Microsoft KB Archive/191486

= ActiMates: Turtle Beach Malibu Does Not Detect Transmitter =

PSS ID Number: 191486

Article Last Modified on 10/28/2002

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The information in this article applies to:


 * Microsoft Arthur's Brainteasers 1.0
 * Microsoft Arthur's Math Carnival 1.0
 * Microsoft Arthur's Reading Roundup 1.0
 * ActiMates Software Sampler 1.0
 * Microsoft ActiMates PC Pack 2.0

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This article was previously published under Q191486



SYMPTOMS
When you use one of the Microsoft programs listed in the applies to section of this article on a Microsoft Windows NT 4.0-based computer with a Turtle Beach Malibu Surround 64 sound card, the sound card may not detect the PC Pack Transmitter, even if the MIDI driver is installed.



CAUSE
This behavior can occur if the external MIDI port on the sound card is disabled.



RESOLUTION
To resolve this issue, enable the external MIDI port. To do this, follow these steps:

 Click Start, point to Settings, and then click Control Panel. Double-click Multimedia. On the Devices tab, click Add. Click MPU-401-Compatible Driver, and then click OK. Insert your Windows NT CD-ROM if you are prompted to do so. Verify that the MIDI For CrystalWare Audio Driver settings match the MIDI For MPU-401-Compatible Driver settings. To do this, follow these steps:

 Click Start, point to Settings, and then click Control Panel.</li> Double-click Multimedia.</li> On the Devices tab, double-click MIDI Driver And Instruments.</li> Double-click MIDI For CrystalWare Audio Driver, and then click Settings</li> On the MPU-401 tab, note the IRQ and Port Address settings.</li> Click OK.</li> Double-click MIDI For MPU-401-Compatible Driver, and then click Settings.</li> Change the IRQ and Port Address settings to match the IRQ and Port Addresssettings for MIDI For CrystalWare Audio Driver if they do not already match.</li> Click OK. If you are prompted to restart the computer, click Yes.</li></ol> </li></ol>

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MORE INFORMATION
For information about how to solve problems related to Microsoft ActiMates characters, use the ActiMates Troubleshooter located at the following Microsoft Web site:

http://support.microsoft.com/support/actimates/actitshoot/

For additional information about how to configure your sound card, contact Turtle Beach technical support at (510) 624-6200. or at the following address on the World Wide Web:

http://www.tbeach.com

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

Additional query words: 1.00 2.00 acta mates dw winnt nt4

Keywords: kb3rdparty kbenv kbprb kbsound KB191486

Technology: _IKkbbogus kbActimatesPCPk kbActimatesSampler kbActimatesSearch kbArthursBrainteasers kbArthursMath kbArthursReading kbHomeProdSearch kbZNotKeyword

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