Microsoft KB Archive/822936

= Message Flow to the Local Delivery Queue Is Very Slow =

Article ID: 822936

Article Last Modified on 10/25/2007

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APPLIES TO


 * Microsoft Exchange Server 2003 Enterprise Edition
 * Microsoft Exchange Server 2003 Standard Edition

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Important This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry



SYMPTOMS
E-mail messages back up in the Simple Mail Transfer Protocol (SMTP) queue that is bound for local delivery. Additionally, the server experiences high disk queue lengths on the Exchange Server 2003 computer installation drive. Typically, this installation drive is in the following location:





CAUSE
This issue may occur when the working folder that the information store uses for e-mail message conversion is located on a drive that is slow or busy.



RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. To resolve this behavior, change the working folder that the information store uses for e-mail message conversion to point to a faster drive. To do so, follow these steps:  Start Registry Editor. Locate and then click the following key in the registry:

 In the right-side pane, double-click Working Directory:REG_SZ: . In the String Editor box, type the path of a folder on a faster drive, and then click OK. Close Registry Editor.</ol>

Additional query words: XADM

Keywords: kbbug KB822936

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