Microsoft KB Archive/328774

= FIX: Installing Security Fix MS02-046 or MS02-047 Disables Terminal Services ActiveX Control That is Used by SAK =

Article ID: 328774

Article Last Modified on 10/19/2005

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APPLIES TO


 * Microsoft Server Appliance Kit 2.01

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This article was previously published under Q328774



SYMPTOMS
After you install MS02-046 on the Server, or after you install MS02-047 on the Client, you cannot access the following tasks through the SAK interface:
 * Terminal Services
 * Backup
 * Disks/Volumes



CAUSE
The GUID that the Terminal Services ActiveX control uses was changed as part of the security fix. Therefore, the tasks that use the Terminal Services ActiveX control (listed in &quot;Symptoms&quot;) do not work after you install MS02-046 or MS02-047.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time     Size       File Name -  09-SEP-2002  11:46     319,474   Q328774.CAB



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

