Microsoft KB Archive/268696

= ENT2001: Message Focus Changes When You Try to View Messages Related to a Thread =

Article ID: 268696

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition
 * Microsoft Exchange Update for Entourage X (Office v. X 10.1.4 Update)

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This article was previously published under Q268696



SYMPTOMS
If you click a message and then click Threaded to view all messages that are related in the message thread, the focus is shifted from the message that you originally selected.



CAUSE
The Entourage view maintains the sort setting of the view that is currently in effect.



MORE INFORMATION
The Threaded view is a global view for all messages in the current folder, and not for the currently selected message. When you click the option to display message threads, the view is resorted to conform to the original view.

Additional query words: Apple Mac

Keywords: kbpending kbprb KB268696

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