Microsoft KB Archive/842017

= You receive the &quot;The system could not find the phone book entry for this connection&quot; error message when you click Send/Receive in Outlook 2002 =

Article ID: 842017

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SYMPTOMS
When you click Send/Receive in Microsoft Outlook 2002, you receive the following error message:

Task ' - Sending and Receiving' reported error (0x8007026F) : 'The system could not find the phone book entry for this connection.



CAUSE
This issue occurs when the connection type for your e-mail account is incorrect. Additionally, this issue also occurs after you install a different type of Internet connection, such as Asymmetric Digital Subscriber Line (ADSL).



RESOLUTION
To resolve this issue, follow these steps:
 * 1) On the Tools menu in Outlook 2002, click E-mail Accounts.
 * 2) Click View or change existing e-mail accounts, and then click Next.
 * 3) Click your e-mail account, and then click Change.
 * 4) Click More Settings.
 * 5) On the Connection tab, click Connect using my Local Area Network (LAN), and then click OK.
 * 6) Click Next.
 * 7) Click Finish.

Additional query words: ol2002

Keywords: kbprb KB842017

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