Microsoft KB Archive/271912

= Cannot Lock Volume Because of Handle Leak in Link Tracking Service =

PSS ID Number: 271912

Article Last Modified on 11/21/2003

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The information in this article applies to:


 * Microsoft Windows 2000 Server SP1
 * Microsoft Windows 2000 Server SP2
 * Microsoft Windows 2000 Advanced Server SP1
 * Microsoft Windows 2000 Advanced Server SP2
 * Microsoft Windows 2000 Professional SP1
 * Microsoft Windows 2000 Professional SP2

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This article was previously published under Q271912



SYMPTOMS
When you try to lock a volume (such as by using the DeviceIoControl function and the FSCTL_LOCK_VOLUME flag), the call may not succeed because of a handle leak in the Link Tracking service.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows 2000 service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date         Time   Version        Size    File name -  06-Oct-2001  07:10  5.0.2195.4478  88,336  Trkwks.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Keywords: kbbug kbenv kbfix kbProgramming kbQFE kbWin2000PreSP3Fix KB271912

Technology: kbwin2000AdvServ kbwin2000AdvServSearch kbWin2000AdvServSP1 kbWin2000AdvServSP2 kbwin2000Pro kbwin2000ProSearch kbWin2000ProSP1 kbWin2000ProSP2 kbwin2000Search kbwin2000Serv kbwin2000ServSearch kbwin2000ServSP1 kbwin2000ServSP2 kbWinAdvServSearch

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