Microsoft KB Archive/309465

= Works Suite 2001: Error Message When You Merge Works Database with Word =

Article ID: 309465

Article Last Modified on 1/9/2006

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APPLIES TO


 * Microsoft Works Suite 2001 Standard Edition

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This article was previously published under Q309465



SYMPTOMS
When you finish merging a database with a Microsoft Word 2000 document in Microsoft Works Suite 2001, you are prompted to save the resulting merged document. If you click Cancel, you may receive the following error message:

Run-time Error '4198':

Command Failed

If you provide a name for the document and click Save, the merged document is saved but unexpectedly closed.



CAUSE
This issue can occur when you have used the Task Launcher to start the merge document.



RESOLUTION
To avoid this issue, follow these steps to create the merged mailing labels:
 * 1) In the Task Launcher, click Programs, click Word, and then click Start a blank Word document.
 * 2) On the Tools menu, point to Mail Merge, and then click Document Type.
 * 3) Click Select document type for mail merge, click Mailing Labels, and then click OK.
 * 4) Click Merge information from another type of file.
 * 5) Select the Works database, and then click Open.
 * 6) Click OK to let Word set up your mail merge, pick your label size, and insert your fields. Click Merge.
 * 7) Click Merge to create a new document.

Keywords: kbprb KB309465

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