Microsoft KB Archive/158312

= SMS: Hardware Inventory Stops Responding with Madge Token Ring =

Article ID: 158312

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q158312



SUMMARY
During the Hardware Inventory phase of a Systems Management Server client computer running Windows 3.x, the client may stop responding and need to be restarted. Further analysis shows that the client is stopping at the NovellNetcardInfo stage.

This problem may occur on computers running MS-DOS and Windows 3.x with the NetWare redirector and a Madge Token Ring network adapter card.



CAUSE
This problem is due to the revision of the Madge Token Ring driver that is being used. As of October 28, 1996, the latest driver is version 4.3. This version of the driver can be obtained from Madge (www.madge.com).

By replacing the Madge driver with the latest version, the inventory process will complete and the network adapter card will be inventoried correctly.

Additional query words: prodsms NW Novell freeze hang hung locked lock up lock-up

Keywords: kb3rdparty kbhardware kbinventory kbnetwork KB158312

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