Microsoft KB Archive/142088

= WD97: Merge to Fax Not Available =

Article ID: 142088

Article Last Modified on 8/17/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q142088





SYMPTOMS
Electronic Fax is not available as a merge option.



CAUSE
This problem can occur because of either of the following reasons:


 * The fax software is not set up properly.

-or-
 * The fax software is not MAPI compliant.



Method 1: Add entry to Msmail.ini
If your fax software is MAPI compliant, and you suspect the fax software is not set up properly, use a text editor such as Notepad to modify the [EFAX Transport] section of the Msmail.ini file to include the following statement:

LocalFax=1

If LocalFax is not set to 1, Word will not present Fax as a merge destination.

Method 2: Contact your fax vendor
If your fax software is not MAPI compliant, contact your electronic fax vendor.

Additional query words: winword 8.0 word8 word97 fax efax electronic mail merge print merging faxing mailmerge present option

Keywords: kbmerge kbualink97 kbusage KB142088

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