Microsoft KB Archive/209483

= WD97: Printing Slow When Printing Text Boxes Under Windows NT 4.0 =

Article ID: 209483

Article Last Modified on 1/23/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q209483



SYMPTOMS
When you print a Word document containing text in text boxes on a Hewlett-Packard LaserJet printer, the document print file may be very large and the document prints slowly.



CAUSE
This is a known problem with the Hewlett-Packard LaserJet printer drivers shipped with Microsoft Windows NT 4.0.



RESOLUTION
To resolve this problem, download and install the latest Hewlett-Packard LaserJet printer driver available for your printer. To download the latest Hewlett-Packard printer driver, please visit the following Hewlett-Packard Web address:

http://www.hp.com

For information about how to contact Hewlett-Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z



MORE INFORMATION
When you print using a Hewlett-Packard LaserJet printer driver, font information for the text is usually downloaded to the printer. However, the shipped Hewlett-Packard LaserJet printer drivers cannot understand a text box, so the printer driver converts it to a bitmap. The bitmap causes the increased file size and the slower than normal printing of the document.

Additional query words: hp hplj laser jet

Keywords: kbbug kbnofix KB209483

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