Microsoft KB Archive/235033

= OL98: ESC Key Does Not Close Outlook Item =

Article ID: 235033

Article Last Modified on 7/9/1999

-

APPLIES TO


 * Microsoft Outlook 98 Standard Edition

-



This article was previously published under Q235033



SYMPTOMS
When you press the ESC key to close an open Outlook item, such as a mail message or contact, it does not close.



CAUSE
You clicked Customize on the Tools menu after opening the Outlook item, and then pressed ESC to close the Customize dialog box.



RESOLUTION
Click Close in the Customize dialog box. You can then press ESC to close the open item.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
This only occurs when you try to close a message using Esc after opening the Customize window and then using Esc to close the Customize window.

Additional query words: OL98

Keywords: kbbug kbpending KB235033

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.