Microsoft KB Archive/896069

= Windows Update does not offer updates if many MUI languages are installed on a Windows XP-based computer =

PSS ID Number: 896069

Article Last Modified on 3/18/2005

-

The information in this article applies to:


 * Microsoft Windows XP Home Edition
 * Microsoft Windows XP Professional

-





SYMPTOMS
When you use your Microsoft Windows XP-based computer to visit the Microsoft Windows Update site, no updates are offered even though updates are available. Additionally, the Automatic Updates feature does not offer any updates.



CAUSE
This problem may occur if you have more than 23 Multilingual User Interface Pack (MUI) languages installed on your computer.



WORKAROUND
To work around this problem, uninstall any MUI languages that you do not need so that you have fewer than 23 languages installed on your computer. To do this, follow these steps:  Click Start, click Run, type intl.cpl, and then click OK. In the Regional and Language Options dialog box, click the Languages tab, and then click Details. In the Text Services and Input Languages dialog box, on the Settings tab, under Installed services, click to select the languages that you want to remove, and then click Remove.

Note This action automatically removes the Microsoft Windows XP Tablet PC Edition Multilingual User Interface and Recognizer Pack. For more information about how to re-install the Tablet PC MUI and Recognizer Pack, visit the following Microsoft Web page:

http://www.microsoft.com/technet/itsolutions/mobile/maintain/tbltmui.mspx

 When the appropriate languages have been removed, click OK. In the Regional and Language Options dialog box, click OK.

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

<div class="moreinformation_section">

MORE INFORMATION
For more information, visit the following Microsoft Web page:

http://www.microsoft.com/globaldev/DrIntl/faqs/muifaq.mspx#MUIques18

Keywords: kbtshoot KB896069

Technology: kbWinXPHome kbWinXPHomeSearch kbWinXPPro kbWinXPProSearch kbWinXPSearch

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.