Microsoft KB Archive/172377

= SNA Server Application Exception Error When Stopping or Starting Manage Client =

Article ID: 172377

Article Last Modified on 6/28/2004

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APPLIES TO


 * Microsoft SNA Server 3.0 Service Pack 4
 * Microsoft SNA Server 4.0

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This article was previously published under Q172377





SYMPTOMS
When you shut down and then quickly start SNA Manager, an application exception error may occur in Manage Client. A Dr. Watson log may be generated and contain text similar to the following:

State Dump for Thread Id 0x8d

eax=017dfd98 ebx=00000000 ecx=00000000 edx=fffffffd esi=00000000 edi=044311ac eip=6098bce4 esp=017dfd80 ebp=017dfe8c iopl=0        nv up ei pl nz na po nc cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000 efl=00000206

function: CNotifyQTarget::PutTailItem 6098bcd0 81eca0000000    sub     esp,0xa0 6098bcd6 8d442408        lea     eax,[esp+0x8] ss:026ee787=???????? 6098bcda 53              push    ebx 6098bcdb 56              push    esi 6098bcdc 8bd9            mov     ebx,ecx 6098bcde 89442408        mov     [esp+0x8],eax ss:026ee787=???????? 6098bce2 57              push    edi 6098bce3 55              push    ebp FAULT ->6098bce4 8b4b28          mov     ecx,[ebx+0x28] ds:00f0ea06=???????? 6098bce7 6aff            push    0xff 6098bce9 8b2db0109860    mov     ebp,[609810b0] ds:609810b0=77f04f76 6098bcef c744241800000000 mov  dword ptr [esp+0x18],0x0 ss:026ee787=???????? 6098bcf7 51              push    ecx 6098bcf8 ffd5            call    ebp 6098bcfa 85c0            test    eax,eax 6098bcfc 7407            jz      CNotifyQTarget::PutTailItem+0x35 (6098bd05) 6098bcfe 33c0            xor     eax,eax 6098bd00 e960010000      jmp    CNotifyQTarget::PutTailItem+0x195 (6098be65) 6098bd05 8b4320          mov     eax,[ebx+0x20] ds:00f0ea06=???????? 6098bd08 8b885c010000    mov     ecx,[eax+0x15c] ds:017dfef4=00000000


 * > Stack Back Trace <*

FramePtr ReturnAd Param#1 Param#2  Param#3  Param#4  Function Name 017dfe2c 6098bc40 017dfe3c 017e03a0 00000000 00000001 mngbase!CNotifyQTarget::PutTailItem (FPO: [EBP 0x017dfe8c] [1,40,4]) 017dfe48 609897a3 00000000 00000001 00000072 fffffffd mngbase!CNotifyQTarget::AddNotify (FPO: [4,4,1]) 017dfe8c 6098b220 017dfe9c 00000003 003113e0 00000002 mngbase!ManageGetRoot (FPO: Non-FPO [1,9,3]) 017dfea8 01009b05 60203cdb 602042a7 0012fe8c 77f611f2 mngbase!CNotifyQueue::Dispatch (FPO: [0,4,1]) 017dffb8 77f04f2c 0012fe8c 60203cdb 602042a7 0012fe8c mngcli!TermMngAgentProxy (FPO: Non-FPO [1,64,3]) 017dffec 00000000 010093b0 0012fe8c 00000000 4d43474c kernel32!lstrcmpiW 00000000 00000000 00000000 00000000 00000000 00000000 mngcli!



CAUSE
Manage Client attempts to place a Queue Attached message on a queue which does not exist.



RESOLUTION
Manage Client now tests for existence of a successful queue creation.



STATUS
Microsoft has confirmed this to be a problem in SNA Server 3.0 and 3.0 Service Pack 1 (SP1). This problem was corrected in the latest SNA Server version 3.0 U.S. Service Pack. For information on obtaining this Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Keywords: kbbug kbfix kbnetwork KB172377

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