Microsoft KB Archive/827552

= You receive a &quot;Cannot delete filename&quot; error message when you try to delete a document in Word 2002 =

Article ID: 827552

Article Last Modified on 2/16/2005

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APPLIES TO


 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
When you try to delete a Microsoft Word 2002 document (for example, in Microsoft Windows Explorer), you may receive the following error message:

Cannot delete : It is being used by another person or program.

Close any programs that might be using the file and try again.



CAUSE
This behavior may occur if Word determines that the owner file for the document is being used and the file is locked. For example, this problem may occur if you follow these steps:
 * 1) Open an existing Word document.
 * 2) Add a Forms object to the document. For example, add a check box from the Forms toolbar.

Note To view the Forms toolbar, point to Toolbars on the View menu.
 * 1) On the Forms toolbar, click the Protect Form icon, and then save the changes to the file as a new document.
 * 2) In Windows Explorer, try to delete the original document (the document that you opened in step 1).

Note There may be other scenarios that can cause this issue.



WORKAROUND
To work around this problem, before you try to delete the Word document, close all other documents that are open in Word.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Keywords: kberrmsg kbtshoot kbprb KB827552

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