Microsoft KB Archive/946930

= The SBS Server is in an Activation loop after applying Transition Pack and Windows Server 2003 Service Pack 2 =

Article ID: 946930

Article Last Modified on 12/29/2007

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APPLIES TO


 * Microsoft Windows Small Business Server 2003 Premium Edition
 * Microsoft Windows Small Business Server 2003 Standard Edition
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)

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Source: Microsoft Support



RAPID PUBLISHING
RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.



Action


Result
You installed Windows Small Business Server 2003 Transition Pack. After that, you applied Windows Server 2003 Service Pack 2, and are repeatedly prompted to activate the computer:

Windows Product Activation

This copy of Windows must be activated with Microsoft before you can continue. You cannot log on until you activate Windows. Do you want to activate Windows now?

To shut down the computer, click Cancel.



Cause
The activation loop may be a result of the following issue:

914990 Installation of the Windows SBS 2003 Transition Pack may silently fail on a Windows SBS 2003-based computer.

It may occur if the Backup Exec program is installed, and the following registry key exists:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Small Business]

914990 Installation of the Windows SBS 2003 Transition Pack may silently fail on a Windows SBS 2003-based computer

http://support.microsoft.com/default.aspx?scid=kb;EN-US;914990



Resolution
To resolve this problem immediately, contact Microsoft Product Support Services for more information. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support



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Keywords: kbnomt kbrapidpub KB946930

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