Microsoft KB Archive/163141

= Change of Printer IP Address Not Recognized by Spooler =

Article ID: 163141

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Workstation 3.51
 * Microsoft Windows NT Workstation 4.0 Developer Edition
 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Server 4.0 Standard Edition

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This article was previously published under Q163141





SYMPTOMS
If you create an LPR printer in Print Manager and specify the printer's host name instead of an IP address, and then change the printer's IP address on the DNS server or in the hosts file, the Spooler service does not recognize the new IP address and will log an Event ID 2004 error.



CAUSE
The Spooler service only resolves the host name to an IP address once, when Spooler service starts up.



WORKAROUND
When the IP address of a printer is changed, stop and restart the Spooler service.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in Windows NT version 3.51. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: prodnt LPR LPQ LPD PRINTER DNS HOST NAME CHANGE

Keywords: KB163141

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