Microsoft KB Archive/910820

= When you use Visio 2002 to open an organization chart that you created in Visio 2003 and saved as a Visio 2002 drawing or template, the chart does not function like an organization chart =

Article ID: 910820

Article Last Modified on 12/14/2005

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APPLIES TO


 * Microsoft Office Visio Professional 2003
 * Microsoft Office Visio Standard 2003
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition

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SYMPTOMS
When you use Microsoft Visio 2002 to open an organization chart that you created in Microsoft Office Visio 2003 and then saved as a Visio 2002 drawing or template, you experience the following symptoms:
 * The organization chart does not function like an organization chart.
 * The Organization Chart toolbar is unavailable.



CAUSE
This behavior may occur if you saved the Visio 2003 organization chart as a Visio 2002 drawing (.vsd) file.



WORKAROUND
To work around this issue, export the Visio 2003 organization chart data, and then import the data into Visio 2002. To do this, follow these steps:  In Visio 2003, export the organization chart data to a Microsoft Excel worksheet. To do this, follow these steps:  Start Visio 2003, and then open the organization chart. On the Organization Chart menu, click Export Organization Data. Type a name for the export file, and then click Save. When you receive the following message, click OK:

Organization data exported successfully.

 Quit Visio 2003.</ol> </li> Import the organization chart data into Visio 2002. To do this, follow these steps: <ol style="list-style-type: lower-alpha;"> Start Visio 2002.</li> On the File menu, point to New, point to Organization Chart, and then click Organization Chart Wizard.</li> Click Information that's already stored in a file or database, and then click Next.</li> Click A text, Org Plus (*.txt), or Microsoft Excel file, and then click Next.</li> Click Browse.</li> Locate and then click the organization chart data that you exported in step 1.</li> Click Open.</li> Click Next three times.</li> Click I want the wizard to automatically break my organization chart across pages, and then click Finish.</li></ol> </li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: visio2003 visio2k3 vso2003 vso2k3 visio2002 visio2k2 visioxp vso2002 vso2k2 vsoxp

Keywords: kbopenfile kborgchart kberrmsg kbtshoot kbprb KB910820

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