Microsoft KB Archive/944633

= Error message when you browse the Live Meeting Manager Web site: &quot;This session is no longer active Please login again&quot; =

Article ID: 944633

Article Last Modified on 11/14/2007

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APPLIES TO


 * Microsoft Office Live Meeting

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SYMPTOMS
When you browse the Live Meeting Manager Web site, you may receive the following error message:

This session is no longer active. Please login again



CAUSE
This issue may occur if one of the following conditions is true:
 * The Live Meeting Manager session times out. This occurs if the Web browser window is left idle for a duration that is more than the duration that is configured in the Live Meeting Conference Center time-out setting. By default, the duration that is configured in this setting is 20 minutes. This duration can be modified by the Live Meeting Administrator.
 * The Livemeeting.com domain is added to the list of Web sites from which cookies are blocked.



RESOLUTION
To resolve this issue, use one of the following methods:

Method 1
Try again to log on to the Live Meeting Manager Web site. If you continuously receive the error message and cannot log on, go to Method 2.

Method 2
Allow cookies from the Livemeeting.com domain. To do this, follow these steps:
 * 1) Close all open instances of Internet Explorer.
 * 2) Open an instance of Internet Explorer.
 * 3) On the Tools menu, click Internet Options.
 * 4) In the Internet Options dialog box, click the Privacy tab.
 * 5) Click Sites. The Per Sites Privacy Actions dialog box appears.
 * 6) In the Managed websites list, click livemeeting.com, and then click Remove.
 * 7) Close Internet Explorer.
 * 8) Open Internet Explorer and log on to the Live Meeting Manager Web site.

Additional query words: lm7, lm2005

Keywords: kbtshoot kbexpertiseinter kbprb KB944633

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