Microsoft KB Archive/223963

= OL2000: (CW) Error Message: "One or more folders could not be made available. Please try again later." =

Article ID: 223963

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q223963



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
When you close the Offline Folder Settings dialog box, you may receive the following error message:

One or more folders could not be made available offline. Please try again later.



CAUSE
This error is caused when a Favorites public folder in one of your Quick Synchronization groups is removed from the computer. The folder no longer appears in the group, but the message is displayed anyway.



RESOLUTION
Restart Outlook. If this does not solve the problem, clear the Quick Synchronization group that contained the deleted folder and rebuild it without the folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



To Clear the Quick Synchronization Group

 * 1) On the Tools menu, click Options.
 * 2) On the Mail Service tab, click Offline Folder Settings.
 * 3) On the Quick Synchronization tab, click the problem group and then click Choose Folders.
 * 4) Click Clear All, and click OK.

Additional query words: OL2K

Keywords: kbbug kbpending KB223963

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