Microsoft KB Archive/938343

= How to replace a computer that is running Windows XP Home Edition for Prepaid Computers or Windows XP Home Edition for Subscription Computers =

Article ID: 938343

Article Last Modified on 7/31/2007

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APPLIES TO


 * Microsoft Windows XP Home Edition for Prepaid Computers
 * Microsoft Windows XP Home Edition for Subscription Computers

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INTRODUCTION
This article describes how to replace a computer that is running Microsoft Windows XP Home Edition for Prepaid Computers or Microsoft Windows XP Home Edition for Subscription Computers. In this article, a computer that is running Windows XP Home Edition for Prepaid Computers is known as a &quot;prepaid computer.&quot; A computer that is running Windows XP Home Edition for Subscription Computers is known as a &quot;subscription computer.&quot;



MORE INFORMATION
To set up the new computer and to retire the old computer, follow these steps.

Note You must work with a solution provider’s customer service representative (CSR) to complete this process.  Start the new computer. Complete the Windows Welcome process, and then run Windows Activation. Telephone the solution provider, and then inform the CSR that you are replacing a prepaid computer or a subscription computer. Locate the Certificate of Authenticity (COA) label on the side of the old computer. Read the product key on the COA label to the CSR, and then tell the CSR that the product key is for the old computer. Ask the CSR to retire the old computer. Tell the CSR that you want to transfer the balance of the computer use time from the old computer to the new computer. Locate the COA label on the side of the new computer. Read the product key on the COA label to the CSR, and then tell the CSR that the product key is for the new computer. The CSR will transfer the balance of the computer use time from the old computer to the new computer.</li> After the CSR confirms that the provisioning packet to transfer the computer use time balance has been created, type the following command at a command prompt on the new computer, and then press ENTER:

PLActive /P

</li> Verify that the time that has accrued on the old computer has been transferred to the new computer.</li></ol>

Keywords: kbhowto kbexpertiseadvanced KB938343

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