Microsoft KB Archive/269078

= Domain Names Are Not Displayed in the Accounting Log =

PSS ID Number: 269078

Article Last Modified on 5/8/2002

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The information in this article applies to:


 * Microsoft Windows NT Server 4.0 SP6
 * Microsoft Windows NT Server 4.0 SP6a

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This article was previously published under Q269078



SYMPTOMS
When you use the Routing and Remote Access Service (RRAS) update and you authenticate against a Remote Authentication Dial-in User Service (RADIUS) server, even though you have set the DoNotStripDomainName registry setting to log on to multiple account domains, the domain names are not displayed in the accounting log.



CAUSE
This issue occurs because information about a user's logon domain is only retained when the information is returned from the authentication server. This information is not returned from the authentication server when you are using Password Authentication Protocol (PAP) as the authentication protocol.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Windows NT 4.0 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Date     Time   Version    Size    File name 19/12/00 14:42  4.1.1.100   9,488  Rascbcp.dll 19/12/00 14:42  4.1.1.100  33,552  Raschap.dll 19/12/00 14:42  4.1.1.100  12,048  Raspap.dll 19/12/00 14:41  4.1.1.100  60,688  Raspppen.dll 19/12/00 14:42  4.1.1.100  14,608  Rasspap.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
When this issue occurs, you are either unable to locate the users or you are not able to differentiate between users with the same logon name.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

230014 RRAS Does Not Report Domain Name for Users in Accounting Packets

Keywords: kbprb KB269078

Technology: kbWinNT400search kbWinNTS400search kbWinNTS400sp6 kbWinNTsearch kbWinNTSsearch

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