Microsoft KB Archive/214667

= PRB: Errors When Sending Mail with CDONTS =

Article ID: 214667

Article Last Modified on 3/4/2004

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APPLIES TO


 * Microsoft Collaboration Data Objects 1.2 for NT Server

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This article was previously published under Q214667



SYMPTOMS
When attempting to use Collaborative Data Object for NTS (CDONTS) to send e-mail through the Microsoft Exchange Internet Mail Service (IMS), one of the following errors may occur:

Error 429: ActiveX component can't create object.

Error 0x80070003: The system cannot find the path specified.

These errors may occur even if the Internet Mail Service (IMS) is installed and functioning normally.



CAUSE
CDONTS relies on certain registry keys to tell it where the IMS will pick up mail. When the IMS is installed, it will add the needed registry keys only if Microsoft Internet Explorer 4.0 or later is installed.



RESOLUTION
Ensure that Internet Explorer 4.0 or later is installed before installing the IMS.



STATUS
This behavior is by design.



MORE INFORMATION
CDONTS relies on some components that are distributed only with Internet Explorer 4.0 or later. If the IMS determines that Internet Explorer is not installed, it knows that CDONTS cannot be used and does not create the relevant registry keys.

Additional query words: kbMsg kbCDONTS kbMAPI IMC SMTP

Keywords: kbmsg kbprb kbfaq KB214667

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