Microsoft KB Archive/21068

Word 3.1x: Flashing “20” on HP LaserJet Plus

PSS ID Number: Q21068 Article last modified on 11-02-1994

3.1x

MS-DOS

= SUMMARY =

When the LaserJet Plus runs out of memory, a flashing “20” appears on the console which indicates a memory overflow.

This problem occurs with Word Version 3.1x because the reset code was taken out at byte 4 in the printer driver. Thus, the downloaded fonts stay in the printer until the printer is reset. When using many fonts, or printing multiple documents with different fonts, it is possible to exceed the 512K of printer memory on the LaserJet Plus.

To correct this problem, reset the printer. There is a button on the front panel of the LaserJet Plus called “Hold to Reset.” Pressing this button will reset the printer and clear the fonts. Hold down the Reset button until a “07” appears on the console indicating the printer has been reset.

The benefit of taking the reset code out at byte 4 is that the download fonts will not be cleared from memory at the end of each print job. Once the font is downloaded, you can skip the downloading process the next time the document is printed.

Fonts will remain in the printer’s memory until one of the following occurs:


 * 1) The reset button on the printer is pressed.
 * 2) The printer is turned off.
 * 3) Another program sends a reset sequence.

KBCategory: kbother KBSubcategory: Additional reference words: wdlaserjet ============================================================================= Copyright Microsoft Corporation 1994.