Microsoft KB Archive/883621

= You receive an error message when you try to print a database in Works =

Article ID: 883621

Article Last Modified on 10/25/2005

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APPLIES TO


 * Microsoft Works 7.0
 * Microsoft Works 8.0
 * Microsoft Works Suite 2003
 * Microsoft Works Suite 2004
 * Microsoft Works Suite 2005
 * Microsoft Works Suite 2006

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SYMPTOMS
When you try to print a Microsoft Works database in Form Design view, you may receive an error message that is similar to the following:

MSworks database has encountered problem and needs to close.

If you click the link in the error message box, you receive an error signature that is similar to the following:

AppName : wksdb.exe ModName : ole32.dll



CAUSE
This problem may occur if one of the following conditions is true:
 * An object in the Form Design view is not a field.
 * An object is corrupted.



RESOLUTION
To resolve this problem, remove the object that is causing the problem. To determine the object that is causing the problem, follow these steps:
 * 1) Start the Works database module, click View, and then click Form Design.
 * 2) Right-click an object, and then click Cut.
 * 3) On the File menu, click Save, and then try to print the file.
 * 4) If the issue continues to occur, right-click the form, and then click Paste if you want to restore the object that you removed in step 2.
 * 5) Repeat steps 1 through 4 with other objects on the form until you determine the object that is causing the error.

Keywords: kbtshoot kbprb KB883621

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