Microsoft KB Archive/289500

= WD2000: CPU Usage Increases to 100 Percent When Customize Dialog Box Is Open =

Article ID: 289500

Article Last Modified on 8/30/2005

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APPLIES TO


 * Microsoft Word 2000 Standard Edition

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This article was previously published under Q289500



SYMPTOMS
When the Customize dialog box is open in Word, the CPU usage increases to 100 percent.

NOTE: To locate the Customize dialog box, click Customize on the Tools menu.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

IMPORTANT: Before you install Microsoft Office 2000 Service Pack 3 (SP-3), you must have Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a) installed first. To obtain Office 2000 Service Release 1/1a (SR-1/SR-1a), click the article number below to view the article in the Microsoft Knowledge Base:

245025 OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in the Microsoft Word 2000 Security Update: Macro Vulnerability.

Additional query words: processor

Keywords: kbbug kbfix kboffice2000sp3fix KB289500

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