Microsoft KB Archive/268694

= ENT2001: Message Threads Are Not Removed When You Delete All Messages =

Article ID: 268694

Article Last Modified on 1/27/2007

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APPLIES TO


 * Microsoft Entourage 2001 for Mac Special Edition

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This article was previously published under Q268694



SYMPTOMS
When you attempt to delete all messages in a folder that is displayed in Threaded view, messages in threaded groups are not deleted.



CAUSE
This behavior is by design.



MORE INFORMATION
Entourage uses a separate command to deleted message threads. This prevents message threads from inadvertently being deleted. To deleted message threads:
 * 1) In the Folder List pane, click the initial message in the thread. The thread is then expanded to show all messages in the thread.
 * 2) On the Edit menu, click Delete Thread.

Additional query words: Apple Mac

Keywords: kbprb KB268694

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