate the HPCCLJ1.DLL file.

If Dependent File appears in the Description column next to the HPCCLJ1.DLL file, the printer is affected by this problem.

Keywords: kbtshoot kbnofix kbbug kbexpertiseinter KB908112

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.