Microsoft KB Archive/821753

= You Receive a &quot;Stop 0x0000001E&quot; Error Message After You Install the 811493 Security Patch =

Article ID: 821753

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Windows NT Server 4.0, Terminal Server Edition

-





SYMPTOMS
After you install the Microsoft 811493 security patch on your Microsoft Windows NT Server 4.0 Terminal Server Edition-based computer, you receive the following Stop error message:

STOP 0x0000001E (0xc0000005, 0xa30290ce, 0x00000001, 0x7ffde034)



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name ---  19-Aug-2003  13:58  4.0.1381.33552    170,256  Gdi32.dll 08-Jul-2003 16:38  4.0.1381.33549  1,004,480  Ntkrnlmp.exe 08-Jul-2003 16:38  4.0.1381.33549    983,424  Ntoskrnl.exe 19-Aug-2003 13:58  4.0.1381.33552    332,048  User32.dll 26-Aug-2003 17:31  4.0.1381.33552  1,280,752  Win32k.sys 19-Aug-2003 13:58  4.0.1381.33552    196,368  Winsrv.dll Note Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.



MORE INFORMATION
For additional information about the 811493 security patch, click the following article number to view the article in the Microsoft Knowledge Base:

811493 MS03-013: Buffer Overrun in Windows Kernel Message Handling Could Lead to Elevated Privileges

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbbug KB821753

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.