Microsoft KB Archive/153606

Identical Payee Names Result in Infinite Loop When Downloading

PSS ID Number: Q153606 Article last modified on 09-13-1997

4.0 4.0a

WINDOWS

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= SYMPTOMS =

When downloading your bank statement through Bank Online, you may find yourself in an infinite loop.

= CAUSE =

This problem occurs if you have multiple payees with identical names If one of these payees is selected when you go through the matching process,and then added to the Account Register, you will find that the only payee you are able to select is that payee. As a result, an infinite loop is created.

= RESOLUTION =

To resolve this issue and to prevent it from re-occurring, create payee names that are similar but not identical.

Example: Payee Name 1 Payee Name 2 Payee Name 3

NOTE: This problem was corrected in Money version 5.0.

KBCategory: kbother kbprb KBSubcategory: kbonline

Additional reference words: w_money match downloaded

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========================================================= Keywords : kbonline Version : 4.0 4.0a Platform : WINDOWS ============================================================================= Copyright Microsoft Corporation 1997.