Microsoft KB Archive/842642

= Your Windows Server 2003-based computer crashes, and you receive a &quot;Stop 0x00000050&quot; error message =

Article ID: 842642

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Windows Server 2003, Standard Edition (32-bit x86)
 * Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
 * Microsoft Windows Server 2003, Web Edition
 * Microsoft Windows Server 2003, Enterprise x64 Edition
 * Microsoft Windows Server 2003 Service Pack 1

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SYMPTOMS
Your Microsoft Windows Server 2003-based computer crashes, and you receive a stop error message that is similar to the following:

Stop 0x00000050

PAGE_FAULT_IN_NONPAGED_AREA

You may experience these symptoms if one of the following conditions is true:
 * You are running the Japanese version of Windows Server 2003 or your Windows Server 2003-based computer is configured to use Japanese for non-Unicode programs. The computer unexpectedly crashes when you run a command at the command prompt that contains kanji characters.
 * Your Windows Server 2003-based computer is configured as a print server. The computer unexpectedly crashes when the server processes documents in the print queue.



CAUSE
This problem occurs because Windows Server 2003 incorrectly processes the size of the buffer that stores character information.



RESOLUTION
To resolve this problem, apply the hotfix that is mentioned in the following Microsoft Knowledge Base article:

904779 A Windows Server 2003-based computer stops responding, and you receive a &quot;Stop 0x000000F4&quot; error message



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies To&quot; section. This problem was first corrected in Windows Server 2003 Service Pack 1.



MORE INFORMATION
For more information about terminology that is used to describe Microsoft software updates, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional query words: fix w2k3 bsod

Keywords: kbqfe kbhotfixserver kbwinserv2003sp1fix kbbug kbfix kbwinserv2003presp1fix KB842642

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