Microsoft KB Archive/174610

Money 98: Problem Reinstalling Trial Edition

PSS ID Number: Q174610 Article last modified on 08-18-1998

WINDOWS:98

WINDOWS

================================================================ ==

The information in this article applies to:

 == Microsoft Money 98 == 

= SYMPTOMS =

After installing Microsoft Money 98 Web Trial Version, if you attempt to reinstall using the Add/Remove Programs icon in Control Panel, you are presented with the following Setup error message:

Setup could not open the file: C:

NOTE: The path will vary depending on where you installed Windows.

You can only Abort the Setup. Retry and Ignore only repeat the error.

= CAUSE =

The self-extracting MoneyWeb.exe file that is downloaded to your computer, extracts the Setup files to your Windowsdirectory and then opens Setup.exe from this location. When Setup is complete, these Setup files are removed from the Windowsdirectory.

Setup writes the installation path to Setup.stf file which points to the location of the Setup files. For the Web Trial installation, this is the Windowsdirectory.

When opening Setup from Add/Remove Programs under Control Panel, Setup is unable to find the Money98.1 cabinet file during this attempt to reinstall because the file was removed from the Windowsdirectory when Setup completed the first time.

= RESOLUTION =

To resolve this issue, use either of the following two methods:


 * 1) If the original self extracting MoneyWeb.exe file that was downloaded is still available, double-click it, to re-extract the setup files.

or

 Re-download the trial version of Money 98.

= STATUS =

This behavior is by design in Money 98.

= MORE INFORMATION =

To find out if the self extracting Moneyweb.exe file is still on your system, follow these steps:

  Click Start, point to Find and click Files Or Folders.   On the Name And Location tab, enter Moneyweb.exe in the Name field.   Enter the drive letter that you think the file was downloaded to followed by a colon. NOTE: In most cases this will be driver letter C.   Click Find Now. If the file is found it will appear in the search result box. </li>  Repeat these steps for all possible drives. </li></ol>

= Additional query words: w_money 6.0 woody =

Keywords : kbdta Version : WINDOWS:98 Platform : WINDOWS Issue type : kbbug Solution Type : kbpending ============================================================================= Copyright Microsoft Corporation 1998.