Microsoft KB Archive/261307

= Acer TravelMate 720 Stops Responding After Hot Docking/Undocking =

Article ID: 261307

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Windows Millennium Edition

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This article was previously published under Q261307



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
After you hot dock and undock an Acer TravelMate 720 laptop computer several times, the computer may stop responding (hang) or perform slowly.



CAUSE
The driver for the Acer infrared (IR) network adaptor causes Windows to stop responding.



WORKAROUND
To work around this behavior, disable the Acer IR network adapter. For information about how to disable the Acer IR network adapter, please contact the computer's manufacturer.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: HWNICHNG

Keywords: kbenv kbfaq kbhardware kbprb KB261307

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