Microsoft KB Archive/897665

= FIX: A cursor that appears in an RDP session is displayed as a box that has random dots in Windows CE 5.0 =

Article ID: 897665

Article Last Modified on 5/4/2005

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APPLIES TO


 * Microsoft Windows CE 5.0

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SYMPTOMS
In Microsoft Windows CE 5.0, the cursor that appears in a Remote Desktop Protocol (RDP) session is displayed as a box that has random dots.



CAUSE
This problem occurs because the Terminal Server client for Windows CE does not correctly handle color cursors. Instead, the client tries to treat the cursor information that is provided by the server as if the cursor was just a black and white cursor.



Software update information
A supported software update is now available from Microsoft as Windows CE 5.0 Core OS QFE 897665. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:

837392 How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites
This software update is supported only if all previously issued software updates for this product have also been installed.

Restart requirement
After you install this software update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu. You do not have to restart the computer after you apply this software update.

Software update replacement information
This software update does not replace any other software updates.

File information
The English version of this software update package has the file attributes or the later file attributes that are listed in the following table.   Date         Time   Size        File name ---

Path: Signed 29-Apr-2005 01:11  15,675,392  Wincepb50-050429-kb897665-armv4i.msi 29-Apr-2005 01:11  15,924,224  Wincepb50-050429-kb897665-mipsii.msi 29-Apr-2005 01:11  15,943,680  Wincepb50-050429-kb897665-mipsii_fp.msi 29-Apr-2005 01:11  16,180,224  Wincepb50-050429-kb897665-mipsiv.msi 29-Apr-2005 01:11  16,193,024  Wincepb50-050429-kb897665-mipsiv_fp.msi 29-Apr-2005 01:11  15,155,200  Wincepb50-050429-kb897665-sh4.msi 29-Apr-2005 01:11  12,931,584  Wincepb50-050429-kb897665-x86.msi The English version of this software update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Size        File name --

Path: Public\Rdp\Oak\Lib\Armv4i\Debug 20-Apr-2005 17:53  19,499,082  Tscaxctrl.lib 20-Apr-2005 17:53  17,100,908  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Armv4i\Retail 20-Apr-2005 17:48  10,545,734  Tscaxctrl.lib 20-Apr-2005 17:48   8,691,922  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsii\Debug 20-Apr-2005 18:02  20,422,026  Tscaxctrl.lib 20-Apr-2005 18:02  17,937,838  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsii\Retail 20-Apr-2005 17:57  10,149,700  Tscaxctrl.lib 20-Apr-2005 17:57   8,376,174  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsii_fp\Debug 20-Apr-2005 18:11  20,427,750  Tscaxctrl.lib 20-Apr-2005 18:11  17,939,796  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsii_fp\Retail 20-Apr-2005 18:06  10,153,778  Tscaxctrl.lib 20-Apr-2005 18:06   8,376,480  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsiv\Debug 20-Apr-2005 18:20  20,912,050  Tscaxctrl.lib 20-Apr-2005 18:20  18,385,788  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsiv\Retail 20-Apr-2005 18:15  10,185,084  Tscaxctrl.lib 20-Apr-2005 18:15   8,406,910  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsiv_fp\Debug 20-Apr-2005 18:29  20,915,422  Tscaxctrl.lib 20-Apr-2005 18:29  18,385,388  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Mipsiv_fp\Retail 20-Apr-2005 18:24  10,188,908  Tscaxctrl.lib 20-Apr-2005 18:24   8,406,964  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Sh4\Debug 20-Apr-2005 17:44  18,114,998  Tscaxctrl.lib 20-Apr-2005 17:44  15,856,248  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\Sh4\Retail 20-Apr-2005 17:39   9,479,582  Tscaxctrl.lib 20-Apr-2005 17:39   7,814,842  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\X86\Debug 20-Apr-2005 17:35  16,386,262  Tscaxctrl.lib 20-Apr-2005 17:35  14,357,978  Tscwinctrl.lib

Path: Public\Rdp\Oak\Lib\X86\Retail 20-Apr-2005 17:31   9,155,412  Tscaxctrl.lib 20-Apr-2005 17:31   7,684,084  Tscwinctrl.lib



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Some device manufacturers have had success in avoiding this problem by modifying their graphics adaptor to report that color cursors are not supported.

Keywords: kbbug kbfix kbqfe KB897665

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