Microsoft KB Archive/322185

= XCCC: OWA Inbox Stops Responding (Hangs) with a &quot;Loading&quot; Message If You Use Internet Explorer 6 =

PSS ID Number: 322185

Article Last Modified on 6/17/2003

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The information in this article applies to:


 * Microsoft Exchange 2000 Server

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This article was previously published under Q322185



SYMPTOMS
If you are using Microsoft Internet Explorer 6 and you try to log on to Microsoft Outlook Web Access (OWA), the Inbox seems to stop responding (hang) during the loading process. The word &quot;Loading...&quot; appears indefinitely in the Inbox. If you click the Error icon on the browser window, the following script error message appears:

Line: 1713

Char: 3

Error: Unknown Name

Code: 0

URL: http://www. .com/exchange/exchweb/controls/ctrl_View20.htc



RESOLUTION
To resolve this problem:
 * 1) On the Tools menu in Internet Explorer 6, click Internet Options.
 * 2) Click Languages, and then add the language that you are using.
 * 3) Close all of the browser windows that are open.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbnofix KB322185

Technology: kbExchange2000Search kbExchange2000Serv kbExchange2000ServSearch kbExchangeSearch

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