Microsoft KB Archive/183772

= XCLN: Unable To Connect To Server With Underscore in Name Using Macintosh Client =

Article ID: 183772

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0 for Macintosh
 * Microsoft Exchange Client 5.0 for Macintosh
 * Microsoft Outlook 8.0 Exchange Server Edition for Macintosh

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This article was previously published under Q183772



SYMPTOMS
When you attempt to connect to a computer running Microsoft Exchange Server version 5.x using the Microsoft Exchange or Outlook client for Macintosh configured with Mac TCP/IP version 2.06, the following error appears if the Exchange Server name contains an underscore:

Microsoft Exchange could not be started. Network problems are preventing

connections to Microsoft Exchange Server computer. Contact your system

administrator if this condition persists.



CAUSE
Per article number 16922, "MacTCP 2.0.6: Invalid Domain Name, Syntax Error," in Apple's Technical Information Library (TIL) this is a known issue when using Mac TCP/Ip 2.06. For more information concerning specific troubleshooting, see the TIL at www.apple.com.



WORKAROUND
Installation of Open Transport version 1.1.1 or higher resolves this issue.

Keywords: kbprb KB183772

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