Microsoft KB Archive/281211

= ENT2001: IMAP Folders with Non-text Characters Are Not Displayed =

Article ID: 281211

Article Last Modified on 1/29/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q281211



SYMPTOMS
When you try to view a folder on an Internet Messaging Access Protocol (IMAP) server, the folder is not displayed in your Entourage Folder List.



CAUSE
This problem occurs because you created the folder with a different IMAP client by using a forward slash (/) in its name. A similar behavior may occur with other non-text characters.



WORKAROUND
To work around this problem, edit the name and remove the forward slash character in the client that you created the folder in.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
You can add the forward slash character to the folder on the IMAP server by using a Microsoft Windows Outlook or Microsoft Outlook Express client.

Additional query words: Apple Mac

Keywords: kbbug kbpending KB281211

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