Microsoft KB Archive/110223

= PC Gen: PODIAG.EXE NETPO.GLB Error 140 =

Article ID: 110223

Article Last Modified on 10/30/2006

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APPLIES TO


 * Microsoft Mail Postoffice 3.2

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This article was previously published under Q110223



SUMMARY
The Microsoft Mail Postoffice Diagnostics Utility (PODIAG.EXE) Address & Group Check may return an Error 140 if it detects a badly corrupted NETPO.GLB file that cannot be repaired.

One condition that will result in the Error 140 is when the NETPO.GLB file size does not divide into an integer after performing the following calculation:

[(NETPO.GLB file size) - 4]/43

PODIAG.EXE will create a new 4-byte NETPO.GLB file with a 4-byte header. All external postoffice addresses and PROFS or SNADS gateway addresses that were added to the postoffice address list or personal address lists will be invalid after the NETPO.GLB file has been reset. These invalid addresses will be detected by the Address & Group Check and will be deleted. The following is the error message PODIAG.EXE displays when a badly corrupted NETPO.GLB is detected:

Error 140 Detected a problem with file (NETPO.GLB). All information will be removed from this file. After this fix, run the Address and Group tool with the maximum depth and all detail options selected. You must also add the external and gateway postoffice addresses manually. Do you want all information removed from this file?



MORE INFORMATION
The following is an excerpt from a PODIAG.LOG file that displays the detection and correction of a badly corrupted NETPO.GLB. If the depth of check is not set to the maximum allowable, the administrator must run PODIAG.EXE again in order to detect the invalid addresses caused by the resetting of the NETPO.GLB.

Error 140 Detected a problem with file (NETPO.GLB). All information will be removed from this file. After this fix, run the Address and Group tool with the maximum depth and all detail options selected. You must also add the external and gateway postoffice addresses manually. Do you want all information removed from this file?

User 0 Pressed "Yes"

Info 0 Removed information from file.

Error 108 Detected an incorrect address (John Doe) in address list (00000000.NME). Do you want to remove this address?

User 0 Pressed "Yes"

Info 0 Removed the incorrect address.

Error 108 Detected an incorrect address (Joe Smith) in address list (00000000.NME). Do you want to remove this address?

User 0 Pressed "Yes"

Info 0 Removed the incorrect address.

Error 108 Detected an incorrect address (John Doe) in address list (ADMINSHD.NME). Do you want to remove this address?

User 0 Pressed "Yes"

Info 0 Removed the incorrect address.

Error 108 Detected an incorrect address (Joe Smith) in address list (ADMINSHD.NME). Do you want to remove this address?

User 0 Pressed "Yes"

Info 0 Removed the incorrect address.

Additional query words: 3.20

Keywords: KB110223

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