Microsoft KB Archive/278272

= How to obtain and apply the Office 2000 SP2 Update to administrative installations =

Article ID: 278272

Article Last Modified on 8/20/2007

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APPLIES TO


 * Microsoft Office 2000 Service Pack 2

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This article was previously published under Q278272



SUMMARY
The Microsoft Office 2000 Service Pack 2 (SP2) Administrative Update is designed to update an administrative installation of your Office 2000 Service Release 1/Service Release 1a (SR1/SR1a) programs and supporting files to SP2 level. This article explains how to download and install the Microsoft Office 2000 SP2 Administrative Update.



Update requirements
To apply the SP2 Administrative Update, your Office 2000 administrative installation must be at the SR1/SR1a level. If you try to apply the SP2 Administrative Update to an administrative installation that is not at the SR1/SR1a level, you receive the following error message:

The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch.

If you need to update your Office 2000 administrative installation to the SR1/SR1a level, see the following article in the Microsoft Knowledge Base:

257983 How to obtain the Office 2000 SR-1/SR-1a Update and how to apply the update to administrative installations

Which programs can be updated?
The SP2 Administrative Update updates administrative installations of the following Microsoft programs:
 * Microsoft Office 2000 Premium Edition, Professional Edition, Standard Edition, and Small Business Edition
 * All stand-alone Microsoft Office 2000 programs, including Microsoft Excel 2000, Microsoft Word 2000, Microsoft Outlook 2000, Microsoft Access 2000, Microsoft PowerPoint 2000, and Microsoft FrontPage 2000

Download the SP2 Administrative Update
Note Skip this section if you have the SP2 Update on CD-ROM.  Visit the following Microsoft Web site:

http://www.microsoft.com/office/ork/2000/appndx/toolbox.htm#offsp2

 Click the link to download Sp2admin.exe. Click Save this program to disk, and then click OK. Click Save. In Windows Explorer, double-click the Sp2admin.exe file. Click Yes to accept the License Agreement. Type C:\Sp2admin in the Please type the location where you want to place the extracted files box, and then click OK. Click Yes when you are prompted to create the folder.</li></ol>

Install the SP2 Administrative Update
Note You must run this command from a computer on which the Windows Installer is already installed. <ol>  Click Start, and then click Run. Type the following command in the Open box:

msiexec /a \Data1.msi /p  \Sp2admin.msp SHORTFILENAMES=1

where  is the path to your administrative installation point for Office 2000 SR1, and   is the path to Sp2admin.msp. The path to Sp2admin.msp varies according to the following table. <pre class="fixed_text">  SP2 Source                 Path to .msp

Sp2admin.exe download      C:\Sp2admin SP2 Update CD-ROM         <CD-ROM drive>\Sp2\Admin

Note <CD-ROM drive> in the preceding table is the drive letter of your CD-ROM drive or DVD-ROM drive. The Microsoft Office 2000 Administrative Mode dialog box appears. </li> Click Next in the Microsoft Office 2000 Administrative Mode dialog box.Note You do not have to type your CD Key or company name in the Microsoft Office 2000 Administrative Mode dialog box.</li> Click I accept the terms of the License Agreement, and then click Next.</li> Click Install Now.</li> Click OK when the update is finished.</li> At this point, your administrative installation point is updated with the first of four .msp files. Repeat steps 1 through 5 for each of the remaining three .msp files listed as follows: <ul> Excelmst.msp</li> Out2kmst.msp</li> Pptmst.msp</li></ul>

When you apply each of the .msp files, make sure to change the .msp file name used in the command line in step 1.

Omitting the installation of the Out2kmst.msp file is not an option if you do not want the Outlook E-mail Security Update, because the necessary registry updates are contained in the file. The Out2kmst.msp, Pptmst.msp, and Excelmst.msp files update the registry, and the Sp2admin.msp file updates the files on the computer. Updated versions of all .msp files must be applied to the computer in order for the upgrade to succeed. Failure to apply all .msp files will put the Office 2000 SP2 Administrative image in an unsupported state.

Note When you apply Excelmst.msp, Out2kmst.msp, or Pptmst.msp to your administrative installation, you may receive one of the following error messages:

Internal Error 2250: Please contact product support for assistance.

Internal Error 2251: Please contact product support for assistance.

If you receive one of these error messages, click OK and then proceed with the next .msp file in the list. These are not fatal errors; they indicate that you already applied an update to your administrative installation that contains the same update as the .msp file that you just used.</li></ol>

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

278078 You receive an &quot;Internal Error 2250&quot; or &quot;Internal Error 2251&quot; error message when you update administrative installation to Office 2000 Service Pack 2 (SP 2)

How to update your workstations
Use one of the following methods to update workstations on which Office 2000 SR1 was already installed from your administrative installation point.

Note Do not use the stand-alone client patch Sp2upd.exe to update network clients that originally installed Office 2000 SR1 from an administrative installation. The stand-alone client patch Sp2upd.exe is for use on computers that installed Office 2000 SR1 from CD-ROM.

Method 1: Run Setup.exe from the administrative installation
Follow these steps to update Office on your network client by using Setup.exe on the Office administrative installation: <ol> Click Start, and then click Run. Type the following command in the Open box:

 \Setup.exe

where  is the path to your administrative installation point for Office 2000 SR1.</li> Click Yes when prompted to update your installation.</li> Click I accept the terms of the License Agreement, and then click Next.</li> Click OK to the message that Setup completed successfully.</li></ol>

Method 2: Use a Windows Installer command line
Follow these steps to update Office on your network client by using a Windows Installer command line: <ol> Click Start, and then click Run. Type the following command in the Open box:

msiexec /i \Data1.msi REINSTALL=ALL REINSTALLMODE=vomus

where  is the path to your administrative installation point for Office 2000 SR1.</li> Click OK to the message that Setup completed successfully.</li></ol>

Additional query words: OFF2000 administrator update sp2 admin install

Keywords: kbsetup kbupdate kbservicepack kbdownload kbmsccsearch kbpubtypekc kbinfo KB278272

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