Microsoft KB Archive/306341

= FIX: MDX: TopCount Function Returns &quot;Unable to open cellset Connection to the server is lost&quot; Error Message =

Article ID: 306341

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft SQL Server 2000 Analysis Services

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This article was previously published under Q306341



BUG #: 12583 (plato7x)



SYMPTOMS
When you run a MDX query that uses the TopCount function or the Head(Order....) function combination, the query may return the following error message:

Unable to open cellset Connection to the server is lost

If you run the query without the TopCount or Head(Order....) functions, the results are returned.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft SQL Server 2000 Analysis Services. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

290211 INF: How to obtain the latest SQL Server 2000 service pack

Hotfix information
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next SQL Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time       Version     Size           File name ---

08/08/2001  03:46 AM   8.0.429.0   2,007,632 KB   Msolap80.dll NOTE: Due to file dependencies, the most recent hotfix or feature that contains the preceding files may also contain additional files.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

This problem was first corrected in SQL Server 2000 Analysis Services Service Pack 2.

Additional query words: Top Count olap hotfix qfe

Keywords: kbbug kbfix KB306341

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