Microsoft KB Archive/268692

= ENT2001: Hotmail Stationery Does Not Display in Entourage Messages =

Article ID: 268692

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q268692



SYMPTOMS
When you receive a Hotmail message that has the stationery option, the stationery does not display when you open the message.



CAUSE
This behavior occurs because the stationary that the Hotmail message uses is not in Hypertext Markup Language (HTML) format. Hotmail uses a special pointer that is embedded in a plain text message to point to a central location for the graphics that are used for the background. Entourage cannot interpret these pointers.



WORKAROUND
To work around this behavior, view the messages by using a Hotmail account.

Additional query words: Apple Mac

Keywords: kbprb KB268692

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