Microsoft KB Archive/319027

= XL2002: Pressing CAPS LOCK or ESC Displays File Open Dialog Box =

Article ID: 319027

Article Last Modified on 2/1/2007

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APPLIES TO

 Microsoft Excel 2002 Standard Edition, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 98 Second Edition

 Microsoft Windows Millennium Edition 

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This article was previously published under Q319027

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SYMPTOMS
When you press CAPS LOCK or ESC, Microsoft Excel displays the Open dialog box for opening files.

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CAUSE
This behavior only occurs on the Italian versions of Microsoft Windows 98, Microsoft Windows 98 Second Edition (SE), and Microsoft Windows Millennium Edition (Me).

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RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP public update that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The Italian version of this fix should have the following file attributes or later: <pre class="fixed_text">  Date         Time   Version           Size     File name ---  11-MAR-2002  23:07                     67,072  Xlintl.msp 12-MAR-2002 00:15                    314,368  Xlintl_admin.msp After the hotfix is installed, the following files will have the listed attributes or later: <pre class="fixed_text">  Date         Time   Version           Size     File name ---  25-FEB-2002  15:24  10.0.3819         559,720  Xlintl32.dll

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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kboffice2000presp3fix kbofficexppresp2fix kbqfe KB319027

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