Microsoft KB Archive/867754

= &quot;DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)&quot; Stop error occurs in Windows Server 2003 when you remove a USB device =

Article ID: 867754

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
A Microsoft Windows Server 2003-based computer may stop responding, and you may receive a &quot;DRIVER_IRQL_NOT_LESS_OR_EQUAL (0xD1)&quot; Stop error. This error may occur only when you repeatedly perform a surprise removal of a USB device.



CAUSE
This problem occurs because of a code defect in the USB controller port driver (Usbport.sys).



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart requirement
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Windows Server 2003, 32-bit editions
 Date        Time   Version            Size    File name --  22-Jun-2004  23:32  5.2.3790.161        6,656  Hccoin.dll 11-Apr-2004 07:39  5.2.3790.161       28,928  Usbccgp.sys 11-Apr-2004 07:39  5.2.3790.161       19,968  Usbehci.sys 11-Apr-2004 07:39  5.2.3790.161       54,784  Usbhub.sys 11-Apr-2004 07:39  5.2.3790.161       16,896  Usbohci.sys 22-Jun-2004 22:29  5.2.3790.186      139,008  Usbport.sys 11-Apr-2004 07:39  5.2.3790.161       20,096  Usbuhci.sys

Windows Server 2003, 64-Bit Edition


Date        Time   Version            Size    File name    Platform 22-Jun-2004 23:22  5.2.3790.161       12,800  Hccoin.dll       IA-64 11-Apr-2004 07:32  5.2.3790.161      114,560  Usbccgp.sys 11-Apr-2004 07:32  5.2.3790.161       61,312  Usbehci.sys 11-Apr-2004 07:32  5.2.3790.161      183,296  Usbhub.sys 11-Apr-2004 07:32  5.2.3790.161       51,712  Usbohci.sys 22-Jun-2004 22:29  5.2.3790.186      430,976  Usbport.sys 11-Apr-2004 07:32  5.2.3790.161       64,896  Usbuhci.sys 22-Jun-2004 23:32  5.2.3790.161        6,656  Whccoin.dll      x86



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kberrmsg kbbug kbfix kbwinserv2003presp1fix kbqfe kbhotfixserver KB867754

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