Microsoft KB Archive/287094

= OL2000: Outlook 2000 Users Cannot Send Encrypted Mail to Exchange Server 5.0 Users =

Article ID: 287094

Article Last Modified on 1/31/2007

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APPLIES TO


 * Microsoft Outlook 2000 Service Pack 1

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This article was previously published under Q287094



SYMPTOMS
Outlook 2000 users may not be able to send encrypted mail to a user on Microsoft Exchange Server version 5.0.



CAUSE
This problem can occur because the User-certs property is not used as a fallback method when other properties that are stored in the Global Address List are incorrect or are not available.



RESOLUTION
To resolve this problem, obtain the latest service pack for Microsoft Office 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

276367 OFF2000: How to Obtain the Latest Office 2000 Service Pack

The English (United States) version of this fix should have the following file attributes or later:

After the hotfix is installed, the following files will have the listed attributes or later:



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office 2000 Service Pack 3 (SP-3).

Additional query words: certs GAL

Keywords: kbhotfixserver kbqfe kboffice2000sp3fix kbbug kbfix kboffice2000presp3fix KB287094

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