Microsoft KB Archive/244107

= WD98: Error Message When You Save Global Template =

Article ID: 244107

Article Last Modified on 10/29/2002

-

APPLIES TO


 * Microsoft Word 98 for Macintosh, when used with:
 * Apple Mac OS 9.0

-



This article was previously published under Q244107





SYMPTOMS
If you quit Microsoft Word 98 Macintosh Edition after you make changes to the Normal template, you may receive an error message similar to the following:

Word cannot save your global template because you are running Word from a read-only folder. Would you like to create a folder on your hard drive to save this? If you choose No, Word will be unable to save any default settings.

If you click Yes and choose a folder, you may receive an error message similar to the following:

Word cannot create the User Templates folder where you have selected. Please try another folder location that is has write access and does not contain a folder named Templates.



CAUSE
You may receive this error message with Mac OS 9 when you are signed on as a Limited user. Limited users can save documents only to certain folders on the hard drive. Even when the Normal template file is saved to a folder with write access, Word does not look at that location to find the template, by default.



WORKAROUND
To work around this problem, change the location where templates are stored. To do this, follow these steps:  Start Word. On the Tools menu, click Preferences. Click the File Locations tab. Select User templates, and then click Modify. Select the following path

Macintosh Hardrive:Users: :Documents:Templates

where  is your user name.

If there is no Templates folder in the Documents folder, click New, and then create a Templates folder. Click Use Selected Folder.</li> Select Workgroup templates, click Modify, and then repeat steps 5 and 6.</li> Click OK.</li></ol>

<div class="status_section">

STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

<div class="moreinformation_section">

MORE INFORMATION
Mac OS 9 includes a multiple-user feature. This feature enables you to set permissions on the user accounts.

For more information about the multi-user features of Mac OS 9, see Mac Help. In the Finder, click Mac Help on the Help menu, type multiple users, and then click Search.

Additional query words: Macintosh Operating System OFF98 mac OS 9 WD98 word 98 limited user normal template save multiple error alert

Keywords: kberrmsg kbbug kbpending KB244107

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.