Microsoft KB Archive/312761

= BUG: You Cannot Add a BizTalk Server to a Group If the Messaging Service Is Paused =

Article ID: 312761

Article Last Modified on 4/8/2002

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APPLIES TO


 * Microsoft BizTalk Server 2002 Standard Edition

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This article was previously published under Q312761



SYMPTOMS
When you try to add a server to a BizTalk Server group through the Microsoft Management Console (MMC) Administration Interface, you may receive the following error message:

The specified server cannot be added because of a failure returned from the BizTalk Server WMI provider: Server &quot;BIZTALKSERVER&quot; cannot be added because BizTalk Server is not installed on the computer.

When this error occurs, the BizTalk Messaging Service has a status of &quot;Paused.&quot;



CAUSE
The BizTalk Messaging Service for a BizTalk Server must have a &quot;Started&quot; status to add that server to a BizTalk Server group. If you attempt to add a BizTalk server to a group while that BizTalk server's Messaging Service has a &quot;Paused&quot; status, the BizTalk Administration interface returns the error message.

If a you remove a BizTalk server from a group while you are logged on to the console of that same BizTalk server, the BizTalk Server Messaging Service for that server enters a &quot;Paused&quot; state.



RESOLUTION
To resolve this problem:  Stop and restart the BizTalk Messaging Service from a command line or open the Services application in Control Panel.

To stop and start the BizTalk Messaging Service from a command line:  Run the following command from a command prompt to stop the service:

net stop btssvc

 Run the following command from a command prompt to restart the service:

net start btssvc

  Add the server to the BizTalk Server group through the MMC Administration interface.

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STATUS
Microsoft has confirmed that this is a problem in Microsoft BizTalk Server 2002.

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MORE INFORMATION
To view the state of the BizTalk Messaging Service, open Control Panel, start the Services application, and then check the status of the BizTalk Messaging Service.

Keywords: kbbug kbpending KB312761

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