Microsoft KB Archive/103234

= Windows NT Err Msg: MSWORD/PP3 Caused Segment Load Failure... =

Article ID: 103234

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1

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This article was previously published under Q103234



SYMPTOMS
You may receive the following error message when running Microsoft Word for Windows 2.0 or PowerPoint for Windows 3.0:

MSWORD caused a segment load failure in module OLESVR.DLL

  -or-

PP3 caused a segment load failure in module OLESVR.DLL



CAUSE
This error is caused by a damaged or corrupt OLESVR.DLL located in the %SYSTEMROOT%\SYSTEM32 directory, where SYSTEMROOT is the directory that contains your Windows NT system files.



RESOLUTION
To correct this problem, rename OLESVR.DLL in the %SYSTEMROOT%\SYSTEM32 directory and expand the original file from the compact disc (CD) by doing the following:

 At the command prompt, change to the CD-ROM drive. Change to the I386 directory. Type

expand olesvr.dl_ %systemroot%\system32\olesvr.dll



To expand from the floppy disks:

 Insert disk 22 in the disk drive. At the command prompt change to the appropriate drive.</li> Type

expand olesvr.dl_ %systemroot%\system32\olesvr.dll

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Additional query words: prodnt PowerPoint Winword cdg power point macppt winppt

Keywords: kbinterop KB103234

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