Microsoft KB Archive/169542

= WD97: Messages When Attempting to Fax from Word =

Article ID: 169542

Article Last Modified on 1/19/2007

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APPLIES TO


 * Microsoft Word 97 Standard Edition

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This article was previously published under Q169542



SYMPTOMS
When you attempt to fax from Microsoft Word, you may receive the error message


 * No transport provider was available for delivery to this recipient

-or-
 * You may receive "Undeliverable" mail messages for each document you send.



CAUSE
This problem occurs for either of the following reasons:


 * Microsoft Fax or another fax service transport is not installed.

-or-
 * You have not added the fax service to your user profile.



RESOLUTION
To work around this problem, install Microsoft Fax or a different fax service transport to your computer and configure your user profile to include the fax service.



MORE INFORMATION
For additional information, please see the following article in the Microsoft Knowledge Base:

152196 How to Install and Use Microsoft Fax

141347 Err Msg: No Transport Provider Was Available for Delivery

Windows 98 Users

187549 Microsoft Fax Does Not Appear in Add/Remove Programs

Additional query words: 8.0

Keywords: kberrmsg kbinterop kbprb kbusage KB169542

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