Microsoft KB Archive/811349

= Error Message When You Try to Install Windows 2000 or Repair a Windows 2000 Installation =

Article ID: 811349

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition

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SYMPTOMS
When you try to install Windows 2000, you may receive the following error message on a blue screen:

Stop C000007b, bad image. the application or dll /??/C:/winnt/system32/sfcfiles.dll is not a valid windows image. Please check this against your installation diskette.

You may also receive this error message when you try to repair a Windows 2000 installation.



CAUSE
This issue may occur if your CD-ROM is failing or is not supported.



RESOLUTION
To resolve this issue:
 * 1) Make sure that your Windows 2000 CD-ROM is clean and is not scratched.
 * 2) If you have more than one CD-ROM drive, run Windows 2000 Setup from the other drive.
 * 3) If these steps do not resolve the issue, you may have to replace your CD-ROM drive.

Keywords: kbhardware kberrmsg kbsetup KB811349

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