Microsoft KB Archive/159723

= OFF97: Problems Fixed by Service Pack 2 for Windows NT 4.0 =

Article ID: 159723

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Office 97 Standard Edition
 * Microsoft Excel 97 Standard Edition
 * Microsoft Word 97 Standard Edition
 * Microsoft Access 97 Standard Edition
 * Microsoft PowerPoint 97 Standard Edition
 * Microsoft Windows NT 4.0

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This article was previously published under Q159723



SUMMARY
Service Pack 2 for Microsoft Windows NT 4.0, includes new files that correct some problems that you may encounter while using the programs included in Microsoft Office 97. This article contains a list of the corrected problems.



MORE INFORMATION
If you are using Microsoft Office 97 on a computer running Microsoft Windows NT 4.0, Microsoft recommends that you obtain Service Pack 2 for Windows NT 4.0. This service pack may be obtained from the following location on the Internet:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/ussp2/

If you download and install Service Pack 2, you should also download and install additional files from the following location:

ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/nt40/hotfixes-postSP2/

Service Pack 2 for Windows NT 4.0 corrects the following problems in Microsoft Office 97:  Some semitransparent shadows that you create in Office Art and insert near the bottom of a page do not print correctly over page boundaries. An updated Pscript.dll, which is included in Service Pack 2, corrects this problem.

 Under Windows NT 4.0, your computer may occasionally stop responding (hang) when you set the active printer with a Visual Basic for Applications macro.

 Under Windows NT 4.0, certain ActiveX operations may be problematic. Specifically, remote procedure call (RPC) calls, where the object ID is greater than 110, may result in a general protection fault. Automation interfaces above this threshold are not supported under Windows NT 4.0. Service Pack 2 raises the limit of RPC calls.

 Windows NT 4.0 copies the files Odbco32.dll and Odbcint.dll without regard to the version number. This causes a problem with Microsoft Office 97 Setup, which uses a newer version of these .dll files. The problem occurs when you install Microsoft Office 97 on Windows NT 3.51 or Windows 95, and then upgrade to Windows NT 4.0.

 When you edit a Microsoft Word document and display the Drawing toolbar, and then quit Microsoft Internet Explorer 3.0, the computer may stop responding and display a blue screen.

 Microsoft Word 97 may occasionally fail to load and display a file that contains Javascript.

 When you reverse the buttons on your mouse (left select is set to right, and right select is set to left) click New on the File menu, and then click an icon in the New dialog box, nothing happens.

</li> When you use the SendKeys method in a Visual Basic for Applications macro in Microsoft Word to paste information into Microsoft Excel, the program may stop responding.

</li> When you view the Choose Columns dialog box in the Query Wizard in Microsoft Query 97, items in the Available Tables and Columns list box are redrawn incorrectly.

For additional information, please see the following article in the Microsoft Knowledge Base:

157957 Query97: Redraw Problems in Choose Columns Dialog Box

</li> When you insert a 4 x 4 worksheet in Microsoft Word while the Go To dialog box is displayed in Microsoft Excel, Microsoft Excel stops responding.

</li> You cannot record audio data with MCI Audio.

</li> When you print a Microsoft Word document to a Hewlett-Packard (HP) LaserJet 4 or 4MP printer, the server to which the printer is connected may unexpectedly stop responding.</li></ul>

In addition, downloading and installing the additional files from the hotfixes-postSP2 directory will allow you to correct the following problems caused by Service Pack 2: <ul> When you attempt to connect to Internet addresses using The Microsoft Network, you receive the error message "Bad IP Address".

For additional information, please see the following article in the Microsoft Knowledge Base:

161368 "Bad IP Address" Message After Installing Service Pack 2

</li> If an application is designed to run at Microsoft Windows NT's priority level 15, it can cause the system to stop responding or hang.

</li> You may receive a "STOP 0x0000000A" error message when you try to access your floppy disk drive or CD-ROM drive while antivirus software is running.

For additional information, please see the following article in the Microsoft Knowledge Base:

141239 Stop 0xA Errors May Occur After Installing Service Pack 2

</li></ul>

Additional query words: OFF97 active x sp2 servicepack2 kbofficeupdate

Keywords: active off97 sp2 x KB159723

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