Microsoft KB Archive/198058

= WD97: Word Truncates Your User Information Mailing Address =

Article ID: 198058

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q198058





SYMPTOMS
After you type your mailing address on the User Information tab and then restart Word, Word may truncate your mailing address to 125 characters.



WORKAROUND
To work around this problem, use one of the following methods.

Method 1: Limit the length of your mailing address
When you type your mailing address information on the User Information tab, limit the length of your mailing address to 125 or fewer characters. To access the User Information tab, on the Tools menu, click Options.

Method 2: Use an address book entry
Create a new listing in your address book for your return mailing address. This address can be selected in the Word features that may require a return address.

NOTE: You may want to ensure that the mailing address is deleted on the User Information tab. To access the User Information tab, on the Tools menu, click Options.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.



MORE INFORMATION
Word allows you to store your mailing address information as part of your default User Information. To access the User Information tab, on the Tools menu, click Options.

The mailing address information you enter may extend up to 255 characters and allows Word to use that information as the default return address for envelopes and letters.

During the Word session when the mailing address is entered, Word uses the extended mailing address information as usual. However, after you restart Word, Word truncates any mailing address text that exceeds 125 characters.

Additional query words: crop chop delete remove missing incomplete

Keywords: kbbug KB198058

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