Microsoft KB Archive/272483

= SMS: Access Violation Error Message When Datdupcl.exe or Datdupck.exe Receive a SQL Error Message =

Article ID: 272483

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 1.2 Standard Edition

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This article was previously published under Q272483



SYMPTOMS
The Datdupcl.exe and Datdupck.exe SMS utilities generate access violation error messages when an attempt is made to log a SQL Server error message that is returned to the program's message handler.



CAUSE
This problem can occur when the logging functions of Datdupcl.exe and Datdupck.exe attempt to write error information to their respective log files, Datdupcl.log and Datdupck.log. The log file is not yet open at the point when the attempt to write error information occurs.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

  Date      Time    Version      Size      File name     Platform -  9/22/00   1:22    786          11,000    Datdupck.exe  Intel 9/22/00  1:23    786          15,000    Datdupcl.exe  Intel 9/22/00  1:25    786          16,000    Datdupck.exe  Alpha 9/22/00  1:24    786          20,000    Datdupcl.exe  Alpha

NOTE: Due to file dependencies, the most recent hotfix or feature that contains the above files may also contain additional files.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 1.2.



MORE INFORMATION
The SMS version 2.0 tools Datdupck.exe and Datdupcl.exe log SQL error messages successfully to their log files when a SQL error message is received.

Additional query words: prodsms Datdupck Datdupcl exe

Keywords: kbbug kbenv kberrmsg kbfix kbqfe KB272483

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