Microsoft KB Archive/225152

= Windows NT 4.0 SFM Does Not Start in Windows 2000 Domain Model =

Article ID: 225152

Article Last Modified on 2/23/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Datacenter Server
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q225152



SYMPTOMS
After you start a Windows NT 4.0-based computer that is running Services for Macintosh (SFM), the following error messages may be listed in Event Viewer:

Event ID: 10022

Source: MacFile

Type: Error

Message:

The helper thread was unable to send the list of trusted domains to the Appletalk Filing Protocol file system driver

Event ID: 10027

Source: MacFile

Type: Error

Description:

A Critical error occurred while initializing a helper thread.

Event ID: 10001

Source: MacFile

Type: Error

Message:

Unable to start File Server for Macintosh service.



CAUSE
This behavior can occur if both of the following conditions are present:
 * You are running Windows NT 4.0 with SFM installed.
 * You are a member of a Windows NT domain that is running in Mixed mode on Windows 2000-based computers.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:   Date        Time          Size     File name    Platform 12/21/1999 2:40:56 PM     76,560  Sfmsvc.exe   Intel 12/21/1999 2:40:56 PM    156,432  Sfmsvc.exe   Alpha

To work around this problem, upgrade the Windows NT 4.0-based computer to Windows 2000, convert your domain back to use only Windows NT 4.0-based computers.



STATUS
Microsoft has confirmed this to be a problem in Windows NT 4.0.



MORE INFORMATION
Keywords: kbhotfixserver kbqfe kbnetwork kbprb KB225152

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