Microsoft KB Archive/290995

= SMS: Problems Updating Off-Line License Metering Logs on Windows 2000 Clients =

Article ID: 290995

Article Last Modified on 10/25/2006

-

APPLIES TO


 * Microsoft Systems Management Server 2.0 Standard Edition
 * Microsoft Systems Management Server 2.0 Service Pack 1
 * Microsoft Systems Management Server 2.0 Service Pack 2
 * Microsoft Systems Management Server 2.0 Service Pack 3

-



This article was previously published under Q290995



SYMPTOMS
If you are running Microsoft Windows 2000 Professional, you may be unable to update the log files that are used by License Metering in off-line mode. Because of this, the amount of program usage that is reported is inaccurate.



CAUSE
By default, Windows 2000 Professional &quot;ordinary users&quot; have insufficient privileges to the \ms\sms\clicomp\licmtr\i386 folder that is used by License Metering as a repository for the off-line logs. Because of this, the log cannot be updated by the logged-on user.



WORKAROUND
Extend folder permissions to include &quot;Write&quot; permission for any account (or group of accounts) that log onto the workstation for the \MS\SMS\clicomp\licmtr\i386 folder.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
If you view the SMS License Metering client component log file (Liccli.log), you may see the following entry:

Off-line licensing log error: access to the log file has been denied.

Additional query words: prodsms

Keywords: kbbug kbnofix KB290995

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.