Microsoft KB Archive/226834

= SMS: Remote Tools Restart Dialog Box Displays Cancel Button That Does Not Function =

Article ID: 226834

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition

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This article was previously published under Q226834



SYMPTOMS
When you use a remote tools session to restart a remote client, a dialog box briefly appears informing you that the client is restarting. A Cancel button appears at the bottom of the dialog box, giving the impression that the restart can be cancelled. The length of time that the Cancel button is displayed varies depending on the client's operating system. In any case, clicking the Cancel button does not cancel the restart.



STATUS
Microsoft has confirmed this to be a problem in Systems Management Server version 2.0.



MORE INFORMATION
When you restart a computer remotely, you receive two dialog boxes. The first contains a prompt, which asks if you are sure that you want to restart the client; the second indicates that the computer is restarting and it contains a Cancel button. In fact, the restart cannot be cancelled at this point.

Additional query words: prodsms

Keywords: kbbug KB226834

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