Microsoft KB Archive/211205

= Dell and IBM Notebook Computers May Not Suspend =

Article ID: 211205

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition

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This article was previously published under Q211205



SYMPTOMS
A Dell or IBM notebook computer may hang (stop responding) when it tries to use Standby mode.



CAUSE
This behavior can occur if the COM port is open (by a modem, debugging, or so on) when the computer tries to use Standby mode.



RESOLUTION
To work around this issue, make sure the COM port is not active when the computer goes to Standby mode.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbenv kbhardware kbnofix kbprb KB211205

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