Microsoft KB Archive/216963

= XFOR: Remote Chat Service Stops Unexpectedly When Operator Privileges Are Given to a User =

Article ID: 216963

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Service Pack 1
 * Microsoft Exchange Server 5.5 Service Pack 2
 * Microsoft Commercial Internet System 2.0

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This article was previously published under Q216963





SYMPTOMS
If you create an auditorium channel on a Microsoft Exchange Chat Service computer, and then one or more users join the channel from a different server, the Chat Service on the second server may stop unexpectedly when you use the MODE +O command to give operator privileges to a user in the channel.



CAUSE
When operator privileges are given to a user in an auditorium channel, the Chat Service attempts to notify all users in the channel that the change has taken place. This problem occurs because the Chat Service does not properly notify remote users.



RESOLUTION
To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Chat Service



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Exchange Server 5.5 Service Pack 3.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB216963

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