Microsoft KB Archive/214640

= XFOR: Internet Mail Service Access Violation When Sending Mail Over an SSL Session to a Remote System =

Article ID: 214640

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q214640



SYMPTOMS
The Internet Mail Service may access violate when sending mail with a large number of recipients over a Secure Socket Layer (SSL) session to a remote system. A Dr. Watson log may be generated with a failing call stack similar to the following:

FramePtr RetAddr Param1 Param2 Param3 Function Name

0598f5e4 6fff1245 00ad0000 00000000 00afa238 NTDLL!RtlFreeHeap+0xec

0598f5f4 0043d5b7 00ad0000 00000000 00afa238 EXCHMEM!ExchHeapFree+0x15

0598fd8c 00402531 00000008 0598ff08 0598fefc MSEXCIMC!CDeliveryBatch::Dispatch+0x27167

0598ff34 00420537 0000001d 00000001 00b5f5c8 MSEXCIMC!CAsyncIO::IoCompleted+0xb5

0598ffb8 77f04f2c 00aee500 00000001 00b5f5c8 MSEXCIMC!SMTPWorkerThread+0xfc

0598ffec 00000000 00000000 00000000 00000000 KERNEL32!BaseThreadStart+0x51



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Internet Mail Service

This hotfix has been posted to the following Internet location as Psp2imca.zip and Psp2imci.zip:

ftp://ftp.microsoft.com/bussys/exchange/exchange-public/fixes/eng/exchg5.5/postsp2/imc-fix



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbbug kbfix kbqfe KB214640

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