Microsoft KB Archive/41592

Works: Screen Freezes During Send File

PSS ID Number: Q41592 Article last modified on 06-10-1996

1.00 1.10 2.00

MACINTOSH

= SYMPTOMS =

When you use the Send File command while in the Microsoft Works Communications module, the screen may appear to freeze and the file may not be sent to the receiving computer. The mouse is still mobile, but no communication is taking place.

= RESOLUTION =

This problem can often be corrected by changing the Line Delay setting in the Settings dialog box under the Communications menu.

The delay is measured in 1/60 of a second. Try starting with a delay of 2 (2/60 of a second). If the communications session still does not respond (that is, it continues to hang), try increasing the delay.

For more information on the Line Delay setting, see page 360 of the “Using Microsoft Works” version 2.0 manual, or see page 310 of the “Using Microsoft Works” version 1.0 manual.

KBCategory: kbother KBSubcategory: macworkskb

Additional reference words: 1.00 1.10 2.00 moveart communication hang

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================================================================ Copyright Microsoft Corporation 1996.