Microsoft KB Archive/254452

= Streets and Trips: Help topics appear in unexpected languages =

Article ID: 254452

Article Last Modified on 10/29/2007

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APPLIES TO


 * Microsoft MapPoint 2002 Standard Edition
 * Microsoft MapPoint 2001 Standard Edition
 * Microsoft Streets & Trips 2008
 * Microsoft Streets & Trips 2008 with Connected Services
 * Microsoft Streets & Trips 2008 with GPS Locator
 * Microsoft Streets & Trips 2002 Standard Edition
 * Microsoft Streets & Trips 2001 Standard Edition

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This article was previously published under Q254452



SYMPTOMS
When you press the F1 key to open the online Help window in Microsoft Streets and Trips or in Microsoft MapPoint 2001, Help topics may not appear in the language that you expect.



CAUSE
This behavior may occur if the following conditions are true:
 * You previously installed a different localized version of the program on the computer.
 * The version of the Hhctrl.ocx file that is installed on the computer is the same version or a later version than the file that is installed by the program.



RESOLUTION
To resolve this behavior, follow these steps:  Insert the Setup CD into the CD Drive. Press and hold down the SHIFT key when you insert the CD to prevent the Setup program from starting automatically. Click Start, click Run, type the following text in the Open box, and then click OK:



In this example,  is the drive letter of the CD drive.

Note After you complete these steps, the HTML Help topics for all the programs that are installed on the computer are displayed in the same language.

Additional query words: st2000 amap auto-map mp2000 international foreign

Keywords: kbdisplay kbfaq kbprb KB254452

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