Microsoft KB Archive/137394

= Long Path Length in cc: Mail Causes GP Fault =

Article ID: 137394

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q137394



SYMPTOMS
If a path length in Windows NT or Windows 95 is greater than 126 characters, Lotus cc:Mail version 2.2 causes a General Protection (GP) fault.



CAUSE
Lotus cc:Mail cannot run if the path contains more than 126 characters. Use the Path command from a CMD window in Windows NT to view the path. The path cc:Mail inherits in Windows NT and Windows 95 may be longer than the path created in AUTOEXEC.BAT.



RESOLUTION
To correct this problem, reduce the path length to less than 126 characters.



MORE INFORMATION
The cc:Mail Address Limit section of the Lotus cc:Mail 2.2 README.TXT file (included with cc:Mail 2.2 Installation disks) mentions that the address line length (path length) limit is 126 characters.

Additional query words: win95x winnt gpf error message appears

Keywords: KB137394

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