Microsoft KB Archive/173217

= XCLN: Messages Remain in the Outbox After You Try to Send Them =

Article ID: 173217

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0

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This article was previously published under Q173217



SYMPTOMS
When you try to send an e-mail message by copying or placing the message in the Outbox, the message may not be sent.



CAUSE
This issue can occur for either of the following reasons:


 * You moved or copied the newly created e-mail message to the Outbox
 * You edited the e-mail message while it was in the Outbox



RESOLUTION
To resolve this issue, resend the message. To resend the message, follow these steps:


 * 1) In Microsoft Exchange, select the Outbox folder, and then double-click the e-mail message you want to send to open it.
 * 2) Select Send from the File menu.



MORE INFORMATION
When you choose Send while creating a message, the e-mail message is automatically placed in the Outbox. Also, the subject of the e-mail message is displayed in italic text in the Outbox.

Keywords: kbprb KB173217

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