Microsoft KB Archive/183976

= XFOR: 3 KB or Larger Attachments Cause PROFS Connector to Stop =

Article ID: 183976

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 5.5 Standard Edition

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This article was previously published under Q183976





SYMPTOMS
If you attempt to send a message containing an attachment that is larger than 3 KB in size through the Microsoft Exchange PROFS Connector, and the associated Microsoft SNA Server connection is configured for a frame size greater than 3 KB, the Exchange PROFS Connector may stop unexpectedly.



CAUSE
There is a problem in Microsoft Windows NT Server that causes the SNA Server computer to end all existing connections under these conditions. This causes the Exchange PROFS Connector to stop unexpectedly.



RESOLUTION
To work around this problem, use one of the following methods:

 Configure the SNA Server connection so that the frame size is not greater than 3 KB. Obtain the appropriate Microsoft Windows NT Server fix. For information about how to do so, please see the following article in the Microsoft Knowledge Base:

175321 SNA Client Sessions Hang Until SNA Server Is Restarted



Additional query words: rscs buffer officevision ov/vm dlc.sys

Keywords: kbbug kbfix kbusage KB183976

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