Microsoft KB Archive/307804

= Country and Regions List in Phone and Modems Options Is Empty =

PSS ID Number: 307804

Article Last Modified on 11/19/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Professional
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server

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This article was previously published under Q307804



SYMPTOMS
When you use the Phone and Modem Options tool in Control Panel to setup a new location, the list in theCountry/regions box is empty.



CAUSE
This behavior occurs if one or more of the following conditions is true:
 * The telephony service is turned off.
 * The telephone service is not configured to start up manually.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Start, point to Settings, and then click Control Panel.
 * 2) Double-click Administrative Tools.
 * 3) Double-click Services.
 * 4) Double-click the Telephony service.
 * 5) In the Startup type box, click Manual, and then click OK.

Additional query words: area code registry phone region blank

Keywords: kbprb KB307804

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Pro kbwin2000ProSearch kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbWinAdvServSearch

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