Microsoft KB Archive/140975

= XFOR: Event ID 4037 An Exception Has Occurred =

Article ID: 140975

Article Last Modified on 10/28/2006

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APPLIES TO


 * Microsoft Exchange Server 4.0 Standard Edition

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This article was previously published under Q140975



SYMPTOMS
Multiple errors might be logged in the Windows NT Event Viewer Application Log. These errors will be as follows

Event ID: 4037

Type: Error

Source: MSExchangeIMC

Category: Internal Processing

An exception has occurred which was handled internally by the Internet Mail Connector. This may have resulted in a message not being delivered.



CAUSE
The memory heap will be corrupted if a function call fails when moving inbound mail from the Exchsrvr\Imcdata\Work directory to the Exchsrvr\Imcdata\In directory for any reason other than file name collision. This corruption occurs when the event is logged.



STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 4.0. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 2. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Additional query words: 4037 Exception

Keywords: KB140975

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