Microsoft KB Archive/816607

= &quot;IBM Director 3.1 is incompatible with this version of Windows&quot; error message =

Article ID: 816607

Article Last Modified on 12/3/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows XP Professional for Itanium-based systems
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Small Business Server 2003 Premium Edition

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SYMPTOMS
When you try to install IBM Director 3.1 software on a computer that is running Windows Server 2003, you may receive an error message similar to the following:

IBM Director is incompatible with this version of Windows

- or -

When you try upgrade your operating system to Windows Server 2003, you may receive an error message similar to the following:

Uninstall IBM Director 3.1 before you upgrade to Windows Server 2003



CAUSE
IBM Director 3.1 is not compatible with Windows Server 2003.



RESOLUTION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. To resolve this issue, contact IBM for an update to the IBM Director 3.1 software.

For information about how to contact IBM, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Keywords: kbprb KB816607

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