Microsoft KB Archive/294827

= Cannot Connect with RDS If You Belong to Many Groups =

Article ID: 294827

Article Last Modified on 1/31/2007

-

APPLIES TO


 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition
 * Microsoft NetMeeting 3.01 Standard Edition

-



This article was previously published under Q294827



SYMPTOMS
When you are using NetMeeting 3.01, you cannot connect to a server that is running NetMeeting 3.01 with Remote Desktop Sharing (RDS) enabled if you are a member of many groups. When this occurs, you are repeatedly prompted to authenticate.



CAUSE
This problem occurs because a buffer that is used to return the results from a call to GetTokenInformation is not large enough to hold the results.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time   Size       File name   Platform --  04/03/2001  15:43  1,643,368  Nm30.exe    Intel



WORKAROUND
To work around this behavior, reduce the number of groups to which you belong.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This is a post-SP2 full release of NetMeeting 3.01. You can install this release only on the operating systems that are listed at the beginning of this article.

The version number for this post-SP2 NetMeeting 3.10 version is 4.4.3396. The version number is identical to NetMeeting 3.01 SP2. You can use the time and date stamp to differentiate between the versions.

Prior to installing this version, you can use the digital signature properties to differentiate between the Nm30.exe file for SP2 and the Nm30.exe file for this fix. The digital signature for the the post-SP2 build of the Nm30.exe file is Tuesday, April 03, 2001, 3:43:37 PM.

Note Windows 2000 should not have this problem because the code where the problem existed in Windows 98 and Windows NT does not exist in Windows 2000.

Keywords: kbqfe kbenv kbprb kbhotfixserver KB294827

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.