Microsoft KB Archive/111933

= Works Err Msg: One of the Library Files Needed to Run... =

Article ID: 111933

Article Last Modified on 10/8/2003

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APPLIES TO


 * Microsoft Works 3.0 Standard Edition
 * Microsoft Windows 3.0 Standard Edition

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This article was previously published under Q111933



SYMPTOMS
If either a Works .DLL or a Windows .DLL file necessary to run Works 3.0 is damaged, the following error message is displayed when you attempt to start Works 3.0:

One of the library files needed to run this application is damaged. Please reinstall this application.

SOLUTION
Use one of the following methods.

Method 1
Do the following:

 Run Works Setup and click Remove All (including shared applications). In the Windows\System folder, rename the following files:

COMPOBJ.DLL

CTL3DV2.DLL

OLE2.DLL

OLE2.REG

OLE2CONV.DLL

OLE2DISP.DLL

OLE2NLS.DLL

OLE2PROX.DLL

PUBOLE.DLL

STORAGE.DLL

WKSOLE.DLL

WKSOLEUI.DLL

 Restart Works Setup and choose Complete Install.

Method 2
Reinstalling Works solves the problem only if it is a Works .DLL file that is damaged. If it is a damaged Windows .DLL file, reinstalling Works will NOT correct this problem. You will need to locate the damaged Windows .DLL file, delete it or rename it, then manually expand that .DLL file from the Windows 3.1 disk.

Because there are so many .DLL files that Works will use, and some .DLL files will call other .DLL files, the best approach to correct this problem is reinstalling Windows in a new directory. This loads only the default .DLL files, and does not load third-party .DLL files that may be causing problems.

NOTE: Even though it is a Windows .DLL file that is invalid, the error message still instructs you to reinstall the Works application, which will not correct the problem.



Steps to Reproduce Problem
NOTE: In the steps below, reinstalling Works will not resolve the problem because TOOLHELP.DLL is a Windows installed .DLL file.

 Open Windows File Manager. Locate the TOOLHELP.DLL file in your Windows SYSTEM subdirectory. Rename this file to TOOLHELP.DL2.</li> Open Windows Notepad.</li> Type:

this is a test

</li> Save this file in Notepad to your Windows SYSTEM subdirectory as TOOLHELP.DLL and exit Notepad.</li> Try to launch the Works 3.0 application.</li></ol>

Result: The above error message will occur.

Additional query words: error message dll 3.00 WINDOWS kbother

Keywords: KB111933

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