Microsoft KB Archive/817689

= Routing entry is not deleted from the routing table after network adapter is disconnected from the network =

Article ID: 817689

Article Last Modified on 7/24/2007

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APPLIES TO


 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise x64 Edition

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SYMPTOMS
After you disconnect a network adapter from a clustered server network, the routing entry to it is not deleted from the routing table even though you have a secondary network adapter connected to the network. When a network device tries to connect to your computer, it tries to use the disconnect route. It times out instead of being switched to the secondary network adapter connection.



Hotfix Information
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Prerequisites
No prerequisites are required.

Restart Requirement
You must restart your computer after you apply this hotfix.

Hotfix Replacement Information
This hotfix does not replace any other hotfixes.

File Information
The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version            Size    File name --  31-Mar-2003  17:12  5.2.3790.2         75,264  Clusnet.sys 31-Mar-2003 18:45  5.2.3790.2        804,864  Clussvc.exe 29-Mar-2003 02:41                        211  Branches.inf 31-Mar-2003 19:04                     10,444  Kb817689.cat 31-Mar-2003 18:45                        354  Updatebr.inf 31-Mar-2003 18:45                      6,918  Update_rtmqfe.inf



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: Enterprise Electronic Commerce WinXP WindowsXP XP

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe kbwinserv2003presp1fix KB817689

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