Microsoft KB Archive/178585

= PUB98: Windows Slows Down While Printing to HP DeskJet 820c =

Article ID: 178585

Article Last Modified on 9/7/2001

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APPLIES TO


 * Microsoft Publisher 98 Standard Edition

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This article was previously published under Q178585



SYMPTOMS
When you print a document to a Hewlett-Packard (HP) DeskJet 820c, Windows 95 may run very slowly. This problem may occur even if you have a high- speed computer with lots of memory. In some cases, you are able to easily type ahead of your computer (the letters will not appear until well after you have typed them), it takes a long time to move from field to field in a dialog box (when you press the TAB key), and it takes much longer than normal to start and close programs and documents.



CAUSE
The DeskJet 820c relies entirely on the microprocessor in your computer to process your print job; it has only very simple electronics built into it. This means that if you have a fast computer, it will print faster than other models of DeskJet. However, it also means that while you are printing to this printer, your computer can do little else.



STATUS
Hewlett-Packard has confirmed this to be a problem with the HP Printing System for Windows (DeskJet 820C Series Printer). Performance issues will be addressed in later versions of the printer driver.

The products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: mspub pub98 desk jet slow jerky herky uneven crawl performance pitiful

Keywords: kbprint kbprb kb3rdparty KB178585

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