Microsoft KB Archive/325728

= Natural Keyboard Pro: Keyboard Is Not Detected or Keyboard Settings Are Not Saved =

Article ID: 325728

Article Last Modified on 1/7/2006

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APPLIES TO


 * Microsoft Natural Keyboard Pro

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This article was previously published under Q325728



SYMPTOMS
If you start your computer after you have completely shut it down, your keyboard is not detected, or the settings for your keyboard are not saved.

If you do not completely shut down your computer before you restart it, this problem may not occur.



RESOLUTION
To resolve this issue, enable Universal Serial Bus (USB) keyboard support or Legacy USB support in your system Basic Input Output System (BIOS), and then connect your keyboard to the USB port only.

The procedure to access your system BIOS varies among hardware manufacturers. To change your computer's BIOS settings, see your product documentation. This information may be located in the documentation for your computer's motherboard.

Keywords: kbprb KB325728

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