Microsoft KB Archive/885729

= Error events 25267 and 25268 may appear multiple times in the Microsoft Operations Manager 2005 Operator Console =

Article ID: 885729

Article Last Modified on 10/27/2006

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APPLIES TO


 * Microsoft Operations Manager (MOM) 2005

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SYMPTOMS
The following Error events may appear multiple times in the Events view of the Microsoft Operations Manager (MOM) 2005 Operator Console: Event Type: Error

Event Source: Microsoft Operations Manager

Event Category: MOM Agent

Event ID: 25267

Description:

The Microsoft Operations Manager performance provider could not access performance counters on computer. Microsoft Operations Manager will not monitor performance counters on this computer until they become available.

Event Type: Information

Event Source: Microsoft Operations Manager

Event Category: MOM Agent

Event ID: 25268

Description:

The Microsoft Operations Manager successfully loaded performance counters on computer  after previous failure(s) and will start monitoring them.



CAUSE
This issue may occur if one of the following conditions is true:
 * The remote server is unavailable.
 * Multiple Windows Server Cluster virtual servers are running on the same computer.

Note When multiple Windows Server Cluster virtual servers are running on the same computer, a conflict may occur that prevents MOM 2005 from accessing the performance counters for the Windows Server Cluster. When MOM 2005 can access the performance counters again, monitoring of the virtual servers is restored.



WORKAROUND
You can safely ignore event 25267 and event 25268. MOM 2005 will retry the operation and then resume its monitoring of the clustered virtual servers when access to the performance counters is restored.

Keywords: kbopmanperfmon kbopmanmmc kbopmaninterop kbopmaneventmgmt kbtshoot kbserver kberrmsg kbevent kbperformance kbinterop KB885729

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