Microsoft KB Archive/812470

= WD2002: PostScript Setting for Portability Is Ignored by Word 2002 When You Print =

Article ID: 812470

Article Last Modified on 10/5/2005

-

APPLIES TO


 * Microsoft Word 2002 Standard Edition

-





SYMPTOMS
When you print a Word 2002 document to a PostScript printer and you set the PostScript output to &quot;Optimize for Portability,&quot; you may receive the &quot;Optimize for Speed&quot; setting.



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Microsoft Office XP service pack that contains this fix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later:   Date         Time   Size       File name 11-Nov-2002 14:29  5,654,112  Winword.msp 11-Nov-2002 15:17  6,632,040  Winwordff.msp After the hotfix is installed, the English version of this fix will have the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version      Size        File name 08-Nov-2002 21:47  10.0.4705.0  10,598,984  Winword.exe



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbofficexppresp2fix kboffice2000sp3fix kboffice2000presp3fix kbofficexpsp2fix KB812470

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.