Microsoft KB Archive/102834

= Mac Wkst: Dial-In: Local User Disconnected =

Article ID: 102834

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail for Appletalk Networks 3.0
 * Microsoft Mail for Appletalk Networks 3.1

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This article was previously published under Q102834



SYMPTOMS
With version 3.0 or 3.1 of the Microsoft Mail for AppleTalk Networks MSMail Dial-In Control Panel device (CDEV), any user logged in to the Mail server with the Macintosh client can become disconnected if an active session is opened for a user through the Dial-In CDEV. This only applies if the local workstation is the same computer the Dial-In CDEV is located on.

If you are accessing Mail on the local computer, a message will be displayed when a remote user dials in and connects to the Mail server using the Dial-In CDEV. The message is dependent on the version of the Mail workstation you are using.

Version 3.0 displays:

Looking for the Microsoft Mail Server. Give Up

Version 3.1 displays:

Looking for the Microsoft Mail Server. To work offline, select Give Up, then close and re-open Microsoft Mail. Give Up

In both messages, "Give-Up" is the only option you can choose. If you do not take any action, the local workstation will reconnect to the server once the Dial-In session has been terminated.



RESOLUTION
This is expected behavior. The Dial-In CDEV uses the MS Mail driver to access the server. You cannot use the same driver for multiple connections.

The Dial-In Read Me file includes the following warning:

It is strongly recommended that the workstation which serves as the Dial-in host not be operated as a normal Mail client while the Dial-in is in operation. If an incoming phone call arrives, it will disconnect the local user.

Additional query words: 3.00 3.10 dialin dial-in cdev

Keywords: KB102834

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