Microsoft KB Archive/154777

= Document Not Printed and No Error Message Received =

Article ID: 154777

Article Last Modified on 2/27/2007

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APPLIES TO


 * Microsoft Windows 2000 Server
 * Microsoft Windows 2000 Advanced Server
 * Microsoft Windows 2000 Professional Edition
 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q154777





SYMPTOMS
When you print a document, it may appear in the print queue but never be printed out. When this occurs, you receive no error message and there is no error in the event log.



CAUSE
The logical drive that Windows NT is using for spooling print jobs has run out of disk space.



RESOLUTION
To work around this problem, change the spool directory to a drive that has more free space.

For additional information, please see the following article in the Microsoft Knowledge Base:

123747Moving the Windows NT Default Paging and Spool File



STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Keywords: kbprint KB154777

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