Microsoft KB Archive/142365

= Microsoft Knowledge Base =

Member Support Phone Numbers for The Microsoft Network
Last reviewed: October 30, 1997

Article ID: Q142365

The information in this article applies to:


 * The Microsoft Network versions 1.0, 1.05, 1.2, 1.3, 2.0, 2.5

SUMMARY
This article contains the worldwide Member Support phone numbers for MSN, The Microsoft Network.

MORE INFORMATION
You can contact MSN Member Support in any of three ways:


 * Send an e-mail message to MSN Member Support by clicking the Question Mark (?) located in the upper right corner of your MSN screen. Click Help & Support, then click E-Mail Member Support, and then follow the instructions shown on the screen.
 * Dial 888-MSN-TIPS (888-676-8477) for FastTips on MSN issues.
 * Call the customer or technical service phone number below that is nearest you.

Customer Service
For questions about billing, password resets, and access numbers:

Australia                        02 9934 9000 Canada (English)                 800-386-5550 Canada (French)                  800-952-1110 Canada TDD (English)             800-840-9890 France                           01 43 62 3450 Germany                          0180 525 7536 Ireland                          0800 709 904 Japan                            044 965 0196 Switzerland (French)             0800 55 47 19 Switzerland (German)             0800 55 47 18 United Kingdom                   0870 601 1000 United States                    800-386-5550 United States TDD                800-840-9890 If you are calling from a country not listed above, dial 44 181 607 0012 for English-language assistance.

Technical Service
For help with connection issues or error messages:

Australia                        02 9934 9000 Canada/Montreal (English/French) 514-846-2085

Canada/Toronto (English/French)  416-340-9184 Canada/Vancouver (English/French) 604-681-2226

Canada TDD (English)             425-635-4948 France                           01 69 86 4747 Germany                          0180 525 7526 Ireland                          0800 709 904 Japan                            044 965 0196 Switzerland (French)             0800 55 47 19 Switzerland (German)             0800 55 47 18 United Kingdom                   0870 601 1000 United States                    425-635-7019 United States TDD                425-635-4948 If you are calling from a country not listed above, dial 44 181 607 0012 for English-language assistance.