Microsoft KB Archive/137784

Money: Unfinished Communication During Setup

PSS ID Number: Q137784 Article last modified on 08-17-1998

WINDOWS:4.0,4.0a,5.0,98

WINDOWS

================================================================ ==

The information in this article applies to:

 Microsoft Money 98 == Microsoft Money versions 4.0, 4.0, 5.0 for Windows 95 == 

= SYMPTOMS =

When you install Microsoft Money 98, 5.0 or 4.0, you may receive the following error message:

Setup has determined that your previous Money version has an unfinished communication with on-line services. This communication should be completed using your current version before installing a new version.

- Press Exit to quit setup. You should open your Money file in your current version and complete the communication.

- Press Continue to replace your current Money version without completing the communication. This is not recommended. = CAUSE =

This message indicates Money is still tracking an unfinished communication session for one of your data files. This must be corrected before the new version is installed.

You may receive this error message even if you are installing to a new directory (not over the previous version), or if you have an unfinished communication for a file you are not currently using.

NOTE: If you are not able to choose Continue or Exit, you must click the close button (X) in the upper right corner of the dialog box.

During Setup, Money searches for the presence of communication files. The file names vary depending upon the version of Money. Communication files are named with your data file name plus particular file extensions. The following table lists the possible file extensions used for communication files in each version of Money.

Version Extensions ——- ———-

Money 3.0 .snd .rcv

Money 4.0 .npc .npd

Money 5.0 .npc .npd .msn .mso .ofd .ofe .vsa .vsb

Money 98 .npc .npd .msn .mso .ofd .ofe .vsa .vsb

= RESOLUTION =

Use one of the methods below to end the error message.

Method 1
If the communication files are for your current Money file, follow these steps:


 * 1) Start your earlier version of Money and complete the communication session.
 * 2) Run Money Setup again.

Method 2
If the communication files are from a data file you are no longer using, follow these steps:

  Make sure Money, or Money Setup is not running.   Use the Windows 95 Find command to locate any files with the communication file extensions on your hard drive.   Click Start, point to Find, and then click Files Or Folders.   Search your hard disk for the extensions shown in the table listed earlier.   Rename any of these files that refer to an unused Money data file. </li></ol>

For more information about how to perform these task in Windows, see your Windows printed documentation or online Help. </li>  Continue Setup with the new version of Money. </li></ol>

Additional query words: w_money online finding sending receiveing transactions on-line services bankonline bank money95 95money update convert converting .snd .rcv snd rcv prior prior communication session upgrade unfinished setup incomplete error 97 6.0 potato ====================================================================== Keywords : kbinterop kbsetup kbdta kbonline Version : WINDOWS:4.0,4.0a,5.0,98 Platform : WINDOWS Issue type : kbprb ============================================================================= Copyright Microsoft Corporation 1998.