Microsoft KB Archive/185594

= Error Message: Access Violation in _INS0432._MP =

Article ID: 185594

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q185594



SYMPTOMS
When you try to install a program that uses InstallShield, the setup program may quit, and you may receive any of the following Dr. Watson error messages:  

Access Violation in _INS0432._MP

Access Violation in _INS0576._MP





RESOLUTION
To resolve this issue, use the following steps:


 * 1) Click Start, point to Find, and click Files or Folders.
 * 2) In the Named box, type "uninst.exe" (without quotation marks), type the %SystemRoot% drive and folder (usually C:\Winnt) in the Look In box, and then click Find Now.

NOTE: This file should be found in the %SystemRoot% folder.
 * 1) Right-click the Uninst.exe file, and then click Rename.
 * 2) Type "uninst.old" (without quotation marks), and then press ENTER.
 * 3) In the Look In box, click the drive that contains the Service Pack 3 CD-ROM, and then click Find Now.

NOTE: If you do not have the Service Pack 3 CD-ROM, search for Uninst.exe on the third-party software media.
 * 1) Right-click the Uninst.exe file, and then click Copy.
 * 2) Click Start, point to Programs, and then click Windows NT Explorer.
 * 3) Navigate to the %SystemRoot% folder (usually C:\Winnt), right-click this folder, and then click Paste.
 * 4) Quit the Find tool, and then run Setup again.

If the problem still occurs, follow steps 1-9, using "Isuninst.exe" instead of "Uninst.exe."



MORE INFORMATION
The _ins0432._mp.exe file is a part of the InstallShield Setup wizard that is included with some third-party programs. This file should only be invoked during the installation of a program and usually appears in the \Temp folder.

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: crash crashes quits stops stop exit exits

Keywords: kbenv kberrmsg kbprb kbsetup KB185594

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