Microsoft KB Archive/196064

= OL2000: Windows 95 Service Pack 1 and Password Issues =

Article ID: 196064

Article Last Modified on 5/28/2007

-

APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

-



This article was previously published under Q196064





SUMMARY
Corruption of the password list file (PWL) may cause problems in Microsoft Outlook. Renaming or deleting the PWL often resolves these problems.

After installing the Microsoft Windows 95 Service Pack 1, the password list files can become damaged even after you remove them and they are re-created automatically. To resolve this issue, run the Windows 95 Password List Update program (Mspwlupd.exe) to repair the existing PWL file.



How to Rebuild Your PWL File
The PWL file is usually located in the Windows folder with the name .pwl, where  is the name you use to log on. After you delete or rename the file, restart Windows. The file is re-created automatically when you log on to Windows.

NOTE: If you are using a personal certificate, you should export it before renaming your .pwl file. If you do not do so, it may be unavailable when you send e-mail. For more information, see the following article in the Microsoft Knowledge Base:

190296 Unable to Use Personal Certificates in Outlook Express

