Microsoft KB Archive/305010

= Internet Explorer Reverts to Version 2.0 After You Uninstall Internet Explorer 5.5 SP2 on Windows NT 4.0 SP6a =

Article ID: 305010

Article Last Modified on 10/13/2006

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APPLIES TO


 * Microsoft Internet Explorer 5.5 Service Pack 2

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This article was previously published under Q305010



SYMPTOMS
After you apply Internet Explorer 5.5 Service Pack 2 (SP2) to a computer that is running Microsoft Windows NT 4.0 Service Pack 6a (SP6a) and then uninstall Internet Explorer 5.5 SP2, Internet Explorer reverts to version 2.0. After you restart your computer and try to start Internet Explorer, you may receive the following error message:

Unable To Locate DLL

The dynamic link library SHLWAPI.dll could not be found in the specified path.



RESOLUTION
To resolve this issue:  Reapply Windows NT 4.0 SP6a. For information about how to do so, please see the following Microsoft Windows NT 4.0 SP6a Web site:

http://www.microsoft.com/downloads/details.aspx?FamilyID=e396d059-e402-46ef-b095-a74399e25737&DisplayLang=en

 Reapply any additional post-Windows NT 4.0 SP6a hotfixes such as the post-Windows NT 4.0 SP6a Security Rollup package. For information about how to do so, please see the following Microsoft Web site:

http://support.microsoft.com/support/misc/kblookup.asp?ID=299444

 Reapply Internet Explorer 5.5 or later. For information about how to do so, please see the following Microsoft Web site:

http://www.microsoft.com/windows/ie/default.mspx



Additional query words: winnt ie remove delete reinstall redo add/remove programs

Keywords: kbenv kberrmsg kbprb kbsetup KB305010

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