Microsoft KB Archive/210645

= Add Printer Wizard Cannot Extract Windows 95/98 Printer Drivers =

Article ID: 210645

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q210645



SYMPTOMS
When you use the Add Printer Wizard to install a shared printer in Windows 2000, you are prompted whether or not you want to install support for additional platforms. If you choose to install support for Microsoft Windows 95 and Microsoft Windows 98, you are prompted to provide a path to the location of the printer drivers. If you browse the Windows 95 or Windows 98 CD-ROM, the printer driver files are not found. If you insert the printer manufacturer's driver disks, Setup continues.



CAUSE
The Windows 2000 Add Printer Wizard does not support extracting drivers from the Windows 95 or Windows 98 cabinet (.cab) files.



RESOLUTION
To resolve this issue, extract the appropriate printer driver files from the Windows 95 or Windows 98 CD-ROM before you run the Add Printer Wizard. For information about extracting files from the Windows 95 or Windows 98 CD-ROM, see the following article in the Microsoft Knowledge Base:

129605 How to Extract Original Compressed Windows Files



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kbprb kbprint kbsetup KB210645

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