Microsoft KB Archive/303327

= Error When You Access Dashboard Site with Basic Authentication =

Article ID: 303327

Article Last Modified on 5/14/2007

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APPLIES TO


 * Microsoft SharePoint Portal Server 2001

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This article was previously published under Q303327



SYMPTOMS
When attempting to access the workspace dashboard site by using Basic authentication, you receive the following error message:

An error occurred while accessing the dashboard. This error may be caused by the proxy server settings for the dashboard. Contact your server administrator. If you are a server administrator, configure the proxy server settings by using the proxycfg utility. Consult the product documentation and the Readme file for more information about configuring the proxy server settings. Important: You must configure the proxy server settings for the dashboard even if you are not using a proxy server.

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You receive this error message after you correctly configure the proxy server settings by using the proxycfg utility.



CAUSE
Dashboard site authentication fails because the user account that you are logging on with has a blank password.



RESOLUTION
To resolve this issue, assign a password to the user account.



MORE INFORMATION
If you are not using an account with a blank password and you receive this error message, proxycfg must be run with correct parameters.

Additional query words: sps

Keywords: kberrmsg kbprb KB303327

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