Microsoft KB Archive/247998

= "BAD_SYSTEM_CONFIG_INFO" Error Message When Starting Your Computer =

Article ID: 247998

Article Last Modified on 3/2/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q247998



SYMPTOMS
When you start your Windows NT 4.0-based computer, you may receive the following error message on a blue screen:

STOP: 0x00000074 (0x00000005, 0x00000003, 0x00000003, 0xC000000D) BAD_SYSTEM_CONFIG_INFO



CAUSE
This issue can occur if the Read-Only attribute has been set on a registry file.



RESOLUTION
To resolve this issue, use the appropriate method:

Windows NT Is Installed on a File Allocation Table (FAT) Volume

 * 1) Start your computer using an MS-DOS boot disk.
 * 2) Use the Attrib.exe command to remove the Read-Only attribute from the registry files located in the %SystemRoot%\System32\Config folder.
 * 3) Restart your computer.

Windows NT Is Installed on a Windows NT File System (NTFS) Volume

 * 1) Install Windows NT to a new folder or drive on the same computer.
 * 2) Start your computer, and boot into the new installation of Windows NT.
 * 3) Remove the Read-Only attribute from the registry files located in the %SystemRoot%\System32\Config folder of your original installation of Windows NT.
 * 4) Restart your computer.



MORE INFORMATION
The registry files are opened by the operating system very early in the boot process, and the operating system requires full control over the registry files to function as designed.

Keywords: kbenv kberrmsg kbprb KB247998

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