Microsoft KB Archive/230648

= OLEXP: Image Is Not Displayed in Your HTML Signature File =

Article ID: 230648

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0
 * Microsoft Outlook Express 5.0

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This article was previously published under Q230648



For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express



SYMPTOMS
After you create a HyperText Markup Language (HTML) signature file that contains an image file, the image may not be displayed, and an empty box with small red Xs may be displayed instead.



CAUSE
This issue can occur if Outlook Express cannot locate the source of the image to embed into the e-mail message.



RESOLUTION
To resolve this issue, use a text editor (such as Notepad) to edit the custom signature HTML file to add the full path information for the location of the graphic file before you send the e-mail. This is an example of code without path information:  This example HTML code refers to the Test.gif file. The image source information (img src), only lists the file name, but does not list the path to the files. In this example, you would alter the HTML code:  With this alteration, Outlook Express should embed the graphic file into the e-mail message.



MORE INFORMATION
For additional information about inserting HTML signatures in Outlook Express messages, please see the following article in the Microsoft Knowledge Base:

170968 How to Insert an HTML Signature in Outlook Express Messages

Additional query words: 4.00 5.0 5.00

Keywords: kbui kbprb KB230648

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