Microsoft KB Archive/288313

= INFO: Event ID: 4037 Cluster Loadbalancing OfflineDueToW3SVC =

Article ID: 288313

Article Last Modified on 5/5/2001

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APPLIES TO


 * Microsoft Application Center 2000 Standard Edition

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This article was previously published under Q288313



SUMMARY
Event ID: 4037

Source: Application Center

Description: W3SVC service could not be started

Event Type: Error

The member %ServerName% was not brought online because the Web service could not be started.

Meaning: The default monitors restrict a member from being brought online if the World Wide Publishing Service (W3SVC) cannot be started.

Effect: The member will not be available to serve content until the problem is fixed. This member will still be synchronized with the cluster controller if it is normally in the synchronization loop. If this member is the cluster controller, synchronization to the cluster will be unaffected.

'Possible Causes and Solutions'

Web Service not started: The World Wide Publishing Service is not started. To start the service, use either the Services utility or the Internet Services Manager Administrative Tool.

Web service improperly configured: The Web service must be configured properly. Review the authentication settings for the Application Center 2000 Administrative Site by using the Internet Information Services snap-in. The authentication method should be set to Integrated Windows authentication. No other authentication method should be used. Also, Read permissions should be set on the Home Directory property sheet. The path should point to: &quot;\Program Files\Microsoft\Application Center 2000\Admin&quot;. No other permissions are necessary.

Service configuration: One or more of the services that the Web Service depends on is not configured properly. Check the configuration by using the Services Administrative Tool. The services are the IIS Admin, Protected Storage, and the Remote Procedure Call (RPC) service.

Other Solutions (listed in order of preference):  Restart the appropriate services. Restart the computer. Contact Microsoft Product Support Services:

http://support.microsoft.com/directory/



Keywords: kbinfo KB288313

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