Microsoft KB Archive/944203

= You may be unable to print a job after you install the .NET Framework 3.0 or the XML Paper Specification Essentials Pack on a Windows XP SP2-based computer or on a Windows Server 2003-based computer =

Article ID: 944203

Article Last Modified on 11/27/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard x64 Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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SYMPTOMS
On a Windows XP Service Pack 2 (SP2)-based computer or on a Windows Server 2003-based computer, you may be unable to print a job after you install the Microsoft .NET Framework 3.0 or the Microsoft XML Paper Specification Essentials Pack on the computer.

Note This problem occurs only when the banding technology is turned on in the printer driver.



CAUSE
This problem occurs because the printer driver cannot call the DrvQueryFont function. Therefore, the printer driver cannot receive the rendering Device Driver Interface (DDI) calls after you install the .NET Framework 3.0 or the XML Paper Specification Essentials Pack.



Windows XP hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 1 (SP1) or Service Pack 2 (SP2) installed on the computer.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003 hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows Server 2003 service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
To apply this hotfix, you must have Windows Server 2003 Service Pack 2 (SP2) installed on the computer.

Restart requirement
You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, x86-based versions


STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
Banding is a technique that is used to implement the full functionality of the Windows Graphics Device Interface (GDI) in printer drivers that can only print bitmaps for graphics.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

75471 INFO: Basics of Banding Printing in Windows

The DrvQueryFont function is used by GDI to obtain the IFIMETRICS structure for a given font. For more information, visit the following Microsoft Web site:

http://msdn2.microsoft.com/en-us/library/ms793763.aspx

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbwinxppresp3fix kbexpertiseadvanced kbbug kbfix kbhotfixserver kbqfe KB944203

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