Microsoft KB Archive/260827

= SMS: Conflicting Credentials May Exist for CCM When Site Server is on PDC =

Article ID: 260827

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q260827



SYMPTOMS
Client Configuration Manager (CCM) is unable to connect to a Systems Management Server (SMS) site server that is a Primary Domain Controller (PDC) because of conflicting credentials.



CAUSE
This problem can be caused by the SMS sender keeping an open connection to the site server by using different credentials. Because of the conflicting credentials, the Client Configuration Manager is not able to create the accounts and groups on the PDC, and it is not able to start the client services on the PDC.



WORKAROUND
To work around this problem, use one of the following methods:

Method 1
Do not install a site on the PDC.

Method 2
Configure sites to use the same service account for the Client connection account and Sender connection account when you configure multiple sites. Using the same service account permits the Client Configuration Manager to perform its tasks on the PDC by using the same connection account used by the sender.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.

Additional query words: prodsms

Keywords: kbbug KB260827

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