Microsoft KB Archive/926364

= KeyTips do not appear when you press the ALT key in a 2007 Office program =

Article ID: 926364

Article Last Modified on 10/15/2007

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APPLIES TO


 * Microsoft Office Access 2007
 * Microsoft Office Excel 2007
 * Microsoft Office Outlook 2007
 * Microsoft Office PowerPoint 2007
 * Microsoft Office Word 2007

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SYMPTOMS
When you press one of the ALT keys in a 2007 Microsoft Office program, the KeyTips do not appear on the Ribbon.



CAUSE
This issue may occur if another program, such as a screen reader, is installed that intercepts keystrokes and assigns new functionality to the ALT keys. This issue may be a compatibility issue with the installed program and the 2007 Office programs.



RESOLUTION
To resolve this issue, contact the vendor of the installed program. For information about how to contact the vendor of the installed program that may be incompatible with the 2007 Office programs, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and software vendor contact information, A-K

60781 Hardware and software vendor contact information, L-P

60782 Hardware and software vendor contact information, Q-Z



MORE INFORMATION
For more information about the KeyTips, click Microsoft Office  Help, type keytips in the Search box, and then click Search.

Additional query words: access2007 access2k7 access12 acc2007 acc2k7 acc12 excel2007 excel2k7 excel12 xl2007 xl2k7 xl12 outlook2007 outlook2k7 outlook12 ol2007 ol2k7 ol12 powerpoint2007 powerpoint2k7 powerpoint12 ppt2007 ppt2k7 ppt12 word2007 word2k7 word12 wd2007 wd2k7 wd12

Keywords: kbtshoot kbprb kbexpertisebeginner kbaccelerators KB926364

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