Microsoft KB Archive/313441

= XADM: You Cannot Delete Non-Delivery Reports from Installable File System; Fix Requires Exchange 2000 SP1 =

Article ID: 313441

Article Last Modified on 2/20/2007

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APPLIES TO


 * Microsoft Exchange 2000 Server Standard Edition

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This article was previously published under Q313441





SYMPTOMS
If you use Microsoft Windows Explorer to try to delete a non-delivery report (NDR) from drive M, you may receive the following error message:

Can't find the item



CAUSE
This problem can occur if the NDR responses have the message class REPORT.IPM; the Exwin32 interface does not support the REPORT.IPM message class and therefore cannot delete these messages.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Exchange 2000 Server. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

301378 XGEN: How to Obtain the Latest Exchange 2000 Server Service Pack

The English version of this fix should have the following file attributes or later:

Component: Installable File System (IFS)

NOTE: Because of file dependencies, this update requires Microsoft Exchange 2000 Server Service Pack 1.



STATUS
Microsoft has confirmed that this is a problem in Microsoft Exchange 2000 Server. This problem was first corrected in Microsoft Exchange 2000 Server Service Pack 2.

Additional query words: exch2kp2w

Keywords: kbbug kberrmsg kbexchange2000presp2fix kbexchange2000sp2fix kbfix KB313441

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