Microsoft KB Archive/163865

= Err Msg: Your Account Is Not Configured to Accept Charges =

Article ID: 163865

Article Last Modified on 9/30/2003

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APPLIES TO


 * Microsoft Commercial Internet System 1.0 Service Pack 2

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This article was previously published under Q163865



SYMPTOMS
The problem occurs when a client browses to a charged page (name$.htm). The user will receive an HTM page that reads:   Your account is not configured to accept charges. The item you requested for download must be purchased. Your account is not configured to accept charges. Contact the service provider that maintains your membership for this site.



CAUSE
This can occur when the user(s) and the broker accounts do not have assigned rights to the Member_Billable_Acct token. This token must be assigned to both the user(s) and the broker accounts where billing is involved.



WORKAROUND
Ensure that the membership accounts involved have rights to the Member_Billable_Acct token.



MORE INFORMATION
When you are troubleshooting this problem, you need to find out if this problem occurs for every user that browses to a pay-for page, or if some users succeed while others fail. If every user is affected, it's more likely that the broker account is missing this token. Use the Sysadmin tool to determine if the broker has at least "user" level rights to this token.

If some users are affected, but some can access the page okay, it's more likely the user(s) are missing the token. Again, use the Sysadmin tool to determine if the user(s) have any level of rights to this token.

Keywords: kbprb KB163865

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