Microsoft KB Archive/112464

The ClipArt Gallery Cannot Open PUB20ART.IDX

= The ClipArt Gallery Cannot Open PUB20ART.IDX =

Q112464
2.00 WINDOWS kberrmsg

--- The information in this article applies to:

- Microsoft Publisher version 2.0 ---

SYMPTOMS

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When trying to run ClipArt Gallery after installing Microsoft Publisher 2.0 to a network node/workstation using SETUP /N, you may receive the following error message

The ClipArt Gallery cannot open :\MSPUB\CLIPART\PUB20ART.IDX. You may be having hardware problems or someone else may be using the file.

where is the drive in which your MSPUB directory resides.

RESOLUTION

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To rectify this problem, do one of the following two procedures:

1. Re-install Microsoft Publisher 2.0 to the network (SETUP /A). Set the PUB20ART.IDX and PUB20ART.THM files to Read-Only before any user runs ClipArt Gallery.

-or-

2. Re-install using Microsoft Publisher 2.0a disks. Publisher 2.0a Setup marks these files as Read-Only automatically.

To obtain Publisher 2.0a, call the Microsoft Order Desk at (800) 360-7561. If you are outside the United States, contact the Microsoft subsidiary for your area. To locate your subsidiary, call the Microsoft International Sales Information Center at (206) 936-8661.

MORE INFORMATION

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Whenever ClipArt Gallery is run, it automatically looks at the ARTGALRY.INI file (located in the user's directory, where WIN.COM is located) for two sections. The [CLIPART] section holds the location of the current ARTGALRY.IDX and ARTGALRY.THM files. The [IMPORT] section alerts ClipArt Gallery to new Index (IDX) and Thumbnail (THM) files that need to be merged into the ARTGALRY.IDX and ARTGALRY.THM files, respectively. The merge process is needed for ClipArt Gallery to work correctly.

The first time ClipArt Gallery is run after a network installation (SETUP /N), it merges PUB20ART.IDX with ARTGALRY.IDX and PUB20ART.THM with ARTGALRY.THM then deletes both PUB20ART files. The second user who tries to run ClipArt Gallery will, therefore, have no PUB20ART files to merge, which results in this error message.

KBCategory: kberrmsg KBSubcategory:

Additional reference words: 2.00 mspub CAG C.A.G. MSWorks PPT Powerpt Artgal ClipGal 2.00a 2.0a pub20 pub20a create index file cannot ole wm_ole techinfo custsales