Microsoft KB Archive/177510

= System32 Folder Opens When Windows NT Starts =

Article ID: 177510

Article Last Modified on 6/5/2007

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APPLIES TO


 * Microsoft Internet Explorer 2.0
 * Microsoft Internet Explorer 3.0
 * Microsoft Internet Explorer 3.01
 * Microsoft Internet Explorer 3.02
 * Microsoft Internet Explorer 4.0 128-Bit Edition
 * Microsoft Internet Explorer 4.01 128-Bit Edition
 * Microsoft Internet Explorer 5.0
 * Microsoft Internet Explorer 5.01
 * Microsoft Internet Explorer 5.5

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This article was previously published under Q177510



SYMPTOMS
After you install Internet Explorer, restart your computer, and then log on to Windows NT 4.0, the System32 folder may be opened on your desktop instead of the "Welcome - Microsoft Internet Explorer" screen. In addition, the System32 folder may be opened when you attempt to open a channel. In both cases, the following message is displayed in Event Viewer:

Event ID 10010

The server {0002df01-0000-0000-c000-00000000046} did not register with DCOM within the required timeout.



RESOLUTION
This problem no longer occurs in Internet Explorer 4.01 Service Pack 1. To obtain Internet Explorer 4.01 Service Pack 1, please visit the following Microsoft Web site:

http://www.microsoft.com/ie

To work around this problem, use either of the following methods:

 Uninstall the Windows Desktop Update component. For information about how to do so, please see the following article in the Microsoft Knowledge Base:

165695 How to Add or Remove Windows Desktop Update

 When the Begin Logon dialog box appears, wait 30 seconds to 1 minute before you log on to Windows NT 4.0.



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

170086 System32 Folder Opens When Logging in to Windows NT

Additional query words: 4.00 logon

Keywords: kbhotfixserver kbqfe kbenv kbprb KB177510

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