Microsoft KB Archive/935103

= The Defrag Manager Advanced Mode boot CD wizard exits incorrectly when you save an .iso file =

Article ID: 935103

Article Last Modified on 6/26/2007

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APPLIES TO


 * Winternals Defrag Manager 3.0
 * Winternals Defrag Manager 4.0

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SYMPTOMS
When you save an .iso file by using the Winternals Defrag Manager Advanced Mode boot CD wizard, the wizard exits incorrectly.



CAUSE
This problem occurs because 8.3 file name support is disabled on the computer.



WORKAROUND
To work around this problem, enable 8.3 file name support on the computer. To do this, follow these steps:  Click Start, click Run, type regedit, and then click OK. Locate and then click following registry subkey:

HKEY_LOCAL_MACHINE \SYSTEM\CurrentControlSet\Control\FileSystem

 Right-click NtfsDisable8dot3NameCreation, click Modify, type 0, and then click OK. Exit Registry Editor, and then restart the computer.



MORE INFORMATION
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: Winternals KB 30211, boot,cd,wizard,exits

Keywords: kbtshoot kbexpertiseinter KB935103

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