Microsoft KB Archive/909384

= You receive a &quot;Runtime Error&quot; error message when you start Fable: The Lost Chapters =

Article ID: 909384

Article Last Modified on 11/14/2007

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APPLIES TO


 * Fable: The Lost Chapters PC

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SYMPTOMS
When you start Microsoft Fable: The Lost Chapters, you receive an error message that is similar to the following:

Runtime Error! C:\Program Files\Microsoft Games\Fable - The Lost Chapters\Fable.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.



CAUSE
This issue may occur if one of the following conditions is true:
 * The Direct 3D Acceleration feature is disabled.
 * The Direct 3D Acceleration feature is missing.
 * The Direct 3D Acceleration feature is damaged.

Note This issue has also been reported to occur with certain types of video hardware that must be upgraded to meet the minimum system requirements for Fable: The Lost Chapters. Before you follow the steps in the &quot;Resolution&quot; section, you should make sure that your video hardware is not in this category. To determine whether your video hardware requires an upgrade to run Fable: The Lost Chapters, click the following article number to view the article in the Microsoft Knowledge Base:

905588 The minimum system requirements for Microsoft Fable: The Lost Chapters



RESOLUTION
To resolve this issue, follow these steps:
 * 1) Click Start, click Run, type dxdiag, and then click OK.
 * 2) Click the Display tab. In the DirectX Features area, make sure that DirectDraw Acceleration and Direct3D Acceleration are enabled.

Note Windows Vista automatically enables DirectDraw Acceleration and Direct 3D Acceleration if these features are supported by the display device and by the driver.
 * 1) If either feature is disabled, click Enable next to the disabled feature.
 * 2) Click OK when you are prompted.
 * 3) If multiple video adaptors are installed on the computer, repeat steps 2 through 4 on each Display tab.
 * 4) Click Exit to close the DirectX Diagnostic Tool.

If the issue is not resolved, click the following article number to view the article in the Microsoft Knowledge Base:

191660 Games: The DirectDraw option or the Direct3D option is unavailable when you start games for Windows

Additional query words: runtime visualc++

Keywords: kbtshoot KB909384

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