Microsoft KB Archive/899193

= You may experience slow performance in Microsoft CRM 1.2 when an update of the security descriptors occurs =

Article ID: 899193

Article Last Modified on 7/25/2006

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APPLIES TO


 * Microsoft CRM 1.2

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SYMPTOMS
When an update of the security descriptors occurs, you may experience slow performance in Microsoft CRM 1.2. The update may take many hours to several days to complete on Microsoft CRM 1.2 data sets that contain hundreds of thousands of records or millions of records.

An update to the security descriptors may occur when any one of the following operations is performed in Microsoft CRM 1.2:
 * A new Microsoft CRM security role is created.
 * A Microsoft CRM security role has its privileges changed and is saved.
 * A Microsoft CRM security role is copied.
 * Microsoft CRM records are shared with other users.
 * A Microsoft CRM business unit is re-parented.
 * Microsoft CRM users are moved from one business unit to another business unit.

You may also experience slow performance in Microsoft CRM 1.2 when the Repair Object Security command is run in the Microsoft CRM Administrative Operations Tool. For more information about the Microsoft Business Solutions CRM Administrative Operations Tool, click the following article number to view the article in the Microsoft Knowledge Base:

893102 How to obtain and use the Administrative Operations Tool in Microsoft CRM 1.2



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next version of Microsoft Business Solutions CRM that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information
Install this hotfix on computers that are running Microsoft CRM 1.2 Server.

This hotfix also contains the Microsoft CRM Security Service hotfixes that are described in the following article in the Microsoft Knowledge Base:

890424 A Microsoft CRM 1.2 hotfix rollup is available that fixes the problems that are described in Microsoft Knowledge Base articles 835309, 839157, 870577, 883463, 890587, and 890589

Prerequisites
No prerequisites are required.

Removal information
To remove this hotfix from a computer that is running Microsoft Windows 2000, Microsoft Windows XP, or Microsoft Windows Server 2003, use Add or Remove Programs in Control Panel.

System administrators may use the Spunist.exe utility to remove this hotfix from a computer that is running Windows 2000, Windows XP, or Windows Server 2003. The Spuninst.exe utility is located in the following folder:

%windir%\$NTUninstallKB899193$\Spuninst

For more information about how to use a package installer to remove a hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

832475 Description of the new features in the package installer for Windows software updates

Note To remove this hotfix on computers that are running Windows XP Service Pack 2 (SP2), you may have to turn on the Show updates feature. By default, the Show updates feature is turned off in Windows XP SP2. For more information about how to turn on and turn off the Show updates feature, click the following article number to view the article in the Microsoft Knowledge Base:

884786 How to manage the Currently installed programs list in Windows XP Service Pack 2 and in Windows XP Tablet PC Edition 2005

Restart requirement
If you are prompted, restart the computer after you install the hotfix.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm12 crm1.2

Keywords: kbupdate kbperformance kbmbsadministration kbmbsmigrate kbpubtypekc kbqfe kbhotfixserver KB899193

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