Microsoft KB Archive/812761

= Zoo Tycoon: Problems on startup during introductory movie playback =

Article ID: 812761

Article Last Modified on 11/14/2007

-

APPLIES TO


 * Microsoft Zoo Tycoon
 * Microsoft Zoo Tycoon Complete Collection
 * Microsoft Zoo Tycoon: Dinosaur Digs 1.0
 * Microsoft Zoo Tycoon: Marine Mania

-



SYMPTOMS
When you try to start Microsoft Zoo Tycoon, you may experience one or more of the following symptoms:  The game stops responding. The computer stops responding. The screen turns black. You receive the following error message:

The program you are trying to run requires a current Indeo codec.

To obtain a current driver that is compatible with this version of Windows, please contact the manufacturer at http://indeo.ligos.com.





CAUSE
This issue may occur if you do not have a current Zoo Tycoon patch installed on your computer, or when the startup movie interferes with the game startup process.



Method 1: Turn Off the Startup Movie
To turn off the startup movie, follow these steps:  Click Start, and then point Search. In the left pane, click All or part of the file name, and then in the Files or folders named box, type Zoo.ini .</li> Click Search.</li> When the search process is complete, double-click Zoo.ini.

If you are prompted to select a program to open the file, click Notepad, and then click OK.</li> Under the code block labeled UI, locate the text &quot;playMovie=1&quot; and &quot;playSecondMovie=1&quot;.</li>  Edit the two lines to read &quot;playMovie=0&quot; and &quot;playSecondMovie=0&quot;.

If the lines are not present in the file, add them. Under the heading labeled UI type the following block: playMovie=0 PlaySecondMovie=0 </li> On the File menu, click Save.</li> On the File menu, click Exit.</li></ol>

If the issue continues to occur, go to the next method.

Method 2: Scan for Updates, and then Download and Install Windows Update
To scan for updates, and download and install Windows Update if an update is required, follow these steps: <ol> Connect to the Internet, and then visit the following Microsoft Web site:

http://v4.windowsupdate.microsoft.com/en/default.asp

</li> Click Scan for updates, and then follow the on-screen instructions to complete the scan and installation process.</li></ol>

If the issue continues to occur, go to the next method.

Method 3: Download and Install the Zoo Tycoon Update
To download and install the Zoo Tycoon update, follow these steps: <ol> Connect to the Internet, and then visit the following Microsoft Web site:

http://download.microsoft.com/download/zootycoon/Patch/10.12/WXP/EN-US/ztpatch.exe

</li> On the Zoo Tycoon Web site, click Download Patch Now to download and install the patch for Zoo Tycoon or Zoo Tycoon Dinosaur Digs.</li></ol>

Additional query words: performance setup installation

Keywords: kberrmsg kbsetup kbprb kbconfig KB812761

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.