Microsoft KB Archive/826397

= SHIFT Key Does Not Override the Automatic Logon Setting =

Article ID: 826397

Article Last Modified on 8/29/2007

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APPLIES TO


 * Microsoft Windows XP Professional
 * Microsoft Windows XP Home Edition

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SYMPTOMS
If you press SHIFT to override the automatic logon setting during Windows XP startup on a computer that has the  registry value turned on, the Security Attention Sequence (SAS) dialog box may not appear as expected.

Note SAS is designed to permit users to enter their own account credentials and therefore to override the automatic logon setting that is configured in the computer's registry.



Service pack information
To resolve this problem, obtain the latest service pack for Microsoft Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to obtain the latest Windows XP service pack

Hotfix information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name -  12-Aug-2003  01:20  5.1.2600.1257   1,692,032  Win32k.sys



MORE INFORMATION
For additional information about how to use AutoAdminLogon, click the following article number to view the article in the Microsoft Knowledge Base:

315231 How to Enable Automatic Logon in Windows



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Windows XP Service Pack 2.

Keywords: kbhotfixserver kbqfe kbwinxpsp2fix kbusage kbqfe kbfix kbbug kbwinxppresp2fix KB826397

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