Microsoft KB Archive/222390

= OL2000: (CW) Eudora Addresses Aren't Imported to Personal Address Book =

Article ID: 222390

Article Last Modified on 9/29/2003

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q222390



NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".



SYMPTOMS
When you attempt to import addresses from Internet e-mail programs, such as Eudora, to the Personal Address Book (PAB) using the Outlook Import/Export Wizard, the addresses are placed in Contacts instead of the PAB.



CAUSE
This behavior occurs when your profile has the Outlook Address Book selected as the primary address source.



RESOLUTION
To import to the Personal Address Book, make the PAB the primary address source. To do this, follow these steps:


 * 1) On the Tools menu, click Services and click the Addressing tab.
 * 2) In the Keep personal addresses in list, click Personal Address Book.
 * 3) Click OK and then quit Outlook.

After restarting Outlook, run the Import/Export Wizard to import the Eudora addresses.



MORE INFORMATION
Although Microsoft Outlook 2000 provides support for the PAB for backward compatibility, Outlook adds all imported addresses to the Outlook Address Book by default, because it is the default primary address source.

For more information about upgrading from other e-mail programs, please see the following article in the Microsoft Knowledge Base:

203278 OL2000: Mail Programs That Outlook 2000 Will Upgrade

Additional query words: OL2K netscape messenger express

Keywords: kbprb KB222390

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