Microsoft KB Archive/929529

= Error message when you use Windows Media Center on a Windows Vista-based computer: &quot;Download Incomplete. Guide listings could not be retrieved. Internet connection failure&quot; =

Article ID: 929529

Article Last Modified on 10/18/2007

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APPLIES TO


 * Windows Vista Home Premium
 * Windows Vista Ultimate
 * Windows Vista Home Premium 64-bit Edition
 * Windows Vista Ultimate 64-bit Edition

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SYMPTOMS
When you run the First Run Wizard in Windows Media Center on a Windows Vista-based computer, you may receive the following error message:

Download Incomplete. Guide listings could not be retrieved. Internet connection failure.

Therefore, you cannot download the Media Center Program Guide.



CAUSE
This problem occurs if you have not created or configured an Internet connection on the computer.



RESOLUTION
To resolve this problem, finish running the First Run Wizard, and then configure an Internet connection.



MORE INFORMATION
For more information, click the following article number to view the article in the Microsoft Knowledge Base:

929517 Error message when you try to download the EPG listings for Live TV on a Windows Vista-based computer: &quot;Internet connection failure&quot;

Keywords: kbtshoot kbprb kbexpertisebeginner KB929529

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