Microsoft KB Archive/268199

= Works 6: Clip Art Does Not Appear When You Open Document =

Article ID: 268199

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Works 6.0
 * Microsoft Works Suite 2001

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This article was previously published under Q268199



SYMPTOMS
When you open a document that is supposed to contain a clip art image, the document opens, but the clip art image does not appear.

If the document is a Word Processor document, a frame appears instead of the clip art image. If the document is a Database document, neither the image nor a frame appears.



CAUSE
This behavior can occur if you install Works 2001 using the Complete installation option, create a document in Works, and then reinstall Works 2001 using the Minimum installation option.

The image does not stay with a saved document as it did in versions of Works prior to Works 2001.



RESOLUTION
To resolve this problem, using the Complete installation option:
 * 1) Insert the installation CD-ROM.
 * 2) Click Start, and then click Run.
 * 3) In the Open box, type  :\setup.exe, where drive is the letter of your CD-ROM drive.
 * 4) Click OK.
 * 5) When the Welcome back screen appears, click Next.
 * 6) When the Options screen appears, click Change installation, and then click Next.
 * 7) Click Complete installation, and then click Next.
 * 8) Follow the instructions of the Installation Wizard to complete the installation.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Additional query words: w_works works6

Keywords: kbbug kbgraphic kbnofix kbsetup KB268199

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