Microsoft KB Archive/323687

= Clearing History May Not Remove Pages You Visited Today in Internet Explorer =

Article ID: 323687

Article Last Modified on 2/1/2007

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.5
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.5 Service Pack 1
 * Microsoft Internet Explorer 5.5 Service Pack 2
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0
 * Microsoft Internet Explorer 6.0

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This article was previously published under Q323687



SYMPTOMS
After you click Clear History on the General tab of Internet Options, Web pages that you visited today may not be removed from your history.



CAUSE
This problem may occur if another process has the history locked when you click Clear History.



RESOLUTION
To work around this problem:
 * 1) Quit all running programs.
 * 2) In Control Panel, double-click Internet Options.
 * 3) On the General tab, click Clear History.
 * 4) Click Yes, and then click OK.
 * 5) Restart Internet Explorer.
 * 6) If the problem persists, restart your computer in Safe mode, and then repeat steps 1 through 5.

For additional information about how to start your computer in Safe mode, click the article numbers below to view the articles in the Microsoft Knowledge Base:

315222 A Description of the Safe Boot Mode Options in Windows XP

202485 Description of Safe Boot Mode in Windows 2000

273738 How to Troubleshoot Windows Millennium Edition Startup Problems

180902 How to Start a Windows 98-Based Computer in Safe Mode



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbui kbprb KB323687

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