Microsoft KB Archive/924997

= A callout event does not run as expected when the callout event occurs because of a workflow rule in Microsoft Dynamics CRM 3.0 =

Article ID: 924997

Article Last Modified on 7/17/2007

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APPLIES TO


 * Microsoft Dynamics CRM 3.0

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The hotfix that is discussed in this article is unavailable for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.



SYMPTOMS
You use the Microsoft Dynamics CRM 3.0 callout objects to subscribe to a pre-SetState callout event or to a post-SetState callout event. When the callout event occurs because of a workflow rule, the callout event does not run as expected. Additionally, no events are logged in the Application log. This problem occurs in Microsoft Dynamics CRM 3.0.



RESOLUTION
This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

927751 Update Rollup 2 is available for Microsoft Dynamics CRM 3.0



MORE INFORMATION
For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Additional query words: crm3 crm30 crm3.0

Keywords: kbmbsworkflow kbhotfixserver kbqfe kbmbsmigrate kbpubtypekc KB924997

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