Microsoft KB Archive/257374

= NetUserEnum May Return Error 2140 =

Article ID: 257374

Article Last Modified on 11/1/2006

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APPLIES TO


 * Microsoft Windows NT Server 4.0 Standard Edition
 * Microsoft Windows NT Workstation 4.0 Developer Edition

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This article was previously published under Q257374



SYMPTOMS
When you use the NetUserEnum function, error 2140 may be returned. You may also receive error messages from programs that use the NetUserEnum or NetGroupEnum function. For example, Addusers.exe may generate the following error message:

Error saving user account: (Error: 203)

-or-

Error saving global group (Error: 203)



CAUSE
This problem is most likely to occur when a user or a group has a long string as part of its information (such as the description).



RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:   Date        Time    Size     File name     Platform ---  29/03/2000  02:35   228,112  Netapi32.dll  Intel 29/03/2000 02:34   368,912  Netapi32.dll  Alpha



WORKAROUND
You can work around the problem by deleting the long entry from the user or group.



STATUS
Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Keywords: kbhotfixserver kbqfe kbbug kbfix KB257374

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