Microsoft KB Archive/291253

= Error Code 0000000A When Connecting a USB ActiveSync Device =

Article ID: 291253

Article Last Modified on 3/26/2004

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APPLIES TO


 * Microsoft ActiveSync 3.1

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This article was previously published under Q291253



SYMPTOMS
When you connect a Universal Serial Bus (USB) Microsoft Windows CE-based device to a computer that is running Microsoft Windows 2000, the computer may halt with a &quot;Bugcheck code 0000000A&quot; error message on a blue screen. If you restart your computer and try to reattach the device, the error message occurs again.

This error message occurs only on computers that are using the Microsoft Wceusbsh.sys driver and ActiveSync 3.1 to synchronize a Windows CE-based device with the host computer. This problem has been noticed on legacy-free computers only (computers with no COM ports or motherboard ISA bus slots).

The error code may be similar to:

Bugcheck code 0000000A

Arguments ffffffdc 00000002 00000000 804177ed

ChildEBP RetAddr Args to Child

f2453c98 804177ed 80431944 ff676980 ffffffff ntoskrnl!_KiTrap0E+0x27c

f2453d1c 804176fe 80473378 80473364 ff676980 ntoskrnl!ExpScanGeneralLookasideList+0x1b

f2453d2c 8046028d 00000000 00000000 00000000 ntoskrnl!ExAdjustLookasideDepth+0x18

f2453da8 804524f6 00000000 00000000 00000000 ntoskrnl!KeBalanceSetManager+0xcc

f2453ddc 80465b62 804601c8 00000000 00000000 ntoskrnl!PspSystemThreadStartup+0x69

00000000 00000000 00000000 00000000 00000000 ntoskrnl!_KiThreadStartup+0x16

Not all of the parameter values will be the same on all computers. Additionally, it would be unusual to see Wceusbsh.sys in the call stack. The fault should occur after (above, in the stack) the ExpScanGeneralLookasideList function.



CAUSE
This issue occurs because of a problem with the way kernel lookaside lists are handled by the Windows CE Wceusbsh.sys synchronization driver.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbfix kbprb KB291253

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