Microsoft KB Archive/935846

= You cannot establish a connection between an Xbox 360 console and a computer when you try to access media from the console that is stored on the computer =

Article ID: 935846

Article Last Modified on 4/25/2007

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APPLIES TO


 * Zune software

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Important This article contains information about how to modify the registry. Make sure that you back up the registry before you modify it. Make sure that you know how to restore the registry if a problem occurs. For more information about how to back up, restore, and modify the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows registry



SYMPTOMS
When you try to access media from an Xbox 360 console that is stored on a computer, you cannot establish a connection between the console and the computer.



CAUSE
This behavior can occur if the correct permissions are not set in the registry key that is required for the media sharing service when you upgrade the Zune software from version 1.2 to version 1.3.



THINGS TO TRY
Warning Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method. These problems might require that you reinstall the operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk.  Close all programs. For Windows XP, click Start, click Run, type regedit, and then click OK.

For Windows Vista, click Start, type regedit in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or confirmation, type the password or click Continue.

 Expand the following registry key:

 Click the following subkey:

 Click Edit, and then click Permissions. In the Permissions for 1.0 window, click Advanced.</li> Click to select the following check boxes:

Windows XP <ul> '''Inherit from parent the permission entries that apply to child objects. Include these with entries explicitly defined here'''</li> Replace permission entries on all child objects with entries shown here that apply to child objects</li></ul>

Windows Vista <ul> Include inheritable permissions from this object’s parent</li> Replace all existing inheritable permissions on all descendents with inheritable permissions from this object</li></ul> </li> Click OK to close the Advanced Security Setting for 1.0 window.</li> When you are prompted whether you want to continue, click Yes.</li> Click OK to close the Permissions for 1.0 window.</li> Close Registry Editor.</li> Restart the computer.</li></ol>

Keywords: kbzunesoftware kbtshoot kbpubtypekc kbzuneamericasportal kbexpertisebeginner KB935846

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