Microsoft KB Archive/149694

= PCMCIA Problem on Austin Business Audio DX4 100 Color Notebook =

Article ID: 149694

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Server 3.5
 * Microsoft Windows NT Server 3.51

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This article was previously published under Q149694



SYMPTOMS
Pcmcia.sys fails with the following error on the Austin Business Audio DX4 100 Color Notebook computer:

Could not start the Pcmcia service on \\.

Error 0020: The system cannot find the device specified.



CAUSE
The Pcmcia.sys that ships with Windows NT 3.51 Server and Workstation is not compatible with the PCMCIA slot of the Austin Business Audio DX4 100 Color Notebook.



RESOLUTION
To correct this problem, install Service Pack 3 or higher or copy Pcmcia.sys from SP3 to the \\winnt35\sytem32\drivers directory, overwriting the existing copy of Pcmcia.sys. Then go into the Windows NT Control Panel, open Devices, and set PCMCIA to either manual or automatic start-up. If you set it to manual, you will need to start the device through the Devices dialog box; if you choose automatic, start-up will be automatic when a PCMCIA device is inserted in the slot.



STATUS
Microsoft has confirmed this to be a problem in Windows NT versions 3.5 and 3.51. This problem was corrected in Service Pack 3 for Windows NT. For information on obtaining this update, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: prodnt sp3

Keywords: KB149694

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