Microsoft KB Archive/121869

= Mouse Stops Responding After Idle Period =

Article ID: 121869

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.1
 * Microsoft Windows NT Advanced Server 3.1
 * Microsoft Windows NT Workstation 3.5
 * Microsoft Windows NT Server 3.5

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This article was previously published under Q121869



3.10 3.50

WINDOWS

kbhw



SYMPTOMS
Your mouse stops responding during idle periods. You must reboot your computer to again control your mouse.



CAUSE
The ROM BIOS on your computer does not correctly support your mouse port. This problem has occurred on a Gateway 2000 P5/90 with an AMI BIOS and Microsoft serial mouse.



RESOLUTION
Upgrade your computer BIOS. In the case above, the AMI BIOS was upgraded to revision 1.00.09.AX1T. Contact your hardware vendor for more information.

The Gateway and AMI products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: 3.10 prodnt

Keywords: KB121869

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