Microsoft KB Archive/842712

= You cannot assign volume quotas to Windows NT 4.0 domain users by using the Web browser UI in Windows Storage Server 2003 =

Article ID: 842712

Article Last Modified on 11/15/2007

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APPLIES TO


 * Microsoft Windows Storage Server 2003

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SYMPTOMS
When you try to use the user interface (UI) of your Web browser to assign a volume quota to a domain user in a Microsoft Windows NT 4.0 domain, you may receive the following error message:

The error: \  cannot be added because you don’t have the correct permissions to add this user, the user name is in the wrong format, or the user does not exist. Make sure the user name is in one of the following formats: domain name\user or user@domain name.

NoteDirectory quotas are not affected by this problem.



CAUSE
This problem occurs because the required server.createobject.setex function is not supported in Windows NT 4.0.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that this article describes. Apply this hotfix only to systems that are experiencing this specific problem.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

The English version of this hotfix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time           Size    File name -  17-Jun-2004  05:06          33,225  Quota_new.asp



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the &quot;Applies to&quot; section.



MORE INFORMATION
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Keywords: kbfix kberrmsg kbbug kbqfe kbhotfixserver KB842712

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