Microsoft KB Archive/195785

= OL2000: Overlapped Characters When Printing Contacts =

Article ID: 195785

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q195785





SYMPTOMS
When you print your Microsoft Outlook 2000 Contacts using a Hewlett-Packard (HP) DeskJet 850 or 870 printer with version 9.2 driver, you may experience any of the following symptoms:
 * The printed characters may overlap.
 * Your printer may stop printing and display the message, "Can not communicate with LPT1."
 * You may receive the message, "Data required by the printer driver cannot be found or has been corrupted. Restart Windows and try printing again."

Following any messages printing may resume; however, the characters print on top of each other.

NOTE: Although unconfirmed by Microsoft, some customers have reported these symptoms with the following HP DeskJet models:

  820CSE          855C            Office Jet 600 series 550C           694c            1150C (OfficeJet Pro) 520            692c            OfficeJet 570



RESOLUTION
To resolve this issue, use the HP DeskJet Plus 500, 500c, 550, 560, or 600c printer driver.

