Microsoft KB Archive/330396

= Incorrect Language in the Media Player Help Content in Spanish and French Localized Versions of Windows 2000 SP3 =

Article ID: 330396

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Service Pack 3
 * Microsoft Windows 2000 Service Pack 3

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This article was previously published under Q330396





SYMPTOMS
When you use localized versions of the Windows 2000 Service Pack 3 (SP3), you may experience either of the following behaviors:
 * On the Spanish localized version of Windows 2000 SP3, Media Player Help content is in French instead of Spanish.
 * On the French localized version of Windows 2000 SP3, Media Player Help content is in Spanish instead of French.



CAUSE
This behavior occurs because Microsoft included the incorrect localized versions of the Mplayer2.hlp file with the French and Spanish localized versions of Windows 2000 SP3.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version  Size     File name     Language --  04-Dec-2002  00:10  n/a      104,475  Mplayer2.hlp  French 04-Dec-2002 00:10  n/a      104,220  Mplayer2.hlp  Spanish



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbwin2000presp4fix KB330396

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