Microsoft KB Archive/293900

= Duplicate Messages Are Received on a Wireless Device When You Use Outlook Mobile Manager =

Article ID: 293900

Article Last Modified on 8/30/2007

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APPLIES TO


 * Microsoft Outlook Mobile Manager

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This article was previously published under Q293900



Microsoft Outlook Mobile Manager has been discontinued and is no longer available for download. If you have already installed Outlook Mobile Manager, continue to check the Microsoft Knowledge Base for any documented issues. To obtain additional information about Microsoft Mobile Information Server, visit the following Microsoft Web site:

http://www.microsoft.com/exchange/default.mspx



SUMMARY
When you use Microsoft Outlook Mobile Manager, and you forward messages and reminders to a wireless device, you may receive duplicate or multiple copies of messages on your device.



MORE INFORMATION
This behavior can occur because you cannot configure Outlook Mobile Manager to prevent duplicate messages from being sent to your device. Because the messages are being sent using Simple Mail Transfer Protocol (SMTP), there is no confirmation that the message is received. If an error occurs when you forward a message, the message may be resent several times. This behavior only occurs if you experience connectivity or SMTP issues. If you continue to receive multiple messages, you may want to check with your Exchange Server administrator to ask about issues that may be occurring with the SMTP Connector or the network.

Additional query words: omm momm

Keywords: kbinfo KB293900

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