Microsoft KB Archive/306836

= FP: Obsolete FrontPage Versions =

Article ID: 306836

Article Last Modified on 12/15/2003

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APPLIES TO


 * Microsoft FrontPage 1.0 Standard Edition
 * Microsoft FrontPage 1.1 Standard Edition
 * Microsoft FrontPage 1.0 for Macintosh
 * Microsoft FrontPage 97 Standard Edition
 * Microsoft FrontPage 98 Standard Edition

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This article was previously published under Q306836



SUMMARY
This article explains the support obsolescence policy for Microsoft products. To see if your version of Microsoft FrontPage is supported, please refer to the following Web site for a list of obsolete FrontPage versions:

http://support.microsoft.com/directory/discontinue.asp



MORE INFORMATION
A key goal of product support at Microsoft is to deliver the highest quality of support possible to its customers. To enable us to achieve and exceed this support goal, it is necessary to expire support for products that have reached the end of their life cycle.

Each of these products has recorded low to zero support demand volume for a significant period of time (in some cases for up to nine years). In the majority of the cases, a replacement or substitute product with similar or advanced, user-friendly functionality has been identified. In those exceptional cases where it may be desirable for a customer to continue to use an obsolete product, a third-party support vendor has been recommended.

A six-month notice regarding expiration of support on a given product is posted on this Web site. This period is intended to allow sufficient time for existing customers to move from a given discontinued product or to make arrangements for third-party support. Please bear in mind that only those products that have reached the end of their life cycle will have expired support. Expired support is defined as the discontinuation of any support provided directly by Microsoft.

Microsoft's goals in implementing this policy are to:
 * Redirect resources to support current and future products and technology.
 * Maximize customer satisfaction by providing front-line Support Professionals who are well trained in the latest Microsoft products and technologies.

For a current list of obsolete Microsoft products, visit the following Microsoft Web site:

http://support.microsoft.com/directory/discontinue.asp

Additional query words: discontinued discontinue

Keywords: kbinfo KB306836

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