Microsoft KB Archive/215376

= ControlService Fails with 1053 (ERROR_SERVICE_REQUEST_TIMEOUT) =

Article ID: 215376

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Server 4.0 Enterprise Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q215376



SYMPTOMS
If the ControlService API is called simultaneously from different threads to stop multiple services, some services are stopped successfully while others eventually time out with an error 1053 (ERROR_SERVICE_REQUEST_TIMEOUT).



CAUSE
This problem occurs because a race condition in Services.exe causes a deadlock. This causes the stop request to time out.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:


 * http://www.microsoft.com/windows/servicepacks/ -or-


 * 152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp



STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5.

Additional query words: 4.00 mscs cluster group resources

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB215376

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