Microsoft KB Archive/69257

“Divide by Zero” Error with Genigraphics, Adobe Type Manager PSS ID Number: Q69257 Article last modified on 10-29-1991 PSS database name: W_PowerPt

2.00

WINDOWS

Summary:

The “Divide by Zero” error may occur if you print using the Genigraphics driver while Adobe Type Manager is enabled.

More Information:

To avoid this error, perform the following steps:


 * 1) Create the PowerPoint presentation with the Genigraphics driver as the target printer.
 * 2) Disable Adobe Type Manager.
 * 3) Print the presentation to the Genigraphics driver.

If the problem persists, perform the following steps:


 * 1) Create the PowerPoint presentation using the Genigraphics driver as the target printer.
 * 2) Disable Adobe Type Manager.
 * 3) Choose another printer driver as the target printer.
 * 4) Choose the Genigraphics printer as the target printer.
 * 5) Print the presentation to the Genigraphics driver.

Microsoft has confirmed this to be a problem in PowerPoint for Windows version 2.00. We are researching this problem and will post new information here as it becomes available.

Copyright Microsoft Corporation 1991.