Microsoft KB Archive/292975

= OL2002: Plain Text Message Changes the Display Font to Arial When You Change the Message Options =

Article ID: 292975

Article Last Modified on 7/27/2006

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APPLIES TO


 * Microsoft Internet Explorer 5.5
 * Microsoft Outlook 2002 Standard Edition

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This article was previously published under Q292975



SYMPTOMS
When you set message options in a plain text message in Outlook 2002, the font of the message body resets from Courier New to Arial.



CAUSE
The following conditions must be true for this problem to occur:
 * 1) Courier New is the font that is used for the When composing and reading plain text option.
 * 2) The Auto-Select encoding for outgoing messages option is enabled. (This option is only available with Microsoft Internet Explorer 5.5)



WORKAROUND
Use one of the following methods to work around this problem:
 * 1) Use Microsoft Word as your e-mail editor. -or-


 * 1) Click to clear the Auto-Select encoding for outgoing messages check box. To locate this option in Outlook 2002, click Options on the Tools menu, and then click International Options under Encoding Options. -or-


 * 1) Change the default font for plain text messages.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbbug kbnofix KB292975

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