Microsoft KB Archive/166670

= OL97: "Fatal Exception Error 06" With Cirrus Logic Driver =

Article ID: 166670

Article Last Modified on 8/28/2007

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APPLIES TO


 * Microsoft Outlook 97 Standard Edition

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This article was previously published under Q166670





SYMPTOMS
When opening a message in Microsoft Outlook 97, you may get the following error message:

A Fatal Exception Error 06 has occurred



CAUSE
You are using the Cirrus Logic video driver version 4.0, with Windows Graphics acceleration turned on.



RESOLUTION
Turn off Windows Graphics acceleration.



Steps to Turn Off Windows Graphics Acceleration

 * 1) Quit Outlook.
 * 2) Right-click My Computer and click Properties.
 * 3) On the Performance tab, click Graphics.
 * 4) In the Advanced Graphics Setting, drag the Hardware acceleration slider to None.
 * 5) Click OK and Close.
 * 6) Click Yes to restart your computer.

Keywords: kbdisplay kbprb KB166670

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