Microsoft KB Archive/258945

= OL98: New 020 London Area Code Is Interpreted as a Country Code for Egypt =

Article ID: 258945

Article Last Modified on 9/23/2005

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APPLIES TO


 * Microsoft Outlook 98 Standard Edition

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This article was previously published under Q258945



SYMPTOMS
If you set your dialing location to London, England, and then create a contact that contains the new London area code (020) in the Telephone Number field, Outlook incorrectly interprets the contact's country as Egypt.



CAUSE
Neither the United Kingdom (UK) nor Egypt use a fixed length for area codes or local telephone numbers. If you type &quot;20 343 3434&quot; (without quotation marks), Outlook cannot parse the number. As a result, you see the Phone Number Confirmation dialog box and, by default, Outlook regards this three-part number as an Egyptian telephone number.



RESOLUTION
A supported fix that corrects this problem is now available from Microsoft, but it has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, obtain the patch from the following Microsoft Office Update Web site:

http://office.microsoft.com/downloads/9798/ol98uk.aspx

The English-language version of this fix should have the following file attributes or later: Version       File name --- 8.5.7522.0    Outllib.dll Msoutl85.olb



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.



MORE INFORMATION
The London area code, 020, will be in use after April 22, 2000. Area codes and local telephone numbers are not in a fixed length format in the UK. The format for the new eight-digit (London) numbers is &quot;9999 9999&quot; (without quotation marks).

Additional query words: OL2K eng british Q254829

Keywords: kbdownload kbbug kbfix kbqfe kbhotfixserver KB258945

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