Microsoft KB Archive/314523

= Templates with Double-Byte Character Set (DBCS) Characters in Template Name Are Unavailable in Web Author Tool =

Article ID: 314523

Article Last Modified on 2/22/2007

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APPLIES TO


 * Microsoft Content Management Server 2001 Enterprise Edition

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This article was previously published under Q314523



SYMPTOMS
When a user tries to use the Web Author tool to create a posting with a template, if the template name contains double-byte character set (DBCS) characters, the browser returns a &quot;Page Not Found&quot; error page after the user selects the template. The template is not available to users under the Web Author tool.

This frequently occurs on Japanese platforms, for example, because Japanese characters are double-byte characters.



CAUSE
Content Management Server checks for unsafe characters with template names. This problem occurs because Content Management Server uses &quot;isalnum&quot; (for single-byte characters) instead of &quot;iswalnum&quot; (for double-byte characters) to check for unsafe characters.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Content Management Server 2001. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

313957 How to Obtain the Latest Content Management Server 2001 Service Pack



STATUS
Microsoft has confirmed that this is a problem in Microsoft Content Management Server 2001. This problem was first corrected in Microsoft Content Management Server 2001 Service Pack 1.

Additional query words: cannot use kbContentMgtServ2001sp1fix

Keywords: kbbug kbfix KB314523

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