Microsoft KB Archive/812077

= Proxy Services Do Not Start When You Start Your Proxy Server 2.0-Based Server =

Article ID: 812077

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Proxy Server 2.0 Standard Edition

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SYMPTOMS
When you start your Proxy Server 2.0-based server, the Proxy Server 2.0 services may not start. Additionally, you may experience the following symptoms:  When you click the ISAPI Filters tab in the Default Web Site Properties dialog box in the Internet Service Manager snap-in, a red down arrow is displayed in the Status column of the w3proxy filter. This arrow indicates that the filter is not loaded.  One or more events that are similar to the following events are listed in the System log of the Event Viewer: Date:           Event ID: 7000 Time:           Source:   Service Control Manager User:    N/A           Type:     Error Computer: Category: None

Description: The Microsoft Proxy Server Administration service failed to start due to the following error:

Access is denied. Date:           Event ID: 14 Time:           Source:   W3SVC User:    N/A           Type:     Error Computer: Category: None

Description: The HTTP Filter DLL c:\inetpub\scripts\proxy\w3proxy.dll failed to load. The data is the error.

For additional information specific to this message please visit the Microsoft Online Support site located at: http://search.support.microsoft.com/search/?adv=1.

Data:

0000: 05 00 00 00  When you try to manually start the Proxy Server 2.0 services, you may receive an error message that is similar to the following:

Could not start the Microsoft Proxy Server Administration service on \\.

Error 0005: Access is denied.





CAUSE
This behavior may occur if the SYSTEM account does not have enough permissions to obtain access to the   folder.



RESOLUTION
To resolve this issue, reset the security permissions on the folder in which you installed Proxy Server 2.0:

Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps.  In Windows Explorer, right-click the folder in which you installed Proxy Server 2.0, and then click Properties.</li> Click the Security tab, and then click Permissions.</li> Assign at least the following permissions to the Proxy Server 2.0 installation folder and all its subfolders:

Everyone: Read

SYSTEM: Full Control

Administrators: Full Control

</li> Click OK, and then click Yes to replace security information on all existing subfolders in the Proxy Server 2.0 installation folder.</li> Click OK, and then quit Windows Explorer.</li> Restart the following services:  World Wide Web Publishing service</li> Microsoft Winsock Proxy service</li> Microsoft Proxy Server Administration</li></ul> </li> Make sure that the Socks Proxy and the Web Proxy services start by viewing them in the Microsoft Proxy Server Microsoft Management Console (MMC): <ol style="list-style-type: lower-alpha;"> Click Start, point to Programs, point to Microsoft Proxy Server, and then click Microsoft Management Console.</li> Under Console Root, expand Internet Information Server, and then expand your server. If (Stopped) is not displayed next to Socks Proxy and Web Proxy, the services are running.</li></ol> </li> Make sure that a green up arrow is displayed in the Status column of the W3proxy.dll ISAPI filter in the Default Web Site Properties dialog box: <ol style="list-style-type: lower-alpha;"> Click Start, point to Programs, point to Microsoft Proxy Server, and then click Microsoft Management Console.</li> Under Console Root, expand Internet Information Server, and then expand your server.</li> Right-click Default Web Site, and then click Properties.</li> <li>Click the ISAPI Filters tab, and then view the Status column of the w3proxy item in the list of installed filters.</li></ol> </li></ol>

Keywords: kberrmsg kbprb KB812077

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