Microsoft KB Archive/814892

= OL: Task Is Removed When You Delete the Task Request from the Sent Items Folder in Outlook =

Article ID: 814892

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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SYMPTOMS
When you delete a task request message from the Sent Items folder in Microsoft Outlook 2002, the corresponding task item may also be removed from the Tasks folder in Outlook.

You do not expect a task item to be removed when you delete the task request message from the Sent Items folder.



CAUSE
This problem occurs if you delete the task request message for a task that you assigned to a recipient whose mailbox is hosted on another mailbox store.

Note This problem does not occur if the task recipient's mailbox is located on the same mailbox store as the sender's mailbox.



RESOLUTION
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Component: Information Store

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date         Time   Version     Size       File name --  25-Feb-2003  02:43  6.0.6426.0  3,915,776  Cdoex.dll 25-Feb-2003 02:32  6.0.6426.0    827,392  Davex.dll 25-Feb-2003 02:43  6.0.6426.0  3,567,616  Excdo.dll 25-Feb-2003 02:25  6.0.6426.0    258,048  Exmime.dll 25-Feb-2003 02:32  6.0.6426.0  2,138,112  Exoledb.dll 25-Feb-2003 02:22  6.0.6426.0     81,920  Exosal.dll 25-Feb-2003 02:32  6.0.6426.0    303,104  Exprox.dll 25-Feb-2003 01:21  6.0.6426.0  2,285,568  Mdbmsg.dll 25-Feb-2003 01:05  6.0.6426.0     32,768  Mdbrole.dll 25-Feb-2003 02:24  6.0.6426.0  4,640,768  Store.exe Note Because of file dependencies, this update requires Exchange 2000 Service Pack 3 (SP3). For additional information about how to obtain the latest Exchange 2000 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to Obtain the Latest Exchange 2000 Server Service Pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbfix kbexchange2000presp4fix kbbug KB814892

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