Microsoft KB Archive/327598

= &quot;The rules that failed to upload have been deactivated&quot; error message when you use Outlook 2000 =

Article ID: 327598

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Outlook 2000 Standard Edition

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This article was previously published under Q327598



SYMPTOMS
You may receive the following error message when you use Microsoft Outlook:

There is not enough space on the Microsoft Exchange Server to store all of your rules. The rules that failed to upload have been deactivated.

When you view your rules in the Rules Wizard, the rules are still selected. The rules appear to be active. You do not know which rules have been deactivated.



Hotfix Information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Outlook 2000 that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites
This fix requires that you install Office 2000 Service Pack 3. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 How to obtain the latest Office 2000 service pack

File Information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.   Date           Time  Version    Size       File name ---  17-Oct-2002 21:36              2,685,952  Outlook.msp 17-Oct-2002 21:42             7,724,032  Outlook_admin.msp

After the hotfix is installed, the English version of this fix will have the file attributes (or later versions) that are listed in the following table.   Date           Time  Version    Size       File name ---  18-Oct-2002 19:09  9.0.0.7017  5,337,138  Outlib.dll 31-Oct-2002 19:15 9.0.0.7031     45,104  Recall.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
After you apply this hotfix, the deactivated rules are not selected in the Rules Wizard. This hotfix mimics the functionality of Outlook 2002.

Keywords: kbqfe kbhotfixserver kbbug kbfix kbofficexppresp2fix kbofficexpsp2fix KB327598

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