Microsoft KB Archive/840276

= Access violation when you use the Client Push Installation method to install the SMS 2003 client on a computer that is running the Italian version of Windows 2000 =

Article ID: 840276

Article Last Modified on 10/25/2006

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APPLIES TO


 * Microsoft Systems Management Server 2003, when used with:
 * Microsoft Windows 2000 Standard Edition

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SYMPTOMS
When you try to use the Client Push Installation method to install the Microsoft Systems Management Server (SMS) 2003 Legacy client or Advanced client on a computer that is running the Italian version of Microsoft Windows 2000, an access violation may occur on the Windows 2000-based computer.

Additionally, the following error may be logged to the \system32\ccmsetup\client.msi.log file on the Windows 2000-based computer:

Exception code: C0000005 ACCESS_VIOLATION Module: \WINNT\system32\ccmsetup\ccmsetup.exe Function: 0x101ee0c



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name ---  25-Dec-2003  11:20  2.50.2726.129     239,616  Ccmsetup.exe 06-Aug-2000 09:51  2000.80.194.0     274,489  Ntwdblib.dll 23-Feb-2003 10:05  2.0.1493.5011     855,312  Preinst.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbqfe kbhotfixserver kbfix kbbug kbsmstopazfix KB840276

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