Microsoft KB Archive/324723

= Kernel32.dll Base Address Problem in Italian Windows NT 4.0 SRP1 =

Article ID: 324723

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q324723



SYMPTOMS
The Kernel32.dll dynamic-link library (DLL) in Italian Security Rollup Package 1 (SRP1) has a base address that may be in conflict with Msvcp60.dll. This may cause a program not to work, depending on whether Kernel32.dll must be relocated.



CAUSE
In Windows NT 4.0 SRP1, Kernel32.dll was rebased to 0x780C0000 for Brazilian, Italian, Dutch, and Polish versions. This occurred because of an increase in the size of the translated content in these languages.

With this base address (0x780C0000), Kernel32.dll may not load. If Msvcp60.dll is loaded before kERNEL32.DLL, the problem occurs because the loader cannot relocate Kernel32.dll (this is a dynamic-linking case).

However, if Msvcp60.dll is loaded after Kernel32.dll, the problem does not occur because the loader can relocate Msvcp60.dll to another base address (this is a static linking case).



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version        Size     File name 05-Sep-2002 18:02  4.0.1381.7172  385,808  Kernel32.dll NOTE: Because of file dependencies, this hotfix requires Microsoft Windows NT 4.0 Service Pack 6a.



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0.



MORE INFORMATION
The new Italian Kernel32.dll base address is 0x7C000000.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB324723

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