Microsoft KB Archive/84197

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Windows 3.1 Setup Hangs: Cannot Run Standard Mode Because...

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Q84197

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The information in this article applies to:


 * Microsoft Windows versions 3.1, 3.11
 * Microsoft Windows for Workgroups versions 3.1, 3.11

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SYMPTOMS
During Setup, Microsoft Windows version 3.1 stops responding (hangs) at various stages and displays the following error message:

Cannot run standard mode because of a problem with your extended memory manager. Reconfigure you memory manager or use HIMEM.SYS. If you are using HIMEM.SYS, obtain a newer version of HIMEM.SYS.

CAUSE
This problem can occur when:


 * Your CMOS settings do not contain the correct values for the amount of RAM your machine has installed.

-or-
 * Your physical memory chips are failing.

RESOLUTION
To work around this problem:


 * Restart your system and modify your CMOS settings using the correct values for your system. For more information on how to do this, consult your hardware reference manual, or call your hardware vendor.

-or-
 * Replace the failing memory chips.

MORE INFORMATION
Additional query words: 386 Gateway2000 ISA EISA BIOS

Keywords :

Issue type :

Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbWin310 kbWin311 kbWFW310 kbWFW311