Microsoft KB Archive/135024

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Packard Bell Legend Hard Disk Using MS-DOS Compatibility Mode

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Q135024

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
Large IDE hard disks (hard disks with more than 1024 cylinders) in Packard Bell Legend computers may use MS-DOS compatibility mode.

CAUSE
This situation may occur because of a drive geometry translation error in the Phoenix BIOS that prevents the protected-mode IDE device driver from being used.

RESOLUTION
Contact Packard Bell for information about obtaining an updated BIOS to correct this problem.

MORE INFORMATION
This problem occurs only when a Packard Bell Legend computer with a large IDE hard disk contains a Phoenix BIOS version A486 1.01.E Ref ID # 07. Packard Bell Legend computers do not come from the manufacturer with large IDE hard disks.

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Technology : kbWin95search kbWin95