Microsoft KB Archive/313972

= XCCC: Outlook Mobile Access Control Module Event ID Message Contains a Blank Query String Value =

Article ID: 313972

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Mobile Information Server 2002 Enterprise Edition

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This article was previously published under Q313972





SYMPTOMS
When you use Microsoft Mobile Information Server 2002, an event ID message may be logged in the Application event log that is similar to the following:

Event Type: Error

Event Source: Outlook Mobile Access

Event Category: None

Event ID: 1

Date: 11/16/2001

Time: 7:11:53 AM

User: N/A

Computer: MMIS01

Description:

Internal Error in Module: OMA Control Module

Error Code: 8ff10dbb

Description: Invalid URL: URL is not escaped properly.

User:

Host:

Path:

Query String:

The Query String value, which you typically use for troubleshooting, may appear blank.



CAUSE
This behavior can occur because of the error that occurs in the Microsoft OMA Control Module before Microsoft Outlook Mobile Access parses the uniform resource locator (URL) for the Query String value. Therefore, there is no value to return in the event ID message.



WORKAROUND
To work around this behavior, use the Internet Information Server (IIS) logs to match the time of the error with the appropriate request logged by IIS to determine the Query String value that coincides with this failed request. This request, located in the IIS logs, contains the complete request from the user, which includes the Query String value.

Additional query words: mis mmis oma control module

Keywords: kbnofix kbprb KB313972

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