Microsoft KB Archive/292464

= OFF2000: Invalid Page Fault After You Use Desktop Themes Control Panel =

Article ID: 292464

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 95
 * Microsoft Office 2000 Premium Edition
 * Microsoft Office 2000 Professional Edition
 * Microsoft Office 2000 Standard Edition
 * Microsoft Office 2000 Small Business Edition
 * Microsoft Office 2000 Developer Edition
 * Microsoft Access 2000 Standard Edition
 * Microsoft Excel 2000 Standard Edition
 * Microsoft FrontPage 2000 Standard Edition
 * Microsoft Outlook 2000 Standard Edition
 * Microsoft PowerPoint 2000 Standard Edition
 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q292464



SYMPTOMS
After you install Microsoft Office 2000, the following error message appears when you use the Desktop Themes Control Panel program:

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, you see the following error message:

THEMES caused an invalid page fault in module THEMES.EXE at 014f:0040abc6.



CAUSE
This problem occurs when all of the following conditions are true:
 * You installed Microsoft Plus! for Windows 95.
 * You installed Microsoft Office 2000 for Windows.
 * In Control Panel, you used the Desktop Themes.



WORKAROUND
To work around this problem, rename the file Jpegim32.flt to Jpegim32.old in the following folder

\Program Files\Common Files\Microsoft Shared\Grphflt

where  is the folder where Microsoft Windows is installed.

Do not replace the file. Do not rename the file Jpegim32.flt that exists in other folders.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
Desktop Themes, included in Microsoft Plus! for Windows 95, is designed to work with a JPEG filter called Jpegim32.flt. When you install Microsoft Office 2000, a new version of the Jpegim32.flt JPEG filter is installed, replacing the old Jpegim32.flt.

Because of the way in which the old Themes.exe program calls the JPEG filter, Themes.exe causes an invalid page fault if the new Jpegim32.flt filter is installed.

Additional query words: OFF2000 IPF

Keywords: kbbug kberrmsg kbnofix KB292464

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