Microsoft KB Archive/818621

= No Links to Navigate Up Through Directory Levels in FTP Sites When Accessed Through Internet Explorer =

Article ID: 818621

Article Last Modified on 6/14/2007

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APPLIES TO


 * Microsoft Internet Security and Acceleration Server 2000 Standard Edition

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SYMPTOMS
When you view File Transfer Protocol (FTP) sites in Microsoft Internet Explorer, you may notice that there are no links to navigate up through directory levels to the parent directory in the FTP site.



CAUSE
This issue occurs when Internet Explorer is configured to use Web Proxy.



RESOLUTION
A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next service pack that contains this hotfix.

To resolve this problem, submit a request to Microsoft Online Customer Services to obtain the hotfix. To submit an online request to obtain the hotfix, visit the following Microsoft Web site:

http://go.microsoft.com/?linkid=6294451

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

When you apply this fix to ISA Server and then restart the Web Proxy service, FTP connections through the Web Proxy receive an additional link (..) at the top of the directory listing. When you click this link, ISA sends a CWD .. command to the FTP server, followed by a DIR command, to refresh the directory listing.

The English version of this fix has the file attributes (or later) that are listed in the following table. The dates and times for these files are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

  Date         Time   Version       Size     File name --  05-13-2003   15:38  3.0.1200.268  178,448  Mspadmin.exe 05-13-2003  15:38  3.0.1200.268  391,952  W3proxy.exe 05-13-2003  15:38  3.0.1200.268  299,280  Wspsrv.exe 05-13-2003  15:38  3.0.1200.268  103,184  Msphlpr.dll



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbqfe kbisaserv2000presp2fix kbfix kbbug KB818621

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