Microsoft KB Archive/198297

= OL2000: (CW) Cannot Edit Received Fax Message =

Article ID: 198297

Article Last Modified on 9/22/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q198297



NOTE: These procedures only apply if you have installed Outlook with the Corporate Workgroup/Other option. This option allows you to use Messaging Application Programming Interface (MAPI) services. To determine your installation type, on the Help Menu click About Microsoft Outlook. In About Microsoft Outlook you should see "Corporate" if you have the Corporate Workgroup installation.



SYMPTOMS
You can read but not edit a fax message received in Microsoft Outlook.



CAUSE
The correct imaging software is either not installed or not working properly.



RESOLUTION
Download and install Imaging for Windows 95.



MORE INFORMATION
Imaging for Windows 95 is also known as ImageVue and Wang Imaging Software. It is available for download from the Microsoft FTP site at:

ftp://ftp.microsoft.com/softlib/mslfiles/IMGINST.EXE

