Microsoft KB Archive/831737

= Computers with IP addresses that are more than 14 characters are not correctly discovered in Systems Management Server 2003 =

Article ID: 831737

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Systems Management Server 2003

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Some discovered computers are not assigned to the Microsoft Systems Management Server (SMS) 2003 site. When you view the IP address of discovered computers in the SMS Administrator Console, the IP address may be empty or truncated. Consider the following configuration:

Your site boundary is set to 158.226.158.96.

Your client computers have the following IP addresses:

Client 1: 158.226.158.98

Client 2: 158.226.158.99

Client 3: 158.226.158.100

After Active Directory directory service System Discovery is completed, the clients appear with the following assignments:

Client 1: YES

Client 2: YES

Client 3: NO

The Discovery Data IP address of Client 3 is 158.226.158.10 in the SMS Administrator Console.



CAUSE
The Active Directory discovery method of SMS 2003 captures only 14 characters of a standard 15-character IP address.



Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart required
You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information
This hotfix does not replace any other hotfixes.

File information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  07-Nov-2003  17:24                     11,260  Filemap.ini 07-Nov-2003 17:24  2.0.6.0           353,744  Smsupdate.exe 07-Nov-2003 17:24  2.50.2726.100     110,592  Adsource.dll 07-Nov-2003 17:24  2.0.1493.5011     855,312  Preinst.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbhotfixserver kbqfe kbdiscovery kbinventory kbcollections kbsmsadmin kbqfe kbfix kbbug KB831737

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