Microsoft KB Archive/898130

= How to apply and receive a refund or a rebate for Money 2005 and later versions =

Article ID: 898130

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Money Essentials
 * Microsoft Money Plus Deluxe
 * Microsoft Money Plus Home & Business
 * Microsoft Money Plus Premium
 * Microsoft Money 2007 Deluxe
 * Microsoft Money 2007 Home & Business
 * Microsoft Money 2007 Premium
 * Microsoft Money 2006 Deluxe
 * Microsoft Money 2006 Premium
 * Microsoft Money 2006 Standard
 * Microsoft Money 2005 Deluxe Edition
 * Microsoft Money 2005 Premium Edition
 * Microsoft Money 2005 Standard Edition

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INTRODUCTION
This article describes how to apply and receive a refund or a rebate for Microsoft Money 2005 and later versions.



Microsoft Money Essentials and Microsoft Money 2007 (or later version) Web download purchase
If you purchased a download of any one of the following versions of Money, contact the Microsoft Online Store to apply for your refund:
 * Microsoft Money Plus Deluxe
 * Microsoft Money Plus Home & Business
 * Microsoft Money Plus Premium
 * Microsoft Money 2007 Deluxe
 * Microsoft Money 2007 Home & Business
 * Microsoft Money 2007 Premium
 * Microsoft Money Essentials

To apply for your refund, visit the following Digital River Customer Service Web site, and then type your order number and password: http://findmyorder.comNote This Web site was mentioned in your purchase confirmation e-mail message. If you experience any difficulty when you try to access this Web site, contact the Microsoft Online Store:
 * Telephone: 952-646-5047
 * E-mail: microsoftmoney.cs@digitalriver.com

Money 2005 and Microsoft Money 2006: Web download purchase
If you purchased the following versions of Money 2005 or Money 2006 from the Money Order Now Web site, contact MSN Billing to apply for your refund:
 * Microsoft Money 2005 Deluxe
 * Microsoft Money 2005 Premium
 * Microsoft Money 2005 Standard
 * Microsoft Money Deluxe 2006
 * Microsoft Money Premium 2006
 * Microsoft Money Standard 2006

To apply for your refund, visit the following MSN Web site:

http://support.msn.com/contactus.aspx?productkey=money2005

You must log on to this MSN Web site by using the same Windows Live ID that you used to make the purchase. If you experience any difficulty in accessing this Web site, contact MSN Billing at the following telephone number:
 * 1-866-672-4551 (1-866-MS BILL 1)

Hours of operation:

Monday through Friday: 5:00 to 22:00 Pacific Time

Saturdays and Sundays: 5:00 to 17:00 Pacific Time

Money 2005 and later versions: Retail purchase
If you purchased the retail version of the following versions of Money 2005 or a later version, contact Microsoft Customer Service Support for help applying for your refund, receiving your refund, or for other issues with your refund:
 * Microsoft Money 2005 Deluxe
 * Microsoft Money 2005 Premium
 * Microsoft Money 2005 Standard
 * Microsoft Money 2005 Business
 * Microsoft Money Deluxe 2006
 * Microsoft Money Premium 2006
 * Microsoft Money Small Business 2006
 * Microsoft Money Standard 2006
 * Microsoft Money 2007 Deluxe
 * Microsoft Money 2007 Home & Business
 * Microsoft Money 2007 Premium
 * Microsoft Money Plus Deluxe
 * Microsoft Money Plus Home & Business
 * Microsoft Money Plus Premium

To contact Customer Service Support, use one of the following toll-free telephone numbers:
 * 1-888-673-8624 Refund Support
 * 1-800-426-9400 Customer Service Support
 * 1-800-622-4445/1-800-275-3603 Microsoft Product Refunds Rebate Center

Hours of operation:

Monday through Friday: 6:30 to 17:30 Pacific Time

Status of your Money 2005 or Money 2006 rebate
To view the status of your rebate submission, visit the following MSN Web site:

http://rebatestatus.microsoft.young-america.com

Note Contact the Microsoft Online Store for the status of your Money 2007 or Money Essentials rebate.

Additional query words: MNY2005

Keywords: kbhowto KB898130

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