Microsoft KB Archive/222000

= Microsoft Site Server Commerce 3.0: Error '8004e00f' =

Article ID: 222000

Article Last Modified on 6/24/2004

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APPLIES TO


 * Microsoft Site Server 3.0 Commerce Edition

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This article was previously published under Q222000



SYMPTOMS
When you click the Purchase button in the Final Purchase Approval stage, you receive an error in the browser similar to the following:

error '8004e00f'

/cp_store/i_util.asp, line 108



CAUSE
The MSDTC service is not started.



WORKAROUND
Start the MSDTC service.


 * 1) From a command prompt, type "net start msdtc" (without the quotation marks), and then press ENTER.
 * 2) Close the command prompt.

It is recommended that you set the MSDTC service to start automatically.



MORE INFORMATION
The Final Purchase Approval stage is transacted. Transactions require that the MSDTC service is started.

Keywords: kbprb KB222000

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