Microsoft KB Archive/258857

= Searching support for non-Windows 2000 clients =

Article ID: 258857

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition
 * Microsoft Windows NT 4.0 Service Pack 6a
 * Microsoft Windows 98 Standard Edition
 * Microsoft Windows 98 Second Edition

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This article was previously published under Q258857



SYMPTOMS
Microsoft Windows NT 4.0 or Microsoft Windows 9.x clients who are trying to search for users that use the &quot;first name/last name&quot; method may receive the following error message:

Operation could not be completed

System is missing software components necessary to complete the search.



CAUSE
The Windows NT 4.0 and Windows 9.x platforms do not have the ability to perform Lightweight Directory Access Protocol (LDAP) queries in the Active Directory.



RESOLUTION
To perform these searching capabilities, the Windows NT 4.0 and Windows 9.x platforms must have the Active Directory client installed. For additional information about how to install the appropriate Active Directory Client Extension, click the following article number to view the article in the Microsoft Knowledge Base:

288358 How to install the Active Directory Client Extension

Additional query words: ldap im exch2kp2w

Keywords: kberrmsg kbprb KB258857

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