Microsoft KB Archive/157338

= Microsoft Knowledge Base =

PRB: Error Message "Invalid License Key "
Last reviewed: November 27, 1996

Article ID: Q157338

The information in this article applies to:


 * Softimage 3D for Windows NT, version 3.51

SYMPTOMS
If Softimage 3D seems to be hanging, use Alt+Tab to access the license manager and verify the error message.

The following error message appears:

"Invalid License Key (inconsistent license key); WinSock error code"

Possible Cause 1
The dongle number in the license file is wrong.

Possible Cause 2
The license has an error in it (for example, a line has an unwarranted  return in the middle of it).

Possible Cause 3
The computer name contains illegal characters (for example, underscores,  dashes, spaces, periods).

Solution For Cause 1
Verify that the number in the License.dat file matches the 8-digit hex-number on the dongle, for example, B2851nnn.

Solution For Cause 2
Verify the License.dat file is correct and from Main>Control Panel>Services stop and then restart the flexlm license server.

Solution For Cause 3
Rename the computer by eliminating the illegal characters, and changing the TCP/IP>DNS entry and the License.dat entry. From the Control Panel>Services, stop and then restart the flexlm license server.