Microsoft KB Archive/274018

= Error Message Occurs When Network Monitor Runs with Receive Load Balancing Enabled =

Article ID: 274018

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2

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This article was previously published under Q274018



SYMPTOMS
In Microsoft Systems Management Server, when you are using the 3Com NIC Teaming feature, or when you attempt to run Microsoft Network Monitor with the Receive Load Balancing feature enabled, you may receive the following error message:

The Receive Load Balancing feature-set is not available when running Microsoft Network Monitor.

We have disabled the receive Load Balance Features.

To enable Receive Load Balancing feature-set please uninstall Microsoft Network Monitor and reconfigure the Receive Load Balancing features.



CAUSE
This behavior occurs because a feature in the 3COM Load Balancing software is incompatible with Network Monitor. When the Receive Load Balancing feature is running, Network Monitor cannot accurately determine usage or throughput.

This behavior occurs on servers that use dual network adapters and run the 3COM Load Balancing software with Network Monitor.



WORKAROUND
Network Monitor is only incompatible with the Receive Load Balancing feature. When you configure the load balancing group to enable the Transmit Only Load Balancing feature, Network Monitor functions as expected.

Additional query words: prodsms

Keywords: kb3rdparty kbenv kbprb KB274018

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