Microsoft KB Archive/250525

= OFF2000: Error Message: "Installer Terminated Prematurely" When You Try to Install Office =

Article ID: 250525

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q250525



WARNING:This information is preliminary and has not been confirmed or tested by Microsoft. Use only with discretion.



SYMPTOMS
When you attempt to install Office, you may receive the following error message:

Installer terminated prematurely.

When you click OK, you receive the following error message:

The I/O operation has been aborted because of either a thread exit or an application request.



CAUSE
This problem can occur if your computer is infected with the Win95.cih virus.



RESOLUTION
To remove the virus, obtain the latest version of an anti-virus program.

For additional information about computer viruses, click the article number below to view the article in the Microsoft Knowledge Base:

129972 Description of Computer Viruses



MORE INFORMATION
If you continue to receive the error message after you remove the virus, please see the following articles in the Microsoft Knowledge Base:

234928 OFF2000: ErrMsg: Installer Terminated Prematurely During Setup

239938 OFF2000: Utility to Completely Remove Remaining Office CD1 Files

219423 OFF2000: How to Completely Remove Microsoft Office CD1

252566 OFF2000: How to Completely Remove Office CD1 on Windows 2000

Additional query words: OFF2000 word ITPError installation package error install invalid

Keywords: kbenv kbprb KB250525

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