Microsoft KB Archive/190331

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PPT97: Sound or Movie Objects Play Incorrectly or Not at All on NT

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Q190331

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The information in this article applies to:


 * Microsoft PowerPoint 97 for Windows

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For a Microsoft PowerPoint 2002 version of this article, see Q291910.

For a Microsoft PowerPoint 2000 version of this article, see Q212286.

For a Microsoft PowerPoint 7.0 version of this article, see Q154971.

SYMPTOMS
If you insert a sound or movie object or apply a sound to the build of an object in your PowerPoint slide presentation, the sound or movie object may play incorrectly or it may not play at all.

CAUSE
Your computer may lack the Windows CODECs (compressor/decompressor) needed for audio or video.

RESOLUTION
If you are using Windows 95, please see the following articles in the Microsoft Knowledge Base:

"Q142179 Troubleshooting .avi File Playback Problems in Windows 95" "Q133365 Windows 95/98: Troubleshooting Problems with Compressed Audio" If you are using Windows 3.1x, see the following article:

"Q121132 MSACM 2.0: Compressed Audio Will Not Play" Additional query words: 4.00a 4.00c 8.00

Keywords : kbole kbsound

Issue type : kbprb

Technology : kbPowerPtSearch kbPowerPt97 kbPowerPt97Search