Microsoft KB Archive/240948

= Assigned and Published Program Not Displayed After Uninstalling Published Version =

Article ID: 240948

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Datacenter Server

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This article was previously published under Q240948



SYMPTOMS
When you use Add/Remove Programs to uninstall a program that an administrator assigned to your user account, the assigned program is no longer displayed on the Start menu.



CAUSE
This issue occurs because of policy inheritance. If the assigned program is in an upper Group Policy Objects (GPO) and the published program is in a lower GPO, when the user uninstalls the published version, the advertised version is no longer displayed.

For example, when an administrator uses GPOs to publish a program and assign the same program to a user, and the user uses the Add/Remove Programs tool to install the published version, and then uninstalls the program, the assigned version is not displayed on the users Start menu.



RESOLUTION
To resolve this issue, do not assign and publish the same programs in a single GPO or multiple GPOs that apply to a user or group of users.



STATUS
This issue is by design in the Windows Installer and Group Policy tools.

Keywords: kbenv kbprb kbui KB240948

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