Microsoft KB Archive/182909

= OL98: Error Adding Item to Junk E-mail List =

Article ID: 182909

Article Last Modified on 8/9/1999

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q182909





SYMPTOMS
When adding a mail message to the Junk E-mail list in Microsoft Outlook 98, you receive the following error message:

The operation failed. An object could not be found.



CAUSE
The From field is blank.



MORE INFORMATION
The Junk E-mail feature of Outlook gives you the ability to filter out or delete messages based on criteria you specify.

If you receive a mail message with a blank From field, you will receive an error when trying to add it to the Junk E-mail list.

To enable the features of the Junk E-mail list, follow these steps:


 * 1) On the Tools menu, click Organize, and then click Junk E-mail.
 * 2) Set the options for handling Junk E-mail and click Turn On. You can change the font color of the message or move the message to a different folder.

To add a message to the Junk E-mail list, follow these steps:
 * 1) Click to select the message.
 * 2) On the Actions menu, point to Junk E-mail and then click "Add to Junk Senders list" or "Add to Adult Content Senders List."

Keywords: kberrmsg kbprb KB182909

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