Microsoft KB Archive/166570

= XFOR: IMS May Crash When Receiving Message from Pegasus Mail =

Article ID: 166570

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.0 Standard Edition

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This article was previously published under Q166570





SYMPTOMS
When you send mail to a large distribution list (containing some invalid addresses) from a Pegasus Mail client to the Microsoft Exchange Server Internet Mail Service (IMS), the IMS may close. The IMS will log the following events:   9001: An exception has occurred. Code: 0xc0000005 Flags: 0x00000000 Address: 0x77f7d2ef

4037:  An exception has occurred which was handled internally by the Internet Mail Service. This may have resulted in a message not being delivered. Code: 0xc0000005 Flags: 0x00000000 Address: 0x77f7d2ef The Dr. Watson dialog box displays the following information as well:   An Application error has occurred and an application error log is being generated. MSECIMC.EXE Exception: access violation (0xc0000005), Address: 0x77f64a55



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.0. This problem was corrected in the latest Microsoft Exchange Server 5.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbhotfixserver kbqfe kbbug kbfix kbusage KB166570

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