Microsoft KB Archive/130020

= XCLN: Attachment Icon Not Updated After App Installed =

Article ID: 130020

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q130020



SYMPTOMS
When you view a message, attachments in the message appear with the icon from the application from the sender's computer. This is true whether or not the receiver has the application installed on the workstation.

For example, if a message is sent to you with a Microsoft Excel attachment, and you do not have Microsoft Excel installed on your machine, the icon in the message will display as an Microsoft Excel icon.



CAUSE
This is expected behavior.



MORE INFORMATION
The recipient will see the icon that the sender has associated with the file. Normally, the icons will display in the recipient messages according to the parent applications on the sender computer. However, if the sender associates an .XLS file with Microsoft Word for Windows, then forwards the file, the recipient may see a Word for Windows icon in the message.

Additional query words: picture incorrect

Keywords: kbusage KB130020

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