Microsoft KB Archive/184944

= WD97: Send Command Sends Attachment as Word 97 Document =

Article ID: 184944

Article Last Modified on 1/22/2007

-

APPLIES TO


 * Microsoft Word 97 Standard Edition

-



This article was previously published under Q184944





SYMPTOMS
When you use the Send To command on the File menu, the current document is attached as a Word 97 document even if you saved the file in a non-Word 97 format.

NOTE: This problem occurs when you "Send to" any of the following:


 * Mail Recipient
 * Routing Recipient
 * Public Folder
 * Fax Recipient (Class 1 Fax Modems Only)



CAUSE
This behavior occurs when the Mail As Attachment option is selected on the General tab in the Options dialog box (on the Tools menu, click Options).



WORKAROUND
To send a file in a non-Word 97 format, save the file in that format and then attach the file to your mail or fax message.



MORE INFORMATION
In Word 97, this also applies to files that are saved as previous versions of Word unless your default save is set to that version. For example, if you open a Word 6.0 document and click Send To on the File menu, the file will be sent in Word 97 format unless your default save option (on the Tools menu, click Options and click Save) is set to Word 6.0/95.

NOTE: This does not apply to documents sent with the Routing feature. Routing always sends the documents in the Word 97 format.

Keywords: kbnofix kbprb KB184944

-

[mailto:TECHNET@MICROSOFT.COM Send feedback to Microsoft]

© Microsoft Corporation. All rights reserved.