Microsoft KB Archive/242115

= Windows NT 4.0 Responding Slowly On-site, but Remote Access Performance is Good =

Article ID: 242115

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q242115



SYMPTOMS
When you use your Microsoft Windows NT 4.0-based computer locally, it may respond slowly. For example, Windows NT Explorer, Control Panel, Network Neighborhood, and so on, may take several minutes to start. However, your computer may respond normally over a remote connection.



CAUSE
This behavior can occur if the Remote Procedure Call (RPC) service is not running.



RESOLUTION
To resolve this issue, set the RPC service to Automatic, and then start the service:


 * 1) In Control Panel, double-click Services.
 * 2) In the Service box, click Remote Procedure Call (RPC) Service, and then click Startup.
 * 3) Click Automatic, and then click OK.
 * 4) Click Start.
 * 5) Click Close to close the Services dialog box.

Keywords: kbprb KB242115

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