Microsoft KB Archive/886086

= &quot;Unknown Error&quot; error message when you install a BITS-enabled distribution point in Systems Management Server 2003 =

Article ID: 886086

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003

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SYMPTOMS
When you try to install a Microsoft Systems Management Server (SMS) 2003 distribution point, and during that process, you enable Background Intelligent Transfer Service (BITS) for that distribution point, the installation process may not be completed successfully. Additionally, you receive the following error message in this scenario:

Unknown Error

After you correct any configuration issues for Microsoft Internet Information Services (IIS) on the SMS 2003 site server and on the server where you are installing the BITS-enabled distribution point, you try again to install the BITS-enabled distribution point. However, the installation is still not successful, and you continue to receive the error message.



CAUSE
This problem occurs if the configuration of IIS is not correct on either the site server or the server where you want to install the BITS-enabled distribution point when you first try to install this distribution point. After this problem occurs, the installation of the BITS-enabled distribution point cannot succeed, even though you have fixed the configuration of IIS both on the site server and on the server where you want to install the BITS-enabled distribution point.



WORKAROUND
To work around this issue, shut down and then restart the SMS 2003 site server. After you restart the SMS 2003 site server, you can successfully install the BITS-enabled distribution point.

Important Do not restart the server that you want to install the BITS-enabled distribution point on.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
The IIS installation on the computer where you want to install a BITS-enabled distribution point must have at least the following subcomponents of IIS installed before you install the BITS-enabled distribution point:
 * Background Intelligent Transfer Service (BITS) Server Extensions
 * Common Files
 * World Wide Web Publishing Service

Keywords: kbprb kbtshoot kbnofix kbwinservperf kbmgmtservices KB886086

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