Microsoft KB Archive/279023

= OL2000: Dr. Watson Error Message When You Use the Signature Picker =

Article ID: 279023

Article Last Modified on 5/20/2003

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APPLIES TO


 * Microsoft Windows 2000 Professional Edition
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q279023



SYMPTOMS
When you click the Signature Picker list to select a signature in Outlook, you may receive a Dr. Watson error message.



CAUSE
This behavior occurs because the Comctl32.dll file is missing some of the required Component Object Model (COM) components for drop-down boxes.



RESOLUTION
The Comctl32.dll file that is missing the COM components is part of Internet Explorer installation. To resolve this behavior, update your version of Internet Explorer 5 to Internet Explorer 5.01 Service Pack 1 (SP1) or to Internet Explorer 5.5.



MORE INFORMATION
Additional query words: OL2K

Keywords: kbprb KB279023

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