Microsoft KB Archive/205677

= XL2000: "File May Be Damaged or Missing" Error Opening PivotTable Published from Excel List =

Article ID: 205677

Article Last Modified on 10/6/2003

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APPLIES TO


 * Microsoft Excel 2000 Standard Edition
 * Microsoft Office PivotTable Component 9.0, run time

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This article was previously published under Q205677



SYMPTOMS
When you open a Web page in Microsoft Internet Explorer that contains a Microsoft Office PivotTable list, you may receive an error message similar to the following:

An error occurred while trying to open the data file "./ _files/ _9225_cachedata.xml". The file may be damaged or missing. Consult the creator of the Web page.

0x800a65c7: The name  contains invalid characters.

where  is the name of the Web page that you are trying to open,   is the name of the Excel file used to publish the Web page, and   is the name of the field that contains an invalid character.

This error message may appear more than once. When the Web page loads, the PivotTable displays the following error message:

Unable to connect to data



CAUSE
This problem occurs when the following conditions are true:


 * The PivotTable list was published using a PivotTable stored on a Microsoft Excel worksheet.

-and-


 * One of the field names in the list that was used to create the Excel PivotTable contains a period (.).



WORKAROUND
To work around the problem, follow these steps:

 Open the Excel workbook that was used to publish the Office PivotTable. Remove the period from the offending field name in the list that was used to create the PivotTable. Select a cell in the Excel PivotTable that was used as the source for the Office PivotTable. On the Data menu, click Refresh Data. If you receive the following message

The Refresh Data operation changed the PivotTable Report.

click OK. You need to add the changed field back to your PivotTable. To do this, drag the field from the PivotTable toolbar to the appropriate drop area on the PivotTable. On the File menu, click Save as Web Page. Click Publish.</li> In the Choose list, click PivotTable. Click to select the Add interactivity with check box.</li> Type the name of your file in the File name box, and then click Publish.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in Microsoft Office PivotTable Component, version 9.0.

Additional query words: XL2000 pivotlist

Keywords: kbprb KB205677

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