Microsoft KB Archive/918001

= Error message when you try to validate Office 2003 or Office XP by using Office Genuine Advantage: &quot;Validation Incomplete: No Office Products Detected&quot; or &quot;Error code: 0x80180109&quot; =

Article ID: 918001

Article Last Modified on 12/4/2007

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APPLIES TO


 * Microsoft Office Professional Edition 2003
 * Microsoft Office Standard Edition 2003
 * Microsoft Office Student and Teacher Edition 2003
 * Microsoft Office Small Business Edition 2003
 * Microsoft Office Small Business Management Edition 2006
 * Microsoft Office Basic Edition 2003
 * Microsoft Office Access 2003
 * Microsoft Office Excel 2003
 * Microsoft Office FrontPage 2003
 * Microsoft Office OneNote 2003
 * Microsoft Office Outlook 2003
 * Microsoft Office Outlook 2003 with Business Contact Manager
 * Microsoft Office PowerPoint 2003
 * Microsoft Office Publisher 2003
 * Microsoft Office Project Standard 2003
 * Microsoft Office Project Professional 2003
 * Microsoft Office Visio Standard 2003
 * Microsoft Office Visio Professional 2003
 * Microsoft Office Word 2003
 * Microsoft Office XP Professional Edition
 * Microsoft Office XP Small Business Edition
 * Microsoft Office XP Standard Edition
 * Microsoft Office XP Standard Edition for Students and Teachers
 * Microsoft Access 2002 Standard Edition
 * Microsoft Excel 2002 Standard Edition
 * Microsoft FrontPage 2002 Standard Edition
 * Microsoft Outlook 2002 Standard Edition
 * Microsoft PowerPoint 2002 Standard Edition
 * Microsoft Project 2002 Professional Edition
 * Microsoft Project 2002 Standard Edition
 * Microsoft Publisher 2002 Standard Edition
 * Microsoft Visio 2002 Professional Edition
 * Microsoft Visio 2002 Standard Edition
 * Microsoft Word 2002 Standard Edition

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SYMPTOMS
When you try to validate Microsoft Office 2003 or Microsoft Office XP by using Office Genuine Advantage, you receive one of the following error messages:

Validation Incomplete: No Office Products Detected.

Error code: 0x80180109



CAUSE
This issue may occur if one of the following conditions is true:
 * The version of Microsoft Office that is installed on the computer is earlier than Office XP.
 * No Office programs are installed on the computer.
 * Office is hosted on another computer that is running Microsoft Terminal Services.



RESOLUTION
To resolve this issue, install Office 2003 or Office XP. Then, try to validate Office again.

If Office is run from another computer that is running Microsoft Terminal Services, validate Office 2003 or Office XP on the computer that is running Microsoft Terminal Services.



MORE INFORMATION
If you continue to experience issues when you try to validate Office 2003 or Office XP, try to run the Genuine Advantage diagnostics. To do this, visit the following Microsoft Web site:

http://www.microsoft.com/genuine/diag

For more information about genuine Microsoft software, visit the following Microsoft Web site:

http://www.microsoft.com/genuine/default.mspx

Additional query words: office2003 office2k3 office11 off2003 off2k3 off11 office2002 office2k2 officexp office10 off2002 off2k2 offxp off10

Keywords: kbtshoot kbsetup kblicensing kbprb kbactivation kbexpertisebeginner KB918001

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