Microsoft KB Archive/162770

= Access Violation in Spooler When Using Notepad =

Article ID: 162770

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 3.51
 * Microsoft Windows NT Workstation 3.51

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This article was previously published under Q162770



SYMPTOMS
Under certain circumstances, you may get a SPOOLSS access violation (AV) when you select Print Setup from within Notepad on a print server.

In the Dr. Watson log or user mode memory dump, you will see that the access violation occurs in EnumeratePrinters in Spoolss.dll.



CAUSE
This error can occur when a printer is attached to LPT1 and is shared on the network. If you are connecting to the printer through the share instead of the LPT port, the access violation may occur.



WORKAROUND
On the computer that has the printer installed, print to the local port instead of to the network share.



STATUS
Microsoft has confirmed this to be a problem in Windows NT version 3.51.

A supported fix is now available, but has not been fully regression- tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information.

Additional query words: prodnt

Keywords: kbbug kbfix kbnetwork KB162770

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