Microsoft KB Archive/914726

= You may be prompted to upgrade Groove when you create a workspace or add a tool after you upgrade Groove =

Article ID: 914726

Article Last Modified on 2/14/2007

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APPLIES TO


 * Groove Virtual Office 3.1 File Sharing Edition
 * Groove Virtual Office 3.1 Professional Edition
 * Groove Virtual Office 3.1 Project Edition
 * Groove Virtual Office 3.1 Trial Edition
 * Groove Virtual Office 3.0 File Sharing Edition
 * Groove Virtual Office 3.0 Professional Edition
 * Groove Virtual Office 3.0 Project Edition
 * Groove Virtual Office 3.0 Trial Edition
 * Groove Workspace 2.5 Preview Edition
 * Groove Workspace 2.5 Professional Edition
 * Groove Workspace 2.5 Project Edition
 * Groove Workspace 2.5 Standard Edition
 * Microsoft Office Groove 2007

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SYMPTOMS
After you upgrade Microsoft Office Groove 2007 or an earlier version of Groove on one computer, you may experience the following symptoms:  When you create a workspace in the new version of Groove, you receive the following warning message:

The following invitees will be prompted to upgrade Groove before they can use the space:

You receive this message even if you do not invite anyone to the workspace. When you add a tool that is available only in the new version of Groove, you receive the following warning message:

One of more members of this space will have to upgrade Groove before they can use :





CAUSE
This issue occurs if you are using your Groove account on multiple computers, but you did not upgrade Groove on all the other computers. If you did not upgrade Groove on all the other computers, your Groove account is still associated with the earlier version of Groove.



RESOLUTION
To resolve this issue, upgrade Groove on all the computers on which you have used your Groove account.



WORKAROUND
To work around this issue if your account is no longer available on a computer that was not upgraded, remove this computer from your account.

To see all the computers that are associated with your active account in Groove 2007 or in Groove Virtual Office, click Preferences on the Options menu, and then click the Account tab. To remove a computer, click the computer name in the list of computers, and then click Remove Computer.

To see the computers that are associated with your active account in Groove Workspace, click Go To, click My Account, and then click the Computers tab. You can delete only inactive computers from this list. A computer is considered inactive if it has not been online and running Groove for at least 21 days. If the Remove Computer button remains unavailable when you click a computer name, Groove considers this computer to be active.

Additional query words: TCN-01075 Groove2007

Keywords: kbprb kbexpertiseinter kbtshoot KB914726

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