Microsoft KB Archive/249670

= WAB contact folders from Outlook Express are not imported =

Article ID: 249670

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft Office Outlook 2003

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This article was previously published under Q249670



SYMPTOMS
Multiple folders that are defined for contacts in the Windows Address Book (WAB) that is used by Microsoft Outlook Express cannot be imported into Microsoft Outlook.



RESOLUTION
To recover the folder structure of the WAB, manually create the folder structure in Outlook and then take one of the following actions:
 * Import the contacts into Outlook and manually move them from the default folder to the desired folder.
 * Copy and paste the contacts from Outlook Express into the desired folder in Outlook.



To import the contacts into Outlook
This option may work best for a smaller number of contacts and folders. To import the contacts into Outlook and manually move them to the desired folder, follow these steps:
 * 1) Import the contacts from Outlook Express into Outlook. For details on how to do this, see the "References" section.
 * 2) Drag each contact from the default folder to the desired folder.

To copy the contacts from Outlook Express
This option may work best for a larger number of contacts and folders. To copy the contacts from Outlook Express and paste them into Outlook, follow these steps:
 * 1) Open both Outlook and Outlook Express.
 * 2) In Outlook, open each folder and set the Current View to Phone List.
 * 3) In Outlook Express, on the Tools menu, click Address Book.
 * 4) Open a folder, and on the Edit menu, click Select All.
 * 5) On the Edit menu, click Copy.
 * 6) Open the corresponding folder in Outlook, and on the Edit menu, click Paste.
 * 7) Save and Close each contact.

