Microsoft KB Archive/287826

= OL2002: The 'Other User's folder' Menu Item Is Enabled When You Work Offline =

Article ID: 287826

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q287826



SYMPTOMS
When you work offline, the Open, Other User's Folder option on the File menu is still available. When you click the Open, Other User's Folder option, enter a username, and then click a folder, the following error message may occur:

Unable to display the folder. You do not have sufficient permissions to open the 'foldername' folder.



WORKAROUND
Use the following steps to work around this behavior:
 * 1) Exit Outlook.
 * 2) Open Outlook.
 * 3) Click Connect to work online.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbfix kbnofix KB287826

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