Microsoft KB Archive/304984

= Password Protected Science Screen Saver May Cause Your Computer to Stop Responding =

Article ID: 304984

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Windows 98 Second Edition

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This article was previously published under Q304984



SYMPTOMS
If you use the Science screen saver with password protection and you move your mouse or touch the keyboard, your computer may stop responding (hang) with hourglass mouse pointer. This problem occurs more frequently on the Chinese version of Windows 98 Second Edition.



CAUSE
This problem occurs because a Windows message is not properly handled while your computer attempts to display the Windows Screen Saver password dialog box.



RESOLUTION
To resolve this problem, use any of the following methods:
 * 1) Choose a different screen saver. To do this, right-click an empty area on your desktop, click Properties, click the Screen Saver tab, click a different screen saver in the list, and then click OK.
 * 2) Decrease the Colors option in Display Properties to 256 colors. To do this, right-click an empty area on your desktop, click Properties, click the Settings tab, click 256 Colors in the Colors box, and then click OK.
 * 3) Remove password protection from the Science screen saver. To do this, right-click an empty area on your desktop, click Properties, click the Screen Saver tab, click to clear the Password protected check box, and then click OK.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The Science screen saver is part of a theme that is included with Microsoft Plus! 98. This theme is included with Microsoft Windows 98 and Windows 98 Second Edition.

Keywords: kbenv kbprb KB304984

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