Microsoft KB Archive/74984

= EMM386.EXE Hangs Machine with Adaptec Controller =

Article ID: 74984

Article Last Modified on 11/16/2006

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APPLIES TO


 * Microsoft MS-DOS 5.0 Standard Edition
 * Microsoft MS-DOS 5.0a

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This article was previously published under Q74984



SYMPTOMS
If you are using Microsoft MS-DOS 5.0 EMM386.EXE with an Adaptec host adapter, some of your device drivers and terminate-and-stay-resident (TSR) programs may not load or your system may stop responding (hang).



WORKAROUND
To work around this problem, you must obtain the current ASPI (Advance SCSI Programming Interface) device drivers from Adaptec. The ASPI device drivers are included with new Adaptec EZ-SCSI software. You can purchase the Adaptec EZ-SCSI software by calling Adaptec.

If you already have an ASW-1410 or ASW-1210 controller card, you can upgrade to the current ASPI version by downloading it from the Adaptec bulletin board service.

If you already have ASPI drivers, you should move the command for those drivers to the first line of your CONFIG.SYS file.

For more information, please contact Adaptec Technical Support.

The products included here are manufactured by Adaptec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 5.00 3rdparty third-party third party

Keywords: KB74984

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