Microsoft KB Archive/303424

= Error Messages Include Garbled Characters =

Article ID: 303424

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows Media Player 8.01
 * Microsoft Windows Media Player 8.01

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This article was previously published under Q303424



SYMPTOMS
When you receive an error message while you are using Windows Media Player for Windows XP on a computer with Multilingual User Interface (MUI) installed, you may receive garbled characters in the error message instead of characters from the MUI language you previously selected.



CAUSE
This problem can occur if the system code page is not set to English, and the system code page language and the MUI language are different.



WORKAROUND
To work around this problem, change the system code page to match the MUI language:
 * 1) Click Start, and then click Control Panel.
 * 2) Double-click Regional and Language Options.
 * 3) Click the Advanced tab.
 * 4) Under Language for non-Unicode programs, change the language selection to match the MUI language.
 * 5) Click OK, and then follow the instructions on the screen.
 * 6) Restart your computer.

NOTE: If you set the system code page language to English, you should receive most error messages in English.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kberrmsg kbbug kbnofix kbenv KB303424

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