Microsoft KB Archive/221785

= Encarta 99: Error Messages Displayed While Setup Updates Your Computer =

Article ID: 221785

Article Last Modified on 1/24/2007

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APPLIES TO


 * Microsoft Encarta Encyclopedia 99 Standard Edition
 * Microsoft Encarta Reference Suite 99
 * Microsoft Encarta Virtual Globe 99
 * Microsoft Encarta Encyclopedia 99 Concise Edition
 * Microsoft Encarta Encyclopedia 99 Deluxe Edition

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This article was previously published under Q221785



SYMPTOMS
When you install any of the programs listed at the beginning of this article, the following message is displayed on the screen:

Please wait while Setup updates your computer...

While this message is displayed on the screen, you may receive one of the following error messages:

Microsoft Encarta Encyclopedia 99
Microsoft Visual C++ Runtime Library

Runtime Error!

Program: E:\EE\SETUP.EXE

Abnormal Program Termination

Microsoft Encarta Reference Suite 99
Encarta Reference Suite 99 Setup Complete

One or more errors were encountered during Setup. Setup did not complete sucessfully.

Microsoft Encarta Virtual Globe 99
Microsoft Visual C++ Runtime Library

Runtime Error!

Program: E:\EVG\SETUP.EXE

Abnormal Program Termination



CAUSE
This behavior can occur if the System.ini file has been marked with the Read-only attribute.



RESOLUTION
To resolve this issue, follow these steps:


 * 1) Click Start, point to Find, and then click Files Or Folders.
 * 2) In the Named box, type system.ini and then click Find Now.
 * 3) Right-click the System.ini file located in the Windows folder, and then click Properties.
 * 4) Click to clear the Read-only check box, and then click OK.
 * 5) Close the Find: Files Named System.ini window, and then restart your computer.

Additional query words: 1.00 multi multi-media media mm enc99 evg99

Keywords: kbenv kberrmsg kbprb kbsetup KB221785

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