Microsoft KB Archive/814553

= XCON: MTA NDRs Outlook Recall Messages Because of P2 Conversion Failure =

Article ID: 814553

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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SYMPTOMS
When you recall an e-mail message that was sent over an X.400 connector, the Microsoft Exchange Message Transfer Agent (MTA) service may fail the P2 conversion process for that message. Because of this, the MTA logs an event 210 &quot;Content Conversion Failure&quot; error message in the Application Log file, and the MTA will then NDR the message. This symptom may occur if all the following conditions exist:  You connect two Exchange 5.5 Server sites by using an X.400 connector. You click to select the following check boxes in the properties of the X.400 connector:

Allow MS Exchange contents

Remote Clients Support MAPI





RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange Server 5.5 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version         Size       File name ---  01-Aug-2001  17:02                     41,325  Dbserver.sch 16-Sep-2002 15:49                     88,248  Dsadap.xv2 16-Sep-2002 15:49                     33,049  Edi.xv2 19-Feb-2003 20:13  5.5.2657.24     1,941,776  Emsmta.exe 19-Feb-2003 20:11  5.5.2657.24        69,904  Ems_rid.dll 13-Jun-2001 17:05                    133,435  Infoplog.cfg 19-Feb-2003 20:11  5.5.2657.24        19,728  Maxapia.dll 19-Feb-2003 20:11  5.5.2657.24        12,048  Maxapiv1.dll 19-Feb-2003 20:15  5.5.2657.24       167,184  Mtacheck.exe 19-Feb-2003 20:12  5.5.2657.24       743,696  Mtamsg.dll 19-Feb-2003 20:12  5.5.2657.24        16,144  Mtaperf.dll 19-Feb-2003 20:12  5.5.2657.24        16,656  Mtxapia.dll 19-Feb-2003 20:12  5.5.2657.24        11,536  Mtxapiv1.dll 13-Jun-2001 17:06                     50,789  P2.xv2 17-Sep-2001 18:45                     14,002  P42.tpl 16-Sep-2002 15:49                     41,222  P772.tpl 16-Sep-2002 15:49                      9,028  P772.xv2 29-Aug-2001 18:16                     23,350  Rdi.xv2 19-Feb-2003 20:11  5.5.2657.24       322,320  X400om.dll 19-Feb-2003 20:08  5.5.2657.24        40,208  X400omv1.dll 16-Sep-2002 15:49                     31,276  X500dap.tpl



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server 5.5.

Keywords: kbhotfixserver kbqfe kbenv kbprb kbexchange550presp5fix kbqfe kbfix kbbug KB814553

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