Microsoft KB Archive/936956

= The &quot;Connect to &quot; dialog box appears when you try to connect a Windows Mobile 6.0-based device to a Windows Vista-based computer =

Article ID: 936956

Article Last Modified on 11/22/2007

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APPLIES TO

 Windows Mobile 6, when used with:  Windows Vista Enterprise

 Windows Vista Ultimate 64-bit edition

 Windows Vista Ultimate

 Windows Vista Enterprise 64-bit edition</li></ul>

 Windows Vista Business</li></ul>

 Windows Vista Business 64-bit edition</li></ul> </li></ul>

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<div class="symptoms_section">

SYMPTOMS
When you try to connect a Windows Mobile 6.0-based device to a Windows Vista-based computer, the Connect to  dialog box appears.

Note  is placeholder for the name of the server that is running Microsoft Windows Rights Management Services (RMS).

The Connect to  dialog box asks you to type the user name and the password.

If you disconnect the Windows Mobile 6.0 based-device and then you reconnect the Windows Mobile 6.0 based-device, the Connect to  dialog box does not appear. However, if you restart the Windows Vista-based computer and then you connect the Windows Mobile 6 based-device, the Connect to  dialog box appears again. You may be unable to stop the Connect to  dialog box from reappearing.

<div class="cause_section">

CAUSE
This issue occurs because Information Rights Management (IRM) is not enabled on the Windows Mobile 6.0 based-device.

<div class="workaround_section">

WORKAROUND
To work around this issue, use one of the following methods.

Method 1
In the Connect to <RMS Server> dialog box, type the user name, and then type the password. Then, click OK. The Connect to <RMS Server> dialog box does not appear again until you restart the Windows Vista-based computer.

Method 2
In Windows Mobile Device Center, enable IRM. To do this, follow these steps:
 * 1) Under Mobile Device Settings, click Activate Information Rights Management.
 * 2) Under Activate Information Rights Management, type the user name in the User name box, type the password in the Password box, and then type the domain in the Domain box.
 * 3) Click Activate.

When IRM is enabled on the Windows Mobile 6.0 based-device, the Connect to <RMS Server> dialog box does not appear again for that device.

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MORE INFORMATION
For more information, visit the following Microsoft Web sites:

Trustworthy messaging at Microsoft

http://technet.microsoft.com/en-us/library/bb735271.aspx

Information Rights Management in the 2007 Microsoft Office system

http://office.microsoft.com/en-us/help/HA101029181033.aspx

Keywords: kbinfo kbtshoot KB936956

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