Microsoft KB Archive/810194

= OL2002: &quot;File Not Found&quot; Error Message When You Use the Common Dialog DLL to Open Multiple Outlook Message Files =

Article ID: 810194

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SYMPTOMS
When you run a macro that uses the Common Dialog DLL to open multiple Outlook e-mail message files (*.msg), you may receive the following error message:

File not found



CAUSE
This issue occurs because Outlook changes the Current Directory location to point to where the Outlook files are located when it loads the Outlook DLL files, and it never restores the original directory location. When you try to open the file, the Common Control DLL tries to verify whether the file exists by using the Current Directory location. Because the Current Directory location was altered, the Common Control DLL cannot verify the file.



Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

This fix is a post-Office XP Service Pack 2 (SP-2) fix. To install the fix, you must have Office XP SP-2 installed. For additional information about Office XP SP-2, click the following article number to see the article in the Microsoft Knowledge Base:

325671 OFFXP: Overview of the Office XP Service Pack 2

Additionally, you may have to install Windows Installer 2.0 to install this fix. For additional information about the Windows Installer requirement for post-Office XP SP-2 fixes, click the following article number to see the article in the Microsoft Knowledge Base:

330537 OFFXP: Office XP Updates and Patches Released After September 2002 May Require Windows Installer 2.0

The English version of this fix should have the following file attributes or later. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Client Patch
  Date          Time       Size      File name --  25-Nov-2002   18:38:15   184,832   Olkintl.msp

Full File Patch
  Date          Time       Size        File name --  25-Nov-2002   18:41:40   1,864,704   Olkintlff.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table:   Date          Time    Version       Size        File name 13-Sep-2002  03:51   10.0.4510.0   113,224     Emablt32.dll 14-Nov-2002  19:34   10.0.4712.0   192,512     Emsabp32.dll 25-Nov-2002  18:49   10.0.4721.0   129,608     Emsui32.dll 23-Aug-2002  22:58   10.0.4420.0   854,600     Msmapi32.dll 13-Sep-2002  03:52   10.0.4510.0   531,016     Mspst32.dll 25-Nov-2002  18:50   10.0.4721.0   55,880      Olkfstub.dll 09-Aug-2002  03:21   10.0.4406.0   735,816     Outex.dll 06-Sep-2002  22:18   10.0.4503.0   1,972,808   Outllibr.dll 08-Nov-2002  21:46  10.0.4705.0    338,504     Pstprx32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbofficexpsp2fix kbhotfixserver KB810194

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