Microsoft KB Archive/227059

= Hewlett-Packard DeskJet 855c May Not Print Rotated Text in Illustrator 7.0 =

Article ID: 227059

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition
 * Microsoft Windows 98 Standard Edition

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This article was previously published under Q227059



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you use the Hewlett-Packard (HP) DeskJet 855c printer to print text that you rotated using Adobe Illustrator 7.0, the text may not be printed properly. You may also receive a general protection fault error with the HP printer driver.



CAUSE
This issue can occur if you are not using the latest HP DeskJet 855c printer driver or the latest version of Illustrator.



RESOLUTION
To resolve this issue, contact HP to obtain the latest printer driver or contact Adobe to obtain the latest version of Illustrator. For information about obtaining HP printer drivers or Illustrator, click the appropriate Web site:

http://www.adobe.com

http://www.hp.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Additional query words: HWPRNTS hpdj

Keywords: kb3rdparty kbgpf kbhardware kbprb kbprint KB227059

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