Microsoft KB Archive/139498

= PC NTMMTA: Err Msg: Setup Has Encountered a Problem... =

Article ID: 139498

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Multitasking Message Transfer Agent 3.2a

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This article was previously published under Q139498



SYMPTOMS
When you run the Microsoft Windows NT Multitasking MTA (MMTA) Setup program over the network, you may get the following error message:

Setup has encountered a problem.

Please report file='COMMON\LIST1.C', Line='1013' to Microsoft Product Support Services.



CAUSE
The Setup program is expecting the location of the Microsoft Windows NT server agent programs to be C:\MAILEXE. The error occurs because of other types of input formats of the network drive paths.

For example, assume the N drive is mapped to \\SERVER NAME\MAILEXE share:  If you enter the Mailexe path as N or N:, it is not accepted. A dialog box with the following text will be displayed:

The path entered is invalid.

 If you enter the Mailexe path as N:\, it will be accepted, and Setup will fail with the above error message. If you enter the Mailexe path as N:\MAILEXE, it will be accepted; however, the Setup program will create a new subdirectory under the Mailexe subdirectory. In this case, the executables will be installed into C:\MAILEXE\MAILEXE of the NT MMTA machine.



RESOLUTION

 * 1) Share the parent directory that includes the \MAILEXE sudirectory, and map a drive to that share. For example, map a drive N to the share C:\ of the machine that will host the NT MMTA.
 * 2) Enter the \MAILEXE path as N:\MAILEXE.



MORE INFORMATION
The same error message may be reported when you try to run the Setup program from within Microsoft Windows 95.

Additional query words: 3.20 windows nt 3.51

Keywords: KB139498

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