Microsoft KB Archive/63205

Computer Hangs with IBM Classroom System Pop-Up Menu

PSS ID Number: Q63205 Article last modified on 06-12-1996

1.00 1.05 2.00

MS-DOS

= SUMMARY =

If the IBM Classroom System Pop-Up Menu is invoked while running Microsoft Works or Word, the computer will appear to hang.

The IBM Classroom System Pop-Up Menu allows you to send messages to other users on the system and to control printing. It runs as a TSR (terminate-and-stay resident) program and is invoked with the CTRL+ESC key sequence.

If the menu is invoked while running Works or Word, the keyboard will appear to be locked. However, if a number of keys are pressed, the menu will function properly.

This behavior occurs because of a keyboard buffering conflict with the IBM Classroom System Pop-Up Menu. In Works, if any 62 keys are pressed, the menu will begin to respond to input. In Word, if any 14 keys are pressed, the menu will begin to function correctly.

Microsoft is researching this problem and will post new information here as it becomes available.

KBCategory: kbprint KBSubcategory: dworkskb Additional reference words:

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================================================================ Copyright Microsoft Corporation 1996.