Microsoft KB Archive/308276

= You Cannot Stop a Counter Log in Performance Monitor =

Article ID: 308276

Article Last Modified on 9/26/2005

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APPLIES TO


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

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This article was previously published under Q308276



SYMPTOMS
When you create a new counter log by using Performance Monitor, and then you attempt to stop the counter log, you may receive the following error message

The test log or alert has not stopped. Refresh the list to update current status, or view the application event log for any errors. Some logs and alerts might require a few minutes to stop, especially if they include many counters.

and then you are unable to stop the log.



CAUSE
This behavior can occur if the time-zone setting on your computer has been changed.



RESOLUTION
To resolve this problem, obtain the latest service pack for Windows XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

322389 How to Obtain the Latest Windows XP Service Pack

The English-language version of this fix should have the following (or more recent) file attributes:   Date         Time   Version      Size     File name     Platform --  21-Sep-2001  21:52  5.1.2600.14   86,016  Smlogsvc.exe  i386 21-Sep-2001 21:52  5.1.2600.14  227,840  Smlogsvc.exe  Itanium 64-bit



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows XP Service Pack 1.

Keywords: kberrmsg kbbug kbfix kbqfe kbsysadmin kbwinxpsp1fix kbhotfixserver KB308276

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