Microsoft KB Archive/255078

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Document Not Printed and No Error Message Received

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Q255078

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The information in this article applies to:


 * Microsoft Windows 2000 Professional

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SYMPTOMS
When you print a document, it may appear in the print queue but never be printed out. Also, you receive no error message, and there is no error in the event log.

CAUSE
This problem can occur if the logical drive that Windows 2000 is using for spooling print jobs has run out of disk space.

RESOLUTION
To work around this problem, use either of the following methods:


 * Change the spool directory to a drive that has more free space.
 * Delete unused files on the logical drive used for spooling print jobs.

STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION
For additional information about changing the spool file location, click the article number below to view the article in the Microsoft Knowledge Base:

"Q123747 Moving the Windows NT Default Paging and Spool File" Additional query words:

Keywords : kbprint KBW2KHOME

Issue type : kbprb

Technology : kbwin2000Search kbwin2000ProSearch kbwin2000Pro