Microsoft KB Archive/131746

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Cannot Start TAPI-Aware Programs

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Q131746

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The information in this article applies to:


 * Microsoft Windows 95

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SYMPTOMS
When you try to start a program that supports the Telephony Application Programming Interface (TAPI), you may receive the following error message:

Error Starting Program

The TAPI32.DLL file cannot start. Check the file to determine the problem.

CAUSE
The TOOLHELP.DLL file is missing or damaged, or has been replaced by another program. The TOOLHELP.DLL file should be located in the Windows\System folder.

RESOLUTION
Use the EXTRACT command to replace the TOOLHELP.DLL file. To extract the file, use the following command

  extract /l :\ \system  toolhelp.dll where indicates the letter designating the drive containing the Windows 95 floppy disk or CD-ROM, is the Windows 95 folder, and  is the name of the cabinet file containing the TOOLHELP.DLL file. For example,

From disk 4:

  extract /l c:\windows\system win95_04.cab toolhelp.dll From the Windows 95 CD-ROM:

  extract /l c:\windows\system win95_03.cab toolhelp.dll For information about using the EXTRACT command, type

"extract /?" at a command prompt.

MORE INFORMATION
For information about other issues that can cause the problem described in this article, please see the following article in the Microsoft Knowledge Base:

"Q138835 Error Message: GP Fault in Mmsystem.dll" Keywords : kbenv kberrmsg win95

Issue type : kbprb

Technology : kbWin95search kbWin95