Microsoft KB Archive/286157

= Blank Page May Be Printed at the Start of Host Print Jobs =

Article ID: 286157

Article Last Modified on 2/21/2007

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APPLIES TO


 * Microsoft Host Integration Server 2000 Standard Edition
 * Microsoft SNA Server 4.0 Service Pack 3
 * Microsoft SNA Server 4.0 Service Pack 4

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This article was previously published under Q286157



SYMPTOMS
Host print jobs may print an extra blank page at the beginning of the print job after you apply SNA Server 4.0 Service Pack 3 (SP3) or SP4. In addition, the same symptoms may occur when you upgrade from SNA Server 4.0 SP2 or earlier to Host Integration Server 2000.

The blank page is printed when the host print job includes a Form Feed (0x0C) at the beginning of the print job, even though the FEEDIGNOREINITIAL option is configured for the LU3 print session.

The problem does not occur with SNA Server 3.0 SP4, SNA Server 4.0 SP1, or SNA Server 4.0 SP2 when you print the same LU3 print job when the FEEDIGNOREINITIAL option is configured.

Note This problem can occur with both LU1 and LU3 print jobs.



CAUSE
The FEEDIGNOREINITIAL parameter is not checked because of a change that was made to the host print service in SNA Server 4.0 SP3.



SNA Server 4.0
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft SNA Server 4.0 service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:

NOTE: Because of file dependencies, the most recent fix that contains the preceding files may also contain additional files.

Host Integration Server 2000
To resolve this problem, obtain the latest service pack for Host Integration Server 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

328152 How to Obtain the Latest Host Integration Server 2000 Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Host Integration Server 2000 Service Pack 1.



MORE INFORMATION
For additional information about the FEEIGNOREINITIAL configuration option, click the article number below to view the article in the Microsoft Knowledge Base:

185676 FEEDIGNOREINITIAL Option Not Working in Snaprint

Additional query words: extra page

Additional query words: HIS 2000

Keywords: kbbug kbfix kbhostintegserv2000presp1fix kbhostintegserv2000sp1fix KB286157

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