Microsoft KB Archive/934077

= Error message when you configure ProClarity Dashboard Server: &quot;Could not open a connection to SQL Server&quot; =

Article ID: 934077

Article Last Modified on 4/2/2007

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APPLIES TO


 * Microsoft Proclarity Dashboard Server 6.3
 * ProClarity Dashboard Server 6.2
 * ProClarity Dashboard Server 6.1
 * ProClarity Dashboard Server 6.0

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SYMPTOMS
When you configure ProClarity Dashboard Server, you receive the following error message:

Could not open a connection to SQL Server.



CAUSE
This issue occurs because the Fully Qualified Domain Name (FQDN) is required for the network.



RESOLUTION
To resolve this issue, use the FQDN to connect to the server that is running Microsoft SQL Server.



MORE INFORMATION
If the FQDN is required for the network, you receive a response when you ping a computer by using the following name:

. .com

However, you do not receive a response when you ping a computer by using the following name:

Additional query words: kbacqcompany

Keywords: kberrmsg kbtshoot kbprb KB934077

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