Microsoft KB Archive/811472

= OL2002: You Are Prompted to Choose a Profile When You Send a Link by E-Mail in Internet Explorer =

Article ID: 811472

Article Last Modified on 10/11/2005

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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SYMPTOMS
When you send a Web-page link by e-mail in Microsoft Internet Explorer (on the File menu, point to Send, and then click Link by E-mail), the Choose Profile dialog box is displayed even though Always use this profile is selected for the default profile.



Service Pack Information
This problem is corrected in Office XP Service Pack 3.To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 How to obtain the latest Office XP Service Pack

Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Office XP service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time      Size       File name ---  20-Dec-2002   16:42      184,832    Olkintl.msp 20-Dec-2002  16:45    1,865,728    Olkintlff.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table:   Date           Time  Version       Size       File name ---  12-Sep-2002   22:51  10.0.4510.0   113,224    Emablt32.dll 14-Nov-2002  14:34  10.0.4712.0   192,512    Emsabp32.dll 25-Nov-2002  13:49  10.0.4721.0   129,608    Emsui32.dll 19-Dec-2002  19:40  10.0.4817.0   854,600    Msmapi32.dll 12-Sep-2002  22:52  10.0.4510.0   531,016    Mspst32.dll 25-Nov-2002  13:50  10.0.4721.0    55,880    Olkfstub.dll 08-Aug-2002  22:21  10.0.4406.0   735,816    Outex.dll 06-Sep-2002  17:18  10.0.4503.0 1,972,808    Outllibr.dll 08-Nov-2002  16:46  10.0.4705.0   338,504    Pstprx32.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Office XP Service Pack 3.

Keywords: kbbug kbfix kbofficexppresp2fix kbqfe kboffice2000sp3fix kboffice2000presp3fix kbofficexpsp2fix kbhotfixserver KB811472

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