Microsoft KB Archive/99242

= Gateway 2000 Hangs When Using BRIEF with MS-DOS 5.0 or later =

Article ID: 99242

Article Last Modified on 5/12/2003

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APPLIES TO


 * Microsoft MS-DOS 5.0 Standard Edition
 * Microsoft MS-DOS 5.0a
 * Microsoft MS-DOS 6.0 Standard Edition
 * Microsoft MS-DOS 6.2 Standard Edition
 * Microsoft MS-DOS 6.21 Standard Edition
 * Microsoft MS-DOS 6.22 Standard Edition

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This article was previously published under Q99242



SYMPTOMS
You may receive the following error message if you use BRIEF with MS-DOS 6.2 on some Gateway 2000 486 machines:

divide by zero

After BRIEF closes, your computer is left at the MS-DOS command prompt. The next command you issue may cause your system to stop responding (hang).

This problem commonly occurs after you press the NUMLOCK key twice. In addition, if you run BRIEF, exit BRIEF, and then run MS-DOS Editor, pressing the NUMLOCK key may cause the system to hang. If the system does not hang, you may be unable to access drive A or B.



CAUSE
This problem may occur due to the way BRIEF initializes memory. For more information, contact Borland Technical Support or contact Gateway 2000 Technical Support.



RESOLUTION
According to an article in PC Week, a new BIOS is available from Gateway that corrects this problem.

BRIEF is a text editor designed for programmers. BRIEF is manufactured by Borland, a vendor independent of Microsoft; we make no warranty, implied or otherwise regarding this product's performance or reliability.

Additional query words: 6.22 6.00 6.20 3rdparty

Keywords: KB99242

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