Microsoft KB Archive/258326

= Downloaded Music Does Not Play on the Palm-size PC =

Article ID: 258326

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Windows Media Player for Palm-size PC 1.1

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This article was previously published under Q258326



SYMPTOMS
After you download a song from the Internet, you may not be able to play it on your Palm-size PC device.



CAUSE
This issue can occur if you do not have a license for the song.



RESOLUTION
To resolve this issue, use the appropriate method:

Songs Plays on Desktop Computer
If you can use Windows Media Player to play the song on your desktop computer, you have a license for it on your desktop computer. Use Windows Media Manager to transfer the song to your palm-size PC again. If you downloaded a song that plays on your computer, but it does not play on your palm-size PC, it is possible the copyright holder has restricted the music so that it can only be played on a desktop computer, and not a portable device. Although this is rare, copyright holders can use this option.

Songs Does Not Play on Desktop Computer
If you downloaded the song from the Internet and Windows Media Player cannot play it on desktop computer, contact the Web site that provided the song to determine what their music download policy is, and to verify that you properly downloaded the song. Note that some Web sites provide you with unlimited time to play the song, while other Web sites may let you listen to a song for 30 days before you can no longer play the song.



MORE INFORMATION
For more information about licenses, please see the following Microsoft Web site:

http://www.microsoft.com/windows/windowsmedia/player/windowsmobile/faq.aspx

Additional query words: 1.10

Keywords: kbprb kbsound KB258326

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