Microsoft KB Archive/175956

= Cannot Share Programs In NetMeeting with Procomm Plus 32 =

Article ID: 175956

Article Last Modified on 10/2/2002

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APPLIES TO


 * Microsoft NetMeeting 2.1 Standard Edition

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This article was previously published under Q175956



SYMPTOMS
The Share button on the toolbar in NetMeeting may be unavailable.



CAUSE
This behavior can occur if you install Procomm Plus 32.



RESOLUTION
To resolve this issue, uninstall Procomm Plus 32. After removing the program, follow these steps:

 Click Start, point to Find, and click Files Or Folders. In the Named box, type the following line, and then click Find Now:

rrctr*.dll

 On the Edit menu, click Select All. On the File menu, click Delete. If you are prompted, click Yes to confirm the deletion. Click Start, point to Find, and click Files Or Folders. In the Named box, type the following line, and then click Find Now:

rrsrvc.exe

</li> Click the file, and then click Delete on the File menu. If you are prompted, click Yes to confirm the deletion.</li> Restart your computer.</li></ol>

<div class="moreinformation_section">

MORE INFORMATION
When you use NetMeeting, you may not be able to share programs on a computer with a product installed that has program-sharing or remote control features.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: grayed greyed out disabled 2.10

Keywords: kbui kb3rdparty KB175956

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