Microsoft KB Archive/173996

= Microsoft Knowledge Base =

Err Msg: Explorer Caused an Invalid Page Fault in Comctl32.dll
Last reviewed: September 17, 1997

Article ID: Q173996

The information in this article applies to:


 * The Microsoft Network version 2.5

SYMPTOMS
When you attempt to connect to MSN, The Microsoft Network, or start Microsoft Internet Explorer, you may receive the following error message:

Explorer caused an invalid page fault in module Comctl32.dll.

CAUSE
The Windows Address Book file may be damaged.

RESOLUTION
To resolve this issue, use the following steps:

 Click Start, point to Find, and then click Files Or Folders. In the Named box, type "*.wab" (without quotation marks), and then click Find Now.  In the list of found files, right-click the following file .wab and then click Delete.  Close the "Find: Files named *.wab" dialog box. Restart the computer. Connect to MSN, and then start the MSN E-mail service. On the Tools menu, click Address Book to re-create the Windows Address Book file.</ol>