Microsoft KB Archive/298022

= You receive a &quot;Microsoft has not been installed for the current user&quot; message when you start an Office XP program or start Office Maintenance mode =

Article ID: 298022

Article Last Modified on 12/4/2007

-

APPLIES TO


 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows Millennium Edition
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Office XP Developer Edition
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

-



This article was previously published under Q298022



For a Microsoft Office 2000 version of this article, see 238122.



SYMPTOMS
If you start one of the Office programs or try to start Office Maintenance mode, you may receive the following error message

Microsoft  has not been installed for the current user. Please run setup to install the application.

where  is the name of the Office program you are trying to start.



CAUSE
This error message can occur if all of the following are true:
 * Your computer is running Microsoft Windows Millennium Edition (Me) or Microsoft Windows 98. -and-


 * Profiles is turned on. -and-


 * The Start menu is not being shared by all users. This means that the Include Start menu and Program groups in user settings check box is selected on the User Profiles tab of the Passwords Properties dialog box. -and-


 * You have not run Setup for Office.



RESOLUTION
To resolve this problem, run Setup for Office. In this configuration for Windows, each user must run Setup for Office.

The first user who runs Setup in the configuration sets the installation location for Office. Any subsequent user cannot change this location, even if the user performs a custom installation. Also, the time required to install Office for second and subsequent users is substantially less than the time required for the first user, assuming that comparable features are installed. This is because Setup does not recopy any files that are already installed.

If you are the second user or a later user who is running Setup in this configuration, you can select a different set of Office features than other users can. If you do this, you see a different set of Office shortcuts on the Programs menu. This is because the Start menu is set to per-user. You selected the Include Start menu and Program groups in user settings check box on the User Profiles tab of the Password Properties dialog box.



MORE INFORMATION
If you have Profiles selected, but the Start menu is being shared by all users of the computer, you only have to install Office once. This configuration is selected if the Include Start menu and Program groups in user settings check box is cleared (turned off) on the User Profiles tab of the Passwords Properties dialog box.

Additional query words: 2002 profile prb OFFXP

Keywords: kbtshoot kbstartprogram kbprb KB298022

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.