Microsoft KB Archive/177840

= Color Text or Graphics Printed Incorrectly with HP DeskJet Printer =

Article ID: 177840

Article Last Modified on 1/22/2007

-

APPLIES TO


 * Microsoft Windows 95
 * Microsoft Windows 98 Standard Edition

-



This article was previously published under Q177840



If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460



SYMPTOMS
When you print colored text or graphics to a Hewlett-Packard (HP) DeskJet 1200C or 1600C printer, some text or graphics may not be printed using the exact color in which they appear on the screen, or they may not be printed at all.



CAUSE
This behavior occurs because of a limitation of the Unidrv.dll file and dithering limitations of the HP DeskJet 1200C and 1600C printer.



RESOLUTION
To work around this behavior, follow the steps in the appropriate section below:

HP DeskJet 1200C
Use the Microsoft Windows 3.1 printer driver included with the Hewlett- Packard DeskJet 1200C printer. For information about how to install Windows 3.1 drivers in Windows 95/98, please see the following article in the Microsoft Knowledge Base:

ARTICLE-ID: 132946

TITLE : How to Install Windows 3.1 Drivers in Windows 95

HP DeskJet 1600C
Disable dithering by using the following steps:


 * 1) Click Start, point to Settings, and then click Printers.
 * 2) Right-click your HP 1600C printer, and then click Properties.
 * 3) Click the Graphics tab.
 * 4) Under Dithering, click None, and then click OK.



MORE INFORMATION
The HP DeskJet 1200C printer uses the Hppcl5ms.drv printer driver included with Windows 95/98. Other Hewlett-Packard DeskJet color printers that use the Hppcl5ms.drv printer driver do not exhibit this behavior.

Additional query words: HWPORTS wrong incorrect hp

Keywords: kbprb kbprint KB177840

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.