Microsoft KB Archive/173484

= Trip Planner Err Msg: Please Run Setup to Install This Product =

Article ID: 173484

Article Last Modified on 4/27/1999

-

APPLIES TO


 * Microsoft Expedia Trip Planner 98

-



This article was previously published under Q173484



SYMPTOMS
When you attempt to install Microsoft Expedia Trip Planner 98, you may receive one of the following error messages:

Please run Setup to install this product.

Failed to initialize - terminating.

When you click OK, you are returned to Windows.



RESOLUTION
To work around this problem, run the Setup program directly from the Expedia Trip Planner CD-ROM. To do so, use the following steps:


 * 1) Insert the Expedia Trip Planner CD-ROM into your CD-ROM drive. Press and hold down the SHIFT key when you insert the CD-ROM to prevent the Expedia Trip Planner Setup program from starting automatically.
 * 2) Click Start, point to Settings, and then click Control Panel.
 * 3) Double-click Add/Remove Programs.
 * 4) On the Install/Uninstall tab, click Install, and then click Next.
 * 5) When the Expedia Trip Planner Setup program is found, click Finish.
 * 6) Follow the instructions on the screen to install Expedia Trip Planner.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Expedia Trip Planner 98. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words: auto map automap auto-map expedia trip planner multi multi-media media mm

Keywords: kberrmsg kbbug kbsetup kbfaq KB173484

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.