Microsoft KB Archive/826499

= You cannot see list options when you use the zoom feature in Internet Explorer =

Article ID: 826499

Article Last Modified on 11/15/2007

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APPLIES TO

 Microsoft Internet Explorer 6.0, when used with:  Microsoft Windows 98 Standard Edition

 Microsoft Windows 98 Second Edition

 Microsoft Windows NT 4.0

 Microsoft Windows 2000 Standard Edition</li></ul>

 Microsoft Windows Millennium Edition</li></ul>

 Microsoft Windows XP Professional</li></ul> </li> Microsoft Internet Explorer 6.0 Service Pack 1</li></ul>

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<div class="notice_section">

<div class="symptoms_section">

SYMPTOMS
When you view a Web page in Microsoft Internet Explorer, and you click the down arrow next to a list to view the options in the list, the list expands to display the options.

However, when you use Internet Explorer's zoom feature so that the Web page is larger on your screen and you try to view the options in a list, the list may not expand, and you cannot select an option from the list.

<div class="cause_section">

CAUSE
This problem may occur when the zoom attribute of a SELECT element is changed to some particular values. In that case, the SELECT element on a Web page may be incorrectly resized to two pixels high by the Microsoft HTML rendering engine (MSHTML).

Note A list on a Web page is a SELECT element.

The Internet Explorer zoom feature can be turned on by using a Dynamic HTML (DHTML) script, it can be turned on when you press and hold the CTRL key while you turn the wheel button on the mouse, or it can be turned on when you use the Text Size command on the View menu.

This problem may occur when you press and hold the CTRL key while you turn the wheel button on the mouse, or when you use the Text Size command on the View menu. However, this problem is most likely to occur when you use a DHTML script.

<div class="resolution_section">

RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel. <pre class="fixed_text">Date        Time   Version        Size       File name

05-Feb-2004 15:08  6.0.2800.1404  2,795,520  Mshtml.dll

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Internet Explorer 6.

Keywords: kbhotfixserver kbqfe kbie600sp2fix kbie600presp2fix kbfix kbbug kbprb KB826499

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