Microsoft KB Archive/325673

= OL2002: Separate Domain Users Cannot Log On to Two MAPI Sessions from the Same Computer =

Article ID: 325673

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q325673



SYMPTOMS
If a domain user logs on to a MAPI session in Outlook 2002, a second domain user cannot log on to a second session on the same computer.

When the second domain user tries to log on to a second MAPI session, a credentials dialog box appears. Even if the second user enters the correct credentials for the mailbox, a dialog box appears that states that the information was incorrect, and prompts the second user for their credentials again.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

307841 OFFXP: How to Obtain the Latest Office XP Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB325673

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