Microsoft KB Archive/892052

= FIX: Internet Explorer may unexpectedly quit with an error message in module Mshtml.dll when you try to locate a Web page in Windows XP Service Pack 2 =

Article ID: 892052

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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SYMPTOMS
Internet Explorer may unexpectedly quit with an error message in module Mshtml.dll when you try to locate a Web page. This problem occurs on a Microsoft Windows XP Service Pack 2 (SP2)-based computer. You may receive the following error message:

Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.

To see what data this error report contains, click here.

When you view the data in the error report, the report contains an error signature that is similar to one of the following error signatures:   Application name  Application version  Module name  Module version  Offset

Iexplore.exe     6.0.2900.2180        Mshtml.dll   6.0.2900.2180   00052d7d

Iexplore.exe     6.0.2900.2180        Mshtml.dll   6.0.2900.2523   00052f3d



CAUSE
This problem may occur when a script is run that uses the removeNode function on the Web page.



RESOLUTION
To resolve this problem, install the latest security update for Internet Explorer. To do this, install all high-priority updates from the following Microsoft Update Web site:

http://go.microsoft.com/?linkid=3646728

The fix for this problem is included in security update 918899. For more information about security update 918899, click the following article number to view the article in the Microsoft Knowledge Base:

918899 MS06-042: Cumulative security update for Internet Explorer

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
You must have Windows XP Service Pack 2 installed to apply this hotfix.

Restart information
You must restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes. This hotfix is replaced by security update 918899.

Registry information
You do not have to create or to modify any registry keys to enable the hotfix that this package contains.

Hotfix file information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.   Date         Time   Version         Size       File name -  11-Feb-2005  17:36  6.00.2900.2609  3,008,000  Mshtml.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: windowsxpsp2 winxpsp2 xpsp2

Keywords: kberrmsg kbbug kbfix kbqfe kbwinxppresp3fix kbocabucket kbhotfixserver KB892052

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