Microsoft KB Archive/811367

= The System Cleanup Folder folder is not removed after you install Microsoft Exchange 2000 Server Service Pack 3 =

Article ID: 811367

Article Last Modified on 10/26/2006

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APPLIES TO


 * Microsoft Exchange Server 2000 Service Pack 3

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SYMPTOMS
After you install Microsoft Exchange 2000 Server Service Pack 3 (SP3), the System Cleanup folder is created by Mailbox Manager. The System Cleanup folder is supposed to replace the old System Cleanup Folder folder. However, the System Cleanup Folder folder is still in the mailbox and still contains items. When you install Exchange 2000 Service Pack 3, you expect the items in the old folder to be moved to the new folder. You expect the old folder to be removed.

Note The System Cleanup Folder folder may use a translated name if a non-English version of Exchange is installed.



Hotfix information
A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Exchange 2000 Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Date        Time   Version            Size    File name -- 11-Dec-2002 19:27  6.0.6382.0         69,632  Ccmproxy.dll 11-Dec-2002 19:26  6.0.6382.0      8,458,240  Exadmin.dll 11-Dec-2002 19:27  6.0.6382.0         73,728  Inproxy.dll 11-Dec-2002 19:27  6.0.6382.0      2,969,600  Mad.exe 11-Dec-2002 19:26  6.0.6382.0      4,644,864  Maildsmx.dll 11-Dec-2002 19:27  6.0.6382.0         77,824  Pcproxy.dll 11-Dec-2002 19:27  6.0.6382.0         94,208  X400prox.dll

Note Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 3 (SP3). For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 How to obtain the latest Exchange 2000 Server service pack



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.

Additional query words: XADM

Keywords: kbhotfixserver kbqfe kbexchsetup kbqfe kbfix kbexchange2000presp4fix kbbug KB811367

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