Microsoft KB Archive/810148

= &quot;Stop 0x000000C4&quot; Error Message When You Disable CardBus Controllers in Device Manager =

Article ID: 810148

Article Last Modified on 10/26/2006

-

APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

-





SYMPTOMS
When you enable the Driver Verifier tool to, in turn, enable pool tracking on a Windows 2000 Service Pack 3 (SP3)-based computer that uses a PCMCIA adapter, and then you disable the CardBus controllers in Device Manager, you may receive the following Stop error message on a blue screen:

Stop 0x000000C4 (0x00000060,0x00000090,0x00000000,0x00000004)



CAUSE
This problem may occur if all the following conditions are true:  The hotfix that is documented in the following Microsoft Knowledge Base article is installed on the computer:

279491 Multiple CardBus Devices Cannot Share IRQs

 Driver Verifier is enabled on the computer. A memory leak occurs when you disable the CardBus controllers and unload the Pcmcia.sys driver in Device Manager.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version        Size     File name

15-Aug-2002 18:59                  34,724  Ntdetect.com 12-Aug-2002 18:51  5.0.2195.6004   59,248  Pci.sys 03-Dec-2002 20:55  5.0.2195.6151  109,552  Pcmcia.sys



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to use Driver Verifier in Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:

244617 How to Use Driver Verifier to Troubleshoot Device Drivers in Windows 2000

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

Keywords: kbhotfixserver kbqfe kberrmsg kbwin2000presp4fix kbfix kbbug KB810148

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.