Microsoft KB Archive/154051

Error Printing Test Page During Windows Printing System Setup

PSS ID Number: Q154051 Article last modified on 09-09-1996

1.00 95

WINDOWS

= SYMPTOMS =

When you try to print a test page after installing the Windows Printing System (WPS) in Windows 95, you may receive one of the following error messages after you restart the computer:


 * The Windows Printing System printer requires newer software to work with Windows 95. Contact Windows Printing System for updates to your host software.
 * There was an error writing to LPTx: for printer (Windows Printing System): There was a problem printing to the port. Check to make sure your printer is configured to use a valid port. This printer will be set to work offline. To save your print job in the local printer queue, click OK.

= CAUSE =

This problem can occur when you configure WPS to print to a network printer if the printer port for the WPS printer has not been permanently captured.

= RESOLUTION =

Permanently capture the printer port for the WPS printer. To do so, follow these steps:

  Click the Start button, point to Settings, and then click Printers.   Use the right mouse button to click the WPS printer, and then click Properties on the menu that appears.   Click the Details tab, and then click Capture Printer Port.   In the Device box, click the printer port for the WPS printer.   In the Path box, type the network path for the network printer. Use a Universal Naming Convention (UNC) path. For example: \   Click the Reconnect At Logon check box to select it. This permanently captures the port. 

= MORE INFORMATION =

By default, WPS prints to a captured, or redirected, printer port. When you install WPS, you are prompted to capture a port if you are printing to a network printer. You can avoid the problem by clicking the Reconnect At Logon check box when you originally capture the port.

NOTE: It is also possible to print to a network printer using the UNC name for the printer instead of a captured port. Doing so can increase printing speed, but may not be reliable in some situations.

KBCategory: kbprint kbsetup KBSubcategory: win95 Additional reference words: 1.00 95

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================================================================ Copyright Microsoft Corporation 1996.