Microsoft KB Archive/266309

= SideWinder: Cannot View Game Controller Properties =

Article ID: 266309

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft SideWinder 3D Pro
 * Microsoft SideWinder Dual Strike
 * Microsoft SideWinder Force Feedback Pro
 * Microsoft SideWinder Force Feedback Wheel
 * Microsoft SideWinder Freestyle Pro
 * Microsoft SideWinder Game Pad 2.0
 * Microsoft SideWinder Game Pad Pro
 * Microsoft SideWinder Plug & Play Game Pad
 * Microsoft SideWinder Precision Pro 2.0
 * Microsoft SideWinder Precision Racing Wheel
 * Microsoft SideWinder Force Feedback Wheel

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This article was previously published under Q266309



SYMPTOMS
When you attempt to view the properties of a Microsoft SideWinder game controller in the Game Controllers tool in Control Panel, the Properties button may be unavailable.

As a result, you cannot test the SideWinder game controller.



CAUSE
This behavior can occur if DirectInput files on your computer are missing or damaged.



RESOLUTION
To resolve this issue, download and install the latest version of Microsoft DirectX:  Visit the following Microsoft Web site:

http://www.microsoft.com/windows/directx/default.mspx

 Click the appropriate DirectX 8.0a Runtime (English) link to download DirectX 8.0a. Under Download Now, click the DX80eng.exe - 11,478 Kb link. In the File Download dialog box, click Save this program to disk, and then click OK. In the Save in box, click Desktop, and then click Save. On the desktop, double-click the DX80eng.exe file, and then follow the instructions on the screen to install DirectX 8.0a.</li></ol>

For additional information about how to install the latest version of DirectX, click the article number below to view the article in the Microsoft Knowledge Base:

179113 How to Download and Install DirectX

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MORE INFORMATION
This issue occurs only on Microsoft Windows 98 Second Edition-based computers.

To confirm that DirectInput files on the computer may be missing or damaged, use the DirectX Diagnostic Tool:
 * 1) Click Start, and then click Run.
 * 2) In the Open box, type dxdiag, and then click OK.
 * 3) Click the Input tab.
 * 4) In the Notes section, look for a message regarding the status of connected game controllers. If any devices are listed in this section or if there is a reference to corrupted DirectX files, then DirectInput files on the computer may be missing or damaged.

Additional query words: 1.00 side winder sw grayed greyed out dimmed dx7a

Keywords: kbhardware kbenv kbprb KB266309

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