Microsoft KB Archive/212927

= WD2000: Error Submitting Form in Forwarded or Reply Message =

Article ID: 212927

Article Last Modified on 5/22/2003

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APPLIES TO


 * Microsoft Word 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q212927



SYMPTOMS
If you use Microsoft Outlook, with Microsoft Word as your e-mail editor, when you forward or reply to an HTML mail message containing a form, the ACTION attribute of the FORM tag is removed. If you submit the form, you may receive a message in your Web browser indicating the page cannot be displayed.

This problem does not occur if you are submitting a form from the original e-mail message; however, it does occur if you are submitting the form in a forwarded or reply message.

NOTE: This problem only occurs when you set Word to be your e-mail editor.



CAUSE
The FORM tag in the forwarded or reply message loses the ACTION attribute. For example, the FORM tag changes from something like this  http://wordtest/webscripts/tools/form-parse.exe enctype="application/x-www-form-urlencoded"> to this: 



WORKAROUND
To work around this problem, disable Word as your e-mail editor before you open the message and submit the form. To do this, follow these steps:
 * 1) Start Microsoft Outlook.
 * 2) On the Tools menu, click Options.
 * 3) On the Mail Format tab, click to clear the Use Microsoft Word to edit e-mail messages check box, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: OL2K

Keywords: kbbug kbnofix KB212927

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