Microsoft KB Archive/155854

= CG3: Sound Recorder Needed to Add .wav Files to Clip Gallery =

Article ID: 155854

Article Last Modified on 9/26/2003

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APPLIES TO


 * Microsoft Clip Gallery 3.0

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This article was previously published under Q155854



SYMPTOMS
If you try to import a .wav file into Microsoft Clip Gallery 3.0, you may receive the following error message:

Unable to import file type ""



CAUSE
This error is generated if you do not have a program, such as Sound Recorder or Media Player, that can play a .wav file.



RESOLUTION

 * 1) Quit all programs that are running.
 * 2) Click the Start button, point to Settings, and then click Control Panel.
 * 3) Double-click Add/Remove Programs.
 * 4) Click the Windows Setup tab.
 * 5) Click Multimedia in the Components list. Click the Details button.
 * 6) Click to select the Media Player and/or Sound Recorder check boxes.
 * 7) Click OK in the Multimedia dialog box.
 * 8) Click OK in the Add/Remove Programs Properties dialog box.
 * 9) Follow the prompts on the screen.



STATUS
Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: 4.00 .wav Publisher Sound Recorder Media Player mspub pub4 pub97 ppt4 ppt8 8.0 ppt97

Keywords: kberrmsg kbinfo kbinterop KB155854

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