Microsoft KB Archive/151265

Money Err Msg: Invalid Page Fault in Winmm.dll

PSS ID Number: Q151265 Article last modified on 02-03-1999

WINDOWS:4.0,5.0

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 99 Microsoft Money 98 == Microsoft Money, versions 4.0, 5.0 for Windows 95 == 

= SYMPTOMS =

When you attempt to install or run Microsoft Money, you may receive an error message similar to the following:

MONEY has caused an Invalid Page Fault in module Winmm.dll

= CAUSE =

This behavior can occur for either of the following reasons:


 * Your sound card is not properly configured.
 * You need to update the software or driver for your sound card.

= RESOLUTION =

To resolve this issue, disable your sound card. To do this, follow these steps:

  Click Start, point to Settings, and then click Control Panel.   Double-click Multimedia.   On the Advanced tab, double-click Audio Devices.   Double-click the sound card device. </li>  Click “Do not use audio features on this device,” and then click OK. </li>  If you are prompted to restart Windows, click Yes. </li>  Start Money. If the issue is resolved, verify that your sound card is properly configured and the latest version of the sound driver is installed. For information about how to check your sound card configuration, please see your hardware documentation, or contact your sound card manufacturer. For additional information about how to do this, please see the following articles in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z To enable your sound card, repeat these steps, and in step 5, click “Use audio features on this device.” </li></ol>

To work around this issue, disable the user interface sounds in Money. To do this, follow these steps:


 * 1) On the Tools menu, click Options.
 * 2) On the General tab, click to clear the Play Sounds check box.
 * 3) Click OK.

Additional query words: w_money 97 6.0 potato woody ipf

=
========================================================= Keywords : kberrmsg kbsound kbdta kbimu Version : WINDOWS:4.0,5.0 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1999.