Microsoft KB Archive/327074

= OL2000: The Wrong Message Is Deleted When You Use the Microsoft Outlook View Control =

Article ID: 327074

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 2000 Service Pack 1

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This article was previously published under Q327074



SYMPTOMS
If you view a Web page that uses the Microsoft Outlook View Control to display the contents of a mailbox, select a message that appears in the Outlook View Control, and then press the DELETE key on your keyboard, the message is not deleted. Instead, the currently selected message (or messages) in Outlook 2000 is deleted.



CAUSE
This problem occurs because the Microsoft Outlook View Control was not designed for use outside the Microsoft Outlook program itself. As a result, unexpected behavior (in this case, the incorrect deletion of messages in Outlook 2000) can occur when you use the Outlook View Control in this way.



RESOLUTION
Use one of the following methods to resolve this problem:
 * Upgrade to Microsoft Outlook 2002, included with Microsoft Office XP. This problem does not occur in Microsoft Outlook 2002. -or-


 * If you want to delete a message in the Outlook View Control, do not press the DELETE key. Instead, right-click the message, and then click Delete. If you use this method to delete the message, the correct message is deleted.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbnofix KB327074

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