Microsoft KB Archive/929961

= A call to the CreateDNSZone procedure of the Windows-based Hosting namespace to create a secondary DNS zone fails on a Microsoft Solution for Hosted Messaging and Collaboration version 3.5 server =

Article ID: 929961

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Solution for Hosted Messaging and Collaboration 3.5

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SYMPTOMS
On a server that is running Microsoft Solution for Hosted Messaging and Collaboration version 3.5, you call the CreateDNSZone procedure of the Microsoft Windows-based Hosting namespace. Additionally, you specify that you want to create a secondary DNS zone. However, the call to the CreateDNSZone procedure fails. Additionally, you may receive a response that resembles the following.     



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

To resolve this issue, apply this hotfix. To do this, follow these steps:  On the server that is running Microsoft Provisioning Server (MPS), stop the MPS services to make sure that no more requests can be performed on the server. To do this, follow these steps  Click Start, click All Programs, click Administrative Tools, and then click Component Services. Expand Component Services, expand Computers, expand My Computer, expand COM+ Applications, right-click Provisioning Engine, click Disable, and then click Shut down.  Start the MPS Deployment Tool.</li> Expand Hosting Platform, and then expand Service Components.</li> Right-click Windows-based Hosting, and then click Uninstall.</li> Click Start Deployment.</li> Open the C:\MSIShare folder.</li> Change the name of the WindowsBasedHosting.msi file to WindowsBasedHosting_Orig.msi .</li> Copy the new WindowsBasedHosting.msi file from the hotfix to the MSIShare folder.</li> In the MPS Deployment Tool, right-click Windows-based Hosting, click Install, and then click Start Deployment.</li> In Component Services, right-click Provisioning Engine, and then click Enable and Start to restart the MPS engine.</li></ol>

Prerequisites
Microsoft Solution for Hosted Messaging and Collaboration version 3.5 must be installed before you apply this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace a previously released hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: mps wbh hmc

Keywords: kbexpertiseinter kbhotfixserver kbqfe KB929961

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