Microsoft KB Archive/86190

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Norton Anti-Virus 2.0 Requires Updated Driver

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Q86190

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11

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SYMPTOMS
Using Symantec's Norton Anti-Virus version 2.0 (dated 12/21/91) with Microsoft Windows operating system version 3.1 causes the entire system to restart when you press CTRL+ALT+DEL from an MS-DOS command prompt or from MS-DOS-based applications in 386 enhanced mode.

RESOLUTION
Obtaining an updated VNAVD.386 file from Symantec corrects this problem.

MORE INFORMATION
VNAVD.386 is a virtual device driver located in the Windows SYSTEM subdirectory.

The products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 3.11 vnavd.386 3rdparty

Keywords :

Issue type :

Technology : kbWin3xSearch kbWin310 kbWin311