Microsoft KB Archive/287056

= XFOR: Event ID 1027 Error Message Logged During Migration from cc:Mail to Exchange Server 5.5 =

Article ID: 287056

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition
 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Exchange Server 5.5 Service Pack 3
 * Microsoft Exchange Server 5.5 Service Pack 4

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This article was previously published under Q287056





SYMPTOMS
When you migrate users from Lotus cc:Mail to Exchange Server 5.5, the following error messages are logged:

Date           11/24/01                Event ID        1027 Time           12:14:44 PM             Source          MSExchangeMig User           N/A                     Type            Error Computer       XXXXX03                 Category        None

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cc:Mail - Export program returned an invalid Message size of '0'. Account 'One, User' did not migrate successfully.



CAUSE
This problem can occur if the cc:Mail Export program incorrectly writes spaces to some messages where size should be written.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Migration

NOTE: Because of file dependencies, this fix requires Microsoft Exchange Server version 5.5 Service Pack 4.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5.



MORE INFORMATION
The logic in the Microsoft Migration tool has been modified to resolve this problem.

Keywords: kbhotfixserver kbqfe kbbug kbexchange550presp5fix kbfix kbqfe KB287056

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