Microsoft KB Archive/813781

= Messages remain in the local delivery queue but do not generate NDRs =

Article ID: 813781

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you review the Local Delivery queue on your Exchange 2000 Server computer, some messages may not be sent. However non-delivery reports (NDRs) may not be generated. The Event Viewer Application log may contain the following event: Event Type: Warning

Event Source: MSExchangeTransport

Event Category: (5)

Event ID: 327

User: N/A

Description: The following call : EcSetFileHandleProp to the store failed. Error code : -2147467259. MDB : f9c84d92-8e68-459b-a658-f019bfbec2ae. FID :. MID :. File : J:\EXCHSRVR\Mailroot\vsi 1\Queue\NTFS_2d3f9f1601c2916200060320.EM



CAUSE
This problem may occur if the message header is malformed. If the message header is malformed, the message stays in the Local Delivery queue, and an NDR is not sent.



Cumulative Rollup Information
To resolve this problem, obtain the September 2003 Exchange 2000 Server Post-Service Pack 3 (SP3) Rollup. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824282 September 2003 Exchange 2000 Server post-Service Pack 3 rollup

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. Component: The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version         Size       File name ---  23-Jan-2003  00:23  6.0.6405.0      4,591,616  Store.exe 23-Jan-2003 00:37  6.0.6405.0      3,915,776  Cdoex.dll 23-Jan-2003 00:37  6.0.6405.0      3,571,712  Excdo.dll 23-Jan-2003 00:24  6.0.6405.0        258,048  Exmime.dll 23-Jan-2003 00:28  6.0.6405.0      1,691,648  Exoledb.dll 22-Jan-2003 23:55  6.0.6405.0      2,265,088  Mdbmsg.dll 22-Jan-2003 23:24  6.0.6405.0         32,768  Mdbrole.dll Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: kbExchange2000preSP4septbarFix XADM

Keywords: kbhotfixserver kbexchange2000presp4fix kbfix kbenv kberrmsg kbprb kbqfe KB813781

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