Microsoft KB Archive/197386

= Random STOPs Using Cirrus Logic Display Adapters and pcANYWHERE =

Article ID: 197386

Article Last Modified on 10/31/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q197386



SYMPTOMS
On systems with some Cirrus-compatible display adapters and pcANYWHERE 8.02, Windows NT may randomly and infrequently stop responding (hang) and report the following blue screen error messages:

STOP 0x00000050 error

PAGE_FAULT_IN_NONPAGED_AREA.

-or-

STOP 0x0000001e error

KMODE_EXCEPTION_NOT_HANDLED



RESOLUTION
To resolve this issue, contact Symantec Technical Support, or download the pcANYWHERE 8.02B update from:

http://www.symantec.com/

For additional information, please see the following article in the Microsoft Knowledge Base:

188303 Random Stop 0x50 Errors on Cirrus Video Adapters



MORE INFORMATION
The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: stop 0x50 video pcANYWHERE cirrus symantec

Keywords: kbprb KB197386

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