Microsoft KB Archive/301035

= XADM: Move Mailbox Does Not Work with Trailing Spaces in Exchange Server 5.5 Directory Name =

Article ID: 301035

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q301035





SYMPTOMS
When you use Active Directory Users and Computers to move a Microsoft Exchange Server 5.5 mailbox to Exchange 2000 Server, you may receive the following error message:

Task Summary: Move Mailbox Started: Monday, May 07, 2001 4:17:47 PM Finished: Monday, May 07, 2001 4:17:47 PM Results: Error: Connecting to source server. CN=Joe User,CN=Users,DC=tailspintoys,DC=com: There is no such object on the server.



CAUSE
This problem can occur if the Exchange Server 5.5 mailbox contains either a leading or trailing space in the directory name.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

Component: Administrator

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server.

Keywords: kbbug kbexchange2000presp2fix kbfix kbqfe KB301035

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