Microsoft KB Archive/130191

= Support Policies for Microsoft Press Books and eLearning =

Article ID: 130191

Article Last Modified on 10/23/2003



This article was previously published under Q130191



SUMMARY
Microsoft Press produces and distributes books and multimedia titles about Microsoft products. This article provides basic support policies for Microsoft Press books and multimedia titles.

Additional Microsoft Press Support information can be found at:

http://www.microsoft.com/mspress/support



General Support Policy
Please search the Microsoft Knowledge Base prior to submitting your questions or comments. Microsoft Press provides support information, including a search facility for known errors or corrections, at the following Web site:

http://www.microsoft.com/mspress/support/search.asp

For content issues not covered by this Web site, readers can send comments and questions to the Microsoft Press Technical Support Team. Three email aliases are provided, each focused on specific product segments:

[mailto:TKINPUT@microsoft.com TKINPUT@microsoft.com] (Training Kits, Readiness Reviews and Academic Learning Series (ALS) titles)

[mailto:RKINPUT@microsoft.com RKINPUT@microsoft.com] (Resource Kits)

[mailto:MSPINPUT@microsoft.com MSPINPUT@microsoft.com] (all other MS Press books)

The email address for your book can typically be found on the Copyright page or in the Introduction.

For Microsoft Press Interactive titles, contact 800-936-3500 for support. These titles include:


 * Online Training Kits
 * Step by Step Interactive titles
 * Starts Here titles
 * Learn Now titles
 * Microsoft eLearning Library (MELL) eBooks

For additional support information, please visit the Microsoft Press Support FAQ Web site,

http://www.microsoft.com/mspress/support/faq.asp

NOTE: Microsoft Press does not have any connection with Microsoft Product documentation. If a customer needs help picking the best Microsoft Press book for their needs, have them call Microsoft Press Sales at 1-800-MS-PRESS.

Microsoft Press is committed to providing books containing reliable, useful, and timely information about Microsoft products and related technology.

For more information on Microsoft books, including articles that describe known errors in Microsoft Press books, query on the following word here in the Microsoft Knowledge Base:

bookbug

Additional query words: bookbug reskit devkit progref sbs MELL eLearning

Keywords: KB130191

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