Microsoft KB Archive/142342

= WD: Word Crashes Inserting File with Bookmark in Header, Footer =

Article ID: 142342

Article Last Modified on 8/17/2005

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APPLIES TO


 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 6.0a
 * Microsoft Word 6.0c
 * Microsoft Word 6.0 Standard Edition
 * Microsoft Word 95 Standard Edition
 * Microsoft Word 95a
 * Microsoft Word 6.0 for Macintosh
 * Microsoft Word 6.01 for Macintosh
 * Microsoft Word 6.01 for Macintosh

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This article was previously published under Q142342



SYMPTOMS
When you insert a document that contains a bookmark in the header or footer, you get a general protection (GP) fault (Windows), application error (Windows NT), illegal operation (Windows 95), or Type 11 error (Macintosh).

For example, in Windows 95, you receive the following error message:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

When you click Details, you receive the following message:

Winword caused an invalid page fault in module Winword.exe at 0137:500ec2a4.



STATUS
This problem was corrected in Microsoft Word 97 for Windows and Microsoft Word 98 Macintosh Edition.



WORKAROUND
To work around this problem, place the bookmarked text in the body of the document instead of the header or footer.

Additional query words: gpf gp fault general protection application error illegal operation type 11 crash invalid page

Keywords: kberrmsg kbbug kbfix kbfield KB142342

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