Microsoft KB Archive/308453

= Outlook MAPI Message Store Cannot Handle Free Threaded Access When Mspst32.dll Is Used =

Article ID: 308453

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q308453



SYMPTOMS
When applications such as Microsoft SQL Mail try to use the Outlook Messaging Application Programming Interface (MAPI) message store (Mspst32.dll) to handle free threaded access, the session context is shared between multiple threads; at some point, the following call starts to fail:

pInbox->OpenEntry(...) with hr = 80040107

If Mspst32.dll is not used for access, everything appears to be properly synchronized.



CAUSE
This problem can occur if the OpenEntry call on the folder is not correctly protected by a critical section.



Outlook 2002
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack

The English version of this fix should have the following file attributes or later:   Date          Time    Version     Size        File name --  Oct-19-2001   21:42   10.0.3409     133,448   Contab32.dll Oct-19-2001  21:42   10.0.3318     108,872   Emablt32.dll Oct-19-2001  21:42   10.0.3131     194,888   Emsabp32.dll Oct-19-2001  21:42   10.0.3409     538,952   Emsmdb32.dll Oct-19-2001  21:42   10.0.3117     125,256   Emsui32.dll Oct-19-2001  21:42   10.0.3311     850,248   Msmapi32.dll Oct-19-2001  21:42   10.0.3207     526,664   Mspst32.dll Oct-19-2001  21:42   10.0.3311     735,560   Outex.dll Oct-19-2001  21:42   10.0.2915   1,972,552   Outllibr.dll

Outlook 2000
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English version of this fix should have the following file attributes or later:   Date          Time    Size        File name ---  Oct-08-2001   21:44   2,646,528   Outlook.msp Oct-08-2001  21:44   7,717,888   Outlook_admin.msp After the hotfix is installed, the following files will have the listed attributes or later:   Date          Time    Version       Size        File name Oct-08-2001  21:45   1.0.3.27         41,472   Bjablr32.dll Oct-08-2001  21:45   3.2.0.27         61,952   Bjlog32.dll Oct-08-2001  21:45   1.0.3.28         98,304   Bjsrch32.dll Oct-08-2001  21:45   5.5.2652.65     716,560   Cdo.dll Oct-08-2001  21:45   1.0.3.27        183,808   Emablt32.dll Oct-08-2001  21:45   9.0.4201         86,067   Envelope.dll Oct-08-2001  21:45   9.0.4005        192,561   Mimedir.dll Oct-08-2001  21:45   9.0             196,661   Oladd.fae Oct-08-2001  21:45   8.30.3157.0     782,608   Outex.dll Oct-08-2001  21:45   9.0.5630      5,328,946   Outllib.dll Oct-08-2001  21:45   9.0.5630      1,675,315   Outllibr.dll Oct-08-2001  21:45   9.0.5421         73,772   Rm.dll Oct-08-2001  21:45   9.0.4201         65,586   Sendto9.dll



Outlook 2002
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

Outlook 2000
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Keywords: kbbug kbfix kbofficexppresp1fix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbofficexpsp1fix kbhotfixserver KB308453

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