Microsoft KB Archive/914012

= Message Queuing does not start on a Windows Server 2003 Service Pack 1-based computer =

Article ID: 914012

Article Last Modified on 10/11/2007

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APPLIES TO

 Microsoft Windows Server 2003 SP1, when used with:  Microsoft Windows Server 2003, Enterprise Edition

 Microsoft Windows Server 2003, Standard Edition (32-bit x86)

 Microsoft Windows Server 2003, Web Edition

 Microsoft Windows Server 2003, Datacenter Edition (32-bit x86)</li></ul>

 Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems</li></ul> </li> Microsoft Windows Server 2003, Standard x64 Edition</li> Microsoft Windows Server 2003, Enterprise x64 Edition</li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
Microsoft Message Queuing does not start on a Microsoft Windows Server 2003 Service Pack 1 (SP1)-based computer. In this case, you may receive an error message that resembles the following:

The service did not respond to the start or control request in a timely fashion.

Additionally, when you use the Ipconfig.exe utility, the following error code is returned:

0xc0000142

This error code indicates that initialization of a DLL has failed.

<div class="cause_section">

CAUSE
This problem occurs if the Time Machine program from Solutions-Soft is installed on the computer. The problem is caused by a DLL (3stm.dll) that is included with the Time Machine program.

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Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

889100 How to obtain the latest service pack for Windows Server 2003

Prerequisites
There are no prerequisites to install this hotfix.

Restart requirement
You must restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions
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STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 2.

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MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbbug kbfix kbqfe kbpubtypekc kbhotfixserver kbwinserv2003sp2fix KB914012

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