Microsoft KB Archive/263041

= XWEB: OWA Error Message: Internet Explorer Cannot Download from the Internet Site =

Article ID: 263041

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q263041





SYMPTOMS
When you use Microsoft Internet Explorer to gain access to Outlook Web Access (OWA), if you click a link for an attachment on a Web page, you may receive the following error message

Internet Explorer cannot download from the Internet site  the downloaded file is not available.

This could be due to your security or language settings or because the server was unable to retrieve the requested file.

where  is the fully qualified domain name (FQDN) of the server or the file name.



WORKAROUND
To work around this issue, upgrade your browser to Internet Explorer version 5.5 or later. You can obtain more information about the latest version of Internet Explorer and download the latest version of Internet Explorer from the following Microsoft Web site:

http://www.microsoft.com/windows/ie



MORE INFORMATION
This issue may also occur if you use Microsoft Money and you attempt to download a file from your financial institution's Web site.

Keywords: kbprb KB263041

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