Microsoft KB Archive/225156

= Print Server Shows Incorrect Status When Starting A Large Number of Printers Simultaneously =

Article ID: 225156

Article Last Modified on 9/22/2005

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APPLIES TO


 * Microsoft SNA Server 4.0

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This article was previously published under Q225156





SYMPTOMS
When starting a large number of print sessions simultaneously on SNA Server, status updates may not be reflected properly in SNA Manager, which may indicate that printers are unavailable when in actuality they are functioning properly.

Event Viewer may also show the following event log:

Event ID: 12 Source: SNA Print Server The Buffer pool for messages has become exhausted. Data may be lost.

Internal tracing may show the following: aimmain.c(1450)   AGFQH Free Queue is EMPTY! aimctrl.c(972)    AStus Status message lost aimctrl.c(1005)   AStus Leave, rc=5



CAUSE
There is a limited queue of resources used internally to send Manager status messages, and these are getting used up faster than they are being freed.



RESOLUTION
To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft SNA Server version 4.0, 4.0SP1, 4.0SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.

Keywords: kbbug kbfix kbsna400sp3fix kbqfe kbhotfixserver KB225156

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