Microsoft KB Archive/323730

= XCCC: Error Message: System Cannot Find the File Specified (0xc0020002) =

Article ID: 323730

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q323730



SYMPTOMS
When you install Exchange Server 5.5 Service Pack 4, you may receive the following error message:

System cannot find the file specified

Microsoft Windows NT ID No: 0xc0020002

You receive the error message when you update the Microsoft Outlook Web Access (OWA) component.

NOTE: You may also receive this error message if you manually remove OWA, and then try to reinstall it.



CAUSE
This issue can occur if you remove the Cmd.exe file from the %Systemroot%\System32 folder.



RESOLUTION
To resolve this issue, move the Cmd.exe file to the %Systemroot%\System32 folder, and then reapply Exchange Server 5.5 Service Pack 4.

Additional query words: front page

Keywords: kberrmsg kbprb KB323730

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