Microsoft KB Archive/908358

= The character spacing is not uniform when you print a document that uses the Garamond font in Windows 2000, Windows XP or Windows XP Tablet PC Edition =

Article ID: 908358

Article Last Modified on 10/10/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional
 * Microsoft Windows XP Media Center Edition 2002
 * Microsoft Windows XP Tablet PC Edition
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server

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SYMPTOMS
When you print a document that uses the Garamond font, the character spacing is not uniform. There is too much space between the characters, or characters overlap.



CAUSE
This problem occurs because of incompatibilities between some hardware-associated Garamond fonts and the printing systems in Microsoft Windows 2000 and in Microsoft Windows XP.



RESOLUTION
To resolve this issue, use one of the following methods.

Method 1: Configure the printer to use the soft font instead of the resident font
Configure the printer to use the soft font instead of the resident font. The resident font is included with the printer.

Note A soft font is installed with the operating system. A resident font is built into the hardware of a printer. A resident font is also called an internal font or a built-in font.

To configure the printer to use the soft font, follow these steps:
 * 1) Click Start, and then click Printers and Faxes.
 * 2) Right-click the target printer, and then click Properties.
 * 3) Click the Device Settings tab.
 * 4) In the font substitution table, click to select the Garamond font, and then click Download As Soft Font in the drop-down list.

Note If the adjustment settings are unavailable, you may not have sufficient permissions to make these changes. Contact your hardware administrator.

Method 2: Install a PCL5e printer driver
Download and install a PCL5e printer driver for the printer.

To obtain this printer driver, visit the hardware manufacturer's Web site, or contact the technical support center for the hardware manufacturer.For information about how to contact your hardware manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Keywords: kbtshoot kbprb KB908358

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