Microsoft KB Archive/164839

= XCLN: Application Err When MSMail Client Gets the Return Receipt =

Article ID: 164839

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Client 5.5
 * Microsoft Exchange Client 5.0
 * Microsoft Exchange Client 4.0
 * Microsoft Exchange Client 5.0

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This article was previously published under Q164839





SYMPTOMS
This article applies only to the Japanese version of Microsoft Exchange Client. When a Microsoft Mail Windows Client gets the return receipt (RR) from the Microsoft Mail service for Exchange Client, an application error occurs.



CAUSE
The conversation ID in the RR ends with the leading byte of a double-byte character, and no trailing byte follows. This causes the application error on the Microsoft Mail Windows Client.



STATUS
Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 5.0, listed at the beginning of this article. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: subject JPN SFS BLADE UAE GPF DBCS double general protection page fault illegal invalid operation

Keywords: kbbug kbfix kbusage KB164839

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