Microsoft KB Archive/937306

= Error message when you try to create a new Communications Server 2007 Enterprise pool: &quot;Database creation failed because pool already exist&quot; =

Article ID: 937306

Article Last Modified on 8/15/2007

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APPLIES TO


 * Microsoft Office Communications Server 2007 Enterprise Edition
 * Microsoft Office Communications Server 2007 Standard Edition

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SYMPTOMS
When you run the Create Enterprise Pool Wizard or you try to manually create a new Microsoft Office Communications Server 2007 Enterprise pool, the pool creation fails. You also receive the following error message:

Database creation failed because pool already exist.



CAUSE
This issue occurs because the Communications Server 2007 database or the Microsoft Office Live Communications Server 2005 database was not correctly removed. Instead, the database was enabled on the computer.



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Start SQL Server Management Studio or SQL Server Enterprise Manager.
 * 2) Manually delete the following real-time communications (RTC) databases:
 * 3) * RTC
 * 4) * RTCConfig
 * 5) * RTCDyn
 * 6) Rerun the Create Enterprise Pool Wizard.

Keywords: kbexpertiseinter kberrmsg kbprb kbtshoot KB937306

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