Microsoft KB Archive/141013

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{| The information in this article applies to:
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 * Microsoft Word for the Macintosh, versions 6.0, 6.0.1

SYMPTOMS
In Microsoft Word for the Macintosh, when you try to start Help you may receive one of the following error messages

Not Enough Memory.

-or-

The Word Help System has run out of memory. even though your computer has sufficient memory.

CAUSE
This problem may be caused by a damaged or corrupted Embedding Preferences file or Registration Database.

RESOLUTION
To correct this problem, use either of the following methods.

Method 1: Drag the Embedding Preferences File to the Trash
The Embedding Preferences file is located in your System:Preferences folder.

The Embedding Preferences file contains information regarding OLE 1.0 functionality. If you notice that any OLE 1.0 programs (such as Organization Chart) are missing from the Insert Object list, you can register the program by double-clicking the program icon in the Microsoft folder.

Method 2: Remove and Rebuild the Registration Database Files
To remove and rebuild the Registration Database files:


 * 1) Quit any open programs.
 * 2) Copy the Registration Database and the PPC Registration Database files to a floppy disk. (These files are located in your System:Preferences folder.)
 * 3) Delete the Registration Database and the PPC Registration Database file from your hard disk.
 * 4) Open the Microsoft folder, which is located at the same level as the Word 6.0 folder.
 * 5) Double-click each program in the Microsoft folder to register it.
 * 6) Start Word to register it.

NOTE: Removing the Registration Database may remove critical information for other OLE applications. You may need to rerun Setup for Office 4.x, PowerPoint 4.0, Word 6.0, Microsoft Excel 5.0, and Works 4.0. For additional information on rebuilding the Registration Database, please see the following article in the Microsoft Knowledge Base.

ARTICLE-ID: Q122378 TITLE    : MacWord 6.0: When and How to Rebuild the Registration Database
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Last reviewed: February 3, 1998

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