Microsoft KB Archive/831266

= Windows XP Media Center Edition 2004 remote control does not function correctly with the Bell ExpressVu Satellite TV set-top box =

Article ID: 831266

Article Last Modified on 12/22/2003

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APPLIES TO


 * Microsoft Windows XP Media Center Edition 2004

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SYMPTOMS
When you try to configure the Microsoft Windows XP Media Center Edition 2004 to work with your Bell ExpressVu Satellite TV receiver, the Windows Media Center remote control and IR Control cables do not function correctly with the Bell ExpressVu Satellite TV set-top box.



CAUSE
This problem occurs because some models of the Bell ExpressVu Satellite TV receivers use UHF radio frequencies from the remote control to communicate with the set-top box, they do not use Infrared light, as does the Media Center remote control or IR Control cables.



WORKAROUND
To change channels, you must use the Bell ExpressVu remote control. Windows Media Center will not be able to control or to change channels on your set-top box.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.



MORE INFORMATION
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: MCE MCE2004 IRBlasters 5280 4500c

Keywords: kbbug kbnofix KB831266

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